UNITED ROAD SERVICES INC
10-Q, 1999-11-15
AUTOMOTIVE REPAIR, SERVICES & PARKING
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================================================================================

                UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                              WASHINGTON, DC 20549
                                    FORM 10-Q

(MARK)
   [X]             QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D)
                         OF THE SECURITIES EXCHANGE ACT
                     OF 1934 FOR THE QUARTERLY PERIOD ENDED
                               SEPTEMBER 30, 1999



                                       OR

   [  ]      TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (D) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

            FOR THE TRANSITION PERIOD FROM __________ TO ____________

                        COMMISSION FILE NUMBER 000-24019

                           UNITED ROAD SERVICES, INC.
                           --------------------------
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)


                     DELAWARE                                94-3278455
                     --------                                ----------
          (STATE OR OTHER JURISDICTION OF                 (I.R.S. EMPLOYER
          INCORPORATION OR ORGANIZATION)                 IDENTIFICATION NO.)

              17 COMPUTER DRIVE WEST
                 ALBANY, NEW YORK                               12205
                 ----------------                               -----
     (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES)                (ZIP CODE)

REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE:  (518) 446-0140

     INDICATE BY CHECK MARK WHETHER THE REGISTRANT (1) HAS FILED ALL REPORTS
REQUIRED TO BE FILED BY SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF
1934 DURING THE PRECEDING 12 MONTHS (OR FOR SUCH SHORTER PERIOD THAT THE
REGISTRANT WAS REQUIRED TO FILE SUCH REPORTS), AND (2) HAS BEEN SUBJECT TO
FILING REQUIREMENTS FOR THE PAST 90 DAYS.

                                              YES  X                 NO
                                                  ---                   ---

     As of October 31, 1999, the registrant had 17,839,090 shares of common
stock issued and outstanding.








================================================================================



<PAGE>



                           UNITED ROAD SERVICES, INC.
           FORM 10-Q FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 1999



                  INDEX                                                    PAGE

PART I.  - FINANCIAL INFORMATION

         Item 1   Condensed Consolidated Financial Statements
                  Condensed Consolidated Balance Sheets as of
                      September 30, 1999 and December 31, 1998                3

                  Condensed Consolidated Statements of Operations
                      For the Three and Nine Months Ended
                      September 30, 1999 and September 30, 1998               4

                  Condensed Consolidated Statements of Cash Flows for
                      the Nine Months Ended September 30, 1999 and
                      September 30, 1998                                      5

                  Notes to Condensed Consolidated Financial Statements        7

         Item 2   Management's Discussion and Analysis of Financial
                      Condition and Results of Operations                     13

         Item 3   Quantitative and Qualitative Disclosures about Market Risk  21

PART II. - OTHER INFORMATION


         Item 2   Changes in Securities and Use of Proceeds                   22

         Item 3   Defaults under Senior Securities                            22

         Item 5 Other Information                                             22

         Item 6   Exhibits and Reports on Form 8-K                            22

SIGNATURES                                                                    24




<PAGE>

<TABLE>

                   UNITED ROAD SERVICES, INC. AND SUBSIDIARIES
                      CONDENSED CONSOLIDATED BALANCE SHEETS
                      (IN THOUSANDS, EXCEPT SHARE AMOUNTS)
<CAPTION>

ASSETS                                                               SEPTEMBER 30, 1999     DECEMBER 31, 1998
                                                                     ------------------     -----------------
<S>                                                                         <C>                  <C>
 CURRENT ASSETS:                                                           (Unaudited)

         Cash and cash equivalents                                          $  3,395             3,381
         Trade receivables, net of allowance for doubtful
         accounts of $2,281 and $1,132, at September 30, 1999
         and December 31, 1998, respectively                                  27,454            16,440
         Other receivables                                                       588             1,495
         Prepaid income taxes                                                  2,299               465
         Prepaid expenses and other current assets                             2,179             1,752
         Current portion of rights to equipment under finance contracts          492               547
                                                                            --------          --------
                  Total current assets                                        36,407            24,080
 Vehicles and equipment, net                                                  81,683            46,814
 Rights to equipment under finance contracts, excluding current portion        1,614             2,025
 Deferred financing costs, net                                                 4,578             3,552
 Goodwill, net                                                               218,321           171,953
 Deferred tax asset                                                            3,506              --
 Other non-current assets                                                         15               308
                                                                            --------          --------
                  Total assets                                              $346,124           248,732
                                                                            ========          ========

LIABILITIES AND STOCKHOLDERS' EQUITY

 CURRENT LIABILITIES:
         Current installments of obligations under capital leases           $    335               338
         Current installments of obligations for equipment under
                  finance contracts                                              492               547
         Notes payable                                                            11                17
         Borrowings under credit facility                                     50,650              --
         Accounts payable                                                      7,120             6,904
         Accrued expenses                                                      8,685             4,690
         Due to related parties                                                   65             2,254
                                                                            --------          --------
                  Total current liabilities                                   67,358            14,750
 Obligations under capital leases, excluding current installments                458               698
 Obligations for equipment under finance contracts, excluding
                  current installments                                         1,614             2,025
 Long-term debt                                                               79,292            62,532
 Deferred income taxes                                                        10,547             4,961
                                                                            --------          --------
                  Total liabilities                                          159,269            84,966
                                                                            --------          --------

 STOCKHOLDERS' EQUITY:
         Preferred stock; 5,000,000 shares authorized; no shares
                  issued or outstanding                                         --                --
         Common stock, $0.001 par value; 35,000,000 shares
                  authorized; 17,839,090 and 15,707,085
                  shares issued and outstanding at September 30, 1999
                  and December 31, 1998, respectively                             18                16
         Additional paid-in capital                                          183,826           159,532
         Retained earnings                                                     3,011             4,218
                                                                            --------          --------
                  Total stockholders' equity                                 186,855           163,766
                                                                            --------          --------
                  Total liabilities and stockholders' equity                $346,124           248,732
                                                                            ========          ========


                 See accompanying notes to condensed consolidated  financial statements.

</TABLE>


<PAGE>

<TABLE>

                   UNITED ROAD SERVICES, INC. AND SUBSIDIARIES
                 CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
                                   (UNAUDITED)
<CAPTION>


                                                                    THREE MONTHS ENDED             NINE MONTHS ENDED
                                                                      SEPTEMBER 30,                  SEPTEMBER 30,
                                                                   1999           1998             1999            1998
                                                                   ----           ----             ----            ----


<S>                                                              <C>             <C>             <C>          <C>
NET REVENUE                                                      $ 64,150        36,374          189,085      44,842

Cost of revenue                                                    50,207        25,867          140,191      31,343
Amortization of goodwill                                            1,472           694            4,266         883
Depreciation                                                        2,579           969            6,543       1,308
Selling, general and administrative expenses                       10,397         4,738           27,970       6,875
Special charges                                                     1,138          --              1,873        --
                                                                 --------      --------         --------    --------
         Income (loss) from operations                             (1,643)        4,106            8,242       4,433

OTHER INCOME (EXPENSE):

Interest income                                                         3           138               12         615
Interest expense (includes $624 of deferred financing
   costs written off for the periods ended September 30, 1999)     (3,353)         (412)          (7,984)       (526)
Other                                                                  (7)           61             (137)       (112)
                                                                 --------      --------         --------    --------
         Income (loss) before income taxes                         (5,000)        3,893              133       4,410

INCOME TAX (BENEFIT) EXPENSE                                       (1,313)        1,923            1,340       2,215
                                                                 --------      --------         --------    --------

         Net income (loss)                                       $ (3,687)        1,970           (1,207)      2,195
                                                                 ========      ========         ========    ========

PER SHARE AMOUNTS:

         Basic earnings (loss)                                   $   (.22)          .14             (.07)        .25
                                                                 ========      ========         ========    ========

         Diluted earnings (loss)                                 $   (.22)          .14             (.07)        .25
                                                                 ========      ========         ========    ========




















                         See accompanying notes to condensed consolidated financial statements.

</TABLE>

<PAGE>

<TABLE>

                   UNITED ROAD SERVICES, INC. AND SUBSIDIARIES
                 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)
                                   (UNAUDITED)
                                NINE MONTHS ENDED
<CAPTION>

                                                                                                    SEPTEMBER 30,
                                                                                              1999             1998
                                                                                              -----            ----

<S>                                                                                         <C>                <C>
 NET INCOME (LOSS)                                                                          $ (1,207)          2,195
Adjustments to reconcile net income (loss) to net cash provided
     by operating activities:
         Depreciation                                                                          6,543           1,308
         Amortization of goodwill                                                              4,266             883
         Amortization of deferred financing costs                                              1,120              96
         Provision for doubtful accounts                                                       1,333            --
         Deferred income taxes                                                                 2,080             516
         Interest expense, paid-in-kind                                                        4,060            --
         Loss on sale of vehicles and equipment, net                                             200            --

         Changes in operating assets and liabilities, net of effects of
              acquisitions:
                    Increase in trade receivables                                             (6,125)         (3,994)
                    Decrease (increase) in other receivables                                   1,238           1,081
                    Decrease in prepaid expenses and
                        other current assets                                                      96              79
                    Increase in other non-current assets                                         293            (186)
                    Increase (decrease) in accounts payable                                   (2,602)          2,367
                    Increase in accrued expenses                                               2,329            (127)
                    Increase (decrease) in income taxes payable                               (2,605)            616
                                                                                            --------        --------
                        Net cash provided by operating activities                             11,019           4,834
                                                                                            --------        --------

INVESTING ACTIVITIES:
     Acquisitions, net of cash acquired                                                      (37,774)        (95,336)
     Deposit on vehicles                                                                      (1,674)           --
     Purchases of vehicles and equipment                                                     (16,034)         (5,127)
     Proceeds from sale of vehicles and equipment                                                711            --
     Increase (decrease) amounts payable to related parties                                   (2,221)          2,106
                                                                                            --------        --------
                        Net cash used in investing activities                                (56,992)        (98,357)
                                                                                            --------        --------

FINANCING ACTIVITIES:
     Proceeds from issuance of common stock, net of registration costs                          (313)         90,982
     Proceeds from issuance of convertible subordinated debentures                            31,500            --
     Borrowings on revolving credit facility                                                  65,850          26,000
     Repayments of revolving credit facility                                                 (34,000)           --
     Payments of deferred financing costs                                                     (2,146)           (622)
     Payments on long-term debt and capital leases assumed
         in acquisitions                                                                     (14,904)        (20,597)
                                                                                            --------        --------
                        Net cash provided by financing activities                             45,987          95,763
                                                                                            --------        --------

Increase in cash and cash equivalents                                                             14           2,240
Cash and cash equivalents at beginning of period                                              3 ,381              50
                                                                                            --------        --------
Cash and cash equivalents at end of period                                                  $  3,395           2,290
                                                                                            ========        ========


                                   (continued)

<PAGE>


                   UNITED ROAD SERVICES, INC. AND SUBSIDIARIES
           CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS, CONTINUED
                                 (IN THOUSANDS)
                                   (UNAUDITED)


                                                                                               NINE MONTHS ENDED
                                                                                                 SEPTEMBER 30,
                                                                                               1999            1998
                                                                                             --------        --------

SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
     Cash paid during the period for:
<S>                                                                                         <C>                  <C>
                  Interest                                                                  $  2,516             169
                                                                                            ========        ========
                  Income taxes                                                              $  1,870            --
                                                                                            ========        ========

SUPPLEMENTAL DISCLOSURE OF NON-CASH INVESTING AND FINANCING ACTIVITY:
                  Issuance of common stock for acquisitions                                 $ 24,609          54,215
                                                                                            ========        ========
                  Warrant issued to lender as partial loan fee                              $   --               471
                                                                                            ========        ========





































                         See accompanying notes to condensed consolidated financial statements.

</TABLE>

<PAGE>


                           UNITED ROAD SERVICES, INC.
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                   (UNAUDITED)
                               SEPTEMBER 30, 1999

(1) SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

         (a) INTERIM FINANCIAL STATEMENTS

                  The unaudited condensed consolidated financial statements have
                  been prepared pursuant to the rules and regulations of the
                  Securities and Exchange Commission (the "SEC"). Certain
                  information and footnote disclosures, normally included in
                  annual consolidated financial statements prepared in
                  accordance with generally accepted accounting principles, have
                  been condensed or omitted pursuant to those rules and
                  regulations, although the Company believes that the
                  disclosures made are adequate to make the information
                  presented not misleading. In the opinion of management, all
                  adjustments, consisting only of normal recurring adjustments,
                  necessary to fairly present the financial position, results of
                  operations and cash flows have been included. The results of
                  operations for the interim periods are not necessarily
                  indicative of the results for the entire fiscal year.

                  It is suggested that these condensed consolidated financial
                  statements be read in conjunction with the audited
                  consolidated financial statements and notes thereto included
                  in United Road Services, Inc.'s Annual Report on Form 10-K for
                  the year ended December 31, 1998, as filed with the SEC.

         (b) ORGANIZATION AND BUSINESS

                  United Road Services, Inc., a Delaware corporation (the
                  "Company"), was formed in July 1997 to become a leading
                  provider of transport, towing and recovery services. As such,
                  it has a limited combined operating history and its future
                  success is dependent upon a number of factors which include,
                  among others, the ability to successfully integrate acquired
                  operations, the ability to achieve administrative and
                  operating cost savings, the availability of capital to finance
                  its operations, and the ability to attract and retain quality
                  management.

                  From inception through September 30, 1999, the Company has
                  acquired 56 businesses (the "Acquisitions"), seven of which
                  (the "Founding Companies") were acquired on May 6, 1998
                  simultaneously with the consummation of an initial public
                  offering (the "Offering") of the Company's common stock (the
                  "Common Stock"). All of these Acquisitions were accounted for
                  utilizing the purchase method of accounting.

         (c) BASIS OF PRESENTATION

                  The accompanying condensed consolidated financial statements
                  include the accounts of the Company and its subsidiaries. The
                  results of operations of the Acquisitions have been included
                  in the Company's results of operations from their respective
                  acquisition dates. All significant intercompany transactions
                  have been eliminated in consolidation.

         (d) USE OF ESTIMATES

                  Management of the Company has made a number of estimates and
                  assumptions relating to the reporting of assets and
                  liabilities and the disclosure of contingent assets and
                  liabilities to prepare these unaudited interim consolidated
                  financial statements in conformity with generally accepted
                  accounting principles. Actual results could differ from those
                  estimates.



<PAGE>


                           UNITED ROAD SERVICES, INC.
         NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS, CONTINUED
                                   (UNAUDITED)


 (1) CONTINUED

         (e) PER SHARE AMOUNTS

                  Basic earnings (loss) per share is computed by dividing income
                  (loss) available to common stockholders by the weighted
                  average number of common shares outstanding for the period.
                  Diluted earnings (loss) per share reflects the potential
                  dilution that could occur if securities or other contracts to
                  issue common stock were exercised or converted into common
                  stock or resulted in the issuance of common stock that shared
                  in the earnings (loss) of the Company (such as stock options,
                  warrants and convertible subordinated debentures).

         THE FOLLOWING TABLE PROVIDES CALCULATIONS OF BOTH BASIC AND DILUTED
EARNINGS (LOSS) PER SHARE:

<TABLE>

         THREE MONTHS ENDED SEPTEMBER 30, 1999
         -------------------------------------

                                                                                               WEIGHTED            PER
                                                                              NET              AVERAGE            SHARE
                                                                         INCOME (LOSS)          SHARES           AMOUNTS
                                                                         -------------          ------           -------

                  <S>                                                  <C>                   <C>                <C>
                  Basic                                                $ (3,687,000)         17,089,000         $ (.22)
                                                                        ============         ==========          ======
                  Diluted                                              $ (3,687,000)         17,089,000         $ (.22)
                                                                        ============         ==========          ======

         THREE MONTHS ENDED SEPTEMBER 30, 1998
         -------------------------------------

                                                                                               WEIGHTED            PER
                                                                              NET              AVERAGE            SHARE
                                                                             INCOME             SHARES           AMOUNTS
                                                                             ------             ------           -------

                  <S>                                                  <C>                   <C>                <C>
                  Basic                                                  $ 1,970,000         14,079,898        $    .14
                                                                          ==========         ==========         =======
                  Diluted                                                $ 1,970,000         14,267,622        $    .14
                                                                          ==========         ==========         =======

         NINE MONTHS ENDED SEPTEMBER 30, 1999
         ------------------------------------

                                                                                               WEIGHTED            PER
                                                                              NET              AVERAGE            SHARE
                                                                         INCOME (LOSS)          SHARES           AMOUNTS
                                                                         -------------          ------           -------

                  <S>                                                  <C>                   <C>                <C>
                  Basic                                                $ (1,207,000)         16,882,451      $    (.07)
                                                                        ============         ==========       =========
                  Diluted                                              $ (1,207,000)         16,882,451      $    (.07)
                                                                        ============         ==========       =========

         NINE MONTHS ENDED SEPTEMBER 30, 1998
         ------------------------------------

                                                                                               WEIGHTED            PER
                                                                              NET              AVERAGE            SHARE
                                                                             INCOME             SHARES           AMOUNTS
                                                                             ------             ------           -------

                  <S>                                                  <C>                   <C>                <C>
                  Basic                                                  $ 2,195,000          8,799,686        $    .25
                                                                          ==========          =========         =======
                  Diluted                                                $ 2,195,000          8,937,442        $    .25
                                                                          ==========          =========         =======


</TABLE>

<PAGE>


                           UNITED ROAD SERVICES, INC.
         NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS, CONTINUED
                                   (UNAUDITED)


                  The impact of the Company's outstanding stock options,
                  warrants, convertible subordinated debentures and shares held
                  in escrow has been excluded at September 30, 1999, as the
                  effect would be antidilutive.

         (f) IMPACT OF RECENTLY ISSUED ACCOUNTING STANDARDS

                  In June 1998, the Financial Accounting Standards Board issued
                  Statement No. 133, Accounting for Derivative Instruments and
                  Hedging Activities, which established accounting and reporting
                  standards for derivative instruments, including certain
                  derivative instruments embedded in other contracts, and for
                  hedging activities. Statement No. 133 has subsequently been
                  amended by Financial Accounting Standards Board Statement No.
                  137 which delays the effective date for implementation of
                  Statement No. 133 until fiscal quarters of fiscal years
                  beginning after June 15, 2000. Management is currently
                  evaluating the impact of Statement No. 133 on the Company's
                  consolidated financial statements.

         (g) RECLASSIFICATIONS

                  Certain reclassifications of the prior period unaudited
                  interim consolidated financial statements have been made to
                  conform to the current period presentation.

(2) STOCKHOLDERS' EQUITY

         During the period from January 1, 1999 to September 30, 1999, the
         Company acquired 15 businesses using a combination of Common Stock and
         cash. The total number of shares issued in connection with these
         acquisitions was 2,083,287, valued at $32.8 million.

(3) DUE TO RELATED PARTIES

         The Company is obligated to make certain earn-out payments to the
         former owners of the Founding Companies and one other acquired company.
         For each of the years 1998 through 2002, the Company will be required
         to make an earn-out payment to the former owners of each of these
         companies that achieves certain net revenue targets. The net revenue
         target for 1998 was generally 110% of 1997 net revenue of the
         particular company, and for the years 1999 through 2002 the net revenue
         target is 110% of the greater of the prior year's actual net revenue or
         target net revenue. If the net revenue target is achieved for a
         particular year, an initial payment, generally equal to 5% of the
         excess of actual net revenue over the net revenue target, is due. In
         addition, upon achievement of the net revenue target for a particular
         year, subsequent and equal payments will also be due for each year
         through 2002, provided that the actual net revenue for the respective
         subsequent year exceeds the actual net revenue for the year that the
         net revenue target was first achieved. At December 31, 1998, the
         Company recorded additional goodwill and a liability within accrued
         expenses on the accompanying condensed consolidated balance sheets in
         the amount of $362,000 to reflect earn-out payments due. There were no
         earnout payments due at September 30, 1999.

