BTI TELECOM CORP
10-K405, 2000-03-30
TELEPHONE COMMUNICATIONS (NO RADIOTELEPHONE)
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                                   FORM 10-K

                               ----------------

                      SECURITIES AND EXCHANGE COMMISSION
                            Washington, D.C. 20549

(Mark One)

[X]ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
   ACT OF 1934

  For the fiscal year ended December 31, 1999 OR

[_]TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
   EXCHANGE ACT OF 1934

  For the transition period from      to

                       Commission file number 333-41723

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                               BTI Telecom Corp.
            (Exact name of registrant as specified in our charter)

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            North Carolina                             56-2047220
                                                    (I.R.S. Employer
    (State or other jurisdiction of                Identification No.)
    incorporation or organization)

4300 Six Forks Road Suite 500 Raleigh,                    27609
            North Carolina                             (Zip Code)
    (Address of principal executive
               offices)


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       Registrant's telephone number, including area code: 800-849-9100

       Securities registered pursuant to Section 12(b) of the Act: None.

       Securities registered pursuant to Section 12(g) of the Act: None.

  Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to
such filing requirements for the past 90 days. Yes [X] No [_]

  Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to
the best of registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. [X]

  No stock is held by non-affiliates of the registrant. As of February 29,
2000, the registrant had outstanding 92,397,661 shares of Common Stock.

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                      DOCUMENTS INCORPORATED BY REFERENCE

                                     None

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                  NOTE RELATING TO FORWARD-LOOKING STATEMENTS

  Some of the statements contained in this report that are not historical
facts, including some statements made in the sections of this report entitled
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" and "Business," are statements of future expectations and other
forward-looking statements pursuant to Section 21E of the Securities Exchange
Act of 1934. These statements are based on management's current views and
assumptions and involve known and unknown risks and uncertainties that could
cause actual results, performance or events to differ materially from those
expressed or implied in those statements, including:

  .  the rate of expansion of our network and/or customer base;

  .  inaccuracies in our forecasts of telecommunications traffic or
     customers;

  .  loss of a customer that provides us with significant revenues;

  .  loss of sales representatives, dealers or agents;

  .  highly competitive market conditions;

  .  changes in or developments under laws, regulations, licensing
     requirements or telecommunications standards;

  .  changes in technology;

  .  changes in the availability of transmission facilities;

  .  changes in retail or wholesale telecommunications rates;

  .  loss of the services of key officers, such as Peter T. Loftin, the
     chairman and chief executive officer, or R. Michael Newkirk, the
     president and chief operating officer; and

  .  general economic conditions.

                                    PART I

Item 1. Business

Overview

  We are a leading facilities-based integrated communications provider, or
ICP, in the southeastern United States. Since we began operations in 1983 as a
long distance provider, we have continually leveraged our infrastructure and
presence throughout the Southeast to add new services. Most notably, we
introduced local services in November 1997, and by December 31, 1999, we had
sold 94,000 local access lines. Our successful local service offering has
enhanced our ability to cross-sell other services to both new and existing
customers. We currently offer a full suite of integrated retail service
offerings, including local, long distance, data, Internet access, paging and
other enhanced services. In August 1999, we began the process of rolling out
high-speed data and Internet access services using digital subscriber line, or
DSL, technology. By leveraging our existing 48 co-locations in incumbent local
exchange carrier central offices, our two stand-alone digital loop carrier, or
DLC, sites and our network of frame relay switches, we have the infrastructure
in place to rapidly penetrate the market for DSL services in our target
region. As of December 31, 1999, we had sold approximately 300 DSL lines.

  In addition to our retail services, we offer wholesale services, including
switched, private line, special access and prepaid calling card services, to
other telecommunications carriers and end-user customers.

  As of December 31, 1999, we had approximately 50,000 customers including
30,000 small and medium-sized businesses.

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Our Network

  We believe that owning our own network facilities is a key factor for us to
continue to grow our customer base and service offerings. Owning our own
network allows us to:

  .  offer higher margin services, such as data and private line services;

  .  improve our margins by transitioning large portions of our traffic onto
     our network; and

  .  control the quality of service and improve the delivery of services to
     our customers.

As of December 31, 1999, we had:

  .  approximately 2,900 route miles of fiber optic network in operation,
     equipped with Nortel OC-48 and DWDM, or dense wavelength division
     multiplexing, technology;

  .  a 100-mile local fiber optic network equipped with Nortel optronics,
     operating in the Raleigh and Research Triangle Park area of North
     Carolina;

  .  nine Lucent 5ESS 2000 local switches in Raleigh, Charlotte, Greensboro
     and Wilmington, North Carolina; Columbia and Greenville, South Carolina;
     Atlanta, Georgia; and Orlando and Jacksonville, Florida;

  .  five long distance switching centers equipped with Alcatel MegaHub 600E
     switching systems in Atlanta, Dallas, New York, Orlando and Raleigh;

  .  Alcatel network equipment colocated in 48 incumbent local exchange
     carrier central offices and at two stand-alone sites;

  .  fourteen Lucent frame relay switches located in Raleigh (2), Charlotte,
     Wilmington, Greensboro and Rocky Mount, North Carolina; Orlando, Tampa
     and Jacksonville, Florida; Atlanta, Georgia; Dallas, Texas; Columbia and
     Greenville, South Carolina; and New York, New York.

  We lease additional network capacity primarily through our membership in the
Associated Communication Companies of America ("ACCA"), a 10-member trade
association which we co-founded in 1993. The ACCA negotiates with carriers for
bulk transmission capacity for its members. The collective buying power of its
members enables the ACCA to negotiate as if it were one of the larger
telecommunications service providers in the United States.

  To leverage our regional network infrastructure, we offer wholesale switched
and dedicated access telecommunications services. Our wholesale business
provides services to other telecommunications carriers including Nextel, GTE,
Sprint, BellSouth Mobility, UUNet, PSI Net, CCI (McLeod), Intermedia, ITC
DeltaCom and MCI WorldCom. In addition, during 1999 we significantly expanded
our offerings of prepaid calling card services to wholesale distributors and
service providers.

Business Strategy

  Our objective is to strengthen our market position as a leading integrated
communications provider in the southeastern United States. We believe that the
southeastern United States has attractive demographics that should provide
significant opportunities to increase revenues and gain market share in the
region. As part of our expansion strategy, we may make acquisitions and enter
into joint ventures or strategic alliances with businesses that are related or
complementary to our current operations; however, we have no current
understanding, commitment or agreement with respect to any material
transactions.

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  The principal elements of our business strategy include:

  .  Continue to penetrate the local exchange market. We began deploying our
     own local switches and colocating digital loop carriers in incumbent
     local exchange carrier central offices in the first quarter of 1998. As
     of December 31, 1999, we offered local services over our own facilities
     in nine markets. We intend to continue deploying our own infrastructure
     in key southeastern markets.

  .  Leverage local network infrastructure to exploit the DSL services
     opportunity. We now have 48 co-locations in incumbent local exchange
     carrier central offices and two stand-alone DLC sites. With our
     infrastructure and extensive technical expertise, we are well positioned
     to rapidly deploy DSL to meet the growing demand for high-speed data
     services.

  .  Accelerate the deployment of frame relay and ATM switches. We are in the
     process of deploying additional frame relay and asynchronous transfer
     mode ("ATM") switches to meet the needs of existing and new business
     customers. These switching technologies provide more efficient and
     secure transmission of large volumes of data typically sent in bursts
     from one site to another.

  .  Offer an integrated suite of retail services targeted to small and
     medium-sized business customers. We currently offer our customers a
     bundled suite of telecommunications services, including local, long
     distance, data services, Internet access, paging and other enhanced
     services.

  .  Leverage our existing customer base and brand name. We currently have
     30,000 small and medium-sized business customers. As a result of our 16-
     year history of providing high-quality telecommunications services, we
     are recognized as a premier alternative provider of a full suite of
     integrated voice and data services. Our large customer base and widely
     recognized name provide us the opportunity to further penetrate our
     existing customer base with additional services and attract new
     customers.

  .  Focus on the southeastern United States. We intend to continue to focus
     on the high-growth southeastern United States in order to leverage our
     existing market presence, brand name and telecommunications network
     facilities.

  .  Build market share through personalized sales, marketing and customer
     service. We provide our customers with personalized contact for sales,
     marketing and customer service that we believe improves customer
     acquisition and retention.

  .  Build a capital-efficient network. Since we began operations in 1983,
     our strategy has generally been to build and/or acquire additional
     network capacity as we add customers. We believe that our network
     expansion will result in higher operating margins as a greater
     percentage of our traffic is carried over our own network.

  .  Leverage our network infrastructure to service the wholesale
     marketplace. We plan to continue leveraging our network capacity to
     provide a full complement of services to wholesale customers, which
     allows us to more efficiently use our network facilities.

  .  Expand through strategic acquisitions and alliances. As part of our
     expansion strategy, we plan to consider strategic acquisitions of, and
     alliances with, related or complementary businesses.

  Services

  We offer (1) integrated retail voice services, which currently include long
distance, local, paging, advanced intelligent network ("AIN") applications,
operator and other enhanced services; (2) data services, which include dial-up
and dedicated Internet service, DSL high-speed Internet access, private line,
frame relay and ATM services; and (3) wholesale voice services, including
switched/dedicated access, and prepaid calling card services. For the year
ended December 31, 1999, these three services represented 56.2%, 10.6% and
33.2%, respectively, of our total revenues.

  As of December 31, 1999, we provided integrated retail services to
approximately 30,000 small and medium-sized business customers located
primarily in the southeastern United States as well as to more than 20,000
residential and collegiate customers.

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Integrated Retail Voice Services. Our integrated retail voice services include
the following:

Local Services           We provide local services in North Carolina, South
                         Carolina, Georgia, Virginia, Florida, Tennessee and
                         five other states, and we have authority to provide
                         local services in 11 other states and the District of
                         Columbia. We offer a full range of local services
                         features, including central exchange (Centrex)
                         services, ISDN services, voice mail, universal
                         messaging services, directory assistance, call
                         forwarding, return call, hunting services, call pick-
                         up, repeat dialing and speed dialing.

Long Distance            We offer both domestic and international switched and
                         dedicated long distance services, including "1+"
                         outbound dialing, inbound toll-free and calling card
                         services.

Paging Services          We offer advanced, facilities-based wireless paging
                         services, including digital and alphanumeric paging,
                         personal identification number services, voice mail,
                         out-dial capability, locator service, fax-on-demand
                         and broadcast faxing.

Advanced Intelligent     We offer AIN functionality and custom services
Network Applications     tailored to the customer needs, including NPA/NXX
                         routing, which routes calls based upon the first six
                         digits of the calling party's telephone number,
                         interactive voice response applications, menu
                         routing, expanded account codes and virtual private
                         networks.

Operator Services        We offer owners of pay telephones and multi-telephone
                         facilities, such as hotels, hospitals and
                         universities, live or automated operators to assist
                         in placing outbound long distance calls and to
                         transmit the calls over our network.

Other Enhanced           We offer conference calling services, including toll-
Services                 free and operator- assisted access, sub-conferencing
                         and transcription services, prepaid calling cards and
                         enhanced calling card services, including features
                         such as voice and fax mail, voice-activated speed
                         dialing, conference calling and network voice
                         messaging. We also provide customized services upon
                         request.

Data Services. Our data services include the following:

Internet                 We offer both dial-up and dedicated Internet access,
                         Web site design and hosting services, private line
                         services and frame relay services that provide high-
                         performance, cost-efficient interconnection of
                         multiple local area networks or legacy systems.

DSL                      We offer xDSL technologies utilizing Alcatel and
                         Teltrend DSL products. DSL technology provides
                         "always on" high-speed local connections to the
                         Internet and to private and local area networks. DSL
                         technology can increase the data transfer rates of a
                         standard copper telephone line to up to 50 times
                         faster than a standard dial-up modem, at a lower
                         initial fixed investment than alternative
                         technologies such as fiber, cable modems or satellite
                         communications. We have agreements with Covad and
                         NorthPoint to resell their DSL services in markets
                         where we have not installed our own equipment.

Private Line             Our private line services provide telecommunications
Services                 connectivity between a customer's different locations
                         to transmit voice, video or data in a variety of
                         bandwidths from DS-0 to OC-48.


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Frame Relay
                         We offer frame relay services on the Lucent STDX-9000
                         switching platform. Our frame relay services offer
                         customers an efficient method of data transport up to
                         T-1 speeds. Frame relay allows our customers to more
                         efficiently meet their data transfer needs for such
                         applications as Internet access, local area network
                         interconnection and complex systems network
                         architectures.

ATM                      We offer ATM services, which are high-bandwidth, low-
                         delay, connection-oriented switching and multiplexing
                         techniques for data transfer. ATM allows for the
                         simultaneous high-speed transfer of voice, data and
                         video in a more efficient manner than traditional
                         methods.


Wholesale Services. Our wholesale voice services include the following:

Switched/Dedicated       We offer 1+ domestic call origination and termination
Services                 services over our network, as well as both inbound
                         and outbound international services. We also provide
                         toll-free number origination services and local
                         access and transport area ("LATA") services.


Prepaid Calling Card     We provide prepaid calling card services, including
Services                 such features as private label branding, recharge
                         capabilities, multilingual instructions and 24-hour
                         customer support.


  As of December 31, 1999, we provided wholesale services to more than 100
telecommunications carriers and other end-user customers, including
Intermedia, Cable & Wireless USA, McLeod, Nextel, ITC-DeltaCom, NEXTLINK,
Williams Communications, PSINet, UUNet, MCI Worldcom, Sprint, GTE and
BellSouth Mobility.

Implementation of Local Telecommunications Services

  We began offering local exchange services in selected markets in the
southeastern United States in November 1997. We have installed Lucent 5ESS
2000 local switches in Raleigh, Charlotte, Greensboro and Wilmington, North
Carolina; Columbia and Greenville, South Carolina; Atlanta, Georgia; and
Orlando and Jacksonville, Florida.

  We are also colocating digital loop carriers in incumbent local exchange
carrier ("ILEC") central offices in these markets to facilitate cost-effective
service to smaller customers. As these facilities become operational, we will
be able to provide a greater percentage of our local service via our own
facilities, which should improve margins and the competitiveness of our
pricing.

  In connection with offering local exchange services, we entered into the
BellSouth Interconnection Agreement to (1) resell BellSouth's local exchange
services and (2) interconnect our network with BellSouth's network for the
purpose of gaining access to the unbundled network elements necessary to
provide local exchange services. The BellSouth Interconnection Agreement
contains most favored nation provisions which grant us the right to obtain the
benefit of any arrangements entered into during the term of the agreement
between BellSouth and any other carrier that materially differ from the rates,
terms or conditions of the BellSouth Interconnection Agreement. The initial
term of the BellSouth Interconnection Agreement expired in January 1999;
however it continued in effect until a new agreement was executed on February
21, 2000.


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  Our ability to provide local switched services in our other target markets
is dependent upon obtaining favorable interconnection agreements with local
exchange carriers. In addition to the BellSouth Interconnection Agreement, we
have entered into interconnection agreements with GTE, Sprint, Bell Atlantic
and Southwestern Bell, and are currently negotiating interconnection
agreements with other local exchange carriers. Changes in the regulatory
environment could make negotiating such agreements more difficult and
protracted, and there can be no assurance that we will be able to obtain
interconnection agreements on acceptable terms.

Rollout of High-speed Data Services

  The rapid growth of the Internet, expansion of electronic commerce and
introduction of new business applications have fueled increasing demand from
small and medium-sized businesses for access to high-speed data services. We
are positioning ourselves to meet this demand in our target markets by
deploying frame relay, DSL and ATM technologies to meet the needs of existing
and new business customers. As of December 31, 1999, we had installed 14 frame
relay switches. These switches allow for a more cost-effective solution for
our customers while providing us with a higher operating margin. We have
colocated network equipment in 48 incumbent local exchange carrier central
offices throughout the southeastern United States, in addition to two stand-
alone DLC sites which we own. In August 1999, we began to leverage this
network infrastructure as well as our existing relationships with several
Internet service providers, including PSINet, UUNet and Interpath, to sell DSL
services to existing and new customers.

  Our DSL service is offered under the brand name D.S.LynxTM. We launched
D.S.Lynx in October 1999 in conjunction with the NHL Carolina Hurricanes'
season opener at the Raleigh Entertainment and Sports Arena. As part of our
Hurricanes sponsorship, we provide all local and long distance service to the
team and the new Arena. The Arena is the location of one of our two stand-
alone DLC sites.

Sales and Marketing

 Integrated Retail Services

  Our retail sales efforts target small and medium-sized businesses in the
southeastern United States. We believe that historically, neither the
incumbent local exchange carriers nor large long distance carriers have
focused their sales and marketing efforts on these customers. Our sales and
marketing approach is to build long-term business relationships with our
customers, with the intent of becoming the single-source provider of all their
communications services. Our sales team is led by executives with experience
in managing large numbers of direct sales personnel in the telecommunications
industry. Our customer support software and network architecture give our
sales personnel, along with our dealers and agents, immediate access to
customer data, allowing for a quick and effective response to customer
requests and needs.

  We market our integrated retail services primarily through two channels: our
direct sales and support force, and our network of independent dealers and
agents. We also market local and long distance services through our
Association Program and Academic Edge Program.

  We support the direct and independent agent sales efforts with a group of
skilled specialists. We currently have specialists supporting:

  .  local service;

  .  frame relay services;

  .  private line services;

  .  Internet services;

  .  paging and personal messaging;

  .  conference calling services; and

  .  operator services.


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Across both sales channels, these specialists support sales efforts by:

  .  meeting with customers and prospects;

  .  conducting competitive analysis;

  .  providing preliminary pricing services;

  .  providing continued training for the sales forces; and

  .  preparing proposals and providing technical support on complex sales
     opportunities.

Our specialists are compensated based on the acquisition and the retention of
the customers for which they are responsible.

  Direct Sales and Support. Our direct sales and support staff markets our
integrated retail communications services directly to end users. As of
December 31, 1999, we employed more than 200 direct sales representatives
working in 23 sales offices located throughout the southeastern United States.

  Each of our sales offices is staffed with one or two sales managers,
depending on the market, with each sales manager supporting a team of direct
sales personnel and specialists. Each office generally has at least one field
support representative to meet with customers, a sales administrator who
tracks sales and order flow for that office and specialists who support sales
efforts. Sales managers oversee the day-to-day sales activities of their teams
and act as mentors to the sales and support staff assigned to them.

  All new sales representatives receive formal training, in which we expect
them to gain a thorough knowledge of our services. We train our sales force
with a customer-focused program that promotes increased sales through both
customer attraction and customer retention. After formal training, sales
representatives participate in a continuing mentoring program. We believe this
gives us a competitive advantage in attracting and retaining sales personnel.

  We base our marketing strategy on the belief that our target customers want
to have their telecommunications needs met by one company. Moreover, they want
to have a single point of contact for all of their product, billing and
service requirements. We typically assign to each customer a dedicated field
support specialist who is responsible for taking care of the customer's
telecommunications needs. Our field support specialists regularly contact and
meet with customers to discuss their ongoing telecommunications needs and
provide competitive analyses of services. In addition, we provide 24-hour,
toll-free access to a centralized customer service center.

  Our sales force compensation strategy provides significant incentives for
customer retention. We compensate all sales personnel with both a salary and a
new and residual commission structure based on each customer's continued use
of our services. We believe that our compensation structure motivates each
salesperson to remain actively involved with customers and participate in the
customer support process. We believe this approach provides us with
competitive advantages that increase customer retention and cross-selling
opportunities and reduce the costs of customer service and support.

  Sales personnel identify potential business customers by several methods,
including customer referral, market research, telemarketing and other
networking alliances, such as endorsement agreements with trade associations
and local chambers of commerce. Our sales personnel work closely with our
specialists to address customers' network and service delivery needs and to
design new services for customers.

  We have sales offices located in the cities listed below:

Charlotte, NC        Wilmington, NC       Atlanta, GA          Northern VA
Chapel Hill, NC      Winston-Salem,       Ft. Lauderdale,      Richmond, VA
Fayetteville,        NC                   FL                   Roanoke, VA
NC                   Charleston, SC       Jacksonville,        Knoxville, TN
Greensboro, NC       Columbia, SC         FL                   Nashville, TN
Greenville, NC       Greenville, SC       Orlando, FL
Raleigh, NC          Alpharetta, GA       Tampa, FL
                                          Norfolk, VA


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  We enhance our direct and dealer sales with our Association Program. We
typically pay a share of the revenue generated under the program to
participating organizations and provide a discount to our members in return
for being endorsed as a preferred vendor. As of December 31, 1999, more than
200 organizations were participating in our Association Program.

  In order to capitalize on the excess capacity of our network, we market
local and long distance services through our Academic Edge Program for
colleges and universities. By using off-peak network capacity and existing
infrastructure, this program produces incremental revenue without materially
increasing fixed network costs. We pay a share of the revenue generated under
the program to participating colleges and universities in return for being
selected as an official campus telecommunications service provider. As of
December 31, 1999, there were more than 35 colleges and universities
participating in the Academic Edge Program.

  In 1998 and 1999, sales through our direct sales force accounted for
approximately 70.3% and 74.1%, respectively, of our integrated retail services
revenue.

  Independent Dealer and Agent Sales. In 1992 we established a network of
independent dealers and agents to market our services. As with our direct
sales force, our dealers and agents have access to our specialists. We believe
this enables our dealers and agents to be more effective in their sales
efforts. As compensation for their services, our authorized dealers and agents
receive commissions based on services sold, usage volume and customer
retention. We have dealer managers who recruit and support dealers and agents.
We also support our dealers and agents through an order management team
located in Raleigh, North Carolina. In 1998 and 1999, sales through our
authorized independent dealers and agents accounted for approximately 29.7%
and 25.9%, respectively, of our integrated retail services revenue.

 Wholesale Services

  We established a wholesale service sales force in November 1995. This group
markets our wholesale services to telecommunications carriers, large
corporations, government entities, prepaid calling card distributors and other
end user customers. We believe that we can compete effectively in this market
based on a combination of price, reliability, advanced technology, route
diversity, ease of ordering and customer service. We market wholesale services
primarily through 18 direct sales personnel and seven support specialists
located in our corporate headquarters. In general, these sales professionals
locate potential customers for our wholesale services through customer
referrals, trade shows and industry alliances. When contacting a potential
customer, our sales professionals work with network engineers to gain a better
understanding of the customer's operations and telecommunications transmission
needs to develop innovative application-specific solutions to each customer's
requirements.

 Marketing and Advertising

  We launch aggressive marketing and advertising programs in conjunction with
initiating retail services in specific markets. These campaigns typically
include print ads, mailings, trade shows and focused television and radio
advertisements. We have also negotiated multiyear cooperative advertising
agreements with key vendors. We also sponsor or are otherwise actively
involved in a number of community and charitable events, including the BTI
Center for the Performing Arts in Raleigh, North Carolina. We currently
provide local and long distance services to the Carolina Hurricanes and Tampa
Bay Lightning, two National Hockey League teams, and the arenas where the
teams play, in return for certain advertising rights. We also market our
wholesale services through trade journals, event sponsorships, trade shows and
direct mail campaigns.

Network Facilities

  We operate an advanced telecommunications network including five digital
switches interconnected by owned and leased transmission capacity. In
addition, we have installed Lucent 5ESS local switches in Raleigh,

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Charlotte, Greensboro and Wilmington, North Carolina; Columbia and Greenville,
South Carolina; Atlanta, Georgia; and Orlando and Jacksonville, Florida. As of
December 31, 1999, we had also deployed 48 digital loop carriers in ILEC
central offices to facilitate providing cost-effective local service to
smaller business customers, as well as two stand-alone digital loop carriers.
Furthermore, we have installed 14 Lucent 9000 switches to enhance our
network's frame relay operations. We currently have Alcatel MegaHub 600E
switching systems in Raleigh, Atlanta, Dallas, New York and Orlando. We own
and operate a gateway pair of Alcatel Signaling Transfer Points ("STPs") in
Atlanta and Raleigh to provide SS7 common channel signaling throughout our
network. The SS7 signaling system reduces connect time delays and provides
additional technical capabilities and efficiencies for call routing. Our
network has also been designed to use AIN applications technology to allow us
greater flexibility in data management and feature development. Our investment
in digital switching, SS7 signaling and AIN applications technology has
significantly increased network capacity, which has lowered the cost of
providing services and enabled us to sell excess capacity to other
telecommunications carriers.

  In October 1997, we entered into an agreement with Qwest to lease on an
indefeasible right of use ("IRU") basis approximately 3,375 route miles of
fiber optic network to serve markets from New York to Miami and Atlanta to
Nashville. We have selected Nortel to provide optronics and dense wavelength
division multiplexing ("DWDM") equipment for this network. We believe that
this network, which is expected to be completed during the second quarter of
2000, will enable us to carry a significant portion of our intraregional
telecommunications traffic over our own facilities, thereby reducing our cost
of services by decreasing payments to other carriers for use of their
transport facilities. We lease fiber optic network capacity from major
facilities-based carriers (including AT&T and MCI WorldCom) either on our own
or through our membership in the ACCA.

  The extent and manner of expansion of our fiber optic network in the future
will be based on various factors, including:

    (1) the number of our customers and volume of their telecommunications
  traffic in a market;

    (2) the anticipated operating cost savings associated with the
  transmission of the telecommunications traffic in a given area using
  Company-owned facilities in lieu of capacity purchased from other
  operators; and

    (3) the expenditures required to acquire (by construction, purchase or
  long-term lease) the required network facilities.

  We also operate a fiber optic network extending approximately 100 route
miles in North Carolina, linking Raleigh, Durham and the Research Triangle
Park area, to provide services in the Raleigh market. This network was built
in a ring configuration in order to ensure redundancy, deploying throughout a
self-healing SONET architecture, high-quality fiber and advanced transmission
electronics.

Competition

  The telecommunications industry is highly competitive. We believe that we
compete primarily on the basis of customer service, price, reliability and
availability of service offerings. Our ability to compete effectively will
depend on our ability to maintain high quality services at prices generally
equal to or below those charged by our competitors.

 Overall Market

  A continuing trend toward business combinations and alliances in the
telecommunications industry might create significant new competitors for us.
Many of these combined entities will have resources far greater than ours.
These combined entities may provide a bundled package of communications
products, including local, long distance and data services that compete
directly with the products we offer. These entities may also offer services
sooner and at more competitive rates than we do.


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<PAGE>

  We also face competition from fixed wireless services, wireless devices that
do not require site or network licensing, cellular, personal communications
services, cable, satellite, other commercial mobile radio service providers
and Internet telephony.

  In February 1998, Federal Communications Commission rules that make it
substantially easier for many non-U.S. communications companies to enter the
U.S. market went into effect. This might further increase the number of
competitors.

 Long Distance Services Market

  One of the key competitive aspects of the long distance industry is customer
retention. Our revenue has been, and is expected to continue to be, affected
by our ability to retain our customers.

  AT&T, MCI WorldCom, Sprint and other carriers have implemented price plans
aimed at residential customers with significantly simplified rate structures.
This may lower long distance prices. Long distance carriers have made similar
offerings available to the small and medium-sized businesses we primarily
serve, creating additional pricing competition and creating pressure on gross
margins. If we are unable to reduce costs in a timely manner, our margins may
be significantly reduced.

