DECISIONONE CORP /DE
S-1/A, 1997-07-30
COMPUTER INTEGRATED SYSTEMS DESIGN
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<PAGE>
   
    AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON JULY 30, 1997 
                                                    REGISTRATION NO. 333-28411 
    
===============================================================================
                      SECURITIES AND EXCHANGE COMMISSION 
                            WASHINGTON, D.C. 20549 

                                   ---------
   
                               AMENDMENT NO. 3 
                                      TO 
                                   FORM S-1 
    

                            REGISTRATION STATEMENT 
                                    Under 
                          THE SECURITIES ACT OF 1933 
                                   ---------
                           DECISIONONE CORPORATION 
            (Exact name of registrant as specified in its charter) 

<TABLE>
<CAPTION>
   <S>                                 <C>                                             <C>
               DELAWARE                                   7378                             23-2328680 
   (State or other jurisdiction of     (Primary Standard Industrial Classification      (I.R.S. Employer 
   incorporation or organization)                     Code Number)                     Identification No.) 
                                           50 EAST SWEDESFORD ROAD 
                                          FRAZER, PENNSYLVANIA 19355 
                                                (610) 296-6000 
                  (Address and telephone number of registrant's principal executive offices)
 
                                               KENNETH DRAEGER 
                                           DECISIONONE CORPORATION 
                                           50 EAST SWEDESFORD ROAD 
                                          FRAZER, PENNSYLVANIA 19355 
                                                (610) 296-6000 
                          (Name, address and telephone number of agent for service) 
</TABLE>
                                   ---------
                                  Copies to: 

   RICHARD D. TRUESDELL, ESQ.                      MARC D. JAFFE, ESQ.      
      DAVIS POLK & WARDWELL                         LATHAM & WATKINS 
      450 LEXINGTON AVENUE                          885 THIRD AVENUE 
    NEW YORK, NEW YORK 10017                    NEW YORK, NEW YORK 10022 
         (212) 450-4000                              (212) 906-1200 
                                   ---------
   APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC: As soon 
as practicable after this Registration Statement becomes effective. 

   If any of the securities being registered on this form are being offered 
on a delayed or continuous basis pursuant to Rule 415 under the Securities 
Act of 1933, check the following box:  [X] 

   If this form is filed to register additional securities for an offering 
pursuant to Rule 462(b) under the Securities Act, please check the following 
box and list the Securities Act registration statement number of the earlier 
effective registration statement for the same offering:  [ ] 

   If this form is a post-effective amendment filed pursuant to Rule 462(c) 
under the Securities Act, check the following box and list the Securities Act 
registration statement number of the earlier effective registration statement 
for the same offering:  [ ] 

   If delivery of the prospectus is expected to be made pursuant to Rule 434, 
please check the following box:  [ ] 

   THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR 
DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT 
SHALL FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS 
REGISTRATION STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH 
SECTION 8(A) OF THE SECURITIES ACT OF 1933, AS AMENDED, OR UNTIL THE 
REGISTRATION STATEMENT SHALL BECOME EFFECTIVE ON SUCH DATE AS THE COMMISSION, 
ACTING PURSUANT TO SAID SECTION 8(A), MAY DETERMINE. 
===============================================================================
<PAGE>
                               EXPLANATORY NOTE 

   This Registration Statement contains a Prospectus relating to the offering 
(the "Offering") of $150,000,000 aggregate principal amount of   % Senior 
Subordinated Notes due 2007 (the "Senior Subordinated Notes") by DecisionOne 
Corporation, together with separate Prospectus pages relating to certain 
market-making transactions in the Senior Subordinated Notes. The complete 
Prospectus for the Offering follows immediately after this Explanatory Note. 
Following such Prospectus are certain portions of the Prospectus relating to 
the market-making transactions, which include an alternate front cover page, 
a new paragraph captioned "Trading Market for the Senior Subordinated Notes" 
to be inserted in the section captioned "Risk Factors" in lieu of the 
paragraph captioned "Absence of Public Market for the Senior Subordinated 
Notes," an alternate "Use of Proceeds" section, a section entitled "Plan of 
Distribution" to be inserted in lieu of the section "Underwriting," and an 
alternate "Legal Matters" section. All other sections of the Prospectus for 
the initial sale of the Senior Subordinated Notes (including the Prospectus 
Summary) are to be used in the Prospectus relating to the market-making 
transactions. In order to register under Rule 415 of the Securities Act of 
1933 those Senior Subordinated Notes that will be offered and sold in 
market-making transactions, the appropriate box on the cover page of the 
Registration Statement has been checked and the undertakings required by Item 
512(a) of the Regulation S-K have been included in Item 17 of Part II. 

<PAGE>

   INFORMATION CONTAINED HEREIN IS SUBJECT TO COMPLETION OR AMENDMENT. A 
REGISTRATION STATEMENT RELATING TO THESE SECURITIES HAS BEEN FILED WITH THE 
SECURITIES AND EXCHANGE COMMISSION. THESE SECURITIES MAY NOT BE SOLD NOR MAY 
OFFERS TO BUY BE ACCEPTED PRIOR TO THE TIME THE REGISTRATION STATEMENT 
BECOMES EFFECTIVE. THIS PROSPECTUS SHALL NOT CONSTITUTE AN OFFER TO SELL OR 
THE SOLICITATION OF AN OFFER TO BUY NOR SHALL THERE BE ANY SALE OF THESE 
SECURITIES IN ANY STATE IN WHICH SUCH OFFER, SOLICITATION OR SALE WOULD BE 
UNLAWFUL PRIOR TO REGISTRATION OR QUALIFICATION UNDER THE SECURITIES LAWS OF 
ANY SUCH STATE. 

   
                  SUBJECT TO COMPLETION, DATED JULY 30, 1997 
    

PROSPECTUS 
    , 1997 

                                 $150,000,000 

                       [DECISIONONE CORPORATION LOGO]

                           DECISIONONE CORPORATION 
                     % SENIOR SUBORDINATED NOTES DUE 2007 

   The   % Senior Subordinated Notes due 2007 (the "Senior Subordinated 
Notes") are being offered hereby (the "Offering") by DecisionOne Corporation, 
a Delaware corporation (the "Issuer"). The Offering is part of the Merger 
Financing (as defined herein) in connection with the Merger (as defined 
herein) of the Issuer's parent, DecisionOne Holdings Corp. ("Holdings") with 
Quaker Holding Co. ("Quaker"). See "The Merger and Merger Financing." Quaker 
was organized by DLJ Merchant Banking Partners II, L.P. ("DLJMB") and 
affiliated funds and entities for the purpose of effecting the Merger and 
Merger Financing. 

   The Senior Subordinated Notes will mature on       , 2007. Interest on the 
Senior Subordinated Notes will be payable semi-annually on       and       of 
each year, commencing on       , 1997. The Senior Subordinated Notes will be 
redeemable at the option of the Issuer, in whole or in part, at any time on 
or after       , 2002, in cash at the redemption prices set forth herein, plus 
accrued and unpaid interest, if any, thereon to the redemption date. In 
addition, at any time prior to       , 2000, the Issuer may, at its option, on 
any one or more occasions, redeem up to 35% of the aggregate principal amount 
of the Senior Subordinated Notes originally issued at a redemption price 
equal to      % of the aggregate principal amount thereof, plus accrued and 
unpaid interest, if any, thereon to the redemption date, with the net cash 
proceeds of one or more Equity Offerings (as defined herein) by (i) the 
Issuer or (ii) Holdings to the extent the net cash proceeds thereof are 
contributed to the Issuer, as a capital contribution to the common equity of 
the Issuer; provided that at least 65% of the original aggregate principal 
amount of the Senior Subordinated Notes will remain outstanding immediately 
following each such redemption. Upon the occurrence of a Change of Control 
(as defined herein), each Holder of Senior Subordinated Notes will have the 
right to require the Issuer to repurchase such Holder's Senior Subordinated 
Notes at a price in cash equal to 101% of the aggregate principal amount 
thereof, plus accrued and unpaid interest, if any, thereon to the date of 
repurchase. See "Description of the Senior Subordinated Notes." 

   The Senior Subordinated Notes will be general unsecured obligations of the 
Issuer and will be subordinated in right of payment to all existing and 
future Senior Debt (as defined herein) of the Issuer, including indebtedness 
pursuant to the New Credit Facility (as defined herein). The Senior 
Subordinated Notes will rank pari passu with any future senior subordinated 
indebtedness of the Issuer and will rank senior to all Subordinated 
Indebtedness (as defined herein) of the Issuer. The Senior Subordinated Notes 
will be effectively subordinated to all liabilities of the Company's 
subsidiaries that do not guarantee the Senior Subordinated Notes as set forth 
herein. On the date of the Senior Subordinated Note Indenture (as defined 
herein), none of the Company's subsidiaries will guarantee the Senior 
Subordinated Notes. The Senior Subordinated Note Indenture will provide that 
if any Restricted Subsidiary of the Company guarantees the payment of any 
Indebtedness of the Company (other than the Senior Subordinated Notes) or any 
Indebtedness of any other Restricted Subsidiary, such Restricted Subsidiary 
will simultaneously execute and deliver a supplemental indenture to the 
Senior Subordinated Note Indenture providing for a Subsidiary Guarantee (as 
defined herein) of payment of the Senior Subordinated Notes by such 
Restricted Subsidiary on the terms set forth in the Senior Subordinated Note 
Indenture. See "Description of Senior Subordinated Notes--Certain 
Comments--Subsidiary Guarantees." On a pro forma basis after giving effect to 
the Merger, including the Merger Financing and the application of the 
proceeds thereof, as of March 31, 1997, the Issuer would have had outstanding 
approximately $503.0 million of Senior Debt and the Issuer's subsidiaries 
would have had approximately $10.9 million of outstanding liabilities, 
including trade payables. 

   Consummation of the Offering will occur concurrently with and is 
conditioned upon, consummation of the Merger and Merger Financing. As part of 
the Merger Financing, Quaker is offering pursuant to a separate prospectus 
    units, each consisting of $1,000 principal amount at maturity of its    % 
Senior Discount Debentures due 2008 (the "Debentures") and    warrants (the 
"Public Warrants") to purchase       shares of common stock, par value $.01 
per share, of Quaker ("Quaker Common Stock"). Upon consummation of the 
Merger, Holdings will succeed to the obligations of Quaker with respect to 
the Debentures and the Public Warrants and the Public Warrants will by their 
terms become exercisable for an equal number of shares of common stock of 
Holdings, par value $.01 per share ("Holdings Common Stock"). See "The Merger 
and Merger Financing." 

<PAGE>

   SEE "RISK FACTORS" BEGINNING ON PAGE 17 FOR CERTAIN INFORMATION THAT 
SHOULD BE CONSIDERED BY PROSPECTIVE INVESTORS. 

THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES AND 
EXCHANGE COMMISSION NOR ANY STATE SECURITIES COMMISSION NOR HAS THE 
SECURITIES AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION PASSED 
UPON THE ACCURACY OR ADEQUACY OF THIS PROSPECTUS. ANY REPRESENTATION TO THE 
                       CONTRARY IS A CRIMINAL OFFENSE. 

<TABLE>
<CAPTION>
                                    PRICE TO THE     UNDERWRITING DISCOUNTS     PROCEEDS TO THE 
                                     PUBLIC(1)         AND COMMISSIONS(2)        ISSUER(1)(3) 
- -------------------------------- ---------------- -------------------------- ------------------- 
<S>                              <C>              <C>                        <C>
Per Senior Subordinated Note ....          %                     %                       % 
Total............................       $                     $                       $ 

- -------------------------------- ---------------- -------------------------- ------------------- 
</TABLE>

(1)    Plus accrued interest, if any, from the date of issuance. 
(2)    See "Underwriting" for indemnification arrangements with the 
       Underwriter (as defined herein). 
(3)    Before deducting expenses payable by the Company, estimated at $     . 

   The Senior Subordinated Notes are offered by the Underwriter, subject to 
prior sale, when, as and if delivered to and accepted by them, and subject to 
various prior conditions, including the right to reject orders in whole or in 
part. It is expected that delivery of the Senior Subordinated Notes will be 
made in New York, New York, on or about        , 1997. 

                         DONALDSON, LUFKIN & JENRETTE 
                            SECURITIES CORPORATION 

                                           
<PAGE>

                        FOR CALIFORNIA RESIDENTS ONLY 

   WITH RESPECT TO SALES OF THE   % SENIOR SUBORDINATED NOTES DUE 2007 OF 
DECISIONONE CORPORATION BEING OFFERED HEREBY TO CALIFORNIA RESIDENTS, SUCH 
SECURITIES MAY BE SOLD ONLY TO: (1) "ACCREDITED INVESTORS" WITHIN THE MEANING 
OF REGULATION D UNDER THE SECURITIES ACT OF 1933, AS AMENDED, (2) BANKS, 
SAVINGS AND LOAN ASSOCIATIONS, TRUST COMPANIES, INSURANCE COMPANIES, 
INVESTMENT COMPANIES REGISTERED UNDER THE INVESTMENT COMPANY ACT OF 1940, 
PENSION AND PROFIT SHARING TRUSTS, ANY CORPORATIONS OR OTHER ENTITIES, WHICH, 
TOGETHER WITH SUCH CORPORATION'S OR OTHER ENTITY'S AFFILIATES WHICH ARE UNDER 
COMMON CONTROL, HAVE A NET WORTH ON A CONSOLIDATED BASIS ACCORDING TO THEIR 
MOST RECENT REGULARLY PREPARED FINANCIAL STATEMENTS (WHICH SHALL HAVE BEEN 
REVIEWED BUT NOT NECESSARILY AUDITED, BY OUTSIDE ACCOUNTANTS) OF NOT LESS 
THAN $14,000,000 AND SUBSIDIARIES OF THE FOREGOING, (3) ANY PERSON (OTHER 
THAN A PERSON FORMED FOR THE SOLE PURPOSE OF PURCHASING THE SECURITIES 
OFFERED HEREBY) WHO PURCHASES AT LEAST $1,000,000 AGGREGATE AMOUNT OF THE 
SECURITIES OFFERED HEREBY, OR (4) ANY NATURAL PERSON WHO (A) HAS AN INCOME OF 
$65,000 AND A NET WORTH OF $250,000, OR (B) HAS A NET WORTH OF $500,000 (IN 
EACH CASE EXCLUDING HOME, HOME FURNISHINGS AND PERSONAL AUTOMOBILES). EACH 
CALIFORNIA RESIDENT PURCHASING THE SECURITIES OFFERED HEREBY AGREES THAT IT 
WILL NOT SELL OR OTHERWISE TRANSFER SUCH SECURITY TO A CALIFORNIA RESIDENT 
UNLESS THE TRANSFEREE COMES WITHIN ONE OF THE AFOREMENTIONED CATEGORIES AND 
THAT IT WILL ADVISE THE TRANSFEREE OF THIS CONDITION WHICH TRANSFEREE, BY 
BECOMING SUCH, WILL BE BOUND BY THE SAME RESTRICTIONS ON RESALE. 
                                   ---------
   CERTAIN PERSONS PARTICIPATING IN THIS OFFERING MAY ENGAGE IN TRANSACTIONS 
THAT STABILIZE, MAINTAIN OR OTHERWISE AFFECT THE PRICE OF THE SENIOR 
SUBORDINATED NOTES. SPECIFICALLY, THE UNDERWRITER MAY OVERALLOT IN CONNECTION 
WITH THE OFFERING AND MAY BID FOR AND PURCHASE THE SENIOR SUBORDINATED NOTES 
IN THE OPEN MARKET. FOR A DESCRIPTION OF THESE ACTIVITIES, SEE 
"UNDERWRITING." 
                                   ---------
                            AVAILABLE INFORMATION 

   The Issuer has filed a registration statement on Form S-1 (together with 
all amendments, supplements and exhibits thereto, the "Registration 
Statement") under the Securities Act of 1933, as amended (the "Securities 
Act"), with the Securities and Exchange Commission (the "Commission") with 
respect to the Senior Subordinated Notes offered hereby. This Prospectus does 
not contain all of the information set forth in the Registration Statement, 
certain parts of which have been omitted in accordance with the rules and 
regulations of the Commission, and reference is hereby made to the 
Registration Statement and the exhibits and schedules thereto for further 
information. Summary and other statements contained herein concerning the 
provisions of any document are not necessarily complete, and in each instance 
reference is hereby made to the copy of the document filed as an exhibit to 
the Registration Statement. Each such statement is qualified in its entirety 
by such reference. 

   Following the Offering, the Issuer will be subject to the informational 
requirements of the Securities Exchange Act of 1934, as amended (the 
"Exchange Act"), and in accordance therewith will file reports, proxy 
statements and other information with the Commission. Such reports, proxy 
statements and other information filed by the Company may be inspected and 
copied at the public reference facilities maintained by the Commission at 
Room 1024, Judiciary Plaza, 450 Fifth Street, N.W., Washington, D.C. 20549, 
and at the following regional offices: Seven World Trade Center, 13th Floor, 
New York, New York 10048; and at Citicorp Center, 500 West Madison Street, 
Suite 1400, Chicago, Illinois 60661. Copies of such material can be obtained 
from the Public Reference Section of the Commission at Judiciary Plaza, 450 
Fifth Street, N.W., Washington, D.C. 20549 at prescribed rates. In addition, 
such material can also be obtained from the Commission's Web site at 
http://www.sec.gov. 

                                2           
<PAGE>
                              PROSPECTUS SUMMARY 

   The following summary is qualified in its entirety by the more detailed 
information and financial statements, including the notes thereto, appearing 
elsewhere in this Prospectus. Investors are urged to read this Prospectus in 
its entirety. As used in this Prospectus, the term "Holdings" means 
DecisionOne Holdings Corp., including its predecessors and subsidiaries, the 
term "Issuer" means DecisionOne Corporation (a wholly owned subsidiary of 
Holdings), and the terms "Company" and "DecisionOne" mean the Issuer and its 
predecessors and subsidiaries, all of which are wholly owned. On May 29, 
1997, Holdings contributed to the Issuer all of its ownership interests in 
its subsidiaries (other than the Issuer) (the "Corporate Reorganization"). 
All financial information contained herein is presented as if the Corporate 
Reorganization had occurred on July 1, 1993. References to industry size and 
statistics contained herein, unless otherwise indicated, are derived from 
information provided by Dataquest Incorporated ("Dataquest"). 

                                 THE COMPANY 

OVERVIEW 

   The Company is the largest independent provider of multivendor computer 
maintenance and technology support services in the United States. The Company 
offers its customers a single source solution for virtually all of their 
computer maintenance and technology support requirements, including hardware 
maintenance services, software support, end-user/help desk services, network 
support and other technology support services. The Company believes it is the 
most comprehensive independent (i.e., not affiliated with an original 
equipment manufacturer ("OEM")) provider of these services across a broad 
range of computing environments, including mainframes, midrange and 
distributed systems, workgroups, personal computers ("PCs") and related 
peripherals. The Company provides support for over 15,000 hardware products 
manufactured by more than 1,000 OEMs. The Company also supports most major 
operating systems and over 150 off-the-shelf ("shrink-wrapped") software 
applications. The Company delivers its services through an extensive field 
service organization of approximately 4,000 field technicians in over 150 
service locations throughout the United States and Canada and strategic 
alliances in selected international markets. 

   DecisionOne has emerged as the leading independent, multivendor provider 
of computer maintenance and technology support services by (i) consummating 
over 35 complementary acquisitions since the beginning of fiscal 1993, (ii) 
expanding maintenance capabilities and introducing new technology support 
services, (iii) increasing sales to existing customers by increasing 
equipment under contract and by selling existing customers new technology 
support services, (iv) adding new corporate customers and (v) providing 
outsourcing services for OEMs, software publishers, system integrators and 
other independent service organizations. As a result, the Company's revenues 
have grown at a compound annual rate of 69.2% to approximately $820.4 million 
for the annualized quarter ended March 31, 1997 from $114.1 million in fiscal 
1993. Over the same period, the Company's Adjusted EBITDA (as defined herein) 
has grown at a 74.2% compound annual rate to approximately $120.3 million for 
the annualized quarter ended March 31, 1997 from $15.0 million in fiscal 
1993. 

   In 1996, based on Dataquest projections, the Company estimates it had a 9% 
market share of the $8.8 billion independent, multivendor segment of the 
$40.5 billion U.S. hardware maintenance and technology support services 
market. The independent, multivendor segment is projected by Dataquest to 
grow at a 14% compound annual rate from $8.8 billion in 1996 to $14.8 billion 
in 2000. The Company believes this growth is being driven by the 
proliferation of computer equipment as well as outsourcing trends, including: 
(i) the outsourcing by corporate customers of hardware maintenance and 
technical support requirements and (ii) the outsourcing by major hardware 
OEMs and software publishers of maintenance services (including warranty and 
post-warranty services) and end-user technical support requirements. In 
addition, the Company believes that demand for its services is being driven 
by the increasing complexity of computing environments which has resulted 
from the migration of computer systems from single OEM, centralized systems 
to multivendor, decentralized systems. The Company believes that this 
increased complexity has generally surpassed the technical capabilities of 
many in-house support staffs and has 

                                3           
<PAGE>
accelerated the pace of outsourcing. The Company believes that customers are 
increasingly turning to independent service providers when outsourcing due to 
the increased use of multiple vendors for hardware and the perception that 
OEM service providers are biased toward specifying their own equipment as 
computer purchase requirements arise. Furthermore, many OEMs such as Sun 
Microsystems, Inc. ("Sun") and Compaq Computer Corporation ("Compaq") are 
outsourcing certain non-core customer service activities, including 
maintenance services (including warranty and post-warranty services) and 
product support services (such as end-user help desk services) to independent 
service organizations such as the Company. 

COMPETITIVE STRENGTHS 

   The Company believes that it possesses a number of competitive strengths 
that have allowed it to become the leading independent provider of 
multivendor computer maintenance and technology support services, including: 

   EXTENSIVE SERVICE INFRASTRUCTURE.  The Company provides customers with 
high quality service through an extensive infrastructure including: (i) 
approximately 4,000 highly trained field technicians, (ii) over 150 
geographic locations throughout the United States and Canada, (iii) a 
substantial spare parts inventory to ensure supply and rapid response times, 
(iv) a broad service offering which enhances the Company's ability to provide 
customers with a single source solution, (v) an extensive proprietary 
database of historical failure rates for over 15,000 hardware products 
manufactured by over 1,000 OEMs, (vi) a detailed record of major customers' 
hardware and software assets and a record of such customers' maintenance 
patterns and (vii) proprietary dispatch systems to ensure rapid customer 
response times. 

   INDEPENDENT, MULTIVENDOR SERVICE PROVIDER. The Company provides customers 
with an independent, multivendor solution for their computer maintenance and 
technology support needs. As an independent service provider, the Company 
believes it is viewed by customers as impartial to any particular OEM's 
products. As a multivendor service provider, the Company supports over 15,000 
hardware products manufactured by more than 1,000 OEMs as well as most major 
operating systems and over 150 shrink-wrapped software applications. OEM, 
specialty and local service providers do not offer either the breadth of 
services or the geographic presence throughout the United States and Canada 
provided by the Company. 

   CONTRACT-BASED REVENUES. Approximately 85% of the Company's revenues in 
fiscal 1996 were derived from contracts, under which equipment and services 
may be added and deleted. Furthermore, the Company believes that its 
extensive service infrastructure and its unique knowledge of its customers' 
hardware and software service requirements enhance the Company's ability to 
provide superior service. The Company believes that the resulting track 
record of service to existing customers affords it a competitive advantage in 
renewing existing contracts and winning new contracts. Although many of the 
Company's existing customer contracts are currently terminable on short 
notice, 49 out of the Company's top 50 customers in fiscal 1994 are still 
customers today. 

   DIVERSIFIED AND STABLE FORTUNE 1000 CUSTOMER BASE. The Company services 
over 51,000 customers at over 182,000 sites across the United States and 
Canada. In fiscal 1996, the Company's top 10 customers represented 23% of 
revenues and the top 100 customers represented 47% of revenues. The Company's 
customers include a diverse group of national and multinational corporations, 
including SABRE Group, Inc. (an affiliate of American Airlines, Inc.), Sun, 
Compaq, NationsBank, DuPont Company ("DuPont"), Chevron Corporation, and 
Netscape Communications Corporation ("Netscape"). The Company believes that 
the scope of its service offerings and the breadth of its geographic presence 
in the United States and Canada allow it to serve this diverse group of 
national and multinational customers as well as thousands of smaller 
customers who also require customized services. 

   MITIGATED TECHNOLOGY AND RECESSION RISKS. The Company provides services 
across a broad range of computing environments, including mainframes, 
midrange and distributed systems, workgroups, PCs and related peripherals. 
Consequently, although each segment of the computer hardware and software 
industry is subject to shifts in technology, the Company believes that the 
diversity of computing environments for which it provides services mitigates 
the potential adverse effects of technological 

                                4           
<PAGE>
changes in any one segment. Furthermore, the Company believes that because 
computer maintenance requirements are based primarily on usage, the Company's 
hardware maintenance business may be insulated from the adverse effects of 
declines in spending during recessionary periods, so long as computer usage 
continues to necessitate maintenance spending. 

BUSINESS STRATEGY 

   DecisionOne has developed a business strategy which it believes will 
enable it to profitably grow future revenue and cash flow and which includes 
the following elements: 

   PROVIDE A SINGLE SOURCE TECHNOLOGY SUPPORT SOLUTION. The Company intends 
to continue its strategy of offering its customers a broad and expanding 
range of computer technology support services in a single interface format. 
The Company believes it meets the customer's preference for a single 
interface by offering maintenance and technology support services across most 
leading brands of hardware and software within virtually all computing 
environments. In addition, the Company's single source solution enables the 
Company to retain customers when customers change, substitute or upgrade 
their computing environments. 

   OFFER ADDITIONAL SERVICES TO EXISTING CUSTOMERS. The Company generates new 
revenues from existing customers by adding new equipment to existing hardware 
maintenance contracts and by providing existing customers with additional 
support services. Recent revenue growth attributable to the expansion of 
additional support services has been derived primarily from (i) end-user 
support services such as help desk services, (ii) network support services 
such as local area networks ("LAN") administration, security management and 
fault management, (iii) logistics services such as parts repair, inventory 
and asset management, and warranty parts management and (iv) program 
management services such as technology deployment and computer and software 
moves, adds and changes. The Company believes that the breadth of its 
additional support services has permitted, and will continue to permit, the 
Company to leverage its historic strength in hardware maintenance to increase 
revenues from existing customers and has enabled the Company to grow sales to 
its top 50 customers in fiscal 1994 by 33.3% through fiscal 1996. 

   LEVERAGE EXISTING SERVICE INFRASTRUCTURE. The Company believes, that due 
to the large scale of the Company's service infrastructure, the Company 
enjoys substantial operating leverage and has positioned itself to increase 
productivity and profitability whether the Company grows internally or 
through acquisitions. The principal areas in which the Company expects to 
realize the benefits of operating leverage include: (i) increased customer 
call density in a region permitting field service technicians in the region 
to complete a greater number of service calls per day, (ii) increased 
comparable equipment density allowing the Company to operate with 
proportionally lower inventory of spare parts and (iii) productivity gains 
driven by new services such as end-user support services which reduce 
unnecessary trips by field technicians to existing customers and by the 
addition of new equipment under existing maintenance contracts. The Company 
intends to further improve the productivity of its existing infrastructure by 
investing in upgrades of its management information systems. 

   PURSUE COMPLEMENTARY ACQUISITIONS. The Company believes it is well 
positioned strategically to participate in the further consolidation of the 
computer maintenance and technology support services market and expects to 
continue to evaluate complementary acquisitions. Further, the Company 
believes that pursuing complementary acquisitions is an attractive growth 
strategy due to the significant synergies which the Company may achieve when 
it successfully consolidates acquisitions into its service infrastructure. 
Since the beginning of fiscal 1993, the Company has completed over 35 
acquisitions. The Company's typical acquisition consists principally of 
customer maintenance and support contracts as well as the accompanying spare 
parts inventory. The Company generally reduces the cost structure necessary 
to service the acquired customer contracts by leveraging DecisionOne's 
extensive service infrastructure, spare parts inventory and administrative 
function. For example, the Company was able to service the 

                                5           
<PAGE>
contracts acquired from Memorex Telex Corporation and certain of its 
affiliates ("Memorex Telex") in November 1996 with approximately 36% fewer 
employees than previously required by Memorex Telex. In addition, the Company 
seeks to increase sales and profitability by offering acquired customers 
additional services. 

   CAPITALIZE ON OUTSOURCING TREND AMONG OEMS, SOFTWARE PUBLISHERS AND 
SYSTEMS INTEGRATORS. The Company expands its marketing reach by offering its 
services through outsourcing arrangements and indirect channels. For fast 
growing hardware OEMs and software publishers concerned with cost savings and 
time-to-market issues such as Sun, Netscape and Compaq, the Company provides 
outsourced customer support services such as help desk services, warranty and 
post-warranty maintenance services, and technical product support services. 
For systems integrators, the Company provides maintenance and technology 
support services on a subcontract basis to several large outsourcing clients 
of Electronic Data Systems Corp. ("EDS") and Computer Sciences Corp. 

STRATEGIC INITIATIVES 

   During fiscal 1997, the Company has implemented several strategic 
initiatives designed to rationalize its cost structure and capitalize on 
economies of scale. These initiatives included: 

   o  the acquisition of complementary contracts and assets which the Company 
      has been able to service with fewer employees than the prior owners by 
      leveraging the Company's existing infrastructure. For example, during 
      fiscal 1997, the Company acquired contracts and assets of Memorex Telex 
      and Xerox Canada and reduced the number of service personnel required 
      to support such contracts from 1,192 to 768 and 160 to 120, 
      respectively; 

   o  ongoing initiatives to enhance the efficiency of the Company's field 
      technician service force, including the addition of functionalities to 
      the Company's information systems which enable the Company to match 
      field technician skill sets with call productivity history and workload 
      requirements and the implementation of best practices, benchmarking and 
      targeted training programs across the Company's over 150 branch 
      locations; and 

   o  the renegotiation of certain vendor contracts on more favorable terms, 
      including the Company's data center outsourcing contract with EDS and 
      the Company's telecommunications contracts with several providers. 

                                6           
<PAGE>
   As a result of these strategic initiatives and the Company's increased 
operating leverage, the Company's Adjusted EBITDA has increased in each 
successive quarter of fiscal 1997. Adjusted EBITDA for the quarter ended 
March 31, 1997 increased to $30.1 million from $20.6 million for the quarter 
ended September 30, 1996. Over the same period, Adjusted EBITDA margin 
increased to 14.7% from 11.7%. In addition, these initiatives enabled the 
Company to reduce 203 employees from its core business in November and 
December of 1996 without impacting service levels and resulted in improved 
revenue per employee from $30,700 in the quarter ended September 30, 1996 to 
$32,400 in the quarter ended March 31, 1997. Certain quarterly data for 
fiscal 1997 are shown in the table below. 

<TABLE>
<CAPTION>
                                                         THREE MONTHS ENDED
                                         --------------------------------------------------- 
                                         SEPTEMBER 30, 1996 DECEMBER 31, 1996 MARCH 31, 1997 
                                         ------------------ ----------------- -------------- 
                                                       (dollars in thousands) 
                                                       ----------------------                
<S>                                     <C>                <C>               <C>
Revenues................................      $176,426          $191,253         $205,070 
 Sequential growth......................           3.2%              8.4%             7.2% 
Gross profit............................      $ 41,861          $ 48,221         $ 54,698 
 % of revenues..........................          23.7%             25.2%            26.7% 
Adjusted EBITDA(1)......................      $ 20,589          $ 25,386         $ 30,063 
 % of revenues..........................          11.7%             13.3%            14.7% 
Revenue per average number of 
 employees..............................      $   30.7          $   31.6         $   32.4 
</TABLE>

- ------------ 
(1)    As defined in Note 7 to the Summary Historical and Unaudited Pro Forma 
       Condensed Consolidated Financial Data. 

RECENT DEVELOPMENTS 

   The Company's 1997 fiscal year ended on June 30, 1997. While the final 
results of the quarter ended June 30, 1997 are not yet available, the Company 
currently estimates that it recorded revenues of approximately $213.2 million 
during the fourth quarter, and during such quarter realized operating income 
of approximately $22.7 million and net income of approximately $11.2 million. 

   The Company currently estimates that revenues for the full fiscal year 
ended June 30, 1997 were approximately $785.9 million and that it realized 
operating income of approximately $67.8 million and net income of 
approximately $31.1 million. Results of operations for the full fiscal year 
ended June 30, 1997 include the impact of certain charges recorded during the 
second quarter of fiscal 1997. 

   The above information is preliminary in nature only, and is subject in all 
respects to completion of various internal analyses and procedures necessary 
to finalize the Company's financial statements, and to completion of the 
audit of the Company's financial statements for the fiscal year ended June 
30, 1997. 

HISTORY 

   DecisionOne is a wholly owned subsidiary of Holdings through which the 
operations of Holdings are conducted. Founded in 1969, the Company began 
operations as a provider of key punch machines under the tradename Decision 
Data. During fiscal 1993, the Company decided to focus principally on 
providing computer maintenance and technology support services and sold its 
computer hardware products business. The Company established a major presence 
in the servicing of midrange computer systems through the successful 
acquisition and integration of assets and contracts of over 35 complementary 
businesses from the beginning of fiscal 1993. In October 1995, the Company 
significantly expanded its computer maintenance presence by acquiring Bell 
Atlantic Business Systems Services, Inc. ("BABSS"). Prior to the acquisition, 
BABSS established a strong record of internal growth, growing revenues from 
$338.4 million in 1991 to $486.1 million in 1994, representing a compound 
annual growth rate of 12.8%. 

                                7           
<PAGE>
                       THE MERGER AND MERGER FINANCING 

   Holdings and Quaker (which as of the date hereof is a wholly owned 
subsidiary of DLJMB and affiliated funds and entities (the "Funds") have 
entered into an Agreement and Plan of Merger, as amended (the "Merger 
Agreement"), dated as of May 4, 1997. The Merger Agreement provides, among 
other things, for the merger of Quaker with and into Holdings, with Holdings 
continuing as the surviving corporation (the "Merger"). Certain additional 
funds affiliated with DLJMB (the "Additional Funds") are expected to acquire 
a portion of the securities of Quaker immediately prior to the Merger. As 
used herein, all references to the "DLJMB Funds" prior to the time of the 
acquisition of securities of Quaker by the Additional Funds shall refer to 
the Funds, and thereafter, to the Funds and the Additional Funds, 
collectively. The DLJMB Funds expect that a limited number of institutional 
investors (the "Institutional Investors") may acquire a portion of the 
securities of Quaker that would otherwise be purchased by the DLJMB Funds as 
described in this Prospectus. In no event would any such purchases reduce the 
fully diluted ownership by the DLJMB Funds of Holdings Common Stock after the 
Effective Time to below a majority, or limit rights of the DLJMB Funds as 
described in "Certain Relationships and Related Transactions." 

   In order to fund the payment of the cash portion of the Merger 
Consideration (as defined herein), the Option Cash Proceeds (as defined 
herein) and the Warrant Cash Proceeds (as defined herein), to refinance 
outstanding indebtedness of the Company, and pay expenses incurred in 
connection with the Merger, the Issuer is issuing the Senior Subordinated 
Notes and will enter into a syndicated senior secured loan facility providing 
for term loan borrowings in the aggregate principal amount of approximately 
$470 million and revolving loan borrowings of $105 million (the "New Credit 
Facility"). At the Effective Time (as defined herein), the Company is 
expected to borrow all term loans available thereunder and approximately $8.3 
million of revolving loans. The remaining revolving loans will, subject to a 
borrowing base, be available to fund the working capital requirements of the 
Company. The proceeds of such financings will, in part, be distributed to 
Holdings in the form of a dividend and, in part, lent to Holdings pursuant to 
an intercompany note. On May 4, 1997, DLJMB Inc., an affiliate of DLJMB, 
received an executed commitment letter from DLJ Capital Funding, Inc. ("DLJ 
Capital Funding") to provide the New Credit Facility, which will be 
syndicated by DLJ Capital Funding. Additionally, on May 4, 1997, DLJMB Inc. 
received a letter from DLJSC (as defined herein) with respect to the 
underwriting, purchase or private placement of the Senior Subordinated Notes 
in which DLJSC indicated that it was highly confident of its ability to sell 
the Senior Subordinated Notes in the public market. Each of the commitments 
is subject to customary conditions, including the negotiation, execution and 
delivery of definitive documentation with respect to such commitment. See 
"Description of the New Credit Facility," "The Merger and Merger Financing" 
and "Certain Relationships and Related Transactions." 

   Quaker is expected to raise an additional $85 million through the 
concurrent issuance of the Debentures, which may be sold together with the 
Public Warrants to purchase the Quaker Common Stock in the public markets (or 
alternatively, through the issuance of preferred stock to the DLJMB Funds and 
the Institutional Investors). At the Effective Time, Holdings will succeed to 
the obligations of Quaker with respect to the Debentures and any Public 
Warrants issued together with the Debentures, and the Public Warrants will, 
by their terms, become exercisable for an equal number of shares of Holdings 
Common Stock. The DLJMB Funds and the Institutional Investors also expect to 
purchase 9,782,508 shares of Quaker Common Stock and may acquire up to 
1,417,180 warrants to purchase shares of Quaker Common Stock at an exercise 
price of not less than $0.01 per share (the "DLJMB Warrants") for 
approximately $225 million (the "DLJMB Equity Investment"). In lieu of 
acquiring the DLJMB Warrants, the DLJMB Funds and the Institutional Investors 
may acquire directly those shares of Quaker Common Stock (up to 1,417,180 
shares) for which such DLJMB Warrants would have been exercisable, at a price 
that would be equivalent to the exercise price of the DLJMB Warrants (the 
"Direct Shares"). The number of DLJMB Warrants issued or Direct Shares 
purchased will be reduced by the number of Public Warrants issued (if any). 
Upon the effectiveness of the Merger ("Effective Time"), the proceeds of such 
purchase will become an asset of Holdings, each share of Quaker Common Stock, 
including the Direct Shares, if any, will become a share of Holdings Common 
Stock and each warrant to acquire Quaker Common Stock will by its terms 
become exercisable for an equal number of shares of Holdings Common Stock. 

                                8           
<PAGE>
   The following table sets forth the estimated cash sources and uses of 
funds as if the Merger and Merger Financing, including the application of the 
proceeds therefrom, occurred and were completed at the Effective Time. 

<TABLE>
<CAPTION>
                                                    (IN MILLIONS) 
<S>                                                <C>
TOTAL SOURCES: 
New Credit Facility: 
 Revolving credit facility ........................    $  8.3 
 Term loans........................................     470.0 
Senior Subordinated Notes..........................     150.0 
Debentures and Public Warrants ....................      85.0 
Common stock and warrants purchased by DLJMB 
 Funds.............................................     225.0 
                                                   ------------- 
  Total cash sources...............................    $938.3 
                                                   ============= 
TOTAL USES: 
Cash Merger Consideration .........................    $605.9 
Option Cash Proceeds and Warrant Cash Proceeds  ...      58.4 
Repayment of existing revolving credit facility  ..     221.2 
Estimated transaction fees and expenses............      52.8 
                                                   ------------- 
  Total cash uses..................................    $938.3 
                                                   ============= 
</TABLE>

                                9           
<PAGE>
                                 THE OFFERING 

Securities Offered ............  $150.0 million aggregate principal amount of 
                                   % Senior Subordinated Notes due 2007. 

Maturity Date .................           , 2007. 

Interest Payment Dates ........           and        , commencing        , 
                                 1997. 

Optional Redemption ...........  The Senior Subordinated Notes will be 
                                 redeemable, in whole or in part, at any time 
                                 on or after          , 2002, in cash at the 
                                 redemption prices set forth herein, plus 
                                 accrued and unpaid interest, if any, thereon 
                                 to the redemption date. In addition, at any 
                                 time on or prior to          , 2000, the 
                                 Issuer may, at its option, on any one or 
                                 more occasions, redeem up to 35% of the 
                                 aggregate principal amount of the Senior 
                                 Subordinated Notes originally issued at a 
                                 redemption price equal to   % of the 
                                 aggregate principal amount thereof, plus 
                                 accrued and unpaid interest, if any, thereon 
                                 to the redemption date, with the net cash 
                                 proceeds of one or more Equity Offerings by 
                                 (i) the Issuer or (ii) Holdings to the 
                                 extent the net cash proceeds thereof are 
                                 contributed to the Issuer as a capital 
                                 contribution to the common equity of the 
                                 Issuer; provided that at least 65% of the 
                                 original aggregate principal amount of the 
                                 Senior Subordinated Notes will remain 
                                 outstanding immediately following each such 
                                 redemption. 

Change of Control .............  Upon the occurrence of a Change of Control, 
                                 each Holder of Senior Subordinated Notes 
                                 will have the right to require the Issuer to 
                                 offer to repurchase such Holder's Senior 
                                 Subordinated Notes in cash at a price equal 
                                 to 101% of the aggregate principal amount 
                                 thereof, plus accrued and unpaid interest, 
                                 if any, thereon to the date of repurchase. 
                                 The New Credit Facility will prohibit the 
                                 Issuer from purchasing the Senior 
                                 Subordinated Notes (except in certain 
                                 limited amounts) and will also provide that 
                                 certain change of control events with 
                                 respect to the Issuer will constitute a 
                                 default thereunder. Any future credit 
                                 agreements or other agreements relating to 
                                 Senior Debt to which the Issuer becomes a 
                                 party may contain similar restrictions and 
                                 provisions. In the event a Change of Control 
                                 occurs at a time when the Issuer is 
                                 prohibited from purchasing the Senior 
                                 Subordinated Notes, the Issuer could seek 
                                 the consent of its lenders to the purchase 
                                 of the Senior Subordinated Notes or could 
                                 attempt to refinance the borrowings that 
                                 contain such prohibition. If the Issuer does 
                                 not obtain such consent or repay such 
                                 borrowings, the Issuer will remain 
                                 prohibited from purchasing the Senior 
                                 Subordinated Notes by the relevant Senior 
                                 Debt. In such case, the Issuer's failure to 
                                 purchase the tendered Senior Subordinated 
                                 Notes would constitute an Event of Default 
                                 under the Senior Subordinated Note Indenture 
                                 which would, in turn, constitute a default 
                                 under the New Credit Facility and could 
                                 constitute a default under other Senior 
                                 Debt. 

                               10           
<PAGE>
                                 In such circumstances, the subordination 
                                 provisions in the Senior Subordinated Note 
                                 Indenture would likely restrict payments to 
                                 the Holders of the Senior Subordinated 
                                 Notes. Furthermore, no assurance can be 
                                 given that the Issuer will have sufficient 
                                 resources to satisfy its repurchase 
                                 obligation with respect to the Senior 
                                 Subordinated Notes following a Change of 
                                 Control. See "Description of the Senior 
                                 Subordinated Notes." 

Ranking .......................  The Senior Subordinated Notes will be 
                                 general unsecured obligations of the Issuer 
                                 and will be subordinated in right of payment 
                                 to all existing and future Senior Debt of 
                                 the Issuer, including indebtedness pursuant 
                                 to the New Credit Facility. The Senior 
                                 Subordinated Notes will rank pari passu with 
                                 any future senior subordinated indebtedness 
                                 of the Issuer and will rank senior to all 
                                 Subordinated Indebtedness of the Issuer. The 
                                 Senior Subordinated Notes will be 
                                 effectively subordinated to all liabilities 
                                 of the Issuer's subsidiaries that do not 
                                 guarantee the Senior Subordinated Notes as 
                                 set forth herein. On the date of the Senior 
                                 Subordinated Note Indenture, none of the 
                                 Company's subsidiaries will guarantee the 
                                 Senior Subordinated Notes. The Senior 
                                 Subordinated Note Indenture will provide 
                                 that if any Restricted Subsidiary of the 
                                 Company guarantees the payment of any 
                                 Indebtedness of the Company (other than the 
                                 Senior Subordinated Notes) or any 
                                 Indebtedness of any other Restricted 
                                 Subsidiary, such Restricted Subsidiary shall 
                                 simultaneously execute and deliver a 
                                 supplemental indenture to the Senior 
                                 Subordinated Note Indenture providing for a 
                                 Subsidiary Guarantee of payment of the 
                                 Senior Subordinated Notes by such Restricted 
                                 Subsidiary on the terms set forth in the 
                                 Senior Subordinated Note Indenture. See 
                                 "Description of Senior Subordinated 
                                 Notes--Certain Covenants--Subsidiary 
                                 Guarantees." On a pro forma basis after 
                                 giving effect to the Merger, including the 
                                 Merger Financing and the application of 
                                 proceeds thereof, as of March 31, 1997, the 
                                 Issuer would have had outstanding 
                                 approximately $503.0 million of Senior Debt 
                                 and the Issuer's subsidiaries would have had 
                                 approximately $10.9 million of outstanding 
                                 liabilities, including trade payables. 

Certain Covenants .............  The Senior Subordinated Note Indenture will 
                                 contain certain covenants that, among other 
                                 things, limit the ability of the Issuer and 
                                 its Restricted Subsidiaries (as defined 
                                 herein) to: incur indebtedness and issue 
                                 preferred stock, repurchase Capital Stock 
                                 (as defined herein) and Subordinated 
                                 Indebtedness, engage in transactions with 
                                 affiliates, engage in sale and leaseback 
                                 transactions, incur or suffer to exist 
                                 certain liens, pay dividends or other 
                                 distributions, sell accounts receivable, 
                                 make investments, sell assets and engage in 
                                 certain mergers and consolidations. 

Use of Proceeds ...............  The net proceeds from the Offering, together 
                                 with the initial borrowings under the New 
                                 Credit Facility, the DLJMB Equity Investment 
                                 and the issuance of the Debentures, will be 
                                 used to 

                               11           
<PAGE>
                                 fund payment of the cash portion of the 
                                 Merger Consideration, the Option Cash 
                                 Proceeds and the Warrant Cash Proceeds, to 
                                 refinance outstanding indebtedness of the 
                                 Company and to pay the expenses incurred in 
                                 connection with the Merger. 

                                 RISK FACTORS 

   See "Risk Factors" for a discussion of certain factors that should be 
considered in connection with an investment in the Senior Subordinated Notes. 

                               12           
<PAGE>
                  SUMMARY HISTORICAL AND UNAUDITED PRO FORMA 
                    CONDENSED CONSOLIDATED FINANCIAL DATA 

   The summary historical consolidated financial data for and as of the end 
of each of the years in the three-year period ended June 30, 1996 set forth 
below have been derived from the audited consolidated financial statements of 
the Company. The summary historical consolidated financial data set forth 
below for and as of the end of the nine-month and the three-month periods 
ended March 31, 1996 and March 31, 1997 have been derived from the unaudited 
condensed consolidated financial statements of the Company. The historical 
condensed consolidated results of operations of the Company for the nine 
months and three months ended March 31, 1996 and 1997 are unaudited and are 
not necessarily indicative of the Company's results of operations for the 
full year. The unaudited historical consolidated financial data reflects all 
adjustments (consisting of normal, recurring adjustments) which are, in the 
opinion of management, necessary for a fair summary of the Company's 
financial position, results of operations and cash flows for and as of the 
end of the periods presented. 

   The unaudited summary consolidated pro forma financial data of the Company 
set forth below are based on historical consolidated financial statements of 
the Company, as adjusted to give effect to the Company's acquisition of BABSS 
which occurred on October 20, 1995 and the Merger, including the Merger 
Financing and the application of the proceeds thereof. The pro forma 
statement of operations for the year ended June 30, 1996 gives effect to the 
BABSS acquisition and the Merger, including the Merger Financing and the 
application of the proceeds thereof, as if they had occurred as of July 1, 
1995. The pro forma statements of operations for the nine-month and 
three-month periods ended March 31, 1997 give effect to the Merger, including 
the Merger Financing and the application of the proceeds thereof, as if they 
had occurred as of July 1, 1996. The pro forma balance sheet gives effect to 
the Merger, including the Merger Financing and the application of the 
proceeds thereof, as if they had occurred at March 31, 1997. The pro forma 
adjustments are based upon available information and upon certain assumptions 
that management believes are reasonable under the circumstances. The pro 
forma financial data do not purport to represent what the Company's actual 
results of operations or actual financial position would have been if the 
BABSS acquisition and the Merger, including the Merger Financing and the 
application of the proceeds thereof, had occurred on such dates or to project 
the Company's results of operations or financial position for any future 
period or date. 

   The following data should be read in conjunction with "Management's 
Discussion and Analysis of Financial Condition and Results of Operations," 
"Unaudited Condensed Consolidated Pro Forma Financial Data," "Selected 
Consolidated Financial Data," and the Company's Consolidated Financial 
Statements and Notes thereto, included elsewhere herein. 

                               13           
<PAGE>
 SUMMARY HISTORICAL AND UNAUDITED PRO FORMA CONDENSED CONSOLIDATED FINANCIAL 
                                     DATA 

<TABLE>
<CAPTION>
                                                               FISCAL YEARS ENDED JUNE 30, 
                                                     --------------------------------------------- 
                                                                                       PRO FORMA 
                                                        1994       1995       1996        1996 
                                                     ---------- ---------- ----------- ----------- 
                                                              (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                                  <C>        <C>        <C>         <C>
STATEMENT OF OPERATIONS DATA(1): 
Revenues.............................................  $108,416   $163,020   $ 540,191   $697,676 
Gross profit.........................................    31,436     49,537     137,875    180,432 
Operating income(2)(3)...............................    15,983     20,779      49,373     68,687 
Interest expense.....................................    (4,979)    (2,521)    (14,953)   (60,808) 
Interest income......................................       132         53         239      4,853 
Income from continuing operations(4)(5) .............    10,112     41,415      20,789      7,639 
Net income ..........................................    10,112     42,528      18,862      5,712 
CONSOLIDATED BALANCE SHEET DATA (AT PERIOD END): 
Cash and cash equivalents............................  $    978   $  2,659   $   8,221 
Inventory............................................     4,459      4,024      30,130 
Repairable parts(6)..................................     9,473     27,360     154,970 
Total assets.........................................    35,496    135,553     514,510 
Total debt...........................................     4,539     25,571     190,903 
Total stockholder's equity (deficit).................   (27,627)    14,677     180,793 
CONSOLIDATED CASH FLOWS DATA: 
Net cash provided by operations .....................  $ 28,722   $ 38,415   $  51,894 
Net cash (used in) investing activities .............    (3,348)   (54,271)   (346,354) 
Net cash (used in) provided by financing activities     (24,946)    17,537     300,022 
OTHER DATA: 
EBITDA(7)............................................  $ 22,672   $ 37,021   $ 114,816   $147,805 
Amortization of repairable parts.....................     5,929      7,688      37,869     48,467 
                                                     ---------- ---------- ----------- ----------- 
Adjusted EBITDA(7)...................................    16,743     29,333      76,947     99,338 
Adjusted EBITDA margin(8)............................      15.4%      18.0%       14.2%      14.2% 
Depreciation and amortization of intangibles ........  $  7,161   $  8,554   $  23,982   $ 30,651 
Repairable parts purchases...........................     1,857     12,154      63,514     74,287 
Capital expenditures.................................       304      2,786       7,278     11,243 
Cash interest expense................................     1,232      2,314      14,743     58,094 
Revenue per average number of employees(9) ..........     105.8      113.8       119.6      120.0 
</TABLE>

                               14           
<PAGE>
 SUMMARY HISTORICAL AND UNAUDITED PRO FORMA CONDENSED CONSOLIDATED FINANCIAL 
                                     DATA 

<TABLE>
<CAPTION>
                                            NINE MONTHS           THREE MONTHS 
                                          ENDED MARCH 31,        ENDED MARCH 31, 
                                     ----------------------- --------------------- 
                                         1996        1997        1996       1997 
                                     ----------- ----------- ---------- ---------- 
                                              (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                  <C>         <C>         <C>        <C>
STATEMENT OF OPERATIONS DATA(1): 
Revenues.............................  $ 369,167   $ 572,749   $172,673   $205,070 
Gross profit.........................     96,459     144,780     42,711     54,698 
Operating income(2)(3)...............     29,323      45,041     15,536     20,080 
Interest expense.....................    (11,289)    (11,097)    (5,855)    (4,005) 
Interest income......................         69         393         54        316 
Income from continuing operations(5)      10,866      19,916      5,842      9,507 
Net income ..........................     10,866      19,916      5,842      9,507 
CONSOLIDATED BALANCE SHEET DATA (AT 
 PERIOD END): 
Cash and cash equivalents............                                     $ 12,886 
Inventory............................                                       35,186 
Repairable parts(6)..................                                      195,656 
Total assets.........................                                      641,677 
Total debt...........................                                      246,671 
Total stockholder's equity 
 (deficit)...........................                                      201,095 
CONSOLIDATED CASH FLOWS DATA: 
Net cash provided by operations  ....  $  35,489   $  57,654   $ 20,590   $ 36,667 
Net cash (used in) investing 
 activities .........................   (308,771)   (105,329)   (20,713)   (34,569) 
Net cash provided by financing 
 activities .........................    276,032      52,388      4,933      2,510 
OTHER DATA: 
EBITDA(7)............................  $  75,568   $ 121,680   $ 34,308   $ 46,419 
Amortization of repairable parts  ...     23,017      45,642     11,214     16,356 
                                     ----------- ----------- ---------- ---------- 
Adjusted EBITDA(7)...................     52,551      76,038     23,094     30,063 
Adjusted EBITDA margin(8)............       14.2%       13.3%      13.4%      14.7% 
Depreciation and amortization of 
 intangibles.........................  $  16,228   $  26,697   $  7,558   $  9,983 
Repairable parts purchases...........     31,715      64,803     19,560     28,815 
Capital expenditures.................      3,331       6,093      1,153      2,261 
Cash interest expense................     11,134      10,578      5,803      3,642 
Ratio of Adjusted EBITDA to cash 
 interest expense....................       4.72x       7.19x      3.98x      8.25x 
Revenue per average number of 
 employees(9)........................  $    90.3   $    94.7   $   29.8   $   32.4 
</TABLE>

<PAGE>

                    (RESTUBBED TABLE CONTINUED FROM ABOVE) 

<TABLE>
<CAPTION>
                                                PRO FORMA 
                                      ----------------------------- 
                                       NINE MONTHS    THREE MONTHS 
                                          ENDED          ENDED 
                                      MARCH 31, 1997 MARCH 31, 1997 
                                      -------------- -------------- 

<S>                                  <C>            <C>
STATEMENT OF OPERATIONS DATA(1): 
Revenues.............................    $572,749      $ 205,070 
Gross profit.........................     144,780         54,698 
Operating income(2)(3)...............      45,041         20,080 
Interest expense.....................     (45,313)       (15,130) 
Interest income......................       3,815          1,457 
Income from continuing operations(5)        2,055          3,716 
Net income ..........................       2,055          3,716 
CONSOLIDATED BALANCE SHEET DATA (AT 
 PERIOD END): 
Cash and cash equivalents............                  $  12,886 
Inventory............................                     35,186 
Repairable parts(6)..................                    195,656 
Total assets.........................                    722,616 
Total debt...........................                    653,771 
Total stockholder's equity 
 (deficit)...........................                   (125,066) 
CONSOLIDATED CASH FLOWS DATA: 
Net cash provided by operations  .... 
Net cash (used in) investing 
 activities ......................... 
Net cash provided by financing 
 activities ......................... 
OTHER DATA: 
EBITDA(7)............................    $121,680      $  46,419 
Amortization of repairable parts  ...      45,642         16,356 
                                     -------------- -------------- 
Adjusted EBITDA(7)...................      76,038         30,063 
Adjusted EBITDA margin(8)............        13.3%          14.7% 
Depreciation and amortization of 
 intangibles.........................    $ 26,697      $   9,983 
Repairable parts purchases...........      64,803         28,815 
Capital expenditures.................       6,093          2,261 
Cash interest expense................      42,916         14,141 
Ratio of Adjusted EBITDA to cash 
 interest expense....................        1.77x          2.13x 
Revenue per average number of 
 employees(9)........................    $   94.7      $    32.4 
</TABLE>

                               15           
<PAGE>
- ------------ 
(1)     The Summary Statement of Operations Data excludes the effects of 
        discontinued operations. See Note 3 of the Notes to the Company's 
        Consolidated Financial Statements. 
(2)     Operating income includes a $6.4 million credit arising from unused 
        lease liabilities for the year ended June 30, 1994. During the nine 
        months ended March 31, 1997 the Company recorded a $4.3 million 
        charge for estimated future employee severance costs of $3.4 million 
        and unutilized lease costs of $0.9 million. 
(3)     Operating income includes a $7.0 million charge for future employee 
        severance costs and unutilized lease costs, incurred in connection 
        with the BABSS acquisition, for the nine months ended March 31, 1996. 
        The year ended June 30, 1996 includes a reversal of $3.4 million of 
        this charge due to the Company's ability to utilize and sublease 
        various facilities identified in the original charge. See Note 15 of 
        the Notes to the Company's Consolidated Financial Statements. 
(4)     Income from continuing operations for the year ended June 30, 1994 
        reflects interest expense arising from the Company's subordinated 
        debt which was refinanced as a part of the 1994 Restructuring. See 
        Note 10 of the Notes to the Company's Consolidated Financial 
        Statements. 
(5)     Income from continuing operations for the year ended June 30, 1994 
        includes income taxes based on an effective tax rate substantially 
        less than the effective tax rates used for the years ended June 30, 
        1995 and 1996, and the three and nine months ended March 31, 1996 and 
        1997. The year ended June 30, 1995 includes a $23.1 million net 
        benefit arising from the recognition of future tax benefits of tax 
        loss carryforwards and temporary timing differences. See Note 11 of 
        the Notes to the Company's Consolidated Financial Statements. 
(6)     Repairable parts represent parts that can be repaired and reused and 
        are required in order to meet the requirements of the contracts with 
        the Company's maintenance customers. These parts are principally 
        purchased from equipment manufacturers and other third parties. As 
        these parts are purchased, they are capitalized at cost and amortized 
        using the straight-line method over three to five years, the 
        estimated useful life of these repairable parts. Costs to refurbish 
        these parts are charged to expense as incurred. 
(7)     "EBITDA" represents income from continuing operations before interest 
        expense, interest income, income taxes, depreciation, amortization of 
        repairable parts, amortization of intangibles, amortization of 
        discounts and capitalized expenses related to indebtedness and 
        non-recurring employee severance charges and provisions for 
        unutilized leases. The Company's historical results include 
        amortization of repairable parts which is unique to the industry in 
        which the Company competes. "Adjusted EBITDA" represents EBITDA 
        reduced by amortization of repairable parts. Neither EBITDA nor 
        Adjusted EBITDA is intended to represent cash flow from operations as 
        defined by generally accepted accounting principles and should not be 
        considered as an alternative to net income as an indicator of the 
        Company's operating performance or to cash flows as a measure of 
        liquidity and may not be comparable to similarly titled measures of 
        other companies. Adjusted EBITDA is presented because it is relevant 
        to certain covenants expected to be contained in the agreements 
        relating to the Merger Financing and the Company believes that 
        Adjusted EBITDA is a more consistent indicator of the Company's 
        ability to meet its debt service, capital expenditure and working 
        capital requirements than EBITDA. 
(8)     Adjusted EBITDA margin measures Adjusted EBITDA as a percentage of 
        revenues. 
(9)     Revenue per average number of employees is calculated by dividing 
        revenues for applicable periods by the average number of employees 
        during the respective periods. 

                               16           
<PAGE>
                                 RISK FACTORS 

   In addition to the other information set forth herein, prospective 
investors should carefully consider the following information in evaluating 
the Company and its business before making an investment in the Senior 
Subordinated Notes. 

CAUTIONARY STATEMENT CONCERNING FORWARD-LOOKING STATEMENTS 

   The information herein contains forward-looking statements that involve a 
number of risks and uncertainties. A number of factors could cause actual 
results, performance, achievements of the Company, or industry results to be 
materially different from any future results, performance or achievements 
expressed or implied by such forward-looking statements. These factors 
include, but are not limited to, the competitive environment in the computer 
maintenance and technology support services industry in general and in the 
Company's specific market areas; changes in prevailing interest rates and the 
availability of and terms of financing to fund the anticipated growth of the 
Company's business; inflation; changes in costs of goods and services; 
economic conditions in general and in the Company's specific market areas; 
demographic changes; changes in or failure to comply with federal, state 
and/or local government regulations; liability and other claims asserted 
against the Company; changes in operating strategy or development plans; the 
ability to attract and retain qualified personnel; the significant 
indebtedness of the Company; labor disturbances; changes in the Company's 
acquisition and capital expenditure plans; and other factors referenced 
herein. In addition, such forward-looking statements are necessarily 
dependent upon assumptions, estimates and dates that may be incorrect or 
imprecise and involve known and unknown risks uncertainties and other 
factors. Accordingly, any forward-looking statements included herein do not 
purport to be predictions of future events or circumstances and may not be 
realized. Forward-looking statements can be identified by, among other 
things, the use of forward-looking terminology such as "believes," "expects," 
"may," "will," "should," "seeks," "pro forma" or "anticipates," "intends" or 
the negative of any thereof, or other variations thereon or comparable 
terminology, or by discussions of strategy or intentions. Given these 
uncertainties, prospective investors are cautioned not to place undue 
reliance on such forward-looking statements. The Company disclaims any 
obligations to update any such factors or to publicly announce the results of 
any revisions to any of the forward-looking statements contained herein to 
reflect future events or developments. 

SUBSTANTIAL LEVERAGE; LIQUIDITY; STOCKHOLDER'S DEFICIT 

   In connection with the Merger and the Merger Financing, including the 
application of the proceeds therefrom, the Company will incur a significant 
amount of indebtedness. As of March 31, 1997, after giving pro forma effect 
to the Merger, including the Merger Financing and the application of the 
proceeds thereof, the Company would have had (i) total consolidated 
indebtedness of approximately $653.8 million, (ii) $78.0 million of 
additional borrowings available under the New Credit Facility and (iii) a 
stockholder's deficit of $125.1 million. In addition, subject to the 
restrictions in the New Credit Facility and the Senior Subordinated Note 
Indenture, the Company may incur additional indebtedness from time to time. 

   The level of the Company's indebtedness could have important consequences 
to the Company, including: (i) limiting cash flow available for general 
corporate purposes including acquisitions because a substantial portion of 
the Company's cash flow from operations must be dedicated to debt service; 
(ii) limiting the Company's ability to obtain additional debt financing in 
the future for working capital, repairable parts purchases, capital 
expenditures or acquisitions; (iii) limiting the Company's flexibility in 
reacting to competitive and other changes in the industry and economic 
conditions generally; and (iv) exposing the Company to risks inherent in 
interest rate fluctuations because certain of the Company's borrowings may be 
at variable rates of interest, which could result in higher interest expense 
in the event of increases in interest rates. 

   The Company's ability to make scheduled payments of principal of, to pay 
interest on or to refinance its indebtedness and to satisfy its other debt 
obligations will depend upon its future operating performance, which will be 
affected by general economic, financial, competitive, legislative, 
regulatory, 

                               17           
<PAGE>
business and other factors beyond its control. The Company anticipates that 
its operating cash flow, together with borrowings under the New Credit 
Facility, will be sufficient to meet its anticipated future operating 
expenses, capital expenditures and to service its debt requirements as they 
become due. However, if the Company's future operating cash flows are less 
than currently anticipated it may be forced, in order to meet its debt 
service obligations, to reduce or delay acquisitions, purchases of repairable 
parts or capital expenditures, sell assets or reduce operating expenses, 
including, but not limited to, investment spending such as selling and 
marketing expenses, expenditures on management information systems and 
expenditures on new products. If the Company were unable to meet its debt 
service obligations, it could attempt to restructure or refinance its 
indebtedness or to seek additional equity capital. There can be no assurance 
that the Company will be able to effect any of the foregoing on satisfactory 
terms, if at all. In addition, subject to the restrictions and limitations 
contained in the agreements relating to the Merger Financing, the Company may 
incur significant additional indebtedness to finance future acquisitions, 
which could adversely affect the Company's operating cash flows and its 
ability to service its indebtedness. See "Management's Discussion and 
Analysis of Financial Condition and Results of Operations--Liquidity and 
Capital Resources." 

RESTRICTIONS IMPOSED BY TERMS OF THE COMPANY'S INDEBTEDNESS 

   The Senior Subordinated Note Indenture will restrict, among other things, 
the Company's ability to incur additional indebtedness, incur liens, pay 
dividends or make certain other restricted payments, enter into certain 
transactions with affiliates, impose restrictions on the ability of a 
Restricted Subsidiary to pay dividends or make certain payments to the 
Company, merge or consolidate with any other person or sell, assign, 
transfer, lease, convey or otherwise dispose of all or substantially all of 
the assets of the Company. In addition, the New Credit Facility contains 
other and more restrictive covenants and prohibits the Company from prepaying 
its other indebtedness (including the Senior Subordinated Notes). See 
"Description of New Credit Facility" and "Description of the Senior 
Subordinated Notes--Certain Covenants." The New Credit Facility requires the 
Company to maintain specified financial ratios and satisfy certain other 
financial condition tests. The Company's ability to meet those financial 
ratios and tests can be affected by events beyond its control, and there can 
be no assurance that the Company will meet those tests. A breach of any of 
these covenants could result in a default under the New Credit Facility 
and/or the Senior Subordinated Notes. Upon the occurrence of an event of 
default under the New Credit Facility, the lenders could elect to declare all 
amounts outstanding under the New Credit Facility, to be immediately due and 
payable. If the Company were unable to repay those amounts, the lenders could 
proceed against the collateral granted to them to secure that indebtedness. 
If the lenders under the New Credit Facility accelerate, there can be no 
assurance that the assets of the Company, would be sufficient to repay in 
full such indebtedness and the other indebtedness of the Company, including 
the Senior Subordinated Notes. Substantially all of the Issuer's assets are 
pledged as security under the New Credit Facility. See "Description of New 
Credit Facility." 

SUBORDINATION; ASSET ENCUMBRANCES 

   The Senior Subordinated Notes will be general unsecured obligations of the 
Issuer and will be subordinated in right of payment to all existing and 
future Senior Debt of the Issuer, including all indebtedness under the New 
Credit Facility. As of March 31, 1997, on a pro forma basis after giving 
effect to the Merger, including the Merger Financing and the application of 
the net proceeds thereof, the Company would have had approximately $503.0 
million of Senior Debt, $500.1 million of which would have been secured 
borrowings and approximately $78.0 million of additional revolving borrowings 
available under the New Credit Facility. By reason of such subordination, in 
the event of the insolvency, liquidation, reorganization, dissolution or 
other winding-up of the Issuer or upon a default in payment with respect to, 
or the acceleration of, any Senior Debt, the holders of such Senior Debt and 
any other creditors who are holders of Senior Debt and creditors of 
subsidiaries, if any, must be paid in full before the Holders of the Senior 
Subordinated Notes may be paid. If the Issuer incurs any additional pari 
passu debt, the holders of such debt would be entitled to share ratably with 
the Holders of the Senior Subordinated Notes in any proceeds distributed in 
connection with any insolvency, liquidation, reorganization, dissolution or 
other winding-up of the Issuer. This may have the effect of reducing the 
amount 

                               18           
<PAGE>
of proceeds paid to Holders of the Senior Subordinated Notes. In addition, no 
cash payments may be made with respect to the Senior Subordinated Notes 
during the continuance of a payment default with respect to Senior Debt and, 
under certain circumstances, no payments may be made with respect to the 
principal of (and premium, if any) on the Senior Subordinated Notes for a 
period of up to 179 days if a non-payment default exists with respect to 
Senior Debt. In addition, holders of indebtedness and other liabilities of 
the Issuer's subsidiaries that do not guarantee the Senior Subordinated Notes 
as set forth herein will have claims that are effectively senior to the 
Senior Subordinated Notes. On the date of the Senior Subordinated Note 
Indenture, none of the Company's subsidiaries will guarantee the Senior 
Subordinated Notes. See "Description of the Senior Subordinated Notes." 

HOLDING COMPANY STRUCTURE 

   The Company currently conducts a small percentage of its business through 
subsidiaries. While the Company conducts a majority of its business and 
operations at the Issuer level, in the future the Issuer may be dependent on 
the cash flow of its subsidiaries and distributions thereof from its 
subsidiaries to the Issuer in order to meet its debt service obligations. 
Subject to the provisions of the Senior Subordinated Note Indenture, future 
borrowings by the Company's subsidiaries may contain restrictions or 
prohibitions on the payment of dividends by such subsidiaries to the Company. 
In addition, under applicable state law, subsidiaries of the Issuer may be 
limited in the amount that they are permitted to pay as dividends on their 
capital stock. 

ABSENCE OF PUBLIC MARKET 

   The Senior Subordinated Notes are a new security for which no public 
market exists. The Senior Subordinated Notes will not be listed on a 
securities exchange. There can be no assurance that an active public market 
will develop or be sustained upon completion of the Offering or at what 
prices Holders of the Senior Subordinated Notes would be able to sell such 
securities, if at all. In addition, prevailing interest rate levels, market 
fluctuations and general economic and political conditions may adversely 
affect the liquidity and the market price of the Senior Subordinated Notes, 
regardless of the Company's financial and operating performance. The market 
for "high yield" securities, such as the Senior Subordinated Notes, is 
volatile and unpredictable, which may have an adverse effect on the liquidity 
of, and prices for, such securities. The Company has been advised by the 
Underwriter that it currently intends to make a market in the Senior 
Subordinated Notes after consummation of the Offering as permitted by 
applicable laws and regulations; however, the Underwriter is not obligated to 
do so and may discontinue doing so without notice at any time. Accordingly, 
no assurance can be given that a liquid trading market of the Senior 
Subordinated Notes will develop or be sustained. In addition, because the 
Underwriter may be deemed to be an affiliate of the Company, the Underwriter 
will be required to deliver a current "market-maker" prospectus and otherwise 
to comply with the registration requirements of the Securities Act in 
connection with any secondary market sale of the Senior Subordinated Notes, 
which may affect its ability to continue market-making activities. The 
Underwriter's ability to engage in market-making transactions will therefore 
be subject to the availability of a current "market-maker" prospectus. For so 
long as any of the Senior Subordinated Notes are outstanding and, in the 
reasonable judgment of the Underwriter and its counsel, the Underwriter or 
any of its affiliates is required to deliver a prospectus in connection with 
the sale of the Senior Subordinated Notes, the Company has agreed to make a 
"market-maker" prospectus available to the Underwriter to permit it to engage 
in market-making transactions. 

FRAUDULENT TRANSFER STATUTES 

   Under federal or state fraudulent transfer laws, if a court were to find 
that, at the time the Senior Subordinated Notes were issued, the Issuer (i) 
issued the Senior Subordinated Notes with the intent of hindering, delaying 
or defrauding current or future creditors or (ii)(A) received less than fair 
consideration or reasonably equivalent value for incurring the indebtedness 
represented by the Senior Subordinated Notes and (B)(1) was insolvent or was 
rendered insolvent by reason of the issuance of the Senior Subordinated 
Notes, (2) was engaged, or about to engage, in a business or transaction for 
which its assets 

                               19           
<PAGE>
were unreasonably small or (3) intended to incur, or believed (or should have 
believed) it would incur, debts beyond its ability to pay as such debts 
mature (as all of the foregoing terms are defined in or interpreted under 
such fraudulent transfer statutes), such court could avoid all or a portion 
of the Issuer's obligations to the Holders of the Senior Subordinated Notes, 
subordinate the Issuer's obligations to the Holders of the Senior 
Subordinated Notes to other existing and future indebtedness of the Issuer, 
the effect of which would be to entitle such other creditors to be paid in 
full before any payment could be made on the Senior Subordinated Notes, and 
take other action detrimental to the Holders of the Senior Subordinated 
Notes, including in certain circumstances, invalidating the Senior 
Subordinated Notes. In that event, there would be no assurance that any 
repayment on the Senior Subordinated Notes would ever be recovered by the 
Holders of the Senior Subordinated Notes. 

   The definition of insolvency for purposes of the foregoing considerations 
varies among jurisdictions depending upon the federal or state law that is 
being applied in any such proceeding. However, the Issuer generally would be 
considered insolvent at the time it incurs the indebtedness constituting the 
Senior Subordinated Notes, if (i) the fair market value (or fair saleable 
value) of its assets is less than the amount required to pay its total 
existing debts and liabilities (including the probable liability on 
contingent liabilities) as they become absolute or matured or (ii) it is 
incurring debts beyond its ability to pay as such debts mature. There can be 
no assurance as to what standard a court would apply in order to determine 
whether the Issuer was "insolvent" as of the date the Senior Subordinated 
Notes were issued, or that, regardless of the method of valuation, a court 
would not determine that the Issuer was insolvent on that date. Nor can there 
be any assurance that a court would not determine, regardless of whether the 
Issuer was insolvent on the date the Senior Subordinated Notes were issued, 
that the payments constituted fraudulent transfers on another ground. To the 
extent that proceeds from the sale of the Senior Subordinated Notes are used 
to repay indebtedness under the Company's existing indebtedness, or to fund 
the cash portion of the Merger Consideration, a court may find that the 
Company did not receive fair consideration or reasonably equivalent value for 
the incurrence of the indebtedness represented by the Senior Subordinated 
Notes. 

POSSIBLE INABILITY TO REPURCHASE SENIOR SUBORDINATED NOTES UPON CHANGE OF 
CONTROL 

   In the event of a Change of Control, each Holder of Senior Subordinated 
Notes will have the right to require the Issuer to repurchase all or any part 
of such Holder's Senior Subordinated Notes at the price specified therefor in 
the Senior Subordinated Note Indenture. Under the Senior Subordinated Note 
Indenture, a Change of Control will occur upon the happening of certain 
events including among others: (i) any sale, lease, transfer, conveyance or 
other disposition (other than by way of merger or consolidation) in one or a 
series of related transactions, of all or substantially all of the assets of 
the Issuer and its Subsidiaries taken as a whole to any "person" (as defined 
in Section 13(d) of the Exchange Act) or "group" (as defined in Sections 
13(d)(3) and 14(d)(2) of the Exchange Act) other than the Principals (as 
defined herein) and their Related Parties (as defined herein); (ii) the 
Issuer effects certain consolidations or mergers; (iii) the Issuer 
consummates any transaction or series of related transactions (including, 
without limitation, by way of merger or consolidation) the result of which is 
that any "person" (as defined above) or "group" (as defined above) other than 
the Principals and their Related Parties becomes the "beneficial owner" (as 
defined above) of more than 50% of the voting power of the Voting Stock (as 
defined herein) of the Issuer or any parent holding company of the Issuer or 
(iv) the first day on which a majority of the members of the Board of 
Directors of the Issuer or any parent holding company of the Issuer are not 
Continuing Directors (as defined herein). 

   The New Credit Facility will prohibit the Issuer from purchasing the 
Senior Subordinated Notes (except in certain limited amounts) and will also 
provide that certain change of control events with respect to the Issuer will 
constitute a default thereunder. Any future credit agreements or other 
agreements relating to Senior Debt to which the Issuer becomes a party may 
contain similar restrictions and provisions. In the event a Change of Control 
occurs at a time when the Issuer is prohibited from purchasing the Senior 
Subordinated Notes, the Issuer could seek the consent of its lenders to the 
purchase of the Senior Subordinated Notes or could attempt to refinance the 
borrowings that contain such prohibition. If the Issuer does not obtain such 
consent or repay such borrowings, the Issuer will remain prohibited from 
purchasing the Senior Subordinated Notes by the relevant Senior Debt. In such 
case, the 

                               20           
<PAGE>
Issuer's failure to purchase the tendered Senior Subordinated Notes would 
constitute an event of default under the Senior Subordinated Note Indenture 
which would, in turn, constitute a default under the New Credit Facility and 
could constitute a default under other Senior Debt. In such circumstances, 
the subordination provisions in the Senior Subordinated Note Indenture would 
likely restrict payments to the Holders of the Senior Subordinated Notes. 
Furthermore, no assurance can be given that the Issuer will have sufficient 
resources to satisfy its repurchase obligation with respect to the Senior 
Subordinated Notes following a Change of Control. See "Description of the 
Senior Subordinated Notes." 

CONTROL BY THE DLJMB FUNDS 

   Following the Merger, up to 86.9% of the outstanding shares of Holdings 
Common Stock (or 77.2% on a fully diluted basis) (or, if the DLJMB Funds 
purchase the Direct Shares, 88.4% of the outstanding shares of Holdings 
Common Stock) will be held by the stockholders of Quaker. As of the date 
hereof, all of the outstanding capital stock of Quaker is owned in the 
aggregate by the DLJMB Funds. While the DLJMB Funds expect that the 
Institutional Investors may acquire a portion of the securities of Quaker 
that would otherwise be purchased by the DLJMB Funds in the DLJMB Equity 
Investment, in no event would any such purchases reduce the fully diluted 
ownership by the DLJMB Funds of Holdings Common Stock after the Effective 
Time to below a majority, or limit the rights of the DLJMB Funds as described 
in "Certain Relationships and Related Transactions." 

   It is expected that at the Effective Time, the DLJMB Funds, the 
Institutional Investors and any members of Holdings' management who choose to 
purchase shares of Holdings Common Stock will enter into a stockholders' 
agreement (the "Investors' Agreement") which will contain provisions that, 
among other things, will entitle the DLJMB Funds to appoint a majority of the 
members of the Board of Directors. As a result of its stock ownership and the 
Investors' Agreement, following the Effective Time the DLJMB Funds will 
control Holdings (and, through Holdings, the Issuer,) and have the power to 
elect a majority of the directors of Holdings and the Issuer, appoint new 
management and approve any action requiring the approval of the holders of 
Holdings Common Stock and common stock of the Issuer, including adopting 
certain amendments to the certificate of incorporation of Holdings and the 
Issuer and approving mergers or sales of all or substantially all of the 
assets of Holdings and the Issuer. The directors elected by the DLJMB Funds 
will have the authority to effect decisions affecting the capital structure 
of Holdings and the Issuer, including the issuance of additional capital 
stock, the implementation of stock repurchase programs and the declaration of 
dividends. 

   The general partners of each of the DLJMB Funds and the members of DLJ 
First are affiliates or employees of Donaldson, Lufkin & Jenrette, Inc. 
("DLJ, Inc."). DLJ Capital Funding, which has committed to DLJMB to provide 
the New Credit Facility in connection with the Merger, is also an affiliate 
of DLJ, Inc. Donaldson, Lufkin & Jenrette Securities Corporation ("DLJSC"), 
which is the Underwriter with respect to the Debentures and the Senior 
Subordinated Notes, is also an affiliate of DLJ, Inc. 

LOSS OF CONTRACT-BASED REVENUE; FIXED FEE CONTRACTS 

   Over 85% of the Company's revenues during fiscal 1996 were contract-based. 
As is customary in the computer services industry, the Company experiences 
reductions in its contract-based revenue as customers may eliminate certain 
equipment or services from coverage under the contracts, typically upon 30 
days' notice, or either cancel or elect not to renew their contracts upon 30, 
60 or 90 days' notice. The Company believes the principal reasons for the 
loss of contract-based revenue are the replacement of the equipment being 
serviced with new equipment covered under a manufacturer's warranty, the 
discontinuance of the use of equipment being serviced for a customer due to 
obsolescence or a customer's determination to utilize a competitor's services 
or to move technical support services in-house. While the Company 
historically has been able to offset the reduction of contract-based revenue 
and maintain revenue growth through acquisitions and new contracts, 
notwithstanding the reduction in contract-based revenue, there can be no 
assurance it will continue to do so in the future, and any failure to 
consummate acquisitions, enter into new contracts or add additional services 
and equipment to existing contracts could have a material adverse effect on 
the Company's profitability. 

                               21           
<PAGE>
   Under many of the Company's contracts, the customer pays a fixed fee for 
customized bundled services which are priced by the Company based on its best 
estimates of various factors, including estimated future equipment failure 
rates, cost of spare parts and labor expenses. While the Company believes it 
has historically been able to estimate these factors accurately enough to be 
able to price these fixed-fee contracts on terms favorable to the Company, 
there can be no assurance the Company will be able to continue to do so in 
the future. 

MANAGEMENT AND FUNDING OF GROWTH 

   Any future growth of the Company will require the Company to manage its 
expanding domestic operations and international affiliations and to adapt its 
operational and financial systems to respond to changes in its business 
environment, while maintaining a competitive cost structure. The acquisition 
strategy of the Company and the expansion of the Company's service offerings 
have placed and will continue to place significant demands on the Company and 
its management to improve the Company's operational, financial and management 
information systems, to develop further the management skills of the 
Company's managers and supervisors, and to continue to retain, train, 
motivate and effectively manage the Company's employees. For example, the 
Company's acquisition and integration of BABSS resulted in the loss of 
certain members of its finance and accounting organization which resulted in 
a difficulty in the timely performance of certain internal reconciliations 
and account analyses. In response to these difficulties, the Company has 
taken various personnel and procedural actions, including, among other 
things, increasing the size of, and restructuring, its accounting staff, 
instituting an internal audit function and enhancing its accounting systems, 
policies and procedures. The failure of the Company to manage its prior or 
any future growth effectively could have a material adverse effect on the 
Company. 

   Additionally, the Company's ability to maintain and increase its revenue 
base and to respond to shifts in customer demand and changes in industry 
trends will be partially dependent on its ability to generate sufficient cash 
flow or obtain sufficient capital for the purpose of, among other things, 
financing acquisitions, satisfying customer contractual requirements and 
financing infrastructure growth, including a significant investment in 
repairable parts, which are classified as non-current assets. There can be no 
assurance the Company will be able to generate sufficient cash flow or that 
financing will be available on acceptable terms (or permitted to be incurred 
under the terms of the Merger Financing and any future indebtedness) to fund 
the Company's future growth. 

ACQUISITION GROWTH STRATEGY 

   The Company has historically pursued an aggressive acquisition strategy, 
acquiring certain contracts and assets in 35 transactions from the beginning 
of fiscal 1993 through March 31, 1997. Future acquisitions and/or internal 
revenue growth will be necessary to offset expected declines in 
contract-based revenues. As a result, the Company expects to continue to 
evaluate acquisitions that can provide meaningful benefits by expanding the 
Company's existing and future hardware maintenance and technology support 
capabilities and leveraging its existing and future infrastructure. However, 
there are various risks associated with pursuing an acquisition strategy of 
this nature. The risks include problems inherent in integrating new 
businesses, including potential loss of customers and key personnel and 
potential disruption of operations. There can be no assurance that contracts 
acquired by the Company will generate significant revenues or that customers 
covered by such acquired contracts will not choose to terminate such 
contracts. The rate at which any such contracts are terminated may be higher 
than the rates at which the Company's contracts have historically been 
terminated. There also can be no assurance that suitable acquisition 
candidates will be available, that acquisitions can be completed on 
reasonable terms, that the Company will successfully integrate the operations 
of any acquired entities or that the Company will have access to adequate 
funds to effect any desired acquisitions. Future acquisitions may be limited 
by restrictions in the Company's indebtedness. 

COMPETITION; COMPETITIVE ADVANTAGES OF OEMS 

   Competition among computer support service providers, both original 
equipment manufacturer and independent service organizations, is intense. The 
Company believes approximately 80% of that portion 

                               22           
<PAGE>
of industry hardware maintenance services related to mainframes and 
stand-alone midrange systems is currently serviced by OEM service 
organizations. In addition, the Company believes that OEM service 
organizations provide a smaller, but still significant, portion of the 
computer maintenance services related to distributed systems, workgroups and 
PCs. The remainder of the market is serviced by a small number of larger, 
independent companies, such as the Company, offering a broader range of 
service capabilities, as well as numerous small companies focusing on 
narrower areas of expertise or serving limited geographic areas. 

   In many instances, OEM service organizations have greater resources than 
the Company, and, because of their access to the OEM's engineering data, may 
be able to respond more quickly to servicing equipment that incorporates new 
or emerging technologies. Moreover, some OEMs, especially in the mainframe 
environment, do not make available to end-users or independent service 
organizations the technical information, repairable parts, diagnostics, 
engineering changes and other support items required to service their 
products, and design and sell their products in a manner so as to make it 
virtually impossible for a third party to perform maintenance services 
without potentially infringing upon certain proprietary rights of the OEM. In 
addition OEMs are sometimes able to develop proprietary remote diagnostic or 
monitoring systems which the Company may not be able to offer. Therefore, OEM 
service organizations sometimes have a cost and timing advantage over the 
Company because the Company must first develop or acquire from another party 
the required support items before the Company can provide services for that 
equipment. An OEM's cost advantage, the unavailability of required support 
items or various proprietary rights of the OEM may preclude the Company from 
servicing certain products. Furthermore, OEMs usually provide warranty 
coverage for new equipment for specified periods, during which it is not 
economically feasible for the Company to compete for the provision of 
maintenance services. To the extent OEMs choose, for marketing reasons or 
otherwise, to expand their warranty periods or terms, the Company's business 
may be adversely affected. 

   In June 1994, International Business Machines Corporation ("IBM") filed in 
the United States District Court for the Southern District of New York (the 
"Court") a motion to terminate a 1956 consent decree (the "IBM Consent 
Decree") that, among other things, requires IBM to provide repairable parts, 
documentation and other support items for IBM electronic data processing 
systems to third parties on reasonable terms and places other restrictions on 
IBM's conduct. On January 18, 1996, the Court entered an order approving a 
modification of the IBM Consent Decree that, among other things, terminated 
the IBM Consent Decree except insofar as it applies to the System 360/370/390 
(mainframes) and AS/400 (midrange) families of IBM products. In July 1996, 
IBM and the U.S. Department of Justice ("DOJ") reached an agreement in 
tentative settlement of the remainder of IBM's motion and jointly moved to 
terminate on a phased basis, the remaining provisions of the IBM Consent 
Decree (the "Joint Motions"). On May 1, 1997 the Court granted the Joint 
Motion. The order granting the Joint Motion is subject to appeal. 
Consequently, certain of the remaining provisions of the IBM Consent Decree 
(primarily relating to sales and marketing restrictions on IBM) terminate 
either immediately upon, or within six months of, entry of the Court order; 
all of the other remaining provisions (including those requiring IBM to 
provide parts and other support items to third parties) terminate on July 2, 
2000 with respect to AS/400 systems and on July 2, 2001 with respect to 
System 360/370/390 mainframes. The impact, if any, upon the Company of the 
termination of such sales and marketing restrictions is impossible to predict 
because it depends upon what changes, if any, IBM will make in its sales and 
marketing policies and practices. As a result of the termination of the IBM 
Consent Decree, the Company's ability to service midrange and mainframe 
products may be adversely affected. Furthermore, as the Company's business is 
highly dependent upon its ability to service a wide variety of equipment in a 
multivendor environment, the inability to compete effectively for the service 
of IBM mainframes and midrange products could cause the loss of a substantial 
portion of the Company's customer base to IBM or an IBM affiliate, which 
would have a material adverse effect on the Company's business. 

INVENTORY AND REPAIRABLE PARTS MANAGEMENT 

   In order to service its customers, the Company is required to maintain a 
high level of inventory and repairable parts for extended periods of time. 
Any decrease in the demand for the Company's maintenance services could 
result in a substantial portion of the Company's inventory and repairable 
parts 

                               23           
<PAGE>
becoming excess, obsolete or otherwise unusable. In addition, rapid changes 
in technology could render significant portions of the Company's inventory 
and repairable parts obsolete, thereby giving rise to write-offs and a 
reduction in profitability. The inability of the Company to manage its 
inventory and repairable parts or the need to write them off in the future 
could have a material adverse effect on the Company's business, financial 
results and results of operations. 

   Inventory and repairable parts purchases are made from OEMs and other 
vendors. The Company typically has more than a single source of supply for 
each part and component, but from time to time it will have only a single 
supplier for a particular part. In some cases, the Company's OEM customer may 
be the only source of supply for a repair part or component. Should a 
supplier be unwilling or unable to supply any part or component in a timely 
manner, the Company's business could be adversely affected. In addition, the 
Company is dependent upon IBM for obtaining certain parts that are critical 
to the maintenance of certain IBM mainframe and midrange systems that IBM is 
currently required to make available to third parties pursuant to the IBM 
Consent Decree. There can no assurance that IBM will continue to make parts 
available for AS/400 Systems after July 2, 2000 and for System 360/370/390 
mainframes after July 2, 2001. Even if such parts or components are 
available, a shortage of supply could result in an increase in procurement 
costs which, if not passed on to the customer, may adversely affect the 
Company's profitability. 

COPYRIGHT ISSUES 

   In connection with the Company's performance of most hardware maintenance, 
the computer system which is being serviced must be turned on for the purpose 
of service or repair. When the computer is turned on, the resident operating 
system software and, in some cases diagnostic software, is transferred from a 
peripheral storage device or a hard disk drive into the computer's random 
access memory. Within the past several years, several OEMs have been involved 
in litigation with independent service organizations, including the Company, 
in which they have claimed such transfer constitutes the making of an 
unauthorized "copy" of such software by the independent service organization 
which infringes on the software copyrights held by the OEMs. The Company is 
aware of three cases in this area which have been decided in favor of the 
OEM. Although the Company was not a party in any of these cases, three 
similar claims have been asserted against the Company, each of which has been 
resolved. Litigation of this nature can be time consuming and expensive, and 
there can be no assurance the Company will not be a party to similar 
litigation in the future, or that such litigation would be resolved on terms 
that do not have a material adverse effect on the Company. 

DEPENDENCE ON COMPUTER INDUSTRY TRENDS; RISK OF TECHNOLOGICAL CHANGE 

   The Company's future success is dependent upon the continuation of a 
number of trends in the computer industry, including the migration by 
information technology end-users to multivendor and multisystem computing 
environments, the overall increase in the sophistication and interdependency 
of computing technology, and a focus by information technology managers on 
cost-efficient management. The Company believes these trends have resulted in 
a movement by both end-users and OEMs towards outsourcing and an increased 
demand for support service providers that have the ability to provide a broad 
range of multivendor support services. There can be no assurance these trends 
will continue into the future. 

   Additionally, rapid technological change and compressed product life 
cycles are prevalent in the computer industry, which may lead to the 
development of improved or lower cost technologies, higher quality hardware 
with significantly reduced failure rates and maintenance needs, or customer 
decisions to replace rather than continue to maintain aging hardware, and 
which could result in a reduced need for the Company's services in the 
future. Moreover, such rapid technological changes could adversely affect the 
Company's ability to predict equipment failure rates, and, therefore, to 
establish prices that provide adequate profitability. Similarly, new computer 
systems could be built based upon proprietary, as opposed to open, systems 
that could not be serviced by the Company. 

                               24           
<PAGE>
DEPENDENCE ON KEY PERSONNEL 

   The Company's continued success depends, to a large extent, upon the 
efforts and abilities of key managerial employees, particularly the Company's 
executive officers. See "Management." Competition for qualified management 
personnel in the industry is intense. There are not currently any employment 
contracts which would ensure the continued employment of any executive 
officer following the Merger. The loss of the services of certain of these 
key employees or the failure to retain qualified employees when needed could 
have a material adverse effect on the Company's business. The Company does 
not currently maintain key man insurance. 

POTENTIAL ENVIRONMENTAL LIABILITIES 

   The Company or certain businesses as to which it is alleged that the 
Company is a successor have been identified as potentially responsible 
parties in respect of three waste disposal sites that have been identified by 
the United States Environmental Protection Agency as Superfund Sites. In 
addition, the Company received a notice several years ago that it may be a 
potentially responsible party with respect to a fourth, related site, but has 
not received any other communication with respect to that site. Complete 
information as to the scope of required clean-up at these sites is not yet 
available and, therefore, management's evaluation may be affected as further 
information becomes available. However, in light of information currently 
available to management, including information regarding assessments of the 
sites to date and the nature of involvement of the Company's predecessor at 
the sites, it is management's opinion that the Company currently has 
sufficient reserves for its share, if any, of the cost of clean-up of these 
sites and to the extent current reserves prove inadequate, any payments in 
excess of the reserved amounts will not be material to the consolidated 
financial position, results of operations or liquidity of the Company. See 
"Business--Legal Proceedings" and Note 16 of the Notes to the Company's 
Consolidated Financial Statements. 

                               25           
<PAGE>
                       THE MERGER AND MERGER FINANCING 

THE MERGER FINANCING 

   In order to fund the payment of the cash portion of the Merger 
Consideration, the Option Cash Proceeds and the Warrant Cash Proceeds, to 
refinance outstanding indebtedness of the Company, and pay expenses incurred 
in connection with the Merger, the Issuer is issuing the Senior Subordinated 
Notes and will enter into a syndicated senior secured loan facility providing 
for term loan borrowings in the aggregate principal amount of approximately 
$470 million and revolving loan borrowings of $105 million. At the Effective 
Time, the Company is expected to borrow all term loans available thereunder 
and approximately $8.3 million of revolving loans. The remaining revolving 
loans will, subject to a borrowing base, be available to fund the working 
capital requirements of the Company. The proceeds of such financings will, in 
part, be distributed to Holdings in the form of a dividend and, in part, lent 
to Holdings pursuant to an intercompany note. On May 4, 1997, DLJMB Inc., an 
affiliate of DLJMB, received an executed commitment letter from DLJ Capital 
Funding to provide the New Credit Facility, which will be syndicated by DLJ 
Capital Funding. Additionally, on May 4, 1997, DLJMB Inc. received a letter 
from DLJSC with respect to the underwriting, purchase or private placement of 
the Senior Subordinated Notes in which DLJSC indicated that it was highly 
confident of its ability to sell the Senior Subordinated Notes in the public 
market. Each of the commitments is subject to customary conditions, including 
the negotiation, execution and delivery of definitive documentation with 
respect to such commitment. See "Description of the New Credit Facility" and 
"Certain Relationships and Related Transactions." 

   Quaker is expected to raise an additional $85 million through the 
concurrent issuance of the Debentures, which may be sold together with the 
Public Warrants to purchase Quaker Common Stock in the public markets (or 
alternatively, through the issuance of preferred stock to the DLJMB Funds and 
the Institutional Investors). At the Effective Time, Holdings will succeed to 
the obligations of Quaker with respect to the Debentures and any Public 
Warrants issued together with the Debentures, and the Public Warrants will, 
by their terms, become exercisable for an equal number of shares of Holdings 
Common Stock. The DLJMB Funds and the Institutional Investors also expect to 
purchase 9,782,508 shares of Quaker Common Stock and may acquire the DLJMB 
Warrants to purchase shares of Holdings Common Stock at an exercise price not 
less than $0.01 per share immediately prior to the Effective Time for 
approximately $225 million. In lieu of acquiring the DLJMB Warrants, the 
DLJMB Funds and the Institutional Investors may acquire directly those shares 
of Common Stock (up to 1,417,180 shares) for which such DLJMB Warrants would 
have been exercisable at a price that would be equivalent to the exercise 
price of the DLJMB Warrants (the "Direct Shares"). The number of DLJMB 
Warrants issued or Direct Shares purchased will be reduced by the number of 
Public Warrants issued (if any). At the Effective Time, the proceeds of such 
purchase will become an asset of Holdings, each share of Quaker Common Stock, 
including the Direct Shares, if any, will become a share of Holdings Common 
Stock and each warrant to acquire Quaker Common Stock will by its terms 
become exercisable for an equal number of shares of Holdings Common Stock. 

THE MERGER AGREEMENT 

   The Merger Agreement provides, among other things, for the merger of 
Quaker with and into Holdings, with Holdings continuing as the surviving 
corporation. Pursuant to the Merger Agreement, at the Effective Time, each 
share of Holdings Common Stock held by Holdings as treasury stock or owned by 
Quaker immediately prior to the Effective Time will be cancelled, and no 
payment will be made with respect thereto; each share of Quaker Common Stock 
outstanding immediately prior to the Effective Time will be converted into 
and become one share of common stock of the surviving corporation with the 
same rights, powers and privileges as the shares so converted; each share of 
preferred stock, par value $0.01 per share, of Quaker ("Quaker Preferred 
Stock"), if any, outstanding immediately prior to the Effective Time will be 
converted into and become one share of preferred stock of the surviving 
corporation with the same rights, powers and privileges as the shares of 
preferred stock so converted; each outstanding warrant to purchase shares of 
Quaker Common Stock (each, a "Quaker Warrant") will, pursuant to its terms, 
become exercisable for an equal number of shares of Holdings Common Stock on 
the same terms and conditions as the Quaker Warrant; and each share of 
Holdings Common Stock outstanding immediately prior to the Effective Time 
will, except as otherwise provided with respect to shares as to which 
appraisal rights have been exercised, be converted into the following (the 
"Merger 

                               26           
<PAGE>
Consideration"): for each such share with respect to which an election to 
retain Holdings Common Stock has been effectively made, revoked or lost 
("Stock Electing Shares"), the right to retain one share of Holdings Common 
Stock, and for each such share (other than Stock Electing Shares), the right 
to receive in cash from Quaker an amount equal to $23.00 (the "Cash Merger 
Consideration"). The Merger contemplates that approximately 94.7% of the 
presently issued and outstanding shares of Holdings Common Stock will be 
converted, at the election of the holder, into cash, as described above, and 
that approximately 5.3% (or 1,474,345 as of April 21, 1997) of such shares 
will be retained by existing stockholders. Because 5.3% of the shares 
outstanding after the Merger must be retained by existing stockholders of 
Holdings, the right to receive $23.00 per share or retain shares of Holdings 
Common Stock is subject to proration. The shares which are to be retained 
will represent approximately 13.1% of the shares of Holdings Common Stock (or 
11.6% on a fully diluted basis) expected to be issued and outstanding 
immediately after the Merger. If the Merger is approved, 9,782,609 shares of 
Quaker Common Stock will be converted into Holdings Common Stock that will 
represent approximately 86.9% of Holdings Common Stock (or 77.2% on a fully 
diluted basis) (or, if the DLJMB Funds purchase the Direct Shares, 88.4% of 
the outstanding Holdings Common Stock) after the Merger. The DLJMB Funds 
expect that the Institutional Investors may acquire a portion of the 
securities of Quaker that would otherwise be purchased by the DLJMB Funds in 
the DLJMB Equity Investment. In no event would any such purchases reduce the 
fully diluted ownership by the DLJMB Funds of Holdings Common Stock after the 
Merger to below a majority, or limit the rights of the DLJMB Funds under the 
Investors Agreement. 

   The DLJMB Warrants, issued by Quaker, will be exercisable for a maximum of 
1,417,180 shares of Quaker Common Stock at an exercise price of not less than 
$.01 per share; however, the number of DLJMB Warrants (or if issued the 
Direct Shares) will be decreased by the number, if any, of Public Warrants 
that are issued together with the Debentures. All such Quaker Warrants will, 
by their terms, become exercisable for an equal number of shares of Holdings 
Common Stock on identical terms following the Effective Time. As a result, 
following the Effective Time, the DLJMB Warrants and Public Warrants will 
permit the holders thereof to purchase up to an additional 1,417,180 shares 
of Holdings Common Stock which would represent, when exercised, approximately 
11.2% of the Holdings Common Stock (on a fully diluted basis) after the 
Merger. 

   At the Effective Time, each outstanding option to acquire shares of 
Holdings Common Stock granted to employees and directors, whether vested or 
not (the "Options"), will be cancelled and, in lieu thereof, as soon as 
reasonably practicable as of or after the Effective Time, the holders of such 
Options will receive, with respect to each Option, a cash payment in an 
amount equal to the product of (x) the excess, if any, of $23.00 over the 
exercise price of such Option multiplied by (y) the number of shares of 
Holdings Common Stock subject to such Option (the "Option Cash Proceeds"). 
Alternatively, a portion of such options may be converted into options to 
purchase Holdings Common Stock after the Effective Time. 

   Holdings will use its reasonable best efforts to cause holders of all 
outstanding warrants to purchase Holdings Common Stock (the "Existing 
Warrants") to surrender such Existing Warrants to Holdings prior to the 
Effective Time in exchange for a cash payment immediately after the Effective 
Time of an amount equal to the (x) excess, if any, of $23.00 over the 
exercise price of such Existing Warrant, multiplied by (y) the number of 
shares of Holdings Common Stock subject to such Existing Warrant (the 
"Warrant Cash Proceeds"), and upon such other terms and conditions 
satisfactory to Quaker. 

   Holdings will submit the Merger Agreement to its stockholders for approval 
and adoption at a special meeting of stockholders of Holdings, which is 
expected to be held between August 5, 1997 and August 7, 1997 (the "Special 
Meeting"). Approval of the Merger Agreement requires an affirmative vote of 
the outstanding shares of Holdings Common Stock. J.H. Whitney & Co. and 
certain partnerships associated with Welsh, Carson, Anderson & Stowe have 
entered into a Voting Agreement and Irrevocable Proxy, dated as of May 4, 
1997, pursuant to which they have agreed upon the terms set forth therein to 
vote shares constituting approximately 30% of the outstanding Holdings Common 
Stock in favor of approval and adoption of the Merger Agreement. 

   The obligations of Quaker and Holdings to effect the Merger are further 
subject to, certain customary conditions, including approval of the Merger 
Agreement by the stockholders of Holdings. 

                               27           
<PAGE>
   The Merger Agreement contains customary representations, warranties and 
covenants of Holdings and Quaker, and may be terminated at any time prior to 
the Effective Time (notwithstanding any approval of the Merger Agreement by 
the stockholders of Holdings) under certain circumstances, including by 
either Holdings or Quaker, if the Merger has not been consummated by the 
later of (x) the earlier of September 15, 1997 and ten business days after 
the Special Meeting, and (y) August 15, 1997, provided that the party seeking 
to exercise such right is not then in breach in any material respect of any 
of its obligations under the Merger Agreement. 

                               28           
<PAGE>
                               USE OF PROCEEDS 

   The proceeds from the sale of the Senior Subordinated Notes, after 
deducting expenses of the Offering, including discounts to the Underwriter, 
are estimated to be approximately $   million. The proceeds from the 
Offering, together with the borrowings under the New Credit Facility, the 
DLJMB Equity Investment, and the issuance of Debentures will be used to 
finance the conversion into cash of approximately 94.7% of the shares of 
Holdings Common Stock currently outstanding, to refinance the outstanding 
indebtedness of the Company under the existing bank credit facility 
(approximately $239.9 million outstanding at an interest rate of 6.44% as of 
March 31, 1997 and which matures April 26, 2001), fund payments of the Option 
Cash Proceeds and the Warrant Cash Proceeds, and finance the expenses and 
fees incurred in connection with the Merger. See "The Merger and Merger 
Financing." Approximately $299 million of the proceeds to the Issuer from the 
initial borrowings under the New Credit Facility and the Senior Subordinated 
Notes will be dividended or loaned to Holdings to fund a portion of the Cash 
Merger Consideration and fees and expenses of Holdings in connection 
therewith. 

   The following table sets forth the estimated cash sources and uses of 
funds as if the Merger and Merger Financing, including the application of the 
net proceeds therefrom, occurred and were completed at the Effective Time. 

<TABLE>
<CAPTION>
                                                    (IN MILLIONS) 
<S>                                                <C>
TOTAL SOURCES: 
New Credit Facility: 
 Revolving credit facility.........................    $  8.3 
 Term loans........................................     470.0 
Senior Subordinated Notes..........................     150.0 
Debentures and Public Warrants.....................      85.0 
Common stock and warrants purchased by DLJMB 
 Funds.............................................     225.0 
                                                   ------------- 
  Total cash sources...............................    $938.3 
                                                   ============= 
TOTAL USES: 
Cash Merger Consideration .........................    $605.9 
Option Cash Proceeds and Warrant Cash Proceeds  ...      58.4 
Repayment of existing revolving credit facility  ..     221.2 
Estimated transaction fees and expenses............      52.8 
                                                   ------------- 
  Total cash uses..................................    $938.3 
                                                   ============= 
</TABLE>

                               29           
<PAGE>
                                CAPITALIZATION 

   The following table sets forth the historical consolidated capitalization 
of the Company as of March 31, 1997, and on a pro forma basis to give effect 
to the Merger, including the Merger Financing and the application of the 
proceeds thereof, as if they had occurred on March 31, 1997. See "Use of 
Proceeds." The information set forth below should be read in conjunction with 
the Company's Unaudited Condensed Consolidated Pro Forma Financial Data, the 
Company's Consolidated Financial Statements and the related notes thereto and 
"Management's Discussion and Analysis of Financial Condition and Results of 
Operations" contained elsewhere in this Prospectus. 

<TABLE>
<CAPTION>
                                           AS OF MARCH 31, 1997 
                                         ------------------------ 
                                          HISTORICAL   PRO FORMA 
                                         ------------ ----------- 
                                              (IN THOUSANDS) 
<S>                                      <C>          <C>
Cash and cash equivalents................   $ 12,886    $  12,886 
                                         ============ =========== 
Total debt (including current portion): 
 New Credit Facility: 
  Revolving credit facility (1)..........   $     --    $  26,950 
  Term loan facility ....................         --      470,000 
 Existing revolving credit facility (1) .    239,850           -- 
 Senior Subordinated Notes offered 
  hereby.................................         --      150,000 
 Notes payable and other debt............      5,398        5,398 
 Capitalized lease obligations...........      1,423        1,423 
                                         ------------ ----------- 
   Total debt............................    246,671      653,771 
 Shareholder's equity (deficit)(2) ......    201,095     (125,066) 
                                         ------------ ----------- 
   Total capitalization..................   $447,766    $ 528,705 
                                         ============ =========== 
</TABLE>

- ------------ 
(1)    It is assumed that, at the Effective Time, actual borrowings under the 
       existing revolving credit facility will be approximately $221.2 
       million. Any variation in the actual borrowings outstanding under the 
       existing revolving credit facility at the Effective Time will result in 
       a corresponding change in borrowings under the New Credit Facility. 
(2)    For a description of the pro forma adjustments, see Note 6 to the Notes 
       to Unaudited Condensed Consolidated Pro Forma Balance Sheet Data. 

                               30           
<PAGE>
          UNAUDITED CONDENSED CONSOLIDATED PRO FORMA FINANCIAL DATA 

   The following unaudited condensed consolidated pro forma financial data 
(the "Pro Forma Financial Data") of the Company are based on historical 
consolidated financial statements of the Company as adjusted to give effect 
to the Company's acquisition of BABSS on October 20, 1995 and the Merger, 
including the Merger Financing and the application of the proceeds thereof. 
The unaudited condensed consolidated pro forma statement of operations data 
for the year ended June 30, 1996 gives effect to the BABSS acquisition and 
the Merger, including the Merger Financing and the application of the 
proceeds thereof, as if they had occurred as of July 1, 1995. The unaudited 
condensed consolidated pro forma statements of operations data for the 
nine-month and three-month periods ended March 31, 1997 give effect to the 
Merger, including the Merger Financing and the application of the proceeds 
thereof, as if it had occurred as of July 1, 1996. The pro forma balance 
sheet gives effect to the Merger, including the Merger Financing and the 
application of the proceeds thereof, as if they had occurred as of March 31, 
1997. The pro forma adjustments are based upon available information and upon 
certain assumptions that management believes are reasonable under the 
circumstances. The Pro Forma Financial Data and accompanying notes should be 
read in conjunction with the historical consolidated financial statements of 
the Company, including the notes thereto, and other financial information 
pertaining to the Company. The Pro Forma Financial Data do not purport to 
represent what the Company's actual results of operations or actual financial 
position would have been if the Merger, including the Merger Financing and 
the application of the proceeds thereof, and BABSS acquisition in fact 
occurred on such dates or to project the Company's results of operations or 
financial position for any future period or date. The Pro Forma Financial 
Data do not give effect to any transactions other than the BABSS acquisition 
and the Merger, including the Merger Financing and the application of the 
proceeds thereof, discussed in the notes to the Pro Forma Financial Data 
included elsewhere herein. 

   As a result of the proposed Merger, Holdings, the Company and Quaker will 
incur various costs currently estimated to range between $95 million and $105 
million (pretax) in connection with consummating the transaction. These costs 
consist primarily of professional fees, registration costs, compensation 
costs and other expenses. While the exact timing, nature and amount of these 
costs are subject to change the Company anticipates that a one-time pretax 
charge of approximately $76 million ($69 million after tax) will be recorded 
in the quarter in which the Merger is consummated. As a result of the 
foregoing, the Company expects to record a significant net loss in the 
quarter in which the Merger is recorded. Because this loss will result 
directly from the one-time charge incurred in connection with the Merger, and 
this charge will be funded entirely through the proceeds of the Merger 
Financing, the Company does not expect this loss to materially impact its 
liquidity, ongoing operations or market position. For a discussion of the 
consequences of the incurrence of indebtedness in connection with the Merger 
Financing, see "Management's Discussion and Analysis of Financial Condition 
and Results of Operations--Liquidity and Capital Resources." 

   The pro forma adjustments were applied to the respective historical 
consolidated financial statements of the Company to reflect and account for 
the Merger as a recapitalization; accordingly, the historical basis of the 
Company's assets and liabilities has not been impacted thereby. 

                               31           
<PAGE>
   UNAUDITED CONDENSED CONSOLIDATED PRO FORMA STATEMENT OF OPERATIONS DATA 

<TABLE>
<CAPTION>
                                                     YEAR ENDED JUNE 30, 1996 
                                       -------------------------------------------------- 
                                           HISTORICAL RESULTS        BABSS ACQUISITION 
                                       ------------------------ ------------------------- 
                                         THE COMPANY    BABSS     ADJUSTMENTS   PRO FORMA 
                                       ------------- ---------- ------------- ----------- 
                                                  (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                    <C>           <C>        <C>           <C>
Revenues...............................   $540,191     $157,485          --     $697,676 
Cost of revenues.......................    402,316      127,049    $ (9,549)(1)  517,244 
                                                                     (1,250)(2) 
                                                                         83 (3) 
                                                                     (1,405)(4) 
                                       ------------- ---------- ------------- ----------- 
Gross profit...........................    137,875       30,436      12,121      180,432 
Operating Expenses: 
 Selling, general, and administrative 
  expenses.............................     69,237       27,152      (1,701)(1)   92,211 
                                                                       (500)(2) 
                                                                         83 (3) 
                                                                       (997)(4) 
                                                                     (1,063)(5) 
 Amortization and write off of 
  intangibles..........................     15,673          625        (625)(6)   19,534 
                                                                      3,861 (7) 
 Employee severance and unutilized 
  lease cost...........................      3,592                   (3,592)(8) 
                                       ------------- ---------- ------------- ----------- 
Operating income.......................     49,373        2,659      16,655       68,687 
Interest expense.......................    (14,953)        (539)        539 (9)  (20,570) 
                                                                     (5,617)(10) 
Interest income........................        239           52                      291 
                                       ------------- ---------- ------------- ----------- 
Income from continuing operations 
 before income taxes, and 
 extraordinary item....................     34,659        2,172      11,577       48,408 
(Provision) benefit for income taxes ..    (13,870)         250      (5,743)(11) (19,363) 
                                       ------------- ---------- ------------- ----------- 
Income from continuing operations 
 before extraordinary item.............     20,789        2,422       5,834       29,045 
Extraordinary item--early retirement 
 of debt...............................     (1,927)                               (1,927) 
                                       ------------- ---------- ------------- ----------- 
Net income ............................   $ 18,862     $  2,422    $  5,834     $ 27,118 
                                       ============= ========== ============= =========== 
OTHER DATA: 
 EBITDA (15)...........................   $114,816     $ 16,524                 $147,805 
 Amortization of repairable parts  ....     37,869       10,598                   48,467 
                                       ------------- ----------               ----------- 
 Adjusted EBITDA (15)..................     76,947        5,926                   99,338 
 Adjusted EBITDA margin (16)...........       14.2%         3.8%                    14.2% 
 Depreciation and amortization of 
  intangibles..........................   $ 23,982     $  3,267                 $ 30,651 
 Repairable parts purchases ...........     63,514       10,773                   74,287 
 Capital expenditures .................      7,278        3,965                   11,243 
 Cash interest expense.................     14,743          539                   20,360 
</TABLE>

<PAGE>


                    (RESTUBBED TABLE CONTINUED FROM ABOVE) 

<TABLE>
<CAPTION>
                                                 THE MERGER 
                                       ---------------------------- 
                                                        PRO FORMA, 
                                        ADJUSTMENTS    AS ADJUSTED 
                                       -------------- ------------- 

<S>                                    <C>            <C>
Revenues...............................                  $697,676 
Cost of revenues.......................                   517,244 

                                                      ------------- 
Gross profit...........................                   180,432 
Operating Expenses: 
 Selling, general, and administrative 
  expenses.............................                    92,211 

 Amortization and write off of 
  intangibles..........................                    19,534 

 Employee severance and unutilized 
  lease cost........................... 
                                                      ------------- 
Operating income.......................                    68,687 
Interest expense.......................     (59,878)(12)  (60,808) 
                                             19,640 (13) 
Interest income........................       4,562 (14)    4,853 
                                       -------------- ------------- 
Income from continuing operations 
 before income taxes, and 
 extraordinary item....................     (35,676)       12,732 
(Provision) benefit for income taxes ..      14,270 (11)   (5,093) 
                                       -------------- ------------- 
Income from continuing operations 
 before extraordinary item.............     (21,406)        7,639 
Extraordinary item--early retirement 
 of debt...............................                    (1,927) 
                                       -------------- ------------- 
Net income ............................    $(21,406)     $  5,712 
                                       ============== ============= 
OTHER DATA: 
 EBITDA (15)...........................                  $147,805 
 Amortization of repairable parts  ....                    48,467 
                                                      ------------- 
 Adjusted EBITDA (15)..................                    99,338 
 Adjusted EBITDA margin (16)...........                      14.2% 
 Depreciation and amortization of 
  intangibles..........................                  $ 30,651 
 Repairable parts purchases ...........                    74,287 
 Capital expenditures .................                    11,243 
 Cash interest expense.................                    58,094 
</TABLE>

                               32           
<PAGE>
   UNAUDITED CONDENSED CONSOLIDATED PRO FORMA STATEMENT OF OPERATIONS DATA 

<TABLE>
<CAPTION>
                                                     NINE MONTHS ENDED MARCH 31, 1997 
                                                  -------------------------------------- 
                                                   HISTORICAL   ADJUSTMENTS   PRO FORMA 
                                                  ------------ ------------- ----------- 
                                                       (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                               <C>          <C>           <C>
Revenues..........................................   $572,749                  $572,749 
Cost of revenues .................................    427,969                   427,969 
                                                  ------------               ----------- 
Gross profit......................................    144,780                   144,780 
Operating Expenses: 
 Selling, general, and administrative expenses ...     78,578                    78,578 
 Amortization and write off of intangibles .......     16,861                    16,861 
 Employee severance and unutilized lease cost ....      4,300                     4,300 
                                                  ------------               ----------- 
Operating income..................................     45,041                    45,041 

Interest expense..................................    (11,097)     (44,908)(12) (45,313)
                                                                    10,692 (13)
Interest income...................................        393        3,422 (14)   3,815 
                                                  ------------ ------------- ----------- 
Income before income taxes........................     34,337      (30,794)       3,543 
(Provision) benefit for income taxes..............    (14,421)      12,933 (11)  (1,488) 
                                                  ------------ ------------- ----------- 
Net income .......................................   $ 19,916     $(17,861)    $  2,055 
                                                  ============ ============= =========== 

OTHER DATA: 
 EBITDA (15)......................................   $121,680                  $121,680 
 Amortization of repairable parts.................     45,642                    45,642 
                                                  ------------               ----------- 
 Adjusted EBITDA (15).............................     76,038                    76,038 
 Adjusted EBITDA margin (16)......................       13.3%                     13.3% 
 Depreciation and amortization of intangibles ....   $ 26,697                  $ 26,697 
 Repairable parts purchases.......................     64,803                    64,803 
 Capital expenditures.............................      6,093                     6,093 
 Cash interest expense............................     10,578                    42,916 
 Ratio of Adjusted EBITDA to cash interest 
  expense.........................................       7.19x                     1.77x 
</TABLE>

                               33           
<PAGE>
   UNAUDITED CONDENSED CONSOLIDATED PRO FORMA STATEMENT OF OPERATIONS DATA 

<TABLE>
<CAPTION>
                                                      THREE MONTHS ENDED MARCH 31, 1997 
                                                  --------------------------------------- 
                                                   HISTORICAL   ADJUSTMENTS    PRO FORMA 
                                                  ------------ -------------- ----------- 
                                                       (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                               <C>          <C>            <C>
Revenues..........................................   $205,070                   $205,070 
Cost of revenues .................................    150,372                    150,372 
                                                  ------------                ----------- 
Gross profit......................................     54,698                     54,698 
Operating Expenses: 
 Selling, general, and administrative expenses ...     28,228                     28,228 
 Amortization and write off of intangibles .......      6,390                      6,390 
                                                  ------------                ----------- 
Operating income..................................     20,080                     20,080 
Interest expense..................................     (4,005)      (14,970)(12) (15,130) 
                                                                      3,845 (13) 
Interest income...................................        316         1,141 (14)   1,457 
                                                  ------------ -------------- ----------- 

Income before income taxes........................     16,391        (9,984)       6,407 
(Provision) benefit for income taxes..............     (6,884)        4,193 (11)  (2,691) 
                                                  ------------ -------------- ----------- 

Net income .......................................   $  9,507      $ (5,791)    $  3,716 
                                                  ============ ============== =========== 

OTHER DATA: 
 EBITDA (15)......................................   $ 46,419                   $ 46,419 
 Amortization of repairable parts.................     16,356                     16,356 
                                                  ------------                ----------- 
 Adjusted EBITDA (15).............................     30,063                     30,063 
 Adjusted EBITDA margin (16)......................       14.7%                      14.7% 
 Depreciation and amortization of intangibles ....   $  9,983                   $  9,983 
 Repairable parts purchases.......................     28,815                     28,815 
 Capital expenditures.............................      2,261                      2,261 
 Cash interest expense............................      3,642                     14,141 
 Ratio of Adjusted EBITDA to cash interest 
  expense.........................................       8.25x                      2.13x 
</TABLE>

                               34           
<PAGE>
                         NOTES TO UNAUDITED CONDENSED 
           CONSOLIDATED PRO FORMA STATEMENTS OF OPERATIONS DATA 
(1)     To reflect employee-related cost savings associated with the 
        redundancies created by the combination of the Company and BABSS. 
        Components of savings include, but are not limited to, salaries, 
        fringe benefits (except for those separately accounted for in Note 4 
        to the Pro Forma Combined Financial Data), travel and other. 
        Personnel reductions, totaling 405 employees, were implemented in the 
        field (260), operations support (90), sales (10) and administration 
        (45). These personnel reductions were announced and substantially 
        effected by December 31, 1995. The reductions were spread throughout 
        the United States with the only area of concentration being at the 
        respective headquarters locations in Horsham and Frazer, 
        Pennsylvania. 
 (2)    To reflect rental expense reductions associated with facilities that 
        have been deemed "unutilized" as a result of the combination of the 
        Company and BABSS. See Note 15 of the Notes to the Company's 
        Consolidated Financial Statements. Included in such facilities are 
        the Company's former corporate headquarters, several large repair 
        depots (identified as surplus) as well as numerous duplicate field 
        offices throughout the United States. All remaining lease liabilities 
        associated with this unutilized space have either been included in 
        the purchase accounting of the BABSS acquisition or have been 
        expensed as part of the Company's net charge of $3.6 million recorded 
        in the results of operations for the twelve months ended June 30, 
        1996. 
 (3)    To reflect additional depreciation resulting from a $2 million 
        increase in property and equipment valuation recorded as part of the 
        overall purchase price allocation of the BABSS acquisition, assuming 
        an estimated four-year depreciable life. 
 (4)    To eliminate BABSS benefit expenses associated with pension and 
        postemployment benefits that are not part of the Company's benefit 
        package and have not, therefore, been incurred subsequent to the 
        acquisition. See Note 3 and 11 of the Notes to DecisionOne 
        Corporation's (formerly BABSS, (the "Predecessor")) Consolidated 
        Financial Statements included elsewhere herein. Both of these benefit 
        programs ceased to exist as of the acquisition date. 
 (5)    To eliminate redundant corporate overhead allocations recorded in the 
        historical BABSS financial statements which have not been incurred 
        subsequent to the acquisition. BABSS was predominantly a 
        self-sufficient operation. The parent company of BABSS charged 
        corporate overhead to BABSS; these charges are not a component of the 
        ongoing expense structure of the Company. 
 (6)    To eliminate intangible amortization expense recorded in the 
        historical BABSS financial statements. 
 (7)    To reflect amortization expense resulting from the adjustments to 
        intangible assets recorded as part of the purchase price allocation 
        of BABSS. See Note 8 of the Notes to the Company's Consolidated 
        Financial Statements. 
 (8)    To eliminate the non-recurring charge for employee severance and 
        unutilized lease costs. 
 (9)    To eliminate intercompany interest expense charged by Bell Atlantic 
        Corporation, the parent company of BABSS, to BABSS. 
(10)    To reflect interest expense associated with the financing of the 
        BABSS acquisition. The assumed borrowing level associated with this 
        adjustment was $242.0 million, which is comprised of $212.0 million 
        of term loan debt and $30.0 million of notes to Significant 
        Stockholders (the "Affiliate Notes"). In April 1996, the Company used 
        the proceeds of Holdings' initial public offering to reduce the term 
        loan debt by $70.0 million and repay the Affiliate Notes. The 
        interest rate on the term loan was 8.75% per annum, and the effective 
        interest rate on the Affiliate Notes was 12.9% per annum. The 
        interest rate swap agreements entered into by the Company have not 
        been given effect in the calculation of these adjustments, based on 
        immateriality. 

                               35           
<PAGE>
   The pro forma interest adjustment has been computed as follows: 

<TABLE>
<CAPTION>
                                                                   YEAR ENDED 
                                                                  JUNE 30, 1996 
                                                                --------------- 
                                                                 (IN THOUSANDS) 
<S>                                                             <C>
Term loan interest..............................................    $ 17,019 
Affiliate Notes interest: 
 Stated rate (10.101% per annum)................................       2,273 
 Amortization of original issue discount........................         354 
Less actual interest expense included in the historical results      (14,029) 
                                                                --------------- 
Pro forma interest adjustment...................................    $  5,617 
                                                                =============== 
</TABLE>

(11)    To adjust the income tax (provision) benefit for effect of all pro 
        forma entries above at an effective tax rate of 40% and 42% for the 
        year ended June 30, 1996 and nine-month and three-month periods ended 
        March 31, 1997, respectively. Utilization of the Company's net 
        operating loss ("NOLs") tax carryforwards have not been reflected in 
        the pro forma income tax expense. The recognition of the Company's 
        NOLs have been recorded in the historical financials, see Note 11 of 
        the Notes to the Company's Consolidated Financial Statements. 
(12)    To reflect the additional interest expense attributable to the Merger 
        Financing, as follows: 

<TABLE>
<CAPTION>
                                                              NINE MONTHS    THREE MONTHS 
                                               YEAR ENDED        ENDED          ENDED 
                                              JUNE 30, 1996  MARCH 31, 1997 MARCH 31, 1997 
                                             --------------- -------------- -------------- 
                                                            (IN THOUSANDS) 
  <S>                                       <C>             <C>            <C>
  New Credit Facility: 
      Term Loan A and revolving credit 
        facility............................     $18,311        $13,733        $ 4,578 
      Term Loan B ..........................      12,750          9,563          3,188 
      Term Loan C ..........................      10,938          8,203          2,734 
     Senior Subordinated Notes .............      15,375         11,531          3,844 
     Amortization of deferred financing 
        costs...............................       2,504          1,878            626 
                                            --------------- -------------- -------------- 
                                                 $59,878        $44,908        $14,970 
                                            =============== ============== ============== 
</TABLE>

   The amounts and assumed interest rates of the Merger Financing are as 
follows: 

<TABLE>
<CAPTION>
                                                                ASSUMED 
                                                                 RATE 
                                                 AMOUNT        PER ANNUM 
                                             -------------- --------------- 
                                             (IN THOUSANDS) 
<S>                                         <C>            <C>
New Credit Facility: 
 Term Loan A and revolving credit facility      $221,950     LIBOR + 2.50% 
 Term Loan B ...............................     150,000     LIBOR + 2.75% 
 Term Loan C ...............................     125,000     LIBOR + 3.00% 
Senior Subordinated Notes ..................     150,000        10.25% 
</TABLE>

   The effect of a 1/4% change in interest rates on the above Merger 
   Financing would be $1.6 million, $1.2 million, and $0.4 million for the 
   year ended June 30, 1996, nine months ended March 31, 1997 and the three 
   months ended March 31, 1997, respectively. 
(13)    To reflect the elimination of interest expense (including 
        amortization of deferred financing costs, which are not considered to 
        be material) attributable to indebtedness to be paid in connection 
        with the Merger as follows: 

<TABLE>
<CAPTION>
                                                                NINE MONTHS    THREE MONTHS 
                                                 YEAR ENDED        ENDED          ENDED 
                                                JUNE 30, 1996  MARCH 31, 1997 MARCH 31, 1997 
                                               --------------- -------------- -------------- 
                                                              (IN THOUSANDS) 
    <S>                                           <C>            <C>             <C>
     Existing revolving credit facility 
     (including BABSS pro forma) .............     $19,640        $10,692         $3,845 
</TABLE>

                               36           
<PAGE>

(14)    To reflect the interest income attributable to the intercompany loan 
        from the Company to Holdings in the principal amount of $55.3 million 
        at a rate of 8.25% per annum. Interest on the intercompany loan will 
        accrue and compound until maturity. At the Company's option, interest 
        on the intercompany loan will be payable in cash. 
(15)    "EBITDA" represents income from continuing operations before interest 
        expense, interest income, income taxes, depreciation, amortization of 
        repairable parts inventory, amortization of intangibles, amortization 
        of discounts and capitalized expenses related to indebtedness, and 
        non-recurring employee severance charges and provisions for 
        unutilized leases. The Company's historical financial results include 
        amortization of repairable parts which is unique to the industry in 
        which the Company competes. "Adjusted EBITDA" represents EBITDA 
        reduced by amortization of repairable parts. Neither EBITDA nor 
        Adjusted EBITDA is intended to represent cash flow from operations as 
        defined by generally accepted accounting principles and should not be 
        considered as an alternative to net income as an indicator of the 
        Company's operating performance or to cash flows as a measure of 
        liquidity and may not be comparable to similarly titled measures of 
        other companies. Adjusted EBITDA is presented because it is relevant 
        to certain covenants expected to be contained in the agreements 
        relating to the Merger Financing and the Company believes that 
        Adjusted EBITDA is a more consistent indicator of the Company's 
        ability to meet its debt service, capital expenditure and working 
        capital requirements than EBITDA. 
(16)    Adjusted EBITDA margin measures Adjusted EBITDA as a percentage of 
        revenues. 


                               37           
<PAGE>
        UNAUDITED CONDENSED CONSOLIDATED PRO FORMA BALANCE SHEET DATA 
                             AS OF MARCH 31, 1997 

<TABLE>
<CAPTION>
                                                           PRO FORMA 
                                             HISTORICAL   ADJUSTMENTS    PRO FORMA 
                                           ------------ -------------- ----------- 
                                                            (IN THOUSANDS) 
<S>                                        <C>          <C>            <C>
ASSETS 
Current Assets: 
  Cash and cash equivalents................$ 12,886        $       -- (1) $  12,886 
  Accounts receivable, net................. 136,401                         136,401 
  Inventories..............................  35,186                          35,186 
  Other....................................   7,637                           7,637 
                                           ------------                   --------- 
  Total current assets..................... 192,110                         192,110 
  Loan to Holdings ........................      --            55,300 (2)    55,300 
  Repairable parts, net.................... 195,656                         195,656 
  Property & equipment, net................  33,283                          33,283 
  Intangibles, net and other assets........ 220,628             7,000 (3)   246,267 
                                                               18,875 (4) 
                                                                 (236)(5) 
                                           ------------ --------------    --------- 
Total assets...............................$641,677        $   80,939     $ 722,616 
                                           ============ ==============    ========= 
LIABILITIES AND STOCKHOLDER'S EQUITY 
Current Liabilities: 
  Current portion of long-term debt........$  4,756                       $   4,756 
  Accounts payable and accrued expenses.... 101,516                         101,516 
  Deferred revenues........................  72,096                          72,096 
  Other....................................   3,691                           3,691 
                                           ------------                   --------- 
  Total current liabilities................ 182,059                         182,059 
  New Credit Facility: 
  Revolving credit facility................      --        $   26,950 (1)    26,950 
  Term loans...............................      --           470,000 (1)   470,000 
  Senior Subordinated Notes ...............      --           150,000 (1)   150,000 
  Existing revolving credit facility....... 239,850          (239,850)(1)        -- 
  Other long term debt.....................   2,065                           2,065 
  Other liabilities........................  16,608                          16,608 
                                           ------------ --------------    --------- 
   Total liabilities....................... 440,582           407,100       847,682 
                                           ------------ --------------    --------- 
   Total stockholder's equity (deficit).... 201,095          (326,161)(6)  (125,066) 
                                           ------------ --------------    --------- 
  Total liabilities and stockholder's 
  equity...................................$641,677        $   80,939     $ 722,616 
                                           ============ ==============    ========= 
</TABLE>

                               38           
<PAGE>
    NOTES TO UNAUDITED CONDENSED CONSOLIDATED PRO FORMA BALANCE SHEET DATA 
(1)     The net effect on cash and cash equivalents of the Merger, including 
        the Merger Financing and the application of the proceeds thereof as 
        of March 31, 1997, is as follows: 

<TABLE>
<CAPTION>
                                                  (IN THOUSANDS) 
<S>                                              <C>
TOTAL SOURCES: 
New Credit Facility: 
 Revolving credit facility(a)....................    $ 26,950 
 Term loans......................................     470,000 
Senior Subordinated Notes........................     150,000 
                                                 -------------- 
  Total sources..................................    $646,950 
                                                 ============== 
TOTAL USES: 
Dividend to Holdings ............................    $244,000 
Loan to Holdings ................................      55,300 
Option Cash Proceeds.............................      45,400 
Warrant Cash Proceeds............................      13,000 
Repayment of existing revolving credit facility       239,850 
Estimated transaction fees and expenses .........      49,400 
                                                 -------------- 
  Total uses.....................................    $646,950 
                                                 ============== 
</TABLE>

(2)     Represents loan to Holdings at an interest rate of 8.25% per annum. 
(3)     Represents the anticipated tax benefit related to the transaction 
        fees and expenses. The anticipated tax benefit is limited due to the 
        expected non-deductibility of certain Merger transaction fees and 
        expenses and limitations on the recognition of deferred tax benefits 
        resulting from net operating losses expected to be reported in the 
        fiscal year ended June 30, 1998. 
(4)     Represents the portion of estimated transaction fees and expenses 
        attributable to the New Credit Facility and the Senior Subordinated 
        Notes, which will be recorded as deferred debt issuance costs and 
        will be amortized over the life of the debt to be issued. Such 
        estimated deferred debt issuance costs include estimated fees and 
        expenses payable to banks, and advisors and underwriting discounts 
        and commissions. 
(5)     The adjustment reflects the write-off deferred debt issuance costs 
        associated with the existing revolving credit financing. 
(6)     Represents the net change in stockholders' equity as a result of the 
        Merger, including the Merger Financing and the application of the 
        proceeds thereof: 

<TABLE>
<CAPTION>
                                           (IN THOUSANDS) 
<S>                                       <C>
Dividend to Holdings .....................   $(244,000) 
Transaction fees and expenses(b)..........     (30,525) 
Write-off of deferred debt issuance 
 costs....................................        (236) 
Option Cash Proceeds(c) ..................     (45,400) 
Warrant Cash Proceeds.....................     (13,000) 
Tax benefit of above expense adjustments .       7,000 
                                          -------------- 
  Total...................................   $(326,161) 
                                          ============== 
</TABLE>
         ---------
         (a)     Based on borrowings of $239.9 million that were outstanding 
                 under the existing revolving credit facility as of March 31, 
                 1997. Any variation in the actual borrowings outstanding 
                 under the existing revolving credit facility on the closing 
                 date will result in a corresponding change in borrowings 
                 under the New Credit Facility. 
         (b)     Represents the portion of the total $49.4 million of 
                 estimated transaction fees and expenses which will be 
                 recorded as an expense immediately upon consummation of the 
                 Merger and related transactions; the remainder of such 
                 transaction fees and expenses are recorded in Note (4) above 
                 as deferred debt issuance costs. 
         (c)     Represents compensation costs of the Company resulting from 
                 the cancellation of options which will be recorded as an 
                 expense immediately upon consummation of the Merger and 
                 related transactions. 

                               39           
<PAGE>
                     SELECTED CONSOLIDATED FINANCIAL DATA 

   The following selected consolidated financial data for the periods and 
dates indicated set forth below have been derived from the audited 
consolidated financial statements and the unaudited condensed consolidated 
financial statements of the Company. The condensed consolidated results of 
operations of the Company for the nine months and three months ended March 
31, 1996 and 1997 are unaudited and are not necessarily indicative of the 
Company's results of operations for the full year. The unaudited condensed 
consolidated financial data reflects all adjustments (consisting of normal, 
recurring adjustments) which are, in the opinion of management, necessary for 
a fair summary of the Company's financial position, results of operations and 
cash flows for and as of the end of the periods presented. 

   The following data should be read in conjunction with "Management's 
Discussion and Analysis of Financial Condition and Results of Operations" and 
the Company's Consolidated Financial Statements and Notes thereto, included 
elsewhere herein. 

<TABLE>
<CAPTION>
                                                              FISCAL YEARS ENDED JUNE 30, 
                                               ------------------------------------------------------- 
                                                   1992       1993       1994       1995       1996 
                                               ---------- ---------- ---------- ---------- ----------- 
                                                             (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                            <C>        <C>        <C>        <C>        <C>
STATEMENT OF OPERATIONS DATA(1): 
Revenues.......................................  $112,773   $114,060   $108,416   $163,020   $ 540,191 
Gross profit...................................    27,753     27,575     31,436     49,537     137,875 
Operating income(2)(3).........................    11,288      4,406     15,983     20,779      49,373 
Interest expense...............................    (9,881)    (9,353)    (4,979)    (2,521)    (14,953) 
Interest income................................       178         25        132         53         239 
Income (loss) from continuing 
 operations(4)(5)..............................     1,441     (5,234)    10,112     41,415      20,789 
Net income (loss)..............................     2,524    (10,590)    10,112     42,528      18,862 
Ratio of earnings to fixed charges(6)(7) ......      1.13x        --       2.67x      5.09x       2.79x 
CONSOLIDATED BALANCE SHEET DATA 
 (AT PERIOD END): 
Cash and cash equivalents......................  $    737   $    550   $    978   $  2,659   $   8,221 
Inventory......................................    14,787      7,146      4,459      4,024      30,130 
Repairable parts(8)............................    19,657     13,545      9,473     27,360     154,970 
Total assets...................................    84,846     44,721     35,496    135,553     514,510 
Total debt.....................................    72,972     51,530      4,539     25,571     190,903 
Total stockholder's equity (deficit)...........   (47,477)   (58,146)   (27,627)    14,677     180,793 
CONSOLIDATED CASH FLOWS DATA: 
Net cash provided by operations ...............  $ 16,550   $ 17,137   $ 28,722   $ 38,415   $  51,894 
Net cash (used in) provided by investing 
 activities ...................................    (8,226)    11,779     (3,348)   (54,271)   (346,354) 
Net cash (used in) provided by financing 
 activities ...................................    (8,905)   (29,103)   (24,946)    17,537     300,022 
OTHER DATA: 
EBITDA(9)......................................  $ 27,871   $ 24,361   $ 22,672   $ 37,021   $ 114,816 
Amortization of repairable parts...............    12,016      9,375      5,929      7,688      37,869 
                                               ---------- ---------- ---------- ---------- ----------- 
Adjusted EBITDA(9).............................    15,855     14,986     16,743     29,333      76,947 
Adjusted EBITDA margin(10).....................      14.1%      13.1%      15.4%      18.0%       14.2% 
Depreciation and amortization of intangibles ..  $  4,567   $  4,769   $  7,161   $  8,554   $  23,982 
Repairable parts purchases.....................     4,939      3,263      1,857     12,154      63,514 
Capital expenditures...........................     1,752        681        304      2,786       7,278 
Cash interest expense..........................     4,474      3,428      1,232      2,314      14,743 
Revenue per average number of employees(11) ...      70.9       82.3      105.8      113.8       119.6 
</TABLE>

                               40           
<PAGE>
<TABLE>
<CAPTION>
                                                         NINE MONTHS           THREE MONTHS 
                                                       ENDED MARCH 31,        ENDED MARCH 31, 
                                                  ----------------------- --------------------- 
                                                      1996        1997        1996       1997 
                                                  ----------- ----------- ---------- ---------- 
                                                           (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                               <C>         <C>         <C>        <C>
STATEMENT OF OPERATIONS DATA(1): 
Revenues..........................................  $ 369,167   $ 572,749   $172,673   $205,070 
Gross profit......................................     96,459     144,780     42,711     54,698 
Operating income(2)(3)............................     29,323      45,041     15,536     20,080 
Interest expense..................................    (11,289)    (11,097)    (5,855)    (4,005) 
Interest income...................................         69         393         54        316 
Income (loss) from continuing operations(5)  .....     10,866      19,916      5,842      9,507 
Net income (loss).................................     10,866      19,916      5,842      9,507 
Ratio of earnings to fixed charges(6)(7) .........       2.34x       3.17x      2.31x      3.90x 
CONSOLIDATED BALANCE SHEET DATA (AT PERIOD END): 
Cash and cash equivalents.........................                                     $ 12,886 
Inventory.........................................                                       35,186 
Repairable parts(8)...............................                                      195,656 
Total assets......................................                                      641,677 
Total debt........................................                                      246,671 
Total stockholder's equity........................                                      201,095 
CONSOLIDATED CASH FLOWS DATA: 
Net cash provided by operations ..................  $  35,489   $  57,654   $ 20,590   $ 36,667 
Net cash (used in) investing activities  .........   (308,771)   (105,329)   (20,713)   (34,569) 
Net cash provided by financing activities  .......    276,032      52,388      4,933      2,510 
OTHER DATA: 
EBITDA(9).........................................  $  75,568   $ 121,680   $ 34,308   $ 46,419 
Amortization of repairable parts .................     23,017      45,642     11,214     16,356 
                                                  ----------- ----------- ---------- ---------- 
Adjusted EBITDA(9)................................     52,551      76,038     23,094     30,063 
Adjusted EBITDA margin(10)........................       14.2%       13.3%      13.4%      14.7% 
Depreciation and amortization of intangibles .....  $  16,228   $  26,697   $  7,558   $  9,983 
Repairable parts purchases........................     31,715      64,803     19,560     28,815 
Capital expenditures..............................      3,331       6,093      1,153      2,261 
Cash interest expense.............................     11,134      10,578      5,803      3,642 
Ratio of Adjusted EBITDA to cash interest 
 expense..........................................       4.72x       7.19x      3.98x      8.25x 
Revenue per average number of employees(11) ......  $    90.3   $    94.7   $   29.8   $   32.4 
</TABLE>

                               41           
<PAGE>
- ------------ 
(1)     The Summary Statement of Operations Data excludes the effects of 
        discontinued operations. See Note 3 of the Notes to the Company's 
        Consolidated Financial Statements. 
(2)     Operating income includes a $5.8 million charge and a $6.4 million 
        credit arising from unused lease liabilities for the years ended June 
        30, 1993 and 1994. During the nine months ended March 31, 1997 the 
        Company recorded a $4.3 million charge for estimated future employee 
        severance costs of $3.4 million and unutilized lease costs of $0.9 
        million. 
(3)     Operating income includes a $7.0 million charge for future employee 
        severance costs and unutilized lease costs, incurred in connection 
        with the BABSS acquisition, for the nine months ended March 31, 1996. 
        The year ended June 30, 1996 includes a reversal of $3.4 million of 
        this charge due to the Company's ability to utilize and sublease 
        various facilities identified in the original charge. See Note 15 of 
        the Notes to the Company's Consolidated Financial Statements. 
(4)     Income (loss) from continuing operations for the years ended June 30, 
        1992 through 1994 reflects interest expense arising from the 
        Company's subordinated debt which was refinanced as a part of the 
        1994 Restructuring. See Note 10 of the Notes to the Company's 
        Consolidated Financial Statements. 
(5)     Income (loss) from continuing operations for the years ended June 30, 
        1992 through 1994 include income taxes based on an effective tax rate 
        substantially less than the effective tax rates used for the years 
        ended June 30, 1995 and 1996, and the three and nine months ended 
        March 31, 1996 and 1997. The year ended June 30, 1995 includes a 
        $23.1 million net benefit arising from the recognition of future tax 
        benefits of tax loss carryforwards and temporary timing differences. 
        See Note 11 of the Notes to the Company's Consolidated Financial 
        Statements. 
(6)     In calculating this ratio, "earnings" represents income from 
        continuing operations before provision for income taxes and 
        extraordinary items plus fixed charges. Fixed charges consist of 
        interest and amortization of discounts and capitalized expenses 
        related to indebtedness and one-third of rent expense, which is 
        representative of the interest factor. 
(7)     For the year ended June 30, 1993, earnings were insufficient to cover 
        fixed charges by $4.9 million. 
(8)     Repairable parts represent parts that can be repaired and reused and 
        are required in order to meet the requirements of the contracts with 
        the Company's maintenance customers. These parts are principally 
        purchased from equipment manufacturers and other third parties. As 
        these parts are purchased, they are capitalized at cost and amortized 
        using the straight-line method over three to five years, the 
        estimated useful life of these repairable parts. Costs to refurbish 
        these parts are charged to expense as incurred. 
(9)     "EBITDA" represents income (loss) from continuing operations before 
        interest expense, interest income, income taxes, depreciation, 
        amortization of repairable parts, amortization of intangibles, 
        amortization of discounts and capitalized expenses related to 
        indebtedness and non-recurring employee severance charges and 
        provisions for unutilized leases. The Company's historical results 
        include amortization of repairable parts which is unique to the 
        industry in which the Company competes. "Adjusted EBITDA" represents 
        EBITDA reduced by amortization of repairable parts. Neither EBITDA 
        nor Adjusted EBITDA is intended to represent cash flow from 
        operations as defined by generally accepted accounting principles and 
        should not be considered as an alternative to net income as an 
        indicator of the Company's operating performance or to cash flows as 
        a measure of liquidity and may not be comparable to similarly titled 
        measures of other companies. Adjusted EBITDA is presented because it 
        is relevant to certain covenants expected to be contained in the 
        agreements relating to the Merger Financing and the Company believes 
        that Adjusted EBITDA is a more consistent indicator of the Company's 
        ability to meet its debt service, capital expenditure and working 
        capital requirements than EBITDA. 
(10)    Adjusted EBITDA margin measures Adjusted EBITDA as a percentage of 
        revenues. 
(11)    Revenue per average number of employees is calculated by dividing 
        revenues for applicable periods by the average number of employees 
        during the respective periods. 

                               42           
<PAGE>
              MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL 
                     CONDITION AND RESULTS OF OPERATIONS 

   The following discussion should be read in conjunction with the Company's 
Consolidated Financial Statements including the notes thereto. 

   This discussion contains forward-looking statements which involve risks 
and uncertainties. The Company's actual results may differ significantly from 
the results discussed in the forward-looking statements. Factors that might 
cause such a difference include, but are not limited to, those discussed in 
"Risk Factors." 

COMPANY HISTORY 

   DecisionOne Corporation is a wholly owned subsidiary of Holdings through 
which the operations of Holdings are conducted. The Company began operations 
as a provider of key punch machines under the tradename "Decision Data." 
During the 1980s, its operations expanded to include the sale of midrange 
computer hardware and related maintenance services. During fiscal 1993, the 
Company decided to focus on providing computer maintenance and support 
services and sold its computer hardware products business. 

   Since the beginning of fiscal 1993, the Company established a major 
presence in the computer maintenance and technology support services industry 
through the acquisition and integration of assets and contracts of over 35 
complementary businesses. The most significant of these were IDEA Servcom, 
Inc. ("Servcom"), certain assets and liabilities of which were acquired in 
August 1994 for cash consideration of $29.5 million, BABSS which was acquired 
in October 1995 for cash consideration of approximately $250.0 million and 
certain assets of the U.S. computer service business of Memorex Telex which 
were acquired in November 1996 for cash consideration of approximately $24.4 
million after certain purchase price adjustments. These acquisitions were 
accounted for as purchase transactions. 

   At the time of its acquisition by the Company, BABSS was among the largest 
independent, multivendor service organizations servicing end-user 
organizations and OEMs. Prior to the acquisition of BABSS, the Company had 
higher gross margins than BABSS principally because approximately 30% of the 
Company's revenues in fiscal 1995 were attributable to higher margin 
contracts involving systems that can be serviced by a limited number of 
service providers ("proprietary systems"), whereas BABSS had limited revenues 
from proprietary systems. Prior to the acquisition, BABSS established a 
strong record of internal revenue growth, growing revenues from $338.4 
million in 1991 to $486.1 million in 1994, representing a compound annual 
rate of 12.8%. 

   The Company's primary source of revenues is contracted services for 
multivendor computer maintenance and technology support services, including 
hardware support, end-user and software support, network support and other 
support services. Approximately 85% of the Company's revenues during the last 
fiscal year were derived from maintenance contracts covering a broad spectrum 
of computer hardware. These contracts typically have a stipulated monthly fee 
over a fixed initial term (typically one year) and continue thereafter unless 
cancelled by either party. Such contracts generally provide that customers 
may eliminate certain equipment and services from the contract upon notice to 
the Company. In addition, the Company enters into per incident arrangements 
with its customers. Per incident contracts can cover a range of bundled 
services for computer maintenance or support services or for a specific 
service, such as network support or equipment relocation services. Another 
form of per incident service revenues includes time and material billings for 
services as needed, principally maintenance and repair, provided by the 
Company. Furthermore, the Company derives other revenues from the repair of 
hardware and components at the Company's logistics services and depot repair 
facilities. Pricing of the Company's services is based on various factors 
including equipment failure rates, cost of repairable parts and labor 
expenses. The Company customizes its contracts to the individual customer 
based generally on the nature of the customer's requirements, the term of the 
contract and the services that are provided. 

   The Company experiences reductions in revenue when customers replace 
equipment being serviced with new equipment covered under a manufacturer's 
warranty, discontinue the use of equipment being 

                               43           
<PAGE>
serviced due to obsolescence, choose to use a competitor's services or move 
technical support services in-house. The Company must more than offset this 
revenue "reduction" to grow its revenues and seeks revenue growth from two 
principal sources: internally generated sales from its direct and indirect 
sales force and the acquisition of contracts and assets of other service 
providers. While the Company historically has been able to offset the erosion 
of contract-based revenue and maintain revenue growth through acquisitions 
and new contracts, notwithstanding the reduction in contract based revenue, 
there can be no assurance it will continue to do so in the future, and any 
failure to consummate acquisitions, enter into new contracts or add 
additional services and equipment to existing contracts could have a material 
adverse effect on the Company's profitability. 

   Cost of revenues is comprised principally of personnel-related costs 
(including fringe benefits), inventory cost recognition, amortization of 
repairable parts and facilities costs and related expenses. 

   The acquisition of contracts and assets has generally provided the Company 
with an opportunity to realize economies of scale because the Company 
generally does not increase its costs related to facilities, personnel and 
repairable parts in the same proportion as increases in acquired revenues. 

   The proposed Merger, which will be recorded as a recapitalization for 
accounting purposes, is subject to a number of conditions, including 
regulatory approvals and approval by Holdings' stockholders. The transaction 
is estimated to have an aggregate cash value of approximately $957 million, 
including refinancing of the Company's existing revolving credit facility 
balance at March 31, 1997. The Company expects the Merger to close by 
September 1997. 

   As a result of the proposed Merger, including the Merger Financing and the 
application of the proceeds thereof, Holdings, the Company and Quaker will 
incur various costs currently estimated to range between $95 million and $105 
million (pretax) in connection with consummating the transaction. These costs 
consist primarily of compensation costs, underwriting discounts and 
commissions, professional and advisory fees and other expenses. While the 
exact timing, nature and amount of these costs are subject to change, the 
Company anticipates that a one-time pretax charge of approximately $76 
million ($69 million after tax) will be recorded in the quarter in which the 
Merger is consummated. As a result of the foregoing, the Company expects to 
record a significant net loss in the quarter in which the Merger is recorded. 
Because this loss will result directly from the one-time charge incurred in 
connection with the Merger, and this charge will be funded entirely through 
the proceeds of the Merger Financing, the Company does not expect this loss 
to materially impact its liquidity, ongoing operations or market position. 
For a discussion of the consequences of the incurrence of indebtedness in 
connection with the Merger Financing, see "--Liquidity and Capital 
Resources." 

RECENT DEVELOPMENTS 

   The Company's 1997 fiscal year ended on June 30, 1997. While the final 
results of the quarter ended June 30, 1997 are not yet available, the Company 
currently estimates that it recorded revenues of approximately $213.2 million 
during the fourth quarter, and during such quarter realized operating income 
of approximately $22.7 million and net income of approximately $11.2 million. 

   The Company currently estimates that revenues for the full fiscal year 
ended June 30, 1997 were approximately $785.9 million and that it realized 
operating income of approximately $67.8 million and net income of 
approximately $31.1 million. Results of operations for the full fiscal year 
ended June 30, 1997 include the impact of certain charges recorded during the 
second quarter of fiscal 1997, as discussed below. 

   The above information is preliminary in nature only, and is subject in all 
respects to completion of various internal analyses and procedures necessary 
to finalize the Company's financial statements, and to completion of the 
audit of the Company's financial statements for the fiscal year ended June 
30, 1997. 

RESULTS OF OPERATIONS 

   The following discussion of results of operations is presented for the 
three and nine month periods ended March 31, 1997, and fiscal years ended 
June 30, 1996, 1995 and 1994. The results of operations of the Company 
include the operations of Memorex Telex from November 15, 1996, BABSS from 
October 20, 1995 and Servcom from September 1, 1994. 

                               44           
<PAGE>
   The following table sets forth, for the periods indicated, certain 
operating data expressed in dollar amounts and as a percentage of revenues: 

<TABLE>
<CAPTION>
                                                               NINE MONTHS ENDED 
                              FISCAL YEARS ENDED JUNE 30,          MARCH 31, 
                           -------------------------------- --------------------- 
                               1994       1995       1996       1996       1997 
                           ---------- ---------- ---------- ---------- ---------- 
                                            (DOLLARS IN THOUSANDS) 
<S>                        <C>        <C>        <C>        <C>        <C>
STATEMENT OF OPERATIONS DATA: 
Revenues...................  $108,416   $163,020   $540,191   $369,167   $572,749 
Cost of revenues...........    76,980    113,483    402,316    272,708    427,969 
                           ---------- ---------- ---------- ---------- ---------- 
Gross profit...............    31,436     49,537    137,875     96,459    144,780 
Operating Expenses: 
Selling, general and 
 administrative expenses ..    16,474     21,982     69,237     49,519     78,578 
Amortization and write-off 
 of intangibles............     5,380      6,776     15,673     10,617     16,861 
Employee severance and 
 unutilized lease costs 
 (credit)..................    (6,401)        --      3,592      7,000      4,300 
                           ---------- ---------- ---------- ---------- ---------- 
Operating income...........    15,983     20,779     49,373     29,323     45,041 
OTHER DATA: 
EBITDA.....................    22,672     37,021    114,816     75,568    121,680 
Adjusted EBITDA (1)........    16,743     29,333     76,947     52,551     76,038 
</TABLE>

                    (RESTUBBED TABLE CONTINUED FROM ABOVE) 

<TABLE>
<CAPTION>
                             THREE MONTHS ENDED 
                                  MARCH 31, 
                           --------------------- 
                               1996       1997 
                           ---------- ---------- 

<S>                        <C>        <C>
STATEMENT OF OPERATIONS DATA: 
Revenues...................  $172,673   $205,070 
Cost of revenues...........   129,962    150,372 
                           ---------- ---------- 
Gross profit...............    42,711     54,698 
Operating Expenses: 
Selling, general and 
 administrative expenses ..    22,303     28,228 
Amortization and write-off 
 of intangibles............     4,872      6,390 
Employee severance and 
 unutilized lease costs 
 (credit)..................        --         -- 
                           ---------- ---------- 
Operating income...........    15,536     20,080 
OTHER DATA: 
EBITDA.....................    34,308     46,419 
Adjusted EBITDA (1)........    23,094     30,063 
</TABLE>

<TABLE>
<CAPTION>
                             FISCAL YEARS ENDED JUNE   NINE MONTHS ENDED   THREE MONTHS 
                                       30,                 MARCH 31,      ENDED MARCH 31, 
                           -------------------------- ----------------- ----------------- 
                              1994     1995     1996     1996     1997     1996     1997 
                           -------- -------- -------- -------- -------- -------- -------- 
<S>                        <C>      <C>      <C>      <C>      <C>      <C>      <C>
STATEMENT OF OPERATIONS DATA: 
Revenues...................  100.0%   100.0%   100.0%   100.0%   100.0%   100.0%   100.0% 
Cost of revenues...........   71.0     69.6     74.5     73.9     74.7     75.3     73.3 
                           -------- -------- -------- -------- -------- -------- -------- 
Gross profit...............   29.0     30.4     25.5     26.1     25.3     24.7     26.7 
Operating Expenses: 
Selling, general and 
 administrative expenses ..   15.2     13.5     12.8     13.4     13.7     12.9     13.8 
Amortization and write-off 
 of intangibles............    5.0      4.2      2.9      2.9      2.9      2.8      3.1 
Employee severance and 
 unutilized lease costs 
 (credit)..................   (5.9)      --      0.7      1.9      0.8       --       -- 
                           -------- -------- -------- -------- -------- -------- -------- 
Operating income...........   14.7     12.7      9.1      7.9      7.9      9.0      9.8 
OTHER DATA: 
EBITDA.....................   20.9     22.7     21.3     20.5     21.2     19.9     22.6 
Adjusted EBITDA (1)........   15.4     18.0     14.2     14.2     13.3     13.4     14.7 
</TABLE>

- ------------ 
(1) As defined in Note 7 to the Summary Historical and Unaudited Pro Forma 
Condensed Consolidated Financial Data. 

THREE AND NINE MONTHS ENDED MARCH 31, 1997 

   The following discussion of results of operations is presented for the 
Company for the fiscal quarters ended March 31, 1997 and 1996 (the "1997 
Quarter" and "1996 Quarter", respectively), and for the nine-month periods 
then ended (the "1997 Period" and the "1996 Period", respectively). 

   Revenues: Revenues for the 1997 Quarter increased by $32.4 million, or 
18.8%, to $205.1 million as compared to revenues for the 1996 Quarter of 
$172.7 million. This increase is attributable primarily to the acquisition of 
Memorex Telex in November 1996, which resulted in increased revenues of 
approximately $25 million as compared to the 1996 Quarter. 

                               45           
<PAGE>
   For the 1997 Period, revenues increased to $572.7 million, as compared to 
revenues of $369.2 million for the 1996 Period. This 55.1% increase was due 
primarily to the BABSS acquisition, which occurred on October 20, 1995. 

   Gross Profit: Gross profit increased by $12.0 million, or 28.1%, from 
$42.7 million for the 1996 Quarter to $54.7 million for the 1997 Quarter. 
This increase is due principally to the increase in revenues during the 1997 
Quarter attributable to the Memorex Telex acquisition, which occurred during 
the second quarter of fiscal 1997. As a percentage of revenues, gross profit 
increased from 24.7% in the 1996 Quarter to 26.7% in the 1997 Quarter. 

