NAVIGANT INTERNATIONAL INC
10-K405, 1998-07-22
TRANSPORTATION SERVICES
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<PAGE>
 
               UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C. 20549

                                   FORM 10-K
 
 
[X]  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
     ACT OF 1934
     For the fiscal year ended                  April 25, 1998
                                -------------------------------------------

                                      OR

 
[_]  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
     EXCHANGE ACT OF 1934
     For the transition period from _______________ to _______________


                     Commission file number _____________


                         NAVIGANT INTERNATIONAL, INC.
- --------------------------------------------------------------------------------
            (Exact name of registrant as specified in its charter)


                                        
          DELAWARE                                          52-2080967
- ------------------------------------            --------------------------------
(State or other jurisdiction of                          (I.R.S. Employer
 incorporation or organization)                         Identification No.)
 


        84 INVERNESS CIRCLE EAST
        ENGLEWOOD, COLORADO                                      80112
- --------------------------------------------------------------------------------
 (Address of principal executive offices)                     (Zip Code)



Registrant's telephone number:  (303) 706-0800
                                --------------

Securities registered pursuant to Section 12(b) of the Act:

        Title of each class      Name of each exchange on which registered
        -------------------      -----------------------------------------

        None.                    None.

Securities registered pursuant to Section 12(g) of the Act:

                    Common Stock, $.001 par value per share
                    ---------------------------------------
                               (Title of Class)

        Indicate by check mark whether the Registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
Registrant was required to file such reports, and (2) has been subject to such
filing requirements for the past 90 days. Yes _____   No   X  
                                                         -----

                                       1
<PAGE>
 
        Indicate by check mark if disclosure of delinquent filers pursuant to
Item 405 of Regulation S-K ( 229.405 of this chapter) is not contained herein,
and will not be contained, to the best of Registrant's knowledge, in definitive
proxy or information statements incorporated by reference in Part III of this
Form 10-K or any amendment to this Form 10-K. [X]

        The aggregate market value of the Registrant's voting stock held as of
July 17, 1998 by non-affiliates of the Registrant was $101,644,200. This
calculation assumes that certain parties may be affiliates of the Registrant and
that, therefore, 12,705,522 shares of voting stock are held by non-affiliates.
As of July 17, 1998, the Registrant had 12,969,000 shares of its common stock
outstanding.

                      DOCUMENTS INCORPORATED BY REFERENCE

        The Registrant's definitive Proxy Statement for the Annual Meeting of
shareholders is incorporated by reference in Part III.

                          FORWARD-LOOKING STATEMENTS

        Statements contained in this Annual Report on Form 10-K ("Annual
Report") of Navigant International, Inc. ("Navigant," or the "Company") which
are not historical in nature are forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995. These forward-looking
statements include, without limitation, statements in Items 1. and 2., "Business
and Properties," Item 5., "Market for Registrant's Common Equity and Related
Stockholder Matters" and Item 7., "Management's Discussion and Analysis of
Financial Condition and Results of Operations," regarding intent, belief or
current expectations of the Company or its officers with respect to, among other
things, trends in the travel industry, the Company's business and growth
strategies, the Company's use of technology, the Company's distribution of
services, the continued use of travel agents by corporate customers, the use of
co-branding involving the Company's subsidiaries, the Company's Year 2000
compliance, the Company's payment or non-payment of dividends, implementation by
the Company of management contracts and transaction fees with corporate
customers, and planned cost reduction measures.

        Such forward-looking statements involve certain risks and uncertainties
that could cause actual results to differ materially from anticipated results.
These risks and uncertainties include changes or reductions in the commission
structure in the travel industry, changes in laws or regulations concerning the
travel industry, trends in the travel industry (including consolidation and
increased use of the Internet and computer on-line services), the ability of the
Company to successfully integrate the operations of existing or acquired travel
agency companies, any loss or modification of material contracts the Company has
with travel suppliers or current customers, a variety of factors such as a
recession or slower economic growth, weather conditions and concerns for
passenger safety that could cause a decline in travel demand, potential
liability for any Distribution Taxes (as defined below) and potential
liabilities allocated to Navigant pursuant to the Distribution Agreement (as
defined below), as well as the risk factors set forth in Item 7. "Management's
Discussion and Analysis of Financial Condition and Results of Operations - Risk
Factors," and other factors as may be identified from time to time in the
Company's filings with the Securities and Exchange Commission or in the
Company's press releases.


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                         NAVIGANT INTERNATIONAL, INC.

                               ANNUAL REPORT ON

                                   FORM 10-K

                     FOR FISCAL YEAR ENDED APRIL 25, 1998


                                    PART I
                                    ------

ITEMS 1 AND 2.   BUSINESS AND PROPERTIES.
- ------------------------------------------

GENERAL

        Navigant International, Inc., one of the five largest providers of
corporate travel management services in the United States based on airline
ticket sales, was formed through the acquisition of twelve regional corporate
travel agencies. In calendar year 1997, the travel agencies that comprise
Navigant booked $1.42 billion in airline ticket sales, or approximately 2.6
million airline tickets (on a pro forma basis). With locations throughout the
United States, in Canada, and in the United Kingdom, Navigant provides its
corporate customers with a wide range of corporate travel management services
through several channels, including on-site travel agencies, regional travel
agency offices and satellite ticket printers. Navigant also provides group and
leisure travel services, largely to its corporate customers.

        On June 9, 1998, all of the approximately 10,968,951 shares of common
stock, par value $.001 per share, of Navigant (the "Company Common Stock" or the
"Navigant Common Stock") owned by U.S. Office Products Company ("U.S. Office
Products") were distributed in a spin-off to the stockholders of U.S. Office
Products (the "Travel Distribution"). The Travel Distribution was part of a
comprehensive restructuring plan adopted by the U.S. Office Products Board of
Directors (the "Strategic Restructuring Plan") in which U.S. Office Products
spun-off the shares of the four companies (the "Spin-Off Companies") that
conducted U.S. Office Products' print management, technology solutions,
educational supplies and corporate travel services businesses. The spin-offs are
collectively referred to as the "Distributions."  In connection with the Travel
Distribution, Navigant entered into a series of agreements with U.S. Office
Products and the other Spin-Off Companies to provide mechanisms for an orderly
transition and to define certain relationships among Navigant, U.S. Office
Products and the other Spin-Off Companies after the Distributions.  These
agreements include, among others, a distribution agreement (the "Distribution
Agreement"), a Tax Allocation Agreement (the "Tax Allocation Agreement"), a tax
indemnification agreement (the "Tax Indemnification Agreement") and an employee
benefits agreement (the "Employee Benefits Agreement").  See Item 7.
"Management's Discussion and Analysis of Financial Condition and Results of
Operations - Risk Factors - Risks Related to Integration of Operations and
Acquisitions" and "- Potential Liability for Taxes Related to the
Distributions."

TRAVEL SERVICES INDUSTRY

        The travel agency industry in the United States is highly fragmented and
characterized by intense competition. There are approximately 30,000 travel
agencies producing an estimated $70 billion in annual airline ticket sales.
Approximately seven of those agencies, including Navigant, have more than $1.0
billion each in annual airline sales. Navigant believes that approximately 75%
of the United States market for air travel is booked through travel agencies.
Business travel accounts for approximately 60% of all travel expenditures, with
leisure travel accounting for the


                                       3
<PAGE>
 
balance. Airline ticket sales by travel agencies increased at a rate of
approximately 10.5% for calendar year 1997, and have increased approximately 66%
since 1988, according to recent industry reports.

        Travel agencies serve both their customers and travel suppliers.
Agencies have traditionally served their customers by booking travel
reservations with travel suppliers and providing information regarding the array
of travel options available. The agencies review, analyze and simplify the range
of information concerning competing suppliers, schedules and prices to provide
customers with relevant and useful choices. In addition, agencies servicing
corporate customers offer customized reports and other management tools that
facilitate the development and monitoring of corporate travel policies. Agencies
also serve travel suppliers by acting as their primary distribution channel for
information and booking services. Travel agencies derive their revenue from
commissions generated by airline, rental car and hotel bookings, from management
fees paid by corporate customers, and from service fees paid by customers.

        The corporate travel management industry has undergone significant
changes since 1995, due in part to the reduction in commission revenues from
airline carriers, increasing industry reliance on technology and the
concentration of the industry's customer base. Navigant believes that
significant technological and financial resources are required to compete in
today's corporate travel market, and that larger corporate travel agencies may
therefore have a competitive advantage. Accordingly, Navigant believes the
business travel agency industry is undergoing a period of consolidation and that
significant growth opportunities exist. Navigant believes that large agencies
providing integrated systems from purchasing to payment will eventually dominate
the industry.

        The industry's role and capacity as a distribution channel, and its
relationship with both customers and suppliers, is also undergoing significant
changes as a result of the Internet, computer on-line services and other
technological innovations. Navigant believes these innovations offer
opportunities for travel agencies to increase the efficiency of their
distribution systems and enhance services provided to travelers and corporate
travel managers.


BUSINESS STRATEGY

        Navigant's objective is to be a premier provider of corporate travel
management services to middle market and larger companies around the world. To
accomplish this objective, Navigant has a focused business strategy based upon
the following key principles:

        .  Focusing on corporate travel. Navigant's customers are primarily
        middle market and larger corporations, which typically require the
        expertise and efficiencies offered by multi-regional professional
        service providers. Navigant provides these customers with end-to-end
        systems integration of their corporate travel: from consulting on the
        development of corporate travel policies, negotiating with frequently-
        used travel suppliers and making reservations, to providing corporate
        management with detailed accounting, travel expense and travel activity
        reports.

        .  Maintaining personalized customer service. Navigant's strategy is to
        combine the resources and efficiencies of a large, national "mega-
        agency" with the responsive, personalized service of local and regional
        travel agencies. Although the mega-agencies have the resources to manage
        and service large national accounts efficiently, they have not
        maintained a reputation for delivery of personal service. Navigant
        believes that its regional business focus, which allows it to emphasize
        customer service and to offer its customers dedicated, local service, is
        a key difference between it and its other large competitors.


                                       4
<PAGE>
 
        .  Operating with decentralized management structure. Navigant believes
        that its local management teams have a thorough understanding of their
        respective geographic markets and businesses and have developed strong
        relationships with their customers and suppliers. Navigant intends to
        capitalize on its local market expertise and client relationships by
        utilizing a decentralized management structure. Even as Navigant
        centralizes administrative and technology systems, local management will
        continue to handle daily interactions with customers and operate their
        businesses with an appreciation of their particular local and regional
        markets. Navigant's executive management team will work closely with
        local and regional offices to coordinate, integrate and expand their
        service offerings. Navigant also intends to use appropriate incentive
        compensation, including stock ownership, options, or cash bonuses, to
        ensure that local management interests and Navigant objectives remain
        aligned.

        . Achieving operating efficiencies. Navigant's strategy is to reduce
        costs as a percentage of sales by taking advantage of purchasing,
        administrative and other operating efficiencies which it believes can be
        achieved with the Company's existing (and potentially increasing) size
        and scale. Navigant believes that it will be able to achieve operating
        efficiencies by eliminating redundant facilities, reducing overhead and
        combining certain general and administrative functions, such as
        accounting and reporting of airline ticket sales to Airlines Reporting
        Corporation ("ARC"), 24-hour toll-free number emergency service,
        research and development, purchasing and data processing. Navigant also
        believes that economies can be achieved in contracting for insurance,
        financial management, human resources and legal support.

        .  Utilizing technology to improve service and reduce cost. Navigant
        intends to continue pursuing systems and technological advancement to
        provide the most complete, accurate and current information about travel
        services and reservations to its customers. Certain of Navigant's
        subsidiaries have developed operating and technology systems designed to
        improve and enhance their operations, including a fully-automated
        quality assurance and cost savings program. See "Services - Use of
        Technology" in Items 1. and 2. Navigant intends to utilize the Internet,
        computer on-line booking services and other technological innovations to
        enhance its ability to service its customers efficiently and
        conveniently and to reduce the cost of transactions to its customers.

GROWTH STRATEGIES

        Navigant plans to achieve its objective of being a premier provider of
corporate travel management services to middle market and larger companies
around the world by implementing an internal growth strategy and pursuing an
aggressive acquisition program.

        .  Implementing internal growth strategy. The key elements of Navigant's
        internal growth strategy are as follows:

                        Generate new customers through an aggressive marketing
                        ------------------------------------------------------
           program.  Navigant intends to expand its customer base by
           --------
           capitalizing on the breadth of its services, its size, its geographic
           scope and its financial resources. The Company believes that its
           nationwide presence will attract corporate customers that have
           locations in more than one geographic region.

                        Continue to reduce customer costs.  Navigant intends to
                        ----------------------------------
           continue developing its planning, consulting and other management
           services to help clients


                                       5
<PAGE>
 
           achieve their travel objectives at the lowest feasible cost. In
           addition, Navigant's shift toward a revenue structure based primarily
           on management fees enables Navigant to share with customers the cost
           savings it achieves through operating efficiencies. See "Revenue
           Sources" in Items 1. and 2.

                                Implement best practices.  Navigant believes
                                -------------------------
           that the ability of its different operating units to access and share
           the collective experience and expertise of its management gives it
           competitive advantages in the industry. Navigant seeks to identify
           certain best practices in each of its operating units that can be
           implemented in other operating units, and therefore generate
           incremental revenue, reduce costs, and enhance profitability. For
           example, Navigant intends to identify the best applications among the
           software and information technology of each of its subsidiaries.

                                Achieve economies of scale.  Navigant believes
                                ---------------------------
           that it can achieve economies through the integration of its back-
           office operations, technology development and information and
           management systems of its current operations. For instance, Navigant
           has begun implementing a single, Company-wide information technology
           platform to service its accounting and reporting requirements.
           Navigant believes that it can benefit from greater purchasing power
           in such key expense areas as telecommunications, advertising,
           insurance, courier expenses and employee benefits. Navigant also
           believes that it can reduce total operating expenses by eliminating
           or consolidating certain duplicative administrative functions, such
           as ARC processing, 24-hour toll-free number emergency services and
           research and development.

        .  Pursuing an aggressive acquisition program to further consolidate the
        industry. Navigant believes that the travel service industry is highly
        fragmented with significant opportunities to consolidate through
        selective acquisitions of leading regional and local companies. Navigant
        will seek to acquire companies that (i) have demonstrated growth and
        profitability, (ii) have desirable geographic locations, (iii) are run
        by successful, experienced entrepreneurs whom Navigant will generally
        endeavor to retain, (iv) predominantly serve the corporate market and
        (v) have an emphasis on customer service. Navigant believes that its
        acquisition strategy will enable it to achieve operating efficiencies
        through consolidation of purchasing and various administrative
        functions, while freeing regional and local management to focus on
        service and customer satisfaction. Navigant believes that opportunities
        exist for global expansion. Navigant, which already has operations in
        Canada and the United Kingdom, also intends to continue seeking
        opportunities for international expansion through strategic
        international acquisitions and through internal expansion into global
        markets.

        Navigant routinely reviews, and conducts investigations of, potential
acquisitions of domestic and foreign travel agencies. When Navigant believes a
favorable opportunity exists, Navigant seeks to enter into discussions with the
owners of such businesses regarding the possibility of an acquisition by
Navigant. At any given time, Navigant may be in discussions with one or more
travel agency owners.

SERVICES

Travel Management Services


                                       6
<PAGE>
 
        Navigant provides the full range of corporate travel management
services, including: reservations by telephone, facsimile, Internet and direct
access; ticketing; accounting; information and management reporting; assistance
in planning and organizing incentive trips, corporate meetings and events; and
travel management consulting services. In providing these services, Navigant
seeks to assist corporations in managing and controlling their travel costs.

        Navigant books travel reservations for its customers with a variety of
travel suppliers, including airlines, hotels and rental car companies. In
calendar year 1997, the travel agencies that comprise Navigant booked $1.42
billion in airline ticket sales, or approximately 2.6 million airline tickets
(on a pro forma basis). In order to improve customer value, Navigant uses
several computer reservation systems to book airline tickets, hotel reservations
and rental car reservations. Navigant uses three major systems, SABRE,
Galileo/Apollo and Worldspan. After reserving travel arrangements for its
customers, Navigant issues tickets, both paper and electronic, and provides its
customers with detailed itineraries, which include confirmation numbers for
hotel and car rental reservations. Navigant also provides a 24-hour toll-free
emergency number which its customers can access for emergency assistance.

        For its business customers, Navigant provides various travel management
services. These include tracking and reporting travel expenses, providing
reports to management summarizing travel patterns and policy, and identifying
deviations from the customer's travel policies. See "Services - Use of
Technology" in Items 1. and 2. Navigant can also assist its business customers
in the creation of their travel policies and can manage customer costs by
negotiating discounts and other benefits with travel suppliers, such as
airlines, hotels and car rental companies.

        In addition to corporate travel management, Navigant provides leisure
travel services to individuals and groups, as a small portion of its overall
business. Navigant derives part of its leisure travel business through its
existing corporate customer base. Certain of Navigant's regional offices also
actively advertise in the leisure travel market.

Use of Technology

        Navigant embraces technology as a key to future success in the travel
industry. Navigant's information technology can provide corporate travel
managers with extensive data about individual, departmental and company travel
activity and patterns. Navigant can use this information to consult with its
customers regarding the structure, operation and efficiency of a variety of
corporate travel policies. In addition, Navigant can provide corporate travel
managers with comprehensive information about cost saving opportunities for the
travel undertaken by their companies' employees.

        Navigant has developed a fully-automated quality assurance program,
AQUA/(R)/, which features both a quality auditing system and a computerized cost
avoidance system. AQUA's Trip Auditor system checks each travel record for
accuracy and completeness and repetitively searches airline seat maps for each
traveler's preferred seat assignments and frequent flier upgrade opportunities.
AQUA's FareBuster system is a computerized cost avoidance program which checks
each record for a lower airline fare or hotel rate and continuously checks wait
list flights and flight inventories for discount fares that become available
prior to travel. AQUA also advises travel managers of travelers who are not
taking advantage of the lowest fare. Although certain of Navigant's regional
agencies do not use the AQUA system, Navigant intends to install the system
throughout its offices.

        In addition, Navigant has recently developed an Internet system that
allows travel managers and other executives to view their company's travel
activities 24 hours a day using a password


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protected system. The user can view both pre-trip and post-trip information
sorted at every level of corporate organization, from individual traveler to
department, division or company.

Distribution of Services

        Navigant provides corporate travel management services to its customers
through several channels, including on-site travel agencies, regional travel
agency offices and on-site satellite ticket printers ("STPs").

        Navigant currently has approximately 244 on-site travel operations on
customer premises, where it provides customized trip planning, reservation and
ticketing services to the employees of corporate customers. On-site operations
are typically desirable for customers with airline expenditures in excess of
$1.0 million per year. Through an on-site office, Navigant is able to work one-
on-one with the customer's travel manager to meet the customer's travel needs,
including the need for customized corporate travel information and negotiations
with travel suppliers frequently used by the customer.

        Navigant has approximately 107 regional travel agency offices. These
offices are typically used by corporate customers with less than $1.0 million in
travel expenditures per year. The regional travel agency offices provide local
companies with comprehensive travel management services, including trip
planning, reservation and ticketing services, accounting, corporate travel
reporting, negotiations with frequently used travel suppliers and consulting.
The regional nature of these offices allows them to leverage their local market
expertise and to provide quick, responsive and personalized service. In
addition, regional travel agency offices provide backup to nearby on-site
locations.

        Navigant also operates approximately 274 STPs at customer locations
across the country. Navigant uses these printers to distribute tickets instantly
to customers' field locations that have enough volume to justify the STP.
Locations with lower volume can receive tickets via overnight delivery services.
Navigant believes that the advent of electronic ticketing will eventually
eliminate the need for STPs and overnight delivery.

        Navigant has entered into arrangements with third parties pursuant to
which it fulfills travel reservations placed on the Internet. In addition,
Navigant, through its regional offices, has several sites on the World Wide Web
where individual customers can, among other things, check flight times, make
reservations, access and sort password-protected corporate travel data, find
restaurants and automatic teller machines, and access the latest currency
conversions.

        Navigant also offers desktop reservation services to its customers. This
distribution method offers customers the option of performing reservation
services directly, while the travel agent provides a supporting role. The travel
agent's role includes performing quality control on the reservation, travel
policy compliance, assisting the traveler with the use of the reservation system
and issuing and delivering tickets reserved by the customer. Additionally, the
travel agent reports to management on matters such as pre- and post-travel
activity, cost saving opportunities and the development and assessment of the
company's travel policy and negotiated rate opportunities.

REVENUE SOURCES

        Navigant generates revenues principally from (i) base and incentive
override commissions on air travel tickets, (ii) fees for services rendered to
customers and (iii) commissions on hotel reservations and car rentals. In
accordance with industry practice, Navigant receives a commission on each
domestic and international air travel ticket that it issues of approximately 8%,
with a


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<PAGE>
 
commission cap of $25 on domestic one-way air travel tickets and $50 on domestic
round-trip tickets. Commissions on international tickets are not subject to a
commission cap. Navigant has also entered into agreements with major airlines
for the payment of "incentive override commissions" in addition to the base
commissions Navigant receives. Under such agreements, the airlines generally
award additional commissions on domestic and international air travel if the
volume of Navigant's ticket sales surpasses specified thresholds, which
typically are based on the airlines' share of the relevant markets. Furthermore,
Navigant receives a commission equal to approximately 10% of the hotel rate for
hotel reservations that it makes and a commission equal to approximately 5% of
the base rental car rate for rental car reservations that it makes.

        In response to reductions in the commissions paid to travel agents and
consistent with growing industry practice, Navigant has entered into management
contracts with many of its corporate customers. Under these contracts, Navigant
typically deducts its direct operating expenses, indirect overhead costs and a
management fee from commission revenues collected from travel arrangements made
on behalf of the customer. If the commission revenues collected exceed the
amounts deducted, Navigant may share a negotiated amount of the excess with the
customer. If the commission revenues do not cover the amounts deducted, the
customer pays the difference to Navigant. Fee income recognized under management
contracts has historically been paid from commissions paid by travel suppliers.
As a result, Navigant does not prepare separate reports distinguishing payments
under management contracts from commission income.

        After the airlines instituted the commission cap in 1995, and reduced
base commissions to approximately 8% in October 1997, travel agencies, including
Navigant, began charging transaction fees for some services to non-contract
customers. Navigant typically charges between $10 and $15 per ticket for tickets
issued to customers who do not have a management contract with Navigant.

        Despite the management fees increasingly being charged to customers
since airlines reduced commissions, it is Navigant's belief that corporate
customers will continue to use travel agents to obtain services not available
from travel suppliers, and to take advantage of the agents' informational
resources. The costs incurred by a corporate customer for processing
reservations and analyzing the voluminous information available regarding travel
services would probably exceed the fees charged by a travel agency. In addition,
the management fee structure enables the customer to benefit from operating
efficiencies and other cost reductions that Navigant is able to achieve.
Moreover, an internal travel management capability would fall outside the core
business expertise of most companies. Customers have the option of contracting
directly with airlines and other travel suppliers, but at the risk of increased
costs, inadequate information and a substantial time investment.

        Navigant also provides group and leisure travel services, largely to its
corporate customers. Navigant's leisure travel services include booking airline
tickets, hotel reservations, car rentals, tours, cruises and specialty travel
packages. As is the case with non-contract corporate customers, Navigant usually
charges between $10 and $15 per airline ticket for tickets issued to leisure
customers.

COMPETITION

        Navigant competes with a variety of other providers of travel and 
travel-related products and services. Its principal competitors are (i) other
travel agencies and other distributors of travel services, (ii) travel suppliers
offering their products and services directly to consumers and (iii) various on-
line services available on the Internet.


                                       9
<PAGE>
 
        Navigant faces competition from local, regional and large travel
agencies. Local and regional agencies often have a strong presence in particular
geographic areas and benefit from a detailed knowledge of their particular
markets. Large travel agencies and other travel distributors may have
substantial resources and the scale to achieve certain purchasing and operating
efficiencies. In addition, travel suppliers, including airlines, hotels and
rental car companies, are increasingly offering their products and services
directly to consumers through the Internet and computer on-line services.
Because of low barriers to entry in the travel service industry, Navigant
constantly faces competition from possible new entrants. See Item 7.
"Management's Discussion and Analysis of Financial Condition and Results of
Operations - Risk Factors - Substantial Competition and Industry Consolidation;
New Methods of Distribution."

        Navigant believes that it competes for customers based upon service,
price and specialized knowledge. Navigant believes that it is well-positioned to
compete on these bases due to its combination of size and regional focus.
Navigant uses its size to achieve operating efficiencies by implementing
customized and industry-standard technologies and by consolidating
administrative functions. Navigant's size also provides opportunities to
negotiate favorable arrangements with travel suppliers, such as airlines, hotels
and rental car companies. Navigant's regional focus, conversely, fosters
personalized customer service and specialized local market knowledge, which
helps improve customer service and expand the Company's customer base.

MARKETING AND SALES

        Navigant's marketing continually targets both new and existing
customers. Navigant's sales staff identifies potential customers, and develops
opportunities to provide additional travel services to existing customers. Over
the past few years, travel policy and travel purchasing decisions in larger
companies have been centralized in purchasing departments, with travel managers,
or within the offices of chief financial officers. The selection of a travel
agency has also become more formal, with larger accounts soliciting bids through
"requests for proposals." Navigant has adapted to these changes by relying on a
sales force specially trained in the business of corporate travel, supported by
experienced marketing staff. Navigant has approximately 100 employees in its
sales and marketing departments.

        Navigant also plans to utilize co-branding to enhance its national
identity. Navigant expects that each of its subsidiaries will use the Company's
name and its own name together in its advertising and marketing efforts.

MANAGEMENT INFORMATION SYSTEMS

        Navigant uses networked management information systems for financial
management, reporting, and communication. These systems provide management with
current financial information from all Navigant offices, and allow management to
share that information easily and quickly with others. The systems also allow
management to communicate efficiently with employees and each other throughout
the business day. Navigant employs technicians to administer, install, and
maintain its computer hardware and software, as well as computer programmers to
create software solutions for Navigant and its customers. Navigant has begun
implementing a single, Company-wide information technology platform to service
its accounting and reporting requirements, and expects the new system to be in
place Company-wide by the end of its 1998 fiscal year, which will occur in April
1999.

YEAR 2000 ISSUES


                                       10
<PAGE>
 
        Navigant is addressing the Year 2000 issues relating to its financial
accounting system by upgrading its financial accounting software to a program
that is Year 2000 compliant. This upgrade is being done in conjunction with
Navigant's shift towards an integrated system for all of its operating
subsidiaries and, therefore, Navigant expects that the upgrade to Year 2000
compliant software will not result in any material capital expenditure above and
beyond that which would have been incurred to integrate the Company's systems.
Navigant expects the new system to be in place Company-wide by the end of its
1999 fiscal year. Other significant software used in the Company's operations,
such as its computerized reservation system, is provided by third-party vendors,
who have represented that their software will be Year 2000 compliant.

EMPLOYEES

        As of July 17, 1998, Navigant had approximately 2,400 full-time
employees, none of which are subject to collective bargaining agreements. The
Company believes that it enjoys good relations with its employees.

PROPERTIES

        As of July 17, 1998, Navigant operated at 107 travel agency facilities,
three of which are owned and 104 of which are leased. The following are material
properties:

<TABLE>
<CAPTION>
                                       APPROXIMATE 
                                         SQUARE        OWNED/ 
LOCATION                                 FOOTAGE       LEASED        EXPIRATION                  
- --------                               -----------     ------        ----------                  
<S>                                    <C>             <C>        <C>                                 
Santa Ana, California................     22,852       Leased     October 31, 1998
Alexandria, Virginia.................      6,000       Leased     December 13, 1998
New Orleans, Louisiana...............      2,521       Leased     August 31, 1998
Stamford, Connecticut................     10,000       Owned      N/A
Seattle, Washington..................     18,500       Leased     July 31, 2001
Cambridge, Massachusetts.............     15,500       Leased     December 31, 2001
Englewood, Colorado..................     49,900       Owned      N/A
Grand Rapids, Michigan...............     29,142       Owned      N/A
Edina, Minnesota.....................     12,600       Leased     May 31, 2003
Houston, Texas.......................      6,247       Leased     December 31, 1998
Vancouver, British Columbia..........      6,684       Leased     May 31, 2001
Baltimore, Maryland..................      4,469       Leased     September 30, 2000
</TABLE>

        The office building owned by Navigant and located at 84 Inverness Circle
East, Englewood, Colorado is subject to first and second deeds of trust. The
first deed of trust secures payment of a Promissory Note dated May 16, 1995 and
payable to Colorado National Bank, in the principal amount of $1,556,000. The
second deed of trust secures payment of a Promissory Note dated June 20, 1995
and payable to Colorado National Bank, in the principal amount of $225,000.

        The portions of the office building owned by Navigant and located at 112
Prospect Street, Stamford, Connecticut are subject to a mortgage securing
payment of a Promissory Note payable to First County Bank, in the principal
amount of $451,000.

        Navigant is evaluating the possibility of entering into sale-leaseback
transactions with respect to its owned properties in Stamford, Connecticut and
Grand Rapids, Michigan.


                                       11
<PAGE>
 
        Navigant believes that its properties are adequate to support its
operations for the foreseeable future.


ITEM 3.   LEGAL PROCEEDINGS.
- ----------------------------

        Navigant is involved in various legal actions arising in the ordinary
course of business. Navigant believes that none of these actions will have a
material adverse effect on its business, financial condition and results of
operations.

ITEM 4.   SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.
- ------------------------------------------------------------- 

        Not applicable.


                                       12
<PAGE>
 
                                    PART II
                                    -------

ITEM 5.   MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS.
- --------------------------------------------------------------------------------

        The Company's Common Stock ("Common Stock") is quoted on the Nasdaq
Stock Market National Market under the symbol "FLYR." The following table sets
forth, for the period indicated, the range of high and low sales prices per
share of Common Stock, as reported on the Nasdaq Stock Market National Market:

                                                         HIGH            LOW
                                                         ----            ---
1998
- ----

First Quarter (June 9, 1998 through July 17, 1998)      $9 1/4          6 1/8

        At July 17, 1998, the last reported sale price of the Common Stock was
$8.00 per share, and the number of holders of record of the Common Stock was
approximately 3,825.

        The Company has not declared or paid dividends on its Common Stock since
its formation, and the Company does not anticipate paying dividends in the
foreseeable future. The decision whether to apply legally available funds to the
payment of dividends on Navigant Common Stock will be made by the Board of
Directors from time to time in the exercise of its business judgment, taking
into account, among other things, Navigant's results of operations and financial
condition, any then existing or proposed commitments by Navigant for the use of
available funds, and Navigant's obligations with respect to the holders of any
then outstanding indebtedness or preferred stock. Furthermore, Navigant's
ability to pay dividends may be restricted from time to time by financial
covenants in its credit agreements.

        The Company's registration statement on Form S-1 (SEC File No. 333-
46539) covering the Company's initial public offering (the "Offering") of
2,000,000 shares of Common Stock at $9.00 per share, was declared effective on
June 9, 1998. Smith Barney Inc., NationsBanc Montgomery Securities LLC and
Raymond James and Associates , Inc. acted as representatives for the
underwriters. The gross proceeds to the Company in the Offering were $18,000,000
and the expenses incurred were as follows: (i) $1,260,000 for the underwriters
discount and non-accountable expense allowance; and (ii) approximately
$1,500,000 for other expenses, including legal, accounting and printing fees.
The Company used the net proceeds in the Offering of approximately $15,240,000
to repay a portion of the $16,400,000 of indebtedness from NationsBank, N.A.
(See Item 7. "Management's Discussion and Analysis of Financial Condition and
Results of Operations Liquidity and Capital Resources") that was incurred at the
time of the Travel Distribution to refinance intercompany indebtedness to U.S.
Office Products.

        During the fiscal year ended April 25, 1998, the Company has issued and
sold unregistered securities as set forth below:

                On February 13, 1998, 1,000 shares of Common Stock was issued to
                U.S. Office Products for the purchase price of $1,000 in
                reliance upon an exemption from registration found in Section
                4(2) of the Securities Act of 1933, as amended.


                                       13
<PAGE>
 
ITEM 6.   SELECTED CONSOLIDATED FINANCIAL DATA.
- -----------------------------------------------

                            SELECTED FINANCIAL DATA
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
                                        
<TABLE>
<CAPTION>
                                                                      
                                                                                                               
                                     Fiscal Year Ended        Four Months        Year Ended December 31,
                                     -----------------           Ended           -----------------------
                                  April 25,     April 26,      April 30, 
                                    1998          1997           1996         1995        1994        1993
                                    ----          ----           ----         ----        ----        ----
<S>                               <C>           <C>           <C>           <C>         <C>         <C>
STATEMENT OF INCOME DATA:
Revenues........................  $120,424      $57,677       $18,009       $45,267     $34,569     $32,838
Operating expenses..............    69,643       31,541         9,491        25,836      19,692      17,153
                                  --------      -------       -------       -------     -------     -------
Gross profit....................    50,781       26,136         8,518        19,431      14,877      15,685
General and administrative          
 expense........................    38,531       19,684         6,660        15,221      11,651      11,647
Amortization expense............     2,353          548           128           342         221         197
Non-recurring restructuring and
 goodwill impairment costs......     2,263        1,156
                                  --------      -------       -------       -------     -------     -------
Operating income................     7,634        4,748         1,730         3,868       3,005       3,841
Interest expense................       695          587           173           515         118         139
Interest income.................      (413)        (445)         (109)         (352)       (253)       (231)
Other (income) expense..........      (106)         118            20            42          48          55
                                  --------      -------       -------       -------     -------     -------
Income before provision for
 income taxes...................     7,458        4,488         1,646         3,663       3,092       3,878
 
Provision for income taxes......     4,081        1,145           255           565          18          97
                                  --------      -------       -------       -------     -------     -------
Net income......................  $  3,377      $ 3,343       $ 1,391       $ 3,098     $ 3,074     $ 3,781
                                  ========      =======       =======       =======     =======     =======
Net income per share:
 Basic.........................   $   0.28      $  0.37       $  0.18       $  0.52     $  0.67     $  0.85
 Diluted.......................   $   0.28      $  0.36       $  0.18       $  0.52     $  0.67     $  0.85
Weighted average common shares
 outstanding:
 Basic.........................     11,956        9,003         7,750         5,906       4,556       4,426
 Dilute........................     12,193        9,176         7,910         6,002       4,570       4,426
</TABLE>

<TABLE>
<CAPTION>
                                                                            December     December     December
                                  April 25,     April 26,     April 30,        31,          31,          31,
                                    1998          1997          1996          1995         1994         1993
                                    ----          ----          ----          ----         ----         ----
<S>                               <C>           <C>           <C>           <C>          <C>          <C>
Balance Sheet Data:
Working capital.................  $ 11,880      $ 1,281       $ 4,338       $ 4,288      $ 4,366      $ 5,051
Total assets....................   138,752       29,339        25,692        25,258       14,602       15,487
Long-term debt, less current         
 portion........................     2,430        2,012         6,366         8,160        3,455        3,909
Long-term payable to U.S.
 Office Products................    12,668          787
Stockholder's equity............   102,039       13,483        11,221         9,187        7,736        7,914
</TABLE>


                                       14
<PAGE>
 
ITEM 7.   MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
- -------------------------------------------------------------------------
RESULTS OF OPERATIONS.
- ----------------------

INTRODUCTION

        Navigant, which combines twelve regional corporate travel agencies,
provides corporate travel management services and, to a more limited extent,
other travel services, throughout the United States, in Canada and in the United
Kingdom.

        The Company's consolidated financial statements give retroactive effect
to the four business combinations accounted for under the pooling-of-interests
method during the period from January 1997 through April 1997 (the "Pooled
Companies") and include the results of operations of the companies acquired in
business combinations accounted for under the purchase method from their
respective dates of acquisition. Prior to their respective dates of acquisition
by U.S. Office Products, the Pooled Companies reported results on years ending
on December 31. Upon acquisition by U.S. Office Products and effective for the
fiscal year ended April 26, 1997 ("fiscal 1997"), the Pooled Companies changed
their year-ends from December 31 to conform to U.S. Office Products' fiscal
year, which ends on the last Saturday in April.

        The Company generates revenues principally from (i) base and incentive
override commissions on air travel tickets, (ii) fees for services rendered to
customers and (iii) commissions on hotel reservations and car rentals. Air
travel ticketing generates the largest portion of the Company's revenues. In the
fiscal year ended April 25, 1998, the fiscal year ended April 26, 1997 and the
calendar year ended December 31, 1995, air travel commissions, including both
base commissions and incentive override commissions, accounted for approximately
64.9%, 73.1% and 78.9% respectively, of the Company's revenues.

        The methods by which the airlines compensate travel agents have changed
considerably in recent years and continue to be in flux. Historically, the
airlines paid a percentage commission on ticket price for each domestic and
international air travel ticket issued by a travel agent. Subsequent to 1995,
most major United States airlines imposed commission caps of $25 on domestic
one-way air travel and $50 on domestic round-trip tickets. Commissions on
international tickets are not subject to a cap. In October 1997, the airlines
reduced base commissions on tickets to approximately 8% of the ticket price. The
reduction of base commissions has reduced the Company's gross revenue and gross
margin below historical levels.

        In response to the reductions in the commissions paid to travel agents,
travel agents are in the process of changing their financial arrangements with
their corporate customers either by implementing management contracts, in the
case of middle market and larger customers, or by charging transaction fees.
Under management contracts, the Company typically deducts its direct operating
expenses, indirect overhead costs and a management fee from commission revenues
collected for travel arrangements made on behalf of the customer. If the
commission revenues exceed the amounts deducted, the Company may share a
negotiated amount of the excess with the customer. If the commission revenues do
not cover the amounts deducted, the customer pays the difference to the Company.
Fee income recognized under management contracts has historically been derived
from commissions paid by the airlines. As a result, the Company does not prepare
separate reports distinguishing payments under management contracts from air
travel commission income. Management believes that the implementation of these
measures will ultimately mitigate the negative impact that the commission
reduction has had on gross revenue and gross margin.

        After the airlines instituted the commission cap in 1995 and reduced
base commissions in October 1997, travel agencies, including the Company, began
charging transaction fees for some services to non-contract customers. The
Company typically charges between $10 and $15 per ticket for tickets issued to
customers that do not have a management contract with the Company.


                                       15
<PAGE>
 
        The remainder of Navigant's revenues derive largely from commissions on
hotel reservations and car rentals. In accordance with industry practice, the
Company receives a commission equal to approximately 10% of the hotel rate for
each hotel reservation and 5% of the base rental car rate for each rental car
reservation that it makes. Some of the Company's customers negotiate special
hotel rates that do not produce commissions. In the fiscal year ended April 25,
1998, the fiscal year ended April 26, 1997 and the calendar year ended December
31, 1995, hotel and rental car commissions accounted for approximately 14.0%,
11.9% and 9.4% respectively, of Navigant's revenues.

        As part of the Company's increased focus on operational matters, the
Company expects to undertake cost reduction measures including the elimination
of duplicative facilities, the consolidation of certain operating functions, and
the deployment of common information systems. The implementation of the cost
reduction measures may involve the incurrence by the Company of certain
restructuring costs. However, at the present time, no formal plans to implement
any restructuring have been developed. Once developed, any such plans will
necessarily require review by the Company's senior management and the
implementation of such plans would not be initiated prior to the receipt of
proper authorization of the Company's Board of Directors. Based on the
additional time and resources expected to be involved in the development, review
and approval of any such restructuring plans, the Company cannot presently
predict if a restructuring charge will be incurred and, if incurred, the timing
or overall magnitude of such a charge.

        The following discussion should be read in conjunction with the
Company's consolidated financial statements and related notes thereto appearing
elsewhere in this Annual Report.


                                       16
<PAGE>
 
RESULTS OF OPERATIONS

        The following table sets forth various items as a percentage of revenues
for the fiscal years ended April 25, 1998 and April 26, 1997 and for the
calendar year ended December 31, 1995.

<TABLE>
<CAPTION>
                                                             For the Fiscal Year Ended               For the Year
                                                 -------------------------------------------------      Ended 
                                                       April 25,                 April 26,           December 31, 
                                                          1998                     1997                  1995 
                                                 ----------------------  -------------------------   ------------
<S>                                              <C>                     <C>                         <C>
Revenues................................                 100.0%                   100.0%                100.0%   
Operating Expenses......................                  57.8                     54.7                  57.1          
                                                         -----                    -----                 -----          
  Gross profit..........................                  42.2                     45.3                  42.9          
General and administrative expenses.....                  32.0                     34.1                  33.6          
Amortization expense....................                   2.0                      1.0                   0.8          
Non-recurring costs.....................                   1.9                      2.0                                
                                                         -----                    -----                 -----               
  Operating income......................                   6.3                      8.2                   8.5          
Interest expense, net...................                   0.2                      0.3                   0.4          
Other (income) expense..................                  (0.1)                     0.1                   0.1          
                                                         -----                    -----                 -----          
Income before provision for income taxes                   6.2                      7.8                   8.0          
Provision for income taxes..............                   3.4                      2.0                   1.2          
                                                         -----                    -----                 -----          
Net income..............................                   2.8%                     5.8%                  6.8%          
                                                         =====                    =====                 =====           
</TABLE>

CONSOLIDATED RESULTS OF OPERATIONS

        Fiscal Year Ended April 25, 1998, Compared to Fiscal Year Ended April
          26, 1997

        Consolidated revenues increased 108.8%, from $57.7 million for the
fiscal year ended April 26, 1997, to $120.4 million for the fiscal year ended
April 25, 1998. This increase was primarily due to the inclusion of the revenues
from the seven companies acquired in business combinations accounted for under
the purchase method during the fiscal year ended April 25, 1998 (the "Fiscal
1998 Purchased Companies"), from their respective dates of acquisition and to
sales to new and existing customer accounts.

        Gross profit increased 94.3%, from $26.1 million, or 45.3% of revenues,
for the fiscal year ended April 26, 1997 to $50.8 million, or 42.2% of revenues,
for the fiscal year ended April 25, 1998. The decrease in gross profit as a
percentage of revenues was due primarily to the inclusion of the Fiscal 1998
Purchased Companies. The Fiscal 1998 Purchased Companies have lower gross
margins as a percentage of revenue due to a lower proportion of revenues being
derived from international air sales and to higher operating cost structures as
a result of their geographic locations.

        General and administrative expenses increased 95.7%, from $19.7 million,
or 34.1% of revenues, for the fiscal year ended April 26, 1997 to $38.5 million,
or 32.0% of revenues, for the fiscal year ended April 25, 1998. The decrease in
general and administrative expenses as a percentage of revenues was due
primarily to a reduction in executive compensation expense at the Pooled
Companies. Prior to being acquired by the Company, many of the Pooled Companies
were privately held corporations that paid compensation and bonuses
substantially in the amount of their net income. Additionally, the fixed general
and administrative expenses were spread over a larger revenue base.

                                       17
<PAGE>
 
        Amortization expense increased from $548,000, or 1.0% of revenues, for
the fiscal year ended April 25, 1997 to $2.4 million, or 2.0% of revenues, for
the fiscal year ended April 25, 1998. This increase is due exclusively to the
increase in the number of purchase acquisitions included in the results for the
fiscal year ended April 25, 1997 versus the fiscal year ended April 25, 1998.

        The Company incurred non-recurring acquisition costs of $1.2 million
during the fiscal year ended April 26, 1997, in connection with the acquisition
of the Pooled Companies. These non-recurring acquisitions costs included
accounting, legal and investment banking fees, real estate and environmental
assessments and appraisals and various regulatory fees. The Company incurred
during the fiscal year ended April 25, 1998 non-recurring strategic
restructuring costs of $1.0 million in connection with the Travel Distribution
as an allocation from U.S. Office Products and $1.3 million from other
operational restructuring costs and goodwill impairment activities. On March 13,
1998, the Company received 90 days notice of termination of a business
relationship. The Company had provided travel administration services to this
customer under a five-year agreement based on a fee per transaction basis, with
all commissions being remitted back to this customer. During the fiscal year
ended April 25, 1998, this relationship contributed approximately $600,000 to
net operating income. During March 1998, the Company wrote-off $613,000 in
intangible assets relating to the original acquisition of this contract. In
addition to this charge, the Company took an additional charge in April 1998 of
approximately $650,000 associated with the disposition of certain equipment,
severance charges and other costs associated with a change in operational
strategy to a centralized management structure at one of its locations. This
switch to a centralized management structure from a regional structure at this
location is consistent with the existing structure at the other regional travel
agencies acquired.

        Provision for income taxes increased from $1.1 million for the fiscal
year ended April 26, 1997 to $4.1 million for the fiscal year ended April 25,
1998, reflecting effective income tax rates of 25.5% and 54.7%, respectively.
The low effective income tax rate for the fiscal year ended April 26, 1997,
compared to the federal statutory rate of 35.0%, was primarily due to the fact
that several of the companies included in the results of such period, which were
acquired in business combinations accounted for under the pooling-of-interests
method, were not subject to federal income taxes on a corporate level as they
had elected to be treated as subchapter S corporations prior to being acquired
by the Company ("Subchapter S Companies"). The high effective income tax rate
for the fiscal year ended April 25, 1998 was due primarily to certain of the
Pooled Companies no longer being treated as subchapter S corporations and,
therefore, being subject to federal income taxes and due to an increase in
nondeductible goodwill amortization resulting from the acquisitions of the
Fiscal 1998 Purchased Companies.

        Fiscal Year Ended April 26, 1997 Compared to Calendar Year Ended
          December 31, 1995

        Consolidated revenues increased 27.4%, from $45.3 million in 1995, to
$57.7 million in fiscal 1997. This increase was due primarily to the inclusion
of revenues from a company acquired by one of the Pooled Companies during 1995
in a business combination accounted for under the purchase method (the "1995
Purchased Company") for all of fiscal 1997 and only a portion of 1995.

        Gross profit increased 34.5%, from $19.4 million, or 42.9% of revenues,
in 1995 to $26.1 million, or 45.3% of revenues, in fiscal 1997. The increase in
gross profit as a percentage of revenues was due primarily to a shift in the mix
of revenues to higher margin services such as international air sales and tours
and cruise sales.

        General and administrative expenses increased 24.3%, from $15.2 million,
or 33.6% of revenues, in 1995 to $19.7 million, or 34.1% of revenues, in fiscal
1997. The increase in general and administrative expenses as a percentage of
revenues was primarily due to the inclusion, for all of fiscal 1997 and a
portion of 1995, of the 1995 Purchased Company, which had higher general and
administrative expenses as a percentage of revenues.


                                       18
<PAGE>
 
        The Company incurred non-recurring acquisition costs of $1.2 million in
fiscal 1997, in connection with the acquisition of the Pooled Companies. These
non-recurring acquisitions costs included accounting, legal and investment
banking fees, real estate and environmental assessments and appraisals and
various regulatory fees.

        Provision for income taxes increased from $565,000 in 1995 to $1.1
million in fiscal 1997, reflecting effective income tax rates of 15.4% and
25.5%, respectively. The low effective income tax rates in 1995 and fiscal 1997,
compared to the federal statutory rate of 35.0%, was primarily due to the fact
that several of the companies included in the results of such periods, which
were acquired in business combinations accounted for under the pooling-of-
interests method, were Subchapter S Companies. The difference in the effective
tax rate between the two periods was attributable principally to differences in
the relative operating performance in such periods of such Subchapter S
Companies and companies subject to federal income taxes on a corporate level.


LIQUIDITY AND CAPITAL RESOURCES

        At April 25, 1998, the Company had cash of $8.2 million and working
capital of $11.9 million. The Company's capitalization, defined as the sum of
long-term debt, long-term payable to U.S. Office Products and stockholder's
equity, at April 25, 1998 was approximately $117.1 million. On a pro forma
basis, giving effect to the distribution, at April 25, 1998 the Company had
working capital of $3.5 million and capitalization of $110.7 million. The
decreases in pro forma working capital and capitalization are a result of pro
forma adjustments reflecting the Company's (i) using its cash to pay a long-term
payable to U.S. Office Products and (ii) assuming certain liabilities in
connection with the Distribution Agreement.

        During the fiscal year ended April 25, 1998, net cash provided by
operating activities was $2.3 million. Net cash used in investing activities was
$1.6 million, including $2.9 million for additions to property and equipment,
such as computer equipment and office furniture, and $600,000 to pay non-
recurring acquisition costs, partially offset by $1.4 million of cash acquired
with the Fiscal 1998 Purchased Companies. Net cash provided by financing
activities was $500,000, consisting of $8.2 million for the repayment of
indebtedness, partially offset by advances to the Company of $8.6 million from
U.S. Office Products.

        During the fiscal year ended April 26, 1997, net cash provided by
operating activities was $6.5 million. Net cash used in investing activities was
$3.1 million, including $1.8 million for an acquisition, $769,000 for additions
to property and equipment, such as computer equipment and office furniture, and
$539,000 to pay non-recurring acquisition costs. Net cash used in financing
activities was $2.1 million, including $4.6 million for the repayment of
indebtedness and $3.0 million for the payment of dividends, partially offset by
advances to the Company of $5.0 million from U.S. Office Products.

        During 1995, net cash provided by operating activities was $4.2 million.
Net cash provided by investing activities was $561,000, including $2.3 million
of cash received in conjunction with a purchase acquisition partially offset by
$1.9 million paid for additions to property and equipment, such as computer
equipment and office furniture. Net cash used in financing activities was $3.1
million, including $1.5 million for the repayment of indebtedness and $2.4
million for the payment of dividends, partially offset by proceeds from the sale
of $800,000 of common stock of one of the Pooled Companies.

        The Company's Offering of 2,000,000 shares of Common Stock at $9.00 per
share, was declared effective on June 9, 1998.  The gross proceeds to the
Company in the Offering were $18,000,000 and the expenses incurred were as
follows: (i) $1,260,000 for the underwriters discount and non-accountable
expense allowance; and (ii) approximately $1,500,000 for other expenses,
including legal, accounting and printing fees.