  We anticipate that a number of regional Bell operating companies will seek
authority to provide in-region long distance services in 2000 and beyond. The
regional Bell operating companies already have extensive fiber optic cable,
switching and other network facilities in their respective regions that can be
used for their long distance services. Once regional Bell operating companies
are allowed to offer widespread in-region long distance services, they will be
in a position to offer single-source local and long distance service. The FCC
recently approved Bell Atlantic's provision of in-region long distance
services in New York. Southwestern Bell has an application pending with the
FCC to provide these services in Texas.

  We expect continued long distance price declines because some carriers are
expanding their capacity. Broadwing, Qwest, Level 3 and Williams
Communications, for example, are constructing nationwide fiber optic systems
with routes through portions of the southeastern United States. BellSouth is
likely to receive authority to use our excess capacity to market in-region
long distance, and technological advances continue to expand the capacity of
networks. If industry capacity expansion exceeds demand along any of its
routes, we might suffer severe additional pricing pressure.

 Local Services Market

  In the local communications market, our primary competitor is the incumbent
local exchange carrier serving each geographic area, including BellSouth in
most of our markets. Most incumbent local exchange carriers offer
substantially the same services as we currently offer, excluding long
distance. Incumbent local exchange carriers benefit from:

  .  long-standing relationships with our target customers,

  .  greater financial and technical resources,

  .  the ability to subsidize local services from revenues in unrelated
     businesses, and

  .  recent regulations that relax price restrictions and decrease regulatory
     oversight of incumbent local exchange carriers.

  If the incumbent local exchange carriers are allowed additional flexibility
by regulators to offer discounts to large customers, engage in aggressive
discount pricing practices or charge competitors excessive fees for
interconnection to their networks, the revenue of their competitors, including
us, could be materially adversely affected.

  We also face competition from new entrants into the local services business,
who may also be better established and have greater financial resources. For
example, AT&T, MCI WorldCom and Sprint have each

                                      11
<PAGE>

begun to offer local communications services in major U.S. markets. Other
entities that currently or may offer local switched services include companies
that have previously operated as competitive access providers, cable
television companies, electric utilities, microwave carriers, wireless
telephone system operators, out-of-region regional Bell operating companies
and large customers who build private networks. These entities, upon entering
into appropriate interconnection agreements or resale agreements with
incumbent local carriers, including regional Bell operating companies, could
offer single-source local and long distance services similar to those offered
by us.

  Competition in local services has also increased as a result of changing
government regulations. Certain rates we charge our customers must be filed
with the FCC and/or state regulators, which provide transparency to customers
and competitors. The Telecommunications Act of 1996 has increased competition
in the local telecommunications business. The Telecommunications Act:

  .  requires incumbent local exchange carriers and competitive local
     exchange carriers to interconnect their networks with those of
     requesting telecommunications carriers and requires incumbent local
     exchange carriers to permit such interconnection at any technologically
     feasible point and allow requesting carriers to collocate equipment on
     their premises;

  .  requires all local exchange service providers to compensate each other
     for calls that originate on the network of one carrier and go to the
     network of the other;

  .  requires all local exchange providers to offer their services for resale
     without unreasonable conditions;

  .  requires incumbent local exchange carriers to offer to requesting
     telecommunications carriers certain network elements on an unbundled
     basis;

  .  requires incumbent local exchange carriers to offer to requesting
     telecommunications carriers the services they provide to end users to
     those other carriers at wholesale rates;

  .  requires all local exchange providers to permit competing carriers
     access to poles, ducts, conduits and rights of way at regulated prices;
     and

  .  requires all local exchange providers to provide dialing parity and
     telephone number portability.

  Competition may also increase as a result of a recent World Trade
Organization agreement on telecommunications services. As a result of the
agreement, the FCC has made it easier for foreign companies to enter the U.S.
telecommunications market.

 Data Services Market

  The market for data communications and Internet access services is extremely
competitive and characterized by price declines and rapid technological
innovation. There are no substantial barriers to entry, and we expect that
competition will intensify in the future. We expect significant competition
from a large variety of companies, including long-distance service providers,
cable modem service providers, Internet service providers, online service
providers, wireless and satellite data service providers, and companies
focusing on DSL services. These companies might offer competing products with
prices or other characteristics that are more attractive than our own.

Regulation

  The following summary of regulatory developments and legislation does not
purport to describe all present and proposed federal, state and local
regulations and legislation affecting the telecommunications industry. Other
federal and state regulations are currently the subject of judicial
proceedings, legislative hearings and administrative proposals which could
change, in varying degrees, the manner in which the industry operates. At this
time, we cannot predict the outcome of these proceedings, nor their impact
upon the telecommunications industry or us. This section also sets forth a
brief description of regulatory and tariff issues pertaining to our
operations.


                                      12
<PAGE>

 Overview

  We are subject to federal, state and local regulation. The FCC exercises
jurisdiction over all interstate and international telecommunications
services. While carriers can provide domestic services without prior
authorization, the FCC requires prior authorization to construct and operate
international facilities or to provide resale of international services. State
regulatory commissions retain some jurisdiction over the same facilities and
services to the extent they are used to originate or terminate intrastate
common carrier communications. Local governments may require us to obtain
licenses, permits or franchises regulating the use of public rights-of-way
necessary to install and operate our networks.

 Federal Regulation

  The Telecommunications Act became effective February 8, 1996. The
Telecommunications Act preempts state and local laws to the extent that they
prevent competitive entry into the provision of any telecommunications
service. Subject to this limitation, however, the state and local governments
retain most of their regulatory authority. The Telecommunications Act imposes
a variety of new duties on incumbent local exchange carriers in order to
promote competition in local exchange and access services. Some duties are
also imposed on non-incumbent local exchange carriers, such as our company.
The duties created by the Telecommunications Act include reciprocal
compensation, resale, interconnection, unbundled network elements, number
portability, dialing parity and access to rights-of-way.

  Incumbent local exchange carriers are required to negotiate in good faith
with carriers requesting any or all of the above arrangements. Certain FCC
rules regarding pricing and the unbundling of network elements that must be
made available are subject to further review by the United States Court of
Appeals for the Eighth Circuit and the FCC. However, carriers still may
negotiate agreements, and if the negotiating carriers cannot reach agreement
within a prescribed time, either carrier may request binding arbitration of
the disputed issues by the state regulatory commission.

  The Telecommunications Act also eliminates previous prohibitions on the
provision of long distance services by the regional Bell operating companies
and the GTE operating companies. The regional Bell operating companies are now
permitted to provide long distance service outside those states in which they
provide local exchange service upon receipt of any necessary state and/or
federal regulatory approvals that are otherwise applicable to the provision of
intrastate and/or interstate long distance service. Under the
Telecommunications Act, the regional Bell operating companies will be allowed
to provide long distance service within the regions in which they also provide
local exchange service upon specific approval of the FCC and satisfaction of
other conditions, including a checklist of interconnection requirements.
BellSouth has sought such authority in Louisiana and South Carolina. Both
requests were denied by the FCC and the denials were upheld by the United
States Court of Appeals for the D.C. Circuit. Recently, the FCC authorized
Bell Atlantic to provide in-region long distance services in New York and
Southwestern Bell has applied for such authority in Texas. The GTE operating
companies are permitted to enter the long distance market without regard to
limitations by region, although regulatory approvals otherwise applicable to
the provision of long distance service will need to be obtained. The GTE
operating companies are also subject to the provisions of the
Telecommunications Act that impose interconnection and other requirements on
incumbent local exchange carriers.

  The Telecommunications Act imposes certain restrictions on the regional Bell
operating companies in connection with the entry into long distance services
by the regional Bell operating companies. Among other things, the regional
Bell operating companies must provide long distance service within the regions
in which they also provide local exchange service only through separate
subsidiaries with separate books and records, financing, management and
employees, and all affiliate transactions must be conducted on an arm's length
and nondiscriminatory basis. The regional Bell operating companies are also
prohibited from jointly marketing local and long distance services, equipment
and certain information services unless competitors are permitted to offer
similar packages of local and long distance services in their market. Further,
the regional Bell operating companies must obtain authority to provide long
distance service within the regions in which they also provide local exchange
service before jointly marketing local and long distance services in a
particular state. US West

                                      13
<PAGE>

and Ameritech Corporation announced marketing arrangements with Qwest whereby
they would market Qwest long distance services in their respective regions.
The FCC found these arrangements to be unlawful. The FCC decision was upheld
on appeal.

  Prior to the passage of the Telecommunications Act, the FCC had already
established different levels of regulations for dominant and non-dominant
carriers. For domestic common carrier telecommunications regulation, incumbent
local exchange carriers, including the regional Bell operating companies, are
considered dominant carriers for the provision of interstate access and
interexchange services, while other interstate service providers, such as us,
are considered non-dominant carriers. The FCC determined that the regional
Bell operating companies offering interstate long distance services outside
those states in which they provide local exchange service will be regulated as
non-dominant carriers, as long as such services are offered by an affiliate of
the regional Bell operating company that complies with certain structural
separation requirements. The FCC regulates many of the rates, charges and
services of dominant carriers to a greater degree than non-dominant carriers.

  Services of non-dominant carriers are subject to relatively limited
regulation by the FCC. Non-dominant carriers are required to file tariffs
listing the rates, terms and conditions of interstate access and international
services provided by the carrier. Periodic reports concerning the carrier's
interstate circuits and deployment of network facilities also are required to
be filed. The FCC generally does not exercise direct oversight over cost
justification and the level of charges for services of non-dominant carriers,
although it has the power to do so. We must offer our interstate services on a
nondiscriminatory basis, at just and reasonable rates, and remain subject to
FCC complaint procedures. We have obtained FCC authority to provide
international services. Pursuant to these FCC requirements, we have filed and
maintain with the FCC a tariff for our interstate and international services.

  On October 29, 1996, the FCC adopted an order in which it eliminated the
requirement that non-dominant interstate carriers, such as we, maintain
tariffs on file with the FCC for domestic interstate long distance services.
Following a nine-month transition period, relationships between carriers and
their customers were to be set by contract. However, on February 13, 1997, the
United States Court of Appeals for the District of Columbia Circuit stayed the
FCC's order pending judicial review of the appeals. If the appeals are
unsuccessful and the FCC's order becomes effective, we believe that the
elimination of the FCC's tariff requirement will permit us to respond more
rapidly to changes in the marketplace. In the absence of tariffs, however, we
will be required to obtain agreements with our customers regarding many of the
terms of our existing tariffs, and uncertainties regarding such new
contractual terms could increase the risk of claims against us from our
customers.

  On May 8, 1997, the FCC issued an order to implement the provisions of the
Telecommunications Act relating to the preservation and advancement of
universal telephone service. The order requires all telecommunications
carriers providing interstate telecommunications services, including us, to
contribute to universal service support. These contributions are assessed
based on certain interstate and international end user telecommunications
revenues. The revenues for the high cost and low-income fund are estimated
quarterly based on certain interstate and gross end user telecommunications
revenues. The revenues for the schools and libraries and rural health-care
fund are our estimated quarterly on interstate and international gross end
user telecommunications revenues. We may pass these costs on to our
subscribers.

  The FCC also imposes prior approval requirements on transfers of control and
assignments of operating licenses. The FCC has the authority to generally
condition, modify, cancel, terminate or revoke operating authority for failure
to comply with federal laws and/or the rules, regulations and policies of the
FCC. Fines or other penalties also may be imposed for such violations. There
can be no assurance that the FCC or third parties will not raise issues with
regard to our compliance with applicable laws and regulations.

  The FCC, through decisions announced in September 1992 and August 1993, as
modified by subsequent FCC and court decisions, has ordered the regional Bell
operating companies and all but one of the other local exchange carriers
having in excess of $100 million in gross annual revenue for regulated
services to provide

                                      14
<PAGE>

expanded interconnection to local exchange carrier central offices to any
competitive access provider, long distance carrier or end user seeking such
interconnection for the provision of interstate access services. As a result
of these decisions and the Telecommunications Act, once we enter into
interconnection agreements with local exchange carriers, we are able to reach
most business customers in our metropolitan service areas and can expand our
potential customer base. The Telecommunications Act now requires most
incumbent local exchange carriers to offer physical collocation, enabling the
interconnector to place our equipment in the central office space of these
incumbent local exchange carriers.

  On August 8, 1996, the FCC adopted rules to implement the interconnection,
resale and number portability provisions of the Telecommunications Act.
Certain provisions of these rules were appealed. The Eighth Circuit Court
vacated certain provisions, including the pricing rules and rules that would
have permitted new entrants to "pick and choose" among various provisions of
existing interconnection agreements between the incumbent local exchange
carriers and other carriers. The Supreme Court reversed most aspects of the
Eighth Circuit's decision and, among other things, decided the FCC has general
authority under the Telecommunications Act to promulgate rules governing local
interconnection pricing. The Supreme Court reinstated the FCC's "pick and
choose" rules. The Supreme Court remanded to the FCC for further consideration
our identification of the network elements that must be unbundled. On remand
the FCC largely retained its list of unbundled elements, but it eliminated the
requirement that ILECs provide unbundled access to local switching for
customers with four or more lines in the top 50 metropolitan statistical
areas, and the requirement to provide unbundled operator services and
directory assistance. The overall impact of the Eighth Circuit Court and
Supreme Court decisions on us cannot yet be determined and there can be no
assurance that it will not have a material adverse effect on us. In addition,
other FCC rules relating to local service competition are still being
challenged, and there can be no assurance that decisions with respect to such
rules will not be adverse to companies seeking to enter the local service
market.

  The FCC has granted local exchange carriers additional flexibility in
pricing their interstate special and switched access services on a central
office specific basis. Although there can be no assurance, we anticipate that
the FCC will grant incumbent local exchange carriers increasing pricing
flexibility as the number of interconnection agreements and competitors
increases. In a series of decisions, the FCC pricing rules that restructured
local exchange carrier switched transport rates in order to facilitate
competition for switched access. In addition, the FCC adopted rules that
required incumbent local exchange carriers to substantially decrease the
prices they charge for switched and special access, and changed how access
charges are calculated. These changes were intended to reduce access charges
paid by long distance carriers to local exchange companies and shift certain
usage-based charges to flat-rate, monthly per line charges. On August 5, 1999,
the FCC adopted an order granting price cap local exchange carriers additional
pricing flexibility. The order provides certain immediate regulatory relief of
price cap local exchange carriers and sets forth a framework of "triggers" to
provide those companies with greater flexibility to set rates for interstate
access services. The order also initiated a rulemaking to determine whether
the FCC should regulate the access charges of CLECs, such as us.

  On April 10, 1998, the FCC issued a Report to Congress on its implementation
of the universal service provision of the 1996 Telecommunications Act. In that
report, the FCC stated that the provision of transmission capacity to Internet
service providers constitutes the provision of telecommunications and is,
therefore, subject to common carrier regulation. The FCC indicated it would
re-examine its policy of not requiring an Internet service provider to
contribute to the universal service mechanisms when the Internet service
provider provides its own transmission facilities and engages in data
transport over those facilities in order to provide an information service.
Any such contribution would be related to the Internet service provider's
provision of the underlying telecommunications services. The FCC noted it did
not have an adequate record to make a decision at that time on whether certain
forms of phone-to-phone Internet protocol telephony are telecommunications
services rather than information services. It noted that on the record before
it, the services appeared to have the same functionality as non-Internet
protocol telephony and lacked the characteristics that would render the
services information services.

  The FCC also has been considering whether local carriers are obligated to
pay compensation to each other for the transport and termination of calls to
Internet service providers when a local call is placed from an end

                                      15
<PAGE>

user of one carrier to an Internet service provider served by the competing
local exchange carrier. Recently, the FCC determined that it had no rule
addressing inter-carrier compensation for these calls. In the absence of a
federal rule, the FCC determined that it would not be unreasonable for a state
commission, in some circumstances, to require payment of compensation for
these calls. The FCC also released for comment alternative federal rules to
govern compensation for these calls in the future. If state commissions, the
FCC or the courts determine that inter-carrier compensation does not apply, we
may be unable to recover our costs or will be compensated at a significantly
lower rate.

  In March 1999, the FCC issued an order requiring incumbent local exchange
carriers to provide unbundled loops and co-location on more favorable terms
than had previously been available. The order permits co-location of equipment
that could be used to more efficiently provide advanced data services such as
high-speed DSL service, and requires less expensive "cageless" co-location. In
the March order, the FCC deferred action on its previous proposal to permit
incumbent local exchange carriers to offer advanced data services through
separate affiliates, free from some of the obligations of the
Telecommunications Act. Permitting incumbent local exchange carriers to
provision data services through separate affiliates with fewer regulatory
requirements could have a material adverse impact on our ability to compete in
the data services sector. These areas of regulation are subject to change
through additional proceedings at the FCC or judicial challenge.

  State Regulation. We are subject to various state laws and regulations. Most
public utilities commissions subject providers such as us to some form of
certification requirement, which requires providers to obtain authority from
the state public utilities commission prior to the initiation of service. In
most states, we are also required to file tariffs setting forth the terms,
conditions and prices for services that are classified as intrastate. We also
are required to update or amend our tariffs when we adjust our rates or add
new products, and we are subject to various reporting and record-keeping
requirements.

  Certificates of authority can generally be conditioned, modified, canceled,
terminated or revoked by state regulatory authorities for failure to comply
with state law and/or the rules, regulations and policies of state regulatory
authorities. Fines or other penalties also may be imposed for such violations.
There can be no assurance that state utilities commissions or third parties
will not raise issues with regard to our compliance with applicable laws or
regulations. States also often require prior approval or ratification for
transfers of certain assets, customers and ownership of common carriers and
for issuance of certain debt and equity.

  We have obtained authority to provide intrastate long distance service in
all states outside of our target markets because we believe this capability
enhances our ability to attract business customers that have offices outside
of our target markets. We may also apply for authority to provide local
exchange services in other states in the future. We hold certificates to offer
local services in North Carolina, Alabama, Arkansas, California, Delaware, the
District of Columbia, Florida, Georgia, Kansas, Kentucky, Louisiana, Maryland,
Mississippi, Missouri, New Jersey, New York, Oklahoma, Pennsylvania, South
Carolina, Tennessee, Texas, Virginia and West Virginia. While we expect and
intend to obtain necessary operating authority in each jurisdiction where we
intend to operate, there can be no assurance that each jurisdiction will grant
our request for authority.

  Although the Telecommunications Act preempts the ability of states to forbid
local service competition, some states have not yet completed all regulatory
actions to comply with the Telecommunications Act. Furthermore, the
Telecommunications Act preserves the ability of states to impose reasonable
terms and conditions of service and other regulatory requirements.

  We believe that, as the degree of intrastate competition increases, states
will offer incumbent local exchange carriers increasing pricing flexibility.
This flexibility may present incumbent local exchange carriers with an
opportunity to subsidize services that compete with our services with revenues
generated from non-competitive services, thereby allowing incumbent local
exchange carriers to offer competitive services at prices below the cost of
providing the service. We cannot predict the extent to which this may occur or
its impact on our business.

  Local Government Authorizations. We are required to obtain street use and
construction permits and licenses and/or franchises to install and expand our
fiber optic network using municipal rights-of-way. In some

                                      16
<PAGE>

municipalities where we have installed or anticipate constructing networks, we
will be required to pay license or franchise fees typically based on a
percentage of gross revenues or on a per linear foot basis. There can be no
assurance that, following the expiration of existing franchises, fees will
remain at their current levels. In many markets, incumbent local exchange
carriers do not pay such franchise fees or pay fees that are substantially
less than those required to be paid by us. To the extent that competitors do
not pay the same level of fees as us, we could be at a competitive
disadvantage. Termination of the existing franchise or license agreements
prior to their expiration dates or a failure to renew the franchise or license
agreements and a requirement that we remove our facilities or abandon our
network in place could have a material adverse effect on us.

Employees

  As of December 31, 1999, we employed approximately 980 employees. We believe
that our future success will depend on our continued ability to attract and
retain highly skilled and qualified employees. None of our employees is
currently represented by a collective bargaining agreement. We believe that
our relations with our employees are good.

Item 2. Properties

  We lease offices and space in a number of locations, primarily for sales
offices and network equipment installations. We lease approximately 100,000
square feet of office space for our corporate headquarters in Raleigh, North
Carolina, under a lease expiring in April 2005. We lease space for sales
offices in North Carolina, Florida, Georgia, South Carolina, Tennessee, and
Virginia. The leases for these offices expire between March 2000 and April
2005. In addition, we lease rights-of-way, office space and land for our
network equipment. The leases for the office space and land expire between
February 2003 and October 2009, and the leases for the rights-of-way are
either perpetual or are renewable through 2023. We believe that our leased
facilities are adequate to meet our current needs and that additional
facilities are available to meet our needs for the foreseeable future.

Item 3. Legal Proceedings

  On September 14, 1998, Gulf Communications, L.L.C. filed suit against us
alleging breach of a telecommunications services agreement for the termination
of long distance traffic. Gulf contends that the agreement requires us to
terminate a specified number of minutes per month and that we did not fulfill
our alleged commitment. Gulf also alleges fraud in the inducement of the
agreement and seeks actual monetary damages ranging from $4.0 million to $12.0
million. We intend to vigorously defend ourselves against Gulf's claims.
Discovery is ongoing. Defending this lawsuit may be expensive and time-
consuming and, regardless of whether the outcome is favorable to us, could
divert substantial financial, management and other resources from our
business. An adverse outcome could subject us to significant liability.

  Except as described above, we are not a party to any pending legal
proceedings that we believe would, individually or in the aggregate, have a
material adverse effect on our financial condition or results of operations.

Item 4. Submission of Matters to a Vote of Security Holders

  By written consent dated December 10, 1999, the sole shareholder of our
common stock voted (1) to amend and restate our articles of incorporation to
provide for the establishment of a new class of stock designated "Series A
Preferred Stock," consisting of 200,000 shares and (2) to restate our bylaws.
The amendments to the articles of incorporation and the bylaws were required
as part of the investment by Welsh, Carson, Anderson & Stowe VIII., L.P. and
two affiliated funds (together, "WCAS") in our Series A preferred stock. The
WCAS investment is discussed in Part II, Item 5 of this Form 10-K. The Series
A preferred stock was issued on December 28, 1999. No vote of holders of the
Series A preferred stock was taken in the fourth quarter of 1999.

                                      17
<PAGE>

                                    PART II

Item 5. Market For Registrant's Common Equity and Related Stockholder Matters

  On December 28, 1999, Welsh, Carson, Anderson & Stowe VIII, L.P. and two
affiliated funds (together, "WCAS"), all of which are accredited investors,
purchased an aggregate of 200,000 shares of our Series A preferred stock and
warrants to purchase 4,500,000 shares of our common stock for a purchase price
of $200.0 million. We issued the shares of Series A preferred stock and the
warrants in reliance on the exemption from registration under Section 4(2) of
the Securities Act.

  Each share of Series A preferred stock is initially convertible into 116.959
shares of common stock, subject to adjustment for certain dilutive issuances
of our common stock. If not converted, the Series A preferred stock has a 6%
accrued dividend payable upon conversion in cash or in kind at our election.
The purchasers of the Series A preferred stock can redeem the stock at a price
equal to the greater of liquidation value or fair market value upon the later
of December 28, 2006, or six months after the date on which all amounts owing
under our 10 1/2% Senior Notes due 2007 are paid in full. The warrants to
purchase 4,500,000 shares of common stock, subject to adjustment for certain
dilutive issuances, have an exercise price of $0.01 per share and are
exercisable for a period of ten years beginning on the earlier of a change in
control of BTI Telecom, Inc. or December 28, 2002. The warrants are cancelable
in the event we undertake a public offering of our common stock and our stock
achieves certain price levels.

  There is no established public trading market for either our common stock or
our Series A Preferred Stock.

  As of February 29, 2000, an aggregate of 92,397,661 shares of common stock
was outstanding, all of which was held by one shareholder. At February 29,
2000, WCAS held all of the 200,000 outstanding shares of our Series A
preferred stock. The Series A preferred stock is convertible into shares of
our common stock at any time at the election of WCAS. The conversion rate is
116.959 shares of common stock for every share of Series A preferred stock,
subject to adjustment for certain dilutive issuances of our common stock. Had
WCAS elected to convert the Series A preferred stock into common stock, an
aggregate of 115,789,461 shares of our common stock would have been
outstanding at February 29, 2000, and WCAS would be the holder of 23,391,800
of those shares.

  Since our conversion from an S corporation to a C corporation in September
1997, we have only paid cash dividends on our common stock to fund shareholder
tax liabilities arising from periods when we were an S corporation. During
these periods, the shareholders incurred tax liabilities on our behalf due to
income we reported on their individual income tax returns. Restrictions
imposed by our 10 1/2% Senior Notes and our credit facilities do not allow us
to pay dividends except for those to fund the aforementioned tax liabilities.
We anticipate that, for the foreseeable future, any earnings will be retained
for use in our business and, accordingly, we do not anticipate the payment of
cash dividends on our common stock.

                                      18
<PAGE>

Item 6. Selected Financial and Operating Data

  The following selected historical financial and operating data for the five
years ended December 31, 1999 were derived from our audited financial
statements. The selected data should be read in conjunction with "Item 7.
Management's Discussion and Analysis of Financial Condition and Results of
Operations," the financial statements and notes thereto, and other financial
and operating data contained elsewhere herein.

