DECISIONONE CORP /DE
424B1, 1997-08-08
COMPUTER INTEGRATED SYSTEMS DESIGN
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<PAGE>

                                              Filed Pursuant to Rule 424(b)(1)
                                              Registration File No.: 333-28411

                                                                   
PROSPECTUS 
JULY 30, 1997 

                                  $150,000,000

                        [DECISIONONE CORPORATION LOGO]

                            DECISIONONE CORPORATION
                   9 3/4% SENIOR SUBORDINATED NOTES DUE 2007

   The 9 3/4% Senior Subordinated Notes due 2007 (the "Senior Subordinated 
Notes") offered hereby (the "Offering") by DecisionOne Corporation, a 
Delaware corporation (the "Issuer") were originally issued by the Issuer as 
part of the Merger Financing (as defined herein) in connection with the 
Merger (as defined herein) of the Issuer's parent, DecisionOne Holdings Corp. 
("Holdings") with Quaker Holding Co. ("Quaker"). See "The Merger and Merger 
Financing." Quaker was organized by DLJ Merchant Banking Partners II, L.P. 
("DLJMB") and affiliated funds and entities for the purpose of effecting the 
Merger and Merger Financing. 

   The Senior Subordinated Notes will mature on August 1, 2007. Interest on 
the Senior Subordinated Notes will be payable semi-annually on February 1 and 
August 1 of each year, commencing on February 1, 1998. The Senior 
Subordinated Notes will be redeemable at the option of the Issuer, in whole 
or in part, at any time on or after August 1, 2002, in cash at the redemption 
prices set forth herein, plus accrued and unpaid interest, if any, thereon to 
the redemption date. In addition, at any time prior to August 1, 2000, the 
Issuer may, at its option, on any one or more occasions, redeem up to 35% of 
the aggregate principal amount of the Senior Subordinated Notes originally 
issued at a redemption price equal to 109.75% of the aggregate principal 
amount thereof, plus accrued and unpaid interest, if any, thereon to the 
redemption date, with the net cash proceeds of one or more Equity Offerings 
(as defined herein) by (i) the Issuer or (ii) Holdings to the extent the net 
cash proceeds thereof are contributed to the Issuer, as a capital 
contribution to the common equity of such Holder's Issuer; provided that at 
least 65% of the original aggregate principal amount of the Senior 
Subordinated Notes will remain outstanding immediately following each such 
redemption. Upon the occurrence of a Change of Control (as defined herein), 
each Holder of Senior Subordinated Notes will have the right to require the 
Issuer to repurchase such Holder's Senior Subordinated Notes at a price in 
cash equal to 101% of the aggregate principal amount thereof, plus accrued 
and unpaid interest, if any, thereon to the date of repurchase. See 
"Description of the Senior Subordinated Notes." 

   The Senior Subordinated Notes will be general unsecured obligations of the 
Issuer and will be subordinated in right of payment to all existing and 
future Senior Debt (as defined herein) of the Issuer, including indebtedness 
pursuant to the New Credit Facility (as defined herein). The Senior 
Subordinated Notes will rank pari passu with any future senior subordinated 
indebtedness of the Issuer and will rank senior to all Subordinated 
Indebtedness (as defined herein) of the Issuer. The Senior Subordinated Notes 
will be effectively subordinated to all liabilities of the Company's 
subsidiaries that do not guarantee the Senior Subordinated Notes as set forth 
herein. See "Description of Senior Subordinated Notes--Certain 
Covenants--Subsidiary Guarantees." On the date of the Senior Subordinated 
Note Indenture (as defined herein), none of the Company's subsidiaries will 
guarantee the Senior Subordinated Notes. On a pro forma basis after giving 
effect to the Merger, including the Merger Financing and the application of 
the proceeds thereof, as of March 31, 1997, the Issuer would have had 
outstanding approximately $503.0 million of Senior Debt and the Issuer's 
subsidiaries would have had approximately $10.9 million of outstanding 
liabilities (as defined herein), including trade payables. 

   SEE "RISK FACTORS" BEGINNING ON PAGE 17 FOR A DISCUSSION OF CERTAIN 
FACTORS THAT SHOULD BE CONSIDERED IN EVALUATING AN INVESTMENT IN THE SENIOR 
SUBORDINATED NOTES. 

  THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES AND
   EXCHANGE COMMISSION NOR STATE SECURITIES COMMISSION NOR HAS THE SECURITIES
     AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION PASSED UPON
      THE ACCURACY OR ADEQUACY OF THIS PROSPECTUS. ANY REPRESENTATION TO
                      THE CONTRARY IS A CRIMINAL OFFENSE.

   This Prospectus has been prepared for use by Donaldson, Lufkin & Jenrette 
Securities Corporation ("DLJSC") in connection with offers and sales of the 
Senior Subordinated Notes which may be made by it from time to time in 
market-making transactions at negotiated prices relating to prevailing market 
prices at the time of sale. There is currently no public market for the 
Senior Subordinated Notes. The Company has been advised by DLJSC that it 
intends to make a market for the Senior Subordinated Notes, however, DLJSC is 
not obligated to do so. Any market-making may be discontinued at any time, 
and there is no assurance that an active public market for the Senior 
Subordinated Notes will develop or, that if such market develops, that it 
will continue. DLJSC may act as principal agent in any such transaction. See 
"Plan of Distribution." 

                          DONALDSON, LUFKIN & JENRETTE
                             SECURITIES CORPORATION

<PAGE>
                        FOR CALIFORNIA RESIDENTS ONLY 

   WITH RESPECT TO SALES OF THE 9 3/4% SENIOR SUBORDINATED NOTES DUE 2007 OF 
DECISIONONE CORPORATION BEING OFFERED HEREBY TO CALIFORNIA RESIDENTS, SUCH 
SECURITIES MAY BE SOLD ONLY TO: (1) "ACCREDITED INVESTORS" WITHIN THE MEANING 
OF REGULATION D UNDER THE SECURITIES ACT OF 1933, AS AMENDED, (2) BANKS, 
SAVINGS AND LOAN ASSOCIATIONS, TRUST COMPANIES, INSURANCE COMPANIES, 
INVESTMENT COMPANIES REGISTERED UNDER THE INVESTMENT COMPANY ACT OF 1940, 
PENSION AND PROFIT SHARING TRUSTS, ANY CORPORATIONS OR OTHER ENTITIES, WHICH, 
TOGETHER WITH SUCH CORPORATION'S OR OTHER ENTITY'S AFFILIATES WHICH ARE UNDER 
COMMON CONTROL, HAVE A NET WORTH ON A CONSOLIDATED BASIS ACCORDING TO THEIR 
MOST RECENT REGULARLY PREPARED FINANCIAL STATEMENTS (WHICH SHALL HAVE BEEN 
REVIEWED BUT NOT NECESSARILY AUDITED, BY OUTSIDE ACCOUNTANTS) OF NOT LESS 
THAN $14,000,000 AND SUBSIDIARIES OF THE FOREGOING, (3) ANY PERSON (OTHER 
THAN A PERSON FORMED FOR THE SOLE PURPOSE OF PURCHASING THE SECURITIES 
OFFERED HEREBY) WHO PURCHASES AT LEAST $1,000,000 AGGREGATE AMOUNT OF THE 
SECURITIES OFFERED HEREBY, OR (4) ANY NATURAL PERSON WHO (A) HAS AN INCOME OF 
$65,000 AND A NET WORTH OF $250,000, OR (B) HAS A NET WORTH OF $500,000 (IN 
EACH CASE EXCLUDING HOME, HOME FURNISHINGS AND PERSONAL AUTOMOBILES). EACH 
CALIFORNIA RESIDENT PURCHASING THE SECURITIES OFFERED HEREBY AGREES THAT IT 
WILL NOT SELL OR OTHERWISE TRANSFER SUCH SECURITY TO A CALIFORNIA RESIDENT 
UNLESS THE TRANSFEREE COMES WITHIN ONE OF THE AFOREMENTIONED CATEGORIES AND 
THAT IT WILL ADVISE THE TRANSFEREE OF THIS CONDITION WHICH TRANSFEREE, BY 
BECOMING SUCH, WILL BE BOUND BY THE SAME RESTRICTIONS ON RESALE. 

   CERTAIN PERSONS PARTICIPATING IN THIS OFFERING MAY ENGAGE IN TRANSACTIONS 
THAT STABILIZE, MAINTAIN OR OTHERWISE AFFECT THE PRICE OF THE SENIOR 
SUBORDINATED NOTES. SPECIFICALLY, THE UNDERWRITER MAY OVERALLOT IN CONNECTION 
WITH THE OFFERING AND MAY BID FOR AND PURCHASE THE SENIOR SUBORDINATED NOTES 
IN THE OPEN MARKET. FOR A DESCRIPTION OF THESE ACTIVITIES, SEE 
"UNDERWRITING." 

                            AVAILABLE INFORMATION 

   The Issuer has filed a registration statement on Form S-1 (together with 
all amendments, supplements and exhibits thereto, the "Registration 
Statement") under the Securities Act of 1933, as amended (the "Securities 
Act"), with the Securities and Exchange Commission (the "Commission") with 
respect to the Senior Subordinated Notes offered hereby. This Prospectus does 
not contain all of the information set forth in the Registration Statement, 
certain parts of which have been omitted in accordance with the rules and 
regulations of the Commission, and reference is hereby made to the 
Registration Statement and the exhibits and schedules thereto for further 
information. Summary and other statements contained herein concerning the 
provisions of any document are not necessarily complete, and in each instance 
reference is hereby made to the copy of the document filed as an exhibit to 
the Registration Statement. Each such statement is qualified in its entirety 
by such reference. 

   Following the Offering, the Issuer will be subject to the informational 
requirements of the Securities Exchange Act of 1934, as amended (the 
"Exchange Act"), and in accordance therewith will file reports, proxy 
statements and other information with the Commission. Such reports, proxy 
statements and other information filed by the Company may be inspected and 
copied at the public reference facilities maintained by the Commission at 
Room 1024, Judiciary Plaza, 450 Fifth Street, N.W., Washington, D.C. 20549, 
and at the following regional offices: Seven World Trade Center, 13th Floor, 
New York, New York 10048; and at Citicorp Center, 500 West Madison Street, 
Suite 1400, Chicago, Illinois 60661. Copies of such material can be obtained 
from the Public Reference Section of the Commission at Judiciary Plaza, 450 
Fifth Street, N.W., Washington, D.C. 20549 at prescribed rates. In addition, 
such material can also be obtained from the Commission's Web site at 
http://www.sec.gov. 
                                                                  
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<PAGE>

                               PROSPECTUS SUMMARY

   The following summary is qualified in its entirety by the more detailed 
information and financial statements, including the notes thereto, appearing 
elsewhere in this Prospectus. Investors are urged to read this Prospectus in 
its entirety. As used in this Prospectus, the term "Holdings" means 
DecisionOne Holdings Corp., including its predecessors and subsidiaries, the 
term "Issuer" means DecisionOne Corporation (a wholly owned subsidiary of 
Holdings), and the terms "Company" and "DecisionOne" mean the Issuer and its 
predecessors and subsidiaries, all of which are wholly owned. On May 29, 
1997, Holdings contributed to the Issuer all of its ownership interests in 
its subsidiaries (other than the Issuer) (the "Corporate Reorganization"). 
All financial information contained herein is presented as if the Corporate 
Reorganization had occurred on July 1, 1993. References to industry size and 
statistics contained herein, unless otherwise indicated, are derived from 
information provided by Dataquest Incorporated ("Dataquest"). 

                                  THE COMPANY

OVERVIEW 

   The Company is the largest independent provider of multivendor computer 
maintenance and technology support services in the United States. The Company 
offers its customers a single source solution for virtually all of their 
computer maintenance and technology support requirements, including hardware 
maintenance services, software support, end-user/help desk services, network 
support and other technology support services. The Company believes it is the 
most comprehensive independent (i.e., not affiliated with an original 
equipment manufacturer ("OEM")) provider of these services across a broad 
range of computing environments, including mainframes, midrange and 
distributed systems, workgroups, personal computers ("PCs") and related 
peripherals. The Company provides support for over 15,000 hardware products 
manufactured by more than 1,000 OEMs. The Company also supports most major 
operating systems and over 150 off-the-shelf ("shrink-wrapped") software 
applications. The Company delivers its services through an extensive field 
service organization of approximately 4,000 field technicians in over 150 
service locations throughout the United States and Canada and strategic 
alliances in selected international markets. 

   DecisionOne has emerged as the leading independent, multivendor provider 
of computer maintenance and technology support services by (i) consummating 
over 35 complementary acquisitions since the beginning of fiscal 1993, (ii) 
expanding maintenance capabilities and introducing new technology support 
services, (iii) increasing sales to existing customers by increasing 
equipment under contract and by selling existing customers new technology 
support services, (iv) adding new corporate customers and (v) providing 
outsourcing services for OEMs, software publishers, system integrators and 
other independent service organizations. As a result, the Company's revenues 
have grown at a compound annual rate of 69.2% to approximately $820.4 million 
for the annualized quarter ended March 31, 1997 from $114.1 million in fiscal 
1993. Over the same period, the Company's Adjusted EBITDA (as defined herein) 
has grown at a 74.2% compound annual rate to approximately $120.3 million for 
the annualized quarter ended March 31, 1997 from $15.0 million in fiscal 
1993. 

   In 1996, based on Dataquest projections, the Company estimates it had a 9% 
market share of the $8.8 billion independent, multivendor segment of the 
$40.5 billion U.S. hardware maintenance and technology support services 
market. The independent, multivendor segment is projected by Dataquest to 
grow at a 14% compound annual rate from $8.8 billion in 1996 to $14.8 billion 
in 2000. The Company believes this growth is being driven by the 
proliferation of computer equipment as well as outsourcing trends, including: 
(i) the outsourcing by corporate customers of hardware maintenance and 
technical support requirements and (ii) the outsourcing by major hardware 
OEMs and software publishers of maintenance services (including warranty and 
post-warranty services) and end-user technical support requirements. In 
addition, the Company believes that demand for its services is being driven 
by the increasing complexity of computing environments which has resulted 
from the migration of computer systems from single OEM, centralized systems 
to multivendor, decentralized systems. The Company believes that this 
increased complexity has generally surpassed the technical capabilities of 
many in-house support staffs and has 

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<PAGE>

accelerated the pace of outsourcing. The Company believes that customers are 
increasingly turning to independent service providers when outsourcing due to 
the increased use of multiple vendors for hardware and the perception that 
OEM service providers are biased toward specifying their own equipment as 
computer purchase requirements arise. Furthermore, many OEMs such as Sun 
Microsystems, Inc. ("Sun") and Compaq Computer Corporation ("Compaq") are 
outsourcing certain non-core customer service activities, including 
maintenance services (including warranty and post-warranty services) and 
product support services (such as end-user help desk services) to independent 
service organizations such as the Company. 

COMPETITIVE STRENGTHS 

   The Company believes that it possesses a number of competitive strengths 
that have allowed it to become the leading independent provider of 
multivendor computer maintenance and technology support services, including: 

   EXTENSIVE SERVICE INFRASTRUCTURE.  The Company provides customers with 
high quality service through an extensive infrastructure including: (i) 
approximately 4,000 highly trained field technicians, (ii) over 150 
geographic locations throughout the United States and Canada, (iii) a 
substantial spare parts inventory to ensure supply and rapid response times, 
(iv) a broad service offering which enhances the Company's ability to provide 
customers with a single source solution, (v) an extensive proprietary 
database of historical failure rates for over 15,000 hardware products 
manufactured by over 1,000 OEMs, (vi) a detailed record of major customers' 
hardware and software assets and a record of such customers' maintenance 
patterns and (vii) proprietary dispatch systems to ensure rapid customer 
response times. 

   INDEPENDENT, MULTIVENDOR SERVICE PROVIDER. The Company provides customers 
with an independent, multivendor solution for their computer maintenance and 
technology support needs. As an independent service provider, the Company 
believes it is viewed by customers as impartial to any particular OEM's 
products. As a multivendor service provider, the Company supports over 15,000 
hardware products manufactured by more than 1,000 OEMs as well as most major 
operating systems and over 150 shrink-wrapped software applications. OEM, 
specialty and local service providers do not offer either the breadth of 
services or the geographic presence throughout the United States and Canada 
provided by the Company. 

   CONTRACT-BASED REVENUES. Approximately 85% of the Company's revenues in 
fiscal 1996 were derived from contracts, under which equipment and services 
may be added and deleted. Furthermore, the Company believes that its 
extensive service infrastructure and its unique knowledge of its customers' 
hardware and software service requirements enhance the Company's ability to 
provide superior service. The Company believes that the resulting track 
record of service to existing customers affords it a competitive advantage in 
renewing existing contracts and winning new contracts. Although many of the 
Company's existing customer contracts are currently terminable on short 
notice, 49 out of the Company's top 50 customers in fiscal 1994 are still 
customers today. 

   DIVERSIFIED AND STABLE FORTUNE 1000 CUSTOMER BASE. The Company services 
over 51,000 customers at over 182,000 sites across the United States and 
Canada. In fiscal 1996, the Company's top 10 customers represented 23% of 
revenues and the top 100 customers represented 47% of revenues. The Company's 
customers include a diverse group of national and multinational corporations, 
including SABRE Group, Inc. (an affiliate of American Airlines, Inc.), Sun, 
Compaq, NationsBank, DuPont Company ("DuPont"), Chevron Corporation, and 
Netscape Communications Corporation ("Netscape"). The Company believes that 
the scope of its service offerings and the breadth of its geographic presence 
in the United States and Canada allow it to serve this diverse group of 
national and multinational customers as well as thousands of smaller 
customers who also require customized services. 

   MITIGATED TECHNOLOGY AND RECESSION RISKS. The Company provides services 
across a broad range of computing environments, including mainframes, 
midrange and distributed systems, workgroups, PCs and related peripherals. 
Consequently, although each segment of the computer hardware and software 
industry is subject to shifts in technology, the Company believes that the 
diversity of computing environments for which it provides services mitigates 
the potential adverse effects of technological 

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changes in any one segment. Furthermore, the Company believes that because 
computer maintenance requirements are based primarily on usage, the Company's 
hardware maintenance business may be insulated from the adverse effects of 
declines in spending during recessionary periods, so long as computer usage 
continues to necessitate maintenance spending. 

BUSINESS STRATEGY 

   DecisionOne has developed a business strategy which it believes will 
enable it to profitably grow future revenue and cash flow and which includes 
the following elements: 

   PROVIDE A SINGLE SOURCE TECHNOLOGY SUPPORT SOLUTION. The Company intends 
to continue its strategy of offering its customers a broad and expanding 
range of computer technology support services in a single interface format. 
The Company believes it meets the customer's preference for a single 
interface by offering maintenance and technology support services across most 
leading brands of hardware and software within virtually all computing 
environments. In addition, the Company's single source solution enables the 
Company to retain customers when customers change, substitute or upgrade 
their computing environments. 

   OFFER ADDITIONAL SERVICES TO EXISTING CUSTOMERS. The Company generates new 
revenues from existing customers by adding new equipment to existing hardware 
maintenance contracts and by providing existing customers with additional 
support services. Recent revenue growth attributable to the expansion of 
additional support services has been derived primarily from (i) end-user 
support services such as help desk services, (ii) network support services 
such as local area networks ("LAN") administration, security management and 
fault management, (iii) logistics services such as parts repair, inventory 
and asset management, and warranty parts management and (iv) program 
management services such as technology deployment and computer and software 
moves, adds and changes. The Company believes that the breadth of its 
additional support services has permitted, and will continue to permit, the 
Company to leverage its historic strength in hardware maintenance to increase 
revenues from existing customers and has enabled the Company to grow sales to 
its top 50 customers in fiscal 1994 by 33.3% through fiscal 1996. 

   LEVERAGE EXISTING SERVICE INFRASTRUCTURE. The Company believes, that due 
to the large scale of the Company's service infrastructure, the Company 
enjoys substantial operating leverage and has positioned itself to increase 
productivity and profitability whether the Company grows internally or 
through acquisitions. The principal areas in which the Company expects to 
realize the benefits of operating leverage include: (i) increased customer 
call density in a region permitting field service technicians in the region 
to complete a greater number of service calls per day, (ii) increased 
comparable equipment density allowing the Company to operate with 
proportionally lower inventory of spare parts and (iii) productivity gains 
driven by new services such as end-user support services which reduce 
unnecessary trips by field technicians to existing customers and by the 
addition of new equipment under existing maintenance contracts. The Company 
intends to further improve the productivity of its existing infrastructure by 
investing in upgrades of its management information systems. 

   PURSUE COMPLEMENTARY ACQUISITIONS. The Company believes it is well 
positioned strategically to participate in the further consolidation of the 
computer maintenance and technology support services market and expects to 
continue to evaluate complementary acquisitions. Further, the Company 
believes that pursuing complementary acquisitions is an attractive growth 
strategy due to the significant synergies which the Company may achieve when 
it successfully consolidates acquisitions into its service infrastructure. 
Since the beginning of fiscal 1993, the Company has completed over 35 
acquisitions. The Company's typical acquisition consists principally of 
customer maintenance and support contracts as well as the accompanying spare 
parts inventory. The Company generally reduces the cost structure necessary 
to service the acquired customer contracts by leveraging DecisionOne's 
extensive service infrastructure, spare parts inventory and administrative 
function. For example, the Company was able to service the 

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contracts acquired from Memorex Telex Corporation and certain of its 
affiliates ("Memorex Telex") in November 1996 with approximately 36% fewer 
employees than previously required by Memorex Telex. In addition, the Company 
seeks to increase sales and profitability by offering acquired customers 
additional services. 

   CAPITALIZE ON OUTSOURCING TREND AMONG OEMS, SOFTWARE PUBLISHERS AND 
SYSTEMS INTEGRATORS. The Company expands its marketing reach by offering its 
services through outsourcing arrangements and indirect channels. For fast 
growing hardware OEMs and software publishers concerned with cost savings and 
time-to-market issues such as Sun, Netscape and Compaq, the Company provides 
outsourced customer support services such as help desk services, warranty and 
post-warranty maintenance services, and technical product support services. 
For systems integrators, the Company provides maintenance and technology 
support services on a subcontract basis to several large outsourcing clients 
of Electronic Data Systems Corp. ("EDS") and Computer Sciences Corp. 

STRATEGIC INITIATIVES 

   During fiscal 1997, the Company has implemented several strategic 
initiatives designed to rationalize its cost structure and capitalize on 
economies of scale. These initiatives included: 

   o  the acquisition of complementary contracts and assets which the Company 
      has been able to service with fewer employees than the prior owners by 
      leveraging the Company's existing infrastructure. For example, during 
      fiscal 1997, the Company acquired contracts and assets of Memorex Telex 
      and Xerox Canada and reduced the number of service personnel required 
      to support such contracts from 1,192 to 768 and 160 to 120, 
      respectively; 

   o  ongoing initiatives to enhance the efficiency of the Company's field 
      technician service force, including the addition of functionalities to 
      the Company's information systems which enable the Company to match 
      field technician skill sets with call productivity history and workload 
      requirements and the implementation of best practices, benchmarking and 
      targeted training programs across the Company's over 150 branch 
      locations; and 

   o  the renegotiation of certain vendor contracts on more favorable terms, 
      including the Company's data center outsourcing contract with EDS and 
      the Company's telecommunications contracts with several providers. 

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   As a result of these strategic initiatives and the Company's increased 
operating leverage, the Company's Adjusted EBITDA has increased in each 
successive quarter of fiscal 1997. Adjusted EBITDA for the quarter ended 
March 31, 1997 increased to $30.1 million from $20.6 million for the quarter 
ended September 30, 1996. Over the same period, Adjusted EBITDA margin 
increased to 14.7% from 11.7%. In addition, these initiatives enabled the 
Company to reduce 203 employees from its core business in November and 
December of 1996 without impacting service levels and resulted in improved 
revenue per employee from $30,700 in the quarter ended September 30, 1996 to 
$32,400 in the quarter ended March 31, 1997. Certain quarterly data for 
fiscal 1997 are shown in the table below. 

<TABLE>
<CAPTION>
                                                         THREE MONTHS ENDED 
                                         SEPTEMBER 30, 1996 DECEMBER 31, 1996 MARCH 31, 1997 
                                        ------------------ ----------------- -------------- 
                                                       (Dollars in thousands) 
                                        --------------------------------------------------- 
<S>                                     <C>                <C>               <C>
Revenues................................      $176,426          $191,253         $205,070 
 Sequential growth......................           3.2%              8.4%             7.2% 
Gross profit............................      $ 41,861          $ 48,221         $ 54,698 
 % of revenues..........................          23.7%             25.2%            26.7% 
Adjusted EBITDA(1)......................      $ 20,589          $ 25,386         $ 30,063 
 % of revenues..........................          11.7%             13.3%            14.7% 
Revenue per average number of 
 employees..............................      $   30.7          $   31.6         $   32.4 
</TABLE>

- ------------ 
(1)    As defined in Note 7 to the Summary Historical and Unaudited Pro Forma 
       Condensed Consolidated Financial Data. 

RECENT DEVELOPMENTS 

   The Company's 1997 fiscal year ended on June 30, 1997. While the final 
results of the quarter ended June 30, 1997 are not yet available, the Company 
currently estimates that it recorded revenues of approximately $213.2 million 
during the fourth quarter, and during such quarter realized operating income 
of approximately $22.7 million and net income of approximately $11.2 million. 

   The Company currently estimates that revenues for the full fiscal year 
ended June 30, 1997 were approximately $785.9 million and that it realized 
operating income of approximately $67.8 million and net income of 
approximately $31.1 million. Results of operations for the full fiscal year 
ended June 30, 1997 include the impact of certain charges recorded during the 
second quarter of fiscal 1997. 

   The above information is preliminary in nature only, and is subject in all 
respects to completion of various internal analyses and procedures necessary 
to finalize the Company's financial statements, and to completion of the 
audit of the Company's financial statements for the fiscal year ended June 
30, 1997. 

HISTORY 

   DecisionOne is a wholly owned subsidiary of Holdings through which the 
operations of Holdings are conducted. Founded in 1969, the Company began 
operations as a provider of key punch machines under the tradename Decision 
Data. During fiscal 1993, the Company decided to focus principally on 
providing computer maintenance and technology support services and sold its 
computer hardware products business. The Company established a major presence 
in the servicing of midrange computer systems through the successful 
acquisition and integration of assets and contracts of over 35 complementary 
businesses from the beginning of fiscal 1993. In October 1995, the Company 
significantly expanded its computer maintenance presence by acquiring Bell 
Atlantic Business Systems Services, Inc. ("BABSS"). Prior to the acquisition, 
BABSS established a strong record of internal growth, growing revenues from 
$338.4 million in 1991 to $486.1 million in 1994, representing a compound 
annual growth rate of 12.8%. 

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<PAGE>

                        THE MERGER AND MERGER FINANCING

   Holdings and Quaker (which as of the date hereof is a wholly owned 
subsidiary of DLJMB and affiliated funds and entities (the "Funds") have 
entered into an Agreement and Plan of Merger, as amended (the "Merger 
Agreement"), dated as of May 4, 1997. The Merger Agreement provides, among 
other things, for the merger of Quaker with and into Holdings, with Holdings 
continuing as the surviving corporation (the "Merger"). Certain additional 
funds affiliated with DLJMB (the "Additional Funds") are expected to acquire 
a portion of the securities of Quaker immediately prior to the Merger. As 
used herein, all references to the "DLJMB Funds" prior to the time of the 
acquisition of securities of Quaker by the Additional Funds shall refer to 
the Funds, and thereafter, to the Funds and the Additional Funds, 
collectively. The DLJMB Funds expect that a limited number of institutional 
investors (the "Institutional Investors") may acquire a portion of the 
securities of Quaker that would otherwise be purchased by the DLJMB Funds as 
described in this Prospectus. In no event would any such purchases reduce the 
fully diluted ownership by the DLJMB Funds of Holdings Common Stock after the 
Effective Time to below a majority, or limit rights of the DLJMB Funds as 
described in "Certain Relationships and Related Transactions." 

   In order to fund the payment of the cash portion of the Merger 
Consideration (as defined herein), the Option Cash Proceeds (as defined 
herein) and the Warrant Cash Proceeds (as defined herein), to refinance 
outstanding indebtedness of the Company, and pay expenses incurred in 
connection with the Merger, the Issuer is issuing the Senior Subordinated 
Notes and will enter into a syndicated senior secured loan facility providing 
for term loan borrowings in the aggregate principal amount of approximately 
$470 million and revolving loan borrowings of $105 million (the "New Credit 
Facility"). At the Effective Time (as defined herein), the Company is 
expected to borrow all term loans available thereunder and approximately $8.3 
million of revolving loans. The remaining revolving loans will, subject to a 
borrowing base, be available to fund the working capital requirements of the 
Company. The proceeds of such financings will, in part, be distributed to 
Holdings in the form of a dividend and, in part, lent to Holdings pursuant to 
an intercompany note. On May 4, 1997, DLJMB Inc., an affiliate of DLJMB, 
received an executed commitment letter from DLJ Capital Funding, Inc. ("DLJ 
Capital Funding") to provide the New Credit Facility, which will be 
syndicated by DLJ Capital Funding. Additionally, on May 4, 1997, DLJMB Inc. 
received a letter from DLJSC (as defined herein) with respect to the 
underwriting, purchase or private placement of the Senior Subordinated Notes 
in which DLJSC indicated that it was highly confident of its ability to sell 
the Senior Subordinated Notes in the public market. Each of the commitments 
is subject to customary conditions, including the negotiation, execution and 
delivery of definitive documentation with respect to such commitment. See 
"Description of the New Credit Facility," "The Merger and Merger Financing" 
and "Certain Relationships and Related Transactions." 

   Quaker is expected to raise an additional $85 million through the 
concurrent issuance of the Debentures, which may be sold together with the 
Public Warrants to purchase the Quaker Common Stock in the public markets (or 
alternatively, through the issuance of preferred stock to the DLJMB Funds and 
the Institutional Investors). At the Effective Time, Holdings will succeed to 
the obligations of Quaker with respect to the Debentures and any Public 
Warrants issued together with the Debentures, and the Public Warrants will, 
by their terms, become exercisable for an equal number of shares of Holdings 
Common Stock. The DLJMB Funds and the Institutional Investors also expect to 
purchase 9,782,508 shares of Quaker Common Stock and may acquire up to 
1,417,180 warrants to purchase shares of Quaker Common Stock at an exercise 
price of not less than $0.01 per share (the "DLJMB Warrants") for 
approximately $225 million (the "DLJMB Equity Investment"). In lieu of 
acquiring the DLJMB Warrants, the DLJMB Funds and the Institutional Investors 
may acquire directly those shares of Quaker Common Stock (up to 1,417,180 
shares) for which such DLJMB Warrants would have been exercisable, at a price 
that would be equivalent to the exercise price of the DLJMB Warrants (the 
"Direct Shares"). The number of DLJMB Warrants issued or Direct Shares 
purchased will be reduced by the number of Public Warrants issued (if any). 
Upon the effectiveness of the Merger ("Effective Time"), the proceeds of such 
purchase will become an asset of Holdings, each share of Quaker Common Stock, 
including the Direct Shares, if any, will become a share of Holdings Common 
Stock and each warrant to acquire Quaker Common Stock will by its terms 
become exercisable for an equal number of shares of Holdings Common Stock. 

                                       8
<PAGE>

   The following table sets forth the estimated cash sources and uses of 
funds as if the Merger and Merger Financing, including the application of the 
proceeds therefrom, occurred and were completed at the Effective Time. 

<TABLE>
<CAPTION>
                                                    (IN MILLIONS) 
<S>                                                <C>
TOTAL SOURCES: 
New Credit Facility: 
 Revolving credit facility ........................    $  8.3 
 Term loans........................................     470.0 
Senior Subordinated Notes..........................     150.0 
Debentures and Public Warrants ....................      85.0 
Common stock and warrants purchased by DLJMB 
 Funds.............................................     225.0 
                                                   ------------- 
  Total cash sources...............................    $938.3 
                                                   ============= 
TOTAL USES: 
Cash Merger Consideration .........................    $605.9 
Option Cash Proceeds and Warrant Cash Proceeds  ...      58.4 
Repayment of existing revolving credit facility  ..     221.2 
Estimated transaction fees and expenses............      52.8 
                                                   ------------- 
  Total cash uses..................................    $938.3 
                                                   ============= 
</TABLE>

                                       9
<PAGE>

                                  THE OFFERING

Securities Offered ............  $150.0 million aggregate principal amount of 
                                 9 3/4% Senior Subordinated Notes due 2007. 

Maturity Date .................  August 1, 2007. 

Interest Payment Dates ........  February 1 and August 1, commencing February 
                                 1, 1998. 

Optional Redemption ...........  The Senior Subordinated Notes will be 
                                 redeemable, in whole or in part, at any time 
                                 on or after August 1, 2002, in cash at the 
                                 redemption prices set forth herein, plus 
                                 accrued and unpaid interest, if any, thereon 
                                 to the redemption date. In addition, at any 
                                 time on or prior to August 1, 2000, the 
                                 Issuer may, at its option, on any one or 
                                 more occasions, redeem up to 35% of the 
                                 aggregate principal amount of the Senior 
                                 Subordinated Notes originally issued at a 
                                 redemption price equal to 109.75% of the 
                                 aggregate principal amount thereof, plus 
                                 accrued and unpaid interest, if any, thereon 
                                 to the redemption date, with the net cash 
                                 proceeds of one or more Equity Offerings by 
                                 (i) the Issuer or (ii) Holdings to the 
                                 extent the net cash proceeds thereof are 
                                 contributed to the Issuer as a capital 
                                 contribution to the common equity of the 
                                 Issuer; provided that at least 65% of the 
                                 original aggregate principal amount of the 
                                 Senior Subordinated Notes will remain 
                                 outstanding immediately following each such 
                                 redemption. 

Change of Control .............  Upon the occurrence of a Change of Control, 
                                 each Holder of Senior Subordinated Notes 
                                 will have the right to require the Issuer to 
                                 offer to repurchase such Holder's Senior 
                                 Subordinated Notes in cash at a price equal 
                                 to 101% of the aggregate principal amount 
                                 thereof, plus accrued and unpaid interest, 
                                 if any, thereon to the date of repurchase. 
                                 The New Credit Facility will prohibit the 
                                 Issuer from purchasing the Senior 
                                 Subordinated Notes (except in certain 
                                 limited amounts) and will also provide that 
                                 certain change of control events with 
                                 respect to the Issuer will constitute a 
                                 default thereunder. Any future credit 
                                 agreements or other agreements relating to 
                                 Senior Debt to which the Issuer becomes a 
                                 party may contain similar restrictions and 
                                 provisions. In the event a Change of Control 
                                 occurs at a time when the Issuer is 
                                 prohibited from purchasing the Senior 
                                 Subordinated Notes, the Issuer could seek 
                                 the consent of its lenders to the purchase 
                                 of the Senior Subordinated Notes or could 
                                 attempt to refinance the borrowings that 
                                 contain such prohibition. If the Issuer does 
                                 not obtain such consent or repay such 
                                 borrowings, the Issuer will remain 
                                 prohibited from purchasing the Senior 
                                 Subordinated Notes by the relevant Senior 
                                 Debt. In such case, the Issuer's failure to 
                                 purchase the tendered Senior Subordinated 
                                 Notes would constitute an Event of Default 
                                 under the Senior Subordinated Note Indenture 
                                 which would, in turn, constitute a default 
                                 under the New Credit Facility and could 
                                 constitute a default under other Senior 
                                 Debt. 

                                       10
<PAGE>

                                 In such circumstances, the subordination 
                                 provisions in the Senior Subordinated Note 
                                 Indenture would likely restrict payments to 
                                 the Holders of the Senior Subordinated 
                                 Notes. Furthermore, no assurance can be 
                                 given that the Issuer will have sufficient 
                                 resources to satisfy its repurchase 
                                 obligation with respect to the Senior 
                                 Subordinated Notes following a Change of 
                                 Control. See "Description of the Senior 
                                 Subordinated Notes." 

Ranking .......................  The Senior Subordinated Notes will be 
                                 general unsecured obligations of the Issuer 
                                 and will be subordinated in right of payment 
                                 to all existing and future Senior Debt of 
                                 the Issuer, including indebtedness pursuant 
                                 to the New Credit Facility. The Senior 
                                 Subordinated Notes will rank pari passu with 
                                 any future senior subordinated indebtedness 
                                 of the Issuer and will rank senior to all 
                                 Subordinated Indebtedness of the Issuer. The 
                                 Senior Subordinated Notes will be 
                                 effectively subordinated to all liabilities 
                                 of the Issuer's subsidiaries that do not 
                                 guarantee the Senior Subordinated Notes as 
                                 set forth herein. On the date of the Senior 
                                 Subordinated Note Indenture, none of the 
                                 Company's subsidiaries will guarantee the 
                                 Senior Subordinated Notes. The Senior 
                                 Subordinated Note Indenture will provide 
                                 that if any Restricted Subsidiary of the 
                                 Company guarantees the payment of any 
                                 Indebtedness of the Company (other than the 
                                 Senior Subordinated Notes) or any 
                                 Indebtedness of any other Restricted 
                                 Subsidiary, such Restricted Subsidiary shall 
                                 simultaneously execute and deliver a 
                                 supplemental indenture to the Senior 
                                 Subordinated Note Indenture providing for a 
                                 Subsidiary Guarantee of payment of the 
                                 Senior Subordinated Notes by such Restricted 
                                 Subsidiary on the terms set forth in the 
                                 Senior Subordinated Note Indenture. See 
                                 "Description of Senior Subordinated 
                                 Notes--Certain Covenants--Subsidiary 
                                 Guarantees." On a pro forma basis after 
                                 giving effect to the Merger, including the 
                                 Merger Financing and the application of 
                                 proceeds thereof, as of March 31, 1997, the 
                                 Issuer would have had outstanding 
                                 approximately $503.0 million of Senior Debt 
                                 and the Issuer's subsidiaries would have had 
                                 approximately $10.9 million of outstanding 
                                 liabilities, including trade payables. 

Certain Covenants .............  The Senior Subordinated Note Indenture will 
                                 contain certain covenants that, among other 
                                 things, limit the ability of the Issuer and 
                                 its Restricted Subsidiaries (as defined 
                                 herein) to: incur indebtedness and issue 
                                 preferred stock, repurchase Capital Stock 
                                 (as defined herein) and Subordinated 
                                 Indebtedness, engage in transactions with 
                                 affiliates, engage in sale and leaseback 
                                 transactions, incur or suffer to exist 
                                 certain liens, pay dividends or other 
                                 distributions, sell accounts receivable, 
                                 make investments, sell assets and engage in 
                                 certain mergers and consolidations. 

Use of Proceeds ...............  The net proceeds from the Offering, together 
                                 with the initial borrowings under the New 
                                 Credit Facility, the DLJMB Equity Investment 
                                 and the issuance of the Debentures, will be 
                                 used to 

                                       11
<PAGE>

                                 fund payment of the cash portion of the 
                                 Merger Consideration, the Option Cash 
                                 Proceeds and the Warrant Cash Proceeds, to 
                                 refinance outstanding indebtedness of the 
                                 Company and to pay the expenses incurred in 
                                 connection with the Merger. 

                                 RISK FACTORS 

   See "Risk Factors" for a discussion of certain factors that should be 
considered in connection with an investment in the Senior Subordinated Notes. 

                                       12
<PAGE>

                   SUMMARY HISTORICAL AND UNAUDITED PRO FORMA
                     CONDENSED CONSOLIDATED FINANCIAL DATA

   The summary historical consolidated financial data for and as of the end 
of each of the years in the three-year period ended June 30, 1996 set forth 
below have been derived from the audited consolidated financial statements of 
the Company. The summary historical consolidated financial data set forth 
below for and as of the end of the nine-month and the three-month periods 
ended March 31, 1996 and March 31, 1997 have been derived from the unaudited 
condensed consolidated financial statements of the Company. The historical 
condensed consolidated results of operations of the Company for the nine 
months and three months ended March 31, 1996 and 1997 are unaudited and are 
not necessarily indicative of the Company's results of operations for the 
full year. The unaudited historical consolidated financial data reflects all 
adjustments (consisting of normal, recurring adjustments) which are, in the 
opinion of management, necessary for a fair summary of the Company's 
financial position, results of operations and cash flows for and as of the 
end of the periods presented. 

   The unaudited summary consolidated pro forma financial data of the Company 
set forth below are based on historical consolidated financial statements of 
the Company, as adjusted to give effect to the Company's acquisition of BABSS 
which occurred on October 20, 1995 and the Merger, including the Merger 
Financing and the application of the proceeds thereof. The pro forma 
statement of operations for the year ended June 30, 1996 gives effect to the 
BABSS acquisition and the Merger, including the Merger Financing and the 
application of the proceeds thereof, as if they had occurred as of July 1, 
1995. The pro forma statements of operations for the nine-month and 
three-month periods ended March 31, 1997 give effect to the Merger, including 
the Merger Financing and the application of the proceeds thereof, as if they 
had occurred as of July 1, 1996. The pro forma balance sheet gives effect to 
the Merger, including the Merger Financing and the application of the 
proceeds thereof, as if they had occurred at March 31, 1997. The pro forma 
adjustments are based upon available information and upon certain assumptions 
that management believes are reasonable under the circumstances. The pro 
forma financial data do not purport to represent what the Company's actual 
results of operations or actual financial position would have been if the 
BABSS acquisition and the Merger, including the Merger Financing and the 
application of the proceeds thereof, had occurred on such dates or to project 
the Company's results of operations or financial position for any future 
period or date. 

   The following data should be read in conjunction with "Management's 
Discussion and Analysis of Financial Condition and Results of Operations," 
"Unaudited Condensed Consolidated Pro Forma Financial Data," "Selected 
Consolidated Financial Data," and the Company's Consolidated Financial 
Statements and Notes thereto, included elsewhere herein. 

                                       13
<PAGE>

  SUMMARY HISTORICAL AND UNAUDITED PRO FORMA CONDENSED CONSOLIDATED FINANCIAL
                                      DATA

<TABLE>
<CAPTION>
                                                               FISCAL YEARS ENDED JUNE 30, 
                                                     --------------------------------------------- 
                                                                                         PRO FORMA 
                                                         1994       1995       1996        1996 
                                                     ---------- ---------- ----------- ----------- 
                                                              (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                                  <C>        <C>        <C>         <C>
STATEMENT OF OPERATIONS DATA(1): 
Revenues.............................................  $108,416   $163,020   $ 540,191   $697,676 
Gross profit.........................................    31,436     49,537     137,875    180,432 
Operating income(2)(3)...............................    15,983     20,779      49,373     68,687 
Interest expense.....................................    (4,979)    (2,521)    (14,953)   (59,745) 
Interest income......................................       132         53         239      4,853 
Income from continuing operations(4)(5) .............    10,112     41,415      20,789      8,277 
Net income ..........................................    10,112     42,528      18,862      6,350 
CONSOLIDATED BALANCE SHEET DATA (AT PERIOD END): 
Cash and cash equivalents............................  $    978   $  2,659   $   8,221 
Inventory............................................     4,459      4,024      30,130 
Repairable parts(6)..................................     9,473     27,360     154,970 
Total assets.........................................    35,496    135,553     514,510 
Total debt...........................................     4,539     25,571     190,903 
Total stockholder's equity (deficit).................   (27,627)    14,677     180,793 
CONSOLIDATED CASH FLOWS DATA: 
Net cash provided by operations .....................  $ 28,722   $ 38,415   $  51,894 
Net cash (used in) investing activities .............    (3,348)   (54,271)   (346,354) 
Net cash (used in) provided by financing activities     (24,946)    17,537     300,022 
OTHER DATA: 
EBITDA(7)............................................  $ 22,672   $ 37,021   $ 114,816   $147,805 
Amortization of repairable parts.....................     5,929      7,688      37,869     48,467 
                                                     ---------- ---------- ----------- ----------- 
Adjusted EBITDA(7)...................................    16,743     29,333      76,947     99,338 
Adjusted EBITDA margin(8)............................      15.4%      18.0%       14.2%      14.2% 
Depreciation and amortization of intangibles ........  $  7,161   $  8,554   $  23,982   $ 30,651 
Repairable parts purchases...........................     1,857     12,154      63,514     74,287 
Capital expenditures.................................       304      2,786       7,278     11,243 
Cash interest expense................................     1,232      2,314      14,743     57,031 
Revenue per average number of employees(9) ..........     105.8      113.8       119.6      120.0 
</TABLE>

                                       14
<PAGE>

  SUMMARY HISTORICAL AND UNAUDITED PRO FORMA CONDENSED CONSOLIDATED FINANCIAL
                                      DATA

<TABLE>
<CAPTION>
                                            NINE MONTHS           THREE MONTHS 
                                          ENDED MARCH 31,        ENDED MARCH 31, 
                                     ----------------------- --------------------- 
                                         1996        1997        1996       1997 
                                     ----------- ----------- ---------- ---------- 
                                              (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                  <C>         <C>         <C>        <C>
STATEMENT OF OPERATIONS DATA(1): 
Revenues.............................  $ 369,167   $ 572,749   $172,673   $205,070 
Gross profit.........................     96,459     144,780     42,711     54,698 
Operating income(2)(3)...............     29,323      45,041     15,536     20,080 
Interest expense.....................    (11,289)    (11,097)    (5,855)    (4,005) 
Interest income......................         69         393         54        316 
Income from continuing operations(5)      10,866      19,916      5,842      9,507 
Net income ..........................     10,866      19,916      5,842      9,507 
CONSOLIDATED BALANCE SHEET DATA (AT 
 PERIOD END): 
Cash and cash equivalents............                                     $ 12,886 
Inventory............................                                       35,186 
Repairable parts(6)..................                                      195,656 
Total assets.........................                                      641,677 
Total debt...........................                                      246,671 
Total stockholder's equity 
 (deficit)...........................                                      201,095 
CONSOLIDATED CASH FLOWS DATA: 
Net cash provided by operations  ....  $  35,489   $  57,654   $ 20,590   $ 36,667 
Net cash (used in) investing 
 activities .........................   (308,771)   (105,329)   (20,713)   (34,569) 
Net cash provided by financing 
 activities .........................    276,032      52,388      4,933      2,510 
OTHER DATA: 
EBITDA(7)............................  $  75,568   $ 121,680   $ 34,308   $ 46,419 
Amortization of repairable parts  ...     23,017      45,642     11,214     16,356 
                                     ----------- ----------- ---------- ---------- 
Adjusted EBITDA(7)...................     52,551      76,038     23,094     30,063 
Adjusted EBITDA margin(8)............       14.2%       13.3%      13.4%      14.7% 
Depreciation and amortization of 
 intangibles.........................  $  16,228   $  26,697   $  7,558   $  9,983 
Repairable parts purchases...........     31,715      64,803     19,560     28,815 
Capital expenditures.................      3,331       6,093      1,153      2,261 
Cash interest expense................     11,134      10,578      5,803      3,642 
Ratio of Adjusted EBITDA to cash 
 interest expense....................       4.72x       7.19x      3.98x      8.25x 
Revenue per average number of 
 employees(9)........................  $    90.3   $    94.7   $   29.8   $   32.4 
</TABLE>

                    (RESTUBBED TABLE CONTINUED FROM ABOVE) 

<TABLE>
<CAPTION>
                                                PRO FORMA 
                                     ----------------------------- 
                                       NINE MONTHS    THREE MONTHS 
                                          ENDED          ENDED 
                                      MARCH 31, 1997 MARCH 31, 1997 
                                     -------------- -------------- 

<S>                                  <C>            <C>
STATEMENT OF OPERATIONS DATA(1): 
Revenues.............................    $572,749      $ 205,070 
Gross profit.........................     144,780         54,698 
Operating income(2)(3)...............      45,041         20,080 
Interest expense.....................     (44,516)       (14,864) 
Interest income......................       3,815          1,457 
Income from continuing operations(5)        2,517          3,870 
Net income ..........................       2,517          3,870 
CONSOLIDATED BALANCE SHEET DATA (AT 
 PERIOD END): 
Cash and cash equivalents............                  $  12,886 
Inventory............................                     35,186 
Repairable parts(6)..................                    195,656 
Total assets.........................                    722,616 
Total debt...........................                    653,771 
Total stockholder's equity 
 (deficit)...........................                   (125,066) 
CONSOLIDATED CASH FLOWS DATA: 
Net cash provided by operations  .... 
Net cash (used in) investing 
 activities ......................... 
Net cash provided by financing 
 activities ......................... 
OTHER DATA: 
EBITDA(7)............................    $121,680      $  46,419 
Amortization of repairable parts  ...      45,642         16,356 
                                     -------------- -------------- 
Adjusted EBITDA(7)...................      76,038         30,063 
Adjusted EBITDA margin(8)............        13.3%          14.7% 
Depreciation and amortization of 
 intangibles.........................    $ 26,697      $   9,983 
Repairable parts purchases...........      64,803         28,815 
Capital expenditures.................       6,093          2,261 
Cash interest expense................      42,119         13,875 
Ratio of Adjusted EBITDA to cash 
 interest expense....................        1.81x          2.17x 
Revenue per average number of 
 employees(9)........................    $   94.7      $    32.4 
</TABLE>

                                       15
<PAGE>

- ------------ 
(1)     The Summary Statement of Operations Data excludes the effects of 
        discontinued operations. See Note 3 of the Notes to the Company's 
        Consolidated Financial Statements. 
(2)     Operating income includes a $6.4 million credit arising from unused 
        lease liabilities for the year ended June 30, 1994. During the nine 
        months ended March 31, 1997 the Company recorded a $4.3 million 
        charge for estimated future employee severance costs of $3.4 million 
        and unutilized lease costs of $0.9 million. 
(3)     Operating income includes a $7.0 million charge for future employee 
        severance costs and unutilized lease costs, incurred in connection 
        with the BABSS acquisition, for the nine months ended March 31, 1996. 
        The year ended June 30, 1996 includes a reversal of $3.4 million of 
        this charge due to the Company's ability to utilize and sublease 
        various facilities identified in the original charge. See Note 15 of 
        the Notes to the Company's Consolidated Financial Statements. 
(4)     Income from continuing operations for the year ended June 30, 1994 
        reflects interest expense arising from the Company's subordinated 
        debt which was refinanced as a part of the 1994 Restructuring. See 
        Note 10 of the Notes to the Company's Consolidated Financial 
        Statements. 
(5)     Income from continuing operations for the year ended June 30, 1994 
        includes income taxes based on an effective tax rate substantially 
        less than the effective tax rates used for the years ended June 30, 
        1995 and 1996, and the three and nine months ended March 31, 1996 and 
        1997. The year ended June 30, 1995 includes a $23.1 million net 
        benefit arising from the recognition of future tax benefits of tax 
        loss carryforwards and temporary timing differences. See Note 11 of 
        the Notes to the Company's Consolidated Financial Statements. 
(6)     Repairable parts represent parts that can be repaired and reused and 
        are required in order to meet the requirements of the contracts with 
        the Company's maintenance customers. These parts are principally 
        purchased from equipment manufacturers and other third parties. As 
        these parts are purchased, they are capitalized at cost and amortized 
        using the straight-line method over three to five years, the 
        estimated useful life of these repairable parts. Costs to refurbish 
        these parts are charged to expense as incurred. 
(7)     "EBITDA" represents income from continuing operations before interest 
        expense, interest income, income taxes, depreciation, amortization of 
        repairable parts, amortization of intangibles, amortization of 
        discounts and capitalized expenses related to indebtedness and 
        non-recurring employee severance charges and provisions for 
        unutilized leases. The Company's historical results include 
        amortization of repairable parts which is unique to the industry in 
        which the Company competes. "Adjusted EBITDA" represents EBITDA 
        reduced by amortization of repairable parts. Neither EBITDA nor 
        Adjusted EBITDA is intended to represent cash flow from operations as 
        defined by generally accepted accounting principles and should not be 
        considered as an alternative to net income as an indicator of the 
        Company's operating performance or to cash flows as a measure of 
        liquidity and may not be comparable to similarly titled measures of 
        other companies. Adjusted EBITDA is presented because it is relevant 
        to certain covenants expected to be contained in the agreements 
        relating to the Merger Financing and the Company believes that 
        Adjusted EBITDA is a more consistent indicator of the Company's 
        ability to meet its debt service, capital expenditure and working 
        capital requirements than EBITDA. 
(8)     Adjusted EBITDA margin measures Adjusted EBITDA as a percentage of 
        revenues. 
(9)     Revenue per average number of employees is calculated by dividing 
        revenues for applicable periods by the average number of employees 
        during the respective periods. 

                                       16
<PAGE>

                                  RISK FACTORS

   In addition to the other information set forth herein, prospective 
investors should carefully consider the following information in evaluating 
the Company and its business before making an investment in the Senior 
Subordinated Notes. 

CAUTIONARY STATEMENT CONCERNING FORWARD-LOOKING STATEMENTS 

   The information herein contains forward-looking statements that involve a 
number of risks and uncertainties. A number of factors could cause actual 
results, performance, achievements of the Company, or industry results to be 
materially different from any future results, performance or achievements 
expressed or implied by such forward-looking statements. These factors 
include, but are not limited to, the competitive environment in the computer 
maintenance and technology support services industry in general and in the 
Company's specific market areas; changes in prevailing interest rates and the 
availability of and terms of financing to fund the anticipated growth of the 
Company's business; inflation; changes in costs of goods and services; 
economic conditions in general and in the Company's specific market areas; 
demographic changes; changes in or failure to comply with federal, state 
and/or local government regulations; liability and other claims asserted 
against the Company; changes in operating strategy or development plans; the 
ability to attract and retain qualified personnel; the significant 
indebtedness of the Company; labor disturbances; changes in the Company's 
acquisition and capital expenditure plans; and other factors referenced 
herein. In addition, such forward-looking statements are necessarily 
dependent upon assumptions, estimates and dates that may be incorrect or 
imprecise and involve known and unknown risks uncertainties and other 
factors. Accordingly, any forward-looking statements included herein do not 
purport to be predictions of future events or circumstances and may not be 
realized. Forward-looking statements can be identified by, among other 
things, the use of forward-looking terminology such as "believes," "expects," 
"may," "will," "should," "seeks," "pro forma" or "anticipates," "intends" or 
the negative of any thereof, or other variations thereon or comparable 
terminology, or by discussions of strategy or intentions. Given these 
uncertainties, prospective investors are cautioned not to place undue 
reliance on such forward-looking statements. The Company disclaims any 
obligations to update any such factors or to publicly announce the results of 
any revisions to any of the forward-looking statements contained herein to 
reflect future events or developments. 

SUBSTANTIAL LEVERAGE; LIQUIDITY; STOCKHOLDER'S DEFICIT 

   In connection with the Merger and the Merger Financing, including the 
application of the proceeds therefrom, the Company will incur a significant 
amount of indebtedness. As of March 31, 1997, after giving pro forma effect 
to the Merger, including the Merger Financing and the application of the 
proceeds thereof, the Company would have had (i) total consolidated 
indebtedness of approximately $653.8 million, (ii) $78.0 million of 
additional borrowings available under the New Credit Facility and (iii) a 
stockholder's deficit of $125.1 million. In addition, subject to the 
restrictions in the New Credit Facility and the Senior Subordinated Note 
Indenture, the Company may incur additional indebtedness from time to time. 

   The level of the Company's indebtedness could have important consequences 
to the Company, including: (i) limiting cash flow available for general 
corporate purposes including acquisitions because a substantial portion of 
the Company's cash flow from operations must be dedicated to debt service; 
(ii) limiting the Company's ability to obtain additional debt financing in 
the future for working capital, repairable parts purchases, capital 
expenditures or acquisitions; (iii) limiting the Company's flexibility in 
reacting to competitive and other changes in the industry and economic 
conditions generally; and (iv) exposing the Company to risks inherent in 
interest rate fluctuations because certain of the Company's borrowings may be 
at variable rates of interest, which could result in higher interest expense 
in the event of increases in interest rates. 

   The Company's ability to make scheduled payments of principal of, to pay 
interest on or to refinance its indebtedness and to satisfy its other debt 
obligations will depend upon its future operating performance, which will be 
affected by general economic, financial, competitive, legislative, 
regulatory, 

                                       17
<PAGE>

business and other factors beyond its control. The Company anticipates that 
its operating cash flow, together with borrowings under the New Credit 
Facility, will be sufficient to meet its anticipated future operating 
expenses, capital expenditures and to service its debt requirements as they 
become due. However, if the Company's future operating cash flows are less 
than currently anticipated it may be forced, in order to meet its debt 
service obligations, to reduce or delay acquisitions, purchases of repairable 
parts or capital expenditures, sell assets or reduce operating expenses, 
including, but not limited to, investment spending such as selling and 
marketing expenses, expenditures on management information systems and 
expenditures on new products. If the Company were unable to meet its debt 
service obligations, it could attempt to restructure or refinance its 
indebtedness or to seek additional equity capital. There can be no assurance 
that the Company will be able to effect any of the foregoing on satisfactory 
terms, if at all. In addition, subject to the restrictions and limitations 
contained in the agreements relating to the Merger Financing, the Company may 
incur significant additional indebtedness to finance future acquisitions, 
which could adversely affect the Company's operating cash flows and its 
ability to service its indebtedness. See "Management's Discussion and 
Analysis of Financial Condition and Results of Operations--Liquidity and 
Capital Resources." 

RESTRICTIONS IMPOSED BY TERMS OF THE COMPANY'S INDEBTEDNESS 

   The Senior Subordinated Note Indenture will restrict, among other things, 
the Company's ability to incur additional indebtedness, incur liens, pay 
dividends or make certain other restricted payments, enter into certain 
transactions with affiliates, impose restrictions on the ability of a 
Restricted Subsidiary to pay dividends or make certain payments to the 
Company, merge or consolidate with any other person or sell, assign, 
transfer, lease, convey or otherwise dispose of all or substantially all of 
the assets of the Company. In addition, the New Credit Facility contains 
other and more restrictive covenants and prohibits the Company from prepaying 
its other indebtedness (including the Senior Subordinated Notes). See 
"Description of New Credit Facility" and "Description of the Senior 
Subordinated Notes--Certain Covenants." The New Credit Facility requires the 
Company to maintain specified financial ratios and satisfy certain other 
financial condition tests. The Company's ability to meet those financial 
ratios and tests can be affected by events beyond its control, and there can 
be no assurance that the Company will meet those tests. A breach of any of 
these covenants could result in a default under the New Credit Facility 
and/or the Senior Subordinated Notes. Upon the occurrence of an event of 
default under the New Credit Facility, the lenders could elect to declare all 
amounts outstanding under the New Credit Facility, to be immediately due and 
payable. If the Company were unable to repay those amounts, the lenders could 
proceed against the collateral granted to them to secure that indebtedness. 
If the lenders under the New Credit Facility accelerate, there can be no 
assurance that the assets of the Company, would be sufficient to repay in 
full such indebtedness and the other indebtedness of the Company, including 
the Senior Subordinated Notes. Substantially all of the Issuer's assets are 
pledged as security under the New Credit Facility. See "Description of New 
Credit Facility." 

