STREAMLINE COM INC
S-3, 2000-10-05
BUSINESS SERVICES, NEC
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<PAGE>

    AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON OCTOBER 5, 2000
                                                   REGISTRATION NO. ____________


                       SECURITIES AND EXCHANGE COMMISSION
                              WASHINGTON, DC 20549

                                   -----------

                                    FORM S-3

                          REGISTRATION STATEMENT UNDER
                           THE SECURITIES ACT OF 1933

                                   -----------

                              STREAMLINE.COM, INC.
             (Exact name of registrant as specified in its charter)

<TABLE>
<S>                                              <C>
                    DELAWARE                                 04-3187302
 (State or other jurisdiction of incorporation     (I.R.S. Employer identification No.)
             or organization)
</TABLE>

                               27 DARTMOUTH STREET
                          WESTWOOD, MASSACHUSETTS 02090
                                 (781) 407-1900
    (Address, including zip code, and telephone number, including area code,
                  of registrant's principal executive offices)

                                   -----------

                                EDWARD ALBERTIAN,
                           CHIEF EXECUTIVE OFFICER OF
                              STREAMLINE.COM, INC.
                               27 Dartmouth Street
                          Westwood, Massachusetts 02090
                                 (781) 407-1966
            (Name, address, including zip code, and telephone number,
                   including area code, of agent for service)

                                   -----------

                                 WITH COPIES TO:

                             WAYNE D. BENNETT, ESQ.
                                Bingham Dana LLP
                               150 Federal Street
                                Boston, MA 02110
                                 (617) 951-8000

                                   -----------

        APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC:
   AS SOON AS PRACTICABLE AFTER THIS REGISTRATION STATEMENT BECOMES EFFECTIVE

     If the only securities being registered on this form are being offered
pursuant to dividend or interest reinvestment plans, please check the following
box. / /

     If any of the securities being registered on this form are to be offered on
a delayed or continuous basis pursuant to Rule 415 under the Securities Act of
1933, check the following box. /X/

     If this Form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, please check the following box
and list the Securities Act registration statement number of the earlier
effective registration statement for the same offering. / /

     If this Form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering. / /

     If delivery of the prospectus is expected to be made pursuant to Rule 434,
please check the following box. / /

                         CALCULATION OF REGISTRATION FEE

<TABLE>
<CAPTION>

========================================================================================================================
                                                          PROPOSED MAXIMUM    PROPOSED MAXIMUM
         TITLE OF SECURITIES           AMOUNT TO          OFFERING PRICE      AGGREGATE             AMOUNT OF
         TO BE REGISTERED              BE REGISTERED      PER SHARE(1)        OFFERING PRICE(1)     REGISTRATION FEE
------------------------------------------------------------------------------------------------------------------------
<S>                                   <C>                 <C>                  <C>                 <C>
         Common Stock
         Par Value $0.01 per share         4,023,686        $.50                $2,011,843           $532
========================================================================================================================
</TABLE>

         (1) Estimated solely for the purpose of determining the registration
fee. Calculated in accordance with Rule 457(c), based on the offering of up to
4,023,686 shares at a purchase price of $.50 per share, which is the
average of high and low prices reported in the consolidated reporting system of
the Nasdaq National Market on September 29, 2000. It is not known how many
shares will be purchased under this Registration Statement or at what price such
shares will be purchased.


                                       1

<PAGE>

         The registrant hereby amends this Registration Statement on such date
or dates as may be necessary to delay its effective date until the registrant
shall file a further amendment which specifically states that this Registration
Statement shall thereafter become effective in accordance with Section 8(a) of
the Securities Act of 1933 or until the Registration Statement shall become
effective on such date as the Commission, acting pursuant to said Section 8(a),
may determine.

THE INFORMATION IN THIS PROSPECTUS IS NOT COMPLETE AND MAY BE CHANGED. A
REGISTRATION STATEMENT RELATING TO THE SECURITIES HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION. THE SELLING STOCKHOLDERS MAY NOT SELL THESE
SECURITIES UNTIL THE REGISTRATION STATEMENT FILED WITH THE SECURITIES AND
EXCHANGE COMMISSION IS EFFECTIVE. THIS PROSPECTUS IS NOT AN OFFER TO SELL THESE
SECURITIES AND WE ARE NOT SOLICITING AN OFFER TO BUY THESE SECURITIES IN ANY
STATE WHERE THE OFFER OR SALE IS NOT PERMITTED.

                 SUBJECT TO COMPLETION, DATED OCTOBER 5, 2000

                                   PROSPECTUS

                                4,023,686 SHARES
                              STREAMLINE.COM, INC.
                                  COMMON STOCK


         This prospectus relates to the public offering of up to 4,023,686
shares of common stock by some of our existing stockholders and warrant holders,
who received their securities in connection with our acquisition of Beacon Home
Direct, Inc. (d/b/a Scotty's Home Market). When used herein, the term "selling
stockholder" includes donees, transferees, pledgees and other successors in
interest. Certain of the shares have previously been issued and certain of the
shares shall be issued by Streamline upon exercise of currently outstanding
warrants.

         Streamline will not receive any of the proceeds from the sale of
shares by the selling stockholders. Streamline's common stock is listed on
the Nasdaq National Market under the symbol "SLNE". On October 3, 2000, the
closing sale price of the common stock, as reported on the Nasdaq National
Market, was $.53 per share.

         The selling stockholders may sell the shares of common stock described
in this prospectus in public or private transactions, on or off the National
Market System of the Nasdaq Stock Market, at prevailing market prices, or at
privately negotiated prices. The selling stockholders may sell shares directly
to purchasers or through brokers or dealers. Brokers or dealers may receive
compensation in the form of discounts, concessions or commissions from the
selling stockholders. More information is provided in the section titled "Plan
of Distribution."


          INVESTING IN THE COMMON STOCK INVOLVES A HIGH DEGREE OF RISK.
                    SEE "RISK FACTORS," BEGINNING ON PAGE 5.


NEITHER THE SECURITIES AND EXCHANGE COMMISSION NOR ANY STATE SECURITIES
COMMISSION HAS APPROVED OR DISAPPROVED OF THESE SECURITIES OR DETERMINED WHETHER
THIS PROSPECTUS IS TRUTHFUL OR COMPLETE. ANY REPRESENTATION TO THE CONTRARY IS A
CRIMINAL OFFENSE.


               The date of this Prospectus is October ___, 2000.


                                       2

<PAGE>

                                TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                                           PAGE
<S>                                                                                     <C>
Forward-Looking Statements...........................................................      This page

Where You Can Get More Information...................................................      2

Risk Factors.........................................................................      5

Streamline.com, Inc..................................................................      12

Use of Proceeds......................................................................      13

Selling Stockholders.................................................................      13

Plan of Distribution.................................................................      15

Legal Matters........................................................................      16

Experts..............................................................................      16
</TABLE>


                           FORWARD-LOOKING STATEMENTS

         This prospectus includes forward-looking statements within the meaning
of Section 27A of the Securities Act of 1933 and Section 21E of the Securities
Exchange Act of 1934. Words such as "expect," "anticipate," "intend," "plan,"
"believe," "estimate," "likely," "will," "should" and variations of such words
and similar expressions are intended to identify such forward-looking
statements.