<TABLE>
<CAPTION>
                                      Year Ended December 31,
                          ---------------------------------------------------
                            1995      1996      1997       1998       1999
                          --------  --------  ---------  ---------  ---------
<S>                       <C>       <C>       <C>        <C>        <C>        <C> <C> <C> <C>
Statement of Operations
 Data (in thousands,
 except per share data):
Revenues................  $114,493  $148,777  $ 194,949  $ 212,554  $ 260,049
Operating expenses:
Cost of services........    68,199    90,820    139,030    150,901    173,153
Selling, general and
 administrative
 expenses...............    44,732    53,791     60,131     80,011    105,545
                          --------  --------  ---------  ---------  ---------
Total operating
 expenses...............   112,931   144,611    199,161    230,912    278,698
                          --------  --------  ---------  ---------  ---------
Income (loss) from
 operations.............     1,562     4,166     (4,212)   (18,358)   (18,649)
Interest expense........    (1,297)   (1,695)    (8,806)   (25,430)   (28,531)
Other income principally
 interest ..............        44         4      2,379      5,555      2,454
Gain on sale of
 marketable securities..        62       131        --         --         --
                          --------  --------  ---------  ---------  ---------
Income (loss) before
 income taxes...........       371     2,606    (10,639)   (38,233)   (44,726)
Income taxes............       --        --         --         --         --
                          --------  --------  ---------  ---------  ---------
Net income (loss).......       371     2,606  $ (10,639) $ (38,233) $ (44,726)
                          ========  ========  =========  =========  =========
Proforma income taxes
 (a)....................       156     1,094        --         --         --
                          ========  ========  =========  =========  =========
Proforma net income
 (loss) (a).............  $    215  $  1,512  $     --   $     --   $     --
                          ========  ========  =========  =========  =========
Cash dividends declared
 per common share (b)...  $   0.01  $   0.01  $    0.01  $    0.01  $     --
                          ========  ========  =========  =========  =========
Other Data (in
 thousands, except ratio
 data):
Capital expenditures,
 including line access
 fees...................  $ 10,718  $  8,401  $  23,479  $  69,434  $  85,050
Depreciation and
 amortization...........     3,073     4,471      6,613     11,457     19,412
Net cash provided by
 (used in) operating
 activities.............     9,446       283      8,211     (6,418)   (18,462)
Net cash used in
 investing activities...   (10,721)   (8,681)  (133,248)   (49,466)   (61,267)
Net cash provided by
 financing activities...     1,581     8,589    191,542      1,649    153,111
EBITDA(c)...............     4,635     8,637      3,138     (6,854)     1,071
Ratio of earnings to
 fixed charges (d)......       1.2x      1.8x       --         --         --
Balance Sheet Data (at
 period end and in
 thousands):
Working capital
 (deficit)..............  $ (5,182) $ (3,189) $  76,842  $   4,599  $  73,703
Property and equipment,
 net....................    16,792    21,498     44,577    101,960    166,574
Total assets............    35,969    48,682    223,550    209,171    334,834
Debt and capital lease
 obligations............    13,553    21,088    251,794    254,882    279,000
Shareholder's equity
 (deficit)..............     1,897     2,374    (69,574)  (109,842)  (219,342)
</TABLE>
- --------
(a) Historical financial information for the two years in the period ended
    December 31, 1996, does not include a provision for income taxes because,
    prior to the Reorganization (See Item 7. Management's Discussion and
    Analysis of Financial Condition and Results of Operations), we were an S
    corporation not subject to

                                      19
<PAGE>

   income taxes. Net income has been adjusted on a pro forma basis to reflect
   the tax that would have been paid by BTI if it had been subject to income
   tax for the full period.
(b) The dividends were paid in part to provide funds for tax obligations owed
    by BTI's shareholders as a result of BTI's S-corporation status prior to
    the Reorganization.
(c) EBITDA consists of income (loss) before interest, income taxes,
    depreciation, amortization, other income and expense and non-cash
    compensation expense recorded in accordance with APB No. 25. EBITDA is
    provided because it is a measure commonly used in the industry. EBITDA is
    not a measurement of financial performance under generally accepted
    accounting principles and should not be considered an alternative to net
    income as a measure of performance or to cash flow as a measure of
    liquidity. EBITDA is not necessarily comparable with similarly titled
    measures for other companies.
(d) The ratio of earnings to fixed charges is computed by dividing income
    before income taxes and fixed charges (other than capitalized interest) by
    fixed charges. Fixed charges consist of interest charges, amortization of
    debt issuance costs, and discount or premium related to indebtedness,
    whether expensed or capitalized, and that portion of rental expense we
    believe to be representative of interest (estimated to be 15% of such
    expense). For the years ended December 31, 1997, 1998 and 1999, earnings
    were insufficient to cover fixed charges by $10.6 million, $38.2 million
    and $44.7 million, respectively.

Item 7. Management's Discussion and Analysis of Financial Condition and
Results of Operations

  The following analysis should be read in conjunction with the financial
statements and notes thereto and the other financial data appearing elsewhere
herein. We have included EBITDA data in the following analysis because it is a
measure commonly used in the telecommunications industry. EBITDA consists of
income (loss) before interest, income taxes, depreciation, amortization, other
income and expense and non-cash compensation expense recorded in accordance
with Accounting Principles Board Opinion No. 25. EBITDA is not a measure of
financial performance under generally accepted accounting principles and
should not be considered an alternative to net income as a measure of
performance or to cash flows as a measure of liquidity. EBITDA is not
necessarily comparable with similarly titled measures for other companies.

Overview

  BTI Telecom Corp., which began operations in 1983 as Business Telecom, Inc.,
is a leading facilities-based integrated communications provider, or ICP, in
the southeastern United States. We currently offer (1) integrated retail voice
services, including local, long distance, paging AIN applications, operator
and other enhanced services; (2) data services, which include dial-up and
dedicated Internet Service, DSL high-speed Internet access, private line,
frame relay and ATM services; and (3) wholesale voice services including
switched/dedicated access and prepaid calling card services. As of December
31, 1999, we had 23 sales offices in the southeastern United States.

  We operate long distance switching centers in Atlanta, Dallas, New York,
Orlando and Raleigh. To facilitate early market entry, we began offering local
exchange services in November 1997 in selected markets in the southeastern
United States by reselling the services of the incumbent local exchange
carriers. In the first quarter of 1998, we began installing equipment and
infrastructure to support facilities-based local services in key markets. As
of December 31, 1999, we had installed nine Lucent 5ESS 2000 local switches,
digital loop carriers and associated infrastructure in Raleigh, Charlotte,
Greensboro and Wilmington, North Carolina; Columbia and Greenville, South
Carolina; Atlanta, Georgia; and Orlando and Jacksonville, Florida.

  As of December 31, 1999, we had colocated network equipment in 48 incumbent
local exchange carrier central offices and we had two digital loop carriers in
stand-alone locations in order to provide more cost-effective local services
to our customers. These colocations are also facilitating development of our
DSL services offerings. We began offering DSL high-speed Internet services
during August 1999. As of December 31, 1999, we had also installed 14 frame
relay switches within our network.

  In October 1997, we purchased, pursuant to an indefeasible right of use,
approximately 3,375 route miles of dark fiber from New York to Miami and
Atlanta to Nashville on a fiber optic network being constructed by

                                      20
<PAGE>

Qwest. As of December 31, 1999, approximately 2,900 miles of this network was
operational, and we expect the remainder to come into service in phases
through the second quarter 2000. Upon completion of this network, we will have
22 points-of-presence deployed with Nortel OC-48 and DWDM technology.

  As of December 31, 1999, we also had 100 route miles of fiber in North
Carolina's Raleigh-Durham-Research Triangle Park area.

  Company Reorganization and Important Financing Activities. In September
1997, we undertook a series of transactions (the "1997 Transactions") to
provide ourselves with greater liquidity and financial flexibility and to
enhance our ability to execute our business strategy, including rapidly
penetrating the local exchange market and expanding our network. The 1997
Transactions included the following:

    (1) we issued $250.0 million aggregate principal amount of 10 1/2% Senior
  Notes due 2007 (the "10 1/2% Senior Notes");

    (2) we repaid all $26.6 million of indebtedness outstanding under our
  then-existing credit facility with General Electric Capital Corporation
  ("GE Capital"), including accrued interest thereon (the "BTI Refinancing"),
  and entered into a five-year, $60.0 million senior secured credit facility
  with GE Capital, which was amended and restated effective June 30, 1998, to
  provide a $30.0 million revolving credit facility and a $30.0 million
  capital expenditure facility (the "GE Capital Facilities");

    (3) we repurchased the 50% interest in our shares held by A.B. Andrews
  (the "Retiring Shareholder") for approximately $28.3 million (the "Share
  Repurchase");

    (4) we merged with and into a wholly owned subsidiary of BTI Telecom
  Corp. and converted from an S corporation to a C corporation (the
  "Reorganization");

    (5) we acquired all of the fiber optic network and facilities assets of
  FiberSouth, Inc. ("FiberSouth"), for approximately $31.0 million, and
  repaid approximately $5.3 million of FiberSouth indebtedness, together with
  accrued interest thereon (the "FiberSouth Acquisition").

  Other Financing Activities. During 1999, we undertook these financing
transactions:

    (1) We obtained a $60.0 million credit facility from Bank of America (the
  "Bank of America Facility") on September 8, 1999. Availability under the
  Bank of America Facility is based on the amount of fiber optic network
  purchased from Qwest Communications and purchases of related equipment from
  Nortel Networks, Inc.; and

    (2) We received a $200.0 million investment on December 28, 1999, from
  WCAS in exchange for 200,000 shares of Series A preferred stock and
  warrants to purchase 4,500,000 shares of common stock ("WCAS Preferred
  Investment").

    (3) Utilizing $65.0 million of the proceeds from the WCAS Preferred
  Investment, we repurchased 7.6 million shares of our outstanding common
  stock.

  Revenue. We generate the majority of our revenues from the sale of: (1)
integrated retail voice services, primarily to small and medium-sized
businesses; (2) data services; and (3) wholesale voice services, largely to
other telecommunications carriers. For the years ended December 31, 1997, 1998
and 1999, revenues from integrated services represented approximately 55.3%,
57.2% and 56.2%, respectively, of our total revenue. During the past several
years, market prices for certain telecommunications services have been
declining, which is a trend that we believe will likely continue. This price
compression will have a negative effect on our revenue and gross margin, which
might not be offset completely by savings from decreases in our cost of
services.

  Our portfolio of integrated retail voice services includes long distance,
local, paging, AIN applications, operator and other enhanced services. In
order to capitalize on the excess capacity of our network in off-peak hours,
we market long distance services to the residential market through our
Alliance Program for trade associations and professional organizations and our
Academic Edge Program for colleges and universities.

                                      21
<PAGE>

  We began offering local exchange services, primarily on a resale basis, as
part of our array of integrated telecommunications services in selected
markets in the southeastern United States in November 1997. We have installed
Lucent 5ESS local switches in Raleigh, Charlotte, Greensboro and Wilmington,
North Carolina; Columbia and Greenville, South Carolina; Atlanta, Georgia; and
Orlando and Jacksonville, Florida. We resell ILEC services in our other target
markets and intend to install network infrastructure to support local services
as market conditions warrant. The introduction of local services contributes
to lower gross margins, as these services may be initially offered on a resale
basis. We expect these margins to continue to improve as we provide more of
these services using our own local switching facilities. As of December 31,
1999, we were providing local services in 11 states and had authority to
provide local services in 12 additional states and the District of Columbia.
Through December 31, 1999, we had sold more than 94,000 local access lines. As
of December 31, 1999, more than 85% of our local customers had purchased long
distance.

  Our portfolio of data services includes dial-up and dedicated Internet
access, Web site design and hosting services, DSL high-speed Internet access
services, ATM data transport services, and private line services ranging from
DS-0 capacity to OC-48 capacity. As of December 31, 1999, we had sold
approximately 300 DSL lines. As customer demand for high-speed Internet access
and data transmission increases, we are poised to meet that demand with our
suite of Internet services, our 48 colocations in incumbent local exchange
carrier central offices, our two stand-alone DLC sites, our network of 14
frame relay switches and 3,000 miles of fiber. Data revenue as a percentage of
total revenue was 5.1% in 1997, 8.4% in 1998, and 10.6% in 1999. Our continued
focus on providing data services is evidenced by the 180% increase in our data
revenue from 1997 to 1999.

  Our portfolio of wholesale voice services includes switched and dedicated
access services, and prepaid calling card services. The wholesale services
business allows us to leverage the network infrastructure developed for our
integrated retail services. Wholesale revenue as a percentage of our total
annual revenue was 39.6% in 1997, 34.4% in 1998 and 33.2% in 1999. This
decline in wholesale revenue as a percentage of our total annual revenue is
consistent with our strategic plan to focus the majority of our resources on
selling integrated retail voice and data services.

  Operating Expenses. Our primary operating expense categories include cost of
services and selling, general and administrative expenses ("SG&A"). Cost of
services consists of the fixed costs of leased facilities and the variable
costs of origination, termination, and access services provided through ILECs
and other telecommunications companies. By using multiple carriers for our
transmission capacity, we are able to maintain network diversity and take
advantage of least-cost traffic routing. In addition, in October 1997 we
entered into an agreement with Qwest to lease on an IRU basis approximately
3,375 route miles of fiber optic network from New York to Miami and Atlanta to
Nashville. This network, which is expected to become substantially operational
during the second quarter of 2000, will enable us to carry a significant
portion of our intraregional traffic over our own facilities, thereby reducing
our costs of services by decreasing payments to other carriers for the use of
their facilities. As of December 31, 1999, approximately 3,000 miles of this
network was operational, including the 100 miles of fiber in North Carolina's
Raleigh-Durham-Research Triangle Park area which is not part of the Qwest IRU.

  SG&A includes all infrastructure costs such as selling expenses, customer
support, corporate administration, personnel, network maintenance, and
depreciation and amortization. Selling expenses include commissions for our
direct sales program, which consist of a large percentage of customers' first
month's billings, plus a residual percentage of ongoing monthly revenues.
Selling expenses also include commissions paid to our dealers, which are based
upon a fixed percentage of the customers' monthly billings. Depreciation and
amortization is primarily related to switching equipment, facilities, computer
equipment and software, and is expected to increase as we incur substantial
capital expenditures to continue the expansion of our network facilities.
Depreciation and amortization also includes the amortization of line access
fees, which represent installation charges paid primarily to ILECs for leased
fiber optic facilities in addition to internal costs for network setup.

  Income Taxes. We generated a net loss for 1997, 1998 and 1999. Based upon
our plans to expand the business through the construction and expansion of our
networks, customer base and product offerings, this trend

                                      22
<PAGE>

is expected to continue. Given these circumstances and the level of taxable
income expected to be generated from reversing temporary differences, we have
established a valuation allowance for the deferred tax assets associated with
these net operating losses. We will reduce the valuation allowance when, based
on the weight of available evidence, it is more likely than not that some
portion or all of the deferred tax assets will be realized.

  Prior to our reorganization during 1997, we elected to be taxed for federal
and state income tax purposes as an S corporation under the provisions of the
Internal Revenue Code; accordingly, income, losses and credits were passed
through directly to the shareholders rather than being taxed at the corporate
level. In conjunction with the Reorganization, we converted from an S
corporation to a C corporation and, as a result, are subject to federal and
state income taxes. Conversion to a C corporation required us to adopt the
provisions of Financial Accounting Standards Board Statement No. 109 ("SFAS
109"), "Accounting for Income Taxes." The cumulative effect of adoption of
this standard is reflected in our financial statements for the 12 months ended
December 31, 1997.

  Throughout the period of time that we were an S corporation, shareholders
were paid dividends to fund tax obligations arising from the income we earned
that was reported on their individual income tax returns. We will continue to
reimburse shareholders for any tax obligations arising from our income while
we were an S corporation. We believe that any such requirements will not have
a material effect on our financial condition or results of operations.

Year Ended December 31, 1999, Compared to Year Ended December 31, 1998

 Revenue

  Revenue increased 22.3% from $212.6 million in 1998 to $260.0 million in
1999. This $47.4 million increase was primarily driven by our continuing
success in sales of retail integrated voice services, data services and
wholesale long distance services. These product lines had revenue increases of
$24.5 million, $9.9 million and $13.1 million, respectively, in 1999.

  The $24.5 million increase in retail integrated voice services during 1999
consisted of two components. One was a $26.9 million increase in local
services revenues to $38.8 million during 1999, which represented a 226.0%
increase over local services revenue of $11.9 million in 1998. The cumulative
number of local access lines we sold increased from 48,500 at December 31,
1998, to 94,000 at December 31, 1999. In addition, 28.5% of these lines were
facilities-based as of December 31, 1999, an increase of approximately 20,000
lines from the 10.5% that were facilities-based at the end of 1998. This
increase in local services revenue was partially offset by a $2.4 million
decrease in retail long distance services revenue.

  Data services revenues increased by $9.8 million, or 55.1%, from $17.8
million in 1998 to $27.6 million in 1999. This $9.8 million increase was
driven by increases in retail data services, such as Internet, frame relay and
private line revenue of $2.7 million, and increases in wholesale data services
of $7.1 million. We anticipate continued increases in wholesale data services,
consisting of data and voice bandwidth sold to other telecommunications
companies, as we continue to expand our in-service fiber network.

  The $13.1 million increase in wholesale voice service revenues consisted of
an increase of $29.6 million in prepaid calling card revenue partially offset
by decreases of $15.5 million and $1.0 million in wholesale international and
domestic services, respectively. We made strategic pricing decisions in 1998
to maintain minimum margins on our international products, which resulted in
the decreased revenue from these products in 1999. During 1999, we also made
changes to our prepaid calling card products to ensure profitability of this
product. We expect these pricing changes to result in significantly reduced
prepaid calling card revenues in 2000.

 Cost of Services

  Cost of services represented 66.6% of revenue for the year ended December
31, 1999, as compared to 71.0% for 1998. We have continued to realize
improvements in our cost of services percentage through the cost saving
initiatives described below.

                                      23
<PAGE>

  We have migrated traffic from leased facilities to owned facilities on the
operational segments of our network. We now have approximately 3,000 miles of
our fiber network completed, which has resulted in approximately $325,000 in
monthly savings on previously leased circuits. These savings should continue
to increase as operational segments of the network are completed and put into
service.

  We increased our percentage of facilities-based local lines from 10% at the
end of 1998 to 28% at the end of 1999. Gross margins on our local services
continue to improve as we sell more facilities-based local service and migrate
existing resale customers to our facilities in switched-based markets. This
migration not only improves margins but enables us to better serve our
customers' needs in the local service area. Additionally facilities-based
local service allows us to generate revenue from providing originating and
terminating access to other carriers.

  Our data services have inherently high gross margins. During 1999, we sold
58.1% more data services than in 1998 resulting in an increase in percentage
of total revenues from 8.4% in 1998 to 10.6% in 1999. This increase in revenue
from higher margin service has had a positive effect on our gross margin
percentage.

  By marketing our bundled local, long distance and data services solution we
have increased the percentage of our retail customers purchasing multiple
products from 18% at the end of 1998 to 26% at the end of 1999. This bundling
strategy improves our cost of services percentage by avoiding certain cost
components, such as long distance access changes for facilities-based local
customers who also buy long distance services. We offer our customers the ease
of a single point-of-contact and a consolidated monthly bill for all of their
telecommunications needs. Our experience has shown that we have higher
retention rates for those customers who subscribe to more than one of our
bundled services.

  We expect the continuing construction of our fiber optic networks, the
continuing effect of migrating customers to facilities-based products,
increased sales of our high margin data services, and the bundling of an
integrated solution to our customers to reduce our network costs in the
future.

 Selling, General and Administrative Expenses

  SG&A expenses in 1999 were $86.1 million, or 33.1% of revenue, as compared
to $68.6 million, or 32.3% of revenue in 1998. The increase in SG&A expenses
during 1999 is largely attributable to the expansion of back office
infrastructure to support our rollout of local and data services as well as
the deployment of our fiber network. This expansion resulted in additional
facilities costs and large investments in human resources during the year as
our headcount grew from 749 employees as of December 31, 1998, to 978
employees as of December 31, 1999. These additional facilities and human
resources investments are intended to provide us with the ability to continue
to expand into new markets, maximize customer retention and provide for growth
in 2000 and beyond.

  In addition, depreciation and amortization was $19.4 million in 1999,
representing an increase of 69.4% over the prior year. The increase in
depreciation and amortization is primarily due to capital expenditures related
to the expansion of our network facilities and support infrastructure to
accommodate expanded service offerings and increased traffic volume.

 Other Income (Expense)

  During 1999, interest expense was $28.5 million, compared to $25.4 million
in 1998. During 1998 and 1999, interest expense was primarily attributable to
our September 1997 issuance of the 10 1/2% Senior Notes to finance capital
expenditures, working capital and our introduction of competitive local
exchange carrier ("CLEC") and enhanced data services. The $3.1 million
increase in interest expense during 1999 consisted primarily of additional
borrowings on the GE Capital Facilities and the Bank of America Facility. In
addition to the amounts expensed, we capitalized $1.8 million of interest
expense associated with the construction of our local service facilities and
fiber networks during 1999, compared to $1.5 million of capitalized interest
in 1998.


                                      24
<PAGE>

  Interest income decreased to $2.5 million in 1999 from $5.6 million in 1998,
due to lower cash balances remaining from the proceeds of the 10 1/2% Senior
Note offering.

 EBITDA

  Earnings before interest, taxes, depreciation and amortization and other
non-cash charges (EBITDA) is a common measurement of a company's ability to
generate cash flow from operations. EBITDA is not a measure of financial
performance under generally accepted accounting principles and should not be
considered an alternative to net income as a measure of performance or to cash
flows as a measure of liquidity. We experienced positive EBITDA of $1.1
million for 1999 compared to negative EBITDA of $6.9 million for 1998. The
increase in EBITDA we experienced throughout 1999 is primarily attributable to
increases in revenue coupled with cost reduction initiatives accompanying our
migration to a facilities-based integrated communications provider. We expect
EBITDA to remain at or near breakeven during early 2000. We expect to see an
increase in EBITDA during late 2000 as we continue to expand our local service
and data offerings and complete deployment of our fiber optic network.

Year Ended December 31, 1998, Compared to Year Ended December 31, 1997

 Revenue

  Total revenue increased 9.0% from $194.9 million in 1997 to $212.6 million
in 1998. This $17.6 million increase was primarily driven by the introduction
of local exchange services into our retail integrated voice suite of services.
Retail integrated voice services consist of local exchange services and retail
long distance services. These two services accounted for $11.9 million and
$1.8 million, respectively, of the increased revenue. Our cumulative number of
local access lines sold increased from approximately 2,600 at December 31,
1997, to approximately 48,500 at December 31, 1998. The other $3.9 million
revenue increase consisted of increased data services revenue of $7.9 million,
partially offset by wholesale long distance revenue decreases of $4.0 million.

  Within wholesale service revenue, prepaid calling card revenue increased
$8.7 million from $5.0 million in 1997 to $13.7 million in 1998. The increase
in prepaid calling card revenue was offset by a decrease in revenue from
wholesale switched origination and termination services. We lost volume
because we priced our international termination services to preserve our
margins. Other factors contributing to this decrease included competitive
pricing pressures, access charge reform and consolidation within the industry.

 Cost of Services

  Cost of services increased 8.6% from $139.0 million in 1997 to $150.9
million in 1998. Cost of services represented 71.0% of revenue for the year
ended December 31, 1998, as compared to 71.3% for 1997. This reflects the
impact of our introduction of local services, changes in the long distance
revenue mix and cost efficiencies gained in our network operations. The
revenue mix impact included an increase in the percentage of revenue
represented by higher margin integrated services from 59.1% in 1997 to 63.1%
in 1998. However, the positive impact of these changes was partially offset by
the higher costs associated with providing local services, which were
introduced in late 1997 and offered initially on a resale basis. In addition,
through the end of 1998, approximately 10% of our planned 3,375-mile fiber
network had been activated, which allowed us to begin reducing certain fixed
costs associated with leased facilities.

  In addition, cost of services was adversely impacted by regulatory matters,
including increased costs related to the public pay phone compensation order.
Effective October 1997, an FCC ruling established a per call compensation plan
requiring us to pay service providers for calls completed using their pay
phones. During the first quarter of 1998, we began assessing a surcharge to
our customers in order to cover these costs.

 Selling, General and Administrative Expenses

  Selling, general and administrative expenses in 1998 increased 28.1% to
$68.6 million, or 32.3% of revenue, as compared to $53.5 million, or 27.5% of
revenue in 1997. The increase in selling, general and administrative

                                      25
<PAGE>

expenses during 1998 was largely attributable to the hiring and increased
marketing and advertising associated with our introduction of local services.
These investments provided us with the ability to continue to expand into new
markets, maximize customer retention and provide for growth. We hired
additional personnel to facilitate the deployment of our fiber optic network.
In 1997 we recorded $2.1 million in compensation expense in connection with
options issued under our 1994 stock plan as part of the 1997 Transactions. In
addition, depreciation and amortization increased 73.3% to $11.5 million in
1998. The increase in depreciation and amortization was primarily due to
capital expenditures related to the expansion of our network facilities and
support infrastructure to accommodate expanded service offerings and increased
traffic volume.

 Other Income (Expense)

  During 1998, interest expense was $25.4 million, compared to $8.8 million in
1997. The increase in interest expense during 1998 is primarily attributable
to our September 1997 issuance of 10 1/2% Senior Notes due 2007 to finance
capital expenditures, working capital and our introduction of local services.
In addition, we capitalized $1.5 million of interest expense associated with
the construction of our local service facilities and fiber networks during
1998.

  Interest income increased to $5.6 million in 1998 from $2.4 million in 1997,
due to the investment of a portion of the proceeds of the 10 1/2% Senior Note
offering.

 EBITDA

  We had negative EBITDA of $6.9 million for 1998 and positive EBITDA of $3.1
million for 1997. The decrease in EBITDA in 1998 is primarily attributable to
the additional SG&A expenses associated with our introduction of local
services and the expansion of our fiber network.

Liquidity and Capital Resources

 Cash Flows

  For the year ended December 31, 1997, we generated $8.2 million of positive
cash flow from operating activities, primarily driven by a net loss of $10.6
million, depreciation and amortization of $6.6 million, and increases in
accounts payable and accrued interest of $4.2 million and $7.1 million,
respectively. Cash used in investing activities in 1997 was $133.2 million,
including $74.6 million used to purchase securities pledged to secure the
first six scheduled interest payments on the 10 1/2% Senior Notes (the
"Restricted Cash"). In addition, investing activities included $35.2 million
utilized for the FiberSouth Acquisition and $22.8 million in capital
expenditures during 1997. Net cash provided by financing activities in 1997
was $191.5 million. This amount consists of $250.0 million of gross proceeds
from the 10 1/2% Senior Notes offering, partially offset by $28.3 million used
for the Share Repurchase, $18.7 million used to pay off existing long-term
debt and $9.5 million in financing costs. We also paid dividends of $1.6
million in part to provide funds for tax obligations owed by BTI's
shareholders as a result of BTI's income reported on the shareholders' income
tax returns. In the Reorganization, we converted from S corporation to C
corporation status for income tax purposes. As a result, we became fully
subject to federal and state income taxes and recorded $2.8 million of
deferred income tax liabilities. There was no corresponding impact on our
results from operations due to net operating losses generated during 1997,
which were partially offset by the recording of a valuation allowance.

  For the year ended December 31, 1998, we used $6.4 million of cash flow to
fund operating activities. This amount consisted primarily of a net loss of
$38.2 million, offset by depreciation and amortization of $11.5 million, and
an increase in accounts payable and accrued expenses of $20.1 million
associated with our capital expenditures and continued operational expansion.
Cash used in investing activities in 1998 was $49.5 million, including capital
expenditures of $66.3 million and an increase in other assets of $3.1 million,
partially offset by the decrease in Restricted Cash of $22.3 million. Capital
expenditures during 1998 were primarily related to the deployment of the fiber
optic network and purchases of equipment for the development of our
facilities-based local exchange services. The $3.1 million increase in other
assets consisted of $1.6 million in capitalized

                                      26
<PAGE>

expenditures for line access fees, and the $1.5 million purchase of a multi-
media franchise to secure service rights within the Raleigh, North Carolina
Market. The decrease in Restricted Cash resulted from the provision of $26.3
million to fund the March and September 1998 interest obligations on the 10
1/2% Senior Notes, net of $4.0 million in related investment earnings. In
addition, during 1998 we satisfied stock and option repurchase obligations
that arose in connection with the FiberSouth Acquisition and under the 1994
Stock Plan. We settled these obligations with a $2.3 million cash payment. The
payment, which is reflected as a $1.5 million adjustment to equity, represents
a reallocation of the original FiberSouth purchase price. Net cash provided by
financing activities in 1998 was $1.6 million which consisted primarily of
$4.1 million in net borrowings on long-term debt partially offset by a
decrease in other long-term liabilities.