SUBORDINATION; ASSET ENCUMBRANCES 

   The Senior Subordinated Notes will be general unsecured obligations of the 
Issuer and will be subordinated in right of payment to all existing and 
future Senior Debt of the Issuer, including all indebtedness under the New 
Credit Facility. As of March 31, 1997, on a pro forma basis after giving 
effect to the Merger, including the Merger Financing and the application of 
the net proceeds thereof, the Company would have had approximately $503.0 
million of Senior Debt, $500.1 million of which would have been secured 
borrowings and approximately $78.0 million of additional revolving borrowings 
available under the New Credit Facility. By reason of such subordination, in 
the event of the insolvency, liquidation, reorganization, dissolution or 
other winding-up of the Issuer or upon a default in payment with respect to, 
or the acceleration of, any Senior Debt, the holders of such Senior Debt and 
any other creditors who are holders of Senior Debt and creditors of 
subsidiaries, if any, must be paid in full before the Holders of the Senior 
Subordinated Notes may be paid. If the Issuer incurs any additional pari 
passu debt, the holders of such debt would be entitled to share ratably with 
the Holders of the Senior Subordinated Notes in any proceeds distributed in 
connection with any insolvency, liquidation, reorganization, dissolution or 
other winding-up of the Issuer. This may have the effect of reducing the 
amount 

                                       18
<PAGE>

of proceeds paid to Holders of the Senior Subordinated Notes. In addition, no 
cash payments may be made with respect to the Senior Subordinated Notes 
during the continuance of a payment default with respect to Senior Debt and, 
under certain circumstances, no payments may be made with respect to the 
principal of (and premium, if any) on the Senior Subordinated Notes for a 
period of up to 179 days if a non-payment default exists with respect to 
Senior Debt. In addition, holders of indebtedness and other liabilities of 
the Issuer's subsidiaries that do not guarantee the Senior Subordinated Notes 
as set forth herein will have claims that are effectively senior to the 
Senior Subordinated Notes. On the date of the Senior Subordinated Note 
Indenture, none of the Company's subsidiaries will guarantee the Senior 
Subordinated Notes. See "Description of the Senior Subordinated Notes." 

HOLDING COMPANY STRUCTURE 

   The Company currently conducts a small percentage of its business through 
subsidiaries. While the Company conducts a majority of its business and 
operations at the Issuer level, in the future the Issuer may be dependent on 
the cash flow of its subsidiaries and distributions thereof from its 
subsidiaries to the Issuer in order to meet its debt service obligations. 
Subject to the provisions of the Senior Subordinated Note Indenture, future 
borrowings by the Company's subsidiaries may contain restrictions or 
prohibitions on the payment of dividends by such subsidiaries to the Company. 
In addition, under applicable state law, subsidiaries of the Issuer may be 
limited in the amount that they are permitted to pay as dividends on their 
capital stock. 

TRADING MARKET FOR THE NOTES 

   The Senior Subordinated Notes are not listed for trading on any securities 
exchange or on any automated dealer quotation system. The Company has been 
advised by DLJSC that it intends to make a market in the Senior Subordinated 
Notes; however, DLJSC is not obligated to do so. Any market-making may be 
discontinued at any time, and there is no assurance that an active public 
market for the Senior Subordinated Notes will develop or, that if such market 
develops, that it will continue. Further, the liquidity of, and trading 
market for the Senior Subordinated Notes may be adversely affected by 
declines and volatility in the market for high yield securities generally. 
The liquidity of and trading market for the Senior Subordinated Notes may be 
adversely affected by any changes in the Company's financial performance or 
prospects. 

FRAUDULENT TRANSFER STATUTES 

   Under federal or state fraudulent transfer laws, if a court were to find 
that, at the time the Senior Subordinated Notes were issued, the Issuer (i) 
issued the Senior Subordinated Notes with the intent of hindering, delaying 
or defrauding current or future creditors or (ii)(A) received less than fair 
consideration or reasonably equivalent value for incurring the indebtedness 
represented by the Senior Subordinated Notes and (B)(1) was insolvent or was 
rendered insolvent by reason of the issuance of the Senior Subordinated 
Notes, (2) was engaged, or about to engage, in a business or transaction for 
which its assets 

                                       19
<PAGE>

were unreasonably small or (3) intended to incur, or believed (or should have 
believed) it would incur, debts beyond its ability to pay as such debts 
mature (as all of the foregoing terms are defined in or interpreted under 
such fraudulent transfer statutes), such court could avoid all or a portion 
of the Issuer's obligations to the Holders of the Senior Subordinated Notes, 
subordinate the Issuer's obligations to the Holders of the Senior 
Subordinated Notes to other existing and future indebtedness of the Issuer, 
the effect of which would be to entitle such other creditors to be paid in 
full before any payment could be made on the Senior Subordinated Notes, and 
take other action detrimental to the Holders of the Senior Subordinated 
Notes, including in certain circumstances, invalidating the Senior 
Subordinated Notes. In that event, there would be no assurance that any 
repayment on the Senior Subordinated Notes would ever be recovered by the 
Holders of the Senior Subordinated Notes. 

   The definition of insolvency for purposes of the foregoing considerations 
varies among jurisdictions depending upon the federal or state law that is 
being applied in any such proceeding. However, the Issuer generally would be 
considered insolvent at the time it incurs the indebtedness constituting the 
Senior Subordinated Notes, if (i) the fair market value (or fair saleable 
value) of its assets is less than the amount required to pay its total 
existing debts and liabilities (including the probable liability on 
contingent liabilities) as they become absolute or matured or (ii) it is 
incurring debts beyond its ability to pay as such debts mature. There can be 
no assurance as to what standard a court would apply in order to determine 
whether the Issuer was "insolvent" as of the date the Senior Subordinated 
Notes were issued, or that, regardless of the method of valuation, a court 
would not determine that the Issuer was insolvent on that date. Nor can there 
be any assurance that a court would not determine, regardless of whether the 
Issuer was insolvent on the date the Senior Subordinated Notes were issued, 
that the payments constituted fraudulent transfers on another ground. To the 
extent that proceeds from the sale of the Senior Subordinated Notes are used 
to repay indebtedness under the Company's existing indebtedness, or to fund 
the cash portion of the Merger Consideration, a court may find that the 
Company did not receive fair consideration or reasonably equivalent value for 
the incurrence of the indebtedness represented by the Senior Subordinated 
Notes. 

POSSIBLE INABILITY TO REPURCHASE SENIOR SUBORDINATED NOTES UPON CHANGE OF 
CONTROL 

   In the event of a Change of Control, each Holder of Senior Subordinated 
Notes will have the right to require the Issuer to repurchase all or any part 
of such Holder's Senior Subordinated Notes at the price specified therefor in 
the Senior Subordinated Note Indenture. Under the Senior Subordinated Note 
Indenture, a Change of Control will occur upon the happening of certain 
events including among others: (i) any sale, lease, transfer, conveyance or 
other disposition (other than by way of merger or consolidation) in one or a 
series of related transactions, of all or substantially all of the assets of 
the Issuer and its Subsidiaries taken as a whole to any "person" (as defined 
in Section 13(d) of the Exchange Act) or "group" (as defined in Sections 
13(d)(3) and 14(d)(2) of the Exchange Act) other than the Principals (as 
defined herein) and their Related Parties (as defined herein); (ii) the 
Issuer effects certain consolidations or mergers; (iii) the Issuer 
consummates any transaction or series of related transactions (including, 
without limitation, by way of merger or consolidation) the result of which is 
that any "person" (as defined above) or "group" (as defined above) other than 
the Principals and their Related Parties becomes the "beneficial owner" (as 
defined above) of more than 50% of the voting power of the Voting Stock (as 
defined herein) of the Issuer or any parent holding company of the Issuer or 
(iv) the first day on which a majority of the members of the Board of 
Directors of the Issuer or any parent holding company of the Issuer are not 
Continuing Directors (as defined herein). 

   The New Credit Facility will prohibit the Issuer from purchasing the 
Senior Subordinated Notes (except in certain limited amounts) and will also 
provide that certain change of control events with respect to the Issuer will 
constitute a default thereunder. Any future credit agreements or other 
agreements relating to Senior Debt to which the Issuer becomes a party may 
contain similar restrictions and provisions. In the event a Change of Control 
occurs at a time when the Issuer is prohibited from purchasing the Senior 
Subordinated Notes, the Issuer could seek the consent of its lenders to the 
purchase of the Senior Subordinated Notes or could attempt to refinance the 
borrowings that contain such prohibition. If the Issuer does not obtain such 
consent or repay such borrowings, the Issuer will remain prohibited from 
purchasing the Senior Subordinated Notes by the relevant Senior Debt. In such 
case, the 

                                       20
<PAGE>

Issuer's failure to purchase the tendered Senior Subordinated Notes would 
constitute an event of default under the Senior Subordinated Note Indenture 
which would, in turn, constitute a default under the New Credit Facility and 
could constitute a default under other Senior Debt. In such circumstances, 
the subordination provisions in the Senior Subordinated Note Indenture would 
likely restrict payments to the Holders of the Senior Subordinated Notes. 
Furthermore, no assurance can be given that the Issuer will have sufficient 
resources to satisfy its repurchase obligation with respect to the Senior 
Subordinated Notes following a Change of Control. See "Description of the 
Senior Subordinated Notes." 

CONTROL BY THE DLJMB FUNDS 

   Following the Merger, up to 86.9% of the outstanding shares of Holdings 
Common Stock (or 77.2% on a fully diluted basis) (or, if the DLJMB Funds 
purchase the Direct Shares, 88.4% of the outstanding shares of Holdings 
Common Stock) will be held by the stockholders of Quaker. As of the date 
hereof, all of the outstanding capital stock of Quaker is owned in the 
aggregate by the DLJMB Funds. While the DLJMB Funds expect that the 
Institutional Investors may acquire a portion of the securities of Quaker 
that would otherwise be purchased by the DLJMB Funds in the DLJMB Equity 
Investment, in no event would any such purchases reduce the fully diluted 
ownership by the DLJMB Funds of Holdings Common Stock after the Effective 
Time to below a majority, or limit the rights of the DLJMB Funds as described 
in "Certain Relationships and Related Transactions." 

   It is expected that at the Effective Time, the DLJMB Funds, the 
Institutional Investors and any members of Holdings' management who choose to 
purchase shares of Holdings Common Stock will enter into a stockholders' 
agreement (the "Investors' Agreement") which will contain provisions that, 
among other things, will entitle the DLJMB Funds to appoint a majority of the 
members of the Board of Directors. As a result of its stock ownership and the 
Investors' Agreement, following the Effective Time the DLJMB Funds will 
control Holdings (and, through Holdings, the Issuer,) and have the power to 
elect a majority of the directors of Holdings and the Issuer, appoint new 
management and approve any action requiring the approval of the holders of 
Holdings Common Stock and common stock of the Issuer, including adopting 
certain amendments to the certificate of incorporation of Holdings and the 
Issuer and approving mergers or sales of all or substantially all of the 
assets of Holdings and the Issuer. The directors elected by the DLJMB Funds 
will have the authority to effect decisions affecting the capital structure 
of Holdings and the Issuer, including the issuance of additional capital 
stock, the implementation of stock repurchase programs and the declaration of 
dividends. 

   The general partners of each of the DLJMB Funds and the members of DLJ 
First are affiliates or employees of Donaldson, Lufkin & Jenrette, Inc. 
("DLJ, Inc."). DLJ Capital Funding, which has committed to DLJMB to provide 
the New Credit Facility in connection with the Merger, is also an affiliate 
of DLJ, Inc. Donaldson, Lufkin & Jenrette Securities Corporation ("DLJSC"), 
which is the Underwriter with respect to the Debentures and the Senior 
Subordinated Notes, is also an affiliate of DLJ, Inc. 

LOSS OF CONTRACT-BASED REVENUE; FIXED FEE CONTRACTS 

   Over 85% of the Company's revenues during fiscal 1996 were contract-based. 
As is customary in the computer services industry, the Company experiences 
reductions in its contract-based revenue as customers may eliminate certain 
equipment or services from coverage under the contracts, typically upon 30 
days' notice, or either cancel or elect not to renew their contracts upon 30, 
60 or 90 days' notice. The Company believes the principal reasons for the 
loss of contract-based revenue are the replacement of the equipment being 
serviced with new equipment covered under a manufacturer's warranty, the 
discontinuance of the use of equipment being serviced for a customer due to 
obsolescence or a customer's determination to utilize a competitor's services 
or to move technical support services in-house. While the Company 
historically has been able to offset the reduction of contract-based revenue 
and maintain revenue growth through acquisitions and new contracts, 
notwithstanding the reduction in contract-based revenue, there can be no 
assurance it will continue to do so in the future, and any failure to 
consummate acquisitions, enter into new contracts or add additional services 
and equipment to existing contracts could have a material adverse effect on 
the Company's profitability. 

                                       21
<PAGE>

   Under many of the Company's contracts, the customer pays a fixed fee for 
customized bundled services which are priced by the Company based on its best 
estimates of various factors, including estimated future equipment failure 
rates, cost of spare parts and labor expenses. While the Company believes it 
has historically been able to estimate these factors accurately enough to be 
able to price these fixed-fee contracts on terms favorable to the Company, 
there can be no assurance the Company will be able to continue to do so in 
the future. 

MANAGEMENT AND FUNDING OF GROWTH 

   Any future growth of the Company will require the Company to manage its 
expanding domestic operations and international affiliations and to adapt its 
operational and financial systems to respond to changes in its business 
environment, while maintaining a competitive cost structure. The acquisition 
strategy of the Company and the expansion of the Company's service offerings 
have placed and will continue to place significant demands on the Company and 
its management to improve the Company's operational, financial and management 
information systems, to develop further the management skills of the 
Company's managers and supervisors, and to continue to retain, train, 
motivate and effectively manage the Company's employees. For example, the 
Company's acquisition and integration of BABSS resulted in the loss of 
certain members of its finance and accounting organization which resulted in 
a difficulty in the timely performance of certain internal reconciliations 
and account analyses. In response to these difficulties, the Company has 
taken various personnel and procedural actions, including, among other 
things, increasing the size of, and restructuring, its accounting staff, 
instituting an internal audit function and enhancing its accounting systems, 
policies and procedures. The failure of the Company to manage its prior or 
any future growth effectively could have a material adverse effect on the 
Company. 

   Additionally, the Company's ability to maintain and increase its revenue 
base and to respond to shifts in customer demand and changes in industry 
trends will be partially dependent on its ability to generate sufficient cash 
flow or obtain sufficient capital for the purpose of, among other things, 
financing acquisitions, satisfying customer contractual requirements and 
financing infrastructure growth, including a significant investment in 
repairable parts, which are classified as non-current assets. There can be no 
assurance the Company will be able to generate sufficient cash flow or that 
financing will be available on acceptable terms (or permitted to be incurred 
under the terms of the Merger Financing and any future indebtedness) to fund 
the Company's future growth. 

ACQUISITION GROWTH STRATEGY 

   The Company has historically pursued an aggressive acquisition strategy, 
acquiring certain contracts and assets in 35 transactions from the beginning 
of fiscal 1993 through March 31, 1997. Future acquisitions and/or internal 
revenue growth will be necessary to offset expected declines in 
contract-based revenues. As a result, the Company expects to continue to 
evaluate acquisitions that can provide meaningful benefits by expanding the 
Company's existing and future hardware maintenance and technology support 
capabilities and leveraging its existing and future infrastructure. However, 
there are various risks associated with pursuing an acquisition strategy of 
this nature. The risks include problems inherent in integrating new 
businesses, including potential loss of customers and key personnel and 
potential disruption of operations. There can be no assurance that contracts 
acquired by the Company will generate significant revenues or that customers 
covered by such acquired contracts will not choose to terminate such 
contracts. The rate at which any such contracts are terminated may be higher 
than the rates at which the Company's contracts have historically been 
terminated. There also can be no assurance that suitable acquisition 
candidates will be available, that acquisitions can be completed on 
reasonable terms, that the Company will successfully integrate the operations 
of any acquired entities or that the Company will have access to adequate 
funds to effect any desired acquisitions. Future acquisitions may be limited 
by restrictions in the Company's indebtedness. 

COMPETITION; COMPETITIVE ADVANTAGES OF OEMS 

   Competition among computer support service providers, both original 
equipment manufacturer and independent service organizations, is intense. The 
Company believes approximately 80% of that portion 

                                       22
<PAGE>

of industry hardware maintenance services related to mainframes and 
stand-alone midrange systems is currently serviced by OEM service 
organizations. In addition, the Company believes that OEM service 
organizations provide a smaller, but still significant, portion of the 
computer maintenance services related to distributed systems, workgroups and 
PCs. The remainder of the market is serviced by a small number of larger, 
independent companies, such as the Company, offering a broader range of 
service capabilities, as well as numerous small companies focusing on 
narrower areas of expertise or serving limited geographic areas. 

   In many instances, OEM service organizations have greater resources than 
the Company, and, because of their access to the OEM's engineering data, may 
be able to respond more quickly to servicing equipment that incorporates new 
or emerging technologies. Moreover, some OEMs, especially in the mainframe 
environment, do not make available to end-users or independent service 
organizations the technical information, repairable parts, diagnostics, 
engineering changes and other support items required to service their 
products, and design and sell their products in a manner so as to make it 
virtually impossible for a third party to perform maintenance services 
without potentially infringing upon certain proprietary rights of the OEM. In 
addition OEMs are sometimes able to develop proprietary remote diagnostic or 
monitoring systems which the Company may not be able to offer. Therefore, OEM 
service organizations sometimes have a cost and timing advantage over the 
Company because the Company must first develop or acquire from another party 
the required support items before the Company can provide services for that 
equipment. An OEM's cost advantage, the unavailability of required support 
items or various proprietary rights of the OEM may preclude the Company from 
servicing certain products. Furthermore, OEMs usually provide warranty 
coverage for new equipment for specified periods, during which it is not 
economically feasible for the Company to compete for the provision of 
maintenance services. To the extent OEMs choose, for marketing reasons or 
otherwise, to expand their warranty periods or terms, the Company's business 
may be adversely affected. 

   In June 1994, International Business Machines Corporation ("IBM") filed in 
the United States District Court for the Southern District of New York (the 
"Court") a motion to terminate a 1956 consent decree (the "IBM Consent 
Decree") that, among other things, requires IBM to provide repairable parts, 
documentation and other support items for IBM electronic data processing 
systems to third parties on reasonable terms and places other restrictions on 
IBM's conduct. On January 18, 1996, the Court entered an order approving a 
modification of the IBM Consent Decree that, among other things, terminated 
the IBM Consent Decree except insofar as it applies to the System 360/370/390 
(mainframes) and AS/400 (midrange) families of IBM products. In July 1996, 
IBM and the U.S. Department of Justice ("DOJ") reached an agreement in 
tentative settlement of the remainder of IBM's motion and jointly moved to 
terminate on a phased basis, the remaining provisions of the IBM Consent 
Decree (the "Joint Motions"). On May 1, 1997 the Court granted the Joint 
Motion. The order granting the Joint Motion is subject to appeal. 
Consequently, certain of the remaining provisions of the IBM Consent Decree 
(primarily relating to sales and marketing restrictions on IBM) terminate 
either immediately upon, or within six months of, entry of the Court order; 
all of the other remaining provisions (including those requiring IBM to 
provide parts and other support items to third parties) terminate on July 2, 
2000 with respect to AS/400 systems and on July 2, 2001 with respect to 
System 360/370/390 mainframes. The impact, if any, upon the Company of the 
termination of such sales and marketing restrictions is impossible to predict 
because it depends upon what changes, if any, IBM will make in its sales and 
marketing policies and practices. As a result of the termination of the IBM 
Consent Decree, the Company's ability to service midrange and mainframe 
products may be adversely affected. Furthermore, as the Company's business is 
highly dependent upon its ability to service a wide variety of equipment in a 
multivendor environment, the inability to compete effectively for the service 
of IBM mainframes and midrange products could cause the loss of a substantial 
portion of the Company's customer base to IBM or an IBM affiliate, which 
would have a material adverse effect on the Company's business. 

INVENTORY AND REPAIRABLE PARTS MANAGEMENT 

   In order to service its customers, the Company is required to maintain a 
high level of inventory and repairable parts for extended periods of time. 
Any decrease in the demand for the Company's maintenance services could 
result in a substantial portion of the Company's inventory and repairable 
parts 

                                       23
<PAGE>

becoming excess, obsolete or otherwise unusable. In addition, rapid changes 
in technology could render significant portions of the Company's inventory 
and repairable parts obsolete, thereby giving rise to write-offs and a 
reduction in profitability. The inability of the Company to manage its 
inventory and repairable parts or the need to write them off in the future 
could have a material adverse effect on the Company's business, financial 
results and results of operations. 

   Inventory and repairable parts purchases are made from OEMs and other 
vendors. The Company typically has more than a single source of supply for 
each part and component, but from time to time it will have only a single 
supplier for a particular part. In some cases, the Company's OEM customer may 
be the only source of supply for a repair part or component. Should a 
supplier be unwilling or unable to supply any part or component in a timely 
manner, the Company's business could be adversely affected. In addition, the 
Company is dependent upon IBM for obtaining certain parts that are critical 
to the maintenance of certain IBM mainframe and midrange systems that IBM is 
currently required to make available to third parties pursuant to the IBM 
Consent Decree. There can no assurance that IBM will continue to make parts 
available for AS/400 Systems after July 2, 2000 and for System 360/370/390 
mainframes after July 2, 2001. Even if such parts or components are 
available, a shortage of supply could result in an increase in procurement 
costs which, if not passed on to the customer, may adversely affect the 
Company's profitability. 

COPYRIGHT ISSUES 

   In connection with the Company's performance of most hardware maintenance, 
the computer system which is being serviced must be turned on for the purpose 
of service or repair. When the computer is turned on, the resident operating 
system software and, in some cases diagnostic software, is transferred from a 
peripheral storage device or a hard disk drive into the computer's random 
access memory. Within the past several years, several OEMs have been involved 
in litigation with independent service organizations, including the Company, 
in which they have claimed such transfer constitutes the making of an 
unauthorized "copy" of such software by the independent service organization 
which infringes on the software copyrights held by the OEMs. The Company is 
aware of three cases in this area which have been decided in favor of the 
OEM. Although the Company was not a party in any of these cases, three 
similar claims have been asserted against the Company, each of which has been 
resolved. Litigation of this nature can be time consuming and expensive, and 
there can be no assurance the Company will not be a party to similar 
litigation in the future, or that such litigation would be resolved on terms 
that do not have a material adverse effect on the Company. 

DEPENDENCE ON COMPUTER INDUSTRY TRENDS; RISK OF TECHNOLOGICAL CHANGE 

   The Company's future success is dependent upon the continuation of a 
number of trends in the computer industry, including the migration by 
information technology end-users to multivendor and multisystem computing 
environments, the overall increase in the sophistication and interdependency 
of computing technology, and a focus by information technology managers on 
cost-efficient management. The Company believes these trends have resulted in 
a movement by both end-users and OEMs towards outsourcing and an increased 
demand for support service providers that have the ability to provide a broad 
range of multivendor support services. There can be no assurance these trends 
will continue into the future. 

   Additionally, rapid technological change and compressed product life 
cycles are prevalent in the computer industry, which may lead to the 
development of improved or lower cost technologies, higher quality hardware 
with significantly reduced failure rates and maintenance needs, or customer 
decisions to replace rather than continue to maintain aging hardware, and 
which could result in a reduced need for the Company's services in the 
future. Moreover, such rapid technological changes could adversely affect the 
Company's ability to predict equipment failure rates, and, therefore, to 
establish prices that provide adequate profitability. Similarly, new computer 
systems could be built based upon proprietary, as opposed to open, systems 
that could not be serviced by the Company. 

                                       24
<PAGE>

DEPENDENCE ON KEY PERSONNEL 

   The Company's continued success depends, to a large extent, upon the 
efforts and abilities of key managerial employees, particularly the Company's 
executive officers. See "Management." Competition for qualified management 
personnel in the industry is intense. There are not currently any employment 
contracts which would ensure the continued employment of any executive 
officer following the Merger. The loss of the services of certain of these 
key employees or the failure to retain qualified employees when needed could 
have a material adverse effect on the Company's business. The Company does 
not currently maintain key man insurance. 

POTENTIAL ENVIRONMENTAL LIABILITIES 

   The Company or certain businesses as to which it is alleged that the 
Company is a successor have been identified as potentially responsible 
parties in respect of three waste disposal sites that have been identified by 
the United States Environmental Protection Agency as Superfund Sites. In 
addition, the Company received a notice several years ago that it may be a 
potentially responsible party with respect to a fourth, related site, but has 
not received any other communication with respect to that site. Complete 
information as to the scope of required clean-up at these sites is not yet 
available and, therefore, management's evaluation may be affected as further 
information becomes available. However, in light of information currently 
available to management, including information regarding assessments of the 
sites to date and the nature of involvement of the Company's predecessor at 
the sites, it is management's opinion that the Company currently has 
sufficient reserves for its share, if any, of the cost of clean-up of these 
sites and to the extent current reserves prove inadequate, any payments in 
excess of the reserved amounts will not be material to the consolidated 
financial position, results of operations or liquidity of the Company. See 
"Business--Legal Proceedings" and Note 16 of the Notes to the Company's 
Consolidated Financial Statements. 

                                       25
<PAGE>

                        THE MERGER AND MERGER FINANCING

THE MERGER FINANCING 

   In order to fund the payment of the cash portion of the Merger 
Consideration, the Option Cash Proceeds and the Warrant Cash Proceeds, to 
refinance outstanding indebtedness of the Company, and pay expenses incurred 
in connection with the Merger, the Issuer is issuing the Senior Subordinated 
Notes and will enter into a syndicated senior secured loan facility providing 
for term loan borrowings in the aggregate principal amount of approximately 
$470 million and revolving loan borrowings of $105 million. At the Effective 
Time, the Company is expected to borrow all term loans available thereunder 
and approximately $8.3 million of revolving loans. The remaining revolving 
loans will, subject to a borrowing base, be available to fund the working 
capital requirements of the Company. The proceeds of such financings will, in 
part, be distributed to Holdings in the form of a dividend and, in part, lent 
to Holdings pursuant to an intercompany note. On May 4, 1997, DLJMB Inc., an 
affiliate of DLJMB, received an executed commitment letter from DLJ Capital 
Funding to provide the New Credit Facility, which will be syndicated by DLJ 
Capital Funding. Additionally, on May 4, 1997, DLJMB Inc. received a letter 
from DLJSC with respect to the underwriting, purchase or private placement of 
the Senior Subordinated Notes in which DLJSC indicated that it was highly 
confident of its ability to sell the Senior Subordinated Notes in the public 
market. Each of the commitments is subject to customary conditions, including 
the negotiation, execution and delivery of definitive documentation with 
respect to such commitment. See "Description of the New Credit Facility" and 
"Certain Relationships and Related Transactions." 

   Quaker is expected to raise an additional $85 million through the 
concurrent issuance of the Debentures, which may be sold together with the 
Public Warrants to purchase Quaker Common Stock in the public markets (or 
alternatively, through the issuance of preferred stock to the DLJMB Funds and 
the Institutional Investors). At the Effective Time, Holdings will succeed to 
the obligations of Quaker with respect to the Debentures and any Public 
Warrants issued together with the Debentures, and the Public Warrants will, 
by their terms, become exercisable for an equal number of shares of Holdings 
Common Stock. The DLJMB Funds and the Institutional Investors also expect to 
purchase 9,782,508 shares of Quaker Common Stock and may acquire the DLJMB 
Warrants to purchase shares of Holdings Common Stock at an exercise price not 
less than $0.01 per share immediately prior to the Effective Time for 
approximately $225 million. In lieu of acquiring the DLJMB Warrants, the 
DLJMB Funds and the Institutional Investors may acquire directly those shares 
of Common Stock (up to 1,417,180 shares) for which such DLJMB Warrants would 
have been exercisable at a price that would be equivalent to the exercise 
price of the DLJMB Warrants (the "Direct Shares"). The number of DLJMB 
Warrants issued or Direct Shares purchased will be reduced by the number of 
Public Warrants issued (if any). At the Effective Time, the proceeds of such 
purchase will become an asset of Holdings, each share of Quaker Common Stock, 
including the Direct Shares, if any, will become a share of Holdings Common 
Stock and each warrant to acquire Quaker Common Stock will by its terms 
become exercisable for an equal number of shares of Holdings Common Stock. 

THE MERGER AGREEMENT 

   The Merger Agreement provides, among other things, for the merger of 
Quaker with and into Holdings, with Holdings continuing as the surviving 
corporation. Pursuant to the Merger Agreement, at the Effective Time, each 
share of Holdings Common Stock held by Holdings as treasury stock or owned by 
Quaker immediately prior to the Effective Time will be cancelled, and no 
payment will be made with respect thereto; each share of Quaker Common Stock 
outstanding immediately prior to the Effective Time will be converted into 
and become one share of common stock of the surviving corporation with the 
same rights, powers and privileges as the shares so converted; each share of 
preferred stock, par value $0.01 per share, of Quaker ("Quaker Preferred 
Stock"), if any, outstanding immediately prior to the Effective Time will be 
converted into and become one share of preferred stock of the surviving 
corporation with the same rights, powers and privileges as the shares of 
preferred stock so converted; each outstanding warrant to purchase shares of 
Quaker Common Stock (each, a "Quaker Warrant") will, pursuant to its terms, 
become exercisable for an equal number of shares of Holdings Common Stock on 
the same terms and conditions as the Quaker Warrant; and each share of 
Holdings Common Stock outstanding immediately prior to the Effective Time 
will, except as otherwise provided with respect to shares as to which 
appraisal rights have been exercised, be converted into the following (the 
"Merger 

                                       26
<PAGE>

Consideration"): for each such share with respect to which an election to 
retain Holdings Common Stock has been effectively made, revoked or lost 
("Stock Electing Shares"), the right to retain one share of Holdings Common 
Stock, and for each such share (other than Stock Electing Shares), the right 
to receive in cash from Quaker an amount equal to $23.00 (the "Cash Merger 
Consideration"). The Merger contemplates that approximately 94.7% of the 
presently issued and outstanding shares of Holdings Common Stock will be 
converted, at the election of the holder, into cash, as described above, and 
that approximately 5.3% (or 1,474,345 as of April 21, 1997) of such shares 
will be retained by existing stockholders. Because 5.3% of the shares 
outstanding after the Merger must be retained by existing stockholders of 
Holdings, the right to receive $23.00 per share or retain shares of Holdings 
Common Stock is subject to proration. The shares which are to be retained 
will represent approximately 13.1% of the shares of Holdings Common Stock (or 
11.6% on a fully diluted basis) expected to be issued and outstanding 
immediately after the Merger. If the Merger is approved, 9,782,609 shares of 
Quaker Common Stock will be converted into Holdings Common Stock that will 
represent approximately 86.9% of Holdings Common Stock (or 77.2% on a fully 
diluted basis) (or, if the DLJMB Funds purchase the Direct Shares, 88.4% of 
the outstanding Holdings Common Stock) after the Merger. The DLJMB Funds 
expect that the Institutional Investors may acquire a portion of the 
securities of Quaker that would otherwise be purchased by the DLJMB Funds in 
the DLJMB Equity Investment. In no event would any such purchases reduce the 
fully diluted ownership by the DLJMB Funds of Holdings Common Stock after the 
Merger to below a majority, or limit the rights of the DLJMB Funds under the 
Investors Agreement. 

   The DLJMB Warrants, issued by Quaker, will be exercisable for a maximum of 
1,417,180 shares of Quaker Common Stock at an exercise price of not less than 
$.01 per share; however, the number of DLJMB Warrants (or if issued the 
Direct Shares) will be decreased by the number, if any, of Public Warrants 
that are issued together with the Debentures. All such Quaker Warrants will, 
by their terms, become exercisable for an equal number of shares of Holdings 
Common Stock on identical terms following the Effective Time. As a result, 
following the Effective Time, the DLJMB Warrants and Public Warrants will 
permit the holders thereof to purchase up to an additional 1,417,180 shares 
of Holdings Common Stock which would represent, when exercised, approximately 
11.2% of the Holdings Common Stock (on a fully diluted basis) after the 
Merger. 

   At the Effective Time, each outstanding option to acquire shares of 
Holdings Common Stock granted to employees and directors, whether vested or 
not (the "Options"), will be cancelled and, in lieu thereof, as soon as 
reasonably practicable as of or after the Effective Time, the holders of such 
Options will receive, with respect to each Option, a cash payment in an 
amount equal to the product of (x) the excess, if any, of $23.00 over the 
exercise price of such Option multiplied by (y) the number of shares of 
Holdings Common Stock subject to such Option (the "Option Cash Proceeds"). 
Alternatively, a portion of such options may be converted into options to 
purchase Holdings Common Stock after the Effective Time. 

   Holdings will use its reasonable best efforts to cause holders of all 
outstanding warrants to purchase Holdings Common Stock (the "Existing 
Warrants") to surrender such Existing Warrants to Holdings prior to the 
Effective Time in exchange for a cash payment immediately after the Effective 
Time of an amount equal to the (x) excess, if any, of $23.00 over the 
exercise price of such Existing Warrant, multiplied by (y) the number of 
shares of Holdings Common Stock subject to such Existing Warrant (the 
"Warrant Cash Proceeds"), and upon such other terms and conditions 
satisfactory to Quaker. 

   Holdings will submit the Merger Agreement to its stockholders for approval 
and adoption at a special meeting of stockholders of Holdings, which is 
expected to be held August 7, 1997 (the "Special Meeting"). Approval of the 
Merger Agreement requires an affirmative vote of the outstanding shares of 
Holdings Common Stock. J.H. Whitney & Co. and certain partnerships associated 
with Welsh, Carson, Anderson & Stowe have entered into a Voting Agreement and 
Irrevocable Proxy, dated as of May 4, 1997, pursuant to which they have 
agreed upon the terms set forth therein to vote shares constituting 
approximately 30% of the outstanding Holdings Common Stock in favor of 
approval and adoption of the Merger Agreement. 

   The obligations of Quaker and Holdings to effect the Merger are further 
subject to, certain customary conditions, including approval of the Merger 
Agreement by the stockholders of Holdings. 

                                       27
<PAGE>

   The Merger Agreement contains customary representations, warranties and 
covenants of Holdings and Quaker, and may be terminated at any time prior to 
the Effective Time (notwithstanding any approval of the Merger Agreement by 
the stockholders of Holdings) under certain circumstances, including by 
either Holdings or Quaker, if the Merger has not been consummated by the 
later of (x) the earlier of September 15, 1997 and ten business days after 
the Special Meeting, and (y) August 15, 1997, provided that the party seeking 
to exercise such right is not then in breach in any material respect of any 
of its obligations under the Merger Agreement. 

                                       28
<PAGE>

                                                                   
                                USE OF PROCEEDS

   The net proceeds to the Company from the Offering (after deducting 
underwriting discounts and commissions and other expenses of the Offering) 
were approximately $144.8 million. Such net proceeds were used, together with 
the initial borrowings under the New Credit Facility, the DLJMB Equity 
Investment and the issuance of Debentures to finance the conversion into cash 
of approximately 94.7% of the shares of Holdings Common Stock then 
outstanding, to refinance the outstanding indebtedness of the Company under 
the existing bank credit facility (approximately $239.9 million outstanding 
at an interest rate of 6.44% as of March 31, 1997 and which matures April 26, 
2001), fund payments of the Option Cash Proceeds and the Warrant Cash 
Proceeds, and finance the expenses and fees incurred in connection with the 
Merger. See "The Merger and Merger Financing." Approximately $299 million of 
the proceeds to the Issuer from the initial borrowings under the New Credit 
Facility and the Senior Subordinated Notes were dividended or loaned to 
Holdings to fund a portion of the Cash Merger Consideration and fees and 
expenses of Holdings in connection therewith. 

   The following table sets forth the estimated cash sources and uses of 
funds as if the Merger and Merger Financing, including the application of the 
net proceeds therefrom, occurred and were completed at the Effective Time. 

<TABLE>
<CAPTION>
                                                    (IN MILLIONS) 
<S>                                                    <C>
TOTAL SOURCES: 
New Credit Facility: 
 Revolving credit facility.........................    $  8.3 
 Term loans........................................     470.0 
Senior Subordinated Notes..........................     150.0 
Senior Discount Debentures and Warrants............      85.0 
Common stock and warrants purchased by DLJMB 
 Funds.............................................     225.0 
                                                       ------
  Total cash sources...............................    $938.3 
                                                       ======
TOTAL USES: 
Cash Merger Consideration .........................    $605.9 
Option Cash Proceeds and Warrant Cash Proceeds  ...      58.4 
Repayment of existing revolving credit facility  ..     221.2 
Estimated transaction fees and expenses............      52.8 
                                                       ------
  Total cash uses..................................    $938.3 
                                                       ======
</TABLE>

                                       29
<PAGE>

                                 CAPITALIZATION

   The following table sets forth the historical consolidated capitalization 
of the Company as of March 31, 1997, and on a pro forma basis to give effect 
to the Merger, including the Merger Financing and the application of the 
proceeds thereof, as if they had occurred on March 31, 1997. See "Use of 
Proceeds." The information set forth below should be read in conjunction with 
the Company's Unaudited Condensed Consolidated Pro Forma Financial Data, the 
Company's Consolidated Financial Statements and the related notes thereto and 
"Management's Discussion and Analysis of Financial Condition and Results of 
Operations" contained elsewhere in this Prospectus. 

<TABLE>
<CAPTION>
                                            AS OF MARCH 31, 1997 
                                         ------------------------ 
                                           HISTORICAL   PRO FORMA 
                                         ------------ ----------- 
                                               (IN THOUSANDS) 
<S>                                      <C>          <C>
Cash and cash equivalents................   $ 12,886    $  12,886 
                                         ============ =========== 
Total debt (including current portion): 
 New Credit Facility: 
  Revolving credit facility (1)..........   $     --    $  26,950 
  Term loan facility ....................         --      470,000 
 Existing revolving credit facility (1) .    239,850           -- 
 Senior Subordinated Notes offered 
  hereby.................................         --      150,000 
 Notes payable and other debt............      5,398        5,398 
 Capitalized lease obligations...........      1,423        1,423 
                                         ------------ ----------- 
   Total debt............................    246,671      653,771 
 Shareholder's equity (deficit)(2) ......    201,095     (125,066) 
                                         ------------ ----------- 
   Total capitalization..................   $447,766    $ 528,705 
                                         ============ =========== 
</TABLE>

- ------------ 
(1)    It is assumed that, at the Effective Time, actual borrowings under the 
       existing revolving credit facility will be approximately $221.2 
       million. Any variation in the actual borrowings outstanding under the 
       existing revolving credit facility at the Effective Time will result in 
       a corresponding change in borrowings under the New Credit Facility. 
(2)    For a description of the pro forma adjustments, see Note 6 to the Notes 
       to Unaudited Condensed Consolidated Pro Forma Balance Sheet Data. 

                                       30
<PAGE>

           UNAUDITED CONDENSED CONSOLIDATED PRO FORMA FINANCIAL DATA

   The following unaudited condensed consolidated pro forma financial data 
(the "Pro Forma Financial Data") of the Company are based on historical 
consolidated financial statements of the Company as adjusted to give effect 
to the Company's acquisition of BABSS on October 20, 1995 and the Merger, 
including the Merger Financing and the application of the proceeds thereof. 
The unaudited condensed consolidated pro forma statement of operations data 
for the year ended June 30, 1996 gives effect to the BABSS acquisition and 
the Merger, including the Merger Financing and the application of the 
proceeds thereof, as if they had occurred as of July 1, 1995. The unaudited 
condensed consolidated pro forma statements of operations data for the 
nine-month and three-month periods ended March 31, 1997 give effect to the 
Merger, including the Merger Financing and the application of the proceeds 
thereof, as if it had occurred as of July 1, 1996. The pro forma balance 
sheet gives effect to the Merger, including the Merger Financing and the 
application of the proceeds thereof, as if they had occurred as of March 31, 
1997. The pro forma adjustments are based upon available information and upon 
certain assumptions that management believes are reasonable under the 
circumstances. The Pro Forma Financial Data and accompanying notes should be 
read in conjunction with the historical consolidated financial statements of 
the Company, including the notes thereto, and other financial information 
pertaining to the Company. The Pro Forma Financial Data do not purport to 
represent what the Company's actual results of operations or actual financial 
position would have been if the Merger, including the Merger Financing and 
the application of the proceeds thereof, and BABSS acquisition in fact 
occurred on such dates or to project the Company's results of operations or 
financial position for any future period or date. The Pro Forma Financial 
Data do not give effect to any transactions other than the BABSS acquisition 
and the Merger, including the Merger Financing and the application of the 
proceeds thereof, discussed in the notes to the Pro Forma Financial Data 
included elsewhere herein. 

   As a result of the proposed Merger, Holdings, the Company and Quaker will 
incur various costs currently estimated to range between $95 million and $105 
million (pretax) in connection with consummating the transaction. These costs 
consist primarily of professional fees, registration costs, compensation 
costs and other expenses. While the exact timing, nature and amount of these 
costs are subject to change the Company anticipates that a one-time pretax 
charge of approximately $76 million ($69 million after tax) will be recorded 
in the quarter in which the Merger is consummated. As a result of the 
foregoing, the Company expects to record a significant net loss in the 
quarter in which the Merger is recorded. Because this loss will result 
directly from the one-time charge incurred in connection with the Merger, and 
this charge will be funded entirely through the proceeds of the Merger 
Financing, the Company does not expect this loss to materially impact its 
liquidity, ongoing operations or market position. For a discussion of the 
consequences of the incurrence of indebtedness in connection with the Merger 
Financing, see "Management's Discussion and Analysis of Financial Condition 
and Results of Operations--Liquidity and Capital Resources." 

   The pro forma adjustments were applied to the respective historical 
consolidated financial statements of the Company to reflect and account for 
the Merger as a recapitalization; accordingly, the historical basis of the 
Company's assets and liabilities has not been impacted thereby. 

                                       31
<PAGE>

    UNAUDITED CONDENSED CONSOLIDATED PRO FORMA STATEMENT OF OPERATIONS DATA

<TABLE>
<CAPTION>
                                                        YEAR ENDED JUNE 30, 1996 
                                        ------------------------------------------------------- 
                                            HISTORICAL RESULTS           BABSS ACQUISITION 
                                        -------------------------- ---------------------------- 
                                          THE COMPANY     BABSS      ADJUSTMENTS     PRO FORMA 
                                        -------------  ----------  -------------    ----------- 
                                                     (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                     <C>            <C>         <C>              <C>
Revenues...............................    $540,191      $157,485           --        $697,676 
Cost of revenues.......................     402,316       127,049     $ (9,549)(1)     517,244 
                                                                        (1,250)(2) 
                                                                            83 (3) 
                                                                        (1,405)(4) 
                                        -------------  ----------  -------------    ----------- 
Gross profit...........................     137,875        30,436       12,121         180,432 
Operating Expenses: 
 Selling, general, and administrative 
  expenses.............................      69,237        27,152       (1,701)(1)      92,211 
                                                                          (500)(2) 
                                                                            83 (3) 
                                                                          (997)(4) 
                                                                        (1,063)(5) 
 Amortization and write off of 
  intangibles..........................      15,673           625         (625)(6)      19,534 
                                                                         3,861 (7) 
 Employee severance and unutilized 
  lease cost...........................       3,592                     (3,592)(8) 
                                        -------------  ----------  -------------    ----------- 
Operating income.......................      49,373         2,659       16,655          68,687 
Interest expense.......................     (14,953)         (539)         539 (9)     (20,570) 
                                                                        (5,617)(10) 
Interest income........................         239            52                          291 
                                        -------------  ----------  -------------    ----------- 
Income from continuing operations 
 before income taxes, and 
 extraordinary item....................      34,659         2,172       11,577          48,408 
(Provision) benefit for income taxes ..     (13,870)          250       (5,743) (11)   (19,363) 
                                        -------------  ----------  -------------    ----------- 
Income from continuing operations 
 before extraordinary item.............      20,789         2,422        5,834          29,045 
Extraordinary item--early retirement 
 of debt...............................      (1,927)                                    (1,927) 
                                        -------------  ----------  -------------    ----------- 
Net income ............................    $ 18,862      $  2,422     $  5,834        $ 27,118 
                                        =============  ==========  =============    =========== 
OTHER DATA: 
 EBITDA (15)...........................    $114,816      $ 16,524                     $147,805 
 Amortization of repairable parts  ....      37,869        10,598                       48,467 
                                        -------------  ----------                   ----------- 
 Adjusted EBITDA (15)..................      76,947         5,926                       99,338 
 Adjusted EBITDA margin (16)...........        14.2%          3.8%                        14.2% 
 Depreciation and amortization of 
  intangibles..........................    $ 23,982      $  3,267                     $ 30,651 
 Repairable parts purchases ...........      63,514        10,773                       74,287 
 Capital expenditures .................       7,278         3,965                       11,243 
 Cash interest expense.................      14,743           539                       20,360 
</TABLE>

<PAGE>

                    (RESTUBBED TABLE CONTINUED FROM ABOVE) 

<TABLE>
<CAPTION>
                                                    THE MERGER 
                                         ------------------------------- 
                                                            PRO FORMA, 
                                           ADJUSTMENTS      AS ADJUSTED 
                                         --------------   ------------- 

<S>                                      <C>              <C>
Revenues...............................                      $697,676 
Cost of revenues.......................                       517,244 

                                                          ------------- 
Gross profit...........................                       180,432 
Operating Expenses: 
 Selling, general, and administrative 
  expenses.............................                        92,211 

 Amortization and write off of 
  intangibles..........................                        19,534 

 Employee severance and unutilized 
  lease cost........................... 
                                         --------------   ------------- 
Operating income.......................                        68,687 
Interest expense.......................       (58,815)(12)    (59,745) 
                                               19,640 (13) 
Interest income........................         4,562 (14)      4,853 
                                         --------------   ------------- 
Income from continuing operations 
 before income taxes, and 
 extraordinary item....................       (34,613)         13,795 
(Provision) benefit for income taxes ..        13,845 (11)     (5,518) 
                                         --------------   ------------- 
Income from continuing operations 
 before extraordinary item.............       (20,768)          8,277 
Extraordinary item--early retirement 
 of debt...............................                        (1,927) 
                                         --------------   ------------- 
Net income ............................      $(20,768)       $  6,350 
                                         ==============   ============= 
OTHER DATA: 
 EBITDA (15)...........................                      $147,805 
 Amortization of repairable parts  ....                        48,467 
                                                          ------------- 
 Adjusted EBITDA (15)..................                        99,338 
 Adjusted EBITDA margin (16)...........                          14.2% 
 Depreciation and amortization of 
  intangibles..........................                      $ 30,651 
 Repairable parts purchases ...........                        74,287 
 Capital expenditures .................                        11,243 
 Cash interest expense.................                        57,031 
</TABLE>

                                       32
<PAGE>

    UNAUDITED CONDENSED CONSOLIDATED PRO FORMA STATEMENT OF OPERATIONS DATA

<TABLE>
<CAPTION>
                                                          NINE MONTHS ENDED MARCH 31, 1997 
                                                    ------------------------------------------- 
                                                      HISTORICAL     ADJUSTMENTS     PRO FORMA 
                                                    ------------   -------------    ----------- 
                                                           (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                                 <C>            <C>              <C>
Revenues..........................................     $572,749                       $572,749 
Cost of revenues .................................      427,969                        427,969 
                                                    ------------                    ----------- 
Gross profit......................................      144,780                        144,780 
Operating Expenses: 
 Selling, general, and administrative expenses ...       78,578                         78,578 
 Amortization and write off of intangibles .......       16,861                         16,861 
 Employee severance and unutilized lease cost ....        4,300                          4,300 
                                                    ------------                    ----------- 
Operating income..................................       45,041                         45,041 

                                                                       (44,111)(12) 
Interest expense..................................      (11,097)        10,692 (13)    (44,516) 
Interest income...................................          393          3,422 (14)      3,815 
                                                    ------------   -------------    ----------- 
Income before income taxes........................       34,337        (29,997)          4,340 
(Provision) benefit for income taxes..............      (14,421)        12,598 (11)     (1,823) 
                                                    ------------   -------------    ----------- 
Net income .......................................     $ 19,916       $(17,399)       $  2,517 
                                                    ============   =============    =========== 

OTHER DATA: 
 EBITDA (15)......................................     $121,680                       $121,680 
 Amortization of repairable parts.................       45,642                         45,642 
                                                    ------------                    ----------- 
 Adjusted EBITDA (15).............................       76,038                         76,038 
 Adjusted EBITDA margin (16)......................         13.3%                          13.3% 
 Depreciation and amortization of intangibles ....     $ 26,697                       $ 26,697 
 Repairable parts purchases.......................       64,803                         64,803 
 Capital expenditures.............................        6,093                          6,093 
 Cash interest expense............................       10,578                         42,119 
 Ratio of Adjusted EBITDA to cash interest 
  expense.........................................         7.19x                          1.81x 
</TABLE>

                                       33
<PAGE>

    UNAUDITED CONDENSED CONSOLIDATED PRO FORMA STATEMENT OF OPERATIONS DATA

<TABLE>
<CAPTION>
                                                          THREE MONTHS ENDED MARCH 31, 1997 
                                                    -------------------------------------------- 
                                                      HISTORICAL     ADJUSTMENTS      PRO FORMA 
                                                    ------------   --------------    ----------- 
                                                                   (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                                 <C>            <C>               <C>
Revenues..........................................     $205,070                        $205,070 
Cost of revenues .................................      150,372                         150,372 
                                                    ------------                     ----------- 
Gross profit......................................       54,698                          54,698 
Operating Expenses: 
 Selling, general, and administrative expenses ...       28,228                          28,228 
 Amortization and write off of intangibles .......        6,390                           6,390 
                                                    ------------                     ----------- 
Operating income..................................       20,080                          20,080 
Interest expense..................................       (4,005)        (14,704)(12)    (14,864) 
                                                                          3,845 (13) 
Interest income...................................          316           1,141 (14)      1,457 
                                                    ------------   --------------    ----------- 

Income before income taxes........................       16,391          (9,718)          6,673 
(Provision) benefit for income taxes..............       (6,884)          4,081 (11)     (2,803) 
                                                    ------------   --------------    ----------- 

Net income .......................................     $  9,507        $ (5,637)       $  3,870 
                                                    ============   ==============    =========== 

OTHER DATA: 
 EBITDA (15)......................................     $ 46,419                        $ 46,419 
 Amortization of repairable parts.................       16,356                          16,356 
                                                    ------------                     ----------- 
 Adjusted EBITDA (15).............................       30,063                          30,063 
 Adjusted EBITDA margin (16)......................         14.7%                           14.7% 
 Depreciation and amortization of intangibles ....     $  9,983                        $  9,983 
 Repairable parts purchases.......................       28,815                          28,815 
 Capital expenditures.............................        2,261                           2,261 
 Cash interest expense............................        3,642                          13,875 
 Ratio of Adjusted EBITDA to cash interest 
  expense.........................................         8.25x                           2.17x 
</TABLE>

                                       34
<PAGE>

                          NOTES TO UNAUDITED CONDENSED
              CONSOLIDATED PRO FORMA STATEMENTS OF OPERATIONS DATA

(1)     To reflect employee-related cost savings associated with the 
        redundancies created by the combination of the Company and BABSS. 
        Components of savings include, but are not limited to, salaries, 
        fringe benefits (except for those separately accounted for in Note 4 
        to the Pro Forma Combined Financial Data), travel and other. 
        Personnel reductions, totaling 405 employees, were implemented in the 
        field (260), operations support (90), sales (10) and administration 
        (45). These personnel reductions were announced and substantially 
        effected by December 31, 1995. The reductions were spread throughout 
        the United States with the only area of concentration being at the 
        respective headquarters locations in Horsham and Frazer, 
        Pennsylvania. 
 (2)    To reflect rental expense reductions associated with facilities that 
        have been deemed "unutilized" as a result of the combination of the 
        Company and BABSS. See Note 15 of the Notes to the Company's 
        Consolidated Financial Statements. Included in such facilities are 
        the Company's former corporate headquarters, several large repair 
        depots (identified as surplus) as well as numerous duplicate field 
        offices throughout the United States. All remaining lease liabilities 
        associated with this unutilized space have either been included in 
        the purchase accounting of the BABSS acquisition or have been 
        expensed as part of the Company's net charge of $3.6 million recorded 
        in the results of operations for the twelve months ended June 30, 
        1996. 
 (3)    To reflect additional depreciation resulting from a $2 million 
        increase in property and equipment valuation recorded as part of the 
        overall purchase price allocation of the BABSS acquisition, assuming 
        an estimated four-year depreciable life. 
 (4)    To eliminate BABSS benefit expenses associated with pension and 
        postemployment benefits that are not part of the Company's benefit 
        package and have not, therefore, been incurred subsequent to the 
        acquisition. See Note 3 and 11 of the Notes to DecisionOne 
        Corporation's (formerly BABSS, (the "Predecessor")) Consolidated 
        Financial Statements included elsewhere herein. Both of these benefit 
        programs ceased to exist as of the acquisition date. 
 (5)    To eliminate redundant corporate overhead allocations recorded in the 
        historical BABSS financial statements which have not been incurred 
        subsequent to the acquisition. BABSS was predominantly a 
        self-sufficient operation. The parent company of BABSS charged 
        corporate overhead to BABSS; these charges are not a component of the 
        ongoing expense structure of the Company. 
 (6)    To eliminate intangible amortization expense recorded in the 
        historical BABSS financial statements. 
 (7)    To reflect amortization expense resulting from the adjustments to 
        intangible assets recorded as part of the purchase price allocation 
        of BABSS. See Note 8 of the Notes to the Company's Consolidated 
        Financial Statements. 
 (8)    To eliminate the non-recurring charge for employee severance and 
        unutilized lease costs. 
 (9)    To eliminate intercompany interest expense charged by Bell Atlantic 
        Corporation, the parent company of BABSS, to BABSS. 
(10)    To reflect interest expense associated with the financing of the 
        BABSS acquisition. The assumed borrowing level associated with this 
        adjustment was $242.0 million, which is comprised of $212.0 million 
        of term loan debt and $30.0 million of notes to Significant 
        Stockholders (the "Affiliate Notes"). In April 1996, the Company used 
        the proceeds of Holdings' initial public offering to reduce the term 
        loan debt by $70.0 million and repay the Affiliate Notes. The 
        interest rate on the term loan was 8.75% per annum, and the effective 
        interest rate on the Affiliate Notes was 12.9% per annum. The 
        interest rate swap agreements entered into by the Company have not 
        been given effect in the calculation of these adjustments, based on 
        immateriality. 

                                       35
<PAGE>

   The pro forma interest adjustment has been computed as follows: 

<TABLE>
<CAPTION>
                                                                   YEAR ENDED 
                                                                  JUNE 30, 1996 
                                                                --------------- 
                                                                 (IN THOUSANDS) 
<S>                                                             <C>
Term loan interest..............................................    $ 17,019 
Affiliate Notes interest: 
 Stated rate (10.101% per annum)................................       2,273 
 Amortization of original issue discount........................         354 
Less actual interest expense included in the historical results      (14,029) 
                                                                --------------- 
Pro forma interest adjustment...................................    $  5,617 
                                                                =============== 
</TABLE>

(11)    To adjust the income tax (provision) benefit for effect of all pro 
        forma entries above at an effective tax rate of 40% and 42% for the 
        year ended June 30, 1996 and nine-month and three-month periods ended 
        March 31, 1997, respectively. Utilization of the Company's net 
        operating loss ("NOLs") tax carryforwards have not been reflected in 
        the pro forma income tax expense. The recognition of the Company's 
        NOLs have been recorded in the historical financials, see Note 11 of 
        the Notes to the Company's Consolidated Financial Statements. 
(12)    To reflect the additional interest expense attributable to the Merger 
        Financing, as follows: 

<TABLE>
<CAPTION>
                                                              NINE MONTHS    THREE MONTHS 
                                               YEAR ENDED        ENDED          ENDED 
                                              JUNE 30, 1996  MARCH 31, 1997 MARCH 31, 1997 
                                            --------------- -------------- -------------- 
                                                            (IN THOUSANDS) 
  <S>                                       <C>             <C>            <C>
     New Credit Facility: 
     Term Loan A and revolving credit 
      facility..............................     $18,311        $13,733        $ 4,578 
      Term Loan B ..........................      23,375         17,531          5,844 
     Senior Subordinated Notes .............      14,625         10,969          3,656 
     Amortization of deferred financing 
      costs.................................       2,504          1,878            626 
                                            --------------- -------------- -------------- 
                                                 $58,815        $44,111        $14,704 
                                            =============== ============== ============== 
</TABLE>

   The amounts and assumed interest rates of the Merger Financing are as 
follows: 

<TABLE>
<CAPTION>
                                                                ASSUMED 
                                                                 RATE 
                                                 AMOUNT        PER ANNUM 
                                            -------------- --------------- 
                                             (IN THOUSANDS) 
<S>                                         <C>            <C>
New Credit Facility: 
 Term Loan A and revolving credit facility      $221,950     LIBOR + 2.50% 
 Term Loan B ...............................     275,000     LIBOR + 2.75% 
Senior Subordinated Notes ..................     150,000         9.75% 
</TABLE>

   The interest rates for the New Credit Facility are variable. The effect of 
   a 1/4% change in interest rates on the above New Credit Facility would be 
   $1.2 million, $0.9 million, and $0.3 million for the year ended June 30, 
   1996, nine months ended March 31, 1997 and the three months ended March 
   31, 1997, respectively. 

(13)    To reflect the elimination of interest expense (including 
        amortization of deferred financing costs, which are not considered to 
        be material) attributable to indebtedness to be paid in connection 
        with the Merger as follows: 

<TABLE>
<CAPTION>
                                                                NINE MONTHS    THREE MONTHS 
                                                 YEAR ENDED        ENDED          ENDED 
                                                JUNE 30, 1996  MARCH 31, 1997 MARCH 31, 1997 
                                              --------------- -------------- -------------- 
                                                              (IN THOUSANDS) 
<S>                                             <C>             <C>            <C>
     Existing revolving credit facility 
     (including BABSS pro forma) .............     $19,640        $10,692         $3,845 
</TABLE>

                               36           
<PAGE>

(14)    To reflect the interest income attributable to the intercompany loan 
        from the Company to Holdings in the principal amount of $55.3 million 
        at a rate of 8.25% per annum. Interest on the intercompany loan will 
        accrue and compound until maturity. At the Company's option, interest 
        on the intercompany loan will be payable in cash. 
(15)    "EBITDA" represents income from continuing operations before interest 
        expense, interest income, income taxes, depreciation, amortization of 
        repairable parts inventory, amortization of intangibles, amortization 
        of discounts and capitalized expenses related to indebtedness, and 
        non-recurring employee severance charges and provisions for 
        unutilized leases. The Company's historical financial results include 
        amortization of repairable parts which is unique to the industry in 
        which the Company competes. "Adjusted EBITDA" represents EBITDA 
        reduced by amortization of repairable parts. Neither EBITDA nor 
        Adjusted EBITDA is intended to represent cash flow from operations as 
        defined by generally accepted accounting principles and should not be 
        considered as an alternative to net income as an indicator of the 
        Company's operating performance or to cash flows as a measure of 
        liquidity and may not be comparable to similarly titled measures of 
        other companies. Adjusted EBITDA is presented because it is relevant 
        to certain covenants expected to be contained in the agreements 
        relating to the Merger Financing and the Company believes that 
        Adjusted EBITDA is a more consistent indicator of the Company's 
        ability to meet its debt service, capital expenditure and working 
        capital requirements than EBITDA. 
(16)    Adjusted EBITDA margin measures Adjusted EBITDA as a percentage of 
        revenues. 