         These forward-looking statements are not guarantees of future
performance and are subject to risks, uncertainties and assumptions. The actual
results of Streamline could differ materially from those anticipated in the
forward-looking statements due to a number of factors, including those set forth
under "Risk Factors," in information incorporated by reference and elsewhere in
this prospectus. The factors set forth under "Risk Factors" and other cautionary
statements made in this prospectus should be read and understood as being
applicable to all related forward-looking statements wherever they appear in
this prospectus.

         The forward-looking statements contained in this prospectus represent
our judgment as of the date of this prospectus. Streamline cautions readers not
to place undue reliance on such statements. We undertake no obligation to update
publicly any forward-looking statements for any reason, even if new information
becomes available or other events occur in the future.


                                       3

<PAGE>

                       WHERE YOU CAN GET MORE INFORMATION

         Streamline is subject to the reporting requirements of the Securities
Exchange Act of 1934 and files annual, quarterly and current reports, proxy
statements and other information with the SEC. You may read and copy these
reports, proxy statements and other information at the SEC's public reference
facilities at 450 Fifth Street, N.W., Washington, D.C. 20549. You can request
copies of these documents by writing to the SEC and paying a fee for the copying
cost. Please call the SEC at 1-800-SEC-0330 for more information about the
operation of the public reference facilities. SEC filings are also available at
the SEC's Web site at http://www.sec.gov.

         The SEC allows us to "incorporate by reference" information that we
file with them. Incorporation by reference allows us to disclose important
information to you by referring you to those other documents. The information
incorporated by reference is an important part of this prospectus, and
information that we file later with the SEC will automatically update and
supersede this information.

         We incorporate by reference the documents listed below, and any future
filings we will make with the SEC under Section 13(a), 13(c), 14 or 15(d) of the
Securities Exchange Act of 1934 prior to termination of the offering:

         -- Annual Report on Form 10-K for the fiscal year ended January 1, 2000
(other than Items 6, 7, 8 and 14(a)1 and 14(a)2 thereof and Exhibits 13 and 23.1
thereto)

         -- Current Report on Form 8-K filed on January 20, 2000

         -- Current Report on Form 8-K/A filed on February 11, 2000

         -- Our Quarterly Report on Form 10-Q for the fiscal quarter ended April
1, 2000

         -- Our Quarterly Report on Form 10-Q for the fiscal quarter ended July
1, 2000

         -- Current Report on Form 8-K filed on September 22, 2000

         -- Current Report on Form 8-K filed on October 5, 2000

         -- The description of the common stock contained in the Registration
Statement on Form S-1 of Streamline filed on April 15, 1999 with the SEC, as
amended.

         You may request a copy of these filings at no cost, by writing or
telephoning us at the following address:

                              Streamline.com, Inc.
                               27 Dartmouth Street
                          Westwood, Massachusetts 02090
                                 (781) 407-1900
                                 Attn: Secretary

         This prospectus is part of a registration statement we filed with the
SEC. You should rely only on the information incorporated by reference or
provided in this prospectus. No one else is authorized to provide you with
different information. We are not making an offer of these securities in any
state where the offer is not permitted. You should not assume that the
information in this prospectus is accurate as of any date other than the date on
the front of this document.


                                       4

<PAGE>

                                  RISK FACTORS

         BEFORE YOU INVEST IN OUR COMMON STOCK, YOU SHOULD BE AWARE THAT THERE
ARE VARIOUS RISKS, INCLUDING THOSE DESCRIBED BELOW, THAT COULD HAVE A MATERIAL
ADVERSE EFFECT ON OUR BUSINESS, INCLUDING OUR OPERATING RESULTS AND FINANCIAL
CONDITION. THE RISK FACTORS LISTED IN THIS SECTION, AS WELL AS ANY CAUTIONARY
LANGUAGE IN THIS PROSPECTUS, PROVIDE EXAMPLES OF RISKS, UNCERTAINTIES AND EVENTS
THAT MAY CAUSE OUR ACTUAL RESULTS TO DIFFER MATERIALLY FROM THE EXPECTATIONS WE
DESCRIBE IN OUR FORWARD-LOOKING STATEMENTS. YOU SHOULD CAREFULLY CONSIDER THESE
RISK FACTORS, TOGETHER WITH ALL OF THE OTHER INFORMATION INCLUDED IN THIS
PROSPECTUS, BEFORE YOU DECIDE WHETHER TO PURCHASE SHARES OF OUR COMMON STOCK.

WE MAY BECOME UNABLE TO FUND OPERATIONS IN THE NEAR FUTURE

         We believe that proceeds from the recent sale of two of our
facilities will enable us to continue funding operations in our Boston and
New Jersey markets through the remainder of the current fiscal year. However,
if additional financing is not received early in the first quarter of 2001,
we will be unable to continue operations. We cannot be sure that we will be
able to secure additional financing or an alternative strategic transaction
on acceptable terms or within the time required to enable us to continue
operations in 2001.

WE HAVE EXPERIENCED A HISTORY OF LOSSES AND ANTICIPATE FUTURE LOSSES

         We have never achieved profitability and, since inception, have
incurred significant net operating losses. At July 1, 2000, we had an
accumulated deficit of approximately $56,443,000. We expect to continue to
incur losses for the foreseeable future. Unless we are able to promptly
obtain additional financing or identify significant additional sources of
revenue, we will be unable to continue to fund our operations.

WE HAVE A LIMITED OPERATING HISTORY

         Although we were founded in 1993, most of our revenue growth has
occurred over the past three years. Accordingly, we have a limited operating
history on which to base an evaluation of our business and prospects. Our
prospects are subject to the risks and uncertainties frequently encountered by
companies in the early stages of development, particularly companies in new and
rapidly evolving markets such as the consumer direct industry. These risks
include, but are not limited to, the lack of widespread acceptance of the
Internet as a means for purchasing products and services and difficulty in
managing our growth. We cannot be certain that we will successfully address
these risks. The failure to do so could have a material adverse effect on our
business, financial condition and results of operations.

         Our limited operating history and the uncertain nature of the markets
in which we compete make the prediction of future results of operations
difficult or impossible. Therefore, our recent revenue growth may not indicate
the rate of revenue growth, if any, that we can expect in the future.

WE HAVE RECENTLY REVISED OUR EXPANSION STRATEGY

         With the sale of two of our facilities in September 2000, we have
shifted our focus from national expansion to expansion within existing regional
markets. Our ability to continue to grow our customer base within our two
existing markets will depend on a number of factors, some of which are beyond
our control. These factors include:

               -    competition

               -    acceptance of our product and service offerings

               -    ability to develop relationships with local and regional
                    product and service providers

               -    customer acquisition costs

         Our failure to effectively implement our growth strategy would have a
material adverse effect on our business, financial condition and results of
operations.


