RECKSON SERVICES INDUSTRIES INC
8-K, 1999-01-25
REAL ESTATE AGENTS & MANAGERS (FOR OTHERS)
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                      SECURITIES AND EXCHANGE COMMISSION
                            Washington, D.C. 20549

                                   FORM 8-K

                                CURRENT REPORT

                                 -------------

                    Pursuant to Section 13 or 15(d) of the
                        Securities Exchange Act of 1934



       Date of Report (Date of earliest event reported): January 8, 1999

                       RECKSON SERVICE INDUSTRIES, INC.
            (Exact name of Registrant as specified in its Charter)




                                   Delaware
                           (State of Incorporation)

              1-14183                                 11-3383642
     (Commission File Number)                  (IRS Employer Id. Number)

          225 Broadhollow Road                                     11747
           Melville, New York                                   (Zip Code)
(Address of principal executive offices)

                                (516) 719-7400
             (Registrant's telephone number, including area code)

<PAGE>

     The Company considers certain statements set forth herein to be
forward-looking statements within the meaning of Section 27A of the Securities
Act of 1933, as amended, and Section 21E of the Securities Exchange Act of
1934, with respect to the Company's expectations for future periods. Certain
forward-looking statements, including, without limitation, statements relating
to the financing of the Company's operations, the timing and success of the
mergers and the ability to integrate and manage effectively its acquisitions,
involve certain risks and uncertainties. Although the Company believes that
the expectations reflected in such forward-looking statements are based on
reasonable assumptions, the actual results may differ materially from those
set forth in the forward-looking statements and the Company can give no
assurance that its expectations will be achieved. Certain factors that might
cause the results of the Company to differ materially from those indicated by
such forward-looking statements include, among other factors, general economic
conditions, the Company's dependence upon financing from Reckson Operating
Partnership, L.P. and conflicts of interest of management. Consequently, such
forward-looking statements should be regarded solely as reflections of the
Company's current operating and development plans and estimates. These plans
and estimates are subject to revision from time to time as additional
information becomes available, and actual results may differ from those
indicated in the referenced statements.

Item 2.    Acquisition or Disposition of Assets

     On January 8, 1999, Reckson Executive Centers, Inc. ("REC"), an executive
office suite business with 8 executive office suite centers, and Interoffice
Superholdings Corporation ("Interoffice"), a company that owns 36 executive
office suite centers, merged with Alliance National Incorporated ("Alliance"),
a Nevada corporation that owns 90 executive office suite centers in 37 markets
across the country (the "Merger"). Prior to the Merger, REC and Interoffice
were majority-owned subsidiaries of Reckson Service Industries, Inc. ("RSI").
Pursuant to the terms of the Merger, RSI and the other stockholders of REC and
Interoffice received an approximately 40% equity interest in Alliance in the
form of 100% of the outstanding Series C preferred stock of Alliance ("Series
C Preferred Stock"). RSI and the other stockholders of Interoffice hold the
Series C Preferred Stock received in respect of the Merger of Interoffice
through Interoffice Superholdings, LLC ("IS LLC"), a newly formed Delaware
limited liability company of which RSI is the sole manager. Likewise, RSI
holds the Series C Preferred Stock received in respect of the merger of REC
through Reckson Office Centers LLC ("REC LLC"), a newly formed Delaware
limited liability company of which a subsidiary of RSI is the managing member.
Pursuant to the Merger and related pending transactions, RSI will own
indirectly approximately 24% of Alliance through its ownership interest in IS
LLC and REC LLC.

     Alliance and RSI have also entered into an intercompany agreement
pursuant to which RSI has the opportunity to be the exclusive provider of
certain business services to Alliance, provided certain third party and
"most-favored nation" conditions are satisfied.

     In connection with the Merger of Interoffice into Alliance, RSI obtained
an option to purchase the Class D units in IS LLC, which entitle the holder to
certain governance rights regarding IS LLC, from a stockholder of Interoffice
for $6.5 million. If the option is not exercised, the stockholder has the
right to sell the Class D units in IS LLC to RSI for $8.5 million. Also in
connection with the Merger, RSI paid $3.5 million to another stockholder of
Interoffice for an option to purchase 11.875% of the equity interests in IS
LLC (which represents approximately 4.75% of Alliance) for a purchase price of
$6.75 million, which option generally may be exercised after July 8, 2001.
Certain members of IS LLC also have the right to sell their interests in IS
LLC to RSI at a price equal to fair market value at the time of sale.

     In connection with the Merger, the stockholders of Alliance, including IS
LLC and REC LLC, entered into a stockholder's agreement (the "Stockholder's
Agreement") pursuant to which holder's of Series C Preferred Stock have the
right to nominate four of the ten members of the board of directors of
Alliance (the "Board"), including the Chairman of the Board. A significant
number of items presented to the Board will require the separate approval of a
majority of the representatives of the Series C Preferred Stock on the Board,
including significant acquisitions, sale or leasing of assets, approval of
Alliance's annual operating budget, certain borrowings and capital
expenditures by Alliance, the hiring or termination of certain executives and
other matters. The holders of Series C Preferred Stock also have the right to
appoint half of the members of the executive and audit committees of the
Board. The preferred stockholders of Alliance (including the holders of
Alliance's Class A Preferred Stock, Class B Preferred Stock and Class C
Preferred Stock) were granted super-majority voting rights with respect to
certain corporate actions, including the issuance of equity securities,
mergers, changes to the charter documents of Alliance and other matters. In
addition, the Stockholder's Agreement contains non-competition provisions
applicable to RSI, as well as provisions limiting the rights of the Series C
Preferred Stock in the event RSI is acquired by certain competitors of
Alliance.

Item 7.   Financial Statements, Pro Forma Financial Information and Exhibits

     (a) and (b) Financial Statements and Pro Forma Financial Information

     Financial statements and pro forma financial information relating to the
     acquisition described in Item 2 have not been included in this report and
     will be filed on or before March 24, 1999.

     (c) Exhibits

     10.1 Limited Liability Company Agreement of Interoffice Superholdings LLC
          dated as of August 14, 1998 by and among Interoffice Superholdings
          LLC, RSI I/O Holdings, Inc., JAH I/O, LLC, RFIA, LLC and Rieger I/O
          LLC.

     10.2 Fourth Amended and Restated Stockholder's Agreement dated January 8,
          1999 by and among Alliance National Incorporated and the
          securityholders identified therein.

     10.3 Letter Agreement dated November 9, 1998 by and between JAH I/O LLC
          and Reckson Management Group, Inc., Reckson Service Industries,
          Inc., RSI I/O Holdings, Inc. and Reckson Office Centers, LLC.

     10.4 Letter Agreement dated November 9, 1998 by and between Reckson
          Service Industries, Inc. and RFIA, LLC.

<PAGE>

                                  SIGNATURES

     Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                                  RECKSON SERVICE INDUSTRIES, INC.



                                  By:   /s/ Michael Maturo                  
                                     ---------------------------------
                                     Michael Maturo
                                     Executive Vice President, Chief Financial
                                     Officer and Treasurer

Date:  January 25, 1999



                                                                  Exhibit 10.1


                       LIMITED LIABILITY COMPANY AGREEMENT

                                       of

                          INTEROFFICE SUPERHOLDINGS LLC

                                   dated as of
                                 August 14, 1998
                                  by and among
                         INTEROFFICE SUPERHOLDINGS LLC,
                             RSI I/O HOLDINGS, INC.
                                  JAH I/O, LLC
                                    RFIA, LLC
                                       and
                                 RIEGER I/O LLC


<PAGE>
                                TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                                                                Page

<S>     <C>                                                                                                     <C>
1.       Formation................................................................................................2
         (a)      Formation; Name; Office.........................................................................2
         (b)      Purposes........................................................................................2
         (c)      Term............................................................................................2
         (d)      Termination of Stockholders Agreement...........................................................3
         (e)      Registered Office and Resident Agent............................................................3

2.       Capital Contributions; Initial Acquisition Loan..........................................................3
         (a)      Initial Capital Contributions...................................................................3
         (b)      Issuance of Membership Interests; Membership Classes............................................3
         (c)      Units; Class Percentage Interests...............................................................4
         (d)      Initial Class Percentage Interests..............................................................4
         (e)      Description of Membership Classes...............................................................5
         (f)      Members' Liability..............................................................................5
         (g)      Uses of Capital Contributions; Interest on Capital Contributions................................5
         (h)      Withdrawal of Capital...........................................................................5
         (i)      Source of Distributions.........................................................................5
         (j)      Initial Acquisition Loan........................................................................5
         (k)      Forfeiture of Class C and Class D Units.........................................................6
         (l)      Employee Options................................................................................6

3.       Title to the Property of the Company.....................................................................6
         (a)      Title to the Property of the Company............................................................6

4.       Representations and Warranties of the Members............................................................6

5.       Sale or Transfer of Membership Interest..................................................................7
         (a)      General Restrictions............................................................................7
         (b)      Class C and Class D Units.......................................................................7
         (c)      Permitted Transfers of Interest.................................................................7
                  (i)      Testamentary and Gift Transfers........................................................7
                  (ii)     Affiliate Transfers....................................................................8
                  (iii)    Transfers to the Company...............................................................8
                  (iv)     Transfers to Members and Third Parties.................................................8
                  (v)      Pledges................................................................................8
                  (vi)     Reckson................................................................................9
                  (vii)    Syndication............................................................................9
                  (viii)   Conditions to a Permitted Transfer.....................................................9
         (d)      Indemnity by Member for an Invalid Transfer of Membership Interests............................10
         (e)      Transfer by JAH of Combined Alliance Shares....................................................10

6.       Right of First Refusal..................................................................................10
         (a)      Right of RSI as to Contingent Transfers........................................................10
         (b)      Acceptance Period..............................................................................11
         (c)      Exercise of FR Right...........................................................................11
         (d)      Failure to Exercise FR Right or Failure to Close after Exercise................................11
         (e)      FR Right Closing...............................................................................12
         (f)      Survival of FR Right with respect to JAH Combined Alliance Shares..............................12
         (g)      Joint Brokerage Account or Escrow Account......................................................12
         (h)      Covered Securities.............................................................................13

7.       Tag-Along Rights........................................................................................13
         (a)      Qualifying Sale................................................................................13
         (b)      Notice of Transfer.............................................................................13
         (c)      Exercise of Tag-Along Rights...................................................................13

8.       Bring-Along Rights......................................................................................14
         (a)      Subject Sale...................................................................................14
         (b)      Number of Units Subject to a Bring-Along Right.................................................14
         (c)      Transfer and Assignment........................................................................14

9.       Rieger Call Option......................................................................................14

10.      Rieger Put Option.......................................................................................15
         (a)      Exercise Period................................................................................15
         (b)      Manner of Exercise of the Rieger Put Option....................................................15
         (c)      Purchase Price of the Rieger Put Units.........................................................15
         (d)      Closing of the Rieger Put Option...............................................................16
         (e)      Purchase Price Adjustment......................................................................16

11.      JAH A Membership Class Put Option.......................................................................16
         (a)      Exercise Period................................................................................16
         (b)      Suspension of the JAH Put Option...............................................................16
         (c)      Termination of the JAH Put Option..............................................................16
         (d)      Manner of Exercise of the JAH Put Option.......................................................17
         (e)      Purchase Price of the JAH Put Units............................................................17
         (f)      Closing of the JAH Put Option..................................................................17
         (g)      Termination Date...............................................................................17
         (h)      Default Call Option............................................................................17
         (i)      Co-Obligation of Reckson.......................................................................17

12.      D Membership Class Call and Put Options.................................................................18
         (a)      Exercise Period................................................................................18
         (b)      Manner of Exercise of such Options.............................................................18
         (c)      Purchase Price of the Subject D Units..........................................................18
         (d)      Letter of Credit...............................................................................18
         (e)      Closing of the D Class Option..................................................................19
         (f)      Survival of the D Class Option.................................................................19

13.      Governance..............................................................................................19
         (a)      Covenant by Each Member........................................................................19
         (b)      Manager........................................................................................19
         (c)      Officers.......................................................................................20
         (d)      Combined Alliance Directors....................................................................20
         (e)      Limitations....................................................................................21

14.      Additional Contributions................................................................................22
         (a)      Capital Call...................................................................................22
         (b)      Capital Call Objectives........................................................................22
         (c)      Determination of Number of Class A Units to be Issued and Sold.................................22
         (d)      Pre-Emptive Rights; Subscription for Additional Shares.........................................23
         (e)      Notice of Subscription Deficit.................................................................23
         (f)      Number of Additional Shares; Use of Necessary Funds............................................24
         (g)      Subscription Closing...........................................................................24
         (h)      Intentionally Omitted..........................................................................24
         (i)      Limitation of JAH Right to Purchase Additional Shares..........................................24
         (j)      Obligation to Purchase Combined Alliance Shares................................................25
         (k)      Limitation to the Company's Right to Purchase Combined Alliance Shares.........................26

15.      Substitution of Rights Upon Change of Majority of Series C Stock inCombined Alliance....................26
         (a)      Intended Effect................................................................................26
         (b)      Triggering Event...............................................................................26
         (c)      Substitution of Rights.........................................................................26
         (d)      Reversion of Rights............................................................................27
         (e)      Consideration of Certain Permitted Transferees.................................................27

16.      JAH Right of First Refusal to Maintain Group Ownership..................................................27

17.      Accounting Provisions...................................................................................28
         (a)      Fiscal and Taxable Year........................................................................28
         (b)      Books and Accounts.............................................................................28
         (c)      Financial Reports..............................................................................28
         (d)      Tax Elections..................................................................................29
         (e)      Expenses.......................................................................................29

18.      Profits Interest........................................................................................29

19.      Distributions and Allocations...........................................................................29
         (a)      Definitions....................................................................................29
                  (1)      "Capital Account".....................................................................29
                  (2)      "Gross Asset Value"...................................................................30
                  (3)      "Losses"..............................................................................31
                  (4)      "Net Cash Flow".......................................................................31
                  (5)      "Preferred Return"....................................................................31
                  (6)      "Profits" and "Losses"................................................................31
                  (7)      "Proceeds of a Capital Event".........................................................32
                  (8)      "Regulation"..........................................................................32
         (b)      Distributions..................................................................................32
         (c)      Allocation of Profits, Losses, Profits from Capital Events and Losses from Capital Events......33
         (d)      Allocations between Assignor and Assignee Members..............................................35
         (e)      Tax Credits....................................................................................35
         (f)      Deficit Capital Accounts.......................................................................35
         (g)      Tax Allocations:  Code Section 704(c)..........................................................35

20.      Liquidation and Termination of the Company..............................................................35
         (a)      Time Period....................................................................................35
         (b)      General........................................................................................35
         (c)      Statements on Termination......................................................................36
         (d)      Priority on Liquidation........................................................................36
         (e)      Distribution of Combined Alliance Shares.......................................................36
         (f)      Distribution of Other Non-Liquid Assets........................................................37
         (g)      Orderly Liquidation............................................................................38

21.      Loans and Advances......................................................................................38

22.      Exculpation and Indemnification of Managers, Members and Affiliates.....................................38
         (a)      Exculpation....................................................................................38
         (b)      Indemnification................................................................................38

23.      Power of Attorney.......................................................................................40
         (a)      General........................................................................................40
         (b)      Successor Members..............................................................................40
         (c)      Additional Power of Attorney...................................................................40

24.      Confidentiality; Noncompetition.........................................................................41
         (a)      Confidentiality................................................................................41
         (b)      Non-Competition................................................................................41
         (c)      Survival.......................................................................................42

25.      Intentionally Omitted...................................................................................42

26.      Intentionally Omitted...................................................................................42

27.      Intentionally Omitted...................................................................................42

28.      Certain Defined Terms...................................................................................42
         (a)      Affiliate......................................................................................42
         (b)      Bring-Along Qualifying Sale....................................................................42
         (c)      Capital Event..................................................................................42
         (d)      Capital Call Value.............................................................................42
         (e)      Combined Alliance FMV..........................................................................42
         (f)      Combined Alliance Share........................................................................44
         (g)      Contingent Transfer............................................................................44
         (h)      Disqualified Transferee........................................................................44
         (i)      Employee Option Ownership Adjustment...........................................................44
         (j)      Employee Option Value Adjustment...............................................................45
         (k)      Excused Condition..............................................................................45
         (l)      Fair Market Value..............................................................................45
         (m)      Family Group...................................................................................45
         (n)      In the Money Employee Options..................................................................45
         (o)      In the Money Redemption Shares.................................................................46
         (p)      IPO............................................................................................46
         (q)      JAH Put Units..................................................................................46
         (r)      Net Asset Value................................................................................46
         (s)      Nominated Investment Bank......................................................................46
         (t)      Qualified IPO..................................................................................46
         (u)      Person.........................................................................................46
         (v)      Syndicate Representative.......................................................................46
         (w)      Tag-Along Interest.............................................................................46
         (x)      Tag-Along Member...............................................................................47
         (y)      Third Party Price..............................................................................47

29.      Amendment and Modification..............................................................................47

30.      Assignment..............................................................................................47

31.      Further Assurances......................................................................................47

32.      Governing Law...........................................................................................48

33.      Notices.................................................................................................48

34.      Consent to Jurisdiction.................................................................................49

35.      Entire Agreement; Non-Waiver............................................................................49

36.      Specific Performance and Injunctive Relief..............................................................49

37.      Attorneys' Fees.........................................................................................49

38.      Severability............................................................................................49

39.      Conditions to Rieger Becoming a Member..................................................................50

40.      Miscellaneous...........................................................................................50
</TABLE>

<PAGE>

SCHEDULE I.................Schedule of Members, Membership Class, Units and 
                           Class Percentage Interest.
SCHEDULE II................List of Nominated Investment Banks.
SCHEDULE III...............List of Persons or Entities which are not
                           Disqualified Transferees.
EXHIBIT A..................Form of Assignment of Series C Preferred Stock
EXHIBIT B..................Form of Stock Power
EXHIBIT C..................Form of Letter of Credit
EXHIBIT D..................Form of Release and Satisfaction.
EXHIBIT E..................Form of Assignment of Class D Units.

<PAGE>


                       LIMITED LIABILITY COMPANY AGREEMENT
                                       OF
                          INTEROFFICE SUPERHOLDINGS LLC

     LIMITED  LIABILITY  COMPANY  AGREEMENT,  dated as of August 14,  1998 (this
"Agreement"),  by and among  INTEROFFICE  SUPERHOLDINGS  LLC, a Delaware limited
liability  company  (the  "Company"),   RSI  I/O  HOLDINGS,   INC.,  a  Delaware
corporation having an office located at 225 Broadhollow Road, Melville, New York
11747 ("RSI") and a wholly owned subsidiary of Reckson Service Industries, Inc.,
JAH I/O, LLC, a New York limited liability company having an office located at 2
Manhattanville Road, Suite 205, Purchase,  New York, 10577 ("JAH"), RFIA, LLC, a
Delaware  limited  liability  company,  having  an  office  located  c/o  Martin
Rabinowitz,  850 Park Avenue, New York, NY 10021 ("RFIA"), and RIEGER I/O LLC, a
limited  liability  company  having an office  located at c/o Robert  Rieger,  2
Manhattanville  Road,  Suite 205,  Purchase,  New York, NY 10577, if such entity
executes  and  delivers  a  counterpart  of this  Agreement  on or  prior to the
Effective  Time, as defined below ("Rieger" and together with RSI, JAH and RFIA,
the "Members").  Unless  otherwise  expressly set forth herein,  all capitalized
terms used herein shall have the meaning ascribed thereto in Section 28.

     WHEREAS,  on August 14, 1998 the  Members  formed the Company as a Delaware
limited  liability  company pursuant to the Limited Liability Company Act of the
State of Delaware, as amended, Title 6 ss.ss.18-101 et seq. (the "Act");

     WHEREAS,  the  Company  is a party to that  certain  Agreement  and Plan of
Merger (the "Merger Agreement"), by and among Alliance National Incorporated,  a
Nevada corporation  ("Combined  Alliance"),  Alliance Holding,  Inc., a Delaware
corporation ("Merger Sub"), Interoffice  Superholdings  Corporation,  a Delaware
corporation ("ISC"), and the Company, providing for, inter alia, the merger (the
"Merger")  of  Merger  Sub with and  into  ISC and for the ISC  stockholders  to
receive  the  number of shares  of  Combined  Alliance  Shares  (as  hereinafter
defined) specified in the Merger Agreement.

     WHEREAS, it is the intention of the parties hereto that the
Company be a special  purpose  vehicle  limited to the ownership and management,
including the sale and other disposition, of the Combined Alliance Shares;

     WHEREAS,  the Members desire to provide for the stability and continuity of
the  management of the affairs of the Company and to impose  certain  rights and
restrictions  with  respect  to the  transfer  or  other  disposition  of  their
membership interests upon the terms and conditions hereinafter set forth.

<PAGE>

     NOW, THEREFORE,  in consideration of the mutual promises and agreements set
forth  herein  and  other  good and  valuable  consideration,  the  receipt  and
sufficiency  of  which is  hereby  acknowledged,  the  parties  hereto  agree as
follows:

     1. Formation.

          (a) Formation;  Name;  Office.  On August 14, 1998, the Members formed
the  Company  under  and  pursuant  to the Act to be  conducted  under  the name
"INTEROFFICE SUPERHOLDINGS LLC". The business office of the Company shall be 225
Broadhollow Road,  Melville,  New York 11747 or at such other place or places as
the Manager (as defined below) may from time to time designate.

          (b) Purposes. The purposes for which the Company has been formed are:

               (i) to hold,  manage and dispose of the investment of the Company
represented by the Combined Alliance Shares;

               (ii)  to  exercise  all  rights  and  benefits  and  perform  all
obligations  of the Company  under the Merger  Agreement  and under that certain
Fourth  Amended  and  Restated  Stockholders  Agreement  by and  among  Combined
Alliance and the Securityholders  identified therein (as the same may be amended
from time to time in accordance with the provisions thereof, the "CA Agreement")
including, without limitation, purchasing securities of Combined Alliance; and

               (iii)  to  engage  in  all   activities   necessary,   customary,
convenient or incident to any of the foregoing.

          (c) Term.  This  Agreement  shall  commence on the date upon which the
Merger becomes  effective under applicable  corporate law (the "Effective Date")
and shall end on December  31, 2048 unless the Company is earlier  dissolved  in
accordance with either the terms of this Agreement or the Act (such period,  the
"Term").  If the Effective Date is not on or prior to the date that is three (3)
months after the date that the Merger  Agreement is executed and delivered  free
and clear of any escrow  conditions  or such other  date  mutually  agreed to in
writing by RSI and JAH (the "Outside Date"), then neither this Agreement nor any
document  or  instrument  expressly  referred  to in  this  Agreement  shall  be
effective,  no Member shall have any liability to any other Member  arising from
or in connection  with this  Agreement and the Members shall  promptly  cause of
dissolution of the Company.  Notwithstanding  the  foregoing,  any provision set
forth in this  Agreement  which is to be  performed  or  satisfied  prior to the
Effective  Date (if and only if the  Effective  Date  occurs  on or prior to the
Outside  Date)  including,  without  limitation,  the  obligations  set forth in
Section 2(a), shall be a valid and binding obligation of such Member enforceable
against such Member in accordance with its terms.

<PAGE>

          (d) Termination of Stockholders Agreement.  Each of RSI, JAH, and RFIA
hereby  consents to the  termination of the  Stockholders  Agreement dated as of
December 29, 1997, by and among Interoffice Superholdings  Corporation,  Reckson
Management  Group,  Inc. (the  predecessor  in interest  under such agreement of
RSI),  JAH  and  RFIA  as of and  effective  on the  Effective  Date  (the  "ISC
Stockholders Agreement");  provided,  however, that if the Effective Date is not
on or prior to the Outside Date, the ISC Stockholders  Agreement shall remain in
full force and effect and this Agreement shall terminate as set forth in Section
1(c).

          (e) Registered  Office and Resident Agent.  The registered  office and
the resident  agent of the Company shall be as designated in the  certificate of
formation of the Company  (the  "Certificate")  or any  amendment  thereof.  The
registered office and the resident agent may be changed from time to time by the
Manager in  accordance  with the Act. If the  resident  agent shall ever resign,
then the Manager shall  promptly  appoint a successor  resident  agent and shall
file an appropriate amendment to the Certificate.

     2. Capital Contributions; Initial Acquisition Loan.

          (a) Initial Capital  Contributions.  Simultaneously with the execution
and delivery of this  Agreement,  each Member hereby  contributes to the Company
all of its rights and benefits in, to and under the Merger Agreement  including,
without limitation, the number of Combined Alliance Shares which shall be issued
to such  Member  in  accordance  with the  terms and  provisions  of the  Merger
Agreement.  Simultaneously  with the execution  and delivery of this  Agreement,
each Member has executed and delivered an assignment in the form attached hereto
as Exhibit A and the Stock  Power  with  respect  to their  respective  Combined
Alliances  Shares in the form  attached  hereto as Exhibit B. Each Member  shall
deliver all of the Combined  Alliance Shares issued to such Member in connection
with Merger to the Company and take such other action as is reasonably requested
by the Company to vest the Company with all rights of ownership  (beneficial and
of record) to the Combined Alliance Shares. The initial capital  contribution of
each of  Member  pursuant  to this  Section  2 (a) is  referred  to herein as an
"Initial Capital  Contribution".  The Initial Capital Contribution together with
any other  contribution  to the  Company's  capital is  referred  to herein as a
"Capital Contribution".


<PAGE>

          (b)  Issuance  of  Membership   Interests;   Membership   Classes.  In
consideration  of the  foregoing,  the  Company  shall  issue  to each  Member a
membership  interest of the  Membership  Class (as defined below) in the Company
specified below equal to the percentage of the aggregate membership interests of
such  Membership  Class as  described  and provided for in this Section 2. There
shall  be  four  separate  classes  of  membership  interest.  Each  class  of a
membership  interest  is  referred  to  herein  as  a  "Membership  Class".  The
Membership  Classes of  membership  interest and the number of Units (as defined
below) initially  representing such Membership  Classes are set forth below. The
number of Units held by a Member in any  specified  Membership  Class divided by
the total number of Units of such Membership  Class is referred to herein as the
"Class Percentage Interest" of such Member.

          (c) Units; Class Percentage Interests. The membership interest of each
Member in the Company shall be represented by one or more units (each, a "Unit")
or any fractional units.  There shall be four (4) classes of Units: (i) "Class A
Units" representing the A Membership Class membership  interests;  (ii) "Class B
Units" representing the B Membership Class membership interests;  (iii) "Class C
Units" representing the C Membership Class membership interests; and (iv) "Class
D Units" representing the D Membership Class membership interests.  A Unit shall
not be represented  by a certificate  unless  otherwise  provided by the Manager
(provided that if the Manager elects to certificate any Units,  all of the other
Units in such  Membership  Class  shall  be so  certificated).  Any  certificate
representing  a Unit  and any  legend  endorsed  thereon  shall  be in the  form
approved by the Manager. Any such certificate shall be signed in the name of the
Company  by  the  manager  in  the  manner  approved  by  the  Manager.  If  any
certificates are issued,  the Company shall issue a new certificate to replace a
lost, mutilated, stolen or destroyed certificate pursuant to the procedures then
approved by the Manager.  The maximum number of Units of each  Membership  Class
shall be unlimited.

          Schedule I attached  hereto  shall  reflect the number and  Membership
Class of the Units held by, and the Class  Percentage  Interest  of, each Member
and shall be  revised,  amended  or  modified  by the  Manager  to  reflect  the
issuance,  redemption or Transfer of any Units. The provisions of this Section 2
shall not give any Member an  interest  in any amount  credited  to the  Capital
Account of any other Member.

          (d) Initial Class Percentage Interests.  Effective as of the Effective
Date,  each  Member  shall own and hold the  Class  Percentage  Interest  of the
Membership Class and the number of Units of each Membership Class, in all cases,
as the  same may be  adjusted  from  time to time,  pursuant  to the  terms  and
conditions of this Agreement, including, without limitation, in order to reflect
a Transfer  (as  defined  below) of all or part of a Member's  Class  Percentage
Interest as follows:

<PAGE>

               (i)  Each  Member   shall  hold  the  number  of  Class  A  Units
immediately  after the Effective  Date which is equal to the number of shares of
voting  common  stock of ISC that  such  Member  owned  immediately  before  the
Effective  Date as will be  indicated  on  Schedule  I  attached  hereto  on the
Effective  Date.  It is  acknowledged  and  agreed  that the number of shares of
common stock of ISC is  contemplated  to be the number of shares  outstanding on
the date that this  Agreement  is executed  and  delivered  plus any  additional
shares of common  stock issued by ISC in  accordance  with Section 10 of the ISC
Stockholders  Agreement.  For avoidance of doubt, the number of shares of voting
common  stock of ISC do not include the  Profits  Interest  granted to Rieger by
ISC,  as defined by that  certain  agreement  dated as of  January  29,  1998 as
amended and restated  prior to the effective  date of the Merger between ISC and
Robert Rieger, on behalf of himself and Rieger (the "Rieger Letter Agreement").

               (ii)  All  other  Membership  Classes  shall  be as set  forth in
Schedule I.

          (e) Description of Membership Classes. The rights, preferences, duties
and obligations of the Members holding a specified  Membership  Class membership
interest are defined by the terms and  provisions of this Agreement and the Act.
The parties  intend the following  with respect to such rights and  preferences:
(i) the Class A Units shall have all economic rights of ownership, including the
right  to  distributions  as  provided  in this  Agreement,  including,  without
limitation,  distributions  upon the  liquidation and termination of the Company
and allocations of profits and  distributions  set forth in Section 19; (ii) the
Class B Units shall have the economic right to receive a preferred  distribution
accruing  after a specified  return is received by the Members  holdings Class A
Units  as set  forth in the  Rieger  Letter  Agreement  regarding,  among  other
matters,  the right of  Rieger to  receive  a  Profits  Interest  (as  described
therein) equal to the Accrued  Benefit (as defined  therein);  (iii) the Class C
Units shall have no  economic  rights and shall,  as provided in Section  13(e),
have the right to approve or reject specified  transactions proposed to be taken
by or on behalf of the Company by the Manager;  and (iv) the Class D Units shall
have (x) the  economic  right to 0.01%  of the  distributions  provided  in this
Agreement including, without limitation,  distributions upon the liquidation and
termination of the Company and  distributions  of profits paid by the Company to
its  Members  and (y) the right to elect the  Manager and remove the Manager for
cause as provided in Section 13(b).

          (f)  Members'   Liability.   Except  as  otherwise  provided  in  this
Agreement,  the liability of a Member,  solely as Member,  for any  obligations,
debts or liabilities incurred by the Company (as opposed to such Member directly
on its own behalf in its individual  capacity) shall be limited to the aggregate
amount of the capital contributions that such Member has made or is obligated to
make to the Company under the terms and provisions of this Agreement.

          (g) Uses of Capital Contributions;  Interest on Capital Contributions.
Any  property  received  by the  Company  pursuant  to this  Section  2 shall be
utilized  by the Company for the  purpose of the  Company.  Except as  otherwise
provided herein, no interest shall accrue on any capital contribution.

          (h) Withdrawal of Capital.  Unless the prior unanimous written consent
of the Members shall have been obtained and except as otherwise provided in this
Agreement,  no Member shall have the right to withdraw any part of such Member's
capital  contributions  prior to the  liquidation and termination of the Company
pursuant to Section 20 of this Agreement.

          (i)  Source  of  Distributions.  No  Member,  manager  or any of their
respective  Affiliates shall be personally  liable for the return of the capital
contributions of any other Member,  or any portion  thereof,  it being expressly
understood that any such return shall be made solely from the Company's assets.

<PAGE>

          (j)  Initial  Acquisition  Loan.  JAH  hereby  agrees  to  pay  on the
Effective  Date all  interest on the loan in the  original  principal  amount of
$2,850,012 (the "Initial  Acquisition  Loan") made by Reckson  Management Group,
Inc.  to JAH in  connection  with  the  acquisition  of  InterOffice  (Holdings)
Corporation  ("Holdings")  by ISC that is accrued  but  unpaid on the  Effective
Date. Each of RSI and JAH hereby ratify and confirm the Initial Acquisition Loan
as being in full force and effect on the date  hereof.  It is  acknowledged  and
agreed  that the Initial  Acquisition  Loan was  assigned by Reckson  Management
Group,  Inc. to RSI with the consent of JAH. By  execution  and delivery of this
Agreement  and  without  any  further  action  by or on  behalf  of RSI or  JAH,
contingent  upon the  consummation  of the Merger and effective on the Effective
Date the terms and conditions of the Initial  Acquisition  Loan shall be amended
to change the  maturity  date to the earlier of (x) May 31, 2000 or (y) the date
JAH  exercises  its D Class Put Option or (z) the date RSI exercises its D Class
Call Option.  On the Effective  Date,  JAH shall pay the interest on the Initial
Acquisition Loan that is accrued and unpaid to the Effective Date.

          (k)  Forfeiture  of Class C and Class D Units.  A Member  holding  any
Class C Units  or any  Class D Units  shall  forfeit  all  rights  and  benefits
thereunder  immediately upon the date that such Member Transfers (as hereinafter
defined) through one or more Contingent  Transfers (as hereinafter defined) more
than fifty  percent  (50%) of the number of Class A Units held by such Member as
of the Effective  Date and the Company shall redeem such Class C Units and Class
D Units upon such event for  nominal  consideration.  As long as any such Member
owns of record at least fifty  percent (50%) of the number of Class A Units held
by such Member as of the Effective  Date, then the Class C Units and the Class D
Units owned by such Member  shall  remain with such Member and such Member shall
have all of the rights and benefits under such Class C Units and Class D Units.

          (l) Employee Options. The Company shall issue options for the purchase
of Class A Units to each employee of Holdings or any of its Affiliates  which as
of the  Effective  Date holds any options to acquire the Class B Common Stock of
Holdings.  The  number of Class A Units to be issued  pursuant  to such  options
shall  equal the  number of shares of Class B Common  Stock  that such  employee
would have the right to purchase  pursuant to their existing  options to acquire
shares of Class B Common Stock of Holdings.  The purchase  price,  vesting terms
and other  materials terms shall be  substantially  equivalent to the respective
terms of such employee's options. The Company shall issue Class A Units upon the
exercise of any such options and the payment of the  applicable  purchase  price
therefor.  The  Company  shall  assume the right and  obligation  of Holdings to
redeem such options and the Class A Units issued upon the exercise thereof.  The
Company shall exercise such redemption rights in the discretion of the Manager.

     3. Title to the Property of the Company.

          (a)  Title to the  Property  of the  Company.  Title  to the  Combined
Alliance Shares any and all other  property,  owned by the Company shall be held
in the name of the Company, or in the name of any nominee (e.g., "Street Name"),
which the Manager may, in its reasonable discretion,  designate, and no Members,
individually or collectively,  shall have, or shall be deemed to have, any title
in or to any such property.

     4. Representations and Warranties of the Members.  Each Member (solely with
respect to such  Member)  represents  and warrants to the Company and each other
Member as follows:

               (i) Such  Member has the full  power and  authority  to  execute,
deliver and perform this Agreement;

<PAGE>

               (ii)  This  Agreement  has  been  duly  and  validly  authorized,
executed  and  delivered  by such  Member and  constitutes  a valid and  binding
obligation of such Member;

               (iii) The execution,  delivery and  performance of this Agreement
by such Member does not violate or conflict  with or  constitute a default under
such Member's  certificate  of  incorporation,  by-laws,  certificate of limited
partnership,  certificate of formation,  limited  liability  company  agreement,
partnership  agreement  or similar  charter or  organizational  document  or any
material  agreement  to which it is a party  or by which it or its  property  is
bound;

               (iv)  Such  Member  has  acquired  its  membership  interest  for
investment  purposes  only and not with a view to the  distribution  thereof  in
violation of any applicable state or federal securities law; and

               (v) The  Combined  Alliance  Shares shall be  contributed  to the
Company on the Effective  free and clear of any lien,  charge,  encumbrances  or
restrictions of any kind other than the CA Agreement and this Agreement (each, a
"Lien").

     5. Sale or Transfer of Membership Interest.

          (a)  General  Restrictions.  Subject  to the terms and  provisions  of
Section  5(c),  during the term of this  Agreement,  without  the prior  written
consent of the Manager, no Member shall,  directly or indirectly,  sell, pledge,
hypothecate,  give, devise, transfer,  create a security interest in or lien on,
place in trust  (voting or  otherwise),  assign or in any other way  encumber or
dispose of (each, a "Transfer") any membership  interest now or hereafter at any
time held by it, or any  interest  therein,  or in the  certificate  or document
representing  any  such  membership  interest,  if any  (each,  a  "Transfer  of
Interest"). Without limiting the generality of the foregoing, except as provided
in Section  5(c)(vi) a Transfer of Interest by a Member shall include the direct
or indirect  Transfer of any equity  securities  of, or interest in, such Member
and with respect to any such Transfer, a Permitted Transfer shall pertain to any
Transfer by a holder of such equity interests as if the transferor were a Member
and the interest being  Transferred were membership  interests.  Any Transfer of
Interest  effected  or  purported  or  attempted  to be  effected:  (i)  not  in
accordance  with  the  terms  and  conditions  of  this  Agreement;  (ii)  to an
individual younger than 18 years of age or who has been adjudged  incompetent or
insane;  or (iii) to a person  prohibited  by law from  holding  any  membership
interest, shall be void ab initio and shall not bind the Company or any Member.

          (b)  Class C and  Class D Units.  No  Member  shall  have the right to
Transfer  any Class C or Class D Units  except  to RSI or JAH.  In  addition,  a
Member  shall not have the right to Transfer any Class C or Class D Units unless
all,  but not  less  than  all,  of the  Units  then  held by  such  Member  are
Transferred in such transaction.

          (c) Permitted Transfers of Interest. Notwithstanding the provisions of
Section  5(a) and  subject  to  Section  5(c)(viii)  and the rights of JAH under
Section 16, a Member may,  without  the  consent of any other  Member,  effect a
Transfer  of  Interest  of its  Class A Units as  follows  (each,  a  "Permitted
Transfer");  provided,  however that no Member may effect a Transfer of Interest
to any Disqualified Transferee:

               (i)  Testamentary  and Gift  Transfers.  Each  Member  that is an
          individual  may effect a Transfer of Interest by  distribution,  gift,
          will or the laws of  descent  and  distribution  to any  Family  Group
          Member of such Member;

<PAGE>

               (ii)  Affiliate  Transfers.  Each Member may effect a Transfer of
          Interest to an  Affiliate  of such Member or a Family  Group Member of
          such Affiliate;

               (iii) Transfers to the Company. Each Member may Transfer any such
          Units to the Company pursuant to this Agreement or otherwise;

               (iv) Transfers to Members and Third Parties.  Each Member may (x)
          effect a Transfer of  Interest of any such Units to another  Member or
          (y)  Transfer  any  Units  to a third  party  purchaser  who is not an
          Affiliate of such Member  pursuant to the express terms and conditions
          of this Agreement;

               (v)  Pledges.  Each of RSI,  JAH and  RFIA may  grant a  security
          interest  ("Pledge") in any such Units now or hereafter  held by it in
          accordance  with this  Agreement  and Section 4.2 of the CA Agreement,
          and an  Affiliate  of a Member may Pledge any equity  interest in such
          Member,  to  secure  its  indebtedness  (or  the  indebtedness  or the
          guarantee of  indebtedness  of any of its Affiliates  that is incurred
          for general purposes) owing to a bank or financial institution,  third
          party  lender or other  Person (a  "Pledgee")  if the Pledgee is not a
          Disqualified Transferee provided, however:

                    (A) If the Member which  Pledged such Class A Units is RFIA,
               then in the  event a Pledgee  or its  successor  succeeds  to the
               interest  of such  Member,  such  Member and such  Pledgee  shall
               deliver a notice to the  Company  and each  other  Member of such
               succession  and at any time  within  three (3)  months  after the
               earlier  to occur of (x)  delivery  of such  notice or (y) actual
               knowledge of such  succession the Company may elect to redeem all
               of such  Class A Units at the Fair  Market  Value of such Class A
               Units; or

<PAGE>

                    (B) If the Member  which  Pledged such Class A Units is JAH,
               then (1) as a  condition  to such  Pledge,  (x) prior to any such
               Pledge,  the Pledgee shall deliver to RSI a duly executed  notice
               to the effect that the Pledged Units are subject to the terms and
               conditions  of this  Agreement  and (y) the Pledgee shall provide
               RSI with  written  notice  prior to the date that it either takes
               possession  or  otherwise  owns  the  Pledged  Units  or  that it
               disposes of such  collateral in accordance  with its rights under
               Article IX of the Uniform Commercial Code or under the applicable
               security  agreement,  (2) prior to taking possession or otherwise
               owning the  Pledged  Units or  disposing  of such  collateral  in
               accordance  with Article IX of the Uniform  Commercial  Code, the
               Pledgee shall provide a notice (the "Demand  Notice") to JAH (and
               a copy of such  notice to RSI)  demanding  payment in full of the
               obligations  secured by the  Pledged  Class A Units,  and (3) RSI
               shall have the right, but not the obligation,  to purchase all of
               the Class A Units  directly or  indirectly  Pledged by JAH at any
               time from the date that RSI  receives  the  notice  described  in
               Section   5(c)(v)(B)(1)(y)  from  the  Pledgee  at  an  aggregate
               purchase price equal to the Fair Market Value of such Units until
               the date (the "Pledge  Redemption  Deadline") that is thirty (30)
               days  after  the date  that RSI  receives  such  notice.  RSI may
               exercise its right under this Section  5(c)(v)(B) to purchase the
               Class A Units  Pledged  by JAH by notice to the  Pledgee  (at the
               address of the Pledgee provided to RSI in the notice described in
               Section  5(c)(v)(B)(1)(y))  to such  effect  on or  prior  to the
               Pledge Redemption Deadline.

               In  addition,  JAH  hereby  assigns  to RSI all of its right as a
               debtor to redeem the collateral (the Pledged Class A Units) under
               Section  9-506  of the  Uniform  Commercial  Code  following  the
               failure  of JAH to pay in full  the  obligations  secured  by the
               Pledged  Class A Units  in  accordance  with the  Demand  Notice;
               provided,  however,  that in the event RSI  exercises  such right
               under this Section  5(c)(v)(B) and RSI redeems some or all of the
               Pledged  Class A Units then, if the price paid by RSI exceeds the
               Fair Market Value,  RSI shall pay over to JAH such excess.  As an
               additional  condition  to JAH  Pledging  any  Class A Units,  the
               Pledgee shall  acknowledge and agree to RSI's right to redeem the
               collateral (the Pledged Class A Units) under Section 9-506 of the
               Uniform  Commercial  Code  as if  its  was  the  debtor  of  such
               indebtedness  and  acknowledge  that such right may not be waived
               without the expressed written consent of RSI.

                    (vi)   Reckson.   Notwithstanding   any  provision  of  this
               Agreement  to the  contrary,  Reckson  Service  Industries,  Inc.
               ("Reckson") and each Person with any economic interest in Reckson
               may  Transfer  any equity  securities  or  economic  interest  in
               Reckson.  Each such  Transfer  by Reckson  or any such  Person is
               referred to herein as a "Reckson Transfer".

                    (vii)  Syndication.   Subject  to  Section  4.2  of  the  CA
               Agreement,  any  Member  may  syndicate  its  Class A Units  by a
               Transfer  of  the  equity   interests   in  such  Member  in  any
               transaction   or  series  of  related   transactions   (each,   a
               "Syndication");  provided,  that (A) no Member  shall  effect any
               Syndication  which (together with all prior  Syndications)  would
               result in the  Syndication of (80%) percent or more of the equity
               interests of such Member (provided that RSI may effect a Transfer
               of  Interest in RSI by the sale of  securities  issued by Reckson
               Service Industries, Inc. or any other Affiliate of RSI which were
               issued and sold in a public offering);  (B) no direct or indirect
               subscriber,  participant or Transferee of any such interest shall
               be a  Disqualified  Transferee;  (C) such Member shall remain the
               sole and  exclusive  record  owner of all of the Class A Units of
               such   Member;   (D)  such  Member  and  each  such   subscriber,
               participant  or Transferee  shall be subject to, and shall submit
               to, the  jurisdiction of the Delaware Court of Chancery,  the New
               York State Courts in New York County, and all federal courts; (E)
               with  respect to any  Syndication  by JAH,  RFIA or  Rieger,  the
               Syndicate  Representatives  of such Member shall be the exclusive
               representatives of such Member and the Class A Units and have the
               exclusive  power  to  control  (as  such  term  is  used  in  the
               definition of Beneficial  Ownership) the Units of such Member and
               (F) no such transaction shall relieve such Member from any of its
               obligations under this Agreement.


<PAGE>
                    (viii) Conditions to a Permitted  Transfer.  Notwithstanding
               the  provisions  of this  Section  5(c),  no Transfer of Interest
               other  than a  Reckson  Transfer  shall be a  Permitted  Transfer
               unless,  in each case,  such  Transfer of  Interest  (A) does not
               require  the  registration  of any  Class  A Units  or any  other
               security  issued or issuable by the Company under the  Securities
               Act of 1933, as amended (the "1933 Act"), or any state securities
               or "Blue Sky" laws (other than notice filings in connection  with
               a transaction  exempt from the  registration  requirements of the
               1933 Act ("Notice  Filings"));  (B) complies with all  applicable
               federal and state  securities  and "Blue Sky" laws;  (C) does not
               relieve  such  Member  from  any of its  obligations  under  this
               Agreement  and (D) in the event of a Transfer to a third party or
               a  Syndication,  prior  to  the  consummation  of  any  Permitted
               Transfer the Company and each Member shall have received a notice
               from the Member  proposing such Transfer of Interest  stating the
               provision  herein which  permits such  Transfer of Interest,  the
               identity  of such  permitted  assignee  or  transferee  (any such
               person,  regardless of the method of Transfer,  being referred to
               herein as a  "Transferee"),  the  expected  closing date for such
               Transfer  of  Interest;  and (E) in the event of a Transfer  to a
               third party or a Syndication,  all other  information  reasonably
               requested  by the  Company,  RSI  or  JAH  for  the  purposes  of
               determining the beneficial  ownership of the securities issued by
               Combined  Alliance  has been  received  from  such  Member or the
               Company,  (y) the Company  shall have received the opinion of its
               counsel or counsel reasonably acceptable to the Company that such
               Transfer of Interest does not require registration under the 1933
               Act or any applicable  state securities or "Blue Sky" laws (other
               than Notice Filings) together with all  documentation  reasonably
               requested  by the  Company  to  evidence  that such  Transfer  of
               Interest is permitted  hereunder  and to  otherwise  disclose the
               identity  and  financial   condition  of  such  Transferee.   Any
               Transferee  not a  party  hereto  shall  execute  an  appropriate
               document confirming that such Transferee takes such Units subject
               to the terms and  conditions of this Agreement and assumes all of
               the obligations of the Member effecting such Transfer of Interest
               hereunder  and with  respect to such Class A Units.  The  Company
               shall not give effect on its books to any  Transfer or  purported
               Transfer  of shares of Class A Units  held or owned by any Member
               to any Transferee  unless each and all of the  conditions  hereof
               affecting  such  Transfer  shall have been  complied  with to the
               Company's reasonable satisfaction.

          (d)  Indemnity  by  Member  for  an  Invalid  Transfer  of  Membership
Interests.  In the event  that any  Member  effects  or  purports  to effect any
Transfer of Interest  other than a Permitted  Transfer,  then such Member  shall
indemnify  and hold  harmless the Company and each other Member from and against
any and all  liabilities  or  damages  to  such  party  by  reason  of such  act
including,  without  limitation,  reasonable  attorneys' fees and  disbursements
incurred by any such  indemnified  party in connection  with any such act as and
when such liabilities or damages are determined and such expenses are incurred.

          (e) Transfer by JAH of Combined  Alliance  Shares.  JAH agrees that it
will  not  Transfer  any  JAH  Combined  Alliance  Shares  to  any  Disqualified
Transferee prior to the expiration of RSI's FR Right with respect to JAH.

     6. Right of First Refusal.

<PAGE>

          (a) Right of RSI as to Contingent Transfers.  If at any time a Member,
other than RSI,  has a bona fide  written  offer,  including an offer which is a
result of solicitation by such Member, to make a Contingent Transfer,  of any or
all of its  Class A Units  or  Class B Units  (collectively,  the  "Third  Party
Offered Interest") and such Member (the "Selling Member") desires to accept such
offer,  such Selling  Member shall give a prompt notice  regarding such proposed
Contingent Transfer (a "Notice of Offer") to RSI which notice shall contain: (i)
a true and complete copy of such offer;  (ii) the Class  Percentage  Interest of
each  Membership  Class  proposed to be sold;  (iii) the  identity of such third
party purchaser and its controlling  Affiliates;  (iv) reasonable and sufficient
evidence that such third party purchaser has a financial net worth sufficient to
consummate the proposed  Permitted  Transfer (it being  acknowledged  and agreed
that  if RSI  does  not  dispute  the  reasonableness  and  sufficiency  of such
information  by delivering a notice to the Selling  Member to such effect within
ten (10)  business  days  after the  delivery  of the  Notice of Offer that such
information  shall be deemed to satisfy the  requirements  of this clause (iv));
(v) the  proposed  Third  Party  Price;  and (vi) the other  material  terms and
conditions of such offer  including,  without  limitation,  any promissory notes
included  in such Third  Party  Price and the  proposed  date of closing and any
earnest money deposit of such Third Party Price or escrow conditions relating to
such Transfer.

          (b)  Acceptance  Period.  For a period of ten (10) business days after
receipt  of the Notice of Offer (the  "Acceptance  Period"),  RSI shall have the
right,  but not the obligation  (the "FR Right"),  to purchase all, but not less
than all, of the Third Party Offered  Interest from the Selling Member (and with
respect to any JAH Combined  Alliance Shares pursuant to Section 6(g) hereof, to
the escrowee  holding such shares) in  accordance  with the  provisions  of this
Section 6 at a purchase  price equal to the Third Party Price.  RSI may exercise
its FR Right by providing a notice (the "FR  Acceptance  Notice") to such effect
to the Selling Member on or prior to the expiration of the FR Acceptance  Period
and specifying the proposed date for the closing of the purchase and sale of the
Third Party  Offered  Interest  (the "FR Closing  Date") which date shall not be
later  than (x)  sixty  (60) days  after  the date  that the  Notice of Offer is
delivered.  In addition,  if the Selling  Member is JAH,  then the FR Acceptance
Notice  shall  be  required  to be  accompanied  by any  earnest  money  deposit
specified in the Notice of Offer which any proposed Transferee would be required
to pay upon the execution and delivery of the operative  agreements with respect
to the proposed purchase and sale of the Third Party Offered Interest.

          (c) Exercise of FR Right.  Subject to Section 7, upon  exercise by RSI
of its FR Right, the Selling Member shall be obligated to sell all, but not less
than all, of the Third Party Offered Interest to RSI, and RSI shall be obligated
to purchase all, but not less than all, of: (i) the Third Party Offered Interest
from the Selling Member;  and (ii) the Tag-Along  Interest of each other Member,
if any, simultaneously on the FR Closing Date, in each case, at a price equal to
the Third Party  Price;  provided,  that,  at the sole  discretion  of RSI,  the
payment of the  aggregate  Third Party Price may be on the terms and  conditions
stated in the Notice of Offer including by the issuance of any promissory  notes
described  therein  ("FR  Notes").   Each  Member  shall  use  all  commercially
reasonable  efforts to secure any  approvals  required  to be  obtained  by such
Member  for the  consummation  of the  purchase  and  sale  of  such  membership
interests.

<PAGE>

          (d) Failure to  Exercise FR Right or Failure to Close after  Exercise.
If RSI does not  exercise  its FR Right  hereunder  with respect to all, but not
less than all,  of the Third Party  Offered  Interest  within the FR  Acceptance
Period or otherwise  fails to purchase such  membership  interest on or prior to
the FR Closing  Date other  than as a result of an Excused  Condition,  then the
Selling Member shall be free (subject to any Tag-Along  Rights of the Members as
provided for in Section 7) to sell the Third Party Offered Interest at the price
and upon the terms specified in the Notice of Offer within sixty (60) days after
the expiration of the FR Acceptance  Period or breach of RSI to so purchase such
Units and in compliance  with the provisions of Section 5. If the Selling Member
does not  consummate  the sale of the Third Party Offered  Interests  within the
applicable Time period  specified  above,  then the provisions of this Section 6
shall again apply,  and no sale of membership  interests shall be made otherwise
than in accordance with the terms of this Agreement.

          (e) FR Right  Closing.  On the FR Closing  Date at the  offices of the
Company: (i) RSI shall pay the aggregate Third Party Price to the Selling Member
by wire  transfer  of  immediately  available  funds (or, if the Notice of Offer
permits FR Notes, RSI shall pay an amount equal to the cash to be paid on the FR
Closing Date and shall  deliver such FR Notes if any are to be  delivered);  and
(ii)  the  Selling  Member  shall  deliver  to RSI  the  certificates,  if  any,
representing  the Third Party  Offered  Interest or an  assignment  of the Third
Party Offered Interest in a form and substance reasonably  acceptable to RSI and
assign and  transfer  all,  but not less than all,  of the Third  Party  Offered
Interest  free and  clear of any  Liens  (subject,  however,  to the  terms  and
provisions of this Agreement)  therewith.  If any Tag-Along Member has exercised
his or its Tag-Along  Right in accordance with Section 7, then on the FR Closing
Date at the  offices  of the  Company  simultaneously  with the  closing  of the
purchase of the Third Party Offered Interest (x) RSI shall pay an amount of cash
equal to the amount of the  Tag-Along  Interest  of each such  Tag-Along  Member
valued at the Third Party Price of such Tag-Along Interest (or, if the Notice of
Offer permits FR Notes,  RSI shall pay an amount equal to the cash to be paid on
the FR Closing Date for the  Tag-Along  Interest  based  proportionately  on the
amount of cash being paid for the Third Party Offered Interest and shall deliver
the  balance  of  the  consideration  payable  for  the  Tag-Along  Interest  in
promissory  notes based  proportionately  on the  principal  amount the FR Notes
being  delivered in  consideration  for the purchase of the Third Party  Offered
Interest  at the Third Party  Price) and (y) each such  Tag-Along  Member  shall
deliver to RSI a certificate  representing the Tag-Along Interest of such Member
or an assignment of the Tag-Along  Interest of such  Tag-Along  Member in a form
and substance  reasonably  acceptable to RSI Member and assign and transfer all,
but not less than all, of the Tag-Along  Interests of such Tag-Along Member free
and clear of any Liens  (but such  membership  interests  shall  continue  to be
subject to the terms and provisions of this Agreement).

          (f) Survival of FR Right with respect to JAH Combined Alliance Shares.
The FR Right  of RSI  shall  also be  effective  with  respect  to a  Contingent
Transfer of any JAH Combined  Alliance Shares (as hereinafter  defined) from the
Effective Date until that date which is thirty (30) months after the date an IPO
is declared  effective  by the  Securities  and  Exchange  Commission  under the
provisions  of the 1933 Act.  The FR Right of RSI with respect to JAH under this
Section 6 shall survive the Term or the termination,  liquidation or dissolution
of the Company.

<PAGE>

          (g)  Joint  Brokerage  Account  or  Escrow  Account.  In the event the
Company is dissolved and  liquidated  prior to the  expiration of RSI's FR Right
with respect to JAH,  then for the purpose of  implementing  such FR Right,  JAH
shall  immediately  upon such  dissolution  and  liquidation:  (i)  deposit  all
securities  issued by Combined  Alliance that were distributed by the Company to
JAH  (collectively,  "JAH Combined  Alliance  Shares") in a brokerage account or
escrow  account  with Battle  Fowler LLP (counsel to JAH) or if such law firm is
unable or unwilling to serve as the escrowee,  then a law firm,  broker  dealer,
bank or trust  company  selected by RSI which is  reasonably  acceptable  to JAH
pursuant to an escrow  agreement  acceptable  to such  escrowee,  RSI and JAH in
their sole discretion; (ii) endorse the certificate or certificates representing
such JAH Combined  Alliance  Shares (and any  replacement  certificate)  with an
appropriate  legend to the effect  that such  shares are subject to the Right of
First  Refusal  provided  herein;  and (iii) deliver or cause to be delivered an
original duly authorized and executed written  acknowledgment of the escrowee in
form and  substance  reasonably  acceptable  to RSI that the  effect  that  such
escrowee will not deliver any  certificate  or replacement  certificate  without
receipt of appropriate documentation  demonstrating that RSI was advised of such
Contingent  Transfer.  RSI hereby  acknowledges  that the escrow  agent shall be
entitled to deliver any  certificate  or replacement  certificate  being held in
escrow at JAH's  direction if the escrow agent has not received a copy of the FR
Acceptance  Notice  from RSI during the  Acceptance  Period as  provided in this
Section 6 in accordance with the terms of the applicable escrow  agreement.  JAH
shall have the right to Pledge such JAH Combined Alliance Shares, subject to the
provisions  of Section  5(c)(v),  it being  acknowledged  and  agreed  that such
provisions  shall be interpreted as though the JAH Combined  Alliance Shares are
the Units described therein,  it being acknowledged that RSI's right to purchase
such securities under Section  5(c)(v)(B) shall expire if there is not a default
beyond  applicable notice and grace periods under such loan within such 30 month
period.  As a condition to the  establishment  of the account  described in this
Section  6(g),  the  operative  documents  with respect to the joint  account or
escrow  account  described in this Section 6(g) shall  expressly  state that JAH
shall be entitled to vote such shares,  receive all cash and stock dividends and
other distributions on such securities as and when paid by Combined Alliance and
that such  account  shall be closed  and such  securities  shall be  immediately
returned  to JAH  upon  expiration  of  RSI's  FR  Right  with  respect  to such
securities.

          (h) Covered Securities.  Notwithstanding any provision of this Section
6 to the contrary,  the FR Right shall apply only to the  securities of Combined
Alliance  purchased or acquired by the Company and such  securities  transferred
and  assigned  by the  Company  to its  Members  upon  liquidation  or any other
distribution.

     7. Tag-Along Rights.

          (a)  Qualifying  Sale.  If RSI or JAH  proposes to effect a Contingent
Transfer  of any or all of its Class A Units  then,  unless  JAH  exercises  its
rights under Section 16 with respect to such  Transfer,  each  Tag-Along  Member
shall have such rights (the  "Tag-Along  Rights") as provided in this Section 7.
Each  Tag-Along  Member may require RSI and JAH, as the case may be, and RSI and
JAH, as the case may be,  shall  cause,  such third party  purchaser to purchase
from each Tag-Along Member all, but not less than all, of the Tag Along Interest
of each such Tag-Along Member.

          (b) Notice of Transfer.  Each of RSI and JAH shall deliver a notice to
the Company and each other  Member of each  proposed  sale of all or part of its
Class A Units (the "Notice of  Transfer")  at least ten (10) business days prior
to the closing of such purchase and sale. A Notice of Transfer shall contain the
information  required to be  included in a Notice of Offer and a statement  that
the third party purchaser has been informed of the Tag-Along Rights provided for
in this Section 7 and has agreed in writing to purchase the membership  interest
in accordance with the terms of this Agreement  including,  without  limitation,
the Tag-Along Interests as provided by this Section 7.

<PAGE>

          (c) Exercise of Tag-Along  Rights.  A Tag-Along Right may be exercised
by a Tag-Along Member by delivery of a notice to the Company and RSI and JAH, as
the case  may be,  to such  effect  (the  "Tag-Along  Notice")  within  ten (10)
business  days after  receipt of the Notice of Transfer.  The  Tag-Along  Notice
shall  state the member of Class A Units of such Member to be sold to such third
party  purchaser.  Any Class A Units  purchased  from a Member  pursuant to this
Section 7 shall be at a price (per Unit) and upon such other  terms which are no
less favorable to such Member than that contained in the Notice of Transfer.

     8. Bring-Along Rights.

          (a) Subject Sale. In the event of any proposed Bring-Along  Qualifying
Sale, RSI shall have the right, but not the obligation (the "Bring-Along Right")
upon five (5) business  days' prior notice,  to require JAH, RFIA and/or Rieger,
as the case may be, to sell all,  but not less than all, of the same  percentage
of their  respective  Class A Units as RSI  proposed to sell to such third party
purchaser, at the same purchase price per Class A Unit, on the same closing date
and on the same other terms and conditions as RSI.

          (b) Number of Units  Subject  to a  Bring-Along  Right.  The number of
Class A Units  that a Member  obligated  to sell Class A Units  pursuant  to the
exercise of a Bring-Along Right is as follows:

               (i) If JAH is the Member  obligated  to sell Class A Units,  then
          the same proportion of Class A Units proposed to be sold by RSI to the
          total  number of Class A Units  then held by RSI;  provided,  that the
          Bring-Along  Right is subject to the right of JAH under Section 16 and
          provided,  further,  that the Bring-Along Right of RSI with respect to
          JAH is limited to the extent of a Transfer of fifty  percent  (50%) of
          RSI's Class A Units; and

               (ii) If any other Member is obligated to sell Class A Units, then
          the same proportion of Class A Units proposed to be sold by RSI to the
          total number of Class A Units then held by RSI.

          (c) Transfer and  Assignment.  On the closing date  specified  for the
purchase and sale of Class A Units subject to the Bring-Along  Right pursuant to
the exercise by RSI of its  Bring-Along  Right at the offices of the Company (x)
the party  purchasing such Class A Units shall pay the aggregate  purchase price
for such  Units to the  Member  obligated  to sell such  Units  pursuant  to the
exercise of the  Bring-Along  Right on the same terms and  conditions as regards
the other Members by wire transfer of  immediately  available  funds and (y) the
Member  obligated to sell such Units pursuant to the exercise of the Bring-Along
Right shall deliver to such purchaser the certificate or  certificates,  if any,
or an  assignment  of such  Class A Units  free and clear of any Liens (but such
Class A Units shall  continue to be subject to the terms and  provisions of this
Agreement).

     9. Rieger Call Option. Subject to the limitations set forth in this Section
9, Rieger hereby grants the Company the right and option, but not the obligation
(the "Rieger  Call  Option"),  to require  Rieger to sell all, but not less than
all,  of the Class A Units or all,  but not less than all,  of the Class B Units
issued to Rieger in exchange for its Initial Capital Contribution which have not
been Transferred  subsequent to the Effective Date (in each case, such Units are
referred to herein as the "Rieger Call Units") as follows:

          (a)  Exercise  Period.  At any time  during the period  commencing  on
January 30,  2001 and ending on June 29,  2002 Rieger  shall have the Rieger Put
Option with respect to all, but not less than all, of the Rieger Put Units.

<PAGE>

          (b) Manner of  Exercise  of the Rieger  Call  Option.  The Rieger Call
Option shall be exercised by the Company  delivering  to Rieger a notice to such
effect which  notice shall  specify the date for the closing of the purchase and
sale of the Rieger Call Units,  which date shall be not less than sixty (60) nor
more than  one-hundred  and  twenty  (120)  days  after the date such  notice is
delivered to Rieger.

          (c) Purchase  Price of the Rieger Call Units.  The aggregate  purchase
price at which the Rieger Call Units shall be  purchased  pursuant to the Rieger
Call Option shall be the Fair Market  Value of the Rieger Call Units;  provided,
that if there is a Capital Event within six (6) months after the exercise of the
Rieger Call Option the Fair Market Value shall be (increased or decreased)  (the
"Rieger Call Price  Adjustment")  to the extent  necessary so that such Purchase
Price  equals  the  amount  that  would  have been  calculated  had the  parties
considered such Capital Event in such computation.

          (d) Closing of the Rieger Call Option.  On the closing date  specified
in accordance  with Section 9(b) at the offices of the Company:  (i) the Company
shall pay the aggregate  purchase price of the Rieger Call Units to be purchased
pursuant  to the Rieger Call Option by wire  transfer of  immediately  available
funds;  and (ii) Rieger shall  deliver to the Company the stock  certificate  or
certificates  or an  assignment  of the Rieger Call Units in form and  substance
reasonably  acceptable to RSI to be purchased pursuant to the Rieger Call Option
free and clear of any Liens (but such Units shall  continue to be subject to the
terms and provisions of this Agreement).

          (e) Purchase  Price  Adjustment.  If the Rieger Call Price  Adjustment
would have  increased  such Fair Market  Value  amount of the Rieger Call Units,
then the amount of the Rieger Call Price Adjustment shall be paid by the Company
to Rieger (in the same form and under the same terms and  conditions  applicable
to such Capital Event). If the Rieger Call Price Adjustment would have decreased
the Fair  Market  Value of the Rieger  Call  Units,  then  Rieger  shall pay the
Company  the amount of such Rieger  Call Price  Adjustment  within 30 days after
notice to Rieger by the Company.