  For the year ended December 31, 1999, we used $18.5 million of cash flow to
fund operating activities. A net loss of $44.7 million was the primary use of
funds in the operation of the business. The net loss was offset by $19.4
million of depreciation and amortization, as well as a $6.5 million net
increase in our operating assets and liabilities. These items are associated
with our capital expenditures and ongoing operational expansion. Cash used in
investing activities in 1999 was $61.3 million, consisting of $80.5 million in
capital expenditures, partly offset by a decrease in restricted cash of $23.8
million. Capital expenditures during 1999 were primarily related to the
deployment of the fiber optic network and purchases of equipment for the
continuing development of our facilities-based local exchange services and the
deployment of additional data service offerings. The $4.5 million increase in
other assets consisted entirely of capitalized expenditures for line access
fees and related network provisioning costs. The decrease in Restricted Cash
resulted from the provision of $26.3 million to fund the March and September
1999 interest obligations on the 10 1/2% Senior Notes, net of $2.2 million in
related investment earnings. Net cash provided by financing activities in 1999
was $153.1 million. Financing of $195.8 million, net of expenses, came from
the WCAS Preferred Investment. We intend to use proceeds from the WCAS
investment to expand our current operations. Specifically, we plan to add to
our telecommunications network and fiber optic infrastructure open sales
offices in new markets and enhance our data services such as DSL high-speed
Internet access. Offsetting the $195.8 million investment was a $65.0 million
repurchase of a portion of our outstanding shares of common stock, at a price
of $8.55 per share. Net proceeds from long-term borrowings were $24.9 million
during 1999, which consisted of $4.1 million in net payments on the GE Capital
Facilities offset by a $29.0 million draw on the Bank of America Facility.

 Debt

  10 1/2% Senior Notes. On September 22, 1997, we issued $250.0 million
principal amount of 10 1/2% Senior Notes due 2007. Interest on the 10 1/2%
Senior Notes is payable semi-annually in cash, on each March 15 and September
15.

  The 10 1/2% Senior Notes are unsubordinated indebtedness equal in right of
payment with all of our existing and future unsubordinated indebtedness.
Approximately $74.1 million of the net proceeds from the sale of the 10 1/2%
Senior Notes was used to purchase U.S. government securities to secure and
fund the balance of the first six interest payments on the 10 1/2% Senior
Notes which are held as restricted cash. The 10 1/2% Senior Notes will mature
on September 15, 2007.

  Upon a change of control, as defined in the indenture governing the 10 1/2%
Senior Notes, we will be required to make an offer to purchase the 10 1/2%
Senior Notes at a purchase price equal to 101% of their principal amount, plus
accrued interest.

  The indenture governing the 10 1/2% Senior Notes contains covenants that
affect, and in certain cases significantly limit or prohibit, among other
things, our ability to incur indebtedness, pay dividends, prepay subordinated
indebtedness, repurchase capital stock, make investments, engage in
transactions with stockholders and affiliates, create liens, sell assets and
engage in mergers and consolidations. If we fail to comply with these
covenants, our obligation to repay the 10 1/2% Senior Notes may be
accelerated. However, these limitations are subject to a number of important
qualifications and exceptions. In particular, while the indenture restricts
our

                                      27
<PAGE>

ability to incur additional indebtedness by requiring compliance with
specified leverage ratios, it permits us to incur an unlimited amount of
additional indebtedness to finance the acquisition of equipment, inventory and
network assets and up to $100.0 million of additional indebtedness.

  Effective June 30, 1998, we amended and restated our the GE Capital
Facilities. Borrowings under the GE Capital Facilities are based upon a
percentage of eligible accounts receivable and eligible capital expenditures,
respectively, as defined in the loan agreement. These borrowings can be used
for working capital and other purposes. Borrowings under the GE Capital
Facilities are secured by substantially all of our assets and guaranteed by
us. The borrowings bear interest at the 30-, 60- or 90- day London Interbank
Offered Rate ("LIBOR") or the prime rate, plus an applicable spread which
varies based upon our financial position. We are also required to pay a fee of
0.375% per year on the unused portion of the GE Capital Facilities. At
December 31, 1999, no amounts were outstanding under the GE Capital
Facilities, other than $140,000 in letters of credit. The GE Capital
Facilities require our compliance with various financial and administrative
covenants, including, among others, covenants limiting our ability to incur
debt, create liens, make distributions or stock repurchases, make capital
expenditures, engage in transactions with affiliates, sell assets and engage
in mergers and acquisitions. In addition, the GE Capital Facilities contain
affirmative covenants, including, among others, covenants requiring
maintenance of corporate existence, licenses and insurance, payments of taxes
and the delivery of financial and other information. We are currently in
compliance with these covenants, as amended, but there can be no assurance
that we will be able to continue meeting these covenants or, if required,
obtain additional financing on acceptable terms, and the failure to do so may
have a material adverse impact on our business and operations.

  On September 8, 1999, we obtained the Bank of America Facility. Availability
under this facility is based on the amount of fiber optic network purchased
from Qwest Communications and purchases of related equipment from Nortel
Networks, Inc. Borrowings are secured by a first security interest in the
fiber optic network and related equipment and a second security interest in
substantially all of our assets. These borrowings bear interest, at our
option, at either the 30-, 60- or 90-day LIBOR rate or the prime rate plus an
applicable margin. This margin varies, based on our financial position and
additional equity issuances, from 1.00% to 2.50% for borrowings under the
prime rate option and from 2.00% to 3.50% for borrowings under the LIBOR
option. We are also required to pay of fee of 1.5% per year on the unused
commitment. As of December 31, 1999, there was a total of $29.0 million
outstanding under the Bank of America Facility. The Bank of America Facility
contains various financial covenants with which we must comply on a monthly
and quarterly basis. We are currently in compliance with these covenants, as
amended.

  During the second quarter of 1998, Moody's adjusted our long-term credit
rating from B2 to B3, citing concern that integrated services revenue and
operating cash flow were unlikely to grow as rapidly as Moody's had initially
expected when the 10 1/2% Senior Notes were originally rated. Moody's
indicated that the trend in operating results had the effect of weakening our
anticipated debt protection measures for the intermediate term. However,
Moody's indicated that our strategy to improve operating margins and cash
flows through the migration of our long distance and local traffic over more
of our own switches and network facilities continued to be a sound business
plan. Moody's also affirmed our rating of B1 on the $60.0 million GE Capital
Facilities.

  In November 1998, Standard and Poor's ("S&P") lowered our corporate credit
and senior unsecured debt ratings on our long-term debt from B+ to B and
lowered our rating from BB- to B+ on the GE Capital Facilities. This rating
action reflected concerns similar to those cited by Moody's and also noted the
anticipated operating margin improvements that should result from the
migration of long distance and local traffic to more of our own switches and
fiber network. The revised rating also reflected a stable outlook for us.

 Preferred Equity Investment

  WCAS Preferred Investment. On December 28, 1999, Welsh, Carson, Anderson &
Stowe VII, L.P. and two affiliated funds (together, "WCAS"), all of which are
accredited investors, purchased an aggregate of 200,000 shares of our Series A
preferred stock and warrants to purchase 4,500,000 shares of our common stock

                                      28
<PAGE>

for a purchase price of $200.0 million. Each share of Series A preferred stock
is initially convertible into 116.959 shares of common stock, subject to
adjustment for certain dilutive issuances of our common stock. If not
converted, the Series A preferred stock has a 6% accrued dividend payable upon
conversion in cash or in kind at our election. The purchasers of the Series A
preferred stock can redeem the stock at a price equal to the greater of
liquidation value or fair market value upon the later of December 28, 2006, or
six months after the date on which all amounts owing our 10 1/2% Senior Notes
due 2007 are paid in full. The warrants to purchase 4,500,000 shares of common
stock, subject to adjustment for certain dilutive issuances, have an exercise
price of $0.01 per share and are exercisable for a period of ten years
beginning on the earlier of change in control of BTI Telecom, Inc. or December
28, 2002. The warrants are cancelable in the event we undertake a public
offering of our common stock and our stock achieves certain price levels.

  We plan to use the proceeds from this investment to expand our current
operations. Specifically, we plan to add to our telecommunications network and
fiber optic infrastructure, open sales offices in new markets, and enhance our
data services such as DSL high-speed Internet access. In addition, we used
$65.0 million of the proceeds to repurchase a portion of our outstanding
shares of common stock at a price of $8.55 per share.

 Capital Spending

  We incurred total capital expenditures of $80.5 million during 1999,
including $51.0 million related to our fiber optic network and $29.5 million
in other telecommunications equipment and corporate infrastructure, primarily
for our continued expansion of CLEC operations. Based on our business plan and
growth projections as of December 31, 1999, we estimate capital requirements
through the year 2001 to be between $150 million and $200 million. Capital
requirements include the projected costs of:

  .  Expanding our fiber optic network,
  .  adding sales offices in new geographic locations,
  .  expanding our local service infrastructure, and
  .  enhancing our data service offerings.

  The actual amount and timing of our capital requirements might differ
materially from the foregoing estimate as a result of regulatory,
technological or competitive developments (including market developments and
new opportunities) in the telecommunications industry. We believe that cash on
hand, borrowings expected to be available under the GE Capital Facilities and
the Bank of America Facility and cash flow from operations will be sufficient
to expand our business as currently planned. We expect cash flow from
operations during 2000 to remain at or near breakeven as we continue to expand
our CLEC offerings and complete the deployment of our fiber optic network. In
the event our plans change or our forecasts prove to be inaccurate, the
foregoing sources of funds may prove to be insufficient to fund our planned
growth and operations. We might also require additional capital in the future
(or sooner than currently anticipated) for new business activities related to
our current and planned businesses, or in the event we decide to make
additional acquisitions or enter into joint ventures and strategic alliances.
Sources of additional capital may include public and private debt and equity
offerings, subject to compliance with the provisions in the indenture
governing the 10 1/2% Senior Notes, the GE Capital Facilities and the Bank of
America Facility. Additional financing might not be available to us, or might
not be available on terms acceptable to us and within the restrictions
contained in our financing arrangements.

Year 2000 Issues

  Beginning in 1996, we conducted a thorough review of our information
technology and operating systems and non-information technology systems as
well as the systems of our major customers, vendors (including major suppliers
of switching equipment, fiber optic electronics, and billing and customer care
systems), suppliers, and third-party network service providers to ensure that
the systems would properly recognize the Year 2000. We also reviewed
internally developed software. As a result of this assessment, we developed a
detailed plan to address the Year 2000 issue.

  To date, we have experienced no significant negative effects due to Year
2000 issues. We believe our program was effective in resolving the Year 2000
issues to date and that it will continue to be in the future.

                                      29
<PAGE>

However, it is not possible to anticipate all possible future outcomes,
especially when third parties are involved. Failure by us and/or our major
vendors, third-party network service providers or other material service
providers or customers to continue to adequately address their respective Year
2000 issues could have a material adverse effect on our business, results of
operations and financial condition.

Effects of New Accounting Standards

  In June 1998, the Financial Accounting Standards Board issued Statement of
Financial Accounting Standards No. 133, "Accounting for Derivative Instruments
and Hedging Activities." ("SFAS 133"). SFAS 133 will require the recognition
of all derivatives on our consolidated balance sheet at fair value. SFAS 133,
as amended by SFAS 137, is effective for all quarters of fiscal years
beginning after June 15, 2000. We do not anticipate that the adoption of SFAS
133 will have a significant effect on our results of operations or financial
position.

Inflation

  We do not believe inflation has had a significant impact on our operations.

Item 7A. Quantitative and Qualitative Disclosure

  Although we invest our short-term excess cash balances, the nature and
quality of these investments are restricted under the terms of the Indenture
for the 10 1/2% Senior Notes and our internal investment policies. These
investments are limited primarily to U.S. Treasury securities, certain time
deposits, and high-quality repurchase agreements and commercial paper (with
restrictions on the rating of the companies issuing these instruments). We do
not invest in any derivative or commodity type instruments. In addition, the
restricted cash balance available to fund the next two scheduled interest
payments on the 10 1/2% Senior Notes is invested in U.S. Treasury securities
in accordance with the terms of the related agreements. Accordingly, we are
subject to minimal market risk on any of our investments.

  The majority of our debt, which consists of $250 million of the 10 1/2%
Senior Notes, bears interest at a fixed rate. Although the actual service
requirements of this debt are fixed, changes in interest rates generally could
put us in a position of paying interest that differs from then existing market
rates. The remainder of our debt consists of the GE Capital Facilities and the
Bank of America Facility, which bear interest at variable rates based upon
market conditions and our financial position. As of December 31, 1999,
borrowings under these credit facilities were $29.0 million. Management
believes that this debt does not currently create a significant amount of
interest rate risk and, as such, has not engaged in any related hedging
transactions. However, as market conditions and outstanding borrowings under
this debt change, management intends to continue to evaluate our business
risk, and we might enter into hedging transactions if conditions warrant.

Item 8. Financial Statements and Supplementary Data

  Our consolidated financial statement begin on page F-1 of this Form 10-K.

Item 9. Changes In and Disagreements With Accountants on Accounting and
Financial Disclosure.

  Not applicable.


                                      30
<PAGE>

                                   PART III

Item 10. Directors and Executive Officers of the Registrant.

<TABLE>
<CAPTION>
Name                       Age(1)  Position(s) with Company
- ----                      -------- ------------------------
<S>                       <C>      <C>
Peter T. Loftin.........     41    Chairman, Chief Executive Officer and Director
R. Michael Newkirk......     37    President, Chief Operating Officer and Director
H.A. (Butch) Charlton...     49    Executive Vice President, Chief Technology Officer
Anthony M. Copeland.....     43    Executive Vice President, Secretary and General Counsel
Brian K. Branson........     34    Chief Financial Officer, Treasurer and Director
Thomas F. Darden........     44    Director
Anthony J. deNicola(2)..     35    Director
Thomas E. McInerney(2)..     58    Director
William M. Moore, Jr....     60    Director
Paul J. Rizzo...........     71    Director
</TABLE>

(1) At December 31, 1999
(2) Elected to the Board on February 29, 2000.

  Peter T. Loftin founded BTI and serves as Chief Executive Officer and
Chairman of the Board of Directors. Mr. Loftin has more than 15 years of
experience in the telecommunications industry. He serves on the Advisory Board
of the Duke Heart Center at the Duke University Medical Center, the Steering
Committee for the North Carolina Museum of Natural Sciences, the Board of
Directors of the Greater Raleigh Chamber of Commerce and the Board of Visitors
of the Kenan-Flagler Business School at the University of North Carolina at
Chapel Hill ("UNC-CH"). Mr. Loftin attended North Carolina State University.

  R. Michael Newkirk joined BTI in 1986 and has served as Chief Operating
Officer since October 1996, President since July 1997 and as a director since
August 1997. Mr. Newkirk was Executive Vice President of BTI from March 1994
until October 1996. Mr. Newkirk has more than 15 years of experience in the
telecommunications industry and is President of the Associated Communications
Companies of America. He also serves on the Board of Directors of the
Competitive Telecommunications Association (Comptel), a national organization
that represents telecommunications companies before legislative and regulatory
bodies.

  H.A. (Butch) Charlton has served as Executive Vice President since July
1997. Mr. Charlton had joined FiberSouth as its President and Chief Executive
Officer in April 1997. We acquired the fiber optic network assets of
FiberSouth in September 1997, See "Certain Transactions." Mr. Charlton served
from 1984 to 1997 with DSC Communications Corporation, a manufacturer of
telecommunications equipment for local, long distance and cellular markets,
most recently as Vice President--Public Network Sales. Prior to joining DSC,
Mr. Charlton spent 13 years with Contel Corporation, a local exchange carrier,
holding a variety of positions in the engineering and network planning area.
Mr. Charlton holds a B.S. in Business Finance from the University of Texas at
Dallas.

  Anthony M. Copeland joined BTI as General Counsel in 1992 after serving as
Chief Counsel for the North Carolina Department of Public Instruction and as
Assistant District Attorney for North Carolina's 10th Prosecutorial District.
Mr. Copeland has served on the North Carolina Board of Public
Telecommunications since July 1995, and in July 1996 was appointed to the
Board of Directors of the North Carolina Electronics and Information
Technologies Association. He also is the vice president of the Southeastern
Competitive Carriers Association and is a member of the Federal Communications
Bar Association, the North Carolina State Bar and the North Carolina Bar
Association. Mr. Copeland received his A.B. from Duke University and his J.D.
from the T.M. Cooley Law School at Lansing, Michigan.

  Brian K. Branson was named Chief Financial Officer in August 1996 and
Treasurer and a director in August 1997. Mr. Branson joined BTI in July 1992
as a financial analyst and served in a variety of financial roles prior to his
appointment as Chief Financial Officer. Prior to joining BTI, he worked in the
Entrepreneurial Services Group of Ernst & Young LLP. Mr. Branson is a board
member of the National Telecom Data Exchange. Mr. Branson is a Certified
Public Accountant and holds a B.S. in Accounting and an M.B.A. from Elon
College.

                                      31
<PAGE>

  Thomas F. Darden has served since 1984 as Chairman or Chief Executive
Officer of Cherokee Sanford Group, LLC or its predecessors and affiliates,
which include companies in building materials and environmental remediation
and an institutional investment fund. He also serves as a director of two
public companies, Waste Industries, Inc. and Winston Hotels, Inc., and is a
trustee of Shaw University. Previously, Mr. Darden was a consultant with Bain
and Company in Boston. Mr. Darden holds a B.A. and an M.R.P. in Environmental
Planning from UNC-CH and a J.D. from Yale University.

  Anthony J. deNicola is a partner with WCAS, joining the firm in April 1994.
Prior to that, he worked at William Blair & Company financing middle market
buyouts. Mr. deNicola is currently a director of Centennial Cellular
Corporation. He holds a Bachelor's degree from DePauw University and a M.B.A.
from Harvard Business School. He is a director of Centennial Communications
Corporation and several private companies. He is a trustee of DePauw
University.

  Thomas E. McInerney has served as a general partner of WCAS and other
associated partnerships since 1987. Prior to joining WCAS, Mr. McInerney was
President and Chief Executive Officer of Dama Telecommunications Corporation,
a voice and data communications services company which he co-founded in 1982.
Mr. McInerney has also been President of the Brokerage Services Division and
later Group Vice President--Financial Services of ADP, with responsibility for
the ADP divisions that serve the securities, commodities, bank, thrift and
electronic funds transfer industries. He has also held positions with the
American Stock Exchange, Citibank and American Airlines. Mr. McInerney serves
as a director of Savvis Communications Corporation, The BISYS Group, Inc.,
Centennial Communications Corp., The Cerplex Group, Inc. and SpectraSite
Holdings, Inc. He is also a director of Bridge Information Systems, Inc. and
several other private companies. Mr. McInerney received a B.A. from St. John's
University and attended New York University Graduate School of Business
Administration.

  William M. Moore, Jr. served as Chairman of the Board and Chief Executive
Officer of Trident Financial Corp., a specialty investment bank, from 1975
until its acquisition by KeyCorp on June 1, 1999. He currently serves as a
senior advisor to McDonald Investments, the investment banking subsidiary of
KeyCorp, and as a director of the following private companies: Franklin Street
Partners; Anchor Capital Corp.; Oberlin Capital, LP; MCNC; and Franklin Street
Trust Co. In the past, Mr. Moore served as chairman of the Educational
Foundation at UNC-CH and as the president of the Kenan-Flagler Business School
Foundation at UNC-CH. He currently serves as a trustee of the National
Humanities Center and is an adjunct professor of finance at the Kenan-Flagler
Business School at UNC-CH. Mr. Moore holds a B.S. in Naval Science from the
U.S. Naval Academy and an M.B.A. from the Kenan-Flagler Business School at
UNC-CH.

  Paul J. Rizzo has served as Chairman of the Board of Franklin Street
Partners, a private investment company, since 1996 and also serves as a
director of the following public companies: Kenan Transport Co.;
Pharmaceutical Product Development; Ryder System Inc.; and Johnson & Johnson.
Following his retirement as Vice Chairman of IBM in 1987, Mr. Rizzo became
Dean of the Kenan-Flagler Business School at UNC-CH. He returned to IBM in
1993 as Vice Chairman and retired from that position in 1994. Mr. Rizzo serves
as chairman of the Board of the University of North Carolina Healthcare
System. In addition, he serves as a director of four private companies.

  There are no family relationships between any of our directors or executive
officers.

Item 11. Executive Compensation

 Summary Compensation Information

  The following table sets forth all compensation paid or accrued by us for
services rendered to it in all capacities for the fiscal years ended December
31, 1999, 1998 and 1997, to BTI's Chief Executive Officer and BTI's other
executive officers who earned at least $100,000 in the respective fiscal year
(collectively, the "Named Officers").


                                      32
<PAGE>

                          Summary Compensation Table

<TABLE>
<CAPTION>
                                                             Long-Term
                            Annual Compensation        Compensation Awards
                         ------------------------ ---------------------------
   Name and Principal    Fiscal                   Stock Options  All Other
        Position          Year   Salary   Bonus     (Shares)    Compensation
   ------------------    ------ -------- -------- ------------- ------------
<S>                      <C>    <C>      <C>      <C>           <C>
Peter T. Loftin,
 Chairman and CEO.......  1999  $875,016 $      0           0     $169,786(1)
                          1998   875,016    2,537           0      138,982(2)
                          1997   500,000  129,403           0      275,440(3)
R. Michael Newkirk,
 President and COO......  1999   295,000   55,157           0       17,496(4)
                          1998   168,750  130,000     250,000       16,736(5)
                          1997   125,000  210,313   1,732,960       17,478(6)
Anthony M. Copeland,
 Executive Vice
 President and General
 Counsel................  1999   175,000   18,386           0       13,114(7)
                          1998   145,000   20,000     125,000       12,290(8)
                          1997   120,000   52,048      33,330       12,857(9)
H.A. (Butch) Charlton,
 Executive Vice
 President..............  1999   232,908        0           0       13,800(10)
                          1998   175,000   50,000     125,000        8,300(11)
                          1997   122,052   34,428      33,330            0(12)
Brian K. Branson, Chief
 Financial Officer and
 Treasurer..............  1999   136,667   23,165           0       13,747(13)
                          1998   121,667        0     125,000       13,001(14)
                          1997    95,000   30,929      33,330       13,246(15)
</TABLE>
- --------
(1) Includes $5,496 medical insurance premium cost, $2,213 disability
    insurance cost, $8,520 telephone expense, $109,908 tax planning/consulting
    cost and $42,000 car allowance and personal use of Company vehicles and
    $1,649 of other expenses.
(2) Includes $62,000 of relocation expenses, $5,190 medical insurance premium
    cost, $2,213 disability insurance cost, $4,793 telephone expense, $21,161
    tax planning/consulting cost and $43,625 car allowance and personal use of
    Company vehicles.
(3) Includes $225,600 of relocation expenses, $2,213 disability insurance,
    $3,175 telephone expense, $949 of miscellaneous expenses and $43,503 car
    allowance.
(4) Includes $4,800 of BTI's matching 401(k) Plan and $12,696 representing the
    taxable portion of certain car lease payments.
(5) Includes $4,800 of BTI's matching 401(k) Plan and $11,936 representing the
    taxable portion of certain car lease payments.
(6) Includes $11,177, representing the taxable portion of certain car lease
    payments, and $6,301 of BTI's matching contributions to the 401(k) Plan.
(7) Includes $4,800 of BTI's matching contributions to the 401(k) Plan and
    $8,314 representing the taxable portion of certain car lease payments.
(8) Includes $4,770 of BTI's matching contributions to the 401(k) Plan and
    $7,520 representing the taxable portion of certain car lease payments.
(9) Includes $3,825 car allowance, $4,750 of BTI's matching contributions to
    the 401(k) Plan, and $4,282 representing the taxable portion of certain
    car lease payments.
(10) Includes $4,800 of BTI's matching contribution to the 401(k) Plan and
     $9,000 representing the taxable portion of certain car lease payments.
(11) Includes $4,800 of BTI's matching contribution to the 401(k) Plan and
     $3,500 representing the taxable portion of certain car lease payments.
(12) Salary includes $71,010 paid by FiberSouth and $51,042 paid by BTI.
     Bonuses paid include $22,000 paid by FiberSouth and $12,428 paid by BTI.
(13) Includes $4,560 of BTI's matching contribution to the 401(k) Plan and
     $9,187 representing the taxable portion of certain car lease payments.
(14) Includes $3,041 of BTI's matching contributions to the 401(k) Plan and
     $9,960 representing the taxable portion of certain car lease payments.
(15) Includes $2,000 car allowance, $3,148 of BTI's matching contribution to
     the 401(k) Plan, and $8,098 representing the taxable portion of certain
     car lease payments.


                                      33
<PAGE>

 Option Grants, Exercises and Holdings and Fiscal Year-End Option Values

  The following table summarizes all option grants during the fiscal year
ended December 31, 1999, to the Named Officers:

           Option Grants During Fiscal Year Ended December 31, 1999
<TABLE>
<CAPTION>
                                                                              Potential
                                                                             Realizable
                                                                          Value at Assumed
                                      % of Total                           Annual Rates of
                         Number of     Options                               Stock Price
                           Shares     Granted to                           Appreciation on
                         Underlying   Employees    Exercise or             for Option Term
                          Options   in Fiscal Year Base Price  Expiration -----------------
Name                      Granted        1999       Per Share     Date       5%      10%
- ----                     ---------- -------------- ----------- ---------- -------- --------
<S>                      <C>        <C>            <C>         <C>        <C>      <C>
Peter T. Loftin.........      0            0%          N/A        N/A       N/A      N/A
R. Michael Newkirk......      0            0%          N/A        N/A       N/A      N/A
Anthony M. Copeland.....      0            0%          N/A        N/A       N/A      N/A
H.A. (Butch) Charlton...      0            0%          N/A        N/A       N/A      N/A
Brian K. Branson........      0            0%          N/A        N/A       N/A      N/A
</TABLE>
- --------

  The following table sets forth certain information concerning the number and
value of unexercised options held by the Named Officers as of December 31,
1999. No stock options were exercised in 1999.

                         Fiscal Year End Option Values

<TABLE>
<CAPTION>
                         Number of Securities Underlying         Value of Unexercised
                             Unexercised Options at              In-the-Money Options
                                December 31, 1999               at December 31, 1999(1)
                         -----------------------------------   -------------------------
Name                      Exercisable        Unexercisable     Exercisable Unexercisable
- ----                     -----------------  ----------------   ----------- -------------
<S>                      <C>                <C>                <C>         <C>
Peter T. Loftin.........                  0                 0  $        0     $     0
R. Michael Newkirk......          1,899,626            83,334  15,496,792     462,504
Anthony M. Copeland.....            116,664            41,666     747,442     231,246
H.A. (Butch) Charlton...            116,664            41,666     747,442     231,246
Brian K. Branson........            116,664            41,666     747,442     231,246
</TABLE>
- --------
(1) Value based on the difference between the fair market value of a share of
    Common Stock at December 31, 1999 ($8.55), as determined in good faith by
    the Board of Directors, and the exercise price of the options.

 Director Compensation

  Our directors receive no compensation for serving as such but we do
reimburse their out-of-pocket expenses to attend our meetings. In 1999 each
existing director who was not an employee of ours (excluding WCAS appointed
directors) was granted an option to purchase 2,667 shares of common stock at
an exercise price of $7.50 per share, vesting in full upon grant.

