RECKSON SERVICES INDUSTRIES INC
8-K, 1999-09-01
REAL ESTATE AGENTS & MANAGERS (FOR OTHERS)
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                      SECURITIES AND EXCHANGE COMMISSION

                            Washington, D.C. 20549

                                   FORM 8-K

                                CURRENT REPORT

                                 -------------

                    Pursuant to Section 13 or 15(d) of the

                        Securities Exchange Act of 1934

       Date of Report (Date of earliest event reported): August 10, 1999

                       RECKSON SERVICE INDUSTRIES, INC.
            (Exact name of Registrant as specified in its Charter)

                                   Delaware

                           (State of Incorporation)

      0-30162                                               11-3383642
(Commission File Number)                             (IRS Employer Id. Number)

           10 East 50th Street                                10022
           New York, New York                              (Zip Code)

(Address of principal executive offices)

                                (212) 931-8000
             (Registrant's telephone number, including area code)



Item 5.           Other Events

     On August 10, 1999, Reckson Service Industries, Inc. ("RSI") acquired a 53%
economic interest (45% on a fully diluted basis) in eSourceOne, Inc.
("eSourceOne") for a purchase price of $15 million. eSourceOne is a recently
formed Internet-based employee benefits and human administration outsourcing
company targeting small and medium-size businesses.

     RSI acquired Series A Preferred Stock of eSourceOne which is convertible
into shares of common stock of eSourceOne. The preferred stock will convert
automatically in the event eSourceOne completes an initial public offering
within certain parameters. RSI is also committed to invest an additional $7.5
million in connection with a future equity funding. RSI also entered into a
Stockholders' Agreement and a Registration Rights Agreement in respect of
certain governance, voting and stockholder rights, including rights with
respect to board representation, rights of first offer with respect to their
eSourceOne stock, pre-emptive rights, registration rights and other matters.
RSI funded the acquisition through a draw under its credit facility with
Reckson Operating Partnership, L.P.

Item 7.  Exhibits

         (c)  Exhibits

10.1     Stock Purchase Agreement, dated as of August 10, 1999, by and among
         eSourceOne, Inc., Reckson Service Industries, Inc. and RSI ESO, Inc.

10.2     Registration Rights Agreement, dated as of August 10, 1999, by and
         among eSourceOne, Inc., Reckson Service Industries, Inc., RSI ESO,
         Inc., Elliott S. Cooperstone and H. Thach Pham

10.3     Stockholders' Agreement, dated as of August 10, 1999, by and among
         eSourceOne, Inc. and certain stockholders

99.1     Press Release


<PAGE>



                                  SIGNATURES

     Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                              RECKSON SERVICE INDUSTRIES, INC.

                             By:  /s/ Scott Rechler
                                  ------------------------------------
                                  Scott Rechler
                                  President and Chief Executive Officer


Date:  September 1, 1999



                                                               Exhibit 10.1




===============================================================================












                                eSourceOne, Inc.

                            (a Delaware corporation)


                 Series A Convertible Redeemable Preferred Stock






                            STOCK PURCHASE AGREEMENT














Dated:  August 10, 1999

==============================================================================

<PAGE>




                            STOCK PURCHASE AGREEMENT

         THIS STOCK PURCHASE AGREEMENT ("Agreement") dated as of August 10, 1999
is by and among  eSourceOne,  Inc.,  a  Delaware  corporation  (the  "Company"),
Reckson Service Industries,  Inc., a Delaware  corporation ("RSI"), and RSI ESO,
Inc.,  a  Delaware  corporation  ("RSI  ESO";  and  together  with RSI and their
successors and permitted  assigns  collectively  the "Series A Investors"),  and
Elliot S.  Cooperstone and H. Thach Pham (each a "Founder;" and collectively the
"Founders").

                                    RECITALS


         WHEREAS,  the  Company  desires  to  issue  and  sell to the  Series  A
Investors in accordance  with and subject to the terms and  conditions set forth
in this  Agreement  the  number of shares  of  Series A  Convertible  Redeemable
Preferred Stock, par value $0.01 per share, of the Company set forth herein (the
"Series A Shares");

         WHEREAS,  the Series A Investors desire to purchase from the Company in
accordance  with and  subject  to the  terms  and  conditions  set forth in this
Agreement the Series A Shares;

         WHEREAS,  the rights and preferences of the Series A Shares,  including
the terms on which the Series A Shares may be  converted  into  shares of Common
Stock, par value $0.01 per share (the "Common  Stock"),  of the Company (defined
herein as the "Conversion  Shares" and collectively  with the Series A Shares as
the "Shares"), shall be set forth in a Certificate of Designation to be filed as
part of the Certificate of Incorporation of the Company, as amended and restated
(respectively, the "Series A Certificate of Designation" and the "Certificate of
Incorporation"),  the forms of which  Certificate of Designation and Certificate
of Incorporation are attached hereto as Exhibit A; and

         WHEREAS, simultaneous with the Closing (defined herein) of the purchase
and sale of the Series A Shares, the Company,  the Series A Investors,  and each
of the  other  stockholders  of the  Company  shall  enter  into a  stockholders
agreement and a registration rights agreement,  each dated as of the date of the
Closing (the "Stockholders'  Agreement" and the "Registration Rights Agreement",
respectively),  the forms of which are  attached  hereto  as  Exhibits  B and C,
respectively;

         NOW,  THEREFORE,  in consideration of the premises and mutual covenants
and agreements herein contained,  the receipt and sufficiency of which is hereby
acknowledged,  and subject to the terms and  conditions  set forth  herein,  the
parties hereto agree as follows:

1.  Representations  and Warranties by the Company.  The Company  represents and
warrants to the Series A Investors as of the time of Closing on the date hereof,
and agrees with the Series A Investors, as follows:

    (a) Organization and Good Standing; Power and Authority; Qualifications. The
Company (i) is a corporation duly organized, validly existing and in good
standing under the laws of the State of Delaware and (ii) has all requisite
corporate power and authority to own, lease and operate its properties, to carry
on the business of the Company conducted prior to the execution of this
Agreement and proposed to be conducted following the execution of this
Agreement, as described in the draft business plan, dated June 15, 1999 as
updated on July 11, 1999 (the "Business Plan"), the form of which is attached
hereto as Exhibit D, delivered to the Series A Investors, and to enter into and
carry out the transactions contemplated by this Agreement and the other
Documents (defined herein) and to perform the obligations contemplated by the
Certificate of Incorporation and Series A Certificate of Designation. The
Company is duly qualified to transact business as a foreign corporation in, and
is in good standing under the laws of, those jurisdictions listed on Schedule 1
hereto, which jurisdictions constitute all of the jurisdictions wherein the
character of the property owned or leased by the Company or the nature of the
activities conducted by the Company makes such qualification necessary, except
for those jurisdictions where the failure to be so qualified and in good
standing would not result in a material adverse change in the business,
operations, properties, assets or financial condition, or in the earnings,
business affairs or business prospects of the Company (a "Material Adverse
Effect").

    (b) Authorization, Preparation and Filing of the Certificate. The
preparation and filing with the Secretary of State of the State of Delaware of
the Company's First Amended and Restated Certificate of Incorporation and the
Series A Certificate of Designation has been duly authorized by all requisite
corporate action on the part of the Company, and no other corporate action on
the part of the Company is necessary with respect to such preparation and
filing.

    (c) Authorization of the Documents. The execution, delivery and performance
by the Company of each of this Agreement, the Stockholders' Agreement and the
Registration Rights Agreement (collectively, the "Documents") has been duly
authorized by all requisite corporate action on the part of the Company, and no
other corporate action on the part of the Company is necessary to authorize the
execution, delivery and performance of the Documents. Each of the Documents
constitutes a legal, valid and binding obligation of the Company enforceable
against the Company in accordance with its terms, except to the extent that
enforceability may be limited by bankruptcy, insolvency, reorganization,
moratorium or other similar laws affecting creditors' rights generally and
equitable principles generally.

    (d) Authorized Capital. The authorized capital of the Company consists of:

    (i)   30,000,000 shares of Preferred Stock, par value $0.01 per share
          ("Preferred Stock"), of which 15,000,000 shares are designated Series
          A Shares; and

   (ii)   70,000,000 shares of Common Stock, par value,  $0.01 per share
          ("Common  Stock"),  of which (A) 13,333,334 shares are  outstanding,
          which such shares shall represent 40% of the aggregate Common Stock
          Equivalents (defined below) of the Company immediately following the
          Closing, (B) 15,000,000 shares have been duly reserved for issuance in
          connection with the conversion of the Series A Shares, which such
          shares shall represent 45% of the aggregate Common Stock Equivalents
          of the Company immediately following the Closing and (C) 5,000,000
          shares have been duly reserved for issuance to employees, officers,
          directors, advisors and consultants of the Company (other than the
          Founders) upon the exercise of stock options or as Common Stock the
          free transferability of which vests over time (collectively,
          "Permitted Options and Restricted Stock"), which such shares shall
          represent 15% of the aggregate Common Stock Equivalents of the Company
          immediately following the Closing. For purposes of this Agreement, the
          term "Common Stock Equivalents" as measured on any date shall mean
          shares of Common Stock or other securities of the Company having the
          same rights and privileges of Common Stock outstanding on such date,
          shares of Common Stock into or for which any securities of the Company
          are convertible, exchangeable or exercisable on such date, and shares
          of Common Stock reserved for issuance upon the exercise of stock
          options or issuable as Common Stock subject to restricted transfer,
          including, without limitation, the Permitted Options and Restricted
          Stock.

    (e) Issued and Outstanding Capital Stock. The shares of issued and
outstanding capital stock of the Company immediately prior to the Closing have
been duly authorized and validly issued, and are fully paid and nonassessable
with no personal liability attaching to the ownership thereof; none of the
shares of outstanding capital stock of the Company are subject to preemptive or
similar rights of the stockholders of the Company or others. Schedule 1 hereto
contains a list of (i) all holders of record of capital stock of the Company,
including the number of shares of capital stock held by each such holder, and
(ii) all outstanding warrants, options, agreements, convertible securities or
other commitments pursuant to which the Company is or may become obligated to
issue any shares of its capital stock or other securities, which names all
persons entitled of record to receive such shares or other securities, the
shares of capital stock or other securities required to be issued thereunder as
of the date hereof and the price per share, if any, payable with respect to the
issuance of any share of capital stock issuable thereunder. The Company has no
knowledge after due inquiry of the names of any beneficial owners of shares of
capital stock of the Company who are not otherwise holders of record. Except as
set forth on Schedule 1 or as contemplated by the Documents, the Certificate of
Incorporation or the Series A Certificate of Designation there are, and
immediately after the Closing there will be, no rights, including preemptive or
similar rights, to purchase or otherwise acquire shares or sell or otherwise
transfer shares of the capital stock of the Company pursuant to any provision of
law, the Certificate of Incorporation or the Company's by-laws, or any agreement
to which the Company is a party; and, except as set forth on Schedule 1 or as
contemplated by the Documents, the Certificate of Incorporation or the Series A
Certificate of Designation, to the Company's knowledge after due inquiry, there
are no agreements, restrictions or encumbrances (including, without limitation,
any right of first refusal, right of first offer, proxy, voting agreement,
voting trust, registration rights agreement, stockholders' agreement, or the
like, whether or not the Company is a party thereto) with respect to the
purchase, sale or voting of any shares of capital stock of the Company (whether
outstanding or issuable upon conversion or exercise of outstanding securities).
Except as contemplated by the Documents, the Certificate of Incorporation or the
Series A Certificate of Designation, no person has the right to nominate or
elect one or more directors of the Company.

    (f) Authorization and Issuance of Capital Stock. The authorization,
issuance, sale and delivery of the Series A Shares pursuant to this Agreement
and the authorization, reservation, issuance, sale and delivery of the
Conversion Shares have been duly authorized by all requisite corporate action on
the part of the Company, and the Series A Shares, when issued, sold and
delivered in accordance with this Agreement, and the Conversion Shares, when
issued and delivered in accordance with the Series A Certificate of Designation,
will be validly issued and outstanding, fully paid and nonassessable with no
personal liability attaching to the ownership thereof, free of any Encumbrances
(defined herein) and not subject to preemptive or similar rights of the
stockholders of the Company or other rights, in each case created by the
Company. The terms, designations, powers, preferences and relative,
participating, optional and other special rights, and the qualifications,
limitations and restrictions, of the Series A Shares are as stated in the
Certificate of Incorporation, the Series A Certificate of Designation, this
Agreement and the other Documents.

    (g) Offering Exemption; Private Placement. The offer and sale of the Series
A Shares as contemplated hereby and the issuance and delivery of the Conversion
Shares to the Series A Investors upon the conversion of the Series A Shares are
each exempt from registration under the Securities Act of 1933, as amended (the
"Securities Act"), and under applicable state securities and "blue sky" laws, as
currently in effect. Neither the Company nor any affiliate (as defined in Rule
405 under the Securities Act) of the Company has (i) sold, offered for sale,
solicited offers to buy or otherwise negotiated in respect of, any security (as
defined in the Securities Act) which is or will be integrated with the sale of
the Series A Shares in a manner that would require the registration under the
Securities Act of the Series A Shares or (ii) engaged in any form of general
solicitation or general advertising (within the meaning of Rule 502(c) of
Regulation D under the Securities Act) in connection with the offer and sale of
the Series A Shares.

    (h) Registration Rights. Except as provided in the Registration Rights
Agreement, there are no persons with registration rights or other similar rights
to have any securities registered by the Company under the Securities Act.

    (i) Consents. No permit, authorization, consent or approval of or by, or any
notification of or filing with, any person (governmental or private) is required
of the Company in connection with the execution, delivery and performance by the
Company of this Agreement or the other Documents or any documentation relating
thereto, the performance by the Company of its obligations under the Certificate
of Incorporation and the Series A Certificate of Designation, the consummation
by the Company of the transactions contemplated hereby or thereby, or the
issuance, sale or delivery of the Series A Shares and the Conversion Shares
(other than such notifications or filings required under the General Corporation
Law of the State of Delaware and applicable federal and state securities laws,
if any, which shall be made on a timely basis) except where the absence of such
permit, authorization, consent, approval, notification or filing would not
result in a Material Adverse Effect.

    (j) Disclosures. No representation or warranty contained in this Agreement
or Schedule 1 hereto, when read together, contains any untrue statement of a
material fact or omits to state a material fact necessary in order to make the
statements contained herein or therein, in light of the circumstances in which
they were made, not misleading. The Business Plan of the Company was prepared by
the Company in good faith and the financial projections and other estimates
contained therein were prepared by the Company based on its experience in the
industry and on assumptions of fact and opinion as to future events that the
Company, at the date of the Business Plan, believed to be reasonable, but which
the Company cannot and does not assure or guarantee, or otherwise represent or
warrant as to, the attainment of in any manner.

    (k) Corporate Minute Books. The Company has made available to the Series A
Investors, true and correct copies of all minutes of meetings or other actions
by the directors, stockholders or incorporators and the by-laws of the Company
held, taken or adopted since inception.

    (l) Assets. The Company has good and valid title to, or a leasehold or
license to or interest in, all of its assets and properties, free and clear of
any mortgages, judgments, claims, liens, security interests, pledges, escrows,
charges or other encumbrances of any kind or character whatsoever
("Encumbrances") except (i) Encumbrances for Taxes (defined herein) not yet due
and payable; (ii) Encumbrances which arise in the ordinary course of business
and do not, singly or in the aggregate, materially affect the value of such
property and do not interfere with the use made and proposed to be made of such
property by the Company and do not materially impair the Company's ownership of
any such asset or property or the Company's ability to obtain financing by using
such assets or property as collateral and (iii) Encumbrances that could not
reasonably be expected to result in a Material Adverse Effect. Schedule 1 hereto
contains a list of all of the material assets and properties to or in which the
Company has title or a leasehold, license or interest.

    (m) Equity Investments. The Company has not had nor does it currently have,
any subsidiaries, nor has it owned, nor does it currently own, any capital stock
or other proprietary interest, directly or indirectly, in any corporation,
association, trust, partnership, joint venture or other entity.

    (n) Absence of Undisclosed Liabilities. The Company has no material
liabilities or obligations (whether accrued, absolute, contingent, unliquidated
or otherwise, whether due or to become due) other than liabilities or
obligations disclosed in Schedule 1.

    (o) Use of Proceeds. Except as disclosed on Schedule 1, the Company is not
required pursuant to any agreement, arrangement or the like to apply the
proceeds received from the sale of the Series A Shares pursuant to the
transactions contemplated hereby in any specified manner including, without
limitation, the repayment of any obligations of the Company.

    (p) Intellectual Property Rights.

    (i) For purposes of this Agreement, the term "Intellectual Property" shall
mean (A) inventions and discoveries (whether patentable or unpatentable and
whether or not reduced to practice), all improvements thereto, and all patents,
patent applications, and patent disclosures, together with all reissuances,
continuations, continuations-in-part, revisions, extensions and reexaminations
of such patents, patent applications and patent disclosures, (B) trademarks,
service marks, trade names, trade dress, logos, corporate names, Internet domain
names and world wide web uniform resource locators, together with all
translations, adaptations, derivations and combinations thereof and including
all goodwill associated therewith, and all applications, registrations and
renewals in connection therewith, (C) copyrightable works, copyrights, and
applications, registrations and renewals in connection therewith, (D) source
code, object code, data, programs and techniques, (F) trade secrets, proprietary
information, whether patentable or unpatentable and whether or not reduced to
writing (including ideas, research and development, formulas, processes and
techniques, business methods, algorithms, technical data, designs, drawings,
specifications, customer and supplier lists, pricing and cost information and
business and marketing plans and proposals), and (G) all copies and tangible
embodiments of the foregoing (in whatever form or medium).

    (ii) Except for over-the-counter retail software, Schedule 1 contains a list
of all of the Intellectual Property to and of which the Company has full title
and ownership. The Company has taken all material steps reasonably necessary to
preserve its legal rights in, and the secrecy of, all Intellectual Property to
which the Company has full title and ownership, except those for which
disclosure is required for legitimate business or legal reasons or where
disclosure will not have a Material Adverse Effect on the Company.

    (iii) Except as set forth in Schedule 1, (A) the Company has or expects to
be able to obtain on commercially reasonable terms all of the Intellectual
Property necessary to enable the Company to carry on its business as referred to
in Section 1(a) hereof and (B) to the Company's knowledge, no third party has
any ownership right, title, interest, claim in or lien on any of the
Intellectual Property to which the Company has full title and ownership.

    (iv) Except as set forth in Schedule 1, to the Company's knowledge, the
Company has not violated or infringed, is not currently violating or infringing,
has not received any written communications alleging that the Company (or any
employees, consultants, contractors or other agents of the Company in their
capacity as such) has violated or infringed, and has not received any written
communications alleging that, by conducting the business of the Company referred
to in Section 1(a) hereof, would violate or infringe, any Intellectual Property
of any other person or entity.

    (v) Each of the employees of the Company has executed and delivered to the
Company an employment agreement containing an invention assignment pursuant to
which each employee has, to the extent permitted by applicable law, assigned to
the Company all right, title and interest in and to any Intellectual Property
developed in the course of such employee's employment with the Company. The
Company does not believe it is or will be necessary to utilize any inventions of
any employees of the Company (or, to the Company's knowledge, persons the
Company currently intends to hire) made prior to their employment by the
Company. At no time during the conception of or reduction to practice of any of
the Intellectual Property of the Company was any developer, inventor or other
contributor to such Intellectual Property operating under any grants from any
governmental entity or agency or private source, performing research sponsored
by any governmental entity or agency or private source or subject to any
employment agreement or invention assignment or nondisclosure agreement or other
obligation with any third party that could adversely affect the Company's right,
title and interest in such Intellectual Property.

    (vi) To the best knowledge of the Company, after due inquiry, no third party
has interfered with, infringed upon or misappropriated any Intellectual Property
to which the Company has full title and ownership.

    (vii) Schedule 1 sets forth all of the patent applications currently being
prepared or prosecuted for the Company, and the Company has not filed any patent
applications or been granted any patents.

    (viii) The Company has not granted any sublicense or similar right with
respect to any Intellectual Property to which the Company has full title and
ownership; no item of Intellectual Property is subject to any outstanding
injunction, judgment, order, decree, ruling or change; and no action, suit,
proceeding, hearing, investigation or complaint is pending or, to the Company's
knowledge after due inquiry, is threatened against the Company or any Founder
which challenges the legality, validity, or enforceability of any such item of
Intellectual Property, except where the same would not have a Material Adverse
Effect.

    (ix) Each of the employees of the Company has executed and delivered to the
Company an Intellectual Property confidentiality agreement in the customary form
and covering matters of the type customarily covered in such agreement. The
Company has not disclosed any of its proprietary information (other than (A) in
the ordinary course of business, or (B) in due diligence with potential
investors, lenders or parties to potential strategic relationships), except
where such disclosure would not have a Material Adverse Effect.

    (q) Employees.

         (i)  Schedule  1  contains  a list of all  agreements  with  employees,
consultants and advisors of the Company,  indicating for each such employee such
employee's  time  commitment  (if less than full  time).  Except as set forth on
Schedule 1, the Company has no  knowledge  after due inquiry  that any  officer,
employee or group of employees intends to terminate his, her or their employment
with the Company, nor does the Company have a present intention to terminate the
employment of any officer,  employee or group of employees.  Except as set forth
in  Schedule  1,  the  Company  is  not  delinquent  in  payments  to any of its
employees,  for any  wages,  salaries,  commissions,  bonuses  or  other  direct
compensation  for any services  performed by the date hereof or amounts required
to be reimbursed by it to the date hereof.

         (ii)  Schedule 1 hereto  contains a true and complete  list of (A) each
plan, program,  policy,  contract,  agreement or other arrangement providing for
compensation,   severance,   termination  pay,   performance  awards,  stock  or
stock-related  awards,  fringe benefits or other employee  benefits of any kind,
whether  formal or  informal,  funded or  unfunded,  and  whether or not legally
binding, which is now or previously has been sponsored, maintained,  contributed
to or  required  to be  contributed  to by the  Company or pursuant to which the
Company has any liability,  contingent or otherwise,  including, but not limited
to,  any  "employee  benefit  plan"  within the  meaning of Section  3(3) of the
Employee  Retirement  Income Security Act of 1974, as amended  ("ERISA") (each a
"Benefit Plan"); and (B) each management,  employment, bonus, option, equity (or
equity related), severance, consulting, non-compete,  confidentiality or similar
agreement  or contract  between the Company and any current  employee,  officer,
consultant,  independent  contractor,  agent  or  director  of the  Company  (an
"Employee")  (each an  "Employee  Agreement").  The Company  does not  currently
sponsor,  maintain,  contribute to, nor is it required to contribute to, nor has
the Company  ever  sponsored,  maintained,  contributed  to or been  required to
contribute to, or incurred any liability to, (i) any "defined  benefit plan" (as
defined in ERISA Section 3(35));  (ii) any  "multiemployer  plan" (as defined in
ERISA  Section  3(37)) or (iii) any  Benefit  Plan  which  provides,  or has any
liability to provide,  life  insurance,  medical,  severance  or other  employee
welfare  benefits to any Employee upon his or her  retirement or  termination of
employment,  except as required by Section 4980B of the Internal Revenue Code of
1986, as amended (the "Code").

         (iii) Based upon the  representations of the Company's  employees,  the
Company is not aware that any employee, consultant, contractor or other agent of
the  Company  was or is  obligated  under  any  agreement  (including  licenses,
covenants or  commitments  of any nature) or subject to any judgment,  decree or
order of any court or administrative agency, or any other restriction that would
interfere  with the use of such person's best efforts to carry out such person's
duties for the Company or to promote the  interests of the Company or that would
conflict  with the  business of the Company  referred to in Section  1(a) hereof
except  where the same  would not have a  Material  Adverse  Effect.  Schedule 1
identifies  agreements entered into between each Founder and his prior employer,
which such agreements have been provided to the Series A Investors.

    (r) Related Transactions. No current or former stockholder, director,
officer or employee of the Company, any "associate" (as defined in the rules and
regulations promulgated under the Securities Exchange Act of 1934, as amended)
of the Company, or any member of the family of any of the foregoing is
presently, or since the organization of the Company, has been, directly or
indirectly through such person's affiliation with any other person or entity, a
party to any agreement or transaction with the Company, other than in connection
with any such person's duties as a director, officer or employee of the Company.

    (s) Taxes.

    (i) "Tax" or "Taxes," for purposes of this Agreement, means any taxes,
assessments, duties, fees, levies, imposts, deductions, withholdings, or other
governmental charges of any nature whatsoever and any liabilities with respect
thereto, including any penalties, additions to tax, fines or interest thereon,
imposed by any government or taxing authority of any country or political
subdivision of any country.

    (ii) Since its inception, the Company has not been required by law to file
any Tax returns.

    (t) Agreements.

    (i) Schedule 1 hereto contains a list of any and all written indentures,
mortgages, guaranties, leases, licenses, loans, credit agreements, notes or
other contracts, agreements or understandings (each a "Contract") to which the
Company is a party.

    (ii) Complete copies of all Contracts required to be listed on Schedule 1
pursuant to Section 1(t)(i), including all amendments thereto, have been
delivered or made available to the Series A Investors. All of the Contracts will
continue to be legal, valid, binding, enforceable, and in full force and effect
against the Company on identical terms following the execution of this
Agreement. There has been no breach, violation or default by the Company and no
event which, with notice or lapse of time or both, would (A) constitute a
material breach, violation or default by the Company under any such Contract or
(B) give rise to any lien or right of termination, modification, cancellation,
prepayment, suspension, limitation, revocation or acceleration against the
Company under any such Contract the effect of which would be to, or be
reasonably likely to, result in a Material Adverse Effect; and no other party to
any such Contract is in arrears in respect of the performance or satisfaction of
the terms and conditions on its part to be performed or satisfied thereunder
and, except as disclosed on Schedule 1, no waiver or indulgence has been granted
by any of the parties thereto and no party to any such Contract has repudiated
any provision thereof.