     10. Rieger Put Option. Subject to the limitations set forth in this Section
10,  the  Company  hereby  grants  Rieger  the  right  and  option,  but not the
obligation  (the "Rieger Put  Option"),  to require the Company to purchase all,
but not less than all,  of the Class A Units or all,  but not less than all,  of
the  Class B Units  issued  to  Rieger  in  exchange  for  its  Initial  Capital
Contribution  which have not been  Transferred  subsequent to the Effective Date
(in each case,  such Units are  referred to herein as the "Rieger Put Units") as
follows:

          (a) Exercise Period.  At any time during the period commencing on July
29, 1999 and ending on January 29, 2001 Rieger  shall have the Rieger Put Option
with respect to all, but not less than all, of the Rieger Put Units.

          (b) Manner of Exercise of the Rieger Put Option. The Rieger Put Option
shall be exercised by Rieger  delivering  to the Company a notice to such effect
which notice shall  specify the date for the closing of the purchase and sale of
the Rieger Put Units, which date shall be not less than sixty (60) nor more than
one-hundred and twenty (120) days after the date such notice is delivered to the
Company.


<PAGE>

          (c) Purchase  Price of the Rieger Put Units.  The  aggregate  purchase
price at which the Rieger Put Units  shall be  purchased  pursuant to the Rieger
Put Option shall be the Fair Market Value of the Rieger Put Units on the date of
the notice  specified  in Section  10(b);  provided,  that if there is a Capital
Event within six (6) months after the exercise of the Rieger Put Option the Fair
Market  Value  shall  be  (increased  or  decreased)   (the  "Rieger  Put  Price
Adjustment")  to the extent  necessary  so that such  Purchase  Price equals the
amount that would have been  calculated had the parties  considered such Capital
Event in such computation.

          (d) Closing of the Rieger Put Option. On the closing date specified in
accordance  with Section  10(b) at the offices of the  Company:  (i) the Company
shall pay the aggregate  purchase  price of the Rieger Put Units to be purchased
pursuant  to the Rieger Put Option by wire  transfer  of  immediately  available
funds;  and (ii) Rieger shall  deliver to the Company the stock  certificate  or
certificates  or an  assignment  of the Rieger  Put Units in form and  substance
reasonably  acceptable to RSI to be purchased  pursuant to the Rieger Put Option
free and clear of any Liens (but such Units shall  continue to be subject to the
terms and provisions of this Agreement).

          (e)  Purchase  Price  Adjustment.  If the Rieger Put Price  Adjustment
would have increased such Fair Market Value amount of the Rieger Put Units, then
the amount of the Rieger Put Price  Adjustment  shall be paid by the  Company to
Rieger (in the same form and under the same terms and  conditions  applicable to
such Capital Event). If the Rieger Put Price Adjustment would have decreased the
Fair Market Value of the Rieger Put Units, then Rieger shall pay the Company the
amount of such Rieger Put Price Adjustment within 30 days after notice to Rieger
by the Company.

     11. JAH A Membership Class Put Option. Subject to the limitations set forth
in this Section 11, JAH shall have the right and option,  but not the obligation
(the "JAH Put Option"),  exercisable in its sole  discretion,  to require RSI to
purchase all, but not less than all, of the JAH Put Units as follows:

          (a) Exercise Period. JAH shall have the JAH Put Option with respect to
all,  but not less than all,  of the JAH Put Units at any time during the period
commencing  on the date  hereof and  ending on the  earlier of (x) the date of a
Qualified IPO or (y) the date that is five years after the Effective Date.

          (b)  Suspension of the JAH Put Option.  In the event that the purchase
of Class A Units pursuant to JAH Put Option would (i) violate  applicable law or
(ii) (unless the JAH Put Option has been previously exercised in accordance with
this Section 11) conflict with the Bring-Along  Right provided for in Section 8,
then only to the extent of such  violation  or conflict the JAH Put Option shall
be suspended;  provided,  however,  that when  applicable law or the Bring-Along
Right no longer prohibits the purchase of such Class A Units, the JAH Put Option
shall be reinstated with the same effect as if it had become  exercisable on the
date such suspension had become  effective.  To the extent that any Units may be
sold under the JAH Put  Option not in  violation  of  applicable  law and not in
conflict with the Bring-Along  Right,  the JAH Put Option shall not be suspended
to such extent. In addition,  the JAH Put Option shall not be suspended pursuant
to the  provisions of this Section  11(b):  (i) more than three times during any
annual  period,  nor for more than an  aggregate  of ninety (90) days during any
annual  period;  or (ii) from and after the date that is one month  prior to the
expiration of the JAH Put Option.

<PAGE>

          (c)  Termination of the JAH Put Option.  Notwithstanding  the Terms of
this Agreement, the JAH Put Option shall terminate the earlier of the date that:
(i) (unless the JAH Put Option has been previously  exercised in accordance with
this  Section  11) RSI is  obligated  to  sell  all of its  Class  A Units  in a
Contingent  Transfer  in  accordance  with  the  terms  and  conditions  of this
Agreement  or otherwise in a bona fide  transaction;  provided  that a notice of
such proposed sale is delivered to JAH at least fifteen (15) business days prior
to the  closing  of such  purchase  and  sale  (in the  event  such  sale is not
consummated  the JAH Put Option  shall  continue);  (ii) the date of a Qualified
IPO; (iii) five (5) years after the date of the Effective Date; or (iv) the date
that JAH is obligated to sell all of its Class A Units  (unless such Transfer is
not consummated in accordance with the terms and conditions applicable thereto).

          (d) Manner of Exercise of the JAH Put Option. The JAH Put Option shall
be exercised by JAH delivering to RSI a notice to such effect which notice shall
specify  the date for the  closing  of the  purchase  and sale of JAH's  Class A
Units,  which date shall be not less than  ninety (90) nor more than one hundred
and twenty  (120) days after the date that the Fair Market  Value of the JAH Put
Units is determined in accordance with this Agreement.

          (e) Purchase Price of the JAH Put Units. The aggregate  purchase price
at which the JAH Put Units  shall be  purchased  pursuant  to the JAH Put Option
shall be the Fair  Market  Value of such Class A Units on the date of the notice
specified in Section 11(d) determined in accordance with Section 28.

          (f) Closing of the JAH Put Option.  On the closing  date  specified in
accordance  with Section 11(d) at the offices of the Company:  (i) RSI shall pay
the aggregate  purchase  price of the JAH Put Units to be purchased  pursuant to
the JAH Put Option by wire transfer of immediately available funds; and (ii) JAH
shall deliver to RSI the certificate or  certificates,  if any, or an assignment
of the JAH Put Units in form and  substance  reasonably  acceptable to RSI to be
purchased  pursuant  to the JAH Put Option free and clear of any Liens (but such
Units  shall  continue  to be  subject  to the  terms  and  provisions  of  this
Agreement).

          (g) Termination  Date. The provisions of this Section 11 shall survive
the Term or the termination, liquidation or dissolution of the Company.

          (h)  Default  Call  Option.  In the  event  that RSI  fails to pay the
aggregate  purchase  price for the Class A Units upon the closing date specified
in accordance with Section 11(d) other than as a result of an Excused Condition,
then in addition to all other rights and remedies  available to JAH at law or in
equity,  JAH shall have the right, but not the obligation,  to purchase all, but
not less than all of the Class A Units then owned by RSI at an  aggregate  price
equal to 80% of the Fair Market Value of such Units, it being  acknowledged  and
agreed that the amount  equal to 20% of such  aggregate  Fair Market Value shall
reduce the amount of damages that JAH would otherwise be entitled to as a result
of such  default by RSI.  Such right of JAH may be  exercised on or prior to the
date that is 60 days  after the date of such  default or breach  upon  notice to
such effect by JAH to RSI,  which notice shall  specify the date for the closing
of such  purchase and sale of RSI's Class A Units,  which date shall not be less
than five (5),  nor more than 120 days  after the date that the  aggregate  Fair
Market  Value of RSI's  Class A Units is  determined  in  accordance  with  this
Agreement.  On the closing date specified in accordance with this Section 11(h),
RSI  shall  deliver  to JAH the  certificate  or  certificates,  if  any,  or an
assignment  of the  interest  of RSI being  purchased  by JAH  pursuant  to this
Section 11(h) in form and substance reasonably  acceptable to JAH free and clear
of any Liens  (but such  Units  shall  continue  to be  subject to the terms and
provisions of this  Agreement) in exchange for and upon receipt of the aggregate
purchase price for such interests.

          (i) Co-Obligation of Reckson. Reckson Services Industries Inc., hereby
acknowledges and agrees that it, as a primary obligor,  is jointly and severally
liable with respect to the  obligations of RSI under this Section 11 to the full
extent of such obligations, subject to any defenses, counterclaims, set-offs and
other rights of RSI with respect to JAH.

<PAGE>

     12. D Membership Class Call and Put Options. Subject to the limitations set
forth in this  Section 12: (i) JAH hereby  grants RSI the right and option,  but
not the obligation (the "D Class Call Option") to require JAH and its affiliates
to sell all,  but not less than all,  of the Class D Units  owned by JAH and its
affiliates (the "Subject D Units"); and (ii) RSI hereby grants JAH the right and
option,  but not the  obligation  (the "D Class Put Option"),  to require RSI to
purchase all, but not less than all, of the Subject D Units.

          (a) Exercise Period.

               (i) RSI shall have the D Class Call  Option  with  respect to the
     Subject D Units of JAH at any time during the period commencing on February
     1, 1999 and ending on February 28, 1999.

               (ii) JAH shall  have the D Class Put Option  with  respect to the
     Subject D Units of JAH at any time  from and after for a period  commencing
     on February 1, 2000 and ending on May 31, 2000 (the "D Class Put Period").

          (b) Manner of Exercise of such Options.

               (i) The D Class Call Option shall be exercised by RSI  delivering
     to JAH a notice to such effect which notice shall  specify the date for the
     closing of the  purchase  and sale of Subject D Units,  which date shall be
     not less than five (5) nor more than fifteen (15)  business  days after the
     date such notice is delivered to JAH.

               (ii) The D Class Put Option shall be exercised by JAH  delivering
     to RSI a notice to such effect which notice shall  specify the date for the
     closing of the purchase and sale of JAH's Subject D Units, which date shall
     be not less than five (5) nor more than  fifteen (15)  business  days after
     the date such notice is delivered to RSI.

          (c)  Purchase  Price of the Subject D Units.  The  aggregate  purchase
price at which the Subject D Units shall be purchased shall equal (x) $6,500,000
plus all interest  accrued on the Initial  Acquisition  Loan from the  Effective
Date  through the date of the closing of the  purchase and sale of the Subject D
Units,  if such Units are  purchased  pursuant to the D Class Call Option or (y)
$8,500,000 plus all accrued  interest on the Initial  Acquisition  Loan from the
Effective  Date  through the date of the closing of the purchase and sale of the
Subject D Units if such Units are purchased  pursuant to the D Class Put Option.
RSI shall have the right to offset from such  amount the amount,  if any, of the
outstanding  principal amount of the Initial  Acquisition Loan as of the date of
the closing of the  purchase  and sale of the Subject D Units  pursuant to the D
Class Call Option or the D Class Put Option, plus accrued and unpaid interest as
of the date of the closing of the purchase and sale of the Subject D Units.

          (d) Letter of Credit.  As credit  support for the  aggregate  purchase
price for the  Subject D Units  pursuant  to the D Class Put  Option,  RSI on or
prior to the  Effective  Date RSI shall deliver to JAH an  irrevocable  stand-by
letter of credit from Chase Manhattan Bank N.A. substantially in the form of the
specimen attached hereto as Exhibit C with any modifications thereto approved by
JAH which approval shall not be  unreasonably  withheld,  delayed or conditioned
(the  "Letter  of  Credit")  for an  amount  equal to  $5,649,988  which  may be
immediately drawn upon in the event RSI fails to pay the purchase price pursuant
to the D Class Put  Option as and when due.  RSI shall keep the Letter of Credit
in force until the earlier of (x) May 31, 2000 or (y) the date RSI purchases the
Subject D Units pursuant to the D Class Call Option or the D Class Put Option.

<PAGE>

          (e) Closing of the D Class  Option.  On the closing date  specified in
accordance  with Section 12(b) at the offices of the Company:  (i) RSI shall pay
the aggregate  purchase  price of the Class D Units to be purchased  pursuant to
the D Class Call Option or the D Class Put Option by certified or official  bank
check or by wire transfer of immediately available funds; (ii) RSI shall deliver
to JAH a signed release or satisfaction of the Initial  Acquisition  Loan in the
form attached  hereto as Exhibit D evidencing  payment-in-full;  (iii) JAH shall
deliver to RSI the certificate or certificates,  if any, or an assignment in the
form attached hereto asE C of the D Class Put Units to be purchased  pursuant to
the D Class Put Option free and clear of any Liens (but such Class D Units shall
continue to be subject to the terms and provisions of this Agreement);  and (iv)
JAH shall deliver a duly executed  notice to Chase  Manhattan  Bank N.A. (with a
copy to RSI)  directing  Chase  Manhattan  Bank N.A. to terminate  the letter of
credit referred to in Section 12(d) and take, at the request and expense of RSI,
such other  actions  required by Chase  Manhattan  Bank N.A. to  terminate  such
letter of credit.

          (f)  Survival  of the D Class  Option.  The D Class Put  Option  shall
survive the Term or the termination, liquidation or dissolution of the Company.

     13. Governance.

          (a) Covenant by Each Member. Each Member hereby agrees to take, at any
time and from time to time, all action necessary (including, without limitation,
voting all of its membership  interests in person or by proxy,  calling  special
meetings of the Members  holding C Membership  Class  membership  interests or D
Membership  Class  membership  interests and executing  and  delivering  written
consents in lieu thereof) to effect the provisions of this Section 13.

          (b) Manager.

<PAGE>

               (i) The Member holding the Class D Units may elect or appoint any
person or entity as the Manager of the Company (the "Manager"). Unless otherwise
agreed by RSI, JAH and RFIA (the  agreement  of any such Person  being  required
only if at such time it is a Member),  the Manager shall not receive any fee for
serving as the  manager but shall be  reimbursed  for all  expenses  incurred on
behalf of the  Company's  business.  Each Member  holding Class C Units shall be
reimbursed  for all out of pocket  third party  professional  fees and  expenses
incurred on behalf of the Company's  business on the same basis that the Manager
is reimbursed for such expenses.  The Initial  Manager shall be RSI. The Manager
may  delegate  any or all of its  duties  to  hereunder  pursuant  to a  written
agreement.  It is  acknowledged  and agreed  that the  Manager may enter into an
agreement  with an Affiliate of RSI providing for such Affiliate to exercise the
rights  of the  Company  provided  under  the  terms  and  provisions  of the CA
Agreement  and the  Merger  Agreement.  Such  Affiliate  shall not  receive  any
compensation  from the Company under such  agreement but shall be reimbursed for
all reasonable and customary expenses and disbursements.  Subject to the express
provisions of this  Agreement  the Manager  shall have the  exclusive  power and
authority  including,  without limitation,  the power and authority  customarily
afforded  the  board  of  directors  and  the   stockholders  of  a  corporation
incorporated  in the State of Delaware to manage the business and affairs of the
Company.  In this regard,  except as otherwise  expressly  provided herein,  the
Manager  shall have all power and  authority to approve any  transaction  of the
Company,  manage, and direct the management and the business and affairs of, the
Company including,  without limitation,  the power to exercise all rights of the
Company  under the CA Agreement  and under the Merger  Agreement.  Any power not
delegated by the Manager  pursuant to this  Agreement or any separate  agreement
shall remain with the  Manager.  Approval of, or action taken by, the Manager in
accordance  with the terms of this Agreement  shall  constitute  approval of, or
action by, the Company and shall be binding on each of the Members.

               (ii) The Manager  shall serve until the  completion of his or its
term  (which term shall  initially  be for three (3) years and shall be extended
for an additional year upon each annual  anniversary of this Agreement) or until
such  earlier  date as: (1) the  removal of the  Manager  for cause,  by written
notice of the Member holding the Class D Units;  provided,  however,  that until
the  expiration of the Exercise  Period with respect to the D Class Call Option,
the  consent of Scott  Rechler of his  designee  shall be  required  in order to
remove the Manager, such consent to be based on a reasonable good-faith judgment
that "cause" does exist;  or (2) the  resignation or death or liquidation of the
Manager.  For the purpose of this Agreement  "cause" shall mean the  intentional
misconduct or gross  negligence of the Manager.  Upon the removal,  resignation,
death or liquidation of the Manager,  the Members  holding the D Class Units may
designate  a  successor  who shall  serve for the  remainder  of the term of the
Manager.

               (iii) Any Member holding Class D Units may call a special meeting
of such Members.  RSI may call a special  meeting of the Members holding Class A
Units or Class C Units.  Special meetings of such Members shall require at least
forty-eight (48) hours' prior written or telephonic  notice to all such Members,
unless such notice shall have been waived in writing by all such Members,  which
notice  shall  identify  the  purpose  of  the  meeting  or the  business  to be
transacted.  Each such Member may vote by delivering his or its proxy to another
Member holding such Units. Such Members may participate in a meeting by means of
conference telephone or similar  communications  equipment by means of which all
persons   participating   in  the  meeting  can  hear  one  another,   and  such
participation shall constitute presence in person at such meeting.  Such Members
may act  without a meeting if the  action  taken is  approved  in writing by the
requisite Members.

          (c) Officers. The Company shall have such officers who shall have such
power and  authority  and such duties as  determined by the Manager from time to
time. The Company shall initially  appoint each of Scott Rechler and Jon Halpern
as  "Co-Chairmen"  which  position shall not be a position with any authority to
enter into  contracts or otherwise  commit or obligate the Company in any manner
without the prior  approval of the Manager.  Any officer or  Co-Chairman  of the
Company may be removed by the Manager at any time with or without cause, subject
to any  agreement  between such  officer or  Co-Chairman  and the  Manager,  the
Co-Chairmen and the officers shall each serve without compensation.

<PAGE>

          (d) Combined Alliance  Directors.  The directors and committee members
which the Company is permitted to  nominate,  select or appoint  pursuant to the
terms  and  conditions  of the CA  Agreement  shall be  nominated,  selected  or
appointed  by the Manager on behalf of the Company;  provided,  that prior to an
IPO, the Company shall appoint Jon Halpern as a member of the Board of Directors
and Executive Committee of Combined Alliance and, if the Company can appoint two
or more members to the Strategic Steering  Committee of Combined Alliance,  such
Strategic Steering Committee, in all cases, subject to removal for cause (as may
be  determined  between the Manager and any such  appointee  from time to time);
provided,  further,  that if the Board of Directors of Combined Alliance will be
reelected or in any way changed in connection with, or in  contemplation  of, an
IPO and the  Company  then has the  power to elect  or  appoint  at least  three
directors,  then the Company will, to the fullest extent  permitted under the CA
Agreement,  use its  reasonable  efforts to  nominate  and elect or appoint  Jon
Halpern  as a  member  of the  Combined  Alliance  Board  of  Directors  at such
election.  In addition,  the individuals  elected or appointed by the Company to
the  Strategic  Steering  Committee of Combined  Alliance  shall  include  Scott
Rechler or his designee,  Jon Halpern and any other individual designated by the
Manager,  who shall be subject to the  approval  of RSI and JAH (which  approval
shall not be unreasonably withheld or delayed or conditioned). The rights of Jon
Halpern set forth in this Section 13(d) with respect to election or  appointment
to the Board of Directors,  Executive Committee and Strategic Steering Committee
of Combined Alliance shall pass upon the death or disability of Jon Halpern to a
JAH  appointee who is  reasonably  acceptable to the Manager.  The Company shall
require  that any equity  interest  in  Combined  Alliance or option or right to
acquire  any equity  interest  in  Combined  Alliance  issued to any  individual
appointed by the Company to serve on the Combined Alliance board of directors or
any  committee  thereof  solely in their  capacity as such director or committee
member be assigned to the Company.

          (e)  Limitations.  Notwithstanding  any  provisions  contained in this
Agreement to the  contrary,  the Company  shall not,  and the Manager  shall not
cause the  Company to except  with the  affirmative  consent  (a  "Supermajority
Vote") of the Members holding more than 50% of the Class C Units, consummate any
of the following actions (each, a "Significant Decision"):

               (i)  Commencing  any business or line of business  other than the
holding,  managing and selling,  pledging or  otherwise  realizing  the economic
value of the Combined  Alliance  Shares held by the Company and  exercising  its
rights and performing its obligations under the CA Agreement;

               (ii)  The  incurrence  of  any   indebtedness   by  the  Company,
including,  without limitation,  any indebtedness between the Company and any of
its Members or their respective Affiliates;

               (iii) The merger or consolidation of the Company;

               (iv)  The  sale  of all  or  substantially  all  of the  Combined
Alliance Shares owned by the Company or that number of Combined  Alliance Shares
which,  immediately after such Transfer, would result into the Qualifying Series
C  Beneficial  Holders not having  Beneficial  Ownership  of at least 20% of the
Series C Adjusted Fully Diluted  Capitalization  (as such capitalized  terms are
defined by the CA  Agreement),  in each case,  other than in connection  with an
IPO;

               (v) The  liquidation  or  dissolution of the Company prior to the
date of an IPO other than in accordance with Section 20 hereof;

               (vi) The filing on behalf of the  Company of a petition  pursuant
to the United States Bankruptcy Code (Title 11, U.S.C.), as amended;

               (vii) Any  recapitalization of the Company, any changes in number
of Units, any exchanges,  conversions, new issuances or redemptions of equity in
the Company, except as expressly provided herein; or

               (viii)  The  selection  or change in the tax  allocations  to the
extent required by Section 19(g).

<PAGE>

     14. Additional Contributions.

          (a) Capital Call.  If, at any time and from time to time,  the Manager
determines  that the Company  requires funds in addition to the cash on hand for
the Company to purchase  additional  Combined  Alliance Shares or any securities
issued  by  Combined  Alliance  or its  controlled  Affiliates  pursuant  to the
exercise of its rights under the CA  Agreement or to pay or otherwise  discharge
or settle  obligations of the Company under the Merger Agreement or redeem Class
A Units  issued  pursuant to the options  described in Section 2(l) or to redeem
such options  ("Necessary  Funds"),  then a notice shall be given to all Members
holding Class A Units (a "Capital Call Notice") stating the terms and conditions
of the offering of additional membership interest to such Members, the amount of
the Necessary  Funds  required and the number and type of such  securities to be
purchased or the other relevant  information  regarding the intended use of such
Necessary Funds.

          (b) Capital Call  Objectives.  The Members  acknowledge and agree that
each  Member  holding  Class  A Units  shall  be  provided  the  opportunity  to
contribute  up to its  pro  rata  share  of any  Necessary  Funds  based  on its
ownership  of  Class  A Units  and  that  Members  who do not  contribute  their
respective  pro rata  share in full  shall have  their  equity  interest  in the
Company (as  represented  by their Class A Units) diluted on a fair market value
basis in  accordance  with the  provisions  of this  Section  14. The  following
example illustrates the method by which fair market dilution of equity interests
shall be determined for purposes of this Agreement:

               (i) Assume that there are 1,000 Class A Units; that a Member owns
a 10% A Class  Percentage  Interest  (100 Class A Units);  that the Capital Call
Value of the Company  determined in accordance  with this Agreement prior to the
Capital Call Notice and the contribution of Necessary Funds is $4,000,000;  that
the aggregate  contribution of Necessary  Funds of $1,000,000;  that such Member
does not  contribute  any  Necessary  Funds;  and that  each  other  Member  has
contributed such Member's portion of the Necessary Funds on a pro rata basis.

               (ii) The provisions of this Section 14 would result in a dilution
of such Member as follows,  subject to readjustment as a result of the operation
of Section 14(h) below:

                    (A) The amount of the Necessary Funds which the Member has a
               right  to  contribute  is  equal  to (I)  that  Member's  A Class
               Percentage Interest (10%) multiplied by (II) the aggregate amount
               of such Necessary Funds  ($1,000,000) (that is: 10% $1,000,000 or
               $100,000)  divided by (III) the fair market  value of the Company
               immediately  prior to the Capital  Call Notice plus the amount of
               the Necessary Funds to be contributed to the Company as stated in
               the  Capital  Call  Notice,   assuming  that  the  other  Members
               contribute the total amount of Necessary Funds  ($4,000,000  fair
               market value plus the $1,000,000  contribution of Necessary Funds
               or $5,000,000); which equals 100,000 / 5,000,000 or 0.02 or 2%.

                    (B) The equity  interest of such Member  after the  dilution
               caused  by it not  contributing  Necessary  Funds  is the  equity
               percentage  of such Member  prior to the Capital Call Notice less
               the amount of such dilution,  that is: 10% less 2%, which results
               in an equity  percentage  equal to 8% after the  dilution of such
               Member.

<PAGE>

          (c)  Determination  of Number of Class A Units to be Issued  and Sold.
The Company  shall obtain the  Necessary  Funds by the issue and sale of Class A
Units (the "Additional  Shares").  The maximum number of Additional Shares which
may be issued  and sold shall be  determined  on the basis of the  Capital  Call
Value of the Company on the date of the Capital Call Notice and shall equal: (i)
the number of Class A Units prior to the Capital Call Notice; (ii) multiplied by
a fraction,  the  numerator of which is the  aggregate  amount of the  Necessary
Funds and the  denominator  of which is the  Capital  Call Value of the  Company
immediately prior to the Capital Call Notice . Using the above illustration, the
number of Additional Shares would equal 1,000 * ($1,000,000 / $4,000,000) or 250
Class A Units.  The  purchase  price per  Additional  Share (the "NF per Share")
shall  equal  the  aggregate  amount of  Necessary  Funds to be  contributed  in
accordance  with the Capital  Call  Notice  divided by the  aggregate  number of
Additional Shares.  Using the above  illustration,  the NF per Share would equal
$1,000,000 / 250 or $4,000 per share. Accordingly, if all Additional Shares were
issued and sold at the NF per Share the Company would obtain the total amount of
the Necessary Funds.

          (d) Pre-Emptive  Rights;  Subscription for Additional  Shares.  Within
five (5)  business  days after the date that a Capital  Call Notice is delivered
(the "Subscription  Acceptance Period"), each Member holding Class A Units shall
have the  right,  but not the  obligation,  to  subscribe  for the  purchase  of
Additional  Shares on a pro rata basis;  that is up to the number of  Additional
Shares equal to: (i) the number of Class A Units held by such Member immediately
prior to the Capital Call Notice ; (ii) multiplied by a fraction,  the numerator
of which is the number of Additional  Shares and the denominator of which is the
total number of issued and outstanding  Class A Units  immediately  prior to the
Capital Call Notice. The Company shall offer Additional Shares to the Members in
the manner stated in the Capital Call Notice at a purchase price per share equal
to the NF per Share.  Any Member who provides the Company with a notice prior to
the expiration of the Subscription  Acceptance Period that it shall purchase all
of the Additional Shares offered to such Member in accordance with the terms and
conditions  stated  in such  Capital  Call  Notice  is  herein  called  a "Fully
Subscribing  Member" and each other Member is herein referred to as a "Non-Fully
Subscribing Member".  Each Non-Fully Subscribing Member who provides the Company
with a notice prior to the expiration of the Subscription Acceptance Period that
it will purchase some,  but not all, of the  Additional  Shares offered to it is
herein  called a  "Partly  Subscribing  Member",  and  together  with the  Fully
Subscribing Member, the "Subscribing Members".

<PAGE>

          (e) Notice of Subscription  Deficit.  Promptly after the expiration of
the Subscription Acceptance Period, the Company shall give notice to each Member
setting  forth:  (i) the name of each  Non-Fully  Subscribing  Member;  (ii) the
number of  Additional  Shares which each  Non-Fully  Subscribing  Member did not
subscribe to purchase in accordance with the applicable Capital Call Notice; and
(iii) the  aggregate  amount of  Additional  Shares  which all of the  Non-Fully
Subscribing  Members  declined to purchase  pursuant to such Capital Call Notice
(such  total  amount as the same may be reduced by any shares  purchased  by the
Fully Subscribing  Members in the manner  hereinafter set forth is herein called
the "Additional  Subscription Shares").  Within five (5) business days after the
giving of such notice (the  "Subscription  Deficit  Contribution  Period"),  the
Fully  Subscribing  Members  shall have the right,  but not the  obligation,  to
subscribe for the purchase of the Additional  Subscription  Shares on a pro rata
basis. Those Fully Subscribing Members electing to subscribe for the purchase of
Additional  Subscription  Shares  shall  provide a notice to the Company to such
effect on or prior to the expiration of the  Subscription  Deficit  Contribution
Period.  Such  notice  shall  also  state  the  amount,  if any,  of  Additional
Subscription  Shares in  excess of such  Member's  pro rata  amount  ("Remaining
Shares")  which  such  Member  would  purchase  in  the  event  that  all of the
Additional  Subscription  Shares  are not  purchased  by the  Fully  Subscribing
Members.  The  Remaining  Shares  will be  purchased  by the  Fully  Subscribing
Members,  first in the  proportion  of the  number of Class A Units held by such
Member   (assuming  the  purchase  of  the  Additional   Shares  and  Additional
Subscription  Shares) and then such  Remaining  Shares will be  allocated to the
Fully  Subscribing  Members in  successive  rounds of  allocations  (which  such
allocations  shall  be  deemed  to be  made  simultaneously)  so  that  in  each
allocation  the then  unallocated  Remaining  Shares are allocated to such Fully
Subscribing  Members  in the  proportion  of the number of Class A Units held by
such Member  (assuming  the  purchase of the  Additional  Shares and  Additional
Subscription  Shares and Remaining  Shares then allocated to such Member) but in
no event shall any Remaining Shares be allocated to a Fully  Subscribing  Member
in an amount in excess of the amount  specified  by such Member in its notice to
the Company specifying the amount of Additional  Subscription  Shares which such
Member will purchase.

          (f)  Number  of  Additional  Shares;  Use of  Necessary  Funds.  It is
acknowledged  and agreed  that for the  purposes  of  determining  the  dilution
pursuant to this  Section 14, the number of  Additional  Shares  shall equal the
number  of  Additional  Shares  actually  issued  and sold with  respect  to the
applicable Capital Call Notice. The Necessary Funds received by the Company from
the issue and sale of the  Additional  Shares  shall be used for the purchase of
the Combined Alliance securities or for such other purpose stated in the Capital
Call Notice.

          (g) Subscription  Closing.  On the date (the  "Subscription Due Date")
that the Additional Shares are issued and sold by the Company to the Subscribing
Members in accordance  with the procedures  described in the Capital Call Notice
at the  offices of the  Company,  the  Company  shall  issue and deliver to each
Subscribing  Member a certificate  representing the number of Additional  Shares
which such  Subscribing  Member  subscribed for, if such Class A Units are to be
represented  by  certificates,  or a copy of the  Schedule  I as  amended by the
Manager to reflect the  issuance by the  Company of such  Additional  Shares and
such Member shall pay to the Company by a wire transfer of immediately available
funds  an  amount  equal  to  such  Additional  Shares   (including   Additional
Subscription  Shares)  multiplied  by the NF per Share price.  In the event of a
default by a Subscribing  Member to purchase their Additional  Shares (including
Additional  Subscription  Shares) on the  Subscription  Due Date (the "Defaulted
Shares"),  then each Member that is a Subscribing Member shall have the right to
purchase the Defaulted Shares to the extent that such  Subscribing  Member had a
right  to  purchase  Remaining  Shares  pursuant  to  Section  14(e),  it  being
acknowledged  that the date for the  purchase and sale of the  Defaulted  Shares
shall be the Subscription Due Date.

          (h) Intentionally Omitted.

<PAGE>

          (i)   Limitation   of  JAH  Right  to  Purchase   Additional   Shares.
Notwithstanding anything in this Agreement to the contrary, the aggregate amount
of Necessary  Funds which JAH shall have the right to  contribute to the Company
shall be  limited  to an  amount  equal to JAH's  pro rata  amount  of the first
$23,157,895  of Necessary  Funds  contributed  to the Company by the purchase of
Additional  Shares  pursuant to any Capital Call  Notices;  excluding  Necessary
Funds required to satisfy the obligations of the Company under the provisions of
the  Merger  Agreement,   including,  without  limitation,  the  indemnification
provisions and the funding of the  Shareholder  Contribution  by the Company and
Necessary  Funds used to fund  operational  costs and  expenses  of the  Company
(e.g.,  legal and accounting and investment  banking fees and  disbursements) to
the extent not paid by the  Company  from gross  receipts.  Notwithstanding  the
foregoing to the contrary,  the amount of such  Necessary  Funds which JAH shall
have a right to contribute  to the Company by the purchase of Additional  Shares
shall be  increased to the extent that the weighted  average  consolidated  debt
ratio of Combined  Alliance is less than 50% (as  conclusively  evidenced by the
quarterly balance sheet of Combined  Alliance) from and after the Effective Date
to the date  that an  aggregate  of  $23,157,895  of  Necessary  Funds is raised
pursuant to Capital Call Notices. Furthermore, and notwithstanding any provision
herein to the contrary,  from the Effective  Date to the earlier to occur of (x)
the second  anniversary  of the  Effective  Date or (y) the date of an IPO,  JAH
shall have the right to purchase  Additional  Shares to the extent  necessary to
maintain  an A Class  Percentage  Interest  of 17.80%,  provided,  that,  in all
events,  it is acknowledged and agreed that JAH's right to contribute  Necessary
Funds by the  purchase of  Additional  Shares is on a use or forfeit  basis.  In
addition,  as a separate  limitation  to JAH's right to purchase any  Additional
Shares,  JAH  shall  not  have the  right  to  purchase  any  Additional  Shares
representing JAH's pro rata interest in any Class A or Class B Units Transferred
by JAH to Rieger and  subsequently  Transferred  by Rieger and  purchased by the
Company pursuant to the Company's right of first refusal under the Rieger Letter
Agreement or otherwise.

          The following example  illustrates the adjustment  described in clause
(A) above:  assume that the Company issues a Capital Call Notice for $25,000,000
of Necessary  Funds for the purchase of securities  issued by Combined  Alliance
and  that the  consolidated  debt  leverage  of  Combined  Alliance  during  the
applicable measurement period is 30%. Absent the adjustment in clause (A) above,
JAH's  right to  purchase  Additional  Shares  would be  limited to its pro rata
amount of the first $23,157,895 of Necessary Funds which,  assuming no change in
JAH's initial A Class Percentage Interest,  is equal to 23.75% of $23,157,895 or
$5,500,000.  The  adjustment  provided  in clause  (A) above is equal to (A) the
product of the amount of the limit of Necessary Funds which JAH would be able to
contribute  (which  assuming  no other  adjustments  is  equal  to  $23,157,895)
multiplied  by 50% and  divided by the  consolidated  debt  leverage of Combined
Alliance during the applicable  measurement  period (30%) less (B) the amount of
the  limit of  Necessary  Funds  which JAH  would be able to  contribute  (which
assuming  no  other  adjustments  is  equal  to  $23,157,895).   Therefore,  the
adjustment to such amount is equal to [$23,157,895 * 0.5 / 0.3] - $23,157,895 or
$38,596,492 - $23,157,895  or $15,438,597  and therefore  JAH's pro rata amount,
assuming a 23.75% membership interest, would equal $9,166,666.77.

          (j)  Obligation  to  Purchase  Combined  Alliance  Shares.  Subject to
Section  14(k) and Section 16,  prior to the date an IPO is declared  effective,
the  Manager  shall  cause the  Company to  purchase  any  securities  issued by
Combined Alliance that the Company has a right to purchase pursuant to the terms
and  conditions  of  Section  4.3  (Rights of First  Refusal)  and  Section  7.1
(Preemptive Rights) of the CA Agreement to the extent:

               (i) the Manager determines in his or its sole discretion; or

               (ii) of a Member's A Class  Percentage  Interest of the number of
          securities  issued by Combined  Alliance which the Company has a right
          to  purchase  if (x) such Member  demands  such  exercise at least two
          business  days prior to the date the  Company's  right to so  purchase
          such securities expires pursuant to the terms and provisions of the CA
          Agreement and (y) tenders to the Company the aggregate  purchase price
          of such securities.

<PAGE>

          In the event that the Manager determines not to exercise the preferred
right to  purchase  securities  of  Combined  Alliance  on behalf of the Company
pursuant to Section 4.3 and Section 7.1 of the CA  Agreement,  the Manager shall
provide  telecopier notice of such determination to each of the Members no later
than  five (5)  business  days  prior to the date that such  right  will  expire
pursuant to the terms and conditions of the CA Agreement (with written notice to
follow promptly by telecopier and overnight courier or personal delivery if such
notice was by telephone).

          (k) Limitation to the Company's  Right to Purchase  Combined  Alliance
Shares.  It is  acknowledged  and agreed that the CA  Agreement  provides  RSI a
preferred  right to  purchase  securities  of  Combined  Alliance  which are (x)
subject  to the right of first  refusal  thereunder  or (y)  issued by  Combined
Alliance.  Such  preferred  right of RSI continues  until RSI has the Beneficial
Ownership (as defined by the CA Agreement) of 30% of the Series C Adjusted Fully
Diluted  Capitalization  (as such  term is  defined  by the CA  Agreement).  Any
purchase by the Company of any such  securities  at the  direction of or for the
benefit of RSI pursuant to such preferred  right shall be paid for solely by RSI
or its  Affiliates  and shall be allocated  by the Company  solely to RSI by the
issuance of an  appropriate  amount of  additional  Class A Units to RSI so that
RSI's A Class  Percentage  Interest  immediately  after  such  Class A Units are
issued and paid  provides  RSI with the sole  economic  benefit of the  Combined
Alliance  securities  purchased  pursuant to such preferred  right of RSI. It is
acknowledged  and  agreed  that after such  preferred  right of RSI,  there is a
general  right of first  refusal  and  preemptive  right  provided  under the CA
Agreement  accruing  to the benefit of all holders of  specified  securities  of
Combined  Alliance,  including without limitation Reckson Office Centers LLC, an
affiliate of RSI. Any  purchases of Combined  Alliance  securities  by any other
holders of Combined Alliance securities in which RSI has a Beneficial  Ownership
and the preferred right of RSI to purchase such securities of Combined  Alliance
shall be included in determining  whether RSI has received the 30% threshold set
forth above in this Section 14(k).

     15.  Substitution  of Rights  Upon  Change of Majority of Series C Stock in
Combined Alliance.

          (a) Intended Effect.  It is the intention of RSI and JAH that at JAH's
option the governance and liquidity  rights set forth in this Agreement shall be
transferred to JAH at such time as JAH owns a Beneficial Ownership of a Majority
of the Shares of Series C  Preferred  Stock (as  defined  by the CA  Agreement);
provided, that simultaneously  therewith RSI shall be entitled to certain of the
rights of JAH set forth in this Agreement.

          (b)  Triggering  Event.  The terms and  provisions  of this Section 15
shall be effective  upon written notice to such effect by JAH to RSI on or prior
to thirty  (30) days from the date that JAH has a  Beneficial  Ownership  (which
ownership shall not include the number of Class A Units acquired by JAH directly
or  indirectly  from Rieger in any  Transfer  in which  Reckson did not have the
right to  purchase  such Units  pursuant  to a right of first  refusal  provided
hereunder)  of a  Majority  of  the  Shares  of  Series  C  Preferred  Stock  (a
"Governance Triggering Event").

          (c) Substitution of Rights.

               (i)  Upon  a  Governance  Triggering  Event,  the  Manager  shall
     immediately  resign and,  assuming  the D Class  Interest  Call Option or D
     Class Interest Put Option has previously been exercised, RSI shall transfer
     and assign all of its Class D Units to JAH to the effect  that JAH shall be
     appointed the Manager.

               (ii) Upon a Governance Triggering Event, the following amendments
     shall automatically be made to this Agreement without any further action by
     any party hereto or the payment of any costs, fees or amounts:

<PAGE>

                    (A) The rights provided in Section 13 regarding the right of
          Jon  Halpern to be  nominated,  elected or  appointed  to the Board of
          Directors,  Executive  Committee  and  Steering  Committee of Combined
          Alliance shall immediately  become the right of RSI or any designee of
          RSI for as long as RSI holds any Class A Units.

                    (B) The rights  provided in Section 11 regarding  the right,
          but not the  obligation to require the purchase of Class A Units shall
          be  immediately  amended so that (A) RSI shall have the JAH Put Option
          and JAH shall be the obligated party under the JAH Put Option; (B) the
          JAH Put Units  shall mean all,  but not less than all,  of the Class A
          Units issued to RSI in  accordance  with Section 2 in exchange for its
          Initial  Capital   Contribution   which  have  not  been  subsequently
          Transferred  and all other  provisions  shall remain in full force and
          effect, as amended by this Section.

                    (C) The rights provided in Section 7 regarding the Tag-Along
          Right of JAH shall immediately  become the Tag-Along Right of RSI with
          respect  to any such  transaction  by JAH,  and JAH shall be the party
          obligated under such Tag-Along Right, as amended by this Section.

                    (D)  The  right  of  Jon   Halpern  to  be   appointed   the
          "Co-Chairman" of the Company shall immediately become the right of RSI
          or any individual designated by RSI.

                    (E) The FR Right of RSI with  respect to the Units  owned by
          RFIA and Rieger  shall become the FR Right of JAH with respect to such
          Units, accordingly, RSI shall no longer have an FR Right.

                    (F) Section 14 (i) shall be deleted.  Accordingly, JAH shall
          not be  restricted  in the  amount  of  Necessary  Funds  that  it may
          contribute to the Company pursuant to any Capital Call.

                    (G) The  rights of JAH under  Section  16 shall  immediately
          become the rights of RSI.

               (iii) It is  acknowledged  and agreed that no  provision  of this
     Section 15 shall suspend,  terminate or otherwise affect the JAH Put Option
     provided for in Section 12.

          (d) Reversion of Rights.  The terms and  provisions of this  Agreement
shall  again be amended  to fully  reverse  the effect of all of the  amendments
specified in Section 15(c)  immediately  upon the date that RSI has a Beneficial
Ownership (which ownership shall include (be increased) by the number of Class A
Units  acquired by JAH  directly or  indirectly  from Rieger in any  Transfer in
which Reckson did not have the right to purchase such Units  pursuant to a right
of first  refusal  provided  hereunder)  of a Majority of the Shares of Series C
Preferred Stock.

          (e) Consideration of Certain Permitted  Transferees.  For the purposes
of this Section, the ownership of JAH and RSI shall include the ownership of any
Transferee in a Transfer effected in accordance with Sections 5(c)(i), (ii ) and
(vi).


<PAGE>

     16. JAH Right of First Refusal to Maintain Group Ownership. Notwithstanding
anything in this Agreement to the contrary, JAH shall have the right to purchase
any Class A Units  proposed  to be  Transferred  by any other  Member at a price
equal to the Third Party Price (or a pro rata portion  thereof in the case of an
exercises  by JAH of its rights  hereunder  with respect to less than all of the
Class  A  Units  proposed  to  be  Transferred)  if:  (i)  such  Transfer  would
(immediately  upon the  consummation of such Transfer)  result in the Qualifying
Series C Beneficial  Holders not having Beneficial  Ownership of at least 20% of
the Series C Adjusted Fully Diluted  Capitalization  (as such capitalized  terms
are defined by the CA  Agreement);  and (ii) the Company or RSI had the right to
purchase  such Units and neither the  Company  nor RSI  exercises  such right to
purchase such Units;  provided,  that,  each of the Company and RSI shall give a
notice to JAH of its intention  not to so exercise such purchase  right at least
two (2) business days prior to expiration of such right and shall give a copy of
a notice  exercising  such purchase  right,  if any, to JAH. This right shall be
exercisable  by JAH in accordance  with the same  procedures as are set forth in
Section 6 with respect to the FR Right of RSI (provided that any exercise by JAH
of this right  shall not be  subject to any  Tag-Along  Right  under  Section 7)
during the period  commencing on the date  immediately  following the Acceptance
Period until the date that is ten days after the  Acceptance  Period upon notice
to such effect to the Selling Member.

     17. Accounting Provisions.

          (a) Fiscal and  Taxable  Year.  The  fiscal  and  taxable  year of the
Company shall be the calendar year.

          (b) Books and Accounts.

               (i) Complete and  accurate  books and accounts  shall be kept and
maintained for the Company at the Company's  principal  place of business.  Such
books and  accounts  shall be kept for  fiscal and tax  purposes  on the cash or
accrual  basis,  as the Manager  shall  determine,  and shall  include  separate
accounts for each Member.  A list of the names and  addresses of the Members and
their  respective  membership  interest shall be maintained as part of the books
and  records  for the  Company.  Each Member or such  Member's  duly  authorized
representative, at such Member's own expense and upon delivering advance written
notice to the  Company,  shall at all  reasonable  time have  access to, and may
inspect and make copies of, such books and accounts and any other records of the
Company.

               (ii) All funds  received by the Company shall be deposited in the
name of the  Company  in the  bank  account  or  accounts  of the  Company,  and
withdrawals  therefrom  shall be made upon the  signature of the  individual  or
individuals  designated  from  time to  time by the  Manager.  In the  sole  and
absolute  discretion of the Manager,  all deposits and other funds not needed in
the  operation of the  Company's  business may be deposited in  interest-bearing
bank  accounts,   in  money  market  funds,   or  invested  in  treasury  bills,
certificates of deposit, U.S. government  security-backed  repurchase agreements
or similar money market instruments,  or funds investing in any of the foregoing
or similar types of investments.

          (c)  Financial  Reports.  The  Manager  shall  endeavor to cause to be
prepared  after the end of each  taxable  year of the Company  and filed,  on or
before their respective due dates (as the same may be extended), all federal and
state income tax returns of the Company for such taxable year and shall take all
action as may be  necessary  to permit  the  Company's  regular  accountants  to
prepare and timely file such returns.  Form 1065 (Schedule K-1) shall be sent to
each Member after the end of each taxable year  reflecting the Member's pro rata
share of income, loss, credit and deductions for such taxable year.

<PAGE>

          (d) Tax Elections.  Any elections  required or permitted to be made by
the Company  under the Internal  Revenue Code of 1986,  as amended (the "Code"),
shall be made by the Manager in such manner as the Manager shall  determine.  In
the  event of an audit of the  Company  by the  Internal  Revenue  Service  (the
"IRS"),  RSI  shall  act  as the  "tax  matters  partner"  pursuant  to  Section
6231(a)(7)  of the Code,  and such tax matters  partner shall comply with all of
its  obligations  as  such  under  the  Code  and  the  regulations  promulgated
thereunder.

          (e) Expenses.  To the extent practicable,  all expenses of the Company
shall be billed directly to, and be paid by, the Company.

     18.  Profits  Interest.  Reference  is  hereby  made to the  Rieger  Letter
Agreement  regarding,  among  other  matters,  the right of Rieger to  receive a
Profits Interest (as described therein) equal to the Accrued Benefit (as defined
therein). The Company shall pay to Rieger the amount of the Accrued Benefit upon
any Capital Event (as defined herein).

     19. Distributions and Allocations.

          (a) Definitions.  As used in this Agreement, the following terms shall
have the following meanings:

               (1) "Capital  Account"  means,  with  respect to any Member,  the
     Capital Account maintained for such Member in accordance with the following
     provisions:

                    (A) To each Member's Capital Account there shall be credited
          (x)  such   Member's   Capital   Contributions,   (y)  such   Member's
          distributive  share of  Profits,  and (z) the  amount  of any  Company
          liabilities  assumed  by such  Member  or  which  are  secured  by any
          property  distributed  to  such  Member.  The  principal  amount  of a
          promissory  note  which  is  not  readily  traded  on  an  established
          securities market and which is contributed to the Company by the maker
          of the note (or a Member  related to the maker of the note  within the
          meaning  of  Regulations  Section  1.704-1(b)(2)(ii)(c))  shall not be
          included in the Capital  Account of any Member until the Company makes
          a  taxable  disposition  of the  note or  until  (and  to the  extent)
          principal  payments  are  made on the  note,  all in  accordance  with
          Regulations Section 1.704-1(b)(2)(iv)(d)(2);

                    (B) To each Member's  Capital Account there shall be debited
          (A) the  amount  of money and the Gross  Asset  Value of any  property
          distributed  to  such  Member   pursuant  to  any  provision  of  this
          Agreement,  (B) such Member's distributive share of Losses and (C) the
          amount of any  liabilities  of such  Member  assumed by the Company or
          which are secured by any  property  contributed  by such Member to the
          Company;

                    (C) In the event of a Transfer of  Interests  in  accordance
          with the terms of this Agreement,  the transferee shall succeed to the
          Capital  Account  of the  transferor  to the  extent it relates to the
          Transfer of Interests; and

                    (D) In determining  the amount of any liability for purposes
          of subparagraphs  (i) and (ii) above there shall be taken into account
          Code Section  752(c) and any other  applicable  provisions of the Code
          and Regulations.

<PAGE>

          The foregoing  provisions  and the other  provisions of this Agreement
          relating to the maintenance of Capital Accounts are intended to comply
          with  Regulations  Section  1.704-1(b),  and shall be interpreted  and
          applied in a manner consistent with such Regulations. In the event the
          Manager  reasonably  shall  determine that it is prudent to modify the
          manner in which the Capital Accounts, or any debits or credits thereto
          (including,   without  limitation,   debits  or  credits  relating  to
          liabilities  which are secured by contributed or distributed  property
          or which are assumed by the Company or any  Members)  are  computed in
          order to  comply  with such  Regulations,  the  Manager  may make such
          modification, provided that it is not likely to have a material effect
          on the amounts distributed to any Person pursuant to Article XI hereof
          upon the dissolution of the Company.  If the provisions of Regulations
          Section  1.704-1(b)(2)(iv)  do not provide  guidance  with  respect to
          adjustments to Capital Accounts,  then the Manager also shall (i) make
          any  adjustments  that are  necessary or  appropriate  (x) to maintain
          equality between the Capital Accounts of the Members and the amount of
          capital reflected on the Company's balance sheet, as computed for book
          purposes,  (y) to maintain  consistency  with the underlying  economic
          arrangement of the members;  and (z) to be in accordance  with Federal
          tax accounting principles;  all in accordance with Regulations Section
          1.704-1(b)(2)(iv)(q),  and (ii) make any appropriate  modifications in
          the event  unanticipated  events might  otherwise cause this Agreement
          not to comply with Regulations Section 1.704-1(b),  provided that such
          modifications  are not likely to have a material effect on the amounts
          distributed  to any person  pursuant  to  Article  XI hereof  upon the
          dissolution of the Company.

               (2) "Gross  Asset  Value"  means with  respect to any asset,  the
     asset's adjusted basis for federal income tax purposes, except as follows:

                    (A) The initial  Gross Asset Value of any asset  contributed
          by a Member to the  Company  shall be the gross fair  market  value of
          such asset,  as  determined  by the Manager  provided that the initial
          Gross Asset Values of the Combined Alliance Shares  contributed to the
          Company  pursuant to Section 2 shall be the Fair Market  Value of such
          securities as of the Effective Date;

                    (B) The Gross Asset  Values of all Company  assets  shall be
          adjusted to equal their  respective  gross fair market values  (taking
          Code Section 7701(g) into account), as determined by the Manager as of
          the following times: (A) the acquisition of an additional  interest in
          the Company by any new or existing  Member in exchange for more than a
          de minimis Capital  Contribution;  (B) the distribution by the Company
          to a Member of more than a de minimis  amount of Company  property  as
          consideration for an interest in the Company;  and (C) the liquidation
          of  the   Company   within   the   meaning  of   Regulations   Section
          1.704-1(b)(2)(ii)(g), provided that an adjustment described in clauses
          (A) and (B) of  this  paragraph  shall  be  made  only if the  Manager
          reasonably determines that such adjustment is necessary to reflect the
          relative economic interests of the Members in the Company;

<PAGE>

                    (C) The  Gross  Asset  Value of any item of  Company  assets
          distributed  to any Member  shall be  adjusted to equal the gross fair
          market value (taking Code Section  7701(g) into account) of such asset
          on the date of distribution as determined by the Manager; and

                    (D) The  Gross  Asset  Values  of  Company  assets  shall be
          increased (or  decreased) to reflect any  adjustments  to the adjusted
          basis of such assets  pursuant to Code Section  734(b) or Code Section
          743(b),  but only to the extent that such  adjustments  are taken into
          account  in  determining  Capital  Accounts  pursuant  to  Regulations
          Section 1.704-1(b)(2)(iv)(m) and subparagraph (F) of the definition of
          "Profits" and  "Losses";  provided,  however,  that Gross Asset Values
          shall not be adjusted  pursuant to this subparagraph (D) to the extent
          that  an  adjustment  pursuant  to  subparagraph  (B) is  required  in
          connection  with a  transaction  that  would  otherwise  result  in an
          adjustment pursuant to this subparagraph (D).

          If the Gross Asset Value of an asset has been  determined  or adjusted
          pursuant to subparagraph  (B) or (D) of this paragraph (2), such Gross
          Asset Value shall  thereafter  be adjusted by the  depreciation  taken
          into  account  with  respect to such asset,  for purposes of computing
          Profits and Losses.

               (3)  "Losses"  has the  meaning  set forth in the  definition  of
     "Profits" and "Losses."

               (4) "Net  Cash  Flow"  means (i) all  receipts  of cash and other
     property  (measured  at its fair market  value) other than arising out of a
     Capital Event including,  without limitation,  cash dividends from Combined
     Alliance Shares and interest and dividends from investments;  less (ii) all
     payments and  disbursements by the Company  including such for the purchase
     of securities issued by Combined Alliance and the payment of expenses.

               (5)  "Preferred  Return"  shall have the meaning set forth in the
     Rieger Letter Agreement.

               (6) "Profits" and "Losses" mean, for each taxable year, an amount
     equal to the  Company's  taxable  income  or loss,  respectively,  for such
     taxable year,  determined in accordance  with Code Section 703(a) (for this
     purpose,  all items of income,  gain,  loss,  or  deduction  required to be
     stated  separately  pursuant to Code Section 703(a)(1) shall be included in
     taxable  income  or  loss),   with  the  following   adjustments   (without
     duplication):

                    (A) Any income of the Company  that is exempt  from  federal
          income tax and not otherwise  taken into account in computing  Profits
          or Losses  pursuant to this definition of "Profits" and "Losses" shall
          be added to such taxable income or loss;

                    (B)  Any  expenditures  of the  Company  described  in  Code
          Section   705(a)(2)(B)   or  treated  as  Code  Section   705(a)(2)(B)
          expenditures  pursuant to Regulations Section  1.704-1(b)(2)(iv)  (i),
          and not  otherwise  taken into account in computing  Profits or Losses
          pursuant  to this  definition  of  "Profits"  and  "Losses"  shall  be
          subtracted from such taxable income or loss;

<PAGE>

                    (C) In the event the Gross Asset Value of any Company  asset
          is adjusted  pursuant to subparagraphs (B) or (C) of the definition of
          Gross Asset Value,  the amount of such adjustment  shall be treated as
          an item of gain (if the adjustment  increases the Gross Asset Value of
          the asset) or an item of loss (if the  adjustment  decreases the Gross
          Asset Value of the asset) from the disposition of such asset and shall
          be taken into account for purposes of computing Profits or Losses;

                    (D) Gain or loss resulting from any  disposition of property
          with respect to which gain or loss is  recognized  for federal  income
          tax  purposes  shall be computed by reference to the Gross Asset Value
          of the  property  disposed of,  notwithstanding  that the adjusted tax
          basis of such property differs from its Gross Asset Value;

                    (E) If the Gross  Asset Value of an asset  differs  from its
          adjusted  basis  for  federal  income  tax  purposes,  in  lieu of the
          depreciation,  amortization,  and other cost recovery deductions taken
          into account in computing such taxable income or loss,  there shall be
          taken into  account  depreciation  in an amount  which  bears the same
          ratio to such  beginning  Gross Asset Value as the federal  income tax
          depreciation,  amortization, or other cost recovery deduction for such
          taxable year bears to such  beginning  adjusted  tax basis;  provided,
          however, that if the adjusted basis for federal income tax purposes of
          an asset at the  beginning of such taxable year is zero,  depreciation
          shall be determined with reference to such beginning Gross Asset Value
          using any reasonable method selected by the Manager;

                    (F) To the extent an adjustment to the adjusted tax basis of
          any Company  asset  pursuant to Code  Section  734(b) or Code  Section
          743(b)    is    required,     pursuant    to    Regulations    Section
          1.704-(b)(2)(iv)(m)(2) or (4), to be taken into account in determining
          Capital  Accounts  as  a  result  of  a  distribution  other  than  in
          liquidation of a Member's interest in the Company,  the amount of such
          adjustment  shall be  treated  as an item of gain  (if the  adjustment
          increases the basis of the asset) or loss (if the adjustment decreases
          such basis) from the disposition of such asset and shall be taken into
          account  for  purposes  of  computing  Profits  or Losses and shall be
          specially  allocated to the Member or Members to whom such  adjustment
          relates.

                    (G) Any  Profit  or Loss  attributable  to a  Capital  Event
          ("Profits from Capital Events" and "Losses from Capital Events") shall
          not be taken into account.

                    (H) Rules  similar to clauses (A) through (F) above shall be
          used to determine  Profits from Capital Events and Losses from Capital
          Events.

               (7)  "Proceeds  of a Capital  Event" shall mean the excess of (i)
     the amount of cash and fair market value of other property  received upon a
     Capital Event,  over (ii) the costs and expenses incurred by the Company in
     connection  with such Capital Event  including the costs of converting  any
     property received to cash.

               (8)  "Regulation"  means the income tax  regulations  promulgated
     from time to time by the U.S. Department of the Treasury.

          (b) Distributions.

<PAGE>

               (1) Distributions of Net Cash Flow. Except as otherwise  required
     by  this  Agreement  or by  law,  Net  Cash  Flow  (as  defined)  shall  be
     distributed or applied  promptly after the receipt of such Net Cash Flow as
     follows:

                    (i) First,  to the  payment of any  currently  due debts and
          liabilities  of the Company  which are not  intended to be paid out of
          the Proceeds of a Capital Event;

                    (ii)  Next,  to the  setting up of any  reserves  reasonably
          necessary to provide for any actual  obligations  of the Company which
          are  reasonably  expected  to accrue or be incurred in the next fiscal
          period, for example, accounting and legal fees;

                    (iii) Last, the balance, if any to the Members holding Class
          A Units and Class D Units in accordance with their  respective A Class
          Percentage   Interests   and  the  amount   (.01%  of  the   aggregate
          distributions to the Members) attributable to the Class D Units.

               (2)  Distribution  of  Proceeds  of a  Capital  Event.  Except as
     otherwise required by this Agreement or by law, Proceeds of a Capital Event
     shall be  distributed to the Members  holding Class A Units,  Class B Units
     and Class D Units or applied, as follows:

                    (i) First,  to the payment of any debts and liability of the
          Company;

                    (ii)  Next,  to the  setting up of any  reserves  reasonably
          necessary to provide for any actual  obligations  of the Company which
          are reasonably expected to accrue or to be incurred in the next fiscal
          period  or in  connection  with  a  liquidation  of the  Company  or a
          redemption of the Rieger Profits Interest;

                    (iii)  Next,  to  the  Members  holding  Class  A  Units  in
          proportion  to their A Class  Percentage  Interests,  up to an  amount
          equal to the unpaid Preferred Return;

                    (iv) Next,  to the  Members  holding  Class B Units up to an
          amount equal to the Accrued Benefit; and

                    (v) The  balance,  if any,  to the Members  holding  Class A
          Units and Class D Units in  accordance  with their  respective A Class
          Percentage  Interests and amount (.01% of the aggregate  distributions
          to the Members) attributable to the Class D Units.

               (3)  No  Return  of  Distributions.  No  Member  shall  have  any
     obligation  to  refund to the  Company  any  amount  that  shall  have been
     distributed to such Member pursuant to this Agreement, subject, however, to
     the rights of any third party creditor under law.

          (c)  Allocation of Profits,  Losses,  Profits from Capital  Events and
Losses from Capital Events.


<PAGE>

               (1) Profits and Losses  shall be allocated to the Class A Members
     and the  Class D  Members  in  accordance  with  their  respective  Class A
     Percentage Interests and amount (.01% of the aggregate distributions to the
     Members) attributable to the Class D Units.

               (2) Profits from Capital Events shall be allocated as follows:

                    (i)  First,  to the Class A Members  to the extent of and in
          proportion  to the  excess  of (a)  the  Losses  from  Capital  Events
          previously  allocated  to the  Class A  Members  pursuant  to  Section
          19(c)(3)(ii),  over (b) the  aggregate  amount of Profits from Capital
          Events  previously  allocated to such Members  pursuant to this clause
          (i).

                    (ii) Next,  to the Class A Members and the Class D Member to
          the extent of and in  proportion  to the excess of (a) the Losses from
          Capital  Events  previously  allocated  to such  Members  pursuant  to
          Section  19(c)(3)(i),  over (b) the  aggregate  amount of Profits from
          Capital Events  previously  allocated to such Member  pursuant to this
          clause (ii).

                    (iii) Next, to the Class A Members and the Class D Member to
          the extent of and in  proportion  to the  excess of (a) the  aggregate
          Preferred  Return  paid  and to be paid to such  Members  pursuant  to
          Sections  19(b)(2)(iii)  and  20(d)(iv),  but only to the extent  such
          amount  represents  payment of the 20% preferred total return pursuant
          to clause (i) of Paragraph A.1. of the Rieger Letter  Agreement,  from
          inception of the Company through the close of the current taxable year
          of the Company,  over (b) the  aggregate  Profits from Capital  Events
          previously allocated to such Members pursuant to this clause (iii);

                    (iv) Next to the Class B Member up to an amount equal to (a)
          the excess of the distributions of Proceeds of a Capital Event paid to
          the Class B Member pursuant to Sections 19(b)(2)(iv) and 20(d)(v) from
          conception  of the  Company  through a date 60 days after the close of
          the  current  taxable  year of the  Company,  over  (b) the  aggregate
          Profits from Capital Events previously allocated to the Class B Member
          pursuant to this clause (iv) and Section 19(c)(4); and

                    (v) The  balance,  if any,  to the Class A  Members  and the
          Class D Member to the extent of and in proportion to the  distribution
          of  Proceeds  of a Capital  Event  that  would  have been made to such
          Members  if  there  was  additional  Proceeds  of a  Capital  Event to
          distribute  pursuant  to  Section  19(b)(2)(v)  equal to the amount of
          Profits from Capital Events remaining to be allocated pursuant to this
          clause (v).

               (3) Losses from Capital Events shall be allocated as follows:

                    (i) First,  to the Class A Members and the Class D Member to
          the extent of and in proportion to the aggregate  Profits from Capital
          Events allocated to such Members pursuant to Section 19(a)(v); and

                    (ii) The balance, if any, to the Class A Members.

               (4)  Allocation of Income related to Redemption of Class B Units.
     Anything  hereto to the  contrary  notwithstanding,  if the  Company  shall
     dispose of property  for the purpose of  obtaining  cash to redeem all or a
     portion of the Class B Units, such income shall be allocated to the Class B
     Member.

<PAGE>

          (d) Allocations  between Assignor and Assignee Members. In the case of
a  Transfer,  the  assignor  and  assignee  shall  each be  entitled  to receive
distributions  of Net Cash Flow and  allocations of Net Profits or Net Losses as
follows:

                    (i) Unless the assignor  and assignee  agree to the contrary
          and  shall  so  provide  in the  instrument  effecting  the  Transfer,
          distributions  shall  be  made  to  the  person  owning  the  Member's
          Membership Interest on the date of the distribution; and

                    (ii)  Profits or Losses  shall be allocated by the number of
          days of the fiscal year each person held the Member's Interest.

          (e) Tax Credits.  Any Company tax credits shall be allocated among the
Members in proportion to their respective Percentage of Interests.

          (f) Deficit Capital Accounts.  Except as otherwise  provided under the
Act,  no Member  shall be  required  at any date to make up any  deficit in such
Member's Capital Account.

          (g) Tax Allocations: Code Section 704(c).

          In accordance with Code Section 704(c) and the Regulations thereunder,
income,  gain,  loss, and deduction with respect to any property  contributed to
the capital of the Company shall,  solely for tax purposes,  be allocated  among
the Members so as to take account of any variation between the adjusted basis of
such  property to the Company for federal  income tax  purposes  and its initial
Gross Asset Value  (computed in  accordance  with the  definition of Gross Asset
Value) using such method as the Manager shall select with the consent of JAH and
RFIA, which consent shall not be unreasonably withheld, delayed or conditioned.