                                       5

<PAGE>

OUR COMMON STOCK COULD BE DELISTED FROM THE NASDAQ NATIONAL MARKET

         The Company's common stock is presently listed on the Nasdaq
National Market ("NASDAQ") under the symbol SLNE. All companies listed on
Nasdaq are required to comply with certain continued listing standards,
including maintaining a minimum bid price of at least $1.00. As of September
28, 2000, the Company did not meet this standard since its common stock had
not traded at a minimum bid price of at least $1.00 over the previous 30
consecutive trading days. Pursuant to Nasdaq rules, the Company has until
December 27, 2000 to meet the required $1.00 minimum bid price for its common
stock for at least 10 consecutive trading days. If the Company does not meet
such standard by December 27, 2000, or if it is determined that,
notwithstanding its meeting such standard, the Company is otherwise not in
compliance with Nasdaq rules, the Company's common stock will be delisted
from Nasdaq as of December 29, 2000, unless the Company has appealed the
delisting determination by December 27, 2000. There can be no assurance that
the Company's common stock will meet the required $1.00 minimum bid price at
any time in the future or that any appeal by the Company of a delisting
determination would be successful. There can therefore be no assurance that
the Company's common stock will continue to be listed on Nasdaq in the
future. In the event that the Company's common stock is delisted from Nasdaq,
the market value and liquidity of the Company's common stock could be
materially adversely affected.

THE LEASE FOR OUR WESTWOOD FACILITY EXPIRES ON OCTOBER 31, 2000

         The Company is headquartered in Westwood, Massachusetts, where it
leases approximately 67,000 square feet of commercial space. The Company's
lease for the Westwood facility expires on October 31, 2000. There can be no
assurance that the Company will be able to secure an extension of this lease
prior to its expiration or that any extension that the Company does secure
will contain terms favorable to the Company, including without limitation the
duration thereof. In the event that the Company is unable to secure an
extension of this lease or secures an extension for less time than is
required by the Company or on other unfavorable terms, the Company's
operations could be substantially disrupted.

INCREASED COMPETITION MAY RESULT IN DECREASED DEMAND FOR OUR PRODUCTS AND
SERVICES

         The market for our products and services is extremely competitive. We
currently or potentially compete with several types of companies, including:

               -    traditional grocery stores, such as supermarkets and
                    independent grocery stores, warehouse clubs, drug stores and
                    convenience stores, some of which fulfill orders received by
                    telephone, fax or the Internet

               -    various suppliers of other goods and services, including
                    national and regional chains and independently owned
                    operations, such as dry cleaners, video rental stores,
                    prepared meal providers, bottled water delivery companies,
                    pet supply stores and photo labs

               -    various on-line providers of groceries and other products
                    and services, such as Peapod, Inc., Homeruns.com, Inc.,
                    ShopLink Incorporated, and Webvan Group, Inc., some of which
                    are affiliated with large national and regional chains and
                    other large companies, such as Stop & Shop Supermarket Co.
                    and Amazon.com, Inc.

               -    other consumer direct or catalog retailers selling products
                    or services similar to those sold by Streamline

         Many of our competitors are larger and have substantially greater
resources than we do. In addition, we believe that competition will intensify as
more companies offer competitive products and services through the consumer
direct channel.

         Streamline believes that the main competitive factors in our market
are:

               -    range, quality and availability of products and services

               -    convenience, reliability and professionalism of delivery

               -    ease of ordering


                                       6

<PAGE>

               -    level and accessibility of information regarding products

               -    quality of customer service

               -    price

               -    general brand awareness

         If any of our competitors surpasses us or is perceived to have
surpassed us with respect to one or more of these factors, we may lose potential
customers to these competitors.

         We must also compete to retain our existing customers. We market our
service to reduce customer attrition and increase the size and frequency of
customers' orders. However, there can be no assurance that these marketing
initiatives will be successful. High rates of customer attrition could
materially and adversely affect our business, financial condition and results of
operations.

WE DEPEND ON OUR KEY PERSONNEL TO IMPLEMENT OUR BUSINESS STRATEGY

         Our success will depend on the efforts and abilities of our senior
management and key employees, particularly Edward Albertian, our Chief Executive
Officer. We do not have employment contracts with most of our key personnel. If
we cannot retain existing key managers, our business, financial condition and
results of operations could be materially and adversely affected.

WE DEPEND ON CUSTOMER ACCEPTANCE OF DIRECT, UNATTENDED DELIVERY OF GOODS AND
SERVICES

         We accept orders for products and services and then deliver them
directly into our customers' garages or other secure locations on their property
without requiring that they be present at the time of delivery. Market
acceptance of home delivery of products and services remains uncertain, in part
because of the real or perceived risk of increased exposure to theft and other
criminal activity by delivery personnel or others who may obtain access to the
customer's private property. Streamline's success will depend to a substantial
extent on the willingness of consumers to increase their use of direct delivery
of products and to allow us to enter their property to make unattended
deliveries. The failure of either of these circumstances to occur could
materially and adversely affect our business, financial condition and results of
operations.

WE RELY ON THE GROWTH OF E-COMMERCE AND THE INFRASTRUCTURE OF THE INTERNET

         A majority of our customers place their orders over the Internet, and
we expect the percentage of customers who order our products and services via
the Internet to grow. Our future revenue and profit, if any, substantially
depend on the widespread acceptance and use of the Internet. However, the growth
of the Internet as a commercial medium may be sporadic for a number of reasons,
including potentially inadequate development of the necessary network
infrastructure or delayed development of enabling technologies and performance
improvements. If speed, quality or usage demands placed on the Internet continue
to increase, the infrastructure for the Internet may not be able to support
these demands. In addition, growth of the Internet could be delayed as a result
of the pace of development or adoption of new standards and protocols required
to handle increased levels of Internet activity, or due to increased
governmental regulation. Changes in or insufficient availability of
communications services to support the Internet also could result in slower
response times and adversely affect Internet usage generally and affect
Streamline's services in particular. Our future financial condition will be
materially adversely affected if:

               -    use of the Internet does not continue to grow or grows more
                    slowly than expected

               -    the infrastructure for the Internet does not effectively
                    support any increased usage that may occur

               -    the Internet does not continue to grow in importance as a
                    commercial marketplace


                                       7

<PAGE>

         Any change in the required Internet infrastructure, standards or
protocols may require us to incur substantial expenditures in order to adapt our
services to these changing or emerging technologies, which could have a material
adverse effect on our business, financial condition and results of operations.

DIFFICULTY DEVELOPING OUR BRAND WOULD LIMIT OUR ABILITY TO EXPAND OUR CUSTOMER
BASE AND RESULT IN INCREASED CUSTOMER ACQUISITION COSTS

         We believe that establishing and maintaining brand identity is a
critical aspect of attracting and expanding our customer base. The importance of
brand recognition will increase with heightened local, regional and national
competition. Promotion and enhancement of our brand will depend largely on our
success in continuing to provide high quality products and services. If
customers do not perceive our product and service offerings to be comprehensive
and of high quality, or if we introduce new services or enter into new business
ventures that customers do not favorably receive, we will risk harming our
brand. If we fail to provide high quality goods and services or otherwise
promote and maintain our brand, or if we incur excessive expenses in an attempt
to promote and maintain our brand, our business, financial condition and results
of operations could be materially and adversely affected.