    (u) Compliance with Laws; Permits. The Company (i) has complied with all
federal, state, local and foreign laws, rules, regulations, judgments and orders
applicable to the Company and the business of the Company referred to in Section
1(a) hereof, except where the failure, individually or in the aggregate, to have
so complied would not reasonably be expected to result in a Material Adverse
Effect, and (ii) other than making filings under the business corporation laws
of Delaware and New York, the Company has not been required to obtain any
federal, state, local or foreign governmental licenses, permits and
qualifications material to and necessary in the conduct of the business of the
Company referred to in Section 1(a) hereof

    (v) No Conflict. The Company is not in violation of its Certificate of
Incorporation or by-laws or in default in the performance or observance of any
material obligation, agreement, covenant or condition contained in any Contract
required to be set forth on Schedule 1 hereto. The execution, delivery and
performance by the Company of the Documents, the consummation by the Company of
the transactions contemplated thereby, and the issuance, sale and delivery of
the Series A Shares and the Conversion Shares by the Company will not (i)
materially violate any provision of law, statute, rule or regulation, or any
ruling, writ, injunction, order, judgment or decree of any court, administrative
agency or other governmental body applicable to the Company or any of the
properties or assets of the Company, (ii) materially conflict with or result in
any breach of any of the terms, conditions or provisions of, or constitute (with
due notice or lapse of time, or both) a default (or give rise to any right of
termination, cancellation or acceleration) under, or result in the creation of
any Encumbrance upon any of the properties or assets of the Company under, any
material Contract or (iii) violate the certificate of incorporation or the
by-laws of the Company.

    (w) Litigation; Orders. There is no civil, criminal or administrative
action, suit, notice, hearing, inquiry, proceeding or investigation at law or in
equity or by or before any court, arbitrator or similar panel, governmental
instrumentality or other agency now pending or, to the best knowledge of the
Company, after due inquiry, threatened against the Company, any officer of the
Company, or the Intellectual Property or other property owned by the Company.
The Company is not subject to any order, writ, injunction or decree of any court
of any federal, state, municipal or other domestic or foreign governmental
department, commission, board, bureau, agency or instrumentality.

    (x) No Real Property. The Company has not operated its business from any
location other than the personal residences of the stockholders of the Company
and has not acquired, leased, occupied, or used any other real property.

    (y) Year 2000. Except for over-the-counter retail software, the Company has
no computer systems and software. The Company has no specific information that
would cause it to believe that any of the software owned by material vendors,
suppliers, licensors or collaborators of the Company and proposed to be licensed
to the Company is not able to accurately process calendrical data, including,
but not limited to, calculating, comparing and sequencing from, into and between
dates in the twentieth century (through the year 1999), the year 2000 and the
twenty-first century, including leap year calculations.

    (z) No Brokers or Finders. Except as disclosed on Schedule 1, neither the
Company nor any of the officers, directors, employees or stockholders of the
Company has employed any broker or finder in connection with the transactions
with the Series A Investors contemplated by this Agreement or the other
Documents, and no commissions, fees or the like are required to be paid on
behalf of the Company to any party in connection with the issuance or sale of
the Series A Shares pursuant to this Agreement.

    (aa) Investment Banking Services. The Company is not a party to any
agreement, arrangement or the like that grants rights to any third party with
respect to the performance of investment banking services for the Company,
including, without limitation, with respect to the sale of the Company or a
public offering, including an initial public offering, of securities of the
Company.

    (bb) Suitability. Neither the Company nor its Founders (i) has ever been
indicted for or convicted of any felony or any crime involving fraud or
misrepresentation; (ii) is subject to any order, judgment or decree of any court
of competent jurisdiction or any governmental authority barring, suspending, or
otherwise limiting the right of the Company or such person to engage in any
activity conducted by the Company; or (iii) has been denied any license or
permit affecting the Company's or such person's ability to conduct any activity
conducted by the Company, nor is there any basis upon which such liability to
conduct any activity conducted or to be conducted by the Company may be denied.

2.  Representations  and  Warranties  of the Series A  Investors.  Each Series A
Investor  represents and warrants to the Company as of the date hereof and as of
the Closing, and agrees with the Company, as follows:

    (a) Purchase Entirely for Own Account. Such Series A Investor is acquiring
the Series A Shares to be purchased by it under this Agreement for its own
account, for investment and not with a view to the distribution thereof within
the meaning of the Securities Act; provided, however, that any Series A Investor
may transfer such Series A Shares or Conversion Shares at any time to any of its
affiliates so long as any such transfer does not effect a change in the
investment intent of any such transferee. For purposes of this Agreement, unless
otherwise specified herein, the term "affiliate" shall mean (i) in the case of a
corporation or other entity, any corporation or other entity in which the
subject person (A) (1) owns or controls the voting rights of 50% or more of the
capital stock or other equity interests the holders of which are generally
entitled to vote for the election of the board of directors or other governing
body of such corporation or entity or (2) has the right to nominate and/or elect
at least one-half of the members of the board of directors of such corporation
or entity or (3) at least one-half of the then current members of the board of
directors of such corporation or entity were nominated or designated for
election as directors of such corporation by the subject person and (B) for
financial reporting purposes, the financial statements of the subject person
includes on a consolidated basis the financial statements of such corporation or
other entity, and (ii) in the case of an individual, a member of that
individual's family, by blood or marriage.

    (b) Restricted Securities. Such Series A Investor understands that (i) the
Series A Shares have not been, and that the Conversion Shares will not be,
registered under the Securities Act, by reason of their issuance by the Company
in a transaction exempt from the registration requirements of the Securities Act
and (ii) the Series A Shares and the Conversion Shares may not be sold unless
such disposition is registered under the Securities Act or is exempt from
registration thereunder. Such Series A Investor further understands that the
exemption from registration afforded by Rule 144 (the provisions of which are
known to such Series A Investor) promulgated under the Securities Act depends on
the satisfaction of various conditions, and that, if applicable, Rule 144 may
afford the basis for sales only in limited amounts.

    (c) Accredited Investor. Such Series A Investor is an "accredited investor"
within the meaning of Rule 501(a) of Regulation D under the Securities Act. Such
Series A Investor (i) fully understands that an investment in the Company is
highly speculative and that such Series A Investor may lose its entire
investment in the Series A Shares; (ii) is experienced in evaluating and
investing in companies such as the Company, (iii) is capable of evaluating the
merits and risks of such Series A Investor's investment in the Series A Shares;
(iv) is able to bear the economic risk of a loss of the entire amount of its
investment in the Series A Shares; and (v) is prepared to hold the Series A
Shares for an indefinite period of time.

    (d) Disclosure of Information. Such Series A Investor has received from the
Company and Founders all of the information which such Series A Investor and its
representatives have requested. Such Series A Investor further represents that
such Series A Investor has had an opportunity to ask questions and receive
answers from the Company regarding the business of the Company referred to in
Section 1(a) hereof and the terms and conditions of the offering of the Series A
Shares. The foregoing, however, does not limit or modify the representations and
warranties of the Company in Section 1 or the right of such Series A Investor to
rely thereon.

    (e) Due Authorization. Such Series A Investor has full power and authority
to enter into the Documents to which such Series A Investor is a party and to
carry out the transactions contemplated by such Documents, each such Document
has been duly authorized by all necessary corporate or other action on the part
of such Series A Investor, and each such Document constitutes a valid and
binding agreement of such Series A Investor enforceable against such Series A
Investor in accordance with its terms except to the extent that enforceability
may be limited by bankruptcy, insolvency, reorganization, moratorium or other
similar laws affecting creditors' rights generally and equitable principles
generally.

    (f) Consents. No permit, authorization, consent or approval of or by, or any
notification of or filing with, any person (governmental or private) is required
of such Series A Investor in connection with the execution, delivery and
performance of this Agreement or the other Documents to which such Series A
Investor is a party, the consummation by such Series A Investor of the
transactions contemplated hereby or thereby (other than such notifications or
filings required under the General Corporation Law of the State of Delaware and
applicable federal and state securities laws, if any, which shall be made on a
timely basis) except where the absence of such permit, authorization, consent,
approval, notification or filing would not result in a material adverse change
in the business, operations, properties, assets or financial condition, or in
the earnings, business affairs or business prospects of such Series A Investor.

    (g) No Conflict. The execution, delivery and performance by such Series A
Investor of the Documents to which such Series A Investor is a party and the
consummation by such Series A Investor of the transactions contemplated hereby
and thereby will not (i) materially violate any provision of law, statute, rule
or regulation, or any ruling, writ, injunction, order, judgment or decree of any
court, administrative agency or other governmental body applicable to such
Series A Investor or any of the properties or assets of such Series A Investor
or (ii) violate the certificate of incorporation or the by-laws of such Series A
Investor,.

    (h) No Brokers or Finders. Except as disclosed by the Company on Schedule 1,
such Series A Investor has not employed any broker or finder in connection with
the transactions contemplated by this Agreement or the other Documents, and no
commissions, fees or the like are required to be paid on behalf of such Series A
Investor to any party in connection with the issuance or sale of the Series A
Shares pursuant to this Agreement.

3.  Sale  and  Delivery  to  the  Series  A  Investors;  Closing;  Second  Round
Securities.

    (a) Sale and Purchase of Series A Shares. On the basis of the
representations and warranties herein contained and subject to the terms and
conditions herein set forth, the Company agrees to sell to RSI ESO, and RSI ESO
agrees to purchase from the Company, at a price of $1.00 per share, 15,000,000
shares of the Company's Series A Shares. The aggregate purchase price for the
Series A Shares shall be $15,000,000.

    (b) Closing. Payment of the purchase price for, and delivery of certificates
for, the Series A Shares shall be made at the offices of Brown & Wood LLP, One
World Trade Center, New York, New York 10048, or at such other place as shall be
agreed upon by the Series A Investors and the Company, and shall be made at the
time and date of execution of this Agreement (such payment and delivery being
herein called the "Closing").

    (c) Form of Payment. Payment for the Series A Shares purchased hereunder
shall be made to the Company by the Series A Investors by (i) a certified check
or wire transfer of immediately available funds in the amount of $5,000,000 to a
bank account designated by the Company and (ii) delivery of a fully executed
demand note in the principal amount of $10,000,000, together with a standby
irrevocable letter of credit from The Chase Manhattan Bank in support of such
demand note, against delivery to the Series A Investors of certificates for the
number of Series A Shares to be purchased by the Series A Investors. The demand
note and standby irrevocable letter of credit shall each be in the form attached
hereto as Exhibit E and provide for payments from time to time upon written
demand from the Company, which such payments shall be made on the second
business day next following the date such demand is received if received prior
to 10:00 A.M. and shall be by certified check or by wire transfer of immediately
available funds to a bank account designated by the Company, provided that the
minimum amount of any such demand shall be $1,000,000.

    (d) Denominations; Registration. Certificates for the Series A Shares
purchased by the Series A Investors pursuant to this Agreement shall be in such
denominations and registered in such names as the Series A Investors may request
in writing at the Closing.

    (e) Second Round of Capital Stock. The parties contemplate that within
eighteen (18) months following the Closing the Company expects to raise
additional funds through the issuance of capital stock in the form of Series B
Convertible Preferred Stock or other capital stock or securities convertible
into capital stock of the Company (the "Second Round Securities") having such
rights and privileges as shall be negotiated with the purchasers thereof. The
aggregate gross proceeds to the Company from the issuance of the Second Round
Securities shall not exceed $30,000,000.

         The  Series  A  Investors  agree  that  one or more  of  them or  their
affiliates shall purchase Second Round  Securities  comprising at least one-half
of the Second Round Securities  offered,  at the same time and on the same terms
and conditions as are  applicable to other entities  purchasing the Second Round
Securities,  provided  that (A) the closing of the  issuance of the Second Round
Securities (the "Second Round Closing")  occurs within 18 months of the Closing,
(B) each purchaser of the Second Round  Securities is an "accredited  investor""
within the meaning of Rule 501(a) of Regulation D under the  Securities  Act and
at least 75% of the  Second  Round  Securities  not  purchased  by the  Series A
Investors  are  purchased  by one  or  more  bona  fide,  recognized  financial,
institutional, corporate or like investors, (C) the Series A Investors shall not
be  obligated  to  purchase  in  excess  of $7.5  million  of the  Second  Round
Securities,  (D) the Company  shall have  performed and complied in all material
respects with all material  agreements,  covenants and conditions required of it
contained  in  this  Agreement,   each  other   Document,   the  Certificate  of
Incorporation and the Series A Certificate of Designation,  the noncompliance or
nonperformance  of which  could  reasonably  by expected to result in a Material
Adverse  Effect and (E) the Company  shall have issued to the Series A Investors
as early as  practicable  but in no event later than fifteen (15)  business days
prior to the date  scheduled for the Second Round  Closing a certificate  to the
effect that the  conditions  in this Section 3(e) have been or will be satisfied
on or prior to the date of the Second Round Closing.

         The Company  agrees that whether or not the Second Round Closing occurs
within 18 months of the  Closing,  when and if any Second Round  Securities  are
issued by the Company,  the Series A Investors shall have the right to purchase,
on the same terms and conditions as are applicable to other entities  purchasing
the  Second  Round  Securities,  that  portion of the  Second  Round  Securities
sufficient in amount so that immediately  following the closing of such purchase
of such  additional  capital stock,  the Series A Investors shall own 50% of the
Common Stock Equivalents of the Company.

    (f) Additional Purchases to Comply with Investment Company Act. In the event
that from time to time prior to any Qualified IPO (defined herein) by the
Company it becomes necessary, in the reasonable opinion of counsel to the Series
A Investors, who shall be expert in such matters, and which such opinion shall
be reasonably concurred in by counsel to the Company, that the Series A
Investors own up to 50% of the Common Stock Equivalents of the Company in order
to avoid a significant risk that the Series A Investors may be considered an
investment company within the meaning of the Investment Company Act of 1940, as
amended, then the Investors shall have the right, upon prior written notice to
the Company, to purchase such shares of a series of preferred stock that are
substantially identical to the Series A Shares which such shares shall vote with
the Series A Shares on all matters and not as a separate series or class and
otherwise shall be on the same terms and conditions as set forth in this
Agreement, the other Documents, the Certificate of Incorporation and the Series
A Certificate of Designation (the "Additional Stock"), provided that (i) the
purchase price per share for such Additional Stock shall be (A) prior to the
issuance of any Second Round Securities, two (2) times the purchase price per
share for the sale of the Series A Shares and (B) thereafter, the Fair Market
Value (as defined in the Stockholders' Agreement) of such Additional Stock, and
(ii) such right of the Series A Investors to purchase such Additional Stock
shall cease if not exercised in connection with the first issuance of the Second
Round Securities. Upon receipt of such Series A Investors' notice, the Company
shall as soon as practicable but in no event later than fifteen (15) business
days following such receipt, issue and sell to the Series A Investors such
shares of Additional Stock as are necessary to provide the Series A Investors
with ownership of 50% of the Common Stock Equivalents of the Company. For
purposes of this Agreement, the term "Qualified IPO" shall mean a firm
underwritten public offering of Common Stock of the Company by a nationally
recognized underwriter which offering results in the receipt of aggregate gross
proceeds by the Company of at least $30,000,000 and reflects a market value of
the Company of at least $150,000,000 immediately prior to such public offering.

    (g)  Additional  Purchases  Prior to  Qualified  IPO.  In the event that the
Company does not consummate the sale of the Second Round Securities prior to the
filing of a  registration  statement  under the  Securities  Act in respect of a
Qualified IPO by the Company,  then the Series A Investors shall have the right,
upon written notice to the Company as soon as practicable  but in no event later
than fifteen (15)  business  days prior to the date  specified in writing by the
Company  to the  Series  A  Investors  as  the  expected  filing  date  of  such
registration statement, to purchase, simultaneously with the consummation of the
Qualified IPO,  Additional Stock of the Company at a purchase price per share of
two (2) times the price per share for the sale of the Series A Shares and on the
same  terms  and  conditions  as set  forth  in this  Agreement  and  the  other
Documents;  provided,  however, that in such event, the Series A Investors shall
not have the right to purchase more than that amount of Additional  Stock which,
if added to the capital  stock of the Company  previously  owned by the Series A
Investors,  is  greater  than 50% of the  Company's  Common  Stock  Equivalents;
provided,  further,  that the Series A Investors  shall,  if necessary to comply
with securities laws,  consummate such purchase prior to the consummation of the
Qualified IPO or the filing of such registration statement.

4. Covenants of the Company.  The Company  covenants with the Series A Investors
as follows:

    (a) Accounting Controls and Principles.

         (i) The Company will maintain a system of internal  accounting controls
sufficient to provide reasonable assurance that transactions will be recorded as
necessary  to permit  preparation  of  financial  statements  to maintain  asset
accountability and in conformity with generally accepted  accounting  principles
consistently  applied.  As soon as  practicable  following the date hereof,  the
Company shall select one of the  nationally  recognized  "Big Five"  independent
accounting  firms as the  independent  auditor of the  Company  and  establish a
system of internal  accounting  controls acceptable to the Board of Directors of
the Company;  provided, that until such system has been approved by the Board of
Directors  or an annual  audit by the  Company's  independent  auditor  has been
accepted  by the Board of  Directors,  any  disbursement  or  series of  related
disbursements by the Company in an aggregate amount of $1,000,000 or more, shall
require the approval of at least one of the  directors  elected to the Company's
Board of  Directors  pursuant  to Section  2.1.1(c)  or Section  2.1.1(d) of the
Stockholders' Agreement.

         (ii) Upon reasonable  prior request from time to time from the Series A
Investors,  the Company will, and will direct its  independent  auditor,  to (A)
provide  promptly to the Series A Investors such  information as is necessary to
permit the Series A Investors  to prepare  timely  their  financial  statements,
which  information  shall  include,  without  limitation,  information as to the
accounting  principles  employed in the  preparation of the Company's  financial
statements  and the work  sheets of the Company  and the  Company's  independent
auditor  drawn in connection  with the  preparation  of the Company's  financial
statements,  and (B) provide  reasonable  access to the employees of the Company
and the Company's  independent  auditor  responsible  for the preparation of the
Company's financial statements and the related aforementioned work sheets.

    (b) Operating  Plan.  Within thirty (30) days prior to the beginning of each
fiscal year,  the Company  shall cause the  Company's  management to provide for
approval by the Board of Directors  of the Company an operating  plan in respect
of such fiscal year, which operating plan shall include, without limitation, (i)
an annual  budget (the  "Annual  Budget")  for such fiscal year with  details on
forecasted  revenues,   operating  costs,  cashflow  from  operations,   capital
expenditures and other investing  activities,  and financing activities and (ii)
other details as may reasonably be requested by the Board of Directors. Attached
hereto as Exhibit F is the initial  Annual  Budget for the  Company,  which such
initial  Annual Budget covers a period of less than one year.  The Company shall
prepare, as soon as practicable after the date hereof, a detailed Annual Budget.

    (c) Information Rights and Visitation Rights.

    (i) The  Company  shall  deliver to the Series A  Investors:

          (A)   as soon as practicable, but in any event within twenty-five
                (25) days  after the end of each  fiscal  month of the  Company,
                monthly   and   trailing   twelve-month    unaudited   financial
                statements;

          (B)   as soon as  practicable,  but in any event within  thirty (30)
                days after the end of each of the first  three (3)  quarters  of
                each fiscal year of the  Company,  an  unaudited  profit or loss
                statement,  an unaudited  balance  sheet and  statements of cash
                flow  and  stockholders'  equity  as of the end of  such  fiscal
                quarter,  each prepared in accordance  with  generally  accepted
                accounting principles  consistently applied,  provided that such
                interim financial  statements may not contain footnotes required
                by   generally   accepted   accounting   principles   and  audit
                adjustments  customarily  made in the  preparation  of  year-end
                financial statements;

          (C)   as soon as practicable,  but in any event within  seventy-five
                (75) days after the end of each  fiscal year of the  Company,  a
                draft income  statement  for such fiscal  year, a draft  balance
                sheet of the  Company  and  draft  statements  of cash  flow and
                stockholders'  equity as of the end of such  year,  prepared  in
                accordance  with  generally   accepted   accounting   principles
                consistently  applied,  and accompanied by a draft of the report
                that  the  Company's  independent  auditors  expect  to issue in
                respect of such financial statements;

          (D)   as soon as  practicable,  but in any event within  eighty-five
                (85) days after the end of each  fiscal year of the  Company,  a
                final income  statement  for such fiscal  year, a final  balance
                sheet of the  Company  and  final  statements  of cash  flow and
                stockholders'  equity as of the end of such  year,  prepared  in
                accordance  with  generally   accepted   accounting   principles
                consistently   applied,   and  audited  and   certified  by  the
                independent auditors of the Company;

          (E)   promptly upon becoming available,  (1) copies of all financial
                statements,  reports, press releases,  notices, proxy statements
                and other  documents sent by the Company to its  stockholders or
                released to the public and copies of all  regular  and  periodic
                reports,  if any, filed by the Company with the U.S.  Securities
                and Exchange  Commission or any securities  exchange and (2) any
                other financial or operating  reports available to management of
                the  Company  as  any of  the  Series  A  Investors  shall  have
                reasonably requested on a timely basis.

    (ii) Each Series A Investor shall have the right,  upon  reasonable  notice,
during the Company's regular business hours, for any purpose  reasonably related
to such Series A Investor's  interest as a stockholder of the Company,  to visit
the Company's  facilities and to inspect the Company's  books and records and to
make copies thereof at such Series A Investor's expense.

    (d) Private Placement.  Neither the Company nor any affiliate (as defined in
Rule 405 under the Securities Act) of the Company will (i) sell, offer for sale,
solicit  offers to buy or  otherwise  negotiate  in respect of, any security (as
defined in the  Securities  Act) which will be  integrated  with the sale of the
Series A Shares  in a manner  that  would  require  the  registration  under the
Securities  Act of the  Series A Shares or (ii)  engage  in any form of  general
solicitation  or general  advertising  (within  the  meaning  of Rule  502(c) of
Regulation D under the Securities  Act) in connection with the offer and sale of
the Series A Shares.

    (e)  Insurance.  The Company  shall,  if it has not done so by the  Closing,
promptly  thereafter  obtain and cause to be maintained the following  insurance
policies,  each with a reputable insurer reasonably satisfactory to the Series A
Investors  and in form and  substance  reasonably  satisfactory  to the Series A
Investors:  (i) key-man life  insurance  policies for the benefit of the Company
covering the lives of Messrs.  Cooperstone and Pham, each such policy to provide
for payment of at least  $10,000,000 to the Company upon the death of the person
covered thereby;  (ii) a director and officer liability insurance policy for the
benefit of the  executive  officers and members of the Board of Directors of the
Company, which such policy provides coverage in amount and scope consistent with
prudent industry practice;  and (iii) one or more insurance policies that insure
all of the assets of the Company that are of insurable  character  against risks
of  liability,  casualty  and  fire,  theft  and other  losses  and  liabilities
customarily  obtained,  if at all, to cover comparable  businesses and assets in
amounts, scope and coverage which are consistent with prudent industry practice.

    (f) Transfer Taxes.  The Company agrees that it will pay, and will hold each
Series A Investor  harmless from any and all liability with respect to any stamp
or similar taxes which may be  determined  to be payable in connection  with the
execution and delivery and  performance of this  Agreement or any  modification,
amendment or alteration of the terms or provisions of this Agreement.

    (g) Use of Proceeds. The Company shall use the net proceeds from the sale of
the Series A Shares to (i) fund the  development  of the Company's  products and
services consistent with the Business Plan, (ii) for working capital and general
corporate  purposes  and  (iii) to pay the  accrued  liabilities  identified  on
Schedule 1.

    (h) Agreements with Employees other than Founders. With respect to employees
of the  Company  other  than the  Founders,  the  Company  shall  enter into and
maintain  agreements  with each such employee,  which  agreements  shall include
provisions covering, among other things,  protection of confidential information
of the Company, and assignment of inventions and other intellectual  property to
the Company. In addition, the Company shall in its form employee agreement or in
its employee  policy manual  include  provisions  obligating the employee of the
Company  covered  thereby to refrain from  competing with the Company during and
following such employee's employment by the Company.

    (i) Agreements with Founders. The employment agreements specified in Section
5(d) below with each of its Founders shall not be terminated or altered, amended
or  changed  in any  material  respect  without  the  approval  of the  Board of
Directors, which such approval shall include the approval of at least one of the
directors elected to the Board of Directors  pursuant to Section 2.1.1(d) of the
Stockholders' Agreement.

    (j) Option and Restricted  Stock Plan. As soon as practicable  following the
date hereof,  the Company shall adopt a Option and Restricted  Stock Plan in the
customary form and covering matters of the type customarily covered in such plan
and providing for the reservation of Permitted  Options and Restricted Stock for
issuance to employees,  officers,  directors,  advisors and  consultants  of the
Company (other than the Founders),  which such shares shall represent 15% of the
aggregate  Common Stock  Equivalents  of the Company  immediately  following the
Closing.

5. Conditions of Series A Investors' Obligations. The obligations of each Series
A Investor  hereunder  at the  Closing  are  subject to the  performance  by the
Company of its covenants and other obligations  hereunder,  and to the following
further conditions:

    (a) Filing of the  Certificate  of  Designation.  Prior to the Closing,  the
Company's First Restated and Amended Certificate of Incorporation and the Series
A Certificate of Designation  shall each have been duly filed with, and accepted
for filing by, the Secretary of State of the State of Delaware .

    (b) Stockholders' Agreement. At or prior to the Closing, the Company and the
holders of the Common Stock of the Company  shall have executed and delivered to
the  Series A  Investors  the  Stockholders'  Agreement  and such  Stockholders'
Agreement shall be in full force and effect.

    (c) Registration Rights Agreement.  At or prior to the Closing,  the Company
shall have  executed and  delivered to the Series A Investors  the  Registration
Rights Agreement and such  Registration  Rights Agreement shall be in full force
and effect.

    (d)  Employment  Agreements.  Each of the officers and key  employees of the
Company,  including,  without limitation,  each of Messrs. Cooperstone and Pham,
shall  have  executed  and  delivered  to the  Company an  employment  agreement
substantially in the form set forth in Exhibit G attached hereto,  and each such
employment agreement shall be in full force and effect.

    (e)  Authorizations.  All authorizations,  permits and approvals  (including
Board of Directors and stockholder  approvals)  required for the consummation of
the  transactions  contemplated  hereby as of the date and time of the  Closing,
shall  have been  received.  The  Company  and each of the other  parties to the
Documents other than such Series A Investor shall have performed and complied in
all material respects with all agreements, covenants and conditions contained in
each  Document  that are required to be performed or complied by the Company and
such other parties at or before the Closing.

    (f)  Opinion of Counsel for the  Company.  At the time of the  Closing,  the
Series A Investors  shall have received the favorable  opinion,  dated as of the
Closing,  of Orrick,  Herrington  &  Sutcliffe,  LLP,  counsel  to the  Company,
substantially  in the  form  set  forth  in  Exhibit  H,  subject  to  customary
qualifications  and the  reasonable  satisfaction  of the Series A Investors and
their counsel.

    (g) Additional Documents. All proceedings taken by the Company in connection
with the issuance and sale of the Series A Shares as herein  contemplated  shall
be reasonably  satisfactory  in form and substance to the Series A Investors and
their counsel.