          In the event the Gross Asset  Value of any  Company  asset is adjusted
pursuant to subparagraph (ii) of the definition of Gross Asset Value, subsequent
allocations  of income,  gain,  loss,  and deduction  with respect to such asset
shall take account of any variation between the adjusted basis of such asset for
federal  income tax  purposes  and its Gross  Asset  Value in the same manner as
under Code Section 704(c) and the Regulations thereunder.

          Any elections or other decisions relating to such allocations shall be
made by the  Manager in any manner  that  reasonably  reflects  the  purpose and
intention of this  Agreement.  Allocations  pursuant to this  Section  19(g) are
solely for purposes of federal,  state, and local taxes and shall not affect, or
in any way be taken into account in computing,  any Member's  Capital Account or
share  of  Profits,  Losses,  other  items,  or  distributions  pursuant  to any
provision of this Agreement.

          20. Liquidation and Termination of the Company.

          (a) Time Period.  The Manager may, at its  discretion,  liquidate  the
Company  upon the  earlier to occur of (i) the fifth  (5th)  anniversary  of the
Effective Date provided that RSI can procure for the benefit of JAH the seats on
the Alliance  Board of Directors,  Executive  Committee  and Strategic  Steering
Committee  provided in Section 13 hereof with  respect to the period prior to an
IPO and (ii) the tenth  (10th)  anniversary  of the  Effective  Date;  provided,
however,  that the Company shall be liquidated  within sixty (60) days following
the consummation of an IPO.

<PAGE>

          (b) General.  Upon the termination of the Company,  the Company) shall
be liquidated in  accordance  with this Section 20 and the Act. The  liquidation
shall be  conducted  and  supervised  by the  Manager,  or if there  shall be no
Manager,  by a person  who shall be  designated  for such  purpose by the Member
holding  the Class D Units or,  if there is no such  designation  by the D Class
Members,  by the Member  holding a majority of the Class A Units (the Manager or
person  for  such  purpose  so  designated  being  herein  referred  to  as  the
"Liquidating  Agent").  The  Liquidating  Agent shall have all of the rights and
powers with respect to the assets and  liabilities  of the Company in connection
with the  liquidation and termination of the Company that the Manager would have
with  respect to the assets and  liabilities  of the Company  during the term of
this Agreement including,  without limitation, and notwithstanding any provision
contained in this  Agreement to the  contrary,  the ability to liquidate  and/or
sell any or all of the Combined  Alliance Shares without the necessity to obtain
any Member's consent.  Without limiting the foregoing,  the Liquidating Agent is
hereby  expressly  authorized  and  empowered to execute and deliver any and all
documents  necessary or desirable to effectuate the  liquidation and termination
of the Company and the transfer of any asset or  liability  of the Company.  The
Liquidating Agent shall have the right from time to time, by revocable powers of
attorney,  to  delegate  to one or more  persons  any or all of such  rights and
powers and such  authority and power to execute and deliver  documents,  and, in
connection  therewith,  to fix the reasonable  compensation of each such person,
which  compensation  shall  be  charged  as  an  expense  of  liquidation.   The
Liquidating  Agent is also  expressly  authorized to sell the  Company's  assets
and/or to  distribute  the  Company's  property  to the  Members or other  third
parties subject to liens and the terms and provisions of this Agreement.

          (c) Statements on  Termination.  Each Member shall be furnished with a
statement prepared by the Company's regular accountants setting forth the assets
and liabilities of the Company as of the date of complete liquidation,  and each
Member's share thereof.  Upon compliance with the distribution plan set forth in
this Agreement,  the Members shall cease to be such, and the  Liquidating  Agent
shall execute,  acknowledge and cause to be filed where  appropriate under law a
Certificate of Dissolution of the Company.

          (d) Priority on  Liquidation.  The  Liquidating  Agent  shall,  to the
extent  feasible,  liquidate  and sell the  tangible  assets and the  intangible
assets of the Company  other than any  Combined  Alliance  Shares as promptly as
shall be practicable. To the extent the proceeds are sufficient therefor, in the
Liquidating  Agent's opinion,  the proceeds of such liquidation shall be applied
and   distributed  in  the  following   order  of  priority  (the   "Liquidation
Distribution"):

                    (i) To pay the costs and  expenses  of the  liquidation  and
          termination;

                    (ii) To pay the  matured or fixed debts and  liabilities  of
          the Company;

                    (iii)  To  establish   any   reasonable   reserve  that  the
          Liquidating Agent may deem necessary for any contingent,  unmatured or
          unforeseen liability of the Company;

                    (iv) To the Class A Members in  proportion  to their Class A
          Percentage Interests, an amount equal to any unpaid Preferred Return;

                    (v) To the  redemption of the Class B Units for an aggregate
          redemption price equal to any unpaid Accrued Benefit, unless otherwise
          agreed by the Class C Members;

                    (vi) To the Members in accordance with clause (v) of Section
          19(b)(2).

<PAGE>

          (e) Distribution of Combined  Alliance  Shares.  If at the date of the
termination of the Company,  the Company then owns Combined  Alliance  Shares or
any other  securities  of Combined  Alliance,  then subject to the  distribution
provided in Section 20(d) above, all such securities shall be distributed to the
Members holding Class A Units (pro rata on the basis of their respective Class A
Units) and the Member holding the Class D Units as follows:

                    (i)  All  Combined  Alliance  Shares  of  Combined  Alliance
          allocable to JAH,  Rabinowitz  and Rieger shall be converted  into, or
          exchange for, shares of the securities of Combined  Alliance  pursuant
          to the terms  thereof and such  shares  shall be  distributed  to such
          Member pro rata on the basis of their respective Class A Units.

                    (ii) All other  shares of  securities  of Combined  Alliance
          shall be  distributed  to the  Members  pro rata on the basis of their
          respective Class A Units.

                    (iii) All  Combined  Alliance  Shares of  Combined  Alliance
          allocable to RSI shall be distributed to RSI.

          (f) Distribution of Other Non-Liquid Assets. Subject to Section 20(f),
if the Liquidating  Agent shall reasonably  determine that it is not practicable
to liquidate all of the assets of the Company,  then the Liquidating Agent shall
cause the fair market value of the assets not so  liquidated to be determined by
appraisal by an independent  appraiser.  Such assets, as so appraised,  shall be
retained or distributed by the Liquidating Agent as follows:

                    (i) The Liquidating  Agent shall retain assets having a fair
          market value equal to the amount, if any, by which the net proceeds of
          liquidated   assets  are   insufficient   to  satisfy  the  debts  and
          liabilities of the Company (other than any debt or liability for which
          neither the Company nor the Members are personally liable), to pay the
          costs  and  expenses  of  the  dissolution  and  liquidation,  and  to
          establish  reserves,  all subject to the provisions of this Agreement.
          The  foregoing  shall  not be  construed,  however,  to  prohibit  the
          Liquidating  Agent  from  distributing,  pursuant  to this  Agreement,
          property  subject  to  liens  at the  value  of the  Company's  equity
          therein.

                    (ii) The remaining assets  (including,  without  limitation,
          receivables,  if any) shall be  distributed  to the  Members by way of
          undivided  interests  therein in such proportions as shall be equal to
          the  respective  amounts to which each Member is entitled  pursuant to
          this Agreement  (including  recognizing any priorities provided for in
          this  Agreement).  If, in the judgment of the  Liquidating  Agent,  it
          shall not be  practicable  to  distribute  to each Member an undivided
          aliquot share of each asset,  the  Liquidating  Agent may allocate and
          distribute specific assets to one or more Members as tenants-in-common
          as the  Liquidating  Agent shall  determine to be fair and  equitable,
          taking into  consideration,  inter alia, the basis for tax purposes of
          each asset distributed. Notwithstanding any provision contained herein
          to the  contrary,  if the  Liquidating  Agent  shall for any reason be
          unable to liquidate and/or sell the Company's intangible assets in the
          course of any liquidation, then the parties hereto hereby instruct the
          Liquidating Agent to, and the Liquidating Agent shall,  subject to the
          terms and  provisions  of this  Section  20,  distribute  each of such
          intangible  assets  to the  Members  as  co-owners  with an  undivided
          interest  in the whole and unless  otherwise  agreed to by the parties
          hereto to the contrary,  each Member to whom an intangible asset shall
          have  been  distributed  shall  have the full  right  to  exploit  the
          intellectual property rights contained therein without being obligated
          to account or pay to the other Member or Members for any  royalties or
          other revenues received therefrom.

<PAGE>

                    (iii)  Nothing  contained  in this  Agreement is intended to
          cause any in-kind distributions to be treated as sales for value.

          (g) Orderly  Liquidation.  A reasonable  time shall be allowed for the
orderly  liquidation  of  the  assets  of  the  Company  and  the  discharge  of
liabilities to creditors so as to minimize the losses normally  attendant upon a
liquidation.

     21. Loans and Advances.  If any Member,  manager or any of their respective
Affiliates shall loan or advance any funds to the Company,  such loan or advance
shall not be deemed a  contribution  to the capital of the Company and shall not
in any respect  increase such  Member's  Percentage  Membership  Interest in the
Company.  Such loan or advance shall  constitute an obligation  and liability of
the Company. Unless otherwise agreed in writing between the Members, the Manager
and  the  Company,  the  Members,  the  managers  and  any of  their  respective
Affiliates shall not have any personal obligation or liability for the repayment
of such loans and the same shall be collectible  only from Company  assets.  Any
reference in this Agreement to the payment of debts,  obligations or liabilities
of the  Company  shall be deemed to  include  any such  loans  from a Member,  a
manager,  and any of their  respective  Affiliates,  to the extent  that law and
agreements  to which the  Company  is a party or is subject  permit,  and to the
extent that the terms of such loans may require,  such loans from a Member,  the
managers  or any of their  respective  Affiliates,  shall be paid ahead of other
general debts, obligations and liabilities of the Company.

     22. Exculpation and Indemnification of Managers, Members and Affiliates.

          (a)  Exculpation.   Notwithstanding   any  other  provisions  of  this
Agreement,  whether  express  or  implied,  or  obligation  or duty at law or in
equity,  no Member or manager,  nor any officer or employee of the Company shall
be liable to the  Company or any other  person or entity for any act or omission
taken or omitted by any such Person or any Affiliate of any such Person which is
within the scope of authority granted to any such Person or any Affiliate of any
such  Person by this  Agreement,  provided  that such act or  omission  does not
constitute a breach of any  representation,  warranty,  covenant or agreement of
this Agreement, fraud, willful misconduct, bad faith or gross negligence.

          (b) Indemnification.

<PAGE>

                    (i) The Company shall indemnify any person or entity who was
          or is a party or is threatened  to be made a party to any  threatened,
          pending  or  completed  action,  suit or  proceeding,  whether  civil,
          criminal,  administrative  or  investigative  (other  than  an  action
          initiated  by or in the  right  of the  Company  in which  action  the
          Company ultimately  prevails) by reason of the fact that such party is
          or was a Member, manager, officer,  employee, or agent of the Company,
          or is or was  serving  at the  request  of the  Company  as a manager,
          director,  officer,  employee,  trustee  or agent of  another  limited
          liability company or corporation, partnership, joint venture, trust or
          other enterprise,  from and against expenses (including attorneys' and
          accountants'  fees and  disbursements),  judgments,  fines and amounts
          paid in settlement,  actually and reasonably  incurred  (collectively,
          "Losses")  by such  party in  connection  with  such  action,  suit or
          proceeding  if such  party  acted in good  faith and in a manner  such
          party  reasonably  believed  to be in,  or not  opposed  to,  the best
          interests of the Company,  and, with respect to any criminal action or
          proceeding,  had no reasonable  cause to believe such party's  conduct
          was unlawful.  The  termination  of any action,  suit or proceeding by
          judgment,  order,  settlement,  conviction,  or  upon a plea  of  nolo
          contendere  or  its  equivalent,   shall  not,  of  itself,  create  a
          presumption  that the person  seeking  indemnification  did not act in
          good faith and in a manner which such party reasonably  believed to be
          in or not  opposed to the best  interests  of the  Company  and,  with
          respect to any criminal action or proceeding,  had reasonable cause to
          believe that such party's conduct was unlawful.

                    (ii) To the extent that a Member, manager, officer, employee
          or agent of the Company has been successful on the merits or otherwise
          in defense of any action,  suit or  proceeding  referred to in Section
          22(a), or in defense of any claim, issue or matter therein, such party
          shall  be  indemnified  against  expenses  (including  attorneys'  and
          accountants' fees and disbursements)  actually and reasonably incurred
          by such party in connection therewith.

                    (iii) Any  indemnification  hereunder  (unless  ordered by a
          court) shall be made by the Company only as authorized in the specific
          case upon a determination by the Manager that  indemnification  of the
          Member,  manager,   officer,  employee  or  agent  is  proper  in  the
          circumstances  because such party has met the  applicable  standard of
          conduct set forth herein;  provided, that no person or entity shall be
          entitled to indemnification hereunder to the extent that the amount of
          any  Losses  arises  from a breach  of any  representation,  warranty,
          covenant or agreement of this Agreement,  fraud,  willful  misconduct,
          bad faith or gross negligence.

                    (iv)   Expenses   (including   reasonable   attorneys'   and
          accountants fees and disbursements)  incurred by any Member,  manager,
          officer,   employee  or  agent  in  defending  any  civil,   criminal,
          administrative or investigative action, suit or proceeding shall, with
          the prior  consent of the  Manager  which  shall be made in good faith
          after  meaningful  consultation  with  the  Chairman,  be  paid by the
          Company in advance of the final  disposition  of such action,  suit or
          proceeding  upon  receipt  of an  undertaking  by or on behalf of such
          person or  entity  to repay  such  amount  if it shall  ultimately  be
          determined  that such party is not entitled to be  indemnified  by the
          Company as authorized in this Section 22(b).

                    (v) The indemnification and advancement of expenses provided
          by, or granted  pursuant  to, this  Section  22(b) shall not be deemed
          exclusive of any other rights to which those  seeking  indemnification
          or advancement  of expenses may be entitled under any law,  agreement,
          or  otherwise,  both as to action in an  official  capacity  and as to
          action in another capacity while holding such office.

                    (vi) The Company may  purchase  and  maintain  insurance  on
          behalf  of  any  person  who  is or was a  Member,  manager,  officer,
          employee or agent of the Company,  or is or was serving at the request
          of the Company as a director,  officer,  employee, trustee or agent of
          another limited  liability  company  corporation,  partnership,  joint
          venture,  trust or other  enterprise  against any  liability  asserted
          against such party and incurred by such party in any such capacity, or
          arising out of such party's status as such.

                    (vii)  The   indemnification  and  advancement  of  expenses
          provided by, or granted pursuant to, this Section 22(b) shall,  unless
          otherwise  provided  when  authorized  or  ratified,  continue as to a
          person who has ceased to be a Member,  manager,  officer,  employee or
          agent and shall  inure to the  benefit  of the  heirs,  executors  and
          administrators of each such person or entity.

<PAGE>

     23. Power of Attorney.

          (a)  General.  Each Member  irrevocably  constitutes  and appoints the
Manager  and the  Liquidating  Agent,  or any one of them,  with  full  power of
substitution,   the  true  and  lawful  attorney  of  such  Member  to  execute,
acknowledge, swear to and file any of the following:

                    (i) Any  amendment to the  Certificate  pursuant to the Act;
          provided,  that if any provision of such amendment  adversely  affects
          such Member's limited  liability  company interest in the Company such
          amendment shall be approved by all such affected Members;

                    (ii) Any  certificate  or other  instrument  (i) that may be
          required  to be  filed by the  Company  under  the laws of the  United
          States,  the State of  Delaware or any other state in which any of the
          Members  reside or in which the  Company  engages in  business or (ii)
          which the Manager deems advisable to file;

                    (iii)  Any   amendments   to  the   certificates   or  other
          instruments referred to in paragraphs (a) and (b) of this Section 23;

                    (iv) Any  document  that may be required to  effectuate  the
          liquidation or  termination of the Company in accordance  with Section
          20 hereof; and

                    (v)  Any  amendment  to  this  Agreement  or  the  foregoing
          certificates,  instruments or documents necessary to effect any change
          permitted  under  this  Agreement  or to  reflect  any  change  in the
          ownership of membership interests in the Company as expressly provided
          for in this Agreement.

                    It  is  expressly  acknowledged  by  each  Member  that  the
          foregoing  power of  attorney is coupled  with an  interest  and shall
          survive the  disability  of such Member or a Transfer by such  Member,
          provided, however, that if such Member shall make a Transfer of all of
          such  Member's  membership  interest  and  the  Transferee  shall,  in
          accordance  with the  provisions  of Article  VIII of this  Agreement,
          become a successor  Member,  such power of attorney  shall survive the
          Transfer only for the purpose of executing, acknowledging, swearing to
          and  filing  any and all  instruments  necessary  to  effectuate  such
          substitution.

                    Each Member hereby agrees to execute  concurrently  herewith
          or upon five (5) business days' prior written notice,  a special power
          of attorney containing the substantive provisions of this Agreement in
          form satisfactory to the Manager.

          (b) Successor  Members.  A power of attorney similar to that contained
in Section  23(a) of this  Agreement  shall be one of the  instruments  that the
Manager  may require a successor  Member to  execute,  acknowledge  and swear to
pursuant to this Agreement. No Transferee shall become a Member or otherwise own
all or part of a Member's  Percentage  Membership Interest or any other interest
in  the  Company  unless,  as a  condition  precedent  thereto,  such  purported
Transferee becomes a signatory of this Agreement.

<PAGE>

          (c)  Additional  Power of Attorney.  Upon the admission of a successor
Manager or upon the liquidation or termination of the Company,  the Members,  at
the request of the Manager or any of such successor  Manager or the  Liquidating
Agent,  shall  execute,  acknowledge  and  swear to and  deliver  a new power of
attorney, similar to that described in Section 23(a) of this Agreement, in favor
of any such successors or the Liquidating Agent.

     24. Confidentiality; Noncompetition.

          (a)  Confidentiality.  Each Member shall retain in strict  confidence,
and  shall  not use for any  purpose  whatsoever,  or  divulge,  disseminate  or
disclose to any third party (other than in furtherance of the business  purposes
of  Combined  Alliance  and  the  Company  or as may be  required  by  law)  any
proprietary  or  confidential  information  relating to the business of Combined
Alliance and the Company, including,  without limitation,  information regarding
real  property   interests,   financial   information,   real   property   space
availability,   development  plans,  distribution  or  franchising  methods  and
channels, pricing information,  business methods, management information systems
and software, customer lists, supplier lists, leads, solicitations and contacts,
know-how, show-how,  inventions,  improvements,  specifications,  trade secrets,
agreements,  research and  development,  business  plans and marketing  plans of
Combined  Alliance  and the  Company,  whether or not any of the  foregoing  are
copyrightable  or patentable  provided,  that a Member may in connection  with a
Syndication or Pledge provide  financial and other  information  with respect to
the Company  which is  reasonably  requested by any proposed  Transferee in such
Syndication  or  Pledge  and  reasonably  required  for the  evaluation  of such
financial  investment  if such  person  executes  and  delivers to the Company a
confidentiality  agreement in form and  substance  reasonably  acceptable to the
Company;  provided,  further,  that each  Member  may  divulge,  disseminate  or
disclose  any  such  proprietary  and  confidential  information  to its  agents
(including  consultants)  for the  purposes of managing  its  investment  in the
Company,  provided  that any such agent is subject  to a similar  obligation  to
maintain the confidentiality of such information and as may be required by law.

          (b) Non-Competition. Each of the Members, other than RSI, JAH and RFIA
on behalf of itself and its respective  Affiliates,  hereby severally  warrants,
covenants  and agrees with the Company and each other Member that neither it nor
its Affiliates  will,  during the  applicable  Restrictive  Covenant  Period (as
defined below), directly or indirectly, without the prior written consent of the
Company,  engage  in  or  be  interested  in  any  business  which  business  is
competitive  with the business of Combined  Alliance or the Company  (i.e.,  the
executive  office suite business) in the countries  where Combined  Alliance has
active  operations,  nor during such period shall it or its Affiliates retain or
hire (on  behalf  of itself or any other  person)  any  person  who is or was an
employee,  consultant or agent of Combined  Alliance (other than any such person
whose  duties do not include  activities  that are  material to the  management,
administration or operations of such company's  business) unless that person was
in the  employ  of, or a  consultant  to or agent of,  the  Member or any of its
Affiliates  prior to being so for Combined  Alliance).  For the purposes of this
Agreement,  a party shall be deemed to be directly or indirectly interested in a
business  if such  party  is or shall  be  engaged  or  affiliated  directly  or
indirectly  with such business as a stockholder,  director,  officer,  employee,
salesman,  sales  representative,  agent, broker,  partner,  member,  individual
proprietor,  lender, investor,  consultant or otherwise, unless such interest is
limited  solely to the passive  investment  or  beneficial  ownership  of twenty
percent (20%) or less of the equity or debt of any company,  as the case may be.
For purposes of this Agreement, the "Restrictive Covenant Period" shall mean the
period  that  commences  on the date  hereof and expires the earlier of the date
that is: (i) one (1) year after the date that such Member no longer owns, or has
any beneficial interest in, any Units; or (ii) the date of an IPO.

<PAGE>

          (c) Survival. The provisions of this Section 24 shall survive the Term
or the termination, liquidation or dissolution of the Company.

     25. Intentionally Omitted.

     26. Intentionally Omitted.

     27. Intentionally Omitted.

     28.  Certain  Defined  Terms.  For  the  purposes  of this  Agreement,  the
following terms used herein shall be defined as follows:

          (a) Affiliate. With respect to any Person means: (i) any person at the
time  directly  or  indirectly  controlling,  controlled  by or under  direct or
indirect common control (whether by ownership of voting securities,  contract or
otherwise)  with such person;  (ii) any executive  officer,  senior  employee or
director (or a person with similar  responsibilities)  of such person; and (iii)
when used with respect to an individual,  shall include the Family Group of such
individual.

          (b) Bring-Along Qualifying Sale. Means (1) with respect to JAH, a sale
by RSI of not more  than 50% of the  Class A Units  then  held by RSI to a third
party  purchaser  which is not an  Affiliate of RSI, (2) with respect to RFIA, a
sale  of 50% or  more  of the  Class  A  Units  owned  by RSI to a  third  party
purchaser(s)  (which is not an Affiliate of RSI),  including a proposed  sale of
the  Company by the sale or exchange of all or  substantially  all the  Members'
Class A Units, a merger,  consolidation,  recapitalization or otherwise, and (3)
with  respect  to  Rieger,  a sale of 50% or more of the Class A Units  owned by
either RSI or JAH  whether by merger or  otherwise  (other than any such sale or
transfer of Class A Units owned by RSI (or its  transferee)  to any Affiliate of
RSI.

          (c) Capital Event.  Means any of the following events: (i) the sale of
Combined Alliance (whether by a merger, consolidation, recapitalization, sale of
assets  or  capital  stock),  (ii) an IPO or (iii)  the sale of Class A Units of
Rieger  pursuant to the Tag-Along Right provided in Section 7 or the Bring-Along
Right provided in Section 8.

          (d)  Capital  Call Value.  Means the Fair Market  Value of the Company
determined by the Manager, on the one hand, and all of the Non-Fully Subscribing
Members and RFIA on the other hand.

          (e)  Combined  Alliance  FMV.  Means the fair market value of Combined
Alliance determined as follows:

               (A) if the date of  determination  is prior to the effective date
     of a Qualified  IPO,  the fair market value of Combined  Alliance  shall be
     determined on a basis as a going concern  determined by mutual agreement of
     the Manager and the Member or the Non-Fully  Subscribing  Members and RFIA,
     as the case may be  (collectively,  the "Concerned  Group"),  whose Class A
     Units are the subject of such valuation or, if after ten (10) business days
     (the   "Discussion   Period")   such   parties   do  not  agree  upon  such
     determination,  the  average  of the fair  market  valuations  of  Combined
     Alliance (each, an "Appraiser  Valuation")  determined in good faith by two
     Nominated  Investment  Banks,  one  selected by the Manager  within two (2)
     business  days  after  the  expiration  of the  Discussion  Period  and one
     selected by the  Concerned  Group  within such two (2) business day period;
     provided, however:


<PAGE>

               (1) If either the Manager or the  Concerned  Group do not provide
     written notice of its selection of a Nominated  Investment Bank within such
     two (2)  business  day period  after the  Discussion  Period (the party not
     making such selection,  being the "No Selection Party"), then the Nominated
     Bank to be selected by the No Selection  Party shall be the Nominated  Bank
     immediately  following the name of the Nominated  Bank that was selected by
     the  Manager or the  Concerned  Group,  as the case may be, in the order of
     appearance  of such firms on  Schedule  II. If neither  the Manager nor the
     Concerned  Group  select a  Nominated  Investment  Bank within such two (2)
     business day period after the Discussion  Period,  then the Nominated Banks
     shall  be  the  first  two  Nominated  Investment  Banks  in the  order  of
     appearance of such firms on Schedule II.

               (2) If the difference between the Appraiser Valuations is greater
     than ten (10%) of the higher Appraiser Valuation,  then the Manager and the
     Concerned Group shall select a third  Nominated  Investment Bank within two
     (2) business  days after the date that the Appraiser  Valuations  have been
     provided to the Manager and the Concerned Group and the "Fair Market Value"
     shall equal the  valuation of the third  Nominated  Investment  Bank (which
     such valuation must not be lower than the lower of the Appraiser Valuations
     nor greater than the higher of the  Appraiser  Valuations).  If the Manager
     and the Concerned Group do not agree on the third Nominated Investment Bank
     within such two (2) business day period, then the Nominated Investment Bank
     selected  (or  deemed to be  selected)  by the  Manager  and the  Nominated
     Investment  Bank selected (or deemed to be selected) by the Concerned Group
     shall select the third Nominated  Investment Bank within three (3) business
     days after the  expiration of such two (2) business day period.  If the two
     Nominated  Investment  Banks do not so select a third Nominated  Investment
     Bank within such three (3)  business day period,  then the third  Nominated
     Investment Bank shall be the first  Nominated  Investment Bank in the order
     of the  appearance of such firms on Schedule II which has not been selected
     (or deemed to be selected) by the Manager or the Concerned Group.

               (3)  Whenever the Fair Market Value of the Class A Units is to be
     determined through the valuation of Nominated Investment Banks, the Members
     including  any  Member  Transferring  its  Units  in  connection  with  the
     transaction   giving  rise  to  the  valuation   shall  pay  all  fees  and
     disbursement  of such  Nominated  Investment  Banks as if such  amount were
     contributed  to the  Company  pursuant  to the  procedures  of  Section  14
     (provided  that the  Subscription  Due Date shall be the date such fees and
     disbursements will be paid by the Company as determined by the Manager) and
     shall require that each  Nominated  Investment  Bank (x) confirm in writing
     that it is  independent  with respect to, and not  conducting  any business
     with, any Member or their respective Affiliates other than stock, commodity
     or  similar  brokerage,  broker/dealer,  underwriting,  acquisition  and/or
     valuation activities for reasonable and customary  commissions or discounts
     and (y) report its valuation within thirty (30) days after the date of such
     assignment.


<PAGE>

               (4) Any Member  (including any Member  Transferring  its Units in
     connection  with the transaction  giving rise to the valuation)  which does
     not pay its pro rata share of such fees and  disbursements  will be diluted
     on a fair  market  value basis or, if a  Transferring  Member will have the
     Fair Market Value of its Units reduced by such pro rata share.

               (B) if the date of  determination  is on or after  the  effective
     date of a Qualified  IPO, the fair market  value of the  Combined  Alliance
     shall  equal the average of the closing per share bid and ask prices of the
     publicly traded common stock of Combined Alliance for the ten (10) business
     days immediate  preceding the date of such determination  multiplied by the
     number of  issued  and  outstanding  shares  of  common  stock of  Combined
     Alliance on such date.

               (C) It is acknowledged  and agreed that the procedures  described
     above  are  to  determine  the  specified   valuation  with  administrative
     efficiency and expediency. Accordingly, no party hereto shall have a right,
     and no Nominated  Investment Bank shall be required to, or shall,  hold any
     hearing,  presentation  or other  advocacy  proceeding  with respect to the
     preparation  of such  valuation  and the  determination  of such  value  in
     accordance  with the terms hereof shall be final and binding on the parties
     hereto. Further, any information regarding the number of outstanding shares
     of common  stock of Combined  Alliance  shall be  determined  solely by the
     information  filed with the Securities and Exchange  Commission by Combined
     Alliance.

          (f) Combined  Alliance  Shares The Class C Preferred Stock of Combined
Alliance,  par  value  $4.75 per share or,  as if  context  shall  require,  the
securities  of Combined  Alliance  which such  preferred  stock may be converted
into, or exchanged for, pursuant to the terms thereof.

          (g)  Contingent   Transfer.  A  Transfer  of  Interest  of  membership
interests  other than a Transfer (A) permitted by, and as described in, Sections
5(b)(i)  (Testamentary and Gift Transfers),  (ii) (Affiliate  Transfers),  (iii)
(Sale to the Company), (v) (Pledges), (vii) (Syndications);  (B) between JAH and
Rieger; or (c) between RFIA and RSI.

          (h) Disqualified  Transferee.  Means, with respect to any Member other
than RSI  unless  waived or agreed by RSI,  any Person  other  than the  Persons
listed on  Schedule II hereto  that is: (i) a real  estate  investment  trust or
similar investment vehicle, real estate investor or developer which actively and
directly  (by itself or through  one or more of its  Affiliates)  competes  with
Reckson Service  Industries,  Inc. or Reckson  Associates Realty Corp. or any of
their respective Affiliates in the geographic locations in which Reckson Service
Industries,  Inc.,  Reckson  Associates  Realty Corp. or any of their Affiliates
then conducts its business;  or (ii) if the Member  transferring or pledging its
membership  interest  is RFIA or Rieger,  actively  and  directly  (by itself or
through one or more of its Affiliates) competes in the same business or any line
of business of the  Company or any other  Platform  Company of RSI or any of its
Affiliates;  provided,  however,  that  notwithstanding  the  foregoing  to  the
contrary,  in no event shall a Disqualified  Transferee include any pension fund
or trust or any financial investor, including without limitation those set forth
on Schedule II hereto,  whose  primary  activity  is  investment  in entities or
businesses (including real estate businesses).

<PAGE>

          (i) Employee Option Ownership Adjustment. Means an adjustment to the A
Class Percentage Interest of a Member so that the A Class Percentage Interest of
the specified Member is equal to the number of Class A Units held by such Member
divided  by the  total  number  of  Class A  Units  outstanding  at the  time of
determination  plus the aggregate  number of Class A Units which would be issued
pursuant to In the Money Employee  Options less the aggregate  number of Class A
Units which are In the Money Redemption Shares.

          (j)  Employee  Option  Value  Adjustment.  Means  the  sum of (1)  the
aggregate purchase price for the Class A Units to be issued and sold pursuant to
all In the Money  Employee  Options and (2) negative one (-1)  multiplied by the
aggregate redemption price for all In the Money Redemption Shares.

          (k) Excused Condition.  With respect to any Member which will purchase
membership interests of any other Member hereunder, means a breach or default on
the part of the selling  Member or the failure of a condition  precedent  to the
specified purchase of the membership interests unless such failure is the result
of a breach, default or failure on the part of the purchasing Member.

          (l) Fair Market Value. Means:

                    (i) with respect to the value of the Company, shall mean (x)
          the Combined  Alliance FMV multiplied by a fraction,  the numerator of
          which is the number of Common Stock  Equivalents (as defined by the CA
          Agreement) owned by the Company at the time of  determination  and the
          denominator of which is the Fully Diluted  Capitalization  (as defined
          by the CA Agreement) at the time of  determination,  (y) plus or minus
          the Net Asset Value and (z) plus or minus the  Employee  Option  Value
          Adjustment.

                    (ii) with respect to the value of a Member's  Class A Units,
          shall mean (x) the value of the Company determined as set forth in the
          immediately  preceding  paragraph  (y)  multiplied  by such Member's A
          Class  Percentage  Interest  at the  time  of  determination  as  such
          percentage  interest  is  adjusted by the  Employee  Option  Ownership
          Adjustment, if any.

                    (iii)  with   respect   to  the  value  of  the   securities
          distributed  by the Company to a Member  pursuant to Section 20, shall
          mean the Combined Alliance FMV at the time of determination multiplied
          by a  fraction,  (x) the  numerator  of which is the  number of Common
          Stock  Equivalents  represented by the  securities  distributed by the
          Company  to a  Member  which  are held by such  Member  at the time of
          determination  and (y) the  denominator  of which is the Fully Diluted
          Capitalization at the time of determination.

          (m)  Family  Group  Member.  Means with  respect  to (i) (I) JAH,  Jon
Halpern;  (II) RFIA: Martin J. Rabinowitz;  (III) Rieger I/O LLC: Robert Rieger;
(IV) RSI:  Scott  Rechler or Mitchell  Rechler;  (ii) the parents  grandparents,
brothers,  sisters,  spouse and descendants  (whether natural or adopted) of any
person  described  in clause (i) above;  (iii) any spouse or  descendant  of any
person  described in clauses (i) and (ii) above;  (iv) any trust created  solely
for the benefit of any person  described in clauses (i) through (iii) above; (v)
any executor or  administrator  for any of the persons  described in clauses (i)
through (iv) above; (vi) any partnership  solely of persons described in clauses
(i) through (v) above; and (vii) any corporate  foundation created by any of the
persons described in clauses (i) through (v) above for charitable purposes.

          (n) In the Money  Employee  Options.  Means employee  options  offered
pursuant to Section 2(l) in which the aggregate  purchase  price for the Class A
Units subject to such options is less than the fair market value of such Class A
Units to be purchased  pursuant to such options as  determined  in good faith by
the Manager using the same  methodology and  considerations  used in determining
the Fair Market Value of the Company.

<PAGE>

          (o) In the Money  Redemption  Shares.  Means employee  options offered
pursuant to Section 2(l) and the Class A Units  issued  pursuant to the exercise
of such options,  in each case,  where the redemption  price for such options or
such Class A Units is less than the fair market value of such options or Class A
Units which may be redeemed  by the Company as  determined  in good faith by the
Manager using the same  methodology and  considerations  used in determining the
Fair Market Value of the Company.

          (p) IPO.  Means an initial public  offering of any equity  security of
Combined Alliance  registered with the Securities and Exchange  Commission under
the provisions of the 1933 Act.

          (q) JAH Put Units.  Shall  mean the Class A Units  issued to JAH as of
the Effective Date in consideration of JAH's initial contribution to the capital
of the Company  pursuant to Section 2 hereof,  it being  acknowledged and agreed
that for the purpose of  determined  whether any Class A Units were Units issued
as of the Effective Date or Units  subsequently  purchased or otherwise acquired
by JAH (whether  pursuant to Section 14 or otherwise),  Units shall be deemed to
be purchased  and sold on a "LIFO" (the most recent Unit  purchased or otherwise
acquired is the first Unit sold other otherwise Transferred) basis.

          (r) Net Asset  Value.  Means the fair market value of all assets owned
by the Company other than securities issued by Combined Alliance (e.g., cash) at
the time of  determination,  less the  liabilities of the Company at the time of
determination.

          (s)  Nominated  Investment  Bank.  Shall mean the  investment  bank or
appraisal firms listed on Schedule III attached hereto.

          (t) Qualified IPO. Shall mean the earlier of (x) the effective date of
an IPO which satisfies the criteria of a Qualified Public Offering as defined by
the CA Agreement or (y) the earlier of two years after the date of an IPO or the
date which the securities distributed to the applicable Member by the Company in
accordance  with Section 20 (or any security  received in exchange or conversion
therefor)  are  registered  for a public  offering in a Demand  Registration  or
Piggyback  Registration  (each,  as defined by the CA Agreement) or, if earlier,
the date such Member declines to participate in any such Demand  Registration or
Piggyback Registration.

          (u) Person. Means any entity or individual, including any corporation,
limited  liability  company,   partnership,   trust,   foundation,   government,
government agency or authority.

          (v) Syndicate Representative. Means: (i) any JAH Beneficial Holder (as
defined  by the CA  Agreement,  in the case of a  Syndication  by JAH:  (ii) Mr.
Martin  Rabinowitz,  in the event of a Syndication  by RFIA; or (iii) Mr. Robert
Rieger, in the event of a Syndication by Rieger.

          (w) Tag-Along Interest. Means a Class A or Class B membership interest
by any Tag-Along  Member equal to the same percentage of membership  interest of
the selling  Member  which it proposes to Transfer in the  specified  Contingent
Transfer.  For  example,  if a Selling  Member has a fifty (50%)  percent  Class
Percentage  Interest  in the  Company  and  proposes  to  sell  one-half  of its
membership interest (i.e., a twenty-five (25%) percent Class Percentage Interest
in the Company),  the Tag-Along  Interest  would equal one-half of the Tag-Along
Member's membership  interest;  provided,  that, in no event shall the Tag-Along
Interest  with  respect  to any  Tag-Along  Member  exceed the  aggregate  Class
Percentage Interest proposed to be sold by the selling Member.

<PAGE>

          (x) Tag-Along Member.  Means (1) Rieger, if more than 50% of the Class
A Units held by RSI are being sold  whether by merger or  otherwise  (other than
any  such  sale  or  transfer  of  Class A Units  to  RSI,  JAH or any of  their
Affiliates),  and (2) RFIA or JAH,  if the  Class A Units  held by RSI are being
sold  whether by merger or  otherwise  (other  than any such sale or transfer of
Class A Units to RSI or any of its Affiliates).

          (y) Third Party  Price.  (i) Means a proposed  or offered  price in or
converted  to cash  equal to:  (A) cash;  (B) cash  equivalents;  and (C) stated
principal  amount of any promissory  notes,  in each case,  included in any such
proposal or offer;  provided,  however,  that if there is no interest rate, or a
nominal  interest  rate,  the stated  principal  amount shall be  discounted  in
accordance with generally accepted  accounting  principles;  provided,  further,
that any such note  shall be  included  in the  Third  Party  Price  only if the
obligor  (or  guarantor)  of such note has a minimum  financial  net worth of at
least $5,000,000 on a pro forma basis, assuming the Third Party Offered Interest
is purchased in accordance with the terms stated in the Notice of Offer. As used
herein,  the Third Party Price for membership  interests  other than Third Party
Offered  Interests  shall be  adjusted  to equal the Class  Percentage  Interest
represented by such membership interests.  Accordingly, the Third Party Price of
Tag-Along Interests shall equal the Third Party Price per Unit multiplied by the
number of Units to be transferred.

     29.  Amendment  and  Modification.  Subject  to  Section  39,  no change or
modification  of this  Agreement  shall be  valid,  binding  or  enforceable  as
against:  (i) the Company  unless the same shall be in writing and signed by the
Company;  or (ii) any of the  Members  unless the same  shall be in writing  and
signed by such  Member  unless  the  rights  of such  Member  are not  adversely
affected by such amendment.

     30.  Assignment.  This Agreement and all of the provisions  hereof shall be
binding  upon and shall  inure to the  benefit of the  parties  hereto and their
respective heirs, assigns, executors,  administrators or successors, but neither
this  Agreement  nor  any of the  rights,  benefits,  interests  or  obligations
hereunder  shall be  assigned  by any of the  parties  hereto  without the prior
written consent of the other parties; provided, however, the rights and benefits
of this Agreement shall be assigned to any purchaser or transferee of membership
interests if such transaction is a Permitted  Transfer,  except that unless such
purchaser or Transferee  is an Affiliate of RSI,  JAH, RFIA or Rieger,  the sole
rights and benefits which may be assigned or transferred is the right to receive
distributions  pursuant  to  Sections  18,  19 and 20.  In the  event  that  any
membership interests are Transferred by RSI, JAH, RFIA or Rieger to an Affiliate
of such Member, such Transferee shall be deemed to be included in each reference
to RSI, JAH,  Rabinowitz or Rieger,  as the case may be; provided,  that notices
shall  only be  required  to be sent to, and shall  only be sent by,  RSI,  JAH,
Rabinowitz or Rieger,  as the case may be, for as long as such party is a Member
hereunder.  Each  Transferee  of any Units takes such Units subject to the terms
and conditions of this Agreement,  including without limitation, the rights with
respect to such Units under  Sections 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 22, 36
and 37.

<PAGE>

     31. Further Assurances.  Each party hereto by the execution and delivery of
this  Agreement  hereby  consents to the formation of the Company,  the proposed
Merger,  the terms and conditions of the CA Agreement and each other transaction
contemplated by such agreements,  the acquisition by the Company of the Combined
Alliance  Shares  pursuant  to the terms  and  conditions  of  Section 2 of this
Agreement and exercise by the Company of its rights and the  performance  of its
obligations pursuant to the terms and conditions of each of the Merger Agreement
and the CA  Agreement.  Each  Member  hereby  agrees  that he or it shall do and
perform or cause to be done and  performed  all such further acts and things and
shall execute and deliver all such other agreements,  certificates,  instruments
and documents as any other party hereto may reasonably request in order to carry
out  the  intent  and   accomplish  the  purposes  of  this  Agreement  and  the
consummation of the transactions contemplated hereby.

     32.  Governing  Law. This  Agreement  shall be governed by and construed in
accordance  with the laws of the State of  Delaware  governing  agreements  made
wholly within the State of Delaware.

     33.  Notices.  All notices  given  pursuant to this  Agreement  shall be in
writing and shall be made by  hand-delivery,  first-class  mail  (registered  or
certified,  return  receipt  requested),  telecopier,  or overnight  air courier
guaranteeing  next business day delivery  (provided,  that, all notices provided
pursuant  to Section 14 must  include a notice sent by  telecopier  and a second
notice sent by any other manner provided in this paragraph):

          (a) if to the Company,

             c/o RSI I/O Holdings, Inc.
             225 Broadhollow Road
             Melville, New York 11747
             Attention:  Scott Rechler, Daniel DiSano and Jason Barnett, Esq.
             Tel:     (516) 719-7400
             Fax:     (516) 719-7405

             with a copy to:

             Herrick, Feinstein LLP
             2 Park Avenue
             New York, NY  10016
             Attention:  Stephen M. Rathkopf, Esq.
             Richard M. Morris, Esq.
             Tel:  (212) 592-1400
             Fax: (212) 889-7577

             and to each Member at the address specified below.

          (b) if to the Member,  to him or it at his or its address as reflected
in the records of the Company or as the Member shall designate to the Company in
writing with a copy to the counsel to such Member as the Member shall  designate
to the Company in  writing,  each such  designation  to be  effective  only upon
receipt.

          (c) Except as otherwise  provided in this Agreement,  each such notice
shall be deemed given at the time  delivered by hand, if  personally  delivered;
five  business  days after being  deposited  in the mail,  postage  prepaid,  if
mailed;  when receipt  acknowledged,  if  telecopied;  and the next business day
after  timely  delivery  to the  courier,  if  sent  by  overnight  air  courier
guaranteeing next business day delivery.

<PAGE>

     34. Consent to Jurisdiction. All actions and proceedings arising out of, or
relating  to,  this  Agreement  shall be heard  and  determined  in any state or
federal court sitting in Delaware  (including  without  limitation  the Court of
Chancery)  or New York.  The  undersigned,  by  execution  and  delivery of this
Agreement,  expressly  and  irrevocably  consent  and  submit  to  the  personal
jurisdiction  of any of such  courts  in any such  action  or  proceeding;  (ii)
consent  to the  service  of any  complaint,  summons,  notice or other  process
relating to any such action or proceeding  by delivery  thereof to such party by
hand or by certified mail,  delivered or addressed as set forth in Section 33 of
this  Agreement;  and (iii)  waive any claim or  defense  in any such  action or
proceeding based on any alleged lack of personal jurisdiction, improper venue or
forum non conveniens or any similar basis.

     35. Entire Agreement;  Non-Waiver. This Agreement supersedes and terminates
all prior  agreements  between  any of the parties  hereto  with  respect to the
subject  matter  contained  herein,  and  this  Agreement  embodies  the  entire
understanding  between the parties relating to such subject matter,  and any and
all prior  correspondence,  conversations  and  memoranda  are merged herein and
shall be without effect hereon. No promises, covenants or representations of any
kind,  other than those  expressly  stated herein,  have been made to induce any
party to  enter  into  this  Agreement.  No  delay  on the part of any  party in
exercising any right hereunder shall operate as a waiver thereof,  nor shall any
waiver,  express  or  implied,  by any  party of any right  hereunder  or of any
failure to perform or breach hereof by any other party constitute or be deemed a
waiver of any other right hereunder or of any other failure to perform or breach
hereof by the same or any other  Member,  whether  of a  similar  or  dissimilar
nature thereof.

     36. Specific  Performance and Injunctive  Relief. The parties recognize and
acknowledge  that  their  membership   interests  are  closely  held  and  that,
accordingly,  in the event of a breach or default by one or more of the  parties
hereto  of the  terms and  conditions  of this  Agreement,  the  damages  to the
remaining  parties  to  this  Agreement,  or any one or  more  of  them,  may be
impossible  to ascertain  and such  parties will not have an adequate  remedy at
law. In the event of any such breach or default in the  performance of the terms
and provisions of this Agreement, any party or parties thereof aggrieved thereby
shall be  entitled  to  institute  and  prosecute  proceedings  in any  court of
competent  jurisdiction,  either at law or in equity,  to enforce  the  specific
performance  of the terms and  conditions of this  Agreement,  to enjoin further
violations of the provisions of this Agreement  and/or to obtain  damages.  Such
remedies  shall however be cumulative and not exclusive and shall be in addition
to any other  remedies  which any party may have under this  Agreement or at law
(including the right to retain a Deposit as partial "liquidated damages").  Each
Member hereby waives any  requirement for security or the posting of any bond or
other surety and proof of damages in connection  with any temporary or permanent
award of injunctive,  mandatory or other equitable  relief and further agrees to
waive the defense in any action for  specific  performance  that a remedy at law
would be adequate.

     37.  Attorneys'  Fees. In any action or  proceeding  brought to enforce any
provision of this Agreement,  or where any provision  hereof is validly asserted
as a defense,  the  successful  party shall be  entitled  to recover  reasonable
attorneys' fees and all disbursements in addition to any other available remedy.

<PAGE>

     38.  Severability.  If any provision of this  Agreement or the  application
thereof to any party or circumstance  shall be held invalid or  unenforceable to
any  extent,  the  remainder  of  this  Agreement  and the  application  of such
provisions to the other parties or  circumstances  shall not be affected thereby
and shall be enforced to the greatest extent permitted by applicable law.

     39.  Conditions to Rieger  Becoming a Member.  Notwithstanding  any term or
provision of this Agreement to the contrary, Rieger shall not be a member in the
Company,  shall  not be a party to this  Agreement  or  receive  any  rights  or
benefits  hereunder  unless prior to the Effective Date Rieger duly executes and
delivers  an original  counterpart  to this  Agreement  and  contributes  to the
capital of the Company its Initial Capital  Contribution  specified in Section 2
hereof.  In the event that such conditions are not satisfied on or prior to such
date,  then  Rieger,  shall  not be a party  to this  Agreement  shall  not be a
"Member" as defined herein,  shall not have any of the rights or benefits or any
of the obligations provided hereunder, and the Manager shall amend Schedule I to
adjust the number of Units to appropriately reflect that no Units were issued to
Rieger. Further, in the event that such conditions are not satisfied on or prior
to such date,  then the Manager shall amend and modify this  Agreement to delete
all  references  to Rieger,  delete all  references  to the Class B Units and to
otherwise  conform the terms and  provisions of this  Agreement to the fact that
Rieger is not a member  (as  defined by the Act) of the  Company  nor a party to
this Agreement.

     40. Miscellaneous.

          (a) Notwithstanding any provision of this Agreement to the contrary, a
Transferee of a Permitted  Transfer shall take the membership  interests in such
sale or  transaction  subject  to the terms  and  provisions  of this  Agreement
including,  without  limitation,  the Tag-Along and Participation  Rights of the
Members provided herein.

          (b) Section  headings are for  convenience of reference only and shall
not be used to construe the meaning of any provision of this Agreement.

          (c) This Agreement may be executed in any number of counterparts, each
of which shall be an original,  and all of which shall  together  constitute one
agreement.

          (d) Any  word or term  used in this  Agreement  in any  form  shall be
masculine, feminine, neuter, singular or plural, as proper reading requires. The
words  "herein",  "hereof",  "hereby" or "hereto"  shall refer to this Agreement
unless otherwise  expressly  provided.  Any reference herein to a Section or any
exhibit or  schedule  shall be a  reference  to a Section  of, and an exhibit or
schedule to, this Agreement unless the context otherwise requires. Any reference
herein to a "business  day" shall mean a day in which the New York branch of the
Federal Reserve Bank is open for business during its normal hours of operation.

          (e) This Agreement shall be binding upon, and inure to the benefit of,
the parties  hereto who have  executed and  delivered  this  Agreement and their
respective  successors,   assigns  and  permitted  Transferees  (to  the  extent
otherwise permitted by this Agreement).

                      [The next page is the Signature Page]

<PAGE>

          IN WITNESS  WHEREOF,  this  Agreement  has been  signed by each of the
parties hereto as of the date first written above.

                          INTEROFFICE SUPERHOLDINGS LLC

                           By: RSI I/O Holdings, Inc.,
                               its Manager

                           By:    /s/ Scott Rechler
                               ---------------------------
                                Name:  Scott Rechler
                                Title:    Chairman

                           RSI I/O HOLDINGS, INC.

                           By:   /s/ Scott Rechler
                               -----------------------------
                                Name:   Scott Rechler
                                Title: Chairman

                          JAH I/O, LLC

                          By:   JAH Realties, L.P.,
                                its Managing Member

                                By:    JLH Realty Management Service, Inc.,
                                       its general partner

                                By:      /s/ Jon Halpern
                                    ------------------------------
                                       Name:   Jon Halpern
                                       Title:

                          RFIA, LLC

                          By:  /s/ Martin Rabinowitz
                              --------------------------
                              Name:   Martin Rabinowitz
                              Title:

                          RIEGER I/O LLC

                          By:   /s/ Robert Rieger
                             -----------------------------
                              Name:  Robert Rieger
                              Title:

<PAGE>


Solely with respect to the
obligation under Section 11 hereof

RECKSON SERVICE INDUSTRIES, INC.


By:   /s/ Scott Rechler
    -----------------------------
     Name:
     Title:

<PAGE>

                                   SCHEDULE I
                   to the Limited Liability Company Agreement
                        of Interoffice Superholdings LLC

                                                    Date Last Revised: ________

<TABLE>
<CAPTION>
<S>                                           <C>                                  <C>  
- --------------------------------------------- ------------------------------------ ---------------------------------

              Class of Units/                                                         Class Percentage Interest
               Name of Member                           Number of Units
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

Class A Units
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

RSI                                                       6,822.87751                         53.20016%
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

JAH                                            3,508.88639All of these Units are              27.35991%
                                                pledged to Union State Bank and
                                               such bank has a security interest
                                                 in such Units pursuant to an
                                               agreement between such member and
                                                           such bank
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

RFIA                                                      1,754.44319                         13.67995%
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

Rieger                                                     738.71292                           5.75998%
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

         TOTAL                                           12,824.92002                         100.00000%
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

Class B Units
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

Rieger                                                        500                                100%
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

Class C Units
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

RSI                                                             5                                 50%
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

JAH                                                             5                                 50%
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

         TOTAL                                                10                                 100%
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

Class D Units
- --------------------------------------------- ------------------------------------ ---------------------------------
- --------------------------------------------- ------------------------------------ ---------------------------------

JAH                                                             5                                100%
- --------------------------------------------- ------------------------------------ ---------------------------------
</TABLE>

<PAGE>



                                   SCHEDULE II
                           Nominated Investment Banks


1.       Morgan Stanley Group Inc.

2.       Bear, Stearns & Co. Inc.

3.       BancAmerica ROBERTSON STEPHENS

4.       Goldman Sachs & Co.

5.       BT Alex Brown Incorporated

6.       Donaldson, Lufkin & Jenrette Securities Corporation

7.       Salomon Smith Barney

8.       Merrill Lynch & Co., Merrill Lynch, Pierce, Fenner &
         Smith Incorporated

9.       Lazard  Freres & Co. LLC


[End of List]


<PAGE>

                                  SCHEDULE III
                     Exceptions to Disqualified Transferees


A.   Developers

         Capelli

B.  Financial Investors

         Soros Funds

         Apollo Funds

         NorthStar Funds


[End of List]


<PAGE>
                                    EXHIBIT A
                               Form of Assignment


<PAGE>


                                    EXHIBIT B
                               Form of Stock Power


<PAGE>


                                    EXHIBIT C
                            Form of Letter of Credit


<PAGE>


                                    EXHIBIT D
          Form of Release and Satisfaction of Initial Acquisition Loan


<PAGE>


                                    EXHIBIT E
                     Form of Assignment of the Class D Units


<PAGE>


STATE OF NEW YORK )
                                    ) SS.:
COUNTY OF                  )

     On the ____ day of November,  1998, before me personally came Scott Rechler
to me known,  who being duly sworn, did depose and say that he is the officer of
RSI I/O  Holdings,  Inc.,  the Manager of  Interoffice  Superholdings  LLC,  the
limited  liability  company  described  in  and  which  executed  the  foregoing
instrument;  that he signed  his name  thereto  by order of the  Manager of such
company.

                                           ----------------------------------

Sworn to before me this
____ day of November, 1998


- ---------------------------
       Notary Public


STATE OF NEW YORK )
                  ) SS.:
COUNTY OF         )

     On the ____ day of November,  1998, before me personally came Scott Rechler
to me known,  who being duly sworn, did depose and say that he is the officer of
RSI I/O HOLDINGS,  INC.,  the  corporation  described in and which  executed the
foregoing  instrument;  that he signed his name thereto by order of the board of
directors of such corporation.


                                           ----------------------------------

Sworn to before me this
___ day of November, 1998

- ---------------------------
       Notary Public



<PAGE>


STATE OF NEW YORK )
                  ) SS.:
COUNTY OF         )

     On the ____ day of November, 1998, before me personally came Jon Halpern to
me known, who being duly sworn, did depose and say that he is the officer of JLH
Realty  Management  Services,  Inc., the general  partner of JAH Realties,  L.P.
which is the managing member of JAH I/O, LLC, a limited liability  company,  and
that he executed the  foregoing  instrument in the name of such  corporation  on
behalf of such limited  liability  company and that he had authority to sign the
same, and he  acknowledged  that he executed the same as the act and deed of the
said  corporation as the general partner of the said limited  partnership as the
managing member of the said limited liability company.

                                          ----------------------------------

Sworn to before me this
____ day of November, 1998


- ---------------------------
       Notary Public

STATE OF NEW YORK )
                  ) SS.:
COUNTY OF         )

     On the ___ day of November,  before me personally came MARTIN RABINOWITZ to
me known,  and who executed the foregoing  instrument  and, who being by me duly
sworn, did depose and say that he is a member of RFIA, LLC, a limited  liability
company,  and that he  executed  the  foregoing  instrument  in the name of said
limited  liability  company and that he had  authority to sign the same,  and he
acknowledged  that he  executed  the  same as the act and  deed of said  limited
liability company.


                                          ----------------------------------


Sworn to before me this
___ day of November, 1998


- ---------------------------
       Notary Public


<PAGE>


STATE OF NEW YORK                           )
                                            ) SS.:
COUNTY OF                                   )


     On the ___ day of November,  before me personally  came ROBERT RIEGER to me
known,  and who  executed  the  foregoing  instrument  and, who being by me duly
sworn,  did  depose  and say that he is a member  of Rieger  I/O LLC,  a limited
liability company,  and that he executed the foregoing instrument in the name of
said limited  liability  company and that he had authority to sign the same, and
he  acknowledged  that he executed  the same as the act and deed of said limited
liability company.

                                          ----------------------------------


Sworn to before me this
___ day of November, 1998


- ---------------------------
       Notary Public


<PAGE>



                                                                    Exhibit 10.2


________________________________________________________________________________


               FOURTH AMENDED AND RESTATED STOCKHOLDERS' AGREEMENT

                           DATED AS OF JANUARY 8, 1999

                                  BY AND AMONG

                         ALLIANCE NATIONAL INCORPORATED

                                       AND

                      THE SECURITYHOLDERS IDENTIFIED HEREIN

________________________________________________________________________________
<PAGE>

                                TABLE OF CONTENTS

RECITALS......................................................................1

ARTICLE I         DEFINITIONS.................................................3
         1.1      Defined Terms...............................................3

ARTICLE II        BOARD; COMMITTEES..........................................12
         2.1      Board of Directors.........................................12
         2.2      Removal of Directors.......................................14
         2.3      Committees.................................................14
         2.4      Vacancies..................................................16
         2.5      Proxies....................................................16
         2.6      Compensation...............................................16
         2.7      Subsidiary Boards..........................................16

ARTICLE III       CERTAIN CORPORATE ACTION...................................16
         3.1      Approval of Certain Board Action...........................16
         3.2      Approval of Certain Stockholders...........................20
         3.3      Appointment of Appraiser...................................20
         3.4      Appointment of Certain Executive Personnel.................21

ARTICLE IV        TRANSFER OF SHARES.........................................21
         4.1      Restrictions on Transfer...................................21
         4.2      Certain Permitted Transfers................................21
         4.3      Rights of First Refusal....................................23
         4.4      Restrictions in Connection with Registrations..............26
         4.5      Tag-Along Right............................................27
         4.6      Transfers to a Competitor..................................28
         4.7      Sales of Beale Securities..................................29
         4.8      Sale of the Company........................................31
         4.9      Repurchase of Equity Interests.............................32
         4.10     Restrictions Following Qualified Public Offering...........32

ARTICLE V         PUT........................................................33
         5.1      Ability to Put.............................................33
         5.2      Put Price..................................................36
         5.3      Appraisal Procedure........................................37
         5.4      Consent Required to Put....................................37

ARTICLE VI        REGISTRATION RIGHTS........................................38
         6.1      Public Offering Shares.....................................38

                                        i
<PAGE>
ARTICLE VII  PREEMPTIVE RIGHTS...............................................46
         7.1      Preemptive Rights..........................................46
         7.2      Standstill.................................................50

ARTICLE VIII  TERMINATION....................................................50
         8.1      Termination................................................50

ARTICLE IX        MISCELLANEOUS..............................................53
         9.1      Information................................................53
         9.2      Certificate Legend.........................................54
         9.3      Negotiable Form............................................54
         9.4      Enforcement................................................55
         9.5      Specific Performance.......................................55
         9.6      Transferees................................................55
         9.7      Notices....................................................55
         9.8      Binding Effect; Assignment.................................65
         9.9      Governing Law..............................................65
         9.10     Severability...............................................65
         9.11     Entire Agreement...........................................66
         9.12     Counterparts...............................................66
         9.13     Amendment; Waiver..........................................66
         9.14     Captions...................................................66
         9.15     Waivers....................................................66
         9.16     Subsequent Option Grants...................................67
         9.17     Non-Competition............................................67

SCHEDULE 1        Holdings of Securityholders
SCHEDULE 2        Series C Adjusted Fully Diluted Capitalization
                  Sample Calculation
SCHEDULE 3        List of Certain Officers

                                       ii
<PAGE>
                           FOURTH AMENDED AND RESTATED
                           STOCKHOLDERS' AGREEMENT OF
                         ALLIANCE NATIONAL INCORPORATED

         STOCKHOLDERS'  AGREEMENT dated as of January 8, 1999 (this "Agreement")
                                                                     ---------
by  and  among  ALLIANCE  NATIONAL  INCORPORATED,   a  Nevada  corporation  (the
"Company");  the parties  identified  on the  signature  pages under the heading
 -------
"Cahill,  Warnock Holders" (the "Cahill Holders"); the parties identified on the
                                 --------------
signature pages under the heading "Northwood Holders" (the "Northwood Holders");
                                                            -----------------
the party  identified on the signature pages under the heading  "Paribas Holder"
(the "Paribas  Holder");  the party  identified on the signature pages under the
      ---------------
heading "PNA Holder" (the "PNA Holder"); the parties identified on the signature
                           ----------
pages  under the  heading  "Unit  Holders"  (the "Unit  Holders");  the  parties
                                                  -------------
identified on the signature  pages under the heading the "Series C Holders" (the
"Series C Holders"); and the parties identified on the signature pages under the
 ----------------
heading "Other Holders" (collectively, the "Other Holders"). The Cahill Holders,
                                            -------------
the Northwood Holders, the Paribas Holder, the PNA Holder, the Unit Holders, the
Series C Holders,  and the Other Holders are referred to herein  collectively as
the "Securityholders".
     ---------------

                                    RECITALS

         A. The Company  entered  into a Series A  Convertible  Preferred  Stock
Purchase  Agreement,  dated as of November  15, 1996 (the "First  Series A Stock
                                                           ---------------------
Purchase  Agreement"),  with the Cahill  Holders,  pursuant  to which the Cahill
- -------------------
Holders  acquired shares of the Company's  Series A Convertible  Preferred Stock
and warrants on the terms and conditions set forth therein.

         B. The Company  entered  into a  Stockholders'  Agreement,  dated as of
November  15,  1996 (the  "Initial  Stockholders'  Agreement"),  with the Cahill
                           ---------------------------------
Holders and certain of the Other Holders identified therein.

         C. The Company  entered  into a Series A  Convertible  Preferred  Stock
Purchase  Agreement,  dated as of December 31, 1996 (the "Second  Series A Stock
                                                          ----------------------
Purchase  Agreement"),  with  the  Northwood  Holders,  pursuant  to  which  the
- -------------------
Northwood  Holders  acquired  shares  of  the  Company's  Series  A  Convertible
Preferred Stock and warrants on the terms and conditions set forth therein.

         D.  The  Company  entered  into  Subscription  Agreements,  dated as of
December  30, 1996 and  January  14,  1997,  with  certain of the Other  Holders
pursuant  to  which  each of them  acquired  shares  of the  Company's  Series A
Convertible  Preferred  Stock and warrants on the terms and conditions set forth
therein.

         E. The  Company  entered  into an Amended  and  Restated  Stockholders'
Agreement,  dated as of December  31, 1996 (the  "First  Restated  Stockholders'
                                                  ------------------------------
Agreement"),  with the  Cahill  Holders,  the  Northwood  Holders  and the Other
- ---------
Holders who subscribed for Series A Preferred Stock, which amended, restated and
superseded in its entirety the Initial Stockholders' Agreement.

                                        1
<PAGE>
         F. The Company entered into an Amendment No. 1, dated as of January 14,
1997 ("Amendment No. 1"), to the First Restated Stockholders' Agreement with the
       ---------------
Cahill Holders,  the Northwood  Holders and the Other Holders who subscribed for
Series A Preferred Stock.

         G. The Company entered into a Second Amended and Restated Stockholders'
Agreement,  dated as of February  15, 1997 (the  "Second  Restated  Stockholders
                                                  ------------------------------
Agreement"),  with the Cahill Holders,  the Northwood Holders, the Other Holders
- ---------
who  subscribed  for Series A  Preferred  Stock,  and the Paribas  Holder  which
amended, restated and superseded in its entirety the First Restated Stockholders
Agreement.

         H. The Company  entered  into a Series B  Convertible  Preferred  Stock
Purchase  Agreement,  dated as of April 29, 1998 (the  "Series B Stock  Purchase
                                                        ------------------------
Agreement"),  with the PNA Holder, the Cahill Holders, the Northwood Holders and
- ---------
certain of the Other Holders,  pursuant to which such  Securityholders  acquired
shares of the Company's Series B Convertible Preferred Stock.

         I. The Company entered into a Third Amended and Restated  Stockholders'
Agreement,  dated  as of  April  29,  1998  (the  "Third  Restated  Stockholders
                                                   -----------------------------
Agreement"),  with the Cahill Holders, the Northwood Holders, the Other Holders,
- ---------
the PNA Holder and the Paribas Holder which amended,  restated and superseded in
its entirety the Second Restated Stockholders Agreement.

         J. The  Company  entered  into  Series  B  Convertible  Stock  Purchase
Agreements  dated as of  December  21, 1998 with the holders of units of limited
partnership  interest (the "Unit Holders") of certain limited  partnerships,  of
                            ------------
which various Subsidiaries of the Company are the general partners,  pursuant to
which such Unit Holders  exchanged their units of limited  partnership  interest
for shares of the Company's Series B Convertible Preferred Stock.

         K. The Company  entered into an Amended and Restated  Credit  Agreement
dated as of November 6, 1998 (as such  agreement  may be amended,  supplemented,
refinanced, modified or replaced, the "Credit Agreement") with certain financial
                                       ----------------
institutions party thereto from time to time and Paribas, as Agent, or any other
successor Agent thereto.