(4) DEBT

         As of September 30, 1999, the Company had a total of $54.2 million,
         including letters of credit of $3.5 million, outstanding under its
         revolving credit facility (the "Credit Facility"). As of the end of the
         third quarter of 1999, the Company was in violation of the covenants in
         the Credit Facility relating to minimum consolidated net income and
         minimum ratio of net income plus interest, tax and rental expense to
         interest expense plus rental expense. In November 1999, the Company
         received a temporary waiver of these defaults through February 29, 2000
         (at which time there will be an immediate event of default and, absent
         a further waiver or amendment, all amounts due thereunder will be
         subject to acceleration at the banks' discretion). Based upon
         discussions with the banks, the Company does not expect the banks to
         accelerate repayment of outstanding balances under the Credit Facility.
         However, pending resolution of this matter and as required by generally
         accepted accounting principles, outstanding borrowings under the Credit
         Facility have been classified as a current liability in the Company's
         September 30, 1999 condensed consolidated balance sheet.


<PAGE>


                           UNITED ROAD SERVICES, INC.
         NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS, CONTINUED
                                   (UNAUDITED)

         In connection with the November 1999 waiver, the Credit Facility was
         amended to strengthen certain financial covenants and to accommodate
         and acknowledge the recent management changes. The Company and the
         banks also agreed to decrease the commitment amount of the facility to
         $65.0 million and to decrease the amount available for borrowing to
         $58.0 million through December 31, 1999 and $55.0 million after January
         1, 2000.

         On March 16, 1999, the Company issued $31.5 million aggregate principal
         amount of the Company's 8% convertible subordinated debentures due 2008
         (the "Debentures") to Charter URS LLC ("Charterhouse"). This was the
         second closing under a Purchase Agreement with Charterhouse providing
         for the issuance of up to $75.0 million aggregate principal amount of
         Debentures. The Debentures accrue interest at the rate of 8% per annum,
         which interest is payable in additional Debentures through 2003.
         Thereafter, the Company has the option to pay interest in cash or to
         continue paying interest in additional Debentures. As of September 30,
         1999, the Company had $79.3 million aggregate principal amount of
         Debentures outstanding. Any acceleration of amounts outstanding under
         the Company's Credit Facility would constitute a default under the
         Debentures.

(5) SPECIAL CHARGES

         In September 1999, the Company recorded a special charge of $1.1
         million relating to the strategic decision not to pursue its
         acquisition program in the near term. This charge represents
         professional fees and compensation contractually required to be paid in
         connection with the termination of certain acquisition consultants.
         This compensation accrual is included in accrued expenses in the
         accompanying condensed consolidated balance sheet as of September 30,
         1999.

         In June 1999, the Company recorded a special charge of $735,000
         relating to the resignation of its then Chairman and Chief Executive
         Officer. This charge consisted of guaranteed compensation and related
         fringe benefits and is included in accrued expenses in the accompanying
         condensed consolidated balance sheet as of September 30, 1999.

(6) INTEREST EXPENSE

         In September 1999, the Company expensed $624,000 of deferred financing
         costs as a result of the termination of its $225.0 million revolving
         credit agreement. For the three and nine month periods ended September
         30, 1999, this write off has been recorded in interest expense in the
         accompanying condensed consolidated statements of operations.

(7) SEGMENT AND RELATED INFORMATION

         The Company's divisions operate under a common management structure
         that evaluates each division's performance. The Company's divisions
         have been aggregated into two reportable segments: (1) transport and
         (2) towing and recovery. The reportable segments are considered by
         management to be strategic business units that offer different services
         and each of whose respective long-term financial performance is
         affected by similar economic conditions.

         The transport segment provides transport services to a broad range of
         customers in the new and used vehicle markets. The towing and recovery
         segment provides towing, impounding and storing services for motor
         vehicles, lien sales and auto auctions of abandoned vehicles. In
         addition, the towing and recovery segment provides recovery and
         relocation services for heavy-duty commercial vehicles and construction
         equipment.

         The accounting policies of each of the segments are the same as those
         of the Company, as outlined in note 1 of the Company's Annual Report on
         Form 10-K for the year ended December 31, 1998. Certain amounts have
         been reclassified for consistent presentation. For the year ended
         December 31, 1998, the Company's first year of operations, the Company
         evaluated the performance of its operating segments based on income
         before income taxes. During the period ended September 30, 1999,
         management has determined that a more appropriate measure of the
         performance of its operating segments may be made through an evaluation
         of the Company's income from operations. Accordingly, the Company's
         summarized segment financial information is presented


<PAGE>


                           UNITED ROAD SERVICES, INC.
         NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS, CONTINUED
                                   (UNAUDITED)

          below on the basis of income from operations for the three and nine
          month periods ended September 30, 1999 and 1998. Inter-segment
          revenues and transfers are not significant

     Summarized financial information concerning the Company's reportable
segments is shown in the following tables:

<TABLE>

         THREE MONTHS ENDED SEPTEMBER 30, 1999
         -------------------------------------
                                                                            TOWING AND
                                                           TRANSPORT         RECOVERY          OTHER             TOTAL
                                                           ---------         --------          -----             -----

         <S>                                                <C>                <C>           <C>                <C>
         Net revenues from external customers               $ 38,437           25,713              -            64,150
         Cost of revenue, including depreciation              31,585           21,201              -            52,786
         Income (loss) from operations                         1,859              599        (4,101)           (1,643)


         THREE MONTHS ENDED SEPTEMBER 30, 1998
         -------------------------------------
                                                                            TOWING AND
                                                           TRANSPORT         RECOVERY          OTHER             TOTAL
                                                           ---------         --------          -----             -----

         <S>                                                <C>                <C>            <C>               <C>
          Net revenues from external customers              $ 19,705           16,669              -            36,374
          Cost of revenue, including depreciation             15,263           11,573              -            26,836
          Income from operations                               2,871            2,509        (1,274)             4,106


         NINE MONTHS ENDED SEPTEMBER 30, 1999
         ------------------------------------
                                                                            TOWING AND
                                                           TRANSPORT         RECOVERY          OTHER             TOTAL
                                                           ---------         --------          -----             -----

          <S>                                                <C>                <C>            <C>               <C>
         Net revenues from external customers              $ 115,108           73,977              -           189,085
          Cost of revenue, including depreciation             88,842           57,892              -           146,734
          Income from operations                              13,137            4,636        (9,531)             8,242

         NINE MONTHS ENDED SEPTEMBER 30, 1998
         ------------------------------------
                                                                            TOWING AND
                                                           TRANSPORT         RECOVERY          OTHER             TOTAL
                                                           ---------         --------          -----             -----

        <S>                                                <C>                <C>            <C>               <C>
          Net revenues from external customers               $ 25,160           19,682              -            44,842
         Cost of revenue, including depreciation              18,926           13,725              -            32,651
         Income from operations                                4,011            2,822        (2,400)             4,433

</TABLE>

         The following are reconciliations of the information used by the chief
         operating decision-maker to the Company's consolidated totals.

<TABLE>

                                                                                               THREE MONTHS ENDED
                                                                                                  SEPTEMBER 30,
         RECONCILIATION OF INCOME (LOSS) BEFORE INCOME TAXES:                                 1999               1998
                                                                                              ----               ----

              <S>                                                                        <C>                    <C>
              Total profit from reportable segments                                      $   2,458              5,380
              Unallocated amounts:
                    Interest expense, net                                                   (3,350)              (274)
                    Other selling, general and
                       administrative costs                                                 (4,101)            (1,274)
                    Other income (expense)                                                      (7)                61
                                                                                        -----------         ----------
              Income (loss) before income taxes                                           $ (5,000)             3,893
                                                                                           ========         ==========

</TABLE>

<PAGE>


                           UNITED ROAD SERVICES, INC.
         NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS, CONTINUED
                                   (UNAUDITED)


<TABLE>

                                                                                                NINE MONTHS ENDED
                                                                                                  SEPTEMBER 30,
         RECONCILIATION OF INCOME BEFORE INCOME TAXES:                                        1999               1998
                                                                                              ----               ----

              <S>                                                                        <C>                    <C>
              Total profit from reportable segments                                      $  17,773              6,833
              Unallocated amounts:
                  Interest income (expense), net                                            (7,972)               89
                  Other selling, general and
                      administrative costs                                                  (9,531)            (2,400)
                  Other expenses, net                                                         (137)              (112)
                                                                                          ---------        -----------
              Income before income taxes                                                 $     133              4,410
                                                                                          ==========       ===========

</TABLE>


(7) ACQUISITIONS

         On May 6, 1998, the Company acquired the seven businesses referred to
         as the Founding Companies. Between May 7, 1998 and September 30, 1999,
         the Company acquired 49 other businesses for aggregate consideration
         (excluding assumed indebtedness) of approximately $111.0 million in
         cash and 5,001,895 shares of Common Stock with a recorded value of
         $81.4 million. The acquired companies are located throughout the United
         States, with the majority located in the Western region of the country.
         These companies are engaged in the business of motor vehicle and
         equipment towing, recovery and transport services. The acquisitions
         have been accounted for using the purchase method of accounting. The
         excess of the purchase price over the fair value of the assets
         acquired, including certain direct costs associated with the
         acquisitions, of $224.3 million has been recorded as goodwill and is
         being amortized on a straight-line basis over 40 years.

         The following unaudited pro forma financial information presents the
         combined results of operations of the Company as if all the
         acquisitions that were completed through September 30, 1999 had
         occurred as of January 1, 1998, after giving effect to certain
         adjustments, including amortization of goodwill, additional
         depreciation expense, agreed-upon reductions in salaries and bonuses to
         former owners/shareholders and related income tax effects. This pro
         forma financial information does not necessarily reflect the results of
         operations that would have occurred had a single entity operated during
         such periods.



<TABLE>

                                                      NINE MONTHS ENDED            YEAR ENDED
                                                     SEPTEMBER 30, 1999         DECEMBER 31, 1998
                                                     ------------------         -----------------

<S>                                                     <C>                          <C>
Net revenue                                             $   204,224                  283,278
                                                          =========                 ========
Net  income (loss)                                      $      (450)                  15,179
                                                          ==========                ========
Basic net income (loss) per share                       $     (0.03)                    0.89
                                                          ==========                ========
Diluted net income (loss) per share                     $     (0.03)                    0.85
                                                          ==========                ========



</TABLE>


<PAGE>


ITEM 2        MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
              RESULTS OF OPERATIONS

      The following information should be read in conjunction with the unaudited
condensed consolidated financial statements and notes thereto included in Item 1
of this Quarterly Report.

CAUTIONARY STATEMENTS

      From time to time, in written reports and oral statements, management may
discuss its expectations regarding United Road Services, Inc.'s future
performance. These "forward-looking statements" are based on currently available
competitive, financial and economic data and management's operating plans and
involve risks and uncertainties that could render actual results materially
different from management's expectations. Such risks and uncertainties include,
without limitation, general economic conditions, changes in applicable
regulations, including but not limited to, various federal, state and local laws
and regulations regarding equipment, driver certification, training and
recordkeeping and workplace safety, the loss of significant customers and
contracts, risks related to the Company's ability to integrate acquired
companies, changes in the general level of demand for towing and transport
services, price changes in response to competitive factors, seasonal and
event-driven variations in the demand for towing and transport services, the
availability of capital to fund operations, including expenditures for new
equipment, and other risk factors described from time to time in the Company's
reports filed with the Securities and Exchange Commission (the "Risk Factors").
All statements herein that are not statements of historical fact are
forward-looking statements. Although management believes that the expectations
reflected in such forward-looking statements are reasonable, there can be no
assurance that those expectations will prove to have been correct. Certain other
important factors that could cause actual results to differ materially from
management's expectations ("Cautionary Statements") are disclosed in this
report. All written forward-looking statements by or attributable to management
in this report are expressly qualified in their entirety by the Risk Factors and
the Cautionary Statements. Investors must recognize that events could turn out
to be significantly different from what management currently expects.

OVERVIEW

      United Road Services, Inc. ("United Road" or the "Company") offers a broad
range of towing, recovery and transport services. These services include:
towing, impounding and storing motor vehicles; conducting lien sales and
auctions of abandoned vehicles; recovering heavy-duty commercial and
recreational vehicles; towing heavy equipment; and transporting new and used
vehicles. The Company's customers include commercial entities, such as
automobile leasing companies, insurance companies, automobile auction companies,
automobile dealers, repair shops and fleet operators; law enforcement agencies
such as police, sheriff and highway patrol departments; and individual
motorists.

      The Company derives revenue from towing and transport services based on
distance, time or fixed charges and from related impounding and storage fees. If
an impounded vehicle is not claimed within a period prescribed by law (typically
between 30 and 90 days), the Company initiates and completes lien proceedings
and the vehicle is sold at auction or to a scrap metal facility, depending on
the value of the vehicle. Depending on the jurisdiction, the Company may either
keep all the proceeds from the vehicle sales, or keep the proceeds up to the
amount of the towing and storage fees and pay the remainder to the municipality
or law enforcement agency. Services are provided in some cases under contracts
with towing and transport customers. In other cases, services are provided to
towing and transport customers without a long-term contract. The prices charged
for towing and storage of impounded vehicles for municipalities or law
enforcement agencies are limited by contractual provisions or local regulation.

      Cost of revenue consists primarily of the following: salaries and benefits
of drivers, dispatchers, supervisors and other employees; fees charged by
subcontractors; fuel; depreciation, repairs and maintenance; insurance; parts
and supplies; other vehicle expenses; and equipment rentals.

      Selling, general and administrative expenses consist primarily of the
following: compensation and benefits to sales and administrative employees; fees
for professional services; depreciation of administrative equipment and
software; advertising; and other general office expenses.

      In the case of law enforcement and private impound towing, payment is
obtained either from the owner of the impounded vehicle when the owner claims
the vehicle or from the proceeds of lien sales, scrap sales or auctions. With
respect to other operations, customers are billed upon completion of services
provided, with payment generally due within 30 days. Revenue is recognized as
follows: towing and recovery revenue is recognized at the completion of each


<PAGE>



engagement; transport revenue is recognized upon the delivery of the vehicle or
equipment to its final destination; revenue from lien sales or auctions is
recognized when title to the vehicle has been transferred; and revenue from
scrap Expenses related to the generation of revenue are recognized as incurred.

      At the time of its initial public offering in May 1998, the Company
acquired the seven Founding Companies. Between May 7, 1998 and December 31,
1998, the Company acquired a total of 34 additional towing, recovery and
transport businesses. Between January 1, 1999 and September 30, 1999, the
Company acquired 15 additional towing, recovery and transport businesses.

RESULTS OF OPERATIONS

      For the three months and nine months ended September 30, 1999, the
Company's results of operations were derived from 22 transport businesses and 34
towing and recovery businesses acquired prior to September 30, 1999. For the
three months and nine months ended September 30, 1998, the Company's results of
operations were derived from four transport businesses and eight towing and
recovery businesses acquired prior to September 30, 1998.

THREE MONTHS ENDED SEPTEMBER 30, 1999 COMPARED TO THREE MONTHS ENDED
SEPTEMBER 30, 1998

      The following tables set forth selected statement of operations data by
segment and for the Company as a whole, as well as such data as a percentage of
net revenue, for the periods indicated:

<TABLE>

                                           Three months ended September 30, 1999
                                                 (Dollars in thousands)

                                          Transport             Towing and Recovery               Total
                              -------------------------      -------------------------        ------------------
<S>                              <C>           <C>             <C>             <C>            <C>         <C>
Net revenue                      $38,437       100.0  %        $25,713         100.0  %       $64,150     100.0%
Cost of revenue, including
     depreciation                 31,585        82.2            21,201          82.5           52,786      82.3
Amortization of goodwill             791         2.1               657           2.5            1,472       2.3
Selling, general and
  administrative expenses          4,202        10.9             3,256          12.7           10,397      16.2
Special charges                        -           -                 -             -            1,138       1.8
                               ------------------------      --------------------------      ------------------
Income (loss) from operations   $   1,859        4.8  %       $     599          2.3  %         (1,643)   (2.6)
                             ==========================      ==========================
       Interest expense, net                                                                    3,350       5.2
       Other expenses, net                                                                          7         -
                                                                                             ------------------
Loss before income taxes                                                                      (5,000)     (7.8)
       Income tax benefit                                                                       1,313     (2.0)
                                                                                             ------------------
Net loss                                                                                      $(3,687)    (5.8)   %
                                                                                             ======================

</TABLE>

<TABLE>

                                          Three months ended September 30, 1998
                                                 (Dollars in thousands)

                                          Transport             Towing and Recovery               Total
                              -------------------------      -------------------------        ------------------

<S>                              <C>           <C>             <C>             <C>            <C>         <C>
Net revenue                      $19,705       100.0  %        $16,669         100.0  %       $36,374     100.0%
Cost of revenue, including
   depreciation                   15,263        77.5            11,573          69.4           26,836      73.8
Amortization of goodwill             244         1.2               446           2.7              694       1.9
Selling, general and
   administrative expenses         1,327         6.7             2,141          12.8            4,738      13.0
Special charges                        -           -                 -             -                -         -
                               ------------------------      --------------------------      ------------------
Income from operations         $   2,871        14.6  %      $   2,509          15.1  %         4,106      11.3
                               ========================      ==========================
       Interest expense, net                                                                      274       0.8
       Other income, net                                                                         (61)     (0.2)
                                                                                             ------------------
Income before income taxes                                                                      3,893      10.7
       Income tax expense                                                                       1,923       5.3
                                                                                             ------------------
Net income                                                                                    $ 1,970       5.4   %
                                                                                             ======================

</TABLE>

<PAGE>


      Net Revenue. Net revenue increased $27.8 million, or 76.4%, from $36.4
million for the three-month period ended September 30, 1998 to $64.2 million for
the three-month period ended September 30, 1999. Of the net revenue for the
three-month period ended September 30, 1999, 59.9% related to transport services
and 41.1% related to towing and recovery services. Transport net revenue
increased $18.7 million, or 94.9%, from $19.7 million for the three-month period
ended September 30, 1998 to $38.4 million for the three-month period ended
September 30, 1999, and towing and recovery net revenue increased $9.0 million,
or 53.9%, from $16.7 million for the three-month period ended September 30, 1998
to $25.7 million for the three-month period ended September 30, 1999. The
increase in revenue was largely due to the inclusion of revenue from companies
acquired in the last quarter of 1998 and the first three quarters of 1999,
offset in part by the negative impact of annual new car model changeovers on
transport revenues.

      Cost of Revenue. Cost of revenue, including depreciation, increased $26.0
million, or 97.0%, from $26.8 million for the three-month period ended September
30, 1998 to $52.8 million for the three-month period ended September 30, 1999.
Transport cost of revenue increased $16.3 million, or 106.5%, from $15.3 million
for the three-month period ended September 30, 1998 to $31.6 million for the
three-month period ended September 30, 1999, and towing and recovery cost of
revenue increased $9.6 million, or 82.8%, from $11.6 million for the three-month
period ended September 30, 1998 to $21.2 million for the three-month period
ended September 30, 1999. The increase in cost of revenue was primarily due to
the increase in size of the Company's operations, and an overall increase in
miscellaneous vehicular expenses, and wage and insurance costs during 1999.

      Amortization of Goodwill. Amortization of goodwill increased $778,000 from
$694,000 for the three-month period ended September 30, 1998 to $1.5 million for
the three-month period ended September 30, 1999. This increase in goodwill
amortization was the result of higher intangible asset balances resulting from
the acquisitions described above. The excess purchase price over the fair value
of the assets acquired, including direct costs associated with the acquisitions,
was $138.4 million at September 30, 1998 and 224.3 million at September 30,
1999.

      Selling, general and administrative expenses. Selling, general and
administrative expenses increased $5.7 million, or 121.3%, from $4.7 million for
the three-month period ended September 30, 1998 to $10.4 million for the
three-month period ended September 30, 1999. Transport selling, general and
administrative expenses increased $2.9 million, or 223.1%, from $1.3 million for
the three-month period ended September 30, 1998 to $4.2 million for the
three-month period ended September 30, 1999, and towing and recovery selling,
general and administrative expenses increased $1.2 million, or 57.1%, from $2.1
million for the three-month period ended September 30, 1998 to $3.3 million for
the three-month period ended September 30, 1999. The increase in selling,
general and administrative expenses was primarily due to costs associated with
the acquisitions described above and costs associated with integrating and
managing the acquired companies, an overall increase in wage expense primarily
in the transport segment, increased bad debt expense, and increased computer
expense in both the transport, and towing and recovery business segments.

      Special Charges. The Company recorded a special charge in September 1999
of $1.1 million relating to its strategic decision not to pursue its acquisition
program in the near term. This charge consisted of professional fees and
compensation contractually required to be paid in connection with the
termination of acquisition consultants.