6.  Conditions  of the Company's  Obligations.  The  obligations  of the Company
hereunder  at the  Closing  are  subject  to the  performance  by each  Series A
Investor of its covenants and other obligations hereunder,  and to the following
further conditions:

    (a)  Stockholders'  Agreement.  At or prior  to the  Closing,  the  Series A
Investors  shall have  executed and  delivered to the Company the  Stockholders'
Agreement and such Stockholders' Agreement shall be in full force and effect.

    (b) Registration Rights Agreement.  At or prior to the Closing, the Series A
Investors  shall have  executed and  delivered  to the Company the  Registration
Rights  Agreement  and such  Registration  Agreement  shall be in full force and
effect.

    (c)  Opinion  of  Counsel  for the  Series A  Investors.  At the time of the
Closing, the Company shall have received the favorable opinion,  dated as of the
Closing,  of Brown & Wood LLP, counsel to the Series A Investors,  substantially
in the form set forth in Exhibit I, subject to customary  qualifications and the
reasonable satisfaction of the Series A Investors and their counsel.

7.  Confidentiality.  Except as required by law or judicial  order,  any and all
Confidential  Information (as defined below) of either the Company or any Series
A Investor  shall be subject to the provisions of this Section 7 for a period of
two (2)  years  following  the  later  of (A)  disclosure  of such  Confidential
Information to the receiving  party and (B) the date that the Series A Investors
no longer have the right to nominate a director to the Board of Directors of the
Company  pursuant  to  Section  2.1.1(d)  of the  Stockholders'  Agreement  (the
"Confidentiality Period").  Confidential or proprietary information disclosed by
any Series A Investor or the Company,  as well as the terms of the Documents and
the  investments  by the Series A Investors in the Company,  shall be considered
confidential    information   (as   hereinafter   defined,   the   "Confidential
Information").  Confidential Information shall not include any information which
(i) is publicly  available at the time of disclosure  to the receiving  party or
thereafter becomes publicly available not as a result of a breach of any duty of
confidentiality to any party hereunder, (ii) was known to the party charged with
a  confidentiality  obligation  hereunder before disclosure from the other party
hereto on a  confidential  basis;  (iii) was  obtained  from a source  which the
receiving party reasonably believed owed no duty of confidentiality to any party
hereunder,  (iv) is authorized for release in writing by the  disclosing  party,
(v)  is  developed  by  the  receiving  party  completely  independently  of any
Confidential  Information received by such party, or (vi) that is required to be
disclosed pursuant to applicable law, a court order, a judicial  proceeding,  or
the  enforcement  hereof,  provided that the  disclosing  party is provided with
reasonable  prior written notice so that the  disclosing  party may contest such
disclosure. Neither the Confidential Information nor the terms of this Agreement
shall be  disclosed  by the Company or the Series A Investors to any third party
without the other party's prior  written  consent;  provided that from and after
the  Closing,  the Company may  disclose  the terms of the sale and  issuance of
Series A Shares  and copies of the  documents  relating  thereto,  solely to the
Company's employees,  investors, investment bankers, lenders, accountants, legal
counsel,  business partners,  and bona fide prospective  investors,  lenders and
business  partners,  in each case only where such persons or entities  have been
advised by the Company of the  confidential  nature of such  information and the
Company's  obligation  with respect  thereto and such parties,  other than legal
counsel,  have  executed and  delivered  to the Company an agreement  containing
confidentiality  obligations substantially equivalent to those set forth in this
Section  7;  provided,  however,  that the  Company  may  without  the  cover of
confidentiality  disclose  orally or in  writing  that RSI ESO,  a  wholly-owned
subsidiary of RSI, has invested $15,000,000 in the Company as the sole purchaser
of the Series A Shares, and the Company may without the cover of confidentiality
disclose only orally that the Series A Shares so purchased  constitute less than
50% of the outstanding capital stock of the Company on a fully-diluted basis. In
any event,  during the  Confidentiality  Period,  prior to the disclosure of any
Confidential  Information  to a third  party,  the  Company  shall  use its best
efforts  to obtain  from  such  third  party an  executed  agreement  containing
confidentiality  obligations substantially equivalent to those set forth in this
Section 7; provided,  however,  that in the event such executed agreement cannot
be  obtained,  the  Company may  disclose  only that  information  that has been
previously  approved by the Board of  Directors  of the Company as suitable  for
disclosure.  The parties may at any time make  public  announcements  or filings
regarding  the  parties'  relationship  which are  required by  applicable  law,
regulatory  bodies, or stock exchange or stock association rules, so long as the
party so  required  to make the public  announcement  or filing,  promptly  upon
learning  of  such  requirement,  notifies  the  other  affected  party  of such
requirement and in the case of public filings,  including,  without  limitation,
periodic and other reports filed under the  Securities  Exchange Act of 1934, as
amended,  seeks confidential  treatment for information reasonably determined by
the parties as appropriate for such treatment.

8.  Representations,   Warranties  and  Agreements  to  Survive  Delivery.   All
representations,  warranties  and  agreements  contained in this Agreement or in
certificates of officers of the Company submitted pursuant hereto,  shall remain
operative  and  in  full  force  and  effect  indefinitely,  regardless  of  any
investigation  made  by or on  behalf  of  any  Series  A  Investors  or  person
controlling  such Series A  Investors,  or by or on behalf of the  Company,  and
shall  survive  delivery  of the  Shares to the  Series A  Investors;  provided,
however,  that the  representations,  warranties  and  agreements  contained  in
Sections 1(d),  (e), (j), (l), (m), (n), (o), (p), (q), (r), (t), (w), (x), (z),
(aa) and (bb) hereof  shall  survive for a period of only  eighteen  (18) months
following the Closing. Notwithstanding anything to the contrary contained in the
foregoing,  nothing  in  this  Section  8  is  intended  to  indicate  that  any
representation  or  warranty  will be true at any time other than at the time of
simultaneous execution of this Agreement and Closing.

9.       [Reserved].

10.      Indemnification.

    (a) Indemnity by Company. The Company shall indemnify the Series A Investors
and their directors, officers and employees against all expenses, costs, losses,
claims,  damages,  liabilities  and judgments  (including,  without  limitation,
reasonable  attorney's  fees and  expenses)  resulting  from (i) any  action  or
proceeding  brought by a third party  alleging that the  Company's  execution or
consummation  of  this  Agreement,  the  other  Documents,  the  Certificate  of
Incorporation  or  the  Series  A  Certificate  of  Designation  contravenes  or
otherwise conflicts with any commitment by such third party to provide financing
to the Company,  (ii) any breach of the  representations  and  warranties of the
Company  set  forth in  Section  1 hereof  other  than the  representations  and
warranties  identified  in the  proviso  to  Section 8 that has  resulted  or is
reasonable likely to result in a Material Adverse Effect and (iii) any breach of
the  representations  and  warranties of the Company set forth in Section 1 that
are  identified  in the proviso of Section 8 that has resulted or is  reasonably
likely to result in a Material  Adverse Effect and which Material Adverse Effect
occurs  within six (6) months  from the date of  discovery  of the breach by the
indemnified persons; provided,  however, that such indemnity shall not extend to
any  expenses,  costs,  losses,  claims  and  damages  arising  out of the gross
negligence or willful  misconduct of any person  indemnified  under this Section
10(a) or any action or inaction on the part of any such indemnified person other
than the execution of this Agreement and the other Documents.

    (b)  Indemnity by Founders.  Each Founder and each  permitted  transferee of
such Founder under Sections 3.2(ii) and 3.2(iii) of the Stockholders'  Agreement
(subject to the provisions of this Section 10(b)) shall,  jointly and severally,
indemnify  the Series A Investors  and their  directors,  officers and employees
against all expenses, costs, losses, claims, damages,  liabilities and judgments
(including,  without  limitation,   reasonable  attorney's  fees  and  expenses)
("Losses")  resulting  from any willful,  intentional  or knowing  breach of the
representations  and warranties of the Company set forth in Sections 1(d),  (e),
(j), (l), (m), (n), (o), (p), (q), (r), (t), (w), (x), (z), (aa) and (bb) hereof
that has resulted or is reasonable likely to result in a Material Adverse Effect
and which Material  Adverse Effect occurs within six (6) months from the date of
discovery of the breach by the indemnified persons; provided, however, that such
indemnity shall not extend to any expenses,  costs,  losses,  claims and damages
arising  out of  the  gross  negligence  or  willful  misconduct  of any  person
indemnified  under this Section 10(b); and further provided,  however,  that (A)
each Founder and such permitted  transferee shall not be required to satisfy any
indemnity  claim by an  indemnified  party  under this  Section  10(b) until the
aggregate  amount  of such  claim or claims  (with  respect  to all  indemnified
parties)  is at  least  $200,000  whereupon  the  indemnified  persons  shall be
entitled to indemnification for all Losses in excess of such amount, and (B) the
satisfaction of any indemnity  claim by an indemnified  party under this Section
10(b) shall be limited to the capital stock of the Company valued at Fair Market
Value (as defined in the  Stockholders'  Agreement)  held by such Founder and/or
permitted  transferee  and shall  constitute  the sole and  exclusive  remedy in
respect of the  indemnification  obligations  contained in this  Section  10(b);
provided,  however,  that a Founder or any such permitted transferee may, in its
or his sole option and discretion, elect to instead satisfy such indemnification
obligations  by the  payments of cash.  The sole  obligation  of each  permitted
transferee  of a Founder  under this  Section  10(b)  shall be to  transfer  and
deliver to the Series A  Investors  that  portion  of any  capital  stock of the
Company  previously  transferred to and held by such  permitted  transferee by a
Founder and required to be  transferred  and delivered to the Series A Investors
in satisfaction  of the indemnity  provided by this Section 10(b) and to execute
any stock  powers and other  documents  necessary  to effect such  transfer  and
delivery.  Anything  contained  herein  to  the  contrary  notwithstanding,  the
indemnity provided under this Section 10(b) shall (i) expire with respect to any
items  otherwise  covered  by such  indemnity  for which a claim  for  indemnity
hereunder has not been made by a Series A Investor or any  director,  officer or
employee  of a  Series  A  Investor  on or  prior  to the  eighteen  (18)  month
anniversary  of the  date of this  Agreement  and (ii)  constitute  the sole and
exclusive  remedy of the  indemnified  persons against the Founders (but not the
Company)  with  respect to the matters set forth in Section  10(a)(i),  (ii) and
(iii) and this Section 10(b), which are subject to indemnification.

    (c)  Indemnity  by  Investors.  The Series A Investor  shall  indemnify  the
Company and its directors,  officers and employees against all expenses,  costs,
losses,  claims,   damages,   liabilities  and  judgments  (including,   without
limitation,  reasonable  attorney's fees and expenses) resulting from any breach
of the  representations  and  warranties  of the Series A Investors set forth in
Section 2 hereof; provided, however, that such indemnity shall not extend to any
expenses,  costs, losses, claims and damages arising out of the gross negligence
or willful misconduct of any person indemnified under this Section 10(c).

    (d) Notice of Actions or Proceedings. In case any action or proceeding shall
be commenced  involving  any party in respect of which  indemnity  may be sought
pursuant  to  Sections  10(a),  10(b) or 10(c) (the  "indemnified  party"),  the
indemnified  party shall  promptly  notify the party against whom such indemnity
may  be  sought  (the  "indemnifying  party")  in  writing  of  such  action  or
proceeding;  provided,  however, that failure of an indemnified party to provide
such notice shall not relieve the  indemnifying  party of its obligations  under
this Section 10 if such failure does not  materially  and  adversely  affect the
rights of the indemnifying party.

    (e) Defense of Actions and Proceedings.  The  indemnifying  party may assume
the  defense of such  action or  proceeding  provided  that the  expenses of the
indemnified  party  are  reimbursed  as they are  incurred  (including,  without
limitation,  the payment of all reasonable  and documented  fees and expenses of
counsel to the indemnified  party) and the indemnifying  party has not failed to
comply with any such reimbursement request. Any indemnified party shall have the
right  to  employ  separate  counsel  in  any  such  action  or  proceeding  and
participate in the defense thereof, but the reasonable fees and expenses of such
counsel  shall  be at the  expense  of the  indemnified  party,  unless  (i) the
employment of such counsel shall have been specifically authorized in writing by
the indemnifying  party, (ii) the indemnifying party shall have failed to assume
the defense of such action or  proceeding or (iii) the named parties to any such
action (including any impleaded  parties) include both the indemnified party and
the  indemnifying  party,  and the indemnified  party shall have been reasonably
advised by such counsel that the  representation  of the indemnifying  party and
the indemnified  party by the same counsel would be inappropriate  due to actual
or  potential  differing  interests  between  the  indemnifying  party  and  the
indemnified party (in which case the indemnifying party shall not have the right
to assume the defense of such action on behalf of the indemnified party). In any
such case, the  indemnifying  party shall not, in connection with any one action
or separate but  substantially  similar or related actions or proceedings in the
same jurisdiction  arising out of the same general allegations or circumstances,
be liable for the reasonable fees and expenses of more than one separate firm of
attorneys for all indemnified  parties and all such reasonable fees and expenses
shall be  reimbursed  as they are  incurred.  Such firm shall be  designated  in
writing by a majority of the Series A Investors.  The  indemnifying  party shall
indemnify and hold harmless the  indemnified  party from and against any and all
expenses, costs, losses, claims, damages, liabilities and judgments by reason of
any settlement made by the indemnified party of any action (i) effected with the
indemnifying  party's written consent or (ii) effected  without the indemnifying
party's written consent if the  indemnifying  party is adjudicated by a court of
competent  jurisdiction to have breached its  obligations  under this Section 10
and if the  indemnified  party  enters  into the  settlement  more  than  twenty
business  days after the  indemnifying  party shall have received a request from
the indemnified  party for reimbursement for the reasonable fees and expenses of
counsel (in any case where such  reasonable fees and expenses are at the expense
of the  indemnifying  party)  and,  prior  to the date of such  settlement,  the
indemnifying party shall have failed to comply with such reimbursement  request.
The  indemnifying  party  shall not,  without the prior  written  consent of the
indemnified  party,  effect any  settlement or compromise  of, or consent to the
entry of  judgment  with  respect  to,  any  pending  or  threatened  action  or
proceeding  in  respect of which the  indemnified  party is or could have been a
party  and  indemnity  may  be or  could  have  been  sought  hereunder  by  the
indemnified party,  unless such settlement,  compromise or judgment (i) includes
an unconditional  release of the indemnified  party from all liability on claims
that are or could have been the subject  matter of such action or proceeding and
(ii) does not include a statement as to or an admission of fault, culpability or
a failure to act, by or on behalf of the indemnified party.

11.      Miscellaneous.

    (a) Notices. All notices and other communications  provided for or permitted
hereunder  shall  be  made  in  writing  by   hand-delivery,   first-class  mail
(registered or certified, return receipt requested, with a copy sent by ordinary
mail on the same day), telex, telecopier with confirmation and followed promptly
by hard  copy  in  accordance  with  this  provision,  or  courier  guaranteeing
overnight delivery and recognized for high quality service:

    (i) if to RSI ESO or RSI, at

                           Reckson Service Industries, Inc.
                           10 East 50th Street - 27th Floor
                           New York, NY 10103
                           Tel:  212-931-8000
                           Fax:  212-931-8001
                           Attn: Jeffrey D. Neumann and Stephen M. Rathkopf

                  with copies to:

                           Jason Barnett, Esq.
                           General Counsel
                           Reckson Service Industries, Inc.
                           10 East 50th Street - 27th Floor
                           New York, NY 10103
                           Tel:  212-931-8000
                           Fax:  212-931-8001

                           Brown & Wood LLP
                           One World Trade Center
                           New York, NY  10048
                           Attention:  J. Gerard Cummins, Esq.
                           Tel:  212-839-5300
                           Fax:  212-839-5599

    (ii) if to the Company or the Founders, at

                          eSourceOne, Inc.
                          53 Fayette Road
                          Scarsdale, NY 10583
                          Attention:  H. Thach Pham, Chief Financial Officer
                          Tel:  914-725-5751
                          Fax:  914-722-1429

                           with a copy to:

                                    Orrick, Herringon & Sutcliffe LLP
                                    666 Fifth Avenue
                                    New York, NY 10103
                                    Attention:  Martin H. Levenglick, Esq.
                                    Tel:  212-506-5000
                                    Fax:  212-506-5151

or, in any case, at such other address or addresses as shall have been furnished
in writing to the Company (in the case of a Series A Investor)  or to the Series
A Investors  (in the case of the Company) in accordance  with the  provisions of
this Section 11(a).

         All such notices and  communications  shall be deemed to have been duly
given:  at the time delivered,  if delivered by hand or telex;  one (1) business
day if sent by overnight  courier;  five (5) business days after being deposited
in the mail, if mailed; and when receipt acknowledged, if telecopied.

    (b)  Expenses.  The Company  shall,  upon  Closing,  reimburse  the Series A
Investors for all  reasonable  and  documented  out-of-pocket  fees and expenses
incurred  by it or  on  its  behalf  in  connection  with  the  negotiation  and
preparation  of  this  Agreement,   the  other  Documents,  the  Certificate  of
Incorporation and the Series A Certificate of Designation,  and the consummation
of  the  transactions   contemplated  thereby,   including  all  reasonable  and
documented  out-of-pocket  legal,  due  diligence and other fees and expenses in
connection with the transaction;  provided,  however, that such reimbursement by
the Company shall not exceed $100,000 in the aggregate.  If any action at law or
in equity is necessary to enforce or interpret the terms of this Agreement,  any
other Document,  the Certificate of Incorporation or the Series A Certificate of
Designation,  the  prevailing  party shall be entitled to reasonable  attorney's
fees, costs and necessary disbursements in addition to any other relief to which
such party may be entitled.

    (c)  Parties.  This  Agreement  shall inure to the benefit of and be binding
upon the Series A Investors and the Company and their respective  successors and
assigns  (including  permitted  transferees of any Series A Investor's  Shares);
provided,  however,  that the  rights  of the  Series A  Investors  set forth in
Sections 3(e),  3(f), 3(g),  4(b),  4(c)(i)(E)(2)  and 4(c)(ii) (but only to the
extent that Section 4(c)(ii)  provides greater  visitation and inspection rights
than would otherwise be afforded to holders of the Company's Common Stock in the
absence of the grant of rights in Section  4(c)(ii))  shall  terminate as to the
Series A Investors  and be of no further force or effect on the earlier of (A) a
Qualified  IPO and (B) such  time  that  less  than  20% of the  Series A Shares
originally issued remain  outstanding;  provided,  however,  that the rights set
forth in Sections  3(e),  3(f) and 3(g),  and  Section 4 shall  expire as to any
holder of  Series A Shares  who holds  less than 5% of the  outstanding  capital
stock of the Company; and further provided,  however, that such rights shall not
be assignable  to any  competitor  of the Company  unless such  assignment is in
connection with the sale by the Series A Investors of a majority of the Series A
Shares held by them.  Nothing expressed or implied in this Agreement is intended
or shall be construed to give any person,  firm or  corporation,  other than the
Series A Investors and the Company and their respective  successors and assigns,
any legal or  equitable  right,  remedy  or claim  under or in  respect  of this
Agreement or any provision herein  contained.  This Agreement and all conditions
and provisions  hereof are intended to be for the sole and exclusive  benefit of
the Series A  Investors  and the  Company and their  respective  successors  and
assigns,  and for the  benefit  of no  other  person,  firm or  corporation.  No
purchaser  of  Shares  from the  Series A  Investors  shall  be  deemed  to be a
successor by reason  merely of such  purchase.  RSI and RSI ESO shall be jointly
and  severally  liable  for  the  obligations  of RSI and  RSI  ESO  under  this
Agreement.

    (d)  Submission  to   Jurisdiction.   Each  of  the  parties  hereto  hereby
irrevocably and unconditionally consents to submit to the exclusive jurisdiction
of the courts of the State of New York and of the United  States of America,  in
each case  located  in the County of New York,  for any  action,  proceeding  or
investigation in any court or before any governmental  authority  ("Litigation")
arising out of or relating to this Agreement and the  transactions  contemplated
hereby (and agrees not to commence any  Litigation  relating  thereto  except in
such courts).  Each of the parties hereto hereby irrevocably and unconditionally
waives any  objection  to the laying of venue of any  Litigation  arising out of
this  Agreement  or the  transactions  contemplated  hereby in the courts of the
State of New York or the United  States of America,  in each case located in the
County of New York, and hereby further  irrevocably and  unconditionally  waives
and  agrees  not to plead or claim in any such  court  that any such  Litigation
brought in any such court has been brought in an inconvenient forum.

    (e)  Governing  Law.  This  agreement  shall be governed by and construed in
accordance  with  the laws of the  State  of New  York,  without  regard  to the
conflict of law rules thereof,  applicable to contracts made and to be performed
within that State.

    (f)  Remedies.  Each of the Company and the Series A Investors  acknowledges
and agrees that any  failure by the other  party to comply with its  obligations
under Sections 3(e), 3(f), 3(g),  4(a)(ii),  4(c)(i) (other than clauses (A) and
E(1)  thereof),  and 7 and, until a system of internal  accounting  controls has
been  approved by the Board of  Directors  or an annual  audit by the  Company's
independent auditor has been accepted by the Board of Directors, Section 4(a)(i)
hereof, may result in material irreparable injury to the Company or the Series A
Investors,  as the case may be, for which  there is no  adequate  remedy at law,
that it will not be possible to measure damages for such injuries  precisely and
that, in the event of any such  failure,  the Company or the Series A Investors,
as the case may be,  may seek such  relief as may be  required  to  specifically
enforce the other party's  obligations  thereunder.  Each of the Company and the
Series A  Investors  further  agrees  to waive the  defense  in any  action  for
specific performance that a remedy at law would be adequate.

    (g) Effect of  Headings.  The Article and  Section  headings  herein are for
convenience only and shall not affect the construction hereof.

    (h)   Counterparts.   This   Agreement  may  be  executed  in  one  or  more
counterparts,  each of  which  shall be  deemed  an  original,  but all of which
together shall constitute one and the same instrument. In proving this Agreement
it  shall  not be  necessary  to  produce  or  account  for  more  than one such
counterpart executed by the party against whom enforcement is sought.

    (i)  Severability.  If any provision of this  Agreement  shall be held to be
illegal,    invalid   or   unenforceable   such   illegality,    invalidity   or
unenforceability shall attach only to such provision and shall not in any manner
affect or render illegal,  invalid or unenforceable  any other provision of this
Agreement  unless the effect thereof would be to alter  materially the effect of
this  Agreement,  and this Agreement (if not so altered) shall be carried out as
if any such  illegal,  invalid or  unenforceable  provision  were not  contained
herein.

    (j) Delays or Omissions.  It is agreed that no delay or omission to exercise
any  right,  power or remedy on the part of any party upon any breach or default
of any party to this Agreement shall impair any such right, power or remedy, nor
shall it be  construed  to be a waiver  of any such  breach or  default,  or any
acquiescence  therein, or of any similar breach or default thereafter occurring;
nor shall any waiver of any  single  breach or default be deemed a waiver of any
other  breach or default  theretofore  or  thereafter  occurring.  It is further
agreed that any waiver,  permit, consent or approval of any kind or character on
any party of any breach or default under this  Agreement  must be in writing and
shall be effective only to the extent specifically set forth in such writing and
that all remedies either under this Agreement,  or by law otherwise  afforded to
any party, shall be cumulative and not alternative.

    (k) Entire  Agreement.  This  Agreement,  together with the other  Documents
being  executed in  connection  herewith,  is intended by the parties as a final
expression  of their  agreement  and  intended  to be a complete  and  exclusive
statement of the agreement and understanding of the parties hereto in respect of
the  subject  matter  contained  herein.  There are no  restrictions,  promises,
warranties  or  undertakings,  other than those set forth or  referred to herein
with respect to the  registration  rights granted with respect to the Restricted
Stock.








                  [Remainder of page intentionally left blank.]



<PAGE>


         IN WITNESS WHEREOF,  the parties have executed this Agreement as of the
date first above written.

                                  eSourceOne, Inc.




                         By:      ____________________________________________
                                  Chief Executive Officer



                                  THE FOUNDERS



                         By:      ____________________________________________
                                  Name:  Elliot S. Cooperstone




                         By:      ____________________________________________
                                  Name:  H. Thach Pham



                                  THE SERIES A INVESTORS


                                  RSI ESO, Inc.



                         By:      ____________________________________________
                                  Name:
                                  Title:



                                  Reckson Service Industries, Inc.



                         By:      ____________________________________________
                                  Name:
                                  Title:


                                                            Exhibit 10.2


=============================================================================







                                eSourceOne, Inc.
                            (a Delaware corporation)


                 Series A Convertible Redeemable Preferred Stock





                          REGISTRATION RIGHTS AGREEMENT





















Dated:  August 10, 1999
==============================================================================

<PAGE>

                          REGISTRATION RIGHTS AGREEMENT

         THIS REGISTRATION RIGHTS AGREEMENT ("Agreement") dated as of August 10,
1999 is by and among eSourceOne,  Inc., a Delaware  corporation (the "Company"),
Reckson Service Industries,  Inc., a Delaware  corporation ("RSI"), and RSI ESO,
Inc., a Delaware corporation ("RSI ESO" or the "Series A Investor;" and together
with RSI and their successors and permitted  assigns  collectively the "Series A
Investors"), Elliott S. Cooperstone and H. Thach Pham.

                                    RECITALS

         WHEREAS,  the  Company  and the Series A Investors  have  executed  and
delivered  that certain  Stock  Purchase  Agreement,  dated August 10, 1999 (the
"Stock Purchase  Agreement"),  pursuant to which the Company has agreed to issue
and sell to the Series A  Investors,  and the Series A Investors  have agreed to
purchase  from the Company,  the shares of the  Company's  Series A  Convertible
Redeemable  Preferred  Stock, par value $0.01 per share (the "Series A Shares"),
specified therein;

         WHEREAS,  as an inducement to the Series A Investors to consummate  the
purchase of the Series A Shares in accordance with the Stock Purchase Agreement,
the Company desires to grant to the Series A Investors the  registration  rights
set forth in this  Agreement,  subject to the terms and  conditions set forth in
this Agreement;

         NOW,  THEREFORE,  in consideration of the premises and mutual covenants
and agreements herein contained,  the receipt and sufficiency of which is hereby
acknowledged,  and subject to the terms and  conditions  set forth  herein,  the
parties hereto agree as follows:

1.   Certain Definitions.  As used in this Agreement, the following terms shall
have the following respective meanings:


         "Business Day" shall mean any day except  Saturday,  Sunday and any day
on which  banks in The City of New York  are  required  or  permitted  by law or
executive order to close.