                                       37
<PAGE>

         UNAUDITED CONDENSED CONSOLIDATED PRO FORMA BALANCE SHEET DATA
                              AS OF MARCH 31, 1997

<TABLE>
<CAPTION>
                                                               PRO FORMA 
                                               HISTORICAL     ADJUSTMENTS      PRO FORMA 
                                             ------------   --------------    ----------- 
                                                            (IN THOUSANDS) 
<S>                                          <C>            <C>               <C>
ASSETS 
Current Assets: 
  Cash and cash equivalents................     $ 12,886       $       -- (1)  $  12,886 
  Accounts receivable, net.................      136,401                         136,401 
  Inventories..............................       35,186                          35,186 
  Other....................................        7,637                           7,637 
                                             ------------                     ----------- 
  Total current assets.....................      192,110                         192,110 
  Loan to Holdings ........................           --           55,300 (2)     55,300 
  Repairable parts, net....................      195,656                         195,656 
  Property & equipment, net................       33,283                          33,283 
  Intangibles, net and other assets........      220,628            7,000 (3)    246,267 
                                                                   18,875 (4) 
                                                                     (236)(5) 
                                             ------------   --------------    ----------- 
Total assets...............................     $641,677       $   80,939      $ 722,616 
                                             ============   ==============    =========== 
LIABILITIES AND STOCKHOLDER'S EQUITY 
Current Liabilities: 
  Current portion of long-term debt........     $  4,756                       $   4,756 
  Accounts payable and accrued expenses....      101,516                         101,516 
  Deferred revenues........................       72,096                          72,096 
  Other....................................        3,691                           3,691 
                                             ------------                     ----------- 
  Total current liabilities................      182,059                         182,059 
  New Credit Facility: 
  Revolving credit facility................           --       $   26,950 (1)     26,950 
  Term loans...............................           --          470,000 (1)    470,000 
  Senior Subordinated Notes ...............           --          150,000 (1)    150,000 
  Existing revolving credit facility.......      239,850         (239,850)(1)         -- 
  Other long term debt.....................        2,065                           2,065 
  Other liabilities........................       16,608                          16,608 
                                             ------------   --------------    ----------- 
   Total liabilities.......................      440,582          407,100        847,682 
                                             ------------   --------------    ----------- 
   Total stockholder's equity (deficit)....      201,095         (326,161) (6)  (125,066) 
                                             ------------   --------------    ----------- 
  Total liabilities and stockholder's 
  equity...................................     $641,677       $   80,939      $ 722,616 
                                             ============   ==============    =========== 
</TABLE>

                                       38
<PAGE>

     NOTES TO UNAUDITED CONDENSED CONSOLIDATED PRO FORMA BALANCE SHEET DATA

(1)     The net effect on cash and cash equivalents of the Merger, including 
        the Merger Financing and the application of the proceeds thereof as 
        of March 31, 1997, is as follows: 

<TABLE>
<CAPTION>
                                                  (IN THOUSANDS) 
<S>                                              <C>
TOTAL SOURCES: 
New Credit Facility: 
 Revolving credit facility(a)....................    $ 26,950 
 Term loans......................................     470,000 
Senior Subordinated Notes........................     150,000 
                                                 -------------- 
  Total sources..................................    $646,950 
                                                 ============== 
TOTAL USES: 
Dividend to Holdings ............................    $244,000 
Loan to Holdings ................................      55,300 
Option Cash Proceeds.............................      45,400 
Warrant Cash Proceeds............................      13,000 
Repayment of existing revolving credit facility       239,850 
Estimated transaction fees and expenses .........      49,400 
                                                 -------------- 
  Total uses.....................................    $646,950 
                                                 ============== 
</TABLE>

(2)     Represents loan to Holdings at an interest rate of 8.25% per annum. 
(3)     Represents the anticipated tax benefit related to the transaction 
        fees and expenses. The anticipated tax benefit is limited due to the 
        expected non-deductibility of certain Merger transaction fees and 
        expenses and limitations on the recognition of deferred tax benefits 
        resulting from net operating losses expected to be reported in the 
        fiscal year ended June 30, 1998. 
(4)     Represents the portion of estimated transaction fees and expenses 
        attributable to the New Credit Facility and the Senior Subordinated 
        Notes, which will be recorded as deferred debt issuance costs and 
        will be amortized over the life of the debt to be issued. Such 
        estimated deferred debt issuance costs include estimated fees and 
        expenses payable to banks, and advisors and underwriting discounts 
        and commissions. 
(5)     The adjustment reflects the write-off deferred debt issuance costs 
        associated with the existing revolving credit financing. 
(6)     Represents the net change in stockholders' equity as a result of the 
        Merger, including the Merger Financing and the application of the 
        proceeds thereof: 

<TABLE>
<CAPTION>
                                           (IN THOUSANDS) 
<S>                                       <C>
Dividend to Holdings .....................   $(244,000) 
Transaction fees and expenses(b)..........     (30,525) 
Write-off of deferred debt issuance 
 costs....................................        (236) 
Option Cash Proceeds(c) ..................     (45,400) 
Warrant Cash Proceeds.....................     (13,000) 
Tax benefit of above expense adjustments .       7,000 
                                          -------------- 
  Total...................................   $(326,161) 
                                          ============== 
</TABLE>

         (a)     Based on borrowings of $239.9 million that were outstanding 
                 under the existing revolving credit facility as of March 31, 
                 1997. Any variation in the actual borrowings outstanding 
                 under the existing revolving credit facility on the closing 
                 date will result in a corresponding change in borrowings 
                 under the New Credit Facility. 
         (b)     Represents the portion of the total $49.4 million of 
                 estimated transaction fees and expenses which will be 
                 recorded as an expense immediately upon consummation of the 
                 Merger and related transactions; the remainder of such 
                 transaction fees and expenses are recorded in Note (4) above 
                 as deferred debt issuance costs. 
         (c)     Represents compensation costs of the Company resulting from 
                 the cancellation of options which will be recorded as an 
                 expense immediately upon consummation of the Merger and 
                 related transactions. 

                                       39
<PAGE>

                      SELECTED CONSOLIDATED FINANCIAL DATA

   The following selected consolidated financial data for the periods and 
dates indicated set forth below have been derived from the audited 
consolidated financial statements and the unaudited condensed consolidated 
financial statements of the Company. The condensed consolidated results of 
operations of the Company for the nine months and three months ended March 
31, 1996 and 1997 are unaudited and are not necessarily indicative of the 
Company's results of operations for the full year. The unaudited condensed 
consolidated financial data reflects all adjustments (consisting of normal, 
recurring adjustments) which are, in the opinion of management, necessary for 
a fair summary of the Company's financial position, results of operations and 
cash flows for and as of the end of the periods presented. 

   The following data should be read in conjunction with "Management's 
Discussion and Analysis of Financial Condition and Results of Operations" and 
the Company's Consolidated Financial Statements and Notes thereto, included 
elsewhere herein. 

<TABLE>
<CAPTION>
                                                               FISCAL YEARS ENDED JUNE 30, 
                                                ---------------------------------------------------------- 
                                                   1992        1993       1994        1995        1996 
                                                ---------- ----------  ---------- ----------  ----------- 
                                                              (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                             <C>        <C>         <C>        <C>         <C>
STATEMENT OF OPERATIONS DATA(1): 
Revenues.......................................  $112,773    $114,060   $108,416    $163,020   $ 540,191 
Gross profit...................................    27,753      27,575     31,436      49,537     137,875 
Operating income(2)(3).........................    11,288       4,406     15,983      20,779      49,373 
Interest expense...............................    (9,881)     (9,353)    (4,979)     (2,521)    (14,953) 
Interest income................................       178          25        132          53         239 
Income (loss) from continuing 
 operations(4)(5)..............................     1,441      (5,234)    10,112      41,415      20,789 
Net income (loss)..............................     2,524     (10,590)    10,112      42,528      18,862 
Ratio of earnings to fixed charges(6)(7) ......      1.13x         --       2.67x       5.09x       2.79x 
CONSOLIDATED BALANCE SHEET DATA 
 (AT PERIOD END): 
Cash and cash equivalents......................  $    737    $    550   $    978    $  2,659   $   8,221 
Inventory......................................    14,787       7,146      4,459       4,024      30,130 
Repairable parts(8)............................    19,657      13,545      9,473      27,360     154,970 
Total assets...................................    84,846      44,721     35,496     135,553     514,510 
Total debt.....................................    72,972      51,530      4,539      25,571     190,903 
Total stockholder's equity (deficit)...........   (47,477)    (58,146)   (27,627)     14,677     180,793 
CONSOLIDATED CASH FLOWS DATA: 
Net cash provided by operations ...............  $ 16,550    $ 17,137   $ 28,722    $ 38,415   $  51,894 
Net cash (used in) provided by investing 
 activities ...................................    (8,226)     11,779     (3,348)    (54,271)   (346,354) 
Net cash (used in) provided by financing 
 activities ...................................    (8,905)    (29,103)   (24,946)     17,537     300,022 
OTHER DATA: 
EBITDA(9)......................................  $ 27,871    $ 24,361   $ 22,672    $ 37,021   $ 114,816 
Amortization of repairable parts...............    12,016       9,375      5,929       7,688      37,869 
                                                ---------- ----------  ---------- ----------  ----------- 
Adjusted EBITDA(9).............................    15,855      14,986     16,743      29,333      76,947 
Adjusted EBITDA margin(10).....................      14.1%       13.1%      15.4%       18.0%       14.2% 
Depreciation and amortization of intangibles ..  $  4,567    $  4,769   $  7,161    $  8,554   $  23,982 
Repairable parts purchases.....................     4,939       3,263      1,857      12,154      63,514 
Capital expenditures...........................     1,752         681        304       2,786       7,278 
Cash interest expense..........................     4,474       3,428      1,232       2,314      14,743 
Revenue per average number of employees(11) ...      70.9        82.3      105.8       113.8       119.6 
</TABLE>

                                       40
<PAGE>

<TABLE>
<CAPTION>
                                                         NINE MONTHS           THREE MONTHS 
                                                       ENDED MARCH 31,        ENDED MARCH 31, 
                                                  ----------------------- --------------------- 
                                                      1996        1997        1996       1997 
                                                  ----------- ----------- ---------- ---------- 
                                                           (IN THOUSANDS, EXCEPT RATIOS) 
<S>                                               <C>         <C>         <C>        <C>
STATEMENT OF OPERATIONS DATA(1): 
Revenues..........................................  $ 369,167   $ 572,749   $172,673   $205,070 
Gross profit......................................     96,459     144,780     42,711     54,698 
Operating income(2)(3)............................     29,323      45,041     15,536     20,080 
Interest expense..................................    (11,289)    (11,097)    (5,855)    (4,005) 
Interest income...................................         69         393         54        316 
Income (loss) from continuing operations(5)  .....     10,866      19,916      5,842      9,507 
Net income (loss).................................     10,866      19,916      5,842      9,507 
Ratio of earnings to fixed charges(6)(7) .........       2.34x       3.17x      2.31x      3.90x 
CONSOLIDATED BALANCE SHEET DATA (AT PERIOD END): 
Cash and cash equivalents.........................                                     $ 12,886 
Inventory.........................................                                       35,186 
Repairable parts(8)...............................                                      195,656 
Total assets......................................                                      641,677 
Total debt........................................                                      246,671 
Total stockholder's equity........................                                      201,095 
CONSOLIDATED CASH FLOWS DATA: 
Net cash provided by operations ..................  $  35,489   $  57,654   $ 20,590   $ 36,667 
Net cash (used in) investing activities  .........   (308,771)   (105,329)   (20,713)   (34,569) 
Net cash provided by financing activities  .......    276,032      52,388      4,933      2,510 
OTHER DATA: 
EBITDA(9).........................................  $  75,568   $ 121,680   $ 34,308   $ 46,419 
Amortization of repairable parts .................     23,017      45,642     11,214     16,356 
                                                  ----------- ----------- ---------- ---------- 
Adjusted EBITDA(9)................................     52,551      76,038     23,094     30,063 
Adjusted EBITDA margin(10)........................       14.2%       13.3%      13.4%      14.7% 
Depreciation and amortization of intangibles .....  $  16,228   $  26,697   $  7,558   $  9,983 
Repairable parts purchases........................     31,715      64,803     19,560     28,815 
Capital expenditures..............................      3,331       6,093      1,153      2,261 
Cash interest expense.............................     11,134      10,578      5,803      3,642 
Ratio of Adjusted EBITDA to cash interest 
 expense..........................................       4.72x       7.19x      3.98x      8.25x 
Revenue per average number of employees(11) ......  $    90.3   $    94.7   $   29.8   $   32.4 
</TABLE>

                                       41
<PAGE>

- ------------ 
(1)     The Summary Statement of Operations Data excludes the effects of 
        discontinued operations. See Note 3 of the Notes to the Company's 
        Consolidated Financial Statements. 
(2)     Operating income includes a $5.8 million charge and a $6.4 million 
        credit arising from unused lease liabilities for the years ended June 
        30, 1993 and 1994. During the nine months ended March 31, 1997 the 
        Company recorded a $4.3 million charge for estimated future employee 
        severance costs of $3.4 million and unutilized lease costs of $0.9 
        million. 
(3)     Operating income includes a $7.0 million charge for future employee 
        severance costs and unutilized lease costs, incurred in connection 
        with the BABSS acquisition, for the nine months ended March 31, 1996. 
        The year ended June 30, 1996 includes a reversal of $3.4 million of 
        this charge due to the Company's ability to utilize and sublease 
        various facilities identified in the original charge. See Note 15 of 
        the Notes to the Company's Consolidated Financial Statements. 
(4)     Income (loss) from continuing operations for the years ended June 30, 
        1992 through 1994 reflects interest expense arising from the 
        Company's subordinated debt which was refinanced as a part of the 
        1994 Restructuring. See Note 10 of the Notes to the Company's 
        Consolidated Financial Statements. 
(5)     Income (loss) from continuing operations for the years ended June 30, 
        1992 through 1994 include income taxes based on an effective tax rate 
        substantially less than the effective tax rates used for the years 
        ended June 30, 1995 and 1996, and the three and nine months ended 
        March 31, 1996 and 1997. The year ended June 30, 1995 includes a 
        $23.1 million net benefit arising from the recognition of future tax 
        benefits of tax loss carryforwards and temporary timing differences. 
        See Note 11 of the Notes to the Company's Consolidated Financial 
        Statements. 
(6)     In calculating this ratio, "earnings" represents income from 
        continuing operations before provision for income taxes and 
        extraordinary items plus fixed charges. Fixed charges consist of 
        interest and amortization of discounts and capitalized expenses 
        related to indebtedness and one-third of rent expense, which is 
        representative of the interest factor. 
(7)     For the year ended June 30, 1993, earnings were insufficient to cover 
        fixed charges by $4.9 million. 
(8)     Repairable parts represent parts that can be repaired and reused and 
        are required in order to meet the requirements of the contracts with 
        the Company's maintenance customers. These parts are principally 
        purchased from equipment manufacturers and other third parties. As 
        these parts are purchased, they are capitalized at cost and amortized 
        using the straight-line method over three to five years, the 
        estimated useful life of these repairable parts. Costs to refurbish 
        these parts are charged to expense as incurred. 
(9)     "EBITDA" represents income (loss) from continuing operations before 
        interest expense, interest income, income taxes, depreciation, 
        amortization of repairable parts, amortization of intangibles, 
        amortization of discounts and capitalized expenses related to 
        indebtedness and non-recurring employee severance charges and 
        provisions for unutilized leases. The Company's historical results 
        include amortization of repairable parts which is unique to the 
        industry in which the Company competes. "Adjusted EBITDA" represents 
        EBITDA reduced by amortization of repairable parts. Neither EBITDA 
        nor Adjusted EBITDA is intended to represent cash flow from 
        operations as defined by generally accepted accounting principles and 
        should not be considered as an alternative to net income as an 
        indicator of the Company's operating performance or to cash flows as 
        a measure of liquidity and may not be comparable to similarly titled 
        measures of other companies. Adjusted EBITDA is presented because it 
        is relevant to certain covenants expected to be contained in the 
        agreements relating to the Merger Financing and the Company believes 
        that Adjusted EBITDA is a more consistent indicator of the Company's 
        ability to meet its debt service, capital expenditure and working 
        capital requirements than EBITDA. 
(10)    Adjusted EBITDA margin measures Adjusted EBITDA as a percentage of 
        revenues. 
(11)    Revenue per average number of employees is calculated by dividing 
        revenues for applicable periods by the average number of employees 
        during the respective periods. 

                                       42
<PAGE>

               MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                      CONDITION AND RESULTS OF OPERATIONS

   The following discussion should be read in conjunction with the Company's 
Consolidated Financial Statements including the notes thereto. 

   This discussion contains forward-looking statements which involve risks 
and uncertainties. The Company's actual results may differ significantly from 
the results discussed in the forward-looking statements. Factors that might 
cause such a difference include, but are not limited to, those discussed in 
"Risk Factors." 

COMPANY HISTORY 

   DecisionOne Corporation is a wholly owned subsidiary of Holdings through 
which the operations of Holdings are conducted. The Company began operations 
as a provider of key punch machines under the tradename "Decision Data." 
During the 1980s, its operations expanded to include the sale of midrange 
computer hardware and related maintenance services. During fiscal 1993, the 
Company decided to focus on providing computer maintenance and support 
services and sold its computer hardware products business. 

   Since the beginning of fiscal 1993, the Company established a major 
presence in the computer maintenance and technology support services industry 
through the acquisition and integration of assets and contracts of over 35 
complementary businesses. The most significant of these were IDEA Servcom, 
Inc. ("Servcom"), certain assets and liabilities of which were acquired in 
August 1994 for cash consideration of $29.5 million, BABSS which was acquired 
in October 1995 for cash consideration of approximately $250.0 million and 
certain assets of the U.S. computer service business of Memorex Telex which 
were acquired in November 1996 for cash consideration of approximately $24.4 
million after certain purchase price adjustments. These acquisitions were 
accounted for as purchase transactions. 

   At the time of its acquisition by the Company, BABSS was among the largest 
independent, multivendor service organizations servicing end-user 
organizations and OEMs. Prior to the acquisition of BABSS, the Company had 
higher gross margins than BABSS principally because approximately 30% of the 
Company's revenues in fiscal 1995 were attributable to higher margin 
contracts involving systems that can be serviced by a limited number of 
service providers ("proprietary systems"), whereas BABSS had limited revenues 
from proprietary systems. Prior to the acquisition, BABSS established a 
strong record of internal revenue growth, growing revenues from $338.4 
million in 1991 to $486.1 million in 1994, representing a compound annual 
rate of 12.8%. 

   The Company's primary source of revenues is contracted services for 
multivendor computer maintenance and technology support services, including 
hardware support, end-user and software support, network support and other 
support services. Approximately 85% of the Company's revenues during the last 
fiscal year were derived from maintenance contracts covering a broad spectrum 
of computer hardware. These contracts typically have a stipulated monthly fee 
over a fixed initial term (typically one year) and continue thereafter unless 
cancelled by either party. Such contracts generally provide that customers 
may eliminate certain equipment and services from the contract upon notice to 
the Company. In addition, the Company enters into per incident arrangements 
with its customers. Per incident contracts can cover a range of bundled 
services for computer maintenance or support services or for a specific 
service, such as network support or equipment relocation services. Another 
form of per incident service revenues includes time and material billings for 
services as needed, principally maintenance and repair, provided by the 
Company. Furthermore, the Company derives other revenues from the repair of 
hardware and components at the Company's logistics services and depot repair 
facilities. Pricing of the Company's services is based on various factors 
including equipment failure rates, cost of repairable parts and labor 
expenses. The Company customizes its contracts to the individual customer 
based generally on the nature of the customer's requirements, the term of the 
contract and the services that are provided. 

   The Company experiences reductions in revenue when customers replace 
equipment being serviced with new equipment covered under a manufacturer's 
warranty, discontinue the use of equipment being 

                                       43
<PAGE>

serviced due to obsolescence, choose to use a competitor's services or move 
technical support services in-house. The Company must more than offset this 
revenue "reduction" to grow its revenues and seeks revenue growth from two 
principal sources: internally generated sales from its direct and indirect 
sales force and the acquisition of contracts and assets of other service 
providers. While the Company historically has been able to offset the erosion 
of contract-based revenue and maintain revenue growth through acquisitions 
and new contracts, notwithstanding the reduction in contract based revenue, 
there can be no assurance it will continue to do so in the future, and any 
failure to consummate acquisitions, enter into new contracts or add 
additional services and equipment to existing contracts could have a material 
adverse effect on the Company's profitability. 

   Cost of revenues is comprised principally of personnel-related costs 
(including fringe benefits), inventory cost recognition, amortization of 
repairable parts and facilities costs and related expenses. 

   The acquisition of contracts and assets has generally provided the Company 
with an opportunity to realize economies of scale because the Company 
generally does not increase its costs related to facilities, personnel and 
repairable parts in the same proportion as increases in acquired revenues. 

   The proposed Merger, which will be recorded as a recapitalization for 
accounting purposes, is subject to a number of conditions, including 
regulatory approvals and approval by Holdings' stockholders. The transaction 
is estimated to have an aggregate cash value of approximately $957 million, 
including refinancing of the Company's existing revolving credit facility 
balance at March 31, 1997. The Company expects the Merger to close by 
September 1997. 

   As a result of the proposed Merger, including the Merger Financing and the 
application of the proceeds thereof, Holdings, the Company and Quaker will 
incur various costs currently estimated to range between $95 million and $105 
million (pretax) in connection with consummating the transaction. These costs 
consist primarily of compensation costs, underwriting discounts and 
commissions, professional and advisory fees and other expenses. While the 
exact timing, nature and amount of these costs are subject to change, the 
Company anticipates that a one-time pretax charge of approximately $76 
million ($69 million after tax) will be recorded in the quarter in which the 
Merger is consummated. As a result of the foregoing, the Company expects to 
record a significant net loss in the quarter in which the Merger is recorded. 
Because this loss will result directly from the one-time charge incurred in 
connection with the Merger, and this charge will be funded entirely through 
the proceeds of the Merger Financing, the Company does not expect this loss 
to materially impact its liquidity, ongoing operations or market position. 
For a discussion of the consequences of the incurrence of indebtedness in 
connection with the Merger Financing, see "--Liquidity and Capital 
Resources." 

RECENT DEVELOPMENTS 

   The Company's 1997 fiscal year ended on June 30, 1997. While the final 
results of the quarter ended June 30, 1997 are not yet available, the Company 
currently estimates that it recorded revenues of approximately $213.2 million 
during the fourth quarter, and during such quarter realized operating income 
of approximately $22.7 million and net income of approximately $11.2 million. 

   The Company currently estimates that revenues for the full fiscal year 
ended June 30, 1997 were approximately $785.9 million and that it realized 
operating income of approximately $67.8 million and net income of 
approximately $31.1 million. Results of operations for the full fiscal year 
ended June 30, 1997 include the impact of certain charges recorded during the 
second quarter of fiscal 1997, as discussed below. 

   The above information is preliminary in nature only, and is subject in all 
respects to completion of various internal analyses and procedures necessary 
to finalize the Company's financial statements, and to completion of the 
audit of the Company's financial statements for the fiscal year ended June 
30, 1997. 

RESULTS OF OPERATIONS 

   The following discussion of results of operations is presented for the 
three and nine month periods ended March 31, 1997, and fiscal years ended 
June 30, 1996, 1995 and 1994. The results of operations of the Company 
include the operations of Memorex Telex from November 15, 1996, BABSS from 
October 20, 1995 and Servcom from September 1, 1994. 

                                       44
<PAGE>

   The following table sets forth, for the periods indicated, certain 
operating data expressed in dollar amounts and as a percentage of revenues: 

<TABLE>
<CAPTION>
                                                               NINE MONTHS ENDED 
                              FISCAL YEARS ENDED JUNE 30,          MARCH 31, 
                           -------------------------------- --------------------- 
                               1994       1995       1996       1996       1997 
                           ---------- ---------- ---------- ---------- ---------- 
                                            (DOLLARS IN THOUSANDS) 
<S>                        <C>        <C>        <C>        <C>        <C>
STATEMENT OF OPERATIONS DATA: 
Revenues...................  $108,416   $163,020   $540,191   $369,167   $572,749 
Cost of revenues...........    76,980    113,483    402,316    272,708    427,969 
                           ---------- ---------- ---------- ---------- ---------- 
Gross profit...............    31,436     49,537    137,875     96,459    144,780 
Operating Expenses: 
Selling, general and 
 administrative expenses ..    16,474     21,982     69,237     49,519     78,578 
Amortization and write-off 
 of intangibles............     5,380      6,776     15,673     10,617     16,861 
Employee severance and 
 unutilized lease costs 
 (credit)..................    (6,401)        --      3,592      7,000      4,300 
                           ---------- ---------- ---------- ---------- ---------- 
Operating income...........    15,983     20,779     49,373     29,323     45,041 
OTHER DATA: 
EBITDA.....................    22,672     37,021    114,816     75,568    121,680 
Adjusted EBITDA (1)........    16,743     29,333     76,947     52,551     76,038 
</TABLE>

                    (RESTUBBED TABLE CONTINUED FROM ABOVE) 

<TABLE>
<CAPTION>
                             THREE MONTHS ENDED 
                                  MARCH 31, 
                           --------------------- 
                               1996       1997 
                           ---------- ---------- 

<S>                        <C>        <C>
STATEMENT OF OPERATIONS DATA: 
Revenues...................  $172,673   $205,070 
Cost of revenues...........   129,962    150,372 
                           ---------- ---------- 
Gross profit...............    42,711     54,698 
Operating Expenses: 
Selling, general and 
 administrative expenses ..    22,303     28,228 
Amortization and write-off 
 of intangibles............     4,872      6,390 
Employee severance and 
 unutilized lease costs 
 (credit)..................        --         -- 
                           ---------- ---------- 
Operating income...........    15,536     20,080 
OTHER DATA: 
EBITDA.....................    34,308     46,419 
Adjusted EBITDA (1)........    23,094     30,063 
</TABLE>

<TABLE>
<CAPTION>
                             FISCAL YEARS ENDED JUNE   NINE MONTHS ENDED   THREE MONTHS 
                                       30,                 MARCH 31,      ENDED MARCH 31, 
                           -------------------------- ----------------- ----------------- 
                              1994     1995     1996     1996     1997     1996     1997 
                           -------- -------- -------- -------- -------- -------- -------- 
<S>                        <C>      <C>      <C>      <C>      <C>      <C>      <C>
STATEMENT OF OPERATIONS DATA: 
Revenues...................  100.0%   100.0%   100.0%   100.0%   100.0%   100.0%   100.0% 
Cost of revenues...........   71.0     69.6     74.5     73.9     74.7     75.3     73.3 
                           -------- -------- -------- -------- -------- -------- -------- 
Gross profit...............   29.0     30.4     25.5     26.1     25.3     24.7     26.7 
Operating Expenses: 
Selling, general and 
 administrative expenses ..   15.2     13.5     12.8     13.4     13.7     12.9     13.8 
Amortization and write-off 
 of intangibles............    5.0      4.2      2.9      2.9      2.9      2.8      3.1 
Employee severance and 
 unutilized lease costs 
 (credit)..................   (5.9)      --      0.7      1.9      0.8       --       -- 
                           -------- -------- -------- -------- -------- -------- -------- 
Operating income...........   14.7     12.7      9.1      7.9      7.9      9.0      9.8 
OTHER DATA: 
EBITDA.....................   20.9     22.7     21.3     20.5     21.2     19.9     22.6 
Adjusted EBITDA (1)........   15.4     18.0     14.2     14.2     13.3     13.4     14.7 
</TABLE>

- ------------ 
(1) As defined in Note 7 to the Summary Historical and Unaudited Pro Forma 
Condensed Consolidated Financial Data. 
<PAGE>
THREE AND NINE MONTHS ENDED MARCH 31, 1997 

   The following discussion of results of operations is presented for the 
Company for the fiscal quarters ended March 31, 1997 and 1996 (the "1997 
Quarter" and "1996 Quarter", respectively), and for the nine-month periods 
then ended (the "1997 Period" and the "1996 Period", respectively). 

   Revenues: Revenues for the 1997 Quarter increased by $32.4 million, or 
18.8%, to $205.1 million as compared to revenues for the 1996 Quarter of 
$172.7 million. This increase is attributable primarily to the acquisition of 
Memorex Telex in November 1996, which resulted in increased revenues of 
approximately $25 million as compared to the 1996 Quarter. 

                                       45
<PAGE>

   For the 1997 Period, revenues increased to $572.7 million, as compared to 
revenues of $369.2 million for the 1996 Period. This 55.1% increase was due 
primarily to the BABSS acquisition, which occurred on October 20, 1995. 

   Gross Profit: Gross profit increased by $12.0 million, or 28.1%, from 
$42.7 million for the 1996 Quarter to $54.7 million for the 1997 Quarter. 
This increase is due principally to the increase in revenues during the 1997 
Quarter attributable to the Memorex Telex acquisition, which occurred during 
the second quarter of fiscal 1997. As a percentage of revenues, gross profit 
increased from 24.7% in the 1996 Quarter to 26.7% in the 1997 Quarter. 

   The improvement in gross profit margin was primarily attributable to (i) 
increased revenues from both acquisitions (including contract and asset 
acquisitions from Memorex Telex, Xerox Canada and EMC) during the 1997 Period 
and internal sales growth without a proportionate increase in personnel and 
other operating expenses, (ii) head count reductions in the Company's field 
technician force effected in November 1996 and (iii) more efficient 
utilization of the Company's field service personnel and resources to service 
the increased revenues referred to above. 

   Gross profit increased by $48.3 million, or 50.1%, from $96.5 million in 
the 1996 Period to $144.8 million in the 1997 Period. The increase was due 
primarily to the increase in revenues during the 1997 Period attributable to 
the full period effect of the BABSS acquisition and, to a lesser extent, the 
Memorex Telex acquisition. As a percentage of revenues, gross profit 
decreased from 26.1% in the 1997 Period to 25.3% in the 1996 Period. The 
decrease in gross margin was attributable to the full period effect in the 
1997 Period of the change in mix of the Company's services resulting from the 
BABSS acquisition, partially offset by improved gross profit margins 
attributable to the efficiencies and productivity improvements described 
above during the second and third quarters of the 1997 Period. As a result of 
the BABSS acquisition, a significantly smaller portion of the Company's 
revenues was derived from proprietary systems which typically generate higher 
profit margins than services for non-proprietary systems. 

   Selling, General and Administrative Expenses: Selling, general and 
administrative expenses increased by $5.9 million, or 26.5%, from $22.3 
million for the 1996 Quarter to $28.2 million for the 1997 Quarter. This 
increase was attributable primarily to the Memorex Telex acquisition, 
including increased sales force salaries and commissions, as well as 
increased travel and bad debt expenses. As a percentage of revenues, selling, 
general and administrative expenses increased from 12.9% for the 1996 Quarter 
to 13.8% for the 1997 Quarter. Selling, general and administrative expenses 
increased by $29.1 million, or 58.8% from $49.5 million in the 1996 Period to 
$78.6 million in the 1997 Period. This increase was due primarily to the 
acquisition of BABSS in October 1995. Selling, general and administrative 
expenses as a percentage of revenue increased from 13.4% for the 1996 Period 
to 13.7% for the 1997 Period. 

   Amortization of Intangibles: Amortization of intangible assets increased 
by $1.5 million, or 30.6%, from $4.9 million for the 1996 Quarter to $6.4 
million for the 1997 Quarter. This increase was attributable principally to 
the amortization of intangibles, primarily goodwill, arising from 
acquisitions during the 1997 Period, principally Memorex Telex in November, 
1996. 

   Amortization of intangible assets increased by $6.3 million, or 59.4%, 
from $10.6 million for the 1996 Period to $16.9 million for the 1997 Period. 
This increase was attributable principally to the amortization of intangibles 
resulting from the BABSS and Memorex Telex acquisitions. 

   Employee severance and unutilized lease costs (credit): The Company 
recorded charges of $4.3 million and $7.0 million, respectively, in the 
second quarter of 1997 and 1996 for estimated future employee severance costs 
and unutilized lease/contract losses in connection with specific 
acquisitions. See Note 4 to the Unaudited Condensed Consolidated Financial 
Statements. 

   Interest Expense: Interest expense, net of interest income, decreased by 
$2.1 million, or 36.2%, from $5.8 million for the 1996 Quarter to $3.7 
million for the 1997 Quarter. This decrease was primarily attributable to the 
Company's reduced average borrowing rate on long-term indebtedness, which 
equaled approximately 9.0% and 6.4%, respectively, for the corresponding 
periods. The decrease in the average borrowing rate resulted from the 
refinancing of the Company's revolving credit facility in April, 1996. This 
interest rate-related decrease, coupled with lower average outstanding 
borrowings in the 1997 Quarter resulted in decreased overall interest 
expense. 

                                       46
<PAGE>

   Interest expense, net of interest income, decreased by $0.5 million, or 
4.6%, from $11.2 million for the 1996 Period to $10.7 million for the 1997 
Period. This decrease was also due primarily to the factors noted above. 

   Income Taxes: The Company's income tax provisions for the 1997 Quarter and 
the 1997 Period reflect an estimated effective income tax rate of 
approximately 42%, while the effective income tax rate for the 1996 Quarter 
and the 1996 Period was approximately 40%. This increase in the Company's 
anticipated effective income tax rate was due primarily to the prior-year 
impact of certain non-recurring foreign income tax benefits relating to net 
operating loss carryforwards. 

FISCAL 1996 COMPARED TO FISCAL 1995 

   Revenues: Revenues increased by $377.2 million, or 231.4%, from $163.0 
million for the fiscal year ended June 30, 1995 to $540.2 million for the 
fiscal year ended June 30, 1996. The increase is largely a result of 
acquisitions, principally the BABSS acquisition in October 1995 which 
accounted for approximately $350 million of the increase. 

   Gross profit: Gross profit increased by $88.4 million, or 178.6%, from 
$49.5 million during the fiscal year ended June 30, 1995 to $137.9 million 
for the fiscal year ended June 30, 1996. As a percentage of revenues, gross 
profit decreased from 30.4% to 25.5%, reflecting the change in mix of 
services resulting from the acquisition of BABSS. As a result of that 
acquisition, a smaller portion of revenues was derived from proprietary 
systems which typically generate higher profit margins than services for 
non-proprietary systems. 

   Selling, general and administrative expenses: Selling, general and 
administrative expenses increased by $47.2 million, from $22.0 million for 
the fiscal year ended June 30, 1995 to $69.2 million for the fiscal year 
ended June 30, 1996, principally as a result of the additional expenses 
relating to the revenue growth discussed above. As a percentage of revenues, 
selling, general and administrative decreased from 13.5% to 12.8%, 
respectively, reflecting economies of scale. 

   Amortization and write-off of intangibles: Amortization of intangibles 
increased by $8.9 million, from $6.8 million for the fiscal year ended June 
30, 1995 to $15.7 million for the fiscal year ended June 30, 1996, 
principally due to the amortization of intangibles arising from the BABSS 
acquisition. 

   Employee severance and unutilized lease costs (credit): During fiscal 
1996, the Company recorded $3.6 million (net of adjustments recording during 
the year) in employee severance and unutilized lease costs. These costs were 
related principally to future rent obligations and related costs for 
facilities of the Company that the Company determined were no longer required 
as a result of the acquisition of BABSS. 

   Interest expense: Interest expense increased by $12.2 million, from $2.5 
million for the fiscal year ended June 30, 1995 to $14.7 million for the 
fiscal year ended June 30, 1996, principally as a result of the indebtedness 
incurred to finance the acquisition of BABSS. See Note 10 of the Notes to the 
Company's Consolidated Financial Statements. 

   Provision for income taxes: The income tax provision for the fiscal year 
ended June 30, 1996 was based on an effective tax rate of approximately 40%. 
For the fiscal year ended June 30, 1995, the Company reported an income tax 
benefit equivalent of approximately 126%, arising primarily from the 
recognition of future tax benefits of tax loss carry-forwards and temporary 
timing differences. See Note 11 of the Notes to the Company's Consolidated 
Financial Statements. 

   Extraordinary item--early extinguishment of debt: Upon consummation of 
Holdings' initial public offering in April 1996, the Company was required to 
pay the total outstanding principal amount of its $30 million of 10.101% 
subordinated debentures due October 20, 2001. This prepayment resulted in the 
write-off of unamortized original issue discount of approximately $1.9 
million, net of income tax effect of $1.3 million, related to warrants issued 
with the debentures. 

FISCAL 1995 COMPARED TO FISCAL 1994 

   Revenues: Revenues increased by $54.6 million, or 50.4%, from $108.4 
million for fiscal 1994 to $163.0 million for fiscal 1995. The increase 
principally reflected the benefit throughout the period of the 

                                       47
<PAGE>

Company's acquisition of certain assets and liabilities of Servcom in August 
1994. Servcom had a monthly revenue base of approximately $5 million at the 
time of the acquisition. 

   Gross profit: Gross profit increased by $18.1 million, or 57.6%, from 
$31.4 million in fiscal 1994 to $49.5 million in fiscal 1995. As a percentage 
of revenues, gross profit increased from 29.0% to 30.4%, principally as a 
result of increased revenues from service contracts without a proportionate 
increase in personnel costs. 

   Selling, general and administrative: Selling, general and administrative 
expenses increased by $5.5 million, from $16.5 million in fiscal 1994 to 
$22.0 million in fiscal 1995. The increase is related predominantly to the 
Servcom acquisition, which required additional administrative and selling 
support for the Servcom customer contracts. As a percentage of revenues, 
selling, general and administrative expenses decreased from 15.2% to 13.5%, 
due to economies of scale. 

   Amortization and write-off of intangibles: Amortization of intangibles 
increased by $1.4 million, from $5.4 million in fiscal 1994 to $6.8 million 
in fiscal 1995. The amortization in fiscal 1994 included a $2.9 million 
write-off of intangibles relating to acquisitions in prior years. 
Furthermore, amortization of intangibles arising from acquisitions made in 
1991 and 1992 ended during fiscal 1994, offsetting, in part, the additional 
amortization of intangibles recorded during fiscal 1995 as a result of the 
August 1994 acquisition of Servcom. 

   Employee severance and unutilized lease costs (credit): During fiscal 
1994, the Company recorded a benefit of $6.4 million arising from the 
settlement of lease obligations for facilities no longer used in the 
Company's business, which obligations had previously been accrued in fiscal 
1993. During fiscal 1995, there were no comparable lease settlements. 

   Interest expense: Interest expense decreased $2.3 million, from $4.8 
million in fiscal 1994 to $2.5 million in fiscal 1995, due to the 
restructuring of indebtedness of the Company in 1994 (see Note 10 of the 
Notes to the Company's Consolidated Financial Statements) and a decrease in 
the prevailing interest rates on bank loans. 

   Income taxes: During fiscal 1995, the Company recorded a $23.1 million 
income tax benefit related to the expected utilization of tax loss 
carryforwards (which is net of a $10 million offsetting charge for potential 
limitations on their use) and the future tax benefit of other deductible 
temporary differences. As of June 30, 1995, based on its ability to generate 
taxable income, the Company recorded the appropriate deferred taxes. See Note 
11 of the Notes to the Company's Consolidated Financial Statements. The 
effective tax rate in 1994 was approximately 9.2%, which resulted from 
application of alternative minimum income tax and state taxes. 

   Discontinued operations: During fiscal 1995, the Company revised its 
estimates of certain accruals created as a result of the disposal of its 
computer products division during fiscal 1993. The reversal of certain 
accruals resulted in $1.1 million in additional net income in fiscal 1995. 
See Note 3 of the Notes to the Company's Consolidated Financial Statements. 

LIMITATION ON USE OF NET OPERATING LOSS CARRYFORWARDS AND OTHER TAX CREDITS 

   As of June 30, 1996, the Company had tax loss carryforwards of 
approximately $38.1 million and $15.2 million for Federal and state income 
tax purposes, respectively, which are scheduled to expire between 1997 and 
2009. The Company also had minimum tax credits of approximately $1.2 million 
as of June 30, 1996, with no applicable expiration period. These 
carryforwards and credits may be utilized, as applicable, to reduce future 
taxable income. Holdings' initial public offering resulted in an "ownership 
change" pursuant to Section 382 of the Code, which in turn resulted in the 
usage, for U.S. federal income tax purposes, of these carryforwards and 
credits during any future period being limited to approximately $20 million 
per annum. See Note 11 to the Company's Consolidated Financial Statements for 
the year ended June 30, 1996. In addition, the Merger will cause another 
"ownership change" of Holdings under Section 382 of the Code, and the 
Company, therefore, estimates that, for U.S. federal income tax purposes, the 
limitation on its use of tax loss carryforwards and other credits in any 
post-Merger period will be reduced to approximately $9.0 million per annum. 
The Company anticipates that fees and 

                                       48
<PAGE>

expenses incurred in connection with the Merger will result in additional tax 
loss carryforwards arising in fiscal 1998. For financial reporting purposes, 
the anticipated tax benefit associated with these carryforwards will be 
limited due primarily to the length of the period during which the 
anticipated tax benefit is expected to be realized. 

LIQUIDITY AND CAPITAL RESOURCES 

 Post-Merger 

   Following the Merger, the Company's principal sources of liquidity will be 
cash flow from operations and borrowings under the New Credit Facility. The 
Company's principal uses of cash will be debt service requirements, capital 
expenditures, purchases of repairable parts and acquisitions, and working 
capital. The Company expects that ongoing requirements for debt service, 
capital expenditures, repairable parts and working capital will be funded 
from operating cash flow and borrowing under the New Credit Facility. In 
connection with future acquisitions, the Company may require additional 
funding which may be provided in the form of additional debt, equity 
financing or a combination thereof. 

   The Company will incur substantial indebtedness in connection with the 
Merger and the Merger Financing. On a pro forma basis, after giving effect to 
the Merger, the Merger Financing and the application of the proceeds thereof, 
the Company would have had approximately $653.8 million of indebtedness 
outstanding as of March 31, 1997 as compared to $246.7 million of 
indebtedness outstanding as of March 31, 1997. In addition, on the same pro 
forma basis, the Company would have a stockholders' deficit of $125.1 million 
at March 31, 1997 as compared to a stockholders' equity of $201.1 million as 
of March 31, 1997. The Company's significant debt service obligations 
following the Merger could, under certain circumstances, have material 
consequences to security holders of the Company. See "Risk Factors." 

   In connection with the Merger, Quaker expects to raise $85 million through 
the issuance of the Debentures, which may be sold together with Public 
Warrants to purchase the Quaker Common Stock in the public markets (or, 
alternatively, through the issuance of preferred stock to the DLJMB Funds). 
At the Effective Time, Holdings will succeed to the obligations of Quaker 
with respect to the Debentures and any Public Warrants issued together with 
the Debentures, and the Public Warrants will, by their terms, become 
exercisable for an equal number of shares of Holdings Common Stock. In 
addition, the Issuer expects to issue the Senior Subordinated Notes for 
approximately $150 million of gross proceeds, and expects to enter into the 
New Credit Facility providing for term loans of $470 million and revolving 
loans of up to $105 million. At the Effective Time, the Issuer is expected to 
borrow all term loans available thereunder and approximately $8.3 million of 
revolving loans. The remaining revolving loans will, subject to a borrowing 
base, be available to fund the working capital requirements of the Company 
after the Merger. Approximately $299 million of the proceeds to the Issuer 
from the initial borrowings under the New Credit Facility and the Senior 
Subordinated Notes will be dividended or loaned to Holdings to fund a portion 
of the Cash Merger Consideration and fees and expenses of Holdings in 
connection therewith. Each financing is subject to customary conditions, 
including the negotiation, execution and delivery of definitive documentation 
with respect to such financing. 

   The DLJMB Funds and certain Institutional Investors also expect to 
purchase approximately 9,782,508 shares of Quaker Common Stock and the DLJMB 
Warrants (or the Direct Shares) for approximately $225 million. Upon the 
effectiveness of the Merger, the proceeds of such purchase will become an 
asset of Holdings. The proceeds of the Debentures, the Senior Subordinated 
Notes, the initial borrowings under the New Credit Facility and the purchase 
of common stock by DLJMB Funds will be used to finance the payment of the 
cash portion of the Merger Consideration, the Option Cash Proceeds and the 
Warrant Cash Proceeds, to refinance outstanding indebtedness of the Company 
and to pay expenses incurred in connection with the Merger. 

   The term loan facility under the New Credit Facility will consist of (i) a 
$195 million Term Loan A and (ii) a $275 million Term Loan B. Term Loan A 
will mature six years after the closing date and Term Loan B will mature 
eight years after the closing date. Commitments under the revolving credit 
facility of the New Credit Facility will terminate six years after the 
closing date. 

                                       49
<PAGE>

   Borrowings under the New Credit Facility will bear interest based on a 
margin over, at the Company's option, the base rate or LIBOR. The applicable 
margin will vary based on the Company's ratio of consolidated indebtedness to 
Adjusted EBITDA. The Company's obligations under the New Credit Facility will 
be secured by substantially all of the assets of the Company, including a 
pledge of the capital stock of all of its direct material subsidiaries, 
subject to certain limitations with respect to foreign subsidiaries. In 
addition, Holdings will guarantee the obligations of the Company under the 
New Credit Facility. Such guarantee will only be recourse to Holdings' pledge 
of all of the outstanding capital stock of the Company to secure the 
Company's obligations under the New Credit Facility. The New Credit Facility 
will contain customary covenants and events of default, including substantial 
restrictions on the Company's ability to make dividends or other 
distributions to Holdings. 

   The Debentures will be issued by Quaker and, at the Effective Time, will 
become obligations of Holdings. The Debentures will not be guaranteed by the 
Company or any of the Company's subsidiaries. The Debentures will mature in 
2008. No interest will accrue or be payable on the Debentures until August 1, 
2002. Thereafter, interest on the Debentures will be payable semi-annually in 
cash. The Debentures will contain customary covenants and events of default, 
including covenants that limit the ability of Holdings and its subsidiaries 
to incur debt, pay dividends and make certain investments. 

   The Senior Subordinated Notes will be issued by the Issuer and, upon 
issuance, will not be guaranteed by Holdings or any of the Issuer's 
subsidiaries. The Senior Subordinated Notes will mature in 2007. Interest on 
the Senior Subordinated Notes will be payable semi-annually in cash. The 
Senior Subordinated Notes will contain customary covenants and events of 
default, including covenants that limit the ability of the Issuer and its 
subsidiaries to incur debt, pay dividends and make certain investments. 

   As of March 31, 1997, the Company had no material commitments for 
purchases of repairable parts or for capital expenditures. 

   The Company has budgeted approximately $10 million in incremental 
expenditures for information systems to be incurred in fiscal 1998. The 
initiatives to be funded include the following: (i) enhancements to the 
Company's service entitlement process which will further ensure that 
customers are billed for all work performed; (ii) improvements to the 
Company's dispatch system and field engineer data collection and technical 
support tools which are designed to increase productivity; (iii) enhancements 
to the Company's help desk and central dispatch systems to provide an 
integrated support solution to the customer base, and (iv) improvements to 
the Company's field inventory tracking system which will facilitate increased 
transfer of inventory among field locations and reduce purchases of 
repairable parts. There can be no assurance that these amounts will be so 
expended by the Company, nor when these amounts will be so expended. 

   The Company anticipates that its operating cash flow, together with 
borrowings under the New Credit Facility, will be sufficient to meet its 
anticipated future operating expenses, capital expenditures and to service 
its debt requirements as they become due. However, the Company's ability to 
make scheduled payments of principal of, to pay interest on or to refinance 
its indebtedness and to satisfy its other debt obligations will depend upon 
its future operating performance, which will be affected by general economic, 
financial, competitive, legislative, regulatory, business and other factors 
beyond its control. See "Risk Factors--Substantial Leverage; Ability to 
Service Indebtedness; Stockholders' Deficit." 

 Historical 

   Financing: Until Holdings' initial public offering in April 1996, the 
Company's principal sources of capital had been borrowings from banks 
(primarily to finance acquisitions), private placements of equity and debt 
securities with principal stockholders and cash flow generated by operations. 
In April 1996, Holdings completed an initial public offering raising $106 
million through the issuance of 6.3 million shares of common stock. The 
proceeds of the initial public offering were used to repay approximately $70 
million of the Company's then existing term loan (the "1995 Term Loan") and 
the Affiliate Notes. 

   The Company has relied on banks as the primary source of funds required 
for larger acquisitions, such as the August 1994 acquisition of certain 
assets and liabilities of Servcom and the October 1995 acquisition of BABSS. 
Since July 1993, the Company's smaller acquisitions have been funded 
primarily through a combination of seller financing, cash and the assumption 
of liabilities under acquired prepaid service contracts. 

                                       50
<PAGE>

   In April 1996, the Company converted the 1995 Term Loan and an existing 
$30 million revolving credit facility into a $225 million variable rate, 
unsecured revolving credit facility (the "1996 Revolving Credit Facility"). 
During November 1996, in connection with the acquisition of certain assets of 
the U.S. computer service business of Memorex Telex, the Company's lender 
approved a $75 million increase to the 1996 Revolving Credit Facility, 
raising the total loan commitment to $300 million. See Note 3 to the 
unaudited Condensed Consolidated Financial Statements. 

   The 1996 Revolving Credit Facility provides for revolving borrowings up to 
$300 million. The commitments thereunder terminate on April 26, 2001. The 
interest rate applicable to the 1996 Revolving Credit Facility varies, at the 
Company's option, based upon LIBOR (plus an applicable margin not to exceed 
1%) or the prime rate. The Company has entered into interest rate swap 
agreements resulting in fixed Euro dollar interest rates of 5.4% on $40.0 
million through December 1997 and 5.5% on another $40.0 million through 
December 1998. See Notes 2 and 10 to the Company's audited Consolidated 
Financial Statements. Although it may be exposed to losses in the event of 
nonperformance by counterparties to such swap agreements, the Company does 
not expect such losses, if any, to be material. As of March 31, 1997, the 
interest rate applicable to loans under the 1996 Revolving Credit Facility 
was LIBOR plus .75%, or an effective rate of approximately 6.5%, and 
available borrowings under the 1996 Revolving Credit Facility were $55.5 
million. 

   Borrowings incurred under the 1996 Revolving Credit Facility in the 1997 
Quarter and the 1997 Period were approximately $2.6 million and $52.9 
million, respectively. Borrowings incurred during the 1997 Period included 
substantially all of the funding required with respect to the Memorex Telex 
acquisition. The obligations of the Company thereunder are guaranteed by 
Holdings and certain of the Company's subsidiaries, except for its Canadian 
subsidiary. In connection with the Merger, the Merger Financing and the 
application of the proceeds thereof, all indebtedness outstanding under the 
1996 Revolving Credit Facility will be repaid. 

   Cash Flow and Leverage: Cash flow from operating activities for the 1997 
Quarter was approximately $36.7 million. These funds, together with 
borrowings under the 1996 Revolving Credit Facility, provided the required 
capital to fund capital expenditures of approximately $31.0 million, as well 
as the acquisition of assets from complementary businesses for approximately 
$3.5 million. Cash flow from operating activities for the 1997 Period was 
approximately $57.7 million. These funds, together with borrowings under the 
1996 Revolving Credit Facility, provided the capital required to fund capital 
expenditures of approximately $70.9 million, as well as the acquisition of 
assets from complementary businesses for approximately $34.4 million. 

   Reducing cash flow from operating activities for the 1997 Quarter and the 
1997 Period was a $1.8 million payment to the Internal Revenue Service in 
full satisfaction of certain interest liabilities related to prior tax 
periods. See Note 9 to the Company's audited consolidated financial 
statements for the fiscal year ended June 30, 1996. The Company had 
adequately accrued for this liability prior to payment, and no further 
amounts are due with regard to these matters. 

   In fiscal years 1996, 1995, and 1994, the Company generated net cash flow 
from operating activities of $51.9 million, $38.4 million, and $28.7 million, 
respectively. Cash required to fund the purchase of repairable parts and for 
capital expenditures totaled $70.8 million, $14.9 million and $2.2 million, 
during fiscal 1996, 1995 and 1994, respectively. 

   The majority of the Company's capital expenditures have historically 
consisted of purchases of repairable parts needed to meet the service 
requirements of customers under computer maintenance contracts. These 
repairable parts are generally purchased from OEMs and other third parties. 
The Company expended $86.4 million for the purchase of repairable parts in 
fiscal 1997 including purchases relating to the Company's Compaq "End of 
Life" Program. As of March 31, 1997, the Company had no material commitments 
for purchases of repairable parts or for capital expenditures other than 
those in the ordinary course of business. 

   The Company maintains a significant inventory of expendable and repairable 
parts. Expendable parts are expensed as they are used in the operations of 
the business. Repairable parts are recorded at cost at the time of their 
acquisition and amortized over five years. The Company maintains a high level 
of inventories due to the wide range of products serviced, ranging from 
mainframe to personal computers. 

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   The Company provides for obsolescence when accounting for expendable 
inventories and reviews obsolescence as it applies to its repairable parts. 
The Company believes it has provided adequate reserves for obsolescence for 
expendable inventories. The Company believes that accumulated amortization on 
repairable parts renders the need for an obsolescence reserve with respect to 
repairable parts unnecessary. 

   The most significant of the Company's acquisitions during the 1997 Period 
was the Memorex Telex acquisition on November 15, 1996. The base purchase 
price was $50.4 million, comprised of the Company's assumption of $26.0 
million of liabilities under acquired customer maintenance contracts, and 
$24.4 million in cash after taking into account certain purchase price 
adjustments. 

   The balance sheet reflects working capital (deficiency) as of March 31, 
1997 of $10.1 million, and as of June 30, 1996, 1995, and 1994, of $12.9 
million, ($51.8) million and ($34.0) million, respectively, which deficits 
for 1995 and 1994 were primarily attributable to the use of short-term 
liabilities to fund the purchase of long-term assets. 

   The allowance for uncollectible accounts at March 31, 1997 and 1996 
amounted to 7.9% and 9.4% of trade receivables, respectively. The allowance 
for uncollectible accounts at June 30, 1996 and 1995 amounted to 9.4% and 
19.2% of trade receivables, respectively, because of the Company's write-off 
experience with respect to accounts receivable obtained by acquisition and 
the potential offset against an OEM's trade receivable in respect of 
unreturned, unused and replaced parts. 

   The Company, or certain businesses as to which it is alleged that the 
Company is a successor, have been identified as potentially responsible 
parties in respect of three waste disposal sites that have been identified by 
the U.S. Environmental Protection Agency as Superfund sites. In addition, the 
Company received a notice several years ago that it may be a potentially 
responsible party in respect of a fourth, related site, but has not received 
any other communication in respect of that site. The Company has estimated 
that its share of the costs of the clean-up of one of the sites will be 
approximately $500,000, which has been provided for in liabilities related to 
the discontinued products division in the Company's financial statements. 
Complete information as to the scope of required clean-up at these sites is 
not yet available and, therefore, management's evaluation may be affected as 
further information becomes available. However, in light of information 
currently available to management, including information regarding 
assessments of the sites to date and the nature of involvement of the 
Company's predecessor at the sites, it is management's opinion that the 
Company's share, if any, of the cost of clean-up of these sites will not be 
material to the consolidated financial position, results of operations or 
liquidity of the Company. See Note 16 of the Notes to the Company's 
Consolidated Financial Statements. See "Risk Factors--Potential Environmental 
Liabilities." 

EFFECT OF INFLATION; SEASONALITY 

   Inflation has not been a material factor affecting the Company's business. 
In recent years, the cost of electronic components has remained relatively 
stable due to competitive pressures within the industry, which has enabled 
the Company to contain its service costs. The Company's general operating 
expenses, such as salaries, employee benefits, and facilities costs, are 
subject to normal inflationary pressures. 

   The operations of the Company are generally not subject to seasonal 
fluctuations. 

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                                    BUSINESS

OVERVIEW 

   The Company is the largest independent provider of multivendor computer 
maintenance and technology support services in the United States, based on 
Dataquest estimates for calendar year 1996. The Company offers its customers 
a single source solution for virtually all of their computer maintenance and 
technology support requirements, including hardware maintenance services, 
software support, end-user/help desk services, network support and other 
technology support services. The Company believes it is the most 
comprehensive independent (i.e., not affiliated with an OEM) provider of 
these services across a broad range of computing environments, including 
mainframes, midrange and distributed systems, workgroups, PCs and related 
peripherals. The Company provides support for over 15,000 hardware products 
manufactured by more than 1,000 OEMs. The Company also supports most major 
operating systems and over 150 shrink-wrapped software applications. The 
Company delivers its services through an extensive field service organization 
of approximately 4,000 field technicians in over 150 service locations 
throughout the United States and Canada and strategic alliances in selected 
international markets. 

   DecisionOne has emerged as the leading independent, multivendor provider 
of computer maintenance and technology support services by (i) consummating 
over 35 complementary acquisitions since the beginning of fiscal 1993, (ii) 
expanding maintenance capabilities and introducing new technology support 
services, (iii) increasing sales to existing customers by increasing 
equipment under contract and by selling existing customers new technology 
support services, (iv) adding new corporate customers and (v) providing 
outsourcing services for OEMs, software publishers, system integrators and 
other independent service organizations. As a result, the Company's revenues 
have grown at a compound annual rate of 69.2% to approximately $820.4 million 
for the annualized quarter ended March 31, 1997 from $114.1 million in fiscal 
1993. Over the same period, the Company's Adjusted EBITDA has grown at a 
74.2% compound annual rate to approximately $120.3 million for the annualized 
quarter ended March 31, 1997 from $15.0 million in fiscal 1993. 

   In 1996, based on Dataquest projections, the Company estimates it had a 9% 
market share of the $8.8 billion independent, multivendor segment of the 
$40.5 billion U.S. hardware maintenance and technology support services 
market. The independent, multivendor segment is projected by Dataquest to 
grow at a 14% compound annual rate from $8.8 billion in 1996 to $14.8 billion 
in 2000. The Company believes this growth is being driven by the 
proliferation of computer equipment as well as outsourcing trends, including: 
(i) the outsourcing by corporate customers of hardware maintenance and 
technical support requirements and (ii) the outsourcing by major hardware 
OEMs and software publishers of maintenance services (including warranty and 
post-warranty services) and end-user technical support requirements. In 
addition, the Company believes that demand for its services is being driven 
by the increasing complexity of computing environments which has resulted 
from the migration of computer systems from single OEM, centralized systems 
to multivendor, decentralized systems. The Company believes that this 
increased complexity has generally surpassed the technical capabilities of 
many in-house support staffs and has accelerated the pace of outsourcing. The 
Company believes that customers are increasingly turning to independent 
service providers when outsourcing due to the increased use of multiple 
vendors for hardware and the perception that OEM service providers are biased 
toward specifying their own equipment as computer purchase requirements 
arise. Furthermore, many OEMs such as Sun and Compaq are outsourcing certain 
non-core customer service activities, including maintenance services 
(including warranty and post-warranty services) and product support services 
(such as end-user help desk services) to independent service organizations 
such as the Company. 

COMPETITIVE STRENGTHS 

   The Company believes that it possesses a number of competitive strengths 
that have allowed it to become the leading independent provider of 
multivendor computer maintenance and technology support services, including: 

   EXTENSIVE SERVICE INFRASTRUCTURE.  The Company provides customers with 
high quality service through an extensive infrastructure including: (i) 
approximately 4,000 highly trained field technicians, (ii) 

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<PAGE>

over 150 geographic locations throughout the United States and Canada, (iii) 
a substantial spare parts inventory to ensure supply and rapid response 
times, (iv) a broad service offering which enhances the Company's ability to 
provide customers with a single source solution, (v) an extensive proprietary 
database of historical failure rates for over 15,000 hardware products 
manufactured by over 1,000 OEMs, (vi) a detailed record of major customers' 
hardware and software assets and a record of such customers' maintenance 
patterns and (vii) proprietary dispatch systems to ensure rapid customer 
response times. 

   INDEPENDENT, MULTIVENDOR SERVICE PROVIDER. The Company provides customers 
with an independent, multivendor solution for their computer maintenance and 
technology support needs. As an independent service provider, the Company 
believes it is viewed by customers as impartial to any particular OEM's 
products. As a multivendor service provider, the Company supports over 15,000 
hardware products manufactured by more than 1,000 OEMs as well as most major 
operating systems and over 150 shrink-wrapped software applications. OEM, 
specialty and local service providers do not offer either the breadth of 
services or the geographic presence throughout the United States and Canada 
provided by the Company. 

   CONTRACT-BASED REVENUES. Approximately 85% of the Company's revenues in 
fiscal 1996 were derived from contracts, under which equipment and services 
may be added and deleted. Furthermore, the Company believes that its 
extensive service infrastructure and its unique knowledge of its customers' 
hardware and software service requirements enhance the Company's ability to 
provide superior service. The Company believes that the resulting track 
record of service to existing customers affords it a competitive advantage in 
renewing existing contracts and winning new contracts. Although many of the 
Company's existing customer contracts are currently terminable on short 
notice, 49 out of the Company's top 50 customers in fiscal 1994 are still 
customers today. 