 Severance Agreements

  In December 1998, we entered into severance agreements with Mr. Newkirk, Mr.
Charlton, Mr. Copeland and Mr. Branson. These agreements require us to pay
these officers severance if their employment by us is terminated, other than
for cause, within three years of:

    (1) the date on which Peter T. Loftin is no longer Chairman of our Board
  of Directors; or
    (2) the sale of our company.


                                      34
<PAGE>

 Severance Agreements

  In December 1998, we entered into severance agreements with Mr. Newkirk, Mr.
Charlton, Mr. Copeland and Mr. Branson. These agreements require us to pay
these officers severance if their employment by us is terminated, other than
for cause, within three years of:

    (1) the date on which Peter T. Loftin is no longer Chairman of our Board
        of Directors; or
    (2) the sale of our company.

The severance payments would be payable over three years and include:

    (1) three times the officer's annual base salary for the full calendar
        year prior to termination;

    (2) three times the officer's cash bonuses for the full calendar year
        prior to termination;

    (3) three times the officer's average annual commissions for the two full
        calendar years prior to termination; and

    (4) fringe benefits and perquisites as provided immediately prior to
        termination.

In addition, the officer would get use of his company car and reimbursement of
up to $10,000 for all reasonable executive out-placement services for up to 12
months.

 Compensation Committee Interlocks and Insider Participation

  In     1999 we established a compensation committee to review compensation
beginning in 2000. The committee consists of Messrs. Darden, Moore and Rizzo,
none of whom have ever been employees of our company. The compensation
committee reviews and acts on matters relating to compensation levels and
benefit plans for our executive officers and key employees, including salary
and stock options. The compensation committee is also responsible for granting
stock options and other awards to be made under our existing incentive
compensation plans.

                                      35

<PAGE>

<TABLE>
<CAPTION>
                                            Beneficial Ownership
                          --------------------------------------------------------
                                                  Series A Preferred
                               Common Stock             Stock
                          ---------------------- --------------------  Percentage
                           Number of  Percent of Number of Percent of Total Voting
Name of Beneficial Owner    Shares     Class(1)   Shares     Class       Power
- ------------------------  ----------- ---------- --------- ---------- ------------
<S>                       <C>         <C>        <C>       <C>        <C>
Welsh, Carson, Anderson
 & Stowe VIII, L.P.(3)..   23,391,800    20.2     200,000    100.0        20.2
Directors and executive
 officers as a group (10
 persons)(2)............  118,057,079   100.0     200,000        *       100.0
</TABLE>
- --------
* Less than one percent.
(1) Based on a total of 92,397,661 shares of common stock outstanding as of
    February 29, 2000, and with respect to each director, Named Officer and
    shareholder beneficially owning more than 5% of our common stock, the
    shares of common stock that would be outstanding if the director or Named
    Officer exercised options to purchase shares of common stock which are
    exercisable within 60 days of February 29, 2000, or the shareholder
    exercised the right to convert shares of Series A preferred stock into
    shares of common stock; and with respect to the directors, Named Officers
    and 5% shareholders as a group, the shares that would be outstanding if
    each had exercised the options and converted the Series A preferred stock
    into common stock.
(2) Consists entirely of shares of common stock that such person has the right
    to purchase pursuant to options exercisable within 60 days of February 29,
    2000.
(3) Consists entirely of shares of common stock that are issuable upon the
    conversion of the 200,000 shares of Series A preferred stock held by WCAS,
    which convert at the rate of 116.959 shares of common stock for each share
    of Series A preferred stock. All shares owned by WCAS are deemed to be
    beneficially owned by Mr. deNicola and Mr. McInerney, who are partners of
    WCAS, but the shares are counted only once in determining the amount
    outstanding and the percentage of ownership.

Item 13. Certain Relationships and Related Transactions

  Prior to termination in September 1999, we leased on a month-to-month basis
a townhouse in Raleigh, North Carolina for relocation of employees and a
condominium in Wilmington, North Carolina for corporate and customer
entertainment from Peter T. Loftin, Chairman and Chief Executive Officer and
our sole shareholder. We made payments for the townhouse of $20,000 in 1999.
We made payments for the condominium of $20,000 in 1999.

  Prior to termination in September 1999, we also leased a corporate aircraft
from an entity controlled by Mr. Loftin. Our payments for the aircraft, which
is subject to a five-year lease entered into in November 1995, were $171,000
in 1999. This lease was a "dry" lease, which means that we pay all costs of
operation of the aircraft.

  Pursuant to a Shareholders' Agreement, Mr. Loftin was entitled to receive
distributions in amounts sufficient to pay his taxes resulting from ownership
of BTI while we were an S corporation. In addition, he was entitled to receive
dividends in an amount equal to $61,736 per month (the "Additional
Dividends"). Pursuant to the Shareholders' Agreement, Mr. Loftin was required
to loan the Additional Dividends paid to him through June 1996 to us. This
loan bears interest at prime and was payable over 24 months through September
1999. During 1999, the highest amount outstanding under the loan was $763,000
and at December 31, 1999, the principal balance of the loan was $0. The
Shareholders' Agreement and the right to receive Additional Dividends
terminated in September 1997. However, we are required to reimburse Mr. Loftin
for his tax obligations arising from income we earned while we were an S
corporation. We believe that any such reimbursements will not have a material
adverse effect on us.

  Directors Anthony J. deNicola and Thomas E. McInerney are both partners in
WCAS. As part of the WCAS Preferred Investment, WCAS has the right to appoint
two directors to our Board as long as WCAS beneficially owns at least
11,700,000 shares of common stock, including the assumed conversion of the
Series A preferred stock and the warrants into shares of our common stock.
Directors deNicola and McInerney are the appointees of WCAS.

                                      36
<PAGE>

                                    PART IV

Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K

  (a) The following Financial Statements, Financial Statement Schedules and
Exhibits are filed as part of this report:

    (1) Financial Statements.

    See Index to Consolidated Financial Statements on page F-1.

    (2) Financial Statement Schedules.

    See Index to Consolidated Financial Statements on page F-1.

  All other financial statement schedules for which provision is made in
Regulation S-X are omitted because they are not required under the related
instructions, are inapplicable, or the required information is given in the
financial statements, including the notes thereto and, therefore, have been
omitted.

    (3) Exhibits.

    See Exhibit Index in Item 14 (c) below

  (b) The Registrant filed no reports on Form 8-K during the fourth quarter of
the fiscal year ended December 31, 1999.

  (c) Exhibits

<TABLE>
<CAPTION>
 Exhibit No.                             Description
 -----------                             -----------
 <C>         <S>
  2.1*       Agreement and Plan of Merger as of September 17, 1997, among
             Business Telecom, Inc., BTI Telecom Corp., and BTI OpCo Inc.
  2.2*       Asset Purchase Agreement dated September 17, 1997, between
             FiberSouth, Inc., and Business Telecom, Inc.
  3.1**      Articles of Restatement of BTI Telecom Corp.
  3.2**      Second Amended and Restated Bylaws of BTI Telecom Corp.
  4.1*       Indenture dated as of September 22, 1997, among BTI Telecom Corp.,
             Business Telecom, Inc. and First Trust of New York, National
             Association, as Trustee, relating to the 10 1/2% Senior Notes due
             2007 of BTI Telecom Corp.
  4.2*       Registration Rights Agreement dated September 22, 1997, between
             BTI Telecom Corp. and Morgan Stanley & Co. Incorporated and
             Merrill Lynch, Pierce, Fenner & Smith Incorporated.
  4.3*       Pledge and Security Agreement dated as of September 22, 1997, from
             BTI Telecom Corp., as Pledgor, and Business Telecom, Inc., as
             Guarantor, to First Trust of New York, National Association, as
             Trustee.
 10.1*       1994 Stock Plan.
 10.2+       1997 Stock Plan, as amended.
 10.3*       Second Amended and Restated Loan Agreement dated September 22,
             1997, between Business Telecom, Inc. and General Electric Capital
             Corporation and the other financial institutions party thereto
             from time to time as Lenders and General Electric Capital
             Corporation as Agent (the "GE Capital Agreement").
 10.4*       Future Advance Promissory Note, dated June 30, 1997, made by
             ComSouth Cable International, Inc. in favor of Business Telecom,
             Inc.
 10.5*       Subordinated Promissory Note, dated August 31, 1997, made by
             Business Telecom, Inc. in favor of Peter T. Loftin.
 10.6*       Employment Letter Agreement, dated March 20, 1997, and March 26,
             1997, between FiberSouth, Inc. and H.A. (Butch) Charlton, as
             amended effective October 1, 1997.
 10.7*       Interconnection Agreement, dated November 5, 1997, between
             Business Telecom, Inc., and BellSouth Telecommunications, Inc.
</TABLE>

                                      37
<PAGE>

<TABLE>
<CAPTION>
 Exhibit No.                             Description
 -----------                             -----------
 <C>         <S>
 10.8*       Lease, dated May 13, 1994, between RBC Corporation and Business
             Telecom, Inc., as amended March 1, 1995, November 30, 1995, and
             May 15, 1997 (the "Lease").
 10.9*+      IRU Agreement dated October 31, 1997, between QWEST Communications
             Corporation and Business Telecom, Inc.
 10.10***    First and Second Amendments to the GE Capital Agreement.
 10.11***    Amendments Four, Five and Six to the Lease.
 10.12++     First Amendment to IRU Agreement, entered into on April 19, 1999,
             between Qwest Communications Corporation and Business Telecom,
             Inc.
 10.13+      Commitment Letter and Summary of Indicative Terms and Conditions
             between Business Telecom, Inc. and Bank of America, dated July 16,
             1999.
 10.14+      Employee Stock Purchase Plan.
 10.15+      Third Amendment to the GE Capital Agreement.
 10.16+      Form of Executive Severance Agreement.
 10.17++     Fourth Amendment to the GE Capital Agreement.
 10.18++     Loan Agreement, entered into on September 8, 1999, between
             Business Telecom, Inc. and Bank of America, National Association
             and the other financial institutions party thereto from time to
             time as lenders and Bank of America, National Association as
             Agent.
 10.19++     First Amendment to the Bank of America Loan Agreement.
 10.20++     Fifth Amendment to the GE Capital Agreement.
 10.21**     Shareholders Agreement among BTI Telecom Corp., Peter T. Loftin,
             Welsh, Carson, Anderson & Stowe VIII, L.P., WCAS Information
             Partners, L.P., and BTI Investors LLC, dated December 28, 1999.
 10.22**     Redemption Agreement among BTI Telecom Corp., Welsh, Carson,
             Anderson & Stowe VIII, L.P., WCAS Information Partners, L.P., and
             BTI Investors LLC, dated December 28, 1999.
 10.23**     Investor Rights Agreement among BTI Telecom Corp., Welsh, Carson,
             Anderson & Stowe VIII, L.P., WCAS Information Partners, L.P., and
             BTI Investors LLC, dated December 28, 1999.
 10.24**     Common Stock Purchase Warrant issued by BTI Telecom Corp. to
             Welsh, Carson, Anderson & Stowe VIII, L.P., dated December 28,
             1999.
 10.25**     Common Stock Purchase Warrant issued by BTI Telecom Corp. to WCAS
             Information Partners, L.P., dated December 28, 1999.
 10.26**     Common Stock Purchase Warrant issued by BTI Telecom Corp. to BTI
             Investors LLC, dated December 28, 1999.
 10.27**     Series A Preferred Stock Purchase Agreement among BTI Telecom
             Corp., FS Multimedia, Inc., Welsh, Carson, Anderson & Stowe VIII,
             L.P., WCAS Information Partners, L.P., and BTI Investors, LLC,
             dated December 28, 1999.
 10.28       Agreement between BellSouth Telecommunications Inc. and Business
             Telecom, Inc., dated February 21, 2000.
 11.1        Computation of Earnings Per Common Share.
 12.1        Computation of Ratio of Earnings to Fixed Charges.
 21.1+++     Subsidiaries of BTI Telecom Corp.
 27.1        Financial Data Schedule for the Year Ended December 31, 1999
</TABLE>
- --------
  * Filed as an exhibit to the Registration Statement on Form S-4 (File No.
    333-41723).
 ** Filed as an exhibit to the Current Report on Form 8-K filed January 12,
    2000.
*** Filed as an exhibit to the Annual Report on Form 10-K for the year ended
    December 31, 1998.
  + Filed as an exhibit to the Registration Statement on Form S-1 (File No.
    333-83101).
 ++ Filed as an exhibit to the Quarterly Report on Form 10-Q for the quarter
    ended September 30, 1999.
+++ Filed as an exhibit to the Annual Report on Form 10-K for the year ended
    December 31, 1997.
  + Confidential treatment requested.

                                       38
<PAGE>

                                  SIGNATURES

  Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed
on our behalf by the undersigned, thereunto duly authorized.

                                          BTI Telecom Corp.

Date: March 30, 2000                              /s/ Peter T. Loftin
                                          By: _________________________________
                                                      Peter T. Loftin,
                                                  Chief Executive Officer

  Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed below by the following persons on behalf of the
Registrant and in the capacities and on the dates indicated.

<TABLE>
<CAPTION>
              Signature                          Title                   Date
              ---------                          -----                   ----

<S>                                    <C>                        <C>
       /s/ Peter T. Loftin             Chairman, Chief Executive    March 30, 2000
______________________________________  Officer (Principal
           Peter T. Loftin              Executive Officer) and
                                        Director

       /s/ Brian K. Branson            Chief Financial Officer      March 30, 2000
______________________________________  (Principal Financial and
           Brian K. Branson             Accounting Officer) and
                                        Director

      /s/ R. Michael Newkirk           President, Chief Operating   March 30, 2000
______________________________________  Officer and Director
          R. Michael Newkirk

       /s/ Thomas F. Darden            Director                     March 30, 2000
______________________________________
           Thomas F. Darden

    /s/ William M. Moore, Jr.          Director                     March 30, 2000
______________________________________
        William M. Moore, Jr.

        /s/ Paul J. Rizzo              Director                     March 30, 2000
______________________________________
            Paul J. Rizzo

     /s/ Anthony J. deNicola           Director                     March 30, 2000
______________________________________
         Anthony J. deNicola

     /s/ Thomas E. McInerney           Director                     March 30, 2000
______________________________________
         Thomas E. McInerney
</TABLE>

                                      39
<PAGE>

                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
<S>                                                                        <C>
Report of Independent Auditors............................................  F-2
Consolidated Balance Sheets as of December 31, 1998 and 1999..............  F-3
Consolidated Statements of Operations for the Years Ended December 31,
 1997, 1998 and 1999......................................................  F-4
Consolidated Statements of Redeemable Preferred Stock and Shareholders'
 Deficit for the Years Ended December 31, 1997, 1998 and 1999.............  F-5
Consolidated Statements of Cash Flows for the Years Ended December 31,
 1997, 1998 and 1999......................................................  F-6
Notes to Consolidated Financial Statements................................  F-7
Schedule
Schedule II--Valuation and Qualifying Accounts............................ F-19
</TABLE>

                                      F-1
<PAGE>

                        REPORT OF INDEPENDENT AUDITORS

The Board of Directors and Shareholders
BTI Telecom Corp.

  We have audited the accompanying consolidated balance sheets of BTI Telecom
Corp. and subsidiaries as of December 31, 1999 and 1998, and the related
consolidated statements of operations, redeemable preferred stock and
shareholders' deficit and cash flows for each of the three years in the period
ended December 31, 1999. Our audits also included the financial statement
schedule listed in the Index on page F-1. These consolidated financial
statements and schedule are the responsibility of the Company's management.
Our responsibility is to express an opinion on these consolidated financial
statements and schedule based on our audits.

  We conducted our audits in accordance with auditing standards generally
accepted in the United States. Those standards require that we plan and
perform the audits to obtain reasonable assurance about whether the
consolidated financial statements are free of material misstatement. An audit
includes examining, on a test basis, evidence supporting the amounts and
disclosures in the consolidated financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall consolidated financial statement
presentation. We believe that our audits provide a reasonable basis for our
opinion.

  In our opinion, the consolidated financial statements referred to above
present fairly, in all material respects, the financial position of BTI
Telecom Corp. and subsidiaries at December 31, 1999 and 1998, and the results
of their operations and their cash flows for each of the three years in the
period ended December 31, 1999 in conformity with accounting principles
generally accepted in the United States. Also, in our opinion, the related
financial statement schedule, when considered in relation to the basic
financial statements taken as a whole, presents fairly in all material
respects the information set forth therein.

                                          Ernst & Young LLP

Raleigh, North Carolina
January 17, 2000

                                      F-2
<PAGE>

                               BTI TELECOM CORP.

                          CONSOLIDATED BALANCE SHEETS
                       (In thousands, except share data)

<TABLE>
<CAPTION>
                                                              December 31,
                                                           --------------------
                                                             1998       1999
                                                           ---------  ---------
<S>                                                        <C>        <C>
Assets
Current assets:
  Cash and cash equivalents..............................  $  12,767  $  86,149
  Restricted cash........................................     27,282     28,997
  Accounts receivable, net...............................     25,840     34,157
  Accounts and notes receivable from related parties.....        344        617
  Other current assets...................................      1,551      1,456
                                                           ---------  ---------
    Total current assets.................................     67,784    151,376
Equipment, furniture and fixtures:
  Equipment, furniture and fixtures......................    103,416    200,059
  Construction in progress...............................     27,052     10,925
  Less: accumulated depreciation and amortization........     28,508     44,410
                                                           ---------  ---------
    Total equipment, furniture and fixtures..............    101,960    166,574
Other assets, net........................................     13,929     16,884
Restricted cash, non-current.............................     25,498        --
                                                           ---------  ---------
    Total assets.........................................  $ 209,171  $ 334,834
                                                           =========  =========
Liabilities, redeemable preferred stock and shareholders'
 deficit
Current liabilities:
  Accounts payable.......................................  $  46,376  $  59,546
  Accrued expenses.......................................      3,461      3,931
  Accrued interest.......................................      7,772      8,203
  Shareholder note payable...............................        763        --
  Advance billings and other liabilities.................      4,813      5,993
                                                           ---------  ---------
    Total current liabilities............................     63,185     77,673
Long-term debt...........................................    254,119    279,000
Other long-term liabilities..............................      1,709      1,747
                                                           ---------  ---------
    Total liabilities....................................    319,013    358,420
Redeemable preferred stock, $.01 par value, authorized
 10,000,000 shares:
  Series A redeemable convertible preferred stock,
   200,000 shares issued and outstanding (aggregate
   liquidation preference of $200,000)...................        --     195,756
Shareholders' deficit:
  Common stock, no par value, authorized 500,000,000
   shares, 100,000,000 and 92,397,661 shares issued and
   outstanding in 1998 and 1999, respectively............        857      1,864
  Common stock warrants..................................        --      27,000
  Unearned compensation..................................        (35)      (737)
  Accumulated deficit....................................   (110,664)  (247,469)
                                                           ---------  ---------
    Total shareholders' deficit..........................   (109,842)  (219,342)
                                                           ---------  ---------
Total liabilities, redeemable preferred stock and
 shareholders' deficit...................................  $ 209,171  $ 334,834
                                                           =========  =========
</TABLE>

          See accompanying notes to consolidated financial statements.

                                      F-3
<PAGE>

                               BTI TELECOM CORP.

                     CONSOLIDATED STATEMENTS OF OPERATIONS
                     (In thousands, except per share data)

<TABLE>
<CAPTION>
                                                   Year Ended December 31,
                                                  ----------------------------
                                                    1997      1998      1999
                                                  --------  --------  --------
<S>                                               <C>       <C>       <C>
Revenue.......................................... $194,949  $212,554  $260,049
Cost of services.................................  139,030   150,901   173,153
                                                  --------  --------  --------
Gross profit.....................................   55,919    61,653    86,896
Selling, general and administrative expenses.....   53,518    68,554    86,133
Depreciation and amortization....................    6,613    11,457    19,412
                                                  --------  --------  --------
Loss from operations.............................   (4,212)  (18,358)  (18,649)
Other income (expense):
Interest expense.................................   (8,806)  (25,430)  (28,531)
Other income, principally interest...............    2,379     5,555     2,454
                                                  --------  --------  --------
Loss before income taxes.........................  (10,639)  (38,233)  (44,726)
Income taxes.....................................      --        --        --
                                                  --------  --------  --------
Net loss......................................... $(10,639) $(38,233) $(44,726)
                                                  ========  ========  ========
Dividend on preferred stock......................      --        --    (27,000)
                                                  --------  --------  --------
Net loss available for common shareholders....... $(10,639) $(38,233) $(71,726)
                                                  ========  ========  ========
Basic and diluted loss per share................. $   (.06) $   (.38) $   (.72)
                                                  ========  ========  ========
Weighted average shares outstanding..............  172,603   100,000    99,938
                                                  ========  ========  ========
</TABLE>



          See accompanying notes to consolidated financial statements.

                                      F-4
<PAGE>

                               BTI TELECOM CORP.

             CONSOLIDATED STATEMENTS OF REDEEMABLE PREFERRED STOCK
                           AND SHAREHOLDERS' DEFICIT
                                 (In thousands)

<TABLE>
<CAPTION>
                           Redeemable
                         Preferred Stock                 Shareholders' Deficit
                         --------------- -------------------------------------------------------
                                                  Common                               Total
                                         Common   Stock   Accumulated   Unearned   Shareholders'
                            Series A     Stock   Warrants   Deficit   Compensation    Deficit
                         --------------- ------  -------- ----------- ------------ -------------
<S>                      <C>             <C>     <C>      <C>         <C>          <C>
Balance at December
 31,1996................    $    --      $  400  $   --    $   1,975     $ --        $   2,375
 Net loss...............         --         --       --      (10,639)      --          (10,639)
 Distributions..........         --         --       --       (1,587)      --           (1,587)
 Repurchase of shares...         --        (363)     --      (27,922)      --          (28,285)
 Acquisition of
  FiberSouth............         --         --       --      (32,175)      --          (32,175)
 Compensation related to
  stock options.........         --         820      --          --        (82)            738
 Decrease in unrealized
  gains.................         --         --       --           (1)      --               (1)
                            --------     ------  -------   ---------     -----       ---------
Balance at December
 31,1997................    $            $  857  $   --    $ (70,349)    $ (82)      $ (69,574)
 Net loss...............         --         --       --      (38,233)      --          (38,233)
 Distributions..........         --         --       --         (606)      --             (606)
 Compensation related to
  stock options.........         --         --       --          --         47              47
 Decrease in unrealized
  gains.................         --         --       --           (1)      --               (1)
 Settlement of stock and
  option repurchase
  obligations...........         --         --       --       (1,475)      --           (1,475)
                            --------     ------  -------   ---------     -----       ---------
Balance at December
 31,1998................    $    --      $  857  $   --    $(110,664)    $ (35)      $(109,842)
 Net loss...............         --         --       --      (44,726)      --          (44,726)
 Distributions..........         --         --       --          (82)      --              (82)
 Repurchase of shares...         --          (3)     --      (64,997)      --          (65,000)
 Compensation related to
  stock options.........         --       1,010      --          --       (702)            308
 Issuance of preferred
  stock and related
  warrants..............     168,756        --    27,000         --        --           27,000
 Dividend on preferred
  stock ................      27,000        --       --      (27,000)      --          (27,000)
                            --------     ------  -------   ---------     -----       ---------
Balance at December 31,
 1999...................    $195,756     $1,864  $27,000   $(247,469)    $(737)      $(219,342)
                            ========     ======  =======   =========     =====       =========
</TABLE>

          See accompanying notes to consolidated financial statements.

                                      F-5
<PAGE>

                               BTI TELECOM CORP.

                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (In thousands)

<TABLE>
<CAPTION>
                                                  Year Ended December 31,
                                                -----------------------------
                                                  1997       1998      1999
                                                ---------  --------  --------
<S>                                             <C>        <C>       <C>
Operating Activities:
Net loss....................................... $ (10,639) $(38,233) $(44,726)
Adjustments to reconcile net loss to net cash
 provided by (used in) operating activities:
  Depreciation.................................     5,427     9,201    15,930
  Amortization.................................     1,186     2,256     3,482
  Non-cash compensation related to stock
   options.....................................       738        47       308
  Changes in operating assets and liabilities:
    Accounts receivable........................       307    (3,775)   (8,317)
    Accounts and notes receivable from related
     parties...................................      (645)      301      (273)
    Other assets...............................      (437)      150      (155)
    Accounts payable and accrued expenses......     4,168    20,057    13,640
    Accrued interest expense...................     7,100       540       431
    Advance billings and other liabilities.....     1,006     3,038     1,218
                                                ---------  --------  --------
Net cash provided by (used in) operating
 activities....................................     8,211    (6,418)  (18,462)
Investing Activities:
  Change in restricted cash....................   (74,583)   22,262    23,783
  Sales of marketable securities...............       --          6       --
  Purchases of equipment, furniture and
   fixtures, net...............................   (22,792)  (66,311)  (80,544)
  Purchase of FiberSouth assets................   (35,186)      --        --
  Purchases of other assets....................      (687)   (3,123)   (4,506)
  Settlement of FiberSouth stock option
   repurchase obligation.......................       --     (2,300)      --
                                                ---------  --------  --------
Net cash used in investing activities..........  (133,248)  (49,466)  (61,267)
Financing Activities:
  Net (payments on) proceeds from long-term
   debt........................................   (18,671)    4,119    24,881
  Proceeds from senior notes...................   250,000       --        --
  Proceeds from issuance of redeemable
   preferred stock.............................       --        --    195,756
  Decrease in other long-term liabilities......      (159)      (89)      --
  Payments of shareholder note payable.........      (232)     (943)     (763)
  Increase in deferred financing costs and
   other assets................................    (9,523)     (832)   (1,681)
  Repurchase of common stock...................   (28,286)      --    (65,000)
  Distributions paid...........................    (1,587)     (606)      (82)
                                                ---------  --------  --------
Net cash provided by financing activities......   191,542     1,649   153,111
                                                ---------  --------  --------
Increase (decrease) in cash and cash
 equivalents...................................    66,505   (54,235)   73,382
Cash and cash equivalents at beginning of
 period........................................       497    67,002    12,767
                                                ---------  --------  --------
Cash and cash equivalents at end of period..... $  67,002  $ 12,767  $ 86,149
                                                =========  ========  ========
</TABLE>

          See accompanying notes to consolidated financial statements.

                                      F-6
<PAGE>

                               BTI TELECOM CORP.

                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1: DESCRIPTION OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

  Description of Business--BTI Telecom Corp. and its majority owned
subsidiaries (the "Company" or "BTITC") provide (1) integrated retail
services, which include long distance, local, paging, advanced intelligent
network applications, operator and other enhanced services, primarily to small
to medium-sized business customers located in the southeastern United States;
(2) data services, which include dial-up and dedicated Internet service, DSL
high-speed Internet access, private line, frame relay and ATM services; and
(3) wholesale voice services, which include switched/dedicated access and
prepaid calling card services primarily to other telecommunication carriers.
The Company serves its customers utilizing an advanced fiber optic
telecommunications network consisting of both leased and owned transmission
capacity.