         "Commission" shall mean the Securities and Exchange Commission,  or any
other federal agency at the time administering the Securities Act.

         "Common Stock" shall mean the Common Stock,  $0.01 par value per share,
of the Company.

         "Conversion  Shares"  shall mean  shares of Common  Stock  issued  upon
conversion of the Series A Shares.

         "Eligible  Founder"  shall mean a Founder  who holds  Restricted  Stock
following  such time as sales or  transfers  of Series A Shares by the  Series A
Investors  result in the  receipt of  aggregate  net  proceeds  to each Series A
Investor  (measured  on a  cumulative  basis from the date  hereof) of an amount
equal to the price  originally  paid to the  Company  for the Series A Shares by
such  Series A  Investor  (such  receipt  of such  amount  being  the  "Series A
Threshold").  To the extent that the aggregate  net proceeds of any  transaction
covered by a Registration  Statement  exceeds the amount required to satisfy the
Series A Threshold,  each Founder shall become an Eligible  Founder with respect
to such excess.

         "Exchange  Act"  shall mean the  Securities  Exchange  Act of 1934,  as
amended,  or any similar  federal  statute and the rules and  regulations of the
Commission thereunder, all as the same shall be in effect at the time.

         "Founders" shall mean Elliot S. Cooperstone and H. Thach Pham.

         "Founders'  Shares"  shall mean shares of Common Stock held,  as of the
date of this Agreement, by a Founder.

         "Investor  Transferee"  shall  mean,  with  respect  to  any  Series  A
Investor,  a transferee of Preferred Stock or Restricted  Stock of such Series A
Investor if such transferee (i) has given the Company written notice at the time
of or within a reasonable time after such transfer  stating the name and address
of such  transferee  and (ii) has  executed  and  delivered  to the  Company  an
instrument in the form reasonably prescribed by the Company agreeing to be bound
by the terms  thereof and of this  Agreement  and the  Stockholders'  Agreement;
provided,  however,  that the  rights  of the  Series  A  Investors  under  this
Agreement  shall not be assignable to any  competitor of the Company unless such
assignment  is in  connection  with the  sale by the  Series  A  Investors  of a
majority of the Series A Shares held by them.

         "Person"  shall mean an  individual,  corporation,  partnership,  joint
venture, trust university,  or unincorporated  organization,  or a government or
any agency or political subdivision thereof.

         "Preferred Stock" shall mean the Series A Shares of the Company and any
other convertible preferred stock issued by the Company from time to time.

         "Prospectus"  shall  mean the  prospectus  included  in a  Registration
Statement  at the time such  Registration  Statement is declared  effective,  as
amended or supplemented by any prospectus supplement and by all other amendments
thereto,  including post-effective  amendments, and all material incorporated by
reference into such Prospectus.

         "Qualified  Initial  Public  Offering"  shall mean a firm  underwritten
public  offering of Common Stock by a  nationally  recognized  underwriter  with
aggregate gross proceeds to the Company of at least $30,000,000 and reflecting a
market value of the Company of at least  $150,000,000  immediately prior to such
public offering.

         "register,"  "registered," and "registration" shall mean a registration
effected  by  preparing  and  filing  one or  more  Registration  Statements  in
compliance  with the  Securities  Act and,  with  respect  to  Section 5 hereof,
pursuant to Rule 415 under the  Securities  Act or any successor  rule providing
for offering  securities on a continuous or delayed basis and the declaration or
ordering of effectiveness of such Registration Statement(s) by the Commission.

         "Registration Delay Limit" shall mean the period, not to exceed, for so
long as this Agreement is in effect, ninety (90) consecutive days, subject to an
aggregate  of  one-hundred  twenty  (120) days in any twelve (12) month  period,
wherein the Company may delay or suspend a  registration  of  Restricted  Stock;
provided,  however,  that the combined number of days in any such period and any
Lock-up Period  contemplated  by Section 13 of this  Agreement  shall not exceed
two-hundred ten (210) days in any twelve (12) month period.

         "Registration Expenses" shall mean all expenses incurred by the Company
in complying with the Registration  Provisions,  including,  without limitation,
all registration and filing fees,  printing expenses,  fees and disbursements of
counsel and independent  public  accountants for the Company,  fees and expenses
(including  counsel  fees)  incurred in  connection  with  complying  with state
securities or "blue sky" laws,  fees of the National  Association  of Securities
Dealers,  Inc., transfer taxes, fees of transfer agents and registrars,  and the
reasonable fees and  disbursements  of one counsel for the sellers of Restricted
Stock, but excluding any Selling Expenses.

         "Registration  Provisions"  shall  mean  Sections  3, 4,  and 5 of this
Agreement.

         "Registration  Statement" shall mean any registration  statement of the
Company  relating to the  registration  for resale of  Restricted  Stock that is
filed  pursuant to the provisions of this Agreement and including the Prospectus
included   therein,   all  amendments   and   supplements   thereto   (including
post-effective  amendments)  and  all  exhibits  and  material  incorporated  by
reference therein.

         "Restricted  Stock"  shall mean the  Conversion  Shares  and  Founders'
Shares,  but  excluding  in each case shares of Common Stock which have been (i)
registered  under the  Securities  Act  pursuant  to an  effective  Registration
Statement filed  thereunder and disposed of in accordance with the  Registration
Statement  covering  them or (ii) publicly sold pursuant to Rule 144 or Rule 701
under the Securities  Act;  provided,  that prior to a Qualified  Initial Public
Offering,  the term "Restricted  Stock" shall be deemed to include the number of
shares of Common  Stock that would be  issuable  upon  conversion  of a Series A
Share.

         "Securities Act" shall mean the Securities Act of 1933, as amended,  or
any similar  federal  statute,  and the rules and  regulations of the Commission
thereunder, all as the same shall be in effect at the time.

         "Selling  Expenses" shall mean all  underwriting  discounts and selling
commissions applicable to the sale of Restricted Stock and all fees and expenses
incurred to perform any interim audit of the financial statements of the Company
requested by the Series A Investors in connection  with a registration  pursuant
to Section 3 hereof that would not  otherwise be required  for or in  connection
with the Company's periodic filings required under the Exchange Act.

         "Series A Eligible  Sellers" shall have the meaning  attributed to such
term in Section 3(a).

         "Series A Investors Demand Notice" shall have the meaning attributed to
such term in Section 3(a).

         "Stockholders' Agreement" shall mean the Stockholders' Agreement, dated
the date hereof,  among the Company and certain of its stockholders,  as amended
to date and as the same may be amended from time to time hereafter.

2. Restrictive  Legend.  Each certificate  representing  Restricted Stock shall,
except as  otherwise  provided  in the  Registration  Provisions,  be stamped or
otherwise  imprinted with a legend  substantially in the form required under the
Stockholders' Agreement.

3.   Required Registrations.

    (a) Upon the expiration of the lock-up period  required by an underwriter in
connection  with an  initial  public  offering  by the  Company of shares of its
Common Stock  pursuant to the Securities Act (but in no event later than six (6)
months following such initial public offering),  the holders of Restricted Stock
then owned  beneficially  or of record by the Series A  Investors  and  Investor
Transferees  of the Series A  Investors  (collectively,  the  "Series A Eligible
Sellers")  constituting at least 20% of the total  Restricted Stock held by such
Series A Eligible  Sellers may request (the "Series A Investors  Demand Notice")
the  Company to  register  under the  Securities  Act all or any  portion of the
shares of Restricted Stock held by such requesting holder or holders for sale in
the manner specified in such Series A Investors Demand Notice, provided that the
reasonably  anticipated  aggregate  price to the public of such public  offering
would be at least $10,000,000.

    (b) Following  receipt of a Series A Investors  Demand  Notice,  the Company
shall immediately  notify the Series A Eligible Sellers from whom notice has not
been  received and shall use its best efforts to register  under the  Securities
Act, for public sale in accordance  with the method of disposition  specified in
such Series A Investors  Demand Notice from  requesting  holders,  the number of
shares of  Restricted  Stock  specified  in (x) such Series A  Investors  Demand
Notice and (y) all notices  received by the Company from other Series A Eligible
Sellers  within 30 days  after the  giving of such  notice by the  Company.  The
Company shall be obligated to register Restricted Stock pursuant to this Section
3 on  three  occasions  only;  provided,  however,  that,  in  each  case,  such
obligation shall be deemed satisfied only when a Registration Statement covering
all shares of Restricted Stock specified in notices  received as aforesaid,  for
sale in accordance  with the method of  disposition  specified by the requesting
holders,  shall  have  become  effective  and shall have  remained  continuously
effective  during the period of distribution (as specified in Section 6 hereof).
Each  registration of Restricted  Stock pursuant to a Series A Investors  Demand
Notice issued pursuant to this Section 3(b), which satisfies the requirements in
the proviso to the immediately  preceding sentence,  shall satisfy the Company's
obligation to register Restricted Stock on one occasion.

    (c) Subject to the Registration  Delay Limit, the Company shall be permitted
to delay or suspend any registration  pursuant to this Section 3 if (i) an event
occurs and is continuing as a result of which the  Registration  Statement,  any
related  Prospectus  or any document  incorporated  therein by reference as then
amended or supplemented would, in the Company's good faith judgment,  contain an
untrue  statement of a material fact or omit to state a material fact  necessary
in order to make the statements therein, in the light of the circumstances under
which they were made, not  misleading,  (ii) the Company  determines in its good
faith judgment that the disclosure of an event  contemplated  by Section 3(c)(i)
at  such  time  (A)  would  have a  material  adverse  effect  on the  business,
operations  or prospects of the Company or (B)  otherwise  relates to a material
business  transaction  which has not yet been publicly  disclosed,  or (iii) the
Company has prior to the receipt of a Series A Investors  Demand  Notice filed a
Registration  Statement  or has notified the Series A Investors of its intent to
file a Registration Statement and the transaction  contemplated by such filed or
proposed Registration Statement is actively being pursued by the Company in good
faith.

    (d) If the  method of  disposition  of  Restricted  Stock  pursuant  to this
Section  3 shall  be an  underwritten  public  offering,  the  lead  underwriter
selected for such offering shall be (i)  nationally  recognized or (ii) mutually
acceptable  to the  Company  and a majority  of the  Series A  Eligible  Sellers
participating  in  the  offering;   provided,  however,  that  any  underwriting
agreement  the Company  enters into  pursuant to such  selection  shall  contain
commercially  reasonable terms and fees.  Senior management of the Company shall
use its best  efforts to assist in the  marketing  of any  shares of  Restricted
Stock  registered for sale in an underwritten  public offering  pursuant to this
Section 3 including, without limitation, participation in any roadshow.

    (e) The Company shall be entitled to include in any  Registration  Statement
referred  to in this  Section  3, for sale in  accordance  with  the  method  of
disposition specified by the requesting Series A Eligible Sellers (provided that
such  method of  disposition  need not be followed by the Company if such method
would not  reasonably be expected to result in an adverse impact on the offering
of the requesting Series A Eligible Sellers),  shares of Common Stock to be sold
by the  Company  for its own  account  and shares of Common  Stock to be sold by
other security  holders with  incidental  registration  rights  triggered by the
receipt of a Series A Investors  Demand Notice or filing of any  Registration in
response thereto, except as and to the extent that, in the reasonable opinion of
the lead  underwriter  (if such method of disposition  shall be an  underwritten
public offering), such inclusion would materially adversely affect the marketing
of the  Restricted  Stock to be sold,  then the  number  of  shares  that may be
included in such  underwritten  public offering shall be allowed:  first, to the
Series A Eligible Sellers and any holders of other securities of the Company who
have the right that is equivalent to the right of the Series A Eligible  Sellers
set forth in Section 3(f) of this Agreement to join in a request by the Series A
Eligible Sellers for a required registration under this Section 3 pro rata among
them; second, to the Company;  and third, to the other security holders pro rata
among them. Subject to Section 3(b), except for Registration  Statements on Form
S-4, S-8 or any successor thereto, the Company will not file with the Commission
any other Registration  Statement with respect to its Common Stock,  whether for
its own  account  or that of other  stockholders,  from the date of receipt of a
notice from requesting  holders  pursuant to this Section 3 until the completion
of the period of  distribution  of the  shares of  Restricted  Stock  registered
thereby, which such period of distribution shall not exceed 120 days.

    (f)  Following  receipt of a notice from any holder of  registration  rights
other than a Series A Eligible Seller  requesting that the Company file with the
Commission a Registration Statement in respect of shares of capital stock of the
Company held by such holder,  the Company shall immediately  notify the Series A
Eligible  Sellers.  The Series A Eligible Sellers shall thereupon have the right
to join in the request for  registration  of shares of Restricted  Stock held by
them and the terms and conditions  applicable to such registration  shall be the
same as those set forth in this Section 3, including,  without  limitation,  the
allocation procedure set forth in paragraph (e) of this Section 3.

4.  Incidental Registrations.

    (a) If the  Company  proposes to register  any of its  securities  under the
Securities  Act for sale to the  public,  whether for its own account or for the
account of other security  holders or both (except with respect to  Registration
Statements on Forms S-4, S-8 or another form not available for  registering  the
Restricted  Stock for sale to the public),  each such time the Company will give
written  notice to all Series A Eligible  Sellers and  Eligible  Founders of its
intention so to do and of the proposed method of distribution of such securities
(the "Company Registration Notice"). Upon the written request of any such Series
A Eligible  Seller or Eligible  Founder,  received by the Company within 30 days
after the  giving of any such  notice by the  Company,  to  register  any of its
Restricted  Stock, the Company will use its best efforts to cause the Restricted
Stock as to which  registration  shall have been so  requested to be included in
the securities to be covered by the Registration  Statement proposed to be filed
by the Company,  all to the extent and under the conditions such registration is
permitted under the Securities Act.

    (b) If the Registration Statement as to which the Company gives notice under
this Section 4 is for an underwritten  offering, the Company shall so advise the
Series A Eligible Sellers and Eligible Founders. In such event, the right of any
Series A Eligible  Seller and Eligible  Founder to be included in a registration
pursuant  to this  Section 4 shall be  conditioned  upon such  Series A Eligible
Seller's and  Eligible  Founder's  participation  in such  underwriting  and the
inclusion of such Series A Eligible Seller's and Eligible  Founder's  Restricted
Stock in the underwriting to the extent provided  herein.  All Series A Eligible
Sellers and Eligible Founders  participating in an underwritten  public offering
pursuant  to this  Section  4 shall  enter  into an  underwriting  agreement  in
customary  form  with  the  underwriter  or   underwriters   selected  for  such
underwriting  by  the  Company.  Notwithstanding  any  other  provision  of  the
Agreement,  if the Company  proposes to register any of its securities under the
Securities Act for its own account and the underwriter  determines in good faith
that  marketing  factors  require a limitation of the number of securities to be
underwritten,  the number of shares  that may be  included  in the  underwriting
pursuant  to this  Section 4 shall be  allocated:  first,  to the  Company;  and
second,  on a pro rata basis among the Series A Eligible  Sellers,  the Eligible
Founders  and  security  holders  other than the Series A Eligible  Sellers  and
Eligible Founders with incidental  registration rights substantially  equivalent
to  those  set  forth  in this  Section  4;  provided,  however,  that,  if such
registration  is pursuant to an initial  public  offering of Common Stock by the
Company,  the number of shares that may be included in the  underwriting  may be
limited solely to shares of the Company; and provided further, however, that, if
the Series A Eligible Sellers are limited,  participation  in such  underwritten
offering shall be restricted to the Company,  the Series A Eligible  Sellers and
holders of Preferred Stock ranking pari passu to the Series A Preferred.  If the
Company proposes to register for an underwritten offering (without the inclusion
of any securities for the account of the Company in such underwritten  offering)
any of its  securities  under the  Securities  Act for the  account of  security
holders other than the Series A Eligible Sellers and Eligible  Founders pursuant
to required  registration  rights,  and the Series A Eligible Sellers and/or the
Eligible  Founders  do not elect to  participate  in such  offering  through the
exercise of the required registration right afforded to them in Section 3(f) but
do elect to participate in such offering  through the exercise of the incidental
registration  right  afforded  to  them in  Section  4(a)  and  the  underwriter
determines  in good faith that  marketing  factors  require a limitation  of the
number of shares to be  underwritten,  the number of shares that may be included
in the  underwriting  shall be allocated:  first, on a pro rata basis among such
other  security  holders;  and  second,  on a pro rata basis  among any Series A
Eligible Sellers and Eligible Founders who elect to participate  therein through
such exercise of their incidental registration right.

    (c) Notwithstanding the foregoing  provisions,  the Company may withdraw any
Registration Statement referred to in this Section 4 which it initially proposed
to file to register  newly  issued  securities  for sale in its sole  discretion
without thereby  incurring any liability to the holders of Restricted Stock, and
the Series A Eligible Sellers holding  Restricted Stock included in the offering
covered by such  Registration  Statement  at the time of such  withdrawal  shall
thereupon  continue  to be  entitled  to  the  registration  rights  under  this
Agreement in respect of such Restricted Stock.

5.  Registrations  on Form S-3.  If at any time (i)  Series A  Eligible  Sellers
holding Restricted Stock request that the Company file a Registration  Statement
on Form S-3 or any successor thereto for a public offering of all or any portion
of the shares of Restricted Stock held by such requesting holder or holders, the
reasonably  anticipated  aggregate  price to the  public of which  would  exceed
$1,000,000, and (ii) the Company is a registrant entitled to use Form S-3 or any
successor  thereto to register such shares,  then the Company shall use its best
efforts  to  register  under  the  Securities  Act on Form S-3 or any  successor
thereto, for public sale in accordance with the method of disposition  specified
in such  notice,  the number of shares of  Restricted  Stock  specified  in such
notice.  Whenever  the  Company is  required  by this  Section 5 to use its best
efforts to effect the registration of Restricted  Stock,  each of the procedures
and  requirements  of Section 3 (including,  but not limited to, the requirement
that the Company notify all holders of Restricted Stock from whom notice has not
been  received  and provide  them with the  opportunity  to  participate  in the
offering)  shall  apply  to  such  registration;  provided,  however,  that  the
requirement contained in Section 3(a) that the Series A Eligible Sellers holding
at least 20% of the Restricted Stock request such  registration  shall not apply
to any  registration  on Form S-3 that may be requested and obtained  under this
Section 5. The Company shall be obligated to register  Restricted Stock pursuant
to this Section 5 on five (5) occasions only; provided,  however,  that, in each
case,  such  obligation  shall be  deemed  satisfied  only  when a  Registration
Statement  covering all shares of Restricted  Stock shall have become  effective
and shall have remained continuously effective during the period of distribution
(as  specified  in Section 6 hereof).  Notwithstanding  anything to the contrary
contained  herein,  the Company  shall not be required to file any  registration
statement  pursuant to this Section 5 within 120 days of the  effective  date of
any  registration  statement  filed  by the  Company  (except  with  respect  to
Registration  Statements  on Forms S-4,  S-8 or another form not  available  for
registering  the  Restricted  Stock  for  sale to the  public).  Subject  to the
Registration Delay Limit, the Company shall be permitted to delay or suspend any
registration pursuant to this Section 5 if (i) an event occurs and is continuing
as a result of which the Registration  Statement,  any related Prospectus or any
document  incorporated  therein by  reference  as then  amended or  supplemented
would,  in the Company's good faith judgment,  contain an untrue  statement of a
material  fact or omit to state a material  fact  necessary in order to make the
statements  therein,  in the light of the  circumstances  under  which they were
made,  not  misleading,  (ii) the Company  determines in its good faith judgment
that the disclosure of an event  contemplated  by clause (i) hereof at such time
(A)  would  have a  material  adverse  effect  on the  business,  operations  or
prospects  of the  Company  or (B)  otherwise  relates  to a  material  business
transaction which has not yet been publicly disclosed,  or (iii) the Company has
prior to the receipt of a Series A Investors  Demand Notice filed a Registration
Statement  or has  notified  the  Series A  Investors  of its  intent  to file a
Registration  Statement  and  the  transaction  contemplated  by such  filed  or
proposed Registration Statement is actively being pursued by the Company in good
faith.

6.  Registration  Procedures.  If and  whenever  the  Company is required by any
Registration Provisions (other than Section 4) to use its best efforts to effect
the  registration of any shares of Restricted  Stock under the Securities Act or
the Company is required to include shares of Restricted  Stock in a registration
subject to Section 4, the Company will, as expeditiously as possible:

    (a) use its best efforts to effect such  registration  to permit the sale of
the  Restricted  Stock  being sold in  accordance  with the  intended  method or
methods of distribution  thereof, and pursuant thereto prepare and file with the
Commission a Registration Statement on any appropriate form under the Securities
Act (which in the case of an underwritten public offering pursuant to Section 3,
shall be on Form S-1 or other form of general applicability  satisfactory to the
underwriter selected as therein provided), which form shall be available for the
sale of the Restricted  Stock in accordance  with the intended method or methods
of distribution  thereof for the period of the distribution  contemplated hereby
(determined  as  hereinafter  provided)  and  otherwise in  accordance  with the
provisions hereof;

    (b) use its  reasonable  best  efforts to keep such  Registration  Statement
continuously  effective for the period of the distribution  contemplated  hereby
(determined  as  hereinafter  provided).  Upon the  occurrence of any event that
would cause any such Registration  Statement or the Prospectus contained therein
(i) to  contain  an  untrue  statement  of  material  fact or omit to state  any
material  fact  necessary to make the  statements  therein,  in the light of the
circumstances  under  which they were  made,  not  misleading  or (ii) not to be
effective  and  usable  for  resale of the  Restricted  Stock  during the period
required by this Agreement, the Company shall, subject to the Registration Delay
Limit, file promptly an appropriate amendment to such Registration  Statement or
a supplement to the Prospectus,  as applicable,  curing such defect, and, in the
case of an  amendment,  use its best  efforts  to  cause  such  amendment  to be
declared effective as soon as practicable;

    (c) prepare and file with the Commission such amendments and  post-effective
amendments to the applicable  Registration Statement as may be necessary to keep
such   Registration   Statement   continuously   effective  for  the  period  of
distribution as contemplated hereby (determined as hereinafter provided);  cause
the Prospectus to be supplemented by any required Prospectus supplement,  and as
so  supplemented  to be filed pursuant to Rule 424 under the Securities Act, and
to  comply  fully  with  Rules  424,  430A and 462,  as  applicable,  under  the
Securities  Act in a  timely  manner;  and  comply  with the  provisions  of the
Securities Act with respect to the  disposition of all Restricted  Stock covered
by such  Registration  Statement during the applicable period in accordance with
the  participating  Series A Eligible Sellers' and Eligible  Founders'  intended
method of disposition set forth in such Registration Statement for such period;

    (d) advise the participating Series A Eligible Sellers and Eligible Founders
promptly  and,  if  requested  by such Series A Eligible  Sellers  and  Eligible
Founders,  confirm  such  advice  in  writing,  (i) when the  Prospectus  or any
Prospectus  supplement or  post-effective  amendment  has been filed,  and, with
respect to any applicable Registration Statement or any post-effective amendment
thereto,  when  the  same  has  become  effective,  (ii) of any  request  by the
Commission  for  amendments  to the  Registration  Statement  or  amendments  or
supplements to the Prospectus or for additional  information  relating  thereto,
(iii) of the  issuance  by the  Commission  of any  stop  order  suspending  the
effectiveness of the  Registration  Statement under the Securities Act or of the
suspension  by any  state  securities  commission  of the  qualification  of the
Restricted Stock for offering or sale in any jurisdiction,  or the initiation of
any proceeding for any of the preceding  purposes,  and (iv) of the existence of
any fact or the  happening  of any event that makes any  statement of a material
fact made in the  Registration  Statement,  the  Prospectus,  any  amendment  or
supplement thereto or any document  incorporated by reference therein untrue, or
that  requires  the making of any  additions  to or changes in the  Registration
Statement  in order to make  the  statements  therein  not  misleading,  or that
requires the making of any additions to or changes in the Prospectus in order to
make the statements  therein, in the light of the circumstances under which they
were made, not  misleading.  If at any time the Commission  shall issue any stop
order suspending the effectiveness of the Registration  Statement,  or any state
securities  commission  or  other  regulatory  authority  shall  issue  an order
suspending the  qualification or exemption from  qualification of the Restricted
Stock under state  securities  or Blue Sky laws,  the Company shall use its best
efforts to obtain  the  withdrawal  or  lifting  of such  order at the  earliest
possible time;

    (e) subject to Section 6(b)  hereof,  if any fact or event  contemplated  by
Section  6(d)(iv)  hereof shall exist or have occurred,  prepare a supplement or
post-effective  amendment to the Registration Statement or related Prospectus or
any  document  incorporated  therein  by  reference  or file any other  required
document so that, as thereafter delivered to the purchasers of Restricted Stock,
the Prospectus  will not contain an untrue  statement of a material fact or omit
to state any material  fact  necessary to make the  statements  therein,  in the
light of the  circumstances  under  which they were made,  not  misleading.  The
Series A Eligible Sellers and Eligible Founders agree, upon receipt of notice by
the  Company  of any fact or event  contemplated  by  Section  6(d)(iv)  hereof,
forthwith to cease making offers and sales of Restricted  Stock pursuant to such
Registration Statement or deliveries of the Prospectus contained therein for any
purpose  until  the  Company  has  prepared  and  furnished  such  amendment  or
supplement  to the  Prospectus  as may  be  necessary  so  that,  as  thereafter
delivered to purchasers of such  Restricted  Stock,  such  Prospectus  shall not
include an untrue  statement of a material fact or omit to state a material fact
required to be stated  therein or necessary to make the  statements  therein not
misleading in the light of the circumstances then existing;

    (f)  furnish to each  participating  Series A Eligible  Seller and  Eligible
Founder and to each  underwriter,  before filing with the Commission,  copies of
any Registration  Statement or any Prospectus included therein or any amendments
or supplements to any such Registration  Statement or Prospectus  (including all
documents   incorporated   by  reference   after  the  initial  filing  of  such
Registration Statement), which sections of such documents that are applicable to
the  participating  Series A Eligible Seller or Eligible Founder will be subject
to the review and comment of such  persons,  if any (any of which  comments  the
Company,  in its reasonable  discretion,  may reject),  for a period of at least
five  Business  Days,  and the  Company  will not  file  any  such  Registration
Statement or Prospectus or any amendment or supplement to any such  Registration
Statement or Prospectus (including all such documents incorporated by reference)
to which a  participating  Series A Eligible  Seller or Eligible  Founder  shall
reasonably object within five Business Days after the receipt thereof;