   DIVERSIFIED AND STABLE FORTUNE 1000 CUSTOMER BASE. The Company services 
over 51,000 customers at over 182,000 sites across the United States and 
Canada. In fiscal 1996, the Company's top 10 customers represented 23% of 
revenues and the top 100 customers represented 47% of revenues. The Company's 
customers include a diverse group of national and multinational corporations, 
including SABRE Group, Inc. (an affiliate of American Airlines, Inc.), Sun, 
Compaq, NationsBank, DuPont, Chevron Corporation and Netscape. The Company 
believes that the scope of its service offerings and the breadth of its 
geographic presence in the United States and Canada allow it to serve this 
diverse group of national and multinational customers as well as thousands of 
smaller customers who also require customized services. 

   MITIGATED TECHNOLOGY AND RECESSION RISKS. The Company provides services 
across a broad range of computing environments, including mainframes, 
midrange and distributed systems, workgroups, PCs and related peripherals. 
Consequently, although each segment of the computer hardware and software 
industry is subject to shifts in technology, the Company believes that the 
diversity of computing environments for which it provides services mitigates 
the potential adverse effects of technological changes in any one segment. 
Furthermore, the Company believes that because computer maintenance 
requirements are based primarily on usage, the Company's hardware maintenance 
business may be insulated from the adverse effects of declines in spending 
during recessionary periods, so long as computer usage continues to 
necessitate maintenance spending. 

BUSINESS STRATEGY 

   DecisionOne has developed a business strategy which it believes will 
enable it to profitably grow future revenue and cash flow and which includes 
the following elements: 

   PROVIDE A SINGLE SOURCE TECHNOLOGY SUPPORT SOLUTION. The Company intends 
to continue its strategy of offering its customers a broad and expanding 
range of computer technology support services in a single interface format. 
The Company believes it meets the customer's preference for a single 
interface by offering maintenance and technology support services across most 
leading brands of hardware and software within virtually all computing 
environments. In addition, the Company's single source solution enables the 
Company to retain customers when customers change, substitute or upgrade 
their computing environments. 

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<PAGE>

   OFFER ADDITIONAL SERVICES TO EXISTING CUSTOMERS. The Company generates new 
revenues from existing customers by adding new equipment to existing hardware 
maintenance contracts and by providing existing customers with additional 
support services. Recent revenue growth attributable to the expansion of 
additional support services has been derived primarily from (i) end-user 
support services such as help desk services, (ii) network support services 
such as LAN administration, security management and fault management, (iii) 
logistics services such as parts repair, inventory and asset management, and 
warranty parts management and (iv) program management services such as 
technology deployment and computer and software moves, adds and changes. The 
Company believes that the breadth of its additional support services has 
permitted, and will continue to permit, the Company to leverage its historic 
strength in hardware maintenance to increase revenues from existing customers 
and has enabled the Company to grow sales to its top 50 customers in fiscal 
1994 by 33.3% through fiscal 1996. 

   LEVERAGE EXISTING SERVICE INFRASTRUCTURE. The Company believes that, due 
to the large scale of the Company's service infrastructure, the Company 
enjoys substantial operating leverage and has positioned itself to increase 
productivity and profitability whether the Company grows internally or 
through acquisitions. The principal areas in which the Company expects to 
realize the benefits of operating leverage include: (i) increased customer 
call density in a region permitting field service technicians in the region 
to complete a greater number of service calls per day, (ii) increased 
comparable equipment density allowing the Company to operate with 
proportionally lower inventory of spare parts and (iii) productivity gains 
driven by new services such as end-user support services which reduce 
unnecessary trips by field technicians to existing customers and by the 
addition of new equipment under existing maintenance contracts. The Company 
intends to further improve the productivity of its existing infrastructure by 
investing in upgrades of its management information systems. 

   PURSUE COMPLEMENTARY ACQUISITIONS. The Company believes it is well 
positioned strategically to participate in the further consolidation of the 
computer maintenance and technology support services market and expects to 
continue to evaluate complementary acquisitions. Further, the Company 
believes that pursuing complementary acquisitions is an attractive growth 
strategy due to the significant synergies which the Company may achieve when 
it successfully consolidates acquisitions into its service infrastructure. 
Since the beginning of fiscal 1993, the Company has completed over 35 
acquisitions. The Company's typical acquisition consists principally of 
customer maintenance and support contracts as well as the accompanying spare 
parts inventory. The Company generally reduces the cost structure necessary 
to service the acquired customer contracts by leveraging DecisionOne's 
extensive service infrastructure, spare parts inventory and administrative 
function. For example, the Company was able to service the contracts acquired 
from Memorex Telex in November 1996 with approximately 36% fewer employees 
than previously required by Memorex Telex. In addition, the Company seeks to 
increase sales and profitability by offering acquired customers additional 
services. 

   CAPITALIZE ON OUTSOURCING TREND AMONG OEMS, SOFTWARE PUBLISHERS AND 
SYSTEMS INTEGRATORS. The Company expands its marketing reach by offering its 
services through outsourcing arrangements and indirect channels. For fast 
growing hardware OEMs and software publishers concerned with cost savings and 
time-to-market issues such as Sun, Netscape and Compaq, the Company provides 
outsourced customer support services such as help desk services, warranty and 
post-warranty maintenance services, and technical product support services. 
For systems integrators, the Company provides maintenance and technology 
support services on a subcontract basis to several large outsourcing clients 
of EDS and Computer Sciences Corp. 

INDUSTRY BACKGROUND 

   The United States market for computer hardware maintenance and technology 
support services is large and growing. According to Dataquest projections, 
the hardware maintenance and technology support services market was 
approximately $40.5 billion in 1996 and is projected to grow at a compound 
annual rate of 5.6% to $50.3 billion by the year 2000. Within the market 
surveyed by Dataquest, Dataquest estimates that the independent, multivendor 
segment was approximately $8.8 billion in 1996 and projects the segment to 
grow at a 14% compound annual rate to $14.8 billion by the year 2000. 
According to Dataquest, independent, multivendor service providers such as 
the Company are taking market share 

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<PAGE>

from the OEM service providers faster than OEMs are contracting new business. 
The Company believes that this is occurring for several reasons including: 
(i) customers are looking for single-source providers who support multiple 
computer hardware and software platforms, (ii) independent service providers 
are viewed as being unbiased toward computer purchase decisions and (iii) 
OEMs are increasingly outsourcing customer maintenance service (including 
warranty and post-warranty services) and technical customer support such as 
help desk services to independents in order to focus on their core design, 
technology and marketing competencies. According to Dataquest, within the 
independent, multivendor segment, hardware maintenance was the dominant 
service, accounting for approximately 71% of 1996 revenues, with technology 
support services, including software support, network support and end-user 
training, comprising the remaining 29% of 1996 revenues. 

   The independent, multivendor segment is also fragmented and consolidating. 
According to Dataquest, the top 10 participants accounted for less than 50% 
of the market in 1995. Participants in the independent multivendor segment 
include: (i) several large independent service providers, (ii) the 
multivendor segments of OEM service organizations and (iii) hundreds of 
smaller independent companies servicing either product niches or limited 
geographical areas of the United States. The significant market position of 
OEMs is due largely to their traditional role of servicing their own 
installed base of equipment and their customers' former reliance on 
centralized, single vendor solutions (i.e. mainframe systems). 

COMPANY SERVICES 

   The Company provides a comprehensive range of core technology support 
services to customers across a broad range of computing environments, 
including mainframes, midrange and distributed systems, workgroups, PCs and 
related peripherals. The Company customizes its service offerings to the 
individual customer's needs in response to the nature of the customer's 
requirements, the term of the contract and the combination of services that 
are provided. Services are bundled to match the support requirements of 
customers and include hardware support, end-user and software support, 
network support, management information services, program management, 
planning support and ancillary support services. 

 Hardware Support 

   Hardware support services consist of remedial and preventive maintenance 
for computers and computer peripheral devices. The Company supports over 
15,000 different hardware products manufactured by more than 1,000 OEMs. The 
Company's customer support centers ("CSCs") handle over 330,000 calls per 
month regarding hardware support. The Company maintains and manages an 
inventory of over 3.5 million parts representing more than 300,000 part 
numbers. The Company also has access to a network of computer equipment 
vendors, brokers and highly skilled repair suppliers, as well as access to 
certain IBM Designated Parts Sales Locations. 

   In addition to its on-site diagnostic tools, the Company uses industry and 
proprietary software diagnostic capabilities to monitor system performance on 
a remote basis. Also, large customers are provided remote, on-line access to 
certain of the Company's systems to log service requests and track service 
delivery. 

   The Company prices its products and services on either a fixed fee or per 
incident basis. Pricing is based on various factors including equipment 
failure rates, cost of repairable parts and labor expenses. 

 End-User and Software Support 

   The Company's CSCs handle over 90,000 calls per month for help desk and 
software support. Levels of support range from basic and network support for 
corporate end-users to advanced operating system support for systems 
administrators. Customized support also is available for vertical market 
applications and OEM accounts. Operational services are available seven days 
per week, twenty-four hours a day. 

   The Company currently provides support for PC/workstation operating 
systems such as Windows(Registered Trademark) 95, Windows(Registered 
Trademark), MS-DOS(Registered Trademark), and Sun Microsystems' 
Solaris(Registered Trademark), as well as support on network operating 

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<PAGE>

systems such as Novell Netware(Registered Trademark) and Windows(Registered 
Trademark) NT. Groupware products like Lotus Notes and Internet browsers such 
as Netscape also are fully supported. Additionally, over 100 PC software 
products ranging from spreadsheets and word processing to communications and 
graphics are supported, as are numerous on-line services. 

   The Company is a Microsoft Authorized Support Center, providing help desk 
support for a broad range of Microsoft business software applications and 
operating systems. Technical support is delivered through the Company's 
network of CSCs and ranges from basic end-user software support to second 
level professional support, and work in conjunction with Microsoft desktop 
applications and operating systems, like Microsoft Windows(Registered 
Trademark) 95 and Windows(Registered Trademark) NT. 

 Network Support 

   The Company provides support services for networked computing 
environments, including management, administration, and operations support 
for both local area networks and wide area networks ("WANs"). Network support 
services are designed to reduce the cost of ownership of networked computing, 
improve productivity of network users, and supplement customers' internal 
support staffs. The Company's remote network management services provide 
monitoring of fault and performance data in customers' networks and problem 
resolution from the Company's network management center. The Company also 
provides on-site network services to assist customers with network 
administration, operations, and remedial support. Network specialists may be 
resident at the customer site or dispatched as necessary. 

 Logistics Services 

   The Company also repairs and refurbishes computer parts and assemblies at 
seven depot repair centers in the United States. In addition to supporting 
its own business, these services are provided primarily for OEMs, 
distributors and other third-party maintenance companies. Subassemblies 
repaired include system logic boards, hard disk drive assemblies, 
peripherals, power supplies and related equipment. The Company's depot repair 
facilities located in Malvern, Pennsylvania; Boston, Massachusetts; 
Milwaukee, Wisconsin; and San Francisco, California are certified to ISO-9002 
standards. 

   The Company also provides logistics services, including the planning and 
forecasting of parts requirements and parts sourcing, inventory and warranty 
management, for Compaq and other manufacturers. Under terms of the Compaq 
logistics service contract, the Company handles orders from customers, 
dealers and distributors in North America for parts that are no longer 
produced by Compaq. The parts are used to repair Compaq desktops, laptops and 
servers and include such components as flat panels (LCDs), motherboards, 
monitors, power supplies and related parts. In addition to repair and 
replacement work, the Company manages the program's logistics requirements 
and parts warranty reimbursement activities. 

 Program Management 

   The Company provides ongoing management services for companies that wish 
to outsource all or a portion of their services management requirements. 
Typical services include third-party vendor management, on-site personnel 
support and program evaluation, as well as a variety of support capabilities 
required to prepare a system for operation and improve its efficiency. These 
support capabilities include support for system installation, 
de-installation, moves, upgrades, reconfigurations, system configuration 
audits, inventory tracking services and data restoration assistance. 

 Planning Support 

   The Company assists customers in defining their enterprise service 
requirements, establishing service delivery benchmarks, recommending process 
improvements and auditing the results of implemented programs over time. The 
objective of these consulting services is to assist customers in reducing the 
total cost of ownership and improving operating efficiency in their service 
environments. 

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<PAGE>

 Information Services 

   The Company makes service improvement recommendations to customers based 
on information accumulated from its hardware, network and end-user support 
services. Management information services allow customers to make informed 
decisions relating to hardware and software procurements as well as the need 
for increased employee training. The Company believes these services 
differentiate it from OEMs and software developers that may favor their own 
products. 

   The Company's AssetOne(Trademark) service tracks customers' desktop assets 
and provides information on hardware configuration, software utilization, 
warranty status, equipment location and user profiles. This information can 
then be used to improve the way customers' assets are deployed, serviced, and 
used in order to reduce costs and increase end-user productivity. 

 Support Partner Programs 

   The Company maintains strategic alliances with several significant 
companies in order to provide customers with comprehensive technology support 
solutions. The Company does not receive revenues for services provided by its 
strategic partners. Key relationships include: General Electric Computer 
Leasing Corp., which provides computer acquisition, disposition and financing 
services; SunGard Recovery Services Inc., which provides disaster recovery 
services; and MicroAge, Inc., which supplies hardware products such as 
personal computers, peripherals, network products and related devices. 

SALES AND MARKETING 

   The Company's core product capabilities are bundled to match the support 
requirements of customers. Individual service portfolios exist for data 
center, mid-range and desktop environments. In addition, a product portfolio 
exists for OEMs who seek support for parts sourcing and repair, inventory 
management and related logistics services. 

   The Company sells its services through both direct and indirect sales 
channels. The Company's direct sales force consists of approximately 275 
sales professionals who are organized into a general commercial sales group 
as well as into several dedicated groups including: a Federal Group, which 
sells to the Federal Government; a National Accounts Group, which focuses on 
large and multinational corporate customers; and a Telesales Group, which 
focuses on small accounts. 

   The Company also sells its services through its indirect sales force 
comprised of approximately 25 sales professionals. Product support 
relationships exist with OEMs such as Sequent Computer Corporation, EMC(2) 
Corporation ("EMC"), Sun and Compaq, and software developers such as 
Netscape, Novell, Inc., Microsoft Corporation and SunSoft, Inc. 

INTERNATIONAL BUSINESS PARTNERS 

   In order to provide international service to its multinational customers, 
the Company supplements its broad North American infrastructure with 
strategic alliances in selected international markets. The Company maintains 
relationships with International Computers Limited ("ICL") and FBA Computer 
Technology Services ("FBA"). The Company licenses many of its proprietary 
multivendor support tools to FBA and to ICL Sorbus Ltd. ("ICL Sorbus"), which 
is ICL's multivendor services group in Western Europe. As a result, the 
Company is able to offer its multinational customers service in Western 
Europe, Asia and Australia. 

   ICL is a leading information technology company that has approximately 
23,000 employees operating in about 80 countries around the world. In Western 
Europe, the ICL Sorbus companies provide multivendor services in 17 countries 
with approximately 250 service locations and about 5,000 employees. Several 
of the Company's major customers, including SABRE Group, Inc. and DuPont 
benefit from the agreement between the Company and ICL Sorbus, whereby ICL 
Sorbus agrees to provide services at the European locations of the Company's 
multinational customers. Through ICL Sorbus, the Company utilizes the service 
branches of both ICL and ICL's parent company, Fujitsu Ltd., to provide 
worldwide multivendor support throughout Asia, the Pacific Rim, the Middle 
East and Africa. 

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<PAGE>

   FBA, an affiliate of Fujitsu Ltd., provides multivendor services in 
Australia and New Zealand from 21 locations with 150 employees. In addition 
to providing technical support to FBA, the Company has supplied various 
management and sales support personnel to FBA. FBA also provides services to 
certain of the Company's multinational customers, including Sun. 

SERVICE INFRASTRUCTURE 

   Centralized Dispatch. When a customer places a call for remedial 
maintenance, the Company uses its Dispatch Data Gathering system ("DDG") to 
manage the process. When a customer is identified, the DDG system displays 
the customer's service level requirements and covered equipment. Specific 
information on the symptoms of the problem and the products that are 
malfunctioning are entered into the system to begin tracking the service 
event. The Company's Customer Support Representative ("CSR") selects, based 
upon the requirements of the service event, the appropriate Customer Service 
Engineer ("CSE") from a list of pre-assigned primary and back-up personnel 
and passes this information to the selected CSE. 

   The Company maintains three CSCs in Malvern, Pennsylvania; Bloomington, 
Minnesota; and Tulsa, Oklahoma. Customers can reach the CSCs by calling one 
toll-free telephone number. The CSCs currently are staffed with over 575 CSRs 
and 29 staff/operations managers. There is a duty manager on call in each 
center at all times. CSCs are available on a 24 hour, 7 day per week basis. 
Redundancy for disaster recovery purposes is designed into the CSC system 
through the three locations' use of automatic telecommunications switching. 

   Inventory Logistics. In order to meet customer computer repair 
requirements, the Company maintains a tiered approach to inventory 
management. Parts or assemblies with low failure rates are stocked in either 
the Company's central distribution center located in Malvern, Pennsylvania or 
in its critical parts center in Dallas, Texas. The Company also maintains six 
regional distribution centers in Atlanta, Georgia; Newark, New Jersey; Los 
Angeles, California; San Francisco, California; Chicago, Illinois; and 
Wilmington, Ohio for critical parts needed more frequently throughout the 
United States. In order to service customers whose response time requirements 
are two to four hours, higher usage parts are maintained at the Company's 
branch offices or local attended stocking locations. Customer site parts 
storage is arranged when customer response time requirements are two hours or 
less. 

   The Company's field inventory system ("FIS") is a real-time system which 
tracks the inventory and repairable parts assigned to its field workforce and 
located at seven distribution centers, field offices or at customer sites. 
Parts information processed through FIS is integrated with the Company's 
other key systems, including DDG and International Support Information System 
("ISIS"). 

SERVICE TECHNOLOGY 

   The Company has developed several proprietary technologies for use in 
service planning, support and delivery. These service tools include 
proprietary databases, remote diagnostic and system monitoring software, and 
instructional documentation. These technical support tools not only provide 
remote and on-site predictive and remedial service support, but also enable 
the Company to collect extensive, objective systems performance measurement 
information (on the customer's environment as well as benchmarking against 
the Company's database) which its customers can use to identify potential 
efficiencies, evaluate competing products and technologies, and determine 
whether its requirements are being met. 

   The Company's proprietary service technologies include ISIS, SERVICE EDGE 
and MAXwatch(Trademark). The Company licenses certain of these technologies 
and provides other technical support to certain foreign multivendor service 
providers, including ICL Sorbus in Europe, FBA in Australia and New Zealand, 
and PT Metrodata Electronics in Indonesia. 

   International Support Information Systems. ISIS is a database accessible 
to the Company's customer service engineers that is comprised of diagnostic 
and symptom fix data for thousands of products, service updates, and service 
planning information, such as machine performance and parts usage 
information, 

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and remote support capabilities for large IBM systems, including automatic 
"call home" to the Company. The Company believes that ISIS is the most 
comprehensive service-related database of any independent computer service 
organization. 

   SERVICE EDGE. SERVICE EDGE is a PC-based system installed at the 
customer's site which monitors error messages and collects and reports 
service data to help customers predict potential system failures and provide 
customers with system performance information. 

   MAXwatch(Trademark). MAXwatch(Trademark) is an on-site program for 
products of Digital Equipment Corporation ("Digital") which monitors system 
integrity, proactively detects and corrects certain system errors, and 
automatically "calls home" for remote technical support when pre-defined 
error thresholds are exceeded. A similar product, MAX400, is available for 
IBM AS/400 systems. 

   DecisionOne, AssetOne(Trademark), ISIS, SERVICE EDGE and 
MAXwatch(Trademark) are service marks or trademarks owned by the Company. All 
other brand names, service marks or trademarks appearing herein are the 
property of their respective owners. 

TRAINING 

   The Company maintains the technical expertise of its engineers through 
training programs designed to teach the various techniques for determining 
the status of a customer's total computer operations. The Company's training 
offers support professionals a broad exposure to various computer system 
technologies. 

   The Company's training facilities include 26 classrooms, 23,000 square 
feet of hands-on lab space, 26 full-time instructors and video specialists 
and a curriculum of over 80 courses. The Company has five training centers 
and labs located in Frazer, Pennsylvania; Malvern, Pennsylvania; Bloomington, 
Minnesota; Milwaukee, Wisconsin; and Phoenix, Arizona. Six months following 
course work, the Company surveys the engineers to gauge the effectiveness and 
applicability of its training curriculum. 

CUSTOMERS 

   The Company services over 51,000 customers at over 182,000 sites across 
the United States and Canada. The Company sells services to five types of 
customers: large businesses that have complex computing support needs and 
typically maintain a data center, distributed computing and work group 
environments; medium-sized businesses that rely primarily on distributed 
systems for their computing needs; small businesses that principally use LANs 
and WANs for computing; individuals who use stand-alone computing systems; 
and OEMs and software developers that contract with the Company for warranty 
services, logistic support services or help desk support. A significant 
portion of the Company's revenues are attributable to large businesses with 
complex computing support needs. 

COMPETITION 

   Competition among computer support service providers, both OEM and 
independent service organizations, is intense. The Company believes that 
approximately 80% of that portion of the hardware maintenance services market 
that is related to mainframes and stand-alone midrange systems is currently 
serviced by OEM service organizations. In addition, the Company believes that 
OEM service organizations provide a smaller, but still significant, portion 
of the computer maintenance services related to distributed systems, 
workgroups and PCs. The remainder of the market is serviced by a small number 
of larger, independent companies, such as the Company, offering a broader 
range of service capabilities, as well as numerous small companies focusing 
on narrower areas of expertise. 

   The Company considers its principal competitors to include: IBM and its 
affiliate Technology Service Solutions, Digital, and Wang Laboratories, Inc., 
the multivendor service divisions of certain other OEMs, other national 
independent service organizations that are not affiliated with OEMs such as 
Vanstar Corporation, Entex Corporation and Stream International, Inc., and 
various regional service providers. 

   The Company believes that the primary competitive factors in the computer 
services industry are the quality of a company's services, the ability to 
service a wide range of products supplied by a variety of 

                                       60
<PAGE>

vendors, the geographic coverage of a company's services and the cost to the 
customer of those services. The Company believes that customers are 
increasingly looking for service providers capable of providing a 
single-source solution for their increasingly complex multivendor systems. 
See "Risk Factors--Competition; Competitive Advantages of OEMs." 

FACILITIES 

   The Company leases certain office and warehouse facilities under operating 
leases and subleases that expire at various dates through November 30, 2005. 
The Company's executive offices are located at the Frazer, Pennsylvania 
facilities listed below. The principal facilities currently leased or 
subleased by the Company are as follows: 

<TABLE>
<CAPTION>
                                              SQUARE 
LOCATION                                      FOOTAGE   LEASE EXPIRATION 
- ------------------------------------------  ---------  ---------------- 
<S>                                         <C>        <C>
Frazer, Pennsylvania (Office) .............   109,800  November 2005 
Frazer, Pennsylvania (Office) .............    35,968  April 2003 
Malvern, Pennsylvania (Depot/Call Center)     200,000  May 2000 
Horsham, Pennsylvania (Warehouse)  ........   100,000  December 1999 
Bloomington, Minnesota (Call Center) ......    66,000  March 1998 
Hayward, California (Depot) ...............    91,000  September 1999 
Northborough, Massachusetts (Depot)  ......    52,778  July 1998 
Wilmington, Ohio (Warehouse)...............    83,000  January 2001 
Grove City, Ohio (Depot)...................   118,500  January 2002 
</TABLE>

   In addition, the Company owns two facilities located in Tulsa, Oklahoma 
(multi-purpose) and the suburbs of Milwaukee, Wisconsin (logistics services). 
The Company's management believes that its current facilities will be 
adequate to meet its projected growth for the foreseeable future. 

EMPLOYEES 

   As of June 30, 1997, the Company had approximately 6,500 full-time and 60 
part-time employees. None of the Company's employees is currently covered by 
collective bargaining agreements. Management considers employee relations to 
be good. 

LEGAL PROCEEDINGS 

   The Company is a party, from time to time, to lawsuits arising in the 
ordinary course of business. The Company believes it is not currently a party 
to any material legal proceedings. However, within the past several years, 
several OEMs have been involved in litigation with independent service 
organizations, including the Company, in which such OEMs have claimed 
infringement of software copyrights held by the OEMs. The Company currently 
is not involved in any such litigation. See "Risk Factors--Copyright Issues." 

   The Company, or certain businesses as to which it is alleged that the 
Company is a successor, have been identified as potentially responsible 
parties in respect of three waste disposal sites that have been identified by 
the United States Environmental Protection Agency as Superfund Sites: (i) PAS 
Irwin Dump Site, Oswego, New York (and six satellite sites, including the 
Fulton Terminals Site, Fulton, New York); (ii) North Penn Area 6 Site, 
Lansdale, Pennsylvania; and (iii) Revere Chemical Site, Nockamixon, 
Pennsylvania. In addition, the Company received a notice several years ago 
that it may be a potentially responsible party with respect to the Boarhead 
Farms Site, Bridgeton, Pennsylvania, at a site related to the Revere Chemical 
site, but has not received any additional communication with respect to that 
site. Under applicable law, all parties responsible for disposal of hazardous 
substances at those sites are jointly and severally liable for clean-up 
costs. The Company has estimated that its share of the costs of the clean-up 
of one of the sites will be approximately $500,000, which has been provided 
for in liabilities related to the discontinued products division in the 
accompanying consolidated balance sheets as of June 30, 1996, 1995 and 1994. 
Complete information as to the scope of required clean-up at these sites is 
not 

                                       61
<PAGE>

yet available and, therefore, management's evaluation may be affected as 
further information becomes available. However, in light of information 
currently available to management, including information regarding 
assessments of the sites to date and the nature of involvement of the 
Company's predecessor at the sites, it is management's opinion that the 
Company's share, if any, of the cost of clean-up of these sites will not be 
material to the consolidated financial position, results of operations or 
liquidity of the Company. See Note 16 of the Notes to the Company's 
Consolidated Financial Statements. 

REGULATION 

   Under the National Industrial Security Operating Manual, companies with 
contracts or subcontracts with the U.S. government that involve access to 
classified information must, if they will come under foreign ownership, 
control or influence ("FOCI"), notify the U.S. Department of Defense. If they 
wish to retain their security clearances such companies must propose a plan 
of action to mitigate or negate the FOCI. The Company currently requires 
security clearances in order to perform services under certain classified 
contracts. As a result, on May 13, 1997, Holdings notified the Defense 
Department of the proposed Merger, and on June 27, 1997, it submitted to the 
Defense Department its plan to mitigate or negate FOCI through use of a 
Special Security Agreement. Among other things, the Company has proposed to 
mitigate the FOCI by the addition of two independent directors to the board 
of directors of the Company. There is no deadline by which the Department of 
Defense must approve a plan. If no plan has been approved by the date of the 
Merger, the status of existing contracts will be subject to case-by-case 
review and the Company will be unable to bid on new classified government 
work until and unless such an approval is forthcoming. 

                                       62
<PAGE>

                                   MANAGEMENT

THE COMPANY 

   The following table sets forth certain information concerning the current 
directors and executive officers of the Company. It is expected that such 
persons will serve in such capacities with the Company following the 
Effective Time. 

<TABLE>
<CAPTION>
 NAME                     AGE  POSITION 
- ----------------------  -----  ------------------------------------------------- 
<S>                     <C>    <C>
Kenneth Draeger .......   56   Chairman and Chief Executive Officer and Director 
Stephen J. Felice  ....   40   President 
Thomas J. Fitzpatrick     39   Vice President and Chief Financial Officer 
Joseph S. Giordano  ...   42   Senior Vice President--Operations 
James J. Greenwell  ...   38   Senior Vice President--Sales & Marketing 
Thomas M. Molchan  ....   42   General Counsel and Corporate Secretary 
Dwight T. Wilson ......   41   Vice President--Human Resources 

</TABLE>

   Kenneth Draeger has been the Chief Executive Officer, and a Director of 
the Company since October 1995, and Chairman of the Company since November 
1995. From July 1992 to October 1995, he was the Chief Executive Officer and 
a Director of the Company's predecessor, Servcom. From 1988 to 1991, Mr. 
Draeger was President of Agfa/Compugraphic, a manufacturer of electronic 
pre-press equipment. Mr. Draeger is also a director of Galileo Corporation. 

   Stephen J. Felice has been the President of the Company since October 
1995. Mr. Felice joined BABSS in March 1987. He served as Vice President and 
General Manager, Sales and Operations of BABSS from January 1991 to October 
1995 and was responsible for all service delivery, sales activity, customer 
management, and marketing channels with management responsibility over almost 
3,000 employees. 

   Thomas J. Fitzpatrick has been the Vice President and Chief Financial 
Officer of the Company since August 1996. Prior to August 1996 Mr. 
Fitzpatrick was Vice President of Network Finance at Bell Atlantic Network 
Services, Inc. Mr. Fitzpatrick served more than eight years at BABSS, 
including over four years as Vice President and Chief Financial Officer. 

   Joseph S. Giordano has been Senior Vice President--Operations of the 
Company since October 1995. From October 1993 to October 1995, Mr. Giordano 
was Vice President Sales and Service Delivery of BABSS. From January 1991 to 
October 1993, he was an Area General Manager of BABSS. 

   James J. Greenwell has been Senior Vice President--Sales & Marketing of 
the Company since October 1995, and was Vice President Sales and Marketing of 
Servcom from 1993 to October 1995. From January 1992 to 1993, Mr. Greenwell 
was Director of Operations of Servcom's Qantel operation. Prior to January 
1992, he was Vice President, Sales and Marketing of Qantel Corporation. 

   Thomas M. Molchan has been General Counsel and Corporate Secretary of the 
Company since October 1995. From December 1986 to October 1995, he was Vice 
President and General Counsel of BABSS. 

   Dwight T. Wilson has been Vice President--Human Resources of the Company 
since October 1995. From April 1994 to October 1995, Mr. Wilson was Vice 
President--Human Resources of BABSS. From October 1990 to March 1994, Mr. 
Wilson was Director, Human Resources Policies and Planning of BABSS. 

   In addition, it is expected that at the Effective Time, Peter T. Grauer 
and Kirk B. Wortman will become directors of the Company. 

   Peter T. Grauer has been a Managing Director of DLJ Merchant Banking II, 
Inc. since September 1992. From April 1989 to September 1992, he was 
Co-Chairman of Grauer & Wheat, Inc., an investment firm specializing in 
leveraged buyouts. Prior thereto, Mr. Grauer was a Senior Vice President of 
Donaldson, Lufkin & Jenrette Securities Corporation. Mr. Grauer is a director 
of Doane Products Co., SDW Holdings, Inc. and Total Renal Care, Inc. 
(NYSE:(TRL)). 

                                       63
<PAGE>

   Kirk B. Wortman has been a Principal of DLJ Merchant Banking II, Inc. 
since February 1997. For the five years prior to joining DLJ Merchant 
Banking, Inc. he worked in the Leveraged Finance Group within DLJ's 
Investment Banking Group, most recently as a Senior Vice President. 

   In connection with the Company's efforts to ensure continuance of certain 
existing contracts with the U.S. government, the Company has submitted a 
Special Security Agreement to the Department of Defense for approval. If 
approved, the agreement would provide, among other things, that at least two 
individuals (the "Outside Directors") would have no prior relationship with 
the Company or any of its affiliates will be named to its Board of Directors. 
The agreement would also require that the Board of Directors include at least 
one officer of the Company (an "Officer Director") and that the total number 
of Outside Directors and Officer Director always be greater than the number 
of directors representing Holdings. The agreement would also provide that the 
Outside Directors could be removed, and new or replacement Outside Directors 
or Officer Directors could not serve, unless approved by the Defense 
Investigative Service. See "Business--Regulation." 

HOLDINGS 

   The following table sets forth the name, age and position with Holdings of 
each person who is expected to serve as a director of Holdings following the 
Effective Time. 

<TABLE>
<CAPTION>
 NAME                       AGE  POSITION 
- ------------------------  -----  ------------------------------------------------- 
<S>                       <C>    <C>
Kenneth Draeger .........   56   Chairman and Chief Executive Officer and Director 
Peter T. Grauer .........   51   Director 
Lawrence M.v.D. Schloss     42   Director 
Tom G. Greig ............   49   Director 
Kirk B. Wortman .........   35   Director 

</TABLE>

   In addition, it is expected that two additional directors, not affiliated 
with DLJMB or Holdings, will be appointed at the Effective Time. 

   Lawrence M.v.D. Schloss has been the Managing Partner of DLJ Merchant 
Banking II, Inc. since November 1995. Prior to November 1995, he was the 
Chief Operating Officer and Managing Director of DLJ Merchant Banking, Inc. 
Mr. Schloss currently serves as Chairman of the Board of McCulloch 
Corporation and as a director of Wilson, Greatbatch, Inc. Mr. Schloss has 
previously served as a director of GTECH Corporation (NYSE:GTK), Krueger 
International, Inc., OSi Specialties, Inc. and MPB Corporation. 

   Tom G. Greig is a Managing Director in the Investment Banking Division of 
DLJ and serves as co-head of the Technology Investment Banking Group. Mr. 
Greig is a director of Manufacturers Services Limited, a contract electronics 
manufacturer. Mr. Greig has over 20 years of experience in the investment 
banking industry, the majority of which he has spent working with technology 
based companies. 

                                       64
<PAGE>

                             EXECUTIVE COMPENSATION

   The following table sets forth for the years ended June 30, 1997, 1996 and 
1995 certain compensation paid by the Company to its Chief Executive Officer 
and the four other most highly paid executive officers of the Company whose 
cash compensation exceeded $100,000 for the year ended June 30, 1997. Certain 
members of management are expected to enter into new employment agreements at 
the Effective Time which may alter their compensation arrangements. 

                           SUMMARY COMPENSATION TABLE

<TABLE>
<CAPTION>
                                                          ANNUAL                             LONG TERM 
                                                       COMPENSATION                        COMPENSATION 
                                   ----------------------------------------------------   -------------- 
                                                                                            SECURITIES 
                                                                              OTHER         UNDERLYING 
                                              SALARY          BONUS           ANNUAL       OPTIONS/SARS 
NAME AND PRINCIPAL POSITION          YEAR      ($)             ($)             ($)              (#) 
- ---------------------------------- ------ ------------   --------------   ------------    -------------- 
<S>                                <C>    <C>            <C>              <C>             <C>
Kenneth Draeger                      1997    425,000              -- (1)          --           50,000 
 Chief Executive Officer             1996    355,000         484,500 (2)          --           70,000 
                                     1995    250,625         375,000              --               -- 
Stephen J. Felice                    1997    225,000          60,000 (1)          --            9,000 
 President                           1996    157,500(3)      130,340 (3)          --          100,000 
                                     1995         --              --              --               -- 
Thomas J. Fitzpatrick                1997    168,077 (4)      59,866 (1)(4)  224,908 (5)      100,000 
 Vice President and Chief            1996         --              --              --               -- 
 Financial Officer                   1995         --              --              --               -- 
Thomas M. Molchan                    1997    139,300          27,500 (1)          --           10,000 
 General Counsel and Corporate       1996     90,020(3)       42,725 (3)          --           33,000 
 Secretary                           1995         --              --              --               -- 
James J. Greenwell                   1997    140,500          22,500 (1)          --               -- 
 Senior Vice President--Sales and    1996    131,000          58,460              --           10,000 
 Marketing                           1995    129,500          90,000              --           40,000 
</TABLE>

- ------------ 
(1)     Final payment of bonuses for fiscal 1997 will be determined in August 
        1997. Therefore, there may be additional bonus payments for fiscal 
        1997 which have not been determined at the time of filing. 
(2)     Mr. Draeger's bonus for fiscal 1996 was paid in two parts. $357,000 
        of this bonus was paid on August 15, 1996. The remaining $127,500 was 
        paid on May 15, 1997 after completion of ten consecutive trading days 
        where the share price of Holdings Common Stock closed above $18.00. 
(3)     Messrs. Felice and Molchan joined the Company and were named 
        executive officers on October 21, 1995. The salaries and bonuses 
        shown reflect the amount earned after such date through June 30, 
        1996. 
(4)     Mr. Fitzpatrick joined the Company and was named an executive officer 
        on August 12, 1996. The salary and bonus reflect the amount earned 
        after such date through June 30, 1997. Of the bonus amount, $30,000 
        was a one-time signing bonus. 
(5)     Of this amount, $223,908 is for relocation assistance. The other 
        $1,000 was for tax preparation assistance. 

                                       65
<PAGE>

   The following table summarizes stock options to purchase Holdings Common 
Stock granted during fiscal 1997 to the persons named in the Summary 
Compensation Table. 

<TABLE>
<CAPTION>
                                      HOLDINGS' OPTIONS/SAR GRANTS IN LAST FISCAL YEAR 
                      ------------------------------------------------------------------------------- 
                                                                                POTENTIAL REALIZABLE 
                                          INDIVIDUAL GRANTS                           VALUE AT 
                      -------------------------------------------------------  ASSUMED ANNUAL RATES OF 
                        NUMBER OF                                                    STOCK PRICE 
                        SECURITIES    PERCENT OF                                  APPRECIATION FOR 
                        UNDERLYING   TOTAL OPTIONS                                 OPTION TERM(1) 
                         OPTIONS      GRANTED TO     EXERCISE OF 
                        GRANTED(1)   EMPLOYEES IN    BASE PRICE    EXPIRATION 
NAME(2)                    (#)        FISCAL 1997      ($/SH)         DATE       5%($)       10%($) 
- --------------------- ------------ --------------- ------------- ------------ ---------- ------------ 
<S>                   <C>          <C>             <C>           <C>          <C>        <C>
Kenneth Draeger.......    50,000          4.3%         $16.750      12/04/06   $  526,699  $1,334,759 
Stephen J. Felice ....     9,000          0.8           16.750      12/04/06       94,806     240,257 
Thomas J.                100,000 (3)      8.7           22.875      08/12/06    1,438,596   3,645,686 
 Fitzpatrick..........   100,000          8.7           14.000      09/08/06      880,452   2,231,239 
Thomas M. Molchan ....    10,000          0.9           16.750      12/04/06      105,340     266,952 
James J. Greenwell ...        --           --               --            --           --          -- 
</TABLE>

- ------------ 
(1)     Options vest in four equal annual installments commencing on the 
        first anniversary of the date of grant. Unvested options are subject 
        to termination upon termination of the optionee's service with the 
        Company. 
(2)     Potential Realizable Values are based on an assumption that the share 
        price of Holdings Common Stock starts equal to the exercise price 
        shown for each particular option grant and appreciates at the annual 
        rate shown (compounded annually) from the date of the grant until the 
        end of the term of the option. These amounts are reported net of the 
        option exercise price, but before any taxes associated with exercise 
        or subsequent sale of the underlying stock. The actual value, if any, 
        an optionholder may realize will be a function of the extent to which 
        the share price exceeds the exercise price on the date the option is 
        exercised and also will depend on the optionholder's continued 
        employment through the vesting period. The actual value to be 
        realized by the optionholder may be greater or less than the values 
        estimated in this table. 
(3)     This grant, which was issued on August 13, 1996 was subsequently 
        cancelled and, as shown in the table, replaced by another grant on 
        September 9, 1996. 

   The following table summarizes option exercises during fiscal 1997 and the 
value of vested and unvested options for the persons named in the Summary 
Compensation Table at June 30, 1997. Year-end values are based upon a price 
of $22.75 per share, which was the closing market price of a share of 
Holdings Common Stock on June 30, 1997, the last trading day of the fiscal 
year. 

  AGGREGATED OPTION/SAR EXERCISES IN LAST FISCAL YEAR AND YEAR-END HOLDINGS' 
                              OPTION/SAR VALUES 

<TABLE>
<CAPTION>
                                                                                       VALUE OF UNEXERCISED 
                                                     NUMBER OF UNEXERCISED OPTIONS     IN-THE-MONEY OPTIONS 
                                                           AT JUNE 30, 1997              AT JUNE 30, 1997 
                                                    ----------------------------- ----------------------------- 
                           SHARES 
                         ACQUIRED ON 
                          EXERCISE    VALUE REALIZED  EXERCISABLE   UNEXERCISABLE   EXERCISABLE   UNEXERCISABLE 
NAME                         (#)           ($)            (#)            (#)            ($)            ($) 
- ---------------------- ------------- -------------- ------------- --------------- ------------- --------------- 
<S>                    <C>           <C>            <C>           <C>             <C>           <C>
Kenneth Draeger........    25,000         337,500      1,109,780       102,500      24,561,355      1,074,375 
Stephen J. Felice  ....     3,000          24,750         22,000        84,000         324,500      1,160,250 
Thomas J. Fitzpatrick          --              --             --       100,000              --        600,000 
Thomas M. Molchan......        --              --          8,250        34,750         121,688        425,063 
James J. Greenwell ....    60,000       1,040,000         79,000        27,500       1,629,000        445,625 
</TABLE>

   Neither the Company nor Holdings currently grants any long-term 
incentives, other than stock options, to its executives or other employees, 
nor does it sponsor any defined benefit or actuarial plans at this time. 

   Immediately prior to the Effective Time, all outstanding options granted 
to employees and directors, whether or not vested, will be cancelled, and the 
holders of such options will receive a cash payment in 

                                       66
<PAGE>

respect of such options following the Effective Time. Alternatively, a 
portion of such options may be converted into options to purchase Holdings 
Common Stock following the Merger. See "The Merger and Merger Financing." 

EXISTING EMPLOYMENT AND SEVERANCE AGREEMENTS 

   Mr. Draeger entered into an employment agreement with Decision Data Inc., 
the predecessor of a wholly owned subsidiary of Holdings, in October 1992. 
The employment agreement, which is terminable at will by either party, 
provides for a base salary of not less than $250,000 plus an annual bonus 
awarded pursuant to a target formula developed by the Board of Directors of 
Holdings. The employment agreement also provides for a bonus to be paid to 
Mr. Draeger in the event of a change of control of Holdings, ranging from 
$300,000 if the Equity Value (as defined in the employment agreement) of the 
transaction is at least $40.0 million, to an amount equal to $2.0 million 
plus 2% of any excess in Equity Value over $100.0 million for transactions 
with an Equity Value in excess of $100.0 million. The amount payable to Mr. 
Draeger upon consummation of the Merger is approximately $13.9 million. In 
addition, severance benefits are payable to Mr. Draeger in the event that his 
employment is terminated, other than for cause (as defined in the agreement), 
death or disability, for a period of 18 months following such termination in 
a monthly amount equal to one-twelfth of his annual salary. Mr. Draeger has 
agreed not to compete with Holdings or any of its affiliates (as defined in 
the agreement) for a one year period after termination of his employment for 
any reason. Mr. Draeger is expected to enter into a new employment agreement 
with Holdings or the Company at the Effective Time. 

   Messrs. Felice, Fitzpatrick, Giordano, Greenwell, Molchan and Wilson have 
severance arrangements with the Company which in various instances provide 
for a severance payment of up to one times base annual salary, a pro-rata 
portion of accrued bonus, and the continuation of certain benefits for up to 
one year in the event of termination without cause. 

COMPENSATION OF DIRECTORS 

   Currently, directors of the Company receive no compensation in their 
capacity as directors of the Company. 

                                       67
<PAGE>

                SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS
                           AND MANAGEMENT OF HOLDINGS

   All of the Company's issued and outstanding capital stock is owned by 
Holdings. The following table sets forth certain information with respect to 
the beneficial ownership of the Holdings Common Stock immediately following 
the consummation of the Merger by (i) any person or group who beneficially 
owns more than five percent of Holdings Common Stock and (ii) all directors 
and executive officers of Holdings and the Company as a group. 

<TABLE>
<CAPTION>
                                                            SHARES BENEFICIALLY OWNED      PERCENTAGE OF OUTSTANDING 
                                                            AFTER THE RECAPITALIZATION           COMMON STOCK 
                                                         ------------------------------ ----------------------------- 
NAME AND ADDRESS OF BENEFICIAL OWNER: 
- -------------------------------------------------------- 
<S>                                                      <C>                            <C>

DLJ Merchant Banking Partners II, L.P. 
 and related investors (1)(2) ...........................           11,199,789                       88.37% 

Lawrence M.v.D. Schloss (3) .............................                   --                          -- 

 DLJ Merchant Banking Partners II, Inc. 
 277 Park Avenue 
 New York, NY 10172 

Peter T. Grauer (3) .....................................                   --                          -- 

 DLJ Merchant Banking Partners II, Inc. 
 277 Park Avenue 
 New York, NY 10172 

Thomas G. Greig (3) .....................................                   --                          -- 

 Donaldson, Lufkin & Jenrette Securities Corporation 
 277 Park Avenue 
 New York, NY 10172 

Kirk B. Wortman (3) .....................................                   --                          -- 

 DLJ Merchant Banking Partners II, Inc. 
 277 Park Avenue 
 New York, NY 10172 

All directors and officers as a group 
 (11 persons)(3)(4) .....................................                   --                          -- 

</TABLE>

                                                 (footnotes on following page) 

                                       68
<PAGE>

- ------------ 
(1)    Includes 1,417,180 shares of Holdings Common Stock issuable upon the 
       exercise of the DLJMB Warrants. The number of DLJMB Warrants will be 
       reduced by the number of Public Warrants issued. See "The Merger and 
       the Merger Financing." 

(2)    Consists of shares held directly by the following investors related to 
       DLJ Merchant Banking Partners II, L.P. ("DLJMB"): DLJ Offshore Partners 
       II, C.V. ("Offshore"), a Netherlands Antilles limited partnership, DLJ 
       Diversified Partners, L.P. ("Diversified"), a Delaware limited 
       partnership, DLJMB Funding II, Inc. ("Funding"), a Delaware 
       corporation, DLJ Merchant Banking Partners II-A, L.P. ("DLJMBPIIA"), a 
       Delaware limited partnership, DLJ Diversified Partners--A L.P. 
       ("Diversified A"), a Delaware limited partnership, DLJ Millennium 
       Partners, L.P. ("Millennium"), a Delaware limited partnership, DLJ 
       Millennium Partners-A, L.P. ("Millennium A"), a Delaware limited 
       partnership, DLJ EAB Partners, L.P. ("EAB"), UK Investment Plan 1997 
       Partners ("UK Partners"), a Delaware partnership, and DLJ First ESC 
       LLC, a Delaware limited liability company ("DLJ First"). See "Certain 
       Relationships and Related Transactions" and "Underwriting." The address 
       of each of DLJMB, Diversified, Funding, DLJMBPIIA, Diversified A, 
       Millenium, Millenium A, DLJ First and EAB is 277 Park Avenue, New York, 
       New York 10172. The address of Offshore is John B. Gorsiraweg 14, 
       Willemstad, Curacao, Netherlands Antilles. The address of UK Partners 
       is 2121 Avenue of the Stars, Fox Plaza, Suite 3000, Los Angeles, 
       California 90067. The DLJMB Funds expect that the Institutional 
       Investors may acquire a portion of the securities of Quaker that would 
       otherwise be purchased by the DLJMB Funds. In no event would any such 
       purchases reduce the fully diluted ownership by the DLJMB Funds of 
       Holdings Common Stock after the Effective Time to below a majority, or 
       limit the rights of the DLJMB Funds under the Investors' Agreement. The 
       Institutional Investors include Apollo Advisors II, L.P. ("Apollo"), 
       Bain Capital, Inc. ("Bain Capital"), Thomas H. Lee Company ("THL"), 
       certain investment funds associated with DLJ Capital Corp. ("Sprout") 
       and Ontario Teacher's Pension Plan Board ("Teachers"). 

       Any investment by Apollo in Quaker (expected to represent approximately 
       6.57% of the outstanding Holdings Common Stock) would be made by Apollo 
       Investment Fund III, L.P., a Delaware limited partnership ("AIF III"), 
       Apollo Overseas Partners III, L.P., a Delaware limited partnership 
       ("Overseas Partners"), and Apollo (U.K.) Partners III, L.P., a limited 
       partnership organized under the laws of England ("Apollo UK Partners") 
       (collectively, "Apollo Entities"). Each of the Apollo Entities is 
       principally engaged in the business of investment securities. 

       Apollo Advisors II, L.P., a Delaware limited partnership ("Advisors"), 
       is the general partner of AIF III and the managing general partner of 
       Overseas Partners and Apollo UK Partners. Advisors is principally 
       engaged in the business of providing advice regarding investments by, 
       and serving as the general partner of, the Apollo Entities. The address 
       of Apollo is 1301 Avenue of the Americas, 38th Floor, New York, New 
       York 10019. 

       Any investment by Bain Capital in Quaker (expected to represent 
       approximately 6.57% of the outstanding Holdings Common Stock) would by 
       made by Bain Capital Fund V, L.P., Bain Capital Fund, V-B, L.P., BCIP 
       Associates, and BCIP Trust Associates, L.P. Bain Capital Investors V, 
       Inc. is the general partner of Bain Capital Partners V, L.P. ("BCP V"), 
       a Delaware limited partnership. BCP V is the general partner of Bain 
       Capital Fund V, L.P. and Bain Capital Fund V-B, L.P. (the "Bain Fund 
       Vs"), both of which are Delaware limited partnerships. The Bain Fund 
       Vs' primary business activity is to make investments in private equity 
       securities and other interests in business organizations, domestic and 
       foreign. 

       BCIP Associates, a general partnership, and BCIP Trust Associates, 
       L.P., a limited partnership (together the "BCIPs"), are both organized 
       under the laws of the State of Delaware. The BCIPs' primary business 
       activity is to make investments in private equity securities and other 
       interests in business organizations, domestic and foreign. The address 
       of Bain Capital is Two Copley Place, Boston, Massachusetts 02116. 

                                       69
<PAGE>

       Any investment by THL in Quaker (expected to represent approximately 
       6.57% of the outstanding Holdings Common Stock) would be made by Thomas 
       H. Lee Equity Fund III, L.P., a Delaware limited partnership ("Fund 
       III"), Thomas H. Lee Foreign Fund III, L.P., a Delaware limited 
       partnership ("Foreign Fund"), THL Co-Investors III-A, LLC, a 
       Massachusetts limited liability company ("Co-Investors A"), and THL 
       Co-Investors III-B, LLC, a Massachusetts limited liability company 
       ("Co-Investors B"). The general partner of each of Fund III and Foreign 
       Fund is THL Equity Advisors III Limited Partnership, a Massachusetts 
       limited partnership ("Equity Advisors"). The general partner of Equity 
       Advisors is THL Equity Trust III, a Massachusetts business trust, the 
       beneficial owners of which are affiliates of Thomas H. Lee Company. The 
       manager of each of Co-Investors A and Co-Investors B is Thomas H. Lee. 
       The address of THL is 75 State Street, 26th Floor, Boston, 
       Massachusetts 02109. 

       DLJ Capital Corporation ("DLJCC"), a Delaware corporation, Sprout 
       Growth II, L.P., a Delaware limited partnership, The Sprout CEO Fund, 
       L.P., a Delaware limited partnership, and one additional entity managed 
       by the Sprout Group, the Venture Capital affiliate of DLJ, may also 
       acquire capital stock of Quaker. DLJCC is a wholly owned subsidiary of 
       DLJ. Sprout Growth II, L.P. has two general partners: DLJCC is also the 
       managing general partner and DLJ Growth Associates II, L.P. is the 
       general partner. DLJ Growth Associates II, L.P. is a Delaware limited 
       partnership, whose general partners are a group of individual employees 
       of DLJCC and DLJ Growth Associates (II), Inc., a Delaware corporation 
       which is a wholly owned subsidiary of DLJCC. DLJCC is the managing 
       general partner of The Sprout CEO Fund. The address of Sprout is 277 
       Park Avenue, New York, New York 10172. 

       Teachers is an independent corporation established in 1990 to 
       administer the benefits and manage the investments of the pension plan 
       for over 200,000 Ontario teachers. At year end 1996, the fund assets 
       stood at a total of Cdn $51 billion. The address of Teachers is 5650 
       Yonge Street, 5th Floor, North York, Ontario M2M 4H5. 

(3)    Messrs. Schloss, Grauer and Wortman are officers of DLJ Merchant 
       Banking II, Inc., an affiliate of DLJMB and the Underwriter. Mr. Greig 
       is an officer of DLJSC. Share data shown for such individuals excludes 
       shares shown as held by the DLJMB Funds, as to which such individuals 
       disclaim beneficial ownership. 

(4)    Does not include Holding Common Stock owned at the Effective Time or 
       options which may be issued to or retained by certain employees of the 
       Company under Holdings' stock option plan or shares which may be 
       purchased by certain employees of the Company under Holdings' stock 
       purchase plan. 

                                       70
<PAGE>

                 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

   In connection with the Merger, DLJMB has proposed that an Investors' 
Agreement be entered into, at the Effective Time, among the Company, the 
DLJMB Funds, the Institutional Investors and the members of management who 
own shares of Holdings Common Stock (the "Management Shareholders"). It is 
expected that the terms of the Investors' Agreement will restrict transfers 
of the shares of Holdings Common Stock by the Management Shareholders, permit 
the Management Shareholders to participate in certain sales of shares of 
Holdings Common Stock by the DLJMB Funds, require the Management Shareholders 
to sell shares of Holdings Common Stock in certain circumstances should the 
DLJMB Funds choose to sell any such shares owned by the DLJMB Funds, permit 
the Management Shareholders and the Institutional Shareholders to purchase 
equity securities proposed to be issued by the Company on a preemptive basis 
in the event the DLJMB Funds choose to acquire any such equity securities, 
and provide for certain registration rights. It is also expected that the 
Investors' Agreement will provide that the DLJMB Funds have the right to 
appoint a majority of the members of the Board of Directors of Holdings. 

   In addition, DLJ Capital Funding received customary fees and reimbursement 
of expenses in connection with the arrangement and syndication of the New 
Credit Facility and as a lender thereunder. DLJSC received customary fees in 
connection with the underwriting of the Senior Subordinated Notes and the 
Debentures. DLJSC will receive a merger advisory fee of $5.0 million in cash 
from Quaker upon consummation of the Merger. It is also expected that DLJSC 
will receive an annual fee from Holdings for financial advisory services. 

   Each DLJMB Warrant, if any that is issued, will entitle the holder thereof 
to purchase one share of Holdings Common Stock at an exercise price of not 
less than $0.01 per share subject to customary antidilution provisions and 
other customary terms. The DLJMB Warrants will be exercisable at any time 
prior to 5:00 p.m., New York City time, on August 15, 2007. The exercise of 
the DLJMB Warrants also will be subject to applicable federal and state 
securities laws. Each Public Warrant will have the same terms as the DLJMB 
Warrants, other than the exercise price and certain antidilution provisions. 

   The DLJMB Funds will be entitled to request six demand registrations with 
respect to the DLJMB Warrants (together with all or any portion of the Senior 
Preferred Stock owned by them) and the Holdings Common Stock owned by them, 
which demand registration rights will be immediately exercisable subject to 
customary deferral and cutback provisions. In addition, the holders of the 
DLJMB Warrants will also be entitled to unlimited piggyback registration 
rights with respect to such Warrants (together with all or any portion of the 
Senior Preferred Stock) subject to customary cutback provisions. If the DLJMB 
Warrants are sold in connection with a registered sale or a sale under Rule 
144A of the Securities Act of the Senior Preferred Stock, the Holdings will 
(not earlier than the time the Company registers the Senior Preferred Stock 
(or exchange securities in the case of a Rule 144A offering)) file a shelf 
registration statement covering the Holdings Common Stock underlying such 
DLJMB Warrants. 

                                       71
<PAGE>

                       DESCRIPTION OF NEW CREDIT FACILITY

   The New Credit Facility will be provided by a syndicate of banks and other 
financial institutions led by Donaldson, Lufkin & Jenrette Securities 
Corporation, as arranger (the "Arranger"), DLJ Capital Funding, as 
syndication agent (the "Syndication Agent") and NationsBank, N.A., as 
administrative agent (the "Administrative Agent"). The New Credit Facility 
will include a $470.0 million Term Loan Facility and a $105.0 million 
Revolving Credit Facility (subject to adjustment as provided below), which 
will provide for loans and up to $25.0 million of letters of credit. The Term 
Loan Facility is comprised of a term A facility of $195.0 million (the "Term 
A Facility"), which will have a maturity of six years and a term B facility 
of $275 million (the "Term B Facility"), which will have a maturity of eight 
years. The revolving facility will terminate six years after the date of 
initial funding of the New Credit Facility and is subject to an increase of 
up to $50.0 million at the Company's request at any time prior to the 
revolving facility termination date. 

   The New Credit Facility will bear interest, at the Company's option, at 
the Administrative Agent's alternate base rate or reserve-adjusted London 
Interbank Offered Rate ("LIBOR") plus, in each case, applicable margins of 
(i) in the case of alternate base rate loans (x) 1.25% for revolving and Term 
A loans and (y) 1.50% for Term B loans and (ii) in the case of LIBOR loans 
(x) 2.50% for revolving and Term A loans, and (y) 2.75% for Term B loans. 

   The Company will pay a commitment fee calculated at a rate of 1/2 of 1.00% 
per annum on the daily average unused commitment under the Revolving Credit 
Facility (whether or not then available). Such fee will be payable quarterly 
in arrears and upon termination of the Revolving Credit Facility (whether at 
stated maturity or otherwise). 

   Beginning six months after the consummation of the Merger and the Merger 
Financing, the applicable margins for the Term A Facility and the Revolving 
Credit Facility, as well as the commitment fee, will be subject to reductions 
based on the ratio of consolidated debt to Adjusted EBITDA (as defined in the 
New Credit Facility). 

   The Company will pay a letter of credit fee calculated at a rate per annum 
equal to the then applicable margin for LIBOR loans under the Revolving 
Credit Facility plus a fronting fee on the stated amount of each letter of 
credit. Such fees will be payable quarterly in arrears. In addition, the 
Company will pay customary transaction charges in connection with any letters 
of credit. 

   The Term Loan Facility will be subject to the following amortization 
schedule: 

<TABLE>
<CAPTION>
 YEAR    TERM LOAN A   TERM LOAN B 
- ------ ------------- ------------- 
<S>    <C>           <C>
   1       $  0.00       $  2.75 
   2          9.75          2.75 
   3         19.50          2.75 
   4         39.00          2.75 
   5         48.75          2.75 
   6         78.00          2.75 
   7            --        142.25 
   8            --        116.25 
       ------------- ------------- 
           $195.00       $275.00 
</TABLE>


   The Term Loan Facility will be subject to mandatory prepayment: (i) with 
100% of the net cash proceeds from the issuance of debt, subject to certain 
exceptions, (ii) with 100% of the net cash proceeds of asset sales, subject 
to certain exceptions, (iii) with 50% of the Company's excess cash flow (as 
defined in the New Credit Facility) unless the Leverage Ratio (as defined in 
the New Credit Facility) equals or is less than 3.5 to 1.0, and (iv) with 50% 
of the net cash proceeds from the issuance of equity. The Company's 
obligations under the New Credit Facility will be secured by a first-priority 
perfected lien on: (i) all property and assets, tangible and intangible, of 
the Company including a pledge of the capital stock of all of the Company's 
direct material subsidiaries, and (ii) all intercompany indebtedness; 
provided, 

                                       72
<PAGE>

however, no more than 65% of the equity interests of the foreign subsidiaries 
will be required to be pledged as security in the event that a pledge of a 
greater percentage would result in material increased tax or similar 
liabilities for the Company and its subsidiaries on a consolidated basis. 
Holdings will guarantee the obligations of the Company under the New Credit 
Facility. Such guarantee will only be recourse to Holdings' pledge of all of 
the outstanding capital stock of the Company to secure the Company's 
obligations under the New Credit Facility. In addition, obligations under the 
New Credit Facility will be guaranteed by all material (as defined in the New 
Credit Facility) domestic subsidiaries of the Company and all foreign 
subsidiaries of the Company if such foreign subsidiaries' guarantees will not 
have material adverse tax consequences on the Company. Currently, the Company 
has no material subsidiaries and therefore no such guarantees are required. 