  Basis of Presentation--The consolidated financial statements include the
accounts of the Company and its wholly owned subsidiaries after elimination of
all significant intercompany transactions.

  Use of Estimates--The preparation of financial statements in conformity with
generally accepted accounting principles requires management to make estimates
and assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements, and the reported amounts of revenue and expenses during the
reporting period. Actual results could differ from those estimates.

  Cash and Cash Equivalents--The Company considers highly liquid, short-term
investments with a maturity of three months or less when purchased to be cash
equivalents.

  Restricted Cash--Restricted cash consists of pledged securities being held
as security for certain scheduled interest payments due on the Company's ten
year 10 1/2% notes ("Senior Notes"). The securities were purchased pursuant to
the pledge agreement executed in connection with the issuance of the Senior
Notes. The balance as of December 31, 1999 includes securities pledged for the
remaining scheduled interest payments through September 2000 (Note 2).

  Equipment, Furniture and Fixtures--Equipment, furniture and fixtures is
stated at cost, including labor and other direct costs associated with the
installation of network facilities. Improvements that significantly add to
productive capacity or extend the useful life are capitalized, while repairs
and maintenance are expensed as incurred. Depreciation is provided using the
straight-line method over the estimated useful lives of various assets,
ranging from 5 to 20 years.

  Interest is capitalized as part of the cost of constructing the Company's
fiber optic network. The amount capitalized for the year ended December 31,
1998 and 1999 was approximately $1.5 million and $1.8 million, respectively.
There were no amounts capitalized in 1997.

  Costs associated with fiber optic network segments under construction are
classified as "Construction in progress" in the accompanying consolidated
balance sheets. Upon completion of network segments, these costs will be
transferred into service and depreciated over their useful lives.

  Other Assets--Costs incurred in connection with obtaining long-term
financing have been deferred and are being amortized over the terms of the
related debt agreements. Deferred costs relating to long-term financing at
December 31, 1998 and 1999 were $11.2 million and $12.9 million, respectively.
Accumulated amortization of these costs at December 31, 1998 and 1999 was $2.0
million and $3.4 million, respectively.

  Line access costs are capitalized and amortized over the estimated period
the related lines will be used by the Company (24 months to 60 months) using
the straight line method. Deferred line access costs at December 31, 1998 and
1999 were $7.5 million and $12.0 million, respectively, with accumulated
amortization of $4.8 million and $6.4 million, respectively.

                                      F-7
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)


  The balance in "Other Assets" as of December 31, 1998 and 1999 also includes
$1.5 million for the multi-media franchise the Company purchased from a
related company (Note 9). This asset is being amortized using the straight
line method over a four year period, with accumulated amortization at December
31, 1998 and 1999 of $.1 million and $.5 million, respectively.

  Supplemental Cash Flow Information--The Company paid interest of $1.7
million, $26.4 million and $29.9 million for the years ended December 31,
1997, 1998 and 1999, respectively. The transfer of paging equipment from
inventory to equipment for the years ended December 31, 1997 and 1998 was $.4
million and $.3 million, respectively. There were no transfers of paging
equipment during 1999. The Company paid no income taxes for the years ended
December 31, 1997, 1998 and 1999.

  Concentrations of Credit Risk--Financial instruments that potentially
subject the Company to concentration of credit risk consist principally of
trade accounts receivable which are unsecured. The Company's risk is limited
due to the fact that there is no significant concentration with one particular
customer. The Company uses the allowance method of accounting for
uncollectible accounts receivable. The provision for uncollectible accounts
was $5.3 million and $3.8 million as of December 31, 1998 and 1999,
respectively.

  Revenue Recognition--Revenue for telecommunications services is recognized
as services are provided. Due to the timing of the Company's billing cycles,
at any point in time, certain services have been provided to customers which
have not yet been billed. Revenue which has been earned but not yet billed to
customers amounts to $5.0 million and $5.9 million at December 31, 1998 and
1999, respectively, and is recorded as accounts receivable in the Company's
consolidated balance sheets. Additionally, the Company invoices customers one
month in advance for certain recurring services resulting in advance billings
of $3.9 million and $5.6 million at December 31, 1998 and 1999, respectively.

  Advertising Expense--In accordance with Statement of Position 93-7
"Reporting on Advertising Costs," the Company capitalized $.5 million in
direct response advertising costs in 1997, the total of which was completely
amortized as of December 31, 1998. All other advertising costs are expensed as
incurred. The Company expensed $1.1 million, $3.1 million and $2.8 million in
advertising costs during 1997, 1998 and 1999, respectively.

  Income Taxes--Deferred tax assets and liabilities are determined based on
differences between the financial reporting and tax basis of assets and
liabilities and are measured using the enacted tax rates and laws anticipated
to be in effect when those differences are expected to reverse. The Company
provides a valuation allowance for its deferred tax assets when it is more
likely than not that some portion or all of the deferred tax assets will not
be realized.

  Prior to the Company's reorganization in 1997 (Note 2), the Company had
elected to be taxed for federal and state purposes as an S corporation under
the provisions of the Internal Revenue Code. Consequently, income, losses and
credits were passed through directly to the shareholders, rather than being
taxed at the corporate level.

  Basic and Diluted Loss Per Share--Basic loss per share is calculated by
dividing net loss by the weighted average number of common shares outstanding
for the period. Diluted loss per share generally includes any dilutive effects
of options, warrants and convertible securities. At December 31, 1997, 1998
and 1999, common stock equivalents were excluded from the diluted loss per
share calculations due to their anti-dilutive effect as a result of the
Company's net loss for these years.

  Accounting for Stock Options--In 1996, the Company adopted Statement of
Financial Accounting Standards No. 123 ("SFAS 123"), "Accounting for Stock-
Based Compensation," which gives companies the option to adopt the fair value
method for expense recognition of employee stock options and other stock-based
awards or

                                      F-8
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)

to continue to account for such items using the intrinsic value method as
outlined under Accounting Principles Board Opinion No. 25 ("APB 25"),
"Accounting for Stock Issued to Employees" with pro forma disclosures of net
income (loss) and net income (loss) per share as if the fair value method had
been applied. The Company has elected to continue to apply APB 25 for stock
options and other stock based awards and has disclosed pro forma net loss and
net loss per share as if the fair value method had been applied.

  Segment Reporting--In June 1997, the Financial Accounting Standards Board
(the "FASB") issued Statement of Financial Accounting Standards No. 131,
"Disclosures about Segments of an Enterprise and Related Information" ("SFAS
131"). SFAS 131 uses a management approach to report financial and descriptive
information about a Company's operating segments. Operating segments are
revenue-producing components of the enterprise for which separate financial
information is produced internally for the Company's management. Under this
definition, the Company operated, for all periods presented, as a single
segment.

  Comprehensive Income--In June 1997, the FASB issued Statement of Financial
Accounting Standards No. 130, "Reporting Comprehensive Income" ("SFAS 130").
SFAS 130 requires that total comprehensive income and comprehensive income per
share be disclosed with equal prominence as net income and earnings per share.
Comprehensive income is defined as changes in shareholder's equity exclusive
of transactions with owners such as capital contributions and dividends. The
Company adopted this Standard in 1998. The Company did not report any
comprehensive income items in any of the periods presented because
comprehensive income (loss) would not be significantly different from net loss
as presented.

  Recently Issued Accounting Standards--In June 1998, the FASB issued
Statement of Financial Accounting Standards No. 133, "Accounting for
Derivative Instruments and Hedging Activities" ("SFAS 133"). SFAS 133 will
require the recognition of all derivatives on the Company's consolidated
balance sheet at fair value. SFAS 133, as amended by SFAS 137, is effective
for all fiscal quarters of fiscal years beginning after June 15, 2000. The
Company does not anticipate that the adoption of SFAS 133 will have a
significant effect on its results of operations or financial position.

  Reclassifications--Certain amounts in the December 31, 1997 and 1998
financial statements have been reclassified to conform to the December 31,
1999 presentation.

NOTE 2: ISSUANCE OF SENIOR NOTES AND RELATED TRANSACTIONS

  In September 1997, the Company issued ten-year notes (the "Initial Notes")
with a principal value of $250.0 million. The Initial Notes bear interest at
the rate of 10 1/2% per annum and mature in 2007. In January 1998, the Company
exchanged all of the Initial Notes outstanding in $1,000 principal amounts for
$250.0 million in $1,000 principal amounts of Senior Notes. The Senior Notes
have been registered under the Securities Act of 1933, as amended, and are
identical in all material respects to the terms of the Initial Notes for which
they were exchanged, except for certain transfer restrictions and registration
rights relating to the Initial Notes. Pursuant to the pledge agreement
executed in connection with the issuance of the Initial Notes, the Company
utilized $74.1 million of the proceeds to purchase a portfolio of pledged
securities. These securities were required to be held in escrow for the
payment of the first six scheduled interest payments due on the Senior Notes;
four of such interest payments have been made as of December 31, 1999. The
pledged securities are included in the "Restricted cash" captions of the
consolidated balance sheets.

  In connection with the issuance of the Initial Notes during September 1997,
the Company also consummated the following transactions:

  (i.) The Company, which began operations through Business Telecom, Inc.
       ("BTI") in 1983, was reorganized into a new corporate structure
       consisting of BTI Telecom Corp. as the parent company

                                      F-9
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)

     and BTI as a wholly owned subsidiary and converted from an S corporation
     to a C corporation subject to income tax.

  (ii.) BTI entered into an amended and restated revolving credit facility
        (the "Credit Facility") guaranteed by the Company, which will provide
        up to $60.0 million of availability to be used for working capital
        and other purposes, including capital expenditures. BTI repaid all
        indebtedness outstanding under its then existing credit agreement
        together with accrued interest thereon. (The Credit Facility has been
        subsequently amended. See Note 4.)

  (iii.) BTI repurchased 50% of its outstanding common stock not held by its
         Chairman and Chief Executive Officer under the terms of the Common
         Stock Repurchase Agreement (Note 6).

  (iv.) The Company acquired certain fiber optic assets and the related
        business of FiberSouth, Inc. ("FiberSouth"), a Company related
        through common ownership, for cash and assumption of debt. The
        acquisition was accounted for using the historical basis of the
        assets acquired under the provisions of AIN No. 39 of APB No. 16,
        "Business Combinations." As a result, the net assets acquired were
        recorded at their historical basis of approximately $3.1 million and
        the remainder of the purchase price, $32.2 million, was recorded as a
        distribution in the statement of shareholder's deficit. Accordingly,
        the acquisition is reflected in the Company's financial statements at
        September 30, 1997. The operations of FiberSouth are included in the
        Company's operations since the date of the acquisition.

NOTE 3: EQUIPMENT, FURNITURE AND FIXTURES

  Major classes of equipment, furniture and fixtures are summarized below:

<TABLE>
<CAPTION>
                                                                December 31,
                                                              -----------------
                                                                1998     1999
                                                              -------- --------
                                                               (In thousands)
   <S>                                                        <C>      <C>
   Data processing equipment................................. $  9,864 $ 14,008
   Telephone service equipment...............................   60,131   85,554
   Fiber optic network.......................................   24,517   87,680
   Office furnishings and equipment..........................    3,934    4,794
   Leasehold improvements....................................    4,970    8,023
   Construction in progress..................................   27,052   10,925
   Less: accumulated depreciation............................   28,508   44,410
                                                              -------- --------
   Total equipment, furniture and fixtures................... $101,960 $166,574
                                                              ======== ========
</TABLE>

NOTE 4: LONG-TERM DEBT AND CREDIT FACILITIES

  Long-term debt consists of the following:

<TABLE>
<CAPTION>
                                                                December 31,
                                                              -----------------
                                                                1998     1999
                                                              -------- --------
                                                               (In thousands)
   <S>                                                        <C>      <C>
   Unsecured 10 1/2% Senior Notes, due 2007.................. $250,000 $250,000
   Credit Facilities, due 2002...............................    4,119   29,000
                                                              -------- --------
                                                              $254,119 $279,000
                                                              ======== ========
</TABLE>

  Senior Notes--On September 22, 1997, the Company issued $250.0 million of 10
1/2% Initial Notes which were exchanged for Senior Notes in January 1998. The
entire original principal balance is due September 2007,

                                      F-10
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)

with interest payable semi-annually on March 15th and September 15th of each
year (Note 2). The Senior Notes contain various financial and administrative
covenants with which the Company must comply, including certain restrictions
on the incurrence of additional indebtedness and payment of dividends under
circumstances specified in the debt agreement.

  Credit Facilities--In 1998, the Company amended and restated its existing
$60.0 million revolving credit facility to provide a $30.0 million revolving
credit facility and a $30.0 million capital expenditure facility (the
"Facilities"). Borrowings under the Facilities are based upon a percentage of
eligible accounts receivable and eligible capital expenditures, respectively,
as defined in the loan agreement. Borrowings under the Facilities can be used
for working capital and other purposes. At December 31, 1999, no amounts were
outstanding under the Facilities. In addition, there was $.14 million
outstanding in letters of credit at December 31, 1999. The Facilities
agreement expires and amounts outstanding are due in September 2002.
Borrowings under the Facilities are secured by substantially all of the
Company's assets and bear interest, at the Company's option, at either the 30-
, 60- or 90-day LIBOR rate (5.82%, 5.9%, and 6.0% at December 31, 1999,
respectively) or the prime rate (8.5% at December 31, 1999), plus an
applicable margin. This margin varies based on the Company's financial
position from 0.0%-1.25% for borrowings under the prime rate option and from
1.75%-3.0% for borrowings under the LIBOR option. The Company is also required
to pay a fee of 0.375% per year on the unused commitment. The Facilities
contain various financial and administrative covenants with which the Company
must comply on a monthly and quarterly basis, including certain restrictions
on the payment of dividends.

  In September 1999, the Company obtained an additional $60.0 million credit
facility (the "Facility"). Borrowings under the Facility are to be used to
finance segments of the Company's fiber optic network and associated
infrastructure. The Facility agreement expires and amounts outstanding are due
in September 2002. Borrowings under the Facility are secured by a first
security interest in the Company's fiber optic network and associated
infrastructure and a secondary interest in substantially all of the Company's
assets. Outstanding amounts bear interest, at the Company's option, at either
the 30-, 60- or 90-day LIBOR rate (5.82%, 5.9%, and 6.0% at December 31, 1999,
respectively) or the prime rate (8.5% at December 31, 1999), plus an
applicable margin. This margin varies based on the Company's financial
position and additional equity issuances from 2.0%-3.5% for borrowings under
the LIBOR option and from 1.0%-2.5% for borrowings under the prime rate
option. The Company is also required to pay a fee of 1.5% per year on the
unused commitment. Borrowings outstanding under the Facility were $29.0
million at December 31, 1999. The Facility contains various financial and
administrative covenants with which the Company must comply on a monthly and
quarterly basis, including certain restrictions on the payment of dividends.

  In accordance with Statement of Financial Accounting Standards No. 107,
"Disclosures about Fair Value of Financial Instruments," the Company estimates
that the fair value of the long-term debt at December 31, 1998 and December
31, 1999 was $192.8 million and $261.6 million as compared to the carrying
value of $254.1 million and $279.0 million, respectively. The fair value of
long-term debt is determined based on negotiated trades for the securities or
is estimated using rates currently available to the Company for debt with
similar terms and maturities.

NOTE 5: INCOME TAXES

  In connection with the September 1997 Reorganization, the Company converted
from S corporation to C corporation status for federal and state income tax
purposes. As a result, the Company became fully subject to federal and state
income taxes and adopted the provisions of Statement of Financial Accounting
Standards No. 109 "Accounting for Income Taxes" ("SFAS 109"). The cumulative
effect of adopting SFAS 109 is reflected in the Company's financial statements
for the year ended December 31, 1997.


                                     F-11
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)

  Income taxes are calculated using the liability method, which requires the
recognition of deferred tax assets and liabilities for the expected future tax
consequences of events that have been recognized in the Company's financial
statements or tax returns. Deferred income taxes arise from temporary
differences between the income tax basis and financial reporting basis of
assets and liabilities. Components of the Company's income tax expense are as
follows:

<TABLE>
<CAPTION>
                                                               1998      1999
                                                             --------  --------
                                                              (In thousands)
   <S>                                                       <C>       <C>
   Current:
     Federal................................................ $    --   $    --
     State..................................................      --        --
   Deferred:
     Federal................................................   13,512    10,915
     State..................................................    1,930     1,559
                                                             --------  --------
   Income tax benefit....................................... $ 15,442  $ 12,474
   Changes in valuation allowance...........................  (15,442)  (12,474)
                                                             --------  --------
   Income tax expense....................................... $    --   $    --
                                                             ========  ========
</TABLE>

  The significant components of the Company's deferred tax assets and
liabilities at December 31 were as follows:

<TABLE>
<CAPTION>
                                                           1998      1999
                                                         --------  --------
                                                            (In thousands)
   <S>                                                   <C>       <C>       <C>
   Deferred tax liabilities:
     Tax over book depreciation......................... $  3,123  $  8,375
     Line access costs..................................      826       957
     FiberSouth asset purchase..........................      624       627
     Other..............................................      134       237
                                                         --------  --------
   Total deferred tax liabilities.......................    4,707    10,196
   Deferred tax assets:
     Stock options......................................      678       613
     Net operating loss carryforward....................   19,761    38,163
     Accounts receivable reserve........................    2,108     1,503
     Other..............................................      638       869
                                                         --------  --------
   Total deferred tax assets............................   23,185    41,148
   Valuation allowance..................................  (19,051)  (31,525)
                                                         --------  --------
                                                            4,134     9,623
                                                         --------  --------
   Net deferred tax liabilities......................... $   (573) $   (573)
                                                         ========  ========
</TABLE>

  For the years ended December 31, 1997, 1998 and 1999, the Company generated
net operating losses ("NOLs") that may be used to offset future taxable
income. The Company has established a valuation allowance for the net deferred
tax assets associated with these net operating losses. The Company will reduce
the valuation allowance when, based on the weight of available evidence, it is
more likely than not that some portion or all of the deferred tax assets will
be realized. The Tax Reform Act of 1986 contains provisions that limit the
ability to utilize net operating loss carryforwards in the case of certain
events, including significant changes in ownership interests.

                                     F-12
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)


  At December 31, 1998 and December 31, 1999, the Company had net operating
loss carryforwards of approximately $49.4 million and $96.8 million,
respectively, for federal and state income tax purposes which will begin to
expire in the year 2012.

  The reconciliation of the federal statutory income tax rate with the
effective income tax rate reflected in the financial statements is as follows
for the years ended December 31:

<TABLE>
<CAPTION>
                                                                 1998    1999
                                                                 -----   -----
   <S>                                                           <C>     <C>
   Federal income tax benefit at statutory rate.................  35.0%   35.0%
   State income tax benefit (net of federal benefit)............   5.0%    5.0%
   Change in valuation allowance................................ (40.0)% (40.0)%
                                                                 -----   -----
                                                                   0.0%    0.0%
                                                                 =====   =====
</TABLE>

NOTE 6: SHAREHOLDERS' EQUITY

  Stock Split--In April 1998, the Board of Directors of the Company approved
and the Company effected a 10-for-1 split of the outstanding Common Stock of
the Company in the form of a stock dividend with no change in the par value of
Common Stock authorized and outstanding, and increased the number of common
shares authorized from 100 million to 500 million. Historical share and per
share data have been retroactively adjusted to reflect these changes.

  Common Stock Repurchase Agreement--In July 1992, the Company entered into an
agreement with one of its shareholders (the "Retiring Shareholder") to
purchase the outstanding common shares held by his estate upon his death. The
agreement was amended in June 1996, at which time a purchase price for the
common shares held by the Retiring Shareholder was agreed upon and provision
was made for the shares to be repurchased at any time. In 1997, the Company
exercised its option to purchase the Retiring Shareholder's outstanding shares
for $28.3 million (Note 2).

  Pursuant to the agreement, the Company was required to make monthly
distributions to each shareholder of $61,700 beginning in July 1992 until
closing of the repurchase. The 1992 agreement required that an escrow account
be established into which the non-Retiring Shareholder was required to deposit
his pro rata share of these distributions. Under the provisions of the 1992
agreement, the non-Retiring Shareholder remitted those funds back to the
Company in exchange for subordinated notes payable. The 1996 amended agreement
allowed the non-Retiring Shareholder to retain his pro rata share of the
monthly distributions. During 1997, the subordinated note agreement was
amended to include a 24-month repayment schedule. The balance in shareholder
note payable at December 31, 1998 of $.8 million represents the amounts
remitted back to the Company by the non-Retiring Shareholder under the
original agreement, plus accrued interest at 8.5%. The shareholder note
payable was repaid in full during 1999.

  Stock and Option Repurchase Agreements--In 1994, the Company entered into
agreements with certain former employees to repurchase stock options that had
been granted under the Company's 1994 Stock Plan. The measurement date for
compensation relating to the stock options did not occur until September 1997,
at which time an estimate for this liability was recorded (Note 7). In
addition, the Company assumed certain stock repurchase obligations in
connection with its acquisition of the fiber optic assets of FiberSouth in
1997. In May 1998, the Company satisfied these obligations to a former
employee in accordance with the repurchase agreements. As a result of this
transaction, the Company recorded a $1.5 million adjustment to equity in the
second quarter of 1998 which decreased equity by the difference between the
estimated liability and the actual settlement amount. This adjustment
represents a reallocation of the original FiberSouth purchase price.

                                     F-13
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)


  Preferred Stock--Of the Company's 10,000,000 authorized shares of $.01 par
value preferred stock, 200,000 shares were designated as Series A Preferred
Stock ("Series A Preferred Stock"). In December 1999, the Company completed
the issuance of 200,000 shares of its Series A Preferred Stock in a private
placement offering for net proceeds of approximately $196 million (after
deducting issuance costs of approximately $4 million). Series A Preferred
Stock ranks senior to the Company's common stock as to dividends and
liquidation rights and has voting rights equal to that of common stock. Each
share of Series A Preferred Stock is immediately convertible into 116.959
shares of common stock, subject to adjustment for dilutive issuances of the
Company's common stock. The Company has the right to force conversion of the
Series A Preferred Stock in certain instances as outlined in the purchase
agreement. The holders are also entitled to dividends equal to the greater of
(i) 6% per annum of the original purchase price of $1,000 per share or (ii)
the amount of dividends that would have been received during such period had
the Series A Preferred Stock been converted into shares of the Company's
common stock. After the later of a period of seven years or six months after
the repayment of the Company's Senior Notes, the Preferred Stock is
redeemable, at the option of the holders, at the greater of (i) $1,000 per
share plus accrued and unpaid dividends thereon or (ii) fair market value on
such date. In the event of liquidation, dissolution or winding up of the
Company, the holders are entitled to be paid out of the assets of the Company,
prior and in preference to common stockholders or any other class or series of
capital stock, an amount equal to the greater of (i) $1,000 per share plus
accrued and unpaid dividends thereon or (ii) such amount as would have been
payable had the Series A Preferred Stock been converted into shares of the
Company's common stock immediately prior to such an event.

  In connection with the sale of the Series A Preferred Stock, the Company
issued warrants to purchase 4.5 million shares of common stock of the Company
at $.01 per share, expiring ten years from the date of issuance. The warrants
are eligible for exercise three years after the issuance date and are
cancelable by the Company if the Company closes a public equity offering and
its stock achieves certain price levels outlined in the Stock Purchase
Agreement. The warrants had an estimated fair value of $27.0 million on the
date of issuance. The Company recorded the estimated value of the common stock
warrants as a preferred dividend on the date the warrants were issued.

  The Board of Directors approved the use of $65 million of the net proceeds
from the issuance of the Series A Preferred Stock to repurchase approximately
7.6 million shares of the Company's outstanding common stock held by its
Chairman and Chief Executive Officer. The repurchase has been recorded as a
reduction of common stock and accumulated deficit.

  Dividends--Throughout the period of time that BTI was an S corporation,
income, losses and credits were passed through directly to shareholders and
the shareholders were provided, in the form of dividends, the funds necessary
to meet tax obligations arising from income earned by BTI. The Company will
continue to reimburse shareholders for any tax obligations arising from income
earned by BTI while it was an S corporation. The Company paid dividends of $.4
million, $.6 million and $.08 million in 1997, 1998 and 1999 to shareholders
for the reimbursement of these tax obligations. The Company believes that any
such future reimbursements will not have a material effect on the Company's
financial condition or results of operations.

                                     F-14
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)


  Loss Per Share--The following table sets forth the computation of basic and
diluted loss per share in accordance with Statement of Financial Accounting
Standards No. 128, "Earnings Per Share":

<TABLE>
<CAPTION>
                                                        December 31,
                                                 ----------------------------
                                                   1997      1998      1999
                                                 --------  --------  --------
                                                       (In thousands)
   <S>                                           <C>       <C>       <C>
   Numerator:
     Net loss................................... $(10,639) $(38,233) $(44,726)
     Preferred stock dividend--issuance of
      warrants..................................      --        --    (27,000)
                                                 --------  --------  --------
     Numerator for basic and diluted loss per
      share--loss available to common
      stockholders.............................. $(10,639) $(38,233) $(71,726)
   Denominator:
     Denominator for basic and diluted loss per
      share--weighted-average shares............  172,603   100,000    99,938
                                                 --------  --------  --------
     Basic and diluted loss per share........... $   (.06) $   (.38) $   (.72)
                                                 ========  ========  ========
</TABLE>

  Shares Reserved for Issuance--Shares of common stock reserved for future
issuance are as follows at December 31, 1999:

<TABLE>
<CAPTION>
                                                                  (In thousands)
   <S>                                                            <C>
   For conversion of convertible Series A Preferred Stock........     23,392
   Outstanding warrants..........................................      4,500
   Outstanding stock options.....................................      3,561
   Possible future issuances under stock option plan.............      3,939
                                                                      ------
                                                                      35,392
                                                                      ======
</TABLE>

NOTE 7: STOCK-BASED COMPENSATION

  In 1994, BTI formalized the 1994 Stock Plan (the "1994 Plan"). The 1994 Plan
provided that an aggregate of 4,998,900 of the Company's authorized shares be
reserved for future issuance. Under the terms of the 1994 Plan, BTI committed
to grant certain options to an officer and two former employees of BTI
effective at the time BTI purchased the outstanding shares of the Retiring
Shareholder. The measurement date for compensation related to these options
did not occur until the repurchase of the shares from the Retiring Shareholder
in September 1997. Accordingly, the Company recognized compensation expense of
approximately $2.1 million coincident with the measurement date. Because
certain of the employees to whom the options were committed were no longer
employed by the Company, the accrued compensation included provisions for the
estimated amounts to be paid to these former employees in connection with
their option commitments. Included in the $2.1 million is $.7 million in non-
cash compensation expense representing the difference in the fair value of the
options and the exercise price at the date of grant (September, 1997) for
1,666,300 options granted to an existing officer.

  In 1997, the Company assumed the obligations of BTI under the 1994 Plan and
incorporated these obligations into the 1997 Stock Plan (the "1997 Plan")
which will terminate in August 2007, unless sooner terminated by the Board of
Directors, for the purpose of attracting and retaining certain key employees
of the Company. The 1997 Plan provides that an aggregate of 7,500,000 of the
Company's authorized shares be reserved for future issuance. In the case of
initial grants, the exercise price and vesting terms will be fixed by the
compensation committee on the date of grant. The 1997 Plan permits the grant
of options for a term of up to ten years. Outstanding options vest at various
times from the date of issuance to 3 years.