         L.  On  the  date  hereof,  ALLIANCE  Holding,  Inc.,  a  wholly  owned
subsidiary of the Company,  was merged with and into  Interoffice  Superholdings
Corporation  ("Interoffice"),  and, immediately thereafter, ANI Holding, Inc., a
               -----------
wholly  owned  subsidiary  of the  Company,  was  merged  with and into  Reckson
Executive Centers,  Inc. ("REC"), in each case pursuant to the respective merger
                           ---
agreements  (the "Merger  Agreements")  and in connection with such mergers (the
                  ------------------
"Mergers"),  the Series C Holders exchanged all of their shares of capital stock
 -------
of REC  and  Interoffice  for  shares  of the  Company's  Series  C  Convertible
Preferred Stock.

         M. On the date hereof,  each  Securityholder owns the shares of capital
stock of the  Company or options or warrants  exercisable  for shares of capital
stock of the  Company  set forth  opposite  his,  her or its name on  Schedule 1
hereto.

                                        2
<PAGE>
         N. The  Securityholders  desire to enter into this  Agreement  with the
Company  which shall  amend,  restate and  supersede  in its entirety the Fourth
Restated Stockholders' Agreement.

         Accordingly, the parties hereto agree as follows:

                                    ARTICLE I

                                   DEFINITIONS

         1.1      Defined Terms. The following terms are defined as follows:
                  -------------

                  (a)  "Adjusted  Fully Diluted  Capitalization"  shall mean the
                        ---------------------------------------
                       number of issued and outstanding  shares of Common Stock,
                       assuming that (i) any Options or Warrants  outstanding as
                       of  the  date  of  this   Agreement,   and  any   Options
                       outstanding  under the Company's  1996 Stock Option Plan,
                       whether  or  not  outstanding  as of  the  date  of  this
                       Agreement,   have  been  exercised  in  full,   (ii)  any
                       outstanding  options or warrants to purchase Common Stock
                       or  to  purchase   any  security   convertible   into  or
                       exchangeable for Common Stock, other than those described
                       in clause (i) hereof,  that are Exercisable and that have
                       an exercise price that is lower than the then fair market
                       value of the Common Stock,  have been  exercised in full,
                       and  (iii)  any  outstanding  securities  that  are  then
                       convertible  into or  exchangeable  for Common Stock have
                       been converted or exchanged in full.

                  (b)  "Affiliate"  shall mean, with respect to any Person,  (i)
                        ---------
                       any Person  that  directly  or  indirectly  Controls,  is
                       Controlled  by, or is under  common  Control  with,  such
                       Person,  (ii) any  executive  officer  (as  such  term is
                       defined by Rule 501 promulgated under the Securities Act)
                       or director (or  individual  with a similar  capacity) of
                       such  Person,  and (iii)  when used  with  respect  to an
                       individual,  shall  include the Family  Group  Members of
                       such individual.

                  (c)  "Annual Budget" shall mean the budget for the Company and
                        -------------
                       its  Subsidiaries  in respect of each  fiscal year of the
                       Company which shall include,  without limitation,  a cash
                       flow   projection,   an  operating   budget,   a  capital
                       expenditures budget and an acquisition budget.

                  (d)  "Beale  Employment  Agreement"  shall  mean that  certain
                        ----------------------------
                       Employment  Agreement,  dated as of  November  15,  1996,
                       between the Company and David W. Beale.

                  (e)  "Beneficially Own" shall have the meaning given such term
                        ----------------
                       under Rule 13d-3  promulgated under the Exchange Act. The
                       term  "Beneficial  Ownership"  shall have the correlative
                       meaning.  The foregoing terms shall exclude any record or
                       Beneficial  Ownership in any securities  issued by RSI or
                       any interest in JAH Realties L.P.

                                        3

<PAGE>
                  (f)  "Blackout Period' shall mean the period commencing on the
                        ---------------
                       consummation of a Qualified Public Offering and ending on
                       the  earliest to occur of (i) the second  anniversary  of
                       the consummation of the Qualified  Public Offering,  (ii)
                       the  consummation  of a secondary  offering of the Common
                       Stock in which (X) the gross  proceeds  of such  offering
                       equal  or  exceed  30%  of  the  gross  proceeds  of  the
                       Qualified Public Offering, and (Y) the offering price per
                       share of  Common  Stock is at least 10%  higher  than the
                       offering price per share of Common Stock in the Qualified
                       Public Offering (as adjusted to reflect stock  dividends,
                       stock  splits,  stock  combinations  or any other similar
                       transaction   occurring   after  the   Qualified   Public
                       Offering),    and   (iii)   the   presentation   by   any
                       Securityholder  that is subject to restrictions on resale
                       during  the  Blackout   Period  of  evidence   reasonably
                       satisfactory  to a majority of the other  Securityholders
                       that  are  also  subject  to such  restrictions  that the
                       Company is capable of  consummating  an  offering  of the
                       type  described in clause (ii) hereof.  The parties agree
                       that the opinion of a bulge  bracket  underwriter  to the
                       foregoing  effect based on the then current  market price
                       of the Common  Stock,  earnings  multiples  and any other
                       relevant  factors  shall  automatically  be  satisfactory
                       evidence.

                  (g)  "Board" shall mean the Board of Directors of the Company.
                        -----

                  (h)  "Business Day" shall mean a day (other than a Saturday or
                        ------------
                       Sunday)  on  which  both  federally  and New  York  State
                       chartered  banks are  generally  open for business in New
                       York City.

                  (i)  "Certificates  of  Designation"  shall  mean the Series A
                        -----------------------------
                       Certificate of  Designation,  the Series B Certificate of
                       Designation and the Series C Certificate of Designation.

                  (j)  "Commission"  shall  mean  the  Securities  and  Exchange
                        ----------
                       Commission  or any  other  federal  agency  at  the  time
                       administering the Securities Act.

                  (k)  "Common Stock" shall mean the Company's common stock, par
                        ------------
                       value  $.01  per  share,  whether  designated  as Class A
                       Common Stock or Class B Common Stock.

                  (l)  "Common Stock Equivalent" shall mean, with respect to any
                        -----------------------
                       Securityholder,  the  number of  shares  of Common  Stock
                       owned by such  Securityholder,  plus the number of shares
                       of Conversion  Stock,  the number of Warrant Shares,  and
                       the number of Option Shares which such Securityholder has
                       the right to acquire  (or would upon the full  vesting of
                       all Options have the right to acquire) by  conversion  or
                       exercise as of the date of determination thereof.

                                       4
<PAGE>
                  (m)  "Control"  shall mean the power to direct the  management
                        -------
                       and  policies  of  any  Person  whether   through  voting
                       control,   by  contract  or  otherwise,   and  the  terms
                       "Controls" and  "Controlled"  shall have the  correlative
                        --------        ----------
                       meanings.

                  (n)  "Conversion  Stock" shall mean Common Stock issuable upon
                        -----------------
                       the  conversion  of the  Series A  Preferred  Stock,  the
                       Series B Preferred Stock or the Series C Preferred Stock.

                  (o)  "Core   Business"   shall  mean  the   business   of  the
                        ---------------
                       outsourcing of office  operations  both on an on-site and
                       off-site basis,  and the outsourcing of business  support
                       services to  customers  or clients of the  Company  which
                       purchase any of the Company's products or services.

                  (p)  "Director" shall mean any member of the Board.
                        --------

                  (q)  "Encumbrances"  shall  mean any and all  liens,  pledges,
                        ------------
                       claims,  charges,  security  interests,  options or other
                       legal or equitable encumbrances and restrictions.

                  (r)  "Exchange Act" shall mean the Securities  Exchange Act of
                        ------------
                       1934 or any similar  federal  statute,  and the rules and
                       regulations of the Commission thereunder, all as the same
                       shall be in effect at the time.

                  (s)  "Exercisable"  shall mean, with respect to any options or
                        -----------
                       warrants  to  purchase   Common  Stock  or  any  security
                       convertible into or exchangeable  for Common Stock,  that
                       at the time of  determination,  such  options or warrants
                       may  be  exercised  for  Common  Stock  or  any  security
                       convertible into or exchangeable for Common Stock.

                  (t)  "Family  Group  Members"  shall  mean  (i)  the  parents,
                        ----------------------
                       grandparents,  brothers,  sisters,  descendants  (whether
                       natural  or   adopted)   and  spouse  of  the   specified
                       individual;   (ii)  any  spouse  or   descendant  of  any
                       specified individual specified in clause (i) above; (iii)
                       any  trust   created   solely  for  the  benefit  of  any
                       individual  described  in clauses (i) through (ii) above;
                       (iv)  any  executor  or  administrator  for  any  of  the
                       individuals  described in clauses (i) through (ii) above;
                       (v) any  partnership  solely of individuals  described in
                       clauses (i) through  (iv) above;  and (vi) any tax exempt
                       corporate  foundation  created  by  any  of  the  Persons
                       described  in clauses (i)  through (v) above  exclusively
                       engaged in charitable purposes.

                  (u)  "Fully Diluted  Capitalization"  shall mean the number of
                        -----------------------------
                       issued and  outstanding  shares of Common Stock  assuming
                       full issuance of all Conversion  Stock,  Warrant  Shares,
                       Option  Shares and other shares of Common Stock  issuable
                       upon  exercise of any other  options to  purchase  Common
                       Stock or any security  convertible  or  exchangeable  for
                       Common Stock and  conversion of any such  convertible  or
                       exchangeable securities.

                                       5
<PAGE>
                  (v)  "GAAP"   shall   mean   generally   accepted   accounting
                        ----
                       principles.

                  (w)  "Incapacity"  with respect to an  individual,  shall mean
                        ----------
                       that a committee or conservator shall have been appointed
                       for such individual or his property.

                  (x)  "Initial Public  Offering" shall mean the consummation of
                        ------------------------
                       either   (i)  a  public   offering   that  has   received
                       Super-Majority  Approval,  or  (ii)  a  Qualified  Public
                       Offering.

                  (y)  "Intercompany  Agreement" means that certain Intercompany
                        -----------------------
                       Agreement,  dated as of January 8, 1999,  by and  between
                       the Company and the RSI Holder.

                  (z)  "JAH  Beneficial  Holders"  shall mean (i) Jon L. Halpern
                        ------------------------
                       and any Person  Controlled  by him, (ii) any Family Group
                       Member of Jon L.  Halpern so long as Jon L.  Halpern  has
                       the power to control, by contract or otherwise,  the vote
                       of the Shares of Series C Preferred Stock or Common Stock
                       Equivalents  Beneficially  Owned  by  such  Family  Group
                       Member, and (iii) in the event of the death or Incapacity
                       of Jon L. Halpern, any of his Family Group Members or any
                       conservator  or committee  who, as a result of his death,
                       obtain  Beneficial  Ownership  of the  Shares of Series C
                       Preferred Stock or Common Stock  Equivalents,  which were
                       Beneficially  Owned by Jon L. Halpern  prior to his death
                       or  Incapacity  so long as Control  with  respect to such
                       Beneficial   Ownership   thereof   resides  in  a  single
                       individual.

                  (aa) "Majority  of  the  Shares  of  Series  A  and  Series  B
                        --------------------------------------------------------
                       Preferred  Stock"  shall  mean at  least  66-2/3%  of the
                       ----------------
                       Shares  of the  Series A  Preferred  Stock  and  Series B
                       Preferred  Stock  (taken as a single  class)  issued  and
                       outstanding at the time any such vote is taken.

                  (bb) "Majority  of the  Shares  of Series C  Preferred  Stock"
                        -------------------------------------------------------
                       shall  mean at least  50.1% of the Shares of the Series C
                       Preferred  Stock issued and  outstanding  at the time any
                       such vote is taken.

                  (cc) "OnSite" shall mean OnSite Ventures, L.L.C.
                        ------

                  (dd) "OnSite Agreement" means the agreement to be entered into
                        ----------------
                       between  the  Company  and  OnSite  with  respect  to the
                       provision of Internet and telecommunications  services to
                       the Company by OnSite.

                                       6

<PAGE>
                  (ee) "Option Plan" shall mean the Company's  1996 Stock Option
                        -----------
                       Plan,  the Company's 1998 Stock Option Plan, or any other
                       stock option or phantom  interest  plan that has received
                       Super-Majority Approval.

                  (ff) "Options"  shall mean (i) the options to purchase  Common
                        -------
                       Stock,  each originally dated as of June 30, 1996, issued
                       to David W. Beale, Kelly G. Besecker, Laura J. Kozelouzek
                       and Alan M. Langer,  (ii) the options to purchase  Common
                       Stock,  each  originally  dated as of  November  1, 1996,
                       issued  to David W.  Beale,  Louis  Perlman,  William  E.
                       Phillips  and  Arnold  L.  Cohen,  (iii)  the  option  to
                       purchase Common Stock,  originally  dated as of August 4,
                       1998,  issued to David W.  Beale (as all of such  options
                       described  in  clauses  (i),  (ii) and  (iii)  have  been
                       amended and restated as of January 8, 1999), and (iv) any
                       options to purchase  Common Stock granted under an Option
                       Plan.

                  (gg) "Option  Shares" shall mean the shares of Common Stock of
                        --------------
                       the Company  issuable (or which may become  issuable upon
                       vesting) upon the exercise of Options.

                  (hh) "Person"    means   any    individual,    proprietorship,
                        ------
                       partnership,   corporation,  limited  liability  company,
                       trust,  estate,  or other  form of entity  including,  if
                       applicable, any governmental authority or agency.

                  (ii) "Prime Rate" shall mean the prime rate publicly announced
                        ----------
                       by The Chase Manhattan Bank, N.A. from time to time.

                  (jj) "Pro Rata Share" with respect to any Securityholder shall
                        --------------
                       mean the  percentage  equal to the  fraction  obtained by
                       dividing  the  number of Common  Stock  Equivalents  such
                       Securityholder owns by the aggregate number of all Common
                       Stock Equivalents owned by all Securityholders.

                  (kk) "Prohibited  Business"  shall mean the  executive  office
                        --------------------
                       suite  business  in which the  Company  is engaged at the
                       time of determination, taken as a whole and including (i)
                       on-site and off-site  operations  and (ii) any product or
                       service  which  is part  of the  executive  office  suite
                       business and is being actively pursued for development by
                       management of the Company and which has been presented to
                       the  Executive  Committee  of the  Company  and not  been
                       rejected  thereby  (provided  that  if  such  product  or
                       service has been  rejected and  thereafter  been taken to
                       the Board and not been rejected,  such product or service
                       shall be considered part of the Prohibited Business). The
                       time  of   determination   shall   be  the  time  of  the
                       development of a business or the making of any investment
                       in  question  under  Section  9.17 by any of the  Persons
                       subject to the restrictions in Section 9.17.

                                       7

<PAGE>
                  (ll) "Qualified  Public  Offering" shall mean the consummation
                        ---------------------------
                       of  a   firm-commitment   underwritten   public  offering
                       pursuant to an effective registration statement under the
                       Securities  Act  covering  the  offer  and sale of Common
                       Stock for the  account  of the  Company  in which (i) the
                       aggregate gross proceeds of such offering equal or exceed
                       $75  million,  (ii)  the  valuation  of the  Company  (as
                       reflected  by the  quotient  obtained by dividing (A) the
                       product of (1) the Adjusted Fully Diluted  Capitalization
                       (giving effect to the Qualified  Public Offering) and (2)
                       the aggregate  gross proceeds of such offering by (B) the
                       number of shares of Common  Stock sold in such  offering)
                       equals or  exceeds a multiple  of 20 times the  Company's
                       projected  net income for the 12 month  period  following
                       the date of the most recent financial statements included
                       in the  registration  statement for such offering  (which
                       projected   net  income  shall  be  based  on  reasonable
                       assumptions  that  have been  disclosed  to the Board and
                       shall be determined in a manner  consistent with the last
                       regularly prepared quarterly financial  statements of the
                       Company,  except for any change in  accounting  practices
                       made   subsequent   thereto  with  which  the   Company's
                       independent  accountants  concur and in  accordance  with
                       applicable  financial  standards (e.g. AICPA Professional
                                                         ----
                       Standards  Section  200 for a Financial  Forecast)),  and
                       (iii) the lead  managing  underwriter  is either a "bulge
                       bracket" firm or BT Alex. Brown Incorporated, NationsBank
                       Montgomery  Securities  LLC or  William  Blair & Company,
                       L.L.C. The assumptions used in determining  projected net
                       income  may  include:   (i)   consistency   in  financial
                       reporting  policies and  procedures  (except as otherwise
                       required or suggested by GAAP),  (ii) the earnings growth
                       of the Company during the relevant (e.g.,  prior 2- year)
                       period,  (iii) projected events and  transactions  during
                       the  projected  one year period per the Annual Budget (as
                       adjusted  per  variance   analysis  for  the  prior  four
                       quarters)  and the  expected use of funds from the public
                       offering,  (iv)  financial  effect  (pro  forma)  of  any
                       acquisitions  that are likely to be  consummated  and (v)
                       such  other  factors  as  any  investment   banking  firm
                       described above might consider in valuing the Company.

                  (mm) "Qualifying  Series C Beneficial  Holders" shall mean the
                        ----------------------------------------
                       RSI Beneficial Holders,  the JAH Beneficial Holders,  the
                       Rabinowitz  Beneficial  Holders,  the  Rieger  Beneficial
                       Holders and the Widder Beneficial Holders.

                  (nn) "Rabinowitz  Beneficial  Holders"  shall  mean (i) Martin
                        -------------------------------
                       Rabinowitz  and any Person  Controlled  by him,  (ii) any
                       Family  Group  Member  of  Martin  Rabinowitz  so long as
                       Martin  Rabinowitz has the power to control,  by contract
                       or  otherwise,  the  vote  of  the  Shares  of  Series  C
                       Preferred Stock or Common Stock Equivalents  Beneficially
                       Owned by such Family Group Member, and (iii) in the event
                       of the death or Incapacity of Martin  Rabinowitz,  any of
                       his Family Group Members or any  conservator or committee
                       who,  as a  result  of his  death or  Incapacity,  obtain
                       Beneficial  Ownership of the shares of Series C Preferred
                       Stock  or  the  Common  Stock  Equivalents,   which  were
                       Beneficially  Owned  by  Martin  Rabinowitz  prior to his
                       death.  Notwithstanding the foregoing  provisions of this
                       definition,  no  Person  shall  be  deemed  a  Rabinowitz
                       Beneficial  Holder with respect to any shares of Series C
                       Preferred  Stock or Common Stock  Equivalents  which were
                       not acquired by a Rabinowitz Beneficial Holder either (i)
                       pursuant to the Merger Agreements, or (ii) by exercise of
                       a right to purchase  under Article 4 or under Section 7.1
                       hereof.

                                       8

<PAGE>
                  (oo) "Registered  Securities"  shall mean  securities that (i)
                        ----------------------
                       have been  registered  under the  Securities Act and (ii)
                       are  of a  class  (A)  listed  on a  national  securities
                       exchange or designated  for quotation on NASDAQ,  and (B)
                       having an aggregate  market  value  (which shall  include
                       securities   issued  to  the  holders  of  the  Company's
                       securities) of at least $50,000,000.

                  (pp) "Rieger Beneficial  Holders" shall mean (i) Robert Rieger
                        --------------------------
                       and any Person  Controlled  by him, (ii) any Family Group
                       Member of Robert  Rieger so long as Robert Rieger has the
                       power to control,  by contract or otherwise,  the vote of
                       the Shares of Series C  Preferred  Stock or Common  Stock
                       Equivalents,  and  (iii)  in the  event  of the  death or
                       Incapacity  of Robert  Rieger,  any of his  Family  Group
                       Members or any  conservator or committee who, as a result
                       of his death or Incapacity,  obtain Beneficial  Ownership
                       of the shares of Series C  Preferred  Stock or the Common
                       Stock  Equivalents,  which  were  Beneficially  Owned  by
                       Robert  Rieger  prior to his death.  Notwithstanding  the
                       foregoing provisions of this definition,  no Person shall
                       be deemed a Rieger  Beneficial Holder with respect to any
                       shares  of  Series  C  Preferred  Stock or  Common  Stock
                       Equivalents   which  were  not   acquired   by  a  Rieger
                       Beneficial  Holder  either  (i)  pursuant  to the  Merger
                       Agreements,  or (ii) by  exercise  of a right to purchase
                       under Article 4 or under Section 7.1 hereof.

                  (qq) "RSI" shall mean Reckson Service Industries, Inc.
                        ---

                  (rr) "RSI   Beneficial   Holders"   shall  mean  RSI  and  any
                        --------------------------
                       Affiliates of RSI  Controlled by RSI, in each case for so
                       long as an  acquisition  of  Control  of RSI of the  type
                       described in Section 4.6 has not occurred.

                  (ss) "Sale of the Company"  shall mean (i)  consummation  of a
                        -------------------
                       merger or consolidation  (or similar  transaction) of the
                       Company with or into another  Person that is not a direct
                       or indirect parent or subsidiary of the Company  pursuant
                       to which all or substantially all of the then outstanding
                       shares of capital  stock of the Company are  converted or
                       exchanged into the right to receive cash or securities of
                       another  Person,  (ii)  the  consummation  of the sale or
                       other  disposition  of  all or  substantially  all of the
                       outstanding  Shares,  Options and  Warrants  that are the
                       subject  of  this  Agreement  to a  Person  that is not a
                       direct or indirect parent or Subsidiary of the Company or
                       (iii) the  consummation of the sale or other  disposition
                       of all or substantially  all of the Company's assets to a
                       Person  that  is  not a  direct  or  indirect  parent  or
                       Subsidiary  of  the  Company;  provided,   however,  that
                                                      --------    -------
                       notwithstanding   anything  to  the  contrary   contained
                       herein,  a Sale of the  Company  shall  only be deemed to
                       have occurred if at least 80% of the  consideration to be
                       received by the  Securityholders  in connection with such
                       transaction  is  payable  in (i)  cash,  (ii)  Registered
                       Securities   or  (iii)  any   combination   of  cash  and
                       Registered Securities.

                                       9

<PAGE>
                  (tt) "Securities  Act" shall mean the  Securities Act of 1933,
                        ---------------
                       or  any  similar  federal  statute,  and  the  rules  and
                       regulations of the Commission thereunder, all as the same
                       shall be in effect at the time.

                  (uu) "Series A and Series B  Preferred  Directors"  shall mean
                        -------------------------------------------
                       the  directors  nominated by the Series A Holders and the
                       Series B Holders pursuant to Section 2.1(a) and (b).

                  (vv) "Series A  Certificate  of  Designation"  shall  mean the
                        --------------------------------------
                       Fourth Amended and Restated Certificate of Designation of
                       Series A Preferred Stock,  dated as of December 29, 1998,
                       to the Company's Articles of Incorporation.

                  (ww) "Series A Holders" shall mean the holders of the Series A
                        ----------------
                       Preferred Stock issued and outstanding at any time.

                  (xx) "Series  A  Preferred  Stock"  shall  mean the  Company's
                        ---------------------------
                       Series A convertible  preferred stock, par value $.01 per
                       share, having such rights,  preferences and privileges as
                       may be in effect from time to time.

                  (yy) "Series B  Certificate  of  Designation"  shall  mean the
                        --------------------------------------
                       Amended and Restated Certificate of Designation of Series
                       B Preferred Stock,  dated as of December 29, 1998, to the
                       Company's Articles of Incorporation.

                  (zz) "Series B Holders" shall mean the holders of the Series B
                        ----------------
                       Preferred Stock issued and outstanding at any time.

                  (aaa)"Series  B  Preferred  Stock"  shall  mean the  Company's
                        ---------------------------
                       Series B convertible  preferred stock, par value $.01 per
                       share, having such rights,  preferences and privileges as
                       may be in effect from time to time.

                  (bbb)"Series C Adjusted  Fully Diluted  Capitalization"  shall
                        ------------------------------------------------
                       mean the Adjusted Fully Diluted Capitalization,

                                       10

<PAGE>
                       (i)  decreased by the number of Common Stock  Equivalents
                            (A) issued upon the  exercise of options to purchase
                            Shares  granted  to  directors  or  employees  of or
                            consultants to the Company pursuant to the Company's
                            1998 Stock  Option  Plan or any other  stock  option
                            plan of the Company  (other than the Company's  1996
                            Stock  Option  Plan),  (B)  issued  pursuant  to the
                            exercise of any  rights,  warrants,  options  (other
                            than as  described  in clause  (A)  hereof) or other
                            agreements   to  purchase   Shares,   which  rights,
                            warrants,   options  or  other  agreements  are  not
                            outstanding on the date of this Agreement (except if
                            and to the extent  that the Series C Holders had the
                            right to exercise  preemptive rights under Article 7
                            with  respect  to the  initial  sale or grant by the
                            Company  of  such  rights,   warrants,   options  or
                            agreements),   (C)  issued  in  an  Initial   Public
                            Offering as to which the RSI  Beneficial  Holders or
                            the  Series C  Holders  would  have had the right to
                            exercise  preemptive rights under Section 7.1(b) but
                            for the  limitation  set  forth  in  Section  7.1(b)
                            relating  to the right to  acquire  up to 30% of the
                            New Securities  sold in such Initial Public Offering
                            until other Persons have  purchased  $75,000,000  of
                            such New Securities, and (D) issued as consideration
                            for,   or  in   connection   with,   any  merger  or
                            acquisition  of the stock or assets of any  acquired
                            entity by the Company, and

                       (ii) increased  in the event  there is an issuance of New
                            Securities   (as  defined  in  Section   7.1(a))  or
                            Additional Securities (as defined in Section 7.1(b))
                            by  the   number   of  Unused   Backlog   CSE's  (as
                            hereinafter  defined) as to which the RSI Beneficial
                            Holders  or any of the  Series  C  Holders  have the
                            right to exercise (as determined  below)  preemptive
                            rights under the second  paragraph of Section 7.1(a)
                            or under Section 7.1(b) (the "Testing Sections").

As used herein,  "Backlog CSE's" shall mean the aggregate number of Common Stock
Equivalents  by  which  the  Adjusted  Fully  Diluted  Capitalization  has  been
decreased  pursuant to clause (i) above of this  Section  1.1(bbb),  and "Unused
Backlog  CSE's" shall mean the number of Backlog  CSE's reduced by the number of
Backlog  CSE's by which  the  Adjusted  Fully  Diluted  Capitalization  has been
increased  pursuant  to clause  (ii)  above of this  Section  1.1(bbb).  For the
purpose  of  determining  whether  the RSI  Beneficial  Holders  or the Series C
Holders have the right to exercise  preemptive rights under the Testing Sections
with respect to Unused Backlog CSEs, the RSI Beneficial  Holders or the Series C
Holders,  as the case may be,  shall be deemed to have such rights if and to the
extent that the number of New Securities or Additional  Securities which the RSI
Beneficial  Holders  or any of the Series C Holders  have the right to  purchase
under the Testing  Sections is greater than the number of such New Securities or
Additional  Securities which the RSI Beneficial  Holders or any Series C Holders
would then have the right to  purchase  if the RSI  Beneficial  Holders  and the
Series C Holders (x) had  actually  exercised  preemptive  rights to the maximum
extent  permitted to them under  Sections  7.1(a) and 7.1(b) with respect to all
issuances of New Securities or Additional  Securities,  and (y) had the right to
exercise,  and had  actually  exercised,  preemptive  rights  under the  Testing
Sections  with  respect to all  issuances  described in clause (i) above of this
Section 1.1(bbb).  If at any time the Company  requests,  and the RSI Beneficial
Holders or the Series C Holders agree to, the waiver of  preemptive  rights that
the RSI  Beneficial  Holders or such Series C Holders may then have with respect
to New Securities or Additional Securities, then for purposes of this Agreement,
the RSI Beneficial  Holders and the Series C Holders shall not be deemed to have
had the right to exercise  preemptive rights with respect to such New Securities
or Additional  Securities.  A sample  calculation of the Series C Adjusted Fully
Diluted Capitalization is attached as Schedule 2 to this Agreement.

                                       11

<PAGE>
                  (ccc) Series C  Certificate  of  Designation"  shall  mean the
                        --------------------------------------
                       Certificate  of  Designation  of the  Series C  Preferred
                       Stock,  dated as of December 29, 1998,  to the  Company's
                       Articles of Incorporation.

                  (ddd)"Series C Holders"  shall mean the  holders of the Series
                        ----------------
                       C Preferred Stock issued and outstanding at any time.

                  (eee)"Series C Preferred  Directors"  shall mean the directors
                        -----------------------------
                       nominated  by the  Series C Holders  pursuant  to Section
                       2.1(a) and (b).

                  (fff)"Series  C  Preferred  Stock"  shall  mean the  Company's
                        ---------------------------
                       Series C convertible  preferred stock, par value $.01 per
                       share, having such rights,  preferences and privileges as
                       may be in effect from time to time.

                  (ggg)"Shares"  shall mean any  shares of capital  stock of the
                        ------
                       Company,  including,  without  limitation,  Common Stock,
                       Series  A  Preferred  Stock,  Series B  Preferred  Stock,
                       Series C  Preferred  Stock,  Warrant  Shares  and  Option
                       Shares, now or hereafter issued.

                  (hhh)"Subsidiary"  shall mean any corporation,  partnership or
                        ----------
                       limited  liability  company  of which a  majority  of the
                       outstanding  voting  securities  or other  voting  equity
                       interests  or  voting   power  are  owned,   directly  or
                       indirectly, by the Company.

                  (iii)"Super-Majority   Approval"  shall  mean  approval  of  a
                        -------------------------
                       majority of the whole Board (which majority shall include
                       a  majority  of the  Series C  Preferred  Directors  and,
                       solely with respect to the actions  specified in Sections
                       3.1(e),  3.1(f),  and  3.1(j),  at least two Series A and
                       Series B Preferred Directors).

                  (jjj)"Warrants"  shall mean (1) the warrants  originally dated
                        --------
                       as of November 15, 1996 issued to the Cahill Holders, (2)
                       the  warrants  originally  dated as of November 15, 1996,
                       December 31,  1996,  February 15, 1997 and April 29, 1998
                       issued to Thomas S.  Shattan,  Gregory  E.  Mendel and G.
                       Kevin Fechtmeyer and the warrants  originally dated as of
                       December  31,  1996 and  April  29,  1998  issued  to The
                       Shattan Group, LLC, (3) the warrants  originally dated as
                       of December  31, 1996 and February 15, 1997 issued to the
                       Northwood Holders,  (4) the warrants  originally dated as
                       of December 31,  1996,  January 14, 1997 and February 15,
                       1997 issued to certain of the Other Holders,  and (5) the
                       warrants  originally dated as of February 15, 1997 issued
                       to the Paribas Holder (as all of such warrants  described
                       in clauses (1),  (2),  (3), (4) and (5) have been amended
                       and restated as of January 8, 1999).

                                       12

<PAGE>
                  (kkk)"Warrant  Shares"  shall mean the shares of Common  Stock
                        ---------------
                       of  the  Company   issuable  upon  the  exercise  of  the
                       Warrants.

                  (lll)"Widder Beneficial  Holders" shall mean (i) Arnold Widder
                        --------------------------
                       and any Person  Controlled  by him, (ii) any Family Group
                       Member of Arnold  Widder so long as Arnold Widder has the
                       power to control,  by contract or otherwise,  the vote of
                       the Shares of Series C  Preferred  Stock or Common  Stock
                       Equivalents  Beneficially  Owned  by  such  Family  Group
                       Member, and (iii) in the event of the death or Incapacity
                       of Arnold Widder,  any of his Family Group Members or any
                       conservator or committee who, as a result of his death or
                       Incapacity,  obtain Beneficial Ownership of the shares of
                       Series C Preferred Stock or the Common Stock Equivalents,
                       which were  Beneficially  Owned by Arnold Widder prior to
                       his death.  Notwithstanding  the foregoing  provisions of
                       this  definition,  no  Person  shall  be  deemed a Widder
                       Beneficial  Holder with respect to any shares of Series C
                       Preferred  Stock or Common Stock  Equivalents  which were
                       not  acquired by a Widder  Beneficial  Holder  either (i)
                       pursuant to the Merger Agreements, or (ii) by exercise of
                       a right to purchase  under Article 4 or under Section 7.1
                       hereof.

                                   ARTICLE II
                                BOARD; COMMITTEES

         2.1      Board of Directors.
                  ------------------

                  (a)  The  Board  shall  consist  of ten  Directors,  (i) three
                       Directors  initially  nominated  by David W. Beale (which
                       nominees  shall  initially  be David W. Beale,  Arnold L.
                       Cohen,  and Louis Perlman)  (collectively,  and as may be
                       reduced pursuant to Section 2.1 (b) hereof,  the "Company
                                                                         -------
                       Directors"),  (ii) three Directors  (collectively,  along
                       ---------
                       with any additional Person nominated  pursuant to Section
                       2.1(b)  hereof,  the  "Series  A and  Series B  Preferred
                                              ----------------------------------
                       Directors")  initially nominated as follows: two shall be
                       ---------
                       designated by the Cahill  Holders  (which  nominees shall
                       initially be David L.  Warnock and G. Lee Bohs),  and one
                       shall  be  designated  by the  Northwood  Holders  (which
                       nominee shall  initially be Henry T.  Wilson),  and (iii)
                       four  Directors  (collectively,  the  "Series C Preferred
                                                              ------------------
                       Directors")  initially nominated by holders of a Majority
                       ---------
                       of the Shares of Series C Preferred Stock (which

                                       13
<PAGE>
                       nominees shall  initially be Scott Rechler,  Jon Halpern,
                       Arnold  Widder  and  William  E.  Phillips).  William  E.
                       Phillips is sometimes  referred to herein as the "Special
                                                                         -------
                       Series C Director".  The Chairman of the Board shall be a
                       -----------------
                       Series C Preferred Director nominated by the holders of a
                       Majority  of the Shares of Series C  Preferred  Stock and
                       reasonably  acceptable  to the Company  Directors and the
                       Series A and Series B Preferred  Directors.  The Chairman
                       of the Board shall not serve as an employee or officer of
                       the  Company  but shall be  vested  with the  rights  and
                       privileges  typically  accorded the Chairman of the Board
                       of Directors under applicable  corporate law,  including,
                       without limitation, the right to call special meetings of
                       the  Board  or   stockholders   in  accordance  with  the
                       Company's  By-laws.  Notwithstanding  the foregoing,  the
                       Chairman of the Board and the Chief Executive  Officer of
                       the  Company  shall  jointly  prepare  the agenda for and
                       chair each meeting of the Board.  The initial Chairman of
                       the Board shall be Scott Rechler.

                  (b)  Upon  the  earlier  to  occur  of  (i)  the   retirement,
                       resignation,  disability or death of any Company Director
                       (other  than  David W.  Beale)  or the  Special  Series C
                       Director, after the date hereof and (ii) January 1, 2001,
                       the Directors  shall be reelected,  such that there shall
                       be (A) three Company  Directors who shall be nominated by
                       David W. Beale, (B) four Series C Preferred Directors who
                       shall be  nominated  by the  holders of a Majority of the
                       Shares  of  Series  C  Preferred  Stock  (which  Series C
                       Preferred  Directors  shall not be  required  to  include
                       William E. Phillips), and (C) three Series A and Series B
                       Preferred  Directors who shall be nominated by the Cahill
                       Holders and the Northwood Holders as set forth in Section
                       2.1(a).  If by  January  1,  2001,  none  of the  Company
                       Directors  (other  than  David W.  Beale) or the  Special
                       Series C Director  has ceased to be a Director  by reason
                       of retirement, resignation, disability or death, then one
                       of the Company Directors or the Special Series C Director
                       shall resign as a Director as of that date,  and, if such
                       resignation  has not  occurred by January 10,  2001,  the
                       Board  shall vote to remove one Company  Director  (other
                       than  David W.  Beale) or the  Special  Series C Director
                       pursuant to a designation to be made by a majority of the
                       Series C Preferred  Directors,  following which the Board
                       shall be re-elected in accordance with the first sentence
                       of this Section 2.1(b). Upon any retirement, resignation,
                       disability or death of any Company  Director  (other than
                       David W. Beale) following the date that the Directors are
                       reelected  pursuant to this  Section  2.1(b),  the Cahill
                       Holders  shall  have the right to appoint  his  successor
                       (who shall be  reasonably  satisfactory  to the Northwood
                       Holders).  Thereafter,  there  shall be (x) four Series A
                       and Series B Preferred Directors,  three of whom shall be
                       nominated  by the  Cahill  Holders  (one of whom shall be
                       reasonably  satisfactory to the Northwood Holder) and one
                       of whom shall be nominated by the Northwood Holders,  (y)
                       two Company Directors, who shall be nominated by David W.
                       Beale,  and (z) four  Series C  Preferred  Directors  who
                       shall be  nominated  by the  holders of a Majority of the
                       Shares of the Series C Preferred Stock.

                                       14
<PAGE>
                  (c)  Notwithstanding   anything  to  the  contrary   contained
                       herein,  (i) David W.  Beale  shall  have the  rights set
                       forth herein to nominate all of the Company Directors (as
                       the number of Company Directors shall be reduced pursuant
                       to  Section   2.1(b))   only  so  long  as  he  maintains
                       Beneficial  Ownership of at least 50% of the Common Stock
                       Equivalents  held by him as of the date of this Agreement
                       and  the  Beale   Employment   Agreement   has  not  been
                       terminated by the Company for Cause (as defined therein);
                       provided,  however, that so long as David W. Beale is the
                       --------   -------
                       Chief Executive  Officer of the Company he shall serve as
                       a Director,  (ii) the Cahill  Holders  and the  Northwood
                       Holders  each shall  have the rights set forth  herein to
                       nominate  the Series A and Series B Preferred  Directors,
                       and Series A and Series B Preferred  Directors shall have
                       the right to nominate members of the Committees described
                       in Section 2.3 hereof, only so long as the Cahill Holders
                       or the Northwood  Holders,  as the case may be,  maintain
                       Beneficial  Ownership in the aggregate of at least 50% of
                       the Common Stock Equivalents  (excluding  Warrant Shares)
                       initially  acquired by it pursuant to the First  Series A
                       Stock  Purchase  Agreement  and the Second Series A Stock
                       Purchase  Agreement,  and (iii) the holders of a Majority
                       of the Shares of Series C Preferred  Stock shall have the
                       rights  set  forth   herein  to  nominate  the  Series  C
                       Preferred  Directors and to designate the Chairman of the
                       Board,  and the Series C Preferred  Directors  shall have
                       the right to nominate members of the Committees described
                       in Section  2.3  hereof,  only so long as the  Qualifying
                       Series C Beneficial Holders maintain Beneficial Ownership
                       of at least 20% of the  Series C Adjusted  Fully  Diluted
                       Capitalization.  If any of David  W.  Beale,  the  Cahill
                       Holders,  the  Northwood  Holders or the Series C Holders
                       loses its rights to designate  Directors,  the  Directors
                       which such Securityholder was entitled to designate shall
                       promptly  resign  and  the  vacancies   created  by  such
                       resignations  shall be filled by the  stockholders of the
                       Company voting at a meeting or by written  consent at any
                       time after the  consummation  of the transaction in which
                       any such Person lost its rights to  designate  Directors.
                       If any Directors or Committee members who are required to
                       resign such positions pursuant to the preceding sentences
                       fail to promptly tender their written  resignations,  the
                       stockholders  and the remaining  Directors shall promptly
                       take such steps as may be necessary or appropriate  under
                       the  Company's  bylaws  and  applicable  law in  order to
                       remove  such  Directors  and/or  Committee  members.  The
                       Directors  designated by the  stockholders of the Company
                       shall  appoint  successor  committee  members to fill any
                       vacancies  then existing as a result of the  resignations
                       of  the  Directors  referred  to  in  the  two  preceding
                       sentences  (other  than  any  vacancy  on  the  Executive
                       Committee  created  by the  failure  of David W. Beale to
                       serve  thereon  which  shall  be  handled  in the  manner
                       provided in Section 2.3(a)).

                                       15
<PAGE>
                  (d)  Wherever this  Agreement  provides that any vote is based
                       on a majority  of the Series C Preferred  Directors,  the
                       Special Series C Director shall not be included in either
                       the  numerator  or  the   denominator   for  purposes  of
                       determining  whether  there has been such a majority vote
                       of Series C Preferred Directors.

                  (e)  The Company  shall give the PNA Holder  notice of (in the
                       same manner as notice is given to directors),  and permit
                       one  Person  designated  by the PNA Holder to attend as a
                       non-voting observer,  all meetings of the Board and shall
                       provide to such observer the same information  concerning
                       the Company,  and access thereto,  provided to members of
                       the Board.  Such observer shall keep all such information
                       confidential  and shall not  directly or  indirectly  use
                       such  information  for any purpose other than  evaluating
                       the PNA  Holder's  continued  investment  in the Series B
                       Preferred  Stock.  The  direct   out-of-pocket   expenses
                       reasonably  incurred  by any  such  designee  of the  PNA
                       Holder  in  attending   any  board   meetings   shall  be
                       reimbursed by the Company.  The PNA Holder shall have the
                       rights set forth  herein to a non-voting  board  observer
                       only so long as the PNA Holder maintains ownership in the
                       aggregate of at least 50% of the Common Stock Equivalents
                       initially  acquired  by it pursuant to the Series B Stock
                       Purchase Agreement.  Notwithstanding  the foregoing,  the
                       Company reserves the right to excuse the non-voting board
                       observer  from all or any  portion of any  meeting of the
                       Board  if  the  Board   determines   in  its  good  faith
                       discretion  that  there are  confidential  matters  to be
                       discussed relating to the Company's debt financing.

                  (f)  Election of  Nominees.  On the date  hereof,  and at each
                       ---------------------
                       annual  meeting  of  stockholders  of the  Company or any
                       special  meeting  called  for  the  purpose  of  electing
                       Directors  of the Company (or by consent of  stockholders
                       in lieu of any such  meeting)  or at such  other  time or
                       times   as   the    Securityholders    may   agree,   the
                       Securityholders shall vote all of their respective Shares
                       entitled  to vote in favor of the  election of all of the
                       Persons so nominated in  accordance  with Section  2.1(a)
                       and Section 2.1(b) and no other Person.

                  (g)  Term.  Each  of  the  Series  A and  Series  B  Preferred
                       ----
                       Directors,  the  Series  C  Preferred  Directors  and the
                       Company  Directors shall hold office as a Director of the
                       Company for a term of one year.

         2.2 Removal of Directors.  No Securityholder shall vote any Shares, and
             --------------------
no Director  shall vote,  in favor of the  removal of a Director  designated  by
David W.  Beale,  the  Cahill  Holders,  the  Northwood  Holders or the Series C
Holders  unless (i) the right of such other  Securityholder(s)  to so  designate
such Director shall no longer exist as a result of Section 2.1(c),  or (ii) such
other  Securityholder(s)  shall  have  requested  that  the  Securityholders  or
Directors   vote  for  the   removal  of  any  such   Director   (provided   the
Securityholder(s)  making such  request  shall at such time  remain  entitled to
designate a Director pursuant to Section 2.1(c)).  In the case of clause (ii) of
the

                                       16
<PAGE>
immediately   preceding  sentence,  the  (x) Securityholders  shall  vote all of
their Shares  entitled to vote and (y) Directors shall vote, as the case may be,
immediately  upon  request  in favor of the  removal  of such  Director  and the
election  of  any  replacement  Director  as  may be  designated  by  requesting
Securityholder(s).

         2.3      Committees.
                  ----------

                  (a)  The  Executive  Committee  of the Board shall  consist of
                       four Directors: (i) two Directors nominated by the Series
                       A and Series B Preferred  Directors (which nominees shall
                       initially  be David W.  Beale,  who shall be  entitled to
                       serve  on  the  Executive  Committee  for so  long  as he
                       remains Chief Executive Officer of the Company, and David
                       L.  Warnock)  and (ii)  two  Directors  nominated  by the
                       Series  C  Preferred   Directors  (which  nominees  shall
                       initially be Scott Rechler and Jon Halpern). The Chairman
                       of the Executive  Committee shall be David W. Beale,  who
                       shall  hold  such  title  for so long as he serves on the
                       Executive Committee, and, thereafter,  the Chairman shall
                       be any  successor  Chief  Executive  Officer  to David W.
                       Beale.  To the extent  permitted  by law,  the  Executive
                       Committee  shall have and may exercise all the powers and
                       authority of the Board in the  management of the business
                       and affairs of the Company;  provided,  however, that, in
                                                    --------   -------
                       no  event,   shall  the  Executive   Committee  have  the
                       authority   to  authorize   any  action  which   requires
                       Super-Majority   Approval  under  this  Agreement.  If  a
                       majority of the members of the entire Executive Committee
                       shall not agree on a decision  with respect to any matter
                       over which it has  authority to act, such matter shall be
                       referred  to the  Board  for its  determination.  Without
                       limiting the foregoing, it is intended that the Executive
                       Committee  shall  be  responsible  for  such  matters  as
                       non-annual  (project level) budget approvals,  commitment
                       of   capital,   incurrence   of  debt   and   significant
                       contractual  relations.  The  Executive  Committee  shall
                       maintain  minutes of its meetings and report to the Board
                       on all of its proceedings.

                  (b)  The Audit  Committee  of the Board shall  consist of four
                       Directors:  (i) two  Directors  nominated by the Series A
                       and  Series  B  Preferred  Directors,  who  shall  not be
                       officers  or  employees  of the Company  (which  nominees
                       shall initially be Messrs.  Arnold Cohen and G. Lee Bohs)
                       and  (ii)  two  Directors   nominated  by  the  Series  C
                       Preferred  Directors  (which  nominees shall initially be
                       Messrs.  Scott  Rechler  and Arnold  Widder).  Subject to
                       Section  2.1(c),  the Series C Preferred  Directors shall
                       have the right to  designate  the  Chairman  of the Audit
                       Committee  of  the  Board.   The  Audit  Committee  shall
                       recommend the engagement of independent auditors,  review
                       and consider actions of management in matters relating to
                       audit  function,  review with  independent  auditors  the
                       scope and results of their audit  engagement,  review the
                       system of internal controls and procedures of the Company
                       and its

                                       17
<PAGE>
                       Subsidiaries,  and review the effectiveness of procedures
                       intended to prevent  violations  of law and  regulations.
                       The Audit  Committee  shall also  approve the  engagement
                       letter of the Company's independent  accountants,  direct
                       the internal control (or internal audit)  department,  if
                       any,  be  authorized  to direct  agreed  upon  procedures
                       review by independent  public  accountants or consultants
                       and review and approve all public securities  filings and
                       audited financial statements.

                  (c)  The Compensation  Committee of the Board shall consist of
                       four Directors: (i) two Directors nominated by the Series
                       A and  Series B  Preferred  Directors,  who  shall not be
                       officers  or  employees  of the Company  (which  nominees
                       shall  initially  be Messrs.  Louis  Perlman and David L.
                       Warnock),  and (ii) two Directors nominated by the Series
                       C Preferred  Directors (which nominees shall initially be
                       Messrs.  Scott  Rechler  and Jon  Halpern).  The grant or
                       allocation   of  rights,   warrants,   options  or  other
                       agreements  to  purchase  Common  Stock  or any  security
                       convertible  into or exchangeable  for Common Stock under
                       any  Option  Plan  or as  compensation  to any  employee,
                       consultant,  Director  or  officer of the  Company  shall
                       require  approval  of a  majority  of the  members of the
                       Compensation Committee.

                  (d)  The Board shall establish a Strategic Steering Committee,
                       which  shall be a  management  committee.  The  Strategic
                       Steering Committee shall consist of David W. Beale, three
                       members  appointed  by the Series C  Preferred  Directors
                       (which  members need not be Directors  and which  members
                       shall initially  include Jon L. Halpern) and three senior
                       managers of the Company  appointed by the Chief Executive
                       Officer of the Company.  The Strategic Steering Committee
                       shall be responsible for evaluating and  recommending new
                       products, technologies and strategies with a view towards
                       ensuring   the   ultimate   success  of  the  Company  by
                       continually  meeting the  changing  needs of customers of
                       the Company.  There shall be no chairman of the Strategic
                       Steering Committee.

         2.4  Vacancies.  Subject to  Sections  2.1(b),  2.1(c) and 2.3,  if any
              ---------
vacancy  occurs  in the  Board  or  any  Committee  thereof  because  of  death,
disability,  resignation,  retirement  or removal of a Director  or a  Committee
member in accordance with this Agreement,  the Securityholder or Securityholders
that nominated the Person  creating such vacancy (or the Directors who nominated
the  Committee   member)  shall   nominate  a  successor   (provided  that  such
Securityholder  shall at such time remain  entitled to designate a Director,  or
the  relevant  Directors  shall at such  time  remain  entitled  to  nominate  a
Committee  member,  as the case may be,  pursuant  to Sections  2.1(a),  2.1(b),
2.1(c) and 2.3),  and all  Securityholders  shall  vote the Shares  held by them
which are  entitled to vote in favor of the  election of such  successor  to the
Board and all of the  Directors  shall elect or appoint the  successors  to such
Committee  of the Board.  Any vacancy that occurs shall be filled as promptly as
possible  upon the request of the group having the right to nominate a Person to
fill such vacancy.

                                       18
<PAGE>
         2.5 Proxies.  Neither the Company nor any Securityholder shall give any
             -------
proxy or power of  attorney  to any  Person or entity  that  permits  the holder
thereof to vote in his  discretion  on any matter that may be  submitted  to the
Company's  Securityholders  for their  consideration  and approval,  unless such
proxy or power of attorney is made  subject to and is  exercised  in  conformity
with the provisions of this Agreement.

         2.6 Compensation.  Each Director shall be reimbursed by the Company for
             ------------
all direct out-of-pocket  expenses incurred in the reasonable  discretion of the
Director in connection with their services as a Director and a committee  member
and each  Director,  other than any  Director  who is an officer of the Company,
shall receive from the Company an annual Director's fee of $5,000.

         2.7 Subsidiary  Boards. The board of directors of each Subsidiary shall
             ------------------
be comprised of a single  director who shall be David W. Beale or any  successor
Chief  Executive  Officer.  No  action  taken by the board of  directors  of any
Subsidiary   shall  be  contrary   to  or   inconsistent   with  the   policies,
recommendations or directions of the Board.


                                   ARTICLE III

                            CERTAIN CORPORATE ACTION

         3.1 Approval of Certain  Board Action.  None of the  following  actions
             ---------------------------------
shall  be taken  by the  Company  or any of its  Controlled  Affiliates  without
Super-Majority Approval (provided that if at the time of the proposed action (i)
the  Qualifying  Series C Beneficial  Holders do not have  aggregate  Beneficial
Ownership of at least 20% of the Series C Adjusted Fully Diluted Capitalization,
then the approval of a majority of the Series C Preferred Directors shall not be
required as part of the Super-Majority Approval, and (ii) the Cahill Holders and
the Northwood Holders do not have aggregate  Beneficial  Ownership of 50% of the
Common Stock Equivalents  (excluding  Warrant Shares) initially acquired by them
pursuant to the First Series A Stock Purchase  Agreement and the Second Series A
Stock Purchase Agreement,  then the approval of at least two of the Series A and
Series B Preferred Directors shall not be required as part of the Super-Majority
Approval):

                  (a)  any sale,  exchange,  lease or other disposition (whether
                       in  a  single   transaction   or  a  series  of   related
                       transactions), of any asset, group of assets, division or
                       Subsidiary of the Company, which would have the effect of
                       (i)  disposing of assets  which  produce  gross  revenues
                       constituting  4% or  more of the  Company's  consolidated
                       gross revenues (determined in each case as of the date of
                       the   last   regularly   prepared   quarterly   financial
                       statements  of  the  Company  but  giving  effect  to all
                       acquisitions  made by the Company and its Subsidiaries on
                       or after the beginning of the measurement  period),  (ii)
                       disposing of the Company's  operations in a "metropolitan
                       statistical  area" as such term is  defined by the Bureau
                       of the Census (with respect to domestic

                                       19
<PAGE>
                       operations)  or a country (with respect to  international
                       operations),   or  (iii)   terminating  or  substantially
                       terminating  any material  product line (e.g.,  executive
                       office  suites,  Internet  services,   telecommunications
                       service, etc.);

                  (b)  any material  amendment to or replacement or extension of
                       the Credit Agreement as it exists as of the date hereof;

                  (c)  incurring  any direct or indirect  Indebtedness  (as such
                       term is defined in the Credit  Agreement  as it exists as
                       of the date  hereof)  for  borrowed  money,  loaning  any
                       money,   guaranteeing   the   payment  of  any  money  or
                       indebtedness   for  borrowed  money  of  another  Person,
                       guaranteeing  the performance of any other  obligation of
                       another Person (other than a wholly owned subsidiary), or
                       indemnifying  another Person against any losses,  damages
                       or costs,  provided that the foregoing  shall not include
                       (i)  any  borrowing  by  the  Company  under  its  Credit
                       Agreement  for  acquisitions  which have been approved by
                       the Board or the Executive  Committee,  working  capital,
                       letters  of  credit  in  connection  with  leases of real
                       property by the Company or any  Subsidiary,  or any other
                       purpose which is within the then current  Annual  Budget,
                       (ii) any Capital Lease  permitted  under Section  3.1(d),
                       (iii) any trade  debt of the  Company  or any  Subsidiary
                       incurred in the ordinary course of business,  or (iv) any
                       indemnity which the Company or any Subsidiary may give to
                       a  seller  or  related  entities  in  connection  with an
                       acquisition   that  has  received  the  requisite   Board
                       approval,  in respect of the  liabilities  or obligations
                       which are being assumed by the Company or a Subsidiary in
                       connection with such acquisition;

                  (d)  making capital expenditures, including Capital Leases, in
                       an aggregate  amount as  capitalized  on a balance  sheet
                       under GAAP, in any fiscal year which exceeds by more than
                       $500,000  the amount  approved  in the Annual  Budget for
                       such year;

                  (e)  entering into any business other than the Core Business;

                  (f)  entering into any material transaction with any Affiliate
                       of the Company,  except any  transaction  pursuant to the
                       OnSite  Agreement,  the  Intercompany  Agreement  or  any
                       Product Agreement entered into pursuant thereto;

                  (g)  any change in the name of the Company;

                  (h)  any voluntary  liquidation  or dissolution of the Company
                       or filing of a voluntary  petition  of the Company  under
                       Chapter  7 or  Chapter  11 of  the  Bankruptcy  Act  or a
                       determination  to not contest an involuntary  petition of
                       bankruptcy or otherwise institute insolvency  proceedings
                       or otherwise  seek any relief under laws  relating to the
                       relief from debts or the protections of

                                       20
<PAGE>
                       debtors generally;  seek or consent to the appointment of
                       a receiver, liquidator,  assignee, trustee, sequestrator,
                       custodian or any similar  official for such entity or all
                       or any  portion  of such  entity's  properties;  make any
                       assignment  for the benefit of such  entity's  creditors;
                       take any action  that would  cause the  Company to become
                       insolvent as defined by the  Bankruptcy  Act; or take any
                       action which  consents to a case in a bankruptcy or other
                       insolvency  proceedings  against the Company or waives or
                       releases  any right or claims of the  Company in any such
                       case or proceeding;

                  (i)  any  merger,   consolidation  or  reorganization  of  the
                       Company with another  Person which is not a Subsidiary of
                       the  Company,  except if such  merger,  consolidation  or
                       reorganization  is an acquisition  transaction that would
                       not require Super-Majority Approval under Section 3.1(n);
                       provided, however, that such exception shall not apply to
                       --------  -------
                       mergers, consolidations,  or reorganizations (i) pursuant
                       to which the Company is not the surviving corporation and
                       the shares of the  Company's  capital stock are converted
                       or  exchanged,   or  (ii)  which  would   materially  and
                       adversely  affect the relative  rights or  preferences of
                       the  Series  C  Preferred   Stock   (including,   without
                       limitation,  through the  issuance of a security  ranking
                       senior to the Series C  Preferred  Stock as to payment of
                       dividends or liquidation preference);

                  (j)  any  issuance  or sale of equity  securities  or  phantom
                       interests  of the  Company or of any  security,  warrant,
                       option or right  (contingent or otherwise) to purchase or
                       acquire any equity security of the Company or any phantom
                       interests,   or  the  adoption  of  any  option,  phantom
                       interests or similar plan (other than the Company's  1996
                       Option Plan and the Company's  1998 Option Plan),  except
                       (i) any  issuance of  securities  pursuant to a Qualified
                       Public Offering, (ii) any grant of options pursuant to an
                       Option Plan,  (iii) any issuance of  securities  upon the
                       exercise of any Warrant or Option or upon the  conversion
                       of any outstanding convertible security of the Company or
                       (iv) any  issuance  of  securities  as  consideration  in
                       connection with any merger,  consolidation or acquisition
                       of  stock or  assets  from any  Person  (if such  merger,
                       consolidation or acquisition  would not otherwise require
                       Super-Majority  Approval  under any other  clause of this
                       Section 3.1);

                  (k)  creating,  granting,  or consenting  to any  Encumbrances
                       which secure, individually or in the aggregate, an amount
                       in  excess  of  $100,000  and  which  are  not  otherwise
                       required  or  permitted  under  the  terms of the  Credit
                       Agreement,  provided that if the Credit  Agreement is not
                       then in effect,  under the terms of the Credit  Agreement
                       as such Credit Agreement exists as of the date hereof;

                  (l)  any  change  in the  accounting  principles  used  by the
                       Company or the  adoption  of any change to the  Company's
                       financial reporting practices, procedures or

                                       21
<PAGE>
                       standards  which  would as a normal  matter  require  the
                       approval of the Board,  except for any such changes which
                       are  required  by GAAP  or the  Securities  and  Exchange
                       Commission;

                  (m)  retaining    any     accounting     firm    other    than
                       PricewaterhouseCoopers,   LLP  or   another   "Big  Five"
                       accounting  firm which is  "independent"  as such term is
                       used in Rule 2-01 of Regulation  S-X under the Securities
                       Act and under GAAP;

                  (n)  any  acquisition (in any transaction or series of related
                       transactions) of all or  substantially  all of the assets
                       of, or of a  controlling  interest in, any other  Person,
                       where such  transaction (or related  transactions)  would
                       have the  effect,  on a pro forma  basis,  assuming  such
                       transaction or related transactions were consummated,  of
                       increasing the consolidated gross revenues of the Company
                       by  10%  or   more   (in  the   case   of   international
                       acquisitions)  or 20% or more,  (in the case of  domestic
                       acquisitions)   over  the  existing   consolidated  gross
                       revenues of the Company,  determined for the  immediately
                       preceding  twelve month  period  ending as of the date of
                       the most recent  quarterly  financial  statements  of the
                       Company.  For this purpose  consolidated  gross  revenues
                       shall  be   calculated   giving   effect   to  all  other
                       acquisitions  made by the Company and its Subsidiaries on
                       or after the beginning of the measurement period;

                  (o)  entering  into any  agreement,  other than any  agreement
                       that  may  be  entered   into  under  the  terms  of  the
                       Intercompany  Agreement (including the OnSite Agreement),
                       (i)  with a  real  estate  investment  trust  other  than
                       Reckson  Associates  Realty  Corp.,  except for leases of
                       real  property  and  related   agreements   for  services
                       ancillary to a lease of real property, or (ii) which is a
                       material  agreement  with any  Person  (other  than  RSI,
                       OnSite or their  respective  Affiliates)  which  directly
                       competes  with RSI as a broad based  provider of multiple
                       outsourced business services (i.e. this clause (ii) shall
                       not apply to an agreement  with a provider of  individual
                       business  services which RSI, OnSite or their  respective
                       Affiliates may offer; provided,  that each such agreement
                       is not otherwise violative of the terms and conditions of
                       the Intercompany Agreement);

                  (p)  any amendment to the Articles of Incorporation (including
                       the   Certificates  of  Designation)  or  Bylaws  of  the
                       Company,  or any  change in the  number of members of the
                       Board,  any Committee  thereof or the Strategic  Steering
                       Committee;

                  (q)  the hiring or  termination  of  employment  of any of the
                       Chief Executive Officer, Chief Operating Officer or Chief
                       Financial Officer of the Company, or of any other officer
                       of the Company with a compensation package equal

                                       22
<PAGE>
                       to or greater than the compensation  package of the Chief
                       Executive  Officer,  Chief  Operating  Officer  or  Chief
                       Financial   Officer  or  the  approval  of  any  renewal,
                       extension or termination of any employment agreement with
                       any such  individual or the waiver by or on behalf of the
                       Company or any of its Controlled Affiliates of any of the
                       Company's rights thereunder;

                  (r)  the adoption or amendment of the Annual Budget;

                  (s)  the  settlement  of any  action  or  proceeding  before a
                       federal   regulatory   agency,  or  the  commencement  or
                       settlement of any litigation by or against the Company or
                       any  Subsidiary in which the amount at issue  involves at
                       least $500,000;

                  (t)  redemption  or  other  purchase  of  outstanding  Shares,
                       Warrants or Options except  pursuant to the provisions of
                       this  Agreement,  the  Certificates of Designation or the
                       terms of the applicable Option Plan; or

                  (u)  any amendment, modification or waiver of any provision of
                       this Agreement.

         3.2 Approval of Certain Stockholders.  The Company agrees it shall not,
             --------------------------------
without  the  approval  of a  Majority  of the  Shares of Series A and  Series B
Preferred Stock and a Majority of the Shares of the Series C Preferred Stock:

                  (a)  issue any class or series of equity security senior to or
                       on a parity with the Series A Preferred Stock, the Series
                       B Preferred  Stock or the Series C Preferred  Stock as to
                       payment of dividends or senior to or on a parity with the
                       Series A Preferred Stock, Series B Preferred Stock or the
                       Series C Preferred Stock as to payments on a dissolution,
                       liquidation or winding up of the Company;

                  (b)  enter into any agreement or  arrangement of any kind that
                       would  restrict  the  Company's  ability to  perform  its
                       obligations  under  (i) this  Agreement,  (ii) the  First
                       Series A Stock  Purchase  Agreement,  the Second Series A
                       Stock Purchase  Agreement and the Series B Stock Purchase
                       Agreement (it being agreed that no vote shall be required
                       from the  holders  of the Series C  Preferred  Stock with
                       respect to the actions  specified in this clause (ii)) or
                       (iii) the Merger Agreements (it being agreed that no vote
                       shall be  required  from the  holders of the Series A and
                       the Series B Preferred  Stock with respect to the actions
                       specified in this clause (iii));

                  (c)  amend  the  Articles  of  Incorporation   (including  the
                       Certificates  of  Designation)  or  the  By-laws  of  the
                       Company in any manner;

                  (d)  merge or consolidate with any other entity or sell all or
                       substantially  all of its  assets  or  issue  any  voting
                       securities  to a Person  or  entity  not then a holder of
                       Shares  which  would  result  in such  Person  or  entity
                       acquiring control of the Company; or

                                       23
<PAGE>
                  (e)  liquidate or dissolve.

                  Notwithstanding  anything  to the  contrary  contained  above,
neither the Paribas Holder, nor any of its affiliated  transferees or successors
shall be entitled to  participate in any vote needing the approval of a Majority
of the Shares of Series A and Series B Preferred Stock.

         3.3 Appointment of Appraiser.  Notwithstanding anything to the contrary
             ------------------------
in this Agreement or in the Certificates of Designation,  any Initial  Appraiser
(as defined in this Agreement or the Certificates of Designation) to be selected
by the Company  shall be selected by a majority of the  Directors of the Company
who are not  Affiliates of the  Securityholders  whose Shares are the subject of
the appraisal and such appraiser shall be reasonably  acceptable to the majority
of the Series C Preferred Directors.

         3.4  Appointment  of Certain  Executive  Personnel.  In addition to the
             ----------------------------------------------
rights  contained in Section 3.1(q),  the holders of a Majority of the Shares of
Series C Preferred  Stock  shall have the right to appoint on the  Closing  Date
those executive officers of Parent designated on Schedule 3 and, thereafter, the
                                                 ----------
employment  of such  executive  officers  shall be governed by the terms of such
agreements as the Company may enter into with such persons.