   The improvement in gross profit margin was primarily attributable to (i) 
increased revenues from both acquisitions (including contract and asset 
acquisitions from Memorex Telex, Xerox Canada and EMC) during the 1997 Period 
and internal sales growth without a proportionate increase in personnel and 
other operating expenses, (ii) head count reductions in the Company's field 
technician force effected in November 1996 and (iii) more efficient 
utilization of the Company's field service personnel and resources to service 
the increased revenues referred to above. 

   Gross profit increased by $48.3 million, or 50.1%, from $96.5 million in 
the 1996 Period to $144.8 million in the 1997 Period. The increase was due 
primarily to the increase in revenues during the 1997 Period attributable to 
the full period effect of the BABSS acquisition and, to a lesser extent, the 
Memorex Telex acquisition. As a percentage of revenues, gross profit 
decreased from 26.1% in the 1997 Period to 25.3% in the 1996 Period. The 
decrease in gross margin was attributable to the full period effect in the 
1997 Period of the change in mix of the Company's services resulting from the 
BABSS acquisition, partially offset by improved gross profit margins 
attributable to the efficiencies and productivity improvements described 
above during the second and third quarters of the 1997 Period. As a result of 
the BABSS acquisition, a significantly smaller portion of the Company's 
revenues was derived from proprietary systems which typically generate higher 
profit margins than services for non-proprietary systems. 

   Selling, General and Administrative Expenses: Selling, general and 
administrative expenses increased by $5.9 million, or 26.5%, from $22.3 
million for the 1996 Quarter to $28.2 million for the 1997 Quarter. This 
increase was attributable primarily to the Memorex Telex acquisition, 
including increased sales force salaries and commissions, as well as 
increased travel and bad debt expenses. As a percentage of revenues, selling, 
general and administrative expenses increased from 12.9% for the 1996 Quarter 
to 13.8% for the 1997 Quarter. Selling, general and administrative expenses 
increased by $29.1 million, or 58.8% from $49.5 million in the 1996 Period to 
$78.6 million in the 1997 Period. This increase was due primarily to the 
acquisition of BABSS in October 1995. Selling, general and administrative 
expenses as a percentage of revenue increased from 13.4% for the 1996 Period 
to 13.7% for the 1997 Period. 

   Amortization of Intangibles: Amortization of intangible assets increased 
by $1.5 million, or 30.6%, from $4.9 million for the 1996 Quarter to $6.4 
million for the 1997 Quarter. This increase was attributable principally to 
the amortization of intangibles, primarily goodwill, arising from 
acquisitions during the 1997 Period, principally Memorex Telex in November, 
1996. 

   Amortization of intangible assets increased by $6.3 million, or 59.4%, 
from $10.6 million for the 1996 Period to $16.9 million for the 1997 Period. 
This increase was attributable principally to the amortization of intangibles 
resulting from the BABSS and Memorex Telex acquisitions. 

   Employee severance and unutilized lease costs (credit): The Company 
recorded charges of $4.3 million and $7.0 million, respectively, in the 
second quarter of 1997 and 1996 for estimated future employee severance costs 
and unutilized lease/contract losses in connection with specific 
acquisitions. See Note 4 to the Unaudited Condensed Consolidated Financial 
Statements. 

   Interest Expense: Interest expense, net of interest income, decreased by 
$2.1 million, or 36.2%, from $5.8 million for the 1996 Quarter to $3.7 
million for the 1997 Quarter. This decrease was primarily attributable to the 
Company's reduced average borrowing rate on long-term indebtedness, which 
equaled approximately 9.0% and 6.4%, respectively, for the corresponding 
periods. The decrease in the average borrowing rate resulted from the 
refinancing of the Company's revolving credit facility in April, 1996. This 
interest rate-related decrease, coupled with lower average outstanding 
borrowings in the 1997 Quarter resulted in decreased overall interest 
expense. 

                               46           
<PAGE>
   Interest expense, net of interest income, decreased by $0.5 million, or 
4.6%, from $11.2 million for the 1996 Period to $10.7 million for the 1997 
Period. This decrease was also due primarily to the factors noted above. 

   Income Taxes: The Company's income tax provisions for the 1997 Quarter and 
the 1997 Period reflect an estimated effective income tax rate of 
approximately 42%, while the effective income tax rate for the 1996 Quarter 
and the 1996 Period was approximately 40%. This increase in the Company's 
anticipated effective income tax rate was due primarily to the prior-year 
impact of certain non-recurring foreign income tax benefits relating to net 
operating loss carryforwards. 

FISCAL 1996 COMPARED TO FISCAL 1995 

   Revenues: Revenues increased by $377.2 million, or 231.4%, from $163.0 
million for the fiscal year ended June 30, 1995 to $540.2 million for the 
fiscal year ended June 30, 1996. The increase is largely a result of 
acquisitions, principally the BABSS acquisition in October 1995 which 
accounted for approximately $350 million of the increase. 

   Gross profit: Gross profit increased by $88.4 million, or 178.6%, from 
$49.5 million during the fiscal year ended June 30, 1995 to $137.9 million 
for the fiscal year ended June 30, 1996. As a percentage of revenues, gross 
profit decreased from 30.4% to 25.5%, reflecting the change in mix of 
services resulting from the acquisition of BABSS. As a result of that 
acquisition, a smaller portion of revenues was derived from proprietary 
systems which typically generate higher profit margins than services for 
non-proprietary systems. 

   Selling, general and administrative expenses: Selling, general and 
administrative expenses increased by $47.2 million, from $22.0 million for 
the fiscal year ended June 30, 1995 to $69.2 million for the fiscal year 
ended June 30, 1996, principally as a result of the additional expenses 
relating to the revenue growth discussed above. As a percentage of revenues, 
selling, general and administrative decreased from 13.5% to 12.8%, 
respectively, reflecting economies of scale. 

   Amortization and write-off of intangibles: Amortization of intangibles 
increased by $8.9 million, from $6.8 million for the fiscal year ended June 
30, 1995 to $15.7 million for the fiscal year ended June 30, 1996, 
principally due to the amortization of intangibles arising from the BABSS 
acquisition. 

   Employee severance and unutilized lease costs (credit): During fiscal 
1996, the Company recorded $3.6 million (net of adjustments recording during 
the year) in employee severance and unutilized lease costs. These costs were 
related principally to future rent obligations and related costs for 
facilities of the Company that the Company determined were no longer required 
as a result of the acquisition of BABSS. 

   Interest expense: Interest expense increased by $12.2 million, from $2.5 
million for the fiscal year ended June 30, 1995 to $14.7 million for the 
fiscal year ended June 30, 1996, principally as a result of the indebtedness 
incurred to finance the acquisition of BABSS. See Note 10 of the Notes to the 
Company's Consolidated Financial Statements. 

   Provision for income taxes: The income tax provision for the fiscal year 
ended June 30, 1996 was based on an effective tax rate of approximately 40%. 
For the fiscal year ended June 30, 1995, the Company reported an income tax 
benefit equivalent of approximately 126%, arising primarily from the 
recognition of future tax benefits of tax loss carry-forwards and temporary 
timing differences. See Note 11 of the Notes to the Company's Consolidated 
Financial Statements. 

   Extraordinary item--early extinguishment of debt: Upon consummation of 
Holdings' initial public offering in April 1996, the Company was required to 
pay the total outstanding principal amount of its $30 million of 10.101% 
subordinated debentures due October 20, 2001. This prepayment resulted in the 
write-off of unamortized original issue discount of approximately $1.9 
million, net of income tax effect of $1.3 million, related to warrants issued 
with the debentures. 

FISCAL 1995 COMPARED TO FISCAL 1994 

   Revenues: Revenues increased by $54.6 million, or 50.4%, from $108.4 
million for fiscal 1994 to $163.0 million for fiscal 1995. The increase 
principally reflected the benefit throughout the period of the 

                               47           
<PAGE>
Company's acquisition of certain assets and liabilities of Servcom in August 
1994. Servcom had a monthly revenue base of approximately $5 million at the 
time of the acquisition. 

   Gross profit: Gross profit increased by $18.1 million, or 57.6%, from 
$31.4 million in fiscal 1994 to $49.5 million in fiscal 1995. As a percentage 
of revenues, gross profit increased from 29.0% to 30.4%, principally as a 
result of increased revenues from service contracts without a proportionate 
increase in personnel costs. 

   Selling, general and administrative: Selling, general and administrative 
expenses increased by $5.5 million, from $16.5 million in fiscal 1994 to 
$22.0 million in fiscal 1995. The increase is related predominantly to the 
Servcom acquisition, which required additional administrative and selling 
support for the Servcom customer contracts. As a percentage of revenues, 
selling, general and administrative expenses decreased from 15.2% to 13.5%, 
due to economies of scale. 

   Amortization and write-off of intangibles: Amortization of intangibles 
increased by $1.4 million, from $5.4 million in fiscal 1994 to $6.8 million 
in fiscal 1995. The amortization in fiscal 1994 included a $2.9 million 
write-off of intangibles relating to acquisitions in prior years. 
Furthermore, amortization of intangibles arising from acquisitions made in 
1991 and 1992 ended during fiscal 1994, offsetting, in part, the additional 
amortization of intangibles recorded during fiscal 1995 as a result of the 
August 1994 acquisition of Servcom. 

   Employee severance and unutilized lease costs (credit): During fiscal 
1994, the Company recorded a benefit of $6.4 million arising from the 
settlement of lease obligations for facilities no longer used in the 
Company's business, which obligations had previously been accrued in fiscal 
1993. During fiscal 1995, there were no comparable lease settlements. 

   Interest expense: Interest expense decreased $2.3 million, from $4.8 
million in fiscal 1994 to $2.5 million in fiscal 1995, due to the 
restructuring of indebtedness of the Company in 1994 (see Note 10 of the 
Notes to the Company's Consolidated Financial Statements) and a decrease in 
the prevailing interest rates on bank loans. 

   Income taxes: During fiscal 1995, the Company recorded a $23.1 million 
income tax benefit related to the expected utilization of tax loss 
carryforwards (which is net of a $10 million offsetting charge for potential 
limitations on their use) and the future tax benefit of other deductible 
temporary differences. As of June 30, 1995, based on its ability to generate 
taxable income, the Company recorded the appropriate deferred taxes. See Note 
11 of the Notes to the Company's Consolidated Financial Statements. The 
effective tax rate in 1994 was approximately 9.2%, which resulted from 
application of alternative minimum income tax and state taxes. 

   Discontinued operations: During fiscal 1995, the Company revised its 
estimates of certain accruals created as a result of the disposal of its 
computer products division during fiscal 1993. The reversal of certain 
accruals resulted in $1.1 million in additional net income in fiscal 1995. 
See Note 3 of the Notes to the Company's Consolidated Financial Statements. 

LIMITATION ON USE OF NET OPERATING LOSS CARRYFORWARDS AND OTHER TAX CREDITS 

   As of June 30, 1996, the Company had tax loss carryforwards of 
approximately $38.1 million and $15.2 million for Federal and state income 
tax purposes, respectively, which are scheduled to expire between 1997 and 
2009. The Company also had minimum tax credits of approximately $1.2 million 
as of June 30, 1996, with no applicable expiration period. These 
carryforwards and credits may be utilized, as applicable, to reduce future 
taxable income. Holdings' initial public offering resulted in an "ownership 
change" pursuant to Section 382 of the Code, which in turn resulted in the 
usage, for U.S. federal income tax purposes, of these carryforwards and 
credits during any future period being limited to approximately $20 million 
per annum. See Note 11 to the Company's Consolidated Financial Statements for 
the year ended June 30, 1996. In addition, the Merger will cause another 
"ownership change" of Holdings under Section 382 of the Code, and the 
Company, therefore, estimates that, for U.S. federal income tax purposes, the 
limitation on its use of tax loss carryforwards and other credits in any 
post-Merger period will be reduced to approximately $9.0 million per annum. 
The Company anticipates that fees and 

                               48           
<PAGE>
expenses incurred in connection with the Merger will result in additional tax 
loss carryforwards arising in fiscal 1998. For financial reporting purposes, 
the anticipated tax benefit associated with these carryforwards will be 
limited due primarily to the length of the period during which the 
anticipated tax benefit is expected to be realized. 

LIQUIDITY AND CAPITAL RESOURCES 

 Post-Merger 

   Following the Merger, the Company's principal sources of liquidity will be 
cash flow from operations and borrowings under the New Credit Facility. The 
Company's principal uses of cash will be debt service requirements, capital 
expenditures, purchases of repairable parts and acquisitions, and working 
capital. The Company expects that ongoing requirements for debt service, 
capital expenditures, repairable parts and working capital will be funded 
from operating cash flow and borrowing under the New Credit Facility. In 
connection with future acquisitions, the Company may require additional 
funding which may be provided in the form of additional debt, equity 
financing or a combination thereof. 

   The Company will incur substantial indebtedness in connection with the 
Merger and the Merger Financing. On a pro forma basis, after giving effect to 
the Merger, the Merger Financing and the application of the proceeds thereof, 
the Company would have had approximately $653.8 million of indebtedness 
outstanding as of March 31, 1997 as compared to $246.7 million of 
indebtedness outstanding as of March 31, 1997. In addition, on the same pro 
forma basis, the Company would have a stockholders' deficit of $125.1 million 
at March 31, 1997 as compared to a stockholders' equity of $201.1 million as 
of March 31, 1997. The Company's significant debt service obligations 
following the Merger could, under certain circumstances, have material 
consequences to security holders of the Company. See "Risk Factors." 

   In connection with the Merger, Quaker expects to raise $85 million through 
the issuance of the Debentures, which may be sold together with Public 
Warrants to purchase the Quaker Common Stock in the public markets (or, 
alternatively, through the issuance of preferred stock to the DLJMB Funds). 
At the Effective Time, Holdings will succeed to the obligations of Quaker 
with respect to the Debentures and any Public Warrants issued together with 
the Debentures, and the Public Warrants will, by their terms, become 
exercisable for an equal number of shares of Holdings Common Stock. In 
addition, the Issuer expects to issue the Senior Subordinated Notes for 
approximately $150 million of gross proceeds, and expects to enter into the 
New Credit Facility providing for term loans of $470 million and revolving 
loans of up to $105 million. At the Effective Time, the Issuer is expected to 
borrow all term loans available thereunder and approximately $8.3 million of 
revolving loans. The remaining revolving loans will, subject to a borrowing 
base, be available to fund the working capital requirements of the Company 
after the Merger. Approximately $299 million of the proceeds to the Issuer 
from the initial borrowings under the New Credit Facility and the Senior 
Subordinated Notes will be dividended or loaned to Holdings to fund a portion 
of the Cash Merger Consideration and fees and expenses of Holdings in 
connection therewith. Each financing is subject to customary conditions, 
including the negotiation, execution and delivery of definitive documentation 
with respect to such financing. 

   The DLJMB Funds and certain Institutional Investors also expect to 
purchase approximately 9,782,508 shares of Quaker Common Stock and the DLJMB 
Warrants (or the Direct Shares) for approximately $225 million. Upon the 
effectiveness of the Merger, the proceeds of such purchase will become an 
asset of Holdings. The proceeds of the Debentures, the Senior Subordinated 
Notes, the initial borrowings under the New Credit Facility and the purchase 
of common stock by DLJMB Funds will be used to finance the payment of the 
cash portion of the Merger Consideration, the Option Cash Proceeds and the 
Warrant Cash Proceeds, to refinance outstanding indebtedness of the Company 
and to pay expenses incurred in connection with the Merger. 

   The term loan facility under the New Credit Facility will consist of (i) a 
$195 million Term Loan A, (ii) a $150 million Term Loan B and (iii) a $125 
million Term Loan C. Term Loan A will mature six years after the closing 
date, Term Loan B will mature seven years after the closing date and Term 
Loan C will 

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mature eight years after the closing date. Commitments under the revolving 
credit facility of the New Credit Facility will terminate six years after the 
closing date. 

   Borrowings under the New Credit Facility will bear interest based on a 
margin over, at the Company's option, the base rate or LIBOR. The applicable 
margin will vary based on the Company's ratio of consolidated indebtedness to 
Adjusted EBITDA. The Company's obligations under the New Credit Facility will 
be secured by substantially all of the assets of the Company, including a 
pledge of the capital stock of all of its direct material subsidiaries, 
subject to certain limitations with respect to foreign subsidiaries. In 
addition, Holdings will guarantee the obligations of the Company under the 
New Credit Facility. Such guarantee will only be recourse to Holdings' pledge 
of all of the outstanding capital stock of the Company to secure the 
Company's obligations under the New Credit Facility. The New Credit Facility 
will contain customary covenants and events of default, including substantial 
restrictions on the Company's ability to make dividends or other 
distributions to Holdings. 

   The Debentures will be issued by Quaker and, at the Effective Time, will 
become obligations of Holdings. The Debentures will not be guaranteed by the 
Company or any of the Company's subsidiaries. The Debentures will mature in 
2008. No interest will accrue or be payable on the Debentures until    , 
2002. Thereafter, interest on the Debentures will be payable semi-annually in 
cash. The Debentures will contain customary covenants and events of default, 
including covenants that limit the ability of Holdings and its subsidiaries 
to incur debt, pay dividends and make certain investments. 

   The Senior Subordinated Notes will be issued by the Issuer and, upon 
issuance, will not be guaranteed by Holdings or any of the Issuer's 
subsidiaries. The Senior Subordinated Notes will mature in 2007. Interest on 
the Senior Subordinated Notes will be payable semi-annually in cash. The 
Senior Subordinated Notes will contain customary covenants and events of 
default, including covenants that limit the ability of the Issuer and its 
subsidiaries to incur debt, pay dividends and make certain investments. 

   As of March 31, 1997, the Company had no material commitments for 
purchases of repairable parts or for capital expenditures. 

   The Company has budgeted approximately $10 million in incremental 
expenditures for information systems to be incurred in fiscal 1998. The 
initiatives to be funded include the following: (i) enhancements to the 
Company's service entitlement process which will further ensure that 
customers are billed for all work performed; (ii) improvements to the 
Company's dispatch system and field engineer data collection and technical 
support tools which are designed to increase productivity; (iii) enhancements 
to the Company's help desk and central dispatch systems to provide an 
integrated support solution to the customer base, and (iv) improvements to 
the Company's field inventory tracking system which will facilitate increased 
transfer of inventory among field locations and reduce purchases of 
repairable parts. There can be no assurance that these amounts will be so 
expended by the Company, nor when these amounts will be so expended. 

   The Company anticipates that its operating cash flow, together with 
borrowings under the New Credit Facility, will be sufficient to meet its 
anticipated future operating expenses, capital expenditures and to service 
its debt requirements as they become due. However, the Company's ability to 
make scheduled payments of principal of, to pay interest on or to refinance 
its indebtedness and to satisfy its other debt obligations will depend upon 
its future operating performance, which will be affected by general economic, 
financial, competitive, legislative, regulatory, business and other factors 
beyond its control. See "Risk Factors--Substantial Leverage; Ability to 
Service Indebtedness; Stockholders' Deficit." 

 Historical 

   Financing: Until Holdings' initial public offering in April 1996, the 
Company's principal sources of capital had been borrowings from banks 
(primarily to finance acquisitions), private placements of equity and debt 
securities with principal stockholders and cash flow generated by operations. 
In April 1996, Holdings completed an initial public offering raising $106 
million through the issuance of 6.3 million shares of common stock. The 
proceeds of the initial public offering were used to repay approximately $70 
million of the Company's then existing term loan (the "1995 Term Loan") and 
the Affiliate Notes. 

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   The Company has relied on banks as the primary source of funds required 
for larger acquisitions, such as the August 1994 acquisition of certain 
assets and liabilities of Servcom and the October 1995 acquisition of BABSS. 
Since July 1993, the Company's smaller acquisitions have been funded 
primarily through a combination of seller financing, cash and the assumption 
of liabilities under acquired prepaid service contracts. 

   In April 1996, the Company converted the 1995 Term Loan and an existing 
$30 million revolving credit facility into a $225 million variable rate, 
unsecured revolving credit facility (the "1996 Revolving Credit Facility"). 
During November 1996, in connection with the acquisition of certain assets of 
the U.S. computer service business of Memorex Telex, the Company's lender 
approved a $75 million increase to the 1996 Revolving Credit Facility, 
raising the total loan commitment to $300 million. See Note 3 to the 
unaudited Condensed Consolidated Financial Statements. 

   The 1996 Revolving Credit Facility provides for revolving borrowings up to 
$300 million. The commitments thereunder terminate on April 26, 2001. The 
interest rate applicable to the 1996 Revolving Credit Facility varies, at the 
Company's option, based upon LIBOR (plus an applicable margin not to exceed 
1%) or the prime rate. The Company has entered into interest rate swap 
agreements resulting in fixed Euro dollar interest rates of 5.4% on $40.0 
million through December 1997 and 5.5% on another $40.0 million through 
December 1998. See Notes 2 and 10 to the Company's audited Consolidated 
Financial Statements. Although it may be exposed to losses in the event of 
nonperformance by counterparties to such swap agreements, the Company does 
not expect such losses, if any, to be material. As of March 31, 1997, the 
interest rate applicable to loans under the 1996 Revolving Credit Facility 
was LIBOR plus .75%, or an effective rate of approximately 6.5%, and 
available borrowings under the 1996 Revolving Credit Facility were $55.5 
million. 

   Borrowings incurred under the 1996 Revolving Credit Facility in the 1997 
Quarter and the 1997 Period were approximately $2.6 million and $52.9 
million, respectively. Borrowings incurred during the 1997 Period included 
substantially all of the funding required with respect to the Memorex Telex 
acquisition. The obligations of the Company thereunder are guaranteed by 
Holdings and certain of the Company's subsidiaries, except for its Canadian 
subsidiary. In connection with the Merger, the Merger Financing and the 
application of the proceeds thereof, all indebtedness outstanding under the 
1996 Revolving Credit Facility will be repaid. 

   Cash Flow and Leverage: Cash flow from operating activities for the 1997 
Quarter was approximately $36.7 million. These funds, together with 
borrowings under the 1996 Revolving Credit Facility, provided the required 
capital to fund capital expenditures of approximately $31.0 million, as well 
as the acquisition of assets from complementary businesses for approximately 
$3.5 million. Cash flow from operating activities for the 1997 Period was 
approximately $57.7 million. These funds, together with borrowings under the 
1996 Revolving Credit Facility, provided the capital required to fund capital 
expenditures of approximately $70.9 million, as well as the acquisition of 
assets from complementary businesses for approximately $34.4 million. 

   Reducing cash flow from operating activities for the 1997 Quarter and the 
1997 Period was a $1.8 million payment to the Internal Revenue Service in 
full satisfaction of certain interest liabilities related to prior tax 
periods. See Note 9 to the Company's audited consolidated financial 
statements for the fiscal year ended June 30, 1996. The Company had 
adequately accrued for this liability prior to payment, and no further 
amounts are due with regard to these matters. 

   In fiscal years 1996, 1995, and 1994, the Company generated net cash flow 
from operating activities of $51.9 million, $38.4 million, and $28.7 million, 
respectively. Cash required to fund the purchase of repairable parts and for 
capital expenditures totaled $70.8 million, $14.9 million and $2.2 million, 
during fiscal 1996, 1995 and 1994, respectively. 

   The majority of the Company's capital expenditures have historically 
consisted of purchases of repairable parts needed to meet the service 
requirements of customers under computer maintenance contracts. These 
repairable parts are generally purchased from OEMs and other third parties. 
The Company expended $86.4 million for the purchase of repairable parts in 
fiscal 1997 including purchases relating to the Company's Compaq "End of 
Life" Program. As of March 31, 1997, the Company had no material commitments 
for purchases of repairable parts or for capital expenditures other than 
those in the ordinary course of business. 

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   The Company maintains a significant inventory of expendable and repairable 
parts. Expendable parts are expensed as they are used in the operations of 
the business. Repairable parts are recorded at cost at the time of their 
acquisition and amortized over five years. The Company maintains a high level 
of inventories due to the wide range of products serviced, ranging from 
mainframe to personal computers. 

   The Company provides for obsolescence when accounting for expendable 
inventories and reviews obsolescence as it applies to its repairable parts. 
The Company believes it has provided adequate reserves for obsolescence for 
expendable inventories. The Company believes that accumulated amortization on 
repairable parts renders the need for an obsolescence reserve with respect to 
repairable parts unnecessary. 

   The most significant of the Company's acquisitions during the 1997 Period 
was the Memorex Telex acquisition on November 15, 1996. The base purchase 
price was $50.4 million, comprised of the Company's assumption of $26.0 
million of liabilities under acquired customer maintenance contracts, and 
$24.4 million in cash after taking into account certain purchase price 
adjustments. 

   The balance sheet reflects working capital (deficiency) as of March 31, 
1997 of $10.1 million, and as of June 30, 1996, 1995, and 1994, of $12.9 
million, ($51.8) million and ($34.0) million, respectively, which deficits 
for 1995 and 1994 were primarily attributable to the use of short-term 
liabilities to fund the purchase of long-term assets. 

   The allowance for uncollectible accounts at March 31, 1997 and 1996 
amounted to 7.9% and 9.4% of trade receivables, respectively. The allowance 
for uncollectible accounts at June 30, 1996 and 1995 amounted to 9.4% and 
19.2% of trade receivables, respectively, because of the Company's write-off 
experience with respect to accounts receivable obtained by acquisition and 
the potential offset against an OEM's trade receivable in respect of 
unreturned, unused and replaced parts. 

   The Company, or certain businesses as to which it is alleged that the 
Company is a successor, have been identified as potentially responsible 
parties in respect of three waste disposal sites that have been identified by 
the U.S. Environmental Protection Agency as Superfund sites. In addition, the 
Company received a notice several years ago that it may be a potentially 
responsible party in respect of a fourth, related site, but has not received 
any other communication in respect of that site. The Company has estimated 
that its share of the costs of the clean-up of one of the sites will be 
approximately $500,000, which has been provided for in liabilities related to 
the discontinued products division in the Company's financial statements. 
Complete information as to the scope of required clean-up at these sites is 
not yet available and, therefore, management's evaluation may be affected as 
further information becomes available. However, in light of information 
currently available to management, including information regarding 
assessments of the sites to date and the nature of involvement of the 
Company's predecessor at the sites, it is management's opinion that the 
Company's share, if any, of the cost of clean-up of these sites will not be 
material to the consolidated financial position, results of operations or 
liquidity of the Company. See Note 16 of the Notes to the Company's 
Consolidated Financial Statements. See "Risk Factors--Potential Environmental 
Liabilities." 

EFFECT OF INFLATION; SEASONALITY 

   Inflation has not been a material factor affecting the Company's business. 
In recent years, the cost of electronic components has remained relatively 
stable due to competitive pressures within the industry, which has enabled 
the Company to contain its service costs. The Company's general operating 
expenses, such as salaries, employee benefits, and facilities costs, are 
subject to normal inflationary pressures. 

   The operations of the Company are generally not subject to seasonal 
fluctuations. 

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                                   BUSINESS 

OVERVIEW 

   The Company is the largest independent provider of multivendor computer 
maintenance and technology support services in the United States, based on 
Dataquest estimates for calendar year 1996. The Company offers its customers 
a single source solution for virtually all of their computer maintenance and 
technology support requirements, including hardware maintenance services, 
software support, end-user/help desk services, network support and other 
technology support services. The Company believes it is the most 
comprehensive independent (i.e., not affiliated with an OEM) provider of 
these services across a broad range of computing environments, including 
mainframes, midrange and distributed systems, workgroups, PCs and related 
peripherals. The Company provides support for over 15,000 hardware products 
manufactured by more than 1,000 OEMs. The Company also supports most major 
operating systems and over 150 shrink-wrapped software applications. The 
Company delivers its services through an extensive field service organization 
of approximately 4,000 field technicians in over 150 service locations 
throughout the United States and Canada and strategic alliances in selected 
international markets. 

   DecisionOne has emerged as the leading independent, multivendor provider 
of computer maintenance and technology support services by (i) consummating 
over 35 complementary acquisitions since the beginning of fiscal 1993, (ii) 
expanding maintenance capabilities and introducing new technology support 
services, (iii) increasing sales to existing customers by increasing 
equipment under contract and by selling existing customers new technology 
support services, (iv) adding new corporate customers and (v) providing 
outsourcing services for OEMs, software publishers, system integrators and 
other independent service organizations. As a result, the Company's revenues 
have grown at a compound annual rate of 69.2% to approximately $820.4 million 
for the annualized quarter ended March 31, 1997 from $114.1 million in fiscal 
1993. Over the same period, the Company's Adjusted EBITDA has grown at a 
74.2% compound annual rate to approximately $120.3 million for the annualized 
quarter ended March 31, 1997 from $15.0 million in fiscal 1993. 

   In 1996, based on Dataquest projections, the Company estimates it had a 9% 
market share of the $8.8 billion independent, multivendor segment of the 
$40.5 billion U.S. hardware maintenance and technology support services 
market. The independent, multivendor segment is projected by Dataquest to 
grow at a 14% compound annual rate from $8.8 billion in 1996 to $14.8 billion 
in 2000. The Company believes this growth is being driven by the 
proliferation of computer equipment as well as outsourcing trends, including: 
(i) the outsourcing by corporate customers of hardware maintenance and 
technical support requirements and (ii) the outsourcing by major hardware 
OEMs and software publishers of maintenance services (including warranty and 
post-warranty services) and end-user technical support requirements. In 
addition, the Company believes that demand for its services is being driven 
by the increasing complexity of computing environments which has resulted 
from the migration of computer systems from single OEM, centralized systems 
to multivendor, decentralized systems. The Company believes that this 
increased complexity has generally surpassed the technical capabilities of 
many in-house support staffs and has accelerated the pace of outsourcing. The 
Company believes that customers are increasingly turning to independent 
service providers when outsourcing due to the increased use of multiple 
vendors for hardware and the perception that OEM service providers are biased 
toward specifying their own equipment as computer purchase requirements 
arise. Furthermore, many OEMs such as Sun and Compaq are outsourcing certain 
non-core customer service activities, including maintenance services 
(including warranty and post-warranty services) and product support services 
(such as end-user help desk services) to independent service organizations 
such as the Company. 

COMPETITIVE STRENGTHS 

   The Company believes that it possesses a number of competitive strengths 
that have allowed it to become the leading independent provider of 
multivendor computer maintenance and technology support services, including: 

   EXTENSIVE SERVICE INFRASTRUCTURE.  The Company provides customers with 
high quality service through an extensive infrastructure including: (i) 
approximately 4,000 highly trained field technicians, (ii) 

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over 150 geographic locations throughout the United States and Canada, (iii) 
a substantial spare parts inventory to ensure supply and rapid response 
times, (iv) a broad service offering which enhances the Company's ability to 
provide customers with a single source solution, (v) an extensive proprietary 
database of historical failure rates for over 15,000 hardware products 
manufactured by over 1,000 OEMs, (vi) a detailed record of major customers' 
hardware and software assets and a record of such customers' maintenance 
patterns and (vii) proprietary dispatch systems to ensure rapid customer 
response times. 

   INDEPENDENT, MULTIVENDOR SERVICE PROVIDER. The Company provides customers 
with an independent, multivendor solution for their computer maintenance and 
technology support needs. As an independent service provider, the Company 
believes it is viewed by customers as impartial to any particular OEM's 
products. As a multivendor service provider, the Company supports over 15,000 
hardware products manufactured by more than 1,000 OEMs as well as most major 
operating systems and over 150 shrink-wrapped software applications. OEM, 
specialty and local service providers do not offer either the breadth of 
services or the geographic presence throughout the United States and Canada 
provided by the Company. 

   CONTRACT-BASED REVENUES. Approximately 85% of the Company's revenues in 
fiscal 1996 were derived from contracts, under which equipment and services 
may be added and deleted. Furthermore, the Company believes that its 
extensive service infrastructure and its unique knowledge of its customers' 
hardware and software service requirements enhance the Company's ability to 
provide superior service. The Company believes that the resulting track 
record of service to existing customers affords it a competitive advantage in 
renewing existing contracts and winning new contracts. Although many of the 
Company's existing customer contracts are currently terminable on short 
notice, 49 out of the Company's top 50 customers in fiscal 1994 are still 
customers today. 

   DIVERSIFIED AND STABLE FORTUNE 1000 CUSTOMER BASE. The Company services 
over 51,000 customers at over 182,000 sites across the United States and 
Canada. In fiscal 1996, the Company's top 10 customers represented 23% of 
revenues and the top 100 customers represented 47% of revenues. The Company's 
customers include a diverse group of national and multinational corporations, 
including SABRE Group, Inc. (an affiliate of American Airlines, Inc.), Sun, 
Compaq, NationsBank, DuPont, Chevron Corporation and Netscape. The Company 
believes that the scope of its service offerings and the breadth of its 
geographic presence in the United States and Canada allow it to serve this 
diverse group of national and multinational customers as well as thousands of 
smaller customers who also require customized services. 

   MITIGATED TECHNOLOGY AND RECESSION RISKS. The Company provides services 
across a broad range of computing environments, including mainframes, 
midrange and distributed systems, workgroups, PCs and related peripherals. 
Consequently, although each segment of the computer hardware and software 
industry is subject to shifts in technology, the Company believes that the 
diversity of computing environments for which it provides services mitigates 
the potential adverse effects of technological changes in any one segment. 
Furthermore, the Company believes that because computer maintenance 
requirements are based primarily on usage, the Company's hardware maintenance 
business may be insulated from the adverse effects of declines in spending 
during recessionary periods, so long as computer usage continues to 
necessitate maintenance spending. 

BUSINESS STRATEGY 

   DecisionOne has developed a business strategy which it believes will 
enable it to profitably grow future revenue and cash flow and which includes 
the following elements: 

   PROVIDE A SINGLE SOURCE TECHNOLOGY SUPPORT SOLUTION. The Company intends 
to continue its strategy of offering its customers a broad and expanding 
range of computer technology support services in a single interface format. 
The Company believes it meets the customer's preference for a single 
interface by offering maintenance and technology support services across most 
leading brands of hardware and software within virtually all computing 
environments. In addition, the Company's single source solution enables the 
Company to retain customers when customers change, substitute or upgrade 
their computing environments. 

                               54           
<PAGE>
   OFFER ADDITIONAL SERVICES TO EXISTING CUSTOMERS. The Company generates new 
revenues from existing customers by adding new equipment to existing hardware 
maintenance contracts and by providing existing customers with additional 
support services. Recent revenue growth attributable to the expansion of 
additional support services has been derived primarily from (i) end-user 
support services such as help desk services, (ii) network support services 
such as LAN administration, security management and fault management, (iii) 
logistics services such as parts repair, inventory and asset management, and 
warranty parts management and (iv) program management services such as 
technology deployment and computer and software moves, adds and changes. The 
Company believes that the breadth of its additional support services has 
permitted, and will continue to permit, the Company to leverage its historic 
strength in hardware maintenance to increase revenues from existing customers 
and has enabled the Company to grow sales to its top 50 customers in fiscal 
1994 by 33.3% through fiscal 1996. 

   LEVERAGE EXISTING SERVICE INFRASTRUCTURE. The Company believes that, due 
to the large scale of the Company's service infrastructure, the Company 
enjoys substantial operating leverage and has positioned itself to increase 
productivity and profitability whether the Company grows internally or 
through acquisitions. The principal areas in which the Company expects to 
realize the benefits of operating leverage include: (i) increased customer 
call density in a region permitting field service technicians in the region 
to complete a greater number of service calls per day, (ii) increased 
comparable equipment density allowing the Company to operate with 
proportionally lower inventory of spare parts and (iii) productivity gains 
driven by new services such as end-user support services which reduce 
unnecessary trips by field technicians to existing customers and by the 
addition of new equipment under existing maintenance contracts. The Company 
intends to further improve the productivity of its existing infrastructure by 
investing in upgrades of its management information systems. 

   PURSUE COMPLEMENTARY ACQUISITIONS. The Company believes it is well 
positioned strategically to participate in the further consolidation of the 
computer maintenance and technology support services market and expects to 
continue to evaluate complementary acquisitions. Further, the Company 
believes that pursuing complementary acquisitions is an attractive growth 
strategy due to the significant synergies which the Company may achieve when 
it successfully consolidates acquisitions into its service infrastructure. 
Since the beginning of fiscal 1993, the Company has completed over 35 
acquisitions. The Company's typical acquisition consists principally of 
customer maintenance and support contracts as well as the accompanying spare 
parts inventory. The Company generally reduces the cost structure necessary 
to service the acquired customer contracts by leveraging DecisionOne's 
extensive service infrastructure, spare parts inventory and administrative 
function. For example, the Company was able to service the contracts acquired 
from Memorex Telex in November 1996 with approximately 36% fewer employees 
than previously required by Memorex Telex. In addition, the Company seeks to 
increase sales and profitability by offering acquired customers additional 
services. 

   CAPITALIZE ON OUTSOURCING TREND AMONG OEMS, SOFTWARE PUBLISHERS AND 
SYSTEMS INTEGRATORS. The Company expands its marketing reach by offering its 
services through outsourcing arrangements and indirect channels. For fast 
growing hardware OEMs and software publishers concerned with cost savings and 
time-to-market issues such as Sun, Netscape and Compaq, the Company provides 
outsourced customer support services such as help desk services, warranty and 
post-warranty maintenance services, and technical product support services. 
For systems integrators, the Company provides maintenance and technology 
support services on a subcontract basis to several large outsourcing clients 
of EDS and Computer Sciences Corp. 

INDUSTRY BACKGROUND 

   The United States market for computer hardware maintenance and technology 
support services is large and growing. According to Dataquest projections, 
the hardware maintenance and technology support services market was 
approximately $40.5 billion in 1996 and is projected to grow at a compound 
annual rate of 5.6% to $50.3 billion by the year 2000. Within the market 
surveyed by Dataquest, Dataquest estimates that the independent, multivendor 
segment was approximately $8.8 billion in 1996 and projects the segment to 
grow at a 14% compound annual rate to $14.8 billion by the year 2000. 
According to Dataquest, independent, multivendor service providers such as 
the Company are taking market share 

                               55           
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from the OEM service providers faster than OEMs are contracting new business. 
The Company believes that this is occurring for several reasons including: 
(i) customers are looking for single-source providers who support multiple 
computer hardware and software platforms, (ii) independent service providers 
are viewed as being unbiased toward computer purchase decisions and (iii) 
OEMs are increasingly outsourcing customer maintenance service (including 
warranty and post-warranty services) and technical customer support such as 
help desk services to independents in order to focus on their core design, 
technology and marketing competencies. According to Dataquest, within the 
independent, multivendor segment, hardware maintenance was the dominant 
service, accounting for approximately 71% of 1996 revenues, with technology 
support services, including software support, network support and end-user 
training, comprising the remaining 29% of 1996 revenues. 

   The independent, multivendor segment is also fragmented and consolidating. 
According to Dataquest, the top 10 participants accounted for less than 50% 
of the market in 1995. Participants in the independent multivendor segment 
include: (i) several large independent service providers, (ii) the 
multivendor segments of OEM service organizations and (iii) hundreds of 
smaller independent companies servicing either product niches or limited 
geographical areas of the United States. The significant market position of 
OEMs is due largely to their traditional role of servicing their own 
installed base of equipment and their customers' former reliance on 
centralized, single vendor solutions (i.e. mainframe systems). 

COMPANY SERVICES 

   The Company provides a comprehensive range of core technology support 
services to customers across a broad range of computing environments, 
including mainframes, midrange and distributed systems, workgroups, PCs and 
related peripherals. The Company customizes its service offerings to the 
individual customer's needs in response to the nature of the customer's 
requirements, the term of the contract and the combination of services that 
are provided. Services are bundled to match the support requirements of 
customers and include hardware support, end-user and software support, 
network support, management information services, program management, 
planning support and ancillary support services. 

 Hardware Support 

   Hardware support services consist of remedial and preventive maintenance 
for computers and computer peripheral devices. The Company supports over 
15,000 different hardware products manufactured by more than 1,000 OEMs. The 
Company's customer support centers ("CSCs") handle over 330,000 calls per 
month regarding hardware support. The Company maintains and manages an 
inventory of over 3.5 million parts representing more than 300,000 part 
numbers. The Company also has access to a network of computer equipment 
vendors, brokers and highly skilled repair suppliers, as well as access to 
certain IBM Designated Parts Sales Locations. 

   In addition to its on-site diagnostic tools, the Company uses industry and 
proprietary software diagnostic capabilities to monitor system performance on 
a remote basis. Also, large customers are provided remote, on-line access to 
certain of the Company's systems to log service requests and track service 
delivery. 

   The Company prices its products and services on either a fixed fee or per 
incident basis. Pricing is based on various factors including equipment 
failure rates, cost of repairable parts and labor expenses. 

 End-User and Software Support 

   The Company's CSCs handle over 90,000 calls per month for help desk and 
software support. Levels of support range from basic and network support for 
corporate end-users to advanced operating system support for systems 
administrators. Customized support also is available for vertical market 
applications and OEM accounts. Operational services are available seven days 
per week, twenty-four hours a day. 

   The Company currently provides support for PC/workstation operating 
systems such as Windows(Registered Trademark) 95, Windows(Registered 
Trademark), MS-DOS(Registered Trademark), and Sun Microsystems' 
Solaris(Registered Trademark), as well as support on network operating 

                               56           
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systems such as Novell Netware(Registered Trademark) and Windows(Registered 
Trademark) NT. Groupware products like Lotus Notes and Internet browsers such 
as Netscape also are fully supported. Additionally, over 100 PC software 
products ranging from spreadsheets and word processing to communications and 
graphics are supported, as are numerous on-line services. 

   The Company is a Microsoft Authorized Support Center, providing help desk 
support for a broad range of Microsoft business software applications and 
operating systems. Technical support is delivered through the Company's 
network of CSCs and ranges from basic end-user software support to second 
level professional support, and work in conjunction with Microsoft desktop 
applications and operating systems, like Microsoft Windows(Registered 
Trademark) 95 and Windows(Registered Trademark) NT. 

 Network Support 

   The Company provides support services for networked computing 
environments, including management, administration, and operations support 
for both local area networks and wide area networks ("WANs"). Network support 
services are designed to reduce the cost of ownership of networked computing, 
improve productivity of network users, and supplement customers' internal 
support staffs. The Company's remote network management services provide 
monitoring of fault and performance data in customers' networks and problem 
resolution from the Company's network management center. The Company also 
provides on-site network services to assist customers with network 
administration, operations, and remedial support. Network specialists may be 
resident at the customer site or dispatched as necessary. 

 Logistics Services 

   The Company also repairs and refurbishes computer parts and assemblies at 
seven depot repair centers in the United States. In addition to supporting 
its own business, these services are provided primarily for OEMs, 
distributors and other third-party maintenance companies. Subassemblies 
repaired include system logic boards, hard disk drive assemblies, 
peripherals, power supplies and related equipment. The Company's depot repair 
facilities located in Malvern, Pennsylvania; Boston, Massachusetts; 
Milwaukee, Wisconsin; and San Francisco, California are certified to ISO-9002 
standards. 

   The Company also provides logistics services, including the planning and 
forecasting of parts requirements and parts sourcing, inventory and warranty 
management, for Compaq and other manufacturers. Under terms of the Compaq 
logistics service contract, the Company handles orders from customers, 
dealers and distributors in North America for parts that are no longer 
produced by Compaq. The parts are used to repair Compaq desktops, laptops and 
servers and include such components as flat panels (LCDs), motherboards, 
monitors, power supplies and related parts. In addition to repair and 
replacement work, the Company manages the program's logistics requirements 
and parts warranty reimbursement activities. 

 Program Management 

   The Company provides ongoing management services for companies that wish 
to outsource all or a portion of their services management requirements. 
Typical services include third-party vendor management, on-site personnel 
support and program evaluation, as well as a variety of support capabilities 
required to prepare a system for operation and improve its efficiency. These 
support capabilities include support for system installation, 
de-installation, moves, upgrades, reconfigurations, system configuration 
audits, inventory tracking services and data restoration assistance. 

 Planning Support 

   The Company assists customers in defining their enterprise service 
requirements, establishing service delivery benchmarks, recommending process 
improvements and auditing the results of implemented programs over time. The 
objective of these consulting services is to assist customers in reducing the 
total cost of ownership and improving operating efficiency in their service 
environments. 

                               57           
<PAGE>
 Information Services 

   The Company makes service improvement recommendations to customers based 
on information accumulated from its hardware, network and end-user support 
services. Management information services allow customers to make informed 
decisions relating to hardware and software procurements as well as the need 
for increased employee training. The Company believes these services 
differentiate it from OEMs and software developers that may favor their own 
products. 

   The Company's AssetOne(Trademark) service tracks customers' desktop assets 
and provides information on hardware configuration, software utilization, 
warranty status, equipment location and user profiles. This information can 
then be used to improve the way customers' assets are deployed, serviced, and 
used in order to reduce costs and increase end-user productivity. 

 Support Partner Programs 

   The Company maintains strategic alliances with several significant 
companies in order to provide customers with comprehensive technology support 
solutions. The Company does not receive revenues for services provided by its 
strategic partners. Key relationships include: General Electric Computer 
Leasing Corp., which provides computer acquisition, disposition and financing 
services; SunGard Recovery Services Inc., which provides disaster recovery 
services; and MicroAge, Inc., which supplies hardware products such as 
personal computers, peripherals, network products and related devices. 

SALES AND MARKETING 

   The Company's core product capabilities are bundled to match the support 
requirements of customers. Individual service portfolios exist for data 
center, mid-range and desktop environments. In addition, a product portfolio 
exists for OEMs who seek support for parts sourcing and repair, inventory 
management and related logistics services. 

   The Company sells its services through both direct and indirect sales 
channels. The Company's direct sales force consists of approximately 275 
sales professionals who are organized into a general commercial sales group 
as well as into several dedicated groups including: a Federal Group, which 
sells to the Federal Government; a National Accounts Group, which focuses on 
large and multinational corporate customers; and a Telesales Group, which 
focuses on small accounts. 

   The Company also sells its services through its indirect sales force 
comprised of approximately 25 sales professionals. Product support 
relationships exist with OEMs such as Sequent Computer Corporation, EMC(2) 
Corporation ("EMC"), Sun and Compaq, and software developers such as 
Netscape, Novell, Inc., Microsoft Corporation and SunSoft, Inc. 

INTERNATIONAL BUSINESS PARTNERS 

   In order to provide international service to its multinational customers, 
the Company supplements its broad North American infrastructure with 
strategic alliances in selected international markets. The Company maintains 
relationships with International Computers Limited ("ICL") and FBA Computer 
Technology Services ("FBA"). The Company licenses many of its proprietary 
multivendor support tools to FBA and to ICL Sorbus Ltd. ("ICL Sorbus"), which 
is ICL's multivendor services group in Western Europe. As a result, the 
Company is able to offer its multinational customers service in Western 
Europe, Asia and Australia. 

   ICL is a leading information technology company that has approximately 
23,000 employees operating in about 80 countries around the world. In Western 
Europe, the ICL Sorbus companies provide multivendor services in 17 countries 
with approximately 250 service locations and about 5,000 employees. Several 
of the Company's major customers, including SABRE Group, Inc. and DuPont 
benefit from the agreement between the Company and ICL Sorbus, whereby ICL 
Sorbus agrees to provide services at the European locations of the Company's 
multinational customers. Through ICL Sorbus, the Company utilizes the service 
branches of both ICL and ICL's parent company, Fujitsu Ltd., to provide 
worldwide multivendor support throughout Asia, the Pacific Rim, the Middle 
East and Africa. 

                               58           
<PAGE>
   FBA, an affiliate of Fujitsu Ltd., provides multivendor services in 
Australia and New Zealand from 21 locations with 150 employees. In addition 
to providing technical support to FBA, the Company has supplied various 
management and sales support personnel to FBA. FBA also provides services to 
certain of the Company's multinational customers, including Sun. 

SERVICE INFRASTRUCTURE 

   Centralized Dispatch. When a customer places a call for remedial 
maintenance, the Company uses its Dispatch Data Gathering system ("DDG") to 
manage the process. When a customer is identified, the DDG system displays 
the customer's service level requirements and covered equipment. Specific 
information on the symptoms of the problem and the products that are 
malfunctioning are entered into the system to begin tracking the service 
event. The Company's Customer Support Representative ("CSR") selects, based 
upon the requirements of the service event, the appropriate Customer Service 
Engineer ("CSE") from a list of pre-assigned primary and back-up personnel 
and passes this information to the selected CSE. 

   The Company maintains three CSCs in Malvern, Pennsylvania; Bloomington, 
Minnesota; and Tulsa, Oklahoma. Customers can reach the CSCs by calling one 
toll-free telephone number. The CSCs currently are staffed with over 575 CSRs 
and 29 staff/operations managers. There is a duty manager on call in each 
center at all times. CSCs are available on a 24 hour, 7 day per week basis. 
Redundancy for disaster recovery purposes is designed into the CSC system 
through the three locations' use of automatic telecommunications switching. 

   Inventory Logistics. In order to meet customer computer repair 
requirements, the Company maintains a tiered approach to inventory 
management. Parts or assemblies with low failure rates are stocked in either 
the Company's central distribution center located in Malvern, Pennsylvania or 
in its critical parts center in Dallas, Texas. The Company also maintains six 
regional distribution centers in Atlanta, Georgia; Newark, New Jersey; Los 
Angeles, California; San Francisco, California; Chicago, Illinois; and 
Wilmington, Ohio for critical parts needed more frequently throughout the 
United States. In order to service customers whose response time requirements 
are two to four hours, higher usage parts are maintained at the Company's 
branch offices or local attended stocking locations. Customer site parts 
storage is arranged when customer response time requirements are two hours or 
less. 

   The Company's field inventory system ("FIS") is a real-time system which 
tracks the inventory and repairable parts assigned to its field workforce and 
located at seven distribution centers, field offices or at customer sites. 
Parts information processed through FIS is integrated with the Company's 
other key systems, including DDG and International Support Information System 
("ISIS"). 

SERVICE TECHNOLOGY 

   The Company has developed several proprietary technologies for use in 
service planning, support and delivery. These service tools include 
proprietary databases, remote diagnostic and system monitoring software, and 
instructional documentation. These technical support tools not only provide 
remote and on-site predictive and remedial service support, but also enable 
the Company to collect extensive, objective systems performance measurement 
information (on the customer's environment as well as benchmarking against 
the Company's database) which its customers can use to identify potential 
efficiencies, evaluate competing products and technologies, and determine 
whether its requirements are being met. 

   The Company's proprietary service technologies include ISIS, SERVICE EDGE 
and MAXwatch(Trademark). The Company licenses certain of these technologies 
and provides other technical support to certain foreign multivendor service 
providers, including ICL Sorbus in Europe, FBA in Australia and New Zealand, 
and PT Metrodata Electronics in Indonesia. 

   International Support Information Systems. ISIS is a database accessible 
to the Company's customer service engineers that is comprised of diagnostic 
and symptom fix data for thousands of products, service updates, and service 
planning information, such as machine performance and parts usage 
information, 

                               59           
<PAGE>
and remote support capabilities for large IBM systems, including automatic 
"call home" to the Company. The Company believes that ISIS is the most 
comprehensive service-related database of any independent computer service 
organization. 

   SERVICE EDGE. SERVICE EDGE is a PC-based system installed at the 
customer's site which monitors error messages and collects and reports 
service data to help customers predict potential system failures and provide 
customers with system performance information. 

   MAXwatch(Trademark). MAXwatch(Trademark) is an on-site program for 
products of Digital Equipment Corporation ("Digital") which monitors system 
integrity, proactively detects and corrects certain system errors, and 
automatically "calls home" for remote technical support when pre-defined 
error thresholds are exceeded. A similar product, MAX400, is available for 
IBM AS/400 systems. 

   DecisionOne, AssetOne(Trademark), ISIS, SERVICE EDGE and 
MAXwatch(Trademark) are service marks or trademarks owned by the Company. All 
other brand names, service marks or trademarks appearing herein are the 
property of their respective owners. 

TRAINING 

   The Company maintains the technical expertise of its engineers through 
training programs designed to teach the various techniques for determining 
the status of a customer's total computer operations. The Company's training 
offers support professionals a broad exposure to various computer system 
technologies. 

   The Company's training facilities include 26 classrooms, 23,000 square 
feet of hands-on lab space, 26 full-time instructors and video specialists 
and a curriculum of over 80 courses. The Company has five training centers 
and labs located in Frazer, Pennsylvania; Malvern, Pennsylvania; Bloomington, 
Minnesota; Milwaukee, Wisconsin; and Phoenix, Arizona. Six months following 
course work, the Company surveys the engineers to gauge the effectiveness and 
applicability of its training curriculum. 

CUSTOMERS 

   The Company services over 51,000 customers at over 182,000 sites across 
the United States and Canada. The Company sells services to five types of 
customers: large businesses that have complex computing support needs and 
typically maintain a data center, distributed computing and work group 
environments; medium-sized businesses that rely primarily on distributed 
systems for their computing needs; small businesses that principally use LANs 
and WANs for computing; individuals who use stand-alone computing systems; 
and OEMs and software developers that contract with the Company for warranty 
services, logistic support services or help desk support. A significant 
portion of the Company's revenues are attributable to large businesses with 
complex computing support needs. 

COMPETITION 

   Competition among computer support service providers, both OEM and 
independent service organizations, is intense. The Company believes that 
approximately 80% of that portion of the hardware maintenance services market 
that is related to mainframes and stand-alone midrange systems is currently 
serviced by OEM service organizations. In addition, the Company believes that 
OEM service organizations provide a smaller, but still significant, portion 
of the computer maintenance services related to distributed systems, 
workgroups and PCs. The remainder of the market is serviced by a small number 
of larger, independent companies, such as the Company, offering a broader 
range of service capabilities, as well as numerous small companies focusing 
on narrower areas of expertise. 

   The Company considers its principal competitors to include: IBM and its 
affiliate Technology Service Solutions, Digital, and Wang Laboratories, Inc., 
the multivendor service divisions of certain other OEMs, other national 
independent service organizations that are not affiliated with OEMs such as 
Vanstar Corporation, Entex Corporation and Stream International, Inc., and 
various regional service providers. 

   The Company believes that the primary competitive factors in the computer 
services industry are the quality of a company's services, the ability to 
service a wide range of products supplied by a variety of 

                               60           
<PAGE>
vendors, the geographic coverage of a company's services and the cost to the 
customer of those services. The Company believes that customers are 
increasingly looking for service providers capable of providing a 
single-source solution for their increasingly complex multivendor systems. 
See "Risk Factors--Competition; Competitive Advantages of OEMs." 

FACILITIES 

   The Company leases certain office and warehouse facilities under operating 
leases and subleases that expire at various dates through November 30, 2005. 
The Company's executive offices are located at the Frazer, Pennsylvania 
facilities listed below. The principal facilities currently leased or 
subleased by the Company are as follows: 

<TABLE>
<CAPTION>
                                             SQUARE 
LOCATION                                     FOOTAGE     LEASE EXPIRATION 
- ------------------------------------------  ---------    ---------------- 
<S>                                        <C>          <C>
Frazer, Pennsylvania (Office) .............  109,800    November 2005 
Frazer, Pennsylvania (Office) .............   35,968    April 2003 
Malvern, Pennsylvania (Depot/Call Center)    200,000    May 2000 
Horsham, Pennsylvania (Warehouse)  ........  100,000    December 1999 
Bloomington, Minnesota (Call Center) ......   66,000    March 1998 
Hayward, California (Depot) ...............   91,000    September 1999 
Northborough, Massachusetts (Depot)  ......   52,778    July 1998 
Wilmington, Ohio (Warehouse)...............   83,000    January 2001 
Grove City, Ohio (Depot)...................  118,500    January 2002 
</TABLE>                                             

   In addition, the Company owns two facilities located in Tulsa, Oklahoma 
(multi-purpose) and the suburbs of Milwaukee, Wisconsin (logistics services). 
The Company's management believes that its current facilities will be 
adequate to meet its projected growth for the foreseeable future. 

EMPLOYEES 

   As of June 30, 1997, the Company had approximately 6,500 full-time and 60 
part-time employees. None of the Company's employees is currently covered by 
collective bargaining agreements. Management considers employee relations to 
be good. 

LEGAL PROCEEDINGS 

   The Company is a party, from time to time, to lawsuits arising in the 
ordinary course of business. The Company believes it is not currently a party 
to any material legal proceedings. However, within the past several years, 
several OEMs have been involved in litigation with independent service 
organizations, including the Company, in which such OEMs have claimed 
infringement of software copyrights held by the OEMs. The Company currently 
is not involved in any such litigation. See "Risk Factors--Copyright Issues." 

   The Company, or certain businesses as to which it is alleged that the 
Company is a successor, have been identified as potentially responsible 
parties in respect of three waste disposal sites that have been identified by 
the United States Environmental Protection Agency as Superfund Sites: (i) PAS 
Irwin Dump Site, Oswego, New York (and six satellite sites, including the 
Fulton Terminals Site, Fulton, New York); (ii) North Penn Area 6 Site, 
Lansdale, Pennsylvania; and (iii) Revere Chemical Site, Nockamixon, 
Pennsylvania. In addition, the Company received a notice several years ago 
that it may be a potentially responsible party with respect to the Boarhead 
Farms Site, Bridgeton, Pennsylvania, at a site related to the Revere Chemical 
site, but has not received any additional communication with respect to that 
site. Under applicable law, all parties responsible for disposal of hazardous 
substances at those sites are jointly and severally liable for clean-up 
costs. The Company has estimated that its share of the costs of the clean-up 
of one of the sites will be approximately $500,000, which has been provided 
for in liabilities related to the discontinued products division in the 
accompanying consolidated balance sheets as of June 30, 1996, 1995 and 1994. 
Complete information as to the scope of required clean-up at these sites is 
not 

                               61           
<PAGE>
yet available and, therefore, management's evaluation may be affected as 
further information becomes available. However, in light of information 
currently available to management, including information regarding 
assessments of the sites to date and the nature of involvement of the 
Company's predecessor at the sites, it is management's opinion that the 
Company's share, if any, of the cost of clean-up of these sites will not be 
material to the consolidated financial position, results of operations or 
liquidity of the Company. See Note 16 of the Notes to the Company's 
Consolidated Financial Statements. 

REGULATION 

   Under the National Industrial Security Operating Manual, companies with 
contracts or subcontracts with the U.S. government that involve access to 
classified information must, if they will come under foreign ownership, 
control or influence ("FOCI"), notify the U.S. Department of Defense. If they 
wish to retain their security clearances such companies must propose a plan 
of action to mitigate or negate the FOCI. The Company currently requires 
security clearances in order to perform services under certain classified 
contracts. As a result, on May 13, 1997, Holdings notified the Defense 
Department of the proposed Merger, and on June 27, 1997, it submitted to the 
Defense Department its plan to mitigate or negate FOCI through use of a 
Special Security Agreement. Among other things, the Company has proposed to 
mitigate the FOCI by the addition of two independent directors to the board 
of directors of the Company. There is no deadline by which the Department of 
Defense must approve a plan. If no plan has been approved by the date of the 
Merger, the status of existing contracts will be subject to case-by-case 
review and the Company will be unable to bid on new classified government 
work until and unless such an approval is forthcoming. 

                               62           
<PAGE>
                                  MANAGEMENT 

THE COMPANY 

   The following table sets forth certain information concerning the current 
directors and executive officers of the Company. It is expected that such 
persons will serve in such capacities with the Company following the 
Effective Time. 

<TABLE>
<CAPTION>
 NAME                   AGE  POSITION 
 ----                   ---  --------                                          
<S>                    <C>   <C>
Kenneth Draeger .......  56  Chairman and Chief Executive Officer and Director 
Stephen J. Felice  ....  40  President 
Thomas J. Fitzpatrick    39  Vice President and Chief Financial Officer 
Joseph S. Giordano  ...  42  Senior Vice President--Operations 
James J. Greenwell  ...  38  Senior Vice President--Sales & Marketing 
Thomas M. Molchan  ....  42  General Counsel and Corporate Secretary 
Dwight T. Wilson ......  41  Vice President--Human Resources 

</TABLE>

   Kenneth Draeger has been the Chief Executive Officer, and a Director of 
the Company since October 1995, and Chairman of the Company since November 
1995. From July 1992 to October 1995, he was the Chief Executive Officer and 
a Director of the Company's predecessor, Servcom. From 1988 to 1991, Mr. 
Draeger was President of Agfa/Compugraphic, a manufacturer of electronic 
pre-press equipment. Mr. Draeger is also a director of Galileo Corporation. 

   Stephen J. Felice has been the President of the Company since October 
1995. Mr. Felice joined BABSS in March 1987. He served as Vice President and 
General Manager, Sales and Operations of BABSS from January 1991 to October 
1995 and was responsible for all service delivery, sales activity, customer 
management, and marketing channels with management responsibility over almost 
3,000 employees. 

   Thomas J. Fitzpatrick has been the Vice President and Chief Financial 
Officer of the Company since August 1996. Prior to August 1996 Mr. 
Fitzpatrick was Vice President of Network Finance at Bell Atlantic Network 
Services, Inc. Mr. Fitzpatrick served more than eight years at BABSS, 
including over four years as Vice President and Chief Financial Officer. 

   Joseph S. Giordano has been Senior Vice President--Operations of the 
Company since October 1995. From October 1993 to October 1995, Mr. Giordano 
was Vice President Sales and Service Delivery of BABSS. From January 1991 to 
October 1993, he was an Area General Manager of BABSS. 

   James J. Greenwell has been Senior Vice President--Sales & Marketing of 
the Company since October 1995, and was Vice President Sales and Marketing of 
Servcom from 1993 to October 1995. From January 1992 to 1993, Mr. Greenwell 
was Director of Operations of Servcom's Qantel operation. Prior to January 
1992, he was Vice President, Sales and Marketing of Qantel Corporation. 

   Thomas M. Molchan has been General Counsel and Corporate Secretary of the 
Company since October 1995. From December 1986 to October 1995, he was Vice 
President and General Counsel of BABSS. 

   Dwight T. Wilson has been Vice President--Human Resources of the Company 
since October 1995. From April 1994 to October 1995, Mr. Wilson was Vice 
President--Human Resources of BABSS. From October 1990 to March 1994, Mr. 
Wilson was Director, Human Resources Policies and Planning of BABSS. 

   In addition, it is expected that at the Effective Time, Peter T. Grauer 
and Kirk B. Wortman will become directors of the Company. 

   Peter T. Grauer has been a Managing Director of DLJ Merchant Banking II, 
Inc. since September 1992. From April 1989 to September 1992, he was 
Co-Chairman of Grauer & Wheat, Inc., an investment firm specializing in 
leveraged buyouts. Prior thereto, Mr. Grauer was a Senior Vice President of 
Donaldson, Lufkin & Jenrette Securities Corporation. Mr. Grauer is a director 
of Doane Products Co., SDW Holdings, Inc. and Total Renal Care, Inc. 
(NYSE:(TRL)). 

                               63           
<PAGE>
   Kirk B. Wortman has been a Principal of DLJ Merchant Banking II, Inc. 
since February 1997. For the five years prior to joining DLJ Merchant 
Banking, Inc. he worked in the Leveraged Finance Group within DLJ's 
Investment Banking Group, most recently as a Senior Vice President. 

   In connection with the Company's efforts to ensure continuance of certain 
existing contracts with the U.S. government, the Company has submitted a 
Special Security Agreement to the Department of Defense for approval. If 
approved, the agreement would provide, among other things, that at least two 
individuals (the "Outside Directors") would have no prior relationship with 
the Company or any of its affiliates will be named to its Board of Directors. 
The agreement would also require that the Board of Directors include at least 
one officer of the Company (an "Officer Director") and that the total number 
of Outside Directors and Officer Director always be greater than the number 
of directors representing Holdings. The agreement would also provide that the 
Outside Directors could be removed, and new or replacement Outside Directors 
or Officer Directors could not serve, unless approved by the Defense 
Investigative Service. See "Business--Regulation." 

HOLDINGS 

   The following table sets forth the name, age and position with Holdings of 
each person who is expected to serve as a director of Holdings following the 
Effective Time. 

<TABLE>
<CAPTION>
 NAME                      AGE POSITION 
 ----                      --- -------- 
<S>                      <C>   <C>
Kenneth Draeger .........  56  Chairman and Chief Executive Officer and Director 
Peter T. Grauer .........  51  Director 
Lawrence M.v.D. Schloss    42  Director 
Tom G. Greig ............  49  Director 
Kirk B. Wortman .........  34  Director 

</TABLE>

   In addition, it is expected that two additional directors, not affiliated 
with DLJMB or Holdings, will be appointed at the Effective Time. 

   Lawrence M.v.D. Schloss has been the Managing Partner of DLJ Merchant 
Banking II, Inc. since November 1995. Prior to November 1995, he was the 
Chief Operating Officer and Managing Director of DLJ Merchant Banking, Inc. 
Mr. Schloss currently serves as Chairman of the Board of McCulloch 
Corporation and as a director of Wilson, Greatbatch, Inc. Mr. Schloss has 
previously served as a director of GTECH Corporation (NYSE:GTK), Krueger 
International, Inc., OSi Specialties, Inc. and MPB Corporation. 

   Tom G. Greig is a Managing Director in the Investment Banking Division of 
DLJ and serves as co-head of the Technology Investment Banking Group. Mr. 
Greig is a director of Manufacturers Services Limited, a contract electronics 
manufacturer. Mr. Greig has over 20 years of experience in the investment 
banking industry, the majority of which he has spent working with technology 
based companies. 

                               64           
<PAGE>
                            EXECUTIVE COMPENSATION 

   The following table sets forth for the years ended June 30, 1997, 1996 and 
1995 certain compensation paid by the Company to its Chief Executive Officer 
and the four other most highly paid executive officers of the Company whose 
cash compensation exceeded $100,000 for the year ended June 30, 1997. Certain 
members of management are expected to enter into new employment agreements at 
the Effective Time which may alter their compensation arrangements. 

                          SUMMARY COMPENSATION TABLE 

<TABLE>
<CAPTION>
                                                        ANNUAL                        LONG TERM 
                                                     COMPENSATION                    COMPENSATION 
                                   ----------------------------------------------- -------------- 
                                                                                      SECURITIES 
                                                                          OTHER       UNDERLYING 
                                              SALARY        BONUS         ANNUAL     OPTIONS/SARS 
NAME AND PRINCIPAL POSITION          YEAR      ($)           ($)           ($)           (#) 
- ---------------------------------- ------ ------------ -------------- ------------ -------------- 
<S>                                <C>    <C>          <C>            <C>          <C>
Kenneth Draeger                      1997    425,000            -- (1)        --        50,000 
 Chief Executive Officer             1996    355,000       484,500 (2)        --        70,000 
                                     1995    250,625       375,000            --            -- 
Stephen J. Felice                    1997    225,000        60,000 (1)        --         9,000 
 President                           1996    157,500(3)    130,340 (3)        --       100,000 
                                     1995         --            --            --            -- 
Thomas J. Fitzpatrick                1997    168,077 (4)    59,866 (1)(4)224,908 (5)   100,000 
 Vice President and Chief            1996         --            --            --            -- 
 Financial Officer                   1995         --            --            --            -- 
Thomas M. Molchan                    1997    139,300        27,500 (1)        --        10,000 
 General Counsel and Corporate       1996     90,020(3)     42,725 (3)        --        33,000 
 Secretary                           1995         --            --            --            -- 
James J. Greenwell                   1997    140,500        22,500 (1)        --            -- 
 Senior Vice President--Sales and    1996    131,000        58,460            --        10,000 
 Marketing                           1995    129,500        90,000            --        40,000 
</TABLE>

- ------------ 
(1)     Final payment of bonuses for fiscal 1997 will be determined in August 
        1997. Therefore, there may be additional bonus payments for fiscal 
        1997 which have not been determined at the time of filing. 
(2)     Mr. Draeger's bonus for fiscal 1996 was paid in two parts. $357,000 
        of this bonus was paid on August 15, 1996. The remaining $127,500 was 
        paid on May 15, 1997 after completion of ten consecutive trading days 
        where the share price of Holdings Common Stock closed above $18.00. 
(3)     Messrs. Felice and Molchan joined the Company and were named 
        executive officers on October 21, 1995. The salaries and bonuses 
        shown reflect the amount earned after such date through June 30, 
        1996. 
(4)     Mr. Fitzpatrick joined the Company and was named an executive officer 
        on August 12, 1996. The salary and bonus reflect the amount earned 
        after such date through June 30, 1997. Of the bonus amount, $30,000 
        was a one-time signing bonus. 
(5)     Of this amount, $223,908 is for relocation assistance. The other 
        $1,000 was for tax preparation assistance. 

                               65           
<PAGE>
   The following table summarizes stock options to purchase Holdings Common 
Stock granted during fiscal 1997 to the persons named in the Summary 
Compensation Table. 

<TABLE>
<CAPTION>
                                      HOLDINGS' OPTIONS/SAR GRANTS IN LAST FISCAL YEAR 
                      --------------------------------------------------------------------------------
                                                                                POTENTIAL REALIZABLE 
                                                                                      VALUE AT 
                                          INDIVIDUAL GRANTS                    ASSUMED ANNUAL RATES OF 
                      -------------------------------------------------------        STOCK PRICE 
                                                                                  APPRECIATION FOR 
                                                                                   OPTION TERM(1) 
                        NUMBER OF                                              -----------------------
                        SECURITIES    PERCENT OF 
                        UNDERLYING   TOTAL OPTIONS 
                         OPTIONS      GRANTED TO     EXERCISE OF 
                        GRANTED(1)   EMPLOYEES IN    BASE PRICE    EXPIRATION 
NAME(2)                    (#)        FISCAL 1997      ($/SH)         DATE       5%($)        10%($) 
- --------------------- ------------   -------------   -----------   ----------  ---------   -----------
<S>                   <C>             <C>              <C>          <C>        <C>         <C>
Kenneth Draeger.......    50,000          4.3%         $16.750      12/04/06   $  526,699  $1,334,759 
Stephen J. Felice ....     9,000          0.8           16.750      12/04/06       94,806     240,257 
Thomas J.                100,000 (3)      8.7           22.875      08/12/06    1,438,596   3,645,686 
 Fitzpatrick..........   100,000          8.7           14.000      09/08/06      880,452   2,231,239 
Thomas M. Molchan ....    10,000          0.9           16.750      12/04/06      105,340     266,952 
James J. Greenwell ...        --           --               --            --           --          -- 
</TABLE>

- ------------ 
(1)     Options vest in four equal annual installments commencing on the 
        first anniversary of the date of grant. Unvested options are subject 
        to termination upon termination of the optionee's service with the 
        Company. 
(2)     Potential Realizable Values are based on an assumption that the share 
        price of Holdings Common Stock starts equal to the exercise price 
        shown for each particular option grant and appreciates at the annual 
        rate shown (compounded annually) from the date of the grant until the 
        end of the term of the option. These amounts are reported net of the 
        option exercise price, but before any taxes associated with exercise 
        or subsequent sale of the underlying stock. The actual value, if any, 
        an optionholder may realize will be a function of the extent to which 
        the share price exceeds the exercise price on the date the option is 
        exercised and also will depend on the optionholder's continued 
        employment through the vesting period. The actual value to be 
        realized by the optionholder may be greater or less than the values 
        estimated in this table. 
(3)     This grant, which was issued on August 13, 1996 was subsequently 
        cancelled and, as shown in the table, replaced by another grant on 
        September 9, 1996. 

   The following table summarizes option exercises during fiscal 1997 and the 
value of vested and unvested options for the persons named in the Summary 
Compensation Table at June 30, 1997. Year-end values are based upon a price 
of $22.75 per share, which was the closing market price of a share of 
Holdings Common Stock on June 30, 1997, the last trading day of the fiscal 
year. 

  AGGREGATED OPTION/SAR EXERCISES IN LAST FISCAL YEAR AND YEAR-END HOLDINGS' 
                              OPTION/SAR VALUES 

<TABLE>
<CAPTION>
                                                                                       VALUE OF UNEXERCISED 
                                                     NUMBER OF UNEXERCISED OPTIONS     IN-THE-MONEY OPTIONS 
                                                           AT JUNE 30, 1997              AT JUNE 30, 1997 
                                                    ----------------------------- ----------------------------- 
                           SHARES 
                         ACQUIRED ON 
                          EXERCISE    VALUE REALIZED  EXERCISABLE   UNEXERCISABLE   EXERCISABLE   UNEXERCISABLE 
NAME                         (#)           ($)            (#)            (#)            ($)            ($) 
- ---------------------- ------------- -------------- ------------- --------------- ------------- --------------- 
<S>                    <C>           <C>            <C>           <C>             <C>           <C>
Kenneth Draeger........    25,000         337,500      1,109,780       102,500      24,561,355      1,074,375 
Stephen J. Felice  ....     3,000          24,750         22,000        84,000         324,500      1,160,250 
Thomas J. Fitzpatrick          --              --             --       100,000              --        600,000 
Thomas M. Molchan......        --              --          8,250        34,750         121,688        425,063 
James J. Greenwell ....    60,000       1,040,000         79,000        27,500       1,629,000        445,625 
</TABLE>

   Neither the Company nor Holdings currently grants any long-term 
incentives, other than stock options, to its executives or other employees, 
nor does it sponsor any defined benefit or actuarial plans at this time. 

   Immediately prior to the Effective Time, all outstanding options granted 
to employees and directors, whether or not vested, will be cancelled, and the 
holders of such options will receive a cash payment in 

                               66           
<PAGE>

respect of such options following the Effective Time. Alternatively, a 
portion of such options may be converted into options to purchase Holdings 
Common Stock following the Merger. See "The Merger and Merger Financing." 

EXISTING EMPLOYMENT AND SEVERANCE AGREEMENTS 

   Mr. Draeger entered into an employment agreement with Decision Data Inc., 
the predecessor of a wholly owned subsidiary of Holdings, in October 1992. 
The employment agreement, which is terminable at will by either party, 
provides for a base salary of not less than $250,000 plus an annual bonus 
awarded pursuant to a target formula developed by the Board of Directors of 
Holdings. The employment agreement also provides for a bonus to be paid to 
Mr. Draeger in the event of a change of control of Holdings, ranging from 
$300,000 if the Equity Value (as defined in the employment agreement) of the 
transaction is at least $40.0 million, to an amount equal to $2.0 million 
plus 2% of any excess in Equity Value over $100.0 million for transactions 
with an Equity Value in excess of $100.0 million. The amount payable to Mr. 
Draeger upon consummation of the Merger is approximately $13.9 million. In 
addition, severance benefits are payable to Mr. Draeger in the event that his 
employment is terminated, other than for cause (as defined in the agreement), 
death or disability, for a period of 18 months following such termination in 
a monthly amount equal to one-twelfth of his annual salary. Mr. Draeger has 
agreed not to compete with Holdings or any of its affiliates (as defined in 
the agreement) for a one year period after termination of his employment for 
any reason. Mr. Draeger is expected to enter into a new employment agreement 
with Holdings or the Company at the Effective Time. 

   Messrs. Felice, Fitzpatrick, Giordano, Greenwell, Molchan and Wilson have 
severance arrangements with the Company which in various instances provide 
for a severance payment of up to one times base annual salary, a pro-rata 
portion of accrued bonus, and the continuation of certain benefits for up to 
one year in the event of termination without cause. 

COMPENSATION OF DIRECTORS 

   Currently, directors of the Company receive no compensation in their 
capacity as directors of the Company. 

                               67           
<PAGE>
               SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS 
                          AND MANAGEMENT OF HOLDINGS 

   All of the Company's issued and outstanding capital stock is owned by 
Holdings. The following table sets forth certain information with respect to 
the beneficial ownership of the Holdings Common Stock immediately following 
the consummation of the Merger by (i) any person or group who beneficially 
owns more than five percent of Holdings Common Stock and (ii) all directors 
and executive officers of Holdings and the Company as a group. 

<TABLE>
<CAPTION>
                                                            SHARES BENEFICIALLY OWNED      PERCENTAGE OF OUTSTANDING 
                                                            AFTER THE RECAPITALIZATION           COMMON STOCK 
                                                          ------------------------------ ----------------------------- 
<S>                                                      <C>                            <C>
NAME AND ADDRESS OF BENEFICIAL OWNER: 
- -------------------------------------                    
DLJ Merchant Banking Partners II, L.P. 
 and related investors (1)(2) ...........................           11,199,789                       88.37% 
Lawrence M.v.D. Schloss (3) .............................                   --                          -- 
 DLJ Merchant Banking Partners II, Inc. 
 277 Park Avenue 
 New York, NY 10172 
Peter T. Grauer (3) .....................................                   --                          -- 
 DLJ Merchant Banking Partners II, Inc. 
 277 Park Avenue 
 New York, NY 10172 
Thomas G. Greig (3) .....................................                   --                          -- 
 Donaldson, Lufkin & Jenrette Securities Corporation 
 277 Park Avenue 
 New York, NY 10172 
Kirk B. Wortman (3) .....................................                   --                          -- 
 DLJ Merchant Banking Partners II, Inc. 
 277 Park Avenue 
 New York, NY 10172 
All directors and officers as a group 
 (11 persons)(3)(4) .....................................                   --                          -- 

</TABLE>

                                                 (footnotes on following page) 

                               68           
<PAGE>

- ------------ 
(1)    Includes 1,417,180 shares of Holdings Common Stock issuable upon the 
       exercise of the DLJMB Warrants. The number of DLJMB Warrants will be 
       reduced by the number of Public Warrants issued. See "The Merger and 
       the Merger Financing." 
(2)    Consists of shares held directly by the following investors related to 
       DLJ Merchant Banking Partners II, L.P. ("DLJMB"): DLJ Offshore Partners 
       II, C.V. ("Offshore"), a Netherlands Antilles limited partnership, DLJ 
       Diversified Partners, L.P. ("Diversified"), a Delaware limited 
       partnership, DLJMB Funding II, Inc. ("Funding"), a Delaware 
       corporation, DLJ Merchant Banking Partners II-A, L.P. ("DLJMBPIIA"), a 
       Delaware limited partnership, DLJ Diversified Partners--A L.P. 
       ("Diversified A"), a Delaware limited partnership, DLJ Millennium 
       Partners, L.P. ("Millennium"), a Delaware limited partnership, DLJ 
       Millennium Partners-A, L.P. ("Millennium A"), a Delaware limited 
       partnership, DLJ EAB Partners, L.P. ("EAB"), UK Investment Plan 1997 
       Partners ("UK Partners"), a Delaware partnership, and DLJ First ESC 
       LLC, a Delaware limited liability company ("DLJ First"). See "Certain 
       Relationships and Related Transactions" and "Underwriting." The address 
       of each of DLJMB, Diversified, Funding, DLJMBPIIA, Diversified A, 
       Millenium, Millenium A, DLJ First and EAB is 277 Park Avenue, New York, 
       New York 10172. The address of Offshore is John B. Gorsiraweg 14, 
       Willemstad, Curacao, Netherlands Antilles. The address of UK Partners 
       is 2121 Avenue of the Stars, Fox Plaza, Suite 3000, Los Angeles, 
       California 90067. The DLJMB Funds expect that the Institutional 
       Investors may acquire a portion of the securities of Quaker that would 
       otherwise be purchased by the DLJMB Funds. In no event would any such 
       purchases reduce the fully diluted ownership by the DLJMB Funds of 
       Holdings Common Stock after the Effective Time to below a majority, or 
       limit the rights of the DLJMB Funds under the Investors' Agreement. The 
       Institutional Investors include Apollo Advisors II, L.P. ("Apollo"), 
       Bain Capital, Inc. ("Bain Capital"), Thomas H. Lee Company ("THL"), 
       certain investment funds associated with DLJ Capital Corp. ("Sprout") 
       and Ontario Teacher's Pension Plan Board ("Teachers"). 

       Any investment by Apollo in Quaker (expected to represent approximately 
       6.57% of the outstanding Holdings Common Stock) would be made by Apollo 
       Investment Fund III, L.P., a Delaware limited partnership ("AIF III"), 
       Apollo Overseas Partners III, L.P., a Delaware limited partnership 
       ("Overseas Partners"), and Apollo (U.K.) Partners III, L.P., a limited 
       partnership organized under the laws of England ("Apollo UK Partners") 
       (collectively, "Apollo Entities"). Each of the Apollo Entities is 
       principally engaged in the business of investment securities. 

       Apollo Advisors II, L.P., a Delaware limited partnership ("Advisors"), 
       is the general partner of AIF III and the managing general partner of 
       Overseas Partners and Apollo UK Partners. Advisors is principally 
       engaged in the business of providing advice regarding investments by, 
       and serving as the general partner of, the Apollo Entities. The address 
       of Apollo is 1301 Avenue of the Americas, 38th Floor, New York, New 
       York 10019. 

       Any investment by Bain Capital in Quaker (expected to represent 
       approximately 6.57% of the outstanding Holdings Common Stock) would by 
       made by Bain Capital Fund V, L.P., Bain Capital Fund, V-B, L.P., BCIP 
       Associates, and BCIP Trust Associates, L.P. Bain Capital Investors V, 
       Inc. is the general partner of Bain Capital Partners V, L.P. ("BCP V"), 
       a Delaware limited partnership. BCP V is the general partner of Bain 
       Capital Fund V, L.P. and Bain Capital Fund V-B, L.P. (the "Bain Fund 
       Vs"), both of which are Delaware limited partnerships. The Bain Fund 
       Vs' primary business activity is to make investments in private equity 
       securities and other interests in business organizations, domestic and 
       foreign. 

       BCIP Associates, a general partnership, and BCIP Trust Associates, 
       L.P., a limited partnership (together the "BCIPs"), are both organized 
       under the laws of the State of Delaware. The BCIPs' primary business 
       activity is to make investments in private equity securities and other 
       interests in business organizations, domestic and foreign. The address 
       of Bain Capital is Two Copley Place, Boston, Massachusetts 02116. 

                               69           
<PAGE>
       Any investment by THL in Quaker (expected to represent approximately 
       6.57% of the outstanding Holdings Common Stock) would be made by Thomas 
       H. Lee Equity Fund III, L.P., a Delaware limited partnership ("Fund 
       III"), Thomas H. Lee Foreign Fund III, L.P., a Delaware limited 
       partnership ("Foreign Fund"), THL Co-Investors III-A, LLC, a 
       Massachusetts limited liability company ("Co-Investors A"), and THL 
       Co-Investors III-B, LLC, a Massachusetts limited liability company 
       ("Co-Investors B"). The general partner of each of Fund III and Foreign 
       Fund is THL Equity Advisors III Limited Partnership, a Massachusetts 
       limited partnership ("Equity Advisors"). The general partner of Equity 
       Advisors is THL Equity Trust III, a Massachusetts business trust, the 
       beneficial owners of which are affiliates of Thomas H. Lee Company. The 
       manager of each of Co-Investors A and Co-Investors B is Thomas H. Lee. 
       The address of THL is 75 State Street, 26th Floor, Boston, 
       Massachusetts 02109. 

       DLJ Capital Corporation ("DLJCC"), a Delaware corporation, Sprout 
       Growth II, L.P., a Delaware limited partnership, The Sprout CEO Fund, 
       L.P., a Delaware limited partnership, and one additional entity managed 
       by the Sprout Group, the Venture Capital affiliate of DLJ, may also 
       acquire capital stock of Quaker. DLJCC is a wholly owned subsidiary of 
       DLJ. Sprout Growth II, L.P. has two general partners: DLJCC is also the 
       managing general partner and DLJ Growth Associates II, L.P. is the 
       general partner. DLJ Growth Associates II, L.P. is a Delaware limited 
       partnership, whose general partners are a group of individual employees 
       of DLJCC and DLJ Growth Associates (II), Inc., a Delaware corporation 
       which is a wholly owned subsidiary of DLJCC. DLJCC is the managing 
       general partner of The Sprout CEO Fund. The address of Sprout is 277 
       Park Avenue, New York, New York 10172. 

       Teachers is an independent corporation established in 1990 to 
       administer the benefits and manage the investments of the pension plan 
       for over 200,000 Ontario teachers. At year end 1996, the fund assets 
       stood at a total of Cdn $51 billion. The address of Teachers is 5650 
       Yonge Street, 5th Floor, North York, Ontario M2M 4H5. 

(3)    Messrs. Schloss, Grauer and Wortman are officers of DLJ Merchant 
       Banking II, Inc., an affiliate of DLJMB and the Underwriter. Mr. Greig 
       is an officer of DLJSC. Share data shown for such individuals excludes 
       shares shown as held by the DLJMB Funds, as to which such individuals 
       disclaim beneficial ownership. 

(4)    Does not include Holding Common Stock owned at the Effective Time or 
       options which may be issued to or retained by certain employees of the 
       Company under Holdings' stock option plan or shares which may be 
       purchased by certain employees of the Company under Holdings' stock 
       purchase plan. 

                               70           
<PAGE>
                CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS 

   In connection with the Merger, DLJMB has proposed that an Investors' 
Agreement be entered into, at the Effective Time, among the Company, the 
DLJMB Funds, the Institutional Investors and the members of management who 
own shares of Holdings Common Stock (the "Management Shareholders"). It is 
expected that the terms of the Investors' Agreement will restrict transfers 
of the shares of Holdings Common Stock by the Management Shareholders, permit 
the Management Shareholders to participate in certain sales of shares of 
Holdings Common Stock by the DLJMB Funds, require the Management Shareholders 
to sell shares of Holdings Common Stock in certain circumstances should the 
DLJMB Funds choose to sell any such shares owned by the DLJMB Funds, permit 
the Management Shareholders and the Institutional Shareholders to purchase 
equity securities proposed to be issued by the Company on a preemptive basis 
in the event the DLJMB Funds choose to acquire any such equity securities, 
and provide for certain registration rights. It is also expected that the 
Investors' Agreement will provide that the DLJMB Funds have the right to 
appoint a majority of the members of the Board of Directors of Holdings. 

   In addition, DLJ Capital Funding received customary fees and reimbursement 
of expenses in connection with the arrangement and syndication of the New 
Credit Facility and as a lender thereunder. DLJSC received customary fees in 
connection with the underwriting of the Senior Subordinated Notes and the 
Debentures. DLJSC will receive a merger advisory fee of $5.0 million in cash 
from Quaker upon consummation of the Merger. It is also expected that DLJSC 
will receive an annual fee from Holdings for financial advisory services. 

   Each DLJMB Warrant, if any that is issued, will entitle the holder thereof 
to purchase one share of Holdings Common Stock at an exercise price of not 
less than $0.01 per share subject to customary antidilution provisions and 
other customary terms. The DLJMB Warrants will be exercisable at any time 
prior to 5:00 p.m., New York City time, on August 15, 2007. The exercise of 
the DLJMB Warrants also will be subject to applicable federal and state 
securities laws. Each Public Warrant will have the same terms as the DLJMB 
Warrants, other than the exercise price and certain antidilution provisions. 

   The DLJMB Funds will be entitled to request six demand registrations with 
respect to the DLJMB Warrants (together with all or any portion of the Senior 
Preferred Stock owned by them) and the Holdings Common Stock owned by them, 
which demand registration rights will be immediately exercisable subject to 
customary deferral and cutback provisions. In addition, the holders of the 
DLJMB Warrants will also be entitled to unlimited piggyback registration 
rights with respect to such Warrants (together with all or any portion of the 
Senior Preferred Stock) subject to customary cutback provisions. If the DLJMB 
Warrants are sold in connection with a registered sale or a sale under Rule 
144A of the Securities Act of the Senior Preferred Stock, the Holdings will 
(not earlier than the time the Company registers the Senior Preferred Stock 
(or exchange securities in the case of a Rule 144A offering)) file a shelf 
registration statement covering the Holdings Common Stock underlying such 
DLJMB Warrants. 

                               71           
<PAGE>
                      DESCRIPTION OF NEW CREDIT FACILITY 

   The New Credit Facility will be provided by a syndicate of banks and other 
financial institutions led by Donaldson, Lufkin & Jenrette Securities 
Corporation, as arranger (the "Arranger"), DLJ Capital Funding, as 
syndication agent (the "Syndication Agent") and       , as administrative 
agent (the "Administrative Agent"). The New Credit Facility will include a 
$470.0 million Term Loan Facility and a $105.0 million Revolving Credit 
Facility (subject to adjustment as provided below), which will provide for 
loans and up to $25.0 million of letters of credit. The Term Loan Facility is 
comprised of a term A facility of $195.0 million (the "Term A Facility"), 
which will have a maturity of six years, a term B facility of $150.0 million 
(the "Term B Facility"), which will have a maturity of seven years, and a 
term C facility of $125.0 million (the "Term C Facility"), which will have a 
maturity of eight years. The revolving facility will terminate six years 
after the date of initial funding of the New Credit Facility and is subject 
to an increase of up to $50.0 million at the Company's request at any time 
prior to the revolving facility termination date. 

   The New Credit Facility will bear interest, at the Company's option, at 
the Administrative Agent's alternate base rate or reserve-adjusted London 
Interbank Offered Rate ("LIBOR") plus, in each case, applicable margins of 
(i) in the case of alternate base rate loans (x) 1.25% for revolving and Term 
A loans, (y) 1.50% for Term B loans and (z) 1.75% for Term C loans and (ii) 
in the case of LIBOR loans (x) 2.50% for revolving and Term A loans, (y) 
2.75% for Term B loans and (z) 3.00% for Term C loans. 

   The Company will pay a commitment fee calculated at a rate of 1/2 of 1.00% 
per annum on the daily average unused commitment under the Revolving Credit 
Facility (whether or not then available). Such fee will be payable quarterly 
in arrears and upon termination of the Revolving Credit Facility (whether at 
stated maturity or otherwise). 

   Beginning six months after the consummation of the Merger and the Merger 
Financing, the applicable margins for the Term A Facility and the Revolving 
Credit Facility, as well as the commitment fee, will be subject to reductions 
based on the ratio of consolidated debt to Adjusted EBITDA (as defined in the 
New Credit Facility). 

   The Company will pay a letter of credit fee calculated at a rate per annum 
equal to the then applicable margin for LIBOR loans under the Revolving 
Credit Facility plus a fronting fee on the stated amount of each letter of 
credit. Such fees will be payable quarterly in arrears. In addition, the 
Company will pay customary transaction charges in connection with any letters 
of credit. 

   The Term Loan Facility will be subject to the following amortization 
schedule: 

<TABLE>
<CAPTION>
 YEAR    TERM LOAN A   TERM LOAN B   TERM LOAN C 
- ------  ------------- ------------- ------------- 
<S>    <C>           <C>           <C>
   1       $  0.00       $  1.50       $  1.25 
   2          9.75          1.50          1.25 
   3         19.50          1.50          1.25 
   4         39.00          1.50          1.25 
   5         48.75          1.50          1.25 
   6         78.00          1.50          1.25 
   7            --        141.00          1.25 
   8            --            --        116.25 
- ------ ------------- ------------- ------------- 
           $195.00       $150.00       $125.00 
</TABLE>

   The Term Loan Facility will be subject to mandatory prepayment: (i) with 
100% of the net cash proceeds from the issuance of debt, subject to certain 
exceptions, (ii) with 100% of the net cash proceeds of asset sales, subject 
to certain exceptions, (iii) with 50% of the Company's excess cash flow (as 
defined in the New Credit Facility) unless the Leverage Ratio (as defined in 
the New Credit Facility) equals or is less than 3.5 to 1.0, and (iv) with 50% 
of the net cash proceeds from the issuance of equity. The Company's 
obligations under the New Credit Facility will be secured by a first-priority 
perfected lien on: (i) all property and assets, tangible and intangible, of 
the Company including a pledge of the capital stock 

                               72           
<PAGE>
of all of the Company's direct material subsidiaries, and (ii) all 
intercompany indebtedness; provided, however, no more than 65% of the equity 
interests of the foreign subsidiaries will be required to be pledged as 
security in the event that a pledge of a greater percentage would result in 
material increased tax or similar liabilities for the Company and its 
subsidiaries on a consolidated basis. Holdings will guarantee the obligations 
of the Company under the New Credit Facility. Such guarantee will only be 
recourse to Holdings' pledge of all of the outstanding capital stock of the 
Company to secure the Company's obligations under the New Credit Facility. In 
addition, obligations under the New Credit Facility will be guaranteed by all 
material (as defined in the New Credit Facility) domestic subsidiaries of the 
Company and all foreign subsidiaries of the Company if such foreign 
subsidiaries' guarantees will not have material adverse tax consequences on 
the Company. Currently, the Company has no material subsidiaries and 
therefore no such guarantees are required. 

   The New Credit Facility will contain customary covenants and restrictions 
on the Company's ability to engage in certain activities, including, but not 
limited to: (i) limitations on the incurrence of liens and indebtedness, (ii) 
restrictions on sale lease-back transactions, consolidations, mergers, sale 
of assets, capital expenditures, transactions with affiliates and 
investments, and (iii) severe restrictions on dividends, and other similar 
distributions. 

   The New Credit Facility will also contain financial covenants requiring 
the Company to maintain a minimum level of Adjusted EBITDA (as defined in the 
New Credit Facility); a minimum Interest Coverage Ratio (as defined in the 
New Credit Facility); a minimum Fixed Charge Coverage Ratio (as defined in 
the New Credit Facility); and a maximum Leverage Ratio (as defined in the New 
Credit Facility). 

                               73           
<PAGE>
                 DESCRIPTION OF THE SENIOR SUBORDINATED NOTES 

GENERAL 

   
   The Senior Subordinated Notes will be issued pursuant to the indenture 
(the "Senior Subordinated Note Indenture") between the Company and State 
Street Bank and Trust Company , as trustee (the "Trustee"). The terms of the 
Senior Subordinated Notes include those stated in the Senior Subordinated 
Note Indenture and those made part of the Senior Subordinated Note Indenture 
by reference to the Trust Indenture Act of 1939, as amended (the "Trust 
Indenture Act"). The Senior Subordinated Notes are subject to all such terms, 
and Holders of Senior Subordinated Notes are referred to the Senior 
Subordinated Note Indenture and the Trust Indenture Act for a statement 
thereof. The following summary of certain provisions of the Senior 
Subordinated Note Indenture does not purport to be complete and is qualified 
in its entirety by reference to the Senior Subordinated Note Indenture, 
including the definitions therein of certain terms used below. A copy of the 
proposed form of Senior Subordinated Note Indenture has been filed as an 
exhibit to the Registration Statement of which this Prospectus is a part and 
is available as set forth below under "--Additional Information." The 
definitions of certain terms used in the following summary are set forth 
below under "--Certain Definitions." For purposes of this summary, the term 
"Company" refers only to DecisionOne Corporation and not to any of its 
Subsidiaries. 
    

   The Senior Subordinated Notes will be general unsecured obligations of the 
Company and will be subordinated in right of payment to all Senior Debt of 
the Company, whether outstanding on the date of the Senior Subordinated Note 
Indenture or incurred thereafter. See "--Subordination." The Senior 
Subordinated Notes will be effectively subordinated to all Indebtedness and 
other liabilities of the Company's Subsidiaries. On the date of issuance of 
the Senior Subordinated Notes, none of the Company's Subsidiaries will 
guarantee the Company's obligations under the Senior Subordinated Notes. 
However, the Company's obligations under the Senior Subordinated Notes may be 
unconditionally guaranteed on an unsecured, senior subordinated basis, 
jointly and severally, by each Subsidiary of the Company that executes and 
delivers a supplemental indenture to the Senior Subordinated Note Indenture 
pursuant to the terms of the covenant described below under the caption 
entitled "--Certain Covenants--Subsidiary Guarantees." See "--Certain 
Covenants--Subsidiary Guarantees." As of March 31, 1997, on a pro forma basis 
after giving effect to the Merger, including the Merger Financing and the 
application of the proceeds therefrom, the Company would have had Senior Debt 
of approximately $503.0 million and the Company's Subsidiaries would have had 
approximately $10.9 million of outstanding liabilities, including trade 
payables. The Senior Subordinated Note Indenture will permit the incurrence 
of certain additional Senior Debt and Indebtedness of the Company's 
Subsidiaries in the future. See "--Certain Covenants--Incurrence of 
Indebtedness and Issuance of Preferred Stock." 

   As of the date of the Senior Subordinated Note Indenture, all of the 
Company's Subsidiaries will be Restricted Subsidiaries. However, under 
certain circumstances, the Company will be permitted to designate current or 
future Subsidiaries as Unrestricted Subsidiaries. Unrestricted Subsidiaries 
will not be subject to many of the restrictive covenants set forth in the 
Senior Subordinated Note Indenture. 

PRINCIPAL, MATURITY AND INTEREST 

   The Senior Subordinated Notes will be limited in aggregate principal 
amount to $150.0 million and will mature on    , 2007. Interest on the Senior 
Subordinated Notes will accrue at the rate of     % per annum and will be 
payable semiannually in arrears on      and    , commencing on    , 1997, to 
Holders of record on the immediately preceding      and     . Interest on the 
Senior Subordinated Notes will accrue from the most recent date to which 
interest has been paid or, if no interest has been paid, from the date of 
original issuance. Interest will be computed on the basis of a 360-day year 
comprised of twelve 30-day months. Principal, premium, if any, and interest 
on the Senior Subordinated Notes will be payable at the office or agency of 
the Company maintained for such purpose within the City and State of New York 
or, at the option of the Company, payment of interest may be made by check 
mailed to the Holders of the Senior Subordinated Notes at their respective 
addresses set forth in the register of Holders of Senior Subordinated Notes; 
provided that all payments with respect to Senior Subordinated Notes 
represented by one or more permanent global Senior Subordinated Notes will be 

                               74           
<PAGE>
paid by wire transfer of immediately available funds to the account of the 
Depository Trust Company or any successor thereto. Until otherwise designated 
by the Company, the Company's office or agency in New York will be the office 
of the Trustee maintained for such purpose. The Senior Subordinated Notes 
will be issued in minimum denominations of $1,000 and integral multiples 
thereof. 

SUBORDINATION 

   The payment of Subordinated Note Obligations will be subordinated in right 
of payment, as set forth in the Senior Subordinated Note Indenture, to the 
prior payment in full in cash or cash equivalents of all Senior Debt, whether 
outstanding on the date of the Senior Subordinated Note Indenture or 
thereafter incurred. 

   Upon any distribution to creditors of the Company in a liquidation or 
dissolution of the Company or in a bankruptcy, reorganization, insolvency, 
receivership or similar proceeding relating to the Company or its property, 
an assignment for the benefit of creditors or any marshaling of the Company's 
assets and liabilities, the holders of Senior Debt will be entitled to 
receive payment in full in cash or cash equivalents of all Obligations due in 
respect of such Senior Debt (including interest after the commencement of any 
such proceeding at the rate specified in the applicable Senior Debt) before 
the Holders of Senior Subordinated Notes will be entitled to receive any 
payment with respect to Subordinated Note Obligations (except that Holders of 
Senior Subordinated Notes may receive Permitted Junior Securities and 
payments made from the trust described under "--Legal Defeasance and Covenant 
Defeasance"), and until all Obligations with respect to Senior Debt are paid 
in full in cash or cash equivalents, any distribution to which the Holders of 
Senior Subordinated Notes would be entitled shall be made to the holders of 
Senior Debt (except that Holders of Senior Subordinated Notes may receive 
Permitted Junior Securities and payments made from the trust described under 
"--Legal Defeasance and Covenant Defeasance"). 

   The Company also may not make any payment upon or in respect of the 
Subordinated Note Obligations (except in Permitted Junior Securities or from 
the trust described under "--Legal Defeasance and Covenant Defeasance") if 
(i) a default in the payment of the principal of (including reimbursement 
obligations in respect of both of letters of credit), premium, if any, or 
interest on, or commitment fees related to, Designated Senior Debt occurs and 
is continuing beyond any applicable period of grace or (ii) any other default 
occurs and is continuing with respect to Designated Senior Debt that permits 
holders of the Designated Senior Debt as to which such default relates to 
accelerate its maturity and the Trustee receives a notice of such default (a 
"Payment Blockage Notice") from the Company or the holders of any Designated 
Senior Debt (or their representative). Payments on the Senior Subordinated 
Notes may and shall be resumed (a) in the case of a payment default, upon the 
date on which such default is cured or waived and (b) in case of a nonpayment 
default, the earlier of the date on which such nonpayment default is cured or 
waived or 179 days after the date on which the applicable Payment Blockage 
Notice is received, unless the maturity of any Designated Senior Debt has 
been accelerated. No new period of payment blockage may be commenced unless 
and until 360 days have elapsed since the effectiveness of the immediately 
prior Payment Blockage Notice. No nonpayment default that existed or was 
continuing on the date of delivery of any Payment Blockage Notice to the 
Trustee shall be, or be made, the basis for a subsequent Payment Blockage 
Notice unless such default shall have been cured or waived for a period of 
not less than 90 days. 

   As a result of the subordination provisions described above, in the event 
of a liquidation or insolvency, Holders of Senior Subordinated Notes may 
recover less ratably than creditors of the Company who are holders of Senior 
Debt. On a pro forma basis, after giving effect to the Merger, including the 
Offering and the initial borrowing under the New Credit Facility, the 
principal amount of Senior Debt outstanding at March 31, 1997 would have been 
approximately $503.0 million. The Senior Subordinated Note Indenture will 
limit, subject to certain financial tests, the amount of additional 
Indebtedness, including Senior Debt, that the Company and its Subsidiaries 
can incur. See "--Certain Covenants--Incurrence of Indebtedness and Issuance 
of Preferred Stock." 

   "Designated Senior Debt" means (i) so long as Indebtedness is outstanding 
pursuant to the New Credit Facility, all such Indebtedness incurred under the 
New Credit Facility and, thereafter, (ii) any other 

                               75           
<PAGE>
Senior Debt or Guarantor Senior Debt permitted under the Senior Subordinated 
Note Indenture the principal amount of which is $50.0 million or more and 
that has been designated by the Company as "Designated Senior Debt." 

   "Permitted Junior Securities" means Equity Interests in the Company or 
debt securities of the Company or the relevant Guarantor that are 
subordinated to all Senior Debt (and any debt securities issued in exchange 
for Senior Debt) or Guarantor Senior Debt (and any debt securities issued in 
exchange for Guarantor Senior Debt), as applicable, to substantially the same 
extent as, or to a greater extent than, the Senior Subordinated Notes are 
subordinated to Senior Debt or the Subsidiary Guarantees are subordinated to 
Guarantor Senior Debt, as applicable, pursuant to the Senior Subordinated 
Note Indenture. 

   "Senior Debt" means (i) all Obligations of the Company outstanding under 
the New Credit Facility and all Hedging Obligations payable to a lender under 
the New Credit Facility or any of its affiliates, including, without 
limitation, in each case, interest accruing subsequent to the filing of, or 
which would have accrued but for the filing of, a petition for bankruptcy, 
whether or not such interest is an allowable claim in such bankruptcy 
proceeding, (ii) any other Indebtedness permitted to be incurred by the 
Company under the terms of the Senior Subordinated Note Indenture, unless the 
instrument under which such Indebtedness is incurred expressly provides that 
it is on a parity with or subordinated in right of payment to the Senior 
Subordinated Notes and (iii) all Obligations with respect to the foregoing. 
Notwithstanding anything to the contrary in the foregoing, Senior Debt will 
not include (a) any liability for federal, state, local or other taxes owed 
or owing by the Company or any of its Subsidiaries, (b) any Indebtedness of 
the Company to any of its Subsidiaries or other Affiliates, (c) any accounts 
payable or trade liabilities arising in the ordinary course of business 
(including instruments evidencing such liabilities) other than obligations in 
respect of bankers' acceptances and letters of credit under the New Credit 
Facility, (d) any Indebtedness that is incurred in violation of the Senior 
Subordinated Note Indenture, (e) Indebtedness which, when incurred and 
without respect to any election under Section 1111(b) of Title 11, United 
States Code, is without recourse to the Company, (f) any Indebtedness, 
guarantee or obligation of the Company which is subordinate or junior in 
right of payment to any other Indebtedness, guarantee or obligation of the 
Company, (g) Indebtedness evidenced by the Senior Subordinated Notes and (h) 
Capital Stock of the Company. 

   "Subordinated Note Obligations" means all Obligations with respect to the 
Senior Subordinated Notes, including, without limitation, principal, premium 
(if any) and interest payable pursuant to the terms of the Senior 
Subordinated Notes (including upon the acceleration or redemption thereof), 
together with and including any amounts received or receivable upon the 
exercise of rights of recission or other rights of action (including claims 
for damages) or otherwise. 

OPTIONAL REDEMPTION 

   Except as provided in the next paragraph, the Senior Subordinated Notes 
will not be redeemable at the Company's option prior to     , 2002. 
Thereafter, the Senior Subordinated Notes will be subject to redemption at 
the option of the Company, in whole or in part, upon not less than 30 nor 
more than 60 days' notice, at the redemption prices (expressed as percentages 
of principal amount) set forth below, together with accrued and unpaid 
interest thereon to the applicable redemption date, if redeemed during the 
twelve-month period beginning on      of the years indicated below: 

<TABLE>
<CAPTION>
                            PERCENTAGE OF   
YEAR                       PRINCIPAL AMOUNT 
- ----                       ---------------- 
<S>                       <C>
2002 ................                 % 
2003 ................      
2004 ................      
2005 and thereafter            100.000% 
</TABLE>             

   Prior to     , 2000, the Company may, at its option, on any one or more 
occasions, redeem up to 35% of the aggregate principal amount of Senior 
Subordinated Notes originally offered in the Offering at a redemption price 
equal to     % of the principal amount thereof, plus accrued and unpaid 
interest 

                               76           
<PAGE>
thereon to the redemption date, with the net cash proceeds of one or more 
Equity Offerings by (i) the Company or (ii) Holdings to the extent the net 
cash proceeds thereof are contributed to the Company as a capital 
contribution to the common equity of the Company; provided that at least 65% 
of the original aggregate principal amount of Senior Subordinated Notes 
remains outstanding immediately after the occurrence of each such redemption; 
and provided, further, that any such redemption shall occur within 90 days of 
the date of the closing of each such Equity Offering. 

MANDATORY REDEMPTION 

   Except as set forth below under "--Repurchase at the Option of Holders," 
the Company is not required to make any mandatory redemption or sinking fund 
payments with respect to the Senior Subordinated Notes. 

REPURCHASE AT THE OPTION OF HOLDERS 

 Change of Control 

   Upon the occurrence of a Change of Control, each Holder of Senior 
Subordinated Notes will have the right to require the Company to repurchase 
all or any part (equal to $1,000 or an integral multiple thereof) of such 
Holder's Senior Subordinated Notes pursuant to the offer described below (the 
"Change of Control Offer") at an offer price in cash equal to 101% of the 
aggregate principal amount thereof plus accrued and unpaid interest thereon 
to the date of purchase (the "Change of Control Payment"). Within 30 days 
following any Change of Control, the Company will mail a notice to each 
Holder describing the transaction or transactions that constitute the Change 
of Control and offering to repurchase Senior Subordinated Notes pursuant to 
the procedures required by the Senior Subordinated Note Indenture and 
described in such notice. The Company will comply with the requirements of 
Rule 14e-1 under the Exchange Act and any other securities laws and 
regulations thereunder to the extent such laws and regulations are applicable 
in connection with the repurchase of the Senior Subordinated Notes as a 
result of a Change of Control. To the extent that the provisions of any 
securities laws or regulations conflict with the provisions of the Senior 
Subordinated Note Indenture relating to such Change of Control Offer, the 
Company will comply with the applicable securities laws and regulations and 
shall not be deemed to have breached its obligations described in the Senior 
Subordinated Note Indenture by virtue thereof. 

   On the Change of Control Payment Date, the Company will, to the extent 
lawful, (1) accept for payment all Senior Subordinated Notes or portions 
thereof properly tendered pursuant to the Change of Control Offer, (2) 
deposit with the Paying Agent an amount equal to the Change of Control 
Payment in respect of all Senior Subordinated Notes or portions thereof so 
tendered and (3) deliver or cause to be delivered to the Trustee the Senior 
Subordinated Notes so accepted together with an Officers' Certificate stating 
the aggregate principal amount of Senior Subordinated Notes or portions 
thereof being purchased by the Company. The Paying Agent will promptly mail 
to each Holder of Senior Subordinated Notes so tendered the Change of Control 
Payment for such Senior Subordinated Notes, and the Trustee will promptly 
authenticate and mail (or cause to be transferred by book entry) to each 
Holder a new Senior Subordinated Note equal in principal amount to any 
unpurchased portion of the Senior Subordinated Notes surrendered, if any; 
provided that each such new Senior Subordinated Note will be in a principal 
amount of $1,000 or an integral multiple thereof. The Company will publicly 
announce the results of the Change of Control Offer on or as soon as 
practicable after the Change of Control Payment Date. 

   The Senior Subordinated Note Indenture will provide that, prior to 
complying with the provisions of this covenant, but in any event within 30 
days following a Change of Control, the Company will either repay all 
outstanding amounts under all Senior Debt or offer to repay in full all 
outstanding amounts under all Senior Debt and repay the Obligations owed to 
each lender who has accepted such offer or obtain the requisite consents, if 
any, under all Senior Debt to permit the repurchase of the Senior 
Subordinated Notes required by this covenant. 

   Except as described above with respect to a Change of Control, the Senior 
Subordinated Note Indenture does not contain provisions that permit the 
Holders of the Senior Subordinated Notes to require that the Company 
repurchase or redeem the Senior Subordinated Notes in the event of a 
takeover, recapitalization or similar restructuring. 

                               77           
<PAGE>
   The Company's other Senior Debt, including the New Credit Facility, 
contains prohibitions of certain events that would constitute a Change of 
Control. In addition, the exercise by the Holders of Senior Subordinated 
Notes of their right to require the Company to repurchase the Senior 
Subordinated Notes could cause a default under such other Senior Debt, even 
if the Change of Control itself does not, due to the financial effect of such 
repurchases on the Company. Finally, the Company's ability to pay cash to the 
Holders of Senior Subordinated Notes upon a repurchase may be limited by the 
Company's then existing financial resources. 

   The definition of Change of Control includes a phrase relating to the 
sale, lease, transfer, conveyance or other disposition of "all or 
substantially all" of the assets of the Company and its Subsidiaries, taken 
as a whole. Although there is a developing body of case law interpreting the 
phrase "substantially all," there is no precisely established definition of 
the phrase under applicable law. Accordingly, the ability of a Holder of 
Senior Subordinated Notes to require the Company to repurchase such Senior 
Subordinated Notes as a result of a sale, lease, transfer, conveyance or 
other disposition of less than all of the assets of the Company and its 
Subsidiaries taken as a whole to another Person or group may be uncertain. 

 Asset Sales 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any of its Restricted Subsidiaries to, engage in an 
Asset Sale unless (i) the Company (or the Restricted Subsidiary, as the case 
may be) receives consideration at the time of such Asset Sale at least equal 
to the fair market value (evidenced by a resolution of the Board of Directors 
set forth in an Officers' Certificate delivered to the Trustee) of the assets 
or Equity Interests issued or sold or otherwise disposed of and (ii) at least 
75% of the consideration therefor received by the Company or such Restricted 
Subsidiary is in the form of (I) cash or Cash Equivalents or (II) property or 
assets that are used or useful in a Permitted Business, or Capital Stock of 
any Person primarily engaged in a Permitted Business if, as a result of the 
acquisition by the Company or any Restricted Subsidiary thereof, such Person 
becomes a Restricted Subsidiary; provided that the amount of (x) any 
liabilities (as shown on the Company's or such Restricted Subsidiary's most 
recent balance sheet or in the notes thereto), of the Company or any 
Restricted Subsidiary (other than contingent liabilities and liabilities of 
the Company that are by their terms subordinated to the Senior Subordinated 
Notes or any guarantee thereof) that are assumed by the transferee of any 
such assets pursuant to a customary novation agreement that releases the 
Company or such Restricted Subsidiary from further liability and (y) any 
notes or other obligations received by the Company or any such Restricted 
Subsidiary from such transferee that are converted by the Company or such 
Restricted Subsidiary into cash or Cash Equivalents (to the extent of the 
cash or Cash Equivalents received) within 180 days following the closing of 
such Asset Sale, will be deemed to be cash for purposes of this provision; 
provided further, that the 75% limitation referred to above shall not apply 
to any sale, transfer or other disposition of assets in which the cash 
portion of the consideration received therefor, determined in accordance with 
the foregoing proviso, is equal to or greater than what the after-tax net 
proceeds would have been had such transaction complied with the 
aforementioned 75% limitation. 

   Within 365 days after the Company's or any Restricted Subsidiary's receipt 
of any Net Proceeds from an Asset Sale, the Company or such Restricted 
Subsidiary may apply such Net Proceeds (a) to permanently reduce Indebtedness 
under Senior Debt or Guarantor Senior Debt (and to correspondingly reduce 
commitments with respect thereto), to permanently reduce Indebtedness of a 
Restricted Subsidiary that is not a Guarantor or Pari Passu Indebtedness 
(provided that if the Company shall so repay Pari Passu Indebtedness, it will 
equally and ratably reduce Indebtedness under the Notes if the Notes are then 
redeemable or, if the Notes may not be then redeemed, the Company shall make 
an offer (in accordance with the procedures set forth below for an Asset Sale 
Offer) to all Holders to purchase at 100% of the principal amount thereof the 
amount of Senior Subordinated Notes that would otherwise be redeemed or (b) 
to an investment in property, capital expenditures or assets that are used or 
useful in a Permitted Business, or Capital Stock of any Person primarily 
engaged in a Permitted Business if, as a result of the acquisition by the 
Company or any Restricted Subsidiary thereof, such Person becomes a 
Restricted Subsidiary. Any Net Proceeds from Asset Sales that are not applied 
or invested as provided in the preceding sentence of this paragraph will be 
deemed to constitute "Excess Proceeds." When the aggregate amount of Excess 
Proceeds exceeds $15.0 million, the Company will be required to make an 

                               78           
<PAGE>
offer to all Holders of Senior Subordinated Notes (an "Asset Sale Offer") to 
purchase the maximum principal amount of Senior Subordinated Notes that may 
be purchased out of the Excess Proceeds at an offer price in cash in an 
amount equal to 100% of the principal amount thereof plus accrued and unpaid 
interest thereon to the date of purchase, in accordance with the procedures 
set forth in the Senior Subordinated Note Indenture. To the extent that the 
aggregate amount of Senior Subordinated Notes tendered pursuant to an Asset 
Sale Offer is less than the Excess Proceeds, the Company may use any 
remaining Excess Proceeds for general corporate purposes. If the aggregate 
principal amount of Senior Subordinated Notes surrendered by holders thereof 
exceeds the amount of Excess Proceeds, the Trustee shall select the Senior 
Subordinated Notes to be purchased on a pro rata basis. Upon completion of 
such Asset Sale Offer, the amount of Excess Proceeds shall be reset at zero. 

   The Company will comply with the requirements of Rule 14e-1 under the 
Exchange Act and any other securities laws and regulations thereunder to the 
extent such laws and regulations are applicable in connection with the 
repurchase of the Senior Subordinated Notes pursuant to an Asset Sale Offer. 
To the extent that the provisions of any securities laws or regulations 
conflict with the provisions of the Senior Subordinated Note Indenture 
relating to such Asset Sale Offer, the Company will comply with the 
applicable securities laws and regulations and shall not be deemed to have 
breached its obligations described in the Senior Subordinated Note Indenture 
by virtue thereof. 

 Selection and Notice 

   If less than all of the Senior Subordinated Notes are to be redeemed at 
any time, selection of Senior Subordinated Notes for redemption will be made 
by the Trustee in compliance with the requirements of the principal national 
securities exchange, if any, on which the Senior Subordinated Notes are 
listed or, if the Senior Subordinated Notes are not so listed, on a pro rata 
basis, by lot or by such other method as the Trustee deems fair and 
appropriate, provided that no Senior Subordinated Notes with a principal 
amount of $1,000 or less shall be redeemed in part. Notice of redemption 
shall be mailed by first class mail at least 30 but not more than 60 days 
before the redemption date to each Holder of Senior Subordinated Notes to be 
redeemed at its registered address. If any Senior Subordinated Note is to be 
redeemed in part only, the notice of redemption that relates to such Senior 
Subordinated Note shall state the portion of the principal amount thereof to 
be redeemed. A new Senior Subordinated Note in principal amount equal to the 
unredeemed portion thereof will be issued in the name of the Holder thereof 
upon cancellation of the original Senior Subordinated Note. On and after the 
redemption date, interest will cease to accrue on Senior Subordinated Notes 
or portions thereof called for redemption. 

CERTAIN COVENANTS 

 Restricted Payments 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any of its Restricted Subsidiaries to, directly or 
indirectly: (i) declare or pay any dividend or make any other payment or 
distribution on account of any Equity Interests of the Company or any of its 
Restricted Subsidiaries (other than dividends or distributions payable in 
Equity Interests (other than Disqualified Stock) of the Company or dividends 
or distributions payable to the Company or any Wholly Owned Restricted 
Subsidiary); (ii) purchase, redeem or otherwise acquire or retire for value 
any Equity Interests of the Company, any of its Restricted Subsidiaries or 
any other Affiliate of the Company (other than any such Equity Interests 
owned by the Company or any Restricted Subsidiary of the Company); (iii) make 
any principal payment on, or purchase, redeem, defease or otherwise acquire 
or retire for value any Indebtedness of the Company that is subordinated in 
right of payment to the Senior Subordinated Notes, except in accordance with 
the scheduled mandatory redemption or repayment provisions set forth in the 
original documentation governing such Indebtedness (but not pursuant to any 
mandatory offer to repurchase upon the occurrence of any event); or (iv) make 
any Restricted Investment (all such payments and other actions set forth in 
clauses (i) through (iv) above being collectively referred to as "Restricted 
Payments"), unless: 

     (a) no Default or Event of Default shall have occurred and be continuing 
    or would occur as a consequence thereof, and 

                               79           
<PAGE>
     (b) immediately after giving effect to such transaction on a pro forma 
    basis, the Company would have been permitted to incur at least $1.00 of 
    additional Indebtedness pursuant to the Fixed Charge Coverage Ratio test 
    set forth in the first paragraph of the covenant described below under 
    caption entitled "--Incurrence of Indebtedness and Issuance of Preferred 
    Stock," and 
   
     (c) such Restricted Payment, together with the aggregate of all other 
    Restricted Payments made by the Company and its Restricted Subsidiaries 
    after the date of the Senior Subordinated Note Indenture (excluding 
    Restricted Payments permitted by clauses (i) (to the extent that the 
    declaration of any dividend referred to therein reduces amounts available 
    for Restricted Payments pursuant to this clause (c)), (ii), (iii), (v), 
    (vi), (vii), (viii), (x), (xi), (xii), (xv), (xvii) and (xviii) of the next
    succeeding paragraph), is less than the sum of (1) 50% of the Adjusted 
    Consolidated Net Income of the Company for the period (taken as one 
    accounting period) from the beginning of the first calendar month 
    commencing after the date of the Senior Subordinated Note Indenture to the 
    end of the Company's most recently ended fiscal quarter for which internal 
    financial statements are available at the time of such Restricted Payment 
    (or, if such Adjusted Consolidated Net Income for such period is a 
    deficit, minus 100% of such deficit), plus (2) 100% of the Qualified 
    Proceeds received by the Company since the date of the Senior Subordinated 
    Note Indenture from contributions to the Company's capital or the issue or 
    sale since the date of the Senior Subordinated Note Indenture of Equity 
    Interests of the Company or of convertible debt securities of the Company 
    that have been converted into such Equity Interests (other than Equity 
    Interests (or convertible debt securities) sold to a Subsidiary of the 
    Company and other than Designated Preferred Stock, Disqualified Stock or 
    convertible debt securities that have been converted into Disqualified 
    Stock), plus (3) the amount equal to the net reduction in Investments in 
    Persons after the date of the Senior Subordinated Note Indenture who are 
    not Restricted Subsidiaries (other than Permitted Investments) resulting 
    from (x) Qualified Proceeds received as a dividend, repayment of a loan or 
    advance or other transfer of assets (valued at the fair market value 
    thereof) to the Company or any Restricted Subsidiary from such Persons, 
    (y) Qualified Proceeds received upon the sale or liquidation of such 
    Investment and (z) the redesignation of Unrestricted Subsidiaries (other 
    than any Unrestricted Subsidiary designated as such pursuant to clause 
    (ix) or (xvi) of the following paragraph) whose assets are used or useful 
    in, or which is engaged in, one or more Permitted Business as Restricted 
    Subsidiaries (valued (proportionate to the Company's equity interest in 
    such Subsidiary) at the fair market value of the net assets of such 
    Subsidiary at the time of such redesignation) not to exceed, in the case 
    of clauses (x), (y) and (z), the amount of Investments previously made by 
    the Company or any Restricted Subsidiary in such Person, which amount was 
    a Restricted Payment, plus (4) all cash payments received after the date 
    of the Senior Subordinated Note Indenture by the Company from Holdings 
    with respect to the Intercompany Note; provided that no proceeds received 
    by the Company from the issue or sale of any Equity Interests of the 
    Company will be counted in determining the amount available for Restricted 
    Payments under this clause (c) to the extent such proceeds were used to 
    redeem, repurchase, retire or acquire any Equity Interests or Subordinated 
    Indebtedness of the Company pursuant to clauses (ii) and (iv) of the next 
    succeeding paragraph. 
    
   The foregoing provisions will not prohibit: 

        (i) the payment of any dividend within 60 days after the date of 
       declaration thereof, if at such date of declaration such payment would 
       have complied with the provisions of the Senior Subordinated Note 
       Indenture; 

        (ii) the redemption, repurchase, retirement or other acquisition of 
       any Equity Interests of the Company or Subordinated Indebtedness of 
       the Company or any Guarantor in exchange for, or out of the net 
       proceeds of, the substantially concurrent sale (other than to a 
       Subsidiary of the Company) of Equity Interests of the Company (other 
       than Disqualified Stock); provided that the amount of any such net 
       cash proceeds that are utilized for any such redemption, repurchase, 
       retirement or other acquisition shall be excluded from clause (c)(2) 
       of the preceding paragraph; 

        (iii) the defeasance, redemption, repurchase or other acquisition of 
       Subordinated Indebtedness with the net proceeds from an incurrence of 
       Permitted Refinancing Indebtedness; 

                               80           
<PAGE>
        (iv) the repurchase, redemption or other acquisition or retirement 
       for value of any Equity Interests of the Company or Holdings held by 
       any member of the Company's or any of the Company's Restricted 
       Subsidiaries' management pursuant to any management equity 
       subscription agreement or stock option agreement and any dividend to 
       Holdings to fund any such repurchase, redemption or acquisition; 
       provided that (A) the aggregate price paid for all such repurchased, 
       redeemed, acquired or retired Equity Interests shall not exceed (I) 
       $5.0 million in any calendar year (with unused amounts in any calendar 
       year being carried over to succeeding calendar years subject to a 
       maximum (without giving effect to the following clause (II)) of $10.0 
       million in any calendar year) plus (II) the aggregate cash proceeds 
       received by the Company during such calendar year from any reissuance 
       of Equity Interests by Holdings or the Company to members of 
       management of the Company and its Restricted Subsidiaries and (B) no 
       Default or Event of Default shall have occurred and be continuing 
       immediately after such transaction; provided further that the 
       aggregate cash proceeds referred to in clause (II) above shall be 
       excluded from clause (c)(2) of the preceding paragraph; 

        (v) the payment of dividends or the making of loans or advances by 
       the Company to Holdings not to exceed $2.0 million in any fiscal year 
       for costs and expenses incurred by Holdings in its capacity as a 
       holding company or for services rendered by Holdings on behalf of the 
       Company; 

        (vi) the payment of dividends by a Restricted Subsidiary on any class 
       of common stock of such Restricted Subsidiary if (A) such dividend is 
       paid pro rata to all holders of such class of common stock and (B) at 
       least 51% of such class of common stock is held by the Company or one 
       or more of its Restricted Subsidiaries; 

        (vii) the repurchase of any class of common stock of a Restricted 
       Subsidiary if (A) such repurchase is made pro rata with respect to 
       such class of common stock and (B) at least 51% of such class of 
       common stock is held by the Company or one or more of its Restricted 
       Subsidiaries; 

        (viii) payments to Holdings (A) pursuant to the Tax Sharing Agreement 
       as in effect on the date of the Senior Subordinated Note Indenture and 
       (B) pursuant to the Tax Sharing Agreement as amended from time to 
       time; provided however; that in no event shall the amount permitted to 
       be paid pursuant to this clause (viii) (B) exceed the amount the 
       Company would be required to pay for income taxes were it to file a 
       consolidated tax return for itself and its consolidated Restricted 
       Subsidiaries; 

        (ix) any other Restricted Investment made in a Permitted Business 
       which, together with all other Restricted Investments made pursuant to 
       this clause (ix) since the date of the Senior Subordinated Note 
       Indenture, does not exceed $30.0 million (in each case, after giving 
       effect to all subsequent reductions in the amount of any Restricted 
       Investment made pursuant to this clause (ix), either as a result of 
       (A) the repayment or disposition thereof for cash or (B) as a result 
       of the redesignation of an Unrestricted Subsidiary as a Restricted 
       Subsidiary (valued proportionate to the Company's equity interest in 
       such Subsidiary at the time of such redesignation) at the fair market 
       value of the net assets of such Subsidiary at the time of such 
       redesignation), in the case of clause (A) and (B), not to exceed the 
       amount of such Restricted Investment previously made pursuant to this 
       clause (ix); provided that no Default or Event of Default shall have 
       occurred and be continuing immediately after making such Restricted 
       Investment; 

        (x) the declaration and payment of dividends to holders of any class 
       or series of Disqualified Stock of the Company or any Guarantor issued 
       after the date of the Senior Subordinated Note Indenture in accordance 
       with the covenant described below under the caption "--Incurrence of 
       Indebtedness and Issuance of Preferred Stock;" provided that no 
       Default or Event of Default shall have occurred and be continuing 
       immediately after such declaration or payment; 

        (xi) repurchases of Equity Interests deemed to occur upon exercise of 
       stock options if such Equity Interests represent a portion of the 
       exercise price of such options; 

                               81           
<PAGE>
        (xii) (A) payments made by the Company in respect of statutory 
       appraisal rights (and any settlement thereof) and (B) payments made by 
       the Company to fund the cash consideration payable in the Merger 
       (including pursuant to statutory appraisal rights and any settlement 
       thereof) to security holders of Holdings (including without 
       limitation, the Cash Merger Consideration, the Option Cash Proceeds 
       and the Warrant Cash Proceeds) and fees and expenses of the Company 
       and Holdings in connection with the Merger and (C) dividends to 
       Holdings for any such payments referred to in clause (B); 

        (xiii) a Restricted Payment to pay for the repurchase, retirement or 
       other acquisition or retirement for value of Equity Interests of 
       Holdings outstanding on the date of the Senior Subordinated Note 
       Indenture and which are not held by the Principals or any member of 
       management of Holdings or any Subsidiary of Holdings on the date of 
       the Senior Subordinated Note Indenture (including any Equity Interests 
       issued in respect of such Equity Interests as a result of a stock 
       split, recapitalization, merger, combination, consolidation or 
       otherwise, but excluding any Equity Interests issued pursuant to any 
       management equity plan or stock option plan or similar agreement), 
       provided that the aggregate Restricted Payments made under this clause 
       (xiii) shall not exceed $40.0 million, provided further that prior to 
       the first anniversary of the consummation of the Merger, the aggregate 
       amount of Restricted Payments made under this clause (xiii) shall not 
       exceed $20.0 million, provided further that notwithstanding the 
       foregoing proviso, the Company shall be permitted to make Restricted 
       Payments under this clause (xiii) only if after giving effect thereto, 
       the Company would be permitted to incur at least $1.00 of additional 
       Indebtedness pursuant to the Fixed Charge Coverage Ratio test set 
       forth in the first paragraph of the covenant described under the 
       caption entitled "--Incurrence of Indebtedness and Issuance of 
       Preferred Stock;" provided that no Default or Event of Default shall 
       have occurred and be continuing immediately after making such 
       Restricted Payment; 

        (xiv) the payment of dividends on the Company's common stock, 
       following the first public offering of the Company's or Holdings' 
       common stock after the date of the Senior Subordinated Note Indenture, 
       of up to 6.0% per annum of (A) the net proceeds received by the 
       Company from such public offering of its common stock or (B) the net 
       proceeds received by the Company from such public offering of 
       Holdings' common stock as common equity or preferred equity (other 
       than Disqualified Stock), other than, in each case, with respect to 
       public offerings with respect to the Company's or Holdings' common 
       stock registered on Form S-8; provided that no Default or Event of 
       Default shall have occurred and be continuing immediately after any 
       such payment of dividends; 

        (xv) the declaration and payment of dividends to holders of any class 
       or series of Designated Preferred Stock issued after the date of the 
       Senior Subordinated Note Indenture; provided, however, immediately 
       after the date of issuance of such Designated Preferred Stock, after 
       giving effect to such issuance on a pro forma basis, the Company would 
       have been permitted to incur at least $1.00 of additional Indebtedness 
       pursuant to the Fixed Charge Coverage Ratio test set forth in the 
       first paragraph of the covenant described below under caption entitled 
       "--Incurrence of Indebtedness and Issuance of Preferred Stock;" 
   
        (xvi) any other Restricted Payment which, together with all other 
       Restricted Payments made pursuant to this clause (xvi) since the date 
       of the Senior Subordinated Note Indenture, does not exceed $20.0 
       million (in each case, after giving effect to all subsequent 
       reductions in the amount of any Restricted Investment made pursuant to 
       this clause (xvi) either as a result of (A) the repayment or 
       disposition thereof for cash or (B) the redesignation of an 
       Unrestricted Subsidiary as a Restricted Subsidiary (valued 
       proportionate to the Company's equity interest in such Subsidiary at 
       the time of such redesignation) at the fair market value of the net 
       assets of such Subsidiary at the time of such redesignation), in the 
       case of clause (A) and (B), not to exceed the amount of such 
       Restricted Investment previously made pursuant to this clause (xvi); 
       provided that no Default or Event of Default shall have occurred and 
       be continuing immediately after making such Restricted Payment;  

        (xvii) the pledge by the Company of the Capital Stock of an 
       Unrestricted Subsidiary of the Company to secure Non-Recourse Debt of 
       such Unrestricted Subsidiary; and

        (xviii) distributions or payments of Receivables Fees. 
    
                               82           
<PAGE>
   The Board of Directors may designate any Restricted Subsidiary to be an 
Unrestricted Subsidiary if such designation would not cause a Default. For 
purposes of making such designation, all outstanding Investments by the 
Company and its Restricted Subsidiaries (except to the extent repaid in cash) 
in the Subsidiary so designated will be deemed to be Restricted Payments at 
the time of such designation and will reduce the amount available for 
Restricted Payments under the first paragraph of this covenant. All such 
outstanding Investments will be deemed to constitute Restricted Investments 
in an amount equal to the greater of (i) the net book value of such 
Investments at the time of such designation and (ii) the fair market value of 
such Investments at the time of such designation. Such designation will only 
be permitted if such Restricted Investment would be permitted at such time 
and if such Restricted Subsidiary otherwise meets the definition of an 
Unrestricted Subsidiary. 

   The amount of (i) all Restricted Payments (other than Restricted Payments 
made in cash) shall be the fair market value on the date of the Restricted 
Payment of the asset(s) or securities proposed to be transferred or issued by 
the Company or such Restricted Subsidiary, as the case may be, pursuant to 
the Restricted Payment and (ii) Qualified Proceeds (other than cash) shall be 
the fair market value on the date of receipt thereof by the Company of such 
Qualified Proceeds. The fair market value of any non-cash Restricted Payment 
and Qualified Proceeds shall be determined by the Board of Directors whose 
resolution with respect thereto shall be delivered to the Trustee, such 
determination to be based upon an opinion or appraisal issued by an 
accounting, appraisal or investment banking firm of national standing if such 
fair market value exceeds $20.0 million. Not later than the date of making 
any Restricted Payment, the Company shall deliver to the Trustee an Officers' 
Certificate stating that such Restricted Payment is permitted and setting 
forth the basis upon which the calculations required by the covenant 
"Restricted Payments" were computed, which calculations shall be based upon 
the Company's latest available financial statements. 

 Incurrence of Indebtedness and Issuance of Preferred Stock 

   The Senior Subordinated Note Indenture will provide that (i) the Company 
will not, and will not permit any of its Restricted Subsidiaries to, directly 
or indirectly, create, incur, issue, assume, guarantee or otherwise become, 
directly or indirectly liable, contingently or otherwise, with respect to 
(collectively, "incur") any Indebtedness (including Acquired Debt), (ii) that 
neither the Company nor any Guarantor will issue any Disqualified Stock and 
(iii) the Company will not permit any of the Company's Restricted 
Subsidiaries that are not Guarantors to issue any shares of preferred stock; 
provided, however, that the Company and any Guarantor may incur Indebtedness 
(including Acquired Debt) or issue shares of Disqualified Stock, if the 
Company's Fixed Charge Coverage Ratio for the Company's most recently ended 
four fiscal quarters for which internal financial statements are available 
immediately preceding the date on which such additional Indebtedness is 
incurred or such Disqualified Stock is issued would have been at least 2.00 
to 1.00, determined on a pro forma basis (including a pro forma application 
of the net proceeds therefrom), as if the additional Indebtedness had been 
incurred, or the Disqualified Stock had been issued, as the case may be, at 
the beginning of such four-quarter period. 

   The foregoing provisions will not apply to (collectively, "Permitted 
Debt"): 

     (i) the incurrence by the Company and the Guarantors of Indebtedness 
    under the New Credit Facility; provided that the aggregate principal 
    amount of all Indebtedness (with letters of credit and bankers' 
    acceptances being deemed to have a principal amount equal to the maximum 
    face amount thereunder) outstanding under the New Credit Facility after 
    giving effect to such incurrence does not exceed an amount equal to $625.0 
    million; 

     (ii) the incurrence by the Company and any Guarantor of Indebtedness 
    represented by the Senior Subordinated Notes and the Subsidiary 
    Guarantees; 

     (iii) the incurrence by the Company or any of its Restricted Subsidiaries 
    of Indebtedness represented by Capital Lease Obligations, mortgage 
    financings or purchase money obligations, in each case, incurred for the 
    purpose of financing all or any part of the purchase price or cost of 
    construction or improvement of property used in the business of the 
    Company or such Restricted Subsidiary, in aggregate principal amount not 
    to exceed $25.0 million at any time outstanding; 

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     (iv) Existing Indebtedness; 

     (v) the incurrence by the Company or any of its Restricted Subsidiaries 
    of Permitted Refinancing Indebtedness in exchange for, or the net proceeds 
    of which are used to extend, refinance, renew, replace, defease or refund, 
    Indebtedness that was permitted by the Senior Subordinated Note Indenture; 

     (vi) Indebtedness of the Company to a Restricted Subsidiary; provided 
    that any such Indebtedness is made pursuant to an intercompany note and is 
    subordinated in right of payment to the Senior Subordinated Notes; 
    provided further that any subsequent issuance or transfer of any Capital 
    Stock or other event which results in any such Restricted Subsidiary 
    ceasing to be a Restricted Subsidiary or any subsequent transfer of any 
    such Indebtedness (except to the Company or another Restricted Subsidiary) 
    shall be deemed, in each case, to be an incurrence of such Indebtedness; 

     (vii) Indebtedness of a Restricted Subsidiary to the Company or another 
    Restricted Subsidiary; provided that (i) any such Indebtedness is made 
    pursuant to an intercompany note and (ii) if a Guarantor incurs such 
    Indebtedness to a Restricted Subsidiary that is not a Guarantor, such 
    Indebtedness is subordinated in right of payment to the Subsidiary 
    Guarantee of such Guarantor; provided further that any subsequent issuance 
    or transfer of any Capital Stock of any Restricted Subsidiary to whom such 
    Indebtedness is owed or any other event which results in any such 
    Restricted Subsidiary ceasing to be a Restricted Subsidiary or any 
    subsequent transfer of any such Indebtedness (except to the Company or 
    another Restricted Subsidiary) shall be deemed, in each case, to be an 
    incurrence of such Indebtedness; 

     (viii) the incurrence by the Company or any of its Restricted 
    Subsidiaries of Hedging Obligations that are incurred for the purpose of 
    fixing or hedging (a) interest rate risk with respect to any floating rate 
    Indebtedness of such Person that is permitted by the terms of the Senior 
    Subordinated Note Indenture to be outstanding or (b) exchange rate risk 
    with respect to agreements or Indebtedness of such Person payable 
    denominated in a currency other than U.S. dollars; provided that such 
    agreements do not increase the Indebtedness of the obligor outstanding at 
    any time other than as a result of fluctuations in foreign currency 
    exchange rates or interest rates or by reason of fees, indemnities and 
    compensation payable thereunder; 

     (ix) the incurrence by the Company or any of its Restricted Subsidiaries 
    of Acquired Debt in an aggregate principal amount at any time outstanding 
    not to exceed $25.0 million; 

     (x) the incurrence by the Company of Indebtedness (in addition to 
    Indebtedness permitted by any other clause of this paragraph) in an 
    aggregate principal amount at any time outstanding not to exceed $35.0 
    million; 

     (xi) Indebtedness arising from agreements of the Company or a Restricted 
    Subsidiary providing for indemnification, adjustment of purchase price or 
    similar obligations, in each case, incurred or assumed in connection with 
    the disposition of any business, assets or a Restricted Subsidiary, other 
    than guarantees of Indebtedness incurred by any Person acquiring all or 
    any portion of such business, assets or a Restricted Subsidiary for the 
    purpose of financing such acquisition; provided, however, that (i) such 
    Indebtedness is not reflected on the balance sheet of the Company or any 
    Restricted Subsidiary (contingent obligations referred to in a footnote to 
    financial statements and not otherwise reflected on the balance sheet will 
    not be deemed to be reflected on such balance sheet for purposes of this 
    clause (i)) and (ii) the maximum assumable liability in respect of all 
    such Indebtedness shall at no time exceed the gross proceeds including 
    noncash proceeds (the fair market value of such noncash proceeds being 
    measured at the time received and without giving effect to any subsequent 
    changes in value) actually received by the Company and its Restricted 
    Subsidiaries in connection with such disposition; 

     (xii) obligations in respect of performance and surety bonds and 
    completion guarantees provided by the Company or any Restricted Subsidiary 
    in the ordinary course of business; and 

     (xiii) any guarantee by a Restricted Subsidiary of the Company of Senior 
    Indebtedness or Pari Passu Indebtedness of the Company that was permitted 
    to be incurred under the Senior Subordi- 

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    nated Note Indenture; provided that, prior to or concurrently with the 
    issuance of such guarantee such Restricted Subsidiary complies with the 
    terms of the covenant entitled "--Subsidiary Guarantees." 

   For purposes of determining compliance with this covenant, in the event 
that an item of Indebtedness meets the criteria of more than one of the 
categories of Permitted Debt described in clauses (i) through (xiii) above or 
is entitled to be incurred pursuant to the first paragraph of this covenant, 
the Company shall, in its sole discretion, classify such item of Indebtedness 
in any manner that complies with this covenant and such item of Indebtedness 
will be treated as having been incurred pursuant to only one of such clauses 
or pursuant to the first paragraph hereof. Accrual of interest and the 
accretion of accreted value will not be deemed to be an incurrence of 
Indebtedness for purposes of this covenant. 

 Sale and Leaseback Transactions 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any of its Restricted Subsidiaries to, enter into 
any sale and leaseback transaction; provided that the Company and any 
Guarantor may enter into a sale and leaseback transaction if (i) the Company 
or such Guarantor could have (a) incurred Indebtedness in an amount equal to 
the Attributable Debt relating to such sale and leaseback transaction 
pursuant to the Fixed Charge Coverage Ratio test set forth in the first 
paragraph of the covenant described above under the caption entitled 
"--Incurrence of Indebtedness and Issuance of Preferred Stock" and (b) 
incurred a Lien to secure such Indebtedness pursuant to the covenant 
described below under the caption entitled "--Liens," (ii) the gross cash 
proceeds of such sale and leaseback transaction are at least equal to the 
fair market value (as determined in good faith by the Board of Directors and 
set forth in an Officers' Certificate delivered to the Trustee) of the 
property that is the subject of such sale and leaseback transaction and (iii) 
the transfer of assets in such sale and leaseback transaction is permitted 
by, and the proceeds of such transaction are applied in compliance with, the 
covenant described above under the caption entitled "--Repurchase at the 
Option of Holders--Asset Sales." 

 Anti-Layering 

   The Senior Subordinated Note Indenture will provide that (i) the Company 
will not directly or indirectly incur, create, issue, assume, guarantee or 
otherwise become liable for any Indebtedness that is subordinate or junior in 
right of payment to any Senior Debt and senior in any respect in right of 
payment to the Senior Subordinated Notes and (ii) no Guarantor will incur, 
create, issue, assume, guarantee or otherwise become liable for any 
Indebtedness that is subordinate or junior in right of payment to its 
Guarantor Senior Debt and senior in any respect in right of payment to such 
Guarantor's Subsidiary Guarantee. 

 Liens 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any Restricted Subsidiary to, directly or 
indirectly, create, incur, assume or suffer to exist any Lien that secures 
obligations under any Pari Passu Indebtedness or Subordinated Indebtedness on 
any asset or property now owned or hereafter acquired by the Company or any 
of its Restricted Subsidiaries, or any income or profits therefrom or assign 
or convey any right to receive income therefrom, unless the Senior 
Subordinated Notes or the Subsidiary Guarantees, as applicable, are equally 
and ratably secured with the obligations so secured until such time as such 
obligations are no longer secured by a Lien; provided, that in any case 
involving a Lien securing Subordinated Indebtedness, such Lien is 
subordinated to the Lien securing the Senior Subordinated Notes or the 
Subsidiary Guarantees, as applicable, to the same extent that such 
Subordinated Indebtedness is subordinated to the Senior Subordinated Notes or 
the Subsidiary Guarantees, as applicable. 

 Dividend and Other Payment Restrictions Affecting Restricted Subsidiaries 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any of its Restricted Subsidiaries to, directly or 
indirectly, create or otherwise cause or suffer to exist or 

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become effective any encumbrance or restriction on the ability of any 
Restricted Subsidiary to: (i) (a) pay dividends or make any other 
distributions to the Company or any of its Restricted Subsidiaries (1) on its 
Capital Stock or (2) with respect to any other interest or participation in, 
or measured by, its profits or (b) pay any Indebtedness owed to the Company 
or any of its Restricted Subsidiaries; (ii) make loans or advances to the 
Company or any of its Restricted Subsidiaries; or (iii) transfer any of its 
properties or assets to the Company or any of its Restricted Subsidiaries, 
except for such encumbrances or restrictions existing under or by reason of 
(a) Existing Indebtedness, as in effect on the date of the Senior 
Subordinated Note Indenture; (b) the New Credit Facility and any amendments, 
modifications, restatements, renewals, increases, supplements, refundings, 
replacements or refinancings thereof; provided that such amendments, 
modifications, restatements, renewals, increases, supplements, refundings, 
replacements or refinancings are no more restrictive with respect to such 
dividend and other payment restrictions in the aggregate than those contained 
in the New Credit Facility, as in effect on the date of the Senior 
Subordinated Note Indenture; (c) the Senior Subordinated Note Indenture and 
the Senior Subordinated Notes; (d) applicable law or any applicable rule, 
regulation or order; (e) any agreement or other instrument of a Person 
acquired by the Company or any of its Restricted Subsidiaries, as in effect 
at the time of such acquisition (but not created in contemplation of such 
acquisition), which encumbrance or restriction is not applicable to any 
Person, or the properties or assets of any Person, other than the Person, or 
the property or assets of the Person, so acquired; (f) customary 
non-assignment provisions in leases entered into in the ordinary course of 
business and consistent with past practices; (g) purchase money obligations 
for property acquired in the ordinary course of business that impose 
restrictions of the nature described in clause (iii) above on the property so 
acquired; (h) contracts for the sale of assets, including, without 
limitation, customary restrictions with respect to a Subsidiary pursuant to 
an agreement that has been entered into for the sale or disposition of all or 
substantially all of the Capital Stock or assets of such Subsidiary; or (i) 
Permitted Refinancing Indebtedness; provided that the restrictions contained 
in the agreements governing such Permitted Refinancing Indebtedness are no 
more restrictive with respect to such dividend and other payment restrictions 
in the aggregate than those contained in the agreements governing the 
Indebtedness being refinanced. 

 Merger, Consolidation, or Sale of Assets 

   The Senior Subordinated Note Indenture will provide that the Company may 
not consolidate or merge with or into (whether or not the Company is the 
surviving entity), or sell, assign, transfer, lease, convey or otherwise 
dispose of all or substantially all of its properties or assets in one or 
more related transactions to, another Person unless (i) the Company is the 
surviving corporation or the Person formed by or surviving any such 
consolidation or merger (if other than the Company) or to which such sale, 
assignment, transfer, lease, conveyance or other disposition shall have been 
made is a corporation organized or existing under the laws of the United 
States, any state thereof or the District of Columbia; (ii) the Person formed 
by or surviving any such consolidation or merger (if other than the Company) 
or the Person to which such sale, assignment, transfer, lease, conveyance or 
other disposition will have been made assumes all the obligations of the 
Company under the Senior Subordinated Notes and the Senior Subordinated Note 
Indenture pursuant to a supplemental indenture in form reasonably 
satisfactory to the Trustee; (iii) immediately after such transaction, no 
Default or Event of Default exists; (iv) the Company or the Person formed by 
or surviving any such consolidation or merger, or to which such sale, 
assignment, transfer, lease, conveyance or other disposition will have been 
made will, at the time of such transaction after giving pro forma effect 
thereto as if such transaction had occurred at the beginning of the 
applicable one quarter period, be permitted to incur at least $1.00 of 
additional Indebtedness pursuant to the Fixed Charge Coverage Ratio test set 
forth in the first paragraph of the covenant described above under the 
caption entitled "--Incurrence of Indebtedness and Issuance of Preferred 
Stock" and (v) each Guarantor, if any, unless it is the other party to the 
transactions described above, shall have by supplemental indenture confirmed 
that its Subsidiary Guarantee shall apply to such Person's obligations under 
the Indenture and the Senior Subordinated Notes. The foregoing clause (iv) 
will not prohibit (a) a merger between the Company and a Wholly Owned 
Subsidiary of a Wholly Owned Subsidiary of Holdings created for the purpose 
of holding the Capital Stock of the Company, (b) a merger between the Company 

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and a Wholly Owned Restricted Subsidiary or (c) a merger between the Company 
and an Affiliate incorporated solely for the purpose of reincorporating the 
Company in another State of the United States so long as, in each case, the 
amount of Indebtedness of the Company and its Restricted Subsidiaries is not 
increased thereby. 

 Transactions with Affiliates 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any of its Restricted Subsidiaries to, make any 
payment to, or sell, lease, transfer or otherwise dispose of any of its 
properties or assets to, or purchase any property or assets from, or enter 
into or make or amend any transaction, contract, agreement, understanding, 
loan, advance or guarantee with or for the benefit of, any Affiliate (each of 
the foregoing, an "Affiliate Transaction"), unless (i) such Affiliate 
Transaction is on terms that are no less favorable to the Company or such 
Restricted Subsidiary than those that would have been obtained in a 
comparable transaction by the Company or such Restricted Subsidiary with an 
unrelated Person and (ii) if such Affiliate Transaction involves aggregate 
payments in excess of $5.0 million, the Company delivers to the Trustee 
either (x) a resolution of the Board of Directors of the Company set forth in 
an Officers' Certificate certifying that such Affiliate Transaction complies 
with clause (i) above and such Affiliate Transaction is approved by a 
majority of the members of the Board of Directors of the Company or (y) an 
opinion as to the fairness to the Holders of the Senior Subordinated Notes of 
such Affiliate Transaction from a financial point of view issued by an 
accounting, appraisal or investment banking firm of national standing; 
provided, however, that (a) any employment agreement entered into by the 
Company or any of its Restricted Subsidiaries in the ordinary course of 
business and consistent with the past practice of the Company or such 
Restricted Subsidiary, (b) transactions between or among the Company and/or 
its Restricted Subsidiaries, (c) transactions between the Company or its 
Restricted Subsidiaries on the one hand, and the Underwriter or its 
Affiliates on the other hand, involving the provisions of financial, 
consulting or underwriting services by the Underwriter or its Affiliates, 
provided that the fees payable to the Underwriter or its Affiliates do not 
exceed the usual and customary fees of the Underwriter and its Affiliates for 
similar services, (d) transactions in accordance with the Specified 
Agreements, as amended; provided that no such amendment contains any 
provisions that are materially adverse to the Holders of the Senior 
Subordinated Notes, (e) payment of employee benefits, including bonuses, 
retirement plans and stock options, in the ordinary course of business, 
consistent with past practice, (f) the payment of reasonable and customary 
fees to, and indemnity provided on behalf of, officers, directors, employees 
or consultants of the Company or any Restricted Subsidiary; (g) Restricted 
Payments permitted by the provisions of the Senior Subordinated Note 
Indenture described above under clauses (i), (iv), (v), (vi), (vii), (viii), 
(xi), (xii) and (xvii) of the second paragraph of the covenant described 
above under the caption entitled "--Restricted Payments," (h) payments and 
transactions in connection with the Merger and the application of the net 
proceeds from the Offering, including the payment of any fees and expenses 
with respect thereto, (i) transactions pursuant to the Intercompany Note and 
any forgiveness of Indebtedness thereunder, (j) transactions permitted by the 
provisions of the Indenture under the covenant described below under the 
caption entitled "--Sales of Accounts Receivable," in each case, shall not be 
deemed Affiliate Transactions and (k) transactions pursuant to the Management 
Loans. 

 Subsidiary Guarantees 

   (a) The Indenture will provide that the Company will not permit any 
Restricted Subsidiary to guarantee the payment of any Indebtedness of the 
Company or any Indebtedness of any other Restricted Subsidiary (in each case, 
the "Guaranteed Debt") unless (i) if such Restricted Subsidiary is not a 
Guarantor, such Restricted Subsidiary simultaneously executes and delivers a 
supplemental indenture to the Senior Subordinated Note Indenture providing 
for a Subsidiary Guarantee of payment of the Senior Subordinated Notes by 
such Restricted Subsidiary, (ii) if the Senior Subordinated Notes or the 
Subsidiary Guarantee (if any) of such Restricted Subsidiary are subordinated 
in right of payment to the Guaranteed Debt, the Subsidiary Guarantee under 
the supplemental indenture shall be subordinated to such Restricted 
Subsidiary's guarantee with respect to the Guaranteed Debt substantially to 
the same extent as the Senior Subordinated Notes or the Subsidiary Guarantee 
are subordinated to the Guaranteed Debt under the Senior Subordinated Note 
Indenture, (iii) if the Guaranteed Debt is by its express terms 

                               87           
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subordinated in right of payment to the Senior Subordinated Notes or the 
Subsidiary Guarantee (if any) of such Restricted Subsidiary, any such 
guarantee of such Restricted Subsidiary with respect to the Guaranteed Debt 
shall be subordinated in right of payment to such Restricted Subsidiary's 
Subsidiary Guarantee with respect to the Senior Subordinated Notes 
substantially to the same extent as the Guaranteed Debt is subordinated to 
the Senior Subordinated Notes or the Subsidiary Guarantee (if any) of such 
Restricted Subsidiary, (iv) such Restricted Subsidiary waives and will not in 
any manner whatsoever claim or take the benefit or advantage of, any rights 
of reimbursement, indemnity or subrogation or any other rights against the 
Company or any other Restricted Subsidiary as a result of any payment by such 
Restricted Subsidiary under its Subsidiary Guarantee, and (v) such Restricted 
Subsidiary shall deliver to the Trustee an opinion of counsel to the effect 
that (A) such Subsidiary Guarantee of the Senior Subordinated Notes has been 
duly executed and authorized and (B) such Subsidiary Guarantee of the Senior 
Subordinated Notes constitutes a valid, binding and enforceable obligation of 
such Restricted Subsidiary, except insofar as enforcement thereof may be 
limited by bankruptcy, insolvency or similar laws (including, without 
limitation, all laws relating to fraudulent transfers) and except insofar as 
enforcement thereof is subject to general principles of equity. 

   (b) Notwithstanding the foregoing and the other provisions of the Senior 
Subordinated Note Indenture, any Subsidiary Guarantee by a Restricted 
Subsidiary of the Senior Subordinated Notes shall provide by its terms that 
it shall be automatically and unconditionally released and discharged upon 
(i) any sale, exchange or transfer, to any Person not an Affiliate of the 
Company, of all of the Company's Capital Stock in, or all or substantially 
all the assets of, such Restricted Subsidiary (which sale, exchange or 
transfer is not prohibited by the Senior Subordinated Note Indenture) or (ii) 
the release or discharge of the guarantee which resulted in the creation of 
such Subsidiary Guarantee, except a discharge or release by or as a result of 
payment under such guarantee. 

 Sales of Accounts Receivable 

   The Company may, and any of its Restricted Subsidiaries may, sell at any 
time and from time to time, accounts receivable to any Accounts Receivable 
Subsidiary; provided that (i) the aggregate consideration received in each 
such sale is at least equal to the aggregate fair market value of the 
receivables sold, as determined by the Board of Directors in good faith, (ii) 
no less than 80% of the consideration received in each such sale consists of 
either cash or a promissory note (a "Promissory Note") which is subordinated 
to no Indebtedness or obligation other than the financial institution or 
other entities providing the financing to the Accounts Receivable Subsidiary 
with respect to such accounts receivable (the "Financier") and the remainder 
of such consideration consists of an Equity Interest in such Accounts 
Receivable Subsidiary; provided further that the Initial Sale will include 
all accounts receivable of the Company and/or its Restricted Subsidiaries 
that are party to such arrangements that constitute eligible receivables 
under such arrangements, (iii) the cash proceeds received from the Initial 
Sale less reasonable and customary transaction costs will be deemed to be Net 
Proceeds and will be applied in accordance with the second paragraph of the 
covenant described above under the caption entitled "--Repurchase at the 
Option of Holders--Asset Sales," and (iv) the Company and its Restricted 
Subsidiaries will sell all accounts receivable that constitute eligible 
receivables under such arrangements to the Accounts Receivable Subsidiary no 
less frequently than on a weekly basis. 

   The Company (i) will not permit any Accounts Receivable Subsidiary to sell 
any accounts receivable purchased from the Company or any of its Restricted 
Subsidiaries to any other person except on an arms-length basis and solely 
for consideration in the form of cash or Cash Equivalents, (ii) will not 
permit the Accounts Receivable Subsidiary to engage in any business or 
transaction other than the purchase, financing and sale of accounts 
receivable of the Company and its Restricted Subsidiaries and activities 
incidental thereto, (iii) will not permit any Accounts Receivable Subsidiary 
to incur Indebtedness in an amount in excess of 97% of the book value of such 
Accounts Receivable Subsidiary's total assets, as determined in accordance 
with GAAP, (iv) will, at least as frequently as monthly, cause the Accounts 
Receivable Subsidiary to remit to the Company as payment for additional 
receivables or on the Promissory Notes or as a dividend, all available cash 
or Cash Equivalents not held in a collection account pledged to a Financier, 
to the extent not applied to pay or maintain reserves for reasonable 
operating expenses of the Accounts Receivable Subsidiary or to satisfy 
reasonable minimum capital requirements 

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based on then current market practices of rating agencies in similar 
transactions involving receivables of a similar type and quality, as 
determined by the Board of Directors in good faith and (v) will not, and will 
not permit any of its Subsidiaries to, sell accounts receivable to any 
Accounts Receivable Subsidiary upon (1) the occurrence of an Event of Default 
with respect to the Company and its Restricted Subsidiaries and (2) the 
occurrence of certain events of bankruptcy or insolvency with respect to such 
Accounts Receivable Subsidiary. 