WE DEPEND SIGNIFICANTLY ON OUR SUPPLIERS TO MEET CUSTOMER DEMAND

         We purchase the products and services that we offer from national,
regional and local suppliers. We intend to seek additional suppliers and will
rely on such relationships to allow us to expand the products and services we
offer to our customers. While we currently have favorable working relationships
with our suppliers, we cannot be sure that these relationships will continue in
the future. Additionally, we have no commitments from our suppliers that
guarantee the availability or pricing of products or services. If any product
shortages were to arise, suppliers may choose to allocate products to other
retailers. If any of these relationships were to terminate or expire, we could
have difficulty replacing the supply source in a timely manner. Additionally, if
any of our suppliers were to experience disruptions to their business, such as
labor disputes, supply shortages or distribution problems, or if they were to
allocate products and services ordered by Streamline to their other customers,
we might not be able to satisfactorily fulfill our customers' orders, which
could materially and adversely affect our business, financial condition and
results of operations.

OUR OPERATING RESULTS MAY VARY FROM QUARTER TO QUARTER

         Our operating results have fluctuated from quarter to quarter in the
past, and we expect that they will continue to do so in the future. Our revenues
may not continue at rates similar to the rates reported in recent periods, and
our operating results may fall short of either a prior fiscal period or
investor's expectations. Factors that could cause these quarterly fluctuations
include the following:

               -    customer demand being lower than anticipated

               -    seasonality (we typically experience lower average order
                    sizes in the second and third quarters)

               -    one-time charges associated with acquisitions

               -    the level of marketing and advertising expenses associated
                    with acquiring new customers

               -    our ability to establish and expand recognition of the
                    Streamline brand

               -    our ability to attract new customers and retain existing
                    customers

               -    our ability to manage inventory and fulfillment operations

               -    our ability to sustain or improve cost of revenue


                                       8

<PAGE>

               -    competitive factors

               -    general economic conditions

         A significant portion of our operating expenses, such as rent expense
and employee salaries, does not vary directly with revenue and is difficult to
adjust in the short term. As a result, if sales in a particular quarter are
below our expectations for that quarter, Streamline could not proportionately
reduce operating expenses for that quarter, and therefore a revenue shortfall
would have a disproportionate effect on our expected net loss for the quarter.

         The market price of our common stock is based in large part on
professional securities analysts' expectations that our business will continue
to grow and that Streamline will achieve certain revenue levels. If our
financial performance in a particular quarter does not meet the expectations of
securities analysts, this may adversely affect the views of those securities
analysts concerning our growth potential and future financial performance. If
the securities analysts that regularly follow us lower their ratings or lower
their projections for our future growth and financial performance, the market
price of our stock is likely to drop significantly. In addition, in those
circumstances the decrease in the stock price would probably be disproportionate
to the shortfall in our financial performance.

WE DEPEND ON OUR MARKETING AND PROMOTIONAL RELATIONSHIPS FOR ADDITIONAL REVENUE

         We derive a portion of our revenue through marketing and promotional
relationships with consumer packaged goods companies, and we intend to continue
to enter into similar relationships with other business partners. If we are
unable to continue promoting Streamline to these companies as an effective means
of conducting marketing and promotional efforts, we could experience a
significant decrease in revenue and our business, financial condition and
results of operations could be materially and adversely affected.

COMPETITORS COULD LICENSE OR REPLICATE OUR TECHNOLOGY SYSTEMS

         Although we have directed considerable time and expense toward
developing several of the systems that we use in operating our business, we do
not own a copyright or other rights that would preclude competitors from either
licensing systems or portions of systems substantially similar or identical to
ours or using our systems as a model for developing their own. Therefore, our
competitors may be able to take advantage of the time and effort that we
expended in developing these systems.

DISRUPTIONS IN OUR TECHNICAL SYSTEMS COULD HARM OUR BUSINESS

         Streamline's ability to successfully receive, fill and deliver orders
and our ability to provide high-quality customer service largely depend on the
operation of our technical systems. These systems could be vulnerable to, among
other factors, disruptions caused by system failures, power losses,
communication problems, natural disasters, break-ins and similar problems.
Further, weaknesses in communications media, such as the Internet, may
compromise the security of confidential electronic information exchanged with
customers. Any system interruptions that result in the unavailability of our
website or reduced order fulfillment performance would reduce customer
satisfaction and decrease the volume of goods sold and the attractiveness of our
product and service offerings. To date, we have not experienced material
disruption of service. However, there can be no assurance that such problems
will not occur in the future.

OUR INDUSTRY IS CHARACTERIZED BY RAPID TECHNOLOGICAL CHANGE

         E-commerce is characterized by rapidly changing technology. To remain
competitive, we must continue to enhance and improve the responsiveness and
functionality of our software and systems. Our future success will depend upon
our ability to keep pace with technological developments. The development of new
services and the enhancement of existing services entails significant
technological risks. We may not successfully:


                                       9

<PAGE>

               -    maintain and improve our software and systems

               -    effectively use new technologies

               -    adapt our services to emerging industry standards

               -    develop, introduce and market service enhancements or new
                    services

         If we are unable, for technical or other reasons, to develop and
introduce new services or enhancements of existing services in a timely manner
in response to changing market conditions or customer requirements, or if new
services do not achieve market acceptance, our business, financial condition and
results of operations could be materially and adversely affected.

WE MAY NOT BE ABLE TO PROTECT OUR INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS

         Streamline's success and ability to compete substantially depend upon
our proprietary systems and technology. We rely on trademark and trade secret
laws to protect our proprietary rights. Streamline has been granted service mark
registrations for the marks STREAMLINE and WE BRING IT ALL HOME and has pending
registration applications for the marks STREAMLINE.COM and STREAMLINE.COM (with
design). Additionally, legal standards relating to the protection of
intellectual property rights in Internet-related industries are uncertain and
still evolving. As a result, the future viability or value of our intellectual
property rights, as well as those of other companies that conduct business over
the Internet, is unknown. Despite our efforts to protect our proprietary rights,
unauthorized parties may attempt to copy aspects of our service or obtain and
use information that we regard as proprietary. Policing unauthorized use of our
proprietary rights is difficult. In addition, litigation may be necessary in the
future to enforce our intellectual property rights, to protect our trade secrets
or trademarks or to determine the validity and scope of the proprietary rights
of others. Litigation might result in substantial costs and diversion of
resources and management attention. Any infringement or misappropriation of our
proprietary rights and the related costs of enforcing those rights could have a
material adverse effect on our business, financial condition and results of
operations.