                                   ARTICLE IV

                               TRANSFER OF SHARES

        4.1  Restrictions on Transfer.   So long as this Agreement is in effect,
             ------------------------
no  Securityholder  shall  sell,  assign,  transfer,  give,  encumber,   pledge,
hypothecate or in any other way dispose of any Shares,  Warrants or Options (any
of which being a "Transfer") except as provided in this Agreement.  For purposes
                  --------
of Section 4.1,  Section 4.2,  Section 4.3 and Section 4.6 of this Agreement,  a
Transfer shall be deemed to include any Transfer by any Person who  Beneficially
Owns any shares of Series C  Preferred  Stock by reason of any  Transfer  of any
interest  (or  portion  thereof)  by or  through  which such  Person  holds such
Beneficial  Ownership of such shares (any such interest,  a "Series C Beneficial
                                                             -------------------
Interest").  In addition,  each Securityholder  agrees that it will not Transfer
- --------
any of its Shares,  Warrants or Options except as permitted under the Securities
Act or applicable  state  securities laws or any rule or regulation  promulgated
thereunder. No Transfer in violation of this Agreement shall be made or recorded
on the books of the Company and any such Transfer  shall be void and of no force
or effect. Subject to the terms of this Agreement,  the Securityholders shall be
entitled  to  exercise  all  rights of  ownership  of their  Shares and any such
Options or  Warrants,  and the  transferability  of any such Options or Warrants
shall,  in addition to the terms hereof,  be subject to the terms and conditions
contained therein.  Except as set forth in Section 4.6 hereof, nothing herein is
intended  to  restrict  the  Transfer  of any  securities  issued  by RSI or any
interest in JAH Realties, L.P.

                                       24
<PAGE>
         4.2 Certain Permitted  Transfers.  The Company and the  Securityholders
             ----------------------------
acknowledge and agree that any of the following  Transfers shall be deemed to be
in  compliance  with this  Agreement  (subject in each case to  compliance  with
applicable securities laws):

                  (a)  subject  to Section  4.6 and 9.6  hereof,  a Transfer  in
                       accordance  with the  provisions of Section 4.3, 4.5, 4.7
                       or 4.8 or Article 5 hereof,  pursuant  to the  redemption
                       provisions  applicable  to the Series A Preferred  Stock,
                       Series B Preferred  Stock or Series C Preferred  Stock as
                       in  effect  from  time to time,  or  through  a sale in a
                       registered offering in accordance with Article 6 hereof;

                  (b)  subject to Section  4.6 and 9.6  hereof,  a Transfer  (i)
                       upon the  death of a  Securityholder  or of a  Beneficial
                       Owner  of  shares  of  Series  C  Preferred  Stock to his
                       executors,  administrators and testamentary  trustees and
                       beneficiaries  of his estate or (ii) by the PNA Holder to
                       not more than 15  employees  of the PNA  Holder or any of
                       the PNA  Holder's  Affiliates  (subject  in each  case to
                       compliance with applicable securities laws);

                  (c)  subject to Section 4.6 and 9.6 hereof,  a Transfer to (x)
                       an  Affiliate  or  (y)  to  members,   partners,  limited
                       partners,  or  stockholders  of a  Securityholder  in the
                       event of a  liquidation  or other  distribution  of or by
                       such   Securityholder,    or   (z)   made   for   nominal
                       consideration or as a gift to any of the Securityholder's
                       Family Group Members; and

                  (d)  subject to Section  4.6 and 9.6 hereof,  any  Transfer by
                       any of the Series C Holders  (or any member  thereof)  to
                       any other Series C Holder or by any  Beneficial  Owner of
                       shares  of  Series  C   Preferred   Stock  to  any  other
                       Beneficial Owner of shares of Series C Preferred Stock or
                       to  any  of  their   respective   members,   partners  or
                       stockholders  or  any  Family  Group  Members  (any  such
                       transferee,  together  with any  transferee  pursuant  to
                       Section 4.2(b) and (c), being a "Permitted Transferee");
                                                        --------------------

                  (e)  anything herein to the contrary  notwithstanding,  in the
                       event that any  Securityholder  or any of its  Affiliates
                       shall  deliver  to the  Company  an opinion of counsel to
                       such  Securityholder  or such Affiliate,  as the case may
                       be, to the  effect  that if such  Securityholder  or such
                       Affiliate,  as the case may be,  shall  continue  to hold
                       some or all of the  Warrants or Shares held by it,  there
                       is a material risk that such ownership will result in the
                       violation  of any  statute,  regulation  or  rule  of any
                       governmental  authority  (including,  without limitation,
                       Regulation Y promulgated  under the Bank Holding  Company
                       Act   of   1956,   as   amended   (the   "BHCA")),   such
                                                                 ----
                       Securityholder or such Affiliate (a "Regulated  Holder"),
                                                            -----------------
                       as the case may be, may  exchange its Shares or Warrants,
                       as herein provided. The Company shall cooperate with such
                       Securityholder  or such  Affiliate as the case may be, in
                       exchanging all or any

                                       25
<PAGE>
                       portion of its voting Shares on a  share-for-share  basis
                       for Shares of a  non-voting  security or warrants  (which
                       shall   thereafter   be   deemed   Warrants    hereunder)
                       convertible  into a  nonvoting  security  of the  Company
                       (such  non-voting  security  shall  be  identical  in all
                       respects to such voting Shares, except that they shall be
                       non-voting and shall be  convertible or exercisable  into
                       voting  securities on such conditions as are requested by
                       such   Securityholder   in   light   of  the   regulatory
                       considerations   prevailing).    Without   limiting   the
                       forgoing,  at the request of such  Securityholder or such
                       Affiliate,  as the case may be,  the  Company  shall  use
                       commercially  reasonable efforts to amend this Agreement,
                       the Articles of Incorporation of the Company, the By-laws
                       of  the   Company,   and  any  related   agreements   and
                       instruments  and shall  take such  additional  actions in
                       order to effectuate the  authorization of the issuance of
                       nonvoting   securities   and   the   exchange   of   such
                       Securityholder's  voting  securities  into such nonvoting
                       securities.  The  provisions of this Section 4.2(e) shall
                       inure  solely to the benefit of the  Securityholders  and
                       their  Affiliates  which are subject to the provisions of
                       the BHCA or the Small Business Investment Act of 1958, as
                       amended (the "SBIA"); and
                                     ----

                  (f)  any pledge of a Series C Holder  Beneficial  Interest  to
                       secure  any  bona  fide  indebtedness,  but in each  case
                       subject  to  Section  4.6 and  provided  that the  lender
                       acknowledges  in writing that any sale or Transfer of the
                       pledged Series C Beneficial Interests shall be subject to
                       the  provisions  of this  Agreement and that it shall not
                       have the right to take title, sell or exercise any rights
                       of  ownership of the pledged  Series C Holder  Beneficial
                       Interests   without   first  having   complied  with  the
                       provisions  of  Article  IV hereof  (it being  agreed and
                       understood among the Company and the Securityholders that
                       any transfer of title or sale of such  pledged  interests
                       to any Series C Holder or any holder of a Series C Holder
                       Beneficial   Interest   shall  not  be   subject  to  the
                       provisions of Section 4.3).

         4.3      Rights of First Refusal.
                  -----------------------

                  (a)  Each   Securityholder   agrees   that,   subject  to  the
                       restrictions on Transfers  contained in Sections  4.3(i),
                       4.4  and  4.6,  if any  Securityholder  (a  "Transferring
                                                                    ------------
                       Securityholder")  proposes to Transfer  any or all of the
                       --------------
                       Shares  or  Warrants  then  owned  by  such  Transferring
                       Securityholder pursuant to a bona fide offer from a third
                       party (who (x) is not an Affiliate of such Securityholder
                       and (y)  reasonably  has the ability to  consummate  such
                       offer  in  accordance  with  its  terms),  other  than as
                       provided  in Section  4.2,  4.5,  4.7 or 4.8 or Article 5
                       hereof or pursuant to the  redemption  provisions  in the
                       Certificates  of  Designation  or  through  a  sale  in a
                       registered  offering in accordance  with Article 6 hereof
                       (a  "Section  4.3  Transfer"),   then  such  Transferring
                            ----------------------
                       Securityholder  shall  first give a written  notice  (the
                       "Transfer  Notice")  to the Company and each of the other
                        ----------------
                       Securityholders (the

                                       26
<PAGE>
                       "Securityholder  Offerees")  specifying (i) the number of
                        ------------------------
                       Shares  or  Warrants  such  Transferring   Securityholder
                       proposes to Transfer (the  "Transfer  Shares"),  (ii) the
                                                   ----------------
                       consideration  to be received for the Transfer  Shares in
                       the proposed  Section 4.3 Transfer  pursuant to such bona
                       fide  offer,  (iii)  any  other  material  terms  of  the
                       proposed   Section  4.3  Transfer,   including,   without
                       limitation,  the conditions  precedent to such offer, and
                       (iv) whether any  purchase of the Transfer  Shares by the
                       Company and the Securityholder  Offerees pursuant to this
                       Section 4.3 is  conditioned  upon purchase by the Company
                       and  the  Securityholder  Offerees  of all  the  Transfer
                       Shares  (an "All or  Nothing  Condition").  The  Transfer
                                    --------------------------
                       Notice  shall  constitute  an  irrevocable  offer  to the
                       Company and the  Securityholder  Offerees (the  "Transfer
                                                                        --------
                       Offer") to sell the  Transfer  Shares to the  Company and
                       -----
                       the Securityholder  Offerees,  pursuant to the provisions
                       of this  Section 4.3,  for the  consideration  and on the
                       other  terms  stated  in  the  Transfer  Notice  (or  the
                       reasonable equivalent thereof in the case of non-monetary
                       consideration  of a type which is  personal  to the third
                       party offeror).  For purposes of this Section 4.3, in the
                       case of a Transfer of a Series C Beneficial Interest, the
                       Transfer  Shares  shall  not be the  Series C  Beneficial
                       Interest  proposed to be transferred  but rather shall be
                       deemed to be the  number of shares of Series C  Preferred
                       Stock  as  to  which  the  transferee  of  the  Series  C
                       Beneficial Interest would acquire Beneficial Ownership in
                       such proposed transfer.

                  (b)  The RSI  Beneficial  Holder shall have the initial right,
                       exercisable,  in RSI's sole  discretion,  by the Series C
                       Holders for the benefit of the RSI Beneficial  Holders or
                       directly by any of the RSI Beneficial  Holders (provided,
                       that,  if such right is exercised  directly by any of the
                       RSI Beneficial Holders,  such Person shall become a party
                       to this Agreement for all purposes hereunder),  to accept
                       the Transfer Offer as to all or a portion of the Transfer
                       Shares;  provided,  however,  that in no event  shall the
                                --------   -------
                       foregoing right to accept the Transfer Offer and purchase
                       Transfer  Shares pursuant to this Section 4.3(b) by or on
                       behalf of the RSI Beneficial Holders entitle the Series C
                       Holders or the RSI  Beneficial  Holders,  as the case may
                       be, to  purchase  a number of  Shares  that,  immediately
                       following  such   purchase,   would  result  in  the  RSI
                       Beneficial Holders having Beneficial Ownership of Shares,
                       Options and Warrants representing, in the aggregate, more
                       than 30% of the Adjusted  Fully  Diluted  Capitalization.
                       Within 5 Business  Days  after the  receipt of a Transfer
                       Notice,   the  Company  shall  notify  the   Transferring
                       Securityholder and the Securityholder Offerees in writing
                       of the  number  of  Transfer  Shares  that  the  Series C
                       Holders or the RSI  Beneficial  Holders,  as the case may
                       be,  shall have the right to  purchase  pursuant  to this
                       Section 4.3(b).  Within 15 Business Days after receipt of
                       such notice from the Company,  if the Series C Holders or
                       the RSI Beneficial  Holders, as the case may be, shall be
                       entitled to purchase any of the Transfer  Shares pursuant
                       to this Section  4.3(b),  the Series C Holders or the RSI
                       Beneficial  Holders,  as the  case may be,  shall  give a

                                       27
<PAGE>
                       written  notice  to  the  Company  and  the  Transferring
                       Securityholder,   accepting   the   Transfer   Offer  (an
                       "Acceptance  Notice"),  which shall specify the number of
                        ------------------
                       Transfer Shares that they desire to purchase  pursuant to
                       this Section 4.3(b).  The failure of the Series C Holders
                       or the RSI  Beneficial  Holders,  as the case may be,  to
                       timely give an Acceptance Notice shall be deemed to be an
                       election  by them to not  purchase  any  Transfer  Shares
                       pursuant to this  Section 4.3. If the Series C Holders or
                       the RSI  Beneficial  Holders,  as the case  may be,  have
                       given timely Acceptance Notices electing to purchase less
                       than all, or are not  entitled  to  purchase  pursuant to
                       this  Section  4.3(b) all, of the  Transfer  Shares,  the
                       number  of  Transfer  Shares  as to  which  the  Series C
                       Holders or the RSI  Beneficial  Holders,  as the case may
                       be,  shall  have  not  given  timely  Acceptance  Notices
                       pursuant to this Section  4.3(b) (the "Initial  Remaining
                                                              ------------------
                       Transfer   Shares")   shall  be  deemed  offered  by  the
                       -----------------
                       Transferring  Securityholder  to the Company  pursuant to
                       Section  4.3(c).  The  rights  set forth in this  Section
                       4.3(b) shall  terminate  and shall no longer apply in the
                       event that the Qualifying Series C Beneficial  Holders do
                       not  Beneficially  Own  at  least  20% of  the  Series  C
                       Adjusted  Fully  Diluted  Capitalization.  The  Series  C
                       Holders  shall  provide such  information  as the Company
                       shall  reasonably  request  in  order  to  determine  the
                       Beneficial   Ownership   of  the   Qualifying   Series  C
                       Beneficial  Holders. In the event that any RSI Beneficial
                       Holder  transfers  Beneficial  Ownership  in any  Shares,
                       Options or Warrants to any Qualifying Series C Beneficial
                       Holder, then,  notwithstanding such transfer, the Shares,
                       Options or Warrants so transferred  shall be deemed to be
                       Beneficially  Owned  by the RSI  Beneficial  Holders  for
                       purposes of this Section 4.3.

                  (c)  The Company  shall have the right to accept the  Transfer
                       Offer as to all or a  portion  of the  Initial  Remaining
                       Transfer Shares. Within 15 Business Days after the end of
                       the 15  Business  Day  period  provided  to the  Series C
                       Holders  in  Section  4.3(b),  if the  Company  elects to
                       purchase any of the Initial  Remaining  Transfer  Shares,
                       the  Company  shall  give  an  Acceptance  Notice  to the
                       Transferring    Securityholder    and    each    of   the
                       Securityholder  Offerees,  which shall specify the number
                       of Initial  Remaining  Transfer Shares that it desires to
                       purchase pursuant to this Section 4.3(c), up to the total
                       of such Initial Remaining Transfer Shares. The failure of
                       the Company to timely give an Acceptance  Notice shall be
                       deemed to be an election  by the Company to not  purchase
                       any  Transfer  Shares.  If the Company has given a timely
                       Acceptance  Notice  electing to purchase less than all of
                       the  Initial  Remaining  Transfer  Shares,  the number of
                       Initial Remaining Transfer Shares as to which the Company
                       has not given a timely Acceptance Notice pursuant to this
                       Section 4.3(c) (the "Final  Remaining  Transfer  Shares")
                                            ----------------------------------
                       shall   be   deemed    offered   by   the    Transferring
                       Securityholder to the Securityholder Offerees pursuant to
                       Section 4.3(d).

                                       28
<PAGE>
                  (d)  The  Securityholder  Offerees  shall  have  the  right to
                       accept  the  Transfer  Offer  as to the  Final  Remaining
                       Transfer Shares. Within 15 Business Days after the end of
                       the 15  Business  Day period  provided  to the Company in
                       Section 4.3(c), each Securityholder Offeree who wishes to
                       purchase any of the Final Remaining Transfer Shares shall
                       give  an  Acceptance   Notice  to  the  Company  and  the
                       Transferring  Securityholder,  which  shall  specify  the
                       number of Final  Remaining  Transfer  Shares  (up to such
                       Securityholder  Offeree's  Pro Rata  Share  of the  Final
                       Remaining  Transfer Shares,  which for the RSI Beneficial
                       Holders shall be calculated including any Transfer Shares
                       to be  acquired  by them or by the  Series  C  Beneficial
                       Holders for their account pursuant to the exercise of the
                       rights   set  forth  in   Section   4.3(b))   which  such
                       Securityholder   Offeree   desires  to   purchase).   The
                       Acceptance  Notice may, at the  Securityholder  Offeree's
                       option,  indicate the maximum  number of Final  Remaining
                       Transfer   Shares  such   Securityholder   Offeree  would
                       purchase in excess of such  Securityholder  Offeree's Pro
                       Rata Share of the Final  Remaining  Transfer  Shares (the
                       "Excess Amount"). If one or more Securityholder  Offerees
                        -------------
                       does not give a timely Acceptance Notice, or elects in an
                       Acceptance    Notice   to   purchase   less   than   such
                       Securityholder  Offeree's  Pro Rata  Share  of the  Final
                       Remaining  Transfer  Shares,  then  the  Final  Remaining
                       Transfer  Shares  shall  automatically  be  deemed  to be
                       accepted by  Securityholder  Offerees  who  specified  an
                       Excess  Amount  in their  respective  Acceptance  Notice,
                       allocated  among  such   Securityholder   Offerees  (with
                       rounding to the nearest  whole share to avoid  fractional
                       shares) in proportion to their respective Pro Rata Shares
                       determined  based only on those  Securityholder  Offerees
                       who have given timely Acceptance  Notices which specified
                       an Excess  Amount.  In no event  shall an amount  greater
                       than  a   Securityholder   Offeree's   Excess  Amount  be
                       allocated  to such  Securityholder  Offeree.  Any  excess
                       Final   Remaining   Transfer   Shares  shall  be  further
                       allocated   among  the   Securityholder   Offerees  whose
                       specified  Excess  Amount  has not been  satisfied  (with
                       rounding to the nearest  whole share to avoid  fractional
                       shares)  in  proportion  to  their  respective  Pro  Rata
                       Shares,  determined  based  only on those  Securityholder
                       Offerees whose  specified  Excess Amount has not yet been
                       satisfied, and such procedure shall be employed until the
                       entire Excess Amount of each  Securityholder  Offeree has
                       been  satisfied or all Final  Remaining  Transfer  Shares
                       have been allocated.

                  (e)  The  closing of the  purchase  by the Series C Holders or
                       the RSI  Beneficial  Holders,  as the  case  may be,  the
                       Company  and/or  the   Securityholder   Offerees  of  the
                       Transfer  Shares  pursuant to this Section 4.3 shall take
                       place at the  principal  offices  of the  Company  on the
                       fifteenth  Business  Day after the end of the 15 Business
                       Day period set forth in (i) Section 4.3(d) or (ii) if the
                       Series  C  Holders  are  purchasing  all of the  Transfer
                       Shares,  Section  4.3(c).  At such closing,  the Series C
                       Holders or the RSI  Beneficial  Holders,  as the case may
                       be, the Company  and/or the  Securityholder  Offerees who
                       have

                                       29
<PAGE>
                       elected  to  purchase  Transfer  Shares  shall  deliver a
                       certified  check or checks in the  appropriate  amount to
                       the Transferring  Securityholder against delivery of duly
                       endorsed  certificates with all stock transfer tax stamps
                       attached   representing   the   Transfer   Shares  to  be
                       purchased.  The Transfer  Shares shall be delivered  free
                       and clear of all Encumbrances other than those imposed by
                       this Agreement.

                  (f)  If any  Transfer  Shares  allocated  to a  Securityholder
                       Offeree are not purchased by such Securityholder Offeree,
                       such  Transfer  Shares may be  purchased  by the  Company
                       promptly  following any such default.  Nothing  contained
                       herein shall prejudice any Person's right to maintain any
                       cause of action or pursue any other remedies available to
                       it as a result of such default.

                  (g)  If, at the end of the 15 Business Day period set forth in
                       Section 4.3(d),  timely Acceptance  Notices have not been
                       given  covering  all  of  the  Transfer  Shares  and  the
                       Transfer  Notice  contained an All or Nothing  Condition,
                       then the Transferring  Securityholder  shall have 90 days
                       in which to complete  the sale of all,  but not less than
                       all,  of the  Transfer  Shares.  If, at the end of the 15
                       Business Day period set forth in Section  4.3(d),  timely
                       Acceptance  Notices  have not been given  covering all of
                       the  Transfer  Shares  and the  Transfer  Notice  did not
                       contain   an  All  or   Nothing   Condition,   then   the
                       Transferring  Securityholder  shall have 90 days in which
                       to complete the sale of any or all of the Transfer Shares
                       as to  which  timely  Acceptance  Notices  have  not been
                       given.  Any such sale of  Transfer  Shares  shall be to a
                       third  party  for  a  consideration  not  less  than  the
                       consideration,  and on  terms  no more  favorable  to the
                       transferee,  than those contained in the Transfer Notice.
                       No such  Transfer  may be made to any third party  unless
                       and until such third  party  delivers  to the  Company an
                       executed  consent to be bound by the  provisions  of this
                       Agreement in form and substance  reasonably  satisfactory
                       to the Company.  Promptly after any Transfer  pursuant to
                       this Section 4.3, the Transferring  Securityholder  shall
                       notify the Company of the consummation  thereof and shall
                       furnish  such  evidence  of the  completion  and  time of
                       completion  of such  Transfer and of the terms thereof as
                       the  Company may  request.  If, at the end of such 90 day
                       period, the Transferring Securityholder has not completed
                       the  Transfer  of  all  of  the  Transfer   Shares,   the
                       Transferring  Securityholder shall no longer be permitted
                       to Transfer such Shares  pursuant to this Section  4.3(g)
                       without  again  complying  with this  Section  4.3 in its
                       entirety. If the Transferring  Securityholder  determines
                       at any time within  such 90 day period that the  Transfer
                       of  all  or  any  part  of  such  Transfer  Shares  for a
                       consideration   not  less  than  and  on  terms  no  more
                       favorable to the transferee  than those  contained in the
                       Transfer   Notice  is   impractical,   the   Transferring
                       Securityholder  may  terminate  all  attempts to Transfer
                       such Transfer  Shares and  recommence  the  procedures of
                       this Section 4.3 in their  entirety  without  waiting for
                       the  expiration  of  such  90 day  period  by  delivering
                       written notice of such decision to the Company.

                                       30
<PAGE>
                  (h)  If any  Regulated  Holder has the right to  purchase  any
                       Transfer  Shares but is prohibited  from  exercising such
                       right   under  the  BHCA  or  SBIA  or  the   regulations
                       promulgated thereunder,  such Regulated Holder may assign
                       such right to the  Company and upon such  assignment  the
                       Company  shall,  subject  to  any  legal  or  contractual
                       restrictions  and at no cost or expense  to the  Company,
                       purchase such Transfer  Shares and  concurrently  sell to
                       such  Regulated  Holder  such  Transfer  Shares,   or  if
                       requested by such Regulated  Holder,  securities  that do
                       not have voting rights but otherwise  have the same terms
                       as such  Transfer  Shares,  for the  purchase  price upon
                       which such Transfer Shares were purchased by the Company.
                       The Company's  obligations  under this Section 4.3(h) are
                       solely as an  accommodation  to such Regulated Holder and
                       the Company  shall be under no  obligation to advance any
                       funds or to obtain any financing to acquire such Transfer
                       Shares.

                  (i)  No  Transfer  of  Options  may be made in a  Section  4.3
                       Transfer.

                  (j)  Any time  periods  contained in this Section 4.3 shall be
                       extended to the extent reasonably  necessary to allow any
                       Securityholder  to obtain any requisite  approvals  under
                       the  Hart-Scott-Rodino  Act and any other  approvals that
                       may be required  under  applicable  state or federal law.
                       The  Company  shall  cooperate  (at the  Securityholder's
                       expense) in the obtaining of such approvals.

         4.4 Restrictions in Connection with Registrations.  Each Securityholder
             ---------------------------------------------
agrees not to effect any public sale or  distribution  of Shares,  including any
sale pursuant to Rule 144, during the seven (7) days prior to the effective date
of a  registration  statement  effected  pursuant to the terms hereof and during
such period of time  beginning on such  effective date as may be required by the
underwriters  of such  offering  and agreed to by the  Company,  but in no event
exceeding  nine (9) months (in each case  except as part of such  registration).
Each Securityholder  hereby acknowledges that such Securityholder  shall have no
right to include its Shares in any  registration of Shares,  except as expressly
provided in Article 6.

         4.5 Tag-Along  Right.  Prior to the effective date of an Initial Public
             ----------------
Offering (or such longer period as set forth in the second following paragraph),
if any  Transferring  Securityholder  wishes to Transfer any Shares or Warrants,
either in one transaction or a series of related  transactions,  and any portion
of the  Transfer  Shares  are not  purchased  by the Series C Holders or the RSI
Beneficial  Holders,  as the  case may be,  the  Company  or the  Securityholder
Offerees under Section 4.3 (other than any Transfer pursuant to Section 4.2, 4.7
or 4.8, or through a redemption or put of the Series A Preferred Stock, Series B
Preferred Stock or Series C Preferred Stock, or a sale in a registered  offering
or  pursuant to Rule 144 under the  Securities  Act, or through the right of any
Remaining  Securityholder  (as defined  below) to sell  Shares  provided by this
Section  4.5),  then  as  a  condition  to  such  Transfer,   the   Transferring
Securityholder shall permit (or cause to be permitted)

                                       31
<PAGE>
all other  Securityholders  who did not seek to  purchase  the  Transfer  Shares
pursuant  to Section  4.3 (other  than  Securityholders  who elected to purchase
Transfer  Shares and failed to close on the purchase  thereof) or were unable to
purchase  the  Transfer  Shares as a result of the failure of the All or Nothing
Condition to be satisfied (the "Remaining  Securityholders")  to sell, either to
                                --------------------------
the  prospective  purchaser  of  the  Transferring  Securityholder's  Shares  or
Warrants or to another financially  reputable purchaser reasonably acceptable to
such  Remaining  Securityholders,  up to the  same  proportion  of  the  Shares,
Warrants   and  Options  (if  then   vested)   then  owned  by  such   Remaining
Securityholder  as the  proportion  that the number of Shares and  Warrants  the
Transferring Securityholder proposes to Transfer pursuant to this Section 4.5 in
the  contemplated  sale on the date of the Tag-Along  Notice (as defined  below)
bears to the total  number  of  Shares  and  Warrants  held by the  Transferring
Securityholder  on such date prior to any Shares or  Warrants  sold  pursuant to
Section 4.3, on  equivalent  terms and at an  equivalent  price and for the same
type of  consideration to that offered by the third-party  offeror,  taking into
account  any  difference  in the type of  securities  (i.e.,  Series A Preferred
Stock,  Series B Preferred Stock, Series C Preferred Stock or Common Stock) held
(or   acquirable)  by  the   Transferring   Securityholder   and  the  Remaining
Securityholders who desire to sell Shares,  Warrants or Options.  All numbers of
Shares and  Warrants  and Options  (only to the extent then  vested)  under this
Section 4.5 shall be determined on a fully converted and fully exercised basis.

         The  Transferring   Securityholder   shall  give  written  notice  (the
"Tag-Along  Notice") to the Remaining  Securityholders of each proposed Transfer
 -----------------
giving  rise to the  rights  referred  to in this  Section  4.5 (the  "Tag-Along
                                                                       ---------
Rights") immediately following the end of the 15 Business Day period provided in
- ------
Section 4.3(d) and at least 20 days prior to the proposed  consummation  of such
Transfer,  setting  forth the name of the  prospective  purchaser,  the  maximum
number of Shares and Warrants  proposed to be  Transferred,  the proposed amount
and form of  consideration  and the other terms and  conditions  of the proposed
transaction.  The Tag-Along Notice shall also provide that each of the Remaining
Securityholders  may elect to exercise such rights within 15 days  following the
giving of the Tag-Along Notice, by delivery, on or before the expiration of such
time period, of a written notice to the Transferring  Securityholder  indicating
such  Securityholder's  desire to exercise its rights under this Section 4.5 and
specifying  the number of Shares,  Warrants  or Options he, she or it desires to
sell.  No  present  or  future  Tag-Along  Rights of a  Securityholder  shall be
adversely affected by its failure to exercise such rights in the past.

         Notwithstanding  anything to the contrary contained herein, a holder of
Options shall only be entitled to exercise Tag-Along Rights with respect to such
Options if the Tag-Along  Notice  relates to the sale or other  disposition of a
majority of the outstanding shares of voting capital stock of the Company (based
on the Fully Diluted Capitalization  excluding Option Shares and Warrant Shares)
to a Person that is not a parent or Subsidiary  of the Company.  Notwithstanding
anything to the contrary  contained  herein,  the provisions of this Section 4.5
shall apply to any Transfer following an Initial Public Offering if, at the time
of any  such  Transfer,  the  provisions  of  Rule  144  promulgated  under  the
Securities Act are not generally applicable to sales of the Company's securities
due to the failure of the  condition  set forth in Rule 144(c) to be  satisfied.
The Company shall use all reasonable  efforts to inform the  Securityholders  if
such  condition has not been  satisfied at any time  following an Initial Public
Offering;  provided  however,  the  Company  shall  have  no  liability  to  any
           --------  -------

                                       32
<PAGE>
Securityholder arising out of the failure of any Transferring  Securityholder to
comply with the provisions contained in this Section 4.5.

         The  Transferring  Securityholder's  sale of Shares or  Warrants in any
sale proposed in a Tag-Along Notice shall be effected on substantially the terms
and  conditions  set  forth  in such  Tag-Along  Notice  (except  in the case of
non-monetary  consideration which is unique to the third party as to which there
shall be paid the  reasonable  equivalent  thereof).  The  number  of  Shares or
Warrants to be sold by the Transferring  Securityholder  shall be reduced by the
aggregate  number  of  Shares,  Warrants  or  Options  to be sold by each of the
Remaining Securityholders who have exercised Tag-Along Rights in connection with
such Transfer.

         In no event shall any Securityholder  transferring Shares,  Warrants or
Options  pursuant  to  this  Section  4.5  receive  any  special   consideration
(including, without limitation, financial advisory, finders, consulting or other
similar  fees) in  connection  with  any sale of  Shares,  Warrants  or  Options
pursuant to this  Section  4.5,  unless such  consideration  is shared among the
Transferring  Securityholder  and the other Remaining  Securityholders  pro rata
based on their respective Shares, Warrants or Options sold (on a fully exercised
and converted  basis);  provided,  however,  this sentence  shall not apply with
respect to an arms-length  negotiated engagement of The Shattan Group LLC or any
of its Affiliates (any such Persons are hereinafter referred to as "Shattan") to
act as the  Company's  financial  advisor  with  respect to such sale of Shares,
Warrants or Options.  Furthermore, no Remaining Securityholder shall be required
to provide any  representations  or warranties  in  connection  with the sale of
Shares, Warrants or Options pursuant to this Section 4.5, except representations
as to the authority to transfer, and title to, such Shares,  Warrants or Options
and the absence of any  Encumbrances  on the title of such  Shares,  Warrants or
Options.

         4.6 Transfers to a Competitor. Each Securityholder agrees that it shall
             -------------------------
not, except in connection with a Sale of the Company, without the approval of at
least  two of the  Series A and  Series B  Preferred  Directors  (in the case of
Transfers  described  in clauses  (i),  (iv) and (v) of this  Section 4.6) and a
majority of the Series C Preferred Directors,  directly or indirectly,  Transfer
any of its  Shares,  Warrants  or Options to (any of the  Persons  described  in
clauses  (i)  through  (v)  hereof  is  referred  to  herein  as  a  "Prohibited
                                                                      ----------
Transferee"):  (i) any  entity  that is  engaged  in  owning,  operating  and/or
- ----------
managing   executive  office  suites  and  providing  related  business  support
services, including secretarial,  telecommunications,  word processing, printing
and  copying;  (ii)  any  real  estate  investment  trust  (other  than  Reckson
Associates  Realty Corp.);  (iii) any direct  competitor of RSI; (iv) any entity
that Beneficially Owns 5 percent or more of the outstanding equity securities or
voting  control  of  a  Prohibited   Transferee,   excluding   transfers  to  an
institutional  holder that holds such equity  securities or voting  control as a
passive investment without the right to Control such Prohibited Transferee;  and
(v) any  Affiliate,  officer  or  director  of any  Prohibited  Transferee.  For
purposes of this Section  4.6, a Transfer  shall  include any indirect  Transfer
arising out of an  acquisition of Control of RSI (provided that for this purpose
no  presumption  of Control  shall arise  solely from  ownership of any specific
percentage of equity securities of RSI) by any of (w) CarrAmerica,  (x) HQ Omni,
or (y) Regus, so long as any of such Persons named in clauses (w), (x) or (y) is
engaged in the executive  office suite  business,  or (z) any other Person which
owns or operates 50 executive  office suite centers as its primary business (any
of the  foregoing  Persons,  a

                                       33
<PAGE>
"Disqualified Transferee"),  unless prior to or substantially  contemporaneously
 -----------------------
with such acquisition Beneficial Ownership of the Series C Preferred Stock shall
have  been  transferred  to a Person  that is (x)  Controlled  by the  executive
officers of RSI immediately  prior to such  acquisition and (y) not an Affiliate
of RSI or the Disqualified Transferee following such acquisition.

         4.7      Sales of Beale Securities.
                  -------------------------

                  (a)  If the  employment  of David W.  Beale  ("Beale")  by the
                                                                 -----
                       Company is terminated by reason of the  occurrence of any
                       of the  events set forth in  Paragraph  7(d) of the Beale
                       Employment  Agreement,  then at any time and from time to
                       time thereafter,  Beale shall have the option (the "Beale
                                                                           -----
                       Put"),  subject to Section 4.7(c), to require the Company
                       ---
                       to purchase  all or any  portion of his Common  Stock and
                       Common Stock Equivalents, including the vested portion of
                       any Options  granted to Beale under an Option  Plan,  and
                       the  non-vested  portion of such Options which  otherwise
                       would vest  pursuant to the terms of such Plan within two
                       years of such  termination  (which unvested portion shall
                       immediately  vest  and  become  exercisable)  (all of the
                       foregoing  being referred to as the "Beale  Securities"),
                                                            -----------------
                       at the  Beale  Put  Price  (as  hereinafter  defined)  by
                       delivery of written notice to the Company (the "Beale Put
                                                                       ---------
                       Notice").  Upon receipt of such election(s),  the Company
                       ------
                       will be obligated, subject to Section 4.7(c), to purchase
                       the Beale Securities specified (collectively the "Offered
                                                                         -------
                       Shares") in such Beale Put Notice within ninety (90) days
                       ------
                       after the receipt by the Company of the Beale Put  Notice
                       (or such  longer  period as may be  reasonably  necessary
                       to  determine  the  Beale  Put  Price   pursuant  to  the
                       provisions  of  Section  4.7(b))  (such  date  of closing
                       being  hereinafter  referred to as the "Beale Put Closing
                                                               -----------------
                       Date").
                       ----

                  Upon  election  exercised  by Beale to require  the Company to
purchase the Offered Shares  pursuant to the provisions of this Section 4.7, the
Company will,  subject to Section 4.7(c),  notify Beale of the Beale Put Closing
Date  with  respect  to such  Offered  Shares  and  Beale  shall  surrender  the
certificate  or  certificates  duly  endorsed  in  blank  or  together  with  an
acknowledgment  of such  redemption  representing  such  Offered  Shares  to the
Company on or before  such date.  On the Beale Put Closing  Date,  the Beale Put
Price  for such  Offered  Shares  shall be paid to  Beale by  certified  or bank
cashier's check or, at Beale's option, by wire transfer in immediately available
funds to an account designated by Beale, and each surrendered  certificate shall
be canceled  and  retired.  If less than all of the Shares  represented  by such
certificates  are purchased,  a new certificate or certificates  shall be issued
representing  the Shares not  purchased by the Company.  If the Company does not
have available legal surplus to purchase all of the Offered Shares,  the Company
shall  purchase the maximum  number of Offered  Shares that it may purchase with
such legal surplus  available,  and the Company shall  purchase the remainder of
such  Offered  Shares as soon as it has  funds  legally  available  to do so. If
payment of the Beale Put Price shall  cause the  Company to be in default  under
the provisions of any of its loan  agreements (a "Default  Event"),  the Company
                                                  --------------
may  defer  payment  of all or such  part of the  Beale Put Price to Beale in an
amount (a "Beale Deferred  Amount") and for such time as is necessary to avoid a
           ----------------------
Default Event.  Interest shall accrue on so

                                       34
<PAGE>
much of the Beale Deferred Amount as is outstanding  from time to time at a rate
per annum equal to 3-1/2% plus the Prime Rate and such interest shall be payable
by the Company to Beale at the time of payment of the Beale  Deferred  Amount in
full.

                  (b)  Determination  of Beale Put Price.  For  purposes of this
                       ---------------------------------
                       Section 4.7, the "Beale Put Price" shall be an amount per
                       Offered  Share equal to the "fair market  value"  thereof
                                                    ------------------
                       (as determined in accordance  with this Section  4.7(b)).
                       For  purposes of this Section  4.7(b),  fair market value
                       shall be  determined  by mutual  agreement of the Company
                       and  Beale  or, if the  Company  and Beale are  unable to
                       agree on a fair market value,  then the fair market value
                       shall be  determined  pursuant to the procedure set forth
                       in the immediately following paragraph.

                  If Beale and the  Company  are unable to  mutually  agree on a
fair market value within 60 days after the occurrence of the termination  event,
Beale and the Company  shall each appoint one  appraiser  (each,  an  "Appointed
                                                                       ---------
Appraiser")  within five (5) business days thereafter (the "Appointment  Date"),
- ---------                                                   -----------------
which Appointed  Appraisers shall  independently,  within 25 days of Appointment
Date (the "Determination Date"), determine a fair market value (collectively the
           ------------------
"Original Estimates"). If the Original Estimates do not differ in amount by more
 ------------------
than 10% of the lower market  value,  then the fair market value shall be deemed
to be the average of such fair market values.  If the Original  Estimates differ
in amount by more than 10% of the lower market value,  the Appointed  Appraisers
shall within five (5) business  days of the  Determination  Date appoint a third
appraiser,  which third  appraiser  shall  independently,  within 25 days of the
Determination  Date,  determine a fair market value (the "Third Estimate").  The
                                                          --------------
Original  Estimate  that is  nearest  in amount to the Third  Estimate  shall be
deemed to be the fair market value, or if the Third Estimate is exactly the mean
of the two Original  Estimates the Third Estimate shall be deemed to be the fair
market value,  that shall be binding upon the Company and Beale. If either Beale
or the Company fails to appoint an Appointed  Appraiser by the Appointment Date,
then the Appointed  Appraiser who has been appointed shall be the sole appraiser
and the fair market value  determined by such Appointed  Appraiser  shall be the
fair market value and shall be binding on the parties.  All Appointed Appraisers
shall be qualified in valuing  companies similar to the Company and shall not be
an Affiliate of either party.  Any  determination of the fair market value under
this Section  4.7(b) shall be made without any reduction as a result of the lack
of  liquidity  of the  Offered  Shares or the fact that the  Offered  Shares may
represent  a minority  interest  in the  Company.  The  Company  and Beale shall
equally bear and be  responsible  for all costs and  expenses of the  appraisers
under this Section 4.7(b).

                  (c)  Consent of Required  Banks.  Upon  receipt of a Beale Put
                       --------------------------
                       Notice,  the Company shall request the Required Banks (as
                       such term is defined in the Credit  Agreement) to consent
                       to the exercise of the Beale Put.  The Company  shall not
                       be required to purchase  the Offered  Shares  pursuant to
                       Section  4.7(a),  the  Beale Put  Notice  shall be deemed
                       rescinded and withdrawn and of no force and effect and no
                       beneficiary  of the  Beale  Put  shall  have  any  rights
                       thereunder  and  shall  have no  rights  or  remedies  to
                       enforce the Beale Put until

                                       35
<PAGE>
                       such time as all  Obligations  (as  defined in the Credit
                       Agreement)  shall have been paid in full in cash,  unless
                       the  Required  Banks  have  consented  in  writing to the
                       exercise of the Beale Put.

                  (d)  Restriction  on Sale of  Beale  Securities.  Prior to the
                       ------------------------------------------
                       earliest to occur of (i) an Initial Public  Offering,  or
                       (ii)  any  termination  of  Beale's  employment  with the
                       Company,   or  (iii)   any   other   time   approved   by
                       Super-Majority  Approval,  Beale shall be prohibited from
                       making any Transfer of any of the Beale Securities, other
                       than pursuant to Section 4.2(b),  Section 4.5, or Section
                       4.8, to a Permitted Transferee,  or a pledge of up to 50%
                       of the  Shares  owned by Beale to  secure  any bona  fide
                       indebtedness, but in each case subject to Section 4.6 and
                       provided that the lender acknowledges in writing that any
                       sale or Transfer of the pledged  Shares  shall be subject
                       to the provisions of this Agreement. Any such lender also
                       shall  agree  in  writing  that  upon the  existence  and
                       continuance   of  an  event  of   default   of  any  such
                       indebtedness, the Series C Holders shall upon 10 Business
                       Days' notice have the right to purchase such indebtedness
                       at an aggregate price equal to the lower of (x) the "fair
                       market  value" or (y) the then  principal  amount of such
                       indebtedness  and the accrued  interest  thereon (without
                       regard to costs,  charges or additional  interest or fees
                       accruing as a result of such default  provided  that,  in
                       connection  with  such  purchase,  the  Series C  Holders
                       acknowledge in writing that they shall not have the right
                       to  foreclose  or  otherwise  acquire the pledged  shares
                       without   first   having   complied   with  the  transfer
                       provisions contained in Article IV hereof.

         4.8 Sale of the Company. If (i) the Board (by Super-Majority  Approval)
             -------------------
and the  holders of a Majority  of the Shares of Series A and Series B Preferred
Stock and a  Majority  of the  Series C  Preferred  Stock  approve a Sale of the
Company of the type described in clauses (i) or (iii) of the definition thereof,
or (ii) if the  holders of a Majority of the Shares of the Series A and Series B
Preferred Stock and a Majority of the Series C Preferred Stock approve of a Sale
of the Company of the type described in clause (ii) of the  definition  thereof,
in each case to a third  party which is not an  affiliate  of any such Person or
the  Company,  the  Company  shall  deliver  a  notice  to  each  Securityholder
containing the material  terms thereof (a "Sale  Notice").  Each  Securityholder
                                           ------------
agrees to vote,  if such a vote is required  under  applicable  law,  all of its
Shares in favor of such a Sale of the  Company,  and to sell all of its  Shares,
Warrants  and  Options  on  the  terms  contained  in  the  Sale  Notice.   Each
Securityholder  and the  Company  agrees  to  cooperate  in any such Sale of the
Company (including,  without limitation,  by not exercising any appraisal rights
that may be available  under  applicable  law) and agrees to execute and deliver
all  documents and  instruments  as is required in the Sale Notice and which the
holders of a Majority of the Shares of Series A and Series B Preferred  Stock or
a Majority  of the Series C Preferred  Stock  request to effect such Sale of the
Company;  provided,  however,  that the Sale  Notice (i) shall not  require  any
          --------   -------
Securityholder to provide any  representations  or warranties in connection with
the Sale of the Company pursuant to this Section 4.8, except  representations as
to the authority to transfer such Shares, Warrants or Options and the absence of
any Encumbrances  (other than under this Agreement) on the title of such Shares,

                                       36
<PAGE>
Warrants and Options,  and (ii) shall require that each  Securityholder  receive
the same percentage of each type of  consideration  delivered in connection with
the Sale of the Company.

         Upon such Sale of the Company,  each  Securityholder  shall receive its
Pro Rata Share of the  consideration  paid by the purchaser or received from the
sale of  securities.  In no  event  shall  any  Securityholder  receive  special
consideration  (including,  without  limitation,  financial  advisory,  finders,
consulting  or other  similar  fees) in  connection  with a Sale of the  Company
contemplated by this Section 4.8, unless such  consideration is shared among all
Securityholders based on their Pro Rata Shares; provided, however, this sentence
shall not apply with respect to an arms-length  negotiated engagement of Shattan
to act as the  Company's  financial  advisor  with  respect  to the  Sale of the
Company.

         4.9 Repurchase of Equity  Interests.  The Company  covenants and agrees
             -------------------------------
that it will not, without giving prior written notice to any  Securityholder  of
which  the  Company  has  written  notice is a  Regulated  Holder,  directly  or
indirectly, purchase, redeem, retire or otherwise acquire any Shares or Warrants
if, as a result of such purchase,  redemption,  retirement or other acquisition,
such Regulated Holder,  together with its Affiliates,  will own, or be deemed to
own, Common Stock Equivalents  representing  capital equal to 25% or more of the
aggregate equity interests then outstanding of the Company.

         4.10 Restrictions  Following Qualified Public Offering. In the event of
             --------------------------------------------------
the  consummation of a Qualified Public Offering that has not been approved by a
majority  of the  Company  Directors  and the  Series A and  Series B  Preferred
Directors (taken in the aggregate) then serving, and by a majority of the Series
C Preferred  Directors then serving,  then, during the Blackout Period, (x) none
of the Cahill  Holders or Beale shall  Transfer any Shares,  Options or Warrants
Beneficially Owned by any of them, (y) the RSI Beneficial Holders shall not, and
shall  cause the Series C Holders  not to,  make any  Transfer of any of the RSI
Beneficial Holders' Beneficial Ownership of Shares, Options or Warrants,  except
to a  Permitted  Transferee  who  agrees in writing to be bound by terms of this
Agreement,  including the  restrictions  contained in this Section 4.10, and (z)
the JAH  Beneficial  Holders shall not, and shall cause the Series C Holders not
to, make any Transfer of any of the JAH Beneficial Holders' Beneficial Ownership
of Shares,  Options or Warrants other than to a Permitted  Transferee who agrees
in writing to be bound by this Agreement,  including the restrictions  contained
in this Section 4.10;  provided,  however,  that (i) the foregoing  restrictions
                       --------   -------
shall not apply to any Shares  acquired  by any such  Person in the open  market
following an Initial Public Offering and not directly from the Company, (ii) the
foregoing  restrictions shall not apply to any Transfer which is a pledge by any
of (A) the RSI Beneficial Holders, (B) David W. Beale, or (c) the JAH Beneficial
Holders of their respective Beneficial Ownership of Shares, Options or Warrants,
provided  that such  pledgor  retains  voting  control of such  pledged  Shares,
Options or Warrants,  (iii) at any time  following the first  anniversary of the
consummation  of the  Qualified  Public  Offering,  the Cahill  Holders shall be
entitled to distribute any Shares,  Options,  or Warrants held by any of them to
any limited  partners or non-managing  members of such Cahill Holders  (provided
such limited partners or non-managing  members are not Affiliates of the general
partner or managing member of such Cahill Holders), and such limited partners or
non-managing  members,  other than David L. Warnock and Edward Cahill, shall not
be subject to any further  restrictions  pursuant to this Section 4.10, and

                                       37
<PAGE>
(iv) Beale shall be entitled to sell any Shares,  Options,  or Warrants  held by
him in an amount  sufficient  to  provide  proceeds  to pay any tax  liabilities
arising in connection  with the exercise of any Options that would expire if not
exercised during the Blackout Period  (provided,  such exercise is made not more
than five Business Days prior to the expiration date thereof and that all of the
proceeds therefrom will be used to pay such tax liability and provided, further,
that such a sale by Beale shall not be permitted if "cashless  exercise" of such
Options is available to him to achieve the same after tax result).

                                    ARTICLE V

                                       PUT

         5.1 Ability to Put.  (a) If (A) the Company has not,  prior to November
             --------------
15,  2001,  either  made an Initial  Public  Offering,  or merged  into a public
company and the holders of the then outstanding Series A Preferred Stock, Series
B Preferred Stock and Conversion Stock shall have received Registered Securities
in such  merger  in  exchange  for  their  Shares,  or (B) the  Series C Holders
Beneficially Own Shares, Options and Warrants representing (on a fully exercised
and  converted  basis),  in the  aggregate,  65% or  more of the  Fully  Diluted
Capitalization,  then at any time and from  time to time  thereafter  until  the
earlier of  November  15, 2003 or two years  after the  occurrence  of the event
described  in clause (B) of this  paragraph,  the  holders of a Majority  of the
Shares of Series A and Series B  Preferred  Stock  shall  have the  option  (the
"Put") to require,  subject to Section  5.4,  the Company to purchase all of the
 ---
outstanding  Series A Preferred  Stock and Series B Preferred  Stock held by the
Series A Holders and Series B Holders who have voted in favor of the exercise of
the Put, at the Put Price (as hereinafter defined) by delivery of written notice
to the Company (the "Put Notice").  Upon receipt of the Put Notice,  the Company
                     ----------
shall notify each other Series A Holder and Series B Holder,  who shall have the
right to join in the Put by written notice to the Company (the "Supplemental Put
                                                                ----------------
Notice").  The Company shall also provide  notice  thereof to the holders of the
- ------
Series C Preferred Stock. The Company shall be obligated to purchase, subject to
Section 5.4, the Series A Preferred Stock and Series B Preferred Stock specified
in the Put  Notice  and the  Supplemental  Put  Notice  within 90 days after the
receipt  by the  Company  of the Put  Notice  (or such  longer  period as may be
reasonably  necessary to determine the Put Price  pursuant to the  provisions of
Sections 5.2 and 5.3).  The closing of the purchase by the Company of the Series
A  Preferred  Stock and Series B Preferred  Stock  shall occur at the  Company's
principal office,  or at such other place as shall be mutually  agreeable to the
Series A Holders,  the Series B Holders and the Company as soon as possible (and
in any  event  within  10 days  after  the  determination  of the Put  Price  in
accordance  with Sections 5.2 and 5.3) (such date of closing  being  hereinafter
referred to as the "Put Closing Date").
                    ----------------

         (b) If the holders of a Majority of the Shares of Series A and Series B
Preferred  Stock are  entitled to  exercise  the Put  pursuant to the  preceding
paragraph  and shall  not have  done so,  then at any time and from time to time
thereafter  until the  earlier  of  November  15,  2003 or two  years  after the
occurrence of the event described in clause (B) of the preceding paragraph,  the
PNA Holder shall have the option, subject to all of the terms and conditions set
forth in this Article 5 (other than those pertaining to the repurchase of all of
the  outstanding  shares  of the  Series  A  Preferred  Stock  and the

                                       38
<PAGE>
Series B  Preferred  Stock),  to  require  the  Company to  purchase  all of the
outstanding  Series B  Preferred  Stock  then held by the PNA  Holder at the Put
Price by  delivery  of  written  notice  to the  Company  (the "PNA  Holder  Put
                                                                ----------------
Notice").  Following the receipt of the PNA Holder Put Notice, the Company shall
- ------
promptly  (and in any event  within 10 days  after  its  receipt  of the PNA Put
Holder  Notice)  provide  notice  thereof to the Cahill  Holders,  the Northwood
Holders  and the  holders of the Series C  Preferred  Stock.  Each of the Cahill
Holders and the Northwood  Holders  shall have the right,  subject to all of the
terms and conditions set forth in this Article Five (other than those pertaining
to the  repurchase  of all of the  outstanding  shares of the Series A Preferred
Stock and the Series B Preferred  Stock), to require the Company to purchase all
of the  outstanding  shares of Series A  Preferred  Stock and Series B Preferred
Stock  then held by it at the Put Price by  delivery  of  written  notice to the
Company within 20 days after such holder's receipt of the PNA Holder Put Notice.
If the Cahill Holders or the Northwood Holders exercise the Put pursuant to this
paragraph,  each other  Series B Holder  shall be entitled to join in the Put by
written  notice to the Company.  Any  repurchase of Series A Preferred  Stock or
Series B Preferred Stock pursuant to this paragraph shall be made on one closing
date.

         (c) If the Company has not, prior to November 15, 2001,  either made an
Initial Public Offering,  or merged into a public company and the holders of the
then  outstanding  Series C  Preferred  Stock and  Conversion  Stock  shall have
received Registered Securities in such merger in exchange for their Shares, then
at any time and from  time to time  thereafter  until  November  15,  2003,  the
holders of a Majority of the Shares of Series C  Preferred  Stock shall have the
option (the  "Series C Put") to require,  subject to Section 5.4, the Company to
              ------------
purchase all of the  outstanding  Series C Preferred  Stock held by the Series C
Holders  who have voted in favor of the  exercise  of the  Series C Put,  at the
Series C Put Price (as hereinafter defined) by delivery of written notice to the
Company  (the "Series C Put  Notice").  Upon receipt of the Series C Put Notice,
               --------------------
the Company shall notify each other Series C Holder, who shall have the right to
join in the Series C Put by written  notice to the  Company  (the  "Supplemental
                                                                    ------------
Series C Put  Notice").  The Company  shall also provide  notice  thereof to the
- --------------------
holders of the Series A Preferred  Stock and the Series B Preferred  Stock.  The
Company  shall be obligated  to  purchase,  subject to Section 5.4, the Series C
Preferred  Stock  specified  in  the  Series  C Put  Notice  and  the  Series  C
Supplemental  Put Notice  within 90 days after the receipt by the Company of the
Series C Put Notice (or such longer  period as may be  reasonably  necessary  to
determine the Series C Put Price  pursuant to the provisions of Sections 5.2 and
5.3). The closing of the purchase by the Company of the Series C Preferred Stock
shall occur at the Company's  principal  office, or at such other place as shall
be  mutually  agreeable  to the  Series C  Holders  and the  Company  as soon as
possible (and in any event within 10 days after the  determination of the Series
C Put Price in accordance with Sections 5.2 and 5.3) (such date of closing being
hereinafter  referred to as the "Series C Put  Closing  Date").  Notwithstanding
                                 ---------------------------
anything to the contrary  contained  herein,  in the event of an  acquisition of
Control of RSI of the type described in Section 4.6 hereof, the Series C Put may
only be exercised in the event that the Put has been exercised.

         (d) The Company  shall not be  required to purchase  Series A Preferred
Stock,  Series B Preferred  Stock or Series C Preferred  Stock  pursuant to this
Section 5.1 to the extent that the Company does not have available legal surplus
pursuant to the General Corporation Law of the State of Nevada from which it can
purchase such stock at the Put Price or the Series C Put Price,  as the

                                       39
<PAGE>
case may be, provided that the Company shall use all legally permissible methods
in the  reduction  of capital and in the  revaluation  of its assets,  including
appraisal, in obtaining such legal surplus, and the Company gives written notice
to the electing  Securityholders  within 30 days after the date of the notice of
exercise of the Put or the Series C Put by such  Securityholders  that it is not
required to purchase the number of Shares of Series A Preferred Stock,  Series B
Preferred  Stock or Series C Preferred  Stock set forth in such notice by reason
of this clause and setting forth the facts relating thereto.

         (e) It is acknowledged and agreed that any Put Notice, Supplemental Put
Notice, PNA Holder Put Notice,  Series C Put Notice,  and Supplemental  Series C
Put Notice  received by the Company within any 30 day period shall be treated in
all respects  under the terms and  provisions  of this  Agreement as though such
notices were  received on the same date at the same time.  Accordingly,  the Put
Closing Date, the closing date related to a PNA Holder Put Notice and the Series
C Put Closing  Date  related to such  notices  shall occur  simultaneous  on one
closing date and the payments to all such Securityholders shall be made pro rata
on the basis of the Common Stock Equivalents subject to such put rights.

         (f) Upon  election to require  the  Company to  purchase  such Series A
Preferred  Stock,  Series B Preferred Stock or Series C Preferred Stock pursuant
to the  provisions of this Article 5, the Company will,  subject to Section 5.4,
notify  each  Series A  Holder,  Series B Holder  or  Series C Holder of the Put
Closing Date or the Series C Put Closing Date, as the case may be, and each such
Series A Holder,  Series B Holder or Series C Holder,  as the case may be, shall
surrender  the  certificate  or  certificates  representing  such  Shares to the
Company on or before  such  date.  On the Put  Closing  Date or the Series C Put
Closing  Date,  as the case may be, the Put Price or the Series C Put Price,  as
the case may be, for such Shares  shall be payable to each such Series A Holder,
Series B Holder  or Series C Holder,  as the case may be, by  certified  or bank
cashier's  check or, at the  option of the  Series A Holder,  Series B Holder or
Series C Holder,  as the case may be,  receiving  the same,  by wire transfer in
immediately  available funds to an account  designated by each such holder,  and
each surrendered  certificate shall be canceled and retired. If less than all of
the Shares  represented by such certificate are purchased,  a new certificate or
certificates  shall be issued  representing  the  Shares  not  purchased  by the
Company. If the Company does not have available legal surplus to purchase all of
the Series A Preferred  Stock,  Series B  Preferred  Stock or Series C Preferred
Stock  that each such  Series A Holder,  Series B Holder or Series C Holder  has
requested  the  Company to  purchase  under this  Article 5, the  Company  shall
purchase  the  maximum  number of shares of Series A Preferred  Stock,  Series B
Preferred  Stock and Series C  Preferred  Stock that it may  purchase  with such
legal surplus available, pro rata to the Put Price or the Series C Put Price, as
the case may be, thereof, and the Company shall repurchase the remainder of such
Series A Preferred Stock, Series B Preferred Stock and Series C Preferred Stock,
as the case may be, as soon as it has funds legally available to do so.

         (g) The Company shall be permitted to pay the Put Price or the Series C
Put Price,  as the case may be, by delivery of a  subordinated  note  payable in
three annual  installments of principal  commencing on the first  anniversary of
the Put Closing Date or the Series C Put Closing  Date, as the case may be, with
interest  at an  annual  rate  equal to 3-1/2%  plus the  Prime  Rate,  it being

                                       40
<PAGE>
acknowledged  and agreed that with  respect to the decision to pay the Put Price
in cash or in such  annual  installments,  the Series A and  Series B  Directors
shall not be entitled to vote if such decision is with respect to the redemption
or repurchase of the Series A Preferred  Stock or the Series B Preferred  Stock,
and the Series C Directors  shall not be  entitled  to vote if such  decision is
with respect to the redemption or repurchase of the Series C Preferred Stock.

         (h) If payment  of the Put Price to the  Series A Holders  and Series B
Holders  or the  Series C Put  Price to the  Series C  Holders  shall  cause the
Company to be in default under the  provisions of any of its loan  agreements (a
"Default  Event"),  the Company may defer payment of all or such part of the Put
 --------------
Price or the Series C Put Price, as the case may be, to each Series A Holder and
Series B Holder  or  Series C  Holder,  as the case may be,  pro rata to the Put
Price or the Series C Put Price,  as the case may be,  thereof,  in an amount (a
"Deferred  Amount") and for such time as is necessary to avoid a Default  Event.
 ----------------
Interest shall accrue on so much of the Deferred  Amount as is outstanding  from
time to time at a rate per annum (based on the actual  number of days elapsed in
a 365 day year) equal to 3-1/2%  percent  plus the Prime Rate and such  interest
shall be  payable by the  Company  to the Series A Holders,  Series B Holders or
Series C Holders,  as the case may be, at the time of  payment  of the  Deferred
Amount in full.  In addition,  the Company shall use its best efforts to pay the
Put  Price or the  Series C Put  Price  in full on the Put  Closing  Date or the
Series C Put Closing Date, as the case may be, and, in this regard,  the Company
shall (i) seek to negotiate  with its lenders to permit the  Company,  under the
terms of its loan  agreements,  to perform its obligations  under this Article 5
and/or (ii) seek to obtain new financing.

         5.2 Put Price.  (a) For purposes of this Article 5, the Put Price shall
             ---------
be the greater of (i) the Appraised Value of the Conversion Stock underlying the
Series A  Preferred  Stock or Series B Preferred  Stock,  as the case may be, or
(ii) the  Adjusted  Value of the Series A Preferred  Stock or Series B Preferred
Stock,  as the case may be. The  "Appraised  Value"  shall mean the fair  market
value of the Conversion Stock issuable upon conversion of the Series A Preferred
Stock or Series B Preferred  Stock, as the case may be,  determined  pursuant to
the appraisal  procedure set forth in the  immediately  succeeding  section (the
"Appraised  Value").  The "Adjusted Value" shall be an amount per share equal to
 ----------------
the  Adjusted  Purchase  Price of the Series A Preferred  Stock  (determined  in
accordance  with the Series A Certificate  of  Designation),  or of the Series B
Preferred  Stock  (determined  in accordance  with the Series B  Certificate  of
Designation),  as the case may be, plus a cumulative  accretion  computed on the
Adjusted Purchase Price at the rate of 8% per annum  (compounded  annually) from
the date of issue up to the date of the Put Notice,  reduced by an amount  equal
                                                     -------
to the aggregate of all declared and paid cash dividends, if any.

                  (b) For  purposes  of this  Article  5, the Series C Put Price
shall be the greater of (i) the Series C Appraised Value of the Conversion Stock
underlying the Series C Preferred  Stock,  or (ii) the Series C Adjusted  Value.
The  "Series  C  Appraised  Value"  shall  mean  the  fair  market  value of the
Conversion  Stock  issuable  upon  conversion  of the Series C  Preferred  Stock
determined  pursuant to the  appraisal  procedure  set forth in the  immediately
succeeding  section  (the  "Series C Appraised  Value").  The "Series C Adjusted
                            -------------------------
Value" shall be an amount per share equal to the Adjusted  Purchase Price of the
Series C Preferred Stock (determined in accordance with the Series C Certificate
of Designation),  plus a cumulative  accretion computed on the Adjusted Purchase
Price

                                       41
<PAGE>
at the rate of 8% per annum  (compounded  annually) from the date of issue up to
the date of the Series C Put Notice, reduced by an amount equal to the aggregate
                                     -------
of all declared and paid cash dividends, if any.

         5.3 Appraisal  Procedure.  In order to determine the Appraised Value or
             --------------------
the Series C Appraised  Value, the holders of a Majority of the Shares of Series
A and Series B Preferred Stock (in the case of  determinations  of the Appraised
Value) or the holders of a Majority  of the Shares of Series C  Preferred  Stock
(in the case of  determinations  of the Series C  Appraised  Value),  on the one
hand, and the Board (excluding the Series A and Series B Preferred Directors, in
the case of the  determination  of the Appraised Value of the Series A Preferred
Stock or the Series B  Preferred  Stock,  and  excluding  the Series C Preferred
Directors, in the case of the determination of the Appraisal Value of the Series
C  Preferred  Stock),  on the other  hand,  shall  each  appoint  one  appraiser
(collectively,  the "Initial Appraisers"),  within 20 days after delivery of the
                     ------------------
Put  Notice or the Series C Put  Notice,  as the case may be,  which  appraisers
shall promptly determine a fair market value based on the going concern value of
the Company as a whole and without  adjustment for minority  interest or lack of
liquidity,  within 30 days. In the event that the fair market values  determined
by the Initial Appraisers (collectively, the "Original Estimates") do not differ
                                              ------------------
in amount by more than 10 percent,  the fair market  value for  purposes of this
Section 5.3 shall be the amount equal to the average of the Original  Estimates.
In the  event  that the  Original  Estimates  differ  in  amount by more than 10
percent,  the  holders  of a  Majority  of the  Shares of Series A and  Series B
Preferred Stock (in the case of  determinations  of the Appraised  Value) or the
holders of a Majority of the Shares of Series C Preferred  Stock (in the case of
determinations  of the Series C Appraised  Value) and the Company shall mutually
agree on a third  appraiser  within  5 days  thereafter,  provided  that if such
holders  and the  Company  fail to appoint a third  appraiser  within such 5-day
period,  then the Initial  Appraisers  shall appoint a third appraiser  within 5
days thereafter. The third appraiser shall independently, within 30 days of such
third  appraiser's  appointment,  determine such a fair market value (the "Third
                                                                           -----
Estimate").  The  Original  Estimate  that is  nearest  in  amount  to the Third
- --------
Estimate  shall be deemed to be the fair  market  value that shall be binding on
the Company and the holders of the Shares  subject to the Put. The Company shall
bear all costs of appraisers  under this Section 5.3. All  appraisers  appointed
pursuant to this Section 5.3 shall be qualified in valuing  companies similar to
the Company and shall be unaffiliated  with any party hereto.  Any determination
of the  Appraised  Value or the Series C Appraised  Value under this Section 5.3
shall be made  without  reduction  resulting  from the lack of  liquidity of the
Shares  subject to Put or the Series C Put or the fact that such  Shares may, at
such time, represent a minority interest in the Company.

         5.4 Consent Required to Put. Upon receipt of a Put Notice or a Series C
             -----------------------
Put Notice,  the Company  shall  request  the  Required  Banks to consent to the
exercise of the Put or the Series C Put,  as the case may be. The Company  shall
not be  required to  purchase  Series A  Preferred  Stock and Series B Preferred
Stock or Series C Preferred  Stock, as the case may be, pursuant to Section 5.1,
and the Put  Notice or the  Series C Put  Notice,  as the case may be,  shall be
deemed  rescinded and withdrawn and of no force and effect and no beneficiary of
any Put or Series C Put, as the case may be,  shall have any rights  thereunder,
and no  beneficiary  of any Put or Series C Put, as the case may be,  shall have
any rights or  remedies  to enforce any Put or Series C Put, as the case may be,
until such time as all Obligations  shall have been paid in full in cash, unless
the  Required  Banks have  consented  in writing to the  exercise  of the Put or
Series C Put, as the case may be.