   The New Credit Facility will contain customary covenants and restrictions 
on the Company's ability to engage in certain activities, including, but not 
limited to: (i) limitations on the incurrence of liens and indebtedness, (ii) 
restrictions on sale lease-back transactions, consolidations, mergers, sale 
of assets, capital expenditures, transactions with affiliates and 
investments, and (iii) severe restrictions on dividends, and other similar 
distributions. 

   The New Credit Facility will also contain financial covenants requiring 
the Company to maintain a minimum level of Adjusted EBITDA (as defined in the 
New Credit Facility); a minimum Interest Coverage Ratio (as defined in the 
New Credit Facility); a minimum Fixed Charge Coverage Ratio (as defined in 
the New Credit Facility); and a maximum Leverage Ratio (as defined in the New 
Credit Facility). 

                                       73
<PAGE>

                  DESCRIPTION OF THE SENIOR SUBORDINATED NOTES

GENERAL 

   The Senior Subordinated Notes will be issued pursuant to the indenture 
(the "Senior Subordinated Note Indenture") between the Company and State 
Street Bank and Trust Company , as trustee (the "Trustee"). The terms of the 
Senior Subordinated Notes include those stated in the Senior Subordinated 
Note Indenture and those made part of the Senior Subordinated Note Indenture 
by reference to the Trust Indenture Act of 1939, as amended (the "Trust 
Indenture Act"). The Senior Subordinated Notes are subject to all such terms, 
and Holders of Senior Subordinated Notes are referred to the Senior 
Subordinated Note Indenture and the Trust Indenture Act for a statement 
thereof. The following summary of certain provisions of the Senior 
Subordinated Note Indenture does not purport to be complete and is qualified 
in its entirety by reference to the Senior Subordinated Note Indenture, 
including the definitions therein of certain terms used below. A copy of the 
proposed form of Senior Subordinated Note Indenture has been filed as an 
exhibit to the Registration Statement of which this Prospectus is a part and 
is available as set forth below under "--Additional Information." The 
definitions of certain terms used in the following summary are set forth 
below under "--Certain Definitions." For purposes of this summary, the term 
"Company" refers only to DecisionOne Corporation and not to any of its 
Subsidiaries. 

   The Senior Subordinated Notes will be general unsecured obligations of the 
Company and will be subordinated in right of payment to all Senior Debt of 
the Company, whether outstanding on the date of the Senior Subordinated Note 
Indenture or incurred thereafter. See "--Subordination." The Senior 
Subordinated Notes will be effectively subordinated to all Indebtedness and 
other liabilities of the Company's Subsidiaries. On the date of issuance of 
the Senior Subordinated Notes, none of the Company's Subsidiaries will 
guarantee the Company's obligations under the Senior Subordinated Notes. 
However, the Company's obligations under the Senior Subordinated Notes may be 
unconditionally guaranteed on an unsecured, senior subordinated basis, 
jointly and severally, by each Subsidiary of the Company that executes and 
delivers a supplemental indenture to the Senior Subordinated Note Indenture 
pursuant to the terms of the covenant described below under the caption 
entitled "--Certain Covenants--Subsidiary Guarantees." See "--Certain 
Covenants--Subsidiary Guarantees." As of March 31, 1997, on a pro forma basis 
after giving effect to the Merger, including the Merger Financing and the 
application of the proceeds therefrom, the Company would have had Senior Debt 
of approximately $503.0 million and the Company's Subsidiaries would have had 
approximately $10.9 million of outstanding liabilities, including trade 
payables. The Senior Subordinated Note Indenture will permit the incurrence 
of certain additional Senior Debt and Indebtedness of the Company's 
Subsidiaries in the future. See "--Certain Covenants--Incurrence of 
Indebtedness and Issuance of Preferred Stock." 

   As of the date of the Senior Subordinated Note Indenture, all of the 
Company's Subsidiaries will be Restricted Subsidiaries. However, under 
certain circumstances, the Company will be permitted to designate current or 
future Subsidiaries as Unrestricted Subsidiaries. Unrestricted Subsidiaries 
will not be subject to many of the restrictive covenants set forth in the 
Senior Subordinated Note Indenture. 

PRINCIPAL, MATURITY AND INTEREST 

   The Senior Subordinated Notes will be limited in aggregate principal 
amount to $150.0 million and will mature on August 1, 2007. Interest on the 
Senior Subordinated Notes will accrue at the rate of 9 3/4% per annum and 
will be payable semiannually in arrears on February 1 and August 1, 
commencing on February 1, 1998, to Holders of record on the immediately 
preceding January 15 and July 15. Interest on the Senior Subordinated Notes 
will accrue from the most recent date to which interest has been paid or, if 
no interest has been paid, from the date of original issuance. Interest will 
be computed on the basis of a 360-day year comprised of twelve 30-day months. 
Principal, premium, if any, and interest on the Senior Subordinated Notes 
will be payable at the office or agency of the Company maintained for such 
purpose within the City and State of New York or, at the option of the 
Company, payment of interest may be made by check mailed to the Holders of 
the Senior Subordinated Notes at their respective addresses set forth in the 
register of Holders of Senior Subordinated Notes; provided that all payments 
with respect to Senior Subordinated Notes represented by one or more 
permanent global Senior Subordinated Notes will be 

                                       74
<PAGE>

paid by wire transfer of immediately available funds to the account of the 
Depository Trust Company or any successor thereto. Until otherwise designated 
by the Company, the Company's office or agency in New York will be the office 
of the Trustee maintained for such purpose. The Senior Subordinated Notes 
will be issued in minimum denominations of $1,000 and integral multiples 
thereof. 

SUBORDINATION 

   The payment of Subordinated Note Obligations will be subordinated in right 
of payment, as set forth in the Senior Subordinated Note Indenture, to the 
prior payment in full in cash or cash equivalents of all Senior Debt, whether 
outstanding on the date of the Senior Subordinated Note Indenture or 
thereafter incurred. 

   Upon any distribution to creditors of the Company in a liquidation or 
dissolution of the Company or in a bankruptcy, reorganization, insolvency, 
receivership or similar proceeding relating to the Company or its property, 
an assignment for the benefit of creditors or any marshaling of the Company's 
assets and liabilities, the holders of Senior Debt will be entitled to 
receive payment in full in cash or cash equivalents of all Obligations due in 
respect of such Senior Debt (including interest after the commencement of any 
such proceeding at the rate specified in the applicable Senior Debt) before 
the Holders of Senior Subordinated Notes will be entitled to receive any 
payment with respect to Subordinated Note Obligations (except that Holders of 
Senior Subordinated Notes may receive Permitted Junior Securities and 
payments made from the trust described under "--Legal Defeasance and Covenant 
Defeasance"), and until all Obligations with respect to Senior Debt are paid 
in full in cash or cash equivalents, any distribution to which the Holders of 
Senior Subordinated Notes would be entitled shall be made to the holders of 
Senior Debt (except that Holders of Senior Subordinated Notes may receive 
Permitted Junior Securities and payments made from the trust described under 
"--Legal Defeasance and Covenant Defeasance"). 

   The Company also may not make any payment upon or in respect of the 
Subordinated Note Obligations (except in Permitted Junior Securities or from 
the trust described under "--Legal Defeasance and Covenant Defeasance") if 
(i) a default in the payment of the principal of (including reimbursement 
obligations in respect of letters of credit), premium, if any, or interest 
on, or commitment fees related to, Designated Senior Debt occurs and is 
continuing beyond any applicable period of grace or (ii) any other default 
occurs and is continuing with respect to Designated Senior Debt that permits 
holders of the Designated Senior Debt as to which such default relates to 
accelerate its maturity and the Trustee receives a notice of such default (a 
"Payment Blockage Notice") from the Company or the holders of any Designated 
Senior Debt (or their representative). Payments on the Senior Subordinated 
Notes may and shall be resumed (a) in the case of a payment default, upon the 
date on which such default is cured or waived and (b) in case of a nonpayment 
default, the earlier of the date on which such nonpayment default is cured or 
waived or 179 days after the date on which the applicable Payment Blockage 
Notice is received, unless the maturity of any Designated Senior Debt has 
been accelerated. No new period of payment blockage may be commenced unless 
and until 360 days have elapsed since the effectiveness of the immediately 
prior Payment Blockage Notice. No nonpayment default that existed or was 
continuing on the date of delivery of any Payment Blockage Notice to the 
Trustee shall be, or be made, the basis for a subsequent Payment Blockage 
Notice unless such default shall have been cured or waived for a period of 
not less than 90 days. 

   As a result of the subordination provisions described above, in the event 
of a liquidation or insolvency, Holders of Senior Subordinated Notes may 
recover less ratably than creditors of the Company who are holders of Senior 
Debt. On a pro forma basis, after giving effect to the Merger, including the 
Offering and the initial borrowing under the New Credit Facility, the 
principal amount of Senior Debt outstanding at March 31, 1997 would have been 
approximately $503.0 million. The Senior Subordinated Note Indenture will 
limit, subject to certain financial tests, the amount of additional 
Indebtedness, including Senior Debt, that the Company and its Subsidiaries 
can incur. See "--Certain Covenants--Incurrence of Indebtedness and Issuance 
of Preferred Stock." 

   "Designated Senior Debt" means (i) so long as Indebtedness is outstanding 
pursuant to the New Credit Facility, all such Indebtedness incurred under the 
New Credit Facility and, thereafter, (ii) any other 

                                       75
<PAGE>

Senior Debt or Guarantor Senior Debt permitted under the Senior Subordinated 
Note Indenture the principal amount of which is $50.0 million or more and 
that has been designated by the Company as "Designated Senior Debt." 

   "Permitted Junior Securities" means Equity Interests in the Company or 
debt securities of the Company or the relevant Guarantor that are 
subordinated to all Senior Debt (and any debt securities issued in exchange 
for Senior Debt) or Guarantor Senior Debt (and any debt securities issued in 
exchange for Guarantor Senior Debt), as applicable, to substantially the same 
extent as, or to a greater extent than, the Senior Subordinated Notes are 
subordinated to Senior Debt or the Subsidiary Guarantees are subordinated to 
Guarantor Senior Debt, as applicable, pursuant to the Senior Subordinated 
Note Indenture. 

   "Senior Debt" means (i) all Obligations of the Company outstanding under 
the New Credit Facility and all Hedging Obligations payable to a lender under 
the New Credit Facility or any of its affiliates, including, without 
limitation, in each case, interest accruing subsequent to the filing of, or 
which would have accrued but for the filing of, a petition for bankruptcy, 
whether or not such interest is an allowable claim in such bankruptcy 
proceeding, (ii) any other Indebtedness permitted to be incurred by the 
Company under the terms of the Senior Subordinated Note Indenture, unless the 
instrument under which such Indebtedness is incurred expressly provides that 
it is on a parity with or subordinated in right of payment to the Senior 
Subordinated Notes and (iii) all Obligations with respect to the foregoing. 
Notwithstanding anything to the contrary in the foregoing, Senior Debt will 
not include (a) any liability for federal, state, local or other taxes owed 
or owing by the Company or any of its Subsidiaries, (b) any Indebtedness of 
the Company to any of its Subsidiaries or other Affiliates, (c) any accounts 
payable or trade liabilities arising in the ordinary course of business 
(including instruments evidencing such liabilities) other than obligations in 
respect of bankers' acceptances and letters of credit under the New Credit 
Facility, (d) any Indebtedness that is incurred in violation of the Senior 
Subordinated Note Indenture, (e) Indebtedness which, when incurred and 
without respect to any election under Section 1111(b) of Title 11, United 
States Code, is without recourse to the Company, (f) any Indebtedness, 
guarantee or obligation of the Company which is subordinate or junior in 
right of payment to any other Indebtedness, guarantee or obligation of the 
Company, (g) Indebtedness evidenced by the Senior Subordinated Notes and (h) 
Capital Stock of the Company. 

   "Subordinated Note Obligations" means all Obligations with respect to the 
Senior Subordinated Notes, including, without limitation, principal, premium 
(if any) and interest payable pursuant to the terms of the Senior 
Subordinated Notes (including upon the acceleration or redemption thereof), 
together with and including any amounts received or receivable upon the 
exercise of rights of rescission or other rights of action (including claims 
for damages) or otherwise. 

OPTIONAL REDEMPTION 

   Except as provided in the next paragraph, the Senior Subordinated Notes 
will not be redeemable at the Company's option prior to August 1, 2002. 
Thereafter, the Senior Subordinated Notes will be subject to redemption at 
the option of the Company, in whole or in part, upon not less than 30 nor 
more than 60 days' notice, at the redemption prices (expressed as percentages 
of principal amount) set forth below, together with accrued and unpaid 
interest thereon to the applicable redemption date, if redeemed during the 
twelve-month period beginning on August 1 of the years indicated below: 

<TABLE>
<CAPTION>
                       PERCENTAGE OF 
YEAR                  PRINCIPAL AMOUNT 
- -------------------- ---------------- 
<S>                  <C>
2002 ................     104.875% 
2003 ................     103.250 
2004 ................     101.625 
2005 and thereafter       100.000% 
</TABLE>

   Prior to August 1, 2000, the Company may, at its option, on any one or 
more occasions, redeem up to 35% of the aggregate principal amount of Senior 
Subordinated Notes originally offered in the Offering at a redemption price 
equal to 109.750% of the principal amount thereof, plus accrued and unpaid 
interest 

                                       76
<PAGE>

thereon to the redemption date, with the net cash proceeds of one or more 
Equity Offerings by (i) the Company or (ii) Holdings to the extent the net 
cash proceeds thereof are contributed to the Company as a capital 
contribution to the common equity of the Company; provided that at least 65% 
of the original aggregate principal amount of Senior Subordinated Notes 
remains outstanding immediately after the occurrence of each such redemption; 
and provided, further, that any such redemption shall occur within 90 days of 
the date of the closing of each such Equity Offering. 

MANDATORY REDEMPTION 

   Except as set forth below under "--Repurchase at the Option of Holders," 
the Company is not required to make any mandatory redemption or sinking fund 
payments with respect to the Senior Subordinated Notes. 

REPURCHASE AT THE OPTION OF HOLDERS 

 Change of Control 

   Upon the occurrence of a Change of Control, each Holder of Senior 
Subordinated Notes will have the right to require the Company to repurchase 
all or any part (equal to $1,000 or an integral multiple thereof) of such 
Holder's Senior Subordinated Notes pursuant to the offer described below (the 
"Change of Control Offer") at an offer price in cash equal to 101% of the 
aggregate principal amount thereof plus accrued and unpaid interest thereon 
to the date of purchase (the "Change of Control Payment"). Within 30 days 
following any Change of Control, the Company will mail a notice to each 
Holder describing the transaction or transactions that constitute the Change 
of Control and offering to repurchase Senior Subordinated Notes pursuant to 
the procedures required by the Senior Subordinated Note Indenture and 
described in such notice. The Company will comply with the requirements of 
Rule 14e-1 under the Exchange Act and any other securities laws and 
regulations thereunder to the extent such laws and regulations are applicable 
in connection with the repurchase of the Senior Subordinated Notes as a 
result of a Change of Control. To the extent that the provisions of any 
securities laws or regulations conflict with the provisions of the Senior 
Subordinated Note Indenture relating to such Change of Control Offer, the 
Company will comply with the applicable securities laws and regulations and 
shall not be deemed to have breached its obligations described in the Senior 
Subordinated Note Indenture by virtue thereof. 

   On the Change of Control Payment Date, the Company will, to the extent 
lawful, (1) accept for payment all Senior Subordinated Notes or portions 
thereof properly tendered pursuant to the Change of Control Offer, (2) 
deposit with the Paying Agent an amount equal to the Change of Control 
Payment in respect of all Senior Subordinated Notes or portions thereof so 
tendered and (3) deliver or cause to be delivered to the Trustee the Senior 
Subordinated Notes so accepted together with an Officers' Certificate stating 
the aggregate principal amount of Senior Subordinated Notes or portions 
thereof being purchased by the Company. The Paying Agent will promptly mail 
to each Holder of Senior Subordinated Notes so tendered the Change of Control 
Payment for such Senior Subordinated Notes, and the Trustee will promptly 
authenticate and mail (or cause to be transferred by book entry) to each 
Holder a new Senior Subordinated Note equal in principal amount to any 
unpurchased portion of the Senior Subordinated Notes surrendered, if any; 
provided that each such new Senior Subordinated Note will be in a principal 
amount of $1,000 or an integral multiple thereof. The Company will publicly 
announce the results of the Change of Control Offer on or as soon as 
practicable after the Change of Control Payment Date. 

   The Senior Subordinated Note Indenture will provide that, prior to 
complying with the provisions of this covenant, but in any event within 30 
days following a Change of Control, the Company will either repay all 
outstanding amounts under all Senior Debt or offer to repay in full all 
outstanding amounts under all Senior Debt and repay the Obligations owed to 
each lender who has accepted such offer or obtain the requisite consents, if 
any, under all outstanding Senior Debt to permit the repurchase of the Senior 
Subordinated Notes required by this covenant. 

   Except as described above with respect to a Change of Control, the Senior 
Subordinated Note Indenture does not contain provisions that permit the 
Holders of the Senior Subordinated Notes to require that the Company 
repurchase or redeem the Senior Subordinated Notes in the event of a 
takeover, recapitalization or similar restructuring. 

                                       77
<PAGE>

   The Company's other Senior Debt, including the New Credit Facility, 
contains prohibitions of certain events that would constitute a Change of 
Control. In addition, the exercise by the Holders of Senior Subordinated 
Notes of their right to require the Company to repurchase the Senior 
Subordinated Notes could cause a default under such other Senior Debt, even 
if the Change of Control itself does not, due to the financial effect of such 
repurchases on the Company. Finally, the Company's ability to pay cash to the 
Holders of Senior Subordinated Notes upon a repurchase may be limited by the 
Company's then existing financial resources. 

   The definition of Change of Control includes a phrase relating to the 
sale, lease, transfer, conveyance or other disposition of "all or 
substantially all" of the assets of the Company and its Subsidiaries, taken 
as a whole. Although there is a developing body of case law interpreting the 
phrase "substantially all," there is no precisely established definition of 
the phrase under applicable law. Accordingly, the ability of a Holder of 
Senior Subordinated Notes to require the Company to repurchase such Senior 
Subordinated Notes as a result of a sale, lease, transfer, conveyance or 
other disposition of less than all of the assets of the Company and its 
Subsidiaries taken as a whole to another Person or group may be uncertain. 

 Asset Sales 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any of its Restricted Subsidiaries to, engage in an 
Asset Sale unless (i) the Company (or the Restricted Subsidiary, as the case 
may be) receives consideration at the time of such Asset Sale at least equal 
to the fair market value (evidenced by a resolution of the Board of Directors 
set forth in an Officers' Certificate delivered to the Trustee) of the assets 
or Equity Interests issued or sold or otherwise disposed of and (ii) at least 
75% of the consideration therefor received by the Company or such Restricted 
Subsidiary is in the form of (I) cash or Cash Equivalents or (II) property or 
assets that are used or useful in a Permitted Business, or Capital Stock of 
any Person primarily engaged in a Permitted Business if, as a result of the 
acquisition by the Company or any Restricted Subsidiary thereof, such Person 
becomes a Restricted Subsidiary; provided that the amount of (x) any 
liabilities (as shown on the Company's or such Restricted Subsidiary's most 
recent balance sheet or in the notes thereto), of the Company or any 
Restricted Subsidiary (other than contingent liabilities and liabilities of 
the Company that are by their terms subordinated to the Senior Subordinated 
Notes or any guarantee thereof) that are assumed by the transferee of any 
such assets pursuant to a customary novation agreement that releases the 
Company or such Restricted Subsidiary from further liability and (y) any 
notes or other obligations received by the Company or any such Restricted 
Subsidiary from such transferee that are converted by the Company or such 
Restricted Subsidiary into cash or Cash Equivalents (to the extent of the 
cash or Cash Equivalents received) within 180 days following the closing of 
such Asset Sale, will be deemed to be cash for purposes of this provision; 
provided further, that the 75% limitation referred to above shall not apply 
to any sale, transfer or other disposition of assets in which the cash 
portion of the consideration received therefor, determined in accordance with 
the foregoing proviso, is equal to or greater than what the after-tax net 
proceeds would have been had such transaction complied with the 
aforementioned 75% limitation. 

   Within 365 days after the Company's or any Restricted Subsidiary's receipt 
of any Net Proceeds from an Asset Sale, the Company or such Restricted 
Subsidiary may apply such Net Proceeds (a) to permanently reduce Indebtedness 
under Senior Debt or Guarantor Senior Debt (and to correspondingly reduce 
commitments with respect thereto), to permanently reduce Indebtedness of a 
Restricted Subsidiary that is not a Guarantor or Pari Passu Indebtedness 
(provided that if the Company shall so repay Pari Passu Indebtedness, it will 
equally and ratably reduce Indebtedness under the Notes if the Notes are then 
redeemable or, if the Notes may not be then redeemed, the Company shall make 
an offer (in accordance with the procedures set forth below for an Asset Sale 
Offer) to all Holders to purchase at 100% of the principal amount thereof the 
amount of Senior Subordinated Notes that would otherwise be redeemed or (b) 
to an investment in property, capital expenditures or assets that are used or 
useful in a Permitted Business, or Capital Stock of any Person primarily 
engaged in a Permitted Business if, as a result of the acquisition by the 
Company or any Restricted Subsidiary thereof, such Person becomes a 
Restricted Subsidiary. Any Net Proceeds from Asset Sales that are not applied 
or invested as provided in the preceding sentence of this paragraph will be 
deemed to constitute "Excess Proceeds." When the aggregate amount of Excess 
Proceeds exceeds $15.0 million, the Company will be required to make an 

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offer to all Holders of Senior Subordinated Notes (an "Asset Sale Offer") to 
purchase the maximum principal amount of Senior Subordinated Notes that may 
be purchased out of the Excess Proceeds at an offer price in cash in an 
amount equal to 100% of the principal amount thereof plus accrued and unpaid 
interest thereon to the date of purchase, in accordance with the procedures 
set forth in the Senior Subordinated Note Indenture. To the extent that the 
aggregate amount of Senior Subordinated Notes tendered pursuant to an Asset 
Sale Offer is less than the Excess Proceeds, the Company may use any 
remaining Excess Proceeds for general corporate purposes. If the aggregate 
principal amount of Senior Subordinated Notes surrendered by Holders thereof 
exceeds the amount of Excess Proceeds, the Trustee shall select the Senior 
Subordinated Notes to be purchased on a pro rata basis. Upon completion of 
such Asset Sale Offer, the amount of Excess Proceeds shall be reset at zero. 

   The Company will comply with the requirements of Rule 14e-1 under the 
Exchange Act and any other securities laws and regulations thereunder to the 
extent such laws and regulations are applicable in connection with the 
repurchase of the Senior Subordinated Notes pursuant to an Asset Sale Offer. 
To the extent that the provisions of any securities laws or regulations 
conflict with the provisions of the Senior Subordinated Note Indenture 
relating to such Asset Sale Offer, the Company will comply with the 
applicable securities laws and regulations and shall not be deemed to have 
breached its obligations described in the Senior Subordinated Note Indenture 
by virtue thereof. 

 Selection and Notice 

   If less than all of the Senior Subordinated Notes are to be redeemed at 
any time, selection of Senior Subordinated Notes for redemption will be made 
by the Trustee in compliance with the requirements of the principal national 
securities exchange, if any, on which the Senior Subordinated Notes are 
listed or, if the Senior Subordinated Notes are not so listed, on a pro rata 
basis, by lot or by such other method as the Trustee deems fair and 
appropriate, provided that no Senior Subordinated Notes with a principal 
amount of $1,000 or less shall be redeemed in part. Notice of redemption 
shall be mailed by first class mail at least 30 but not more than 60 days 
before the redemption date to each Holder of Senior Subordinated Notes to be 
redeemed at its registered address. If any Senior Subordinated Note is to be 
redeemed in part only, the notice of redemption that relates to such Senior 
Subordinated Note shall state the portion of the principal amount thereof to 
be redeemed. A new Senior Subordinated Note in principal amount equal to the 
unredeemed portion thereof will be issued in the name of the Holder thereof 
upon cancellation of the original Senior Subordinated Note. On and after the 
redemption date, interest will cease to accrue on Senior Subordinated Notes 
or portions thereof called for redemption. 

CERTAIN COVENANTS 

 Restricted Payments 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any of its Restricted Subsidiaries to, directly or 
indirectly: (i) declare or pay any dividend or make any other payment or 
distribution on account of any Equity Interests of the Company or any of its 
Restricted Subsidiaries (other than dividends or distributions payable in 
Equity Interests (other than Disqualified Stock) of the Company or dividends 
or distributions payable to the Company or any Wholly Owned Restricted 
Subsidiary); (ii) purchase, redeem or otherwise acquire or retire for value 
any Equity Interests of the Company, any of its Restricted Subsidiaries or 
any other Affiliate of the Company (other than any such Equity Interests 
owned by the Company or any Restricted Subsidiary of the Company); (iii) make 
any principal payment on, or purchase, redeem, defease or otherwise acquire 
or retire for value any Indebtedness of the Company that is subordinated in 
right of payment to the Senior Subordinated Notes, except in accordance with 
the scheduled mandatory redemption or repayment provisions set forth in the 
original documentation governing such Indebtedness (but not pursuant to any 
mandatory offer to repurchase upon the occurrence of any event); or (iv) make 
any Restricted Investment (all such payments and other actions set forth in 
clauses (i) through (iv) above being collectively referred to as "Restricted 
Payments"), unless: 

     (a) no Default or Event of Default shall have occurred and be continuing 
    or would occur as a consequence thereof, and 

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     (b) immediately after giving effect to such transaction on a pro forma 
    basis, the Company would have been permitted to incur at least $1.00 of 
    additional Indebtedness pursuant to the Fixed Charge Coverage Ratio test 
    set forth in the first paragraph of the covenant described below under 
    caption entitled "--Incurrence of Indebtedness and Issuance of Preferred 
    Stock," and 

     (c) such Restricted Payment, together with the aggregate of all other 
    Restricted Payments made by the Company and its Restricted Subsidiaries 
    after the date of the Senior Subordinated Note Indenture (excluding 
    Restricted Payments permitted by clauses (i) (to the extent that the 
    declaration of any dividend referred to therein reduces amounts available 
    for Restricted Payments pursuant to this clause (c)), (ii), (iii), (v), 
    (vi), (vii), (viii), (x), (xi), (xii), (xv), (xvii) and (xviii) of the 
    next succeeding paragraph), is less than the sum of (1) 50% of the 
    Adjusted Consolidated Net Income of the Company for the period (taken as 
    one accounting period) from the beginning of the first calendar month 
    commencing after the date of the Senior Subordinated Note Indenture to the 
    end of the Company's most recently ended fiscal quarter for which internal 
    financial statements are available at the time of such Restricted Payment 
    (or, if such Adjusted Consolidated Net Income for such period is a 
    deficit, minus 100% of such deficit), plus (2) 100% of the Qualified 
    Proceeds received by the Company since the date of the Senior Subordinated 
    Note Indenture from contributions to the Company's capital or the issue or 
    sale since the date of the Senior Subordinated Note Indenture of Equity 
    Interests of the Company or of convertible debt securities of the Company 
    that have been converted into such Equity Interests (other than Equity 
    Interests (or convertible debt securities) sold to a Subsidiary of the 
    Company and other than Designated Preferred Stock, Disqualified Stock or 
    convertible debt securities that have been converted into Disqualified 
    Stock), plus (3) the amount equal to the net reduction in Investments in 
    Persons after the date of the Senior Subordinated Note Indenture who are 
    not Restricted Subsidiaries (other than Permitted Investments) resulting 
    from (x) Qualified Proceeds received as a dividend, repayment of a loan or 
    advance or other transfer of assets (valued at the fair market value 
    thereof) to the Company or any Restricted Subsidiary from such Persons, 
    (y) Qualified Proceeds received upon the sale or liquidation of such 
    Investment and (z) the redesignation of Unrestricted Subsidiaries (other 
    than any Unrestricted Subsidiary designated as such pursuant to clause 
    (ix) or (xvi) of the following paragraph) whose assets are used or useful 
    in, or which is engaged in, one or more Permitted Business as Restricted 
    Subsidiaries (valued (proportionate to the Company's equity interest in 
    such Subsidiary) at the fair market value of the net assets of such 
    Subsidiary at the time of such redesignation) not to exceed, in the case 
    of clauses (x), (y) and (z), the amount of Investments previously made by 
    the Company or any Restricted Subsidiary in such Person, which amount was 
    a Restricted Payment, plus (4) all cash payments received after the date 
    of the Senior Subordinated Note Indenture by the Company from Holdings 
    with respect to the Intercompany Note; provided that no proceeds received 
    by the Company from the issue or sale of any Equity Interests of the 
    Company will be counted in determining the amount available for Restricted 
    Payments under this clause (c) to the extent such proceeds were used to 
    redeem, repurchase, retire or acquire any Equity Interests or Subordinated 
    Indebtedness of the Company pursuant to clauses (ii) and (iv) of the next 
    succeeding paragraph. 

   The foregoing provisions will not prohibit: 

        (i) the payment of any dividend within 60 days after the date of 
       declaration thereof, if at such date of declaration such payment would 
       have complied with the provisions of the Senior Subordinated Note 
       Indenture; 

        (ii) the redemption, repurchase, retirement or other acquisition of 
       any Equity Interests of the Company or Subordinated Indebtedness of 
       the Company or any Guarantor in exchange for, or out of the net 
       proceeds of, the substantially concurrent sale (other than to a 
       Subsidiary of the Company) of Equity Interests of the Company (other 
       than Disqualified Stock); provided that the amount of any such net 
       cash proceeds that are utilized for any such redemption, repurchase, 
       retirement or other acquisition shall be excluded from clause (c)(2) 
       of the preceding paragraph; 

        (iii) the defeasance, redemption, repurchase or other acquisition of 
       Subordinated Indebtedness with the net proceeds from an incurrence of 
       Permitted Refinancing Indebtedness; 

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        (iv) the repurchase, redemption or other acquisition or retirement 
       for value of any Equity Interests of the Company or Holdings held by 
       any member of the Company's or any of the Company's Restricted 
       Subsidiaries' management pursuant to any management equity 
       subscription agreement or stock option agreement and any dividend to 
       Holdings to fund any such repurchase, redemption or acquisition; 
       provided that (A) the aggregate price paid for all such repurchased, 
       redeemed, acquired or retired Equity Interests shall not exceed (I) 
       $5.0 million in any calendar year (with unused amounts in any calendar 
       year being carried over to succeeding calendar years subject to a 
       maximum (without giving effect to the following clause (II)) of $10.0 
       million in any calendar year) plus (II) the aggregate cash proceeds 
       received by the Company during such calendar year from any reissuance 
       of Equity Interests by Holdings or the Company to members of 
       management of the Company and its Restricted Subsidiaries and (B) no 
       Default or Event of Default shall have occurred and be continuing 
       immediately after such transaction; provided further that the 
       aggregate cash proceeds referred to in clause (II) above shall be 
       excluded from clause (c)(2) of the preceding paragraph; 

        (v) the payment of dividends or the making of loans or advances by 
       the Company to Holdings not to exceed $2.0 million in any fiscal year 
       for costs and expenses incurred by Holdings in its capacity as a 
       holding company or for services rendered by Holdings on behalf of the 
       Company; 

        (vi) the payment of dividends by a Restricted Subsidiary on any class 
       of common stock of such Restricted Subsidiary if (A) such dividend is 
       paid pro rata to all holders of such class of common stock and (B) at 
       least 51% of such class of common stock is held by the Company or one 
       or more of its Restricted Subsidiaries; 

        (vii) the repurchase of any class of common stock of a Restricted 
       Subsidiary if (A) such repurchase is made pro rata with respect to 
       such class of common stock and (B) at least 51% of such class of 
       common stock is held by the Company or one or more of its Restricted 
       Subsidiaries; 

        (viii) payments to Holdings (A) pursuant to the Tax Sharing Agreement 
       as in effect on the date of the Senior Subordinated Note Indenture and 
       (B) pursuant to the Tax Sharing Agreement as amended from time to 
       time; provided however; that in no event shall the amount permitted to 
       be paid pursuant to this clause (viii) (B) exceed the amount the 
       Company would be required to pay for income taxes were it to file a 
       consolidated tax return for itself and its consolidated Restricted 
       Subsidiaries; 

        (ix) any other Restricted Investment made in a Permitted Business 
       which, together with all other Restricted Investments made pursuant to 
       this clause (ix) since the date of the Senior Subordinated Note 
       Indenture, does not exceed $30.0 million (in each case, after giving 
       effect to all subsequent reductions in the amount of any Restricted 
       Investment made pursuant to this clause (ix), either as a result of 
       (A) the repayment or disposition thereof for cash or (B) as a result 
       of the redesignation of an Unrestricted Subsidiary as a Restricted 
       Subsidiary (valued proportionate to the Company's equity interest in 
       such Subsidiary at the time of such redesignation) at the fair market 
       value of the net assets of such Subsidiary at the time of such 
       redesignation), in the case of clause (A) and (B), not to exceed the 
       amount of such Restricted Investment previously made pursuant to this 
       clause (ix); provided that no Default or Event of Default shall have 
       occurred and be continuing immediately after making such Restricted 
       Investment; 

        (x) the declaration and payment of dividends to holders of any class 
       or series of Disqualified Stock of the Company or any Guarantor issued 
       after the date of the Senior Subordinated Note Indenture in accordance 
       with the covenant described below under the caption "--Incurrence of 
       Indebtedness and Issuance of Preferred Stock;" provided that no 
       Default or Event of Default shall have occurred and be continuing 
       immediately after such declaration or payment; 

        (xi) repurchases of Equity Interests deemed to occur upon exercise of 
       stock options if such Equity Interests represent a portion of the 
       exercise price of such options; 

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        (xii) (A) payments made by the Company in respect of statutory 
       appraisal rights (and any settlement thereof) and (B) payments made by 
       the Company to fund the cash consideration payable in the Merger 
       (including pursuant to statutory appraisal rights and any settlement 
       thereof) to security holders of Holdings (including without 
       limitation, the Cash Merger Consideration, the Option Cash Proceeds 
       and the Warrant Cash Proceeds) and fees and expenses of the Company 
       and Holdings in connection with the Merger and (C) dividends to 
       Holdings for any such payments referred to in clause (B); 

        (xiii) a Restricted Payment to pay for the repurchase, retirement or 
       other acquisition or retirement for value of Equity Interests of 
       Holdings outstanding on the date of the Senior Subordinated Note 
       Indenture and which are not held by the Principals or any member of 
       management of Holdings or any Subsidiary of Holdings on the date of 
       the Senior Subordinated Note Indenture (including any Equity Interests 
       issued in respect of such Equity Interests as a result of a stock 
       split, recapitalization, merger, combination, consolidation or 
       otherwise, but excluding any Equity Interests issued pursuant to any 
       management equity plan or stock option plan or similar agreement), 
       provided that the aggregate Restricted Payments made under this clause 
       (xiii) shall not exceed $40.0 million, provided further that prior to 
       the first anniversary of the consummation of the Merger, the aggregate 
       amount of Restricted Payments made under this clause (xiii) shall not 
       exceed $20.0 million, provided further that notwithstanding the 
       foregoing proviso, the Company shall be permitted to make Restricted 
       Payments under this clause (xiii) only if after giving effect thereto, 
       the Company would be permitted to incur at least $1.00 of additional 
       Indebtedness pursuant to the Fixed Charge Coverage Ratio test set 
       forth in the first paragraph of the covenant described under the 
       caption entitled "--Incurrence of Indebtedness and Issuance of 
       Preferred Stock;" provided that no Default or Event of Default shall 
       have occurred and be continuing immediately after making such 
       Restricted Payment; 

        (xiv) the payment of dividends on the Company's common stock, 
       following the first public offering of the Company's or Holdings' 
       common stock after the date of the Senior Subordinated Note Indenture, 
       of up to 6.0% per annum of (A) the net proceeds received by the 
       Company from such public offering of its common stock or (B) the net 
       proceeds received by the Company from such public offering of 
       Holdings' common stock as common equity or preferred equity (other 
       than Disqualified Stock), other than, in each case, with respect to 
       public offerings with respect to the Company's or Holdings' common 
       stock registered on Form S-8; provided that no Default or Event of 
       Default shall have occurred and be continuing immediately after any 
       such payment of dividends; 

        (xv) the declaration and payment of dividends to holders of any class 
       or series of Designated Preferred Stock issued after the date of the 
       Senior Subordinated Note Indenture; provided, however, immediately 
       after the date of issuance of such Designated Preferred Stock, after 
       giving effect to such issuance on a pro forma basis, the Company would 
       have been permitted to incur at least $1.00 of additional Indebtedness 
       pursuant to the Fixed Charge Coverage Ratio test set forth in the 
       first paragraph of the covenant described below under caption entitled 
       "--Incurrence of Indebtedness and Issuance of Preferred Stock;" 

        (xvi) any other Restricted Payment which, together with all other 
       Restricted Payments made pursuant to this clause (xvi) since the date 
       of the Senior Subordinated Note Indenture, does not exceed $20.0 
       million (in each case, after giving effect to all subsequent 
       reductions in the amount of any Restricted Investment made pursuant to 
       this clause (xvi) either as a result of (A) the repayment or 
       disposition thereof for cash or (B) the redesignation of an 
       Unrestricted Subsidiary as a Restricted Subsidiary (valued 
       proportionate to the Company's equity interest in such Subsidiary at 
       the time of such redesignation) at the fair market value of the net 
       assets of such Subsidiary at the time of such redesignation), in the 
       case of clause (A) and (B), not to exceed the amount of such 
       Restricted Investment previously made pursuant to this clause (xvi); 
       provided that no Default or Event of Default shall have occurred and 
       be continuing immediately after making such Restricted Payment; 

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        (xvii) the pledge by the Company of the Capital Stock of an 
       Unrestricted Subsidiary of the Company to secure Non-Recourse Debt of 
       such Unrestricted Subsidiary; and 

        (xviii) distributions or payments of Receivables Fees. 

   The Board of Directors may designate any Restricted Subsidiary to be an 
Unrestricted Subsidiary if such designation would not cause a Default. For 
purposes of making such designation, all outstanding Investments by the 
Company and its Restricted Subsidiaries (except to the extent repaid in cash) 
in the Subsidiary so designated will be deemed to be Restricted Payments at 
the time of such designation and will reduce the amount available for 
Restricted Payments under the first paragraph of this covenant. All such 
outstanding Investments will be deemed to constitute Restricted Investments 
in an amount equal to the greater of (i) the net book value of such 
Investments at the time of such designation and (ii) the fair market value of 
such Investments at the time of such designation. Such designation will only 
be permitted if such Restricted Investment would be permitted at such time 
and if such Restricted Subsidiary otherwise meets the definition of an 
Unrestricted Subsidiary. 

   The amount of (i) all Restricted Payments (other than Restricted Payments 
made in cash) shall be the fair market value on the date of the Restricted 
Payment of the asset(s) or securities proposed to be transferred or issued by 
the Company or such Restricted Subsidiary, as the case may be, pursuant to 
the Restricted Payment and (ii) Qualified Proceeds (other than cash) shall be 
the fair market value on the date of receipt thereof by the Company of such 
Qualified Proceeds. The fair market value of any non-cash Restricted Payment 
and Qualified Proceeds shall be determined by the Board of Directors whose 
resolution with respect thereto shall be delivered to the Trustee, such 
determination to be based upon an opinion or appraisal issued by an 
accounting, appraisal or investment banking firm of national standing if such 
fair market value exceeds $20.0 million. Not later than the date of making 
any Restricted Payment, the Company shall deliver to the Trustee an Officers' 
Certificate stating that such Restricted Payment is permitted and setting 
forth the basis upon which the calculations required by the covenant 
"Restricted Payments" were computed, which calculations shall be based upon 
the Company's latest available financial statements. 

 Incurrence of Indebtedness and Issuance of Preferred Stock 

   The Senior Subordinated Note Indenture will provide that (i) the Company 
will not, and will not permit any of its Restricted Subsidiaries to, directly 
or indirectly, create, incur, issue, assume, guarantee or otherwise become, 
directly or indirectly liable, contingently or otherwise, with respect to 
(collectively, "incur") any Indebtedness (including Acquired Debt), (ii) that 
neither the Company nor any Guarantor will issue any Disqualified Stock and 
(iii) the Company will not permit any of the Company's Restricted 
Subsidiaries that are not Guarantors to issue any shares of preferred stock; 
provided, however, that the Company and any Guarantor may incur Indebtedness 
(including Acquired Debt) or issue shares of Disqualified Stock, if the 
Company's Fixed Charge Coverage Ratio for the Company's most recently ended 
four fiscal quarters for which internal financial statements are available 
immediately preceding the date on which such additional Indebtedness is 
incurred or such Disqualified Stock is issued would have been at least 2.00 
to 1.00, determined on a pro forma basis (including a pro forma application 
of the net proceeds therefrom), as if the additional Indebtedness had been 
incurred, or the Disqualified Stock had been issued, as the case may be, at 
the beginning of such four-quarter period. 

   The foregoing provisions will not apply to (collectively, "Permitted 
Debt"): 

     (i) the incurrence by the Company and the Guarantors of Indebtedness 
    under the New Credit Facility; provided that the aggregate principal 
    amount of all Indebtedness (with letters of credit and bankers' 
    acceptances being deemed to have a principal amount equal to the maximum 
    face amount thereunder) outstanding under the New Credit Facility after 
    giving effect to such incurrence does not exceed an amount equal to $625.0 
    million; 

     (ii) the incurrence by the Company and any Guarantor of Indebtedness 
    represented by the Senior Subordinated Notes and the Subsidiary 
    Guarantees; 

     (iii) the incurrence by the Company or any of its Restricted Subsidiaries 
    of Indebtedness represented by Capital Lease Obligations, mortgage 
    financings or purchase money obligations, in 

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    each case, incurred for the purpose of financing all or any part of the 
    purchase price or cost of construction or improvement of property used in 
    the business of the Company or such Restricted Subsidiary, in aggregate 
    principal amount not to exceed $25.0 million at any time outstanding; 

     (iv) Existing Indebtedness; 

     (v) the incurrence by the Company or any of its Restricted Subsidiaries 
    of Permitted Refinancing Indebtedness in exchange for, or the net proceeds 
    of which are used to extend, refinance, renew, replace, defease or refund, 
    Indebtedness that was permitted by the Senior Subordinated Note Indenture; 

     (vi) Indebtedness of the Company to a Restricted Subsidiary; provided 
    that any such Indebtedness is made pursuant to an intercompany note and is 
    subordinated in right of payment to the Senior Subordinated Notes; 
    provided further that any subsequent issuance or transfer of any Capital 
    Stock or other event which results in any such Restricted Subsidiary 
    ceasing to be a Restricted Subsidiary or any subsequent transfer of any 
    such Indebtedness (except to the Company or another Restricted Subsidiary) 
    shall be deemed, in each case, to be an incurrence of such Indebtedness; 

     (vii) Indebtedness of a Restricted Subsidiary to the Company or another 
    Restricted Subsidiary; provided that (i) any such Indebtedness is made 
    pursuant to an intercompany note and (ii) if a Guarantor incurs such 
    Indebtedness to a Restricted Subsidiary that is not a Guarantor, such 
    Indebtedness is subordinated in right of payment to the Subsidiary 
    Guarantee of such Guarantor; provided further that any subsequent issuance 
    or transfer of any Capital Stock of any Restricted Subsidiary to whom such 
    Indebtedness is owed or any other event which results in any such 
    Restricted Subsidiary ceasing to be a Restricted Subsidiary or any 
    subsequent transfer of any such Indebtedness (except to the Company or 
    another Restricted Subsidiary) shall be deemed, in each case, to be an 
    incurrence of such Indebtedness; 

     (viii) the incurrence by the Company or any of its Restricted 
    Subsidiaries of Hedging Obligations that are incurred for the purpose of 
    fixing or hedging (a) interest rate risk with respect to any floating rate 
    Indebtedness of such Person that is permitted by the terms of the Senior 
    Subordinated Note Indenture to be outstanding or (b) exchange rate risk 
    with respect to agreements or Indebtedness of such Person payable 
    denominated in a currency other than U.S. dollars; provided that such 
    agreements do not increase the Indebtedness of the obligor outstanding at 
    any time other than as a result of fluctuations in foreign currency 
    exchange rates or interest rates or by reason of fees, indemnities and 
    compensation payable thereunder; 

     (ix) the incurrence by the Company or any of its Restricted Subsidiaries 
    of Acquired Debt in an aggregate principal amount at any time outstanding 
    not to exceed $25.0 million; 

     (x) the incurrence by the Company of Indebtedness (in addition to 
    Indebtedness permitted by any other clause of this paragraph) in an 
    aggregate principal amount at any time outstanding not to exceed $35.0 
    million; 

     (xi) Indebtedness arising from agreements of the Company or a Restricted 
    Subsidiary providing for indemnification, adjustment of purchase price or 
    similar obligations, in each case, incurred or assumed in connection with 
    the disposition of any business, assets or a Restricted Subsidiary, other 
    than guarantees of Indebtedness incurred by any Person acquiring all or 
    any portion of such business, assets or a Restricted Subsidiary for the 
    purpose of financing such acquisition; provided, however, that (i) such 
    Indebtedness is not reflected on the balance sheet of the Company or any 
    Restricted Subsidiary (contingent obligations referred to in a footnote to 
    financial statements and not otherwise reflected on the balance sheet will 
    not be deemed to be reflected on such balance sheet for purposes of this 
    clause (i)) and (ii) the maximum assumable liability in respect of all 
    such Indebtedness shall at no time exceed the gross proceeds including 
    noncash proceeds (the fair market value of such noncash proceeds being 
    measured at the time received and without giving effect to any subsequent 
    changes in value) actually received by the Company and its Restricted 
    Subsidiaries in connection with such disposition; 

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     (xii) obligations in respect of performance and surety bonds and 
    completion guarantees provided by the Company or any Restricted Subsidiary 
    in the ordinary course of business; and 

     (xiii) any guarantee by a Restricted Subsidiary of the Company of Senior 
    Debt or Pari Passu Indebtedness of the Company that was permitted to be 
    incurred under the Senior Subordinated Note Indenture; provided that, 
    prior to or concurrently with the issuance of such guarantee such 
    Restricted Subsidiary complies with the terms of the covenant entitled 
    "--Subsidiary Guarantees." 

   For purposes of determining compliance with this covenant, in the event 
that an item of Indebtedness meets the criteria of more than one of the 
categories of Permitted Debt described in clauses (i) through (xiii) above or 
is entitled to be incurred pursuant to the first paragraph of this covenant, 
the Company shall, in its sole discretion, classify such item of Indebtedness 
in any manner that complies with this covenant and such item of Indebtedness 
will be treated as having been incurred pursuant to only one of such clauses 
or pursuant to the first paragraph hereof. Accrual of interest and the 
accretion of accreted value will not be deemed to be an incurrence of 
Indebtedness for purposes of this covenant. 

 Sale and Leaseback Transactions 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any of its Restricted Subsidiaries to, enter into 
any sale and leaseback transaction; provided that the Company and any 
Guarantor may enter into a sale and leaseback transaction if (i) the Company 
or such Guarantor could have (a) incurred Indebtedness in an amount equal to 
the Attributable Debt relating to such sale and leaseback transaction 
pursuant to the Fixed Charge Coverage Ratio test set forth in the first 
paragraph of the covenant described above under the caption entitled 
"--Incurrence of Indebtedness and Issuance of Preferred Stock" and (b) 
incurred a Lien to secure such Indebtedness pursuant to the covenant 
described below under the caption entitled "--Liens," (ii) the gross cash 
proceeds of such sale and leaseback transaction are at least equal to the 
fair market value (as determined in good faith by the Board of Directors and 
set forth in an Officers' Certificate delivered to the Trustee) of the 
property that is the subject of such sale and leaseback transaction and (iii) 
the transfer of assets in such sale and leaseback transaction is permitted 
by, and the proceeds of such transaction are applied in compliance with, the 
covenant described above under the caption entitled "--Repurchase at the 
Option of Holders--Asset Sales." 

 Anti-Layering 

   The Senior Subordinated Note Indenture will provide that (i) the Company 
will not directly or indirectly incur, create, issue, assume, guarantee or 
otherwise become liable for any Indebtedness that is subordinate or junior in 
right of payment to any Senior Debt and senior in any respect in right of 
payment to the Senior Subordinated Notes and (ii) no Guarantor will incur, 
create, issue, assume, guarantee or otherwise become liable for any 
Indebtedness that is subordinate or junior in right of payment to its 
Guarantor Senior Debt and senior in any respect in right of payment to such 
Guarantor's Subsidiary Guarantee. 

 Liens 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any Restricted Subsidiary to, directly or 
indirectly, create, incur, assume or suffer to exist any Lien that secures 
obligations under any Pari Passu Indebtedness or Subordinated Indebtedness on 
any asset or property now owned or hereafter acquired by the Company or any 
of its Restricted Subsidiaries, or any income or profits therefrom or assign 
or convey any right to receive income therefrom, unless the Senior 
Subordinated Notes or the Subsidiary Guarantees, as applicable, are equally 
and ratably secured with the obligations so secured until such time as such 
obligations are no longer secured by a Lien; provided, that in any case 
involving a Lien securing Subordinated Indebtedness, such Lien is 
subordinated to the Lien securing the Senior Subordinated Notes or the 
Subsidiary Guarantees, as applicable, to the same extent that such 
Subordinated Indebtedness is subordinated to the Senior Subordinated Notes or 
the Subsidiary Guarantees, as applicable. 

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 Dividend and Other Payment Restrictions Affecting Restricted Subsidiaries 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any of its Restricted Subsidiaries to, directly or 
indirectly, create or otherwise cause or suffer to exist or become effective 
any encumbrance or restriction on the ability of any Restricted Subsidiary 
to: (i) (a) pay dividends or make any other distributions to the Company or 
any of its Restricted Subsidiaries (1) on its Capital Stock or (2) with 
respect to any other interest or participation in, or measured by, its 
profits or (b) pay any Indebtedness owed to the Company or any of its 
Restricted Subsidiaries; (ii) make loans or advances to the Company or any of 
its Restricted Subsidiaries; or (iii) transfer any of its properties or 
assets to the Company or any of its Restricted Subsidiaries, except for such 
encumbrances or restrictions existing under or by reason of (a) Existing 
Indebtedness, as in effect on the date of the Senior Subordinated Note 
Indenture; (b) the New Credit Facility and any amendments, modifications, 
restatements, renewals, increases, supplements, refundings, replacements or 
refinancings thereof; provided that such amendments, modifications, 
restatements, renewals, increases, supplements, refundings, replacements or 
refinancings are no more restrictive with respect to such dividend and other 
payment restrictions in the aggregate than those contained in the New Credit 
Facility, as in effect on the date of the Senior Subordinated Note Indenture; 
(c) the Senior Subordinated Note Indenture and the Senior Subordinated Notes; 
(d) applicable law or any applicable rule, regulation or order; (e) any 
agreement or other instrument of a Person acquired by the Company or any of 
its Restricted Subsidiaries, as in effect at the time of such acquisition 
(but not created in contemplation of such acquisition), which encumbrance or 
restriction is not applicable to any Person, or the properties or assets of 
any Person, other than the Person, or the property or assets of the Person, 
so acquired; (f) customary non-assignment provisions in leases entered into 
in the ordinary course of business and consistent with past practices; (g) 
purchase money obligations for property acquired in the ordinary course of 
business that impose restrictions of the nature described in clause (iii) 
above on the property so acquired; (h) contracts for the sale of assets, 
including, without limitation, customary restrictions with respect to a 
Subsidiary pursuant to an agreement that has been entered into for the sale 
or disposition of all or substantially all of the Capital Stock or assets of 
such Subsidiary; or (i) Permitted Refinancing Indebtedness; provided that the 
restrictions contained in the agreements governing such Permitted Refinancing 
Indebtedness are no more restrictive with respect to such dividend and other 
payment restrictions in the aggregate than those contained in the agreements 
governing the Indebtedness being refinanced. 

 Merger, Consolidation, or Sale of Assets 

   The Senior Subordinated Note Indenture will provide that the Company may 
not consolidate or merge with or into (whether or not the Company is the 
surviving entity), or sell, assign, transfer, lease, convey or otherwise 
dispose of all or substantially all of its properties or assets in one or 
more related transactions to, another Person unless (i) the Company is the 
surviving corporation or the Person formed by or surviving any such 
consolidation or merger (if other than the Company) or to which such sale, 
assignment, transfer, lease, conveyance or other disposition shall have been 
made is a corporation organized or existing under the laws of the United 
States, any state thereof or the District of Columbia; (ii) the Person formed 
by or surviving any such consolidation or merger (if other than the Company) 
or the Person to which such sale, assignment, transfer, lease, conveyance or 
other disposition will have been made assumes all the obligations of the 
Company under the Senior Subordinated Notes and the Senior Subordinated Note 
Indenture pursuant to a supplemental indenture in form reasonably 
satisfactory to the Trustee; (iii) immediately after such transaction, no 
Default or Event of Default exists; (iv) the Company or the Person formed by 
or surviving any such consolidation or merger, or to which such sale, 
assignment, transfer, lease, conveyance or other disposition will have been 
made will, at the time of such transaction after giving pro forma effect 
thereto as if such transaction had occurred at the beginning of the 
applicable four-quarter period, be permitted to incur at least $1.00 of 
additional Indebtedness pursuant to the Fixed Charge Coverage Ratio test set 
forth in the first paragraph of the covenant described above under the 
caption entitled "--Incurrence of Indebtedness and Issuance of Preferred 
Stock" and (v) each Guarantor, if any, unless it is the other party to the 
transactions described above, shall have by supplemental indenture confirmed 
that its Subsidiary Guarantee shall apply to such Person's obligations under 
the Indenture and the Senior Subordinated Notes. The foregoing clause (iv) 
will not prohibit (a) a merger 

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between the Company and a Wholly Owned Subsidiary of a Wholly Owned 
Subsidiary of Holdings created for the purpose of holding the Capital Stock 
of the Company, (b) a merger between the Company and a Wholly Owned 
Restricted Subsidiary or (c) a merger between the Company and an Affiliate 
incorporated solely for the purpose of reincorporating the Company in another 
State of the United States so long as, in each case, the amount of 
Indebtedness of the Company and its Restricted Subsidiaries is not increased 
thereby. 

 Transactions with Affiliates 

   The Senior Subordinated Note Indenture will provide that the Company will 
not, and will not permit any of its Restricted Subsidiaries to, make any 
payment to, or sell, lease, transfer or otherwise dispose of any of its 
properties or assets to, or purchase any property or assets from, or enter 
into or make or amend any transaction, contract, agreement, understanding, 
loan, advance or guarantee with or for the benefit of, any Affiliate (each of 
the foregoing, an "Affiliate Transaction"), unless (i) such Affiliate 
Transaction is on terms that are no less favorable to the Company or such 
Restricted Subsidiary than those that would have been obtained in a 
comparable transaction by the Company or such Restricted Subsidiary with an 
unrelated Person and (ii) if such Affiliate Transaction involves aggregate 
payments in excess of $5.0 million, the Company delivers to the Trustee 
either (x) a resolution of the Board of Directors of the Company set forth in 
an Officers' Certificate certifying that such Affiliate Transaction complies 
with clause (i) above and such Affiliate Transaction is approved by a 
majority of the members of the Board of Directors of the Company or (y) an 
opinion as to the fairness to the Holders of the Senior Subordinated Notes of 
such Affiliate Transaction from a financial point of view issued by an 
accounting, appraisal or investment banking firm of national standing; 
provided, however, that (a) any employment agreement entered into by the 
Company or any of its Restricted Subsidiaries in the ordinary course of 
business and consistent with the past practice of the Company or such 
Restricted Subsidiary, (b) transactions between or among the Company and/or 
its Restricted Subsidiaries, (c) transactions between the Company or its 
Restricted Subsidiaries on the one hand, and the Underwriter or its 
Affiliates on the other hand, involving the provisions of financial, 
consulting or underwriting services by the Underwriter or its Affiliates, 
provided that the fees payable to the Underwriter or its Affiliates do not 
exceed the usual and customary fees of the Underwriter and its Affiliates for 
similar services, (d) transactions in accordance with the Specified 
Agreements, as amended; provided that no such amendment contains any 
provisions that are materially adverse to the Holders of the Senior 
Subordinated Notes, (e) payment of employee benefits, including bonuses, 
retirement plans and stock options, in the ordinary course of business, 
consistent with past practice, (f) the payment of reasonable and customary 
fees to, and indemnity provided on behalf of, officers, directors, employees 
or consultants of the Company or any Restricted Subsidiary; (g) Restricted 
Payments permitted by the provisions of the Senior Subordinated Note 
Indenture described above under clauses (i), (iv), (v), (vi), (vii), (viii), 
(xi), (xii) and (xvii) of the second paragraph of the covenant described 
above under the caption entitled "--Restricted Payments," (h) payments and 
transactions in connection with the Merger and the application of the net 
proceeds from the Offering, including the payment of any fees and expenses 
with respect thereto, (i) transactions pursuant to the Intercompany Note and 
any forgiveness of Indebtedness thereunder, (j) transactions permitted by the 
provisions of the Indenture under the covenant described below under the 
caption entitled "--Sales of Accounts Receivable," in each case, shall not be 
deemed Affiliate Transactions and (k) transactions pursuant to the Management 
Loans. 

 Subsidiary Guarantees 

   (a) The Indenture will provide that the Company will not permit any 
Restricted Subsidiary to guarantee the payment of any Indebtedness of the 
Company or any Indebtedness of any other Restricted Subsidiary (in each case, 
the "Guaranteed Debt") unless (i) if such Restricted Subsidiary is not a 
Guarantor, such Restricted Subsidiary simultaneously executes and delivers a 
supplemental indenture to the Senior Subordinated Note Indenture providing 
for a Subsidiary Guarantee of payment of the Senior Subordinated Notes by 
such Restricted Subsidiary, (ii) if the Senior Subordinated Notes or the 
Subsidiary Guarantee (if any) of such Restricted Subsidiary are subordinated 
in right of payment to the Guaranteed Debt, the Subsidiary Guarantee under 
the supplemental indenture shall be subordinated to such Restricted 
Subsidiary's guarantee with respect to the Guaranteed Debt substantially to 
the same extent 

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as the Senior Subordinated Notes or the Subsidiary Guarantee are subordinated 
to the Guaranteed Debt under the Senior Subordinated Note Indenture, (iii) if 
the Guaranteed Debt is by its express terms subordinated in right of payment 
to the Senior Subordinated Notes or the Subsidiary Guarantee (if any) of such 
Restricted Subsidiary, any such guarantee of such Restricted Subsidiary with 
respect to the Guaranteed Debt shall be subordinated in right of payment to 
such Restricted Subsidiary's Subsidiary Guarantee with respect to the Senior 
Subordinated Notes substantially to the same extent as the Guaranteed Debt is 
subordinated to the Senior Subordinated Notes or the Subsidiary Guarantee (if 
any) of such Restricted Subsidiary, (iv) such Restricted Subsidiary waives 
and will not in any manner whatsoever claim or take the benefit or advantage 
of, any rights of reimbursement, indemnity or subrogation or any other rights 
against the Company or any other Restricted Subsidiary as a result of any 
payment by such Restricted Subsidiary under its Subsidiary Guarantee, and (v) 
such Restricted Subsidiary shall deliver to the Trustee an opinion of counsel 
to the effect that (A) such Subsidiary Guarantee of the Senior Subordinated 
Notes has been duly executed and authorized and (B) such Subsidiary Guarantee 
of the Senior Subordinated Notes constitutes a valid, binding and enforceable 
obligation of such Restricted Subsidiary, except insofar as enforcement 
thereof may be limited by bankruptcy, insolvency or similar laws (including, 
without limitation, all laws relating to fraudulent transfers) and except 
insofar as enforcement thereof is subject to general principles of equity. 