      Interest Expense. Interest expense increased $3.1 million, from $274,000,
for the three-months period ended September 30, 1998 to $3.3 million for the
three-months period ended September 30, 1999. This increase was related to
higher levels of debt incurred to finance the acquisitions described above, and
a charge of $624,000 in the three-month period ended September 30, 1999 relating
to the termination of the Company's $225.0 million credit agreement.

      Income Tax Expense. Income tax decreased $3.2 million from an income tax
expense of $1.9 million for the three-months period ended September 30, 1998 to
an income tax benefit of $1.3 million for the three-months period ended
September 30, 1999. The decrease in income tax expense was largely due to the
net loss generated by the Company in the third quarter of 1999. The resulting
effective tax rate was a result of the decrease in earnings and the
non-deductibility of a portion of the Company's goodwill.





<PAGE>




NINE MONTHS ENDED SEPTEMBER 30, 1999 COMPARED TO NINE MONTHS ENDED
SEPTEMBER 30, 1998

      The following tables set forth selected statement of operations data, and
such data as a percentage of net revenue for the segment indicated:

<TABLE>

                                          Nine months ended September 30, 1999
                                                 (Dollars in thousands)

                                          Transport             Towing and Recovery               Total
                              -------------------------      -------------------------        ------------------

<S>                             <C>            <C>             <C>             <C>           <C>          <C>
Net revenue                     $115,108       100.0  %        $73,977         100.0  %      $189,085     100.0%
Cost of revenue, including
      depreciation                88,842        77.2            57,892          78.3          146,734      77.6
Amortization of goodwill           2,309         2.0             1,885           2.5            4,266       2.3
Selling, general and
   administrative expenses        10,820         9.4             9,564          12.9           27,503      14.5
Special charges                        -           -                 -             -            2,340       1.2
                               ------------------------      --------------------------      ------------------
Income from Operations         $   13,137       11.4  %      $   4,636           6.3  %         8,242       4.4
                               ========================      ==========================
       Interest expense, net                                                                    7,972       4.2
       Other expenses, net                                                                        137       0.1
                                                                                             ------------------
Income before income taxes                                                                        133       0.1
       Income tax expense                                                                       1,340       0.7
                                                                                             ------------------
Net loss                                                                                     $  (1,207)         (0.6%
                                                                                             ========================


</TABLE>

<TABLE>



                                          Nine months ended September 30, 1998
                                                 (Dollars in thousands)

                                          Transport             Towing and Recovery               Total
                              -------------------------      -------------------------        ------------------

<S>                              <C>           <C>             <C>             <C>            <C>         <C>
Net revenue                      $25,160       100.0  %        $19,682         100.0  %       $44,842     100.0%
Cost of revenue, including
      depreciation                18,926        75.2            13,725          69.7           32,651      72.8
Amortization of goodwill             349         1.4               530           2.7              883       2.0
Selling, general and
   administrative expenses         1,874         7.5             2,605          13.3            6,875      15.3
Special charge                         -           -                 -             -                -         -
                               ------------------------      --------------------------      ------------------
Income from Operations         $   4,011        15.9  %      $   2,822          14.3  %         4,433       9.9
                               ========================      ==========================
       Interest income, net                                                                      (89)     (0.2)
       Other expenses, net                                                                        112       0.3
                                                                                             ------------------
Income before income taxes                                                                      4,410       9.8
       Income tax expense                                                                       2,215       4.9
                                                                                             ------------------
Net income                                                                                   $  2,195       4.9   %
                                                                                             ======================

</TABLE>

      Net Revenue. Net revenue increased $144.3 million, or 322.1%, from $44.8
million for the nine-month period ended September 30, 1998 to $189.1 million for
the nine-month period ended September 30, 1999. Of the net revenue for the
nine-month period ended September 30, 1999, 60.9% related to transport services
and 39.1% related to towing and recovery services. Transport net revenue
increased $89.9 million, or 356.7%, from $25.2 million for the nine-month period
ended September 30, 1998 to $115.1 million for the nine-month period ended
September 30, 1999, and towing and recovery net revenue increased $54.3 million,
or 275.6%, from $19.7 million for the nine-month period ended September 30, 1998
to $74.0 million for the nine-month period ended September 30, 1999. The
increase in revenue was largely due


<PAGE>


to the inclusion of revenue from companies acquired in the last quarter of 1998
and the three quarters of 1999, offset in part by the negative impact of annual
new car model changeovers on transport revenues.


      Cost of Revenue. Cost of revenue, including depreciation, increased $114.0
million, or 348.6%, from $32.7 million for the nine-month period ended September
30, 1998 to $146.7 million for to the nine-month period ended September 30,
1999. Transport cost of revenue increased $69.9 million, or 214.4%, from $18.9
million for the nine-month period ended $88.8 million for to the nine-month
period ended September 30, 1999, and towing and recovery cost of revenue
increased $44.2 million, or 332.6%, from $13.7 million for the nine-month period
ended September 30, 1998 to $57.9 million for to the nine-month period ended
September 30, 1999. The increase in cost of revenue was primarily due to the
increase in size of the Company's operations and an overall increase in
miscellaneous vehicular expense and wage costs during 1999.

      Amortization of Goodwill. Amortization of goodwill increased $3.3 million
from $883,000 for the nine-month period ended September 30, 1998 to $4.3 million
for the nine-month period ended September 30, 1999. This increase in goodwill
amortization was the result of higher intangible asset balances resulting from
the acquisitions described above. The excess purchase price over the fair value
of the assets acquired, including direct costs associated with the acquisitions,
was $138.4 million at September 30, 1998 and $224.3 million at September 30,
1999.

      Selling, general and administrative expenses. Selling, general and
administrative expenses increased $20.6 million, or 298.5%, from $6.9 million
for the nine-month period ended September 30, 1998 to $27.5 million for the
nine-month period ended September 30, 1999. Transport selling, general and
administrative expenses increased $8.9 million, or 468.4%, from $1.9 million for
the nine-month period ended September 30, 1998 to $10.8 million for the
nine-month period ended September 30, 1999, and towing and recovery selling,
general and administrative expenses increased $7.0 million, or 269.2%, from $2.6
million for the nine-month period ended September 30, 1998 to $9.6 million for
the nine-month period ended September 30, 1999. The increase in selling, general
and administrative expenses was primarily due to costs associated with the
acquisitions described above and costs associated with integrating and managing
the acquired companies, an increase in bad debt expense and computer expense in
both the transport, and towing and recovery business segments.

      Special Charges. The Company recorded a special charge of $1.8 million for
the nine-months period ended September 30, 1999, consisting of $1.2 million
relating to its strategic decision not to pursue its acquisition program in the
near term. This charge consisted of professional fees and compensation
contractually obligated to be paid in connection with the termination of certain
acquisition consultants, and $735,000 associated with the resignation of the
Company's former Chairman and Chief Executive Officer in June of 1999.

      Interest Expense. Interest expense increased $8.1 million, from interest
income of $89,000 for the nine-months period ended September 30, 1998 to
interest expense of $8.0 million for the nine-months period ended September 30,
1999. This increase was related to higher levels of debt incurred to finance the
acquisitions described above and a charge of $624,000 in the nine-month period
ended September 30, 1999 relating to the termination of the Company's $225.0
million credit agreement.

      Income Tax Expense. Income tax decreased $900,000, or 40.9%, from $2.2
million for the nine-months period ended September 30, 1998 to $1.3 million for
the nine-months period ended September 30, 1999. The decrease in income tax was
largely due to the taxable income generated by the Company during 1999, along
with the utilization of tax credits for software development and tax deductions
for computer conversion costs.


LIQUIDITY AND CAPITAL RESOURCES

      As of September 30, 1999, the Company had approximately:

      o     $3.4 million of cash and cash equivalents,

      o     a working capital deficit of approximately $31.0 million, and

      o     $130.4 million of outstanding indebtedness, excluding current
            installments.


<PAGE>


      During the nine months period ended September 30, 1999, the Company
generated $11.0 million of cash from operations. Cash provided by operations was
reduced by a net increase in receivables of $6.1 million and a net decrease in
accounts payable of $2.6 million, offset by depreciation of $6.5 million and
amortization of goodwill of $4.3 million. During the nine months period ended
September 30, 1999, the Company used $57.0 million of cash in investing
activities ($32.0 million of which related to acquisitions of businesses and
$17.7 million of which related to deposits and purchases associated with new
vehicles and equipment), and generated $46.0 million of cash through financing
activities. Financing activities consisted of payments on long-term debt and
capital lease obligations assumed in acquisitions of $14.9 million and payments
of deferred financing costs of $2.1 million, offset by proceeds from the
issuance to Charter URS, LLC ("Charterhouse") of $31.5 million aggregate
principal amount of the Company's 8% convertible subordinated debentures due
2008 (the "Debentures") and a net increase in borrowings under the Company's
credit facility of $21.9 million.

      As of September 30, 1999, the Company had a credit facility (the "Credit
Facility") with a group of banks that had an aggregate borrowing limit of $90.0
million on a revolving basis. Approximately $54.2 million, including letters of
credit of $3.5 million, was outstanding under the Credit Facility as of
September 30, 1999. The Credit Facility terminates in October 2001, at which
time all outstanding indebtedness will be due. Borrowings under the Credit
Facility bear interest, at the Company's option, at a base rate (which is equal
to the greater of (i) the federal funds rate plus 0.5% and (ii) Bank of
America's reference rate), plus an applicable margin. On June 14, 1999, the
Company and the banks signed an agreement in principle to expand the Credit
Facility to $225.0 million to provide financing for future acquisitions. This
agreement was terminated on September 24, 1999 when it was determined that there
would likely be a significant decline in the Company's acquisition activity in
the near term.

      Obligations under the Credit Facility are guaranteed by the Company's
subsidiaries. The Company's obligations and the obligations of the Company's
subsidiaries under the Credit Facility and related guarantees are secured by
substantially all of the assets of the Company and its subsidiaries. Under the
Credit Facility, the Company must comply with various loan covenants, including
maintenance of certain financial ratios, restrictions on additional
indebtedness, restrictions on liens, guarantees, advances and dividends, and
prior bank group approval of certain acquisitions. The Credit Facility also
contains a provision requiring bank group approval of a new chief executive
officer within a stated period of time after the departure of an existing chief
executive officer.

      As of September 30, 1999, the Company was in violation of the covenants in
the Credit Facility relating to minimum consolidated net income and the ratio of
net income plus interest, tax and rental expense (EBITR) to interest expense
plus rental expense. In November 1999, the Company received a temporary waiver
of these defaults through February 29, 2000 (at which time there will be an
immediate event of default and, absent a further waiver or amendment, all
amounts due thereunder will be subject to acceleration at the banks'
discretion). Based upon discussions with the banks, the Company does not expect
the banks to accelerate repayment of outstanding balances under the Credit
Facility. However, pending resolution of this matter and as required by
generally accepted accounting principles, outstanding borrowings under the
Credit Facility have been classified as a current liability in the Company's
September 30, 1999 condensed consolidated balance sheet. In connection with the
November 1999 waiver, the Credit Facility was amended to strengthen certain
financial covenants and to accommodate and acknowledge the Company's recent
management changes, including approval of the new chief executive officer. The
Company and the banks also agreed to decrease the commitment amount of the
Credit Facility to $65.0 million and to decrease the amount available for
borrowing to $58.0 million through December 31, 1999 and $55.0 million
after January 1, 2000.

      In connection with the Credit Facility, the Company issued to Bank of
America a warrant to purchase 117,789 shares of Common Stock at an exercise
price of $13.00 per share, subject to adjustment as provided in the Warrant
Agreement. The warrant expires on June 16, 2003.

      On November 19, 1998, the Company entered into a Purchase Agreement with
Charterhouse providing for the issuance to Charterhouse of up to $75.0 million
aggregate principal amount of Debentures. The Debentures are convertible into
Common Stock at any time, at Charterhouse's option, at an initial exercise price
of $15.00 per share, subject to adjustment as provided in the Purchase
Agreement. The conversion price exceeded the fair market value of the Common
Stock on the date of execution of the Purchase Agreement. Following five years
after the date of first issuance, the Debentures are redeemable at the Company's
option at 100% of their principal amount if the average closing price of the
Company's Common Stock exceeds 150% of the conversion price over a thirty day
period. The Company issued $43.5 million aggregate principal amount of
Debentures to Charterhouse at a first closing on December 7, 1998. The Company
issued the remaining $31.5 million aggregate principal amount of Debentures to
Charterhouse at a second closing on March 16, 1999. The Debentures bear interest
at a rate of 8% annually, payable in kind for the first five years following
issuance, and thereafter either in kind or in cash, at the Company's discretion.
During the nine month period ending


<PAGE>


September 30, 1999, the Company expensed $4.3 million in interest expense and
deferred financing fees related to the Debentures. Pursuant to the Purchase
Agreement, the Company paid Charterhouse a fee of 1% of the principal amount of
the Debentures issued at each closing. The Company also agreed to pay certain
fees and expenses incurred by Charterhouse in connection with the transaction.
Any acceleration of amounts outstanding under the Credit Facility would
constitute a default under the Debentures.

      From inception of the Company through September 30, 1999, approximately
$10.1 million had been spent to develop and install the Company's integrated
financial and information systems. Although it is expected that the Company will
need to upgrade and expand these systems in the future, the Company cannot
currently quantify the amount that will be spent to do so.

      The Company spent $16.0 million on purchases of vehicles and equipment
(including $6.2 million spent in connection with installation of information
systems) during the nine month period ended September 30, 1999. Other than
expenditures relating to the information systems, these expenditures were
primarily for transport and towing and recovery vehicles. During the nine month
period ended September 30, 1999, the Company made expenditures of $3.0 million
on towing and recovery vehicles and $6.7 million on transport vehicles. These
expenditures were financed primarily with cash flow from operations and debt.
During the first quarter of 1999, the Company committed to purchase up to 100
transport vehicles, for delivery at various times through the year 2000, and in
connection therewith made a deposit of approximately $1.6 million to the vehicle
manufacturer. The Company's ability to take delivery of these vehicles will
depend upon the availability of sufficient capital.

      During the period from January 1, 1999 to September 30, 1999, the Company
acquired 15 businesses using a combination of Common Stock and cash. The total
number of shares issued in connection with these acquisitions was 2,083,287 with
a recorded fair value of $32.8 million. The cash portion of these acquisitions
was funded through proceeds from operations and long-term borrowings.

      As of September 30, 1999, the Company had cash on hand of approximately
$3.4 million. The Company is in the process of implementing programs to decrease
operating and administrative costs and to reduce receivable balances and
expedite billing for services rendered. While there can be no assurance,
management expects that these initiatives will serve to strengthen the Company's
cash position. In the meantime the Company believes that it will be able to fund
its ongoing near-term liquidity needs through cash flow from operations, as long
as it does not experience significant decreases in revenues or increases in
costs. In the event the Company is unable to fund its ongoing liquidity needs
from cash flow from operations, it will be required to secure alternative
sources of capital. There can be no assurance that additional capital will be
available to the Company on satisfactory terms or at all.

SEASONALITY

      The Company may experience significant fluctuations in its quarterly
operating results due to seasonal and other variations in the demand for towing,
recovery and transport services. Specifically, the demand for towing and
recovery services is generally highest in extreme weather, such as heat, cold,
rain and snow. Although the demand for automobile transport tends to be
strongest in the months with the mildest weather, since inclement weather tends
to slow the delivery of vehicles, the demand for automobile transport is also a
function of the timing and volume of lease originations, new car model
changeovers, dealer inventories and new and used auto sales.

GENERAL ECONOMIC CONDITIONS AND INFLATION

      The Company's future operating results may be adversely affected by (i)
changes in general economic conditions, (ii) changes in applicable regulations,
including but not limited to, various federal, state and local laws and
regulations regarding equipment, driver certification, training and
recordkeeping and workplace safety, (iii) the loss of significant customers or
contracts, (iv) risks related to the Company's ability to integrate acquired
companies,(v) changes in the general level of demand for towing and transport
services, (vi) price changes in response to competitive factors, (vii)
event-driven variations in the demand for towing and transport services and
(viii) availability of capital to fund operations, including expenditures for
new equipment. Although the Company cannot accurately anticipate the effect of
inflation on its operations, management believes that inflation has not had, and
is not likely in the foreseeable future to have, a material impact on its
results of operations.


<PAGE>



YEAR 2000 READINESS

      The "Year 2000 problem" exists because many computer programs, embedded
systems and components were designed to refer to a year by the last two digits
of the year, such as "99" for "1999." As a result, certain of these systems may
not properly recognize that the year that follows "1999" is "2000" and not
"1900." If the Year 2000 problems are not corrected, such systems could fail or
produce erroneous results. No one knows the extent of the potential impact of
the Year 2000 problem generally.

THE COMPANY'S STATE OF READINESS

      In early 1999, the Company implemented an enterprise-wide Year 2000
readiness project consisting of five phases: assessment and impact analysis,
test planning, testing, remediation and contingency planning.

      In the assessment and impact analysis phase, the Company identified
certain systems, equipment and applications, including embedded systems and
other "non-information technology" that are utilized in its towing and transport
operations, or in its finance, payroll and administration departments and that
are necessary to operate its business without disruption (the "Mission Critical
Systems"). These Mission Critical Systems include servers, desktop and notebook
computers, data and voice communications equipment, peripherals, network and
desktop operating systems (collectively "IT Infrastructure"), desktop
application suites, payroll and financial software, towing and transportation
applications and interfaces with the Company's financial systems. The Company
also identified certain other hardware and software, operating systems,
relationships and services utilized by the Company and its various divisions
that are not necessarily mission critical but are material to the Company's
day-to-day operations ("Important Functions").

      The Company has distributed Year 2000 questionnaires to its significant
suppliers, customers, service providers and other business partners, in order to
attempt to assess the Year 2000 readiness of these entities and the possible
impact on the Company's operations if these entities were to experience Year
2000 problems. The Company has not yet received responses from over half of its
suppliers, customers service providers and other partners. While the Company
intends to continue to pursue such responses throughout the remainder of 1999,
there can be no assurance that responses from these third parties will be
forthcoming.

      With respect to its Mission Critical Systems and Important Functions, the
Company has, with the assistance of its outside Year 2000 consultant, pursued a
combination of internal and external testing, website confirmations and third
party readiness statements and certifications to determine whether such systems
and functions are Year 2000 compliant.

     Based upon such testing, confirmations, statements and certifications, the
Company believes that its Mission Critical Systems and Important Functions are
Year 2000 compliant in all material respects, with the following exceptions:

o    Approximately 12 of the Company's transport and towing and recovery
     divisions (representing approximately 25% of the Company's revenues for the
     nine months period ended September 30, 1999) are in the process of
     remediating their existing operational applications in order to achieve
     Year 2000 compliance. All of such remediation is scheduled to be completed
     in November 1999. If these operational applications are not remediated
     prior to year end, the Company expects to implement a manual contingency
     plan at these divisions, which generally consists of manual dispatch,
     invoicing and collection.

o    The Company has received website confirmation that its centralized
     accounting software is Year 2000 compliant. The Company plans to confirm
     the Year 2000 compliance of this software through internal testing based
     upon a test plan provided by its outside Year 2000 consultant. This testing
     is expected to take place during November 1999. If this software is
     determined not to be Year 2000 compliant and cannot be remediated prior to
     year end, the Company expects to implement a manual contingency plan with
     respect to its centralized accounting functions.

o    A significant number of the Company's transport and towing and recovery
     divisions employ a widely used desktop application suite that requires an
     upgrade in order to function properly in the Year 2000. Although there can
     be no assurance that the third party developer will ensure Year 2000
     compliance of this desktop application suite, the Company expects that
     appropriate upgrades will be installed at all sites prior to December 31,
     1999.




<PAGE>



CONTINGENCY PLANNING

     The Company is in the process of developing and testing manual contingency
plans for its mission critical functions. Although there can be no assurance,
the Company believes it can perform all mission critical functions manually,
although not as efficiently. In the event that any of the Company's Important
Functions will not be Year 2000 ready by December 31, 1999, the Company will
identify, consider, and determine appropriate alternatives. The Company expects
that any such contingency plans will be implemented during the fourth quarter of
1999.