 Reports 

   The Senior Subordinated Note Indenture will provide that, whether or not 
required by the rules and regulations of the Securities an Exchange 
Commission (the "Commission"), so long as any Senior Subordinated Notes are 
outstanding, the Company will furnish to the Holders of Senior Subordinated 
Notes (i) all quarterly and annual financial information that would be 
required to be contained in a filing with the Commission on Forms 10-Q and 
10-K if the Company were required to file such Forms, including a 
"Management's Discussion and Analysis of Financial Condition and Results of 
Operations" that describes the financial condition and results of operations 
of the Company and its Restricted Subsidiaries and, with respect to the 
annual information only, a report thereon by the Company's certified 
independent accountants and (ii) all current reports that would be required 
to be filed with the Commission on Form 8-K if the Company were required to 
file such reports. In addition whether or not required by the rules and 
regulations of the Commission, the Company will file a copy of all such 
information and reports with the Commission for public availability (unless 
the Commission will not accept such a filing) and make such information 
available to securities analysts and prospective investors upon request. 

EVENTS OF DEFAULT AND REMEDIES 

   The Senior Subordinated Note Indenture will provide that each of the 
following constitutes an Event of Default: 

     (i) default for 30 days in the payment when due of interest on the Senior 
    Subordinated Notes (whether or not prohibited by the subordination 
    provisions of the Senior Subordinated Note Indenture); 

     (ii) default in payment when due of principal or premium, if any, on the 
    Senior Subordinated Notes at maturity, upon redemption or otherwise 
    (whether or not prohibited by the subordination provisions of the Senior 
    Subordinated Note Indenture); 

     (iii) failure by the Company or any Guarantor for 30 days after receipt 
    of notice from the Trustee or Holders of at least 30% in principal amount 
    of the Senior Subordinated Notes then outstanding to comply with the 
    provisions of the covenants described under the captions entitled 
    "--Repurchase at the Option of Holders--Change of Control," "--Repurchase 
    at the Option of Holders--Asset Sales," "--Certain Covenants--Restricted 
    Payments," "--Certain Covenants--Incurrence of Indebtedness and Issuance 
    of Preferred Stock," "--Certain Covenants--Sale and Leaseback 
    Transactions" or "--Certain Covenants--Merger, Consolidation or Sale of 
    Assets;" 

     (iv) failure by the Company or any Guarantor for 60 days after notice 
    from the Trustee or the Holders of at least 30% in principal amount of the 
    Senior Subordinated Notes then outstanding to comply with its other 
    agreements in the Senior Subordinated Note Indenture or the Senior 
    Subordinated Notes; 

     (v) default under any mortgage, indenture or instrument under which there 
    may be issued or by which there may be secured or evidenced any 
    Indebtedness for money borrowed by the Company or any of its Restricted 
    Subsidiaries (or the payment of which is guaranteed by the Company or any 
    of its Restricted Subsidiaries) whether such Indebtedness or guarantee now 
    exists, or is created after the date of the Senior Subordinated Note 
    Indenture, which default (i) is caused by a failure to pay Indebtedness at 
    its stated final maturity (after giving effect to any applicable grace 
    period provided in such Indebtedness) (a "Payment Default") or (ii) 
    results in the acceleration of such Indebtedness prior to its stated final 
    maturity and, in each case, the principal amount of any such Indebtedness, 

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    together with the principal amount of any other such Indebtedness under 
    which there has been a Payment Default or the maturity of which has been 
    so accelerated, aggregates $20.0 million or more; 

     (vi) failure by the Company or any of its Restricted Subsidiaries to pay 
    final judgments aggregating in excess of $20.0 million (net of any amounts 
    with respect to which a reputable and creditworthy insurance company has 
    acknowledged liability in writing), which judgments are not paid, 
    discharged or stayed within 60 days after their entry; 

     (vii) certain events of bankruptcy or insolvency with respect to the 
    Company or any Restricted Subsidiary that is a Significant Subsidiary; and 

     (viii) the termination of any Subsidiary Guarantee for any reason not 
    permitted by the Senior Subordinated Note Indenture, or the denial of any 
    Guarantor or any Person acting on behalf of any Guarantor of such 
    Guarantor's obligations under its respective Subsidiary Guarantee. 

   If any Event of Default occurs and is continuing, the Trustee or the 
Holders of at least 30% in principal amount of the then outstanding Senior 
Subordinated Notes may declare all the Senior Subordinated Notes to be due 
and payable immediately; provided, however, that, so long as any Indebtedness 
permitted to be incurred pursuant to the New Credit Facility shall be 
outstanding, no such acceleration shall be effective until the earlier of (i) 
acceleration of any such Indebtedness under the New Credit Facility or (ii) 
five business days after the giving of written notice to the Company and the 
representative under the New Credit Facility of such acceleration. 
Notwithstanding the foregoing, in the case of an Event of Default arising 
from certain events of bankruptcy or insolvency with respect to the Company 
or any Guarantor that constitutes a Significant Subsidiary, all outstanding 
Senior Subordinated Notes will become due and payable without further action 
or notice. Holders of the Senior Subordinated Notes may not enforce the 
Senior Subordinated Note Indenture or the Senior Subordinated Notes except as 
provided in the Senior Subordinated Note Indenture. Subject to certain 
limitations, Holders of a majority in principal amount of the then 
outstanding Senior Subordinated Notes may direct the Trustee in its exercise 
of any trust or power. In the event of a declaration of acceleration of the 
Senior Subordinated Notes because an Event of Default has occurred and is 
continuing as a result of the acceleration of any Indebtedness described in 
clause (v) of the preceding paragraph, the declaration of acceleration of the 
Senior Subordinated Notes shall be automatically annulled if the holders of 
any Indebtedness described in clause (v) of the preceding paragraph have 
rescinded the declaration of acceleration in respect of such Indebtedness 
within 30 days of the date of such declaration and if (a) the annulment of 
the acceleration of the Notes would not conflict with any judgment or decree 
of a court of competent jurisdiction and (b) all existing Events of Default, 
except nonpayment of principal or interest on the Notes that became due 
solely because of the acceleration of the Senior Subordinated Notes, have 
been cured or waived. 

   The Holders of a majority in aggregate principal amount of the Senior 
Subordinated Notes then outstanding, by notice to the Trustee, may on behalf 
of the Holders of all of the Senior Subordinated Notes waive any existing 
Default or Event of Default and its consequences under the Senior 
Subordinated Note Indenture, except a continuing Default or Event of Default 
in the payment of interest or premium on, or principal of, the Senior 
Subordinated Notes. The Trustee may withhold from Holders of the Senior 
Subordinated Notes notice of any continuing Default or Event of Default 
(except a Default or Event of Default relating to the payment of principal or 
interest) if it determines that withholding notice is in such Holders' 
interest. 

   The Company is required to deliver to the Trustee annually a statement 
regarding compliance with the Senior Subordinated Note Indenture, and the 
Company is required upon becoming aware of any Default or Event of Default to 
deliver to the Trustee a statement specifying such Default or Event of 
Default. 

NO PERSONAL LIABILITY OF DIRECTORS, OFFICERS, EMPLOYEES AND STOCKHOLDERS 

   No director, officer, employee, incorporator or stockholder of the Company 
or any Guarantor, as such, shall have any liability for any obligations of 
the Company or the Guarantors under the Senior Subordinated Notes, the 
Subsidiary Guarantees or the Senior Subordinated Note Indenture or for any 

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claim based on, in respect of, or by reason of, such obligations or their 
creation. Each Holder of Senior Subordinated Notes by accepting a Senior 
Subordinated Note waives and releases all such liability. The waiver and 
release are part of the consideration for issuance of the Senior Subordinated 
Notes. Such waiver may not be effective to waive liabilities under the 
federal securities laws and it is the view of the Commission that such a 
waiver is against public policy. 

LEGAL DEFEASANCE AND COVENANT DEFEASANCE 

   The Company may, at its option and at any time, elect to have the 
obligation of the Company discharged with respect to the outstanding Senior 
Subordinated Notes and have each Guarantor's obligation discharged with 
respect to its Subsidiary Guarantee ("legal defeasance"). Such legal 
defeasance means that the Company will be deemed to have paid and discharged 
the entire indebtedness represented by the outstanding Senior Subordinated 
Notes, except for (a) the rights of Holders of outstanding Senior 
Subordinated Notes to receive payments in respect of the principal of, 
premium, if any, and interest on the Senior Subordinated Notes when such 
payments are due, or on the redemption date, as the case may be, (b) the 
Company's obligations with respect to the Senior Subordinated Notes 
concerning issuing temporary Senior Subordinated Notes, registration of 
Senior Subordinated Notes, mutilated, destroyed, lost or stolen Senior 
Subordinated Notes and the maintenance of an office or agency for payment and 
money for security payments held in trust, (c) the rights, powers, trusts, 
duties and immunities of the Trustee, and the Company's obligations in 
connection therewith and (d) the legal defeasance provisions of the Senior 
Subordinated Note Indenture. In addition, the Company may, at its option and 
at any time, elect to have the obligations of the Company and each Guarantor 
released with respect to certain covenants that are described in the Senior 
Subordinated Note Indenture ("covenant defeasance") and thereafter any 
omission to comply with such obligations shall not constitute a Default or 
Event of Default with respect to the Senior Subordinated Notes. In the event 
covenant defeasance occurs, certain events (not including non-payment, 
bankruptcy, receivership, rehabilitation and insolvency events) described 
under "--Events of Default and Remedies" will no longer constitute an Event 
of Default with respect to the Senior Subordinated Notes. 

   In order to exercise either legal defeasance or covenant defeasance, (i) 
the Company must irrevocably deposit with the Trustee, in trust, for the 
benefit of the Holders of the Senior Subordinated Notes, cash in U.S. 
dollars, non-callable Government Securities, or a combination thereof, in 
such amounts as will be sufficient, in the opinion of a nationally recognized 
firm of independent public accountants selected by the Trustee, to pay the 
principal of, premium, if any, and interest on the outstanding Senior 
Subordinated Notes on the stated maturity or on the applicable optional 
redemption date, as the case may be, and the Company must specify whether the 
Senior Subordinated Notes are being defeased to maturity or to a particular 
redemption date; (ii) in the case of legal defeasance, the Company shall have 
delivered to the Trustee an opinion of counsel in the United States 
reasonably acceptable to the Trustee confirming that (A) the Company has 
received from, or there has been published by, the Internal Revenue Service a 
ruling or (B) since the date of the Senior Subordinated Note Indenture, there 
has been a change in the applicable federal income tax law, in either case to 
the effect that, and based thereon such opinion of counsel shall confirm 
that, subject to customary assumptions and exclusions, the Holders of the 
outstanding Senior Subordinated Notes will not recognize income, gain or loss 
for federal income tax purposes as a result of such legal defeasance and will 
be subject to federal income tax on the same amounts, in the same manner and 
at the same times as would have been the case if such legal defeasance had 
not occurred; (iii) in the case of covenant defeasance, the Company shall 
have delivered to the Trustee an opinion of counsel in the United States 
reasonably acceptable to the Trustee confirming that, subject to customary 
assumptions and exclusions, the Holders of the outstanding Senior 
Subordinated Notes will not recognize income, gain or loss for federal income 
tax purposes as a result of such covenant defeasance and will be subject to 
federal income tax on the same amounts, in the same manner and at the same 
times as would have been the case if such covenant defeasance had not 
occurred; (iv) no Default or Event of Default shall have occurred and be 
continuing on the date of such deposit (other than a Default or Event of 
Default resulting from the borrowing of funds to be applied to such deposit) 
or insofar as Events of Default from bankruptcy or insolvency events are 
concerned, at any time in the period ending on the 91st day after the date of 
deposit; (v) such legal defeasance or covenant defeasance 

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will not result in a breach or violation of, or constitute a default under 
any material agreement or instrument (other than the Senior Subordinated Note 
Indenture) to which the Company or any of its Subsidiaries is a party or by 
which the Company or any of its Subsidiaries is bound; (vi) the Company must 
have delivered to the Trustee an opinion of counsel to the effect that, 
subject to customary assumptions and exclusions (which assumptions and 
exclusions shall not relate to the operation of Section 547 of the United 
States Bankruptcy Code or any analogous New York State law provision), after 
the 91st day following the deposit, the trust funds will not be subject to 
the effect of any applicable bankruptcy, insolvency, reorganization or 
similar laws affecting creditors' rights generally; (vii) the Company must 
deliver to the Trustee an Officers' Certificate stating that the deposit was 
not made by the Company with the intent of preferring the Holders of Senior 
Subordinated Notes over the other creditors of the Company with the intent of 
defeating, hindering, delaying or defrauding creditors of the Company or 
others; and (viii) the Company must deliver to the Trustee an Officers' 
Certificate and an opinion of counsel (which opinion of counsel may be 
subject to customary assumptions and exclusions), each stating that all 
conditions precedent provided for or relating to the legal defeasance or the 
covenant defeasance have been complied with. 

TRANSFER AND EXCHANGE 

   A Holder may transfer or exchange Senior Subordinated Notes in accordance 
with the Senior Subordinated Note Indenture. The Registrar and the Trustee 
may require a Holder, among other things, to furnish appropriate endorsements 
and transfer documents and the Company may require a Holder to pay any taxes 
and fees required by law or permitted by the Senior Subordinated Note 
Indenture. The Company is not required to transfer or exchange any Senior 
Subordinated Note selected for redemption. Also, the Company is not required 
to transfer or exchange any Senior Subordinated Note for a period of 15 days 
before a selection of Senior Subordinated Notes to be redeemed. 

   The registered Holder of a Senior Subordinated Note will be treated as the 
owner of it for all purposes. 

AMENDMENT, SUPPLEMENT AND WAIVER 

   Except as provided in the next two succeeding paragraphs, the Senior 
Subordinated Note Indenture, the Senior Subordinated Notes or the Subsidiary 
Guarantees may be amended or supplemented with the consent of the Holders of 
at least a majority in principal amount of the Senior Subordinated Notes then 
outstanding (including, without limitation, consents obtained in connection 
with a purchase of, or tender offer or exchange offer for, Senior 
Subordinated Notes), and any existing default or compliance with any 
provision of the Senior Subordinated Note Indenture or the Senior 
Subordinated Notes may be waived with the consent of the Holders of a 
majority in principal amount of the then outstanding Senior Subordinated 
Notes (including, without limitation, consents obtained in connection with a 
purchase of, or tender offer or exchange offer for, Senior Subordinated 
Notes). 

   Without the consent of each Holder affected, however, an amendment or 
waiver may not (with respect to any Senior Subordinated Note held by a 
non-consenting Holder): (i) reduce the principal amount of Senior 
Subordinated Notes whose Holders must consent to an amendment, supplement or 
waiver; (ii) reduce the principal of or change the fixed maturity of any 
Senior Subordinated Note or alter the provisions with respect to the 
redemption of the Senior Subordinated Notes (other than provisions relating 
to the covenants described above under the caption entitled "--Repurchase at 
the Option of Holders"); (iii) reduce the rate of or change the time for 
payment of interest on any Senior Subordinated Notes; (iv) waive a Default or 
Event of Default in the payment of principal of or premium, if any, or 
interest on the Senior Subordinated Notes (except a rescission of 
acceleration of the Senior Subordinated Notes by the Holders of at least a 
majority in aggregate principal amount of the Senior Subordinated Notes and a 
waiver of the payment default that resulted from such acceleration); (v) make 
any Senior Subordinated Note payable in money other than that stated in the 
Senior Subordinated Notes; (vi) waive a redemption or repurchase payment with 
respect to any Senior Subordinated Note (other a payment required by one of 
the covenants described above under the caption entitled "--Repurchase at the 
Option of Holders"), (vii) make any change in the foregoing amendment and 
waiver provisions or (viii) except 

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as provided under the caption "--Legal Defeasance and Covenant Defeasance" or 
in accordance with the terms of any Subsidiary Guarantee, release a Guarantor 
from its obligations under its Subsidiary Guarantee or make any change in a 
Subsidiary Guarantee that would adversely affect the Holders of the Senior 
Subordinated Notes. Notwithstanding the foregoing, any (i) amendment or 
waiver to the covenant described above under the caption "--Repurchase at the 
Option of Holders--Change of Control," and (ii) any amendment or waiver 
relating to the subordination provisions of the Senior Subordinated Notes and 
the Subsidiary Guarantees will require the consent of the Holders of at least 
two-thirds in aggregate principal amount of the Senior Subordinated Notes 
then outstanding if such amendment would adversely affect the rights of 
Holders of Senior Subordinated Notes. 

   Notwithstanding the foregoing, without the consent of any Holder of Senior 
Subordinated Notes, the Company, a Guarantor (with respect to a Subsidiary 
Guarantee or the Indenture to which it is a party) and the Trustee may amend 
or supplement the Senior Subordinated Note Indenture, the Senior Subordinated 
Notes or the Subsidiary Guarantees to cure any ambiguity, defect or 
inconsistency, to provide for uncertificated Senior Subordinated Notes in 
addition to or in place of certificated Senior Subordinated Notes, to provide 
for the assumption of the Company's or any Guarantor's obligations to Holders 
of the Senior Subordinated Notes in the case of a merger or consolidation, to 
make any change that would provide any additional rights or benefits to the 
Holders of the Senior Subordinated Notes or that does not adversely affect 
the legal rights under the Senior Subordinated Note Indenture of any such 
Holder, to comply with requirements of the Commission in order to effect or 
maintain the qualification of the Senior Subordinated Note Indenture under 
the Trust Indenture Act or to allow any Guarantor to guarantee the Senior 
Subordinated Notes. 

CONCERNING THE TRUSTEE 

   The Senior Subordinated Note Indenture contains certain limitations on the 
rights of the Trustee, should the Trustee become a creditor of the Company, 
to obtain payment of claims in certain cases, or to realize on certain 
property received in respect of any such claim as security or otherwise. The 
Trustee will be permitted to engage in other transactions with the Company; 
however, if the Trustee acquires any conflicting interest, it must eliminate 
such conflict within 90 days, apply to the Commission for permission to 
continue as Trustee or resign. 

   The Holders of a majority in principal amount of the then outstanding 
Senior Subordinated Notes will have the right to direct the time, method and 
place of conducting any proceeding for exercising any remedy available to the 
Trustee subject to certain exceptions. The Senior Subordinated Note Indenture 
provides that in case an Event of Default shall occur (which shall not be 
cured), the Trustee will be required, in the exercise of its power, to use 
the degree of care of a prudent man in the conduct of his own affairs. 
Subject to such provisions, the Trustee will be under no obligation to 
exercise any of its rights or powers under the Senior Subordinated Note 
Indenture at the request of any Holder of Senior Subordinated Notes, unless 
such Holder shall have offered to the Trustee security and indemnity 
satisfactory to it against any loss, liability or expense. 

ADDITIONAL INFORMATION 

   Anyone who receives this Prospectus may obtain a copy of the Senior 
Subordinated Note Indenture, without charge by writing to the Company, 50 
East Swedesford Road, Frazer, Pennsylvania 19355, Attention: General Counsel. 

CERTAIN DEFINITIONS 

   Set forth below are certain defined terms used in the Senior Subordinated 
Note Indenture. Reference is made to the Senior Subordinated Note Indenture 
for a full disclosure of all such terms, as well as any other capitalized 
terms used herein for which no definition is provided. 

   "Accounts Receivable Subsidiary" means any newly created, Wholly Owned 
Subsidiary of the Company (i) which is formed solely for the purpose of, and 
which engages in no activities other than activities in connection with, 
financing accounts receivable of the Company and/or its Restricted 

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Subsidiaries, (ii) which is designated by the Board of Directors of the 
Company as an Accounts Receivables Subsidiary pursuant to a Board of 
Directors' resolution set forth in an Officers' Certificate and delivered to 
the Trustee, (iii) that has total assets at the time of such designation with 
a book value not exceeding $500,000 plus the reasonable fees and expenses 
required to establish such Accounts Receivable Subsidiary and any accounts 
receivable financing, (iv) no portion of Indebtedness or any other obligation 
(contingent or otherwise) of which (a) is at any time recourse to or 
obligates the Company or any Restricted Subsidiary of the Company in any way, 
other than pursuant to (I) representations and covenants entered into in the 
ordinary course of business in connection with the sale of accounts 
receivable to such Accounts Receivable Subsidiary or (II) any guarantee of 
any such accounts receivable financing by the Company or any Restricted 
Subsidiary that is permitted to be incurred pursuant to the covenant 
described under the caption entitled "--Certain Covenants--Incurrence of 
Indebtedness and Issuance of Preferred Stock," or (b) subjects any property 
or asset of the Company or any Restricted Subsidiary of the Company, directly 
or indirectly, contingently or otherwise, to the satisfaction thereof, other 
than pursuant to (I) representations and covenants entered into in the 
ordinary course of business in connection with sales of accounts receivable 
or (II) any guarantee of any such accounts receivable financing by the 
Company that is permitted to be incurred pursuant to the covenant described 
under the caption entitled "--Certain Covenants--Incurrence of Indebtedness 
and Issuance of Preferred Stock," (v) with which neither the Company nor any 
Restricted Subsidiary of the Company has any contract, agreement, arrangement 
or understanding other than contracts, agreements, arrangements and 
understandings entered into in the ordinary course of business in connection 
with sales of accounts receivable in accordance with the covenant described 
under the caption "--Certain Covenants--Sales of Accounts Receivable" and 
fees payable in the ordinary course of business in connection with servicing 
accounts receivable and (vi) with respect to which neither the Company nor 
any Restricted Subsidiary of the Company has any obligation (a) to subscribe 
for additional shares of Capital Stock or other Equity Interests therein or 
make any additional capital contribution or similar payment or transfer 
thereto other than in connection with the sale of accounts receivable to such 
Accounts Receivable Subsidiary in accordance with the covenant described 
under "--Certain Covenants--Sales of Accounts Receivable" or (b) to maintain 
or preserve the solvency or any balance sheet term, financial condition, 
level of income or results of operations thereof. 

   "Acquired Debt" means, with respect to any specified Person, (i) 
Indebtedness of any other Person existing at the time such other Person 
merges with or into or becomes a Subsidiary of such specified Person 
including, without limitation, Indebtedness incurred in connection with, or 
in contemplation of, such other Person merging with or into or becoming a 
Subsidiary of such specified Person, and (ii) Indebtedness secured by a Lien 
encumbering any asset acquired by such specified Person or assumed in 
connection with the acquisition of any asset used or useful in a Permitted 
Business acquired by such specified Person. 

   "Adjusted Consolidated Net Income" means, with respect to any Person for 
any period, the Consolidated Net Income of such Person for such period plus, 
to the extent deducted in calculating Consolidated Net Income, the sum of (i) 
100% of the aggregate amortization of intangibles plus, with respect to the 
Company, up to $25 million arising from any write-off of intangibles 
reflected on the Company's balance sheet as of March 31, 1997 for such period 
of such Person and its Restricted Subsidiaries less any tax benefit recorded 
by such Person as a result of such amortization, (ii) 100% of non-cash 
compensation expense for such period incurred by such Person and its 
Restricted Subsidiaries related to stock options or other Equity Interests 
granted to the employees or directors of such Person and its Restricted 
Subsidiaries, (iii) expenses and charges of the Company related to the Merger 
which are paid, taken or otherwise accounted for within 90 days of the 
consummation of the Merger, and (iv) 100% of any loss realized in connection 
with the extinguishment of Indebtedness pursuant to the Intercompany Loan. 

   "Affiliate" of any specified Person means any other Person directly or 
indirectly controlling or controlled by or under direct or indirect common 
control with such specified Person. For purposes of this definition "control" 
(including, with correlative meanings, the terms "controlling," "controlled 
by" and 

                               94           
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"under common control with") as used with respect to any Person, shall mean 
the possession, directly or indirectly, of the power to direct or cause the 
direction of the management or policies of such Person, whether through the 
ownership of voting securities, by agreement or otherwise. 

   "Asset Sale" means (i) the sale, lease, conveyance or other disposition of 
any assets (including, without limitation, by way of a sale and leaseback) 
other than (A) in the ordinary course of business or (B) sales of accounts 
receivables to the Accounts Receivables Subsidiary in accordance with the 
covenant described under the caption entitled "--Certain Covenants--Sales of 
Accounts Receivable" (provided that the sale, lease, conveyance or other 
disposition of all or substantially all of the assets of the Company and its 
Subsidiaries taken as a whole will be governed by the provisions of the 
Senior Subordinated Note Indenture described above under the caption entitled 
"--Repurchase at the Option of Holders--Change of Control" and/or the 
provisions described above under the caption entitled "--Certain 
Covenants--Merger, Consolidation or Sale of Assets" and not by the provisions 
of the Asset Sale covenant); and (ii) the issue by any Restricted 
Subsidiaries of the Company of any Equity Interests of such Restricted 
Subsidiary and the sale by the Company or any of its Restricted Subsidiaries 
of Equity Interests of any of the Company's Subsidiaries, in the case of 
clauses (i) and (ii), whether in a single transaction or series of related 
transactions (a) that have a fair market value in excess of $1.0 million or 
(b) for net proceeds in excess of $1.0 million. Notwithstanding the 
foregoing: (1) a transfer of assets by the Company to a Restricted Subsidiary 
or by a Restricted Subsidiary to the Company or to another Restricted 
Subsidiary, (2) an issuance of Equity Interests by a Restricted Subsidiary to 
the Company or to another Restricted Subsidiary, (3) a Restricted Payment 
that is permitted by the covenant described above under the caption entitled 
"--Certain Covenants--Restricted Payments," (4) the sale and leaseback of any 
assets within 90 days of the acquisition of such assets, (5) foreclosures on 
assets and (6) a disposition of Cash Equivalents in the ordinary course of 
business will not be deemed to be Asset Sales. 

   "Attributable Debt" in respect of a sale and leaseback transaction means, 
at the time of determination, the present value (discounted at the rate of 
interest implicit in such transaction, determined in accordance with GAAP) of 
the obligation of the lessee for net rental payments during the remaining 
term of the lease included in such sale and leaseback transaction (including 
any period for which such lease has been extended or may, at the option of 
the lessor, be extended). 

   "Business" shall have the meaning assigned to such term in Article 11, 
Rule 11-01(d) of Regulation S-X, promulgated pursuant to the Securities Act, 
as such regulation is in effect on the date of the Indenture. 

   "Capital Lease Obligation" means, at the time any determination thereof is 
to be made, the amount of the liability in respect of a capital lease that 
would at such time be required to be capitalized on a balance sheet in 
accordance with GAAP. 

   "Capital Stock" means, (i) in the case of a corporation, corporate stock, 
(ii) in the case of an association or business entity, any and all shares, 
interests, participations, rights or other equivalents (however designated) 
of corporate stock, (iii) in the case of a partnership or limited liability 
company, partnership or membership interests (whether general or limited) and 
(iv) any other interest or participation that confers on a Person the right 
to receive a share of the profits and losses of, or distributions of assets 
of, the issuing Person. 

   "Cash Equivalents" means (i) Government Securities, (ii) any certificate 
of deposit maturing not more than 365 days after the date of acquisition 
issued by, or time deposit of, an Eligible Institution or any lender under 
the New Credit Facility, (iii) commercial paper maturing not more than 365 
days after the date of acquisition of an issuer (other than an Affiliate of 
the Company) with a rating, at the time as of which any investment therein is 
made, of "A-3" (or higher) according to S&P or "P-2" (or higher) according to 
Moody's or carrying an equivalent rating by a nationally recognized rating 
agency if both of the two named rating agencies cease publishing ratings of 
investments, (iv) any bankers acceptances or money market deposit accounts 
issued by an Eligible Institution and (v) any fund investing exclusively in 
investments of the types described in clauses (i) through (iv) above. 

   "Change of Control" means the occurrence of any of the following: (i) any 
sale, lease, transfer, conveyance or other disposition (other than by way of 
merger or consolidation) in one or a series of 

                               95           
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related transactions, of all or substantially all of the assets of the 
Company and its Subsidiaries taken as a whole to any "person" (as defined in 
Section 13(d) of the Exchange Act) or "group" (as defined in Sections 
13(d)(3) and 14(d)(2) of the Exchange Act) other than the Principals and 
their Related Parties; (ii) the adoption of a plan for the liquidation or 
dissolution of the Company; (iii) the Company consolidates with, or merges 
with or into, another "person" (as defined above) or "group" (as defined 
above) in a transaction or series of related transactions in which the Voting 
Stock of the Company is converted into or exchanged for cash, securities or 
other property, other than any transaction where (A) the outstanding Voting 
Stock of the Company is converted into or exchanged for Voting Stock (other 
than Disqualified Stock) of the surviving or transferee corporation and (B) 
either (1) the "beneficial owners" (as defined in Rule 13d-3 under the 
Exchange Act) of the Voting Stock of the Company immediately prior to such 
transaction own, directly or indirectly through one or more Subsidiaries, not 
less than a majority of the total Voting Stock of the surviving or transferee 
corporation immediately after such transaction or (2) if, immediately prior 
to such transaction the Company is a direct or indirect Subsidiary of any 
other Person (such other Person, the "Holding Company"), then the "beneficial 
owners" (as defined above) of the Voting Stock of such Holding Company 
immediately prior to such transaction own, directly or indirectly through one 
or more Subsidiaries, not less than a majority of the Voting Stock of the 
surviving or transferee corporation immediately after such transaction; (iv) 
the consummation of any transaction or series of related transactions 
(including, without limitation, by way of merger or consolidation) the result 
of which is that any "person" (as defined above) or "group" (as defined 
above) other than the Principals and their Related Parties becomes the 
"beneficial owner" (as defined above) of more than 50% of the voting power of 
the Voting Stock of the Company or any Holding Company of the Company or (v) 
the first day on which a majority of the members of the Board of Directors of 
the Company or any Holding Company of the Company are not Continuing 
Directors. 

   "Consolidated Cash Flow" means, with respect to any Person for any period, 
the Consolidated Net Income of such Person and its Restricted Subsidiaries 
for such period, plus, to the extent deducted in computing Consolidated Net 
Income, (i) provision for taxes based on income or profits of such Person and 
its Restricted Subsidiaries for such period, (ii) Fixed Charges of such 
Person for such period, (iii) depreciation and amortization (including 
amortization of goodwill and other intangibles) and all other non-cash 
charges (excluding any such non-cash charge to the extent that it represents 
(x) an accrual of or reserve for cash charges in any future period, (y) 
amortization of a prepaid cash expense that was paid in a prior period or (z) 
amortization attributable to rotable inventory which has been capitalized in 
accordance with GAAP) of such Person and its Restricted Subsidiaries for such 
period, (iv) any net loss realized in connection with any Asset Sale and any 
extraordinary or non-recurring loss, in each case, on a consolidated basis 
determined in accordance with GAAP and (v) expenses and charges of the 
Company related to the Merger which are paid, taken or otherwise accounted 
for within 90 days of the consummation of the Merger. Notwithstanding the 
foregoing, the provision for taxes based on the income or profits of, the 
Fixed Charges of, and the depreciation and amortization and other non-cash 
charges of, a Restricted Subsidiary of a Person shall be added to 
Consolidated Net Income to compute Consolidated Cash Flow only to the extent 
(and in the same proportion) that the Net Income of such Restricted 
Subsidiary was included in calculating the Consolidated Net Income of such 
Person. 

   "Consolidated Interest Expense" means, with respect to any Person for any 
period, the sum of: (a) the interest expense of such Person and its 
Restricted Subsidiaries for such period, on a consolidated basis, determined 
in accordance with GAAP (including amortization of original issue discount, 
non-cash interest payments, the interest component of all payments associated 
with Capital Lease Obligations, imputed interest with respect to Attributable 
Debt, commissions, discounts and other fees and charges incurred in respect 
of letter of credit or bankers' acceptance financings, and net payments, if 
any, pursuant to Hedging Obligations; provided, however, that in no event 
shall any amortization of deferred financing costs be included in 
Consolidated Interest Expense) and (b) consolidated capitalized interest of 
such Person and its Restricted Subsidiaries for such period, whether paid or 
accrued. 

   "Consolidated Net Income" means, with respect to any Person for any 
period, the aggregate of the Net Income of such Person and its Restricted 
Subsidiaries for such period, on a consolidated basis, determined in 
accordance with GAAP; provided, however, that (i) the Net Income or loss of 
any Person 

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that is not a Restricted Subsidiary or that is accounted for by the equity 
method of accounting shall be included only to the extent of the amount of 
dividends or distributions paid to the referent Person or a Restricted 
Subsidiary thereof in cash, (ii) the Net Income of any Person acquired in a 
pooling of interests transaction for any period prior to, the date of such 
acquisition shall be excluded, (iii) the cumulative effect of a change in 
accounting principles, shall be excluded, and (iv) the Net Income of any 
Restricted Subsidiary shall be excluded to the extent that the declaration or 
payment of dividends or similar distributions by that Restricted Subsidiary 
of that Net Income is not, at the date of determination, permitted without 
any prior governmental approval (which has not been obtained) or, directly or 
indirectly, by operation of the terms of its charter or any agreement, 
instrument, judgment, decree, order, statute, rule or governmental regulation 
applicable to that Restricted Subsidiary. 

   "Continuing Directors" means, as of any date of determination, any member 
of the Board of Directors the Company or any Holding Company of the Company 
who (i) was a member of such Board of Directors immediately after 
consummation of the Merger, including the Offering and the application of the 
net proceeds thereof, or (ii) was nominated for election or elected to such 
Board of Directors with the approval of a majority of the Continuing 
Directors who were members of such Board at the time of such nomination or 
election or any successor Continuing Directors appointed by such Continuing 
Directors (or their successors). 

   "Default" means any event that is or with the passage of time or the 
giving of notice or both would be an Event of Default. 

   "Designated Preferred Stock" means preferred stock of the Company (other 
than Disqualified Stock) that is issued for cash (other than to a Restricted 
Subsidiary) and is so designated as Designated Preferred Stock, pursuant to 
an Officers' Certificate executed by the principal executive officer and the 
principal financial officer of the Company, on the issuance date thereof, the 
cash proceeds of which are excluded from the calculation set forth in clause 
(c) of the covenant described under the caption entitled "--Certain 
Covenants--Restricted Payments." 

   "Disqualified Stock" means, with respect to any Person, any Capital Stock 
that, by its terms (or by the terms of any security into which it is 
convertible or for which it is exchangeable), or upon the happening of any 
event, matures or is mandatorily redeemable, pursuant to a sinking fund 
obligation or otherwise, is exchangeable for Indebtedness (except to the 
extent exchangeable at the option of such Person subject to the terms of any 
debt instrument to which such Person is a party), or is redeemable at the 
option of the Holder thereof, in whole or in part, on or prior to the date on 
which the Senior Subordinated Notes mature; provided, however, that if such 
Capital Stock is issued to any plan for the benefit of employees of the 
Company or its Subsidiaries or by any such plan to such employees, such 
Capital Stock shall not constitute Disqualified Stock solely because it may 
be required to be repurchased by the Company in order to satisfy applicable 
statutory or regulatory obligations. 

   "Eligible Institution" means a commercial banking institution that has 
combined capital and surplus not less than $100.0 million or its equivalent 
in foreign currency, whose short-term debt is rated "A-3" or higher according 
to Standard & Poor's Ratings Group ("S&P") or "P-2" or higher according to 
Moody's Investor Services, Inc. ("Moody's") or carrying an equivalent rating 
by a nationally recognized rating agency if both of the two named rating 
agencies cease publishing ratings of investments. 

   "Equity Interests" means Capital Stock and all warrants, options or other 
rights to acquire Capital Stock (but excluding any debt security that is 
convertible into, or exchangeable for, Capital Stock). 

   "Equity Offering" means any (i) issuance of common stock or preferred 
stock by the Company (other than to Holdings and other than Disqualified 
Stock) or Holdings (other than Disqualified Stock) that is registered 
pursuant to the Securities Act, other than issuances registered on Form S-8 
and issuances registered on Form S-4, and (ii) any private issuance of common 
stock or preferred stock by the Company (other than to Holdings and other 
than Disqualified Stock) or Holdings (other than Disqualified Stock), 
excluding, in the case of clauses (i) and (ii) above, issuances of common 
stock pursuant to employee benefit plans of Holdings or the Company or 
otherwise as compensation to employees of the Company or Holdings. 

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   "Existing Indebtedness" means Indebtedness of the Company and its 
Restricted Subsidiaries (other than Indebtedness under the New Credit 
Facility) in existence on the date of the Senior Subordinated Note Indenture 
until such amounts are repaid. 

   "Fixed Charges" means, with respect to any Person for any period, the sum, 
without duplication, of (i) the Consolidated Interest Expense of such Person 
for such period and (ii) any interest expense on Indebtedness of another 
Person that is guaranteed by the referent Person or one of its Restricted 
Subsidiaries or secured by a Lien on assets of such Person or one of its 
Restricted Subsidiaries (whether or not such guarantee or Lien is called 
upon) and (iii) the product of (a) all cash dividend payments of the Company 
and any Guarantor on any series of preferred stock of the Company or such 
Guarantor times (b) a fraction, the numerator of which is one and the 
denominator of which is one minus the then current combined federal, state 
and local statutory tax rate of such Person, expressed as a decimal, in each 
case, on a consolidated basis and in accordance with GAAP. 

   "Fixed Charge Coverage Ratio" means with respect to any Person for any 
period, the ratio of the Consolidated Cash Flow of such Person and its 
Restricted Subsidiaries for such period to the Fixed Charges of such Person 
and its Restricted Subsidiaries for such period. In the event that the 
Company or any of its Restricted Subsidiaries incurs, assumes, guarantees, 
redeems or repays any Indebtedness (other than revolving credit borrowings) 
or issues or redeems preferred stock subsequent to the commencement of the 
period for which the Fixed Charge Coverage Ratio is being calculated but on 
or prior to the date on which the event for which the calculation of the 
Fixed Charge Coverage Ratio is made (the "Calculation Date"), then the Fixed 
Charge Coverage Ratio shall be calculated giving pro forma effect to such 
incurrence, assumption, guarantee, redemption or repayment of Indebtedness, 
or such issuance or redemption of preferred stock, as if the same had 
occurred at the beginning of the applicable four-quarter reference period. 
For purposes of making the computation referred to above, (i) the 
Consolidated Cash Flow of the Company shall include (a) the Consolidated Cash 
Flow of the Company and its Restricted Subsidiaries for the latest 
four-quarter period for which consolidated internal financial statements of 
the Company are available as derived from such financial statements plus or 
minus (b) with respect to any Business or Qualified Contracts that have been 
acquired by the Company or any of its Restricted Subsidiaries, including 
through mergers or consolidations, after the first day of the applicable 
four-quarter period and prior to the Calculation Date, the result of (1) the 
Consolidated Cash Flow of such Business or Qualified Contracts for the most 
recent three-month period prior to such acquisition for which internal 
financial statements in respect of such acquired Business or Qualified 
Contracts are available times four multiplied by (2) a fraction the numerator 
of which is 365 minus the number of days during the relevant four-quarter 
period for which the results of operations of such Business or Qualified 
Contracts were included in clause (a) of this sentence and the denominator of 
which is 365, (ii) the acquisition of any Business or Qualified Contracts 
that has been made by the Company or any of its Restricted Subsidiaries, 
including through mergers or consolidations and including any related 
financing transactions after the first day of the applicable four-quarter 
period and on or prior to the Calculation Date shall give pro forma effect to 
financing transactions (including the incurrence of Acquired Debt) in 
connection with the acquisition of such Business or Qualified Contracts, as 
if such acquisition had occurred at the beginning of the applicable reference 
period, and (iii) the Consolidated Cash Flow and expenses attributable to 
discontinued operations as determined in accordance with GAAP, and 
operations, Businesses and Qualified Contracts disposed of prior to the 
Calculation Date shall be excluded. For purposes of the foregoing clause (i), 
the Consolidated Cash Flow attributable to any Business or Qualified 
Contracts acquired by the Company or any Restricted Subsidiary of the Company 
shall be calculated utilizing the actual revenues attributable to such 
Business or Qualified Contracts for the applicable period and the expenses 
that would have been attributable to such Business or Qualified Contracts had 
the Company acquired such Business or Qualified Contracts at the beginning of 
the applicable three-month period, as determined in good faith by the 
Company, taking into account the Company's historical expenses in connection 
with the provision of similar services for similar equipment under similar 
contracts. If since the beginning of the applicable four-quarter period any 
Person (that subsequently becomes a Restricted Subsidiary or was merged with 
or into the Company or any Restricted Subsidiary since the beginning of such 
period) shall have made or engaged in any Investment, disposition of 
operations, Businesses or Qualified Contracts, or merger or consolidation, or 
shall have discontinued any operations or acquired 

                               98           
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any Business or Qualified Contracts that would have required adjustment 
pursuant to this definition had such Person been a Restricted Subsidiary at 
the time of such Investment, disposition, merger, consolidation, discontinued 
operation or acquisition, then "Consolidated Cash Flow" shall be calculated 
giving pro forma effect thereto for such period as if such Investment, 
acquisition, disposition, merger, consolidation or discontinued operation had 
occurred at the beginning of the applicable four-quarter period. 

   "GAAP" means generally accepted accounting principles set forth in the 
opinions and pronouncements of the Accounting Principles Board of the 
American Institute of Certified Public Accountants and statements and 
pronouncements of the Financial Accounting Standards Board or in such other 
statements by such other entity as may be approved by a significant segment 
of the accounting profession of the United States, which are in effect on the 
date of the Senior Subordinated Note Indenture; provided, however, that all 
reports and other financial information provided by the Company to the 
Holders, the Trustee and/or the Commission shall be prepared accordance with 
GAAP, as in effect on the date of such report or other financial information. 

   "Government Securities" means direct obligations of, or obligations 
guaranteed by, the United States of America for the payment of which 
guarantee or obligations the full faith and credit of the United States of 
America is pledged. 

   "guarantee" means a guarantee (other than by endorsement of negotiable 
instruments for collection in the ordinary course of business), direct or 
indirect, in any manner (including, without limitation, letters of credit and 
reimbursement agreements in respect thereof), of all or any part of any 
Indebtedness. 

   "Guarantor" means any Restricted Subsidiary that shall have guaranteed, 
pursuant to a supplemental indenture and the requirements therefor set forth 
in the Senior Subordinated Note Indenture, the payment of all principal of, 
and interest and premium, if any, on, the Senior Subordinated Notes and all 
other amounts payable under the Senior Subordinated Notes or the Senior 
Subordinated Note Indenture, which guarantee shall be subordinate to all 
Senior Debt and pari passu with or senior to all other Indebtedness of such 
Restricted Subsidiary. 

   "Guarantor Senior Debt" means, with respect to any Guarantor, (i) all 
Indebtedness of such Guarantor outstanding under the New Credit Facility and 
all Hedging Obligations with respect thereto, (ii) any other Indebtedness 
permitted to be incurred by such Guarantor under the terms of the Senior 
Subordinated Note Indenture, unless the instrument under which such 
Indebtedness is incurred expressly provides that it is on a parity with or 
subordinated in right of payment to the Subsidiary Guarantee of such 
Guarantor and (iii) all Obligations with respect to the foregoing. 
Notwithstanding anything to the contrary in the foregoing, Guarantor Senior 
Debt will not include (a) any liability for federal, state, local or other 
taxes owed or owing by such Guarantor or any of its Subsidiaries, (b) any 
Indebtedness of such Guarantor to any of its Subsidiaries or other 
Affiliates, (c) any accounts payable or trade liabilities arising in the 
ordinary course of business (including instruments evidencing such 
liabilities) other than obligations in respect of bankers' acceptances and 
letters of credit under the New Credit Facility, (d) any Indebtedness that is 
incurred in violation of the Senior Subordinated Note Indenture, (e) 
Indebtedness which, when incurred and without respect to any election under 
Section 1111(b) of Title 11, United States Code, is without recourse to such 
Guarantor, (f) any Indebtedness, guarantee or obligation of such Guarantor 
which is subordinate or junior to any other Indebtedness, guarantee or 
obligation of such Guarantor, (g) Indebtedness evidenced by the Subsidiary 
Guarantee of such Guarantor and (h) Capital Stock of such Guarantor. 

   "Hedging Obligations" means, with respect to any Person, the obligations 
of such Person under (i) interest rate swap agreements, interest rate cap 
agreements and interest rate collar agreements and (ii) other agreements or 
arrangements designed to protect such Person against fluctuations in interest 
rates or foreign exchange rates. 

   "Holdings" means DecisionOne Holdings Corp., a Delaware corporation, the 
corporate parent of the Company, or its successors. 

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   "Indebtedness" means, with respect to any Person, any indebtedness of such 
Person, whether or not contingent, in respect of borrowed money or evidenced 
by bonds, notes, debentures or similar instruments or letters of credit (or 
reimbursement agreements in respect thereof) or representing Capital Lease 
Obligations or the balance deferred and unpaid of the purchase price of any 
property, except any such balance that constitutes an accrued expense or 
trade payable, or representing any Hedging Obligations, if and to the extent 
any of the foregoing indebtedness (other than letters of credit and Hedging 
Obligations) would appear as a liability upon a balance sheet of such Person 
prepared in accordance with GAAP, as well as all indebtedness of others 
secured by a Lien on any asset of such Person (whether or not such 
indebtedness is assumed by such Person), the maximum fixed repurchase price 
of Disqualified Stock issued by such Person and the liquidation preference of 
preferred stock issued by such Person, in each case, if held by any Person 
other than the Company or a Wholly Owned Restricted Subsidiary of the 
Company, and, to the extent not otherwise included, the guarantee by such 
Person of any indebtedness of any other Person; provided that Indebtedness 
shall not include the pledge by the Company of the Capital Stock of an 
Unrestricted Subsidiary of the Company to secure Non-Recourse Debt of such
Unrestricted Subsidiary. 
    
   "Initial Sale" means (i) the first transaction after the commencement of 
any accounts receivable financing arrangement in which accounts receivable 
are sold by the Company and/or its Restricted Subsidiaries to an Accounts 
Receivable Subsidiary and (ii) the first transaction following any amendment 
to any such arrangement pursuant to which the class of eligible receivables 
to be purchased pursuant to such arrangement is expanded in which such 
expanded class of accounts receivable are sold by the Company and/or its 
Restricted Subsidiaries to an Accounts Receivable Subsidiary. 

   "Intercompany Note" means the note issued by Holdings to the Company on 
the Closing Date to evidence the loan by the Company to Holdings of $ 
million of the proceeds of the Offerings which proceeds, together with 
dividends to Holdings will fund the merger consideration and costs and 
expenses in connection therewith. 

   "Investments" means, with respect to any Person, all investments by such 
Person in other Persons (including Affiliates) in the forms of direct or 
indirect loans (including guarantees), advances or capital contributions 
(excluding commission, travel and similar advances to officers and employees 
made in the ordinary course of business), purchases or other acquisitions for 
consideration of Indebtedness, Equity Interests or other securities, and all 
other items that are or would be classified as investments on a balance sheet 
prepared in accordance with GAAP; provided that an acquisition of assets, 
Equity Interests or other securities by the Company for consideration 
consisting of common equity securities of the Company shall not be deemed to 
be an Investment. If the Company or any Subsidiary of the Company sells or 
otherwise disposes of any Equity Interests of any direct or indirect 
Subsidiary of the Company such that, after giving effect to any such sale or 
disposition, such Person is no longer a Subsidiary of the Company, the 
Company shall be deemed to have made an Investment on the date of any such 
sale or disposition equal to the fair market value of the Equity Interests of 
such Subsidiary not sold or disposed of in an amount determined as provided 
in the final paragraph of the covenant described above under the caption 
entitled "--Certain Covenants--Restricted Payments." 

   "Investors' Agreement" means the investors' agreement, dated as of    , 
1997, among the Company, the DLJMB Funds, the Institutional Investors and the 
Management Shareholders, as amended from time to time. 

   "Lien" means, with respect to any asset, any mortgage, lien, pledge, 
charge, security interest or encumbrance of any kind in respect of such 
asset, whether or not filed, recorded or otherwise perfected under applicable 
law (including any conditional sale or other title retention agreement, any 
lease in the nature thereof, any option or other agreement to sell or give a 
security interest). 

   "Management Loans" means one or more loans by the Company or Holdings to 
officers and/or directors of the Company and any of its Restricted 
Subsidiaries to finance the purchase by such officers and directors of common 
stock of Holdings; provided, however, that the aggregate principal amount of 
all such Management Loans outstanding at any time shall not exceed $10.0 
million. 

   "Net Income" means, with respect to any Person, the net income (loss) of 
such Person, determined in accordance with GAAP, excluding, however, (i) any 
gain (but not loss), together with any related 

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provision for taxes on such gain (but not loss), realized in connection with 
(a) any Asset Sale (including, without limitation, dispositions pursuant to 
sale and leaseback transactions) or (b) the extinguishment of any 
Indebtedness of such Person or any of its Restricted Subsidiaries, and (ii) 
any extraordinary or nonrecurring gain (but not loss), together with any 
related provision for taxes on such extraordinary or nonrecurring gain (but 
not loss), and (iii) with respect to the Company, the after-tax amount of any 
interest income with respect to the Intercompany Note. 

   "Net Proceeds" means the aggregate cash proceeds received by the Company 
or any of its Restricted Subsidiaries in respect of any Asset Sale 
(including, without limitation, any cash received upon the sale or other 
disposition of any non-cash consideration received in any Asset Sale), net of 
the direct costs relating to such Asset Sale (including, without limitation, 
legal, accounting and investment banking fees, and sales commissions) and any 
relocation expenses incurred as a result thereof, taxes paid or payable as a 
result thereof (after taking into account any available tax credits or 
deductions and any tax sharing arrangements), amounts required to be applied 
to the repayment of Indebtedness (other than Indebtedness of the Company or 
any Restricted Subsidiary referred to in clause (a) of the second paragraph 
of the covenant described above under the caption "--Repurchase at the Option 
of Holders--Asset Sales") secured by a Lien on the asset or assets that are 
the subject of such Asset Sale and any reserve for adjustment in respect of 
the sale price of such asset or assets established in accordance with GAAP. 

   "New Credit Facility" means that certain credit agreement by and among the 
Company, Donaldson, Lufkin & Jenrette Securities Corporation, as arranger, 
DLJ Capital Funding, Inc., as syndication agent, and the lenders party 
thereto, including any related notes, guarantees, collateral documents, 
instruments and agreement executed in connection therewith, and in each case 
as amended, modified, renewed, refunded, replaced refinanced from time to 
time, including any agreement extending the maturity of or refinancing or 
refunding all or any portion of the Indebtedness thereunder or increasing the 
amount that may be borrowed under such agreement or any successor agreement, 
whether or not among the same parties. 
   
   "Non-Recourse Debt" means Indebtedness (i) no default with respect to, 
which (including any rights that the holders thereof may have to take 
enforcement action against an Unrestricted Subsidiary) would permit (upon 
notice, lapse of time or both) any holder of any other Indebtedness of the 
Company or any of its Restricted Subsidiaries to declare a default on such 
other Indebtedness or cause the payment thereof to be accelerated or payable 
prior to its stated maturity; and (ii) as to which the lenders have been 
notified in writing that they will not have any recourse to the stock 
(other than the stock of an Unrestricted Subsidiary pledged by the Company
to secure debt of such Unrestricted Subsidiary) or assets of the Company or 
any of its Restricted Subsidiaries; provided, however, that in no event shall 
Indebtedness of any Unrestricted Subsidiary fail to be Non-Recourse Debt 
solely as a result of any default provisions contained in a guarantee thereof 
by the Company or any of its Restricted Subsidiaries if the Company or such 
Restricted Subsidiary was otherwise permitted to incur such guarantee 
pursuant to the Senior Subordinated Note Indenture. 
    
   "Obligations" means any principal, interest, penalties, fees, 
indemnifications, reimbursements, damages and other liabilities payable under 
the documentation governing any Indebtedness. 

   "Other Qualified Notes" means any outstanding Indebtedness that ranks pari 
passu in right of payment with the Senior Subordinated Notes issued pursuant 
to an indenture or other agreement, in either case, having a provision 
substantially similar to the Asset Sale Offer provision contained in the 
Senior Subordinated Note Indenture. 

   "Pari Passu Indebtedness" means Indebtedness of the Company or any 
Guarantor that ranks pari passu in right of payment to the Senior 
Subordinated Notes or any Subsidiary Guarantee. 

   "Permitted Business" means the equipment maintenance or support services 
business or any business reasonably ancillary or related thereto. 

   "Permitted Investments" means (i) Investments in the Company or in a 
Restricted Subsidiary of the Company, (ii) Investments in cash or Cash 
Equivalents, (iii) Investments by the Company or any Restricted Subsidiary of 
the Company in a Person if, as a result of such Investment, (a) such person 
becomes a Restricted Subsidiary of the Company or (b) such Person is merged, 
consolidated or 

                               101           
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amalgamated with or into, or transfers or conveys substantially all of its 
assets to, or is liquidated into, the Company or a Restricted Subsidiary of 
the Company, (iv) Investments in accounts and notes receivable acquired in 
the ordinary course of business, (v) any non-cash consideration received in 
connection with an Asset Sale that complies with the covenant described above 
under the caption entitled "--Repurchase at the Option of Holders--Asset 
Sales," (vi) loans and advances to officers, directors and employees for 
business-related travel expenses, moving expenses and other similar expenses, 
in each case, incurred in the ordinary course of business, (vii) any 
guarantees permitted to be made pursuant to the covenant described under the 
caption "--Certain Covenants--Incurrence of Indebtedness and Issuance of 
Preferred Stock," (viii) Investments in any Accounts Receivable Subsidiary 
made in connection with the formation of an Accounts Receivable Subsidiary or 
received in consideration of sales of accounts receivable, in each case, in 
accordance with the covenant described under the caption entitled "--Certain 
Covenants--Sales of Accounts Receivable," (ix) the Intercompany Note and (x) 
the Management Loans. 

   "Permitted Refinancing Indebtedness" means any Indebtedness of the Company 
or any of its Restricted Subsidiaries issued in exchange for, or the net 
proceeds of which are used to extend, refinance, renew, replace, defease or 
refund other Indebtedness of the Company or any of its Restricted 
Subsidiaries; provided that: (i) the principal amount (or accreted value, if 
applicable) of such Permitted Refinancing Indebtedness does not exceed the 
principal amount of (or accreted value, if applicable), plus accrued interest 
on, the Indebtedness so extended, refinanced, renewed, replaced, defeased or 
refunded (plus the amount of reasonable expenses and premiums incurred in 
connection therewith); (ii) such Permitted Refinancing Indebtedness has a 
final maturity date at least as late as the final maturity date of, and has a 
Weighted Average Life to Maturity equal to or greater than the Weighted 
Average Life to Maturity of, the Indebtedness being extended, refinanced, 
renewed, replaced, defeased or refunded; (iii) if the Indebtedness being 
extended, refinanced, renewed, replaced, defeased or refunded is subordinated 
in right of payment to the Senior Subordinated Notes, such Permitted 
Refinancing Indebtedness has a final maturity date later than the final 
maturity date of, and is subordinated in right of payment to, the Senior 
Subordinated Notes on terms at least as favorable to the Holders of Senior 
Subordinated Notes as those contained in the documentation governing the 
Indebtedness being extended, refinanced, renewed, replaced, defeased or 
refunded; (iv) if the Indebtedness being extended, refinanced, renewed, 
replaced, defeased or refunded is Pari Passu Indebtedness, such Permitted 
Refinancing Indebtedness has a final maturity date on or later than the final 
maturity date of, and is subordinated or pari passu in right of payment to, 
the Senior Subordinated Notes on terms at least as favorable to the Holders 
of Senior Subordinated Notes as those contained in the documentation 
governing the Indebtedness being extended, refinanced, renewed, replaced, 
defeased or refunded and (v) such Indebtedness is incurred either by the 
Company or by the Restricted Subsidiary who is the obligor on the 
Indebtedness being extended, refinanced, renewed, replaced, defeased or 
refunded. 

   "Principals" means DLJ Merchant Banking, Inc., DLJ Offshore Partners II, 
C.V., DLJ Diversified Partners, L.P., DLJMB Funding II, Inc., UK Investment 
Plan 1997 Partners and DLJ First ESC LLC each of their respective Affiliates. 

   "Qualified Contract" means any contract for the provision of computer 
maintenance and/or technology support services with respect to which the 
Company and its Restricted Subsidiaries have not received notice that the 
counterparty to such contract intends to terminate such contract prior to the 
expiration of its term or not to renew such contract at the end of its term. 

   "Qualified Proceeds" means any of the following or any combination of the 
following: 
(i) cash, (ii) Cash Equivalents, (iii) assets that are used or useful in a 
Permitted Business and (iv) the Capital Stock of any Person engaged in a 
Permitted Business if, in connection with the receipt by the Company or any 
Restricted Subsidiary of the Company of such Capital Stock, (a) such Person 
becomes a Restricted Subsidiary of the Company or any Restricted Subsidiary 
of the Company or (b) such Person is merged, consolidated or amalgamated with 
or into, or transfers or conveys substantially all of its assets to, or is 
liquidated into, the Company or any Restricted Subsidiary of the Company. 

   "Receivables Fees" means distributions or payments made directly or by 
means of discounts with respect to any participation interests issued or sold 
in connection with, and other fees paid to a Person that is not a Restricted 
Subsidiary in connection with, any receivables financing permitted pursuant 
to the covenant entitled "Sales of Accounts Receivable." 

                               102           
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   "Related Party" means, with respect to the Principals, (i) any controlling 
stockholder or partner of any Principal on the date of the Senior 
Subordinated Note Indenture, or (ii) any trust, corporation, partnership or 
other entity, the beneficiaries, stockholders, partners, owners or Persons 
beneficially holding (directly or through one or more Subsidiaries) a 51% or 
more controlling interest of which consist of the Principals and/or such 
other Persons referred to in the immediately preceding clauses (i) or (ii). 

   "Restricted Investment" means an Investment other than a Permitted 
Investment. 

   "Restricted Subsidiary" of a Person means any Subsidiary of the referent 
Person that is not an Unrestricted Subsidiary. 

   "Significant Subsidiary" means any Subsidiary that would be a "significant 
subsidiary" as defined in Article 1, Rule 1-02 of Regulation S-X, promulgated 
pursuant to the Securities Act, as such Regulation is in effect on the date 
of the Indenture. 

   "Specified Agreements" means the Investors' Agreement and the Tax Sharing 
Agreement. 

   "Subordinated Indebtedness" means any Indebtedness of the Company or any 
Guarantor which is expressly by its terms subordinated in right of payment to 
the Senior Subordinated Notes or any Subsidiary Guarantee. 

   "Subsidiary" means, with respect to any Person, (i) any corporation, 
association or other business entity of which more than 50% of the total 
voting power of Voting Stock is at the time owned or controlled, directly or 
indirectly, by such Person or one or more of the other Subsidiaries of that 
Person (or a combination thereof) and (ii) any partnership (a) the sole 
general partner or the managing general partner of which is such Person or a 
Subsidiary of such Person or (b) the only general partners of which are such 
Person or one or more Subsidiaries of such Person (or any combination 
thereof); provided, however, that the Accounts Receivable Subsidiary and its 
Subsidiaries shall not be deemed Subsidiaries of the Company or any of its 
other Subsidiaries. 

   "Tax Sharing Agreement" means the tax sharing agreement, dated as of     , 
1997, between the Company and Holdings, as amended from time to time. 

   "Unrestricted Subsidiary" means any Subsidiary that is designated by the 
Board of Directors as an Unrestricted Subsidiary pursuant to a Board 
Resolution, but only to the extent that such Subsidiary: (i) has no 
Indebtedness other than Non-Recourse Debt; (ii) is not party to any 
agreement, contract, arrangement or understanding with the Company or any 
Restricted Subsidiary of the Company unless the terms of any such agreement, 
contract, arrangement understanding are no less favorable to the Company or 
such Restricted Subsidiary than those that might be obtained at the time from 
Persons who are not Affiliates of the Company; (iii) is a Person with respect 
to which neither the Company nor any of its Restricted Subsidiaries has any 
direct or indirect obligation (a) to subscribe for additional Equity 
Interests or (b) to maintain or preserve such Person's financial condition or 
to cause such Person to achieve any specified levels, of operating results; 
and (iv) has not guaranteed or otherwise directly or indirectly provided 
credit support for any Indebtedness of the Company or any of its Restricted 
Subsidiaries. Any such designation by the Board of Directors shall be 
evidenced to the Trustee by filing with the Trustee a certified copy of the 
Board Resolution giving effect to such designation and an Officers' 
Certificate certifying that such designation complied with the foregoing 
conditions and was permitted by the covenant described above under the 
caption entitled "--Certain Covenants--Restricted Payments." If, at any time, 
any Unrestricted Subsidiary would fail to meet the foregoing requirements as 
a Unrestricted Subsidiary, it shall thereafter cease to be an Unrestricted 
Subsidiary for purposes of the Senior Subordinated Note Indenture and any 
Indebtedness of such Subsidiary shall be deemed to be incurred by a 
Restricted Subsidiary of the Company as of such date (and, if such 
Indebtedness is not permitted to be incurred as of such date under the 
covenant described under the caption entitled "--Certain 
Covenants--Incurrence of Indebtedness and Issuance of Preferred Stock," the 
Company shall be in default of such covenant). The Board of Directors of the 
Company may at any time designate any Unrestricted Subsidiary to be a 
Restricted Subsidiary; provided that such designation shall be deemed to be 
an incurrence of Indebtedness by a Restricted Subsidiary of the Company of 
any outstanding Indebtedness 

                               103           
<PAGE>
of such Unrestricted Subsidiary and such designation shall only be permitted 
if (i) such Indebtedness is permitted under the covenant described under the 
caption entitled "--Certain Covenants--Incurrence of Indebtedness and 
Issuance Preferred of Stock" and (ii) no Default or Event of Default would be 
in existence following such designation. 

   "Voting Stock" means any class or classes of Capital Stock pursuant to 
which the holders thereof have the general voting power under ordinary 
circumstances to elect at least a majority of the board of directors, 
managers or trustees of any Person (irrespective of whether or not, at the 
time, stock of any other class or classes shall have, or might have, voting 
power by reason of the happening of any contingency). 

   "Weighted Average Life to Maturity" means, when applied to any 
Indebtedness at any date, the number of years obtained by dividing (i) the 
then outstanding principal amount of such Indebtedness into (ii) the total of 
the product obtained by multiplying (a) the amount of each then remaining 
installment, sinking fund, serial maturity or other required payments of 
principal, including payment at final maturity, in respect thereof by (b) the 
number of years (calculated to the nearest one-twelfth) that will elapse 
between such date and the making of such payment. 

   "Wholly Owned Restricted Subsidiary" of any Person means a Restricted 
Subsidiary of such Person all the outstanding Capital Stock or other 
ownership interests of which (other than directors' qualifying shares) shall 
at the time be owned by such Person or by one or more Wholly Owned Restricted 
Subsidiaries of such Person or by such Person and one or more Wholly Owned 
Restricted Subsidiaries of such Person. 

   "Wholly Owned Subsidiary" of any Person means a Subsidiary of such Person 
all of the outstanding Capital Stock or other ownership interests of which 
(other than directors' qualifying shares) shall at the time be owned by such 
Person or by one or more Wholly Owned Subsidiaries of such Person or by such 
Person and one or more Wholly Owned Subsidiaries of such Person. 

                               104           
<PAGE>
                                 UNDERWRITING 

   Subject to the terms and conditions of the Underwriting Agreement (the 
"Underwriting Agreement") between the Company and Donaldson, Lufkin & 
Jenrette Securities Corporation (the "Underwriter" or "DLJSC"), the 
Underwriter has agreed to purchase from the Company, and the Company has 
agreed to sell to the Underwriter, all of the Senior Subordinated Notes 
offered hereby. 

   The Underwriting Agreement provides that the obligations of the 
Underwriter thereunder are subject to certain conditions precedent. The 
Underwriting Agreement also provides that the Company will indemnify the 
Underwriter against certain liabilities and expenses, including liabilities 
under the Securities Act. The nature of the Underwriter's obligation is such 
that it is required to purchase all of the Senior Subordinated Notes if any 
Senior Subordinated Notes are purchased by the Underwriter. 

   The Underwriter has advised the Company that it proposes initially to 
offer the Senior Subordinated Notes, in part, directly to the public at the 
public offering price set forth on the cover of this Prospectus and in part 
to selected dealers at such price less a concession not in excess of   % of 
the aggregate principal amount at stated maturity of the Senior Subordinated 
Notes. The Underwriter may allow, and such dealers may reallow, a discount 
not in excess of   % of the aggregate principal amount at stated maturity of 
the Senior Subordinated Notes to certain other dealers. After the initial 
public offering of the Senior Subordinated Notes, the offering price and the 
other selling terms may be changed by the Underwriter. 

   The Senior Subordinated Notes are a new security for which no public 
market exists. The Senior Subordinated Notes will not be listed on any 
securities exchange. There can be no assurance that an active public market 
will develop or be sustained upon completion of the Offering or at what 
prices Holders of the Senior Subordinated Notes would be able to sell such 
securities, if at all. In addition, prevailing interest rate levels, market 
fluctuations and general economic and political conditions may adversely 
affect the liquidity and the market price of the Senior Subordinated Notes, 
regardless of the Company's financial and operating performance. The market 
for "high yield" securities, such as the Senior Subordinated Notes, is 
volatile and unpredictable, which may have an adverse effect on the liquidity 
of, and prices for, such securities. The Company has been advised by the 
Underwriter that it currently intends to make a market in the Senior 
Subordinated Notes after consummation of the Offering as permitted by 
applicable laws and regulations; however, the Underwriter is not obligated to 
do so and may discontinue doing so without notice at any time. Accordingly, 
no assurance can be given that a liquid trading market of the Senior 
Subordinated Notes will develop or be sustained. In addition, because the 
Underwriter may be deemed to be an affiliate of the Company, the Underwriter 
will be required to deliver a current "market-maker" prospectus and otherwise 
to comply with the registration requirements of the Securities Act in 
connection with any secondary market sale of the Senior Subordinated Notes, 
which may affect its ability to continue market-making activities. The 
Underwriter's ability to engage in market-making transactions will therefore 
be subject to the availability of a current "market-maker" prospectus. For so 
long as any of the Senior Subordinated Notes are outstanding and, in the 
reasonable judgment of the Underwriter and its counsel, the Underwriter or 
any of its affiliates (as defined in the rules and regulations under the 
Securities Act) is required to deliver a prospectus in connection with sales 
of the Senior Subordinated Notes, the Company has agreed to make a 
"market-maker" prospectus available to the Underwriter to permit it to engage 
in market-making transactions. 

   The Underwriter has informed the Company that it does not intend to 
confirm sales of the Senior Subordinated Notes to any accounts over which it 
exercises discretionary authority. 

   In connection with the Offering, the Underwriter may engage in 
transactions that stabilize, maintain or otherwise affect the price of the 
Senior Subordinated Notes. Specifically, the Underwriter may overallot the 
Offering, creating a syndicate short position. The Underwriter may bid for 
and purchase the Senior Subordinated Notes in the open market to cover 
syndicate short positions. In addition, the Underwriter may bid for and 
purchase the Senior Subordinated Notes in the open market to stabilize the 
price of the Senior Subordinated Notes. These activities may stabilize or 
maintain the market price for the Senior Subordinated Notes above independent 
market levels. The Underwriter is not required to engage in these activities, 
and may end these activities at any time. 

                               105           
<PAGE>
   The Underwriter is also acting as underwriter in connection with a 
concurrent offering by Holdings of Debentures and will receive customary 
discounts and commissions in connection therewith. In addition, the 
Underwriter is acting as Arranger and DLJ Capital Funding, an affiliate of 
the Underwriter, is the syndication agent and a lender under the New Credit 
Facility. DLJ Capital Funding and the Underwriter will receive fees pursuant 
to the New Credit Facility customary to performing such services. 

   DLJMB and certain related entities, all of which are affiliates of the 
Underwriter, will own a significant amount of Holdings Common Stock following 
the Merger and Merger Financing. See "Certain Relationships and Related 
Transactions--Transactions with DLJ and its Affiliates." 

   DLJSC will receive customary fees in connection with the underwriting, 
purchase or placement of the Senior Subordinated Notes and Debentures as well 
as a merger advisory fee of $5.0 million in cash from Quaker upon 
consummation of the Merger. It is also expected that DLJSC will receive an 
annual fee from Holdings for financial advisory services. 

   
   Under Rule 2720 of the Conduct Rules ("Rule 2720") of the National 
Association of Securities Dealers, Inc. ("NASD"), the Underwriter may be 
deemed to be an "affiliate" of the Company and to have a "conflict of 
interest" with the Company by virtue of the fact that affiliates of the 
Underwriter may be deemed to beneficially own greater than 10% of the voting 
stock of the Company. Under Rule 2720, when a member of the NASD, such as the 
Underwriter, proposes to underwrite or otherwise assist in the distribution 
of an affiliate's debt securities in a public offering, the yield at which 
such securities are to be distributed to the public must not be lower than 
that recommended by a "qualified independent underwriter", who must 
participate in the preparation of the registration statement and the 
prospectus and who must exercise the usual standards of due diligence with 
respect thereto. In accordance with such requirements, Ladenburg Thalmann & 
Co. Inc. (the "QIU") has agreed to act as the qualified independent 
underwriter in connection with the Offering, has participated in the 
preparation of this Prospectus and the Registration Statement of which this 
Prospectus forms a part and has exercised the usual standards of due 
diligence with respect thereto. The yield of the Senior Subordinated Notes when
sold will be no lower than that recommended by the QIU. The QIU will receive 
an aggregate fee of $125,000 and will be reimbursed for certain other expenses,
all of which will be paid by the Company and Holdings in connection with the 
offering of the Senior Subordinated Notes and Units. In addition, the Company, 
Holdings and Quaker have jointly and severally agreed to indemnify the QIU 
against certain liabilities, including liabilities under the Securities Act, 
or to contribute to payments which the QIU may be required to make in respect 
thereof. 
    

                                LEGAL MATTERS 

   The validity of the Senior Subordinated Notes offered hereby will be 
passed upon for the Company by Davis Polk & Wardwell, New York, New York. 
Certain legal matters in connection with the Offering will be passed upon for 
the Underwriter by Latham & Watkins, New York, New York. 

                                   EXPERTS 

   The Consolidated Financial Statements of the Company as of June 30, 1996 
and for each of the three years in the period ended June 30, 1996 and the 
Consolidated Financial Statements of DecisionOne Corporation (formerly BABSS 
(the "Predecessor")) as of December 31, 1994 and October 20, 1995 and for the 
years ended December 31, 1993 and 1994 and the period from January 1, 1995 to 
October 20, 1995, and the related financial statement schedules appearing in 
this Prospectus have been audited by Deloitte & Touche LLP, independent 
auditors, as set forth in their reports included herein and are included in 
reliance upon the reports of such firm given upon their authority as experts 
in accounting and auditing. 

                               106           
<PAGE>
                  INDEX TO CONSOLIDATED FINANCIAL STATEMENTS 

<TABLE>
<CAPTION>
<S>                                                                                          <C>
DECISIONONE CORPORATION 

Audited Financial Statements: 
Independent Auditors' Report..............................................................    F-2 
Consolidated Balance Sheets as of June 30, 1995 and 1996..................................    F-3 
Consolidated Statements of Operations for the Years Ended 
 June 30, 1994, 1995 and 1996.............................................................    F-4 
Consolidated Statements of Shareholder's Equity for the Years Ended 
 June 30, 1994, 1995 and 1996.............................................................    F-5 
Consolidated Statements of Cash Flows for the Years Ended 
 June 30, 1994, 1995 and 1996.............................................................    F-6 
Notes to Consolidated Financial Statements................................................    F-7 
Unaudited Financial Statements: 
Unaudited Condensed Consolidated Balance Sheets as of June 30, 1996 and March 31, 1997 ...   F-22 
Unaudited Condensed Consolidated Statements of Operations for the 
 Nine Months Ended March 31, 1996 and 1997................................................   F-23 
Unaudited Condensed Consolidated Statements of Cash Flows for the 
 Nine Months Ended March 31, 1996 and 1997................................................   F-24 
Unaudited Notes to Condensed Consolidated Financial Statements............................   F-25 

PREDECESSOR FINANCIAL STATEMENTS-- 

DECISIONONE CORPORATION (FORMERLY BELL ATLANTIC BUSINESS SYSTEMS SERVICES, INC.) 

Audited Financial Statements: 
Independent Auditors' Report..............................................................   F-27 
Consolidated Balance Sheets as of December 31, 1994 and October 20, 1995 .................   F-28 
Consolidated Statements of Operations for the Years Ended December 31, 1993 
 and 1994 and the Period January 1, 1995 to October 20, 1995..............................   F-29 
Consolidated Statements of Shareholder's Equity for the Years Ended December 31, 1993 
 and 1994 and for the Period January 1, 1995 to October 20, 1995..........................   F-30 
Consolidated Statements of Cash Flows for the Years Ended December 31, 1993 
 and 1994 and for the Period January 1, 1995 to October 20, 1995..........................   F-31 
Notes to Consolidated Financial Statements................................................   F-32 
</TABLE>

                               F-1           
<PAGE>
                         INDEPENDENT AUDITORS' REPORT 

To the Board of Directors and Shareholder 
of DecisionOne Corporation: 

   We have audited the accompanying consolidated balance sheets of 
DecisionOne Corporation (a wholly owned subsidiary of DecisionOne Holdings 
Corp.) and subsidiaries (the "Company") as of June 30, 1995 and 1996, and the 
related consolidated statements of operations, shareholder's equity and cash 
flows for each of the three years in the period ended June 30, 1996. These 
financial statements are the responsibility of the Company's management. Our 
responsibility is to express an opinion on these financial statements based 
on our audits. 

   We conducted our audits in accordance with generally accepted auditing 
standards. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether the financial statements are free 
of material misstatement. An audit includes examining, on a test basis, 
evidence supporting the amounts and disclosures in the financial statements. 
An audit also includes assessing the accounting principles used and 
significant estimates made by management, as well as evaluating the overall 
financial statement presentation. We believe that our audits provide a 
reasonable basis for our opinion. 

   In our opinion, such consolidated financial statements present fairly, in 
all material respects, the financial position of DecisionOne Corporation, 
Inc. and subsidiaries at June 30, 1995 and 1996, and the results of their 
operations and their cash flows for each of the three years in the period 
ended June 30, 1996 in conformity with generally accepted accounting 
principles. 

   As discussed in Note 1 to the consolidated financial statements, on May 
29, 1997, DecisionOne Holdings Corp. completed a restructuring of the legal 
organization of certain of its subsidiaries. The Company's consolidated 
financial statements have been presented giving effect to the reorganization 
for all periods presented in a manner similar to a pooling of interests. 


DELOITTE & TOUCHE LLP 

Philadelphia, Pennsylvania 
May 30, 1997 

                               F-2           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                         CONSOLIDATED BALANCE SHEETS 
                            JUNE 30, 1995 AND 1996 
                                (IN THOUSANDS) 

<TABLE>
<CAPTION>
                                                                1995       1996 
                                                             ---------- ---------- 
<S>                                                          <C>        <C>
                            ASSETS 
Current Assets: 
 Cash and cash equivalents...................................  $  2,659   $  8,221 
 Accounts receivable, net....................................    27,758     92,650 
 Inventories.................................................     4,024     30,130 
 Prepaid expenses, income tax receivable and other assets ...       763      4,752 
 Deferred tax asset..........................................     8,503      8,018 
                                                             ---------- ---------- 
  Total current assets.......................................    43,707    143,771 
                                                             ---------- ---------- 
Repairable Parts, net........................................    27,360    154,970 
Property and Equipment, net..................................     4,429     32,430 
Deferred Tax Asset, net......................................    25,011     16,405 
Intangibles, net.............................................    34,568    164,659 
Other Assets.................................................       478      2,275 
                                                             ---------- ---------- 
Total Assets.................................................  $135,553   $514,510 
                                                             ========== ========== 
             LIABILITIES AND SHAREHOLDER'S EQUITY 
Current Liabilities: 
 Current portion of long-term debt...........................  $ 19,414   $  2,321 
 Accounts payable............................................    11,412     53,347 
 Accrued expenses............................................    21,773     36,217 
 Deferred revenues...........................................    40,222     38,485 
 Income taxes payable........................................     1,648 
 Net liabilities related to discontinued products division ..     1,056        479 
                                                             ---------- ---------- 
  Total current liabilities..................................    95,525    130,849 
                                                             ---------- ---------- 
Revolving Credit Loan and Long-Term Debt.....................     6,157    188,582 
Other Liabilities............................................    12,383     14,286 
Shareholder's Equity: 
 Common stock, no par value; one share authorized, issued 
   and outstanding in 1995 and 1996 ......................... 
 Additional paid-in capital..................................   114,891    255,535 
 Accumulated deficit.........................................   (92,378)   (73,516) 
 Foreign currency translation adjustment.....................       680        622 
 Pension liability adjustment................................    (1,705)    (1,848) 
                                                             ---------- ---------- 
  Total shareholder's equity.................................    21,488    180,793 
                                                             ---------- ---------- 
Total Liabilities and Shareholder's Equity...................  $135,553   $514,510 
                                                             ========== ========== 
</TABLE>

               See notes to consolidated financial statements. 

                               F-3           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                    CONSOLIDATED STATEMENTS OF OPERATIONS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                                (IN THOUSANDS) 

<TABLE>
<CAPTION>
                                                             1994       1995       1996 
                                                          --------- ---------- ---------- 
<S>                                                       <C>       <C>        <C>
Revenues: 
 Service.................................................. $ 97,548   $154,044   $526,703 
 Other....................................................   10,868      8,976     13,488 
                                                          --------- ---------- ---------- 
                                                            108,416    163,020    540,191 
                                                          --------- ---------- ---------- 
Cost of Revenues: 
 Service..................................................   70,502    107,922    393,311 
 Other....................................................    6,478      5,561      9,005 
                                                          --------- ---------- ---------- 
                                                             76,980    113,483    402,316 
                                                          --------- ---------- ---------- 
Gross Profit..............................................   31,436     49,537    137,875 
Operating Expenses: 
 Selling, general and administrative expenses.............   16,474     21,982     69,237 
 Amortization and write-off of intangibles................    5,380      6,776     15,673 
 Credit for unused leases, net............................   (6,401) 
 Employee severance and unutilized lease costs  ..........       --         --      3,592 
                                                          --------- ---------- ---------- 
Operating Income..........................................   15,983     20,779     49,373 
Interest expense, net of interest income of $132 in 1994, 
 $53 in 1995 and $239 in 1996.............................    4,847      2,468     14,714 
                                                          --------- ---------- ---------- 
Income from continuing operations before income taxes 
 (benefit), discontinued operations and extraordinary 
 item.....................................................   11,136     18,311     34,659 
Provision for income taxes (benefit)......................    1,024    (23,104)    13,870 
                                                          --------- ---------- ---------- 
Income before discontinued operations and extraordinary 
 item.....................................................   10,112     41,415     20,789 
Discontined operations--income from operations of 
 discontinued products division...........................       --      1,113         -- 
                                                          --------- ---------- ---------- 
Income before extraordinary item..........................   10,112     42,528     20,789 
Extraordinary item, net of tax benefit of $1,284 .........       --         --      1,927 
                                                          --------- ---------- ---------- 
Net Income................................................ $ 10,112   $ 45,528   $ 18,862 
                                                          ========= ========== ========== 
</TABLE>

               See notes to consolidated financial statements. 

                               F-4           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
               CONSOLIDATED STATEMENTS OF SHAREHOLDER'S EQUITY 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                                (IN THOUSANDS) 

<TABLE>
<CAPTION>
                                                                       FOREIGN 
                                          ADDITIONAL                  CURRENCY      PENSION 
                                           PAID-IN     ACCUMULATED   TRANSLATION   LIABILITY 
                                           CAPITAL       DEFICIT     ADJUSTMENT    ADJUSTMENT 
                                        ------------ ------------- ------------- ------------ 
<S>                                     <C>          <C>           <C>           <C>
Balance, June 30, 1993..................   $ 87,413     $(145,018)      $445        $  (986) 
  Net income............................                   10,112 
  Adjustment to pension liability.......                                               (639) 
  Foreign currency translation 
   adjustment ..........................                                  12 
  Capital contribution..................     27,470            --         --             -- 
                                        ------------ ------------- ------------- ------------ 
Balance, June 30, 1994..................    114,883      (134,906)       457         (1,625) 
  Net Income............................                   42,528 
  Adjustment to pension liability.......                                                (80) 
  Foreign currency translation 
   adjustment ..........................                                 223 
  Contributed capital...................          8            --         --             -- 
                                        ------------ ------------- ------------- ------------ 
Balance, June 30, 1995..................    114,891       (92,378)       680         (1,705) 
  Net income............................                   18,862 
  Adjustment to pension liability.......                                               (143) 
  Contributed capital...................    142,090 
  Foreign currency translation 
   adjustment ..........................                                 (58) 
  Dividends declared....................     (1,446)           --         --             -- 
                                        ------------ ------------- ------------- ------------ 
Balance, June 30, 1996..................   $255,535     $ (73,516)      $622        $(1,848) 
                                        ============ ============= ============= ============ 
</TABLE>

               See notes to consolidated financial statements. 

                               F-5           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                    CONSOLIDATED STATEMENTS OF CASH FLOWS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                                (IN THOUSANDS) 

<TABLE>
<CAPTION>
                                                             1994       1995       1996 
                                                         ---------- ---------- ----------- 
<S>                                                      <C>        <C>        <C>
Operating Activities: 
  Net income.............................................  $ 10,112   $ 42,528   $  18,862 
  Adjustments to reconcile net income to net cash 
   provided by operating activities: 
   Income from discontinued operations...................               (1,113) 
   Write-down of intangible assets.......................     2,932         70 
   Net credit on unused leases, net......................    (6,401) 
   Depreciation and amortization of property and 
    equipment ...........................................     1,781      1,778       8,309 
   Amortization of intangibles...........................     2,448      6,706      15,673 
   Amortization of repairable parts......................     5,929      7,688      37,869 
   Deferred income taxes.................................              (23,104)     (7,579) 
   Provision (recovery of loss) on accounts receivable...      (162)     1,930      (3,434) 
   Provision for inventory obsolescence..................     1,580      1,995       1,171 
   Extraordinary item....................................                            1,927 
   Changes in operating assets and liabilities, net of 
    effects from companies acquired, which provided 
    (used) cash: 
    Accounts receivable..................................    (3,498)    (8,836)     (1,900) 
    Inventories..........................................     1,107        931      (1,248) 
    Accounts payable.....................................      (787)     4,552          29 
    Accrued expenses.....................................       264     (5,723)        227 
    Deferred revenues....................................     9,547      6,811     (33,928) 
   Net changes in other assets and liabilities...........     3,870      2,202      (6,110) 
                                                         ---------- ---------- ----------- 
     Net cash provided by operating activities...........    28,722     38,415      51,894 
                                                         ---------- ---------- ----------- 
Investing Activities: 
  Capital expenditures--net of retirements...............      (304)    (2,786)     (7,278) 
  Repairable parts purchases.............................    (1,857)   (12,154)    (63,514) 
  Purchases of companies.................................    (1,187)   (39,331)   (275,562) 
                                                         ---------- ---------- ----------- 
     Net cash used in investing activities...............    (3,348)   (54,271)   (346,354) 
                                                         ---------- ---------- ----------- 
Financing Activities: 
  Proceeds from issuance of subordinated debentures......                           26,600 
  Capital contribution...................................     2,250                142,090 
  Proceeds from borrowings...............................    11,000     32,000     703,720 
  Payment on subordinated debentures.....................                          (30,000) 
  Payments on borrowings.................................   (37,713)   (14,463)   (537,548) 
  Principal payments under capital leases................                           (3,423) 
  Payment of dividends...................................                           (1,446) 
  Other..................................................      (483)        --          29 
                                                         ---------- ---------- ----------- 
     Net cash provided by (used in) financing activities.   (24,946)    17,537     300,022 
                                                         ---------- ---------- ----------- 
Net increase in cash and cash equivalents................       428      1,681       5,562 
Cash and cash equivalents, beginning of year.............       550        978       2,659 
                                                         ---------- ---------- ----------- 
  Cash and cash equivalents, end of year.................  $    978   $  2,659   $   8,221 
                                                         ========== ========== =========== 
Supplemental Disclosures of Cash Flow Information: 
  Net cash paid during the year for: 
   Interest..............................................  $    485   $  2,065   $  14,838 
   Income taxes..........................................       397      1,009       5,344 
  Noncash investing/financing activities: 
   Interest exchanged for debt...........................     2,073 
   Issuance of seller notes in connection with 
     acquisitions .......................................     1,313      2,866         587 
</TABLE>

               See notes to consolidated financial statements. 

                               F-6           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

1. NATURE OF BUSINESS 

   DecisionOne Corporation (a wholly owned subsidiary of DecisionOne Holdings 
Corp.) and its wholly owned subsidiaries (the "Company") are providers of 
multi-vendor computer maintenance and technology support services. The 
Company's services include hardware support, user and software support, 
network support and other support services. These services are offered by the 
Company across a broad range of computing environments, including mainframes, 
midrange and distributed systems, workgroups, personal computers and related 
peripherals. The Company maintains approximately 3,900 technical personnel 
located in over 150 service locations in North America. 

   Through June 30, 1995, the Company's services predominantly involved the 
provision of maintenance services to the midrange computer market. On October 
20, 1995, the Company acquired Bell Atlantic Business Systems Services, Inc. 
("BABSS") (see Note 4). BABSS provided computer maintenance and technology 
support services for computer systems ranging from the data center, which 
includes both mainframe and midrange systems, to desk top. Subsequent to the 
acquisition, DecisionOne Holdings Corp.'s principal operating subsidiary, 
Decision Servcom, Inc., was merged into BABSS, which had changed its name to 
DecisionOne Corporation. As a result, DecisionOne Corporation is the 
principal operating subsidiary of the Company. 

   On May 29, 1997, DecisionOne Holdings Corp. ("Holdings") completed a 
restructuring of the legal organization of its subsidiaries (the "Corporate 
Reorganization"). The Corporate Reorganization involved Holdings' 
contribution to DecisionOne Corporation of ownership interests in its 
subsidiaries, all of which were under Holdings' control (the "Contributed 
Subsidiaries"). The Corporate Reorganization has been accounted for in a 
manner similar to a pooling of interests. Accordingly, the Company's 
consolidated financial statements include the accounts of the Contributed 
Subsidiaries for all periods presented. 

   The Company's wholly owned, international subsidiaries are not significant 
to the Company's financial statements. 

2. SIGNIFICANT ACCOUNTING POLICIES 

   CONSOLIDATION -- The consolidated financial statements include the 
accounts of DecisionOne Corporation and its wholly owned subsidiaries. All 
intercompany balances and transactions have been eliminated in consolidation. 

   CASH AND CASH EQUIVALENTS -- Cash and cash equivalents are highly liquid 
investments with remaining maturities of three months or less at the time of 
purchase. 

   INVENTORIES -- Inventories are stated at the lower of cost or market, cost 
principally being determined using the weighted average method. The Company 
previously determined cost using the FIFO (first-in, first-out) method. The 
change has no material effect on the financial statements. 

   REPAIRABLE PARTS -- Repairable parts are required in order to meet the 
requirements of the contracts with the Company's maintenance customers. These 
parts are principally purchased from equipment manufacturers and other third 
parties. As these parts are purchased, they are capitalized at cost and 
amortized principally using the straight-line method over three to five 
years, their estimated useful life. Repairable parts are repaired by the 
Company based upon anticipated need and generally have an economic life that 
extends beyond the normal life cycle of the applicable product. Costs of 
refurbishing parts are charged to operations as incurred. Repairable parts 
are stated at cost, less accumulated amortization of $46,554 and $45,064 as 
of June 30, 1995 and 1996, respectively. Repairable parts amortization 
expense for the years ended June 30, 1994, 1995 and 1996 was $5,929, $7,688 
and $37,869 respectively. 

                               F-7           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

2. SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

    PROPERTY AND EQUIPMENT -- Property and equipment are stated at cost. 
Depreciation is provided for using the straight-line method over the 
estimated useful lives of the depreciable assets. Capitalized equipment 
leases and leasehold improvements are amortized over the shorter of the 
related lease terms or asset lives. Maintenance and repairs are charged to 
expense as incurred; renewals and betterments are capitalized. Upon 
retirement or disposition of property and equipment, the cost and related 
accumulated depreciation are removed from the accounts and any resulting gain 
or loss is charged to operations. 

   INTANGIBLE ASSETS -- Intangible assets are comprised of excess purchase 
price over net assets acquired (goodwill), debt issuance costs and other 
intangible assets, including the fair value of contractual profit 
participation rights, acquired customer contracts, tradenames, other 
intangibles, and amounts assigned to noncompete agreements. 

   Goodwill is being amortized on a straight-line basis over 20 years. Other 
intangibles are being amortized, primarily on a straight-line basis, over 3 
to 8 years for customer contracts; 20 years for contractual profit 
participation rights; 1 to 6 years for tradenames and other intangibles; and 
over four-year terms for specific noncompete agreements. Debt issuance costs 
are amortized using the interest method over the term of the related debt. 

   CARRYING VALUE OF LONG-TERM ASSETS -- The Company evaluates the carrying 
value of long-term assets, property and equipment, repairable parts and 
intangible assets, based upon current and anticipated undiscounted cash 
flows, and recognizes an impairment when such estimated cash flows will be 
less than the carrying value of the asset. Measurement of the amount of 
impairment, if any, is based upon the difference between carrying value and 
fair value. 

   REVENUE -- The Company enters into maintenance contracts whereby it 
services various manufacturers' equipment. Revenues from these contracts are 
recognized ratably over the terms of such contracts. Revenues from 
multi-period contracts are recorded as deferred revenues and are recognized 
ratably over the term of the contracts. 

   Revenues derived from the maintenance of equipment not under contract are 
recognized as the service is performed. 

   Revenues derived from other technology support services are recognized as 
the service is performed or ratably over the term of the contract. 

   Estimated losses on contracts, if any, are charged against earnings in the 
period in which such losses are identified. 

   FOREIGN CURRENCY TRANSLATION -- Gains and losses resulting from foreign 
currency translation are accumulated as a separate component of shareholder's 
equity. Gains and losses resulting from foreign currency transactions are 
included in operations. 

   CREDIT RISK -- Concentration of credit risk with respect to trade 
receivables is limited due to the large number of customers comprising the 
Company's customer base and their dispersion across many industries. 

   INCOME TAXES -- Effective July 1, 1993, the Company changed its policy of 
accounting for income taxes to conform to Statement of Financial Accounting 
Standards No. 109 ("SFAS No. 109"), Accounting for Income Taxes. The Company 
previously followed Financial Accounting Standards No. 96, Accounting for 
Income Taxes. SFAS No. 109 requires, among other things, the accrual of 
deferred tax liabilities for future taxable amounts, deferred tax assets for 
future deductions and operating loss carryforwards and a 

                               F-8           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

2. SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

valuation allowance to reduce deferred tax assets to the amounts that are 
more likely than not to be realized. The adoption of SFAS No. 109 on July 1, 
1993 did not have a material effect on the Company's consolidated financial 
position or results of operations. 

   FAIR VALUE OF FINANCIAL INSTRUMENTS -- The following disclosures of the 
estimated fair value of financial instruments were made in accordance with 
the requirements of SFAS No. 107, Disclosures about Fair Value of Financial 
Instruments. The estimated fair value amounts have been determined by the 
Company using available market information and appropriate valuation 
methodologies. 

   CASH AND CASH EQUIVALENTS, ACCOUNTS RECEIVABLE, AND ACCOUNTS PAYABLE -- 
The carrying amount of these items are a reasonable estimate of their fair 
value. 

   SHORT-TERM DEBT AND LONG-TERM DEBT -- Rates currently available to the 
Company for debt with similar terms and remaining maturities are used to 
estimate the fair value for debt issues. Accordingly, the carrying amount of 
debt is a reasonable estimate of its fair value. 

   USE OF ESTIMATES -- The preparation of financial statements in conformity 
with generally accepted accounting principles requires management to make 
estimates and assumptions that affect the reported amounts of assets and 
liabilities and disclosure of contingent assets and liabilities at the date 
of the financial statements and the reported amounts of revenues and expenses 
during the reporting period. Actual results may differ from those estimates 
and assumptions. 

   POSTRETIREMENT AND POSTEMPLOYMENT BENEFITS -- Effective July 1, 1994, the 
Company adopted the provisions of Statement of Financial Accounting Standards 
No. 106, ("SFAS No. 106") Employers' Accounting for Postretirement Benefits 
Other Than Pensions, and Statement of Financial Accounting Standards No. 112 
("SFAS No. 112"), Employers' Accounting for Postemployment Benefits. The 
adoption of SFAS No. 106 and SFAS No. 112 did not have a material effect on 
the Company's consolidated financial position or results of operations. 

   DERIVATIVE FINANCIAL INSTRUMENTS -- Derivative financial instruments, 
which constitute interest rate swaps (see Note 10), are used by the Company 
in the management of its interest rate exposure and are accounted for on an 
accrual basis. These derivative financial instruments are used to hedge risk 
caused by fluctuating interest rates. Hedged financial instruments are 
accounted for based on settlement accounting. Income and expense are recorded 
in the same category as that arising from the related asset or liability. The 
amounts to be paid or received under interest rate swap agreements are 
recognized as interest income or expense in the periods in which they accrue. 
Gains and losses resulting from effective hedges of existing assets, 
liabilities or firm commitments are deferred and recognized when the 
offsetting gains and losses are recognized on the related hedged items. Gains 
realized on termination of interest rate swap contracts are deferred and 
amortized over the remaining terms of the original swap agreements. The 
Company does not hold or issue any derivative financial instruments for 
trading purposes. 

3. DISCONTINUED OPERATIONS 

   On February 9, 1993, the Company sold all of the inventory, fixed assets 
and other intangible assets, as defined in the asset purchase agreement, of 
its products division. The remaining assets and liabilities of the 
discontinued operations consisted mainly of accounts receivable and accrued 
expenses for warranty, lease commitments and other accrued costs. In 1993, 
the Company established liabilities based on the best available information. 
In 1995, the Company revised its estimates as a result of settlement of these 
liabilities and the consolidated statement of operations for 1995 reflects an 
increase in net income of $1,113 for the change in estimate. 

                               F-9           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

3. DISCONTINUED OPERATIONS (CONTINUED)

    In conjunction with the sale of the products division, the Company 
entered into a maintenance service agreement with the purchaser. The 
agreement provides that the Company has the option to be the exclusive 
provider of warranty, extended warranty and maintenance services of products 
marketed by the purchaser for a term of 5 years after the date of the sale. 

4. BUSINESS ACQUISITIONS 

   During the years ended June 30, 1994, 1995 and 1996, the Company acquired 
certain net assets of a series of service companies as follows: 

<TABLE>
<CAPTION>
                                                        CONSIDERATION 
                                                  ----------------------------
                                                                        TOTAL
                                      NUMBER OF                       PURCHASE
YEARS ENDED                         ACQUISITIONS    CASH     NOTES      PRICE
- -----------                        -------------- --------- --------  --------
<S>                                     <C>      <C>        <C>      <C>
Significant business acquisitions: 
 June 30, 1995 ....................      1        $ 27,413   $2,094   $ 29,507
 June 30, 1996 ....................      1         250,549             250,549
Nonsignificant business and 
 maintenance contract acquisitions: 
 June 30, 1994 ....................      5             975    1,490      2,465
 June 30, 1995 ....................      5           9,327      255      9,582
 June 30, 1996 ....................      5          14,853      578     15,431
</TABLE>

                    (RESTUBBED TABLE CONTINUED FROM ABOVE) 

<TABLE>
<CAPTION>
                                OTHER 
YEARS ENDED                  INTANGIBLES   GOODWILL 
- -----------                 ------------- ---------- 
<S>                        <C>           <C>
Significant business acquisitions: 
 June 30, 1995 .............   $15,600     $ 7,394 
 June 30, 1996 .............    72,581      60,533 
Nonsignificant business and 
 maintenance contract acquisitions: 
 June 30, 1994 .............     3,193 
 June 30, 1995 .............     4,577       8,680 
 June 30, 1996 .............     6,522       6,318 
</TABLE>

   The Company purchased substantially all of the operating assets and 
assumed certain liabilities of the acquired entities. These acquisitions have 
been accounted for as purchase transactions, with the purchase price of each 
acquisition allocated to the assets and liabilities acquired based on their 
respective estimated fair values at the dates of acquisition. The results of 
operations of the acquired entities have been included in the accompanying 
consolidated financial statements from the dates of acquisition. 

   On August 31, 1994, the Company purchased certain net assets and 
liabilities of IDEA/Servcom, Inc. ("Servcom") for approximately $29,500. This 
acquisition was funded by cash and the issuance of a $2,600 
noninterest-bearing note to the seller. See seller notes payable section of 
Note 10. The excess of asset purchase price over the fair value of assets 
acquired at the date of purchase resulted in goodwill of approximately 
$7,400. 

<PAGE>

   On October 20, 1995, the Company acquired all of the outstanding common 
stock of BABSS, a subsidiary of Bell Atlantic Corporation ("BAC") for 
approximately $250,549. The acquisition was funded with the proceeds from the 
issuance by Holdings of $30,000 of Series C preferred stock, $30,000 of 
subordinated debentures issued by the Company and the balance from additional 
bank borrowings. The proceeds from the issuance of preferred stock was 
contributed to the Company. The excess of asset purchase price over the fair 
value of assets acquired at the date of purchase resulted in goodwill of 
approximately $58,796 initially recorded. Subsequent to the acquisition, the 
Company recorded a net adjustment increasing goodwill by $1,737 and adjusted 
other balance sheet accounts principally by the same amount. This resulted 
from the adjustment and reclassification of certain tax accruals offset by 
favorable negotiations on certain leased facilities (see Note 9). As part of 
the acquisition, the Company purchased from BAC contractual profit 
participation rights whereby the Company will receive a fixed percentage of 
the annual operating profits (3.2% or 3.5%, depending upon the level of 
profits) earned by a former foreign affiliate of BAC which provides computer 
maintenance and technology support services in Europe. The value of the 
discounted estimated future cash flows over a twenty-year period from these 
contractual profit participation rights is $25,000. 

                              F-10           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

4. BUSINESS ACQUISITIONS  (CONTINUED)

    The following summarized unaudited pro forma information for significant 
acquisitions that have a material effect on the Company's results of 
operations for the years ended June 30, 1995 and 1996 assumes that the 
Servcom and BABSS acquisitions occurred as of July 1, 1994. The 
nonsignificant business and maintenance contract acquisitions are not 
considered material individually or in the aggregate. The pro forma results 
have been prepared for comparative purposes only and do not purport to be 
indicative of the results of operations which actually would have resulted 
had the significant acquisitions been in effect on the dates indicated or 
which may result in the future. 

<TABLE>
<CAPTION>
                                                            YEARS ENDED JUNE 30, 
                                                           --------------------- 
                                                              1995       1996 
                                                           ---------- ---------- 
                                                                 (UNAUDITED) 
<S>                                                        <C>        <C>
Revenues...................................................  $679,284   $697,676 
Income from continuing operations before extraordinary 
 item......................................................    20,153     31,080 
Net income.................................................    21,266     29,153 
</TABLE>

5. ACCOUNTS RECEIVABLE 

   Accounts receivable consisted of the following: 

<TABLE>
<CAPTION>
                                                JUNE 30, 
                                          ------------------- 
                                             1995      1996 
                                          --------- --------- 
<S>                                       <C>       <C>
Trade receivables ........................  $33,843  $ 99,762 
Other ....................................      531     2,468 
                                          --------- --------- 
                                             34,374   102,230 
Less allowance for uncollectible 
 accounts.................................   (6,616)   (9,580) 
                                          --------- --------- 
                                            $27,758  $ 92,650 
                                          ========= ========= 
</TABLE>

6. INVENTORIES 

   Inventories consisted of the following: 

<TABLE>
<CAPTION>
                                                 JUNE 30, 
                                          --------------------- 
                                              1995       1996 
                                          ---------- ---------- 
<S>                                       <C>        <C>
Consumable parts..........................  $ 15,243   $ 40,564 
Finished goods............................       569        360 
                                          ---------- ---------- 
                                              15,812     40,924 
Less allowance for uncollectible 
 accounts.................................   (11,788)   (10,794) 
                                          ---------- ---------- 
                                            $  4,024   $ 30,130 
                                          ========== ========== 
</TABLE>

                              F-11           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

7. PROPERTY AND EQUIPMENT 

   Property and equipment consisted of the following: 

<TABLE>
<CAPTION>
                                                 JUNE 30, 
                                          --------------------- 
                                              1995       1996 
                                          ---------- ---------- 
<S>                                       <C>        <C>
Land and buildings........................             $  2,055 
Equipment.................................  $  5,682     13,858 
Computer hardware and software............     8,359     27,277 
Furniture and fixtures....................     4,306      8,051 
Leasehold improvements....................     1,450      4,125 
                                          ---------- ---------- 
                                              19,797     55,366 
Accumulated depreciation and 
 amortization.............................   (15,368)   (22,936) 
                                          ---------- ---------- 
                                            $  4,429   $ 32,430 
                                          ========== ========== 
</TABLE>

   The principal lives (in years) used in determining depreciation and 
amortization rates of various assets are: buildings (40); equipment (3-10); 
computer hardware and software (3-5); furniture and fixtures (5-10) and 
leasehold improvements (term of related leases). 

   Depreciation and amortization expense was approximately $1,781, $1,778, 
and $8,309, for the fiscal years ended 1994, 1995 and 1996. 

8. INTANGIBLES 

   Intangibles consisted of the following: 

<TABLE>
<CAPTION>
                                               JUNE 30, 
                                        -------------------- 
                                           1995       1996 
                                        --------- ---------- 

<S>                                     <C>       <C>
Goodwill................................  $16,074   $ 82,355 
Customer contracts......................   20,248     64,758 
Contractual profit participation 
 rights.................................              25,000 
Noncompete agreement....................    3,000      4,500 
Other intangibles.......................    2,250      7,671 
Tradename...............................    1,500         -- 
                                        --------- ---------- 
                                           43,072    184,284 
Accumulated amortization................   (8,504)   (19,625) 
                                        --------- ---------- 
                                          $34,568   $164,659 
                                        ========= ========== 
</TABLE>

   Based upon the results of an impairment evaluation for the years ended 
June 30, 1994 and 1995, management determined that customer contracts should 
be written down $2,932 and $70, respectively. There were no write-downs of 
intangibles in 1996. 

   Amortization expenses relating to intangibles were approximately $2,448, 
$6,706 and, $15,673 for the fiscal years ended 1994, 1995 and 1996. 

                              F-12           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

9. ACCRUED EXPENSES 

   Accrued expenses consisted of the following: 

<TABLE>
<CAPTION>
                                        JUNE 30, 
                                  ------------------- 
                                     1995      1996 
                                  --------- --------- 
<S>                               <C>       <C>
Compensation and benefits ........  $11,046   $22,115 
Interest..........................    2,246     1,505 
Unused leases.....................      857     3,485 
Pension accrual...................    1,262     1,258 
Accrued accounting and legal 
 fees.............................      920     1,073 
Other accrued expenses............    5,442     6,781 
                                  --------- --------- 
                                    $21,773   $36,217 
                                  ========= ========= 
</TABLE>

   Prior to 1994, the Company received $2,600 in tax bills (primarily 
interest) from the Internal Revenue Service ("IRS") related to claims for tax 
and interest for the years ended 1981 through 1987. The Company paid 
approximately $500 of the claims upon receipt of the bills. As the Company 
disputes the tax bills, no payments were made in 1994 nor 1995. In 1996, an 
IRS mandated payment of $828 was made. As of June 30, 1995 and 1996, the 
Company has an accrued liability of $2,500 and $1,883, respectively. 
Subsequent to June 30, 1996, the Company provided the IRS with a letter of 
credit in the amount of $1,768 to collateralize the outstanding balance. 

   In connection with the acquisition of BABSS, which has been accounted for 
using the purchase method of accounting (see Note 4), the Company recorded 
approximately $11,000 in liabilities resulting from planned actions with 
respect to BABSS, which included the costs to exit certain leased facilities 
and to involuntarily terminate employees. The provision of approximately 
$3,500 for the costs to exit certain leased facilities principally relates to 
future lease payments on a warehouse in California which has been made idle. 
Approximately $4,000 was provided for severance and termination benefits of 
approximately 210 employees in the field, operations support, sales and 
administration. Approximately $3,000 was provided in connection with the exit 
plan for write-downs of inventory and equipment at two California facilities 
which will not be utilized in future operations. The provision for various 
other charges of approximately $500 consisted of costs to complete the exit 
plan. As of June 30, 1996, the Company has settled all of these liabilities, 
except for the lease liabilities on idle facilities approximating $1,200 for 
which payments will continue through 1999. 

   As a result of successful negotiations of unutilized leased facilities, 
during 1996, the Company recorded a reduction of approximately $975 to both 
the provisions for leased facilities and goodwill. 

                              F-13           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

10. REVOLVING CREDIT LOAN AND LONG-TERM DEBT 

   Debt consists of the following: 

<TABLE>
<CAPTION>
                                                                        JUNE 30, 
                                                                 -------------------- 
                                                                    1995       1996 
                                                                 --------- ---------- 

<S>                                                              <C>       <C>
Revolving credit loan............................................            $186,400 
Bank debt........................................................  $21,000 
Promissory note, noninterest-bearing, due August 31, 1998 .......    2,256      3,485 
Seller noninterest-bearing notes payable.........................    2,122      2,118 
Capitalized lease obligations, payable in varying installments 
 amounting to $1,413 and $972 in 1997 and 1998, respectively, at 
 interest rates ranging from 7.25% to 13.01% at June 30, 1996, 
 net of interest of approximately $6 and $187 in 1995 and 1996, 
 respectively....................................................      193      2,385 
                                                                 --------- ---------- 
                                                                    25,571    190,903 
Less current portion.............................................   19,414      2,321 
                                                                 --------- ---------- 
                                                                   $ 6,157   $188,582 
                                                                 ========= ========== 
</TABLE>

 BANK DEBT AND REVOLVING CREDIT LOAN 

   On October 20, 1995, in connection with the BABSS acquisition (see Note 4) 
the Company entered into a Credit Agreement which provided for a term loan 
(the "1995 Term Loan") of $230,000 and a revolving credit facility of up to a 
maximum of $30,000. The 1995 Term Loan provided for 19 equal quarterly 
principal payments of $10,000 to be due and payable on the last day of each 
calendar quarter commencing December 31, 1995 with a final payment due on 
September 30, 2000. Loans under the revolving credit facility were to mature 
on September 30, 2000. Interest on the 1995 Term Loan and the revolving 
credit facility were at varying rates based, at the Company's option, on the 
Eurodollar rate or the Alternative Base Rate (NationsBank prime rate), plus 
the Applicable Margins. Margins were based on the ratio of Total Funded Debt 
to EBITDA; the Eurodollar Margin ranged from 1.75% to 2.5%, while the 
Alternative Base Rate Margin ranged from 0.5% to 1.25%. 

   In April 1996, Holdings completed an initial public offering. Holdings 
contributed the proceeds of the offering to the Company. The Company used a 
portion of the proceeds to repay approximately $70,000 of the 1995 Term Loan. 

   Also in April 1996, the Company converted the 1995 Term Loan and the 
existing $30,000 Revolving Credit Facility into a $225,000 variable rate, 
unsecured revolving credit facility ("the 1996 Revolving Credit Facility"). 
The 1996 Revolving Credit Facility is at floating interest rates, based 
either on the LIBOR or prime rate, in either case plus an Applicable Margin, 
at the Company's option. As of June 30, 1996, the applicable rate was LIBOR 
plus .75% or 6.32%. The 1996 Revolving Credit Facility enables the Company to 
borrow up to $225,000 in the form of revolving credit loans with a maturity 
date of April 26, 2001 and with interest periods determined principally on a 
quarterly basis. To offset the variable rate characteristics of the 
borrowings, the Company has entered into interest rate swap agreements with 
two banks resulting in fixed interest rates of 5.4% on $40,000 notional 
principal amount through December 1997 and 5.5% on another $40,000 notional 
principal amount through December 1998, thereby leaving approximately 
$100,000 subject to floating rates under the 1996 Revolving Credit Facility. 

   Under the swap agreements, the Company receives interest payments at a 
floating rate based on the pricing of the three-month LIBOR and pays interest 
on the same notional amounts at an average fixed 

                              F-14           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

10. REVOLVING CREDIT LOAN AND LONG-TERM DEBT  (CONTINUED)

rate of 5.45%. The floating rate is 5.44% for the three-month period ended 
June 30, 1996. For the three-month period ending September 30, 1996, the 
floating rate is 5.57%. The agreements convert a portion of the Company's 
debt obligation from a floating rate to a fixed rate basis. The fair value of 
the interest rate swap agreements generally reflects the estimated amount 
that the Company would receive or pay to terminate the agreements. As of June 
30, 1996, the Company would receive approximately $1,100 to terminate the 
swap agreements. 

   The Company attempts to minimize its credit exposure by entering into 
interest rate swap agreements only with major financial institutions. 
Although the Company may be exposed to losses in the event of nonperformance 
by counterparties, the Company does not expect such losses, if any, to be 
significant. 

   Under the terms of the 1996 Revolving Credit Facility, the Company may use 
up to $25,000 for letters of credit, subject to the limitation of $225,000 in 
total credit. As of June 30, 1996, letters of credit in the face amount of 
$3,498 were outstanding. 

   The loan agreement relating to the 1996 Revolving Credit Facility contains 
various terms and covenants which provide for certain restrictions on the 
Company's indebtedness, liens, investments, disposition of assets and mergers 
and acquisitions and require the Company, among other things, to maintain 
minimum levels of consolidated net worth and certain minimum financial 
ratios. 

   The borrower under the 1996 Revolving Credit Facility is the Company. 
Repayment of the debt is guaranteed by Holdings and the Company's other 
subsidiaries except for its Canadian subsidiary. The Canadian subsidiary is 
not significant to the Company's consolidated financial statements. 

   The Company had average borrowings of $24,379 and $172,065 during 1995 and 
1996, respectively, at an average interest rate of 10.34% and 8.69%, 
respectively. Maximum borrowings during 1995 and 1996 were $32,648 and 
$268,748, respectively. 

 SELLER NOTES PAYABLE 

   In connection with various acquisitions, the Company issued 
noninterest-bearing notes, the principal of which is payable monthly, 
primarily based upon a percentage of monthly maintenance contract revenues 
billed during the previous month (ranging from 12.5% to 30.0%). Aggregate 
maturities of these notes are as follows: 1997-$908; 1998-$647, 1999-$475, 
and 2000-$88. As of June 30, 1996, the notes are presented at their estimated 
net present value based on imputed interest rates ranging from 7.25% to 
11.00%. 

 PROMISSORY NOTE 

   As part of the August 31, 1994 acquisition of certain assets and 
liabilities of IDEA/Servcom, Inc., the Company issued a $2,600 
noninterest-bearing note which was due in annual installments of $650 over 
four years. The liability was reflected on the Company's books, net of a $506 
discount calculated at the Company's then incremental borrowing rate of 
9.50%. The loan was scheduled to mature on August 31, 1998. During the year 
ended June 30, 1996, the Company prepaid the entire outstanding loan balance. 
The resulting gain from prepayment was not material. 

 SUBORDINATED DEBENTURES 

   In connection with the BABSS acquisition (see Note 4) on October 20, 1995, 
the Company issued and sold to Holdings' principal shareholders, an aggregate 
$30,000 principal amount of 10.101% debentures 

                              F-15           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

10. REVOLVING CREDIT LOAN AND LONG-TERM DEBT  (CONTINUED)

(the "Affiliate Notes") due on October 20, 2001. The Affiliate Notes were 
subordinated to the 1995 Term Loan and the revolving credit facility. 
Interest on the Affiliate Notes was payable semiannually on the last business 
day of June and December of each year commencing on December 31, 1995. 

   In connection with the issuance of the debentures, Holdings issued 468,750 
Common Stock Purchase Warrants (the "Warrants"). Each Warrant initially 
entitled the owner to buy one share of Holdings' Common Stock for $0.10. The 
number of shares that can be purchased per Warrant steps up over 24 months in 
conjunction with the increasing conversion privilege applicable to the 
Preferred Stock such that, at the end of 24 months, each Warrant entitled the 
holder to buy approximately 1.21 shares of Common Stock at a price of $0.10 
per share. The Warrants were exercisable from October 20, 1997 until October 
20, 2001, provided that if Holdings had a public offering of its Common Stock 
meeting certain requirements before October 20, 1997, the Warrants became 
exercisable at the time of the public offering and the number of shares that 
could be purchased on exercise was fixed at that time and no longer increased 
in steps. The Warrants also became exercisable upon retirement of the 
debentures. Each Warrant had an assigned value of $7.25333 which resulted in 
an original issue discount of $3,400 which was being amortized over the term 
of the Affiliate Notes. Upon consummation of Holdings' initial public 
offering in April 1996, the Company was required to pay up to the total 
amount outstanding under the Affiliate Notes and, accordingly, the Company 
used $30,000 of the proceeds to retire the Affiliate Notes. As a result, the 
Company recorded an extraordinary loss in the amount of $3,211, net of taxes 
of $1,284, due to the acceleration of the amortization of original issue 
discount. 

 1994 DEBT RESTRUCTURING 

   On January 27, 1994, the Company amended its then current Credit Agreement 
to provide an $11,000 term loan and an $8,000 Revolving Credit Facility. The 
term loan provided for 29 equal monthly payments of $350 beginning January 
31, 1994 through May 31, 1996. Interest was at the "Base Rate" (the higher of 
the bank's base rate or 1/2 percent above the Federal Funds Effective Rate) 
plus 1-1/2 percent. The Revolving Credit Facility was due on demand and bore 
interest at the Base Rate plus 1-1/2 percent. The loans were collateralized 
by all of the Company's assets. The proceeds of the term loan were used to 
extinguish certain subordinated notes. The term loan was prepaid in June 
1994. There were no borrowings under the Revolving Credit Facility through 
June 30, 1994. 

   Also, on January 27, 1994, the Company and Holdings agreed with certain 
noteholders to restructure its equity capitalization and subordinated debt. 
The noteholders forgave debt approximating $46,698 of principal and interest 
in exchange for cash and equity interest in Holdings which resulted in a net 
gain of approximately $20,031 which was recorded as additional paid-in 
capital of the Company. 

11. INCOME TAXES 

   The Company is a wholly owned subsidiary of Holdings and is included in 
Holdings' consolidated tax returns. The Company participates in a tax sharing 
arrangement with Holdings whereby consolidated income tax expense or benefit 
is allocated to the Company based on the proportion of the Company's taxable 
income or loss to Holding's consolidated total. 

                              F-16           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

11. INCOME TAXES  (CONTINUED)

    The provision (benefit) for income taxes consists of the following: 

<TABLE>
<CAPTION>
                                               YEARS ENDED JUNE 30 
                                         ----------------------------- 
                                           1994       1995      1996 
                                         --------- ---------- -------- 
<S>                                      <C>       <C>        <C>
Current: 
 Federal.................................  $ 2,485   $ 16,065  $ 2,892 
 State...................................      760      4,599    1,595 
 Foreign.................................              (1,272)    (548) 
Deferred: 
 Federal.................................             (29,897)   8,945 
 State...................................              (3,617)     641 
 Foreign.................................                         (499) 
Benefit of operating loss carryforwards: 
 Federal.................................   (1,861)    (7,729) 
 State...................................     (360)    (1,253) 
 Foreign.................................       --         --     (252) 
                                         --------- ---------- -------- 
 Provision (benefit) for income taxes ...  $ 1,024   $ 23,104  $13,870 
                                         ========= ========== ======== 
</TABLE>

   The tax effects of temporary differences consisted of the following: 

<TABLE>
<CAPTION>
                                                        YEARS ENDED JUNE 30, 
                                                        ------------------- 
                                                           1995      1996 
                                                        --------- --------- 

<S>                                                     <C>       <C>
Gross deferred tax assets: 
  Accounts receivable...................................  $ 1,443   $ 1,341 
  Inventory.............................................    3,299     2,586 
  Accrued expenses......................................    3,761     6,378 
  Unused leases.........................................    1,353 
  Fixed assets..........................................      100       299 
  Goodwill and other intangibles........................      598     5,670 
  Operating loss carryforwards..........................   25,482    14,252 
  Minimum tax carryforward..............................      632     1,170 
  Gross deferred tax asset..............................   36,668    31,696 
  Net valuation allowance...............................     (686) 
  Gross deferred tax liabilities--repairable spare 
    parts...............................................   (2,468)   (7,273) 
                                                        --------- --------- 
  Net deferred tax asset................................  $33,514   $24,423 
                                                        ========= ========= 
</TABLE>

   The change in the valuation allowance from 1995 to 1996 is principally due 
to the utilization of foreign net operating loss carryforwards. 

                              F-17           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

11. INCOME TAXES  (CONTINUED)

    Net operating loss and minimum tax credit carryforwards available at June 
30, 1996 expire in the following years: 

<TABLE>
<CAPTION>
                                     YEAR OF 
                           AMOUNT   EXPIRATION 
                          -------- ------------ 
<S>                      <C>      <C>
Federal operating 
 losses..................  38,136    2002-2009 
State operating losses  .  15,223    1997-2009 
Minimum tax credit ......   1,170   INDEFINITE 
</TABLE>

   As a result of the Parent's initial public offering, an "ownership change" 
occurred pursuant to Section 382 of the Internal Revenue Code. Accordingly, 
net operating loss and tax credit carryforwards of the Company and its Parent 
are limited during any future period to approximately $20,000 per annum. 

   A reconciliation between the provision (benefit) for income taxes, 
computed by applying the statutory federal income tax rate of 34% for 1994, 
35% for 1995 and 35% for 1996 to income before income taxes, and the actual 
provision (benefit) for income taxes follows: 

<TABLE>
<CAPTION>
                                                            1994     1995     1996 
                                                          -------- --------- ------- 
<S>                                                      <C>      <C>       <C>
Federal income tax provision at statutory tax rate  .....   34.0%     35.0%   35.0% 
State income taxes, net of federal income tax provision .    4.5       3.5     4.6 
Foreign income taxes ....................................             (6.9) 
Unused lease credit .....................................  (18.1)     (0.1) 
Write-off of intangibles ................................   12.6 
Benefit of operating loss carryforward ..................  (19.9)    (49.1)   (0.8) 
Change in valuation allowance ...........................           (108.9)   (1.4) 
Other ...................................................   (3.9)     (0.3)    2.6 
                                                         -------- --------- ------- 
Actual income tax provision (benefit) effective tax rate     9.2%    126.2%   40.0% 
                                                         ======== ========= ======= 
</TABLE>

12. OTHER LIABILITIES 

   Other liabilities consisted of the following: 

<TABLE>
<CAPTION>
                                                             JUNE 30, 
                                                       ------------------ 
                                                         1995      1996 
                                                       --------- -------- 
<S>                                                    <C>       <C>
Accrued rent, unused facilities and deferred revenues    $ 2,334  $ 4,237 
Other noncurrent liabilities ..........................   10,049   10,049 
                                                       --------- -------- 
                                                         $12,383  $14,286 
                                                       ========= ======== 
</TABLE>

   Other noncurrent liabilities include provisions for possible liabilities 
relating to various tax matters. 

                              F-18           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

13. LEASE COMMITMENTS 

   The Company conducts its operations primarily from leased warehouses and 
office facilities and uses certain computer, data processing and other 
equipment under operating lease agreements expiring on various dates through 
2005. The future minimum lease payments for operating leases having initial 
or remaining noncancelable terms in excess of one year for the five years 
succeeding June 30, 1996 and thereafter are as follows: 

<TABLE>
<CAPTION>
<S>           <C>
1997.........  20,477 
1998.........  16,080 
1999.........  13,300 
2000.........  10,811 
2001.........   4,621 
Thereafter ..  12,150 
             -------- 
               77,439 
             ======== 
</TABLE>

   On December 29, 1993, the Company entered into a settlement agreement to 
terminate an existing lease on an unused facility, resulting in a payment to 
the lessor amounting to $1,000. The payment was structured in the form of 
cash and a $250 five-year, noninterest-bearing note payable. The settlement 
resulted in a credit of approximately $8,000 recorded in the consolidated 
statement of operations net of the provision of $1,599 for additional unused 
leases for the year ended June 30, 1994. The outstanding balance of the $250 
five-year, noninterest-bearing note payable was repaid in full during the 
year ended June 30, 1995. 

   Rental expense, exclusive of unused rental expense and credits under all 
noncancelable operating leases, amounted to approximately $5,128, $5,878 and 
$13,149 for the fiscal years ended 1994, 1995 and 1996, respectively. 

14. RETIREMENT PLANS 

   The Company maintains a 401(k) plan for its employees which is funded 
through the contributions of its participants. A similar plan exists for 
former employees of an acquired company for which eligibility and additional 
contributions were frozen in September 1988. 

   In addition, the Company assumed the liability of the defined benefit 
pension plan applicable to employees of a company acquired in 1986. The 
eligibility and benefits were frozen as of the date of the acquisition. 

   Pension expense for the defined benefit pension plan was computed as 
follows: 

<TABLE>
<CAPTION>
                                YEARS ENDED JUNE 30, 
                              ----------------------- 
                                1994    1995    1996 
                              ------- ------- ------- 
<S>                           <C>     <C>     <C>
Interest cost.................  $ 461   $ 482   $ 495 
Actual return on plan assets .   (271)   (312)   (449) 
Net amortization and 
 deferral.....................    (72)    (42)    (72) 
                              ------- ------- ------- 
Periodic pension costs........  $ 118   $ 128   $ 118 
                              ======= ======= ======= 
</TABLE>

   The discount rate used in determining the actuarial present value of the 
projected benefit obligation was 7.5% and the expected long-term rate of 
return on assets was 8.5% for 1994, 1995 and 1996. 

                              F-19           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

14. RETIREMENT PLANS  (CONTINUED)

    The following table sets forth the funded status of the frozen pension 
plan as of May 1, 1995 and 1996: 

<TABLE>
<CAPTION>
                                              1995      1996 
                                           --------- -------- 
<S>                                        <C>       <C>
Accumulated benefits (100% vested) ........  $ 6,757   $7,116 
Fair value of plan assets..................    5,432    5,800 
                                           --------- -------- 
 Unfunded projected benefit obligation ....    1,325    1,316 
Unrecognized net loss......................    1,705    1,848 
Unrecognized net transition obligation ....      536      504 
Adjustment to recognized minimum 
 liability.................................   (2,241)   2,352 
                                           --------- -------- 
 Accrued pension costs.....................  $ 1,325   $1,316 
                                           ========= ======== 
</TABLE>

15. EMPLOYEE SEVERANCE AND UNUTILIZED LEASE COSTS 

   In the second quarter of fiscal year 1996, in connection with the BABSS 
acquisition, the Company recorded a $7,000 charge for $6,900 of leases of 
duplicate facilities (the former headquarters, several large repair depots, 
and numerous field offices of the Company) and $100 of severance of former 
employees of the Company. Such amounts were based on management estimates. 

   In the fourth quarter of fiscal year 1996, the Company reversed $3,400 of 
the charge. The reversal was the result of the Company's ability to utilize 
and sublease various facilities identified in the original charge. Such 
information was unknown to the Company when the original charge was recorded. 

16. COMMITMENTS AND CONTINGENT LIABILITIES 

   The Company, or certain businesses as to which it is alleged that the 
Company is a successor, have been identified as potentially responsible 
parties in respect to three waste disposal sites that have been identified by 
the United States Environmental Protection Agency as Superfund sites. In 
addition, the Company received a notice several years ago that it may be a 
potentially responsible party with respect to a fourth related site, but has 
not received any other communication with respect to that site. Under 
applicable law, all parties responsible for disposal of hazardous substances 
at those sites are jointly and severally liable for clean-up costs. The 
Company originally estimated that its share of the costs of the clean-up of 
one of these sites would be approximately $500 which is provided for in 
liabilities related to the discontinued products division in the accompanying 
consolidated balance sheets as of June 30, 1995 and 1996. Complete 
information as to the scope of required clean-up at these sites is not yet 
available and, therefore, management's evaluation may be affected as further 
information becomes available. However, in light of information currently 
available to management, including information regarding assessments of the 
sites to date and the nature of involvement of the Company's predecessor at 
the sites, it is management's opinion that the Company's share, if any, of 
the cost of clean-up of these sites will not be material to the consolidated 
financial position, results of operations or liquidity of the Company. 

   The Company is also party to various legal proceedings incidental to its 
business. Certain claims, suits and complaints arising in the ordinary course 
of business have been filed or are pending against the Company. In the 
opinion of management, these actions can be successfully defended or resolved 
without a material adverse effect on the Company's consolidated financial 
position, results of operations or liquidity. 

                              F-20           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                   YEARS ENDED JUNE 30, 1994, 1995 AND 1996 
                            (DOLLARS IN THOUSANDS) 

17. RELATED PARTY TRANSACTIONS 

   Prior to 1994, the Company entered into an agreement to purchase printer 
products from Genicom Corporation (Genicom). The Company and Genicom are 
under common ownership. The initial term of the agreement is for five years 
with an option to extend based on mutual agreement of the parties. Purchases 
from Genicom for the years ended June 30, 1994, 1995 and 1996 were 
approximately $1,421, $1,972 and $1,512, respectively. Accounts payable to 
Genicom amounted to approximately $42 and $14 as of June 30, 1995 and 1996, 
respectively. 

   During the year ended June 30, 1996, the Company entered into a contract 
with a related party for cleaning services. The approximate annual value of 
the contract approximates $150. 

   During the year ended June 30, 1996, the Company paid approximately $125 
for expense reimbursements to certain shareholders for services rendered in 
connection with an acquisition in prior years. The amount was accrued for in 
prior years. 

                              F-21           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                     CONDENSED CONSOLIDATED BALANCE SHEET 

                                 (UNAUDITED) 
                                (IN THOUSANDS) 

<TABLE>
<CAPTION>
                                                                      JUNE 30,   MARCH 31, 
                                                                        1996       1997 
                                                                    ---------- ----------- 
<S>                                                                 <C>        <C>
                               ASSETS 

Current Assets: 
  Cash and cash equivalents  .......................................  $  8,221   $ 12,886 
  Accounts receivable, net of allowances of $9,580 and $11,727  ....    92,650    136,401 
  Inventories, net of allowances of $19,537 and $19,928  ...........    30,130     35,186 
  Other  ...........................................................    12,770      7,637 
                                                                    ---------- ----------- 
   Total current assets  ...........................................   143,771    192,110 
Repairable Parts, Net of Accumulated Amortization of $105,462 and 
 $144,158 ..........................................................   154,970    195,656 
Intangibles, Net of Accumulated Amortization of $19,625 and $36,164    164,659    197,675 
Property, Plant and Equipment, Net of Accumulated Depreciation of 
 $22,936 and $36,530 ...............................................    32,430     33,283 
Other ..............................................................    18,680     22,953 
                                                                    ---------- ----------- 
Total Assets .......................................................  $514,510   $641,677 
                                                                    ========== =========== 
                LIABILITIES AND SHAREHOLDER'S EQUITY 

Current Liabilities: 
  Current portion of long-term debt  ...............................  $  2,321   $  4,756 
  Accounts payable and accrued expenses  ...........................    89,564    101,156 
  Deferred revenues  ...............................................    38,485     72,096 
  Other  ...........................................................       479      3,691 
                                                                    ---------- ----------- 
   Total current liabilities  ......................................   130,849    182,059 
Revolving Credit Loan and Long-term Debt ...........................   188,582    241,915 
Other Liabilities ..................................................    14,286     16,608 
Shareholder's Equity: 
  Common stock, no par value, one share authorized, issued and 
   outstanding in 1996 and 1997 ....................................        --         -- 
  Additional paid-in capital  ......................................   255,535    255,969 
  Accumulated deficit  .............................................   (73,516)   (53,600) 
  Other  ...........................................................    (1,226)    (1,274) 
                                                                    ---------- ----------- 
   Total Shareholder's Equity  .....................................   180,793    201,095 
                                                                    ---------- ----------- 
Total Liabilities and Shareholder's Equity .........................  $514,510   $641,677 
                                                                    ========== =========== 
</TABLE>

          See notes to condensed consolidated financial statements. 

                              F-22           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                CONDENSED CONSOLIDATED STATEMENT OF OPERATIONS 

                                 (UNAUDITED) 
                                (IN THOUSANDS) 

<TABLE>
<CAPTION>
                                            THREE MONTHS ENDED     NINE MONTHS ENDED 
                                                 MARCH 31,             MARCH 31, 
                                          --------------------- --------------------- 
                                              1996       1997       1996       1997 
                                          ---------- ---------- ---------- ---------- 
<S>                                       <C>        <C>        <C>        <C>
Revenues .................................  $172,673   $205,070   $369,167   $572,749 
Cost of Revenues .........................   129,962    150,372    272,708    427,969 
                                          ---------- ---------- ---------- ---------- 
Gross Profit .............................    42,711     54,698     96,459    144,780 
Operating Expenses: 
  Selling, general and administrative 
   expenses  .............................    22,303     28,228     56,519     82,878 
  Amortization of intangibles  ...........     4,872      6,390     10,617     16,861 
                                          ---------- ---------- ---------- ---------- 
    Total Operating Expenses  ............    27,175     34,618     67,136     99,739 
Operating Income .........................    15,536     20,080     29,323     45,041 
                                          ---------- ---------- ---------- ---------- 
Interest Expense, Net of Interest Income       5,801      3,689     11,220     10,704 
                                          ---------- ---------- ---------- ---------- 
Income Before Income Taxes ...............     9,735     16,931     18,103     34,337 
Provision for Income Taxes ...............     3,893      6,884      7,237     14,421 
                                          ---------- ---------- ---------- ---------- 
Net Income ...............................  $  5,842   $  9,507   $ 10,866   $ 19,916 
                                          ========== ========== ========== ========== 
</TABLE>

          See notes to condensed consolidated financial statements. 

                              F-23           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
               CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS 

                                 (UNAUDITED) 
                                (In thousands) 

<TABLE>
<CAPTION>
                                                                              NINE MONTHS ENDED 
                                                                                  MARCH 31, 
                                                                          ----------------------- 
                                                                              1996        1997 
                                                                          ----------- ----------- 
<S>                                                                       <C>         <C>
Operating Activities: 

  Net income..............................................................  $  10,866   $  19,916 
Adjustments to reconcile net income to net cash provided by operating 
 activities: 

  Depreciation and amortization of property and equipment.................      5,611       9,836 
  Amortization of intangibles.............................................     10,617      16,861 
  Amortization of repairable parts........................................     23,017      45,642 
  Changes in assets and liabilities, net of effects of business 
   acquisitions...........................................................    (14,622)    (34,601) 
                                                                          ----------- ----------- 
   Net cash provided by operating activities..............................     35,489      57,654 
                                                                          ----------- ----------- 
Investing Activities: 

  Business acquisitions...................................................   (273,725)    (34,433) 
  Capital expenditures, net of retirements................................     (3,331)     (6,093) 
  Repairable parts purchases..............................................    (31,715)    (64,803) 
                                                                          ----------- ----------- 
   Net cash used in investing activities..................................   (308,771)   (105,329) 
                                                                          ----------- ----------- 
Financing Activities: 

  Capital contribution....................................................     36,549         434 
  Proceeds from issuance of subordinated debentures ......................     26,600          -- 
  Proceeds from borrowings................................................    260,945      52,915 
  Payments on borrowings..................................................    (48,062)         -- 
  Principal payments under capital leases.................................         --        (961) 
                                                                          ----------- ----------- 
   Net cash provided by financing activities..............................    276,032      52,388 
                                                                          ----------- ----------- 
 Effect of exchange rates on cash.........................................        (20)        (48) 
                                                                          ----------- ----------- 
Net change in cash and cash equivalents...................................      2,730       4,665 
Cash and cash equivalents beginning of period.............................      2,659       8,221 
                                                                          ----------- ----------- 
Cash and cash equivalents end of period...................................  $   5,389   $  12,886 
                                                                          =========== =========== 
</TABLE>

          See notes to condensed consolidated financial statements. 

                              F-24           
<PAGE>
                   DECISIONONE CORPORATION AND SUBSIDIARIES 
             NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS 

      FOR THE THREE AND NINE MONTH PERIODS ENDED MARCH 31, 1996 AND 1997 

                                 (UNAUDITED) 
                            (Dollars in thousands) 

NOTE 1: BASIS OF PRESENTATION 

   The accompanying unaudited condensed consolidated financial statements of 
DecisionOne Corporation (a wholly-owned subsidiary of DecisionOne Holdings 
Corp.) and Subsidiaries (the "Company") have been prepared pursuant to the 
rules and regulations of the Securities and Exchange Commission and, 
therefore, do not include all information and footnotes necessary for 
presentation of financial position, results of operations and cash flows 
required by generally accepted accounting principles. The June 30, 1996 
balance sheet was derived from the Company's audited consolidated financial 
statements. The information furnished reflects all adjustments (consisting of 
normal recurring adjustments) which are, in the opinion of management, 
necessary for a fair summary of the financial position, results of operations 
and cash flows. The results of operations for the three and nine month 
periods ended March 31, 1996 and 1997 are not necessarily indicative of the 
operating results to be expected for the full fiscal year. 

   On May 29, 1997, DecisionOne Holding Corp. ("The Parent") completed a 
restructuring of the legal organization of its subsidiaries (the "Corporate 
Reorganization"). The Corporate Reorganization involved the Parent's 
contribution to the Company of ownership interests in its subsidiaries, all 
of which were under the Parent's control (the "Contributed Subsidiaries"). 
The Corporate Reorganization has been accounted for in a manner similar to a 
pooling of interests. Accordingly, the Company's consolidated financial 
statements include the accounts of the Contributed Subsidiaries for all 
periods presented. 

NOTE 2: BUSINESS ACQUISITION 

   On November 15, 1996, the Company acquired substantially all of the assets 
of the U.S. computer service business (the "Business") of Memorex Telex 
Corporation and certain of its affiliates (collectively, "Memorex Telex"). 
Memorex Telex had filed a petition in bankruptcy in the United States 
Bankruptcy Court in the District of Delaware on October 15, 1996; the Court 
approved the sale to the Company on November 1, 1996. The base purchase price 
was $52,500, comprised of the assumption of certain liabilities under 
contracts of the Business (the "Deferred Revenues"), which were estimated at 
closing to be $26,015, and base cash consideration of $26,485, excluding 
transaction and closing costs. The purchase price is subject to further 
adjustment based upon the actual amount of Deferred Revenues, the amount of 
revenues of the Business for the two calendar months prior to closing, and 
the actual amount of inventory. The estimated fair market values of certain 
assets acquired, as well as liabilities assumed, are also subject to further 
adjustment as additional information becomes available to the Company. During 
the third quarter of fiscal 1997, the estimated Deferred Revenue liability 
was increased by approximately $2,300. 

   The primary source of funds used for the acquisition was the Company's 
revolving credit facility, which was increased from $225,000 to $300,000 on 
November 13, 1996. 

NOTE 3: EMPLOYEE SEVERANCE AND EXIT COSTS 

   In the second quarter of fiscal 1997, in connection with the Memorex Telex 
acquisition, the Company recorded a $3,400 pre-tax charge for estimated 
future employee severance costs, and a $0.9 million pre-tax charge for 
unutilized lease/contract losses ("exit costs"), primarily associated with 
duplicate facilities to be closed. The $3,400 charge, recorded in accordance 
with Statement of Financial Accounting Standards No. 112 ("SFAS 112"), 
Employers' Accounting for Postemployment Benefits, reflects the 
actuarially-determined benefit costs for the separation of employees who are 
entitled to benefits under pre-existing separation pay plans. These costs are 
included in selling, general and administrative expenses in the accompanying 
unaudited condensed consolidated statement of operations for the nine month 
period ended March 31, 1997. For further information regarding the Memorex 
Telex acquisition, see Note 2. 

                              F-25           
<PAGE>

                   DECISIONONE CORPORATION AND SUBSIDIARIES 
     NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 

      FOR THE THREE AND NINE MONTH PERIODS ENDED MARCH 31, 1996 AND 1997 

                                 (UNAUDITED)
                            (DOLLARS IN THOUSANDS)

NOTE 3: EMPLOYEE SEVERANCE AND EXIT COSTS (Continued)
 
    In the second quarter of fiscal 1996, in connection with the acquisition 
of Bell Atlantic Business Systems Services ("BABSS"), the Company recorded 
pre-tax charges for exit costs of $6,900, and estimated future employee 
severance costs of $100. During the fourth quarter of fiscal 1996, the 
Company reversed $3,400 of these employee severance and exit cost 
liabilities. The reversal was primarily the result of the Company's ability 
to utilize and sublease various facilities identified in the original $7,000 
combined liability. Such information was unknown to the Company when the 
original liability was recorded. 

NOTE 4: SUBSEQUENT EVENT 

   On May 4, 1997, the Company and Quaker Holding Co. ("Quaker") an affiliate 
of DLJ Merchant Banking Partners II, L.P. and affiliated funds and other 
entities, entered into a definitive Agreement and Plan of Merger (the "Merger 
Agreement"). Under the terms of the Merger Agreement, Quaker will merge with 
and into the Company, and, subject to the following sentence, the holders of 
each share of the Company's common stock can elect to receive $23 in cash for 
such share or to retain such share in the merged Company. In any event, 
holders will be required to retain 5.3% of the Company's common stock 
outstanding immediately prior to the merger. In addition, the Company and 
Quaker entered into a voting agreement with certain partnerships affiliated 
with Welsh, Carson, Anderson & Stowe and J.H. Whitney & Co., pursuant to 
which these partnerships, subject to certain conditions, have agreed to vote 
in favor of the merger 8,345,349 of the 14,837,501 shares of Company common 
stock owned by them, exclusive of warrants to purchase 468,750 shares of 
common stock at $0.10 per share. The 8,345,349 shares represent approximately 
30% of the Company's common stock outstanding on April 21, 1997. 

   The proposed merger, which will be recorded as a recapitalization for 
accounting purposes, is subject to a number of conditions, including 
regulatory approvals and approval by Company stockholders. The transaction is 
estimated to have an aggregate value of approximately $957,000, including 
refinancing of the Company's existing revolving credit facility. The Company 
expects the merger to close by September, 1997. 

   As a result of the proposed merger, the Company and Quaker will incur 
various costs, currently estimated to range between $95,000 and $105,000, on 
a pretax basis, in connection with consummating the transaction. These costs 
consist primarily of professional fees, registration costs, compensation 
costs and other expenses. Although the exact timing, nature and amount of 
these merger transaction costs are subject to change, the Company expects 
that a one-time pre-tax charge for these costs of approximately $76 million 
($69 million after tax) will be recorded in the quarter during which the 
merger is consummated. 

                              F-26           
<PAGE>
                         INDEPENDENT AUDITORS' REPORT 

To the Board of Directors and Shareholder 
of DecisionOne Corporation (formerly Bell Atlantic Business Systems Services, 
Inc.): 

   We have audited the accompanying consolidated balance sheets of 
DecisionOne Corporation (formerly, Bell Atlantic Business Systems Services, 
Inc.) and subsidiary (the "Company") as of December 31, 1994 and October 20, 
1995, and the related consolidated statements of operations, stockholder's 
equity and of cash flows for the years ended December 31, 1993 and 1994 and 
the period from January 1, 1995 to October 20, 1995. These consolidated 
financial statements are the responsibility of the Company's management. Our 
responsibility is to express an opinion on these consolidated financial 
statements based on our audits. 

   We conducted our audits in accordance with generally accepted auditing 
standards. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether the financial statements are free 
of material misstatement. An audit includes examining, on a test basis, 
evidence supporting the amounts and disclosures in the financial statements. 
An audit also includes assessing the accounting principles used and 
significant estimates made by management, as well as evaluating the overall 
financial statement presentation. We believe that our audits provide a 
reasonable basis for our opinion. 

   In our opinion, such consolidated financial statements present fairly, in 
all material respects, the financial position of DecisionOne Corporation and 
subsidiary as of December 31, 1994 and October 20, 1995, and the results of 
their operations and their cash flows for the years ended December 31, 1993 
and 1994 and the period from January 1, 1995 to October 20, 1995 in 
conformity with generally accepted accounting principles. 

   As discussed in Note 3 to the consolidated financial statements, the 
Company changed its method of accounting for income taxes and postemployment 
benefits as of January 1, 1993. 

DELOITTE & TOUCHE LLP 

Philadelphia, Pennsylvania 
December 29, 1995 

                              F-27           
<PAGE>
           DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC BUSINESS 
                    SYSTEMS SERVICES, INC.) AND SUBSIDIARY 
                         CONSOLIDATED BALANCE SHEETS 
                                (in thousands) 

<TABLE>
<CAPTION>
                                                               DECEMBER 31,   OCTOBER 20, 
                                                                   1994          1995 
                                                             -------------- ------------- 
<S>                                                          <C>            <C>
Assets 
Current Assets: 
Cash and cash equivalents....................................   $   6,456             -- 
 Accounts receivable, net....................................      50,743         66,426 
 Inventories, net............................................      28,620         24,371 
 Deferred tax asset--current.................................       6,910             -- 
 Prepaid expenses and other assets...........................       2,754          2,990 
                                                             -------------- ------------- 
   Total current assets......................................      95,483         93,787 
Repairable parts, net........................................      91,012         91,486 
Property and equipment, net..................................      24,925         28,352 
Intangibles, net.............................................      52,345         50,747 
Deferred tax asset, net......................................      12,814          1,062 
Other assets.................................................       1,005            499 
                                                             -------------- ------------- 
Total assets.................................................   $ 277,584      $ 265,933 
                                                             ============== ============= 
Liabilities and Stockholder's Equity 
Current Liabilities: 
 Accounts payable............................................   $  24,767      $  26,260 
 Accrued expenses............................................      20,160         18,384 
 Deferred revenues...........................................      14,582         29,231 
 Current capitalized lease obligations.......................       1,627          1,525 
 Income taxes payable........................................       1,548             -- 
 Due to Bell Atlantic affiliates.............................      39,579             -- 
                                                             -------------- ------------- 
   Total current liabilities.................................     102,263         75,400 
Noncurrent capitalized lease obligations.....................       3,128          1,880 
Due to Bell Atlantic affiliates..............................         773            862 
Other liabilities............................................      23,377          1,293 
Commitments and contingent liabilities 
Stockholder's equity: 
 Common stock, no par value; one share authorized, issued 
 and  outstanding in 1994 and 1995...........................          --             -- 
 Additional paid-in capital..................................     276,619        314,262 
 Accumulated deficit.........................................    (127,730)      (127,134) 
 Foreign currency translation adjustment.....................        (846)          (630) 
                                                             -------------- ------------- 
   Total stockholder's equity................................     148,043        186,498 
                                                             -------------- ------------- 
Total liabilities and stockholder's equity...................   $ 277,584      $ 265,933 
                                                             ============== ============= 
</TABLE>

               See notes to consolidated financial statements. 

                              F-28           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 
                    CONSOLIDATED STATEMENTS OF OPERATIONS 
                                (IN THOUSANDS) 

<TABLE>
<CAPTION>
                                                           
                                                           
                                                                                      PERIOD 
                                                           YEAR ENDED DECEMBER 31, JANUARY 1 TO 
                                                           -----------------------  OCTOBER 20, 
                                                               1993       1994         1995 
                                                           ---------- ----------   ------------- 
<S>                                                        <C>        <C>        <C>
Revenues: 
 Service...................................................  $375,977   $457,675     $388,203 
 Other.....................................................    27,405     28,418       24,283 
                                                           ---------- ---------- -------------- 
                                                              403,382    486,093      412,486 
                                                           ---------- ---------- -------------- 
Cost of revenues: 
 Service...................................................   304,334    369,596      316,964 
 Other.....................................................    21,856     21,281       20,348 
                                                           ---------- ---------- -------------- 
                                                              326,190    390,877      337,312 
                                                           ---------- ---------- -------------- 
Gross profit...............................................    77,192     95,216       75,174 
Operating expenses: 
 Selling, general and administrative expenses..............    71,096     74,627       69,980 
 Amortization of intangibles...............................     4,383      3,884        1,652 
                                                           ---------- ---------- -------------- 
Operating income...........................................     1,713     16,705        3,542 
Interest expense...........................................    (3,341)    (2,203)      (1,855) 
Interest income............................................       206         54          218 
                                                           ---------- ---------- -------------- 
Income (loss) before income taxes and cumulative effect of 
 accounting change.........................................    (1,422)    14,556        1,905 
Provision for income taxes.................................       132      6,595        1,309 
                                                           ---------- ---------- -------------- 
Income (loss) before cumulative effect of accounting 
 change....................................................    (1,554)     7,961          596 
Cumulative effect of accounting change.....................     1,881 
                                                           ---------- ---------- -------------- 
   Net income..............................................  $    327   $  7,961     $    596 
                                                           ========== ========== ============== 

</TABLE>

               See notes to consolidated financial statements. 

                              F-29           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 
               CONSOLIDATED STATEMENTS OF STOCKHOLDER'S EQUITY
 
 YEARS ENDED DECEMBER 31, 1993 AND 1994 AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                    (in thousands, except number of shares)

<TABLE>
<CAPTION>
                                                                               
                                                                               
                                                                               CUMULATIVE
                                  COMMON STOCK                                   FOREIGN 
                               -----------------    ADDITIONAL                  CURRENCY         TOTAL 
                               NUMBER OF             PAID-IN     ACCUMULATED   TRANSLATION   STOCKHOLDER'S
                                SHARES    AMOUNT     CAPITAL       DEFICIT     ADJUSTMENT       EQUITY
                               ---------  ------    ---------    -----------   -----------   ------------- 
<S>                          <C>         <C>      <C>          <C>           <C>           <C>
Balance, January 1, 1993  ...      1         $0      $295,419     $(136,018)      $(312)       $159,089 
  Net income  ...............                                           327                         327 
  Foreign currency 
    translation adjustment ..                                                      (215)           (215) 
  Distributions to BAC  .....                          (1,900)                                   (1,900) 
                             ----------- -------- ------------ ------------- ------------- --------------- 
Balance, December 31, 1993  .      1          0       293,519      (135,691)       (527)        157,301 
  Net income  ...............                                         7,961                       7,961 
  Foreign currency 
    translation adjustment ..                                                      (319)           (319) 
  Distributions to BAC  .....                         (16,900)                                  (16,900) 
                             ----------- -------- ------------ ------------- ------------- --------------- 
Balance, December 31, 1994  .      1          0       276,619      (127,730)       (846)        148,043 
  Net income  ...............                                           596                         596 
  Foreign currency 
    translation adjustment ..                                                       216             216 
  Distributions to BAC  .....                            (800)                                     (800) 
  Contributed capital  ......                          38,443                                    38,443 
                             ----------- -------- ------------ ------------- ------------- --------------- 
Balance, October 20, 1995  ..      1         $0      $314,262     $(127,134)      $(630)       $186,498 
                             =========== ======== ============ ============= ============= =============== 
</TABLE>

               See notes to consolidated financial statements. 

                              F-30           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
 
                    CONSOLIDATED STATEMENTS OF CASH FLOWS 
                                (in thousands) 

<TABLE>
<CAPTION>


                                                                   YEARS ENDED           PERIOD
                                                                   DECEMBER 31,         JANUARY 1,
                                                               --------------------   TO OCTOBER 20,
                                                                  1993       1994         1995
                                                               --------   ---------   --------------
<S>                                                           <C>        <C>          <C>
Operating activities: 
  Net income  ...............................................  $    327   $  7,961     $    596 
  Adjustments to reconcile net income to net cash provided 
    by operating activities: 
       Depreciation and amortization of property and 
        equipment............................................     7,572      8,499        7,171 
       Amortization of intangibles...........................     4,383      3,884        1,652 
       Amortization of repairable parts......................    43,443     43,450       28,767 
       Loss on fixed asset retirements ......................       259        215          165 
       Provision for accounts receivable ....................     1,213        810          810 
       Provision for inventory obsolescence .................     5,351      4,802        6,365 
       Changes in operating assets and liabilities, net of 
         effects from contributed capital, which provided 
         (used) cash: 
           Accounts receivable  .............................    (9,448)    (7,660)     (18,305) 
           Inventories  .....................................    (4,321)    (3,800)      (2,116) 
           Accounts payable  ................................     5,673      7,755        1,493 
           Accrued expenses  ................................     3,734      3,391        2,953 
           Deferred revenues  ...............................     5,154       (757)      14,649 
           Net changes in income taxes, deferred taxes, 
             other assets and liabilities ...................    (2,865)      (189)       4,415 
                                                             ---------- ---------- -------------- 
           Net cash provided by operating activities  .......    60,475     68,361       48,615 
                                                             ---------- ---------- -------------- 
Investing activities: 
  Capital expenditures  .....................................    (8,336)    (9,585)     (10,763) 
  Repairable parts purchases  ...............................   (29,833)   (45,907)     (29,241) 
  Proceeds from sale of fixed assets  .......................       124         --           -- 
                                                             ---------- ---------- -------------- 
           Net cash used in investing activities  ...........   (38,045)   (55,492)     (40,004) 
                                                             ---------- ---------- -------------- 
Financing activities: 
  Distributions to shareholder  .............................    (1,900)   (16,900)      (3,475) 
  Net borrowings (repayments) on affiliated debt  ...........   (19,029)     7,544      (10,242) 
  Additions to capital lease obligations  ...................     1,825      2,283 
  Payments on capital lease obligations  ....................    (1,309)    (1,357)      (1,350) 
                                                             ---------- ---------- -------------- 
           Net cash used in financing activities  ...........   (20,413)    (8,430)     (15,067) 
                                                             ---------- ---------- -------------- 
Net increase (decrease) in cash and cash equivalents  .......     2,017      4,439       (6,456) 
Cash and cash equivalents, beginning of year ................        --      2,017        6,456 
                                                             ---------- ---------- -------------- 
Cash and cash equivalents, end of year ......................  $  2,017   $  6,456           -- 
                                                             ========== ========== ============== 
Supplemental disclosures of cash flow information: 
  Net cash paid during the year for: 
    Interest  ...............................................  $  3,409   $  2,307     $  1,986 
    Income taxes  ...........................................     1,598      8,366        5,237 
Noncash investing and financing activities: 
  Assets and liabilities contributed to capital by 
    stockholder: 
    Accounts receivable  ....................................                          $  1,812 
    Accounts payable  .......................................                            (4,729) 
    Notes payable  ..........................................                           (29,248) 
    Income tax payable  .....................................                             1,675 
    Deferred taxes  .........................................                            17,079 
    Employee related liabilities  ...........................                           (27,707) 
                                                                                   -------------- 
                                                                                       $(41,118) 
                                                                                   ============== 
</TABLE>

               See notes to consolidated financial statements. 

                              F-31           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 

                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
                    YEARS ENDED DECEMBER 31, 1993 AND 1994 
                   AND PERIOD JANUARY 1 TO OCTOBER 20, 1995 
                                (IN THOUSANDS) 

1. NATURE OF BUSINESS 

   The consolidated financial statements include the accounts of DecisionOne 
Corporation (formerly, Bell Atlantic Business Systems Services, Inc. 
("BABSS")) and its wholly-owned subsidiary, Sorbus Canada Ltd. (the 
"Company"). Prior to the acquisition discussed below, BABSS had been wholly 
owned by Bell Atlantic Business Systems, Inc., a subsidiary of Bell Atlantic 
Enterprises International, Inc., and, ultimately by Bell Atlantic Corporation 
("BAC"). The Company is a provider of multivendor computer maintenance 
service and technology support services. 

   On September 19, 1995, BAC entered into a stock purchase agreement (the 
"Agreement") to sell all of the outstanding common stock of BABSS to Decision 
Servcom, Inc. ("Operating Co."), an independent provider of computer 
maintenance services in the mid-range computer market, for a cash purchase 
price of approximately $250,000. In connection with the acquisition, the 
Company's name was changed from BABSS to DecisionOne Corporation, and 
Operating Co. was merged into it. 

   The Company's wholly-owned international subsidiary is not significant to 
the Company's financial statements. 

2. BASIS OF PRESENTATION 

   The Company was acquired effective October 20, 1995, through a transaction 
accounted for using the purchase method of accounting. The accounts of the 
Company do not reflect the allocation of the purchase price. 

   BAC's retention of certain of the Company's liabilities, and net of 
certain assets (including cash and cash equivalents), has been accounted for 
as a contribution of capital in the Company's accompanying consolidated 
statements of stockholder's equity for the period ended October 20, 1995. See 
Note 4. 

   Obligations arising out of employee benefit and pension plans accrued 
prior to October 20, 1995, as well as certain claims and causes of action 
related to the Company's actions or omissions that occurred prior to October 
20, 1995 have been retained by BAC. Therefore, no accruals for the 
aforementioned have been made in the Company's accompanying consolidated 
balance sheet as of October 20, 1995. 

3. SIGNIFICANT ACCOUNTING POLICIES 

   CONSOLIDATION -- The consolidated financial statements include the 
accounts of BABSS and its wholly owned subsidiary. All intercompany balances 
and transactions have been eliminated in consolidation. 

   CASH AND CASH EQUIVALENTS -- Cash and cash equivalents are highly liquid 
investments with remaining maturities of three months or less at the time of 
purchase. 

   INVENTORIES -- Inventories are stated at the lower of cost or market, cost 
being determined using the weighted average method. Inventories consist of 
consumable replacement parts which are charged to operations when used. 
Inventories are stated net of a provision for obsolescence of $21,718, 
$22,742 and $23,852 at December 31, 1993 and 1994 and October 20, 1995, 
respectively. 

   REPAIRABLE PARTS -- Repairable parts are required in order to meet the 
requirements of the contracts with the Company's maintenance customers. These 
parts are primarily purchased from equipment manufacturers or other third 
parties. As these parts are purchased, they are capitalized at cost and 
amortized using the straight-line method over five years, the estimated 
useful life of these repairable parts. 

                              F-32           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 

           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
                    YEARS ENDED DECEMBER 31, 1993 AND 1994 
                   AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                (IN THOUSANDS)

3. SIGNIFICANT ACCOUNTING POLICIES  (CONTINUED)

When a repairable part is used in providing maintenance services to a  
customer's equipment, the defective part taken from the equipment is 
exchanged for the repairable part taken from the Company's inventory. 
Repairable parts are repaired by the Company based upon anticipated need and 
generally have an economic life that extends beyond the normal life cycle of 
the applicable product. Costs of refurbishing parts are charged to operations 
as incurred. Repairable parts are stated at cost, less accumulated 
amortization of $68,803 and $74,411 as of December 31, 1994 and October 20, 
1995, respectively. Repairable parts amortization expense for the years ended 
December 31, 1993 and 1994 and the period ended October 20, 1995 was $43,443, 
$43,450 and $28,767, respectively. 

   No such impairment writedowns were required in the years ended December 
31, 1993, or 1994, or in the period ended October 20, 1995. 

   PROPERTY AND EQUIPMENT -- Property and equipment are stated at cost. 
Depreciation is provided for using the straight-line method over the 
estimated useful lives of the depreciable assets. Capitalized equipment 
leases and leasehold improvements are amortized over the shorter of the 
related lease terms or asset lives. Maintenance and repairs are charged to 
expense as incurred; renewals and betterments are capitalized. Upon 
retirement or disposition of property and equipment, the cost and related 
accumulated depreciation are removed from the accounts and any resulting gain 
or loss is charged to operations. 

   INTANGIBLE ASSETS -- Intangible assets are comprised of excess purchase 
price over net assets acquired ("goodwill") and the fair value of acquired 
customer contracts. 

   Goodwill is being amortized on a straight-line basis over a life of 25 to 
40 years. Other intangibles are being amortized on a straight-line basis, 
with lives between 2 to 18 years. 