                                       42
<PAGE>
                                   ARTICLE VI

                               REGISTRATION RIGHTS

         6.1      Public Offering Shares.
                  ----------------------

                  (a)  Demand  Registration   Rights.  (i)  Subject  to  Section
                       -----------------------------
                       6.1(a)(ii),  at any time and from time to time  following
                       the one year  anniversary of an Initial Public  Offering,
                       if the Company  receives  written  notice from either (A)
                       holders  of Class A Common  Stock (as  defined in Section
                       8.1(e))  who,  immediately  prior to the  Initial  Public
                       Offering,  constituted  the  holders of a majority of the
                       Shares of the Series A and Series B Preferred  Stock,  or
                       (B)  holders  of  Class B Common  Stock  (as  defined  in
                       Section  8.1(e))  who  immediately  prior to the  Initial
                       Public Offering, constituted the holders of a Majority of
                       the Shares of the Series C Preferred Stock,  which notice
                       demands  the  registration  of all or any  portion of the
                       Common Stock,  Conversion Stock or Warrant Shares held by
                       such  Series A  Holders,  Series B  Holders  or  Series C
                       Holders and specifies the intended methods of disposition
                       thereof  (which  may  include  a delayed  and  continuous
                       offering  pursuant  to Rule  415  promulgated  under  the
                       Securities  Act), then the Company shall promptly (and in
                       any  event  within  10 days  after  its  receipt  of such
                       demand)    provide    notice   thereof   to   the   other
                       Securityholders  in  accordance  with  this  Section  6.1
                       (which  other   Securityholders  shall  have  the  right,
                       subject  to  Section   6.1(c)(ii)   to  include  in  such
                       registration  any shares of Common Stock,  and any shares
                       of Common  Stock  issuable  upon  conversion  of Series A
                       Preferred  Stock,  Series B  Preferred  Stock or Series C
                       Preferred  Stock or upon  exercise of Warrants or Options
                       held by them) and  cause to be  prepared  a  registration
                       statement, file and obtain a receipt for the registration
                       statement as soon as  practicable  (but not later than 90
                       days after the date of such  demand),  and  exercise  its
                       best efforts to file a final registration  statement,  to
                       obtain  a  receipt   therefor  as  soon  as   practicable
                       thereafter  and  to  have  such  registration   statement
                       declared  effective  as soon as  practicable  thereafter,
                       under the Securities Act and such other  securities  laws
                       as shall be directed by such Securityholders,  to the end
                       that  the  Shares   (including   Shares   issuable   upon
                       conversion  of  Series  A  Preferred   Stock,   Series  B
                       Preferred  Stock  or  Series  C  Preferred  Stock or upon
                       exercise of Warrants or Options) held by all demanding
                       Securityholders,  may  be  sold  thereunder  as  soon  as
                       practicable  after the  receipt of such  notice,  and the
                       Company  will  use its  best  efforts  to  ensure  that a
                       distribution of such Shares pursuant to the  registration
                       statement may continue for up to six months from the date
                       of the effective  date of the  registration  statement or
                       such later  time  pursuant  to the method of  disposition
                       specified  in  the  demand  for  registration;  provided,
                                                                       --------
                       however,  that the Company shall not be obligated
                       -------

                                       43
<PAGE>
                       to  take  any   action  to  effect   such   registration,
                       qualification  or  compliance  pursuant  to this  Section
                       6.1(a) unless the Company  shall have  received  requests
                       for such  registration  of such  Shares  having a minimum
                       anticipated  aggregate  net offering  price (based on the
                       then  market  price of the  Common  Stock  and  customary
                       underwriter's  discounts and commissions,  if applicable)
                       of $20.0 million,  subject,  however, to the right of the
                       Company  pursuant to Section  6.1(c)(ii),  upon advice of
                       the managing underwriters, to reduce the number of Shares
                       that are  requested to be  registered  by such holders (a
                       "Market Cut Back").  Notwithstanding  the foregoing,  the
                        ---------------
                       holders  of Class B Common  Stock  shall be  entitled  to
                       exercise the registration  rights contained herein solely
                       with  respect to the Class A Common Stock  issuable  upon
                       conversion  of such  Class B Common  Stock.  The  Class B
                       Common Stock shall be automatically  converted into Class
                       A Common Stock upon the  consummation  of an underwritten
                       offering  for such Class A Common  Stock or upon the sale
                       of such Class A Common Stock  pursuant to any delayed and
                       continuous  offering  pursuant  to Rule  415  promulgated
                       under the Securities  Act. Each such  registration  shall
                       hereinafter be called a "Demand Registration." The Series
                                                -------------------
                       A Holders  and the Series B Holders  shall be entitled to
                       request one Demand  Registration and the Series C Holders
                       shall be entitled  to request  two Demand  Registrations;
                       provided,  however, that if all of the Series C Preferred
                       --------   -------
                       Stock  may have  been (x)  included  in the  registration
                       statement  prepared  upon the  exercise  of the  Series C
                       Holders' first exercised right for a Demand  Registration
                       and (y) offered and sold in such  offering in  accordance
                       with the plan of  distribution  described  therein (after
                       giving full force and effect to the Company's  right to a
                       Market Cut Back and the  Company's  rights under  Section
                       6.1(a)(ii)), then the Series C Holders shall not have the
                       right  to  the  second  Demand   Registration  (but  will
                       continue  to  have  the  rights  provided  under  Section
                       6.1(b)).  A Demand  Registration  shall not count as such
                       until  a  registration   statement   becomes   effective;
                       provided,  that if, after such registration statement has
                       --------
                       become   effective,   the   offering   pursuant   to  the
                       registration  statement  is  interfered  with by any stop
                       order,  injunction or other order or  requirement  of the
                       Commission  or any  other  governmental  authority,  such
                       registration  shall be deemed  not to have been  effected
                       unless such stop order,  injunction  or other order shall
                       subsequently have been vacated or otherwise removed.  The
                       holders of a  Majority  of the Shares of the Series A and
                       Series B Preferred  Stock or the holders of a Majority of
                       the Shares of the  Series C  Preferred  Stock  requesting
                       such  registration  shall select the  underwriters of any
                       underwritten   offering   pursuant   to  a   registration
                       statement filed pursuant to this Section 6.1(a).

                       (ii)  (A) If,  upon  receipt  of a  registration  request
pursuant to Section 6.1(a)(i), the Company is advised in writing (with a copy to
the  person(s)  requesting   registration  pursuant  to  Section  6.1(a))  by  a
nationally  recognized  investment banking firm selected by the

                                       44
<PAGE>
Company  that, in such firm's  opinion,  a  registration  at the time and on the
terms requested would  materially and adversely  affect any immediately  planned
underwritten  public equity  financing by the Company for the primary purpose of
raising capital for the Company that had been contemplated by the Board prior to
receipt of notice  requesting  registration  pursuant  to Section  6.1(a)(i)  (a
"Transaction  Blackout"),  the  Company  shall  not  be  required  to  effect  a
 ---------------------
registration  pursuant  to  Section  6.1(a)(i)  until  the  earliest  of (1) the
abandonment  of  such  financing,  (2) 90  days  after  the  completion  of such
financing,  (3) the termination of any "hold back" or "lock-up"  period obtained
by the underwriter(s) selected by the Company from any person in connection with
such financing,  or (4) 180 days after notice to the Securityholders  requesting
registration  of written notice of such  Transaction  Blackout  (together with a
copy of the  investment  banking firm opinion  referred to above in this Section
6.1(a)(ii)(A));  provided,  however,  that  the  Company  shall be  entitled  to
                 --------   -------
exercise this right on only one occasion during any twelve-month period; or

                           (B)  If,  while a  registration  request  is  pending
pursuant to Section 6.1(a),  counsel to the Company has determined in good faith
that the filing of a  registration  statement  would  require the  disclosure of
material  information  which the  Company has a bona fide  business  purpose for
preserving as confidential and which has not been disclosed to the public (which
determination  shall be made  promptly),  the  Company  shall not be required to
effect a  registration  pursuant to Section  6.1(a) until the earlier of (1) the
date upon which such material  information  is disclosed to the public or ceases
to be  material  and (2) 45 days after  counsel to the  Company  makes such good
faith determination.

                       (iii) For purposes of this Article VI, whenever there are
references  to Series A Holders,  Series B Holders or Series C Holders at a time
following an Initial Public Offering, such terms shall be deemed to refer to the
same Persons but in their capacity as holders of Class A Common Stock or Class B
Common Stock, as the case may be.

                  (b)  "Piggyback"  Registration  Rights.  Subject to applicable
                        --------------------------------
                       stock exchange rules and securities regulations, at least
                       30 days prior to the filing of any registration statement
                       for any public  offering  of any of its Common  Stock for
                       the  account of the  Company or any other  Person  (other
                       than a registration  statement on Form S-4 or S-8 (or any
                       successor  forms  under  the  Securities  Act)  or  other
                       registrations  relating solely to employee  benefit plans
                       or any transaction governed by Rule 145 of the Securities
                       Act),  the  Company  shall  give  written  notice of such
                       proposed  filing and of the proposed date thereof to each
                       Securityholder  and if, on or before the twentieth (20th)
                       day following the date on which such notice is given, the
                       Company  shall  receive a written  request  from any such
                       Securityholder  requesting that the Company include among
                       the securities covered by such registration statement any
                       Shares  (including  Shares  issuable  upon  conversion of
                       Series A Preferred  Stock,  Series B  Preferred  Stock or
                       Series C Preferred  Stock or upon exercise of Warrants or
                       Options)  held by such  Securityholder  for  offering for
                       sale in a manner and on terms set forth in such  request,
                       the   Company   shall   include   such   Shares  in  such
                       registration  statement,  if filed,  so as to permit such

                                       45
<PAGE>
                       Shares to be sold or disposed of in the manner and on the
                       terms of the offering  thereof set forth in such request.
                       Each  such  registration  shall  hereinafter  be called a
                       "Piggyback  Registration."  The  holders of a majority of
                        -----------------------
                       the  Shares of the  Series A  Preferred  Stock,  Series B
                       Preferred  Stock and the Series C Preferred  Stock (taken
                       as a  single  class)  participating  in the  registration
                       shall  have the  right to select  an  underwriter  of any
                       offering  pursuant  to  a  registration  statement  filed
                       pursuant to this Section 6.1(b).

                  (c)  Terms and Conditions of Registration or Qualification. In
                       -----------------------------------------------------
                       connection with any registration statement filed pursuant
                       to  Section  6.1(a)  or  6.1(b)  hereof,   the  following
                       provisions shall apply:

                       (i)  Each selling  Securityholder  shall, if requested by
                            the  managing  underwriter,  agree  not to sell  any
                            Shares held by such  selling  Securityholder  (other
                            than the Shares so  registered)  for such  period of
                            time   following   the   effective   date   of   the
                            registration  statement  relating to such  offering,
                            but in no event in excess of three (3) months in the
                            case of a secondary  offering,  or such other longer
                            period as the managing  underwriter  may require and
                            the Company shall agree.

                       (ii) If the managing  underwriter advises in writing that
                            the inclusion in such  registration or qualification
                            of some or all of the Shares sought to be registered
                            exceeds the number (the "Saleable  Number") that can
                                                     ----------------
                            be sold in an orderly  fashion  within a price range
                            acceptable to the Company,  if such  registration is
                            being  effected at the Company's  determination,  or
                            holders of a Majority  of the Shares of the Series A
                            and Series B Preferred  Stock, if such  registration
                            is being effected at the request of the holders of a
                            Majority of the Shares of Series A  Preferred  Stock
                            and Series B  Preferred  Stock,  or the holders of a
                            Majority  of the  Shares of the  Series C  Preferred
                            Stock, if such registration is being effected at the
                            request of the  holders of a Majority  of the Shares
                            of  Series C  Preferred  Stock,  then the  number of
                            Shares  offered  shall be  limited  to the  Saleable
                            Number and shall be allocated as follows:

                            (A) If such  registration  is being  effected at the
Company's  determination to sell Shares for its own account,  (1) first, all the
Shares the Company proposes to register and (2) second,  the difference  between
the Saleable Number and the number to be included  pursuant to clause (1) above,
allocated  first to the Series A Holders,  Series B Holders and Series C Holders
pro rata on the basis of the relative  number of Shares offered for sale by each
such Securityholder,  and then among all other selling  Securityholders pro rata
on the basis of the  relative  number of  Shares  offered  for sale by each such
other Securityholder; and

                                       46
<PAGE>
                            (B)   in  all   other   cases,   including   if  the
registration is being effected pursuant to a Demand Registration, (1) first, the
entire Saleable Number allocated first to the holders of the Series A and Series
B Preferred Stock, if the Demand  Registration was initiated by the holders of a
Majority of the Shares of the Series A and Series B Preferred  Stock,  or to the
holders  of the  Series  C  Preferred  Stock,  if the  Demand  Registration  was
initiated  by the  holders of a Majority of the Shares of the Series C Preferred
Stock, and then among all other selling Securityholders pro rata on the basis of
the relative number of Shares offered for sale by each such  Securityholder  and
(2) second,  the  difference (if positive)  between the Saleable  Number and the
number to be included pursuant to clause (1) above, allocated to the Company.

                      (iii) The selling  Securityholders  will promptly  provide
                            the Company  with such  information  concerning  the
                            selling Securityholder,  its ownership of Shares and
                            its intended  methods of distribution as the Company
                            shall  reasonably  request in order to prepare  such
                            registration   statement  and,  upon  the  Company's
                            request,  each selling  Securityholder shall provide
                            such  information  in  writing  and  signed  by such
                            Securityholder  and  stated to be  specifically  for
                            inclusion  in  the  registration  statement.  If the
                            distribution   of   the   Shares   covered   by  the
                            registration statement shall be effected by means of
                            an   underwriting,   the   right   of  any   selling
                            Securityholder   to  include   its  Shares  in  such
                            registration    shall   be   conditioned   on   such
                            Securityholder's   execution   and   delivery  of  a
                            customary   underwriting   agreement   with  respect
                            thereto; provided, however, that except with respect
                                     --------  -------
                            to information  concerning such  Securityholder  and
                            its  ownership  of  Shares  to be  included  in such
                            registration  and  such  Securityholder's   intended
                            manner of  distribution  of the  Shares,  no selling
                            Securityholder   shall  be   required  to  make  any
                            representations or warranties in such agreement as a
                            condition  to the  inclusion  of its  Shares in such
                            registration.

                      (iv)  The Company  shall bear all  expenses in  connection
                            with the preparation of any  registration  statement
                            filed pursuant to Section 6.1(a), including the fees
                            and  disbursements  of one  counsel  for the selling
                            Securityholders,   except   for   the   underwriting
                            discounts or  commissions  with respect to Shares of
                            the selling  Securityholders which shall be borne by
                            the selling Securityholders.

                      (v)   The Company  shall bear all  expenses in  connection
                            with the preparation of any  registration  statement
                            filed pursuant to Section 6.1(b), including the fees
                            and  disbursement  of one  counsel  to  the  selling
                            Securityholders,   except   for   the   underwriting
                            discounts or  commissions  with respect to Shares of
                            the selling Securityholders, which shall be borne by
                            the selling Securityholders.

                                       47
<PAGE>
                      (vi)  Following  the effective  date of such  registration
                            statement,  the Company  shall,  upon the request of
                            the selling  Securityholders,  forthwith supply such
                            number  of   prospectuses   (including   preliminary
                            prospectuses and amendments and supplements thereto)
                            meeting the  requirements  of the  Securities Act or
                            such other  securities  laws where the  registration
                            statement  or  prospectus  has been  filed  and such
                            other   documents   as  are   referred   to  in  the
                            registration  statement as shall be requested by the
                            selling     Securityholders     to    permit    such
                            Securityholders  to make a  public  distribution  of
                            their    Shares,    provided    that   the   selling
                            Securityholders   furnish  the  Company   with  such
                            appropriate    information    relating    to    such
                            Securityholders'  intentions in connection therewith
                            as the Company shall reasonably request in writing.

                      (vii) The Company shall  prepare and file such  amendments
                            and  supplements to such  registration  statement as
                            may be necessary to keep such registration statement
                            effective  and to comply with the  provisions of the
                            Securities Act or such other  securities  laws where
                            the  registration  statement has been filed with the
                            respect  to the offer and sale or other  disposition
                            of the Shares covered by such registration statement
                            during the period  required for  distribution of the
                            Shares,  which  period shall not be in excess of six
                            (6)  months   from  the   effective   date  of  such
                            registration   statement   or  such  longer   period
                            specified in the demand for registration.

                      (viii)The Company  shall use its best  efforts to register
                            or qualify the Shares of the selling Securityholders
                            covered  by any such  registration  statement  under
                            such   securities   or   Blue   Sky   laws  in  such
                            jurisdictions  as the  Securityholders  may request;
                            provided,  however,  that the  Company  shall not be
                            --------   -------
                            required to execute a general  consent to service of
                            process or to qualify  to do  business  as a foreign
                            corporation in any  jurisdiction  where it is not so
                            qualified in order to comply with such request.

                      (ix)  The Company will as expeditiously as possible:

                            (A) cause the Shares  covered  by such  registration
statement to be registered with or approved by such other governmental  agencies
or  authorities  as may be necessary by virtue of the business and operations of
the Company to enable the selling  Securityholders to consummate the disposition
of such Shares;

                            (B) notify each selling  Securityholder  at any time
when a  prospectus  relating  thereto  is  required  to be  delivered  under the
Securities  Act,  of the  happening  of any  event  as a  result  of  which  the
prospectus included in such registration  statement contains an untrue statement
of a material  fact or omits to state any  material  fact  required to be stated
therein or

                                       48
<PAGE>
necessary to make the statements  therein not  misleading,  and the Company will
prepare a supplement  or amendment to such  prospectus  so that,  as  thereafter
delivered to the purchasers of such Shares,  such prospectus will not contain an
untrue  statement of a material fact or omit to state any material fact required
to be stated therein or necessary to make the statements therein not misleading;

                            (C) cause all  Shares  covered  by the  registration
statement to be listed on each  securities  exchange or designated for quotation
on NASDAQ on which similar  securities  issued by the Company are then so listed
or designated  and,  unless the same already  exists,  provide a transfer agent,
registrar and CUSIP number for all such Shares not later than the effective date
of the registration statement;

                            (D) enter into such customary agreements  (including
an underwriting  agreement in customary form) and take all such other actions as
the  holders of a majority of the voting  power of the Shares  being sold or the
underwriters  retained by such holders,  if any,  reasonably request in order to
expedite or facilitate the disposition of such Shares;

                            (E) make  available  for  inspection  by any selling
Securityholder,  any underwriter  participating  in any disposition  pursuant to
such  registration  statement,  and any  attorney,  accountant  or  other  agent
retained by any such seller or underwriter (collectively, the "Inspectors"), all
                                                               ----------
financial and other records, pertinent corporate documents and properties of the
Company as shall be  necessary  to enable them to exercise  their due  diligence
responsibility,  and cause the  Company's  officers,  directors and employees to
supply all  information  requested by any such Inspector in connection with such
registration statement;

                            (F)  obtain  "cold  comfort"   letters  and  updates
thereof from the Company's  independent  public  accountants and an opinion from
the Company's counsel, in each case addressed to the selling Securityholders, in
customary  form and  covering  such matters of the type  customarily  covered by
"cold comfort" letters and opinion of counsel, respectively, as the holders of a
majority of the voting power of the Shares of the selling  Securityholders shall
request;

                            (G) otherwise  comply with all applicable  rules and
regulations of the  Commission,  and make available to its  Securityholders,  as
soon as reasonably  practicable,  an earnings  statement covering a period of 12
months,   beginning  within  three  months  after  the  effective  date  of  the
registration statement, which earnings statement shall satisfy the provisions of
Section 11(a) of the Securities Act and Rule 158 thereunder; and

                            (H) cause its officers to use their  reasonable best
efforts to support  the  marketing  of the  Shares  covered by the  registration
statement (including,  without limitation, the participation in "road shows," at
the  request of the  managing  underwriter)  taking into  account the  Company's
business needs.

                       (x)  Each  selling   Securityholder   agrees  that,  upon
                            receipt  of  any  notice  from  the  Company  of the
                            happening  of any  event  of the kind  described  in
                            Section  6.1(c)(ix)(B),   such  Securityholder  will
                            forthwith

                                       49
<PAGE>
                            discontinue  disposition  of its Shares  pursuant to
                            the  registration  statement  covering  such  Shares
                            until such Securityholder's receipt of the copies of
                            the supplemented or amended prospectus  contemplated
                            by such Section 6.1(c)(ix)(B) and, if so directed by
                            the Company, such Securityholder will deliver to the
                            Company (at the Company's expense) all copies, other
                            than    permanent   file   copies   then   in   such
                            Securityholder's   possession,   of  the  prospectus
                            covering  such  its  Shares  current  at the time of
                            receipt of such notice.

                  (d)  Transfer   Restrictions.    The   transfer   restrictions
                       -----------------------
                       contained in Article 4,  including,  without  limitation,
                       those set forth in Section 4.3, of this  Agreement  shall
                       not  apply to any  offering  of Shares  pursuant  to this
                       Section 6.1.

                  (e)  Indemnification.
                       ---------------

                       (i)  In the event of the registration or qualification of
                            any   Shares  of  the   Securityholders   under  the
                            Securities  Act or any other  applicable  securities
                            laws pursuant to the provisions of this Section 6.1,
                            the Company  agrees to indemnify  and hold  harmless
                            each Securityholder thereby offering such Shares for
                            sale  (a  "Seller")  and  each  of  their  officers,
                                       ------
                            directors,   partners,   members  or   agents,   the
                            underwriter,  broker  or  dealer,  if  any,  of such
                            Shares,  and each other Person, if any, who controls
                            any  such  Seller,  underwriter,  broker  or  dealer
                            within  the  meaning  of the  Securities  Act or any
                            other   applicable    securities   laws   (each   an
                            "Indemnified Seller"),  from and against any and all
                             ------------------
                            losses,  claims,  damages or liabilities (or actions
                            in respect thereof), joint or several, to which such
                            Indemnified  Seller  may  become  subject  under the
                            Securities  Act or any other  applicable  securities
                            laws or otherwise,  insofar as such losses,  claims,
                            damages  or  liabilities   (or  actions  in  respect
                            thereof)  arise out of or are based  upon any untrue
                            statement  or  alleged   untrue   statement  of  any
                            material   fact   contained   in  any   registration
                            statement under which such Shares were registered or
                            qualified  under  the  Securities  Act or any  other
                            applicable    securities   laws,   any   preliminary
                            prospectus  or  final  prospectus  relating  to such
                            Shares,  or any  amendment  or  supplement  thereto,
                            offering circular or other document or any amendment
                            or  supplement  thereto or arise out of or are based
                            upon  the  omission  or  alleged  omission  to state
                            therein  a  material  fact  required  to  be  stated
                            therein or necessary to make the statements  therein
                            not  misleading,  or any violation by the Company of
                            any rule or regulation under the Securities Act, the
                            Exchange Act or any other applicable securities laws
                            applicable  to the Company or relating to any action
                            or inaction  required  by the Company in  connection
                            with any such registration or qualification and will
                            promptly  reimburse each such Indemnified Seller for
                            any legal or

                                       50
<PAGE>
                            other   expenses   reasonably   incurred   by   such
                            Indemnified  Seller in connection with investigating
                            or defending any such loss, claim, damage, liability
                            or action; provided,  however, that the Company will
                                       --------   -------
                            not be liable in any such  case to the  extent  that
                            any such loss, claim, damage or liability arises out
                            of or is based upon an untrue  statement or omission
                            made   in   such   registration   statement,    such
                            preliminary  prospectus,  such final  prospectus  or
                            such  amendment  or  supplement  thereto in reliance
                            upon  and in  conformity  with  written  information
                            furnished to the Company by such Indemnified  Seller
                            specifically   and   expressly   for   use   in  the
                            preparation  thereof,  or  to  the  extent  that  an
                            Indemnified  Seller sold  securities  to a Person to
                            whom there was not sent or given, at or prior to the
                            written  confirmation  of such  sale,  a copy of the
                            final  prospectus as then amended or supplemented if
                            the Company  previously  furnished copies thereof to
                            such Indemnified Seller and the loss, claim, damage,
                            liability or action results from an untrue statement
                            or omission contained in the preliminary  prospectus
                            that was corrected in the final prospectus.

                       (ii) In the event of the registration or qualification of
                            any   Shares  of  the   Securityholders   under  the
                            Securities  Act or any other  applicable  securities
                            laws for sale  pursuant  to the  provisions  of this
                            Section  6.1,  each  selling  Securityholder,   each
                            underwriter,  broker  and  dealer,  if any,  of such
                            Shares,  and each other Person, if any, who controls
                            any such selling Securityholder, underwriter, broker
                            or dealer within the meaning of the Securities  Act,
                            agrees severally,  and not jointly, to indemnify and
                            hold harmless the Company,  each Person who controls
                            the  Company  within the  meaning of the  Securities
                            Act,  and each  officer and  director of the Company
                            from and against any and all losses, claims, damages
                            or  liabilities  (or  actions in  respect  thereof),
                            joint  or  several,  to  which  the  Company,   such
                            controlling  Person or any such  officer or director
                            may become  subject under the  Securities Act or any
                            other  applicable   securities  laws  or  otherwise,
                            insofar   as  such   losses,   claims,   damages  or
                            liabilities  (or actions in respect  thereof)  arise
                            out of or are based upon any untrue statement of any
                            material   fact   contained   in  any   registration
                            statement under which such Shares were registered or
                            qualified  under  the  Securities  Act or any  other
                            applicable    securities   laws,   any   preliminary
                            prospectus  or  final  prospectus  relating  to such
                            Shares, or any amendment or supplement  thereto,  or
                            arise out of or are based  upon an untrue  statement
                            or the  omission  to state  therein a material  fact
                            required to be stated  therein or  necessary to make
                            the statements therein not misleading,  which untrue
                            statement  or omission  was made therein in reliance
                            upon  and in  conformity  with  written  information
                            furnished   to   the   Company   by   such   selling
                            Securityholder,   underwriter,   broker,  dealer  or
                            controlling

                                       51
<PAGE>
                            Person  specifically  for use in connection with the
                            preparation thereof, and will reimburse the Company,
                            such  controlling  Person  and each such  officer or
                            director  for  any  legal  or  any  other   expenses
                            reasonably  incurred  by  them  in  connection  with
                            investigating  or  defending  any such loss,  claim,
                            damage, liability or action; provided, however, that
                                                         --------  -------
                            no selling  Securityholder will be liable under this
                            Section  6.1(e)(ii)  for any amount in excess of the
                            net proceeds paid to such selling  Securityholder in
                            respect of Shares sold by it.

                       (iii)Promptly  after  receipt  by a  Person  entitled  to
                            indemnification   under  this  Section   6.1(e)  (an
                            "Indemnified  Party") of notice of the  commencement
                             ------------------
                            of any action or claim relating to any  registration
                            statement filed under Section 6.1(a) or 6.1(b) or as
                            to which  indemnity  may be sought  hereunder,  such
                            indemnified    party   will,    if   a   claim   for
                            indemnification  hereunder in respect  thereof is to
                            be  made   against  any  other   party   hereto  (an
                            "Indemnifying  Party"),  give written notice to such
                             -------------------
                            Indemnifying  Party  of  the  commencement  of  such
                            action or claim,  but the  omission to so notify the
                            Indemnifying Party will not relieve the Indemnifying
                            Party  from  any  liability  that it may have to any
                            Indemnified  Party  otherwise  than  pursuant to the
                            provisions of this Section 6.1(e) and shall also not
                            relieve the  Indemnifying  Party of its  obligations
                            under this Section  6.1(e) except to the extent that
                            the  Indemnifying   Party  is  actually   prejudiced
                            thereby.  In case any such action is brought against
                            an   Indemnified   Party,   and   it   notifies   an
                            Indemnifying Party of the commencement  thereof, the
                            Indemnifying  Party  will  be  entitled  (at its own
                            expense) to  participate  in and, to the extent that
                            it may wish,  jointly  with any  other  Indemnifying
                            Party  similarly  notified,  to assume the  defense,
                            with  counsel   reasonably   satisfactory   to  such
                            Indemnified  Party,  of such action and/or to settle
                            such action and, after notice from the  Indemnifying
                            Party to such  Indemnified  Party of its election so
                            to assume  the  defense  thereof,  the  Indemnifying
                            Party will not be liable to such  Indemnified  Party
                            for  any  legal  or  other   expenses   subsequently
                            incurred  by such  Indemnified  Party in  connection
                            with the defense thereof,  other than the reasonable
                            cost of investigation;  provided,  however,  that no
                                                    --------   -------
                            Indemnifying  Party shall enter into any  settlement
                            agreement  without the prior written  consent of the
                            Indemnified  Party unless such Indemnified  Party is
                            fully   released  and   discharged   from  any  such
                            liability.   Notwithstanding   the  foregoing,   the
                            Indemnified Party shall have the right to employ its
                            own  counsel  in any  such  case,  but the  fees and
                            expenses of such counsel  shall be at the expense of
                            such Indemnified  Party unless (A) the employment of
                            such counsel  shall have been  authorized in writing
                            by the  Indemnifying  Party in  connection  with the
                            defense of such suit,

                                       52
<PAGE>
                            action,  claim or proceeding,  (B) the  Indemnifying
                            Party shall not have  employed  counsel  (reasonably
                            satisfactory  to  the  indemnified  party)  to  take
                            charge of the defense of such action, suit, claim or
                            proceeding, or (C) such Indemnified Party shall have
                            reasonably  concluded,  based  upon  the  advice  of
                            counsel,  that there may be defenses available to it
                            that  are  different  from or  additional  to  those
                            available to the  Indemnifying  Party which,  if the
                            Indemnifying Party and the Indemnified Party were to
                            be represented by the same counsel,  could result in
                            a  conflict   of  interest   for  such   counsel  or
                            materially prejudice the prosecution of the defenses
                            available to such  Indemnified  Party. If any of the
                            events  specified  in clauses (A), (B) or (C) of the
                            preceding  sentence  shall  have  occurred  or shall
                            otherwise be applicable,  then the  reasonable  fees
                            and  expenses  of one  counsel  or firm  of  counsel
                            selected   by  a  majority   in   interest   of  the
                            Indemnified  Parties (and  reasonably  acceptable to
                            the  Indemnifying  Party)  shall  be  borne  by  the
                            Indemnifying  Party.  If,  in  any  such  case,  the
                            Indemnified  Party  employs  separate  counsel,  the
                            Indemnifying  Party  shall  not  have  the  right to
                            direct the defense of such  action,  suit,  claim or
                            proceeding  on behalf of the  Indemnified  Party and
                            the  Indemnified  Party shall  assume  such  defense
                            and/or settle such action;  provided,  however, that
                                                        --------   -------
                            an  Indemnifying  Party  shall not be liable for the
                            settlement of any action,  suit, claim or proceeding
                            effected  without its prior written  consent,  which
                            consent shall not be unreasonably withheld.

                                   ARTICLE VII

                                PREEMPTIVE RIGHTS

         7.1      Preemptive Rights.
                  -----------------

                  (a)  Prior to an Initial Public  Offering.  If, after the date
                       ------------------------------------
                       hereof  and  prior to an  Initial  Public  Offering,  the
                       Company shall propose to issue or sell New Securities (as
                       hereinafter   defined)  or  enter  into  any   contracts,
                       commitments,  agreements,  understandings or arrangements
                       of any kind  relating to the  issuance or sale of any New
                       Securities,  then  subject to the  immediately  following
                       paragraph,  each  Securityholder  shall have the right to
                       purchase that number of New Securities, at the same price
                       and on the same  terms  proposed  to be issued or sold by
                       the  Company,  so that  each such  Securityholder  would,
                       after  the  issuance  or sale of all such New  Securities
                       (and after giving effect to the  preference  given to the
                       Series C Holders set forth in the  immediately  following
                       paragraph),  hold the same proportionate  interest of the
                       Fully  Diluted  Capitalization  as was held by each  such
                       Securityholder  immediately after any issuance or sale of
                       New Securities as set forth in the immediately

                                       53
<PAGE>
                       following paragraph and immediately prior to the issuance
                       or  sale  of the  balance  of such  New  Securities  (the
                       "Proportionate Percentage").  "New Securities" shall mean
                        ------------------------      --------------
                       any   Shares  or  other   securities   or  other   rights
                       convertible  or  exchangeable  into  or  exercisable  for
                       Shares; provided, however, that "New Securities" does not
                               --------  -------
                       include: (i) any Warrants, Options or Common Stock issued
                       or  issuable  on  conversion  of the  Series A  Preferred
                       Stock,  Series B  Preferred  Stock or Series C  Preferred
                       Stock, or upon the exercise of Warrants or Options (other
                       than  options  referred  to in clause  (v)  below);  (ii)
                       Shares  issued  pursuant  to the  exercise of any rights,
                       warrants,  options  (other  than  options  referred to in
                       clause (v) below) or other  agreements not outstanding on
                       the date of this Agreement including, without limitation,
                       any security convertible or exchangeable, with or without
                       consideration,   into  or  for  any  stock,  options  and
                       warrants,  provided that the rights  established  by this
                       Section  7.1 apply with  respect to the  initial  sale or
                       grant by the Company of such rights or agreements;  (iii)
                       securities  issued by the  Company  as part of any public
                       offering pursuant to an effective  registration statement
                       under  the   Securities   Act;   (iv)  Shares  issued  in
                       connection  with  any  stock  split,  stock  dividend  or
                       recapitalization  of the  Company;  (v) Shares  issued to
                       management, directors or employees of, or consultants to,
                       the  Company  pursuant to options  outstanding  as of the
                       date  hereof  and  options  to  purchase   Shares  issued
                       pursuant to any Option Plan or as  otherwise  approved by
                       the  Compensation  Committee  and  Shares  issuable  upon
                       exercise   thereof;   and  (vi)   securities   issued  as
                       consideration  for, or in connection  with, any merger or
                       acquisition of the stock or assets of any acquired entity
                       by the Company.

         Notwithstanding the provisions of the foregoing  paragraph,  if, at the
time of any proposed  issuance or sale by the Company of New Securities prior to
an Initial Public Offering, the RSI Beneficial Holders have Beneficial Ownership
of Shares,  Options and Warrants (which in the case of Options or Warrants shall
include only those Options or Warrants that are Exercisable)  representing (on a
fully  exercised and converted  basis),  in the aggregate,  less than 30% of the
Adjusted Fully Diluted  Capitalization,  then the RSI  Beneficial  Holders shall
have the  initial  right,  exercisable,  in the sole  discretion  of RSI, by the
Series C Holders  for the benefit of the RSI  Beneficial  Holders or directly by
any of the RSI Beneficial  Holders  (provided,  that, if such right is exercised
directly by any of the RSI Beneficial Holders,  such Person shall become a party
to this  Agreement for all purposes  hereunder),  to purchase that number of New
Securities  (subject  to the  maximum  number of New  Securities  proposed to be
issued  or  sold)  at,  except  as set  forth in the two  immediately  following
sentences, the same price and on the same terms proposed to be issued or sold by
the Company so that after such priority  purchase  under this  paragraph the RSI
Beneficial  Holders  would have  Beneficial  Ownership  of Shares,  Options  and
Warrants  representing  (on a  fully  exercised  and  converted  basis),  in the
aggregate, 30% of the Adjusted Fully Diluted Capitalization on a pro forma basis
giving effect to the maximum number of New  Securities  proposed to be issued or
sold.  If, at the time of any  issuance  of New  Securities,  there  are  Unused
Backlog  CSE's  that  are  derived  from  a  previous   issuance  of  shares  as
consideration for, or in connection with, any merger or

                                       54
<PAGE>
acquisition  of the  stock or  assets  of any  acquired  entity  by the  Company
("Merger  Shares"),  then,   notwithstanding  the  proposed  price  of  the  New
  --------------
Securities  to be issued,  the price per share of the New  Securities  (only for
that number of New  Securities  as are  purchasable  under this  paragraph  with
respect to such Unused Backlog CSE's derived from the Merger Shares which number
of New Securities  shall be deemed to be the first New Securities  issued unless
there are at the time Unused  Backlog  CSE's  derived from  In-the-Money  Option
Shares with respect to which such Unused Backlog CSE's came into existence prior
to the Unused  Backlog CSE's derived from the Merger  Shares)  acquirable by the
Series C Holders or the RSI  Beneficial  Holders,  as the case may be,  shall be
equal to the price per share at which the Merger  Shares were valued at the time
of  issuance,  as  determined  in good  faith  by the  Board at the time of such
acquisition  (provided  that if RSI  disagrees  with  such  valuation,  then the
Company and RSI shall utilize the appraisal  procedures set forth in Section 5.3
hereof to determine such fair market value).  If, at the time of any issuance of
New  Securities,  there are  Unused  Backlog  CSE's  that are  derived  from the
issuance of rights,  warrants,  options or other  agreements to purchase  Common
Stock or any security  convertible or exchangeable  therefor (other than options
granted  under the  Company's  1996 Option  Plan) which such  rights,  warrants,
options or other agreements were either (x) issued as  consideration  for, or in
connection  with,  any  merger  or  acquisition  of the  stock or  assets of any
acquired  company  (other  than  such  issuances  which  are  made as  incentive
compensation   for  future  services  and  are  approved  by  the   Compensation
Committee),  or (y) issued  with an  exercise  price  below the then fair market
value of the Common Stock,  as  determined in good faith by the Board  (provided
that if RSI  disagrees  with  such  valuation,  then the  Company  and RSI shall
utilize the  appraisal  procedures  set forth in Section 5.3 hereof to determine
such fair market  value and  provided  further  that the  exercise  price of any
options issued  pursuant to any Option Plan or as compensation to any consultant
to the Company shall be deemed to be at or above fair market value and shall not
be  subject  to the  appraisal  procedures  if  such  exercise  price  has  been
established by the Compensation Committee),  and which rights, warrants, options
or other  agreements  described  in  clause  (x) or clause  (y) are  Exercisable
("In-the-Money Option Shares"), then,  notwithstanding the proposed price of the
  --------------------------
New  Securities  to be issued,  the price per share (only for that number of New
Securities as are  purchasable  under this paragraph with respect to such Unused
Backlog  CSE's derived from the  In-the-Money  Option Shares which number of New
Securities  shall be deemed to be the first New  Securities  issued unless there
are at the time Unused  Backlog CSE's derived from Merger Shares with respect to
which such Unused Backlog CSE's came into existence  prior to the Unused Backlog
CSE's  derived  from  the  In-the-Money  Option  Shares)  of the New  Securities
acquirable by the Series C Holders or the RSI  Beneficial  Holders,  as the case
may be,  shall be equal  to the  exercise  price  for such  In-the-Money  Option
Shares.  The failure of the RSI  Beneficial  Holders to exercise or to cause the
Series C  Holders  to  exercise  such  preemptive  rights  shall  constitute  an
irrevocable waiver of the RSI Beneficial Holders' preemptive rights with respect
to  such  New   Securities.   The  Company  shall  comply  with  the  procedural
requirements  of this Section 7.1 in connection with the offer of New Securities
to the Series C Holders or the RSI Beneficial  Holders,  as the case may be. The
rights set forth in this paragraph  shall terminate and shall be of no force and
effect at such  time as the  Qualifying  Series C  Beneficial  Holders  shall no
longer  maintain  Beneficial  Ownership of at least 20% of the Series C Adjusted
Fully  Diluted   Capitalization.   The  Series  C  Holders  shall  provide  such
information  as the Company shall  reasonably  request in order to determine the
Beneficial Ownership of the Qualifying Series C Beneficial Holders. In the event
that any RSI Beneficial  Holder  transfers

                                       55
<PAGE>
Beneficial Ownership in any Shares, Options or Warrants,  then,  notwithstanding
such transfer, the Shares, Options or Warrants so transferred shall be deemed to
be Beneficially Owned by the RSI Beneficial Holders for purposes of this Section
7.1.

         Subject to the immediately preceding paragraph,  the Company shall give
the  Securityholders  written  notice  of its  intention  to issue  and sell New
Securities,  describing  the type of New  Securities,  the price and the general
terms and conditions upon which the Company proposes to issue the same.  Subject
to the immediately  preceding paragraph,  the Securityholders shall have 15 days
from the  giving of such  notice to agree to  purchase  all (or any part) of its
Proportionate  Percentage of New Securities for the price and upon the terms and
conditions  specified in the notice by giving  written notice of the Company and
stating therein the quantity of New Securities to be purchased.

         If the Securityholders  fail to exercise in full such right within such
15 days,  the Company shall have 120 days  thereafter to sell the New Securities
in respect of which the Securityholders'  rights were not exercised,  at a price
and upon  general  terms and  conditions  no more  favorable  to the  purchasers
thereof than specified in the Company's notice to the  Securityholders  pursuant
to this Section  7.1(a).  If the Company has not sold the New Securities  within
such  120  days,  the  Company  shall  not  thereafter  issue  or  sell  any New
Securities, without first offering such securities to the Securityholders in the
manner provided above.

         If a Securityholder which is a SBIC has the right to acquire any voting
New  Securities   under  this  Section  7.1(a),   the  Company  shall,  at  such
Securityholder's  request, offer to sell to such Securityholder,  New Securities
that do not have voting rights but otherwise  have the same terms as such voting
New Securities.

         Prior to the  consummation  of an  Initial  Public  Offering,  if there
remain  any  Unused  Backlog  CSE's  that are  derived  from  Merger  Shares  or
In-the-Money  Option  Shares,  upon request of the RSI Beneficial  Holders,  the
Company shall issue to the RSI  Beneficial  Holders or the Series C Holders,  as
determined  by RSI in its sole  discretion,  that  number  of shares of Series C
Preferred  Stock as are purchasable  under the second  paragraph of this Section
7.1(a) with respect to such Unused  Backlog CSE's derived from the Merger Shares
and the  In-the-Money  Option Shares.  The per share price for such shares to be
issued  shall be  calculated  in the  manner  set forth in the  second and third
sentences,  as  applicable,  contained  in the second  paragraph of this Section
7.1(a).  The Company shall notify the Series C Holders of the consummation of an
Initial Public Offering at least 30 days, prior thereto and the Series C Holders
or the RSI  Beneficial  Holders,  as the case may be,  shall  have 15 days after
receipt of such notice to exercise the rights  contained in this paragraph.  The
rights  set forth in this  paragraph,  if not  exercised  by the RSI  Beneficial
Holders or the Series C Holders for the account of the RSI  Beneficial  Holders,
prior to the  consummation of an Initial Public  Offering,  shall terminate upon
the effectiveness of an Initial Public Offering.

                  (b)  Initial  Public  Offering and Following an Initial Public
                       ---------------------------------------------------------
                       Offering.  If,  in  connection  with  an  Initial  Public
                       --------
                       Offering  or  thereafter,  the Company  shall  propose to
                       issue or sell  Additional  Securities  or enter  into any
                       contracts,  commitments,  agreements,  understandings  or
                       arrangements of any kind

                                       56
<PAGE>
                       relating  to the  issuance  or  sale  of  any  Additional
                       Securities,  then the  Series C  Holders  shall  have the
                       right to purchase that number of  Additional  Securities,
                       at the same  price and on the same terms  proposed  to be
                       issued  or sold by the  Company,  so that  the  Series  C
                       Holders  would,  after the  issuance  or sale of all such
                       Additional  Securities,  Beneficially  Own the greater of
                       (i) 46% of the Adjusted Fully Diluted  Capitalization  or
                       (ii) the same  percentage  of the Adjusted  Fully Diluted
                       Capitalization  as they  held  immediately  prior to such
                       issuance  or  sale  of all  such  Additional  Securities,
                       provided, however, that (x) in connection with an Initial
                       Public  Offering,  the right of the  Series C Holders  to
                       purchase  Additional  Securities pursuant to this Section
                       7.1(b) also shall be limited to a right to acquire 30% of
                       the Additional Securities until the dollar amount of such
                       Additional   Securities   sold  in  such  Initial  Public
                       Offering  to Persons  other than the Series C Holders (or
                       any Beneficial  Owner of the Series C Preferred  Stock or
                       Shares  acquired  by  conversion  thereof)  is  at  least
                       $75,000,000  and  thereafter  shall be exercisable to the
                       extent  provided above.  Notwithstanding  the immediately
                       preceding  sentence,  if, at the time of  issuance of any
                       Additional Securities,  the Series C Holders Beneficially
                       Own  less  than  46%  of  the  Adjusted   Fully   Diluted
                       Capitalization  and the Series C Holders do not  exercise
                       their  right  in full to  acquire  Additional  Securities
                       pursuant  to  the  previous   sentence,   then,   in  any
                       subsequent issuance of Additional Securities,  the Series
                       C Holders  shall  have the rights to  purchase  only that
                       number of Additional Securities, at the same price and on
                       the  same  terms  proposed  to be  issued  or sold by the
                       Company,  so that the Series C Holders  would,  after the
                       issuance  or  sale  of all  such  Additional  Securities,
                       Beneficially  Own the  same  percentage  of the  Adjusted
                       Fully  Diluted  Capitalization  as such  Series C Holders
                       Beneficially  Owned  after  the  issuance  of  Additional
                       Securities  in which  such  Series C  Holders  did not so
                       exercise  their  right in full (for  these  purposes  any
                       capital stock of the Company subsequently acquired by the
                       Series C Holders other than pursuant to a direct issuance
                       by the  Company  shall not be  deemed to be  Beneficially
                       Owned by such  Series C  Holders).  For  purposes of this
                       Section 7.1(b),  the term "Additional  Securities"  shall
                       mean New  Securities  plus all  securities  issued by the
                       Company as part of any  public  offering  pursuant  to an
                       effective registration statement under the Securities Act
                       ("Additional Securities").
                         ---------------------

         Subject to the immediately preceding paragraph,  the Company shall give
the  Series  C  Holders  written  notice  of its  intention  to  issue  and sell
Additional Securities,  describing the type of Additional Securities,  the price
and the general terms and  conditions  upon which the Company  proposes to issue
the same. Subject to the immediately  preceding paragraph,  the Series C Holders
shall have 15 days from the giving of such notice to agree to  purchase  all (or
any part) of the  Additional  Securities  which they are  entitled  to  purchase
pursuant to this Section  7.1(b) for the price and upon the terms and conditions
specified  in the notice by giving  written  notice of the  Company  and stating
therein the quantity of Additional Securities to be purchased.

                                       57
<PAGE>
         If the Series C Holders fail to exercise in full such right within such
15 days,  the  Company  shall have 180 days  thereafter  to sell the  Additional
Securities in respect of which the Series C Holders'  rights were not exercised,
at a price  and upon  general  terms and  conditions  no more  favorable  to the
purchasers  thereof  than  specified  in the  Company's  notice to the  Series C
Holders  pursuant  to this  Section  7.1(b).  If the  Company  has not  sold the
Additional  Securities  within such 180 days,  the Company shall not  thereafter
issue or sell any Additional Securities,  without first offering such securities
to the Series C Holders in the manner  provided  above.  The rights set forth in
this Section 7.1(b) shall  terminate and shall be of no force and effect at such
time as the  Qualifying  Series C Beneficial  Holders  shall no longer  maintain
Beneficial  Ownership  of at least 20% of the  Series C Adjusted  Fully  Diluted
Capitalization.

         7.2 Standstill.  Except as expressly provided in Section 7.1, no Series
             ----------
A Holder,  Series B Holder or Series C Holder  or any  Affiliate  thereof  shall
purchase or otherwise acquire any securities of the Company that are not subject
to the provisions of this Agreement, without the prior approval of a majority of
the Series A and Series B Preferred  Directors and the Company  Directors (taken
in  the  aggregate)  and  a  majority  of  the  Series  C  Preferred  Directors.
Notwithstanding  the  generality  of the  foregoing,  this Section 7.2 shall not
apply to restrict the granting by the Company to any Person of Options  pursuant
to any Option Plan and/or to the exercise of any such Options.

                                  ARTICLE VIII

                                   TERMINATION

         8.1 Termination.  This Agreement shall terminate automatically upon the
             -----------
consummation of (i) an Initial Public  Offering,  or (ii) a Sale of the Company;
provided, however, that, notwithstanding the foregoing:
- --------  -------

                  (a) the  provisions  of Section  4.5 shall  survive an Initial
Public Offering and shall terminate upon the third anniversary thereof;

                  (b) the provisions of Section 4.10 shall survive in accordance
with the terms thereof;

                  (c) the  provisions  of  Article 6 shall  survive  an  Initial
Public  Offering until each  Securityholder  has disposed of its Shares that are
the subject of this Agreement; provided, however, that the provisions of Section
                               --------  -------
6.1(a) shall terminate upon the third anniversary of the date of consummation of
such  Initial  Public  Offering  and the  provisions  of  Section  6.1(b)  shall
terminate  when each  Securityholder  is eligible to sell all of the  securities
held by it and covered by this  Agreement  in a single  transaction  pursuant to
Rule 144  promulgated  under the  Securities Act (taking into account the volume
limitations contained therein); and

                  (d) the provisions of (i) Section 7.1(b),  (ii) Section 2.1(a)
solely as it relates to the right to nominate the  Chairman of the Board,  (iii)
Section  3.1(e),  (iv)  Section  3.1(h),  (v) Section  3.1(o),  and (vi) Section
3.1(p),  in each case,  shall  survive an Initial  Public  Offering and continue
until  such  time  as the RSI  Beneficial  Holders  no  longer  have  Beneficial

                                       58
<PAGE>
Ownership  of  15%  of the  Series  C  Adjusted  Fully  Diluted  Capitalization;
provided,  however,  that following the fifth  anniversary of the Initial Public
- --------   -------
Offering,  such  percentage  shall  be  increased  to 23%.  Notwithstanding  the
foregoing, from and after an Initial Public Offering, Section 3.1(e) and Section
3.1(p) shall be modified to read as follows:

                  (A)  Section  3.1(e):  "entering  into any business other than
                       the Core  Business if, as a result of the  entering  into
                       such  business,  the Core Business would no longer be the
                       predominant business of the Company;" and

                  (B)  Section  3.1(p):   "any  amendment  to  the  Articles  of
                       Incorporation (including the Certificates of Designation)
                       or By-laws of the  Company or any change in the number of
                       members  of the  Board,  any  Committee  thereof,  or the
                       Strategic Steering  Committee,  which amendment or change
                       would  materially and adversely  affect the rights of the
                       Series C Holders  under this  Agreement  that  survive an
                       Initial  Public  Offering (it being agreed and understood
                       that any amendment that increases the authorized  capital
                       stock of the  Company  shall not be deemed to  materially
                       and adversely affect such rights)";

                  (e) upon an Initial  Public  Offering,  the Shares of Series C
Preferred Stock shall  automatically be converted  pursuant to and in accordance
with the Series C Certificate of Designation  into shares of the Company's Class
B Common  Stock,  par value $.01 per share (the "Class B Common  Stock"),  to be
                                                 ---------------------
issued  solely to the Series C Holders  (provided  that,  to the extent that any
                                         --------  ----
Shares of Series C Preferred Stock are Beneficially Owned by Persons who are not
Qualifying Series C Beneficial Holders,  such Shares of Series C Preferred Stock
shall be converted  pursuant to and in accordance  with the Series C Certificate
of Designation into Shares of Class A Common Stock, and such Persons who are not
Qualifying Series C Beneficial Holders, by their execution of a consent pursuant
to Section 9.6 hereof,  irrevocably  elect such  conversion to Shares of Class A
Common Stock,  provided further however,  that if any such Person shall not have
executed such a consent for any reason,  such Person shall nonetheless be deemed
bound by the obligation set forth herein to convert Shares of Series C Preferred
Stock to  Shares  of Class A  Common  Stock;  and  provided,  further,  that the
                                                   --------   -------
Qualifying  Series C  Beneficial  Holders  shall be deemed  to have  irrevocably
elected to receive Shares of Class B Common Stock). Prior to such Initial Public
Offering, the Board shall by resolution grant the Shares of Class B Common Stock
the rights set forth in the immediately following sentence and shall provide for
the automatic  conversion of Shares of Class B Common Stock into Shares of Class
A Common  Stock upon any  transfer  thereof to a Person who is not a  Qualifying
Series C  Beneficial  Holder or upon the  events  set forth in clause (y) of the
second  sentence of Section  9.17(d).  Shares of Class B Common  Stock shall (i)
carry the right to elect  that  number of  Directors,  but in no event more than
four,  as are  equal to (A) 1, if the  outstanding  shares of the Class B Common
Stock  then  represent  10% or more but less than 20% of the  Series C  Adjusted
Fully Diluted  Capitalization,  (B) 2, if the outstanding  shares of the Class B
Common  Stock  then  represent  20% or more  but less  than 30% of the  Series C
Adjusted

                                       59
<PAGE>
Fully Diluted  Capitalization,  (C) 3, if the outstanding  shares of the Class B
Common  Stock  then  represent  30% or more  but less  than 40% of the  Series C
Adjusted Fully Diluted  Capitalization,  or (D) 4, if the outstanding  shares of
the Class B Common  Stock  then  represent  40% or more of the Series C Adjusted
Fully Diluted Capitalization,  (ii) automatically convert into Common Stock upon
any  Person  that is not a  Qualifying  Series  C  Beneficial  Holder  acquiring
Beneficial  Ownership  thereof,  and (iii)  otherwise be identical to the Common
Stock in all respects.  From and after an Initial Public Offering, the reference
to the Series C Preferred Directors in the definition of SuperMajority  Approval
shall mean the  Directors  elected by the  holders of the Class B Common  Stock.
Nothing  in this  paragraph  shall  diminish  any other  rights of such  holders
contained in this Agreement that shall survive an Initial Public  Offering which
provisions  shall survive in accordance with the terms thereof,  notwithstanding
the conversion of Series A Preferred Stock,  Series B Preferred Stock and Series
C Preferred Stock into Class A Common Stock or Class B Common Stock, as the case
may be; and

                  (f) the provisions of Section 9.17 shall survive in accordance
with their terms.

                                   ARTICLE IX

                                  MISCELLANEOUS

         9.1  Information.  The Company  covenants and agrees to deliver to each
             ------------
Securityholder   who  continues  to  own  at  least  2%  of  the  Fully  Diluted
Capitalization  (any  such   Securityholder,   a  "Large   Securityholder")  the
                                                   ----------------------
information  specified in this Section 9.1 unless any such Large  Securityholder
at any time specifically requests that such information not be delivered to it.

                  (a)  Monthly and Quarterly  Financial  Statements.  As soon as
                       --------------------------------------------
                       available,  but in any event not  later  than  forty-five
                       (45) days  after  the end of each  monthly  or  quarterly
                       fiscal  period  as the case may be  (other  than the last
                       quarterly  fiscal  period  in  any  fiscal  year  of  the
                       Company), the unaudited consolidated balance sheet of the
                       Company and its  Subsidiaries  as at the end of each such
                       period and the related unaudited consolidated  statements
                       of  income  and  cash  flows  of  the   Company  and  its
                       Subsidiaries  for such period and for the elapsed  period
                       in  such  fiscal  year,  all  in  reasonable  detail  and
                       stating,  in  comparative  form (i) the figures as of the
                       end of and for the  comparable  periods of the  preceding
                       fiscal  year  and  (ii)  the  figures  reflected  in  the
                       operating  budget  for such  period as  specified  in the
                       financial  plan  of the  Company  delivered  pursuant  to
                       Section  9.1(e)  hereof.  All such  financial  statements
                       shall be prepared in  accordance  with GAAP  applied on a
                       consistent basis throughout the periods reflected therein
                       except as stated  therein and shall be  accompanied  by a
                       certificate of the Company's president or chief financial
                       officer to such effect.

                                       60
<PAGE>
                  (b)  Annual Financial Statements. As soon as available, but in
                       ---------------------------
                       any event  within  ninety (90) days after the end of each
                       fiscal  year  of  the  Company,  a copy  of  the  audited
                       consolidated (and unaudited consolidating) balance sheets
                       of the Company and its Subsidiaries as at the end of such
                       fiscal year and the  related  audited  consolidated  (and
                       unaudited   consolidating)   statements  of   operations,
                       stockholders'  equity and cash flows of the  Company  and
                       its  Subsidiaries for such fiscal year, all in reasonable
                       detail and stating in comparative  form the figures as at
                       the end of and for the immediately preceding fiscal year,
                       accompanied  (in  the  case of the  audited  consolidated
                       financial statements) by an opinion of an accounting firm
                       of  recognized  national  standing  selected  by or  such
                       Subsidiary,   which   opinion   shall   state  that  such
                       accounting  firm's audit was conducted in accordance with
                       generally accepted auditing standards. All such financial
                       statements  shall be  prepared  in  accordance  with GAAP
                       applied on a  consistent  basis  throughout  the  periods
                       reflected therein except as stated therein.

                  (c)  Material  Litigation.  Within  ten (10)  days  after  the
                       --------------------
                       Company learns of the  commencement  or written threat of
                       commencement of any litigation or proceeding  against the
                       Company  or  any  of its  Subsidiaries  or  any of  their
                       respective  assets that could  reasonably  be expected to
                       have a material  adverse  effect on the Company,  written
                       notice of the  nature and  extent of such  litigation  or
                       proceeding.

                  (d)  Material  Agreement.  Within  five  (5)  days  after  the
                       -------------------
                       receipt  by  the   Company  of  written   notice  of  the
                       occurrence  of a  default  by the  Company  or any of its
                       Subsidiaries  under any material  contract,  agreement or
                       document  that could  reasonably  be  expected  to have a
                       material adverse effect on the Company, written notice of
                       the nature and extent of such default.

                  (e)  Budgets. As soon as available, but in any event not later
                       -------
                       than  thirty  (30) days  prior to the  beginning  of each
                       fiscal year of the Company,  the Annual Budget as well as
                       any  updates  or  revisions  to  such  plan  as  soon  as
                       available.

                  (f)  Accountants'  Management  Letters,  Etc.  Promptly  after
                       ----------------------------------------
                       receipt  by  the  Company,  copies  of  all  accountants'
                       management letters and all management and board responses
                       to such  letters,  and copies of all  certificates  as to
                       compliance,  defaults, material adverse changes, material
                       litigation or similar matters relating to the Company and
                       its Subsidiaries,  which shall be prepared by the Company
                       or its officers and delivered to the third parties.

                  (g)  Stockholders' Lists. Within sixty (60) days after the end
                       -------------------
                       of each fiscal year, a  stockholders'  list,  showing the
                       authorized and outstanding shares by class (including the
                       Common Stock  equivalents of any  convertible  security),
                       the holders of all outstanding shares (both before giving
                       effect to dilution and on

                                       61
<PAGE>
                       a  fully  diluted  basis)  and all  outstanding  options,
                       warrants and  convertible  securities,  and detailing all
                       options  and  warrants   granted,   exercised  or  lapsed
                       (including in each case, without  limitation,  all option
                       and warrant  exercise  prices,  stock issuance prices and
                       other  terms) and all shares  issued or sold  (whether to
                       directors or managers,  in connection  with  financing or
                       otherwise).

                  (h)  Other  Information  and  Access.  From time to time,  and
                       -------------------------------
                       promptly,  such additional  information regarding results
                       of  operations,  financial  condition  or business of the
                       Company   and  its   Subsidiaries,   including,   without
                       limitation,  cash flow analyses,  projections and minutes
                       of any meetings of the Board, as any Large Securityholder
                       may reasonably request.  The Company shall also afford to
                       any  Large   Securityholder  (and  its   representatives)
                       access,  at  reasonable  times  and on  reasonable  prior
                       notice,  to the  books,  records  and  properties  of the
                       Company and its Subsidiaries.

         9.2 Certificate  Legend.  Upon execution of this  Agreement,  the stock
             -------------------
certificates  representing  Shares  held by the  Securityholders  shall  contain
substantially  the following  legend,  in addition to any other  legends  deemed
reasonably appropriate or necessary by the Company:

         "This certificate is transferable only upon compliance with and subject
         to the provisions of a  Stockholders'  Agreement  among the Company and
         certain  Securityholders,  a copy of which  Agreement is on file in the
         office  of the  Secretary  of the  Company  at its  principal  place of
         business.  The Company  will  furnish a copy of such  Agreement  to the
         record holder of this Certificate, without charge, upon written request
         to the  Company  at its  principal  place  of  business  or  registered
         office."

         9.3 Negotiable Form. Whenever any Shares, Warrants or Options are to be
             ---------------
delivered or sold pursuant to this  Agreement,  the Person  selling such Shares,
Warrants or Options shall deliver such  certificates or other  instruments  duly
endorsed or accompanied by appropriate stock powers or assignments separate from
the instrument along with attached stock transfer tax stamps.

         9.4 Enforcement. No Shares, Warrants or Options shall be transferred on
             -----------
the books of the Company and no Transfer  thereof shall be effective  unless and
until the terms and provisions of this Agreement are complied with, and in cases
of violation of this Agreement by the attempted Transfer of the Shares, Warrants
or  Options  without  compliance  with the terms and  provisions  thereof,  such
Transfer shall be invalid and of no effect and be deemed in all respects void ab
                                                                              --
initio, and the Company and/or any of the Securityholders who are not attempting
- ------
to Transfer the Shares,  Warrants or Options  shall have the right to compel the
Securityholder  who is attempting  to Transfer the Shares,  Warrants or Options,
and/or the purported transferee,  to Transfer and deliver the same in accordance
with the applicable provisions of this Agreement.

         9.5 Specific Performance. The parties hereto recognize that the Shares,
             --------------------
Warrants or

                                       62
<PAGE>
Options cannot be readily purchased or sold on the open market and that it is to
the  benefit of the  Company  and the  Securityholders  that this  Agreement  be
carried  out;  and for those and other  reasons,  the  parties  hereto  would be
irreparably damaged if this Agreement is not specifically  enforced in the event
of a breach hereof.  If any controversy  concerning the rights or obligations to
purchase or sell any Shares, Warrants or Options arises, or if this Agreement is
breached,  the  parties  hereto  hereby  agree  that  remedies  at law  might be
inadequate and that, therefore, such rights and obligations, and this Agreement,
shall be enforceable by specific performance. The remedy of specific performance
shall not be an exclusive  remedy,  but shall be  cumulative of all other rights
and remedies of the parties hereto at law, in equity or under this Agreement.

         9.6 Transferees.  The Company and the  Securityholders  shall cause any
             -----------
transferee  of any Shares,  Warrants or Options  held by any  Securityholder  to
execute a consent, in form and substance  reasonably  acceptable to the Company,
to be bound by the terms and  conditions of this  Agreement  and upon  execution
thereof such future  Securityholder  shall be entitled to the rights of an owner
of the Shares,  Warrants or Options held by such transferee hereunder,  provided
that the foregoing  shall not apply to Shares that have been sold pursuant to an
effective   registration   statement  under  the  Securities  Act  or  Rule  144
thereunder.

         9.7 Notices. Any notices or other communications  required or permitted
             -------
hereunder  shall be  sufficiently  given if in writing and  delivered in person,
transmitted  by  telecopier  or sent by  registered  or  certified  mail (return
receipt requested) or recognized  overnight delivery service,  postage pre-paid,
addressed as follows,  or to such other  address as any such party may notify to
the other parties in writing:

                  (a)      if to the Company:

                           ALLIANCE National Incorporated
                           90 Park Avenue
                           Suite 3100
                           New York, New York 10016
                           Attn:  David W. Beale
                           Facsimile No.:  (212) 907-6444

                           with a copy to:

                           Morrison Cohen Singer & Weinstein, LLP
                           750 Lexington Avenue
                           New York, New York 10022
                           Attn:    Lawrence B. Rodman, Esq.
                           Facsimile No.: (212) 735-8708

                                       63
<PAGE>
                  (b)      if to the Cahill Holders:

                           Cahill, Warnock & Company LLC
                           1 South Street, Suite 2150
                           Baltimore, Maryland 21202
                           Attn:  David Warnock
                           Facsimile No.:  (410) 895-3805

                           with a copy to:

                           Wilmer, Cutler & Pickering
                           100 Light St.
                           Baltimore, Maryland 21202
                           Attn:  John B. Watkins, Esquire
                           Facsimile No.:  (410) 986-2828

                  (c)      if to the Northwood Holders:

                           Northwood Ventures LLC
                           485 Underhill Boulevard
                           Syosset, New York 11791
                           Attn: Henry T. Wilson
                           Facsimile No.: (516) 364-0879

                           with a copy to:

                           Haythe & Curley
                           237 Park Avenue
                           New York, New York 10017
                           Attn: Bradley P. Cost, Esquire
                           Facsimile No.: (212) 682-0200

                           and a copy to:

                           Kuhn, Loeb & Co.
                           485 Madison Avenue, 20th Floor
                           New York, New York 10022

                                       64
<PAGE>
                  (d)      if to the Paribas Holder or the PNA Holder:

                           Paribas, acting through its
                           Cayman Island Branch
                           787 Seventh Avenue
                           New York, New York 10019
                           Attn: Donald J. Ercole
                           Facsimile No.: (212) 841-2363

                           Paribas North America
                           787 Seventh Avenue
                           New York, New York 10019
                           Attn: Donald J. Ercole
                           Facsimile No.: (212) 821-2363

                           with a copy to:

                           White & Case
                           1155 Avenue of the Americas
                           New York, New York 10036
                           Attn: John Reiss, Esq.
                           Facsimile: (212) 354-8113

                  (e)      if to the Series C Holders:

                           InterOffice Superholdings LLC
                           225 Broadhollow Road
                           Melville, New York 11747
                           Attn:    Scott Rechler, Esq.
                                    Jason Barnett, Esq.
                           Fax:     (516) 622-6788

                           Reckson Office Centers LLC
                           225 Broadhollow Road
                           Melville, New York 11747
                           Attn:    Scott Rechler
                                    Jason Barnett, Esq.
                           Fax:     (516) 622-6788

                                       65
<PAGE>
                           with a copy to:

                           Herrick, Feinstein LLP
                           2 Park Avenue
                           New York, New York 10016
                           Attn:    Steven M. Rathkopf, Esq.