COSTS TO ADDRESS THE COMPANY'S YEAR 2000 ISSUES

     From January 1, 1999 through September 30, 1999, the Company incurred costs
of approximately $6.2 million to develop and install its information systems
described above. Because the majority of these systems were identified and
selected during the latter half of 1998, management was able to take Year 2000
readiness into account in selecting hardware and software technologies that
would meet the Company's objectives. As a result, the Company has not incurred,
and does not expect to incur, material costs to upgrade or replace its
information systems to address Year 2000 issues. While management cannot
estimate with certainty the amount that will be required to achieve Year 2000
compliance for all of its systems and procedures, the Company currently expects
to incur up to $300,000 of consulting fees and other costs associated with its
Year 2000 readiness project during the remainder of 1999.

RISKS OF THE COMPANY'S YEAR 2000 ISSUES

     Installation, testing or remediation of the Company's information and
operating systems may not be completed at all of its locations before December
31, 1999. In addition, there can be no assurance that the Company's systems,
when installed or remediated, will function properly in the Year 2000, or that
vendors and other service providers associated with such systems will be able to
correct any problems in a timely fashion. If the Company's information and
operating systems do not function properly in the Year 2000, the Company will be
required to perform all critical functions on a manual basis. Any resulting
inefficiency could have a material adverse effect on the Company's business,
financial condition and results of operations.

     Because the Company has not yet received responses to its Year 2000
questionnaires from all of its business partners, it is uncertain as to whether
all of its business partners will be Year 2000 ready before December 31, 1999.
While management is unable to predict the impact that Year 2000 problems at
vendors, customers or financial institutions may have on the Company, it intends
to continue to address Year 2000 issues with its business partners, and will
implement contingency plans to the extent necessary.

     The foregoing constitutes a Year 2000 statement and readiness disclosure
subject to the protections afforded it by the federal Year 2000 Information and
Readiness Disclosure Act of 1998.


ITEM 3        QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

      The Company believes there have been no material changes in the Company's
interest rate risk position since December 31, 1998. Other types of market risk,
such as foreign exchange rate risk and commodity price risk, do not arise in the
normal course of the Company's business activities.


<PAGE>



              PART II       OTHER INFORMATION
                            -----------------

ITEM 2        CHANGES IN SECURITIES AND USE OF PROCEEDS

RECENT SALES OF UNREGISTERED SECURITIES

       On September 30, 1999, the Company issued approximately $1.6 million
aggregate principal amount of the Company's 8% Convertible Subordinated
Debentures due 2008 (the "Debentures") to Charter URS LLC ("Charterhouse"),
which represented the quarterly payment-in-kind interest payment due with
respect to $77.7 million aggregate principal amount of Debentures previously
issued to Charterhouse.

      The sale of these securities was deemed to be exempt from registration
under the Securities Act in reliance on Section 4(2) of the Securities Act or
Regulation D promulgated thereunder as a transaction by an issuer not involving
a public offering. The recipient of the securities was an accredited investor
and represented its intention to acquire the securities for investment only and
not with a view to or for sale in connection with any distribution thereof and
appropriate legends were attached to the certificate issued in such transaction.


ITEM 3        DEFAULTS UPON SENIOR SECURITIES

      As of September 30, 1999, the Company was in violation of the covenants in
its credit facility relating to minimum consolidated net income and the ratio of
EBITR to interest expense plus rental expense. In November 1999, the Company
received a temporary waiver of these defaults through February 29, 2000 (at
which time there will be an immediate event of default and, absent a further
waiver or amendment, all amounts due thereunder will be subject to acceleration
at the banks' discretion). Based upon discussions with the banks, the Company
does not expect the banks to accelerate repayment of outstanding balances under
the Credit Facility. However, pending resolution of this matter, and as required
by generally accepted accounting principles, outstanding borrowings under the
Credit Facility have been classified as a current liability in the Company's
September 30, 1999 condensed consolidated balance sheet. In connection with the
November 1999 waiver, the Credit Facility was amended to strengthen certain
financial covenants and to accommodate and acknowledge the Company's recent
management changes, including approval of the new chief executive officer. The
Company and the banks also agreed to decrease the commitment amount of the
Credit Facility to $65.0 million and to decrease the amount available for
borrowing to $58.0 million through December 31, 1999 and $55.0 million after
January 1, 2000.


ITEM 5        OTHER EVENTS

      On October 11, 1999, the Company appointed Gerald R. Riordan as its new
Chief Executive Officer and a member of its Board of Directors. In addition,
Richard A. Molyneux assumed the position of Chairman of the Board of Directors
following the resignation from the Board of Donald F. Moorehead, Jr., the
previous Chairman, for personal reasons. Edward T. Sheehan also resigned from
the Company's Board of Directors during the third quarter of 1999.


ITEM 6        EXHIBITS AND REPORTS ON FORM 8-K

(A)   EXHIBITS

      10.1        Executive Employment Agreement, dated as of October 11, 1999,
                  between Gerald R. Riordan and United Road Services, Inc.

      10.2        Amended and Restated Executive Employment Agreement, dated as
                  of September 8, 1999, between Donald J. Marr and United Road
                  Services, Inc.

      10.3        Termination Agreement dated as of September 24, 1999 among
                  United Road Services, Inc., various financial institutions and
                  Bank of America National Trust and Savings Association.


<PAGE>


      10.4        Second Amendment dated as of November 12, 1999 to Amended and
                  Restated Credit Agreement dated as of November 2, 1998 among
                  United Road Services, Inc., various financial institutions and
                  Bank of America, N.A. (f/k/a Bank of America National Trust
                  and Savings Association), as Agent.

      11.1        Statement of Computation of Earnings per Share.

      27.1        Financial Data Schedule.


(B) REPORTS ON FORM 8-K

      The Company filed the following report on Form 8-K during the quarterly
period ended September 30, 1999:

      Current Report on Form 8-K, dated October 12, 1999 and filed October 20,
1999, to report under Item 5 that the Company had appointed Gerald R. Riordan as
its new Chief Executive Officer and a member of its Board of Directors and that
Richard A. Molyneux had assumed the position of Chairman of the Company's Board
of Directors following the resignation from the Board of Donald F. Moorehead,
Jr., for personal reasons. The Company also reported the termination of its
previously announced $225.0 million senior secured credit facility, the
retention of a management consulting firm and an anticipated loss for the third
quarter of 1999.





<PAGE>




                                   SIGNATURES

               Pursuant to the requirements of the Securities Exchange Act of
1934, the registrant has duly caused this report to be signed on its behalf by
the undersigned thereunto duly authorized.


                                                   UNITED ROAD SERVICES, INC.
                                                           REGISTRANT


Date: November 15, 1999                       /s/   Gerald R. Riordan
                                              -----------------------
                                                    Chief Executive Officer

                                              /s/   Donald J. Marr
                                                    Donald J. Marr
                                                    Chief Financial Officer


<PAGE>




                                                                   EXHIBIT INDEX

NUMBER            DESCRIPTION OF DOCUMENT
- ------            -----------------------

    10.1          Executive Employment Agreement, dated as of October 11, 1999,
                  between Gerald R. Riordan and United Road Services, Inc.

    10.2          Amended and Restated Executive Employment Agreement, dated as
                  of September 8 1999, between Donald J. Marr and United Road
                  Services, Inc.

    10.3          Termination Agreement dated as of September 24, 1999 among
                  United Road Services, Inc., various financial institutions
                  and Bank of America National Trust and Savings Association.

    10.4          Second Amendment dated as of November 12, 1999 to Amended and
                  Restated Credit Agreement dated as of November 2, 1998 among
                  United Road Services, Inc., various financial institutions and
                  Bank of America, N.A. (f/k/a Bank of America National Trust
                  and Savings Association), as Agent.

    11.1          Statement of Computation of Earnings per Share.

    27.1          Financial Data Schedule.







EXHIBIT 10.1


                         EXECUTIVE EMPLOYMENT AGREEMENT


         This Executive Employment Agreement ("Agreement") is made and entered
into as of October 11, 1999 (the "Effective Date") by and between United Road
Services, Inc., a Delaware corporation (the "Company") and Gerald R.
Riordan, an individual resident of the State of Colorado ("Executive").

                                    RECITALS

         WHEREAS, the Company is engaged in the business of motor vehicle and
equipment towing, recovery and transport services (the "Business");

         WHEREAS, the Company desires to employ Executive on a full-time basis
as Chief Executive Officer of the Company, and Executive is willing to be
employed by the Company in that capacity on the terms and conditions set forth
in this Agreement; and

         WHEREAS, Executive is employed hereunder by the Company in a
confidential relationship wherein Executive, in the course of his employment
with the Company, has and will continue to become familiar with and aware of
information as to the Company's customers, specific manner of doing business,
including the processes, techniques and trade secrets utilized by the Company,
and future plans with respect thereto, all of which have been and will be
established and maintained at great expense to the Company; this information is
a trade secret and constitutes the valuable goodwill of the Company.

         NOW THEREFORE, for good and valuable consideration, the receipt and
sufficiency of which is hereby acknowledged, the Company and Executive hereby
agree as follows:

         1.       Employment.  The Company  hereby  employs  Executive on the
terms set forth herein and  Executive hereby accepts such employment.

         2. Duties. During the period of his employment with the Company
hereunder, Executive will be employed as Chief Executive Officer of the Company.
Executive will:

         (a)      Devote his full business time, ability, knowledge and
                  attention, and give his best effort and skill solely to the
                  Company's business affairs and interests;



         (b)      Perform such services and assume such duties and
                  responsibilities appropriate to the positions identified above
                  as well as those which may from time to time be reasonably
                  assigned to him by the Board of Directors of the Company; and

         (c)      in all respects use his best efforts to further, enhance and
                  develop the Company's business affairs, interests and welfare.

         3.       Compensation.

         (a)      Base Salary and Bonus. In consideration of Executive's
                  services to the Company during the Employment Term, the
                  Company will pay Executive a gross base salary of $300,000 per
                  annum during the employment term. Executive's base salary will
                  be paid in equal installments (pro rated for portions of a pay
                  period) on the Company's regular pay days and the Company will

<PAGE>


                  withhold from such compensation all applicable federal and
                  state income, social security, disability and other taxes as
                  required by applicable laws. On at least an annual basis, the
                  Compensation Committee of the Board of Directors (the
                  "Compensation Committee") will review Executive's performance
                  and may increase such base salary if, in its discretion, any
                  such increase is warranted. The Company may also pay Executive
                  such bonuses and other incentive compensation, including
                  without limitation, stock options, as are determined from time
                  to time to be appropriate by the Compensation Committee or
                  another duly authorized committee of the Board of Directors
                  based upon the satisfaction of performance targets established
                  by such committee at the beginning of each year; provided,
                  that the annual cash bonus payable to Executive hereunder
                  shall not exceed 100% of Executive's gross base salary in any
                  given year; and provided further that, as long as Executive
                  continues to be employed by the Company as of December 31,
                  1999, Executive shall be entitled to a guaranteed bonus for
                  fiscal 1999 equal to $50,000 in cash plus the number of shares
                  of unregistered common stock of the Company determined by
                  dividing $50,000 by the closing price of the Company's common
                  stock, as reported by the Nasdaq Stock Market National Market,
                  on December 31, 1999.

         (b)      Stock Options. As an inducement essential to Executive
                  entering into this Agreement, on the Effective Date, pursuant
                  to the Non-Qualified Stock Option attached hereto as Exhibit
                  A, the Company shall grant to Executive options to purchase
                  750,000 shares of the Company's common stock at an exercise
                  price equal to the closing price of the Company's common
                  stock, as reported by the Nasdaq Stock Market National Market,
                  on the Effective Date, which options shall vest in increments
                  of 33-1/3% per year beginning on the first anniversary of the
                  date of grant.

         4.       Change of Control.

         (a)      Operation of Section 4. This Section 4 shall be effective, but
                  not operative, immediately upon execution of this Agreement by
                  the parties hereto and shall remain in effect so long as
                  Executive remains employed by the Company, but shall not be
                  operative unless and until there has been a Change of Control,
                  as defined in subsection 4(b) hereof. Upon such Change of
                  Control, this Section 4 shall become operative immediately.

         (b)      Definition. For purposes of this Agreement, a "Change of
                  Control" means (i) the sale of all or substantially all of the
                  assets of the Company to any person or entity that, prior to
                  such sale, did not control, was not under common control with,
                  or was not controlled by, the Company, (ii) a merger or
                  consolidation or other reorganization in which the Company is
                  not the surviving entity or becomes owned entirely by another
                  entity, unless at least fifty percent (50%) of the outstanding
                  voting securities of the surviving or parent corporation, as
                  the case may be, immediately following such transaction are
                  beneficially held by such persons and entities in the same
                  proportion as such persons and entities beneficially held the
                  outstanding voting securities of the Company immediately prior
                  to such transaction, (iii) any transaction or series of
                  transactions which results in any person or "group" becoming
                  the beneficial owner, directly or indirectly, of securities
                  representing more than fifty percent (50%) of the outstanding
                  voting securities of the Company, (iv) any time that, as a
                  result of a tender offer, merger, consolidation, sale of
                  assets or contested election, or any combination of such
                  transactions, the persons who were directors of the Company
                  immediately before such transaction(s) cease to constitute a
                  majority of the Board of Directors of the Company or of any
                  successor to the Company within one year of such transaction,
                  or (v) the voluntary or involuntary dissolution, liquidation
                  or winding up of the Company.

         (c)      Executive's Election Upon Change of Control. If, while
                  Executive is employed by the Company, a Change of Control (as
                  defined in subsection (b) of Section 4) occurs Executive may,
                  in his sole discretion, within one (1) year after the
                  effective date of the Change of Control, give notice to the
                  Company that he intends to elect to exercise his right to
                  terminate his employment and receive the payments provided for


<PAGE>



                  in Section 4(d) hereof (the "Notice of Intention"). The right
                  to give such Notice of Intention shall continue for one (1)
                  year from the date of the Change of Control irrespective of
                  any action by the Company pursuant to Section 7.2(c) within
                  such one (1) year period. In the event that Executive elects
                  not to exercise such rights, Executive's employment with the
                  Company shall continue on the terms and conditions provided in
                  this Agreement. In the event that Executive does elect to
                  exercise such rights, Executive's employment with the Company
                  shall terminate effective as of the date upon which the Notice
                  of Intention is received by the Company. Within ten (10)
                  business days after the Company's receipt of the Notice of
                  Intention, payment by the Company to Executive of the amounts
                  set forth in Section 4(d)(i) below shall be made by cashier's
                  check, accompanied by a written notice to Executive setting
                  forth the Company's computation of the amount payable pursuant
                  to Section 4(d). If Executive takes exception to the Company's
                  computation of such amount, Executive may (but shall not be
                  prejudiced in his right to later contest the amount actually
                  paid by failure to do so) give a further written notice to the
                  Company setting forth in reasonable detail Executive's
                  exceptions to the Company's computation. If the Company and
                  Executive are unable to resolve any dispute over the total
                  amount to be paid to Executive pursuant to Section 4(d)(i)
                  hereof in accordance with Section 13 hereof within thirty (30)
                  days after the date of the Notice of Intention, such dispute
                  shall be submitted for resolution to an independent third
                  party agreed upon between the Company and Executive (or if no
                  agreement can be reached, to a panel selected pursuant to the
                  rules of the American Arbitration Association) and any
                  additional amount that is determined to be owed by the Company
                  to Executive pursuant to Section 4(d)(i) hereof shall be paid
                  to Executive by cashier's check within ten (10) business days
                  after such dispute has been finally resolved.

         (d)      Compensation Upon Change of Control.

                  (i)      If Executive gives the Notice of Exercise described
                           in Section 4(c), the Company shall pay Executive a
                           lump sum amount equal to three times Executive's base
                           amount (as defined by Section 280(G) of the Internal
                           Revenue Code of 1986, as amended (the "Code")) less
                           one dollar ($1.00). In addition to the foregoing, the
                           Company will continue to provide, for a period of
                           three years from the effective date of Executive's
                           termination, medical, life, dental and disability
                           insurance coverage to Executive of the type and
                           amount provided to Executive under the Company's
                           insurance policies as in effect at the time of
                           termination; provided, however, that if such coverage
                           does not continue to be maintained by the Company or
                           is otherwise not available to Executive, the Company
                           shall provide for or make available to Executive
                           substantially similar economic benefits; provided,
                           however, that nothing in this subsection (i) shall
                           obligate the Company to provide for or make any such
                           similar economic benefits available to Executive if
                           the Company does not have such benefits available to
                           its other executive officers. At the conclusion of
                           such two-year period, Executive shall be entitled to
                           any COBRA or similar rights required by state or
                           federal law. Notwithstanding anything in this
                           Agreement to the contrary, in the event that the
                           Company determines in good faith that any portion of
                           the payments or other benefits set forth in this
                           Section 4(d) constitutes an excess parachute payment
                           under Section 280(G) of the Code, then the Company
                           shall have no obligation to provide such portion to
                           Executive.


<PAGE>


                  (ii)     Payment of the amount set forth in Section 4(d)(i)
                           shall terminate Executive's rights to receive any and
                           all other payments, rights or benefits pursuant to
                           Sections 3, 6 and 7 of this Agreement from the date
                           of termination, other than any payments, rights or
                           benefits arising (x) pursuant to Section 15.6 of this
                           Agreement, or (y) from any other agreement, plan or
                           policy which by its terms or by operation of law
                           provides for the continuation of such payments,
                           rights or benefits after the termination of
                           Executive's relationship with the Company.

                  (iii)    The lump sum payment referred to in subsection (i)
                           above shall be in addition to and shall not be offset
                           or reduced by (x) any other amounts that have accrued
                           or have otherwise become payable to Executive or his
                           beneficiaries, but have not been paid by the Company,
                           at the time Executive gives a Notice of Intention
                           pursuant to Section 4(c) including, but not limited
                           to, salary, disability benefits, retirement benefits,
                           life and health insurance benefits, or any other
                           compensation or benefit payment that is part of any
                           valid previous, current, or future contract, plan or
                           agreement, or (y) any indemnification payments that
                           may be or become payable to Executive pursuant to the
                           provisions of the Company's Certificate of
                           Incorporation, By-laws, or similar policy, plan, or
                           agreement relating to the indemnification of
                           directors or officers of the Company under certain
                           circumstances.

         5. Vesting of Stock Options Upon Change of Control. In the event of a
Change of Control, in addition to any benefits provided to Executive upon a
Change of Control pursuant to the relevant stock option plan or stock option
agreement governing any grant of stock options to Executive, and regardless of
whether Executive intends to give a Notice of Intention pursuant to Section 4(c)
hereof, any and all stock options granted to Executive pursuant to any of the
Company's stock option plans prior to the effective date of such Change of
Control that are unvested as of the effective date of such Change of Control
will become fully vested and exercisable beginning two business days prior to
the effective date of such Change of Control without regard to any vesting
schedules established in the relevant option plan or option agreement.

         6.       Benefits and Reimbursements.

         6.1 Executive will, during the Employment Term, have the right to
receive such benefits as are generally made available to full-time executive
officers of the Company, including the right to participate in any retirement
plan that the Company may create. In addition, or inclusive of such benefits,
the Company will provide Executive with the following:

                  (a)      The opportunity to apply for coverage under the
                           Company's medical, life, dental and disability plans,
                           if any. If Executive is accepted for coverage under
                           such plans, the Company will provide to Executive and
                           his immediate family such coverage on the same terms
                           as is customarily provided by the Company to the plan
                           participants as modified from time to time.

                  (b)      In addition to normal holidays recognized by the
                           Company, Executive will be entitled to the greater of
                           (i) three (3) weeks paid vacation annually, or (ii)
                           such other amount of paid vacation as may be afforded
                           executive officers of similar position and seniority
                           to Executive under the Company's policies in effect
                           from time to time (prorated for any year in which
                           Executive is employed for less than the full year).