                                       19
<PAGE>
 
        In June 1998, the Company obtained a secured $60.0 million revolving
credit facility from NationsBank, N.A. as Administrative Agent. The credit
facility was subsequently increased to $75.0 million. The facility has been used
to pay off approximately $16.4 million of U.S. Office Products' debt that was
allocated to the Company pursuant to the Distribution Agreement. The balance of
the credit facility will be available for working capital, capital expenditures
and acquisitions, subject to compliance with the applicable covenants.
NationsBanc Montgomery Securities LLC, one of the Underwriters and an affiliate
of NationsBank, N.A., is the Arranger and Syndication Agent. The net proceeds
from the Offering were then used to repay a portion of the approximately $16.4
million the Company borrowed under the credit facility. As of July 17, 1998, the
entire credit facility was available for the Company's borrowing needs. The
credit facility will terminate five years from the effective date of the credit
facility. Interest on borrowings under the credit facility will accrue at a rate
of, at the Company's option, either (i) LIBOR plus a margin of between 1.00% and
2.00%, depending on the Company's funded debt to EBITDA ratio, or (ii) the
Alternative Base Rate (defined as the higher of (x) the NationsBank, N.A. prime
rate and (y) the Federal Funds rate plus .50%) plus a margin of between 0% and
 .75%, depending on the Company's funded debt to EBITDA ratio. Indebtedness under
the credit facility will be secured by substantially all of the assets of the
Company. The credit facility is subject to terms and conditions typical of
facilities of such size and includes certain financial covenants.

FLUCTUATIONS IN QUARTERLY RESULTS OF OPERATIONS

        The domestic and international travel industry is extremely seasonal.
The results of the Company have fluctuated because of seasonal variations in the
travel industry, especially the leisure travel segment. Net revenues and net
income for the Company are generally higher in the second and third calendar
quarters. The Company expects this seasonality to continue in the future. The
Company's quarterly results of operations may also be subject to fluctuations as
a result of fare wars by travel suppliers, changes in relationships with certain
travel suppliers, changes in the mix of services offered by the Company, extreme
weather conditions or other factors affecting travel. Unexpected variations in
quarterly results could also adversely affect the price of the Company common
stock, which in turn could limit the ability of the Company to make
acquisitions.

        As the Company continues to complete acquisitions, it may become subject
to additional seasonal influences. Quarterly results also may be materially
affected by the timing of acquisitions, the timing and magnitude of costs
related to such acquisitions, variations in the prices paid by the Company for
the products it sells, the mix of products sold and general economic conditions.
Moreover, the operating margins of companies acquired may differ substantially
from those of the Company, which could contribute to the further fluctuation in
its quarterly operating results. Therefore, results for any quarter are not
necessarily indicative of the results that the Company may achieve for any
subsequent fiscal quarter or for a full fiscal year.

INFLATION

        The Company does not believe that inflation has had a material impact on
its results of operations.

NEW ACCOUNTING PRONOUNCEMENTS

        Reporting Comprehensive Income.  In June 1997, FASB issued Statement of
Financial Accounting Standards ("SFAS") No. 130, "Reporting Comprehensive
Income." SFAS No. 130 establishes standards for reporting and display of
comprehensive income and its components (revenues, expenses, gains, and losses)
in a full set of general-purpose financial statements. SFAS No. 130 requires
that all items required to be recognized under accounting standards as
components of comprehensive


                                       20
<PAGE>
 
income be reported in a financial statement that is displayed with the same
prominence as other financial statements. SFAS No. 130 is effective for fiscal
years beginning after December 15, 1997. Reclassification of financial
statements for earlier periods provided for comparative purposes is required.
The Company intends to adopt SFAS No. 130 in fiscal 1999. Implementation of this
disclosure standard will not affect the Company's financial position or results
of operations.

        Disclosures about Segments of an Enterprise and Related Information. In
June 1997, the FASB issued SFAS No. 131, "Disclosure about Segments of an
Enterprise and Related Information." SFAS No. 131 establishes standards for
reporting information about operating segments in annual and interim financial
statements. Operating segments are determined consistent with the way management
organizes and evaluates financial information internally for making decisions
and assessing performance. It also requires related disclosures about products,
geographic areas, and major customers. SFAS 131 is effective for fiscal years
beginning after December 15, 1997. The Company intends to adopt SFAS 131 in
fiscal 1999. Implementation of this disclosure standard will not affect the
Company's financial position or results of operations.

RISK FACTORS

        This Annual Report contains forward-looking statements. Discussions
containing such forward-looking statements may be found in Item 7.
''Management's Discussion and Analysis of Financial Condition and Results of
Operations,'' Items 1 and 2. ''Business and Properties '' and Item 5. ''Market
for Registrant's Common Equity and Related Stockholder Matters,'' as well as in
this Annual Report generally. Investors are cautioned that any such forward-
looking statements are not guarantees of future performance and involve risks
and uncertainties. Actual events or results may differ materially from those
discussed in the forward-looking statements as a result of various factors,
including, without limitation, the risk factors set forth below and the matters
set forth in this Annual Report generally.

        Risks Related to Revenue, Customer Fees and Airline Commissions

        Navigant derives the major portion of its revenues from commissions paid
by airlines. Since 1995, most airlines have substantially reduced the amount of
commissions paid to travel agents for booking domestic flights. The airlines
have both capped the total commissions paid per ticket and reduced the
commission rates per ticket payable to travel agents. See "Risk Factors -
Management's Discussion and Analysis of Financial Condition and Results of
Operations of Navigant - Introduction" in Item 7. There can be no assurance that
the airlines will not further reduce commissions.

        In response to reductions in the commissions paid to travel agents and
consistent with growing industry practice, Navigant has entered into management
contracts with many of its corporate customers. Under these contracts, Navigant
typically deducts its direct operating expenses, indirect overhead costs and a
management fee from commission revenues collected for travel arrangements made
on behalf of the customer. If the commission revenues collected exceed the
amounts deducted, Navigant may share a negotiated amount of the excess with the
customer. If the commission revenues do not cover the amounts deducted, the
customer pays the difference to Navigant. See Items 1. and 2. "Business -
Revenue Sources." In addition, Navigant typically charges a fee for each ticket
and other transactions to customers who do not have a management contract with
Navigant. There can be no assurance that Navigant will be able to maintain or
continue to negotiate management contracts or continue to receive current levels
of revenues from those contracts, or that Navigant will be able to charge
transaction fees or maintain the level of such fees.

        Navigant also derives part of its revenues from incentive override
commissions paid by the major airlines. See "Introduction" in Item 7. If, during
any period, Navigant fails to meet incentive levels, revenues could decrease.
There can also be no assurance that the airlines will not reduce or terminate
incentive


                                       21
<PAGE>
 
override commissions or that Navigant will be able to extend its current
incentive override commission arrangements or enter into new arrangements that
are as favorable as Navigant's current arrangements.

        Substantial Competition and Industry Consolidation; New Methods of
          Distribution

        The corporate travel management industry is extremely competitive and
has relatively low barriers to entry. Navigant competes primarily with travel
agencies and other distributors of travel services, some of which are larger and
have greater brand name recognition and financial resources than Navigant.
Competition within the corporate travel agency industry is increasing as the
industry undergoes a period of consolidation and certain of Navigant's
competitors are expanding their size and financial resources through
consolidation. Certain agencies and distributors may have relationships with
certain travel suppliers which give them access to favorable availability of
products (including airplane seats and hotel rooms) or more competitive pricing
than that offered by Navigant. Furthermore, some travel agents have a strong
presence in particular geographic areas which may make it difficult for Navigant
to attract customers in those areas. As a result of competitive pressures,
Navigant may suffer a loss of customers and its revenues or margins may decline.

        Navigant also competes with travel suppliers, including airlines, hotels
and rental car companies. Innovations in technology such as the Internet and
computer on-line services have increased the ability of travel suppliers to
distribute their travel products and services directly to consumers. Although
travel agencies remain the primary channel for travel distribution, businesses
and consumers can now use the Internet to access information about travel
products and services and to purchase such products and services directly from
the suppliers, thereby bypassing travel agents. Navigant believes that no single
Internet-based service presently provides access to the full range of
information available to Navigant and its agents. There can be no assurances,
however, that an Internet-based travel service will not provide such access in
the future. In addition, although Navigant believes the service, knowledge and
skills of its employees and its incorporation of new, alternative distribution
channels position it to compete effectively in the changing industry, there can
be no assurance that Navigant will compete successfully or that the failure to
compete successfully will not have a material adverse effect on the financial
condition and results of operations of Navigant.

        Risk of Rapid Growth; Absence of History as a Stand-Alone Company

        Navigant was formed through the consolidation by U.S. Office Products of
twelve separate corporate travel agency companies and expects to continue to
grow in part through acquisitions. All twelve companies have been acquired since
January 1997. The rapid pace of acquisitions has, and will continue to, put
pressure on Navigant's executive management, personnel and corporate support
systems. Any inadequacy of such systems to manage the increased size and scope
of operations resulting from growth could adversely affect Navigant's
operations, business and financial results and condition.

        Prior to the Travel Distribution, certain general and administrative
functions relating to Navigant's business (including some legal and accounting
services) were handled by U.S. Office Products. Navigant's future performance
will depend on its ability to function as a stand-alone entity, and on its
ability to finance and manage expanding operations and to adapt its information
systems to changes in its business. As a result, certain of Navigant's expenses
are likely to be higher than when it was a part of U.S. Office Products, and
Navigant may experience disruptions it would not encounter as a part of U.S.
Office Products. Furthermore, the financial information included herein may not
necessarily reflect what the results of operations and financial condition would
have been had Navigant been a separate, stand-alone entity during the periods
presented or be indicative of future results of operations and financial
condition of Navigant.

                                       22
<PAGE>
 
        Dependence on Travel Suppliers

        Navigant is dependent upon travel suppliers for access to their products
and services (including airplane seats and hotel rooms). Certain travel
suppliers offer Navigant pricing that is preferential to published fares,
enabling Navigant to offer prices lower than would be generally available to
travelers and other travel agents. Travel suppliers can generally cancel or
modify their agreements with Navigant upon relatively short notice. The loss of
contracts, changes in Navigant's pricing agreements, commission schedules or
incentive override commission arrangements, or more restricted access to travel
suppliers' products and services could have a material adverse effect on
Navigant's business, financial condition and results of operations.

        Dependence Upon Technology

        Navigant's business is dependent upon a number of different information
and telecommunications technologies to access information and manage a high
volume of inbound and outbound telephone calls. Any failure of this technology
could have a material adverse effect on Navigant's business, financial condition
and results of operations. In addition, Navigant's ability to quote air travel
ticket prices, make reservations and sell tickets is dependent upon its
contractual right to use, and the performance of, computer reservation systems
operated by SABRE, Galileo/Apollo and Worldspan. Any technical failures of these
systems or restrictions on Navigant's access to these systems could have a
material adverse effect on Navigant's business, financial condition and results
of operations.

        Risks Associated with the Business Travel Industry; General Economic
          Conditions

        Navigant's results of operations will depend upon factors affecting the
business travel industry generally. Navigant's revenues and earnings are
especially sensitive to events that affect domestic and international air
travel, and the level of car rentals and hotel reservations. A number of
factors, including recession or slower economic growth, rising travel costs,
extreme weather conditions, and concerns about passenger safety could result in
a temporary or longer-term overall decline in demand for business travel.
Advances in technology and communications, such as videoconferencing and
Internet-based teleconferencing, may also adversely impact travel patterns and
travel demand. Navigant believes that price-based competition will continue in
the airline industry for the foreseeable future. The continuation of such
competition and the occurrence of any of the events described above could have a
material adverse effect on Navigant's business, financial condition and results
of operations.

        Risks Related to Integration of Operations and Acquisitions

        One of Navigant's strategies is to increase operating margins by
consolidating and integrating certain administrative functions common to all of
its operating subsidiaries. Such integration will require substantial attention
from senior management and may also require substantial capital expenditures.
The integration of operations may disrupt the operations of Navigant and the
operating subsidiaries, as management attention is diverted from other tasks,
and as technological, practical or personnel issues arise. There can be no
assurance that the integration and consolidation will be completed, or that, if
completed, Navigant will recognize economic benefit.

        Currently, Navigant and each of its subsidiaries operate on separate
computer and telephone systems, several of which use different technologies.
Navigant expects that it will integrate these systems, but it has not yet
established a definitive timetable for integration of all of such systems or its
definitive capital needs for such integration. There can be no assurance that
the contemplated integration of these systems will be successful, will be
completed without disruption to Navigant's business or will result in the
intended cost efficiencies. In addition, rapid changes in technologies may
require capital expenditures to improve or upgrade customer service.


                                       23
<PAGE>
 
        Integration of acquisitions may also involve a number of special risks,
including adverse short-term effects on its reported operating results
(including those caused by severance payments to employees of acquired
companies, restructuring charges associated with the acquisitions and other
expenses associated with a change of control, as well as non-recurring
acquisition costs including accounting and legal fees, investment banking fees,
recognition of transaction-related obligations and various other acquisition-
related costs); diversion of management's attention; difficulties with
retention, hiring and training of key personnel; risks associated with
unanticipated problems or legal liabilities; and amortization of acquired
intangible assets, including goodwill. Furthermore, although Navigant conducts
due diligence and generally requires representations, warranties and
indemnifications from the former owners of acquired companies, there can be no
assurance that such owners will have accurately represented the financial and
operating conditions of their companies. If an acquired company's financial or
operating results were misrepresented, the acquisition could have a material
adverse effect on the results of operations and financial condition of Navigant.

        Potential Liability for Taxes Related to the Distributions

        In connection with the Distributions, U.S. Office Products entered into
the Tax Allocation Agreement with Navigant and the other Spin-Off Companies,
which provides that the Spin-Off Companies will jointly and severally indemnify
U.S. Office Products for any losses associated with taxes related to the
Distributions ("Distribution Taxes") if an action or omission (an "Adverse Tax
Act") of any of the Spin-Off Companies materially contributes to a final
determination that any or all of the Distributions are taxable. Navigant also
entered into the Tax Indemnification Agreement with the other Spin-Off Companies
under which the Spin-Off Company that is responsible for the Adverse Tax Act
shall indemnify the other Spin-Off Companies for any liability to indemnify U.S.
Office Products under the Tax Allocation Agreement. As a consequence, Navigant
is liable for any Distribution Taxes resulting from any Adverse Tax Act by
Navigant and liable (subject to indemnification by the other Spin-Off Companies)
for any Distribution Taxes resulting from an Adverse Tax Act by the other Spin-
Off Companies. If there is a final determination that any or all of the
Distributions are taxable and it is determined that there has not been an
Adverse Tax Act by either U.S. Office Products or any of the Spin-Off Companies,
U.S. Office Products and each of the Spin-Off Companies will be liable for its
pro rata portion of the Distribution Taxes based on the value of each company's
common stock after the Distributions. As a result, Navigant could become liable
for a pro rata portion of any Distribution Taxes with respect to not only the
Travel Distribution but also any of the other Distributions.

        Risks Related to Allocation of Certain Liabilities

        Under the Distribution Agreement, Navigant will be liable for (i) any
liabilities arising out of or in connection with the business conducted by it or
its subsidiaries, (ii) its liabilities under the Employee Benefits Agreement,
Tax Allocation Agreement and related agreements, (iii) liabilities under the
securities laws relating to the Prospectus relating to the Offering and portions
of the Information Statement/Prospectus distributed to stockholders of U.S.
Office Products in connection with the Travel Distribution, as well as other
securities law liabilities related to the Navigant business that arise from
information supplied to U.S. Office Products (or that should have been supplied,
but was not) by Navigant, (iv) U.S. Office Products' liabilities for earn-outs
from acquisitions in respect of Navigant and its subsidiaries, and (v)
Navigant's costs and expenses related to the Offering and its bank financing.
Each of the other Spin-Off Companies will be similarly obligated to U.S. Office
Products. Navigant and the other Spin-Off Companies have also agreed to bear a
pro rata portion of U.S. Office Products' liabilities under the securities laws
(other than claims relating solely to a specific Spin-Off Company or relating
specifically to the continuing businesses of U.S. Office Products) and U.S.
Office Products' general corporate liabilities (other than debt, except for that
specifically allocated to the Spin-Off Companies) incurred prior to the
Distribution Date (i.e., liabilities not related to the conduct of a particular
distributed or retained subsidiary's business) (the "Shared Liabilities"). If
one of the Spin-Off Companies defaults on an obligation owed to U.S. Office
Products, the non-defaulting Spin-Off Companies will be obligated on a pro rata
basis to pay such obligation ("Default Liability").


                                       24
<PAGE>
 
As a result of the Shared Liabilities and Default Liability, Navigant could be
obligated to U.S. Office Products in respect of obligations and liabilities not
related to its business or operations and over which neither it nor its
management has or has had any control or responsibility. The aggregate of the
Shared Liabilities and Default Liability for which any Spin-Off Company may be
liable is, however, limited to $1.75 million.

        Dependence Upon Acquisitions for Future Growth

        One of Navigant's strategies is to increase its revenues and the markets
it serves through the acquisition of additional corporate travel businesses.
There can be no assurance that suitable candidates for acquisitions can be
identified or, if suitable candidates are identified, that acquisitions can be
completed on acceptable terms. See "Risk Factors - Risk Related to Acquisition
Financing; Additional Dilution" in Item 7. In addition, prior to the Travel
Distribution, Navigant's acquisitions were completed with substantial business,
legal and accounting assistance from U.S. Office Products and most of the
acquisitions were paid for with common stock of U.S. Office Products.
Furthermore, Navigant's ability to pay for acquisitions with stock may be
materially limited in the two-year period following the Travel Distribution. See
"Risk Factors - Possible Limitations on Issuances of Common Stock" in Item 7.
The pace of Navigant's acquisition program may be adversely affected by the
absence of U.S. Office Products support for the acquisitions and Navigant's
limited ability to issue Navigant Common Stock.

        Navigant's acquisition of corporate travel businesses outside the United
States may subject it to certain risks inherent in conducting business
internationally, including fluctuations in currency exchange rates. Changes in
exchange rates could have a significant effect on Navigant's business, financial
condition and results of operations.

        Risks Related to Acquisition Financing; Additional Dilution

        Navigant currently intends to finance its future acquisitions by using
shares of Navigant Common Stock, cash, borrowed funds or a combination thereof.
If Navigant Common Stock does not maintain a sufficient market value, if the
price of Navigant Common Stock is highly volatile or if potential acquisition
candidates are otherwise unwilling to accept Navigant Common Stock as part of
the consideration for the sale of their businesses, Navigant may be required to
use more of its cash resources or more borrowed funds, in order to initiate and
maintain its acquisition program. See "Risk Factors - Possible Limitations on
Issuances of Common Stock" in Item 7. If Navigant does not have sufficient cash
resources, its growth could be limited unless it is able to obtain additional
capital through debt or equity financings.

        Navigant will have 150,000,000 authorized shares of Navigant Common
Stock, a portion of which could be available (subject to the rules and
regulations of federal and state securities laws, applicable limits under U.S.
federal income tax laws and rules, and rules of the Nasdaq Stock Market) to
finance acquisitions without obtaining stockholder approval for such issuance.
See "Risk Factors - Possible Limitations on Issuances of Common Stock" in Item
7. Existing stockholders may suffer dilution if Navigant uses Navigant Common
Stock as consideration for future acquisitions. Moreover, the issuance of
additional shares of Navigant Common Stock may negatively impact earnings per
share and the market price of Navigant Common Stock.

        Reliance on Key Personnel

        Navigant's operations depend on the continued efforts of Edward S.
Adams, its President and Chief Executive Officer, Robert C. Griffith, its Chief
Financial Officer and Treasurer, its other executive officers and the senior
management of its subsidiaries. Furthermore, Navigant's operations will likely
depend on the senior management of the companies that may be acquired in the
future. If any


                                       25
<PAGE>
 
of these people become unable to continue in his or her present role, or if
Navigant is unable to attract and retain other skilled employees, its business
could be adversely affected.

        Potential Volatility of Stock Price

        The trading price of the Navigant Common Stock could be subject to wide
fluctuations in response to variations in Navigant's quarterly operating
results, changes in earnings estimates by analysts, conditions in Navigant's
businesses, general market or economic conditions or other factors. In addition,
in recent years the stock market has experienced extreme price and volume
fluctuations. These fluctuations have had a substantial effect on the market
prices for many companies, often unrelated to the operating performance of the
specific companies. Such market fluctuations could have a material adverse
effect on the market price of Navigant Common Stock.

        Material Amount of Goodwill

        As of April 25, 1998, approximately $87.2 million, or 62.9%, of
Navigant's total assets and 85.5% of Navigant's stockholder's equity represent
intangible assets, the significant majority of which is goodwill. Goodwill
represents the excess of cost over the fair market value of net assets acquired
in business combinations accounted for under the purchase method. Navigant
amortizes goodwill on a straight line method over a period of 35 years with the
amount amortized in a particular period constituting a non-cash expense that
reduces Navigant's net income. Amortization of goodwill resulting from certain
past acquisitions, and additional goodwill recorded in certain future
acquisitions may not be deductible for tax purposes.

        In addition, Navigant will be required to periodically evaluate the
recoverability of goodwill by reviewing the anticipated undiscounted future cash
flows from the operations of the acquired companies and comparing such cash
flows to the carrying value of the associated goodwill. If management determines
that goodwill has become impaired in later years, earnings in such years will be
significantly adversely affected. A reduction in net income resulting from the
amortization or write down of goodwill would currently affect financial results
and could have a material and adverse impact upon the market price of Navigant
Common Stock. Navigant believes that anticipated cash flows associated with
intangible assets recognized in the acquisitions completed during the fiscal
year ended April 25, 1998 will continue over the period during which the
associated goodwill will be amortized, and there is no persuasive evidence that
any material portion will dissipate during such period.

        Risks Related to Inability to Use Pooling-of-Interests Method to Account
          for Future Acquisitions

        Generally accepted accounting principles require that an entity be
autonomous for a period of two years before it is eligible to complete business
combinations under the pooling-of-interests method. Navigant will be unable to
satisfy this criterion for a period of two years following the Travel
Distribution. Therefore, Navigant will be precluded from completing business
combinations under the pooling-of-interests method for a period of two years and
any business combinations completed by Navigant during such period will be
accounted for under the purchase method resulting in the recording of goodwill.
The amortization of the goodwill will reduce net income reported by the Company
below that which would have been reported if the pooling-of-interests method had
been used by the Company. See "Risk Factors - Material Amount of Goodwill" in
Item 7.

        Possible Limitations on Issuances of Common Stock

        Section 355(e) of the Internal Revenue Code of 1986, as amended (the
"Code"), which was added in 1997, generally provides that a company that
distributes shares of a subsidiary in a spin-off that is otherwise tax-free will
incur U.S. federal income tax liability if 50% or more, by vote or value, of the
capital stock of either the company making the distribution or the spun-off
subsidiary is acquired


                                       26
<PAGE>
 
by one or more persons acting pursuant to a plan or series of related
transactions that includes the spin-off. Stock acquired by certain related
persons is aggregated in determining whether the 50% test is met. There is a
presumption that any acquisition occurring two years before or after the spin-
off is pursuant to a plan that includes the spin-off. However, the presumption
may be rebutted by establishing that the spin-off and such acquisition are not
part of a plan or series of related transactions. As a result of the provisions
of Section 355(e), there can be no assurance that issuances of stock by
Navigant, including issuances in connection with an acquisition of another
business by Navigant, will not create a tax liability for U.S. Office Products.

        The pace of Navigant's acquisitions and its ability to issue capital
stock for other purposes, including equity offerings, could be adversely
affected by this limitation.

        Seasonality and Quarterly Fluctuations

        The domestic and international travel industry is extremely seasonal.
The results of Navigant have fluctuated because of seasonal variations in the
travel industry. Net revenues and net income for Navigant are generally higher
in the second and third calendar quarters. Navigant expects this seasonality to
continue in the future. Navigant's quarterly results of operations may also be
subject to fluctuations as a result of the timing and cost of acquisitions, fare
wars by travel suppliers, changes in relationships with certain travel
suppliers, changes in the mix of services offered by Navigant, the timing of the
payment of incentive override commissions by travel suppliers, extreme weather
conditions or other factors affecting travel. See Item 7. "Management's
Discussion and Analysis of Financial Condition and Results of Operations - Risk
Factors - Fluctuations in Quarterly Results of Operations."

        Dependence on ARC Agreements

        Navigant depends on the ability to sell airline tickets for a
substantial portion of its revenue. To sell airline tickets, Navigant must enter
into, and maintain, an Agent Reporting Agreement with ARC. The Agent Reporting
Agreement imposes numerous financial, operational, and administrative
obligations on Navigant. The agreement allows ARC to cancel an Agent Reporting
Agreement for failure to meet any of these obligations. If Navigant's Agent
Reporting Agreement is cancelled by ARC, Navigant would be unable to sell
airline tickets and its results of operations would be materially adversely
affected.


                                       27
<PAGE>
 
ITEM 8.   FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.
- ------------------------------------------------------

                       REPORT OF INDEPENDENT ACCOUNTANTS
                                        
To the Board of Directors and Shareholder of
Navigant International, Inc.

     In our opinion, based upon our audits and the report of other auditors, the
accompanying consolidated balance sheet and the related consolidated statements
of income, of stockholder's equity and of cash flows present fairly, in all
material respects, the financial position of Navigant International, Inc. (the
"Company") and its subsidiaries at April 25, 1998 and April 26, 1997, and the
results of their operations and their cash flows for the fiscal years ended
April 25, 1998 and April 26, 1997, the four months ended April 30, 1996, and the
year ended December 31, 1995, in conformity with generally accepted accounting
principles. These financial statements are the responsibility of the Company's
management; our responsibility is to express an opinion on these financial
statements based on our audits. We did not audit the financial statements of
MTA, Inc., a wholly-owned subsidiary, which statements reflect total revenues of
$11,418,751 for the period from January 25, 1995 (date of incorporation) to
December 31, 1995. Those statements were audited by other auditors whose report
thereon has been furnished to us, and our opinion expressed herein, insofar as
it relates to the amounts included for MTA, Inc., is based solely on the report
of the other auditors. We conducted our audits of these statements in accordance
with generally accepted auditing standards which require that we plan and
perform the audit to obtain reasonable assurance about whether the financial
statements are free of material misstatement. An audit includes examining, on a
test basis, evidence supporting the amounts and disclosures in the financial
statements, assessing the accounting principles used and significant estimates
made by management, and evaluating the overall financial statement presentation.
We believe that our audits and the report of other auditors provide a reasonable
basis for the opinion expressed above.

Price Waterhouse LLP
Denver, Colorado
June 12, 1998

                                      28
<PAGE>
 
                        REPORT OF INDEPENDENT AUDITORS

The Board of Directors
 MTA, Inc.

     We have audited the consolidated balance sheet of MTA, Inc. as of December
31, 1995 and the related consolidated statements of income and retained earnings
and of cash flows for the period from January 25, 1995 (date of incorporation)
to December 31, 1995 (not presented separately herein).  These financial
statements are the responsibility of MTA, Inc.'s management.  Our responsibility
is to express an opinion on these financial statements based on our audit.

     We conducted our audit in accordance with generally accepted auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audit provides a reasonable basis for our opinion.

     In our opinion, the consolidated financial statements referred to above
present fairly, in all material respects, the financial position of MTA, Inc. as
of December 31, 1995, and the results of its operations and its cash flows for
the period from January 25, 1995 (date of incorporation) to December 31, 1995,
in conformity with generally accepted accounting principles.

Deloitte & Touche LLP
Seattle, Washington

September 23, 1996

                                      29
<PAGE>
 
                          NAVIGANT INTERNATIONAL, INC.
                           CONSOLIDATED BALANCE SHEET
                                 (IN THOUSANDS)


<TABLE>
<CAPTION>
 
                                                                                        April 25, 1998      April 26, 1997
                                                                                        --------------      --------------
<S>                                                                                <C>                   <C>
                                     ASSETS

Current assets:
   Cash and cash equivalents.....................................................            $   8,217           $   6,952
   Accounts receivable, less allowance for doubtful accounts of $377 and $271,     
    respectively.................................................................               21,286               5,965
   Prepaid expenses and other current assets.....................................                2,207                 775
   Short-term receivable from U.S. Office Products...............................                  592
                                                                                             ---------            --------
       Total current assets......................................................               32,302              13,692
 
Property and equipment, net......................................................               18,358               7,954
Intangible assets, net...........................................................               87,240               7,112
Other assets.....................................................................                  852                 581
                                                                                             ---------           ---------
       Total assets..............................................................            $ 138,752           $  29,339
                                                                                             =========           =========
 
                        LIABILITIES AND STOCKHOLDER'S  EQUITY

Current liabilities:
   Short-term debt...............................................................            $     494           $     456
   Short-term payable to U.S. Office Products....................................                                    4,221
   Accounts payable..............................................................                4,805               3,226
   Accrued compensation..........................................................                3,413               1,085
   Other accrued liabilities.....................................................               11,710               3,423
                                                                                            ----------           ---------
       Total current liabilities.................................................               20,422              12,411
 
Long-term debt...................................................................                2,430               2,012
Long-term payable to U.S. Office Products........................................               12,668                 787
Deferred income taxes............................................................                   74                 196
Other long-term liabilities......................................................                1,119                 450
                                                                                            ----------           ---------
       Total liabilities.........................................................               36,713              15,856
 
Commitments and contingencies

Stockholder's equity:
   Divisional equity.............................................................               95,595              10,320
   Cumulative translation adjustment.............................................                  (96)
   Retained earnings.............................................................                6,540               3,163
                                                                                            ----------           ---------
       Total stockholder's equity................................................              102,039              13,483
                                                                                            ----------           ---------
       Total liabilities and stockholder's equity................................             $138,752             $29,339
                                                                                            ==========           =========
</TABLE>

          See accompanying notes to consolidated financial statements.

                                       30
<PAGE>
 
                         NAVIGANT INTERNATIONAL, INC.
                       CONSOLIDATED STATEMENT OF INCOME
                                (IN THOUSANDS)
                                        
<TABLE>
<CAPTION>
                                                                                 
                                                                                                  
                                               For the Fiscal Year Ended       For the Four
                                               -------------------------       Months Ended      For the Year Ended  
                                            April 25, 1998   April 26, 1997    April 30, 1996    December 31, 1995
                                            --------------   --------------    --------------    ------------------
 
 <S>                                         <C>              <C>              <C>                      <C>
Revenues..................................      $  120,424        $  57,677        $  18,009          $  45,267
Operating expenses........................          69,643           31,541            9,491             25,836
                                                ----------        ---------        ---------          ---------
     Gross profit.........................          50,781           26,136            8,518             19,431
 
General and administrative expenses.......          38,531           19,684            6,660             15,221
Amortization expense......................           2,353              548              128                342
Strategic restructuring costs.............           1,000
Restructuring costs.......................             650
Goodwill impairment.......................             613
Non-recurring acquisition costs...........                            1,156
                                                ----------        ---------         ---------         ---------

     Operating income.....................           7,634            4,748             1,730             3,868
 
Other (income) expenses:
  Interest expense........................             695              587               173               515
  Interest income.........................            (413)            (445)             (109)             (352)
  Other...................................            (106)             118                20                42
                                                ----------        ---------         ---------         ---------
Income before provision for income taxes..           7,458            4,488             1,646             3,663
Provision for income taxes................           4,081            1,145               255               565
                                                ----------        ---------         ---------         ---------
Net income................................      $    3,377        $   3,343         $   1,391         $   3,098
                                                ==========        =========         =========         =========
 
Weighted average of common shares
  outstanding:
  Basic...................................          11,956            9,003             7,750                5,906
  Diluted.................................          12,193            9,176             7,910                6,002
 
Net income per share:.....................
  Basic...................................       $    0.28        $    0.37          $   0.18           $     0.52
  Diluted.................................       $    0.28        $    0.36          $   0.18           $     0.52
</TABLE>



         See accompanying notes to consolidated financial statements.

                                       31
<PAGE>
 
                         NAVIGANT INTERNATIONAL, INC.
                CONSOLIDATED STATEMENT OF STOCKHOLDER'S EQUITY
                                (IN THOUSANDS)


<TABLE>
<CAPTION>
                                                                        Cumulative                     Total
                                                         Divisional    Translation     Retained     Stockholder's
                                                           Equity       Adjustment     Earnings        Equity
                                                         ----------    ------------    --------     -------------
 
<S>                                                      <C>         <C>           <C>        <C>
Balance at December 31, 1994...........................     $ 1,668      $             $ 6,068         $  7,736
  Transactions of Pooled Companies:
     Issuance of Pooled Company common stock for cash..         800                                         800
     Cash dividends....................................                                 (2,447)          (2,447)
  Net income...........................................                                  3,098            3,098
                                                            -------      --------      -------         -------- 
 
Balance at December 31, 1995...........................       2,468                      6,719            9,187
  Transactions of Pooled Companies:
     Issuance of Pooled Company common stock for cash..       1,625                                       1,625
     Cash dividends....................................                                   (982)            (982)
  Net income...........................................                                  1,391            1,391
                                                            -------      --------      -------         --------
 
Balance at April 30, 1996..............................       4,093                      7,128           11,221
  Transactions of Pooled Companies:
     Issuance of Pooled Company common stock for cash..         142                                         142
     Capital contribution..............................          43                                          43
     Cash dividends....................................                                 (3,038)          (3,038)
     Discontinuance of subchapter S corporation                                      
      election.........................................       4,270                     (4,270)
  Issuance of U.S. Office Products common stock for
   repayment of debt...................................       1,772                                       1,772
  Net income...........................................                                  3,343            3,343
                                                            -------      ---------     -------         --------
 
Balance of April 26, 1997..............................      10,320                      3,163           13,483
  Issuance of U.S. Office Products common stock in
   conjunction with acquisitions.......................      83,780                                      83,780
  Capital contribution by U.S. Office Products.........       1,495                                       1,495
  Cumulative translation adjustment....................                        (96)                         (96)
  Net income...........................................                                   3,377           3,377
                                                            -------      ---------     --------        --------
 
Balance at April 25, 1998..............................     $95,595      $     (96)    $ 6,540         $102,039
                                                            =======      =========     =======         ========
</TABLE>



         See accompanying notes to consolidated financial statements.

                                      32
<PAGE>
 
                         NAVIGANT INTERNATIONAL, INC.
                     CONSOLIDATED STATEMENT OF CASH FLOWS
                                (IN THOUSANDS)


<TABLE>
<CAPTION>
                                                                                                   
                                                                                                                       
                                                                                                                     
                                                                                                   For the Four
                                                                    FOR THE FISCAL YEAR ENDED         Months             For the
                                                                    -------------------------          Ended           Year Ended
                                                                     APRIL 25,      April 26,         April 30,         December 
                                                                       1998            1997             1996            31, 1995   
                                                                       ----            ----             ----            --------
Cash flows from operating activities:
<S>                                                                   <C>             <C>             <C>                <C>
  Net income...................................................       $ 3,377         $ 3,343         $ 1,391            $ 3,098
  Adjustments to reconcile net income to net cash provided by
      operating activities:
   Depreciation and amortization expense.......................         4,512            1,660            452                986
   Non-recurring costs.........................................         1,263            1,156
   Other.......................................................           (13)               6            (27)               137
   Changes in current assets and liabilities (net of assets
    acquired and liabilities assumed in business combinations
    accounted for under the purchase method):
     Accounts receivable.......................................         (4,407)            (106)          (361)               679
     Prepaid expenses and other current assets.................           (320)               6            (43)                46
     Accounts payable..........................................         (2,119)             755            453                124
     Accrued liabilities.......................................             52             (323)          (985)              (909)
                                                                       -------          -------        -------            -------
       Net cash provided by operating activities...............          2,345            6,497            880              4,161
                                                                       -------          -------        -------            -------
 
Cash flows from investing activities:
  Additions to property and equipment, net of disposals........         (2,940)            (769)          (486)            (1,858)
  Cash paid in acquisitions, net of cash received..............          1,418           (1,758)                            2,293
  Payments of non-recurring acquisition costs..................           (617)            (539)
  Proceeds on sale of investments, net.........................            332
  Other........................................................            219                            (129)               126
                                                                       -------           -------       -------            -------
       Net cash (used in) provided by investing activities              (1,588)          (3,066)          (615)               561
                                                                       -------          -------        -------            -------
 
Cash flows from financing activities:
  Proceeds from issuance of long-term debt.....................            123              362          3,800                 72
  Payments of long-term debt...................................         (5,623)          (3,039)        (5,594)            (1,968)
  Proceeds from (payments of) short-term debt, net.............         (2,555)          (1,603)           801                424
  Payments of dividends of Pooled  Companies...................                          (3,038)          (982)            (2,447)
  Proceeds from issuance of common stock.......................                             142          1,625                800
  Capital contributed by stockholders of Pooled Companies......                              43
  Net advances from U.S. Office Products Company...............          8,563            5,008
                                                                       -------          -------        -------            -------
       Net cash provided by (used in) financing activities.....            508           (2,125)          (350)            (3,119)
                                                                       -------          -------        -------            -------
 
Net increase (decrease) in cash and cash equivalents...........          1,265            1,306            (85)             1,603
Cash and cash equivalents at beginning of period...............          6,952            5,646          5,731              4,128
                                                                       -------          -------        -------            -------
Cash and cash equivalents at end of period.....................        $ 8,217          $ 6,952        $ 5,646            $ 5,731
                                                                       =======          =======        =======            =======
 
Supplemental disclosures of cash flow information:
  Interest paid................................................        $   300          $   579        $   189            $   562
  Income taxes paid............................................        $   794          $   453        $   364            $   361
</TABLE>
         See accompanying notes to consolidated financial statements.

                                      33
<PAGE>
 
                         NAVIGANT INTERNATIONAL, INC.
                     CONSOLIDATED STATEMENT OF CASH FLOWS
                                (IN THOUSANDS)
                                        


     The Company issued U.S. Office Products common stock, notes payable and
cash in connection with certain business combinations accounted for under the
purchase method in the fiscal years ended April 25, 1998 and April 26, 1997 and
the year ended December 31, 1995. The fair values of the assets and liabilities
of the acquired companies at the dates of the acquisitions are presented as
follows:


<TABLE>
<CAPTION>
                                                                                                            
                                                                                                         
                                                                                                         
                                                                        FOR THE FISCAL YEAR ENDED                Year Ended
                                                                 --------------------------------------          December 31,
                                                                   April 25, 1998      APRIL 26, 1997               1995
                                                                 ------------------  ------------------             ----
 
<S>                                                                  <C>                   <C>                <C>
Accounts receivable.........................................         $   10,914             $   410            $   2,406
Prepaid expenses and other current assets...................              1,132                  99                  248
Property and equipment......................................              9,316                 348                  928
Intangible assets...........................................             82,218               2,127                5,109
Other assets................................................              1,196                  70                  176
Short-term debt.............................................             (2,594)                                    (859)
Accounts payable............................................             (3,699)                (86)                (817)
Accrued liabilities.........................................             (8,899)             (1,167)              (1,610)
Long-term debt..............................................             (5,119)                (43)
Other long-term liabilities.................................             (2,103)                                    (520)
                                                                        -------             -------              -------
  Net assets acquired.......................................            $82,362             $ 1,758              $ 5,061
                                                                        =======             =======              =======
 
The acquisitions were funded as follows:
U.S. Office Products common stock...........................            $83,780             $                   $
Notes payable...............................................                                                       7,354
Cash paid, net of cash received.............................             (1,418)              1,758               (2,293)
                                                                        -------             -------              -------
  Total.....................................................            $82,362             $ 1,758              $ 5,061
                                                                        =======             =======              =======
</TABLE>

Noncash transactions:
 
 .  During the fiscal year ended April 25, 1998, U.S. Office Products contributed
   $1,495 of capital to the Company.
 .  During the fiscal year ended April 26, 1997, the Company used U.S. Office
   Products common stock to repay $1,772 of indebtedness.





         See accompanying notes to consolidated financial statements.

                                      34
<PAGE>
 
                         NAVIGANT INTERNATIONAL, INC.
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                            (DOLLARS IN THOUSANDS)
                                        


NOTE 1--BACKGROUND

        Navigant International, Inc. (the "Company") is a Delaware Corporation
which was a wholly-owned subsidiary of U.S. Office Products Company ("U.S.
Office Products") at April 25, 1998. On June 9, 1998, as part of its
comprehensive restructuring plan, U.S. Office Products spun-off its Corporate
Travel Services division as an independent publicly owned company. This
transaction was effected through the distribution of shares of the Company to
U.S. Office Products shareholders (the "Distribution"). Prior to the
Distribution, U.S. Office Products contributed its equity interests in certain
wholly-owned subsidiaries associated with U.S. Office Products' Corporate Travel
Services division to the Company. U.S. Office Products and the Company also
entered into a number of agreements to facilitate the Distribution and the
transition of the Company to an independent business enterprise. At the date of
the Distribution, U.S. Office Products allocated $15,000 in debt plus any
additional debt incurred by U.S. Office Products for acquisitions through the
date of the Distribution to the Company. The debt payable to U.S. Office
Products was repaid upon the completion of the Distribution. The Company was
allocated $1,000 in strategic restructuring costs which represents the Company's
portion of the costs incurred by U.S. Office Products as a result of the
Distribution. These costs were accrued in fiscal 1998 and paid upon the
completion of the Distribution. Additionally, in connection with the
Distribution, the Company sold 2.0 million shares of the Company's common stock
in an initial public offering ("IPO"). The gross proceeds to the Company in the
IPO were $18,000 and the expenses incurred were as follows: (i) $1,260 for the
underwriters discount and non-accountable expense allowance; and (ii)
approximately $1,500 for other expenses, including legal, accounting and
printing fees. The Company used the net proceeds in the IPO of approximately
$15,240 to repay a portion of the outstanding indebtedness.

        The Corporate Travel Services division was created by U.S. Office
Products in January 1997 and completed four business combinations accounted for
under the pooling-of-interests method during the period from January 1997 to
April 1997 (the "Pooled Companies"). As a result of these business combinations
being accounted for under the pooling-of-interests method, the results of the
Company prior to the completion of such business combinations represent the
combined results of the Pooled Companies operating as separate autonomous
entities.

        The Company's operations are primarily concentrated in one market
segment -airline travel- and the customers are geographically diverse with no
single customer base concentrated in a single industry. Management considers a
downturn in this market segment to be unlikely. The Company's operations are
seasonal, with the November and December periods having the lowest airline
bookings.


NOTE 2--BASIS OF PRESENTATION

        The consolidated financial statements reflect the assets, liabilities,
divisional equity, revenues and expenses that were directly related to the
Company as it was operated within U.S. Office Products. In cases involving
assets and liabilities not specifically identifiable to any particular business
of U.S. Office Products, only those assets and liabilities expected to be
transferred to the Company prior to the Distribution were included in the
Company's separate consolidated balance sheet. The Company's statement of income
includes all of the related costs of doing business including an allocation of
certain general corporate expenses of U.S. Office Products which were not
directly related to these businesses including certain corporate executives'
salaries, accounting and legal fees, departmental costs for accounting, finance,
legal, purchasing, marketing and human resources as well as other general
overhead costs. These allocations were based on a variety of factors, dependent
upon the nature of the costs being allocated, including revenues, number and
size of acquisitions and number of employees. Management believes these
allocations were made on a reasonable basis.


                                       35
<PAGE>
 
        U.S. Office Products uses a centralized approach to cash management and
the financing of its operations. As a result, minimal amounts of cash and cash
equivalents were allocated to the Company at the time of the Distribution. The
consolidated statement of income includes an allocation of interest expense on
all debt allocated to the Company. See Note 8 for further discussion of interest
expense.


NOTE 3--SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

USE OF ESTIMATES

        The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities and the
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
reporting period. Actual results could differ from those estimates.

CHANGE IN FISCAL YEAR

        Prior to their respective dates of acquisition by U.S. Office Products,
the Pooled Companies reported results on years ending on December 31. Upon
acquisition by U.S. Office Products and effective for the fiscal year ended
April 26, 1997 ("fiscal 1997"), the Pooled Companies changed their year-ends
from December 31 to conform to U.S. Office Products' fiscal year, which ends on
the last Saturday in April. A four month fiscal transition period from January
1, 1996 through April 30, 1996 has been presented for the Company to conform its
fiscal year-end.

PRINCIPLES OF CONSOLIDATION

        The consolidated financial statements include the accounts of the
Company and its wholly-owned subsidiaries. All significant intercompany
transactions and accounts are eliminated in consolidation.

CASH AND CASH EQUIVALENTS

        The Company considers temporary cash investments with original
maturities of three months or less from the date of purchase to be cash
equivalents.

CONCENTRATION OF CREDIT RISK

        Financial instruments which potentially subject the Company to
concentrations of credit risk consist primarily of trade accounts receivable.
Receivables arising from sales to customers are not collateralized and, as a
result, management continually monitors the financial condition of its customers
to reduce the risk of loss.

PROPERTY AND EQUIPMENT

        Property and equipment is stated at cost. Additions and improvements are
capitalized. Maintenance and repairs are expensed as incurred. Depreciation of
property and equipment is calculated using the straight-line method over the
estimated useful lives of the respective assets. The estimated useful lives
range from 25 to 40 years for buildings and their components and 3 to 15 years
for furniture, fixtures and equipment. Property and equipment leased under
capital leases is being amortized over the lesser of its useful life or its
lease terms.

INTANGIBLE ASSETS

        Intangible assets consist of goodwill, which represents the excess of
cost over the fair value of assets acquired in business combinations accounted
for under the purchase method. Substantially all goodwill is amortized on a
straight line basis over an estimated useful life of 35 years. Management
periodically evaluates the recoverability of goodwill, which would be adjusted
for a permanent decline in value, if any, by comparing anticipated undiscounted
future cash flows from operations to net book value.


                                       36
<PAGE>
 
TRANSLATION OF FOREIGN CURRENCIES

        Balance sheet accounts of foreign subsidiaries are translated using the
year-end exchange rate, and statement of income accounts are translated using
the average exchange rate for the year. Translation adjustments are recorded as
a separate component of stockholder's equity.

FAIR VALUE OF FINANCIAL INSTRUMENTS

        The carrying amounts of the Company's financial instruments including
cash and cash equivalents, accounts receivable, accounts payable, accrued
liabilities and indebtedness approximate fair value.

INCOME TAXES

        As a division of U.S. Office Products, the Company does not file
separate federal income tax returns but rather is included in the federal income
tax returns filed by U.S. Office Products and its subsidiaries from the
respective dates that the entities within the Company were acquired by U.S.
Office Products. For purposes of the consolidated financial statements, the
Company's allocated share of U.S. Office Products' income tax provision was
based on the "separate return" method. Certain companies acquired in pooling-of-
interests transactions elected to be taxed as Subchapter S corporations, and
accordingly, no federal income taxes were recorded by those companies for
periods prior to their acquisition by U.S. Office Products.

REVENUE RECOGNITION

        The Company records revenues from air reservations and hotel and car
reservations when earned, which is at the time a reservation is booked and
ticketed. The Company provides a reserve for cancellations and reservation
changes, and provisions for such amounts are reflected in net revenues. The
reserves that have been netted against net revenues are not material in the
periods reflected. The Company estimates and records accruals for cancellations
and changes to reservation revenues booked. However, such estimates could vary
significantly based upon changes in economic and political conditions that
impact corporate travel patterns. Cruise revenues are recorded when the customer
is no longer entitled to a full refund of the cost of the cruise. The Company
records override commissions on an accrual basis in the month it is earned based
upon the Company's estimated ticket sales in excess of required thresholds.
Revenues consist of commissions on travel services and year-end volume bonuses
from travel service providers.

OPERATING EXPENSES

        Operating expenses include travel agent commissions, salaries,
communications and other costs associated with the selling and processing of
travel reservations.

ADVERTISING COSTS

        The Company expenses advertising costs when the advertisement occurs.
Advertising costs are included in the consolidated statement of income as a
component of general and administrative expenses.

RESTRUCTURING COSTS

        The Company records the costs of consolidating existing Company
facilities into acquired operations, including the external costs and
liabilities to close redundant Company facilities and severance and relocation
costs related to the Company's employees in accordance with EITF Issue No. 94-3,
"Liability Recognition for Certain Employee Termination Benefits and Other Costs
to Exit an Activity (including Certain Costs Incurred in Restructuring)."

NON-RECURRING ACQUISITION COSTS


                                       37
<PAGE>
 
        Non-recurring acquisition costs represent acquisition costs incurred by
the Company in business combinations accounted for under the pooling-of-
interests method. These costs include accounting, legal, and investment banking
fees, real estate and environmental assessments and appraisals, various
regulatory fees and recognition of transaction related obligations. Generally
accepted accounting principles require the Company to expense all acquisition
costs (both those paid by the Company and those paid by the sellers of the
acquired companies) related to business combinations accounted for under the
pooling-of-interests method.

NET INCOME PER SHARE

        Net income per share is calculated in accordance with Statement of
Financial Accounting Standards ("SFAS") No. 128, "Earnings Per Share."

NEW ACCOUNTING PRONOUNCEMENTS

        In June 1997, the Financial Accounting Standards Board ("FASB") issued
SFAS No. 130, "Reporting Comprehensive Income." SFAS No. 130 establishes
standards for the reporting and display of comprehensive income and its
components (revenues, expenses, gains and losses) in a full set of general
purpose financial statements. SFAS No. 130 requires that all items required to
be recognized under accounting standards as components of comprehensive income
be reported in a financial statement that is displayed with the same prominence
as other financial statements. SFAS No. 130 is effective for fiscal years
beginning after December 15, 1997. Reclassification of financial statements for
earlier periods provided for comparative purposes is required. The Company
intends to adopt SFAS No. 130 in fiscal 1999. Implementation of this disclosure
standard will not affect the Company's financial position or results of
operations.

        In June 1997, the FASB issued SFAS No. 131, "Disclosures about Segments
of an Enterprise and Related Information." SFAS No. 131 establishes standards
for reporting information about operating segments in annual and interim
financial statements. Operating segments are determined consistent with the way
management organizes and evaluates financial information internally for making
decisions and assessing performance. It also requires related disclosures about
products, geographic areas, and major customers. SFAS 131 is effective for
fiscal years beginning after December 15, 1997. The Company intends to adopt
SFAS No. 131 in fiscal 1999. Implementation of this disclosure standard will not
affect the Company's financial position or results of operations.

DISTRIBUTION RATIO

        On May 14, 1998, the U.S. Office Products Board of Directors approved
the distribution ratio for the Company in connection with the Distribution. At
the date of the Distribution, the Company issued to U.S. Office Products
shareholders one share of its common stock for every ten shares of U.S. Office
Products common stock held by each respective shareholder. The share data
reflected in the accompanying financial statements represents the historical
share data for U.S. Office Products for the period or as of the date indicated,
and retroactively adjusted to give effect to the one for ten distribution ratio.