   CARRYING VALUE OF LONG-TERM ASSETS -- The Company evaluates the carrying 
value of long-term assets, property and equipment, repairable parts and 
intangible assets, based upon current and anticipated undiscounted cash 
flows, and recognizes an impairment when such estimated cash flows will be 
less than the carrying value of the asset. Measurement of the amount of 
impairment, if any, is based upon the difference between carrying value and 
fair value. 

   SERVICE REVENUE -- The Company enters into maintenance contracts whereby 
it services various manufacturers' equipment. Revenues from these contracts 
are recorded as deferred revenues and are recognized ratably over the term of 
the contract. Revenues derived from the maintenance of equipment not under 
contract are recognized as the service is performed. 

   FOREIGN CURRENCY TRANSLATION -- Gains and losses resulting from foreign 
currency translation are accumulated in a separate component of shareholder's 
equity titled, "Cumulative Foreign Currency Translation Adjustment". Gains 
and losses resulting from foreign currency transactions are not significant 
and are included in operations. 

   CREDIT RISK -- Concentration of credit risk with respect to trade 
receivables is limited due to the large number of customers comprising the 
Company's customer base and their dispersion across many industries. 

   INCOME TAXES -- The Company is included in the consolidated federal tax 
return of BAC. Calculation of the Company's income taxes on a separate return 
basis would not result in any change to the amounts reflected in the 
consolidated financial statements. Effective January 1, 1993, the Company 
changed its policy of accounting for income taxes to conform to Statement of 
Financial Accounting Standards 

                              F-33           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 

          NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 
                    YEARS ENDED DECEMBER 31, 1993 AND 1994 
                   AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                (IN THOUSANDS)

3. SIGNIFICANT ACCOUNTING POLICIES  (CONTINUED) 

("SFAS") No. 109, Accounting for Income Taxes. The Company previously 
followed Accounting Principles Board Opinion No. 11, "Accounting for Income 
Taxes." SFAS No. 109 requires, among other things, the accrual of deferred 
tax liabilities for future taxable amounts, deferred tax assets for future 
deductions and operating loss carryforwards, and a valuation allowance to 
reduce deferred tax assets to the amounts that are more likely than not to be 
realized. The cumulative effect of adopting SFAS No. 109 as of January 1, 
1993 resulted in a non-cash increase to net income of $1,881 for the initial 
adjustment of deferred tax balances to reflect the tax rates in effect at 
adoption. 

   FAIR VALUE OF FINANCIAL INSTRUMENTS -- The following disclosure of the 
estimated fair value of financial instruments was made in accordance with the 
requirements of SFAS No. 107, Disclosures about Fair Value of Financial 
Instruments. The estimated fair value amounts have been determined by the 
Company using available market information and appropriate valuation 
methodologies. 

   CASH AND CASH EQUIVALENTS, ACCOUNTS RECEIVABLE, AND ACCOUNTS PAYABLE -- 
The carrying amount of these items are a reasonable estimate of their fair 
value. 

   NOTES PAYABLE -- Rates currently available to the Company for debt with 
similar terms and remaining maturities are used to estimate the fair value 
for debt issues, accordingly, the carrying amount of debt is a reasonable 
estimate of its fair value. 

   USE OF ESTIMATES -- The preparation of financial statements in conformity 
with generally accepted accounting principles requires management to make 
estimates and assumptions that affect the reported amounts of assets and 
liabilities and disclosure of contingent assets and liabilities at the date 
of the financial statements and the reported amounts of revenues and expenses 
during the reporting period. Actual results could differ from those 
estimates. 

   PENSION PLAN -- Substantially all of the Company's employees participated 
in a noncontributory defined benefit pension plan sponsored by BAC for the 
years ended December 31, 1993 and 1994 and for the period ended October 20, 
1995. Amounts contributed by the Company to the pension plan were determined 
by BAC based principally on the aggregate cost actuarial method, and are 
subject to applicable federal income tax regulations. The obligation of the 
pension plan which has been terminated as of October 20, 1995, will be 
assumed by BAC. 

   POSTEMPLOYMENT BENEFITS -- Effective January 1, 1993, the Company adopted 
the provisions of SFAS No. 112, Employers' Accounting for Postemployment 
Benefits. SFAS No. 112 establishes accrual accounting standards for 
employer-provided benefits which cover former or inactive employees after 
employment, but before retirement. The adoption of SFAS No. 112 on January 1, 
1993 did not have a material effect on the Company's consolidated financial 
position or results of operations. 

   The Company's employees, if eligible, are provided post employment 
benefits under plans administered by BAC for the years ended December 31, 
1993 and 1994 and for the period ended October 20, 1995. Amounts contributed 
by the Company to the benefit plans were determined by BAC based on an 
actuarial methodology. BAC has assumed all such liabilities accrued as of 
October 20, 1995. 

4. CONTRIBUTED CAPITAL 

   Effective October 20, 1995, in accordance with the Agreement between BAC 
and Operating Co., the Company accounted for BAC's retention of liabilities, 
net of certain assets, as a contribution of capital. 

                              F-34           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 

          NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 
                    YEARS ENDED DECEMBER 31, 1993 AND 1994 
                   AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                (IN THOUSANDS)

 4. CONTRIBUTED CAPITAL  (CONTINUED)

    Amounts contributed to capital were as follows: 

<TABLE>
<CAPTION>
<S>                                    <C>
Cash ..................................  $ (2,675) 
Accounts receivable....................    (1,812) 
Accounts payable and accrued expenses       4,729 
Income taxes payable...................    (1,675) 
Notes payable to affiliates............    29,248 
Deferred taxes.........................   (17,079) 
Employee related liabilities...........    27,707 
                                       ---------- 
Net amount contributed to capital .....  $ 38,443 
                                       ========== 
</TABLE>

5. ACCOUNTS RECEIVABLE 

<TABLE>
<CAPTION>
                                            DECEMBER 31,   OCTOBER 20, 
                                                1994          1995 
                                          -------------- ------------- 
<S>                                       <C>            <C>
Trade receivables.........................    $51,513        $68,136 
Due from affiliates.......................      1,655          1,362 
Other.....................................        847            697 
                                          -------------- ------------- 
                                               54,015         70,195 
Less allowance for uncollectible 
 accounts.................................     (3,272)        (3,769) 
                                          -------------- ------------- 
                                              $50,743        $66,426 
                                          ============== ============= 
</TABLE>

6. PROPERTY AND EQUIPMENT 

   Property and equipment consisted of the following: 

<TABLE>
<CAPTION>
                                            DECEMBER 31,   OCTOBER 20, 
                                                1994          1995 
                                          -------------- ------------- 
<S>                                       <C>            <C>
Land and buildings........................    $  2,419      $  2,509 
Equipment, furniture and fixtures ........      48,008        54,722 
Leasehold improvements....................       3,964         4,721 
Other.....................................      11,461        10,854 
                                          -------------- ------------- 
                                                65,852        72,806 
Accumulated depreciation and 
 amortization.............................     (40,927)      (44,454) 
                                          -------------- ------------- 
                                              $ 24,925      $ 28,352 
                                          ============== ============= 
</TABLE>

   The principal lives (in years) used in determining depreciation rates of 
various assets are: buildings (40); computers and equipment (5); furniture 
and fixtures (10); office machines (10); and leasehold improvements (term of 
related leases). 

   Depreciation expense was $7,572 and $8,499, for the years ended December 
31, 1993 and 1994, respectively, and $7,171 for the period ended October 20, 
1995. 

                              F-35           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 

          NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 
                    YEARS ENDED DECEMBER 31, 1993 AND 1994 
                   AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

 7. INTANGIBLES     

   Intangibles consisted of the following: 

<TABLE>
<CAPTION>
                           DECEMBER 31,   OCTOBER 20, 
                               1994          1995 
                         -------------- ------------- 
<S>                      <C>            <C>
Customer contracts.......    $  8,500      $  8,500 
Goodwill.................      59,141        59,214 
                         -------------- ------------- 
                               67,641        67,714 
Accumulated 
 amortization............     (15,296)      (16,967) 
                         -------------- ------------- 
                             $ 52,345      $ 50,747 
                         ============== ============= 
</TABLE>

   The Company periodically evaluates the fair value of goodwill and other 
intangible assets and recognizes an impairment when it is probable that 
estimated future undiscounted cash flows will be less than the carrying value 
of the asset. No writedowns of goodwill or other intangible assets were made 
in 1993, 1994 or 1995. 

   Amortization expense relating to intangibles was approximately $4,383 and 
$3,884 for the years ended December 31, 1993 and 1994, respectively, and 
$1,652 for the period ended October 20, 1995. 

8. ACCRUED EXPENSES 

   Accrued expenses consisted of the following: 

<TABLE>
<CAPTION>
                            DECEMBER 31,   OCTOBER 20, 
                                1994          1995 
                          -------------- ------------- 
<S>                       <C>            <C>
Compensation and 
 benefits.................    $ 6,642        $ 7,272 
Bonuses...................      5,109          2,790 
Other accrued expenses ...      8,409          8,322 
                          -------------- ------------- 
                              $20,160        $18,384 
                          ============== ============= 
</TABLE>

9. INCOME TAXES 

   The provision (benefit) for income taxes consisted of the following: 

<TABLE>
<CAPTION>
                                                                      PERIOD 
                                                   YEARS ENDED       JANUARY 1 
                                                   DECEMBER 31,         TO 
                                                -----------------   OCTOBER 20, 
                                                 1993       1994       1995
                                                ------     ------   -----------
<S>                                            <C>       <C>         <C>
Continuing operations: 
 Current: 
  Federal.....................................  $ 2,820   $ 7,243     $  390 
  State.......................................      126       727       (110) 
  Foreign.....................................      552     1,026        653 
                                              --------- --------- ------------- 
                                                  3,498     8,996        933 
                                              --------- --------- ------------- 
 Deferred: 
  Federal.....................................   (3,119)   (2,078)       707 
  State.......................................       (7)    1,455        225 
  Foreign.....................................     (240)     (323)      (331) 
                                              --------- --------- ------------- 
                                                 (3,366)     (946)       601 
                                              --------- --------- ------------- 
 Benefit of net operating loss carryforwards: 
  State.......................................       --    (1,455)      (225) 
                                              --------- --------- ------------- 

Provision for income taxes (benefit) .........  $   132   $ 6,595     $1,309 
                                              ========= ========= ============= 
</TABLE>

                              F-36           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 

          NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 
                    YEARS ENDED DECEMBER 31, 1993 AND 1994 
                   AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                (IN THOUSANDS)

9. INCOME TAXES  (CONTINUED)

    The tax effects of temporary differences that gave rise to significant  
portions of the deferred tax asset were as follows: 

<TABLE>
<CAPTION>
                                          DECEMBER 31,   OCTOBER 20, 
                                              1994          1995 
                                        -------------- ------------- 
<S>                                     <C>            <C>
Deferred tax assets (liabilities): 
  Current: 
    Accounts receivable  ...............    $ 1,934            -- 
    Inventory  .........................      5,186            -- 
    Accrued expenses ...................       (489)           -- 
    Other ..............................        279            -- 
    Deferred state taxes ...............      1,395            -- 
                                        -------------- 
     Gross deferred tax asset--current .      8,305            -- 
 Less valuation allowance...............     (1,395)           -- 
                                        -------------- 
     Net deferred tax assets--current ..      6,910            -- 
                                        -------------- 
 Non-current: 
     Property and equipment  ...........      2,646         1,062 
    Repairable parts ...................      2,211            -- 
     Employee benefits .................      8,100            -- 
     Deferred state taxes ..............      1,777            -- 
     Other .............................       (143)           -- 
     State net operating loss 
       carryforwards ...................      5,163            -- 
                                        -------------- ------------- 
      Gross deferred tax 
       asset--noncurrent ...............     19,754         1,062 
 Less valuation allowance...............     (6,940)           -- 
                                        -------------- ------------- 
      Net deferred tax asset--noncurrent     12,814         1,062 
                                        -------------- ------------- 
 Net deferred tax asset.................    $19,724        $1,062 
                                        ============== ============= 
</TABLE>

   The net deferred tax asset as of December 31, 1994 in essence represents 
an intercompany receivable from BAC, resulting from the future benefit of the 
inclusion of the Company's temporary differences in the consolidated U.S. 
federal tax return of BAC. 

   The October 20, 1995 deferred tax asset related to foreign operations. 

   A reconciliation between the provision (benefit) for income taxes, 
computed by applying the statutory income tax rate to income before income 
taxes, and the actual provision for income taxes follows: 

<TABLE>
<CAPTION>
                                                               1993     1994    1995 
                                                            --------- ------- ------- 
<S>                                                         <C>       <C>     <C>
Federal income tax provision (benefit) at statutory tax 
 rate.......................................................   (35.0)%  35.0%   35.0% 
State income taxes, net of federal income tax benefit  .....     5.4     3.2    (3.7) 
Foreign income tax rate differential .......................     5.1     1.2     6.6 
Nondeductible expenses .....................................     6.8     1.8     9.7 
Amortization of goodwill....................................    33.8     4.1    21.7 
Other ......................................................    (6.9)     --    (0.6) 
                                                            --------- ------- ------- 
Actual income tax provision effective tax rate .............     9.2%   45.3%   68.7% 
                                                            ========= ======= ======= 
</TABLE>

                              F-37           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 

          NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 
                    YEARS ENDED DECEMBER 31, 1993 AND 1994 
                   AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                (IN THOUSANDS)

 10. LEASE COMMITMENTS 
                                
   The Company leases certain computer equipment under noncancellable capital 
leases. The Company conducts its operations primarily from leased warehouses 
and office facilities and uses certain computer, data processing and other 
equipment under operating lease agreements expiring at various dates during 
the next six years. 

   Future minimum payments under noncancellable capital leases and operating 
leases as of October 20, 1995 are as follows: 

<TABLE>
<CAPTION>
                                          CAPITAL   OPERATING 
                                          LEASES     LEASES 
                                         --------- ----------- 
<S>                                     <C>       <C>
October 21, 1995 to December 31, 1995 ..  $  364     $ 3,639 
1996....................................   1,669      15,308 
1997....................................   1,261      13,456 
1998....................................     400      10,885 
1999....................................      58       8,343 
2000....................................      55       4,588 
Thereafter..............................      --          11 
                                        --------- ----------- 
Total minimum lease payments............   3,807     $56,230 
Less amount representing interest ......     402 
                                        --------- 
Present value of minimum lease 
 payments...............................   3,405 
Less current obligations................   1,525 
                                        --------- 
Noncurrent obligations..................  $1,880 
                                        ========= 
</TABLE>

   Rental expense for operating leases was $12,609 and $14,145 for the years 
ended December 31, 1993 and 1994 and $12,749 for the period ended October 20, 
1995. 

11. BENEFIT PLANS 

   Substantially all of the Company's employees were covered under a 
noncontributory pension benefit plan sponsored by BAC, which plan was 
terminated on October 20, 1995 (see Note 3). The pension benefit formula used 
in the determination of pension cost is based on the greater of a flat dollar 
amount per year of service or a stated percentage of adjusted career average 
income. BAC's objective in funding the plan is to accumulate funds at a 
relatively stable rate over participants' working lives so that benefits are 
fully funded at retirement. Plan assets consist principally of investments in 
corporate equity securities, U.S. Government and corporate debt securities 
and real estate. 

   SFAS No. 87 requires a comparison of the actuarial present value of 
projected benefit obligations with the fair value of plan assets, the 
disclosure of the components of net periodic pension costs and a 
reconciliation of the funded status of the plan with amounts recorded on the 
balance sheet. Such disclosures are not presented for the Company because the 
structure of the plan does not allow for determination of this information on 
an individual company basis. 

                              F-38           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 

          NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 
                    YEARS ENDED DECEMBER 31, 1993 AND 1994 
                   AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                (IN THOUSANDS)

11. BENEFIT PLANS  (CONTINUED)

    The Company recognized pension expense of $3,243 and $4,202 for the years  
ended December 31, 1993 and 1994 and $4,846 for the period ended October 20, 
1995. 

   The assumptions used in the actuarial computations by BAC for 
determination of the above pension expense were as follows: 

<TABLE>
<CAPTION>
                                                   1993    1994    1995 
                                                 ------- ------- ------- 
<S>                                              <C>     <C>     <C>
Discount rate ...................................  7.25%   8.25%   7.25% 
Expected long-term rate of return on plan 
 assets..........................................  8.25    8.25    8.25 
Future compensation growth rate .................  5.25    5.25    4.75 
</TABLE>

   Substantially all of the Company's employees participate in a savings plan 
provided by BAC which provides opportunities for eligible employees to save 
for retirement on a tax deferred basis. The Company recognized contribution 
expense of $1,482 and $1,531 for the years ended December 31, 1993 and 1994 
and $1,602 for the period ended October 20, 1995. 

   Under the Agreement, Operating Co. assumed no liabilities of the Company 
relating to employee benefit programs. 

12. OTHER LIABILITIES 

   Other liabilities consisted of the following: 

<TABLE>
<CAPTION>
                                            DECEMBER 31,   OCTOBER 20, 
                                                1994          1995 
                                          -------------- ------------- 
<S>                                       <C>            <C>
Other postemployment benefit liabilities      $19,120        $   -- 
Accrued pension cost .....................      3,220            -- 
Other noncurrent liabilities .............      1,037         1,293 
                                          -------------- ------------- 
                                              $23,377        $1,293 
                                          ============== ============= 
</TABLE>

   Effective October 20, 1995, employee related liabilities (including other 
postemployment benefit liabilities and accrued pension costs) were 
contributed to capital by BAC. (see Note 4). 

13. COMMITMENTS AND CONTINGENT LIABILITIES 

   The Company is a defendant in a number of lawsuits in the ordinary course 
of business, including actions alleging wrongful termination of employment 
and breach of contract. In several of the alleged wrongful termination cases, 
the plaintiffs are seeking punitive damages. The Company believes it has 
meritorious defenses to all of the claims and is vigorously defending the 
lawsuits. Although the ultimate outcome of these lawsuits cannot be predicted 
with certainty, the Company's management, after consultation with legal 
counsel, does not expect that such lawsuits will have a material adverse 
effect on the Company's financial condition, results of operation or 
liquidity. 

                              F-39           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 

          NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 
                    YEARS ENDED DECEMBER 31, 1993 AND 1994 
                   AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)


14. RELATED PARTY TRANSACTIONS 

   The Company engages in various activities with Bell Atlantic affiliated 
companies. Amounts due from the affiliated companies consisted of the 
following: 

<TABLE>
<CAPTION>
                                        DECEMBER 31,   OCTOBER 20, 
                                            1994          1995 
                                      -------------- ------------- 
<S>                                   <C>            <C>
Bell Atlantic Network Services, Inc.       $  797        $  806 
Bell Atlantic Network Integration  ...        252           281 
New Jersey Bell ......................         65            70 
Bell of Pennsylvania .................         35            62 
C&P Telephone Company--Maryland  .....         96            35 
Other ................................        410           108 
                                      -------------- ------------- 
  Total due from affiliates ..........     $1,655        $1,362 
                                      ============== ============= 
</TABLE>

   Amounts due to the affiliated companies consisted of the following: 

<TABLE>
<CAPTION>
                                                DECEMBER 31,   OCTOBER 20, 
                                                    1994          1995 
                                              -------------- ------------- 
<S>                                           <C>            <C>
Bell Atlantic Enterprises International ......    $ 3,856        $  309 
Bell Atlantic Professional Services...........        110           297 
Bell Atlantic Customer Services 
 International................................        239 
Other.........................................        340           159 
                                              -------------- ------------- 
  Total accounts payable affiliates...........      4,545           765 
                                              -------------- ------------- 
Notes payable--FSI............................     39,579 
Notes payable--BAP............................        773           862 
                                              -------------- ------------- 
  Total notes payable affiliates..............     40,352           862 
                                              -------------- ------------- 
  Total due to affiliates.....................    $44,897        $1,627 
                                              ============== ============= 
</TABLE>

   The Company engages in various activities with affiliated companies. The 
amount due to Bell Atlantic Financial Services, Inc. ("FSI") at December 31, 
1994 is represented by a promissory note for the aggregate unpaid principal 
balance plus interest on demand. The interest rates charged are based on the 
weighted average cost of FSI's outstanding borrowings during the month. The 
weighted average interest rate for 1994 and 1995 was approximately 5.8%. 

   The amount due to Bell Atlantic Properties ("BAP") is also represented by 
a promissory note for the aggregate unpaid principal balance plus interest. 
Interest is payable monthly on the unpaid principal at the rate of 9.88% per 
annum. 

   Effective October 20, 1995, notes payable excluding interest of $29,248 
due to FSI, and $4,650 of accounts payable due to affiliates were contributed 
to capital by BAC. See Note 4. 

                              F-40           
<PAGE>
               DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC 
               BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 

          NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 
                    YEARS ENDED DECEMBER 31, 1993 AND 1994 
                   AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                (IN THOUSANDS)

14. RELATED PARTY TRANSACTIONS  (CONTINUED)

    Transactions with affiliated companies had the following impact on the  
results of operations: 

<TABLE>
<CAPTION>
                                                                        PERIOD 
                                                                     JANUARY 1 TO 
                                                    YEARS ENDED      OCTOBER 20, 
                                                 DECEMBER 31, 1993       1995 
                                               ------------------- -------------- 
                                                  1993      1994         1995 
                                               --------- --------- -------------- 
<S>                                            <C>       <C>       <C>
Revenues.......................................  $17,347   $13,971     $10,270 
                                               --------- --------- -------------- 
Total operating and other expenses: 
  Rent expense ................................  $ 5,329   $ 3,176     $ 2,626 
  Other service and general and administrative 
   expenses....................................   11,957    14,191       8,153 
  Interest expense.............................    3,035     1,823       1,512 
                                               --------- --------- -------------- 
                                                 $20,321   $19,190     $12,291 
                                               ========= ========= ============== 
</TABLE>

                              F-41           
<PAGE>
   NO DEALER, SALESPERSON OR OTHER PERSON HAS BEEN AUTHORIZED TO GIVE ANY 
INFORMATION OR TO MAKE ANY REPRESENTATIONS OTHER THAN THOSE CONTAINED IN THIS 
PROSPECTUS, AND, IF GIVEN OR MADE, SUCH INFORMATION OR REPRESENTATIONS MUST 
NOT BE RELIED UPON AS HAVING BEEN AUTHORIZED BY THE COMPANY OR THE 
UNDERWRITER. THIS PROSPECTUS DOES NOT CONSTITUTE AN OFFER TO SELL OR A 
SOLICITATION OF AN OFFER TO BUY ANY OF THE SHARES BY ANYONE IN ANY 
JURISDICTION IN WHICH SUCH OFFER OR SOLICITATION IS NOT AUTHORIZED, OR IN 
WHICH THE PERSON MAKING THE OFFER OR SOLICITATION IS NOT QUALIFIED TO DO SO, 
OR TO ANY PERSON TO WHOM IT IS UNLAWFUL TO MAKE SUCH OFFER OR SOLICITATION. 
NEITHER THE DELIVERY OF THIS PROSPECTUS NOR ANY SALE MADE HEREUNDER SHALL, 
UNDER ANY CIRCUMSTANCES, CREATE ANY IMPLICATION THAT THE INFORMATION 
CONTAINED HEREIN IS CORRECT AS OF ANY TIME SUBSEQUENT TO ITS DATE. 

                              TABLE OF CONTENTS 

<TABLE>
<CAPTION>
                                           PAGE 
                                         ------ 
<S>                                      <C>
Available Information....................      2 
Prospectus Summary.......................      3 
Risk Factors.............................     17 
The Merger and Merger Financing..........     26 
Use of Proceeds..........................     29 
Capitalization...........................     30 
Unaudited Condensed Consolidated Pro 
 Forma Financial Data....................     31 
Selected Consolidated Financial Data ....     40 
Management's Discussion and Analysis of 
 Financial Condition and Results of 
 Operations..............................     43 
Business.................................     53 
Management...............................     63 
Executive Compensation...................     65 
Security Ownership of Certain Beneficial 
 Owners and Management of Holdings ......     68 
Certain Relationships and Related 
 Transactions............................     71 
Description of New Credit Facility ......     72 
Description of the Senior Subordinated 
 Notes...................................     74 
Underwriting.............................    105 
Legal Matters............................    106 
Experts..................................    106 
Index to Consolidated Financial 
 Statements..............................    F-1 
</TABLE>

   Until      , 1997 (90 days after the date of this Prospectus), all dealers 
effecting transactions in the registered securities, whether or not 
participating in this distribution, may be required to deliver a prospectus. 
This is in addition to the obligation of dealers to deliver a prospectus when 
acting as underwriters and with respect to their unsold allotments or 
subscriptions. 

                                 $150,000,000 

     
                        [DECISIONONE CORPORATION LOGO]


                            DECISIONONE CORPORATION

                            

                             % SENIOR SUBORDINATED 
                                NOTES DUE 2007 
                                   ---------
                                  PROSPECTUS 
                                   ---------
                         DONALDSON, LUFKIN & JENRETTE 
                            SECURITIES CORPORATION 
                                     , 1997 

                                           
<PAGE>

   INFORMATION CONTAINED HEREIN IS SUBJECT TO COMPLETION OR AMENDMENT. A 
REGISTRATION STATEMENT RELATING TO THESE SECURITIES HAS BEEN FILED WITH THE 
SECURITIES AND EXCHANGE COMMISSION. THESE SECURITIES MAY NOT BE SOLD NOR MAY 
OFFERS TO BUY BE ACCEPTED PRIOR TO THE TIME THE REGISTRATION STATEMENT 
BECOMES EFFECTIVE. THIS PROSPECTUS SHALL NOT CONSTITUTE AN OFFER TO SELL OR 
THE SOLICITATION OF AN OFFER TO BUY NOR SHALL THERE BE ANY SALE OF THESE 
SECURITIES IN ANY STATE IN WHICH SUCH OFFER, SOLICITATION OR SALE WOULD BE 
UNLAWFUL PRIOR TO REGISTRATION OR QUALIFICATION UNDER THE SECURITIES LAWS OF 
ANY SUCH STATE. 

   
                  SUBJECT TO COMPLETION, DATED JULY 30, 1997 
    

PROSPECTUS 
    , 1997 
                                  $150,000,000

     
                        [DECISIONONE CORPORATION LOGO]
 

                           DECISIONONE CORPORATION 
                      % SENIOR SUBORDINATED NOTES DUE 2007 

   The   % Senior Subordinated Notes due 2007 (the "Senior Subordinated 
Notes") offered hereby (the "Offering") by DecisionOne Corporation, a 
Delaware corporation (the "Issuer") were originally issued by the Issuer as 
part of the Merger Financing (as defined herein) in connection with the 
Merger (as defined herein) of the Issuer's parent, DecisionOne Holdings Corp. 
("Holdings") with Quaker Holding Co. ("Quaker"). See "The Merger and Merger 
Financing." Quaker was organized by DLJ Merchant Banking Partners II, L.P. 
("DLJMB") and affiliated funds and entities for the purpose of effecting the 
Merger and Merger Financing. 

   The Senior Subordinated Notes will mature on        , 2007. Interest on 
the Senior Subordinated Notes will be payable semi-annually on        and 
       of each year, commencing on        , 1997. The Senior Subordinated 
Notes will be redeemable at the option of the Issuer, in whole or in part, at 
any time on or after        , 2002, in cash at the redemption prices set forth 
herein, plus accrued and unpaid interest, if any, thereon to the redemption 
date. In addition, at any time prior to        , 2000, the Issuer may, at its 
option, on any one or more occasions, redeem up to 35% of the aggregate 
principal amount of the Senior Subordinated Notes originally issued at a 
redemption price equal to      % of the aggregate principal amount thereof, 
plus accrued and unpaid interest, if any, thereon to the redemption date, 
with the net cash proceeds of one or more Equity Offerings (as defined 
herein) by (i) the Issuer or (ii) Holdings to the extent the net cash 
proceeds thereof are contributed to the Issuer, as a capital contribution to 
the common equity of such Holder's Issuer; provided that at least 65% of the 
original aggregate principal amount of the Senior Subordinated Notes will 
remain outstanding immediately following each such redemption. Upon the 
occurrence of a Change of Control (as defined herein), each Holder of Senior 
Subordinated Notes will have the right to require the Issuer to repurchase 
such Holder's Senior Subordinated Notes at a price in cash equal to 101% of 
the aggregate principal amount thereof, plus accrued and unpaid interest, if 
any, thereon to the date of repurchase. See "Description of the Senior 
Subordinated Notes." 

   The Senior Subordinated Notes will be general unsecured obligations of the 
Issuer and will be subordinated in right of payment to all existing and 
future Senior Debt (as defined herein) of the Issuer, including indebtedness 
pursuant to the New Credit Facility (as defined herein). The Senior 
Subordinated Notes will rank pari passu with any future senior subordinated 
indebtedness of the Issuer and will rank senior to all Subordinated 
Indebtedness (as defined herein) of the Issuer. The Senior Subordinated Notes 
will be effectively subordinated to all liabilities of the Company's 
subsidiaries that do not guarantee the Senior Subordinated Notes as set forth 
herein. See "Description of Senior Subordinated Notes--Certain 
Covenants--Subsidiary Guarantees." On the date of the Senior Subordinated 
Note Indenture (as defined herein), none of the Company's subsidiaries will 
guarantee the Senior Subordinated Notes. On a pro forma basis after giving 
effect to the Merger, including the Merger Financing and the application of 
the proceeds thereof, as of March 31, 1997, the Issuer would have had 
outstanding approximately $503.0 million of Senior Debt and the Issuer's 
subsidiaries would have had approximately $10.9 million of outstanding 
liabilities (as defined herein), including trade payables. 

   SEE "RISK FACTORS" BEGINNING ON PAGE 17 FOR A DISCUSSION OF CERTAIN 
FACTORS THAT SHOULD BE CONSIDERED IN EVALUATING AN INVESTMENT IN THE SENIOR 
SUBORDINATED NOTES. 

THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES AND 
EXCHANGE COMMISSION NOR STATE SECURITIES COMMISSION NOR HAS THE SECURITIES 
AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION PASSED UPON THE 
ACCURACY OR ADEQUACY OF THIS PROSPECTUS. ANY REPRESENTATION TO THE CONTRARY 
                            IS A CRIMINAL OFFENSE. 

<PAGE>

   This Prospectus has been prepared for use by Donaldson, Lufkin & Jenrette 
Securities Corporation ("DLJSC") in connection with offers and sales of the 
Senior Subordinated Notes which may be made by it from time to time in 
market-making transactions at negotiated prices relating to prevailing market 
prices at the time of sale. There is currently no public market for the 
Senior Subordinated Notes. The Company has been advised by DLJSC that it 
intends to make a market for the Senior Subordinated Notes, however, DLJSC is 
not obligated to do so. Any market-making may be discontinued at any time, 
and there is no assurance that an active public market for the Senior 
Subordinated Notes will develop or, that if such market develops, that it 
will continue. DLJSC may act as principal agent in any such transaction. See 
"Plan of Distribution." 
 
                        DONALDSON, LUFKIN & JENRETTE 
                            SECURITIES CORPORATION 

                                           
<PAGE>
                                                                [ALTERNATE]

TRADING MARKET FOR THE NOTES 

   The Senior Subordinated Notes are not listed for trading on any securities 
exchange or on any automated dealer quotation system. The Company has been 
advised by DLJSC that it intends to make a market in the Senior Subordinated 
Notes; however, DLJSC is not obligated to do so. Any market-making may be 
discontinued at any time, and there is no assurance that an active public 
market for the Senior Subordinated Notes will develop or, that if such market 
develops, that it will continue. Further, the liquidity of, and trading 
market for the Senior Subordinated Notes may be adversely affected by 
declines and volatility in the market for high yield securities generally. 
The liquidity of and trading market for the Senior Subordinated Notes may be 
adversely affected by any changes in the Company's financial performance or 
prospects. 

                                     ALT-2
<PAGE>
                                                                [ALTERNATE]

                                USE OF PROCEEDS 

   The net proceeds to the Company from the Offering (after deducting 
underwriting discounts and commissions and other expenses of the Offering) 
were approximately $    million. Such net proceeds were used, together with 
the initial borrowings under the New Credit Facility, the DLJMB Equity 
Investment and the issuance of Debentures to finance the conversion into cash 
of approximately 94.7% of the shares of Holdings Common Stock then 
outstanding, to refinance the outstanding indebtedness of the Company under 
the existing bank credit facility (approximately $239.9 million outstanding 
at an interest rate of 6.44% as of March 31, 1997 and which matures April 26, 
2001), fund payments of the Option Cash Proceeds and the Warrant Cash 
Proceeds, and finance the expenses and fees incurred in connection with the 
Merger. See "The Merger and Merger Financing." Approximately $299 million of 
the proceeds to the Issuer from the initial borrowings under the New Credit 
Facility and the Senior Subordinated Notes were dividended or loaned to 
Holdings to fund a portion of the Cash Merger Consideration and fees and 
expenses of Holdings in connection therewith. 

   The following table sets forth the estimated cash sources and uses of 
funds as if the Merger and Merger Financing, including the application of the 
net proceeds therefrom, occurred and were completed at the Effective Time. 

<TABLE>
<CAPTION>
                                                    (IN MILLIONS) 
<S>                                                <C>
TOTAL SOURCES: 
New Credit Facility: 
 Revolving credit facility.........................    $  8.3 
 Term loans........................................     470.0 
Senior Subordinated Notes..........................     150.0 
Senior Discount Debentures and Warrants............      85.0 
Common stock and warrants purchased by DLJMB 
 Funds.............................................     225.0 
                                                   ------------- 
  Total cash sources...............................    $938.3 
                                                   ============= 
TOTAL USES: 
Cash Merger Consideration .........................    $605.9 
Option Cash Proceeds and Warrant Cash Proceeds  ...      58.4 
Repayment of existing revolving credit facility  ..     221.2 
Estimated transaction fees and expenses............      52.8 
                                                   ------------- 
  Total cash uses..................................    $938.3 
                                                   ============= 
</TABLE>

                              ALT-3           
<PAGE>
                                                                [ALTERNATE]

                             PLAN OF DISTRIBUTION 

   This Prospectus has been prepared for use by DLJSC in connection with 
offers and sales of the Senior Subordinated Notes in market-making 
transactions at negotiated prices related to prevailing market prices at the 
time of the sale. DLJSC may act as principal or agent in such transactions. 
The Company has been advised by DLJSC that it intends to make a market in the 
Senior Subordinated Notes; however, DLJSC is not obligated to do so. Any 
market-making may be discontinued at any time, and there is no assurance that 
an active public market for the Senior Subordinated Notes will develop or, 
that if such market develops, that it will continue. 

   DLJSC served as the underwriter in the Offering and received total 
underwriting discounts and commissions of $     in connection therewith. 

   DLJ Capital Funding, Inc., an affiliate of DLJSC, received customary fees 
and reimbursement of expenses in connection with the arrangement and 
syndication of the New Credit Facility and as a lender thereunder. DLJSC 
received customary fees in connection with the underwriting of the Senior 
Subordinated Notes and the Units. In addition, DLJSC received a merger 
advisory fee of $5.0 million in cash from Quaker upon consummation of the 
Merger. It is also expected that DLJSC will receive an annual fee from 
Holdings for financial advisory services. See "Certain Relationships and 
Related Transactions." 

   DLJMB and certain related entities, all of which are affiliates of DLJSC, 
will own a significant amount of Holding Common Stock following the Merger. 
In addition, Holdings, the DLJMB Funds and the members of management who 
owned shares of Holdings Common Stock following the Merger (the "Management 
Shareholders") are party to the Investors' Agreement. The Investors' 
Agreement restricts transfer of the shares of Holdings Common Stock by the 
Management Shareholders, permits the Management Shareholders to participate 
in certain sales of shares of Holdings Common Stock by the DLJMB Funds, 
requires the Management Shareholders to sell shares of Holdings Common Stock 
in certain circumstances should the DLJMB Funds choose to sell any such 
shares owned by the DLJMB Funds and provides for certain registration rights. 
The Investors' Agreement also provides that the DLJMB Funds have the right to 
appoint a majority of the members of the Board of Directors of Holdings. 

                              ALT-4           
<PAGE>
                                                                [ALTERNATE]

                                 LEGAL MATTERS 

   The validity of the Senior Subordinated Notes offered hereby was passed 
upon for the Company by Davis Polk & Wardwell. 

                              ALT-5           
<PAGE>
                                                                [ALTERNATE]

   NO DEALER, SALESPERSON OR ANY OTHER PERSON HAS BEEN AUTHORIZED TO GIVE 
INFORMATION OR TO MAKE ANY REPRESENTATIONS OTHER THAN THOSE CONTAINED IN THIS 
PROSPECTUS IN CONNECTION WITH THE OFFERING MADE HEREBY, AND IF GIVEN OR MADE, 
SUCH INFORMATION OR REPRESENTATIONS MUST NOT BE RELIED UPON AS HAVING BEEN 
AUTHORIZED BY THE COMPANY, DLJSC OR ANY OTHER PERSON. THIS PROSPECTUS DOES 
NOT CONSTITUTE AN OFFER TO SELL OR A SOLICITATION OF AN OFFER TO BUY SENIOR 
SUBORDINATED NOTES BY ANYONE IN ANY JURISDICTION IN WHICH SUCH OFFER OR 
SOLICITATION IS NOT AUTHORIZED, OR IN WHICH THE PERSON MAKING THE OFFER OR 
SOLICITATION IS NOT QUALIFIED TO DO SO, OR TO ANY PERSON TO WHOM IT IS 
UNLAWFUL TO MAKE SUCH OFFER OR SOLICITATION. NEITHER THE DELIVERY OF THIS 
PROSPECTUS NOR ANY SALE MADE HEREUNDER SHALL CREATE ANY IMPLICATION THAT THE 
INFORMATION CONTAINED HEREIN IS CORRECT AS OF ANY TIME SUBSEQUENT TO THE DATE 
HEREOF. 

                              TABLE OF CONTENTS 

<TABLE>
<CAPTION>
                                           PAGE 
                                         ------ 
<S>                                      <C>
Available Information....................    2 
Prospectus Summary.......................    3 
Risk Factors.............................   17 
The Merger and Merger Financing..........   26 
Use of Proceeds..........................   29 
Capitalization...........................   30 
Unaudited Condensed Consolidated Pro 
 Forma Financial Data....................   31 
Selected Consolidated Financial Data ....   40 
Management's Discussion and Analysis of 
 Financial Condition and Results of 
 Operations..............................   43 
Business.................................   53 
Management...............................   63 
Executive Compensation...................   65 
Security Ownership of Certain Beneficial 
 Owners and Management of Holdings ......   68 
Certain Relationships and Related 
 Transactions............................   71 
Description of New Credit Facility ......   72 
Description of the Senior Subordinated 
 Notes...................................   74 
Plan of Distribution.....................  105 
Legal Matters............................  106 
Experts..................................  106 
Index to Consolidated Financial 
 Statements .............................  F-1 
</TABLE>

                                 $150,000,000 

                        [DECISIONONE CORPORATION LOGO]


                           DECISIONONE CORPORATION 

                             % SENIOR SUBORDINATED 
                                NOTES DUE 2007 
                                   ---------
                                  PROSPECTUS 
                                   ---------
                         DONALDSON, LUFKIN & JENRETTE 
                            SECURITIES CORPORATION 
                                     , 1997 

                                      
<PAGE>
                                   PART II 

                    INFORMATION NOT REQUIRED IN PROSPECTUS 

ITEM 13. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION 

   Expenses in connection with the issuance and distribution of the 
securities being registered hereby, other than underwriting discounts, are 
estimated (except for the Securities and Exchange Commission ("SEC") 
registration and National Association of Securities Dealers ("NASD") filing 
fees, which are the actual amounts) as follows: 

   
<TABLE>
<CAPTION>
<S>                                  <C>
SEC registration fee ................   $45,454.55 
NASD filing fee .....................    15,500.00
Blue Sky fees and expenses ..........    25,000.00
Accounting fees and expenses  .......   150,000.00
Legal fees and expenses .............   150,000.00
Printing and engraving expenses  ....   200,000.00
Trustee fees and expenses ...........    10,000.00
Miscellaneous .......................   104,045.45
                                     -------------- 
  Total..............................  $700,000.00
                                     ============== 

</TABLE>
    

ITEM 14. INDEMNIFICATION OF DIRECTORS AND OFFICERS 

   Reference is made to Section 102(b)(7) of the Delaware General Corporation 
Law (the "DGCL"), which enables a corporation in its original certificate of 
incorporation or an amendment thereto to eliminate or limit the personal 
liability of a director for violations of the director's fiduciary duty, 
except (i) for any breach of the director's duty of loyalty to the 
corporation or its stockholders, (ii) for acts or omissions not in good faith 
or which involve intentional misconduct or a knowing violation of law, (iii) 
pursuant to Section 174 of the DGCL (providing for liability of directors for 
the unlawful payment of dividends or unlawful stock purchases or redemptions) 
or (iv) for any transaction from which a director derived an improper 
personal benefit. Section 145 of the DGCL empowers the Company to indemnify, 
subject to the standards set forth therein, any person in connection with any 
action, suit or proceeding brought before or threatened by reason of the fact 
that the person was a director, officer, employee or agent of such company, 
or is or was serving as such with respect to another entity at the request of 
such company. The DGCL also provides that the Company may purchase insurance 
of behalf of any such director, officer, employee or agent. 

   The Company's Amended and Restated Certificate of Incorporation makes 
mandatory indemnification expressly authorized under the DGCL for directors 
of the Company. With respect to officers of the Company, the Company's 
Amended and Restated Certificate of Incorporation provides indemnification to 
such extent and to such effect as the Board of Directors shall determine to 
be appropriate and authorized by Delaware law. 

   The Company's Amended and Restated Certificate of Incorporation and 
By-laws are being amended to provide as set forth above, and will be filed by 
amendment. 

ITEM 16. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

(a) EXHIBITS. 

   
<TABLE>
<CAPTION>
 EXHIBIT NO.                                         DESCRIPTION 
 -----------                                        -------------                                         
<S>        <C> 
     1.1*   Form of Underwriting Agreement between Donaldson, Lufkin & Jenrette Securities Corporation, 
            Inc., and the Company with respect to the   % Senior Subordinated Notes due 2007. 
     3.1*   Amended and Restated Certificate of Incorporation of the Company, as amended. 
     3.2*   Amended and Restated Bylaws of the Company. 
     4.1*   Specimen of the Company's   % Senior Subordinated Notes due 2007 (included in Exhibit 4.2). 

                                      II-1

<PAGE>

EXHIBIT NO.                                          DESCRIPTION 
- -----------                                         -------------                                           
     4.2 *  Form of Senior Subordinated Note Indenture. 
     4.3 *  Form of Credit Agreement dated as of     , 1997 by and among the Company and DLJ Capital 
            Funding, Inc. 
     4.4 *  Form of Qualified Independent Underwriter Agreement. 
     5.1 *  Form of Opinion of Davis Polk & Wardwell. 
    10.1    Stock Option and Restricted Stock Purchase Plan, as amended and restated. (3) 
    10.2    Form of Incentive Stock Option Agreement. (1) 
    10.3    Incentive Stock Option Agreement, dated June 1, 1993, with Kenneth Draeger. (1) 
    10.4    Incentive Stock Option Agreement, dated August 1, 1993, with Kenneth Draeger. (1) 
    10.5    Incentive Stock Option Agreement, dated February 1, 1994, with Kenneth Draeger. (1) 
    10.6    Employment Agreement with Kenneth Draeger. (1) 
    10.7    Employment Letter with Stephen J. Felice. (1) 
    10.8    Lease for Frazer, Pennsylvania executive offices (East). (1) 
    10.9    Lease for Frazer, Pennsylvania executive offices (West). (1) 
    10.10   Lease for Malvern, Pennsylvania depot and call center. (1) 
    10.11   Lease for Bloomington, Minnesota call center. (2) 
    10.12   Lease for Hayward, California depot. (2) 
    10.13   Lease for Northborough, Massachusetts depot. (2) 
    10.14   Revolving Credit Agreement, dated as of April 26, 1996, among DecisionOne Holdings Corp., 
            DecisionOne Corporation and The First National Bank of Boston et al. (3) 
    10.15   Employment Agreement with Thomas J. Fitzpatrick. (3) 
    10.16   Employment Letter with James J. Greenwell. (1) 
    10.17   Employment Letter with Joseph S. Giordano. (2) 
    10.18   Employment Agreement with Thomas M. Molchan. (4) 
    10.19   Employment Agreement with Dwight T. Wilson. (4) 
    10.20   Employment Letter with R. Peter Zimmermann. (1) 
    10.21*  Form of Tax Sharing Agreement. 
    12.1    Statement Regarding Computation of Ratios. (5) 
    21.1    Subsidiaries of the Registrant. (5) 
    23.1    Consent of Davis Polk & Wardwell (included in Exhibit 5.1). 
    23.2 *  Consent of Deloitte & Touche LLP. 
    23.3 *  Consent of Peter T. Grauer 
    23.4 *  Consent of Kirk B. Wortman 
    24.1    Power of Attorney. (5) 
    25.1 *  Statement of the Eligibility of Trustee on Form T-1 (bound separately). 
</TABLE>
- ------------ 
*       Filed herewith. 
(1)     Filed as an Exhibit to Registration Statement No. 333-1256 on Form 
        S-1 filed with the Securities and Exchange Commission on February 9, 
        1996. 
(2)     Filed as an Exhibit to Pre-Effective Amendment No. 1 to Registration 
        Statement No. 333-1256 on Form S-1 filed with the Securities and 
        Exchange Commission on March 14, 1996. 
(3)     Filed as an Exhibit to the 10-K filed by DecisionOne Holdings Corp. 
        with the Securities and Exchange Commission on September 30, 1996. 
(4)     Filed as an Exhibit to the 10-Q filed by DecisionOne Holdings Corp. 
        with the Securities and Exchange Commission on May 15, 1997. 
(5)     Previously filed as an Exhibit to the Registration Statement No. 
        333-28411 on Form S-1 filed with the Securities and Exchange 
        Commission on June 3, 1997. 
    

(b) FINANCIAL STATEMENT SCHEDULES 

   Financial Statement Schedules of DecisionOne Corporation and subsidiaries 
   as of June 30, 1994, 1995 and 1996, and March 31, 1997 (unaudited) and for 
   the years ended June 30, 1994, 1995 and 1996 and the nine months ended 
   March 31, 1997 (unaudited): 

                                      II-2
<PAGE>
            I. Condensed Financial Information of Registrant 

           II.1 Valuation and Qualifying Accounts 

       Financial Statement Schedule of DecisionOne Corporation (formerly Bell 
       Atlantic Business Systems Services, Inc.) and subsidiary as of 
       December 31, 1993 and 1994 and October 20, 1995 and for the years 
       ended December 31, 1993 and 1994 and the period from January 1, 1995 
       to October 20, 1995: 

           II.2 Valuation and Qualifying Accounts 

ITEM 17. UNDERTAKINGS 

   The undersigned registrant hereby undertakes: 

   (1) To file, during any period in which offers or sales are being made, a 
post-effective amendment to this Registration Statement: 

   (i) To include any prospectus required by Section 10(a)(3) of the 
Securities Act of 1933; 

   (ii) To reflect in the prospectus any facts or events arising after the 
effective date of the Registration Statement (or the most recent 
post-effective amendment thereof) which, individually or in the aggregate, 
represent a fundamental change in the information set forth in the 
registration statement. Notwithstanding the foregoing, any increase or 
decrease in volume of securities offered (if the total dollar value of 
securities offered would not exceed that which was registered) and any 
deviation from the low or high and of the estimated maximum offering range 
may be reflected in the form of prospectus filed with the Commission pursuant 
to Rule 424(b) if, in the aggregate, the changes in volume and price 
represent no more than 20 percent change in the maximum aggregate offering 
price set forth in the "Calculation of Registration Fee" table in the 
effective Registration Statement. 

   (iii) To include any material information with respect to the plan of 
distribution not previously disclosed in the Registration Statement or any 
material change to such information in the Registration Statement; 

   (2) That, for the purpose of determining any liability under the 
Securities Act of 1933, each such post-effective amendment shall be deemed to 
be a new registration statement relating to the securities offered therein, 
and the offering of such securities at that time shall be deemed to be the 
initial bona fide offering thereof. 

   (3) To remove from registration by means of a post-effective amendment any 
of the securities being registered which remain unsold at the termination of 
the Offering. 

   Insofar as indemnification for liabilities arising under the Securities 
Act may be permitted to directors, officers and controlling persons of the 
registrant pursuant to the provisions described in Item 14 above or 
otherwise, the registrant has been advised that in the opinion of the 
Commission such indemnification is against public policy as expressed in the 
Act and is, therefore, unenforceable. In the event that a claim for 
indemnification against such liabilities (other than the payment by the 
registrant of expenses incurred or paid by a director, officer or controlling 
person of the registrant in the successful defense of any action, suit or 
proceeding) is asserted by such director, officer or controlling person in 
connection with the securities being registered, the registrant will, unless 
in the opinion of its counsel the matter has been settled by controlling 
precedent, submit to a court of appropriate jurisdiction the question whether 
such indemnification by it is against public policy as expressed in the Act 
and will be governed by the final adjudication of such issue. 

   The undersigned registrant hereby undertakes that: 

     (1) For purposes of determining any liability under the Securities Act of 
    1933, the information omitted from the form of prospectus filed as part of 
    this registration statement in reliance upon Rule 430A and contained in a 
    form of prospectus filed by the registrant pursuant to Rule 424(b)(1) or 
    (4) or 497(h) under the Securities Act shall be deemed to be part of this 
    registration statement as of the time it was declared effective. 

     (2) For the purpose of determining any liability under the Securities Act 
    of 1933, each post-effective amendment that contains a form of prospectus 
    shall be deemed to be a new registration statement relating to the 
    securities offered therein, and the offering of such securities at that 
    time shall be deemed to be the initial bona fide offering thereof. 

                               II-3           
<PAGE>
                                  SIGNATURES 

   
   Pursuant to the requirements of the Securities Act of 1933, the Registrant 
has duly caused this Amendment No. 3 to the Registration Statement to be 
signed on its behalf by the undersigned, thereunto duly authorized, in 
Frazer, Pennsylvania on the 30th day of July, 1997. 


                                          DecisionOne Corporation 


                                          By: /s/ Kenneth Draeger 
                                              ------------------------------- 
                                              Name: Kenneth Draeger 
                                              Title:  Chairman, Chief 
                                                      Executive Officer 
                                                      and Director 

   PURSUANT TO THE REQUIREMENTS OF THE SECURITIES ACT OF 1933, THIS AMENDMENT 
NO. 3 TO THE REGISTRATION STATEMENT HAS BEEN SIGNED BY THE FOLLOWING PERSONS 
IN THE CAPACITIES AND ON THE DATES INDICATED. 

<TABLE>
<CAPTION>
           SIGNATURE                                 TITLE                             DATE 
           ---------                                 -----                            ------       
<S>                           <C>                                               <C>
      /s/ Kenneth Draeger                                                            
 ----------------------------- Chairman, Chief Executive Officer and Director       July 30, 1997
        Kenneth Draeger          (Principal Executive Officer)                        


   /s/ Thomas J. Fitzpatrick 
 ----------------------------- Vice President and Chief Financial                   July 30, 1997
     Thomas J. Fitzpatrick       Officer (Principal Financial and
                                 Accounting Officer)
    

                               II-4
           
<PAGE>

INDEPENDENT AUDITORS' REPORT 

DecisionOne Corporation: 

We have audited the consolidated financial statements of DecisionOne 
Corporation and subsidiaries as of June 30, 1995 and 1996, and for each of 
the three years in the period ended June 30, 1996, and have issued our report 
thereon dated May 30, 1997, (included elsewhere in this Registration 
Statement). Our audits also included the financial statement schedule listed 
in Item 16 of this Registration Statement. This financial statement schedule 
is the responsibility of the Company's management. Our responsibility is to 
express an opinion based on our audits. In our opinion, the financial 
statement schedule, when considered in relation to the basic consolidated 
financial statements taken as a whole, presents fairly in all material 
respects the information set forth therein. 

DELOITTE & TOUCHE LLP 


Philadelphia, Pennsylvania 
May 30, 1997 

                                      S-1
<PAGE>
                                                                 SCHEDULE II.1 

                   DECISIONONE CORPORATION AND SUBSIDIARIES 
                      VALUATION AND QUALIFYING ACCOUNTS 

                                (IN THOUSANDS) 


</TABLE>
<TABLE>
<CAPTION>
                                                              ADDITIONS 
                                                     ------------------------- 
                                         BALANCE OF    CHARGES TO   CHARGES TO                  BALANCE 
                                        BEGINNING OF   CORP. AND      OTHER                     AT END 
DESCRIPTION                                PERIOD       EXPENSES     ACCOUNTS    DEDUCTIONS    OF PERIOD 
- ------------------------------------- -------------- ------------ ------------ ------------- ----------- 
<S>                                   <C>            <C>          <C>          <C>           <C>
YEAR ENDED JUNE 30, 1994 
Accounts receivable-- 
 Allowance for uncollectible 
 accounts.............................    $ 2,170        $ (162)                  $   (547)     $ 1,461 
Inventory-- 
 Allowance for obsolescence ..........    $ 6,196        $1,580       $  594(b)                 $ 8,370 
YEAR ENDED JUNE 30, 1995 
Accounts receivable-- 
 Allowance for uncollectible accounts     $ 1,481        $1,930       $3,225(a)                 $ 6,616 
Inventory-- 
 Allowance for obsolescence...........    $ 8,370        $1,995       $1,423(b)                 $11,788 
YEAR ENDED JUNE 30, 1996 
Accounts receivable-- 
 Allowance for uncollectible accounts     $ 6,616                     $3,434      $   (470)(a)  $ 9,580 
Inventory-- 
 Allowance for obsolescence ..........    $11,788        $1,171       $1,450(b)   $ (3,615)     $14,794 
NINE MONTH PERIOD ENDED 
 MARCH 31, 1997 (UNAUDITED) 
Accounts receivable-- 
 Allowance for doubtful accounts .....    $ 9,580        $2,726       $1,593(b)     (2,172)(a)  $11,727 
Inventory-- 
 Allowance for obsolescence...........    $14,794        $2,088       $3,046                    $19,928 
</TABLE>

- ------------ 
(a)     Amount represents net recoveries (writeoffs) during the year and 
        allowances recorded as a result of acquisitions during the year. 
(b)     Amount primarily represents allowance recorded as a result of 
        acquisitions during the year. 

                               S-2           
<PAGE>

INDEPENDENT AUDITORS' REPORT 

DecisionOne Corporation: 

We have audited the consolidated financial statements of DecisionOne 
Corporation (formerly Bell Atlantic Business Systems Services, Inc. (the 
"Predecessor")) and subsidiary as of December 31, 1994 and October 20, 1995, 
and for the years ended December 31, 1993 and 1994 and the period from 
January 1, 1995 to October 20, 1995, and have issued our report thereon dated 
December 29, 1995 (included elsewhere in this Registration Statement). Our 
audits also included the financial statement schedule listed in Item 16 of 
this Registration Statement. This financial statement schedule is the 
responsibility of the Company's management. Our responsibility is to express 
an opinion based on our audits. In our opinion, the financial statement 
schedule, when considered in relation to the basic consolidated financial 
statements taken as a whole, presents fairly in all material respects the 
information set forth therein. 

DELOITTE & TOUCHE LLP 

Philadelphia, Pennsylvania 
December 29, 1995 

                               S-3           
<PAGE>
                                SCHEDULE II.2 

                           DECISIONONE CORPORATION 
   (FORMERLY, BELL ATLANTIC BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY 
                      VALUATION AND QUALIFYING ACCOUNTS 

                                (IN THOUSANDS) 

<TABLE>
<CAPTION>
                                                              ADDITIONS 
                                                     ------------------------- 
                                         BALANCE AT    CHARGES TO   CHARGES TO                  BALANCE 
                                        BEGINNING OF   COSTS AND      OTHER                     AT END 
              DESCRIPTION                  PERIOD       EXPENSES     ACCOUNTS    DEDUCTIONS    OF PERIOD 
- ------------------------------------- -------------- ------------ ------------ ------------- ----------- 
<S>                                   <C>            <C>          <C>          <C>           <C>
YEAR ENDED DECEMBER 31, 1993 
Accounts receivable-- 
 Allowance for uncollectible accounts     $ 2,719        $1,213                    $(1,074)(a)  $ 2,858 

Inventory-- 
 Allowance of obsolescence ...........    $21,040        $5,351                    $(4,673)(b)  $21,718 

YEAR ENDED DECEMBER 31, 1994 
Accounts receivable-- 
 Allowance for uncollectible accounts     $ 2,858        $  810                    $  (396)(a)  $ 3,272 

Inventory-- 
 Allowance of obsolescence............    $21,718        $4,802                    $(3,778)(b)  $22,742 

YEAR ENDED OCTOBER 20, 1995 
Accounts receivable-- 
 Allowance for uncollectible 
 accounts.............................    $ 3,272        $  810                    $  (313)(a)  $ 3,769 

Inventory-- 
 Allowance of obsolescence ...........    $22,742        $6,365                    $(5,255)(b)  $23,852 
</TABLE>

- ------------ 
(a)     Amount primarily represents net write offs during the year. 
(b)     Amount primarily represents the writeoff of inventory during the 
        year. 

                               S-4           
<PAGE>
                                EXHIBIT INDEX 

   
<TABLE>
<CAPTION>
                                                                                                SEQUENTIALLY 
                                                                                                  NUMBERED 
 EXHIBIT NO.                                    DESCRIPTION                                         PAGE 
 -----------                                   -------------                                  ---------------- 
<S>         <C>                                                                              <C>
     1.1 *  Form of Underwriting Agreement between Donaldson, Lufkin & Jenrette Securities 
            Corporation, Inc., and the Company with respect to the   % Senior Subordinated 
            Notes due 2007. 
     3.1 *  Amended and Restated Certificate of Incorporation of the Company, as amended. 
     3.2 *  Amended and Restated Bylaws of the Company. 
     4.1 *  Specimen of the Company's   % Senior Subordinated Notes due 2007 (included in 
            Exhibit 4.2). 
     4.2 *  Form of Senior Subordinated Note Indenture. 
     4.3 *  Form of Credit Agreement dated as of     , 1997 by and among the Company and DLJ 
            Capital Funding, Inc. 
     4.4 *  Form of Qualified Independent Underwriter Agreement. 
     5.1 *  Form of Opinion of Davis Polk & Wardwell. 
    10.1    Stock Option and Restricted Stock Purchase Plan, as amended and restated. (3) 
    10.2    Form of Incentive Stock Option Agreement. (1) 
    10.3    Incentive Stock Option Agreement, dated June 1, 1993, with Kenneth Draeger. (1) 
    10.4    Incentive Stock Option Agreement, dated August 1, 1993, with Kenneth Draeger. 
            (1) 
    10.5    Incentive Stock Option Agreement, dated February 1, 1994, with Kenneth Draeger. 
            (1) 
    10.6    Employment Agreement with Kenneth Draeger. (1) 
    10.7    Employment Letter with Stephen J. Felice. (1) 
    10.8    Lease for Frazer, Pennsylvania executive offices (East). (1) 
    10.9    Lease for Frazer, Pennsylvania executive offices (West). (1) 
    10.10   Lease for Malvern, Pennsylvania depot and call center. (1) 
    10.11   Lease for Bloomington, Minnesota call center. (2) 
    10.12   Lease for Hayward, California depot. (2) 
    10.13   Lease for Northborough, Massachusetts depot. (2) 
    10.14   Revolving Credit Agreement, dated as of April 26, 1996, among DecisionOne 
            Holdings Corp., DecisionOne Corporation and The First National Bank of Boston et 
            al. (3) 
    10.15   Employment Agreement with Thomas J. Fitzpatrick. (3) 
    10.16   Employment Letter with James J. Greenwell. (1) 
    10.17   Employment Letter with Joseph S. Giordano. (2) 
    10.18   Employment Agreement with Thomas M. Molchan. (4) 
    10.19   Employment Agreement with Dwight T. Wilson. (4) 
    10.20   Employment Letter with R. Peter Zimmermann. (1) 
    10.21*  Form of Tax Sharing Agreement. 
    12.1    Statement Regarding Computation of Ratios. (5) 
    21.1    Subsidiaries of the Registrant. (5) 
    23.1    Consent of Davis Polk & Wardwell (included in Exhibit 5.1). 
    23.2 *  Consent of Deloitte & Touche LLP. 
    23.3 *  Consent of Peter T. Grauer 
    23.4 *  Consent of Kirk B. Wortman. 
    24.1    Power of Attorney. (5) 
    25.1 *  Statement of the Eligibility of Trustee on Form T-1 (bound separately). 
</TABLE>

- ------------ 
*       Filed herewith. 
(1)     Filed as an Exhibit to Registration Statement No. 333-1256 on Form 
        S-1 filed with the Securities and Exchange Commission on February 9, 
        1996. 
(2)     Filed as an Exhibit to Pre-Effective Amendment No. 1 to Registration 
        Statement No. 333-1256 on Form S-1 filed with the Securities and 
        Exchange Commission on March 14, 1996. 
(3)     Filed as an Exhibit to the 10-K filed by DecisionOne Holdings Corp. 
        with the Securities and Exchange Commission on September 30, 1996. 
(4)     Filed as an Exhibit to the 10-Q filed by DecisionOne Holdings Corp. 
        with the Securities and Exchange Commission on May 15, 1997. 
(5)     Previously filed as an Exhibit to the Registration Statement No. 
        333-28411 on Form S-1 filed with the Securities and Exchange 
        Commission on June 3, 1997. 

    





<PAGE>


                                                              L&W DRAFT 7/29/97




                                  $150,000,000

                            DecisionOne Corporation

                    ____% Senior Subordinated Notes due 2007

                             UNDERWRITING AGREEMENT



                                                                  July 31, 1997


DONALDSON, LUFKIN & JENRETTE
  SECURITIES CORPORATION
277 Park Avenue
New York, New York 10172

Dear Sirs:

                  DecisionOne Corporation, a Delaware corporation (the
"COMPANY"), proposes to issue and sell $150,000,000 principal amount of its
___% Senior Subordinated Notes due 2007 (the "NOTES") to Donaldson, Lufkin &
Jenrette Securities Corporation ("YOU" or the "UNDERWRITER"). The Notes are to
be issued pursuant to the provisions of an Indenture to be dated as of August
7, 1997 (the "INDENTURE") between the Company and State Street Bank and Trust
Company, as Trustee (the "TRUSTEE").

                  The Notes are being issued and sold in connection with the
merger of the Company's parent, DecisionOne Holdings Corp., a Delaware
corporation ("HOLDINGS"), with Quaker Holding Co., a Delaware corporation
("QUAKER"), pursuant to an Agreement and Plan of Merger (the "MERGER
AGREEMENT"), dated as of May 4, 1997. The Merger Agreement provides, among
other things, for the merger of Quaker with and into Holdings (the "MERGER").

                  In order to fund the payment of the cash portion of the
Merger Consideration (as defined in the Prospectus), the Option Cash Proceeds
(as defined in the Prospectus) and the Warrant Cash Proceeds (as defined in the
Prospectus), to refinance $____ million of outstanding indebtedness of the
Company (the "REFINANCING"), and to pay expenses incurred in connection with
the Merger, (i) the Company (A) is issuing the Notes and (B) will enter into a
syndicated senior secured loan facility (the "NEW CREDIT FACILITY") providing
for term loan borrowings in


<PAGE>



the aggregate principal amount of approximately $470 million and revolving loan
borrowings of approximately $105 million, (ii) Quaker will issue units (the
"UNITS"), each consisting of $1,000 principal amount at maturity of ___% Senior
Discount Debentures due 2008 (the "DEBENTURES") and warrants (the "WARRANTS")
to purchase common stock of Quaker for aggregate gross proceeds of $85 million
and (iii) the DLJMB Funds (as defined in the Prospectus) and the Institutional
Investors (as defined in the Prospectus) will purchase 9,782,508 shares of
common stock of Quaker and may acquire up to 1,417,180 DLJMB Warrants (as
defined in the Prospectus) for an aggregate of approximately [$225] million
(the "Equity Investment"). At the effective time of the Merger (the "EFFECTIVE
TIME"), the Company will borrow all term loans available under the New Credit
Facility and [$8.3 million] of revolving loans available thereunder.
Approximately $___ million of the proceeds of such borrowings and the proceeds
from the sale of Notes hereunder will be distributed to Holdings in the form of
a dividend and the remaining $____ million will be loaned to Holdings pursuant
to an intercompany note (the "INTERCOMPANY NOTE"). In addition, at the
Effective Time, each share of common stock of Quaker will become one share of
common stock of Holdings ("Holdings Common Stock"), each warrant to acquire
common stock of Quaker will by its terms become exercisable for an equal number
of shares of Holdings Common Stock and Holdings will assume and succeed to the
obligations of Quaker with respect to the Debentures, the Warrants and the
DLJMB Warrants.

                  SECTION 1. Registration Statement and Prospectus. The Company
has prepared and filed with the Securities and Exchange Commission (the
"COMMISSION") in accordance with the provisions of the Securities Act of 1933,
as amended, and the rules and regulations of the Commission thereunder
(collectively, the "ACT"), a registration statement on Form S-1, including a
prospectus, relating to the Notes. The registration statement, as amended at
the time it became effective, including the information (if any) deemed to be
part of the registration statement at the time of effectiveness pursuant to
Rule 430A under the Act, is hereinafter referred to as the "REGISTRATION
STATEMENT;" and the prospectus in the form first used to confirm sales of the
Notes is hereinafter referred to as the "PROSPECTUS." If the Company has filed
or is required pursuant to the terms hereof to file a registration statement
pursuant to Rule 462(b) under the Act registering additional ___% Senior
Subordinated Notes due 2007 (a "RULE 462(B) REGISTRATION STATEMENT"), then,
unless otherwise specified, any reference herein to the term "Registration
Statement" shall be deemed to include such Rule 462(b) Registration Statement.

                  SECTION 2. Agreements to Sell and Purchase. On the basis of
the representations and warranties contained in this Agreement, and subject to
its terms and conditions, the Company agrees to issue and sell, and the
Underwriter agrees to purchase from the Company all of the Notes at a price
equal to ___% of the principal amount thereof (the "PURCHASE PRICE") plus
accrued interest thereon, if any, from ______, 1997 to the date of payment and
delivery.

                  SECTION 3. Terms of Public Offering. The Company is advised
by you that you propose (1) to make a public offering of the Notes as soon
after the execution and delivery of this Agreement as in your judgment is
advisable and (2) initially to offer the Notes upon the terms set forth in the
Prospectus.

                  SECTION 4. Delivery and Payment. Delivery to the Underwriter
of and payment for the Notes shall be made at 10:00 A.M., New York City time,
on August 7, 1997 (the

                                       

<PAGE>



"CLOSING DATE") at such place as you shall designate. The Closing Date and the
location of delivery of and payment for the Notes may be varied by agreement
between you and the Company.

                  Certificates for the Notes shall be registered in such names
and issued in such denominations as you shall request in writing not later than
two full business days prior to the Closing Date. Such certificates shall be
made available to you for inspection not later than 9:30 A.M., New York City
time, on the business day prior to the Closing Date. Certificates in definitive
form evidencing the Notes will be delivered to you on the Closing Date with any
transfer taxes thereon duly paid by the Company, for your account, against
payment to the Company of the Purchase Price therefor by wire transfer of
Federal or other funds immediately available in New York City.

                  SECTION 5. Agreements of the Company. The Company agrees with
you:

                  (a) To advise you promptly and, if requested by you, to
confirm such advice in writing, (1) of any request by the Commission for
amendments to the Registration Statement or amendments or supplements to the
Prospectus or for additional information, (2) of the issuance by the Commission
of any stop order suspending the effectiveness of the Registration Statement or
of the suspension of qualification of the Notes for offering or sale in any
jurisdiction, or the initiation of any proceeding for such purposes, (3) when
any amendment to the Registration Statement becomes effective, (4) if the
Company is required to file a Rule 462(b) Registration Statement after the
effectiveness of this Agreement, when the Rule 462(b) Registration Statement
has become effective and (5) of the happening of any event during the period
referred to in Section 5(d) below which makes any statement of a material fact
made in the Registration Statement or the Prospectus untrue or which requires
any additions to or changes in the Registration Statement or the Prospectus in
order to make the statements therein not misleading. If at any time the
Commission shall issue any stop order suspending the effectiveness of the
Registration Statement, the Company will use its best efforts to obtain the
withdrawal or lifting of such order at the earliest possible time.

                  (b) To furnish to you three signed copies of the Registration
Statement as first filed with the Commission and of each amendment to it,
including all exhibits, and to furnish to you such number of conformed copies
of the Registration Statement as so filed and of each amendment to it, without
exhibits, as you may reasonably request.

                  (c) To prepare the Prospectus in a form approved by you and
to file the Prospectus in such form with the Commission within the applicable
period specified in Rule 424(b) under the Act; not to file any further
amendment to the Registration Statement and not to make any amendment or
supplement to the Prospectus of which you shall not previously have been
advised or to which you shall reasonably object after being so advised; and to
prepare and file with the Commission, promptly upon your reasonable request,
any amendment to the Registration Statement or amendment or supplement to the
Prospectus which may be necessary or advisable in connection with the
distribution of the Notes by you, and to use its best efforts to cause any such
amendment to the Registration Statement to become promptly effective.

                                       3

<PAGE>




                  (d) Prior to 4:00 P.M., New York City time, on the first
business day after the date of this Agreement and from time to time thereafter
for such period as in the opinion of counsel for the Underwriter a prospectus
is required by law to be delivered in connection with sales by the Underwriter
or a dealer, to furnish in New York City to the Underwriter and any dealer as
many copies of the Prospectus (and of any amendment or supplement to the
Prospectus) as the Underwriter or any such dealer may reasonably request.

                  (e) If during the period specified in Section 5(d), any event
shall occur or condition shall exist as a result of which, in the opinion of
counsel for the Underwriter, it becomes necessary to amend or supplement the
Prospectus in order to make the statements therein, in the light of the
circumstances when the Prospectus is delivered to a purchaser, not misleading,
or if, in the opinion of counsel for the Underwriter, it is necessary to amend
or supplement the Prospectus to comply with applicable law, forthwith to
prepare and file with the Commission an appropriate amendment or supplement to
the Prospectus so that the statements in the Prospectus, as so amended or
supplemented, will not in the light of the circumstances when it is so
delivered, be misleading, or so that the Prospectus will comply with applicable
law, and to furnish to the Underwriter and to any dealer as many copies thereof
as the Underwriter or any such dealer may reasonably request.

                  (f) Prior to any public offering of the Notes, to cooperate
with you and counsel for the Underwriter in connection with the registration or
qualification of the Notes for offer and sale by you and by dealers under the
state securities or Blue Sky laws of such jurisdictions as you may request, to
continue such qualification in effect so long as required for distribution of
the Notes and to file such consents to service of process or other documents as
may be necessary in order to effect such registration or qualification;
provided, however, that the Company shall not be required in connection
therewith to register or qualify as a foreign corporation in any jurisdiction
in which it is not now so qualified or to take any action that would subject it
to general consent to service of process or taxation other than as to matters
and transactions relating to the Prospectus, the Registration Statement, any
preliminary prospectus or the offering or sale of the Notes, in any
jurisdiction in which it is not now so subject.

                  (g) To mail and make generally available to its security
holders as soon as practicable an earnings statement covering the twelve-month
period ending ______________, that shall satisfy the provisions of Section
11(a) of the Act, and to advise you in writing when such statement has been so
made available.

                  (h) So long as the Notes are outstanding and so long as the
Indenture so requires to mail and make generally available as soon as
practicable after the end of each fiscal year to the record holders of the
Notes (1) all documents filed with the Commission by the Company pursuant to
Sections 13, 14 and 15 of the Securities Exchange Act of 1934, as amended (the
"REPORTS"), which requirement to furnish shall be deemed satisfied upon the
filing of such Reports with the Commission and (2) for any period during which
the Company no longer files such Reports with the Commission, to mail and make
generally available to the record holders of the Notes the information that
would otherwise be included in Reports as soon as reasonably available.

                                       4

<PAGE>




                  (i) So long as the Notes are outstanding, to furnish to you
as soon as available copies of all reports furnished to or filed with the
Commission or any national securities exchange on which any class of securities
of the Company is listed and such other publicly available information
concerning the Company and its subsidiaries as you may reasonably request.

                  (j) Whether or not the transactions contemplated in this
Agreement are consummated or this Agreement is terminated, to pay or cause to
be paid all expenses incident to the performance of its obligations under this
Agreement, including: (i) the fees, disbursements and expenses of the Company's
counsel and the Company's accountants in connection with the registration and
delivery of the Notes under the Act and all other fees or expenses in
connection with the preparation, printing, filing and distribution of the
Registration Statement (including financial statements and exhibits), any
preliminary prospectus, the Prospectus and all amendments and supplements to
any of the foregoing prior to or during the period specified in Section 5(d),
including the mailing and delivering of copies thereof to the Underwriter and
dealers in the quantities specified herein, (ii) all costs and expenses related
to the transfer and delivery of the Notes to the Underwriter, including any
transfer or other taxes payable thereon, (iii) all costs of printing or
producing this Agreement and any other agreements or documents in connection
with the offering, purchase, sale or delivery of the Notes, (iv) all expenses
in connection with the registration or qualification of the Notes for offer and
sale under the securities or Blue Sky laws of the several states and all costs
of printing or producing any Preliminary and Supplemental Blue Sky Memoranda in
connection therewith (including the filing fees and fees and disbursements of
counsel for the Underwriter in connection with such registration or
qualification and memoranda relating thereto), (v) the filing fees and
disbursements of counsel for the Underwriter in connection with the review and
clearance of the offering of the Notes by the National Association of
Securities Dealers, Inc., (vi) the cost of printing certificates representing
the Notes, (vii) the costs and charges of any transfer agent, registrar and/or
depositary (including the Depository Trust Company), (viii) the fees and
expenses of the qualified independent underwriter (the "QIU") (including the
fees and disbursements of counsel to the QIU), (ix) any fees charged by rating
agencies for the rating of the Notes, (x) the fees and expenses of the Trustee
and the Trustee's counsel in connection with the Indenture and the Notes and
(xi) all other costs and expenses incident to the performance of the
obligations of the Company hereunder for which provision is not otherwise made
in this Section.

                  (k) During the period beginning on the date hereof and
continuing to and including the Closing Date, not to offer, sell, contract to
sell or otherwise transfer or dispose of any debt securities of the Company or
any warrants, rights or options to purchase or otherwise acquire debt
securities of the Company substantially similar to the Notes (other than (1)
the Notes and (2) commercial paper issued in the ordinary course of business),
without the prior written consent of Donaldson, Lufkin & Jenrette Securities
Corporation.

                  (l) Not to voluntarily claim, and to actively resist any
attempts to claim, the benefit of any usury laws against the holders of the
Notes.


                                       5

<PAGE>



                  (m) To use its best efforts to do and perform all things
required or necessary to be done and performed under this Agreement by the
Company prior to the Closing Date and to satisfy all conditions precedent to
the delivery of the Notes.

                  (n) If the Registration Statement at the time of the
effectiveness of this Agreement does not cover all of the Notes, to file a Rule
462(b) Registration Statement with the Commission registering the Notes not so
covered in compliance with Rule 462(b) by 10:00 P.M., New York City time, on
the date of this Agreement and to pay to the Commission the filing fee for such
Rule 462(b) Registration Statement at the time of the filing thereof or to give
irrevocable instructions for the payment of such fee pursuant to Rule 111(b)
under the Act.

                  (o) The Company will, for so long as any of the Notes are
outstanding and if, in the reasonable judgment of the Underwriter or its
counsel, the Underwriter or any of its affiliates (as defined in the rules and
regulations under the Act) is required to deliver a prospectus (any such
prospectus, a "MARKET MAKING PROSPECTUS") in connection with sales of the
Notes, to (i) provide the Underwriter, without charge, as many copies of the
Market Making Prospectus as the Underwriter may reasonably request, (ii)
periodically amend the Registration Statement so that the information contained
in the Registration Statement complies with the requirements of Section 10(a)
of the Act, (iii) amend the Registration Statement or amend or supplement the
Market Making Prospectus when necessary to reflect any material changes in the
information provided therein and promptly file such amendment or supplement
with the Commission, (iv) provide the Underwriter with copies of each amendment
or supplement so filed and such other documents, including opinions of counsel
and "comfort" letters, as the Underwriter may reasonably request and (iv)
indemnify the Underwriter with respect to the Market Making Prospectus and if
applicable, contribute to any amount paid or payable by the Underwriter in a
manner substantially identical to that specified in Section 7 hereof (with
appropriate modifications). The Company consents to the use, subject to the
provisions of the Act and the state securities or Blue Sky laws of the
jurisdictions in which the Notes are offered by the Underwriter, of each Market
Making Prospectus.

                  SECTION 6. Representations and Warranties of the Company. The
Company represents and warrants to the Underwriter that:

                  (a) The Registration Statement has become effective (other
than any Rule 462(b) Registration Statement to be filed by the Company after
the effectiveness of this Agreement); any Rule 462(b) Registration Statement
filed after the effectiveness of this Agreement will become effective no later
than 10:00 P.M., New York City time, on the date of this Agreement; and no stop
order suspending the effectiveness of the Registration Statement is in effect,
and no proceedings for such purpose are pending before or threatened by the
Commission.

                  (b) (i) The Registration Statement (other than any Rule
462(b) Registration Statement to be filed by the Company after the
effectiveness of this Agreement), when it became effective, did not contain
and, as amended, if applicable, will not contain any untrue statement of a
material fact or omit to state a material fact required to be stated therein or
necessary to make the statements therein not misleading, (ii) the Registration
Statement (other than any Rule

                                       6

<PAGE>



462(b) Registration Statement to be filed by the Company after the
effectiveness of this Agreement) and the Prospectus comply and, as amended or
supplemented, if applicable, will comply in all material respects with the Act,
(iii) if the Company is required to file a Rule 462(b) Registration Statement
after the effectiveness of this Agreement, such Rule 462(b) Registration
Statement and any amendments thereto, when they become effective (A) will not
contain any untrue statement of a material fact or omit to state a material
fact required to be stated therein or necessary to make the statements therein
not misleading and (B) will comply in all material respects with the Act and
(iv) the Prospectus does not contain and, as amended or supplemented, if
applicable, will not contain any untrue statement of a material fact or omit to
state a material fact necessary to make the statements therein not misleading,
except that the representations and warranties set forth in this paragraph do
not apply to statements or omissions in the Registration Statement or the
Prospectus based upon information relating to the Underwriter furnished to the
Company in writing expressly for use therein nor to that part of the
Registration Statement that constitutes the Statement of Eligibility (Form T-1)
under the Trust Indenture Act of 1939, as amended (the "TRUST INDENTURE ACT").
The Company hereby acknowledges that the only information furnished to the
Company by the Underwriter for use in the Registration Statement and the
Prospectus is the information contained under the caption "Underwriting."

                  (c) Each preliminary prospectus filed as part of the
registration statement as originally filed or as part of any amendment thereto,
or filed pursuant to Rule 424 under the Act, complied when so filed in all
material respects with the Act, and did not contain an untrue statement of a
material fact or omit to state a material fact required to be stated therein or
necessary to make the statements therein not misleading, except that the
representations and warranties set forth in this paragraph do not apply to
statements or omissions in any preliminary prospectus based upon information
relating to the Underwriter furnished to the Company in writing by you
expressly for use therein. The Company hereby acknowledges that the only
information furnished to the Company by the Underwriter for use in the
Registration Statement, the Prospectus and each preliminary prospectus filed as
part of the Registration Statement is the information contained under the
caption "Underwriting."

                  (d) Each of the Company and its Subsidiaries, (as defined
below) has been duly incorporated, is validly existing as a corporation in good
standing under the laws of its jurisdiction of incorporation and has the
corporate power and authority to carry on its business as described in the
Prospectus and to own, lease and operate its properties, and each is duly
qualified and is in good standing as a foreign corporation authorized to do
business in each jurisdiction in which the nature of its business or its
ownership or leasing of property requires such qualification, except where the
failure to be so qualified would not reasonably be expected to (i) have a
material adverse effect on the business, prospects, financial condition or
results of operations of the Company and its subsidiaries, taken as a whole or
(ii) in any manner draw into question the validity of (I) this Agreement, the
Indenture or the Notes or (II) the New Credit Facility, the Intercompany Note
or the Tax Sharing Agreement (as defined in the Indenture) (each of the
documents referred to in this clause II, the "OPERATIVE DOCUMENTS") (the events
referred to in clauses (i) and (ii), a "MATERIAL ADVERSE EFFECT").


                                       7

<PAGE>



                  (e) The outstanding shares of capital stock of the Company
have been duly authorized and validly issued and are fully paid, non-assessable
and not subject to any preemptive or similar rights.

                  (f) Except as otherwise set forth in the Prospectus, all of
the outstanding shares of capital stock of each of the Company's subsidiaries
have been duly authorized and validly issued and are fully paid and
non-assessable, and are owned by the Company, directly or indirectly through
one or more subsidiary, free and clear of any security interest, claim, lien,
encumbrance or adverse interest of any nature (each, a "LIEN"). No subsidiary
listed on Schedule I hereto, other than [LIST THE MATERIAL SUBSIDIARIES]
(collectively, the "Subsidiaries"), has (i) contributed in the last three
fiscal years or in the three-month period ended March 31, 1997 greater than 10%
of the Company's revenues, EBITDA (as defined in the Registration Statement and
Prospectus) or net income or (ii) at any of December 31, 1996 or March 31, 1997
constituted greater than 10% of the total assets of the Company.

                  (g) The Indenture has been duly qualified under the Trust
Indenture Act and, on the Closing Date, will have been duly authorized,
executed and delivered by the Company and will be a valid and binding agreement
of the Company, enforceable in accordance with its terms except as (a) the
enforceability thereof may be limited by bankruptcy, insolvency or similar laws
affecting creditors' rights generally and (b) rights of acceleration and the
availability of equitable remedies may be limited by equitable principles of
general applicability.

                  (h) The Notes have been duly authorized and, on the Closing
Date, will have been validly executed and delivered by the Company. When the
Notes have been executed and authenticated in accordance with the provisions of
the Indenture and delivered to and paid for by the Underwriter in accordance
with the terms of this Agreement, the Notes will be entitled to the benefits of
the Indenture and will be valid and binding obligations of the Company,
enforceable in accordance with their terms except as (a) the enforceability
thereof may be limited by bankruptcy, insolvency or similar laws affecting
creditors' rights generally and (b) rights of acceleration and the availability
of equitable remedies may be limited by equitable principles of general
applicability.

                  (i) The Notes conform as to legal matters to the description
thereof contained in the Prospectus.

                  (j) All of the indebtedness represented by the Notes, is
being incurred, and all of the indebtedness being repaid in the Refinancing was
incurred, for proper purposes and in good faith and the Company was, at the
time of the incurrence of the indebtedness being repaid in the Refinancing, and
that both as of the date hereof and, immediately subsequent to the Effective
Time and the transactions contemplated hereby and by each of the Operative
Documents, (a) the fair value and present fair saleable value of the Company's
assets exceeds and would exceed its stated liabilities and identified
contingent liabilities, (b) the Company should be able to pay its debts as they
become absolute and matured and (c) the capital of the Company is not and would
not be unreasonably small for the business in which it is engaged and for the
business proposed to be conducted after consummation of the Merger.

                                       8

<PAGE>




                  (k) Neither the Company nor any of its Subsidiaries is in
violation of its respective charter or by-laws or in default in the performance
of any obligation, agreement, covenant or condition contained in any indenture,
loan agreement, mortgage, lease or other agreement or instrument that is
material to the Company and its subsidiaries, taken as a whole, to which such
entity is a party or by which any such person or its respective property is
bound.

                  (l) The execution, delivery and performance of this
Agreement, the Indenture, the Notes and the Operative Documents by the Company,
compliance by the Company with all the provisions hereof and thereof and the
consummation of the transactions contemplated hereby and thereby will not
require any consent, approval, authorization or other order of, or
qualification with, any court or governmental body or agency (except such as
may be required under the securities or Blue Sky laws of the various states)
and will not conflict with or constitute a breach of any of the terms or
provisions of, or a default under, the charter or by-laws of the Company or any
of its subsidiaries or any indenture, loan agreement, mortgage, lease or other
agreement or instrument that is material to the Company and its subsidiaries,
taken as a whole, to which the Company or any of its subsidiaries is a party or
by which the Company or any of its subsidiaries or their respective property is
bound, or violate or conflict with any applicable law or any rule, regulation,
judgment, order or decree of any court or any governmental body or agency
having jurisdiction over the Company, any of its subsidiaries or their
respective property.

                  (m) When executed and delivered by the Company and the other
parties thereto, each of the Operative Documents will be the valid and legally
binding obligation of the Company enforceable against the Company, and to the
best of the Company's knowledge, each of the other parties thereto, in
accordance with its respective terms, except as (a) the enforceability thereof
may be limited by bankruptcy, insolvency or similar laws affecting the
creditors' rights generally and (b) rights of acceleration and the availability
of equitable remedies may be limited by equitable principles of general
applicability.

                  (n) No action has been taken and no law, statute, rule or
regulation or order has been enacted, adopted or issued by any governmental
agency or body which prevents the execution, delivery and performance of any of
this Agreement, the Indenture, the Notes or any of the Operative Documents or
the issuance of the Notes or the Units, or suspends the sale of the Notes or
the Units in any jurisdiction referred to in Section 5(f); and no injunction,
restraining order or other order or relief of any nature by a federal or state
court or other tribunal of competent jurisdiction has been issued with respect
to the Company or any of its Subsidiaries which would prevent or suspend the
issuance or sale of the Notes or the Units in any jurisdiction referred to in
Section 5(f).

                  (o) There are no legal or governmental proceedings pending or
threatened to which the Company or any of its Subsidiaries is or could be a
party or to which any of their respective property is or could be subject that
are required to be described in the Registration Statement or the Prospectus
and are not so described; nor are there any statutes, regulations, contracts or
other documents that are required to be described in the Registration Statement
or the Prospectus or to be filed as exhibits to the Registration Statement that
are not so described or filed as required.

                                       9

<PAGE>




                  (p) Neither the Company nor any of its Subsidiaries has
violated any foreign, federal, state or local law or regulation relating to the
protection of human health and safety, the environment or hazardous or toxic
substances or wastes, pollutants or contaminants ("ENVIRONMENTAL LAWS") or any
provisions of the Employee Retirement Income Security Act of 1974, as amended,
or the rules and regulations promulgated thereunder, except for such violations
which, singly or in the aggregate, would not have a Material Adverse Effect or
except as otherwise set forth in the Prospectus.

                  (q) Except as otherwise set forth in the Prospectus, there
are no costs or liabilities associated with Environmental Laws (including,
without limitation, any capital or operating expenditures required for
clean-up, closure of properties or compliance with Environmental Laws or any
Authorization, any related constraints on operating activities and any
potential liabilities to third parties) which would, singly or in the
aggregate, have a Material Adverse Effect.

                  (r) Each of the Company and its subsidiaries has such
permits, licenses, consents, exemptions, franchises, authorizations and other
approvals (each an "AUTHORIZATION") of, and has made all filings with and
notices to, all governmental or regulatory authorities and self-regulatory
organizations and all courts and other tribunals, including, without
limitation, under any applicable Environmental Laws, as are necessary to own,
lease, license and operate its respective properties and to conduct its
business, except where the failure to have any such Authorization or to make
any such filing or notice would not, singly or in the aggregate, have a
Material Adverse Effect. Each such Authorization is valid and in full force and
effect and each of the Company and its Subsidiaries is in compliance with all
the terms and conditions thereof and with the rules and regulations of the
authorities and governing bodies having jurisdiction with respect thereto; and
no event has occurred (including, without limitation, the receipt of any notice
from any authority or governing body) which allows or, after notice or lapse of
time or both, would allow, revocation, suspension or termination of any such
Authorization or results or, after notice or lapse of time or both, would
result in any other impairment of the rights of the holder of any such
Authorization; and such Authorizations contain no restrictions that are
burdensome to the Company or any of its Subsidiaries; except, in both
circumstances, where such failure to be valid and in full force and effect or
to be in compliance, the occurrence of any such event or the presence of any
such restriction would not, singly or in the aggregate, have a Material Adverse
Effect.

                  (s) this Agreement has been duly authorized, executed and
delivered by the Company.

                  (t) Deloitte & Touche LLP are independent public accountants
with respect to the Company and its subsidiaries as required by the Act.

                  (u) The consolidated historical financial statements,
together with related schedules and notes forming part of the Registration
Statement and the Prospectus (and any amendment or supplement thereto), present
fairly in all material respects the consolidated historical financial position,
results of operations and changes in financial position of the Company and its
subsidiaries on the basis stated in the Registration Statement at the
respective dates or for the

                                       10

<PAGE>



respective periods to which they apply; such historical statements and related
schedules and notes have been prepared in accordance with generally accepted
accounting principles consistently applied throughout the periods involved,
except as disclosed therein; and the other historical financial information and
data set forth in the Registration Statement and the Prospectus (and any
amendment or supplement thereto) are, in all material respects, accurately
presented and prepared on a basis consistent with such financial statements and
the books and records of the Company, except as otherwise disclosed therein.

                  (v) The Company is not an "investment company" as such term
is defined in the Investment Company Act of 1940, as amended.

                  (w) Except (a) as otherwise set forth in the Prospectus and
(b) for the registration rights agreement, dated as of January 27, 1994, among
Onset Corporation and the security holders party thereto, there are no
contracts, agreements or understandings between the Company and any person
granting such person the right to require the Company to file a registration
statement under the Act with respect to any securities of the Company or to
require the Company to include such securities with the Notes registered
pursuant to the Registration Statement.

                  (x) Since the respective dates as of which information is
given in the Prospectus other than as set forth in the Prospectus (exclusive of
any amendments or supplements thereto subsequent to the date of this
Agreement), (i) there has not occurred any material adverse change or any
development involving a prospective material adverse change in the condition,
financial or otherwise, or the earnings, business, management or operations of
the Company and its subsidiaries, taken as a whole, (ii) there has not been any
material adverse change or any development involving a prospective material
adverse change in the capital stock or in the long-term debt of the Company or
any of its Subsidiaries and (iii) neither the Company nor any of its
Subsidiaries has incurred any material liability or obligation, direct or
contingent which are material to the Company and its Subsidiaries, taken as a
whole.

                  (y) The Company has complied with all provisions of Section
517.075, Florida Statutes (Chapter 92-198, Laws of Florida).

                  (z) The pro forma financial statements of the Company and its
subsidiaries and the related notes thereto set forth in the Registration
Statement and the Prospectus (and any supplement or amendment thereto) have
been prepared on a basis consistent with the historical financial statements of
the Company and its subsidiaries, give effect to the assumptions used in the
preparation thereof on a reasonable basis and in good faith and present fairly
in all material respects the historical and proposed transactions contemplated
by the Registration Statement and the Prospectus as and to the extent set forth
in the notes thereto. Such pro forma financial statements have been prepared in
accordance with the applicable requirements of Rule 11-02 of Regulation S-X
promulgated by the Commission. The other pro forma financial and statistical
information and data set forth in the Registration Statement and the Prospectus
(and any supplement or amendment thereto) are, in all material respects,
accurately presented and prepared on a basis consistent with the pro forma
financial statements, except as otherwise disclosed therein.

                                       11

<PAGE>




                  (aa) There is no (i) material unfair labor practice
complaint, grievance or arbitration proceeding pending or threatened against
the Company or any of its Subsidiaries before the National Labor Relations
Board or any state or local labor relations board or (ii) strike, labor
dispute, slowdown or stoppage pending or threatened against the Company or any
of its Subsidiaries, except for such actions specified in clause (i) or (ii)
above, which, singly or in the aggregate, would not have a Material Adverse
Effect. To the best of the Company's knowledge, no collective bargaining
organizing activities are taking place with respect to the Company or any of
its Subsidiaries.

                  (ab) The Company and each of its Subsidiaries maintains a
system of internal accounting controls sufficient to provide reasonable
assurance that (i) transactions are executed in accordance with management's
general or specific authorizations; (ii) transactions are recorded as necessary
to permit preparation of financial statements in conformity with generally
accepted accounting principles and to maintain asset accountability; (iii)
access to assets is permitted only in accordance with management's general or
specific authorization; and (iv) the recorded accountability for assets is
compared with the existing assets at reasonable intervals and appropriate
action is taken with respect to any differences.

                  (ac) Except as otherwise set forth in the Prospectus, the
Company and its subsidiaries own or possess, or can acquire on reasonabl terms,
all patents, patent rights, licenses, inventions, copyrights, know-how
(including trade secrets and other unpatented and/or unpatentable proprietary
or confidential information, systems or procedures), trademarks, service marks
and trade names ("intellectual property") currently employed by them in
connection with the business now operated by them except where the failure to
own or possess or otherwise be able to acquire such intellectual property would
not, singly or in the aggregate, have a Material Adverse Effect; and, to the
best of the Company's knowledge, neither the Company nor any of its
subsidiaries has received any notice of infringement of or conflict with
asserted rights of others with respect to any of such intellectual property
which, singly or in the aggregate, if the subject of an unfavorable decision,
ruling or finding, would have a Material Adverse Effect.

                  (ad) Each certificate signed by any officer of the Company
and delivered to the Underwriter or counsel for the Underwriter shall be deemed
to be a representation and warranty by the Company to the Underwriter as to the
matters covered thereby.

                  SECTION 7. Indemnification. (a) The Company agrees to
indemnify and hold harmless the Underwriter, its directors, its officers and
each person, if any, who controls the Underwriter within the meaning of Section
15 of the Act or Section 20 of the Securities Exchange Act of 1934, as amended
(the "EXCHANGE ACT"), from and against any and all losses, claims, damages,
liabilities and judgments (including, without limitation, any legal or other
expenses incurred in connection with investigating or defending any matter,
including any action, that could give rise to any such losses, claims, damages,
liabilities or judgments) caused by any untrue statement or alleged untrue
statement of a material fact contained in the Registration Statement (or any
amendment thereto), the Prospectus (or any amendment or supplement thereto) or
any preliminary prospectus, or caused by any omission or alleged omission to
state therein a material fact required to be stated therein or necessary to
make the statements therein not

                                       12

<PAGE>



misleading, except insofar as such losses, claims, damages, liabilities or
judgments are caused by any such untrue statement or omission or alleged untrue
statement or omission (i) based upon information relating to the Underwriter
furnished in writing to the Company by the Underwriter expressly for use
therein or (ii) that is contained in that part of the Registration Statement
that constitutes the Statement of Eligibility (Form T-1) under the Trust
Indenture Act. The foregoing indemnity agreement with respect to any untrue
statement contained in or omission from a preliminary prospectus shall not
inure to the benefit of an Underwriter from whom the person asserting any such
losses, liabilities, claims, damages or expenses purchased Notes, or any
director or officer of or any person controlling such Underwriter, if a copy of
the Prospectus (as then amended or supplemented, if the Company shall have
furnished any amendments or supplements thereto) was not sent or given by or on
behalf of such Underwriter to such person, if such is required by law, at or
prior to the written confirmation of the sale of such Notes to such person and
the untrue statement contained in or omission from such preliminary prospectus
was corrected in the Prospectus (or the Prospectus as amended or supplemented).

                  (b) The Underwriter agrees to indemnify and hold harmless the
Company, its directors, its officers who sign the Registration Statement and
each person, if any, who controls the Company within the meaning of Section 15
of the Act or Section 20 of the Exchange Act, to the same extent as the
foregoing indemnity from the Company to such Underwriter but only with
reference to information relating to such Underwriter furnished in writing to
the Company by or on behalf of the Underwriter expressly for use in the
Registration Statement (or any amendment thereto), the Prospectus (or any
amendment or supplement thereto) or any preliminary prospectus.

                  (c) In case any action shall be commenced involving any
person in respect of which indemnity may be sought pursuant to Section 7(a) or
7(b) (the "Indemnified Party"), the Indemnified Party shall promptly notify the
person against whom such indemnity may be sought (the "Indemnifying Party") in
writing and the Indemnifying Party shall assume the defense of such action,
including the employment of counsel reasonably satisfactory to the Indemnified
Party and the payment of all reasonable fees and expenses of such counsel, as
incurred (except that in the case of any action in respect of which indemnity
may be sought pursuant to both Sections 7(a) and 7(b), the Underwriter shall
not be required to assume the defense of such action pursuant to this Section
7(c), but may employ separate counsel and participate in the defense thereof,
but the fees and expenses of such counsel, except as provided below, shall be
at the expense of the Underwriter) subject to repayment to the Indemnifying
Party if it is finally judicially determined by a court of competent
jurisdiction that such Indemnified Party is not entitled to indemnification.
 Any Indemnified Party shall have the right to employ separate counsel in any
such action and participate in the defense thereof, but the fees and expenses
of such counsel shall be at the expense of the Indemnified Party unless (i) the
employment of such counsel shall have been specifically authorized in writing
by the Indemnifying Party, (ii) the Indemnifying Party shall have failed to
assume the defense of such action or employ counsel reasonably satisfactory to
the Indemnified Party or (iii) the named parties to any such action (including
any impleaded parties) include both the Indemnified Party and the Indemnifying
Party, and the Indemnified Party shall have been advised by such counsel that
there may be one or more legal defenses available to it which are different
from or additional to those available to the Indemnifying Party (in which case

                                       13

<PAGE>



the Indemnifying Party shall not have the right to assume the defense of such
action on behalf of the Indemnified Party). In any such case, the Indemnifying
Party shall not, in connection with any one action or separate but
substantially similar or related actions in the same jurisdiction arising out
of the same general allegations or circumstances, be liable for the fees and
expenses of more than one separate firm of attorneys (in addition to any local
counsel) for all indemnified parties and all such fees and expenses shall be
reimbursed as they are incurred. Such firm shall be designated in writing by
Donaldson, Lufkin & Jenrette Securities Corporation, in the case of parties
indemnified pursuant to Section 7(a), and by the Company, in the case of
parties indemnified pursuant to Section 7(b). The Indemnifying Party shall
indemnify and hold harmless the Indemnified Party from and against any and all
losses, claims, damages, liabilities and judgments by reason of any settlement
of any action (i) effected with its written consent or (ii) effected without
its written consent if the settlement is entered into more than twenty business
days after the Indemnifying Party shall have received a request from the
Indemnified Party for reimbursement for the fees and expenses of counsel (in
any case where such fees and expenses are at the expense of the Indemnifying
Party) and, prior to the date of such settlement, the Indemnifying Party shall
have failed to comply with such reimbursement request. No Indemnifying Party
shall, without the prior written consent of the Indemnified Party, effect any
settlement or compromise of, or consent to the entry of judgment with respect
to, any pending or threatened action in respect of which the Indemnified Party
is or could have been a party and indemnity or contribution may be or could
have been sought hereunder by the Indemnified Party, unless such settlement,
compromise or judgment (i) includes an unconditional release of the Indemnified
Party from all liability on claims that are or could have been the subject
matter of such action and (ii) does not include a statement as to or an
admission of fault, culpability or a failure to act, by or on behalf of the
Indemnified Party.

                  (d) To the extent the indemnification provided for in this
Section 7 is unavailable to an Indemnified Party in respect of any losses,
claims, damages, liabilities or judgments referred to therein, then each
Indemnifying Party, in lieu of indemnifying such Indemnified Party, shall
contribute to the amount paid or payable by such Indemnified Party as a result
of such losses, claims, damages, liabilities and judgments (i) in such
proportion as is appropriate to reflect the relative benefits received by the
Company on the one hand and the Underwriter on the other hand from the offering
of the Notes or (ii) if the allocation provided by clause 7(d)(i) above is not
permitted by applicable law, in such proportion as is appropriate to reflect
not only the relative benefits referred to in clause 7(d)(i) above but also the
relative fault of the Company on the one hand and the Underwriter on the other
hand in connection with the statements or omissions which resulted in such
losses, claims, damages, liabilities or judgments, as well as any other
relevant equitable considerations. The relative benefits received by the
Company on the one hand and the Underwriter on the other hand shall be deemed
to be in the same proportion as the total net proceeds from the offering
(before deducting expenses) received by the Company, and the total underwriting
discounts and commissions received by the Underwriter, bear to the total price
to the public of the Notes, in each case as set forth in the table on the cover
page of the Prospectus. The relative fault of the Company on the one hand and
the Underwriter on the other hand shall be determined by reference to, among
other things, whether the untrue or alleged untrue statement of a material fact
or the omission or alleged omission to state a material fact relates to
information supplied by the Company or the Underwriter and the parties'
relative intent,

                                       14

<PAGE>



knowledge, access to information and opportunity to correct or prevent such
statement or omission.

                  The Company and the Underwriter agree that it would not be
just and equitable if contribution pursuant to this Section 7(d) were
determined by pro rata allocation or by any other method of allocation which
does not take account of the equitable considerations referred to in the
immediately preceding paragraph. The amount paid or payable by an Indemnified
Party as a result of the losses, claims, damages, liabilities or judgments
referred to in the immediately preceding paragraph shall be deemed to include,
subject to the limitations set forth above, any legal or other expenses
incurred by such Indemnified Party in connection with investigating or
defending any matter, including any action, that could have given rise to such
losses, claims, damages, liabilities or judgments. Notwithstanding the
provisions of this Section 7, the Underwriter shall not be required to
contribute any amount in excess of the amount by which the total price at which
the Notes underwritten by it and distributed to the public were offered to the
public exceeds the amount of any damages which the Underwriter has otherwise
been required to pay by reason of such untrue or alleged untrue statement or
omission or alleged omission. No person guilty of fraudulent misrepresentation
(within the meaning of Section 11(f) of the Act) shall be entitled to
contribution from any person who was not guilty of such fraudulent
misrepresentation.

                  (e) The remedies provided for in this Section 7 are not
exclusive and shall not limit any rights or remedies which may otherwise be
available to any Indemnified Party at law or in equity.

                  SECTION 8. Conditions of Underwriter's Obligations. The
obligation of the Underwriter to purchase the Notes under this Agreement is
subject to the satisfaction of each of the following conditions:

                  (a) All the representations and warranties of the Company
contained in this Agreement shall be true and correct on the Closing Date with
the same force and effect as if made on and as of the Closing Date.

                  (b) If the Company is required to file a Rule 462(b)
Registration Statement after the effectiveness of this Agreement, such Rule
462(b) Registration Statement shall have become effective by 10:00 P.M., New
York City time, on the date of this Agreement; and no stop order suspending the
effectiveness of the Registration Statement shall have been issued and no
proceedings for that purpose shall have been commenced or shall be pending
before or contemplated by the Commission.

                  (c) On or after the date hereof there shall not have occurred
any downgrading, nor shall any notice have been given of any intended or
potential downgrading or of any review for a possible change that does not
indicate the direction of the possible change, in the rating of the Company, or
any securities of the Company or in the rating outlook for the Company
(including, without limitation, the placing of any of the foregoing ratings on
creditwatch with negative or developing implications or under review with an
uncertain direction) by any

                                       15

<PAGE>



"nationally recognized statistical rating organization" as such term is defined
for purposes of Rule 436(g)(2) under the Act.

                  (d) You shall have received on the Closing Date a certificate
dated the Closing Date, signed by Kenneth Draeger, Thomas J. Fitzpatrick and
Thomas M. Molchan, in their capacities as Chairman and Chief Executive Officer,
Vice President and Chief Financial Officer and General Counsel and Corporate
Secretary of the Company, confirming to the best of their respective knowledge
on behalf of the Company the matters set forth in Sections 8(a), 8(b), 8(c) and
8(e).

                  (e) Since the respective dates as of which information is
given in the Prospectus other than as set forth in the Prospectus (exclusive of
any amendments or supplements thereto subsequent to the date of this
Agreement), (i) there shall not have occurred any change or any development
involving a prospective change in the condition, financial or otherwise, or the
earnings, business, management or operations of the Company and its
subsidiaries, taken as a whole, (ii) there shall not have been any change or
any development involving a prospective change in the capital stock or in the
long-term debt of the Company or any of its subsidiaries and (iii) neither the
Company nor any of its subsidiaries shall have incurred any liability or
obligation, direct or contingent, the effect of which, in any such case
described in clause 8(e)(i), 8(e)(ii) or 8(e)(iii), in your judgment, is
material and adverse and, in your judgment, makes it impracticable to market
the Notes on the terms and in the manner contemplated in the Prospectus.

                  (f) You shall have received on the Closing Date an opinion
(satisfactory to you and counsel for the Underwriter), dated the Closing Date,
of Davis Polk & Wardwell, counsel for the Company, to the effect that:

                  (i) each of the Company and its Subsidiaries has been duly
         incorporated, is validly existing as a corporation in good standing
         under the laws of its jurisdiction of incorporation and has the
         corporate power and authority to carry on its business as described in
         the Prospectus and to own, lease and operate its properties;

                  (ii) the Notes have been duly authorized and, when executed
         and authenticated in accordance with the provisions of the Indenture
         and delivered to and paid for by the Underwriter in accordance with
         the terms of this Agreement, will be entitled to the benefits of the
         Indenture and will be valid and binding obligations of the Company,
         enforceable in accordance with their terms except (a) as such
         enforcement may be limited by bankruptcy, insolvency, reorganization,
         moratorium or similar laws affecting creditors' rights and remedies
         generally and (b) as such enforcement may be limited by general
         principles of equity, regardless of whether enforcement is sought in a
         proceeding at law or in equity;

                  (iii) the Indenture has been duly qualified under the Trust
         Indenture Act and has been duly authorized, executed and delivered by
         the Company and is a valid and binding agreement of the Company,
         enforceable in accordance with its terms except (a) as such
         enforcement may be limited by bankruptcy, insolvency, reorganization,
         moratorium or

                                       16

<PAGE>



         similar laws affecting creditor's rights and remedies generally and
         (b) as such enforcement may be limited by general principles of
         equity, regardless of whether enforcement is sought in a proceeding at
         law or in equity;

                  (iv) this Agreement has been duly authorized, executed and
         delivered by the Company;

                  (v) each of the Operative Documents is the valid and legally
         binding obligation of the Company enforceable against the Company, in
         accordance with its respective terms, except as (a) as such
         enforcement may be limited by bankruptcy, insolvency, reorganization,
         moratorium or similar laws affecting creditor's rights and remedies
         generally, (b) as such enforcement may be limited by general
         principles of equity, regardless of whether enforcement is sought in a
         proceeding at law or in equity and (c) rights of acceleration and the
         availability of equitable remedies may be limited by equitable
         principles of general applicability;

                  (vi) such counsel has been advised by the Commission that the
         Registration Statement has become effective under the Act, no stop
         order suspending its effectiveness has been issued and no proceedings
         for that purpose are, to the best of such counsel's knowledge after
         due inquiry, pending before or contemplated by the Commission;

                  (vii) the statements under the captions "The Merger and
         Merger Financing," "Risk Factors--Fraudulent Transfer Statutes," "Risk
         Factors--Restrictions Imposed by Terms of the Company's Indebtedness,"
         "Risk Factors--Subordination; Asset Encumbrance," "Certain
         Relationships and Related Transactions," "Description of the New
         Credit Facility," "Description of the Senior Subordinated Notes,"
         "Underwriting" and the description of the existing employment and
         severance agreements under the caption "Executive
         Compensation--Existing Employment and Severance Agreements" in the
         Prospectus and Items 14 and 15 of Part II of the Registration
         Statement, insofar as such statements constitute a summary of the
         legal matters, documents or proceedings referred to therein, fairly
         present the information called for with respect to such legal matters,
         documents and proceedings;

                  (viii) the execution, delivery and performance of this
         Agreement, the Indenture and the Notes by the Company, will not (A)
         require any consent, approval, authorization or other order of any
         court, regulatory body, administrative agency or other governmental
         body (except as may be required under the Act or other securities or
         Blue Sky laws of various states or by the National Association of
         Security Dealers, Inc. ("NASD"); (B) conflict with or constitute a
         breach of any of the terms or provisions of, or default under, the
         certificate of incorporation or by-laws of the Company or any of its
         subsidiaries; (C) require any consent or approval (which has not been
         obtained) of parties to, or conflict with or constitute a breach of
         any of the terms or provisions of, or default under, any of the
         agreements filed as an exhibit to the Registration Statement (which
         has not been waived); (D) violate or conflict with any laws or rules
         or regulations, rulings or court decrees as applicable to the Company
         or any of its subsidiaries or their respective

                                       17

<PAGE>



         properties; or (E) result in the creation or imposition of any Lien on
         any material asset of the Company or any of its subsidiaries under any
         of its agreements filed as an exhibit to the Registration Statement,
         except as, with respect to clauses (C) and (E) above, would not have a
         Material Adverse Effect;

                  (ix) the Company is not and, after giving effect to the
         Merger, the offering and sale of the Notes and the application of the
         proceeds thereof and the other transactions contemplated by this
         Agreement and the Operative Documents in each case, as described in
         the Prospectus, will not be, an "investment company" as such term is
         defined in the Investment Company Act of 1940, as amended; and

                  (x) (A) the Registration Statement and the Prospectus and any
         supplement or amendment thereto (except for the financial statements
         and other financial data included therein as to which no opinion need
         be expressed) comply as to form with the Act, (B) such counsel has no
         reason to believe that at the time the Registration Statement became
         effective or on the date of this Agreement, the Registration Statement
         and the prospectus included therein (except for the financial
         statements and other financial data as to which such counsel need not
         express any belief and except for that part of the Registration
         Statement that constitutes the Statement of Eligibility (Form T-1)
         under the Trust Indenture Act) contained any untrue statement of a
         material fact or omitted to state a material fact required to be
         stated therein or necessary to make the statements therein not
         misleading and (C) such counsel has no reason to believe that the
         Prospectus, as amended or supplemented, if applicable (except for the
         financial statements and other financial data and the Form T-1, as
         aforesaid) contains any untrue statement of a material fact or omits
         to state a material fact necessary in order to make the statements
         therein, in the light of the circumstances under which they were made,
         not misleading. The opinion of Davis Polk & Wardwell described in
         Section 8(f) above shall be rendered to you at the request of the
         Company and shall so state therein.

                  (g) You shall have received on the Closing Date, an opinion
(satisfactory to you and counsel for the Underwriter), dated the Closing Date,
of Thomas M. Molchan, General Counsel and Corporate Secretary of the Company,
to the effect that:

                  (i) the entities listed on Schedule I hereto are the only
         direct or indirect subsidiaries of the Company;

                  (ii) such counsel does not know of any legal or governmental
         proceedings pending or threatened to which the Company or any of its
         subsidiaries is or could be a party or to which any of their
         respective property is or could be subject that are required to be
         described in the Registration Statement or the Prospectus and are not
         so described;

                  (iii) to his knowledge, neither the Company nor any of its
         subsidiaries has violated any Environmental Law or any provisions of
         the Employee Retirement Income Security Act of 1974, as amended, or
         the rules and regulations promulgated thereunder,

                                       18

<PAGE>



         except for such violations which, singly or in the aggregate, would
         not have a Material Adverse Effect or except as otherwise set forth in
         the Prospectus;

                  (iv) to his knowledge: each of the Company and its
         subsidiaries has such Authorizations of, and has made all filings with
         and notices to, all governmental or regulatory authorities and
         self-regulatory organizations and all courts and other tribunals,
         including, without limitation, under any applicable Environmental
         Laws, as are necessary to own, lease, license and operate its
         respective properties and to conduct its business, except where the
         failure to have any such Authorization or to make any such filing or
         notice would not, singly or in the aggregate, have a Material Adverse
         Effect; each such Authorization is valid and in full force and effect
         and each of the Company and its subsidiaries is in material compliance
         with all the terms and conditions thereof and with the rules and
         regulations of the authorities and governing bodies having
         jurisdiction with respect thereto; and no event has occurred
         (including, without limitation, the receipt of any notice from any
         authority or governing body) which allows or, after notice or lapse of
         time or both, would allow, revocation, suspension or termination of
         any such Authorization or results or, after notice or lapse of time or
         both, would result in any other impairment of the rights of the holder
         of any such Authorization; and such Authorizations contain no
         restrictions that are burdensome to the Company or any of its
         subsidiaries; except where such failure to be valid and in full force
         and effect or to be in compliance, the occurrence of any such event or
         the presence of any such restriction would not, singly or in the
         aggregate, have a Material Adverse Effect;

                  (v) each of the Company and its Subsidiaries is duly
         qualified and is in good standing as a foreign corporation authorized
         to do business in each jurisdiction in which the nature of its
         business or its ownership or leasing of property requires such
         qualification, except where the failure to be so qualified would not
         have a Material Adverse Effect;

                  (vi) all the outstanding shares of capital stock of the
         Company have been duly authorized and validly issued and are fully
         paid, non-assessable and not subject to any preemptive or similar
         rights;

                  (vii) all of the outstanding shares of capital stock of each
         of the Company's Subsidiaries have been duly authorized and validly
         issued and are fully paid and non-assessable, and are owned by the
         Company, directly or indirectly through one or more subsidiaries, free
         and clear of any Lien;

                  (viii) neither the Company nor any of its subsidiaries is in
         violation of its respective charter or by-laws and, to the best of
         such counsel's knowledge, neither the Company nor any of its
         subsidiaries is in default in the performance of any obligation,
         agreement, covenant or condition contained in any indenture, loan
         agreement, mortgage, lease or other agreement or instrument that is
         material to the Company and its subsidiaries, taken as a whole, to
         which the Company or any of its subsidiaries is a party

                                       19

<PAGE>



         or by which the Company or any of its subsidiaries or their respective
         property is bound; and

                  (ix) to the best of such counsel's knowledge, except (a) as
         otherwise set forth in the Prospectus and (b) for the registration
         rights agreement, dated as of January 27, 1994, among Onset
         Corporation and the security holders party thereto, there are no
         contracts, agreements or understandings between the Company and any
         person granting such person the right to require the Company to file a
         registration statement under the Act with respect to any securities of
         the Company or to require the Company to include such securities with
         the Notes registered pursuant to the Registration Statement.

                  The opinion of Thomas M. Molchan described in Section 8(g)
above shall be rendered to you at the request of the Company and shall so state
therein.

                  In giving such opinions with respect to the matters covered
by Section 8(f)(xv), counsel for the Company and counsel for the Underwriters
may state that their opinion and belief are based upon their participation in
the preparation of the Registration Statement and Prospectus and any amendments
or supplements thereto and review and discussion of the contents thereof, but
are without independent check or verification except as specified.

                  (h) You shall have received on the Closing Date an opinion,
dated the Closing Date, of Latham & Watkins, counsel for the Underwriter in
form and substance reasonably satisfactory to the Underwriter.

                  (i) You shall have received, on each of the date hereof and
the Closing Date, a letter dated the date hereof or the Closing Date, as the
case may be, in form and substance satisfactory to you, from Deloitte & Touche
LLP, independent public accountants, containing the information and statements
of the type ordinarily included in accountants' "comfort letters" to
underwriters with respect to the financial statements and certain financial
information contained in the Registration Statement and the Prospectus.

                  (j) The Equity Investment shall have been consummated as
described in the Registration Statement and the Prospectus.

                  (k) The Company shall have entered into the Indenture and the
Underwriter shall have received counterparts, as executed, thereof.

                  (l) The Company shall have entered into each of the Operative
Documents (the form and substance of which shall be reasonably acceptable to
the Underwriter) and the Underwriter shall have received counterparts,
conformed as executed, of each thereof and of all other documents and
agreements entered into in connection therewith.

                  (m) Each condition to closing contemplated by the
underwriting agreement relating to the offering of the Units by Quaker (other
than the issuance and sale of the Notes pursuant hereto) shall have been
satisfied or waived. On the Closing Date, the closing under the

                                       20

<PAGE>



underwriting agreement relating to the offering of the Units by Quaker shall
have been consummated on terms that conform in all material respects to the
description thereof in the Registration Statement and the Prospectus and the
Underwriter shall have received evidence satisfactory to it of the consummation
thereof.

                  (n) A registration statement on an appropriate form under the
Act containing a Market Making Prospectus in connection with sales of the
Securities shall have become effective under the Act, no stop order suspending
the effectiveness of such registration statement shall have been issued and no
proceedings for that purpose are, to the best of such counsel's knowledge after
due inquiry, pending before or contemplated by the Commission.

                  (o) Each condition to closing contemplated by the New Credit
Facility (other than the issuance and sale of the Notes pursuant hereto) shall
have been satisfied or waived. There shall exist at and as of the Closing Date
(after giving effect to the transactions contemplated by this Agreement and the
other Operative Documents) no conditions that would constitute a default (or an
event that with notice or the lapse of time, or both, would constitute a
default) under the New Credit Facility. On the Closing Date, the closing under
the New Credit Facility shall have been consummated on terms that conform in
all material respects to the description thereof in the Registration Statement
and the Prospectus and the Underwriter shall have received evidence
satisfactory to it of the consummation thereof.

                  (p) Each condition to closing contemplated by each of the
other Operative Documents (other than the issuance and sale of the Notes
pursuant hereto) shall have been satisfied or waived. There shall exist at and
as of the Closing Date (after giving effect to the transactions contemplated by
this Agreement and the other Operative Documents) no conditions that would
constitute a default (or an event that with notice or the lapse of time, or
both, would constitute a default), breach or violation of any of the Operative
Documents. On the Closing Date, each of the Operative Documents shall have been
entered into on terms that conform in all material respects to the description
thereof in the Registration Statement and the Prospectus and the Underwriter
shall have received evidence satisfactory to it of the execution thereof and
the consummation of the transactions contemplated thereby.

                  (q) Each condition to closing contemplated by the Merger
Agreement (other than the issuance and sale of the Notes pursuant hereto) shall
have been satisfied or waived. There shall exist at and as of the Closing Date
(after giving effect to the transactions contemplated by this Agreement and the
other Operative Documents) no conditions that would constitute a default (or an
event that with notice or the lapse of time, or both, would constitute a
default) under the Merger Agreement. On the Closing Date, the Merger shall have
been consummated on terms that conform in all material respects to the
description thereof in the Registration Statement and the Prospectus and the
Underwriter shall have received evidence satisfactory to it of the consummation
thereof. The Company shall deliver to the Underwriter copies of the certificate
of merger required under Delaware law to be filed in order to effect the
Merger, as certified by the Secretary of State of Delaware on the Closing Date.


                                       21

<PAGE>



                  (r) On the Closing Date, you shall have received a copy of
the solvency opinion by an independent third party addressed to the Boards of
Directors of the Company and Holdings as to the solvency of the Company and its
subsidiaries following the consummation of the transactions contemplated herein
and by the Merger Agreement.

                  (s) On the Closing Date, the existing revolving credit
facility will be prepaid in full and the Underwriter shall have received
evidence of such repayment.

                  (t) The Company shall not have failed at or prior to the
Closing Date to perform or comply with any of the agreements herein contained
and required to be performed or complied with by the Company at or prior to the
Closing Date.

                  SECTION 9. Effectiveness of Agreement and Termination. This
Agreement shall become effective upon the execution and delivery of this
Agreement by the parties hereto.

                  This Agreement may be terminated at any time prior to the
Closing Date by you by written notice to the Company if any of the following
has occurred: (1) any outbreak or escalation of hostilities or other national
or international calamity or crisis or change in economic conditions or in the
financial markets of the United States or elsewhere that, in your judgment, is
material and adverse and, in your judgment, makes it impracticable to market
the Notes on the terms and in the manner contemplated in the Prospectus, (2)
the suspension or material limitation of trading in securities or other
instruments on the New York Stock Exchange, the American Stock Exchange, the
Chicago Board of Options Exchange, the Chicago Mercantile Exchange, the Chicago
Board of Trade or the Nasdaq National Market or limitation on prices for
securities or other instruments on any such exchange or the Nasdaq National
Market, (3) the suspension of trading of any securities of the Company on any
exchange or in the over-the-counter market, (4) the enactment, publication,
decree or other promulgation of any federal or state statute, regulation, rule
or order of any court or other governmental authority which in your opinion
materially and adversely affects, or will materially and adversely affect, the
business, prospects, financial condition or results of operations of the
Company and its subsidiaries, taken as a whole, (5) the declaration of a
banking moratorium by either federal or New York State authorities or (6) the
taking of any action by any federal, state or local government or agency in
respect of its monetary or fiscal affairs which in your opinion has a material
adverse effect on the financial markets in the United States.

                  SECTION 10. Miscellaneous. Notices given pursuant to any
provision of this Agreement shall be addressed as follows: (i) if to the
Company, to DecisionOne Corporation, 50 East Swedesford Road, Frazer, PA 19355,
Attention: General Counsel, with a copy to Davis Polk & Wardwell, 450 Lexington
Avenue, New York, NY 10017; Attention: Richard D. Truesdell, Esq. and (ii) if
to the Underwriter, to Donaldson, Lufkin & Jenrette Securities Corporation, 277
Park Avenue, New York, NY 10172, Attention: Syndicate Department, with a copy
to Latham & Watkins, 885 Third Avenue, New York, NY 10022; Attention: Marc D.
Jaffe, Esq., or in any case to such other address as the person to be notified
may have requested in writing.


                                       22

<PAGE>



                  The respective indemnities, contribution agreements,
representations, warranties and other statements of the Company and the
Underwriter set forth in or made pursuant to this Agreement shall remain
operative and in full force and effect, and will survive delivery of and
payment for the Notes, regardless of (1) any investigation, or statement as to
the results thereof, made by or on behalf of the Underwriter, the officers or
directors of the Underwriter, any person controlling the Underwriter, the
Company, the officers or directors of the Company or any person controlling the
Company, (2) acceptance of the Notes and payment for them hereunder and (3)
termination of this Agreement.

                  If for any reason the Notes are not delivered by or on behalf
of the Company as provided herein (other than as a result of any termination of
this Agreement pursuant to Section 10), the Company agrees to reimburse the
Underwriter for all out-of-pocket expenses (including the fees and
disbursements of counsel) incurred by it. Notwithstanding any termination of
this Agreement, the Company shall be liable for all expenses which it has
agreed to pay pursuant to Section 5(i) hereof. The Company also agrees to
reimburse the Underwriter, its directors and officers and any persons
controlling the Underwriter for any and all fees and expenses (including,
without limitation, the fees disbursements of counsel) incurred by it in
connection with enforcing its rights hereunder (including, without limitation,
pursuant to Section 7 or 8 hereof).

                  Except as otherwise provided, this Agreement has been and is
made solely for the benefit of and shall be binding upon the Company, the
Underwriter, the Underwriter's directors and officers, any controlling persons
referred to herein, the Company's directors and the Company's officers who sign
the Registration Statement and their respective successors and assigns, all as
and to the extent provided in this Agreement, and no other person shall acquire
or have any right under or by virtue of this Agreement. The term "successors
and assigns" shall not include a purchaser of any of the Notes from the
Underwriter merely because of such purchase.

                  This Agreement shall be governed and construed in accordance
with the laws of the State of New York.

                  This Agreement may be signed in various counterparts which
together shall constitute one and the same instrument.


                                       23

<PAGE>




                  Please confirm that the foregoing correctly sets forth the
agreement between the Company and the Underwriter.

                               Very truly yours,

                               DECISIONONE CORPORATION

                               By:
                                  -----------------------------------------
                               Name:
                               Title:



DONALDSON, LUFKIN & JENRETTE
  SECURITIES CORPORATION




By:
   --------------------------------
Name:
Title:




                                       24

<PAGE>


                                   SCHEDULE I

                    Subsidiaries of DecisionOne Corporation


Properties Holding Corporation
Properties Development Corporation
International Computers Properties Corporation
DecisionOne (Canada) Corporation
DecisionOne Supplies, Inc.
Decision Data Computer International, S.A.
Decision Data Investment Corporation
Decision Data International Corporation





<PAGE>


                              AMENDED AND RESTATED
                          CERTIFICATE OF INCORPORATION
                                       OF
                            DECISIONONE CORPORATION


         DecisionOne Corporation, a corporation duly organized and existing
under and by virtue of the General Corporation Law of the State of Delaware,

         DOES HEREBY CERTIFY:

         FIRST: The name of the corporation is DecisionOne Corporation. The
corporation was originally incorporated as Bell Atlantic Ventures III, Inc. and
the corporation's original Certificate of Incorporation was filed with the
Secretary of State on October 5, 1984.

         SECOND: This Amended and Restated Certificate of Incorporation
restates, integrates and further amends the Certificate of Incorporation of
this corporation.

         THIRD: The text of the Certificate of Incorporation as amended or
supplemented heretofore is further amended hereby to read in full as set forth
in Exhibit A attached hereto.

         FOURTH: This Amended and Restated Certificate of Incorporation was
duly adopted by the written consent of the sole the stockholder.

         FIFTH: This Amended and Restated Certificate of Incorporation was duly
adopted in accordance with the provisions of Section 228, 242 and 245 of the
General Corporation Law of the State of Delaware.

         IN WITNESS WHEREOF, DecisionOne Corporation has caused this
Certificate to be signed by its General Counsel and Corporate Secretary this
25th day of July, 1997.


                                        DECISIONONE CORPORATION



                                        By: /s/Thomas M. Molchan
                                           ------------------------------------
                                        Thomas M. Molchan
                                        General Counsel and Corporate Secretary


<PAGE>




                                   EXHIBIT A

               AMENDED AND RESTATED CERTIFICATE OF INCORPORATION

                                       OF

                            DECISIONONE CORPORATION

                               -----------------


         FIRST: The name of the Corporation is

                            DECISIONONE CORPORATION

         SECOND: The address of the registered office of the Corporation in the
State of Delaware is No. 1209 Orange Street, in the City of Wilmington, County
of New Castle. The name of the Corporation's registered agent at such address
is The Corporation Trust Company.

         THIRD: The purpose for which the Corporation is formed is to engage in
any lawful act or activity for which corporations may be organized under the
Delaware General Corporation Law.

         FOURTH: The total number of shares of all classes of stock which the
Corporation shall have authority to issue is 1 share of Common Stock, without
par value (the "Common Stock").

         The following is a statement of the powers, preferences and rights,
and the qualifications, limitations, or restrictions thereof, in respect of
each class of stock of the Corporation:

                                I. COMMON STOCK

         1. Dividends. The holders of shares of Common Stock shall be entitled
to receive such dividends as from time to time may be declared by the Board of
Directors of the Corporation.

         2. Liquidation. In the event of any liquidation, dissolution or
winding up of the Corporation, whether voluntary or involuntary, the holders of
Common Stock shall be entitled to share ratably according to the number of
shares of Common Stock held by them in all remaining assets of the Corporation
available for distribution to its shareholders.


<PAGE>


         3. Voting. Except as otherwise provided by law or this Amended and
Restated Certificate of Incorporation, each holder of Common Stock shall be
entitled to one vote per share.

                              II. OTHER PROVISIONS

         No holder of any of the shares of any class or series of stock or of
options, warrants or other rights to purchase shares of any class or series of
stock or of other securities of the Corporation shall have any preemptive
rights to purchase or subscribe for any unissued stock of any class or series
or any additional shares of any class or series to be issued by reason of any
increase of the authorized capital stock of the Corporation of any class or
series, or bonds, certificates of indebtedness, debentures or other securities
convertible into or exchangeable for stock of the Corporation of any class or
series, but any such unissued stock, additional authorized issue of shares of
any class or series of stock or securities convertible into or exchangeable for
stock, or carrying any right to purchase stock, may be issued and disposed of
pursuant to resolution of the Board of Directors to such persons, firms,
corporations or associations, whether such holders or others, and upon such
terms as may be deemed advisable by the Board of Directors in the exercise of
its sole discretion.

         FIFTH: In furtherance and not in limitation of the powers conferred by
the laws of the State of Delaware, the Board of Directors of the Corporation is
expressly authorized and empowered to make, alter or repeal the By-laws of the
Corporation, subject to the power of the stockholders of the Corporation to
alter or repeal any By-law made by the Board of Directors.

         SIXTH: The Corporation reserves the right at any time and from time to
time to amend, alter, change or repeal any provisions contained in this Amended
and Restated Certificate of Incorporation; and other provisions authorized by
the laws of the State of Delaware at the time in force may be added or
inserted, in the manner now or hereafter prescribed by law; and all rights,
preferences and privileges of whatsoever nature conferred upon stockholders,
directors or any other persons whomsoever by and pursuant to this Amended and
Restated Certificate of Incorporation in its present form or as hereafter
amended are granted subject to the right reserved in this Article.

         SEVENTH: No person shall be personally liable to the Corporation or
its stockholders for monetary damages for breach of fiduciary duty as a
director; provided, however, that the foregoing shall not eliminate or limit
the liability of a director (i) for any breach of the director's duty of
loyalty to the Corporation or its stockholders, (ii) for acts or omissions not
in good faith or which involve intentional misconduct or a knowing violation of
law, (iii) under Section 174 of the General Corporation Law of the State of
Delaware or (iv) for any transaction from which the director derived an
improper personal benefit.







<PAGE>



                          AMENDED AND RESTATED BYLAWS

                                      OF

                            DECISIONONE CORPORATION

                           (a Delaware Corporation)

                                  ...oo0oo...


                                   ARTICLE I

                            Offices and Fiscal Year

         SECTION 1.01. Registered Office. The registered office of the
corporation shall be in the City of Wilmington, County of New Castle, State of
Delaware until otherwise established by resolution of the board of directors,
and a certificate certifying the change is filed in the manner provided by
statute.

         SECTION 1.02. Other Offices. The corporation may also have offices at
such other places within or without the State of Delaware as the board of
directors may from time to time determine or the business of the corporation
requires.

         SECTION 1.03. Fiscal Year. The fiscal year of the corporation shall
end on the 30th of June in each year.


                                  ARTICLE II

                          Notice - Waivers - Meetings

         SECTION 2.01. Notice, What Constitutes. Whenever, under the
provisions of the Delaware General Corporation Law ("GCL") or the certificate
of incorporation or of these bylaws, notice is required to be given to any
director or stockholder, it shall not be construed to mean personal notice,
but such notice may be given in writing, by mail or by telegram (with
messenger service specified), telex or TWX (with answerback received) or
courier service, charges prepaid, or by facsimile transmission to the address
(or to the telex, TWX, facsimile or telephone number) of the person appearing
on the books of the corporation, or in the case of directors, supplied to the
corporation for the purpose of notice. If the notice is sent by mail,
telegraph or courier service, it shall be deemed to be given when deposited in
the United States mail or with a telegraph office or courier service for
delivery to that person or, in the case of telex or TWX, when dispatched, or
in the case of facsimile transmission, when received.

<PAGE>
         


         SECTION 2.02. Notice of Meetings of Board of Directors. Notice of a
regular meeting of the board of directors need not be given. Notice of every
special meeting of the board of directors shall be given to each director by
telephone or in writing at least 24 hours (in the case of notice by telephone,
telex, TWX or facsimile transmission) or 48 hours (in the case of notice by
telegraph, courier service or express mail) or five days (in the case of
notice by first class mail) before the time at which the meeting is to be
held. Every such notice shall state the time and place of the meeting. Neither
the business to be transacted at, nor the purpose of, any regular or special
meeting of the board need be specified in a notice of the meeting.

         SECTION 2.03. Notice of Meetings of Stockholders. Written notice of
the place, date and hour of every meeting of the stockholders, whether annual
or special, shall be given to each stockholder of record entitled to vote at
the meeting not less than ten nor more than 60 days before the date of the
meeting. Every notice of a special meeting shall state the purpose or purposes
thereof. If the notice is sent by mail, it shall be deemed to have been given
when deposited in the United States mail, postage prepaid, directed to the
stockholder at the address of the stockholder as it appears on the records of
the corporation.

         SECTION 2.04.  Waivers of Notice.

         (a) Written Waiver. Whenever notice is required to be given under any
provisions of the GCL or the certificate of incorporation or these bylaws, a
written waiver, signed by the person or persons entitled to the notice,
whether before or after the time stated therein, shall be deemed equivalent to
notice. Neither the business to be transacted at, nor the purpose of, any
regular or special meeting of the stockholders, directors, or members of a
committee of directors need be specified in any written waiver of notice of
such meeting.

         (b) Waiver by Attendance. Attendance of a person at a meeting, either
in person or by proxy, shall constitute a waiver of notice of such meeting,
except where a person attends a meeting for the express purpose of objecting
at the beginning of the meeting to the transaction of any business because the
meeting was not lawfully called or convened.

         SECTION 2.05.  Exception to Requirements of Notice.

         (a) General Rule. Whenever notice is required to be given, under any
provision of the GCL or of the certificate of incorporation or these bylaws,
to any person with whom communication is unlawful, the giving of such notice
to such person shall not be required and there shall be no duty to apply to
any governmental authority or agency for a license or permit to give such
notice to such person. Any action or meeting which shall be taken or held
without notice to any such person with whom communication is unlawful shall
have the same force and effect as if such notice had been duly given.


                                      -2-
<PAGE>

         (b) Stockholders Without Forwarding Addresses. Whenever notice is
required to be given, under any provision of the GCL or the certificate of
incorporation or these bylaws, to any stockholder to whom (i) notice of two
consecutive annual meetings, and all notices of meetings or of the taking of
action by written consent without a meeting to such person during the period
between such two consecutive annual meetings, or (ii) all, and at least two,
payments (if sent by first class mail) of dividends or interest on securities
during a 12 month period, have been mailed addressed to such person at his
address as shown on the records of the corporation and have been returned
undeliverable, the giving of such notice to such person shall not be required.
Any action or meeting which shall be taken or held without notice to such
person shall have the same force and effect as if such notice had been duly
given. If any such person shall deliver to the corporation a written notice
setting forth the person's then current address, the requirement that notice
be given to such person shall be reinstated.

         SECTION 2.06. Conference Telephone Meetings. One or more directors
may participate in a meeting of the board, or of a committee of the board, by
means of conference telephone or similar communications equipment by means of
which all persons participating in the meeting can hear each other.
Participation in a meeting pursuant to this section shall constitute presence
in person at such meeting.


                                  ARTICLE III

                           Meetings of Stockholders

         SECTION 3.01. Place of Meeting. All meetings of the stockholders of
the corporation shall be held at the registered office of the corporation, or
at such other place within or without the State of Delaware as shall be
designated by the board of directors in the notice of such meeting.

         SECTION 3.02. Annual Meeting. The board of directors may fix and
designate the date and time of the annual meeting of the stockholders. At said
meeting, the stockholders then entitled to vote shall elect directors and
shall transact such other business as may properly be brought before the
meeting.

         SECTION 3.03. Special Meetings. Special meetings of the stockholders
of the corporation may be called at any time by the chairman of the board, a
majority of the board of directors, or at the request, in writing, of
stockholders entitled to cast at least a majority of the votes that all
stockholders are entitled to cast at the particular meeting. At any time, upon
the written request of any person or persons who have duly called a special
meeting, which written request shall state the purpose or purposes of the
meeting, it shall be the duty of the secretary to fix the date of the meeting
which shall be held at such date and time as the secretary may fix, not less
than ten nor more than 60 days after the receipt of the request, and to give
due notice thereof. If the secretary shall neglect or refuse to fix the time
and date of such meeting and give notice thereof, the person or persons
calling the meeting may do so.

                                      -3-
<PAGE>


         SECTION 3.04.  Quorum, Manner of Acting and Adjournment.

         (a) Quorum. The holders of a majority of the shares entitled to vote,
present in person or represented by proxy, shall constitute a quorum at all
meetings of the stockholders except as otherwise provided by the GCL, by the
certificate of incorporation or by these bylaws. If a quorum is not present or
represented at any meeting of the stockholders, the stockholders entitled to
vote thereat, present in person or represented by proxy, shall have power to
adjourn the meeting from time to time, without notice other than announcement
at the meeting, until a quorum is present or represented. At any such
adjourned meeting at which a quorum is present or represented, the corporation
may transact any business which might have been transacted at the original
meeting. If the adjournment is for more than 30 days, or if after the
adjournment a new record date is fixed for the adjourned meeting, a notice of
the adjourned meeting shall be given to each stockholder of record entitled to
vote at the meeting.

         (b) Manner of Acting. Directors shall be elected by a plurality of
the votes of the shares present in person or represented by proxy at the
meeting and entitled to vote on the election of directors. In all matters
other than the election of directors, the affirmative vote of the majority of
shares present in person or represented by proxy at the meeting and entitled
to vote thereon shall be the act of the stockholders, unless the question is
one upon which, by express provision of the applicable statute, the
certificate of incorporation or these bylaws, a different vote is required in
which case such express provision shall govern and control the decision of the
question. The stockholders present in person or by proxy at a duly organized
meeting can continue to do business until adjournment, notwithstanding
withdrawal of enough stockholders to leave less than a quorum.

         SECTION 3.05. Organization. At every meeting of the stockholders, the
chairman of the board, if there be one, or in the case of a vacancy in the
office or absence of the chairman of the board, one of the following persons
present in the order stated: the vice chairman, if one has been appointed, the
president, the vice presidents in their order of rank or seniority, a chairman
designated by the board of directors or a chairman chosen by the stockholders
entitled to cast a majority of the votes which all stockholders present in
person or by proxy are entitled to cast, shall act as chairman, and the
secretary, or, in the absence of the secretary, an assistant secretary, or in
the absence of the secretary and the assistant secretaries, a person appointed
by the chairman, shall act as secretary.

         SECTION 3.06.  Voting.

         (a) General Rule. Unless otherwise provided in the certificate of
incorporation, each stockholder shall be entitled to one vote, in person or by
proxy, for each share of capital stock having voting power held by such
stockholder.


                                      -4-
<PAGE>

         (b)  Voting and Other Action by Proxy.

          (1) A stockholder may execute a writing authorizing another person
     or persons to act for the stockholder as proxy. Such execution may be
     accomplished by the stockholder or the authorized officer, director,
     employee or agent of the stockholder signing such writing or causing his
     or her signature to be affixed to such writing by any reasonable means
     including, but not limited to, by facsimile signature. A stockholder may
     authorize another person or persons to act for the stockholder as proxy
     by transmitting or authorizing the transmission of a telegram, cablegram,
     or other means of electronic transmission to the person who will be the
     holder of the proxy or to a proxy solicitation firm, proxy support
     service organization or like agent duly authorized by the person who will
     be the holder of the proxy to receive such transmission if such telegram,
     cablegram or other means of electronic transmission sets forth or is
     submitted with information from which it can be determined that the
     telegram, cablegram or other electronic transmission was authorized by
     the stockholder.

          (2) No proxy shall be voted or acted upon after three years from its
     date, unless the proxy provides for a longer period.

          (3) A duly executed proxy shall be irrevocable if it states that it
     is irrevocable and if, and only so long as, it is coupled with an
     interest sufficient in law to support an irrevocable power. A proxy may
     be made irrevocable regardless of whether the interest with which it is
     coupled is an interest in the stock itself or an interest in the
     corporation generally.


         SECTION 3.07. Consent of Stockholders in Lieu of Meeting. Any action
required to be taken at any annual or special meeting of stockholders of the
corporation, or any action which may be taken at any annual or special meeting
of such stockholders, may be taken without a meeting, without prior notice and
without a vote, if a consent or consents in writing, setting forth the action
so taken, shall be signed by the holders of outstanding stock having not less
than the minimum number of votes that would be necessary to authorize or take
such action at a meeting at which all shares entitled to vote thereon were
present and voted and shall be delivered to the corporation by delivery to its
registered office in Delaware, its principal place of business, or an officer
or agent of the corporation having custody of the book in which proceedings of
meetings of stockholders are recorded. Every written consent shall bear the
date of signature of each stockholder who signs the consent and no written
consent shall be effective to take the corporate action referred to therein
unless, within 60 days of the earliest dated consent delivered in the manner
required in this section to the corporation, written consents signed by a
sufficient number of holders to take action are delivered to the corporation
by delivery to its registered office in Delaware, its principal place of
business, or an officer or agent of the corporation having custody of the book
in which proceedings of meetings of stockholders are recorded. Delivery made
to a corporation's registered office shall be by hand or by certified or
registered mail, return receipt requested. Prompt notice of the taking of the
corporate action without a meeting by less than unanimous written consent
shall be given to those stockholders who have not consented in writing.

                                      -5-
<PAGE>


         SECTION 3.08. Voting Lists. The officer who has charge of the stock
ledger of the corporation shall prepare and make, at least ten days before
every meeting of stockholders, a complete list of the stockholders entitled to
vote at the meeting. The list shall be arranged in alphabetical order, showing
the address of each stockholder and the number of shares registered in the
name of each stockholder. Such list shall be open to the examination of any
stockholder, for any purpose germane to the meeting, during ordinary business
hours, for a period of at least ten days prior to the meeting either at a
place within the city where the meeting is to be held, which place shall be
specified in the notice of the meeting, or, if not so specified, at the place
where the meeting is to be held. The list shall also be produced and kept at
the time and place of the meeting during the whole time thereof, and may be
inspected by any stockholder who is present.

         SECTION 3.09.  Inspectors of Election.

         (a) Appointment. All elections of directors shall be by written
ballot, unless otherwise provided in the certificate of incorporation; the
vote upon any other matter need not be by ballot. In advance of any meeting of
stockholders the board of directors may appoint one or more inspectors, who
need not be stockholders, to act at the meeting and to make a written report
thereof. The board of directors may designate one or more persons as alternate
inspectors to replace any inspector who fails to act. If no inspector or
alternate is able to act at a meeting of stockholders, the person presiding at
the meeting shall appoint one or more inspectors to act at the meeting. Each
inspector, before entering upon the discharge of his or her duties, shall take
and sign an oath faithfully to execute the duties of inspector with strict
impartiality and according to the person's best ability.

         (b) Duties. The inspectors shall ascertain the number of shares
outstanding and the voting power of each, shall determine the shares
represented at the meeting and the validity of proxies and ballots, shall
count all votes and ballots, shall determine and retain for a reasonable
period a record of the disposition of any challenges made to any determination
by the inspectors, and shall certify their determination of the number of
shares represented at the meeting and their count of all votes and ballots.
The inspectors may appoint or retain other persons or entities to assist the
inspectors in the performance of the duties of the inspectors.

         (c) Polls. The date and time of the opening and the closing of the
polls for each matter upon which the stockholders will vote at a meeting shall
be announced at the meeting. No ballot, proxies or votes, nor any revocations
thereof or changes thereto, shall be accepted by the inspectors after the
closing of the polls unless the Court of Chancery upon application by a
stockholder shall determine otherwise.

         (d) Reconciliation of Proxies and Ballots. In determining the
validity and counting of proxies and ballots, the inspectors shall be limited
to an examination of the proxies, any envelopes submitted with those proxies,
any information transmitted in accordance with section 2.07, ballots and the
regular books and records of the corporation, except that the inspectors may
consider other

                                      -6-
<PAGE>

reliable information for the limited purpose of reconciling proxies and
ballots submitted by or on behalf of banks, brokers, their nominees or similar
persons which represent more votes than the holder of a proxy is authorized by
the record owner to cast or more votes than the stockholder holds of record.
If the inspectors consider other reliable information for the limited purpose
permitted herein, the inspectors at the time they make their certification
pursuant to subsection (b) shall specify the precise information considered by
them including the person or persons from whom they obtained the information,
when the information was obtained, the means by which the information was
obtained and the basis for the inspectors' belief that such information is
accurate and reliable.


                                  ARTICLE IV

                              Board of Directors

         SECTION 4.01. Powers. All powers vested by law in the corporation
shall be exercised by or under the authority of, and the business and affairs
of the corporation shall be managed under the direction of, the board of
directors.

         SECTION 4.02. Number and Term of Office. The board of directors shall
consist of such number of directors, not less than one nor more than nine, as
may be determined from time to time by resolution of the board of directors.
Each director shall hold office until the expiration of the term for which he
or she was selected and until a successor shall have been elected and
qualified or until his or her earlier death, resignation or removal. Directors
need not be residents of Delaware or stockholders of the corporation.

         SECTION 4.03. Vacancies. Vacancies and newly created directorships
resulting from any increase in the authorized number of directors elected by
all of the stockholders having a right to vote as a single class may be filled
by a majority of the directors then in office, though less than a quorum, or
by a sole remaining director, and the directors so chosen shall hold office
until their successors are elected and qualified or until their earlier death,
resignation or removal. If there are no directors in office, then an election
of directors may be held in the manner provided by statute. Whenever the
holders of any class or classes of stock or series thereof are entitled to
elect one or more directors by the provisions of the certificate of
incorporation, vacancies and newly created directorships of such class or
classes or series may be filled by a majority of the directors elected by such
class or classes or series thereof then in office, or by a sole remaining
director so elected. If, at the time of filling any vacancy or any newly
created directorship, the directors then in office shall constitute less than
a majority of the whole board (as constituted immediately prior to any such
increase), the Court of Chancery may, upon application of any stockholder or
stockholders holding at least ten percent of the total number of the shares at
the time outstanding having the right to vote for such directors, summarily
order an election to be held to fill any such vacancies or newly created
directorships, or to replace the directors chosen by the directors then in
office.

         SECTION 4.04. Resignations. Any director may resign at any time upon
written notice to

                                      -7-
<PAGE>

the corporation. The resignation shall be effective upon receipt thereof by
the corporation or at such subsequent time as shall be specified in the notice
of resignation and, unless otherwise specified in the notice, the acceptance
of the resignation shall not be necessary to make it effective.

         SECTION 4.05. Removal. Any director or the entire board of directors
may be removed, with or without cause, by the holders of shares entitled to
cast a majority of the votes which all stockholders are entitled to cast at an
election of directors.

         SECTION 4.06. Organization. At every meeting of the board of
directors, the chairman of the board, if there be one, or, in the case of a
vacancy in the office or absence of the chairman of the board, one of the
following officers present in the order stated: the vice chairman of the
board, if there be one, the president, the vice presidents in their order of
rank and seniority, or a chairman chosen by a majority of the directors
present, shall preside, and the secretary, or, in the absence of the
secretary, an assistant secretary, or in the absence of the secretary and the
assistant secretaries, any person appointed by the chairman of the meeting,
shall act as secretary.

         SECTION 4.07. Place of Meeting. Meetings of the board of directors
shall be held at such place within or without the State of Delaware as the
board of directors may from time to time determine, or as may be designated in
the notice of the meeting.

         SECTION 4.08. Regular Meetings. Regular meetings of the board of
directors shall be held without notice at such time and place as shall be
designated from time to time by resolution of the board of directors.

         SECTION 4.09. Special Meetings. Special meetings of the board of
directors shall be held whenever called by the chairman of the board or by two
or more of the directors.

         SECTION 4.10. Quorum, Manner of Acting and Adjournment.

         (a) General Rule. At all meetings of the board a majority of the
total number of directors shall constitute a quorum for the transaction of
business. The vote of a majority of the directors present at any meeting at
which a quorum is present shall be the act of the board of directors, except
as may be otherwise specifically provided by the GCL or by the certificate of
incorporation. If a quorum is not present at any meeting of the board of
directors, the directors present thereat may adjourn the meeting from time to
time, without notice other than announcement at the meeting, until a quorum is
present.

         (b) Unanimous Written Consent. Unless otherwise restricted by the
certificate of incorporation, any action required or permitted to be taken at
any meeting of the board of directors may be taken without a meeting, if all
members of the board consent thereto in writing, and the writing or writings
are filed with the minutes of proceedings of the board.


                                      -8-
<PAGE>

         SECTION 4.11.  Executive and Other Committees.

         (a) Establishment. The board of directors may, by resolution adopted
by a majority of the whole board, establish an Executive Committee and one or
more other committees, each committee to consist of one or more directors. The
board may designate one or more directors as alternate members of any
committee, who may replace any absent or disqualified member at any meeting of
the committee. In the absence or disqualification of a member of a committee
and the alternate or alternates, if any, designated for such member, the
member or members of the committee present at any meeting and not disqualified
from voting, whether or not they constitute a quorum, may unanimously appoint
another director to act at the meeting in the place of any such absent or
disqualified member.

         (b) Powers. The Executive Committee, if established, and any such
other committee to the extent provided in the resolution establishing such
committee shall have and may exercise all the power and authority of the board
of directors in the management of the business and affairs of the corporation
and may authorize the seal of the corporation to be affixed to all papers
which may require it; but no such committee shall have the power or authority
in reference to amending the certificate of incorporation (except that a
committee may, to the extent authorized in the resolution or resolutions
providing for the issuance of shares of stock adopted by the board of
directors as provided in Section 151(a) of the GCL, fix the designation and
any of the preferences or rights of such shares relating to dividends,
redemption, dissolution, any distribution of assets of the corporation or the
conversion into, or the exchange of such shares for, shares of any other class
or classes or any other series of the same or any other class or classes of
stock of the corporation or fix the number of shares of any series of stock or
authorize the increase or decrease of shares of any series), adopting an
agreement of merger or consolidation under Section 251 or 252 of the GCL,
recommending to the stockholders the sale, lease or exchange of all or
substantially all of the corporation's property and assets, recommending to
the stockholders a dissolution of the corporation or a revocation of a
dissolution, or amending the bylaws of the corporation. The Executive
Committee shall have the power or authority to declare a dividend, to
authorize the issuance of stock and to adopt a certificate of ownership and
merger pursuant to Section 253 of the GCL. Such committee or committees shall
have such name or names as may be determined from time to time by resolution
adopted by the board of directors. Each committee so formed shall keep regular
minutes of its meetings and report the same to the board of directors when
required.

         (c) Committee Procedures. The term "board of directors" or "board,"
when used in any provision of these bylaws relating to the organization or
procedures of or the manner of taking action by the board of directors, shall
be construed to include and refer to the Executive Committee or other
committee of the board.

         SECTION 4.12. Compensation of Directors. Unless otherwise restricted
by the certificate of incorporation, the board of directors shall have the
authority to fix the compensation of directors.



                                      -9-
<PAGE>

                                   ARTICLE V

                                   Officers

         SECTION 5.01. Number, Qualifications and Designation. The officers of
the corporation shall be chosen by the board of directors and shall be a
president, one or more vice presidents, a secretary, a treasurer, and such
other officers as may be elected in accordance with the provisions of section
5.03 of this Article. Any number of offices may be held by the same person.
Officers may, but need not, be directors or stockholders of the corporation.
The board of directors may elect from among the members of the board a
chairman of the board and a vice chairman of the board who shall be officers
of the corporation. The chairman of the board or the president, as designated
from time to time by the board of directors, shall be the chief executive
officer of the corporation.

         SECTION 5.02. Election and Term of Office. The officers of the
corporation, except those elected by delegated authority pursuant to section
5.03 of this Article, shall be elected annually by the board of directors, and
each such officer shall hold office for a term of one year and until a
successor is elected and qualified, or until his or her earlier resignation or
removal. Any officer may resign at any time upon written notice to the
corporation.

         SECTION 5.03. Subordinate Officers, Committees and Agents. The board
of directors may from time to time elect such other officers and appoint such
committees, employees or other agents as it deems necessary, who shall hold
their offices for such terms and shall exercise such powers and perform such
duties as are provided in these bylaws, or as the board of directors may from
time to time determine. The board of directors may delegate to any officer or
committee the power to elect subordinate officers and to retain or appoint
employees or other agents, or committees thereof, and to prescribe the
authority and duties of such subordinate officers, committees, employees or
other agents.

         SECTION 5.04. The Chairman and Vice Chairman of the Board. The
chairman of the board, if there be one, or in the absence of the chairman, the
vice chairman of the board, if there be one, shall preside at all meetings of
the stockholders and of the board of directors, and shall perform such other
duties as may from time to time be assigned to them by the board of directors.

         SECTION 5.05. The President. The president shall have general
supervision over the business and operations of the corporation, subject,
however, to the control of the board of directors. The president shall, in
general, perform all duties incident to the office of president, and such
other duties as from time to time may be assigned by the board of directors
and, if the chairman of the board is the chief executive officer, the chairman
of the board.

         SECTION 5.06. The Vice Presidents. The vice presidents shall perform
the duties of the president in the absence of the president and such other
duties as may from time to time be assigned to them by the board of directors
or by the president.


                                     -10-
<PAGE>

         SECTION 5.07. The Secretary. The secretary, or an assistant
secretary, shall attend all meetings of the stockholders and of the board of
directors and shall record the proceedings of the stockholders and of the
directors and of committees of the board in a book or books to be kept for
that purpose; shall see that notices are given and records and reports
properly kept and filed by the corporation as required by law; shall be the
custodian of the seal of the corporation and see that it is affixed to all
documents to be executed on behalf of the corporation under its seal; and, in
general, shall perform all duties incident to the office of secretary, and
such other duties as may from time to time be assigned by the board of
directors or the president.

         SECTION 5.08. The Treasurer. The treasurer, or an assistant
treasurer, shall have or provide for the custody of the funds or other
property of the corporation; shall collect and receive or provide for the
collection and receipt of moneys earned by or in any manner due to or received
by the corporation; shall deposit all funds in his or her custody as treasurer
in such banks or other places of deposit as the board of directors may from
time to time designate; whenever so required by the board of directors, shall
render an account showing his or her transactions as treasurer and the
financial condition of the corporation; and, in general, shall discharge such
other duties as may from time to time be assigned by the board of directors or
the president.

         SECTION 5.09. Officers' Bonds. No officer of the corporation need
provide a bond to guarantee the faithful discharge of the officer's duties
unless the board of directors shall by resolution so require a bond in which
event such officer shall give the corporation a bond (which shall be renewed
if and as required) in such sum and with such surety or sureties as shall be
satisfactory to the board of directors for the faithful performance of the
duties of office.

         SECTION 5.10. Salaries. The salaries of the officers and agents of
the corporation elected by the board of directors shall be fixed from time to
time by the board of directors.


                                  ARTICLE VI

                     Certificates of Stock, Transfer, Etc.

         SECTION 6.01.  Form and Issuance.

         (a) Issuance. The shares of the corporation shall be represented by
certificates unless the board of directors shall by resolution provide that
some or all of any class or series of stock shall be uncertificated shares.
Any such resolution shall not apply to shares represented by a certificate
until the certificate is surrendered to the corporation. Notwithstanding the
adoption of any resolution providing for uncertificated shares, every holder
of stock represented by certificates and upon request every holder of
uncertificated shares shall be entitled to have a certificate signed by, or in
the name of the corporation by, the chairman or vice chairman of the board of
directors, or the president or vice president, and by the treasurer or an
assistant treasurer, or the secretary or an assistant secretary, representing
the number of shares registered in certificate form.

                                     -11-
<PAGE>

         (b) Form and Records. Stock certificates of the corporation shall be
in such form as approved by the board of directors. The stock record books and
the blank stock certificate books shall be kept by the secretary or by any
agency designated by the board of directors for that purpose. The stock
certificates of the corporation shall be numbered and registered in the stock
ledger and transfer books of the corporation as they are issued.

         (c) Signatures. Any of or all the signatures upon the stock
certificates of the corporation may be a facsimile. In case any officer,
transfer agent or registrar who has signed, or whose facsimile signature has
been placed upon, any share certificate shall have ceased to be such officer,
transfer agent or registrar, before the certificate is issued, it may be
issued with the same effect as if the signatory were such officer, transfer
agent or registrar at the date of its issue.

         SECTION 6.02. Transfer. Transfers of shares shall be made on the
share register or transfer books of the corporation upon surrender of the
certificate therefor, endorsed by the person named in the certificate or by an
attorney lawfully constituted in writing. No transfer shall be made which
would be inconsistent with the provisions of Article 8, Title 6 of the
Delaware Uniform Commercial Code-Investment Securities.

         SECTION 6.03. Lost, Stolen, Destroyed or Mutilated Certificates. The
board of directors may direct a new certificate of stock or uncertificated
shares to be issued in place of any certificate theretofore issued by the
corporation alleged to have been lost, stolen or destroyed, upon the making of
an affidavit of that fact by the person claiming the certificate of stock to
be lost, stolen or destroyed. When authorizing such issue of a new certificate
or certificates, the board of directors may, in its discretion and as a
condition precedent to the issuance thereof, require the owner of such lost,
stolen or destroyed certificate or certificates, or the legal representative
of the owner, to give the corporation a bond sufficient to indemnify against
any claim that may be made against the corporation on account of the alleged
loss, theft or destruction of such certificate or the issuance of such new
certificate or uncertificated shares.