<PAGE>

                  (c)      a housing allowance of up to $2,000 per month for a
                           period of eight (8) months from the Effective Date;

                  (d)      reimbursement of actual and reasonable expenses
                           incurred by Executive in connection with travel from
                           the Company's headquarters in Albany, New York to
                           Executive's residence in Denver, Colorado up to a
                           maximum of two (2) trips per month for a period of
                           eight (8) months from the Effective Date;

                  (e)      reimbursement of actual and reasonable expenses
                           incurred by Executive in relocating his principal
                           residence from Denver, Colorado to Albany, New York;

                  (f)      if, after Executive relocates his principal residence
                           to Albany, New York and prior to one year from the
                           Effective Date, there is a Change of Control (as
                           defined in Section 4(b) hereof), reimbursement of
                           actual and reasonable expenses incurred by Executive
                           in relocating his principal residence back to Denver,
                           Colorado or some other location reasonably acceptable
                           to the Company; and

                  (g)      the use of a Company automobile reasonably acceptable
                           to Executive selected from among the vehicles damaged
                           by the Company in the course of conducting its
                           transport operations that would otherwise have been
                           sold by the Company at auction.

         6.2 The Company will reimburse Executive for travel and other
out-of-pocket expenses reasonably incurred by Executive in the performance of
his duties hereunder, provided that all such expenses will be reimbursed only
(i) upon the presentation by Executive to the Company of such documentation as
may be reasonably necessary to substantiate that all such expenses were incurred
in the performance of his duties, and (ii) if such expenses are consistent with
all policies of the Company in effect from time to time as to the kind and
amount of such expenses.

         7.       Term; Termination; Rights Upon Termination.

         7.1 Term. The Company hereby employs Executive and Executive hereby
accepts employment with the Company for a period beginning on the Effective Date
and ending on the third anniversary of the Effective Date (as extended pursuant
to the following provisions, the "Term"). As of the first day of any month
following the Effective Date, the Term shall be extended for an additional one
(1) month period unless either Executive or the Company gives the other party
written notice at least ten (10) days prior to the first day of such month that
this Agreement shall terminate on the then scheduled expiration date of the
Term. If such notice is given, this Agreement shall automatically terminate on
such expiration date. If this Agreement is extended, the terms in effect under
this Agreement immediately preceding such extension shall apply during the
extension period. If Executive's employment hereunder is terminated by either
the Company or Executive at any time for any reason, the expiration date shall
thereupon no longer be automatically extended.

         7.2 Termination. This Agreement and Executive's employment may be
terminated in any one of the following ways:

         (a)      Death or Permanent Disability of Executive. Subject to the
                  payment to Executive of the amounts required by Section 7.3
                  below, this Agreement will terminate immediately upon the
                  death or permanent disability of Executive, whereupon
                  Executive shall have no further rights or be entitled to any
                  other benefits of this Agreement, other than the payments and
                  benefits referred to in Section 7.3 below. Executive will be
                  deemed permanently disabled for the purpose of this Agreement
                  if, in the good faith determination of the Board of Directors,
                  based on sound medical advice, Executive has become physically
                  or mentally incapable of performing his duties hereunder for a
                  continuous period of one hundred eighty (180) days, in which
                  event Executive will be deemed permanently disabled upon the
                  expiration of such one hundred eighty (180) day period.


<PAGE>


         (b)      Executive's Discharge for Cause. At any time during the term
                  of this Agreement, subject to the payment to Executive of the
                  amounts required by Section 7.3(a) below, the Company may
                  terminate Executive's employment for "Cause" effective
                  immediately upon its giving of written notice setting forth
                  with particularity the facts and circumstances constituting
                  such Cause, whereupon this Agreement will terminate and
                  Executive shall have no further rights or be entitled to any
                  other benefits of this Agreement, other than the payments and
                  benefits referred to in Section 7.3(a) below. For purposes of
                  this Agreement, "Cause" means the occurrence of one or more of
                  the following: (i) the commission by Executive of any act
                  materially detrimental to the Company, including but not
                  limited to fraud, embezzlement, theft, bad faith, gross
                  negligence, recklessness, dishonesty, gross insubordination or
                  willful misconduct; (ii) gross incompetence or repeated
                  failure or refusal to perform the duties required by this
                  Agreement and as may be assigned to Executive by the Board of
                  Directors from time to time; (iii) conviction of a felony or
                  of any crime of moral turpitude; (iv) any material
                  misrepresentation by Executive to the Company regarding the
                  operation of the business; or (v) material breach of any
                  covenant of this Agreement, provided, however, that the action
                  or conduct described in clause (ii) or clause (v) above will
                  constitute "Cause" only if Executive shall have either failed
                  to remedy such alleged breach within thirty (30) days from his
                  receipt of written notice from the Company demanding that he
                  remedy such alleged breach, or shall have failed to take
                  reasonable steps in good faith to that end during such thirty
                  (30) day period and thereafter; and provided further that
                  there shall have been delivered to Executive a further notice
                  after the end of such thirty (30) day period asserting that
                  the Board of Directors has determined that Executive was
                  guilty of conduct set forth in clause (ii) or clause (v), as
                  the case may be, that Executive has failed to take reasonable
                  steps in good faith to remedy such alleged breach, and
                  specifying the particulars thereof in detail; and provided
                  further that Executive thereafter shall have received a
                  certified copy of a resolution of the Board of Directors of
                  the Company adopted by the affirmative vote of not less than
                  three-fourths of the entire membership of the Board of
                  Directors at a meeting called and held for that purpose and at
                  which Executive was given an opportunity to be heard, finding
                  that Executive was guilty of conduct set forth in clause (ii)
                  or clause (v), as the case may be, that Executive has failed
                  to take reasonable steps in good faith to remedy such alleged
                  breach, and specifying the particulars thereof in detail.

         (c)      The Company's Right to Terminate Without Cause. Subject to the
                  payment to Executive of the amounts required by Section 7.3
                  below, at any time during the term of this Agreement, the
                  Company may terminate Executive's employment with the Company
                  without "Cause" (as defined in Section 7.3 above), effective
                  immediately upon written notice to Executive, whereupon this
                  Agreement will terminate and Executive shall have no further
                  rights or be entitled to any other benefits of this Agreement,
                  other than the payments and benefits referred to in Section
                  7.3 below.

         (d)      Executive's Right to Terminate At Will. Executive shall have
                  the right at any time during the term of this Agreement, by
                  giving written notice to the Company, to terminate this
                  Agreement and Executive's employment with the Company
                  effective as of the date on which such notice is given by
                  Executive, unless the Company advises Executive that it
                  requires the services of Executive for an additional period of
                  time, not to exceed 30 days, in which case Executive's
                  employment shall cease as of the end of such period (such
                  effective date being hereinafter referred to as the "Executive
                  Termination Date"). On the Executive Termination Date, this
                  Agreement shall terminate and Executive shall have no further
                  rights under or be entitled to any other benefits of this
                  Agreement, other than the payments and benefits referred to in
                  Section 7.3(a) below.

        7.3       Compensation and Benefits Upon Termination.

        (a)       Upon any termination of Executive's employment pursuant to
                  this Section 7, Executive will be entitled to: (i) the
                  compensation provided for in Section 3 hereof for the period

<PAGE>


                  of time ending with the effective date of termination; (ii)
                  compensation for any unused vacation that Executive may have
                  accrued, as well as all earned benefits, up to and including
                  the effective date of termination; (iii) "COBRA" benefits to
                  the extent required by applicable law; and (iv) reimbursement
                  for such expenses as Executive may have properly incurred on
                  behalf of the Company as provided in Section 6.2 above prior
                  to the effective date of termination.

        (b)       If (i) the Company terminates Executive's employment pursuant
                  to Section 7.2(c) above, or (ii) Executive terminates his
                  employment following the Company's assignment to Executive of
                  regular duties, responsibilities, or status which the Board of
                  Directors determines, in good faith, to be materially
                  inconsistent with Executive's duties, responsibilities, and
                  status under this Agreement or a reduction or alteration in
                  the nature or status of Executive's duties and
                  responsibilities from those in effect prior to such
                  assignment, then, in addition to the amounts payable in
                  Section 7.3(a) above:

                  (i)      Executive will be entitled to receive a severance
                           payment in an amount equal to (i) two times the
                           amount of Executive's annual base salary in effect at
                           the time of termination, plus (ii) the aggregate
                           amount of the annual cash bonuses paid to Executive
                           in the two years immediately preceding such
                           termination (provided that if one of such years is
                           1999, the common stock portion of Executive's bonus
                           shall be considered a cash bonus for purposes of this
                           Section 7.3(b)(i)), which amount shall be paid to
                           Executive over a two-year period in equal
                           installments (pro rated for portions of a pay period)
                           on the Company's regular pay days, and the Company
                           will withhold all applicable federal and state
                           income, social security, disability and other taxes
                           as required by applicable law; provided, however,
                           that Executive's right to receive payments pursuant
                           to this Section 7.3(b)(i) shall cease immediately
                           upon a knowing violation by Executive of any of the
                           provisions of Sections 8, 9 or 10 hereof.

                  (ii)     any and all stock options granted to Executive
                           pursuant to any of the Company's stock option plans
                           prior to the effective date of such termination that
                           are unvested as of the effective date of such
                           termination will continue to vest, and Executive
                           shall be permitted to exercise such options on the
                           terms set forth in the relevant option plan and
                           option agreement, in the same amounts and at the same
                           times as such options would have vested had Executive
                           remained employed by the Company until all such
                           options become fully vested (the period between the
                           effective date of termination and the date that all
                           such options become fully vested being hereafter
                           referred to as the "Option Vesting Period");
                           provided, however, that such continued vesting of
                           options shall immediately cease upon a knowing
                           violation by Executive during the Option Vesting
                           Period of any of the provisions of Sections 8, 9 or
                           10 hereof.

                  (iii)    the Company will continue to provide, for a period of
                           two years from the effective date of Executive's
                           termination, medical, life, dental and disability
                           insurance coverage to Executive of the type and
                           amount provided to Executive under the Company's
                           insurance policies as in effect at the time of
                           termination; provided, however, that if such coverage
                           does not continue to be maintained by the Company or
                           is otherwise not available to Executive, the Company
                           shall provide for or make available to Executive
                           substantially similar economic benefits; provided,
                           however, that nothing in this subsection (iii) shall
                           obligate the Company to provide for or make any such
                           similar economic benefits available to Executive if
                           the Company does not have such benefits available to
                           its other Executive officers.

                  (iv)     the Company will reimburse Executive for actual and
                           reasonable expenses incurred by Executive in
                           connection with outplacement services up to a maximum
                           of $30,000.

<PAGE>

         (c)      In the event of a termination upon the death or permanent
                  disability of Executive as provided in Section 7.2(a) above,
                  Executive or his estate shall be entitled to receive from the
                  Company, for a period of twelve months following the effective
                  date of termination, 100% of Executive's base salary at the
                  rate then in effect, payable in equal installments (pro rated
                  for portions of a pay period) on the Company's regular pay
                  days, and the Company will withhold all applicable federal and
                  state income, social security, disability and other taxes as
                  required by applicable law; provided, however, that in the
                  case of a termination upon the permanent disability of
                  Executive, such payments shall be reduced by all payments in
                  respect of Executive's salary payable to Executive under the
                  Company's disability insurance, if any, for the same period.

         7.4 Effect of Termination. Subject to Section 4 hereof, the payments
set forth in Section 7.3 will fully discharge all responsibilities of the
Company to Executive under this Agreement or relating to or arising out of the
termination of Executive's employment, and all other rights and obligations of
the Company and Executive under this Agreement shall cease as of the effective
date of termination, except that Executive's obligations under Sections 8, 9,
and 10 shall survive such termination.

         8.       Unfair Competition by Executive.

         8.1 Executive agrees that all trade secrets, or confidential or
proprietary information with respect to the activities and businesses of the
Company, including, without limitation, personnel information, secret processes,
know-how, customer lists, databases, ideas, techniques, processes, inventions
(whether patentable or not), and other technical plans, business plans,
marketing plans, product plans, forecasts, contacts, strategies and information
(collectively "Proprietary Information") which were learned by Executive in the
course of his employment by the Company, and any other Proprietary Information
received, developed or learned by Executive hereafter in the course of his
future employment by or in association with the Company, are confidential and
will be kept and held in confidence and trust as a fiduciary by Executive.
Executive will not use or disclose Proprietary Information of the Company except
as necessary in the normal course of the business of the Company for its sole
and exclusive benefit, unless Executive is compelled so to disclose under
process of law, in which case Executive will first notify the Company promptly
after receipt of a demand to so disclose.

         8.2 During the term of this Agreement and for the greater of (i) the
period during which Executive is receiving compensation or benefits pursuant to
Section 7.3 hereof and (ii) a period of one year following the expiration or
termination of this Agreement for any reason, directly or on behalf of or in
conjunction with any other person, persons, company, partnership, corporation or
business whatever nature, Executive will not:

         (a)      engage, as an officer, director, shareholder, owner, partner,
                  joint venturer, financier, manager, executive, independent
                  contractor, consultant, advisor, or sales representative, in
                  any business selling any products or services in direct
                  competition with the Company or any of its subsidiaries within
                  100 miles of any geographic location in which the Company or
                  any of its subsidiaries conducts business at such time (or in
                  the case of a termination or expiration of this Agreement,
                  within 100 miles of any geographic location in which the
                  Company or any of its subsidiaries conducted business at the
                  time of such expiration or termination) (the "Territory");

         (b)      call upon any prospective acquisition candidate on Executive's
                  own behalf or on behalf of any competitor of the Company or
                  any of its subsidiaries, which candidate was either called
                  upon by the Company (including its subsidiaries) or for which

<PAGE>


                  the Company made an acquisition analysis, for the purpose of
                  acquiring such entity; provided, however, that Executive shall
                  not be charged with a violation of this Section 8.2(b) unless
                  and until Executive shall have knowledge or notice that such
                  prospective acquisition candidate was called upon, or that an
                  acquisition analysis was made, for the purpose of acquiring
                  such entity;

         (c)      call upon, contact or solicit any person who is, at that time,
                  an employee of the Company (including the subsidiaries
                  thereof) for the purpose or with the intent of enticing such
                  employee away from or out of the employ of the Company
                  (including the subsidiaries thereof);

         (d)      call upon any person or entity which is, at that time, or
                  which has been, within one (1) year prior to that time, a
                  customer of the Company (including the subsidiaries thereof)
                  within the Territory for the purpose of soliciting or selling
                  products or services in direct competition with the Company
                  within the Territory;

         (e)      disclose customers, whether in existence or proposed, of the
                  Company (or the Company's subsidiaries) to any person, firm,
                  partnership, corporation or business for any reason or
                  purpose.

         (f)      engage in any pattern of conduct that involves the making or
                  publishing of written or oral statements or remarks
                  (including, without limitation, the repetition or distribution
                  of derogatory rumors, allegations, negative reports or
                  comments) which are disparaging, deleterious or damaging to
                  the integrity, reputation or good will of the Company, its
                  management, or of management of corporations affiliated with
                  the Company.

         8.3 Except for activities expressly permitted by the prior written
approval of the Board of Directors of the Company, during the term of this
Agreement, the Executive will not: (a) engage in business independent of
Executive's employment by the Company that requires any substantial portion of
Executive's time; (b) serve as an officer, general partner or member in any
for-profit corporation, partnership or firm; (c) serve as a director of any
corporation, partnership or firm having the Business as its principal
enterprise; or (d) directly, indirectly or through any Affiliate, invest in,
participate in or acquire an interest in any entity engaged in the Business. For
purposes of this Agreement, the terms: (i) "Affiliate" means as to any Person,
each other Person that directly or indirectly (through one (1) or more
intermediaries) controls, is controlled by or is under common control with such
person; and (ii) "Person" means an individual, corporation, partnership, limited
liability company, association, joint stock company, trust, associate (as
defined in regulations promulgated by the Securities and Exchange Commission) or
other legally recognizable entity. Notwithstanding anything herein to the
contrary, the limitations in Sections 8.2 and 8.3 hereof will not prohibit any
investment by the Executive of not more than 3% of the outstanding capital stock
of a company whose securities are listed on a public exchange or the Nasdaq
Stock Market National Market.

         8.4 Executive and the Company acknowledge that: (i) each covenant and
restriction contained in Sections 8.1, 8.2, 8.3, 9 and 10 of this Agreement is
necessary, fundamental, and required for the protection of the Company's
business and goodwill; (ii) such covenants and restrictions relate to matters
which are of a special, unique, and extraordinary character that gives each of
them a special, unique, and extraordinary value which is difficult to measure in
economic terms; and (iii) a breach of any such covenant or restriction will
result in immediate and irreparable harm and damage to the Company which cannot
be compensated adequately by a monetary award or other remedy at law.
Accordingly, it is expressly agreed that, in addition to all other remedies

<PAGE>


available at law or in equity, and notwithstanding anything to the contrary in
Section 13 below, the Company will be entitled to the immediate remedy of a
temporary restraining order, preliminary injunction, or such other form of
injunctive or equitable relief as may be used by any court of competent
jurisdiction to restrain or enjoin any of the parties hereto from breaching any
such covenant or restriction, or otherwise specifically to enforce the
provisions contained in Sections 8.1, 8.2, 8.3, 9, and 10 of this Agreement.

         8.5 Reasonable Restraint. It is agreed by the parties hereto that the
foregoing covenants in Sections 8.1, 8.2 and 8.3 impose a reasonable restraint
on Executive in light of the activities and business of the Company (including
the subsidiaries thereof) on the date of the execution of this Agreement and the
current plans of the Company; but it is also the intent of the Company and
Executive that such covenants be construed and enforced in accordance with the
changing activities and business of the Company (including the subsidiaries
thereof) throughout the term of this Agreement. It is further agreed by the
parties that a portion of the compensation paid to Executive under this
Agreement is paid in consideration of the covenants herein contained, the
sufficiency of which consideration is hereby acknowledged. If the scope of any
restriction contained in Sections 8.1, 8.2 or 8.3 is too broad to permit
enforcement of such restriction to its full extent, then such restriction shall
be enforced to the maximum extent permitted by law, and the parties consent that
such scope may be judicially modified accordingly in any proceeding brought to
enforce such restriction.

         8.6 Independent Covenant. Each of the covenants in Sections 8, 9 and 10
shall be construed as an agreement independent of any other provisions in this
Agreement, and the existence of any claim or cause of action of Executive
against the Company (including the subsidiaries thereof), whether predicated on
this Agreement or otherwise, shall not constitute a defense to the enforcement
by the Company of such covenants. It is specifically agreed that the time
periods stated at the beginning of Sections 8.2 and 9, during which the
agreements and covenants of Executive made in Sections 8.2 and 9 shall be
effective, shall be computed by excluding from such computation any time during
which Executive is in violation of any provision of Section 8 or 9. The
covenants contained in Sections 8, 9 and 10 shall not be affected by any breach
of any other provision of this Agreement by any party hereto.

         9. Proprietary Matters. Executive expressly understands and agrees that
any and all improvements, inventions, discoveries, processes, or know-how that
are generated, conceived or made by Executive, solely or jointly with another,
during the term of this Agreement or within the greater of (i) the period during
which Executive is receiving compensation or benefits pursuant to Section 7.3
hereof, and (ii) one (1) year following termination or expiration of this
Agreement, and which are directly related to the business or activities of the
Company and which Executive conceives as a result of his employment by the
Company, whether so generated or conceived during Executive's regular working
hours or otherwise, and whether patentable or not, are the sole and exclusive
property of the Company, and Executive shall promptly disclose any such
improvements, inventions, discoveries, processes or know-how to the Company.
Executive hereby assigns and agrees to assign all his interests in such
improvements, inventions, discoveries, processes, and know-how to the Company or
its nominees and agrees, whenever requested to do so by the Company (either
during the term of this Agreement or thereafter), to execute and assign any and
all applications, assignments and/or other instruments and do all things which
the Company may deem necessary or appropriate in order to apply for, obtain,
maintain, enforce and defend Letters of Patent, copyrights, trade names or
trademarks of the United States or of foreign countries for said improvements,
inventions, discoveries, processes, or know-how, or in order to assign and
convey or otherwise make available to the Company the sole and exclusive right,
title, and interest in and to said improvements, inventions, discoveries,
processes, know-how, or otherwise to protect the Company's interest therein.

         10. Return of Company Property. All records, designs, patents, business
plans, financial statements, manuals, memoranda, lists and other property
delivered to or compiled by Executive by or on behalf of the Company or its
representatives, vendors or customers which pertain to the business of the
Company shall be and remain the property of the Company, and be subject at all
times to its discretion and control. Likewise, all correspondence, reports,
records, charts, advertising materials and other similar data pertaining to the


<PAGE>


business, activities or future plans of the Company which is collected by
Executive shall be delivered promptly to the Company without request by it upon
termination of Executive's employment.