                                       38
<PAGE>
 
NOTE 4--BUSINESS COMBINATIONS

POOLING-OF-INTERESTS METHOD

        In fiscal 1997, the Company issued 3,731,152 shares of U.S. Office
Products common stock to acquire the Pooled Companies. The Pooled Companies and
the number of shares issued in each business combination are as follows:

                                                                      NUMBER OF
                                                                        SHARES
COMPANY NAME                                                            ISSUED
- ------------                                                          ----------

Professional Travel Corporation......................................    794,078
Travel Arrangements, Inc. and St. Pierre Enterprises (Supertravel)...  1,293,713
Simmons Associates, Inc..............................................    611,607
MTA, Inc.............................................................  1,031,754
                                                                       ---------
   Total shares issued...............................................  3,731,152
                                                                       =========
                                                                                

        The Company's consolidated financial statements give retroactive effect
to the acquisitions of the Pooled Companies for all periods presented. Prior to
being acquired by U.S. Office Products, the Pooled Companies all reported on
years ending on December 31. Upon completion of the acquisitions of the Pooled
Companies, their year-ends were changed to U.S. Office Products' year-end of the
last Saturday in April.

        The following presents the separate results, in each of the periods
presented, of the Company (excluding the results of the Pooled Companies prior
to the dates on which they were acquired), and the Pooled Companies up to the
dates on which they were acquired:

<TABLE>
<CAPTION>
                                                                    NAVIGANT
                                                                 INTERNATIONAL,        POOLED          COMBINED
                                                                      INC.           COMPANIES         COMPANIES
                                                                -----------------  --------------  -----------------
<S>                                                             <C>                <C>             <C>
For the fiscal year ended April 26, 1997
  Revenues....................................................      $6,135             $51,542            $57,677
  Net income..................................................         231               3,112              3,343   
                                                                                                                   
For the four months ended April 30, 1996                                                                           
  Revenue.....................................................                         $18,009            $18,009   
  Net income..................................................                           1,391              1,391   
                                                                                                                   
For the calendar year ended December 31, 1995                                                                      
  Revenue.....................................................                         $45,267            $45,267   
  Net income..................................................                           3,098              3,098   
</TABLE>

PURCHASE METHOD

        In fiscal 1998, the Company made seven acquisitions accounted for under
the purchase method for an aggregate purchase price of $82,362, consisting of
3,802,367 shares of common stock with a market value of $83,780 and net of
$1,418 of cash acquired. The total assets related to these seven acquisitions
were $104,776, including intangible assets of $82,218. The results of these
acquisitions have been included in the Company's results from their respective
dates of acquisition.


                                       39
<PAGE>
 
        In fiscal 1997, the Company made one acquisition accounted for under the
purchase method for an aggregate cash purchase price of $1,758. The total assets
related to the acquisition were $3,054, including goodwill of $2,127. The
results of the acquisition have been included in the Company's results from the
date of acquisition.

        During 1995, the Company made one acquisition accounted for under the
purchase method for an aggregate purchase price of $5,061, consisting of $7,354
of notes payable and net of $2,293 of cash acquired. The total assets related to
the acquisition were $8,867, including goodwill of $5,109. The results of the
acquisition have been included in the Company's results from the date of
acquisition.

        The following presents the unaudited pro forma results of operations of
the Company for the fiscal years ended April 25, 1998 and April 26, 1997 and
includes the Company's consolidated financial statements, which give retroactive
effect to the acquisitions of the Pooled Companies for all periods presented,
and the results of the companies acquired in purchase acquisitions as if all
such purchase acquisitions had been made at the beginning of each period
presented. The results presented below include certain pro forma adjustments to
reflect the amortization of intangible assets, adjustments in executive
compensation of $265 and $7,100 for the fiscal years ended April 25, 1998 and
April 26, 1997, respectively, and the inclusion of a federal income tax
provision on all earnings:

                                             For The Fiscal Year Ended       
                                       --------------------------------------
                                         April 25, 1998      April 26, 1997   
                                       ------------------  ------------------
                                                    (unaudited)              

Revenues.............................        $157,042            $144,394    
Net income...........................        $  6,750            $  7,267    
Net income per share -  basic........        $   0.62            $   0.67    
Net income per share - diluted.......        $   0.62            $   0.67    
 
        The unaudited pro forma results of operations are prepared for
comparative purposes only and do not necessarily reflect the results that would
have occurred had the acquisitions occurred at the beginning of fiscal 1997 or
the results which may occur in the future.


NOTE 5--PROPERTY AND EQUIPMENT

        Property and equipment consists of the following:

<TABLE>
<CAPTION>
                                         April 25, 1998       April 26, 1997  
                                         --------------       --------------
<S>                                      <C>                  <C>           
Land...................................       $   325              $   325      
Buildings..............................         7,291                3,088      
Furniture and fixtures.................        14,939                7,934      
Leasehold improvements.................         2,471                1,273      
                                              -------              -------  
                                               25,026               12,620  
Less:  Accumulated depreciation........        (6,668)              (4,666)     
                                              -------              -------  
Net property and equipment.............       $18,358              $ 7,954      
                                              =======              =======  
</TABLE>

        Depreciation expense for the fiscal years ended April 25, 1998 and April
26, 1997, the four months ended April 30, 1996 and the year ended December 31,
1995 was $2,159, $1,112, $324 and $644, respectively.


                                       40
<PAGE>
 
NOTE 6--INTANGIBLE ASSETS

     Intangible assets consist of the following:

<TABLE>
<CAPTION>
                                                                        APRIL 25, 1998       APRIL 26, 1997
                                                                      -------------------  -------------------
 
<S>                                                                   <C>                  <C>
Goodwill............................................................             $90,442              $ 8,138
Less:  Accumulated amortization.....................................              (3,202)              (1,026)
                                                                                 -------              -------
Net intangible assets...............................................             $87,240              $ 7,112
                                                                                 =======              =======
</TABLE>

     Amortization expense for the fiscal years ended April 25, 1998 and April
26, 1997, the four months ended April 30, 1996 and the year ended December 31,
1995 was $2,353, $548, $128 and $342, respectively.

     On March 13, 1998, the Company received 90 days notice of termination of a
business relationship. The Company had provided travel administration services
to this customer under a five-year agreement based on a fee per transaction
basis, with all commissions being remitted back to this customer. During the
fiscal year ended April 25, 1998, this relationship contributed approximately
$600 to net operating income. During March 1998, the Company wrote-off $613 in
intangible assets relating to the original acquisition of this contract.


NOTE 7--OTHER ACCRUED LIABILITIES

     Other accrued liabilities consist of the following:

<TABLE>
<CAPTION>
                                                                        APRIL 25, 1998      APRIL 26, 1997
                                                                      ------------------  ------------------
 
<S>                                                                   <C>                 <C>
Customer deposits...................................................             $ 5,260              $1,198
Customer Revenue Share..............................................               1,690                 521
Deferred revenue....................................................               1,282
Accrued restructuring costs.........................................               1,000
Accrued acquisition costs...........................................                                     618
Other...............................................................               2,478               1,086
                                                                                 -------              ------
  Total other accrued liabilities...................................             $11,710              $3,423
                                                                                 =======              ======
</TABLE>


NOTE 8--CREDIT FACILITIES

SHORT-TERM DEBT
     Short-term debt consists of the following:

<TABLE>
<CAPTION>
                                                                        April 25, 1998      APRIL 26, 1997
                                                                      ------------------  ------------------
 
<S>                                                                   <C>                 <C>
Other...............................................................                $123  $
Current maturities of long-term debt................................                 371                 456
                                                                                    ----                ----
   Total short-term debt............................................                $494                $456
                                                                                    ====                ====
</TABLE>

                                       41
<PAGE>
 
LONG-TERM DEBT

     Long-term debt consists of the following:

<TABLE>
<CAPTION>
                                                                        April 25, 1998       APRIL 26, 1997
                                                                      -------------------  -------------------
 
<S>                                                                   <C>                  <C>
Notes payable, secured by certain assets of the Company, interest
 rates ranging from 9.04% to 9.4%, maturities from October 1997
 through 2015.......................................................              $2,768               $2,393
 
 
Capital lease obligations...........................................                  33                   75
                                                                                  ------               ------
                                                                                   2,801                2,468
Less:  Current maturities of long-term debt.........................                (371)                (456)
                                                                                  ------               ------
   Total long-term debt.............................................              $2,430               $2,012
                                                                                  ======               ======
</TABLE>

<TABLE>
<CAPTION>
MATURITIES OF LONG-TERM DEBT
<S>                                                                                        <C>
 
     Maturities of long-term debt, including capital lease obligations, are as follows:
 
               1999                                                                        $  371
               2000                                                                           180
               2001                                                                           113
               2002                                                                           123
               2003                                                                           134
               Thereafter                                                                   1,880
                                                                                           ------
 
               Total maturities of long-term debt                                          $2,801
                                                                                           ======
</TABLE>
PAYABLE TO U.S. OFFICE PRODUCTS

     The short-term payable to U.S. Office Products was incurred by the Company
primarily as a result of U.S. Office Products repaying short-term debt
outstanding at the businesses acquired by U.S. Office Products at or soon after
the respective dates of acquisition and through the centralized cash management
system, which involves daily advances or sweeps of cash to keep the cash balance
at or near zero on a daily basis. U.S. Office Products has charged the Company
interest on the short-term payable at U.S. Office Products weighted average
interest rate during the applicable periods.

     The long-term payable to U.S. Office Products primarily represents payments
made by U.S. Office Products on behalf of the Company and a reasonable
allocation by U.S. Office Products of certain general corporate expenses.  An
analysis of the activity in this account is as follows:
<TABLE>
<CAPTION>
 
Balance at April 30, 1996                                                $
<S>                                                                   <C>
 Payments of long-term debt of Pooled Companies upon acquisition          394
 Payments of acquisition costs                                            263
 Allocated corporate expenses                                             107
 Normal operating costs paid by U.S. Office Products                       23
                                                                      -------
 
Balance at April 26, 1997                                                 787
 Payments of long-term debt of acquired companies upon acquisition      4,174
 Normal operating costs paid by U.S. Office Products                    5,048
 Payments of acquisition costs                                          1,867
 Allocated corporate expenses                                             792
                                                                      -------
 
Balance at April 25, 1998                                             $12,668
                                                                      =======
</TABLE>

                                       42
<PAGE>
 
     The average outstanding long-term payable to U.S. Office Products during
the fiscal years ended April 25, 1998 and April 26, 1997 were $6,257 and $43,
respectively. Interest has been allocated to the Company based upon the
Company's average outstanding payable balance with U.S. Office Products at U.S.
Office Products' weighted average interest rate during such period.

     The Company's financial statements include allocations of interest expense
from U.S. Office Products totaling $285 and $58 during the fiscal years ended
April 25, 1998 and April 26, 1997, respectively.

     In conjunction with the Distribution, U.S. Office Products' allocated a
specified amount of debt outstanding under its credit facilities to each Spin-
Off Company and required each Spin-Off Company, on or prior to the Distribution,
to obtain credit facilities, to borrow funds under such facilities and to use
the proceeds of such borrowings to pay off the U.S. Office Products' debt so
allocated plus any additional debt incurred by U.S. Office Products after
January 12, 1998 (the date of the approval by the board of directors of U.S.
Office Products to spin-off the Company) in connection with the acquisition of
an entity that has become or will become a subsidiary of such Spin-Off Company.
Under the Distribution Agreement, $15,000 of U.S. Office Products' debt has been
allocated to the Company, and since January 12, 1998, U.S. Office Products has
incurred an additional $1,400 of debt in connection with such acquisitions.

     On the date of the Distribution the Company executed a credit agreement
with NationsBank, N.A., as administrative agent for a maximum facility of
$75,000.  The Company's current borrowing capacity under this facility is
initially $60,000 and matures on June 9, 2003.  The facility is secured by
substantially all of the Company's assets and the credit is subject to terms and
conditions typical of facilities of such size, including certain financial
covenants.  Interest rate options will be available to the Company depending
upon the satisfaction of certain specified financial ratios.  The Company
borrowed $16,400 on the date of Distribution to pay off the debt of U.S. Office
Products.


NOTE 9--INCOME TAXES

     The provision for income taxes consists of:

<TABLE>
<CAPTION>
                                                                                  
                                                                                  
                                                                                                          FOR THE YEAR 
                                                FOR THE FISCAL YEAR ENDED            FOR THE FOUR            ENDED     
                                         ---------------------------------------     MONTHS ENDED         DECEMBER 31,  
                                           APRIL 25, 1998      APRIL 26, 1997       APRIL 30, 1996            1995
                                         ------------------  -------------------  -------------------  ------------------
<S>                                      <C>                 <C>                  <C>                  <C>
Income taxes currently payable:
   Federal                                           $3,275              $  991                $ 348                $ 435
   State                                                634                 159                   43                   75
                                                     ------              ------                -----                -----
                                                      3,909               1,150                  391                  510
Deferred income tax expense (benefit)
                                                        172                  (5)                (136)                  55
                                                     ------              ------                -----                -----
Total provision for income taxes                     $4,081              $1,145                $ 255                $ 565
                                                     ======              ======                =====                =====
</TABLE>

     Deferred taxes are comprised of the following:

<TABLE>
<CAPTION>
                                                                        April 25, 1998       APRIL 26, 1997
                                                                      -------------------  -------------------
Current deferred tax assets:
<S>                                                                   <C>                  <C>
   Allowance for doubtful accounts                                                 $  84                $  36
   Accrued liabilities                                                               769                  229
                                                                                   -----                -----
       Total current deferred tax assets                                             853                  265
                                                                                   =====                =====
 
Long -term deferred tax liabilities:
   Property and equipment                                                           (400)                (680)
   Intangible assets                                                                (418)                  (3)
   Other                                                                            (109)                 222
</TABLE> 

                                       43
<PAGE>
 
       Total long-term deferred tax liabilities           (927)            (461)
                                                         -----             -----
Net deferred tax liability                               $ (74)           $(196)
                                                         =====             =====

     The Company's effective income tax rate varied from the U.S. federal
statutory tax rate as follows:

<TABLE>
<CAPTION>
                                                                                                                         
                                                                                                                         
                                                                                                           FOR THE YEAR  
                                             FOR THE FISCAL YEAR ENDED              FOR THE FOUR               ENDED    
                                       --------------------------------------       MONTHS ENDED           DECEMBER 31,  
                                         April 25, 1998      APRIL 26, 1997        APRIL 30, 1996              1995
                                       ------------------  ------------------  ----------------------  ---------------------
 
<S>                                    <C>                 <C>                 <C>                     <C>
U.S. federal statutory rate                         35.0%               35.0%                   35.0%                  35.0%
State income taxes, net of federal
 income tax benefit                                  5.4                 2.3                     1.7                    1.8
 
Subchapter S corporation income not
 subject to corporate level taxation
                                                                       (24.7)                  (21.2)                 (21.4)
 
Nondeductible goodwill                               8.3
Nondeductible acquisition costs                      4.7                 6.8
Other                                                1.3                 6.1
                                                    ----               -----                   -----                  -----
Effective income tax rate                           54.7%               25.5%                   15.5%                  15.4%
                                                    ====               =====                   =====                  =====
</TABLE>

     Certain Pooled Companies were organized as subchapter S corporations prior
to the closing of their acquisitions by the Company and, as a result, the
federal tax on their income was the responsibility of their individual
stockholders. Accordingly, the specific Pooled Companies provided no federal
income tax expense prior to these acquisitions by the Company.


NOTE 10--LEASE COMMITMENTS

     The Company leases various types of office facilities, equipment, and
furniture and fixtures under noncancelable lease agreements, which expire at
various dates. Future minimum lease payments under noncancelable capital and
operating leases are as follows:

<TABLE>
<CAPTION>
                                                           Capital Leases             OPERATING LEASES
                                                      -------------------------  ---------------------------
 
<S>                                                   <C>                        <C>
1999                                                                       $11                        $1,811
2000                                                                        11                         1,454
2001                                                                        11                         1,318
2002                                                                         3                           892
2003                                                                                                     385
Thereafter                                                                                               663
                                                                        ------                        ------
Total minimum lease payments                                                36                        $6,523
                                                                                                      ======
Less:  Amounts representing interest                                        (3)
                                                                        ------
Present value of net minimum lease payments                             $   33
                                                                        ======
</TABLE>

     Rent expense for all operating leases for the fiscal years ended April 25,
1998 and April 26, 1997, the four months ended April 30, 1996 and the year ended
December 31, 1995 was $3,153, $1,903, $573 and $1,811, respectively.


NOTE 11--COMMITMENTS AND CONTINGENCIES

LITIGATION

                                       44
<PAGE>
 
     The Company is, from time to time, a party to litigation arising in the
normal course of its business. Management believes that none of this litigation
will have a material adverse effect on the financial position, results of
operations or cash flows of the Company.

POSTEMPLOYMENT BENEFITS

     The Company has entered into employment agreements with several employees
that would result in payments to these employees upon a change of control or
certain other events. No amounts have been accrued at April 25, 1998 and April
26, 1997 related to these agreements, as no change of control has occurred.

DISTRIBUTION

     At the date of the Distribution, the Company, U.S. Office Products and the
other Spin-Off Companies entered into the Distribution Agreement, the Tax
Allocation Agreement and the Employee Benefits Agreement, and the Spin-Off
Companies  entered into the Tax Indemnification Agreement and may enter into
other agreements, including agreements related to referral of customers to one
another. These agreements provided, among other things, for U.S. Office Products
and the Company to indemnify each other from tax and other liabilities relating
to their respective businesses prior to and following the Distribution. Certain
of the obligations of the Company and the other spin-off companies to indemnify
U.S. Office Products are joint and several. Therefore, if one of the other spin-
off companies fails to indemnify U.S. Office Products when such a loss occurs,
the Company may be required to reimburse U.S. Office Products for all or a
portion of the losses that otherwise would have been allocated to other spin-off
companies. In addition, the agreements will allocate liabilities, including
general corporate and securities liabilities of U.S. Office Products not
specifically related to the business travel agency business, between U.S. Office
Products and each spin-off company.


NOTE 12--EMPLOYEE BENEFIT PLANS

     Effective September 1, 1996, the Company implemented the U.S. Office
Products 401(k) Retirement Plan (the "401(k) Plan") which allows employee
contributions in accordance with Section 401(k) of the Internal Revenue Code.
The Company matches a portion of employee contributions and all full-time
employees are eligible to participate in the 401(k) Plan after one year of
service.

     Certain subsidiaries of the Company have, or had prior to implementation of
the 401(k) Plan, qualified defined contribution benefit plans, which allow for
voluntary pre-tax contributions by the employees. The subsidiaries paid all
general and administrative expenses of the plans and in some cases made matching
contributions on behalf of the employees. For the fiscal years ended April 25,
1998 and April 26, 1997, the four months ended April 30, 1996 and the year ended
December 31, 1995, the subsidiaries incurred expenses totaling $372, $249, $73
and $204, respectively, related to these plans.


NOTE 13--STOCKHOLDER'S EQUITY

Earnings Per Share

     In February 1997, the FASB issued SFAS No. 128, "Earnings Per Share." SFAS
No. 128 establishes standards for computing and presenting earnings per share
("EPS").  SFAS No. 128 requires the dual presentation of basic and diluted EPS
on the face of the consolidated statement of income.  Basic EPS excludes
dilution and is computed by dividing income available to common shareholders by
the weighted average number of common shares outstanding for the period.
Diluted EPS reflects the potential dilution that could occur if securities or
other contracts to issue common stock were exercised or converted into common
stock.  The Company has adopted SFAS No. 128 during fiscal 1998 and has restated
all prior period EPS data.  The following information presents the Company's
computations of basic and diluted EPS from continuing operations before
extraordinary items for the periods presented in the consolidated statement of
income.

                                       45
<PAGE>
 
<TABLE>
<CAPTION>
 
                                                Income        Shares      Per Share
                                              (Numerator)  (Denominator)   Amount
                                              -----------  -------------  ---------
<S>                                           <C>          <C>            <C>
Fiscal 1998:
 Basic EPS                                        $3,377         11,956        $.28
                                                                               ====
 Effect of dilutive employee stock options                          237
                                                  ------         ------
 Diluted EPS                                      $3,377         12,193        $.28
                                                  ======         ======        ====
 
Fiscal 1997:
 Basic EPS                                        $3,343          9,003        $.37
                                                                               ====
 Effect of dilutive employee stock options                          173
                                                  ------         ------
 Diluted EPS                                      $3,343          9,176        $.36
                                                  ======         ======        ====
 
Four months ended April 30, 1996:
 Basic EPS                                        $1,391          7,750        $.18
                                                                               ====
 Effect of dilutive employee stock options                          160
                                                  ------         ------
 Diluted EPS                                      $1,391          7,910        $.18
                                                  ======         ======        ====
 
Year ended December 31, 1995:
 Basic EPS                                        $3,098          5,906        $.52
                                                                               ====
 Effect of dilutive employee stock options                           96
                                                  ------         ------
 Diluted EPS                                      $3,098          6,002        $.52
                                                  ======         ======        ====
</TABLE>

CAPITAL CONTRIBUTION BY U.S. OFFICE PRODUCTS

     During the fiscal year ended April 25, 1998, U.S. Office Products
contributed $1,495 of capital to the Company. The contribution reflects the
forgiveness of intercompany debt by U.S. Office Products, as it was agreed that
the Company would be allocated only $15,000 of debt plus the amount of any
additional debt incurred after January 12, 1998 in connection with the
acquisition of entities that will become subsidiaries of the Company.

EMPLOYEE STOCK PLANS

     Prior to the Distribution, certain employees of the Company participated in
the U.S. Office Products 1994 Long-Term Incentive Plan ("the Plan") covering
employees of U.S. Office Products. The Company adopted an employee stock option
plan at approximately the time of the Distribution. The Company replaced the
options to purchase shares of common stock of U.S. Office Products held by
employees with options to purchase shares of common stock of the Company.   In
order to keep the option holders in the same economic position immediately
before and after the Distribution, the number of U.S. Office Products' options
held by Company employees was multiplied by 1.556 and the exercise price of
those options was divided by 1.556 for purposes of the replacement options.  All
option data reflected below has been retroactively restated to reflect the
effects of the Distribution.

     The Company accounts for options issued in accordance with APB Opinion No.
25. Accordingly, because the exercise prices of the options have equaled the
market price on the date of grant, no compensation expense has been recognized
for the options granted. Had compensation cost for the Company's stock options
been recognized based upon the fair value of the stock options on the grant date
under the methodology prescribed by SFAS No. 123, "Accounting for Stock-Based
Compensation," the Company's net income and net income per share would have been
impacted as indicated in the following table:

<TABLE>
<CAPTION>
                                                                            For the Fiscal Year Ended
                                                                      --------------------------------------
                                                                        April 25, 1998      April 26, 1997
                                                                      ------------------  ------------------
 
Net income:
<S>                                                                   <C>                 <C>
  As reported.......................................................              $3,377              $3,343
  Pro forma.........................................................              $2,677              $3,333
</TABLE> 

                                       46
<PAGE>
<TABLE> 
<S>                                                                               <C>                 <C> 
Net income per share:
  As reported:
     Basic..........................................................              $ 0.28              $ 0.37
     Diluted........................................................              $ 0.28              $ 0.36
  Pro forma:
     Basic..........................................................              $ 0.22              $ 0.37
     Diluted........................................................              $ 0.22              $ 0.36
</TABLE>
 
     The fair value of the options granted (which is amortized to expense over
the option vesting period in determining the pro forma impact) is estimated on
the date of grant using the Black-Scholes option pricing model with the
following weighted average assumptions:

<TABLE>
<CAPTION>
                                                                             For the Fiscal Year Ended
                                                                      ----------------------------------------
                                                                        April 25, 1998        April 26,1997
                                                                      -------------------  -------------------
<S>                                                                   <C>                  <C> 
Expected life of option.............................................              7 year              7 years
Risk free interest rate.............................................                6.35%                6.66%
Expected volatility of stock........................................               44.10%               44.00%
</TABLE>
 
     The weighted-average fair value of options granted was $6.31 and $5.74 for
the years ended April 25, 1998 and April 26, 1997, respectively.

     A summary of option transactions follows:

<TABLE>
<CAPTION>
                                                                                              Weighted
                                                  Weighted Average                            Average
                                                     Exercise            Options              Exercise
                                 Options              Price            Exercisable             Price
                            -------------------  ------------------  ------------------  ------------------
<S>                         <C>                  <C>                 <C>                 <C>
Granted                            242               $ 8.75
                                 -----
Balance at April 26, 1997          242                 8.75                  65               $4.56
Granted                          1,665                11.68
Exercised                           (9)                0.73
Canceled                           (14)               11.65
                                 -----
Balance at April 25, 1997        1,884               $11.36                 112               $6.65
                                 =====
</TABLE>

     The following table summarized information about stock options outstanding
at April 25, 1998:

<TABLE>
<CAPTION>
                                 Options Outstanding                            Options Exercisable
                    -----------------------------------------------       --------------------------------
                                                           Weighted                            Weighted
                                         Weighted          Average                             Average
Range of Exercise                        Average          Exercise                            Exercise
     Price            Options             Life              Price            Options            Price
- -----------------   ------------      -------------     ------------      ------------     ---------------
<S>                <C>               <C>               <C>               <C>              <C>
$0.73                     4              9.18            $ 0.73                4              $ 0.73
$4.56                    65              9.01              4.56               65                4.56
$9.03 - $9.96           327              9.27              9.79               25                9.70
$10.73  $12.65        1,349              9.73             11.76               19               11.04
$14.58 - $14.90         139              9.43             14.63
                      -----                                              -------
$0.73 - $14.90        1,884              9.61            $11.36              113              $ 6.65
                      =====                                              =======
</TABLE>

                                       47
<PAGE>
 
     Non-qualified options granted to employees are generally exercisable
beginning one year from the date of grant in cumulative yearly amounts of 25% of
the shares under option and generally expire ten years from the date of grant.

     Under a service agreement entered into with Jonathan J. Ledecky, the Board
of Directors of U.S. Office Products has agreed that Jonathan J. Ledecky will
receive a stock option for the Company common stock from the Company as of the
date of the Distribution. The Board intends the option to be compensation for
Mr. Ledecky's services as a director of the Company, and certain services as an
employee of the Company. The option will cover 7.5% of the outstanding Company
common stock determined as of the date of the Distribution, with no anti-
dilution provisions in the event of issuance of additional shares of common
stock (other than with respect to stock splits or reverse stock splits). The
option will have a per share exercise price equal to the IPO price.

     Immediately following the effective date of the registration statements
filed in connection with the IPO and the Distribution, the Company's Board of
Directors granted 823 options covering 7.5% of the outstanding shares of the
Company's common stock, immediately following the Distribution, to certain
executive management personnel and non-employee directors. The options will be
granted under the 1998 Stock Incentive Plan (the "Plan") and have a per share
exercise price equal to the IPO price, with other terms to be determined by the
Company's Board of Directors. Total options available for grant under the Plan
will be 25.0% of the outstanding shares of the Company's common stock
immediately following the Distribution and the IPO, including the options to be
granted to Mr. Ledecky on that date.


NOTE 14--QUARTERLY FINANCIAL DATA (UNAUDITED)

     The following presents certain unaudited quarterly financial data for the
fiscal years ended April 25, 1998 and April 26,1997:

<TABLE>
<CAPTION>
                                                                 Year Ended April 25, 1998
                                    ------------------------------------------------------------------------------------
                                         First           Second            Third           Fourth            Total
                                    ---------------  ---------------  ---------------  ---------------  ----------------
<S>                                 <C>              <C>              <C>              <C>              <C>
Revenues..........................          $19,530          $27,027          $34,149          $39,718          $120,424
Gross Profit......................            8,637           11,705           13,192           17,247            50,781
Operating income..................            2,565            2,138            1,048            1,883             7,634
Net income........................            1,358            1,207              373              439             3,377
 
Per share amounts:
  Basic...........................          $  0.13          $  0.11          $  0.03          $  0.03          $   0.28
  Diluted.........................          $  0.13          $  0.11          $  0.03          $  0.03          $   0.28


                                                                  Year Ended April 26, 1997
                                    -------------------------------------------------------------------------------------
                                         First           Second            Third            Fourth            Total
                                    ---------------  ---------------  ----------------  ---------------  ----------------
 
Revenues..........................          $15,243          $13,770          $12,514           $16,150           $57,677
Gross profit......................            7,637            6,276            4,958             7,265            26,136
Operating income (loss)...........            2,186            1,131             (212)            1,643             4,748
Net income (loss).................            1,753              937             (209)              862             3,343
 
Per share amounts:
  Basic...........................          $  0.21          $  0.11          $ (0.02)          $  0.08           $  0.37
  Diluted.........................          $  0.21          $  0.11          $ (0.02)          $  0.08           $  0.36
</TABLE>

                                       48
<PAGE>
 
ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
- ------------------------------------------------------------------------
FINANCIAL DISCLOSURE.
- ---------------------

 Not applicable.

                                    PART III
                                    --------

ITEM 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT.
- -------------------------------------------------------------


          This information is incorporated by reference from the Company's Proxy
Statement to be filed with the Securities and Exchange Commission in connection
with the Company's annual meeting of stockholders.


ITEM 11.  EXECUTIVE COMPENSATION.
- ---------------------------------

  This information is incorporated by reference from the Company's Proxy
Statement to be filed with the Securities and Exchange Commission in connection
with the Company's annual meeting of stockholders.


ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT.
- -------------------------------------------------------------------------

  This information is incorporated by reference from the Company's Proxy
Statement to be filed with the Securities and Exchange Commission in connection
with the Company's annual meeting of stockholders.


ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS.
- ---------------------------------------------------------

  This information is incorporated by reference from the Company's Proxy
Statement to be filed with the Securities and Exchange Commission in connection
with the Company's annual meeting of stockholders.

                                       49
<PAGE>

                                    PART IV
                                    -------

ITEM 14.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K.
- ---------------------------------------------------------------------------

(a)  Financial Statement Schedules:

     Not applicable

(b)  Reports on Form 8-K:

     Not applicable.

(c)  Exhibits:

<TABLE> 
<CAPTION>                                            
Exhibit      Description of Document                                                                                 
- -------      -----------------------                                                                                 
Number                                                                                                               
- ------                                                                                                               
<C>          <S>                                                                                                     
   3.1+      Form of Amended and Restated Certificate of Incorporation                                               
   3.2+      Bylaws                                                                                                  
   3.3+      Form of Amendment to Bylaws                                                                             
   4.1+      Form of certificate representing shares of Common Stock                                                 
  10.1+      Form of Distribution Agreement among U.S. Office Products Company, Workflow Management, Inc., Aztec     
             Technology Partners, Inc., Navigant International, Inc. and School Specialty, Inc.                           
  10.2+      Form of Tax Allocation Agreement among U.S. Office Products Company, Workflow Management, Inc., Aztec   
             Technology Partners, Inc., Navigant International, Inc. and School Specialty, Inc.                           
  10.3+      Form of Tax Indemnification Agreement among Workflow Management, Inc., Aztec Technology Partners, Inc., 
             Navigant International, Inc. and School Specialty, Inc.                                                      
  10.4+      Employment Agreement dated as of January 24, 1997 between Edward S. Adams and Professional Travel       
             Corporation.                                                                                                 
  10.5+      Employment Agreement dated as of January 24, 1997 between Robert C. Griffith and Professional Travel    
             Corporation.                                                                                                 
  10.6+      Employment Agreement dated as of October 24, 1997 between McGregor Travel Management, Inc. and Douglas  
             R. Knight.                                                                                                   
  10.7+      Form of Agreement between U.S. Office Products and Jonathan J. Ledecky, as amended.                          
  10.8+      Form of Employee Benefits Agreement among U.S. Office Products Company, Workflow Management, Inc., Aztec
             Technology Partners, Inc., Navigant International, Inc. and School Specialty, Inc.                           
  10.9+      Form of Agent Reporting Agreement with Airline Reporting Company.                                            
  10.10+     Form of Employment Agreement between Jonathan J. Ledecky and Navigant International, Inc.                    
  10.11+     Form of 1998 Stock Incentive Plan of Navigant International, Inc.                                            
  10.12      Credit Agreement dated as of June 9, 1998 between NationsBank, N.A., as Agent, and Navigant             
             International, Inc.                                                                                          
  10.13+     Form of Amendment to Employment Agreement between Edward S. Adams, Professional Travel Corporation and  
             Navigant International, Inc.                                                                                 
  10.14+     Form of Amendment to Employment Agreement between Robert C. Griffith, Professional Travel Corporation   
             and Navigant International, Inc.                                                                             
  10.15+     Form of Amendment to Employment Agreement between Douglas R. Knight, McGregor Travel Management, Inc.   
             and Navigant International, Inc.                                                                             
  21.1+      Subsidiaries of Registrant                                                                                   
  24.1       Power of Attorney (included on signature page hereto)                                                        
  27.1       Financial data schedule                                                                                       
</TABLE>

                                       50
<PAGE>
 
___________
+ Incorporated by reference herein from Navigant's Registration Statement on
  Form S-1 initially filed with the Securities and Exchange Commission on
  February 19, 1998 (File No. 333-46539).

                                       51
<PAGE>
 
  SIGNATURES

  Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange
Act of 1934, the Registrant has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.

  Date:  July 21, 1998.


                         NAVIGANT INTERNATIONAL, INC.
                         A DELAWARE CORPORATION

 
                         BY:     /S/  EDWARD S. ADAMS
                             -------------------------
                             NAME:   EDWARD S. ADAMS
                             TITLE:  CHAIRMAN OF THE BOARD, CHIEF EXECUTIVE
                                     OFFICER, PRESIDENT AND DIRECTOR (PRINCIPAL
                                     EXECUTIVE OFFICER)

     KNOW ALL MEN BY THESE PRESENTS that each person whose signature appears
below constitutes and appoints Edward S. Adams his true and lawful attorney-in-
fact and agent, with full power of substitution and resubstitution, for him or
in his name, place and stead, in any and all capacities to sign to this report,
and to file the same, with all exhibits thereto, and other documents in
connection therewith, with the Securities and Exchange Commission, granting unto
said attorney-in-fact and agent full power and authority to do and perform each
and every act and thing requisite or necessary to be done in and about the
premises, as fully to all intents and purposes as he might or could do in
person, hereby ratifying and confirming all that said attorney-in-fact and agent
or his substitutes, may lawfully do or cause to be done by virtue hereof.

     Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed below by the following persons on behalf of the
Registrant in the capacities indicated as of July 21, 1998.

 
                         BY:     /S/  ROBERT C. GRIFFITH
                            ----------------------------
                            NAME:  ROBERT C. GRIFFITH
                            TITLE: CHIEF FINANCIAL OFFICER AND TREASURER
                                   (PRINCIPAL FINANCIAL AND ACCOUNTING
                                   OFFICER)
                         
                         
                         
                         BY:     /S/  DOUGLAS R. KNIGHT
                            ---------------------------
                            NAME:  DOUGLAS R. KNIGHT
                            TITLE: CHIEF OPERATING OFFICER
                         
                         
                         BY:     /S/  EUGENE A. OVER, JR.
                            -----------------------------
                            NAME:  EUGENE A. OVER, JR.
                            TITLE: GENERAL COUNSEL AND SECRETARY
                         
                         
                         
                         BY:     /S/  JONATHAN J. LEDECKY
                            -----------------------------
                            NAME:  JONATHAN J. LEDECKY
                            TITLE: DIRECTOR

                                       52
<PAGE>
 
                              BY:     /S/  VASSILIOS SIRPOLAIDIS
                                 -------------------------------
                                 NAME:  VASSILIOS SIRPOLAIDIS
                                 TITLE:  DIRECTOR



                              BY:     /S/  NED A. MINOR
                                 -------------------------------
                                 NAME:  NED A. MINOR
                                 TITLE:  DIRECTOR



                              BY:     /S/  D. CRAIG YOUNG
                                 -------------------------------
                                 NAME:  D. CRAIG YOUNG
                                 TITLE:  DIRECTOR

                                       53
<PAGE>
 
                                      Exhibit Index
<TABLE> 
<CAPTION>                                            
                                                                                                                     
Exhibit      Description of Document                                                                                 
- -------      -----------------------                                                                                 
Number
- ------
<C>          <S>                                                                                                     
   3.1+      Form of Amended and Restated Certificate of Incorporation                                               
   3.2+      Bylaws                                                                                                    
   3.3+      Form of Amendment to Bylaws                                                                               
   4.1+      Form of certificate representing shares of Common Stock                                                   
  10.1+      Form of Distribution Agreement among U.S. Office Products Company, Workflow Management, Inc., Aztec            
             Technology Partners, Inc., Navigant International, Inc. and School Specialty, Inc.                        
  10.2+      Form of Tax Allocation Agreement among U.S. Office Products Company, Workflow Management, Inc., Aztec     
             Technology Partners, Inc., Navigant International, Inc. and School Specialty, Inc.                        
  10.3+      Form of Tax Indemnification Agreement among Workflow Management, Inc., Aztec Technology Partners, Inc.,        
             Navigant International, Inc. and School Specialty, Inc.                                                   
  10.4+      Employment Agreement dated as of January 24, 1997 between Edward S. Adams and Professional Travel              
             Corporation.                                                                                              
  10.5+      Employment Agreement dated as of January 24, 1997 between Robert C. Griffith and Professional Travel           
             Corporation.                                                                                              
  10.6+      Employment Agreement dated as of October 24, 1997 between McGregor Travel Management, Inc. and Douglas         
             R. Knight.                                                                                                
  10.7+      Form of Agreement between U.S. Office Products and Jonathan J. Ledecky, as amended.                       
  10.8+      Form of Employee Benefits Agreement among U.S. Office Products Company, Workflow Management, Inc., Aztec       
             Technology Partners, Inc., Navigant International, Inc. and School Specialty, Inc.                        
  10.9+      Form of Agent Reporting Agreement with Airline Reporting Company.                                         
  10.10+     Form of Employment Agreement between Jonathan J. Ledecky and Navigant International, Inc.                 
  10.11+     Form of 1998 Stock Incentive Plan of Navigant International, Inc.                                         
  10.12      Credit Agreement dated as of June 9, 1998 between NationsBank, N.A., as Agent, and Navigant                    
             International, Inc.                                                                                       
  10.13+     Form of Amendment to Employment Agreement between Edward S. Adams, Professional Travel Corporation and         
             Navigant International, Inc.                                                                              
  10.14+     Form of Amendment to Employment Agreement between Robert C. Griffith, Professional Travel Corporation          
             and Navigant International, Inc.                                                                          
  10.15+     Form of Amendment to Employment Agreement between Douglas R. Knight, McGregor Travel Management, Inc.          
             and Navigant International, Inc.                                                                          
  21.1+      Subsidiaries of Registrant                                                                                
  24.1       Power of Attorney (included on signature page hereto)                                                     
  27.1       Financial data schedule                                                                                   
</TABLE>
___________
+ Incorporated by reference herein from Navigant's Registration Statement on
  Form S-1 initially filed with the Securities and Exchange Commission on
  February 19, 1998 (File No. 333-46539).

                                       
                                       


<PAGE>
 
                               CREDIT AGREEMENT


                           Dated as of June 9, 1998


                                     among


                         NAVIGANT INTERNATIONAL, INC.,
                                 as Borrower,


                     Certain Subsidiaries and Affiliates,
                                as Guarantors,


                           THE LENDERS NAMED HEREIN


                                      AND


                              NATIONSBANK, N.A.,
                            as Administrative Agent
<PAGE>
 
                               TABLE OF CONTENTS

<TABLE> 
<S>                                                                                                              <C> 
SECTION 1 DEFINITIONS......................................................................................       1
         1.1 Definitions....................................................................................      1
         1.2 Computation of Time Periods....................................................................     23
         1.3 Accounting Terms...............................................................................     23
                                                                                                                 
SECTION 2 CREDIT FACILITIES.................................................................................     24 
         2.1 Revolving Loans................................................................................     24
         2.2 Letter of Credit Subfacility...................................................................     26
         2.3 Swingline Loan Subfacility.....................................................................     31
                                                                                                                 
SECTION 3 OTHER PROVISIONS RELATING TO CREDIT FACILITIES....................................................     33
         3.1 Default Rate...................................................................................     33
         3.2 Extension and Conversion.......................................................................     33
         3.3 Prepayments....................................................................................     34
         3.4 Termination and Reduction of Commitments.......................................................     34
         3.5 Fees...........................................................................................     35
         3.6 Capital Adequacy...............................................................................     36
         3.7 Inability To Determine Interest Rate...........................................................     36
         3.8 Illegality.....................................................................................     36
         3.9 Requirements of Law............................................................................     37
         3.10 Taxes.........................................................................................     38
         3.11 Indemnity.....................................................................................     40
         3.12 Pro Rata Treatment............................................................................     40
         3.13 Sharing of Payments...........................................................................     41
         3.14 Payments, Computations, Etc...................................................................     42
         3.15 Evidence of Debt..............................................................................     43
                                                                                                                 
SECTION 4 GUARANTY..........................................................................................     44
         4.1 The Guarantee..................................................................................     44
         4.2 Obligations Unconditional......................................................................     45
         4.3 Reinstatement..................................................................................     46
         4.4 Certain Additional Waivers.....................................................................     46
         4.5 Remedies.......................................................................................     46 
         4.6 Rights of Contribution.........................................................................     46
         4.7 Continuing Guarantee...........................................................................     47
                                                                                                                 
SECTION 5 CONDITIONS........................................................................................     47 
         5.1 Conditions to Closing..........................................................................     47
         5.2 Conditions to All Extensions of Credit.........................................................     49
                                                                                                                 
SECTION 6 REPRESENTATIONS AND WARRANTIES....................................................................     50
         6.1 Financial Condition............................................................................     50
         6.2 No Changes or Restricted Payments..............................................................     50
</TABLE> 

                                       i
<PAGE>
 
<TABLE> 
<S>                                                                                                              <C> 
         6.3 Organization; Existence; Compliance with Law...................................................     51
         6.4 Power; Authorization; Enforceable Obligations..................................................     51
         6.5 No Legal Bar...................................................................................     51
         6.6 No Material Litigation.........................................................................     52
         6.7 No Default.....................................................................................     52
         6.8 Ownership of Property; Liens...................................................................     52
         6.9 Intellectual Property..........................................................................     52
         6.10 No Burdensome Restrictions....................................................................     53
         6.11 Taxes.........................................................................................     53
         6.12 ERISA.........................................................................................     53 
         6.13 Governmental Regulations, Etc.................................................................     54
         6.14 Subsidiaries..................................................................................     55
         6.15 Purpose of Extensions of Credit...............................................................     55
         6.16 Environmental Matters.........................................................................     55
                                                                                                                 
SECTION 7 AFFIRMATIVE COVENANTS.............................................................................     56
         7.1 Financial Statements...........................................................................     56
         7.2 Certificates; Other Information................................................................     57
         7.3 Notices........................................................................................     58
         7.4 Payment of Obligations.........................................................................     59
         7.5 Conduct of Business and Maintenance of Existence...............................................     60
         7.6 Maintenance of Property; Insurance.............................................................     60
         7.7 Inspection of Property; Books and Records; Discussions.........................................     60
         7.8 Environmental Laws.............................................................................     60
         7.9 Financial Covenants............................................................................     61
         7.10 Administrative Fees...........................................................................     62
         7.11 Additional Guaranties and Stock Pledges.......................................................     62
         7.12 Ownership of Subsidiaries.....................................................................     63
         7.13 Use of Proceeds...............................................................................     63

SECTION 8 NEGATIVE COVENANTS................................................................................     63
         8.1 Indebtedness...................................................................................     63
         8.2 Liens..........................................................................................     64
         8.3 Nature of Business.............................................................................     64
         8.4 Consolidation, Merger, Sale or Purchase of Assets, Capital Expenditures, etc...................     64
         8.5 Advances, Investments and Loans................................................................     66
         8.6 Transactions with Affiliates...................................................................     66
         8.7 Ownership of Equity Interests..................................................................     66
         8.8 Fiscal Year....................................................................................     66
         8.9 Prepayments of Indebtedness, etc...............................................................     67
         8.10 Restricted Payments...........................................................................     67
         8.11 Sale Leasebacks...............................................................................     67
         8.12 No Further Negative Pledges...................................................................     67
                                                                                                                 
SECTION 9 EVENTS OF DEFAULT................................................................................      68
</TABLE> 

                                      ii
<PAGE>
 
<TABLE> 
<S>                                                                                                              <C> 
         9.1 Events of Default..............................................................................     68
         9.2 Acceleration; Remedies.........................................................................     70
                                                                                                                 
SECTION 10 AGENCY PROVISIONS................................................................................     71  
         10.1 Appointment...................................................................................     71
         10.2 Delegation of Duties..........................................................................     71
         10.3 Exculpatory Provisions........................................................................     71
         10.4 Reliance on Communications....................................................................     72
         10.5 Notice of Default.............................................................................     72
         10.6 Non-Reliance on Administrative Agent and Other Lenders........................................     73
         10.7 Indemnification...............................................................................     73
         10.8 Administrative Agent in its Individual Capacity...............................................     74
         10.9 Successor Administrative Agent................................................................     74
                                                                                                                 
SECTION 11 MISCELLANEOUS....................................................................................     75
         11.1 Notices.......................................................................................     75
         11.2 Right of Set-Off..............................................................................     76
         11.3 Benefit of Agreement..........................................................................     76
         11.4 No Waiver; Remedies Cumulative................................................................     79
         11.5 Payment of Expenses, etc......................................................................     79
         11.6 Amendments, Waivers and Consents..............................................................     80
         11.7 Counterparts..................................................................................     81
         11.8 Headings......................................................................................     81
         11.9 Survival......................................................................................     81
         11.10 Governing Law; Submission to Jurisdiction; Venue.............................................     81
         11.11 Severability.................................................................................     82
         11.12 Entirety.....................................................................................     82
         11.13 Binding Effect; Termination..................................................................     82
         11.14 Confidentiality..............................................................................     83
         11.15 Source of Funds..............................................................................     83
         11.16 Conflict.....................................................................................     84
</TABLE> 
                                      iii
<PAGE>
 
                                   SCHEDULES

Schedule 2.1(a)            Lenders and Commitments
Schedule 2.1(b)(i)         Form of Notice of Borrowing
Schedule 2.1(e)            Form of Note
Schedule 2.2(b)-1          Existing Letters of Credit
Schedule 2.2(b)-2          Form of Notice of Request for Letter of Credit
Schedule 3.2               Form of Notice of Extension/Conversion
Schedule 5.1(i)(v)         Form of Officer's Certificate
Schedule 6.6               Description of Legal Proceedings
Schedule 6.8               Existing Liens
Schedule 6.14              Subsidiaries
Schedule 7.2(b)            Form of Officer's Compliance Certificate
Schedule 7.11-1            Form of Joinder Agreement
Schedule 8.1               Indebtedness
Schedule 8.5               Existing Investments
Schedule 11.1              Lenders and Addresses
Schedule 11.3(b)           Form of Assignment and Acceptance

                                      iv
<PAGE>
 
                               CREDIT AGREEMENT



     THIS CREDIT AGREEMENT dated as of June 9, 1998 (the "Credit Agreement"), is
                                                          ----------------      
by and among NAVIGANT INTERNATIONAL, INC., a Delaware corporation (the
"Borrower"), and the subsidiaries and affiliates identified on the signature
 --------                                                                   
pages hereto and such other subsidiaries and affiliates as may from time to time
become Guarantors hereunder in accordance with the provisions hereof (the
"Guarantors"), the lenders named herein and such other lenders as may become a
 ----------                                                                   
party hereto (the "Lenders"), and NATIONSBANK, N.A., as Administrative Agent (in
                   -------                                                      
such capacity, the "Administrative Agent").
                    --------------------   


                              W I T N E S S E T H


     WHEREAS, the Borrower has requested that the Lenders provide up to a $75
million credit facility for the purposes hereinafter set forth;

     WHEREAS, the Lenders have agreed to make the requested credit facility
available to the Borrower on the terms and conditions hereinafter set forth;

     NOW, THEREFORE, IN CONSIDERATION of the premises and other good and
valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto agree as follows:


                                   SECTION 1
                                  DEFINITIONS
                                  -----------


     1.1  Definitions.
          ----------- 

          As used in this Credit Agreement, the following terms shall have the
meanings specified below unless the context otherwise requires:

          "Additional Credit Party" means each Person that becomes a Guarantor
           -----------------------                                            
     after the Closing Date by execution of a Joinder Agreement.

          "Administrative Agent" shall have the meaning assigned to such term in
           --------------------                                                 
     the heading hereof, together with any successors or assigns.

          "Administrative Agent's Fee Letter" means that certain letter
           ---------------------------------                           
     agreement, dated as of April 28, 1998, between the Administrative Agent and
     the Borrower, as amended, modified, supplemented or replaced from time to
     time.

          "Administrative Agent's Fees" shall have the meaning assigned to such
           ---------------------------                                         
     term in Section 3.5(c).

                                       1
<PAGE>
 
          "Affiliate" means, with respect to any Person, any other Person (i)
           ---------                                                         
     directly or indirectly controlling or controlled by or under direct or
     indirect common control with such Person or (ii) directly or indirectly
     owning or holding five percent (5%) or more of the equity interest in such
     Person.  For purposes of this definition, "control" when used with respect
     to any Person means the power to direct the management and policies of such
     Person, directly or indirectly, whether through the ownership of voting
     securities, by contract or otherwise; and the terms "controlling" and
     "controlled" have meanings correlative to the foregoing.

          "Agency Services Address" means NationsBank, N.A., NC1-001-15-04, 101
           -----------------------                                             
     North Tryon Street, Charlotte, North Carolina  28255, Attn: Agency
     Services, or such other address as may be identified by written notice from
     the Administrative Agent to the Borrower.

          "Aggregate Revolving Committed Amount" means the aggregate amount of
           ------------------------------------                               
     Revolving Commitments in effect from time to time, being initially SIXTY
     MILLION DOLLARS ($60,000,000), subject to an increase up to SEVENTY-FIVE
     MILLION DOLLARS ($75,000,000) in accordance with the provisions of Section
     2.1(g).