         SECTION 6.04. Record Holder of Shares. The corporation shall be
entitled to recognize the exclusive right of a person registered on its books
as the owner of shares to receive dividends, and to vote as such owner, and to
hold liable for calls and assessments a person registered on its books as the
owner of shares, and shall not be bound to recognize any equitable or other
claim to or interest in such share or shares on the part of any other person,
whether or not it shall have express or other notice thereof, except as
otherwise provided by the laws of Delaware.

         SECTION 6.05.  Determination of Stockholders of Record.

         (a) Meetings of Stockholders. In order that the corporation may
determine the stockholders entitled to notice of or to vote at any meeting of
stockholders or any adjournment thereof, the board of directors may fix a
record date, which record date shall not precede the date upon which the
resolution fixing the record date is adopted by the board of directors, and
which record date shall not be more than 60 nor less than ten days before the
date of such meeting. If no record date is fixed

                                     -12-
<PAGE>

by the board of directors, the record date for determining stockholders
entitled to notice of or to vote at a meeting of stockholders shall be at the
close of business on the day next preceding the day on which notice is given,
or, if notice is waived, at the close of business on the day next preceding
the day on which the meeting is held. A determination of stockholders of
record entitled to notice of or to vote at a meeting of stockholders shall
apply to any adjournment of the meeting unless the board of directors fixes a
new record date for the adjourned meeting.

         (b) Consent of Stockholders. In order that the corporation may
determine the stockholders entitled to consent to corporate action in writing
without a meeting, the board of directors may fix a record date, which record
date shall not precede the date upon which the resolution fixing the record
date is adopted by the board of directors, and which date shall not be more
than ten days after the date upon which the resolution fixing the record date
is adopted by the board of directors. If no record date has been fixed by the
board of directors, the record date for determining stockholders entitled to
consent to corporate action in writing without a meeting, when no prior action
by the board of directors is required by the GCL, shall be the first date on
which a signed written consent setting forth the action taken or proposed to
be taken is delivered to the corporation by delivery to its registered office
in Delaware, its principal place of business, or an officer or agent of the
corporation having custody of the book in which proceedings of meetings of
stockholders are recorded. Delivery made to a corporation's registered office
shall be by hand or by certified or registered mail, return receipt requested.
If no record date has been fixed by the board of directors and prior action by
the board of directors is required by the GCL, the record date for determining
stockholders entitled to consent to corporate action in writing without a
meeting shall be at the close of business on the day on which the board of
directors adopts the resolution taking such prior action.

         (c) Dividends. In order that the corporation may determine the
stockholders entitled to receive payment of any dividend or other distribution
or allotment of any rights of the stockholders entitled to exercise any rights
in respect of any change, conversion or exchange of stock, or for the purpose
of any other lawful action, the board of directors may fix a record date,
which record date shall not precede the date upon which the resolution fixing
the record date is adopted, and which record date shall be not more than 60
days prior to such action. If no record date is fixed, the record date for
determining stockholders for any such purpose shall be at the close of
business on the day on which the board of directors adopts the resolution
relating thereto.

                                  ARTICLE VII

                  Indemnification of Directors, Officers and
                       Other Authorized Representatives

         SECTION 7.01. Indemnification of Authorized Representatives in Third
Party Proceedings. The corporation shall indemnify any person who was or is an
authorized representative of the corporation, and who was or is a party, or is
threatened to be made a party to any third party proceeding, by reason of the
fact that such person was or is an authorized representative of the
corporation, against expenses, judgments, fines and amounts paid in settlement
actually and

                                     -13-
<PAGE>

reasonably incurred by such person in connection with such third party
proceeding if such person acted in good faith and in a manner such person
reasonably believed to be in, or not opposed to, the best interests of the
corporation and, with respect to any criminal third party proceeding, had no
reasonable cause to believe such conduct was unlawful. The termination of any
third party proceeding by judgment, order, settlement, conviction or upon a
plea of nolo contendere or its equivalent, shall not of itself create a
presumption that the authorized representative did not act in good faith and
in a manner which such person reasonably believed to be in or not opposed to,
the best interests of the corporation, and, with respect to any criminal third
party proceeding, had reasonable cause to believe that such conduct was
unlawful.

         SECTION 7.02. Indemnification of Authorized Representatives in
Corporate Proceedings. The corporation shall indemnify any person who was or
is an authorized representative of the corporation and who was or is a party
or is threatened to be made a party to any corporate proceeding, by reason of
the fact that such person was or is an authorized representative of the
corporation, against expenses actually and reasonably incurred by such person
in connection with the defense or settlement of such corporate proceeding if
such person acted in good faith and in a manner reasonably believed to be in,
or not opposed to, the best interests of the corporation and except that no
indemnification shall be made in respect of any claim, issue or matter as to
which such person shall have been adjudged to be liable to the corporation
unless and only to the extent that the Court of Chancery or the court in which
such corporate proceeding was brought shall determine upon application that,
despite the adjudication of liability but in view of all the circumstances of
the case, such authorized representative is fairly and reasonably entitled to
indemnity for such expenses which the Court of Chancery or such other court
shall deem proper.

         SECTION 7.03. Mandatory Indemnification of Authorized
Representatives. To the extent that an authorized representative or other
employee or agent of the corporation has been successful on the merits or
otherwise in defense of any third party or corporate proceeding or in defense
of any claim, issue or matter therein, such person shall be indemnified
against expenses actually and reasonably incurred by such person in connection
therewith.

         SECTION 7.04. Determination of Entitlement to Indemnification. Any
indemnification under section 7.01, 7.02 or 7.03 of this Article (unless
ordered by a court) shall be made by the corporation only as authorized in the
specific case upon a determination that indemnification of the authorized
representative or other employee or agent is proper in the circumstances
because such person has either met the applicable standard of conduct set
forth in section 7.01 or 7.02 or has been successful on the merits or
otherwise as set forth in section 7.03 and that the amount requested has been
actually and reasonably incurred. Such determination shall be made:

               (1) by the board of directors by a majority vote of a quorum
          consisting of directors who were not parties to such third party or
          corporate proceeding; or

               (2) if such a quorum is not obtainable, or even if obtainable,
          a quorum of disinterested directors so directs, by independent legal
          counsel in a written opinion; or

                                     -14-
<PAGE>

          (3) by the stockholders.

         SECTION 7.05. Advancing Expenses. Expenses actually and reasonably
incurred in defending a third party or corporate proceeding shall be paid on
behalf of an authorized representative by the corporation in advance of the
final disposition of such third party or corporate proceeding upon receipt of
an undertaking by or on behalf of the authorized representative to repay such
amount if it shall ultimately be determined that the authorized representative
is not entitled to be indemnified by the corporation as authorized in this
Article. The financial ability of any authorized representative to make a
repayment contemplated by this section shall not be a prerequisite to the
making of an advance. Expenses incurred by other employees and agents may be
so paid upon such terms and conditions, if any, as the board of directors
deems appropriate.

         SECTION 7.06. Definitions. For purposes of this Article:

               (1) "authorized representative" shall mean any and all
          directors and officers of the corporation and any person designated
          as an authorized representative by the board of directors of the
          corporation (which may, but need not, include any person serving at
          the request of the corporation as a director, officer, employee or
          agent of another corporation, partnership, joint venture, trust or
          other enterprise);

               (2) "corporation" shall include, in addition to the resulting
          corporation, any constituent corporation (including any constituent
          of a constituent) absorbed in a consolidation or merger which, if
          its separate existence had continued, would have had power and
          authority to indemnify its directors, officers, employees or agents,
          so that any person who is or was a director, officer, employee or
          agent of such constituent corporation, or is or was serving at the
          request of such constituent corporation as a director, officer,
          employee or agent of another corporation, partnership, joint
          venture, trust or other enterprise, shall stand in the same position
          under the provisions of this Article with respect to the resulting
          or surviving corporation as such person would have with respect to
          such constituent corporation if its separate existence had
          continued;

               (3) "corporate proceeding" shall mean any threatened, pending
          or completed action or suit by or in the right of the corporation to
          procure a judgment in its favor or investigative proceeding by the
          corporation;

               (4) "criminal third party proceeding" shall include any action
          or investigation which could or does lead to a criminal third party
          proceeding;

               (5) "expenses" shall include attorneys' fees and disbursements;

               (6) "fines" shall include any excise taxes assessed on a person
          with respect to an employee benefit plan;


                                     -15-
<PAGE>

               (7) "not opposed to the best interests of the corporation"
          shall include actions taken in good faith and in a manner the
          authorized representative reasonably believed to be in the interest
          of the participants and beneficiaries of an employee benefit plan;

               (8) "other enterprises" shall include employee benefit plans;

               (9) "party" shall include the giving of testimony or similar
          involvement;

               (10) "serving at the request of the corporation" shall include
          any service as a director, officer or employee of the corporation
          which imposes duties on, or involves services by, such director,
          officer or employee with respect to an employee benefit plan, its
          participants, or beneficiaries; and

               (11) "third party proceeding" shall mean any threatened,
          pending or completed action, suit or proceeding, whether civil,
          criminal, administrative, or investigative, other than an action by
          or in the right of the corporation.

         SECTION 7.07. Insurance. The corporation may purchase and maintain
insurance on behalf of any person who is or was a director, officer, employee
or agent of the corporation, or is or was serving at the request of the
corporation as a director, officer, employee or agent of another corporation,
partnership, joint venture, trust or other enterprise against any liability
asserted against the person and incurred by the person in any such capacity,
or arising out of his or her status as such, whether or not the corporation
would have the power or the obligation to indemnify such person against such
liability under the provisions of this Article.

         SECTION 7.08. Scope of Article. The indemnification of authorized
representatives and advancement of expenses, as authorized by the preceding
provisions of this Article, shall not be deemed exclusive of any other rights
to which those seeking indemnification or advancement of expenses may be
entitled under any agreement, vote of stockholders or disinterested directors
or otherwise, both as to action in an official capacity and as to action in
another capacity while holding such office. The indemnification and
advancement of expenses provided by or granted pursuant to this Article shall,
unless otherwise provided when authorized or ratified, continue as to a person
who has ceased to be an authorized representative and shall inure to the
benefit of the heirs, executors and administrators of such a person.

         SECTION 7.09. Reliance on Provisions. Each person who shall act as an
authorized representative of the corporation shall be deemed to be doing so in
reliance upon rights of indemnification provided by this Article.



                                     -16-
<PAGE>

                                 ARTICLE VIII

                              General Provisions

         SECTION 8.01. Dividends. Subject to the restrictions contained in the
GCL and any restrictions contained in the certificate of incorporation, the
board of directors may declare and pay dividends upon the shares of capital
stock of the corporation.

         SECTION 8.02. Contracts. Except as otherwise provided in these
bylaws, the board of directors may authorize any officer or officers including
the chairman and vice chairman of the board of directors, or any agent or
agents, to enter into any contract or to execute or deliver any instrument on
behalf of the corporation and such authority may be general or confined to
specific instances.

         SECTION 8.03. Corporate Seal. The corporation shall have a corporate
seal, which shall have inscribed thereon the name of the corporation, the year
of its organization and the words "Corporate Seal, Delaware". The seal may be
used by causing it or a facsimile thereof to be impressed or affixed or in any
other manner reproduced.

         SECTION 8.04. Deposits. All funds of the corporation shall be
deposited from time to time to the credit of the corporation in such banks,
trust companies, or other depositories as the board of directors may approve
or designate, and all such funds shall be withdrawn only upon checks signed by
such one or more officers or employees as the board of directors shall from
time to time determine.

         SECTION 8.05. Corporate Records.

         (a) Examination by Stockholders. Every stockholder shall, upon
written demand under oath stating the purpose thereof, have a right to
examine, in person or by agent or attorney, during the usual hours for
business, for any proper purpose, the stock ledger, list of stockholders,
books or records of account, and records of the proceedings of the
stockholders and directors of the corporation, and to make copies or extracts
therefrom. A proper purpose shall mean a purpose reasonably related to such
person's interest as a stockholder. In every instance where an attorney or
other agent shall be the person who seeks the right to inspection, the demand
under oath shall be accompanied by a power of attorney or such other writing
which authorizes the attorney or other agent to so act on behalf of the
stockholder. The demand under oath shall be directed to the corporation at its
registered office in Delaware or at its principal place of business. Where the
stockholder seeks to inspect the books and records of the corporation, other
than its stock ledger or list of stockholders, the stockholder shall first
establish (1) that the stockholder has complied with the provisions of this
section respecting the form and manner of making demand for inspection of such
documents; and (2) that the inspection sought is for a proper purpose. Where
the stockholder seeks to inspect the stock ledger or list of stockholders of
the corporation and has complied with the provisions of this section
respecting the form and manner of making demand for inspection of such

                                     -17-

<PAGE>

documents, the burden of proof shall be upon the corporation to establish that
the inspection sought is for an improper purpose.

         (b) Examination by Directors. Any director shall have the right to
examine the corporation's stock ledger, a list of its stockholders and its
other books and records for a purpose reasonably related to the person's
position as a director.

         SECTION 8.06. Amendment of Bylaws. These bylaws may be altered,
amended or repealed or new bylaws may be adopted either (1) by vote of the
stockholders at a duly organized annual or special meeting of stockholders, or
(2) by vote of a majority of the board of directors at any regular or special
meeting of directors if such power is conferred upon the board of directors by
the certificate of incorporation.

                                     -18-



<PAGE>




                                                             L&W DRAFT 7/17/97
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                            DECISIONONE CORPORATION





                    ___% SENIOR SUBORDINATED NOTES DUE 2007



                     ------------------------------------


                                   INDENTURE


                         Dated as of August ___, 1997


                     ------------------------------------








                     ------------------------------------
                              FLEET NATIONAL BANK
                                    TRUSTEE
                     ------------------------------------









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<PAGE>






                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                                                       Page
<S>                           <C>                                                                    <C>
ARTICLE 1                      DEFINITIONS AND INCORPORATION BY REFERENCE..............................  1
     Section 1.01.             Definitions.............................................................  1
     Section 1.02.             Other Definitions. ..................................................... 17
     Section 1.03.             Incorporation By Reference of Trust Indenture Act....................... 17
     Section 1.04.             Rules of Construction................................................... 18
     Section 1.05.             Compliance Certificates and Opinions.................................... 18
     Section 1.06.             Form of Documents Delivered To Trustee.................................. 19
     Section 1.07.             Acts of Holders......................................................... 20

ARTICLE 2                      THE NOTES............................................................... 21
     Section 2.01.             Form and Dating......................................................... 21
     Section 2.02.             Execution and Authentication............................................ 21
     Section 2.03.             Registrar and Paying Agent.............................................. 21
     Section 2.04.             Paying Agent to Hold Money in Trust..................................... 22
     Section 2.05.             Lists of Holders of the Notes........................................... 22
     Section 2.06.             Transfer and Exchange................................................... 22
     Section 2.07.             Replacement Notes....................................................... 23
     Section 2.08.             Outstanding Notes....................................................... 23
     Section 2.09.             Treasury Notes.......................................................... 24
     Section 2.10.             Temporary Notes......................................................... 24
     Section 2.11.             Cancellation............................................................ 24
     Section 2.12.             Defaulted Interest...................................................... 24
     Section 2.13.             Record Date............................................................. 25
     Section 2.14.             CUSIP Number............................................................ 25
     Section 2.15.             Computation of Interest................................................. 25

ARTICLE 3                      REDEMPTION AND PREPAYMENT............................................... 25
     Section 3.01.             Election to Redeem; Notice to Trustee................................... 25
     Section 3.02.             Selection by Trustee of Notes to Be Redeemed............................ 25
     Section 3.03.             Notice of Redemption.................................................... 26
     Section 3.04.             Effect of Notice of Redemption.......................................... 27
     Section 3.05.             Deposit of Redemption Price............................................. 27
     Section 3.06.             Notes Payable on Redemption Date........................................ 27
     Section 3.07.             Notes Redeemed in Part.................................................. 27
     Section 3.08.             Optional Redemption..................................................... 27
     Section 3.09.             Mandatory Redemption.................................................... 28
     Section 3.10.             Offer to Purchase by Application of Excess Proceeds..................... 28

ARTICLE 4                      COVENANTS............................................................... 30
     Section 4.01.             Payment of Principal, Premium and Interest.............................. 30
     Section 4.02.             Maintenance of Office or Agency......................................... 30
     Section 4.03.             Money for Payments to Be Held In Trust.................................. 31
     Section 4.04.             Reports................................................................. 32
     Section 4.05.             Statement as to Compliance; Notice of Default........................... 33
     Section 4.06.             Payment of Taxes and Other Claims....................................... 33
     Section 4.07              Stay, Extension and Usuary Laws..........................................34
     Section 4.08.             Corporate Existence..................................................... 34
     Section 4.09.             Offer to Repurchase Upon Change of Control.............................. 34
     Section 4.10.             Asset Sales............................................................. 36
     Section 4.11.             Limitation on Restricted Payments....................................... 37




                                                    i

<PAGE>

     Section 4.12.             Limitation on Incurrence of Indebtedness and Issuance of
                               Preferred Stock......................................................... 42
     Section 4.13.             Transactions with Affiliates............................................ 44
     Section 4.14.             Dividend and Other Payment Restrictions Affecting Subsidiaries.......... 45
     Section 4.15.             Limitations on Guarantees of Indebtedness by Restricted Subsidiaries.... 45
     Section 4.17              Sale and Leaseback Transactions......................................... 46
     Section 4.18              Anti-Layering........................................................... 46
     Section 4.19              Sales of Accounts Receivables........................................... 47

ARTICLE 5                      SUCCESSORS ..............................................................47
     Section 5.01.             Merger, Consolidation, or Sale of All or Substantially All Assets....... 47
     Section 5.02.             Successor Corporation Substituted....................................... 48

ARTICLE 6                      DEFAULTS AND REMEDIES ...................................................48
     Section 6.01.             Events of Default and Notice Thereof.................................... 48
     Section 6.02.             Acceleration............................................................ 50
     Section 6.03.             Other Remedies.......................................................... 50
     Section 6.04.             Waiver of Past Defaults................................................. 50
     Section 6.05.             Control by Majority.               ..................................... 51
     Section 6.06.             Limitation on Suits..................................................... 51
     Section 6.07.             Rights of Holders of Notes to Receive Payment........................... 51
     Section 6.08.             Collection Suit by Trustee.............................................. 51
     Section 6.09.             Trustee May File Proofs of Claim........................................ 51
     Section 6.10.             Priorities.............................................................. 52
     Section 6.11.             Undertaking for Costs................................................... 52

ARTICLE 7                      TRUSTEE................................................................. 53
     Section 7.01.             Duties of Trustee....................................................... 53
     Section 7.02.             Rights of Trustee....................................................... 54
     Section 7.03.             Individual Rights of Trustee............................................ 54
     Section 7.04.             Trustee's Disclaimer.....................................................54
     Section 7.05.             Notice of Defaults...................................................... 55
     Section 7.06.             Reports by Trustee to Holders of the Notes.............................. 55
     Section 7.07.             Compensation and Indemnity.............................................. 55
     Section 7.08.             Replacement of Trustee.................................................. 56
     Section 7.09.             Successor Trustee by Merger, etc........................................ 57
     Section 7.10.             Eligibility; Disqualification........................................... 57
     Section 7.11.             Preferential Collection of Claims Against the Company................... 57
     Section 7.12.             Rights of Holders with Respect to Time Method and Place................. 57

ARTICLE 8                      LEGAL DEFEASANCE AND COVENANT DEFEASANCE................................ 57
     Section 8.01.             Option to Effect Defeasance or Covenant Defeasance...................... 57




                                                    ii

<PAGE>

     Section 8.02.             Legal Defeasance and Discharge.......................................... 57
     Section 8.03.             Covenant Defeasance..................................................... 58
     Section 8.04.             Conditions to Defeasance or Covenant Defeasance......................... 58
     Section 8.05.             Deposited Money and U.S. Government Obligations to be Held in Trust; Other
                               Miscellaneous Provisions................................................ 59
     Section 8.06.             Repayment to Company.................................................... 60
     Section 8.07.             Reinstatement........................................................... 60

ARTICLE 9                      AMENDMENT, SUPPLEMENT AND WAIVER
     Section 9.01.             Without Consent of Holders of Notes..................................... 61
     Section 9.02.             With Consent of Holders of Notes........................................ 61
     Section 9.03.             Compliance with TIA..................................................... 63
     Section 9.04.             Revocation and Effect of Consents....................................... 63
     Section 9.05.             Notation on or Exchange of Notes........................................ 63

ARTICLE 10                     SUBORDINATION........................................................... 63
     Section 10.01.            Agreement to Subordinate................................................ 63
     Section 10.02.            Liquidation; Dissolution; Bankruptcy.................................... 64
     Section 10.03.            Default on Designated Senior Debt....................................... 64
     Section 10.04.            Acceleration of Securities.............................................. 65
     Section 10.05.            When Distribution Must Be Paid Over..................................... 65
     Section 10.06.            Notice by Company....................................................... 66
     Section 10.07.            Subrogation............................................................. 66
     Section 10.08.            Relative Rights......................................................... 66
     Section 10.09.            Subordination May Not Be Impaired by Company............................ 66
     Section 10.10.            Distribution or Notice to Representative................................ 66
     Section 10.11.            Rights of Trustee and Paying Agent...................................... 67
     Section 10.12.            Authorization to Effect Subordination................................... 67
     Section 10.13.            No Waiver of Subordination Provisions................................... 67
     Section 10.14.            Certain Definitions..................................................... 68

ARTICLE 11                     SATISFACTION AND DISCHARGE ..............................................68
     Section 11.01             Satisfaction and Discharge of Indenture................................. 68
     Section 11.02             Application of Trust  Money............................................. 69

ARTICLE 12                     MISCELLANEOUS ...........................................................69
     Section 12.01.            Conflict of Any Provision of Indenture with TIA......................... 69
     Section 12.02.            Notices................................................................. 69
     Section 12.03.            Communication by Holders of Notes with Other Holders of Notes........... 70
     Section 12.04.            Certificate and Opinion as to Conditions Precedent...................... 70
     Section 12.05.            Legal Holidays.......................................................... 71
     Section 12.06.            No Personal Liability of Directors, Officers, Employees and Stockholders. 71
     Section 12.07.            Governing Law........................................................... 71




                                                   iii

<PAGE>

     Section 12.08.            No Adverse Interpretation of Other Agreements........................... 71
     Section 12.09.            Successors and Assigns.................................................. 71
     Section 12.10.            Severability............................................................ 71
     Section 12.11.            Counterpart Originals................................................... 72
     Section 12.12.            Table of Contents, Headings, etc........................................ 72



                                                 EXHIBITS

A                 Form of Note
B                 Form of Supplemental Indenture to be Delivered by Guarantors




                                                    iv

<PAGE>





                            CROSS-REFERENCE TABLE*

         Trust Indenture                                      Indenture
         ---------------                                      ---------
         Section
         -------
         Act Section
         -----------
         310(a)(1)............................................    7.10          
              (a)(2)..........................................    7.10
              (a)(3)..........................................    N.A.
              (a)(4)..........................................    N.A.
              (a)(5)..........................................    7.10
              (b).............................................    7.10
              (c).............................................    N.A.
         311(a)...............................................    7.11
              (b).............................................    7.11
              (c).............................................    N.A.
         312(a)...............................................    11.03
              (b).............................................    11.03
              (c).............................................    11.03
         313(a)...............................................    7.06
              (b)(1)..........................................    N.A.
              (b)(2)..........................................    7.06; 7.07
              (c).............................................    7.06; 10.02
              (d).............................................    7.06
         314(a)...............................................    4.04; 11.02
              (b).............................................    N.A.
              (c)(1)..........................................    11.04
              (c)(2)..........................................    11.04
              (c)(3)..........................................    N.A.
              (d).............................................    N.A.
              (f).............................................    N.A.
         315(a)...............................................    7.01
              (b).............................................    7.05; 11.02
              (c).............................................    7.01
              (d).............................................    7.01
              (e).............................................    6.11
         316(a)(last sentence)................................    2.09
              (a)(1)(A).......................................    6.05
              (a)(1)(B).......................................    6.04
              (a)(2)..........................................    N.A.
              (b).............................................    6.07
         317(a)(1)............................................    6.08
              (a)(2)..........................................    6.09
              (b).............................................    2.04
         318(a)...............................................    11.01
              (b).............................................    N.A.
              (c).............................................    11.01
N.A. means not applicable.                                        
*This Cross-Reference Table is not part of the Indenture.         
                                                              





                                                v

<PAGE>


         INDENTURE dated as of August ___, 1997 between DecisionOne
Corporation, a Delaware corporation (the "Company"), and Fleet National Bank,
as trustee (the "Trustee"). The Company and the Trustee agree as follows for
the benefit of each other and for the equal and ratable benefit of the Holders
of the __% Senior Subordinated Notes due 2007 (the "Notes").


                                   ARTICLE 1
                  DEFINITIONS AND INCORPORATION BY REFERENCE

SECTION 1.01. DEFINITIONS.

         Set forth below are certain defined terms used in this Indenture.
Reference is made to the Indenture for a full disclosure of all such terms, as
well as any other capitalized terms used herein for which no definition is
provided.

         "Accounts Receivable Subsidiary" means any newly created, Wholly
Owned Subsidiary of the Company (i) which is formed solely for the purpose of,
and which engages in no activities other than activities in connection with,
financing accounts receivable of the Company and/or its Restricted
Subsidiaries, (ii) which is designated by the Board of Directors of the
Company as an Accounts Receivables Subsidiary pursuant to a Board Resolution
set forth in an Officers' Certificate and delivered to the Trustee, (iii) that
has total assets at the time of such designation with a book value not
exceeding $500,000 plus the reasonable fees and expenses required to establish
such Accounts Receivable Subsidiary and any accounts receivable financing,
(iv) no portion of Indebtedness or any other obligation (contingent or
otherwise) of which (a) is at any time recourse to or obligates the Company or
any Restricted Subsidiary of the Company in any way, other than pursuant to
(I) representations and covenants entered into in the ordinary course of
business in connection with the sale of accounts receivable to such Accounts
Receivable Subsidiary or (II) any guarantee of any such accounts receivable
financing by the Company or any Restricted Subsidiary that is permitted to be
incurred pursuant to the covenant described in Section 4.12 hereof, or (b)
subjects any property or asset of the Company or any Restricted Subsidiary of
the Company, directly or indirectly, contingently or otherwise, to the
satisfaction thereof, other than pursuant to (I) representations and covenants
entered into in the ordinary course of business in connection with sales of
accounts receivable or (II) any guarantee of any such accounts receivable
financing by the Company that is permitted to be incurred pursuant to the
covenant described in Section 4.12 hereof, (v) with which neither the Company
nor any Restricted Subsidiary of the Company has any contract, agreement,
arrangement or understanding other than contracts, agreements, arrangements
and understandings entered into 

<PAGE>

in the ordinary course of business in connection with sales of accounts
receivable in accordance with the covenant described in Section 4.20 hereof
and fees payable in the ordinary course of business in connection with
servicing accounts receivable and (vi) with respect to which neither the
Company nor any Restricted Subsidiary of the Company has any obligation (a) to
subscribe for additional shares of Capital Stock or other Equity Interests
therein or make any additional capital contribution or similar payment or
transfer thereto other than in connection with the sale of accounts receivable
to such Accounts Receivable Subsidiary in accordance with the covenant
described in Section 4.20 hereof or (b) to maintain or preserve the solvency
or any balance sheet term, financial condition, level of income or results of
operations thereof.

         "Acquired Debt" means, with respect to any specified Person, (i)
Indebtedness of any other Person existing at the time such other Person merges
with or into or becomes a Subsidiary of such specified Person including,
without limitation, Indebtedness incurred in connection with, or in
contemplation of, such other Person merging with or into or becoming a
Subsidiary of such specified Person and (ii) Indebtedness secured by a Lien
encumbering any asset acquired by such specified Person or assumed in
connection with the acquisition of any asset used or useful in a Permitted
Business acquired by such Person.

         "Adjusted Consolidated Net Income" means, with respect to any Person
for any period, the Consolidated Net Income of such Person for such period
plus, to the extent deducted in calculating Consolidated Net Income, the sum
of (i) 100% of the aggregate amortization of intangibles plus, with respect to
the Company, up to $25.0 million arising from any write-off of intangibles
reflected on the Company's balance sheet as of March 31, 1997 for such period
of such Person and its Restricted Subsidiaries less any tax benefit recorded
by such Person as a result of such amortization, (ii) 100% of non-cash
compensation expense for such period incurred by such Person and its
Restricted Subsidiaries related to stock options or other Equity Interests
granted to the employees or directors of such Person and its Restricted
Subsidiaries, (iii) expenses and charges of the Company related to the Merger
which are paid, taken or otherwise accounted for within 90 days of the
consummation of the Merger and (iv) 100% of any loss realized in connection
with the extinguishment of Indebtedness pursuant to the Intercompany Loan.

         "Affiliate" of any specified Person means any other Person directly
or indirectly controlling or controlled by or under direct or indirect common
control with such specified Person. For purposes of this definition "control"
(including, with correlative meanings, the terms "controlling," "controlled
by" and "under common control with") as used with respect to any Person, shall
mean the possession, directly or indirectly, of the power to direct 


                                      2
<PAGE>

or cause the direction of the management or policies of such Person, whether
through the ownership of voting securities, by agreement or otherwise.

         "Agent" means any Registrar, Paying Agent or co-registrar.

         "Asset Sale" means (i) the sale, lease, conveyance or other
disposition of any assets (including, without limitation, by way of a sale and
leaseback) other than (A) in the ordinary course of business or (B) sales of
accounts receivables to the Accounts Receivables Subsidiary in accordance with
Section 4.20 hereof (provided that the sale, lease, conveyance or other
disposition of all or substantially all of the assets of the Company and its
Subsidiaries taken as a whole will be governed by Section 4.09 hereof and/or
Section 5.01 hereof and not by the provisions of Section 4.10 hereof); and
(ii) the issue by any Restricted Subsidiary of the Company of any Equity
Interests of such Restricted Subsidiary and the sale by the Company or any of
its Restricted Subsidiaries of Equity Interests of any of the Company's
Subsidiaries, in the case of clauses (i) and (ii), whether in a single
transaction or series of related transactions (a) that have a fair market
value in excess of $1.0 million or (b) for net proceeds in excess of $1.0
million. Notwithstanding the foregoing: (1) a transfer of assets by the
Company to a Restricted Subsidiary or by a Restricted Subsidiary to the
Company or to another Restricted Subsidiary, (2) an issuance of Equity
Interests by a Restricted Subsidiary to the Company or to another Restricted
Subsidiary, (3) a Restricted Payment that is permitted by Section 4.11 hereof,
(4) the sale and leaseback of any assets within 90 days of the acquisition of
such assets, (5) foreclosures on assets and (6) a disposition of Cash
Equivalents in the ordinary course of business will not be deemed to be Asset
Sales.

         "Attributable Debt" in respect of a sale and leaseback transaction
means, at the time of determination, the present value (discounted at the rate
of interest implicit in such transaction, determined in accordance with GAAP)
of the obligation of the lessee for net rental payments during the remaining
term of the lease included in such sale and leaseback transaction (including
any period for which such lease has been extended or may, at the option of the
lessor, be extended).

         "Bankruptcy Law" means Title 11, U.S. Code or any similar foreign,
federal or state law for the relief of debtors.

         "Board of Directors" means the board of directors of the Company or
any duly authorized committee of such board of directors.

         "Board Resolution" means a copy of a resolution certified by the
Secretary or an Assistant Secretary of the Company to have been duly adopted
by the Board of Directors and to be in full force and 


                                      3
<PAGE>

effect on the date of such certification and delivered to the Trustee.

         "Business" shall have the meaning assigned to such term in Article
11, Rule 11-01(d) of Regulation S-X, promulgated pursuant to the Securities
Act, as such regulation is in effect on the date of this Indenture.

         "Business Day" means any day other than a Legal Holiday.

         "Capital Lease Obligation" means, at the time any determination
thereof is to be made, the amount of the liability in respect of a capital
lease that would at such time be required to be capitalized on a balance sheet
in accordance with GAAP.

         "Capital Stock" means, (i) in the case of a corporation, corporate
stock, (ii) in the case of an association or business entity, any and all
shares, interests, participations, rights or other equivalents (however
designated) of corporate stock, (iii) in the case of a partnership or limited
liability company, partnership or membership interests (whether general or
limited) and (iv) any other interest or participation that confers on a Person
the right to receive a share of the profits and losses of, or distributions of
assets of, the issuing Person.

         "Cash Equivalents" means (i) Government Securities, (ii) any
certificate of deposit maturing not more than 365 days after the date of
acquisition issued by, or time deposit of, an Eligible Institution or any
lender under the New Credit Facility, (iii) commercial paper maturing not more
than 365 days after the date of acquisition of an issuer (other than an
Affiliate of the Company) with a rating, at the time as of which any
investment therein is made, of "A-3" (or higher) according to S&P or "P-2" (or
higher) according to Moody's or carrying an equivalent rating by a nationally
recognized rating agency if both of the two named rating agencies cease
publishing ratings of investments, (iv) any bankers acceptances or money
market deposit accounts issued by an Eligible Institution and (v) any fund
investing exclusively in investments of the types described in clauses (i)
through (iv) above.

         "Change of Control" means the occurrence of any of the following: (i)
any sale, lease, transfer, conveyance or other disposition (other than by way
of merger or consolidation) in one or a series of related transactions, of all
or substantially all of the assets of the Company and its Subsidiaries taken
as a whole to any "person" (as defined in Section 13(d) of the Exchange Act)
or "group" (as defined in Sections 13(d)(3) and 14(d)(2) of the Exchange Act)
other than the Principals and their Related Parties; (ii) the adoption of a
plan for the liquidation or dissolution of the Company; (iii) the Company
consolidates with, or merges with or into, another "person" (as defined above)
or "group" (as defined above) in a transaction or series of related
transactions in which 


                                      4
<PAGE>

the Voting Stock of the Company is converted into or exchanged for cash,
securities or other property, other than any transaction where (A) the
outstanding Voting Stock of the Company is converted into or exchanged for
Voting Stock (other than Disqualified Stock) of the surviving or transferee
corporation and (B) either (1) the "beneficial owners" (as defined in Rule
13d-3 under the Exchange Act) of the Voting Stock of the Company immediately
prior to such transaction own, directly or indirectly through one or more
Subsidiaries, not less than a majority of the total Voting Stock of the
surviving or transferee corporation immediately after such transaction or (2)
if, immediately prior to such transaction the Company is a direct or indirect
Subsidiary of any other Person (such other Person, the "Holding Company"),
then the "beneficial owners" (as defined above) of the Voting Stock of such
Holding Company immediately prior to such transaction own, directly or
indirectly through one or more Subsidiaries, not less than a majority of the
Voting Stock of the surviving or transferee corporation immediately after such
transaction; (iv) the consummation of any transaction or series of related
transactions (including, without limitation, by way of merger or
consolidation) the result of which is that any "person" (as defined above) or
"group" (as defined above) other than the Principals and their Related Parties
becomes the "beneficial owner" (as defined above) of more than 50% of the
voting power of the Voting Stock of the Company or any Holding Company of the
Company or (v) the first day on which a majority of the members of the Board
of Directors of the Company or any Holding Company of the Company are not
Continuing Directors.

         "Closing Date" means the closing date of the sale and original
issuance of the Notes under this Indenture.

         "Commission" means the Securities and Exchange Commission.

         "Consolidated Cash Flow" means, with respect to any Person for any
period, the Consolidated Net Income of such Person and its Restricted
Subsidiaries for such period, plus, to the extent deducted in computing
Consolidated Net Income, (i) provision for taxes based on income or profits of
such Person and its Restricted Subsidiaries for such period, (ii) Fixed
Charges of such Person for such period, (iii) depreciation and amortization
(including amortization of goodwill and other intangibles) and all other
non-cash charges (excluding any such non-cash charge to the extent that it
represents (x) an accrual of or reserve for cash charges in any future period,
(y) amortization of a prepaid cash expense that was paid in a prior period or
(z) amortization attributable to rotable inventory which has been capitalized
in accordance with GAAP) of such Person and its Restricted Subsidiaries for
such period, (iv) any net loss realized in connection with any Asset Sale and
any extraordinary or non-recurring loss, in each case, on a consolidated basis
determined in accordance with GAAP and (v) expenses and charges of the Company
related to the Merger which are 


                                      5
<PAGE>

paid, taken or otherwise accounted for within 90 days of the consummation of
the Merger. Notwithstanding the foregoing, the provision for taxes based on
the income or profits of, the Fixed Charges of, and the depreciation and
amortization and other non-cash charges of, a Restricted Subsidiary of a
Person shall be added to Consolidated Net Income to compute Consolidated Cash
Flow only to the extent (and in the same proportion) that the Net Income of
such Restricted Subsidiary was included in calculating the Consolidated Net
Income of such Person.

         "Consolidated Interest Expense" means, with respect to any Person for
any period, the sum of: (a) the interest expense of such Person and its
Restricted Subsidiaries for such period, on a consolidated basis, determined
in accordance with GAAP (including amortization of original issue discount,
non-cash interest payments, the interest component of all payments associated
with Capital Lease Obligations, imputed interest with respect to Attributable
Debt, commissions, discounts and other fees and charges incurred in respect of
letter of credit or bankers' acceptance financings, and net payments, if any,
pursuant to Hedging Obligations; provided, however, that in no event shall any
amortization of deferred financing costs be included in Consolidated Interest
Expense) and (b) consolidated capitalized interest of such Person and its
Restricted Subsidiaries for such period, whether paid or accrued.

         "Consolidated Net Income" means, with respect to any Person for any
period, the aggregate of the Net Income of such Person and its Restricted
Subsidiaries for such period, on a consolidated basis, determined in
accordance with GAAP; provided, however, that (i) the Net Income or loss of
any Person that is not a Restricted Subsidiary or that is accounted for by the
equity method of accounting shall be included only to the extent of the amount
of dividends or distributions paid to the referent Person or a Restricted
Subsidiary thereof in cash, (ii) the Net Income of any Person acquired in a
pooling of interests transaction for any period prior to, the date of such
acquisition shall be excluded, (iii) the cumulative effect of a change in
accounting principles, shall be excluded, and (iv) the Net Income of any
Restricted Subsidiary shall be excluded to the extent that the declaration or
payment of dividends or similar distributions by that Restricted Subsidiary of
that Net Income is not, at the date of determination, permitted without any
prior governmental approval (which has not been obtained) or, directly or
indirectly, by operation of the terms of its charter or any agreement,
instrument, judgment, decree, order, statute, rule or governmental regulation
applicable to that Restricted Subsidiary.

         "Continuing Directors" means, as of any date of determination, any
member of the Board of Directors of the Company or any Holding Company of the
Company who (i) was a member of such Board of Directors immediately after
consummation of the Merger, including 


                                      6
<PAGE>

the Offering and the application of the net proceeds thereof, or (ii) was
nominated for election or elected to such Board of Directors with the approval
of a majority of the Continuing Directors who were members of such Board at
the time of such nomination or election or any successor Continuing Directors
appointed by such Continuing Directors (or their successors).

         "Corporate Trust Office of the Trustee" shall be at the address of
the Trustee specified in Section 12.02 hereof or such other address as to
which the Trustee may give notice to the Company.

         "Custodian" means any receiver, trustee, assignee, liquidator or
similar official under any Bankruptcy Law.

         "Default" means any event that is or with the passage of time or the
giving of notice or both would be an Event of Default.

         "Designated Preferred Stock" means preferred stock of the Company
(other than Disqualified Stock) that is issued for cash (other than to a
Restricted Subsidiary) and is so designated as Designated Preferred Stock,
pursuant to an Officers' Certificate executed by the principal executive
officer and the principal financial officer of the Company, on the issuance
date thereof, the cash proceeds of which are excluded from the calculation set
forth in clause (c) of Section 4.11 hereof.

         "Designated Senior Debt" means (i) so long as Indebtedness is
outstanding pursuant to the New Credit Facility, all such Indebtedness
incurred under the New Credit Facility and, thereafter, (ii) any other Senior
Debt or Guarantor Senior Debt permitted under this Indenture the principal
amount of which is $50.0 million or more and that has been designated by the
Company as "Designated Senior Debt."

         "Disqualified Stock" means, with respect to any Person, any Capital
Stock that, by its terms (or by the terms of any security into which it is
convertible or for which it is exchangeable), or upon the happening of any
event, matures or is mandatorily redeemable, pursuant to a sinking fund
obligation or otherwise, is exchangeable for Indebtedness (except to the
extent exchangeable at the option of such Person subject to the terms of any
debt instrument to which such Person is a party), or is redeemable at the
option of the Holder thereof, in whole or in part, on or prior to _________,
2007; provided, however, that if such Capital Stock is issued to any plan for
the benefit of employees of the Company or its Subsidiaries or by any such
plan to such employees, such Capital Stock shall not constitute Disqualified
Stock solely because it may be required to be repurchased by the Company in
order to satisfy applicable statutory or regulatory obligations.

                                      7
<PAGE>

         "Eligible Institution" means a commercial banking institution that
has combined capital and surplus not less than $100.0 million or its
equivalent in foreign currency, whose short-term debt is rated "A-3" or higher
according to S&P or "P-2" or higher according to Moody's or carrying an
equivalent rating by a nationally recognized rating agency if both of the two
named rating agencies cease publishing ratings of investments.

         "Equity Interests" means Capital Stock and all warrants, options or
other rights to acquire Capital Stock (but excluding any debt security that is
convertible into, or exchangeable for, Capital Stock).

         "Equity Offering" means any (i) issuance of common stock or preferred
stock by the Company (other than to Holdings and other than Disqualified
Stock) or Holdings (other than Disqualified Stock) that is registered pursuant
to the Securities Act, other than issuances registered on Form S-8 under the
Securities Act and issuances registered on Form S-4 under the Securities Act,
and (ii) any private issuance of common stock or preferred stock by the
Company (other than to Holdings and other than Disqualified Stock) or Holdings
(other than Disqualified Stock), excluding, in the case of clauses (i) and
(ii) above, issuances of common stock pursuant to employee benefit plans of
Holdings or the Company or otherwise as compensation to employees of the
Company or Holdings.

         "Exchange Act" means the Securities Exchange Act of 1934, as amended,
and the rules and regulations of the Commission promulgated thereunder.

         "Existing Indebtedness" means Indebtedness of the Company and its
Restricted Subsidiaries (other than Indebtedness under the New Credit
Facility) in existence on the date of this Indenture until such amounts are
repaid.

         "Fixed Charge Coverage Ratio" means with respect to any Person for
any period, the ratio of the Consolidated Cash Flow of such Person and its
Restricted Subsidiaries for such period to the Fixed Charges of such Person
and its Restricted Subsidiaries for such period. In the event that the Company
or any of its Restricted Subsidiaries incurs, assumes, guarantees, redeems or
repays any Indebtedness (other than revolving credit borrowings) or issues or
redeems preferred stock subsequent to the commencement of the period for which
the Fixed Charge Coverage Ratio is being calculated but on or prior to the
date on which the event for which the calculation of the Fixed Charge Coverage
Ratio is made (the "Calculation Date"), then the Fixed Charge Coverage Ratio
shall be calculated giving pro forma effect to such incurrence, assumption,
guarantee, redemption or repayment of Indebtedness, or uch issuance or
redemption of preferred stock, as if the same had occurred at the beginning of
the applicable four-quarter reference period. For purposes of making the
computation referred to above, 


                                      8
<PAGE>

(i) the Consolidated Cash Flow of the Company shall include (a) the
Consolidated Cash Flow of the Company and its Restricted Subsidiaries for the
latest four-quarter period for which consolidated internal financial
statements of the Company are available as derived from such financial
statements plus or minus (b) with respect to any Business or Qualified
Contracts that have been acquired by the Company or any of its Restricted
Subsidiaries, including through mergers or consolidations, after the first day
of the applicable four-quarter period and prior to the Calculation Date, the
result of (1) the Consolidated Cash Flow of such Business or Qualified
Contracts for the most recent three-month period prior to such acquisition for
which internal financial statements in respect of such acquired Business or
Qualified Contracts are available times four multiplied by (2) a fraction the
numerator of which is 365 minus the number of days during the relevant
four-quarter period for which the results of operations of such Business or
Qualified Contracts were included in clause (a) of this sentence and the
denominator of which is 365, (ii) the acquisition of any Business or Qualified
Contracts that has been made by the Company or any of its Restricted
Subsidiaries, including through mergers or consolidations and including any
related financing transactions after the first day of the applicable
four-quarter period and on or prior to the Calculation Date shall give pro
forma effect to financing transactions (including the incurrence of Acquired
Debt) in connection with the acquisition of such Business or Qualified
Contracts, as if such acquisition had occurred at the beginning of the
applicable reference period, and (iii) the Consolidated Cash Flow and expenses
attributable to discontinued operations as determined in accordance with GAAP,
and operations, Businesses and Qualified Contracts disposed of prior to the
Calculation Date shall be excluded. For purposes of the foregoing clause (i),
the Consolidated Cash Flow attributable to any Business or Qualified Contracts
acquired by the Company or any Restricted Subsidiary of the Company shall be
calculated utilizing the actual revenues attributable to such Business or
Qualified Contracts for the applicable period and the expenses that would have
been attributable to such Business or Qualified Contracts had the Company
acquired such Business or Qualified Contracts at the beginning of the
applicable period, as determined in good faith by the Company, taking into
account the Company's historical expenses in connection with the provision of
similar services for similar equipment under similar contracts. If since the
beginning of the applicable four-quarter period any Person (that subsequently
becomes a Restricted Subsidiary or was merged with or into the Company or any
Restricted Subsidiary since the beginning of such period) shall have made or
engaged in any Investment, disposition of operations, Businesses or Qualified
Contracts, or merger or consolidation, or shall have discontinued any
operations or acquired any Business or Qualified Contracts that would have
required adjustment pursuant to this definition had such Person been a
Restricted Subsidiary at the time of such Investment, disposition, merger,
consolidation, discontinued operation or  


                                      9
<PAGE>

acquisition, then "Consolidated Cash Flow" shall be calculated giving pro
forma effect thereto for such period as if such Investment, acquisition,
disposition, merger, consolidation or discontinued operation had occurred at
the beginning of the applicable four-quarter period.

         "Fixed Charges" means, with respect to any Person for any period, the
sum, without duplication, of (i) the Consolidated Interest Expense of such
Person for such period and (ii) any interest expense on Indebtedness of
another Person that is guaranteed by the referent Person or one of its
Restricted Subsidiaries or secured by a Lien on assets of such Person or one
of its Restricted Subsidiaries (whether or not such guarantee or Lien is
called upon) and (iii) the product of (a) all cash dividend payments of the
Company and any Guarantor on any series of preferred stock of the Company or
such Guarantor times (b) a fraction, the numerator of which is one and the
denominator of which is one minus the then current combined federal, state and
local statutory tax rate of such Person, expressed as a decimal, in each case,
on a consolidated basis and in accordance with GAAP.

         "GAAP" means generally accepted accounting principles set forth in
the opinions and pronouncements of the Accounting Principles Board of the
American Institute of Certified Public Accountants and statements and
pronouncements of the Financial Accounting Standards Board or in such other
statements by such other entity as may be approved by a significant segment of
the accounting profession of the United States, which are in effect on the
date of this Indenture; provided, however, that all reports and other
financial information provided by the Company to the Holders, the Trustee
and/or the Commission shall be prepared in accordance with GAAP, as in effect
on the date of such report or other financial information.

         "Government Securities" means direct obligations of, or obligations
guaranteed by, the United States of America for the payment of which guarantee
or obligations the full faith and credit of the United States of America is
pledged.

         "guarantee" means a guarantee (other than by endorsement of
negotiable instruments for collection in the ordinary course of business),
direct or indirect, in any manner (including, without limitation, letters of
credit and reimbursement agreements in respect thereof), of all or any part of
any Indebtedness.

         "Guarantor" means any Restricted Subsidiary that shall have
guaranteed, pursuant to a supplemental indenture and the requirements therefor
set forth in this Indenture, the payment of all principal of, and interest and
premium, if any, on, the Notes and all other amounts payable under the Notes
or this Indenture, which guarantee shall be subordinate to all Senior Debt and
pari 


                                      10
<PAGE>

passu with or senior to all other Indebtedness of such Restricted Subsidiary.

         "Guarantor Senior Debt" means, with respect to any Guarantor, (i) all
Obligations of such Guarantor outstanding under the New Credit Facility and
all Hedging Obligations payable to a lender under the New Credit Facility or
any of its affiliates, including, without limitation, in each case, interest
accruing subsequent to the filing of, or which would have accrued but for the
filing of, a petition in bankruptcy, whether or not such interest is an
allowable claim in such bankruptcy proceeding, (ii) any other Indebtedness
permitted to be incurred by such Guarantor under the terms of this Indenture,
unless the instrument under which such Indebtedness is incurred expressly
provides that it is on a parity with or subordinated in right of payment to
the Subsidiary Guarantee of such Guarantor and (iii) all Obligations with
respect to the foregoing. Notwithstanding anything to the contrary in the
foregoing, Guarantor Senior Debt will not include (a) any liability for
federal, state, local or other taxes owed or owing by such Guarantor or any of
its Subsidiaries, (b) any Indebtedness of such Guarantor to any of its
Subsidiaries or other Affiliates, (c) any accounts payable or trade
liabilities arising in the ordinary course of business (including instruments
evidencing such liabilities) other than obligations in respect of bankers'
acceptances and letters of credit under the New Credit Facility, (d) any
Indebtedness that is incurred in violation of this Indenture, (e) Indebtedness
which, when incurred and without respect to any election under Section 1111(b)
of Title 11, United States Code, is without recourse to such Guarantor, (f)
any Indebtedness, guarantee or obligation of such Guarantor which is
subordinate or junior to any other Indebtedness, guarantee or obligation of
such Guarantor, (g) Indebtedness evidenced by the Subsidiary Guarantee of such
Guarantor and (h) Capital Stock of such Guarantor.

         "Hedging Obligations" means, with respect to any Person, the
obligations of such Person under (i) interest rate swap agreements, interest
rate cap agreements and interest rate collar agreements and (ii) other
agreements or arrangements designed to protect such Person against
fluctuations in interest rates or foreign exchange rates.

         "Holder" means a Person in whose name a Note is registered.

         "Holdings" means DecisionOne Holdings Corp., a Delaware corporation,
the corporate parent of the Company, or its successors.

         "Indebtedness" means, with respect to any Person, any indebtedness of
such Person, whether or not contingent, in respect of borrowed money or
evidenced by bonds, notes, debentures or similar instruments or letters of
credit (or reimbursement 


                                      11
<PAGE>

agreements in respect thereof) or representing Capital Lease Obligations or
the balance deferred and unpaid of the purchase price of any property, except
any such balance that constitutes an accrued expense or trade payable, or
representing any Hedging Obligations, if and to the extent any of the
foregoing indebtedness (other than letters of credit and Hedging Obligations)
would appear as a liability upon a balance sheet of such Person prepared in
accordance with GAAP, as well as all indebtedness of others secured by a Lien
on any asset of such Person (whether or not such indebtedness is assumed by
such Person), the maximum fixed repurchase price of Disqualified Stock issued
by such Person and the liquidation preference of preferred stock issued by
such Person, in each case, if held by any Person other than the Company or a
Wholly Owned Restricted Subsidiary of the Company, and, to the extent not
otherwise included, the guarantee by such Person of any indebtedness of any
other Person.

         "Indenture" means this Indenture, as amended or supplemented from
time to time.

         "Initial Sale" means (i) the first transaction after the commencement
of any accounts receivable financing arrangement in which accounts receivable
are sold by the Company and/or its Restricted Subsidiaries to an Accounts
Receivable Subsidiary and (ii) the first transaction following any amendment
to any such arrangement pursuant to which the class of eligible receivables to
be purchased pursuant to such arrangement is expanded in which such expanded
class of accounts receivable are sold by the Company and/or its Restricted
Subsidiaries to an Accounts Receivable Subsidiary.

         "Intercompany Note" means the note issued by Holdings to the Company
on the Closing Date to evidence the loan by the Company to Holdings of $_____
million of the proceeds of the Offerings which proceeds, together with
dividends to Holdings will fund the merger consideration and costs and
expenses in connection therewith.

         "Investments" means, with respect to any Person, all investments by
such Person in other Persons (including Affiliates) in the forms of direct or
indirect loans (including guarantees), advances or capital contributions
(excluding commission, travel and similar advances to officers and employees
made in the ordinary course of business), purchases or other acquisitions for
consideration of Indebtedness, Equity Interests or other securities, and all
other items that are or would be classified as investments on a balance sheet
prepared in accordance with GAAP; provided that an acquisition of assets,
Equity Interests or other securities by the Company for consideration
consisting of common equity securities of the Company shall not be deemed to
be an Investment. If the Company or any Subsidiary of the Company sells or
otherwise disposes of any Equity Interests of any direct or indirect
Subsidiary of the Company such that, after giving effect 


                                      12
<PAGE>

to any such sale or disposition, such Person is no longer a Subsidiary of the
Company, the Company shall be deemed to have made an Investment on the date of
any such sale or disposition equal to the fair market value of the Equity
Interests of such Subsidiary not sold or disposed of in an amount determined
as provided in the final paragraph of Section 4.11 hereof.

         "Investors' Agreement" means the investors' agreement, dated as of
___________, 1997, among DLJ Merchant Banking Partners II, L.P. and affiliated
funds, a limited number of institutional investors and certain members of
management of Holdings and the Company, as amended from time to time.

         "Legal Holiday" means a Saturday, Sunday or a day on which banking
institutions in the City of New York or at a place of payment are authorized
by law, regulation or executive order to remain closed. If a payment date is a
Legal Holiday at a place of payment, payment may be made at that place on the
next succeeding day that is not a Legal Holiday.

         "Lien" means, with respect to any asset, any mortgage, lien, pledge,
charge, security interest or encumbrance of any kind in respect of such asset,
whether or not filed, recorded or otherwise perfected under applicable law
(including any conditional sale or other title retention agreement, any lease
in the nature thereof, any option or other agreement to sell or give a
security interest).

         "Management Loans" means one or more loans by the Company or Holdings
to officers and/or directors of the Company and any of its Restricted
Subsidiaries to finance the purchase by such officers and directors of common
stock of Holdings; provided, however, that the aggregate principal amount of
all such Management Loans outstanding at any time shall not exceed $10.0
million.

         "Merger" means the merger of Quaker Holdings Corp., a Delaware
corporation, with and into Holdings, with Holdings continuing as the surviving
corporation.

         "Moody's" means Moody's Investor Services, Inc.

         "Net Income" means, with respect to any Person, the net income (loss)
of such Person, determined in accordance with GAAP, excluding, however, (i)
any gain (but not loss), together with any related provision for taxes on such
gain (but not loss), realized in connection with (a) any Asset Sale
(including, without limitation, dispositions pursuant to sale and leaseback
transactions) or (b) the extinguishment of any Indebtedness of such Person or
any of its Restricted Subsidiaries, and (ii) any extraordinary or nonrecurring
gain (but not loss), together with any related provision for taxes on such
extraordinary or nonrecurring gain (but not loss), and (iii) with respect to
the


                                      13
<PAGE>

Company, the after-tax amount of any interest income with respect to the
Intercompany Note.

         "Net Proceeds" means the aggregate cash proceeds received by the
Company or any of its Restricted Subsidiaries in respect of any Asset Sale
(including, without limitation, any cash received upon the sale or other
disposition of any non-cash consideration received in any Asset Sale), net of
the direct costs relating to such Asset Sale (including, without limitation,
legal, accounting and investment banking fees, and sales commissions) and any
relocation expenses incurred as a result thereof, taxes paid or payable as a
result thereof (after taking into account any available tax credits or
deductions and any tax sharing arrangements), amounts required to be applied
to the repayment of Indebtedness (other than Indebtedness of the Company or
any Restricted Subsidiary referred to in clause (a) of the second paragraph of
Section 4.10 hereof secured by a Lien on the asset or assets that are the
subject of such Asset Sale and any reserve for adjustment in respect of the
sale price of such asset or assets established in accordance with GAAP.

         "New Credit Facility" means that certain credit agreement, dated as
of ___________, 1997, by and among the Company, Donaldson, Lufkin & Jenrette
Securities Corporation, as arranger, DLJ Capital Funding, Inc., as syndication
agent, and the lenders party thereto, including any related notes, guarantees,
collateral documents, instruments and agreement executed in connection
therewith, and in each case as amended, modified, renewed, refunded, replaced
refinanced from time to time, including any agreement extending the maturity
of or refinancing or refunding all or any portion of the Indebtedness
thereunder or increasing the amount that may be borrowed under such agreement
or any successor agreement, whether or not among the same parties.

         "Non-Recourse Debt" means Indebtedness (i) no default with respect
to, which (including any rights that the holders thereof may have to take
enforcement action against an Unrestricted Subsidiary) would permit (upon
notice, lapse of time or both) any holder of any other Indebtedness of the
Company or any of its Restricted Subsidiaries to declare a default on such
other Indebtedness or cause the payment thereof to be accelerated or payable
prior to its stated maturity; and (ii) as to which the lenders have been
notified in writing that they will not have any recourse to the stock or
assets of the Company or any of its Restricted Subsidiaries; provided,
however, that in no event shall Indebtedness of any Unrestricted Subsidiary
fail to be Non-Recourse Debt solely as a result of any default provisions
contained in a guarantee thereof by the Company or any of its Restricted
Subsidiaries if the Company or such Restricted Subsidiary was otherwise
permitted to incur such guarantee pursuant to this Indenture.

                                      14
<PAGE>

         "Notes" means the Company's ___% Senior Subordinated Notes due 2007
issued in compliance with this Indenture.

         "Obligations" means any principal, interest, penalties, fees,
indemnifications, reimbursements, damages and other liabilities payable under
the documentation governing any Indebtedness.

         "Offering" means the offering and sale of the Notes by the Company
pursuant to a prospectus, dated as of ________, 1997, contained or
incorporated in the Registration Statement.

         "Offerings" means the Offering and the concurrent offering by Quaker
Holding Co., a Delaware corporation, of units consisting of ___% Senior
Discount Debentures due 2008 and warrants to purchase shares of common stock
of Holdings pursuant to a prospectus, dated as of _____________, 1997,
contained or incorporated in a Registration Statement on Form S-1 (No.
333-28539) filed with the Commission on June 3, 1997 and all exhibits,
schedules and amendments thereto.

         "Officer" means the Chairman of the Board, the President, any Vice
President or the Secretary of the Company.

         "Officers' Certificate" means a certificate signed on behalf of the
Company by two officers of the Company, one of whom must be the principal
executive officer, the principal financial officer, the treasurer or the
principal accounting officer of the Company that meets the requirements set
forth in Section 1.05 hereof.

         "Opinion of Counsel" means a written opinion of counsel, who may be
counsel for the Company, and who shall be acceptable to the Trustee. Each such
opinion shall include the statements provided for in TIA Section 314(e) to the
extent applicable.

         "Other Qualified Notes" means any outstanding Indebtedness that ranks
pari passu in right of payment with the Notes issued pursuant to an indenture
or other agreement, in either case, having a provision substantially similar
to the provision contained in Section 4.10 hereof.

         "Pari Passu Indebtedness" means Indebtedness of the Company or any
Guarantor that ranks pari passu in right of payment to the Notes or any
Subsidiary Guarantee.

         "Permitted Business" means the equipment maintenance or support
services business or any business reasonably ancillary or related thereto.

         "Permitted Investments" means (i) Investments in the Company or in a
Restricted Subsidiary of the Company, (ii) Investments in cash or Cash
Equivalents, (iii) Investments by the Company or any Restricted Subsidiary of
the Company in a Person if, as a result of 


                                      15
<PAGE>

such Investment, (a) such person becomes a Restricted Subsidiary of the
Company or (b) such Person is merged, consolidated or amalgamated with or
into, or transfers or conveys substantially all of its assets to, or is
liquidated into, the Company or a Restricted Subsidiary of the Company, (iv)
Investments in accounts and notes receivable acquired in the ordinary course
of business, (v) any non-cash consideration received in connection with an
Asset Sale that complies with Section 4.10 hereof, (vi) loans and advances to
officers, directors and employees for business-related travel expenses, moving
expenses and other similar expenses, in each case, incurred in the ordinary
course of business, (vii) any guarantees permitted to be made pursuant to
Section 4.12 hereof, (viii) Investments in any Accounts Receivable Subsidiary
made in connection with the formation of Accounts Receivable Subsidiary or
received in consideration of sales of accounts receivable, in each case, in
accordance with Section 4.20 hereof, (ix) the Intercompany Note and (x) the
Management Loans.

         "Permitted Junior Securities" means Equity Interests in the Company
or debt securities of the Company or relevant Guarantor that are subordinated
to all Senior Debt (and any debt securities issued in exchange for Senior
Debt) or Guarantor Senior Debt (and any debt securities issued in exchange for
Guarantor Senior Debt), as applicable, to substantially the same extent as, or
to a greater extent than, the Notes are subordinated to Senior Debt or the
Subsidiary Guarantees are subordinated to Guarantor Senior Debt, as
applicable, pursuant to this Indenture.

         "Permitted Refinancing Indebtedness" means any Indebtedness of the
Company or any of its Restricted Subsidiaries issued in exchange for, or the
net proceeds of which are used to extend, refinance, renew, replace, defease
or refund other Indebtedness of the Company or any of its Restricted
Subsidiaries; provided that: (i) the principal amount (or accreted value, if
applicable) of such Permitted Refinancing Indebtedness does not exceed the
principal amount of (or accredit value, if applicable), plus accrued interest
on, the Indebtedness so extended, refinanced, renewed, replaced, defeased or
refunded (plus the amount of reasonable expenses and premiums incurred in
connection therewith); (ii) such Permitted Refinancing Indebtedness has a
final maturity date at least as late as the final maturity date of, and has a
Weighted Average Life to Maturity equal to or greater than the Weighted
Average Life to Maturity of, the Indebtedness being extended, refinanced,
renewed, replaced, defeased or refunded; (iii) if the Indebtedness being
extended, refinanced, renewed, replaced, defeased or refunded is subordinated
in right of payment to the Notes, such Permitted Refinancing Indebtedness has
a final maturity date later than the final maturity date of, and is
subordinated in right of payment to, the Notes on terms at least as favorable
to the Holders of Notes as those contained in the documentation governing the
Indebtedness being extended, refinanced, renewed, replaced, defeased or
refunded; (iv) if the Indebtedness being extended, refinanced, 


                                      16
<PAGE>

renewed, replaced, defeased or refunded is Pari Passu Indebtedness, such
Permitted Refinancing Indebtedness has a final maturity date on or later than
the final maturity date of, and is subordinated or pari passu in right of
payment to, the Notes on terms at least as favorable to the Holders of Notes
as those contained in the documentation governing the Indebtedness being
extended, refinanced, renewed, replaced, defeased or refunded and (v) such
Indebtedness is incurred either by the Company or by the Restricted Subsidiary
who is the obligor on the Indebtedness being extended, refinanced, renewed,
replaced, defeased or refunded.

         "Person" means any individual, corporation, partnership, joint
venture, association, joint-stock company, trust, unincorporated organization,
government or any agency or political subdivision thereof or any other entity.

         "Principals" means DLJ Merchant Banking, Inc., DLJ Offshore Partners
II C.V., DLJ Diversified Partners, L.P. DLJMB Funding II, Inc., UK Investment
Plan 1997 Partners and DLJ First ESC LLC and each of their respective
Affiliates.

         "Qualified Contract" means any contract for the provision of computer
maintenance and/or technology support services with respect to which the
Company and its Restricted Subsidiaries have not received notice that the
counterparty to such contract intends to terminate such contract prior to the
expiration of its term or not to renew such contract at the end of its term.

         "Qualified Proceeds" means any of the following or any combination of
the following: (i) cash, (ii) Cash Equivalents, (iii) assets that are used or
useful in a Permitted Business and (iv) the Capital Stock of any Person
engaged in a Permitted Business if, in connection with the receipt by the
Company or any Restricted Subsidiary of the Company of such Capital Stock, (a)
such Person becomes a Restricted Subsidiary of the Company or any Restricted
Subsidiary of the Company or (b) such Person is merged, consolidated or
amalgamated with or into, or transfers or conveys substantially all of its
assets to, or is liquidated into, the Company or any Restricted Subsidiary of
the Company.

         "Receivables Fees" means distributions or payments made directly or
by means of discounts with respect to any participation interests issued or
sold in connection with, and other fees paid to a Person that is not a
Restricted Subsidiary in connection with, any receivables financing permitted
pursuant to Section 4.20 hereof.

         "Registration Statement" means the Registration Statement (No.
333-28411) on Form S-1 relating to the Notes filed with the Commission on June
3, 1997 and all exhibits, schedules and amendments thereto.

                                      17
<PAGE>

         "Related Party" means, with respect to the Principals, (i) any
controlling stockholder or partner of any Principal on the date of this
Indenture, or (ii) any trust, corporation, partnership or other entity, the
beneficiaries, stockholders, partners, owners or Persons beneficially holding
(directly or through one or more Subsidiaries) a 51% or more controlling
interest of which consist of the Principals and/or such other Persons referred
to in the immediately preceding clauses (i) or (ii).

         "Responsible Officer," when used with respect to the Trustee, means
any officer in the Corporate Trust Office of the Trustee and also means, with
respect to a particular corporate trust matter, any other officer to whom such
matter is referred because of his knowledge of and familiarity with the
particular subject.

         "Restricted Investment" means an Investment other than a Permitted
Investment.

         "Restricted Subsidiary" of a Person means any Subsidiary of the
referent Person that is not an Unrestricted Subsidiary.

         "S&P"  means Standard & Poor's Ratings Group.

         "Securities Act" means the Securities Act of 1933, as amended, and
the rules and regulations of the SEC promulgated thereunder.

         "Senior Debt" means (i) all Obligations of the Company outstanding
under the New Credit Facility and all Hedging Obligations payable to a lender
under the New Credit Facility or any of its affiliates, including, without
limitation, in each case, interest accruing subsequent to the filing of, or
which would have accrued but for the filing of, a petition for bankruptcy,
whether or not such interest is an allowable claim in such bankruptcy
proceeding, (ii) any other Indebtedness permitted to be incurred by the
Company under the terms of this Indenture, unless the instrument under which
such Indebtedness is incurred expressly provides that it is on a parity with
or subordinated in right of payment to the Notes and (iii) all Obligations
with respect to the foregoing. Notwithstanding anything to the contrary in the
foregoing, Senior Debt will not include (a) any liability for federal, state,
local or other taxes owed or owing by the Company or any of its Subsidiaries,
(b) any Indebtedness of the Company to any of its Subsidiaries or other
Affiliates, (c) any accounts payable or trade liabilities arising in the
ordinary course of business (including instruments evidencing such
liabilities) other than obligations in respect of bankers' acceptances and
letters of credit under the New Credit Facility, (d) any Indebtedness that is
incurred in violation of this Indenture, (e) Indebtedness which, when incurred
and without respect to any election under Section 1111(b) of Title 11, United
States Code, is without recourse to the Company, (f) any Indebtedness,
guarantee or obligation of the Company which is subordinate or junior in right
of payment to any 


                                      18
<PAGE>

other Indebtedness, guarantee or obligation of the Company, (g) Indebtedness
evidenced by the Notes and (h) Capital Stock of the Company.

         "Significant Subsidiary" means any Subsidiary that would be a
"significant subsidiary" as defined in Article 1, Rule 1-02 of Regulation S-X,
promulgated pursuant to the Securities Act, as such Regulation is in effect on
the date of this Indenture.

         "Specified Agreements" means the Investors' Agreement and the Tax
Sharing Agreement.

         "Subordinated Indebtedness" means any Indebtedness of the Company or
any Guarantor which is expressly by its terms subordinated in right of payment
to the Notes or any Subsidiary Guarantee.

         "Subordinated Note Obligations" means all Obligations with respect to
the Notes, including, without limitation, principal, premium (if any) and
interest payable pursuant to the terms of the Notes (including upon the
acceleration or redemption thereof), together with and including any amounts
received or receivable upon the exercise of rights of recision or other rights
of action (including claims for damages) or otherwise.

         "Subsidiary" means, with respect to any Person, (i) any corporation,
association or other business entity of which more than 50% of the total
voting power of Voting Stock is at the time owned or controlled, directly or
indirectly, by such Person or one or more of the other Subsidiaries of that
Person (or a combination thereof) and (ii) any partnership (a) the sole
general partner or the managing general partner of which is such Person or a
Subsidiary of such Person or (b) the only general partners of which are such
Person or one or more Subsidiaries of such Person (or any combination
thereof); provided, however, that the Accounts Receivable Subsidiary and its
Subsidiaries shall not be deemed Subsidiaries of the Company or any of its
other Subsidiaries.

         "Subsidiary Guarantee" means any guarantee of the obligations of the
Company under this Indenture and the Notes by any Person in accordance with
the provisions of this Indenture pursuant to a supplemental indenture
substantially in the form attached hereto as Exhibit B.

         "Tax Sharing Agreement" means the tax sharing agreement, dated as of
______________, 1997, among the Company, Holdings and the Company's
Subsidiaries on the date of this Indenture, as amended from time to time.

         "TIA" means the Trust Indenture Act of 1939 (15 U.S.C. ss.ss.
77aaa-77bbbb) as in effect on the date on which this Indenture is qualified
under the TIA.

                                      19
<PAGE>

         "Trustee" means the party named as such above unless and until a
successor replaces it in accordance with the applicable provisions of this
Indenture and thereafter means such successor.

         "Unrestricted Subsidiary" means any Subsidiary that is designated by
the Board of Directors as an Unrestricted Subsidiary pursuant to a Board
Resolution, but only to the extent that such Subsidiary: (i) has no
Indebtedness other than Non-Recourse Debt; (ii) is not party to any agreement,
contract, arrangement or understanding with the Company or any Restricted
Subsidiary of the Company unless the terms of any such agreement, contract,
arrangement understanding are no less favorable to the Company or such
Restricted Subsidiary than those that might be obtained at the time from
Persons who are not Affiliates of the Company; (iii) is a Person with respect
to which neither the Company nor any of its Restricted Subsidiaries has any
direct or indirect obligation (a) to subscribe for additional Equity Interests
or (b) to maintain or preserve such Person's financial condition or to cause
such Person to achieve any specified levels, of operating results; and (iv)
has not guaranteed or otherwise directly or indirectly provided credit support
for any Indebtedness of the Company or any of its Restricted Subsidiaries. Any
such designation by the Board of Directors shall be evidenced to the Trustee
by filing with the Trustee a certified copy of the Board Resolution giving
effect to such designation and an Officers' Certificate certifying that such
designation complied with the foregoing conditions and was permitted by
Section 4.11 hereof. If, at any time, any Unrestricted Subsidiary would fail
to meet the foregoing requirements as a Unrestricted Subsidiary, it shall
thereafter cease to be an Unrestricted Subsidiary for purposes of this
Indenture and any Indebtedness of such Subsidiary shall be deemed to be
incurred by a Restricted Subsidiary of the Company as of such date (and, if
such Indebtedness is not permitted to be incurred as of such date under
Section 4.12 hereof, the Company shall be in default of such covenant). The
Board of Directors of the Company may at any time designate any Unrestricted
Subsidiary to be a Restricted Subsidiary; provided that such designation shall
be deemed to be an incurrence of Indebtedness by a Restricted Subsidiary of
the Company of any outstanding Indebtedness of such Unrestricted Subsidiary
and such designation shall only be permitted if (i) such Indebtedness is
permitted under Section 4.12 hereof and (ii) no Default or Event of Default
would be in existence following such designation.

         "Voting Stock" means any class or classes of Capital Stock pursuant
to which the holders thereof have the general voting power under ordinary
circumstances to elect at least a majority of the board of directors, managers
or trustees of any Person (irrespective of whether or not, at the time, stock
of any other class or classes shall have, or might have, voting power by
reason of the happening of any contingency).

                                      20
<PAGE>

         "Weighted Average Life to Maturity" means, when applied to any
Indebtedness at any date, the number of years obtained by dividing (i) the
then outstanding principal amount of such Indebtedness into (ii) the total of
the product obtained by multiplying (a) the amount of each then remaining
installment, sinking fund, serial maturity or other required payments of
principal, including payment at final maturity, in respect thereof by (b) the
number of years (calculated to the nearest one-twelfth) that will elapse
between such date and the making of such payment.

         "Wholly Owned Restricted Subsidiary" of any Person means a Restricted
Subsidiary of such Person all the outstanding Capital Stock or other ownership
interests of which (other than directors' qualifying shares) shall at the time
be owned by such Person or by one or more Wholly Owned Restricted Subsidiaries
of such Person or by such Person and one or more Wholly Owned Restricted
Subsidiaries of such Person.

         "Wholly Owned Subsidiary" of any Person means a Subsidiary of such
Person all of the outstanding Capital Stock or other ownership interests of
which (other than directors' qualifying shares) shall at the time be owned by
such Person or by one or more Wholly Owned Subsidiaries of such Person or by
such Person and one or more Wholly Owned Subsidiaries of such Person.

SECTION 1.02. OTHER DEFINITIONS.

Term                                                              Defined in
                                                                   Section
"Act"..........................................................      1.07
"Affiliate Transaction"........................................      4.13
"Asset Sale Offer".............................................      3.09
"Change of Control Offer"......................................      4.09
"Change of Control Payment"....................................      4.09
"Change of Control Payment Date"...............................      4.09
"Covenant Defeasance"..........................................      8.03
"distribution".................................................     10.14
"Event of Default".............................................      6.01
"Excess Proceeds"..............................................      4.10
"Financier"....................................................      4.19
"Guaranteed Debt"..............................................      4.15
"incur"........................................................      4.12
"Legal Defeasance".............................................      8.02
"Offer Amount".................................................      3.09
"Offer Period".................................................      3.09
"Paying Agent".................................................      2.03
"payment"......................................................     10.14


                                      21
<PAGE>


"Payment Blockage Notice"......................................     10.03
"Payment Default"..............................................      6.01
"Permitted Debt"...............................................      4.12
"Purchase Date.................................................      3.09
"Promissory Note"..............................................      4.19
"Registrar"....................................................      2.03
"Restricted Payments"..........................................      4.11
"Successor Company"............................................      5.01


SECTION 1.03. INCORPORATION BY REFERENCE OF TRUST INDENTURE ACT.

         Whenever this Indenture refers to a provision of the TIA, the
provision is incorporated by reference in and made a part of this Indenture.

         The following TIA terms used in this Indenture have the following
meanings:

         "indenture securities" means the Notes;

         "indenture security Holder" means a Holder of a Note;

         "indenture to be qualified" means this Indenture;

         "indenture trustee" or "institutional trustee" means the Trustee;

         "obligor" on the Notes means the Company and any successor obligors
upon the Notes.

         All other terms used in this Indenture that are defined by the TIA,
defined by TIA reference to another statute or defined by SEC rule under the
TIA have the meanings so assigned to them.

SECTION 1.04. RULES OF CONSTRUCTION.

         Unless the context otherwise requires:

                  (1)      a term has the meaning assigned to it;

                  (2)      an accounting term not otherwise defined has the
                           meaning assigned to it in accordance with GAAP;

                  (3)      "or" is not exclusive;

                  (4)      words in the singular include the plural, and in
                           the plural include the singular;

                  (5)      provisions apply to successive events and
                           transactions; and



                                      22
<PAGE>



                  (6)      references to sections of or rules under the
                           Securities Act shall be deemed to include
                           substitute, replacement or successor sections or
                           rules adopted by the Commission from time to time.

SECTION 1.05. COMPLIANCE CERTIFICATES AND OPINIONS.

         Upon any application or request by the Company to the Trustee to take
any action under any provision of this Indenture, the Company shall furnish to
the Trustee an Officers' Certificate stating that all conditions precedent, if
any, provided for in this Indenture (including any covenant compliance with
which constitutes a condition precedent) relating to the proposed action have
been complied with and an Opinion of Counsel stating that in the opinion of
such counsel all such conditions precedent, if any, have been complied with,
except that, in the case of any such application or request as to which the
furnishing of such documents is specifically required by any provision of this
Indenture relating to such particular application or request, no additional
certificate or opinion need be furnished.

         Every certificate or opinion (other than the certificates required by
Section 4.05(a) hereof) with respect to compliance with a condition or
covenant provided for in this Indenture shall comply with the provisions of
TIA 314(e) and shall include:

         (a) a statement that each individual signing such certificate or
opinion has read such covenant or condition and the definitions herein
relating thereto;

         (b) a brief statement as to the nature and scope of the examination
or investigation upon which the statements or opinions contained in such
certificate or opinion are based;

         (c) a statement that, in the opinion of each such individual, he or
she has made such examination or investigation as is necessary to enable him
or her to express an informed opinion as to whether or not such covenant or
condition has been complied with; and

         (d) a statement as to whether, in the opinion of each such
individual, such condition or covenant has been complied with.

SECTION 1.06. FORM OF DOCUMENTS DELIVERED TO TRUSTEE.

         In any case where several matters are required to be certified by, or
covered by an opinion of, any specified Person, it is not necessary that all
such matters be certified by, or covered by the opinion of, only one such
Person, or that they be so certified or covered by only one document, but one
such Person may certify or give an opinion with respect to some matters and
one or more other 


                                      23
<PAGE>

such Persons as to other matters, and any such Person may certify or give an
opinion as to such matters in one or several documents.

         Any certificate or opinion of an officer of the Company may be based,
insofar as it relates to legal matters, upon a certificate or opinion of, or
representations by, counsel, unless such officer knows, or in the exercise of
reasonable care should know, that the certificate or opinion or representation
with respect to the matters upon which his certificate or opinion is based are
erroneous. Any such certificate or Opinion of Counsel may be based, insofar as
it relates to factual matters, upon a certificate or opinion of, or
representations by, an officer or officers of the Company stating that the
information with respect to such factual matters is in the possession of the
Company, unless such counsel knows, or in the exercise of reasonable care
should know, that the certificate or opinion or representations with respect
to such matters are erroneous.

         Where any Person is required to make, give or execute two or more
applications, requests, consents, certificates, statements, opinions or other
instruments under this Indenture, they may, but need not, be consolidated and
form one instrument.

SECTION 1.07. ACTS OF HOLDERS.

         (a) Any request, demand, authorization, direction, notice, consent,
waiver or other action provided by this Indenture to be given or taken by
Holders may be embodied in and evidenced by one or more instruments of
substantially similar tenor signed by such Holders in person or by an agent
duly appointed in writing; and, except as herein otherwise expressly provided,
such action shall become effective when such instrument or instruments are
delivered to the Trustee and, where it is hereby expressly required, to the
Company. Such instrument or instruments (and the action embodied therein and
evidenced thereby) are herein sometimes referred to as the "Act" of the
Holders signing such instrument or instruments. Proof of execution of any such
instrument or of a writing appointing any such agent shall be sufficient for
any purpose of this Indenture and (subject to TIA Section 315) conclusive in
favor of the Trustee and the Company, if made in the manner provided in this
Section.

         (b) The fact and date of the execution by any Person of any such
instrument or writing may be proved in any reasonable manner that the Trustee
deems sufficient.

         (c) The ownership of Notes shall be proved by a register kept by the
Registrar.

         (d) If the Company shall solicit from the Holders any request,
demand, authorization, direction, notice, consent, waiver or other Act, the
Company may, at its option, by or pursuant to a 


                                      24
<PAGE>

Board Resolution, fix in advance a record date for the determination of such
Holders entitled to give such request, demand, authorization, direction,
notice, consent, waiver or other Act, but the Company shall have no obligation
to do so. Notwithstanding TIA Section 316(c), any such record date shall be
the record date specified in or pursuant to such Board Resolution, which shall
be a date not more than 30 days prior to the first solicitation of Holders
generally in connection therewith and no later than the date such solicitation
is completed.

         If such a record date is fixed, such request, demand, authorization,
direction, notice, consent, waiver or other Act may be given before or after
such record date, but only the Holders of record at the close of business on
such record date shall be deemed to be Holders for the purposes of determining
whether Holders of the requisite proportion of Notes then outstanding have
authorized or agreed or consented to such request, demand, authorization,
direction, notice, consent, waiver or other Act, and for this purpose the
Notes then outstanding shall be computed as of such record date; provided that
no such request, demand, authorization, direction, notice, consent, waiver or
other Act by the Holders on such record date shall be deemed effective unless
it shall become effective pursuant to the provisions of this Indenture not
later than six months after the record date.

         (e) Any request, demand, authorization, direction, notice, consent,
waiver or other Act by the Holder of any Note shall bind every future Holder
of the same Note or the Holder of every Note issued upon the registration of
transfer thereof or in exchange therefor or in lieu thereof, in respect of
anything done, suffered or omitted to be done by the Trustee, any Paying Agent
or the Company in reliance thereon, whether or not notation of such action is
made upon such Note.


                                   ARTICLE 2
                                   THE NOTES

SECTION 2.01. FORM AND DATING

         The Notes and the Trustee's certificate of authentication shall be
substantially in the form of Exhibit A hereto, the terms of which are
incorporated in and made a part of this Indenture. The Notes may have
notations, legends or endorsements approved as to form by the Company and
required by law, stock exchange rule, agreements to which the Company is
subject, or usage. Each Note shall be dated the date of its authentication.
The Notes shall be issuable in registered form, without coupons, and only in
denominations of $1,000 and integral multiples thereof.

                                      25
<PAGE>

SECTION 2.02. EXECUTION AND AUTHENTICATION.

         One Officer of the Company shall sign the Notes for the Company by
manual or facsimile signature. The Company's seal shall be reproduced on the
Notes and may be in facsimile form.

         If an Officer of the Company whose signature is on a Note no longer
holds that office at the time the Note is authenticated, the Note shall
nevertheless be valid.

         A Note shall not be valid until authenticated by the manual signature
of the Trustee. The signature of the Trustee shall be conclusive evidence that
the Note has been authenticated under this Indenture. The form of Trustee's
certificate of authentication to be borne by the Notes shall be substantially
as set forth in Exhibit A hereto.

         The Trustee shall, upon a written order of the Company signed by an
Officer of the Company, authenticate Notes for original issue up to an
aggregate principal amount stated in the Notes. The aggregate principal amount
of Notes outstanding at any time shall not exceed such amount except as
provided in Section 2.07 hereof.

         The Trustee may appoint an authenticating agent acceptable to the
Company to authenticate Notes. Unless limited by the terms of such
appointment, an authenticating agent may authenticate Notes whenever the
Trustee may do so. Each reference in this Indenture to authentication by the
Trustee includes authentication by such agent. An authenticating agent has the
same rights as an Agent to deal with the Company or an Affiliate of the
Company.

SECTION 2.03. REGISTRAR AND PAYING AGENT.

         The Company shall maintain (i) an office or agency where Notes may be
presented for registration of transfer or for exchange (including any
co-registrar, the "Registrar") and (ii) an office or agency where Notes may be
presented for payment ("Paying Agent") within the City of and the State of New
York or, at the option of the Company, payment of interest may be made by
check mailed to the Holders at their respective addresses set forth in the
register of Holders; provided that all payments with respect to Notes
represented by one or more permanent global Notes will be paid by wire
transfer of immediately available funds to the account of the Depository Trust
Company or any successor thereto. The Registrar shall keep a register of the
Notes and of their transfer and exchange. The Company may appoint one or more
co-Registrars and one or more additional paying agents. The term "Paying
Agent" includes any additional paying agent. The Company may change any Paying
Agent, Registrar or co-Registrar without prior notice to any Holder. The
Company shall notify the Trustee and the Trustee shall notify the Holders of
the name and address of any Agent not a party to this Indenture. The Company
may act as Paying Agent, Registrar


                                      26
<PAGE>

or co-Registrar. The Company shall enter into an appropriate agency agreement
with any Agent not a party to this Indenture, which shall be subject to any
obligations imposed by the provisions of the TIA. The agreement shall
implement the provisions of this Indenture that relate to such Agent. The
Company shall notify the Trustee of the name and address of any such Agent. If
the Company fails to maintain a Registrar or Paying Agent, or fails to give
the foregoing notice, the Trustee shall act as such, and shall be entitled to
appropriate compensation in accordance with Section 7.07 hereof.

         The Company initially appoints the Trustee as Registrar, Paying Agent
and agent for service of notices and demands in connection with the Notes.

SECTION 2.04. PAYING AGENT TO HOLD MONEY IN TRUST.

         The Company shall require each Paying Agent other than the Trustee to
agree in writing that the Paying Agent shall hold in trust for the benefit of
the Holders or the Trustee all money held by the Paying Agent for the payment
of principal of, premium, if any, and interest on the Notes, and shall notify
the Trustee of any Default by the Company in making any such payment. While
any such Default continues, the Trustee may require a Paying Agent to pay all
money held by it to the Trustee and to account for any funds disbursed. The
Company at any time may require a Paying Agent to pay all money held by it to
the Trustee. Upon payment over to the Trustee, the Paying Agent (if other than
the Company) shall have no further liability for the money delivered to the
Trustee. If the Company acts as Paying Agent, it shall segregate and hold in a
separate trust fund for the benefit of the Holders all money held by it as
Paying Agent.

SECTION 2.05. LISTS OF HOLDERS OF THE NOTES.

         The Trustee shall preserve in as current a form as is reasonably
practicable the most recent list available to it of the names and addresses of
Holders and shall otherwise comply with TIA ss. 312(a). If the Trustee is not
the Registrar, the Company shall furnish to the Trustee at least seven (7)
Business Days before each interest payment date and at such other times as the
Trustee may request in writing a list in such form and as of such date as the
Trustee may reasonably require of the names and addresses of Holders,
including the aggregate principal amount of the Notes held by each thereof,
and the Company shall otherwise comply with TIA ss. 312(a).

SECTION 2.06. TRANSFER AND EXCHANGE.

         When Notes are presented to the Registrar with a request to register
the transfer or to exchange them for an equal principal amount of Notes of
other denominations, the Registrar shall 


                                      27
<PAGE>

register the transfer or make the exchange if its requirements for such
transactions are met; provided, however, that any Note presented or
surrendered for registration of transfer or exchange shall be duly endorsed or
accompanied by a written instruction of transfer in form satisfactory to the
Registrar and the Trustee duly executed by the Holder thereof or by his
attorney duly authorized in writing. To permit registrations of transfer and
exchanges, the Company shall issue and the Trustee shall authenticate Notes at
the Registrar's request, subject to such rules as the Trustee may reasonably
require.

         Neither the Company nor the Registrar shall be required to (i) issue,
register the transfer of or exchange Notes during a period beginning at the
opening of business on a Business Day fifteen (15) days before the day of any
selection of Notes for redemption or purchase under Section 3.01 hereof and
ending at the close of business on the day of selection, (ii) register the
transfer of or exchange any Note so selected for redemption in whole or in
part, except the unredeemed portion of any Note being redeemed in part or
(iii) register the transfer or exchange of a Note between a record date and
the next succeeding interest payment date.

         No service charge shall be made to any Holder for any registration of
transfer or exchange (except as otherwise expressly permitted herein), but the
Company may require payment of a sum sufficient to cover any transfer tax or
similar governmental charge payable in connection therewith (other than such
transfer tax or similar governmental charge payable upon exchanges pursuant to
Sections 2.10, 3.06 or 9.05 hereof, which shall be paid by the Company).

         Prior to due presentment to the Trustee for registration of the
transfer of any Note, the Trustee, any Agent and the Company may deem and
treat the Person in whose name any Note is registered as the absolute owner of
such Note for the purpose of receiving payment of principal of, premium, if
any, and interest on such Note and for all other purposes whatsoever, whether
or not such Note is overdue, and none of the Trustee, any Agent nor the
Company shall be affected by notice to the contrary.

SECTION 2.07. REPLACEMENT NOTES.

         If any mutilated Note is surrendered to the Trustee, or the Company
and the Trustee receive evidence to their satisfaction of the destruction,
loss or theft of any Note and the ownership thereof, the Company shall issue
and the Trustee, upon the written order of the Company signed by an Officer of
the Company, shall authenticate a replacement Note if the Trustee's
requirements for replacements of Notes are met. If required by the Trustee or
the Company, an indemnity bond must be supplied by the Holder that is
sufficient in the reasonable judgment of the Trustee and the


                                      28
<PAGE>

Company to protect the Company, the Trustee, each Agent and each
authenticating agent from any loss which any of them may suffer if a Note is
replaced. The Company and the Trustee may charge for its expenses in replacing
a Note.

         Every replacement Note is an additional Obligation of the Company and
shall be entitled to all of the benefits of this Indenture equally and ratably
with all other Notes duly issued hereof.

SECTION 2.08. OUTSTANDING NOTES.

         The Notes outstanding at any time are all the Notes authenticated by
the Trustee except for those cancelled by it, those delivered to it for
cancellation and those described in this Section 2.08 as not outstanding. If a
Note is replaced pursuant to Section 2.07 hereof, it ceases to be outstanding
unless the Trustee receives proof satisfactory to it that the replaced Note is
held by a bona fide purchaser. If the principal amount of any Note is
considered paid under Section 4.01 hereof, it ceases to be outstanding and
interest on it ceases to accrue. Subject to Section 2.09 hereof, a Note does
not cease to be outstanding because the Company or an Affiliate of the Company
holds the Note.

SECTION 2.09. TREASURY NOTES.

         In determining whether the Holders of the required principal amount
of Notes have concurred in any direction, waiver or consent, Notes owned by
the Company or any Affiliate of the Company shall be considered as though not
outstanding, except that for purposes of determining whether the Trustee shall
be protected in relying on any such direction, waiver or consent, only Notes
which a Responsible Officer of the Trustee knows to be so owned shall be so
considered. Notwithstanding the foregoing, Notes that are to be acquired by
the Company or an Affiliate of the Company pursuant to an exchange offer,
tender offer or other agreement shall not be deemed to be owned by such entity
until legal title to such Notes passes to such entity.

SECTION 2.10. TEMPORARY NOTES.

         Until definitive Notes are ready for delivery, the Company may
prepare and the Trustee shall authenticate temporary Notes. Temporary Notes
shall be substantially in the form of definitive Notes but may have variations
that the Company and the Trustee consider appropriate for temporary Notes.
Without unreasonable delay, the Company shall prepare and the Trustee, upon
receipt of the written order of the Company signed by an Officer of the
Company, shall authenticate definitive Notes in exchange for temporary Notes.
Until such exchange, temporary Notes shall be entitled to the same rights,
benefits and privileges as definitive Notes.

                                      29
<PAGE>

SECTION 2.11. CANCELLATION.

         The Company at any time may deliver Notes to the Trustee for
cancellation. The Registrar and Paying Agent shall forward to the Trustee any
Notes surrendered to them for registration of transfer, exchange or payment.
The Trustee shall cancel all Notes surrendered for registration of transfer,
exchange, payment, replacement or cancellation. Subject to Section 2.07
hereof, the Company may not issue new Notes to replace Notes that it has
redeemed or paid or that have been delivered to the Trustee for cancellation.
All cancelled Notes held by the Trustee shall be destroyed and certification
of their destruction delivered to the Company, unless by a written order,
signed by an Officer of the Company, the Company shall direct that cancelled
Notes be returned to it.

SECTION 2.12. DEFAULTED INTEREST.

         If the Company defaults in a payment of interest on the Notes, the
Company shall pay the defaulted interest in any lawful manner plus, to the
extent lawful, interest payable on the defaulted interest, to the Persons who
are Holders on a subsequent special record date, which date shall be at the
earliest practicable date but in all events at least five (5) Business Days
prior to the payment date, in each case at the rate provided in the Notes and
in Section 4.01 hereof. The Company shall fix or cause to be fixed each such
special record date and payment date, and shall, promptly thereafter, notify
the Trustee of any such date. At least fifteen (15) days before the special
record date, the Company (or the Trustee, in the name of and at the expense of
the Company) shall mail to Holders, at their addresses as they appear on the
register of Notes maintained by the Registrar, a notice that states the
special record date, the related payment date and the amount of such interest
to be paid.

SECTION 2.13. RECORD DATE.

         The record date for purposes of determining the identity of Holders
entitled to vote or consent to any action by vote or consent authorized or
permitted under this Indenture shall be determined as provided for in TIA ss.
316(c).

SECTION 2.14. CUSIP NUMBER.

         The Company in issuing the Notes may use a "CUSIP" number and, if it
does so, the Trustee shall use the CUSIP number in notices of redemption or
exchange as a convenience to Holders; provided that any such notice may state
that no representation is made as to the correctness or accuracy of the CUSIP
number printed in the notice or on the Notes and that reliance may be placed
only on the other identification numbers printed on the Notes. The Company
will promptly notify the Trustee of any change in the CUSIP number.

                                      30
<PAGE>

SECTION 2.15. COMPUTATION OF INTEREST.

         Interest on the Notes will be computed on the basis of a 360-day year
comprised of twelve 30-day months.


                                   ARTICLE 3
                           REDEMPTION AND PREPAYMENT

SECTION 3.01. ELECTION TO REDEEM; NOTICE TO TRUSTEE.

         The election of the Company to redeem any Notes pursuant to Section
3.08 shall be evidenced by a Board Resolution. In case of any redemption at
the election of the Company, the Company shall, at least 45 but not more than
60 days prior to the redemption date fixed by it (unless a shorter notice
period shall be satisfactory to the Trustee for its convenience), notify the
Trustee pursuant to an Officers' Certificate of (i) such redemption date, (ii)
the principal amount of Notes to be redeemed and (iii) the clause of this
Indenture pursuant to which the redemption shall occur.

SECTION 3.02. SELECTION BY TRUSTEE OF NOTES TO BE REDEEMED.

         If less than all of the Notes are to be redeemed at any time,
selection of Notes for redemption will be made by the Trustee in compliance
with the requirements of the principal national securities exchange, if any,
on which the Notes are listed or, if the Notes are not so listed, on a pro
rata basis, by lot or by such other method as the Trustee deems fair and
appropriate, provided that no Notes with a principal amount of $1,000 or less
shall be redeemed in part.

         The Trustee shall promptly notify the Company and the Registrar in
writing of the Notes selected for redemption and, in the case of any Notes
selected for partial redemption, the principal amount thereof to be redeemed.

         For all purposes of this Indenture, unless the context otherwise
requires, all provisions relating to redemption of Notes shall relate, in the
case of any Note redeemed or to be redeemed only in part, to the portion of
the principal amount of such Note which has been or is to be redeemed.

SECTION 3.03. NOTICE OF REDEMPTION.

         Subject to the provisions of Section 3.10 hereof, notice of
redemption shall be mailed by first class mail, postage prepaid, at least 30
but not more than 60 days before the redemption date to each Holder of Notes
to be redeemed at its registered address. If any Note is to be redeemed in
part only, the notice of redemption that relates to such Note shall state the
portion of the principal amount thereof to be redeemed.

                                      31
<PAGE>

         All notices of redemption shall state:

                  (a)      the redemption date;

                  (b)      the redemption price;

                  (c)      if less than all Notes then outstanding are to be
                           redeemed, the identification (and, in the case of a
                           Note to be redeemed in part, the principal amount)
                           of the particular Notes to be redeemed;

                  (d)      that on the redemption date the redemption price
                           will become due and payable upon each such Note or
                           portion thereof, and that (unless the Company shall
                           default in payment of the redemption price)
                           interest thereon shall cease to accrue on or after
                           said date;

                  (e)      the places or places where such Notes are to be
                           surrendered for payment of the redemption price;

                  (f)      that Notes called for redemption must be
                           surrendered to the Paying Agent to collect the
                           redemption price;

                  (g)      the CUSIP number, if any, relating to such Notes, and

                  (h)      in the case of a Note to be redeemed in part, the
                           principal amount of such Note to be redeemed and
                           that after the redemption date upon surrender of
                           such Note, a new Note or Notes in the aggregate
                           principal amount equal to the unredeemed portion
                           thereof will be issued.

         Notice of redemption of Notes to be redeemed at the election of the
Company shall be given by the Company or, at its request, by the Trustee in
the name and at the expense of the Company.

SECTION 3.04. EFFECT OF NOTICE OF REDEMPTION.

         Once notice of redemption is mailed in accordance with Sections 3.03,
3.10 or 4.09 hereof, Notes called for redemption become irrevocably due and
payable on the redemption date at the redemption price. A notice of redemption
may not be conditional.

SECTION 3.05. DEPOSIT OF REDEMPTION PRICE.

         On or prior to any redemption date, the Company shall deposit with
the Trustee or with a Paying Agent (or, if the Company is acting as its own
Paying Agent, segregate and hold in trust as provided in Section 4.03 hereof)
an amount of money in same day funds (or New York Clearing House funds if such
deposit is made 


                                      32
<PAGE>

prior to the applicable redemption date) sufficient to pay the redemption
price of, and accrued interest on, all the Notes or portions thereof which are
to be redeemed on that date.

SECTION 3.06. NOTES PAYABLE ON REDEMPTION DATE.

         Notice of redemption having been given as aforesaid, the Notes so to
be redeemed shall, on the redemption date, become due and payable at the
redemption price therein specified and from and after such date (unless the
Company shall default in the payment of the redemption price and accrued
interest) such Notes shall cease to bear interest. Upon surrender of any such
Note for redemption in accordance with said notice, such Note shall be paid by
the Company at the redemption price together with accrued interest to the
redemption date.

         If any Note called for redemption shall not be so paid upon surrender
thereof for redemption, the principal thereof (and premium, if any, thereon)
shall, until paid, bear interest from the redemption date at the rate borne by
such Note.

SECTION 3.07. NOTES REDEEMED IN PART.

         Any Note which is to be redeemed only in part shall be surrendered at
the office or agency of the Company maintained for such purpose pursuant to
Section 4.02 hereof (with, if the Company, the Registrar or the Trustee so
requires, due endorsement by, or a written instrument of transfer in form
satisfactory to the Company, the Registrar or the Trustee duly executed by,
the Holder thereof or his attorney duly authorized in writing), and a new Note
in principal amount equal to the unpurchased or unredeemed portion will be
issued in the name of the Holder thereof upon cancellation of the original
Note. On and after the purchase or redemption date, unless the Company
defaults in payment of the purchase or redemption price, interest shall cease
to accrue on Notes or portions thereof purchased or called for redemption.

SECTION 3.08. OPTIONAL REDEMPTION.

         (a) Except as described in this Section 3.08, the Notes will not be
redeemable at the Company's option prior to _____________, 2002. Thereafter,
the Notes will be subject to redemption at the option of the Company, in whole
or in part, upon not less than 30 nor more than 60 days' written notice, at
the redemption prices (expressed as percentages of principal amount) set forth
below, together with accrued and unpaid interest thereon to the applicable
redemption date, if redeemed during the twelve-month period beginning on
_____________ of each of the years indicated below:

YEAR                                                    Redemption
                                                          Price

                                      33
<PAGE>

2002...................................................  [      ]%
2003...................................................  [      ]%
2004...................................................  [      ]%
2005 and thereafter....................................  100.000%


         In addition, prior to _________, 2000, the Company may, at its
option, on any one or more occasions, redeem up to 35% of the original
aggregate principal amount of Notes at a redemption price equal to ____% of
the principal amount thereof, plus accrued and unpaid interest thereon, to the
redemption date, with the net cash proceeds of one or more Equity Offerings by
(i) the Company or (ii) Holdings to the extent the net cash proceeds thereof
are contributed to the Company as a capital contribution to the common equity
of the Company; provided that at least 65% of the original aggregate principal
amount of Notes remains outstanding immediately after the occurrence of each
such redemption; and provided, further, that any such redemption shall occur
within 90 days of the date of the closing of each such Equity Offering.

         (b) Any redemption pursuant to this Section 3.08 shall be made
pursuant to the provisions of Sections 3.01 through 3.07 hereof.

SECTION 3.09. MANDATORY REDEMPTION.

         Except as set forth under Sections 4.09 and 4.10 hereof, the Company
shall not be required to make mandatory redemption or sinking fund payments
with respect to the Notes.

SECTION 3.10. OFFER TO PURCHASE BY APPLICATION OF EXCESS PROCEEDS.

         In the event that, pursuant to Section 4.10 hereof, the Company shall
be required to commence an offer to all Holders to purchase Notes (an "Asset
Sale Offer"), it shall follow the procedures specified below.

         The Asset Sale Offer shall remain open for a period of 20 Business
Days following its commencement and no longer, except to the extent that a
longer period is required by applicable law (the "Offer Period"). No later
than five Business Days after the termination of the Offer Period (the
"Purchase Date"), the Company shall purchase the principal amount of Notes
required to be purchased pursuant to Section 4.10 hereof (the "Offer Amount")
or, if less than the Offer Amount has been tendered, all Notes tendered in
response to the Asset Sale Offer.

                                      34
<PAGE>

         If the Purchase Date is on or after an interest payment record date
and on or before the related interest payment date, any accrued and unpaid
interest shall be paid to the Person in whose name a Note is registered at the
close of business on such record date, and no additional interest shall be
payable to Holders who tender Notes pursuant to the Asset Sale Offer.

         Upon the commencement of an Asset Sale Offer, the Company shall send,
by first class mail, a notice to the Trustee and each of the Holders, with a
copy to the Trustee. The notice shall contain all instructions and materials
necessary to enable such Holders to tender Notes pursuant to the Asset Sale
Offer. The Asset Sale Offer shall be made to all Holders. The notice, which
shall govern the terms of the Asset Sale Offer, shall state:

         (a)      that the Asset Sale Offer is being made pursuant to this
                  Section 3.10 and Section 4.10 hereof and the length of time
                  the Asset Sale Offer shall remain open;

         (b)      the Offer Amount, the purchase price and the Purchase Date;

         (c)      that any Note not tendered or accepted for payment shall
                  continue to accrue interest;

         (d)      that, unless the Company defaults in making such payment,
                  any Note accepted for payment pursuant to the Asset Sale
                  Offer shall cease to accrue interest after the Purchase
                  Date;

         (e)      that Holders electing to have a Note purchased pursuant to
                  any Asset Sale Offer shall be required to surrender the
                  Note, with the form entitled "Option of Holder to Elect
                  Purchase" on the reverse of the Note completed, or transfer
                  by book-entry transfer, to the Company, a depositary, if
                  appointed by the Company, or a Paying Agent at the address
                  specified in the notice not later than the third Business
                  Day preceding the end of the Offer Period;

         (f)      that Holders shall be entitled to withdraw their election if
                  the Company, the depositary or the Paying Agent, as the case
                  may be, receives, not later than the third Business Day
                  preceding the end of the Offer Period, a telegram, telex,
                  facsimile transmission or letter setting forth the name of
                  the Holder, the principal amount of the Note the Holder
                  delivered for purchase and a statement that such Holder is
                  withdrawing his election to have such Note purchased;

         (g)      that, if the aggregate principal amount of Notes surrendered
                  by Holders exceeds the Offer Amount, the 


                                      35
<PAGE>

                  Company shall select the Notes to be purchased on a pro rata
                  basis (with such adjustments as may be deemed appropriate by
                  the Company so that only Notes in denominations of $1,000,
                  or integral multiples thereof, shall be purchased); and

         (h)      that Holders whose Notes were purchased only in part shall
                  be issued new Notes equal in principal amount to the
                  unpurchased portion of the Notes surrendered (or transferred
                  by book-entry transfer).

         On or before 12:00 p.m. (New York City time) on each Purchase Date,
the Company shall, irrevocably deposit with the Trustee or Paying Agent in
immediately available funds the aggregate purchase price with respect to a
principal amount of Notes equal to the Offer Amount, together with accrued and
unpaid interest thereon to the Purchase Date, to be held for payment in
accordance with the terms of this Section 3.10. On the Purchase Date, the
Company shall, to the extent lawful, (i) accept for payment, on a pro rata
basis to the extent necessary, the Offer Amount of Notes or portions thereof
tendered pursuant to the Asset Sale Offer, or if less than the Offer Amount
has been tendered, all Notes tendered, (ii) deliver or cause the Paying Agent
or depositary, as the case may be, to deliver to the Trustee Notes so accepted
and (iii) deliver to the Trustee an Officers' Certificate stating that such
Notes or portions thereof were accepted for payment by the Company in
accordance with the terms of this Section 3.10. The Company, the depositary or
the Paying Agent, as the case may be, shall promptly (but in any case not
later than three Business Days after the Purchase Date) mail or deliver to
each tendering Holder an amount equal to the purchase price of the Notes
tendered by such Holder and accepted by the Company for purchase, plus any
accrued and unpaid interest, thereon to the Purchase Date, and the Company
shall promptly issue a new Note, and the Trustee, upon written request from
the Company shall authenticate and mail or deliver such new Note to such
Holder, equal in principal amount to any unpurchased portion of the Note
surrendered. Any Note not so accepted shall be promptly mailed or delivered by
the Company to the Holder thereof. The Company shall send a notice to each
Holder stating the results of the Asset Sale Offer on the Purchase Date.

         Other than as specifically provided in this Section 3.10, any
purchase pursuant to this Section 3.10 shall be made pursuant to the
provisions of Sections 3.01 through 3.07 hereof.

                                      36
<PAGE>


                                   ARTICLE 4
                                   COVENANTS

SECTION 4.01. PAYMENT OF PRINCIPAL, PREMIUM AND INTEREST.

         The Company shall pay or cause to be paid the principal of, premium,
if any, and interest on the Notes on the dates and in the manner provided in
the Notes. Principal, premium, if any, and interest shall be considered paid
on the date due if the Paying Agent, if other than the Company or a Subsidiary
thereof, holds as of 10:00 a.m. Eastern Time on the due date money deposited
by the Company in immediately available funds and designated for and
sufficient to pay all principal, premium, if any, and interest then due.

         The Company shall pay interest (including post-petition interest in
any proceeding under any Bankruptcy Law) on overdue principal at the rate
equal to 1% per annum in excess of the then applicable interest rate on the
Notes to the extent lawful; it shall pay interest (including post-petition
interest in any proceeding under any Bankruptcy Law) on overdue installments
of interest (without regard to any applicable grace period) at the same rate
to the extent lawful.

SECTION 4.02. MAINTENANCE OF OFFICE OR AGENCY.

         The Company will maintain, in The City of New York, an office or
agency where Notes may be presented or surrendered for payment, where Notes
may be surrendered for registration of transfer or exchange and where notices
and demands to or upon the Company in respect of the Notes and this Indenture
may be served. The Company will give prompt written notice to the Trustee of
any change in the location of any such office or agency. If at any time the
Company shall fail to maintain any such required office or agency or shall
fail to furnish the Trustee with the address thereof, such presentations,
surrenders, notices and demands may be made or served at the Corporate Trust
Office of the Trustee, and the Company hereby appoints the Trustee as its
agent to receive all such presentations, surrenders, notices and demands.

         The Company may from time to time designate one or more other offices
or agencies (in or outside of The City of New York) where the Notes may be
presented or surrendered for any or all such purposes, and may from time to
time rescind such designation; provided, however, that no such designation or
recession shall in any manner relieve the Company of its obligation to
maintain an office or agency in The City of New York for such purposes. The
Company will give prompt written notice to the Trustee of any such designation
or recession and any change in the location of any such office or agency.

                                      37
<PAGE>

         The Company hereby designates the Corporate Trust Office of the
Trustee as one such office or agency of the Company in accordance with Section
2.03 hereof.

SECTION 4.03. MONEY FOR PAYMENTS TO BE HELD IN TRUST.

         If the Company shall at any time act as its own Paying Agent, it
will, on or before each due date of the principal of, premium, if any, or
interest on any of the Notes, segregate and hold in trust for the benefit of
the Persons entitled thereto a sum sufficient to pay the principal, premium,
if any, or interest so becoming due until such sums shall be paid to such
Persons or otherwise disposed of as herein provided, and will promptly notify
the Trustee of its action or failure so to act.

         Whenever the Company shall have one or more Paying Agents for the
Notes, it will, on or before each due date of the principal of, premium, if
any, or interest on any Notes, deposit with a Paying Agent a sum in same day
funds (or New York Clearing House funds if such deposit is made prior to the
date on which such deposit is required to be made) sufficient to pay the
principal, premium, if any, or interest so becoming due (or at the option of
the Company, payment of interest may be mailed by check to the Holders of the
Notes at their respective addresses set forth in the register of Holders of
Notes; provided that all payments with respect to Notes represented by one or
more permanent global Notes will be paid by wire transfer of immediately
available funds to the account of the Depository Trust Company or any
successor thereto) such sum to be held in trust for the benefit of the Persons
entitled to such principal, premium or interest and (unless such Paying Agent
is the Trustee) the Company will promptly notify the Trustee of such action or
any failure so to act.

         The Company will cause each Paying Agent other than the Trustee to
execute and deliver to the Trustee an instrument in which such Paying Agent
shall agree with the Trustee, subject to the provisions of this Section, that
such Paying Agent will:

         (a)      hold all sums held by it for the payment of the principal
                  of, premium, if any, or interest on Notes in trust for the
                  benefit of the Persons entitled thereto until such sums
                  shall be paid to such Persons or otherwise disposed of as
                  herein provided;

         (b)      give the Trustee notice of any default by the Company (or
                  any other obligor upon the Notes) in the making of any
                  payment of principal, premium, if any, or interest;

         (c)      at any time during the continuance of any such default, upon
                  the written request of the Trustee, forthwith pay to the
                  Trustee all sums so held in trust by such Paying Agent; and

                                      38
<PAGE>

         (d)      acknowledge, accept and agree to comply in all respects with
                  the provisions of this Indenture relating to the duties,
                  rights and obligations of such Paying Agent.

         The Company may at any time, for the purpose of obtaining the
satisfaction and discharge of this Indenture or for any other purpose, pay, or
direct any Paying Agent to pay, to the Trustee all sums held in trust by the
Company or such Paying Agent, such sums to be held by the Trustee upon the
same trusts as those upon which such sums were held by the Company or such
Paying Agent; and, upon such payment by any Paying Agent to the Trustee, such
Paying Agent shall be released from all further liability with respect to such
money.

         Any money deposited with the Trustee or any Paying Agent, or then
held by the Company, in trust for the payment of the principal of, premium, if
any, or interest on any Note and remaining unclaimed for two years after such
principal, premium, if any, or interest has become due and payable shall be
paid to the Company at the request of the Company or (if then held by the
Company) shall be discharged from such trust; and the Holder of such Note
shall thereafter, as an unsecured general creditor, look only to the Company
for payment thereof, and all liability of the Trustee or such Paying Agent
with respect to such trust money, and all liability of the Company as trustee
thereof, shall thereupon cease; provided, however, that the Trustee or such
Paying Agent, before being required to make any such repayment, shall at the
expense of the Company cause notice to be promptly sent to each Holder that
such money remains unclaimed and that, after a date specified therein, which
shall not be less than 30 days from the date of such notification any
unclaimed balance of such money then remaining will be repaid to the Company.

SECTION 4.04. REPORTS.

         Whether or not required by the rules and regulations of the
Commission, so long as any Notes are outstanding, the Company will furnish to
the Holders of Notes (i) all quarterly and annual financial information that
would be required to be contained in a filing with the Commission on Forms
10-Q and 10-K if the Company were required to file such Forms, including a
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" that describes the financial condition and results of operations
of the Company and its Restricted Subsidiaries and, with respect to the annual
information only, a report thereon by the Company's certified independent
accountants and (ii) all current reports that would be required to be filed
with the Commission on Form 8-K if the Company were required to file such
reports. In addition whether or not required by the rules and regulations of
the Commission, the Company will file a copy of all such information and
reports with the Commission for public availability (unless the Commission
will not accept such a filing) and make such 


                                      39
<PAGE>

information available to securities analysts and prospective investors upon
request.

SECTION 4.05. STATEMENT AS TO COMPLIANCE; NOTICE OF DEFAULT.

         (a) The Company shall deliver to the Trustee, within 90 days after
the end of each fiscal year ending after the date of this Indenture, an
Officers' Certificate stating whether, to such Officers' knowledge, the
Company is in compliance with all covenants and conditions to be complied with
by it under this Indenture (including with respect to any Restricted Payments
made during such year, the basis upon which the calculations required by
Section 4.07 hereof were computed, which calculations may be based on the
Company's latest financial statements), and further stating, as to each
Officer signing such certificate, that to the best of his or her knowledge
each entity is not in default in the performance or observance of any terms,
provisions and conditions of this Indenture (or, if a Default or Event of
Default shall have occurred, describing all such Defaults or Events of Default
of which he or she may have knowledge and what action the Company is taking or
proposes to take with respect thereto) and that to the best of his or her
knowledge no event has occurred and remains in existence by reason of which
payments on account of the principal of or interest or premium, if any, on the
Notes is prohibited or if such event has occurred, a description of the event
and what action the Company is taking or proposes to take with respect
thereto. For purposes of this Section 4.05, such compliance shall be
determined without regard to any period of grace or requirement of notice
under this Indenture.

         (b) So long as not contrary to the then current recommendations of
the American Institute of Certified Public Accountants, the annual reports
delivered pursuant to Section 4.04(a) hereof shall be accompanied by a written
statement of the Company's independent public accountants (who shall be a firm
of established national reputation) that in making the examination necessary
for certification of such financial statements, nothing has come to their
attention that would lead them to believe that the Company has violated any
provisions of Article Four or Article Five hereof or, if any such violation
has occurred, specifying the nature and period of existence thereof, it being
understood that such accountants shall not be liable directly or indirectly to
any Person for any failure to obtain knowledge of any such violation.

         (c) The Company shall, within five Business Days, upon becoming aware
of any Default or Event of Default or any default under any document,
instrument or agreement representing Indebtedness of the Company or any
Restricted Subsidiary, deliver to the Trustee an Officers' Certificate
specifying such Default or Event of Default.

                                      40
<PAGE>

SECTION 4.06. PAYMENT OF TAXES AND OTHER CLAIMS.

         The Company shall pay or discharge or cause to be paid or discharged,
before the same shall become delinquent, (a) all material taxes, assessments
and governmental charges levied or imposed upon it or any Subsidiary or upon
the income, profits or property of the Company or any of its Subsidiaries and
(b) all material lawful claims for labor, materials and supplies, which, if
unpaid, might by law become a lien upon the property of the Company or any of
its Subsidiaries that could produce a material adverse effect on the
consolidated financial condition of the Company; provided, however, that the
Company shall not be required to pay or discharge or cause to be paid or
discharged any such tax, assessment, charge or claim whose amount,
applicability or validity is being contested in good faith by appropriate
proceedings and in respect of which appropriate reserves (in the good faith
judgment of management of the Company) are being maintained in accordance with
GAAP.

SECTION 4.07. STAY, EXTENSION, USURY LAWS.

         The Company and each Guarantor, if any, covenants (to the extent that
it may lawfully do so) that it shall not at any time insist upon, plead, or in
any manner whatsoever claim or take the benefit or advantage of, any stay,
extension or usury law whatever enacted, now or at any time hereafter in
force, that may affect that covenants or the performance of this Indenture;
and the Company and each Guarantor, if any, (to the extent that it may
lawfully do so) hereby waives all benefit or advantage of any such law, and
covenants that it shall not, by resort to any such law, hinder, delay or
impede the execution of any power herein granted to the Trustee, but shall
suffer and permit the execution of every such power as though no such law has
been enacted.

SECTION 4.08. CORPORATE EXISTENCE.

         Subject to Article Five hereof, the Company shall do or cause to be
done all things necessary to preserve and keep in full force and effect its
corporate existence and that of each Subsidiary of the Company and the
corporate rights (charter and statutory), corporate licenses and corporate
franchises of the Company and its Subsidiaries, except where a failure to do
so, singly or in the aggregate, is not likely to have a materially adverse
effect upon the business, assets, financial conditions or results of
operations of the Company and the Subsidiaries taken as a whole determined on
a consolidated basis in accordance with GAAP; provided that prior to the
occurrence and continuance of an Event of Default, the Company shall not be
required to preserve any such existence (except of the Company), right,
license or franchise if the Board of Directors of the Company shall determine
and deliver to the Trustee an Officers' Certificate to the effect that the
preservation thereof is no longer desirable in the conduct of the 


                                      41
<PAGE>

business of the Company or such Subsidiary and that the loss thereof is not
disadvantageous in any material respect to the Holders.

SECTION 4.09. OFFER TO REPURCHASE UPON CHANGE OF CONTROL.

         (a) Upon the occurrence of a Change of Control, each Holder of Notes
shall have the right to require the Company to repurchase all or any part
(equal to $1,000 or an integral multiple thereof) of such Holder's Notes
pursuant to the offer described below (the "Change of Control Offer") at an
offer price in cash equal to 101% of the aggregate principal amount thereof
plus accrued and unpaid interest thereon to the date of purchase (the "Change
of Control Payment").

         (b) Within 30 days following any Change of Control, the Company shall
mail a notice to each Holder of Notes issued under this Indenture, with a copy
to the Trustee, with the following statements and/or information:


                  (1)      a Change of Control Offer is being made pursuant to
                           this Section 4.09 and that all Notes properly
                           tendered pursuant to such Change of Control Offer
                           will be accepted for payment;

                  (2)      the purchase price and the purchase date, which
                           will be no earlier than 30 days nor later than 60
                           days from the date such notice is mailed, except as
                           may be otherwise required by applicable law (the
                           "Change of Control Payment Date");

                  (3)      any Note not properly tendered will remain
                           outstanding and continue to accrue interest;

                  (4)      unless the Company defaults in the payment of the
                           Change of Control Payment, all Notes accepted for
                           payment pursuant to the Change of Control Offer
                           will cease to accrue interest on the Change of
                           Control Payment Date;

                  (5)      Holders electing to have any Notes purchased
                           pursuant to a Change of Control Offer will be
                           required to surrender the Notes, with the form
                           entitled "Option of Holder to Elect Purchase" on
                           the reverse of the Notes completed, to the Paying
                           Agent and at the address specified in the notice
                           prior to the close of business on the third
                           Business Day preceding the Change of Control
                           Payment Date;

                                      42
<PAGE>

                  (6)      Holders will be entitled to withdraw their tendered
                           Notes and their election to require the Company to
                           purchase such Notes, provided that the paying agent
                           receives, not later than the close of business on
                           the third Business Day preceding the Change of
                           Control Payment Date, a telegram, telex, facsimile
                           transmission or letter setting forth the name of
                           the Holder, the principal amount of Notes tendered
                           for purchase, and a statement that such Holder is
                           withdrawing his tendered Notes and his election to
                           have such Notes purchased; and

                  (7)      that Holders whose Notes are being purchased only
                           in part will be issued new Notes equal in principal
                           amount to the unpurchased portion of the Notes
                           surrendered, which unpurchased portion must be
                           equal to $1,000 in principal amount or an integral
                           multiple thereof.

         (c) Prior to complying with the provisions of this Section 4.09, but
in any event within 30 days following a Change of Control, the Company shall
either repay all outstanding Senior Debt, or offer to repay in full all
outstanding Senior Debt and repay the Senior Debt with respect to which such
offer has been accepted, or obtain the requisite consents, if any, under all
outstanding Senior Debt to permit the repurchase of the Notes required by this
Section 4.09.

         (d) The Company shall comply with the requirements of Rule 14e-1
under the Exchange Act and any other securities laws and regulations
thereunder to the extent such laws or regulations are applicable in connection
with the repurchase of the Notes pursuant to a Change of Control Offer. To the
extent that the provisions of any securities laws or regulations conflict with
the provisions of this Indenture, the Company shall comply with the applicable
securities laws and regulations and will not be deemed to have breached its
obligations described in this Indenture by virtue thereof.

         (e) On the Change of Control Payment Date, the Company shall, to the
extent lawful, (i) accept for payment all Notes or portions thereof properly
tendered pursuant to the Change of Control Offer, (ii) deposit with the Paying
Agent an amount equal to the Change of Control Payment in respect of all Notes
or portions thereof so tendered and (iii) deliver or cause to be delivered to
the Trustee the Notes so accepted together with an Officers' Certificate
stating the aggregate principal amount of Notes or portions thereof being
purchased by the Company. The Paying Agent shall promptly mail to each Holder
of Notes so tendered the Change of Control Payment for such Notes, and the
Trustee shall promptly authenticate and mail (or cause to be transferred by
book entry) to each Holder a new Note equal in principal amount to any
unpurchased portion of

                                      43
<PAGE>

the Notes surrendered, if any; provided that each such new Note will be in a
principal amount of $1,000 or an integral multiple thereof. The Company shall
publicly announce the results of the Change of Control Offer on or as soon as
practicable after the Change of Control Payment Date.

         (f) The Change of Control provisions described in this Section 4.09
will be applicable whether or not any other provisions of this Indenture are
applicable.

SECTION 4.10. ASSET SALES.

         The Company will not, and will not permit any of its Restricted
Subsidiaries to, engage in an Asset Sale unless (i) the Company (or the
Restricted Subsidiary, as the case may be) receives consideration at the time
of such Asset Sale at least equal to the fair market value (evidenced by a
Board of Resolution set forth in an Officers' Certificate delivered to the
Trustee) of the assets or Equity Interests issued or sold or otherwise
disposed of and (ii) at least 75% of the consideration therefor received by
the Company or such Restricted Subsidiary is in the form of (I) cash or Cash
Equivalents or (II) property or assets that are used or useful in a Permitted
Business, or Capital Stock of any Person primarily engaged in a Permitted
Business if, as a result of the acquisition by the Company or any Restricted
Subsidiary thereof, such Person becomes a Restricted Subsidiary; provided that
the amount of (x) any liabilities (as shown on the Company's or such
Restricted Subsidiary's most recent balance sheet or in the notes thereto), of
the Company or any Restricted Subsidiary (other than contingent liabilities
and liabilities of the Company that are by their terms subordinated to the
Notes or any guarantee thereof) that are assumed by the transferee of any such
assets pursuant to a customary novation agreement that releases the Company or
such Restricted Subsidiary from further liability and (y) any notes or other
obligations received by the Company or any such Restricted Subsidiary from
such transferee that are converted by the Company or such Restricted
Subsidiary into cash or Cash Equivalents (to the extent of the cash or Cash
Equivalents received) within 180 days following the closing of such Asset
Sale, will be deemed to be cash for purposes of this provision; provided
further, that the 75% limitation referred to above shall not apply to any
sale, transfer or other disposition of assets in which the cash portion of the
consideration received therefor, determined in accordance with the foregoing
proviso, is equal to or greater than what the after-tax net proceeds would
have been had such transaction complied with the aforementioned 75%
limitation.

         Within 365 days after the Company's or any Restricted Subsidiary's
receipt of any Net Proceeds from an Asset Sale, the Company or such Restricted
Subsidiary shall apply such Net Proceeds (a) to permanently reduce
Indebtedness under Senior Debt or Guarantor Senior Debt (and to
correspondingly reduce commitments 


                                      44
<PAGE>

with respect thereto), to permanently reduce Indebtedness of a Restricted
Subsidiary that is not a Guarantor or Pari Passu Indebtedness (provided that
if the Company shall so repay Pari Passu Indebtedness, it will equally and
ratably reduce Indebtedness under the Notes if the Notes are then redeemable
or, if the Notes may not be then redeemed, the Company shall make an offer
pursuant to Section 3.10 hereof to purchase at 100% of the principal amount
thereof the amount of Notes that would otherwise be redeemed or (b) to an
investment in property, capital expenditures or assets that are used or useful
in a Permitted Business, or Capital Stock of any Person primarily engaged in a
Permitted Business if, as a result of the acquisition by the Company or any
Restricted Subsidiary thereof, such Person becomes a Restricted Subsidiary.
Any Net Proceeds from Asset Sales that are not applied or invested as provided
in the preceding sentence of this paragraph will be deemed to constitute
"Excess Proceeds." When the aggregate amount of Excess Proceeds exceeds $15.0
million, the Company shall be required to make an Asset Sale Offer to purchase
the maximum principal amount of Notes that may be purchased out of the Excess
Proceeds at an offer price in cash in an amount equal to 100% of the principal
amount thereof plus accrued and unpaid interest thereon to the date of
purchase, in accordance with the procedures set forth in Section 3.10 hereof.
To the extent that the aggregate amount of Notes tendered pursuant to an Asset
Sale Offer is less than the Excess Proceeds, the Company may use any remaining
Excess Proceeds for general corporate purposes. If the aggregate principal
amount of Notes surrendered by holders thereof exceeds the amount of Excess
Proceeds, the Trustee shall select the Notes to be purchased on a pro rata
basis. Upon completion of such Asset Sale Offer, the amount of Excess Proceeds
shall be reset at zero.

         The Company shall comply with the requirements of Rule 14e-1 under
the Exchange Act and any other securities laws and regulations thereunder to
the extent such laws and regulations are applicable in connection with the
repurchase of the Notes pursuant to an Asset Sale Offer. To the extent that
the provisions of any securities laws or regulations conflict with the
provisions of this Indenture relating to such Asset Sale Offer, the Company
will comply with the applicable securities laws and regulations and shall not
be deemed to have breached its obligations described in this Indenture by
virtue thereof.

SECTION 4.11. LIMITATION ON RESTRICTED PAYMENTS

         The Company shall not, and shall not permit any of its Restricted
Subsidiaries to, directly or indirectly: (i) declare or pay any dividend or
make any other payment or distribution on account of any Equity Interests of
the Company or any of its Restricted Subsidiaries (other than dividends or
distributions payable in Equity Interests (other than Disqualified Stock) of
the Company or dividends or distributions payable to the Company or any Wholly
Owned Restricted Subsidiary); (ii) purchase, redeem or 


                                      45
<PAGE>

otherwise acquire or retire for value any Equity Interests of the Company, any
of its Restricted Subsidiaries or any other Affiliate of the Company (other
than any such Equity Interests owned by the Company or any Restricted
Subsidiary of the Company); (iii) make any principal payment on, or purchase,
redeem, defease or otherwise acquire or retire for value any Indebtedness of
the Company that is subordinated in right of payment to the Notes, except in
accordance with the scheduled mandatory redemption or repayment provisions set
forth in the original documentation governing such Indebtedness (but not
pursuant to any mandatory offer to repurchase upon the occurrence of any
event); or (iv) make any Restricted Investment (all such payments and other
actions set forth in clauses (i) through (iv) above being collectively
referred to as "Restricted Payments"), unless:

         (a) no Default or Event of Default shall have occurred and be
continuing or would occur as a consequence thereof, and

         (b) immediately after giving effect to such transaction on a pro
forma basis, the Company would have been permitted to incur at least $1.00 of
additional Indebtedness pursuant to the Fixed Charge Coverage Ratio test set
forth in the first paragraph of Section 4.12 hereof, and

         (c) such Restricted Payment, together with the aggregate of all other
Restricted Payments made by the Company and its Restricted Subsidiaries after
the date of this Indenture (excluding Restricted Payments permitted by clauses
(i) (to the extent that the declaration of any dividend referred to therein
reduces amounts available for Restricted Payments pursuant to this clause
(c)), (ii), (iii), (v), (vi), (vii), (viii), (x), (xi), (xii), (xv) and (xvii)
of the next succeeding paragraph), is less than the sum of (1) 50% of the
Adjusted Consolidated Net Income of the Company for the period (taken as one
accounting period) from the beginning of the first calendar month commencing
after the date of this Indenture to the end of the Company's most recently
ended fiscal quarter for which internal financial statements are available at
the time of such Restricted Payment (or, if such Adjusted Consolidated Net
Income for such period is a deficit, minus 100% of such deficit), plus (2)
100% of the Qualified Proceeds received by the Company since the date of this
Indenture from contributions to the Company's capital or the issue or sale
since the date of the this Indenture of Equity Interests of the Company or of
convertible debt securities of the Company that have been converted into such
Equity Interests (other than Equity Interests or convertible debt securities)
sold to a Subsidiary of the Company and other than Designated Preferred Stock,
Disqualified Stock or convertible debt securities that have been converted
into Disqualified Stock), plus (3) the amount equal to the net reduction in
Investments in Persons after the date of this Indenture who are not Restricted
Subsidiaries (other than Permitted Investments) resulting from (x) Qualified
Proceeds received as a dividend, repayment of a loan or 


                                      46
<PAGE>

advance or other transfer of assets (valued at the fair market value thereof)
to the Company or any Restricted Subsidiary from such Persons, (y) Qualified
Proceeds received upon the sale or liquidation of such Investment and (z) the
redesignation of Unrestricted Subsidiaries (other than any Unrestricted
Subsidiary designated as such pursuant to clause (ix) or (xvi) of the
following paragraph) whose assets are used or useful in, or which is engaged
in one or more Permitted Businesses as Restricted Subsidiaries (valued
(proportionate to the Company's equity interest in such Subsidiary) at the
fair market value of the net assets of such Subsidiary at the time of such
redesignation) not to exceed, in the case of clauses (x), (y) and (z), the
amount of Investments previously made by the Company or any Restricted
Subsidiary in such Person, which amount was a Restricted Payment, plus (4) all
cash payments received after the date of this Indenture by the Company from
Holdings with respect to the Intercompany Note; provided that no proceeds
received by the Company from the issue or sale of any Equity Interests of the
Company will be counted in determining the amount available for Restricted
Payments under this clause (c) to the extent such proceeds were used to
redeem, repurchase, retire or acquire any Equity Interests or Subordinated
Indebtedness of the Company pursuant to clauses (ii) and (iv) of the next
succeeding paragraph.

         The foregoing provisions shall not prohibit:

                  (i) the payment of any dividend within 60 days after the
         date of declaration thereof, if at such date of declaration such
         payment would have complied with the provisions of this Indenture;

                  (ii) the redemption, repurchase, retirement or other
         acquisition of any Equity Interests of the Company or Subordinated
         Indebtedness of the Company or any Guarantor in exchange for, or out
         of the net proceeds of, the substantially concurrent sale (other than
         to a Subsidiary of the Company) of Equity Interests of the Company
         (other than Disqualified Stock); provided that the amount of any such
         net cash proceeds that are utilized for any such redemption,
         repurchase, retirement or other acquisition shall be excluded from
         clause (c)(2) of the preceding paragraph;

                  (iii) the defeasance, redemption, repurchase or other
         acquisition of Subordinated Indebtedness with the net proceeds from
         an incurrence of Permitted Refinancing Indebtedness;

                  (iv) the repurchase, redemption or other acquisition or
         retirement for value of any Equity Interests of the Company or
         Holdings held by any member of the Company's or any of the Company's
         Restricted Subsidiaries' management pursuant to any management equity
         subscription agreement or stock option agreement and any dividend to
         Holdings to fund any such 

                                      47
<PAGE>

         repurchase, redemption or acquisition; provided that (A) the
         aggregate price paid for all such repurchased, redeemed, acquired or
         retired Equity Interests shall not exceed (I) $5.0 million in any
         calendar year (with unused amounts in any calendar year being carried
         over to succeeding calendar years subject to a maximum (without
         giving effect to the following clause (II)) of $10.0 million in any
         calendar year) plus (II) the aggregate cash proceeds received by the
         Company during such calendar year from any reissuance of Equity
         Interests by Holdings or the Company to members of management of the
         Company and its Restricted Subsidiaries and (B) no Default or Event
         of Default shall have occurred and be continuing immediately after
         such transaction; provided further that the aggregate cash proceeds
         referred to in clause (II) above shall be excluded from clause (c)(2)
         of the preceding paragraph;

                  (v) the payment of dividends or the making of loans or
         advances by the Company to Holdings not to exceed $2.0 million in any
         fiscal year for costs and expenses incurred by Holdings in its
         capacity as a holding company or for services rendered by Holdings on
         behalf of the Company;

                  (vi) the payment of dividends by a Restricted Subsidiary on
         any class of common stock of such Restricted Subsidiary if (A) such
         dividend is paid pro rata to all holders of such class of common
         stock and (B) at least 51% of such class of common stock is held by
         the Company or one or more of its Restricted Subsidiaries;

                  (vii) the repurchase of any class of common stock of a
         Restricted Subsidiary if (A) such repurchase is made pro rata with
         respect to such class of common stock and (B) at least 51% of such
         class of common stock is held by the Company or one or more of its
         Restricted Subsidiaries;

                  (viii) payments to Holdings (A) pursuant to the Tax Sharing
         Agreement as in effect on the date of this Indenture and (B) pursuant
         to the Tax Sharing Agreement as amended from time to time; provided
         however; that in no event shall the amount permitted to be paid
         pursuant to this clause (viii) (B) exceed the amount the Company
         would be required to pay for income taxes were it to file a
         consolidated tax return for itself and its consolidated Restricted
         Subsidiaries;

                  (ix) any other Restricted Investment made in a Permitted
         Business which, together with all other Restricted Investments made
         pursuant to this clause (ix) since the date of this Indenture, does
         not exceed $30.0 million (in each case, after giving effect to all
         subsequent reductions in the amount of any Restricted Investment made
         pursuant to this clause (ix), either as a result of (A) the repayment
         or disposition thereof for cash or (B) as a result of the
         redesignation of an 


                                      48
<PAGE>

         Unrestricted Subsidiary as a Restricted Subsidiary (valued
         proportionate to the Company's equity interest in such Subsidiary at
         the time of such redesignation) at the fair market value of the net
         assets of such Subsidiary at the time of such redesignation), in the
         case of clause (A) and (B), not to exceed the amount of such
         Restricted Investment previously made pursuant to this clause (ix);
         provided that no Default or Event of Default shall have occurred and
         be continuing immediately after making such Restricted Investment;

                  (x) the declaration and payment of dividends to holders of
         any class or series of Disqualified Stock of the Company or any
         Guarantor issued after the date of this Indenture in accordance with
         the covenant described in Section 4.14 hereof; provided that no
         Default or Event of Default shall have occurred and be continuing
         immediately after such declaration or payment;

                  (xi) repurchases of Equity Interests deemed to occur upon
         exercise of stock options if such Equity Interests represent a
         portion of the exercise price of such options;

                  (xii) (A) payments made by the Company in respect of
         statutory appraisal rights (and any settlement thereof) and (B)
         payments made by the Company to fund the cash consideration payable
         in the Merger (including pursuant to statutory appraisal rights and
         any settlement thereof) to security holders of Holdings (including
         without limitation, the Cash Merger Consideration, the Option Cash
         Proceeds and the Warrant Cash Proceeds (each as defined in the
         Registration Statement)) and fees and expenses of the Company and
         Holdings in connection with the Merger and (C) dividends to Holdings
         for any such payments referred to in clause (B);

                  (xiii) a Restricted Payment to pay for the repurchase,
         retirement or other acquisition or retirement for value of Equity
         Interests of Holdings outstanding on the date of this Indenture and
         which are not held by the Principals or any member of management of
         Holdings or any Subsidiary of Holdings on the date of this Indenture
         (including any Equity Interests issued in respect of such Equity
         Interests as a result of a stock split, recapitalization, merger,
         combination, consolidation or otherwise, but excluding any Equity
         Interests issued pursuant to any management equity plan or stock
         option plan or similar agreement), provided that the aggregate
         Restricted Payments made under this clause (xiii) shall not exceed
         $40.0 million, provided further that prior to the first anniversary
         of the consummation of the Merger, the aggregate amount of Restricted
         Payments made under this clause (xiii) shall not exceed $20.0
         million, provided further that notwithstanding the foregoing proviso,
         the Company shall be permitted to make Restricted Payments under this
         clause (xiii) only if after giving effect thereto, the Company would
         be permitted to incur at least $1.00 of additional Indebtedness
         pursuant to the Fixed Charge Coverage Ratio test set forth in the
         first paragraph of Section 4.12 hereof; provided that no

                                      49
<PAGE>

         Default or Event of Default shall have occurred and be continuing
         immediately after making such Restricted Payment;

                  (xiv) the payment of dividends on the Company's common
         stock, following the first public offering of the Company's or
         Holdings' common stock after the date of this Indenture, of up to
         6.0% per annum of (A) the net proceeds received by the Company from
         such public offering of its common stock or (B) the net proceeds
         received by the Company from such public offering of Holdings' common
         stock as common equity or preferred equity (other than Disqualified
         Stock), other than, in each case, with respect to public offerings
         with respect to the Company's or Holdings' common stock registered on
         Form S-8; provided that no Default or Event of Default shall have
         occurred and be continuing immediately after any such payment of
         dividends;

                  (xv) the declaration and payment of dividends to holders of
         any class or series of Designated Preferred Stock issued after the
         date of this Indenture; provided, however, immediately after the date
         of issuance of such Designated Preferred Stock, after giving effect
         to such issuance on a pro forma basis, the Company would have been
         permitted to incur at least $1.00 of additional Indebtedness pursuant
         to the Fixed Charge Coverage Ratio test set forth in the first
         paragraph of Section 4.12 hereof.

                  (xvi) any other Restricted Payment which, together with all
         other Restricted Payments made pursuant to this clause (xvi) since
         the date of this Indenture, does not exceed $20.0 million (in each
         case, after giving effect to all subsequent reductions in the amount
         of any Restricted Investment made pursuant to this clause (xvi)
         either as a result of (A) the repayment or disposition thereof for
         cash or (B) the redesignation of an Unrestricted Subsidiary as a
         Restricted Subsidiary (valued proportionate to the Company's equity
         interest in such Subsidiary at the time of such redesignation) at the
         fair market value of the net assets of such Subsidiary at the time of
         such redesignation), in the case of clause (A) and (B), not to exceed
         the amount of such Restricted Investment previously made pursuant to
         this clause (xvi); provided that no Default or Event of Default shall
         have occurred and be continuing immediately after making such
         Restricted Payment; and

                  (xvii)   distributions or payments of Receivables Fees.

         The Board of Directors may designate any Restricted Subsidiary to be
an Unrestricted Subsidiary if such designation would not cause a Default. For
purposes of making such designation, all outstanding Investments by the
Company and its Restricted Subsidiaries (except to the extent repaid in cash)
in the 


                                      50
<PAGE>

Subsidiary so designated will be deemed to be Restricted Payments at the time
of such designation and will reduce the amount available for Restricted
Payments under the first paragraph of this Section 4.11. All such outstanding
Investments will be deemed to constitute Restricted Investments in an amount
equal to the greater of (i) the net book value of such Investments at the time
of such designation and (ii) the fair market value of such Investments at the
time of such designation. Such designation will only be permitted if such
Restricted Investment would be permitted at such time and if such Restricted
Subsidiary otherwise meets the definition of an Unrestricted Subsidiary.

         The amount of (i) all Restricted Payments (other than restricted
Payments made in cash) shall be the fair market value on the date of the
Restricted Payment of the asset(s) or securities proposed to be transferred or
issued by the Company or such Restricted Subsidiary, as the case may be,
pursuant to the Restricted Payment and (ii) Qualified Proceeds (other than
cash) shall be the fair market value on the date of receipt thereof by the
Company of such Qualified Proceeds. The fair market value of any non-cash
Restricted Payment and Qualified Proceeds shall be determined by the Board of
Directors whose resolution with respect thereto shall be delivered to the
Trustee, such determination to be based upon an opinion or appraisal issued by
an accounting, appraisal or investment banking firm of national standing if
such fair market value exceeds $20.0 million. Not later than the date of
making any Restricted Payment, the Company shall deliver to the Trustee and
Officers' Certificate stating that such Restricted Payment is permitted and
setting forth the basis upon which the calculations required by this Section
4.11 were computed, which calculations shall be based upon the Company's
latest available financial statements.

SECTION 4.12. LIMITATION ON INCURRENCE OF INDEBTEDNESS AND ISSUANCE OF 
              PREFERRED STOCK.

         The Company shall not, and shall not permit any of its Restricted
Subsidiaries to, directly or indirectly, create, incur, issue, assume,
guarantee or otherwise become, directly or indirectly liable, contingently or
otherwise, with respect to (collectively, "incur") any Indebtedness (including
Acquired Debt), (ii) that neither the Company nor any Guarantor will issue any
Disqualified Stock and (iii) the Company will not permit any of the Company's
Restricted Subsidiaries that are not Guarantors to issue any shares of
preferred stock; provided, however, that the Company and any Guarantor may
incur Indebtedness (including Acquired Debt) or issue shares of Disqualified
Stock, if the Company's Fixed Charge Coverage Ratio for the Company's most
recently ended four fiscal quarters for which internal financial statements
are available immediately preceding the date on which such additional
Indebtedness is incurred or such Disqualified Stock is issued would have been
at least 2.00 to 1.00 determined on a pro forma basis


                                      51
<PAGE>

(including a pro forma application of the net proceeds therefrom), as if the
additional Indebtedness had been incurred, or the Disqualified Stock had been
issued, as the case may be, at the beginning of such quarter.

         The foregoing provisions will not apply to (collectively, "Permitted
Debt"):

                  (i) the incurrence by the Company and the Guarantors of
         Indebtedness under the New Credit Facility; provided that the
         aggregate principal amount of all Indebtedness (with letters of
         credit and bankers' acceptances being deemed to have a principal
         amount equal to the maximum face amount thereunder) outstanding under
         the New Credit Facility after giving effect to such incurrence does
         not exceed an amount equal to $625.0 million;

                  (ii) the incurrence by the Company and any Guarantor of
         Indebtedness represented by the Notes and the Subsidiary Guarantees;

                  (iii) the incurrence by the Company or any of its Restricted
         Subsidiaries of Indebtedness represented by Capital Lease
         Obligations, mortgage financings or purchase money obligations, in
         each case, incurred for the purpose of financing all or any part of
         the purchase price or cost of construction or improvement of property
         used in the business of the Company or such Restricted Subsidiary, in
         aggregate principal amount not to exceed $25.0 million at any time
         outstanding;

                  (iv) Existing Indebtedness;

                  (v) the incurrence by the Company or any of its Restricted
         Subsidiaries of Permitted Refinancing Indebtedness in exchange for,
         or the net proceeds of which are used to extend, refinance, renew,
         replace, defease or refund, Indebtedness that was permitted by this
         Indenture;

                  (vi) Indebtedness of the Company to a Restricted Subsidiary;
         provided that any such Indebtedness is made pursuant to an
         intercompany note and is subordinated in right of payment to the
         Notes; provided further that any subsequent issuance or transfer of
         any Capital Stock or other event which results in any such Restricted
         Subsidiary ceasing to be a Restricted Subsidiary or any subsequent
         transfer of any such Indebtedness (except to the Company or another
         Restricted Subsidiary) shall be deemed, in each case, to be an
         incurrence of such Indebtedness;

                  (vii) Indebtedness of a Restricted Subsidiary to the Company
         or another Restricted Subsidiary; provided that (i)


                                      52
<PAGE>

         any such Indebtedness is made pursuant to an intercompany note and
         (ii) if a Guarantor incurs such Indebtedness to a Restricted
         Subsidiary that is not a Guarantor, such Indebtedness is subordinated
         in right of payment to the Subsidiary Guarantee of such Guarantor;
         provided further that any subsequent issuance or transfer of any
         Capital Stock of any Restricted Subsidiary to whom such Indebtedness
         is owed or any other event which results in any such Restricted
         Subsidiary ceasing to be a Restricted Subsidiary or any subsequent
         transfer of any such Indebtedness (except to the Company or another
         Restricted Subsidiary) shall be deemed, in each case, to be an
         incurrence of such Indebtedness;

                  (viii) the incurrence by the Company or any of its
         Restricted Subsidiaries of Hedging Obligations that are incurred for
         the purpose of fixing or hedging (a) interest rate risk with respect
         to any floating rate Indebtedness of such Person that is permitted by
         the terms of this Indenture to be outstanding or (b) exchange rate
         risk with respect to agreements or Indebtedness of such Person
         payable denominated in a currency other than U.S. dollars; provided
         that such agreements do not increase the Indebtedness of the obligor
         outstanding at any time other than as a result of fluctuations in
         foreign currency exchange rates or interest rates or by reason of
         fees, indemnities and compensation payable thereunder;

                  (ix) the incurrence by the Company or any of its Restricted
         Subsidiaries of Acquired Debt, in an aggregate principal amount at
         any time outstanding not to exceed $25.0 million;

                  (x) the incurrence by the Company of Indebtedness (in
         addition to Indebtedness permitted by any other clause of this
         paragraph) in an aggregate principal amount at any time outstanding
         not to exceed the sum of $35.0 million;

                  (xi) Indebtedness arising from agreements of the Company or
         a Restricted Subsidiary providing for indemnification, adjustment of
         purchase price or similar obligations, in each case, incurred or
         assumed in connection with the disposition of any business, assets or
         a Restricted Subsidiary, other than guarantees of Indebtedness
         incurred by any Person acquiring all or any portion of such business,
         assets or a Restricted Subsidiary for the purpose of financing such
         acquisition; provided, however, that (i) such Indebtedness is not
         reflected on the balance sheet of the Company or any Restricted
         Subsidiary (contingent obligations referred to in a footnote to
         financial statements and not otherwise reflected on the balance sheet
         will not be deemed to be reflected on such balance sheet for purposes
         of this clause (i)) and (ii) the maximum assumable liability in
         respect of all such 


                                      53
<PAGE>

         Indebtedness shall at no time exceed the gross proceeds including
         noncash proceeds (the fair market value of such noncash proceeds
         being measured at the time received and without giving effect to any
         subsequent changes in value) actually received by the Company and its
         Restricted Subsidiaries in connection with such disposition;

                  (xii) obligations in respect of performance and surety bonds
         and completion guarantees provided by the Company or any Restricted
         Subsidiary in the ordinary course of business; and

                  (xiii) any guarantee by a Restricted Subsidiary of the
         Company of Senior Debt or Pari Passu Indebtedness of the Company that
         was permitted to be incurred under this Indenture; provided that,
         prior to or concurrently with the issuance of such guarantee such
         Restricted Subsidiary complies with the terms described in Section
         4.15 hereof.

         For purposes of determining compliance with this Section 4.12, in the
event that an item of Indebtedness meets the criteria of more than one of the
categories of Permitted Debt described in clauses (i) through (xiii) above or
is entitled to be incurred pursuant to the first paragraph of this covenant,
the Company shall, in its sole discretion, classify such item of Indebtedness
in any manner that complies with this covenant and such item of Indebtedness
will be treated as having been incurred pursuant to only one of such clauses
or pursuant to the first paragraph hereof. Accrual of interest and the
accretion of accreted value will not be deemed to be an incurrence of
Indebtedness for purposes of this covenant.

SECTION 4.13. TRANSACTIONS WITH AFFILIATES

         The Company shall not, and shall not permit any of its Restricted
Subsidiaries to, make any payment to, or sell, lease, transfer or otherwise
dispose of any of its properties or assets to, or purchase any property or
assets from, or enter into or make or amend any transaction, contract,
agreement, understanding, loan, advance or guarantee with or for the benefit
of, any Affiliate (each of the foregoing, an "Affiliate Transaction"), unless
(i) such Affiliate Transaction is on terms that are no less favorable to the
Company or such Restricted Subsidiary than those that would have been obtained
in a comparable transaction by the Company or such Restricted Subsidiary with
an unrelated Person and (ii) if such Affiliate Transaction involves aggregate
payments in excess of $5.0 million, the Company delivers to the Trustee either
(x) a resolution of the Board of Directors of the Company set forth in an
Officers' Certificate certifying that such Affiliate Transaction complies with
clause (i) above and such Affiliate Transaction is approved by a majority of
the members of the Board of Directors of the Company or (y) an opinion as to
the fairness to the Holders of 


                                      54
<PAGE>

the Notes of such Affiliate Transaction from a financial point of view issued
by an accounting, appraisal or investment banking firm of national standing;
provided, however, that (a) any employment agreement entered into by the
Company or any of its Restricted Subsidiaries in the ordinary course of
business and consistent with the past practice of the Company or such
Restricted Subsidiary, (b) transactions between or among the Company and/or
its Restricted Subsidiaries, (c) transactions between the Company or its
Restricted Subsidiaries on the one hand, and the Underwriter or its Affiliates
on the other hand, involving the provision of financial, consulting or
underwriting services by the Underwriter or its Affiliates, provided that the
fees payable to the Underwriter or its Affiliates do not exceed the usual and
customary fees of the Underwriter and its Affiliates for similar services, (d)
transactions in accordance with the Specified Agreements, as amended; provided
that no such amendment contains any provisions that are materially adverse to
the Holders of the Notes, (e) payment of employee benefits, including bonuses,
retirement plans and stock options, in the ordinary course of business,
consistent with past practice, (f) the payment of reasonable and customary
fees to, and indemnity provided on behalf of, officers, directors, employees
or consultants of the Company or any Restricted Subsidiary; (g) Restricted
Payments permitted by the provisions of clauses (i), (iv), (v), (vi), (vii),
(viii), (xi), (xii) and (xvii) of the second paragraph of Section 4.11 hereof,
(h) payments and transactions in connection with the Merger and the
application of the net proceeds from the Offering, including the payment of
any fees and expenses with respect thereto, (i) transactions pursuant to the
Intercompany Note and any forgiveness of Indebtedness thereunder, (j)
transactions permitted by the provisions of Section 4.11 hereof and (k)
transactions pursuant to the Management Loans, in each case, shall not be
deemed Affiliate Transactions.

SECTION 4.14. DIVIDEND AND OTHER PAYMENT RESTRICTIONS AFFECTING SUBSIDIARIES

         The Company shall not, and shall not permit any of its Restricted
Subsidiaries to, directly or indirectly, create or otherwise cause or suffer
to exist or become effective any encumbrance or restriction on the ability of
any Restricted Subsidiary to: (i) (a) pay dividends or make any other
distributions to the Company or any of its Restricted Subsidiaries (1) on its
Capital Stock or (2) with respect to any other interest or participation in,
or measured by, its profits or (b) pay any Indebtedness owed to the Company or
any of its Restricted Subsidiaries; (ii) make loans or advances to the Company
or any of its Restricted Subsidiaries; or (iii) transfer any of its properties
or assets to the Company or any of its Restricted Subsidiaries, except for
such encumbrances or restrictions existing under or by reason of (a) Existing
Indebtedness, as in effect on the date of this Indenture; (b) the New Credit
Facility and any amendments, modifications, restatements, renewals, increases,

                                      55
<PAGE>

supplements, refundings, replacements or refinancings thereof; provided that
such amendments, modifications, restatements, renewals, increases,
supplements, refundings, replacement or refinancings are no more restrictive
with respect to such dividend and other payment restrictions in the aggregate
than those contained in the New Credit Facility, as in effect on the date of
this Indenture; (c) this Indenture and the Notes; (d) applicable law or any
applicable rule, regulation or order; (e) any agreement or other instrument of
a Person acquired by the Company or any of its Restricted Subsidiaries, as in
effect at the time of such acquisition (but not created in contemplation of
such acquisition), which encumbrance or restriction is not applicable to any
Person, or the properties or assets of any Person, other than the Person, or
the property or assets of the Person, so acquired; (f) customary
non-assignment provisions in leases entered into in the ordinary course of
business and consistent with past practices; (g) purchase money obligations
for property acquired in the ordinary course of business that impose
restrictions of the nature described in clause (iii) above on the property so
acquired; (h) contracts for the sale of assets, including, without limitation,
customary restrictions with respect to a Subsidiary pursuant to an agreement
that has been entered into for the sale or disposition of all or substantially
all of the Capital Stock or assets of such Subsidiary; or (i) Permitted
Refinancing Indebtedness; provided that the restrictions contained in the
agreements governing such Permitted Refinancing Indebtedness are no more
restrictive with respect to such dividend and other payment restrictions in
the aggregate than those contained in the agreements governing the
Indebtedness being refinanced.

SECTION 4.15. LIMITATIONS ON GUARANTEES OF INDEBTEDNESS BY RESTRICTED 
              SUBSIDIARIES.

         (a) The Company shall not permit any of its Restricted Subsidiaries
to guarantee the payment of any Indebtedness of the Company or any
Indebtedness of any other Restricted Subsidiary (in each case, the "Guaranteed
Debt") unless (i) if such Restricted Subsidiary is not a Guarantor, such
Restricted Subsidiary simultaneously executes and delivers a supplemental
indenture to this Indenture providing for a Subsidiary Guarantee of payment of
the Notes by such Restricted Subsidiary, (ii) if the Notes or the Subsidiary
Guarantee (if any) of such Restricted Subsidiary are subordinated in right of
payment to the Guaranteed Debt, the Subsidiary Guarantee under the
supplemental indenture shall be subordinated to such Restricted Subsidiary's
guarantee with respect to the Guaranteed Debt substantially to the same extent
as the Notes or the Subsidiary Guarantee are subordinated to the Guaranteed
Debt under this Indenture, (iii) if the Guaranteed Debt is by its express
terms subordinated in right of payment to the Notes or the Subsidiary
Guarantee (if any) of such Restricted Subsidiary, any such guarantee of such
Restricted Subsidiary with respect to the Guaranteed Debt shall be
subordinated in right of 


                                      56
<PAGE>

payment to such Restricted Subsidiary's Subsidiary Guarantee with respect to
the Notes substantially to the same extent as the Guaranteed Debt is
subordinated to the Notes or the Subsidiary Guarantee (if any) of such
Restricted Subsidiary, (iv) such Restricted Subsidiary waives and will not in
any manner whatsoever claim or take the benefit or advantage of, any rights of
reimbursement, indemnity or subrogation or any other rights against the
Company or any other Restricted Subsidiary as a result of any payment by such
Restricted Subsidiary under its Subsidiary Guarantee, and (v) such Restricted
Subsidiary shall deliver to the Trustee an Opinion of Counsel to the effect
that (A) such Subsidiary Guarantee of the Notes has been duly executed and
authorized and (B) such Subsidiary Guarantee of the Notes constitutes a valid,
binding and enforceable obligation of such Restricted Subsidiary, except
insofar as enforcement thereof may be limited by bankruptcy, insolvency or
similar laws (including, without limitation, all laws relating to fraudulent
transfers) and except insofar as enforcement thereof is subject to general
principles of equity.

         (b) Notwithstanding the foregoing and the other provisions of this
Indenture, any Subsidiary Guarantee by a Restricted Subsidiary of the Notes
shall provide by its terms that it shall be automatically and unconditionally
released and discharged upon (i) any sale, exchange or transfer, to any Person
not an Affiliate of the Company, of all of the Company's Capital Stock in, or
all or substantially all the assets of, such Restricted Subsidiary (which
sale, exchange or transfer is not prohibited by this Indenture) or (ii) the
release or discharge of the guarantee which resulted in the creation of such
Subsidiary Guarantee, except a discharge or release by or as a result of
payment under such guarantee.

SECTION 4.16 LIMITATIONS ON LIENS

         The Company shall not, and shall not permit any of its Restricted
Subsidiaries to, directly or indirectly create, incur, assume or suffer to
exist any Lien that secures obligations under any Pari Passu Indebtedness or
Subordinated Indebtedness of the Company or any asset or property now owned or
hereafter acquired by the Company or any of its Restricted Subsidiaries, or
any income or profits therefrom, or assign or convey any right to receive
income therefrom, unless the Notes or the Subsidiary Guarantees, as applicable
are equally and ratably secured with the Pari Passu Indebtedness or
Subordinated Indebtedness so secured or until such time as such Pari Passu
Indebtedness or Subordinated Indebtedness is no longer secured by a Lien;
provided, that in any case involving a Lien securing Subordinated
Indebtedness, such Lien is subordinated to the Lien securing the Notes or the
Subsidiary Guarantees, as applicable, to the same extent that such
Subordinated Indebtedness is subordinated to the Notes or the Subsidiary
Guarantees, as applicable.