                                    Richard M. Morris, Esq.
                           Fax: (212) 889-7577

                           and to:

                           JAH I/O LLC
                           2 Manhattanville Road
                           Purchase, New York 10577
                           Attn: Jon L. Halpern

                           and to:

                           Battle, Fowler LLP
                           75 East 55th Street
                           New York, New York 10022
                           Attn:    Michael Mishaan, Esq.
                           Fax:  (212) 856-7811

                  (f)      if  to  any  of  the Other Holders, to the respective
                           Other Holder as set forth below:

                           David W. Beale
                           3230 Hewlett Avenue
                           Merrick, New York 11564

                           Thomas S. Shattan
                           930 Park Avenue
                           New York, New York 10028

                           Kate Dundes Shattan
                           930 Park Avenue
                           New York, New York 10028

                           Thomas S. Shattan and
                           Kate Dundes Shattan Trust
                           FBO Cecily Bay Shattan,
                           Gregory E. Mendel, Trustee
                           930 Park Ave.
                           New York, New York 10028

                                       66
<PAGE>
                           Thomas S. Shattan and
                           Kate Dundes Shattan Trust
                           FBO Ward Harrison Shattan,
                           Gregory E. Mendel, Trustee
                           930 Park Ave.
                           New York, New York 10028

                           Gregory E. Mendel
                           354 Hartshorn Drive
                           Short Hills, New Jersey 07078

                           Nancy Warshauer Mendel
                           Cust for Erica Brooke Mendel UTMA NJ
                           354 Hartshorn Drive
                           Short Hills, New Jersey 07078

                           Nancy Warshauer Mendel
                           Cust for David Ross Mendel UTMA NJ
                           354 Hartshorn Drive
                           Short Hills, New Jersey 07078

                           G. Kevin Fechtmeyer
                           5 Jackie Lane
                           Westport, Connecticut 06880
                           Facsimile No.: (203) 222-8231

                           The Shattan Group LLC
                           590 Madison Avenue, 18th Floor
                           New York, New York 10022
                           Attn: Thomas S. Shattan
                           Facsimile: (212) 308-5205

                           Arnold L. Cohen
                           105 Captain Road
                           North Woodmere, New York 11581

                           Barbara Cohen
                           105 Captain Road
                           North Woodmere, New York 11581

                           Louis Perlman
                           1239 Veedor Drive
                           Hewlett Bay Park, New York 11557

                                       67
<PAGE>
                           Louis Perlman IRA Rollover,
                           Gruntal & Co., LLC Custodian
                           1239 Veedor Drive
                           Hewlett Bay Park, New York 11557

                           Wilma Perlman
                           1239 Veedor Drive
                           Hewlett Bay Park, New York 11557

                           William E. Phillips
                           200 North Cove Road
                           Old Saybrook, Connecticut 06475

                           Michael Phillips
                           30 Winchester Drive
                           Atherton California 94027

                           Thomas Phillips and Tracy Phillips
                           43 Jennifer Lane
                           New Canaan, Connecticut 06840

                           Willis Pember and Sarah Pember
                           P.O. Box 8073
                           Aspen, Colorado 81612

                           Alan M. Langer
                           Strawberry Lane
                           Irvington, New York 10533

                           Laura J. Kozelouzek
                           50 West 72nd Street
                           Apt. 712
                           New York, New York 10023

                           Edward M. Caravalho
                           39 16th Street
                           West Babylon, New York 11704

                           Daniel Felix Robitaille
                           2 Fadore Lane
                           Apt. 6-G
                           Yonkers, New York 10710

                                       68
<PAGE>
                           Deborah Baker
                           28 Cove Road
                           South Salem, New York 10590

                           M.L.P.F. & S. Custodian for Deborah Baker
                           28 Cove Road
                           South Salem, New York 10590

                           Kelly J. Besecker
                           21930 Hyde Park Drive
                           Ashburn, Virginia 20147

                           Jerry Daniels
                           166 East 63rd Street
                           Apt. 11C
                           New York, New York 10021

                           Mitchell Knecht
                           37 Barnside Road
                           Short Hills, New Jersey 07078

                           Linda Harris
                           340 East 93rd Street, # 6L
                           New York, New York 10128

                           Bonnie Deininger
                           4342 Laclede Place
                           St. Louis, Missouri 63108

                           G. Lee Bohs
                           1720 Clockwater Drive
                           Westchester, Pennsylvania 19380

                           David L. Warnock
                           c/o Cahill, Warnock & Co.
                           1 South Street, Suite 2150
                           Baltimore, Maryland 21202

                           Bennett Schmidt
                           31 West 93rd Street
                           Apt. 1C/2C
                           New York, New York 10025

                           Peter Samitt
                           15 West 104th Street
                           Apartment 1B
                           New York, New York 10025

                                       69
<PAGE>
                           Carol Whalin
                           350 East 79th Street
                           Apt C
                           New York, New York 10021

                           Donaldson Lufkin & Jenrette
                           Custodian for Dottie Wight
                           8 Bohler Lane
                           Atlanta, Georgia 30327

                           Leslie Flynn
                           223 Hillside Place
                           Eastchester, New York 10709

                           Winnie Huynh
                           108-10 66th Avenue
                           Forest Hills, New York 11375

                           Rommel Mapa
                           47-28 Parsons Boulevard
                           Flushing, New York 11355

                           Debbie Klein
                           737 North Broadway
                           Hastings, New York 10706

                           Rita Michaelson
                           301 East 62nd Street
                           New york, New York 10021

                           Susan Melchner
                           150 Larchmont Avenue
                           Larchmont, New York 10538

                           Gerald Kaminsky
                           136 Harold Road
                           Woodmere, New York 11598

                           Bettylu Saltzman
                           161 Chicago Avenue East
                           Chicago, Illinois 60611

                                       70
<PAGE>
                           Alan Goldberg
                           10 Kenneth Court
                           Kings Point, New York 11024

                           Francis G. Hickey, Jr.
                           6333 North Scottsdale
                           Casita No. 6
                           Scottsdale, Arizona 85253

                           Peggyanne Kahn
                           5 Lakewood Lane
                           Larchmont, New York 10538

                           William Spier
                           One West 81st Street, Apt. 5-D
                           New York, New York 10024

                           Samuel Klutznick
                           111 East Wacker Drive
                           Suite 2400
                           Chicago, Illinois 60601

                           Peter A. Halstead, Trustee
                           for Eliza Finkelstein
                           Tippet Alley
                           P.O. Box 1454
                           Edwards, Colorado 81632-1454

                           Peter A. Halstead, Trustee
                           for Jennifer Finkelstein
                           Tippet Alley
                           P.O. Box 1454
                           Edwards, Colorado 81632-1454

                           Tippet Partners
                           Tippet Alley
                           P.O. Box 1454
                           Edwards, Colorado 81632-1454

                           Karen Scharfberg
                           1058 Kingsley Road
                           Rydal, Pennsylvania 19046

                                       71
<PAGE>
                           Douglas Scharfberg
                           1058 Kingsley Road
                           Rydal, Pennsylvania 19046

                           Bette Ann Spielman
                           33 The Oaks
                           Roslyn, New York 11576

                           The Spielman Group
                           c/o Bette Ann Spielman
                           General Partner
                           33 The Oaks
                           Roslyn, New York 11576

                           Gerald Spielman
                           Fortrend International, LLC
                           7960 L'Aquila Way, First Floor
                           Delray Beach, FL 33446

                           Robert Spielman
                           7 Windemere Crest
                           Woodbury, New York 11797

                           Robin Spielman
                           7 Windemere Crest
                           Woodbury, New York 11797

                           4364 Kasso Circle Realty, Inc. Profit Sharing Plan
                           c/o Stanley Spielman and Phyllis Spielman, Trustees
                           7 Acric Court
                           Manhasset, New York 11030

                           Stanley Spielman
                           7 Acric Court
                           Manhasset, New York 11030

                           Stanley Spielman, IRA
                           7 Acric Court
                           Manhasset, New York 11030

                           Kenneth Witover
                           12 Sabine Road
                           Oyster Bay Cove
                           Syosset, New York 11791

                                       72
<PAGE>
                           Erica Witover
                           12 Sabine Road
                           Oyster Bay Cove
                           Syosset, New York 11791

A notice or  communication  will be  effective  (i) if delivered in person or by
overnight courier,  on the business day it is delivered,  (ii) if transmitted by
telecopier,  on the business day of actual  confirmed  receipt by the  addressee
thereof,  and (iii) if sent by  registered  or certified  mail, 3 business  days
after dispatch.

         9.8 Binding Effect;  Assignment.  This Agreement,  including the rights
             ---------------------------
and  conditions  contained  herein in  connection  with  disposition  of Shares,
Warrants or Options  shall be binding  upon the parties  hereto,  together  with
their    respective    executors,    administrators,     successors,    Personal
representatives, heirs and assigns permitted under this Agreement.

         9.9 Governing Law. This  Agreement  shall be governed by, and construed
             -------------
in accordance with, the laws of the State of New York for contracts executed and
to be fully  performed in such state and without regard to principles  regarding
conflict of laws.

         9.10  Severability.  If any  provision of this  Agreement is held to be
               ------------
illegal,  invalid or unenforceable under present or future laws effective during
the term hereof,  such  provisions  shall be fully  severable and this Agreement
shall be construed  and enforced as if such  illegal,  invalid or  unenforceable
provision never  comprised a part hereof;  and the remaining  provisions  hereof
shall  remain in full force and effect and shall not be affected by the illegal,
invalid or unenforceable provision or by its severance herefrom. Furthermore, in
lieu of such illegal, invalid or unenforceable  provision,  there shall be added
automatically as part of this Agreement,  a provision as similar in its terms to
such  illegal,  invalid or  unenforceable  provision  as may be possible  and be
legal, valid and enforceable.

         9.11 Entire Agreement. This Agreement together with the Certificates of
              ----------------
Designation  and the Warrants  and Options  embodies  the entire  agreement  and
understanding among the parties hereto with respect to the subject matter hereof
and supersedes all prior agreements and  understandings  relating to the subject
matter hereof. To the extent that any provision contained herein conflicts or is
otherwise  inconsistent with any provision contained in the Warrants or Options,
including,  without limitation, any provision relating to preemptive rights, the
provisions contained herein shall be controlling.

         9.12 Counterparts. This Agreement may be executed in counterparts, each
              ------------
of which shall be deemed an original, but all of which together shall constitute
one instrument.

         9.13  Amendment;  Waiver.  This  Agreement may be amended,  modified or
               ------------------
supplemented  only  by  a  written  instrument   executed  by  the  Company  and
Securityholders  holding  Common Stock  Equivalents  in excess of 66-2/3% of the
Common  Stock  Equivalents  that  are  then  subject  to this  Agreement  (which
approving Securityholders shall include each Securityholder who, either alone

                                       73
<PAGE>
or  together  with  its  Affiliates,  holds  2% or  more  of  the  Common  Stock
Equivalents that are then subject to this Agreement);  provided,  however,  that
                                                       --------   -------
any  amendment,  modification  or  supplement  that would (i) impose  additional
restrictions on any Securityholder's right to transfer its Options,  Warrants or
Shares or eliminate any Securityholder's  rights under the Agreement to transfer
its Options,  Warrants or Shares pursuant to Article 4, in each case in a manner
that does not affect all similarly  situated  Securityholders  equally,  or (ii)
materially and adversely affect any Securityholder's  registration rights (other
than as a result of any  increase in the number of shares that may be covered by
such  registration  rights),  in each case in a manner  that does not affect all
similarly situated  Securityholders equally, or preemptive rights shall, in each
case, require the approval of each such affected Securityholder.  Section 4.7(c)
and Section 5.4 of this Agreement  shall not be permitted to be amended  without
the consent of the Required Banks.

         9.14 Captions.  The captions of this  Agreement are for  convenience of
              --------
reference  only and  shall  not limit or  otherwise  affect  any of the terms or
provisions hereof.

         9.15 Waivers.  (a) By executing  this  Agreement,  each  Securityholder
              -------
shall be deemed to have waived any  preemptive  rights such  Securityholder  may
have had under this  Agreement  or under any other  instrument  or  agreement in
connection  with the issuance and sale of Series C Preferred  Stock  pursuant to
the Merger Agreements.

         (b) By executing this Agreement,  each Securityholder who had the right
to receive information  concerning the Company pursuant to the provisions of the
First Series A Stock  Purchase  Agreement,  the Second  Series A Stock  Purchase
Agreement  or the  Series B Stock  Purchase  Agreement  shall be  deemed to have
irrevocably  waived the right to receive  any such  information.  The  foregoing
waiver shall not limit the rights of any  Securityholder to receive  information
pursuant to Section 9.1 hereof.

         9.16 Subsequent Option Grants. In the event of any grant by the Company
              ------------------------
of any Option  pursuant to the  Company's  1996 Stock  Option  Plan,  (i) if the
grantee is a party to this  Agreement,  such  Options  and Option  Shares  shall
automatically,  and  without  any  action  on the part of such  grantee,  become
subject to the  provisions of this  Agreement,  and (ii) if the grantee is not a
party to this Agreement,  such grantee shall become a party with respect to such
Options  and Option  Shares by  executing a signature  page  hereto.  Schedule 1
hereto  shall be amended by the  Company,  without any action on the part of any
Securityholder,  from time to time to reflect such additions.  The Company shall
not be required to give notice to any  Securityholder  of any such amendments to
Schedule 1 but shall, upon the request of any Securityholder,  provide a copy of
Schedule 1, as so amended.

         9.17  Non-Competition.  (a) Each of the Cahill  Holders,  the Northwood
              ----------------
Holders,  the RSI Beneficial Holders and the JAH Beneficial Holders (each of the
foregoing Persons, a "Non-Competing Party" and collectively,  the "Non-Competing
                      -------------------                          -------------
Parties")  shall not, and shall cause each of its Affiliates  Controlled by such
- -------
Person not to, directly or indirectly, (i) "Compete" with the Company, or act as
a  director,  officer,  consultant  to, or as an  employee  of, any Person  that
directly or  indirectly  Competes  with the Company,  or (ii)  knowingly  own or
control  any voting  securities  or

                                       74
<PAGE>
other securities  convertible into voting securities in any Person that Competes
with the Company.  A Person shall be deemed to "Compete"  with the Company,  for
purposes  of this  Section  9.17,  if a  business  conducted  by such  Person is
materially  competitive with the Prohibited  Business.  In determining whether a
business  conducted by a Person is materially  competitive  with the  Prohibited
Business,  the factors to be considered shall include,  without limitation,  the
respective  customer  base and  distribution  channels  of such  Person  and the
Prohibited  Business  with respect to the specific  products and services  which
compete with each other.  Notwithstanding  the foregoing,  a Person shall not be
deemed to Compete with the Company if it offers for sale one or more products or
services which are part of the  Prohibited  Business so long as the provision of
any  such  products  or  services  taken  in the  aggregate  are not  materially
competitive with the Prohibited Business. In the event that the Company believes
that any proposed investment or the conduct of any business by any Non-Competing
Party would  violate such  restrictions,  it shall so notify such  Non-Competing
Party within six months after receipt of written  notice from the  Non-Competing
Party of such  investment  or business.  The failure of the Company to so notify
such  Non-Competing  Party  within such  six-month  period shall  constitute  an
irrevocable  waiver  of the  Company's  right  to  contest  such  investment  or
business.

                  (b) Notwithstanding  the foregoing,  each of the Non-Competing
Parties shall be permitted to make an  investment  in any Person whose  business
Competes with the Company,  provided that within 9 months after the consummation
of such investment,  such Person ceases to engage in the business which Competes
with the Company provided, that if there is a dispute with respect to whether an
investment  Competes,  then any required divestiture shall not be required until
nine (9) months after the date of final determination of such Dispute adverse to
the  Non-Competing  Party. If such Person ceases to engage in the business which
Competes with the Company  through the  divestiture  of the  competing  business
lines  (including  any  divestiture  following a final  determination  described
above),  the  Non-Competing  Party  shall use and cause  each of its  Affiliates
Controlled by it to use its  reasonable  good faith efforts to offer the Company
the first  opportunity  to acquire  such  business  lines  which such  Person is
divesting.

                  (c) Nothing in this  Section 9.17 shall limit the right of (i)
the RSI Beneficial  Holders to provide  products and services under the terms of
the Intercompany Agreement, or (ii) any Non-Competing Party to own not more than
4.9% of the outstanding  shares of a corporation or other entity whose shares or
other  equity or debt  interests  are listed on any United  States  national  or
regional  securities exchange or reported by NASDAQ or any successor thereto. In
the event of a final determination by a court of competent jurisdiction that any
Non-Competing  Party has breached the  covenants  in this  Section  9.17,  then,
except as set forth in Section  9.17(d) below,  the Company shall be entitled to
all available  remedies at law and in equity for such breach. It is acknowledged
and  agreed  that  no  provision   of  this  Section  9.17  shall   require  any
Non-Competing  Party to divest or refrain  from  conducting  any  investment  or
business (a "Pre-Existing Business") which it acquired or developed prior to the
             ---------------------
time that, as a result of  developments  of or  modifications  to the Prohibited
Business,  such  Pre-Existing  Business  taken  as a  whole  Competes  with  the
Prohibited  Business.  However, the restrictions set forth in Section 9.17 shall
apply to such  Pre-Existing  Business  if,  as a result  of  developments  of or
modifications to such Pre-Existing Business, such Pre-Existing Business taken as
a whole then Competes with the Prohibited Business.

                                       75
<PAGE>
                    (d) In the  event  of a final  determination  by a court  of
competent  jurisdiction  that  any of the  RSI  Beneficial  Holders  or the  JAH
Beneficial  Holders has breached  the  covenants  in this  Section  9.17,  then,
without  duplication  or  limitation  of any  rights  and  remedies  that may be
available to the Company  under the  Intercompany  Agreement,  the Company shall
have the right to recover the profits (taking into account the consideration set
forth in the last  sentence  of this  Section  9.17(d)),  to the RSI  Beneficial
Holders and their  Affiliates  (in the case of a breach of this  Section 9.17 by
any of the RSI  Beneficial  Holders)  or the JAH  Beneficial  Holders  and their
Affiliates  (in the  case of a  breach  of this  Section  9.17 by any of the JAH
Beneficial  Holders)  derived from the  operations of the business or investment
that has been  determined to Compete with the Company for the period  commencing
on the  notification  of a dispute with respect to such  business or  investment
pursuant  to Section  9.17  hereof and ending on the earlier to occur of (i) the
date of  divestiture  of the business line that Competes with the Company,  (ii)
the  termination  of the  Intercompany  Agreement in  accordance  with the terms
thereof  (solely in the case of a breach of this  Section 9.17 by any of the RSI
Beneficial Holders), and (iii) the exercise of the Call Right (as defined below)
or the  conversion of the Class B Common Stock  described  below,  as applicable
(which right to recover profits (taking into account the consideration set forth
in the last  sentence of this  Section  9.17(d))  shall be  Alliance's  sole and
exclusive  remedy at law and in equity for such  breach  other  than  Alliance's
rights set forth in this Section  9.17(d),  (e) and (f) and in the  Intercompany
Agreement). Further, in the event that such final determination occurs (x) prior
to an Initial Public  Offering,  the Company shall have the right to acquire all
of the  Shares,  Options  and  Warrants  then  Beneficially  Owned  by  the  RSI
Beneficial  Holders (in the case of a breach of this  Section 9.17 by any of the
RSI Beneficial  Holders) or the JAH Beneficial  Holders (in the case of a breach
of this Section 9.17 by any of the JAH  Beneficial  Holders) in accordance  with
the provisions of Section 9.17(e) and the rights granted to the Series C Holders
pursuant to this  Agreement  shall  terminate to the extent  provided in Section
9.17(e), or (y) after an Initial Public Offering: (1) all of the shares of Class
B Common  Stock shall  automatically,  and without any action on the part of any
Person,  convert  into an equal  number  of  shares  of  Class A  Common  Stock;
provided,  however, that if only the JAH Beneficial Holders are the parties that
- --------   -------
have been  determined to breach the  provisions of this Section 9.17,  then only
the  shares  of  Class B  Common  Stock  then  Beneficially  Owned  by such  JAH
Beneficial  Holders shall be converted as described above; (2) all of the rights
of the RSI  Beneficial  Holders and the Series C Holders that survive an Initial
Public  Offering  shall  automatically  terminate and be of no further force and
effect;  provided,  however,  that if only the JAH  Beneficial  Holders  are the
         --------   -------
parties that have been determined to breach the provisions of this Section 9.17,
then such rights  shall  survive in  accordance  with their  terms;  and (3) any
Directors  then serving that are  Affiliates  or  appointees  (other than Jon A.
Halpern who shall continue to serve as a Director if the JAH Beneficial  Holders
would then remain  entitled  to  designate a Director  under the  provisions  of
Section  9.17(e)  (assuming for the purpose of applying said Section  9.17(e) to
this clause (3) that an Initial Public Offering has not occurred) and other than
the Special  Series C Director  if he is then  serving),  of the RSI  Beneficial
Holders  (in  the  case  of a  breach  of  this  Section  9.17 by any of the RSI
Beneficial  Holders) or the JAH  Beneficial  Holders (in the case of a breach of
this Section 9.17 by any of the JAH Beneficial Holders) shall immediately resign
or shall be removed  from the  Board.  Nothing  herein  shall  preclude  the RSI
Beneficial Holders or the JAH Beneficial Holders from exercising their rights as
holders of Common Stock following any automatic conversion of the Class B Common
Stock,  including,  without  limitation,  the  right to vote for,  and  nominate
Directors,  in  accordance  with the

                                       76
<PAGE>
Company's  Articles of Incorporation and By-Laws and applicable law. The Company
agrees that,  following any automatic conversion of the Class B Common Stock, it
shall continue to hold its annual  meetings for  stockholders in accordance with
the Company's By-laws. Notwithstanding the foregoing, the Company shall not have
the rights  described  in clause (x) of the second  preceding  sentence  and the
actions described in clause (y) of the second preceding sentence shall not occur
if,  within thirty days after the final  determination  referred to in the first
sentence of this Section 9.17(d),  the RSI Beneficial  Holders (in the case of a
breach of this  Section  9.17 by any of the RSI  Beneficial  Holders) or the JAH
Beneficial  Holders (in the case of a breach of this  Section 9.17 by any of the
JAH Beneficial Holders),  at its option,  delivers written notice to the Company
that the business  line which  Competes  with the Company will be divested,  and
such divestiture is actually completed within nine months after the date of such
final determination.  If a breach of the covenant contained in this Section 9.17
arises out of an investment  in an entity that is not a wholly owned  subsidiary
of a  Non-Competing  Party or its  Affiliates (an "Acquired  Competing  Party"),
                                                   --------------------------
then, for purposes of this Section 9.17(d), the profits referred to herein shall
include only those profits that a Non-Competing  Party or its Affiliates  (other
than the Acquired Competing Party and its Affiliates Controlled by such Acquired
Competing  Party)  shall have  received  and the  portion of the  profits of the
Acquired Competing Party as to which such Non-Competing  Party or its Affiliates
(other than the Acquired  Competing Party and its Affiliates  Controlled by such
Acquired  Competing  Party)  would be entitled by virtue of their  proportionate
ownership in the Acquired Competing Party (whether or not such profits have been
distributed to a Non-Competing Party or its Affiliates).

                  (e) The  Company  shall have the right  (the "Call  Right") to
                                                                -----------
acquire, upon written notice delivered to RSI Beneficial Holders (in the case of
a breach of this Section 9.17 by any of the RSI  Beneficial  Holders) or the JAH
Beneficial  Holders (in the case of a breach of this  Section 9.17 by any of the
JAH Beneficial Holders) within 30 days after the final determination referred to
in the first  sentence  of Section  9.17(d)  (only if such  final  determination
occurs prior to an Initial Public Offering),  all (but not less than all) of the
Shares  (including  any Class B Common Stock  acquired  upon  conversion  of the
Series C Preferred Stock),  Options and Warrants then Beneficially  Owned by the
RSI  Beneficial  Holders (in the case of a breach of this Section 9.17 by any of
the RSI  Beneficial  Holders)  or the JAH  Beneficial  Holders (in the case of a
breach of this  Section 9.17 by any of the JAH  Beneficial  Holders) at the fair
market value of such Shares, Options and Warrants at the time of exercise of the
Call Right  (without  giving  effect to any actions that the Company may take to
effectuate the payment of the Call Purchase Price (as defined below) and without
giving  effect to the impact,  if any, of any  termination  of the  Intercompany
Agreement)  as  determined  pursuant  to and in  accordance  with the  appraisal
procedures set forth in Section 5.3 hereof.  The aggregate amount payable to RSI
Beneficial  Holders (in the case of a breach of this  Section 9.17 by any of the
RSI Beneficial  Holders) or the JAH Beneficial  Holders (in the case of a breach
of this Section 9.17 by any of the JAH Beneficial  Holders) upon exercise of the
Call  Right  shall be  referred  to herein as the "Call  Purchase  Price."  Upon
                                                   ---------------------
exercise  of the Call Right  with  respect to the RSI  Beneficial  Holders,  the
Company shall be required to pay to such RSI  Beneficial  Holders in immediately
available  funds an amount equal to the lesser of (1) 10% of the estimated  Call
Purchase  Price,  and (ii)  $7,000,000,  which  amount  shall be refunded to the
Company  in the event that the Call Right  shall not be  consummated  due to the
failure of the RSI  Beneficial  Holders  to  deliver  the  Shares,  Options  and
Warrants that are the subject of the Call Right. Upon exercise of the Call Right

                                       77
<PAGE>
with respect to the JAH Beneficial Holders, the Company shall be required to pay
to such JAH Beneficial Holders in immediately available funds an amount equal to
the lesser of (i) 10% of the estimated Call Purchase Price, and (ii) $2,800,000,
which  amount  shall be refunded to the Company in the event that the Call Right
shall not be  consummated  due to the failure of the JAH  Beneficial  Holders to
deliver the Shares, Options and Warrants that are the subject of the Call Right.
Following any exercise of the Call Right,  the Series C Holders and the Series C
Preferred  Directors  shall not utilize any of the rights granted to any of them
pursuant to this  Agreement or under the Series C Certificate  of Designation to
prohibit the Company from taking any actions reasonably  necessary to effect the
consummation  of the Call Right.  The closing of the  purchase by the Company of
the Shares,  Options and  Warrants  that are the subject of the Call Right shall
occur at the  Company's  principal  office,  or at such other  place as shall be
mutually  agreeable  to the RSI  Beneficial  Holders (in the case of a breach of
this Section 9.17 by any of the RSI  Beneficial  Holders) or the JAH  Beneficial
Holders  (in  the  case  of a  breach  of  this  Section  9.17 by any of the JAH
Beneficial Holders) and the Company as soon as possible (and in any event within
9 months after the final  determination  referred to in Section 9.17) (such date
of  closing  being  hereinafter   referred  to  as  the  "Call  Closing  Date").
                                                          -------------------
Notwithstanding anything to the contrary contained herein, if the Call Right has
been  exercised  and an Initial  Public  Offering (as evidenced by a filing of a
registration  statement with the  Securities and Exchange  Commission) or a Rule
144A offering is pending or is being  undertaken in connection with the exercise
of the Call  Right,  then,  (x) the Call  Closing  Date shall  occur prior to or
contemporaneous  with the consummation of such offering,  and (y) the payment of
the Call Purchase Price shall be made in immediately  available funds at a price
per share  equal to the  greater  of (i) the price per share of Common  Stock in
such  offering  and (ii) the fair  market  value of a share of  Common  Stock as
determined in accordance with the first sentence of this Section 9.17(e). At the
Call Closing Date,  each of the RSI Beneficial  Holders (in the case of a breach
of this Section 9.17 by any of the RSI Beneficial Holders) or the JAH Beneficial
Holders  (in  the  case  of a  breach  of  this  Section  9.17 by any of the JAH
Beneficial Holders) shall surrender to the Company any Options, Warrants and the
certificate or certificates representing its Shares, in each case free and clear
of all  Encumbrances  and the Company shall pay the Call Purchase  Price by wire
transfer in  immediately  available  funds to an account  designated  by the RSI
Beneficial  Holders (in the case of a breach of this  Section 9.17 by any of the
RSI Beneficial  Holders) or the JAH Beneficial  Holders (in the case of a breach
of this Section 9.17 by any of the JAH Beneficial Holders).  Notwithstanding the
foregoing,  the Company  shall be  permitted to pay the Call  Purchase  Price by
delivery  of a  subordinated  note  payable  in  three  annual  installments  of
principal  commencing on the first  anniversary  of the Call Closing Date,  with
interest at an annual rate equal to 3-1/2% plus the Prime Rate.  Upon payment of
the Call  Purchase  Price,  any  Directors  then serving that are  Affiliates or
appointees  (other  than Jon A.  Halpern if the JAH  Beneficial  Holders  remain
entitled to designate a director  under the  provisions of this Section  9.17(e)
and other than the Special  Series C Director if he is then  serving) of the RSI
Beneficial  Holders (in the case of a breach of this  Section 9.17 by any of the
RSI Beneficial  Holders) or the JAH Beneficial  Holders (in the case of a breach
of this Section 9.17 by any of the JAH  Beneficial  Holders)  shall  immediately
resign  or shall be  removed  from the  Board.  In the event of a breach of this
Section 9.17 by any of the RSI  Beneficial  Holders and upon payment of the Call
Purchase  Price to the RSI  Beneficial  Holders,  all of the  rights  of the RSI
Beneficial  Holders and the Series C Holders  contained in this Agreement  shall
automatically  terminate  and  be of no  further  force  and  effect;  provided,
                                                                       --------
however,  that (x) the JAH Beneficial
- -------

                                       78
<PAGE>
Holders shall have the right to designate  that number of Directors as are equal
to the number of Directors  they would have had the right to designate  pursuant
to  Section  8.1(e),  assuming  that the  shares  of  Series C  Preferred  Stock
Beneficially  Owned by such JAH Beneficial Holders had been converted to Class B
Common Stock as provided therein and that there were no other outstanding shares
of  Class B  Common  Stock,  (y) for  purposes  of any  Super-Majority  Approval
requirements thereafter,  any Directors designated by the JAH Beneficial Holders
or any  other  Series C  Holders  shall  not be  considered  Series C  Preferred
Directors but any actions specified in Sections 3.1(e), 3.1(f), and 3.1(j) shall
require the approval of a majority of the Directors  then  designated by the JAH
Beneficial  Holders and (z) the JAH Beneficial  Holders shall remain entitled to
exercise  the rights  granted to all  Securityholders  generally as set forth in
Section 3.2,  Article IV, Article V, Article VI, and Section 7.1(a) which rights
shall  survive in  accordance  with their  terms.  Notwithstanding  the previous
sentence,  if the JAH Beneficial Holders shall Beneficially Own less than 10% of
the Series C Adjusted Fully Diluted  Capitalization  but shall not have disposed
of any shares of Series C Preferred Stock originally  issued to them pursuant to
the Merger  Agreements  and shall have  exercised in full all rights  previously
available  to them  under  Section  4.3 and  Section  7.1  hereof,  then the JAH
Beneficial Holders shall be entitled to designate one Director.  In the event of
a breach of this Section 9.17 by any of the JAH Beneficial  Holders,  all of the
rights of the RSI Beneficial  Holders and the Series C Holders contained in this
Agreement shall survive in accordance with their respective  terms. In the event
of the  Company's  failure to exercise  the Call Right or pay the Call  Purchase
Price, the rights of the Series C Holders shall remain unaffected.

                  (f) Upon exercise of the Call Right, the Company shall request
the  Required  Banks to  consent  to such  exercise.  The  Company  shall not be
required to consummate the Call Right, and the exercise of such Call Right shall
be  deemed  rescinded  and  withdrawn  and of no  force  and  effect  and no RSI
Beneficial  Holder or JAH Beneficial  Holder, as the case may be, shall have any
rights or remedies to enforce the Call Right, until such time as all Obligations
(as  defined  in the  Credit  Agreement)  shall  have been paid in full in cash,
unless the Required  Banks have consented in writing to the exercise of the Call
Right. The Company may assign the Call Right, in whole or in part, to any Person
provided that such Person must pay the Call  Purchase  Price with respect to any
Shares, Options or Warrants acquired by it in immediately available funds.

                  (g) The  prohibitions  set forth in this  Section  9.17  shall
apply to each of the Cahill Holders and the Northwood  Holders only so long such
Cahill  Holders  or  Northwood  Holders  maintain  Beneficial  Ownership  in the
aggregate  of 50% or more of the Common  Stock  Equivalents  (excluding  Warrant
Shares) initially acquired by them pursuant to the First Series A Stock Purchase
Agreement and the Second Series A Stock Purchase Agreement. The prohibitions set
forth in this Section 9.17 shall apply to the JAH Beneficial Holders for so long
as such JAH Beneficial Holders maintain Beneficial Ownership in the aggregate of
50% or more of the Common Stock Equivalents  initially acquired by them pursuant
to the  merger of a wholly  owned  subsidiary  of the  Company  and  Interoffice
Superholdings Corporation. The prohibitions set forth in this Section 9.17 shall
apply to the RSI Beneficial  Holders for so long as such RSI Beneficial  Holders
maintain  Beneficial  Ownership in the  aggregate of 15% or more of the Series C
Adjusted Fully Diluted Capitalization.

                                       79
<PAGE>
                         [NO FURTHER TEXT ON THIS PAGE]

                            [SIGNATURE PAGES FOLLOW]

                                       80
<PAGE>
                                   SCHEDULE 1
                                       TO

               FOURTH AMENDED AND RESTATED STOCKHOLDERS' AGREEMENT
                           DATED AS OF JANUARY 8, 1999

                           HOLDINGS OF SECURITYHOLDERS

<TABLE>
<CAPTION>
                                                                                                  NUMBER OF          NUMBER OF
                                                                                                  SHARES OF          SHARES OF
                                                                                                   COMMON             COMMON
                                                                                                   STOCK              STOCK
                        NUMBER           NUMBER OF          NUMBER OF          NUMBER OF          ISSUABLE           ISSUABLE
                       OF SHARES         SHARES OF          SHARES OF          SHARES OF             ON                 ON
                          OF              SERIES A           SERIES B           SERIES C          EXERCISE           EXERCISE
                        COMMON           PREFERRED          PREFERRED          PREFERRED             OF             OF OPTIONS
NAME:                   STOCK:             STOCK:             STOCK:             STOCK:           WARRANTS:           GRANTED:
- ----                    -----              -----              -----              -----            --------            -------
<S>                    <C>              <C>                 <C>                <C>               <C>               <C>
CAHILL-
WARNOCK
STRATEGIC                      0          4,448,096            593,327                  0            667,214                  0
PARTNERS FUND,
L.P.

STRATEGIC                      0            246,464             32,875                  0             36,970                 0
ASSOCIATES, L.P.

NORTHWOOD                      0          1,833,813            240,681                  0            183,382                  0
VENTURES LLC

NORTHWOOD                                                                                                                       
CAPITAL                        0            352,092             45,692                  0             35,210                  0
PARTNERS LLC

KUHN, LOEB &                   0            146,705             21,523                  0             14,670                  0
CO.

HENRY T.                       0             14,670              1,098                  0              1,466             15,000
WILSON

PARIBAS, acting                                                                                                                 
through its Cayman             0                  0                  0                  0             90,958                  0
Islands Branch

PARIBAS NORTH                  0                  0            662,350                  0                  0                  0
AMERICA

INTEROFFICE                                                                                                                     
SUPERHOLDINGS                  0                  0                  0         11,567,247                  0                  0
LLC



                                                                  1
<PAGE>

                                                                                                  NUMBER OF          NUMBER OF
                                                                                                  SHARES OF          SHARES OF
                                                                                                   COMMON             COMMON
                                                                                                   STOCK              STOCK
                        NUMBER           NUMBER OF          NUMBER OF          NUMBER OF          ISSUABLE           ISSUABLE
                       OF SHARES         SHARES OF          SHARES OF          SHARES OF             ON                 ON
                          OF              SERIES A           SERIES B           SERIES C          EXERCISE           EXERCISE
                        COMMON           PREFERRED          PREFERRED          PREFERRED             OF             OF OPTIONS
NAME:                   STOCK:             STOCK:             STOCK:             STOCK:           WARRANTS:           GRANTED:
- ----                    -----              -----              -----              -----            --------            -------

RECKSON OFFICE                 0                  0                  0          1,318,633                  0                  0
CENTERS LLC

ARNOLD WIDDER                  0                  0                  0            439,544                  0                  0

DAVID W. BEALE         1,173,653                  0            200,000                  0                  0          1,275,000

THOMAS S.                      0                  0             16,196                  0            273,310                  0
SHATTAN

KATE SHATTAN                   0                  0                429                  0                  0                  0

THOMAS                                                                                                                          
SHATTAN AND                                                                                                                     
KATE SHATTAN                   0                  0              1,895                  0                  0                  0
TRUST FBO
WARD SHATTAN

THOMAS                                                                                                                          
SHATTAN AND                                                                                                                     
KATE SHATTAN                   0                  0              1,895                  0                  0                  0
TRUST FBO
CECILY SHATTAN

GREGORY E.                     0                  0             40,670                  0            163,986                  0
MENDEL

NANCY MENDEL                                                                                                                    
(CUST. FOR ERICA                                                                                                                
BROOKE                         0                  0              4,210                  0                  0                  0
MENDEL)

NANCY MENDEL                                                                                                                    
(CUST. FOR                                                                                                                      
DAVID ROSS                     0                  0              4,210                  0                  0                  0
MENDEL)

G. KEVIN                       0                  0                  0                  0            109,324                  0
FECHTMEYER

THE SHATTAN                    0                  0                  0                  0              3,680                  0
GROUP LLC



                                                                  2
<PAGE>

                                                                                                  NUMBER OF          NUMBER OF
                                                                                                  SHARES OF          SHARES OF
                                                                                                   COMMON             COMMON
                                                                                                   STOCK              STOCK
                        NUMBER           NUMBER OF          NUMBER OF          NUMBER OF          ISSUABLE           ISSUABLE
                       OF SHARES         SHARES OF          SHARES OF          SHARES OF             ON                 ON
                          OF              SERIES A           SERIES B           SERIES C          EXERCISE           EXERCISE
                        COMMON           PREFERRED          PREFERRED          PREFERRED             OF             OF OPTIONS
NAME:                   STOCK:             STOCK:             STOCK:             STOCK:           WARRANTS:           GRANTED:
- ----                    -----              -----              -----              -----            --------            -------

ARNOLD L.                230,000            116,506             59,739                  0             11,652            100,000
COHEN

BARBARA COHEN                  0             50,000              1,938                  0              5,000                  0

LOUIS PERLMAN          1,011,205             66,506                  0                  0              6,652            330,000

LOUIS PERLMAN                  0                  0            100,000                  0                  0                  0
IRA ROLLOVER

WILMA PERLMAN                  0            100,000                  0                  0             10,000                  0

WILLIAM E.               178,333             43,034                  0                  0              4,302             50,000
PHILLIPS

MICHAEL                   10,000                  0                  0                  0                  0                  0
PHILLIPS

THOMAS AND                10,000                  0                  0                  0                  0                  0
TRACY PHILLIPS

WILLIS AND                10,000                  0                  0                  0                  0                  0
SARAH PEMBER

ALAN M. LANGER            80,000             76,287             95,825                  0              7,628            205,000

LAURA J.                       0             50,000             10,526                  0              5,000            160,000
KOZELOUZEK

EDWARD M.                      0             10,000              5,211                  0              1,000             15,000
CARAVALHO

DANIEL FELIX                   0              5,868                  0                  0                586              7,500
ROBITAILLE

DEBORAH BAKER                  0             14,670              3,789                  0              1,466                  0

MLPF&S CUST                                                                                                                     
FOR DEBORAH                    0                  0             12,000                  0                  0                  0
BAKER



                                                                  3
<PAGE>

                                                                                                  NUMBER OF          NUMBER OF
                                                                                                  SHARES OF          SHARES OF
                                                                                                   COMMON             COMMON
                                                                                                   STOCK              STOCK
                        NUMBER           NUMBER OF          NUMBER OF          NUMBER OF          ISSUABLE           ISSUABLE
                       OF SHARES         SHARES OF          SHARES OF          SHARES OF             ON                 ON
                          OF              SERIES A           SERIES B           SERIES C          EXERCISE           EXERCISE
                        COMMON           PREFERRED          PREFERRED          PREFERRED             OF             OF OPTIONS
NAME:                   STOCK:             STOCK:             STOCK:             STOCK:           WARRANTS:           GRANTED:
- ----                    -----              -----              -----              -----            --------            -------

KELLY J.                       0                  0              1,500                  0                  0            150,000
BESECKER

JERRY DANIELS                  0                  0            108,813                  0                  0            150,000

MITCHELL                       0                  0             11,000                  0                  0             25,000
KNECHT

LINDA HARRIS                   0                  0             13,801                  0                  0             25,000

BONNIE                         0                  0              2,500                  0                  0             50,000
DEININGER

DAVID L.                       0                  0                  0                  0                  0             15,000
WARNOCK

G. LEE BOHS                    0                  0              7,068                  0                  0             15,000

BENNETT                        0                  0              2,500                  0                  0                  0
SCHMIDT

PETER SAMITT                   0                  0                  0                  0                  0              9,500

CAROL WHALIN                   0                  0             11,801                  0                  0             50,000

DONALDSON                                                                                                                       
LUFKIN                                                                                                                          
JENRETTE CUST.                 0                  0             10,000                  0                  0                  0
FOR DOTTIE
WIGHT

LESLIE FLYNN                   0                  0                  0                  0                  0              5,000

WINNIE HUYNH                   0                  0                  0                  0                  0              1,000

ROMMEL MAPA                    0                  0                  0                  0                  0              1,000

DEBBIE KLEIN                   0                  0                  0                  0                  0              1,000



                                                                  4
<PAGE>

                                                                                                  NUMBER OF          NUMBER OF
                                                                                                  SHARES OF          SHARES OF
                                                                                                   COMMON             COMMON
                                                                                                   STOCK              STOCK
                        NUMBER           NUMBER OF          NUMBER OF          NUMBER OF          ISSUABLE           ISSUABLE
                       OF SHARES         SHARES OF          SHARES OF          SHARES OF             ON                 ON
                          OF              SERIES A           SERIES B           SERIES C          EXERCISE           EXERCISE
                        COMMON           PREFERRED          PREFERRED          PREFERRED             OF             OF OPTIONS
NAME:                   STOCK:             STOCK:             STOCK:             STOCK:           WARRANTS:           GRANTED:
- ----                    -----              -----              -----              -----            --------            -------

RITA                           0                  0                  0                  0                  0                250
MICHAELSON

SUSAN                          0                  0             66,635                  0                  0                  0
MELCHNER

GERALD                         0                  0             26,780                  0                  0                  0
KAMINSKY

BETTYLU                        0                  0             23,914                  0                  0                  0
SALTZMAN

ALAN GOLDBERG                  0                  0             47,179                  0                  0                  0

FRANK HICKEY                   0                  0            284,488                  0                  0                  0

PEGGYANNE                      0                  0             20,426                  0                  0                  0
KAHN

WILLIAM SPIER                  0                  0             23,590                  0                  0                  0

SAMUEL                         0                  0             42,294                  0                  0                  0
KLUTZNICK

PETER HALSTEAD                                                                                                                  
(TRUSTEE FOR                                                                                                                    
ELIZA                          0                  0             23,907                  0                  0                  0
FINKELSTEIN)

PETER HALSTEAD                                                                                                                  
(TRUSTEE FOR                                                                                                                    
JENNIFER                       0                  0             23,914                  0                  0                  0
FINKELSTEIN)

TIPPET                         0                  0             17,541                  0                  0                  0
PARTNERS

KAREN                          0                  0             28,954                  0                  0                  0
SCHARFBERG

DOUGLAS                        0                  0             18,732                  0                  0                  0
SCHARFBERG



                                                                  5
<PAGE>

                                                                                                  NUMBER OF          NUMBER OF
                                                                                                  SHARES OF          SHARES OF
                                                                                                   COMMON             COMMON
                                                                                                   STOCK              STOCK
                        NUMBER           NUMBER OF          NUMBER OF          NUMBER OF          ISSUABLE           ISSUABLE
                       OF SHARES         SHARES OF          SHARES OF          SHARES OF             ON                 ON
                          OF              SERIES A           SERIES B           SERIES C          EXERCISE           EXERCISE
                        COMMON           PREFERRED          PREFERRED          PREFERRED             OF             OF OPTIONS
NAME:                   STOCK:             STOCK:             STOCK:             STOCK:           WARRANTS:           GRANTED:
- ----                    -----              -----              -----              -----            --------            -------

SPIELMAN                       0                  0             25,035                  0                  0                  0
GROUP

GERALD                         0                  0             61,346                  0                  0                  0
SPIELMAN

ROBERT                         0                  0             62,898                  0                  0                  0
SPIELMAN

ROBIN SPIELMAN                 0                  0             20,426                  0                  0                  0

KASSO CIRCLE                                                                                                                    
REALTY, INC.                                                                                                                    
PROFIT SHARING                 0                  0             22,238                  0                  0                  0
PLAN

STANLEY                        0                  0             18,380                  0                  0                  0
SPIELMAN

STANLEY                        0                  0              8,771                  0                  0                  0
SPIELMAN, IRA

KENNETH                        0                  0             18,380                  0                  0                  0
WITOVER

ERICA WITOVER                  0                  0             11,961                  0                  0                  0

TOTALS                 2,703,191          7,574,711          3,222,851         13,325,424          1,633,456          2,655,250


                                                                  6
</TABLE>
<PAGE>

                                   SCHEDULE 2
                         SERIES C ADJUSTED FULLY DILUTED
                        CAPITALIZATION SAMPLE CALCULATION
                        ---------------------------------

<TABLE>
<CAPTION>
                            Fully Diluted              Adjusted Fully Diluted          Series C Adjusted Fully
Class of Security           Capitalization                 Capitalization              Diluted Capitalization
- -----------------           --------------          -----------------------------      ----------------------
<S>                         <C>                     <C>                                <C>
Class A Common                   4,901,868                  4,901,868                    4,901,868
Series A Preferred               7,574,711                  7,574,711                    7,574,711
Series B Preferred*              3,222,851                  3,222,851                    3,222,851
Series C Preferred              13,325,424                 13,325,424                   13,325,424
1996 Plan Options                1,375,250                  1,375,250                    1,375,250
Other Pre Merger
 Options & Warrants              2,913,456                  2,913,456                    2,913,456
                               -----------                -----------                  -----------
                                33,313,560                 33,313,560                   33,313,560
1998 Option Plan**               2,701,099                    300,000                            0
                               -----------                -----------                  -----------
                                36,014,659                 33,613,560                   33,313,560
Other Post Merger
  Rights, Options &
  Warrants***                            0                          0                            0
Merger Shares****                2,000,000                  2,000,000                            0
                               -----------                -----------                  -----------
                                38,014,659                 35,613,560                   33,313,560
IPO Shares*****                  9,000,000                  9,000,000                    8,103,186
                               -----------                -----------                  -----------
Total                           47,014,659                 44,613,560                   41,416,746
</TABLE>

______________
          *       Includes  1,930,062  shares  issued  in  connection  with  the
                  initial  offering  of  Series B  Preferred  in April  1998 and
                  1,292,789  shares issued in connection with the LP Roll Up and
                  related transactions.

          **      Assumes  that all options  available  for grant under the 1998
                  Plan  (7.5% of the  Fully  Diluted  capitalization)  have been
                  granted, and that 300,000 of those options are exercisable and
                  "in the money".

          ***     Assumes that no rights,  options or warrants have been granted
                  post Merger other than under the 1998 Plan.

          ****    Assumes  an  acquisition  has  been  made by  merger  in which
                  2,000,000 shares of common stock were issued.

          *****   Assumes  an  IPO  of   9,000,000   shares  at  $15  per  share
                  ($135,000,000  total).  Under  Section  7.1(b),  of the  first
                  7,142,857  shares  ($107,142,855),  the  Series C Holders  can
                  purchase  30%  or  2,142,857  shares  ($32,142,855),   leaving
                  5,000,000 shares for the public ($75,000,000),  and the Series
                  C Holders can purchase all of the balance of 1,857,143  shares
                  ($27,857,145),  for total purchases by the Series C Holders of
                  4,000,000 shares ($60,000,000).

                                        1
<PAGE>

The computation of Series C Adjusted Fully Diluted Capitalization, Backlog CSE's
and Unused Backlog CSE's is as follows (the  explanation  of the  calculation of
the numbers is in the following paragraphs):
<TABLE>
<CAPTION>
<S>                                                    <C>                      <C>                      <C>
Adjusted Fully Diluted Capitalization                                           44,613,560

Less clause (i) of definition (Backlog CSE's):
         1998 Plan Options                                  300,000
         Merger shares                                    2,000,000
         Initial Public Offering shares                   3,196,814              (5,496,814)
                                                          ---------              ----------

                                                                                 39,116,746

Plus clause (ii) of definition:

          Backlog   CSE's  as  to  which
          Series  C  Holders   have  the
          opportunity     to    exercise
          preemptive   rights   in   the
          Initial Public Offering                                                 2,300,000
                                                                                 ----------
Series C Adjusted Fully Diluted Capitalization                                   41,416,746
                                                                                 ==========


Backlog CSE's (computed above)                                                                                    5,496,814

Less shares under clause (ii) of definition                                                                      (2,300,000)
                                                                                                                  ---------

Unused Backlog CSE's                                                                                              3,196,814
                                                                                                                  =========

</TABLE>

Pursuant to the second paragraph of Section 7.1(a),  the RSI Beneficial  Holders
have special  preemptive  rights to purchase New  Securities  to increase  their
Beneficial  Ownership  to 30%  of  the  Adjusted  Fully  Diluted  Capitalization
(assuming  for the  purposes of this  example  that such  Beneficial  Ownership,
immediately  prior to the merger  transaction set forth in this example in which
2,000,000  shares are issued,  is  7,995,254  shares  (i.e.  60% of the original
Series C shares issued)).  Therefore,  based on the 300,000  exercisable and "in
the money"  options under the 1998 Plan and the issuance of 2,000,000  shares in
the  merger  transaction,  but  for  the  exceptions  to the  definition  of New
Securities  set  forth  in  clause  (v) and  (vi)  of  Section  7.1(a),  the RSI
Beneficial  Holders  would have had the right to subscribe  to 2,688,726  shares
(30% of the  Adjusted  Fully  Diluted  Capitalization  following  the  merger of
35,613,560 shares,  equals 10,684,068 shares, minus the 7,995,254 shares already

                                        2
<PAGE>
Beneficially  Owned,  equals  2,688,814  shares).  Since  this is more  than the
2,300,000 shares  represented by the 1998 options and the shares being issued in
the merger,  the full 2,300,000 shares are Unused Backlog CSE's.  Note that this
example does not give effect to the right of the RSI  Beneficial  Holders and/or
the Series C Holders  under the last  paragraph  of Section  7.1(a) to  exercise
certain  premptive  rights  with  respect to Unused  Backlog  CSE's  prior to an
Initial Public Offering.

Pursuant  to Section  7.1(b),  upon an  Initial  Public  Offering,  the Series C
Holders are entitled to increase their total Beneficial  Ownership to 46% of the
Adjusted  Fully Diluted  Capitalization,  subject to the 30%  limitation in that
provision  (assuming  for the  purposes  of this  example  that such  Beneficial
Ownership,  immediately  prior to the Initial Public  Offering set forth in this
example in which 9,000,000 shares are issued,  is 13,325,424 shares (i.e. all of
the original Series C Shares issued)). Therefore, upon the issuance of 9,000,000
shares in the Initial Public Offering, but for the 30% limitation,  the Series C
Holders  would have had the right to subscribe  to 7,196,814  shares (46% of the
Adjusted Fully Diluted  Capitalization  following the Initial Public Offering of
44,613,560 shares,  equals 20,522,238 shares minus the 13,325,424 shares already
Beneficially  Owned,  equals 7,196,814 shares). As result of the 30% limitation,
the Series C Holders were only able to purchase  4,000,000 shares in the Initial
Public  Offering.  The difference of 3,196,814 shares is the new total of Unused
Backlog CSE's (the  calculation has been done inclusive of the previous total of
Unused  Backlog  CSE's).  So the  increase  in Unused  Backlog  CSE's  (from the
previous total of 2,300,000  shares)  resulting from the Initial Public Offering
is 896,814 shares, and the balance of the 9,000,000 shares issued in the Initial
Public Offering,  8,103,186 shares,  are included in the Series C Adjusted Fully
Diluted  Capitalization.  The difference of 3,196,814 between the total Adjusted
Fully  Diluted  Capitalization  and the total  Series C Adjusted  Fully  Diluted
Capitalization  shown on the first page hereof  equals the total Unused  Backlog
CSE's calculated above in this paragraph.

                                        3
<PAGE>

                                   SCHEDULE 3
                                       TO
               FOURTH AMENDED AND RESTATED STOCKHOLDERS' AGREEMENT
                           DATED AS OF JANUARY 8, 1999

           LIST OF CERTAIN EXECUTIVE PERSONNEL PURSUANT TO SECTION 3.4


T.J. Tison
Joanne McDaniel
Linda Marschall


                                        1



                                                                    Exhibit 10.3


                                   JAH I/O LLC
                              c/o JAH Realties L.P.
                              2 Manhattanville Road
                                    Suite 205
                            Purchase, New York 10577

Reckson Management Group, Inc.                                November 9, 1998
Reckson Service Industries, Inc.
RSI I/O Holdings, Inc.
Reckson Office Centers LLC
c/o Reckson Service Industries, Inc.
225 Broadhollow Road
Melville, New York  11747

                Re:      Limited Liability Company Agreement
                         of Interoffice Superholdings LLC (the "LLC Agreement")

Ladies and Gentlemen:

                  In connection  with today's  execution and delivery of the LLC
Agreement, each of you other than Reckson Management Group, Inc., (collectively,
"Reckson")  and the  undersigned  ("JAH")  hereby agree to supplement  the terms
thereof as follows:

          1.   Definitions.  All capitalized  terms used but not defined herein
               shall have the respective meanings attributed to them in the LLC
               Agreement.  All capitalized  terms used and defined herein shall
               have the meanings attributed to them herein  notwithstanding any
               definition set forth in the LLC Agreement.

          2.   Combined  Alliance Board  Representation.  The Combined Alliance
               board and the executive and other committee members which may be
               elected  or  appointed  by the  Company  will  be  appointed  by
               Reckson;  provided,  that  prior to an initial  public  offering
               ("IPO") of Combined Alliance Jon Halpern shall be appointed as a
               member of the Combined Alliance board of directors, the Combined
               Alliance Executive Committee and, if the Company can appoint two
               or more members to the Combined Alliance Steering Committee, the
               Strategic  Steering  Committee,  in all  cases,  subject  to the
               removal of Jon  Halpern  for  "cause".  "Cause"  means the vote,
               solicitation  of any vote or any other overt  affirmative act by
               Jon Halpern  which is intended  to  influence a vote  adverse to
               Reckson's   position  with  respect  to  any  Combined  Alliance
               transaction  which directly impacts  Reckson;  provided that any
               such  transaction  and Reckson's  position with respect  thereto
               shall be  identified  in an oral or  written  notice  given by a
               Series C Preferred  Director  designated by Reckson from time to
               time  (initially  Scott Rechler)  within a reasonable  period of
               time at which such vote is to be taken. "Directly impacts" means
               (a) any proposed  transaction  between Combined Alliance and (x)
               Reckson in any vendor/vendee  relationship  (i.e., where Reckson
               or its affiliates would provide products or services to Combined
               Alliance,   expressly  excluding,   however,  the  provision  of
               executive  air  travel  or other  services  provided  by  Summit
               Aviation or its affiliates (collectively, "Summit") with respect
               to  executive  charter  air  travel at the time of the  proposed
               transaction  between  Reckson  or  its  affiliate  and  Combined
               Alliance)  or (y)  any  Real  Estate  Investment  Trust  (or any
               affiliate  thereof)  which  at the time of such  vote or  action
               competes  with  Reckson  or  Reckson   Associates  Realty  Corp.
               ("RARC") in the markets  which RARC then  conducts  its business
               and (b) any transaction that, if approved, would have a material
               adverse  affect on the voting  rights of the Company at Combined
               Alliance,  e.g., a merger or private  placement of securities of
               Combined  Alliance or joint  venture or alliance with any person
               by Combined  Alliance,  other than an IPO of Combined  Alliance.
               The  undersigned  hereby agree that the abstention or recusal by
               Jon Halpern on any vote that would directly impact Reckson shall
               not constitute "cause" for removal hereunder.

               The  members  of  the  Combined  Alliance   Strategic   Steering
               Committee  which are  designated  by the Company  shall  include
               Scott  Rechler  or his  designee,  Jon  Halpern  and  any  other
               individual  designated  by Reckson,  who shall be subject to the
               approval  of JAH  (which  approval  shall  not  be  unreasonably
               withheld or delayed or conditioned).

               If the Board of Directors of Combined Alliance will be reelected
               or in any way changed in connection  with,  or in  contemplation
               of, an IPO of Combined Alliance and the Company has the power to
               elect or appoint at least  three  directors  pursuant to Section
               8.1(c)  of the CA  Agreement,  then  the  Company  will  use its
               reasonable  efforts to nominate and elect or appoint Jon Halpern
               as a director at such election.

               The right of Jon L. Halpern to the foregoing Board and Committee
               seats shall pass upon his death or disability to a JAH appointee
               reasonably acceptable to Reckson.


<PAGE>


          3.   NonContingent  Provisions.  JAH and Reckson hereby reaffirm, and
               agree  that,  notwithstanding  anything  set  forth  in the  LLC
               Agreement   to  the   contrary,   each  and  every  one  of  the
               NonContingent  Provisions  set forth in that  certain Term Sheet
               dated as of  September  24,  1998,  as amended in  Paragraph  14
               hereof  (the  "Term  Sheet") by among  JAH,  Reckson  Management
               Group,  Inc.  ("RMG")  and  Reckson  Services  Industries,  Inc.
               ("RSI")  with  respect  to the LLC  Agreement  and the  Combined
               Alliance transaction shall survive the termination of the Merger
               Agreement in accordance with the terms of the Term Sheet.

               Furthermore, it is hereby agreed that until the earlier to occur
               of the  Effective  Date  and the  Outside  Date (as  defined  in
               Paragraph 14 hereof) (i) no  acquisition  of, or investment  in,
               any  business,  whether  effected  through the purchase or other
               transfer  of assets or  securities  constituting  a  Significant
               Decision  pursuant  to  Section 8 of that  certain  Stockholders
               Agreement  dated as of December 29, 1997 by and among ISC,  RMG,
               JAH and RFIA LLC (the "ISC  Stockholders  Agreement") shall give
               either party any BuySell Right  pursuant to Section 9 of the ISC
               Stockholders  Agreement and (ii) in the event Alliance  proposes
               on  its  behalf  to  effect  any   acquisition  by  Alliance  or
               investment  in  any  business  through  the  purchase  or  other
               transfer of assets or securities prior to the Effective Date and
               such  transaction  does not require ISC to issue a Capital  Call
               Notice  pursuant  to  the  ISC  Stockholders   Agreement,   such
               transaction shall not be deemed to be a transaction constituting
               a Significant Decision under the ISC Stockholders Agreement.

          4.   OnSite   Agreements.   Neither  the  limited  liability  company
               agreements of OnSite Ventures,  L.L.C. ("OV") or OnSite Commerce
               and Content LLC ("OCC") nor the Intercompany  Agreement  between
               the   two   foregoing    entities    (collectively,    "OnSite")
               (collectively,  the "OnSite  Agreements") shall be superceded by
               the  Mergers  (as  defined  by the Term  Sheet)  or the  limited
               liability  company  of Newco,  but rather  shall  remain in full
               force and effect.  Consistent with the OnSite Product Agreement
               to be executed by Alliance and OnSite, Reckson and JAH and each
               of their respective  Affiliates,  shall direct all opportunities
               to provide  products  or services  to  Combined  Alliance  (with
               respect  to  Reckson,  procured  pursuant  to  its  Intercompany
               Agreement) to OnSite to the extent that such  opportunities  (i)
               involve  any  business   within  the  scope  of  the  activities
               described  in Section  1(b)(i) of each of the limited  liability
               company agreements of OV and OCC,  respectively and Article 1 of
               the Intercompany Agreement between OV and OCC or (ii) are within
               the  scope of  Section  12(c) of each of the  limited  liability
               company agreements of OV and OCC,  respectively (the noncompete
               provisions). 1.


<PAGE>



          5.   Summit  Aviation.  With  respect to any  provision by Reckson to
               Combined  Alliance under the terms of the proposed  Intercompany
               Agreement  regarding  executive charter air travel,  Jon Halpern
               will be able to vote for the  approval or  rejection of any such
               services at the Combined Alliance  executive  committee or board
               of directors in his sole  discretion.  Furthermore,  in no event
               shall  Reckson's  board  designees be permitted to disapprove of
               any transaction  between Alliance and Summit pursuant to Section
               3.1 of the CA Agreement if the services to be provided by Summit
               thereunder  meet  the same  conditions  for  General  Outsourced
               Products  as are set  forth in the  Intercompany  Agreement  (it
               being  acknowledged  that RSI will not be  required  to buy such
               services from Summit).  Nothing in the agreement  shall prohibit
               Reckson from  abstaining or recusing  itself from any vote taken
               with  respect  to  a  transaction  described  in  the  preceding
               sentence.

          6.   Representations  and  Warranties  of  Reckson.   Reckson  hereby
               warrants and represents to JAH the following:

               a.   RSI I/O  Holdings,  Inc.  ("Holdings")  is the wholly owned
                    subsidiary  of RSI  and is a  singlepurpose  entity  formed
                    solely to (i) hold,  manage,  increase  and  dispose of the
                    Reckson  investment in ISC, the Company and Reckson  Office
                    Centers LLC, a Delaware Limited  liability company ("ROC"),
                    their respective successors and assigns, (ii) to manage the
                    business  and  affairs of the Company as the Manager of the
                    Company in accordance  with the terms and provisions of the
                    LLC Agreement, and (iii) to manage the business and affairs
                    of Combined Alliance as a stockholder thereof in accordance
                    with the  terms  and  provisions  of the CA  Agreement  and
                    applicable law. Holdings has no assets or liabilities as of
                    the date hereof  other than its  investment  in ISC and its
                    rights  as a member  in the  Company  and is not  presently
                    insolvent  nor is there any reason to  believe  that in the
                    near future,  it will become insolvent or unable to pay its
                    debts when due. There have been no petitions filed pursuant
                    to the  Bankruptcy  Code of the United States by or against
                    Holdings as of the date hereof.