          "Applicable Percentage" means for any day, the rate per annum set
           ---------------------                                           
     forth below opposite the applicable Consolidated Leverage Ratio then in
     effect, it being understood that the Applicable Percentage for (i) Base
     Rate Loans shall be the percentage set forth under the column "Base Rate
     Margin", (ii) Eurodollar Loans shall be the percentage set forth under the
     column "Eurodollar Margin and Letter of Credit Fee", (iii) the Letter of
     Credit Fee shall be the percentage set forth under the column "Eurodollar
     Margin and Letter of Credit Fee", and (iv) the Commitment Fee shall be the
     percentage set forth under the column "Commitment Fee":

<TABLE>
<CAPTION>
                                            
                     Consolidated                                                       Eurodollar 
       Pricing         Leverage                                      Base Rate          Margin and           Commitment   
        Level           Ratio                                         Margin        Letter of Credit Fee         Fee       
        -----           -----                                         ------        --------------------         ---
       <S>             <C>                                           <C>             <C>                     <C>  
         I             more than 1.5                                      0%                1.00%                .25%
        II             less than or equal to 1.5 but more than 2.0      .10%                1.35%                .30%
       III             less than equal to 2.0 but more than 2.5         .50%                1.75%               .375%
        IV             less than equal to 2.5                           .75%                2.00%               .425%
</TABLE>


     The Applicable Percentage shall be determined and adjusted quarterly on the
     date (each a "Rate Determination Date") five (5) Business Days after the
                   -----------------------                                   
     date by which the annual and quarterly compliance certificates and related
     financial statements and information are required in accordance with the
     provisions of Sections 7.1(a) and (b) and Section 7.2(b), as applicable;
     provided that:
     --------      


               (i)  the initial Applicable Percentages shall be 1.50% in the
          case of the Eurodollar Margin and Letter of Credit Fee, 0.25% in the
          case of the Base Rate Margin, and 0.375% in the case of the Commitment
          Fee and shall remain in effect 

                                       2
<PAGE>
 
          until the first Rate Determination Date to occur after the date six
          months from the Closing Date; and

               (ii) in the event an annual or quarterly compliance certificate
          and related financial statements and information are not delivered
          timely to the Agency Services Address by the date required by Sections
          7.1(a) and (b) and Section 7.2(b), as applicable, the Applicable
          Percentages shall be based on Pricing Level IV until such time as an
          appropriate compliance certificate and related financial statements
          and information are delivered, whereupon the applicable Pricing Level
          shall be adjusted based on the information contained in such
          compliance certificate and related financial statements and
          information.

     Each Applicable Percentage shall be effective from a Rate Determination
     Date until the next such Rate Determination Date.  The Administrative Agent
     shall determine the appropriate Applicable Percentages in the pricing
     matrix promptly upon receipt of the quarterly or annual compliance
     certificate and related financial information and shall promptly notify the
     Borrower and the Lenders of any change thereof.  Such determinations by the
     Administrative Agent shall be conclusive absent manifest error.
     Adjustments in the Applicable Percentages shall be effective as to existing
     Extensions of Credit as well as new Extensions of Credit made thereafter.

          "Approved Bank" shall have the meaning given such term in the
           -------------                                               
     definition of "Cash Equivalents".

          "Asset Disposition" means, other than a Securitization Transaction and
           -----------------                                                    
     the Excluded Asset Dispositions, (i) the sale, lease or other disposition
     of any property or asset by any member of the Consolidated Group, other
     than any such sale permitted by Sections 8.4(b) and other than to the
     extent permitted by Section 8.5, and (ii) receipt by any member of the
     Consolidated Group of any cash insurance proceeds or condemnation award
     payable by reason of theft, loss, physical destruction or damage, taking or
     similar event with respect to any of their property or assets.

          "Bankruptcy Code" means the Bankruptcy Code in Title 11 of the United
           ---------------                                                     
     States Code, as amended, modified, succeeded or replaced from time to time.

          "Bankruptcy Event" means, with respect to any Person, the occurrence
           ----------------                                                   
     of any of the following with respect to such Person: (i) a court or
     governmental agency having jurisdiction in the premises shall enter a
     decree or order for relief in respect of such Person in an involuntary case
     under any applicable bankruptcy, insolvency or other similar law now or
     hereafter in effect, or appointing a receiver, liquidator, assignee,
     custodian, trustee, sequestrator (or similar official) of such Person or
     for any substantial part of its Property or ordering the winding up or
     liquidation of its affairs; or (ii) there shall be commenced against such
     Person an involuntary case under any applicable bankruptcy, insolvency or
     other similar law now or hereafter in effect, or any case, proceeding or
     other action for the appointment of a receiver, liquidator, assignee,
     custodian, trustee, sequestrator (or similar

                                       3
<PAGE>
 
     official) of such Person or for any substantial part of its Property or for
     the winding up or liquidation of its affairs, and such involuntary case or
     other case, proceeding or other action shall remain undismissed,
     undischarged or unbonded for a period of sixty (60) consecutive days; or
     (iii) such Person shall commence a voluntary case under any applicable
     bankruptcy, insolvency or other similar law now or hereafter in effect, or
     consent to the entry of an order for relief in an involuntary case under
     any such law, or consent to the appointment or taking possession by a
     receiver, liquidator, assignee, custodian, trustee, sequestrator (or
     similar official) of such Person or for any substantial part of its
     Property or make any general assignment for the benefit of creditors; or
     (iv) such Person shall be unable to, or shall admit in writing its
     inability to, pay its debts generally as they become due.

          "Base Rate" means, for any day, the rate per annum (rounded upwards,
           ---------                                                          
     if necessary, to the nearest whole multiple of 1/100 of 1%) equal to the
     greater of (a) the Federal Funds Rate in effect on such day plus  1/2 of 1%
                                                                 ----           
     or (b) the Prime Rate in effect on such day.  If for any reason the
     Administrative Agent shall have determined (which determination shall be
     conclusive absent manifest error) that it is unable after due inquiry to
     ascertain the Federal Funds Rate for any reason, including the inability or
     failure of the Administrative Agent to obtain sufficient quotations in
     accordance with the terms hereof, the Base Rate shall be determined without
     regard to clause (a) of the first sentence of this definition until the
     circumstances giving rise to such inability no longer exist.  Any change in
     the Base Rate due to a change in the Prime Rate or the Federal Funds Rate
     shall be effective on the effective date of such change in the Prime Rate
     or the Federal Funds Rate, respectively.

          "Base Rate Loan" means any Loan bearing interest at a rate determined
           --------------                                                      
     by reference to the Base Rate.

          "Borrower" means Navigant International, Inc., a Delaware corporation,
           --------                                                             
     as referenced in the opening paragraph, its successors and permitted
     assigns.

          "Business Day" means a day other than a Saturday, Sunday or other day
           ------------                                                        
     on which commercial banks in Charlotte, North Carolina or New York, New
     York are authorized or required by law to close, except that, when used in
                                                      ------ ----              
     connection with a Eurodollar Loan, such day shall also be a day on which
     dealings between banks are carried on in U.S. dollar deposits in London,
     England.

          "Capital Expenditures" means, for any period, without duplication, all
           --------------------                                                 
     expenditures (whether paid in cash or other consideration) during such
     period that, in accordance with GAAP, are or should be included in
     additions to property, plant and equipment or similar items reflected in
     the consolidated statement of cash flows for such period; provided, that
                                                               --------      
     Capital Expenditures shall not include, for purposes hereof, (i)
     expenditures of proceeds of insurance settlements, condemnation awards and
     other settlements in respect of lost, destroyed, damaged or condemned
     assets, equipment or other property to the extent such expenditures are
     made to replace or repair such lost, destroyed, damaged or condemned
     assets, equipment or other property or other otherwise

                                       4
<PAGE>
 
     to acquire assets or properties useful in the business of the members of
     the Consolidated Group within 12 months of receipt of such proceeds.

          "Capital Lease" means, as applied to any Person, any lease of any
           -------------                                                   
     Property (whether real, personal or mixed) by that Person as lessee which,
     in accordance with GAAP, is or should be accounted for as a capital lease
     on the balance sheet of that Person.

          "Capital Lease Obligation" means the capital lease obligations
           ------------------------                                     
     relating to a Capital Lease determined in accordance with GAAP.

          "Cash Equivalents" means (a) securities issued or directly and fully
           ----------------                                                   
     guaranteed or insured by the United States of America or any agency or
     instrumentality thereof (provided that the full faith and credit of the
     United States of America is pledged in support thereof) having maturities
     of not more than twelve months from the date of acquisition, (b) U.S.
     dollar denominated time deposits and certificates of deposit of (i) any
     Lender, or (ii) any domestic commercial bank of recognized standing (y)
     having capital and surplus in excess of $500,000,000 and (z) whose short-
     term commercial paper rating from S&P is at least A-1 or the equivalent
     thereof or from Moody's is at least P-1 or the equivalent thereof (any such
     bank being an "Approved Bank"), in each case with maturities of not more
                    -------------                                            
     than 270 days from the date of acquisition, (c) commercial paper and
     variable or fixed rate notes issued by any Approved Bank (or by the parent
     company thereof) or any variable rate notes issued by, or guaranteed by,
     any domestic corporation rated A-1 (or the equivalent thereof) or better by
     S&P or P-1 (or the equivalent thereof) or better by Moody's and maturing
     within six months of the date of acquisition, (d) repurchase agreements
     entered into by a Person with a bank or trust company (including any of the
     Lenders) or recognized securities dealer having capital and surplus in
     excess of $500,000,000 for direct obligations issued by or fully guaranteed
     by the United States of America in which such Person shall have a perfected
     first priority security interest (subject to no other Liens) and having, on
     the date of purchase thereof, a fair market value of at least 100% of the
     amount of the repurchase obligations, (e) obligations of any State of the
     United States or any political subdivision thereof, the interest with
     respect to which is exempt from federal income taxation under Section 103
     of the Code, having a long term rating of at least AA- or Aa-3 by S&P or
     Moody's, respectively, and maturing within three years from the date of
     acquisition thereof, (f) Investments in municipal auction preferred stock
     (i) rated AAA (or the equivalent thereof) or better by S&P or Aaa (or the
     equivalent thereof) or better by Moody's and (ii) with dividends that reset
     at least once every 365 days and (g) Investments, classified in accordance
     with GAAP as current assets, in money market investment programs registered
     under the Investment Company Act of 1940, as amended, which are
     administered by reputable financial institutions having capital of at least
     $100,000,000 and the portfolios of which are limited to Investments of the
     character described in the foregoing subdivisions (a) through (f).

          "Change of Control" means the occurrence of any of the following
           -----------------                                              
     events:  (i) any Person or two or more Persons acting in concert shall have
     acquired beneficial ownership, directly or indirectly, of, or shall have
     acquired by contract or otherwise, or shall have 

                                       5
<PAGE>
 
     entered into a contract or arrangement that, upon consummation, will result
     in its or their acquisition of or control over, Voting Stock of the
     Borrower (or other securities convertible into such Voting Stock)
     representing 35% or more of the combined voting power of all Voting Stock
     of the Borrower, or (ii) during any period of up to 24 consecutive months,
     commencing after the Closing Date, individuals who at the beginning of such
     24 month period were directors of the Borrower (together with any new
     director whose election by the Borrower's Board of Directors or whose
     nomination for election by the Borrower's shareholders was approved by a
     vote of at least two-thirds of the directors then still in office who
     either were directors at the beginning of such period or whose election or
     nomination for election was previously so approved) cease for any reason to
     constitute a majority of the directors of the Borrower then in office. As
     used herein, "beneficial ownership" shall have the meaning provided in Rule
     13d-3 of the Securities and Exchange Commission under the Securities
     Exchange Act of 1934.

          "Closing Date" means the date hereof.
           ------------                        

          "Code" means the Internal Revenue Code of 1986, as amended, and any
           ----                                                              
     successor statute thereto, as interpreted by the rules and regulations
     issued thereunder, in each case as in effect from time to time.  References
     to sections of the Code shall be construed also to refer to any successor
     sections.

          "Commitment" means the Revolving Commitment, the LOC Commitment and
           ----------                                                        
     the Swingline Commitment.

          "Commitment Fee" shall have the meaning given such term in Section
           --------------                                                   
     3.5(a).

          "Commitment Percentage" means the Revolving Commitment Percentage.
           ---------------------                                            

          "Commitment Period" means the period from and including the Closing
           -----------------                                                 
     Date to but not including the earlier of (i) the Termination Date, or (ii)
     the date on which the Commitments terminate in accordance with the
     provisions of this Credit Agreement.

          "Consolidated EBITDA" means for any period for the Consolidated Group,
           -------------------                                                  
     the sum of Consolidated Net Income plus Consolidated Interest Expense plus
                                        ----                               ----
     all provisions for any Federal, state or other domestic and foreign income
     taxes plus depreciation and amortization plus one-time non-recurring
           ----                               ----                       
     restructuring charges deducted in calculating Consolidated Net Income, in
     each case on a consolidated basis determined in accordance with GAAP, but
     including pro forma historical EBITDA from acquisitions adjusted for
     salaries, owners' perks and other items reasonably eliminated pursuant to
     contractual provisions and excluding for purposes hereof extraordinary
     gains and losses and related tax effects thereon.  Except as otherwise
     expressly provided, the applicable period shall be for the four consecutive
     fiscal quarters ending as of the date of determination.

                                       6
<PAGE>
 
          "Consolidated EBITDAR" means, for any period, the sum of (i)
           --------------------                                       
     Consolidated EBITDA for such period plus (ii) to the extent deducted in
     determining Consolidated EBITDA for such period, Consolidated Rental
     Expense for such period.

          "Consolidated Fixed Charge Coverage Ratio" means for any period, the
           ----------------------------------------                           
     ratio of Consolidated EBITDAR to Consolidated Fixed Charges.

          "Consolidated Fixed Charges" means for any period for the Consolidated
           --------------------------                                           
     Group, the sum of Consolidated Interest Expense plus Consolidated Rental
                                                     ----                    
     Expense, in each case on a consolidated basis determined in accordance with
     GAAP.  Except as otherwise expressly provided, the applicable period shall
     be for the four consecutive fiscal quarters ending as of the date of
     determination.

          "Consolidated Funded Debt" means Funded Debt of the Consolidated Group
           ------------------------                                             
     determined on a consolidated basis in accordance with GAAP.

          "Consolidated Group" means the Borrower and its consolidated
           ------------------                                         
     subsidiaries, as determined in accordance with GAAP.

          "Consolidated Interest Expense" means for any period for the
           -----------------------------                              
     Consolidated Group, all interest expense, including the amortization of
     debt discount and premium, the interest component under Capital Leases and
     the implied interest component under Securitization Transactions, in each
     case on a consolidated basis determined in accordance with GAAP.  Except as
     expressly provided otherwise, the applicable period shall be for the four
     consecutive quarters ending as of the date of determination.

          "Consolidated Leverage Ratio" means, as of the last day of any fiscal
           ---------------------------                                         
     quarter, the ratio of Consolidated Funded Debt on such day to Consolidated
     EBITDA for the period of four consecutive fiscal quarters ending as of such
     day.

          "Consolidated Net Income" means for any period for the Consolidated
           -----------------------                                           
     Group, net income on a consolidated basis determined in accordance with
     GAAP.  Except as expressly provided otherwise, the applicable period shall
     be for the four consecutive quarters ending as of the date of
     determination.

          "Consolidated Net Worth" means, as for any date for the Consolidated
           ----------------------                                             
     Group, shareholders' equity or net worth as determined in accordance with
     GAAP.

          "Consolidated Rental Expense" means, for any period, rental expense
           ---------------------------                                       
     under Operating Leases of the Consolidated Group on a consolidated basis
     for such period, as determined in accordance with GAAP.

          "Contractual Obligation" means, as to any Person, any provision of any
           ----------------------                                               
     security issued by such Person or of any material agreement, instrument or
     undertaking to which such Person is a party or by which it or any of its
     property is bound.

                                       7
<PAGE>
 
          "Credit Documents" means a collective reference to this Credit
           ----------------                                             
     Agreement, the Notes, the LOC Documents, the Pledge Agreement, the Security
     Agreement, each Joinder Agreement, the Administrative Agent's Fee Letter,
     and all other related agreements and documents issued or delivered
     hereunder or thereunder or pursuant hereto or thereto.

          "Credit Party" means any of the Borrower and the Guarantors.
           ------------                                               

          "Default" means any event, act or condition which with notice or lapse
           -------                                                              
     of time, or both, would constitute an Event of Default.

          "Defaulting Lender" means, at any time, any Lender that, at such time,
           -----------------                                                    
     (i) has failed to make an Extension of Credit required pursuant to the
     terms of this Credit Agreement, (ii) has failed to pay to the
     Administrative Agent or any Lender an amount owed by such Lender pursuant
     to the terms of the Credit Agreement or any other of the Credit Documents,
     or (iii) has been deemed insolvent or has become subject to a bankruptcy or
     insolvency proceeding or to a receiver, trustee or similar proceeding.

          "Dollars" and "$" means dollars in lawful currency of the United
           -------       -                                                
     States of America.

          "Domestic Credit Party" means any Credit Party which is incorporated
           ---------------------                                              
     or organized under the laws of any State of the United States or the
     District of Columbia.

          "Domestic Subsidiary" means any Subsidiary which is incorporated or
           -------------------                                               
     organized under the laws of any State of the United States or the District
     of Columbia.

          "Environmental Laws" means any and all lawful and applicable Federal,
           ------------------                                                  
     state, local and foreign statutes, laws, regulations, ordinances, rules,
     judgments, orders, decrees, permits, concessions, grants, franchises,
     licenses, agreements or other governmental restrictions relating to the
     environment or to emissions, discharges, releases or threatened releases of
     pollutants, contaminants, chemicals, or industrial, toxic or hazardous
     substances or wastes into the environment including, without limitation,
     ambient air, surface water, ground water, or land, or otherwise relating to
     the manufacture, processing, distribution, use, treatment, storage,
     disposal, transport, or handling of pollutants, contaminants, chemicals, or
     industrial, toxic or hazardous substances or wastes.

          "Equity Transaction" means, with respect to any member of the
           ------------------                                          
     Consolidated Group, any issuance of shares of its capital stock or other
     equity interest, other than an issuance (i) to a member of the Consolidated
     Group, (ii) in connection with a conversion of debt securities to equity or
     (iii) in connection with exercise by a present or former employee, officer
     or director under a stock incentive plan, stock option plan or other
     equity-based compensation plan or arrangement.

          "ERISA" means the Employee Retirement Income Security Act of 1974, as
           -----                                                               
     amended, and any successor statute thereto, as interpreted by the rules and
     regulations 

                                       8
<PAGE>
 
     thereunder, all as the same may be in effect from time to time. References
     to sections of ERISA shall be construed also to refer to any successor
     sections.

          "ERISA Affiliate" means an entity which is under common control with
           ---------------                                                    
     any Credit Party within the meaning of Section 4001(a)(14) of ERISA, or is
     a member of a group which includes the Borrower and which is treated as a
     single employer under Sections 414(b) or (c) of the Code.

          "ERISA Event" means (i) with respect to any Plan, the occurrence of a
           -----------                                                         
     Reportable Event or the substantial cessation of operations (within the
     meaning of Section 4062(e) of ERISA); (ii) the withdrawal by the Borrower,
     any Subsidiary of the Borrower or any ERISA Affiliate from a Multiple
     Employer Plan during a plan year in which it was a substantial employer (as
     such term is defined in Section 4001(a)(2) of ERISA), or the termination of
     a Multiple Employer Plan; (iii) the distribution of a notice of intent to
     terminate or the actual termination of a Plan pursuant to Section
     4041(a)(2) or 4041A of ERISA; (iv) the institution of proceedings to
     terminate or the actual termination of a Plan by the PBGC under Section
     4042 of ERISA; (v) any event or condition which would reasonably be
     expected to constitute grounds under Section 4042 of ERISA for the
     termination of, or the appointment of a trustee to administer, any Plan;
     (vi) the complete or partial withdrawal of the Borrower, any Subsidiary of
     the Borrower or any ERISA Affiliate from a Multiemployer Plan; (vii) the
     conditions for imposition of a lien under Section 302(f) of ERISA exist
     with respect to any Plan; or (vii) the adoption of an amendment to any Plan
     requiring the provision of security to such Plan pursuant to Section 307 of
     ERISA.

          "Eurodollar Loan" means any Loan bearing interest at a rate determined
           ---------------                                                      
     by reference to the Eurodollar Rate.

          "Eurodollar Rate" means, for the Interest Period for each Eurodollar
           ---------------                                                    
     Loan comprising part of the same borrowing (including conversions,
     extensions and renewals), a per annum interest rate determined pursuant to
     the following formula:

               Eurodollar Rate  =             Interbank Offered Rate
                                    -------------------------------------
                                    1 - Eurodollar Reserve Percentage

          "Eurodollar Reserve Percentage" means for any day, that percentage
           -----------------------------                                    
     (expressed as a decimal) which is in effect from time to time under
     Regulation D of the Board of Governors of the Federal Reserve System (or
     any successor), as such regulation may be amended from time to time or any
     successor regulation, as the maximum reserve requirement (including,
     without limitation, any basic, supplemental, emergency, special, or
     marginal reserves) applicable with respect to Eurocurrency liabilities as
     that term is defined in Regulation D (or against any other category of
     liabilities that includes deposits by reference to which the interest rate
     of Eurodollar Loans is determined), whether or not Lender has any
     Eurocurrency liabilities subject to such reserve requirement at that time.
     Eurodollar Loans shall be deemed to constitute Eurocurrency liabilities and
     as such shall be deemed subject to reserve requirements without benefits of
     credits for proration, exceptions or offsets that may 

                                       9
<PAGE>
 
     be available from time to time to a Lender. The Eurodollar Rate shall be
     adjusted automatically on and as of the effective date of any change in the
     Eurodollar Reserve Percentage.

          "Event of Default" means such term as defined in Section 9.1.
           ----------------                                            

           "Excess Funding Guarantor" shall have the meaning given such term in
           ------------------------                                           
     Section 4.6.

          "Excess Payment" shall have the meaning given such term in Section
           --------------                                                   
     4.6.

          "Excluded Asset Disposition" means the real property owned by the
           --------------------------                                      
     Borrower and commonly known as 32 Market Avenue S.W., Grand Rapids, MI
     49503, and 112 Prospect Street, Stamford, CT  06901.

          "Existing Letters of Credit" means those Letters of Credit outstanding
           --------------------------                                           
     on the Closing Date and identified on Schedule 2.2(b)-1.
                                           ----------------- 

          "Extension of Credit" means, as to any Lender, the making of, or
           -------------------                                            
     participation in, a Loan by such Lender or the issuance or extension of, or
     participation in, a Letter of Credit.

          "Fees" means all fees payable pursuant to Section 3.5.
           ----                                                 

          "Federal Funds Rate" means, for any day, the rate of interest per
           ------------------                                              
     annum (rounded upwards, if necessary, to the nearest whole multiple of
     1/100 of 1%) equal to the weighted average of the rates on overnight
     Federal funds transactions with members of the Federal Reserve System
     arranged by Federal funds brokers on such day, as published by the Federal
     Reserve Bank of New York on the Business Day next succeeding such day,
     provided that (A) if such day is not a Business Day, the Federal Funds Rate
     --------                                                                   
     for such day shall be such rate on such transactions on the next preceding
     Business Day and (B) if no such rate is so published on such next preceding
     Business Day, the Federal Funds Rate for such day shall be the average rate
     quoted to the Administrative Agent on such day on such transactions as
     determined by the Administrative Agent.

          "Foreign Credit Party" means a Credit Party which is not a Domestic
           --------------------                                              
     Credit Party.

          "Foreign Subsidiary" means a Subsidiary which is not a Domestic
           ------------------                                            
     Subsidiary.

          "Funded Debt" means, with respect to any Person, without duplication,
           -----------                                                         
     (i) all Indebtedness of such Person for borrowed money, (ii) all
     obligations of such Person evidenced by bonds, debentures, notes or similar
     instruments, or upon which interest payments are customarily made, (iii)
     all purchase money Indebtedness (including for purposes hereof,
     indebtedness and obligations described in clauses (iii) and (iv) of the
     definition of "Indebtedness") of such Person, including without limitation
     the principal

                                       10
<PAGE>
 
     portion of all obligations of such Person under Capital Leases, (iv) all
     Support Obligations of such Person with respect to Funded Indebtedness of
     another Person, (v) the maximum available amount of all standby letters of
     credit or acceptances issued or created for the account of such Person,
     (vi) all Funded Debt of another Person secured by a Lien on any Property of
     such Person, whether or not such Funded Indebtedness has been assumed,
     provided that for purposes hereof the amount of such Funded Debt shall be
     --------
     limited to the greater of (A) the amount of such Funded Debt as to which
     there is recourse to such Person and (B) the fair market value of the
     property which is subject to the Lien, (vii) the outstanding attributed
     principal amount under any Securitization Transaction, and (viii) the
     principal balance outstanding under any synthetic lease, tax retention
     operating lease, off-balance sheet loan or similar off-balance sheet
     financing product to which such Person is a party, where such transaction
     is considered borrowed money indebtedness for tax purposes but is
     classified as an operating lease in accordance with GAAP. The Funded Debt
     of any Person shall include the Funded Debt of any partnership or joint
     venture in which such Person is a general partner or joint venturer, but
     only to the extent to which there is recourse to such Person for the
     payment of such Funded Debt.

          "GAAP" means generally accepted accounting principles in the United
           ----                                                              
     States applied on a consistent basis and subject to the terms of Section
     1.3 hereof.

          "Governmental Authority" means any Federal, state, local or foreign
           ----------------------                                            
     court or governmental agency, authority, instrumentality or regulatory
     body.

          "Guarantor" means each of those Persons identified as a "Guarantor" on
           ---------                                                            
     the signature pages hereto, and each other Person which may hereafter
     become a Guarantor by execution of a Joinder Agreement, together with their
     successors and permitted assigns.

          "Guaranteed Obligations" means, as to each Guarantor, without
           ----------------------                                      
     duplication, (i) all obligations of the Borrower (including interest
     accruing after a Bankruptcy Event, regardless of whether such interest is
     allowed as a claim under the Bankruptcy Code) to the Lenders and the
     Administrative Agent, whenever arising, under this Credit Agreement, the
     Notes or the Credit Documents, and (ii) all liabilities and obligations,
     whenever arising, owing from the Borrower to any Lender, or any Affiliate
     of a Lender, arising under any Hedging Agreement relating to Obligations
     hereunder.

          "Hedging Agreements" means any interest rate protection agreement or
           ------------------                                                 
     foreign currency exchange agreement between the Borrower and any Lender, or
     any Affiliate of a Lender.

          "Indebtedness" of any Person means (i) all obligations of such Person
           ------------                                                        
     for borrowed money, (ii) all obligations of such Person evidenced by bonds,
     debentures, notes or similar instruments, or upon which interest payments
     are customarily made, (iii) all obligations of such Person under
     conditional sale or other title retention agreements relating to Property
     purchased by such Person (other than customary reservations or retentions
     of title under agreements with suppliers entered into in the ordinary
     course of business), (iv) all 

                                       11
<PAGE>
 
     obligations of such Person issued or assumed as the deferred purchase price
     of Property or services purchased by such Person (other than trade debt
     incurred in the ordinary course of business and due within six months of
     the incurrence thereof) which would appear as liabilities on a balance
     sheet of such Person, (v) all obligations of such Person under take-or-pay
     or similar arrangements or under commodities agreements, (vi) all
     Indebtedness of others secured by (or for which the holder of such
     Indebtedness has an existing right, contingent or otherwise, to be secured
     by) any Lien on, or payable out of the proceeds of production from,
     Property owned or acquired by such Person, whether or not the obligations
     secured thereby have been assumed, provided that for purposes hereof the
                                        -------- 
     amount of such Indebtedness shall be limited to the greater of (A) the
     amount of such Indebtedness as to which there is recourse to such Person
     and (B) the fair market value of the property which is subject to the Lien,
     (vii) all Support Obligations of such Person, (viii) the principal portion
     of all obligations of such Person under Capital Leases, (ix) all
     obligations of such Person in respect of interest rate protection
     agreements, foreign currency exchange agreements, commodity purchase or
     option agreements or other interest or exchange rate or commodity price
     hedging agreements (including, but not limited to, the Hedging Agreements),
     (x) the maximum amount of all standby letters of credit issued or bankers'
     acceptances facilities created for the account of such Person and, without
     duplication, all drafts drawn thereunder (to the extent unreimbursed), (xi)
     all preferred stock issued by such Person and required by the terms thereof
     to be redeemed, or for which mandatory sinking fund payments are due, by a
     fixed date, (xii) the outstanding attributed principal amount under any
     Securitization Transaction and (xiii) the principal balance outstanding
     under any synthetic lease, tax retention operating lease, off-balance sheet
     loan or similar off-balance sheet financing product to which such Person is
     a party, where such transaction is considered borrowed money indebtedness
     for tax purposes but is classified as an operating lease in accordance with
     GAAP. The Indebtedness of any Person shall include the Indebtedness of any
     partnership or joint venture in which such Person is a general partner or a
     joint venturer, but only to the extent to which there is recourse to such
     Person for payment of such Indebtedness.

          "Intellectual Property" shall have the meaning given such term in
           ---------------------                                           
     Section 6.9.

          "Interbank Offered Rate" means, for the Interest Period for each
           ----------------------                                         
     Eurodollar Loan comprising part of the same borrowing (including
     conversions, extensions and renewals), a per annum interest rate (rounded
     upwards, if necessary, to the nearest whole multiple of 1/100 of 1%) equal
     to the rate of interest, determined by the Administrative Agent on the
     basis of the offered rates for deposits in dollars for a period of time
     corresponding to such Interest Period (and commencing on the first day of
     such Interest Period), appearing on Telerate Page 3750 (or, if, for any
     reason, Telerate Page 3750 is not available, the Reuters Screen LIBO Page)
     as of approximately 11:00 A.M. (London time) two (2) Business Days before
     the first day of such Interest Period.  As used herein, "Telerate Page
     3750" means the display designated as page 3750 by Dow Jones Markets, Inc.
     (or such other page as may replace such page on that service for the
     purpose of displaying the British Bankers Association London interbank
     offered rates) and "Reuters Screen LIBO Page" means the display designated
     as page "LIBO" on the Reuters Monitor Money Rates Service (or such

                                       12
<PAGE>
 
     other page as may replace the LIBO page on that service for the purpose of
     displaying London interbank offered rates of major banks).

          "Interest Payment Date" means (i) as to any Base Rate Loan, the last
           ---------------------                                              
     day of each March, June, September and December, the date of repayment of
     principal of such Loan and the Termination Date and (ii) as to any
     Eurodollar Loan and Swingline Loan, the last day of each Interest Period
     for such Loan, the date of repayment of principal of such Loan and the
     Termination Date, and in addition where the applicable Interest Period is
     more than three months, then also on the date three months from the
     beginning of the Interest Period, and each three months thereafter.  If an
     Interest Payment Date falls on a date which is not a Business Day, such
     Interest Payment Date shall be deemed to be the next succeeding Business
     Day.

          "Interest Period" means (i) as to any Eurodollar Loan, a period of
           ---------------                                                  
     one, two, three or six month's duration, as the Borrower may elect,
     commencing in each case, on the date of the borrowing (including
     conversions, extensions and renewals), and (ii) as to any Swingline Loan, a
     period of such duration, not to exceed 30 days, as the Borrower may request
     and the Swingline Lender may agree in accordance with the provisions of
     Section 2.2(b)(i), commencing in each case, on the date of borrowing,;
     provided, however, (A) if any Interest Period would end on a day which is
     --------  -------                                                        
     not a Business Day, such Interest Period shall be extended to the next
     succeeding Business Day (except that in the case of Eurodollar Loans where
     the next succeeding Business Day falls in the next succeeding calendar
     month, then on the next preceding Business Day), (B) no Interest Period
     shall extend beyond the Termination Date, and (C) in the case of Eurodollar
     Loans, where an Interest Period begins on a day for which there is no
     numerically corresponding day in the calendar month in which the Interest
     Period is to end, such Interest Period shall end on the last day of such
     calendar month.

          "Investment", in any Person, means any loan or advance to such Person,
           ----------                                                           
     any purchase or other acquisition of any capital stock, warrants, rights,
     options, obligations or other securities of, or equity interest in, such
     Person, any capital contribution to such Person or any other investment in
     such Person, including, without limitation, any Support Obligation incurred
     for the benefit of such Person.

          "IPO" means the completion of the initial public offering of common
           ---                                                               
     stock, par value $.001 per share, of the Borrower.

          "Issuing Lender" means, initially, NationsBank and, hereafter, any
           --------------                                                   
     Lender which the Borrower may request and such Lender may agree.

          "Issuing Lender Fees" shall have the meaning assigned to such term in
           -------------------                                                 
     Section 3.5(b)(ii).

                                       13
<PAGE>
 
          "Joinder Agreement" means a Joinder Agreement substantially in the
           -----------------                                                
     form of Schedule 7.11-1 hereto, executed and delivered by an Additional
             ---------------                                                
     Credit Party in accordance with the provisions of Section 7.11.

          "Lenders" means each of the Persons identified as a "Lender" on the
           -------                                                           
     signature pages hereto, and their successors and assigns.

          "Letter of Credit" means the Existing Letters of Credit and any letter
           ----------------                                                     
     of credit issued by the Issuing Lender for the account of the Borrower in
     accordance with the terms of Section 2.2.

          "Letter of Credit Fee" shall have the meaning given such term in
           --------------------                                           
     Section 3.5(b)(i).

          "Lien" means any mortgage, pledge, hypothecation, assignment, deposit
           ----                                                                
     arrangement, security interest, encumbrance, lien (statutory or otherwise),
     preference, priority or charge of any kind (including any agreement to give
     any of the foregoing, any conditional sale or other title retention
     agreement, any financing or similar statement or notice filed under the
     Uniform Commercial Code as adopted and in effect in the relevant
     jurisdiction or other similar recording or notice statute, and any lease in
     the nature thereof).

          "Loan" or "Loans" means the Revolving Loans and/or Swingline Loans.
           ----      -----                                                   

          "LOC Commitment" means the commitment of the Issuing Lender to issue,
           --------------                                                      
     and to honor payment obligations under, Letters of Credit hereunder and
     with respect to each Lender, the commitment of each Lender to purchase
     participation interests in the Letters of Credit up to such Lender's LOC
     Committed Amount as specified in Schedule 2.1(a), as such amount may be
                                      ---------------                       
     reduced from time to time in accordance with the provisions hereof.

          "LOC Committed Amount" means, collectively, the aggregate amount of
           --------------------                                              
     all of the LOC Commitments of the Lenders to issue and participate in
     Letters of Credit as referenced in Section 2.2(a) and, individually, the
     amount of each Lender's LOC Commitment as specified in Schedule 2.1(a).
                                                            --------------- 

          "LOC Documents" means, with respect to any Letter of Credit, such
           -------------                                                   
     Letter of Credit, any amendments thereto, any documents delivered in
     connection therewith, any application therefor, and any agreements,
     instruments, guarantees or other documents (whether general in application
     or applicable only to such Letter of Credit) governing or providing for (i)
     the rights and obligations of the parties concerned or at risk or (ii) any
     collateral security for such obligations.

          "LOC Obligations" means, at any time, the sum of (i) the maximum
           ---------------                                                
     amount which is, or at any time thereafter may become, available to be
     drawn under Letters of Credit then outstanding, assuming compliance with
     all requirements for drawings referred to in such Letters of Credit plus
                                                                         ----
     (ii) the aggregate amount of all drawings under Letters of Credit honored
     by the Issuing Lender but not theretofore reimbursed.

                                       14
<PAGE>
 
          "Material Adverse Effect" means a material adverse effect on (i) the
           -----------------------                                            
     condition (financial or otherwise), operations, business, assets,
     liabilities or prospects of the Consolidated Group taken as a whole, (ii)
     the ability of the Credit Parties taken as a whole to perform any material
     obligation under the Credit Documents to which it is a party or (iii) the
     rights and remedies of the Lenders under the Credit Documents.

          "Materials of Environmental Concern" means any gasoline or petroleum
           ----------------------------------                                 
     (including crude oil or any fraction thereof) or petroleum products or any
     hazardous or toxic substances, materials or wastes, defined or regulated as
     such in or under any Environmental Laws, including, without limitation,
     asbestos, polychlorinated biphenyls and urea-formaldehyde insulation.

          "Moody's" means Moody's Investors Service, Inc., or any successor or
           -------                                                            
     assignee of the business of such company in the business of rating
     securities.

          "Multiemployer Plan" means a Plan which is a multiemployer plan as
           ------------------                                               
     defined in Sections 3(37) or 4001(a)(3) of ERISA.

          "Multiple Employer Plan" means a Plan which the Borrower, any
           ----------------------                                      
     Subsidiary of the Borrower or any ERISA Affiliate and at least one employer
     other than the Borrower, any Subsidiary of the Borrower or any ERISA
     Affiliate are contributing sponsors.

          "NationsBank" means NationsBank, N.A. and its successors.
           -----------                                             

          "Net Proceeds" means gross cash proceeds (including any cash received
           ------------                                                        
     by way of deferred payment pursuant to a promissory note, receivable or
     otherwise, but only as and when received) received in connection with an
     Asset Disposition or Equity Transaction, net of (i) reasonable transaction
     costs, including in the case of an Equity Transaction, underwriting
     discounts and commissions and in the case of an Asset Disposition occurring
     in connection with a claim under an insurance policy, costs incurred in
     connection with adjustment and settlement of the claim, (ii) estimated
     taxes payable in connection therewith, and (iii) in the case of an Asset
     Disposition, any amounts payable in respect of Funded Debt, including
     without limitation principal, interest, premiums and penalties, which is
     secured by, or otherwise related to, any property or asset which is the
     subject thereof to the extent that such Funded Debt and any payments in
     respect thereof are paid with a portion of the proceeds therefrom.

          "Non-Excluded Taxes" means such term as is defined in Section 3.10(a).
           ------------------                                                   

          "Non-Guarantor Subsidiaries" shall have the meaning given such term in
           --------------------------                                           
     Section 7.11(a).

          "Note" or "Notes" means the promissory notes of the Borrower in favor
           ----      -----                                                     
     of each of the Lenders evidencing the Revolving Loans and Swingline Loans
     in substantially the

                                       15
<PAGE>
 
     form attached as Schedule 2.1(e), individually or collectively, as
                      ---------------
     appropriate, as such promissory notes may be amended, modified,
     supplemented, extended, renewed or replaced from time to time.

          "Notice of Borrowing" means a written notice of borrowing in
           -------------------                                        
     substantially the form of Schedule 2.1(b)(i), as required by Section
                               ------------------                        
     2.1(b)(i).

          "Notice of Extension/Conversion" means the written notice of extension
           ------------------------------                                       
     or conversion in substantially the form of Schedule 3.2, as required by
                                                ------------                
     Section 3.2.

          "Obligations" means, collectively, the Revolving Loans, Swingline
           -----------                                                     
     Loans and the LOC Obligations.

          "Operating Lease" means, as applied to any Person, any lease
           ---------------                                            
     (including, without limitation, leases which may be terminated by the
     lessee at any time) of any Property (whether real, personal or mixed) which
     is not a Capital Lease other than any such lease in which that Person is
     the lessor.

          "Participation Interest" means the purchase by a Lender of a
           ----------------------                                     
     participation in Swingline Loans as provided in Section 2.2(b)(iii) and in
     Loans as provided in Section 3.13.

          "PBGC" means the Pension Benefit Guaranty Corporation established
           ----                                                            
     pursuant to Subtitle A of Title IV of ERISA and any successor thereof.

          "Permitted Investments" means Investments which are either (i) cash
           ---------------------                                             
     and Cash Equivalents; (ii) accounts receivable created, acquired or made in
     the ordinary course of business and payable or dischargeable in accordance
     with customary trade terms; (iii) Investments consisting of stock,
     obligations, securities or other property received in settlement of
     accounts receivable (created in the ordinary course of business) from
     bankrupt obligors; (iv) Investments existing as of the Closing Date and set
     forth in Schedule 8.5, (v) Support Obligations permitted by Section 8.1(h);
              ------------                                                      
     (vi) acquisitions permitted by Section 8.4(c); (vii) transactions permitted
     by Section 8.6, (viii) advances or loans to employees, directors, officers
     or agents not to exceed $200,000 in the aggregate at any time outstanding;
     (ix) advances or loans to customers or suppliers that do not exceed
     $750,000 in the aggregate at any one time outstanding, (x) Investments by a
     member of the Consolidated Group or an Affiliate of a member of the
     Consolidated Group in connection with a Permitted Securitization
     Transaction, (xi) Investments by members of the Consolidated Group in their
     Subsidiaries and Affiliates existing on the Closing Date, (xii) Investments
     by members of the Consolidated Group in and to a Credit Party and (xiii)
     other loans, advances and investments of a nature not contemplated in the
     foregoing subsections in an amount not to exceed $1,000,000 in the
     aggregate at any time outstanding.

          "Permitted Liens" means:
           ---------------        

               (i) Liens in favor of the Administrative Agent on behalf of the
          Lenders;

                                       16
<PAGE>
 
               (ii)  Liens in favor of a Lender or an Affiliate of a Lender
          pursuant to a Hedging Agreement permitted hereunder, but only (A) to
          the extent such Liens secure obligations under such agreements or
          indebtedness permitted under Section 8.1, (B) to the extent such Liens
          are on the same collateral as to which the Lenders also have a Lien
          and (C) if such provider and the Lender shall share pari passu in the
                                                              ---- -----       
          collateral subject to such Liens;

               (iii) Liens (other than Liens created or imposed under ERISA)
          for taxes, assessments or governmental charges or levies not yet due
          or Liens for taxes being contested in good faith by appropriate
          proceedings for which adequate reserves determined in accordance with
          GAAP have been established (and as to which the Property subject to
          any such Lien is not yet subject to foreclosure, sale or loss on
          account thereof);

               (iv)  statutory Liens of landlords and Liens of carriers,
          warehousemen, mechanics, materialmen and suppliers and other Liens
          imposed by law or pursuant to customary reservations or retentions of
          title arising in the ordinary course of business, provided that such
                                                            --------          
          Liens secure only amounts not yet due and payable or, if due and
          payable, are unfiled and no other action has been taken to enforce the
          same or are being contested in good faith by appropriate proceedings
          for which adequate reserves determined in accordance with GAAP have
          been established (and as to which the Property subject to any such
          Lien is not yet subject to foreclosure, sale or loss on account
          thereof);

               (v)   Liens (other than Liens created or imposed under ERISA)
          incurred or deposits made by the Borrower and its Subsidiaries in the
          ordinary course of business in connection with workers' compensation,
          unemployment insurance and other types of social security, or to
          secure the performance of tenders, statutory obligations, bids,
          leases, government contracts, performance and return-of-money bonds
          and other similar obligations (exclusive of obligations for the
          payment of borrowed money);

               (vi)  Liens in connection with attachments or judgments
          (including judgment or appeal bonds) provided that the judgments
                                               --------
          secured shall, within 30 days after the entry thereof, have been
          discharged or execution thereof stayed pending appeal, or shall have
          been discharged within 30 days after the expiration of any such stay;

               (vii) easements, rights-of-way, restrictions (including zoning
          restrictions), minor defects or irregularities in title and other
          similar charges or encumbrances not, in any material respect,
          impairing the use of the encumbered Property for its intended
          purposes;

                                       17
<PAGE>
 
               (viii) Liens securing purchase money and sale/leaseback
          Indebtedness (including Capital Leases) to the extent permitted under
          Section 8.1(c), provided that any such Lien attaches only to the
                          --------                                        
          Property financed or leased and such Lien attaches thereto
          concurrently with or within 90 days after the acquisition thereof in
          connection with the purchase money transactions and within 30 days
          after the closing of any sale/leaseback transaction;

               (ix)   leases or subleases granted to others not interfering in
          any material respect with the business of any member of the
          Consolidated Group;

               (x)    any interest of title of a lessor under, and Liens arising
          from UCC financing statements (or equivalent filings, registrations or
          agreements in foreign jurisdictions) relating to, leases permitted by
          this Credit Agreement;

               (xi)   Liens in favor of customs and revenue authorities arising
          as a matter of law to secure payment of customs duties in connection
          with the importation of goods;

               (xii)  Liens created or deemed to exist in connection with a
          Permitted Securitization Transaction (including any related filings of
          any financing statements), but only to the extent that any such Lien
          relates to the applicable receivables and related property actually
          sold, contributed or otherwise conveyed pursuant to such transaction;

               (xiii) Liens deemed to exist in connection with Investments in
          repurchase agreements permitted under Section 8.5;

               (xiv)  normal and customary rights of setoff upon deposits of
          cash in favor of banks or other depository institutions;

               (xv)   Liens granted to holders of Seller Subordinated Debt so
          long as (a) such Liens relate solely to the assets purchased from such
          holder(s), (b) such Liens are subordinate to the Liens granted to the
          Lenders, and (c) the holders of such Seller Subordinated Debt agree to
          stand still provisions and provisions not to contest the validity of
          the Lenders' Liens satisfactory to the Required Lenders; and

               (xvi)  Liens existing as of the Closing Date and set forth on
          Schedule 6.8; provided that (a) no such Lien shall at any time be
          ------------  --------                                           
          extended to or cover any Property other than the Property subject
          thereto on the Closing Date and (b) the principal amount of the
          Indebtedness secured by such Liens shall not be extended, renewed,
          refunded or refinanced.

          "Permitted Securitization Transaction" means any Securitization
           ------------------------------------                          
     Transaction; provided that (i) the Administrative Agent and the Required
                  --------                                                   
     Lenders shall be reasonably satisfied with the structure and documentation
     for any such transaction and that the terms 

                                       18
<PAGE>
 
     of such transaction entered into after the Closing Date, including the
     discount applicable to the receivables which are subject of such financing
     and any termination events, shall be (in the good faith understanding of
     the Administrative Agent and the Required Lenders) consistent with those
     prevailing in the market at the time of commitment thereto for similar
     transactions involving a receivables originator/servicer of similar credit
     quality and a receivables pool or other similar characteristics and (ii)
     the documentation for such transaction shall not be amended or modified in
     a way which is materially detrimental to the Lenders without the prior
     written approval of the Administrative Agent and the Required Lenders.

          "Person" means any individual, partnership, joint venture, firm,
           ------                                                         
     corporation, limited liability company, association, trust or other
     enterprise (whether or not incorporated) or any Governmental Authority.

          "Plan" means any employee benefit plan (as defined in Section 3(3) of
           ----                                                                
     ERISA) which is covered by ERISA and with respect to which the Borrower,
     any Subsidiary of the Borrower or any ERISA Affiliate is (or, if such plan
     were terminated at such time, would under Section 4069 of ERISA be deemed
     to be) an "employer" within the meaning of Section 3(5) of ERISA.

          "Pledge Agreement" means the Pledge Agreement dated as of the Closing
           ----------------                                                    
     Date given by the Borrower and the other pledgors identified therein to
     NationsBank, N.A., as Administrative Agent, to secure the obligations
     hereunder, as amended and modified.

          "Prime Rate" means the rate of interest per annum publicly announced
           ----------                                                         
     from time to time by NationsBank as its prime rate in effect at its
     principal office in Charlotte, North Carolina, with each change in the
     Prime Rate being effective on the date such change is publicly announced as
     effective (it being understood and agreed that the Prime Rate is a
     reference rate used by NationsBank in determining interest rates on certain
     loans and is not intended to be the lowest rate of interest charged on any
     extension of credit by NationsBank to any debtor).

          "Pro Forma Basis" means, with respect to any Transaction, that such
           ---------------                                                   
     Transaction shall be deemed to have occurred as of the first day of the
     four fiscal-quarter period ending as of the most recent fiscal quarter end
     preceding the date of such Transaction with respect to which the
     Administrative Agent and the Lenders have received the officer's
     certificate in accordance with the provisions of Section 7.2(b).  As used
     herein, "Transaction" means (i), any corporate merger or consolidation as
     referred to in Section 8.4(a), (ii) any sale or other disposition of assets
     as referred to in Section 8.4(b), (iii) any acquisition of capital stock or
     securities or any purchase, lease or other acquisition of property as
     referred to in Section 8.4(c) or (iv) the making of any Restricted Payment
     as referred to in Section 8.10.

          "Pro Rata Share" shall have the meaning given such term in Section
           --------------                                                   
     4.6.

                                       19
<PAGE>
 
          "Property" means any interest in any kind of property or asset,
           --------                                                      
     whether real, personal or mixed, or tangible or intangible.

          "Rate Determination Date" shall have the meaning given such term in
           -----------------------                                           
     the definition of "Applicable Percentage".

          "Register" shall have the meaning given such term in Section 11.3(c).
           --------                                                            

          "Regulation T, U or X" means Regulation T, U or X, respectively, of
           --------------------                                              
     the Board of Governors of the Federal Reserve System as from time to time
     in effect and any successor to all or a portion thereof.

          "Release" means any spilling, leaking, pumping, pouring, emitting,
           -------                                                          
     emptying, discharging, injecting, escaping, leaching, dumping or disposing
     into the environment (including the abandonment or discarding of barrels,
     containers and other closed receptacles containing any Materials of
     Environmental Concern).

          "Reportable Event" means any of the events set forth in Section
           ----------------                                              
     4043(c) of ERISA, other than those events as to which the notice
     requirement has been waived by regulation.

          "Required Lenders" means, at any time, Lenders having more than fifty
           ----------------                                                    
     percent (50%) of the Commitments, or if the Commitments have been
     terminated, Lenders having more than fifty percent (50%) of the aggregate
     principal amount of the Obligations outstanding (taking into account in
     each case Participation Interests or obligation to participate therein);
     provided that the Commitments of, and outstanding principal amount of
     --------                                                             
     Obligations (taking into account Participation Interests therein) owing to,
     a Defaulting Lender shall be excluded for purposes hereof in making a
     determination of Required Lenders.

          "Requirement of Law" means, as to any Person, the certificate of
           ------------------                                             
     incorporation and by-laws or other organizational or governing documents of
     such Person, and any law, treaty, rule or regulation or determination of an
     arbitrator or a court or other Governmental Authority, in each case
     applicable to or binding upon such Person or any of its material property
     is subject.

          "Responsible Officer" means the Chief Executive Officer, the Chief
           -------------------                                              
     Financial Officer, the Controller, any Vice President and the General
     Counsel.