   (b) Notwithstanding the foregoing and the other provisions of the Senior 
Subordinated Note Indenture, any Subsidiary Guarantee by a Restricted 
Subsidiary of the Senior Subordinated Notes shall provide by its terms that 
it shall be automatically and unconditionally released and discharged upon 
(i) any sale, exchange or transfer, to any Person not an Affiliate of the 
Company, of all of the Company's Capital Stock in, or all or substantially 
all the assets of, such Restricted Subsidiary (which sale, exchange or 
transfer is not prohibited by the Senior Subordinated Note Indenture) or (ii) 
the release or discharge of the guarantee which resulted in the creation of 
such Subsidiary Guarantee, except a discharge or release by or as a result of 
payment under such guarantee. 

 Sales of Accounts Receivable 

   The Company may, and any of its Restricted Subsidiaries may, sell at any 
time and from time to time, accounts receivable to any Accounts Receivable 
Subsidiary; provided that (i) the aggregate consideration received in each 
such sale is at least equal to the aggregate fair market value of the 
receivables sold, as determined by the Board of Directors in good faith, (ii) 
no less than 80% of the consideration received in each such sale consists of 
either cash or a promissory note (a "Promissory Note") which is subordinated 
to no Indebtedness or obligation other than the financial institution or 
other entities providing the financing to the Accounts Receivable Subsidiary 
with respect to such accounts receivable (the "Financier") and the remainder 
of such consideration consists of an Equity Interest in such Accounts 
Receivable Subsidiary; provided further that the Initial Sale will include 
all accounts receivable of the Company and/or its Restricted Subsidiaries 
that are party to such arrangements that constitute eligible receivables 
under such arrangements, (iii) the cash proceeds received from the Initial 
Sale less reasonable and customary transaction costs will be deemed to be Net 
Proceeds and will be applied in accordance with the second paragraph of the 
covenant described above under the caption entitled "--Repurchase at the 
Option of Holders--Asset Sales," and (iv) the Company and its Restricted 
Subsidiaries will sell all accounts receivable that constitute eligible 
receivables under such arrangements to the Accounts Receivable Subsidiary no 
less frequently than on a weekly basis. 

   The Company (i) will not permit any Accounts Receivable Subsidiary to sell 
any accounts receivable purchased from the Company or any of its Restricted 
Subsidiaries to any other person except on an arm's-length basis and solely 
for consideration in the form of cash or Cash Equivalents, (ii) will not 
permit the Accounts Receivable Subsidiary to engage in any business or 
transaction other than the purchase, financing and sale of accounts 
receivable of the Company and its Restricted Subsidiaries and activities 
incidental thereto, (iii) will not permit any Accounts Receivable Subsidiary 
to incur Indebtedness in an amount in excess of 97% of the book value of such 
Accounts Receivable Subsidiary's total assets, as determined in accordance 
with GAAP, (iv) will, at least as frequently as monthly, cause the Accounts 
Receivable Subsidiary to remit to the Company as payment for additional 
receivables or on the Promissory Notes or as a dividend, all available cash 
or Cash Equivalents not held in a collection account 

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pledged to a Financier, to the extent not applied to pay or maintain reserves 
for reasonable operating expenses of the Accounts Receivable Subsidiary or to 
satisfy reasonable minimum capital requirements based on then current market 
practices of rating agencies in similar transactions involving receivables of 
a similar type and quality, as determined by the Board of Directors in good 
faith and (v) will not, and will not permit any of its Subsidiaries to, sell 
accounts receivable to any Accounts Receivable Subsidiary upon (1) the 
occurrence of an Event of Default with respect to the Company and its 
Restricted Subsidiaries and (2) the occurrence of certain events of 
bankruptcy or insolvency with respect to such Accounts Receivable Subsidiary. 

 Reports 

   The Senior Subordinated Note Indenture will provide that, whether or not 
required by the rules and regulations of the Securities and Exchange 
Commission (the "Commission"), so long as any Senior Subordinated Notes are 
outstanding, the Company will furnish to the Holders of Senior Subordinated 
Notes (i) all quarterly and annual financial information that would be 
required to be contained in a filing with the Commission on Forms 10-Q and 
10-K if the Company were required to file such Forms, including a 
"Management's Discussion and Analysis of Financial Condition and Results of 
Operations" that describes the financial condition and results of operations 
of the Company and its Restricted Subsidiaries and, with respect to the 
annual information only, a report thereon by the Company's certified 
independent accountants and (ii) all current reports that would be required 
to be filed with the Commission on Form 8-K if the Company were required to 
file such reports. In addition whether or not required by the rules and 
regulations of the Commission, the Company will file a copy of all such 
information and reports with the Commission for public availability (unless 
the Commission will not accept such a filing) and make such information 
available to securities analysts and prospective investors upon request. 

EVENTS OF DEFAULT AND REMEDIES 

   The Senior Subordinated Note Indenture will provide that each of the 
following constitutes an Event of Default: 

     (i) default for 30 days in the payment when due of interest on the Senior 
    Subordinated Notes (whether or not prohibited by the subordination 
    provisions of the Senior Subordinated Note Indenture); 

     (ii) default in payment when due of principal or premium, if any, on the 
    Senior Subordinated Notes at maturity, upon redemption or otherwise 
    (whether or not prohibited by the subordination provisions of the Senior 
    Subordinated Note Indenture); 

     (iii) failure by the Company or any Guarantor for 30 days after receipt 
    of notice from the Trustee or Holders of at least 30% in principal amount 
    of the Senior Subordinated Notes then outstanding to comply with the 
    provisions of the covenants described under the captions entitled 
    "--Repurchase at the Option of Holders--Change of Control," "--Repurchase 
    at the Option of Holders--Asset Sales," "--Certain Covenants--Restricted 
    Payments," "--Certain Covenants--Incurrence of Indebtedness and Issuance 
    of Preferred Stock," "--Certain Covenants--Sale and Leaseback 
    Transactions" or "--Certain Covenants--Merger, Consolidation or Sale of 
    Assets;" 

     (iv) failure by the Company or any Guarantor for 60 days after notice 
    from the Trustee or the Holders of at least 30% in principal amount of the 
    Senior Subordinated Notes then outstanding to comply with its other 
    agreements in the Senior Subordinated Note Indenture or the Senior 
    Subordinated Notes; 

     (v) default under any mortgage, indenture or instrument under which there 
    may be issued or by which there may be secured or evidenced any 
    Indebtedness for money borrowed by the Company or any of its Restricted 
    Subsidiaries (or the payment of which is guaranteed by the Company or any 
    of its Restricted Subsidiaries) whether such Indebtedness or guarantee now 
    exists, or is created after the date of the Senior Subordinated Note 
    Indenture, which default (i) is caused by a failure to pay Indebtedness at 
    its stated final maturity (after giving effect to any applicable grace 
    period provided 

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    in such Indebtedness) (a "Payment Default") or (ii) results in the 
    acceleration of such Indebtedness prior to its stated final maturity and, 
    in each case, the principal amount of any such Indebtedness, together with 
    the principal amount of any other such Indebtedness under which there has 
    been a Payment Default or the maturity of which has been so accelerated, 
    aggregates $20.0 million or more; 

     (vi) failure by the Company or any of its Restricted Subsidiaries to pay 
    final judgments aggregating in excess of $20.0 million (net of any amounts 
    with respect to which a reputable and creditworthy insurance company has 
    acknowledged liability in writing), which judgments are not paid, 
    discharged or stayed within 60 days after their entry; 

     (vii) certain events of bankruptcy or insolvency with respect to the 
    Company or any Restricted Subsidiary that is a Significant Subsidiary; and 

     (viii) the termination of any Subsidiary Guarantee for any reason not 
    permitted by the Senior Subordinated Note Indenture, or the denial of any 
    Guarantor or any Person acting on behalf of any Guarantor of such 
    Guarantor's obligations under its respective Subsidiary Guarantee. 

   If any Event of Default occurs and is continuing, the Trustee or the 
Holders of at least 30% in principal amount of the then outstanding Senior 
Subordinated Notes may declare all the Senior Subordinated Notes to be due 
and payable immediately; provided, however, that, so long as any Indebtedness 
permitted to be incurred pursuant to the New Credit Facility shall be 
outstanding, no such acceleration shall be effective until the earlier of (i) 
acceleration of any such Indebtedness under the New Credit Facility or (ii) 
five business days after the giving of written notice to the Company and the 
representative under the New Credit Facility of such acceleration. 
Notwithstanding the foregoing, in the case of an Event of Default arising 
from certain events of bankruptcy or insolvency with respect to the Company 
or any Guarantor that constitutes a Significant Subsidiary, all outstanding 
Senior Subordinated Notes will become due and payable without further action 
or notice. Holders of the Senior Subordinated Notes may not enforce the 
Senior Subordinated Note Indenture or the Senior Subordinated Notes except as 
provided in the Senior Subordinated Note Indenture. Subject to certain 
limitations, Holders of a majority in principal amount of the then 
outstanding Senior Subordinated Notes may direct the Trustee in its exercise 
of any trust or power. In the event of a declaration of acceleration of the 
Senior Subordinated Notes because an Event of Default has occurred and is 
continuing as a result of the acceleration of any Indebtedness described in 
clause (v) of the preceding paragraph, the declaration of acceleration of the 
Senior Subordinated Notes shall be automatically annulled if the holders of 
any Indebtedness described in clause (v) of the preceding paragraph have 
rescinded the declaration of acceleration in respect of such Indebtedness 
within 30 days of the date of such declaration and if (a) the annulment of 
the acceleration of the Senior Subordinated Notes would not conflict with any 
judgment or decree of a court of competent jurisdiction and (b) all existing 
Events of Default, except nonpayment of principal or interest on the Notes 
that became due solely because of the acceleration of the Senior Subordinated 
Notes, have been cured or waived. 

   The Holders of a majority in aggregate principal amount of the Senior 
Subordinated Notes then outstanding, by notice to the Trustee, may on behalf 
of the Holders of all of the Senior Subordinated Notes waive any existing 
Default or Event of Default and its consequences under the Senior 
Subordinated Note Indenture, except a continuing Default or Event of Default 
in the payment of interest or premium on, or principal of, the Senior 
Subordinated Notes. The Trustee may withhold from Holders of the Senior 
Subordinated Notes notice of any continuing Default or Event of Default 
(except a Default or Event of Default relating to the payment of principal or 
interest) if it determines that withholding notice is in such Holders' 
interest. 

   The Company is required to deliver to the Trustee annually a statement 
regarding compliance with the Senior Subordinated Note Indenture, and the 
Company is required upon becoming aware of any Default or Event of Default to 
deliver to the Trustee a statement specifying such Default or Event of 
Default. 

NO PERSONAL LIABILITY OF DIRECTORS, OFFICERS, EMPLOYEES AND STOCKHOLDERS 

   No director, officer, employee, incorporator or stockholder of the Company 
or any Guarantor, if any, shall have any liability for any obligations of the 
Company or the Guarantors, if any, under the Senior 

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Subordinated Notes, the Subsidiary Guarantees, if any, or the Senior 
Subordinated Note Indenture or for any claim based on, in respect of, or by 
reason of, such obligations or their creation. Each Holder of Senior 
Subordinated Notes by accepting a Senior Subordinated Note waives and 
releases all such liability. The waiver and release are part of the 
consideration for issuance of the Senior Subordinated Notes. Such waiver may 
not be effective to waive liabilities under the federal securities laws and 
it is the view of the Commission that such a waiver is against public policy. 

LEGAL DEFEASANCE AND COVENANT DEFEASANCE 

   The Company may, at its option and at any time, elect to have the 
obligation of the Company discharged with respect to the outstanding Senior 
Subordinated Notes and have each Guarantor's obligation discharged with 
respect to its Subsidiary Guarantee ("legal defeasance"). Such legal 
defeasance means that the Company and any Guarantor will be deemed to have 
paid and discharged the entire indebtedness represented by the outstanding 
Senior Subordinated Notes and Subsidiary Guarantees, except for (a) the 
rights of Holders of outstanding Senior Subordinated Notes to receive 
payments in respect of the principal of, premium, if any, and interest on the 
Senior Subordinated Notes when such payments are due, or on the redemption 
date, as the case may be, (b) the Company's obligations with respect to the 
Senior Subordinated Notes concerning issuing temporary Senior Subordinated 
Notes, registration of Senior Subordinated Notes, mutilated, destroyed, lost 
or stolen Senior Subordinated Notes and the maintenance of an office or 
agency for payment and money for security payments held in trust, (c) the 
rights, powers, trusts, duties, indemnities and immunities of the Trustee, 
and the Company's obligations in connection therewith and (d) the legal 
defeasance provisions of the Senior Subordinated Note Indenture. In addition, 
the Company may, at its option and at any time, elect to have the obligations 
of the Company and each Guarantor released with respect to certain covenants 
that are described in the Senior Subordinated Note Indenture ("covenant 
defeasance") and thereafter any omission to comply with such obligations 
shall not constitute a Default or Event of Default with respect to the Senior 
Subordinated Notes. In the event covenant defeasance occurs, certain events 
(not including non-payment, bankruptcy, receivership, rehabilitation and 
insolvency events) described under "--Events of Default and Remedies" will no 
longer constitute an Event of Default with respect to the Senior Subordinated 
Notes. 

   In order to exercise either legal defeasance or covenant defeasance, (i) 
the Company must irrevocably deposit with the Trustee, in trust, for the 
benefit of the Holders of the Senior Subordinated Notes, cash in U.S. 
dollars, non-callable Government Securities, or a combination thereof, in 
such amounts as will be sufficient, in the opinion of a nationally recognized 
firm of independent public accountants selected by the Trustee, to pay the 
principal of, premium, if any, and interest on the outstanding Senior 
Subordinated Notes on the stated maturity or on the applicable optional 
redemption date, as the case may be, and the Company must specify whether the 
Senior Subordinated Notes are being defeased to maturity or to a particular 
redemption date; (ii) in the case of legal defeasance, the Company shall have 
delivered to the Trustee an opinion of counsel in the United States 
reasonably acceptable to the Trustee confirming that (A) the Company has 
received from, or there has been published by, the Internal Revenue Service a 
ruling or (B) since the date of the Senior Subordinated Note Indenture, there 
has been a change in the applicable federal income tax law, in either case to 
the effect that, and based thereon such opinion of counsel shall confirm 
that, subject to customary assumptions and exclusions, the Holders of the 
outstanding Senior Subordinated Notes will not recognize income, gain or loss 
for federal income tax purposes as a result of such legal defeasance and will 
be subject to federal income tax on the same amounts, in the same manner and 
at the same times as would have been the case if such legal defeasance had 
not occurred; (iii) in the case of covenant defeasance, the Company shall 
have delivered to the Trustee an opinion of counsel in the United States 
reasonably acceptable to the Trustee confirming that, subject to customary 
assumptions and exclusions, the Holders of the outstanding Senior 
Subordinated Notes will not recognize income, gain or loss for federal income 
tax purposes as a result of such covenant defeasance and will be subject to 
federal income tax on the same amounts, in the same manner and at the same 
times as would have been the case if such covenant defeasance had not 
occurred; (iv) no Default or Event of Default shall have occurred and be 
continuing on the date of such deposit (other than a Default or Event of 
Default resulting from the borrowing of funds to be applied to such deposit) 
or insofar as Events of Default from bankruptcy or insolvency events are 
concerned, at any time in the 

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period ending on the 91st day after the date of deposit; (v) such legal 
defeasance or covenant defeasance will not result in a breach or violation 
of, or constitute a default under any material agreement or instrument (other 
than the Senior Subordinated Note Indenture) to which the Company or any of 
its Subsidiaries is a party or by which the Company or any of its 
Subsidiaries is bound; (vi) the Company must have delivered to the Trustee an 
opinion of counsel to the effect that, subject to customary assumptions and 
exclusions (which assumptions and exclusions shall not relate to the 
operation of Section 547 of the United States Bankruptcy Code or any 
analogous New York State law provision), after the 91st day following the 
deposit, the trust funds will not be subject to the effect of any applicable 
bankruptcy, insolvency, reorganization or similar laws affecting creditors' 
rights generally; (vii) the Company must deliver to the Trustee an Officers' 
Certificate stating that the deposit was not made by the Company with the 
intent of preferring the Holders of Senior Subordinated Notes over the other 
creditors of the Company with the intent of defeating, hindering, delaying or 
defrauding creditors of the Company or others; and (viii) the Company must 
deliver to the Trustee an Officers' Certificate and an opinion of counsel 
(which opinion of counsel may be subject to customary assumptions and 
exclusions), each stating that all conditions precedent provided for or 
relating to the legal defeasance or the covenant defeasance, as the case may 
be, have been complied with. 

TRANSFER AND EXCHANGE 

   A Holder may transfer or exchange Senior Subordinated Notes in accordance 
with the Senior Subordinated Note Indenture. The Registrar and the Trustee 
may require a Holder, among other things, to furnish appropriate endorsements 
and transfer documents and the Company may require a Holder to pay any taxes 
and fees required by law or permitted by the Senior Subordinated Note 
Indenture. The Company is not required to transfer or exchange any Senior 
Subordinated Note selected for redemption. Also, the Company is not required 
to transfer or exchange any Senior Subordinated Note for a period of 15 days 
before a selection of Senior Subordinated Notes to be redeemed. 

   The registered Holder of a Senior Subordinated Note will be treated as the 
owner of it for all purposes. 

AMENDMENT, SUPPLEMENT AND WAIVER 

   Except as provided in the next two succeeding paragraphs, the Senior 
Subordinated Note Indenture, the Senior Subordinated Notes or the Subsidiary 
Guarantees may be amended or supplemented with the consent of the Holders of 
at least a majority in principal amount of the Senior Subordinated Notes then 
outstanding (including, without limitation, consents obtained in connection 
with a purchase of, or tender offer or exchange offer for, Senior 
Subordinated Notes), and any existing default or compliance with any 
provision of the Senior Subordinated Note Indenture or the Senior 
Subordinated Notes may be waived with the consent of the Holders of a 
majority in principal amount of the then outstanding Senior Subordinated 
Notes (including, without limitation, consents obtained in connection with a 
purchase of, or tender offer or exchange offer for, Senior Subordinated 
Notes). 

   Without the consent of each Holder affected, however, an amendment or 
waiver may not (with respect to any Senior Subordinated Note held by a 
non-consenting Holder): (i) reduce the principal amount of Senior 
Subordinated Notes whose Holders must consent to an amendment, supplement or 
waiver; (ii) reduce the principal of or change the fixed maturity of any 
Senior Subordinated Note or alter the provisions with respect to the 
redemption of the Senior Subordinated Notes (other than provisions relating 
to the covenants described above under the caption entitled "--Repurchase at 
the Option of Holders"); (iii) reduce the rate of or change the time for 
payment of interest on any Senior Subordinated Notes; (iv) waive a Default or 
Event of Default in the payment of principal of, or premium, if any, or 
interest on the Senior Subordinated Notes (except a rescission of 
acceleration of the Senior Subordinated Notes by the Holders of at least a 
majority in aggregate principal amount of the Senior Subordinated Notes and a 
waiver of the payment default that resulted from such acceleration); (v) make 
any Senior Subordinated Note payable in money other than that stated in the 
Senior Subordinated Notes; (vi) waive a redemption or repurchase payment with 
respect to any Senior Subordinated Note (other a payment required by one of 
the covenants described above under the caption entitled "--Repurchase at the 
Option 

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of Holders"), (vii) make any change in the foregoing amendment and waiver 
provisions or (viii) except as provided under the caption "--Legal Defeasance 
and Covenant Defeasance" or in accordance with the terms of any Subsidiary 
Guarantee, release a Guarantor from its obligations under its Subsidiary 
Guarantee or make any change in a Subsidiary Guarantee that would adversely 
affect the Holders of the Senior Subordinated Notes. Notwithstanding the 
foregoing, any (i) amendment or waiver to the covenant described above under 
the caption "--Repurchase at the Option of Holders--Change of Control," and 
(ii) any amendment or waiver relating to the subordination provisions of the 
Senior Subordinated Notes and the Subsidiary Guarantees will require the 
consent of the Holders of at least two-thirds in aggregate principal amount 
of the Senior Subordinated Notes then outstanding if such amendment would 
adversely affect the rights of Holders of Senior Subordinated Notes. 

   Notwithstanding the foregoing, without the consent of any Holder of Senior 
Subordinated Notes, the Company, a Guarantor (with respect to a Subsidiary 
Guarantee or the Indenture to which it is a party) and the Trustee may amend 
or supplement the Senior Subordinated Note Indenture, the Senior Subordinated 
Notes or the Subsidiary Guarantees to cure any ambiguity, defect or 
inconsistency, to provide for uncertificated Senior Subordinated Notes in 
addition to or in place of certificated Senior Subordinated Notes, to provide 
for the assumption of the Company's or any Guarantor's obligations to Holders 
of the Senior Subordinated Notes in the case of a merger or consolidation, to 
make any change that would provide any additional rights or benefits to the 
Holders of the Senior Subordinated Notes or that does not adversely affect 
the legal rights under the Senior Subordinated Note Indenture of any such 
Holder, to comply with requirements of the Commission in order to effect or 
maintain the qualification of the Senior Subordinated Note Indenture under 
the Trust Indenture Act or to allow any Guarantor to guarantee the Senior 
Subordinated Notes. 

CONCERNING THE TRUSTEE 

   The Senior Subordinated Note Indenture contains certain limitations on the 
rights of the Trustee, should the Trustee become a creditor of the Company, 
to obtain payment of claims in certain cases, or to realize on certain 
property received in respect of any such claim as security or otherwise. The 
Trustee will be permitted to engage in other transactions with the Company; 
however, if the Trustee acquires any conflicting interest, it must eliminate 
such conflict within 90 days, apply to the Commission for permission to 
continue as Trustee or resign. 

   The Holders of a majority in aggregate principal amount of the then 
outstanding Senior Subordinated Notes will have the right to direct the time, 
method and place of conducting any proceeding for exercising any remedy 
available to the Trustee subject to certain exceptions. The Senior 
Subordinated Note Indenture provides that in case an Event of Default shall 
occur (which shall not be cured), the Trustee will be required, in the 
exercise of its power, to use the degree of care of a prudent man in the 
conduct of his own affairs. Subject to such provisions, the Trustee will be 
under no obligation to exercise any of its rights or powers under the Senior 
Subordinated Note Indenture at the request of any Holder of Senior 
Subordinated Notes, unless such Holder shall have offered to the Trustee 
security and indemnity satisfactory to it against any loss, liability or 
expense. 

ADDITIONAL INFORMATION 

   Anyone who receives this Prospectus may obtain a copy of the Senior 
Subordinated Note Indenture, without charge by writing to the Company, 50 
East Swedesford Road, Frazer, Pennsylvania 19355, Attention: General Counsel. 

CERTAIN DEFINITIONS 

   Set forth below are certain defined terms used in the Senior Subordinated 
Note Indenture. Reference is made to the Senior Subordinated Note Indenture 
for a full disclosure of all such terms, as well as any other capitalized 
terms used herein for which no definition is provided. 

   "Accounts Receivable Subsidiary" means any newly created, Wholly Owned 
Subsidiary of the Company (i) which is formed solely for the purpose of, and 
which engages in no activities other than 

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activities in connection with, financing accounts receivable of the Company 
and/or its Restricted Subsidiaries, (ii) which is designated by the Board of 
Directors of the Company as an Accounts Receivables Subsidiary pursuant to a 
Board of Directors' resolution set forth in an Officers' Certificate and 
delivered to the Trustee, (iii) that has total assets at the time of such 
designation with a book value not exceeding $500,000 plus the reasonable fees 
and expenses required to establish such Accounts Receivable Subsidiary and 
any accounts receivable financing, (iv) no portion of Indebtedness or any 
other obligation (contingent or otherwise) of which (a) is at any time 
recourse to or obligates the Company or any Restricted Subsidiary of the 
Company in any way, other than pursuant to (I) representations and covenants 
entered into in the ordinary course of business in connection with the sale 
of accounts receivable to such Accounts Receivable Subsidiary or (II) any 
guarantee of any such accounts receivable financing by the Company or any 
Restricted Subsidiary that is permitted to be incurred pursuant to the 
covenant described under the caption entitled "--Certain 
Covenants--Incurrence of Indebtedness and Issuance of Preferred Stock," or 
(b) subjects any property or asset of the Company or any Restricted 
Subsidiary of the Company, directly or indirectly, contingently or otherwise, 
to the satisfaction thereof, other than pursuant to (I) representations and 
covenants entered into in the ordinary course of business in connection with 
sales of accounts receivable or (II) any guarantee of any such accounts 
receivable financing by the Company that is permitted to be incurred pursuant 
to the covenant described under the caption entitled "--Certain 
Covenants--Incurrence of Indebtedness and Issuance of Preferred Stock," (v) 
with which neither the Company nor any Restricted Subsidiary of the Company 
has any contract, agreement, arrangement or understanding other than 
contracts, agreements, arrangements and understandings entered into in the 
ordinary course of business in connection with sales of accounts receivable 
in accordance with the covenant described under the caption "--Certain 
Covenants--Sales of Accounts Receivable" and fees payable in the ordinary 
course of business in connection with servicing accounts receivable and (vi) 
with respect to which neither the Company nor any Restricted Subsidiary of 
the Company has any obligation (a) to subscribe for additional shares of 
Capital Stock or other Equity Interests therein or make any additional 
capital contribution or similar payment or transfer thereto other than in 
connection with the sale of accounts receivable to such Accounts Receivable 
Subsidiary in accordance with the covenant described under "--Certain 
Covenants--Sales of Accounts Receivable" or (b) to maintain or preserve the 
solvency or any balance sheet term, financial condition, level of income or 
results of operations thereof. 

   "Acquired Debt" means, with respect to any specified Person, (i) 
Indebtedness of any other Person existing at the time such other Person 
merges with or into or becomes a Subsidiary of such specified Person 
including, without limitation, Indebtedness incurred in connection with, or 
in contemplation of, such other Person merging with or into or becoming a 
Subsidiary of such specified Person, and (ii) Indebtedness secured by a Lien 
encumbering any asset acquired by such specified Person or assumed in 
connection with the acquisition of any asset used or useful in a Permitted 
Business acquired by such specified Person. 

   "Adjusted Consolidated Net Income" means, with respect to any Person for 
any period, the Consolidated Net Income of such Person for such period plus, 
to the extent deducted in calculating Consolidated Net Income, the sum of (i) 
100% of the aggregate amortization of intangibles plus, with respect to the 
Company, up to $25 million arising from any write-off of intangibles 
reflected on the Company's balance sheet as of March 31, 1997 for such period 
of such Person and its Restricted Subsidiaries less any tax benefit recorded 
by such Person as a result of such amortization, (ii) 100% of non-cash 
compensation expense for such period incurred by such Person and its 
Restricted Subsidiaries related to stock options or other Equity Interests 
granted to the employees or directors of such Person and its Restricted 
Subsidiaries, (iii) expenses and charges of the Company related to the Merger 
which are paid, taken or otherwise accounted for within 90 days of the 
consummation of the Merger, and (iv) 100% of any loss realized in connection 
with the extinguishment of Indebtedness pursuant to the Intercompany Loan. 

   "Affiliate" of any specified Person means any other Person directly or 
indirectly controlling or controlled by or under direct or indirect common 
control with such specified Person. For purposes of this definition "control" 
(including, with correlative meanings, the terms "controlling," "controlled 
by" and 

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"under common control with") as used with respect to any Person, shall mean 
the possession, directly or indirectly, of the power to direct or cause the 
direction of the management or policies of such Person, whether through the 
ownership of voting securities, by agreement or otherwise. 

   "Asset Sale" means (i) the sale, lease, conveyance or other disposition of 
any assets (including, without limitation, by way of a sale and leaseback) 
other than (A) in the ordinary course of business or (B) sales of accounts 
receivables to the Accounts Receivables Subsidiary in accordance with the 
covenant described under the caption entitled "--Certain Covenants--Sales of 
Accounts Receivable" (provided that the sale, lease, conveyance or other 
disposition of all or substantially all of the assets of the Company and its 
Subsidiaries taken as a whole will be governed by the provisions of the 
Senior Subordinated Note Indenture described above under the caption entitled 
"--Repurchase at the Option of Holders--Change of Control" and/or the 
provisions described above under the caption entitled "--Certain 
Covenants--Merger, Consolidation or Sale of Assets" and not by the provisions 
of the Asset Sale covenant); and (ii) the issue by any Restricted Subsidiary 
of the Company of any Equity Interests of such Restricted Subsidiary and the 
sale by the Company or any of its Restricted Subsidiaries of Equity Interests 
of any of the Company's Subsidiaries, in the case of clauses (i) and (ii), 
whether in a single transaction or series of related transactions (a) that 
have a fair market value in excess of $1.0 million or (b) for net proceeds in 
excess of $1.0 million. Notwithstanding the foregoing: (1) a transfer of 
assets by the Company to a Restricted Subsidiary or by a Restricted 
Subsidiary to the Company or to another Restricted Subsidiary, (2) an 
issuance of Equity Interests by a Restricted Subsidiary to the Company or to 
another Restricted Subsidiary, (3) a Restricted Payment that is permitted by 
the covenant described above under the caption entitled "--Certain 
Covenants--Restricted Payments," (4) the sale and leaseback of any assets 
within 90 days of the acquisition of such assets, (5) foreclosures on assets 
and (6) a disposition of Cash Equivalents in the ordinary course of business 
will not be deemed to be Asset Sales. 

   "Attributable Debt" in respect of a sale and leaseback transaction means, 
at the time of determination, the present value (discounted at the rate of 
interest implicit in such transaction, determined in accordance with GAAP) of 
the obligation of the lessee for net rental payments during the remaining 
term of the lease included in such sale and leaseback transaction (including 
any period for which such lease has been extended or may, at the option of 
the lessor, be extended). 

   "Business" shall have the meaning assigned to such term in Article 11, 
Rule 11-01(d) of Regulation S-X, promulgated pursuant to the Securities Act, 
as such regulation is in effect on the date of the Indenture. 

   "Capital Lease Obligation" means, at the time any determination thereof is 
to be made, the amount of the liability in respect of a capital lease that 
would at such time be required to be capitalized on a balance sheet in 
accordance with GAAP. 

   "Capital Stock" means, (i) in the case of a corporation, corporate stock, 
(ii) in the case of an association or business entity, any and all shares, 
interests, participations, rights or other equivalents (however designated) 
of corporate stock, (iii) in the case of a partnership or limited liability 
company, partnership or membership interests (whether general or limited) and 
(iv) any other interest or participation that confers on a Person the right 
to receive a share of the profits and losses of, or distributions of assets 
of, the issuing Person. 

   "Cash Equivalents" means (i) Government Securities, (ii) any certificate 
of deposit maturing not more than 365 days after the date of acquisition 
issued by, or time deposit of, an Eligible Institution or any lender under 
the New Credit Facility, (iii) commercial paper maturing not more than 365 
days after the date of acquisition of an issuer (other than an Affiliate of 
the Company) with a rating, at the time as of which any investment therein is 
made, of "A-3" (or higher) according to S&P or "P-2" (or higher) according to 
Moody's or carrying an equivalent rating by a nationally recognized rating 
agency if both of the two named rating agencies cease publishing ratings of 
investments, (iv) any bankers acceptances or money market deposit accounts 
issued by an Eligible Institution and (v) any fund investing exclusively in 
investments of the types described in clauses (i) through (iv) above. 

   "Change of Control" means the occurrence of any of the following: (i) any 
sale, lease, transfer, conveyance or other disposition (other than by way of 
merger or consolidation) in one or a series of 

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related transactions, of all or substantially all of the assets of the 
Company and its Subsidiaries taken as a whole to any "person" (as defined in 
Section 13(d) of the Exchange Act) or "group" (as defined in Sections 
13(d)(3) and 14(d)(2) of the Exchange Act) other than the Principals and 
their Related Parties; (ii) the adoption of a plan for the liquidation or 
dissolution of the Company; (iii) the Company consolidates with, or merges 
with or into, another "person" (as defined above) or "group" (as defined 
above) in a transaction or series of related transactions in which the Voting 
Stock of the Company is converted into or exchanged for cash, securities or 
other property, other than any transaction where (A) the outstanding Voting 
Stock of the Company is converted into or exchanged for Voting Stock (other 
than Disqualified Stock) of the surviving or transferee corporation and (B) 
either (1) the "beneficial owners" (as defined in Rule 13d-3 under the 
Exchange Act) of the Voting Stock of the Company immediately prior to such 
transaction own, directly or indirectly through one or more Subsidiaries, not 
less than a majority of the total Voting Stock of the surviving or transferee 
corporation immediately after such transaction or (2) if, immediately prior 
to such transaction the Company is a direct or indirect Subsidiary of any 
other Person (such other Person, the "Holding Company"), then the "beneficial 
owners" (as defined above) of the Voting Stock of such Holding Company 
immediately prior to such transaction own, directly or indirectly through one 
or more Subsidiaries, not less than a majority of the Voting Stock of the 
surviving or transferee corporation immediately after such transaction; (iv) 
the consummation of any transaction or series of related transactions 
(including, without limitation, by way of merger or consolidation) the result 
of which is that any "person" (as defined above) or "group" (as defined 
above) other than the Principals and their Related Parties becomes the 
"beneficial owner" (as defined above) of more than 50% of the voting power of 
the Voting Stock of the Company or any Holding Company of the Company or (v) 
the first day on which a majority of the members of the Board of Directors of 
the Company or any Holding Company of the Company are not Continuing 
Directors. 

   "Consolidated Cash Flow" means, with respect to any Person for any period, 
the Consolidated Net Income of such Person and its Restricted Subsidiaries 
for such period, plus, to the extent deducted in computing Consolidated Net 
Income, (i) provision for taxes based on income or profits of such Person and 
its Restricted Subsidiaries for such period, (ii) Fixed Charges of such 
Person for such period, (iii) depreciation and amortization (including 
amortization of goodwill and other intangibles) and all other non-cash 
charges (excluding any such non-cash charge to the extent that it represents 
(x) an accrual of or reserve for cash charges in any future period, (y) 
amortization of a prepaid cash expense that was paid in a prior period or (z) 
amortization attributable to rotable inventory which has been capitalized in 
accordance with GAAP) of such Person and its Restricted Subsidiaries for such 
period, (iv) any net loss realized in connection with any Asset Sale and any 
extraordinary or non-recurring loss, in each case, on a consolidated basis 
determined in accordance with GAAP and (v) expenses and charges of the 
Company related to the Merger which are paid, taken or otherwise accounted 
for within 90 days of the consummation of the Merger. Notwithstanding the 
foregoing, the provision for taxes based on the income or profits of, the 
Fixed Charges of, and the depreciation and amortization and other non-cash 
charges of, a Restricted Subsidiary of a Person shall be added to 
Consolidated Net Income to compute Consolidated Cash Flow only to the extent 
(and in the same proportion) that the Net Income of such Restricted 
Subsidiary was included in calculating the Consolidated Net Income of such 
Person. 

   "Consolidated Interest Expense" means, with respect to any Person for any 
period, the sum of: (a) the interest expense of such Person and its 
Restricted Subsidiaries for such period, on a consolidated basis, determined 
in accordance with GAAP (including amortization of original issue discount, 
non-cash interest payments, the interest component of all payments associated 
with Capital Lease Obligations, imputed interest with respect to Attributable 
Debt, commissions, discounts and other fees and charges incurred in respect 
of letter of credit or bankers' acceptance financings, and net payments, if 
any, pursuant to Hedging Obligations; provided, however, that in no event 
shall any amortization of deferred financing costs be included in 
Consolidated Interest Expense) and (b) consolidated capitalized interest of 
such Person and its Restricted Subsidiaries for such period, whether paid or 
accrued. 

   "Consolidated Net Income" means, with respect to any Person for any 
period, the aggregate of the Net Income of such Person and its Restricted 
Subsidiaries for such period, on a consolidated basis, determined in 
accordance with GAAP; provided, however, that (i) the Net Income or loss of 
any Person 

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that is not a Restricted Subsidiary or that is accounted for by the equity 
method of accounting shall be included only to the extent of the amount of 
dividends or distributions paid to the referent Person or a Restricted 
Subsidiary thereof in cash, (ii) the Net Income of any Person acquired in a 
pooling of interests transaction for any period prior to, the date of such 
acquisition shall be excluded, (iii) the cumulative effect of a change in 
accounting principles, shall be excluded, and (iv) the Net Income of any 
Restricted Subsidiary shall be excluded to the extent that the declaration or 
payment of dividends or similar distributions by that Restricted Subsidiary 
of that Net Income is not, at the date of determination, permitted without 
any prior governmental approval (which has not been obtained) or, directly or 
indirectly, by operation of the terms of its charter or any agreement, 
instrument, judgment, decree, order, statute, rule or governmental regulation 
applicable to that Restricted Subsidiary. 

   "Continuing Directors" means, as of any date of determination, any member 
of the Board of Directors the Company or any Holding Company of the Company 
who (i) was a member of such Board of Directors immediately after 
consummation of the Merger, including the Offering and the application of the 
net proceeds thereof, or (ii) was nominated for election or elected to such 
Board of Directors with the approval of a majority of the Continuing 
Directors who were members of such Board at the time of such nomination or 
election or any successor Continuing Directors appointed by such Continuing 
Directors (or their successors). 

   "Default" means any event that is or with the passage of time or the 
giving of notice or both would be an Event of Default. 

   "Designated Preferred Stock" means preferred stock of the Company (other 
than Disqualified Stock) that is issued for cash (other than to a Restricted 
Subsidiary) and is so designated as Designated Preferred Stock, pursuant to 
an Officers' Certificate executed by the principal executive officer and the 
principal financial officer of the Company, on the issuance date thereof, the 
cash proceeds of which are excluded from the calculation set forth in clause 
(c) of the covenant described under the caption entitled "--Certain 
Covenants--Restricted Payments." 

   "Disqualified Stock" means, with respect to any Person, any Capital Stock 
that, by its terms (or by the terms of any security into which it is 
convertible or for which it is exchangeable), or upon the happening of any 
event, matures or is mandatorily redeemable, pursuant to a sinking fund 
obligation or otherwise, is exchangeable for Indebtedness (except to the 
extent exchangeable at the option of such Person subject to the terms of any 
debt instrument to which such Person is a party), or is redeemable at the 
option of the Holder thereof, in whole or in part, on or prior to the date on 
which the Senior Subordinated Notes mature; provided, however, that if such 
Capital Stock is issued to any plan for the benefit of employees of the 
Company or its Subsidiaries or by any such plan to such employees, such 
Capital Stock shall not constitute Disqualified Stock solely because it may 
be required to be repurchased by the Company in order to satisfy applicable 
statutory or regulatory obligations. 

   "Eligible Institution" means a commercial banking institution that has 
combined capital and surplus not less than $100.0 million or its equivalent 
in foreign currency, whose short-term debt is rated "A-3" or higher according 
to Standard & Poor's Ratings Group ("S&P") or "P-2" or higher according to 
Moody's Investor Services, Inc. ("Moody's") or carrying an equivalent rating 
by a nationally recognized rating agency if both of the two named rating 
agencies cease publishing ratings of investments. 

   "Equity Interests" means Capital Stock and all warrants, options or other 
rights to acquire Capital Stock (but excluding any debt security that is 
convertible into, or exchangeable for, Capital Stock). 

   "Equity Offering" means any (i) issuance of common stock or preferred 
stock by the Company (other than to Holdings and other than Disqualified 
Stock) or Holdings (other than Disqualified Stock) that is registered 
pursuant to the Securities Act, other than issuances registered on Form S-8 
and issuances registered on Form S-4, and (ii) any private issuance of common 
stock or preferred stock by the Company (other than to Holdings and other 
than Disqualified Stock) or Holdings (other than Disqualified Stock), 
excluding, in the case of clauses (i) and (ii) above, issuances of common 
stock pursuant to employee benefit plans of Holdings or the Company or 
otherwise as compensation to employees of the Company or Holdings. 

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   "Existing Indebtedness" means Indebtedness of the Company and its 
Restricted Subsidiaries (other than Indebtedness under the New Credit 
Facility) in existence on the date of the Senior Subordinated Note Indenture 
until such amounts are repaid. 

   "Fixed Charges" means, with respect to any Person for any period, the sum, 
without duplication, of (i) the Consolidated Interest Expense of such Person 
for such period and (ii) any interest expense on Indebtedness of another 
Person that is guaranteed by the referent Person or one of its Restricted 
Subsidiaries or secured by a Lien on assets of such Person or one of its 
Restricted Subsidiaries (whether or not such guarantee or Lien is called 
upon) and (iii) the product of (a) all cash dividend payments of the Company 
and any Guarantor on any series of preferred stock of the Company or such 
Guarantor times (b) a fraction, the numerator of which is one and the 
denominator of which is one minus the then current combined federal, state 
and local statutory tax rate of such Person, expressed as a decimal, in each 
case, on a consolidated basis and in accordance with GAAP. 

   "Fixed Charge Coverage Ratio" means with respect to any Person for any 
period, the ratio of the Consolidated Cash Flow of such Person and its 
Restricted Subsidiaries for such period to the Fixed Charges of such Person 
and its Restricted Subsidiaries for such period. In the event that the 
Company or any of its Restricted Subsidiaries incurs, assumes, guarantees, 
redeems or repays any Indebtedness (other than revolving credit borrowings) 
or issues or redeems preferred stock subsequent to the commencement of the 
period for which the Fixed Charge Coverage Ratio is being calculated but on 
or prior to the date on which the event for which the calculation of the 
Fixed Charge Coverage Ratio is made (the "Calculation Date"), then the Fixed 
Charge Coverage Ratio shall be calculated giving pro forma effect to such 
incurrence, assumption, guarantee, redemption or repayment of Indebtedness, 
or such issuance or redemption of preferred stock, as if the same had 
occurred at the beginning of the applicable four-quarter reference period. 
For purposes of making the computation referred to above, (i) the 
Consolidated Cash Flow of the Company shall include (a) the Consolidated Cash 
Flow of the Company and its Restricted Subsidiaries for the latest 
four-quarter period for which consolidated internal financial statements of 
the Company are available as derived from such financial statements plus or 
minus (b) with respect to any Business or Qualified Contracts that have been 
acquired by the Company or any of its Restricted Subsidiaries, including 
through mergers or consolidations, after the first day of the applicable 
four-quarter period and prior to the Calculation Date, the result of (1) the 
Consolidated Cash Flow of such Business or Qualified Contracts for the most 
recent three-month period prior to such acquisition for which internal 
financial statements in respect of such acquired Business or Qualified 
Contracts are available times four multiplied by (2) a fraction the numerator 
of which is 365 minus the number of days during the relevant four-quarter 
period for which the results of operations of such Business or Qualified 
Contracts were included in clause (a) of this sentence and the denominator of 
which is 365, (ii) the acquisition of any Business or Qualified Contracts 
that has been made by the Company or any of its Restricted Subsidiaries, 
including through mergers or consolidations and including any related 
financing transactions after the first day of the applicable four-quarter 
period and on or prior to the Calculation Date shall give pro forma effect to 
financing transactions (including the incurrence of Acquired Debt) in 
connection with the acquisition of such Business or Qualified Contracts, as 
if such acquisition had occurred at the beginning of the applicable reference 
period, and (iii) the Consolidated Cash Flow and expenses attributable to 
discontinued operations as determined in accordance with GAAP, and 
operations, Businesses and Qualified Contracts disposed of prior to the 
Calculation Date shall be excluded. For purposes of the foregoing clause (i), 
the Consolidated Cash Flow attributable to any Business or Qualified 
Contracts acquired by the Company or any Restricted Subsidiary of the Company 
shall be calculated utilizing the actual revenues attributable to such 
Business or Qualified Contracts for the applicable period and the expenses 
that would have been attributable to such Business or Qualified Contracts had 
the Company acquired such Business or Qualified Contracts at the beginning of 
the applicable three-month period, as determined in good faith by the 
Company, taking into account the Company's historical expenses in connection 
with the provision of similar services for similar equipment under similar 
contracts. If since the beginning of the applicable four-quarter period any 
Person (that subsequently becomes a Restricted Subsidiary or was merged with 
or into the Company or any Restricted Subsidiary since the beginning of such 
period) shall have made or engaged in any Investment, disposition of 
operations, Businesses or Qualified Contracts, or merger or consolidation, or 
shall have discontinued any operations or acquired 

                                       98
<PAGE>

any Business or Qualified Contracts that would have required adjustment 
pursuant to this definition had such Person been a Restricted Subsidiary at 
the time of such Investment, disposition, merger, consolidation, discontinued 
operation or acquisition, then "Consolidated Cash Flow" shall be calculated 
giving pro forma effect thereto for such period as if such Investment, 
acquisition, disposition, merger, consolidation or discontinued operation had 
occurred at the beginning of the applicable four-quarter period. 

   "GAAP" means generally accepted accounting principles set forth in the 
opinions and pronouncements of the Accounting Principles Board of the 
American Institute of Certified Public Accountants and statements and 
pronouncements of the Financial Accounting Standards Board or in such other 
statements by such other entity as may be approved by a significant segment 
of the accounting profession of the United States, which are in effect on the 
date of the Senior Subordinated Note Indenture; provided, however, that all 
reports and other financial information provided by the Company to the 
Holders, the Trustee and/or the Commission shall be prepared accordance with 
GAAP, as in effect on the date of such report or other financial information. 

   "Government Securities" means direct obligations of, or obligations 
guaranteed by, the United States of America for the payment of which 
guarantee or obligations the full faith and credit of the United States of 
America is pledged. 

   "guarantee" means a guarantee (other than by endorsement of negotiable 
instruments for collection in the ordinary course of business), direct or 
indirect, in any manner (including, without limitation, letters of credit and 
reimbursement agreements in respect thereof), of all or any part of any 
Indebtedness. 

   "Guarantor" means any Restricted Subsidiary that shall have guaranteed, 
pursuant to a supplemental indenture and the requirements therefor set forth 
in the Senior Subordinated Note Indenture, the payment of all principal of, 
and interest and premium, if any, on, the Senior Subordinated Notes and all 
other amounts payable under the Senior Subordinated Notes or the Senior 
Subordinated Note Indenture, which guarantee shall be subordinate to all 
Senior Debt and pari passu with or senior to all other Indebtedness of such 
Restricted Subsidiary. 

   "Guarantor Senior Debt" means, with respect to any Guarantor, (i) all 
Indebtedness of such Guarantor outstanding under the New Credit Facility and 
all Hedging Obligations with respect thereto, (ii) any other Indebtedness 
permitted to be incurred by such Guarantor under the terms of the Senior 
Subordinated Note Indenture, unless the instrument under which such 
Indebtedness is incurred expressly provides that it is on a parity with or 
subordinated in right of payment to the Subsidiary Guarantee of such 
Guarantor and (iii) all Obligations with respect to the foregoing. 
Notwithstanding anything to the contrary in the foregoing, Guarantor Senior 
Debt will not include (a) any liability for federal, state, local or other 
taxes owed or owing by such Guarantor or any of its Subsidiaries, (b) any 
Indebtedness of such Guarantor to any of its Subsidiaries or other 
Affiliates, (c) any accounts payable or trade liabilities arising in the 
ordinary course of business (including instruments evidencing such 
liabilities) other than obligations in respect of bankers' acceptances and 
letters of credit under the New Credit Facility, (d) any Indebtedness that is 
incurred in violation of the Senior Subordinated Note Indenture, (e) 
Indebtedness which, when incurred and without respect to any election under 
Section 1111(b) of Title 11, United States Code, is without recourse to such 
Guarantor, (f) any Indebtedness, guarantee or obligation of such Guarantor 
which is subordinate or junior to any other Indebtedness, guarantee or 
obligation of such Guarantor, (g) Indebtedness evidenced by the Subsidiary 
Guarantee of such Guarantor and (h) Capital Stock of such Guarantor. 

   "Hedging Obligations" means, with respect to any Person, the obligations 
of such Person under (i) interest rate swap agreements, interest rate cap 
agreements and interest rate collar agreements and (ii) other agreements or 
arrangements designed to protect such Person against fluctuations in interest 
rates or foreign exchange rates. 

   "Holdings" means DecisionOne Holdings Corp., a Delaware corporation, the 
corporate parent of the Company, or its successors. 

                                       99
<PAGE>

   "Indebtedness" means, with respect to any Person, any indebtedness of such 
Person, whether or not contingent, in respect of borrowed money or evidenced 
by bonds, notes, debentures or similar instruments or letters of credit (or 
reimbursement agreements in respect thereof) or representing Capital Lease 
Obligations or the balance deferred and unpaid of the purchase price of any 
property, except any such balance that constitutes an accrued expense or 
trade payable, or representing any Hedging Obligations, if and to the extent 
any of the foregoing indebtedness (other than letters of credit and Hedging 
Obligations) would appear as a liability upon a balance sheet of such Person 
prepared in accordance with GAAP, as well as all indebtedness of others 
secured by a Lien on any asset of such Person (whether or not such 
indebtedness is assumed by such Person), the maximum fixed repurchase price 
of Disqualified Stock issued by such Person and the liquidation preference of 
preferred stock issued by such Person, in each case, if held by any Person 
other than the Company or a Wholly Owned Restricted Subsidiary of the 
Company, and, to the extent not otherwise included, the guarantee by such 
Person of any indebtedness of any other Person; provided that Indebtedness 
shall not include the pledge by the Company of the Capital Stock of an 
Unrestricted Subsidiary of the Company to secure Non-Recourse Debt of such 
Unrestricted Subsidiary. 

   "Initial Sale" means (i) the first transaction after the commencement of 
any accounts receivable financing arrangement in which accounts receivable 
are sold by the Company and/or its Restricted Subsidiaries to an Accounts 
Receivable Subsidiary and (ii) the first transaction following any amendment 
to any such arrangement pursuant to which the class of eligible receivables 
to be purchased pursuant to such arrangement is expanded in which such 
expanded class of accounts receivable are sold by the Company and/or its 
Restricted Subsidiaries to an Accounts Receivable Subsidiary. 

   "Intercompany Note" means the note issued by Holdings to the Company on 
the Closing Date to evidence the loan by the Company to Holdings of certain 
proceeds of the Offerings which proceeds, together with dividends to Holdings 
will fund the merger consideration and costs and expenses in connection 
therewith. 

   "Investments" means, with respect to any Person, all investments by such 
Person in other Persons (including Affiliates) in the forms of direct or 
indirect loans (including guarantees), advances or capital contributions 
(excluding commission, travel and similar advances to officers and employees 
made in the ordinary course of business), purchases or other acquisitions for 
consideration of Indebtedness, Equity Interests or other securities, and all 
other items that are or would be classified as investments on a balance sheet 
prepared in accordance with GAAP; provided that an acquisition of assets, 
Equity Interests or other securities by the Company for consideration 
consisting of common equity securities of the Company shall not be deemed to 
be an Investment. If the Company or any Subsidiary of the Company sells or 
otherwise disposes of any Equity Interests of any direct or indirect 
Subsidiary of the Company such that, after giving effect to any such sale or 
disposition, such Person is no longer a Subsidiary of the Company, the 
Company shall be deemed to have made an Investment on the date of any such 
sale or disposition equal to the fair market value of the Equity Interests of 
such Subsidiary not sold or disposed of in an amount determined as provided 
in the final paragraph of the covenant described above under the caption 
entitled "--Certain Covenants--Restricted Payments." 

   "Investors' Agreement" means the investors' agreement, dated as of August 
7, 1997, among the Company, the DLJMB Funds, the Institutional Investors and 
the Management Shareholders, as amended from time to time. 

   "Lien" means, with respect to any asset, any mortgage, lien, pledge, 
charge, security interest or encumbrance of any kind in respect of such 
asset, whether or not filed, recorded or otherwise perfected under applicable 
law (including any conditional sale or other title retention agreement, any 
lease in the nature thereof, any option or other agreement to sell or give a 
security interest). 

   "Management Loans" means one or more loans by the Company or Holdings to 
officers and/or directors of the Company and any of its Restricted 
Subsidiaries to finance the purchase by such officers and directors of common 
stock of Holdings; provided, however, that the aggregate principal amount of 
all such Management Loans outstanding at any time shall not exceed $10.0 
million. 

                                      100
<PAGE>

   "Net Income" means, with respect to any Person, the net income (loss) of 
such Person, determined in accordance with GAAP, excluding, however, (i) any 
gain (but not loss), together with any related provision for taxes on such 
gain (but not loss), realized in connection with (a) any Asset Sale 
(including, without limitation, dispositions pursuant to sale and leaseback 
transactions) or (b) the extinguishment of any Indebtedness of such Person or 
any of its Restricted Subsidiaries, and (ii) any extraordinary or 
nonrecurring gain (but not loss), together with any related provision for 
taxes on such extraordinary or nonrecurring gain (but not loss), and (iii) 
with respect to the Company, the after-tax amount of any interest income with 
respect to the Intercompany Note. 

   "Net Proceeds" means the aggregate cash proceeds received by the Company 
or any of its Restricted Subsidiaries in respect of any Asset Sale 
(including, without limitation, any cash received upon the sale or other 
disposition of any non-cash consideration received in any Asset Sale), net of 
the direct costs relating to such Asset Sale (including, without limitation, 
legal, accounting and investment banking fees, and sales commissions) and any 
relocation expenses incurred as a result thereof, taxes paid or payable as a 
result thereof (after taking into account any available tax credits or 
deductions and any tax sharing arrangements), amounts required to be applied 
to the repayment of Indebtedness (other than Indebtedness of the Company or 
any Restricted Subsidiary referred to in clause (a) of the second paragraph 
of the covenant described above under the caption "--Repurchase at the Option 
of Holders--Asset Sales") secured by a Lien on the asset or assets that are 
the subject of such Asset Sale and any reserve for adjustment in respect of 
the sale price of such asset or assets established in accordance with GAAP. 

   "New Credit Facility" means that certain credit agreement by and among the 
Company, Donaldson, Lufkin & Jenrette Securities Corporation, as arranger, 
DLJ Capital Funding, Inc., as syndication agent, and the lenders party 
thereto, including any related notes, guarantees, collateral documents, 
instruments and agreement executed in connection therewith, and in each case 
as amended, modified, renewed, refunded, replaced, refinanced from time to 
time, including any agreement extending the maturity of or refinancing or 
refunding all or any portion of the Indebtedness thereunder or increasing the 
amount that may be borrowed under such agreement or any successor agreement, 
whether or not among the same parties. 

   "Non-Recourse Debt" means Indebtedness (i) no default with respect to, 
which (including any rights that the holders thereof may have to take 
enforcement action against an Unrestricted Subsidiary) would permit (upon 
notice, lapse of time or both) any holder of any other Indebtedness of the 
Company or any of its Restricted Subsidiaries to declare a default on such 
other Indebtedness or cause the payment thereof to be accelerated or payable 
prior to its stated maturity; and (ii) as to which the lenders have been 
notified in writing that they will not have any recourse to the stock (other 
than the stock of an Unrestricted Subsidiary pledged by the Company to secure 
debt of such Unrestricted Subsidiary) or assets of the Company or any of its 
Restricted Subsidiaries; provided, however, that in no event shall 
Indebtedness of any Unrestricted Subsidiary fail to be Non-Recourse Debt 
solely as a result of any default provisions contained in a guarantee thereof 
by the Company or any of its Restricted Subsidiaries if the Company or such 
Restricted Subsidiary was otherwise permitted to incur such guarantee 
pursuant to the Senior Subordinated Note Indenture. 

   "Obligations" means any principal, interest, penalties, fees, 
indemnifications, reimbursements, damages and other liabilities payable under 
the documentation governing any Indebtedness. 

   "Other Qualified Notes" means any outstanding Indebtedness that ranks pari 
passu in right of payment with the Senior Subordinated Notes issued pursuant 
to an indenture or other agreement, in either case, having a provision 
substantially similar to the Asset Sale Offer provision contained in the 
Senior Subordinated Note Indenture. 

   "Pari Passu Indebtedness" means Indebtedness of the Company or any 
Guarantor that ranks pari passu in right of payment to the Senior 
Subordinated Notes or any Subsidiary Guarantee. 

   "Permitted Business" means the equipment maintenance or support services 
business or any business reasonably ancillary or related thereto. 

                                      101
<PAGE>

   "Permitted Investments" means (i) Investments in the Company or in a 
Restricted Subsidiary of the Company, (ii) Investments in cash or Cash 
Equivalents, (iii) Investments by the Company or any Restricted Subsidiary of 
the Company in a Person if, as a result of such Investment, (a) such person 
becomes a Restricted Subsidiary of the Company or (b) such Person is merged, 
consolidated or amalgamated with or into, or transfers or conveys 
substantially all of its assets to, or is liquidated into, the Company or a 
Restricted Subsidiary of the Company, (iv) Investments in accounts and notes 
receivable acquired in the ordinary course of business, (v) any non-cash 
consideration received in connection with an Asset Sale that complies with 
the covenant described above under the caption entitled "--Repurchase at the 
Option of Holders--Asset Sales," (vi) loans and advances to officers, 
directors and employees for business-related travel expenses, moving expenses 
and other similar expenses, in each case, incurred in the ordinary course of 
business, (vii) any guarantees permitted to be made pursuant to the covenant 
described under the caption "--Certain Covenants--Incurrence of Indebtedness 
and Issuance of Preferred Stock," (viii) Investments in any Accounts 
Receivable Subsidiary made in connection with the formation of an Accounts 
Receivable Subsidiary or received in consideration of sales of accounts 
receivable, in each case, in accordance with the covenant described under the 
caption entitled "--Certain Covenants--Sales of Accounts Receivable," (ix) 
the Intercompany Note and (x) the Management Loans. 

   "Permitted Refinancing Indebtedness" means any Indebtedness of the Company 
or any of its Restricted Subsidiaries issued in exchange for, or the net 
proceeds of which are used to extend, refinance, renew, replace, defease or 
refund other Indebtedness of the Company or any of its Restricted 
Subsidiaries; provided that: (i) the principal amount (or accreted value, if 
applicable) of such Permitted Refinancing Indebtedness does not exceed the 
principal amount of (or accreted value, if applicable), plus accrued interest 
on, the Indebtedness so extended, refinanced, renewed, replaced, defeased or 
refunded (plus the amount of reasonable expenses and premiums incurred in 
connection therewith); (ii) such Permitted Refinancing Indebtedness has a 
final maturity date at least as late as the final maturity date of, and has a 
Weighted Average Life to Maturity equal to or greater than the Weighted 
Average Life to Maturity of, the Indebtedness being extended, refinanced, 
renewed, replaced, defeased or refunded; (iii) if the Indebtedness being 
extended, refinanced, renewed, replaced, defeased or refunded is subordinated 
in right of payment to the Senior Subordinated Notes, such Permitted 
Refinancing Indebtedness has a final maturity date later than the final 
maturity date of, and is subordinated in right of payment to, the Senior 
Subordinated Notes on terms at least as favorable to the Holders of Senior 
Subordinated Notes as those contained in the documentation governing the 
Indebtedness being extended, refinanced, renewed, replaced, defeased or 
refunded; (iv) if the Indebtedness being extended, refinanced, renewed, 
replaced, defeased or refunded is Pari Passu Indebtedness, such Permitted 
Refinancing Indebtedness has a final maturity date on or later than the final 
maturity date of, and is subordinated or pari passu in right of payment to, 
the Senior Subordinated Notes on terms at least as favorable to the Holders 
of Senior Subordinated Notes as those contained in the documentation 
governing the Indebtedness being extended, refinanced, renewed, replaced, 
defeased or refunded and (v) such Indebtedness is incurred either by the 
Company or by the Restricted Subsidiary who is the obligor on the 
Indebtedness being extended, refinanced, renewed, replaced, defeased or 
refunded. 