    (g) promptly prior to the filing of any document that is to be  incorporated
by reference into a Registration Statement or Prospectus, provide copies of such
document to each participating Series A Eligible Seller and Eligible Founder and
to each underwriter, make the Company's representatives available for discussion
of such document and other  customary due  diligence  matters,  and include such
information in such document  prior to the filing thereof as such  participating
Series A Eligible Seller and Eligible Founder may reasonably request;

    (h)  make  available  for  inspection  upon  reasonable  notice  during  the
Company's regular business hours by each participating  Series A Eligible Seller
and Eligible Founder, any underwriter participating in any distribution pursuant
to such  Registration  Statement,  and any  attorney,  accountant or other agent
retained by such Series A Eligible Seller, Eligible Founder or underwriter,  all
financial and other records, pertinent corporate documents and properties of the
Company, and cause the Company's officers, directors and employees to supply all
information reasonably requested by any such Series A Eligible Seller,  Eligible
Founder,  underwriter,  attorney,  accountant or agent in  connection  with such
Registration Statement or any post-effective amendment thereto subsequent to the
filing thereof and prior to its effectiveness;

    (i) if requested by the participating Series A Eligible Sellers and Eligible
Founders, promptly include in the Registration Statement or Prospectus, pursuant
to a supplement  or  post-effective  amendment if  necessary,  such  corrective,
supplementary or like information as the participating Series A Eligible Sellers
and Eligible Founders may reasonably request to have included therein;  and make
all required filings of such Prospectus  supplement or post-effective  amendment
as soon as  practicable  after the  Company  is  notified  of the  matters to be
included in such Prospectus supplement or post-effective amendment;

    (j)  furnish to each  participating  Series A Eligible  Seller and  Eligible
Founder and to each  underwriter,  without charge,  such number of copies of the
Registration  Statement and the  Prospectus  included  therein  (including  each
preliminary  prospectus)  as such  persons  reasonably  may  request in order to
facilitate the public sale or other  disposition of the Restricted Stock covered
by such Registration Statement;

    (k) prior to any public offering of Restricted  Stock,  use its best efforts
to  register  or qualify  the  Restricted  Stock  covered  by such  Registration
Statement under the securities or "blue sky" laws of such  jurisdictions  as the
sellers of Restricted Stock or, in the case of an underwritten  public offering,
the underwriter reasonably shall request and do any and all other acts or things
necessary or advisable to enable the  disposition in such  jurisdictions  of the
Restricted  Stock covered by the applicable  Registration  Statement;  provided,
however,  that the Company shall not for any such purpose be required to qualify
generally  to transact  business as a foreign  corporation  in any  jurisdiction
where it is not so qualified or to consent to general  service of process in any
such  jurisdiction  other than as to matters  and  transactions  relating to the
Registration Statement;

    (l) use its  best  efforts  to list the  Restricted  Stock  covered  by such
Registration Statement with any securities exchange on which the Common Stock of
the Company is then listed;

    (m) use its best efforts to cause the  disposition of the  Restricted  Stock
covered by the Registration  Statement to be registered with or approved by such
other  governmental  agencies or  authorities  as may be necessary to enable the
seller or sellers  thereof to  consummate  the  disposition  of such  Restricted
Stock, subject to the proviso contained in clause (k) above;

    (n) in connection with any sale of Restricted Stock that will result in such
securities  no  longer  being  Restricted  Stock,  cooperate  with the  Series A
Investors to  facilitate  the timely  preparation  and delivery of  certificates
representing  Restricted  Stock  to be sold  and  not  bearing  any  restrictive
legends;  and to register such Restricted Stock in such  denominations  and such
names as the selling  Series A Investors  may request at least two Business Days
prior to such sale of Restricted Stock;

    (o) if the offering is underwritten and at the request of any  participating
Series A  Eligible  Seller or  Eligible  Founder,  enter  into  such  agreements
(including underwriting agreements) and make such reasonable representations and
warranties and take all such other reasonable actions in connection therewith in
order to expedite or facilitate the disposition of the Restricted Stock pursuant
to any applicable  Registration  Statement contemplated by this Agreement as may
be  reasonably  requested  by the  participating  Series A  Eligible  Seller  or
Eligible  Founder  in  connection  with  any  sale  or  resale  pursuant  to any
applicable Registration  Statement;  in such connection,  the Company shall upon
request of any  participating  Series A  Eligible  Seller or  Eligible  Founder,
furnish (or in the case of clauses (ii) and (iii), use its best efforts to cause
to be furnished) to such Series A Eligible Seller and Eligible  Founder,  on the
date that Restricted Stock is delivered to the underwriters for sale pursuant to
such  registration:  (i) such  documents and  certificates  as may be reasonably
requested by the  participating  Series A Eligible Sellers and Eligible Founders
to evidence  compliance  with the applicable  matters covered in this Section 6,
(ii) a letter, dated such date, from the Company's  independent certified public
accountants  in form  and  substance  as is  customarily  given  by  independent
certified public accountants to underwriters in an underwritten public offering,
and (iii) an opinion, dated as of such date, of counsel representing the Company
covering  substantially  the same  matters  with  respect  to such  Registration
Statement as are customarily  covered in opinions of issuer's counsel  delivered
to underwriters with respect to similar registration  statements in underwritten
public offerings,  addressed to the participating  Series A Eligible Sellers and
Eligible Founders and the underwriters;

    (p) otherwise use its best efforts to comply with all  applicable  rules and
regulations  of the  Commission,  and make  generally  available to its security
holders  with  regard  to any  applicable  Registration  Statement,  as  soon as
practicable  (but not sooner  than the  filing  deadline  of the last  quarterly
report  included  therein),  a  consolidated   earnings  statement  meeting  the
requirements  of Rule 158 of the  Securities  Act  (which  need not be  audited)
covering  a  twelve-month  period  beginning  after  the  effective  date of the
Registration  Statement  (as such  term is  defined  in Rule  158(c)  under  the
Securities Act); and

    (q) if such documents are not readily  available on the  Commission's  EDGAR
database, or any successor thereto,  provide promptly to the Series A Investors,
upon  request,   each  document  filed  with  the  Commission  pursuant  to  the
requirements of Section 13 or Section 15(d) of the Exchange Act.

     For  purposes of  Sections  3(b) and (e),  Section  4(b) and Section 5, the
period of  distribution of Restricted  Stock in a firm  commitment  underwritten
public  offering  shall be deemed to extend until the earlier of (i) one hundred
twenty (120) days or (ii) the date on which each  underwriter  has completed the
distribution  of all securities  purchased by it, and the period of distribution
of Restricted  Stock in any other  registration  shall be deemed to extend until
the earlier of (i) 120 days or (ii) the date upon which the underwriter, if any,
terminates the lock-up agreements applicable to such distribution.

     In  connection  with each  registration  hereunder,  the  Series A Eligible
Sellers and Eligible Founders  participating  shall (a) provide such information
and execute such documents as may reasonably be required in connection with such
registration,  (b) agree to sell  Restricted  Stock on the basis provided in any
underwriting  arrangements  and (c)  complete  and execute  all  questionnaires,
powers of attorney,  indemnities,  underwriting  agreements and other  documents
required under the terms of such underwriting  arrangements,  which arrangements
shall not be inconsistent herewith.

     In connection with each registration pursuant to any Registration Provision
covering an underwritten  public  offering,  the Company and each  participating
Series A Eligible  Seller  and  Eligible  Founder  agree to enter into a written
agreement with the lead  underwriter in such form and containing such provisions
as are customary in the securities business for such an arrangement between such
underwriter and companies of the Company's size and investment stature.

     The Company may not  withdraw  any  Registration  Statement  referred to in
Sections  3 or 5 without  the  consent of the party or  parties  initiating  the
demand thereunder which such consent shall not be unreasonably withheld, delayed
or conditioned.

7. Conditions to Registration Obligations. The Company shall not be obligated to
effect the  registration of the Restricted  Stock pursuant to Sections 3, 4 or 5
unless the participating Series A Eligible Sellers and Eligible Founders consent
to customary conditions of a reasonable nature, including the following:

(a)      conditions   prohibiting   the   sale  of   Restricted   Stock  by  the
         participating Series A Eligible Sellers and Eligible Founders until the
         registration is effective;

(b)      conditions  requiring the  participating  Series A Eligible Sellers and
         Eligible  Founders  to comply  with all  applicable  provisions  of the
         Securities Act and the Exchange Act including,  but not limited to, the
         prospectus delivery  requirements of the Securities Act, and to furnish
         to the Company information about sales made in such public offering;

(c)      subject to the  Registration  Delay Limit,  conditions  prohibiting the
         participating  Series A Eligible  Sellers and  Eligible  Founders  upon
         receipt of  telegraphic  or written  notice from the Company that it is
         required  by law to  correct or update the  registration  statement  or
         prospectus  from  effecting  sales of the  Restricted  Stock  until the
         Company has completed the necessary  correction or updating,  provided,
         that the Company  shall use its best efforts to promptly  complete such
         necessary correction or updating; and

(d)      conditions  prohibiting the participating Series A Eligible Sellers and
         Eligible  Founders  from  selling  all  or  substantially  all  of  the
         Restricted  Stock of such  participating  Series A Eligible Sellers and
         Eligible  Founders  in a block  trade at a  discount  of more  than the
         lesser of 10% and two (2) times the then  standard  discount  for block
         trades of similar  size and of similar  securities  issued by  entities
         with financial  condition and prospects  similar to the Company at such
         time.

8. Expenses.  The Company will pay all Registration  Expenses in connection with
each Registration Statement pursuant to Sections 4 and 5 hereof. With respect to
registrations  made  pursuant  to  Section 3 hereof,  the  Company  will pay all
Registration  Expenses in connection with the first two registrations  only. All
Registration  Expenses  of the third  registration  made  pursuant  to Section 3
hereof  (excluding  the fees and  disbursements  of  counsel  for any  holder of
Restricted  Stock other than a Series A Eligible  Seller)  shall be borne by the
participating  Series A Eligible  Sellers in  proportion to the number of shares
sold by each,  or by such  participating  Series A Eligible  Sellers as they may
agree, except that if the Company participates in such third registration,  then
the  Company  shall pay the  incremental  expenses  of such  third  registration
attributable  to the Company's  participation  in such third  registration.  All
Selling  Expenses  attributable  to the sale of  securities by Series A Eligible
Sellers or Eligible  Founders in  connection  with each  Registration  Statement
under any Registration  Provision shall be borne by the  participating  Series A
Eligible  Sellers and Eligible  Founders in  proportion  to the number of shares
sold by each, or by such  participating  Series A Eligible  Sellers and Eligible
Founders as they may agree; and all Selling Expenses attributable to the sale of
securities by the Company in connection with any Registration Provision shall be
borne by the Company.

9.  Indemnification and Contribution.

    (a) In the event of a registration of any of the Restricted  Stock under the
Securities  Act  pursuant  to  any  Registration  Provision,  the  Company  will
indemnify and hold harmless each Series A Eligible  Seller and Eligible  Founder
thereunder and each  underwriter of such  Restricted  Stock  thereunder and each
other  Person,  if any, who  controls  such Series A Eligible  Seller,  Eligible
Founder or  underwriter  (within the meaning of Section 15 of the Securities Act
or Section  20 of the  Exchange  Act),  against  any  losses,  claims,  damages,
liabilities  or judgments,  joint or several,  as incurred  (including,  without
limitation,   any  legal  or  other   expenses   incurred  in  connection   with
investigating or defending any matter, including any action that could give rise
to any such losses, claims,  damages,  liabilities or judgments),  to which such
Series A Eligible Seller, Eligible Founder underwriter or controlling Person may
become subject under the  Securities  Act or otherwise,  insofar as such losses,
claims,  damages or liabilities (or actions in respect  thereof) arise out of or
are based  upon (i) any untrue  statement  or alleged  untrue  statement  of any
material fact contained in any Registration Statement, preliminary prospectus or
Prospectus (or any amendment or supplement  thereto)  provided by the Company to
any Series A Investor, underwriter, each other Person, if any, who controls such
Series A Eligible Seller,  Eligible Founder or underwriter within the meaning of
the Securities Act or any prospective  purchaser of Restricted  Stock,  (ii) the
omission or alleged  omission to state  therein a material  fact  required to be
stated therein or necessary to make the statements  therein not  misleading,  or
(iii) any violation by the Company of the Securities Act, and will pay the legal
fees and other  expenses,  as incurred,  of each such Series A Eligible  Seller,
each such Eligible  Founder,  each such  underwriter  and each such  controlling
Person incurred by them in connection with  investigating  or defending any such
loss, claim, damage,  liability or action,  provided,  however, that the Company
will not be  liable in any such case if and to the  extent  that any such  loss,
claim,  damage,  liability or judgment  arises out of or is based upon an untrue
statement or alleged untrue statement or omission or alleged omission so made in
reliance upon and in conformity with information  furnished by any such Series A
Eligible  Seller,  any such Eligible  Founder,  any such underwriter or any such
controlling  Person,  in each  case,  in  writing  specifically  for use in such
Registration Statement or Prospectus.

    (b) In the event of a registration of any of the Restricted  Stock under the
Securities Act pursuant to any  Registration  Provision,  each Series A Eligible
Seller  and  Eligible  Founder  thereunder,  severally  and  not  jointly,  will
indemnify  and hold harmless the Company,  its directors and officers,  and each
Person, if any, who controls (within the meaning of Section 15 of the Securities
Act or Section 20 of the Exchange  Act) the  Company,  to the same extent as the
foregoing  indemnity from the Company set forth in Section 8(a) hereof, but only
with reference to information  relating to such Series A Eligible Seller or such
Eligible  Founder,  as the case may be,  furnished  in writing to the Company by
such Series A Eligible Seller or such Eligible Founder  expressly for use in any
Registration Statement. In no event shall any Series A Eligible Seller, Eligible
Founder or its or their  directors,  officers  or any Person who  controls  such
Series A Eligible  Seller or Eligible  Founder be liable or responsible  for any
amount in excess of the gross proceeds (after deducting  underwriting  discounts
and selling  commissions)  received by such Series A Eligible Seller or Eligible
Founder with respect to its sale of Restricted  Stock pursuant to a Registration
Statement.

    (c) In case any action shall be commenced involving any Person in respect of
which indemnity may be sought pursuant to Section 9(a) or 9(b) (the "indemnified
party"),  the  indemnified  party shall promptly  notify the Person against whom
such indemnity may be sought (the "indemnifying  Person") in writing;  provided,
however,  that failure of an indemnified  party to provide such notice shall not
relieve an indemnifying  Person of its obligations  under this Section 8 if such
failure does not materially and adversely affect the rights of such indemnifying
Person.  The  indemnifying  party may assume the defense of such action provided
that the expenses of the  indemnified  party are reimbursed as they are incurred
(including,  without limitation, the payment of all fees and expenses of counsel
to the indemnified  party) and such indemnifying  party has not failed to comply
with any such reimbursement  request. Any indemnified party shall have the right
to employ  separate  counsel in any such action and  participate  in the defense
thereof,  but the  reasonable  fees and expenses of such counsel shall be at the
expense of the  indemnified  party,  unless (i) the  employment  of such counsel
shall have been  specifically  authorized in writing by the indemnifying  party,
(ii) the  indemnifying  party  shall have  failed to assume the  defense of such
action or (iii) the named  parties to any such action  (including  any impleaded
parties) include both the indemnified party and the indemnifying  party, and the
indemnified  party shall have been  reasonably  advised by such counsel that the
representation  of the indemnifying  party and the indemnified party by the same
counsel would be inappropriate  due to actual or potential  differing  interests
between  the  indemnifying  party and the  indemnified  party (in which case the
indemnifying party shall not have the right to assume the defense of such action
on behalf of the indemnified  party).  In any such case, the indemnifying  party
shall not,  in  connection  with any one action or  separate  but  substantially
similar or  related  actions in the same  jurisdiction  arising  out of the same
general  allegations or  circumstances,  be liable for the  reasonable  fees and
expenses of more than one separate  firm of attorneys  (in addition to any local
counsel) for all  indemnified  parties and all such reasonable fees and expenses
shall be  reimbursed  as they are  incurred.  Such firm shall be  designated  in
writing by a majority of the Series A Eligible Sellers and Eligible Founders, in
the  case of the  parties  indemnified  pursuant  to  Section  9(a),  and by the
Company,  in the case of  parties  indemnified  pursuant  to Section  9(b).  The
indemnifying  party shall indemnify and hold harmless the indemnified party from
and against any and all losses,  claims,  damages,  liabilities and judgments by
reason of any  settlement  of any  action  (i)  effected  with the  indemnifying
party's  written  consent or (ii)  effected  without  the  indemnifying  party's
written consent if the indemnifying party is adjudicated by a court of competent
jurisdiction  to have  breached  its  obligations  under this  Section 9 and the
indemnified  party enters into a settlement more than twenty Business Days after
the indemnifying  party shall have received a request from the indemnified party
for  reimbursement  for the reasonable fees and expenses of counsel (in any case
where such reasonable  fees and expenses are at the expense of the  indemnifying
party) and, prior to the date of such settlement,  the indemnifying  party shall
have failed to comply with such  reimbursement  request.  No indemnifying  party
shall,  without the prior written consent of the indemnified  party,  effect any
settlement  or  compromise  of, or consent to the entry of judgment with respect
to, any pending or threatened  action in respect of which the indemnified  party
is or could have been a party and indemnity or contribution may be or could have
been  sought  hereunder  by  the  indemnified  party,  unless  such  settlement,
compromise or judgment (i) includes an unconditional  release of the indemnified
party  from all  liability  on claims  that are or could  have been the  subject
matter  of such  action  and  (ii)  does not  include  a  statement  as to or an
admission  of fault,  culpability  or a failure  to act,  by or on behalf of the
indemnified party.

    (d) To the extent that the indemnification provided for in this Section 9 is
unavailable to an indemnified party in respect of any losses,  claims,  damages,
liabilities or judgments referred to therein,  then each indemnifying  party, in
lieu of indemnifying such indemnified party, shall contribute to the amount paid
or  payable  by such  indemnified  party as a  result  of such  losses,  claims,
damages,  liabilities  or judgments (i) in such  proportion as is appropriate to
reflect the relative benefits received by the Company,  on the one hand, and the
Series A Eligible Sellers and Eligible  Founders,  on the other hand, from their
sale of  Restricted  Stock or (ii) if the  allocation  provided by clause (i) of
this Section 9(d) is not permitted by applicable  law, in such  proportion as is
appropriate to reflect not only the relative benefits referred to in such clause
(i) but also the  relative  fault of the  Company,  on the one hand,  and of the
Series A Eligible Seller and Eligible Founder,  on the other hand, in connection
with the statements or omissions which resulted in such losses, claims, damages,
liabilities   or   judgments,   as  well  as  any   other   relevant   equitable
considerations.  The relative fault of the Company,  on the one hand, and of the
Series A Eligible  Seller and  Eligible  Founder,  on the other  hand,  shall be
determined by reference  to, among other  things,  whether the untrue or alleged
untrue statement of a material fact or the omission or alleged omission to state
a material fact relates to information supplied by the Company, on the one hand,
or by the Series A Eligible Seller and Eligible Founder,  on the other hand, and
the parties' relative intent,  knowledge,  access to information and opportunity
to correct or prevent such statement or omission.  The amount paid or payable by
an indemnified party as a result of the losses, claims, damages,  liabilities or
judgments  referred  to  above  shall  be  deemed  to  include,  subject  to the
limitations  set forth in  Section  9(c),  any legal or other  fees or  expenses
reasonably  incurred by such indemnified party in connection with  investigating
or defending any matter, including any action that could have given rise to such
losses, claims, damages, liabilities or judgments.

         The  Company  and each Series A Eligible  Seller and  Eligible  Founder
agree that it would not be just and equitable if  contribution  pursuant to this
Section  9(d)  were  determined  by pro rata  allocation  (even if the  Series A
Eligible  Sellers  and  Eligible  Founders  were  treated as one entity for such
purpose) or by any other method of allocation which does not take account of the
equitable  considerations  referred to in the immediately  preceding  paragraph.
Notwithstanding  the provisions of this Section 8, no Series A Eligible  Seller,
Eligible Founder,  its or their directors or officers or any Person, if any, who
controls such Series A Eligible Seller or Eligible  Founder shall be required to
contribute,  in the aggregate, any amount in excess of the gross proceeds (after
deducting  underwriting  discounts  and  selling  commissions)  received by such
Series A  Eligible  Seller  or  Eligible  Founder  with  respect  to its sale of
Restricted  Stock  pursuant to a  Registration  Statement.  No Person  guilty of
fraudulent  misrepresentation  (within  the  meaning  of  Section  11(f)  of the
Securities  Act) shall be entitled to  contribution  from any Person who was not
guilty of such fraudulent misrepresentation.  The Series A Eligible Sellers' and
Eligible Founders'  obligations to contribute  pursuant to this Section 9(d) are
several in proportion to the respective  shares of Restricted Stock held by each
Series A Eligible Seller and Eligible Founder hereunder and not joint.

10.  Changes in Common Stock or Preferred  Stock.  If, and as often as, there is
any change in the Common Stock or the  Preferred  Stock by way of a stock split,
stock  dividend,   combination  or   reclassification,   or  through  a  merger,
consolidation,  reorganization  or  recapitalization,  or by  any  other  means,
appropriate adjustment shall be made in the provisions hereof so that the rights
and privileges granted hereby shall continue with respect to the Common Stock or
the Preferred Stock as so changed.

11.  Rule  144  Reporting  and  Rule  144A  Information.  With a view to  making
available the benefits of certain rules and  regulations of the Commission  that
may at any time permit the resale of the Restricted Stock without  registration,
the Company will:

    (a) at all times after 90 days after any Registration  Statement  covering a
public offering of securities of the Company under the Securities Act shall have
become effective:

     (i)         make and keep public information available,  as those terms are
                 understood and defined in Rule 144 under the Securities Act;

    (ii)         use its best  efforts to file with the  Commission  in a timely
                 manner all reports and other documents  required of the Company
                 under the Securities Act and the Exchange Act; and

   (iii)         furnish to each Series A Eligible  Seller and Eligible  Founder
                 forthwith upon request a written statement by the Company as to
                 its compliance with the reporting requirements of such Rule 144
                 and of the Securities Act and the Exchange Act; and

    (b) at any time, at the request of any Series A Eligible  Seller or Eligible
Founder, make available to such Series A Eligible Seller or Eligible Founder, as
the case may be, and to any prospective  transferee of Preferred Stock or shares
of Restricted  Stock the  information  concerning the Company  described in Rule
144A(d)(4) under the Securities Act.

12.  Representations  and Warranties of the Company.  The Company represents and
warrants to the Series A  Investors  and  Founders,  as of the date  hereof,  as
follows:

    (a) The execution, delivery and performance of this Agreement by the Company
have been duly authorized by all requisite corporate action and will not cause a
material  violation of any provision of any law  applicable to the Company,  any
order of any court or other agency of government  applicable to the Company, the
Certificate of  Incorporation  or By-laws of the Company or any provision of any
indenture, agreement or other instrument to which it or any or its properties or
assets is bound,  conflict with,  result in a breach of or constitute  (with due
notice or lapse of time or both) a default under any such  indenture,  agreement
or other instrument or result in the creation or imposition of any lien,  charge
or encumbrance of any nature  whatsoever upon any of the properties or assets of
the Company.

    (b) This  Agreement  has been duly executed and delivered by the Company and
constitutes the legal, valid and binding obligation of the Company,  enforceable
in accordance with its terms,  subject to laws of general  application from time
to time in effect  affecting  creditors'  rights and the  exercise  of  judicial
discretion in accordance with general equitable principles.

13.  Lock-Up  Period  Agreements.  In connection  with any  underwritten  public
offering of the Company's  securities,  the Series A Investors hereby agree, and
each Series A Investor  shall secure the  agreement of any Investor  Transferee,
upon  request of the Company or the lead  underwriter,  not to sell or otherwise
transfer or dispose of any  securities  of the Company held by such person for a
period (the "Lock-Up  Period")  following the effective  date of a  registration
statement  of the Company  filed under the  Securities  Act with respect to such
offering. The Lock-Up Period shall not exceed 120 days after such effective date
for any  public  offering;  provided,  however,  that in the case of an  initial
public  offering of Common  Stock by the Company,  the Lock-Up  Period shall not
exceed 180 days after the effective  date of such initial  public  offering.  No
Lock-Up  Period  agreement  shall  apply  under  this  Section  12 to any public
offering  unless each  executive  officer,  director,  and holder of 1.5% of the
outstanding  shares of Common  Stock of the  Company  shall  enter into the same
Lock-Up  Period  agreement or a Lock-Up  Period  agreement more favorable to the
Company in respect of such public offering. In the event that the provisions set
forth in  Section  4(b) of this  Agreement  prevent  a Series  A  Investor  from
registering its Restricted Stock pursuant to Section 4(a) of this Agreement in a
public  offering by the Company,  such Series A Investor shall not be subject to
the Lock-Up Period agreement set forth in this Section 12 during such offering.

14.      Miscellaneous.

    (a) Successors and Assigns. This Agreement shall inure to the benefit of and
be binding upon the  successors  and assigns of each of the parties,  including,
without limitation, Investor Transferees;  provided that nothing herein shall be
deemed to permit any  assignment,  transfer or other  disposition  of Restricted
Stock in violation of the terms hereof or of the Stock Purchase Agreement or the
Stockholders'  Agreement;  provided,  further,  that the  rights of the Series A
Investors  hereunder  shall not be assignable  to any  competitor of the Company
unless such  assignment is in connection with the sale by the Series A Investors
of a majority of the Restricted  Stock held by the Series A Investors and notice
of such  assignment  and the  identity  of such  transferee  is  provided to the
Company.  If any  transferee of any Series A Investor  shall acquire  Restricted
Stock in any manner,  whether by operation of law or otherwise,  such Restricted
Stock shall be held subject to all of the terms of this Agreement, and by taking
and holding such Restricted  Stock such Person shall be  conclusively  deemed to
have  agreed to be bound by and to perform  all of the terms and  provisions  of
this Agreement, including the restrictions on resale set forth in this Agreement
and, if applicable,  the Stock Purchase  Agreement and Stockholders'  Agreement,
and such Person shall be entitled to receive the benefits hereof.

    (b) Remedies.  Each party to this Agreement acknowledges and agrees that any
failure by such party to comply  with such  party's  obligations  hereunder  may
result in  material  irreparable  injury to the other  parties  hereto for which
there is no  adequate  remedy at law,  that it will not be  possible  to measure
damages for such injuries  precisely and that, in the event of any such failure,
the other  parties  may seek  such  relief as may be  required  to  specifically
enforce the breaching party's obligations  hereunder.  Each party further agrees
to waive the defense in any action for specific performance that a remedy at law
would be adequate.