          "Restricted Payment" means (i) any dividend or other distribution,
           ------------------                                               
     direct or indirect, on account of any shares of any class of stock now or
     hereafter outstanding, except (A) a dividend payable solely in shares of
     that class to the holders of that class and (B) dividends and other
     distributions payable to a Credit Party, (ii) any redemption, retirement,
     sinking fund or similar payment, purchase or other acquisition for value,
     direct or indirect, of any shares of any class of stock now or hereafter
     outstanding, and (iii) any payment made to

                                       20
<PAGE>
 
     retire, or to obtain the surrender of, any outstanding warrants, options or
     other rights to acquire shares of any class of stock now or hereafter
     outstanding.

          "Revolving Commitment" means, with respect to each Lender, the
           --------------------                                         
     commitment of such Lender to make Revolving Loans in an aggregate principal
     amount at any time outstanding of up to such Lender's Commitment Percentage
     of the Aggregate Revolving Committed Amount as specified in Schedule
                                                                 --------
     2.1(a), as such amount may be reduced from time to time in accordance with
     the provisions hereof.

          "Revolving Commitment Percentage" means, for each Lender, a fraction
           -------------------------------                                    
     (expressed as a decimal) the numerator of which is the Revolving Commitment
     of such Lender at such time and the denominator of which is the Aggregate
     Revolving Committed Amount at such time.  The initial Revolving Commitment
     Percentages are set out on Schedule 2.1(a).
                                --------------- 

          "Revolving Committed Amount" means, collectively, the aggregate amount
           --------------------------                                           
     of all of the Revolving Commitments and, individually, the amount of each
     Lender's Revolving Commitment as specified in Schedule 2.1(a).
                                                   --------------- 

          "Revolving Loans" shall have the meaning assigned to such term in
           ---------------                                                 
     Section 2.1(a).

          "S&P" means Standard & Poor's Ratings Group, a division of McGraw
           ---                                                             
     Hill, Inc., or any successor or assignee of the business of such division
     in the business of rating securities.

          "Securitization Transaction" means any financing transaction or series
           --------------------------                                           
     of financing transactions that have been or may be entered into by a member
     of the Consolidated Group pursuant to which such member of the Consolidated
     Group may sell, convey or otherwise transfer to (i) a Subsidiary or
     affiliate (a "Securitization Subsidiary"), or (ii) any other Person, or may
                   -------------------------                                    
     grant a security interest in, any receivables or interests therein secured
     by merchandise or services financed thereby (whether such receivables are
     then existing or arising in the future) of such member of the Consolidated
     Group, and any assets related thereto, including without limitation, all
     security interests in merchandise or services financed thereby, the
     proceeds of such receivables, and other assets which are customarily sold
     or in respect of which security interests are customarily granted in
     connection with securitization transactions involving such assets.

          "Security Agreement" means the Security Agreement dated as of the
           ------------------                                              
     Closing Date given by the Borrower and the other grantors identified
     therein to NationsBank, N.A., as Administrative Agent, to secure the
     obligations hereunder, as amended and modified.

          "Seller Subordinated Debt" means Subordinated Debt issued to a seller
           ------------------------                                            
     in connection with an acquisition permitted under Section 8.4 of the Credit
     Agreement.

                                       21
<PAGE>
 
          "Single Employer Plan" means any Plan which is covered by Title IV of
           --------------------                                                
     ERISA, but which is not a Multiemployer Plan or a Multiple Employer Plan.

          "Spin-Off Transaction" shall mean the spin-off of the Borrower from
           --------------------                                              
     U.S. Office Products, Inc.

          "Subordinated Debt" means any Indebtedness of a member of the
           -----------------                                           
     Consolidated Group which by its terms is expressly subordinated in right of
     payment to the prior payment of the obligations under the Credit Agreement
     and the other Credit Documents on terms and conditions satisfactory to the
     Required Lenders.

          "Subsidiary" means, as to any Person, (a) any corporation more than
           ----------                                                        
     50% of whose stock of any class or classes having by the terms thereof
     ordinary voting power to elect a majority of the directors of such
     corporation (irrespective of whether or not at the time, any class or
     classes of such corporation shall have or might have voting power by reason
     of the happening of any contingency) is at the time owned by such Person
     directly or indirectly through Subsidiaries, and (b) any partnership,
     association, joint venture or other entity in which such Person directly or
     indirectly through Subsidiaries has more than 50% of the voting interests
     at any time.  Unless otherwise identified, "Subsidiary" or "Subsidiaries"
     shall mean Subsidiaries of the Borrower.

          "Support Obligations" means, with respect to any Person, without
           -------------------                                            
     duplication, any obligations of such Person (other than endorsements in the
     ordinary course of business of negotiable instruments for deposit or
     collection) guaranteeing or intended to guarantee any Indebtedness of any
     other Person in any manner, whether direct or indirect, and including
     without limitation any obligation, whether or not contingent, (i) to
     purchase any such Indebtedness or any Property constituting security
     therefor, (ii) to advance or provide funds or other support for the payment
     or purchase of any such Indebtedness or to maintain working capital,
     solvency or other balance sheet condition of such other Person (including
     without limitation keep well agreements, maintenance agreements, comfort
     letters or similar agreements or arrangements) for the benefit of any
     holder of Indebtedness of such other Person, (iii) to lease or purchase
     Property, securities or services primarily for the purpose of assuring the
     holder of such Indebtedness, or (iv) to otherwise assure or hold harmless
     the holder of such Indebtedness against loss in respect thereof.  The
     amount of any Support Obligation hereunder shall (subject to any
     limitations set forth therein) be deemed to be an amount equal to the
     outstanding principal amount (or maximum principal amount, if larger) of
     the Indebtedness in respect of which such Support Obligation is made.

          "Swingline Commitment" means the commitment of the Swingline Lender to
           --------------------                                                 
     make Swingline Loans in an aggregate principal amount at any time
     outstanding up to the Swingline Committed Amount and the commitment of the
     Lenders to purchase participation interests in the Swingline Loans up to
     their respective Revolving Commitment Percentage as provided in Section
     2.3(b)(iii), as such amounts may be reduced from time to time in accordance
     with the provisions hereof.

                                       22
<PAGE>
 
          "Swingline Committed Amount" means the amount of the Swingline
           --------------------------                                   
     Lender's Commitment as specified in Section 2.3(a).

          "Swingline Lender" means NationsBank or its successor.
           ----------------                                     

          "Swingline Loan" means a swingline revolving loan made by the
           --------------                                              
     Swingline Lender pursuant to the provisions of Section 2.3.

          "Termination Date" means June 9, 2003 (five years from the Closing
           ----------------                                                 
     Date), or if extended with the written consent of each of the Lenders, such
     later date as to which the Termination Date may be extended.

          "Threshold Requirement" shall have the meaning given such term in
           ---------------------                                           
     Section 7.11(a).

          "Transaction" shall have the meaning given such term in the definition
           -----------                                                          
     of "Pro Forma Basis".

          "Voting Stock" means, with respect to any Person, capital stock issued
           ------------                                                         
     by such Person the holders of which are ordinarily, in the absence of
     contingencies, entitled to vote for the election of directors (or persons
     performing similar functions) of such Person, even though the right so to
     vote has been suspended by the happening of such a contingency.

          "Wholly Owned Subsidiary" of any Person means any Subsidiary 100% of
           -----------------------                                            
     whose Voting Stock or other equity interests is at the time owned by such
     Person directly or indirectly through other Wholly Owned Subsidiaries.

     1.2  Computation of Time Periods.
          --------------------------- 

          For purposes of computation of periods of time hereunder, the word
"from" means "from and including" and the words "to" and "until" each mean "to
but excluding."

     1.3  Accounting Terms.
          ---------------- 

          Except as otherwise expressly provided herein, all accounting terms
used herein shall be interpreted, and all financial statements and certificates
and reports as to financial matters required to be delivered to the Lenders
hereunder shall be prepared, in accordance with GAAP.  All calculations made for
the purposes of determining compliance with this Credit Agreement shall (except
as otherwise expressly provided herein) be made by application of GAAP applied
on a basis consistent with the most recent annual or quarterly financial
statements delivered pursuant to Section 7.1 hereof (or, prior to the delivery
of the first financial statements pursuant to Section 7.1 hereof, consistent
with the annual audited financial statements referenced in Section 6.1(i)
hereof); provided, however, if (a) the Borrower shall object to determining such
         --------  -------                                                      
compliance on such basis at the time of delivery of such financial statements
due to any change in GAAP or the rules promulgated with respect thereto or (b)
the Administrative Agent or the Required Lenders shall so

                                       23
<PAGE>
 
object in writing within 30 days after delivery of such financial statements,
then such calculations shall be made on a basis consistent with the most recent
financial statements delivered by the Borrower to the Lenders as to which no
such objection shall have been made.

     It is further acknowledged and agreed that, except as expressly provided
otherwise, for purposes of determining the Applicable Percentage and compliance
with the financial covenants in Section 7.9 (and compliance therewith on a Pro
Forma Basis), in the case of acquisitions and dispositions which have occurred
during the applicable period to the extent permitted hereunder, adjustments
shall be made to take into account historical performance (reflecting
adjustments in income for elimination of salaries, owners' perks and other items
reasonably eliminated pursuant to contractual provisions) relating thereto
during such applicable period prior to the date of such acquisition or
disposition, and the effect of any Indebtedness paid with proceeds from a
disposition, provided that coverage items (relating to interest and rental
             --------                                                     
expense and other such items, under Consolidated EBITDA, Consolidated Fixed
Charges or the like) shall be determined by annualization from the date of
acquisition of disposition rather than by reference to historical performance
relating prior the date of acquisition or disposition.


                                   SECTION 2
                               CREDIT FACILITIES
                               -----------------

     2.1  Revolving Loans.
          --------------- 

     (a)  Revolving Commitment.  During the Commitment Period, subject to the
          --------------------                                               
terms and conditions hereof, each Lender severally agrees to make revolving
credit loans (the "Revolving Loans") to the Borrower from time to time in the
                   ---------------                                           
amount of such Lender's Revolving Commitment Percentage of such Revolving Loans
for the purposes hereinafter set forth; provided that (i) with regard to the
                                        --------                            
Lenders collectively, the aggregate principal amount of Obligations outstanding
at any time shall not exceed the Aggregate Revolving Committed Amount, and (ii)
with regard to each Lender individually, such Lender's Revolving Commitment
Percentage of Obligations outstanding at any time shall not exceed such Lender's
Revolving Committed Amount.  Revolving Loans may consist of Base Rate Loans or
Eurodollar Loans, or a combination thereof, as the Borrower may request, and may
be repaid and reborrowed in accordance with the provisions hereof.

     (b)  Revolving Loan Borrowings.
          ------------------------- 

          (i) Notice of Borrowing.  The Borrower shall request a Revolving Loan
              -------------------                                              
     borrowing by written notice (or telephone notice promptly confirmed in
     writing) to the Administrative Agent not later than 11:00 A.M. (Charlotte,
     North Carolina time) on the Business Day prior to the date of the requested
     borrowing in the case of Base Rate Loans, and on the third Business Day
     prior to the date of the requested borrowing in the case of Eurodollar
     Loans.  Each such request for borrowing shall be irrevocable and shall
     specify (A) that a Revolving Loan is requested, (B) the date of the
     requested borrowing (which shall be a Business Day), (C) the aggregate
     principal amount to be borrowed, and (D)

                                       24
<PAGE>
 
     whether the borrowing shall be comprised of Base Rate Loans, Eurodollar
     Loans or a combination thereof, and if Eurodollar Loans are requested, the
     Interest Period(s) therefor. If the Borrower shall fail to specify in any
     such Notice of Borrowing (I) an applicable Interest Period in the case of a
     Eurodollar Loan, then such notice shall be deemed to be a request for an
     Interest Period of one month, or (II) the type of Revolving Loan requested,
     then such notice shall be deemed to be a request for a Base Rate Loan
     hereunder. The Administrative Agent shall give notice to each Lender
     promptly upon receipt of each Notice of Borrowing pursuant to this Section
     2.1(b)(i), the contents thereof and each such Lender's share of any
     borrowing to be made pursuant thereto.

          (ii)   Minimum Amounts.  Each Revolving Loan shall be in a minimum
                 ---------------                                            
     aggregate principal amount of $5,000,000 and integral multiples of
     $1,000,000 in excess thereof in the case of Eurodollar Loans, or $1,000,000
     (or the remaining Revolving Committed Amount, if less) and integral
     multiples of $500,000 in excess thereof in the case of Base Rate Loans.

          (iii)  Advances.  Each Lender will make its Revolving Commitment
                 --------                                                 
     Percentage of each Revolving Loan borrowing available to the Administrative
     Agent for the account of the Borrower, or in such other manner as the
     Administrative Agent may specify in writing, by 1:00 P.M. (Charlotte, North
     Carolina time) on the date specified in the applicable Notice of Borrowing
     in Dollars and in funds immediately available to the Administrative Agent.
     Such borrowing will then be made available to the Borrower by the
     Administrative Agent by crediting the account of the Borrower with the
     aggregate of the amounts made available to the Administrative Agent by the
     Lenders and in like funds as received by the Administrative Agent.

     (c)  Repayment.  The principal amount of all Revolving Loans shall be due
          ---------                                                           
and payable in full on the Termination Date.

     (d)  Interest.  Subject to the provisions of Section 3.1,
          --------                                            

          (i)  Base Rate Loans.  During such periods as Revolving Loans shall be
               ---------------                                                  
     comprised in whole or in part of Base Rate Loans, such Base Rate Loans
     shall bear interest at a per annum rate equal to the Base Rate plus the
                                                                    ----    
     Applicable Percentage;

          (ii) Eurodollar Loans.  During such periods as Revolving Loans shall
               ----------------                                               
     be comprised in whole or in part of Eurodollar Loans, such Eurodollar Loans
     shall bear interest at a per annum rate equal to the Eurodollar Rate plus
                                                                          ----
     the Applicable Percentage.

Interest on Revolving Loans shall be payable in arrears on each applicable
Interest Payment Date (or at such other times as may be specified herein).

     (e)  Revolving Notes.  The Revolving Loans shall be evidenced by a duly
          ---------------                                                   
executed Note in favor of each Lender.

                                       25
<PAGE>
 
     (f)  Maximum Number of Eurodollar Loans.  The Borrower will be limited to a
          ----------------------------------                                    
maximum number of five (5) Eurodollar Loans outstanding at any time.  For
purposes hereof, Eurodollar Loans with separate or different Interest Periods
will be considered as separate Eurodollar Loans even if their Interest Periods
expire on the same date.

     (g)  Increase in Aggregate Revolving Committed Amount. Subject to the terms
          ------------------------------------------------          
and conditions set forth herein, the Borrower shall have the right to request,
at any time from the Closing Date, an increase in the aggregate Revolving
Commitments by as much as FIFTEEN MILLION DOLLARS ($15,000,000) up to SEVENTY-
FIVE MILLION DOLLARS ($75,000,000) in total aggregate Revolving Commitments;
provided that (i) the Administrative Agent and its affiliates (including
- --------                                                                
NationsBanc Montgomery Securities LLC) will use its best efforts, with the
assistance of the Borrower, to obtain additional commitments from new or
existing Lenders (which if new to the facility are reasonably acceptable to the
Administrative Agent), (ii) any such increase shall be in a minimum aggregate
principal amount of $5,000,000 and in integral multiples of $1,000,000 in excess
thereof, (iii) Schedule 2.1(a) shall be amended to reflect the revised
               ---------------                                        
commitments and commitment percentages of the Lenders, (iv) if any Revolving
Loans are outstanding at the time of any such increase, the Borrower shall make
such payments and adjustments on the Revolving Loans (including any break-
funding amounts owing under Section 3.11) as necessary to give effect to the
revised commitment percentages and outstandings, and (v) the conditions to the
extensions of credit in Section 5.2 shall be satisfied on the date of any such
increase.

     2.2  Letter of Credit Subfacility.
          ---------------------------- 

     (a)  Issuance.  During the Commitment Period, subject to the terms and
          --------                                                         
conditions hereof and of the LOC Documents, if any, and such other terms and
conditions which the Issuing Lender may reasonably require, the Issuing Lender
shall issue, and the Lenders shall participate in, such Letters of Credit as the
Borrower may request for its own account or for the account of any Subsidiary as
provided herein, in a form acceptable to the Issuing Lender, for the purposes
hereinafter set forth; provided that (i) the aggregate amount of LOC Obligations
                       --------                                                 
shall not exceed TWO MILLION DOLLARS ($2,000,000) at any time (the "LOC
                                                                    ---
Committed Amount"), (ii) with regard to the Lenders collectively, the aggregate
- ----------------                                                               
principal amount of Obligations outstanding at any time shall not exceed the
Aggregate Revolving Committed Amount and (iii) with regard to each Lender
individually, such Lender's Revolving Commitment Percentage of Obligations
outstanding at any time shall not exceed such Lender's Revolving Committed
Amount.  Letters of Credit issued hereunder shall not have an original expiry
date more than one year from the date of issuance or extension, nor an expiry
date, whether as originally issued or by extension, extending beyond the
Termination Date.  Each Letter of Credit shall comply with the related LOC
Documents.  The issuance date of each Letter of Credit shall be a Business Day.

     (b)  Notice and Reports.  Except for those Letters of Credit described on
          ------------------                                                  
Schedule 2.2(b)-1 which shall be issued on the Closing Date, the request for the
- -----------------                                                               
issuance of a Letter of Credit shall be submitted by the Borrower to the Issuing
Lender at least three (3) Business Days prior to the requested date of issuance
(or such shorter period as may be agreed by the Issuing Lender).  A form of
Notice of Request for Letter of Credit is attached as Schedule 2.2(b)-2.  The
                                                      -----------------      
Issuing

                                       26
<PAGE>
 
Lender will provide to the Administrative Agent at least monthly, and more
frequently upon request, a detailed summary report on its Letters of Credit and
the activity thereon, in form and substance acceptable to the Administrative
Agent. In addition, the Issuing Lender will provide to the Administrative Agent
for dissemination to the Lenders at least quarterly, and more frequently upon
request, a detailed summary report on its Letters of Credit and the activity
thereon, including, among other things, the Credit Party for whose account the
Letter of Credit is issued, the beneficiary, the face amount, and the expiry
date. The Issuing Lender will provide copies of the Letters of Credit to the
Administrative Agent and the Lenders promptly upon request.

     (c)  Participation.  Each Lender, with respect to the Existing Letters of
          -------------                                                       
Credit, hereby purchases a participation interest in such Existing Letters of
Credit, and with respect to Letters of Credit issued after the Closing Date,
upon issuance of a Letter of Credit, shall be deemed to have purchased without
recourse a risk participation from the applicable Issuing Lender in such Letter
of Credit and the obligations arising thereunder, in each case in an amount
equal to its pro rata share of the obligations under such Letter of Credit
(based on the respective Revolving Commitment Percentages of the Lenders) and
shall absolutely, unconditionally and irrevocably assume, as primary obligor and
not as surety, and be obligated to pay to the Issuing Lender therefor and
discharge when due, its pro rata share of the obligations arising under such
Letter of Credit.  Without limiting the scope and nature of each Lender's
participation in any Letter of Credit, to the extent that the Issuing Lender has
not been reimbursed as required hereunder or under any such Letter of Credit,
each such Lender shall pay to the Issuing Lender its pro rata share of such
unreimbursed drawing in same day funds on the day of notification by the Issuing
Lender of an unreimbursed drawing pursuant to the provisions of subsection (d)
hereof.  The obligation of each Lender to so reimburse the Issuing Lender shall
be absolute and unconditional and shall not be affected by the occurrence of a
Default, an Event of Default or any other occurrence or event.  Any such
reimbursement shall not relieve or otherwise impair the obligation of the
Borrower to reimburse the Issuing Lender under any Letter of Credit, together
with interest as hereinafter provided.

     (d)  Reimbursement. In the event of any drawing under any Letter of Credit,
          -------------  
the Issuing Lender will promptly notify the Borrower.  Unless the Borrower shall
immediately notify the Issuing Lender that the Borrower intends to otherwise
reimburse the Issuing Lender for such drawing, the Borrower shall be deemed to
have requested that the Lenders make a Revolving Loan in the amount of the
drawing as provided in subsection (e) hereof on the related Letter of Credit,
the proceeds of which will be used to satisfy the related reimbursement
obligations.  The Borrower promises to reimburse the Issuing Lender on the day
of drawing under any Letter of Credit (either with the proceeds of a Revolving
Loan obtained hereunder or otherwise) in same day funds.  If the Borrower shall
fail to reimburse the Issuing Lender as provided hereinabove, the unreimbursed
amount of such drawing shall bear interest at a per annum rate equal to the Base
Rate plus the sum of (i) the Applicable Percentage and (ii) two percent (2%).
The Borrower's reimbursement obligations hereunder shall be absolute and
unconditional under all circumstances irrespective of any rights of setoff,
counterclaim or defense to payment the Borrower may claim or have against the
Issuing Lender, the Administrative Agent, the Lenders, the beneficiary of the
Letter of Credit drawn upon or any other Person, including without limitation
any defense based on any failure of the Borrower or any other Credit Party to
receive consideration or the legality, validity, regularity

                                       27
<PAGE>
 
or unenforceability of the Letter of Credit. The Issuing Lender will promptly
notify the other Lenders of the amount of any unreimbursed drawing and each
Lender shall promptly pay to the Administrative Agent for the account of the
Issuing Lender in Dollars and in immediately available funds, the amount of such
Lender's pro rata share of such unreimbursed drawing. Such payment shall be made
on the day such notice is received by such Lender from the Issuing Lender if
such notice is received at or before 2:00 P.M. (Charlotte, North Carolina time)
otherwise such payment shall be made at or before 12:00 Noon (Charlotte, North
Carolina time) on the Business Day next succeeding the day such notice is
received. If such Lender does not pay such amount to the Issuing Lender in full
upon such request, such Lender shall, on demand, pay to the Administrative Agent
for the account of the Issuing Lender interest on the unpaid amount during the
period from the date of such drawing until such Lender pays such amount to the
Issuing Lender in full at a rate per annum equal to, if paid within two (2)
Business Days of the date that such Lender is required to make payments of such
amount pursuant to the preceding sentence, the Federal Funds Rate and thereafter
at a rate equal to the Base Rate. Each Lender's obligation to make such payment
to the Issuing Lender, and the right of the Issuing Lender to receive the same,
shall be absolute and unconditional, shall not be affected by any circumstance
whatsoever and without regard to the termination of this Credit Agreement or the
Commitments hereunder, the existence of a Default or Event of Default or the
acceleration of the obligations of the Borrower hereunder and shall be made
without any offset, abatement, withholding or reduction whatsoever.
Simultaneously with the making of each such payment by a Lender to the Issuing
Lender, such Lender shall, automatically and without any further action on the
part of the Issuing Lender or such Lender, acquire a participation in an amount
equal to such payment (excluding the portion of such payment constituting
interest owing to the Issuing Lender) in the related unreimbursed drawing
portion of the LOC Obligation and in the interest thereon and in the related LOC
Documents, and shall have a claim against the Borrower with respect thereto.

     (e)  Repayment with Revolving Loans. On any day on which the Borrower shall
          ------------------------------  
have requested, or been deemed to have requested, a Revolving Loan advance to
reimburse a drawing under a Letter of Credit, the Administrative Agent shall
give notice to the Lenders that a Revolving Loan has been requested or deemed
requested by the Borrower to be made in connection with a drawing under a Letter
of Credit, in which case a Revolving Loan advance comprised of Base Rate Loans
(or Eurodollar Loans to the extent the Borrower has complied with the procedures
of Section 2.1(b)(i) with respect thereto) shall be immediately made to the
Borrower by all Lenders (notwithstanding any termination of the Commitments
pursuant to Section 9.2) pro rata based on the respective Revolving Commitment
                         --- ----                                             
Percentages of the Lenders (determined before giving effect to any termination
of the Commitments pursuant to Section 9.2) and the proceeds thereof shall be
paid directly to the Issuing Lender for application to the respective LOC
Obligations.  Each such Lender hereby irrevocably agrees to make its pro rata
share of each such Revolving Loan immediately upon any such request or deemed
request in the amount, in the manner and on the date specified in the preceding
sentence notwithstanding (i) the amount of such borrowing may not comply with
         ---------------                                                     
the minimum amount for advances of Revolving Loans otherwise required hereunder,
(ii) whether any conditions specified in Section 5.2 are then satisfied, (iii)
whether a Default or an Event of Default then exists, (iv) failure for any such
request or deemed request for Revolving Loan to be made by the time otherwise
required hereunder, (v) whether the date of such borrowing is a date on which
Revolving Loans are otherwise permitted to be made hereunder or (vi) any

                                       28
<PAGE>
 
termination of the Commitments relating thereto immediately prior to or
contemporaneously with such borrowing. In the event that any Revolving Loan
cannot for any reason be made on the date otherwise required above (including,
without limitation, as a result of the commencement of a proceeding under the
Bankruptcy Code with respect to the Borrower or any Credit Party), then each
such Lender hereby agrees that it shall forthwith purchase (as of the date such
borrowing would otherwise have occurred, but adjusted for any payments received
from the Borrower on or after such date and prior to such purchase) from the
Issuing Lender such participation in the outstanding LOC Obligations as shall be
necessary to cause each such Lender to share in such LOC Obligations ratably
(based upon the respective Revolving Commitment Percentages of the Lenders
(determined before giving effect to any termination of the Commitments pursuant
to Section 9.2)), provided that in the event such payment is not made on the day
                  --------                                                      
of drawing, such Lender shall pay in addition to the Issuing Lender interest on
the amount of its unfunded Participation Interest at a rate equal to, if paid
within two (2) Business Days of the date of drawing, the Federal Funds Rate, and
thereafter at the Base Rate.

     (f)  Designation of Subsidiaries as Account Parties.  Notwithstanding
          ----------------------------------------------                  
anything to the contrary set forth in this Credit Agreement, including without
limitation Section 2.2(a) hereof, a Letter of Credit issued hereunder may
contain a statement to the effect that such Letter of Credit is issued for the
account of a Subsidiary, provided that notwithstanding such statement, the
Borrower shall be the actual account party for all purposes of this Credit
Agreement for such Letter of Credit and such statement shall not affect the
Borrower's reimbursement obligations hereunder with respect to such Letter of
Credit.

     (g)  Renewal, Extension.  The renewal or extension of any Letter of Credit
          ------------------                                                   
shall, for purposes hereof, be treated in all respects the same as the issuance
of a new Letter of Credit hereunder.

     (h)  Uniform Customs and Practices.  The Letters of Credit shall be subject
          -----------------------------                                         
to The Uniform Customs and Practice for Documentary Credits, as published as of
the date of issue by the International Chamber of Commerce (the "UCP"), in which
                                                                 ---            
case the UCP may be incorporated therein and deemed in all respects to be a part
thereof.

     (i)  Indemnification; Nature of Issuing Lender's Duties.
          -------------------------------------------------- 

          (i)  In addition to its other obligations under this Section 2.2, the
     Borrower hereby agrees to protect, indemnify, pay and save the Issuing
     Lender harmless from and against any and all claims, demands, liabilities,
     damages, losses, costs, charges and expenses (including reasonable
     attorneys' fees) that the Issuing Lender may incur or be subject to as a
     consequence, direct or indirect, of (A) the issuance of any Letter of
     Credit or (B) the failure of the Issuing Lender to honor a drawing under a
     Letter of Credit as a result of any act or omission, whether rightful or
     wrongful, of any present or future de jure or de facto government or
     governmental authority (all such acts or omissions, herein called
     "Government Acts"), except to the extent any such claims, demands,
     ----------------                                                  
     liabilities, damages, costs, charges and expenses arise out of or relate to
     disputes solely between or among the Administrative Agent and/or the
     Lenders.

                                       29
<PAGE>
 
          (ii)   As between the Borrower and the Issuing Lender, the Borrower
     shall assume all risks of the acts, omissions or misuse of any Letter of
     Credit by the beneficiary thereof.  The Issuing Lender shall not be
     responsible:  (A) for the form, validity, sufficiency, accuracy,
     genuineness or legal effect of any document submitted by any party (other
     than the Issuing Lender) in connection with the application for and
     issuance of any Letter of Credit, even if it should in fact prove to be in
     any or all respects invalid, insufficient, inaccurate, fraudulent or
     forged; (B) for the validity or sufficiency of any instrument transferring
     or assigning or purporting to transfer or assign any Letter of Credit or
     the rights or benefits thereunder or proceeds thereof, in whole or in part,
     that may prove to be invalid or ineffective for any reason; (C) for errors,
     omissions, interruptions or delays (other than by the Issuing Lender) in
     transmission or delivery of any messages, by mail, cable, telegraph, telex
     or otherwise, whether or not they be in cipher; (D) for any loss or delay
     (other than by the Issuing Lender) in the transmission or otherwise of any
     document required in order to make a drawing under a Letter of Credit or of
     the proceeds thereof; and (E) for any consequences arising from causes
     beyond the control of the Issuing Lender, including, without limitation,
     any Government Acts.  None of the above shall affect, impair, or prevent
     the vesting of the Issuing Lender's rights or powers hereunder.

          (iii)  In furtherance and extension and not in limitation of the
     specific provisions hereinabove set forth, any action taken or omitted by
     the Issuing Lender, under or in connection with any Letter of Credit or the
     related certificates, if taken or omitted in good faith and not
     constituting gross negligence, shall not put such Issuing Lender under any
     resulting liability to the Borrower or any other Credit Party.  It is the
     intention of the parties that this Credit Agreement shall be construed and
     applied to protect and indemnify the Issuing Lender against any and all
     risks involved in the issuance of the Letters of Credit, all of which risks
     (except as set forth herein) are hereby assumed by the Borrower (on behalf
     of itself and each of the other Credit Parties), including, without
     limitation, any and all Government Acts.  The Issuing Lender shall not, in
     any way, be liable for any failure by the Issuing Lender or anyone else to
     pay any drawing under any Letter of Credit as a result of any Government
     Acts or any other cause beyond the control of the Issuing Lender.

          (iv)   Nothing in this subsection (i) is intended to limit the
     reimbursement obligations of the Borrower contained in subsection (d)
     above.  The obligations of the Borrower under this subsection (i) shall
     survive the termination of this Credit Agreement.  No act or omissions of
     any current or prior beneficiary of a Letter of Credit shall in any way
     affect or impair the rights of the Issuing Lender to enforce any right,
     power or benefit under this Credit Agreement.

          (v)    Notwithstanding anything to the contrary contained in this
     subsection (i), the Borrower shall have no obligation to indemnify the
     Issuing Lender in respect of any liability incurred by the Issuing Lender
     (A) arising out of the negligence or willful misconduct of the Issuing
     Lender, as determined by a court of competent jurisdiction, or (B) caused
     by the Issuing Lender's failure to pay under any Letter of Credit after
     presentation to it of a request strictly complying with the terms and
     conditions of such Letter of Credit, as

                                       30
<PAGE>
 
     determined by a court of competent jurisdiction, unless such payment is
     prohibited, as determined by a court of competent jurisdiction.

     (j) Responsibility of Issuing Lender. It is expressly understood and agreed
         --------------------------------                                       
that the obligations of the Issuing Lender hereunder to the Lenders are only
those expressly set forth in this Credit Agreement and that the Issuing Lender
shall be entitled to assume that the conditions precedent set forth in Section
5.2 have been satisfied unless it shall have acquired actual knowledge that any
such condition precedent has not been satisfied; provided, however, that nothing
                                                 --------  -------              
set forth in this Section 2.2 shall be deemed to prejudice the right of any
Lender to recover from the Issuing Lender any amounts made available by such
Lender to the Issuing Lender pursuant to this Section 2.2 in the event that it
is determined by a court of competent jurisdiction that the payment with respect
to a Letter of Credit constituted gross negligence or willful misconduct on the
part of the Issuing Lender.

     (k) Conflict with LOC Documents.  In the event of any conflict between this
         ---------------------------                                            
Credit Agreement and any LOC Document (including any letter of credit
application), this Credit Agreement shall control.

     2.3 Swingline Loan Subfacility.
         -------------------------- 

     (a) Swingline Commitment. Subject to the terms and conditions hereof and in
         --------------------                                                   
reliance upon the representations and warranties set forth herein, the Swingline
Lender, in its individual capacity, agrees to make certain revolving credit
loans requested by the Borrower in Dollars to the Borrower (each a "Swingline
                                                                    ---------
Loan" and, collectively, the "Swingline Loans") from time to time from the
- ----                          ---------------                             
Closing Date until the Termination Date for the purposes hereinafter set forth;
provided, however, (i) the aggregate principal amount of Swingline Loans
- --------  -------                                                       
outstanding at any time shall not exceed FIVE MILLION DOLLARS ($5,000,000) (the
"Swingline Committed Amount"), and (ii) with regard to the Lenders collectively,
 --------------------------                                                     
the aggregate principal amount of Obligations outstanding at any time shall not
exceed the Aggregate Revolving Committed.  Swingline Loans hereunder shall be
made as Base Rate Loans, and may be repaid or reborrowed in accordance with the
provisions hereof.

     (b) Swingline Loan Advances.
         ----------------------- 

         (i)  Notices; Disbursement. Whenever the Borrower desires a Swingline
              ---------------------
     Loan advance hereunder it shall give written notice (or telephonic notice
     promptly confirmed in writing) to the Swingline Lender not later than 11:00
     A.M. (Charlotte, North Carolina time) on the Business Day of the requested
     Swingline Loan advance. Each such notice shall be irrevocable and shall
     specify (A) that a Swingline Loan advance is requested, (B) the date of the
     requested Swingline Loan advance (which shall be a Business Day) and (C)
     the principal amount of and Interest Period for the Swingline Loan advance
     requested. Each Swingline Loan shall have such maturity date as the
     Swingline Lender and the Borrower shall agree upon receipt by the Swingline
     Lender of any such notice from the Borrower. The Swingline Lender shall
     initiate the transfer of funds representing the Swingline Loan

                                       31
<PAGE>
 
  advance to the Borrower by 3:00 P.M. (Charlotte, North Carolina time) on the
  Business Day of the requested borrowing.

          (ii)   Minimum Amounts.  Each Swingline Loan advance shall be in a
                 ---------------                                            
     minimum principal amount of $100,000 and in integral multiples of $100,000
     in excess thereof (or the remaining amount of the Swingline Committed
     Amount, if less).

          (iii)  Repayment of Swingline Loans.  The principal amount of all
                 ----------------------------                              
     Swingline Loans shall be due and payable on the earlier of (A) the maturity
     date agreed to by the Swingline Lender and the Borrower with respect to
     such Loan (which maturity date shall not be a date more than thirty (30)
     Business Days from the date of advance thereof) or (B) the Termination
     Date.  The Swingline Lender may, at any time, in its sole discretion, by
     written notice to the Borrower and the Lenders, demand repayment of its
     Swingline Loans by way of a Revolving Loan advance, in which case the
     Borrower shall be deemed to have requested a Revolving Loan advance
     comprised solely of Base Rate Loans in the amount of such Swingline Loans;
     provided, however, that any such demand shall be deemed to have been given
     --------  -------                                                         
     one Business Day prior to the Termination Date and on the date of the
     occurrence of any Event of Default described in Section 9.1 and upon
     acceleration of the indebtedness hereunder and the exercise of remedies in
     accordance with the provisions of Section 9.2.  Each Lender hereby
     irrevocably agrees to make its pro rata share of each such Revolving Loan
     in the amount, in the manner and on the date specified in the preceding
     sentence notwithstanding (I) the amount of such borrowing may not comply
              ---------------                                                
     with the minimum amount for advances of Revolving Loans otherwise required
     hereunder, (II) whether any conditions specified in Section 5.2 are then
     satisfied, (III) whether a Default or an Event of Default then exists, (IV)
     failure of any such request or deemed request for Revolving Loan to be made
     by the time otherwise required hereunder, (V) whether the date of such
     borrowing is a date on which Revolving Loans are otherwise permitted to be
     made hereunder or (VI) any termination of the Commitments relating thereto
     immediately prior to or contemporaneously with such borrowing.  In the
     event that any Revolving Loan cannot for any reason be made on the date
     otherwise required above (including, without limitation, as a result of the
     commencement of a proceeding under the Bankruptcy Code with respect to the
     Borrower or any other Credit Party), then each Lender hereby agrees that it
     shall forthwith purchase (as of the date such borrowing would otherwise
     have occurred, but adjusted for any payments received from the Borrower on
     or after such date and prior to such purchase) from the Swingline Lender
     such Participation Interests in the outstanding Swingline Loans as shall be
     necessary to cause each such Lender to share in such Swingline Loans
     ratably based upon its Commitment Percentage of the Revolving Committed
     Amount (determined before giving effect to any termination of the
     Commitments pursuant to Section 3.4), provided that (A) all interest
                                           --------                      
     payable on the Swingline Loans shall be for the account of the Swingline
     Lender until the date as of which the respective Participation Interest is
     purchased and (B) at the time any purchase of Participation Interests
     pursuant to this sentence is actually made, the purchasing Lender shall be
     required to pay to the Swingline Lender, to the extent not paid to the
     Swingline Lender by the Borrower in accordance with the terms of subsection
     (c)(ii) below, interest on the principal amount of Participation Interests
     purchased for each day from and including the day upon which such

                                       32
<PAGE>
 
     borrowing would otherwise have occurred to but excluding the date of
     payment for such Participation Interests, at the rate equal to the Federal
     Funds Rate.

     (c)  Interest on Swingline Loans.
          --------------------------- 

     Subject to the provisions of Section 3.1, each Swingline Loan shall bear
interest at a per annum rate (computed on the basis of the actual number of days
elapsed over a year of 365 days) equal to the Base Rate.  Interest on Swingline
Loans shall be payable in arrears on each applicable Interest Payment Date (or
at such other times as may be specified herein), unless accelerated sooner
pursuant to Section 9.2.

     (d)  Swingline Note.  The Swingline Loans shall be evidenced by the Note.
          --------------                                                      


                                   SECTION 3
                OTHER PROVISIONS RELATING TO CREDIT FACILITIES
                ----------------------------------------------

     3.1  Default Rate.
          ------------ 

          Upon the occurrence, and during the continuance, of an Event of
Default, the principal of and, to the extent permitted by law, interest on the
Loans and any other amounts owing hereunder or under the other Credit Documents
shall bear interest, payable on demand, at a per annum rate 2% greater than the
rate which would otherwise be applicable (or if no rate is applicable, whether
in respect of interest, fees or other amounts, then 2% greater than the Base
Rate).

     3.2  Extension and Conversion.
          ------------------------ 

          Subject to the terms of Section 5.2, the Borrower shall have the
option, on any Business Day, to extend existing Loans into a subsequent
permissible Interest Period or to convert Loans into Loans of another interest
rate type; provided, however, that (i) except as provided in Section 3.8,
           --------  -------                                             
Eurodollar Loans may be converted into Base Rate Loans only on the last day of
the Interest Period applicable thereto, (ii) Eurodollar Loans may be extended,
and Base Rate Loans may be converted into Eurodollar Loans, only if no Default
or Event of Default is in existence on the date of extension or conversion,
(iii) Loans extended as, or converted into, Eurodollar Loans shall be subject to
the terms of the definition of "Interest Period" set forth in Section 1.1 and
                                ---------------                              
shall be in such minimum amounts as provided in Section 2.1(b)(ii) , and (iv)
any request for extension or conversion of a Eurodollar Loan which shall fail to
specify an Interest Period shall be deemed to be a request for an Interest
Period of one month.  Each such extension or conversion shall be effected by the
Borrower by giving a Notice of Extension/Conversion (or telephone notice
promptly confirmed in writing) to the Administrative Agent prior to 11:00 A.M.
(Charlotte, North Carolina time) on the Business Day of, in the case of the
conversion of a Eurodollar Loan into a Base Rate Loan, and on the third Business
Day prior to, in the case of the extension of a Eurodollar Loan as, or
conversion of a Base Rate Loan into, a Eurodollar Loan, the date of the proposed
extension or conversion, specifying the date of the proposed extension or
conversion, the Loans to 

                                       33
<PAGE>
 
be so extended or converted, the types of Loans into which such Loans are to be
converted and, if appropriate, the applicable Interest Periods with respect
thereto. Each request for extension or conversion shall be irrevocable and shall
constitute a representation and warranty by the Borrower of the matters
specified in subsections (a) through (e) of Section 5.2. In the event the
Borrower fails to request extension or conversion of any Eurodollar Loan in
accordance with this Section, or any such conversion or extension is not
permitted or required by this Section, then such Eurodollar Loan shall be
automatically converted into a Base Rate Loan at the end of the Interest Period
applicable thereto. The Administrative Agent shall give each Lender notice as
promptly as practicable of any such proposed extension or conversion affecting
any Loan.

     3.3  Prepayments.
          ----------- 

          (a) Voluntary Prepayments.  Revolving Loans may be repaid in whole or
              ---------------------                                            
in part without premium or penalty; provided that (i) Eurodollar Loans may be
                                    --------                                 
prepaid only upon three (3) Business Days' prior written notice to the
Administrative Agent and must be accompanied by payment of any amounts owing
under Section 3.11, and (ii) partial prepayments shall be minimum principal
amounts of $5,000,000, in the case of Eurodollar Loans, and $1,000,000, in the
case of Base Rate Loans, and in integral multiples of $1,000,000 in excess
thereof.

          (b) Mandatory Prepayments.  If at any time, (A) the aggregate
              ---------------------                                    
principal amount of Obligations shall exceed the Aggregate Revolving Committed
Amount, (B) the aggregate amount of LOC Obligations shall exceed the LOC
Committed Amount, or (C) the aggregate amount of Swingline Loans shall exceed
the Swingline Committed Amount, the Borrower shall immediately make payment on
the Revolving Loans and/or Swingline Loans and/or to a cash collateral account
in respect of the LOC Obligations, in an amount sufficient to eliminate the
deficiency.

          (c) Application.  Unless otherwise specified by the Borrower,
              -----------                                              
prepayments made hereunder shall be applied first to Swingline Loans, then to
Revolving Loans which are Base Rate Loans, then to Revolving Loans which are
Eurodollar Loans in direct order of Interest Period maturities.  Amounts prepaid
hereunder may be reborrowed in accordance with the provisions hereof.

     3.4  Termination and Reduction of Commitments
          ----------------------------------------

          (a) Voluntary Reductions.  The Revolving Commitments may be terminated
              --------------------                                              
or permanently reduced in whole or in part upon three (3) Business Days' prior
written notice to the Administrative Agent, provided that (i) after giving
                                            --------                      
effect to any voluntary reduction the aggregate amount of Obligations shall not
exceed the Aggregate Revolving Committed Amount, as reduced, and (ii) partial
reductions shall be minimum principal amount of $5,000,000, and in integral
multiples of $1,000,000 in excess thereof.

          (b) Mandatory Reduction.  The Revolving Commitments shall be
              -------------------                                     
permanently reduced in an amount equal to one hundred percent (100%) of the Net
Proceeds received from 

                                       34
<PAGE>
 
Asset Dispositions in any fiscal year; but only to the extent that (i) such Net
Proceeds are not reinvested in other property or assets within six (6) months of
the date of sale, lease, disposition, casualty, theft or loss giving rise
thereto, and (ii) the aggregate amount of such Net Proceeds not reinvested in
accordance with the foregoing subsection (i) in any fiscal year shall exceed
$1,000,000.

          (c)  Termination.  The Commitments hereunder shall terminate on the
               -----------                                                   
Termination Date.

     3.5  Fees.
          ---- 

          (a)  Commitment Fee.  In consideration of the Revolving Commitments
               --------------                                                
hereunder, the Borrower agrees to pay to the Administrative Agent for the
ratable benefit of the Lenders a commitment fee (the "Commitment Fee") equal to
                                                      --------------           
the Applicable Percentage per  annum on the average daily unused amount of the
Revolving Committed Amount for the applicable period.  The Commitment Fee shall
be payable quarterly in arrears on the 15th day following the last day of each
calendar quarter for the immediately preceding quarter (or portion thereof)
beginning with the first such date to occur after the Closing Date.  For
purposes of computation of the Commitment Fee, Swingline Loans shall not be
counted toward or considered usage under the Revolving Loan facility.

          (b)  Letter of Credit Fees.
               --------------------- 

               (i)   Letter of Credit Fee.  In consideration of the LOC
                     --------------------                              
     Commitment hereunder, the Borrower agrees to pay to the Administrative
     Agent for the ratable benefit of the Lenders a fee (the "Letter of Credit
                                                              ----------------
     Fee") equal to the Applicable Percentage per annum on the average daily
     ---                                                                    
     maximum amount available to be drawn under Letters of Credit from the date
     of issuance to the date of expiration.  The Letter of Credit Fee shall be
     payable quarterly in arrears on the 15th day following the last day of each
     calendar quarter for the immediately preceding quarter (or portion thereof)
     beginning with the first such date to occur after the Closing Date.

               (ii)  Issuing Lender Fee.  In addition to the Letter of Credit
                     ------------------                                      
     Fee, the Borrower agrees to pay to the Issuing Lender for its own account
     without sharing by the other Lenders (A) a fronting and negotiation fee of
     .125% per annum on the average daily maximum amount available to be drawn
     under Letters of Credit issued by it from the date of issuance to the date
     of expiration, and (B) customary charges of the Issuing Lender with respect
     to the issuance, amendment, transfer, administration, cancellation and
     conversion of, and drawings under, such Letters of Credit (collectively,
     the "Issuing Lender Fees").
          -------------------   

          (c)  Administrative Agent's Fees.  The Borrower agrees to pay to the
               ---------------------------                                    
Administrative Agent, for its own account, an annual administrative fee and such
other fees, if any, referred to in the Administrative Agent's Fee Letter
(collectively, the "Administrative Agent's Fees").
                    ---------------------------   

                                       35
<PAGE>
 
     3.6  Capital Adequacy.
          ---------------- 

          If any Lender has determined, after the date hereof, that the adoption
or the becoming effective of, or any change in, or any change by any
Governmental Authority, central bank or comparable agency charged with the
interpretation or administration thereof in the interpretation or administration
of, any applicable law, rule or regulation regarding capital adequacy, or
compliance by such Lender with any request or directive regarding capital
adequacy (whether or not having the force of law) of any such authority, central
bank or comparable agency, has or would have the effect of reducing the rate of
return on such Lender's capital or assets as a consequence of its commitments or
obligations hereunder to a level below that which such Lender could have
achieved but for such adoption, effectiveness, change or compliance (taking into
consideration such Lender's policies with respect to capital adequacy), then,
upon notice from such Lender to the Borrower, the Borrower shall be obligated to
pay to such Lender such additional amount or amounts as will compensate such
Lender for such reduction.  Each determination by any such Lender of amounts
owing under this Section shall, absent manifest error, be conclusive and binding
on the parties hereto.

     3.7  Inability To Determine Interest Rate.
          ------------------------------------ 

     If prior to the first day of any Interest Period, the Administrative Agent
shall have determined (which determination shall be conclusive and binding upon
the Borrower) that, by reason of circumstances affecting the relevant market,
adequate and reasonable means do not exist for ascertaining the Eurodollar Rate
for such Interest Period, the Administrative Agent shall give telecopy or
telephonic notice thereof to the Borrower and the Lenders as soon as practicable
thereafter.  If such notice is given (a) any Eurodollar Loans requested to be
made on the first day of such Interest Period shall be made as Base Rate Loans
and (b) any Loans that were to have been converted on the first day of such
Interest Period to or continued as Eurodollar Loans shall be converted to or
continued as Base Rate Loans.  Until such notice has been withdrawn by the
Administrative Agent, no further Eurodollar Loans shall be made or continued as
such, nor shall the Borrower have the right to convert Base Rate Loans to
Eurodollar Loans.

     3.8  Illegality.
          ---------- 

     Notwithstanding any other provision herein, if the adoption of or any
change in any Requirement of Law or in the interpretation or application thereof
occurring after the Closing Date shall make it unlawful for any Lender to make
or maintain Eurodollar Loans as contemplated by this Credit Agreement, (a) such
Lender shall promptly give written notice of such circumstances to the Borrower
and the Administrative Agent (which notice shall be withdrawn whenever such
circumstances no longer exist), (b) the commitment of such Lender hereunder to
make Eurodollar Loans, continue Eurodollar Loans as such and convert a Base Rate
Loan to Eurodollar Loans shall forthwith be canceled and, until such time as it
shall no longer be unlawful for such Lender to make or maintain Eurodollar
Loans, such Lender shall then have a commitment only to make a Base Rate Loan
when a Eurodollar Loan is requested and (c) such Lender's Loans then outstanding
as Eurodollar Loans, if any, shall be converted automatically to Base Rate Loans
on the respective last 

                                       36
<PAGE>
 
days of the then current Interest Periods with respect to such Loans or within
such earlier period as required by law. If any such conversion of a Eurodollar
Loan occurs on a day which is not the last day of the then current Interest
Period with respect thereto, the Borrower shall pay to such Lender such amounts,
if any, as may be required pursuant to Section 3.11.