                                     F-15
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)


  The Company has elected to account for its stock-based compensation plan
under the provisions of APB Opinion No. 25, which requires compensation cost
to be measured by the quoted market price at the measurement date less the
amount, if any, an employee is required to pay. The required pro forma-
disclosures in accordance with SFAS No. 123 are as follows:

<TABLE>
<CAPTION>
                                                          December 31,
                                                   ----------------------------
                                                     1997      1998      1999
                                                   --------  --------  --------
                                                    In thousands, except per
                                                           share data
   <S>                                             <C>       <C>       <C>
   Net loss
     Actual....................................... $(10,639) $(38,233) $(44,726)
     Pro forma....................................  (10,649)  (38,375)  (44,768)
   Loss per share
     Actual....................................... $   (.06) $   (.38) $   (.72)
     Pro forma....................................     (.06)     (.38)     (.72)
</TABLE>

  Option activity under the Company's plans is summarized below:

<TABLE>
<CAPTION>
                                                December 31,
                               ------------------------------------------------
                                        1997            1998             1999
                                      Weighted        Weighted         Weighted
                                      Average         Average          Average
                                      Exercise        Exercise         Exercise
                               Shares  Price   Shares  Price   Shares   Price
                               ------ -------- ------ -------- ------  --------
                                   In thousands, except per share amounts
   <S>                         <C>    <C>      <C>    <C>      <C>     <C>
   Outstanding at beginning
    of year..................    --     $--    1,866   $ .13   2,855    $1.10
   Options granted...........  1,866     .13     989    2.89     746     4.20
   Options cancelled.........    --      --      --      --      (40)    3.00
                               -----    ----   -----   -----   -----    -----
   Outstanding at end of
    year.....................  1,866    $.13   2,855   $1.10   3,561    $1.75
                               =====    ====   =====   =====   =====    =====
   Options exercisable at end
    of year..................  1,720    $.13   2,106   $ .55   2,555    $1.05
   Shares available for
    future grant.............  3,134           2,145           3,939
</TABLE>

  The weighted-average remaining contractual life of options as of December
31, 1999 is 7.07 years, with exercise prices ranging from $.001 to $7.50 per
share.

  The per share weighted average fair value of stock options granted by the
Company during 1997, 1998 and 1999 was approximately $.45, $.22 and $1.92,
respectively, on the dates of grant.

  The Company recorded non-cash compensation expense of $.05 million and $.3
million during the years ended December 31, 1998 and 1999, respectively.

  The following assumptions were used by the Company to determine the fair
value of stock options granted using the minimum value option-pricing model:

<TABLE>
<CAPTION>
                                                     Year ended December 31,
                                                 -------------------------------
                                                   1997      1998       1999
                                                 --------- --------- -----------
   <S>                                           <C>       <C>       <C>
   Dividend yield...............................        0%        0%          0%
   Expected option life......................... 1.5 years 1.5 years 1.5-3 years
   Risk-free interest rate......................     5.46%      5.0%        5.5%
</TABLE>


                                     F-16
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)

NOTE 8: EMPLOYEE BENEFIT PLANS

  The Company sponsors a 401(k) Plan and Trust covering substantially all
employees. Participants were allowed to elect to defer up to 15% of their
salary, subject to Internal Revenue Service limits. The Company matched 50% of
employee contributions in 1997, 1998 and 1999, up to a maximum of 6% of each
employee's annual salary. Employer contributions for the years ended December
31, 1997, 1998 and 1999 were $.2 million, $.2 million and $.6 million,
respectively.

NOTE 9: RELATED PARTY TRANSACTIONS

  The Company has historically funded certain operating expenses on behalf of
two affiliates related through common ownership. Accounts receivable from one
of these affiliates included $.3 million and $.6 million at December 31, 1998
and 1999, respectively. Prior to the date of acquisition in 1997, the Company
paid approximately $1.0 million to FiberSouth, a Company related through
common ownership, for local access services.

  During 1995, the Company entered into an operating lease for an airplane
with a company under common ownership. Rent expense related to this lease was
approximately $.3 million for the years ending December 31, 1997 and 1998 and
$.2 million for the year ending December 31, 1999. The Company also leased
certain facilities from its shareholder (Note 10). The airplane and facilities
leases were terminated in 1999.

  Effective July 15, 1998, the Company purchased a multi-media franchise from
FiberSouth, an entity related through common ownership, for $1.5 million,
subject to approval for the right to operate by the City of Raleigh. As a
result, the Company will have the right to offer multi-media services in
Raleigh. The transaction was approved by the City of Raleigh in the first
quarter of 1999.

  In 1998, the Company sold certain integrated telecommunications services to
agents and customers of an affiliate related through common ownership. The
Company paid the affiliate a commission on all sales made through the
affiliate. The commissions totaled $.5 million in 1998. There were no
commissions paid during 1999.

NOTE 10: COMMITMENTS, CONTINGENCIES AND OTHER MATTERS

  Legal Matters--On September 14, 1998, Gulf Communications, LLC (the
"Plaintiff") filed a lawsuit which is now pending in the United States
District Court for the Northern District of Texas. The Plaintiff alleges
breach of contract, negligent misrepresentation and fraud in the inducement.
The Plaintiff has asserted that it is seeking actual monetary damages ranging
from $4.0 million to $12.0 million. The Company is vigorously defending this
litigation. Because discovery is ongoing, and due to the uncertainties
inherent in the litigation process, the Company is unable to predict the
likelihood of an unfavorable outcome. The costs of defense and final
resolution of this issue could result in the Company recording an obligation
which could have an adverse effect on the Company.

  The Company is subject to various legal proceedings, including regulatory,
judicial and administrative matters, all of which have arisen in the ordinary
course of business. The Company's management believes that the ultimate
resolution of these matters will not have a material adverse effect on the
financial condition, results of operations or cash flows of the Company.

                                     F-17
<PAGE>

                               BTI TELECOM CORP.

            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued)


  Operating leases--The Company rents its facilities and certain office and
other equipment under operating leases that contain certain escalating clauses
and various renewal and buy-out provisions. Future minimum lease payments
under the leases, which have remaining terms in excess of one year, are as
follows (in thousands):

<TABLE>
<CAPTION>
                                                                         2004 and
         2000         2001             2002             2003            Thereafter
         ----        ------           ------           ------           ----------
        <S>          <C>              <C>              <C>              <C>
        $4,458       $3,844           $3,701           $3,415             $3,063
        ======       ======           ======           ======             ======
</TABLE>

  Total rent expense was $4.1 million, $5.1 million and $6.5 million
(including facilities rent of $60,000, $60,000 and $40,000, respectively, paid
to a related party) in 1997, 1998 and 1999, respectively.

  Other Matters--During 1997, the Company signed a contract for the
indefeasible right to use certain optical fibers in a communication system.
Commitments to purchase optical fibers under this contract total approximately
$50.1 million, $47.7 million of which was fulfilled through December 31, 1999.
The remaining commitments extend through 2000.

  During 1997, the Company signed a commitment with a municipality to
contribute $3.1 million to partially fund the construction of a performing
arts center. The contribution will be paid over a ten year period commencing
in 1998 and is payable in cash and in-kind service (telephone and data
transmission service). As of December 31, 1999, the Company has paid $.6
million of this commitment.

  During 1999, the Company signed sponsorship and advertising agreements with
a professional hockey team and an operator of an entertainment and sports
arena. The Company has committed to pay an aggregate of $4.1 million under the
agreements in exchange for a sponsorship of the hockey team and certain
advertising and promotional benefits over the next five years. Payments under
the agreement will be made over a five-year period commencing in October 1999.
As of December 31, 1999, the Company has paid $.3 million of this commitment.

  Significant Customer--During 1997, one customer accounted for approximately
12% of consolidated revenue. There were no significant customer concentrations
in 1998 or 1999.

NOTE 11: ENTERPRISE WIDE DISCLOSURE

Under Statement of financial Accounting Standards No. 131, "Disclosures about
Segments of an Enterprise and Related Information," the Company operated, for
all periods presented, as a single segment.

Revenues by product line are disclosed as follows (in thousands):

<TABLE>
<CAPTION>
                                   1997     1998     1999
                                 -------- -------- --------
        <S>                      <C>      <C>      <C>
        Retail Long Distance     $107,861 $109,671 $107,320
        Local Service                  32   11,899   38,796
                                 --------------------------
        Retail Integrated Voice   107,893  121,570  146,116
        Data Services               9,852   17,765   27,631
        Wholesale Long Distance    77,204   73,219   86,302
                                 --------------------------
        Total                    $194,949 $212,554 $260,049
                                 ======== ======== ========
</TABLE>
All operations and assets are based in the United States.

                                     F-18
<PAGE>

                               BTI TELECOM CORP.

                 SCHEDULE II--VALUATION AND QUALIFYING ACCOUNTS

                  Years ended December 31, 1997, 1998 and 1999
                                 (In thousands)

<TABLE>
<CAPTION>
                                               Additions
                                   Balance at  Charged to Deductions Balance at
                                  Beginning of Costs and     from       End
                                     Period     Expenses   Reserves  of Period
                                  ------------ ---------- ---------- ----------
<S>                               <C>          <C>        <C>        <C>
Year ended December 31, 1997:
  Allowance for doubtful
   accounts......................    $3,034      $4,362    $(2,571)    $4,825
                                     ======      ======    =======     ======
Year ended December 31, 1998:
  Allowance for doubtful
   accounts......................    $4,825      $4,183    $(3,737)    $5,271
                                     ======      ======    =======     ======
Year ended December 31, 1999:
  Allowance for doubtful
   accounts......................    $5,271      $3,448    $(4,962)    $3,757
                                     ======      ======    =======     ======
</TABLE>


                                      F-19
<PAGE>

                               INDEX TO EXHIBITS

<TABLE>
<CAPTION>
 Exhibit No.                             Description
 -----------                             -----------
 <C>         <S>
   2.1*      Agreement and Plan of Merger as of September 17, 1997, among
             Business Telecom, Inc., BTI Telecom Corp., and BTI OpCo Inc.
   2.2*      Asset Purchase Agreement dated September 17, 1997, between
             FiberSouth, Inc., and Business Telecom, Inc.
   3.1**     Articles of Restatement of BTI Telecom Corp.
   3.2**     Second Amended and Restated Bylaws of BTI Telecom Corp.
   4.1*      Indenture dated as of September 22, 1997, among BTI Telecom Corp.,
             Business Telecom, Inc. and First Trust of New York, National
             Association, as Trustee, relating to the 102% Senior Notes due
             2007 of BTI Telecom Corp.
   4.2*      Registration Rights Agreement dated September 22, 1997, between
             BTI Telecom Corp. and Morgan Stanley & Co. Incorporated and
             Merrill Lynch, Pierce, Fenner & Smith Incorporated.
   4.3*      Pledge and Security Agreement dated as of September 22, 1997, from
             BTI Telecom Corp., as Pledgor, and Business Telecom, Inc., as
             Guarantor, to First Trust of New York, National Association, as
             Trustee.
  10.1*      1994 Stock Plan.
  10.2+      1997 Stock Plan, as amended.
  10.3*      Second Amended and Restated Loan Agreement dated September 22,
             1997, between Business Telecom, Inc. and General Electric Capital
             Corporation and the other financial institutions party thereto
             from time to time as Lenders and General Electric Capital
             Corporation as Agent (the "GE Capital Agreement").
  10.4*      Future Advance Promissory Note, dated June 30, 1997, made by
             ComSouth Cable International, Inc. in favor of Business Telecom,
             Inc.
  10.5*      Subordinated Promissory Note, dated August 31, 1997, made by
             Business Telecom, Inc. in favor of Peter T. Loftin.
  10.6*      Employment Letter Agreement, dated March 20, 1997 and March 26,
             1997, between FiberSouth, Inc. and H.A. (Butch) Charlton, as
             amended effective October 1, 1997.
  10.7*      Interconnection Agreement, dated November 5, 1997, between
             Business Telecom, Inc., and BellSouth Telecommunications, Inc.
  10.8*      Lease, dated May 13, 1994, between RBC Corporation and Business
             Telecom, Inc., as amended March 1, 1995, November 30, 1995 and May
             15, 1997 (the "Lease").
  10.9*+     IRU Agreement dated October 31, 1997, between QWEST Communications
             Corporation and Business Telecom, Inc.
  10.10***   First and Second Amendments to the GE Capital Agreement.
  10.11***   Amendments Four, Five and Six to the Lease.
  10.12++    First Amendment to IRU Agreement, entered into on April 19, 1999,
             between Qwest Communications Corporation and Business Telecom,
             Inc.
  10.13+     Commitment Letter and Summary of Indicative Terms and Conditions
             between Business Telecom, Inc. and Bank of America, dated July 16,
             1999.
  10.14+     Employee Stock Purchase Plan.
  10.15+     Third Amendment to the GE Capital Agreement.
  10.16+     Form of Executive Severance Agreement.
  10.17++    Fourth Amendment to the GE Capital Agreement.
  10.18++    Loan Agreement, entered into on September 8, 1999 between Business
             Telecom, Inc. and Bank of America, National Association and the
             other financial institutions party thereto from time to time as
             lenders and Bank of America, National Association as Agent.
  10.19++    First Amendment to the Bank of America Loan Agreement.
  10.20++    Fifth Amendment to the GE Capital Agreement.
  10.21**    Shareholders Agreement among BTI Telecom Corp., Peter T. Loftin,
             Welsh, Carson, Anderson & Stowe VIII, L.P., WCAS Information
             Partners, L.P., and BTI Investors LLC, dated December 28, 1999.
</TABLE>

<PAGE>

                                                                    Exhibit 12.1


EXHIBIT 12.1 BTI TELECOM CORP. COMPUTATION OF RATIO OF EARNINGS TO FIXED CHARGES
(DOLLARS IN THOUSANDS) YEAR ENDED DECEMBER 31,

<TABLE>
<CAPTION>
                                                                  1995         1996         1997         1998        1999
                                                                  ----         ----         ----         ----        ----
<S>                                                              <C>          <C>        <C>          <C>         <C>
Income (loss) before taxes..................................     $  371       $2,606     $(10,639)    $(38,233)   $(44,726)
Less interest capitalized to inventories
 during the period..........................................         --           --           --           --          --
Adjusted income (loss) before taxes.........................        371        2,606      (10,639)     (38,233)    (44,726)
Fixed Charges: Other interest expense.......................      1,297        1,695        8,805       25,430      28,531
Amortization of financing costs.............................         25           99          421        1,469       1,292
Rental expense(1)...........................................        947        1,305          611          761         969
Total fixed charges.........................................      2,269        3,099        9,837       27,660      30,792
Earnings....................................................      2,640        5,705         (802)     (10,573)    (13,934)
Ratio (shortfall) of earnings to fixed charges..............       1.2x         1.8x           --           --          --
</TABLE>

<PAGE>

                                                                   EXHIBIT 10.28


                                   AGREEMENT
                                    BETWEEN
                       BELLSOUTH TELECOMMUNICATIONS INC.
                                      AND
                            BUSINESS TELECOM, INC.
<PAGE>

                               TABLE OF CONTENTS
                               -----------------

<TABLE>
<CAPTION>

General Terms and Conditions
Part A
<S>     <C>
    1.  Purpose
    2.  Term of the Agreement
    3.  Ordering Procedures
    4.  Parity
    5.  White Pages Listings
    6.  Bona Fide Request/New Business Request Process for Further Unbundling
    7.  Court Ordered Requests for Call Detail Records and Other Subscriber
        Information
    8.  Liability and Indemnification
    9.  Intellectual Property Rights and Indemnification
   10.  Treatment of Proprietary and Confidential Information
   11.  Assignments
   12.  Resolution of Disputes
   13.  Taxes
   14.  Force Majeure
   15.  Year 2000 Compliance
   16.  Modification of Agreement
   17.  Waivers
   18.  Governing Law
   19.  Arm's Length Negotiations
   20.  Notices
   21.  Rule of Construction
   22.  Headings of No Force or Effect
   23.  Multiple Counterparts
   24.  Implementation of Agreement
   25.  Filing of Agreement
   26.  Entire Agreement

Part B - Definitions

Attachment  1 - Resale
Attachment  2 - Network Elements and Other Services
Attachment  3 - Network Interconnection
Attachment  4 - Physical Collocation
Attachment  5 - Access to Numbers and Number Portability
Attachment  6 - Ordering and Provisioning
Attachment  7 - Billing and Billing Accuracy Certification
Attachment  8 - Rights-of-Way, Conduits and Pole Attachments
Attachment  9 - Performance Measurements
Attachment 10 - Agreement Implementation Template
</TABLE>
<PAGE>

                                           General Terms and Conditions - Part A
                                                                          Page 1

                                   AGREEMENT

          THIS AGREEMENT is made by and between BellSouth Telecommunications,
Inc., ("BellSouth"), a Georgia corporation, and Business Telecom, Inc., ("BTI")
a North Carolina corporation, and shall be deemed effective as of February 21,
2000.  This Agreement may refer to either BellSouth or BTI or both as a "Party"
or "Parties."

                              W I T N E S S E T H

          WHEREAS, BellSouth is a local exchange telecommunications company
authorized to provide telecommunications services in the states of Alabama,
Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South
Carolina and Tennessee; and

          WHEREAS, BTI is or seeks to become an alternative local exchange
telecommunications company  ("CLEC") authorized to provide telecommunications
services in the states of Alabama, Florida, Georgia, Kentucky, Louisiana,
Mississippi, North Carolina, South Carolina, and Tennessee; and

          WHEREAS, the Parties wish to resell BellSouth's telecommunications
services and/or interconnect their facilities, purchase network elements and
other services, and exchange traffic specifically for the purposes of fulfilling
their obligations pursuant to sections 251 and 252 of the Telecommunications Act
of 1996 ("the Act").

          NOW THEREFORE, in consideration of the mutual agreements contained
herein, BellSouth and BTI agree as follows:

1.        Purpose

          The Parties agree that the rates, terms and conditions contained
          within this Agreement, including all Attachments, comply and conform
          with each Parties' obligations under sections 251 and 252 of the Act.
          The resale, access and interconnection obligations contained herein
          enable BTI to provide competing  telecommunications service pursuant
          to the Act,  to residential and business subscribers within the
          territory of BellSouth.  The Parties agree that BTI will not be
          considered to have offered telecommunications services to the public
          in any state within BellSouth's region until such time as it has
          ordered services for resale or interconnection facilities for the
          purposes of providing business and/or residential telecommunications
          services pursuant to the Act to customers.
<PAGE>

                                           General Terms and Conditions - Part A
                                                                          Page 2
2.        Term of the Agreement

2.1       The term of this Agreement shall be two years, beginning February 21,
          2000, and shall apply to the state(s) of Alabama, Florida, Georgia,
          Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and
          Tennessee.   If as of the expiration of this Agreement, a Subsequent
          Agreement (as defined in Section 2.2 below) has not been executed by
          the Parties, this Agreement shall continue on a month-to-month basis
          while a Subsequent Agreement is being negotiated.  The Parties' rights
          and obligations with respect to this Agreement after expiration shall
          be as set forth in Section 2.4 below.

2.2       The Parties agree that by no later than one hundred and eighty (180)
          days prior to the expiration of this Agreement, they shall commence
          negotiations with regard to the terms, conditions and prices of resale
          and/or local interconnection to be effective beginning on the
          expiration date of this Agreement ("Subsequent Agreement").

2.3       If, within one hundred and thirty-five (135) days of commencing the
          negotiation referred to in Section 2.2 above, the Parties are unable
          to satisfactorily negotiate new resale and/or local interconnection
          terms, conditions and prices, either Party may petition the Commission
          to establish appropriate local interconnection and/or resale
          arrangements pursuant to 47 U.S.C. 252.  The Parties agree that, in
          such event, they shall encourage the Commission to issue its order
          regarding the appropriate local interconnection and/or resale
          arrangements no later than the expiration date of this Agreement.  The
          Parties further agree that in the event the Commission does not issue
          its order prior to the expiration date of this Agreement, or if the
          Parties continue beyond the expiration date of this Agreement to
          negotiate the local interconnection and/or resale arrangements without
          Commission intervention, the terms, conditions and prices ultimately
          ordered by the Commission, or negotiated by the Parties, will be
          effective retroactive to the day following the expiration date of this
          Agreement.

2.4       Notwithstanding the foregoing, in the event that as of the date of
          expiration of this Agreement the parties are negotiating in good faith
          and  have converted the existing agreement  to a month-to-month term,
          the Parties have not entered into a Subsequent Agreement and either no
          arbitration proceeding has been filed in accordance with Section 2.3
          above, or the Parties have not mutually agreed (where permissible) to
          extend the arbitration window for petitioning the applicable
          Commission(s) for resolution of those terms upon which the Parties
          have not agreed, then either Party may terminate this Agreement upon
          sixty (60) days notice to the other Party.  In the event that
          BellSouth terminates this Agreement as provided above, BellSouth shall
          continue to offer services to BTI pursuant to the terms, conditions
          and rates set forth in either BellSouth's Statement of Generally
          Available Terms (SGAT) to the extent an SGAT has been approved by the
          applicable Commission(s), or the then current standard interconnection
          agreement. In the event that the SGAT or BellSouth's standard
<PAGE>

                                           General Terms and Conditions - Part A
                                                                          Page 3

          interconnection agreement becomes effective as between the Parties,
          the Parties may continue to negotiate a Subsequent Agreement, and the
          terms of such Subsequent Agreement shall be effective retroactive to
          the day following expiration of this Agreement.

3.        Ordering Procedures

3.1       BTI shall provide BellSouth its Carrier Identification Code (CIC),
          Operating Company Number (OCN), Group Access Code (GAC) and Access
          Customer Name and Address (ACNA) code as applicable prior to placing
          its first order.

3.2       The Parties agree to adhere to the BellSouth Local Interconnection and
          Facility Based Ordering Guide and Resale Ordering Guide, as
          appropriate for the services ordered.

3.3       BTI shall pay charges for Operational Support Systems (OSS) as set
          forth in this Agreement in Attachment 1 and/or in Attachment 2, 3, 5
          and 7 as applicable.

4.        Parity

          When BTI purchases, pursuant to Attachment 1 of this Agreement,
          telecommunications services from BellSouth for the purposes of resale
          to end users, BellSouth shall provide said services so that the
          services are equal in quality, subject to the same conditions, and
          provided within the same provisioning time intervals that BellSouth
          provides to its affiliates, subsidiaries and end users.  To the extent
          technically feasible, the quality of a Network Element, as well as the
          quality of the access to such Network Element provided by BellSouth to
          BTI shall be at least equal in quality to that which BellSouth
          provides to itself.  The quality of the interconnection between the
          networks of BellSouth and the network of BTI shall be at a level that
          is equal to that which BellSouth provides itself, a subsidiary, an
          Affiliate, or any other party.  The interconnection facilities shall
          be designed to meet the same technical criteria and service standards
          that are used within BellSouth's network and shall extend to a
          consideration of service quality as perceived by end users and service
          quality as perceived by BTI.

5.        White Pages Listings

          BellSouth shall provide BTI and their customers access to white pages
          directory listings under the following terms:

5.1       Listings.  BTI shall provide all new, changed and deleted listings on
          --------
          a timely basis and BellSouth or its agent will include BTI residential
          and business customer listings in the appropriate White Pages
          (residential and business) or alphabetical directories.  Directory
          listings will make no distinction between BTI and BellSouth
          subscribers.
<PAGE>

                                           General Terms and Conditions - Part A
                                                                          Page 4

5.2       Rates.  Subscriber primary listing information in the White Pages
          -----
          shall be provided at no charge to BTI or its subscribers and BTI will
          provide subscriber listing information to BellSouth at no charge.

5.3       Procedures for Submitting BTI Subscriber Information.  BellSouth will
          ----------------------------------------------------
          provide to BTI a magnetic tape or computer disk containing the proper
          format for submitting subscriber listings.  BTI will be required to
          provide BellSouth with directory listings and daily updates to those
          listings, including new, changed, and deleted listings,  on a magnetic
          tape, computer disk, or other mutually agreed upon means. These
          procedures are detailed in BellSouth's Local Interconnection and
          Facility Based Ordering Guide.

5.4       Unlisted/Non-Published Subscribers.  BTI will be required to provide
          ----------------------------------
          to BellSouth the names, addresses and telephone numbers of all BTI
          customers that wish to be omitted from directories.

5.5       Inclusion of BTI Customers in Directory Assistance Database.
          -----------------------------------------------------------
          BellSouth will include and maintain BTI subscriber listings in
          BellSouth's Directory Assistance databases at no charge and BTI shall
          provide such Directory Assistance listings at no charge.  BellSouth
          and BTI will formulate appropriate procedures regarding lead time,
          timeliness, format and content of listing information.

5.6       Listing Information Confidentiality.  BellSouth will accord BTI's
          -----------------------------------
          directory listing information the same level of confidentiality that
          BellSouth accords its own directory listing information, and BellSouth
          shall limit access to BTI's customer proprietary confidential
          directory information to those BellSouth employees who are involved in
          the preparation of listings.

5.7       Optional Listings.  Additional listings and optional listings will be
          -----------------
          offered by BellSouth at tariffed rates as set forth in the General
          Subscriber Services Tariff, less the wholesale discount.

5.8       Delivery.  BellSouth or its agent shall deliver White Pages
          -----------
          directories to BTI subscribers at no charge.
<PAGE>

                                           General Terms and Conditions - Part A
                                                                          Page 5

6.        Bona Fide Request/New Business Request Process for Further Unbundling

          To the extent  BTI is a facilities based provider or a facilities
          based and resale provider, this section shall apply.  BellSouth shall,
          upon request of BTI, provide to BTI access to its network elements at
          any technically feasible point for the provision of BTI's
          telecommunications service where such access is necessary and failure
          to provide access would impair the ability of BTI to provide services
          that it seeks to offer.  Any request by BTI for access to a network
          element, interconnection option, or for the provisioning of any
          service or product that is not already available shall be treated as a
          Bona Fide Request/New Business Request, and shall be submitted to
          BellSouth pursuant to the Bona Fide Request/New Business Request
          process set forth following.

6.1       A Bona Fide Request/New Business Request shall be submitted in writing
          to BTI's Account Manager by BTI and shall specifically identify the
          requested service date, technical requirements, space requirements
          and/or such specifications that clearly define the request such that
          BellSouth has sufficient information to analyze and prepare a
          response.  Such a request also shall include BTI's designation of the
          request as being (i) pursuant to the Telecommunications Act of 1996 or
          (ii) pursuant to the needs of the business.

7.        Court Ordered Requests for Call Detail Records and Other Subscriber
          Information

          To the extent technically feasible, BellSouth maintains call detail
          records for BTI end users for limited time periods and can respond to
          subpoenas and court ordered requests for this information.  BellSouth
          shall maintain such information for BTI end users for the same length
          of time it maintains such information for its own end users.

7.1       BTI agrees that BellSouth will respond to subpoenas and court ordered
          requests delivered directly to BellSouth for the purpose of providing
          call detail records when the targeted telephone numbers belong to BTI
          end users.  Billing for such requests will be generated by BellSouth
          and directed to the bona fide requesting party.