         11. No Prior Agreements. Executive hereby represents and warrants to
the Company that the execution of this Agreement by Executive and his employment
by the Company and the performance of his duties hereunder will not violate or
be a breach of any agreement with a former employer, client or any other person
or entity. Further, Executive agrees to indemnify the Company for any claim,
including, but not limited to, attorneys' fees, costs and expenses and expenses
of investigation, by any such third party that such third party may now have or
may hereafter come to have against the Company based upon or arising out of any
non-competition agreement, invention or secrecy agreement between Executive and
such third party which was in existence as of the date of this Agreement.

         12. Key-Person Insurance. Executive agrees to make himself available
and to undergo, at the Company's request and expense, any physical examination
or other procedure necessary to allow the Company to obtain a key-person
insurance policy on Executive. If the Company obtains such policy, it will
maintain the policy at its expense and all proceeds will be the sole property of
the Company.

         13. Resolution of Disputes. The parties will attempt in good faith
promptly by negotiations to resolve any dispute or controversy arising out of or
relating to this Agreement or to the employment or termination of Executive by
the Company. All negotiations pursuant to this clause are confidential and will
be treated as compromise and settlement negotiations for purposes of the Federal
Rules of Evidence and state rules of evidence.

         14. Indemnification. In the event Executive is made a party to any
threatened, pending or completed action, suit or proceeding, whether civil,
criminal, administrative or investigative (other than an action by the Company
against Executive), by reason of the fact that he or she is or was performing
services within the course and scope of his or her employment with the Company
under this Agreement, then the Company shall protect, defend, indemnify and hold
harmless Executive against all expenses (including attorneys' fees, costs and
expenses), judgments, fines, costs, liabilities, damages, and amounts paid in
settlement, actually and reasonably incurred by Executive in connection
therewith. Without limiting the requirement above that Executive be performing
services within the course and scope of his or her employment, activities
constituting violations of law or written Company policy shall not constitute
services within the course and scope of Executive's employment, and the Company
shall not indemnify Executive for any such activities. Executive agrees to
immediately notify the Company of any threatened, pending or completed matter;
provided, however, that Executive's failure to immediately notify the Company of
such matter shall not relieve the Company of any obligation hereunder, unless,
and only to the extent that, the Company is materially prejudiced by such delay
or failure to give notice. Executive agrees to accept any attorney reasonably
assigned by the Company to defend the Executive; provided that if counsel
selected by the Company shall have a conflict of interest that prevents such
counsel from representing Executive, Executive may engage separate counsel and
the Company shall pay all reasonable attorneys fees of such counsel.

         15.      Miscellaneous.

         15.1 Governing Law; Interpretation. This Agreement will be governed by
the substantive laws of the State of New York applicable to contracts entered
into and fully performed in such jurisdiction. The headings and captions of the
Sections of this Agreement are for convenience only and in no way define, limit
or extend the scope or intent of this Agreement or any provision hereof. This
Agreement will be construed as a whole, according to its fair meaning, and not
in favor of or against any party, regardless of which party may have initially
drafted certain provisions set forth herein.

         15.2 Assignment. This Agreement is personal to Executive and he may not
assign any of his rights or delegate any of his obligations hereunder without
first obtaining the prior written consent of the Board of Directors of the
Company.

<PAGE>


         15.3 Notices. Any notice, request, claim or other communication
required or permitted hereunder will be in writing and will be deemed to have
been duly given if delivered by hand or if sent by certified mail, postage and
certification prepaid, to Executive at his residence (as noted in the Company's
records), or to the Company at its address as set forth below its signature on
the signature page of this Agreement, or to such other address or addresses as
either party may have furnished to the other in writing in accordance herewith.

         15.4 Severability. If any provision of this Agreement or the
application of any such provision to either of the parties is held by a court of
competent jurisdiction to be contrary to law, such provision will be deemed
amended to the extent necessary to comply with such law, and the remaining
provisions of this Agreement will remain in full force and effect unless the
result would be manifestly unjust or would deprive either party of the benefit
of its bargain.

         15.5 Entire Agreement; Amendments. This Agreement and any other
exhibits and attachments hereto constitutes the final and complete expression of
all of the terms of the understanding and agreement between the parties hereto
with respect to the subject matter hereof, and this Agreement replaces and
supersedes any and all prior or contemporaneous negotiations, communications,
understandings, obligations, commitments, agreements or contracts, whether
written or oral, between the parties respecting the subject matter hereof.
Except as provided in Section 15.4 above, this Agreement may not be modified,
amended, altered or supplemented except by means of the execution and delivery
of a written instrument mutually executed by both parties.

         15.6 Attorneys' Fees. If it becomes necessary for any party to initiate
legal action or any other proceeding to enforce, defend or construe such party's
rights or obligations under this Agreement, the prevailing party will be
entitled to its reasonable costs and expenses, including attorneys' fees,
incurred in connection with such action or proceeding.

         15.7 Counterparts. This Agreement may be executed simultaneously in two
(2) or more counterparts, each of which shall be deemed an original and all of
which together shall constitute but one and the same instrument.

         16. EXECUTIVE ACKNOWLEDGMENT. EXECUTIVE ACKNOWLEDGES THAT HE HAS BEEN
GIVEN THE OPPORTUNITY TO CONSULT WITH LEGAL COUNSEL CONCERNING THE RIGHTS AND
OBLIGATIONS ARISING UNDER THIS AGREEMENT, THAT HE HAS READ AND UNDERSTANDS EACH
AND EVERY PROVISION OF THIS AGREEMENT, AND THAT HE IS FULLY AWARE OF THE LEGAL
EFFECT AND IMPLICATIONS OF THIS AGREEMENT.

         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed as of the day and year first above written.

Company:                                            Executive:

United Road Services, Inc.                          Gerald R. Riordan
17 Computer Drive West
Albany, NY  12205


By:_____________________________                    ____________________________
Name:  Richard A. Molyneux
Title:    Chairman of the Board






         EXHIBIT 10.2


               AMENDED AND RESTATED EXECUTIVE EMPLOYMENT AGREEMENT

         This Amended and Restated Executive Employment Agreement ("Agreement")
is made and entered into as of September 8, 1999 (the "Effective Date") by and
between United Road Services, Inc., a Delaware corporation (the "Company") and
Donald J. Marr, an individual resident of the State of New York ("Executive").

                                    RECITALS

         WHEREAS, the Company is engaged in the business of motor vehicle and
equipment towing, recovery and transport services (the "Business");

         WHEREAS, the Company desires to employ Executive on a full-time basis
as Senior Vice President and Chief Financial Officer of the Company, and
Executive is willing to be employed by the Company in that capacity on the terms
and conditions set forth in this Agreement; and

         WHEREAS, Executive is employed hereunder by the Company in a
confidential relationship wherein Executive, in the course of his employment
with the Company, has and will continue to become familiar with and aware of
information as to the Company's customers, pricing, accounting, finances and
specific manner of doing business, including the processes, techniques and trade
secrets utilized by the Company, and future plans with respect thereto, all of
which have been and will be established and maintained at great expense to the
Company; this information is a trade secret and constitutes the valuable
goodwill of the Company.

         NOW THEREFORE, for good and valuable consideration, the receipt and
sufficiency of which is hereby acknowledged, the Company and Executive hereby
agree as follows:

         1.       Employment.  The Company  hereby  employs  Executive on the
terms set forth herein and  Executive hereby accepts such employment.

         2.       Duties. During the period of his employment with the Company
hereunder, Executive will be employed as Senior Vice President and Chief
Financial Officer of the Company. Executive will:

         (a)      Devote his full business time, ability, knowledge and
                  attention, and give his best effort and skill solely to the
                  Company's business affairs and interests;

         (b)      Perform such services and assume such duties and
                  responsibilities appropriate to the positions identified above
                  as well as those which may from time to time be reasonably
                  assigned to him by the Chief Executive Officer of the Company
                  or by such other person to whom he may be directed to report
                  by the Chief Executive Officer or the Board of Directors of
                  the Company; and

         (c)      In all respects use his best efforts to further, enhance and
                  develop the Company's business affairs, interests and welfare.

         3.       Compensation. In consideration of Executive's services to the
Company during the Employment Term, the Company will pay Executive a gross base
salary of $180,000 per annum during the Employment term. Executive's base salary
will be paid in equal installments (pro rated for portions of a pay period) on
the Company's regular pay days and the Company will withhold from such
compensation all applicable federal and state income, social security,
disability and other taxes as required by applicable laws. On at least an annual
basis, the Compensation Committee of the Board of Directors (the "Compensation
Committee") will review Executive's performance and may increase such base
salary if, in its discretion, any such increase is warranted. The Company may

<PAGE>


also pay Executive such bonuses and other incentive compensation, including
without limitation, stock options, as are determined from time to time to be
appropriate by the Board of Directors or a duly authorized committee thereof.

4.       Change of Control.

         (a)      Operation of Section 4. This Section 4 shall be effective, but
                  not operative, immediately upon execution of this Agreement by
                  the parties hereto and shall remain in effect so long as
                  Executive remains employed by the Company, but shall not be
                  operative unless and until there has been a Change of Control,
                  as defined in subsection 4(b) hereof. Upon such Change of
                  Control, this Section 4 shall become operative immediately.

         (b)      Definition. For purposes of this Agreement, a "Change of
                  Control" means (i) the sale of all or substantially all of the
                  assets of the Company to any person or entity that, prior to
                  such sale, did not control, was not under common control with,
                  or was not controlled by, the Company, (ii) a merger or
                  consolidation or other reorganization in which the Company is
                  not the surviving entity or becomes owned entirely by another
                  entity, unless the outstanding voting securities of the
                  surviving or parent corporation, as the case may be,
                  immediately following such transaction are beneficially held
                  by the same persons and entities that beneficially held the
                  outstanding voting securities of the Company immediately prior
                  to such transaction in the same proportion as such persons or
                  entities held such voting securities immediately prior to the
                  transaction, (iii) any transaction or series of transactions
                  which results in any person or "group" becoming the beneficial
                  owner, directly or indirectly, of securities representing more
                  than fifty percent (50%) of the outstanding voting securities
                  of the Company, or (iv) during any period of twelve
                  consecutive months after the Effective Date the persons who
                  were directors of the Company at the beginning of such twelve
                  month period cease to constitute a majority of the Board of
                  Directors of the Company or of any successor to the Company.

         (c)      Executive's Election Upon Change of Control. If, while
                  Executive is employed by the Company, a Change of Control (as
                  defined in subsection (b) of Section 4) occurs and one or more
                  of the following events occurs:

                  (i)      The assignment to Executive of duties,
                           responsibilities, or status inconsistent with his
                           duties, responsibilities, and status prior to the
                           Change of Control;

                  (ii)     A reduction by the Company in Executive's base salary
                           or specified bonus (as in effect prior to the Change
                           of Control);

                  (iii)    The failure to continue in effect the Company's
                           insurance, disability, stock option plans, or any
                           other Executive benefit plans, policies, practices or
                           arrangements in which Executive participates, or the
                           failure to continue Executive's participation therein
                           on substantially the same basis, both in terms of the
                           amount of benefits provided and the level of
                           Executive's participation relative to other
                           participants, as existed prior to the Change of
                           Control;

                  (iv)     The failure of the Company to obtain a satisfactory
                           agreement from the successor to the Company to assume
                           and agree to perform this Agreement;

                  (v)      Any termination by the Company of Executive's
                           employment other than pursuant to Section 6.2(c)
                           hereof; or


<PAGE>


                  (vi)     The persons who were directors immediately before the
                           transaction that constitutes the Change of Control
                           cease to constitute a majority of the Board of
                           Directors of the Company after that transaction;

Executive may, in his sole discretion, prior to the Expiration Date, give notice
to the Company that he intends to elect to exercise his right to receive the
payments provided for in Section 4(d) hereof (the "Notice of Intention"). In the
event that Executive elects to exercise such right, Executive's employment with
the Company shall terminate effective as of the date upon which the Notice of
Intention is received by the Company. Within ten (10) business days after the
Company's receipt of the Notice of Intention, payment by the Company to
Executive of the amounts set forth in Section 4(d)(i) below shall be made by
cashier's check, accompanied by a written notice to Executive setting forth the
Company's computation of the amount payable pursuant to Section 4(d). If
Executive takes exception to the Company's computation of such amount, Executive
may (but shall not be prejudiced in his right to later contest the amount
actually paid by failure to do so) give a further written notice to the Company
setting forth in reasonable detail Executive's exceptions to the Company's
computation. If the Company and Executive are unable to resolve any dispute over
the total amount to be paid to Executive pursuant to Section 4(d)(i) hereof in
accordance with Section 12 hereof within thirty (30) days after the date of the
Notice of Intention, such dispute shall be submitted for resolution to an
independent third party agreed upon between the Company and Executive and any
additional amount that is determined to be owed by the Company to Executive
pursuant to Section 4(d)(i) hereof shall be paid to Executive by cashier's check
within ten (10) business days after such dispute has been finally resolved.

         (d)      Compensation Upon Change of Control.

                  (i)      If Executive gives the Notice of Intention described
                           in Section 4(c), or if the Company terminates
                           Executive's employment other than pursuant to Section
                           6.2(c) hereof after a Change of Control but prior to
                           the Expiration Date, the Company shall pay Executive
                           a lump sum amount equal to three times Executive's
                           base amount (as defined by Section 280G of the
                           Internal Revenue Code of 1986, as amended (the
                           "Code")) less one dollar ($1.00). In addition to the
                           foregoing, the Company will continue to provide, for
                           a period of three years from the effective date of
                           Executive's termination, medical, life, dental and
                           disability insurance coverage to Executive of the
                           type and amount provided to Executive under the
                           Company's insurance policies as in effect at the time
                           of termination; provided, however, that if such
                           coverage does not continue to be maintained by the
                           Company or is otherwise not available to Executive,
                           the Company shall provide for or make available to
                           Executive substantially similar economic benefits;
                           provided, however, that nothing in this subsection
                           (i) shall obligate the Company to provide for or make
                           any such similar economic benefits available to
                           Executive if the Company does not have such benefits
                           available to its other executive officers.
                           Notwithstanding anything in this Agreement to the
                           contrary, in the event that the Company determines in
                           good faith that any portion of the payments or other
                           benefits set forth in this Agreement or any other
                           plan, arrangement or otherwise constitutes an excess
                           parachute payment under Section 280G of the Code,
                           then the Company shall have no obligation to provide
                           such portion to Executive.

<PAGE>


                  (ii)     Payment of the amount set forth in Section 4(d)(i)
                           shall terminate Executive's rights to receive any and
                           all other payments, rights or benefits pursuant to
                           Sections 3, 5 and 6 of this Agreement from the date
                           of termination, other than any payments, rights or
                           benefits arising (x) pursuant to Section 14.6 of this
                           Agreement, or (y) from any other agreement, plan or
                           policy which by its terms or by operation of law
                           provides for the continuation of such payments,
                           rights or benefits after the termination of
                           Executive's relationship with the Company.

                  (iii)    The lump sum payment referred to in subsection (i)
                           above shall be in addition to and shall not be offset
                           or reduced by (x) any other amounts that have accrued
                           or have otherwise become payable to Executive or his
                           beneficiaries, but have not been paid by the Company
                           as of the effective date of termination of
                           Executive's employment with the Company, including,
                           but not limited to, salary, consulting fees,
                           disability benefits, retirement benefits, life and
                           health insurance benefits, or any other compensation
                           or benefit payment that is part of any valid
                           previous, current, or future contract, plan or
                           agreement, written or oral, or (y) any
                           indemnification payments that may be or become
                           payable to Executive pursuant to the provisions of
                           the Company's Certificate of Incorporation, By-laws,
                           or similar policy, plan, or agreement relating to the
                           indemnification of directors or officers of the
                           Company under certain circumstances.

         (e)      Vesting of Stock Options Upon Change of Control. In the event
                  of a Change of Control, in addition to any benefits provided
                  to Executive upon a Change of Control pursuant to the relevant
                  stock option plan or stock option agreement governing any
                  grant of stock options to Executive, and regardless of whether
                  Executive intends to give a Notice of Intention pursuant to
                  Section 4(c) hereof or Executive's employment with the Company
                  terminates after a Change of Control), any and all stock
                  options granted to Executive pursuant to any of the Company's
                  stock option plans prior to the effective date of such Change
                  of Control that are unvested as of the effective date of such
                  Change of Control will become fully vested and exercisable
                  beginning two business days prior to the effective date of
                  such Change of Control without regard to any vesting schedules
                  established in the relevant option plan or option agreement.

         5.       Benefits and Reimbursements.

         5.1 Executive will, during the Employment Term, have the right to
receive such benefits as are generally made available to full-time executive
officers of the Company, including the right to participate in any retirement
plan or executive bonus plan that the Company may create. In addition, or
inclusive of such benefits, the Company will provide Executive with the
following:

                  (a)      The opportunity to apply for coverage under the
                           Company's medical, life, dental and disability plans,
                           if any. If Executive is accepted for coverage under
                           such plans, the Company will provide to Executive and
                           his immediate family such coverage on the same terms
                           as is customarily provided by the Company to the plan
                           participants as modified from time to time.

                  (b)      In addition to normal holidays recognized by the
                           Company, Executive will be entitled to three (3)
                           weeks paid vacation annually; provided that any
                           vacation may be taken by Executive at any time
                           Executive deems appropriate, upon consultation with
                           the Chief Executive Officer, who may determine that
                           the best interests of the Company require otherwise.

<PAGE>


         5.2 The Company will reimburse Executive for travel and other
out-of-pocket expenses reasonably incurred by Executive in the performance of
his duties hereunder, provided that all such expenses will be reimbursed only
(i) upon the presentation by Executive to the Company of such documentation as
may be reasonably necessary to substantiate that all such expenses were incurred
in the performance of his duties, and (ii) if such expenses are consistent with
all policies of the Company in effect from time to time as to the kind and
amount of such expenses.

         6.       Term; Termination; Rights Upon Termination.

         6.1 Term. Subject to Section 6.2 below, the Company hereby employs
Executive and Executive hereby accepts employment with the Company for a period
(the "Term") beginning on the Effective Date and ending on the earlier of (a)
February 2, 2001 and (b) the first anniversary of the effective date of the
employment agreement to be entered into between the Company and the new chief
executive officer hired to replace Edward T. Sheehan (such earlier date being
referred to herein as the "Expiration Date").

         6.2 Termination. This Agreement and Executive's employment may be
terminated in any one of the following ways:

         (a)      Expiration of Term of Agreement. This Agreement will terminate
                  automatically without notice upon the Expiration Date.

         (b)      Death or Permanent Disability of Executive. Subject to the
                  payment to Executive of the amounts required by Section 6.3
                  below, this Agreement will terminate immediately upon the
                  death or permanent disability of Executive, whereupon
                  Executive shall have no further rights or be entitled to any
                  other benefits of this Agreement, other than the payments and
                  benefits referred to in Section 6.3 below. Executive will be
                  deemed permanently disabled for the purpose of this Agreement
                  if, in the good faith determination of the Board of Directors,
                  based on sound medical advice, Executive has become physically
                  or mentally incapable of performing his duties hereunder for a
                  continuous period of one hundred eighty (180) days, in which
                  event Executive will be deemed permanently disabled upon the
                  expiration of such one hundred eighty (180) day period.

         (c)      Executive's Discharge for Cause. The Company may terminate
                  Executive's employment hereunder for "Cause" at any time
                  effective immediately upon its giving of written notice
                  setting forth with particularity the facts and circumstances
                  constituting such Cause, whereupon this Agreement will
                  terminate and Executive shall have no further rights or be
                  entitled to any other benefits of this Agreement, other than
                  the payments and benefits referred to in Section 6.3(a) below.
                  For purposes of this Agreement, "Cause" means the occurrence
                  of one or more of the following: (i) the commission by
                  Executive of any act materially detrimental to the Company,
                  including but not limited to fraud, embezzlement, theft, bad
                  faith, gross negligence, recklessness, dishonesty,
                  insubordination or willful misconduct; (ii) incompetence or
                  repeated failure or refusal to perform the duties required by
                  this Agreement and as may be assigned to Executive by the
                  Chief Executive Officer of the Company or by such other person
                  to whom Executive is directed to report from time to time by
                  the Chief Executive Officer or the Board of Directors of the
                  Company; (iii) conviction of a felony or of any crime of moral
                  turpitude; (iv) any material misrepresentation by Executive to
                  the Company regarding the operation of the business; or (v)
                  material breach of any covenant of this Agreement, provided,
                  that the action or conduct described in clause (ii) or clause
                  (v) above will constitute "Cause" only if such action or
                  conduct continues after the Company has provided Executive
                  with written notice and a reasonable opportunity (to be not
                  less than 30 days) to cure the same.