WE MAY INFRINGE UPON OTHER PARTIES' PROPRIETARY RIGHTS

         Our business activities may infringe upon the proprietary rights of
others and other parties may assert infringement claims against us, including
claims that arise from directly or indirectly providing hyperlink text links to
websites operated by third parties. Moreover, from time to time, third parties
may allege infringement by us or our strategic partners on their trademarks,
service marks and other intellectual property rights. Such claims and any
resultant litigation could subject us to significant liability for damages,
might result in invalidation of our proprietary rights and, even if not
meritorious, could result in substantial costs and diversion of resources and
management attention and have a material adverse effect on our business,
financial condition and results of operations.

WE DEPEND ON PRODUCT INFORMATION SUPPLIED BY THIRD PARTIES

         We currently purchase and license from third parties graphical and
textual product information that we incorporate into our website. We cannot
assure you that third-party information of this type will continue to be
available to us on commercially reasonable terms, if at all. Any failure to
obtain this type of information in the future could significantly reduce the
appeal of our Internet-based ordering systems and could adversely affect our
business, financial condition and results of operations.

E-COMMERCE SECURITY BREACHES COULD HARM US

         The expansion and continued viability of e-commerce and related
Internet communications depends on secure transmission of confidential
information. We rely on encryption and authentication technology to effect
secure transmission of confidential information. Advances in computer
capabilities, new discoveries in the field of cryptography or other developments
could result in a compromise of the codes we use to protect customer transaction
data. Any such compromise of our security could have a material adverse effect
on our business, financial condition and results of operations. Concerns over
the security of e-commerce transactions and individual


                                       10

<PAGE>

privacy may also inhibit the growth of the Internet and other on-line services
generally, especially as a means of conducting commercial transactions.

WE FACE POTENTIAL PRODUCT LIABILITY CLAIMS

         We cannot assure you that the products we deliver will be free from
contaminants. Grocery and other related products occasionally contain
contaminants due to inherent defects in the products or improper handling. If
any of these products causes harm to any of our customers, we could be subject
to product liability lawsuits. If we are found liable under a product liability
claim, or even if we are not found liable but are required to defend ourselves
against such a claim, our customers may substantially reduce or even curtail
ordering products and services from us, which could have a material adverse
effect on our business, financial condition and results of operations.

WE COULD BE AFFECTED BY GOVERNMENT REGULATION OF THE INTERNET AND LEGAL
UNCERTAINTIES RELATING TO E-COMMERCE

         Currently, few laws or regulations directly apply to commerce on or
access to the Internet and we are not subject to direct government regulation,
other than regulations applicable to businesses generally and food related
businesses in particular. However, a number of legislative and regulatory
proposals relating to e-commerce are under consideration by federal, state,
local and foreign governments and, as a result, a number of laws or regulations
may be adopted with respect to Internet user privacy, taxation, pricing, quality
of products and services, intellectual property ownership and consumer
protection generally. There is also uncertainty as to how existing laws in a
number of areas will be interpreted to apply to the Internet. The additional
burdens imposed by the adoption of new laws or the application of existing laws
to the Internet may decrease the growth in the use of the Internet, which could
in turn decrease the demand for our services, increase our costs of doing
business or otherwise have a material adverse effect on our business, financial
condition and results of operations.

WE CONTINUE TO BE CONTROLLED BY OUR THREE LARGEST SHAREHOLDERS AND THEY WILL BE
ABLE TO EFFECT IMPORTANT CORPORATE ACTIONS WITHOUT THE APPROVAL OF OTHER
SHAREHOLDERS

         As of April 5, 2000, our three largest shareholders beneficially owned
approximately 53.5% of our outstanding common stock. As a result, these
shareholders, acting together, are able to control the outcome of many matters
submitted for shareholder action, including:

               -    electing members to our board of directors

               -    approving significant change-in-control transactions

               -    determining the amount and timing of dividends paid to
                    themselves and to our public shareholders

               -    otherwise controlling our management and operations

OUR STOCK PRICE HAS BEEN EXTREMELY VOLATILE AND MAY CONTINUE TO BE SO IN THE
FUTURE

         Our shares have traded at prices between $0.50 and $14.68 per share
since the commencement of public trading in June 1999. Additionally, the market
for shares in newly public Internet-related companies is subject to extreme
price and volume fluctuations. Market reaction to information relating to our
company, as well as broad fluctuations in market prices of shares in similarly
situated companies, may materially and adversely affect the price of our common
stock. The price of our shares may continue to be volatile in the future, and
may be affected by a number of factors, including:

               -    actual or perceived likelihood of our inability to continue
                    funding operations

               -    actual or anticipated fluctuations in our operating results


                                       11

<PAGE>

               -    changes in investors' and securities analysts' expectations
                    as to our future financial performance or changes in
                    financial estimates of securities analysts

               -    announcement of new products or product enhancements by us
                    or our competitors

               -    technological innovations by us or our competitors

               -    the operating and stock price performance of comparable
                    companies

PROVISIONS OF OUR GOVERNING DOCUMENTS AND DELAWARE LAW COULD DISCOURAGE
ACQUISITION PROPOSALS OR DELAY A CHANGE IN CONTROL OF STREAMLINE

         Our certificate of incorporation and by-laws contain anti-takeover
provisions, including those listed below, that could make it more difficult for
a third party to acquire control of us, even if that change in control would be
beneficial to shareholders:

               -    our board of directors has the authority to issue common
                    stock and preferred stock and to determine the price, rights
                    and preferences of any new series of preferred stock without
                    shareholder approval

               -    our board of directors is divided into three classes, each
                    serving three-year terms

               -    supermajority voting is required to amend key provisions of
                    our certificate of incorporation and by-laws

               -    there are limitations on who can call special meetings of
                    shareholders

               -    shareholders may not take action by written consent

               -    advance notice is required for nominations of directors and
                    for shareholder proposals

         In addition, provisions of Delaware law and our stock option plans may
also discourage, delay or prevent a change of control of Streamline or
unsolicited acquisition proposals.

                              STREAMLINE.COM, INC.

         Streamline is a consumer direct company that simplifies the lives of
busy suburban families by providing them with Internet-based ordering of goods
and services, coupled with direct-to-the-home delivery. The Company
significantly shortens and simplifies the traditional shopping needs of its
customers who increasingly demand timesaving lifestyle solutions. The Company
delivers its products and services to each customer through a single weekly
delivery. Products that the Company purchases at wholesale prices directly from
wholesalers, distributors and manufacturers and sells to its customers at retail
prices include:

<TABLE>
<S>                                                  <C>
-        brand-name groceries                           -        fresh baked goods
-        quality meats and seafood                      -        freshly prepared meals
-        fresh produce                                  -        health and beauty care products
-        dairy products, including gourmet cheeses      -        cleaning supplies and other household items
-        sliced-to-order deli products                  -        specialty pet food and supplies
-        organic foods                                  -        fresh flowers
-        frozen foods                                   -        stationery supplies and postage stamps
-        kosher foods                                   -        seasonal items, including firewood, charcoal and
                                                                 holiday products
</TABLE>


                                       12

<PAGE>

         The Company also offers the following services:

<TABLE>
<S>                                                   <C>
-        dry cleaning pick-up and delivery              -        package pick-up and delivery
-        clothing alteration and repair                 -        bottle and can redemption
-        video and video game rental                    -        shoe repair
-        film processing and supplies                   -        food and clothing drives
-        bottled water and cooler delivery
</TABLE>

         The Company's product and service offerings, combined with the
frequency of ordering and delivery, allows it to develop long-term relationships
with its customers.