     3.9  Requirements of Law.
          ------------------- 

     If, after the date hereof, the adoption of or any change in any Requirement
of Law or in the interpretation or application thereof applicable to any Lender,
or compliance by any Lender with any request or directive (whether or not having
the force of law) from any central bank or other Governmental Authority, in each
case made subsequent to the Closing Date (or, if later, the date on which such
Lender becomes a Lender):

               (a) shall subject such Lender to any tax of any kind whatsoever
     with respect to any Letter of Credit, any Eurodollar Loans made by it or
     its obligation to make Eurodollar Loans, or change the basis of taxation of
     payments to such Lender in respect thereof (except for (i) Non-Excluded
     Taxes covered by Section 3.10 (including Non-Excluded Taxes imposed solely
     by reason of any failure of such Lender to comply with its obligations
     under Section 3.10(b)) and (ii) changes in taxes measured by or imposed
     upon the overall net income, or franchise tax (imposed in lieu of such net
     income tax), of such Lender or its applicable lending office, branch, or
     any affiliate thereof));

               (b) shall impose, modify or hold applicable any reserve, special
     deposit, compulsory loan or similar requirement against assets held by,
     deposits or other liabilities in or for the account of, advances, loans or
     other extensions of credit by, or any other acquisition of funds by, any
     office of such Lender which is not otherwise included in the determination
     of the Eurodollar Rate hereunder; or

               (c) shall impose on such Lender any other condition (excluding
     any tax of any kind whatsoever);

and the result of any of the foregoing is to increase the cost to such Lender,
by a material amount, of making, converting into, continuing or maintaining
Eurodollar Loans or issuing or participating in Letters of Credit or to reduce
any amount receivable hereunder in respect thereof, then, in any such case, upon
notice to the Borrower from such Lender, through the Administrative Agent, in
accordance herewith, the Borrower shall be obligated to promptly pay such
Lender, upon its demand, any additional amounts necessary to compensate such
Lender for such increased cost or reduced amount receivable, provided that, in
                                                             --------         
any such case, the Borrower may elect to convert the Eurodollar Loans made by
such Lender hereunder to Base Rate Loans by giving the Administrative Agent at
least one Business Day's notice of such election, in which case the Borrower
shall promptly pay to such Lender, upon demand, without duplication, such
amounts, if any, as may be required pursuant to Section 3.11.  If any Lender
becomes entitled to claim any additional amounts pursuant to this subsection, it
shall provide prompt notice thereof to the Borrower, through the Administrative
Agent, certifying (x) that one of the events described in this paragraph (a) has
occurred and describing in reasonable detail the nature of such event, (y) as to
the increased cost or 

                                       37
<PAGE>
 
reduced amount resulting from such event and (z) as to the additional amount
demanded by such Lender and a reasonably detailed explanation of the calculation
thereof. Such a certificate as to any additional amounts payable pursuant to
this subsection submitted by such Lender, through the Administrative Agent, to
the Borrower shall be conclusive and binding on the parties hereto in the
absence of manifest error. This covenant shall survive the termination of this
Credit Agreement and the payment of the Loans and all other amounts payable
hereunder.

     3.10 Taxes.
          ----- 

     (a)  Except as provided below in this subsection, all payments made by the
Borrower under this Credit Agreement and any Notes shall be made free and clear
of, and without deduction or withholding for or on account of, any present or
future income, stamp or other taxes, levies, imposts, duties, charges, fees,
deductions or withholdings, now or hereafter imposed, levied, collected,
withheld or assessed by any court, or governmental body, agency or other
official, excluding taxes measured by or imposed upon the overall net income of
any Lender or its applicable lending office, or any branch or affiliate thereof,
and all franchise taxes, branch taxes, taxes on doing business or taxes on the
overall capital or net worth of any Lender or its applicable lending office, or
any branch or affiliate thereof, in each case imposed in lieu of net income
taxes, imposed: (i) by the jurisdiction under the laws of which such Lender,
applicable lending office, branch or affiliate is organized or is located, or in
which its principal executive office is located, or any nation within which such
jurisdiction is located or any political subdivision thereof; or (ii) by reason
of any connection between the jurisdiction imposing such tax and such Lender,
applicable lending office, branch or affiliate other than a connection arising
solely from such Lender having executed, delivered or performed its obligations,
or received payment under or enforced, this Credit Agreement or any Notes.  If
any such non-excluded taxes, levies, imposts, duties, charges, fees, deductions
or withholdings ("Non-Excluded Taxes") are required to be withheld from any
                  ------------------                                       
amounts payable to the Administrative Agent or any Lender hereunder or under any
Notes, (A) the amounts so payable to the Administrative Agent or such Lender
shall be increased to the extent necessary to yield to the Administrative Agent
or such Lender (after payment of all Non-Excluded Taxes) interest or any such
other amounts payable hereunder at the rates or in the amounts specified in this
Credit Agreement and any Notes, provided, however, that the Borrower shall be
                                --------  -------                            
entitled to deduct and withhold any Non-Excluded Taxes and shall not be required
to increase any such amounts payable to any Lender that is not organized under
the laws of the United States of America or a state thereof if such Lender fails
to comply with the requirements of paragraph (b) of this subsection whenever any
Non-Excluded Taxes are payable by the Borrower, and (B) as promptly as possible
thereafter the Borrower shall send to the Administrative Agent for its own
account or for the account of such Lender, as the case may be, a certified copy
of an original official receipt received by the Borrower showing payment
thereof.  If the Borrower fails to pay any Non-Excluded Taxes when due to the
appropriate taxing authority or fails to remit to the Administrative Agent the
required receipts or other required documentary evidence, the Borrower shall
indemnify the Administrative Agent and the Lenders for any incremental taxes,
interest or penalties that may become payable by the Administrative Agent or any
Lender as a result of any such failure.  The agreements in this subsection shall
survive the termination of this Credit Agreement and the payment of the Loans
and all other amounts payable hereunder.

                                       38
<PAGE>
 
     (b)  Each Lender that is not incorporated under the laws of the United
States of America or a state thereof shall:

          (X)(i) on or before the date of any payment by the Borrower under this
     Credit Agreement or Notes to such Lender, deliver to the Borrower and the
     Administrative Agent (A) two (2) duly completed copies of United States
     Internal Revenue Service Form 1001 or 4224, or successor applicable form,
     as the case may be, certifying that it is entitled to receive payments
     under this Credit Agreement and any Notes without deduction or withholding
     of any United States federal income taxes and (B) an Internal Revenue
     Service Form W-8 or W-9, or successor applicable form, as the case may be,
     certifying that it is entitled to an exemption from United States backup
     withholding tax;

          (ii)   deliver to the Borrower and the Administrative Agent two (2)
     further copies of any such form or certification on or before the date that
     any such form or certification expires or becomes obsolete and after the
     occurrence of any event requiring a change in the most recent form
     previously delivered by it to the Borrower; and

          (iii)  obtain such extensions of time for filing and complete such
     forms or certifications as may reasonably be requested by the Borrower or
     the Administrative Agent; or

          (Y)    in the case of any such Lender that is not a "bank" within the
     meaning of Section 881(c)(3)(A) of the Internal Revenue Code, (i) represent
     to the Borrower (for the benefit of the Borrower and the Administrative
     Agent) that it is not a bank within the meaning of Section 881(c)(3)(A) of
     the Internal Revenue Code, (ii) agree to furnish to the Borrower on or
     before the date of any payment by the Borrower, with a copy to the
     Administrative Agent two (2) accurate and complete original signed copies
     of Internal Revenue Service Form W-8, or successor applicable form
     certifying to such Lender's legal entitlement at the date of such
     certificate to an exemption from U.S. withholding tax under the provisions
     of Section 881(c) of the Internal Revenue Code with respect to payments to
     be made under this Credit Agreement and any Notes (and to deliver to the
     Borrower and the Administrative Agent two (2) further copies of such form
     on or before the date it expires or becomes obsolete and after the
     occurrence of any event requiring a change in the most recently provided
     form and, if necessary, obtain any extensions of time reasonably requested
     by the Borrower or the Administrative Agent for filing and completing such
     forms), and (iii) agree, to the extent legally entitled to do so, upon
     reasonable request by the Borrower, to provide to the Borrower (for the
     benefit of the Borrower and the Administrative Agent) such other forms as
     may be reasonably required in order to establish the legal entitlement of
     such Lender to an exemption from withholding with respect to payments under
     this Credit Agreement and any Notes;

unless in any such case any change in treaty, law or regulation has occurred
after the date such Person becomes a Lender hereunder which renders all such
forms inapplicable or which would prevent such Lender from duly completing and
delivering any such form with respect to it and such Lender so advises the
Borrower and the Administrative Agent.  Each Person that shall become a 

                                       39
<PAGE>
 
Lender or a participant of a Lender pursuant to subsection 11.3 shall, upon the
effectiveness of the related transfer, be required to provide all of the forms,
certifications and statements required pursuant to this subsection, provided
                                                                    --------
that in the case of a participant of a Lender the obligations of such
participant of a Lender pursuant to this subsection (b) shall be determined as
if the participant of a Lender were a Lender except that such participant of a
Lender shall furnish all such required forms, certifications and statements to
the Lender from which the related participation shall have been purchased.

     3.11 Indemnity.
          --------- 

     The Borrower promises to indemnify each Lender and to hold each Lender
harmless from any loss or expense which such Lender may sustain or incur (other
than through such Lender's gross negligence or willful misconduct) as a
consequence of (a) default by the Borrower in making a borrowing of, conversion
into or continuation of Eurodollar Loans after the Borrower has given a notice
requesting the same in accordance with the provisions of this Credit Agreement,
(b) default by the Borrower in making any prepayment of a Eurodollar Loan after
the Borrower has given a notice thereof in accordance with the provisions of
this Credit Agreement or (c) the making of a prepayment of Eurodollar Loans on a
day which is not the last day of an Interest Period with respect thereto.  With
respect to Eurodollar Loans, such indemnification may include an amount equal to
the excess, if any, of (i) the amount of interest which would have accrued on
the amount so prepaid, or not so borrowed, converted or continued, for the
period from the date of such prepayment or of such failure to borrow, convert or
continue to the last day of the applicable Interest Period (or, in the case of a
failure to borrow, convert or continue, the Interest Period that would have
commenced on the date of such failure) in each case at the applicable rate of
interest for such Loans provided for herein (excluding, however, the Applicable
Percentage included therein, if any) over (ii) the amount of interest (as
reasonably determined by such Lender) which would have accrued to such Lender on
such amount by placing such amount on deposit for a comparable period with
leading banks in the interbank Eurodollar market.  The covenants of the Borrower
set forth in this Section 3.11 shall survive the termination of this Credit
Agreement and the payment of the Loans and all other amounts payable hereunder.

     3.12 Pro Rata Treatment.
          ------------------ 

     Except to the extent otherwise provided herein:

     (a)  Loans.  Each Loan, each payment or prepayment of principal of any Loan
          -----                                                                 
(other than Swingline Loans), each payment of interest on the Loans, each
payment of Commitment Fees, each reduction of the Revolving Committed Amount and
each conversion or extension of any Loan (other than Swingline Loans), shall be
allocated pro rata among the Lenders in accordance with the respective principal
amounts of their outstanding Loans and Participation Interests.

     (b)  Advances.  No Lender shall be responsible for the failure or delay by
          --------                                                             
any other Lender in its obligation to make its ratable share of a borrowing
hereunder; provided, however, that the failure of any Lender to fulfill its
           --------  -------                                               
obligations hereunder shall not relieve any other Lender of its obligations
hereunder.  Unless the Administrative Agent shall have been notified in writing
by any 

                                       40
<PAGE>
 
Lender prior to a borrowing that such Lender will not make the amount that would
constitute its ratable share of such borrowing available to the Administrative
Agent, the Administrative Agent may assume that such Lender is making such
amount available to the Administrative Agent, and the Administrative Agent may,
in reliance upon such assumption, make available to the Borrower a corresponding
amount. If such amount is not made available to the Administrative Agent by such
Lender within the time period specified therefor hereunder, such Lender shall
pay to the Administrative Agent, on demand, such amount with interest thereon at
a rate equal to the Federal Funds Rate for a period of two (2) Business Days,
and thereafter at the Base Rate, for the period until such Lender makes such
amount immediately available to the Administrative Agent. If such Lender does
not pay such amounts to the Administrative Agent forthwith upon demand, the
Administrative Agent may notify the Borrower and request the Borrower to
immediately pay such amount to the Administrative Agent with interest at the
Base Rate. A certificate of the Administrative Agent submitted to any Lender
with respect to any amounts owing under this subsection shall be conclusive in
the absence of manifest error.

     3.13 Sharing of Payments.
          ------------------- 

     The Lenders agree among themselves that, in the event that any Lender shall
obtain payment in respect of any Loan, LOC Obligation or any other obligation
owing to such Lender under this Credit Agreement through the exercise of a right
of setoff, banker's lien or counterclaim, or pursuant to a secured claim under
Section 506 of Title 11 of the United States Code or other security or interest
arising from, or in lieu of, such secured claim, received by such Lender under
any applicable bankruptcy, insolvency or other similar law or otherwise, or by
any other means, in excess of its pro rata share of such payment as provided for
in this Credit Agreement, such Lender shall promptly purchase from the other
Lenders a participation in such Loans, LOC Obligations and other obligations in
such amounts, and make such other adjustments from time to time, as shall be
equitable to the end that all Lenders share such payment in accordance with
their respective ratable shares as provided for in this Credit Agreement.  The
Lenders further agree among themselves that if payment to a Lender obtained by
such Lender through the exercise of a right of setoff, banker's lien,
counterclaim or other event as aforesaid shall be rescinded or must otherwise be
restored, each Lender which shall have shared the benefit of such payment shall,
by repurchase of a participation theretofore sold, return its share of that
benefit (together with its share of any accrued interest payable with respect
thereto) to each Lender whose payment shall have been rescinded or otherwise
restored.  The Borrower agrees that any Lender so purchasing such a
participation may, to the fullest extent permitted by law, exercise all rights
of payment, including setoff, banker's lien or counterclaim, with respect to
such participation as fully as if such Lender were a holder of such Loan, LOC
Obligation or other obligation in the amount of such participation.  Except as
otherwise expressly provided in this Credit Agreement, if any Lender or the
Administrative Agent shall fail to remit to the Administrative Agent or any
other Lender an amount payable by such Lender or the Administrative Agent to the
Administrative Agent or such other Lender pursuant to this Credit Agreement on
the date when such amount is due, such payments shall be made together with
interest thereon for each date from the date such amount is due until the date
such amount is paid to the Administrative Agent or such other Lender at a rate
per annum equal to the Federal Funds Rate.  If under any applicable bankruptcy,
insolvency or other similar law, any Lender receives a secured claim in lieu of
a setoff to which this Section 3.13 applies, such Lender shall, to the extent

                                       41
<PAGE>
 
practicable, exercise its rights in respect of such secured claim in a manner
consistent with the rights of the Lenders under this Section 3.13 to share in
the benefits of any recovery on such secured claim.

     3.14 Payments, Computations, Etc.
          ----------------------------

     (a)  Except as otherwise specifically provided herein, all payments
hereunder shall be made to the Administrative Agent in dollars in immediately
available funds, without setoff, deduction, counterclaim or withholding of any
kind, at the Administrative Agent's office specified in Section 11.1 not later
than 2:00 P.M. (Charlotte, North Carolina time) on the date when due.  Payments
received after such time shall be deemed to have been received on the next
succeeding Business Day.  The Administrative Agent may (but shall not be
obligated to) debit the amount of any such payment which is not made by such
time to any ordinary deposit account of the Borrower maintained with the
Administrative Agent (with notice to the Borrower).  The Borrower shall, at the
time it makes any payment under this Credit Agreement, specify to the
Administrative Agent the Loans, LOC Obligations, Fees, interest or other amounts
payable by the Borrower hereunder to which such payment is to be applied (and in
the event that it fails so to specify, or if such application would be
inconsistent with the terms hereof, the Administrative Agent shall distribute
such payment to the Lenders in such manner as the Administrative Agent may
determine to be appropriate in respect of obligations owing by the Borrower
hereunder, subject to the terms of Section 3.12(a)).  The Administrative Agent
will distribute such payments to such Lenders, if any such payment is received
prior to 12:00 Noon (Charlotte, North Carolina time) on a Business Day in like
funds as received prior to the end of such Business Day and otherwise the
Administrative Agent will distribute such payment to such Lenders on the next
succeeding Business Day.  Whenever any payment hereunder shall be stated to be
due on a day which is not a Business Day, the due date thereof shall be extended
to the next succeeding Business Day (subject to accrual of interest and Fees for
the period of such extension), except that in the case of Eurodollar Loans, if
the extension would cause the payment to be made in the next following calendar
month, then such payment shall instead be made on the next preceding Business
Day.  Except as expressly provided otherwise herein, all computations of
interest and fees shall be made on the basis of actual number of days elapsed
over a year of 360 days, except with respect to computation of interest on Base
Rate Loans which (unless the Base Rate is determined by reference to the Federal
Funds Rate) shall be calculated based on a year of 365 or 366 days, as
appropriate.  Interest shall accrue from and include the date of borrowing, but
exclude the date of payment.

     (b)  Allocation of Payments After Event of Default.  Notwithstanding any
          ---------------------------------------------                      
other provisions of this Credit Agreement to the contrary, after the occurrence
and during the continuance of an Event of Default, all amounts collected or
received by the Administrative Agent or any Lender on account of the Guaranteed
Obligations or any other amounts  outstanding under any of the Credit Documents
shall be paid over or delivered as follows:

          FIRST, to the payment of all reasonable and documented out-of-pocket
     costs and expenses (including without limitation reasonable attorneys'
     fees) of the Administrative Agent in connection with enforcing the rights
     of the Lenders under the Credit Documents,

                                       42
<PAGE>
 
     except to the extent any such costs arise out of or relate to disputes
     solely between or among the Administrative Lender and/or the Lenders;

          SECOND, to payment of any fees owed to the Administrative Agent;

          THIRD, to the payment of all reasonable and documented out-of-pocket
     costs and expenses (including without limitation, reasonable attorneys'
     fees) of each of the Lenders in connection with enforcing its rights under
     the Credit Documents or otherwise with respect to the Obligations owing to
     such Lender, except to the extent any such costs arise out of or relate to
     disputes solely between or among the Administrative Lender and/or the
     Lenders;

          FOURTH, to the payment of all accrued interest and fees on or in
     respect of the Obligations;

          FIFTH, to the payment of the outstanding principal amount of the
     Guaranteed Obligations (including the payment or cash collateralization of
     outstanding LOC Obligations);

          SIXTH, to all other Obligations and other obligations which shall have
     become due and payable under the Credit Documents or otherwise and not
     repaid pursuant to clauses "FIRST" through "FIFTH" above; and

          SEVENTH, to the payment of the surplus, if any, to whoever may be
     lawfully entitled to receive such surplus.

In carrying out the foregoing, (i) amounts received shall be applied in the
numerical order provided until exhausted prior to application to the next
succeeding category; and (ii) each of the Lenders shall receive an amount equal
to its pro rata share (based on the proportion that the then outstanding
Obligations held by such Lender bears to the aggregate then outstanding
Obligations) of amounts available to be applied pursuant to clauses "THIRD",
"FOURTH", "FIFTH" and "SIXTH" above; and (iii) to the extent that any amounts
available for distribution pursuant to clause "FIFTH" above are attributable to
the issued but undrawn amount of outstanding letters of credit, such amounts
shall be held by the Administrative Agent in a cash collateral account and
applied (A) first, to reimburse the issuing lender for any drawings under such
letters of credit and (B) then, following the expiration of all letters of
credit, to all other obligations of the types described in clauses "FIFTH" and
"SIXTH" above in the manner provided in this Section 3.14(b).

     3.15 Evidence of Debt.
          ---------------- 

     (a)  Each Lender shall maintain an account or accounts evidencing each Loan
made by such Lender to the Borrower from time to time, including the amounts of
principal and interest payable and paid to such Lender from time to time under
this Credit Agreement.  Each Lender will make reasonable efforts to maintain the
accuracy of its account or accounts and to promptly update its account or
accounts from time to time, as necessary.

                                       43
<PAGE>
 
     (b)  The Administrative Agent shall maintain the Register pursuant to
Section 11.3(c) hereof, and a subaccount for each Lender, in which Register and
subaccounts (taken together) shall be recorded (i) the amount, type and Interest
Period of each such Loan hereunder, (ii) the amount of any principal or interest
due and payable or to become due and payable to each Lender hereunder and (iii)
the amount of any sum received by the Administrative Agent hereunder from or for
the account of the Borrower and each Lender's share thereof.  The Administrative
Agent will make reasonable efforts to maintain the accuracy of the subaccounts
referred to in the preceding sentence and to promptly update such subaccounts
from time to time, as necessary.

     (c)  The entries made in the accounts, Register and subaccounts maintained
pursuant to subsection (b) of this Section 3.15 (and, if consistent with the
entries of the Administrative Agent, subsection (a)) shall be prima facie
evidence of the existence and amounts of the obligations of the Borrower therein
recorded; provided, however, that the failure of any Lender or the
          --------  -------                                       
Administrative Agent to maintain any such account, such Register or such
subaccount, as applicable, or any error therein, shall not in any manner affect
the obligation of the Borrower to repay the Loans made by such Lender in
accordance with the terms hereof.


                                   SECTION 4
                                   GUARANTY
                                   --------

     4.1  The Guarantee.
          ------------- 

     Each of the Guarantors hereby jointly and severally guarantees to each
Lender, to each Affiliate of a Lender that enters into a Hedging Agreement and
to the Administrative Agent as hereinafter provided the prompt payment of the
Guaranteed Obligations in full when due (whether at stated maturity, as a
mandatory prepayment, by acceleration, a mandatory cash collateralization or
otherwise) strictly in accordance with the terms thereof.  The Guarantors hereby
further agree that if any of the Guaranteed Obligations are not paid in full
when due (whether at stated maturity, as a mandatory prepayment, by
acceleration, as mandatory cash collateralization or otherwise), the Guarantors
will, jointly and severally, promptly pay the same, without any demand or notice
whatsoever, and that in the case of any extension of time of payment or renewal
of any of the Guaranteed Obligations, the same will be promptly paid in full
when due (whether at extended maturity, as a mandatory prepayment, by
acceleration or otherwise) in accordance with the terms of such extension or
renewal.

     Notwithstanding any provision to the contrary contained herein or in any
other of the Credit Documents or Hedging Agreements, to the extent the
obligations of a Guarantor shall be adjudicated to be invalid or unenforceable
for any reason (including, without limitation, because of any applicable state
or federal law relating to fraudulent conveyances or transfers) then the
obligations of each Guarantor hereunder shall be limited to the maximum amount
that is permissible under applicable law (whether federal or state and
including, without limitation, the Bankruptcy Code).

                                       44
<PAGE>
 
     4.2  Obligations Unconditional.
          ------------------------- 

     The obligations of the Guarantors under Section 4.1 hereof are joint and
several, absolute and unconditional, irrespective of the value, genuineness,
validity, regularity or enforceability of any of the Credit Documents or Hedging
Agreements, or any other agreement or instrument referred to therein, or any
substitution, release or exchange of any other guarantee of or security for any
of the Guaranteed Obligations, and, to the fullest extent permitted by
applicable law, irrespective of any other circumstance whatsoever which might
otherwise constitute a legal or equitable discharge or defense of a surety or
guarantor, it being the intent of this Section 4.2 that the obligations of the
Guarantors hereunder shall be absolute and unconditional under any and all
circumstances.  Each Guarantor agrees that such Guarantor shall have no right of
subrogation, indemnity, reimbursement or contribution against the Borrower or
any other Guarantor of the Guaranteed Obligations for amounts paid under this
Guaranty until such time as the Lenders (and any Affiliates of Lenders entering
into Hedging Agreements) have been paid in full, all Commitments under the
Credit Agreement have been terminated and no Person or Governmental Authority
shall have any right to request any return or reimbursement of funds from the
Lenders in connection with monies received under the Credit Documents or Hedging
Agreements.  Without limiting the generality of the foregoing, it is agreed
that, to the fullest extent permitted by law, the occurrence of any one or more
of the following shall not alter or impair the liability of any Guarantor
hereunder which shall remain absolute and unconditional as described above:

          (i)    at any time or from time to time, without notice to any
     Guarantor, the time for any performance of or compliance with any of the
     Guaranteed Obligations shall be extended, or such performance or compliance
     shall be waived;

          (ii)   any of the acts mentioned in any of the provisions of any of
     the Credit Documents, any Hedging Agreement or any other agreement or
     instrument referred to in the Credit Documents or Hedging Agreements shall
     be done or omitted;

          (iii)  the maturity of any of the Guaranteed Obligations shall be
     accelerated, or any of the Guaranteed Obligations shall be modified,
     supplemented or amended in any respect, or any right under any of the
     Credit Documents, any Hedging Agreement or any other agreement or
     instrument referred to in the Credit Documents or Hedging Agreements shall
     be waived or any other guarantee of any of the Guaranteed Obligations or
     any security therefor shall be released or exchanged in whole or in part or
     otherwise dealt with;

          (iv)   any Lien granted to, or in favor of, the Administrative Agent
     or any Lender or Lenders as security for any of the Guaranteed Obligations
     shall fail to attach or be perfected; or

          (v)    any of the Guaranteed Obligations shall be determined to be
     void or voidable (including, without limitation, for the benefit of any
     creditor of any Guarantor) or shall be subordinated to the claims of any
     Person (including, without limitation, any creditor of any Guarantor).

                                       45
<PAGE>
 
With respect to its obligations hereunder, each Guarantor hereby expressly
waives diligence, presentment, demand of payment, protest and all notices
whatsoever, and any requirement that the Administrative Agent or any Lender
exhaust any right, power or remedy or proceed against any Person under any of
the Credit Documents, any Hedging Agreement or any other agreement or instrument
referred to in the Credit Documents or Hedging Agreements, or against any other
Person under any other guarantee of, or security for, any of the Guaranteed
Obligations.

     4.3  Reinstatement.
          ------------- 

     The obligations of the Guarantors under this Section 4 shall be
automatically reinstated if and to the extent that for any reason any payment by
or on behalf of any Person in respect of the Guaranteed Obligations is rescinded
or must be otherwise restored by any holder of any of the Guaranteed
Obligations, whether as a result of any proceedings in bankruptcy or
reorganization or otherwise, and each Guarantor agrees that it will indemnify
the Administrative Agent and each Lender on demand for all reasonable costs and
expenses (including, without limitation, fees and expenses of counsel) incurred
by the Administrative Agent or such Lender in connection with such rescission or
restoration, including any such costs and expenses incurred in defending against
any claim alleging that such payment constituted a preference, fraudulent
transfer or similar payment under any bankruptcy, insolvency or similar law.

     4.4  Certain Additional Waivers.
          -------------------------- 

     Without limiting the generality of the provisions of this Section 4, each
Guarantor hereby specifically waives the benefits of N.C. Gen. Stat. (S)(S) 26-7
through 26-9, inclusive.  Each Guarantor further agrees that such Guarantor
shall have no right of recourse to security for the Guaranteed Obligations,
except through the exercise of the rights of subrogation pursuant to Section
4.2.

     4.5  Remedies.
          -------- 

     The Guarantors agree that, to the fullest extent permitted by law, as
between the Guarantors, on the one hand, and the Administrative Agent and the
Lenders, on the other hand, the Guaranteed Obligations may be declared to be
forthwith due and payable as provided in Section 9.2 hereof (and shall be deemed
to have become automatically due and payable in the circumstances provided in
said Section 9.2) for purposes of Section 4.1 hereof notwithstanding any stay,
injunction or other prohibition preventing such declaration (or preventing the
Guaranteed Obligations from becoming automatically due and payable) as against
any other Person and that, in the event of such declaration (or the Guaranteed
Obligations being deemed to have become automatically due and payable), the
Guaranteed Obligations (whether or not due and payable by any other Person)
shall forthwith become due and payable by the Guarantors for purposes of said
Section 4.1.

     4.6  Rights of Contribution.
          ---------------------- 

     The Guarantors hereby agree, as among themselves, that if any Guarantor
shall become an Excess Funding Guarantor (as defined below), each other
Guarantor shall, on demand of such Excess Funding Guarantor (but subject to the
succeeding provisions of this Section 4.6), pay to 

                                       46
<PAGE>
 
such Excess Funding Guarantor an amount equal to such Guarantor's Pro Rata Share
(as defined below and determined, for this purpose, without reference to the
properties, assets, liabilities and debts of such Excess Funding Guarantor) of
such Excess Payment (as defined below). The payment obligation of any Guarantor
to any Excess Funding Guarantor under this Section 4.6 shall be subordinate and
subject in right of payment to the prior payment in full of the obligations of
such Guarantor under the other provisions of this Section 4, and such Excess
Funding Guarantor shall not exercise any right or remedy with respect to such
excess until payment and satisfaction in full of all of such obligations. For
purposes hereof, (i) "Excess Funding Guarantor" shall mean, in respect of any
                      ------------------------     
obligations arising under the other provisions of this Section 4 (hereafter, the
"Guarantied Obligations"), a Guarantor that has paid an amount in excess of its 
 ----------------------     
Share of the Guarantied Obligations; (ii) "Excess Payment" shall mean, in
                                           --------------                
respect of any Guarantied Obligations, the amount paid by an Excess Funding
Guarantor in excess of its Pro Rata Share of such Guarantied Obligations; and
(iii) "Pro Rata Share", for the purposes of this Section 4.6, shall mean, for
       --------------                                                        
any Guarantor, the ratio (expressed as a percentage) of (a) the amount by which
the aggregate present fair saleable value of all of its assets and properties
exceeds the amount of all debts and liabilities of such Guarantor (including
contingent, subordinated, unmatured, and unliquidated liabilities, but excluding
the obligations of such Guarantor hereunder) to (b) the amount by which the
aggregate present fair saleable value of all assets and other properties of the
Borrower and all of the Guarantors exceeds the amount of all of the debts and
liabilities (including contingent, subordinated, unmatured, and unliquidated
liabilities, but excluding the obligations of the Borrower and the Guarantors
hereunder) of the Borrower and all of the Guarantors, all as of the Closing Date
(if any Guarantor becomes a party hereto subsequent to the Closing Date, then
for the purposes of this Section 4.6 such subsequent Guarantor shall be deemed
to have been a Guarantor as of the Closing Date and the information pertaining
to, and only pertaining to, such Guarantor as of the date such Guarantor became
a Guarantor shall be deemed true as of the Closing Date).

     4.7  Continuing Guarantee.
          -------------------- 

     The guarantee in this Section 4 is a continuing guarantee, and shall apply
to all Guaranteed Obligations whenever arising.


                                   SECTION 5
                                  CONDITIONS
                                  ----------

     5.1  Conditions to Closing.
          --------------------- 

     This Credit Agreement shall become effective, and the initial Extensions of
Credit may be made, upon the satisfaction (or waiver) of the following
conditions precedent:

          (a) Execution of Credit Agreement and Credit Documents.  Receipt of
              --------------------------------------------------             
(i) multiple counterparts of this Credit Agreement, (ii) a Note for each Lender,
(iii) multiple counterparts of the Pledge Agreement, the Security Agreement and
the UCC financing statements relating thereto, if any, in each case executed by
a duly authorized officer of each party thereto and in each case conforming to
the requirements of this Credit Agreement.

                                       47
<PAGE>
 
          (b) Consummation of Spin-off.  Evidence of consummation of the Spin-
              ------------------------                                       
Off Transaction, and receipt of all shareholder, governmental and other
necessary consents, approvals and authorizations (including the passage of all
waiting periods).

          (c) Pro Forma Balance Sheet.  Receipt of a pro forma balance sheet for
              -----------------------                                           
the Borrower and its Subsidiaries upon consummation of the Spin-Off Transaction
after giving effect to the initial Extensions of Credit hereunder.

          (d) Legal Opinions.  Receipt of multiple counterparts of opinions of
              --------------                                                  
counsel for the Credit Parties relating to the Credit Documents and the
transactions contemplated herein, in form and substance satisfactory to the
Administrative Agent and the Required Lenders.

          (e) Stock Certificates.  Receipt of original stock certificates
              ------------------                                         
evidencing the ownership interests of the Credit Parties pledged pursuant to the
Pledge Agreement, together in each case with original undated stock powers
executed in blank.

          (f) Financial Information.  Receipt of financial information regarding
              ---------------------                                             
the Borrower and its subsidiaries, as may be requested by, and in each case in
form and substance satisfactory to the Administrative Agent and the Lenders.

          (g) Evidence of Insurance.  Receipt of insurance certificates or
              ---------------------                                       
policies evidencing flood hazard insurance (for improvements located in areas
having "special flood hazards"), casualty insurance (including builders' risk
and all-risk permanent policies) and liability insurance conforming to the
requirements of this Credit Agreement and the other Credit Documents, showing
the Administrative Agent as loss payee with respect to the flood hazard and
casualty insurance, together with evidence of payment of premiums thereon.

          (h) Absence of Legal Proceedings.  The absence of any action , suit,
              ----------------------------                                    
investigation or proceeding pending in any court or before any arbitrator or
governmental instrumentality which could reasonably be expected to have a
Material Adverse Effect.

          (i) Corporate Documents.  Receipt of the following (or their
              -------------------                                     
equivalent) for each of the Credit Parties:

              (i)   Articles of Incorporation.  Copies of the articles of
                    -------------------------                            
     incorporation or charter documents certified to be true and complete as of
     a recent date by the appropriate governmental authority of the state of its
     incorporation.

              (ii)  Resolutions.  Copies of resolutions of the Board of
                    -----------                                        
     Directors approving and adopting the respective Credit Documents, the
     transactions contemplated therein and authorizing execution and delivery
     thereof, certified by a secretary or assistant secretary as of the Closing
     Date to be true and correct and in force and effect as of such date.

                                       48
<PAGE>
 
              (iii)  Bylaws.  Copies of the bylaws certified by a secretary or
                     ------                                                   
     assistant secretary as of the Closing Date to be true and correct and in
     force and effect as of such date.

              (iv)   Good Standing.  Copies, where applicable, of (A)
                     -------------                                   
     certificates of good standing, existence or its equivalent certified as of
     a recent date by the appropriate governmental authorities of the state of
     incorporation and each other state in which the failure to so qualify and
     be in good standing would in the aggregate have a Material Adverse Effect
     and (B) a certificate indicating payment of all corporate franchise taxes
     certified as of a recent date by the appropriate governmental taxing
     authorities.

              (v)    Officer's Certificate.  An officer's certificate for each 
                     ---------------------     
     of the Credit Parties dated as of the Closing Date substantially in the
     form of Schedule 5.1(i)(v) with appropriate insertions and attachments.
             ------------------                                             

          (j) Fees.  Receipt of all fees, if any, owing pursuant to the
              ----                                                     
Administrative Agent's Fee Letter, Section 3.5 or otherwise.

          (k) Subsection 5.2 Conditions.  The conditions specified in Section
              -------------------------                                      
5.2 shall be satisfied.

          (l) Additional Matters.  All other documents and legal matters in
              ------------------                                           
connection with the transactions contemplated by this Credit Agreement shall be
reasonably satisfactory in form and substance to the Agents and the Required
Lenders.

     5.2  Conditions to All Extensions of Credit.
          -------------------------------------- 

     The obligation of each Lender to make any Extension of Credit hereunder
(including the initial Extension of Credit to be made hereunder) is subject to
the satisfaction (or waiver) of the following conditions precedent on the date
of making such Extension of Credit:

          (a) Representations and Warranties.  The representations and
              ------------------------------                          
warranties made by the Credit Parties herein or in any other Credit Documents or
which are contained in any certificate furnished at any time under or in
connection herewith shall be true and correct in all material respects on and as
of the date of such Extension of Credit as if made on and as of such date
(except for those which expressly relate to an earlier date).

          (b) No Default or Event of Default.  No Default or Event of Default
              ------------------------------                                 
shall have occurred and be continuing on such date or after giving effect to the
Extension of Credit to be made on such date unless such Default or Event of
Default shall have been waived in accordance with this Credit Agreement.

          (c) No Bankruptcy Event.  No Bankruptcy Event shall have occurred and
              -------------------                                              
be continuing with respect to any of the Credit Parties.

                                       49
<PAGE>
 
          (d) No Material Adverse Effect.  No circumstances, events or
              --------------------------                              
conditions shall have occurred since the date of the audited financial
statements referenced in Section 6.1 which would have a Material Adverse Effect.

          (e) Additional Conditions to Revolving Loans.  If a Revolving Loan is
              ----------------------------------------                         
made pursuant to Section 2.1, all conditions set forth therein shall have been
satisfied.

          (f) Additional Conditions to Swingline Loans.  If a Swingline Loan is
              ----------------------------------------                         
made pursuant to Section 2.2, all conditions set forth therein shall have been
satisfied.

     Each request for Extension of Credit (including extensions and conversions)
and each acceptance by the Borrower of an Extension of Credit (including
extensions and conversions) shall be deemed to constitute a representation and
warranty by the Borrower as of the date of such Extension of Credit that the
applicable conditions in paragraphs (a), (b), (c) and (d), and in (e) or (f) of
this subsection have been satisfied.


                                   SECTION 6
                        REPRESENTATIONS AND WARRANTIES
                        ------------------------------

     To induce the Lenders to enter into this Credit Agreement and to make
Extensions of Credit herein provided for, each of the members of the
Consolidated Group parties hereto hereby represents and warrants to the
Administrative Agent and to each Lender that:

     6.1  Financial Condition.
          ------------------- 

     Each of the financial statements described below (copies of which have
heretofore been provided to the Administrative Agent for distribution to the
Lenders), have been prepared in accordance with GAAP consistently applied
throughout the periods covered thereby, are complete and correct in all material
respects and present fairly the financial condition and results from operations
of the entities and for the periods specified, subject in the case of interim
company-prepared statements to normal year-end adjustments and the absence of
footnotes:

          (i)    a consolidated balance sheet of the Borrower and its
     consolidated subsidiaries dated as of April 26, 1997, together with related
     statements income and cash flows certified by Price Waterhouse LLP,
     certified public accountants; and

          (ii)   a consolidated balance sheet of the Borrower and its
     consolidated subsidiaries dated as of January 24, 1998 certified by Price
     Waterhouse LLP, certified public accountants.

     6.2  No Changes or Restricted Payments.
          --------------------------------- 

     Since the date of the financial statements referenced in Section 6.1(i),
(a) there has been no circumstance, development or event relating to or
affecting the members of the Consolidated 

                                       50
<PAGE>
 
Group which has had or would be reasonably expected to have a Material Adverse
Effect, and (b) except as permitted herein, no Restricted Payments have been
made or declared or are contemplated by any members of the Consolidated Group.

     6.3  Organization; Existence; Compliance with Law.
          -------------------------------------------- 

     Each of the members of the Consolidated Group (a) is duly organized,
validly existing in good standing under the laws of the jurisdiction of its
incorporation or organization, (b) has the corporate or other necessary power
and authority, and the legal right to own and operate its property, to lease the
property it operates as lessee and to conduct the business in which it is
currently engaged, (c) is duly qualified as a foreign entity and in good
standing under the laws of each jurisdiction where its ownership, lease or
operation of property or the conduct of its business requires such
qualification, other than in such jurisdictions where the failure to be so
qualified and in good standing would not, in the aggregate, have a Material
Adverse Effect, and (d) is in compliance with all Requirements of Law, except to
the extent that the failure to comply therewith would not, in the aggregate, be
reasonably expected to have a Material Adverse Effect.

     6.4  Power; Authorization; Enforceable Obligations.
          --------------------------------------------- 

     Each of the Credit Parties has the corporate or other necessary power and
authority, and the legal right, to make, deliver and perform the Credit
Documents to which it is a party and has taken all necessary corporate or other
action to authorize the execution, delivery and performance by it of the Credit
Documents to which it is a party.  No consent or authorization of, filing with,
notice to or other act by or in respect of, any Governmental Authority or any
other Person is required in connection with acceptance of extensions of credit
or the making of the guaranties hereunder or with the execution, delivery or
performance of any Credit Documents by the Credit Parties (other than those
which have been obtained, such filings as are required by the Securities and
Exchange Commission and to fulfill other reporting requirements with
Governmental Authorities) or with the validity or enforceability of any Credit
Document against the Credit parties (except such filings as are necessary in
connection with the perfection of the Liens created by such Credit Documents).
Each Credit Document to which it is a party constitutes a legal, valid and
binding obligation of such Credit Party enforceable against such Credit Party in
accordance with their respective terms, except as enforceability may be limited
by applicable bankruptcy, insolvency, reorganization, moratorium or similar laws
affecting the enforcement of creditors' rights generally and by general
equitable principles (whether enforcement is sought by proceedings in equity or
at law.

     6.5  No Legal Bar.
          ------------ 

     The execution, delivery and performance of the Credit Documents, the
borrowings hereunder and the use of the Extensions of Credit will not violate
any Requirement of Law or any Contractual Obligation of any member of the
Consolidated Group (except those as to which waivers or consents have been
obtained), and will not result in, or require, the creation or imposition of any
Lien on any of their respective properties or revenues pursuant to any
Requirement of Law or Contractual Obligation other than the Liens arising under
or 

                                       51
<PAGE>
 
contemplated in connection with the Credit Documents.  No member of the
Consolidated Group is in default under or with respect to any of its Contractual
Obligations in any respect which would reasonably be expected to have a Material
Adverse Effect.

     6.6  No Material Litigation.
          ---------------------- 

     No claim, litigation, investigation or proceeding of or before any
arbitrator or Governmental Authority is pending or, to the best knowledge of the
Credit Parties, threatened by or against, any members of the Consolidated Group
or against any of their respective properties or revenues which (a) relate to
the Credit Documents or any of the transactions contemplated hereby or thereby,
(b) if adversely determined, would reasonably be expected to have a Material
Adverse Effect.  Set forth on Schedule 6.6 is a summary of all material claims,
                              ------------                                     
litigation, investigations and proceedings pending or, to the best knowledge of
the Credit Parties, threatened by or against the members of the Consolidated
Group or against any of their respective properties or revenues, and none of
such actions, individually or in the aggregate, is reasonably expected to have a
Material Adverse Effect.

     6.7  No Default.
          ---------- 

     No Default or Event of Default has occurred and is continuing.

     6.8  Ownership of Property; Liens.
          ---------------------------- 

     Each of members of the Consolidated Group has good record and marketable
title in fee simple to, or a valid leasehold interest in, all its material real
property, and good title to, or a valid leasehold interest in, all its other
material property, and none of such property is subject to any Lien, except for
Permitted Liens.

     6.9  Intellectual Property.
          --------------------- 

     Each of the members of the Consolidated Group owns, or has the legal right
to use, all United States trademarks, tradenames, copyrights, technology, know-
how and processes, if any, necessary for each of them to conduct its business as
currently conducted (the "Intellectual Property") except for those the failure
                          ---------------------                               
to own or have such legal right to use would be subject to indemnification in
favor of a member of the Consolidated Group or would not be reasonably expected
to have a Material Adverse Effect.  No claim has been asserted and is pending by
any Person challenging or questioning the use of any such Intellectual Property
or the validity or effectiveness of any such Intellectual Property, nor does any
Credit Party know of any such claim, and the use of such Intellectual Property
by the members of the Consolidated Group does not infringe on the rights of any
Person, except for such claims and infringements that in the aggregate, would
not be reasonably expected to have a Material Adverse Effect.

                                       52
<PAGE>
 
     6.10 No Burdensome Restrictions.
          -------------------------- 

     No Requirement of Law or Contractual Obligation of the members of the
Consolidated Group would be reasonably expected to have a Material Adverse
Effect.

     6.11 Taxes.
          ----- 

     Each of the members of the Consolidated Group has filed or caused to be
filed all United States federal income tax returns and all other material tax
returns which, to the best knowledge of the Credit Parties, are required to be
filed and has paid (a) all taxes shown to be due and payable on said returns or
(b) all taxes shown to be due and payable on any assessments of which it has
received notice made against it or any of its property and all other taxes, fees
or other charges imposed on it or any of its property by any Governmental
Authority (other than any (i) taxes, fees or other charges which would be
subject to indemnification in favor of a member of the Consolidated Group or
with respect to which the failure to pay, in the aggregate, would not have a
Material Adverse Effect or (ii) taxes, fees or other charges the amount or
validity of which are currently being contested and with respect to which
reserves in conformity with GAAP have been provided on the books of such
Person), and no tax Lien has been filed, and, to the best knowledge of the
Credit Parties, no claim is being asserted, with respect to any such tax, fee or
other charge.

     6.12 ERISA
          -----

     Except as would be subject to indemnification in favor of a member of the
Consolidated Group or would not reasonably be expected to have a Material
Adverse Effect, to the knowledge of the Credit Parties:

     (a) During the five-year period prior to the date on which this
representation is made or deemed made: (i) no ERISA Event has occurred, and, to
the best knowledge of the Credit Parties, no event or condition has occurred or
exists as a result of which any ERISA Event could reasonably be expected to
occur, with respect to any Plan; (ii) no "accumulated funding deficiency," as
such term is defined in Section 302 of ERISA and Section 412 of the Code,
whether or not waived, has occurred with respect to any Plan; (iii) each Plan
has been maintained, operated, and funded in compliance with its own terms and
in material compliance with the provisions of ERISA, the Code, and any other
applicable federal or state laws; and (iv) no lien in favor of the PBGC or a
Plan has arisen or is reasonably likely to arise on account of any Plan.

     (b) The actuarial present value of all "benefit liabilities" (as defined in
Section 4001(a)(16) of ERISA), whether or not vested, under each Single Employer
Plan, as of the last annual valuation date prior to the date on which this
representation is made or deemed made (determined, in each case, in accordance
with Financial Accounting Standards Board Statement 87, utilizing the actuarial
assumptions used in such Plan's most recent actuarial valuation report), did not
exceed as of such valuation date the fair market value of the assets of such
Plan.

     (c) No member of the Consolidated Group nor any ERISA Affiliate has
incurred, or, to the best knowledge of the Credit Parties, could be reasonably
expected to incur, any withdrawal 

                                       53
<PAGE>
 
liability under ERISA to any Multiemployer Plan or Multiple Employer Plan. No
member of the Consolidated Group nor any ERISA Affiliate would become subject to
any withdrawal liability under ERISA if any member of the Consolidated Group or
any ERISA Affiliate were to withdraw completely from all Multiemployer Plans and
Multiple Employer Plans as of the valuation date most closely preceding the date
on which this representation is made or deemed made. No member of the
Consolidated Group nor any ERISA Affiliate has received any notification that
any Multiemployer Plan is in reorganization (within the meaning of Section 4241
of ERISA), is insolvent (within the meaning of Section 4245 of ERISA), or has
been terminated (within the meaning of Title IV of ERISA), and no Multiemployer
Plan is, to the best knowledge of the Credit Parties, reasonably expected to be
in reorganization, insolvent, or terminated.

     (d)  No prohibited transaction (within the meaning of Section 406 of ERISA
or Section 4975 of the Code) or breach of fiduciary responsibility has occurred
with respect to a Plan which has subjected or may subject any member of the
Consolidated Group or any ERISA Affiliate to any liability under Sections 406,
409, 502(i), or 502(l) of ERISA or Section 4975 of the Code, or under any
agreement or other instrument pursuant to which any member of the Consolidated
Group or any ERISA Affiliate has agreed or is required to indemnify any person
against any such liability.

     (e)  To the knowledge of the Borrower, no member of the Consolidated Group
nor any ERISA Affiliates has any material liability with respect to "expected
post-retirement benefit obligations" within the meaning of the Financial
Accounting Standards Board Statement 106.  Each Plan which is a welfare plan (as
defined in Section 3(1) of ERISA) to which Sections 601-609 of ERISA and Section
4980B of the Code apply has been administered in compliance in all material
respects of such sections.

     6.13 Governmental Regulations, Etc.
          ----------------------------- 

     (a)  No part of the proceeds of the Extensions of Credit hereunder will be
used, directly or indirectly, for the purpose of purchasing or carrying any
"margin stock" within the meaning of Regulation U, or for the purpose of
purchasing or carrying or trading in any securities.  If requested by any Lender
or the Administrative Agent, the Borrower will furnish to the Administrative
Agent and each Lender a statement to the foregoing effect in conformity with the
requirements of FR Form U-1 referred to in said Regulation U.  No indebtedness
being reduced or retired out of the proceeds of the Extensions of Credit
hereunder was or will be incurred for the purpose of purchasing or carrying any
margin stock within the meaning of Regulation U or any "margin security" within
the meaning of Regulation T.  "Margin stock" within the meanings of Regulation U
does not constitute more than 25% of the value of the consolidated assets of the
Borrower and its Subsidiaries.  None of the transactions contemplated by this
Credit Agreement (including, without limitation, the direct or indirect use of
the proceeds of the Loans) will violate or result in a violation of the
Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as
amended, or regulations issued pursuant thereto, or Regulation T, U or X.

     (b)  None of the members of the Consolidated Group is subject to regulation
under the Public Utility Holding Company Act of 1935, the Federal Power Act or
the Investment Company Act of 1940, each as amended.  In addition, none of the
members of the Consolidated Group is (i) 

                                       54
<PAGE>
 
an "investment company" registered or required to be registered under the
Investment Company Act of 1940, as amended, and is not controlled by such a
company, or (ii) a "holding company", or a "subsidiary company" of a "holding
company", or an "affiliate" of a "holding company" or of a "subsidiary" of a
"holding company", within the meaning of the Public Utility Holding Company Act
of 1935, as amended.

     (c)  No director, executive officer or principal shareholder of any member
of the Consolidated Group is a director, executive officer or principal
shareholder of any Lender.  For the purposes hereof the terms "director",
"executive officer" and "principal shareholder" (when used with reference to any
Lender) have the respective meanings assigned thereto in Regulation O issued by
the Board of Governors of the Federal Reserve System.

     6.14 Subsidiaries.
          ------------ 

     Set forth on Schedule 6.14 are all the Subsidiaries of the Borrower at the
                  -------------                                                
Closing Date, the jurisdiction of their incorporation and the direct or indirect
ownership interest of the Borrower therein.

     6.15 Purpose of Extensions of Credit.
          ------------------------------- 

     Extensions of Credit hereunder may be used to refinance existing
indebtedness (including intercompany indebtedness owing to U.S. Office Products,
Inc.), to finance working capital, capital expenditures and other lawful
corporate purposes, including acquisitions permitted hereunder.

     6.16 Environmental Matters.
          --------------------- 

     Except as would be subject to indemnification in favor of a member of the
Consolidated Group or would not reasonably be expected to have a Material
Adverse Effect, and to the knowledge of the Credit Parties:

     (a)  Each of the facilities and properties owned, leased or operated by the
members of the Consolidated Group (the "Properties") and all operations at the
                                        ----------                            
Properties are in compliance with all applicable Environmental Laws, and there
is no violation of any Environmental Law with respect to the Properties or the
businesses operated by the members of the Consolidated Group (the "Businesses"),
                                                                   ----------   
and there are no conditions relating to the Businesses or Properties that could
give rise to liability under any applicable Environmental Laws.

     (b)  None of the Properties contains, or has previously contained, any
Materials of Environmental Concern at, on or under the Properties in amounts or
concentrations that constitute or constituted a violation of, or could give rise
to liability under, Environmental Laws.

     (c)  None of the members of the Consolidated Group has received any written
or verbal notice of, or inquiry from any Governmental Authority regarding, any
violation, alleged violation, non-compliance, liability or potential liability
regarding environmental matters or compliance with 

                                       55
<PAGE>
 
Environmental Laws with regard to any of the Properties or the Businesses, nor
does any member of the Consolidated Group have knowledge or reason to believe
that any such notice will be received or is being threatened.