   "Principals" means DLJ Merchant Banking, Inc., DLJ Offshore Partners II, 
C.V., DLJ Diversified Partners, L.P., DLJMB Funding II, Inc., UK Investment 
Plan 1997 Partners and DLJ First ESC LLC and each of their respective 
Affiliates. 

   "Qualified Contract" means any contract for the provision of computer 
maintenance and/or technology support services with respect to which the 
Company and its Restricted Subsidiaries have not received notice that the 
counterparty to such contract intends to terminate such contract prior to the 
expiration of its term or not to renew such contract at the end of its term. 

   "Qualified Proceeds" means any of the following or any combination of the 
following: 
(i) cash, (ii) Cash Equivalents, (iii) assets that are used or useful in a 
Permitted Business and (iv) the Capital Stock of any Person engaged in a 
Permitted Business if, in connection with the receipt by the Company or any 
Restricted Subsidiary of the Company of such Capital Stock, (a) such Person 
becomes a Restricted Subsidiary of the Company or any Restricted Subsidiary 
of the Company or (b) such Person is merged, consolidated or amalgamated with 
or into, or transfers or conveys substantially all of its assets to, or is 
liquidated into, the Company or any Restricted Subsidiary of the Company. 

                                      102
<PAGE>

   "Receivables Fees" means distributions or payments made directly or by 
means of discounts with respect to any participation interests issued or sold 
in connection with, and other fees paid to a Person that is not a Restricted 
Subsidiary in connection with, any receivables financing permitted pursuant 
to the covenant entitled "Sales of Accounts Receivable." 

   "Related Party" means, with respect to the Principals, (i) any controlling 
stockholder or partner of any Principal on the date of the Senior 
Subordinated Note Indenture, or (ii) any trust, corporation, partnership or 
other entity, the beneficiaries, stockholders, partners, owners or Persons 
beneficially holding (directly or through one or more Subsidiaries) a 51% or 
more controlling interest of which consist of the Principals and/or such 
other Persons referred to in the immediately preceding clauses (i) or (ii). 

   "Restricted Investment" means an Investment other than a Permitted 
Investment. 

   "Restricted Subsidiary" of a Person means any Subsidiary of the referent 
Person that is not an Unrestricted Subsidiary. 

   "Significant Subsidiary" means any Subsidiary that would be a "significant 
subsidiary" as defined in Article 1, Rule 1-02 of Regulation S-X, promulgated 
pursuant to the Securities Act, as such Regulation is in effect on the date 
of the Indenture. 

   "Specified Agreements" means the Investors' Agreement and the Tax Sharing 
Agreement. 

   "Subordinated Indebtedness" means any Indebtedness of the Company or any 
Guarantor which is expressly by its terms subordinated in right of payment to 
the Senior Subordinated Notes or any Subsidiary Guarantee. 

   "Subsidiary" means, with respect to any Person, (i) any corporation, 
association or other business entity of which more than 50% of the total 
voting power of Voting Stock is at the time owned or controlled, directly or 
indirectly, by such Person or one or more of the other Subsidiaries of that 
Person (or a combination thereof) and (ii) any partnership (a) the sole 
general partner or the managing general partner of which is such Person or a 
Subsidiary of such Person or (b) the only general partners of which are such 
Person or one or more Subsidiaries of such Person (or any combination 
thereof); provided, however, that the Accounts Receivable Subsidiary and its 
Subsidiaries shall not be deemed Subsidiaries of the Company or any of its 
other Subsidiaries. 

   "Tax Sharing Agreement" means the tax sharing agreement, dated as of 
August 7, 1997, between the Company and Holdings, as amended from time to 
time. 

   "Unrestricted Subsidiary" means any Subsidiary that is designated by the 
Board of Directors as an Unrestricted Subsidiary pursuant to a Board 
Resolution, but only to the extent that such Subsidiary: (i) has no 
Indebtedness other than Non-Recourse Debt; (ii) is not party to any 
agreement, contract, arrangement or understanding with the Company or any 
Restricted Subsidiary of the Company unless the terms of any such agreement, 
contract, arrangement or understanding are no less favorable to the Company 
or such Restricted Subsidiary than those that might be obtained at the time 
from Persons who are not Affiliates of the Company; (iii) is a Person with 
respect to which neither the Company nor any of its Restricted Subsidiaries 
has any direct or indirect obligation (a) to subscribe for additional Equity 
Interests or (b) to maintain or preserve such Person's financial condition or 
to cause such Person to achieve any specified levels, of operating results; 
and (iv) has not guaranteed or otherwise directly or indirectly provided 
credit support for any Indebtedness of the Company or any of its Restricted 
Subsidiaries. Any such designation by the Board of Directors shall be 
evidenced to the Trustee by filing with the Trustee a certified copy of the 
Board Resolution giving effect to such designation and an Officers' 
Certificate certifying that such designation complied with the foregoing 
conditions and was permitted by the covenant described above under the 
caption entitled "--Certain Covenants--Restricted Payments." If, at any time, 
any Unrestricted Subsidiary would fail to meet the foregoing requirements as 
a Unrestricted Subsidiary, it shall thereafter cease to be an Unrestricted 
Subsidiary for purposes of the Senior Subordinated Note Indenture and any 
Indebtedness of such Subsidiary shall be deemed to be incurred by a 
Restricted Subsidiary of the Company as of such date (and, if such 
Indebtedness is not permitted to be incurred as of such date under the 
covenant described under the caption entitled 

                                      103
<PAGE>

"--Certain Covenants--Incurrence of Indebtedness and Issuance of Preferred 
Stock," the Company shall be in default of such covenant). The Board of 
Directors of the Company may at any time designate any Unrestricted 
Subsidiary to be a Restricted Subsidiary; provided that such designation 
shall be deemed to be an incurrence of Indebtedness by a Restricted 
Subsidiary of the Company of any outstanding Indebtedness of such 
Unrestricted Subsidiary and such designation shall only be permitted if (i) 
such Indebtedness is permitted under the covenant described under the caption 
entitled "--Certain Covenants--Incurrence of Indebtedness and Issuance 
Preferred of Stock" and (ii) no Default or Event of Default would be in 
existence following such designation. 

   "Voting Stock" means any class or classes of Capital Stock pursuant to 
which the holders thereof have the general voting power under ordinary 
circumstances to elect at least a majority of the board of directors, 
managers or trustees of any Person (irrespective of whether or not, at the 
time, stock of any other class or classes shall have, or might have, voting 
power by reason of the happening of any contingency). 

   "Weighted Average Life to Maturity" means, when applied to any 
Indebtedness at any date, the number of years obtained by dividing (i) the 
then outstanding principal amount of such Indebtedness into (ii) the total of 
the product obtained by multiplying (a) the amount of each then remaining 
installment, sinking fund, serial maturity or other required payments of 
principal, including payment at final maturity, in respect thereof by (b) the 
number of years (calculated to the nearest one-twelfth) that will elapse 
between such date and the making of such payment. 

   "Wholly Owned Restricted Subsidiary" of any Person means a Restricted 
Subsidiary of such Person all the outstanding Capital Stock or other 
ownership interests of which (other than directors' qualifying shares) shall 
at the time be owned by such Person or by one or more Wholly Owned Restricted 
Subsidiaries of such Person or by such Person and one or more Wholly Owned 
Restricted Subsidiaries of such Person. 

   "Wholly Owned Subsidiary" of any Person means a Subsidiary of such Person 
all of the outstanding Capital Stock or other ownership interests of which 
(other than directors' qualifying shares) shall at the time be owned by such 
Person or by one or more Wholly Owned Subsidiaries of such Person or by such 
Person and one or more Wholly Owned Subsidiaries of such Person. 

                                      104
<PAGE>

                                                                   
                             PLAN OF DISTRIBUTION 

   This Prospectus has been prepared for use by DLJSC in connection with 
offers and sales of the Senior Subordinated Notes in market-making 
transactions at negotiated prices related to prevailing market prices at the 
time of the sale. DLJSC may act as principal or agent in such transactions. 
The Company has been advised by DLJSC that it intends to make a market in the 
Senior Subordinated Notes; however, DLJSC is not obligated to do so. Any 
market-making may be discontinued at any time, and there is no assurance that 
an active public market for the Senior Subordinated Notes will develop or, 
that if such market develops, that it will continue. 

   DLJSC served as the underwriter in the Offering and received total 
underwriting discounts and commissions of $4,500,000 in connection therewith. 

   DLJ Capital Funding, Inc., an affiliate of DLJSC, received customary fees 
and reimbursement of expenses in connection with the arrangement and 
syndication of the New Credit Facility and as a lender thereunder. DLJSC 
received customary fees in connection with the underwriting of the Senior 
Subordinated Notes and the Units. In addition, DLJSC received a merger 
advisory fee of $5.0 million in cash from Quaker upon consummation of the 
Merger. It is also expected that DLJSC will receive an annual fee from 
Holdings for financial advisory services. See "Certain Relationships and 
Related Transactions." 

   DLJMB and certain related entities, all of which are affiliates of DLJSC, 
will own a significant amount of Holding Common Stock following the Merger. 
In addition, Holdings, the DLJMB Funds and the members of management who 
owned shares of Holdings Common Stock following the Merger (the "Management 
Shareholders") are party to the Investors' Agreement. The Investors' 
Agreement restricts transfer of the shares of Holdings Common Stock by the 
Management Shareholders, permits the Management Shareholders to participate 
in certain sales of shares of Holdings Common Stock by the DLJMB Funds, 
requires the Management Shareholders to sell shares of Holdings Common Stock 
in certain circumstances should the DLJMB Funds choose to sell any such 
shares owned by the DLJMB Funds and provides for certain registration rights. 
The Investors' Agreement also provides that the DLJMB Funds have the right to 
appoint a majority of the members of the Board of Directors of Holdings. 

                                      105
<PAGE>

                                                                  
                                 LEGAL MATTERS

   The validity of the Senior Subordinated Notes offered hereby was passed 
upon for the Company by Davis Polk & Wardwell. 

                                    EXPERTS

   The Consolidated Financial Statements of the Company as of June 30, 1996 
and for each of the three years in the period ended June 30, 1996 and the 
Consolidated Financial Statements of DecisionOne Corporation (formerly BABSS 
(the "Predecessor")) as of December 31, 1994 and October 20, 1995 and for the 
years ended December 31, 1993 and 1994 and the period from January 1, 1995 to 
October 20, 1995, and the related financial statement schedules appearing in 
this Prospectus have been audited by Deloitte & Touche LLP, independent 
auditors, as set forth in their reports included herein and are included in 
reliance upon the reports of such firm given upon their authority as experts 
in accounting and auditing. 

                                      106
<PAGE>

                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
<CAPTION>
<S>                                                                                          <C>
DECISIONONE CORPORATION 

Audited Financial Statements: 

Independent Auditors' Report..............................................................    F-2 

Consolidated Balance Sheets as of June 30, 1995 and 1996..................................    F-3 

Consolidated Statements of Operations for the Years Ended 
 June 30, 1994, 1995 and 1996.............................................................    F-4 

Consolidated Statements of Shareholder's Equity for the Years Ended 
 June 30, 1994, 1995 and 1996.............................................................    F-5 

Consolidated Statements of Cash Flows for the Years Ended 
 June 30, 1994, 1995 and 1996.............................................................    F-6 

Notes to Consolidated Financial Statements................................................    F-7 

Unaudited Financial Statements: 

Unaudited Condensed Consolidated Balance Sheets as of June 30, 1996 and March 31, 1997 ...   F-22 

Unaudited Condensed Consolidated Statements of Operations for the 
 Nine Months Ended March 31, 1996 and 1997................................................   F-23 

Unaudited Condensed Consolidated Statements of Cash Flows for the 
 Nine Months Ended March 31, 1996 and 1997................................................   F-24 

Unaudited Notes to Condensed Consolidated Financial Statements............................   F-25 

PREDECESSOR FINANCIAL STATEMENTS-- 

DECISIONONE CORPORATION (FORMERLY BELL ATLANTIC BUSINESS SYSTEMS SERVICES, INC.) 

Audited Financial Statements: 

Independent Auditors' Report..............................................................   F-27 

Consolidated Balance Sheets as of December 31, 1994 and October 20, 1995 .................   F-28 

Consolidated Statements of Operations for the Years Ended December 31, 1993 
 and 1994 and the Period January 1, 1995 to October 20, 1995..............................   F-29 

Consolidated Statements of Shareholder's Equity for the Years Ended December 31, 1993 
 and 1994 and for the Period January 1, 1995 to October 20, 1995..........................   F-30 

Consolidated Statements of Cash Flows for the Years Ended December 31, 1993 
 and 1994 and for the Period January 1, 1995 to October 20, 1995..........................   F-31 

Notes to Consolidated Financial Statements................................................   F-32 
</TABLE>

                                      F-1
<PAGE>

                          INDEPENDENT AUDITORS' REPORT

To the Board of Directors and Shareholder 
of DecisionOne Corporation: 

   We have audited the accompanying consolidated balance sheets of 
DecisionOne Corporation (a wholly owned subsidiary of DecisionOne Holdings 
Corp.) and subsidiaries (the "Company") as of June 30, 1995 and 1996, and the 
related consolidated statements of operations, shareholder's equity and cash 
flows for each of the three years in the period ended June 30, 1996. These 
financial statements are the responsibility of the Company's management. Our 
responsibility is to express an opinion on these financial statements based 
on our audits. 

   We conducted our audits in accordance with generally accepted auditing 
standards. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether the financial statements are free 
of material misstatement. An audit includes examining, on a test basis, 
evidence supporting the amounts and disclosures in the financial statements. 
An audit also includes assessing the accounting principles used and 
significant estimates made by management, as well as evaluating the overall 
financial statement presentation. We believe that our audits provide a 
reasonable basis for our opinion. 

   In our opinion, such consolidated financial statements present fairly, in 
all material respects, the financial position of DecisionOne Corporation, 
Inc. and subsidiaries at June 30, 1995 and 1996, and the results of their 
operations and their cash flows for each of the three years in the period 
ended June 30, 1996 in conformity with generally accepted accounting 
principles. 

   As discussed in Note 1 to the consolidated financial statements, on May 
29, 1997, DecisionOne Holdings Corp. completed a restructuring of the legal 
organization of certain of its subsidiaries. The Company's consolidated 
financial statements have been presented giving effect to the reorganization 
for all periods presented in a manner similar to a pooling of interests. 

DELOITTE & TOUCHE LLP 
Philadelphia, Pennsylvania 
May 30, 1997 

                                      F-2
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                          CONSOLIDATED BALANCE SHEETS
                             JUNE 30, 1995 AND 1996
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                                1995       1996 
                                                             ---------- ---------- 
<S>                                                          <C>        <C>
                            ASSETS 
Current Assets: 
 Cash and cash equivalents...................................  $  2,659   $  8,221 
 Accounts receivable, net....................................    27,758     92,650 
 Inventories.................................................     4,024     30,130 
 Prepaid expenses, income tax receivable and other assets ...       763      4,752 
 Deferred tax asset..........................................     8,503      8,018 
                                                             ---------- ---------- 
  Total current assets.......................................    43,707    143,771 
                                                             ---------- ---------- 
Repairable Parts, net........................................    27,360    154,970 
Property and Equipment, net..................................     4,429     32,430 
Deferred Tax Asset, net......................................    25,011     16,405 
Intangibles, net.............................................    34,568    164,659 
Other Assets.................................................       478      2,275 
                                                             ---------- ---------- 
Total Assets.................................................  $135,553   $514,510 
                                                             ========== ========== 
             LIABILITIES AND SHAREHOLDER'S EQUITY 
Current Liabilities: 
 Current portion of long-term debt...........................  $ 19,414   $  2,321 
 Accounts payable............................................    11,412     53,347 
 Accrued expenses............................................    21,773     36,217 
 Deferred revenues...........................................    40,222     38,485 
 Income taxes payable........................................     1,648 
 Net liabilities related to discontinued products division ..     1,056        479 
                                                             ---------- ---------- 
  Total current liabilities..................................    95,525    130,849 
                                                             ---------- ---------- 
Revolving Credit Loan and Long-Term Debt.....................     6,157    188,582 
Other Liabilities............................................    12,383     14,286 
Shareholder's Equity: 
 Common stock, no par value; one share authorized, issued 
 and  outstanding in 1995 and 1996 .......................... 
 Additional paid-in capital..................................   114,891    255,535 
 Accumulated deficit.........................................   (92,378)   (73,516) 
 Foreign currency translation adjustment.....................       680        622 
 Pension liability adjustment................................    (1,705)    (1,848) 
                                                             ---------- ---------- 
  Total shareholder's equity.................................    21,488    180,793 
                                                             ---------- ---------- 
Total Liabilities and Shareholder's Equity...................  $135,553   $514,510 
                                                             ========== ========== 
</TABLE>

                See notes to consolidated financial statements.

                                      F-3
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                     CONSOLIDATED STATEMENTS OF OPERATIONS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                             1994       1995       1996 
                                                          --------- ---------- ---------- 
<S>                                                       <C>       <C>        <C>
Revenues: 
 Service.................................................. $ 97,548   $154,044   $526,703 
 Other....................................................   10,868      8,976     13,488 
                                                          --------- ---------- ---------- 
                                                            108,416    163,020    540,191 
                                                          --------- ---------- ---------- 
Cost of Revenues: 
 Service..................................................   70,502    107,922    393,311 
 Other....................................................    6,478      5,561      9,005 
                                                          --------- ---------- ---------- 
                                                             76,980    113,483    402,316 
                                                          --------- ---------- ---------- 
Gross Profit..............................................   31,436     49,537    137,875 
Operating Expenses: 
 Selling, general and administrative expenses.............   16,474     21,982     69,237 
 Amortization and write-off of intangibles................    5,380      6,776     15,673 
 Credit for unused leases, net............................   (6,401) 
 Employee severance and unutilized lease costs  ..........       --         --      3,592 
                                                          --------- ---------- ---------- 
Operating Income..........................................   15,983     20,779     49,373 
Interest expense, net of interest income of $132 in 1994, 
 $53 in 1995 and $239 in 1996.............................    4,847      2,468     14,714 
                                                          --------- ---------- ---------- 
Income from continuing operations before income taxes 
 (benefit), discontinued operations and extraordinary 
 item.....................................................   11,136     18,311     34,659 
Provision for income taxes (benefit)......................    1,024    (23,104)    13,870 
                                                          --------- ---------- ---------- 
Income before discontinued operations and extraordinary 
 item.....................................................   10,112     41,415     20,789 
Discontined operations--income from operations of 
 discontinued products division...........................       --      1,113         -- 
                                                          --------- ---------- ---------- 
Income before extraordinary item..........................   10,112     42,528     20,789 
Extraordinary item, net of tax benefit of $1,284 .........       --         --      1,927 
                                                          --------- ---------- ---------- 
Net Income................................................ $ 10,112   $ 45,528   $ 18,862 
                                                          ========= ========== ========== 
</TABLE>

                See notes to consolidated financial statements.

                                      F-4
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                CONSOLIDATED STATEMENTS OF SHAREHOLDER'S EQUITY
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                                       FOREIGN 
                                          ADDITIONAL                  CURRENCY      PENSION 
                                           PAID-IN     ACCUMULATED   TRANSLATION   LIABILITY 
                                           CAPITAL       DEFICIT     ADJUSTMENT    ADJUSTMENT 
                                        ------------ ------------- ------------- ------------ 
<S>                                     <C>          <C>           <C>           <C>
Balance, June 30, 1993..................   $ 87,413     $(145,018)      $445        $  (986) 
  Net income............................                   10,112 
  Adjustment to pension liability.......                                               (639) 
  Foreign currency translation 
   adjustment ..........................                                  12 
  Capital contribution..................     27,470            --         --             -- 
                                        ------------ ------------- ------------- ------------ 
Balance, June 30, 1994..................    114,883      (134,906)       457         (1,625) 
  Net Income............................                   42,528 
  Adjustment to pension liability.......                                                (80) 
  Foreign currency translation 
   adjustment ..........................                                 223 
  Contributed capital...................          8            --         --             -- 
                                        ------------ ------------- ------------- ------------ 
Balance, June 30, 1995..................    114,891       (92,378)       680         (1,705) 
  Net income............................                   18,862 
  Adjustment to pension liability.......                                               (143) 
  Contributed capital...................    142,090 
  Foreign currency translation 
   adjustment ..........................                                 (58) 
  Dividends declared....................     (1,446)           --         --             -- 
                                        ------------ ------------- ------------- ------------ 
Balance, June 30, 1996..................   $255,535     $ (73,516)      $622        $(1,848) 
                                        ============ ============= ============= ============ 
</TABLE>

                See notes to consolidated financial statements.

                                      F-5
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                             1994       1995       1996 
                                                         ---------- ---------- ----------- 
<S>                                                      <C>        <C>        <C>
Operating Activities: 
  Net income.............................................  $ 10,112   $ 42,528   $  18,862 
  Adjustments to reconcile net income to net cash 
   provided by operating activities: 
   Income from discontinued operations...................               (1,113) 
   Write-down of intangible assets.......................     2,932         70 
   Net credit on unused leases, net......................    (6,401) 
   Depreciation and amortization of property and 
    equipment ...........................................     1,781      1,778       8,309 
   Amortization of intangibles...........................     2,448      6,706      15,673 
   Amortization of repairable parts......................     5,929      7,688      37,869 
   Deferred income taxes.................................              (23,104)     (7,579) 
   Provision (recovery of loss) on accounts receivable...      (162)     1,930      (3,434) 
   Provision for inventory obsolescence..................     1,580      1,995       1,171 
   Extraordinary item....................................                            1,927 
   Changes in operating assets and liabilities, net of 
    effects from companies acquired, which provided 
    (used) cash: 
    Accounts receivable..................................    (3,498)    (8,836)     (1,900) 
    Inventories..........................................     1,107        931      (1,248) 
    Accounts payable.....................................      (787)     4,552          29 
    Accrued expenses.....................................       264     (5,723)        227 
    Deferred revenues....................................     9,547      6,811     (33,928) 
   Net changes in other assets and liabilities...........     3,870      2,202      (6,110) 
                                                         ---------- ---------- ----------- 
     Net cash provided by operating activities...........    28,722     38,415      51,894 
                                                         ---------- ---------- ----------- 
Investing Activities: 
  Capital expenditures--net of retirements...............      (304)    (2,786)     (7,278) 
  Repairable parts purchases.............................    (1,857)   (12,154)    (63,514) 
  Purchases of companies.................................    (1,187)   (39,331)   (275,562) 
                                                         ---------- ---------- ----------- 
     Net cash used in investing activities...............    (3,348)   (54,271)   (346,354) 
                                                         ---------- ---------- ----------- 
Financing Activities: 
  Proceeds from issuance of subordinated debentures......                           26,600 
  Capital contribution...................................     2,250                142,090 
  Proceeds from borrowings...............................    11,000     32,000     703,720 
  Payment on subordinated debentures.....................                          (30,000) 
  Payments on borrowings.................................   (37,713)   (14,463)   (537,548) 
  Principal payments under capital leases................                           (3,423) 
  Payment of dividends...................................                           (1,446) 
  Other..................................................      (483)        --          29 
                                                         ---------- ---------- ----------- 
     Net cash provided by (used in) financing activities.   (24,946)    17,537     300,022 
                                                         ---------- ---------- ----------- 
Net increase in cash and cash equivalents................       428      1,681       5,562 
Cash and cash equivalents, beginning of year.............       550        978       2,659 
                                                         ---------- ---------- ----------- 
  Cash and cash equivalents, end of year.................  $    978   $  2,659   $   8,221 
                                                         ========== ========== =========== 
Supplemental Disclosures of Cash Flow Information: 
  Net cash paid during the year for: 
   Interest..............................................  $    485   $  2,065   $  14,838 
   Income taxes..........................................       397      1,009       5,344 
  Noncash investing/financing activities: 
   Interest exchanged for debt...........................     2,073 
   Issuance of seller notes in connection with 
    acquisitions ........................................     1,313      2,866         587 
</TABLE>

                See notes to consolidated financial statements.

                                      F-6
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

1. NATURE OF BUSINESS 

   DecisionOne Corporation (a wholly owned subsidiary of DecisionOne Holdings 
Corp.) and its wholly owned subsidiaries (the "Company") are providers of 
multi-vendor computer maintenance and technology support services. The 
Company's services include hardware support, user and software support, 
network support and other support services. These services are offered by the 
Company across a broad range of computing environments, including mainframes, 
midrange and distributed systems, workgroups, personal computers and related 
peripherals. The Company maintains approximately 3,900 technical personnel 
located in over 150 service locations in North America. 

   Through June 30, 1995, the Company's services predominantly involved the 
provision of maintenance services to the midrange computer market. On October 
20, 1995, the Company acquired Bell Atlantic Business Systems Services, Inc. 
("BABSS") (see Note 4). BABSS provided computer maintenance and technology 
support services for computer systems ranging from the data center, which 
includes both mainframe and midrange systems, to desk top. Subsequent to the 
acquisition, DecisionOne Holdings Corp.'s principal operating subsidiary, 
Decision Servcom, Inc., was merged into BABSS, which had changed its name to 
DecisionOne Corporation. As a result, DecisionOne Corporation is the 
principal operating subsidiary of the Company. 

   On May 29, 1997, DecisionOne Holdings Corp. ("Holdings") completed a 
restructuring of the legal organization of its subsidiaries (the "Corporate 
Reorganization"). The Corporate Reorganization involved Holdings' 
contribution to DecisionOne Corporation of ownership interests in its 
subsidiaries, all of which were under Holdings' control (the "Contributed 
Subsidiaries"). The Corporate Reorganization has been accounted for in a 
manner similar to a pooling of interests. Accordingly, the Company's 
consolidated financial statements include the accounts of the Contributed 
Subsidiaries for all periods presented. 

   The Company's wholly owned, international subsidiaries are not significant 
to the Company's financial statements. 

2. SIGNIFICANT ACCOUNTING POLICIES 

   CONSOLIDATION -- The consolidated financial statements include the 
accounts of DecisionOne Corporation and its wholly owned subsidiaries. All 
intercompany balances and transactions have been eliminated in consolidation. 

   CASH AND CASH EQUIVALENTS -- Cash and cash equivalents are highly liquid 
investments with remaining maturities of three months or less at the time of 
purchase. 

   INVENTORIES -- Inventories are stated at the lower of cost or market, cost 
principally being determined using the weighted average method. The Company 
previously determined cost using the FIFO (first-in, first-out) method. The 
change has no material effect on the financial statements. 

   REPAIRABLE PARTS -- Repairable parts are required in order to meet the 
requirements of the contracts with the Company's maintenance customers. These 
parts are principally purchased from equipment manufacturers and other third 
parties. As these parts are purchased, they are capitalized at cost and 
amortized principally using the straight-line method over three to five 
years, their estimated useful life. Repairable parts are repaired by the 
Company based upon anticipated need and generally have an economic life that 
extends beyond the normal life cycle of the applicable product. Costs of 
refurbishing parts are charged to operations as incurred. Repairable parts 
are stated at cost, less accumulated amortization of $46,554 and $45,064 as 
of June 30, 1995 and 1996, respectively. Repairable parts amortization 
expense for the years ended June 30, 1994, 1995 and 1996 was $5,929, $7,688 
and $37,869 respectively. 

                                      F-7
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

2. SIGNIFICANT ACCOUNTING POLICIES  (CONTINUED) 

    PROPERTY AND EQUIPMENT -- Property and equipment are stated at cost. 
Depreciation is provided for using the straight-line method over the 
estimated useful lives of the depreciable assets. Capitalized equipment 
leases and leasehold improvements are amortized over the shorter of the 
related lease terms or asset lives. Maintenance and repairs are charged to 
expense as incurred; renewals and betterments are capitalized. Upon 
retirement or disposition of property and equipment, the cost and related 
accumulated depreciation are removed from the accounts and any resulting gain 
or loss is charged to operations. 

   INTANGIBLE ASSETS -- Intangible assets are comprised of excess purchase 
price over net assets acquired (goodwill), debt issuance costs and other 
intangible assets, including the fair value of contractual profit 
participation rights, acquired customer contracts, tradenames, other 
intangibles, and amounts assigned to noncompete agreements. 

   Goodwill is being amortized on a straight-line basis over 20 years. Other 
intangibles are being amortized, primarily on a straight-line basis, over 3 
to 8 years for customer contracts; 20 years for contractual profit 
participation rights; 1 to 6 years for tradenames and other intangibles; and 
over four-year terms for specific noncompete agreements. Debt issuance costs 
are amortized using the interest method over the term of the related debt. 

   CARRYING VALUE OF LONG-TERM ASSETS -- The Company evaluates the carrying 
value of long-term assets, property and equipment, repairable parts and 
intangible assets, based upon current and anticipated undiscounted cash 
flows, and recognizes an impairment when such estimated cash flows will be 
less than the carrying value of the asset. Measurement of the amount of 
impairment, if any, is based upon the difference between carrying value and 
fair value. 

   REVENUE -- The Company enters into maintenance contracts whereby it 
services various manufacturers' equipment. Revenues from these contracts are 
recognized ratably over the terms of such contracts. Revenues from 
multi-period contracts are recorded as deferred revenues and are recognized 
ratably over the term of the contracts. 

   Revenues derived from the maintenance of equipment not under contract are 
recognized as the service is performed. 

   Revenues derived from other technology support services are recognized as 
the service is performed or ratably over the term of the contract. 

   Estimated losses on contracts, if any, are charged against earnings in the 
period in which such losses are identified. 

   FOREIGN CURRENCY TRANSLATION -- Gains and losses resulting from foreign 
currency translation are accumulated as a separate component of shareholder's 
equity. Gains and losses resulting from foreign currency transactions are 
included in operations. 

   CREDIT RISK -- Concentration of credit risk with respect to trade 
receivables is limited due to the large number of customers comprising the 
Company's customer base and their dispersion across many industries. 

   INCOME TAXES -- Effective July 1, 1993, the Company changed its policy of 
accounting for income taxes to conform to Statement of Financial Accounting 
Standards No. 109 ("SFAS No. 109"), Accounting for Income Taxes. The Company 
previously followed Financial Accounting Standards No. 96, Accounting for 
Income Taxes. SFAS No. 109 requires, among other things, the accrual of 
deferred tax liabilities for future taxable amounts, deferred tax assets for 
future deductions and operating loss carryforwards and a 

                                      F-8
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

2. SIGNIFICANT ACCOUNTING POLICIES  (CONTINUED) 

valuation allowance to reduce deferred tax assets to the amounts that are 
more likely than not to be realized. The adoption of SFAS No. 109 on July 1, 
1993 did not have a material effect on the Company's consolidated financial 
position or results of operations. 

   FAIR VALUE OF FINANCIAL INSTRUMENTS -- The following disclosures of the 
estimated fair value of financial instruments were made in accordance with 
the requirements of SFAS No. 107, Disclosures about Fair Value of Financial 
Instruments. The estimated fair value amounts have been determined by the 
Company using available market information and appropriate valuation 
methodologies. 

   CASH AND CASH EQUIVALENTS, ACCOUNTS RECEIVABLE, AND ACCOUNTS PAYABLE -- 
The carrying amount of these items are a reasonable estimate of their fair 
value. 

   SHORT-TERM DEBT AND LONG-TERM DEBT -- Rates currently available to the 
Company for debt with similar terms and remaining maturities are used to 
estimate the fair value for debt issues. Accordingly, the carrying amount of 
debt is a reasonable estimate of its fair value. 

   USE OF ESTIMATES -- The preparation of financial statements in conformity 
with generally accepted accounting principles requires management to make 
estimates and assumptions that affect the reported amounts of assets and 
liabilities and disclosure of contingent assets and liabilities at the date 
of the financial statements and the reported amounts of revenues and expenses 
during the reporting period. Actual results may differ from those estimates 
and assumptions. 

   POSTRETIREMENT AND POSTEMPLOYMENT BENEFITS -- Effective July 1, 1994, the 
Company adopted the provisions of Statement of Financial Accounting Standards 
No. 106, ("SFAS No. 106") Employers' Accounting for Postretirement Benefits 
Other Than Pensions, and Statement of Financial Accounting Standards No. 112 
("SFAS No. 112"), Employers' Accounting for Postemployment Benefits. The 
adoption of SFAS No. 106 and SFAS No. 112 did not have a material effect on 
the Company's consolidated financial position or results of operations. 

   DERIVATIVE FINANCIAL INSTRUMENTS -- Derivative financial instruments, 
which constitute interest rate swaps (see Note 10), are used by the Company 
in the management of its interest rate exposure and are accounted for on an 
accrual basis. These derivative financial instruments are used to hedge risk 
caused by fluctuating interest rates. Hedged financial instruments are 
accounted for based on settlement accounting. Income and expense are recorded 
in the same category as that arising from the related asset or liability. The 
amounts to be paid or received under interest rate swap agreements are 
recognized as interest income or expense in the periods in which they accrue. 
Gains and losses resulting from effective hedges of existing assets, 
liabilities or firm commitments are deferred and recognized when the 
offsetting gains and losses are recognized on the related hedged items. Gains 
realized on termination of interest rate swap contracts are deferred and 
amortized over the remaining terms of the original swap agreements. The 
Company does not hold or issue any derivative financial instruments for 
trading purposes. 

3. DISCONTINUED OPERATIONS 

   On February 9, 1993, the Company sold all of the inventory, fixed assets 
and other intangible assets, as defined in the asset purchase agreement, of 
its products division. The remaining assets and liabilities of the 
discontinued operations consisted mainly of accounts receivable and accrued 
expenses for warranty, lease commitments and other accrued costs. In 1993, 
the Company established liabilities based on the best available information. 
In 1995, the Company revised its estimates as a result of settlement of these 
liabilities and the consolidated statement of operations for 1995 reflects an 
increase in net income of $1,113 for the change in estimate. 

                                      F-9
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

3. DISCONTINUED OPERATIONS  (Continued) 

    In conjunction with the sale of the products division, the Company 
entered into a maintenance service agreement with the purchaser. The 
agreement provides that the Company has the option to be the exclusive 
provider of warranty, extended warranty and maintenance services of products 
marketed by the purchaser for a term of 5 years after the date of the sale. 

4. BUSINESS ACQUISITIONS 

   During the years ended June 30, 1994, 1995 and 1996, the Company acquired 
certain net assets of a series of service companies as follows: 

<TABLE>
<CAPTION>
                                                      CONSIDERATION  
                                               ----------------------------  
                                                                    TOTAL 
                                  NUMBER OF                        PURCHASE
YEARS ENDED                      ACQUISITIONS    CASH     NOTES     PRICE
- ---------------                 -------------- --------- -------- ---------
<S>                               <C>           <C>       <C>     <C>
Significant business acquisitions: 
 June 30, 1995 ..................       1        $ 27,413   $2,094  $ 29,507 
 June 30, 1996 ..................       1         250,549            250,549
Nonsignificant business and 
 maintenance contract acquisitions: 
 June 30, 1994 ..................       5             975    1,490     2,465
 June 30, 1995 ..................       5           9,327      255     9,582
 June 30, 1996 ..................       5          14,853      578    15,431
</TABLE>

                    (RESTUBBED TABLE CONTINUED FROM ABOVE) 

<TABLE>
<CAPTION>
                            
                                   OTHER 
YEARS ENDED                     INTANGIBLES   GOODWILL 
- ---------------                ------------- ---------- 
<S>                                <C>           <C>
Significant business acquisitions: 
 June 30, 1995 .................   $15,600     $ 7,394 
 June 30, 1996 .................    72,581      60,533 
Nonsignificant business and 
 maintenance contract acquisitions: 
 June 30, 1994 .................     3,193 
 June 30, 1995 .................     4,577       8,680 
 June 30, 1996 .................     6,522       6,318 
</TABLE>

   The Company purchased substantially all of the operating assets and 
assumed certain liabilities of the acquired entities. These acquisitions have 
been accounted for as purchase transactions, with the purchase price of each 
acquisition allocated to the assets and liabilities acquired based on their 
respective estimated fair values at the dates of acquisition. The results of 
operations of the acquired entities have been included in the accompanying 
consolidated financial statements from the dates of acquisition. 

   On August 31, 1994, the Company purchased certain net assets and 
liabilities of IDEA/Servcom, Inc. ("Servcom") for approximately $29,500. This 
acquisition was funded by cash and the issuance of a $2,600 
noninterest-bearing note to the seller. See seller notes payable section of 
Note 10. The excess of asset purchase price over the fair value of assets 
acquired at the date of purchase resulted in goodwill of approximately 
$7,400. 

   On October 20, 1995, the Company acquired all of the outstanding common 
stock of BABSS, a subsidiary of Bell Atlantic Corporation ("BAC") for 
approximately $250,549. The acquisition was funded with the proceeds from the 
issuance by Holdings of $30,000 of Series C preferred stock, $30,000 of 
subordinated debentures issued by the Company and the balance from additional 
bank borrowings. The proceeds from the issuance of preferred stock was 
contributed to the Company. The excess of asset purchase price over the fair 
value of assets acquired at the date of purchase resulted in goodwill of 
approximately $58,796 initially recorded. Subsequent to the acquisition, the 
Company recorded a net adjustment increasing goodwill by $1,737 and adjusted 
other balance sheet accounts principally by the same amount. This resulted 
from the adjustment and reclassification of certain tax accruals offset by 
favorable negotiations on certain leased facilities (see Note 9). As part of 
the acquisition, the Company purchased from BAC contractual profit 
participation rights whereby the Company will receive a fixed percentage of 
the annual operating profits (3.2% or 3.5%, depending upon the level of 
profits) earned by a former foreign affiliate of BAC which provides computer 
maintenance and technology support services in Europe. The value of the 
discounted estimated future cash flows over a twenty-year period from these 
contractual profit participation rights is $25,000. 

                                      F-10
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

4. BUSINESS ACQUISITIONS  (CONTINUED) 

    The following summarized unaudited pro forma information for significant 
acquisitions that have a material effect on the Company's results of 
operations for the years ended June 30, 1995 and 1996 assumes that the 
Servcom and BABSS acquisitions occurred as of July 1, 1994. The 
nonsignificant business and maintenance contract acquisitions are not 
considered material individually or in the aggregate. The pro forma results 
have been prepared for comparative purposes only and do not purport to be 
indicative of the results of operations which actually would have resulted 
had the significant acquisitions been in effect on the dates indicated or 
which may result in the future. 

<TABLE>
<CAPTION>
                                                            YEARS ENDED JUNE 30, 
                                                           --------------------- 
                                                               1995       1996 
                                                           ---------- ---------- 
                                                                 (UNAUDITED) 
<S>                                                        <C>        <C>
Revenues...................................................  $679,284   $697,676 
Income from continuing operations before extraordinary 
 item......................................................    20,153     31,080 
Net income.................................................    21,266     29,153 
</TABLE>

5. ACCOUNTS RECEIVABLE 

   Accounts receivable consisted of the following: 

<TABLE>
<CAPTION>
                                                JUNE 30, 
                                          ------------------- 
                                             1995      1996 
                                          --------- --------- 
<S>                                       <C>       <C>
Trade receivables ........................  $33,843  $ 99,762 
Other ....................................      531     2,468 
                                          --------- --------- 
                                             34,374   102,230 
Less allowance for uncollectible 
 accounts.................................   (6,616)   (9,580) 
                                          --------- --------- 
                                            $27,758  $ 92,650 
                                          ========= ========= 
</TABLE>

6. INVENTORIES 

   Inventories consisted of the following: 

<TABLE>
<CAPTION>
                                                 JUNE 30, 
                                          --------------------- 
                                              1995       1996 
                                          ---------- ---------- 
<S>                                       <C>        <C>
Consumable parts..........................  $ 15,243   $ 40,564 
Finished goods............................       569        360 
                                          ---------- ---------- 
                                              15,812     40,924 
Less allowance for uncollectible 
 accounts.................................   (11,788)   (10,794) 
                                          ---------- ---------- 
                                            $  4,024   $ 30,130 
                                          ========== ========== 
</TABLE>

                                      F-11
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

7. PROPERTY AND EQUIPMENT 

   Property and equipment consisted of the following: 

<TABLE>
<CAPTION>
                                                 JUNE 30, 
                                          --------------------- 
                                              1995       1996 
                                          ---------- ---------- 
<S>                                       <C>        <C>
Land and buildings........................             $  2,055 
Equipment.................................  $  5,682     13,858 
Computer hardware and software............     8,359     27,277 
Furniture and fixtures....................     4,306      8,051 
Leasehold improvements....................     1,450      4,125 
                                          ---------- ---------- 
                                              19,797     55,366 
Accumulated depreciation and 
 amortization.............................   (15,368)   (22,936) 
                                          ---------- ---------- 
                                            $  4,429   $ 32,430 
                                          ========== ========== 
</TABLE>

   The principal lives (in years) used in determining depreciation and 
amortization rates of various assets are: buildings (40); equipment (3-10); 
computer hardware and software (3-5); furniture and fixtures (5-10) and 
leasehold improvements (term of related leases). 

   Depreciation and amortization expense was approximately $1,781, $1,778, 
and $8,309, for the fiscal years ended 1994, 1995 and 1996. 

8. INTANGIBLES 

   Intangibles consisted of the following: 

<TABLE>
<CAPTION>
                                               JUNE 30, 
                                        -------------------- 
                                           1995       1996 
                                        --------- ---------- 

<S>                                     <C>       <C>
Goodwill................................  $16,074   $ 82,355 
Customer contracts......................   20,248     64,758 
Contractual profit participation 
 rights.................................              25,000 
Noncompete agreement....................    3,000      4,500 
Other intangibles.......................    2,250      7,671 
Tradename...............................    1,500         -- 
                                        --------- ---------- 
                                           43,072    184,284 
Accumulated amortization................   (8,504)   (19,625) 
                                        --------- ---------- 
                                          $34,568   $164,659 
                                        ========= ========== 
</TABLE>

   Based upon the results of an impairment evaluation for the years ended 
June 30, 1994 and 1995, management determined that customer contracts should 
be written down $2,932 and $70, respectively. There were no write-downs of 
intangibles in 1996. 

   Amortization expenses relating to intangibles were approximately $2,448, 
$6,706 and, $15,673 for the fiscal years ended 1994, 1995 and 1996. 

                                      F-12
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

9. ACCRUED EXPENSES 

   Accrued expenses consisted of the following: 

<TABLE>
<CAPTION>
                                        JUNE 30, 
                                  ------------------- 
                                     1995      1996 
                                  --------- --------- 
<S>                               <C>       <C>
Compensation and benefits ........  $11,046   $22,115 
Interest..........................    2,246     1,505 
Unused leases.....................      857     3,485 
Pension accrual...................    1,262     1,258 
Accrued accounting and legal 
 fees.............................      920     1,073 
Other accrued expenses............    5,442     6,781 
                                  --------- --------- 
                                    $21,773   $36,217 
                                  ========= ========= 
</TABLE>

   Prior to 1994, the Company received $2,600 in tax bills (primarily 
interest) from the Internal Revenue Service ("IRS") related to claims for tax 
and interest for the years ended 1981 through 1987. The Company paid 
approximately $500 of the claims upon receipt of the bills. As the Company 
disputes the tax bills, no payments were made in 1994 nor 1995. In 1996, an 
IRS mandated payment of $828 was made. As of June 30, 1995 and 1996, the 
Company has an accrued liability of $2,500 and $1,883, respectively. 
Subsequent to June 30, 1996, the Company provided the IRS with a letter of 
credit in the amount of $1,768 to collateralize the outstanding balance. 

   In connection with the acquisition of BABSS, which has been accounted for 
using the purchase method of accounting (see Note 4), the Company recorded 
approximately $11,000 in liabilities resulting from planned actions with 
respect to BABSS, which included the costs to exit certain leased facilities 
and to involuntarily terminate employees. The provision of approximately 
$3,500 for the costs to exit certain leased facilities principally relates to 
future lease payments on a warehouse in California which has been made idle. 
Approximately $4,000 was provided for severance and termination benefits of 
approximately 210 employees in the field, operations support, sales and 
administration. Approximately $3,000 was provided in connection with the exit 
plan for write-downs of inventory and equipment at two California facilities 
which will not be utilized in future operations. The provision for various 
other charges of approximately $500 consisted of costs to complete the exit 
plan. As of June 30, 1996, the Company has settled all of these liabilities, 
except for the lease liabilities on idle facilities approximating $1,200 for 
which payments will continue through 1999. 

   As a result of successful negotiations of unutilized leased facilities, 
during 1996, the Company recorded a reduction of approximately $975 to both 
the provisions for leased facilities and goodwill. 

                                      F-13
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

10. REVOLVING CREDIT LOAN AND LONG-TERM DEBT 

   Debt consists of the following: 

<TABLE>
<CAPTION>
                                                                        JUNE 30, 
                                                                 -------------------- 
                                                                    1995       1996 
                                                                 --------- ---------- 

<S>                                                              <C>       <C>
Revolving credit loan............................................            $186,400 
Bank debt........................................................  $21,000 
Promissory note, noninterest-bearing, due August 31, 1998 .......    2,256      3,485 
Seller noninterest-bearing notes payable.........................    2,122      2,118 
Capitalized lease obligations, payable in varying installments 
 amounting to $1,413 and $972 in 1997 and 1998, respectively, at 
 interest rates ranging from 7.25% to 13.01% at June 30, 1996, 
 net of interest of approximately $6 and $187 in 1995 and 1996, 
 respectively....................................................      193      2,385 
                                                                 --------- ---------- 
                                                                    25,571    190,903 
Less current portion.............................................   19,414      2,321 
                                                                 --------- ---------- 
                                                                   $ 6,157   $188,582 
                                                                 ========= ========== 
</TABLE>

 BANK DEBT AND REVOLVING CREDIT LOAN 

   On October 20, 1995, in connection with the BABSS acquisition (see Note 4) 
the Company entered into a Credit Agreement which provided for a term loan 
(the "1995 Term Loan") of $230,000 and a revolving credit facility of up to a 
maximum of $30,000. The 1995 Term Loan provided for 19 equal quarterly 
principal payments of $10,000 to be due and payable on the last day of each 
calendar quarter commencing December 31, 1995 with a final payment due on 
September 30, 2000. Loans under the revolving credit facility were to mature 
on September 30, 2000. Interest on the 1995 Term Loan and the revolving 
credit facility were at varying rates based, at the Company's option, on the 
Eurodollar rate or the Alternative Base Rate (NationsBank prime rate), plus 
the Applicable Margins. Margins were based on the ratio of Total Funded Debt 
to EBITDA; the Eurodollar Margin ranged from 1.75% to 2.5%, while the 
Alternative Base Rate Margin ranged from 0.5% to 1.25%. 

   In April 1996, Holdings completed an initial public offering. Holdings 
contributed the proceeds of the offering to the Company. The Company used a 
portion of the proceeds to repay approximately $70,000 of the 1995 Term Loan. 

   Also in April 1996, the Company converted the 1995 Term Loan and the 
existing $30,000 Revolving Credit Facility into a $225,000 variable rate, 
unsecured revolving credit facility ("the 1996 Revolving Credit Facility"). 
The 1996 Revolving Credit Facility is at floating interest rates, based 
either on the LIBOR or prime rate, in either case plus an Applicable Margin, 
at the Company's option. As of June 30, 1996, the applicable rate was LIBOR 
plus .75% or 6.32%. The 1996 Revolving Credit Facility enables the Company to 
borrow up to $225,000 in the form of revolving credit loans with a maturity 
date of April 26, 2001 and with interest periods determined principally on a 
quarterly basis. To offset the variable rate characteristics of the 
borrowings, the Company has entered into interest rate swap agreements with 
two banks resulting in fixed interest rates of 5.4% on $40,000 notional 
principal amount through December 1997 and 5.5% on another $40,000 notional 
principal amount through December 1998, thereby leaving approximately 
$100,000 subject to floating rates under the 1996 Revolving Credit Facility. 

   Under the swap agreements, the Company receives interest payments at a 
floating rate based on the pricing of the three-month LIBOR and pays interest 
on the same notional amounts at an average fixed 

                                      F-14
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

10. REVOLVING CREDIT LOAN AND LONG-TERM DEBT  (CONTINUED) 

rate of 5.45%. The floating rate is 5.44% for the three-month period ended 
June 30, 1996. For the three-month period ending September 30, 1996, the 
floating rate is 5.57%. The agreements convert a portion of the Company's 
debt obligation from a floating rate to a fixed rate basis. The fair value of 
the interest rate swap agreements generally reflects the estimated amount 
that the Company would receive or pay to terminate the agreements. As of June 
30, 1996, the Company would receive approximately $1,100 to terminate the 
swap agreements. 

   The Company attempts to minimize its credit exposure by entering into 
interest rate swap agreements only with major financial institutions. 
Although the Company may be exposed to losses in the event of nonperformance 
by counterparties, the Company does not expect such losses, if any, to be 
significant. 

   Under the terms of the 1996 Revolving Credit Facility, the Company may use 
up to $25,000 for letters of credit, subject to the limitation of $225,000 in 
total credit. As of June 30, 1996, letters of credit in the face amount of 
$3,498 were outstanding. 

   The loan agreement relating to the 1996 Revolving Credit Facility contains 
various terms and covenants which provide for certain restrictions on the 
Company's indebtedness, liens, investments, disposition of assets and mergers 
and acquisitions and require the Company, among other things, to maintain 
minimum levels of consolidated net worth and certain minimum financial 
ratios. 

   The borrower under the 1996 Revolving Credit Facility is the Company. 
Repayment of the debt is guaranteed by Holdings and the Company's other 
subsidiaries except for its Canadian subsidiary. The Canadian subsidiary is 
not significant to the Company's consolidated financial statements. 

   The Company had average borrowings of $24,379 and $172,065 during 1995 and 
1996, respectively, at an average interest rate of 10.34% and 8.69%, 
respectively. Maximum borrowings during 1995 and 1996 were $32,648 and 
$268,748, respectively. 

 SELLER NOTES PAYABLE 

   In connection with various acquisitions, the Company issued 
noninterest-bearing notes, the principal of which is payable monthly, 
primarily based upon a percentage of monthly maintenance contract revenues 
billed during the previous month (ranging from 12.5% to 30.0%). Aggregate 
maturities of these notes are as follows: 1997-$908; 1998-$647, 1999-$475, 
and 2000-$88. As of June 30, 1996, the notes are presented at their estimated 
net present value based on imputed interest rates ranging from 7.25% to 
11.00%. 

 PROMISSORY NOTE 

   As part of the August 31, 1994 acquisition of certain assets and 
liabilities of IDEA/Servcom, Inc., the Company issued a $2,600 
noninterest-bearing note which was due in annual installments of $650 over 
four years. The liability was reflected on the Company's books, net of a $506 
discount calculated at the Company's then incremental borrowing rate of 
9.50%. The loan was scheduled to mature on August 31, 1998. During the year 
ended June 30, 1996, the Company prepaid the entire outstanding loan balance. 
The resulting gain from prepayment was not material. 

 SUBORDINATED DEBENTURES 

   In connection with the BABSS acquisition (see Note 4) on October 20, 1995, 
the Company issued and sold to Holdings' principal shareholders, an aggregate 
$30,000 principal amount of 10.101% debentures 

                                      F-15
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

10. REVOLVING CREDIT LOAN AND LONG-TERM DEBT  (CONTINUED) 

(the "Affiliate Notes") due on October 20, 2001. The Affiliate Notes were 
subordinated to the 1995 Term Loan and the revolving credit facility. 
Interest on the Affiliate Notes was payable semiannually on the last business 
day of June and December of each year commencing on December 31, 1995. 

   In connection with the issuance of the debentures, Holdings issued 468,750 
Common Stock Purchase Warrants (the "Warrants"). Each Warrant initially 
entitled the owner to buy one share of Holdings' Common Stock for $0.10. The 
number of shares that can be purchased per Warrant steps up over 24 months in 
conjunction with the increasing conversion privilege applicable to the 
Preferred Stock such that, at the end of 24 months, each Warrant entitled the 
holder to buy approximately 1.21 shares of Common Stock at a price of $0.10 
per share. The Warrants were exercisable from October 20, 1997 until October 
20, 2001, provided that if Holdings had a public offering of its Common Stock 
meeting certain requirements before October 20, 1997, the Warrants became 
exercisable at the time of the public offering and the number of shares that 
could be purchased on exercise was fixed at that time and no longer increased 
in steps. The Warrants also became exercisable upon retirement of the 
debentures. Each Warrant had an assigned value of $7.25333 which resulted in 
an original issue discount of $3,400 which was being amortized over the term 
of the Affiliate Notes. Upon consummation of Holdings' initial public 
offering in April 1996, the Company was required to pay up to the total 
amount outstanding under the Affiliate Notes and, accordingly, the Company 
used $30,000 of the proceeds to retire the Affiliate Notes. As a result, the 
Company recorded an extraordinary loss in the amount of $3,211, net of taxes 
of $1,284, due to the acceleration of the amortization of original issue 
discount. 

 1994 DEBT RESTRUCTURING 

   On January 27, 1994, the Company amended its then current Credit Agreement 
to provide an $11,000 term loan and an $8,000 Revolving Credit Facility. The 
term loan provided for 29 equal monthly payments of $350 beginning January 
31, 1994 through May 31, 1996. Interest was at the "Base Rate" (the higher of 
the bank's base rate or 1/2 percent above the Federal Funds Effective Rate) 
plus 1-1/2 percent. The Revolving Credit Facility was due on demand and bore 
interest at the Base Rate plus 1-1/2 percent. The loans were collateralized 
by all of the Company's assets. The proceeds of the term loan were used to 
extinguish certain subordinated notes. The term loan was prepaid in June 
1994. There were no borrowings under the Revolving Credit Facility through 
June 30, 1994. 

   Also, on January 27, 1994, the Company and Holdings agreed with certain 
noteholders to restructure its equity capitalization and subordinated debt. 
The noteholders forgave debt approximating $46,698 of principal and interest 
in exchange for cash and equity interest in Holdings which resulted in a net 
gain of approximately $20,031 which was recorded as additional paid-in 
capital of the Company. 

11. INCOME TAXES 

   The Company is a wholly owned subsidiary of Holdings and is included in 
Holdings' consolidated tax returns. The Company participates in a tax sharing 
arrangement with Holdings whereby consolidated income tax expense or benefit 
is allocated to the Company based on the proportion of the Company's taxable 
income or loss to Holding's consolidated total. 

                                      F-16
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

11. INCOME TAXES  (CONTINUED) 

    The provision (benefit) for income taxes consists of the following: 

<TABLE>
<CAPTION>
                                               YEARS ENDED JUNE 30 
                                         ----------------------------- 
                                            1994       1995      1996 
                                         --------- ---------- -------- 
<S>                                      <C>       <C>        <C>
Current: 
 Federal.................................  $ 2,485   $ 16,065  $ 2,892 
 State...................................      760      4,599    1,595 
 Foreign.................................              (1,272)    (548) 
Deferred: 
 Federal.................................             (29,897)   8,945 
 State...................................              (3,617)     641 
 Foreign.................................                         (499) 
Benefit of operating loss carryforwards: 
 Federal.................................   (1,861)    (7,729) 
 State...................................     (360)    (1,253) 
 Foreign.................................       --         --     (252) 
                                         --------- ---------- -------- 
 Provision (benefit) for income taxes ...  $ 1,024   $ 23,104  $13,870 
                                         ========= ========== ======== 
</TABLE>

   The tax effects of temporary differences consisted of the following: 

<TABLE>
<CAPTION>
                                                          YEARS ENDED JUNE 
                                                                 30, 
                                                        ------------------- 
                                                           1995      1996 
                                                        --------- --------- 

<S>                                                     <C>       <C>
Gross deferred tax assets: 
Accounts receivable.....................................  $ 1,443   $ 1,341 
  Inventory.............................................    3,299     2,586 
  Accrued expenses......................................    3,761     6,378 
  Unused leases.........................................    1,353 
  Fixed assets..........................................      100       299 
  Goodwill and other intangibles........................      598     5,670 
  Operating loss carryforwards..........................   25,482    14,252 
  Minimum tax carryforward..............................      632     1,170 
  Gross deferred tax asset..............................   36,668    31,696 
  Net valuation allowance...............................     (686) 
  Gross deferred tax liabilities--repairable spare 
  parts.................................................   (2,468)   (7,273) 
                                                        --------- --------- 
  Net deferred tax asset................................  $33,514   $24,423 
                                                        ========= ========= 
</TABLE>

   The change in the valuation allowance from 1995 to 1996 is principally due 
to the utilization of foreign net operating loss carryforwards. 

                                      F-17
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

11. INCOME TAXES  (CONTINUED) 

    Net operating loss and minimum tax credit carryforwards available at June 
30, 1996 expire in the following years: 

<TABLE>
<CAPTION>
                                     YEAR OF 
                           AMOUNT   EXPIRATION 
                         -------- ------------ 
<S>                      <C>      <C>
Federal operating 
 losses..................  38,136    2002-2009 
State operating losses  .  15,223    1997-2009 
Minimum tax credit ......   1,170   INDEFINITE 
</TABLE>

   As a result of the Parent's initial public offering, an "ownership change" 
occurred pursuant to Section 382 of the Internal Revenue Code. Accordingly, 
net operating loss and tax credit carryforwards of the Company and its Parent 
are limited during any future period to approximately $20,000 per annum. 

   A reconciliation between the provision (benefit) for income taxes, 
computed by applying the statutory federal income tax rate of 34% for 1994, 
35% for 1995 and 35% for 1996 to income before income taxes, and the actual 
provision (benefit) for income taxes follows: 

<TABLE>
<CAPTION>
                                                            1994     1995     1996 
                                                         -------- --------- ------- 
<S>                                                      <C>      <C>       <C>
Federal income tax provision at statutory tax rate  .....   34.0%     35.0%   35.0% 
State income taxes, net of federal income tax provision .    4.5       3.5     4.6 
Foreign income taxes ....................................             (6.9) 
Unused lease credit .....................................  (18.1)     (0.1) 
Write-off of intangibles ................................   12.6 
Benefit of operating loss carryforward ..................  (19.9)    (49.1)   (0.8) 
Change in valuation allowance ...........................           (108.9)   (1.4) 
Other ...................................................   (3.9)     (0.3)    2.6 
                                                         -------- --------- ------- 
Actual income tax provision (benefit) effective tax rate     9.2%    126.2%   40.0% 
                                                         ======== ========= ======= 
</TABLE>

12. OTHER LIABILITIES 

   Other liabilities consisted of the following: 

<TABLE>
<CAPTION>
                                                             JUNE 30, 
                                                       ------------------ 
                                                          1995      1996 
                                                       --------- -------- 
<S>                                                    <C>       <C>
Accrued rent, unused facilities and deferred revenues    $ 2,334  $ 4,237 
Other noncurrent liabilities ..........................   10,049   10,049 
                                                       --------- -------- 
                                                         $12,383  $14,286 
                                                       ========= ======== 
</TABLE>

   Other noncurrent liabilities include provisions for possible liabilities 
relating to various tax matters. 

                                      F-18
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

13. LEASE COMMITMENTS 

   The Company conducts its operations primarily from leased warehouses and 
office facilities and uses certain computer, data processing and other 
equipment under operating lease agreements expiring on various dates through 
2005. The future minimum lease payments for operating leases having initial 
or remaining noncancelable terms in excess of one year for the five years 
succeeding June 30, 1996 and thereafter are as follows: 

<TABLE>
<CAPTION>
<S>          <C>
1997.........  20,477 
1998.........  16,080 
1999.........  13,300 
2000.........  10,811 
2001.........   4,621 
Thereafter ..  12,150 
             -------- 
               77,439 
             ======== 
</TABLE>

   On December 29, 1993, the Company entered into a settlement agreement to 
terminate an existing lease on an unused facility, resulting in a payment to 
the lessor amounting to $1,000. The payment was structured in the form of 
cash and a $250 five-year, noninterest-bearing note payable. The settlement 
resulted in a credit of approximately $8,000 recorded in the consolidated 
statement of operations net of the provision of $1,599 for additional unused 
leases for the year ended June 30, 1994. The outstanding balance of the $250 
five-year, noninterest-bearing note payable was repaid in full during the 
year ended June 30, 1995. 