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<PAGE>

SECTION 4.17 SALE AND LEASEBACK TRANSACTIONS

         The Company shall not, and shall not permit any of its Restricted
Subsidiaries to, enter into any sale and leaseback transaction; provided that
the Company and any Guarantor may enter into a sale and leaseback transaction
if (i) the Company or such Guarantor could have (a) incurred Indebtedness in
an amount equal to the Attributable Debt relating to such sale and leaseback
transaction pursuant to the Fixed Charge Coverage Ratio test set forth in the
first paragraph of Section 4.12 hereof and (b) incurred a Lien to secure such
Indebtedness pursuant to the covenant described in Section 4.07 hereof, (ii)
the gross cash proceeds of such sale and leaseback transaction are at least
equal to the fair market value (as determined in good faith by the Board of
Directors and set forth in an Officers' Certificate delivered to the Trustee)
of the property that is the subject of such sale and leaseback transaction and
(iii) the transfer of assets in such sale and leaseback transaction is
permitted by, and the proceeds of such transaction are applied in compliance
with, Section 4.10 hereof.

SECTION 4.18 ANTI-LAYERING.

         (i) The Company shall not directly or indirectly incur, create,
issue, assume, guarantee or otherwise become liable for any Indebtedness that
is subordinate or junior in right of payment to any Senior Debt and senior in
any respect in right of payment to the Notes and (ii) no Guarantor shall
incur, create, issue, assume, guarantee or otherwise become liable for any
Indebtedness that is subordinate or junior in right of payment to its
Guarantor Senior Debt and senior in any respect in right of payment to such
Guarantor's Subsidiary Guarantee.

SECTION 4.19 SALES OF ACCOUNTS RECEIVABLES.

         The Company may, and any of its Restricted Subsidiaries may, sell at
any time and from time to time, accounts receivable to any Accounts Receivable
Subsidiary; provided that (i) the aggregate consideration received in each
such sale is at least equal to the aggregate fair market value of the
receivables sold, as determined by the Board of Directors of the Company in
good faith, (ii) no less than 80% of the consideration received in each such
sale consists of either cash or a promissory note (a "Promissory Note") which
is subordinated to no Indebtedness or obligation other than the financial
institution or other entities providing the financing to the Accounts
Receivable Subsidiary with respect to such accounts receivable (the
"Financier") and the remainder of such consideration consists of an Equity
Interest in such Accounts Receivable Subsidiary; provided further that the
Initial Sale will include all accounts receivable of the Company and/or its
Restricted Subsidiaries that are party to such arrangements that constitute
eligible receivables under such arrangements, (iii) the cash proceeds received
from the Initial Sale less reasonable and 


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<PAGE>

customary transaction costs will be deemed to be Net Proceeds and will be
applied in accordance with the second paragraph of Section 4.10 hereof, and
(iv) the Company and its Restricted Subsidiaries will sell all accounts
receivable that constitute eligible receivables under such arrangements to the
Accounts Receivable Subsidiary no less frequently than on a weekly basis.

         The Company (i) will not permit any Accounts Receivable Subsidiary to
sell any accounts receivable purchased from the Company or any of its
Restricted Subsidiaries to any other person except on an arm's-length basis
and solely for consideration in the form of cash or Cash Equivalents, (ii)
will not permit the Accounts Receivable Subsidiary to engage in any business
or transaction other than the purchase, financing and sale of accounts
receivable of the Company and its Restricted Subsidiaries and activities
incidental thereto, (iii) will not permit any Accounts Receivable Subsidiary
to incur Indebtedness in an amount in excess of 97% of the book value of such
Accounts Receivable Subsidiary's total assets, as determined in accordance
with GAAP, (iv) will, at least as frequently as monthly, cause the Accounts
Receivable Subsidiary to remit to the Company as payment for additional
receivables or on the Promissory Notes or as a dividend, all available cash or
Cash Equivalents not held in a collection account pledged to a Financier, to
the extent not applied to pay or maintain reserves for reasonable operating
expenses of the Accounts Receivable Subsidiary or to satisfy reasonable
minimum capital requirements based on then current market practices of rating
agencies in similar transactions involving receivables of a similar type and
quality, as determined by the Board of Directors of the Company in good faith
and (v) will not, and will not permit any of its Subsidiaries to, sell
accounts receivable to any Accounts Receivable Subsidiary upon (1) the
occurrence of an Event of Default with respect to the Company and its
Restricted Subsidiaries and (2) the occurrence of certain events of bankruptcy
or insolvency with respect to such Accounts Receivable Subsidiary.


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                                   ARTICLE 5
                                  SUCCESSORS

SECTION 5.01. MERGER, CONSOLIDATION, OR SALE OF ALL OR SUBSTANTIALLY ALL ASSETS

          The Company shall not consolidate or merge with or into (whether or
not the Company is the surviving entity), or sell, assign, transfer, lease,
convey or otherwise dispose of all or substantially all of its properties or
assets in one or more related transactions to, another Person unless (i) the
Company is the surviving corporation or the Person formed by or surviving any
such consolidation or merger (if other than the Company) or to which such
sale, assignment, transfer, lease, conveyance or other disposition shall have
been made is a corporation organized or existing under the laws of the United
States, any state thereof or the District of Columbia; (ii) the Person formed
by or surviving any such consolidation or merger (if other than the Company)
or the Person to which such sale, assignment, transfer, lease, conveyance or
other disposition will have been made assumes all the obligations of the
Company under the Notes and this Indenture pursuant to a supplemental
indenture in form reasonably satisfactory to the Trustee; (iii) immediately
after such transaction, no Default or Event of Default exists; (iv) the
Company or the Person formed by or surviving any such consolidation or merger,
or to which such sale, assignment, transfer, lease, conveyance or other
disposition will have been made will, at the time of such transaction after
giving pro forma effect thereto as if such transaction had occurred at the
beginning of the applicable four-quarter period, be permitted to incur at
least $1.00 of additional Indebtedness pursuant to the Fixed Charge Coverage
Ratio test set forth in the first paragraph of Section 4.12 hereof and (v)
each Guarantor, if any, unless it is the other party to the transactions
described above, shall have by supplemental indenture confirmed that its
Subsidiary Guarantee shall apply to such Person's obligations under this
Indenture and the Notes. The foregoing clause (iv) will not prohibit (a) a
merger between the Company and a Wholly Owned Subsidiary of a Wholly Owned
Subsidiary of Holdings created for the purpose of holding the Capital Stock of
the Company, (b) a merger between the Company and a Wholly Owned Restricted
Subsidiary or (c) a merger between the Company and an Affiliate incorporated
solely for the purpose of reincorporating the Company in another State of the
United States so long as, in each case, the amount of Indebtedness of the
Company and its Restricted Subsidiaries is not increased thereby.

SECTION 5.02. SUCCESSOR CORPORATION SUBSTITUTED.

         Upon any consolidation or merger, or any sale, assignment, transfer,
lease or conveyance or other disposition of all or substantially all of the
assets of the Company in accordance with Section 5.01 hereof, the successor
corporation formed by such 


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<PAGE>

consolidation or into or with which the Company is merged or to which such
sale, assignment, transfer, lease, conveyance or other disposition is made
shall succeed to, and be substituted for (so that from and after the date of
such consolidation, merger, sale, lease, conveyance or other disposition, the
provisions of this Indenture referring to the "Company" shall refer instead to
the successor corporation and not to the Company) and may exercise every right
and power of the Company under this Indenture with the same effect as if such
successor Person had been named as the Company herein; provided, however, that
the predecessor Company shall not be relieved from the obligation to pay the
principal of and interest on the Notes except in the case of a sale of all of
the Company's assets that meets the requirements of Section 5.01 hereof;
provided, further, that solely for purposes of computing Consolidated Net
Income for purposes of clause (c) of the first paragraph of Section 4.11
hereof, the Consolidated Net Income of any Person other than the Company or
any of its Restricted Subsidiaries shall be included only for periods
subsequent to the effective time of such consolidation or merger, sale,
assignment, transfer, lease or conveyance or other disposition of assets.

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<PAGE>


                                   ARTICLE 6
                             DEFAULTS AND REMEDIES

SECTION 6.01. EVENTS OF DEFAULT AND NOTICE THEREOF.

         Each of the following constitutes an "Event of Default":

                  (a) default for 30 days in the payment when due of interest
         on the Notes (whether or not prohibited by Article 10 hereof);

                  (b) default in payment when due of principal or premium, if
         any, on the Notes at maturity, upon redemption or otherwise (whether
         or not prohibited by Article 10 hereof);

                  (c) failure by the Company or any Guarantor for 30 days
         after receipt of notice from the Trustee or Holders of at least 30%
         in principal amount of the Notes then outstanding to comply with the
         provisions of Sections 3.10, 4.09, 4.10, 4.11, 4.12 or Article 5
         hereof.

                  (d) failure by the Company or any Guarantor for 60 days
         after notice from the Trustee or the Holders of at least 30% in
         principal amount of the Notes then outstanding to comply with its
         other agreements in this Indenture or the Notes;

                  (e) default under any mortgage, indenture or instrument
         under which there may be issued or by which there may be secured or
         evidenced any Indebtedness for money borrowed by the Company or any
         of its Restricted Subsidiaries (or the payment of which is guaranteed
         by the Company or any of its Restricted Subsidiaries) whether such
         Indebtedness or guarantee now exists, or is created after the date of
         this Indenture, which default (i) is caused by a failure to pay
         Indebtedness at its stated final maturity (after giving effect to any
         applicable grace period provided in such Indebtedness) (a "Payment
         Default") or (ii) results in the acceleration of such Indebtedness
         prior to its stated final maturity and, in each case, the principal
         amount of any such Indebtedness, together with the principal amount
         of any other such Indebtedness under which there has been a Payment
         Default or the maturity of which has been so accelerated, aggregates
         $20.0 million or more;

                  (f) failure by the Company or any of its Restricted
         Subsidiaries to pay final judgments aggregating in excess of $20.0
         million (net of any amounts with respect to which a reputable and
         creditworthy insurance company has acknowledged liability in
         writing), which judgments are not paid, discharged or stayed within
         60 days after their entry;

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<PAGE>

                  (g) the Company or any of its Restricted Subsidiaries that
         is a Significant Subsidiary pursuant to or within the meaning of the
         Bankruptcy Law:

                           (i)      commences a voluntary case,

                           (ii)     consents to the entry of an order for
                                    relief against it in an involuntary case,

                           (iii)    consents to the appointment of a Custodian
                                    of it or for all or substantially all of
                                    its property,

                           (iv)     makes a general assignment for the benefit
                                    of its creditors,

                           (v)      generally is not paying its debts as they
                                    become due; or

                  (h) a court of competent jurisdiction enters an order or
         decree under any Bankruptcy Law that:

                           (i)      is for relief against the Company or any
                                    of its Restricted Subsidiaries that is a
                                    Significant Subsidiary in an involuntary
                                    case;

                           (ii)     appoints a Custodian of the Company or any
                                    of its Restricted Subsidiaries that is a
                                    Significant Subsidiary or for all or
                                    substantially all of the property of the
                                    Company or any of its Restricted
                                    Subsidiaries that is a Significant
                                    Subsidiary;

                           (iii)    orders the liquidation of the Company or
                                    any of its Restricted Subsidiaries that is
                                    a Significant Subsidiary;

         and the order or decree remains unstayed and in effect for 60
consecutive days; and

                  (i) the termination of any Subsidiary Guarantee for any
         reason not permitted by this Indenture, or the denial of any
         Guarantor or any Person acting on behalf of any Guarantor of such
         Guarantor's obligations under its respective Subsidiary Guarantee.

SECTION 6.02. ACCELERATION

         If any Event of Default occurs and is continuing, the Trustee or the
Holders of at least 30% in principal amount of the then outstanding Notes may
declare all the Notes to be due and payable immediately; provided, however,
that, so long as any Indebtedness 


                                      63
<PAGE>

permitted to be incurred pursuant to the New Credit Facility shall be
outstanding, no such acceleration shall be effective until the earlier of (i)
acceleration of any such Indebtedness under the New Credit Facility or (ii)
five business days after the giving of written notice to the Company and the
representative under the New Credit Facility of such acceleration.
Notwithstanding the foregoing, in the case of an Event of Default specified in
clause (g) or clause (h) of Section 6.01 hereof, all outstanding Notes will
become due and payable without further action or notice. Holders of the Notes
may not enforce this Indenture or the Notes except as provided in this
Indenture. Subject to certain limitations, Holders of a majority in principal
amount of the then outstanding Notes may direct the Trustee in its exercise of
any trust or power. In the event of a declaration of acceleration of the Notes
because an Event of Default has occurred and is continuing as a result of the
acceleration of any Indebtedness described in clause (e) of Section 6.01
hereof, the declaration of acceleration of the Notes shall be automatically
annulled if the holders of any Indebtedness described in clause (e) of Section
6.01 hereof have rescinded the declaration of acceleration in respect of such
Indebtedness within 30 days of the date of such declaration and if (y) the
annulment of the acceleration of the Notes would not conflict with any
judgment or decree of a court of competent jurisdiction and (z) all existing
Events of Default, except nonpayment of principal or interest on the Notes
that became due solely because of the acceleration of the Notes, have been
cured or waived.



                                      64
<PAGE>


SECTION 6.03. OTHER REMEDIES.

         If an Event of Default occurs and is continuing, the Trustee may upon
delivery of pursue any available remedy to collect the payment of principal,
premium, if any, and interest on the Notes or to enforce the performance of
any provision of the Notes or this Indenture.

         The Trustee may maintain a proceeding even if it does not possess any
of the Notes or does not produce any of them in the proceeding. A delay or
omission by the Trustee or any Holder of a Note in exercising any right or
remedy accruing upon an Event of Default shall not impair the right or remedy
or constitute a waiver of or acquiescence in the Event of Default. All
remedies are cumulative to the extent permitted by law.

SECTION 6.04. WAIVER OF PAST DEFAULTS.

         The Holders of a majority in aggregate principal amount of the Notes
then outstanding, by notice to the Trustee, may on behalf of the Holders of
all of the Notes waive any existing Default or Event of Default and its
consequences under this Indenture, except a continuing Default or Event of
Default in the payment of interest or premium on, or principal of, the Notes.
The Trustee may withhold from Holders of the Notes notice of any continuing
Default or Event of Default (except a Default or Event of Default relating to
the payment of principal or interest) if it determines that withholding notice
is in such Holders' interest.

SECTION 6.05. CONTROL BY MAJORITY.

         The Holders of a majority in aggregate principal amount of the then
outstanding Notes may direct the time, method and place of conducting any
proceeding for exercising any remedy available to the Trustee or exercising
any trust or power conferred on it. However, the Trustee may refuse to follow
any direction that conflicts with law or this Indenture, that the Trustee
determines may be unduly prejudicial to the rights of other Holders of Notes
or that may involve the Trustee in personal liability. The Trustee may take
any other action which it deems proper which is not inconsistent with any such
direction.

SECTION 6.06. LIMITATION ON SUITS.

         No Holder of a Note will have any right to institute any proceeding
with respect to this Indenture or for any remedy hereunder, unless (i) such
Holder shall have previously given to the Trustee written notice of a
continuing Event of Default with respect to the Notes, (ii) the Holders of at
least 30% in aggregate principal amount of the Notes then outstanding shall
have made written request to the Trustee to institute such proceeding and, if
requested by the Trustee, provided reasonable indemnity to the 


                                      65
<PAGE>

Trustee, with respect to such proceeding and (iii) the Trustee shall not have
received from the Holders of a majority in aggregate principal amount of the
Notes then outstanding a direction inconsistent with such request and shall
have failed to institute such proceeding within 60 days.

SECTION 6.07. RIGHTS OF HOLDERS OF NOTES TO RECEIVE PAYMENT.

         Notwithstanding any other provision of this Indenture, the right of
any Holder of a Note to receive payment of principal, premium, if any, and
interest on any Note, on or after the respective due dates expressed in any
Note, or to bring suit for the enforcement of any such payment on or after
such respective dates, shall not be impaired or affected without the consent
of such Holder.

SECTION 6.08. COLLECTION SUIT BY TRUSTEE.

         If an Event of Default specified in Section 6.01(a) or (b) hereof
occurs and is continuing, the Trustee is authorized to recover judgment in its
own name and as trustee of an express trust against the Company for the whole
amount of principal of, premium, if any, and interest remaining unpaid on the
Notes and interest on overdue principal and, to the extent lawful, interest
and such further amount as shall be sufficient to cover the costs and expenses
of collection, including the reasonable compensation, expenses, disbursements
and advances of the Trustee, its agents and counsel.

SECTION 6.09. TRUSTEE MAY FILE PROOFS OF CLAIM.

         The Trustee is authorized to file such proofs of claim and other
papers or documents as may be necessary or advisable in order to have the
claims of the Trustee (including any claim for the reasonable compensation,
expenses, disbursements and advances of the Trustee, its agents and counsel)
and the Holders of the Notes allowed in any judicial proceedings relative to
the Company (or any other obligor upon the Notes), its creditors or its
property and shall be entitled and empowered to collect, receive and
distribute any money or other property payable or deliverable on any such
claims and any custodian in any such judicial proceeding is hereby authorized
by each Holder to make such payments to the Trustee, as administrative
expenses associated with any such proceeding and in the event that the Trustee
shall consent to the making of such payments directly to the Holders, to pay
to the Trustee any amount due to it for the reasonable compensation, expenses,
disbursements and advances of the Trustee, its agents and counsel, and any
other amounts due the Trustee under Section 7.07 hereof. To the extent that
the payment of any such compensation, expenses, disbursements and advances of
the Trustee, its agents and counsel, and any other amounts due the Trustee
under Section 7.07 hereof out of the estate in any such proceeding, shall be
denied for any reason, payment of


                                      66
<PAGE>

the same shall be secured by a Lien on, and shall be paid out of, any and all
distributions, dividends, money, securities and other properties that the
Holders may be entitled to receive in such proceeding whether in liquidation
or under any plan of reorganization or arrangement or otherwise. Nothing
herein contained shall be deemed to authorize the Trustee to authorize or
consent to or accept or adopt on behalf of any Holder any plan of
reorganization, arrangement, adjustment or composition affecting the Notes or
the rights of any Holder, or to authorize the Trustee to vote in respect of
the claim of any Holder in any such proceeding.

SECTION 6.10. PRIORITIES.

         If the Trustee collects any money pursuant to this Article Six, it
shall pay out the money, subject to Article 10 hereof, in the following order:

         First: to the Trustee, its agents and attorneys for amounts due under
         Section 7.07 hereof, including payment of all compensation, expense
         and liabilities incurred, and all advances made, by the Trustee and
         the costs and expenses of collection;

         Second: to holders of Senior Debt and Guarantor Senior Debt to the
         extent required by Article 10 hereof;

         Third: to Holders of Notes for amounts due and unpaid on the Notes
         for principal, premium, if any, and interest, ratably, without
         preference or priority of any kind, according to the amounts due and
         payable on the Notes for principal, premium and, if any, and
         interest, respectively;

         Fourth: without duplication, to the Holders for any other Obligations
         owing to the Holders under this Indenture and the Notes; and

         Fifth: to the Company or to such party as a court of competent
         jurisdiction shall direct.

         The Trustee may fix a record date and payment date for any payment to
Holders of Notes pursuant to this Section 6.10.

SECTION 6.11. UNDERTAKING FOR COSTS.

         In any suit for the enforcement of any right or remedy under this
Indenture or in any suit against the Trustee for any action taken or omitted
by it as a Trustee, a court in its discretion may require the filing by any
party litigant in the suit of an undertaking to pay the costs of the suit, and
the court in its discretion may assess reasonable costs, including reasonable
attorneys' fees, against any party litigant in the suit, having due


                                      67
<PAGE>

regard to the merits and good faith of the claims or defenses made by the
party litigant. This Section 6.11 does not apply to a suit by the Trustee, a
suit by a Holder of a Note pursuant to Section 6.07 hereof, or a suit by
Holders of more than 10% in principal amount of the then outstanding Notes.


                                   ARTICLE 7
                                    TRUSTEE

SECTION 7.01. DUTIES OF TRUSTEE.

         (a) If an Event of Default has occurred and is continuing, the
Trustee shall exercise such of the rights and powers vested in it by this
Indenture, and use the same degree of care and skill in its exercise, as a
prudent person would exercise or use under the circumstances in the conduct of
his own affairs.

         (b) Except during the continuance of an Event of Default:

                  (1) the duties of the Trustee shall be determined solely by
the express provisions of this Indenture and the Trustee need perform only
those duties that are specifically set forth in this Indenture and no others,
and no implied covenants or obligations shall be read into this Indenture
against the Trustee; and

                  (2) in the absence of bad faith on its part, the Trustee may
conclusively rely, as to the truth of the statements and the correctness of
the opinions expressed therein, upon certificates or opinions furnished to the
Trustee and conforming to the requirements of this Indenture, provided, that
the Trustee shall examine the certificates and opinions to determine whether
or not they conform to the requirements of this Indenture.

         (c) The Trustee may not be relieved from liabilities for its own
negligent action, its own negligent failure to act, or its own willful
misconduct, except that:

                  (i) this paragraph does not limit the effect of paragraph (b)
of this Section 7.01;

                  (ii) the Trustee shall not be liable for any error of
judgment made in good faith by a Responsible Officer, unless it is proved that
the Trustee was negligent in ascertaining the pertinent facts; and

                  (iii) the Trustee shall not be liable with respect to any
action it takes or omits to take in good faith in accordance with a direction
received by it pursuant to Section 6.05 hereof.

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<PAGE>

         (d) Whether or not therein expressly so provided, every provision of
this Indenture that in any way relates to the Trustee is subject to paragraphs
(a), (b), and (c) of this Section 7.01.

         (e) No provision of this Indenture shall require the Trustee to
expend or risk its own funds or incur any liability. The Trustee shall be
under no obligation to exercise any of its rights and powers under this
Indenture unless the Holders shall have offered to the Trustee security and
indemnity satisfactory to it against any loss, liability or expense.

         (f) The Trustee shall not be liable for interest on any money
received by it except as the Trustee may agree in writing with the Company.
Money held in trust by the Trustee need not be segregated from other funds
except to the extent required by law.

SECTION 7.02. RIGHTS OF TRUSTEE.

         (a)      The Trustee may conclusively rely upon any document believed
                  by it to be genuine and to have been signed or presented by
                  the proper person. The Trustee need not investigate any fact
                  or matter stated in the document.

         (b)      Before the Trustee acts or refrains from acting, it may
                  require an Officers' Certificate or an Opinion of Counsel.
                  The Trustee shall not be liable for any action it takes or
                  omits to take in good faith in reliance on such Officers'
                  Certificate or Opinion of Counsel. The Trustee may consult
                  with counsel and the written advice of such counsel or any
                  Opinion of Counsel shall be full and complete authorization
                  and protection from liability in respect of any action
                  taken, suffered or omitted by it hereof in good faith and in
                  reliance thereon.

         (c)      The Trustee may act through its attorneys and agents and
                  shall not be responsible for the misconduct or negligence of
                  any agent appointed with due care.

         (d)      The Trustee shall not be liable for any action it takes or
                  omits to take in good faith that it believes to be
                  authorized or within the rights or powers conferred upon it
                  by this Indenture.

         (e)      Unless otherwise specifically provided in this Indenture,
                  any demand, request, direction or notice from the Company
                  shall be sufficient if signed by an Officer of the Company.

         (f)      The Trustee shall be under no obligation to exercise any of
                  the rights or powers vested in it by this Indenture at the
                  request or direction of any of the Holders unless such
                  Holders shall have offered to the Trustee reasonable



                                      69
<PAGE>

                  security or indemnity against the costs, expenses and
                  liabilities that might be incurred by it in compliance with
                  such request or direction.

SECTION 7.03. INDIVIDUAL RIGHTS OF TRUSTEE.

         The Trustee, in its individual or any other capacity, may become the
owner or pledgee of Notes and may otherwise deal with the Company with the
same rights it would have if it were not Trustee. However, in the event that
the Trustee acquires any conflicting interest it must eliminate such conflict
within 90 days, apply to the Commission for permission to continue as trustee
or resign. Any Agent may do the same with like rights and duties. The Trustee
is also subject to Sections 7.10 and 7.11 hereof.

SECTION 7.04. TRUSTEE'S DISCLAIMER.

         The Trustee shall not be responsible for and makes no representation
as to the validity or adequacy of this Indenture or the Notes, it shall not be
accountable for the Company's use of the proceeds from the Notes or any money
paid to the Company or upon the direction of the Company under any provision
of this Indenture, it shall not be responsible for the use or application of
any money received by any Paying Agent other than the Trustee, and it shall
not be responsible for any statement or recital herein or any statement in the
Notes or any other document in connection with the sale of the Notes or
pursuant to this Indenture other than its certificate of authentication.

SECTION 7.05. NOTICE OF DEFAULTS.

         If a Default or Event of Default occurs and is continuing and if it
is known to the Trustee, the Trustee shall mail to Holders of Notes a notice
of the Default or Event of Default within 90 days after it occurs. Except in
the case of a Default or Event of Default in payment of principal of, premium,
if any, or interest on any Note, the Trustee may withhold the notice if and so
long as a committee of its Responsible Officers in good faith determines that
withholding the notice is in the interests of the Holders of the Notes.

SECTION 7.06. REPORTS BY TRUSTEE TO HOLDERS OF THE NOTES.

         Within 60 days after each __________ beginning with the ___________
following the date of this Indenture, and for so long as Notes remain
outstanding, the Trustee shall mail to the Holders of the Notes a brief report
dated as of such reporting date that complies with TIA ss. 313(a) (but if no
event described in TIA ss. 313(a) has occurred within the twelve months
preceding the reporting date, no report need be transmitted). The Trustee also
shall comply with TIA ss. 313(b)(2). The Trustee shall also transmit by mail
all reports as required by TIA ss. 313(c).

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<PAGE>

         A copy of each report at the time of its mailing to the Holders of
Notes shall be mailed to the Company and filed with the Commission and each
stock exchange on which the Notes are listed in accordance with TIA ss.
313(d). The Company shall promptly notify the Trustee when the Notes are
listed on any stock exchange.

SECTION 7.07. COMPENSATION AND INDEMNITY.

         The Company shall pay to the Trustee, from time to time as may be
agreed upon between them, reasonable compensation for its acceptance of this
Indenture and services hereof. The Trustee's compensation shall not be limited
by any law on compensation of a trustee of an express trust. The Company shall
reimburse the Trustee promptly upon request for all reasonable disbursements,
advances and expenses incurred or made by it in addition to the compensation
for its services. Such expenses shall include the reasonable compensation,
disbursements and expenses of the Trustee's agents and counsel.

         The Company shall indemnify the Trustee against any and all losses,
liabilities or expenses incurred by it arising out of or in connection with
the acceptance or administration of its duties under this Indenture, including
the costs and expenses of enforcing this Indenture against the Company
(including this Section 7.07) and defending itself against any claim (whether
asserted by the Company or any Holder or any other person) or liability in
connection with the exercise or performance of any of its powers or duties
hereof, except to the extent any such loss, liability or expense may be
attributable to its negligence or bad faith. The Trustee shall notify the
Company promptly of any claim for which it may seek indemnity. Failure by the
Trustee to so notify the Company shall not relieve the Company of its
obligations hereof. The Company shall defend the claim and the Trustee shall
cooperate in the defense. The Trustee may have separate counsel and the
Company shall pay the reasonable fees and expenses of such counsel. The
Company need not pay for any settlement made without its consent, which
consent shall not be unreasonably withheld.

         The obligations of the Company under this Section 7.07 shall survive
the satisfaction and discharge of this Indenture.

         To secure the Company's payment obligations in this Section 7.07, the
Trustee shall have a Lien prior to the Notes on all money or property held or
collected by the Trustee, except that held in trust to pay principal and
interest on particular Notes. Such Lien shall survive the satisfaction and
discharge of this Indenture.

         When the Trustee incurs expenses or renders services after the
occurrence of an Event of Default specified in Section 6.01(g) or (h) hereof,
the expenses and the compensation for the services (including the fees and
expenses of its agents and counsel) are 


                                      71
<PAGE>

intended to constitute expenses of administration under any Bankruptcy Law.

         The Trustee shall comply with the provisions of TIA ss. 313(b)(2) to
the extent applicable.

SECTION 7.08. REPLACEMENT OF TRUSTEE.

         A resignation or removal of the Trustee and appointment of a
successor Trustee shall become effective only upon the successor Trustee's
acceptance of appointment as provided in this Section 7.08.

         The Trustee may resign in writing at any time and be discharged from
the trust hereby created by so notifying the Company. The Holders of a
majority in principal amount of the then outstanding Notes may remove the
Trustee by so notifying the Trustee and the Company in writing. The Company
may remove the Trustee if:

         (a)      the Trustee fails to comply with Section 7.10 hereof,

         (b)      the Trustee is adjudged a bankrupt or an insolvent or an
                  order for relief is entered with respect to the Trustee
                  under any Bankruptcy Law;

         (c)      a Custodian or public officer takes charge of the Trustee or
                  its property; or

         (d)      the Trustee becomes incapable of acting.

         If the Trustee resigns or is removed or if a vacancy exists in the
office of Trustee for any reason, the Company shall promptly appoint a
successor Trustee. Within one year after the successor Trustee takes office,
the Holders of a majority in principal amount of the then outstanding Notes
may appoint a successor Trustee to replace the successor Trustee appointed by
the Company.

         If a successor Trustee does not take office within 60 days after the
retiring Trustee resigns or is removed, the retiring Trustee, the Company, or
the Holders of at least 10% in principal amount of the then outstanding Notes
may petition any court of competent jurisdiction for the appointment of a
successor Trustee.

         If the Trustee, after written request by any Holder of a Note who has
been a Holder of a Note for at least six months, fails to comply with Section
7.10 hereof, such Holder of a Note may petition any court of competent
jurisdiction for the removal of the Trustee and the appointment of a successor
Trustee.

         A successor Trustee shall deliver a written acceptance of its
appointment to the retiring Trustee and to the Company. Thereupon, 


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<PAGE>

the resignation or removal of the retiring Trustee shall become effective, and
the successor Trustee shall have all the rights, powers and duties of the
Trustee under this Indenture. The successor Trustee shall mail a notice of its
succession to Holders of the Notes. The retiring Trustee shall promptly
transfer all property held by it as Trustee to the successor Trustee, provided
all sums owing to the Trustee hereof have been paid and subject to the Lien
provided for in Section 7.07 hereof. Notwithstanding replacement of the
Trustee pursuant to this Section 7.08, the Company's obligations under Section
7.07 hereof shall continue for the benefit of the retiring Trustee.

SECTION 7.09. SUCCESSOR TRUSTEE BY MERGER, ETC.

         If the Trustee consolidates, merges or converts into, or transfers
all or substantially all of its corporate trust business (including the trust
created by this Indenture) to, another corporation, the successor corporation
without any further act shall be the successor Trustee.

SECTION 7.10. ELIGIBILITY; DISQUALIFICATION.

         There shall at all times be a Trustee hereof that is a corporation
organized and doing business under the laws of the United States of America or
of any state thereof that is authorized under such laws to exercise corporate
trustee power, that is subject to supervision or examination by federal or
state authorities and that has, or is a wholly owned subsidiary of a bank
holding company that has, a combined capital and surplus of at least $100
million as set forth in its most recent published annual report of condition.

         This Indenture shall always have a Trustee who satisfies the
requirements of TIA ss. 310(a)(1), (2) and (5). The Trustee is subject to TIA
ss. 310(b).

SECTION 7.11. PREFERENTIAL COLLECTION OF CLAIMS AGAINST THE COMPANY.

         The Trustee is subject to TIA ss. 311(a), excluding any creditor
relationship listed in TIA ss. 311(b). A Trustee who has resigned or been
removed shall be subject to TIA ss. 311(a) to the extent indicated therein.

SECTION 7.12. RIGHTS OF HOLDERS WITH RESPECT TO TIME METHOD AND PLACE

         Subject to the limitations of this Article 7, a majority in principal
amount of the outstanding Notes issued hereof shall have the right to direct
the time, method and place of conducting any proceeding for exercising any
remedy available to the Trustee, subject to certain exceptions.


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                                   ARTICLE 8
                   LEGAL DEFEASANCE AND COVENANT DEFEASANCE

SECTION 8.01. OPTION TO EFFECT DEFEASANCE OR COVENANT DEFEASANCE.

         The Company may, at its option by Board Resolution, at any time, with
respect to the Notes, elect to have either Section 8.02 or Section 8.03 hereof
be applied to all Notes and Subsidiary Guarantees then outstanding upon
compliance with the conditions set forth below in this Article Eight.

SECTION 8.02. LEGAL DEFEASANCE AND DISCHARGE.

         Upon the Company's exercise under Section 8.01 hereof of the option
applicable to this Section 8.02, the Company and the Guarantors, if any,
shall, subject to the satisfaction of the conditions set forth in Section 8.04
hereof, be deemed to have been discharged from their respective obligations
with respect to all Notes and Subsidiary Guarantees then outstanding on the
date the conditions set forth below are satisfied ("Legal Defeasance"). For
this purpose such defeasance means that the Company and any Guarantor shall be
deemed to have paid and discharged the entire indebtedness represented by the
Notes and any Subsidiary Guarantees outstanding, which shall thereafter be
deemed to be "outstanding" only for the purposes of Section 8.05 and the other
Sections of this Indenture referred to in clauses (i) and (ii) of this Section
8.02, and to have satisfied all its other obligations under such Notes,
Subsidiary Guarantees and this Indenture (and the Trustee, on demand of and at
the expense of the Company, shall execute proper instruments acknowledging the
same), except for the following which shall survive until otherwise terminated
or discharged hereunder: (i) the rights of Holders of outstanding Notes to
receive payments in respect of the principal of, premium, if any, and interest
on such Notes when such payments are due solely from amounts deposited with
the Trustee as provided in Section 8.04 hereof, (ii) the Company's obligations
with respect to the Notes under Sections 2.03, 2.04, 2.05, 2.06, 2.07, 2.10,
4.02 and 4.03 hereof, (iii) the rights, powers, trusts, duties, indemnities
and immunities of the Trustee and the Company's obligations in connection
therewith and (iv) this Article 8.

SECTION 8.03. COVENANT DEFEASANCE.

         Upon the Company's exercise under Section 8.01 hereof of the option
applicable to this Section 8.03, the Company and each Guarantor shall be
released from its obligations under the covenants contained in Article Five
and in Sections 4.04, 4.09, 4.10, 4.11, 4.12, 4.13, 4.14, 4.15, 4.17, 4.18 and
4.19 with respect to the outstanding Notes and Subsidiary Guarantees, if any,
on and after the date the conditions set forth below are satisfied
(hereinafter, "Covenant Defeasance"), and the Notes and the 


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<PAGE>

Subsidiary Guarantees, if any, shall thereafter be deemed to be not
"outstanding" for the purposes of any direction, waiver, consent or
declaration or Act of Holders (and the consequences of any thereof) in
connection with such covenants, but shall continue to be deemed "outstanding"
for all other purposes hereunder (it being understood that such Notes and
Subsidiary Guarantees, if any, shall not be deemed outstanding for financial
accounting purposes). For this purpose, such Covenant Defeasance means that,
with respect to the outstanding Notes and Subsidiary Guarantees, if any, the
Company and any Guarantor may omit to comply with and shall have no liability
in respect of any term, condition or limitation set forth in any such
covenant, whether directly or indirectly, by reason of any reference elsewhere
herein to any such covenant or by reason of any reference in any such covenant
to any other provision herein or in any other document and such omission to
comply shall not constitute a Default or an Event of Default under Section
6.01(c) hereof, but, except as specified above, the remainder of this
Indenture and such Notes and Subsidiary Guarantees, if any, shall be
unaffected thereby. In addition, upon the Company's exercise under Section
8.01 hereof of the option applicable to this Section 8.03, Sections 6.01(d)
through 6.01(f) and Section 6.01(i) shall not constitute Events of Default.


SECTION 8.04. CONDITIONS TO DEFEASANCE OR COVENANT DEFEASANCE.

         The following shall be the conditions to application of either
Section 8.02 or Section 8.03 hereof to the outstanding Notes and Subsidiary
Guarantees:

         (i) the Company shall have irrevocably deposited with the Trustee, in
trust, for the benefit of the Holders of the Notes and without retaining any
legal interest corpus of such trust, cash in U.S. dollars, non-callable
Government Securities, or a combination thereof, in such amounts as will be
sufficient, in the opinion of a nationally recognized firm of independent
public accountants, to pay the principal of, premium, if any, and interest due
on the outstanding Notes on the stated maturity thereof or on the applicable
optional redemption date, as the case may be, and the Company must specify
whether the Notes are being defeased to maturity or to a particular redemption
date;

         (ii) in the case of Legal Defeasance, the Company shall have
delivered to the Trustee an opinion of counsel in the United States reasonably
acceptable to the Trustee confirming that (A) the Company has received from,
or there has been published by, the United States Internal Revenue Service a
ruling or (B) since the Closing Date, there has been a change in the
applicable U.S. federal income tax law, in either case to the effect that, and
based thereon such opinion of counsel in the United States shall confirm that,
subject to customary assumptions and exclusions, the Holders of the
outstanding Notes will not recognize income, gain or


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<PAGE>

loss for U.S. federal income tax purposes as a result of such Legal Defeasance
and will be subject to U.S. federal income tax on the same amounts, in the
same manner and at the same times as would have been the case if such Legal
Defeasance had not occurred;

         (iii) in the case of Covenant Defeasance, the Company shall have
delivered to the Trustee an opinion of counsel in the United States reasonably
acceptable to the Trustee confirming that, subject to customary assumptions
and exclusions, the Holders of the outstanding Notes will not recognize
income, gain or loss for U.S. federal income tax purposes as a result of such
Covenant Defeasance and will be subject to such tax on the same amounts, in
the same manner and at the same times as would have been the case if such
Covenant Defeasance had not occurred;

         (iv) no Default or Event of Default shall have occurred and be
continuing on the date of such deposit (other than a Default or Event of
Default resulting from the borrowing of funds to be applied to such deposit)
or, insofar as Events of Default set forth in Section 6.01(g) and (h), at any
time in the period ending on the 91st day after the date of such deposit (it
being understood that this condition shall not be satisfied until the
expiration of such period);

         (v) such Legal Defeasance or Covenant Defeasance shall not result in
a breach or violation of, or constitute a default under, any material
agreement or instrument (other than this Indenture) to which the Company or a
Guarantor, if any, is a party or by which the Company or a Guarantor, if any,
is bound;

         (vi) the Company shall have delivered to the Trustee an Opinion of
Counsel to the effect that, as of the date of such opinion and subject to
customary assumptions and exclusions (which assumptions and exclusions shall
not relate to the operation of Section 547 of the United States Bankruptcy
Code or any analogous New York State law provision or related judicial
decisions) after the 91st day following the deposit the trust funds will not
be subject to the effect of any applicable bankruptcy, insolvency,
reorganization or similar laws affecting creditors' rights generally, and that
the Trustee has a perfected security interest in such trust funds for the
ratable benefit of the Holders;

         (vii) the Company shall have delivered to the Trustee an Officers'
Certificate stating that the deposit was not made by the Company with the
intent of preferring the Holders of Notes over the other creditors of the
Company with the intent of defeating, hindering, delaying or defrauding any
creditors of the Company or a Guarantor, if any;

         (viii) the Company shall have delivered to the Trustee an Officers'
Certificate and an Opinion of Counsel in the United States (which Opinion of
Counsel may be subject to customary 


                                      76
<PAGE>

assumptions and exclusions) each stating that all conditions precedent
provided for or relating to the Legal Defeasance or the Covenant Defeasance,
as the case may be, have been complied with; and

         (ix) the Trustee shall have received such other documents and
assurances as the Trustee shall reasonably require.

SECTION 8.05. DEPOSITED MONEY AND U.S. GOVERNMENT OBLIGATIONS TO BE HELD IN 
              TRUST; OTHER MISCELLANEOUS PROVISIONS.

         Subject to the provisions of the last paragraph of Section 4.03
hereof, all money and Government Securities (including the proceeds thereof)
deposited with the Trustee (or other qualifying trustee, collectively for
purposes of this Section 8.05, the "Trustee") pursuant to Section 8.04 hereof
in respect of the Notes then outstanding shall be held in trust and applied by
the Trustee, in accordance with the provisions of such Notes and this
Indenture, to the payment, either directly or through any Paying Agent
(including the Company acting as its own Paying Agent) as the Trustee may
determine, to the Holders of such Notes of all sums due and to become due
thereon in respect of principal (and premium, if any) and interest, but such
money need not be segregated from other funds except to the extent required by
law.

         The Company shall pay and indemnify the Trustee against any tax, fee
or other charge imposed on or assessed against the cash or Government
Securities deposited pursuant to Section 8.04 hereof or the principal and
interest received in respect thereof other than any such tax, fee or other
charge which by law is for the account of the Holders of the Notes then
outstanding.

         Anything in this Article Eight to the contrary notwithstanding, the
Trustee shall deliver or pay to the Company from time to time at the Company's
request any money or Government Securities held by it as provided in Section
8.04 hereof which, in the opinion of a nationally recognized firm of
independent public accountants expressed in a written certification thereof
delivered to the Trustee (which may be the opinion delivered under Section
8.04(i) hereof), are in excess of the amount thereof which would then be
required to be deposited to effect an equivalent Legal Defeasance or Covenant
Defeasance.

SECTION 8.06. REPAYMENT TO COMPANY.

         The Trustee shall promptly pay to the Company, after written request
therefor, any money held at such time in excess of the amounts required to pay
any of the Company's Obligations then owing with respect to the Notes.

         Any money deposited with the Trustee or any Paying Agent, or then
held by the Company, in trust for the payment of the principal 


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<PAGE>

of, premium, if any, or interest, if any, on any Note and remaining unclaimed
for one year after such principal, and premium, if any, or interest, if any,
have become due and payable shall be paid to the Company on its request or (if
then held by the Company) shall be discharged from such trust; and the Holder
of such Note shall thereafter, as an unsecured general creditor, look only to
the Company for payment thereof, and all liability of the Trustee or such
Paying Agent with respect to such trust money, and all liability of the
Company as trustee thereof, shall thereupon cease; provided, however, that the
Trustee or such Paying Agent, before being required to make any such
repayment, may at the expense of the Company cause to be published once, in
The New York Times and The Wall Street Journal (national edition), notice that
such money remains unclaimed and that, after a date specified therein, which
shall not be less than 30 days from the date of such notification or
publication, any unclaimed balance of such money then remaining will be repaid
to the Company.

SECTION 8.07. REINSTATEMENT.

         If the Trustee or Paying Agent is unable to apply any United States
dollars or Government Securities in accordance with Section 8.02 hereof or
Section 8.03 hereof, as the case may be, by reason of any order or judgment of
any court or governmental authority enjoining, restraining or otherwise
prohibiting such application, then the Company's and any Guarantor's
obligations under this Indenture, the Notes and the Subsidiary Guarantees, if
any, shall be revived and reinstated as though no deposit had occurred
pursuant to Section 8.02 hereof or Section 8.03 hereof, as the case may be,
until such time as the Trustee or Paying Agent is permitted to apply all such
money in accordance with Section 8.02 hereof or Section 8.03 hereof, as the
case may be; provided, however, that if the Company or any Guarantor makes any
payment of principal of (or premium, if any) or interest on any Note following
the reinstatement of its obligations, the Company or any Guarantor shall be
subrogated to the rights of the Holders of such Notes to receive such payment
from the money held by the Trustee or Paying Agent.


                                   ARTICLE 9
                       AMENDMENT, SUPPLEMENT AND WAIVER

SECTION 9.01. WITHOUT CONSENT OF HOLDERS OF NOTES.

         Notwithstanding Section 9.02 hereof, without the consent of any
Holder of Notes, the Company, a Guarantor (with respect to a Subsidiary
Guarantee to which it is a party or this Indenture) and the Trustee may amend
or supplement this Indenture, or Notes or the Subsidiary Guarantees:

         (a)      to cure any ambiguity, defect or inconsistency;

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<PAGE>

         (b)      to provide for uncertificated Notes in addition to or in
                  place of certificated Notes;

         (c)      to comply with Article 5 hereof;

         (d)      to provide for the assumption of the Company's or any
                  Guarantor's obligations to the Holders of the Notes in the
                  case of a merger, consolidation, sale, assignment, transfer
                  lease or other conveyance or other disposition of assets;

         (e)      to make any change that would provide any additional rights
                  or benefits to the Holders of the Notes or that does not, in
                  the opinion of counsel, adversely affect the legal rights
                  hereunder of any such Holder;

         (f)      to add covenants for the benefit of the Holders or to
                  surrender any right or power conferred upon the Company;

         (g)      to comply with requirements of the Commission in order to
                  effect or maintain the qualification of this Indenture under
                  the Trust Indenture Act; or

         (h)      to allow any Guarantor to guarantee the Notes.

         Upon the written request of the Company accompanied by a Board
Resolution authorizing the execution of any such amended or supplemental
indenture, and upon receipt by the Trustee of an Officers' Certificate and an
Opinion of Counsel, the Trustee shall join with the Company and the
Guarantors, if any, in the execution of any amended or supplemental indenture
authorized or permitted by the terms of this Indenture and to make any further
appropriate agreements and stipulations that may be therein contained, but the
Trustee shall not be obligated to enter into such amended or supplemental
indenture that affects its own rights, duties or immunities under this
Indenture or otherwise.

SECTION 9.02. WITH CONSENT OF HOLDERS OF NOTES.

         Except as provided below in this Section 9.02, this Indenture, the
Notes and a Subsidiary Guarantee, if any, issued hereunder may be amended or
supplemented with the consent of the Holders of at least a majority in
principal amount of the Notes then outstanding (including consents obtained in
connection with a tender offer or exchange offer for the Notes), and, subject
to Sections 6.02, 6.04 and 6.07 hereof, any existing default or compliance
with any provision of this Indenture, the Notes or the Subsidiary Guarantees
may be waived with the consent of the Holders of a majority in principal
amount of the outstanding Notes (including consents obtained in connection
with a tender offer or exchange offer for the Notes).

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<PAGE>

         Upon the request of the Company accompanied by a Board of Resolution
authorizing the execution of any such amended or supplemental indenture, and
upon the filing with the Trustee of evidence satisfactory to the Trustee of
the consent of the Holders of Notes as aforesaid, and upon receipt by the
Trustee of an Officers' Certificate and an Opinion of Counsel, the Trustee
shall join with the Company and any Guarantor in the execution of such amended
or supplemental indenture unless such amended or supplemental indenture
affects the Trustee's own rights, duties or immunities under this Indenture or
otherwise, in which case the Trustee may in its discretion, but shall not be
obligated to, enter into such amended or supplemental Indenture.

         The consent of the Holders is not necessary under this Section 9.02
to approve the particular form of any proposed amendment. It is sufficient if
such consent approves the substance of the proposed amendment.

         After an amendment, supplement or waiver under this Section 9.02
becomes effective, the Company shall mail to the Holders of Notes affected
thereby a notice briefly describing the amendment, supplement or waiver. Any
failure of the Company to mail such notice, or any defect therein, shall not,
however, in any way impair or affect the validity of any such amended or
supplemental indenture or waiver. Subject to Sections 6.04 and 6.07 hereof,
the Holders of a majority in aggregate principal amount of the Notes then
outstanding may waive compliance in a particular instance by the Company with
any provision of this Indenture, the Notes or the Subsidiary Guarantees, if
any. However, without the consent of each Holder affected, an amendment or
waiver may not (with respect to any Note or Subsidiary Guarantee held by a
non-consenting Holder):

         (i)      reduce the principal amount of the Notes whose Holders must
                  consent to an amendment, supplement or waiver;

         (ii)     reduce the principal of or change the fixed maturity of any
                  Note or alter the provisions with respect to the redemption
                  of the Notes (other than provisions relating to Sections
                  4.09 and 4.10 hereof);

         (iii)    reduce the rate of or change the time for payment of
                  interest on any Note;

         (iv)     waive a Default or Event of Default in the payment of
                  principal of, premium, if any, or interest on the Notes
                  (except a rescission of acceleration of the Notes by the
                  Holders of at least a majority in aggregate principal amount
                  of such Notes and a waiver of the payment default that
                  resulted from such acceleration) or in respect of a covenant
                  or a provision contained herein or in any


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<PAGE>

                  Subsidiary Guarantee which cannot be amended or modified
                  without the consent of all Holders;

         (v)      make any Note payable in money other than that stated in
                  such Notes;

         (vi)     make any change in Section 6.04 or Section 6.07 hereof;

         (vii)    waive a redemption or repurchase payment with respect to any
                  Note (other than a payment required by Sections 3.10, 4.09
                  or 4.10 hereof);

         (viii)   except as provided under Article 8 and the relevant
                  Subsidiary Guarantee, release a Guarantor from its
                  obligations under its Subsidiary Guarantee, or make any
                  change in a Subsidiary Guarantee that would adversely affect
                  the Holders; or

         (ix)     make any change in the foregoing amendment and waiver
                  provisions of this Article 9.

         Notwithstanding the foregoing, any (i) amendment or waiver to Section
4.09 hereof and (ii) any amendment or waiver relating to Article 10 hereof or
the subordination provisions of the Subsidiary Guarantees will require the
consent of the Holders of at least two-thirds in aggregate principal amount of
the Notes then outstanding if such amendment would adversely affect the rights
of Holders of Notes.

SECTION 9.03. COMPLIANCE WITH TIA.

         Every amendment or supplement to this Indenture or the Notes shall be
set forth in an amended or supplemental indenture that complies with the TIA
as then in effect.

SECTION 9.04. REVOCATION AND EFFECT OF CONSENTS.

         Until an amendment, supplement or waiver becomes effective, a consent
to it by a Holder of a Note is a continuing consent by the Holder of a Note
and every subsequent Holder of a Note or portion of a Note that evidences the
same debt as the consenting Holder's Note, even if notation of the consent is
not made on any Note. However, any such Holder of a Note or subsequent Holder
of a Note may revoke the consent as to its Note if the Trustee receives
written notice of revocation before the date the waiver, supplement or
amendment becomes effective. An amendment, supplement or waiver becomes
effective in accordance with its terms and thereafter binds every Holder.

SECTION 9.05. NOTATION ON OR EXCHANGE OF NOTES.

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<PAGE>

         The Trustee may, but shall not be required to, place an appropriate
notation about an amendment, supplement or waiver on any Note thereafter
authenticated. The Company in exchange for all Notes may issue and the Trustee
shall authenticate new Notes that reflect the amendment, supplement or waiver.

         Failure to make the appropriate notation or issue a new Note shall
not affect the validity and effect of such amendment, supplement or waiver.

SECTION 9.06. TRUSTEE TO SIGN AMENDMENTS, ETC.

         The Trustee shall sign any amended or supplemental indenture
authorized pursuant to this Article Nine if the amendment or supplement does
not adversely affect the rights, duties, liabilities or immunities of the
Trustee. The Company may not sign an amendment or supplemental indenture until
the Board of Directors approves it. In signing or refusing to sign any amended
or supplemental indenture the Trustee shall be entitled to receive and
(subject to Section 7.01 hereof) shall be fully protected in relying upon an
Officers's Certificate and an Opinion of Counsel stating that the execution of
such amended or supplemental indenture is authorized or permitted by this
Indenture, that it is not inconsistent herewith, and that it will be valid and
binding upon the Company and the Guarantors, if any, in accordance with its
terms.


                                  ARTICLE 10
                                 SUBORDINATION


SECTION 10.01. AGREEMENT TO SUBORDINATE.

         The Company agrees, and each Holder by accepting a Note agrees, that
the payment of the Subordinated Note Obligations shall be subordinated in
right of payment, as set forth in this Article 10, to the prior payment in
full in cash or Cash Equivalents of all Senior Debt, whether outstanding on
the date hereof or thereafter incurred.

         The provisions of this Article 10 shall constitute a continuing offer
to all Persons that, in reliance upon such provisions, become holders of, or
continue to hold Senior Debt; such provisions are made for the benefit of
holders of Senior Debt and they or each of them may enforce the rights of
holders of Senior Debt hereunder, subject to the terms and provisions hereof.

SECTION 10.02. LIQUIDATION; DISSOLUTION; BANKRUPTCY.

         Upon any distribution to creditors of the Company in a liquidation or
dissolution of the Company or in a bankruptcy, 


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<PAGE>

reorganization, insolvency, receivership or similar proceeding relating to the
Company or its property, an assignment for the benefit of creditors or any
marshalling of the Company's assets and liabilities, the holders of all
Obligations due in respect of such Senior Debt shall be entitled to receive
payment in full in cash or Cash Equivalents of such Senior Debt (including
interest after the commencement of any such proceeding at the rate specified
in the applicable Senior Debt) before the Holders of Notes will be entitled to
receive any payment with respect to Subordinated Note Obligations (except that
Holders of Notes may receive Permitted Junior Securities and payments made
from the trusts described in Article 8 hereof), and until all Obligations with
respect to Senior Debt are paid in full in cash or Cash Equivalents, any
distribution to which the Holders of Notes would be entitled shall be made to
the holders of Senior Debt (except that Holders of Notes may receive Permitted
Junior Securities and payments made from the trusts described in Article 8
hereof).

SECTION 10.03. DEFAULT ON DESIGNATED SENIOR DEBT.

         The Company may not make any payment upon or in respect of the
Subordinated Note Obligations (except Permitted Junior Securities and payments
made from the trusts payments made described in Article 8 hereof) if:

         (a)      a default in the payment of the principal of (including
                  reimbursement obligations in respect of letters of credit),
                  premium, if any, or interest on, or commitment fees related
                  to, Designated Senior Debt occurs and is continuing beyond
                  any applicable period of grace, or

         (b)      any other default occurs and is continuing with respect to
                  Designated Senior Debt that permits holders of the
                  Designated Senior Debt as to which such default relates to
                  accelerate its maturity and the Trustee receives a notice of
                  such default (a "Payment Blockage Notice") from the Company
                  or the holders of any Designated Senior Debt (or their
                  representative). Payments on Notes may and shall be resumed
                  (a) in the case of a payment default, upon the date on which
                  such default is cured or waived and (b) in case of a
                  nonpayment default, the earlier of the date on which such
                  nonpayment default is cured or waived or 179 days after the
                  date on which the applicable Payment Blockage Notice is
                  received, unless the maturity of any Designated Senior Debt
                  has been accelerated. No new period of payment blockage may
                  be commenced unless and until 360 days have elapsed since
                  the effectiveness of the immediately prior Payment Blockage
                  Notice. No nonpayment default that existed or was continuing
                  on the date of delivery of any Payment Blockage Notice to
                  the Trustee shall be, or be made, the basis for a subsequent



                                      83
<PAGE>

                  Payment Blockage Notice unless such default shall have been
                  cured or waived for a period not less than 90 days.

         The Company may and shall resume payments on the Notes (including any
missed payments):

         (a)      in the case of a payment default described in clause (i)
                  above, upon the date on which such default is cured or
                  waived or shall have ceased to exist or such Designated
                  Senior Debt shall have been discharged or paid in full in
                  cash or Cash Equivalents; and

         (b)      in the case of a nonpayment default described in clause (ii)
                  above, the earlier of (x) the date on which such nonpayment
                  default is cured or waived, (y) 179 days after the date on
                  which the applicable Payment Blockage Notice is received
                  (each such period, the "Payment Blockage Period") or (z) the
                  date such Payment Blockage Period shall be terminated by
                  written notice to the Trustee from the requisite holders of
                  such Designated Senior Debt necessary to terminate such
                  period or from their representative.

SECTION 10.04. ACCELERATION OF SECURITIES.

         If the Company fails to make any payment on the Notes when due or
within any applicable grace period, whether or not on account of the payment
blockage provision referred to above, such failure shall constitute an Event
of Default and shall entitle the holders of the Notes to accelerate the
maturity thereof. The Company shall promptly notify holders of Senior Debt if
payment of the Notes is accelerated because of an Event of Default.

SECTION 10.05. WHEN DISTRIBUTION MUST BE PAID OVER.

         In the event that the Trustee or any Holder receives any payment of
any Subordinated Note Obligations at a time when the Trustee or such Holder,
as applicable, has actual knowledge that such payment is prohibited by Section
10.02 or 10.03 hereof, such payment shall be held by the Trustee or such
Holder, in trust for the benefit of, and shall be paid forthwith over and
delivered, upon written request, to, the holders of Senior Debt as their
interests may appear or their representative under the indenture or other
agreement (if any) pursuant to which Senior Debt may have been issued, as
their respective interests may appear, for application to the payment of all
Obligations with respect to Senior Debt remaining unpaid to the extent
necessary to pay such Obligations in full in accordance with their terms,
after giving effect to any concurrent payment or distribution to or for the
holders of Senior Debt.

                                      84
<PAGE>

         In the event that any Holder receives any payment of any Subordinated
Note Obligations at any time when such payment is prohibited by Section 10.02
or 10.03 hereof, such payment shall be held by such Holder, in trust for the
benefit of, and shall be paid forthwith over and delivered, upon written
request to, the Holders of Senior Debt as their interests may appear or their
representative under the indenture or other agreement (if any) pursuant to
which Senior Debt may have been issued, as their interest may appear, for the
application to the payment of all Obligations with respect to Senior Debt
remaining unpaid to the extend necessary to pay such Obligations in full
accordance with their terms, after giving effect to any concurrent payment or
distribution to or for the holders of Senior Debt.

         With respect to the holders of Senior Debt, the Trustee undertakes to
perform only such obligations on the part of the Trustee as are specifically
set forth in this Article 10, and no implied covenants or obligations with
respect to the holders of Senior Debt shall be read into this Indenture
against the Trustee. The Trustee shall not be deemed to owe any fiduciary duty
to the holders of Senior Debt, and shall not be liable to any such holders if
the Trustee shall pay over or distribute to or on behalf of Holders or the
Company or any other Person money or assets to which any holders of Senior
Debt shall be entitled by virtue of this Article 10, except if such payment is
made as a result of the willful misconduct or gross negligence of the Trustee.

SECTION 10.06. NOTICE BY COMPANY.

         The Company shall promptly notify the Trustee and the Paying Agent of
any facts known to the Company that would cause a payment of any Subordinated
Note Obligations to violate this Article 10, but failure to give such notice
shall not affect the subordination of the Notes to the Senior Debt as provided
in this Article 10.

SECTION 10.07. SUBROGATION.

         After all Senior Debt is paid in full and until the Notes are paid in
full in cash, Holders of Notes shall be subrogated (equally and ratably with
all other Indebtedness pari passu with the Notes) to the rights of holders of
Senior Debt to receive distributions applicable to Senior Debt to the extent
that distributions otherwise payable to the Holders of Notes have been applied
to the payment of Senior Debt. A distribution made under this Article 10 to
holders of Senior Debt that otherwise would have been made to Holders of Notes
is not, as between the Company and Holders, a payment by the Company on the
Senior Debt.

SECTION 10.08. RELATIVE RIGHTS.

         This Article 10 defines the relative rights of Holders of Notes and
holders of Senior Debt. Nothing in this Indenture shall:

                                      85
<PAGE>

         (a)      impair, as between the Company and Holders of Notes, the
                  obligation of the Company, which is absolute and
                  unconditional, to pay principal of, premium, if any, and
                  interest on the Notes in accordance with their terms;

         (b)      affect the relative rights of Holders of Notes and creditors
                  of the Company other than their rights in relation to
                  holders of Senior Debt; or

         (c)      prevent the Trustee or any Holder of Notes from exercising
                  its available remedies upon a Default or Event of Default,
                  subject to the rights of holders and owners of Senior Debt
                  to receive distributions and payments otherwise payable to
                  Holders of Notes.

         If the Company fails because of this Article 10 to pay principal of,
premium, if any, or interest on a Note on the due date, the failure is
nevertheless a Default or an Event of Default.

SECTION 10.09. SUBORDINATION MAY NOT BE IMPAIRED BY COMPANY.

         No right of any holder of Senior Debt to enforce the subordination of
the Indebtedness evidenced by the Notes shall be impaired by any act or
failure to act by the Company or any Holder or by the failure of the Company
or any Holder to comply with this Indenture.

SECTION 10.10. DISTRIBUTION OR NOTICE TO REPRESENTATIVE.

         Whenever a distribution is to be made or a notice given to holders of
Senior Debt, the distribution may be made and the notice given to their
representative.

         Upon any payment or distribution of assets of the Company referred to
in this Article 10, the Trustee and the Holders of Notes shall be entitled to
rely upon any order or decree made by any court of competent jurisdiction or
upon any certificate of such representative or of the liquidating trustee or
agent or other Person making any distribution to the Trustee or to the Holders
of Notes for the purpose of ascertaining the Persons entitled to participate
in such distribution, the holders of the Senior Debt and other Indebtedness of
the Company, the amount thereof or payable thereon, the amount or amounts paid
or distributed thereon and all other facts pertinent thereto or to this
Article 10.

SECTION 10.11. RIGHTS OF TRUSTEE AND PAYING AGENT.

         Notwithstanding the provisions of this Article 10 or any other
provision of this Indenture, the Trustee shall not be charged with knowledge
of the existence of any facts that would prohibit the making of any payment or
distribution by the Trustee, and the Trustee and the Paying Agent may continue
to make payments on the 


                                      86
<PAGE>

Notes, unless the Trustee shall have received at its Corporate Trust Office at
least five Business Days prior to the date of such payment written notice of
facts that would cause the payment of any Subordinated Note Obligations to
violate this Article 10. Only the Company or a representative may give the
notice. Nothing in this Article 10 shall impair the claims of, or payments to,
the Trustee under or pursuant to Section 7.07 hereof.

         The Trustee in its individual or any other capacity may hold Senior
Debt with the same rights it would have if it were not Trustee. Any Agent may
do the same with like rights.

SECTION 10.12. AUTHORIZATION TO EFFECT SUBORDINATION.

         Each Holder of Notes, by the Holder's acceptance thereof, authorizes
and directs the Trustee on such Holder's behalf to take such action as may be
necessary or appropriate to effectuate the subordination as provided in this
Article 10, and appoints the Trustee to act as such Holder's attorney-in-fact
for any and all such purposes. If the Trustee does not file a proper proof of
claim or proof of debt in the form required in any proceeding referred to in
Section 6.09 hereof at least 30 days before the expiration of the time to file
such claim, a representative of Designated Senior is hereby authorized to file
an appropriate claim for and on behalf of the Holders of the Notes.

SECTION 10.13. NO WAIVER OF SUBORDINATION PROVISIONS.

                  (a) No right of any present or future holder of any Senior
Debt to enforce subordination as herein provided shall at any time in any way
be prejudiced or impaired by any act or failure to act, in good faith, by any
such holder.

                  (b) Without in any way limiting the generality of paragraph
(a) of this Section 10.14, the holders of Senior Debt may, at any time and
from time to time, without the consent of or notice to the Trustee or the
Holders, without incurring responsibility to the Holders of the Notes and
without impairing or releasing the subordination provided in this Article 10
or the obligations hereunder of the Holders to the holders of Senior Debt, do
any one or more of the following: (1) change the manner, place or terms of
payment or extend the time of payment of, or renew or alter, any Senior Debt
or any instrument evidencing the same or any agreement under which Senior Debt
is outstanding; (2) sell, exchange, release or otherwise deal with any
property pledged, mortgaged or otherwise securing Senior Debt; (3) release any
Person liable in any manner for the collection of Senior Debt; and (4)
exercise or refrain from exercising any rights against the Company and any
other Person.

SECTION 10.14. CERTAIN DEFINITIONS.

                                      87
<PAGE>

                  For purposes of this Section 10, the terms "distribution"
and "payment" include payments, distributions and other transfers of assets by
or on behalf of the Company (including redemptions, repurchases or other
acquisitions of the Notes) from any source, of any kind or character, whether
direct or indirect, by set-off or otherwise, whether in cash, property or
securities.


                                  ARTICLE 11
                          SATISFACTION AND DISCHARGE

SECTION 11.01 SATISFACTION AND DISCHARGE OF INDENTURE.

         This Indenture shall be discharged and will cease to be of further
effect as to all Notes issued hereunder, when either

         (a)      all such Notes theretofore authenticated and delivered
                  (except lost, stolen or destroyed Notes which have been
                  replaced or paid and Notes for whose payment money has
                  theretofore been deposited in trust and thereafter repaid to
                  the Company) have been delivered to the Trustee for
                  cancellation; or

         (b)      (i)      all such Notes not theretofore delivered to such
                           Trustee for cancellation have become due and
                           payable by reason of the making of a notice of
                           redemption or otherwise or will become due and
                           payable within one year and the Company or a
                           Guarantor, if any, has irrevocably deposited or
                           caused to be deposited with such Trustee as trust
                           funds in trust an amount of money sufficient to pay
                           and discharge the entire Indebtedness on such Notes
                           not theretofore delivered to the Trustee for
                           cancellation for principal, premium, if any, and
                           accrued interest to the date of maturity or
                           redemption;

                  (ii)     no Default or Event of Default with respect to this
                           Indenture or the Notes shall have occurred and be
                           continuing on the date of such deposit or shall
                           occur as a result of such deposit and such deposit
                           will not result in a breach or violation of, or
                           constitute a default under, any other instrument to
                           which the Company or a Guarantor, if any, is a
                           party or by which the Company or a Guarantor, if
                           any, is bound;

                  (iii)    the Company or a Guarantor, if any, has paid or
                           caused to be paid all sums payable by it under this
                           Indenture; and

                                      88
<PAGE>

                  (iv)     the Company has delivered irrevocable instructions
                           to the Trustee under this Indenture to apply the
                           deposited money toward the payment of such Notes at
                           maturity or the redemption date, as the case may
                           be.

         In addition, the Company must deliver an Officers' Certificate and an
Opinion of Counsel to the Trustee stating that all conditions precedent to
satisfaction and discharge have been satisfied.

SECTION 11.02 APPLICATION OF TRUST MONEY

         Subject to the provisions of the last paragraph of Section 4.03
hereof, all money deposited with the Trustee pursuant to Section 11.01 hereof
shall be held in trust and applied by it, in accordance with the provisions of
the Notes and this Indenture, to the payment, either directly or through any
Paying Agent (including the Company acting as Paying Agent) as the Trustee may
determine, to Persons entitled thereto, of the principal (and premium, if any)
and interest for whose payment such money has been deposited with the Trustee.

         If the Trustee or Paying Agent is unable to apply any money or
Government Securities in accordance with Section 11.01 hereof by reason of any
legal proceeding or by reason of any order or judgment of any court or
governmental authority enjoining, restraining or otherwise prohibiting such
application, the Company's obligations under this Indenture and the Notes
shall be revived and reinstated as though such deposit had occurred pursuant
to Section 11.01 hereof; provided that if the Company has made any payment of
principal of, premium, if any, or interest on any Notes because of the
reinstatement of its obligations, the Company shall be subrogated to the
rights of the Holders of such Notes to receive such payment from the money or
Government Securities held by the Trustee or Paying Agent.


                                  ARTICLE 12
                                 MISCELLANEOUS

SECTION 12.01. CONFLICT OF ANY PROVISION OF INDENTURE WITH TIA.

         If any provision of this Indenture limits, qualifies, or conflicts
with the duties imposed by TIA ss. 318(c), the imposed duties shall control.

SECTION 12.02. NOTICES.

         Any notice or communication by the Company, any Guarantor or the
Trustee to the others is duly given if in writing and delivered in Person or
mailed by first class mail (registered or certified, 


                                      89
<PAGE>

return receipt requested), telecopier or overnight air courier guaranteeing
next day delivery, to the others' address:


         If to the Company or any Guarantor:

                  DecisionOne Corporation
                  50 East Swedesford Road
                  Frazer, Pennsylvania 19355
                  Attention:  Thomas M. Molchan, Esq.
                  Facsimile:  (610) 296-6000


         With a copy to:

                  Davis Polk & Wardwell
                  450 Lexington Avenue
                  New York, New York 10017
                  Attention:  Richard D. Truesdell, Esq.
                  Facsimile:  (212) 450-4800


         If to the Trustee:

                  Fleet National Bank

                  Attention: Corporate Trust Department
                  Facsimile: ___________________

         The Company or the Trustee, by notice to the others may designate
additional or different addresses for subsequent notices or communications.

         All notices and communications (other than those sent to Holders)
shall be deemed to have been duly given: at the time delivered by hand, if
personally delivered; five Business Days after being deposited in the mail,
postage prepaid, if mailed; when answered back, if telexed; when receipt
acknowledged, if telecopied; and the next Business Day after timely delivery
to the courier, if sent by overnight air courier guaranteeing next day
delivery.

         Any notice or communication to a Holder shall be mailed by first
class mail, certified or registered, return receipt requested, or by overnight
air courier guaranteeing next day delivery to its address shown on the
register kept by 


                                      90
<PAGE>

the Registrar. Any notice or communication shall also be so mailed to any
Person described in TIA ss. 313(c), to the extent required by the TIA. Failure
to mail a notice or communication to a Holder or any defect in it shall not
affect its sufficiency with respect to other Holders.

         If a notice or communication is mailed in the manner provided above
within the time prescribed, it is duly given, whether or not the addressee
receives it.

         If the Company mails a notice or communication to Holders, it shall
mail a copy to the Trustee and each Agent at the same time.

SECTION 12.03. COMMUNICATION BY HOLDERS OF NOTES WITH OTHER HOLDERS OF NOTES.

         Holders may communicate pursuant to TIA ss. 312(b) with other Holders
with respect to their rights under this Indenture or the Notes. The Company,
the Trustee, the Registrar and anyone else shall have the protection of TIA
ss. 312(c).

SECTION 12.04. CERTIFICATE AND OPINION AS TO CONDITIONS PRECEDENT.

         Upon any request or application by the Company to the Trustee to take
any action under this Indenture, the Company shall furnish to the Trustee:

         (a)      an Officers' Certificate in form and substance reasonably
                  satisfactory to the Trustee (which shall include the
                  statements set forth in Section 1.05 hereof) stating that,
                  in the opinion of the signers, all conditions precedent and
                  covenants, if any, provided for in this Indenture relating
                  to the proposed action have been satisfied; and

         (b)      an Opinion of Counsel in form and substance reasonably
                  satisfactory to the Trustee (which shall include the
                  statements set forth in Section 1.05 hereof) stating that,
                  in the opinion of such counsel, all such conditions
                  precedent and covenants have been satisfied.

SECTION 12.05. LEGAL HOLIDAYS.

         In any case where any interest payment date, any date established for
payment of defaulted interest pursuant to Section 2.12 hereof, or any maturity
date with respect to any Note shall not be a Business Day, then
(notwithstanding any other provisions of this Indenture, the Notes or any
Subsidiary Guarantee) payment of interest or principal (and premium, if any)
need not be made on such date but may be made on the next succeeding Business
Day with the same force and effect as if made on the interest payment date or
date established for payment of defaulted interest pursuant to 


                                      91
<PAGE>

Section 2.12 hereof or the maturity date, as applicable, and no interest shall
accrue with respect to such payment for the period from and after such
interest payment date or date established for payment of defaulted interest
pursuant to Section 2.12 or maturity date , as the case may be, to the next
succeeding Business Day.

SECTION 12.06. NO PERSONAL LIABILITY OF DIRECTORS, OFFICERS, EMPLOYEES AND 
               STOCKHOLDERS.

         No director, officer, employee, incorporator or stockholder of the
Company or a Guarantor, if any, shall have any liability for any obligations
of the Company or the Guarantors, if any, under the Notes, the Subsidiary
Guarantees, if any, or this Indenture or for any claim based on, in respect
of, or by reason of such obligations or their creation. Each Holder of the
Notes by accepting a Note waives and releases all such liability. The waiver
and release are part of the consideration for issuance of the Notes. Such
waiver may not be effective to waive liabilities under the federal securities
laws and it is the view of the Commission that such a waiver is against public
policy.

SECTION 12.07. GOVERNING LAW.

         THIS INDENTURE, THE NOTES AND THE SUBSIDIARY GUARANTEES, IF ANY,
SHALL BE, GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS OF
THE STATE OF NEW YORK, WITHOUT REGARD TO THE CHOICE OF LAW RULES THEREOF.

SECTION 12.08. NO ADVERSE INTERPRETATION OF OTHER AGREEMENTS.

         This Indenture may not be used to interpret any other indenture, loan
or debt agreement of the Company or its Subsidiaries or of any other Person.
Any such indenture, loan or debt agreement may not be used to interpret this
Indenture.

SECTION 12.09. SUCCESSORS AND ASSIGNS.

         All covenants and agreements in this Indenture by the Company shall
bind its respective successors and assigns, whether so expressed or not. All
covenants and agreements in this Indenture by the Trustee shall bind its
respective successors and assigns, whether so expressed or not.

SECTION 12.10. SEVERABILITY.

         In case any provision in this Indenture or in the Notes shall be
invalid, illegal or unenforceable, the validity, legality and enforceability
of the remaining provisions shall not in any way be affected or impaired
thereby.

                                      92
<PAGE>

SECTION 12.11. COUNTERPART ORIGINALS.

         The parties may sign any number of copies of this Indenture. Each
signed copy shall be an original, but all of them together represent the same
agreement.

SECTION 12.12. TABLE OF CONTENTS, HEADINGS, ETC.

         The Table of Contents, Cross-Reference Table and Headings of the
Articles and Sections of this Indenture have been inserted for convenience of
reference only, are not to be considered a part of this Indenture and shall in
no way modify or restrict any of the terms or provisions hereof.




                        [Signatures on following page]


                                      93
<PAGE>



         IN WITNESS WHEREOF, the parties hereto have caused this Indenture to
be duly executed in New York, New York as of the day and year first above
written.


                                    DECISIONONE CORPORATION

Dated: August ___, 1997
By:_________________________________
                         Name:
                         Title:



                                    FLEET NATIONAL BANK

Dated: August ___, 1997
By:_________________________________
                         Name:
                         Title:






<PAGE>




                                   EXHIBIT A
                                (Face of Note)


                   _____% Senio Subordinated Notes due 2007

No.                                                   Cusip No:

                            DECISIONONE CORPORATION

promises to pay to Cede & Co. or registered assigns, the principal sum of
$_________________ (_______________________________ Dollars) on __________,
2007.

              Interest Payment Dates: __________ and ___________

                    Record Dates: _________ and ___________




                                            DECISIONONE CORPORATION


                                            By:______________________________
                                            Name:
                                            Title:





This is one of the ____% Senior
Subordinated Notes due 2007
referred to in the within-mentioned Indenture:


FLEET NATIONAL BANK,
as Trustee


By: _____________________________
       Authorized Signature


                                      A-1



<PAGE>



                                (Back of Note)

                    ___% Senior Subordinated Notes due 2007

Capitalized terms used herein shall have the meanings assigned to them in the
Indenture referred to below.

1. INTEREST. DecisionOne Corporation, a Delaware corporation (the "Company"),
promises to pay interest on the principal amount of this Note at ____% per
annum from ___________, 1997 until ____ _____, 2007. The Company shall pay
interest semi-annually in arrears on ______ and ________ of each year, or if
any such day is not a Business Day, on the next succeeding Business Day (each
an "Interest Payment Date"). Interest on the Notes will accrue from the most
recent date to which interest has been paid or, if no interest has been paid,
from the Closing Date; provided that if there is no existing Default in the
payment of interest, and if this Note is authenticated between a record date
referred to on the face hereof and the next succeeding Interest Payment Date,
interest shall accrue from such next succeeding Interest Payment Date;
provided, further, that the first Interest Payment Date shall be ____________.
The Company shall pay interest (including post-petition interest in any
proceeding under any Bankruptcy Law) on overdue principal and premium, if any,
from time to time on demand at a rate equal to the per annum rate on the Notes
then in effect; it shall pay interest (including post-petition interest in any
proceeding under any Bankruptcy Law) on overdue installments of interest
(without regard to any applicable grace periods) from time to time on demand
at the same rate to the extent lawful. Interest will be computed on the basis
of a 360-day year of twelve 30-day months.

2. METHOD OF PAYMENT. The Company will pay interest on the Notes (except
defaulted interest) o the Persons who are registered Holders of Notes at the
close of business on ____________ and _____________ next preceding the
Interest Payment Date, even if such Notes are cancelled after such record date
and on or before such Interest Payment Date, except as provided in Section
2.12 of the Indenture with respect to defaulted interest. The Notes will be
payable as to principal, premium, if any, and interest at the office or agency
of the Company maintained for such purpose within or without the City and
State of New York, or, at the option of the Company, payment of interest may
be made by check mailed to the Holders at their addresses set forth in the
register of Holders; provided that all payments with respect to Notes
represented by one or more permanent global Notes will be paid by wire
transfer of immediately available funds to the account of the Depository Trust
Company or any successor thereto.

                                     A-2
<PAGE>

Such payment shall be in such coin or currency of the United Sates of America
as at the time of payment is legal tender for payment of public and private
debts.

3. PAYING AGENT AND REGISTRAR. Initially, Fleet National Bank, the Trustee
under the Indenture, will act as Paying Agent and Registrar. The Notes may be
presented for registration of transfer and exchange at the offices of the
Registrar. The Company may change any Paying Agent or Registrar without notice
to any Holder. The Company or any of its Subsidiaries may act in any such
capacity.

4. INDENTURE. The Company issued the Notes under an Indenture dated as of
August ___, 1997 (the "Indenture") between the Company and the Trustee. The
terms of the Notes include those stated in the Indenture and those made part
of the Indenture by reference to the Trust Indenture Act of 1939, as amended
(15 U.S. Code ss.ss. 77aaa-77bbbb). The Notes are subject to all such terms,
and Holders are referred to the Indenture and such Act for a statement of such
terms. The Notes are general unsecured obligations of the Company limited to
$150,000,000 in aggregate principal amount.

5. OPTIONAL REDEMPTION. Except as set forth in the next paragraph, the Notes
will not be redeemable at the Company's option prior to ________, 2002.
Thereafter, the Notes will be subject to redemption at the option of the
Company, in whole or in part, upon not less than 30 nor more than 60 days'
written notice, at the redemption prices (expressed as a percentage of
principal amount) set forth below, together with accrued and unpaid interest
thereon, to the applicable redemption date, if redeemed during the
twelve-month period beginning on __________ of each of the years indicated
below:


         YEAR                                                      REDEMPTION
                                                                     PRICE
         2002     ...............................................   _______%
         2003     ...............................................   _______%
         2004     ...............................................   _______%
         2005 and thereafter.....................................   100.000%

         In addition, prior to _________, the Company may, at its option, on
any one or more occasions redeem up to 35% of the original aggregate principal
amount of Notes at a redemption price equal to ______% of the principal amount
thereof, plus accrued and unpaid interest thereon to the redemption date, with
the net cash proceeds of one or more Equity Offerings by (i) the Company or
(ii) Holding to the extent the net cash proceeds thereof are contributed to
the Company as a capital 

                                     A-3
<PAGE>

contribution to the common equity of the Company; provided that at least 65%
of the original aggregate principal amount of Notes remains outstanding
immediately after the occurrence of each such redemption; and provided,
further that any such redemption shall occurs within 90 days of the date of
closing of each such Equity Offering.

6. MANDATORY REDEMPTION. Other than as set forth in paragraph 8, the Company
shall not be required to make mandatory redemption payments with respect to
the Notes.

7. NOTICE OF REDEMPTION. Notice of redemption will be mailed at least 30 days
but not more than 60 days before the redemption date to each Holder whose
Notes are to be redeemed at its registered address. Notes may be redeemed in
part but only in whole multiples of $1,000. On and after the redemption date
interest ceases to accrue on Notes or portions thereof called for redemption.

8. REPURCHASE AT OPTION OF HOLDERS. (a) Upon the occurrence of a Change of
Control, the Company shall make an offer (a "Change of Control Offer") to
repurchase all or any part (equal to $1,000 or an integral multiple thereof)
of the Notes at a price in cash equal to 101% of the aggregate principal
amount thereof plus accrued and unpaid interest, if any, to the date of
purchase (the "Change of Control Payment"). Within 30 days following any
Change of Control, the Company shall mail a notice to each Holder of Notes
issued under the Indenture, with a copy to the Trustee, containing the
information set forth in Section 4.09 of the Indenture. Holders of Notes that
are subject to an offer to purchase may elect to have such Notes purchased by
completing the form entitled "Option of Holder to Elect Purchase" on the
reverse side of this Note.

         (b) Within 365 days after the Company's or any Restricted
Subsidiary's receipt of any Net Proceeds from an Asset Sale, the Company or
such Restricted Subsidiary shall apply such Net Proceeds (a) to permanently
reduce Indebtedness under Senior Debt or Guarantor Senior Debt (and to
correspondingly reduce commitments with respect thereto), to permanently
reduce Indebtedness of a Restricted Subsidiary that is not a Guarantor or Pari
Passu Indebtedness (provided that if the Company shall so repay Pari Passu
Indebtedness, it will equally and ratably reduce Indebtedness under the Notes
if the Notes are then redeemable or, if the Notes may not be then redeemed,
the Company shall make an offer pursuant to Section 3.10 of the Indenture to
purchase at 100% of the principal amount thereof the amount of Notes that
would otherwise be redeemed or (b) to an investment in property, capital
expenditures or assets that are used or useful in a Permitted 

                                     A-4
<PAGE>

Business, or Capital Stock of any Person primarily engaged in a Permitted
Business if, as a result of the acquisition by the Company or any Restricted
Subsidiary thereof, such Person becomes a Restricted Subsidiary. Any Net
Proceeds from Asset Sales that are not applied or invested as provided in the
preceding sentence of this paragraph will be deemed to constitute "Excess
Proceeds." When the aggregate amount of Excess Proceeds exceeds $15.0 million,
the Company shall be required to make an Asset Sale Offer to purchase the
maximum principal amount of Notes that may be purchased out of the Excess
Proceeds at an offer price in cash in an amount equal to 100% of the principal
amount thereof plus accrued and unpaid interest thereon to the date of
purchase, in accordance with the procedures set forth in Section 3.10 of the
Indenture. To the extent that the aggregate amount of Notes tendered pursuant
to an Asset Sale Offer is less than the Excess Proceeds, the Company may use
any remaining Excess Proceeds for general corporate purposes. If the aggregate
principal amount of Notes surrendered by holders thereof exceeds the amount of
Excess Proceeds, the Trustee shall select the Notes to be purchased on a pro
rata basis. Upon completion of such Asset Sale Offer, the amount of Excess
Proceeds shall be reset at zero.

9. DENOMINATIONS, TRANSFER, EXCHANGE. The Notes are in registered form without
coupons in denominations of $1,000 and integral multiples of $1,000. The
transfer of Notes may be registered and Notes may be exchanged as provided in
the Indenture. The Registrar and the Trustee may require a Holder, among other
things, to furnish appropriate endorsements and transfer documents and to pay
any taxes and fees required by law or permitted by the Indenture. Neither the
Company nor the Registrar need exchange or register the transfer of any Note
or portion of a Note selected for redemption. Also, neither the Company nor
the Registrar need exchange or register the transfer of any Notes for a period
of 15 days before a selection of Notes to be redeemed.

10. PERSONS DEEMED OWNERS. The registered Holder of a Note may be treated as
its owner for all purposes.

11. SUBORDINATION. Each Holder by accepting a Note agrees that the payment of
principal of, premium, if any, and interest on each Note is subordinated in
right of payment, to the extent and in the manner provided in Article 10 of
the Indenture, to the prior payment in full in cash or cash equivalents of all
Senior Debt (whether outstanding on the date of the Indenture or thereafter
created, incurred, assumed or guaranteed; provided that such creation,
incurrence, assumption or guarantee is in accordance with the provisions 

                                     A-5
<PAGE>

set forth in the Indenture), and this subordination provision is for the
benefit of the holders of Senior Debt.

12. AMENDMENT, SUPPLEMENT AND WAIVER. Subject to certain exceptions, the
Indenture, the Notes or any Subsidiary Guarantee may be amended or
supplemented with the consent of the Holders of at least a majority in
principal amount of the then outstanding Notes, and, subject to the terms of
the Indenture and any applicable Subsidiary Guarantee, any existing default
(other than a default in the payment of the principal of, premium, if any, or
interest on, the Notes) or compliance with any provision of the Indenture, the
Notes or any Subsidiary Guarantee may be waived with the consent of the
Holders of a majority in principal amount of the then outstanding Notes.
Without the consent of any Holder, the Indenture, the Notes and any Subsidiary
Guarantee may be amended or supplemented to cure any ambiguity, defect or
inconsistency, to provide for uncertificated Notes in addition to or in place
of certificated Notes, to comply with Article 5 of the Indenture, to provide
for the assumption of the Company's or any Guarantor's obligations to Holders
of the Notes, to make any change that would provide any additional rights or
benefits to the Holders of the Notes or that does not adversely affect the
legal rights under the Indenture of any such Holder, to add covenants for the
benefit of the Holders or to surrender any right or power conferred upon the
Company, to comply with the requirements of the Commission in order to effect
or maintain the qualification of the Indenture under the TIA, to add a
Guarantor under the Indenture, or to provide for the appointment of a
successor trustee in compliance with the requirements of Section 7.10 of the
Indenture.

13. DEFAULTS AND REMEDIES. Each of the following constitutes an "Event of
Default": (a) default for 30 days in the payment when due of interest on the
Notes (whether or not prohibited by Article 10 of the Indenture); (b) default
in payment when due of principal or premium, if any, on the Notes at maturity,
upon redemption or otherwise (whether or not prohibited by Article 10 of the
Indenture); (c) failure by the Company or any Guarantor for 30 days after
receipt of notice from the Trustee or Holders of at least 30% in principal
amount of the Notes then outstanding to comply with the provisions of Sections
3.10, 4.09, 4.10, 4.11, 4.12 or Article 5 of the Indenture; (d) failure by the
Company or any Guarantor for 60 days after notice from the Trustee or the
Holders of at least 30% in principal amount of the Notes then outstanding to
comply with its other agreements in the Indenture or the Notes; (e) default
under any mortgage, indenture or instrument under which there may be issued or
by which there may be secured or evidenced any Indebtedness for money borrowed
by 

                                     A-6
<PAGE>

the Company or any of its Restricted Subsidiaries (or the payment of which is
guaranteed by the Company or any of its Restricted Subsidiaries) whether such
Indebtedness or guarantee now exists, or is created after the date of the
Indenture, which default (i) is caused by a failure to pay Indebtedness at its
stated final maturity (after giving effect to any applicable grace period
provided in such Indebtedness) (a "Payment Default") or (ii) results in the
acceleration of such Indebtedness prior to its stated final maturity and, in
each case, the principal amount of any such Indebtedness, together with the
principal amount of any other such Indebtedness under which there has been a
Payment Default or the maturity of which has been so accelerated, aggregates
$20.0 million or more; (f) failure by the Company or any of its Restricted
Subsidiaries to pay final judgments aggregating in excess of $20.0 million
(net of any amounts with respect to which a reputable and creditworthy
insurance company has acknowledged liability in writing), which judgments are
not paid, discharged or stayed within 60 days after their entry; (g) certain
events of bankruptcy with respect to the Company or any of its Restricted
Subsidiaries that is a Significant Subsidiary; and (h) the termination of any
Subsidiary Guarantee for any reason not permitted by this Indenture, or the
denial of any Guarantor or any Person acting on behalf of any Guarantor of
such Guarantor's obligations under its respective Subsidiary Guarantee.

If an Event of Default occurs and is continuing under the Indenture, the
Trustee or the Holders of at least 30% in principal amount of the then
outstanding Notes may declare all the Notes to be due and payable immediately;
provided, however, that, so long as any Indebtedness permitted to be incurred
pursuant to the New Credit Facility shall be outstanding, no such acceleration
shall be effective until the earlier of (i) acceleration of any such
Indebtedness under the New Credit Facility or (ii) five business days after
the giving of written notice to the Company and the representative under the
New Credit Facility of such acceleration. Notwithstanding the foregoing, in
the case of an Event of Default arising under clause (f) or (g) of the
preceding paragraph, all outstanding Notes will become due and payable without
further action or notice. Holders of Notes may not enforce the Indenture or
the Notes except as provided under the Indenture. Subject to certain
limitations Holders of a majority in principal amount of the then outstanding
Notes may direct the Trustee in its exercise of any trust or power. In the
event of a declaration of acceleration of the Notes because an Event of
Default has occurred and is continuing as a result of the acceleration of any
Indebtedness described in clause (e) of Section 6.01 of the Indenture, the
declaration of acceleration of the Notes shall be automatically annulled 

                                     A-7
<PAGE>

if the holders of any Indebtedness described in clause (e) of Section 6.01 of
the Indenture have rescinded the declaration of acceleration in respect of
such Indebtedness within 30 days of the date of such declaration and if (y)
the annulment of the acceleration of the Notes would not conflict with any
judgment or decree of a court of competent jurisdiction and (z) all existing
Events of Default, except nonpayment of principal or interest on the Notes
that became due solely because of the acceleration of the Notes, have been
cured or waived. The Trustee may withhold from Holders of Notes notice of any
continuing Default or Event of Default (except a Default or Event of Default
relating to the payment of principal, premium, if any, or interest) if it
determines that withholding notice is in their interest. In addition, the
Trustee shall have no obligation to accelerate the Notes if in the best
judgment of the Trustee acceleration is not in the best interest of the
Holders of such Notes.

14. TRUSTEE DEALINGS WITH COMPANY. The Trustee, in its individual or any other
capacity, may make loans to, accept deposits from, and perform services for
the Company, and may otherwise deal with the Company, as if it were not the
Trustee.

15. NO RECOURSE AGAINST OTHERS. A director, officer, employee or stockholder,
as such, of the Company shall not have any liability for any obligations of
the Company under these Notes or the Indenture or for any claim based on, in
respect of or by reason of such obligations or their creation. Each Holder by
accepting any of these Notes waives and releases all such liability.

16. AUTHENTICATION. This Note shall not be valid until authenticated by the
manual signature of the Trustee or an authenticating agent.

17. ABBREVIATIONS. Customary abbreviations may be used in the name of a Holder
or an assignee, such as: TEN COM (= tenants in common), TENANT (= tenants by
the entireties), JT TEN (= joint tenants with right of survivorship and not as
tenants in common), CUST (= Custodian), and U/G/M/A (= Uniform Gifts to Minors
Act).

18. CUSIP NUMBERS. Pursuant to a recommendation promulgated by the Committee
on Uniform Security Identification Procedures, the Company has caused CUSIP
numbers to be printed on the Notes and the Trustee may use CUSIP numbers in
notices of redemption as a convenience to Holders. No representation is made
as to the accuracy of such numbers either as printed on the Notes or as
contained in any notice of redemption and 

                                     A-8
<PAGE>

reliance may be placed only on the other identification numbers placed
thereon.

         The Company shall furnish to any Holder upon written request and
without charge a copy of the Indenture. Requests may be made to:

DecisionOne Corporation
50 East Swedesford Road
Frazer, Pennsylvania 19355
Attention: General Counsel
Facsimile:  (610) 408-3820


                                     A-9
<PAGE>



                                ASSIGNMENT FORM

To assign this Note, fill in the form below: (I) or (we) assign and transfer
this Note to


______________________________________________________________________________
                 (Insert assignee's soc. sec. or tax I.D. no.)


______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________
             (Print or type assignee's name, address and zip code)

and irrevocably appoint ______________________________________________________
to transfer this Note on the books of the Company. The agent may substitute 
another to act for him.

______________________________________________________________________________

Date:_______________________           Your Signature:_________________________
                   (Sign exactly as your name appears on the face of this Note)

Signature Guarantee.

                                     A-10
<PAGE>



                      OPTION OF HOLDER TO ELECT PURCHASE

           If you want to elect to have this Note purchased by the Company
pursuant to Section 4.09 or 4.10 of the Indenture, check the box below:

           [ ] Section 4.09      [ ] Section 4.10

           If you want to elect to have only part of the Note purchased by the
Company pursuant to Section 4.09 or Section 4.10 of the Indenture, state the
amount you elect to have purchased:  $______________________


Date:__________________________         Your Signature:________________________
                                (Sign exactly as your name appears on the Note)

                                          Tax Identification No.:______________


Signature Guarantee.

                                     A-11
<PAGE>



                                   EXHIBIT B

                     FORM OF SUPPLEMENTAL INDENTURE TO BE
                            DELIVERED BY GUARANTORS

      SUPPLEMENTAL INDENTURE (this "Supplemental Indenture") dated as of
____________________, between _____________________ (the "Guarantor"), a
subsidiary of DecisionOne Corporation (or its successor), a company
incorporated under the laws of the State of Delaware (the "Company"), and
Fleet National Bank, as trustee under the indenture referred to below (the
"Trustee").

                               W I T N E S E T H

      WHEREAS, the Company has heretofore executed and delivered to the
Trustee an indenture (the "Indenture"), dated as of August ___, 1997,
providing for the issuance of an aggregate principal amount at maturity of
$150,000,000 of ___% Senior Subordinated Notes due 2007 (the "Notes");

      WHEREAS, Section 4.12 of the Indenture provides that the Company may
cause the Guarantor to execute and deliver to the Trustee a subsidiary
guarantee on the terms and conditions set forth herein;

      WHEREAS, Section 4.15 of the Indenture provides that, under certain
circumstances, the Company is required to cause the Guarantor to execute and
deliver to the Trustee a Subsidiary Guarantee on the terms and conditions set
forth herein; and

      WHEREAS, pursuant to Section 9.01 of the Indenture, the Trustee is
authorized to execute and deliver this Supplemental Indenture.

      NOW, THEREFORE, in consideration of the foregoing and for other good and
valuable consideration, the receipt of which is hereby acknowledged, the
Guarantor and the Trustee mutually covenant and agree for the equal and
ratable benefit of the Holders of the Notes as follows:

      1. CAPITALIZED TERMS. Capitalized terms used herein without definition
shall have the meanings as signed to them in the Indenture.

      2. INDENTURE PROVISION PURSUANT TO WHICH GUARANTEE IS GIVEN. This
Supplemental Indenture is being executed and delivered pursuant to Sections
4.12 and 4.15 of the Indenture.

      3. AGREEMENTS TO GUARANTEE. The Guarantor hereby agrees as follows:

                                      B-1
<PAGE>

           (a) The Guarantor, jointly and severally with all other Guarantors,
if any, unconditionally guarantees to each Holder of a Note authenticated and
delivered by the Trustee and to the Trustee and its successors and assigns,
regardless of the validity and enforceability of the Indenture, the Notes and
the obligations of the Company under the Indenture and the Notes, that:

                (i) the principal of, premium, if any, and interest on the
Notes shall be promptly paid in full when due, whether at maturity, by
acceleration, redemption or otherwise, and interest on the overdue principal 
of, premium, if any, and interest on the Notes, to the extent lawful, and all
other obligations of the Company to the Holders or the Trustee thereunder
shall be promptly paid in full, all in accordance with the terms thereof; and

                (ii) in case of any extension of time for payment or renewal
of any Notes or any of such other obligations, that the same shall be promptly
paid in full when due in accordance with the terms of the extension or
renewal, whether at stated maturity, by acceleration or otherwise.

      Notwithstanding the foregoing, in the event that this Subsidiary
Guarantee would constitute or result in a violation of any applicable
fraudulent conveyance or similar law of any relevant jurisdiction, the
liability of the Guarantor under this Supplemental Indenture and its
Subsidiary Guarantee shall be limited to such amount as will not, after giving
effect thereto, and to all other liabilities of the Guarantor, result in such
amount constituting a fraudulent transfer or conveyance.

      4.   EXECUTION AND DELIVERY OF SUBSIDIARY GUARANTEES

           (a) To evidence its Subsidiary Guarantee set forth in this
Supplemental Indenture, the Guarantor hereby agrees that a notation of such
Subsidiary Guarantee substantially in the form of Annex A hereto shall be
endorsed by an officer of such Guarantor on each Note authenticated and
delivered by the Trustee after the date hereof.

           (b) Notwithstanding the foregoing, the Guarantor hereby agrees that
its Subsidiary Guarantee set forth herein shall remain in full force and
effect notwithstanding any failure to endorse on each Note a notation of such
Subsidiary Guarantee.

           (c) If an officer whose signature is on this Supplemental Indenture
or on the Subsidiary Guarantee no longer holds that office at the time the
Trustee authenticates
                                     B-2
<PAGE>

the Note on which a Subsidiary Guarantee is endorsed, the Subsidiary Guarantee
shall be valid nevertheless.

           (d) The delivery of the Note by the Trustee, after the
authentication thereof under the Inden ture, shall constitute due delivery of
the Subsidiary Guarantee set forth in this Supplemental Indenture on behalf of
the Guarantor.

           (e) The Guarantor hereby agrees that its obligations hereof shall
be unconditional, regardless of the validity, regularity or enforceability of
the Notes or the Indenture, the absence of any action to enforce the same, any
waiver or consent by any Holder of the Notes with respect to any provisions
hereof or thereof, the recovery of any judgement against the Company, any
action to enforce the same or any other circumstance which might otherwise
constitute a legal or equitable discharge or defense of a guarantor.

           (f) The Guarantor hereby waives diligence, presentment, demand of
payment, filing of claims with a court in the event of insolvency or
bankruptcy of the Company, any right to require a proceeding first against the
Company, protest, notice and all demands whatsoever and covenants that its
Subsidiary Guarantee made pursuant to this Supplemental Indenture will not be
discharged except by complete performance of the obligations contained in the
Notes and the Indenture or pursuant to Section 5(b) of this Supplemental
Indenture.

           (g) If the Trustee or any Holder has instituted any proceeding to
enforce any right or remedy under this Supplemental Indenture and such
proceeding has been discontinued or abandoned for any reason, or has been
determined adversely to the Trustee or to such Holder, then, and in every such
case, subject to any determination in such proceeding, the Guarantor, the
Trustee and the Holders shall be restored severally and respectively to their
former positions hereof and thereafter all rights and remedies of the
Guarantor, the Trustee and the Holders shall continue as though no such
proceeding had been instituted.

           (h) The Guarantor hereby waives and will not in any manner
whatsoever claim or take the benefit or advantage of, any rights of
reimbursement, indemnity or subrogation or any other rights against the
Company or any other Guarantor as a result of any payment by such Guarantor
under its Subsidiary Guarantee. The Guarantor further agrees that, as between
the Guarantors, on the one hand, and the Holders and the Trustee, on the other
hand:

                                     B-3

<PAGE>

                (i) the maturity of the obligations guaranteed hereby may be
accelerated as provided in Article Six of the Indenture for the purposes of
the Subsidiary Guarantee made pursuant to this Supplemental Indenture,
notwithstanding any stay, injunction or other prohibition preventing such
acceleration in respect of the obligations guaranteed hereby; and

                (ii) in the event of any declaration of acceleration of such
obligations as provided in Article Six, such obligations (whether or not due
and payable) shall forthwith become due and payable by the Guarantor for the
purpose of the Subsidiary Guarantee made pursuant to this Supplemental
Indenture.

           (i) The Guarantor shall have the right to seek contribution from
any other non-paying Guarantor, if any, so long as the exercise of such right
does not impair the rights of the Holders under the Subsidiary Guarantee made
pursuant to this Supplemental Indenture.

           (j) The Guarantor covenants (to the extent that it may lawfully do
so) that it will not at any time insist upon, or plead, or in any manner
whatsoever claim or take the benefit or advantage of, any stay, extension or
usury law wherever enacted, now or at any time hereafter in force, which may
affect the covenants or the performance of the Indenture or this Subsidiary
Guarantee; and the Guarantor (to the extent that it may lawfully do so) hereby
expressly waives all benefit or advantage of any such law, and covenants that
it will not hinder, delay or impede the execution of any power herein granted
to the Trustee, but will suffer and permit the execution of every such power
as though no such law had been enacted.

      5.   GUARANTOR MAY CONSOLIDATE, ETC. ON CERTAIN TERMS

           (a) Except as set forth in Articles Four and Five of the Indenture,
nothing contained in the Indenture, this Supplemental Indenture or in the
Notes shall prevent any consolidation or merger of the Guarantor with or into
the Company or any other Guarantor or shall prevent any transfer, sale or
conveyance of the property of the Guarantor as an entirety or substantially as
an entirety, to the Company or any other Guarantor.

           (b) Except as set forth in Article Five of the Indenture, upon the
sale or disposition of all of the Capital Stock of the Guarantor by the
Company or the Subsidiary of the Company, or upon the consolidation or merger 
of the Guarantor with or into any Person, or the sale of all or substantially

                                      B-4


<PAGE>

all of the assets of the Guarantor (in each case, other than to an Affiliate
of the Company), such Guarantor shall be deemed automatically and
unconditionally released and discharged from all obligations under this
Subsidiary Guarantee without any further action required on the part of the
Trustee or any Holder if no Default shall have occurred and be continuing;
provided, that in the event of an Asset Sale, the Net Cash Proceeds therefrom
are treated in accordance with Section 4.10 of the Indenture. Except with
respect to transactions set forth in the preceding sentence, the Company and
the Guarantor covenant and agree that upon any such consolidation, merger or
transfer of assets, the performance of all covenants and conditions of this
Supplemental Indenture to be performed by such Guarantor shall be expressly
assumed by supplemental indenture satisfactory in form to the Trustee, by the
corporation formed by such consolidation, or into which the Guarantor shall
have merged, or by the corporation which shall have acquired such property.
Upon receipt of an Officers' Certificate of the Company or the Guarantor, as
the case may be, to the effect that the Company or such Guarantor has complied
with the first sentence of this Section 5(b), the Trustee shall execute any
documents reasonably requested by the Company or the Guarantor, at the cost of
the Company or such Guarantor, as the case may be, in order to evidence the
release of such Guarantor from its obligations under its Guarantee endorsed on
the Notes and under the Indenture and this Supplemental Indenture.

      6. RELEASES UPON RELEASE OF GUARANTEE OF GUARANTEED INDEBTEDNESS.
Concurrently with the releasee or discharge of the Guarantor's guarantee of
the payment of [DESCRIBE INDEBTEDNESS THE GUARANTEE OF WHICH GAVE RISE TO THE
DELIVERY OF THIS SUPPLEMENTAL INDENTURE] ("Guaranteed Debt") (other than a
release or discharge by or as a result of payment under such guarantee of
Guaranteed Indebtedness), the Guarantor shall be automatically and
unconditionally released and relieved of its obligations under this
Supplemental Indenture and its Subsidiary Guarantee made pursuant to Section 4
of this Supplemental Indenture. Upon delivery by the Company to the Trustee of
an Officer's Certificate to the effect that such release or discharge has
occurred, the Trustee shall execute any documents reasonably required in order
to evidence the release of the Guarantor from its obligations under this
Supplemental Indenture and its Subsidiary Guarantee made pursuant hereto;
provided such documents shall not affect or impair the rights of the Trustee
and Paying Agent under Section 7.07 of the Indenture.]1

- ------------- 
1     To be included if the Supplemental Indenture is executed and
      delivered pursuant to Section 4.15 of the Indenture.

                                      B-5


<PAGE>

      7.   SUBORDINATION.

           (a) AGREEMENT TO SUBORDINATE. The Guarantor agrees, and each Holder
by accepting this Subsidiary Guarantee agrees, that the payment of the
Subordinated Note Obligations by the Guarantor shall be subordinated in right
of payment, as set forth in this Section 7, to the prior payment in full in
cash or cash equivalents of all Guarantor Senior Debt of such Guarantor
whether outstanding on the date hereof or hereafter incurred.

           (b) LIQUIDATION; DISSOLUTION; BANKRUPTCY. Upon any distribution to
creditors of the Guarantor in a liquidation or dissolution of the Guarantor or
in a bankruptcy, reorganization, insolvency, receivership or similar
proceeding relating to the Guarantor or its property, an assignment for the
benefit of creditors or any marshalling of the Guarantor's assets and
liabilities, the holders of Guarantor Senior Debt of the Guarantor shall be
entitled to receive payment in full in cash or cash equivalents of such
Guarantor Senior Debt (including interest after the commencement of any such
proceeding at the rate specified in the applicable Guarantor Senior Debt)
before the Holders will be entitled to receive any payment by the Guarantor
with respect to the Subordinated Note Obligations (except that holders of
Notes may receive Permitted Junior Indebtedness and payments made from the
trusts described in Article 8 of the Indenture), and until all Guarantor
Senior Debt of the Guarantor is paid in full in cash or cash equivalents, any
distribution to which the Holders of Notes would be entitled shall be made to
the holders of such Guarantor Senior Debt (except that holders of Notes may
receive Permitted Junior Securities and payments made from the trusts
described in Article 8 of the Indenture).

      (c) DEFAULT ON DESIGNATED SENIOR DEBT. The Guarantor may not make any
payment upon or in respect of the Subordinated Note Obligations (except
Permitted Junior Securities and payments made from the trusts described in
Article 8 of the Indenture) if: (i) a default in the payment of the principal
of (including reimbursement obligations in respect of letters of credit),
premium, if any, or interest on, or commitment fees related to Designated
Senior Debt occurs and is continuing beyond any applicable period of grace, or
(ii) any other default occurs and is continuing with respect to Designated
Senior Debt of the Guarantor that permits holders of such Designated Senior
Debt as to which such default relates to accelerate its maturity and the
Trustee receives a notice of such default (a "Payment Blockage Notice") from
the Company or the holders of any Designated Senior Debt (or their
representative). Payments on Notes may and shall be resumed (a) in the case of
a payment default, upon the date on which 

                                     B-6
<PAGE>

such default is cured or waived and (b) in case of a nonpayment default, the
earlier of the date on which such nonpayment default is cured or waived or 179
days after the date on which the applicable Payment Blockage Notice is
received, unless the maturity of any Designated Senior Debt has been
accelerated. No new period of payment blockage may be commenced unless and
until 360 days have elapsed since the effectiveness of the immediately prior
Payment Blockage Notice. No nonpayment default that existed or was continuing
on the date of delivery of any Payment Blockage Notice unless such default
shall have been cured or waived for a period of not less than 90 days.

      The Guarantor may and shall resume payments on the Notes (including any
missed payments): (a) in the case of a payment default described in clause (i)
above, upon the date on which such default is cured or waived or shall have
ceased to exist or such Designated Senior Debt shall have been discharged or
paid in full in cash or cash equivalents; and (b) in the case of a non-payment
default described in clause (ii) above, the earlier of (x) the date on which
such nonpayment default is cured or waived, (y) 179 days after the date on
which the applicable Payment Blockage Notice is received (each such period,
the "Payment Blockage Period") or (z) the date such Payment Blockage Period
shall be terminated by written notice to the Trustee from the requisite
holders of such Designated Senior Debt necessary to terminate such period or
from their representative.

      (d) ACCELERATION OF SECURITIES. If the Guarantor fails to make any
payment on the Notes when due or within any applicable grace period, whether
or not on account of the payment blockage provision referred to above, such
failure shall constitute an Event of Default and shall entitle the holders of
the Notes to accelerate the maturity thereof. The Guarantor shall promptly
notify holders of Senior Debt if payment of the Notes is accelerated because
of an Event of Default.

      (e) WHEN DISTRIBUTION MUST BE PAID OVER. In the event that the Trustee
or any Holder receives any payment of any Subordinated Note Obligations at a
time when the Trustee or such Holder, as applicable, has actual knowledge that
such payment is prohibited by Section (b) or (c) above, such payment shall be
held by the Trustee or such Holder, in trust for the benefit of, and shall be
paid forthwith over and delivered, upon written request, to, the holders of
Guarantor Senior Debt of the Guarantor as their interests may appear or their
representative under the indenture or other agreement (if any) pursuant to
which such Guarantor Senior Debt may have been issued, as their respective
interests may appear, for 

                                     B-7
<PAGE>

application to the payment of all Obligations with respect to such Guarantor
Senior Debt remaining unpaid to the extent necessary to pay such Obligations
in full in accordance with their terms, after giving effect to any concurrent
payment or distribution to or for the holders of Guarantor Senior Debt of the
Guarantor.

      With respect to the holders of Senior Debt, the Trustee undertakes to
perform only such obligations on the part of the Trustee as are specifically
set forth in Article 10 of the Indenture, and no implied covenants or
obligations with respect to the holders of Senior Debt. In the event that any
Holder receives any payment of any Subordinated Note Obligations at any time
when such payment is prohibited by Section (b) or (c) above, such payment
shall be held by such Holder, in trust for the benefit of, and shall be paid
forthwith over and delivered, upon written request to, the Holders of
Guarantor Senior Debt of the Guarantor as their interest may appear or their
representative under the indenture or other agreement (if any) pursuant to
which such Guarantor Senior Debt may have been issued, as their interest may
appear, for the application to the payment of all Obligations with respect to
such Guarantor Senior Debt remaining unpaid to the extend necessary to pay
such Obligations in full accordance with their terms, after giving effect to
any concurrent payment or distribution to or for the holders of Guarantor
Senior Debt of the Guarantor.

      With respect to the holders of Guarantor Senior Debt, the Trustee
undertakes to perform only such obligations on the part of the Trustee as are
specifically set forth in this Section 7, and no implied covenants or
obligations with respect to the holders of Senior Debt shall be read into this
Indenture against the Trustee. The Trustee shall not be deemed to owe any
fiduciary duty to the holders of Guarantor Senior Debt, and shall not be
liable to any such holders if the Trustee shall pay over or distribute to or
on behalf of Holders or the Guarantor or any other Person money or assets to
which any holders of Guarantor Senior Debt shall be entitled by virtue of this
Section 7, except if such payment is made as a result of the willful
misconduct or gross negligence of the Trustee.

      (f) NOTICE BY GUARANTOR. The Guarantor shall promptly notify the Trustee
and the Paying Agent of any facts known to the Guarantor that would cause a
payment of any Subordinated Note Obligations to violate this Section 7, but
failure to give such notice shall not affect the subordination of this
Guarantor to Guarantor Senior Debt as provided in this Section 7.

                                     B-8
<PAGE>

      (g) SUBROGATION. After all Guarantor Senior Debt is paid in full and
until the Notes are paid in full in cash, Holders of Notes shall be subrogated
(equally and ratably with all other Indebtedness pari passu with the Notes) to
the rights of holders of Guarantor Senior Debt to receive distributions
applicable to Guarantor Senior Debt to the extent that distributions otherwise
payable to the Holders of Notes have been applied to the payment of Guarantor
Senior Debt. A distribution made under this Section 7 to holders of Guarantor
Senior Debt that otherwise would have been made to Holders of Notes is not, as
between the Guarantor and Holders, a payment by the Guarantor on the Guarantor
Senior Debt.

      (h) RELATIVE RIGHTS. This Section 7 defines the relative rights of
Holders of Notes and holders of Guarantor Senior Debt. Nothing in this
Subsidiary Guarantee shall: (1) impair, as between the Guarantor and Holders
of Notes, the obligation of the Guarantor, which is absolute and
unconditional, to pay principal of, premium, if any, and interest on the Notes
in accordance with their terms; (2) affect the relative rights of Holders of
Notes and creditors of the Guarantor other than their rights in relation to
holders of Guarantor Senior Debt; or (3) prevent the Trustee or any Holder of
Notes from exercising its available remedies upon a Default or Event of
Default, subject to the rights of holders and owners of Guarantor Senior Debt
to receive distributions and payments otherwise payable to Holders of Notes.

      If the Guarantor fails because of this Section 7 to pay principal of,
premium, if any, or interest on a Note on the due date, the failure is
nevertheless a Default or an Event of Default.

      (i) SUBORDINATION MAY NOT BE IMPAIRED BY GUARANTOR. No right of any
holder of Guarantor Senior Debt to enforce the subordination of the
Indebtedness evidenced by the Notes shall be impaired by any act or failure to
act by the Guarantor or any Holder or by the failure of the Guarantor or any
Holder to comply with this Indenture.

      (j) DISTRIBUTION OR NOTICE TO REPRESENTATIVE. Whenever a distribution is
to be made or a notice given to holders of Guarantor Senior Debt, the
distribution may be made and the notice given to their representative.

      Upon any payment or distribution of assets of the Guarantor referred to
in this Section 7, the Trustee and the Holders of Notes shall be entitled to
rely upon any order or decree made by any court of competent jurisdiction or
upon any certificate of such representative or of the liquidating trustee or
agent or other Person making any distribution to the Trustee or to 

                                     B-9
<PAGE>

the Holders of Notes for the purpose of ascertaining the Persons entitled to
participate in such distribution, the holders of the Guarantor Senior Debt and
other Indebtedness of the Guarantor, the amount thereof or payable thereon,
the amount or amounts paid or distributed thereon and all other facts
pertinent thereto or to this Section 7.

      (k) RIGHTS OF TRUSTEE AND PAYING AGENT. Notwithstanding the provisions
of this Section 7 or any provision of the Indenture, the Trustee shall not be
charged with knowledge of the existence of any facts that would prohibit the
making of any payment or distribution by the Trustee, and the Trustee and the
Paying Agent may continue to make payments on the Notes, unless the Trustee
shall have received at its Corporate Trust Office at least five Business Days
prior to the date of such payment written notice of facts that would cause the
payment of any Subordinated Note Obligations to violate this Section 7. Only
the Guarantor or a representative may give the notice. Nothing in this Section
7 shall impair the claims of, or payments to, the Trustee under or pursuant to
Section 7.07 of the Indenture.

      The Trustee in its individual or any other capacity may hold Guarantor
Senior Debt with the same rights it would have if it were not Trustee. Any
Agent may do the same with like rights.

      (l) AUTHORIZATION TO EFFECT SUBORDINATION. Each Holder of Notes, by
the Holder's acceptance thereof, authorizes and directs the Trustee on such
Holder's behalf to take such action as may be necessary or appropriate to
effectuate the subordination as provided in this Section 7, and appoints the
Trustee to act as such Holder's attorney-in-fact for any and all such
purposes. If the Trustee does not file a proper proof of claim or proof of
debt in the form required in any proceeding referred to in Section 6.09 of the
Indenture at least 30 days before the expiration of the time to file such
claim, a representative of Designated Senior Debt is hereby authorized to file
an appropriate claim for and on behalf of the Holders of the Notes.

      8. NEW YORK LAW TO GOVERN. The internal law of the State of New York
shall govern and be used to construe this Supplemental Indenture.

      9. COUNTERPARTS. The parties may sign any number of copies of this
Supplemental Indenture. Each signed copy shall be an original, but all of them
together represent the same agreement.

                                     B-10
<PAGE>

      10. EFFECT OF HEADINGS. The Section headings herein are for
convenience only and shall not effect the construction hereof.


                        [Signatures on following page]



                                     B-11


<PAGE>



      IN WITNESS WHEREOF, the parties hereto have caused this Supplemental
Indenture to be duly executed and attested, all as of the date first above
written.

Dated:_____________________, ____        [Guarantor]


                                          By:_________________________________
                                           Name:                                
                                           Title:


Dated:_____________________, ____
                                          as Trustee


                                          By:_________________________________            
                                           Name:
                                           Title:
             


                                     B-12


<PAGE>



                       ANNEX A TO SUPPLEMENTAL INDENTURE

               FORM OF NOTATION OF SUBSIDIARY GUARANTEE ON NOTE


      Each Guarantor (as defined in the Indenture) has jointly and severally
unconditionally guaranteed (a) the due and punctual payment of the principal
of, premium, if any, and interest on the Notes, whether at stated maturity or
an Interest Payment Date, by acceleration, call for redemption or otherwise,
(b) the due and punctual payment of interest on the overdue principal and
premium of, and interest, to the extent lawful, on the Notes and (c) that in
case of any extension of time of payment or renewal of any Notes or any of
such other obligations, the same will be promptly paid in full when due in
accordance with the terms of the extension of renewal, whether at stated
maturity, by acceleration or otherwise.

      Notwithstanding the foregoing, in the event that the Subsidiary
Guarantee would constitute or result in a violation of any applicable
fraudulent conveyance or similar law of any relevant jurisdiction, the
liability of the Guarantor under its Subsidiary Guarantee shall be limited to
such amount as will not, after giving effect thereto, and to all other
liabilities of the Guarantor, result in such amount constituting a fraudulent
transfer or conveyance.

      The Subsidiary Guarantee shall not be valid or obligatory for any
purpose until the certificate of authentication on the Note upon which the
Subsidiary Guarantee is noted shall have been executed by the Trustee under
the Indenture by the manual or facsimile signature of one of its authorized
officers.


Dated:_____________________, ____         [Guarantor]


                                           By:            
                                                 Name:
                                                 Title:
   


                                     B-13



</TABLE>

<PAGE>



                               U.S. $575,000,000

                               CREDIT AGREEMENT,

                         dated as of August __, 1997,

                                     among

                            DECISIONONE CORPORATION
                               as the Borrower,

                        VARIOUS FINANCIAL INSTITUTIONS,
                                as the Lenders,

                          DLJ CAPITAL FUNDING, INC.,
                   as the Syndication Agent for the Lenders,

                               NATIONSBANK, N.A.
                 as the Administrative Agent for the Lenders,

                                      and

                               BANKBOSTON, N.A.,
                  as the Documentation Agent for the Lenders.






                                  ARRANGED BY

              DONALDSON, LUFKIN & JENRETTE SECURITIES CORPORATION



<PAGE>




                               TABLE OF CONTENTS


<TABLE>
<CAPTION>
Section                                                                                Page
<S>              <C>                                                             <C>

                                   ARTICLE I

                       DEFINITIONS AND ACCOUNTING TERMS
1.1.           Defined Terms................................................................3
1.2.           Use of Defined Terms........................................................37
1.3.           Cross-References............................................................37
1.4.           Accounting and Financial Determinations.....................................37

                                  ARTICLE II

                COMMITMENTS, BORROWING AND ISSUANCE PROCEDURES,
                          NOTES AND LETTERS OF CREDIT

2.1.           Commitments.................................................................38
2.1.1.         Term Loan Commitments.......................................................38
2.1.2.         Revolving Loan Commitment and Swing Line Loan Commitment....................39
2.1.3.         Letter of Credit Commitment.................................................40
2.1.4.         Lenders Not Permitted or Required to Make the Loans.........................41
2.1.5.         Issuer Not Permitted or Required to Issue Letters of Credit.................41
2.2.           Reduction of the Commitment Amounts.........................................41
2.2.1.         Optional....................................................................41
2.2.2.         Mandatory...................................................................42
2.3.           Borrowing Procedures and Funding Maintenance................................42
2.3.1.         Term Loans and Revolving Loans..............................................42
2.3.2.         Swing Line Loans............................................................42
2.4.           Continuation and Conversion Elections.......................................44
2.5.           Funding.....................................................................44
2.6.           Issuance Procedures.........................................................44
2.6.1.         Other Lenders' Participation................................................45
2.6.2.         Disbursements; Conversion to Revolving Loans................................45
2.6.3.         Reimbursement...............................................................46
2.6.4.         Deemed Disbursements........................................................46
2.6.5.         Nature of Reimbursement Obligations.........................................47
2.7.           Register; Notes.............................................................48
2.8.           Registered Notes............................................................49


                                      -i-

<PAGE>




                                  ARTICLE III

                  REPAYMENTS, PREPAYMENTS, INTEREST AND FEES

3.1.           Repayments and Prepayments; Application.....................................50
3.1.1.         Repayments and Prepayments..................................................50
3.1.2.         Application.................................................................54
3.2.           Interest Provisions.........................................................55
3.2.1.         Rates.......................................................................55
3.2.2.         Post-Maturity Rates.........................................................55
3.2.3.         Payment Dates...............................................................55
3.3.           Fees........................................................................56
3.3.1.         Commitment Fee..............................................................56
3.3.2.         Administrative Agent Fee....................................................56
3.3.3.         Letter of Credit Fee........................................................57

                                  ARTICLE IV

                    CERTAIN LIBO RATE AND OTHER PROVISIONS

4.1.           LIBO Rate Lending Unlawful..................................................57
4.2.           Deposits Unavailable........................................................57
4.3.           Increased LIBO Rate Loan Costs, etc.........................................58
4.4.           Funding Losses..............................................................58
4.5.           Increased Capital Costs.....................................................58
4.6.           Taxes.......................................................................59
4.7.           Payments, Computations, etc.................................................61
4.8.           Sharing of Payments.........................................................61
4.9.           Setoff......................................................................62
4.10.          Mitigation..................................................................62
4.11.          Replacement of Lenders......................................................63

                                   ARTICLE V

                        CONDITIONS TO CREDIT EXTENSIONS

5.1.           Initial Credit Extension....................................................63
5.1.1.         Resolutions, etc............................................................63
5.1.2.         Transaction Documents.......................................................64
5.1.3.         Consummation of Merger......................................................64
5.1.4.         Closing Date Certificate....................................................64


                                                        ii

<PAGE>



5.1.5.         Delivery of Notes...........................................................64
5.1.6.         [Intentionally Omitted].....................................................64
5.1.7.         Pledge Agreements...........................................................64
5.1.8.         Security Agreement..........................................................65
5.1.9.         Financial Information, etc..................................................65
5.1.10.        Solvency, etc...............................................................66
5.1.11.        Equity Issuance, Discount Debenture Issuance, Subordinated Debt
                  Issuance and Intercompany Loan...........................................66
5.1.12.        Litigation..................................................................66
5.1.13.        Material Adverse Change.....................................................66
5.1.14.        Reliance Letters............................................................66
5.1.15.        Opinions of Counsel.........................................................67
5.1.16.        Insurance...................................................................67
5.1.17.        Perfection Certificate......................................................67
5.1.18.        Closing Fees, Expenses, etc.................................................67
5.1.19.        Satisfactory Legal Form.....................................................67
5.2.           All Credit Extensions.......................................................67
5.2.1.         Compliance with Warranties, No Default, etc.................................67
5.2.2.         Credit Extension Request....................................................68

                                  ARTICLE VI

                        REPRESENTATIONS AND WARRANTIES

6.1.           Organization, etc...........................................................68
6.2.           Due Authorization, Non-Contravention, etc...................................69
6.3.           Government Approval, Regulation, etc........................................69
6.4.           Validity, etc...............................................................69
6.5.           Financial Information.......................................................69
6.6.           No Material Adverse Change..................................................70
6.7.           Litigation, Labor Controversies, etc........................................70
6.8.           Subsidiaries................................................................70
6.9.           Ownership of Properties.....................................................70
6.10.          Taxes.......................................................................70
6.11.          Pension and Welfare Plans...................................................70
6.12.          Environmental Matters.......................................................71
6.13.          Regulations G, U and X......................................................72
6.14.          Accuracy of Information.....................................................72
6.15.          Solvency....................................................................72


                                     -iii-
<PAGE>

                                  ARTICLE VII

                                   COVENANTS

7.1.           Affirmative Covenants.......................................................73
7.1.1.         Financial Information, Reports, Notices, etc................................73
7.1.2.         Compliance with Laws, etc...................................................75
7.1.3.         Maintenance of Properties...................................................75
7.1.4.         Insurance...................................................................75
7.1.5.         Books and Records...........................................................75
7.1.6.         Environmental Covenant......................................................76
7.1.7.         Future Subsidiaries; Material Subsidiaries..................................76
7.1.8.         Future Leased Property and Future Acquisitions of Real Property;
                  Future Acquisition of Other Property.....................................77
7.1.9.         Use of Proceeds, etc........................................................79
7.1.10.        Hedging Obligations.........................................................79
7.1.11.        Undertaking.................................................................79
7.2.           Negative Covenants..........................................................79
7.2.1.         Business Activities.........................................................79
7.2.2.         Indebtedness................................................................80
7.2.3.         Liens.......................................................................81
7.2.4.         Financial Covenants.........................................................83
7.2.5.         Investments.................................................................84
7.2.6.         Restricted Payments, etc....................................................85
7.2.7.         Capital Expenditures, etc...................................................88
7.2.8.         Consolidation, Merger, etc..................................................89
7.2.9.         Asset Dispositions, etc.....................................................90
7.2.10.        Modification of Certain Agreements..........................................91
7.2.11.        Transactions with Affiliates................................................91
7.2.12.        Negative Pledges, Restrictive Agreements, etc...............................91
7.2.13.        Stock of Subsidiaries.......................................................92
7.2.14.        Sale and Leaseback..........................................................92

                                 ARTICLE VIII

                               EVENTS OF DEFAULT

8.1.           Listing of Events of Default................................................92
8.1.1.         Non-Payment of Obligations..................................................92
8.1.2.         Breach of Warranty..........................................................92
8.1.3.         Non-Performance of Certain Covenants and Obligations........................93

                                     -iv-

<PAGE>


8.1.4.         Non-Performance of Other Covenants and Obligations..........................93
8.1.5.         Default on Other Indebtedness...............................................93
8.1.6.         Judgments...................................................................93
8.1.7.         Pension Plans...............................................................93
8.1.8.         Change in Control...........................................................93
8.1.9.         Bankruptcy, Insolvency, etc.................................................93
8.1.10.        Impairment of Security, etc.................................................94
8.1.11.        Subordinated Notes..........................................................95
8.2.           Action if Bankruptcy, etc...................................................95
8.3.           Action if Other Event of Default............................................95

                                  ARTICLE IX

                                  THE AGENTS

9.1.           Actions.....................................................................96
9.2.           Funding Reliance, etc.......................................................96
9.3.           Exculpation.................................................................97
9.4.           Successor...................................................................97
9.5.           Credit Extensions by each Agent.............................................98
9.6.           Credit Decisions............................................................98
9.7.           Copies, etc.................................................................98
9.8.           The Syndication Agent, the Documentation Agent and the
                  Administrative Agent.....................................................98

                                   ARTICLE X

                           MISCELLANEOUS PROVISIONS

10.1.          Waivers, Amendments, etc....................................................99
10.2.          Notices....................................................................100
10.3.          Payment of Costs and Expenses..............................................100
10.4.          Indemnification............................................................101
10.5.          Survival...................................................................103
10.6.          Severability...............................................................103
10.7.          Headings...................................................................103
10.8.          Execution in Counterparts, Effectiveness, etc..............................103
10.9.          Governing Law; Entire Agreement............................................103
10.10.         Successors and Assigns.....................................................103
10.11.         Sale and Transfer of Loans and Notes; Participations in Loans and Notes....104
10.11.1.       Assignments................................................................104

                                      -v-
<PAGE>


10.11.2.       Participations.............................................................106
10.11.3.       Assignment of Registered Notes.............................................106
10.12.         Other Transactions.........................................................107
10.13.         Forum Selection and Consent to Jurisdiction................................107
10.14.         Waiver of Jury Trial.......................................................108
10.15.         Confidentiality............................................................108
</TABLE>



SCHEDULE I          -        Disclosure Schedule
SCHEDULE II         -        Percentages and Administrative Information

EXHIBIT A-1         -        Form of Revolving Note
EXHIBIT A-2         -        Form of Term-A Note
EXHIBIT A-3         -        Form of Term-B Note
EXHIBIT A-4         -        Form of Term-C Note
EXHIBIT A-5         -        Form of Registered Note
EXHIBIT A-6         -        Form of Swing Line Note
EXHIBIT B-1         -        Form of Borrowing Request
EXHIBIT B-2         -        Form of Borrowing Base Certificate
EXHIBIT B-3         -        Form of Issuance Request
EXHIBIT C           -        Form of Continuation/Conversion Notice
EXHIBIT D           -        Form of Closing Date Certificate
EXHIBIT E           -        Form of Compliance Certificate
EXHIBIT F-1         -        Form of Borrower Security Agreement
EXHIBIT F-2         -        Form of Subsidiary Security Agreement
EXHIBIT G-1         -        Form of Holdings Guaranty and Pledge Agreement
EXHIBIT G-2         -        Form of Borrower Pledge Agreement
EXHIBIT G-3         -        Form of Subsidiary Pledge Agreement
EXHIBIT H           -        Form of Subsidiary Guaranty
EXHIBIT I           -        Form of Perfection Certificate
EXHIBIT J           -        Form of Lender Assignment Agreement
EXHIBIT K-1         -        Form of New York Counsel Opinion
EXHIBIT K-2         -        Form of [Local] Counsel Opinion
EXHIBIT K-3         -        Form of Assistant General Counsel Opinion


                                     -vi-

<PAGE>



                               CREDIT AGREEMENT


         THIS CREDIT AGREEMENT, dated as of August __, 1997, is among
DecisionOne Corporation, a Delaware corporation (the "Borrower" ), the various
financial institutions as are or may become parties hereto (collectively, the
"Lenders"), DLJ Capital Funding, Inc. ("DLJ"), as syndication agent (the
"Syndication Agent") for the Lenders, NationsBank, N.A., as administrative
agent (the "Administrative Agent") for the Lenders and BankBoston, N.A., as
documentation agent (the "Documentation Agent") for the Lenders (the
Syndication Agent and the Administrative Agent are sometimes referred to
herein as the "Agents" and each as an "Agent").


                             W I T N E S S E T H:

         WHEREAS, DLJ Merchant Banking Partners II, L.P., DLJ Offshore
Partners II, C.V., DLJ Diversified Partners, L.P., DLJMB Funding II, Inc., UK
Investment Plan 1997 Partners and DLJ First ESC LLC own all of the issued and
outstanding capital stock of Quaker Holding Co., a newly-formed Delaware
corporation ("MergerSub");

         WHEREAS, DLJ Merchant Banking Partners II, L.P., DLJ Offshore
Partners II, C.V., DLJ Diversified Partners. L.P., DLJMB Funding II, Inc., DLJ
Merchant Banking Partners II-A, L.P., DLJ Diversified Partners-A L.P., DLJ
Millennium Partners, L.P., DLJ Millennium Partners-A, L.P., UK Investment Plan
1997 Partners, DLJ EAB Partners, L.P. and DLJ First ESC LLC (collectively, the
"DLJMB Entities") and certain institutional investors (whose aggregate
investments will not cause the fully diluted holdings of Voting Stock in
MergerSub (each as defined below) of the DLJMB Entities to be less than 51%)
(such institutional investors, together with the DLJMB Entities, the "Equity
Investors") intend to consummate a merger and recapitalization of DecisionOne
Holdings Corp., a Delaware corporation ("DOH"), whereby, among other things,
MergerSub will be merged (the "Merger") with and into DOH (such
recapitalization, Merger and all transactions related thereto, including those
described in the recitals hereto, being herein collectively referred to as the
"Transaction"), with DOH being the surviving corporation;

         WHEREAS, the Borrower is a wholly-owned Subsidiary of DOH and, after
giving effect to the Merger, will be a wholly-owned Subsidiary of the
corporation surviving such Merger (DOH, at all times prior to the consummation
of the Merger, and such surviving corporation, at all times after the
consummation of the Merger, being herein collectively referred to as
"Holdings");



<PAGE>


         WHEREAS, in connection with the Transaction, and pursuant to the
Transaction Documents, the following capital-raising transactions will occur
prior to or contemporaneously with the consummation of the Merger and the
making of the initial Credit Extensions hereunder:

                  (a) MergerSub shall receive cash proceeds of approximately
         $225,000,000 from the issuance of common stock (and warrants, if
         warrants are issued, to purchase common stock (the "Warrants"))
         representing in excess of 85% of the fully diluted Capital Stock of
         Holdings (exclusive of management shares, incentives and options) to
         the Equity Investors (the "Equity Issuance");

                  (b) MergerSub shall receive gross cash proceeds of not less
         than $85,000,000 from the issuance of its senior discount debentures
         and warrants to purchase common stock (the "Discount Debentures",
         with the issuance thereof being herein referred to as the "Discount
         Debenture Issuance"); and

                  (c) the Borrower will issue not more than $150,000,000 in
         principal amount of its senior subordinated notes (the "Subordinated
         Notes", with the issuance thereof being herein referred to as the
         "Subordinated Debt Issuance");

         WHEREAS, in connection with the Transaction and the ongoing working
capital and general corporate needs of the Borrower and its Subsidiaries, the
Borrower desires to obtain the following financing facilities from the
Lenders:

                  (a) a Term-A Loan Commitment, a Term-B Loan Commitment and a
         Term-C Loan Commitment pursuant to which Borrowings of Term Loans
         will be made to the Borrower on the Closing Date in a maximum,
         original principal amount of $195,000,000 (in the case of Term-A
         Loans), $150,000,000 (in the case of Term-B Loans) and $125,000,000
         (in the case of Term-C Loans);

                  (b) a Revolving Loan Commitment (to include availability for
         Revolving Loans, Swing Line Loans and Letters of Credit) pursuant to
         which Borrowings of Revolving Loans, in a maximum aggregate principal
         amount (together with all Swing Line Loans and Letter of Credit
         Outstandings) not to exceed $105,000,000 will be made to the Borrower
         from time to time on and subsequent to the Closing Date but prior to
         the Revolving Loan Commitment Termination Date; provided, however,
         that not more than $10,000,000 of the proceeds from Revolving Loans
         may be used for purposes of consummating the Transaction, including
         the payment of related costs and expenses;

                  (c) a Letter of Credit Commitment pursuant to which the
         Issuer will issue Letters of Credit for the account of the Borrower
         and its Subsidiaries from time to time on and subsequent to the
         Closing Date but prior to the Revolving Loan Commitment Termination
         Date in a maximum aggregate Stated Amount at any one time outstanding


                                       2

<PAGE>



         not to exceed $25,000,000 (provided, that the aggregate outstanding
         principal amount of Revolving Loans, Swing Line Loans and Letter of
         Credit Outstandings at any time shall not exceed the then existing
         Revolving Loan Commitment Amount); and

              (d) a Swing Line Loan Commitment pursuant to which Borrowings
         of Swing Line Loans in an aggregate outstanding principal amount not
         to exceed $10,000,000 will be made on and subsequent to the Closing
         Date but prior to the Revolving Loan Commitment Termination Date
         (provided, that the aggregate outstanding principal amount of such
         Swing Line Loans, together with Revolving Loans and Letter of Credit
         Outstandings, at any time shall not exceed the then existing
         Revolving Loan Commitment Amount);

         WHEREAS, on the Closing Date, contemporaneously with the consummation
of the Merger, the Discount Debenture Issuance, the Subordinated Debt Issuance
and the initial Borrowing of Term Loans and Revolving Loans hereunder, the
Borrower shall distribute to Holdings as a dividend (the "Closing Date
Dividend") and/or make an intercompany loan (the "Intercompany Loan") in an
amount equal to all of the net proceeds of the Subordinated Debt Issuance and
the initial Borrowing of Term Loans and Revolving Loans (other than any such
proceeds used by the Borrower to repay existing Indebtedness of the Borrower
and its Subsidiaries and to pay fees and expenses related to the Transaction)
for purposes of consummating the Merger, which Intercompany Loan shall be
evidenced by a promissory note issued by Holdings to the Borrower (the
"Intercompany Note");

         WHEREAS, the Lenders are willing, on the terms and subject to the
conditions hereinafter set forth (including Article V), to extend the
Commitments and make the Loans described herein to the Borrower and issue (or
participate in) Letters of Credit for the account of the Borrower and its
Subsidiaries;

         NOW, THEREFORE, the parties hereto agree as follows:


                                   ARTICLE I

                      DEFINITIONS AND ACCOUNTING TERMS

         SECTION 1.1. Defined Terms. The following terms (whether or not
underscored) when used in this Agreement, including its preamble and recitals,
shall, except where the context otherwise requires, have the following
meanings (such meanings to be equally applicable to the singular and plural
forms thereof):

                                      3
<PAGE>

         "Account" means any account (as that term is defined in Section 9-106
of the UCC) of the Borrower or any of its wholly-owned U.S. Subsidiaries
arising from the sale or lease of goods or the rendering of services.

         "Account Debtor" is defined in clause (b) of the definition of
"Eligible Account".

         "Adjusted EBITDA" means, for any applicable period, the sum (without
duplication) for the Borrower and its Restricted Subsidiaries on a
consolidated basis of

               (a) Net Income,

plus

               (b) the amount deducted in determining Net Income representing
          non-cash charges or expenses, including depreciation and
          amortization (excluding any non-cash charges representing (i) an
          accrual of or reserve for cash charges in any future period, (ii)
          amortization of a prepaid cash expense paid in a prior period or
          (iii) amortization in respect of repairable parts which have been
          capitalized in accordance with GAAP),

plus

               (c) the amount deducted in determining Net Income representing
          income taxes (whether paid or deferred),

plus

               (d) the amount deducted in determining Net Income representing
          Interest Expense and fees, expenses, management bonuses (to the
          extent paid at or prior to the Closing Date), and financing costs,

plus

               (e) the amount deducted in determining Net Income representing
          any net loss realized in connection with any sale, lease, conveyance
          or other disposition of any asset (other than in the ordinary course
          of business or from the Borrower or any of its Restricted
          Subsidiaries to the Borrower or any of its Restricted Subsidiaries)
          or any extraordinary or non-recurring loss,

minus

               (f) Restricted Payments of the type referred to in clause
          (c)(i) of Section 7.2.6 made during such period.

                                       4

<PAGE>

         "Administrative Agent" is defined in the preamble and includes each
other Person as shall have subsequently been appointed as the successor
Administrative Agent pursuant to Section 9.4.

         "Administrative Agent's Fee Letter" means ______________________.

         "Affiliate" of any Person means any other Person which, directly or
indirectly, controls, is controlled by or is under common control with such
Person (excluding any trustee under, or any committee with responsibility for
administering, any Plan). A Person shall be deemed to be "controlled by" any
other Person if such other Person possesses, directly or indirectly, power (i)
to vote 10% or more of the securities (on a fully diluted basis) having
ordinary voting power for the election of directors or managing general
partners, or (ii) to direct or cause the direction of the management and
policies of such Person whether by contract or otherwise.

         "Agents" means, collectively, the Administrative Agent and the
Syndication Agent.

         "Agreement" means, on any date, this Credit Agreement as originally
in effect on the Closing Date and as thereafter from time to time amended,
supplemented, amended and restated, or otherwise modified and in effect on
such date.

         *"Alternate Base Rate" means, for any day and with respect to all
Base Rate Loans, the higher of: (a) 0.50% per annum above the latest Federal
Funds Rate; and (b) the rate of interest in effect for such day as most
recently publicly announced or established by the Administrative Agent in 
           ,           , as its "[base] [reference] [prime] rate." (The "[base]
[reference] [prime] rate" is a rate set by the Administrative Agent based upon
various factors including the Administrative Agent's costs and desired return,
general economic conditions and other factors, and is used as a reference
point for pricing some loans, which may be priced at, above or below such
announced rate.) Any change in the reference rate established or announced by
the Administrative Agent shall take effect at the opening of business on the
day of such establishment or announcement.

         "Annualized" means (i) with respect to the end of the first Fiscal
Quarter of the Borrower ending after the Closing Date, the applicable amount
for such Fiscal Quarter multiplied by four, (ii) with respect to the second
Fiscal Quarter of the Borrower ending after the Closing Date, the applicable
amount for such Fiscal Quarter and the immediately preceding Fiscal Quarter
multiplied by two, and (iii) with respect to the third Fiscal Quarter of the
Borrower ending after the Closing Date, the applicable amount for such Fiscal
Quarter and the immediately preceding two Fiscal Quarters multiplied by one
and one-third.

- --------
*   NationsBank has been requested to provide details to complete this 
definition.

                                       5

<PAGE>

         "Applicable Commitment Fee" means, (i) for each day from the Closing
Date through (but excluding) the last day of the second full Fiscal Quarter
ending after the Closing Date, a fee which shall accrue at a rate of 1/2 of 1%
per annum, and (ii) for each day thereafter, a fee which shall accrue at the
applicable rate per annum set forth below under the column entitled
"Applicable Commitment Fee", determined by reference to the applicable
Leverage Ratio referred to below:






                                                     APPLICABLE
                      LEVERAGE RATIO               COMMITMENT FEE
                      --------------               --------------

                     GREATER THAN OR
                      EQUAL TO 5.0:1                   0.500%

                     GREATER THAN OR
                    EQUAL TO 4.0:1 AND
                     LESS THAN 5.0:1                   0.375%

                     GREATER THAN OR
                    EQUAL TO 3.0:1 AND
                     LESS THAN 4.0:1                   0.300%

                     LESS THAN 3.0:1                   0.250%

         The Leverage Ratio used to compute the Applicable Commitment Fee for
any day referred to in clause (ii) above shall be the Leverage Ratio set forth
in the Compliance Certificate most recently delivered by the Borrower to the
Administrative Agent on or prior to such day pursuant to clause (c) of Section
7.1.1. Changes in the Applicable Commitment Fee (i) in respect of the period
set forth in clause (i) above or (ii) as a result of a change in the Leverage
Ratio used to compute the Applicable Commitment Fee for any day referred to in
clause (ii) above shall become effective (as of the first day following the
Fiscal Quarter in respect of which such Compliance Certificate was required to
be delivered) upon delivery by the Borrower to the Administrative Agent of a
Compliance Certificate pursuant to clause (c) of Section 7.1.1. In the event
such Compliance Certificate indicates a Leverage Ratio that would result in an
Applicable Commitment Fee which is greater or lesser than the Applicable
Commitment Fee theretofore in effect, then (A) such greater or lesser
Applicable Commitment Fee shall be deemed to have been in effect for all
purposes of this Agreement from the first day following the Fiscal Quarter in
respect of which such Compliance Certificate was required to be delivered by
the Borrower to the Administrative Agent pursuant to clause (c) of Section
7.1.1 and (B) if the Borrower shall have theretofore made any payment of
Commitment Fees in respect of the period from the first day following the
Fiscal Quarter in respect of which such Compliance Certificate was required to
be delivered to the actual date of delivery of such Compliance Certificate,
then, on the next Quarterly Payment Date, either (x) if the new Applicable
Commitment Fee rate is greater than the Applicable Commitment Fee rate
theretofore in effect, the Borrower shall pay, as a 


                                       6

<PAGE>


supplemental payment of Commitment Fees, an amount which equals the difference
between the amount of Commitment Fees that would otherwise have been paid
based on such new Leverage Ratio and the amount of such Commitment Fees
actually so paid, or, (y) if the new Applicable Commitment Fee rate is less
than the Applicable Commitment Fee rate theretofore in effect, an amount shall
be deducted from the interest on Revolving Loans and Commitment Fees and
Letter of Credit fees under the first sentence of Section 3.3.3 then otherwise
payable in an amount which equals the difference between the amount of
Commitment Fees so paid and the amount of Commitment Fees that would otherwise
have been paid based on such new Leverage Ratio (or, if no such payment is
owed by the Borrower to the Revolving Lenders on such next Quarterly Payment
Date, or if such amount owed by the Borrower is less than such difference, the
Revolving Lenders shall pay to the Borrower on such next Quarterly Payment
Date the amount of such difference less the amount, if any, owed by the
Borrower to such Lenders on such Quarterly Payment Date).

         "Applicable Margin" means at all times during the applicable periods
set forth below,

                  (a) with respect to the unpaid principal amount of each
         Term-B Loan maintained as a (i) Base Rate Loan, 1.50% per annum and
         (ii) LIBO Rate Loan, 2.75% per annum;

                  (b) with respect to the unpaid principal amount of each
         Term-C Loan maintained as a (i) Base Rate Loan, 1.75% per annum, and
         (ii) LIBO Rate Loan, 3.0% per annum; and

                  (c) from the Closing Date through (but excluding) the last
         day of the second full Fiscal Quarter ending after the Closing Date,
         with respect to the unpaid principal amount of each (i) Swing Line
         Loan (each of which shall be borrowed and maintained only as a Base
         Rate Loan) and each Revolving Loan and Term-A Loan maintained as a
         Base Rate Loan, 1.25% per annum, and (ii) Revolving Loan and Term-A
         Loan maintained as a LIBO Rate Loan, 2.50% per annum; and

                  (d) at all times after the date of such delivery of the
         Compliance Certificate described in clause (c) above, with respect to
         the unpaid principal amount of each Swing Line Loan (each of which
         shall be borrowed and maintained only as a Base Rate Loan) and each
         Revolving Loan and Term-A Loan, by reference to the applicable
         Leverage Ratio and at the applicable percentage per annum set forth
         below under the column entitled "Applicable Margin for Base Rate
         Loans", in the case of Base Rate Loans, or by reference to the
         Leverage Ratio and at the applicable percentage per annum set forth
         below under the column entitled "Applicable Margin for LIBO Rate
         Loans" in the case of LIBO Rate Loans:

                                       7

<PAGE>



            APPLICABLE MARGIN FOR REVOLVING LOANS AND TERM-A LOANS


                                         APPLICABLE            APPLICABLE
                                      MARGIN FOR BASE       MARGIN FOR LIBO
         LEVERAGE RATIO                  RATE LOANS            RATE LOANS
         --------------                  ----------            ----------

 GREATER THAN OR EQUAL TO 5.0:1            1.25%                 2.50%

 GREATER THAN OR EQUAL TO 4.0:1
       AND LESS THAN 5.0:1                 0.75%                 2.00%

 GREATER THAN OR EQUAL TO 3.0:1
       AND LESS THAN 4.0:1                 0.25%                 1.50%

         LESS THAN 3.0:1                   0.00%                 1.00%


         The Leverage Ratio used to compute the Applicable Margin for Swing
Line Loans, Revolving Loans and Term-A Loans for any day referred to in clause
(d) above shall be the Leverage Ratio set forth in the Compliance Certificate
most recently delivered by the Borrower to the Administrative Agent on or
prior to such day pursuant to clause (c) of Section 7.1.1. Changes in the
Applicable Margin for Swing Line Loans, Revolving Loans and Term-A Loans (i)
in respect of the period set forth in clause (c) above or (ii) as a result of
a change in the Leverage Ratio used to compute the Applicable Margin for Swing
Line Loans, Revolving Loans and Term-A Loans for any day referred to in clause
(d) above shall become effective (as the first day following the Fiscal
Quarter in respect of which such Compliance Certificate was required to be
delivered) upon delivery by the Borrower to the Administrative Agent of a
Compliance Certificate pursuant to clause (c) of Section 7.1.1. In the event
such Compliance Certificate indicates a Leverage Ratio that would result in an
Applicable Margin which is greater or lesser than the Applicable Margin
theretofore in effect, then (A) such greater or lesser Applicable Margin shall
be deemed to be in effect for all purposes of this Agreement from the first
day following the Fiscal Quarter in respect of which such Compliance
Certificate was required to be delivered by the Borrower to the Administrative
Agent pursuant to clause (c) of Section 7.1.1 and (B) if the Borrower shall
have theretofore made any payment of interest in respect of Swing Line Loans,
Revolving Loans or Term-A Loans, or of Letter of Credit fees pursuant to the
first sentence of Section 3.3.3, in any such case in respect of the period
from the first day following the Fiscal Quarter in respect of which such
Compliance Certificate was required to be delivered to the actual date of
delivery of such Compliance Certificate, then, on the next Quarterly Payment
Date, either (x) if the new Applicable Margin rate is greater than the
Applicable Margin rate theretofore in effect, the Borrower shall pay as a
supplemental payment of interest and/or Letter of Credit fees, an amount which
equals the difference between the amount of interest and Letter of Credit fees
that would otherwise have been paid based on such new Leverage Ratio and the
amount of such interest and Letter of Credit fees actually so paid, or, (y) if
the new 

                                       8

<PAGE>

Applicable Margin rate is less than the Applicable Margin rate theretofore in
effect, an amount shall be deducted from the interest on Revolving Loans,
Commitment Fees and Letter of Credit fees (in the case of differences in
respect of interest on Revolving Loans and Letter of Credit fees) or from the
interest on Term-A Loans (in the case of differences in respect of interest on
Term-A Loans) thereafter payable by the Borrower in an amount which equals the
difference between the amount of interest and Letter of Credit fees so paid
and the amount of interest and Letter of Credit fees that would otherwise have
been paid based on such new Leverage Ratio (or, if no such payment by the
Borrower to the Revolving Lenders or Term-A Lenders, as the case may be, will
thereafter accrue hereunder, or if the amount that so accrues is less than
such difference, the Revolving Lenders or the Term-A Lenders, as the case may
be, will promptly pay to the Borrower an amount equal to such difference less
the amount, if any, of such accrued and unpaid payments).

         "Arranger" means Donaldson, Lufkin & Jenrette Securities Corporation,
a Delaware corporation.

         "Assignee Lender" is defined in Section 10.11.1.

         "Assignor Lender" is defined in Section 10.11.1.

         "Assumed Indebtedness" means Indebtedness of a Person which is (i) in
existence at the time such Person becomes a Restricted Subsidiary of the
Borrower or (ii) is assumed in connection with an Investment in or acquisition
of such Person, and has not been incurred or created by such Person in
connection with, or in anticipation or contemplation of, such Person becoming
a Restricted Subsidiary of the Borrower.

         "Authorized Officer" means, relative to any Obligor, those of its
officers whose signatures and incumbency shall have been certified to the
Administrative Agent and the Lenders pursuant to Section 5.1.1.

         "Base Financial Statements" is defined in clause (a) of Section
5.1.9.

         "Base Rate Loan" means a Loan bearing interest at a fluctuating rate
determined by reference to the Alternate Base Rate.

         "Borrower" is defined in the preamble.

         "Borrower Pledge Agreement" means the Pledge Agreement executed and
delivered by an Authorized Officer of the Borrower pursuant to clause (b) of
Section 5.1.7, substantially in the form of Exhibit G-2 hereto, as amended,
supplemented, amended and restated or otherwise modified from time to time.

                                       9

<PAGE>

         "Borrower Security Agreement" means the Security Agreement executed
and delivered by an Authorized Officer of the Borrower pursuant to Section
5.1.8, substantially in the form of Exhibit F-1 hereto, as amended,
supplemented, amended and restated or otherwise modified from time to time.

         "Borrowing" means Loans of the same type and, in the case of LIBO
Rate Loans, having the same Interest Period made by the relevant Lenders on
the same Business Day and pursuant to the same Borrowing Request in accordance
with Section 2.1.

         "Borrowing Base Amount" means, at any time, the Net Asset Value of
all Eligible Accounts and Eligible Inventory at such time as determined in
accordance with the definition of "Net Asset Value" and as certified by the
Borrower to the Lenders in the most recently delivered Borrowing Base
Certificate, including the Borrowing Base Certificate delivered on the Closing
Date pursuant to clause (c) of Section 5.1.9.

         "Borrowing Base Certificate" means a certificate duly completed and
executed by the president, chief executive officer, treasurer, assistant
treasurer, controller or chief financial Authorized Officer of the Borrower,
substantially in the form of Exhibit B-2 hereto.

         "Borrowing Request" means a loan request and certificate duly
executed by an Authorized Officer of the Borrower, substantially in the form
of Exhibit B-1 hereto.

         "Business Day" means any day which is neither a Saturday or Sunday
nor a legal holiday on which banks are authorized or required to be closed in
New York City and, with respect to Borrowings of, Interest Periods with
respect to, payments of principal and interest in respect of, and conversions
of Base Rate Loans into, LIBO Rate Loans, on which dealings in Dollars are
carried on in the London interbank market.

         "Capital Expenditures" means for any period, the sum, without
duplication, of (i) the aggregate amount of all expenditures of the Borrower
and its Restricted Subsidiaries for fixed or capital assets made during such
period which, in accordance with GAAP, would be classified as capital
expenditures, and (ii) the aggregate amount of the principal component of all
Capitalized Lease Liabilities incurred during such period by the Borrower and
its Restricted Subsidiaries.

         "Capital Stock" means, (i) in the case of a corporation, any and all
capital or corporate stock, (ii) in the case of an association or business
entity, any and all shares, interests, participations, rights or other
equivalents (however designated) in respect of corporate stock, (iii) in the
case of a partnership or limited liability company, any and all partnership or
membership interests (whether general or limited) and (iv) any other interest
or participation that confers on a Person the right to receive a share of the
profits and losses of, or distributions of assets of, the issuing Person.

                                      10

<PAGE>

         "Capitalized Lease Liabilities" means, at the time any determination
thereof is to be made, the amount of the liability in respect of a capital
lease that would at such time be required to be capitalized on a balance sheet
in accordance with GAAP.


         "Cash Equivalent Investment" means, at any time:

                  (a) any evidence of Indebtedness issued directly by the
         United States of America or any agency thereof or guaranteed by the
         United States of America or any agency thereof;

                  (b) commercial paper, maturing not more than nine months
         from the date of issue, which is issued by (i) a corporation (other
         than an Affiliate of any Obligor) organized under the laws of any
         state of the United States or of the District of Columbia and rated
         at least A-l by S&P or P-l by Moody's, or (ii) any Lender (or its
         holding company);

                  (c) any time deposit, certificate of deposit or bankers
         acceptance, maturing not more than one year after such time,
         maintained with or issued by either (i) a commercial banking
         institution (including U.S. branches of foreign banking institutions)
         that is a member of the Federal Reserve System and has a combined
         capital and surplus and undivided profits of not less than
         $500,000,000, or (ii) any Lender;

                  (d) short-term tax-exempt securities rated not lower than
         MIG-1/1+ by either Moody's or S&P with provisions for liquidity or
         maturity accommodations of 183 days or less;

                  (e) repurchase agreements which (i) are entered into with
         any entity referred to in clause (b) or (c) above or any other
         financial institution whose unsecured long-term debt (or the
         unsecured long-term debt of whose holding company) is rated at least
         A- or better by S&P or Baa1 or better by Moody's and maturing not
         more than one year after such time, (ii) are secured by a fully
         perfected security interest in securities of the type referred to in
         clause (a) above and (iii) have a market value at the time of such
         repurchase agreement is entered into of not less than 100% of the
         repurchase obligation of such counterparty entity with whom such
         repurchase agreement has been entered into; or

                  (f) any money market or similar fund the assets of which are
         comprised exclusively of any of the items specified in clauses (a)
         through (d) above and as to which withdrawals are permitted at least
         every 90 days.

         "Casualty Event" means the damage, destruction or condemnation, as
the case may be, of any property of the Borrower or any of its Subsidiaries.

                                      11

<PAGE>

         "Casualty Proceeds" means, with respect to any Casualty Event, the
amount of any insurance proceeds or condemnation awards received by the
Borrower or any of its Subsidiaries in connection therewith, but excluding any
proceeds or awards required to be paid to a creditor (other than the Lenders)
which holds a first-priority Lien permitted by Section 7.2.3 on the property
which is the subject of such Casualty Event.

         "CERCLA" means the Comprehensive Environmental Response, Compensation
and Liability Act of 1980, as amended.

         "CERCLIS" means the Comprehensive Environmental Response Compensation
Liability Information System List.

         "Certificate of Merger" means the Certificate of Merger relating to
the Merger of DOH and MergerSub, as filed with the Secretary of State of
Delaware on August 7, 1997.

         "Change in Control" means (i) the failure of Holdings at any time to
own, free and clear of all Liens and encumbrances (other than Liens permitted
to exist under clauses (b), (d) and (g) of Section 7.2.3), all right, title
and interest in 100% of the Capital Stock of the Borrower; (ii) the failure of
the DLJMB Entities at any time to own, free and clear of all Liens and
encumbrances (other than Liens arising under the Investor's Agreement) all
right, title and interest in at least 20% (on a fully diluted basis) of the
economic and voting interest in the Voting Stock of Holdings; or (iii) the
failure of the DLJMB Entities and their Affiliates at any time to have the
right to elect a majority of the Board of Directors of Holdings or the
Borrower.

         "Charter Document" means, relative to any Obligor, its certificate of
incorporation, its by-laws and all shareholder agreements, voting trusts and
similar arrangements to which such Obligor is a party applicable to any of its
authorized shares of Capital Stock.

         "Closing Date" means the date of the initial Borrowing, not to be
later than August 31, 1997.

         "Closing Date Certificate" means a certificate of an Authorized
Officer of the Borrower substantially in the form of Exhibit D hereto,
delivered pursuant to Section 5.1.4.

         "Closing Date Dividend" is defined in the sixth recital.

         "Code" means the Internal Revenue Code of 1986, as amended.

         "Commitment" means, as the context may require, (i) a Lender's Term-A
Loan Commitment, Term-B Loan Commitment, Term-C Loan Commitment, Revolving
Loan Commitment or Letter of Credit Commitment or (ii) the Swing Line Lender's
Swing Line Loan Commitment.

                                      12

<PAGE>

         "Commitment Amount" means, as the context may require, the Term-A
Loan Commitment Amount, the Term-B Loan Commitment Amount, the Term-C Loan
Commitment Amount, the Revolving Loan Commitment Amount, the Letter of Credit
Commitment Amount or the Swing Line Loan Commitment Amount.

         "Commitment Letter" means the commitment letter, dated April 30,
1997, among DLJ Merchant Banking II, Inc., the Arranger and the Syndication
Agent, including all annexes and exhibits thereto.