     (d)  Materials of Environmental Concern have not been transported or
disposed of from the Properties, or generated, treated, stored or disposed of
at, on or under any of the Properties or any other location, in each case by or
on behalf any members of the Consolidated Group in violation of, or in a manner
that would be reasonably likely to give rise to liability under, any applicable
Environmental Law.

     (e)  No judicial proceeding or governmental or administrative action is
pending or, to the best knowledge of any Credit Party, threatened, under any
Environmental Law to which any member of the Consolidated Group is or will be
named as a party, nor are there any consent decrees or other decrees, consent
orders, administrative orders or other orders, or other administrative or
judicial requirements outstanding under any Environmental Law with respect to
any member of the Consolidated Group, the Properties or the Businesses.

     (f)  There has been no release or, threat of release of Materials of
Environmental Concern at or from the Properties, or arising from or related to
the operations (including, without limitation, disposal) of any member of the
Consolidated Group in connection with the Properties or otherwise in connection
with the Businesses, in violation of or in amounts or in a manner that could
give rise to liability under Environmental Laws.


                                   SECTION 7
                             AFFIRMATIVE COVENANTS
                             ---------------------

     Each of the Credit Parties covenants and agrees that on the Closing Date,
and so long as this Credit Agreement is in effect and until the Commitments have
been terminated, no Obligations remain outstanding and all amounts owing
hereunder or in connection herewith have been paid in full, each of the members
of the Consolidated Group party hereto shall:

     7.1  Financial Statements.
          -------------------- 

     Furnish, or cause to be furnished, to the Administrative Agent and the
Lenders:

          (a) Audited Financial Statements.  As soon as available, but in any
              ----------------------------                                   
     event within 90 days after the end of each fiscal year, an audited
     consolidated balance sheet of the Borrower and its subsidiaries as of the
     end of the fiscal year and the related consolidated statements of income,
     retained earnings, shareholders' equity and cash flows for the year,
     audited by Price Waterhouse LLP, or other firm of independent certified
     public accountants of nationally recognized standing reasonably acceptable
     to the Required Lenders, setting forth in each case in comparative form the
     figures for the previous year, reported without a "going concern" or like
     qualification or exception, or qualification indicating that the scope of
     the audit was inadequate to permit such 

                                       56
<PAGE>
 
     independent certified public accountants to certify such financial
     statements without such qualification.

          (b)  Company-Prepared Financial Statements.  As soon as available, but
               -------------------------------------                            
     in any event

               (i)    within 45 days after the end of each of the first three
          fiscal quarters, a company-prepared consolidated balance sheet of the
          Borrower and its subsidiaries as of the end of the quarter and related
          company-prepared consolidated statements of income, retained earnings,
          shareholders' equity and cash flows for such quarterly period and for
          the fiscal year to date;

               (ii)   within 60 days after the end of the fourth fiscal quarter,
          a company-prepared consolidated balance sheet of the Borrower and its
          subsidiaries as of the end of the quarter and related company-prepared
          consolidated statements of income, retained earnings, shareholders'
          equity and cash flows for such quarterly period and for the fiscal
          year to date;

               (iii)  prior to the end of each fiscal year, an annual business
          plan and budget for the members of the Consolidated Group, containing,
          among other things, pro forma financial statements for the next fiscal
          year,

     in each case setting forth in comparative form the consolidated figures for
     the corresponding period or periods of the preceding fiscal year or the
     portion of the fiscal year ending with such period, as applicable, in each
     case subject to normal recurring year-end audit adjustments.

All such financial statements shall be complete and correct in all material
respects (subject, in the case of interim statements, to normal recurring year-
end audit adjustments) and shall be prepared in reasonable detail and, in the
case of the annual and quarterly financial statements provided in accordance
with subsections (a) and (b) above, in accordance with GAAP applied consistently
throughout the periods reflected therein and further accompanied by a
description of, and an estimation of the effect on the financial statements on
account of, a change in the application of accounting principles as provided in
Section 1.3.

     7.2  Certificates; Other Information.
          ------------------------------- 

     Furnish, or cause to be furnished, to the Administrative Agent for
distribution to the Lenders:

          (a)  Accountant's Certificate and Reports.  Concurrently with the
               ------------------------------------                        
     delivery of the financial statements referred to in subsection 7.1(a)
     above, a certificate of the independent certified public accountants
     reporting on such financial statements stating that in making the
     examination necessary therefor no knowledge was obtained of any Default or
     Event of Default, except as specified in such certificate.

                                       57
<PAGE>
 
          (b) Officer's Compliance Certificate.  Concurrently with the delivery
              --------------------------------                                 
     of the financial statements referred to in Sections 7.1(a) and 7.1(b)
     above, a certificate of a Responsible Officer stating that, to the best of
     such Responsible Officer's knowledge and belief, (i) the financial
     statements fairly present in all material respects the financial condition
     of the parties covered by such financial statements, (ii) during such
     period the members of the Consolidated Group have observed or performed in
     all material respects the covenants and other agreements hereunder and
     under the other Credit Documents relating to them, and satisfied in all
     material respects the conditions, contained in this Credit Agreement to be
     observed, performed or satisfied by them, and (iii) such Responsible
     Officer has obtained no knowledge of any Default or Event of Default except
     as specified in such certificate.  Such certificate shall include the
     calculations required to indicate compliance with Section 7.9.  A form of
     Officer's Certificate is attached as Schedule 7.2(b).
                                          --------------- 

          (c) Accountants' Reports.  Promptly upon receipt, a copy of any final
              --------------------                                             
     (as distinguished from a preliminary or discussion draft) "management
     letter" or other similar report submitted by independent accountants or
     financial consultants to the members of the Consolidated Group in
     connection with any annual, interim or special audit.

          (d) Public Information.  Within thirty days after the same are sent,
              ------------------                                              
     copies of all reports (other than those otherwise provided pursuant to
     subsection 7.1) and other financial information which any member of the
     Consolidated Group sends to its public stockholders, and within thirty days
     after the same are filed, copies of all financial statements and non-
     confidential reports which any member of the Consolidated Group may make
     to, or file with, the Securities and Exchange Commission or any successor
     or analogous Governmental Authority.

          (e) Other Information.  Promptly, such additional financial and other
              -----------------                                                
     information as the Administrative Agent, at the request of any Lender, may
     from time to time reasonably request.

     7.3  Notices.
          ------- 

     Give notice to the Administrative Agent (which shall promptly transmit such
notice to each Lender) of:

          (a) Defaults.  Immediately (and in any event within two (2) Business
              --------                                                        
     Days) after a responsible officer of a Credit Party has knowledge of the
     occurrence of an Event of Default.

          (b) Contractual Obligations.  Promptly, the occurrence of any default
              -----------------------                                          
     or event of default under any Contractual Obligation of any member of the
     Consolidated Group which would reasonably be expected to have a Material
     Adverse Effect.

                                       58
<PAGE>
 
          (c) Legal Proceedings.  Promptly, any litigation, or any investigation
              -----------------                                                 
     or proceeding (including without limitation, any environmental proceeding)
     known to any member of the Consolidated Group, or any material development
     in respect thereof, affecting any member of the Consolidated Group which,
     if adversely determined, would reasonably be expected to have a Material
     Adverse Effect.

          (d) ERISA.  Promptly, after any Responsible Officer of the Borrower
              -----                                                          
     knows or has reason to know of (i) any event or condition, including, but
     not limited to, any Reportable Event, that constitutes, or might reasonably
     lead to, an ERISA Event; (ii) with respect to any Multiemployer Plan, the
     receipt of notice as prescribed in ERISA or otherwise of any withdrawal
     liability assessed against any of their ERISA Affiliates, or of a
     determination that any Multiemployer Plan is in reorganization or insolvent
     (both within the meaning of Title IV of ERISA); (iii) the failure to make
     full payment on or before the due date (including extensions) thereof of
     all amounts which the members of the Consolidated Group or any ERISA
     Affiliate are required to contribute to each Plan pursuant to its terms and
     as required to meet the minimum funding standard set forth in ERISA and the
     Code with respect; or (iv) any change in the funding status of any Plan
     that reasonably could be expected to have a Material Adverse Effect;
     together with a description of any such event or condition or a copy of any
     such notice and a statement by the chief financial officer of the Borrower
     briefly setting forth the details regarding such event, condition, or
     notice, and the action, if any, which has been or is being taken or is
     proposed to be taken by the Credit Parties with respect thereto.  Promptly
     upon request, the members of the Consolidated Group shall furnish the
     Administrative Agent and the Lenders with such additional information
     concerning any Plan as may be reasonably requested, including, but not
     limited to, copies of each annual report/return (Form 5500 series), as well
     as all schedules and attachments thereto required to be filed with the
     Department of Labor and/or the Internal Revenue Service pursuant to ERISA
     and the Code, respectively, for each "plan year" (within the meaning of
     Section 3(39) of ERISA).

          (e) Other.  Promptly, any other development or event which a
              -----                                                   
     Responsible Officer of the Borrower determines could reasonably be expected
     to have a Material Adverse Effect.

Each notice pursuant to this subsection shall be accompanied by a statement of a
Responsible Officer of the Borrower setting forth details of the occurrence
referred to therein and stating what action the relevant Credit Parties propose
to take with respect thereto.

     7.4  Payment of Obligations.
          ---------------------- 

     Pay, discharge or otherwise satisfy at or before maturity or before they
become delinquent, as the case may be, in accordance with prudent business
practice (subject, where applicable, to specified grace periods) all material
obligations of each member of the Consolidated Group of whatever nature and any
additional costs that are imposed as a result of 

                                       59
<PAGE>
 
any failure to so pay, discharge or otherwise satisfy such obligations, except
when the amount or validity of such obligations and costs is currently being
contested in good faith by appropriate proceedings and reserves, if applicable,
in conformity with GAAP with respect thereto have been provided on the books of
the Consolidated Group, as the case may be.

     7.5  Conduct of Business and Maintenance of Existence.
          ------------------------------------------------ 

     Continue to engage in business of the same general type as now conducted by
it on the date hereof and similar or related businesses with, and preserve,
renew and keep in full force and effect its corporate existence and take all
reasonable action to maintain all rights, privileges, licenses and franchises
necessary or desirable in the normal conduct of its business; comply with all
Contractual Obligations and Requirements of Law applicable to it except to the
extent that failure to comply therewith would not, in the aggregate, have a
Material Adverse Effect.

     7.6  Maintenance of Property; Insurance.
          ---------------------------------- 

     Keep all material property useful and necessary in its business in
reasonably good working order and condition (ordinary wear and tear excepted);
maintain with financially sound and reputable insurance companies casualty,
liability and such other insurance (which may include plans of self-insurance)
with such coverage and deductibles, and in such amounts as may be consistent
with prudent business practice and in any event consistent with normal industry
practice (except to any greater extent as may be required by the terms of any of
the other Credit Documents); and furnish to the Administrative Agent, upon
written request, full information as to the insurance carried.

     7.7  Inspection of Property; Books and Records; Discussions.
          ------------------------------------------------------ 

     Keep proper books of records and account in which full, true and correct
entries in conformity with GAAP and all Requirements of Law shall be made of all
dealings and transactions in relation to its businesses and activities; and
permit, during regular business hours and upon reasonable notice by the
Administrative Agent, the Administrative Agent to visit and inspect any of its
properties and examine and make abstracts (including photocopies) from any of
its books and records (other than materials protected by the attorney-client
privilege and materials which the Credit Parties may not disclose without
violation of a confidentiality obligation binding upon them) at any reasonable
time, and to discuss the business, operations, properties and financial and
other condition of the members of the Consolidated Group with officers and
employees of the members of the Consolidated Group and with their independent
certified public accountants.  The cost of the inspection referred to in the
preceding sentence shall be for the account of the Lenders unless an Event of
Default has occurred and is continuing, in which case the cost of such
inspection shall be for the account of the Credit Parties.

     7.8  Environmental Laws.
          ------------------ 

     (a)  Comply in all material respects with, and take reasonable actions to
ensure compliance in all material respects by all tenants and subtenants, if
any, with, all applicable 

                                       60
<PAGE>
 
Environmental Laws and obtain and comply in all material respects with and
maintain, and take reasonable actions to ensure that all tenants and subtenants
obtain and comply in all material respects with and maintain, any and all
licenses, approvals, notifications, registrations or permits required by
applicable Environmental Laws except to the extent that failure to do so would
not reasonably be expected to have a Material Adverse Effect;

     (b)  Conduct and complete all investigations, studies, sampling and
testing, and all remedial, removal and other actions actually and lawfully
required under Environmental Laws and promptly comply in all material respects
with all lawful orders and directives of all Governmental Authorities regarding
Environmental Laws except to the extent that the same are being contested in
good faith by appropriate proceedings and the failure to do or the pendency of
such proceedings would not reasonably be expected to have a Material Adverse
Effect; and

     (c)  Defend, indemnify and hold harmless the Administrative Agent and the
Lenders, and their respective employees, agents, officers and directors, from
and against any and all claims, demands, penalties, fines, liabilities,
settlements, damages, costs and expenses of whatever kind or nature known or
unknown, contingent or otherwise, arising out of, or in any way relating to the
violation of, noncompliance with or liability under, any Environmental Law
applicable to the operations of the members of the Consolidated Group or the
Properties, or any orders, requirements or demands of Governmental Authorities
related thereto, including, without limitation, reasonable attorney's and
consultant's fees, investigation and laboratory fees, response costs, court
costs and litigation expenses, except to the extent that any of the foregoing
arise out of the gross negligence or willful misconduct of the party seeking
indemnification therefor.  The agreements in this paragraph shall survive
repayment of the Loans and all other amounts payable hereunder, and termination
of the Commitments.

     7.9  Financial Covenants.
          ------------------- 

     (a)  Consolidated Leverage Ratio.  As of the end of each fiscal quarter, 
          ---------------------------       
the Consolidated Leverage Ratio shall be not greater than 3.0:1.0.

     (b)  Consolidated Fixed Charge Coverage Ratio.  As of the end of each 
          ----------------------------------------    
fiscal quarter, the Consolidated Fixed Charge Coverage Ratio shall be not less
than 3.0:1.0.

     (c)  Consolidated Net Worth.  As of the end of each fiscal quarter,
          ----------------------                                        
Consolidated Net Worth shall be not less than the sum of 85% of Consolidated Net
Worth as of the Closing Date plus the net cash proceeds from the IPO plus on the
                             ----                                    ----       
last day of each fiscal quarter to occur after the Closing Date, 75% of
Consolidated Net Income for the fiscal quarter then ended, such increases to be
cumulative, plus 100% of the net proceeds from Equity Transactions occurring
            ----                                                            
after the Closing Date.

     (d)  Capital Expenditures.  Members of the Consolidated Group will not make
          --------------------                                                  
Capital Expenditures in any fiscal year which in the aggregate shall exceed:

                                       61
<PAGE>
 
          (i)    for the period from the Closing Date through April 30, 1999, $5
     million; and

          (ii)   for each fiscal year ending after April 30, 1999, an amount
     equal to five percent (5%) of Consolidated Net Worth as of the last day of
     the immediately preceding fiscal year.

     7.10 Administrative Fees.
          ------------------- 

     Pay to the Administrative Agent the annual agency fee and comply with the
other agreements provided for in the Administrative Agent's Fee Letter.

     7.11 Additional Guaranties and Stock Pledges.
          --------------------------------------- 

     (a)  Domestic Subsidiaries.  Where Domestic Subsidiaries of the Borrower
          ---------------------                                              
which are not Credit Parties hereunder (the "Non-Guarantor Subsidiaries") shall
                                             --------------------------        
at any time constitute more than (the "Threshold Requirement"):
                                       ---------------------   

          (i)    in any instance for any such Non-Guarantor Subsidiary, five
     percent (5%) of consolidated assets for the Consolidated Group or five
     percent (5%) of consolidated revenues for the Consolidated Group, or

          (ii)   in the aggregate for all such Non-Guarantor Subsidiaries, ten
     percent (10%) of consolidated assets for the Consolidated Group or ten
     percent (10%) of consolidated revenues for the Consolidated Group,

then the Borrower shall (i) promptly notify the Administrative Agent thereof,
and promptly cause such Domestic Subsidiary or Subsidiaries to become a
Guarantor by execution of a Joinder Agreement, such that immediately after
joinder as a Guarantor, the remaining Non-Guarantor Subsidiaries shall not in
any instance, or collectively, exceed the Threshold Requirement, (ii) deliver
with the Joinder Agreement, supporting resolutions, incumbency certificates,
corporate formation and organizational documentation and opinions of counsel as
the Administrative Agent may reasonably request, and (iii) deliver stock
certificates and related pledge agreements or pledge joinder agreements
evidencing the pledge of 100% of the Voting Stock of all such Domestic
Subsidiaries (whether or not they are Guarantors) and 65% of the Voting Stock of
all Foreign Subsidiaries, together with undated stock transfer powers executed
in blank.

     (b)  Foreign Subsidiaries.  At any time any Person becomes a Foreign
          --------------------                                           
Subsidiary, the Borrower will promptly notify the Administrative Agent thereof
and cause (i) delivery of supporting resolutions, incumbency certificates,
corporation formation and organizational documentation and opinions of counsel
as the Administrative Agent may reasonably request, and (ii) delivery of stock
certificates (where required for perfection under local law) and a related
pledge agreement or pledge joinder agreement evidencing the pledge of 65% of the
Voting Stock of such Foreign Subsidiary and of 65% of the Voting Stock of each
of its Domestic Subsidiaries 

                                       62
<PAGE>
 
and 65% of the Voting Stock of each of its Foreign Subsidiaries, together in
each case with undated stock transfer powers executed in blank.
 
     7.12  Ownership of Subsidiaries.
           ------------------------- 

     Except to the extent otherwise permitted in Section 8.4(b) and Section 8.7
and to the extent as would not cause a Change of Control and except as set forth
on Schedule 6.14, the Borrower shall, directly or indirectly, own at all times
   -------------                                                              
100% of the Voting Stock of each of its Subsidiaries.

     7.13  Use of Proceeds.
           --------------- 

     Extensions of Credit will be used solely for the purposes provided in
Section 6.15.

     7.14  Year 2000 Compatibility.
           ----------------------- 

     Take all action reasonably necessary to assure that its computer based
systems are able to operate and effectively process data including dates on and
after January 1, 2000, and, at the reasonable request of the Administrative
Agent or the Required Lenders, provide evidence to the Lenders of such year 2000
compatibility.


                                   SECTION 8
                              NEGATIVE COVENANTS

     Each of the Credit Parties covenants and agrees that on the Closing Date,
and so long as this Credit Agreement is in effect and until the Commitments have
been terminated, no Obligations remain outstanding and all amounts owing
hereunder or in connection herewith, have been paid in full, no member of the
Consolidated Group shall:

     8.1  Indebtedness.
          ------------ 

     Contract, create, incur, assume or permit to exist any Indebtedness,
except:

          (a) Indebtedness arising or existing under this Credit Agreement and
     the other Credit Documents;

          (b) Indebtedness set forth in Schedule 8.1, and renewals, refinancings
                                        ------------                            
     and extensions thereof on terms and conditions not less favorable in any
     material respect than for such existing Indebtedness;

          (c) Capital Lease Obligations and Indebtedness incurred, in each case,
     to provide all or a portion of the purchase price or costs of construction
     of an asset or, in the case of a sale/leaseback transaction as described in
     Section 8.11, to finance the value of such asset owned by a member of the
     Consolidated Group, provided that (i) such 
                         --------               

                                       63
<PAGE>
 
     Indebtedness when incurred shall not exceed the purchase price or cost of
     construction of such asset or, in the case of a sale/leaseback transaction,
     the fair market value of such asset, (ii) no such Indebtedness shall be
     refinanced for a principal amount in excess of the principal balance
     outstanding thereon at the time of such refinancing, and (iii) the total
     amount of all such Indebtedness shall not exceed $10,000,000 at any time
     outstanding;

          (d) Indebtedness and obligations owing under interest rate protection
     agreements relating to the Obligations hereunder and under interest rate,
     commodities and foreign currency exchange protection agreements entered
     into in the ordinary course of business to manage existing or anticipated
     risks and not for speculative purposes;

          (e) unsecured intercompany Indebtedness owing by a member of the
     Consolidated Group to another member of the Consolidated Group (subject,
     however, to the limitations of Section 8.5 in the case of the member of the
     Consolidated Group extending the intercompany loan, advance or credit);

          (f) Subordinated Debt of the Borrower;

          (g) other unsecured Indebtedness of the Borrower of up to $5,000,000
     in the aggregate at any time outstanding; and

          (h) Support Obligations of Indebtedness permitted under this Section
     8.1.

     8.2  Liens.
          ----- 

     Contract, create, incur, assume or permit to exist any Lien with respect to
any of their respective property or assets of any kind (whether real or
personal, tangible or intangible), whether now owned or hereafter acquired,
except for Permitted Liens.

     8.3  Nature of Business.
          ------------------ 

     Alter the character of their business in any material respect from that
conducted as of the Closing Date and similar or related businesses.

     8.4  Consolidation, Merger, Sale or Purchase of Assets, Capital
          ----------------------------------------------------------
Expenditures, etc.
- ----------------- 

          (a) Enter into a transaction of merger or consolidation, except
                                                                   ------

              (i)    a member of the Consolidated Group may be a party to a
     transaction of merger or consolidation with another member of the
     Consolidated Group, provided that (A) if the Borrower is a party thereto,
                         --------                                             
     it shall be the surviving corporation, and (B) if a Guarantor is a party
     thereto and the Borrower is not a party thereto, a Guarantor shall be the
     surviving corporation or the surviving corporation shall be a Domestic
     Subsidiary and shall become a Guarantor hereunder as an Additional Credit
     Party pursuant to Section 7.11 concurrently therewith, and (C) no Default
     or Event of 

                                       64
<PAGE>
 
     Default shall exist either immediately prior to or immediately after giving
     effect thereto; and

              (ii)   a member of the Consolidated Group (other than the
     Borrower) may be a party to a transaction of merger or consolidation with
     any other Person, provided that (A) the provisions of Section 7.11
                       --------  
     regarding joinder of certain Subsidiaries as Additional Credit Parties
     hereunder shall be complied with, (B) no Default or Event of Default shall
     exist either immediately prior to or immediately after giving effect
     thereto, and (C) the provisions of subsection (c) of this Section shall be
     complied with.

          (b) Sell, lease, transfer or otherwise dispose of assets, property
and/or operations (including any sale-leaseback transaction, but excluding and
not subject to clauses (i) and (ii) below, the sale of inventory in the ordinary
course of business, the sale or disposition of plant, property and equipment
which is no longer useful in the business or as to which the proceeds therefrom
are reinvested in plant, property and equipment within six months thereof and
the Excluded Asset Dispositions), other than to another Credit Party, which

              (i)    in the aggregate in any fiscal year shall constitute more
     than ten percent (10%) of total assets for the Consolidated Group at the
     end of the immediately preceding fiscal year or ten percent (10%)
     Consolidated Net Income for the immediately preceding fiscal year, and

              (ii)   no Default of Event of Default would exist after giving
     effect thereto on a Pro Forma Basis,

without the prior written consent of the Required Lenders (which consent shall
not be unreasonably withheld or delayed).

          (c) Acquire, including in connection with an Equity Transaction, all
or any portion of the capital stock or other ownership interest in any Person
which is not a Subsidiary or all or any substantial portion of the assets,
property and/or operations of a Person which is not a Subsidiary, without the
prior written consent of the Required Lenders (which consent shall not be
unreasonably withheld or delayed), unless
                                   ------

              (i)    in the case of an acquisition of capital stock or other
     ownership interest after giving effect thereto, such Person will not be a
     Subsidiary, then such acquisition will not cause a violation of Section
     8.5;

              (ii)   in the case of an acquisition of capital stock or other
     ownership interest after giving effect thereto, such Person will be a
     Subsidiary, or in the case of an acquisition of assets, property and/or
     operations then

                     (A) the cost of any such acquisition (or series of related
          transactions) shall not exceed $25 million in any instance;

                                       65
<PAGE>
 
                     (B) the acquisition is in the same or a similar or related
          line of business as that of the Credit Parties;

                     (C) the Board of Directors of the Person which is the
          subject of the acquisition shall have approved the acquisition; and

                     (D) no Default or Event of Default would exist after giving
          effect thereto on a Pro Forma Basis.

          (d) In the case of the Borrower, liquidate, wind-up or dissolve,
whether voluntarily or involuntarily (or suffer to permit any such liquidation
or dissolution).

     8.5  Advances, Investments and Loans.
          ------------------------------- 

     Lend money or extend credit or make advances to any Person, or purchase or
acquire any stock, obligations or securities of, or any other interest in, or
make any capital contribution to, or otherwise make an Investment in, any Person
except as permitted by Section 8.4 or as may be Permitted Investments.

     8.6  Transactions with Affiliates.
          ---------------------------- 

     Enter into or permit to exist any transaction or series of transactions,
whether or not in the ordinary course of business, with any officer, director,
shareholder or Affiliate other than (i) transactions permitted by Section 8.1,
Section 8.4(b), Section 8.5 or Section 8.10, (ii) customary fees and expenses
paid to directors and (iii) where such transactions are on terms and conditions
substantially as favorable as would be obtainable in a comparable arm's-length
transaction with a Person other than an officer, director, shareholder or
Affiliate.

     8.7  Ownership of Equity Interests.
          ----------------------------- 

     Issue, sell, transfer, pledge or otherwise dispose of any partnership
interests, shares of capital stock or other equity or ownership interests
("Equity Interests") in any member of the Consolidated Group, except (i)
 -----------------                                                      
issuance, sale or transfer of Equity Interests to a Credit Party by a Subsidiary
of such Credit Party, (ii) in connection with a transaction permitted by Section
8.4, and (iii) as needed to qualify directors under applicable law.

     8.8  Fiscal Year.
          ----------- 

     Change its fiscal year from an April 30 fiscal year end to any year-end
other than December 31 (and only then upon prior notice to the Administrative
Agent and adjustment of the financial covenants to reflect any partial year
periods).

                                       66
<PAGE>
 
     8.9  Prepayments of Indebtedness, etc.
          ---------------------------------

     (a)  After the issuance thereof, amend or modify (or permit the amendment
or modification of), the terms of any other Indebtedness in a manner adverse to
the interests of the Lenders (including specifically shortening any maturity or
average life to maturity or requiring any payment sooner than previously
scheduled or increasing the interest rate or fees applicable thereto);

     (b)  Make any prepayment, redemption, defeasance or acquisition for value
of (including without limitation, by way of depositing money or securities with
the trustee with respect thereto before due for the purpose of paying when due),
or refund, refinance or exchange of any Funded Debt (other than intercompany
Indebtedness permitted hereunder) other than regularly scheduled payments of
principal and interest on such Funded Debt.

     8.10 Restricted Payments.
          ------------------- 

     Make or permit any Restricted Payments, unless and to the extent that no
Default or Event of Default shall exist immediately prior or after giving effect
thereto on a Pro Forma Basis.

     8.11 Sale Leasebacks.
          --------------- 

     Except as permitted pursuant to Section 8.1(c) hereof, directly or
indirectly, become or remain liable as lessee or as guarantor or other surety
with respect to any lease, whether an Operating Lease or a Capital Lease, of any
Property (whether real or personal or mixed), whether now owned or hereafter
acquired, (i) which such Person has sold or transferred or is to sell or
transfer to any other Person other than a Credit Party or (ii) which such Person
intends to use for substantially the same purpose as any other Property which
has been sold or is to be sold or transferred by such Person to any other Person
in connection with such lease.

     8.12 No Further Negative Pledges.
          --------------------------- 

     Except with respect to prohibitions against other encumbrances on specific
Property encumbered to secure payment of particular Indebtedness (which
Indebtedness relates solely to such specific Property, and improvements and
accretions thereto, and is otherwise permitted hereby), no member of the
Consolidated Group will enter into, assume or become subject to any agreement
prohibiting or otherwise restricting the creation or assumption of any Lien upon
its properties or assets, whether now owned or hereafter acquired, or requiring
the grant of any security for such obligation if security is given for some
other obligation.

                                       67
<PAGE>
 
                                   SECTION 9
                               EVENTS OF DEFAULT
                               -----------------

     9.1  Events of Default.
          ----------------- 

     An Event of Default shall exist upon the occurrence of any of the following
specified events (each an "Event of Default"):
                           ----------------   

     (a)  Payment.  Any Credit Party shall
          -------                         

          (i)    default in the payment when due of any principal of any of
     the Loans, or

          (ii)   default, and such defaults shall continue for three (3) or more
     Business Days, in the payment when due of any interest on the Loans or of
     any Fees or other amounts owing hereunder, under any of the other Credit
     Documents or in connection herewith or therewith; or

     (b)  Representations.  Any representation, warranty or statement made or
          ---------------                                                    
deemed to be made herein, in any of the other Credit Documents, or in any
statement or certificate delivered or required to be delivered pursuant hereto
or thereto shall prove untrue in any material respect on the date as of which it
was deemed to have been made; or

     (c)  Covenants.
          --------- 

          (i)    Default in the due performance or observance of any term,
     covenant or agreement contained in Section 7.3(a), 7.9, 7.13 or 8.1 through
     8.12 (except in the case of the negative covenants contained in Sections
     8.1 through 8.12, those Defaults which may occur or arise other than on
     account of or by affirmative or intentional act of a Credit Party or event
     or condition which a Credit Party shall with knowledge permit to exist, all
     of which shall be subject to the provisions of clause (ii) hereof),
     inclusive, or

          (ii)   Default in the due performance or observance by it of any term,
     covenant or agreement (other than those referred to in subsections (a), (b)
     or (c)(i) of this Section 9.1) contained in this Credit Agreement and such
     default shall continue unremedied for a period of at least 30 days after
     the earlier of a responsible officer of a Credit Party becoming aware of
     such default or notice thereof by the Administrative Agent; or

     (d)  Other Credit Documents.  (i) Any Credit Party shall default in the due
          ----------------------                                                
performance or observance of any material term, covenant or agreement in any of
the other Credit Documents (subject to applicable grace or cure periods, if
any), or (ii) except as to the Credit Party which is dissolved, released or
merged or consolidated out of existence as the result of or in connection with a
dissolution, merger or disposition permitted by Section 8.4(a), Section 8.4(b)
or Section 8.4(c), any Credit Document shall fail to be in full force and effect
or to give the Administrative 

                                       68
<PAGE>
 
Agent and/or the Lenders any material part of the Liens, rights, powers and
privileges purported to be created thereby; or

     (e) Guaranties.  Except as to the Credit Party which is dissolved, released
         ----------                                                             
or merged or consolidated out of existence as the result of or in connection
with a dissolution, merger or disposition permitted by Section 8.4(a), Section
8.4(b) or Section 8.4(c), the guaranty given by any Guarantor hereunder or any
material provision thereof shall cease to be in full force and effect, or any
Guarantor hereunder or any Person acting by or on behalf of such Guarantor shall
deny or disaffirm such Guarantor's obligations under such guaranty, or any
Guarantor shall default in the due performance or observance of any term,
covenant or agreement on its part to be performed or observed pursuant to any
guaranty; or

     (f) Bankruptcy, etc.  Any Bankruptcy Event shall occur with respect to any
         ---------------                                                       
Credit Party; or

     (g) Defaults under Other Agreements.  With respect to any Indebtedness
         -------------------------------                                   
(other than Indebtedness outstanding under this Credit Agreement) in excess of
$5,000,000 in the aggregate for the Consolidated Group taken as a whole, (A) (1)
any member of the Consolidated Group shall default in any payment (beyond the
applicable grace period with respect thereto, if any) with respect to any such
Indebtedness, or (2) the occurrence and continuance of a default in the
observance or performance relating to such Indebtedness or contained in any
instrument or agreement evidencing, securing or relating thereto, or any other
event or condition shall occur or condition exist, the effect of which default
or other event or condition is to cause, or permit, the holder or holders of
such Indebtedness (or trustee or agent on behalf of such holders) to cause
(determined without regard to whether any notice or lapse of time is required),
any such Indebtedness to become due prior to its stated maturity; or (B) any
such Indebtedness shall be declared due and payable, or required to be prepaid
other than by a regularly scheduled required prepayment, prior to the stated
maturity thereof; or

     (h) Judgments.  Any member of the Consolidated Group shall fail within 30
         ---------                                                            
days of the date due and payable to pay, bond or otherwise discharge any
judgment, settlement or order for the payment of money which judgment,
settlement or order, when aggregated with all other such judgments, settlements
or orders due and unpaid at such time, exceeds $5,000,000, and which is not
stayed on appeal (or for which no motion for stay is pending) or is not
otherwise being executed; or

     (i) ERISA.  Any of the following events or conditions, if such event or
         -----                                                              
condition could reasonably be expected to have a Material Adverse Effect and is
not subject to indemnification in favor of the Consolidated Group: (1) any
"accumulated funding deficiency," as such term is defined in Section 302 of
ERISA and Section 412 of the Code, whether or not waived, shall exist with
respect to any Plan, or any lien shall arise on the assets of a member of the
Consolidated Group or any ERISA Affiliate in favor of the PBGC or a Plan; (2) an
ERISA Event shall occur with respect to a Single Employer Plan, which is, in the
reasonable opinion of the Administrative Agent, likely to result in the
termination of such Plan for purposes of Title IV of ERISA; (3) an ERISA Event
shall occur with respect to a Multiemployer Plan or Multiple 

                                       69
<PAGE>
 
Employer Plan, which is, in the reasonable opinion of the Administrative Agent,
likely to result in (i) the termination of such Plan for purposes of Title IV of
ERISA, or (ii) a member of the Consolidated Group or any ERISA Affiliate
incurring any liability in connection with a withdrawal from, reorganization of
(within the meaning of Section 4241 of ERISA), or insolvency of (within the
meaning of Section 4245 of ERISA) such Plan; or (4) any prohibited transaction
(within the meaning of Section 406 of ERISA or Section 4975 of the Code) or
breach of fiduciary responsibility shall occur which may subject a member of the
Consolidated Group or any ERISA Affiliate to any liability under Sections 406,
409, 502(i), or 502(l) of ERISA or Section 4975 of the Code, or under any
agreement or other instrument pursuant to which a member of the Consolidated
Group or any ERISA Affiliate has agreed or is required to indemnify any person
against any such liability; or

     (j)  Ownership.  There shall occur a Change of Control.
          ---------                                         

     9.2  Acceleration; Remedies.
          ---------------------- 

     Upon the occurrence of an Event of Default, and at any time thereafter, the
Administrative Agent shall, upon the request and direction of the Required
Lenders, by written notice to the Credit Parties take any of the following
actions:

          (i)    Termination of Commitments.  Declare the Commitments terminated
                 --------------------------                                     
     whereupon the Commitments shall be immediately terminated.

          (ii)   Acceleration.  Declare the unpaid principal of and any accrued
                 ------------                                                  
     interest in respect of all Loans and any and all other indebtedness or
     obligations of any and every kind owing by the Credit Parties to the
     Administrative Agent and/or any of the Lenders hereunder to be due
     whereupon the same shall be immediately due and payable without
     presentment, demand, protest or other notice of any kind, all of which are
     hereby waived by each of the Credit Parties.

          (iii)  Enforcement of Rights.  Enforce any and all rights and
                 ---------------------                                 
     interests created and existing under the Credit Documents and all rights of
     set-off.

Notwithstanding the foregoing, if an Event of Default specified in Section
9.1(f) shall occur, then the Commitments shall automatically terminate and all
Loans, all accrued interest in respect thereof, all accrued and unpaid Fees and
other indebtedness or obligations owing to the Administrative Agent and/or any
of the Lenders hereunder automatically shall immediately become due and payable
without presentment, demand, protest or the giving of any notice or other action
by the Administrative Agent or the Lenders, all of which are hereby waived by
the Credit Parties.

                                       70
<PAGE>
 
                                  SECTION 10
                               AGENCY PROVISIONS
                               -----------------

   10.1   Appointment.
          ----------- 

   Each Lender hereby designates and appoints NationsBank, N.A. as
administrative agent (in such capacity, the "Administrative Agent") of such
                                             --------------------          
Lender to act as specified herein and the other Credit Documents, and each such
Lender hereby authorizes the Administrative Agent as the Administrative Agent
for such Lender, to take such action on its behalf under the provisions of this
Credit Agreement and the other Credit Documents and to exercise such powers and
perform such duties as are expressly delegated by the terms hereof and of the
other Credit Documents, together with such other powers as are reasonably
incidental thereto. Each Lenders further directs and authorizes the
Administrative Agent to execute releases (or similar agreements) to give effect
to the provisions of this Credit Agreement and the other Credit Documents,
including specifically without limitation the provisions of Section 8.4 hereof.
Notwithstanding any provision to the contrary elsewhere herein and in the other
Credit Documents, the Administrative Agent shall not have any duties or
responsibilities to any Lender, except those expressly set forth herein and
therein, or any fiduciary relationship with any Lender, and no implied
covenants, functions, responsibilities, duties, obligations or liabilities to
any Lender shall be read into this Credit Agreement or any of the other Credit
Documents, or shall otherwise exist against the Administrative Agent.  The
provisions of this Section are solely for the benefit of the Administrative
Agent and the Lenders and none of the Credit Parties shall (i) have any rights
as a third party beneficiary of the provisions hereof or (ii) have any other
rights otherwise and elsewhere given them limited by the provisions hereof.  In
performing its functions and duties under this Credit Agreement and the other
Credit Documents, the Administrative Agent shall act solely as Administrative
Agent of the Lenders and does not assume and shall not be deemed to have assumed
any obligation or relationship of agency or trust with or for any Credit Party
or any of their respective Affiliates.

   10.2   Delegation of Duties.
          -------------------- 

   The Administrative Agent may execute any of its duties hereunder or under the
other Credit Documents by or through agents or attorneys-in-fact and shall be
entitled to advice of counsel concerning all matters pertaining to such duties.
The Administrative Agent shall not be responsible for the negligence or
misconduct of any agents or attorneys-in-fact selected by it with reasonable
care.

   10.3   Exculpatory Provisions.
          ---------------------- 

   The Administrative Agent and its officers, directors, employees, agents,
attorneys-in-fact or affiliates shall not be (i) liable for any action lawfully
taken or omitted to be taken by it or such Person under or in connection
herewith or in connection with any of the other Credit Documents (except for its
or such Person's own gross negligence or willful misconduct), or (ii)
responsible in any manner to any of the Lenders for any recitals, statements,
representations or warranties made by any of the Credit Parties contained herein
or in any of the other Credit Documents or in any 

                                       71
<PAGE>
 
certificate, report, document, financial statement or other written or oral
statement referred to or provided for in, or received by the Administrative
Agent under or in connection herewith or in connection with the other Credit
Documents, or enforceability or sufficiency therefor of any of the other Credit
Documents, or for any failure of any Credit Party to perform its obligations
hereunder or thereunder. The Administrative Agent shall not be responsible to
any Lender for the effectiveness, genuineness, validity, enforceability,
collectability or sufficiency of this Credit Agreement, or any of the other
Credit Documents or for any representations, warranties, recitals or statements
made herein or therein or made by the Borrower or any Credit Party in any
written or oral statement or in any financial or other statements, instruments,
reports, certificates or any other documents in connection herewith or therewith
furnished or made by the Administrative Agent to the Lenders or by or on behalf
of the Credit Parties to the Administrative Agent or any Lender or be required
to ascertain or inquire as to the performance or observance of any of the terms,
conditions, provisions, covenants or agreements contained herein or therein or
as to the use of the proceeds of the Loans or of the existence or possible
existence of any Default or Event of Default or to inspect the properties, books
or records of the Credit Parties or any of their respective Affiliates.

   10.4   Reliance on Communications.
          -------------------------- 

   The Administrative Agent shall be entitled to rely, and shall be fully
protected in relying, upon any note, writing, resolution, notice, consent,
certificate, affidavit, letter, cablegram, telegram, telecopy, telex or teletype
message, statement, order or other document or conversation believed by it to be
genuine and correct and to have been signed, sent or made by the proper Person
or Persons and upon advice and statements of legal counsel (including, without
limitation, counsel to any of the Credit Parties, independent accountants and
other experts selected by the Administrative Agent with reasonable care).  The
Administrative Agent may deem and treat the Lenders as the owners of their
respective interests hereunder for all purposes unless a written notice of
assignment, negotiation or transfer thereof shall have been filed with the
Administrative Agent in accordance with Section 11.3(b) hereof.  The
Administrative Agent shall be fully justified in failing or refusing to take any
action under this Credit Agreement or under any of the other Credit Documents
unless it shall first receive such advice or concurrence of the Required Lenders
as it deems appropriate or it shall first be indemnified to its satisfaction by
the Lenders against any and all liability and expense which may be incurred by
it by reason of taking or continuing to take any such action.  The
Administrative Agent shall in all cases be fully protected in acting, or in
refraining from acting, hereunder or under any of the other Credit Documents in
accordance with a request of the Required Lenders (or to the extent specifically
provided in Section 11.6, all the Lenders) and such request and any action taken
or failure to act pursuant thereto shall be binding upon all the Lenders
(including their successors and assigns).

   10.5   Notice of Default.
          ----------------- 

   The Administrative Agent shall not be deemed to have knowledge or notice of
the occurrence of any Default or Event of Default hereunder unless the
Administrative Agent has received notice from a Lender or a Credit Party
referring to the Credit Document, describing such Default or Event of Default
and stating that such notice is a "notice of default." In the event that the
Administrative Agent receives such a notice, the Administrative Agent shall give
prompt notice 

                                       72
<PAGE>
 
thereof to the Lenders. The Administrative Agent shall take such action with
respect to such Default or Event of Default as shall be reasonably directed by
the Required Lenders.

   10.6   Non-Reliance on Administrative Agent and Other Lenders.
          ------------------------------------------------------ 

   Each Lender expressly acknowledges that each of the Administrative Agent and
its officers, directors, employees, Administrative Agents, attorneys-in-fact or
affiliates has not made any representations or warranties to it and that no act
by the Administrative Agent or any affiliate thereof hereinafter taken,
including any review of the affairs of any Credit Party or any of their
respective Affiliates, shall be deemed to constitute any representation or
warranty by the Administrative Agent to any Lender.  Each Lender represents to
the Administrative Agent that it has, independently and without reliance upon
the Administrative Agent or any other Lender, and based on such documents and
information as it has deemed appropriate, made its own appraisal of and
investigation into the business, assets, operations, property, financial and
other conditions, prospects and creditworthiness of the Borrower, the other
Credit Parties or their respective Affiliates and made its own decision to make
its Loans hereunder and enter into this Credit Agreement.  Each Lender also
represents that it will, independently and without reliance upon the
Administrative Agent or any other Lender, and based on such documents and
information as it shall deem appropriate at the time, continue to make its own
credit analysis, appraisals and decisions in taking or not taking action under
this Credit Agreement, and to make such investigation as it deems necessary to
inform itself as to the business, assets, operations, property, financial and
other conditions, prospects and creditworthiness of the Borrower, the other
Credit Parties and their respective Affiliates.  Except for notices, reports and
other documents expressly required to be furnished to the Lenders by the
Administrative Agent hereunder, the Administrative Agent shall not have any duty
or responsibility to provide any Lender with any credit or other information
concerning the business, operations, assets, property, financial or other
conditions, prospects or creditworthiness of the Borrower, the other Credit
Parties or any of their respective Affiliates which may come into the possession
of the Administrative Agent or any of its officers, directors, employees,
Administrative Agents, attorneys-in-fact or affiliates.

   10.7   Indemnification.
          --------------- 

   The Lenders agree to indemnify the Administrative Agent in its capacity as
such (to the extent not reimbursed by the Borrower and without limiting the
obligation of the Borrower to do so), ratably according to their respective
Commitments (or if the Commitments have expired or been terminated, in
accordance with the respective principal amounts of outstanding Loans and
Participation Interests of the Lenders), from and against any and all
liabilities, obligations, losses, damages, penalties, actions, judgments, suits,
costs, expenses or disbursements of any kind whatsoever which may at any time
(including without limitation at any time following the final payment of all of
the obligations of the Borrower hereunder and under the other Credit Documents)
be imposed on, incurred by or asserted against the Administrative Agent in its
capacity as such in any way relating to or arising out of this Credit Agreement
or the other Credit Documents or any documents contemplated by or referred to
herein or therein or the transactions contemplated hereby or thereby or any
action taken or omitted by the Administrative Agent under or in connection with
any of the foregoing; provided that no Lender shall be liable for the payment of
                      --------                                                  
any portion of such 

                                       73
<PAGE>
 
liabilities, obligations, losses, damages, penalties, actions, judgments, suits,
costs, expenses or disbursements resulting from the gross negligence or willful
misconduct of the Administrative Agent. If any indemnity furnished to the
Administrative Agent for any purpose shall, in the opinion of the Administrative
Agent, be insufficient or become impaired, the Administrative Agent may call for
additional indemnity and cease, or not commence, to do the acts indemnified
against until such additional indemnity is furnished. The agreements in this
Section shall survive the repayment of the Loans and other obligations under the
Credit Documents and the termination of the Commitments hereunder.

   10.8   Administrative Agent in its Individual Capacity.
          ----------------------------------------------- 

   The Administrative Agent and its affiliates may make loans to, accept
deposits from and generally engage in any kind of business with the Borrower,
its Subsidiaries or their respective Affiliates as though the Administrative
Agent were not the Administrative Agent hereunder.  With respect to the Loans
made by and all obligations of the Borrower hereunder and under the other Credit
Documents, the Administrative Agent shall have the same rights and powers under
this Credit Agreement as any Lender and may exercise the same as though it were
not the Administrative Agent, and the terms "Lender" and "Lenders" shall include
the Administrative Agent in its individual capacity.

   10.9   Successor Administrative Agent.
          ------------------------------ 

   The Administrative Agent may, at any time, resign upon 20 days' written
notice to the Lenders, and may be removed, upon show of cause, by the Required
Lenders upon 30 days' written notice to the Administrative Agent.  Upon any such
resignation or removal, the Required Lenders shall have the right to appoint a
successor Administrative Agent.  If no successor Administrative Agent shall have
been so appointed by the Required Lenders, and shall have accepted such
appointment, within 30 days after the notice of resignation or notice of
removal, as appropriate, then the retiring Administrative Agent shall select a
successor Administrative Agent provided such successor is a Lender hereunder or
a commercial bank organized under the laws of the United States of America or of
any State thereof and has a combined capital and surplus of at least
$500,000,000.  Upon the acceptance of any appointment as Administrative Agent
hereunder by a successor, such successor Administrative Agent shall thereupon
succeed to and become vested with all the rights, powers, privileges and duties
of the retiring Administrative Agent, and the retiring Administrative Agent
shall be discharged from its duties and obligations as Administrative Agent, as
appropriate, under this Credit Agreement and the other Credit Documents and the
provisions of this Section 10.9 shall inure to its benefit as to any actions
taken or omitted to be taken by it while it was Administrative Agent under this
Credit Agreement.

                                       74
<PAGE>
 
                                  SECTION 11
                                 MISCELLANEOUS
                                 -------------

   11.1   Notices.
          ------- 

   Except as otherwise expressly provided herein, all notices and other
communications shall have been duly given and shall be effective (i) when
delivered, (ii) when transmitted via telecopy (or other facsimile device) to the
number set out below, (iii) the day following the day on which the same has been
delivered prepaid to a reputable national overnight air courier service, or (iv)
the third Business Day following the day on which the same is sent by certified
or registered mail, postage prepaid, in each case to the respective parties at
the address, in the case of the Borrower, Guarantors and the Administrative
Agent, set forth below, and, in the case of the Lenders, set forth on Schedule
                                                                      --------
11.1, or at such other address as such party may specify by written notice to
- ----                                                                         
the other parties hereto:

                    if to the Borrower or the Guarantors:

                    Navigant International, Inc.
                    84 Inverness Circle East
                    Englewood, Colorado 80112-5314
                    Attn: General Counsel
                    Telephone: (303) 706-0800
                    Telecopy: (303) 706-0678

              if to the Administrative Agent:

                    NationsBank, N.A.
                    101 N. Tryon Street
                    Independence Center, 15th Floor
                    NC1-001-15-04
                    Charlotte, North Carolina  28255
                    Attn:  Agency Services
                    Telephone: (704) 388-9436
                    Telecopy: (704) 388-1108

                                       75
<PAGE>
 
              with a copy to:

                    NationsBank, N.A.
                    Corporate Finance Group
                    6610 Rockledge Drive, 6th Floor
                    MD2-600-06-13
                    Bethesda, Maryland  20817-1876
                    Attn: Michael R. Heredia
                    Telephone: (301) 571-0724
                    Telecopy: (301) 571-0719

          11.2 Right of Set-Off.
               ---------------- 

          In addition to any rights now or hereafter granted under applicable
law or otherwise, and not by way of limitation of any such rights, upon the
occurrence of an Event of Default, each Lender is authorized at any time and
from time to time, without presentment, demand, protest or other notice of any
kind (all of which rights being hereby expressly waived), to set-off and to
appropriate and apply any and all deposits (general or special) and any other
indebtedness at any time held or owing by such Lender (including, without
limitation branches, agencies or Affiliates of such Lender wherever located) to
or for the credit or the account of any Credit Party against obligations and
liabilities of such Person to such Lender hereunder, under the Notes, the other
Credit Documents or otherwise, irrespective of whether such Lender shall have
made any demand hereunder and although such obligations, liabilities or claims,
or any of them, may be contingent or unmatured, and any such set-off shall be
deemed to have been made immediately upon the occurrence of an Event of Default
even though such charge is made or entered on the books of such Lender
subsequent thereto.  Any Person purchasing a participation in the Loans and
Commitments hereunder pursuant to Section 3.13 or Section 11.3(d) may exercise
all rights of set-off with respect to its participation interest as fully as if
such Person were a Lender hereunder.

          11.3 Benefit of Agreement.
               -------------------- 

          (a)  Generally.  This Credit Agreement shall be binding upon and inure
               ---------                                                        
to the benefit of and be enforceable by the respective successors and assigns of
the parties hereto; provided that none of the Credit Parties may assign or
                    --------                                              
transfer any of its interests without prior written consent of the Lenders;
provided further that the rights of each Lender to transfer, assign or grant
- -------- -------                                                            
participations in its rights and/or obligations hereunder shall be limited as
set forth in this Section 11.3, provided however that nothing herein shall
                                --------                                  
prevent or prohibit any Lender from (i) pledging its Loans hereunder to a
Federal Reserve Bank in support of borrowings made by such Lender from such
Federal Reserve Bank, or (ii) granting assignments or selling participations in
such Lender's Loans and/or Commitments hereunder to its parent company and/or to
any Affiliate or Subsidiary of such Lender.