    (c) Notices. All notices and other communications  provided for or permitted
hereunder  shall  be  made  in  writing  by   hand-delivery,   first-class  mail
(registered or certified,  return receipt  requested),  telex,  telecopier  with
confirmation  and  followed  promptly  by hard  copy  in  accordance  with  this
provision, or courier guaranteeing reasonably prompt delivery and recognized for
high quality service:

    (i) if to RSI ESO or RSI, at

                           Reckson Service Industries, Inc.
                           10 East 50th Street - 27th Floor
                           New York, NY 10103
                           Tel:  212-931-8000
                           Fax:  212-931-8001
                           Attn:  Jeffrey D. Neumann and Stephen M. Rathkopf

                  with copies to:

                           Jason Barnett, Esq.
                           General Counsel
                           Reckson Service Industries, Inc.
                           10 East 50th Street - 27th Floor
                           New York, NY 10103
                           Tel:  212-931-8000
                           Fax:  212-931-8001

                           Brown & Wood LLP
                           One World Trade Center
                           New York, NY  10048
                           Attention:  J. Gerard Cummins, Esq.
                           Tel:  212-839-5300
                           Fax:  212-839-5599

    (ii) if to Elliot S. Cooperstone, at

                 36 New England Drive
                 Stamford, CT 06903
                 Tel:  203-968-1113
                 Fax:  203-968-1113

                  with a copy to:

                           Orrick, Herringon & Sutcliffe LLP
                           666 Fifth Avenue
                           New York, NY 10103
                           Attention:  Martin H. Levenglick, Esq.
                           Tel:  212-506-5000
                           Fax:  212-506-5151

    (iii) if to H. Thach Pham, at

                 53 Fayette Road
                 Scarsdale, NY 10583
                 Tel:  914-725-5751
                 Fax:  914-722-1429

                  with a copy to:

                           Orrick, Herringon & Sutcliffe LLP
                           666 Fifth Avenue
                           New York, NY 10103
                           Attention:  Martin H. Levenglick, Esq.
                           Tel:  212-506-5000
                           Fax:  212-506-5151

    (iv) if to the Company, at

                 eSourceOne, Inc.
                 53 Fayette Road
                 Scarsdale, NY 10583
                 Attention:  H. Thach Pham, Chief Financial Officer
                 Tel:  914-725-5751
                 Fax:  914-722-1429

                  with a copy to:

                           Orrick, Herringon & Sutcliffe LLP
                           666 Fifth Avenue
                           New York, NY 10103
                           Attention:  Martin H. Levenglick, Esq.
                           Tel:  212-506-5000
                           Fax:  212-506-5151

or, in any case, at such other address or addresses as shall have been furnished
in writing by one party to the other parties in accordance  with the  provisions
of this Section 14(c).

         All such notices and  communications  shall be deemed to have been duly
given: at the time delivered,  if delivered by hand,  telex or by courier;  five
(5) business days after being deposited in the mail, if mailed; and when receipt
acknowledged, if telecopied.

    (d)  Governing  Law.  This  agreement  shall be governed by and construed in
accordance  with  the laws of the  State  of New  York,  without  regard  to the
conflict of law rules thereof,  applicable to contracts made and to be performed
within such State.

    (e)  Submission  to   Jurisdiction.   Each  of  the  parties  hereto  hereby
irrevocably and unconditionally consents to submit to the exclusive jurisdiction
of the courts of the State of New York and of the United  States of America,  in
each case  located  in the County of New York,  for any  action,  proceeding  or
investigation in any court or before any governmental  authority  ("Litigation")
arising out of or relating to this Agreement and the  transactions  contemplated
hereby (and agrees not to commence any  Litigation  relating  thereto  except in
such courts).  Each of the parties hereto hereby irrevocably and unconditionally
waives any  objection  to the laying of venue of any  Litigation  arising out of
this  Agreement  or the  transactions  contemplated  hereby in the courts of the
State of New York or the United  States of America,  in each case located in the
County of New York, and hereby further  irrevocably and  unconditionally  waives
and  agrees  not to plead or claim in any such  court  that any such  Litigation
brought in any such court has been brought in an inconvenient forum.

    (f) No Inconsistent  Agreements.  The Company will not, on or after the date
of this Agreement,  enter into any agreement with respect to its securities that
is  inconsistent  with the  rights  granted to the  Series A  Investors  in this
Agreement or otherwise  conflicts with the provisions hereof. The rights granted
to the Series A Investors  hereunder do not in conflict in any material  respect
with and are not  inconsistent  with the rights  granted  to the  holders of the
Company's  securities  under any  agreement  in effect on the date  hereof.  The
Company shall not grant to any third party any registration rights that are more
favorable  than,  inconsistent  with, or  equivalent  to any of those  contained
herein,  so long as any of the registration  rights under this Agreement remains
in effect,  except that the  Company may grant to any third party who  purchases
from the Company  Second  Round  Securities  (as  defined in the Stock  Purchase
Agreement)  registration  rights  that  are  equivalent  to any or all of  those
contained herein.

    (g)  Amendments  and Waivers.  The  provisions of this  Agreement may not be
amended, modified or supplemented, and waivers or consents to or departures from
the provisions  hereof may not be given,  unless (i) in the case of this Section
13(g),  the Company has obtained  the written  consent of each Series A Eligible
Seller,  and (ii) in the case of all other  provisions  hereof,  the Company has
obtained the written consent of the Series A Eligible Sellers holding a majority
of the outstanding  shares of Restricted Stock (excluding  Restricted Stock held
by the  Company  or any of its  affiliates  (as  defined  in Rule 144  under the
Securities Act)).

    (h)   Counterparts.   This   Agreement  may  be  executed  in  one  or  more
counterparts,  each of  which  shall be  deemed  an  original,  but all of which
together shall constitute one and the same instrument. In proving this Agreement
it  shall  not be  necessary  to  produce  or  account  for  more  than one such
counterpart executed by the party against whom enforcement is sought.

    (i)  Termination.  This Agreement and the rights granted herein with respect
to any Series A Eligible  Seller or  Eligible  Founder  shall  terminate  on the
earlier of (i) the  seventh  (7th)  anniversary  of a Qualified  Initial  Public
Offering and (ii) such time that all of the Restricted Stock held by such Series
A Eligible Seller or Eligible Founder can be sold under Rule 144(k)  promulgated
under the Securities Act.

    (j)  Headings.  The  headings  in  this  Agreement  are for  convenience  of
reference only and shall not limit or otherwise affect the meaning hereof.

    (k)  Severability.  If any provision of this  Agreement  shall be held to be
illegal,    invalid   or   unenforceable   such   illegality,    invalidity   or
unenforceability shall attach only to such provision and shall not in any manner
affect or render illegal,  invalid or unenforceable  any other provision of this
Agreement  unless the effect thereof would be to alter  materially the effect of
this  Agreement,  and this Agreement (if not so altered) shall be carried out as
if any such  illegal,  invalid or  unenforceable  provision  were not  contained
herein.

    (l) Delays or Omissions.  It is agreed that no delay or omission to exercise
any  right,  power or remedy on the part of any party upon any breach or default
of any party to this Agreement shall impair any such right, power or remedy, nor
shall it be  construed  to be a waiver  of any such  breach or  default,  or any
acquiescence  therein, or of any similar breach or default thereafter occurring;
nor shall any waiver of any  single  breach or default be deemed a waiver of any
other  breach or default  theretofore  or  thereafter  occurring.  It is further
agreed that any waiver,  permit, consent or approval of any kind or character on
any party of any breach or default under this  Agreement  must be in writing and
shall be effective only to the extent specifically set forth in such writing and
that all remedies either under this Agreement,  or by law otherwise  afforded to
any party, shall be cumulative and not alternative.

    (m) Entire  Agreement.  This Agreement is intended by the parties as a final
expression  of their  agreement  and  intended  to be a complete  and  exclusive
statement of the agreement and understanding of the parties hereto in respect of
the  subject  matter  contained  herein.  There are no  restrictions,  promises,
warranties  or  undertakings,  other than those set forth or  referred to herein
with respect to the  registration  rights granted with respect to the Restricted
Stock. This Agreement supersedes all prior agreements and understandings between
the parties with respect to such subject matter.


<PAGE>


    IN WITNESS WHEREOF,  the parties have executed this Agreement as of the date
first above written.


                                 eSourceOne, Inc.



                                 By:      ___________________________________
                                          Chief Executive Officer



                                 THE SERIES A INVESTORS

                                 RSI ESO, Inc.



                                 By:      ____________________________________
                                          Name:
                                          Title:

                                 RECKSON SERVICE INDUSTRIES, INC.



                                 By:      _____________________________________
                                          Name:
                                          Title:


                                 THE FOUNDERS



                                           -----------------------------------
                                           Elliot S. Cooperstone



                                           -----------------------------------
                                           H. Thach Pham





                                                       Exhibit 10.3

==============================================================================












                                eSourceOne, Inc.
                            (a Delaware corporation)







                             STOCKHOLDERS' AGREEMENT
















Dated:  August 10, 1999

=============================================================================

<PAGE>



                             STOCKHOLDERS' AGREEMENT

This Stockholders'  Agreement  ("Agreement") is made and entered into as of this
10th day of August, 1999, by and among eSourceOne,  Inc., a Delaware corporation
(the  "Company"),  and  each of the  persons  and  entities,  severally  and not
jointly, that are signatories hereto, and any additional stockholder who becomes
a party hereto as provided herein (collectively, the "Stockholders").

                                    RECITALS

         WHEREAS,  the  Company,  the persons  defined  therein as the "Series A
Investors"  and the  persons  defined  therein and herein as the  Founders  have
executed and delivered that certain Stock Purchase  Agreement,  dated August 10,
1999 (the "Stock Purchase Agreement"),  pursuant to which the Company has agreed
to issue and sell to such Series A Investors,  and such Series A Investors  have
agreed to  purchase  from the  Company,  the  shares of the  Company's  Series A
Convertible Redeemable Preferred Stock, par value $0.01 per share (the "Series A
Preferred Stock"), specified therein;

         WHEREAS,  as an inducement to the Series A  Stockholders  to consummate
the  purchase  of the  Series A  Preferred  Stock in  accordance  with the Stock
Purchase Agreement, the Company and its other Stockholders each desires to enter
into this Agreement with the Series A Stockholders;

         NOW,  THEREFORE,  in consideration of the premises and mutual covenants
and agreements herein contained,  the receipt and sufficiency of which is hereby
acknowledged,  and subject to the terms and  conditions  set forth  herein,  the
parties hereto agree as follows:

                                    ARTICLE I
                                   DEFINITIONS

         1.1.  Defined Terms.  Certain defined terms used in this Agreement have
the following meanings:

         Affiliate.  The  term  "affiliate"  shall  mean  (i) in the  case  of a
corporation  or other  entity,  any  corporation  or other  entity  in which the
subject  person  (A)(1) owns or controls the voting rights of 50% or more of the
capital  stock or other  equity  interests  the  holders of which are  generally
entitled to vote for the election of the board of  directors or other  governing
body of such corporation or entity or (2) has the right to nominate and/or elect
at least  one-half of the members of the board of directors of such  corporation
or entity or (3) at least  one-half of the then current  members of the board of
directors  of such  corporation  or entity  were  nominated  or  designated  for
election as  directors  of such  corporation  by the subject  person and (B) for
financial  reporting  purposes,  the financial  statements of the subject person
includes on a consolidated basis the financial statements of such corporation or
other  entity,  and  (ii)  in the  case  of an  individual,  a  member  of  that
individual's family, by blood or marriage.

         Agreement.  The "Agreement" shall mean this Stockholders  Agreement, as
the same may be amended or restated from time to time hereafter.

         Board.  The "Board" shall mean the Board of Directors of the Company as
the  same  may be  constituted  from  time to time  hereafter  pursuant  to this
Agreement, applicable law, the Certificate of Incorporation and the By-Laws.

         Bona Fide Offer.  A "Bona Fide Offer" shall mean an offer in writing to
a Series A Stockholder or Founder,  offering to purchase (other than pursuant to
or in  connection  with a  public  offering  or a  sale  under  Rule  144 of the
Securities Act following a Qualified Initial Public Offering) all or any part of
the Shares owned by such Series A Stockholder  or Founder or any interest of the
Series A Stockholder or Founder therein and setting forth all the material terms
and conditions of the proposed purchase,  from an offeror who is ready,  willing
and able to  consummate  the  purchase and who is not a  permissible  transferee
pursuant to Section 3.3.

         By-Laws.  The "By-Laws" shall mean the By-Laws of the Company in effect
as of the  date  hereof  and as the  same  may be  modified  from  time  to time
hereafter pursuant to applicable law and the Certificate of Incorporation.

         Certificate of Incorporation.  The "Certificate of Incorporation" shall
mean  the  Certificate  of  Incorporation  of the  Company,  as  filed  with the
Secretary of State of the State of Delaware,  including, without limitation, the
Series A Certificate of Designation,  in effect as of August _, 1999, and as the
same may be  modified,  amended  or  replaced  from  time to time  hereafter  in
compliance with applicable law and the Company's other  obligations with respect
thereto.

         Commission.  The  "Commission"  shall mean the  Securities and Exchange
Commission and any successor commission or agency having similar powers.

         Common Stock. The "Common Stock" shall mean the Company's Common Stock,
$0.01 par value per share.

         Common Stock  Equivalents.  "Common Stock  Equivalents"  shall mean the
then outstanding  shares of the Company's  Common Stock, on a fully-diluted,  as
converted basis,  accounting for all outstanding  convertible securities and all
options, warrants and rights to acquire Common Stock, regardless of whether such
options, warrants and rights to acquire Common Stock are vested or unvested.

         Common Stockholder.  "Common  Stockholder" shall mean any holder of the
Company's Common Stock.

         Fair Market  Value.  "Fair Market Value" shall mean with respect to any
asset,  property or security the fair market value thereof as determined in good
faith by the Board, provided,  however, that in the event any such determination
by the Board is disputed by an  interested  Stockholder,  then the  Company,  at
shared expense, shall engage an independent appraiser mutually acceptable to the
Company and such Stockholder,  and the fair market value of such asset, property
or security for the  purposes  hereof shall be  determined  by such  independent
appraiser; and provided further, however, that in the event that the parties are
not able to  promptly  agree  upon an  independent  appraiser,  then  the  party
entitled to receive such asset, property or security shall be entitled to select
as an independent  appraiser any of the independent  accounting  firms generally
regarded as comprising the "Big Five" independent  accounting firms and which is
not then providing services to such party; and provided further,  however,  that
the Fair  Market  Value of capital  stock of the  Company  for  purposes  of any
payment  requirements  under  Sections  3.4 or 3.5  shall  be the  value of such
capital  stock  as  provided  in the  offer  and  sale  to  which  such  payment
requirements relate.

         Founders.  The "Founders" shall mean Elliot S. Cooperstone and H. Thach
Pham.

         Person.  A  "Person"  shall  mean  any  entity,  corporation,  company,
association, joint venture, joint stock company, partnership,  limited liability
company, trust,  organization,  individual (including personal  representatives,
executors  and  heirs  of a  deceased  individual),  nation,  state,  government
(including   agencies,    departments,    bureaus,    boards,    divisions   and
instrumentalities thereof), trustee, receiver or liquidator.

         Qualified Initial Public Offering.  "Qualified Initial Public Offering"
shall mean a firm  underwritten  public offering of Common Stock by a nationally
recognized  underwriter with aggregate gross proceeds to the Company of at least
$30,000,000   and  reflecting  a  market  value  of  the  Company  of  at  least
$150,000,000 immediately prior to such public offering.

         Second Round  Closing.  The term "Second Round  Closing" shall have the
meaning ascribed to that term in the Stock Purchase Agreement.

         Second Round Securities.  The term "Second Round Securities" shall have
the meaning ascribed to that term in the Stock Purchase Agreement.

         Securities Act. The  "Securities  Act" shall mean the Securities Act of
1933, as amended, and the rules and regulations thereunder.

         Series A  Certificate  of  Designation.  The "Series A  Certificate  of
Designation"  shall mean the  Certificate  of  Designation  filed as part of the
Certificate  of  Incorporation  of the  Company and  designating  the rights and
privileges attributable to the Series A Preferred Stock.

         Series A Closing. The "Series A Closing" shall mean the date upon which
the  purchase  and sale of the  Series A  Preferred  Stock  was  consummated  in
accordance with the Stock Purchase Agreement.

         Series A Preferred Stock. The "Series A Preferred Stock" shall have the
meaning ascribed to that term in the Recitals to this Agreement.

         Series A Stockholder.  "Series A Stockholder"  shall mean any holder of
the  Company's  Series A Preferred  Stock;  provided that solely for purposes of
this Agreement,  the term "Series A Stockholder" shall also mean Reckson Service
Industries,  Inc., a Delaware  corporation  ("RSI"), for so long as (i) RSI ESO,
Inc., a Delaware  corporation  ("RSI ESO"), or any successor or permitted assign
of RSI  ESO is an  affiliate  of RSI and  (ii)  RSI  ESO or  such  successor  or
permitted assign holds the Company's Series A Preferred Stock.

         Stock Purchase  Agreement.  "Stock Purchase  Agreement"  shall have the
meaning set forth in the Recitals to this Agreement.

         Shares.  The  "Shares"  shall mean the shares of the capital  stock and
other securities  (including,  without limitation,  options,  warrants and other
rights to  acquire  capital  stock)  of the  Company  held by the  Stockholders,
together  with any other  shares of the capital  stock of the Company  hereafter
acquired  by any  Stockholder  (whether  by  purchase,  exercise  of  options or
warrants,  or otherwise) and any other shares or securities thereafter issued in
respect   of   such    shares   in   any    reorganization,    recapitalization,
reclassification,  readjustment  or other  change in a capital  structure of the
Company.

         Stockholder.  A  "Stockholder"  shall mean each of the  Persons who has
executed a counterpart  copy of this  Agreement,  including  without  limitation
Common  Stockholders and Series A Stockholders,  whether prior to or on the date
hereof or, at the  invitation  of the  Company  as  permitted  pursuant  to this
Agreement,  subsequent  to the date  hereof,  and who is  listed on  Schedule  A
attached  hereto,  as  amended  from time to time,  and each  other  Person  who
succeeds to the  interest of such named  Person in and to any Shares in a manner
permitted  by the  provisions  of this  Agreement.  In the event that any Person
executes a counterpart  copy of this  Agreement at the invitation of the Company
as permitted  pursuant to this Agreement,  following the date hereof or succeeds
to an interest in any Shares as permitted hereunder, Schedule A shall be amended
as appropriate.

         Transfer.  A  "Transfer"  of Shares or any  interest  of a  Stockholder
therein  shall  mean  any  sale,  assignment,   transfer,  disposition,  pledge,
hypothecation or encumbrance, whether direct or indirect, voluntary, involuntary
or by  operation  of law,  and whether or not for value,  of such Shares or such
interest of a Stockholder therein, including,  without limitation, any direct or
indirect  Transfer  of a  controlling  interest in any  Stockholder,  other than
transfers of capital stock of Reckson Service Industries, Inc.

                                   ARTICLE II
                              CORPORATE GOVERNANCE

         2.1.  Board of Directors.

               2.1.1.   The Board of Directors of the Company shall initially
consist of five (5) directors, designated as follows:

               (a) one person shall be designated by Mr. Cooperstone, subject to
Section 2.1.1(e) below,  and the Stockholders  shall vote all of their Shares in
favor of such nominee;

               (b) one  person  shall be  designated  by Mr.  Pham,  subject  to
Section 2.1.1(e) below,  and the Stockholders  shall vote all of their Shares in
favor of such nominee;

               (c) one person shall be designated  by the  Founders,  subject to
Section  2.1.1(f) below and subject to the approval of the holders of a majority
of the shares of Series A  Preferred  Stock,  which such  approval  shall not be
unreasonably  withheld,  delayed or  conditioned,  and, upon such approval,  the
Stockholders shall vote all of their Shares in favor of such nominee,  provided,
however,  that such nominee  shall not  otherwise be or have been an employee or
affiliate of the Company or an  affiliate  or member of the family,  by blood or
marriage,  of either  Founder (such nominee,  and if elected to the Board,  such
Director,  being  referred  to as the  "Independent  Nominee"  and  "Independent
Director", respectively; and

               (d) two persons  shall be designated by the holders of a majority
of the  Series A  Preferred  Stock,  subject  to Section  2.1.2  below,  and the
Stockholders shall vote all of their Shares in favor of such nominee.

               (e) In the event that a Founder fails to maintain ownership of at
least 20% of the outstanding  capital stock of the Company owned by such Founder
as of the date of the Series A Closing, the right of such Founder to designate a
director under Section 2.1.1(a) or 2.1.1(b), as the case may be, shall thereupon
terminate. Upon such termination of such right of such Founder, the holders of a
majority of outstanding Common Stock of the Company (voting as a separate class)
shall have the right to designate  the nominee  pursuant to Section  2.1.1(a) or
(b), as the case may be, and the Stockholders  shall vote all of their shares in
favor of such nominee.  In the event that the Company  terminates  employment of
the Founder "for cause" (as defined in the  Employment  Agreement,  dated August
10, 1999, by and between the Company and such Founder) or the Founder terminates
such Founder's  employment  without "good reason" (as defined in such Employment
Agreement),  the rights of such Founder under Sections 2.1.1,  3.4 and 3.5 shall
thereupon terminate;  provided,  however,  that in the event that the Founder is
indicted for  allegedly  committing a felony under the laws of the United States
or any state thereof,  then such Founder's  rights under Section 2.1.1,  3.4 and
3.5 shall be (i)  suspended  until such time as such Founder is found not guilty
by a court of  competent  jurisdiction  of such  felony at which time the rights
under Section 2.1.1,  3.4 and 3.5 shall be reinstated or (ii)  terminated if the
such  Founder  is found  guilty  by a court of  competent  jurisdiction  of such
felony.

               (f) With respect to the  Independent  Nominee to be designated by
the Founders  pursuant to Section  2.1.1(c)  above,  the Founders  shall have an
initial  period of sixty (60) days to designate an Independent  Nominee.  If the
holders of a majority of the shares of Series A Preferred Stock fail to approve,
which such approval shall not be unreasonably withheld,  delayed or conditioned,
such  Independent  Nominee  within five business days of being  notified of such
designation,  the  Founders  shall  have a thirty  (30) day  period  immediately
following  notice of such  rejection  in which to  designate  a first  alternate
Independent  Nominee.  If the  holders of a  majority  of the shares of Series A
Preferred  Stock fail to approve,  which such approval shall not be unreasonably
withheld,  delayed or  conditioned,  such first  alternate  Independent  Nominee
within five business days of being  notified of such  designation,  the Founders
shall  have an  additional  thirty  (30)  days in  which to  designate  a second
alternate  Independent  Nominee.  If the  holders of a majority of the shares of
Series A Preferred Stock fail to approve any such second  alternate  Independent
Nominee   designated  by  the  Founders,   which  such  approval  shall  not  be
unreasonably withheld, delayed or conditioned,  the holders of a majority of the
shares of Series A Preferred  Stock shall thereupon have a period of thirty (30)
days  to  designate  an  Independent   Nominee.  If  the  Founders  reject  such
Independent  Nominee  designated by the holders of the Series A Preferred  Stock
within five  business  days of being  notified of such  designation,  which such
rejection  shall not be  unreasonably  made,  delayed or  conditioned,  then the
holders of a majority of the shares of Series A Preferred  Stock shall thereupon
have the  exclusive  right  (without  regard to any approval by the Founders) to
designate an Independent  Nominee and the  Stockholders  shall vote all of their
Shares in favor of such  Independent  Nominee at a meeting  of the  Stockholders
promptly held for such purpose.

               2.1.2.  In the event that aggregate  redemptions,  repurchases or
Transfers  of Series A  Preferred  Stock  (including  any Shares  into which the
Series A Preferred Stock is converted or exchanged) by the Series A Stockholders
to one or more unaffiliated third-parties are greater than 50%, but no more than
80%, of the number of shares of Series A Preferred Stock purchased by the Series
A  Stockholders  upon the Series A Closing  (including any Shares into which the
Series A Preferred  Stock is  converted or  exchanged),  the number of directors
that the Series A  Stockholders  shall have the right to  designate  pursuant to
Section 2.1.1(d) shall be reduced from two (2) directors to one (1) director. In
the event that  aggregate  redemptions,  repurchases  or  Transfers  of Series A
Preferred Stock (including any Shares into which the Series A Preferred Stock is
converted or exchanged) by the Series A Stockholders to one or more unaffiliated
third-parties are greater than 80% of the number of shares of Series A Preferred
Stock  purchased  by the  Series  A  Stockholders  upon  the  Series  A  Closing
(including  any Shares into which the Series A Preferred  Stock is  converted or
exchanged),  the Series A  Stockholders  shall not have any right under  Section
2.1.1(d) to designate  any  directors or any right under  Sections  2.1.1(c) and
2.1.1(f) to approve any Independent  Nominee.  Upon  termination of any right of
the Series A Stockholders to designate one or more  directors,  such right shall
revert to the holders of a majority of outstanding Common Stock of the Company.

               2.1.3. Prior to a Qualified IPO, the By-Laws of the Company shall
provide that the maximum  number of Directors of the Company  shall be seven (7)
and that the  minimum  number  shall be five (5). In the event that prior to the
Second  Round  Closing,  the Board  desires to  increase  the number of standing
Directors  from the  initial  number of five (5),  then the  number of  standing
directors shall be increased from five (5) to seven (7), but not six (6), and at
least one of such two (2) additional directors shall be designated by a majority
of the  Series A  Stockholders.  If such  increase  in the  number  of  standing
directors does not occur prior to the Second Round  Closing,  then the sixth and
seventh director  positions on the Board shall be made available for designation
by the purchasers of the Second Round  Securities.  In addition,  the By-Laws of
the Company shall  provide that (i) any director  shall have the power to call a
special  meeting of the Board of the  Company  for any  purpose on not less than
twenty-hours notice in accordance with the provisions of the By-Laws relating to
the manner of such notices and (ii) any director or holder of 10% or more of the
Common Stock  Equivalents  shall have the power to call a special meeting of the
holders of capital stock of the Company in accordance with the notice procedures
set forth in the By-Laws.

               2.1.4.  Each director shall hold office until his or her death or
resignation  or until his or her  successor  shall  have been duly  elected  and
qualified.  Any Stockholder  having the right to nominate a director pursuant to
Section  2.1.1 above,  also shall have the right to request the  resignation  or
removal of the director so nominated and elected.  In such event,  such director
shall  immediately  resign or be subject  to removal by a vote of a majority  of
such  Stockholders and the Stockholders  shall vote all of their Shares in favor
of such  removal.  In the event any  director is so removed,  or if a vacancy is
created  by the death,  disability,  retirement,  resignation  or removal of any
director,  the vacancy so created  shall be filled in  accordance  with  Section
2.1.1 hereof.