         Streamline also provides consumer packaged goods companies insight into
consumer Internet purchasing behavior to help facilitate the development of
their Internet merchandising capabilities and to broaden other research and
marketing programs.

                                 USE OF PROCEEDS

         The selling stockholders will receive the net proceeds from the sale of
their shares of common stock offered pursuant to this Registration Statement.
Streamline will not receive any proceeds from these sales. Streamline will,
however, receive proceeds from the exercise of the warrants. The average
weighted exercise price per share for the 313,220 shares issuable on exercise of
the warrants is $3.88. Assuming all of the warrants are exercised for cash,
Streamline will receive an aggregate of approximately $1,214,512.

                              SELLING STOCKHOLDERS

         The selling stockholders covered by this prospectus are persons who
received Streamline common stock and/or warrants to purchase Streamline common
stock in exchange for shares and/or warrants to purchase shares of common stock
of Beacon Home Direct, d/b/a Scotty's Home Market ("Scotty's") in connection
with Streamline's merger acquisition of Scotty's, completed on January 5, 2000,
or received a warrant to purchase shares of common stock of Streamline in
connection with the sale by Streamline of certain of its assets on September 7,
2000. The following table sets forth certain information regarding the
beneficial ownership of common stock and warrants to purchase common stock of
Streamline as of September 7, 2000 by each of the selling stockholders.

         Our registration of the shares of common stock covered by this
prospectus does not necessarily mean that the selling stockholders will sell all
or any of the shares. The information provided in the table below with respect
to each selling stockholder has been obtained from such selling stockholder.
Except as otherwise disclosed below, none of the selling stockholders has, or
within the past three years has had, any position, office or other material
relationship with Streamline or any of its affiliates. Because the selling
stockholders may sell all or some or none of the shares of common stock
beneficially owned by them, only an estimate (assuming each selling stockholder
sells all of their shares offered hereby) can be given as to the number of
shares of common stock that will be beneficially owned by the selling
stockholders after this offering. In addition, the selling stockholders may have
sold, transferred or otherwise disposed of, or may sell, transfer or otherwise
dispose of, at any time or from time to time since the date on which they last
provided to Streamline any information regarding the shares of common stock
beneficially owned by them, all or a portion of the shares of common stock
beneficially owned by them in transactions exempt from the registration
requirements of the Securities Act of 1933.

<TABLE>
<CAPTION>

                                                 SHARES             NUMBER               SHARES
                                           BENEFICIALLY OWNED      OF SHARES       BENEFICIALLY OWNED
NAME OF SELLING STOCKHOLDER               PRIOR TO OFFERING (1)  BEING OFFERED     AFTER OFFERING(1)
                                                                                   NUMBER    PERCENT
<S>                                         <C>                 <C>              <C>          <C>
Nordstrom, Inc. (2)                             7,519,507          1,586,864       5,932,643    26.6

William C. Steinmetz                             531,254            531,254            0         *

David K. Beecken                                 351,006            351,006            0         *
</TABLE>


                                       13

<PAGE>

<TABLE>
<CAPTION>
                                                 SHARES             NUMBER               SHARES
                                           BENEFICIALLY OWNED      OF SHARES       BENEFICIALLY OWNED
NAME OF SELLING STOCKHOLDER               PRIOR TO OFFERING (1)  BEING OFFERED     AFTER OFFERING(1)
                                                                                   NUMBER    PERCENT
<S>                                         <C>                 <C>              <C>          <C>
Scott DeGraeve (3)                               332,764            332,764            0         *

Richard Pigott                                   240,910            240,910            0         *

Peter L. Frechette                               240,860            240,860            0         *

Thomas Herskovits                                240,860            240,860            0         *

Karen N. Pigott (4)                              240,754            240,754            0         *

William H. Beecken (5)                           130,668            130,668            0         *

Patrick Pollard                                   39,342            39,342             0         *

Bruce Macleod                                     32,868            32,868             0         *

Tortoise Fund - I LLC                             19,422            19,422             0         *

Great American Leasing Company, L.L.C. (6)        11,952            11,952             0         *

Farris Children's Trust (7)                       4,980              4,980             0         *

Charles D. Milos (8)                              4,980              4,980             0         *

Gil J. Besing (9)                                4,344.55          4,344.55            0         *

Joe C. Longbotham (10)                           4,344.55          4,344.55            0         *

CCP Investors GP, Inc. (11)                      4,183.2            4,183.2            0         *

M. Scott Kipp (12)                                597.6              597.6             0         *

Steven B. Shore (13)                              474.1              474.1             0         *

Christine Young                                    258                258              0         *
                                               -----------        -----------     ----------   -----
                  Totals                        9,956,329          4,023,686       5,932,643    26.6
</TABLE>
-------------------------------------------------------------------------------

*        Less than 1% of the outstanding shares of common stock.

(1)  Beneficial ownership is determined in accordance with Rule 13d-3(d)
     promulgated by the Commission under the Securities and Exchange Act of
     1934, as amended. Shares of common stock issuable pursuant to warrants, to
     the extent such warrants are exercisable currently or within 60 days of
     September 7, 2000, are treated as outstanding for computing the percentage
     of the person holding such securities but are not treated as outstanding
     for computing the percentage of any other person. Unless otherwise noted,
     each person or group identified possesses sole voting and investment power
     with respect to shares, subject to community property laws where
     applicable. Shares not outstanding but deemed beneficially owned by virtue
     of the right of a person or group to acquire them within 60 days are
     treated as outstanding only for purposes of determining the number of and
     percent owned by such person or group.

(2)  The number of shares shown as beneficially owned by Nordstrom, Inc.
     includes 77,774 shares issuable pursuant to a presently exercisable
     warrant.


                                       14

<PAGE>

(3)  The number of shares shown as beneficially owned by Mr. DeGraeve includes
     199,600 shares issuable pursuant to presently exercisable warrants.

(4)  The number of shares shown as beneficially owned by Ms. Pigott consists
     entirely of shares held in trusts for Alicia K. Pigott and Christopher B.
     Pigott, for each of which Ms. Pigott is the trustee. Ms. Pigott disclaims
     beneficial ownership of such shares except to the extent of her financial
     interest therein.

(5)  The number of shares shown as beneficially owned by Mr. Beecken consists
     entirely of shares held in trusts for Erica K. Beecken, Kurt H. Beecken and
     D. Kyle Beecken, for each of which Mr. Beecken is the trustee. Mr. Beecken
     disclaims beneficial ownership of such shares except to the extent of his
     financial interest therein.

(6)  The number of shares shown as beneficially owned by Great American Leasing
     Company, L.L.C. consists entirely of shares issuable pursuant to a
     presently exercisable warrant.

(7)  The number of shares shown as beneficially owned by Farris Children's Trust
     consists entirely of shares issuable pursuant to a presently exercisable
     warrant.