   Rental expense, exclusive of unused rental expense and credits under all 
noncancelable operating leases, amounted to approximately $5,128, $5,878 and 
$13,149 for the fiscal years ended 1994, 1995 and 1996, respectively. 

14. RETIREMENT PLANS 

   The Company maintains a 401(k) plan for its employees which is funded 
through the contributions of its participants. A similar plan exists for 
former employees of an acquired company for which eligibility and additional 
contributions were frozen in September 1988. 

   In addition, the Company assumed the liability of the defined benefit 
pension plan applicable to employees of a company acquired in 1986. The 
eligibility and benefits were frozen as of the date of the acquisition. 

   Pension expense for the defined benefit pension plan was computed as 
follows: 

<TABLE>
<CAPTION>
                                YEARS ENDED JUNE 30, 
                              ----------------------- 
                                1994    1995    1996 
                              ------- ------- ------- 
<S>                           <C>     <C>     <C>
Interest cost.................  $ 461   $ 482   $ 495 
Actual return on plan assets .   (271)   (312)   (449) 
Net amortization and 
 deferral.....................    (72)    (42)    (72) 
                              ------- ------- ------- 
Periodic pension costs........  $ 118   $ 128   $ 118 
                              ======= ======= ======= 
</TABLE>

   The discount rate used in determining the actuarial present value of the 
projected benefit obligation was 7.5% and the expected long-term rate of 
return on assets was 8.5% for 1994, 1995 and 1996. 

                                      F-19
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

14. RETIREMENT PLANS  (CONTINUED) 

    The following table sets forth the funded status of the frozen pension 
plan as of May 1, 1995 and 1996: 

<TABLE>
<CAPTION>
                                              1995      1996 
                                           --------- -------- 
<S>                                        <C>       <C>
Accumulated benefits (100% vested) ........  $ 6,757   $7,116 
Fair value of plan assets..................    5,432    5,800 
                                           --------- -------- 
 Unfunded projected benefit obligation ....    1,325    1,316 
Unrecognized net loss......................    1,705    1,848 
Unrecognized net transition obligation ....      536      504 
Adjustment to recognized minimum 
 liability.................................   (2,241)   2,352 
                                           --------- -------- 
 Accrued pension costs.....................  $ 1,325   $1,316 
                                           ========= ======== 
</TABLE>

15. EMPLOYEE SEVERANCE AND UNUTILIZED LEASE COSTS 

   In the second quarter of fiscal year 1996, in connection with the BABSS 
acquisition, the Company recorded a $7,000 charge for $6,900 of leases of 
duplicate facilities (the former headquarters, several large repair depots, 
and numerous field offices of the Company) and $100 of severance of former 
employees of the Company. Such amounts were based on management estimates. 

   In the fourth quarter of fiscal year 1996, the Company reversed $3,400 of 
the charge. The reversal was the result of the Company's ability to utilize 
and sublease various facilities identified in the original charge. Such 
information was unknown to the Company when the original charge was recorded. 

16. COMMITMENTS AND CONTINGENT LIABILITIES 

   The Company, or certain businesses as to which it is alleged that the 
Company is a successor, have been identified as potentially responsible 
parties in respect to three waste disposal sites that have been identified by 
the United States Environmental Protection Agency as Superfund sites. In 
addition, the Company received a notice several years ago that it may be a 
potentially responsible party with respect to a fourth related site, but has 
not received any other communication with respect to that site. Under 
applicable law, all parties responsible for disposal of hazardous substances 
at those sites are jointly and severally liable for clean-up costs. The 
Company originally estimated that its share of the costs of the clean-up of 
one of these sites would be approximately $500 which is provided for in 
liabilities related to the discontinued products division in the accompanying 
consolidated balance sheets as of June 30, 1995 and 1996. Complete 
information as to the scope of required clean-up at these sites is not yet 
available and, therefore, management's evaluation may be affected as further 
information becomes available. However, in light of information currently 
available to management, including information regarding assessments of the 
sites to date and the nature of involvement of the Company's predecessor at 
the sites, it is management's opinion that the Company's share, if any, of 
the cost of clean-up of these sites will not be material to the consolidated 
financial position, results of operations or liquidity of the Company. 

   The Company is also party to various legal proceedings incidental to its 
business. Certain claims, suits and complaints arising in the ordinary course 
of business have been filed or are pending against the Company. In the 
opinion of management, these actions can be successfully defended or resolved 
without a material adverse effect on the Company's consolidated financial 
position, results of operations or liquidity. 

                                      F-20
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED JUNE 30, 1994, 1995 AND 1996
                             (DOLLARS IN THOUSANDS)

17. RELATED PARTY TRANSACTIONS 

   Prior to 1994, the Company entered into an agreement to purchase printer 
products from Genicom Corporation (Genicom). The Company and Genicom are 
under common ownership. The initial term of the agreement is for five years 
with an option to extend based on mutual agreement of the parties. Purchases 
from Genicom for the years ended June 30, 1994, 1995 and 1996 were 
approximately $1,421, $1,972 and $1,512, respectively. Accounts payable to 
Genicom amounted to approximately $42 and $14 as of June 30, 1995 and 1996, 
respectively. 

   During the year ended June 30, 1996, the Company entered into a contract 
with a related party for cleaning services. The approximate annual value of 
the contract approximates $150. 

   During the year ended June 30, 1996, the Company paid approximately $125 
for expense reimbursements to certain shareholders for services rendered in 
connection with an acquisition in prior years. The amount was accrued for in 
prior years. 

                                      F-21
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                      CONDENSED CONSOLIDATED BALANCE SHEET
                                  (UNAUDITED)
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                                      JUNE 30,   MARCH 31, 
                                                                        1996       1997 
                                                                    ---------- ----------- 
<S>                                                                 <C>        <C>
                               ASSETS 
Current Assets: 
  Cash and cash equivalents  .......................................  $  8,221   $ 12,886 
  Accounts receivable, net of allowances of $9,580 and $11,727  ....    92,650    136,401 
  Inventories, net of allowances of $19,537 and $19,928  ...........    30,130     35,186 
  Other  ...........................................................    12,770      7,637 
                                                                    ---------- ----------- 
   Total current assets  ...........................................   143,771    192,110 
Repairable Parts, Net of Accumulated Amortization of $105,462 and 
 $144,158 ..........................................................   154,970    195,656 
Intangibles, Net of Accumulated Amortization of $19,625 and $36,164    164,659    197,675 
Property, Plant and Equipment, Net of Accumulated Depreciation of 
 $22,936 and $36,530 ...............................................    32,430     33,283 
Other ..............................................................    18,680     22,953 
                                                                    ---------- ----------- 
Total Assets .......................................................  $514,510   $641,677 
                                                                    ========== =========== 
                LIABILITIES AND SHAREHOLDER'S EQUITY 
Current Liabilities: 
  Current portion of long-term debt  ...............................  $  2,321   $  4,756 
  Accounts payable and accrued expenses  ...........................    89,564    101,156 
  Deferred revenues  ...............................................    38,485     72,096 
  Other  ...........................................................       479      3,691 
                                                                    ---------- ----------- 
   Total current liabilities  ......................................   130,849    182,059 
Revolving Credit Loan and Long-term Debt ...........................   188,582    241,915 
Other Liabilities ..................................................    14,286     16,608 
Shareholder's Equity: 
  Common stock, no par value, one share authorized, issued and 
   outstanding in 1996 and 1997 ....................................        --         -- 
  Additional paid-in capital  ......................................   255,535    255,969 
  Accumulated deficit  .............................................   (73,516)   (53,600) 
  Other  ...........................................................    (1,226)    (1,274) 
                                                                    ---------- ----------- 
   Total Shareholder's Equity  .....................................   180,793    201,095 
                                                                    ---------- ----------- 
Total Liabilities and Shareholder's Equity .........................  $514,510   $641,677 
                                                                    ========== =========== 
</TABLE>

           See notes to condensed consolidated financial statements.

                                      F-22
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                 CONDENSED CONSOLIDATED STATEMENT OF OPERATIONS
                                  (UNAUDITED)
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                            THREE MONTHS ENDED     NINE MONTHS ENDED 
                                                 MARCH 31,             MARCH 31, 
                                          --------------------- --------------------- 
                                              1996       1997       1996       1997 
                                          ---------- ---------- ---------- ---------- 
<S>                                       <C>        <C>        <C>        <C>
Revenues .................................  $172,673   $205,070   $369,167   $572,749 
Cost of Revenues .........................   129,962    150,372    272,708    427,969 
                                          ---------- ---------- ---------- ---------- 
Gross Profit .............................    42,711     54,698     96,459    144,780 
Operating Expenses: 
  Selling, general and administrative 
   expenses  .............................    22,303     28,228     56,519     82,878 
  Amortization of intangibles  ...........     4,872      6,390     10,617     16,861 
                                          ---------- ---------- ---------- ---------- 
    Total Operating Expenses  ............    27,175     34,618     67,136     99,739 
Operating Income .........................    15,536     20,080     29,323     45,041 
                                          ---------- ---------- ---------- ---------- 
Interest Expense, Net of Interest Income       5,801      3,689     11,220     10,704 
                                          ---------- ---------- ---------- ---------- 
Income Before Income Taxes ...............     9,735     16,931     18,103     34,337 
Provision for Income Taxes ...............     3,893      6,884      7,237     14,421 
                                          ---------- ---------- ---------- ---------- 
Net Income ...............................  $  5,842   $  9,507   $ 10,866   $ 19,916 
                                          ========== ========== ========== ========== 
</TABLE>

           See notes to condensed consolidated financial statements.

                                      F-23
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
                CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                  (UNAUDITED)
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                                              NINE MONTHS ENDED 
                                                                                  MARCH 31, 
                                                                          ----------------------- 
                                                                              1996        1997 
                                                                          ----------- ----------- 
<S>                                                                       <C>         <C>
Operating Activities: 

  Net income..............................................................  $  10,866   $  19,916 
Adjustments to reconcile net income to net cash provided by operating 
 activities: 

  Depreciation and amortization of property and equipment.................      5,611       9,836 
  Amortization of intangibles.............................................     10,617      16,861 
  Amortization of repairable parts........................................     23,017      45,642 
  Changes in assets and liabilities, net of effects of business 
   acquisitions...........................................................    (14,622)    (34,601) 
                                                                          ----------- ----------- 
   Net cash provided by operating activities..............................     35,489      57,654 
                                                                          ----------- ----------- 
Investing Activities: 

  Business acquisitions...................................................   (273,725)    (34,433) 
  Capital expenditures, net of retirements................................     (3,331)     (6,093) 
  Repairable parts purchases..............................................    (31,715)    (64,803) 
                                                                          ----------- ----------- 
   Net cash used in investing activities..................................   (308,771)   (105,329) 
                                                                          ----------- ----------- 
Financing Activities: 

  Capital contribution....................................................     36,549         434 
  Proceeds from issuance of subordinated debentures ......................     26,600          -- 
  Proceeds from borrowings................................................    260,945      52,915 
  Payments on borrowings..................................................    (48,062)        --- 
  Principal payments under capital leases.................................         --        (961) 
                                                                          ----------- ----------- 
   Net cash provided by financing activities..............................    276,032      52,388 
                                                                          ----------- ----------- 
 Effect of exchange rates on cash.........................................        (20)        (48) 
                                                                          ----------- ----------- 
Net change in cash and cash equivalents...................................      2,730       4,665 
Cash and cash equivalents beginning of period.............................      2,659       8,221 
                                                                          ----------- ----------- 
Cash and cash equivalents end of period...................................  $   5,389   $  12,886 
                                                                          =========== =========== 
</TABLE>

           See notes to condensed consolidated financial statements.

                                      F-24
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
       FOR THE THREE AND NINE MONTH PERIODS ENDED MARCH 31, 1996 AND 1997
                                  (UNAUDITED)
                             (DOLLARS IN THOUSANDS)

NOTE 1: BASIS OF PRESENTATION 

   The accompanying unaudited condensed consolidated financial statements of 
DecisionOne Corporation (a wholly-owned subsidiary of DecisionOne Holdings 
Corp.) and Subsidiaries (the "Company") have been prepared pursuant to the 
rules and regulations of the Securities and Exchange Commission and, 
therefore, do not include all information and footnotes necessary for 
presentation of financial position, results of operations and cash flows 
required by generally accepted accounting principles. The June 30, 1996 
balance sheet was derived from the Company's audited consolidated financial 
statements. The information furnished reflects all adjustments (consisting of 
normal recurring adjustments) which are, in the opinion of management, 
necessary for a fair summary of the financial position, results of operations 
and cash flows. The results of operations for the three and nine month 
periods ended March 31, 1996 and 1997 are not necessarily indicative of the 
operating results to be expected for the full fiscal year. 

   On May 29, 1997, DecisionOne Holding Corp. ("The Parent") completed a 
restructuring of the legal organization of its subsidiaries (the "Corporate 
Reorganization"). The Corporate Reorganization involved the Parent's 
contribution to the Company of ownership interests in its subsidiaries, all 
of which were under the Parent's control (the "Contributed Subsidiaries"). 
The Corporate Reorganization has been accounted for in a manner similar to a 
pooling of interests. Accordingly, the Company's consolidated financial 
statements include the accounts of the Contributed Subsidiaries for all 
periods presented. 

NOTE 2: BUSINESS ACQUISITION 

   On November 15, 1996, the Company acquired substantially all of the assets 
of the U.S. computer service business (the "Business") of Memorex Telex 
Corporation and certain of its affiliates (collectively, "Memorex Telex"). 
Memorex Telex had filed a petition in bankruptcy in the United States 
Bankruptcy Court in the District of Delaware on October 15, 1996; the Court 
approved the sale to the Company on November 1, 1996. The base purchase price 
was $52,500, comprised of the assumption of certain liabilities under 
contracts of the Business (the "Deferred Revenues"), which were estimated at 
closing to be $26,015, and base cash consideration of $26,485, excluding 
transaction and closing costs. The purchase price is subject to further 
adjustment based upon the actual amount of Deferred Revenues, the amount of 
revenues of the Business for the two calendar months prior to closing, and 
the actual amount of inventory. The estimated fair market values of certain 
assets acquired, as well as liabilities assumed, are also subject to further 
adjustment as additional information becomes available to the Company. During 
the third quarter of fiscal 1997, the estimated Deferred Revenue liability 
was increased by approximately $2,300. 

   The primary source of funds used for the acquisition was the Company's 
revolving credit facility, which was increased from $225,000 to $300,000 on 
November 13, 1996. 

NOTE 3: EMPLOYEE SEVERANCE AND EXIT COSTS 

   In the second quarter of fiscal 1997, in connection with the Memorex Telex 
acquisition, the Company recorded a $3,400 pre-tax charge for estimated 
future employee severance costs, and a $0.9 million pre-tax charge for 
unutilized lease/contract losses ("exit costs"), primarily associated with 
duplicate facilities to be closed. The $3,400 charge, recorded in accordance 
with Statement of Financial Accounting Standards No. 112 ("SFAS 112"), 
Employers' Accounting for Postemployment Benefits, reflects the 
actuarially-determined benefit costs for the separation of employees who are 
entitled to benefits under pre-existing separation pay plans. These costs are 
included in selling, general and administrative expenses in the accompanying 
unaudited condensed consolidated statement of operations for the nine month 
period ended March 31, 1997. For further information regarding the Memorex 
Telex acquisition, see Note 2. 

                                      F-25
<PAGE>

                    DECISIONONE CORPORATION AND SUBSIDIARIES
      NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
       FOR THE THREE AND NINE MONTH PERIODS ENDED MARCH 31, 1996 AND 1997
                                  (UNAUDITED)
                             (DOLLARS IN THOUSANDS)

NOTE 3: EMPLOYEE SEVERANCE AND EXIT COSTS  (CONTINUED) 

    In the second quarter of fiscal 1996, in connection with the acquisition 
of Bell Atlantic Business Systems Services ("BABSS"), the Company recorded 
pre-tax charges for exit costs of $6,900, and estimated future employee 
severance costs of $100. During the fourth quarter of fiscal 1996, the 
Company reversed $3,400 of these employee severance and exit cost 
liabilities. The reversal was primarily the result of the Company's ability 
to utilize and sublease various facilities identified in the original $7,000 
combined liability. Such information was unknown to the Company when the 
original liability was recorded. 

NOTE 4: SUBSEQUENT EVENT 

   On May 4, 1997, the Company and Quaker Holding Co. ("Quaker") an affiliate 
of DLJ Merchant Banking Partners II, L.P. and affiliated funds and other 
entities, entered into a definitive Agreement and Plan of Merger (the "Merger 
Agreement"). Under the terms of the Merger Agreement, Quaker will merge with 
and into the Company, and, subject to the following sentence, the holders of 
each share of the Company's common stock can elect to receive $23 in cash for 
such share or to retain such share in the merged Company. In any event, 
holders will be required to retain 5.3% of the Company's common stock 
outstanding immediately prior to the merger. In addition, the Company and 
Quaker entered into a voting agreement with certain partnerships affiliated 
with Welsh, Carson, Anderson & Stowe and J.H. Whitney & Co., pursuant to 
which these partnerships, subject to certain conditions, have agreed to vote 
in favor of the merger 8,345,349 of the 14,837,501 shares of Company common 
stock owned by them, exclusive of warrants to purchase 468,750 shares of 
common stock at $0.10 per share. The 8,345,349 shares represent approximately 
30% of the Company's common stock outstanding on April 21, 1997. 

   The proposed merger, which will be recorded as a recapitalization for 
accounting purposes, is subject to a number of conditions, including 
regulatory approvals and approval by Company stockholders. The transaction is 
estimated to have an aggregate value of approximately $957,000, including 
refinancing of the Company's existing revolving credit facility. The Company 
expects the merger to close by September, 1997. 

   As a result of the proposed merger, the Company and Quaker will incur 
various costs, currently estimated to range between $95,000 and $105,000, on 
a pretax basis, in connection with consummating the transaction. These costs 
consist primarily of professional fees, registration costs, compensation 
costs and other expenses. Although the exact timing, nature and amount of 
these merger transaction costs are subject to change, the Company expects 
that a one-time pre-tax charge for these costs of approximately $76 million 
($69 million after tax) will be recorded in the quarter during which the 
merger is consummated. 

                                      F-26
<PAGE>

                          INDEPENDENT AUDITORS' REPORT

To the Board of Directors and Shareholder 
of DecisionOne Corporation (formerly Bell Atlantic Business Systems Services, 
Inc.): 

   We have audited the accompanying consolidated balance sheets of 
DecisionOne Corporation (formerly, Bell Atlantic Business Systems Services, 
Inc.) and subsidiary (the "Company") as of December 31, 1994 and October 20, 
1995, and the related consolidated statements of operations, stockholder's 
equity and of cash flows for the years ended December 31, 1993 and 1994 and 
the period from January 1, 1995 to October 20, 1995. These consolidated 
financial statements are the responsibility of the Company's management. Our 
responsibility is to express an opinion on these consolidated financial 
statements based on our audits. 

   We conducted our audits in accordance with generally accepted auditing 
standards. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether the financial statements are free 
of material misstatement. An audit includes examining, on a test basis, 
evidence supporting the amounts and disclosures in the financial statements. 
An audit also includes assessing the accounting principles used and 
significant estimates made by management, as well as evaluating the overall 
financial statement presentation. We believe that our audits provide a 
reasonable basis for our opinion. 

   In our opinion, such consolidated financial statements present fairly, in 
all material respects, the financial position of DecisionOne Corporation and 
subsidiary as of December 31, 1994 and October 20, 1995, and the results of 
their operations and their cash flows for the years ended December 31, 1993 
and 1994 and the period from January 1, 1995 to October 20, 1995 in 
conformity with generally accepted accounting principles. 

   As discussed in Note 3 to the consolidated financial statements, the 
Company changed its method of accounting for income taxes and postemployment 
benefits as of January 1, 1993. 

DELOITTE & TOUCHE LLP 
Philadelphia, Pennsylvania 
December 29, 1995 

                                      F-27
<PAGE>

           DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC BUSINESS
                     SYSTEMS SERVICES, INC.) AND SUBSIDIARY
                          CONSOLIDATED BALANCE SHEETS
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                               DECEMBER 31,   OCTOBER 20, 
                                                                   1994          1995 
                                                             -------------- ------------- 
<S>                                                          <C>            <C>
Assets 
Current Assets: 
Cash and cash equivalents....................................   $   6,456             -- 
 Accounts receivable, net....................................      50,743         66,426 
 Inventories, net............................................      28,620         24,371 
 Deferred tax asset--current.................................       6,910             -- 
 Prepaid expenses and other assets...........................       2,754          2,990 
                                                             -------------- ------------- 
   Total current assets......................................      95,483         93,787 
Repairable parts, net........................................      91,012         91,486 
Property and equipment, net..................................      24,925         28,352 
Intangibles, net.............................................      52,345         50,747 
Deferred tax asset, net......................................      12,814          1,062 
Other assets.................................................       1,005            499 
                                                             -------------- ------------- 
Total assets.................................................   $ 277,584      $ 265,933 
                                                             ============== ============= 
Liabilities and Stockholder's Equity 
Current Liabilities: 
 Accounts payable............................................   $  24,767      $  26,260 
 Accrued expenses............................................      20,160         18,384 
 Deferred revenues...........................................      14,582         29,231 
 Current capitalized lease obligations.......................       1,627          1,525 
 Income taxes payable........................................       1,548             -- 
 Due to Bell Atlantic affiliates.............................      39,579             -- 
                                                             -------------- ------------- 
   Total current liabilities.................................     102,263         75,400 
Noncurrent capitalized lease obligations.....................       3,128          1,880 
Due to Bell Atlantic affiliates..............................         773            862 
Other liabilities............................................      23,377          1,293 
Commitments and contingent liabilities 
Stockholder's equity: 
 Common stock, no par value; one share authorized, issued 
 and  outstanding in 1994 and 1995...........................          --             -- 
 Additional paid-in capital..................................     276,619        314,262 
 Accumulated deficit.........................................    (127,730)      (127,134) 
 Foreign currency translation adjustment.....................        (846)          (630) 
                                                             -------------- ------------- 
   Total stockholder's equity................................     148,043        186,498 
                                                             -------------- ------------- 
Total liabilities and stockholder's equity...................   $ 277,584      $ 265,933 
                                                             ============== ============= 
</TABLE>

                See notes to consolidated financial statements.

                                      F-28
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
                     CONSOLIDATED STATEMENTS OF OPERATIONS
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                             YEAR ENDED DECEMBER      PERIOD 
                                                                     31,           JANUARY 1 TO 
                                                           ---------------------   OCTOBER 20, 
                                                               1993       1994         1995 
                                                           ---------- ---------- -------------- 
<S>                                                        <C>        <C>        <C>
Revenues: 
 Service...................................................  $375,977   $457,675     $388,203 
 Other.....................................................    27,405     28,418       24,283 
                                                           ---------- ---------- -------------- 
                                                              403,382    486,093      412,486 
                                                           ---------- ---------- -------------- 
Cost of revenues: 
 Service...................................................   304,334    369,596      316,964 
 Other.....................................................    21,856     21,281       20,348 
                                                           ---------- ---------- -------------- 
                                                              326,190    390,877      337,312 
                                                           ---------- ---------- -------------- 
Gross profit...............................................    77,192     95,216       75,174 
Operating expenses: 
 Selling, general and administrative expenses..............    71,096     74,627       69,980 
 Amortization of intangibles...............................     4,383      3,884        1,652 
                                                           ---------- ---------- -------------- 
Operating income...........................................     1,713     16,705        3,542 
Interest expense...........................................    (3,341)    (2,203)      (1,855) 
Interest income............................................       206         54          218 
                                                           ---------- ---------- -------------- 
Income (loss) before income taxes and cumulative effect of 
 accounting change.........................................    (1,422)    14,556        1,905 
Provision for income taxes.................................       132      6,595        1,309 
                                                           ---------- ---------- -------------- 
Income (loss) before cumulative effect of accounting 
 change....................................................    (1,554)     7,961          596 
Cumulative effect of accounting change.....................     1,881 
                                                           ---------- ---------- -------------- 
   Net income..............................................  $    327   $  7,961     $    596 
                                                           ========== ========== ============== 

</TABLE>

                See notes to consolidated financial statements.

                                      F-29
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
                CONSOLIDATED STATEMENTS OF STOCKHOLDER'S EQUITY
         YEARS ENDED DECEMBER 31, 1993 AND 1994 AND PERIOD JANUARY 1 TO
                                OCTOBER 20, 1995
                    (IN THOUSANDS, EXCEPT NUMBER OF SHARES)

<TABLE>
<CAPTION>
                                                                                             
                                                                               CUMULATIVE 
                                 COMMON STOCK                                    FOREIGN      
                             --------------------   ADDITIONAL                  CURRENCY        TOTAL 
                               NUMBER OF             PAID-IN     ACCUMULATED   TRANSLATION   STOCKHOLDER'S 
                                SHARES     AMOUNT    CAPITAL       DEFICIT     ADJUSTMENT       EQUITY 
                             ----------- -------- ------------ ------------- ------------- --------------- 
<S>                          <C>         <C>      <C>          <C>           <C>           <C>          
Balance, January 1, 1993  ...      1         $0      $295,419     $(136,018)      $(312)       $159,089 
  Net income  ...............                                           327                         327 
  Foreign currency 
  translation  adjustment  ..                                                      (215)           (215) 
  Distributions to BAC  .....                          (1,900)                                   (1,900) 
                             ----------- -------- ------------ ------------- ------------- --------------- 
Balance, December 31, 1993  .      1          0       293,519      (135,691)       (527)        157,301 
  Net income  ...............                                         7,961                       7,961 
  Foreign currency 
  translation  adjustment  ..                                                      (319)           (319) 
  Distributions to BAC  .....                         (16,900)                                  (16,900) 
                             ----------- -------- ------------ ------------- ------------- --------------- 
Balance, December 31, 1994  .      1          0       276,619      (127,730)       (846)        148,043 
  Net income  ...............                                           596                         596 
  Foreign currency 
  translation  adjustment  ..                                                       216             216 
  Distributions to BAC  .....                            (800)                                     (800) 
  Contributed capital  ......                          38,443                                    38,443 
                             ----------- -------- ------------ ------------- ------------- --------------- 
Balance, October 20, 1995  ..      1         $0      $314,262     $(127,134)      $(630)       $186,498 
                             =========== ======== ============ ============= ============= =============== 
</TABLE>

                See notes to consolidated financial statements.

                                      F-30
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                              YEARS ENDED DECEMBER      PERIOD 
                                                                       31,            JANUARY 1, 
                                                             ---------------------  TO OCTOBER 20, 
                                                                 1993       1994         1995 
                                                             ---------- ---------- -------------- 
<S>                                                          <C>        <C>        <C>          
Operating activities: 
  Net income  ...............................................  $    327   $  7,961     $    596 
  Adjustments to reconcile net income to net cash provided 
   by operating activities: 
       Depreciation and amortization of property and 
        equipment............................................     7,572      8,499        7,171 
       Amortization of intangibles...........................     4,383      3,884        1,652 
       Amortization of repairable parts......................    43,443     43,450       28,767 
       Loss on fixed asset retirements ......................       259        215          165 
       Provision for accounts receivable ....................     1,213        810          810 
       Provision for inventory obsolescence .................     5,351      4,802        6,365 
       Changes in operating assets and liabilities, net of 
        effects  from contributed capital, which provided 
        (used) cash: 
           Accounts receivable  .............................    (9,448)    (7,660)     (18,305) 
           Inventories  .....................................    (4,321)    (3,800)      (2,116) 
           Accounts payable  ................................     5,673      7,755        1,493 
           Accrued expenses  ................................     3,734      3,391        2,953 
           Deferred revenues  ...............................     5,154       (757)      14,649 
           Net changes in income taxes, deferred taxes, 
            other  assets and liabilities  ..................    (2,865)      (189)       4,415 
                                                             ---------- ---------- -------------- 
             Net cash provided by operating activities  .....    60,475     68,361       48,615 
                                                             ---------- ---------- -------------- 
Investing activities: 
  Capital expenditures  .....................................    (8,336)    (9,585)     (10,763) 
  Repairable parts purchases  ...............................   (29,833)   (45,907)     (29,241) 
  Proceeds from sale of fixed assets  .......................       124         --           -- 
                                                             ---------- ---------- -------------- 
         Net cash used in investing activities  .............   (38,045)   (55,492)     (40,004) 
                                                             ---------- ---------- -------------- 
Financing activities: 
  Distributions to shareholder  .............................    (1,900)   (16,900)      (3,475) 
  Net borrowings (repayments) on affiliated debt  ...........   (19,029)     7,544      (10,242) 
  Additions to capital lease obligations  ...................     1,825      2,283 
  Payments on capital lease obligations  ....................    (1,309)    (1,357)      (1,350) 
                                                             ---------- ---------- -------------- 
         Net cash used in financing activities  .............   (20,413)    (8,430)     (15,067) 
                                                             ---------- ---------- -------------- 
Net increase (decrease) in cash and cash equivalents  .......     2,017      4,439       (6,456) 
Cash and cash equivalents, beginning of year ................        --      2,017        6,456 
                                                             ---------- ---------- -------------- 
Cash and cash equivalents, end of year ......................  $  2,017   $  6,456           -- 
                                                             ========== ========== ============== 
Supplemental disclosures of cash flow information: 
  Net cash paid during the year for: 
    Interest  ...............................................  $  3,409   $  2,307     $  1,986 
    Income taxes  ...........................................     1,598      8,366        5,237 
Noncash investing and financing activities: 
  Assets and liabilities contributed to capital by 
   stockholder: 
    Accounts receivable  ....................................                          $  1,812 
    Accounts payable  .......................................                            (4,729) 
    Notes payable  ..........................................                           (29,248) 
    Income tax payable  .....................................                             1,675 
    Deferred taxes  .........................................                            17,079 
    Employee related liabilities  ...........................                           (27,707) 
                                                                                   -------------- 
                                                                                       $(41,118) 
                                                                                   ============== 
</TABLE>

                See notes to consolidated financial statements.

                                      F-31
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                     YEARS ENDED DECEMBER 31, 1993 AND 1994
                    AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

1. NATURE OF BUSINESS 

   The consolidated financial statements include the accounts of DecisionOne 
Corporation (formerly, Bell Atlantic Business Systems Services, Inc. 
("BABSS")) and its wholly-owned subsidiary, Sorbus Canada Ltd. (the 
"Company"). Prior to the acquisition discussed below, BABSS had been wholly 
owned by Bell Atlantic Business Systems, Inc., a subsidiary of Bell Atlantic 
Enterprises International, Inc., and, ultimately by Bell Atlantic Corporation 
("BAC"). The Company is a provider of multivendor computer maintenance 
service and technology support services. 

   On September 19, 1995, BAC entered into a stock purchase agreement (the 
"Agreement") to sell all of the outstanding common stock of BABSS to Decision 
Servcom, Inc. ("Operating Co."), an independent provider of computer 
maintenance services in the mid-range computer market, for a cash purchase 
price of approximately $250,000. In connection with the acquisition, the 
Company's name was changed from BABSS to DecisionOne Corporation, and 
Operating Co. was merged into it. 

   The Company's wholly-owned international subsidiary is not significant to 
the Company's financial statements. 

2. BASIS OF PRESENTATION 

   The Company was acquired effective October 20, 1995, through a transaction 
accounted for using the purchase method of accounting. The accounts of the 
Company do not reflect the allocation of the purchase price. 

   BAC's retention of certain of the Company's liabilities, and net of 
certain assets (including cash and cash equivalents), has been accounted for 
as a contribution of capital in the Company's accompanying consolidated 
statements of stockholder's equity for the period ended October 20, 1995. See 
Note 4. 

   Obligations arising out of employee benefit and pension plans accrued 
prior to October 20, 1995, as well as certain claims and causes of action 
related to the Company's actions or omissions that occurred prior to October 
20, 1995 have been retained by BAC. Therefore, no accruals for the 
aforementioned have been made in the Company's accompanying consolidated 
balance sheet as of October 20, 1995. 

3. SIGNIFICANT ACCOUNTING POLICIES 

   CONSOLIDATION -- The consolidated financial statements include the 
accounts of BABSS and its wholly owned subsidiary. All intercompany balances 
and transactions have been eliminated in consolidation. 

   CASH AND CASH EQUIVALENTS -- Cash and cash equivalents are highly liquid 
investments with remaining maturities of three months or less at the time of 
purchase. 

   INVENTORIES -- Inventories are stated at the lower of cost or market, cost 
being determined using the weighted average method. Inventories consist of 
consumable replacement parts which are charged to operations when used. 
Inventories are stated net of a provision for obsolescence of $21,718, 
$22,742 and $23,852 at December 31, 1993 and 1994 and October 20, 1995, 
respectively. 

   REPAIRABLE PARTS -- Repairable parts are required in order to meet the 
requirements of the contracts with the Company's maintenance customers. These 
parts are primarily purchased from equipment manufacturers or other third 
parties. As these parts are purchased, they are capitalized at cost and 
amortized using the straight-line method over five years, the estimated 
useful life of these repairable parts. 

                                      F-32
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
                     YEARS ENDED DECEMBER 31, 1993 AND 1994
                    AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

3. SIGNIFICANT ACCOUNTING POLICIES  (CONTINUED) 

When a repairable part is used in providing maintenance services to a 
customer's equipment, the defective part taken from the equipment is 
exchanged for the repairable part taken from the Company's inventory. 
Repairable parts are repaired by the Company based upon anticipated need and 
generally have an economic life that extends beyond the normal life cycle of 
the applicable product. Costs of refurbishing parts are charged to operations 
as incurred. Repairable parts are stated at cost, less accumulated 
amortization of $68,803 and $74,411 as of December 31, 1994 and October 20, 
1995, respectively. Repairable parts amortization expense for the years ended 
December 31, 1993 and 1994 and the period ended October 20, 1995 was $43,443, 
$43,450 and $28,767, respectively. 

   No such impairment writedowns were required in the years ended December 
31, 1993, or 1994, or in the period ended October 20, 1995. 

   PROPERTY AND EQUIPMENT -- Property and equipment are stated at cost. 
Depreciation is provided for using the straight-line method over the 
estimated useful lives of the depreciable assets. Capitalized equipment 
leases and leasehold improvements are amortized over the shorter of the 
related lease terms or asset lives. Maintenance and repairs are charged to 
expense as incurred; renewals and betterments are capitalized. Upon 
retirement or disposition of property and equipment, the cost and related 
accumulated depreciation are removed from the accounts and any resulting gain 
or loss is charged to operations. 

   INTANGIBLE ASSETS -- Intangible assets are comprised of excess purchase 
price over net assets acquired ("goodwill") and the fair value of acquired 
customer contracts. 

   Goodwill is being amortized on a straight-line basis over a life of 25 to 
40 years. Other intangibles are being amortized on a straight-line basis, 
with lives between 2 to 18 years. 

   CARRYING VALUE OF LONG-TERM ASSETS -- The Company evaluates the carrying 
value of long-term assets, property and equipment, repairable parts and 
intangible assets, based upon current and anticipated undiscounted cash 
flows, and recognizes an impairment when such estimated cash flows will be 
less than the carrying value of the asset. Measurement of the amount of 
impairment, if any, is based upon the difference between carrying value and 
fair value. 

   SERVICE REVENUE -- The Company enters into maintenance contracts whereby 
it services various manufacturers' equipment. Revenues from these contracts 
are recorded as deferred revenues and are recognized ratably over the term of 
the contract. Revenues derived from the maintenance of equipment not under 
contract are recognized as the service is performed. 

   FOREIGN CURRENCY TRANSLATION -- Gains and losses resulting from foreign 
currency translation are accumulated in a separate component of shareholder's 
equity titled, "Cumulative Foreign Currency Translation Adjustment". Gains 
and losses resulting from foreign currency transactions are not significant 
and are included in operations. 

   CREDIT RISK -- Concentration of credit risk with respect to trade 
receivables is limited due to the large number of customers comprising the 
Company's customer base and their dispersion across many industries. 

   INCOME TAXES -- The Company is included in the consolidated federal tax 
return of BAC. Calculation of the Company's income taxes on a separate return 
basis would not result in any change to the amounts reflected in the 
consolidated financial statements. Effective January 1, 1993, the Company 
changed its policy of accounting for income taxes to conform to Statement of 
Financial Accounting Standards 

                                      F-33
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
                     YEARS ENDED DECEMBER 31, 1993 AND 1994
                    AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

3. SIGNIFICANT ACCOUNTING POLICIES  (CONTINUED) 

("SFAS") No. 109, Accounting for Income Taxes. The Company previously 
followed Accounting Principles Board Opinion No. 11, "Accounting for Income 
Taxes." SFAS No. 109 requires, among other things, the accrual of deferred 
tax liabilities for future taxable amounts, deferred tax assets for future 
deductions and operating loss carryforwards, and a valuation allowance to 
reduce deferred tax assets to the amounts that are more likely than not to be 
realized. The cumulative effect of adopting SFAS No. 109 as of January 1, 
1993 resulted in a non-cash increase to net income of $1,881 for the initial 
adjustment of deferred tax balances to reflect the tax rates in effect at 
adoption. 

   FAIR VALUE OF FINANCIAL INSTRUMENTS -- The following disclosure of the 
estimated fair value of financial instruments was made in accordance with the 
requirements of SFAS No. 107, Disclosures about Fair Value of Financial 
Instruments. The estimated fair value amounts have been determined by the 
Company using available market information and appropriate valuation 
methodologies. 

   CASH AND CASH EQUIVALENTS, ACCOUNTS RECEIVABLE, AND ACCOUNTS PAYABLE -- 
The carrying amount of these items are a reasonable estimate of their fair 
value. 

   NOTES PAYABLE -- Rates currently available to the Company for debt with 
similar terms and remaining maturities are used to estimate the fair value 
for debt issues, accordingly, the carrying amount of debt is a reasonable 
estimate of its fair value. 

   USE OF ESTIMATES -- The preparation of financial statements in conformity 
with generally accepted accounting principles requires management to make 
estimates and assumptions that affect the reported amounts of assets and 
liabilities and disclosure of contingent assets and liabilities at the date 
of the financial statements and the reported amounts of revenues and expenses 
during the reporting period. Actual results could differ from those 
estimates. 

   PENSION PLAN -- Substantially all of the Company's employees participated 
in a noncontributory defined benefit pension plan sponsored by BAC for the 
years ended December 31, 1993 and 1994 and for the period ended October 20, 
1995. Amounts contributed by the Company to the pension plan were determined 
by BAC based principally on the aggregate cost actuarial method, and are 
subject to applicable federal income tax regulations. The obligation of the 
pension plan which has been terminated as of October 20, 1995, will be 
assumed by BAC. 

   POSTEMPLOYMENT BENEFITS -- Effective January 1, 1993, the Company adopted 
the provisions of SFAS No. 112, Employers' Accounting for Postemployment 
Benefits. SFAS No. 112 establishes accrual accounting standards for 
employer-provided benefits which cover former or inactive employees after 
employment, but before retirement. The adoption of SFAS No. 112 on January 1, 
1993 did not have a material effect on the Company's consolidated financial 
position or results of operations. 

   The Company's employees, if eligible, are provided post employment 
benefits under plans administered by BAC for the years ended December 31, 
1993 and 1994 and for the period ended October 20, 1995. Amounts contributed 
by the Company to the benefit plans were determined by BAC based on an 
actuarial methodology. BAC has assumed all such liabilities accrued as of 
October 20, 1995. 

4. CONTRIBUTED CAPITAL 

   Effective October 20, 1995, in accordance with the Agreement between BAC 
and Operating Co., the Company accounted for BAC's retention of liabilities, 
net of certain assets, as a contribution of capital. 

                                      F-34
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
                     YEARS ENDED DECEMBER 31, 1993 AND 1994
                    AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

4. CONTRIBUTED CAPITAL  (CONTINUED) 

    Amounts contributed to capital were as follows: 

<TABLE>
<CAPTION>
<S>                                    <C>
Cash ..................................  $ (2,675) 
Accounts receivable....................    (1,812) 
Accounts payable and accrued expenses       4,729 
Income taxes payable...................    (1,675) 
Notes payable to affiliates............    29,248 
Deferred taxes.........................   (17,079) 
Employee related liabilities...........    27,707 
                                       ---------- 
Net amount contributed to capital .....  $ 38,443 
                                       ========== 
</TABLE>

5. ACCOUNTS RECEIVABLE 

<TABLE>
<CAPTION>
                                            DECEMBER 31,   OCTOBER 20, 
                                                1994          1995 
                                          -------------- ------------- 
<S>                                       <C>            <C>
Trade receivables.........................    $51,513        $68,136 
Due from affiliates.......................      1,655          1,362 
Other.....................................        847            697 
                                          -------------- ------------- 
                                               54,015         70,195 
Less allowance for uncollectible 
 accounts.................................     (3,272)        (3,769) 
                                          -------------- ------------- 
                                              $50,743        $66,426 
                                          ============== ============= 
</TABLE>

6. PROPERTY AND EQUIPMENT 

   Property and equipment consisted of the following: 

<TABLE>
<CAPTION>
                                            DECEMBER 31,   OCTOBER 20, 
                                                1994          1995 
                                          -------------- ------------- 
<S>                                       <C>            <C>
Land and buildings........................    $  2,419      $  2,509 
Equipment, furniture and fixtures ........      48,008        54,722 
Leasehold improvements....................       3,964         4,721 
Other.....................................      11,461        10,854 
                                          -------------- ------------- 
                                                65,852        72,806 
Accumulated depreciation and 
 amortization.............................     (40,927)      (44,454) 
                                          -------------- ------------- 
                                              $ 24,925      $ 28,352 
                                          ============== ============= 
</TABLE>

   The principal lives (in years) used in determining depreciation rates of 
various assets are: buildings (40); computers and equipment (5); furniture 
and fixtures (10); office machines (10); and leasehold improvements (term of 
related leases). 

   Depreciation expense was $7,572 and $8,499, for the years ended December 
31, 1993 and 1994, respectively, and $7,171 for the period ended October 20, 
1995. 

                                      F-35
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
                     YEARS ENDED DECEMBER 31, 1993 AND 1994
                    AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

7. INTANGIBLES 

   Intangibles consisted of the following: 

<TABLE>
<CAPTION>
                           DECEMBER 31,   OCTOBER 20, 
                               1994          1995 
                         -------------- ------------- 
<S>                      <C>            <C>
Customer contracts.......    $  8,500      $  8,500 
Goodwill.................      59,141        59,214 
                         -------------- ------------- 
                               67,641        67,714 
Accumulated 
 amortization............     (15,296)      (16,967) 
                         -------------- ------------- 
                             $ 52,345      $ 50,747 
                         ============== ============= 
</TABLE>

   The Company periodically evaluates the fair value of goodwill and other 
intangible assets and recognizes an impairment when it is probable that 
estimated future undiscounted cash flows will be less than the carrying value 
of the asset. No writedowns of goodwill or other intangible assets were made 
in 1993, 1994 or 1995. 

   Amortization expense relating to intangibles was approximately $4,383 and 
$3,884 for the years ended December 31, 1993 and 1994, respectively, and 
$1,652 for the period ended October 20, 1995. 

8. ACCRUED EXPENSES 

   Accrued expenses consisted of the following: 

<TABLE>
<CAPTION>
                            DECEMBER 31,   OCTOBER 20, 
                                1994          1995 
                          -------------- ------------- 
<S>                       <C>            <C>
Compensation and 
 benefits.................    $ 6,642        $ 7,272 
Bonuses...................      5,109          2,790 
Other accrued expenses ...      8,409          8,322 
                          -------------- ------------- 
                              $20,160        $18,384 
                          ============== ============= 
</TABLE>

9. INCOME TAXES 

   The provision (benefit) for income taxes consisted of the following: 

<TABLE>
<CAPTION>
                                                                      
                                                                     PERIOD 
                                                  YEARS ENDED      JANUARY 1 
                                                  DECEMBER 31,         TO  
                                             -------------------   OCTOBER 20,    
                                               1993       1994         1995     
                                              --------- --------- ------------ 
<S>                                           <C>       <C>       <C>
Continuing operations: 
 Current: 
  Federal.....................................  $ 2,820   $ 7,243     $  390 
  State.......................................      126       727       (110) 
  Foreign.....................................      552     1,026        653 
                                              --------- --------- ------------- 
                                                  3,498     8,996        933 
                                              --------- --------- ------------- 
 Deferred: 
  Federal.....................................   (3,119)   (2,078)       707 
  State.......................................       (7)    1,455        225 
  Foreign.....................................     (240)     (323)      (331) 
                                              --------- --------- ------------- 
                                                 (3,366)     (946)       601 
                                              --------- --------- ------------- 
 Benefit of net operating loss carryforwards: 
  State.......................................       --    (1,455)      (225) 
                                              --------- --------- ------------- 

Provision for income taxes (benefit) .........  $   132   $ 6,595     $1,309 
                                              ========= ========= ============= 
</TABLE>

                                      F-36
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
                     YEARS ENDED DECEMBER 31, 1993 AND 1994
                    AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

9. INCOME TAXES  (CONTINUED) 

    The tax effects of temporary differences that gave rise to significant 
portions of the deferred tax asset were as follows: 

<TABLE>
<CAPTION>
                                          DECEMBER 31,   OCTOBER 20, 
                                              1994          1995 
                                        -------------- ------------- 
<S>                                     <C>            <C>
Deferred tax assets (liabilities): 
  Current: 
    Accounts receivable  ...............    $ 1,934            -- 
    Inventory  .........................      5,186            -- 
    Accrued expenses ...................       (489)           -- 
    Other ..............................        279            -- 
    Deferred state taxes ...............      1,395            -- 
                                        -------------- 
     Gross deferred tax asset--current .      8,305            -- 
 Less valuation allowance...............     (1,395)           -- 
                                        -------------- 
     Net deferred tax assets--current ..      6,910            -- 
                                        -------------- 
 Non-current: 
     Property and equipment  ...........      2,646         1,062 
    Repairable parts ...................      2,211            -- 
     Employee benefits .................      8,100            -- 
     Deferred state taxes ..............      1,777            -- 
     Other .............................       (143)           -- 
     State net operating loss 
      carryforwards ....................      5,163            -- 
                                        -------------- ------------- 
      Gross deferred tax 
       asset--noncurrent ...............     19,754         1,062 
 Less valuation allowance...............     (6,940)           -- 
                                        -------------- ------------- 
      Net deferred tax 
       asset--noncurrent ...............     12,814         1,062 
                                        -------------- ------------- 
 Net deferred tax asset.................    $19,724        $1,062 
                                        ============== ============= 
</TABLE>

   The net deferred tax asset as of December 31, 1994 in essence represents 
an intercompany receivable from BAC, resulting from the future benefit of the 
inclusion of the Company's temporary differences in the consolidated U.S. 
federal tax return of BAC. 

   The October 20, 1995 deferred tax asset related to foreign operations. 

   A reconciliation between the provision (benefit) for income taxes, 
computed by applying the statutory income tax rate to income before income 
taxes, and the actual provision for income taxes follows: 

<TABLE>
<CAPTION>
                                                               1993     1994    1995 
                                                            --------- ------- ------- 
<S>                                                         <C>       <C>     <C>
Federal income tax provision (benefit) at statutory tax 
 rate.......................................................   (35.0)%  35.0%   35.0% 
State income taxes, net of federal income tax benefit  .....     5.4     3.2    (3.7) 
Foreign income tax rate differential .......................     5.1     1.2     6.6 
Nondeductible expenses .....................................     6.8     1.8     9.7 
Amortization of goodwill....................................    33.8     4.1    21.7 
Other ......................................................    (6.9)     --    (0.6) 
                                                            --------- ------- ------- 
Actual income tax provision effective tax rate .............     9.2%   45.3%   68.7% 
                                                            ========= ======= ======= 
</TABLE>

                                      F-37
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
                     YEARS ENDED DECEMBER 31, 1993 AND 1994
                    AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

10. LEASE COMMITMENTS 

   The Company leases certain computer equipment under noncancellable capital 
leases. The Company conducts its operations primarily from leased warehouses 
and office facilities and uses certain computer, data processing and other 
equipment under operating lease agreements expiring at various dates during 
the next six years. 

   Future minimum payments under noncancellable capital leases and operating 
leases as of October 20, 1995 are as follows: 

<TABLE>
<CAPTION>
                                          CAPITAL   OPERATING 
                                          LEASES     LEASES 
                                        --------- ----------- 
<S>                                     <C>       <C>
October 21, 1995 to December 31, 1995 ..  $  364     $ 3,639 
1996....................................   1,669      15,308 
1997....................................   1,261      13,456 
1998....................................     400      10,885 
1999....................................      58       8,343 
2000....................................      55       4,588 
Thereafter..............................      --          11 
                                        --------- ----------- 
Total minimum lease payments............   3,807     $56,230 
Less amount representing interest ......     402 
                                        --------- 
Present value of minimum lease 
 payments...............................   3,405 
Less current obligations................   1,525 
                                        --------- 
Noncurrent obligations..................  $1,880 
                                        ========= 
</TABLE>

   Rental expense for operating leases was $12,609 and $14,145 for the years 
ended December 31, 1993 and 1994 and $12,749 for the period ended October 20, 
1995. 

11. BENEFIT PLANS 

   Substantially all of the Company's employees were covered under a 
noncontributory pension benefit plan sponsored by BAC, which plan was 
terminated on October 20, 1995 (see Note 3). The pension benefit formula used 
in the determination of pension cost is based on the greater of a flat dollar 
amount per year of service or a stated percentage of adjusted career average 
income. BAC's objective in funding the plan is to accumulate funds at a 
relatively stable rate over participants' working lives so that benefits are 
fully funded at retirement. Plan assets consist principally of investments in 
corporate equity securities, U.S. Government and corporate debt securities 
and real estate. 

   SFAS No. 87 requires a comparison of the actuarial present value of 
projected benefit obligations with the fair value of plan assets, the 
disclosure of the components of net periodic pension costs and a 
reconciliation of the funded status of the plan with amounts recorded on the 
balance sheet. Such disclosures are not presented for the Company because the 
structure of the plan does not allow for determination of this information on 
an individual company basis. 

                                      F-38
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
                     YEARS ENDED DECEMBER 31, 1993 AND 1994
                    AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

11. BENEFIT PLANS  (CONTINUED) 

    The Company recognized pension expense of $3,243 and $4,202 for the years 
ended December 31, 1993 and 1994 and $4,846 for the period ended October 20, 
1995. 

   The assumptions used in the actuarial computations by BAC for 
determination of the above pension expense were as follows: 

<TABLE>
<CAPTION>
                                                   1993    1994    1995 
                                                 ------- ------- ------- 
<S>                                              <C>     <C>     <C>
Discount rate ...................................  7.25%   8.25%   7.25% 
Expected long-term rate of return on plan 
 assets..........................................  8.25    8.25    8.25 
Future compensation growth rate .................  5.25    5.25    4.75 
</TABLE>

   Substantially all of the Company's employees participate in a savings plan 
provided by BAC which provides opportunities for eligible employees to save 
for retirement on a tax deferred basis. The Company recognized contribution 
expense of $1,482 and $1,531 for the years ended December 31, 1993 and 1994 
and $1,602 for the period ended October 20, 1995. 

   Under the Agreement, Operating Co. assumed no liabilities of the Company 
relating to employee benefit programs. 

12. OTHER LIABILITIES 

   Other liabilities consisted of the following: 

<TABLE>
<CAPTION>
                                            DECEMBER 31,   OCTOBER 20, 
                                                1994          1995 
                                          -------------- ------------- 
<S>                                       <C>            <C>
Other postemployment benefit liabilities      $19,120        $   -- 
Accrued pension cost .....................      3,220            -- 
Other noncurrent liabilities .............      1,037         1,293 
                                          -------------- ------------- 
                                              $23,377        $1,293 
                                          ============== ============= 
</TABLE>

   Effective October 20, 1995, employee related liabilities (including other 
postemployment benefit liabilities and accrued pension costs) were 
contributed to capital by BAC. (see Note 4). 

13. COMMITMENTS AND CONTINGENT LIABILITIES 

   The Company is a defendant in a number of lawsuits in the ordinary course 
of business, including actions alleging wrongful termination of employment 
and breach of contract. In several of the alleged wrongful termination cases, 
the plaintiffs are seeking punitive damages. The Company believes it has 
meritorious defenses to all of the claims and is vigorously defending the 
lawsuits. Although the ultimate outcome of these lawsuits cannot be predicted 
with certainty, the Company's management, after consultation with legal 
counsel, does not expect that such lawsuits will have a material adverse 
effect on the Company's financial condition, results of operation or 
liquidity. 

                                      F-39
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
                     YEARS ENDED DECEMBER 31, 1993 AND 1994
                    AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

14. RELATED PARTY TRANSACTIONS 

   The Company engages in various activities with Bell Atlantic affiliated 
companies. Amounts due from the affiliated companies consisted of the 
following: 

<TABLE>
<CAPTION>
                                        DECEMBER 31,   OCTOBER 20, 
                                            1994          1995 
                                      -------------- ------------- 
<S>                                   <C>            <C>
Bell Atlantic Network Services, Inc.       $  797        $  806 
Bell Atlantic Network Integration  ...        252           281 
New Jersey Bell ......................         65            70 
Bell of Pennsylvania .................         35            62 
C&P Telephone Company--Maryland  .....         96            35 
Other ................................        410           108 
                                      -------------- ------------- 
  Total due from affiliates ..........     $1,655        $1,362 
                                      ============== ============= 
</TABLE>

   Amounts due to the affiliated companies consisted of the following: 

<TABLE>
<CAPTION>
                                                DECEMBER 31,   OCTOBER 20, 
                                                    1994          1995 
                                              -------------- ------------- 
<S>                                           <C>            <C>
Bell Atlantic Enterprises International ......    $ 3,856        $  309 
Bell Atlantic Professional Services...........        110           297 
Bell Atlantic Customer Services 
 International................................        239 
Other.........................................        340           159 
                                              -------------- ------------- 
  Total accounts payable affiliates...........      4,545           765 
                                              -------------- ------------- 
Notes payable--FSI............................     39,579 
Notes payable--BAP............................        773           862 
                                              -------------- ------------- 
  Total notes payable affiliates..............     40,352           862 
                                              -------------- ------------- 
  Total due to affiliates.....................    $44,897        $1,627 
                                              ============== ============= 
</TABLE>

   The Company engages in various activities with affiliated companies. The 
amount due to Bell Atlantic Financial Services, Inc. ("FSI") at December 31, 
1994 is represented by a promissory note for the aggregate unpaid principal 
balance plus interest on demand. The interest rates charged are based on the 
weighted average cost of FSI's outstanding borrowings during the month. The 
weighted average interest rate for 1994 and 1995 was approximately 5.8%. 

   The amount due to Bell Atlantic Properties ("BAP") is also represented by 
a promissory note for the aggregate unpaid principal balance plus interest. 
Interest is payable monthly on the unpaid principal at the rate of 9.88% per 
annum. 

   Effective October 20, 1995, notes payable excluding interest of $29,248 
due to FSI, and $4,650 of accounts payable due to affiliates were contributed 
to capital by BAC. See Note 4. 

                                      F-40
<PAGE>

                DECISIONONE CORPORATION (FORMERLY, BELL ATLANTIC
                BUSINESS SYSTEMS SERVICES, INC.) AND SUBSIDIARY
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
                     YEARS ENDED DECEMBER 31, 1993 AND 1994
                    AND PERIOD JANUARY 1 TO OCTOBER 20, 1995
                                 (IN THOUSANDS)

14. RELATED PARTY TRANSACTIONS  (CONTINUED) 

   Transactions with affiliated companies had the following impact on the 
results of operations: 

<TABLE>
<CAPTION>
                                                                        PERIOD 
                                                                     JANUARY 1 TO 
                                                    YEARS ENDED      OCTOBER 20, 
                                                 DECEMBER 31, 1993       1995 
                                               ------------------- -------------- 
                                                  1993      1994         1995 
                                               --------- --------- -------------- 
<S>                                            <C>       <C>       <C>
Revenues.......................................  $17,347   $13,971     $10,270 
                                               --------- --------- -------------- 
Total operating and other expenses: 
  Rent expense ................................  $ 5,329   $ 3,176     $ 2,626 
  Other service and general and administrative 
   expenses....................................   11,957    14,191       8,153 
  Interest expense.............................    3,035     1,823       1,512 
                                               --------- --------- -------------- 
                                                 $20,321   $19,190     $12,291 
                                               ========= ========= ============== 
</TABLE>

                                      F-41




<PAGE>



==============================================================================
   NO DEALER, SALESPERSON OR ANY OTHER PERSON HAS BEEN AUTHORIZED TO GIVE 
INFORMATION OR TO MAKE ANY REPRESENTATIONS OTHER THAN THOSE CONTAINED IN THIS 
PROSPECTUS IN CONNECTION WITH THE OFFERING MADE HEREBY, AND IF GIVEN OR MADE, 
SUCH INFORMATION OR REPRESENTATIONS MUST NOT BE RELIED UPON AS HAVING BEEN 
AUTHORIZED BY THE COMPANY, DLJSC OR ANY OTHER PERSON. THIS PROSPECTUS DOES 
NOT CONSTITUTE AN OFFER TO SELL OR A SOLICITATION OF AN OFFER TO BUY SENIOR 
SUBORDINATED NOTES BY ANYONE IN ANY JURISDICTION IN WHICH SUCH OFFER OR 
SOLICITATION IS NOT AUTHORIZED, OR IN WHICH THE PERSON MAKING THE OFFER OR 
SOLICITATION IS NOT QUALIFIED TO DO SO, OR TO ANY PERSON TO WHOM IT IS 
UNLAWFUL TO MAKE SUCH OFFER OR SOLICITATION. NEITHER THE DELIVERY OF THIS 
PROSPECTUS NOR ANY SALE MADE HEREUNDER SHALL CREATE ANY IMPLICATION THAT THE 
INFORMATION CONTAINED HEREIN IS CORRECT AS OF ANY TIME SUBSEQUENT TO THE DATE 
HEREOF. 
                                ---------------

                               TABLE OF CONTENTS

                                                                         PAGE 
                                                                         ---- 

Available Information..................................................    2 
Prospectus Summary.....................................................    3 
Risk Factors...........................................................   17 
The Merger and Merger Financing........................................   26 
Use of Proceeds........................................................   29 
Capitalization.........................................................   30 
Unaudited Condensed Consolidated Pro                                    
 Forma Financial Data..................................................   31 
Selected Consolidated Financial Data ..................................   40 
Management's Discussion and Analysis of                                 
 Financial Condition and Results of                                     
 Operations............................................................   43 
Business...............................................................   53 
Management.............................................................   63 
Executive Compensation.................................................   65 
Security Ownership of Certain Beneficial                                
 Owners and Management of Holdings ....................................   68 
Certain Relationships and Related                                       
 Transactions..........................................................   71 
Description of New Credit Facility ....................................   72 
Description of the Senior Subordinated                                  
 Notes.................................................................   74 
Plan of Distribution...................................................  105 
Legal Matters..........................................................  106 
Experts................................................................  106 
Index to Consolidated Financial                                         
 Statements ...........................................................  F-1 
                                          
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                                  $150,000,000


                         [DECISIONONE CORPORATION LOGO]


                                  DECISIONONE

                            DECISIONONE CORPORATION

                           9 3/4% SENIOR SUBORDINATED
                                 NOTES DUE 2007


                                  ------------
                                   PROSPECTUS
                                  ------------




                          DONALDSON, LUFKIN & JENRETTE
                             SECURITIES CORPORATION




                                 JULY 30, 1997

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