               2.1.5.  In  the  event  that  the  Company  shall  establish  any
committee  of  its  Board,   including,   without  limitation,   any  Executive,
Compensation or Audit  Committee,  such committee shall be comprised of an equal
number of directors designated to the Board by each of (i) the Founders and (ii)
the Series A Stockholders;  provided,  however, that no Executive Committee will
be established  by the Board,  until such time as the number of directors on the
Board is greater than five (5).

               2.1.6. Each Stockholder shall take all actions necessary to call,
or cause the Company and the  appropriate  officers and directors of the Company
to call, a special or annual meeting of  stockholders of the Company and to vote
all Shares  owned or held of record by such  Stockholder  at any such  annual or
special  meeting in favor of, or take all actions by written  consent in lieu of
any such  meeting  necessary  to cause,  the election as members of the Board of
those  individuals so designated in accordance with, and otherwise to effect the
intent of, this Article II. In addition,  each Stockholder shall vote the Shares
owned or held of record by such  Stockholder upon any other matter arising under
this  Agreement  submitted  to a vote of the  stockholders  of the  Company in a
manner so as to  implement  the  terms of this  Agreement.  Except  as  provided
herein,  each  Stockholder  may vote  such  Stockholder's  Shares on any and all
matters presented to the stockholders of the Company as such Stockholder may, in
such Stockholder's sole discretion, determine. Nothing herein shall be deemed to
create any ownership interest on the part of any party in any Shares held by any
of the other parties.

                                   ARTICLE III
                               TRANSFERS OF SHARES

                  3.1.  General  Restriction.  No Founder of the  Company  shall
Transfer  Shares or an  interest  in any  Shares  until the later of (i) six (6)
months after the consummation of a Qualified Initial Public Offering or (ii) the
expiration  of  any  lock-up  or  restricted  transfer  period  required  by the
underwriters for such Qualified  Initial Public  Offering,  except in accordance
with the terms of this  Agreement.  Any  attempted  Transfer by a Founder of the
Company in violation  of this  Agreement  shall be null and void ab initio,  and
neither the Company nor any transfer  agent of the Company  shall give effect to
any such attempted Transfer in its stock records or for any other purpose.

                  3.2. Permissible  Transfers.  Notwithstanding  anything to the
contrary set forth in this Agreement,  provided that any Founder has first given
the Company  written  notice of any such Transfer,  the  restriction on Transfer
specified  in Section 3.1 shall not apply to any  Transfers:  (i) the  aggregate
amount of which in any twelve (12) month  period shall not exceed the greater of
(A) 10% of the number of Shares held by such  Founder as of the Series A Closing
and (B)  $1,000,000  of  gross  proceeds  received  by such  Founder  upon  such
Transfer;  (ii) to a Founder's  estate,  heirs,  administrators or executors and
(iii) (whether by gift or otherwise)  from a Founder to such  Founder's  spouse,
siblings, lineal descendants or ancestors (or to a trustee of a trust which upon
such Transfer and at all times  thereafter is maintained  solely for the benefit
of such persons). Any transferee(s) under clauses (ii) and (iii) of this Section
3.2,  shall hold the Shares  subject to all of the  provisions of this Agreement
and the Stock Purchase Agreement (including,  without limitation,  Section 10(b)
thereof) and no Transfer shall be effective  until such  transferee has executed
and  delivered  to the  Company an  instrument,  in the form  prescribed  by the
Company, agreeing to be bound by this Agreement and granting to the Transferring
Founder  an  irrevocable  proxy  to  continue  to vote  such  Shares  until  the
termination of the Transfer restrictions provided by Section 3.1 hereof.

                  3.3.  Restrictions under Securities Laws. The Shares have been
issued in a  non-public  offering  pursuant to the private  offering  exemptions
under  Section  4(2)  of  the  Securities  Act  and  various   exemptions   from
registration  requirements under applicable state securities laws.  Accordingly,
the Shares  have not been  qualified  or  registered  with any  federal or state
securities regulatory authority. Notwithstanding anything to the contrary stated
in this  Agreement  and  except as  provided  in Section  3.6,  no Shares may be
Transferred  unless and until (i) counsel for the Company shall have determined,
or the transferring  Stockholder  shall have delivered to the Company an opinion
of such Stockholder's  counsel reasonably  satisfactory to the Company, that the
intended  Transfer  does  not  violate  the  Securities  Act  or the  rules  and
regulations of the Commission  thereunder,  and any applicable  state securities
laws; or (ii) in the opinion of counsel the intended  Transfer is the subject of
a "no-action"  letter from the staff of the Commission and any applicable  state
securities  regulatory  agency to the effect that the intended  Transfer without
registration or qualification  will not result in a recommendation  by the staff
of the Commission or applicable state securities regulatory agency that civil or
criminal  action be taken with  respect  thereto;  or (iii) the Shares have been
validly  registered under the Securities Act and all applicable state securities
laws.  All costs and  expenses  of  counsel  to the  Company  in  reviewing  the
foregoing  matters with  respect to an intended  Transfer of any Shares shall be
borne by the Stockholder owning such Shares.

               3.4. Right of First Offer for Series A Preferred Stock.

               3.4.1. (a) Except as provided in Sections 3.2(ii),  3.2(iii), 3.6
and 4.2, if at any time prior to a Qualified Initial Public Offering, any Series
A Stockholder (each a "Series A Selling  Stockholder")  shall decide to Transfer
(other  than to an  affiliated  entity)  all or any  part of his  Shares  or any
interest therein ("Offered Shares") for value, the Series A Selling  Stockholder
shall  first  deliver  to the  Company,  the  Founders  and all  other  Series A
Stockholders a written notice (the  "Stockholder Sale Notice") of such decision,
which  such  Stockholder  Sale  Notice  may or may not  disclose  the  terms and
conditions  (including,  without limitation,  the proposed price) upon which the
Offered Shares are being offered for sale.

                  (b) Upon the  receipt of the  Stockholder  Sale  Notice,  each
Founder and each other Series A  Stockholder,  pro rata in accordance  with such
Founder's or other Series A Stockholder's  ownership of Shares  (determined on a
Common Stock Equivalents basis),  shall have the following rights (each a "Right
of  First  Offer")  during  the  Exercise  Period  (as  defined):

                         (i) if such Stockholder Sale Notice discloses the terms
and  conditions  (including,  without  limitation,  the  proposed  price) of any
proposed  Transfer  of Offered  Shares,  each  Founder  and each other  Series A
Stockholder may accept the terms and conditions (including,  without limitation,
the proposed  price)  disclosed in such  Stockholder  Sale Notice by delivering,
within the Exercise  Period,  written notice of such  acceptance to the Series A
Selling  Stockholder  (an "Exercise  Notice") and a  down-payment  of 10% of the
price of the Offered Shares, payable in cash or capital stock of the Company, to
the Series A Selling Stockholder;  and

                         (ii) if such  Stockholder Sale Notice does not disclose
the terms and conditions (including,  without limitation, price) of the proposed
Transfer of Offered Shares, each Founder and each other Series A Stockholder may
negotiate  the terms and  conditions  of the  Transfer of the Offered  Shares by
delivering an Exercise Notice to the Series A Selling  Stockholder within twenty
(20) days of receipt of the  Stockholder  Sale  Notice;  whereupon  the Series A
Selling Stockholder and such persons delivering an Exercise Notice shall in good
faith endeavor to negotiate  during the Exercise Period the terms and conditions
(including,  without  limitation,  the  price) of the  Transfer  of the  Offered
Shares,  and if such  negotiation  results  in an  agreement  on the  terms  and
conditions of the Transfer of the Offered Shares,  then those Founders and other
Series A Stockholders  who timely  delivered  Exercise  Notices (the "Exercising
Stockholders")  may accept such terms and conditions by  delivering,  within the
Exercise  Period,  a written notice to such effect and a down-payment  of 10% of
the  price  of the  Offered  Shares,  payable  in cash or  capital  stock of the
Company, to the Series A Selling Stockholder.

               (c) If one or more  Founders  or  Series A  Stockholders  fail to
timely deliver an Exercise Notice,  the Series A Selling  Stockholder shall give
prompt notice of such failure to the Exercising Stockholders. Such notice may be
made by telephone and confirmed in writing  within two (2) business  days.  Upon
receipt of such notice, each of the Exercising Stockholders shall have the right
to purchase up to the entire unsold portion of the Offered  Shares,  pro rata in
accordance with such Exercising Stockholders' ownership of Shares (determined on
a Common Stock  Equivalents  basis),  by giving  written  notice to the Series A
Selling Stockholder within five (5) days.

               (d) For purposes of this Section 3.4, the "Exercise Period" shall
mean,  in the case of  Section  3.4.1(b)(i),  twenty  (20) days from the date of
receipt of the Stockholder Sale Notice and, in the case of Section 3.4.1(b)(ii),
forty-five (45) days from the date of receipt of the Stockholder Sale Notice.

                  3.4.2. If any Right of First Offer,  pursuant to Section 3.4.1
hereof,  results in a binding  agreement with the Series A Selling  Stockholder,
the closing of the  Transfer of the  Offered  Shares  shall take place not later
than, in the case of Section 3.4.1(b)(i), forty-five (45) days after the date of
delivery  of  the   Stockholder   Sale  Notice  and,  in  the  case  of  Section
3.4.1(b)(ii), sixty (60) days after the date of delivery of the Stockholder Sale
Notice,  in each case time being of the  essence,  except as  extended by mutual
written agreement of the parties thereto. Upon any closing made pursuant to this
Section  3.4.2,   the  Series  A  Selling   Stockholder   shall  deliver  (i)  a
representation  and warranty that such Offered  Shares are being  delivered free
and  clear of any  encumbrances,  (ii) a stock  power  signed  in blank for such
Offered   Shares   and  (iii)   usual  and   customary   officer   certificates,
cross-receipts and other closing  documents.  In the event that any down-payment
by an Exercising Stockholder, pursuant to Section 3.4.1(b) or otherwise, is made
in capital stock of the Company, the value of such capital stock for purposes of
this Section 3.4.2 shall be the then Fair Market Value thereof. Any down-payment
made by an  Exercising  Stockholder  in capital  stock of the  Company  shall be
replaced by cash upon any closing made pursuant to this Section 3.4.2.

                  3.4.3.  If any closing  pursuant to Section 3.4.2 above is not
timely effected by an Exercising Stockholder during the period required (and has
not been  extended  by  mutual  written  agreement)  and the  Series  A  Selling
Stockholder is unable to consummate a Transfer of the Offered Shares on the same
or better  terms for such Series A Selling  Stockholder,  then (A) such Series A
Selling  Stockholder shall retain as liquidated  damages any payment made by the
Exercising  Stockholder to the Series A Selling Stockholder  pursuant to Section
3.4.1  hereof  and (B)  any  future  down-payment  required  of such  Exercising
Stockholder  pursuant  to  Sections  3.4  and 3.5  shall  be  increased  to 25%,
provided,  however,  that if, by reason of this Section 3.4.3, the amount of the
down-payment  required  pursuant  to Section  3.4.1 was already  25%,  then such
down-payment shall be increased to 50% and provided further,  that if, by reason
of this  Section  3.4.3,  the amount of the  down-payment  required  pursuant to
Section  3.4.1 was  already  50%,  then any and all  rights  of such  Exercising
Stockholder  pursuant  to  Sections  3.4,  3.5 and 4.1 of this  Agreement  shall
expire,  which in each case shall  constitute the sole and exclusive  remedy for
each such failure to close. In addition, if it shall be determined by a court of
competent jurisdiction,  that any Stockholder has tortiously interfered with the
contractual  relations  between a Series A Selling  Stockholder  and a  proposed
transferee of Shares,  then any and all rights of such  Stockholder  pursuant to
Sections 3.4, 3.5 and 4.1 of this Agreement shall thereupon expire,  which shall
constitute  the sole  and  exclusive  remedy  for  such  tortious  interference.
Notwithstanding  anything to the contrary  contained in this Section 3.4.3,  the
Series A Selling  Stockholder  shall in no event have any  obligation or duty to
mitigate  its  damages  by  reason  of a  failure  of  one  or  more  Exercising
Stockholders to timely effect a closing pursuant to Section 3.4.2.

                  3.4.4.  Notwithstanding the foregoing, if (a) the Stockholders
(pursuant to Section  3.4.1) do not offer to purchase all of the Offered  Shares
subject  to the  Right of First  Offer,  (b) the Right of First  Offer  does not
result  in a binding  agreement  because  of a  failure  to agree on one or more
material terms or conditions,  or (c) the closing of the Transfer of the Offered
Shares does not occur within the periods  specified in Section 3.4.2 (subject to
any extensions)  after the date of delivery of the Stockholder Sale Notice,  the
Series A Selling  Stockholder  shall have the right, for a period of one hundred
twenty  (120)  days  after  the term of the  Right of First  Offer  expires,  to
Transfer  all  of the  Offered  Shares  to one or  more  Persons  on  terms  and
conditions  no less  favorable  to the Series A Selling  Stockholder  than those
offered in writing by the Exercising  Stockholders  (pursuant to Section 3.4.1);
provided,  however, that in the event that governmental consents are required in
connection  with any closing of the Transfer of the Offered  Shares  pursuant to
this Section 3.4.4 and such required governmental consents have been applied for
but not received  within the one hundred  twenty  (120) day period,  such period
shall be extended until the time that such required consents have been received,
but in no event shall such period be extended  beyond one hundred  eighty  (180)
days after the term of the Right of First Offer expires;  and provided  further,
that  any such  transferee(s)  of the  Offered  Shares  shall  take and hold the
Offered  Shares  subject to this  Agreement  and to all of the  obligations  and
restrictions arising hereunder upon the Series A Selling Stockholder and no such
Transfer to a transferee  not already a party  hereto  shall be effective  until
such  transferee  has executed and delivered to the Company an instrument in the
form  prescribed by the Company  agreeing to be bound by this  Agreement.  If no
such Transfer is effected  within the time required by this Section  3.4.4,  the
Offered  Shares  shall once again be subject to the  provisions  of this Section
3.4.

                  3.4.5.  Nothing in this Section 3.4 shall prohibit,  before or
after delivery of a Stockholder Sale Notice, a Series A Selling Stockholder from
negotiating  with one or more Persons  regarding  any terms or  conditions  of a
proposed  Transfer  of  Shares;  provided,  however,  that if a Series A Selling
Stockholder  receives a written  offer from one or more  Persons  regarding  any
terms or  conditions  of a proposed  Transfer  of Shares,  such Series A Selling
Stockholder must disclose,  to each Founder and each other Series A Stockholder,
that such Series A Selling  Stockholder  has an offer and,  with  respect to the
offeror,  only whether the offeror is a financial investor,  strategic investor,
competitor of the Company or a vendor to the Company,  but shall not be required
to identify the offeror.

                  3.5.     Right of First Offer for Common Stock.

                  3.5.1.  (a)  Except as  provided  in  Sections  3.2(i) (to the
extent that the gross proceeds from any Transfer  permitted under Section 3.2(i)
do not exceed $1,000,000 per annum),  3.2(ii),  3.2(iii), 3.6 and 4.2, if at any
time prior to a Qualified Initial Public Offering,  any Common Stockholder (each
a  "Selling  Stockholder")  shall  decide  to  Transfer  all or any part of such
Selling  Stockholder's  Shares or any interest  therein  ("Offered  Shares") for
value, the Selling Stockholder shall first deliver to the Company,  the Founders
and the Series A Stockholders a written notice (the  "Stockholder  Sale Notice")
of such decision, which such Stockholder Sale Notice may or may not disclose the
terms and conditions  (including,  without limitation,  the proposed price) upon
which the Offered Shares are being offered for sale.

                  (b) Upon receipt of the Stockholder Sale Notice,  each Founder
and each Series A  Stockholder,  pro rata in accordance  with such Founder's and
Series A  Stockholder's  ownership  of  Shares  (determined  on a  Common  Stock
Equivalents  basis),  shall then have the following  rights (the "Right of First
Offer") during the Exercise Period (as defined):

                         (i) if such Stockholder Sale Notice discloses the terms
and  conditions  (including,  without  limitation,  the  proposed  price) of any
proposed Transfer of Offered Shares,  each Founder and each Series A Stockholder
may accept the terms and conditions (including, without limitation, the proposed
price)  disclosed  in such  Stockholder  Sale Notice by  delivering,  within the
Exercise  Period,  written notice of such acceptance to the Selling  Stockholder
(an  "Exercise  Notice") and a  down-payment  of 10% of the price of the Offered
Shares,  payable  in  cash or  capital  stock  of the  Company,  to the  Selling
Stockholder; and

                         (ii) if such  Stockholder Sale Notice does not disclose
the terms and conditions (including,  without limitation, price) of the proposed
Transfer of Offered  Shares,  each  Founder and each  Series A  Stockholder  may
negotiate  the terms and  conditions  of the  Transfer of the Offered  Shares by
delivering an Exercise Notice to the Selling Stockholder within twenty (20) days
of receipt of the Stockholder Sale Notice; whereupon the Selling Stockholder and
such  persons  delivering  an Exercise  Notice  shall in good faith  endeavor to
negotiate  during  the  Exercise  Period  the terms and  conditions  (including,
without  limitation,  the price) of the Transfer of the Offered  Shares,  and if
such  negotiation  results in an  agreement on the terms and  conditions  of the
Transfer of the Offered  Shares,  then those  Founders and Series A Stockholders
who timely delivered Exercise Notices (the "Exercising Stockholders") may accept
such terms and conditions by delivering,  within the Exercise  Period, a written
notice to such  effect  and a  down-payment  of 10% of the price of the  Offered
Shares,  payable  in  cash or  capital  stock  of the  Company,  to the  Selling
Stockholder;  provided,  however,  that  the  first  $2.5  million  of any  such
down-payment  made by the Series A Investors in respect of the proposed purchase
of Common Stock of a Founder under this Section 3.5 shall be in cash.

                  (c) If one or more Founders or Series A Stockholders  fails to
timely deliver an Exercise  Notice,  the Selling  Stockholder  shall give prompt
notice of such failure to the Exercising  Stockholders.  Such notice may be made
by telephone and confirmed in writing within two (2) business days. Upon receipt
of such  notice,  each of the  Exercising  Stockholders  shall have the right to
purchase  up to the entire  unsold  portion of the Offered  Shares,  pro rata in
accordance  with  their  ownership  of  Shares  (determined  on a  Common  Stock
Equivalents  basis), by giving written notice to the Selling  Stockholder within
five (5) days.

                  (d) For purposes of this Section  3.5, the  "Exercise  Period"
shall mean, in the case of Section  3.5.1(b)(i) above, twenty (20) days from the
date of receipt  of the  Stockholder  Sale  Notice  and,  in the case of Section
3.5.1(b)(ii)  above,  forty-five  (45)  days  from  the date of  receipt  of the
Stockholder Sale Notice.

                  3.5.2. If any Right of First Offer,  pursuant to Section 3.5.1
above, results in a binding agreement with the Selling Stockholder,  the closing
of the Transfer of the Offered  Shares  shall take place not later than,  in the
case of Section 3.5.1(b)(i),  forty-five (45) days after the date of delivery of
the Stockholder Sale Notice and, in the case of Section 3.5.1(b)(ii), sixty (60)
days after the date of delivery of the  Stockholder  Sale  Notice,  in each case
time being of the essence, except as extended by mutual written agreement of the
parties  thereto.  Upon any closing  made  pursuant to this Section  3.5.2,  the
Selling  Stockholder  shall deliver (i) a representation  and warranty that such
Offered Shares are being  delivered free and clear of any  encumbrances,  (ii) a
stock  power  signed  in blank  for such  Offered  Shares  and  (iii)  usual and
customary officer  certificates,  cross-receipt and other closing documents.  In
the event that any  payment by an  Exercising  Stockholder,  pursuant to Section
3.5.1(b) or  otherwise,  is made in capital  stock of the Company,  the value of
such capital  stock for purposes of this Section  3.5.2 shall be the Fair Market
Value thereof.  Any  down-payment  made by an Exercising  Stockholder in capital
stock of the Company shall be replaced by cash upon any closing made pursuant to
this Section 3.5.2.

                  3.5.3.  If any closing  pursuant to Section 3.4.2 above is not
timely effected by an Exercising Stockholder during the period required (and has
not been extended by mutual written  agreement)  and the Selling  Stockholder is
unable to  consummate  a Transfer  of the  Offered  Shares on the same or better
terms for such  Selling  Stockholder,  then (A) such Selling  Stockholder  shall
retain as liquidated damages any payment made by such Exercising  Stockholder to
the  Selling  Stockholder  pursuant to Section  3.5.1  hereof and (B) any future
down-payment  required of such Exercising  Stockholder  pursuant to Sections 3.4
and 3.5 shall be increased to 25%; provided, however, that if, by reason of this
Section 3.5.3, the amount of the down-payment required pursuant to Section 3.5.1
had been previously  increased to 25%, then such down-payment shall be increased
to 50%; and further provided, however, that if, by reason of this Section 3.5.3,
the amount of the  down-payment  required  pursuant  to  Section  3.5.1 had been
previously  increased  to  50%,  then  any  and all  rights  of such  Exercising
Stockholder  pursuant  to  Sections  3.4,  3.5 and 4.1 of this  Agreement  shall
thereupon  expire,  which in each case shall  constitute  the sole and exclusive
remedy for each such failure to close. In addition, if it shall be determined by
a  court  of  competent  jurisdiction,   that  any  Stockholder  has  tortiously
interfered with the contractual  relations  between a Selling  Stockholder and a
proposed  transferee  of  Shares,  then any and all  rights of such  Stockholder
pursuant to Sections 3.4, 3.5 and 4.1 of this Agreement shall thereupon  expire,
which  shall  constitute  the  sole  and  exclusive  remedy  for  such  tortious
interference. Notwithstanding anything to the contrary contained in this Section
3.5.3, the Selling  Stockholder shall in no event have any obligation or duty to
mitigate  its  damages  by  reason  of a  failure  of  one  or  more  Exercising
Stockholders to timely effect a closing pursuant to Section 3.5.2.

                  3.5.4.  Notwithstanding the foregoing, if (a) the Stockholders
(pursuant to Section  3.5.1) do not offer to purchase all of the Offered  Shares
subject  to the  Right of First  Offer,  (b) the Right of First  Offer  does not
result  in a binding  agreement  because  of a  failure  to agree on one or more
material terms or conditions,  or (c) the closing of the Transfer of the Offered
Shares does not occur within the periods specified in Section 3.5.2, (subject to
any extension)  after the date of delivery of the Stockholder  Sale Notice,  the
Selling  Stockholder  shall have the right,  for a period of one hundred  twenty
(120) days after the term of the Right of First Offer  expires,  to Transfer all
of the Offered  Shares to one or more  Persons on terms and  conditions  no less
favorable  to the  Selling  Stockholder  than  those  offered  in writing by the
Exercising Stockholders (pursuant to Section 3.5.1); provided,  however, that in
the event that governmental consents are required in connection with any closing
of the Transfer of the Offered  Shares  pursuant to this Section  3.5.3 and such
required governmental consents have been applied for but not received within the
one hundred  twenty (120) day period,  such period  shall be extended  until the
earlier of (i) the time that such  required  consents have been received or (ii)
one hundred eighty (180) days; and provided further, that any such transferee(s)
of the Offered  Shares  shall take and hold the Offered  Shares  subject to this
Agreement and to all of the obligations and restrictions  arising hereunder upon
the Selling Stockholder and no such Transfer to a transferee not already a party
hereto shall be effective  until such  transferee  has executed and delivered to
the Company an instrument in the form  prescribed by the Company  agreeing to be
bound  by this  Agreement.  If no such  Transfer  is  effected  within  the time
required by this Section  3.5.3,  the Offered Shares shall once again be subject
to the provisions of this Section 3.5.

                  3.5.5.  Nothing in this Section 3.5 shall prohibit,  before or
after  delivery  of a  Stockholder  Sale  Notice,  a  Selling  Stockholder  from
negotiating  with one or more Persons  regarding  any terms or  conditions  of a
proposed Transfer of Shares;  provided,  however,  that if a Selling Stockholder
receives  a  written  offer  from one or more  Persons  regarding  any  terms or
conditions  of a proposed  Transfer of Shares,  such  Selling  Stockholder  must
disclose,  to each  Founder and each  Series A  Stockholder,  that such  Selling
Stockholder  has an offer and,  with  respect to the  offeror,  only whether the
offeror is a financial investor,  strategic investor,  competitor of the Company
or a vendor to the Company, but shall not be required to identify the offeror.

                  3.6. Shares Held by the Series A Stockholders. Notwithstanding
anything to the contrary  contained herein,  without the need to comply with the
provisions of Sections 3.3 or 3.4,  each Series A  Stockholder  may Transfer its
Shares or an interest  in its Shares to any of its  affiliates.  No  Stockholder
shall  Transfer its Shares  pursuant to this Section 3.6 unless such Transfer is
in compliance with the Securities Act, the rules and regulations  thereunder and
applicable state  securities laws. All Transferees  acquiring Shares pursuant to
this  Section  3.6 shall agree to be bound by the terms and  conditions  of this
Agreement and execute a counterpart hereof at the Company's request.

                                   ARTICLE IV
                              PARTICIPATION RIGHTS

                  4.1. Co-Sale Rights.  Except as provided in Sections  3.2(ii),
3.2(iii),  3.6 and  4.2,  the  Series A  Stockholders  shall  have the  right to
participate  in any  Transfer of Shares by (i) a Founder from and after the date
such Founder has received  aggregate  gross  proceeds of  $5,000,000  from prior
Transfers of such Founder's Shares and (ii) by any other Series A Stockholder as
of the date  hereof,  and the Founders  shall have the right,  as of the time at
which a Transfer (or part  thereof) of Series A Preferred  Stock by the Series A
Stockholders  results in the receipt of aggregate  net proceeds to each Series A
Stockholder  (measured on a cumulative  basis from the date hereof) of an amount
equal to the  price  paid  for the  Series A  Preferred  Stock by such  Series A
Stockholder  at the  Series  A  Closing,  to  participate  on a pro  rata  basis
(determined as set forth in Section 4.1.2) in any Transfer of Shares by a Series
A  Stockholder  or  other  Founder.  If at any  time,  in the case of a Series A
Stockholder,  or at such time following the receipt by each Series A Stockholder
of the amount  specified in the first sentence of this Section 4.1, any Series A
Stockholder  or Founder  (each a "Seller";  collectively  the  "Sellers")  shall
decide to Transfer  (other than to an affiliated  entity) all or any part of the
capital stock of the Company  owned by such Series A  Stockholder  or Founder or
any interest  therein  ("Offered  Securities") for value pursuant to a Bona Fide
Offer,  the Seller shall comply with the  following  provisions  with respect to
such Transfer.