         "Commitment Termination Date" means, as the context may require, the
Revolving Loan Commitment Termination Date or any Term Loan Commitment
Termination Date.

         "Commitment Termination Event" means (i) the occurrence of any Event
of Default described in clauses (b) through (d) of Section 8.1.9 with respect
to any Obligor (other than immaterial Subsidiaries), or (ii) the occurrence
and continuance of any other Event of Default and either (x) the declaration
of the Loans to be due and payable pursuant to Section 8.3, or (y) in the
absence of such declaration, the giving of notice to the Borrower by the
Administrative Agent, acting at the direction of the Required Lenders, that
the Commitments have been terminated.

         "Compliance Certificate" means a certificate duly completed and
executed by the president, chief executive officer, treasurer, assistant
treasurer, controller or chief financial Authorized Officer of the Borrower,
substantially in the form of Exhibit E hereto.

         "Contingent Liability" means any agreement, undertaking or
arrangement by which any Person guarantees, endorses or otherwise becomes or
is contingently liable upon (by direct or indirect agreement, contingent or
otherwise, to provide funds for payment, to supply funds to, or otherwise to
invest in, a debtor, or otherwise to assure a creditor against loss) the
indebtedness, obligation or any other liability of any other Person (other
than by endorsements of instruments in the course of collection), or
guarantees the payment of dividends or other distributions upon the shares of
any other Person. The amount of any Person's obligation under any Contingent
Liability shall (subject to any limitation set forth therein) be deemed to be
the outstanding principal amount of the debt, obligation or other liability
guaranteed thereby.

         "Continuation/Conversion Notice" means a notice of continuation or
conversion and certificate duly executed by an Authorized Officer of the
Borrower, substantially in the form of Exhibit C hereto.

         "Controlled Group" means all members of a controlled group of
corporations and all members of a controlled group of trades or businesses
(whether or not incorporated) under common control which, together with the
Borrower, are treated as a single employer under 

                                      13

<PAGE>

Section 414(b) or 414(c) of the Code or Section 4001 of ERISA, or for purposes
of Section 412 of the Code, Section 414(m) or Section 414(o) of the Code.

         "Credit Extension" means, as the context may require, (i) the making
of a Loan by a Lender, or (ii) the issuance of any Letter of Credit, or the
extension of any Stated Expiry Date of any previously issued Letter of Credit,
by the Issuer.

         "Credit Extension Request" means, as the context may require, any
Borrowing Request or Issuance Request.

         "Current Assets" means, on any date, without duplication, all assets
which, in accordance with GAAP, would be included as current assets on a
consolidated balance sheet of the Borrower and its Restricted Subsidiaries at
such date as current assets (excluding, however, amounts due and to become due
from Affiliates of the Borrower which have arisen from transactions which are
other than arm's-length and in the ordinary course of its business).

         "Current Liabilities" means, on any date, without duplication, all
amounts which, in accordance with GAAP, would be included as current
liabilities on a consolidated balance sheet of the Borrower and its Restricted
Subsidiaries at such date, excluding current maturities of Debt.

         "Debt" means, without duplication, the outstanding principal amount
of all Indebtedness of the Borrower and its Restricted Subsidiaries that (i)
is of the type referred to in clause (a), (b) (other than undrawn commercial
letters of credit and undrawn letters of credit in respect of workers'
compensation, insurance, performance and surety bonds and similar obligations,
in each case incurred in the ordinary course of business) or (c) of the
definition of "Indebtedness" and (ii) any Contingent Liability in respect of
any of the foregoing types of Indebtedness.

         "DecisionOne Business" is defined in Section 7.2.1.

         "Default" means any Event of Default or any condition, occurrence or
event which, after notice or lapse of time or both, would, unless cured or
waived, constitute an Event of Default.

         "Disbursement" is defined in Section 2.6.2.

         "Disbursement Date" is defined in Section 2.6.2.

         "Disbursement Due Date" is defined in Section 2.6.2.

         "Disclosure Schedule" means the Disclosure Schedule attached hereto
as Schedule I, as it may be amended, supplemented or otherwise modified from
time to time by the Borrower with the written consent of the Required Lenders.

                                      14

<PAGE>

         "Discount Debenture" is defined in clause (b) of the fourth recital.

         "Discount Debenture Issuance" is defined in clause (b) of the fourth
recital.

         "DLJ" is defined in the preamble.

         "DLJMB Entities" is defined in the second recital.

         "Documentation Agent" is defined in the preamble and includes each
other Person as shall have subsequently been appointed as the successor
Documentation Agent pursuant to Section 9.4.

         "DOH" is defined in the second recital.

         "Dollar" and the sign "$" mean lawful money of the United States.

         "Eligible Account" means, with respect to the Borrower and any of its
wholly-owned U.S. Subsidiaries that are Material Subsidiaries at time of
determination thereof, any Account as to which each of the following
requirements has been fulfilled to the reasonable satisfaction of the
Administrative Agent:

                  (a) the Borrower or such Subsidiary owns such Account free
         and clear of all Liens other than any Lien permitted to exist under
         clause (a), (c), (d) or (f) of Section 7.2.3;

                  (b) such Account is a legal, valid, binding and enforceable
         obligation of the Person obligated under such Account (the "Account
         Debtor");

                  (c) such Account is not, in the case of any Account in
         excess of $250,000, subject to any bona fide dispute, setoff,
         counterclaim or other right, claim or defense on the part of the
         Account Debtor or any other Person denying liability under such
         Account; provided, however, that any such Account shall constitute an
         Eligible Account to the extent it is not subject to any such dispute,
         setoff, counterclaim or other claim or defense;

                  (d) the Borrower or such Subsidiary has the full and
         unqualified right to assign and grant a Lien on such Account to the
         Administrative Agent, for its benefit and that of the Lenders, as
         security for the Obligations (and the Administrative Agent shall have
         a perfected, first-priority (other than inchoate statutory Liens
         otherwise permitted by Section 7.2.3) Lien on such Account);;

                  (e) such Account is evidenced by an invoice rendered to the
         Account Debtor (which shall include computer records) or is reflected
         by computer records maintained by 

                                      15

<PAGE>

         the Borrower or such Subsidiary evidencing such Account and is not
         evidenced by any instrument or chattel paper (as the terms
         "instrument" and "chattel paper" are defined in Section 9-105 of the
         UCC), unless such instrument or chattel paper has been delivered to
         the Administrative Agent;

                  (f) such Account arose from the sale of goods or services by
         the Borrower or such Subsidiary in the ordinary course of the
         Borrower's or such Subsidiary's business;

                  (g) with respect to such Account, no Account Debtor is (i) an
          Affiliate of the Borrower or any of its Subsidiaries, or (ii) the
          subject of any reorganization, bankruptcy, receivership,
          custodianship, insolvency or other condition analogous with respect
          to such Account Debtor to those described in clauses (a) through (d)
          of Section 8.1.9;

                  (h) such Account is not outstanding more than 120 days from
          the original invoice date for such Account;

                  (i) such Account is not, in the case of any Account in
         excess of $250,000, an Account owing by an Account Debtor having, at
         the time of any determination of Eligible Accounts, in excess of 10%
         of the aggregate outstanding amount of all Accounts of such Account
         Debtor (other than any Accounts which are the subject of bona fide
         disputes between such Account Debtor and the Borrower or such
         Subsidiary, as the case may be) outstanding more than 90 days past
         the original date of shipment, in the case of goods, or, in the case
         of services, from the date when such services have been rendered in
         full, in each case for such Account; and

                  (j) the Account Debtor in respect of such Account is located
         within the United States, Puerto Rico or Canada unless the
         obligations (or that portion of such obligations which is acceptable
         to the Administrative Agent) of an Account Debtor not located within
         the United States, Puerto Rico or Canada are secured by a letter of
         credit, guaranty or eligible bankers' acceptance having terms, and
         from such issuers and confirmation banks, as are acceptable to the
         Administrative Agent.

         "Eligible Inventory" means, with respect to the Borrower and any of
its wholly-owned U.S. Subsidiaries that are Material Subsidiaries, at the time
of any determination thereof, any Inventory arising in the ordinary course of
business and as to which each of the following requirements has been fulfilled
to the reasonable satisfaction of the Agents:

                    (a) such Inventory is located in the United States
               (including Puerto Rico);

                    (b) the Borrower or its wholly-owned U.S. Subsidiary that
               is a Material Subsidiary owning such Inventory, as the case may
               be, has full and unqualified right to

                                      16

<PAGE>

               assign and grant a Lien in such Inventory to the Administrative
               Agent, for the benefit of the Agents and the Lenders, as
               security for the Obligations;

                    (c) the Borrower or one of its wholly-owned U.S.
               Subsidiaries that are Material Subsidiaries owns such Inventory
               free and clear of all Liens in favor of any Person other than
               any Lien permitted to exist under clause (a), (c), (d) or (f)
               of Section 7.2.3; and

                    (d) none of such Inventory (in the case of Inventory other
               than repairable parts) is obsolete, unsaleable, damaged,
               otherwise unfit for sale or consumption or further processing
               or unusable in support of customer maintenance contracts.

         "Environmental Laws" means all applicable federal, state or local
statutes, laws, ordinances, codes, rules and regulations (including consent
decrees and administrative orders) relating to public health and safety and
protection of the environment.

         "Equity Investors" is defined in the second recital.

         "Equity Issuance" is defined in clause (a) of the fourth recital.

         "ERISA" means the Employee Retirement Income Security Act of 1974, as
amended.

         "Event of Default" is defined in Section 8.1.

         "Excess Cash Flow" means, for any applicable period, the excess (if
any), of

          (a) Adjusted EBITDA for such applicable period; 

over

          (b) the sum, without duplication (for such applicable period) of

               (i) the cash portion of Interest Expense for such applicable
          period;

         plus

               (ii) scheduled payments and mandatory prepayments, to the
          extent actually made, of the principal amount of the Term Loans or
          any other funded Debt (including Capitalized Lease Liabilities) and
          mandatory prepayments of the principal amount of the Revolving Loans
          pursuant to clause (b) or (g) of Section 3.1.1 in connection with a
          reduction of the Revolving Loan Commitment Amount, in each case for
          such applicable period;



                                      17

<PAGE>

         plus

                           (iii) all federal, state and foreign income taxes
                  actually paid in cash by the Borrower and its Restricted
                  Subsidiaries for such applicable period;

         plus

                           (iv) Capital Expenditures actually made during such
                  applicable period pursuant to clause (a) of Section 7.2.7
                  (excluding Capital Expenditures constituting Capitalized
                  Lease Liabilities and by way of the incurrence of
                  Indebtedness permitted pursuant to Section 7.2.2(c) to a
                  vendor of any assets permitted to be acquired pursuant to
                  Section 7.2.7 to finance the acquisition of such assets);

         plus

                           (v) the amount of the net increase (if any) of
                  Current Assets, other than cash and Cash Equivalent
                  Investments, over Current Liabilities of the Borrower and
                  its Restricted Subsidiaries for such applicable period;

         plus

                           (vi) Investments permitted and actually made, in
                  cash, pursuant to clause (k) of Section 7.2.5 during such
                  applicable period;

         plus

                           (vii) the amount of the net increase of Inventory
                  constituting repairable parts which are not classified as
                  Current Assets on the balance sheet of the Borrower and its
                  Restricted Subsidiaries for such applicable period;

         plus

                           (viii) Restricted Payments of the type described in
                  clauses (c)(ii), (c)(iii) and (c)(iv) of Section 7.2.6 made
                  during such period;

         plus

                           (ix) gains on sales of assets (other than sales
                  permitted under clause (a) of Section 7.2.9).

         "Exchange Act" means the Securities Exchange Act of 1934, as amended.

                                      18

<PAGE>

         "Federal Funds Rate" means, for any period, a fluctuating interest
rate per annum equal for each day during such period to (i) the weighted
average of the rates on overnight federal funds transactions with members of
the Federal Reserve System arranged by federal funds brokers, as published for
such day (or, if such day is not a Business Day, for the next preceding
Business Day) by the Federal Reserve Bank of New York, or (ii) if such rate is
not so published for any day which is a Business Day, the average of the
quotations for such day on such transactions received by the Administrative
Agent from three federal funds brokers of recognized standing selected by it.

         "Fee Letter" means the confidential fee letter, dated as of April 30,
1997, among DLJ Merchant Banking II, Inc., the Arranger and the Syndication
Agent.

         "Fiscal Quarter" means any fiscal quarter of a Fiscal Year.

         "Fiscal Year" means any twelve-month period ending on June 30 of any
calendar year.

         "Fixed Charge Coverage Ratio" means, at the end of any Fiscal
Quarter, subject to clause (b) of Section 1.4, the ratio computed for the
period consisting of such Fiscal Quarter and each of the three immediately
prior Fiscal Quarters of

                  (a) Adjusted EBITDA for all such Fiscal Quarters
to

                  (b)  the sum (without duplication) of

                           (i) Capital Expenditures actually made during all
                  such Fiscal Quarters pursuant to clause (a) of Section 7.2.7
                  (excluding Capital Expenditures constituting Capitalized
                  Lease Liabilities and by way of the incurrence of
                  Indebtedness permitted pursuant to Section 7.2.2(b)(ii) to a
                  vendor of any assets permitted to be acquired pursuant to
                  Section 7.2.7 to finance the acquisition of such assets);

         plus

                           (ii) the cash portion of Interest Expense for all
                  such Fiscal Quarters, provided that for the first three
                  Fiscal Quarters ending after the Closing Date, Interest
                  Expense shall be determined on an Annualized basis;

         plus

                           (iii) all scheduled payments of principal of the
                  Term Loans and other funded Debt (including the principal
                  portion of any Capitalized Lease Liabilities) 

                                      19

<PAGE>



                   during all such Fiscal Quarters, provided that for the
                   first three Fiscal Quarters ending after the Closing Date,
                   such payments shall be determined on an Annualized basis;

         plus

                          (iv) Restricted Payments permitted pursuant to
                  clauses (c)(i) and (d) of Section 7.2.6 made during such
                  period;

         plus

                           (v) all federal, state and foreign income taxes
                  actually paid in cash by the Borrower and its Restricted
                  Subsidiaries and Restricted Payments made by the Borrower
                  pursuant to clause (c)(ii) of Section 7.2.6 during such
                  period.

         "F.R.S. Board" means the Board of Governors of the Federal Reserve
System or any successor thereto.

         "GAAP" is defined in Section 1.4.

         "Hazardous Material" means

                  (a)  any "hazardous substance", as defined by CERCLA;

                  (b)  any "hazardous waste", as defined by the Resource 
         Conservation and Recovery Act, as amended;

                  (c)  any petroleum product; or

                  (d) any pollutant or contaminant or hazardous, dangerous or
         toxic chemical, material or substance within the meaning of any other
         applicable Environmental Law.

         "Hedging Obligations" means, with respect to any Person, all
liabilities of such Person under interest rate swap agreements, interest rate
cap agreements and interest rate collar agreements, and all other agreements
or arrangements designed to protect such Person against fluctuations in
interest rates or currency exchange rates.

         "herein", "hereof", "hereto", "hereunder" and similar terms contained
in this Agreement or any other Loan Document refer to this Agreement or such
other Loan Document, as the case may be, as a whole and not to any particular
Section, paragraph or provision of this Agreement or such other Loan Document.

                                      20

<PAGE>

         "Holdings" is defined in the third recital.

         "Holdings Guaranty and Pledge Agreement" means the Guaranty and
Pledge Agreement executed and delivered by an Authorized Officer of Holdings
pursuant to clause (a) of Section 5.1.7, substantially in the form of Exhibit
G-1 hereto, as amended, supplemented, amended and restated or otherwise
modified from time to time.

         "Impermissible Qualification" means, relative to the opinion or
certification of any independent public accountant as to any financial
statement of any Obligor, any qualification or exception to such opinion or
certification (i) which is of a "going concern" or similar nature, (ii) which
relates to the limited scope of examination of matters relevant to such
financial statement (except, in the case of matters relating to any acquired
business or assets, in respect of the period prior to the acquisition by such
Obligor of such business or assets), or (iii) which relates to the treatment
or classification of any item in such financial statement and which, as a
condition to its removal, would require an adjustment to such item the effect
of which would be to cause such Obligor to be in default of any of its
obligations under Section 7.2.4.

         "including" means including without limiting the generality of any
description preceding such term, and, for purposes of this Agreement and each
other Loan Document, the parties hereto agree that the rule of ejusdem generis
shall not be applicable to limit a general statement, which is followed by or
referable to an enumeration of specific matters, to matters similar to the
matters specifically mentioned.

         "Indebtedness" of any Person means, without duplication:

                  (a) all obligations of such Person for borrowed money or for
         the deferred purchase price of property or services (exclusive of
         deferred purchase price arrangements in the nature of open or other
         accounts payable owed to suppliers on normal terms in connection with
         the purchase of goods and services in the ordinary course of
         business) and all obligations of such Person evidenced by bonds,
         debentures, notes or other similar instruments;

                  (b) all obligations, contingent or otherwise, relative to
         the face amount of all letters of credit, whether or not drawn, and
         banker's acceptances issued for the account of such Person;

                  (c)  all Capitalized Lease Liabilities;

                  (d) net liabilities of such Person under all Hedging
         Obligations;

                  (e) whether or not so included as liabilities in accordance
         with GAAP, all Indebtedness of the types referred to in clauses (a)
         through (d) above (excluding prepaid 

                                      21

<PAGE>

          interest thereon) secured by a Lien on property owned or being
          purchased by such Person (including Indebtedness arising under
          conditional sales or other title retention agreements), whether or
          not such Indebtedness shall have been assumed by such Person or is
          limited in recourse; provided, however, that, to the extent such
          Indebtedness is limited in recourse to the assets securing such
          Indebtedness, the amount of such Indebtedness shall be limited to
          the fair market value of such assets; and

                  (f)  all Contingent Liabilities of such Person in respect of 
          any of the foregoing.

For all purposes of this Agreement, the Indebtedness of any Person shall
include the Indebtedness of any partnership or joint venture in which such
Person is a general partner or a joint venturer (to the extent such Person is
liable for such Indebtedness).

         "Indemnified Liabilities" is defined in Section 10.4.

         "Indemnified Parties" is defined in Section 10.4.

         "Initial Public Offering" mean for any Person, any sale of the
Capital Stock of such Person to the public pursuant to an initial primary
offering registered under the Securities Act of 1933.

         "Intercompany Loan" is defined in the sixth recital.

         "Intercompany Note" is defined in the sixth recital.

         "Interest Coverage Ratio" means, at the end of any Fiscal Quarter,
subject to clause (b) of Section 1.4, the ratio computed for the period
consisting of such Fiscal Quarter and each of the three immediately prior
Fiscal Quarters of:

                  (a) Adjusted EBITDA (for all such Fiscal Quarters)

to

                  (b) the cash portion of Interest Expense (for all such
         Fiscal Quarters; provided that for the first three Fiscal Quarters
         ending after the Closing Date, Interest Expense shall be determined
         on an Annualized basis).

         "Interest Expense" means, for any applicable period, the aggregate
consolidated interest expense of the Borrower and its Restricted Subsidiaries
for such applicable period, as determined in accordance with GAAP, including
the portion of any payments made in respect of Capitalized Lease Liabilities
allocable to interest expense, but excluding (to the extent included in
interest expense) up-front fees and expenses and the amortization of all
deferred financing costs.

                                      22
 

<PAGE>

        "Interest Period" means, as to any LIBO Rate Loan, the period
commencing on the Borrowing date of such Loan or on the date on which the Loan
is converted into or continued as a LIBO Rate Loan, and ending on the date
one, two, three, six or, if available in the Administrative Agent's reasonable
determination, nine or twelve months thereafter as selected by the Borrower in
its Borrowing Request or its Conversion/Continuation Notice; provided however
that:

                  (i) if any Interest Period would otherwise end on a day that
         is not a Business Day, that Interest Period shall be extended to the
         following Business Day unless the result of such extension would be
         to carry such Interest Period into another calendar month, in which
         event such Interest Period shall end on the preceding Business Day;

                  (ii) any Interest Period that begins on the last Business
         Day of a calendar month (or on a day for which there is no
         numerically corresponding day in the calendar month at the end of
         such Interest Period) shall end on the last Business Day of the
         calendar month at the end of such Interest Period;

                  (iii)  no Interest Period for any Loan shall extend beyond 
         the Stated Maturity Date for such Loan;

                  (iv) no Interest Period applicable to a Term Loan or portion
         thereof shall extend beyond any date upon which is due any scheduled
         principal payment in respect of the Term Loans unless the aggregate
         principal amount of Term Loans represented by Base Rate Loans, or by
         LIBO Rate Loans having Interest Periods that will expire on or
         before such date, equals or exceeds the amount of such principal
         payment; and

                   (v) there shall be no more than twenty Interest Periods in
         effect at any one time;

provided that with respect to the initial Borrowing, Interest Period means the
period commencing on (and including) the Business Day on which the Borrowing
is made and ending on (and including) the last Business Day of the month
following the month in which such initial Borrowing is made.

         "Inventory" means, any "inventory" (as that term is defined in
Section 9-109(4) of the UCC) of the Borrower or any of its wholly owned U.S.
Subsidiaries.

         "Investment" means, relative to any Person, (i) any loan or advance
made by such Person to any other Person (excluding commission, travel and
similar advances to officers, directors and employees (or individuals acting
in similar capacities) made in the ordinary course of business), and (ii) any
ownership or similar interest (in the nature of Capital Stock) held by such
Person in any other Person. The amount of any Investment shall be the original
principal or capital amount thereof less all returns of principal or equity
thereon (and without adjustment by reason of the 

                                      23
<PAGE>

financial condition of such other Person) and shall, if made by the transfer
or exchange of property other than cash, be deemed to have been made in an
original principal or capital amount equal to the fair market value of such
property at the time of such transfer or exchange.

         "Investor's Agreement" means the Investor's Agreement, dated as of
August __, 1997, among the DLJ Merchant Banking Partners II, L.P., DLJ
Merchant Banking Partners II-A, L.P., DLJ Offshore Partners, C.V., DLJ
Merchant Banking Funding, Inc., DLJ Offshore Partners II, C.V., DLJ
Diversified Partners, L.P., DLJ Diversified Partners-A. L.P., DLJ Millennium
Partners, L.P., DLJ Millennium-A, L.P., DLJMB Funding II, Inc., DLJ EAB
Partners, L.P., DLJ First ESC LLC, UK Investment Plan 1997 Partners, MergerSub
and certain other stockholders listed on the signature pages thereof (as
amended or otherwise modified from time to time in accordance with Section
7.2.10).

         "IPO Subsidiary" means Properties Holding Corporation, a Delaware
corporation, a direct, wholly-owned Subsidiary of the Borrower.

         "Issuance Request" means a Letter of Credit request and certificate
duly executed by an Authorized Officer of the Borrower, substantially in the
form of Exhibit B-3 hereto.

         "Issuer" means the Administrative Agent in its capacity as issuer of
Letters of Credit and any Lender as may be designated by the Borrower (and
consented to by the Agents and such Lender, such consent by the Agents not to
be unreasonably withheld) in its capacity as issuer of Letters of Credit.

         "Lender Assignment Agreement" means a Lender Assignment Agreement
substantially in the form of Exhibit J hereto.

         "Lenders" is defined in the preamble.

         "Letter of Credit" is defined in Section 2.1.3.

         "Letter of Credit Commitment" means, with respect to the Issuer, the
Issuer's obligation to issue Letters of Credit pursuant to Section 2.1.3 and,
with respect to each of the other Lenders that has a Revolving Loan
Commitment, the obligation of each such Lender to participate in such Letters
of Credit pursuant to Section 2.6.1.

         "Letter of Credit Commitment Amount" means, on any date, a maximum
amount of $25,000,000, as such amount may be reduced from time to time
pursuant to Section 2.2.

         "Letter of Credit Outstandings" means, on any date, an amount equal
to the sum of



                                      24

<PAGE>


               (a) the then aggregate amount which is undrawn and available
          under all issued and outstanding Letters of Credit,

plus

               (b) the then aggregate amount of all unpaid and outstanding
          Reimbursement Obligations in respect of such Letters of Credit.

         "Leverage Ratio" means, at the end of any Fiscal Quarter, subject to
clause (b) of Section 1.4, the ratio of

               (a) total Debt less cash and Cash Equivalent Investments of the
          Borrower and its Restricted Subsidiaries on a consolidated basis
          outstanding at such time;

to

               (b) Adjusted EBITDA for the period of four consecutive Fiscal
          Quarters ended on such date.

         "LIBO Rate" means, relative to any Interest Period for LIBO Rate
Loans, the rate of interest per annum determined by the Administrative Agent
to be the arithmetic mean (rounded upward to the next 1/100th of 1%) of the
rates of interest per annum at which dollar deposits in the approximate amount
of the Loan to be made or continued as, or converted into, a LIBO Rate Loan by
the Administrative Agent and having a maturity comparable to such Interest
Period would be offered to the Administrative Agent in the London interbank
market at its request at approximately 11:00 a.m. (London time) two Business
Days prior to the commencement of such Interest Period.

         "LIBO Rate Loan" means a Loan bearing interest, at all times during
an Interest Period applicable to such Loan, at a fixed rate of interest
determined by reference to the LIBO Rate (Reserve Adjusted).

         "LIBO Rate (Reserve Adjusted)" means, relative to any Loan to be
made, continued or maintained as, or converted into, a LIBO Rate Loan for any
Interest Period, the rate of interest per annum (rounded upwards to the next
1/100th of 1%) determined by the Administrative Agent as follows:

                     LIBO Rate           =                 LIBO Rate
                  (Reserve Adjusted)          -------------------------------
                                              1.00 - LIBOR Reserve Percentage



                                      25

<PAGE>

         The LIBO Rate (Reserve Adjusted) for any Interest Period for LIBO
Rate Loans will be adjusted automatically as to all LIBO Rate Loans then
outstanding as of the effective date of any change in the LIBOR Reserve
Percentage.

         "LIBOR Office" means, relative to any Lender, the office of such
Lender designated as such on Schedule II hereto or designated in the Lender
Assignment Agreement pursuant to which such Lender became a Lender hereunder
or such other office of a Lender as shall be so designated from time to time
by notice from such Lender to the Borrower and the Administrative Agent, which
shall be making or maintaining LIBO Rate Loans of such Lender hereunder.

         "LIBOR Reserve Percentage" means, relative to any Interest Period for
LIBO Rate Loans, the percentage (expressed as a decimal, rounded upward to the
next 1/100th of 1%) in effect on such day (whether or not applicable to any
Lender) under regulations issued from time to time by the F.R.S. Board for
determining the maximum reserve requirement (including any emergency,
supplemental or other marginal reserve requirement) with respect to
Eurocurrency funding (currently referred to as "Eurocurrency Liabilities" in
Regulation D of the F.R.S. Board).

         "Lien" means any security interest, mortgage, pledge, hypothecation,
assignment, deposit arrangement, encumbrance, lien (statutory or otherwise),
charge against or interest in property, or any filing or recording of any
instrument or document in respect of the foregoing, to secure payment of a
debt or performance of an obligation or any other priority or preferential
treatment of any kind or nature whatsoever that has the practical effect of
creating a security interest in property.

         "Loan" means, as the context may require, a Revolving Loan, a Term-A
Loan, a Term-B Loan, a Term-C Loan or a Swing Line Loan, of any type.

         "Loan Document" means this Agreement, the Notes, the Letters of
Credit, each Rate Protection Agreement under which the counterparty to such
agreement is (or at the time such Rate Protection Agreement was entered into,
was) a Lender or an Affiliate of a Lender relating to Hedging Obligations of
the Borrower or any of its Subsidiaries, each Borrowing Request, each Issuance
Request, each Borrowing Base Certificate, the Fee Letter, the Administrative
Agent's Fee Letter, each Pledge Agreement, the Subsidiary Guaranty, each
Mortgage (upon execution and delivery thereof), each Security Agreement and
each other agreement, document or instrument delivered in connection with this
Agreement or any other Loan Document, whether or not specifically mentioned
herein or therein.

         "Material Adverse Effect" means (a) a material adverse effect on the
financial condition, operations, assets, business or properties of the
Borrower and its Restricted Subsidiaries, taken as a whole, (b) a material
impairment of the ability of the Borrower or any other Obligor to perform its
respective material obligations under the Loan Documents to which it is or
will be a party, or (c) an impairment of the validity or enforceability of, or
a material impairment of the rights, 



                                      26

<PAGE>

remedies or benefits available to the Issuer, the Agents, the Arranger or the
Lenders under, this Agreement or any other Loan Document.

         ["Material Documents" means the Merger Agreement, the Investor's
Agreement, the Tax Sharing Agreement and the Borrower's Articles of
Incorporation, each as amended or otherwise modified from time to time as
permitted in accordance with the terms hereof or of any other Loan Document.]

         "Material Subsidiary" means (i) any direct or indirect Restricted
Subsidiary of the Borrower which holds, owns or contributes, as the case may
be, 5% or more of the gross revenues or assets of the Borrower and its
Restricted Subsidiaries, on a consolidated basis, and (ii) any Restricted
Subsidiary of the Borrower designated by the Borrower as a Material
Subsidiary. The Borrower shall designate one or more Restricted Subsidiaries
of the Borrower as Material Subsidiaries if, in the absence of such
designation, the aggregate gross revenues or assets of all Restricted
Subsidiaries of the Borrower that are not Material Subsidiaries would exceed
5% of the gross revenues or assets of the Borrower and its Restricted
Subsidiaries, on a consolidated basis.

         "Merger" is defined in the second recital.

         "Merger Agreement" means the Agreement and Plan of Merger, dated as
of May 4, 1997 and amended on July 15, 1997 (as amended, or otherwise modified
from time to time in accordance with Section 7.2.10) between DOH and
MergerSub.

         "MergerSub" is defined in the first recital.

         "Moody's" means Moody's Investors Service, Inc.

         "Mortgage" means, collectively, each Mortgage or Deed of Trust
executed and delivered pursuant to the terms of this Agreement, including
Section 7.1.8(b) or 7.1.12, in form and substance reasonably satisfactory to
the Agents.

         "Net Asset Value" means, at any time of any determination, (i) with
respect to Eligible Accounts, 85% of an amount equal to (x) the book value of
all Eligible Accounts as reflected on the books of the Borrower and its
Material Subsidiaries in accordance with GAAP, net of (y) all credits,
discounts and allowances (and net of all unissued credits in the form of
competitive allowances or otherwise) in respect of such Eligible Accounts and
(ii) with respect to Eligible Inventory, an amount equal to (x) in the case of
Eligible Inventory that is classified as a Current Asset on the balance sheet
of the Borrower or applicable Material Subsidiary in accordance with GAAP, 50%
of, and (y) in the case of Eligible Inventory that is classified as repairable
parts on the balance sheet of the Borrower or applicable Material Subsidiary
in accordance with GAAP, 30% of, in each case net book value (determined on a
weighted average cost basis) of all such 


                                      27

<PAGE>


Eligible Inventory as reflected on the books of the Borrower and its U.S.
Subsidiaries that are Material Subsidiaries as at such time, valued in
accordance with GAAP.

         "Net Debt Proceeds" means, with respect to the incurrence, sale or
issuance by the Borrower or any of its Restricted Subsidiaries of any Debt
(other than Debt incurred as part of the Transaction and other Debt permitted
by Section 7.2.2 as in effect on the date hereof), the excess of:

               (a) the gross cash proceeds received by the Borrower or any of
          its Restricted Subsidiaries from such incurrence, sale or issuance,

over

               (b) all reasonable and customary underwriting commissions and
          legal, investment banking, brokerage and accounting and other
          professional fees, sales commissions and disbursements and all other
          reasonable fees, expenses and charges, in each case actually
          incurred in connection with such incurrence, sale or issuance.

         "Net Disposition Proceeds" means, with respect to any sale, transfer
or other disposition of any assets of the Borrower or any of its Restricted
Subsidiaries (other than transfers made as part of the Transaction and other
sales permitted pursuant to clause (a) or clause (b) of Section 7.2.9), the
excess of

               (a) the gross cash proceeds received by the Borrower or any of
          its Restricted Subsidiaries from any such sale, transfer or other
          disposition and any cash payments received in respect of promissory
          notes or other non-cash consideration delivered to the Borrower or
          such Restricted Subsidiary in respect thereof,

less

               (b) the sum (without duplication) of (i) all reasonable and
          customary fees and expenses with respect to legal, investment
          banking, brokerage, accounting and other professional fees, sales
          commissions and disbursements and all other reasonable fees,
          expenses and charges, in each case actually incurred in connection
          with such sale, transfer or other disposition, (ii) all taxes and
          other governmental costs and expenses actually paid or estimated by
          the Borrower (in good faith) to be payable in cash in connection
          with such sale, transfer or other disposition, and (iii) payments
          made by the Borrower or any of its Restricted Subsidiaries to retire
          Indebtedness (other than the Loans) of the Borrower or any of its
          Restricted Subsidiaries where payment of such Indebtedness is
          required in connection with such sale, transfer or other
          disposition;


                                      28

<PAGE>
 
provided, however, that if, after the payment of all taxes with respect to
such sale, transfer or other disposition, the amount of estimated taxes, if
any, pursuant to clause (b)(ii) above exceeded the tax amount actually paid in
cash in respect of such sale, transfer or other disposition, the aggregate
amount of such excess shall, at such time, constitute Net Disposition
Proceeds.

         "Net Equity Proceeds" means with respect to the sale or issuance by
the Borrower or Holdings to any Person of any of its capital stock or any
warrants or options with respect to its capital stock or the exercise of any
such warrants or options after the Closing Date (other than pursuant to (i)
capital contributions or capital stock issuances (from other than one or more
public offerings of common stock of Holdings pursuant to an effective
registration statement under the Securities Act of 1933, as amended, or
widely-distributed private offerings exempted from the registration
requirements of Section 5 of the Securities Act of 1933, as amended ), (ii)
any subscription agreement, incentive plan or similar arrangement with any
officer, employee or director of Holdings, the Borrower or any Subsidiary of
the Borrower, (iii) any loan by the Borrower or Holdings, to such officer,
employee or director solely for the purpose of purchasing such shares pursuant
to clause (h) of Section 7.2.5, (iv) proceeds from the sale of any capital
stock to any officer, director or employee of Holdings, the Borrower or any
Subsidiary of the Borrower in an aggregate amount not to exceed $15,000,000
after the Closing Date or (v) the Equity Issuance or (vi) the exercise of the
Warrants, any warrants sold to the purchasers of Discount Debentures in
connection with the Discount Debenture Issuance or any options or warrants
issued to any officer, employee or director of Holdings, the Borrower or any
Subsidiary of the Borrower), the excess of:

                  (a) the gross cash proceeds received by Holdings, the
         Borrower and the Borrower's Restricted Subsidiaries from such sale,
         exercise or issuance,

over

                  (b) all reasonable and customary underwriting commissions
         and legal, investment banking, brokerage, accounting and other
         professional fees, sales commissions and disbursements and all other
         reasonable fees, expenses and charges, in each case actually incurred
         in connection with such sale or issuance.

         "Net Income" means, for any period, the net income of the Borrower
and its Subsidiaries for such period on a consolidated basis, excluding
extraordinary or non-recurring gains; provided, however, that the Net Income
or loss of any Person that is not a Restricted Subsidiary or that is accounted
for by the equity method of accounting shall be included only to the extent of
the amount of dividends or distributions paid to the Borrower or a Restricted
Subsidiary in cash.

         "Non-Recourse Debt" means Indebtedness (i) no default with respect to
which (including any rights that the holders thereof may have to take
enforcement action against an Unrestricted Subsidiary) would permit (upon
notice, lapse of time or both) any holder of any other 

                                      29

<PAGE>



Indebtedness of the Borrower or any of its Restricted Subsidiaries to declare
a default on such other Indebtedness or cause the payment thereof to be
accelerated or payable prior to its stated maturity, and (ii) as to which the
Lenders have been notified in writing that they will not have any recourse to
the stock or assets of the Borrower or any of its Restricted Subsidiaries;
provided, however, that in no event shall Indebtedness of any Unrestricted
Subsidiary fail to be Non-Recourse Debt solely as a result of any default
provisions contained in a guarantee thereof by the Borrower or any of its
Restricted Subsidiaries if the Borrower or such Restricted Subsidiary was
otherwise permitted to incur such guarantee under this Agreement.

         "Non-U.S. Lender" means any Lender (including each Assignee Lender)
that is not (i) a citizen or resident of the United States, (ii) a
corporation, partnership or other entity created or organized in or under the
laws of the United States or any state thereof, or (iii) an estate or trust
that is subject to U.S. Federal income taxation regardless of the source of
its income.

         "Non-U.S. Subsidiary" means a Subsidiary of the Borrower that is not
a U.S. Subsidiary.

         "Note" means, as the context may require, a Revolving Note, a
Registered Note, a Term-A Note, a Term-B Note, a Term-C Note or a Swing Line
Note.

         "Obligations" means all obligations (monetary or otherwise) of the
Borrower and each other Obligor arising under or in connection with this
Agreement, any Rate Protection Agreement, the Notes, each Letter of Credit and
each other Loan Document.

         "Obligor" means the Borrower or any other Person (other than any
Agent, the Documentation Agent, the Arranger, the Issuer, the Swing Line
Lender or any Lender) obligated under any Loan Document.

         "Participant" is defined in Section 10.11.2.

         "PBGC" means the Pension Benefit Guaranty Corporation and any
successor entity.

         "Pension Plan" means a "pension plan", as such term is defined in
section 3(2) of ERISA, which is subject to Title IV of ERISA (other than a
multiemployer plan as defined in section 4001(a)(3) of ERISA), and to which
the Borrower or any corporation, trade or business that is, along with the
Borrower, a member of a Controlled Group, has or within the prior six years
has had any liability, including any liability by reason of having been a
substantial employer within the meaning of section 4063 of ERISA at any time
during the preceding five years, or by reason of being deemed to be a
contributing sponsor under section 4069 of ERISA.

         "Percentage" means, relative to any Lender, the applicable percentage
relating to Term-A Loans, Term-B Loans, Term-C Loans or Revolving Loans, as
the case may be, as set forth opposite its name on Schedule II hereto under
the applicable column heading or set forth in 


                                      30

<PAGE>


Lender Assignment Agreement(s) under the applicable column heading, as such
percentage may be adjusted from time to time pursuant to Lender Assignment
Agreement(s) executed by such Lender and its Assignee Lender(s) and delivered
pursuant to Section 10.11 or, in the case of a Lender's Percentage relating to
Revolving Loans, pursuant to clause (c) of Section 2.1.2. A Lender shall not
have any Commitment to make Revolving Loans, Term-A Loans, Term-B Loans or
Term-C Loans (as the case may be) if its percentage under the respective
column heading is zero.

         "Perfection Certificate" means the Perfection Certificate executed
and delivered by an Authorized Officer of the Borrower pursuant to Section
5.1.18, substantially in the form of Exhibit I hereto, as amended,
supplemented, amended and restated or otherwise modified from time to time.

         "Person" means any natural person, corporation, partnership, firm,
association, trust, government, governmental agency, limited liability company
or any other entity, whether acting in an individual, fiduciary or other
capacity.

         "Plan" means any Pension Plan or Welfare Plan.

         "Pledge Agreement" means, as the context may require, the Borrower
Pledge Agreement, the Holdings Guaranty and Pledge Agreement or the Subsidiary
Pledge Agreement.

         "Principals" means the DLJ Entities and their respective controlled
affiliates.

         "Pro Forma Balance Sheet" is defined in clause (b) of Section 5.1.9.

         "Quarterly Payment Date" means the last day of each of March, June,
September and December, or, if any such day is not a Business Day, the next
succeeding Business Day, commencing with September 30, 1997.

         "Rate Protection Agreement" means, collectively, any interest rate
swap, cap, collar or similar agreement entered into by the Borrower pursuant
to the terms of this Agreement under which the counterparty to such agreement
is (or at the time such Rate Protection Agreement was entered into, was) a
Lender or an Affiliate of a Lender.

         "Refunded Swing Line Loans" is defined in clause (b) of Section 2.3.2.

         "Register" is defined in clause (b) of Section 2.7.

         "Registered Note" means a promissory note of the Borrower payable to
any Registered Noteholder, in the form of Exhibit A-5 hereto (as such
promissory note may be amended, endorsed or otherwise modified from time to
time), evidencing the aggregate Indebtedness of the 

                                      31

<PAGE>

Borrower to such Lender resulting from outstanding Loans, and also means all
other promissory notes accepted from time to time in substitution therefor or
renewal thereof.

         "Registered Noteholder" means any Lender that has been issued a
Registered Note.

         "Reimbursement Obligation" is defined in Section 2.6.3.

         "Release" means a "release", as such term is defined in CERCLA.

         "Replacement Notice" is defined in Section 4.11.

         "Replacement Lender" is defined in Section 4.11.

         "Required Lenders" means, at any time, (i) prior to the date of the
making of the initial Credit Extension hereunder, Lenders having at least 51%
of the sum of the Revolving Loan Commitments, Term-A Loan Commitments, Term-B
Loan Commitments and Term-C Loan Commitments, and (ii) on and after the date
of the initial Credit Extension, Lenders holding at least 51% of the Total
Exposure Amount.

         "Resource Conservation and Recovery Act" means the Resource
Conservation and Recovery Act, 42 U.S.C. Section 6901, et seq., as in effect
from time to time.

         "Restricted Payments" is defined in Section 7.2.6.

         "Restricted Subsidiary" means any Subsidiary of the Borrower other
than an Unrestricted Subsidiary.

         "Revolving Loan" is defined in Section 2.1.2.

         "Revolving Loan Commitment" is defined in Section 2.1.2.

         "Revolving Loan Commitment Amount" means, on any date, $105,000,000,
as such amount may be increased from time to time pursuant to clause (c) of
Section 2.1.2 or reduced from time to time pursuant to Section 2.2.

         "Revolving Loan Commitment Termination Date" means the earliest of
(i) August 31, 1997 if the Term Loans have not been made on or prior to such
date, (ii) the sixth anniversary of the Closing Date, (iii) the date on which
the Revolving Loan Commitment Amount is terminated in full or reduced to zero
pursuant to Section 2.2, and (iv) the date on which any Commitment Termination
Event occurs.

                                      32

<PAGE>



         "Revolving Note" means a promissory note of the Borrower payable to
any Lender, substantially in the form of Exhibit A-1 hereto (as such
promissory note may be amended, endorsed or otherwise modified from time to
time), evidencing the aggregate Indebtedness of the Borrower to such Lender
resulting from outstanding Revolving Loans, and also means all other
promissory notes accepted from time to time in substitution therefor or
renewal thereof.

         "S&P" means Standard & Poor's Ratings Group, a division of McGraw
Hill, Inc.

         "Security Agreement" means, as the context may require, the Borrower
Security Agreement or the Subsidiary Security Agreement.

         "Solvent" means, with respect to any Person on a particular date,
that on such date (a) the fair value of the property of such Person is greater
than the total amount of liabilities, including contingent liabilities, of
such Person, (b) the present fair salable value of the assets of such Person
is not less than the amount that will be required to pay the probable
liability of such Person on its debts as they become absolute and matured, (c)
such Person does not intend to, and does not believe that it will, incur debts
or liabilities beyond such Person's ability to pay as such debts and
liabilities mature, and (d) such Person is not engaged in business or a
transaction, and such person is not about to engage in business or a
transaction, for which such Person's property would constitute an unreasonably
small capital. The amount of contingent liabilities at any time shall be
computed as the amount that, in light of all the facts and circumstances
existing at such time, can reasonably be expected to become an actual or
matured liability.

         "Stated Amount" of each Letter of Credit means the total amount
available to be drawn under such Letter of Credit upon the issuance thereof.

         "Stated Expiry Date" is defined in Section 2.6.

         "Stated Maturity Date" means (i) in the case of any Revolving Loan,
the sixth anniversary of the Closing Date, (ii) in the case of any Term-A
Loan, the sixth anniversary of the Closing Date, (iii) in the case of any
Term-B Loan, the seventh anniversary of the Closing Date, and (iv) in the case
of any Term-C Loan, the eighth anniversary of the Closing Date or, in the case
of any such day that is not a Business Day, the first Business Day following
such day.

         "Subordinated Debt Issuance" is defined in clause (c) of the fourth
recital.

         "Subordinated Notes" is defined in clause (c) of the fourth recital.

         "Subsidiary" means, with respect to any Person, any corporation,
partnership or other business entity of which more than 50% of the outstanding
Capital Stock (or other ownership interest) having ordinary voting power to
elect a majority of the board of directors, managers or other voting members
of the governing body of such entity (irrespective of whether at the time

                                      33

<PAGE>


Capital Stock (or other ownership interests) of any other class or classes of
such entity shall or might have voting power upon the occurrence of any
contingency) is at the time directly or indirectly owned by such Person, by
such Person and one or more other Subsidiaries of such Person, or by one or
more other Subsidiaries of such Person.

         "Subsidiary Guarantor" means each Material Subsidiary of the Borrower
that is a U.S. Subsidiary that is required, pursuant to clause (a) of Section
7.1.7, to execute and deliver a Subsidiary Guaranty.

         "Subsidiary Guaranty" means the Guaranty, if any, executed and
delivered by an Authorized Officer of a Subsidiary Guarantor pursuant to
Section 7.1.7, substantially in the form of Exhibit H hereto, as amended,
supplemented, amended and restated or otherwise modified from time to time.

         "Subsidiary Pledge Agreement" means the Pledge Agreement, if any,
executed and delivered by an Authorized Officer of certain Material
Subsidiaries of the Borrower that are U.S. Subsidiaries pursuant to Section
7.1.7, substantially in the form of Exhibit G-3 hereto, as amended,
supplemented, amended and restated or otherwise modified from time to time.

         "Subsidiary Security Agreement" means the Security Agreement, if any,
executed and delivered by an Authorized Officer of certain Material
Subsidiaries of the Borrower that are U.S. Subsidiaries pursuant to Section
7.1.7, substantially in the form of Exhibit F-2 hereto, as amended,
supplemented, amended and restated or otherwise modified from time to time.

         "Swing Line Lender" means the Administrative Agent in its capacity as
Swing Line Lender hereunder.

         "Swing Line Loan" is defined in clause (b) of Section 2.1.2.

         "Swing Line Loan Commitment" is defined in clause (b) of Section 2.1.2.

         "Swing Line Loan Commitment Amount" means, on any date, $10,000,000,
as such amount may be reduced from time to time pursuant to Section 2.2.

         "Swing Line Note" means a promissory note of the Borrower payable to
the Swing Line Lender, in the form of Exhibit A-6 hereto (as such promissory
note may be amended, endorsed or otherwise modified from time to time),
evidencing the aggregate Indebtedness of the Borrower to the Swing Line Lender
resulting from outstanding Swing Line Loans, and also means all other
promissory notes accepted from time to time in substitution therefor or
renewal thereof.

         "Syndication Agent" is defined in the preamble and includes each
other Person as shall have subsequently been appointed as the successor
Syndication Agent pursuant to Section 9.4.

                                      34

<PAGE>

         "Tax Sharing Agreement" means the Tax Sharing Agreement, dated as of
__________, 1997, among the Borrower, Holdings, DecisionOne Supplies, Inc.,
the IPO Subsidiary, IC Properties Corporation, the Trademark Subsidiary and
Decision Data Investment Corporation, as the same may be amended, supplemented
or otherwise modified from time to time in accordance with Section 7.2.10.

         "Taxes" is defined in Section 4.6.

         "Term-A Loan" is defined in clause (a) of Section 2.1.1.

         "Term-A Loan Commitment" is defined in clause (a) of Section 2.1.1.

         "Term-A Loan Commitment Amount" means $195,000,000.

         "Term-A Loan Commitment Termination Date" means the earliest of (i)
August 31, 1997, if the Term-A Loans have not been made on or prior to such
date, (ii) the Closing Date (immediately after the making of the Term-A Loans
on such date), and (iii) the date on which any Commitment Termination Event
occurs.

         "Term-A Note" means a promissory note of the Borrower payable to the
order of any Lender, in the form of Exhibit A-2 hereto (as such promissory
note may be amended, endorsed or otherwise modified from time to time),
evidencing the aggregate Indebtedness of the Borrower to such Lender resulting
from outstanding Term-A Loans, and also means all other promissory notes
accepted from time to time in substitution therefor or renewal thereof.

         "Term-B Loan" is defined in clause (b) of Section 2.1.1.

         "Term-B Loan Commitment" is defined in clause (b) of Section 2.1.1.

         "Term-B Loan Commitment Amount" means $150,000,000.

         "Term-B Loan Commitment Termination Date" means the earliest of (i)
August 31, 1997, if the Term-B Loans have not been made on or prior to such
date, (ii) the Closing Date (immediately after the making of the Term-B Loans
on such date), and (iii) the date on which any Commitment Termination Event
occurs.

         "Term-B Note" means a promissory note of the Borrower payable to the
order of any Lender, in the form of Exhibit A-3 hereto (as such promissory
note may be amended, endorsed or otherwise modified from time to time),
evidencing the aggregate Indebtedness of the Borrower to such Lender resulting
from outstanding Term-B Loans, and also means all other promissory notes
accepted from time to time in substitution therefor or renewal thereof.

                                      35

<PAGE>



         "Term-C Loan" is defined in clause (c) of Section 2.1.1.

         "Term-C Loan Commitment" is defined in clause (c) of Section 2.1.1.

         "Term-C Loan Commitment Amount" means $125,000,000.

         "Term-C Loan Commitment Termination Date" means the earliest of (i)
August 31, 1997, if the Term-C Loans have not been made on or prior to such
date, (ii) the Closing Date (immediately after the making of the Term-C Loans
on such date), and (iii) the date on which any Commitment Termination Event
occurs.

         "Term-C Note" means a promissory note of the Borrower payable to the
order of any Lender, in the form of Exhibit A-4 hereto (as such promissory
note may be amended, endorsed or otherwise modified from time to time),
evidencing the aggregate Indebtedness of the Borrower to such Lender resulting
from outstanding Term-C Loans, and also means all other promissory notes
accepted from time to time in substitution therefor or renewal thereof.

         "Term Loan Commitment Termination Date" means, as the context may
require, the Term-A Loan Commitment Termination Date, the Term-B Loan
Commitment Termination Date or the Term-C Loan Commitment Termination Date.

         "Term Loans" means collectively, the Term-A Loans, the Term-B Loans
and the Term-C Loans.

         "Total Exposure Amount" means, on any date of determination, the then
outstanding principal amount of all Term Loans and the then effective
Revolving Loan Commitment Amount.

         "Trademark Subsidiary" means Properties Development Corporation, a
Delaware corporation, which is a direct, wholly-owned Subsidiary of the
Borrower.

         "Tranche" means, as the context may require, the Loans constituting
Term-A Loans, Term-B Loans, Term-C Loans, Revolving Loans or Swing Line Loans.

         "Transaction" is defined in the second recital.

         "Transaction Documents" means each of the Material Documents and all
other agreements, documents, instruments, certificates, filings, consents,
approvals, board of directors resolutions and opinions furnished pursuant to
or in connection with the Merger, the Equity Issuance, the Discount Debenture
Issuance, the Subordinated Debt Issuance, the Intercompany Loan and the
transactions contemplated hereby or thereby, each as amended, supplemented,

                                      36

<PAGE>


amended and restated or otherwise modified from time to time as permitted in
accordance with the terms hereof or of any other Loan Document.

         "type" means, relative to any Loan, the portion thereof, if any,
being maintained as a Base Rate Loan or a LIBO Rate Loan.

         "UCC" means the Uniform Commercial Code as in effect from time to
time in the State of New York.

         "United States" or "U.S." means the United States of America, its
fifty states and the District of Columbia.

         "U.S. Subsidiary" means any Subsidiary of the Borrower that is
incorporated or organized in or under the laws of the United States or any
state thereof.

         "Unrestricted Subsidiary" means any Subsidiary of the Borrower that
is designated by a resolution of the Board of Directors of the Borrower as an
Unrestricted Subsidiary, but only to the extent that such Subsidiary: (i) has
no Indebtedness other than Non-Recourse Debt; (ii) is not party to any
agreement, contract, arrangement or understanding with the Borrower or any
Restricted Subsidiary of the Borrower unless the terms of any such agreement,
contract, arrangement or understanding are no less favorable to the Borrower
or such Restricted Subsidiary than those that might be obtained at the time
from Persons who are not Affiliates of the Borrower; (iii) is a Person with
respect to which neither the Borrower nor any of its Restricted Subsidiaries
has any direct or indirect obligation (a) to subscribe for additional Capital
Stock or warrants, options or other rights to acquire Capital Stock or (b) to
maintain or preserve such Person's financial condition or to cause such Person
to achieve any specified levels of operating results; and (iv) has not
guaranteed or otherwise directly or indirectly provided credit support for any
Indebtedness of the Borrower or any of its Restricted Subsidiaries. If, at any
time, any Unrestricted Subsidiary would fail to meet the foregoing
requirements as an Unrestricted Subsidiary, it shall thereafter cease to be an
Unrestricted Subsidiary for purposes hereof. The Board of Directors of the
Borrower may at any time designate any Unrestricted Subsidiary to be a
Restricted Subsidiary; provided that such designation shall be deemed to be an
incurrence of Indebtedness by a Restricted Subsidiary of the Borrower of any
outstanding Indebtedness of such Unrestricted Subsidiary and such designation
shall only be permitted if no Default or Event of Default would be in
existence following such designation.

         "Voting Stock" means any class or classes of Capital Stock pursuant
to which the holders thereof have the general voting power under ordinary
circumstances to elect at least a majority of the board of directors, managers
or trustees of any Person (irrespective of whether or not, at the time, stock
of any other class or classes shall have, or might have, voting power by
reason of the happening of any contingency).



                                      37

<PAGE>


         "Waiver" means an agreement in favor of the Agents for the benefit of
the Lenders in form and substance reasonably satisfactory to the Agents.

         "Warrants" is defined in clause (a) of the fourth recital.

         "Welfare Plan" means a "welfare plan", as such term is defined in
section 3(1) of ERISA, and to which the Borrower has any liability.

         "wholly-owned Subsidiary" shall mean, with respect to any Person, any
Subsidiary of such Person all of the Capital Stock (and all rights and options
to purchase such Capital Stock) of which, other than directors' qualifying
shares, are owned, beneficially and of record, by such Person and/or one or
more wholly-owned Subsidiaries of such Person.

         SECTION 1.2. Use of Defined Terms. Unless otherwise defined or the
context otherwise requires, terms for which meanings are provided in this
Agreement shall have such meanings when used in the Disclosure Schedule and in
each other Loan Document, notice and other communication delivered from time
to time in connection with this Agreement or any other Loan Document.

         SECTION 1.3. Cross-References. Unless otherwise specified, references
in this Agreement and in each other Loan Document to any Article or Section
are references to such Article or Section of this Agreement or such other Loan
Document, as the case may be, and, unless otherwise specified, references in
any Article, Section or definition to any clause are references to such clause
of such Article, Section or definition.

         SECTION 1.4.  Accounting and Financial Determinations.

         (a) Unless otherwise specified, all accounting terms used herein or
in any other Loan Document shall be interpreted, all accounting determinations
and computations hereunder or thereunder (including under Section 7.2.4) shall
be made, and all financial statements required to be delivered hereunder or
thereunder shall be prepared in accordance with, those generally accepted
accounting principles ("GAAP"), as in effect on June 30, 1996 and, unless
otherwise expressly provided herein, shall be computed or determined on a
consolidated basis and without duplication.

         (b) For purposes of computing the Fixed Charge Coverage Ratio,
Interest Coverage Ratio and Leverage Ratio as of the end of any Fiscal
Quarter, (i) the Adjusted EBITDA (determined without regard to this clause
(b)) for the period of four Fiscal Quarters ending at the end of such Fiscal
Quarter shall include (a) Adjusted EBITDA for such period of four Fiscal
Quarters plus or minus (b) with respect to any business or assets that have
been acquired by the Borrower or any of its Restricted Subsidiaries, including
through mergers or consolidations, after the first day of such period of four
Fiscal Quarters and prior to the end of such period, the result of (1)
Adjusted 

                                      38    

<PAGE>

EBITDA of such business or assets for the most recent three-month period prior
to such acquisition for which internal financial statements in respect of such
acquired business or assets are available times four multiplied by (2) a
fraction the numerator of which is 365 (or, in the case of a leap year, 366)
minus the number of days during the relevant period of four Fiscal Quarters
for which the results of operations of such business or assets were included
in clause (a) of this sentence and the denominator of which is 365 (or, in the
case of a leap year, 366), (ii) the acquisition of any business or assets that
has been made by the Borrower or any of its Restricted Subsidiaries, including
through mergers or consolidations and including any related financing
transactions after the first day of the applicable period of four Fiscal
Quarters and on or prior to the end of such period, shall give pro forma
effect to financing transactions (including the incurrence of Assumed Debt) in
connection with the acquisition of such business or assets, as if such
acquisition had occurred at the beginning of the applicable period of four
Fiscal Quarters and (iii) Adjusted EBITDA and expenses attributable to
discounted operations as determined in accordance with GAAP, and operations,
businesses and assets disposed of prior to the end of such period of four
Fiscal Quarters, shall be excluded. For purposes of the foregoing clause (i),
Adjusted EBITDA attributable to any business or assets acquired by the
Borrower or any Restricted Subsidiary shall be calculated utilizing the actual
revenues attributable to such business or assets for the applicable
three-month period and the expenses that would have been attributable to such
business or assets had the Borrower acquired such business or assets at the
beginning of the applicable three-month period, as determined in good faith by
the Borrower, taking into account the Borrower's historical expenses in
connection with the provision of similar services for similar equipment under
similar contracts. If since the beginning of the applicable period of four
Fiscal Quarters any Person (that subsequently becomes a Restricted Subsidiary
or was merged with or into the Borrower or any Restricted Subsidiary since the
beginning of such period) shall have made or engaged in any Investment,
disposition of operations, businesses or assets, or merger or consolidation,
or shall have discontinued any operations or acquired any business or assets
that would have required adjustment of the Fixed Charge Ratio, Interest
Coverage Ratio or Leverage Ratio pursuant to this subsection (b) had such
Person been a Restricted Subsidiary at the time of such Investment,
disposition, merger, consolidation, discontinued operation or acquisition,
then the Fixed Charge Coverage Ratio, Interest Coverage Ratio and Leverage
Rates shall be calculated giving pro forma effect thereto for such period as
if such Investment, acquisition, disposition, merger, consolidation or
discontinued operation had occurred at the beginning of the applicable period
of four Fiscal Quarters.

  
                                    39


<PAGE>

                                  ARTICLE II

                COMMITMENTS, BORROWING AND ISSUANCE PROCEDURES,
                          NOTES AND LETTERS OF CREDIT

         SECTION 2.1. Commitments. On the terms and subject to the conditions
of this Agreement (including Sections 2.1.5, 2.1.6 and Article V),

                  (a) each Lender severally agrees to make Loans (other than
         Swing Line Loans) pursuant to the Commitments and the Swing Line
         Lender agrees to make Swing Line Loans pursuant to the Swing Line
         Loan Commitment, in each case as described in this Section 2.1; and

                  (b) each Issuer severally agrees that it will issue Letters
         of Credit pursuant to Section 2.1.3, and each other Lender that has a
         Revolving Loan Commitment severally agrees that it will purchase
         participation interests in such Letters of Credit pursuant to Section
         2.6.1.

         SECTION 2.1.1. Term Loan Commitments. Subject to compliance by the
Borrower with the terms of Sections 2.1.5, 5.1 and 5.2, on (but solely on) the
Closing Date (which shall be a Business Day), each Lender that has a
Percentage in excess of zero of the Term-A Loan Commitment, the Term-B Loan
Commitment or the Term-C Loan Commitment, as applicable,

                  (a) will make loans (relative to such Lender, its "Term-A
         Loans") to the Borrower equal to such Lender's Percentage of the
         aggregate amount of the Borrowing or Borrowings of Term-A Loans
         requested by the Borrower to be made on the Closing Date (with the
         commitment of each such Lender described in this clause (a) herein
         referred to as its "Term-A Loan Commitment");

                  (b) will make loans (relative to such Lender, its "Term-B
         Loans") to the Borrower equal to such Lender's Percentage of the
         aggregate amount of the Borrowing or Borrowings of Term-B Loans
         requested by the Borrower to be made on the Closing Date (with the
         commitment of each such Lender described in this clause (b) herein
         referred to as its "Term-B Loan Commitment"); and

                  (c) will make loans (relative to such Lender, its "Term-C
         Loans") to the Borrower equal to such Lender's Percentage of the
         aggregate amount of the Borrowing or Borrowings of Term-C Loans
         requested by the Borrower to be made on the Closing Date (with the
         commitment of each such Lender described in this clause (c) herein
         referred to as its "Term-C Loan Commitment").

                                      40

<PAGE>


No amounts paid or prepaid with respect to Term-A Loans, Term-B Loans or
Term-C Loans may be reborrowed.

         SECTION 2.1.2. Revolving Loan Commitment and Swing Line Loan
Commitment. Subject to compliance by the Borrower with the terms of Section
2.1.5, Section 5.1 and Section 5.2, from time to time on any Business Day
occurring concurrently with (or after) the making of the Term Loans but prior
to the Revolving Loan Commitment Termination Date,

                  (a) each Lender that has a Percentage of the Revolving Loan
         Commitment in excess of zero will make loans (relative to such
         Lender, its "Revolving Loans") to the Borrower equal to such Lender's
         Percentage of the aggregate amount of the Borrowing or Borrowings of
         Revolving Loans requested by the Borrower to be made on such day. The
         Commitment of each Lender described in this Section 2.1.2 is herein
         referred to as its "Revolving Loan Commitment". On the terms and
         subject to the conditions hereof, the Borrower may from time to time
         borrow, prepay and reborrow Revolving Loans.

                  (b) the Swing Line Lender will make a loan (a "Swing Line
         Loan") to the Borrower equal to the principal amount of the Swing
         Line Loan requested by the Borrower to be made on such day. The
         Commitment of the Swing Line Lender described in this clause (b) is
         herein referred to as its "Swing Line Loan Commitment". On the terms
         and subject to the conditions hereof, the Borrower may from time to
         time borrow, prepay and reborrow Swing Line Loans.

                  (c) At any time that no Default has occurred and is
         continuing, the Borrower may notify the Agents that the Borrower is
         requesting that, on the terms and subject to the conditions contained
         in this Agreement, the Lenders and/or other lenders not then a party
         to this Agreement provide up to an aggregate amount of $50,000,000 in
         additional Revolving Loan Commitments. Upon receipt of such notice,
         the Syndication Agent shall use its best commercially reasonable
         efforts to arrange for the Lenders or other financial institutions to
         provide such additional Revolving Loan Commitments; provided that the
         Syndication Agent will first offer each of the Lenders that then has
         a Percentage of the Revolving Loan Commitment a pro rata portion of
         any such additional Revolving Loan Commitment. Alternatively, any
         Lender may commit to provide the full amount of the requested
         additional Revolving Loan Commitment and then offer portions of such
         additional Revolving Loan Commitment to the other Lenders or other
         financial institutions, subject to the proviso to the immediately
         preceding sentence. Nothing contained in this clause (c) or otherwise
         in this Agreement is intended to commit any Lender or any Agent to
         provide any portion of any such additional Revolving Loan
         Commitments. If and to the extent that any Lenders and/or other
         lenders agree, in their sole discretion, to provide any such
         additional Revolving Loan Commitments, (i) the Revolving Loan
         Commitment Amount shall be increased by the amount of the additional
         Revolving Loan Commitments agreed to be so provided, (ii) the
         Percentages of the 



                                      41

<PAGE>



         respective Lenders in respect of the Revolving Loan Commitment shall
         be proportionally adjusted, (iii) at such time and in such manner as
         the Borrower and the Syndication Agent shall agree (it being
         understood that the Borrower and the Agents will use their best
         commercially reasonable efforts to avoid the prepayment or
         assignment of any LIBO Rate Loan on a day other than the last day of
         the Interest Period applicable thereto), the Lenders shall assign
         and assume outstanding Revolving Loans and participations in
         outstanding Letters of Credit so as to cause the amounts of such
         Revolving Loans and participations in Letters of Credit held by each
         Lender to conform to the respective Percentages of the Revolving
         Loan Commitment of the Lenders and (iv) the Borrower shall execute
         and deliver any additional Notes or other amendments or
         modifications to this Agreement or any other Loan Document as the
         Agents may reasonably request.

         SECTION 2.1.3. Letter of Credit Commitment. Subject to compliance by
the Borrower with the terms of Section 2.1.6, Section 5.1 and Section 5.2,
from time to time on any Business Day occurring concurrently with (or after)
the Closing Date but prior to the Revolving Loan Commitment Termination Date,
the Issuer will (i) issue one or more standby or commercial letters of credit
(each referred to as a "Letter of Credit") for the account of the Borrower in
the Stated Amount requested by the Borrower on such day, or (ii) extend the
Stated Expiry Date of an existing standby or commercial Letter of Credit
previously issued hereunder to a date not later than the earlier of (x) the
sixth anniversary of the Closing Date and (y) one year from the date of such
extension; provided that, notwithstanding the terms of clause (ii) above, a
Letter of Credit may, if required by the beneficiary thereof, contain
"evergreen" provisions pursuant to which the Stated Expiry Date shall be
automatically extended, unless notice to the contrary shall have been given to
the beneficiary by the Issuer or the account party more than a specified
period prior to the then existing Stated Expiry Date.

         SECTION 2.1.4. Lenders Not Permitted or Required to Make the Loans.
No Lender shall be permitted or required to, and the Borrower shall not
request any Lender to, make

                  (a) any Term-A Loan, Term-B Loan or Term-C Loan (as the case
         may be) if, after giving effect thereto, the aggregate original
         principal amount of all the Term-A Loans, Term-B Loans or Term-C
         Loans (as the case may be) of such Lender would exceed such Lender's
         Percentage of the Term-A Loan Commitment Amount (in the case of
         Term-A Loans), the Term-B Loan Commitment Amount (in the case of
         Term-B Loans) or the Term-C Loan Commitment Amount (in the case of
         Term-C Loans);

                  (b) any Revolving Loan if, after giving effect thereto, the
         aggregate outstanding principal amount of all the Revolving Loans of
         such Lender, together with such Lender's Percentage of the aggregate
         amount of all Letter of Credit Outstandings, and such Lender's
         Percentage of the outstanding principal amount of all Swing Line
         Loans, would exceed such Lender's Percentage of the lesser of (x) the
         Revolving Loan Commitment Amount and (y) the then applicable
         Borrowing Base Amount; or



                                      42

<PAGE>



                  (c) any Swing Line Loan if, after giving effect thereto, the
         aggregate outstanding principal amount of all Swing Line Loans would
         exceed the Swing Line Loan Commitment Amount.

         SECTION 2.1.5. Issuer Not Permitted or Required to Issue Letters of
Credit. No Issuer shall be permitted or required to issue any Letter of Credit
if, after giving effect thereto, (a) the aggregate amount of all Letter of
Credit Outstandings would exceed the Letter of Credit Commitment Amount or (b)
the sum of the aggregate amount of all Letter of Credit Outstandings plus the
aggregate principal amount of all Revolving Loans and Swing Line Loans then
outstanding would exceed the lesser of (x) the Revolving Loan Commitment
Amount and (y) the then applicable Borrowing Base Amount.

         SECTION 2.2. Reduction of the Commitment Amounts. The Commitment
Amounts are subject to reductions from time to time pursuant to this Section
2.2.

         SECTION 2.2.1. Optional. The Borrower may, from time to time on any
Business Day occurring after the time of the initial Credit Extension
hereunder, voluntarily reduce the Revolving Loan Commitment Amount; provided,
however, that all such reductions shall require at least three Business Days'
prior notice to the Administrative Agent and be permanent, and any partial
reduction of any Commitment Amount shall be in an aggregate amount of $500,000
or any larger integral multiple of $100,000. Any such reduction of the
Revolving Loan Commitment Amount which reduces the Revolving Loan Commitment
Amount below the Letter of Credit Commitment Amount or the Swing Line Loan
Commitment Amount shall result in an automatic and corresponding reduction of
the Letter of Credit Commitment Amount or the Swing Line Loan Commitment
Amount, as the case may be, to an aggregate amount not in excess of the
Revolving Loan Commitment Amount, as so reduced, without any further action on
the part of the Issuer or the Swing Line Lender.

         SECTION 2.2.2. Mandatory. Following the prepayment in full of the
Term Loans, the Revolving Loan Commitment Amount shall, without any further
action, automatically and permanently be reduced on the date the Term Loans
would otherwise have been required to be prepaid on account of any Net
Disposition Proceeds, Net Debt Proceeds, Excess Cash Flow, Net Equity Proceeds
or Casualty Proceeds, in an amount equal to the amount by which the Term Loans
would otherwise have been required to be prepaid if Term Loans had been
outstanding. Any such reduction of the Revolving Loan Commitment Amount which
reduces the Revolving Loan Commitment Amount below the Letter of Credit
Commitment Amount or the Swing Line Loan Commitment Amount shall result in an
automatic and corresponding reduction of the Letter of Credit Commitment
Amount or the Swing Line Loan Commitment Amount, as the case may be, to an
aggregate amount not in excess of the Revolving Loan Commitment Amount, as so
reduced, without any further action on the part of the Issuer or the Swing
Line Lender.



                                      43

<PAGE>


         SECTION 2.3. Borrowing Procedures and Funding Maintenance. Loans
(other than Swing Line Loans) shall be made by the Lenders in accordance with
Section 2.3.1, and Swing Line Loans shall be made by the Swing Line Lender in
accordance with Section 2.3.2.

         SECTION 2.3.1. Term Loans and Revolving Loans. By delivering a
Borrowing Request to the Administrative Agent on or before 12:00 noon, New
York time, on a Business Day, the Borrower may from time to time irrevocably
request, on not less than one Business Day's notice (in the case of Base Rate
Loans) or three Business Days' notice (in the case of LIBO Rate Loans) nor
more than five Business Days' notice (in the case of any Loans), that a
Borrowing be made in an aggregate amount of $500,000 or any larger integral
multiple of $100,000, or in the unused amount of the applicable Commitment. No
Borrowing Request shall be required, and the minimum aggregate amounts
specified under this Section 2.3.1 shall not apply, in the case of Revolving
Loans made under clause (b) of Section 2.3.2 to refund Refunded Swing Line
Loans or deemed made under Section 2.6.2 in respect of unreimbursed
Disbursements. On the terms and subject to the conditions of this Agreement,
each Borrowing shall be comprised of the type of Loans, and shall be made on
the Business Day, specified in such Borrowing Request. On or before 11:00
a.m., New York time, on such Business Day each Lender shall deposit with the
Administrative Agent same day funds in an amount equal to such Lender's
Percentage of the requested Borrowing. Such deposit will be made to an account
which the Administrative Agent shall specify from time to time by notice to
the Lenders. To the extent funds are received from the Lenders, the
Administrative Agent shall make such funds available to the Borrower by wire
transfer to the accounts the Borrower shall have specified in its Borrowing
Request. No Lender's obligation to make any Loan shall be affected by any
other Lender's failure to make any Loan.

         SECTION 2.3.2. Swing Line Loans. (a) By telephonic notice, promptly
followed (within one Business Day) by the delivery of a confirming Borrowing
Request, to the Swing Line Lender on or before 1:00 p.m., New York City time,
on the Business Day the proposed Swing Line Loan is to be made, the Borrower
may from time to time irrevocably request that a Swing Line Loan be made by
the Swing Line Lender in a minimum principal amount of $50,000 or any larger
integral multiple of $10,000. All Swing Line Loans shall be made as Base Rate
Loans and shall not be entitled to be converted into LIBO Rate Loans. The
proceeds of each Swing Line Loan shall be made available by the Swing Line
Lender, by 2:00 p.m., New York City time, on the Business Day telephonic
notice is received by it as provided in this clause (a), to the Borrower by
wire transfer to the account the Borrower shall have specified in its notice
therefor.

         (b) If (i) any Swing Line Loan shall be outstanding for more than
four Business Days or (ii) any Default shall occur and be continuing, each
Lender with a Revolving Loan Commitment (other than the Swing Line Lender)
irrevocably agrees that it will, at the request of the Swing Line Lender and
upon notice from the Administrative Agent, unless such Swing Line Loan shall
have been earlier repaid in full, make a Revolving Loan (which shall initially
be funded as a Base Rate Loan) in an amount equal to such Lender's Percentage
of the aggregate principal amount of 

                                      44

<PAGE>


all such Swing Line Loans then outstanding (such outstanding Swing Line Loans
hereinafter referred to as the "Refunded Swing Line Loans"); provided, that
the Swing Line Lender shall not request, and no Lender with a Revolving Loan
Commitment shall make, any Refunded Swing Line Loan if, after giving effect to
the making of such Refunded Swing Line Loan, the sum of all Swing Line Loans
and Revolving Loans made by such Lender, plus such Lender's Percentage of the
aggregate amount of all Letter of Credit Outstandings, would exceed such
Lender's Percentage of the then existing Revolving Loan Commitment Amount. On
or before 12:00 noon (New York time) on the first Business Day following
receipt by each Lender of a request to make Revolving Loans as provided in the
preceding sentence, each such Lender with a Revolving Loan Commitment shall
deposit in an account specified by the Swing Line Lender the amount so
requested in same day funds and such funds shall be applied by the Swing Line
Lender to repay the Refunded Swing Line Loans. At the time the aforementioned
Lenders make the above referenced Revolving Loans, the Swing Line Lender shall
be deemed to have made, in consideration of the making of the Refunded Swing
Line Loans, a Revolving Loan in an amount equal to the Swing Line Lender's
Percentage of the aggregate principal amount of the Refunded Swing Line Loans.
Upon the making (or deemed making, in the case of the Swing Line Lender) of
any Revolving Loans pursuant to this clause (b), the amount so funded shall
become outstanding under such Lender's Revolving Note and shall no longer be
owed under the Swing Line Note. All interest payable with respect to any
Revolving Loans made (or deemed made, in the case of the Swing Line Lender)
pursuant to this clause (b) shall be appropriately adjusted to reflect the
period of time during which the Swing Line Lender had outstanding Swing Line
Loans in respect of which such Revolving Loans were made. Each Lender's
obligation (in the case of Lenders with a Revolving Loan Commitment) to make
the Revolving Loans referred to in this clause (b) shall be absolute and
unconditional and shall not be affected by any circumstance, including,
without limitation, (i) any set-off, counterclaim, recoupment, defense or
other right which such Lender may have against the Swing Line Lender, the
Borrower or any other Person for any reason whatsoever; (ii) the occurrence or
continuance of any Default; (iii) any adverse change in the condition
(financial or otherwise) of the Borrower; (iv) the acceleration or maturity of
any Loans or the termination of any Commitment after the making of any Swing
Line Loan; (v) any breach of this Agreement or any other Loan Document by the
Borrower or any Lender; or (vi) any other circumstance, happening or event
whatsoever, whether or not similar to any of the foregoing.

         SECTION 2.4. Continuation and Conversion Elections. By delivering a
Continuation/Conversion Notice to the Administrative Agent on or before 12:00
noon, New York time, on a Business Day, the Borrower may from time to time
irrevocably elect, on not less than one Business Day's notice (in the case of
a conversion of LIBO Rate Loans to Base Rate Loans) or three Business Days'
notice (in the case of a continuation of LIBO Rate Loans or a conversion of
Base Rate Loans into LIBO Rate Loans) nor more than five Business Days' notice
(in the case of any Loans) that all, or any portion in a minimum amount of
$500,000 or any larger integral multiple of $100,000, be, in the case of Base
Rate Loans, converted into LIBO Rate Loans or, in the case of LIBO Rate Loans,
converted into Base Rate Loans or continued as 

                                      45

<PAGE>


LIBO Rate Loans (in the absence of delivery of a Continuation/Conversion
Notice with respect to any LIBO Rate Loan at least three Business Days before
the last day of the then current Interest Period with respect thereto, such
LIBO Rate Loan shall, on such last day, automatically convert to a Base Rate
Loan); provided, however, that (x) each such conversion or continuation shall
be pro rated among the applicable outstanding Loans of the relevant Lenders,
and (y) no portion of the outstanding principal amount of any Loans may be
continued as, or be converted into, LIBO Rate Loans when any Default has
occurred and is continuing.

         SECTION 2.5. Funding. Each Lender may, if it so elects, fulfill its
obligation to make, continue or convert LIBO Rate Loans hereunder by causing
one of its foreign branches or Affiliates (or an international banking
facility created by such Lender) to make or maintain such LIBO Rate Loan, so
long as such action does not result in increased costs to the Borrower;
provided, however, that such LIBO Rate Loan shall nonetheless be deemed to
have been made and to be held by such Lender, and the obligation of the
Borrower to repay such LIBO Rate Loan shall nevertheless be to such Lender for
the account of such foreign branch, Affiliate or international banking
facility; and provided, further, however, that, except for purposes of
determining whether any such increased costs are payable by the Borrower, such
Lender shall cause such foreign branch, Affiliate or international banking
facility to comply with the applicable provisions of clause (b) of Section 4.6
with respect to such LIBO Rate Loan. In addition, the Borrower hereby consents
and agrees that, for purposes of any determination to be made for purposes of
Section 4.1, 4.2, 4.3 or 4.4, it shall be conclusively assumed that each
Lender elected to fund all LIBO Rate Loans by purchasing Dollar deposits in
its LIBOR Office's interbank Eurodollar market.

         SECTION 2.6. Issuance Procedures. By delivering to the Administrative
Agent an Issuance Request on or before 12:00 noon, New York time, on a
Business Day, the Borrower may, from time to time irrevocably request, on not
less than three nor more than ten Business Days' notice (or such shorter or
longer notice as may be acceptable to the Issuer), in the case of an initial
issuance of a Letter of Credit, and not less than three nor more than ten
Business Days' notice (unless a shorter or longer notice period is acceptable
to the Issuer) prior to the then existing Stated Expiry Date of a Letter of
Credit, in the case of a request for the extension of the Stated Expiry Date
of a Letter of Credit, that the Issuer issue, or extend the Stated Expiry Date
of, as the case may be, an irrevocable Letter of Credit on behalf of the
Borrower (whether issued for the account of or on behalf of the Borrower or
any of its Subsidiaries) in such form as may be requested by the Borrower and
approved by the Issuer, for the purposes described in Section 7.1.9.
Notwithstanding anything to the contrary contained herein or in any separate
application for any Letter of Credit, the Borrower hereby acknowledges and
agrees that it shall be obligated to reimburse the Issuer upon each
Disbursement paid under a Letter of Credit, and it shall be deemed to be the
obligor for purposes of each such Letter of Credit issued hereunder (whether
the account party on such Letter of Credit is the Borrower or a Subsidiary of
the Borrower). Upon receipt of an Issuance Request, the Administrative Agent
shall promptly notify the Issuer and each Lender thereof. Each Letter of
Credit shall by its terms be stated to expire on 


                                      46

<PAGE>


a date (its "Stated Expiry Date") no later than the earlier to occur of (i)
the sixth anniversary of the Closing Date or (ii) one year from the date of
its issuance; provided that, notwithstanding the terms of clause (ii) above, a
Letter of Credit may, if required by the beneficiary thereof, contain
"evergreen" provisions pursuant to which the Stated Expiry Date shall be
automatically extended, unless notice to the contrary shall have been given to
the beneficiary by the Issuer or the account party more than a specified
period prior to the then existing Stated Expiry Date. The Issuer will make
available to the beneficiary thereof the original of each Letter of Credit
which it issues hereunder.

         SECTION 2.6.1. Other Lenders' Participation. Upon the issuance of
each Letter of Credit issued by the Issuer pursuant hereto, and without
further action, each Lender (other than the Issuer) that has a Revolving Loan
Commitment shall be deemed to have irrevocably purchased from the Issuer, to
the extent of its Percentage in respect of Revolving Loans, and the Issuer
shall be deemed to have irrevocably granted and sold to such Lender a
participation interest in such Letter of Credit (including the Contingent
Liability and any Reimbursement Obligation and all rights with respect
thereto), and such Lender shall, to the extent of its Percentage in respect of
Revolving Loans, be responsible for reimbursing promptly (and in any event
within one Business Day) the Issuer for Reimbursement Obligations which have
not been reimbursed by the Borrower in accordance with Section 2.6.3. In
addition, such Lender shall, to the extent of its Percentage in respect of
Revolving Loans, be entitled to receive a ratable portion of the Letter of
Credit fees payable pursuant to Section 3.3.3 with respect to each Letter of
Credit and of interest payable pursuant to Section 3.2 with respect to any
Reimbursement Obligation. To the extent that any Lender has reimbursed the
Issuer for a Disbursement as required by this Section, such Lender shall be
entitled to receive its ratable portion of any amounts subsequently received
(from the Borrower or otherwise) in respect of such Disbursement.

         SECTION 2.6.2. Disbursements; Conversion to Revolving Loans. The
Issuer will notify the Borrower and the Administrative Agent promptly of the
presentment for payment of any drawing under any Letter of Credit issued by
the Issuer, together with notice of the date (the "Disbursement Date") such
payment shall be made (each such payment, a "Disbursement"). Subject to the
terms and provisions of such Letter of Credit and this Agreement, the Issuer
shall make such payment to the beneficiary (or its designee) of such Letter of
Credit. Prior to 12:30 p.m., New York time, on the first Business Day
following the Disbursement Date (the "Disbursement Due Date"), the Borrower
will reimburse the Administrative Agent, for the account of the Issuer, for
all amounts which the Issuer has disbursed under such Letter of Credit,
together with interest thereon at the rate per annum otherwise applicable to
Revolving Loans (made as Base Rate Loans) from and including the Disbursement
Date to but excluding the Disbursement Due Date and, thereafter (unless such
Disbursement is converted into a Base Rate Loan on the Disbursement Due Date),
at a rate per annum equal to the rate per annum then in effect with respect to
overdue Revolving Loans (made as Base Rate Loans) pursuant to Section 3.2.2
for the period from the Disbursement Due Date through the date of such
reimbursement; provided, however, that, if no Default shall have then occurred
and be continuing, unless the

                                      47

<PAGE>


Borrower has notified the Administrative Agent no later than one Business
Day prior to the Disbursement Due Date that it will reimburse the Issuer for
the applicable Disbursement, then the amount of the Disbursement shall be
deemed to be a Borrowing of Revolving Loans constituting Base Rate Loans and
following the giving of notice thereof by the Administrative Agent to the
Lenders, each Lender with a Revolving Loan Commitment (other than the Issuer)
will deliver to the Issuer on the Disbursement Due Date immediately available
funds in an amount equal to such Lender's Percentage of such Borrowing. Each
conversion of Disbursement amounts into Revolving Loans shall constitute a
representation and warranty by the Borrower that on the date of the making of
such Revolving Loans all of the statements set forth in Section 5.2.1 are true
and correct.

         SECTION 2.6.3. Reimbursement. The obligation (a "Reimbursement
Obligation") of the Borrower under Section 2.6.2 to reimburse the Issuer with
respect to each Disbursement (including interest thereon) not converted into a
Base Rate Loan pursuant to Section 2.6.2, and, upon the Borrower failing or
electing not to reimburse the Issuer and the giving of notice thereof by the
Administrative Agent to the Lenders, each Lender's (to the extent it has a
Revolving Loan Commitment) obligation under Section 2.6.1 to reimburse the
Issuer or fund its Percentage of any Disbursement converted into a Base Rate
Loan, shall be absolute and unconditional under any and all circumstances and
irrespective of any setoff, counterclaim or defense to payment which the
Borrower or such Lender, as the case may be, may have or have had against the
Issuer or any such Lender, including any defense based upon the failure of any
Disbursement to conform to the terms of the applicable Letter of Credit (if,
in the Issuer's good faith opinion, such Disbursement is determined to be
appropriate) or any non-application or misapplication by the beneficiary of
the proceeds of such Letter of Credit; provided, however, that after paying in
full its Reimbursement Obligation hereunder, nothing herein shall adversely
affect the right of the Borrower or such Lender, as the case may be, to
commence any proceeding against the Issuer for any wrongful Disbursement made
by the Issuer under a Letter of Credit as a result of acts or omissions
constituting gross negligence or willful misconduct on the part of the Issuer.

         SECTION 2.6.4. Deemed Disbursements. Upon the occurrence and during
the continuation of any Event of Default of the type described in clauses (b)
through (d) of Section 8.1.9 with respect to any Obligor (other than
immaterial Subsidiaries) or, with notice from the Administrative Agent acting
at the direction of the Required Lenders, upon the occurrence and during the
continuation of any other Event of Default,

               (a) an amount equal to that portion of all Letter of Credit
          Outstandings attributable to the then aggregate amount which is
          undrawn and available under all Letters of Credit issued and
          outstanding shall, without demand upon or notice to the Borrower or
          any other Person, be deemed to have been paid or disbursed by the
          Issuer under such Letters of Credit (notwithstanding that such
          amount may not in fact have been so paid or disbursed); and

                                      48

<PAGE>


               (b) upon notification by the Administrative Agent to the
          Borrower of its obligations under this Section, the Borrower shall
          be immediately obligated to reimburse the Issuer for the amount
          deemed to have been so paid or disbursed by the Issuer.

Any amounts so payable by the Borrower pursuant to this Section shall be
deposited in cash with the Administrative Agent and held as collateral
security for the Obligations in connection with the Letters of Credit issued
by the Issuer. At such time as the Events of Default giving rise to the deemed
disbursements hereunder shall have been cured or waived, the Administrative
Agent shall return to the Borrower all amounts then on deposit with the
Administrative Agent pursuant to this Section, together with accrued interest
at the Federal Funds Rate, which have not been applied to the satisfaction of
such Obligations.

         SECTION 2.6.5. Nature of Reimbursement Obligations. The Borrower and,
to the extent set forth in Section 2.6.1, each Lender with a Revolving Loan
Commitment, shall assume all risks of the acts, omissions or misuse of any
Letter of Credit by the beneficiary thereof. The Issuer (except to the extent
of its own gross negligence or willful misconduct) shall not be responsible
for:

                  (a) the form, validity, sufficiency, accuracy, genuineness
         or legal effect of any Letter of Credit or any document submitted by
         any party in connection with the application for and issuance of a
         Letter of Credit, even if it should in fact prove to be in any or all
         respects invalid, insufficient, inaccurate, fraudulent or forged;

                  (b) the form, validity, sufficiency, accuracy, genuineness
         or legal effect of any instrument transferring or assigning or
         purporting to transfer or assign a Letter of Credit or the rights or
         benefits thereunder or the proceeds thereof in whole or in part,
         which may prove to be invalid or ineffective for any reason;

                 (c) failure of the beneficiary to comply fully with conditions
         required in order to demand payment under a Letter of Credit;

                 (d) errors, omissions, interruptions or delays in transmission
         or delivery of any messages, by mail, cable, telegraph, telex or
         otherwise; or

                  (e) any loss or delay in the transmission or otherwise of
         any document or draft required in order to make a Disbursement under
         a Letter of Credit.

None of the foregoing shall affect, impair or prevent the vesting of any of
the rights or powers granted to the Issuer or any Lender with a Revolving Loan
Commitment hereunder. In furtherance and extension and not in limitation or
derogation of any of the foregoing, any action taken or omitted to be taken by
the Issuer in good faith (and not constituting gross negligence or willful
misconduct) shall be binding upon the Borrower, each Obligor and each such
Lender, and 

                                      49

<PAGE>



shall not put the Issuer under any resulting liability to the Borrower, any
Obligor or any such Lender, as the case may be.

         SECTION 2.7.  Register; Notes.

                  (a) Each Lender may maintain in accordance with its usual
         practice an account or accounts evidencing the Indebtedness of the
         Borrower to such Lender resulting from each Loan made by such Lender,
         including the amounts of principal and interest payable and paid to
         such Lender from time to time hereunder. In the case of a Lender that
         does not request, pursuant to clause (b)(ii) below, execution and
         delivery of a Note evidencing the Loans made by such Lender to the
         Borrower, such account or accounts shall, to the extent not
         inconsistent with the notations made by the Administrative Agent in
         the Register, be conclusive and binding on the Borrower absent
         manifest error; provided, however, that the failure of any Lender to
         maintain such account or accounts shall not limit or otherwise affect
         any Obligations of the Borrower or any other Obligor.

                  (b)(i) The Borrower hereby designates the Administrative
         Agent to serve as the Borrower's agent, solely for the purpose of
         this clause (b), to maintain a register (the "Register") on which the
         Administrative Agent will record each Administrative Lender's
         Commitment, the Loans made by each Lender and each repayment in
         respect of the principal amount of the Loans of each Lender and
         annexed to which the Administrative Agent shall retain a copy of each
         Lender Assignment Agreement delivered to the Administrative Agent
         pursuant to Section 10.11.1. Failure to make any recordation, or any
         error in such recordation, shall not affect the Borrower's obligation
         in respect of such Loans. The entries in the Register shall be
         conclusive, in the absence of manifest error, and the Borrower, the
         Administrative Agent and the Lenders shall treat each Person in whose
         name a Loan (and as provided in clause (ii) the Note evidencing such
         Loan, if any) is registered as the owner thereof for all purposes of
         this Agreement, notwithstanding notice or any provision herein to the
         contrary. A Lender's Commitment and the Loans made pursuant thereto
         may be assigned or otherwise transferred in whole or in part only by
         registration of such assignment or transfer in the Register. Any
         assignment or transfer of a Lender's Commitment or the Loans made
         pursuant thereto shall be registered in the Register only upon
         delivery to the Administrative Agent of a Lender Assignment Agreement
         duly executed by the assignor thereof. No assignment or transfer of a
         Lender's Commitment or the Loans made pursuant thereto shall be
         effective unless such assignment or transfer shall have been recorded
         in the Register by the Administrative Agent as provided in this
         Section.

                  (ii) The Borrower agrees that, upon the request to the
         Administrative Agent by any Lender, the Borrower will execute and
         deliver to such Lender, as applicable, a Revolving Note, a Term-A
         Note, a Term-B Note, a Term-C Note and a Swing Line Note evidencing
         the Loans made by such Lender. The Borrower hereby irrevocably
         authorizes 

                                      50

<PAGE>



          each Lender to make (or cause to be made) appropriate notations on
          the grid attached to such Lender's Notes (or on any continuation of
          such grid), which notations, if made, shall evidence, inter alia,
          the date of, the outstanding principal amount of, and the interest
          rate and Interest Period applicable to the Loans evidenced thereby.
          Such notations shall, to the extent not inconsistent with the
          notations made by the Administrative Agent in the Register, be
          conclusive and binding on the Borrower absent manifest error;
          provided, however, that the failure of any Lender to make any such
          notations shall not limit or otherwise affect any Obligations of the
          Borrower or any other Obligor. The Loans evidenced by any such Note
          and interest thereon shall at all times (including after assignment
          pursuant to Section 10.11.1) be represented by one or more Notes
          payable to the order of the payee named therein and its registered
          assigns. A Note and the obligation evidenced thereby may be assigned
          or otherwise transferred in whole or in part only by registration of
          such assignment or transfer of such Note and the obligation
          evidenced thereby in the Register (and each Note shall expressly so
          provide). Any assignment or transfer of all or part of an obligation
          evidenced by a Note shall be registered in the Register only upon
          surrender for registration of assignment or transfer of the Note
          evidencing such obligation, accompanied by a Lender Assignment
          Agreement duly executed by the assignor thereof, and thereupon, if
          requested by the assignee, one or more new Notes shall be issued to
          the designated assignee and the old Note shall be returned by the
          Administrative Agent to the Borrower marked "exchanged". No
          assignment of a Note and the obligation evidenced thereby shall be
          effective unless it shall have been recorded in the Register by the
          Administrative Agent as provided in this Section.

         SECTION 2.8. Registered Notes. (a) Any Non-U.S. Lender that could
become completely exempt from withholding of any Taxes in respect of payment
of any interest due to such Non-U.S. Lender under this Agreement if the Notes
held by such Lender were in registered form for U.S. Federal income tax
purposes may request the Borrower (through the Administrative Agent), and the
Borrower agrees (i) to exchange for any Notes held by such Lender, or (ii) to
issue to such Lender on the date it becomes a Lender, promissory notes(s)
registered as provided in clause (b) of this Section 2.8 (each, a "Registered
Note", to be in substantially the form of Exhibit A-6 hereto). Registered
Notes may not be exchanged for Notes that are not Registered Notes.

         (b) The Administrative Agent shall enter in the Register the name of
the registered owner of the Non-U.S. Lender's Obligation(s) evidenced by a
Registered Note.

         (c) The Register shall be available for inspection by the Borrower
and any Lender at any reasonable time upon reasonable prior notice.



                                      51

<PAGE>


                                  ARTICLE III

                  REPAYMENTS, PREPAYMENTS, INTEREST AND FEES

         SECTION 3.1.  Repayments and Prepayments; Application.

         SECTION 3.1.1. Repayments and Prepayments. The Borrower shall repay
in full the unpaid principal amount of each Loan upon the Stated Maturity Date
therefor. Prior thereto, the Borrower

                  (a) may, from time to time on any Business Day, make a
         voluntary prepayment, in whole or in part, of the outstanding
         principal amount of any

                    (i) Loans (other than Swing Line Loans); provided,
               however, that

                         (A) any such prepayment of the Term-A Loans, Term-B
                    Loans or Term-C Loans shall be made pro rata among Term-A
                    Loans, Term-B Loans and Term-C Loans, as applicable, of
                    the same type and, if applicable, having the same Interest
                    Period of all Lenders that have made such Term-A Loans,
                    Term-B Loans or Term-C Loans, and any such prepayment of
                    Revolving Loans shall be made pro rata among the Revolving
                    Loans of the same type and, if applicable, having the same
                    Interest Period of all Lenders that have made such
                    Revolving Loans;

                         (B) the Borrower shall comply with Section 4.4 in the
                    event that any LIBO Rate Loan is prepaid on any day other
                    than the last day of the Interest Period for such Loan;

                         (C) all such voluntary prepayments shall require at
                    least one Business Day's notice in the case of Base Rate
                    Loans, three Business Days' notice in the case of LIBO
                    Rate Loans, but no more than five Business Days' notice in
                    the case of any Loans, in each case in writing to the
                    Administrative Agent; and

                         (D) all such voluntary partial prepayments shall be
                    in an aggregate amount of $500,000 or any larger integral
                    multiple of $100,000 or in the aggregate principal amount
                    of all Loans of the applicable Tranche and type then
                    outstanding; or

                                      52

<PAGE>




                    (ii)  Swing Line Loans, provided that

                         (A) all such voluntary prepayments shall require
                    prior telephonic notice to the Swing Line Lender on or
                    before 1:00 p.m., New York City time, on the day of such
                    prepayment (such notice to be confirmed in writing by the
                    Borrower within 24 hours thereafter); and

                         (B) all such voluntary partial prepayments shall be
                    in an aggregate amount of $50,000 and an integral multiple
                    of $10,000 or in the aggregate principal amount of all
                    Swing Line Loans then outstanding;

                  (b) shall, on each date when any reduction in the then
         applicable Borrowing Base Amount shall become effective, make a
         mandatory prepayment of Revolving Loans or all Swing Line Loans (or
         both) and (if necessary) deposit with the Administrative Agent cash
         collateral for Letter of Credit Outstandings, in an aggregate amount
         equal to the excess, if any, of the sum of (i) the aggregate
         outstanding principal amount of all Revolving Loans and Swing Line
         Loans and (ii) the aggregate amount of all Letter of Credit
         Outstandings over the then applicable Borrowing Base Amount;

                  (c) shall, no later than five Business Days following the
         delivery by the Borrower of its annual audited financial reports
         required pursuant to clause (b) of Section 7.1.1 (beginning with the
         financial reports delivered in respect of the 1998 Fiscal Year),
         deliver to the Administrative Agent a calculation of the Excess Cash
         Flow for the Fiscal Year (or, in the case of the 1998 Fiscal Year,
         the period from August 31, 1997 through June 30, 1998) last ended
         and, no later than five Business Days following the delivery of such
         calculation, make a mandatory prepayment of the Term Loans in an
         amount equal to (i) 50% of the Excess Cash Flow (if any) for such
         Fiscal Year (or period) less (ii) the aggregate amount of all
         voluntary prepayments of the principal of the Term Loans actually
         made in such Fiscal Year pursuant to clause (a) of Section 3.1.1, to
         be applied as set forth in Section 3.1.2; provided, however, that no
         such prepayment shall be required to be made to the extent that the
         Leverage Ratio is less than 3.50:1 as of the end of the immediately
         preceding Fiscal Quarter;

                  (d) shall, not later than one Business Day following the
         receipt of any Net Disposition Proceeds or Net Debt Proceeds by the
         Borrower or any of its Restricted Subsidiaries, deliver to the
         Administrative Agent a calculation of the amount of such Net
         Disposition Proceeds or Net Debt Proceeds, as the case may be, and,
         to the extent the amount of such Net Disposition Proceeds or Net Debt
         Proceeds, as the case may be, exceeds $2,500,000, make a mandatory
         prepayment of the Term Loans in an amount equal to 100% of such Net
         Disposition Proceeds or Net Debt Proceeds, as the case may be, to be
         applied as set forth in Section 3.1.2; provided, that no mandatory
         prepayment on account of such Net Disposition Proceeds shall be
         required under this clause if the 

                                      53

<PAGE>



         Borrower informs the Agents no later than 30 days following the
         receipt of any Net Disposition Proceeds of its or its Restricted
         Subsidiary's good faith intention to apply such Net Disposition
         Proceeds to the acquisition of other assets or property consistent
         with the DecisionOne Business (including by way of merger or
         investment) within 365 days following the receipt of such Net
         Disposition Proceeds, with the amount of such Net Disposition
         Proceeds unused after such 365 day period being applied to the Loans
         as set forth in Section 3.1.2;

                  (e) shall, concurrently with the receipt of any Net Equity
         Proceeds by the Borrower or any of its Restricted Subsidiaries,
         deliver to the Administrative Agent a calculation of the amount of
         such Net Equity Proceeds, and no later than five Business Days
         following the delivery of such calculation, and, to the extent that
         the amount of such Net Equity Proceeds exceeds $2,500,000, make a
         mandatory prepayment of the Term Loans in an amount equal to 50% of
         such Net Equity Proceeds to be applied as set forth in Section 3.1.2;

                  (f) shall, concurrently with the receipt by the Borrower or
         any of its Restricted Subsidiaries of any Casualty Proceeds in excess
         of $2,500,000 (individually or in the aggregate over the course of a
         Fiscal Year), deposit such Casualty Proceeds in an account maintained
         with the Administrative Agent and within 60 days following the
         receipt by the Borrower or any of its Restricted Subsidiaries of such
         Casualty Proceeds, direct the Administrative Agent to apply such
         Casualty Proceeds to prepay the Term Loans in an amount equal to 100%
         of such Casualty Proceeds, to be applied as set forth in Section
         3.1.2; provided, that no mandatory prepayment on account of Casualty
         Proceeds shall be required under this clause if the Borrower informs
         the Agents no later than 60 days following the occurrence of the
         Casualty Event resulting in such Casualty Proceeds of its or its
         Restricted Subsidiary's good faith intention to apply such Casualty
         Proceeds to the rebuilding or replacement of the damaged, destroyed
         or condemned assets or property and in fact uses such Casualty
         Proceeds to rebuild or replace the damaged, destroyed or condemned
         assets or property within 365 days following the receipt of such
         Casualty Proceeds, with the amount of such Casualty Proceeds unused
         after such 365 day period being applied to the Loans pursuant to
         Section 3.1.2;

                  (g) shall, on each date when any reduction in the Revolving
         Loan Commitment Amount shall become effective, including pursuant to
         Section 3.1.2, make a mandatory prepayment of Revolving Loans and (if
         necessary) deposit with the Administrative Agent cash collateral for
         Letter of Credit Outstandings in an aggregate amount equal to the
         excess, if any, of the sum of (i) the aggregate outstanding principal
         amount of all Revolving Loans and Swing Line Loans and (ii) the
         aggregate amount of all Letter of Credit Outstandings over the
         Revolving Loan Commitment Amount as so reduced;


                                      54

<PAGE>



                  (h) shall, on the Stated Maturity Date and on each Quarterly
         Payment Date occurring during any period set forth below, make a
         scheduled repayment of the outstanding principal amount, if any, of
         Term-A Loans in an aggregate amount equal to the amount set forth
         below opposite such Stated Maturity Date or period, as applicable (as
         such amounts may have otherwise been reduced pursuant to this
         Agreement):

                                               SCHEDULED
                                               PRINCIPAL
               PERIOD                          REPAYMENT
- ------------------------------------- --------------------------
          7/1/98 to 9/30/99                           $1,950,000
- ------------------------------------- --------------------------
         10/1/99 to 9/30/00                           $4,875,000
- ------------------------------------- --------------------------
         10/1/00 to 9/30/01                           $9,750,000
- ------------------------------------- --------------------------
         10/1/01 to 9/30/02                          $12,187,500
- ------------------------------------- --------------------------
        10/1/02 to the Sixth                         
     Anniversary of the Closing
                Date                                 $19,500,000
- ------------------------------------- --------------------------

                  (i) shall, on the Stated Maturity Date and on each Quarterly
         Payment Date occurring during any period set forth below, make a
         scheduled repayment of the outstanding principal amount, if any, of
         Term-B Loans in an aggregate amount equal to the amount set forth
         below opposite such Stated Maturity Date or period, as applicable (as
         such amounts may have otherwise been reduced pursuant to this
         Agreement):



                                                SCHEDULED
                                                PRINCIPAL
                PERIOD                          REPAYMENT
          10/1/97 to 9/30/03                    $375,000
- --------------------------------------  -------------------
        10/1/03 to the Seventh              
          Anniversary of the
             Closing Date                    $35,250,000
- --------------------------------------  -------------------

                  (j) shall on the Stated Maturity Date and on each Quarterly
         Payment Date occurring during any period set forth below, make a
         scheduled repayment of the outstanding principal amount, if any, of
         Term-C Loans in an aggregate amount equal to

                                      55

<PAGE>



         the amount set forth below opposite such Stated Maturity Date or
         period, as applicable (as such amounts may have otherwise been
         reduced pursuant to this Agreement):


                                             SCHEDULED
                                             PRINCIPAL
             PERIOD                          REPAYMENT
- --------------------------------  ------------------------------
       10/1/97 to 9/30/04                               $312,500
- --------------------------------  ------------------------------
     10/1/04 to the Eighth                           $29,062,500
       Anniversary of the
          Closing Date
- --------------------------------  ------------------------------

                  (k) shall, immediately upon any acceleration of the Stated
         Maturity Date of any Loans or Obligations pursuant to Section 8.2 or
         Section 8.3, repay all outstanding Loans and other Obligations,
         unless, pursuant to Section 8.3, only a portion of all Loans and
         other Obligations are so accelerated (in which case the portion so
         accelerated shall be so prepaid).

         Each prepayment of any Loans made pursuant to this Section shall be
without premium or penalty, except as may be required by Section 4.4. No
prepayment of principal of any Revolving Loans or Swing Line Loans pursuant to
clause (a), (b) or (k) of this Section 3.1.1 shall cause a reduction in the
Revolving Loan Commitment Amount or the Swing Line Loan Commitment Amount, as
the case may be.

         SECTION 3.1.2. Application. (a) Subject to clause (b) below, each
prepayment or repayment of principal of the Loans of any Tranche shall be
applied, to the extent of such prepayment or repayment, first, to the
principal amount thereof being maintained as Base Rate Loans, and second, to
the principal amount thereof being maintained as LIBO Rate Loans.

         (b) Each prepayment of Term Loans made pursuant to clauses (a), (c),
(d), (e), and (f) of Section 3.1.1 shall be applied, (i) on a pro rata basis,
to the outstanding principal amount of all remaining Term-A Loans, Term-B
Loans and Term-C Loans and (ii) in respect of each Tranche of Term Loans, in
direct order of maturity of the remaining scheduled quarterly amortization
payments in respect thereof, until all such Term-A Loans, Term-B Loans and
Term-C Loans have been paid in full; provided, however, that if the Borrower
at any time elects in writing, in its sole discretion, to permit any Lender
that has Term-B Loans or Term-C Loans to decline to have such Loans prepaid,
then any Lender having Term-B Loans or Term-C Loans outstanding may, by
delivering a notice to the Agents at least one Business Day prior to the date
that such prepayment is to be made, decline to have such Loans prepaid with
the amounts set forth above, in which case 50% of the amounts that would have
been applied to a prepayment of such Lender's Term-B Loans or Term-C Loans, as
the case may be, shall instead be applied to a

                                      56

<PAGE>



prepayment of the Term-A Loans (until paid in full), with the balance being
retained by the Borrower.

         SECTION 3.2. Interest Provisions. Interest on the outstanding
principal amount of the Loans shall accrue and be payable in accordance with
this Section 3.2.

         SECTION 3.2.1. Rates.

          (a) Each Base Rate Loan shall accrue interest on the unpaid
principal amount thereof for each day from and including the day upon which
such Loan was made or converted to a Base Rate Loan to but excluding the date
such Loan is repaid or converted to a LIBO Rate Loan at a rate per annum equal
to the sum of the Alternate Base Rate for such day plus the Applicable Margin
for such Loan on such day.

         (b) Each LIBO Rate Loan shall accrue interest on the unpaid principal
amount thereof for each day during each Interest Period applicable thereto at
a rate per annum equal to the sum of the LIBO Rate (Reserve Adjusted) for such
Interest Period plus the Applicable Margin for such Loan on such day.

All LIBO Rate Loans shall bear interest from and including the first day of
the applicable Interest Period to (but not including) the last day of such
Interest Period at the interest rate determined as applicable to such LIBO
Rate Loan.

         SECTION 3.2.2. Post-Maturity Rates. After the date any principal
amount of any Loan shall have become due and payable (whether on the
applicable Stated Maturity Date, upon acceleration or otherwise), or any other
monetary Obligation (other than overdue Reimbursement Obligations which shall
bear interest as provided in Section 2.6.2) of the Borrower shall have become
due and payable, the Borrower shall pay, but only to the extent permitted by
law, interest (after as well as before judgment) on such amounts at a rate per
annum equal to (a) in the case of any overdue principal of Loans, overdue
interest thereon, overdue commitment fees or other overdue amounts in respect
of Loans or other obligations (or the related Commitments) under a particular
Tranche, the rate that would otherwise be applicable to Base Rate Loans under
such Tranche pursuant to Section 3.2.1 plus 2% and (b) in the case of other
overdue monetary Obligations, the rate that would otherwise be applicable to
Revolving Loans that were Base Rate Loans plus 2%.

         SECTION 3.2.3. Payment Dates. Interest accrued on each Loan shall be
payable, without duplication:

                  (a)  on the Stated Maturity Date therefor;

                                      57

<PAGE>

                  (b) in the case of a LIBO Rate Loan, on the date of any
         payment or prepayment, in whole or in part, of principal outstanding
         on such Loan, to the extent of the unpaid interest accrued through
         such date on the principal so paid or prepaid;

                  (c) with respect to Base Rate Loans, on each Quarterly
         Payment Date occurring after the date of the initial Borrowing
         hereunder;

                  (d) with respect to LIBO Rate Loans, on the last day of each
         applicable Interest Period (and, if such Interest Period shall exceed
         three months, at intervals of three months after the first day of
         such Interest Period);

                  (e) with respect to the principal amount of any Base Rate
         Loans converted into LIBO Rate Loans on a day when interest would not
         otherwise have been payable pursuant to clause (c), on the date of
         such conversion; and

                  (f) on that portion of any Loans the Stated Maturity Date of
         which is accelerated pursuant to Section 8.2 or Section 8.3,
         immediately upon such acceleration.

Interest accrued on Loans, Reimbursement Obligations or other monetary
Obligations arising under this Agreement or any other Loan Document after the
date such amount is due and payable (whether on the Stated Maturity Date, upon
acceleration or otherwise) shall be payable upon demand.

         SECTION 3.3. Fees. The Borrower agrees to pay the fees set forth in
this Section 3.3. All such fees shall be non-refundable.

         SECTION 3.3.1. Commitment Fee. The Borrower agrees to pay to the
Administrative Agent for the account of each Lender that has a Revolving Loan
Commitment, for each day during the period (including any portion thereof when
any of the Lenders' Revolving Loan Commitments are suspended by reason of the
Borrower's inability to satisfy any condition of Article V) commencing on the
Closing Date and continuing to but excluding the Revolving Loan Commitment
Termination Date, a commitment fee on such Lender's Percentage of the unused
portion, whether or not then available, of the Revolving Loan Commitment
Amount (net of Letter of Credit Outstandings) for such day at a rate per annum
equal to the Applicable Commitment Fee for such day. Such commitment fee shall
be payable by the Borrower in arrears on each Quarterly Payment Date,
commencing with the first such day following the Closing Date, and on the
Revolving Loan Commitment Termination Date. The making of Swing Line Loans
shall not constitute usage of the Revolving Loan Commitment with respect to
the calculation of commitment fees to be paid by the Borrower to the Lenders.
Any term or provision hereof to the contrary notwithstanding, commitment fees
payable for any period prior to the Closing Date shall be payable in
accordance with the Fee Letter. Payments by the Borrower to the Swing Line
Lender in respect of accrued interest on Swing Line Loans shall be 

                                      58

<PAGE>



net of the commitment fee payable in respect of the Swing Line Lender's
Revolving Loan Commitment.

         SECTION 3.3.2. Administrative Agent Fee. The Borrower agrees to pay
an annual administration fee to the Administrative Agent, for its own account,
in the amount set forth in the Administrative Agent's Fee Letter, payable in
advance on the Closing Date and quarterly thereafter.

         SECTION 3.3.3. Letter of Credit Fee. The Borrower agrees to pay to
the Administrative Agent, for the pro rata account of the Issuer and each
other Lender that has a Revolving Loan Commitment, a Letter of Credit fee for
each day on which there shall be any Letters of Credit outstanding in an
amount equal to (i) with respect to each standby Letter of Credit, a rate per
annum equal to the then Applicable Margin for Revolving Loans maintained as
LIBO Rate Loans, minus 1/8 of 1% per annum, multiplied by the Stated Amount of
each such Letter of Credit; and (ii) with respect to each documentary Letter
of Credit, 1.25% per annum multiplied by the Stated Amount of each such Letter
of Credit, such fees being payable quarterly in arrears on each Quarterly
Payment Date. The Borrower further agrees to pay to the Issuer quarterly in
arrears on each Quarterly Payment Date, an issuance fee as specified in the
Administrative Agent's Fee Letter.


                                  ARTICLE IV

                    CERTAIN LIBO RATE AND OTHER PROVISIONS

         SECTION 4.1. LIBO Rate Lending Unlawful. If any Lender shall
determine (which determination shall, upon notice thereof to the Borrower and
the Lenders, be conclusive and binding on the Borrower) that the introduction
of or any change in or in the interpretation of any law, in each case after
the date upon which such Lender shall have become a Lender hereunder, makes it
unlawful, or any central bank or other governmental authority asserts, after
such date, that it is unlawful, for such Lender to make, continue or maintain
any Loan as, or to convert any Loan into, a LIBO Rate Loan, the obligations of
such Lender to make, continue, maintain or convert any Loans as or to LIBO
Rate Loans shall, upon such determination, forthwith be suspended until such
Lender shall notify the Administrative Agent that the circumstances causing
such suspension no longer exist (with the date of such notice being the
"Reinstatement Date"), and (i) all LIBO Rate Loans previously made by such
Lender shall automatically convert into Base Rate Loans at the end of the then
current Interest Periods with respect thereto or sooner, if required by such
law or assertion and (ii) all Loans thereafter made by such Lender and
outstanding prior to the Reinstatement Date shall be made as Base Rate Loans,
with interest thereon being payable on the same date that interest is payable
with respect to the corresponding Borrowing of LIBO Rate Loans made by Lenders
not so affected.
                                      59

<PAGE>




         SECTION 4.2. Deposits Unavailable. If the Administrative Agent shall
have determined that (i) Dollar deposits in the relevant amount and for the
relevant Interest Period are not available to the Administrative Agent in its
relevant market, or (ii) by reason of circumstances affecting the
Administrative Agent's relevant market, adequate means do not exist for
ascertaining the interest rate applicable hereunder to LIBO Rate Loans, then,
upon notice from the Administrative Agent to the Borrower and the Lenders, the
obligations of all Lenders under Section 2.3 and Section 2.4 to make or
continue any Loans as, or to convert any Loans into, LIBO Rate Loans shall
forthwith be suspended until the Administrative Agent shall notify the
Borrower and the Lenders that the circumstances causing such suspension no
longer exist.

         SECTION 4.3. Increased LIBO Rate Loan Costs, etc. The Borrower agrees
to reimburse each Lender for any increase in the cost to such Lender of, or
any reduction in the amount of any sum receivable by such Lender in respect
of, making, continuing or maintaining (or of its obligation to make, continue
or maintain) any Loans as, or of converting (or of its obligation to convert)
any Loans into, LIBO Rate Loans (excluding any amounts, whether or not
constituting Taxes, referred to in Section 4.6) arising as a result of any
change in, or the introduction, adoption, effectiveness, interpretation,
reinterpretation or phase-in of, any law or regulation, directive, guideline,
decision or request (whether or not having the force of law) of any court,
central bank, regulator or other governmental authority that occurs after the
date upon which such Lender became a Lender hereunder. Such Lender shall
promptly notify the Administrative Agent and the Borrower in writing of the
occurrence of any such event, such notice to state, in reasonable detail, the
reasons therefor and the additional amount required fully to compensate such
Lender for such increased cost or reduced amount. Such additional amounts
shall be payable by the Borrower directly to such Lender within five days of
its receipt of such notice, and such notice shall, in the absence of manifest
error, be conclusive and binding on the Borrower.

         SECTION 4.4. Funding Losses. In the event any Lender shall incur any
loss or expense (including any loss or expense incurred by reason of the
liquidation or reemployment of deposits or other funds acquired by such Lender
to make, continue or maintain any portion of the principal amount of any Loan
as, or to convert any portion of the principal amount of any Loan into, a LIBO
Rate Loan, but excluding any loss of margin after the date of any such
conversion, repayment, prepayment or failure to borrow, continue or convert)
as a result of (i) any conversion or repayment or prepayment of the principal
amount of any LIBO Rate Loans on a date other than the scheduled last day of
the Interest Period applicable thereto, whether pursuant to Section 3.1 or
otherwise, (ii) any Loans not being borrowed as LIBO Rate Loans in accordance
with the Borrowing Request therefor, or (iii) any Loans not being continued
as, or converted into, LIBO Rate Loans in accordance with the Continuation/
Conversion Notice therefor, then, upon the written notice of such Lender to
the Borrower (with a copy to the Administrative Agent), the Borrower shall,
within five days of its receipt thereof, pay directly to such Lender such
amount as will (in the reasonable determination of such Lender) reimburse such
Lender for such loss or 

                                      60

<PAGE>



expense. Such written notice (which shall include calculations in reasonable
detail) shall, in the absence of manifest error, be conclusive and binding on
the Borrower.

         SECTION 4.5. Increased Capital Costs. If any change in, or the
introduction, adoption, effectiveness, interpretation, reinterpretation or
phase-in of, any law or regulation, directive, guideline, decision or request
(whether or not having the force of law) of any court, central bank, regulator
or other governmental authority, in each case occurring after the applicable
Lender becomes a Lender hereunder, affects or would affect the amount of
capital required or expected to be maintained by any Lender or any Person
controlling such Lender, and such Lender determines (in its sole and absolute
discretion) that the rate of return on its or such controlling Person's
capital as a consequence of its Commitments, participation in Letters of
Credit or the Loans made by such Lender is reduced to a level below that which
such Lender or such controlling Person could have achieved but for the
occurrence of any such circumstance, then, in any such case upon notice from
time to time by such Lender to the Borrower, the Borrower shall immediately
pay directly to such Lender additional amounts sufficient to compensate such
Lender or such controlling Person for such reduction in rate of return. A
statement of such Lender as to any such additional amount or amounts
(including calculations thereof in reasonable detail) shall, in the absence of
manifest error, be conclusive and binding on the Borrower. In determining such
amount, such Lender may use any method of averaging and attribution that it
(in its sole and absolute discretion) shall deem applicable; provided, that
such Lender may not impose materially greater costs on the Borrower than on
other similarly situated borrowers by virtue of any such averaging or
attribution method.

         SECTION 4.6. Taxes. (a) All payments by the Borrower of principal of,
and interest on, the Loans and all other amounts payable hereunder (including
Reimbursement Obligations, fees and expenses) shall be made free and clear of
and without deduction for any present or future income, excise, stamp or
franchise taxes and other taxes, fees, duties, withholdings or other charges
of any nature whatsoever imposed by any taxing authority, but excluding (i)
any income, excise, stamp or franchise taxes and other similar taxes, fees,
duties, withholdings or other charges imposed on either of the Agents as a
result of a present or former connection between the applicable lending office
(or office through which it performs any of its actions as Agent) of such
Agent, and any income, excise, stamp or franchise taxes and other similar
taxes, fees, duties, withholdings or other charges imposed on any Lender as a
result of a present or former connection between the applicable lending office
of such Lender, in each case, and the jurisdiction of the governmental
authority imposing such tax or any political subdivision or taxing authority
thereof or therein (other than any such connection arising solely from such
Agent or such Lender having executed, delivered or performed its obligations
or received a payment under, or taken any action to enforce, this Agreement
and any Note) or (ii) any income, excise, stamp or franchise taxes and other
similar taxes, fees, duties, withholdings or other charges to the extent that
they are in effect and would apply as of the date any Person becomes a Lender
or Assignee Lender, or as of the date that any Lender changes its applicable
lending office, to the extent such taxes become applicable as a result of such
change (other than a change 



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in an applicable lending office made pursuant to Section 4.10 below) (such
non-excluded items being called "Taxes"). In the event that any withholding or
deduction from any payment to be made by the Borrower hereunder is required in
respect of any Taxes pursuant to any applicable law, rule or regulation, then
the Borrower will (i) pay directly to the relevant taxing authority the full
amount required to be so withheld or deducted, (ii) promptly forward to the
Administrative Agent an official receipt or other documentation available to
the Borrower reasonably satisfactory to the Administrative Agent evidencing
such payment to such authority, and (iii) pay to the Administrative Agent for
the account of the Lenders such additional amount or amounts as is necessary
to ensure that the net amount actually received by each Lender will equal the
full amount such Lender would have received had no such withholding or
deduction been required, provided, however, that the Borrower shall not be
required to pay any such additional amounts in respect of amounts payable to
any Lender that is not organized under the laws of the United States or a
state thereof if such Lender fails to comply with the requirements of clause
(b) of Section 4.6.

         Moreover, if any Taxes are directly asserted against either of the
Agents or any Lender with respect to any payment received by such Agents or
such Lender hereunder, such Agents or such Lender may pay such Taxes and the
Borrower will promptly pay to such Person such additional amount (including
any penalties, interest or expenses) as is necessary in order that the net
amount received by such Person (including any Taxes on such additional amount)
shall equal the amount of such Taxes paid by such Person; provided, however,
that the Borrower shall not be obligated to make payment to the Lenders or the
Agents (as the case may be) pursuant to this sentence in respect of penalties
or interest attributable to any Taxes, if written demand therefor has not been
made by such Lenders or the Agents within 60 days from the date on which such
Lenders or the Agents knew of the imposition of Taxes by the relevant taxing
authority or for any additional imposition which may arise from the failure of
the Lenders or the Agents to apply payments in accordance with the tax law
after the Borrower has made the payments required hereunder; provided,
further, that the Borrower shall not be required to pay any such additional
amounts in respect of any amounts payable to any Lender or the Agent (as the
case may be) that is not organized under the laws of the United States or a
state thereof to the extent the related Tax is imposed as a result of such
Lender failing to comply with the requirements of clause (b) of Section 4.6.
After the Lenders or the Agents (as the case may be) learn of the imposition
of Taxes, such Lenders and the Agents will act in good faith to notify the
Borrower of its obligations hereunder as soon as reasonably possible.

         If the Borrower fails to pay any Taxes when due to the appropriate
taxing authority or fails to remit to the Administrative Agent, for the
account of the respective Lenders, the required receipts or other required
documentary evidence, the Borrower shall indemnify the Lenders for any
incremental Taxes, interest or penalties that may become payable by any Lender
as a result of any such failure.


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         (b) Each Non-U.S. Lender shall, (i) on or prior to the date of the
execution and delivery of this Agreement, in the case of each Lender listed on
the signature pages hereof, or, in the case of an Assignee Lender, on or prior
to the date it becomes a Lender, execute and deliver to the Borrower and the
Administrative Agent, two or more (as the Borrower or the Agents may
reasonably request) United States Internal Revenue Service Forms 4224 or Forms
1001 or, solely if such Lender is claiming exemption from United States
withholding tax under Section 871(h) or 881(c) of the Code with respect to
payments of "portfolio interest", United States Internal Revenue Service Forms
W-8 and a certificate signed by a duly authorized officer of such Lender
representing that such Lender is not a "bank" within the meaning of Section
881(c)(3)(A) of the Code, or such other forms or documents (or successor forms
or documents), appropriately completed, establishing that payments to such
Lender are exempt from withholding or deduction of Taxes; and (ii) deliver to
the Borrower and the Administrative Agent two further copies of any such form
or documents on or before the date that any such form or document expires or
becomes obsolete and after the occurrence of any event requiring a change in
the most recent such form or document previously delivered by it to the
Borrower.

         (c) If the Borrower determines in good faith that a reasonable basis
exists for contesting the imposition of a Tax with respect to a Lender or
either of the Agents, the relevant Lender or Agent, as the case may be, shall
cooperate with the Borrower in challenging such Tax at the Borrower's expense
if requested by the Borrower.

         (d) If a Lender or an Agent shall receive a refund (including any
offset or credits from a taxing authority (as a result of any error in the
imposition of Taxes by such taxing authority)) of any Taxes paid by the
Borrower pursuant to subsection 4.6(a) above, such Lender or the Agent (as the
case may be) shall promptly pay the Borrower the amount so received, with
interest from the taxing authority with respect to such refund.

         (e) Each Lender and each Agent agrees, to the extent reasonable and
without material cost to it, to cooperate with the Borrower to minimize any
amounts payable by the Borrower under this Section 4.6.

         SECTION 4.7. Payments, Computations, etc. Unless otherwise expressly
provided, all payments by or on behalf of the Borrower pursuant to this
Agreement, the Notes or any other Loan Document shall be made by the Borrower
to the Administrative Agent for the pro rata account of the Lenders, Agents or
Arranger, as applicable, entitled to receive such payment. All such payments
required to be made to the Administrative Agent shall be made, without setoff,
deduction or counterclaim, not later than 1:00 p.m., New York time, on the
date due, in same day or immediately available funds, to such account as the
Administrative Agent shall specify from time to time by notice to the
Borrower. Funds received after that time shall be deemed to have been received
by the Administrative Agent on the next succeeding Business Day. The
Administrative Agent shall promptly remit in same day funds to each Lender,
Agent or Arranger, as the case may be, its share, if any, of such payments
received by the Administrative Agent for 


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the account of such Lender, Agent or Arranger, as the case may be. All
interest and fees shall be computed on the basis of the actual number of days
(including the first day but excluding the last day) occurring during the
period for which such interest or fee is payable over a year comprised of 360
days (or, in the case of interest on a Base Rate Loan, 365 days or, if
appropriate, 366 days). Whenever any payment to be made shall otherwise be due
on a day which is not a Business Day, such payment shall (except as otherwise
required by clause (i) of the definition of the term "Interest Period") be
made on the next succeeding Business Day and such extension of time shall be
included in computing interest and fees, if any, in connection with such
payment.

         SECTION 4.8. Sharing of Payments. If any Lender shall obtain any
payment or other recovery (whether voluntary, involuntary, by application of
setoff or otherwise) on account of any Loan or Reimbursement Obligations
(other than pursuant to the terms of Sections 4.3, 4.4 and 4.5) in excess of
its pro rata share of payments then or therewith obtained by all Lenders
entitled thereto, such Lender shall purchase from the other Lenders such
participation in the Credit Extensions made by them as shall be necessary to
cause such purchasing Lender to share the excess payment or other recovery
ratably with each of them; provided, however, that if all or any portion of
the excess payment or other recovery is thereafter recovered from such
purchasing Lender, the purchase shall be rescinded and each Lender which has
sold a participation to the purchasing Lender shall repay to the purchasing
Lender the purchase price to the ratable extent of such recovery together with
an amount equal to such selling Lender's ratable share (according to the
proportion of (i) the amount of such selling Lender's required repayment to
the purchasing Lender in respect of such recovery, to (ii) the total amount so
recovered from the purchasing Lender) of any interest or other amount paid or
payable by the purchasing Lender in respect of the total amount so recovered.
The Borrower agrees that any Lender so purchasing a participation from another
Lender pursuant to this Section may, to the fullest extent permitted by law,
exercise all its rights of payment (including pursuant to Section 4.9) with
respect to such participation as fully as if such Lender were the direct
creditor of the Borrower in the amount of such participation. If under any
applicable bankruptcy, insolvency or other similar law, any Lender receives a
secured claim in lieu of a setoff to which this Section applies, such Lender
shall, to the extent practicable, exercise its rights in respect of such
secured claim in a manner consistent with the rights of the Lenders entitled
under this Section to share in the benefits of any recovery on such secured
claim.

         SECTION 4.9. Setoff. Each Lender shall, upon the occurrence of any
Event of Default described in clauses (b) through (d) of Section 8.1.9 with
respect to any Obligor (other than immaterial Subsidiaries) or, with the
consent of the Required Lenders, upon the occurrence of any other Event of
Default, to the fullest extent permitted by law, have the right to appropriate
and apply to the payment of the Obligations then due to it, and (as security
for such Obligations) the Borrower hereby grants to each Lender a continuing
security interest in, any and all balances, credits, deposits, accounts or
moneys of the Borrower then or thereafter maintained with or otherwise held by
such Lender; provided, however, that any such appropriation and application
shall be subject to the provisions of Section 4.8. Each Lender agrees promptly
to notify the 


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<PAGE>




Borrower and the Administrative Agent after any such setoff and application
made by such Lender; provided, however, that the failure to give such notice
shall not affect the validity of such setoff and application. The rights of
each Lender under this Section are in addition to other rights and remedies
(including other rights of setoff under applicable law or otherwise) which
such Lender may have.

         SECTION 4.10. Mitigation. Each Lender agrees that if it makes any
demand for payment under Sections 4.3, 4.4, 4.5, or 4.6, or if any adoption or
change of the type described in Section 4.1 shall occur with respect to it, it
will use reasonable efforts (consistent with its internal policy and legal and
regulatory restrictions and so long as such efforts would not be
disadvantageous to it, as determined in its sole discretion) to designate a
different lending office if the making of such a designation would reduce or
obviate the need for the Borrower to make payments under Section 4.3, 4.4,
4.5, or 4.6, or would eliminate or reduce the effect of any adoption or change
described in Section 4.1.

         SECTION 4.11. Replacement of Lenders. Each Lender hereby severally
agrees as set forth in this Section. If any Lender (a "Subject Lender") makes
demand upon the Borrower for (or if the Borrower is otherwise required to pay)
amounts pursuant to Section 4.3, 4.5 or 4.6, or gives notice pursuant to
Section 4.1 requiring a conversion of such Subject Lender's LIBO Rate Loans to
Base Rate Loans or suspending such Lender's obligation to make Loans as, or to
convert Loans into, LIBO Rate Loans, the Borrower may, within 90 days of
receipt by the Borrower of such demand or notice (or the occurrence of such
other event causing the Borrower to be required to pay such compensation), as
the case may be, give notice (a "Replacement Notice") in writing to the Agents
and such Subject Lender of its intention to replace such Subject Lender with a
financial institution (a "Replacement Lender") designated in such Replacement
Notice. If the Agents shall, in the exercise of their reasonable discretion
and within 30 days of their receipt of such Replacement Notice, notify the
Borrower and such Subject Lender in writing that the designated financial
institution is satisfactory to the Agents (such consent not being required
where the Replacement Lender is already a Lender), then such Subject Lender
shall, subject to the payment of any amounts due pursuant to Section 4.4,
assign, in accordance with Section 10.11.1, all of its Commitments, Loans,
Notes and other rights and obligations under this Agreement and all other Loan
Documents (including, without limitation, Reimbursement Obligations) to such
designated financial institution; provided, however, that (i) such assignment
shall be without recourse, representation or warranty and shall be on terms
and conditions reasonably satisfactory to such Subject Lender and such
designated financial institution and (ii) the purchase price paid by such
designated financial institution shall be in the amount of such Subject
Lender's Loans and its Percentage of outstanding Reimbursement Obligations,
together with all accrued and unpaid interest and fees in respect thereof,
plus all other amounts (including the amounts demanded and unreimbursed under
Sections 4.3, 4.5 and 4.6), owing to such Subject Lender hereunder. Upon the
effective date of an assignment described above, the Borrower shall issue a
replacement Note or Notes, as the case may be, to 



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such designated financial institution or Replacement Lender, as applicable,
and such institution shall become a "Lender" for all purposes under this
Agreement and the other Loan Documents.


                                   ARTICLE V

                        CONDITIONS TO CREDIT EXTENSIONS

         SECTION 5.1. Initial Credit Extension. The obligations of the Lenders
and, if applicable, the Issuer to fund the initial Credit Extension shall be
subject to the prior or concurrent satisfaction of each of the conditions
precedent set forth in this Section 5.1.

         SECTION 5.1.1. Resolutions, etc. The Agents shall have received from
each Obligor a certificate, dated the date of the initial Credit Extension, of
its Secretary or Assistant Secretary as to (i) resolutions of its Board of
Directors then in full force and effect authorizing the execution, delivery
and performance of each Loan Document to be executed by it, and (ii) the
incumbency and signatures of those of its officers authorized to act with
respect to each Loan Document executed by it, upon which certificate each
Agent and each Lender may conclusively rely until it shall have received a
further certificate of the Secretary or Assistant Secretary of such Obligor
canceling or amending such prior certificate.

         SECTION 5.1.2. Transaction Documents. The Agents shall have received
(with copies for each Lender that shall have expressly requested copies
thereof) copies of fully executed versions of the Transaction Documents,
certified to be true and complete copies thereof by an Authorized Officer of
the Borrower. The Merger Agreement shall be in full force and effect and shall
not have been modified or waived in any material respect, nor shall there have
been any forbearance to exercise any material rights with respect to any of
the terms or provisions relating to the conditions to the consummation of the
Merger set forth in the Merger Agreement unless otherwise agreed to by the
Required Lenders.

         SECTION 5.1.3. Consummation of Merger. The Agents shall have received
evidence satisfactory to each of them that all actions necessary to consummate
the Merger (including the filing of the Certificate of Merger with the
Secretary of State of the State of Delaware) shall have been taken in
accordance with Section 251 of the Delaware General Corporation Law.

         SECTION 5.1.4. Closing Date Certificate. Each of the Agents shall
have received, with counterparts for each Lender, the Closing Date
Certificate, substantially in the form of Exhibit D hereto, dated the date of
the initial Credit Extension and duly executed and delivered by the chief
executive, financial or accounting (or equivalent) Authorized Officer of the
Borrower, in which certificate the Borrower shall agree and acknowledge that
the statements made therein shall be deemed to be true and correct
representations and warranties of the Borrower made as of such 
  
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<PAGE>

date under this Agreement, and, at the time such certificate is delivered,
such statements shall in fact be true and correct.

         SECTION 5.1.5. Delivery of Notes. The Agents shall have received, for
the account of each Lender, a Note of each applicable Tranche duly executed
and delivered by the Borrower.

         SECTION 5.1.6.  [Intentionally Omitted].

         SECTION 5.1.7. Pledge Agreements. The Agents shall have received
executed counterparts of

                  (a) the Holdings Guaranty and Pledge Agreement, dated as of
         the date hereof, duly executed by an Authorized Officer of Holdings,
         together with the certificates evidencing all of the issued and
         outstanding shares of Capital Stock of the Borrower which shall be
         pledged pursuant to the Holdings Guaranty and Pledge Agreement, which
         certificates shall in each case be accompanied by undated stock
         powers duly executed in blank; and

                  (b) the Borrower Pledge Agreement, dated as of the date
         hereof, duly executed by the Borrower together with (i) the
         certificates evidencing all of the issued and outstanding shares of
         Capital Stock of each Material Subsidiary of the Borrower which
         shall be pledged pursuant to the Borrower Pledge Agreement, which
         certificates shall in each case be accompanied by undated stock
         powers duly executed in blank and (ii) the Intercompany Note duly
         indorsed to the order of the Administrative Agent;

provided, however, that neither the Borrower nor any of its Subsidiaries shall
be required to pledge in excess of 65% of the outstanding voting stock of any
Non-U.S. Subsidiary. If any securities pledged pursuant to a Pledge Agreement
are uncertificated securities or are held through a financial intermediary,
the Administrative Agent shall have received confirmation and evidence
satisfactory to it that appropriate book entries have been made in the
relevant books or records of a financial intermediary or the issuer of such
securities, as the case may be, or other appropriate steps have been taken
under applicable law resulting in the perfection of the security interest
granted in favor of the Administrative Agent in such securities pursuant to
the terms of the applicable Pledge Agreement.

         SECTION 5.1.8. Security Agreement. The Agents shall have received
executed counterparts of the Borrower Security Agreement, dated as of the date
hereof, duly executed by the Borrower or the relevant Material Subsidiaries of
the Borrower, together with

                  (a) executed Uniform Commercial Code financing statements
         (Form UCC-1) naming the Borrower as the debtor and the Administrative
         Agent as the secured party, or other similar instruments or
         documents, to be filed under the Uniform Commercial Code 



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         of all jurisdictions as may be necessary or, in the opinion of the
         Administrative Agent, desirable to perfect the security interest of
         the Administrative Agent pursuant to the Security Agreements
         (provided that perfection of security interests in (i) motor vehicles
         shall not be required and (ii) certain intellectual property
         collateral owned as of the Closing Date by the Borrower or any of its
         Subsidiaries shall be completed in accordance with Section 7.1.11);
         and

                  (b) certified copies of Uniform Commercial Code Requests for
         Information or Copies (Form UCC-11), or a similar search report
         certified by a party acceptable to the Agents, dated a date
         reasonably near to the date of the initial Credit Extension, listing
         all effective financing statements which name the Borrower (under its
         present name and any previous names) as the debtor and which are
         filed in the jurisdictions in which filings were made pursuant to
         clause (a) above, together with copies of such financing statements.

         SECTION 5.1.9. Financial Information, etc. The Agents shall have
received, with counterparts for each Lender,

               (a) the (i) audited consolidated balance sheets of DOH and its
          Subsidiaries as at June 30, 1995 and June 30, 1996 and the audited
          consolidated statements of operations, cash flows and stockholders'
          equity for the fiscal years ended June 30, 1994, June 30, 1995 and
          June 30, 1996 and (ii) unaudited consolidated balance sheet of DOH
          and its Subsidiaries as at March 31, 1997 and unaudited consolidated
          statements of operations, cash flows and stockholders' equity for
          the nine months then ended (collectively, the "Base Financial
          Statements");

               (b) a pro forma consolidated balance sheet of the Borrower and
          its Subsidiaries, as of March 31, 1997 (the "Pro Forma Balance
          Sheet"), certified by the chief financial or accounting Authorized
          Officer of the Borrower, giving effect to the consummation of the
          Transaction and the contribution by Holdings of certain of its
          Subsidiaries to the Borrower on May 29, 1997 and reflecting the
          proposed legal and capital structure of the Borrower, which legal
          and capital structure shall be satisfactory in all respects to the
          Arranger and the Syndication Agent; and

               (c) a Borrowing Base Certificate, dated the date of the initial
          Credit Extension and calculated as of June 30, 1997, duly executed
          (with all schedules thereto completed) and delivered by an
          Authorized Officer of the Borrower.

         SECTION 5.1.10. Solvency, etc. The Agents shall have received a
solvency certificate from the chief financial Authorized Officer of the
Borrower, dated the date of the initial Borrowing, in form and substance
satisfactory to the Agents.


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         SECTION 5.1.11. Equity Issuance, Discount Debenture Issuance,
Subordinated Debt Issuance and Intercompany Loan. The Agents shall have
received evidence satisfactory to each of them that (i) the Equity Issuance
shall have been effected as described in clause (a) of the fourth recital,
(ii) MergerSub received not less than $85,000,000 in gross cash proceeds from
the Discount Debenture Issuance, (iii) the Borrower received not less than
$150,000,000 in gross cash proceeds from the Subordinated Debt Issuance, (iv)
the Borrower made Closing Date Dividend and/or the Intercompany Loan to
Holdings and (v) Holdings shall have applied the proceeds of the Equity
Issuance, the Discount Debenture Issuance and the Closing Date Dividend and/or
the Intercompany Loan to pay the cash portion of the consideration payable to
existing shareholders of DOH in connection with the Merger and related fees
and expenses or, in each case, that arrangements satisfactory to the Agents
for the making and receipt of such payments shall have been made.

         SECTION 5.1.12. Litigation. There shall exist no pending or
threatened material litigation, proceedings or investigations which (x)
contests the consummation of the Transaction or (y) could reasonably be
expected to have a material adverse effect on the financial condition,
operations, assets, businesses, properties or prospects of Holdings, the
Borrower, or any of their respective Subsidiaries, taken as a whole.

         SECTION 5.1.13. Material Adverse Change. There shall have occurred no
material adverse change in the financial condition, operations, assets,
business, properties or prospects of Holdings and its Subsidiaries, taken as a
whole, since June 30, 1996.

         SECTION 5.1.14. Reliance Letters. The Agents shall, unless otherwise
agreed, have received reliance letters, dated the date of the making of the
initial Credit Extension and addressed to each Lender and each Agent, in
respect of each of the legal opinions (other than "disclosure" and other
similar opinions) delivered in connection with the Transaction.

         SECTION 5.1.15. Opinions of Counsel. The Agents shall have received
opinions, dated the date of the initial Credit Extension and addressed to the
Agents and all Lenders from

               (a) Davis Polk & Wardwell, special New York counsel to each of
          the Obligors, in substantially the form of Exhibit K-1 hereto;

               (b) _________________________, special [local] counsel to the
          Obligors, in substantially the form of Exhibit K-2 hereto; and

               (c) __________________________, [Assistant] General Counsel of
          the Borrower, in substantially the form of Exhibit K-3 hereto.

         SECTION 5.1.16. Insurance. The Agents shall have received
satisfactory evidence of the existence of insurance in compliance with Section
7.1.4 (including all endorsements included 



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<PAGE>

therein), and the Administrative Agent shall be named additional insured or
loss payee, on behalf of the Lenders, pursuant to documentation reasonably
satisfactory to the Agents and the Borrower.

         SECTION 5.1.17. Perfection Certificate. The Administrative Agent
shall have received the Perfection Certificate, dated as of the date of the
initial Credit Extension, duly executed and delivered by an Authorized Officer
of the Borrower.

         SECTION 5.1.18. Closing Fees, Expenses, etc. The Agents and the
Arranger shall have received, each for its own respective account, or, in the
case of the Administrative Agent, for the account of each Lender, as the case
may be, all fees, costs and expenses due and payable pursuant to Sections 3.3
and 10.3, if then invoiced.

         SECTION 5.1.19. Satisfactory Legal Form. All documents executed or
submitted pursuant hereto by or on behalf of the Borrower or any of its
Subsidiaries or any other Obligors shall be reasonably satisfactory in form
and substance to the Agents and their counsel; the Agents and their counsel
shall have received all information, approvals, opinions, documents or
instruments as the Agents or their counsel may reasonably request.

         SECTION 5.2. All Credit Extensions. The obligation of each Lender
and, if applicable, the Issuer, to make any Credit Extension (including its
initial Credit Extension) shall be subject to the satisfaction of each of the
conditions precedent set forth in this Section 5.2.

         SECTION 5.2.1. Compliance with Warranties, No Default, etc. Both
before and after giving effect to any Credit Extension the following
statements shall be true and correct:

                  (a) the representations and warranties set forth in Article
         VI and in each other Loan Document shall, in each case, be true and
         correct in all material respects with the same effect as if then made
         (unless stated to relate solely to an earlier date, in which case
         such representations and warranties shall be true and correct in all
         material respects as of such earlier date);

                  (b) the sum of (i) the aggregate outstanding principal
         amount of all Revolving Loans and Swing Line Loans, plus (ii) the
         aggregate amount of all Letter of Credit Outstandings, does not
         exceed the lesser of (x) the then existing Revolving Loan Commitment
         Amount and (y) the then applicable Borrowing Base Amount; and

                  (c)  no Default shall have then occurred and be continuing.

         SECTION 5.2.2. Credit Extension Request. The Agents shall have
received a Borrowing Request if Loans are being requested, or an Issuance
Request if a Letter of Credit is being requested or extended. Each of the
delivery of a Borrowing Request or Issuance Request and the 



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acceptance by the Borrower of proceeds of any Credit Extension shall
constitute a representation and warranty by the Borrower that on the date of
such Credit Extension (both immediately before and after giving effect thereto
and the application of the proceeds thereof) the statements made in Section
5.2.1 are true and correct.

                                  ARTICLE VI

                        REPRESENTATIONS AND WARRANTIES

         In order to induce the Lenders, the Issuer and the Agents to enter
into this Agreement and to make Credit Extensions hereunder, the Borrower
represents and warrants unto the Agents, the Issuer and each Lender as set
forth in this Article VI.

         SECTION 6.1. Organization, etc. The Borrower and each of its
Subsidiaries (a) is a corporation validly organized and existing and in good
standing to the extent required under the laws of the jurisdiction of its
incorporation, is duly qualified to do business and is in good standing as a
foreign corporation to the extent required under the laws of each jurisdiction
where the nature of its business requires such qualification, except to the
extent that the failure to qualify would not reasonably be expected to result
in a Material Adverse Effect, and (b) has full power and authority and holds
all requisite governmental licenses, permits and other approvals to (i) enter
into and perform its Obligations in connection with the Transaction and under
this Agreement, the Notes and each other Loan Document to which it is a party
and (ii) own and hold under lease its property and to conduct its business
substantially as currently conducted by it except, in the case of this clause
(b)(ii), where the failure to do so could not reasonably be expected to result
in a Material Adverse Effect.

         SECTION 6.2. Due Authorization, Non-Contravention, etc. The
execution, delivery and performance by the Borrower of this Agreement, the
Notes and each other Loan Document executed or to be executed by it, and the
execution, delivery and performance by each other Obligor of each Loan
Document executed or to be executed by it and the Borrower's and, where
applicable, each such other Obligor's participation in the consummation of the
Transaction, are within the Borrower's and each such Obligor's corporate
powers, have been duly authorized by all necessary corporate action, and do
not (i) contravene the Borrower's or any such Obligor's Charter Documents,
(ii) contravene any contractual restriction, law or governmental regulation or
court decree or order binding on or affecting the Borrower or any such
Obligor, where such contravention, individually or in the aggregate, could
reasonably be expected to have a Material Adverse Effect, or (iii) result in,
or require the creation or imposition of, any Lien on any of the Borrower's or
any other Obligor's properties, except pursuant to the terms of a Loan
Document.


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         SECTION 6.3. Government Approval, Regulation, etc. No authorization
or approval or other action by, and no notice to or filing with, any
governmental authority or regulatory body or other Person, is required for the
due execution, delivery or performance by the Borrower or any other Obligor of
this Agreement, the Notes or any other Loan Document to which it is a party,
or for the Borrower's and each such other Obligor's participation in the
consummation of the Transaction, except as have been duly obtained or made and
are in full force and effect or those which the failure to obtain or make
could not reasonably be expected to have a Material Adverse Effect. None of
the Borrower or any other Obligor, or any of the Borrower's Subsidiaries is an
"investment company" within the meaning of the Investment Company Act of 1940,
as amended, or a "holding company", or a "subsidiary company" of a "holding
company", or an "affiliate" of a "holding company" or of a "subsidiary
company" of a "holding company", within the meaning of the Public Utility
Holding Company Act of 1935, as amended.

         SECTION 6.4. Validity, etc. This Agreement constitutes, and the Notes
and each other Loan Document executed by the Borrower will, on the due
execution and delivery thereof, constitute, the legal, valid and binding
obligations of the Borrower enforceable in accordance with their respective
terms; and each Loan Document executed pursuant hereto by each other Obligor
will, on the due execution and delivery thereof by such Obligor, be the legal,
valid and binding obligation of such Obligor enforceable in accordance with
its terms, in each case with respect to this Section 6.4 subject to the
effects of bankruptcy, insolvency, fraudulent conveyance, reorganization,
moratorium and other similar laws relating to or affecting creditors' rights
generally, general equitable principles (whether considered in a proceeding in
equity or at law) and an implied covenant of good faith and fair dealing.

         SECTION 6.5. Financial Information. The Borrower has delivered to the
Agents and each Lender copies of each of (i) the Base Financial Statements,
and (ii) a Pro Forma Balance Sheet. Each of the financial statements described
above has been prepared (in the case of clause (i) in accordance with GAAP
consistently applied) and, in the case of clause (ii), on a basis
substantially consistent with the basis used to prepare the financial
statements referred to in clause (i), and (in the case of clause (i)) present
fairly the consolidated financial condition of the corporations covered
thereby as at the date thereof and the results of their operations for the
periods then ended and (in the case of clause (ii)) include appropriate pro
forma adjustments to give pro forma effect to the Transaction.

         SECTION 6.6. No Material Adverse Change. Since June 30, 1996, there
has been no material adverse change in the financial condition, operations,
assets, business, properties or prospects of the Borrower and its Restricted
Subsidiaries, taken as a whole.

         SECTION 6.7. Litigation, Labor Controversies, etc. There is no
pending or, to the knowledge of the Borrower, threatened litigation, action,
proceeding, labor controversy, arbitration or governmental investigation
affecting any Obligor, or any of their respective properties, businesses,
assets or revenues, which could reasonably be expected to result in a 



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Material Adverse Effect except as disclosed in Item 6.7 ("Litigation") of the
Disclosure Schedule. No material adverse development has occurred in any
litigation, action, labor controversy, arbitration or governmental
investigation or other proceeding disclosed in Item 6.7 ("Litigation") of the
Disclosure Schedule.

         SECTION 6.8. Subsidiaries. The Borrower has only those Subsidiaries
(i) which are identified in Item 6.8 ("Existing Subsidiaries") of the
Disclosure Schedule, or (ii) which are permitted to have been acquired in
accordance with Section 7.2.5 or 7.2.8.

         SECTION 6.9. Ownership of Properties. Except to the extent that the
failure to do so could not reasonably be expected to have a Material Adverse
Effect, the Borrower and each of its Subsidiaries owns good title to, or
leasehold interests in, all of its properties and assets (other than
insignificant properties and assets), real and personal, tangible and
intangible, of any nature whatsoever (including patents, trademarks, trade
names, service marks and copyrights), free and clear of all Liens or material
claims (including material infringement claims with respect to patents,
trademarks, copyrights and the like), except as permitted pursuant to Section
7.2.3.

         SECTION 6.10. Taxes. Each of Holdings, the Borrower and each of the
Borrower's Restricted Subsidiaries has filed all Federal, State and other
material tax returns required by law to have been filed by it and has paid all
taxes and governmental charges thereby shown to be owing, except any such
taxes or charges which are being contested in good faith by appropriate
proceedings and for which adequate reserves in accordance with GAAP shall have
been set aside on its books.

         SECTION 6.11. Pension and Welfare Plans. During the
twelve-consecutive-month period prior to the date of the execution and
delivery of this Agreement, no steps have been taken to terminate any Pension
Plan, and no contribution failure has occurred with respect to any Pension
Plan sufficient to give rise to a Lien under section 302(f) of ERISA, which,
in either case, is reasonably expected to lead to a liability to such Pension
Plan in excess of $10,000,000. No condition exists or event or transaction has
occurred with respect to any Pension Plan which could reasonably be expected
to result in the incurrence by the Borrower or any member of the Controlled
Group of any material liability, fine or penalty other than such condition,
event or transaction which would not reasonably be expected to have a Material
Adverse Effect. Except as disclosed in Item 6.11 ("Employee Benefit Plans") of
the Disclosure Schedule or otherwise approved by the Agents (such approval not
to be unreasonably withheld or delayed), since the date of the last financial
statement the Borrower has not increased any contingent liability with respect
to any post-retirement benefit under a Welfare Plan, other than liability for
continuation coverage described in Part 6 of Subtitle B of Title I of ERISA,
except as would not have Material Adverse Effect.


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         SECTION 6.12. Environmental Matters. Except as set forth in Item 6.12
("Environmental Matters") of the Disclosure Schedule or as, individually or in
the aggregate, could not reasonably be expected to have a Material Adverse
Effect:

                  (a) all facilities and property (including underlying
         groundwater) owned or leased by the Borrower or any of its
         Subsidiaries are, and continue to be, owned or leased by the Borrower
         and its Subsidiaries in compliance with all Environmental Laws;

                  (b) there have been no past, and there are no pending or
         threatened (i) written claims, complaints, notices or requests for
         information received by the Borrower or any of its Subsidiaries with
         respect to any alleged violation of any Environmental Law, or (ii)
         written complaints, notices or inquiries to the Borrower or any of
         its Subsidiaries regarding potential liability under any
         Environmental Law;

                  (c) to the best knowledge of the Borrower, there have been
         no Releases of Hazardous Materials at, on or under any property now
         or previously owned or leased by the Borrower or any of its
         Subsidiaries;

                  (d) the Borrower and its Subsidiaries have been issued and
         are in compliance with all permits, certificates, approvals, licenses
         and other authorizations relating to environmental matters and
         necessary or desirable for their businesses;

                  (e) no property now or, to the best knowledge of the
         Borrower, previously owned or leased by the Borrower or any of its
         Subsidiaries is listed or, to the knowledge of the Borrower or any of
         its Subsidiaries, proposed for listing (with respect to owned
         property only) on the National Priorities List pursuant to CERCLA, on
         the CERCLIS or on any similar state list of sites requiring
         investigation or clean-up;

                  (f) to the best knowledge of the Borrower, there are no
         underground storage tanks, active or abandoned, including petroleum
         storage tanks, on or under any property now or previously owned or
         leased by the Borrower or any of its Subsidiaries;

                  (g) to the best knowledge of the Borrower, the Borrower and
         its Subsidiaries have not directly transported or directly arranged
         for the transportation of any Hazardous Material to any location
         which is listed or to the knowledge of the Borrower or any of its
         Subsidiaries, proposed for listing on the National Priorities List
         pursuant to CERCLA, on the CERCLIS or on any similar state list;

                  (h) to the best knowledge of the Borrower, there are no
         polychlorinated biphenyls or friable asbestos present in a manner or
         condition at any property now or previously owned or leased by the
         Borrower or any Subsidiary of the Borrower; and


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<PAGE>

                  (i) to the best knowledge of the Borrower, no conditions
         exist at, on or under any property now or previously owned or leased
         by the Borrower or any of its Subsidiaries which, with the passage of
         time, or the giving of notice or both, would give rise to liability
         to the Borrower or any of its Subsidiaries under any Environmental
         Law.

         SECTION 6.13. Regulations G, U and X. Neither the Borrower nor
Holdings is engaged in the business of extending credit for the purpose of
purchasing or carrying margin stock, and no proceeds of any Credit Extension
will be used to acquire any "margin stock". Terms for which meanings are
provided in F.R.S. Board Regulation G, U or X or any regulations substituted
therefor, as from time to time in effect, are used in this Section with such
meanings.

         SECTION 6.14. Accuracy of Information. All material factual
information concerning the financial condition, operations or prospects of
Holdings, the Borrower, and the Borrower's Restricted Subsidiaries heretofore
or contemporaneously furnished by or on behalf of the Borrower in writing to
the Agents, the Arranger, the Issuer or any Lender for purposes of or in
connection with this Agreement or any transaction contemplated hereby or with
respect to the Transaction is, and all other such factual information
hereafter furnished by or on behalf of the Borrower, or any of its Restricted
Subsidiaries to the Agents, the Arranger, the Issuer or any Lender will be,
taken as a whole, true and accurate in every material respect on the date as
of which such information is dated or certified and such information is not,
or shall not be, taken as a whole, as the case may be, incomplete by omitting
to state any material fact necessary to make such information not misleading.

         Any term or provision of this Section to the contrary
notwithstanding, insofar as any of the factual information described above
includes assumptions, estimates, projections or opinions, no representation or
warranty is made herein with respect thereto; provided, however, that to the
extent any such assumptions, estimates, projections or opinions are based on
factual matters, the Borrower has reviewed such factual matters and nothing
has come to its attention in the context of such review which would lead it to
believe that such factual matters were not or are not true and correct in all
material respects or that such factual matters omit to state any material fact
necessary to make such assumptions, estimates, projections or opinions not
misleading in any material respect.

         SECTION 6.15. Solvency. The Transaction (including, among other
things, the incurrence of the initial Credit Extension hereunder, the
incurrence by the Borrower of the Indebtedness represented by the Notes and
the Subordinated Notes, the execution and delivery by the Subsidiary
Guarantors, if any, of a Subsidiary Guaranty, the consummation of the Discount
Debenture Issuance and the application of the proceeds of the Credit
Extensions), will not involve or result in any fraudulent transfer or
fraudulent conveyance under the provisions of Section 548 of the Bankruptcy
Code (11 U.S.C. ss.101 et seq., as from time to time hereafter amended, and
any successor or similar statute) or any applicable state law respecting
fraudulent 



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transfers or fraudulent conveyances. On the Closing Date, after giving effect
to the Transaction, the Borrower is Solvent.

                                  ARTICLE VII

                                   COVENANTS

         SECTION 7.1. Affirmative Covenants. The Borrower agrees with the
Agents, the Issuer and each Lender that, until all Commitments have terminated
and all Obligations have been paid and performed in full, the Borrower will
perform the obligations set forth in this Section 7.1.