         (d)      The Company's Right to Terminate At Will. Subject to the
                  payment to Executive of the amounts required by Section 6.3(a)
                  below, the Company may, at any time during the term of this


<PAGE>

                  Agreement, terminate Executive's employment with the Company
                  without "Cause" (as defined in Section 6.2(c) above),
                  effective immediately upon written notice to Executive,
                  whereupon this Agreement will terminate and Executive shall
                  have no further rights or be entitled to any other benefits of
                  this Agreement, other than the payments and benefits referred
                  to in Section 6.3(a) below.

         (e)      Executive's Right to Terminate At Will. Executive shall have
                  the right at any time during the term of this Agreement, by
                  giving written notice to the Company, to terminate this
                  Agreement and Executive's employment with the Company
                  effective as of the date on which such notice is given by
                  Executive, unless the Company advises Executive that it
                  requires the services of Executive for an additional period of
                  time, not to exceed 30 days, in which case, Executive's
                  employment shall cease as of the end of such period (such
                  effective date being hereinafter referred to as the "Executive
                  Termination Date"). On the Executive Termination Date, this
                  Agreement shall terminate and Executive shall have no further
                  rights under or be entitled to any other benefits of this
                  Agreement, other than the payments and benefits referred to in
                  Section 6.3(a) below.

        6.3       Compensation and Benefits Upon Termination.

        (a)       Upon any termination of Executive's employment pursuant to
                  this Section 6, Executive will be entitled to: (i) the
                  compensation provided for in Section 3 hereof for the period
                  of time ending with the effective date of termination; (ii)
                  compensation for any unused vacation that Executive may have
                  accrued, as well as all earned benefits, up to and including
                  the effective date of termination; (iii) "COBRA" benefits to
                  the extent required by applicable law; and (iv) reimbursement
                  for such expenses as Executive may have properly incurred on
                  behalf of the Company as provided in Section 5.2 above prior
                  to the effective date of termination.

         (b)      If during the term of this Agreement (i) the Company
                  terminates Executive's employment pursuant to Section 6.2(c)
                  above, (ii) Executive terminates his employment following the
                  Company's assignment to Executive of regular duties,
                  responsibilities or status which the Board of Directors
                  determines, in good faith, to be materially inconsistent with
                  Executive's duties, responsibilities and status in effect
                  prior to such assignment, or (iii) Executive terminates his
                  employment within one (1) month following a relocation of the
                  Company's headquarters to a location more than 45 miles from
                  its current location, then, in addition to the amounts payable
                  in Section 6.3(a) above, Executive will be entitled to receive
                  a severance payment in an amount equal to Executive's annual
                  base salary in effect at the time of termination, plus the
                  amount of Executive's annual cash bonus for the year
                  immediately preceding such termination, which amount shall be
                  paid to Executive over a one-year period in equal installments
                  (pro rated for portions of a pay period) on the Company's
                  regular pay days, and the Company will withhold all applicable
                  federal and state income, social security, disability and
                  other taxes as required by applicable law; provided, however,
                  that Executive's right to receive payments pursuant to this
                  Section 6.3(b)(i) shall cease immediately upon a knowing
                  violation by Executive of any of the provisions of Sections 7,
                  8 or 9 hereof.

                  (ii)     any and all stock options granted to Executive
                           pursuant to any of the Company's stock option plans
                           prior to the effective date of such termination that
                           are unvested as of the effective date of such
                           termination will continue to vest, and Executive
                           shall be permitted to exercise such options on the
                           terms set forth in the relevant option plan and
                           option agreement, in the same amounts and at the same
                           times as such options would have vested had Executive
                           remained employed by the Company until all such
                           options become fully vested (the period between the
                           effective date of termination and the date that all
                           such options become fully vested being hereafter
                           referred to as the "Option Vesting Period");



<PAGE>


                           provided, however, that such continued vesting of
                           options shall immediately cease upon a knowing
                           violation by Executive during the Option Vesting
                           Period of any of the provisions of Sections 7, 8 or 9
                           hereof.

                  (iii)    the Company will continue to provide, for a period of
                           two years from the effective date of Executive's
                           termination, medical, life, dental and disability
                           insurance coverage to Executive of the type and
                           amount provided to Executive under the Company's
                           insurance policies as in effect at the time of
                           termination; provided, however, that if such coverage
                           does not continue to be maintained by the Company or
                           is otherwise not available to Executive, the Company
                           shall provide for or make available to Executive
                           substantially similar economic benefits; provided,
                           however, that nothing in this subsection (iii) shall
                           obligate the Company to provide for or make any such
                           similar economic benefits available to Executive if
                           the Company does not have such benefits available to
                           its other Executive officers.

         (c)      In the event of a termination upon the death or permanent
                  disability of Executive as provided in Section 6.2(b) above,
                  Executive or his estate shall be entitled to receive from the
                  Company, for a period of twelve months following the effective
                  date of termination, 100% of Executive's annual base salary at
                  the rate then in effect, payable in equal installments (pro
                  rated for portions of a pay period) on the Company's regular
                  pay days, and the Company will withhold all applicable federal
                  and state income, social security, disability and other taxes
                  as required by applicable law; provided, however, that in the
                  case of a termination upon the permanent disability of
                  Executive, such payments shall be reduced by all payments in
                  respect of Executive's salary payable to Executive under the
                  Company's disability insurance, if any, for the same period.

         6.4 Effect of Termination. Subject to Section 4 hereof, the payments
set forth in Section 6.3 will fully discharge all responsibilities of the
Company to Executive under this Agreement or relating to or arising out of the
termination of Executive's employment, and all other rights and obligations of
the Company and Executive under this Agreement shall cease as of the effective
date of termination, except that Executive's obligations under Sections 7, 8,
and 9 shall survive such termination.

         7.       Unfair Competition by Executive.

         7.1 Executive agrees that all trade secrets, or confidential or
proprietary information with respect to the activities and businesses of the
Company, including, without limitation, personnel information, secret processes,
know-how, customer lists, databases, ideas, techniques, processes, inventions
(whether patentable or not), and other technical plans, business plans,
marketing plans, product plans, forecasts, contacts, strategies and information
(collectively "Proprietary Information") which were learned by Executive in the
course of his employment by the Company, and any other Proprietary Information
received, developed or learned by Executive hereafter in the course of his
future employment by or in association with the Company, are confidential and
will be kept and held in confidence and trust as a fiduciary by Executive.
Executive will not use or disclose Proprietary Information of the Company except
as necessary in the normal course of the business of the Company for its sole
and exclusive benefit, unless Executive is compelled so to disclose under
process of law, in which case Executive will first notify the Company promptly
after receipt of a demand to so disclose.

         7.2 During the term of this Agreement and for the greater of (i) the
period during which Executive is receiving compensation or benefits pursuant to
Section 6.3 hereof and (ii) a period of one year following the expiration or
termination of this Agreement for any reason, Executive will not, directly or on
behalf of or in conjunction with any other person, persons, company,
partnership, corporation or business of whatever nature:



<PAGE>


         (a)      engage, as an officer, director, shareholder, owner, partner,
                  joint venturer, financier, manager, executive, employee,
                  independent contractor, consultant, advisor, or sales
                  representative, in any business selling any products or
                  services in direct competition with the Company or any of its
                  subsidiaries within 100 miles of any geographic location in
                  which the Company or any of its subsidiaries conducts business
                  at such time (or in the case of a termination or expiration of
                  this Agreement, within 100 miles of any geographic location in
                  which the Company or any of its subsidiaries conducted
                  business at the time of such expiration or termination) (the
                  "Territory");

         (b)      call upon any prospective acquisition candidate on Executive's
                  own behalf or on behalf of any competitor of the Company or
                  any of its subsidiaries, which candidate was either called
                  upon by the Company (including its subsidiaries) or for which
                  the Company made an acquisition analysis, for the purpose of
                  acquiring such entity; provided, however, that Executive shall
                  not be charged with a violation of this Section 7.2(b) unless
                  and until Executive shall have knowledge or notice that such
                  prospective acquisition candidate was called upon, or that an
                  acquisition analysis was made, for the purpose of acquiring
                  such entity;

         (c)      call upon, contact or solicit any person who is, at that time,
                  an employee of the Company (including the subsidiaries
                  thereof) for the purpose or with the intent of enticing such
                  employee away from or out of the employ of the Company
                  (including the subsidiaries thereof); provided that Executive
                  shall be permitted to call upon and hire any member of his or
                  her immediate family;

         (d)      call upon any person or entity which is, at that time, or
                  which has been, within one (1) year prior to that time, a
                  customer of the Company (including the subsidiaries thereof)
                  within the Territory for the purpose of soliciting or selling
                  products or services in direct competition with the Company
                  within the Territory;

         (e)      disclose customers, whether in existence or proposed, of the
                  Company (or the Company's subsidiaries) to any person, firm,
                  partnership, corporation or business for any reason or
                  purpose.

         (f)      engage in any pattern of conduct that involves the making or
                  publishing of written or oral statements or remarks
                  (including, without limitation, the repetition or distribution
                  of derogatory rumors, allegations, negative reports or
                  comments) which are disparaging, deleterious or damaging to
                  the integrity, reputation or good will of the Company, its
                  management, or of management of corporations affiliated with
                  the Company.

         7.3 Except for activities expressly permitted by the prior written
approval of the Board of Directors of the Company, during the term of this
Agreement, the Executive will not: (a) engage in business independent of
Executive's employment by the Company that requires any substantial portion of
Executive's time; (b) serve as an officer, general partner or member in any
for-profit corporation, partnership or firm; (c) serve as a director of any
corporation, partnership or firm having the Business as its principal
enterprise; or (d) directly, indirectly or through any Affiliate, invest in,



<PAGE>


participate in or acquire an interest in any entity engaged in the Business. For
purposes of this Agreement, the terms: (i) "Affiliate" means as to any Person,
each other Person that directly or indirectly (through one (1) or more
intermediaries) controls, is controlled by or is under common control with such
person; and (ii) "Person" means an individual, corporation, partnership, limited
liability company, association, joint stock company, trust, associate (as
defined in regulations promulgated by the Securities and Exchange Commission) or
other legally recognizable entity. Notwithstanding anything herein to the
contrary, the limitations in Sections 7.2 and 7.3 hereof will not prohibit any
investment by the Executive of not more than 3% of the outstanding capital stock
of a company whose securities are listed on a public exchange or the National
Association of Securities Dealers Automated Quotation National Market System.

         7.4 Executive and the Company acknowledge that: (i) each covenant and
restriction contained in Sections 7.1, 7.2, 7.3, 8 and 9 of this Agreement is
necessary, fundamental, and required for the protection of the Company's
business and goodwill; (ii) such covenants and restrictions relate to matters
which are of a special, unique, and extraordinary character that gives each of
them a special, unique, and extraordinary value which is difficult to measure in
economic terms; and (iii) a breach of any such covenant or restriction will
result in immediate and irreparable harm and damage to the Company which cannot
be compensated adequately by a monetary award or other remedy at law.
Accordingly, it is expressly agreed that, in addition to all other remedies
available at law or in equity, and notwithstanding anything to the contrary in
Section 12 below, the Company will be entitled to the immediate remedy of a
temporary restraining order, preliminary injunction, or such other form of
injunctive or equitable relief as may be used by any court of competent
jurisdiction to restrain or enjoin any of the parties hereto from breaching any
such covenant or restriction, or otherwise specifically to enforce the
provisions contained in Sections 7.1, 7.2, 7.3, 8, and 9 of this Agreement.

         7.5 Reasonable Restraint. It is agreed by the parties hereto that the
foregoing covenants in Sections 7.1, 7.2 and 7.3 impose a reasonable restraint
on Executive in light of the activities and business of the Company (including
the subsidiaries thereof) on the date of the execution of this Agreement and the
current plans of the Company; but it is also the intent of the Company and
Executive that such covenants be construed and enforced in accordance with the
changing activities and business of the Company (including the subsidiaries
thereof) throughout the term of this Agreement. It is further agreed by the
parties that a portion of the compensation paid to Executive under this
Agreement is paid in consideration of the covenants herein contained, the
sufficiency of which consideration is hereby acknowledged. If the scope of any
restriction contained in Sections 7.1, 7.2 or 7.3 is too broad to permit
enforcement of such restriction to its full extent, then such restriction shall
be enforced to the maximum extent permitted by law, and the parties consent that
such scope may be judicially modified accordingly in any proceeding brought to
enforce such restriction.

         7.6 Independent Covenant. Each of the covenants in Sections 7, 8 and 9
shall be construed as an agreement independent of any other provisions in this
Agreement, and the existence of any claim or cause of action of Executive
against the Company (including the subsidiaries thereof), whether predicated on
this Agreement or otherwise, shall not constitute a defense to the enforcement
by the Company of such covenants. It is specifically agreed that the time
periods stated at the beginning of Sections 7.2 and 8, during which the
agreements and covenants of Executive made in Sections 7.2 and 8 shall be
effective, shall be computed by excluding from such computation any time during
which Executive is in violation of any provision of Section 7 or 8. The
covenants contained in Sections 7, 8 and 9 shall not be affected by any breach
of any other provision of this Agreement by any party hereto.

         8. Proprietary Matters. Executive expressly understands and agrees that
any and all improvements, inventions, discoveries, processes, or know-how that
are generated, conceived or made by Executive, solely or jointly with another,
during the term of this Agreement or within the greater of (i) the period during
which Executive is receiving compensation or benefits pursuant to Section 8.3
hereof, and (ii) one (1) year following termination or expiration of this
Agreement, and which are directly related to the business or activities of the
Company and which Executive conceives as a result of his employment by the
Company, whether so generated or conceived during Executive's regular working
hours or otherwise, and whether patentable or not, are the sole and exclusive



<PAGE>


property of the Company, and Executive shall promptly disclose any such
improvements, inventions, discoveries, processes or know-how to the Company.
Executive hereby assigns and agrees to assign all his interests in such
improvements, inventions, discoveries, processes, and know-how to the Company or
its nominees and agrees, whenever requested to do so by the Company (either
during the term of this Agreement or thereafter), to execute and assign any and
all applications, assignments and/or other instruments and do all things which
the Company may deem necessary or appropriate in order to apply for, obtain,
maintain, enforce and defend Letters of Patent, copyrights, trade names or
trademarks of the United States or of foreign countries for said improvements,
inventions, discoveries, processes, or know-how, or in order to assign and
convey or otherwise make available to the Company the sole and exclusive right,
title, and interest in and to said improvements, inventions, discoveries,
processes, know-how, or otherwise to protect the Company's interest therein.

         9. Return of Company Property. All records, designs, patents, business
plans, financial statements, manuals, memoranda, lists and other property
delivered to or compiled by Executive by or on behalf of the Company or its
representatives, vendors or customers which pertain to the business of the
Company shall be and remain the property of the Company, and be subject at all
times to its discretion and control. Likewise, all correspondence, reports,
records, charts, advertising materials and other similar data pertaining to the
business, activities or future plans of the Company which is collected by
Executive shall be delivered promptly to the Company without request by it upon
termination of Executive's employment.

         10. No Prior Agreements. Executive hereby represents and warrants to
the Company that the execution of this Agreement by Executive and his employment
by the Company and the performance of his duties hereunder will not violate or
be a breach of any agreement with a former employer, client or any other person
or entity. Further, Executive agrees to indemnify the Company for any claim,
including, but not limited to, attorneys' fees, costs and expenses and expenses
of investigation, by any such third party that such third party may now have or
may hereafter come to have against the Company based upon or arising out of any
non-competition agreement, invention or secrecy agreement between Executive and
such third party which was in existence as of the date of this Agreement.

         11. Key-Person Insurance. Executive agrees to make himself available
and to undergo, at the Company's request and expense, any physical examination
or other procedure necessary to allow the Company to obtain a key-person
insurance policy on Executive. If the Company obtains such policy, it will
maintain the policy at its expense and all proceeds will be the sole property of
the Company.

         12. Resolution of Disputes. The parties will attempt in good faith
promptly by negotiations to resolve any dispute or controversy arising out of or
relating to this Agreement or to the employment or termination of Executive by
the Company. All negotiations pursuant to this clause are confidential and will
be treated as compromise and settlement negotiations for purposes of the Federal
Rules of Evidence and state rules of evidence.

         13. Indemnification. In the event Executive is made a party to any
threatened, pending or completed action, suit or proceeding, whether civil,
criminal, administrative or investigative (other than an action by the Company
against Executive), by reason of the fact that he is or was performing services
within the course and scope of his employment with the Company under this
Agreement, then the Company shall protect, defend, indemnify and hold harmless
Executive against all expenses (including attorneys' fees, costs and expenses),
judgments, fines, costs, liabilities, damages, and amounts paid in settlement,
actually and reasonably incurred by Executive in connection therewith. Without
limiting the requirement above that Executive be performing services within the
course and scope of his employment, activities constituting violations of law or
Company policy shall not constitute services within the course and scope of
Executive's employment, and the Company shall not indemnify Executive for any
such activities. Executive agrees to immediately notify the Company of any
threatened, pending or completed matter; provided, however, that Executive's
failure to immediately notify the Company of such matter shall not relieve the
Company of any obligation hereunder, unless, and only to the extent that, the
Company is materially prejudiced by such delay or failure to give notice.
Executive agrees to accept any attorney reasonably assigned by the Company to
defend the Executive; provided that if counsel selected by the Company shall


<PAGE>


have a conflict of interest that prevents such counsel from representing
Executive, Executive may engage separate counsel and the Company shall pay all
reasonable attorneys fees of such counsel.

         14.      Miscellaneous.

         14.1 Governing Law; Interpretation. This Agreement will be governed by
the substantive laws of the State of New York applicable to contracts entered
into and fully performed in such jurisdiction. The headings and captions of the
Sections of this Agreement are for convenience only and in no way define, limit
or extend the scope or intent of this Agreement or any provision hereof. This
Agreement will be construed as a whole, according to its fair meaning, and not
in favor of or against any party, regardless of which party may have initially
drafted certain provisions set forth herein.

         14.2 Assignment. This Agreement is personal to Executive and he may not
assign any of his rights or delegate any of his obligations hereunder without
first obtaining the prior written consent of the Board of Directors of the
Company.

         14.3 Notices. Any notice, request, claim or other communication
required or permitted hereunder will be in writing and will be deemed to have
been duly given if delivered by hand or if sent by certified mail, postage and
certification prepaid, to Executive at his residence (as noted in the Company's
records), or to the Company at its address as set forth below its signature on
the signature page of this Agreement, or to such other address or addresses as
either party may have furnished to the other in writing in accordance herewith.

         14.4 Severability. If any provision of this Agreement or the
application of any such provision to either of the parties is held by a court of
competent jurisdiction to be contrary to law, such provision will be deemed
amended to the extent necessary to comply with such law, and the remaining
provisions of this Agreement will remain in full force and effect unless the
result would be manifestly unjust or would deprive either party of the benefit
of its bargain.

         14.5 Entire Agreement; Amendments. This Agreement and any other
exhibits and attachments hereto constitutes the final and complete expression of
all of the terms of the understanding and agreement between the parties hereto
with respect to the subject matter hereof, and this Agreement replaces and
supersedes any and all prior or contemporaneous negotiations, communications,
understandings, obligations, commitments, agreements or contracts, whether
written or oral, between the parties respecting the subject matter hereof,
including without limitation the Executive Employment Agreement between the
parties dated as of February 2, 1998 and the Amended and Restated Executive
Employment Agreement between the parties dated as of May 1, 1998. Except as
provided in Section 14.4 above, this Agreement may not be modified, amended,
altered or supplemented except by means of the execution and delivery of a
written instrument mutually executed by both parties.

         14.6 Attorneys' Fees. If it becomes necessary for any party to initiate
legal action or any other proceeding to enforce, defend or construe such party's
rights or obligations under this Agreement, the prevailing party will be
entitled to its reasonable costs and expenses, including attorneys' fees,
incurred in connection with such action or proceeding.