<PAGE>


               b.   RSI is not  presently  insolvent nor is there any reason to
                    believe that, in the near future,  it will become insolvent
                    or  unable to pay its debts  when due.  There  have been no
                    petitions  filed  pursuant  to the  Bankruptcy  Code of the
                    United States by or against RSI as of the date hereof.

               c.   Each of the entities  comprising Reckson has the full power
                    and   authority   to  execute,   deliver  and  perform  its
                    obligations,  if any, under the LLC Agreement,  this letter
                    agreement,  that certain Joint Unanimous Written Consent of
                    the  Stockholders and Board of Directors of ISC dated as of
                    the  date  hereof  with  respect  to  the  Merger  and  the
                    transactions  contemplated  thereby (the "Consent") and the
                    limited  waiver (the  "Waiver")  of the time  periods for a
                    capital call under the ISC Stockholders Agreement.  Each of
                    this letter agreement and the LLC Agreement  constitute the
                    valid  and  binding  obligation  of  each  of  the  parties
                    comprising Reckson that is a party to such document.

               d.   The  execution,   delivery  and   performance  of  the  LLC
                    Agreement  by RSI  and  Holdings,  of the  Consent  and the
                    Waiver by RMG and of this letter  agreement  by each of the
                    entities  comprising  Reckson  does not violate or conflict
                    with or  constitute  a  default  under  any  such  entity's
                    certificate  of  incorporation,   bylaws,   certificate  of
                    formation,  limited  liability company agreement or similar
                    charter  or   organizational   document  or  any   material
                    agreement  to  which  it is a party  or by  which it or its
                    property is bound.

               e.   ROC has two members, Arnold Widder and RSI or its designee,
                    Holdings, and is managed by RSI or its designee,  Holdings,
                    as the sole Managing Member. ROC is a singlepurpose  entity
                    formed  solely to hold,  manage,  increase  and  dispose of
                    RSI's investment in Combined Alliance. ROC has no assets or
                    liabilities as of the date hereof other than its investment
                    in Reckson Executive Centers, Inc. and its rights under the
                    ROC Merger Agreement and is not presently  insolvent nor is
                    there any reason to  believe  that in the near  future,  it
                    will become  insolvent or unable to pay its debts when due.
                    There  have  been  no  petitions   filed  pursuant  to  the
                    Bankruptcy  Code of the United  States by or against ROC as
                    of the date hereof.

               f.   ROC has the full power and authority to execute and deliver
                    and perform its  obligations  under this letter  agreement.
                    This  letter  agreement  constitutes  the valid and binding
                    obligation of ROC.

               g.   The  execution and delivery of this letter  agreement  does
                    not violate or conflict  with or constitute a default under
                    ROC's certificate of formation or limited liability company
                    agreement or any material  agreement to which it is a party
                    or by which it or its property is bound.

          7.   Representations and Warranties of JAH. JAH hereby represents and
               warrants to Reckson the following:


<PAGE>

               a.   JAH is the wholly owned  subsidiary of JAH  Realties,  L.P.
                    ("Realties")  and  as of  the  Effective  Date  shall  be a
                    singlepurpose   entity  formed  solely  to  hold,   manage,
                    increase  and dispose of its  interest in the Company  (and
                    ISC, as the  Company's  predecessorininterest).  Other than
                    the  indebtedness  secured by the USB Pledge (as defined in
                    Paragraph 16 below), JAH has no assets or liabilities as of
                    the date hereof  other than its  investment  in ISC and its
                    rights  as  member  in the  Company  and  is not  presently
                    insolvent  nor is there any reason to  believe  that in the
                    near future,  it will become insolvent or unable to pay its
                    debts when due. There have been no petitions filed pursuant
                    to the  Bankruptcy  Code of the United States by or against
                    JAH as of the date hereof.

               b.   Realties is not presently insolvent nor is there any reason
                    to  believe  that,  in the  near  future,  it  will  become
                    insolvent  or unable to pay its debts when due.  There have
                    been no petitions  filed pursuant to the Bankruptcy Code of
                    the  United  States by or against  Realties  as of the date
                    hereof.

               c.   JAH has the full power and  authority  to execute,  deliver
                    and perform its obligations  under the LLC Agreement,  this
                    letter agreement,  the Consent and the Waiver.  This letter
                    agreement and the LLC Agreement  each  constitute the valid
                    and binding obligation of JAH.

               d.   The  execution,   delivery  and   performance  of  the  LLC
                    Agreement,  this  letter  agreement,  the  Consent  and the
                    Waiver  by  JAH  does  not  violate  or  conflict  with  or
                    constitute a default under JAH's  certificate  of formation
                    or  JAH's  limited   liability  company  agreement  or  any
                    material agreement to which it is a party or by which it or
                    its property is bound.


<PAGE>


          8.   Legal  Opinions.  Reckson and JAH shall  cause their  respective
               counsel  to  deliver  legal  opinions  with  respect  to the due
               organization of Holdings, RSI, ROC, JAH and Realties and the due
               execution,  authorization  and delivery of the Consent,  Waiver,
               LLC Agreement  and this  Agreement by those of said parties that
               are a party to such agreements,  such opinions to be in form and
               substance  reasonably  acceptable  to the  parties  hereto on or
               prior to the Effective Date. Additionally, Reckson and JAH shall
               each  cause  its  respective  counsel  to opine to such  matters
               pertaining  solely to Reckson and JAH,  respectively,  and their
               respective Affiliates as may be reasonably requested by Herrick,
               Feinstein  LLP  (counsel  for the  Company)  with respect to any
               legal  opinion   reasonably   requested   under  the  terms  and
               conditions of the Merger Agreement.

          9.   Rights with Respect to ROC.

               a.   ROC hereby  grants to JAH the right to purchase any Class A
                    Units  proposed to be  Transferred  by ROC or any Member in
                    ROC of a price  equal to the  Third  Party  Price (or a pro
                    rata  portion  thereof in the case of an exercise by JAH of
                    its rights  hereunder  with respect to less than all of the
                    Class A Units  proposed  to be  Transferred)  if:  (i) such
                    Transfer would  (immediately  upon the consummation of such
                    Transfer)  result  in the  Qualifying  Series C  Beneficial
                    Holders not having Beneficial  Ownership of at least 20% of
                    the Series C Adjusted Fully Diluted Capitalization (as such
                    capitalized terms are defined in the CA Agreement) and (ii)
                    the Company or RSI had the right to purchase such Units and
                    neither the Company nor RSI purchase such Units. This right
                    shall be  exercisable  by JAH in  accordance  with the same
                    procedures  as are  set  forth  in  Section  6 of  the  LLC
                    Agreement  with respect to the Right of RSI (provided  that
                    any  exercise  by JAH of this right shall not be subject to
                    any TagAlong Right in favor of any party) during the period
                    commencing on the date immediately following the Acceptance
                    Period  until  the date  that is ten (10)  days  after  the
                    Acceptance Period upon notice to such effect to the Selling
                    Member.

               b.   In the event that ROC determines not to exercise its rights
                    to purchase  securities  of Combined  Alliance  pursuant to
                    Section 4.3 and Section 7.1 of the CA Agreement,  ROC shall
                    provide JAH telecopier notice of such  determination to JAH
                    not later  than five (5)  business  days  prior to the date
                    that such  right  would  expire  pursuant  to the terms and
                    conditions  of the CA  Agreement  (with  written  notice to
                    follow  promptly by  telecopier  and  overnight  courier or
                    personal delivery if such notice was by telephone). JAH may
                    then  cause  ROC to  purchase  on  behalf  of JAH any  such
                    securities  issued by Combined Alliance by tendering to ROC
                    the  aggregate  purchase  price  payable  by ROC  for  such
                    securities,  such  securities to be transferred by Combined
                    Alliance  directly  to  JAH  at  ROC's  direction,   or  if
                    necessary, by ROC to JAH immediately following the transfer
                    by Combined Alliance to ROC.



<PAGE>



               c.   In the event that JAH is entitled to purchase  all, but not
                    less  than  all,  of the  Class  A  Units  owned  by RSI in
                    accordance with Section 11(h) of the LLC Agreement upon the
                    default of RSI on its  obligation  to purchase  the JAH Put
                    Units,  JAH shall also be entitled to purchase all, but not
                    less than all, of the membership  interest of RSI in ROC on
                    the same terms as RSI's Class A Units in the Company.



<PAGE>


               d.   The  undersigned   hereby   acknowledge   that  immediately
                    following the Merger, it is intended that ANI Holding, Inc.
                    ("ANI") a wholly  owned  subsidiary  of  Alliance  National
                    Incorporated,  shall merge with and into Reckson  Executive
                    Centers,  Inc. ("REC")  pursuant to that certain  Agreement
                    and  Plan  of  Merger  by  and  among   Alliance   National
                    Incorporated,  ANI,  REC,  and ROC and dated as of the date
                    hereby  providing  for,  inter  alia,  the ROC  members  to
                    receive  shares of  Series C  Preferred  Stock of  Combined
                    Alliance (such merger agreement the "ROC Merger Agreement;"
                    such merger, the "ROC Merger"). Notwithstanding anything in
                    this Agreement,  the LLC Agreement,  the CA Agreement,  the
                    Merger  Agreement,  the ROC Merger  Agreement  or any other
                    document or  instrument  delivered by Reckson,  ROC, JAH or
                    any of their respective  Affiliates  pursuant to the Merger
                    Agreements  (all  of  the  foregoing,   collectively,   the
                    "Alliance  Documents")  to the  contrary,  Reckson  and JAH
                    hereby  acknowledge  that except as  expressly  provided in
                    this  subparagraph  9(d),  it is their  intention  that JAH
                    shall not have any fewer rights nor any greater obligations
                    under  the   Alliance   Documents   than  the   rights  and
                    obligations  that JAH  would  have if:  (i) JAH held on the
                    Effective  Date a  Beneficial  Ownership  of  23.75% of the
                    shares of the Series C Preferred Stock of Combined Alliance
                    (less  the  Loss  Percentage   Ownership,   as  hereinafter
                    defined),  (ii)  the  Company  owned  100% of the  Series C
                    Preferred  Stock issued in the Mergers and (iii) REC or its
                    stockholders   received  an  aggregate  purchase  price  of
                    $7,500,000  from ISC for the REC Assets (as  defined by the
                    ISC Stockholders  Agreement).  "Loss Percentage  Ownership"
                    means the  dilution of JAH's  equity  interest  pursuant to
                    Section  10 of the  ISC  Stockholders  Agreement,  if  any,
                    resulting from JAH not contributing  cash to the capital of
                    ISC pursuant to capital  calls issued by ISC on or prior to
                    the Effective Date in accordance with Section 10 of the ISC
                    Stockholders Agreement including,  without limitation,  the
                    capital call regarding an acquisition  (XEBEC) which closed
                    on August 7, 1998,  and any capital calls issued to pay the
                    Shareholder  Contribution  to Combined  Alliance  under the
                    terms of the Merger  Agreement  and to finance the purchase
                    of the REC Assets.  Accordingly,  Reckson  hereby agrees to
                    indemnify JAH and its  successors  and/or  assigns from the
                    net aggregate  amount of any damage,  claim,  loss, cost or
                    expense,  including  reasonable attorneys fees, suffered by
                    JAH or its successors  and/or assigns as the result of such
                    diminution   of  rights   or   increase   in   obligations.
                    Notwithstanding the foregoing to the contrary, however, JAH
                    acknowledges  that  if,  as  of  the  Effective  Date,  JAH
                    contributes  the  Necessary  Funds set forth in all Capital
                    Calls  issued  between  the date  hereof and the  Effective
                    Date,  JAH will on the  Effective  Date  hold a  Beneficial
                    Ownership  in the  Series C  Preferred  Stock  in  Combined
                    Alliance equal to 23.75%.

                    Notwithstanding  anything  in  this  Paragraph  9(d) to the
                    contrary,  Transfers between Holdings and the member of ROC
                    controlled  by Arnold  Widder shall be treated for purposes
                    of the  LLC  Agreement  and  this  Agreement  as  Transfers
                    between Affiliates.

          10.  Survival.  The provisions of this letter agreement shall survive
               the consummation or termination of the Merger.

          11.  Conflict. In the event of any conflict between the terms of this
               letter agreement and the LLC Agreement, the terms of this letter
               agreement  shall control as pertains to any matter not affecting
               the Members other than Holdings and JAH.

                           This letter  agreement shall become  effective on and
                           as of the  Effective  Date;  provided,  that,  if the
                           Effective  Date  does  not  occur  on or prior to the
                           Outside  Date,  as set forth in  Paragraph 14 hereof,
                           then other than the  provisions of Paragraph 3 hereof
                           no  provision of this  Agreement  nor any document or
                           instrument delivered pursuant to this Agreement shall
                           be effective.

          12.  Governing  Law. This letter  agreement  shall be governed by the
               laws of the State of New York.
         

          13.  Counterparts. This letter agreement may be signed in one or more
               counterparts,  each of  which  shall be an  original  and all of
               which shall together constitute but one agreement.


<PAGE>


          14.  Outside  Date.  The  parties to the Term Sheet  hereby  agree to
               modify the Term Sheet by amending  Paragraph 8 thereof to define
               the Outside Date.

          15.  Notices.  All  notices  to be given to JAH  pursuant  to the LLC
               Agreement  shall be sent in the  manner  set forth in Section 33
               thereof at the following address:

                                    JAH I/O, LLC
                                    2 Manhattanville Road
                                    Suite 205
                                    Purchase, New York  10577
                                    Attention:  Jon L. Halpern
                                    Tel: (914) 4600681
                                    Fax: (914) 4600661

                           with a copy to:

                                    Battle Fowler LLP
                                    75 East 55th Street
                                    New York, New York  10022

                                    Attention:  Michael A. Mishaan, Esq.
                                    Tel: (212) 8566848
                                    Fax: (212) 8567811


<PAGE>


          16.  Union State Bank Pledge.  Notwithstanding  Section 5(c)(v)(B) of
               the  LLC   Agreement  to  the  contrary,   the  parties   hereto
               acknowledge  that JAH has  pledged  its  common  stock of ISC to
               Union  State Bank  ("USB")  pursuant  to a Pledge  and  Security
               Agreement  dated  as of  February  25,  1998,  that  JAH will be
               pledging its interest in the Class A Units in  substitution  for
               the stock  certificate  evidencing  its common stock of ISC (the
               "USB  Pledge")  and that the USB Pledge  shall not be subject to
               the    restrictions    set   forth   in   Section    5(c)(v)(B).
               Notwithstanding  the  preceding  sentence or Section 1(d) of the
               LLC Agreement to the contrary,  the USB Pledge shall continue to
               be subject to Section 5(b)(iv) of the ISC Stockholders Agreement
               and JAH hereby covenants to,  simultaneously with the closing of
               the D Class Call  Option or the D Class Put  Option,  either (A)
               obtain   from   USB  a   notice   to  RSI   satisfying   Section
               5(c)(v)(B)(1)(y)  of the LLC  Agreement (a  "Complying  Notice")
               with  respect  to  the  USB  Pledge  or  any   modification   or
               replacement  thereof or (B) satisfy  the USB loan and  terminate
               the USB Pledge.  In order to secure such  obligation of JAH, RSI
               shall be entitled to deposit  with Battle  Fowler LLP, as escrow
               agent  pursuant  to a written  escrow  agreement  in such firm's
               customary  form,  up to  $1,000,000  (One Million  Dollars) (the
               "Holdback  Amount") of the purchase price payable at the closing
               of the D Class Call  Option or D Class Put  Option,  as the case
               may be,  which  amount  shall be released by Escrow Agent to (i)
               JAH upon  presentation  of a satisfaction of the loan secured by
               the USB  Pledge  or a  Complying  Notice  from  the  lender  for
               delivery by Escrow  Agent to RSI or (ii) RSI, if the  conditions
               set forth in clause (i) of this sentence have not been satisfied
               within  twelve  (12)  months  of the  execution  of said  escrow
               agreement.  All interest earned on such amounts shall be payable
               to the party to which the Holdback  Amount shall be payable.  On
               the  Effective  Date of the  Merger,  JAH will  cause  the stock
               certificate of Interoffice  Superholdings Corporation pledged to
               USB in the USB Pledge to be  delivered  to Alliance  pursuant to
               the Merger Agreement.

          17.  Permitted   Transfer.   Notwithstanding   anything  in  the  LLC
               Agreement  including,  without  limitation,  Section  5,  to the
               contrary,  Reckson  hereby  agrees  and  acknowledges  that  the
               Transfer by JAH of all of its Class A, Class C and Class D Units
               to any entity  Beneficially Owned by a JAH Beneficial Holder (as
               such terms are defined in the CA Agreement) (i) shall constitute
               a  Permitted  Transfer  pursuant  to  Section  5(c)  of the  LLC
               Agreement  and (ii) shall not  constitute a Contingent  Transfer
               under the LLC Agreement  with the effect that Reckson shall have
               no right, including, without limitation, any right of consent or
               first  refusal,  with  respect  to such  Transfer.  Furthermore,
               Reckson agrees and acknowledges  that if following such Transfer
               Realties is not an entity that has direct or indirect Beneficial
               Ownership,  or that shares Beneficial Ownership, of the Combined
               Alliance  Shares  held  by  the  Company,  then  following  such
               Permitted Transfer Reckson shall not have any right,  including,
               without limitation,  any right of consent or first refusal, with
               respect to any  Transfer of any direct or  indirect  interest in
               Realties, the current and sole member of JAH, any such interests
               being freely transferable.

          18.  Reimbursement of ISC Expenses. See Schedule A annexed hereto.


<PAGE>




          19.  Letter  of  Credit.  As set  forth in  Section  12(d) of the LLC
               Agreement,  Holdings is  obligated to deliver to JAH on or prior
               to the Effective  Date, the Letter of Credit as security for its
               obligation  to  perform  under the D Class Put  Option.  Reckson
               Service Industries, Inc. hereby acknowledges and agrees that it,
               as a primary  obligor,  is jointly  and  severally  liable  with
               respect  to  the  obligations  of  Holdings  under  Section  12,
               including,  without limitation, the obligation of delivering the
               Letter of Credit to the full extent of such obligations, subject
               to all  defenses,  counterclaims,  setoffs  and other  rights of
               Holdings,  if any.  Reckson hereby agrees that the obligation of
               Holdings  and RSI to  deliver  the Letter of Credit to JAH on or
               prior to the  Effective  Date is a  material  inducement  to JAH
               entering into this  transaction  and in the event of a breach of
               such obligations, JAH shall suffer irreparable damage.

          20.  Reckson  Management Group,  Inc. ("RMG").  RMG hereby represents
               and RSI acknowledges  that on or prior to the date hereof it has
               transferred  and assigned  all of its right,  title and interest
               into and under the  investment in ISC to RSI in accordance  with
               the terms of the ISC  Shareholders  Agreement.  RMG is therefore
               signing  this  letter  agreement  solely  as a party to the Term
               Sheet but is hereby released from all obligations  arising under
               or related to the ISC Stockholders Agreement and the Term Sheet,
               all such obligations having been assumed by RSI.

          21.  Successors and Assigns.  The rights and  obligations of Reckson,
               ROC, JAH and Realties  hereunder shall be binding upon and shall
               inure to the benefit of the parties hereto and their  respective
               heirs, assigns, executors, administrators and/or successors.

          22.  Severability.   If  any  provision  of  this  Agreement  or  the
               application  thereof to any party or circumstance  shall be held
               invalid or  unenforceable  to any extent,  the remainder of this
               Agreement and the  application  of such  provisions to the other
               parties or circumstances shall not be affected thereby and shall
               be enforced to the greatest extent permitted by applicable law.

               Your countersignature  below indicates your acknowledgment and
               agreement to all of the foregoing.


<PAGE>

                        
                                  Sincerely,
                                  JAH I/O LLC

                                  By:   JAH Realties, L.P.
                                  By:  JAH Realty Management Service, Inc.
                                  By:  /s/ Jon Halpern
                                       Jon Halpern
                                       Title:

ACKNOWLEDGED AND AGREED:
RECKSON MANAGEMENT GROUP, INC.

By:   /s/ Mitchell H. Rechler
      Name:
      Title:

RECKSON SERVICE INDUSTRIES, INC.

By:   /s/ Scott H. Rechler
      Name:
      Title:

RSI I/O HOLDINGS, INC.

By:   /s/ Scott H. Rechler
      Name:
      Title:

RECKSON OFFICE CENTERS, LLC

By:   /s/ Scott H. Rechler
      Name:
      Title:


<PAGE>



                                   Schedule A

RSI and JAH shall in good faith  review all  expenses and fees to which any such
person  or its  affiliates  would  be  entitled  to  reimbursement  from  ISC or
InterOffice (Holdings) Corporation ("Reimbursable Expenses"). Within thirty (30)
days after the execution and delivery of the Merger Agreement, RSI and JAH shall
determine the aggregate amount of such Reimbursable  Expenses. The determination
of the aggregate  amount of such  Reimbursement  Expenses payable to RSI and JAH
shall be done using comparable  standards of measurement and methodology for the
possible expense  categories of expenses and fees listed on Schedule A1 annexed
hereto.

Payment of Reimbursable Expenses shall be made by ISC or InterOffice  (Holdings)
Corporation to the extent  permitted under the Merger  Agreement.  Any amount of
Reimbursable  Expenses  not so  reimbursed  shall be assumed by Newco.  Any such
assumed obligation shall be paid by Newco by the contribution of Necessary Funds
pursuant to Section 14 of the limited liability company agreement, provided that
any stockholder of ISC which previously paid any other stockholder on account of
Reimbursable  Expenses  shall be credited  with such amount with respect to such
capital call.


<PAGE>



                                  Schedule A1

                          Methodology for Reimbursement

The following  categories of expenses are to be considered for  reimbursement by
the Company in accordance with Paragraph 18 of this Agreement (both with respect
to  expenses  incurred  prior,  and  subsequent,  to the  acquisition  by ISC of
Interoffice Holdings Corporation:

      1.   Salaries, wages and fees earned by inhouse professionals.

      2.   OutofPocket  professional fees and disbursements paid on behalf of
           the Company as opposed to any particular Stockholder.

           a.   For these purposes, fees and disbursements incurred on behalf of
                the  minority  Stockholders  as a group  shall  be  reimbursable
                expenses.

           b.   Fees  and   disbursements   incurred  with  respect  to  matters
                pertaining to both Company (or minority  Stockholder)  interests
                as opposed to any particular Stockholder shall be allocated on a
                percentage basis to be negotiated in good faith by the parties.



                                                                    Exhibit 10.4


                        RECKSON SERVICE INDUSTRIES, INC.
                              225 Broadhollow Road
                          Melville, New York 11747-0983

                                                     November 9, 1998

RFIA, LLC
1500 Broadway
Suite 10020
New York, New York 10036
Attn:    Martin Rabinowitz

                  Re:      Interoffice Superholdings

Gentlemen:

         Interoffice Superholdings  Corporation, a Delaware corporation ("ISC"),
is currently  negotiating  the terms and conditions of the Agreement and Plan of
Merger (the "Merger Agreement") providing for, inter alia, the merger ("Merger")
of Alliance Holding,  Inc., a Delaware corporation and a wholly owned subsidiary
of Alliance National  Incorporated,  a Nevada corporation ("Combined Alliance"),
with and into ISC. On the effective date of the Merger,  the stockholders of ISC
will receive shares of Series C Preferred  Stock of Combined  Alliance and shall
contribute  such securities to the capital of Interoffice  Superholdings  LLC, a
Delaware limited liability company  ("Newco"),  in exchange for units of Class A
membership  interests  therein  ("Class  A  Units")  pursuant  to the  terms and
conditions of Section 2 of the Limited  Liability  Company Agreement (the "Newco
Agreement") by and among Newco and the members named therein.  Capitalized terms
used herein but not otherwise defined herein shall, unless the context otherwise
requires, have the respective meanings set forth in the Newco Agreement.

         Pursuant  to the  terms and  conditions  of that  certain  Stockholders
Agreement (the  "Stockholders  Agreement")  dated as of December 29, 1997 by and
among ISC, Reckson  Management Group,  Inc.  ("RMG"),  JAH I/O LLC and RFIA, LLC
("RFIA"),  RMG loaned RFIA the principal  amount of $2,228,217.94 as the Initial
Acquisition Loan (as defined by the Stockholders Agreement).

         On or prior to the date hereof RMG has assigned all of its right, title
and interest in, to and under the investment in ISC, the Stockholders  Agreement
and the Initial  Acquisition  Loan under the  Stockholders  Agreement to Reckson
Service Industries,  Inc., a Delaware corporation ("RSI") and you hereby confirm
your consent to such assignment of the Initial Acquisition Loan.

         The parties hereto agree as follows:


<PAGE>


         1.       Purchase Price; Loan Option.

                  (a)  Purchase   Price.   The  net  aggregate   purchase  price
("Purchase  Price")  to be paid  hereunder  as  consideration  for the RFIA Call
Option (as  hereinafter  defined) and the  transactions  contemplated  hereby is
equal to  THREE  MILLION,  FIVE  HUNDRED  THOUSAND  and  00/100  ($3,500,000.00)
DOLLARS.  The  Purchase  Price shall be paid to you as  follows:  On the Closing
Date,  as  defined  below,  RSI  shall:  (i) pay RFIA  ONE  MILLION  and  00/100
($1,000,000)  DOLLARS  (the "Cash  Portion")  by wire  transfer  of  immediately
available  funds to the bank account  designated by RFIA; and (ii) apply the sum
of TWO MILLION, FIVE HUNDRED THOUSAND and 00/100 ($2,500,000) DOLLARS (the "Loan
Offset")  to  the  payment  of the  indebtedness  of  RFIA  to RSI or any of its
affiliates, including without limitation, Reckson I/O Holdings, Inc., a Delaware
corporation which is a member in Newco ("RSI Sub") under the Initial Acquisition
Loan under the Stockholders Agreement and the Loan Option under the Stockholders
Agreement which such application shall be done automatically on the Closing Date
without  any  further  action by, or any cost or expense  of, any party.  To the
extent that the aggregate  amount owed by RFIA to RSI or any of its  affiliates,
including  without  limitation RSI Sub, under such  indebtedness  on the Closing
Date is less  than  $2,500,000,  then such  excess  shall be paid to RFIA on the
Closing Date.

                  (b) Exercise of Loan  Options.  On the  effective  date of the
Merger,  for settlement  immediately  prior to the effective time of the Merger,
RFIA shall  exercise each of its Loan Options under the  Stockholders  Agreement
for all,  but not less than all, of the shares of common stock of ISC which RFIA
has a right to purchase from RSI pursuant to Section  10(h) of the  Stockholders
Agreement.  Included within the Loan Option is the purchase price for 11.875% of
the 1,467.89  additional shares of common stock of ISC issued and sold on August
7, 1998 in connection with the acquisition of substantially all of the assets of
Xebec Management Services,  Inc. and XMS Greenhaven,  Incorporated which own and
operate an  aggregate  of six (6)  executive  office  suites in the  Sacramento,
California  area, in an aggregate  amount equal to  $999,880.44  ($5,730.00  per
share) plus the additional  amount of the purchase price in accordance  with the
terms and provisions of the Stockholders Agreement.

                  (c) Closing  Date;  Failure to Pay the Cash  Portion.  As used
herein,  the term "Closing Date" shall mean the later of February 1, 1999 or the
effective  date  of  the  Merger.  No  interest  shall  accrue  on  the  Initial
Acquisition  Loan or on the Loan Option from the period of the effective date of
the Merger to February 1, 1998.

                  In the event that the Closing Date is after the effective date
of the Merger and RSI fails to pay the Cash  Portion to RFIA on the Closing Date
after  notice of  default by RFIA and the  failure  to cure such  default is not
cured within five (5) business days after receipt of such notice, then RSI shall
reduce the RFIA Loan Amount by $1,000,000 and RFIA shall have all other remedies
provided at law or in equity  with  respect  such  breach and default  including
without  limitation  the right to receive the Cash Portion in addition to having
received the benefit of the Loan Offset.


<PAGE>


         2. Capital Call Loan on the Effective Date of the Merger.

                  (a) REC Capital Call. In connection with the Merger,  ISC will
issue a Capital Call Notice for the  contribution  of cash to the capital of ISC
under the terms and conditions of Section 10 of the Stockholders  Agreement (the
"REC Capital  Call") for the purchase of specified  assets of Reckson  Executive
Centers,  Inc., a Delaware  corporation  and an  affiliate  of RSI ("REC").  The
capital  contributed  to ISC  by you  for  the  REC  Capital  Call  shall  equal
$890,625.00,  less  RFIA's  pro  rata  share  of any  offset  or  credit  of the
Shareholder  Contribution  amount  (as  such  term  is  defined  by  the  Merger
Agreement).

                  (b)  Alliance  Merger  Capital  Call.   Under  the  terms  and
conditions of the Merger Agreement,  the stockholders of ISC shall receive or be
obligated to pay an amount equal to the Shareholder  Contribution (as defined by
the Merger  Agreement).  If the  stockholders  of ISC are  obligated  to pay the
Shareholder  Contribution,  then  such  payment  shall be made by ISC  issuing a
Capital Call Notice for the contribution of cash to the capital of ISC under the
terms and conditions of Section 10 of the Stockholders  Agreement (the "Alliance
Merger Capital Call") in the amount of such obligation.

                  (c) Due Dates. Notwithstanding the terms and provisions of the
Stockholders  Agreement to the contrary, the closing of the REC Capital Call and
the Alliance  Merger  Capital Call, if any,  shall be  immediately  prior to the
effective time of the Merger.

                  (d) ISC  Stockholder  Payments.  The  aggregate  amount of all
obligations  of RFIA to (i)  contribute  cash to the  capital  of ISC and  Newco
(which  includes  RFIA's pro rata share of the REC  Capital  Call and RFIA's pro
rata  share of the  Alliance  Merger  Capital  Call,  if any);  (ii) pay RSI the
aggregate purchase price due upon the exercise of the Loan Option; (iii) pay the
principal  amount of the  Initial  Acquisition  Loan and the  accrued and unpaid
interest  thereon;  and (iv) pay any other cash  amounts  to the  capital of ISC
pursuant to any other Capital Call Notices for the  contribution  of cash to the
capital of ISC issued by ISC on or prior to the effective date of the Merger, in
all cases,  as of the date such cash  contributions  are due and  payable to ISC
less the amount of the Purchase Price applied to the payment of the indebtedness
of RFIA to RSI or any of its  affiliates,  including  RSI Sub, as  described  in
Section 1(b); and (iv) pay any other amounts to ISC or RSI pursuant to the terms
and provisions of the  Stockholders  Agreement,  the Merger  Agreement,  the REC
Capital  Call or  otherwise,  is  referred  to  herein  as the "ISC  Stockholder
Payments".


<PAGE>


                  (e) Loan to RFIA.  Immediately  prior to the effective time of
the Merger, RSI shall lend you an amount equal to the ISC Stockholder  Payments.
The amount of such loan together  with all increases of such amount  pursuant to
the loans made by RSI to RFIA in accordance with Section 6, less any payments of
such amounts by RFIA to RSI, including without  limitation,  the amount of Newco
distributions  received in accordance with Section 2(h) is referred to herein as
the "RFIA Loan  Amount".  The RFIA Loan Amount shall  accrue  interest at a rate
equal to the Annual Cost of Funds (as defined below),  compounded  annually from
the date of the applicable loan through and including the date the Maturity Date
(as defined  below);  provided,  that, if the RFIA Call Option is not exercised,
then on the date that such call  option  expires the  interest  rate on the RFIA
Loan  Amount  shall be reset to a rate  equal to SIX  PERCENT  (6%),  compounded
annually  without any action by the parties  hereto and without any cost, fee or
expense;  provided,  further, if the RFIA Put Option (as hereinafter defined) is
not  exercised,  then on the date that such put option expires the interest rate
on the RFIA Loan  Amount  shall be reset to a rate equal to the  Annual  Cost of
Funds  compounded  annually without any action by the parties hereto and without
any cost, fee or expense.  The RFIA Loan Amount together with accrued and unpaid
interest  thereon  shall be due and  payable by RFIA on the date (the  "Maturity
Date")  which is the earlier of: (i) the date the  closing of the  purchase  and
sale of  Class A Units  pursuant  to the  RFIA  Call  Option;  (ii) the date the
closing  of the  purchase  and  sale of Class A Units  pursuant  to the RFIA Put
Option; (iii) the date of a Bankruptcy Event (as hereinafter defined);  or: (iv)
ten (10) years after the effective date of the Merger. As used herein,  the term
"Annual Cost of Funds" means TWELVE PERCENT (12%), compounded annually.

                  (f) Security Interest.  All obligations of RFIA under the RFIA
Loan  Amount,  the  accrued  interest  thereon and any  additional  indebtedness
incurred by RFIA to RSI under the terms and conditions of this  Agreement  shall
be  secured  by a pledge by RFIA of one  hundred  percent  (100%) of the Class A
Units in Newco now and hereafter  owned by RFIA. RFIA does hereby grant to RSI a
security  interest  in one hundred  percent  (100%) of the Class A Units now and
hereafter  owned  by RFIA  and  this  instrument  shall  constitute  a  security
agreement for purposes of the Uniform  Commercial  Code.  RFIA shall execute and
deliver  financing  statements  (Form  UCC-1)  in favor  of RSI and  such  other
documents  reasonably  requested  by RSI to evidence  such  pledge and  security
interest  in  such  Class  A  Units.  RFIA  shall  deliver  any  certificate  or
certificates  representing  the Class A Units to RSI and each  such  certificate
shall be endorsed with a legend to the effect that such  securities  are subject
to the Lien. RSI shall have all rights and remedies under the Uniform Commercial
Code with respect to such collateral.

                  (g)  No  Personal  Liability.   There  shall  be  no  personal
liability of RFIA (or its members, managers or employees) for any default in the
payment of the RFIA Loan Amount or accrued interest thereon. RSI's sole recourse
from any default shall be against the  collateral  held as security  pursuant to
Section 2(f).


<PAGE>


                  (h)  Assignment  of  Distributions.   RFIA  hereby  transfers,
conveys and assigns to RSI all of RFIA's right, title and interest to the amount
of any and all  distributions  receivable  from  Newco in the amount of the RFIA
Loan Amount, and hereby irrevocably  directs the Company to pay any such amounts
to the  order  of RSI for the  payment  of such  obligations:  (i)  first to the
payment of  accrued  and unpaid  interest;  and (ii) then to the  payment of the
outstanding  principal amount;  provided,  however, that there shall be deducted
from  such  distributions  to be paid  to RSI an  amount  sufficient  to pay the
combined federal, state or local income tax liability of RFIA as a result of the
allocation of taxable income to RFIA under the terms and provisions of the Newco
Agreement  (it  being  acknowledged  and  agreed  that the  state  and local tax
liability is a deduction against federal taxable income) computed at the highest
marginal  federal,  state  and  local  income  tax  rates  assuming  RFIA  is an
individual  taxpayer,  its  allocable  share of Newco income or gain is its only
income or gain, and there are no losses,  deductions or credits other than those
allocated to RFIA by Newco offsetting such income or otherwise reducing such tax
liability. Such amount shall be paid over to RFIA.

          3. RFIA Call  Option.  Subject  to the  limitations  set forth in this
Section 3, from and after the Closing Date, RSI shall have the right and option,
but not the obligation  (the "RFIA Call Option"),  to purchase all, but not less
than all, of the RFIA Beneficial Interest (as hereinafter defined) owned by RFIA
as follows:

                  (a) Exercise Period.  RSI shall have the RFIA Call Option with
respect to all, but not less than all, of the RFIA Beneficial  Interest owned by
RFIA at any time during the period (the "Call Option Period"):

                  (i)  commencing  on the date  that is the  earlier  of (1) the
         effective  date of an initial  public  offering  of the  securities  of
         Combined  Alliance  (an  "IPO"),  (2) the  closing  date of the sale of
         Combined Alliance whether by a merger, consolidation, recapitalization,
         sale  of  assets  or  securities  or  otherwise,  (3)  the  date of the
         dissolution of Combined Alliance, (4) the date of the commencement of a
         case  under the  Bankruptcy  Act,  as  amended  (Title 11 of the United
         States  Code),  in which the debtor is either  RFIA or any person  with
         whom RFIA may be  consolidated  with in a case under the Bankruptcy Act
         (a "Bankruptcy Event"), (5) the date of any purported Transfer of Class
         A Units which would  violate or  conflict  with  Section 5 of the Newco
         Agreement  or (6) thirty (30) months  after the  effective  date of the
         Merger; and

                 (ii)     ending on the date that is thirty-six (36) months
         after the effective date of the Merger.

                  (b) Manner of Exercise of the RFIA Call Option.  The RFIA Call
Option  shall be  exercised  by RSI  delivering  to RFIA a notice to such effect
which notice shall  specify the date for the closing of the purchase and sale of
the RFIA Beneficial Interest which date shall be not less than ten (10) nor more
than fifteen (15) days after the date such notice is delivered to RFIA.

                  (c) Purchase Price. The aggregate  purchase price at which the
RFIA  Beneficial  Interest  shall be purchased  pursuant to the RFIA Call Option
shall be the sum of: (i) SIX  MILLION,  SEVEN  HUNDRED  AND FIFTY  THOUSAND  and
00/100  ($6,750,000.00)  DOLLARS;  and (ii) the Additional  Purchase  Amount (as
hereinafter defined).


<PAGE>


                  (d)  Closing  of the RFIA Call  Option.  On the  closing  date
specified in  accordance  with Section 3(b) at the offices of RSI: (i) RSI shall
pay the aggregate purchase price of the RFIA Beneficial Interest to be purchased
pursuant  to the RFIA Call  Option by wire  transfer  of  immediately  available
funds;  (ii) RFIA shall deliver to RSI the stock  certificate or certificates or
an  assignment  of such  Class A  Units  or  securities  in form  and  substance
reasonably  acceptable  to RSI free and  clear of any  Liens  (but,  if the RFIA
Beneficial  Interest  is then  Class A  Units,  then  such  Class A Units  shall
continue to be subject to the terms and provisions of the Newco Agreement);  and
(iii) RFIA shall pay in full the RFIA Loan  Amount  and all  accrued  and unpaid
interest  thereon as of such  closing  date.  RSI shall have the right to offset
from the payment of the aggregate purchase price of the RFIA Beneficial Interest
specified  in Section  3(b) the  aggregate  RFIA Loan Amount and all accrued and
unpaid interest thereon as of such closing date.

                    (e) Survival. The provisions of this Section 3 shall survive
the termination, liquidation or dissolution of Newco.

          4.  RFIA Put  Option.  Subject  to the  limitations  set forth in this
Section  4, from and after  the  Closing  Date,  RFIA  shall  have the right and
option,  but not the  obligation  (the "RFIA Put  Option"),  to  require  RSI to
purchase all, but not less than all, of the RFIA  Beneficial  Interest  owned by
RFIA as follows:

                  (a) Exercise Period.  At any time during the period commencing
on the date that is three  years and one day  after  the  effective  date of the
Merger and ending on the date that is six years after the effective  date of the
Merger,  RFIA shall have the RFIA Put Option with  respect to all,  but not less
than all, of the RFIA Beneficial Interest owned by RFIA.

                  (b)  Termination of the RFIA Put Option.  Notwithstanding  the
terms of this  Agreement,  the RFIA Put Option shall terminate on the earlier of
the date that: (i) RSI sells all of its Class A Units in a bona fide transaction
or all of its beneficial  ownership of equity  securities in Combined  Alliance;
provided  that a notice of any such sale is delivered  to RFIA at least  fifteen
(15)  business days prior to the closing of such purchase and sale (in the event
such sale is not  consummated  the RFIA Put Option shall continue) and provided,
further,  that if RFIA has  exercised  its  Tag-Along  Rights  under  the  Newco
Agreement  with  respect to such sale of Class A Units by RSI,  then the Class A
Units of RFIA subject to the exercise of such Tag-Along  Right are purchased and
sold on the date that RSI sells its Class A Units in such  transaction;  or (ii)
the date of the closing of the RFIA Call Option.

                  (c) Manner of Exercise  of the RFIA Put  Option.  The RFIA Put
Option  shall be  exercised  by RFIA  delivering  to RSI a notice to such effect
which notice shall  specify the date for the closing of the purchase and sale of
the RFIA Beneficial Interest,  which date shall be not less than sixty (60) days
after the date such notice is  delivered  to RSI, nor more than the later of (x)
ten (10) days after the date of the Fair Value of the RFIA  Beneficial  Interest
is determined  in accordance  with Section 4(g) or (y) sixty (60) days after the
date such notice is delivered to RSI.


<PAGE>


                  (d) Purchase Price. The aggregate  purchase price at which the
RFIA  Beneficial  Interest  shall be  purchased  pursuant to the RFIA Put Option
shall be the sum of: (i) the Fair Value of the RFIA Beneficial Interest owned by
RFIA on the effective date of the Merger determined as set forth below; and (ii)
the Additional  Purchase  Amount for all RFIA Beneficial  Interest  purchased by
RFIA pursuant to Section 6.

                  (e)  Closing  of the  RFIA Put  Option.  On the  closing  date
specified in  accordance  with Section 4(c) at the offices of RSI: (i) RSI shall
pay the aggregate purchase price of the RFIA Beneficial Interest to be purchased
pursuant to the RFIA Put Option by wire transfer of immediately available funds;
(ii) RFIA  shall  deliver to RSI the stock  certificate  or  certificates  or an
assignment of the RFIA  Beneficial  Interest to be purchased in accordance  with
the RFIA Put Option in form and substance reasonably  acceptable to RSI free and
clear of any Liens (but if the RFIA  Beneficial  Interest is then Class A Units,
such Class A Units shall  continue to be subject to the terms and  provisions of
the Newco Agreement);  and (iii) RFIA shall pay in full the RFIA Loan Amount and
all accrued and unpaid  interest  thereon as of such closing date.  RSI and RFIA
shall each have the right to offset from the payment of the  aggregate  purchase
price of the RFIA  Beneficial  Interest  specified in Section 4(c) the aggregate
RFIA Loan Amount and all accrued and unpaid interest  thereon as of such closing
date.

                  (f)      Company Value. Means

                  (i) the fair  market  value of  Combined  Alliance  as a going
         concern determined by the mutual agreement of the parties hereto within
         five (5)  business  days after the notice  described in Section 4(c) is
         received by RSI or

                  (ii) if there is no mutual  agreement  as to the fair market
         value of Combined  Alliance as a going concern within such five (5) 
         business day period, then



<PAGE>


                                    (1) if the date of determination is prior to
                  the date that the common stock of Combined  Alliance is listed
                  on a national stock exchange or traded in the over-the-counter
                  markets with at least two market makers,  then the fair market
                  value  of  Combined  Alliance  as a  going  concern  shall  be
                  determined by the mutual  agreement of an  investment  banker,
                  accounting  firm or  appraiser  listed  on  Schedule  I hereto
                  (each,  an  "Appraiser")  selected  by RSI  and  an  Appraiser
                  selected by RFIA. Each such Appraiser shall be selected within
                  five  (5)  business  days  after  the  date  that  the  notice
                  described in Section 4(c) is received by RSI. If a party fails
                  to so select an  Appraiser,  the  Appraiser  selected  by such
                  party  shall be deemed to be the first  Appraiser  in order of
                  appearance  on Schedule I which was not  selected by the other
                  party.  If such Appraisers do not mutually agree on such value
                  within thirty (30) days (the "Appraiser Period"), then RSI and
                  RFIA  shall  enter into good faith  negotiations  to  mutually
                  determine  such value;  provided,  however,  if the difference
                  between  such values is equal to ten (10%)  percent or less of
                  the  lesser  of such  values,  then the fair  market  value of
                  Combined  Alliance as a going  concern shall be the average of
                  such values. If the difference  between such values is greater
                  than 10% of the lesser of such  values and the  parties do not
                  mutually  agree on such value  within  fifteen (15) days after
                  the Appraiser  Period,  then within five (5) business days the
                  Appraiser  selected by RSI and the Appraiser  selected by RFIA
                  shall  select a third  Appraiser.  If such  Appraisers  do not
                  mutually agree on the selection of such third Appraiser within
                  such five (5)  business day period,  then the third  Appraiser
                  shall  be the  first  Appraiser  in  order  of  appearance  on
                  Schedule I which has not been selected by RSI or RFIA.  Within
                  twenty (20) days after the selection (or deemed  selection) of
                  such third Appraiser, such third Appraiser shall select one of
                  the two valuations by the Appraisers selected (or deemed to be
                  selected)  by RSI  and  RFIA  and  the  value  of  the  equity
                  interests  of  Combined  Alliance  attributable  to RFIA shall
                  equal such selected value.

                  It is  acknowledged  and agreed that the procedures  described
                  above  are  to  determine   the   specified   valuation   with
                  administrative  efficiency  and  expediency.  Accordingly,  no
                  party  hereto shall have a right,  and no  Appraiser  shall be
                  required to, or shall, hold any hearing, presentation or other
                  advocacy  proceeding  with respect to the  preparation of such
                  valuation  and the  determination  of such value in accordance
                  with  the  terms  hereof  shall be final  and  binding  on the
                  parties  hereto.  Each of RSI and RFIA  shall pay all fees and
                  disbursement of the Appraiser selected by such party. The fees
                  and  disbursement of the third Appraiser shall be paid equally
                  by RSI and RFIA.

                           (2) if the date of  determination is on or subsequent
                  to the date that the  common  stock of  Combined  Alliance  is
                  listed  on  a  national   stock  exchange  or  traded  in  the
                  over-the-counter  markets with at least two market makers, the
                  fair market valuation of Combined  Alliance as a going concern
                  shall  equal the  average of the closing bid and ask prices of
                  the publicly  traded  common  stock for the ten (10)  business
                  days  immediate  preceding  the  date  of  such  determination
                  multiplied  by the number of shares of common stock issued and
                  outstanding at the time of determination.

                  (iii)  The   parties   hereto  will   deliver  all   financial
         information  reasonably  requested by any  Appraiser for the purpose of
         determining the "Company  Value"  hereunder and take such other actions
         reasonably requested by any such Appraiser for such purpose.

                  (g)      Fair Value.


<PAGE>


                  (i) if the RFIA  Beneficial  Interest  is  represented  by the
         Class A Units in  Newco,  then the  "Fair  Value"  shall  equal (x) the
         Company Value plus or minus the Net Asset Value,  if any, plus or minus
         the Employee Option Value  Adjustment,  if any, (y) multiplied by the A
         Percentage  Interest  of RFIA  at the  time  of  determination  as such
         percentage  interest  is  adjusted  by the  Employee  Option  Ownership
         Adjustment, if any, and as such percentage interest is reduced by the A
         Percentage  Interest  represented by all of the Class A Units purchased
         by RFIA after the Effective  Date and/or the Class A Units  Transferred
         by RFIA after the Effective Date.

                  (ii)  if the  RFIA  Beneficial  Interests  is  represented  by
         securities  distributed  to RFIA in  accordance  with Section 20 of the
         Newco  Agreement,  then the "Fair  Value"  shall  equal (x) the Company
         Value (y)  multiplied by a fraction,  (x) the numerator of which is the
         number  of  Common  Stock  Equivalents  held  by  RFIA  on the  date of
         determination which were distributed to RFIA in accordance with Section
         20 of the Newco  Agreement on account of the Class A Units held by RFIA
         on the Effective Date (that is, excluding the Common Stock  Equivalents
         represented by the Class A Units  purchased by RFIA after the Effective
         Date  and  any of  the  Class  A  Units  held  on  the  Effective  Date
         Transferred  by RFIA)  and (y) the  denominator  of which is the  Fully
         Diluted Capitalization at the time of determination.

                  (h) Deposit of Put Purchase  Price.  If the Company Value used
in determining the Fair Value of the RFIA Beneficial  Interest was determined in
accordance with Section  4(f)(ii)(1),  RSI shall pay ninety (90%) percent of the
Fair  Value of the  RFIA  Beneficial  Interest  calculated  on the  basis of the
Company Value proposed by the Appraiser selected by RSI pursuant to Section 4(f)
within five (5) business days after the date such value is proposed to an escrow
agent  selected  by RSI and  approved  by  RFIA,  which  approval  shall  not be
unreasonably withheld, delayed or conditioned. Within such five (5) business day
period,  RFIA shall  deposit  with such escrow  agent the stock  certificate  or
certificates or an assignment of the RFIA beneficial to be purchased pursuant to
the RFIA Put  Option.  Such  escrow  agent  shall hold such  payment,  the stock
certificate or certificates and assignment  pursuant to the terms and conditions
of an escrow  agreement  proposed by RSI and  approved by RFIA,  which  approval
shall  not  be  unreasonably   withheld,   delayed  or  conditioned,   it  being
acknowledged  and agreed that such escrow  agreement  shall provide at a minimum
the exculpation and  indemnification of the escrow agent, the application of the
deposit by RSI to the principal and accrued and unpaid interest of the RFIA Loan
Amount,  the  payment  of all  distributions  paid on the  account  of the  RFIA
beneficial  interest to RFIA promptly upon the receipt  thereof,  the payment of
all dividends and interest accruing on the amount of cash deposited by RSI which
is not used to pay the principal  balance and accrued and unpaid interest on the
RFIA Loan Amount to RFIA  promptly  upon the receipt  thereof and the release of
all other escrowed documents and funds to RSI and to RFIA on the closing date of
the purchase and sale of the RFIA beneficial  interest  pursuant to the RFIA Put
Option.

                  (i)      Termination Date.  The provisions of this Section 4 
shall survive the termination, liquidation or dissolution of Newco.

          5. Transfer Restrictions.


<PAGE>


                    (a) The RFIA Call  Option  and the  obligation  to repay the
RFIA Loan  Amount and the  security  interest  on the RFIA  Beneficial  Interest
granted  hereunder are a Lien on the RFIA Beneficial  Interest held by RFIA. Any
transferee  or assignee of such RFIA  Beneficial  Interest and any  successor to
RFIA shall own and hold such RFIA Beneficial  Interest  subject to the terms and
conditions  of the RFIA Call  Option.  RFIA  shall not effect  any  Transfer  of
Interests of any RFIA Beneficial  Interest or owned or held by RFIA other than a
Transfer  of  Interest  by gift,  distribution,  will or the laws of descent and
distribution  to any  Family  Group  Member  of RFIA at any  time  prior  to the
expiration  or  termination  of the RFIA Call Option  without the prior  written
consent of RSI,  which  consent may be withheld for any reason or no reason.  As
used herein,  the term "Family Group  Member"  shall mean Martin J.  Rabinowitz;
(ii)  the  parents  grandparents,  brothers,  sisters,  spouse  and  descendants
(whether natural or adopted) of the person described in clause (i) above;  (iii)
any spouse or descendant of any person  described in clauses (i) and (ii) above;
(iv) any trust  created  solely for the  benefit  of one or more of any  persons
described in clauses (i) through (iii) above;  (v) any executor or administrator
for any of the persons  described  in clauses (i) through  (iv) above;  (vi) any
partnership  solely of persons  described in clauses (i) through (v) above;  and
(vii) any  corporate  foundation  created  by any of the  persons  described  in
clauses (i) through (v) above for charitable purposes.

                  (b) The  restrictions  on a Transfer of  Interest  herein have
been  purchased  for good and valuable  consideration  hereunder and are for the
benefit of RSI and its  successors  and assigns.  The provisions of this Section
are in  addition  to, and not  superseded  by, the right to effect a Transfer of
Interest of Class A Units pursuant to the Newco Agreement.

          6. Exercise of Preemptive  Rights.  RFIA shall purchase all Additional
Shares it has a right to purchase  under the terms and  conditions  of the Newco
Agreement  as directed by RSI by a notice to RFIA  provided  that on or prior to
the  Subscription  Due Date RSI shall loan RFIA an amount equal to the aggregate
purchase  price  of such  Additional  Shares  to be paid by RFIA to  Newco.  The
principal  amount of each loan made under this Section 6 shall increase the RFIA
Loan Amount and be non-recourse loans that bear interest, have the maturity date
and be  subject  to the other  terms and  conditions  of the loan  described  in
Section 2. The  principal  amount of each loan made under this Section 6 and the
accrued interest thereon is referred to herein, collectively, as the "Additional
Purchase Amount".  RFIA shall not have any obligation to purchase any Additional
Shares to the extent  that it will not receive the amount of cash needed to fund
such purchase pursuant to the loan described in this Section 6.

          7.  Proxy.  Simultaneously  with the  execution  and  deliver  of this
Agreement,  RFIA shall deliver to RSI its irrevocable proxy in the form attached
hereto as Exhibit A approving the proposed Merger,  the execution,  delivery and
performance by ISC and Newco of the terms and conditions of the Merger Agreement
and all agreements,  documents and instruments related thereto which such entity
is a party thereto.

          8. Newco Agreement.


<PAGE>


                  (a)  Simultaneously  with the  execution  and  deliver of this
Agreement,  RFIA shall deliver to RSI a duly authorized and executed counterpart
of the Newco Agreement. RSI hereby grants RFIA a Tag-Along Right with respect to
the membership  interest owned by RFIA in Reckson Office Centers LLC, a Delaware
limited liability company,  owned by RSI through any of its subsidiaries and the
beneficial ownership of RSI in the Series C Preferred Stock of Combined Alliance
owned by Reckson  Office  Centers to the full  extent,  and  subject to the same
terms,  conditions  and  limitations,  provided  under  Section  7 of the  Newco
Agreement  as if such  membership  interest  in Reckson  Office  Centers or such
beneficial interest in the Series C Preferred Stock were Class A Units in Newco.

                  (b) RSI  acknowledges  a duty of loyalty  to Newco  during the
period of time that RSI (or any of its  affiliates)  is the  Manager of Newco or
has the right to designate  the Manager in Newco for actions  taken on behalf of
Newco;  provided  such duty of  loyalty  shall not apply to  actions  (including
votes) taken by RSI in  furtherance of RSI's and/or its  affiliates'  rights (as
opposed to Newco's  rights)  under the Newco  Agreement,  CA  Agreement,  Merger
Agreement, Intercompany Agreement, Product Agreements and any similar agreements
which may be entered into from time to time.

                  (c) RSI  shall  not  cause  Newco to incur  any  indebtedness,
recapitalize  the Class A Units,  change  the tax  allocations  as  provided  in
Section  19 of the Newco  Agreement  or pay any  salary or wages to any  Manager
without  the prior  consent  of RFIA  which  consent  shall not be  unreasonably
withheld,  delayed or  conditioned.  RSI shall not cause  Newco to  conduct  any
business activity not related to its business purposes described in Section 1(b)
of the Newco  Agreement  without the prior  consent of RFIA which consent may be
withheld for any reason or no reason.

          9. Legal Opinion. Counsel to RFIA shall deliver to Herrick,  Feinstein
LLP,  counsel  for ISC,  the legal  opinions  reasonably  requested  by Herrick,
Feinstein  LLP with respect to the due  authorization  of the Merger by RFIA for
the purposes of Herrick,  Feinstein LLP delivering its legal opinion pursuant to
the terms and conditions of the Merger Agreement.

          10.  Obligations  Contingent Upon the Merger. If the effective date of
the Merger is not on or prior to the Outside Date,  then neither this  Agreement
nor any document or instrument  delivered  pursuant to this  Agreement  shall be
effective  and no party hereto shall have any  liability  or  obligation  to the
other party hereto arising from or in connection with this Agreement.


<PAGE>


         11. RFIA Beneficial Interest. As used herein, the term "RFIA Beneficial
Interest"  shall mean the Class A Units held by RFIA on the  Effective  Date and
the  Class A Units  purchased  by RFIA in  accordance  with  Section  6 or other
successor  membership  interest in Newco during the Term of Newco and, after the
Term,  shall mean the  securities  issued by  Combined  Alliance  owned by Newco
distributed by Newco to RFIA in connection  with the liquidation and termination
of Newco with  respect to the Class A Units held by RFIA on the  Effective  Date
and the  Class A Units  purchased  by RFIA in  accordance  with  Section  6. For
avoidance  of doubt,  the right to  purchase  or sell RFIA  Beneficial  Interest
pursuant to the RFIA Call Option and the RFIA Put Option  includes  the right to
purchase or sell the securities  issued by Combined  Alliance owned by Newco and
distributed by Newco to RFIA  attributable  to the Class A Units held by RFIA on
the Effective  Date and the Class A Units  purchased by RFIA in accordance  with
Section 6 (or other successor  membership  interest in Newco) in connection with
the  liquidation  and  termination of Newco or otherwise.  In the event that the
RFIA  Beneficial  Interest is represented  by an  certificated  equity  interest
(e.g., a stock certificate),  then RFIA shall endorse each such certificate with
a legend stating that "the equity interests  represented by this certificate are
subject to a call option of Reckson  Service  Industries,  Inc.  pursuant to the
terms and  conditions of that certain letter  agreement  between such person and
RFIA,  LLC dated as of November  __, 1998 and any assignee or  transferee  takes
such equity interests subject to the terms and provisions of such call option. A
copy of such  agreement  is  available  without  charge upon  request to Reckson
Service Industries,  Inc., 225 Broadhollow Road, Melville,  New York 11747-0983,
ATTN: Secretary.

         12.      Effect of the Hart Scott Rodino Act.

                  (a) Applicability.  Each party hereto  acknowledges and agrees
that the Hart Scott Rodino Antitrust  Improvements Act of 1976, as amended,  and
the  rules  and  regulations  promulgated  thereunder  (the  "HSR  Act")  may be
applicable  to  the  purchase  and  sale  of the  RFIA  Beneficial  Interest  as
contemplated by this Agreement.

                  (b)  Covenant  to File all  Necessary  Documents.  Each  party
hereto  covenants and agrees that if and when the HSR Act is applicable to a the
purchase and sale of the RFIA Beneficial Interest,  it will use its commercially
reasonable  efforts to: (i) promptly and timely file the Notification and Report
Form For Certain  Mergers and  Acquisition  as required  under the HSR Act; (ii)
request early  termination  of the waiting  period under the HSR Act; (iii) take
all other actions  necessary or desirable to obtain a termination of the waiting
period  under  the HSR Act;  (iv)  provide  a copy,  subject  to an  appropriate
agreement  regarding  confidentiality,  of all documents submitted in connection
with the HSR Act;  and (v)  coordinate  and  consult  with each other party with
respect to such filing. RSI shall pay the HSR Act filing fee.

                  (c) Amendment of Timing Periods.  If the HSR Act is applicable
to the purchase and sale of the RFIA Beneficial  Interest,  the specified period
of time provided  herein for the closing of such  transaction  shall be extended
for the waiting period of the HSR Act.


<PAGE>


         13.  Notices.  All notices given pursuant to this Agreement shall be in
writing and shall be made by  hand-delivery,  first-class  mail  (registered  or
certified,  return  receipt  requested),  telex,  telecopier,  or overnight  air
courier guaranteeing next business day delivery:  (i) if to RSI, then to Reckson
Service  Industries,  Inc.,  225  Broadhollow  Road,  Melville,  New York 11747,
Attention:  Scott  Rechler,  Daniel DiSano and Jason  Barnett,  Esq. fax:  (516)
719-7405  with a copy to Herrick,  Feinstein  LLP, 2 Park Avenue,  New York,  NY
10016,  attention:  Richard M. Morris,  Esq., fax: (212)  889-7577;  and (ii) to
RFIA, then to RFIA, LLC c/o Martin Rabinowitz,  1500 Broadway,  Suite 10020, New
York, New York 10036, fax: (212) 220-9949 with a copy to Pryor, Cashman, Sherman
&  Flynn,  410 Park  Avenue,  New  York,  New York  10022-4441,  attention  Eric
Woldenberg,  Esq.,  fax:  (212)  326-0806;  or (iii) as the party  hereto  shall
designate to the other party hereto by a notice. Except as otherwise provided in
this Agreement,  each such notice shall be deemed given at the time delivered by
hand, if personally  delivered;  five business days after being deposited in the
mail, postage prepaid, if mailed;  when answered back, if telexed;  when receipt
acknowledged,  if telecopied; and the next business day after timely delivery to
the courier,  if sent by overnight  air courier  guaranteeing  next business day
delivery.

         14.  Amendment  and  Modification.  No change or  modification  of this
Agreement  shall be valid,  binding or  enforceable as a party hereto unless the
same shall be in writing and signed by such party.

         15.  Assignment.  This Agreement and all of the provisions hereof shall
be binding  upon and shall inure to the benefit of the parties  hereto and their
respective successors and assigns.

         16.  Entire  Agreement;   Non-Waiver.  This  Agreement  supersedes  and
terminates all prior  agreements  between any of the parties hereto with respect
to the subject matter  contained herein and supplements the terms and provisions
of the Newco Agreement with respect to the parties  hereto.  To the extent there
is any conflict  with  respect to the express  terms of this  Agreement  and the
Newco  Agreement,  the terms of each agreement  shall be interpreted in a manner
consistent  with this  Agreement  and to implement  the intention of the parties
hereto under this Agreement. No delay on the part of any party in exercising any
right hereunder shall operate as a waiver thereof, nor shall any waiver, express
or implied,  by any party of any right hereunder or of any failure to perform or
breach  hereof by any other party  constitute or be deemed a waiver of any other
right  hereunder or of any other failure to perform or breach hereof by the same
or any other party, whether of a similar or dissimilar nature thereof.

         17. Specific  Performance and Injunctive  Relief. The parties recognize
and  acknowledge  that in the event of a breach or default by one or more of the
parties  hereto of the  terms and  conditions  of  Sections  3, 4 6 or 8 of this
Agreement,  the damages to the other party to this Agreement,  may be impossible
to ascertain  and such  parties will not have an adequate  remedy at law. In the
event of any such  breach  or  default  in the  performance  of such  terms  and
provisions of this Agreement,  any party aggrieved  thereby shall be entitled to
institute  and  prosecute  proceedings  in any court of competent  jurisdiction,
either at law or in equity,  to enforce the specific  performance  of such terms
and conditions of this Agreement, to enjoin further violations of the provisions
of this  Agreement  and/or to obtain  damages.  Such  remedies  shall however be
cumulative  and not  exclusive  and shall be in addition  to any other  remedies
which any party may have  under this  Agreement  or at law.  Each  party  hereto
hereby waives any  requirement  for security or the posting of any bond or other
surety and proof of damages in connection  with any temporary or permanent award
of injunctive,  mandatory or other  equitable  relief and,  unless the breach is
with respect to the payment of money by RSI to RFIA further  agrees to waive the
defense  in any action for  specific  performance  that a remedy at law would be
adequate.


<PAGE>


         18. Attorneys' Fees. In any action or proceeding brought to enforce any
provision of this Agreement,  or where any provision  hereof is validly asserted
as a defense,  the  successful  party shall be  entitled  to recover  reasonable
attorneys' fees and all disbursements in addition to any other available remedy.

         19. Severability. If any provision of this Agreement or the application
thereof to any party or circumstance  shall be held invalid or  unenforceable to
any  extent,  the  remainder  of  this  Agreement  and the  application  of such
provisions to the other parties or circumstances shall not be e affected thereby
and shall be enforced to the greatest extent permitted by applicable law.

         20. Governing Law. This Agreement shall be governed by and construed in
accordance  with the laws of the  State of New York  governing  agreements  made
wholly within the State of New York.

         21.      Miscellaneous.

                  (a)      Section  headings  are for  convenience  of 
reference  only and shall not be used to construe  the meaning of any
provision of this Agreement.

                  (b)      This Agreement may be executed in any number of  
counterparts,  each of which shall be an original,  and all of which shall
together constitute one agreement.

                  (c) Any word or term used in this  Agreement in any form shall
be masculine,  feminine, neuter, singular or plural, as proper reading requires.
The words "herein", "hereof", "hereby" or "hereto" shall refer to this Agreement
unless otherwise  expressly  provided.  Any reference herein to a Section or any
exhibit or  schedule  shall be a  reference  to a Section  of, and an exhibit or
schedule to, this Agreement unless the context otherwise requires. Any reference
herein to a "business  day" shall mean a day in which the New York branch of the
Federal Reserve Bank is open for business during its normal hours of operation.


<PAGE>


         If you agree to the terms of this  letter  (this  "Agreement"),  kindly
execute a counterpart of this Agreement and return it to the undersigned.

                                              Sincerely,

                                              RECKSON SERVICE INDUSTRIES, INC.

                                              By:  /s/ Scott Rechler
                                                  ____________________________
                                                   Name:
                                                   Title:

ACCEPTED AND AGREED
as of the date first written above

RFIA, LLC

By:   /s/ Martin J. Rabinowitz
      _____________________________
      Name:

      Title:


<PAGE>



                                   SCHEDULE I

                               List of Appraisers

1.       Morgan Stanley Dean Witter Inc.

2.       Bear, Stearns & Co. Inc.

3.       BancAmerica ROBERTSON STEPHENS

4.       Goldman Sachs & Co.

5.       BT Alex Brown Incorporated

6.       Donaldson, Lufkin & Jenrette Securities Corporation

7.       Salomon Smith Barney

8.       Merrill Lynch & Co., Merrill Lynch, Pierce, Fenner &
         Smith Incorporated

9.       Lazard  Freres & Co. LLC

[End of List]



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