7.2       BTI agrees that in cases where BTI receives subpoenas or court ordered
          requests for call detail records for targeted telephone numbers
          belonging to BTI end users, BTI will advise the law enforcement agency
          initiating the request to redirect the subpoena or court ordered
          request to BellSouth.  Billing for call detail information will be
          generated by BellSouth and directed to the law enforcement agency
          initiating the request.

7.3       In cases where the timing of the response to the law enforcement
          agency prohibits BTI from having the subpoena or court ordered request
          redirected to BellSouth by
<PAGE>

                                           General Terms and Conditions - Part A
                                                                          Page 6

          the law enforcement agency, BTI will furnish the official request to
          BellSouth for providing the call detail information. BellSouth will
          provide the call detail records to BTI and bill BTI a reasonable rate
          for the information. BTI agrees to reimburse BellSouth for the call
          detail information provided.

7.4       BTI will provide BTI end user and/or other customer information that
          is available to BTI in response to subpoenas and court orders for
          their own customer records.  BellSouth will redirect subpoenas and
          court ordered requests for BTI end user and/or other customer
          information to BTI for the purpose of providing this information to
          the law enforcement agency.

8.        Liability and Indemnification

8.1       BellSouth Liability.  BellSouth shall take financial responsibility
          -------------------
          for its own actions in causing, or its lack of action in preventing,
          unbillable or uncollectible BTI revenues.

8.2       BTI Liability.  In the event that BTI consists of two (2) or more
          -------------
          separate entities as set forth in the preamble to this Agreement, all
          such entities shall be jointly and severally liable for the
          obligations of BTI under this Agreement.

8.3       Liability for Acts or Omissions of Third Parties.   Neither BellSouth
          ------------------------------------------------
          nor BTI shall be liable for any act or omission of another
          telecommunications company providing a portion of the services
          provided under this Agreement.

8.4       Limitation of Liability.
          -----------------------

8.4.1     Each Party's liability to the other for any loss, cost, claim, injury
          or liability or expense, including reasonable attorney's fees relating
          to or arising out of any negligent act or omission in its performance
          of this Agreement whether in contract or in tort, shall be limited to
          a credit for the actual cost of the services or functions not
          performed or improperly performed.

8.4.2     Limitations in Tariffs.  A Party may, in its sole discretion, provide
          ----------------------
          in its tariffs and contracts with its Customer and third parties that
          relate to any service, product or function provided or contemplated
          under this Agreement, that to the maximum extent permitted by
          Applicable Law, such Party shall not be liable to Customer or third
          Party for (i) any Loss relating to or arising out of this Agreement,
          whether in contract, tort or otherwise, that exceeds the amount such
          Party would have charged that applicable person for the service,
          product or function that gave rise to such Loss and (ii) Consequential
          Damages. To the extent that a Party elects not to place in its tariffs
          or contracts such limitations of liability, and the other Party incurs
          a Loss as a result thereof, such Party shall indemnify and reimburse
          the other Party for that portion of the Loss that would have been
          limited had the first Party included in its tariffs and contracts the
          limitations of liability that such other Party included in its own
          tariffs at the time of such Loss.
<PAGE>

                                           General Terms and Conditions - Part A
                                                                          Page 7

8.4.3     Neither BellSouth nor BTI shall be liable for damages to the other's
          terminal location, POI or other company's customers' premises
          resulting from the furnishing of a service, including, but not limited
          to, the installation and removal of equipment or associated wiring,
          except to the extent caused by a company's negligence or willful
          misconduct or by a company's failure to properly ground a local loop
          after disconnection.

8.4.4     Under no circumstance shall a Party be responsible or liable for
          indirect, incidental, or consequential damages, including, but not
          limited to, economic loss or lost business or profits, damages arising
          from the use or performance of equipment or software, or the loss of
          use of software or equipment, or accessories attached thereto, delay,
          error, or loss of data.  In connection with this limitation of
          liability, each Party recognizes that the other Party may, from time
          to time, provide advice, make recommendations, or supply other
          analyses related to the Services, or facilities described in this
          Agreement, and, while each Party shall use diligent efforts in this
          regard, the Parties acknowledge and agree that this limitation of
          liability shall apply to provision of such advice, recommendations,
          and analyses.

8.5       Indemnification for Certain Claims.  The Party providing services
          ----------------------------------
          hereunder, its affiliates and its parent company, shall be
          indemnified, defended and held harmless by the Party receiving
          services hereunder against any claim, loss or damage arising from the
          receiving company's use of the services provided under this Agreement
          pertaining to (1) claims for libel, slander or invasion of privacy
          arising from the content of the receiving company's own
          communications, or (2) any claim, loss or damage claimed by the
          customer of the Party receiving services arising from such company's
          use or reliance on the providing company's services, actions, duties,
          or obligations arising out of this Agreement.

8.6       Disclaimer.  EXCEPT AS SPECIFICALLY PROVIDED TO THE CONTRARY IN THIS
          ----------
          AGREEMENT, NEITHER PARTY  MAKES ANY REPRESENTATIONS OR WARRANTIES TO
          THE OTHER PARTY CONCERNING THE SPECIFIC QUALITY OF ANY SERVICES, OR
          FACILITIES PROVIDED UNDER THIS AGREEMENT.   THE PARTIES DISCLAIM,
          WITHOUT LIMITATION, ANY WARRANTY OR GUARANTEE OF MERCHANTABILITY OR
          FITNESS FOR A PARTICULAR PURPOSE, ARISING FROM COURSE OF PERFORMANCE,
          COURSE OF DEALING, OR FROM USAGES OF TRADE.

9.        Intellectual Property Rights and Indemnification

9.1       No License.  No patent, copyright, trademark or other proprietary
          ----------
          right is licensed, granted or otherwise transferred by this Agreement.
          BTI is strictly prohibited from any use, including but not limited to
          in sales, in marketing or
<PAGE>

                                           General Terms and Conditions - Part A
                                                                          Page 8

          advertising of telecommunications services, of any BellSouth name,
          service mark or trademark.

9.2       Ownership of Intellectual Property.  Any intellectual property which
          ----------------------------------
          originates from or is developed by a Party shall remain in the
          exclusive ownership of that Party.  Except for a limited license to
          use patents or copyrights to the extent necessary for the Parties to
          use any facilities or equipment (including software) or to receive any
          service solely as provided under this Agreement, no license in patent,
          copyright, trademark or trade secret, or other proprietary or
          intellectual property right now or hereafter owned, controlled or
          licensable by a Party, is granted to the other Party or shall be
          implied or arise by estoppel.  It is the responsibility of each Party
          to ensure at no additional cost to the other Party that it has
          obtained any necessary licenses in relation to intellectual property
          of third Parties used in its network that may be required to enable
          the other Party to use any facilities or equipment (including
          software), to receive any service, or to perform its respective
          obligations under this Agreement.

9.3       Indemnification.  The Party providing a service pursuant to this
          ---------------Agreement will defend the Party receiving such service
          or data provided as a result of such service against claims of
          infringement arising solely from the use by the receiving Party of
          such service and will indemnify the receiving Party for any damages
          awarded based solely on such claims in accordance with Section 8 of
          this Agreement.

9.4       Claim of Infringement.  In the event that use of any facilities or
          ---------------------
          equipment (including software), becomes, or in reasonable judgment of
          the Party who owns the affected network is likely to become, the
          subject of a claim, action, suit, or proceeding based on intellectual
          property infringement, then said Party shall promptly and at its sole
          expense, but subject to the limitations of liability set forth below:

9.4.1     modify or replace the applicable facilities or equipment (including
          software) while maintaining form and function, or

9.4.2     obtain a license sufficient to allow such use to continue.

9.4.3     In the event 9.4.1 or 9.4.2 are commercially unreasonable, then said
          Party may, terminate, upon reasonable notice, this contract with
          respect to use of, or services provided through use of, the affected
          facilities or equipment (including software), but solely to the extent
          required to avoid the infringement claim.

9.5       Exception to Obligations.  Neither Party's obligations under this
          ------------------------
          Section shall apply to the extent the infringement is caused by:  (i)
          modification of the facilities or equipment (including software) by
          the indemnitee; (ii) use by the indemnitee of the facilities or
          equipment (including software) in combination with equipment or
          facilities (including software) not provided or authorized by the
          indemnitor provided the facilities or equipment (including software)
          would not be infringing
<PAGE>

                                           General Terms and Conditions - Part A
                                                                          Page 9

          if used alone; (iii) conformance to specifications of the indemnitee
          which would necessarily result in infringement; or (iv) continued use
          by the indemnitee of the affected facilities or equipment (including
          software) after being placed on notice to discontinue use as set forth
          herein.

9.6       Exclusive Remedy.  The foregoing shall constitute the Parties' sole
          ----------------
          and exclusive remedies and obligations with respect to a third party
          claim of intellectual property infringement arising out of the conduct
          of business under this Agreement.

10.       Treatment of Proprietary and Confidential Information

10.1      Confidential Information.  It may be necessary for BellSouth and BTI
          ------------------------
          to provide each other with certain confidential information, including
          trade secret information, including but not limited to, technical and
          business plans, technical information, proposals, specifications,
          drawings, procedures, customer account data, call detail records and
          like information (hereinafter collectively referred to as
          "Information").   All Information shall be in writing or other
          tangible form and clearly marked with a confidential, private or
          proprietary legend and that the Information will be returned to the
          owner within a reasonable time.  The Information shall not be copied
          or reproduced in any form.   BellSouth and BTI shall receive such
          Information and not disclose such Information.  BellSouth and BTI
          shall protect the Information received from distribution, disclosure
          or dissemination to anyone except employees of BellSouth and BTI with
          a need to know such Information and which employees agree to be bound
          by the terms of this Section.  BellSouth and BTI will use the same
          standard of care to protect Information received as they would use to
          protect their own confidential and proprietary Information.

10.2      Exception to Obligation.  Notwithstanding the foregoing, there will be
          -----------------------
          no obligation on BellSouth or BTI to protect any portion of the
          Information that is: (1)  made publicly available by the owner of the
          Information or lawfully disclosed by a Party other than BellSouth or
          BTI; (2) lawfully obtained from any  source other than the owner of
          the Information; or (3) previously known to the receiving Party
          without an obligation to keep it confidential.
<PAGE>

                                           General Terms and Conditions - Part A
                                                                         Page 10

11.       Assignments

          Any assignment by either Party to any non-affiliated entity of any
          right, obligation or duty, or of any other interest hereunder, in
          whole or in part, without the prior written consent of the other Party
          shall be void.  A Party may assign this Agreement or any right,
          obligation, duty or other interest hereunder to an Affiliate company
          of the Party without the consent of the other Party.  All obligations
          and duties of any Party under this Agreement shall be binding on all
          successors in interest and assigns of such Party.  No assignment or
          delegation hereof shall relieve the assignor of its obligations under
          this Agreement in the event that the assignee fails to perform such
          obligations.

12.       Resolution of Disputes

          Except as otherwise stated in this Agreement, the Parties agree that
          if any dispute arises as to the interpretation of any provision of
          this Agreement or as to the proper implementation of this Agreement,
          either Party may petition the Commission for a resolution of the
          dispute.  However, each Party reserves any rights it may have to seek
          judicial review of any ruling made by the Commission concerning this
          Agreement.

13.       Taxes

13.1      Definition.  For purposes of this Section, the terms "taxes" and
          ----------
          "fees" shall include but not limited to federal, state or local sales,
          use, excise, gross receipts or other taxes or tax-like fees of
          whatever nature and however designated (including tariff surcharges
          and any fees, charges or other payments, contractual or otherwise, for
          the use of public streets or rights of way, whether designated as
          franchise fees or otherwise) imposed, or sought to be imposed, on or
          with respect to the services furnished hereunder or measured by the
          charges or payments therefore, excluding any taxes levied on income.

13.2      Taxes and Fees Imposed Directly On Either Providing Party or
          ------------------------------------------------------------
          Purchasing Party.
          ----------------

13.2.1    Taxes and fees imposed on the providing Party, which are not permitted
          or required to be passed on by the providing Party to its customer,
          shall be borne and paid by the providing Party.

13.2.2    Taxes and fees imposed on the purchasing Party, which are not required
          to be collected and/or remitted by the providing Party, shall be borne
          and paid by the purchasing Party.

13.3      Taxes and Fees Imposed on Purchasing Party But Collected And Remitted
          ---------------------------------------------------------------------
          By Providing Party.
          ------------------
<PAGE>

                                           General Terms and Conditions - Part A
                                                                         Page 11

13.3.1    Taxes and fees imposed on the purchasing Party shall be borne by the
          purchasing Party, even if the obligation to collect and/or remit such
          taxes or fees is placed on the providing Party.

13.3.2    To the extent permitted by applicable law, any such taxes and/or fees
          shall be shown as separate items on applicable billing documents
          between the Parties.  Notwithstanding the foregoing, the purchasing
          Party shall remain liable for any such taxes and fees regardless of
          whether they are actually billed by the providing Party at the time
          that the respective service is billed.

13.3.3    If the purchasing Party determines that in its opinion any such taxes
          or fees are not payable, the providing Party shall not bill such taxes
          or fees to the purchasing Party if the purchasing Party provides
          written certification, reasonably satisfactory to the providing Party,
          stating that it is exempt or otherwise not subject to the tax or fee,
          setting forth the basis therefor, and satisfying any other
          requirements under applicable law.  If any authority seeks to collect
          any such tax or fee that the purchasing Party has determined and
          certified not to be payable, or any such tax or fee that was not
          billed by the providing Party, the purchasing Party may contest the
          same in good faith, at its own expense.  In any such contest, the
          purchasing Party shall promptly furnish the providing Party with
          copies of all filings in any proceeding, protest, or legal challenge,
          all rulings issued in connection therewith, and all correspondence
          between the purchasing Party and the taxing authority.

13.3.4    In the event that all or any portion of an amount sought to be
          collected must be paid in order to contest the imposition of any such
          tax or fee, or to avoid the existence of a lien on the assets of the
          providing Party during the pendency of such contest, the purchasing
          Party shall be responsible for such payment and shall be entitled to
          the benefit of any refund or recovery.

13.3.5    If it is ultimately determined that any additional amount of such a
          tax or fee is due to the imposing authority, the purchasing Party
          shall pay such additional amount, including any interest and penalties
          thereon.

13.3.6    Notwithstanding any provision to the contrary, the purchasing Party
          shall protect, indemnify and hold harmless (and defend at the
          purchasing Party's expense) the providing Party from and against any
          such tax or fee, interest or penalties thereon, or other charges or
          payable expenses (including reasonable attorney fees) with respect
          thereto, which are incurred by the providing Party in connection with
          any claim for or contest of any such tax or fee.

13.3.7    Each Party shall notify the other Party in writing of any assessment,
          proposed assessment or other claim for any additional amount of such a
          tax or fee by a taxing authority; such notice to be provided, if
          possible, at least ten (10) days prior to the date by which a
          response, protest or other appeal must be filed, but in no event later
          than thirty (30) days after receipt of such assessment, proposed
          assessment or claim.
<PAGE>

                                           General Terms and Conditions - Part A
                                                                         Page 12

13.4      Taxes and Fees Imposed on Providing Party But Passed On To Purchasing
          ---------------------------------------------------------------------
          Party.
          -----

13.4.1    Taxes and fees imposed on the providing Party, which are permitted or
          required to be passed on by the providing Party to its customer, shall
          be borne by the purchasing Party.

13.4.2    To the extent permitted by applicable law, any such taxes and/or fees
          shall be shown as separate items on applicable billing documents
          between the Parties.  Notwithstanding the foregoing, the purchasing
          Party shall remain liable for any such taxes and fees regardless of
          whether they are actually billed by the providing Party at the time
          that the respective service is billed.

13.4.3    If the purchasing Party disagrees with the providing Party's
          determination as to the application or basis for any such tax or fee,
          the Parties shall consult with respect to the imposition and billing
          of such tax or fee. Notwithstanding the foregoing, the providing Party
          shall retain ultimate responsibility for determining whether and to
          what extent any such taxes or fees are applicable, and the purchasing
          Party shall abide by such determination and pay such taxes or fees to
          the providing Party.  The providing Party shall further retain
          ultimate responsibility for determining whether and how to contest the
          imposition of such taxes and fees; provided, however, that any such
          contest undertaken at the request of the purchasing Party shall be at
          the purchasing Party's expense.

13.4.4    In the event that all or any portion of an amount sought to be
          collected must be paid in order to contest the imposition of any such
          tax or fee, or to avoid the existence of a lien on the assets of the
          providing Party during the pendency of such contest, the purchasing
          Party shall be responsible for such payment and shall be entitled to
          the benefit of any refund or recovery.

13.4.5    If it is ultimately determined that any additional amount of such a
          tax or fee is due to the imposing authority, the purchasing Party
          shall pay such additional amount, including any interest and penalties
          thereon.

13.4.6    Notwithstanding any provision to the contrary, the purchasing Party
          shall protect indemnify and hold harmless (and defend at the
          purchasing Party's expense) the providing Party from and against any
          such tax or fee, interest or penalties thereon, or other reasonable
          charges or payable expenses (including reasonable attorney fees) with
          respect thereto, which are incurred by the providing Party in
          connection with any claim for or contest of any such tax or fee.

13.4.7    Each Party shall notify the other Party in writing of any assessment,
          proposed assessment or other claim for any additional amount of such a
          tax or fee by a taxing authority; such notice to be provided, if
          possible, at least ten (10) days prior to the date by which a
          response, protest or other appeal must be filed, but in
<PAGE>

                                           General Terms and Conditions - Part A
                                                                         Page 13

          no event later than thirty (30) days after receipt of such assessment,
          proposed assessment or claim.

13.5      Mutual Cooperation.  In any contest of a tax or fee by one Party, the
          ------------------
          other Party shall cooperate fully by providing records, testimony and
          such additional information or assistance as may reasonably be
          necessary to pursue the contest.  Further, the other Party shall be
          reimbursed for any reasonable and necessary out-of-pocket copying and
          travel expenses incurred in assisting in such contest.

14.       Force Majeure

          In the event performance of this Agreement, or any obligation
          hereunder, is either directly or indirectly prevented, restricted, or
          interfered with by reason of fire, flood, earthquake or like acts of
          God, wars, revolution, civil commotion, explosion, acts of public
          enemy, embargo, acts of the government in its sovereign capacity,
          labor difficulties, including without limitation, strikes, slowdowns,
          picketing, or boycotts, unavailability of equipment from vendor,
          changes requested by Customer, or any other circumstances beyond the
          reasonable control and without the fault or negligence of the Party
          affected, the Party affected, upon giving prompt notice to the other
          Party, shall be excused from such performance on a day-to-day basis to
          the extent of such prevention, restriction, or interference (and the
          other Party shall likewise be excused from performance of its
          obligations on a day-to-day basis until the delay, restriction or
          interference has ceased); provided however, that the Party so affected
          shall use diligent efforts to avoid or remove such causes of non-
          performance and both Parties shall proceed whenever such causes are
          removed or cease.

15.       Year 2000 Compliance

          Each Party warrants that it has implemented a program the goal of
          which is to ensure that all software, hardware and related materials
          (collectively called "Systems") delivered, connected with BellSouth or
          supplied in the furtherance of the terms and conditions specified in
          this Agreement: (i) will record, store, process and display calendar
          dates falling on or after January 1, 2000, in the same manner, and
          with the same functionality as such software records, stores,
          processes and calendar dates falling on or before December 31, 1999;
          and (ii) shall include without limitation date data century
          recognition, calculations that accommodate same century and
          multicentury formulas and date values, and date data interface values
          that reflect the century.

16.       Modification of Agreement

16.1      BellSouth shall make available, pursuant to 47 USC (S) 252 and the FCC
          rules and regulations regarding such availability, to BTI any
          interconnection, service, or network element provided under any other
          agreement filed and approved pursuant to 47 USC (S) 252.  The Parties
          shall adopt all rates, terms and conditions concerning
<PAGE>

                                           General Terms and Conditions - Part A
                                                                         Page 14

          such other interconnection, service or network element and any other
          rates, terms and conditions that are interrelated or were negotiated
          in exchange for or in conjunction with the interconnection, service or
          network element being adopted. The adopted interconnection, service,
          or network element and agreement shall apply to the same states as
          such other agreement and for the identical term of such other
          agreement.

16.2      If BTI changes its name or makes changes to its company structure or
          identity due to a merger, acquisition, transfer or any other reason,
          it is the responsibility of BTI to notify BellSouth of said change and
          request that an amendment to this Agreement, if necessary, be executed
          to reflect said change.

16.3      No modification, amendment, supplement to, or waiver of the Agreement
          or any of its provisions shall be effective and binding upon the
          Parties unless it is made in writing and duly signed by the Parties.

16.4      Execution of this Agreement by either Party does not confirm or infer
          that the executing Party agrees with any decision(s) issued pursuant
          to the Telecommunications Act of 1996 and the consequences of those
          decisions on specific language in this Agreement.  Neither Party
          waives its rights to appeal or otherwise challenge any such
          decision(s) and each Party reserves all of its rights to pursue any
          and all legal and/or equitable remedies, including appeals of any such
          decision(s).

16.5      In the event that any final and nonappealable legislative, regulatory,
          judicial or other legal action materially affects any material terms
          of this Agreement, or the ability of BTI or BellSouth to perform any
          material terms of this Agreement, BTI or BellSouth may, on thirty (30)
          days' written notice require that such terms be renegotiated, and the
          Parties shall renegotiate in good faith such mutually acceptable new
          terms as may be required.  In the event that such new terms are not
          renegotiated within ninety (90) days after such notice, the Dispute
          shall be referred to the Dispute Resolution procedure set forth in
          Section 12.

16.6      If any provision of this Agreement, or the application of such
          provision to either Party or circumstance, shall be held invalid, the
          remainder of the Agreement, or the application of any such provision
          to the Parties or circumstances other than those to which it is held
          invalid, shall not be effective thereby, provided that the Parties
          shall attempt to reformulate such invalid provision to give effect to
          such portions thereof as may be valid without defeating the intent of
          such provision.

17.       Waivers

          A failure or delay of either Party to enforce any of the provisions
          hereof, to exercise any option which is herein provided, or to require
          performance of any of the provisions hereof shall in no way be
          construed to be a waiver of such provisions or options, and each
          Party, notwithstanding such failure, shall have the right thereafter
<PAGE>

                                           General Terms and Conditions - Part A
                                                                         Page 15

          to insist upon the specific performance of any and all of the
          provisions of this Agreement.

18.       Governing Law

          This Agreement shall be governed by, and construed and enforced in
          accordance with, the laws of the State of Georgia, without regard to
          its conflict of laws principles.

19.       Arm's Length Negotiations

          This Agreement was executed after arm's length negotiations between
          the undersigned Parties and reflects the conclusion of the undersigned
          that this Agreement is in the best interests of all Parties.

20.       Notices

20.1      Every notice, consent, approval, or other communications required or
          contemplated by this Agreement shall be in writing and shall be
          delivered in person or given by postage prepaid mail, address  to:

               BellSouth Telecommunications, Inc.

               CLEC Account Team
               9/th/ Floor
               600 North 19/th/ Street
               Birmingham, Alabama 35203

               and

               General Attorney - COU
               Suite 4300
               675 W. Peachtree St.
               Atlanta, GA 30375

               BTI

               Anthony M. Copeland
               Executive Vice President and General Counsel
               4300 Six Forks Road
               Raleigh, North Carolina 27609

          or at such other address as the intended recipient previously shall
          have designated by written notice to the other Party.
<PAGE>

                                           General Terms and Conditions - Part A
                                                                         Page 16

20.2      Where specifically required, notices shall be by certified or
          registered mail.  Unless otherwise provided in this Agreement, notice
          by mail shall be effective on the date it is officially recorded as
          delivered by return receipt or equivalent, and in the absence of such
          record of delivery, it shall be presumed to have been delivered the
          fifth day, or next business day after the fifth day, after it was
          deposited in the mails.

20.3      BellSouth shall provide BTI notice via Internet posting of price
          changes and of changes to the terms and conditions of services
          available for resale.

21.       Rule of Construction

          No rule of construction requiring interpretation against the drafting
          Party hereof shall apply in the interpretation of this Agreement.

22.       Headings of No Force or Effect

          The headings of Articles and Sections of this Agreement are for
          convenience of reference only, and shall in no way define, modify or
          restrict the meaning or interpretation of the terms or provisions of
          this Agreement.

23.       Multiple Counterparts

          This Agreement may be executed multiple counterparts, each of which
          shall be deemed an original, but all of which shall together
          constitute but one and the same document.

24.       Implementation of Agreement

          If BTI is a facilities based provider or a facilities based and resale
          provider, this section shall apply.  Within 60 days of the execution
          of this Agreement, the Parties will adopt a schedule for the
          implementation of the Agreement.  The schedule shall state with
          specificity time frames for submission of including but not limited
          to, network design, interconnection points, collocation arrangement
          requests, pre-sales testing and full operational time frames for the
          business and residential markets.  An implementation template to be
          used for the implementation schedule is contained in Attachment 10 of
          this Agreement.

25.       Filing of Agreement

          Upon execution of this Agreement it shall be filed with the
          appropriate state regulatory agency pursuant to the requirements of
          Section 252 of the Act.  If the regulatory agency imposes any filing
          or public interest notice fees regarding the filing or approval of the
          Agreement, BTI shall be responsible for publishing the required notice
          and the publication and/or notice costs shall be borne by BTI.
<PAGE>

                                           General Terms and Conditions - Part A
                                                                         Page 17

26.       Entire Agreement

          This Agreement and its Attachments, incorporated herein by this
          reference, sets forth the entire understanding and supersedes prior
          Agreements between the Parties relating to the subject matter
          contained herein and merges all prior discussions between them, and
          neither Party shall be bound by any definition, condition, provision,
          representation, warranty, covenant or promise other than as expressly
          stated in this Agreement or as is contemporaneously or subsequently
          set forth in writing and executed by a duly authorized officer or
          representative of the Party to be bound thereby.

          This Agreement may include attachments with provisions for the
          following services:

          Network Elements  and Other Services
          Local Interconnection
          Resale
          Collocation

          The following services are included as options for purchase by BTI.
          BTI shall elect said services by written request to its Account
          Manager if applicable.
          Optional Daily Usage File (ODUF)
          Enhanced Optional Daily Usage File (EODUF)
          Access Daily Usage File (ADUF)
          Line Information Database (LIDB) Storage
          Centralized Message Distribution Service (CMDS)
          Calling Name (CNAM)

IN WITNESS WHEREOF, the Parties have executed this Agreement the day and year
above first written.

BellSouth Telecommunications, Inc.           Business Telecom, Inc.


     /s/ Jerry Hendrix                              /s/ Anthony M. Copeland
- -----------------------------           ----------------------------------------
          Signature                                     Signature


        Jerry Hendrix                               Anthony M. Copeland
- -----------------------------           ----------------------------------------
           Name                                           Name


        Senior Director                 Executive Vice President/General Counsel
 ----------------------------           ----------------------------------------
          Title                                          Title


          02/21/00                                February 16, 2000
- -----------------------------           ----------------------------------------
            Date                                          Date

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