(8)  The number of shares shown as beneficially owned by Mr. Milos consists
     entirely of shares issuable pursuant to a presently exercisable warrant.

(9)  The number of shares shown as beneficially owned by Mr. Besing consists
     entirely of shares issuable pursuant to a presently exercisable warrant.

(10) The number of shares shown as beneficially owned by Mr. Longbotham consists
     entirely of shares issuable pursuant to a presently exercisable warrant.

(11) The number of shares shown as beneficially owned by CCP Investors GP,
     Inc. consists entirely of shares issuable pursuant to a presently
     exercisable warrant.

(12) The number of shares shown as beneficially owned by Mr. Kipp consists
     entirely of shares issuable pursuant to a presently exercisable warrant.

(13) The number of shares shown as beneficially owned by Mr. Shore consists
     entirely of shares issuable pursuant to a presently exercisable warrant.


                              PLAN OF DISTRIBUTION

         The shares of common stock outstanding or issued upon exercise of
outstanding warrants may be sold from time to time by the selling stockholders
or their donees, pledgees, transferees and other successors in interest in one
or more transactions at fixed prices, at market prices at the time of sale, at
varying prices determined at the time of sale or at negotiated prices. The
shares of common stock may be sold in one or more of the following transactions:

          -    on any national securities exchange or quotation service on which
               the common stock may be listed or quoted at the time of sale,
               including the Nasdaq National Stock Market,

          -    in the over-the-counter market,

          -    in private transactions,

          -    through options, or

          -    a combination of any of the above transactions.

         Streamline reserves the right to terminate this Registration Statement
at any time after the second (2nd) anniversary of its effective date.

         At the time a particular offering of shares is made, a supplement to
this prospectus, if required, will be distributed which will set forth the
aggregate number and type of shares being offered and the terms of such
offering, including the name or names of any underwriters, brokers/dealers or
agents, any discounts, commissions and other terms constituting compensation
from any selling stockholder and any discounts, commissions or concessions
allowed or reallowed to be paid to broker/dealers.


                                       15

<PAGE>

         The shares of common stock described in this prospectus may be sold
from time to time directly by the selling stockholders. Alternatively, the
selling stockholders may from time to time offer shares of common stock to or
through broker/dealers or agents. The selling stockholders and any
broker/dealers or agents that participate in the distribution of the shares of
common stock may be deemed to be "underwriters" within the meaning of the
Securities Act of 1933. Any profits on the resale of shares of common stock and
any compensation received by any broker/dealer or agent may be deemed to be
underwriting discounts and commissions under the Securities Act of 1933.

         To comply with the securities laws of certain jurisdictions, if
applicable, the common stock must be offered or sold only through registered or
licensed brokers or dealers. In addition, in certain jurisdictions, the common
stock may not be offered or sold unless they have been registered or qualified
for sale or an exemption is available and complied with.

         Under applicable rules and regulations under the Securities Exchange
Act of 1934, any person engaged in a distribution of the common stock offered
hereby may not simultaneously engage in market-making activities with respect to
our common stock for a specified period prior to the start of the distribution.
In addition, each selling stockholder and any other person participating in a
distribution will be subject to the Securities Exchange Act and the rules and
regulations promulgated under the Securities Exchange Act, including Regulation
M, which may limit the timing of purchases and sales of common stock by the
selling stockholders or any such other person. These factors may affect the
marketability of the common stock and the ability of brokers or dealers to
engage in market-making activities.

         We shall pay all expenses of this registration. These expenses include
the SEC's filing fees and any fees under state securities or "blue sky" laws.
The selling stockholders will pay all underwriting discounts and selling
commissions, if any.

                                  LEGAL MATTERS

         Bingham Dana LLP, Boston, Massachusetts has given its opinion that the
shares offered in this prospectus have been validly issued and are fully paid
and non-assessable.

                                     EXPERTS

         The audited consolidated financial statements of Streamline
incorporated by reference in this Registration Statement by reference to page
2 of the Current Report on Form 8-K, dated October 5, 2000, except as they
relate to the Scotty's financial statements as of December 31, 1998 and for
the two years then ended, not separately presented, have been audited by
PricewaterhouseCoopers LLP, independent accountants, and insofar as they
relate to Scotty's have been audited by Arthur Andersen LLP whose reports
thereon are incorporated by reference herein. Such financial statements of
Streamline have been so incorporated in reliance on the report (which
contains an explanatory paragraph relating to Streamline's ability to
continue as a going concern as described in Note 1 to the financial
statements) of PricewaterhouseCoopers LLP, independent accountants, given on
the authority of said firm as experts in auditing and accounting. The
financial statements of Scotty's as of December 31, 1998 and for the two
years then ended have been combined with the Company's financial statements
to give retroactive effect to the merger of Scotty's with Streamline on
January 5, 2000, in a transaction accounted for as a pooling of interests, in
reliance on the reports of Arthur Andersen LLP, independent accountants given
on the authority of said firm as experts in auditing and accounting.

                                       16

<PAGE>

================================================================================
WE HAVE NOT AUTHORIZED ANY DEALER, SALESPERSON OR OTHER PERSON TO GIVE ANY
INFORMATION OR TO MAKE ANY REPRESENTATIONS NOT CONTAINED IN THIS PROSPECTUS OR
ANY PROSPECTUS SUPPLEMENT. YOU MUST NOT RELY ON ANY UNAUTHORIZED INFORMATION.
NEITHER THIS PROSPECTUS NOR ANY PROSPECTUS SUPPLEMENT IS AN OFFER TO SELL OR A
SOLICITATION OF AN OFFER TO BUY ANY OF THESE SECURITIES IN ANY JURISDICTION
WHERE AN OFFER OR SOLICITATION IS NOT PERMITTED. NO SALE MADE PURSUANT TO THIS
PROSPECTUS SHALL, UNDER ANY CIRCUMSTANCES, CREATE ANY IMPLICATION THAT THERE HAS
NOT BEEN ANY CHANGE IN THE AFFAIRS OF STREAMLINE SINCE THE DATE OF THIS
PROSPECTUS.


                                4,023,686 SHARES



                              STREAMLINE.COM, INC.


                                  COMMON STOCK



                               -------------------


                                   PROSPECTUS



                                OCTOBER ___, 2000

                               -------------------




================================================================================

<PAGE>

                                     PART II
                     INFORMATION NOT REQUIRED IN PROSPECTUS

ITEM 14. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION

         The expenses in connection with the issuance and distribution of the
securities being registered are set forth in the following table (all amounts
except the registration fee and the listing fee are estimated):

<TABLE>
<S>                                                                                       <C>
SEC Registration Fee.......................................................................  $   532
Nasdaq National Market Listing Fees........................................................  $19,500
Legal Fees and Expenses....................................................................  $15,000
Accountants' Fees and Expenses.............................................................  $15,000
Miscellaneous Costs........................................................................  $ 1,968
                                                                                             -------
      Total................................................................................  $52,000
                                                                                             =======
</TABLE>


         All expenses in connection with the issuance and distribution of the
securities being offered shall be borne by the Company.