          (b)  Assignments.  Each Lender may assign all or a portion of its
               -----------                                                 
rights and obligations hereunder (including, without limitation, all or a
portion of its Commitments or its Loans), pursuant to an assignment agreement
substantially in the form of Schedule 11.3(b), to (i) a Lender, (ii) an
                             ----------------                          

                                       76
<PAGE>
 
affiliate of a Lender or (iii) any other Person (other than the Borrower or an
Affiliate of the Borrower) reasonably acceptable to the Administrative Agent
and, so long as no Default or Event of Default has occurred and is continuing,
the Borrower (the consent of the Borrower shall not be unreasonably withheld or
delayed and such consent shall be deemed given if the Borrower does not notify
the assigning Lender and the Administrative Agent of any objection within two
Business Days after the Borrower has been provided notice of the proposed
assignment by the assigning Lender or the Administrative Agent); provided that
                                                                 --------     
(i) any such assignment (other than any assignment to an existing Lender) shall
be in a minimum aggregate amount of $5,000,000 (or, if less, the remaining
amount of the Commitment being assigned by such Lender) of the Commitments and
in integral multiples of $1,000,000 above such amount and (ii) each such
assignment shall be of a constant, not varying, percentage of all such Lender's
rights and obligations under this Credit Agreement.  Any assignment hereunder
shall be effective upon delivery to the Administrative Agent of written notice
of the assignment together with a transfer fee of $3,500 payable to the
Administrative Agent for its own account from and after the later of (i) the
effective date specified in the applicable assignment agreement and (ii) the
date of recording of such assignment in the Register pursuant to the terms of
subsection (c) below.  The assigning Lender will give prompt notice to the
Administrative Agent and the Borrower of any such assignment.  Upon the
effectiveness of any such assignment (and after notice to, and (to the extent
required pursuant to the terms hereof), with the consent of, the Borrower as
provided herein), the assignee shall become a "Lender" for all purposes of this
Credit Agreement and the other Credit Documents and, to the extent of such
assignment, the assigning Lender shall be relieved of its obligations hereunder
to the extent of the Loans and Commitment components being assigned.  Along such
lines the Borrower agrees that upon notice of any such assignment and surrender
of the appropriate Note or Notes, it will promptly provide to the assigning
Lender and to the assignee separate promissory notes in the amount of their
respective interests substantially in the form of the original Note (but with
notation thereon that it is given in substitution for and replacement of the
original Note or any replacement notes thereof).  By executing and delivering an
assignment agreement in accordance with this Section 11.3(b), the assigning
Lender thereunder and the assignee thereunder shall be deemed to confirm to and
agree with each other and the other parties hereto as follows: (i) such
assigning Lender warrants that it is the legal and beneficial owner of the
interest being assigned thereby free and clear of any adverse claim; (ii) except
as set forth in clause (i) above, such assigning Lender makes no representation
or warranty and assumes no responsibility with respect to any statements,
warranties or representations made in or in connection with this Credit
Agreement, any of the other Credit Documents or any other instrument or document
furnished pursuant hereto or thereto, or the execution, legality, validity,
enforceability, genuineness, sufficiency or value of this Credit Agreement, any
of the other Credit Documents or any other instrument or document furnished
pursuant hereto or thereto or the financial condition of any Credit Party or any
of their respective Affiliates or the performance or observance by any Credit
Party of any of its obligations under this Credit Agreement, any of the other
Credit Documents or any other instrument or document furnished pursuant hereto
or thereto; (iii) such assignee represents and warrants that it is legally
authorized to enter into such assignment agreement; (iv) such assignee confirms
that it has received a copy of this Credit Agreement, the other Credit Documents
and such other documents and information as it has deemed appropriate to make
its own credit analysis and decision to enter into such assignment agreement;
(v) such assignee will independently and without reliance upon the
Administrative Agent, such assigning 

                                       77
<PAGE>
 
Lender or any other Lender, and based on such documents and information as it
shall deem appropriate at the time, continue to make its own credit decisions in
taking or not taking action under this Credit Agreement and the other Credit
Documents; (vi) such assignee appoints and authorizes the Administrative Agent
to take such action on its behalf and to exercise such powers under this Credit
Agreement or any other Credit Document as are delegated to the Administrative
Agent by the terms hereof or thereof, together with such powers as are
reasonably incidental thereto; and (vii) such assignee agrees that it will
perform in accordance with their terms all the obligations which by the terms of
this Credit Agreement and the other Credit Documents are required to be
performed by it as a Lender.

          (c) Maintenance of Register.  The Administrative Agent shall maintain
              -----------------------                                          
at one of its offices in Charlotte, North Carolina a copy of each Lender
assignment agreement delivered to it in accordance with the terms of subsection
(b) above and a register for the recordation of the identity of the principal
amount, type and Interest Period of each Loan outstanding hereunder, the names,
addresses and the Commitments of the Lenders pursuant to the terms hereof from
time to time (the "Register").  The Administrative Agent will make reasonable
                   --------                                                  
efforts to maintain the accuracy of the Register and to promptly update the
Register from time to time, as necessary.  The entries in the Register shall be
conclusive in the absence of manifest error and the Borrower, the Administrative
Agent and the Lenders may treat each Person whose name is recorded in the
Register pursuant to the terms hereof as a Lender hereunder for all purposes of
this Credit Agreement.  The Register shall be available for inspection by the
Borrower and each Lender, at any reasonable time and from time to time upon
reasonable prior notice.

          (d) Participations.  Each Lender may sell, transfer, grant or assign
              --------------                                                  
participations in all or a portion of such Lender's rights, obligations or
rights and obligations hereunder (including all or a portion of its Commitments
or its Loans); provided that (i) such selling Lender shall remain a "Lender" for
               --------                                                         
all purposes under this Credit Agreement (such selling Lender's obligations
under the Credit Documents remaining unchanged) and the participant shall not
constitute a Lender hereunder, (ii) no such participant shall have, or be
granted, rights to approve any amendment or waiver relating to this Credit
Agreement or the other Credit Documents except to the extent any such amendment
or waiver would (A) reduce the principal of or rate of interest on or Fees in
respect of any Loans in which the participant is participating, (B) postpone the
date fixed for any payment of principal (including extension of the Termination
Date or the date of any mandatory prepayment), interest or Fees in which the
participant is participating, (C) except as expressly provided in the Credit
Documents, release any Guarantor from its guaranty obligations hereunder, or (D)
except as the result of or in connection with a disposition permitted under
Section 8.4(b), release all or substantially all of the collateral, and (iii)
sub-participations by the participant (except to an affiliate, parent company or
affiliate of a parent company of the participant) shall be prohibited.  In the
case of any such participation, the participant shall not have any rights under
this Credit Agreement or the other Credit Documents (the participant's rights
against the selling Lender in respect of such participation to be those set
forth in the participation agreement with such Lender creating such
participation) and all amounts payable by the Borrower hereunder shall be
determined as if such Lender had not sold such participation, provided, however,
                                                              --------          
that such participant shall be entitled to receive additional amounts under
Sections 3.6, 3.9, 3.10, 3.11 and 11.2 on the same basis as if it were a Lender.

                                       78
<PAGE>
 
          11.4 No Waiver; Remedies Cumulative.
               ------------------------------ 

          No failure or delay on the part of the Administrative Agent or any
Lender in exercising any right, power or privilege hereunder or under any other
Credit Document and no course of dealing between the Administrative Agent or any
Lender and any of the Credit Parties shall operate as a waiver thereof; nor
shall any single or partial exercise of any right, power or privilege hereunder
or under any other Credit Document preclude any other or further exercise
thereof or the exercise of any other right, power or privilege hereunder or
thereunder.  The rights and remedies provided herein are cumulative and not
exclusive of any rights or remedies which the Administrative Agent or any Lender
would otherwise have.  No notice to or demand on any Credit Party in any case
shall entitle the Borrower or any other Credit Party to any other or further
notice or demand in similar or other circumstances or constitute a waiver of the
rights of the Administrative Agent or the Lenders to any other or further action
in any circumstances without notice or demand.

          11.5 Payment of Expenses, etc.
               ------------------------ 

          The Borrower agrees to:  (i) pay all reasonable out-of-pocket costs
and expenses (A) of the Administrative Agent in connection with the negotiation,
preparation, execution and delivery and administration of this Credit Agreement
and the other Credit Documents and the documents and instruments referred to
therein (including, without limitation, the reasonable and documented fees and
expenses of Moore & Van Allen, PLLC, special counsel to the Administrative
Agent) and any amendment, waiver or consent relating hereto and thereto
including, but not limited to, any such amendments, waivers or consents
resulting from or related to any work-out, renegotiation or restructure relating
to the performance by the Credit Parties under this Credit Agreement and (B) of
the Administrative Agent and the Lenders in connection with enforcement of the
Credit Documents and the documents and instruments referred to therein
(including, without limitation, in connection with any such enforcement, the
reasonable and documented fees and disbursements of counsel for the
Administrative Agent and each of the Lenders and documented); (ii) pay and hold
each of the Lenders harmless from and against any and all present and future
stamp and other similar taxes with respect to the foregoing matters and save
each of the Lenders harmless from and against any and all liabilities with
respect to or resulting from any delay or omission (other than to the extent
attributable to such Lender) to pay such taxes; and (iii) indemnify each Lender,
its officers, directors, employees, representatives and Administrative Agents
from and hold each of them harmless against any and all losses, liabilities,
claims, damages or expenses incurred by any of them as a result of, or arising
out of, or in any way related to, or by reason of (A) any investigation,
litigation or other proceeding (whether or not any Lender is a party thereto)
related to the entering into and/or performance of any Credit Document or the
use of proceeds of any Loans (including other extensions of credit) hereunder or
the consummation of any other transactions contemplated in any Credit Document,
including, without limitation, the reasonable and documented fees and
disbursements of counsel incurred in connection with any such investigation,
litigation or other proceeding, except to the extent any such costs arise out of
or relate to disputes solely between or among the Administrative Agent and/or
the Lenders or (B) the presence or Release of any Materials of Environmental
Concern at, under or from any Property owned, operated or leased by the Borrower
or any of its Subsidiaries, or the failure by the Borrower or any of its
Subsidiaries to 

                                       79
<PAGE>
 
comply with any Environmental Law (but excluding, in the case of either of
clause (A) or (B) above, any such losses, liabilities, claims, damages or
expenses to the extent incurred by reason of gross negligence or willful
misconduct on the part of the Person to be indemnified).

          11.6 Amendments, Waivers and Consents.
               -------------------------------- 

          Neither this Credit Agreement nor any other Credit Document nor any of
the terms hereof or thereof may be amended, changed, waived, discharged or
terminated unless such amendment, change, waiver, discharge or termination is in
writing entered into by, or approved in writing by, the Required Lenders and the
Borrower, provided, however, that:
          --------  -------       

     (a)  without the consent of each Lender affected thereby, neither this
     Credit Agreement nor any of the other Credit Documents may be amended to

               (i)   extend the final maturity of any Loan or extend or waive
          any principal amortization payment of any Loan, or any portion
          thereof,

               (ii)  reduce the rate or extend the time of payment of interest
          (other than as a result of waiving the applicability of any increase
          in interest rates after the occurrence of an Event of Default or on
          account of a failure to deliver financial statements on a timely
          basis) thereon or Fees hereunder,

               (iii)  reduce or waive the principal amount of any Loan,

               (iv)   increase the Commitment of a Lender over the amount
          thereof in effect (it being understood and agreed that a waiver of any
          Default or Event of Default or mandatory reduction in the Commitments
          shall not constitute a change in the terms of any Commitment of any
          Lender),

               (v)    except as the result of or in connection with a
          dissolution, merger or disposition of a Subsidiary permitted under
          Section 8.4, release the Borrower or substantially all of the other
          Credit Parties from its or their obligations under the Credit
          Documents,

               (vi)   except as the result of or in connection with a
          disposition permitted under Section 8.4(b), release all or
          substantially all of the collateral,

               (vii)  except as a result of or in connection with a dissolution,
          merger or disposition of a Subsidiary permitted under Section 8.4,
          release the Borrower or all or substantially all of the Guarantors
          from their obligations under the Credit Agreement,

               (viii) amend, modify or waive any provision of this Section 11.6
          or Section 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 9.1(a),
          11.2, 11.3, 11.5 or 11.9,

                                       80
<PAGE>
 
               (ix) reduce any percentage specified in, or otherwise modify, the
          definition of Required Lenders, or

               (x)  consent to the assignment or transfer by the Borrower (or
          another Credit Party) of any of its rights and obligations under (or
          in respect of) the Credit Documents except as permitted thereby;

          (b)  without the consent of the Agent, no provision of Section 10 may
     be amended.

     Notwithstanding the fact that the consent of all the Lenders is required in
certain circumstances as set forth above, (x) each Lender is entitled to vote as
such Lender sees fit on any bankruptcy reorganization plan that affects the
Loans, and each Lender acknowledges that the provisions of Section 1126(c) of
the Bankruptcy Code supersedes the unanimous consent provisions set forth herein
and (y) the Required Lenders may consent to allow a Credit Party to use cash
collateral in the context of a bankruptcy or insolvency proceeding.

     11.7  Counterparts.
           ------------ 

     This Credit Agreement may be executed in any number of counterparts, each
of which when so executed and delivered shall be an original, but all of which
shall constitute one and the same instrument.  It shall not be necessary in
making proof of this Credit Agreement to produce or account for more than one
such counterpart.

     11.8  Headings.
           -------- 

     The headings of the sections and subsections hereof are provided for
convenience only and shall not in any way affect the meaning or construction of
any provision of this Credit Agreement.

     11.9  Survival.
           -------- 

     All indemnities set forth herein, including, without limitation, in Section
2.2(i), 3.9, 3.11, 10.7 or 11.5 shall survive the execution and delivery of this
Credit Agreement, the making of the Loans, the repayment of the Loans and other
obligations under the Credit Documents and the termination of the Commitments
hereunder, and all representations and warranties made by the Credit Parties
herein shall survive delivery of the Notes and the making of the Loans
hereunder.

     11.10 Governing Law; Submission to Jurisdiction; Venue.
           ------------------------------------------------ 

     (a)   THIS CREDIT AGREEMENT AND THE OTHER CREDIT DOCUMENTS AND THE RIGHTS
AND OBLIGATIONS OF THE PARTIES HEREUNDER AND THEREUNDER SHALL BE GOVERNED BY AND
CONSTRUED AND INTERPRETED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NORTH
CAROLINA. Any legal action or proceeding with respect to this Credit Agreement
or any other Credit Document may be brought in the courts

                                       81
<PAGE>
 
of the State of North Carolina in Mecklenburg County, or of the United States
for the Western District of North Carolina, and, by execution and delivery of
this Credit Agreement, each of the Credit Parties hereby irrevocably accepts for
itself and in respect of its property, generally and unconditionally, the
nonexclusive jurisdiction of such courts. Each of the Credit Parties further
irrevocably consents to the service of process out of any of the aforementioned
courts in any such action or proceeding by the mailing of copies thereof by
registered or certified mail, postage prepaid, to it at the address set out for
notices pursuant to Section 11.1, such service to become effective three (3)
days after such mailing. Nothing herein shall affect the right of the
Administrative Agent to serve process in any other manner permitted by law or to
commence legal proceedings or to otherwise proceed against any Credit Party in
any other jurisdiction.

     (b)  Each of the Credit Parties hereby irrevocably waives any objection
which it may now or hereafter have to the laying of venue of any of the
aforesaid actions or proceedings arising out of or in connection with this
Credit Agreement or any other Credit Document brought in the courts referred to
in subsection (a) hereof and hereby further irrevocably waives and agrees not to
plead or claim in any such court that any such action or proceeding brought in
any such court has been brought in an inconvenient forum.

     (c)  TO THE EXTENT PERMITTED BY LAW, EACH OF THE ADMINISTRATIVE AGENT, THE
LENDERS, THE BORROWER AND THE CREDIT PARTIES HEREBY IRREVOCABLY WAIVES ALL RIGHT
TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR
RELATING TO THIS CREDIT AGREEMENT, ANY OF THE OTHER CREDIT DOCUMENTS OR THE
TRANSACTIONS CONTEMPLATED HEREBY.

     11.11  Severability.
            ------------ 

     If any provision of any of the Credit Documents is determined to be
illegal, invalid or unenforceable, such provision shall be fully severable and
the remaining provisions shall remain in full force and effect and shall be
construed without giving effect  to the illegal, invalid or unenforceable
provisions.

     11.12  Entirety.
            -------- 

     This Credit Agreement together with the other Credit Documents represent
the entire agreement of the parties hereto and thereto, and supersede all prior
agreements and understandings, oral or written, if any, including any commitment
letters or correspondence relating to the Credit Documents or the transactions
contemplated herein and therein.

     11.13  Binding Effect; Termination.
            --------------------------- 

     (a)    This Credit Agreement shall become effective at such time on or
after the Closing Date when it shall have been executed by the Borrower, the
Guarantors and the Administrative Agent, and the Administrative Agent shall have
received copies hereof (telefaxed or otherwise) which, when taken together, bear
the signatures of each Lender, and thereafter this Credit

                                       82
<PAGE>
 
Agreement shall be binding upon and inure to the benefit of the Borrower, the
Guarantors, the Administrative Agent and each Lender and their respective
successors and assigns.

     (b)    The term of this Credit Agreement shall be until no Loans or any
other amounts payable hereunder or under any of the other Credit Documents shall
remain outstanding and until all of the Commitments hereunder shall have expired
or been terminated.

     11.14  Confidentiality.
            --------------- 

     The Administrative Agent and the Lenders agree to keep confidential (and to
cause their respective affiliates, officers, directors, employees, agents and
representatives to keep confidential) all information, materials and documents
furnished to the Administrative Agent or any such Lender by or on behalf of any
Credit Party (whether before or after the Closing Date) which relates to the
Borrower or any of its Subsidiaries (the "Information").  Notwithstanding the
                                          -----------                        
foregoing, the Administrative Agent and each Lender shall be permitted to
disclose Information (i) to its affiliates, officers, directors, employees,
Administrative Agents and representatives in connection with its participation
in any of the transactions evidenced by this Credit Agreement or any other
Credit Documents or the administration of this Credit Agreement or any other
Credit Documents; (ii) to the extent required by applicable laws and regulations
or by any subpoena or similar legal process, or requested by any Governmental
Authority; (iii) to the extent such Information (A) becomes publicly available
other than as a result of a breach of this Credit Agreement or any agreement
entered into pursuant to clause (iv) below, (B) becomes available to the
Administrative Agent or such Lender on a non-confidential basis from a source
other than a Credit Party or (C) was available to the Administrative Agent or
such Lender on a non-confidential basis prior to its disclosure to the
Administrative Agent or such Lender by a Credit Party; (iv) to any assignee or
participant (or prospective assignee or participant) so long as such assignee or
participant (or prospective assignee or participant) first specifically agrees
in a writing furnished to and for the benefit of the Credit Parties to be bound
by the terms of this Section 11.14; or (v) to the extent that the Borrower shall
have consented in writing to such disclosure.  Nothing set forth in this Section
11.14 shall obligate the Administrative Agent or any Lender to return any
materials furnished by the Credit Parties.

     11.15  Source of Funds.
            --------------- 

     Each of the Lenders hereby represents and warrants to the Borrower that at
least one of the following statements is an accurate representation as to the
source of funds to be used by such Lender in connection with the financing
hereunder:

          (a)  no part of such funds constitutes assets allocated to any
     separate account maintained by such Lender in which any employee benefit
     plan (or its related trust) has any interest;

          (b)  to the extent that any part of such funds constitutes assets
     allocated to any separate account maintained by such Lender, such Lender
     has disclosed to the Borrower the name of each employee benefit plan whose
     assets in such account exceed 10% of the total 

                                       83
<PAGE>
 
     assets of such account as of the date of such purchase (and, for purposes
     of this subsection (b), all employee benefit plans maintained by the same
     employer or employee organization are deemed to be a single plan);

            (c)  to the extent that any part of such funds constitutes assets of
     an insurance company's general account, such insurance company has complied
     with all of the requirements of the regulations issued under Section
     401(c)(1)(A) of ERISA; or

            (d)  such funds constitute assets of one or more specific benefit
     plans which such Lender has identified in writing to the Borrower.

As used in this Section 11.15, the terms "employee benefit plan" and "separate
account" shall have the respective meanings assigned to such terms in Section 3
of ERISA.

     11.16  Conflict.
            -------- 

     To the extent that there is a conflict or inconsistency between any
provision hereof, on the one hand, and any provision of any Credit Document, on
the other hand, this Credit Agreement shall control.

                          [Signature Page to Follow]

                                       84
<PAGE>
 
          IN WITNESS WHEREOF, each of the parties hereto has caused a
counterpart of this Credit Agreement to be duly executed and delivered as of the
date first above written.

BORROWER:                           NAVIGANT INTERNATIONAL, INC.
- --------                                   
                                    a Delaware corporation

                                    By:_________________________
                                    Name:
                                    Title:
 

GUARANTORS:                         PROFESSIONAL TRAVEL CORPORATION,
- ----------                                               
                                    a Colorado corporation

                                    By: _________________________
                                    Name:
                                    Title:


                                    ASSOCIATED TRAVEL SERVICES, LLC,
                                    a Delaware limited liability company

                                    By: _________________________
                                    Name:
                                    Title:


                                    MCGREGOR TRAVEL MANAGEMENT, INC.,
                                    a Connecticut corporation

                                    By: _________________________
                                    Name:
                                    Title:


                                    MTA, INC.,
                                    a Washington corporation

                                    By: _________________________
                                    Name:
                                    Title:

<PAGE>
 
LENDERS:                            NATIONSBANK, N.A.,
- -------                                         
                                    individually in its capacity as a
                                    Lender and in its capacity as Administrative
                                    Agent

                                    By:__________________________
                                    Name:
                                    Title:


                                    U.S. BANK NATIONAL ASSOCIATION

                                    By:__________________________
                                    Name:
                                    Title:

<PAGE>
 
                                Schedule 2.1(a)
                                ---------------

                      Schedule of Lenders and Commitments

<TABLE> 
<CAPTION> 
                Lender                       Revolving                        Revolving                             LOC          
                ------
                                           Committed Amount               Commitment Percentage               Committed Amount
                                           ----------------               ---------------------               ----------------
<S>                                        <C>                            <C>                                 <C> 
NationsBank, N.A.                             $35,000,000                      58.33%                          $1,166,666.67      
US Bank National Association                  $25,000,000                      41.67%                          $  833,333.33       
</TABLE> 
<PAGE>
 
                              Schedule 2.1(b)(i)
                              ------------------

                          FORM OF NOTICE OF BORROWING

NationsBank, N.A.                               NationsBank, N.A.,
 as Administrative Agent for the Lenders         as Swingline Lender
101 N. Tryon Street                             101 N. Tryon Street
Independence Center, 15th Floor                 Independence Center, 15th Floor
NC1-001-15-04                                   NC1-001-15-04
Charlotte, North Carolina  28255                Charlotte, North Carolina  28255
Attention:  Agency Services                     Attention:  Agency Services

         RE:      Credit Agreement dated as of June 9, 1998 (as amended and
                  modified, the "Credit Agreement") among NAVIGANT
                                 ----------------
                  INTERNATIONAL, INC., the Guarantors and Lenders identified
                  therein and NationsBank, N.A., as Administrative Agent. Terms
                  used but not otherwise defined herein shall have the meanings
                  provided in the Credit Agreement.

Ladies and Gentlemen:

The undersigned hereby gives notice of a request for Revolving Loan pursuant to
Section 2.1(b) of the Credit Agreement or of a request for Swingline Loan
pursuant to Section 2.2(b) of the Credit Agreement as follows:

________________           Revolving Loan
________________           Swingline Loan

(A)      Date of Borrowing               __________________________________
         (which is a Business Day)

(B)      Principal Amount of        
         Borrowing                       __________________________________

(C)      Interest rate basis             __________________________________

(D)      Interest Period and the
         last day thereof                __________________________________  

In accordance with the requirements of Section 5.2 of the Credit Agreement, the
undersigned Borrower hereby certifies that:

         (a) The representations and warranties contained in the Credit
Agreement and the other Credit Documents are true and correct in all material
respects as of the date of this request, and will be true and correct after
giving effect to the requested Extension of Credit (except for those which
expressly related to an earlier date).

         (b) No Default or Event of Default exists, or will exist after giving
effect to the requested Extension of Credit.

<PAGE>
 
         (c) As to any Credit Party, no involuntary action has been commenced
under applicable bankruptcy, insolvency or other similar law in effect, or any
case, proceeding or other action for the appointment of a receiver, liquidator,
assignee, custodian, trustee, sequestrator (or similar official) as to any
Credit Party or as to any substantial party of the property of any Credit Party
or for the winding up or liquidation of its affairs, and remains undismissed,
undischarged or unbonded.

         (d) No circumstances, events or conditions have occurred since the date
of the audited financial statements referenced in Section 6.1 of the Credit
Agreement which would have a Material Adverse Effect.

         (e) All conditions set forth in Section 2.1 as to the making of
Revolving Loans or in Section 2.2 as to the making of Swingline Loans, as
appropriate, have been satisfied.

                                       Very truly yours,

                                       NAVIGANT INTERNATIONAL, INC.

                                       By:_______________________________
                                       Name:
                                       Title:

                                       3
<PAGE>
 
                                Schedule 2.1(E)
                                ---------------

                                 FORM OF NOTE

                                                                    June 9, 1998

         FOR VALUE RECEIVED, the undersigned Borrower, hereby promises to pay to
the order of ______________________, and its successors and assigns, on or
before the Termination Date to the office of the Administrative Agent in
immediately available funds as provided in the Credit Agreement,

                  (i)    in the case of Loans, such Lender's Revolving Committed
         Amount or, if less, the aggregate unpaid principal amount of all
         Revolving Loans owing to such Lender;

                  (ii)   in the case of Swingline Loans, if such lender is the
         Swingline Lender, the aggregate Swingline Committed Amount or, if less,
         the aggregate unpaid principal amount of all Swingline Loans owing to
         such Swingline Lender; and

together with interest thereon at the rates and as provided in the Credit
Agreement.

         This Note is one of the Notes referred to in the Credit Agreement dated
as of June 9, 1998 (as amended and modified, the "Credit Agreement") among
                                                  ----------------
NAVIGANT INTERNATIONAL, INC., a Delaware corporation, the Guarantors and Lenders
identified therein and NationsBank, N.A., as Administrative Agent. Terms used
but not otherwise defined herein shall have the meanings provided in the Credit
Agreement.

         The holder may endorse and attach a schedule to reflect borrowings
evidenced by this Note and all payments and prepayments thereon; provided that
                                                                 --------
any failure to endorse such information shall not affect the obligation of the
undersigned Borrower to pay amounts evidenced hereby.

         Upon the occurrence of an Event of Default, all amounts evidenced by
this Note may, or shall, become immediately due and payable as provided in the
Credit Agreement without presentment, demand, protest or notice of any kind, all
of which are waived by the undersigned Borrower. In the event payment of amounts
evidenced by this Note is not made at any stated or accelerated maturity, the
undersigned Borrower agrees to pay, in addition to principal and interest, all
costs of collection, including reasonable attorneys' fees.

         This Note and the Loans and amounts evidenced hereby may be transferred
only as provided in the Credit Agreement.

         This Note shall be governed by, and construed and interpreted in
accordance with, the law of the State of North Carolina.

                                       4
<PAGE>
 
         In WITNESS WHEREOF, the undersigned Borrower has caused this Note to be
duly executed as of the date first above written.

                                     NAVIGANT INTERNATIONAL, INC.,
                                     a Delaware corporation

                                     By:______________________________
                                     Name:
                                     Title:

                                       5
<PAGE>
 
                               Schedule 2.2(B)-1
                               -----------------

                          Existing Letters of Credit

                                       6
<PAGE>
 
                               SCHEDULE 2.2(B)-2
                               -----------------

                 Form of Notice of Request for Letter of Credit


                                    [Date]

<TABLE> 
<S>                                                           <C> 
NationsBank, N.A.                                             NationsBank, N.A.
  as Issuing Lender under the                                   as Administrative Agent under the
  Credit Agreement referred to below                            Credit Agreement referred to below
101 N. Tryon Street                                           101 N. Tryon Street
Independence Center, 15th Floor                               Independence Center, 15th Floor
NC1-001-15-04                                                 NC1-001-15-04
Charlotte, North Carolina  28255                              Charlotte, North Carolina  28255
</TABLE> 

Attention:        Agency Services

         Re:      Credit Agreement dated as of June 9, 1998 (as amended and
                  modified, the "CREDIT AGREEMENT") among Navigant
                  International, Inc., the Guarantors and Lenders identified
                  therein and NationsBank, N.A., as Administrative Agent. Terms
                  used but not otherwise defined herein shall have the meanings
                  provided in the Credit Agreement.

Ladies and Gentlemen:

         The undersigned, pursuant to Section 2.2(b) of the Credit Agreement,
hereby requests that the following Letters of Credit be made on [date] as
follows:

         (1)      Account Party:

         (2)      For use by:

         (3)      Beneficiary:

         (4)      Face Amount of Letter of Credit:

         (5)      Date of Issuance:

         Delivery of Letter of Credit should be made as follows:

         In accordance with the requirements of Section 5.2 of the Credit
Agreement, the undersigned Borrower hereby certifies that:

         (a) The representations and warranties contained in the Credit
Agreement and the other Credit Documents are true and correct in all material
respects as of the date of this request, and will be true and correct after
giving effect to the requested Extension of Credit (except for those which
expressly relate to an earlier date).

         (b) No Default or Event of Default exists, or will exist after giving
effect to the requested Extension of Credit.

                                       7
<PAGE>
 
         (c) As to any Credit Party, no involuntary action has been commenced
under applicable bankruptcy, insolvency or other similar law in effect, or any
case, proceeding or other action for the appointment of a receiver, liquidator,
assignee, custodian, trustee, sequestrator (or similar official) as to any
Credit Party or as to any substantial part of the property of any Credit Party
or for the winding up or liquidation of its affairs, and remains undismissed,
undischarged or unbonded.

         (d) No circumstances, events or conditions have occurred since the date
of the audited financial statements referenced in Section 7.1 of the Credit
Agreement which could reasonably be expected to have a Material Adverse Effect.

         (e) All conditions set forth in Section 2.2 as to the issuance of a
Letter of Credit have been satisfied.

                                     Very truly yours,

                                     NAVIGANT INTERNATIONAL, INC.

                                     By:_________________________________
                                     Name:
                                     Title:

                                       8
<PAGE>
 
                                  SCHEDULE 3.2

                     Form of Notice of Extension/Conversion


NationsBank, N.A.,
  as Administrative Agent for the Lenders
101 N. Tryon Street
Independence Center, 15th Floor
NC1-001-15-04
Charlotte, North Carolina  28255
Attention:  Agency Services

         Re:      Credit Agreement dated as of June 9, 1998 (as amended and
                  modified, the "CREDIT AGREEMENT") among NAVIGANT
                  INTERNATIONAL, INC., the Guarantors and Lenders identified
                  therein and NationsBank, N.A., as Administrative Agent. Terms
                  used but not otherwise defined herein shall have the meanings
                  provided in the Credit Agreement.

Ladies and Gentlemen:

         The undersigned hereby gives notice pursuant to Section 3.2 of the
Credit Agreement that it requests an extension or conversion of a Revolving Loan
outstanding under the Credit Agreement, and in connection therewith sets forth
below the terms on which such extension or conversion is requested to be made:

(A)      Date of Extension or Conversion
         (which is the last day of the
         applicable Interest Period)           ___________________________

(B)      Principal Amount of
         Extension or Conversion               ___________________________

(C)      Interest rate basis                   ___________________________

(D)      Interest Period and the
         last day thereof                      ___________________________

         In accordance with the requirements of Section 5.2 of the Credit
Agreement, the undersigned Borrower hereby certifies that:

                  (a) The representations and warranties contained in the Credit
         Agreement and the other Credit Documents are true and correct in all
         material respects as of the date of this request, and will be true and
         correct after giving effect to the requested Extension of Credit
         (except for those which expressly relate to an earlier date).

                  (b) No Default or Event of Default exists, or will exist after
         giving effect to the requested Extension of Credit.

                                       9
<PAGE>
 
                  (c) As to any Credit Party, no involuntary action has been
         commenced under applicable bankruptcy, insolvency or other similar law
         in effect, or any case, proceeding or other action for the appointment
         of a receiver, liquidator, assignee, custodian, trustee, sequestrator
         (or similar official) as to any Credit Party or as to any substantial
         part of the property of any Credit Party or for the winding up or
         liquidation of its affairs, and remains undismissed, undischarged or
         unbonded.

                  (d) No circumstances, events or conditions have occurred since
         the date of the audited financial statements referenced in Section 6.1
         of the Credit Agreement which would have a Material Adverse Effect.


                                           Very truly yours,

                                           NAVIGANT INTERNATIONAL, INC.

                                           By:__________________________________
                                           Name:
                                           Title:

                                       10
<PAGE>
 
                              SCHEDULE 5.1(I)(V)
                              ------------------

                        Assistant Secretary's Certificate


         Pursuant to Section 5.1(i)(v) of the Credit Agreement (the "CREDIT
AGREEMENT"), dated as of June 9, 1998, among NAVIGANT INTERNATIONAL, INC., a
Delaware corporation, the Guarantors and Lenders identified therein and
NationsBank, N.A., as Administrative Agent, the undersigned
___________________________, Assistant Secretary of ____________________ (the
"CORPORATION") hereby certifies as follows:

         1. Attached hereto as Annex I is a true and complete copy of
resolutions duly adopted by the Board of Directors of the Corporation on
_______________________, 199_. The attached resolutions have not been rescinded
or modified and remain in full force and effect. The attached resolutions are
the only corporate proceedings of the Corporation now in force relating to or
affecting the matters referenced to therein.

         2. Attached hereto as Annex II is a true and complete copy of the By-
laws of the Corporation as in effect on the date hereof.

         3. Attached hereto as Annex III is a true and complete copy of the
Certificate of Incorporation of the Corporation and all amendments thereto as in
effect on the date hereof.

         4. The following persons are now duly elected and qualified officers of
the Corporation, holding the offices indicated, and the signature appearing
opposite his name below is his true and genuine signature, and such officer is
duly authorized to execute and deliver on behalf of the Corporation, the Credit
Agreement, the Notes to be issued pursuant thereto and the other Credit
Documents and to act as a Responsible Officer on behalf of the Corporation under
the Credit Agreement.

NAME                   OFFICE                                SIGNATURE

                                                     ________________________

                                                     ________________________

         IN WITNESS WHEREOF, the undersigned has hereunto set his/her name and
affixed the corporate seal of the Corporation.

                                              _____________________________
                                              Assistant Secretary


Date:    _______________________, 1998

         I, _____________________, ___________________ of ____________________,
hereby certify that _____________________, whose genuine signature appears
above, is, and has been at all times since ______________________, a duly
elected, qualified and acting ____________________ of _________________________.

                                       11
<PAGE>
 
                                            _______________________________ of
                                            ____________________________________

                                            ______________________________, 1998

                                       12
<PAGE>

                                 SCHEDULE 6.6
                                 ------------

                        Description of Legal Proceedings

                                       13
<PAGE>

                                 SCHEDULE 6.8
                                 ------------

                                 Existing Liens

                                       14
<PAGE>

                                 SCHEDULE 6.14
                                 -------------

                                 Subsidiaries

                                       15
<PAGE>
 
                                SCHEDULE 7.2(B)
                                ---------------

                    Form of Officer's Compliance Certificate

         This Certificate is delivered in accordance with the provisions of
Section 7.2(b) of that Credit Agreement dated as of June 9, 1998 (as amended,
modified and supplemented, the "CREDIT AGREEMENT") among NAVIGANT INTERNATIONAL,
INC., a Delaware corporation, the Guarantors and Lenders identified therein, and
NationsBank, N.A., as Administrative Agent. Terms used but not otherwise defined
herein shall have the same meanings provided in the Credit Agreement.

         The undersigned, being a Responsible Officer of NAVIGANT INTERNATIONAL,
INC., a Delaware corporation, hereby certifies, in my official capacity and not
in my individual capacity, that to the best of my knowledge and belief:

         (a) the financial statements accompanying this Certificate fairly
present the financial condition of the parties covered by such financial
statements in all material respects;

         (b) during the period the Credit Parties have observed or performed all
of their covenants and other agreements in all material respects, and satisfied
in all material respects every material condition, contained in this Credit
Agreement to be observed, performed or satisfied by them;

         (c) the undersigned has no actual knowledge of any Default or Event of
Default; and

         (d) detailed calculations demonstrating compliance with the financial
covenants set out in Section 7.9 of the Credit Agreement accompanying this
Certificate.

         This the _______________ day of ________________________, 199_.

                                          NAVIGANT INTERNATIONAL, INC.

                                          By:___________________________________
                                          Name:
                                          Title:

                                       16
<PAGE>

                      ATTACHMENT TO OFFICER'S CERTIFICATE
                      -----------------------------------

                       Computation of Financial Covenants

                                       17
<PAGE>
 
                                Schedule 7.11-1
                                ---------------

                           Form of Joinder Agreement

         THIS JOINDER AGREEMENT (the "Agreement"), dated as of
                                      ---------
___________________, 199_, is by and between _______________________, a
__________________ (the "Applicant Guarantor"), and NATIONSBANK, N.A., in its
                         -------------------
capacity as Administrative Agent under that certain Credit Agreement dated as of
June 9, 1998 (as amended and modified, the "Credit Agreement") by and among
                                            ----------------
NAVIGANT INTERNATIONAL, INC., a Delaware corporation, the Guarantors and Lenders
identified therein and NationsBank, N.A., as Administrative Agent. All of the
defined terms in the Credit Agreement are incorporated herein by reference.

         The Applicant Guarantor has indicated its desire to become a Guarantor
or is required by the terms of Section 7.11 of the Credit Agreement to become a
Guarantor under the Credit Agreement.

         Accordingly, the Applicant Guarantor hereby agrees as follows with the
Administrative Agent for the benefit of the Lenders:

         1. The Applicant Guarantor hereby acknowledges, agrees and confirms
that, by its execution of this Agreement, the Applicant Guarantor will be deemed
to be a party to the Credit Agreement and a "Guarantor" for all purposes of the
Credit Agreement and the other Credit Documents, and shall have all of the
obligations of a Guarantor thereunder as if it had executed the Credit Agreement
and the other Credit Documents. The Applicant Guarantor agrees to be bound by
all of the terms, provisions and conditions contained in the Credit Documents,
including without limitation (i) all of the affirmative and negative covenants
set forth in Sections 7 and 8 of the Credit Agreement and (ii) all of the
undertakings and waivers set forth in Section 4 of the Credit Agreement. Without
limiting the generality of the foregoing terms of this paragraph 1, the
Applicant Guarantor hereby (A) jointly and severally together with the other
Guarantors, guarantees to each Lender and the Administrative Agent as provided
in Section 4 of the Credit Agreement, the prompt payment and performance of the
Guaranteed Obligations in full when due (whether at stated maturity, as a
mandatory prepayment, by acceleration, as a mandatory cash collateralization or
otherwise) strictly in accordance with the terms thereof, (B) agrees that if any
of the Guaranteed Obligations are not paid or performed in full when due
(whether at stated maturity, as a mandatory prepayment, by acceleration, as a
mandatory cash collateralization or otherwise), the Applicant Guarantor will,
jointly and severally together with the other Guarantors, promptly pay and
perform the same, without any demand or notice whatsoever, and that in the case
of any extension of time of payment or renewal of any of the Guaranteed
Obligations, the same will be promptly paid in full when due (whether at
extended maturity, as a mandatory prepayment, by acceleration, as a mandatory
cash collateralization or otherwise) in accordance with the terms of such
extension or renewal, (C) grants to the Administrative Agent a security interest
in its Collateral as referred in, and pursuant to the terms of, the Security
Agreement, and (D) pledges and grants a security interest to the Administrative
Agent in the Pledged Stock identified in Schedule A attached and the other
                                         ----------
Collateral as referred in, and pursuant to the terms of, the Pledge Agreement.

         2. The Applicant Guarantor acknowledges and confirms that it has
received a copy of the Credit Agreement and the Schedules and Exhibits thereto.
The information on the Schedules to the Credit Agreement, the Security Agreement
and the Pledge Agreement are amended to provide the information shown on the
attached Schedule A.
         ----------

                                       18
<PAGE>
 
         3. The Applicant Guarantor hereby waives acceptance by the
Administrative Agent and the Lenders of the guaranty by the Applicant Guarantor
under Section 4 of the Credit Agreement upon the execution of this Joinder
Agreement by the Applicant Guarantor.

         4. This Agreement may be executed in two or more counterparts, each of
which shall constitute an original but all of which when taken together shall
constitute one contract.

         5. This Agreement shall be governed by and construed and interpreted in
accordance with the laws of the State of North Carolina.

         IN WITNESS WHEREOF, the Applicant Guarantor has caused this Joinder
Agreement to be duly executed by its authorized officers, and the Administrative
Agent, for the benefit of the Lenders, has caused the same to be accepted by its
authorized officer, as of the day and year first above written.

                                   APPLICANT GUARANTOR

                                   By:  ______________________________
                                   Name:
                                   Title:

                                   Address for Notices:

                                   Attn:
                                   Telephone:
                                   Telecopy:

                                   Acknowledged and accepted:

                                   NATIONSBANK, N.A., as Administrative Agent

                                   By:  ______________________________
                                   Name:
                                   Title:

                                       19
<PAGE>
 
                                                            Schedule A
                                                            ----------
                                                                to
                                                         Joinder Agreement


Schedule 1 to Security Agreement
- --------------------------------

<TABLE> 
<CAPTION> 
                                    Address for               Chief Executive              Locations of                   Record
      Applicant Guarantor             Notices                     Office                    Collateral                    Owner 
      -------------------             -------                     ------                    ----------                    -----
      <S>                           <C>                       <C>                          <C>                            <C> 
</TABLE> 

Schedule 1 Po Aledge agreement
- ------------------------------

<TABLE> 
<CAPTION> 
      Pledgor/Applicant Guarantor               Issuer            Class       Cert. No.        No. Shares           Percent
      ---------------------------               ------            -----       ---------        ----------           -------
      <S>                                       <C>               <C>         <C>              <C>                  <C>  
</TABLE> 
<PAGE>
 
                                 Schedule 8.1
                                 ------------

                                 Indebtedness
                                 ------------
<PAGE>
 
                                 Schedule 8.5
                                 ------------

                             Existing Investments
                             --------------------
<PAGE>
 
                                 Schedule 11.1
                                 -------------

                             Lenders and Addresses

                                               Notice Address
                                               -------------- 

NationsBank, N.A.                              NationsBank, N.A.
                                               101 N. Tryon Street
                                               Independence Center, 15th Floor
                                               Agency Services
                                               Charlotte, NC  28255
                                               ATTN: Ret Taylor

                                               with a copy to:

                                               NationsBank, N.A.
                                               Corporate Finance Group
                                               6610 Rockledge Drive
                                               MD2-600-06-13
                                               Bethesda, MD  20817-1876
                                               ATTN:  Michael R. Heredia

U.S. Bank National Association                 U.S. Bank National Association
                                               8401 E. Belleview Avenue
                                               Denver, Colorado  80237
                                               ATTN:  George E. Adams
<PAGE>
 
                               Schedule 11.3(b)
                               ----------------

                       Form of Assignment and Acceptance

         THIS ASSIGNMENT AND ACCEPTANCE dated as of , 199_ is entered into
between THE LENDER IDENTIFIED ON THE SIGNATURE PAGES AS THE "ASSIGNOR" (the
"Assignor") and THE PARTIES IDENTIFIED ON THE SIGNATURE PAGES AS "ASSIGNEES"
 --------
("Assignee").
  --------

         Reference is made to that Credit Agreement dated as of June 9, 1998 (as
amended and modified, the "Credit Agreement") among NAVIGANT INTERNATIONAL,
                           ----------------
INC., a Delaware corporation (the "Borrower"), the Guarantors and Lenders
                                   --------
identified therein and NationsBank, N.A., as Administrative Agent. Terms defined
in the Credit Agreement are used herein with the same meanings.

         1.  The Assignor hereby sells and assigns, without recourse, to the
Assignees, and the Assignees hereby purchase and assume, without recourse, from
the Assignor, effective as of the Effective Date shown below, those rights and
interests of the Assignor under the Credit Agreement identified below (the
"Assigned Interests"), including the Obligations and Commitments relating
 ------------------
thereto, together with unpaid interest and fees relating thereto accruing from
the Effective Date. The Assignor represents and warrants that it owns interests
assigned hereby free and clear of liens, encumbrances or other claims. Each of
the Assignees represents that it is an Eligible Assignee within the meaning of
the term in the Credit Agreement. The Assignor and each of the Assignees hereby
makes and agrees to be bound by all the representations, warranties and
agreements set forth in Section 11.3 of the Credit Agreement, a copy of which
has been received by each such party. From and after the Effective Date (i) each
Assignee, if it is not already a Lender under the Credit Agreement, shall be a
party to and be bound by the provisions of the Credit Agreement and, to the
extent of the interests assigned by this Assignment and Acceptance, have the
rights and obligations of a Lender thereunder and (ii) each Assignor shall, to
the extent of the interests assigned by this Assignment and Acceptance,
relinquish its rights and be released from its obligations under the Credit
Agreement (other than the rights of indemnification referenced in Section 11.9
of the Credit Agreement). Schedule 2.1(A) is deemed modified and amended to the
                          ---------------
extent necessary to give effect to this Assignment.

         2.  This Assignment and Acceptance shall be governed by and construed
in accordance with the laws of the State of North Carolina.

         3.  Terms of Assignment

         (a) Date of Assignment:                         _______________, 199__
         (b) Legal Name of Assignor:                     SEE SIGNATURE PAGE
         (c) Legal Name of Assignee:                     SEE SIGNATURE PAGE
         (d) Effective Date of Assignment:               ______________, 199__

See Schedule I attached for a description of the Loans and Obligations and
    ----------
Commitments (and the percentage interests therein and relating thereto) which
are the subject of this Assignment and Acceptance.

         4.  The fee payable to the Paying Agent in connection with this
Assignment is enclosed.
<PAGE>
 
         IN WITNESS WHEREOF, the parties hereto have caused the execution of
this instrument by their duly authorized officers as of the date first above
written.

         ASSIGNOR:                                   ASSIGNEE:
         --------                                    --------

         By:________________________         By:______________________
         Name:                               Name:
         Title:                              Title:

                                             Address for Notices:
                                             -------------------


ACKNOWLEDGMENT AND CONSENT
- --------------------------

NATIONSBANK, N.A.                            NAVIGANT INTERNATIONAL, INC.
as Administrative Agent


         By:________________________         By:______________________
         Name:                               Name:
         Title:                              Title:
<PAGE>
 
                                  SCHEDULE I
                                  ----------
                         TO ASSIGNMENT AND ACCEPTANCE
                         NAVIGANT INTERNATIONAL, INC.

                      REVOLVING LOANS PRIOR TO ASSIGNMENT

<TABLE> 
<CAPTION> 
                          Revolving                Revolving                Revolving               
                          Committed               Commitment                  Loans                 
                           Amount                 Percentage               Outstanding              
                           ------                 ----------               -----------              
                     <S>                      <C>                      <C>     
     ASSIGNOR                                                                                       
     --------                                                                                       
                                                                                                    
                                                                                                    
     ASSIGNEES                                                                                      
     ---------                                                                                      
                                                                                                    
                                                                                                    
                     --------------------     --------------------     --------------------          
                     $                                                 $         
</TABLE> 
<PAGE>
 
                   REVOLVING LOANS SUBJECT TO THIS ASSIGNMENT

<TABLE>
<CAPTION> 
                                  Revolving                Revolving                Revolving
                                  Committed               Commitment                  Loans
                                   Amount                 Percentage               Outstanding
                                   ------                 ----------               -----------
                             <S>                      <C>                      <C>   
     ASSIGNOR
     --------


     ASSIGNEES
     ---------


                             --------------------     --------------------     --------------------
                             $                                                 $
</TABLE> 
<PAGE>
 
                                  SCHEDULE I
                                  ----------
                         TO ASSIGNMENT AND ACCEPTANCE
                         NAVIGANT INTERNATIONAL, INC.

                       REVOLVING LOANS AFTER ASSIGNMENT

<TABLE> 
<CAPTION> 
                                  Revolving                Revolving                Revolving
                                  Committed               Commitment                  Loans
                                   Amount                 Percentage               Outstanding
                                   ------                 ----------               -----------
                             <S>                      <C>                      <C>   
     ASSIGNOR
     --------


     ASSIGNEES
     ---------


                             --------------------     --------------------     --------------------
                             ---                      ---                      ---
                             $                                                 $
</TABLE> 

<TABLE> <S> <C>

<PAGE>
<ARTICLE>                                           5
<MULTIPLIER>                                    1,000
       
<S>                                        <C>
<PERIOD-TYPE>                                     YEAR
<FISCAL-YEAR-END>                          APR-25-1998
<PERIOD-START>                             APR-27-1997
<PERIOD-END>                               APR-25-1998
<CASH>                                           8,217
<SECURITIES>                                         0
<RECEIVABLES>                                   21,663
<ALLOWANCES>                                       377
<INVENTORY>                                          0
<CURRENT-ASSETS>                                32,302
<PP&E>                                          25,026
<DEPRECIATION>                                   6,668
<TOTAL-ASSETS>                                 138,752
<CURRENT-LIABILITIES>                           20,422
<BONDS>                                              0
                                0
                                          0
<COMMON>                                        95,595
<OTHER-SE>                                       6,444
<TOTAL-LIABILITY-AND-EQUITY>                   138,752
<SALES>                                        120,424
<TOTAL-REVENUES>                               120,424
<CGS>                                           69,643
<TOTAL-COSTS>                                   40,884
<OTHER-EXPENSES>                                 2,353
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                 695
<INCOME-PRETAX>                                  7,495
<INCOME-TAX>                                     4,081
<INCOME-CONTINUING>                              3,377
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                     3,377
<EPS-PRIMARY>                                     0.28
<EPS-DILUTED>                                     0.28
        

</TABLE>


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