                  4.1.1.  Notice of Sale. The Seller shall  promptly  deliver or
cause  to be  delivered  a  written  notice  (the  "Notice  of  Sale")  to  each
non-selling  Series A  Stockholder  and  non-selling  Founder upon such Seller's
intent to sell any  Shares  pursuant  to a Bona Fide  Offer.  The Notice of Sale
shall state (i) the  Seller's  bona fide  intention  to sell,  (ii) the name and
address of the prospective transferee(s), (iii) the number of Shares to be sold,
(iv) the terms and conditions (including price) of the contemplated sale and (v)
the  expected  closing date of the  transaction.  If, at the time of delivery of
such Notice of Sale, an Exercise Period under Section 3.4.1 or Section 3.5.1, as
applicable, is not then in effect, then such Notice of Sale shall be accompanied
by a  Stockholder  Sale  Notice  pursuant  to  Section  3.4 or Section  3.5,  as
applicable.

                  4.1.2.  Option  to  Participate.   Any  non-selling  Series  A
Stockholder or non-selling Founder (each, a "Co-Seller") receiving the Notice of
Sale may elect to participate in the  contemplated  sale by delivering a written
notice (an "Election  Notice") to the Seller by 5:00 P.M.  (Eastern Time) on the
date determined as follows:

                  (a) if, at the time of  delivery  of such  Notice of Sale,  an
Exercise Period under Section 3.4.1 or Section 3.5.1, as applicable, is not then
in effect, the twentieth (20th) day after receipt of such Notice of Sale; or

                  (b) if, at the time of  delivery  of such  Notice of Sale,  an
Exercise Period under Section 3.4.1 or Section 3.5.1, as applicable,  is then in
effect,  the later of (i) the fifth  (5th) day after  receipt of such  Notice of
Sale  and  (ii)  (A) in the  case of an  Exercise  Period  pursuant  to  Section
3.4.1(b)(i) or Section  3.5.1(b)(i),  the twentieth  (20th) day after receipt of
the  Stockholder  Sale Notice in respect of such  Exercise  Period or (B) in the
case  of  an  Exercise  Period  pursuant  to  Section  3.4.1(b)(ii)  or  Section
3.5.1(b)(ii),  the forty-fifth  (45th) day after receipt of the Stockholder Sale
Notice in respect of such Exercise Period.

                  Each   Co-Seller  may  elect  to  sell  in  the   contemplated
transaction  up to that number of Shares  owned by him as is equal to the number
of Shares  which the Seller  proposes  to sell  multiplied  by a  fraction,  the
numerator  of which shall be the number of Shares owned by such  Co-Seller,  and
the  denominator  of which shall be the  aggregate  number of Shares held by all
Co-Sellers  participating in the sale and by the Seller  (determined on a Common
Stock Equivalents  basis). Any Co-Seller who fails to timely deliver an Election
Notice to the Seller shall be deemed to have waived any right to  participate in
the sale.  To the  extent  that one or more  Co-Sellers  exercise  such right of
participation, in accordance with the terms and conditions hereof, the number of
Shares which the Seller may sell shall be correspondingly reduced.

                  4.1.3.  No  Waiver  of  Subsequent  Rights.  The  exercise  or
non-exercise of the rights of the Co-Sellers  hereunder to participate in one or
more  sales  of  Shares  made by a Seller  shall  not  affect  their  rights  to
participate in subsequent  sales by Series A Stockholders  or Founders that meet
the conditions specified in this Section 4.1.

                  4.1.4.  Consummation  of Sale.  Any sale made pursuant to this
Section 4.1 shall be consummated within forty-five (45) days of the date of, and
on terms no more  favorable  to the buyer then  provided  in, the Notice of Sale
given pursuant to Section 4.1.1;  provided,  however,  that the Seller shall not
consummate any such sale until the expiration of the period set forth in Section
4.1.2.  Notwithstanding  anything to the contrary set forth  herein,  the Seller
shall  have no  liability  to any  Co-Seller  if any  sale  proposed  to be made
pursuant  to this  Article  IV is not  consummated.  Nothing  contained  in this
Section 4.1 shall affect the right of first offer afforded  pursuant to Sections
3.4 or 3.5 or the right to compel  participation  pursuant to Section  4.2.  Any
proposed sale of Shares pursuant to a Bona Fide Offer shall be deemed a Transfer
for purposes of Sections 3.4 and 3.5 hereof and any transferee(s) of the Offered
Securities  shall take and hold the Offered Shares subject to this Agreement and
to all of the obligations and  restrictions  arising  hereunder upon the Selling
Stockholder  and no such  Transfer to a  transferee  not already a party  hereto
shall be effective  until such  transferee  has  executed  and  delivered to the
Company an instrument in the form prescribed by the Company agreeing to be bound
by this Agreement. .

                  4.2. Right to Compel  Participation in Certain  Transfers.  If
the Series A Stockholders, together with at least one Founder (collectively, the
"Section  4.2  Sellers"),  should  propose to Transfer  all Shares that they own
(including Shares that they have the right to acquire) to any unaffiliated third
party in a bona fide, arms-length transaction, including through a stock sale or
merger (the  "Section  4.2  Transfer"),  the  Section 4.2 Sellers  may, at their
option,  require all but not less than all of the other Stockholders (the "Other
Stockholders") to participate in such transfer.

                         4.2.1.  Notice of Sale.  The Section 4.2 Sellers  shall
provide written notice of such Section 4.2 Transfer to the Other Stockholders (a
"Section 4.2 Notice") and a copy of the agreement  pursuant to which such shares
are proposed to be transferred  (the "Section 4.2  Agreement").  The Section 4.2
Notice  shall state (i) the Section 4.2  Sellers'  bona fide  intention to sell,
(ii) the name and address of the prospective transferee(s),  (iii) the number of
Shares  to be sold,  (iv) the  terms  and  conditions  (including  price) of the
contemplated  sale and (v) the expected  closing date of the  transaction.  Each
Other Stockholder shall be required as appropriate to participate in the Section
4.2 Transfer on the terms and conditions set forth in the Section 4.2 Notice and
to tender all of its Shares. The price of such Section 4.2 Transfer shall be the
price set forth in the Section 4.2 Notice in the case of shares of Common Stock,
and, in the case of Series A Preferred  Stock shall be such price  multiplied by
the number of shares of Common Stock into which such Series A Preferred Stock is
then convertible.

                         4.2.2.   Delivery  of  Shares.  Within  ten  (10)  days
following the receipt of the Section 4.2 Notice,  each of the Other Stockholders
shall deliver to a representative  of the Section 4.2 Sellers  designated in the
Section  4.2 Notice  certificates  representing  all  Shares  held by such Other
Stockholders  duly  endorsed,  together  with  any  other  documents  reasonably
required to be executed in connection with such Section 4.2 Transfer or, if such
delivery is not  permitted  by  applicable  law, an  unconditional  agreement to
deliver such Shares pursuant to this Section 4.2 at the closing for such Section
4.2 Transfer  against  delivery to such Other  Stockholder of the  consideration
therefor.  If any Other Stockholder  should fail to deliver such certificates to
the Section 4.2 Sellers,  the Company  shall cause its books and records to show
that such Shares are bound by the  provisions  of this Section 4.2 and that such
Shares shall be  Transferred  to the  transferee  identified  in the Section 4.2
Notice immediately upon surrender for Transfer by the Other Stockholder thereof.

                         4.2.3.   Consummation  of  Sale.   Promptly  after  the
consummation  of the Section 4.2 Transfer  pursuant to this Section  4.2.3,  the
Section 4.2 Sellers shall give notice thereof to the Other  Stockholders,  shall
remit to each of the Other Stockholders who has surrendered its certificates the
total  consideration  for the  Shares  of  such  Other  Stockholder  Transferred
pursuant  hereto and, in any event,  shall  furnish  such other  evidence of the
completion  and time of completion of such Transfer and the terms thereof as may
be reasonably  requested by such Other  Stockholder.  If within  forty-five (45)
days after the Section 4.2  Sellers  give the Section 4.2 Notice,  they have not
completed  the  Section  4.2  Transfer,   the  Section  4.2  Sellers  shall,  if
applicable,   return  to  each  of  the  Other   Stockholders  all  certificates
representing the Shares of such Other  Stockholders that such Other Stockholders
delivered  for transfer  pursuant  hereto,  together  with any  documents in the
possession  of the  Section 4.2 Sellers  executed by the Other  Stockholders  in
connection with such proposed transaction,  and all the restrictions on transfer
contained in this  Agreement  applicable at such time with respect to the Shares
owned by the Other Stockholders shall again be in effect.

                                    ARTICLE V
                            TERMINATION OF AGREEMENT

                  5.1.  Generally.  This  Agreement  shall  terminate,  and  the
certificates  representing  the Shares shall be released  from the terms of this
Agreement upon the first to occur of: (i) the written  agreement of the Company,
the Founders and the holders of a majority of the Series A Preferred Stock; (ii)
the consummation of a Qualified  Initial Public Offering;  (iii) the liquidation
and  dissolution  of the Company;  or (iv) the  commencement  of  proceedings in
bankruptcy or receivership of the Company. In addition, the rights of the Series
A Stockholders under this Agreement shall expire at such time that less than 20%
of the number of shares of Series A Preferred  Stock  purchased  by the Series A
Stockholders at the Series A Closing,  subject to adjustment for combinations or
consolidations  of the Series A Preferred  Stock set forth in the Certificate of
Incorporation,  remains  outstanding  and the Series A Preferred  Stock does not
have any designee on the Board of the Company.

                  5.2. Effect of Termination.  The termination of this Agreement
shall not affect or diminish any  obligations  of the parties  hereto to pay for
any Shares actually purchased prior to such termination. Upon the termination of
this Agreement for any of the above reasons,  the  certificates of stock held by
each  Stockholder  shall be  surrendered  to the Company,  and the Company shall
issue new  certificates for the same number of Shares but without the applicable
legend(s)  set  forth  in  Article  VI  pertaining  to  this  Agreement  or  any
predecessor or successor agreement.

                                   ARTICLE VI
                          LEGENDS ON SHARE CERTIFICATES

                  6.1. Legends. Each of the certificates representing the Shares
issued on or after the date hereof shall bear the following legends:

         "These  securities have not been registered under the Securities Act of
         1933, as amended.  They may not be sold,  offered for sale,  pledged or
         hypothecated in the absence of a registration  statement in effect with
         respect  to the  securities  under  such Act or an  opinion  of counsel
         satisfactory  to the Company and that  registration  is not required or
         unless sold pursuant to Rule 144 of such Act."

         "The Shares  represented by this  certificate  are subject to the terms
         and  conditions of a  Stockholders'  Agreement,  dated as of August 10,
         1999,  as amended or restated from time to time, a copy of which may be
         inspected at the principal  office of this Company and  accordingly may
         not be sold,  assigned,  transferred,  pledged,  hypothecated or in any
         other way disposed of or encumbered,  voluntarily or involuntarily,  by
         gift,  bankruptcy,  operation of law,  winding up of a  corporation  or
         otherwise, except in accordance with the provisions thereof. All of the
         provisions of such Stockholders'  Agreement are incorporated  herein by
         this reference."

In addition to the two immediately  preceding legends,  each of the certificates
representing  Shares held by the Founders and any permitted  transferees thereof
issued on or after the date hereof shall bear the following legend:

         "The  Shares  represented  by  this  certificate  are  subject  to  the
         indemnity  provisions of Section 10(b) of the  Stockholders'  Agreement
         referred to in the above paragraph."

Each of the certificates representing Shares issued to the Founders prior to the
date hereof, if any, shall be promptly  surrendered to the Company and thereupon
promptly reissued with the three aforesaid legends affixed thereto.

                  6.2. Inquiries. A copy of this Agreement shall be delivered to
the  Secretary of the Company and shall be shown by the  Secretary to any Person
making  inquiry  concerning  it;  provided that such Person agrees in writing to
keep confidential the terms and conditions of this Agreement.


                                   ARTICLE VII
                                RECAPITALIZATIONS

                  7.1 In the event the Company is a party to any reorganization,
recapitalization,  reclassification, readjustment or other change in its capital
structure  wherein any other shares or  securities  of the Company are issued in
respect of all or part of the Shares, then such other shares or securities shall
be deemed Shares and shall be subject to all of the terms and provisions of this
Agreement.

                                  ARTICLE VIII
                              PROVISION OF SERVICES

                  8.1  Reckson  Service  Industries,  Inc.  intends to  actively
provide (either  directly or indirectly  through its affiliates) to the Company,
without additional cost to the Company,  administrative and operational services
and  advice,  and access to the broad  management  experience  of the  corporate
management  staff  of  Reckson  Service  Industries,   Inc.,  including  without
limitation,  consultation in regard to general  management,  investor relations,
financial  management,  human resources management,  audit  administration,  tax
research and planning,  and  preparation of federal and state income tax returns
and such other services that Reckson Service Industries,  Inc. or its affiliates
may  otherwise be in a position  from time to time to provide.  Reckson  Service
Industries,  Inc. and/or its affiliates shall make available to the Company, its
affiliates and their respective clients, and the Company shall make available to
Reckson Service  Industries,  Inc., its affiliates and their respective clients,
without additional cost to the Company, the opportunity to receive such services
as may be  deemed by the  parties  as  mutually  beneficial  on a "most  favored
nations" basis.

                                   ARTICLE IX
                               GENERAL PROVISIONS

                  9.1. Notices.  All notices and other  communications  provided
for  or  permitted   hereunder  shall  be  made  in  writing  by  hand-delivery,
first-class mail (registered or certified, return receipt requested, with a copy
sent by ordinary mail on the same day), telex,  telecopier with confirmation and
followed  promptly by hard copy in accordance  with this  provision,  or courier
guaranteeing reasonably prompt delivery and recognized for high quality service:

(i)      if to RSI ESO or RSI at

                  Reckson Service Industries, Inc.
                  10 East 50th Street - 27th Floor
                  New York, NY 10103
                  Tel:  212-931-8000
                  Fax:  212-931-8001
                  Attn:  Jeffrey D. Neumann and Stephen M. Rathkopf

                  with copies to:

                           Jason Barnett, Esq.
                           General Counsel
                           Reckson Service Industries, Inc.
                           10 East 50th Street - 27th Floor
                           New York, NY 10103
                           Tel:  212-931-8000
                           Fax:  212-931-8001

                           Brown & Wood LLP
                           One World Trade Center
                           New York, NY  10048
                           Attention:  J. Gerard Cummins, Esq.
                           Tel:  212-839-5300
                           Fax:  212-839-5599

(ii)             if to any Series A  Stockholder  (other  than RSI ESO),  at the
                 address for such Series A Stockholder  set forth on Schedule A;
                 and

(iii)    if to the Company or either of the Founders, at

                 eSourceOne, Inc.
                 53 Fayette Road
                 Scarsdale, NY 10583
                 Attention:  H. Thach Pham, Chief Financial Officer
                 Tel:  914-725-5751
                 Fax:  914-722-1429

                  with a copy to:

                           Orrick, Herringon & Sutcliffe LLP
                           666 Fifth Avenue
                           New York, NY 10103
                           Attention:  Martin H. Levenglick, Esq.
                           Tel:  212-506-5000
                           Fax:  212-506-5151

or, in any case, at such other address or addresses as shall have been furnished
in writing by one party to the other parties in accordance  with the  provisions
of this Section 9.1.

         All such notices and  communications  shall be deemed to have been duly
given: at the time delivered,  if delivered by hand,  telex or by courier;  five
(5) business days after being deposited in the mail, if mailed; and when receipt
acknowledged, if telecopied.

                  9.2.  Waiver.  No waiver of any provision of this Agreement in
any instance shall be, or for any purpose be deemed to be, a waiver of the right
of any party hereto to enforce strict  compliance with the provisions  hereof in
any subsequent instance.

                  9.3.  Agreement to Perform  Necessary  Acts. Each party hereto
and the heirs, executors or administrators of the Stockholders shall perform any
further  acts and execute and deliver any  documents or procure any court orders
which may  reasonably be necessary or appropriate to carry out the provisions of
this Agreement.

                  9.4.  Modification.  Except as otherwise provided herein, this
Agreement may not be modified or amended  except by a writing signed by Series A
Stockholders  holding at least a majority of the outstanding  Series A Preferred
Stock, each of the Founders,  and by an officer duly authorized to act on behalf
of the Company.  Accordingly,  any amendment or restatement  which is adopted in
accordance with this Section 9.4 shall be binding upon all of the  Stockholders,
whether or not they are  signatories  thereto.  In the event of the amendment or
modification  of this Agreement in accordance with its terms,  the  Stockholders
shall cause the Board to meet as soon as practicable following such amendment or
modification  for the purpose of adopting any  amendment to the  Certificate  of
Incorporation  and By-Laws that may be required as a result of such amendment or
modification to this Agreement,  and, if required,  proposing such amendments to
the Stockholders entitled to vote thereon.

                  9.5. Injunctive Relief. The parties acknowledge and agree that
a violation of any of the terms of Articles II, III, IV, V, VI, VII, or Sections
9.3, 9.4 and 9.6 of this Agreement may cause the parties  irreparable injury for
which adequate remedy at law is not available. Therefore, the parties agree that
each party shall be entitled to seek an injunction,  restraining  order or other
equitable relief from any court of competent jurisdiction, restraining any party
from committing any violations of such provisions of this Agreement. No right or
remedy  contained  herein is  intended  to be  exclusive  of any other  right or
remedy,  and all  remedies  either  under this  Agreement,  or by law  otherwise
afforded to any party, shall be cumulative and not alternative. The assertion or
employment  of any right or remedy  hereunder  shall not prevent the  concurrent
assertion  or  employment  of any  other  right or  remedy  available  by law or
otherwise afforded to any party.

                  9.6. Parties. This Agreement shall inure to the benefit of and
be binding  upon the Series A  Stockholders,  the  Founders  and the Company and
their respective  successors and assigns (including  transferees of any Series A
Stockholder's  Shares);  provided,  however,  that the  rights  of the  Series A
Stockholders  under this Agreement  shall not be assignable to any competitor of
the Company unless such  assignment is in connection with the sale by the Series
A  Stockholders  of a  majority  of the Series A  Preferred  Stock held by them.
Nothing expressed or implied in this Agreement is intended or shall be construed
to give any person,  firm or corporation,  other than the  Stockholders  and the
Company and their  respective  successors  and  assigns,  any legal or equitable
right,  remedy or claim under or in respect of this  Agreement or any  provision
herein  contained.  This Agreement and all conditions and provisions  hereof are
intended to be for the sole and exclusive  benefit of the  Stockholders  and the
Company and their respective  successors and assigns,  and for the benefit of no
other person, firm or corporation.  No purchaser of Shares from the Stockholders
shall be deemed to be a successor by reason merely of such purchase. RSI and RSI
ESO shall be jointly and severally liable for the obligations of RSI and RSI ESO
under this Agreement.

                  9.7.  Submission to  Jurisdiction.  Each of the parties hereto
hereby  irrevocably  and  unconditionally  consents  to submit to the  exclusive
jurisdiction  of the courts of the State of New York and of the United States of
America,  in each  case  located  in the  County of New  York,  for any  action,
proceeding or investigation  in any court or before any  governmental  authority
("Litigation") arising out of or relating to this Agreement and the transactions
contemplated  hereby (and agrees not to commence any Litigation relating thereto
except in such  courts).  Each of the  parties  hereto  hereby  irrevocably  and
unconditionally  waives any  objection to the laying of venue of any  Litigation
arising out of this  Agreement or the  transactions  contemplated  hereby in the
courts of the State of New York or the United  States of  America,  in each case
located  in  the  County  of  New  York,  and  hereby  further  irrevocably  and
unconditionally  waives  and agrees not to plead or claim in any such court that
any  such  Litigation  brought  in  any  such  court  has  been  brought  in  an
inconvenient forum.

                  9.8.  Governing Law. This  agreement  shall be governed by and
construed in accordance  with the laws of the State of New York,  without regard
to the  conflict of law rules  thereof,  applicable  to contract  made and to be
performed within that State.

                  9.9.  Effect of  Headings.  The Article  and Section  headings
herein are for convenience only and shall not affect the construction hereof.

                  9.10.  Counterparts.  This Agreement may be executed in one or
more counterparts,  each of which shall be deemed an original,  but all of which
together shall constitute one and the same instrument. In proving this Agreement
it  shall  not be  necessary  to  produce  or  account  for  more  than one such
counterpart executed by the party against whom enforcement is sought.

                  9.11.  Severability.  If any provision of this Agreement shall
be held to be illegal,  invalid or unenforceable such illegality,  invalidity or
unenforceability shall attach only to such provision and shall not in any manner
affect or render illegal,  invalid or unenforceable  any other provision of this
Agreement  unless the effect thereof would be to alter  materially the effect of
this  Agreement,  and this Agreement (if not so altered) shall be carried out as
if any such  illegal,  invalid or  unenforceable  provision  were not  contained
herein.

                  9.12.  Delays  or  Omissions.  It is  agreed  that no delay or
omission  to exercise  any right,  power or remedy on the part of any party upon
any  breach or  default  of any party to this  Agreement  shall  impair any such
right,  power or remedy,  nor shall it be  construed  to be a waiver of any such
breach or default,  or any  acquiescence  therein,  or of any similar  breach or
default  thereafter  occurring;  nor shall any  waiver of any  single  breach or
default  be deemed a waiver  of any  other  breach  or  default  theretofore  or
thereafter occurring.  It is further agreed that any waiver,  permit, consent or
approval of any kind or  character  on any party of any breach or default  under
this  Agreement  must be in writing  and shall be  effective  only to the extent
specifically  set forth in such writing and that all remedies  either under this
Agreement,  or by law otherwise  afforded to any party,  shall be cumulative and
not alternative.

                  9.13.  Entire  Agreement.  This  Agreement  is intended by the
parties as a final  expression of their  agreement and intended to be a complete
and exclusive statement of the agreement and understanding of the parties hereto
in respect of the  subject  matter  contained  herein.  To the extent  that this
Agreement refers to any defined term or provision in any other agreement between
and among the parties  hereto,  such  reference or use thereof in this Agreement
shall not be deemed to  supercede  such  defined term or provision in such other
agreement.


<PAGE>

IN WITNESS  WHEREOF,  the parties have  executed  this  Agreement as of the date
first above written.

                                  eSourceOne, Inc.


                                  By:    _____________________________________
                                         Chief Executive Officer



                                  COMMON STOCKHOLDERS




                                  By:    ___________________________________
                                         Name:  Elliot S. Cooperstone





                                  By:    ____________________________________
                                         Name:  H. Thach Pham




                                  SERIES A STOCKHOLDERS


                                  RSI ESO, Inc.



                                  By:    _____________________________________
                                         Name:
                                         Title:




                                  Reckson Service Industries, Inc.



                                  By:    _____________________________________
                                         Name:
                                         Title:





<PAGE>
                                   SCHEDULE A

                                  STOCKHOLDERS


Elliot S. Cooperstone

H. Thach Pham

Reckson Service Industries, Inc. through its subsidiary RSI ESO, Inc.




                                             Exhibit 99.1


         RECKSON SERVICE INDUSTRIES, INC. ACQUIRES SIGNIFICANT INTEREST
             IN INTERNET-BASED HUMAN RESOURCES AND BENEFITS COMPANY

           Strategic E-Commerce Investment Complements the Company's
                      Outsourced Business Services Package


NEW YORK, August 11, 1999 - Reckson Service Industries, Inc. (RSI) (NASDAQ;
RSII), a provider of outsourced business services, today announced it has made a
$15 million acquisition of a significant interest in eSourceOne, a fully
integrated Internet-based employee benefits and human resource administration
outsourcing company for small and medium-size businesses. RSI also committed to
invest an additional $7.5 million in connection with a future equity funding.
This investment represents RSI's addition of an important third component to
its "Virtual Corporate Infrastructure."

Elliot S. Cooperstone, CEO, and H. Thach Pham, CFO, founding principals of
eSourceOne, anchor an outstanding management team with a wealth of corporate,
financial, and technology experience in the human resource industry. "We are
pleased to be entering this exciting $17 billion sector," said Scott Rechler,
president and CEO of RSI. "With more and more small and medium-size companies
turning to the Web for their business needs, eSourceOne will offer them an
integrated and efficient on-line solution for all of their benefits and human
resource administration requirements."

Mr. Cooperstone, the former president and CEO of U.S. operations for Alexander &
Alexander Services, Inc., added, "RSI shares our strategic vision and has
demonstrated success in supporting aggressive growth plans in companies such as
eSourceOne. We are thrilled to have RSI as our partner."

Mr. Rechler continued, "eSourceOne is the third important component in our
'Virtual Corporate Infrastructure' now composed of three core outsourced
business services. This investment represents another meaningful step for RSI in
building a full network of Internet-based outsourced business services. The
eSourceOne service offering complements our existing service offerings, and
should be particularly attractive to RSI's current and targeted customer base.
eSourceOne joins VANTAS, the largest executive office suite owner in the U.S.,
and OnSite Access, an integrated communications provider, as outsourced business
services RSI can provide to small and medium-size companies."

Reckson Service Industries, Inc. identifies, invests in, acquires, operates, and
manages companies that provide outsourced business services to small and
medium-size businesses, satellite offices and the mobile workforce of larger
corporations. RSI primarily concentrates on business models that are
transforming the industry's current service offering or delivery mechanisms,
including Internet enabled outsourced business services. RSI enhances the value
of each Partner Company by facilitating collaboration and cross marketing, as
well as by providing the strategic and financial resources of RSI's entire
organization. By creating a network of best-in-class outsourced business
services, RSI is able to offer a "Virtual Corporate Infrastructure" that will
afford customers the same high-powered operating resources available to
America's top CEOs.

Certain matters discussed within this press release are forward-looking
statements within the meaning of the federal securities laws. Although Reckson
Service Industries (RSI) believes that the expectations reflected in such
forward-looking statements are based upon reasonable assumptions, it can give no
assurance that its expectations will be achieved. Factors that could cause
actual results to differ materially from RSI expectations include changes in the
business services industry, failure to consummate anticipated transactions,
finding acquisition opportunities which meet its investment strategy, general
economic conditions, competition, changes in technology, technological
obsolescence, interest rates, available capital, conflicts of interests of
management, and other risks detailed from time to time in the RSI reports filed
with the Securities and Exchange commission, including annual reports on Form
10-K, quarterly reports on Form 10-Q and current reports on Form 8-K.

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