ITEM 15. INDEMNIFICATION OF DIRECTORS AND OFFICERS

         Section 145 of the Delaware General Corporation Law empowers a Delaware
corporation to indemnify its officers and directors and certain other persons to
the extent and under the circumstances set forth therein.

         The Second Amended and Restated Certificate of Incorporation and the
Amended and Restated By-Laws of the Company, copies of which are filed herein as
Exhibit 3.1 and 3.2, provide for advancement of expenses and indemnification of
officers and directors of the Registrant and certain other persons against
liabilities and expenses incurred by any of them in certain stated proceedings
and under certain stated conditions to the fullest extent permissible under
Delaware law.

ITEM 16. EXHIBITS

EXHIBITS

3.1  Second Amended and Restated Certificate of Incorporation of the Registrant.
     (Incorporated by reference to Exhibit 3.1 to the Company's Quarterly Report
     on Form 10-Q, File No. 000-26133, filed August 16, 1999)

3.2  Amended and Restated By-Laws of the Registrant. (Incorporated herein by
     reference to the exhibits to the Company's Registration Statement on Form
     S-1, Registration No. 333-76383, filed on April 15, 1999)

5    Opinion of Bingham Dana LLP.

23.1 Consent of Bingham Dana LLP (included in Exhibit 5).

23.2 Consent of PricewaterhouseCoopers LLP.

23.3 Consent of Arthur Andersen LLP.

24.1 Power of Attorney (included in signature pages hereto).

ITEM 17. UNDERTAKINGS

         The undersigned registrant hereby undertakes:

                           (1) To file, during any period in which offers or
                  sales are being made pursuant to this registration statement,
                  a post-effective amendment to this registration statement to
                  include any material information with respect to the plan of
                  distribution not previously disclosed in this registration
                  statement or any material change to such information in this
                  registration statement;


                                      II-1

<PAGE>

                           (2) That, for the purpose of determining any
                  liability under the Securities Act of 1933, each such
                  post-effective amendment shall be deemed to be a new
                  registration statement relating to the securities offered
                  therein, and the offering of such securities at that time
                  shall be deemed to be the initial bona fide offering thereof.

                           (3) To remove from registration by means of a
                  post-effective amendment any of the securities being
                  registered which remain unsold at the termination of the
                  offering.

         The undersigned registrant hereby undertakes that, for purposes of
determining any liability under the Securities Act of 1933, each filing of the
registrant's annual report pursuant to Section 13(a) or 15(d) of the Securities
Exchange Act of 1934 (and, where applicable, each filing of an employee benefit
plan's annual report pursuant to Section 15(d) of the Securities Exchange Act of
1934) that is incorporated by reference in the registration statement shall be
deemed to be a new registration statement relating to the securities offered
therein, and the offering of such securities at that time shall be deemed to be
the initial BONA FIDE offering thereof.

         Insofar as indemnification for liabilities arising under the Securities
Act of 1933 may be permitted to directors, officers and controlling persons of
the Registrant pursuant to the foregoing provisions described in Item 15 above,
or otherwise, the Registrant has been advised that in the opinion of the
Securities and Exchange Commission such indemnification is against public policy
as expressed in the Securities Act and is, therefore, unenforceable. In the
event that a claim for indemnification against such liabilities (other than the
payment by the Registrant of expenses incurred or paid by a director, officer or
controlling person of the Registrant in the successful defense of any action,
suit or proceeding) is asserted by such director, officer or controlling person
in connection with the securities being registered, the Registrant will, unless
in the opinion of its counsel the matter has been settled by controlling
precedent, submit to a court of appropriate jurisdiction the question whether
such indemnification by it is against public policy as expressed in the
Securities Act and will be governed by the final adjudication of such issue.


                                      II-2

<PAGE>


                                   SIGNATURES

         Pursuant to the requirements of the Securities Act of 1933, as amended,
the registrant, Streamline.com, Inc., certifies that it has reasonable grounds
to believe that it meets all of the requirements for filing on Form S-3 and has
duly caused this registration statement to be signed on its behalf by the
undersigned, thereunto duly authorized, in the City of Westwood,
Massachusetts, on this 28th day of September 2000.


                              STREAMLINE.COM, INC.

                              By: /s/ Edward Albertian
                                  --------------------------------------------
                                  Edward Albertian
                                  CHIEF EXECUTIVE OFFICER



                                POWER OF ATTORNEY

         Each person whose signature appears below hereby appoint each of
Timothy A. DeMello, Edward Albertian and Lawrence P. Anderson, severally, acting
alone and without the other, his/her true and lawful attorney-in-fact with the
authority to execute in the name of each such person, any and all amendments
(including without limitation, post-effective amendments) to this Registration
Statement on Form S-3, to sign any and all additional registration statements
relating to the same offering of securities as this Registration Statement that
are filed pursuant to Rule 462(b) of the Securities Act, and to file such
registration statements with the Securities and Exchange Commission, together
with any exhibits thereto and other documents therewith, necessary or advisable
to enable the Registrant to comply with the Securities Act, and any rules,
regulations and requirements of the Securities and Exchange Commission in
respect thereof, which amendments may make such other changes in the
Registration Statement as the aforesaid attorney-in-fact executing the same
deems appropriate.

         Pursuant to the requirements of the Securities Act of 1933, this
Registration Statement has been signed below by the following persons in the
capacities and on the dates indicated:

<TABLE>
<CAPTION>
SIGNATURE                                              TITLE                                                   DATE
<S>                                              <C>                                                     <C>

/s/ Edward Albertian                             President, Chief Executive Officer,                     September 28, 2000
----------------------------------               Chief Operating Officer and Director,
Edward Albertian


/s/ Lawrence P. Anderson                         Chief Financial Officer                                 September 28, 2000
----------------------------------               (Principal Financial and Accounting Officer)
Lawrence P. Anderson

/s/ Timothy A. DeMello
----------------------------------               Chairman                                                October 5, 2000
Timothy A. DeMello

/s/ Mark Cohn
----------------------------------               Director                                                October 4, 2000
Mark Cohn


----------------------------------               Director
Thomas Jones
</TABLE>


                                      II-3

<PAGE>


                                  EXHIBIT INDEX

EXHIBITS

<TABLE>
<S>           <C>
3.1           Second Amended and Restated Certificate of Incorporation of the Registrant.  (Incorporated by
              reference to Exhibit 3.1 to the Company's Quarterly Report on Form 10-Q, File No. 000-26133, filed
              August 16, 1999)

3.2           Amended and Restated By-Laws of the Registrant.  (Incorporated herein by reference to the exhibits
              to the Company's Registration Statement on Form S-1, Registration No. 333-76383, filed on April 15,
              1999)

5             Opinion of Bingham Dana LLP.

23.1          Consent of Bingham Dana LLP (included in Exhibit 5).

23.2          Consent of Independent Accountants by PricewaterhouseCoopers LLP.

23.3          Consent of Arthur Andersen LLP.

24.1          Power of Attorney (included in signature pages hereto).
</TABLE>





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