         SECTION 7.1.1. Financial Information, Reports, Notices, etc. The
Borrower will furnish, or will cause to be furnished, to each Lender and each
Agent copies of the following financial statements, reports, notices and
information:

               (a) as soon as available and in any event within 60 days after
          the end of each of the first three Fiscal Quarters of each Fiscal
          Year of the Borrower (or, if the Borrower is required to file such
          information on a Form 10-Q with the Securities and Exchange
          Commission, promptly following such filing), a consolidated balance
          sheet of the Borrower and its Subsidiaries as of the end of such
          Fiscal Quarter, together with the related consolidated statements of
          operations and cash flows for such Fiscal Quarter and for the period
          commencing at the end of the previous Fiscal Year and ending with
          the end of such Fiscal Quarter (it being understood that the
          foregoing requirement may be satisfied by delivery of the Borrower's
          report to the Securities and Exchange Commission on Form 10-Q, if
          any), certified by the president, chief executive officer,
          treasurer, assistant treasurer, controller or chief financial
          Authorized Officer of the Borrower;

               (b) as soon as available and in any event within 105 days after
          the end of each Fiscal Year of the Borrower (or, if the Borrower is
          required to file such information on a Form 10-K with the Securities
          and Exchange Commission, promptly following such filing), a copy of
          the annual audit report for such Fiscal Year for the Borrower and
          its Subsidiaries, including therein a consolidated balance sheet for
          the Borrower and its Subsidiaries as of the end of such Fiscal Year,
          together with the related consolidated statements of operations and
          cash flows for such Fiscal Year (it being understood that the
          foregoing requirement may be satisfied by delivery of the Borrower's
          report to the Securities and Exchange Commission on Form 10-K, if
          any), in each case certified (without any Impermissible
          Qualification) by Deloitte & Touche LLP or another "Big Six" firm of
          independent public accountants, together with a certificate from
          such accountants as to whether, in making the examination necessary
          for the signing of such annual report by such accountants, they have
          not become aware of any Default that has 




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          occurred and is continuing or, if in the opinion of such accounting
          firm such a Default or Event of Default has occurred and is 
          continuing, a statement as to the nature thereof;

                  (c) together with the delivery of the financial information
         required pursuant to clauses (a) and (b), a Compliance Certificate,
         in substantially the form of Exhibit E, executed by the president,
         chief executive officer, treasurer, assistant treasurer, controller
         or chief financial Authorized Officer of the Borrower, showing (in
         reasonable detail and with appropriate calculations and computations
         in all respects satisfactory to the Agents) compliance with the
         financial covenants set forth in Section 7.2.4;

                  (d) as soon as possible and in any event within five
         Business Days after obtaining knowledge of the occurrence of any
         Default, if such Default is then continuing, a statement of the
         president, chief executive officer, treasurer, assistant treasurer,
         controller or chief financial Authorized Officer of the Borrower
         setting forth details of such Default and the action which the
         Borrower has taken or proposes to take with respect thereto;

                  (e) as soon as possible and in any event within ten Business
         Days after (x) the occurrence of any material adverse development
         with respect to any litigation, action, proceeding or labor
         controversy described in Section 6.7 or (y) the commencement of any
         labor controversy, litigation, action, proceeding of the type
         described in Section 6.7, notice thereof and of the action which the
         Borrower has taken or proposes to take with respect thereto;

                  (f) promptly after the sending or filing thereof, copies of
         all reports and registration statements (other than exhibits thereto
         and any registration statement on Form S-8 or its equivalent) which
         the Borrower or any of its Subsidiaries files with the Securities and
         Exchange Commission or any national securities exchange;

                  (g) as soon as practicable after the chief financial officer
         or the chief executive officer of the Borrower or a member of the
         Borrower's Controlled Group becomes aware of (i) formal steps in
         writing to terminate any Pension Plan or (ii) the occurrence of any
         event with respect to a Pension Plan which, in the case of (i) or
         (ii), could reasonably be expected to result in a contribution to
         such Pension Plan by (or a liability to) the Borrower or a member of
         the Borrower's Controlled Group in excess of $10,000,000, (iii) the
         failure to make a required contribution to any Pension Plan if such
         failure is sufficient to give rise to a Lien under section 302(f) of
         ERISA in an amount in excess of $10,000,000, (iv) the taking of any
         action with respect to a Pension Plan which could reasonably be
         expected to result in the requirement that the Borrower furnish a
         bond to the PBGC or such Pension Plan in an amount in excess of
         $10,000,000 or (v) any material increase in the contingent liability
         of the Borrower with respect to any post-retirement Welfare Plan
         benefit, notice thereof and copies of all documentation relating
         thereto;

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                  (h) within 25 days after the end of each calendar month, a
         Borrowing Base Certificate that is calculated as of the last day of
         such calendar month; and

                  (i) such other information respecting the condition or
         operations, financial or otherwise, of the Borrower or any of its
         Subsidiaries as any Lender through the Administrative Agent may from
         time to time reasonably request.

         SECTION 7.1.2. Compliance with Laws, etc. The Borrower will, and will
cause each of its Subsidiaries to, comply in all material respects with all
applicable laws, rules, regulations and orders, such compliance to include
(without limitation) (i) except as permitted under Section 7.2.8, the
maintenance and preservation of its corporate existence and qualification as a
foreign corporation, except where the failure to so qualify could not
reasonably be expected to have a Material Adverse Effect, and (ii) the
payment, before the same become delinquent, of all material taxes, assessments
and governmental charges imposed upon it or upon its property except to the
extent being contested in good faith by appropriate proceedings and for which
adequate reserves in accordance with GAAP shall have been set aside on its
books.

         SECTION 7.1.3. Maintenance of Properties. Except to the extent that
the failure to do so could not reasonably be expected to have a Material
Adverse Effect, the Borrower will, and will cause each of its Subsidiaries to,
maintain, preserve, protect and keep its properties (other than insignificant
properties) in good repair, working order and condition (ordinary wear and
tear excepted), and make necessary and proper repairs, renewals and
replacements so that its business carried on in connection therewith may be
properly conducted at all times unless the Borrower determines in good faith
that the continued maintenance of any of its properties is no longer
economically desirable.

         SECTION 7.1.4. Insurance. The Borrower will, and will cause each of
its Restricted Subsidiaries to, maintain or cause to be maintained with
responsible insurance companies insurance with respect to its properties and
business against such casualties and contingencies and of such types and in
such amounts as is customary in the case of similar businesses and with such
provisions and endorsements as the Agents may reasonably request and will,
upon request of the Agents, furnish to the Agents and each Lender a
certificate of an Authorized Officer of the Borrower setting forth the nature
and extent of all insurance maintained by the Borrower and its Restricted
Subsidiaries in accordance with this Section.

         SECTION 7.1.5. Books and Records. The Borrower will, and will cause
each of its Restricted Subsidiaries to, keep books and records which
accurately reflect in all material respects all of its business affairs and
transactions and permit the Agents, the Issuer and each Lender or any of their
respective representatives, at reasonable times and intervals, and upon
reasonable notice, but, unless an Event of Default shall have occurred and be
continuing, not more frequently than once in each Fiscal Year, to visit its
corporate offices, to discuss its financial matters with its officers and,
only in the presence of a representative of the Borrower 

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(whose attendance at such discussion cannot be unreasonably refused), its
independent public accountants (and the Borrower hereby authorizes such
independent public accountants to discuss the Borrower's financial matters
with the Issuer and each Lender or its representatives, so long as a
representative of the Borrower is present) and to examine any of its books or
other financial records. The cost and expense of each such visit shall be
borne by the applicable Agent or Lender.

         SECTION 7.1.6. Environmental Covenant. The Borrower will and will
cause each of its Subsidiaries to,

                  (a) use and operate all of its facilities and properties in
         compliance with all Environmental Laws, keep all necessary permits,
         approvals, certificates, licenses and other authorizations relating
         to environmental matters in effect and remain in compliance
         therewith, and handle all Hazardous Materials in compliance with all
         applicable Environmental Laws, in each case except where the failure
         to comply with the terms of this clause could not reasonably be
         expected to have a Material Adverse Effect;

                  (b) promptly notify the Agents and provide copies of all
         written claims, complaints, notices or inquiries relating to the
         condition of its facilities and properties or compliance with
         Environmental Laws which would have, or would reasonably be expected
         to have, a Material Adverse Effect, and promptly cure and have
         dismissed with prejudice any material actions and proceedings
         relating to compliance with Environmental Laws, except to the extent
         being diligently contested in good faith by appropriate proceedings
         and for which adequate reserves in accordance with GAAP have been set
         aside on its books; and

                  (c) provide such information and certifications which the
         Agents may reasonably request from time to time to evidence
         compliance with this Section 7.1.6.

         SECTION 7.1.7. Future Subsidiaries; Material Subsidiaries. The
Borrower hereby covenants and agrees as follows:

                  (a) Upon any Person (other than the Trademark Subsidiary and
         the IPO Subsidiary) becoming, after the Closing Date, a Material
         Subsidiary of the Borrower that is a U.S. Subsidiary, or (in the case
         of clause (a)(ii) below only) upon the Borrower or any Material
         Subsidiary of the Borrower that is a U.S. Subsidiary (other than the
         Trademark Subsidiary and the IPO Subsidiary) acquiring additional
         Capital Stock of any existing Subsidiary (other than the Trademark
         Subsidiary and the IPO Subsidiary), the Borrower shall notify the
         Agents of such acquisition, and

                           (i) the Borrower shall promptly cause such Material
                  Subsidiary to execute and deliver to the Administrative
                  Agent, with counterparts for each Lender, a 


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          Subsidiary Security Agreement (or a supplement thereto) (and, if
          such Material Subsidiary owns any real property, a Mortgage),
          together with Uniform Commercial Code financing statements (form
          UCC-1) executed and delivered by the Material Subsidiary naming the
          Material Subsidiary as the debtor and the Administrative Agent as
          the secured party, or other similar instruments or documents, in
          appropriate form for filing under the Uniform Commercial Code and
          any other applicable recording statutes, in the case of real
          property, of all jurisdictions as may be necessary or, in the
          opinion of the Administrative Agent, desirable to perfect the
          security interest of the Administrative Agent pursuant to the
          Subsidiary Security Agreement or a Mortgage, as the case may be
          (other than the perfection of security interests in motor vehicles);
          and

               (ii) the Borrower shall promptly deliver, or cause to be
          delivered, to the Administrative Agent under a Pledge Agreement (or
          a supplement thereto) certificates (if any) representing all of the
          issued and outstanding shares of Capital Stock of such Subsidiary
          (other than the Trademark Subsidiary and the IPO Subsidiary) owned
          by the Borrower or any Material Subsidiary of the Borrower that is a
          U.S. Subsidiary, as the case may be, along with undated stock powers
          for such certificates, executed in blank, or, if any securities
          subject thereto are uncertificated securities or are held through a
          financial intermediary, confirmation and evidence satisfactory to
          the Agents that appropriate book entries have been made in the
          relevant books or records of a financial intermediary or the issuer
          of such securities, as the case may be, or other appropriate steps
          shall have been taken under applicable law resulting in the
          perfection of the security interest granted in favor of the
          Administrative Agent pursuant to the terms of a Pledge Agreement;

together, in each case, with such opinions, in form and substance and from
counsel satisfactory to the Agents, as the Agents may reasonably require;
provided, however, that notwithstanding the foregoing, no Non-U.S. Subsidiary
shall be required to execute and deliver a Mortgage or a Subsidiary Security
Agreement (or a supplement thereto), nor will the Borrower or any Subsidiary
of the Borrower be required to deliver in pledge pursuant to a Pledge
Agreement in excess of 65% of the total combined voting power of all classes
of Capital Stock of a Non-U.S. Subsidiary entitled to vote.

         (b) Upon any Person (other than the Trademark Subsidiary and the IPO
Subsidiary) becoming, after the Closing Date, a Material Subsidiary of the
Borrower that is a U.S. Subsidiary, the Borrower shall notify the Agents of
such event, and the Borrower shall promptly cause such Material Subsidiary to
execute and deliver to the Administrative Agent, with counterparts for each
Lender, a Subsidiary Guaranty together with such opinions, in form and
substance and from counsel satisfactory to the Agents, as the Agents may
reasonably require.

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         SECTION 7.1.8. Future Leased Property and Future Acquisitions of Real
Property; Future Acquisition of Other Property.

               (a) Prior to entering into any new lease of real property or
          renewing any existing lease of real property following the Closing
          Date, the Borrower shall, and shall cause each of its U.S.
          Subsidiaries (other than the Trademark Subsidiary and the IPO
          Subsidiary) that is a Restricted Subsidiary to, use its (and their)
          best efforts (which shall not require the expenditure of cash or the
          making of any material concessions under the relevant lease) to
          deliver to the Administrative Agent a Waiver executed by the lessor
          of any real property that is to be leased by the Borrower or such
          U.S. Subsidiary for a term in excess of one year in any state which
          by statute grants such lessor a "landlord's" (or similar) Lien which
          is superior to the Administrative Agent's, to the extent the value
          of any personal property of the Borrower or its U.S. Subsidiaries to
          be held at such leased property exceeds (or it is anticipated that
          the value of such personal property will, at any point in time
          during the term of such leasehold term, exceed) $10,000,000.

               (b) In the event that the Borrower or any of its U.S.
          Subsidiaries that is a Restricted Subsidiary shall acquire any real
          property having a value as determined in good faith by the
          Administrative Agent in excess of $5,000,000 in the aggregate, the
          Borrower or the applicable U.S. Subsidiary shall, promptly after
          such acquisition, execute a Mortgage and provide the Administrative
          Agent with (i) evidence of the completion (or satisfactory
          arrangements for the completion) of all recordings and filings of
          such Mortgage as may be necessary or, in the reasonable opinion of
          the Administrative Agent, desirable effectively to create a valid,
          perfected, first priority Lien, subject to Liens permitted by
          Section 7.2.3, against the properties purported to be covered
          thereby, (ii) mortgagee's title insurance policies in favor of the
          Agents and the Lenders in amounts and in form and substance and
          issued by insurers, reasonably satisfactory to the Agents, with
          respect to the property purported to be covered by such Mortgage,
          insuring that title to such property is marketable and that the
          interests created by the Mortgage constitute valid first Liens
          thereon free and clear of all defects and encumbrances other than as
          approved by the Agents, and such policies shall also include a
          revolving credit endorsement and such other endorsements as the
          Agents shall request and shall be accompanied by evidence of the
          payment in full of all premiums thereon, and (iii) such other
          approvals, opinions, or documents as the Agents may reasonably
          request.

               (c) In accordance with the terms and provisions of the Security
          Documents, the Borrower and each Material Subsidiary that is a U.S.
          Subsidiary (other than the Trademark Subsidiary and the IPO
          Subsidiary) shall provide the Agents with evidence of all recordings
          and filings as may be necessary or, in the reasonable opinion of the
          Administrative Agent, desirable to create a valid, perfected first
          priority Lien, subject to the Liens permitted by Section 7.2.3,
          against all property acquired after the Closing Date (excluding
          motor vehicles 


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          and (except to the extent required under clause (b) of Section
          7.1.8) fee interests in real property).


         SECTION 7.1.9. Use of Proceeds, etc. The Borrower shall

                  (a)  apply the proceeds of the Loans

                           (i) to pay, in part, through the Closing Date
                  Dividend and/or the Intercompany Loan to Holdings, the cash
                  portion of the obligations of Holdings in connection with
                  the Transaction and to pay the transaction fees and expenses
                  associated with the Transaction; provided, that not more
                  than $10,000,000 of the proceeds from Revolving Loans may be
                  used to finance the consummation of Transaction (including
                  reasonably related transaction fees and expenses); and

                           (ii) in the case of Revolving Loans and Swing Line
                  Loans, for working capital and general corporate purposes of
                  the Borrower and its Subsidiaries; and

                  (b) use Letters of Credit only for purposes of supporting
         working capital and general corporate purposes of the Borrower and
         its Subsidiaries.

         SECTION 7.1.10. Hedging Obligations. Within six months following the
Closing Date, the Administrative Agent shall have received evidence
satisfactory to it that the Borrower has entered into interest rate swap, cap,
collar or similar arrangements designed to protect the Borrower against
fluctuations in interest rates with respect to at least 50% of the aggregate
principal amount of the Term Loans for a period of at least three years from
the date the initial interest rate protection arrangement was obtained, with
terms reasonably satisfactory to the Borrower and the Agents.

         SECTION 7.1.11. Undertaking. The Borrower will deliver to the Agents
no later than 60 days after the Closing Date instruments or documents, in
appropriate form for filing with the United States Patent and Trademark
Office, sufficient to create and perfect a security interest in intellectual
property owned as of the Closing Date by the Borrower or any of its
Subsidiaries..

         SECTION 7.2. Negative Covenants. The Borrower agrees with the Agents
and each Lender that, until all Commitments have terminated, and all
Obligations have been paid and performed in full, the Borrower will perform
the obligations set forth in this Section 7.2.

         SECTION 7.2.1. Business Activities. The Borrower will not, and will
not permit any of its Restricted Subsidiaries to, engage in any business
activity, except the equipment maintenance and support services businesses and
any businesses reasonably ancillary or related thereto (the "DecisionOne
Business"); provided, however, that, any term or provision hereof (including
this Section 7.2) to the contrary notwithstanding, (i) the Trademark
Subsidiary shall conduct no 



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business activity other than that directly connected with the ownership or
licensing of trademarks, trade names, trade secrets, trade dress, service
marks, patents, copyrights, mask works and other intellectual property
associated with the DecisionOne Business and the licensing of such trademarks,
trade names, trade secrets, trade dress, service marks, patents, copyrights,
mask works and other intellectual property associated with the DecisionOne
Business to Holdings and its Restricted Subsidiaries and the lending of the
proceeds thereof to the Borrower and its Restricted Subsidiaries and (ii) the
IPO Subsidiary shall conduct no business activity other than holding the
promissory note issued by the Borrower to the IPO Subsidiary in the amount of
$106,000,000, representing proceeds received from the April, 1996 Initial
Public Offering, plus accrued interest thereon (including interest added to
the principal thereof).

         SECTION 7.2.2. Indebtedness. The Borrower will not, and will not
permit any of its Restricted Subsidiaries to, create, incur, assume or suffer
to exist or otherwise become or be liable in respect of any Indebtedness,
other than, without duplication, the following:

               (a) Indebtedness outstanding on the Closing Date and identified
          in Item 7.2.2(a) ("Ongoing Indebtedness") of the Disclosure
          Schedule, and refinancings and replacements thereof in a principal
          amount not exceeding the principal amount of the Indebtedness so
          refinanced or replaced and with an average life to maturity of not
          less than the then average life to maturity of the Indebtedness so
          refinanced or replaced;

               (b) Indebtedness in respect of the Credit Extensions and other
          Obligations;

               (c) Indebtedness incurred by the Borrower or any of its
          Restricted Subsidiaries that is represented by Capitalized Lease
          Liabilities, mortgage financings or purchase money obligations (but
          only to the extent otherwise permitted by Section 7.2.7); provided,
          that the maximum aggregate amount of all Indebtedness permitted
          under this clause (c) shall not at any time exceed $25,000,000;

               (d) Hedging Obligations of the Borrower or any of its
          Restricted Subsidiaries in respect of the Credit Extensions;

               (e) intercompany Indebtedness of (x) any Restricted Subsidiary
          of the Borrower owing to the Borrower or any of its Restricted
          Subsidiaries or (y) the Borrower to any of its Restricted
          Subsidiaries, which Indebtedness (i) shall be evidenced by one or
          more promissory notes in form and substance satisfactory to the
          Agents which (except in the case of any such notes held by a
          Non-U.S. Subsidiary, a Subsidiary that is not a Material Subsidiary,
          the Trademark Subsidiary or the IPO Subsidiary) have been duly
          executed and delivered to (and indorsed to the order of) the
          Administrative Agent in pledge pursuant to a Pledge Agreement, and
          (ii) shall not be forgiven or otherwise discharged for any
          consideration other than payment (Dollar for Dollar) in cash unless
          the Agents otherwise consent;

  
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<PAGE>

               (f) Indebtedness evidenced by any Subordinated Note and
          guarantees thereof in an aggregate outstanding principal amount not
          to exceed $150,000,000;

               (g) Assumed Indebtedness of the Borrower and its Restricted
          Subsidiaries in an aggregate principal amount not to exceed
          $25,000,000 at any time outstanding;

               (h) unsecured Indebtedness of the Borrower and its Restricted
          Subsidiaries in an aggregate amount not to exceed $25,000,000
          incurred in connection with any acquisition;

               (i) Indebtedness of Non-U.S. Subsidiaries of the Borrower in an
          aggregate principal amount not to exceed $5,000,000 at any time
          outstanding; and

               (j) other unsecured Indebtedness of the Borrower and its
          Restricted Subsidiaries in an aggregate amount at any time
          outstanding not to exceed $50,000,000 plus the unutilized and
          available amounts under clause (h) above plus the difference between
          the maximum amount of additional Revolving Loan Commitments provided
          under clause (c) of Section 2.1.2 and the then outstanding amount of
          additional Revolving Loans made pursuant to clause (c) of Section
          2.1.2;

provided, however, that (i) no Indebtedness otherwise permitted hereunder
(other than Indebtedness permitted under clause (e)) may be incurred by the
Trademark Subsidiary or the IPO Subsidiary, (ii) no Indebtedness otherwise
permitted by clause (c), (e), (g), (h) or (j) may be incurred if, after giving
effect to the incurrence thereof, any Default shall have occurred and be
continuing, and (iii) that all such Indebtedness of the type described in
clause (e)(y) above that is owed to Subsidiaries which are not party to a
Subsidiary Guaranty shall be subordinated, in writing, to the Obligations upon
terms satisfactory to the Agents.

         SECTION 7.2.3. Liens. The Borrower will not, and will not permit any
of its Restricted Subsidiaries to, create, incur, assume or suffer to exist
any Lien upon any of its property, revenues or assets, whether now owned or
hereafter acquired, except:

               (a) Liens existing on the Closing Date and identified in Item
          7.2.2(b) ("Ongoing Liens") of the Disclosure Schedule;

               (b) Liens securing payment of the Obligations or any obligation
          under any Rate Protection Agreement, granted pursuant to any Loan
          Document;

               (c) Liens granted to secure payment of Indebtedness of the type
          permitted and described in clause (c) of Section 7.2.2;

               (d) Liens for taxes, assessments or other governmental charges
          or levies, including Liens pursuant to Section 107(l) of CERCLA or
          other similar law, not at the 

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<PAGE>

          time delinquent or thereafter payable without penalty or being
          contested in good faith by appropriate proceedings and for which
          adequate reserves in accordance with GAAP shall have been set aside
          on its books;

               (e) Liens of carriers, warehousemen, mechanics, repairmen,
          materialmen, contractors, laborers and landlords or other like Liens
          incurred in the ordinary course of business for sums not overdue for
          a period of more than 30 days or being diligently contested in good
          faith by appropriate proceedings and for which adequate reserves in
          accordance with GAAP shall have been set aside on its books;

               (f) Liens incurred in the ordinary course of business in
          connection with workmen's compensation, unemployment insurance or
          other forms of governmental insurance or benefits, or to secure
          performance of tenders, bids, statutory or regulatory obligations,
          insurance obligations, leases and contracts (other than for borrowed
          money) entered into in the ordinary course of business or to secure
          obligations on surety or appeal bonds;

               (g) judgment Liens in existence less than 30 days after the
          entry thereof or with respect to which execution has been stayed or
          the payment of which is covered in full by a bond or (subject to a
          customary deductible) by insurance maintained with responsible
          insurance companies;

                  (h) Liens with respect to minor imperfections of title and
         easements, rights-of-way, restrictions, reservations, permits,
         servitudes and other similar encumbrances on real property and
         fixtures which do not materially detract from the value or materially
         impair the use by the Borrower or any such Restricted Subsidiary in
         the ordinary course of their business of the property subject
         thereto;

               (i) leases or subleases granted by the Borrower or any of its
          Restricted Subsidiaries to any other Person in the ordinary course
          of business;

               (j) Liens in the nature of trustees' Liens granted pursuant to
          any indenture governing any Indebtedness permitted by Section 7.2.2,
          in each case in favor of the trustee under such indenture and
          securing only obligations to pay compensation to such trustee, to
          reimburse its expenses and to indemnify it under the terms thereof;

               (k) Liens of sellers of goods to the Borrower and its
          Restricted Subsidiaries arising under Article 2 of the U.C.C. or
          similar provisions of applicable law in the ordinary course of
          business, covering only the goods sold and securing only the unpaid
          purchase price for such goods and related expenses;

                                    85


<PAGE>
               (l) Liens securing Assumed Indebtedness of the Borrower and its
          Subsidiaries permitted pursuant to clause (g) of Section 7.2.2;
          provided, however, that (i) any such Liens attach only to the
          property of the Subsidiary acquired, or the property acquired, in
          connection with such Assumed Indebtedness and shall not attach to
          any assets of the Borrower or any of its Restricted Subsidiaries
          theretofore existing or which arise after the date thereof and (ii)
          the Assumed Indebtedness and other secured Indebtedness of the
          Borrower and its Restricted Subsidiaries secured by any such Lien
          shall not exceed 100% of the fair market value of the assets being
          acquired in connection with such Assumed Indebtedness; and

               (m) Liens on assets of Non-U.S. Subsidiaries of the Borrower
          securing Indebtedness permitted pursuant to clause (i) of Section
          7.2.2;

provided, however, that no Liens otherwise permitted by clause (c), (e), (f),
(h), (i), (j), (k), (l) or (m) may be created, incurred, assumed or otherwise
permitted to exist upon any property, revenues or assets of the Trademark
Subsidiary or the IPO Subsidiary.

         SECTION 7.2.4.  Financial Covenants.

                  (a) Adjusted EBITDA. The Borrower will not permit Adjusted
         EBITDA for the period of four consecutive Fiscal Quarters ending on
         the last day of any Fiscal Quarter occurring during any period set
         forth below to be less than the amount set forth opposite such
         period:


             Period              Adjusted EBITDA

Closing Date to 6/30/98            $105,000,000
7/1/98 to 6/30/99                  $110,000,000
7/1/99 to 6/30/00                  $120,000,000
7/1/00 to 6/30/01                  $135,000,000
7/1/01 to 6/30/02                  $160,000,000
7/1/02 to 6/30/03                  $180,000,000
7/1/03 and thereafter              $200,000,000

                  (b) Leverage Ratio. The Borrower will not permit the
         Leverage Ratio as of the end of any Fiscal Quarter occurring during
         any period set forth below to be greater than the ratio set forth
         opposite such period:

          Period                Leverage Ratio
          ------                --------------
 Closing Date to 6/30/98             6.00:1

                                    86


<PAGE>

 7/1/98 to 6/30/99                   5.50:1
 7/1/99 to 6/30/00                   5.00:1
 7/1/00 to 6/30/01                   4.50:1
 7/1/01 to 6/30/02                   3.50:1
 7/1/02 and thereafter               3.00:1

                  (c) Interest Coverage Ratio. The Borrower will not permit
         the Interest Coverage Ratio as of the end of any Fiscal Quarter
         ending after the Closing Date and occurring during any period set
         forth below to be less than the ratio set forth opposite such period:

                                                Interest Coverage
        Period                                      Ratio
        ------                                      -----
  Closing Date to 6/30/98                           1.75:1
  7/1/98 to 6/30/99                                 1.85:1
  7/1/99 to 6/30/00                                 2.00:1
  7/1/00 to 6/30/01                                 2.25:1
  7/1/01 to 6/30/02                                 2.50:1
  7/1/02 to 6/30/03                                 3.00:1
  7/1/03 and thereafter                             3.50:1

                  (d)  Fixed Charge Coverage Ratio.  The Borrower will not 
         permit the Fixed Charge Coverage Ratio as of the end of any Fiscal 
         Quarter ending after the Closing Date to be less than 1.10:1.

         SECTION 7.2.5. Investments. The Borrower will not, and will not
permit any of its Restricted Subsidiaries to, make, incur, assume or suffer to
exist any Investment in any other Person, except:

               (a) Investments existing on the Closing Date and identified in
          Item 7.2.5(a) ("Ongoing Investments") of the Disclosure Schedule;

               (b) Cash Equivalent Investments;

               (c) without duplication, Investments permitted as Indebtedness
          pursuant to Section 7.2.2;

               (d) without duplication, Investments permitted as Capital
          Expenditures pursuant to Section 7.2.7;

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<PAGE>


               (e) Investments by the Borrower in any of its Restricted
          Subsidiaries, or by any such Restricted Subsidiary in any Restricted
          Subsidiary of the Borrower, by way of contributions to capital;

               (f) additional Investments by the Borrower or any of its
          Restricted Subsidiaries from capital contributions by Holdings to
          the Borrower, sales of Capital Stock by the Borrower to Holdings or
          repayments of the Intercompany Loan by Holdings to the Borrower, in
          each case after the Closing Date for the purpose of making an
          Investment identified in a notice to the Agents on or prior to the
          date such contribution, sale or repayment is made, which Investments
          shall result in the Borrower or such Restricted Subsidiary acquiring
          a majority controlling interest in the Person in which such
          Investment was made or increasing any such controlling interest
          already maintained by it;

               (g) Investments to the extent the consideration received
          pursuant to clause (d)(i) of Section 7.2.9 is not all cash;

               (h) Investments in the form of loans to officers, directors and
          employees of the Borrower and its Restricted Subsidiaries for the
          sole purpose of purchasing Holdings common stock (or purchases of
          such loans made by others) in an aggregate amount at any time
          outstanding not to exceed $5,000,000;

               (i) the Intercompany Loan;

               (j) Investments in Unrestricted Subsidiaries of the Borrower in
          an aggregate amount at any time outstanding not to exceed
          $15,000,000; or

               (k) other Investments (including Assumed Indebtedness) made by
          the Borrower or any of its Restricted Subsidiaries in an aggregate
          amount not to exceed $50,000,000 in any single transaction or series
          of related transactions or $150,000,000 in the aggregate, which
          Investments shall result in the Borrower or the relevant Subsidiary
          acquiring (subject to Section 7.2.1) a majority controlling interest
          in the Person in which such Investment was made or increasing any
          such controlling interest maintained by it in such Person;

provided, however, that

                  (l) any Investment which when made complies with the
         requirements of the definition of the term "Cash Equivalent
         Investment" may continue to be held notwithstanding that such
         Investment if made thereafter would not comply with such
         requirements;


                                    88


<PAGE>

                  (m) no Investment otherwise permitted (i) hereunder (other
         than Investments consisting of Indebtedness permitted under clause
         (e) of Section 7.2.2) shall be permitted to be made by the Trademark
         Subsidiary or the IPO Subsidiary or (ii) by clause (c) (except to the
         extent permitted under Section 7.2.2), (e), (f), (h), (j) or (k))
         shall be permitted to be made if, immediately before or after giving
         effect thereto, any Default shall have occurred and be continuing.

         SECTION 7.2.6. Restricted Payments, etc. On and at all times after
the date hereof:

               (a) the Borrower will not, and will not permit any of its
          Restricted Subsidiaries to, declare, pay or make any payment,
          dividend, distribution or exchange (in cash, property or
          obligations) on or in respect of any shares of any class of Capital
          Stock (now or hereafter outstanding) of the Borrower or on any
          warrants, options or other rights with respect to any shares of any
          class of Capital Stock (now or hereafter outstanding) of the
          Borrower (other than (i) dividends or distributions payable in its
          common stock or warrants to purchase its common stock and (ii)
          splits or reclassifications of its stock into additional or other
          shares of its common stock) or apply, or permit any of its
          Restricted Subsidiaries to apply, any of its funds, property or
          assets to the purchase, redemption, exchange, sinking fund or other
          retirement of, or agree or permit any of its Restricted Subsidiaries
          to purchase, redeem or exchange, any shares of any class of Capital
          Stock (now or hereafter outstanding) of the Borrower, warrants,
          options or other rights with respect to any shares of any class of
          Capital Stock (now or hereafter outstanding) of the Borrower;

               (b) the Borrower will not, and will not permit any of its
          Restricted Subsidiaries to, (i) make any payment or prepayment of
          principal of, or make any payment of interest on, any Subordinated
          Note or Discount Debenture on any day other than the stated,
          scheduled date for such payment or prepayment set forth in the
          documents and instruments memorializing such Subordinated Note or
          Discount Debenture, or which would violate the subordination
          provisions of such Subordinated Note or Discount Debenture, or (ii)
          redeem, purchase or defease any Subordinated Note or Discount
          Debenture (the foregoing prohibited acts referred to in clauses (a)
          and (b) above are herein collectively referred to as "Restricted
          Payments");

provided, however, that

               (c) notwithstanding the provisions of clause (a) above, the
          Borrower shall be permitted to make Restricted Payments to Holdings
          to the extent necessary to enable Holdings to


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<PAGE>

               (i) pay its overhead expenses in an amount not to exceed
          $2,000,000 in the aggregate in any Fiscal Year (exclusive of
          advisory fees in an amount not to exceed $500,000 in the aggregate
          in any Fiscal Year);

               (ii) pay taxes in an amount not to exceed the amount provided
          in the Tax Sharing Agreement; provided, however, that in no event
          shall the amount permitted to be paid by the Borrower to Holdings
          pursuant to this clause (c)(ii) in respect of the Borrower's
          obligations under the Tax Sharing Agreement in any Fiscal Year
          exceed the amount of federal, state and local taxes that the
          Borrower and its Subsidiaries (on a consolidated basis) would be
          required to pay for such Fiscal Year if they did not file a
          consolidated income tax return with Holdings for such Fiscal Year;

               (iii) make payments in respect of statutory appraisal rights
          (and any settlement thereof) exercised by holders of outstanding
          Capital Stock of DOH in connection with the Merger; and

               (iv) so long as (A) no Default shall have occurred and be
          continuing on the date such Restricted Payment is declared or to be
          made, nor would a Default result from the making of such Restricted
          Payment, (B) after giving effect to the making of such Restricted
          Payment, the Borrower shall be in pro forma compliance with the
          covenants set forth in Section 7.2.4 for the most recent full Fiscal
          Quarter immediately preceding the date of the making of such
          Restricted Payment for which the relevant financial information has
          been delivered pursuant to clause (a) or clause (b) of Section
          7.1.1, and (C) an Authorized Officer of the Borrower shall have
          delivered a certificate to the Administrative Agent in form and
          substance satisfactory to the Administrative Agent (including a
          calculation of the Borrower's compliance with the covenants set
          forth in Section 7.2.4 in reasonable detail) certifying as to the
          accuracy of clauses (c)(iv)(A) and (c)(iv)(B) above,

                    (x) repurchase, redeem or otherwise acquire or retire for
               value any Capital Stock of Holdings, or any warrant, option or
               other right to acquire Capital Stock of Holdings, held by any
               member of the Borrower's or any of the Borrower's Restricted
               Subsidiaries' management pursuant to any management equity
               subscription agreement or stock option agreement; provided that
               (A) the aggregate price paid for all such repurchased,
               redeemed, acquired or retired Capital Stock, warrants, options
               and other rights shall not exceed (I) $5,000,000 in any
               calendar year (with unused amounts in any calendar year being
               carried forward to succeeding calendar years subject to a
               maximum (without giving effect to the following clause (II)) of
               $10,000,000 in any calendar year) plus (II) the aggregate cash


                                      90


<PAGE>

               proceeds received by the Borrower during such calendar year
               from any reissuance of Capital Stock of Holdings, and warrants,
               options and other rights to acquire Capital Stock of Holdings,
               by Holdings or the Borrower to members of management of the
               Borrower and its Restricted Subsidiaries and (B) no Default or
               Event of Default shall have occurred and be continuing
               immediately after such transaction; or

                    (y) pay for the repurchase, retirement or other
               acquisition or retirement for value of Capital Stock of
               Holdings or options, warrants or other rights to acquire
               Capital Stock of Holdings outstanding on the date of this
               Agreement and which are not held by the Equity Investors or any
               member of management of Holdings or any of its Subsidiaries on
               the date of this Agreement (including any Capital Stock,
               options, warrants or rights issued in respect of such Capital
               Stock, options, warrants or rights as a result of a stock
               split, recapitalization, merger, combination, consolidation or
               otherwise, but excluding any Capital Stock, options, warrants
               or rights issued pursuant to any management equity plan or
               stock option plan or similar agreement) in an aggregate amount
               not to exceed (I) $10,000,000 and (II) an incremental
               $20,000,000 in each succeeding calendar year so long as (A)
               after giving effect to the making of such Restricted Payment,
               the Leverage Ratio shall be less than 4.0:1.0 on a pro forma
               basis for the most recent full Fiscal Quarter immediately
               preceding the date of the making of such Restricted Payment for
               which the relevant financial information has been delivered
               pursuant to clause (a) or clause (b) of Section 7.1.1, (B) an
               Authorized Officer of the Borrower shall have delivered a
               certificate to the Administrative Agent in form and substance
               satisfactory to the Administrative Agent (including a
               calculation of the Leverage Ratio in reasonable detail)
               certifying to the accuracy of clause (A) above and certifying
               that no Default shall have occurred and be continuing on the
               date such Restricted Payment is made, nor would a Default
               result from the making of such Restricted Payment, and (C) the
               amount of such Restricted Payment shall not exceed 25% of the
               Excess Cash Flow for the period from August 31, 1997 through
               the most recently ended Fiscal Quarter;

                    (d) notwithstanding the provisions of clauses (a) and (b)
               above, the Borrower and its Restricted Subsidiaries shall be
               permitted to pay dividends to Holdings to enable Holdings to
               pay cash interest on Indebtedness of Holdings in accordance
               with the terms of each of such Indebtedness in an aggregate
               amount not to exceed 25% of Excess Cash Flow for the period
               from August 31, 1997 through the most recently ended Fiscal
               Quarter (net of amounts in respect of clause (c)(iv)(y) above)
               so long as (A) after giving effect to the making of such
               Restricted Payment, (i) the Leverage Ratio shall be less than
               4.0:1.0 

                                      91



<PAGE>

               on a pro forma basis and (ii) the Borrower shall be in pro
          forma compliance with the Fixed Charge Coverage Ratio covenant set
          forth in clause (d) of Section 7.2.4, in each case for the most
          recent full Fiscal Quarter immediately preceding the date of the
          making of such Restricted Payment for which the relevant financial
          information has been delivered pursuant to clause (a) or clause (b)
          of Section 7.1.1 and (B) an Authorized Officer of the Borrower shall
          have delivered a certificate to the Administrative Agent in form and
          substance satisfactory to the Administrative Agent (including a
          calculation of the Leverage Ratio and Fixed Charge Coverage Ratio in
          reasonable detail) certifying to the accuracy of clause (A) above
          and certifying that no Default shall have occurred and be continuing
          on the date such Restricted Payment is made, nor would a Default
          result from the making of such Restricted Payment;

               (e) notwithstanding the provisions of clauses (a) and (b)
          above, the Borrower and its Subsidiaries shall be permitted to make
          the Restricted Payments included in the Transaction; and

               (f) notwithstanding the provisions of clauses (a) and (b)
          above, the Borrower may pay a dividend to Holdings consisting solely
          of a transfer of all or a portion of the Intercompany Loan.

         SECTION 7.2.7. Capital Expenditures, etc. With respect to Capital
Expenditures, the parties covenant and agree as follows:

               (a) The Borrower will not, and will not permit any of its
          Restricted Subsidiaries to, make or commit to make Capital
          Expenditures in any Fiscal Year, except Capital Expenditures of the
          Borrower and its Restricted Subsidiaries (other than the Trademark
          Subsidiary and the IPO Subsidiary) which do not aggregate in excess
          of (x) in the case of Fiscal Years ending on or prior to June 30,
          2000, $20,000,000 in such Fiscal Year or (y) in the case of any
          Fiscal Year thereafter, $25,000,000 in such Fiscal Year; provided,
          however, that, to the extent the amount of Capital Expenditures
          permitted to be made in any Fiscal Year pursuant to this Section
          exceeds the aggregate amount of Capital Expenditures actually made
          during such Fiscal Year, such excess amount (up to an aggregate of
          50% of the amount of Capital Expenditures permitted for such Fiscal
          Year, without giving effect to this proviso) may be carried forward
          to (but only to) the next succeeding Fiscal Year (any such amount to
          be certified by the Borrower to the Agents in the Compliance
          Certificate delivered for the last Fiscal Quarter of such Fiscal
          Year, and any such amount carried forward to a succeeding Fiscal
          Year shall be deemed to be used prior to the Borrower and its
          Subsidiaries using the amount of Capital Expenditures permitted by
          this Section in such succeeding Fiscal Year, without giving effect
          to such carry-forward).

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<PAGE>

                  (b) The parties acknowledge and agree that the permitted
         Capital Expenditure level set forth in clause (a) above shall be
         exclusive of (i) the amount of Capital Expenditures actually made
         with cash capital contributions made, directly or indirectly, to the
         Borrower or any of its Restricted Subsidiaries by Holdings, the
         proceeds of equity issuances made by the Borrower or any of its
         Restricted Subsidiaries, directly or indirectly, to Holdings, and
         repayments by Holdings of the Intercompany Loan, in each case after
         the Closing Date and specifically identified in a certificate
         delivered by an Authorized Office of the Borrower to the Agents on or
         about the time such capital contribution or equity issuance is made
         and (ii) that portion of any acquisition that is permitted under
         Section 7.2.5 (other than pursuant to clause (d) thereof) that is
         accounted for as a Capital Expenditure.

         SECTION 7.2.8. Consolidation, Merger, etc. The Borrower will not, and
will not permit any of its Restricted Subsidiaries to, liquidate or dissolve,
consolidate with, or merge into or with, any other corporation, or purchase or
otherwise acquire all or substantially all of the assets of any Person (or of
any division thereof) except

               (a) any such Restricted Subsidiary may liquidate or dissolve
          voluntarily into, and may merge with and into, the Borrower (so long
          as the Borrower is the surviving corporation of such combination or
          merger) or any other Subsidiary, and the assets or stock of any
          Restricted Subsidiary may be purchased or otherwise acquired by the
          Borrower or any other Restricted Subsidiary; provided, that
          notwithstanding the above, a Restricted Subsidiary may only
          liquidate or dissolve into, or merge with and into, another
          Restricted Subsidiary of the Borrower if, after giving effect to
          such combination or merger, the Borrower continues to own (directly
          or indirectly), and the Administrative Agent continues to have
          pledged to it pursuant to a Pledge Agreement, a percentage of the
          issued and outstanding shares of Capital Stock (on a fully diluted
          basis) of the Restricted Subsidiary surviving such combination or
          merger that is equal to or in excess of the percentage of the issued
          and outstanding shares of Capital Stock (on a fully diluted basis)
          of the Restricted Subsidiary that does not survive such combination
          or merger that was (immediately prior to the combination or merger)
          owned by the Borrower or pledged to the Administrative Agent;

               (b) so long as no Default has occurred and is continuing or
          would occur after giving effect thereto, the Borrower or any of its
          Restricted Subsidiaries (other than the Trademark Subsidiary and the
          IPO Subsidiary) may purchase all or substantially all of the assets
          of any Person (or any division thereof) not then a Subsidiary, or
          acquire such Person by merger, if permitted (without duplication)
          pursuant to Section 7.2.7 or clause (f), (j) or (k) of Section
          7.2.5;

               (c) the Borrower and its Restricted Subsidiaries may consummate
          the Transaction.


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         SECTION 7.2.9. Asset Dispositions, etc. The Borrower will not, and
will not permit any of its Restricted Subsidiaries to, sell, transfer, lease,
contribute or otherwise convey, or grant options, warrants or other rights
with respect to, all or any part of its assets, whether now owned or hereafter
acquired (including accounts receivable and Capital Stock of Restricted
Subsidiaries) to any Person, unless (with respect to the Borrower and each
Restricted Subsidiary other than the Trademark Subsidiary, as to intellectual
property acquired after the Closing Date, and the IPO Subsidiary):

                 (a) such sale, transfer, lease, contribution or conveyance
         of such assets is (i) in the ordinary course of its business (and
         does not constitute a sale, transfer, lease, contribution or other
         conveyance of all or a substantial part of the Borrower's and its
         Restricted Subsidiaries' assets, taken as a whole) or is of obsolete
         or worn out property, (ii) permitted by Section 7.2.8, or (iii)
         between the Borrower and one of its Subsidiaries or between
         Subsidiaries of the Borrower;

                 (b) such sale, transfer, lease, contribution or conveyance
         constitutes (i) an Investment permitted under Section 7.2.5, (ii) a
         Lien permitted under Section 7.2.3, or (iii) a Restricted Payment
         permitted under Section 7.2.6;

                 (c) (i) such sale, transfer, lease, contribution or conveyance
          of such assets is for fair market value and the consideration
          consists of no less than 75% in cash, (ii) the Net Disposition
          Proceeds received from such assets, together with the Net
          Disposition Proceeds of all other assets sold, transferred, leased,
          contributed or conveyed pursuant to this clause (c) since the
          Closing Date, does not exceed (individually or in the aggregate)
          $75,000,000 over the term of this Agreement and (iii) an amount
          equal to the Net Disposition Proceeds generated from such sale,
          transfer, lease, contribution or conveyance is reinvested in the
          business of the Borrower and its Restricted Subsidiaries, or, to the
          extent required thereunder, is applied to prepay the Loans pursuant
          to the terms of Section 3.1.1 and Section 3.1.2.

         SECTION 7.2.10. Modification of Certain Agreements. Without the prior
written consent of the Required Lenders, the Borrower will not, and will not
permit any of its Restricted Subsidiaries to, consent to any amendment,
supplement, amendment and restatement, waiver or other modification of any of
the terms or provisions contained in, or applicable to, the Discount
Debentures, any Subordinated Note (including any agreement or indenture
related thereto or to the Subordinated Debt Issuance) or any Material Document
or any schedules, exhibits or agreements related thereto, in each case which
would materially adversely affect the rights or remedies of the Lenders, or
the Borrower's or any other Obligor's ability to perform hereunder or under
any Loan Document or which would increase the cash consideration payable in
respect of the Merger or, in the case of the Merger Agreement, which would
increase the Borrower's or any of its Restricted Subsidiaries' obligations or
liabilities, contingent or otherwise (other than 

                                      94
                                      
<PAGE>

adjustments to the cash consideration payable in respect of the Merger made
pursuant to the terms of the Merger Agreement).

         SECTION 7.2.11. Transactions with Affiliates. The Borrower will not,
and will not permit any of its Restricted Subsidiaries to, enter into, or
cause, suffer or permit to exist any arrangement or contract with any of its
other Affiliates (other than any Obligor or any other Restricted Subsidiary of
the Borrower) unless such arrangement or contract is fair and equitable to the
Borrower or such Restricted Subsidiary and is an arrangement or contract of
the kind which would be entered into by a prudent Person in the position of
the Borrower or such Subsidiary with a Person which is not one of its
Affiliates; provided, however that the Borrower and its Restricted
Subsidiaries shall be permitted to (i) enter into and perform their
obligations, or take any other actions contemplated under the Transaction
Documents, (ii) make any Restricted Payment permitted under Section 7.2.6 and
(iii) enter into and perform their obligations under arrangements with DLJ and
its Affiliates for underwriting, investment banking and advisory services
referred to in Section 7.2.6 on usual and customary terms.

         SECTION 7.2.12. Negative Pledges, Restrictive Agreements, etc. The
Borrower will not, and will not permit any of its Restricted Subsidiaries to,
enter into any agreement prohibiting

                  (a) the (i) creation or assumption of any Lien upon its
         properties, revenues or assets, whether now owned or hereafter
         acquired (other than, in the case of any assets acquired with the
         proceeds of any Indebtedness permitted under Section 7.2.2(c),
         customary limitations and prohibitions contained in such Indebtedness
         and in the case of any Indebtedness permitted under clause (h) of
         Section 7.2.2, customary limitations in respect of the Non-U.S.
         Subsidiaries of the Borrower that shall have incurred such
         Indebtedness and their assets), or (ii) ability of the Borrower or
         any other Obligor to amend or otherwise modify this Agreement or any
         other Loan Document; or

                  (b) any Restricted Subsidiary from making any payments,
         directly or indirectly, to the Borrower by way of dividends,
         advances, repayments of loans or advances, reimbursements of
         management and other intercompany charges, expenses and accruals or
         other returns on investments, or any other agreement or arrangement
         which restricts the ability of any such Restricted Subsidiary to make
         any payment, directly or indirectly, to the Borrower (other than any
         limitations or prohibitions existing in any Indebtedness permitted
         under clause (a) of Section 7.2.2 or any Lien permitted under clause
         (a) of Section 7.2.3 or customary limitations and prohibitions in any
         Indebtedness permitted under clause (h) of Section 7.2.2 that are
         applicable to the Non-U.S. Subsidiaries of the Borrower that have
         incurred such Indebtedness and their assets).

         SECTION 7.2.13. Stock of Subsidiaries. The Borrower will not permit
any Restricted Subsidiary to issue any Capital Stock (whether for value or
otherwise) to any Person other than the Borrower or another wholly-owned
Subsidiary of the Borrower.


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         SECTION 7.2.14. Sale and Leaseback. The Borrower will not, and will
not permit any of its Restricted Subsidiaries to, enter into any agreement or
arrangement with any other Person providing for the leasing by the Borrower or
any of its Restricted Subsidiaries of real or personal property which has been
or is to be sold or transferred by the Borrower or any of its Restricted
Subsidiaries to such other Person or to any other Person to whom funds have
been or are to be advanced by such Person on the security of such property or
rental obligations of the Borrower or any of its Restricted Subsidiaries.

                                 ARTICLE VIII

                               EVENTS OF DEFAULT

         SECTION 8.1. Listing of Events of Default. Each of the following
events or occurrences described in this Section 8.1 shall constitute an "Event
of Default".

         SECTION 8.1.1. Non-Payment of Obligations. (a) The Borrower shall
default in the payment or prepayment of any principal of any Loan when due or
any Reimbursement Obligations or any deposit of cash for collateral purposes
pursuant to Section 2.6.2 or Section 2.6.4, as the case may be, or (b) any
Obligor (including the Borrower) shall default (and such default shall
continue unremedied for a period of three Business Days) in the payment when
due of any interest or commitment fee with respect to the Loans or Commitments
or of any other monetary Obligation.

         SECTION 8.1.2. Breach of Warranty. Any representation or warranty of
the Borrower or any other Obligor made or deemed to be made hereunder or in
any other Loan Document executed by it or any other writing or certificate
(including the Closing Date Certificate) furnished by or on behalf of the
Borrower or any other Obligor to the Agents, the Issuer, the Arranger or any
Lender for the purposes of or in connection with this Agreement or any such
other Loan Document (including any certificates delivered pursuant to Article
V) is or shall be incorrect when made in any material respect.

         SECTION 8.1.3. Non-Performance of Certain Covenants and Obligations.
The Borrower shall default in the due performance and observance of any of its
obligations under Sections 7.1.9, 7.1.10 or 7.2 (other than Section 7.2.1).

         SECTION 8.1.4. Non-Performance of Other Covenants and Obligations.
Any Obligor shall default in the due performance and observance of any other
agreement contained herein or in any other Loan Document executed by it, and
such default shall continue unremedied for a period of 30 days after notice
thereof shall have been given to the Borrower by the Administrative Agent at
the direction of the Required Lenders.

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<PAGE>

         SECTION 8.1.5. Default on Other Indebtedness. A default shall occur
(i) in the payment when due (subject to any applicable grace period), whether
by acceleration or otherwise, of any Indebtedness, other than Indebtedness
described in Section 8.1.1, of the Borrower or any of its Restricted
Subsidiaries or Holdings having a principal amount, individually or in the
aggregate, in excess of $10,000,000, or (ii) a default shall occur in the
performance or observance of any obligation or condition with respect to such
Indebtedness having a principal amount, individually or in the aggregate, in
excess of $10,000,000 if the effect of such default is to accelerate the
maturity of any such Indebtedness or such default shall continue unremedied
for any applicable period of time sufficient to permit the holder or holders
of such Indebtedness, or any trustee or agent for such holders, to cause such
Indebtedness to become due and payable prior to its expressed maturity.

         SECTION 8.1.6. Judgments. Any judgment or order for the payment of
money in excess of $10,000,000 (not covered by insurance from a responsible
insurance company that is not denying its liability with respect thereto)
shall be rendered against the Borrower or any of its Restricted Subsidiaries
or Holdings and remain unpaid and either (i) enforcement proceedings shall
have been commenced by any creditor upon such judgment or order, or (ii) there
shall be any period of 30 consecutive days during which a stay of enforcement
of such judgment or order, by reason of a pending appeal or otherwise, shall
not be in effect.

         SECTION 8.1.7. Pension Plans. Any of the following events shall occur
with respect to any Pension Plan (i) the termination of any Pension Plan if,
as a result of such termination, the Borrower would be required to make a
contribution to such Pension Plan, or would reasonably expect to incur a
liability or obligation to such Pension Plan, in excess of $10,000,000, or
(ii) a contribution failure occurs with respect to any Pension Plan sufficient
to give rise to a Lien under section 302(f) of ERISA in an amount in excess of
$10,000,000.

         SECTION 8.1.8. Change in Control. Any Change in Control shall occur.

         SECTION 8.1.9. Bankruptcy, Insolvency, etc. The Borrower or any of
its Restricted Subsidiaries (other than immaterial Subsidiaries) or any other
Obligor shall

                  (a) become insolvent or generally fail to pay, or admit in
         writing its inability or unwillingness to pay, its debts as they
         become due;

                  (b) apply for, consent to, or acquiesce in, the appointment
         of a trustee, receiver, sequestrator or other custodian for the
         Borrower or any of such Restricted Subsidiaries or any other Obligor
         or any property of any thereof, or make a general assignment for the
         benefit of creditors;

                  (c) in the absence of such application, consent,
         acquiescence or assignment, permit or suffer to exist the appointment
         of a trustee, receiver, sequestrator or other 

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<PAGE>

     custodian for the Borrower or any of its Restricted Subsidiaries (other
     than immaterial Subsidiaries) or any other Obligor or for a substantial
     part of the property of any thereof, and such trustee, receiver,
     sequestrator or other custodian shall not be discharged within 60 days,
     provided that the Borrower, each such Restricted Subsidiary and each
     other Obligor hereby expressly authorizes the Agents, the Issuer and each
     Lender to appear in any court conducting any relevant proceeding during
     such 60-day period to preserve, protect and defend their rights under the
     Loan Documents;

          (d) permit or suffer to exist the commencement of any bankruptcy,
     reorganization, debt arrangement or other case or proceeding under any
     bankruptcy or insolvency law, or any dissolution, winding up or
     liquidation proceeding, in respect of the Borrower or any of its
     Restricted Subsidiaries (other than immaterial Subsidiaries) or any other
     Obligor, and, if any such case or proceeding is not commenced by the
     Borrower or such Restricted Subsidiary or such other Obligor, such case
     or proceeding shall be consented to or acquiesced in by the Borrower or
     such Restricted Subsidiary or such other Obligor or shall result in the
     entry of an order for relief or shall remain for 60 days undismissed,
     provided that the Borrower, each such Restricted Subsidiary and each
     other Obligor hereby expressly authorizes the Agents, the Issuer and each
     Lender to appear in any court conducting any such case or proceeding
     during such 60-day period to preserve, protect and defend their rights
     under the Loan Documents; or

          (e) take any action (corporate or otherwise) authorizing, or in
     furtherance of, any of the foregoing.

         SECTION 8.1.10. Impairment of Security, etc. Any Loan Document, or
any Lien granted thereunder, shall (except in accordance with its terms), in
whole or in part, terminate, cease to be in full force and effect or cease to
be the legally valid, binding and enforceable obligation of any Obligor party
thereto; the Borrower or any other Obligor shall, directly or indirectly,
contest in any manner the effectiveness, validity, binding nature or
enforceability thereof; or any Lien securing any Obligation shall, in whole or
in part, cease to be a perfected first priority Lien, subject only to those
exceptions expressly permitted by the Loan Documents, except to the extent any
event referred to above (a) relates to assets of the Borrower or any of its
Subsidiaries which are immaterial, (b) results from the failure of the
Administrative Agent to maintain possession of certificates representing
securities pledged under any Pledge Agreement or to file continuation
statements under the Uniform Commercial Code of any applicable jurisdiction or
(c) is covered by a lender's title insurance policy and the relevant insurer
promptly after the occurrence thereof shall have acknowledged in writing that
the same is covered by such title insurance policy.

         SECTION 8.1.11. Subordinated Notes. The subordination provisions
relating to the Subordinated Notes (the "Subordination Provisions") shall fail
to be enforceable by the Lenders (which have not effectively waived the
benefits thereof) in accordance with the terms thereof, or 

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the principal or interest on any Loan, Reimbursement Obligation or other
Obligations shall fail to constitute "Senior Debt" (as defined in any
Subordinated Note) or "senior indebtedness" (or any other similar term)); or
the Borrower or any of its Subsidiaries shall, directly or indirectly, disavow
or contest in any manner (i) the effectiveness, validity or enforceability of
any of the Subordination Provisions, or (ii) that any of such Subordination
Provisions exist for the benefit of the Agents and the Lenders.

         SECTION 8.2. Action if Bankruptcy, etc. If any Event of Default
described in clauses (b), (c) and (d) of Section 8.1.9 shall occur with
respect to any Obligor (other than immaterial Subsidiaries) the Commitments
(if not theretofore terminated) shall automatically terminate and the
outstanding principal amount of all outstanding Loans and all other
Obligations (including Reimbursement Obligations) shall automatically be and
become immediately due and payable, without notice or demand and the Borrower
shall automatically and immediately be obligated to deposit with the
Administrative Agent cash collateral in an amount equal to all Letter of
Credit Outstandings.

         SECTION 8.3. Action if Other Event of Default. If any Event of
Default (other than an Event of Default described in clauses (b), (c) and (d)
of Section 8.1.9 with respect to any Obligor (other than immaterial
Subsidiaries)) shall occur for any reason, whether voluntary or involuntary,
and be continuing, the Administrative Agent, upon the direction of the
Required Lenders, shall by notice to the Borrower declare all or any portion
of the outstanding principal amount of the Loans and other Obligations
(including Reimbursement Obligations) to be due and payable, require the
Borrower to provide cash collateral to be deposited with the Administrative
Agent in an amount equal to the undrawn amount of all Letters of Credit
outstanding and/or declare the Commitments (if not theretofore terminated) to
be terminated, whereupon the full unpaid amount of such Loans and other
Obligations which shall be so declared due and payable shall be and become
immediately due and payable, without further notice, demand or presentment,
and/or, as the case may be, the Commitments shall terminate and the Borrower
shall deposit with the Administrative Agent cash collateral in an amount equal
to all Letters of Credit Outstandings.

                                  ARTICLE IX

                                  THE AGENTS

         SECTION 9.1. Actions. Each Lender hereby appoints DLJ as its
Syndication Agent and NationsBank as its Administrative Agent under and for
purposes of this Agreement, the Notes and each other Loan Document. Each
Lender authorizes the Agents to act on behalf of such Lender under this
Agreement, the Notes and each other Loan Document and, in the absence of other
written instructions from the Required Lenders received from time to time by
the Agents (with respect to which each of the Agents agrees that it will
comply, except as otherwise 

  
                                    99



<PAGE>

provided in this Section or as otherwise advised by counsel), to exercise such
powers hereunder and thereunder as are specifically delegated to or required
of the Agents by the terms hereof and thereof, together with such powers as
may be reasonably incidental thereto. Each Lender hereby indemnifies (which
indemnity shall survive any termination of this Agreement) the Agents, ratably
in accordance with their respective Term Loans outstanding and Commitments
(or, if no Term Loans or Commitments are at the time outstanding and in
effect, then ratably in accordance with the principal amount of Term Loans
held by such Lender, and their respective Commitments as in effect in each
case on the date of the termination of this Agreement), from and against any
and all liabilities, obligations, losses, damages, claims, costs or expenses
of any kind or nature whatsoever which may at any time be imposed on, incurred
by, or asserted against, either of the Agents in any way relating to or
arising out of this Agreement, the Notes and any other Loan Document,
including reasonable attorneys' fees, and as to which any Agent is not
reimbursed by the Borrower or any other Obligor (and without limiting the
obligation of the Borrower or any other Obligor to do so); provided, however,
that no Lender shall be liable for the payment of any portion of such
liabilities, obligations, losses, damages, claims, costs or expenses which are
determined by a court of competent jurisdiction in a final proceeding to have
resulted solely from such Agent's gross negligence or willful misconduct. The
Agents shall not be required to take any action hereunder, under the Notes or
under any other Loan Document, or to prosecute or defend any suit in respect
of this Agreement, the Notes or any other Loan Document, unless it is
indemnified hereunder to its satisfaction. If any indemnity in favor of either
of the Agents shall be or become, in such Agent's determination, inadequate,
the Agent may call for additional indemnification from the Lenders and cease
to do the acts indemnified against hereunder until such additional indemnity
is given.

         SECTION 9.2. Funding Reliance, etc. Unless the Administrative Agent
shall have been notified by telephone, confirmed in writing, by any Lender by
5:00 p.m., New York time, on the day prior to a Borrowing or disbursement with
respect to a Letter of Credit pursuant to Section 2.6.2 that such Lender will
not make available the amount which would constitute its Percentage of such
Borrowing on the date specified therefor, the Administrative Agent may assume
that such Lender has made such amount available to the Administrative Agent
and, in reliance upon such assumption, make available to the Borrower a
corresponding amount. If and to the extent that such Lender shall not have
made such amount available to the Administrative Agent, such Lender severally
agrees and the Borrower agrees to repay the Administrative Agent forthwith on
demand such corresponding amount together with interest thereon, for each day
from the date the Administrative Agent made such amount available to the
Borrower to the date such amount is repaid to the Administrative Agent, at the
interest rate applicable at the time to Loans comprising such Borrowing.

         SECTION 9.3. Exculpation. None of the Agents or the Arranger nor any
of their respective directors, officers, employees or agents shall be liable
to any Lender for any action taken or omitted to be taken by it under this
Agreement or any other Loan Document, or in connection herewith or therewith,
except for its own willful misconduct or gross negligence, nor 

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responsible for any recitals or warranties herein or therein, nor for the
effectiveness, enforceability, validity or due execution of this Agreement or
any other Loan Document, nor for the creation, perfection or priority of any
Liens purported to be created by any of the Loan Documents, or the validity,
genuineness, enforceability, existence, value or sufficiency of any collateral
security, nor to make any inquiry respecting the performance by the Borrower
of its obligations hereunder or under any other Loan Document. Any such
inquiry which may be made by any Agent or the Issuer shall not obligate it to
make any further inquiry or to take any action. The Agents and the Issuer
shall be entitled to rely upon advice of counsel concerning legal matters and
upon any notice, consent, certificate, statement or writing which the Agents
or the Issuer, as applicable, believe to be genuine and to have been presented
by a proper Person.

         SECTION 9.4. Successor. The Syndication Agent may resign as such upon
one Business Day's notice to the Borrower and the Administrative Agent. The
Administrative Agent may resign as such at any time upon at least 30 days'
prior notice to the Borrower and all Lenders. If the Administrative Agent at
any time shall resign, the Required Lenders may, with the prior consent of the
Borrower (which consent shall not be unreasonably withheld), appoint another
Lender as a successor Administrative Agent which shall thereupon become the
Administrative Agent hereunder. If no successor Administrative Agent shall
have been so appointed by the Required Lenders, and shall have accepted such
appointment, within 30 days after the retiring Administrative Agent's giving
notice of resignation, then the retiring Administrative Agent may, on behalf
of the Lenders, appoint a successor Administrative Agent, which shall be one
of the Lenders or a commercial banking institution organized under the laws of
the United States or a United States branch or agency of a commercial banking
institution, and having a combined capital and surplus of at least
$500,000,000. Upon the acceptance of any appointment as Administrative Agent
hereunder by a successor Administrative Agent, such successor Administrative
Agent shall be entitled to receive from the retiring Administrative Agent such
documents of transfer and assignment as such successor Administrative Agent
may reasonably request, and shall thereupon succeed to and become vested with
all rights, powers, privileges and duties of the retiring Administrative
Agent, and the retiring Administrative Agent shall be discharged from its
duties and obligations under this Agreement. After any retiring Administrative
Agent's resignation hereunder as the Administrative Agent, the provisions of
(i) this Article IX shall inure to its benefit as to any actions taken or
omitted to be taken by it while it was the Administrative Agent under this
Agreement, and (ii) Section 10.3 and Section 10.4 shall continue to inure to
its benefit.

         SECTION 9.5. Credit Extensions by each Agent. Each Agent and the
Issuer shall have the same rights and powers with respect to (x) (i) in the
case of the Agents, the Credit Extensions made by it or any of its Affiliates
and (ii) in the case of the Issuer, the Loans made by it or any of its
Affiliates, and (y) the Notes held by it or any of its Affiliates as any other
Lender and may exercise the same as if it were not an Agent or the Issuer.
Each Agent, the Issuer and each and each of their respective Affiliates may
accept deposits from, lend money to, and 

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generally engage in any kind of business with the Borrower or any Subsidiary
or Affiliate of the Borrower as if such Agent or Issuer were not an Agent or
Issuer hereunder.

         SECTION 9.6. Credit Decisions. Each Lender acknowledges that it has,
independently of each Agent, the Documentation Agent, the Arranger, the Issuer
and each other Lender, and based on such Lender's review of the financial
information of the Borrower, this Agreement, the other Loan Documents (the
terms and provisions of which being satisfactory to such Lender) and such
other documents, information and investigations as such Lender has deemed
appropriate, made its own credit decision to extend its Commitments. Each
Lender also acknowledges that it will, independently of each Agent, the
Documentation Agent, the Arranger, the Issuer and each other Lender, and based
on such other documents, information and investigations as it shall deem
appropriate at any time, continue to make its own credit decisions as to
exercising or not exercising from time to time any rights and privileges
available to it under this Agreement or any other Loan Document.

         SECTION 9.7. Copies, etc. The Administrative Agent shall give prompt
notice to each Lender of each notice or request required or permitted to be
given to the Administrative Agent by the Borrower pursuant to the terms of
this Agreement (unless concurrently delivered to the Lenders by the Borrower).
The Administrative Agent will distribute to each Lender each document or
instrument received for such Lender's account and copies of all other
communications received by the Administrative Agent from the Borrower for
distribution to the Lenders by the Administrative Agent in accordance with the
terms of this Agreement.

         SECTION 9.8. The Syndication Agent, the Documentation Agent and the
Administrative Agent. Notwithstanding anything else to the contrary contained
in this Agreement or any other Loan Document, the Agents and the Documentation
Agent, in their respective capacities as such, each in such capacity, shall
have no duties or responsibilities under this Agreement or any other Loan
Document nor any fiduciary relationship with any Lender, and no implied
covenants, functions, responsibilities, duties, obligations or liabilities
shall be read into this Agreement or otherwise exist against either Agent or
the Documentation Agent, as applicable, in such capacity except as are
explicitly set forth herein or in the other Loan Documents.

                                   ARTICLE X

                           MISCELLANEOUS PROVISIONS

         SECTION 10.1. Waivers, Amendments, etc. The provisions of this
Agreement and of each other Loan Document may from time to time be amended,
modified or waived, if such amendment, modification or waiver is in writing
and consented to by the Borrower and each Obligor party thereto and by the
Required Lenders; provided, however, that no such amendment, modification or
waiver which would:

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                  (a) modify any requirement hereunder that any particular
         action be taken by all the Lenders or by the Required Lenders shall
         be effective unless consented to by each Lender;

                  (b) modify this Section 10.1, or clause (i) of Section
         10.10, change the definition of "Required Lenders", increase any
         Commitment Amount or the Percentage of any Lender (other than
         pursuant to clause (c) of Section 2.1.2), reduce any fees described
         in Section 3.3 (other than the administration fee referred to in
         Section 3.3.2), release any Subsidiary Guarantor from its obligations
         under the Subsidiary Guaranty, if any, release all or substantially
         all of the collateral security (except in each case as otherwise
         specifically provided in this Agreement, any such Subsidiary
         Guaranty, a Security Agreement or a Pledge Agreement) or extend any
         Commitment Termination Date, shall be made without the consent of
         each Lender adversely affected thereby;

                  (c) extend the due date for, or reduce the amount of, any
         scheduled repayment of principal of or interest on or fees payable in
         respect of any Loan or reduce the principal amount of or rate of
         interest on or fees payable in respect of any Loan or any
         Reimbursement Obligations (which shall in each case include the
         conversion of all or any part of the Obligations into equity of any
         Obligor), shall be made without the consent of the holder of the Note
         evidencing such Loan or, in the case of a Reimbursement Obligation,
         the Issuer owed, and those Lenders participating in, such
         Reimbursement Obligation;

                  (d) affect adversely the interests, rights or obligations of
         any Agent, Issuer or Arranger (in its capacity as Agent, Issuer or
         Arranger), unless consented to by such Agent, Issuer or Arranger, as
         the case may be;

                  (e) (i) change the definition of "Borrowing Base Amount",
         "Eligible Account" or "Net Asset Value" (in each case if the effect
         of such change would be to require a Lender to make or participate in
         a Credit Extension in an amount that is greater than such Lender
         would have had to make or participate in immediately prior to such
         change), (ii) amend, modify or waive Section 3.1.1(b) or (iii) have
         the effect (either immediately or at some later time) of enabling the
         Borrower to satisfy a condition precedent to the making of a
         Revolving Loan or the issuance of a Letter of Credit without the
         consent of Lenders holding at least 51% of the Revolving Loan
         Commitments; or

                  (f) amend, modify or waive the provisions of clause (a)(i)
         of Section 3.1.1 or clause (b) of Section 3.1.2 or effect any
         amendment, modification or waiver that by its terms adversely affects
         the rights of Lenders participating in any Tranche differently from
         those of Lenders participating in other Tranches, without the consent
         of the holders of the Notes evidencing at least 51% of the aggregate
         amount of Loans outstanding under the Tranche or Tranches affected by
         such modification, or, in the case of a modification 


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          affecting the Revolving Loan Commitment Amount, the Lenders
          holding at least 51% of the Revolving Loan Commitments.

No failure or delay on the part of any Agent, the Issuer, any Lender or the
holder of any Note in exercising any power or right under this Agreement or
any other Loan Document shall operate as a waiver thereof, nor shall any
single or partial exercise of any such power or right preclude any other or
further exercise thereof or the exercise of any other power or right. No
notice to or demand on the Borrower in any case shall entitle it to any notice
or demand in similar or other circumstances. No waiver or approval by any
Agent, the Issuer, any Lender or the holder of any Note under this Agreement
or any other Loan Document shall, except as may be otherwise stated in such
waiver or approval, be applicable to subsequent transactions. No waiver or
approval hereunder shall require any similar or dissimilar waiver or approval
thereafter to be granted hereunder.

         SECTION 10.2. Notices. All notices and other communications provided
to any party hereto under this Agreement or any other Loan Document shall be
in writing or by facsimile and addressed, delivered or transmitted to such
party at its address or facsimile number set forth on Schedule II hereto or,
in the case of a Lender that becomes a party hereto after the date hereof, as
set forth in the Lender Assignment Agreement pursuant to which such Lender
becomes a Lender hereunder or at such other address or facsimile number as may
be designated by such party in a notice to the other parties. Any notice, if
mailed and properly addressed with postage prepaid or if properly addressed
and sent by pre-paid courier service, shall be deemed given when received; any
notice, if transmitted by facsimile, shall be deemed given when transmitted
(and telephonic confirmation of receipt thereof has been received).

         SECTION 10.3. Payment of Costs and Expenses. The Borrower agrees to
pay on demand all reasonable expenses of each of the Agents (including the
reasonable fees and out-of-pocket expenses of a single counsel to the Agents
and of local or foreign counsel, if any, who may be retained by counsel to the
Agents) in connection with

               (a) the syndication by the Syndication Agent and the Arranger
          of the Loans, the negotiation, preparation, execution and delivery
          of this Agreement and of each other Loan Document, including
          schedules and exhibits, and any amendments, waivers, consents,
          supplements or other modifications to this Agreement or any other
          Loan Document as may from time to time hereafter be required,
          whether or not the transactions contemplated hereby are consummated;

               (b) the filing, recording, refiling or rerecording of each
          Mortgage, each Pledge Agreement and each Security Agreement and/or
          any Uniform Commercial Code financing statements relating thereto
          and all amendments, supplements and modifications to any thereof and
          any and all other documents or instruments of further assurance

                                     104



<PAGE>


          required to be filed or recorded or refiled or rerecorded by the
          terms hereof or of such Mortgage, Pledge Agreement or Security
          Agreement; and

                  (c) the preparation and review of the form of any document
         or instrument relevant to this Agreement or any other Loan Document.

The Borrower further agrees to pay, and to save the Agents, the Issuer and the
Lenders harmless from all liability for, any stamp or other similar taxes
which may be payable in connection with the execution or delivery of this
Agreement, the Credit Extensions made hereunder or the issuance of the Notes
or Letters of Credit or any other Loan Documents. The Borrower also agrees to
reimburse each Agent, the Issuer and each Lender upon demand for all
reasonable out-of-pocket expenses (including reasonable attorneys' fees and
legal expenses) incurred by such Agent, the Issuer or such Lender in
connection with (x) the negotiation of any restructuring or "work-out",
whether or not consummated, of any Obligations and (y) the enforcement of any
Obligations.

         SECTION 10.4. Indemnification. In consideration of the execution and
delivery of this Agreement by each Lender and the extension of the
Commitments, the Borrower hereby, to the fullest extent permitted under
applicable law, indemnifies, exonerates and holds each Agent, the
Documentation Agent, the Issuer, the Arranger and each Lender and each of
their respective Affiliates, and each of their respective partners, officers,
directors, employees and agents, and each other Person controlling any of the
foregoing within the meaning of either Section 15 of the Securities Act of
1933, as amended, or Section 20 of the Securities Exchange Act of 1934, as
amended (collectively, the "Indemnified Parties"), free and harmless from and
against any and all actions, causes of action, suits, losses, costs,
liabilities and damages, and expenses actually incurred in connection
therewith (irrespective of whether any such Indemnified Party is a party to
the action for which indemnification hereunder is sought), including
reasonable attorneys' fees and disbursements (collectively, the "Indemnified
Liabilities"), incurred by the Indemnified Parties or any of them as a result
of, or arising out of, or relating to

               (a) any transaction financed or to be financed in whole or in
          part, directly or indirectly, with the proceeds of any Credit
          Extension;

               (b) the entering into and performance of this Agreement and any
          other Loan Document by any of the Indemnified Parties (excluding any
          successful action brought by or on behalf of the Borrower as the
          result of any failure by any Lender to make any Credit Extension
          hereunder);

               (c) any investigation, litigation or proceeding related to any
          acquisition or proposed acquisition by the Borrower or any of its
          Subsidiaries of all or any portion of the stock or assets of any
          Person, whether or not such Agent, such Documentation Agent, such
          Issuer, such Arranger or such Lender is party thereto;

   
                                  105

<PAGE>


               (d) any investigation, litigation or proceeding related to any
          environmental cleanup, audit, compliance or other matter relating to
          the Borrower's or any of its Subsidiaries' compliance with or
          liability under Environmental Law or the Release by the Borrower or
          any of its Subsidiaries of any Hazardous Material; or

               (e) the presence on or under, or the escape, seepage, leakage,
          spillage, discharge, emission or release from, any real property
          owned or operated by the Borrower or any Subsidiary thereof of any
          Hazardous Material present on or under such property in a manner
          giving rise to liability at or prior to the time the Borrower or
          such Subsidiary owned or operated such property (including any
          losses, liabilities, damages, injuries, costs, expenses or claims
          asserted or arising under any Environmental Law), regardless of
          whether caused by, or within the control of, the Borrower or such
          Subsidiary,

except for any such Indemnified Liabilities arising for the account of a
particular Indemnified Party by reason of the relevant Indemnified Party's
gross negligence or willful misconduct or any Hazardous Materials that are
first manufactured, emitted, generated, treated, released, stored or disposed
of on any real property of the Borrower or any of its Subsidiaries or any
violation of Environmental Law that first occurs on or with respect to any
real property of the Borrower or any of its Subsidiaries after such real
property is transferred to any Indemnified Person or its successor by
foreclosure sale, deed in lieu of foreclosure, or similar transfer, except to
the extent such manufacture, emission, release, generation, treatment, storage
or disposal or violation is actually caused by Holdings, the Borrower or any
of the Borrower's Subsidiaries. The Borrower and its permitted successors and
assigns hereby waive, release and agree not to make any claim, or bring any
cost recovery action against, any Agent, the Issuer, the Documentation Agent,
the Arranger or any Lender under CERCLA or any state equivalent, or any
similar law now existing or hereafter enacted, except to the extent arising
out of the gross negligence or willful misconduct of any Indemnified Party. It
is expressly understood and agreed that to the extent that any of such Persons
is strictly liable under any Environmental Laws, the Borrower's obligation to
such Person under this indemnity shall likewise be without regard to fault on
the part of the Borrower, to the extent permitted under applicable law, with
respect to the violation or condition which results in liability of such
Person. Notwithstanding anything to the contrary herein, each Agent, the
Documentation Agent, the Issuer, the Arranger and each Lender shall be
responsible with respect to any Hazardous Materials that are first
manufactured, emitted, generated, treated, released, stored or disposed of on
any real property of the Borrower or any of its Subsidiaries or any violation
of Environmental Law that first occurs on or with respect to any such real
property after such real property is transferred to any Agent, Documentation
Agent, Issuer, Arranger or Lender to its successor by foreclosure sale, deed
in lieu of foreclosure, or similar transfer, except to the extent such
manufacture, emission, release, generation, treatment, storage or disposal or
violation is actually caused by Holdings, the Borrower or any of the
Borrower's Subsidiaries. If and to the extent that the foregoing undertaking
may be unenforceable for any reason, the Borrower hereby agrees to make the
maximum contribution to 
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<PAGE>

the payment and satisfaction of each of the Indemnified Liabilities which is
permissible under applicable law.

         SECTION 10.5. Survival. The obligations of the Borrower under
Sections 4.3, 4.4, 4.5, 4.6, 10.3 and 10.4, and the obligations of the Lenders
under Sections 4.8 and 9.1, shall in each case survive any termination of this
Agreement, the payment in full of all Obligations and the termination of all
Commitments. The representations and warranties made by the Borrower and each
other Obligor in this Agreement and in each other Loan Document shall survive
the execution and delivery of this Agreement and each such other Loan
Document.

         SECTION 10.6. Severability. Any provision of this Agreement or any
other Loan Document which is prohibited or unenforceable in any jurisdiction
shall, as to such provision and such jurisdiction, be ineffective to the
extent of such prohibition or unenforceability without invalidating the
remaining provisions of this Agreement or such Loan Document or affecting the
validity or enforceability of such provision in any other jurisdiction.

         SECTION 10.7. Headings. The various headings of this Agreement and of
each other Loan Document are inserted for convenience only and shall not
affect the meaning or interpretation of this Agreement or such other Loan
Document or any provisions hereof or thereof.

         SECTION 10.8. Execution in Counterparts, Effectiveness, etc. This
Agreement may be executed by the parties hereto in several counterparts, each
of which shall be deemed to be an original and all of which shall constitute
together but one and the same agreement.

         SECTION 10.9. Governing Law; Entire Agreement. THIS AGREEMENT, THE
NOTES AND, EXCEPT TO THE EXTENT OTHERWISE EXPRESSLY PROVIDED THEREIN, EACH
OTHER LOAN DOCUMENT SHALL EACH BE DEEMED TO BE A CONTRACT MADE UNDER AND
GOVERNED BY THE INTERNAL LAWS OF THE STATE OF NEW YORK. This Agreement, the
Notes and the other Loan Documents constitute the entire understanding among
the parties hereto with respect to the subject matter hereof and supersede any
prior agreements, written or oral, with respect thereto. Upon the execution
and delivery of this Agreement by the parties hereto, all obligations and
liabilities of DLJ Merchant Banking II, Inc. under or relating or with respect
to the Commitment Letter shall be terminated and of no further force or
effect.

         SECTION 10.10. Successors and Assigns. This Agreement shall be
binding upon and shall inure to the benefit of the parties hereto and their
respective successors and assigns; provided, however, that (i) the Borrower
may not assign or transfer its rights or obligations hereunder without the
prior written consent of each of the Agents and all Lenders, and (ii) the
rights of sale, assignment and transfer of the Lenders are subject to Section
10.11.

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<PAGE>



         SECTION 10.11. Sale and Transfer of Loans and Notes; Participations
in Loans and Notes. Each Lender may assign, or sell participations in, its
Loans and Commitments to one or more other Persons, on a non pro rata basis
(except as provided below), in accordance with this Section 10.11.

         SECTION 10.11.1.  Assignments.  Any Lender (the "Assignor Lender"),

                  (a) with the written consents of the Borrower, the Agents
         and (in the case of any assignment of participations in Letters of
         Credit or Revolving Loan Commitments) the Issuer (which consents
         shall not be unreasonably delayed or withheld and which consents of
         the Agents and the Issuer shall not be required in the case of
         assignments made by DLJ or any of its Affiliates), may at any time
         assign and delegate to one or more commercial banks or other
         financial institutions, and

                  (b) with notice to the Borrower, the Agents, and (in the
         case of any assignment of participations in Letters of Credit or
         Revolving Loan Commitments) the Issuer, but without the consent of
         the Borrower, the Agents or the Issuer, may assign and delegate to
         any of its Affiliates or to any other Lender

(each Person described in either of the foregoing clauses as being the Person
to whom such assignment and delegation is to be made, being hereinafter
referred to as an "Assignee Lender"), all or any fraction of such Lender's
total Loans, participations in Letters of Credit and Letter of Credit
Outstandings with respect thereto and Commitments (which assignment and
delegation shall be, as among Revolving Loan Commitments, Revolving Loans and
participations in Letters of Credit, of a constant, and not a varying,
percentage) in a minimum aggregate amount of (i) $5,000,000 or (ii) the then
remaining amount of such Lender's Loans and Commitments; provided, however,
that any such Assignee Lender will comply, if applicable, with the provisions
contained in Section 4.6 and the Borrower, each other Obligor and the Agents
shall be entitled to continue to deal solely and directly with such Lender in
connection with the interests so assigned and delegated to an Assignee Lender
until

                  (c) written notice of such assignment and delegation,
         together with payment instructions, addresses and related information
         with respect to such Assignee Lender, shall have been given to the
         Borrower and the Agents by such Lender and such Assignee Lender;

                  (d) such Assignee Lender shall have executed and delivered
         to the Borrower and the Agents a Lender Assignment Agreement,
         accepted by the Agents; and

                  (e)  the processing fees described below shall have been paid.


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<PAGE>




From and after the date that the Agents accept such Lender Assignment
Agreement, (x) the Assignee Lender thereunder shall be deemed automatically to
have become a party hereto and to the extent that rights and obligations
hereunder have been assigned and delegated to such Assignee Lender in
connection with such Lender Assignment Agreement, shall have the rights and
obligations of a Lender hereunder and under the other Loan Documents, and (y)
the Assignor Lender, to the extent that rights and obligations hereunder have
been assigned and delegated by it in connection with such Lender Assignment
Agreement, shall be released from its obligations hereunder and under the
other Loan Documents. Within ten Business Days after its receipt of notice
that the Administrative Agent has received an executed Lender Assignment
Agreement, the Borrower shall execute and deliver to the Administrative Agent
(for delivery to the relevant Assignee Lender) new Notes evidencing such
Assignee Lender's assigned Loans and Commitments and, if the Assignor Lender
has retained Loans and Commitments hereunder, replacement Notes in the
principal amount of the Loans and Commitments retained by the Assignor Lender
hereunder (such Notes to be in exchange for, but not in payment of, those
Notes then held by such Assignor Lender). Each such Note shall be dated the
date of the predecessor Notes. The Assignor Lender shall mark the predecessor
Notes "exchanged" and deliver them to the Borrower. Accrued interest on that
part of the predecessor Notes evidenced by the new Notes, and accrued fees,
shall be paid as provided in the Lender Assignment Agreement. Accrued interest
on that part of the predecessor Notes evidenced by the replacement Notes shall
be paid to the Assignor Lender. Accrued interest and accrued fees shall be
paid at the same time or times provided in the predecessor Notes and in this
Agreement. Such Assignor Lender or such Assignee Lender (unless the Assignor
Lender or the Assignee Lender is DLJ or one of its Affiliates) must also pay a
processing fee to the Administrative Agent upon delivery of any Lender
Assignment Agreement in the amount of $1,500, unless such assignment and
delegation is by a Lender to its Affiliate or if such assignment and
delegation is by a Lender to a Federal Reserve Bank, as provided below or is
otherwise consented to by the Administration Agent. Any attempted assignment
and delegation not made in accordance with this Section 10.11.1 shall be null
and void. Nothing contained in this Section 10.11.1 shall prevent or prohibit
any Lender from pledging its rights (but not its obligations to make Loans or
participate in Letters of Credit of Letter of Credit Outstandings) under this
Agreement and/or its Loans and/or its Notes hereunder to a Federal Reserve
Bank in support of borrowings made by such Lender from such Federal Reserve
Bank. In the event that S&P, Moody's or Thompson's BankWatch (or
InsuranceWatch Ratings Service, in the case of Lenders that are insurance
companies (or Best's Insurance Reports, if such insurance company is not rated
by Insurance Watch Ratings Service)) shall, after the date that any Lender
with a Commitment to make Revolving Loans or participate in Letters of Credit
becomes a Lender, downgrade the long-term certificate of deposit rating or
long-term senior unsecured debt rating of such Lender, and the resulting
rating shall be below BBB-, Baa3 or C (or BB, in the case of Lender that is an
insurance company (or B, in the case of an insurance company not rated by
InsuranceWatch Ratings Service)) respectively, then the Issuer or the Borrower
(with the consent of the Agents and the Issuer) shall have the right, but not
the obligation, upon notice to such Lender and the Agents, to replace such
Lender with an Assignee Lender in accordance with and subject to the
restrictions contained in this Section, and 


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<PAGE>




such Lender hereby agrees to transfer and assign without recourse (in
accordance with and subject to the restrictions contained in this Section) all
its interests, rights and obligations in respect of its Revolving Loan
Commitment under this Agreement to such Assignee Lender; provided, however,
that (i) no such assignment shall conflict with any law, rule, regulation or
order of any governmental authority and (ii) such Assignee Lender shall pay to
such Lender in immediately available funds on the date of such assignment the
principal of and interest and fees (if any) accrued to the date of payment on
the Loans made, and Letters of Credit participated in, by such Lender
hereunder and all other amounts accrued for such Lender's account or owed to
it hereunder.

         SECTION 10.11.2. Participations. Any Lender may at any time sell to
one or more commercial banks or other Persons (each such commercial bank and
other Person being herein called a "Participant") participating interests in
any of the Loans, Commitments, participations in Letters of Credit and Letters
of Credit Outstandings or other interests of such Lender hereunder; provided,
however, that

               (a) no participation contemplated in this Section shall relieve
          such Lender from its Commitments or its other obligations hereunder
          or under any other Loan Document;

               (b) such Lender shall remain solely responsible for the
          performance of its Commitments and such other obligations;

               (c) the Borrower and each other Obligor and the Agents shall
          continue to deal solely and directly with such Lender in connection
          with such Lender's rights and obligations under this Agreement and
          each of the other Loan Documents;

               (d) no Participant, unless such Participant is an Affiliate of
          such Lender, or is itself a Lender, shall be entitled to require
          such Lender to take or refrain from taking any action hereunder or
          under any other Loan Document, except that such Lender may agree
          with any Participant that such Lender will not, without such
          Participant's consent, agree to (i) any reduction in the interest
          rate or amount of fees that such Participant is otherwise entitled
          to, (ii) a decrease in the principal amount, or an extension of the
          final Stated Maturity Date, of any Loan in which such Participant
          has purchased a participating interest or (iii) a release of all or
          substantially all of the collateral security under the Loan
          Documents or any Subsidiary Guarantor under any Subsidiary Guaranty,
          if any, in each case except as otherwise specifically provided in a
          Loan Document; and

               (e) the Borrower shall not be required to pay any amount under
          Sections 4.3, 4.4, 4.5, 4.6, 10.3 and 10.4 that is greater than the
          amount which it would have been required to pay had no participating
          interest been sold.

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<PAGE>

The Borrower acknowledges and agrees, subject to clause (e) above, that, to
the fullest extent permitted under applicable law, each Participant, for
purposes of Sections 4.3, 4.4, 4.5, 4.6, 4.8, 4.9, 10.3 and 10.4, shall be
considered a Lender.

         SECTION 10.11.3. Assignment of Registered Notes. A Registered Note
and the Obligations evidenced thereby may be assigned or otherwise transferred
in whole or in part pursuant to the terms of Section 10.11.1 and only by
registration of such assignment or transfer of such Registered Note and the
Obligations evidenced thereby on the Register (and each Registered Note shall
expressly so provide). Any assignment or transfer of all or part of such
Obligations and the Registered Note(s) evidencing the same shall be registered
on the Register only upon surrender for registration of assignment or transfer
of the Registered Note(s) evidencing such Obligations, duly endorsed by (or
accompanied by a written instrument of assignment or transfer duly executed
by) the Registered Noteholder thereof, and thereupon one or more new
Registered Note(s) in the same aggregate principal amount shall be issued to
the designated Assignee Lender, and the old Registered Note(s) shall be
returned by the Administrative Agent to the Borrower marked "canceled." Prior
to the due presentment for registration of assignment or transfer of any
Registered Note, the Borrower and the Agents shall treat the Person in whose
name such Obligations and the Registered Note(s) evidencing the same is
registered as the owner thereof for the purpose of receiving all payments
thereon and for all other purposes, notwithstanding any notice to the
contrary.

         SECTION 10.12. Other Transactions. Nothing contained herein shall
preclude any Agent or any other Lender from engaging in any transaction, in
addition to those contemplated by this Agreement or any other Loan Document,
with the Borrower or any of its Affiliates in which the Borrower or such
Affiliate is not restricted hereby from engaging with any other Person.

         SECTION 10.13. Forum Selection and Consent to Jurisdiction. ANY
LITIGATION BASED HEREON, OR ARISING OUT OF, UNDER, OR IN CONNECTION WITH, THIS
AGREEMENT OR ANY OTHER LOAN DOCUMENT, OR ANY COURSE OF CONDUCT, COURSE OF
DEALING, STATEMENTS (WHETHER VERBAL OR WRITTEN) OR ACTIONS OF THE AGENTS, THE
LENDERS, THE ISSUER OR THE BORROWER RELATING THERETO SHALL BE BROUGHT AND
MAINTAINED EXCLUSIVELY (TO THE EXTENT PERMITTED UNDER APPLICABLE LAW) IN THE
COURTS OF THE STATE OF NEW YORK, NEW YORK COUNTY, OR IN THE UNITED STATES
DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK; PROVIDED, HOWEVER, THAT
ANY SUIT SEEKING ENFORCEMENT AGAINST ANY COLLATERAL OR OTHER PROPERTY MAY BE
BROUGHT, AT THE ADMINISTRATIVE AGENT'S OPTION, IN THE COURTS OF ANY
JURISDICTION WHERE SUCH COLLATERAL OR OTHER PROPERTY MAY BE FOUND. THE
BORROWER HEREBY EXPRESSLY AND IRREVOCABLY SUBMITS TO THE JURISDICTION OF THE
COURTS OF THE STATE OF NEW YORK, NEW
   

                                  111


<PAGE>

YORK COUNTY, AND OF THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN
DISTRICT OF NEW YORK FOR THE PURPOSE OF ANY SUCH LITIGATION AS SET FORTH ABOVE
AND IRREVOCABLY AGREES TO BE BOUND BY ANY JUDGMENT RENDERED THEREBY IN
CONNECTION WITH SUCH LITIGATION. THE BORROWER IRREVOCABLY CONSENTS TO THE
SERVICE OF PROCESS BY REGISTERED MAIL, POSTAGE PREPAID, OR BY PERSONAL SERVICE
WITHIN OR WITHOUT THE STATE OF NEW YORK. THE BORROWER HEREBY EXPRESSLY AND
IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY OBJECTION
WHICH IT MAY HAVE OR HEREAFTER MAY HAVE TO THE LAYING OF VENUE OF ANY SUCH
LITIGATION BROUGHT IN ANY SUCH COURT REFERRED TO ABOVE AND ANY CLAIM THAT ANY
SUCH LITIGATION HAS BEEN BROUGHT IN AN INCONVENIENT FORUM. TO THE EXTENT THAT
THE BORROWER HAS OR HEREAFTER MAY ACQUIRE ANY IMMUNITY FROM JURISDICTION OF
ANY COURT OF FROM ANY LEGAL PROCESS (WHETHER THROUGH SERVICE OR NOTICE,
ATTACHMENT PRIOR TO JUDGMENT, ATTACHMENT IN AID OF EXECUTION OR OTHERWISE)
WITH RESPECT TO ITSELF OR ITS PROPERTY, THE BORROWER HEREBY IRREVOCABLY WAIVES
(TO THE EXTENT PERMITTED UNDER APPLICABLE LAW) SUCH IMMUNITY IN RESPECT OF ITS
OBLIGATIONS UNDER THIS AGREEMENT AND THE OTHER LOAN DOCUMENTS.

         SECTION 10.14. Waiver of Jury Trial. THE AGENTS, THE ISSUER, THE
LENDERS AND THE BORROWER HEREBY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVE
ANY RIGHTS THEY MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION BASED
HEREON, OR ARISING OUT OF, UNDER OR IN CONNECTION WITH, THIS AGREEMENT OR ANY
OTHER LOAN DOCUMENT, OR ANY COURSE OF CONDUCT, COURSE OF DEALING, STATEMENTS
(WHETHER ORAL OR WRITTEN) OR ACTIONS OF THE AGENTS, THE LENDERS OR THE
BORROWER RELATING THERETO. THE BORROWER ACKNOWLEDGES AND AGREES THAT IT HAS
RECEIVED FULL AND SUFFICIENT CONSIDERATION FOR THIS PROVISION (AND EACH OTHER
PROVISION OF EACH OTHER LOAN DOCUMENT TO WHICH IT IS A PARTY) AND THAT THIS
PROVISION IS A MATERIAL INDUCEMENT FOR THE AGENTS AND THE LENDERS ENTERING
INTO THIS AGREEMENT AND EACH SUCH OTHER LOAN DOCUMENT.

         SECTION 10.15. Confidentiality. The Agents, the Issuer, the Arranger
and the Lenders shall hold all non-public information obtained pursuant to or
in connection with this Agreement or obtained by them based on a review of the
books and records of the Borrower or any of its Subsidiaries in accordance
with their customary procedures for handling confidential information of this
nature, but may make disclosure to any of their examiners, Affiliates, outside
auditors, 

                                     112
<PAGE>

counsel and other professional advisors in connection with this Agreement or
as reasonably required by any potential bona fide transferee, participant or
assignee, or in connection with the exercise of remedies under a Loan
Document, or as requested by any governmental agency or representative thereof
or pursuant to legal process; provided, however, that

                  (a) unless specifically prohibited by applicable law or
         court order, each Agent, the Arranger and each Lender shall notify
         the Borrower of any request by any governmental agency or
         representative thereof (other than any such request in connection
         with an examination of the financial condition of such Agent, the
         Issuer, Arranger and Lender by such governmental agency) for
         disclosure of any such non-public information prior to disclosure of
         such information;

                  (b) prior to any such disclosure pursuant to this Section
         10.15, each Agent, the Issuer, the Arranger and each Lender shall
         require any such bona fide transferee, participant and assignee
         receiving a disclosure of non-public information to agree in writing

                           (i)  to be bound by this Section 10.15; and

                           (ii) to require such Person to require any other
                  Person to whom such Person discloses such non-public
                  information to be similarly bound by this Section 10.15; and

                  (c) except as may be required by an order of a court of
         competent jurisdiction and to the extent set forth therein, no Lender
         shall be obligated or required to return any materials furnished by
         the Borrower or any Subsidiary.


                                      113

<PAGE>


         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to
be executed by their respective officers thereunto duly authorized as of the
day and year first above written.

                                DECISIONONE CORPORATION


                                By:________________________________
                                    Title:



                                DLJ CAPITAL FUNDING, INC.,
                                as the Syndication Agent and as
                                Lender


                                By:________________________________
                                    Title:


                                NATIONSBANK, N.A.,
                                as the Administrative Agent
                                and as Lender




                                By: ________________________________
                                     Title:


                               BANKBOSTON, N.A.,
                               as the Documentation Agent
                               and as Lender



                               By: _________________________________
                                     Title:



                                      114

<PAGE>


 
                                                                   SCHEDULE I

                              DISCLOSURE SCHEDULE




ITEM 6.7  Litigation.

        Description of Proceeding                    Action or Claim Sought




ITEM 6.8 Existing Subsidiaries.




ITEM 6.11  Employee Benefit Plans.




ITEM 6.12 Environmental Matters.




ITEM 7.1.11 Mortgaged Properties.




ITEM 7.2.2(a) Ongoing Indebtedness.




ITEM 7.2.2 (b) Ongoing Liens.



<PAGE>

ITEM 7.2.5(a) Ongoing Investments.


                                      I-2

<PAGE>



                                                           SCHEDULE II to
                                                         Credit Agreement



                                  PERCENTAGES

           REVOLVING            Term-A             Term-B              Term-C
              LOAN               Loan               Loan                Loan
           COMMITMENT         Commitment         Commitment          Commitment
           ----------         ----------         ----------          ----------
               %                  %                  %                   %
[LENDER]       %                  %                  %                   %



                          ADMINISTRATIVE INFORMATION


                              Notice Information














                                        Lenders' Domestic and LIBOR Offices


DLJ Capital Funding, Inc.
525 Washington Blvd.
                                        Jersey City, New Jersey  07310
                                        Contact: ____________
                                        Fax:  201-610-1965






<PAGE>



                                                              July 28, 1997



DecisionOne Holdings Corp.
DecisionOne Corporation
50 East Swedesford Road
Frazer, Pennsylvania  19355

Quaker Holdings Co.
277 Park Avenue
New York, New York  10172

Donaldson, Lufkin & Jenrette
 Securities Corporation
277 Park Avenue
New York, New York  10172

         Re:      Agreement to Act as "Qualified Independent Underwriter"

Ladies and Gentlemen:

                  You have advised us that (i) DecisionOne Corporation
("DecisionOne"), a Delaware corporation, has filed with the Securities and
Exchange Commission (the "Commission") a registration statement on Form S-1
(Reg. No. 333-28411) (the "DecisionOne S-1"), relating to the offering by
DecisionOne of $150,000,000 principal amount of % Senior Subordinated Notes due
2007 (the "Notes"), or such other principal amount of Notes as you may
determine, and (ii) Quaker Holding Co. ("Quaker"), a Delaware corporation, has
filed with the Commission a registration statement on Form S-1 (Reg. No.
333-28539) (the "Quaker S-1"), relating to the offering by Quaker of units (the
"Units"), each consisting of $1,000 principal amount of its ____% Senior
Discount Debentures due 2008 (the "Debentures") and warrants (the "Warrants")
to purchase shares of the common stock, par value $.01 per share, of Quaker
(the "Quaker Common Stock"). We understand that the number of Units offered and
the number of shares of Common Stock included in each Debenture Warrant will be
determined based on market conditions. Upon consummation of the merger (the
"Merger") between Quaker and DecisionOne Holdings Corp. ("Holdings"), a
Delaware corporation, Holdings will succeed 



<PAGE>









Page 2


to the obligations of Quaker with respect to the Debentures and the Warrants,
and the Warrants will become exercisable for an equal number of shares of
common stock, par value $.01 per share, of Holdings (the "Holdings Common
Stock"). The term "Unit Issuer" means Quaker before the Merger and Holdings
after the Merger, the term "Note Issuer" means DecisionOne and the term
"Issuers" means the Unit Issuer and the Note Issuer. The Notes will be issued
pursuant to an Indenture by and between DecisionOne and Fleet National Bank, as
Trustee. The Debentures will be issued pursuant to an Indenture by and between
the Unit Issuer and Fleet National Bank, as Trustee.

                  In connection with the public offerings of the Notes and
Units (the "Offerings"), Donaldson, Lufkin & Jenrette Securities Corporation
(the "Underwriter") will be the underwriter. Subject to the terms and
conditions of the underwriting agreement to be entered into between DecisionOne
and the Underwriter (the "Note Underwriting Agreement"), the Underwriter will
agree to purchase from DecisionOne, and DecisionOne will agree to sell to the
Underwriter, all of the Notes. Subject to the terms and conditions of the
underwriting agreement to be entered into between the Unit Issuer and the
Underwriter (the "Unit Underwriting Agreement"), the Underwriter will agree to
purchase from the Unit Issuer, and the Unit Issuer will agree to sell to the
Underwriter, all of the Units. The Note Underwriting Agreement and the Unit
Underwriting Agreement are sometimes collectively referred to as the
Underwriting Agreements. The Notes, Units, Debentures and Warrants are
sometimes collectively referred to as the "Securities."

                  We understand that, as a member of the National Association
of Securities Dealers, Inc. ("NASD"), the Underwriter may participate in the
Offerings only if the yield at which the Notes are to be offered to the public
in its Offering is no lower than the yield, and if the price of each Unit to be
offered to the public in its Offering is no higher than the price, recommended
by a "Qualified Independent Underwriter" (as such term is defined in Rule
2720(b)(15) of the NASD Conduct Rules) and such Qualified Independent
Underwriter participates in the preparation of the registration statement and
prospectus relating to each of the Offerings and exercises the usual standards
of due diligence with respect thereto. This Agreement describes the terms on
which Ladenburg Thalmann & Co. Inc. ("Ladenburg") agrees to serve as such a
Qualified Independent Underwriter in connection with each of the Offerings. In
connection with the services to be provided by Ladenburg hereunder and based
upon the several representations and warranties of, and subject to the
performance of the several covenants by, the Issuers herein set forth and
Ladenburg's satisfaction with the results of its due diligence review,
Ladenburg agrees to deliver to the Issuers and the Underwriter, and file with
the NASD, a letter (the "Letter"), substantially in the form of Appendix A
hereto, on the date 



<PAGE>









Page 3


each Registration Statement (as hereinafter defined) is first declared
effective by the Commission (the "Effective Date") or, if the Offerings are not
priced on the Effective Date, on the date of the pricing of the Offerings (the
"Pricing Date"). As a condition to the delivery of the Letter, each
Registration Statement and each amendment thereto will include any revisions
that in the reasonable judgment of Ladenburg and its legal counsel are required
to enable Ladenburg to deliver the Letter.

                  As herein used, except as the context may otherwise require,
the term "Registration Statement" means either the DecisionOne S-1 or the
Quaker S-1 (including the related prospectuses, financial statements, exhibits,
schedules, term sheets and all other documents filed as parts thereof or
incorporated therein) for the registration of the respective Securities under
the Securities Act of 1933, as amended (the "1933 Act"), in the form declared
effective, filed with the Commission and any amendments thereto. The term
"Prospectus" with respect to each Offering means the prospectus, including any
preliminary or final prospectus (including the form of prospectus or term sheet
first filed with the Commission pursuant to Rule 424(b) or 430A under the 1933
Act after the Registration Statement with respect to such Offering becomes
effective or, if no such filing is required, each prospectus in the form
included in the Registration Statement with respect to such Offering at the
time it is first declared effective), and any amendment or supplement thereto
(including any form of prospectus or term sheet filed with the Commission
pursuant to Rule 424(b) under the 1933 Act), to be used in connection with such
Offering.

                  1. NASD Requirement. Ladenburg hereby confirms its agreement
to act in connection with the Offerings as a "Qualified Independent
Underwriter" within the meaning of Rule 2720 of the NASD Conduct Rules and
represents that Ladenburg satisfies or will satisfy at the times designated in
Rule 2720(b)(15) the requirements set forth therein.

                  2. Consent. Ladenburg hereby consents to be named in the
Registration Statement and Prospectus with respect to each Offering as having
acted as the Qualified Independent Underwriter and to the filing of this
Agreement as an exhibit to the Registration Statement with respect to each
Offering. All references to Ladenburg in the Registration Statement or
Prospectus with respect to each Offering or in any other filing, report,
document, release or other communication prepared, issued or transmitted in
connection with the Offerings by the Issuers or the Underwriter or any entity
controlling, controlled by or under common control with, or by any of them,
shall be subject to Ladenburg's prior consent with respect to form and
substance. Ladenburg's obligation to act as a Qualified Independent Underwriter



<PAGE>









Page 4

hereunder shall terminate if the Issuers shall breach in any material respect
any representation, warranty or covenant hereunder and such breach shall not be
cured within 10 days of written notice thereof to the Issuers, provided such
breach would adversely affect Ladenburg's ability to meet its obligations
hereunder or impose, in Ladenburg's reasonable judgment, additional liability
on Ladenburg.

                  3. Fee and Expenses. The Issuers agree to pay Ladenburg an
aggregate fee of $125,000 (the "Fee") for its services hereunder, of which
$45,000 (the "Initial Payment") shall be earned upon the execution of this
Agreement. The Initial Payment, together with the balance of the Fee, shall be
payable on the date on which payment for and delivery of any of the Securities
are made (the "Closing Date"). The Issuers also agree to reimburse Ladenburg
for all reasonable out-of-pocket expenses, including all reasonable fees and
expenses of Ladenburg's counsel, incurred by Ladenburg in connection with this
Agreement and the Offerings; provided, however, that the obligation of the
Issuers to reimburse Ladenburg for fees and expenses shall be limited to
$25,000. The limitation on fees and expenses set forth in the immediately
preceding sentence is subject to there being no (i) material change in the
nature of the Offerings as described in the draft DecisionOne S-1 and Quaker
S-1 heretofore provided to Ladenburg, (ii) material delay in the consummation
of the Offerings which causes an unexpected and material number of revisions in
either S-1 or (iii) unusual number of refilings with the Commission as a result
of the Commission's comments with respect to either S-1. Ladenburg will be
entitled to retain the full amount of such fee and receive payment of such
expenses regardless of the yield of the Notes or the price of the Units that
Ladenburg recommends pursuant to this Agreement. If, for whatsoever reason, it
is determined that the Offerings shall not commence or will not be consummated,
Ladenburg shall be entitled to be paid in full for the above-mentioned
expenses, promptly following such determination, and shall continue to be
entitled to any amount payable to Ladenburg under Section 6.

                  4. Representations, Warranties and Covenants of the Issuers.

                           (a) Each of the Issuers agrees that all of its
                  representations and warranties contained in the Underwriting
                  Agreements, when made, shall be deemed to be incorporated by
                  reference herein and made to Ladenburg hereunder. Each of the
                  Issuers agrees that its execution of an Underwriting
                  Agreement shall constitute confirmation to Ladenburg that, on
                  such date, the representations and warranties of such Issuer
                  included in the Underwriting Agreements are true, correct and
                  complete in all material respects.




<PAGE>









Page 5



                           (b) Each of the Issuers represents and warrants that
                  this Agreement has been duly authorized, executed and
                  delivered by such Issuer; the performance of this Agreement
                  and the consummation of the transactions contemplated hereby
                  will not result in the creation or imposition of any lien,
                  charge or encumbrance upon any of the assets of such Issuer
                  pursuant to the terms or provisions of, or result in a breach
                  or violation of any of the terms or provisions of or
                  constitute a default under, any indenture, mortgage, deed of
                  trust, voting trust agreement, loan agreement, bond,
                  debenture, note agreement or other evidence of indebtedness,
                  lease, contract or other agreement or instrument to which
                  such Issuer or any of its properties is bound, or under the
                  certificate of incorporation or by-laws of such Issuer or
                  under any statute or under any order, rule or regulation of
                  any court or governmental body applicable to the business or
                  properties of such Issuer; and no consent, approval,
                  authorization or order of any court or governmental agency or
                  body is required for the consummation by such Issuer of the
                  transactions on its part herein contemplated which has not
                  been duly obtained.

                           (c) Each of the Issuers agrees that all of its
                  covenants and other agreements contained in the Underwriting
                  Agreements, when made, shall be deemed to be incorporated by
                  reference herein and made with Ladenburg hereunder. Each of
                  the Issuers agrees that its execution of an Underwriting
                  Agreement shall constitute confirmation to Ladenburg of such
                  Issuer's performance in all material respects of its
                  covenants and other agreements contained in the Underwriting
                  Agreements.

                  5.  Availability of Information.

                           (a) Each of the Issuers hereby agrees to provide
                  Ladenburg, at such Issuer's sole cost and expense, with all
                  information and documentation with respect to its business,
                  financial condition and other matters as Ladenburg may deem
                  relevant and shall reasonably request in connection with its
                  performance under this Agreement, including, without
                  limitation, copies of all correspondence with the Commission
                  or the NASD, certificates of its officers, opinions of its
                  counsel and comfort letters from its auditors. The
                  above-mentioned certificates, opinions of counsel and comfort
                  letters shall be provided to Ladenburg, as Ladenburg may
                  request on or prior to the Effective Date, on or prior to the
                  



<PAGE>









Page 6

                  Pricing Date and on or prior to the Closing Date, if then
                  required to be provided under either Underwriting Agreement.
                  Each of the Issuers will make reasonably available to
                  Ladenburg its auditors, counsel and officers and directors to
                  discuss with Ladenburg any aspect of such Issuer which
                  Ladenburg may deem relevant. In addition, each of the Issuers
                  will cause to be delivered to Ladenburg, when delivered to
                  the Underwriter, copies of all certificates, opinions,
                  comfort letters, reports and other documents delivered to the
                  Underwriter pursuant to the Underwriting Agreements and shall
                  cause the person issuing such certificate, opinion, comfort
                  letter, report or other document to authorize Ladenburg to
                  rely thereon to the same extent as if addressed directly to
                  Ladenburg. In addition, the Underwriter and each of the
                  Issuers will promptly advise Ladenburg of all telephone
                  conversations with the NASD or the Commission which relate to
                  or may affect the Offerings, the DecisionOne S-1 or the
                  Quaker S-1.

                           (b) Latham & Watkins will provide, at the
                  Underwriter's expense, to Ladenburg the opinions said counsel
                  shall deliver to the Underwriter as underwriter under the
                  Underwriting Agreements, which opinions shall be addressed to
                  Ladenburg and shall be dated the Closing Date (or any other
                  date on which an opinion is delivered by such counsel
                  pursuant to the Underwriting Agreements).

                           (c) Ladenburg hereby agrees to cooperate in all
                  reasonable respects with the Underwriter and its counsel in
                  responding to any comments made by the NASD with respect to
                  the Offerings, this Agreement or Ladenburg's role as
                  "Qualified Independent Underwriter".

                  6.  Indemnification and Contribution.

                           (a) The Issuers severally agree to indemnify and
                  hold harmless Ladenburg and its directors, its officers and
                  each person, if any, who controls Ladenburg within the
                  meaning of Section 15 of the Act or Section 20 of the
                  Securities Exchange Act of 1934, as amended (the "Exchange
                  Act") from and against any and all losses, claims, damages,
                  liabilities and judgments (including, without limitation, any
                  legal or other expenses incurred in connection with
                  investigating or defending any matter, including any action,
                  that could give rise to any such losses, claims, damages,
                  liabilities or judgments and any amount paid in 




<PAGE>









Page 7

                  settlement of, any action, suit or proceeding commenced or
                  any claim asserted), to which Ladenburg may become subject
                  under the 1933 Act, the Exchange Act or other Federal or
                  state statutory law or regulation, at common law or
                  otherwise, related to, based upon or arising out of (i) an
                  untrue statement or alleged untrue statement of a material
                  fact contained in the applicable Registration Statement, any
                  preliminary prospectus, either Prospectus or any amendment or
                  supplement thereto, or the omission or alleged omission to
                  state therein a material fact required to be stated therein
                  or necessary to make the statements therein not misleading,
                  (ii) any breach or alleged breach by the applicable Issuer of
                  its representations, warranties and agreements contained in
                  this Agreement or (iii) Ladenburg's performance of its duties
                  under this Agreement; provided, however, that the applicable
                  Issuer will have no obligation under this Section 6(a) to the
                  extent that any such loss, claim, damage, liability or action
                  pursuant to clause (iii) above shall have been determined in
                  a final judgment of a court of competent jurisdiction to have
                  been due to the willful misconduct or gross negligence of
                  Ladenburg.

                           Ladenburg agrees to indemnify and hold harmless each
                  of the Issuers, its directors and officers, and each person,
                  if any, who controls any of the Issuers within the meaning of
                  either Section 15 of the 1933 Act or Section 20 of the
                  Exchange Act to the same extent as the foregoing indemnity
                  from the Issuers to Ladenburg, but only with respect to
                  information relating to Ladenburg furnished in writing by
                  Ladenburg expressly for use in the applicable Registration
                  Statement, the applicable Prospectus, or any amendment or
                  supplement thereto, or any preliminary prospectus; provided,
                  however, that the foregoing indemnity by Ladenburg shall not
                  apply to any untrue statement or omission contained in any
                  preliminary prospectus which is not contained in the related
                  Prospectus.

                           (b) In case any action shall be comenced involving
                  any person in respect of which indemnity may be sought under
                  this Section 6, such person shall promptly notify each
                  indemnifying party in writing and such indemnifying party
                  shall assume the defense thereof, including the employment of
                  counsel reasonably satisfactory to such indemnified party,
                  and the payment of all fees and expenses of such counsel, as
                  incurred (except that in the case of any action in respect of
                  which indemnity may be sought pursuant to the first and
                  second paragraphs of Section 6(a), Ladenburg shall not be
                  required to assume the defense thereof, but 




<PAGE>









Page 8

                  may employ separate counsel and participate in the defense
                  thereof, but the fees and expenses of such counsel, except as
                  provided below, shall be at the expense of Ladenburg). Any
                  indemnified party shall have the right to employ separate
                  counsel in any such action and participate in the defense
                  thereof, but the fees and expenses of such counsel shall be
                  at the expense of such indemnified party unless (i) the
                  employment of such counsel by such indemnified party shall
                  have been specifically authorized in writing by the
                  indemnifying parties, (ii) the indemnified party shall have
                  failed to assume the defense of such action or employ counsel
                  reasonably satisfactory to the indemnified party, or (iii)
                  the named parties to any such action (including any impleaded
                  parties) include both the indemnified party and the
                  indemnifying party, and the indemnified party shall have been
                  advised by such counsel that there may be one or more legal
                  defenses available to it which are different from or
                  additional to those available to the indemnifying party (in
                  which case the indemnifying party shall not have the right to
                  assume the defense of such action on behalf of the
                  indemnified party). In any such case, the indemnifying party
                  shall not, in connection with any one action or separate but
                  substantially similar or related actions in the same
                  jurisdiction arising out of the same general allegations or
                  circumstances, be liable for the fees and expenses of more
                  than one separate firm of attorneys (in addition to any local
                  counsel) for all indemnified parties and all such fees and
                  expenses shall be reimbursed as they are incurred. Such firm
                  shall be designated in writing by Ladenburg, in the case of
                  parties indemnified pursuant to the first paragraph of
                  Section 6(a), and by the applicable Issuer, in the case of
                  the parties indemnified pursuant to the second paragraph of
                  Section 6(a). The indemnifying party shall indemnify and hold
                  harmless the indemnified party from and against any and all
                  losses, claims, damages, liabilities and judgments by reason
                  of any settlement of any action (i) effected with its written
                  consent or (ii) effected without its written consent if the
                  settlement is entered into more than twenty business days
                  after the indemnifying party shall have received a request
                  from the indemnified party for reimbursement for the fees and
                  expense of counsel (in any case where such fees and expenses
                  are at the expense of the indemnifying party) and, prior to
                  the date of such settlement, the indemnifying party shall
                  have failed to comply with such reimbursement request. No
                  indemnifying party shall, without the prior written consent
                  of the indemnified party, effect any settlement or compromise
                  of, or consent to the entry of judgment with respect to, any
                  pending or threatened action in respect of which the
                  indemnified party is or could have been a party and 



<PAGE>









Page 9


                  indemnity or contribution may be or could have been sought
                  hereunder by the indemnified party, unless such settlement,
                  compromise or judgment (i) includes an unconditional release
                  of the indemnified party from all liability on claims that
                  are or could have been the subject matter of such action and
                  (ii) does not include a statement as to or an admission of
                  fault, culpability or a failure to act, by or on behalf of
                  the indemnified party.

                           (c) To the extent the indemnification provided for
                  in Section 6(a) is unavailable to, or insufficient to hold
                  harmless any indemnified party under Section 6(a), in respect
                  of any loss, claim, damage, liability or judgment referred to
                  therein, then each indemnifying party, in lieu of
                  indemnifying such indemnified party, shall contribute to the
                  amount paid or payable by such indemnified party as a result
                  of such losses, claims, damages, liabilities and judgments
                  (i) in such proportion as is appropriate to reflect the
                  relative benefits received by the Issuers, on the one hand,
                  and Ladenburg, on the other, from the Offerings or (ii) if
                  the allocation provided by clause (i) above is not permitted
                  by applicable law, or if the indemnified party failed to give
                  the notice required under Section 6(b), in such proportion as
                  is appropriate to reflect not only the relative benefits
                  referred to in clause (i) above but also the relative fault
                  of the Issuers, on the one hand, and Ladenburg, on the other,
                  in connection with Ladenburg's activities under this
                  Agreement or the statements or omissions that resulted in
                  such losses, claims, damages, liabilities or judgments, as
                  well as any other relevant equitable considerations. The
                  relative benefits received by the Issuers, on the one hand,
                  and Ladenburg, on the other, shall be deemed to be in the
                  same proportion as the total net proceeds from the Offerings
                  (before deducting expenses) bear to the total fee paid to
                  Ladenburg pursuant to Section 3. The relative fault of the
                  Issuers, on the one hand, and of Ladenburg, on the other,
                  shall be determined by reference to, among other things,
                  whether the untrue or alleged untrue statement of a material
                  fact or the omission or alleged omission to state a material
                  fact relates to information supplied by the Issuers or by
                  Ladenburg, and the parties' relative intent, knowledge,
                  access to information and opportunity to correct or prevent
                  such statement or omission.

                           The Issuers and Ladenburg agree that it would not be
                  just and equitable if contribution pursuant to this Section
                  6(c) were determined by pro rata allocation or by any other
                  method of allocation which does not take account of the
                  equitable 




<PAGE>









Page 10


                  considerations referred to in the immediately preceding
                  paragraph. The amount paid or payable by an indemnified party
                  as a result of the losses, claims, damages, liabilities or
                  judgments referred to in the immediately preceding paragraph
                  shall be deemed to include, subject to the limitations set
                  forth above, any legal or other expenses reasonably incurred
                  by such indemnified party in connection with investigating or
                  defending any matter, including any action that could have
                  given rise to such losses, claims, damages, liabilities or
                  judgments. Notwithstanding the provisions of this Section 6,
                  Ladenburg shall not be required to contribute any amount in
                  excess of the amount by which the fee paid to Ladenburg
                  pursuant to Section 3 exceeds the amount of any damages
                  Ladenburg has otherwise been required to pay by reason of
                  such activities under this Agreement or such untrue or
                  alleged untrue statement or omission or alleged omission. No
                  person guilty of fraudulent misrepresentation (within the
                  meaning of Section 11(f) of the 1933 Act) shall be entitled
                  to contribution from any person who was not guilty of such
                  fraudulent misrepresentation.

                           (d) The remedies provided for in this Section 6 are
                  not exclusive and shall not limit any rights or remedies
                  which may otherwise be available to any indemnified party at
                  law or in equity.

                           (e) The statements with respect to Ladenburg in the
                  last paragraph under the caption "Underwriting" in the
                  Prospectus with respect to each Offering constitute the only
                  information furnished to the applicable Issuer in writing on
                  behalf of Ladenburg expressly for use in the applicable
                  Registration Statement, the applicable Prospectus or any
                  amendment or supplement thereto, or any applicable
                  preliminary prospectus.

                           (f) The indemnity and contribution agreements
                  contained in this Section 6, and the covenants,
                  representations and warranties of the Issuers set forth in
                  this Agreement, shall remain operative and in full force and
                  effect regardless of (i) any investigation made by Ladenburg
                  or on its behalf or by or on behalf of any person who
                  controls Ladenburg or (ii) any termination of this Agreement
                  or the Offerings.

                  7. Successors and Assigns. The benefits of this Agreement
shall inure to the respective successors and assigns of the parties hereto and
the obligations and liabilities assumed 



<PAGE>









Page 11


in this Agreement by the parties hereto shall be binding upon their respective
successors and assigns. Ladenburg expressly acknowledges and agrees that this
Agreement shall be binding upon and inure to the benefit of Holdings only upon
consummation of the Merger.

                  8. Amendments and Waivers. The provisions of this Agreement
may not be amended, modified or supplemented unless the Issuers, the
Underwriter and Ladenburg consent in writing to such amendment, modification or
supplement.

                  9. Notice. Whenever notice is required to be given pursuant
to this Agreement, such notice shall be in writing and shall be delivered by
hand or by commercial messenger service or mailed by first class mail, postage
prepaid, addressed (a) if to Ladenburg, at the address set forth at the head of
this Agreement, Attention: Ronald Kramer, (b) if to the Issuers, at 50 East
Swedesford Road, Frazer, Pennsylvania 19355, Attention: Kenneth Draeger, (c) if
to Quaker, prior to the Merger, at 277 Park Avenue, New York, New York 10172,
Attention, Peter T. Grauer, or (d) if to the Underwriter, at 277 Park Avenue,
New York, New York 10172, Attention: Maureen Block, Legal Department, or such
other address as to which any party shall notify the other parties hereto in
writing.

                  10. Governing Law. This Agreement shall be construed (both as
to validity and performance) and enforced in accordance with and governed by
the laws of the State of New York applicable to agreements made and to be
performed wholly within such jurisdiction. Each of the Issuers irrevocably
consents that any legal action or proceeding against it under, arising out of
or in any manner relating to this Agreement may be brought in any court of the
State of New York, County of New York, or in the United States District Court
for the Southern District of New York. Each of the Issuers, by the execution
and delivery of this Agreement, expressly and irrevocably assents and submits
to the personal jurisdiction of any of such courts in any such action or
proceeding. Each of the Issuers irrevocably consents to the service of any
complaint, summons, notice or other process relating to any such action or
proceeding by delivery thereof to it in the manner provided for in Section 9
hereof.

                  11. Counterparts. This Agreement may be signed in two or more
counterparts with the same force and effect as if the signatures thereto and
hereto were upon the same instrument.

                  12. Obligations. After the Merger, all several
representations and warranties, covenants, agreements and obligations of the
Issuers contained in this Agreement shall become 



<PAGE>









Page 12


joint and several representations and warranties, covenants, agreements and
obligations of the Issuers.

                  If the above terms are in accordance with your understanding
of our agreement, please sign the enclosed copy of this Agreement and return
such copy to us.

                                            Very truly yours,

                                            LADENBURG THALMANN & CO. INC.


                                            By:
                                               -----------------------------
                                                     Managing Director
CONFIRMED AND AGREED TO AS OF
THE DATE FIRST ABOVE WRITTEN:

    DECISIONONE HOLDINGS CORP.


By:
    ----------------------------------------
    Name:
    Title:

    DECISIONONE CORPORATION


By:
    ----------------------------------------
    Name:
    Title:

    QUAKER HOLDING CO.


By:
    ----------------------------------------
    Name:
    Title:





<PAGE>









Page 13

         DONALDSON, LUFKIN & JENRETTE SECURITIES CORPORATION


By:
    ----------------------------------------
         Name:
         Title:




<PAGE>

                                                                     APPENDIX A


                                                      July   , 1997


DecisionOne Holdings Corp.
DecisionOne Corporation
50 East Swedesford Road
Frazer, Pennsylvania  19355

Quaker Holdings Co.
277 Park Avenue
New York, New York  10172

Donaldson, Lufkin & Jenrette
 Securities Corporation
277 Park Avenue
New York, New York  10172

         Re: Agreement to Act as "Qualified Independent Underwriter"
             -------------------------------------------------------

Ladies and Gentlemen:

         You have advised us that (i) DecisionOne Corporation ("DecisionOne"),
a Delaware corporation, has filed with the Securities and Exchange Commission
(the "Commission") a registration statement on Form S-1 (Reg. No. 333-28411),
relating to the offering by DecisionOne of $150,000,000 principal amount of %
Senior Subordinated Notes due 2007 (the "Notes"), or such other principal
amount of Notes as you may determine, and (ii) Quaker Holding Co. ("Quaker"), a
Delaware corporation, has filed with the Commission a registration statement on
Form S-1 (Reg. No. 333- 28539), relating to the offering by Quaker of ________
units (the "Units"), each consisting of $1,000 principal amount of its ____%
Senior Discount Debentures due 2008 (the "Debentures") and warrants (the
"Warrants") to purchase _________ shares of the common stock, par value $.01
per share, of Quaker (the "Quaker Common Stock") at a price of $____ per share.
Upon consummation of the merger (the "Merger") between Quaker and DecisionOne
Holdings Corp. ("Holdings"), a Delaware corporation, Holdings will succeed to
the obligations of Quaker with respect to the Debentures and the Warrants, and
the Warrants will become exercisable for an equal number of shares of common
stock, par value $.01 per share, of Holdings (the "Holdings Common Stock"). The


<PAGE>



July   , 1997
Page 2


term "Unit Issuer" means Quaker before the Merger and Holdings after the
Merger. The Notes will be issued pursuant to an Indenture by and between
DecisionOne and Fleet National Bank, as Trustee. The Debentures will be issued
pursuant to an Indenture by and between the Unit Issuer and Fleet National
Bank, as Trustee. DecisionOne, Quaker and Holdings are sometimes collectively
referred to as the "Corporations". The Notes, Units, Debentures and Warrants
are sometimes collectively referred to as the "Securities."


         We understand that, as a member of the National Association of
Securities Dealers, Inc. (the "NASD"), the Underwriter may participate in the
Offerings only if the yield at which the Notes are offered to the public is no
lower than the yield, and if the price of each Unit offered to the public is no
higher than the price, recommended by a "Qualified Independent Underwriter."
Pursuant to a letter agreement, dated July 28, 1997, among the Corporations,
the Underwriter and us (the "Retention Agreement"), we have been retained as a
"Qualified Independent Underwriter" (as such term is defined in Rule
2720(b)(15) of the NASD Conduct Rules) to recommend to you the minimum yield
for the Notes, and the maximum price for the Units, to be sold to the public.

         We have participated in the preparation of the Registration Statement
and the Prospectus (as such terms are defined in the Retention Agreement) with
respect to each of the Offerings, and have exercised the usual standards of due
diligence with respect thereto. Assuming that the Offerings are each commenced
on July   , 1997, and further assuming compliance by the Corporations and the
Underwriter with their representations, warranties and covenants in Sections 4
and 5 of the Retention Agreement, we recommend that (a) the yield of the Notes
be no lower than   % and (b) the price of the Units be no higher than $        ,
each of which should in no event be considered or relied upon as an indication 
of the actual value of any of the Securities.

                                  Very truly yours,


                                  LADENBURG THALMANN & CO. INC.



                                  By:_________________________________

                                           Managing Director







<PAGE>






                                                     July 30, 1997

Re: Registration Statement on Form S-1
    (Registration No. 333-28411)


DecisionOne Corporation
50 East Swedesford Road
Frazer, Pennsylvania 19355


Ladies and Gentlemen:

         We have acted as counsel to DecisionOne Corporation (the "Company") in
connection with the Company's Registration Statement on Form S-1 (No.
333-28411) (the "Registration Statement"), as amended, filed with the 
Securities and Exchange Commission pursuant to the Securities Act of 1933, 
as amended, for the registration of $150,000,000 aggregate principal amount 
of Senior Subordinated Notes due 2007 of the Company (the "Senior Subordinated 
Notes"). The Senior Subordinated Notes are to be issued pursuant to an 
Indenture (the "Indenture") between the Company and the State Street Bank and 
Trust Company, as Trustee (the "Trustee").

         We have examined originals or copies, certified or otherwise
identified to our satisfaction, of such documents, corporate records,
certificates of public officials and other instruments as we have deemed
necessary or advisable for the purpose of rendering this opinion, including
the form of resolutions (the "Resolutions") to be adopted by the Board of 
Directors of the Company relating to the Senior Subordinated Notes and the
Indenture.

         Upon the basis of the foregoing, we are of the opinion that when the
Resolutions are duly adopted by the Board of Directors of the Company,  
the Senior Subordinated Notes will be duly authorized and, assuming the 
Indenture is duly executed and delivered by the Company and the Trustee, and 
the Senior Subordinated Notes are duly executed and authenticated in 
accordance with the Indenture, and duly delivered against payment of the 
agreed consideration therefor in accordance with the Underwriting Agreement 
referred to in the prospectus that is part of the Registration Statement, will 
be valid and binding obligations of the Company.



<PAGE>


DecisionOne Corporation             2                       July 30, 1997

         We are members of the Bar of the State of New York and the foregoing
opinion is limited to the laws of the State of New York, the federal laws of
the United States of America and the General Corporation Law of the State of
Delaware.

         We hereby consent to the filing of this opinion as an exhibit to the
Registration Statement. We also consent to the reference to us under the
caption "Legal Matters" in the prospectus contained in such Registration
Statement.


                                            Very truly yours,




<PAGE>



                             TAX SHARING AGREEMENT


         This Tax Sharing Agreement dated as of [ ] is between DecisionOne
Holdings Corporation, a Delaware corporation ("PARENT"), DecisionOne
Corporation, a Delaware corporation ("SUB") and five directly and indirectly
wholly-owned Delaware subsidiaries of Sub, Decision One Supplies, Inc.
("SUB1"), Properties Holding Corporation ("SUB2"), IC Properties Corporation
("SUB3"), Properties Development Corporation ("SUB4") and Decision Data
Investment Corporation ("SUB5"). Sub, Sub1, Sub2, Sub3, Sub4 and Sub5 are each
also referred herein as "SUBSIDIARY".

         WHEREAS, PARENT is the common parent corporation of an affiliated
group of corporations (the "PARENT GROUP") within the meaning of Section
1504(a) of the Internal Revenue Code of 1986, as amended (the "CODE"); and

         WHEREAS, Sub is a 100% subsidiary of Parent, and Sub1, Sub2, Sub3,
Sub4 and Sub5 are 100% subsidiaries of Sub;

         WHEREAS, except as provided below, PARENT and each SUBSIDIARY files
its own tax returns and pays the corresponding tax liabilities;

         WHEREAS, the PARENT Group has filed and intends to file consolidated
income tax returns as permitted by Section 1501 of the Code and similar laws of
other jurisdictions; and

         WHEREAS, PARENT and each SUBSIDIARY desire to agree upon a method for
determining the financial consequences to each party resulting from the filing
of a consolidated income tax return;

         NOW, THEREFORE, in consideration of the premises and mutual covenants
herein contained, the parties hereby agree as follows:

         1. DEFINITIONS. For purposes of this Agreement, the terms set forth
below shall have the following meanings.

         "COMBINED STATE TAX" means, with respect to each state or local taxing
jurisdiction, any income or franchise tax payable to such state or local taxing
jurisdiction in which a SUBSIDIARY files tax returns with PARENT on a
consolidated, combined or unitary basis for purposes of such income or
franchise tax.



<PAGE>



         "FEDERAL TAX" means any tax imposed under Subtitle A of the Code.

         "FINAL DETERMINATION" shall mean (i) with respect to Federal Taxes, a
"determination" as defined in Section 1313 (a) of the Code or execution of an
Internal Revenue Service Form 870AD and, with respect to taxes other than
Federal Taxes, any final determination of liability in respect of a tax that,
under applicable law, is not subject to further appeal, review or modification
through proceedings or otherwise (including the expiration of a statute of
limitations or a period for the filing of claims for refunds, amended returns
or appeals from adverse determinations) or (ii) the payment of tax by PARENT
with respect to any item disallowed or adjusted by a Taxing Authority (as
hereinafter defined), provided that PARENT determines that no action should be
taken to recoup such payment.

         "SUBSIDIARY FEDERAL TAX LIABILITY" shall mean, with respect to any
taxable year and with respect to each SUBSIDIARY, the sum of such SUBSIDIARY's
Federal Tax liability and any interest, penalties and other additions to such
taxes for such taxable year, computed as if such SUBSIDIARY were not and never
were part of the PARENT Group, but rather were a separate corporation filing a
separate United States federal income tax return. Such computation shall be
made with respect to each SUBSIDIARY (A) without regard to the income,
deductions (including net operating loss and capital loss deductions) and
credits in any year of PARENT or any other SUBSIDIARY, (B) by taking account of
any Tax Asset of such SUBSIDIARY in accordance with Section 2(c)(ii) hereof,
(C) with regard to net operating loss and capital loss carryforwards and
carrybacks and minimum tax credits from earlier years of such SUBSIDIARY, (D)
as though the highest rate of tax specified in subsection (b) of Section 11 of
the Code were the only rate set forth in that subsection and (E) reflecting the
positions, elections and accounting methods used by PARENT in preparing the
consolidated federal income tax return for the PARENT Group.

         "SUBSIDIARY COMBINED STATE TAX LIABILITY" shall mean, with respect to
any taxable year and with respect to each SUBSIDIARY, an amount of Combined
State Taxes determined in accordance with the principles set forth in the
definition of such SUBSIDIARY's SUBSIDIARY Federal Tax Liability and comparable
provisions under applicable law.

         "TAX ASSET" means any net operating loss, net capital loss, investment
tax credit, foreign tax credit, charitable deduction or any other deduction,
credit or tax attribute which could reduce taxes (including without limitation
deductions and credits related to alternative minimum taxes).

                                       2

<PAGE>



         "TAX AUTHORITY" means any governmental authority, including the United
States or any state, province, municipality or other political subdivision
thereof, responsible for the imposition of federal, state or local taxes
covered by this Tax Sharing Agreement.

           2.   TAX SHARING.  (a) General.  For each taxable year of the PARENT
Group during which income, losses, or credits against tax of the SUBSIDIARIES
are includible in the consolidated Federal Tax return of the PARENT Group, each
SUBSIDIARY shall pay to PARENT an amount equal to the sum of its
SUBSIDIARY Federal Tax Liability and its SUBSIDIARY Combined State Tax
Liability for such taxable year as determined in paragraph (c) below.

          (b) Estimated Payments. Not later than [10] days prior to each date
on which an estimated Federal Tax installment is due (a "FEDERAL TAX PAYMENT
DATE"), PARENT shall determine under Code Section 6655 the estimated amount of
the related installment of each SUBSIDIARY's SUBSIDIARY Federal Tax Liability,
as determined under the principles of Section 2(a) of this Agreement. Each
SUBSIDIARY shall then pay to PARENT not later than each Federal Tax Payment
Date the amount of its SUBSIDIARY Federal Tax Liability thus determined. Not
later than [10] days prior to each date on which an estimated Combined State
Tax installment is due (a "COMBINED STATE TAX PAYMENT DATE"), PARENT shall
determine under provisions of applicable law comparable to Code Section 6655
the estimated amount of the related installment of each SUBSIDIARY's SUBSIDIARY
Combined State Tax Liability, as determined under the principles of Section
2(a) of this Agreement. Each SUBSIDIARY shall then pay to PARENT not later than
each Combined State Tax Payment Date the amount of its SUBSIDIARY Combined
State Tax Liability thus determined.

          (c)   Payment of Taxes Shown on Return.

          (i) On or before the date PARENT files its consolidated Federal Tax
         return for any year for which payments are to be made under this
         Agreement, with respect to each SUBSIDIARY, SUBSIDIARY shall pay to
         PARENT, or PARENT shall pay to SUBSIDIARY, as appropriate, an amount
         equal to the difference, if any, between the SUBSIDIARY's SUBSIDIARY
         Federal Tax Liability for such year as determined by PARENT and the
         aggregate amount of the estimated installments of such SUBSIDIARY's
         SUBSIDIARY Federal Tax Liability for such year made pursuant to
         Section 2(b). On or before the date PARENT files a Combined State Tax
         return for any year for which payments are to be made under this
         Agreement with respect to each SUBSIDIARY, SUBSIDIARY shall pay to
         PARENT, or PARENT shall pay to

                                       3

<PAGE>



         SUBSIDIARY, as appropriate, an amount equal to the difference, if any,
         between such SUBSIDIARY's SUBSIDIARY Combined State Tax Liability for
         such year as determined by PARENT and the aggregate amount of the
         estimated installments paid with respect to such SUBSIDIARY's
         SUBSIDIARY Combined State Tax Liability pursuant to
         Section 2(b).

         (ii) If PARENT determines, that a SUBSIDIARY has a Tax Asset that may
         under applicable law be used to reduce a Federal Tax or Combined State
         Tax liability of the PARENT Group for any taxable period, PARENT shall
         pay to such SUBSIDIARY an amount equal to the actual tax saving
         produced by such Tax Asset at the time such tax saving is realized by
         the PARENT Group. The future calculations of such SUBSIDIARY's
         SUBSIDIARY Federal Tax Liability or combined State Tax Liability, as
         appropriate, shall be adjusted to reflect such use. The amount of any
         such tax saving for any taxable period shall be the amount of any
         refund actually received from a Taxing Authority with respect to such
         tax period or the reduction in taxes payable to a Taxing Authority
         with respect to such tax period as compared to the taxes that would
         have been payable to a Taxing Authority by the PARENT Group with
         respect to such tax period in the absence of such Tax Asset.

          (d) Treatment of Adjustments. If any adjustment is made on a tax
return of the PARENT Group, after the filing thereof, in which income or loss
of a SUBSIDIARY is included, then at the time of a Final Determination of the
adjustment, such SUBSIDIARY shall pay to PARENT or PARENT shall pay to such
SUBSIDIARY, as the case may be, the difference between all payments actually
made under Section 2(a) with respect to the taxable year covered by such tax
return and all payments that would have been made under Section 2(a) taking
such adjustment into account, together with any penalties actually paid and
interest for each day until the date of Final Determination calculated at the
rate determined, in the case of a payment by such SUBSIDIARY, under Section
6621(a)(2) of the Code and, in the case of a payment by PARENT, under Section
6621(a)(1) of the Code.

          (e) Preparation of Returns. So long as the PARENT Group elects to
file consolidated Federal Tax returns as permitted by Section 1501 of the Code
or any Combined State Tax Return, PARENT shall prepare and file such returns
and any other returns, documents or statements required to be filed with the
Internal Revenue Service with respect to the determination of the Federal Tax
liability of the PARENT Group and with the appropriate Taxing Authorities with
respect to the determination of the Combined State Tax liability of the PARENT
Group.

                                       4


<PAGE>



PARENT shall have the right with respect to any consolidated Federal Tax
returns or Combined State Tax Returns that it has filed or will file to
determine (i) the manner in which such returns, documents or statements shall
be prepared and filed, including, without limitation, the manner in which any
item of income, gain, loss, deduction or credit shall be reported, (ii) whether
any extensions should be requested, and (iii) the elections that will be made
by any member of the PARENT Group. In addition, PARENT shall have the right to
(i) contest, compromise or settle any adjustment or deficiency proposed,
asserted or assessed as a result of any audit of any consolidated or Combined
State Tax return filed by the PARENT Group, (ii) file, prosecute, compromise or
settle any claim for refund, and (iii) determine whether any refunds to which
the PARENT Group may be entitled shall be received by way of refund or credited
against the tax liability of the PARENT Group. Each SUBSIDIARY hereby
irrevocably appoints PARENT as its agent and attorney-in-fact to take any
action (including the execution of documents) as PARENT may deem necessary or
appropriate to effect this Section 2(e). The delegation of powers to PARENT in
this Section 2(e) is in no way intended to limit the agency powers otherwise
provided to the common parent by Treas. Reg. ss. 1.1502-77. In addition, PARENT
shall treat all SUBSIDIARIES equally with respect to the matters covered in
Section 2(e).

          (f) Reimbursement for Certain Services and Expenses. PARENT shall
provide services in connection with this Agreement, including but not limited
to, (i) those services relating to the preparation of returns described in
Section 2(b), 2(c) and 2(e) and (ii) services relating to the other activities
(including services relating to audits and contests) described in Section 2(e).
As compensation for these services, each SUBSIDIARY shall pay PARENT a fee
calculated on a basis such that PARENT is reimbursed for all direct and
indirect costs and expenses incurred with respect to each respective
SUBSIDIARY's share of the overall costs and expenses incurred by PARENT with
respect to tax related services, including outside legal and accounting
expenses incurred in the course of the conduct of any audit or contest
regarding the tax liability of the PARENT Group, and any other expenses
incurred in the course of any litigation relating thereto, to the extent such
costs are reasonably attributable to a SUBSIDIARY issue. PARENT shall calculate
the fee payable, invoice each SUBSIDIARY and each SUBSIDIARY will pay the
invoiced amount within [30] days of receipt of such invoice.

         3. TERM. This Agreement shall survive until terminated by the parties
hereto.

         4. EFFECTIVE DATE. This Agreement shall be effective for all taxable
years ending after the date hereof, and shall supersede all prior agreements as
to

                                       5

<PAGE>



the allocation of Federal Tax liability and Combined State Tax liability
between the parties to this Agreement for all such taxable years.

           5. COOPERATION. PARENT and each SUBSIDIARY shall cooperate fully in
the implementation of this Agreement, including but not limited to, providing
promptly to the requesting party such assistance and documentation as may be
reasonably requested by such party in connection with any of the activities
described in Sections 2 and 3 of this Agreement. In addition, PARENT and each
SUBSIDIARY shall retain all relevant tax records for relevant open periods in
accordance with past practice.

           6. SUCCESSORS. This agreement shall be binding on and inure to the
benefit of any successor, by merger, acquisition of assets or otherwise, to any
of the parties hereto (including but not limited to any successor of PARENT and
SUBSIDIARIES succeeding to the tax attributes of such party under Section 381
of the Code), to the same extent as if such successor had been an original
party hereto.

           7. AUTHORIZATION, ETC. Each of the parties hereto hereby represents
and warrants that it has the power and authority to execute, deliver and
perform this Agreement, that this Agreement has been duly authorized by all
necessary corporate action on the part of such party that this Agreement
constitutes a legal, valid and binding obligation of each such party and that
the execution, delivery and performance of this Agreement by such party does
not contravene or conflict with any provision of law or of its charter or
bylaws or any agreement, instrument or order binding on such party.

           8. SECTION CAPTIONS. Section captions used in this Agreement are for
convenience and reference only and shall not affect the construction of this
Agreement.

           9. GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED
IN ACCORDANCE WITH THE LAWS OF THE STATE OF [DELAWARE] WITHOUT GIVING EFFECT TO
LAWS AND PRINCIPLES RELATING TO CONFLICTS OF LAW.

           10. COUNTERPARTS. This Agreement may be executed in any number of
counterparts, each of which shall be deemed an original, but all of which
together shall constitute one and the same Agreement.

           11. WAIVERS AND AMENDMENTS; FUTURE SUBSIDIARIES. This Agreement
shall not be waived, amended or otherwise modified except in writing, duly

                                       6


<PAGE>



executed by all of the parties hereto. PARENT and each SUBSIDIARY agree to
cause any corporation that in the future becomes a member of the PARENT Group
or that files tax returns with PARENT on a consolidated, combined or unitary
basis to become a party to this agreement as an additional "SUBSIDIARY"
hereunder.



                                       7

<PAGE>



         IN WITNESS WHEREOF, each of the parties hereto has caused this
agreement to be executed by a duly authorized officer as of the date first
above written.


                                      DecisionOne Holding Corp.


                                      By:
                                         ------------------------------------
                                           Name:
                                           Title:


                                      DecisionOne Corp.


                                      By:
                                         ------------------------------------
                                           Name:
                                           Title:


                                      DecisionOne Corp.


                                      By:
                                         ------------------------------------
                                           Name:
                                           Title:


                                      DecisionOne Supplies, Inc.


                                      By:
                                         ------------------------------------
                                           Name:
                                           Title:


                                      Properties Holding Corporation


                                      By:
                                         ------------------------------------
                                           Name:

                                       8

<PAGE>


                                           Title:


                                      IC Properties Corporation


                                      By:
                                         ------------------------------------
                                           Name:
                                           Title:


                                      Properties Development Corporation


                                      By:
                                         ------------------------------------
                                           Name:
                                           Title:


                                      Decision Data Investment Corporation


                                      By:
                                         ------------------------------------
                                           Name:
                                           Title:





                                       9



<PAGE>
                                                                  EXHIBIT 23.2 

INDEPENDENT AUDITORS' CONSENT 

DecisionOne Corporation: 

   
We consent to the use in this Amendment No. 3 to Registration Statement No. 
333-28411 of DecisionOne Corporation (a wholly owned subsidiary of 
DecisionOne Holdings Corp.) and subsidiaries on Form S-1 of our report dated 
May 30, 1997 and our report dated December 29, 1995 on DecisionOne 
Corporation (formerly Bell Atlantic Business Systems Services, Inc. (the 
"Predecessor")) and subsidiary which are part of this Registration Statement, 
and of our reports dated May 30, 1997 and December 29, 1995 relating to the 
financial statement schedules appearing elsewhere in this Registration 
Statement, and to the reference to us under the heading "Experts" in such 
Registration Statement. 

/s/ DELOITTE & TOUCHE LLP 
Philadelphia, Pennsylvania 
July 29, 1997 




    


<PAGE>
                                                                  EXHIBIT 23.3 

                          CONSENT OF PETER T. GRAUER 

   
   I hereby consent to the reference in the Prospectus constituting part of 
Amendment No. 3 to the Registration Statement on Form S-1 of DecisionOne 
Corporation to my name as a person about to become a director of DecisionOne 
Corporation. 
    

                                            /s/ Peter T. Grauer 
                                            -----------------------------
                                            Peter T. Grauer 

   
July 29, 1997 




    


<PAGE>
                                                                  EXHIBIT 23.4 

                          CONSENT OF KIRK B. WORTMAN 

   
   I hereby consent to the reference in the Prospectus constituting part of 
Amendment No. 3 to the Registration Statement on Form S-1 of DecisionOne 
Corporation to my name as a person about to become a director of DecisionOne 
Corporation. 
    

                                            /s/ Kirk B. Wortman 
                                            ----------------------------
                                            Kirk B. Wortman 

   
July 29, 1997 




    

<PAGE>

                                                                 CONFORMED
                                                                    COPY

                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549


                                    FORM T-1
                                   ---------

                       STATEMENT OF ELIGIBILITY UNDER THE
                        TRUST INDENTURE ACT OF 1939 OF A
                    CORPORATION DESIGNATED TO ACT AS TRUSTEE

                Check if an Application to Determine Eligibility
                 of a Trustee Pursuant to Section 305(b)(2) __


                      STATE STREET BANK AND TRUST COMPANY
              (Exact name of trustee as specified in its charter)

                    Massachusetts                               04-1867445
          (Jurisdiction of incorporation or                  (I.R.S. Employer
      organization if not a U.S. national bank)            Identification No.)

                225 Franklin Street, Boston, Massachusetts        02110
              (Address of principal executive offices)         (Zip Code)

       John R. Towers, Esq. Executive Vice President and General Counsel
                225 Franklin Street, Boston, Massachusetts 02110
                                 (617)654-3253
           (Name, address and telephone number of agent for service)

                             ---------------------

                            DECISIONONE CORPORATION
              (Exact name of obligor as specified in its charter)

                      DELAWARE                                  23-2328680
           (State or other jurisdiction of                   (I.R.S. Employer
           incorporation or organization)                  Identification No.)

                                KENNETH DRAEGER
                            DECISIONONE CORPORATION
                            50 EAST SWEDESFORD ROAD
                                FRAZER, PA 19355
              (Address of principal executive offices) (Zip Code)



                      % SENIOR SUBORDINATED NOTES DUE 2007

                        (Title of indenture securities)

<PAGE>



                                    GENERAL

ITEM 1.  GENERAL INFORMATION.

         FURNISH THE FOLLOWING INFORMATION AS TO THE TRUSTEE:

         (A)  NAME AND ADDRESS OF EACH EXAMINING OR SUPERVISORY AUTHORITY TO 
WHICH IT IS SUBJECT.

                  Department of Banking and Insurance of The Commonwealth of
                  Massachusetts, 100 Cambridge Street, Boston, Massachusetts.

                  Board of Governors of the Federal Reserve System, Washington,
                  D.C., Federal Deposit Insurance Corporation, Washington, D.C.

         (B)  WHETHER IT IS AUTHORIZED TO EXERCISE CORPORATE TRUST POWERS.

                  Trustee is authorized to exercise corporate trust powers.

ITEM 2.  AFFILIATIONS WITH OBLIGOR.

         IF THE OBLIGOR IS AN AFFILIATE OF THE TRUSTEE, DESCRIBE EACH SUCH
AFFILIATION.

                  The obligor is not an affiliate of the trustee or of its
parent, State Street Corporation.

                  (See note on page 2.)

ITEM 3. THROUGH ITEM 15.   NOT APPLICABLE.

ITEM 16. LIST OF EXHIBITS.

         LIST BELOW ALL EXHIBITS FILED AS PART OF THIS STATEMENT OF
ELIGIBILITY.

         1.  A COPY OF THE ARTICLES OF ASSOCIATION OF THE TRUSTEE AS NOW IN 
EFFECT.

                  A copy of the Articles of Association of the trustee, as now
                  in effect, is on file with the Securities and Exchange
                  Commission as Exhibit 1 to Amendment No. 1 to the Statement
                  of Eligibility and Qualification of Trustee (Form T-1) filed
                  with the Registration Statement of Morse Shoe, Inc. (File No.
                  22-17940) and is incorporated herein by reference thereto.

         2.  A COPY OF THE CERTIFICATE OF AUTHORITY OF THE TRUSTEE TO COMMENCE 
BUSINESS, IF NOT CONTAINED IN THE ARTICLES OF ASSOCIATION.

                  A copy of a Statement from the Commissioner of Banks of
                  Massachusetts that no certificate of authority for the
                  trustee to commence business was necessary or issued is on
                  file with the Securities and Exchange Commission as Exhibit 2
                  to Amendment No. 1 to the Statement of Eligibility and
                  Qualification of Trustee (Form T-1) filed with the
                  Registration Statement of Morse Shoe, Inc. (File No.
                  22-17940) and is incorporated herein by reference thereto.

         3. A COPY OF THE AUTHORIZATION OF THE TRUSTEE TO EXERCISE CORPORATE
TRUST POWERS, IF SUCH AUTHORIZATION IS NOT CONTAINED IN THE DOCUMENTS SPECIFIED
IN PARAGRAPH (1) OR (2), ABOVE.

                  A copy of the authorization of the trustee to exercise
                  corporate trust powers is on file with the Securities and
                  Exchange Commission as Exhibit 3 to Amendment No. 1 to the
                  Statement of Eligibility and Qualification of Trustee (Form
                  T-1) filed with the Registration Statement of Morse Shoe,
                  Inc. (File No. 22-17940) and is incorporated herein by
                  reference thereto.

         4.  A COPY OF THE EXISTING BY-LAWS OF THE TRUSTEE, OR INSTRUMENTS 
CORRESPONDING THERETO.

                  A copy of the by-laws of the trustee, as now in effect, is on
                  file with the Securities and Exchange Commission as Exhibit 4
                  to the Statement of Eligibility and Qualification of Trustee
                  (Form T-1) filed with the Registration Statement of Eastern
                  Edison Company (File No. 33-37823) and is incorporated herein
                  by reference thereto.


                                       1


<PAGE>



         5.  A COPY OF EACH INDENTURE REFERRED TO IN ITEM 4. IF THE OBLIGOR IS 
IN DEFAULT.

                  Not applicable.

         6.  THE CONSENTS OF UNITED STATES INSTITUTIONAL TRUSTEES REQUIRED BY 
SECTION 321(B) OF THE ACT.

                  The consent of the trustee required by Section 321(b) of the
                  Act is annexed hereto as Exhibit 6 and made a part hereof.

         7.  A COPY OF THE LATEST REPORT OF CONDITION OF THE TRUSTEE PUBLISHED 
PURSUANT TO LAW OR THE REQUIREMENTS OF ITS SUPERVISING OR EXAMINING AUTHORITY.

                  A copy of the latest report of condition of the trustee
                  published pursuant to law or the requirements of its
                  supervising or examining authority is annexed hereto as
                  Exhibit 7 and made a part hereof.


                                     NOTES

         In answering any item of this Statement of Eligibility which relates
to matters peculiarly within the knowledge of the obligor or any underwriter
for the obligor, the trustee has relied upon information furnished to it by the
obligor and the underwriters, and the trustee disclaims responsibility for the
accuracy or completeness of such information.

         The answer furnished to Item 2. of this statement will be amended, if
necessary, to reflect any facts which differ from those stated and which would
have been required to be stated if known at the date hereof.


                                   SIGNATURE

         Pursuant to the requirements of the Trust Indenture Act of 1939, as
amended, the trustee, State Street Bank and Trust Company, a corporation
organized and existing under the laws of The Commonwealth of Massachusetts, has
duly caused this statement of eligibility to be signed on its behalf by the
undersigned, thereunto duly authorized, all in the City of Hartford and State
of Connecticut, on the 25th day of July, 1997.

                                      STATE STREET BANK AND TRUST COMPANY


                                      By: /s/ Elizabeth C. Hammer
                                          ------------------------------------
                                               NAME:    ELIZABETH C. HAMMER
                                               TITLE:   VICE PRESIDENT




                                       2



<PAGE>



                                   EXHIBIT 6


                             CONSENT OF THE TRUSTEE


         Pursuant to the requirements of Section 321(b) of the Trust Indenture
Act of 1939, as amended, in connection with the proposed issuance by
DecisionOne Corporation of its % SENIOR SUBORDINATED NOTES DUE 2007, we hereby
consent that reports of examination by Federal, State, Territorial or District
authorities may be furnished by such authorities to the Securities and Exchange
Commission upon request therefor.

                                      STATE STREET BANK AND TRUST COMPANY


                                      By: /s/ Elizabeth C. Hammer
                                          ------------------------------------
                                               NAME:    ELIZABETH C. HAMMER
                                               TITLE:   VICE PRESIDENT

DATED:   JULY 25, 1997
















                                       3



<PAGE>
                                  EXHIBIT 7 

Consolidated Report of Condition of State Street Bank and Trust Company, 
Massachusetts and foreign and domestic subsidiaries, a state banking 
institution organized and operating under the banking laws of this 
commonwealth and a member of the Federal Reserve System, at the close of 
business March 31, 1997, published in accordance with a call made by the 
Federal Reserve Bank of this District pursuant to the provisions of the 
Federal Reserve Act and in accordance with a call made by the Commissioner of 
Banks under General Laws, Chapter 172, Section 22(a). 

<TABLE>
<CAPTION>
                                                            Thousands of 
                                                              Dollars 
                                                          -------------- 
<S>                                                        <C>
ASSETS 
Cash and balances due from depository institutions: 
   Noninterest-bearing balances and currency and coin ....    1,665,142 
   Interest-bearing balances..............................    8,193,292 
Securities................................................   10,238,113 
Federal funds sold and securities purchased under 
 agreements to resell in domestic offices of the bank
 and its Edge subsidiary .................................    5,853,144 
Loans and lease financing receivables: 
    Loans and leases, net of unearned 
       income................................   4,936,454 
    Allowance for loan and lease losses .....      70,307 
    Allocated transfer risk reserve..........           0 
   Loans and leases, net of unearned income and 
     allowances...........................................    4,866,147 
Assets held in trading accounts...........................      957,478 
Premises and fixed assets.................................      380,117 
Other real estate owned...................................          884 
Investments in unconsolidated subsidiaries................       25,835 
Customers' liability to this bank on acceptances 
 outstanding..............................................       45,548 
Intangible assets.........................................      158,080 
Other assets..............................................    1,066,957 
                                                          -------------- 
Total assets..............................................   33,450,737 
                                                          ============== 
LIABILITIES 
Deposits: 
    In domestic offices...................................    8,270,845 
        Noninterest-bearing..................   6,318,360 
        Interest-bearing.....................   1,952,485 
    In foreign offices and Edge subsidiary................   12,760,086 
        Noninterest-bearing..................      53,052 
        Interest-bearing.....................  12,707,034 
Federal funds purchased and securities sold under 
 agreements to repurchase in domestic offices of the
 bank and of its 
 Edge subsidiary..........................................    8,216,641 
Demand notes issued to the U.S. Treasury and Trading 
 Liabilities..............................................      926,821 
Other borrowed money......................................      671,164 
Subordinated notes and debentures.........................            0 
Bank's liability on acceptances executed and outstanding .       46,137 
Other liabilities.........................................      745,529 

Total liabilities.........................................   31,637,223 
                                                          -------------- 
EQUITY CAPITAL 
Perpetual preferred stock and related surplus.............            0 
Common stock..............................................       29,931 
Surplus...................................................      360,717 
Undivided profits and capital reserves/Net unrealized 
 holding gains (losses)...................................    1,426,881 
Cumulative foreign currency translation adjustments ......       (4,015) 
Total equity capital......................................    1,813,514 
                                                          -------------- 
Total liabilities and equity capital......................   33,450,737 
                                                          ============== 
</TABLE>

                                4           



<PAGE>





I, Rex S. Schuette, Senior Vice President and Comptroller of the above named
bank do hereby declare that this Report of Condition has been prepared in
conformance with the instructions issued by the Board of Governors of the
Federal Reserve System and is true to the best of my knowledge and belief.

                                         Rex S. Schuette


We, the undersigned directors, attest to the correctness of this Report of
Condition and declare that it has been examined by us and to the best of our
knowledge and belief has been prepared in conformance with the instructions
issued by the Board of Governors of the Federal Reserve System and is true and
correct.

                                         David A. Spina
                                         Marshall N. Carter
                                         Charles F. Kaye





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