         14.7 Counterparts. This Agreement may be executed simultaneously in two
(2) or more counterparts, each of which shall be deemed an original and all of
which together shall constitute but one and the same instrument.

         15. EXECUTIVE ACKNOWLEDGMENT. EXECUTIVE ACKNOWLEDGES THAT HE HAS BEEN
GIVEN THE OPPORTUNITY TO CONSULT WITH LEGAL COUNSEL CONCERNING THE RIGHTS AND
OBLIGATIONS ARISING UNDER THIS AGREEMENT, THAT HE HAS READ AND UNDERSTANDS EACH
AND EVERY PROVISION OF THIS AGREEMENT, AND THAT HE IS FULLY AWARE OF THE LEGAL
EFFECT AND IMPLICATIONS OF THIS AGREEMENT.


<PAGE>


         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed as of the day and year first above written.

Company:                                           Executive:

United Road Services, Inc.                         Donald J. Marr

By:  /s/ Richard A. Molyneux                        /s/ Donald J. Marr
     -------------------------------               -----------------------------
     Richard A. Molyneux
     Authorized Board Representative
     17 Computer Drive West
     Albany, New York  12205








EXHIBIT 10.3
                                                September 24, 1999





United Road Services, Inc.
17 Computer Drive West
Albany, New York 12205

Ladies/Gentlemen:

         Please refer to the Second Amended and Restated Credit Agreement dated
as of June 11, 1999 (the "Credit Agreement") among United Road Services, Inc.
(the "Company"), various financial institutions and Bank of America National
Trust and Savings Association, as Administrative Agent. Capitalized terms used
but not otherwise defined herein have the meanings assigned thereto in the
Credit Agreement.

         The Company, the Banks and the Agent hereby agree that the Credit
Agreement is terminated effective as of July 9, 1999 as if the Credit Agreement
had not been executed and delivered by the parties thereto. Without limiting the
foregoing, (a) the Company releases each Bank from any Commitment under the
Credit Agreement and agrees that no Bank shall have any obligation or liability
to the Company under or in connection with the Credit Agreement and (b) each
Bank hereby releases the Company from any obligation to pay any fees in
connection with the Credit Agreement and agrees that the Company shall have no
obligation or liability to such Bank under or in connection with the Credit
Agreement.

         This letter agreement shall become effective upon receipt by the Agent
of counterparts hereof (or facsimiles thereof) executed by the Company and all
Banks. This letter agreement may be executed in counterparts and by the parties
hereto on separate counterparts. This letter agreement shall be governed by the
laws of the State of Illinois applicable to contracts made and to be performed
entirely within such State.


<PAGE>


 BANK OF AMERICA, N.A., as Agent
 -------------------------------


                                       By:
- ------------------------------------------
                                     Title:


                                       BANK OF AMERICA, N.A., as Issuing Bank,
                                        Swing Line Bank and a Bank


                                       By:
                                       Title:


                                     BANKBOSTON, N.A., as Syndication Agent
                                     and a Bank


                                     By:
                                     Title:


                                     CIBC INC., as Documentation Agent and
                                     a Bank


                                     By:
                                     Title:


                                     HELLER FINANCIAL, INC., as a Bank


                                     By:
                                     Title:



<PAGE>


                                     KZH CYPRESSTREE-1 LLC, as a Bank


                                     By:
                                     Title:


                                     MICHIGAN NATIONAL BANK, as a Bank


                                     By:
                                     Title:


                                     NORTH AMERICAN SENIOR FLOATING RATE FUND,
                                     as a Bank
                                     By: CYPRESSTREE INVESTMENT MANAGEMENT
                                     COMPANY, INC., as
                                     Portfolio Manager


                                     By:
                                     Title:


                                     SRF TRADING, INC., as a Bank


                                     By:
                                     Title:


                                     THE CHASE MANHATTAN BANK, as a Bank


                                     By:
                                     Title:


                                     COMERICA BANK, as a Bank


                                     By:
                                     Title:

<PAGE>


                                     CYPRESSTREE INSTITUTIONAL FUND, LLC,
                                     as a Bank
                                     BY: CYPRESSTREE INVESTMENT MANAGEMENT
                                     COMPANY, INC., its
                                     Managing Member


                                     By:
                                     Title:


                                     HAMILTON BANK, N.A., as a Bank


                                     By:
                                     Title:


                                     By:
                                     Title:



<PAGE>


                                     UNION BANK OF CALIFORNIA, N.A., as a Bank



                                     By:
                                     Title:



                                     MAGNETITE ASSET INVESTORS, LLC, as a Bank



                                     By:
                                     Title:



Accepted and Agreed as of
the date first written above:

UNITED ROAD SERVICES, INC.



By:
Title:










EXHIBIT 10.4

                                SECOND AMENDMENT


         THIS SECOND AMENDMENT (this "Amendment") dated as of November 12, 1999
is among UNITED ROAD SERVICES, INC. (the "Company"), various financial
institutions and BANK OF AMERICA, N.A. (f/k/a Bank of America National Trust and
Savings Association), as agent (in such capacity, the "Agent").

                               W I T N E S E T H:

         WHEREAS, the Company, various financial institutions and the Agent are
parties to an Amended and Restated Credit Agreement dated as of November 2, 1998
(the "Credit Agreement" and, as amended and modified by this Amendment, the
"Amended Credit Agreement");

         WHEREAS, the parties hereto desire to amend the Credit Agreement as
hereinafter provided; and

         WHEREAS, the Company desires to reduce the Commitment Amount under and
as defined in the Credit Agreement;

         NOW, THEREFORE, in consideration of the foregoing, and for other good
and valuable consideration, the receipt and adequacy of which are hereby
acknowledged, the parties hereto agree as follows:

SECTION 1 Defined Terms. Terms used in this Amendment which are defined in the
Credit Agreement shall have the respective meanings assigned to such terms in
the Credit Agreement unless otherwise defined herein.

SECTION 2 Amendments to Credit Agreement. The Credit Agreement is amended as set
forth below in this Section 2

         2.1 Amendment to Definition of Base Rate Margin. The definition of Base
Rate Margin is amended in its entirety to read as follows:

                           "Base Rate Margin means a rate per annum determined
                  in accordance with Schedule 1.1A, provided that, upon the
                  request of the Required Banks, the Base Rate Margin shall be
                  equal to 1% beginning on the date of effectiveness of the
                  Second Amendment to this Agreement and continuing through
                  February 29, 2000 (or such earlier date as the Required Banks
                  may agree)."
         2.2 Addition of Reporting Requirement. Section 10 shall be amended by
adding the following subsection 10.1.12 and renumbering the existing subsection
10.1.12 as 10.1.13:


                             "10.1.12 Monthly EBITDA Report. The Company shall
                  furnish to the Agent promptly when available and in any event
                  within 30 days after the end of each month a calculation in
                  reasonable detail of EBITDA for such month."

         2.3 Addition of Financial Covenant. Subsection 10.6 is amended by
inserting the following subsection 10.6.7 at the end thereof:

                           "10.6.7 Minimum EBITDA. Not permit EBITDA for any
                  period set forth below plus (i) bonuses paid to Gerald R.
                  Riordan in an aggregate amount not exceeding $100,000, (ii)
                  the charge-off of certain deferred financing costs in an
                  aggregate amount not exceeding $320,000 and (iii) payments to
                  Kibel Green for consulting services, not exceeding $200,000
                  per month, in each case to the extent deducted in determining
                  EBITDA for such period, to be less than the applicable amount
                  set forth below for such period:

<PAGE>


                  Period                                      Minimum EBITDA
                  ------                                      --------------

                  10/1/99 - 10/31/99                          $1,700,000
                  10/1/99 - 11/30/99                           3,400,000
                  10/1/99 - 12/31/99                           5,100,000
                  10/1/99 - 1/31/00                   7,000,000."

         2.4 Amendment of Mergers, Consolidations, Sales Covenant. Clause
(c)(3)(i)(y) of subsection 10.10 is amended in its entirety to read as follows:

                           "(y) no cash consideration is to be paid by the
                  Company and its Subsidiaries in connection therewith"

         2.5 Amendment to Advances and Other Investments Covenant. Clause (i) of
subsection 10.20 is amended by deleting the amount $2,500,000 therein and
replacing $1,500,000 therefor.

         2.6 Addition of Covenant. Section 10 is amended by inserting the
following subsection 10.25 at the end thereof:


                           "10.25 Operating Leases. Not and not permit any
                  Subsidiary to, incur or assume any liability for rental
                  payments under any lease (including any lease resulting from a
                  sale and leaseback transaction, but excluding any Capital
                  Lease) if, after giving effect thereto, the aggregate amount
                  of all payments under such leases in Fiscal Year 1999 would
                  exceed $8,600,000."

         2.7 Amendment to Change in Control. Clause (d) of subsection 12.1.11 is
amended by deleting the word "all" and replacing it with "any two".

         2.8 Amendment to Schedule of Key Executive Officers. Schedule 12.1.11A
to the Credit Agreement is amended to read in its entirety as set forth in
Schedule 12.1.11A to this Agreement.

         2.9 Amendment to Schedule of Key Directors. Schedule 12.1.11B to the
Credit Agreement is amended to read in its entirety as set forth in Schedule
12.1.11B to this Agreement.

         SECTION 3. Waiver; Limitation on Outstandings. Effective as of
September 30, 1999 (but subject to the occurrence of the Amendment Effective
Date), the Required Banks hereby waive through February 29, 2000 the Company's
non-compliance with Sections 10.6.1 and 10.6.5 of the Credit Agreement so long
as the Consolidated Net Income for the Fiscal Quarter ending September 30, 1999
is not less than ($3,687,000). In consideration of such waiver, the Company (a)
acknowledges that upon the expiration of such waiver (unless a new waiver or an
amendment has been agreed to by the Required Banks) an immediate Event of
Default shall exist under the Credit Agreement; and (b) agrees that, unless the
Required Banks otherwise consent the aggregate outstanding principal amount of
all Loans plus the Stated Amount of all Letters of Credit shall not at any time
exceed from the date hereof through December 31, 1999 $58,000,000 and
$55,000,000 after January 1, 2000.

         SECTION 4. Conditions Precedent. This Amendment shall become effective
as of the date hereof on the date (the "Amendment Effective Date") on which all
of the following conditions shall have been satisfied:

         4.1 Receipt of Documents. The Agent shall have received all of the
following, each duly executed and dated a date acceptable to, and otherwise in
form and substance satisfactory to, the Agent, and in sufficient number of
signed counterparts to provide one for each Bank:

<PAGE>


                  (a) Amendment. Counterpart originals of this Amendment
         executed by the Company, the Required Banks and the Agent. For purposes
         of this clause (a), a facsimile executed copy shall be treated as an
         original.

                  (b) Certificates A certificate of the secretary or an
         assistant secretary of the Company, substantially in the form of
         Exhibit A to this Amendment, and a certificate of the President, the
         Chief Financial Officer or the Vice President, Finance of the Company,
         substantially in the form of Exhibit B to this Amendment.

                  (c) Opinion. An opinion of counsel to the Company in form and
         substance satisfactory to the Agent.

                  (d) Confirmation. A Confirmation substantially in the form of
Exhibit C to this Amendment.

                  (e) Other. Such other documents as the Agent or any Bank may
reasonably request.

         4.2 No Default. No Event of Default or Unmatured Event of Default shall
have occurred and be continuing (other than any such event which is waived
hereby).

         4.3 Amendment Fee. For the account of each Bank which has executed and
delivered a counterpart hereof to the Agent by noon (Chicago time) on November
15, 1999, an amendment fee equal to 0.10% of the Commitment of such Bank after
giving effect to the reduction of the Commitment Amount set forth in Section
5.10 (it being understood that the Agent shall distribute such fee to each Bank
promptly upon receipt thereof).

SECTION 5  Miscellaneous.

         5.1 Pricing. The Required Banks request that the Base Rate Margin be 1%
as of the Amendment Effective Date through February 29, 2000.

         5.2 Warranties. In order to induce the Banks to enter into this
Amendment, the Company hereby warrants to the Agent and each Bank that, as of
the date of the execution of this Amendment by the Company, the warranties of
the Company contained in the Credit Agreement are true and correct as if made on
such date.

         5.3 Appointment of Key Director and Key Executive. The Required Banks
hereby acknowledge and, for purposes of Section 12.1.11 of the Credit Agreement,
approve the appointment of Gerald R. Riordan to the Board of Directors of the
Company and as Chief Executive Officer to the Company.

         5.4 Expenses. The Company agrees to pay on demand all costs and
expenses of the Agent (including fees, charges and expenses of counsel for the
Agent) in connection with the preparation, negotiation, execution, delivery and
administration of this Amendment and all other instruments or documents provided
for herein or delivered or to be delivered hereunder or in connection herewith.

         5.5 Captions. Section captions used in this Amendment are for
convenience only and shall not affect the construction of this Amendment.

         5.6 Governing Law. THIS AMENDMENT SHALL BE A CONTRACT MADE UNDER AND
GOVERNED BY THE LAWS OF THE STATE OF ILLINOIS APPLICABLE TO CONTRACTS MADE AND
TO BE PERFORMED ENTIRELY WITHIN SUCH STATE.

         5.7 Counterparts. This Amendment may be executed in any number of
counterparts, and by the parties hereto on the same or separate counterparts,
and each such counterpart, when executed and delivered, shall be deemed to be an
original, but all such counterparts shall together constitute but one and the
same Amendment.


<PAGE>


         5.8 Continuing Effectiveness. Except as herein amended, the Credit
Agreement shall remain in full force and effect and is hereby ratified in all
respects.

         5.9 Successors and Assigns. This Amendment shall be binding upon the
parties hereto and their respective successors and assigns, and shall inure to
the sole benefit of the parties hereto and the successors and assigns of the
Agent and the Banks.

         5.10 Waiver of Notice of Commitment Reduction. The Company has
requested a permanent reduction in the Commitment Amount to $65,000,000 pursuant
to Section 6.1.1 of the Credit Agreement. The Required Banks hereby waive the
five day notice requirement set forth in such Section 6.1.1, and the Company and
the Required Banks agree that such reduction shall become effective immediately
upon the effectiveness of this Amendment.


<PAGE>





         Delivered at Chicago, Illinois, as of the day and year first above
written.

                                               UNITED ROAD SERVICES, INC.


                                               By:
                                               Its:


                                               BANK OF AMERICA, N.A., as Agent


                                               By:
                                               Its:


                                               BANK OF AMERICA, N.A., as Issuing
                                               Bank, Swing Line Bank and as a
                                               Bank


                                               By:
                                               Its:


                                               BANKBOSTON, N.A.


                                               By:
                                               Its:


                                               COMERICA BANK


                                               By:
                                               Its:


                                               FLEET NATIONAL BANK


                                               By:
                                               Its:



                                               THE CHASE MANHATTAN BANK


                                               By:
                                               Its:




<PAGE>




                                SCHEDULE 12.1.11A

                                 KEY EXECUTIVES

Name                                           Current Office(s)
- ----                                           -----------------

Richard A. Molyneux                            Chairman of the Board
Gerald R. Riordan                              Chief Executive Officer



<PAGE>





                                SCHEDULE 12.1.11B

                                  KEY DIRECTORS

                               Richard A. Molyneux
                                Gerald R. Riordan
                               Edward W. Morawski
                                Mark J. Henninger
                                  Todd Q. Smart


<PAGE>




                                    EXHIBIT A
                                    ---------

                           United Road Services, Inc.

                       [Assistant] Secretary's Certificate
                       -----------------------------------

To:      The Banks and the Agent
         parties to the Amendment
         referenced below

         This Certificate is being furnished pursuant to Section 3.1 of the
First Amendment (the "Amendment") dated as of November __, 1999 among United
Road Services, Inc. (the "Company"), various financial institutions and Bank of
America National Trust and Savings Association, as agent (in such capacity, the
"Agent"), which amends the Amended and Restated Credit Agreement dated as of
November 2, 1998 among the Company, various financial institutions and the
Agent. Capitalized terms used but not defined herein shall have the respective
meanings assigned to them in the Amendment.

         The undersigned, ____________________, [Assistant] Secretary of the
Company, hereby certifies on behalf of the Company that attached hereto as
Attachment 1 are true and correct copies of certain resolutions which were duly
adopted by the Board of Directors of the Company as of __________, 1999; such
resolutions have not been rescinded or amended and are in full force and effect
on and as of the date hereof and, except for such resolutions, there is no other
corporate action, consent or governmental or regulatory approval required for
the execution and delivery of the Amendment.


         IN WITNESS WHEREOF, I have executed this Certificate on this ____ day
of November, 1999.

                                                 UNITED ROAD SERVICES, INC.


                                                 By:
                                                 Name:
                                                 Title:  [Assistant] Secretary


<PAGE>




                                  ATTACHMENT 1

                      RESOLUTIONS OF THE BOARD OF DIRECTORS
                          OF UNITED ROAD SERVICES, INC.


         WHEREAS, there has been presented to this Board of Directors a form of
First Amendment (the "Amendment") among UNITED ROAD SERVICES, INC. (this
"Corporation"), various financial institutions and BANK OF AMERICA NATIONAL
TRUST AND SAVINGS ASSOCIATION, as agent (in such capacity, the "Agent"),
providing for the amendment of the Amended and Restated Credit Agreement dated
as of November 2, 1998 among the Corporation, various financial institutions and
the Agent (the "Credit Agreement"); capitalized terms used but not defined
herein shall have the respective meanings assigned thereto in the Amendment;

         WHEREAS, it is contemplated that certain officers of this Corporation
shall be required to execute the Amendment and various other agreements,
instruments or documents contemplated by the Amendment or requested by the Agent
or any Bank;

         NOW, THEREFORE, BE IT RESOLVED, that the Chairman of the Board, the
President, the Chief Financial Officer and any Vice President of this
Corporation be, and each of them acting alone is, hereby authorized to execute
and deliver, in the name and on behalf of this Corporation, (i) the Amendment,
substantially in the form presented to this Board of Directors, and (ii) any and
all other agreements, instruments or documents contemplated by the Amendment or
requested by the Agent or any Bank; this authorization to execute and deliver
the foregoing encompasses the authorization to make such changes, additions and
deletions as to any or all of the terms and provisions of any or all of the
foregoing agreements, instruments and documents as the officer executing the
same shall approve (hereinafter, as so executed and delivered and as any or all
of the foregoing agreements, instruments and documents may at any time be
amended or otherwise modified, sometimes called the "Agreements"); and the
execution and delivery of each of the Agreements by such officer shall be
conclusive evidence of the approval thereof on behalf of this Corporation by
such officer and by this Board of Directors;

         FURTHER RESOLVED, that the Chairman of the Board, the President, the
Chief Financial Officer and any Vice President of this Corporation be, and each
of them acting alone is, hereby authorized to cause this Corporation to borrow
funds under the Credit Agreement as amended by the Amendment;



<PAGE>



         FURTHER RESOLVED, that each and every officer of this Corporation be,
and each of them acting alone is, hereby authorized, from time to time, in the
name and on behalf of this Corporation, to take such actions and to execute and
deliver such certificates, instruments, notices and documents as may be required
or as such officer may deem necessary, advisable or proper in order to carry out
and perform the obligations of this Corporation under the Credit Agreement, as
amended by the Amendment, or any other instrument, document or agreement
executed pursuant to any of the foregoing; all such certificates, instruments,
notices, documents and agreements to be executed and delivered in such form as
the officer performing or executing the same may approve, and the performance or
execution thereof by such officer shall be conclusive evidence of the approval
thereof by such officer and by this Board of Directors;

         FURTHER RESOLVED, that the Secretary and/or Assistant Secretary of this
Corporation is hereby directed to file the drafts of each of the Agreements
which have been presented to the members of the Board of Directors with the
official records of this Corporation; and

         FURTHER RESOLVED, that the Chairman of the Board, the President, the
Chief Financial Officer, any Vice President, the Secretary or any Assistant
Secretary of this Corporation be, and each of them acting alone is, hereby
authorized to certify and deliver to the Agent or other persons a true copy of
the foregoing resolutions.


<PAGE>




                                    EXHIBIT B
                                    ---------


                           UNITED ROAD SERVICES, INC.

                              Officer's Certificate
                              ---------------------

To:      The Banks and the Agent
         parties to the Amendment
         referenced below

         This Certificate is being furnished pursuant to Section 3.1 of the
Second Amendment (the "Amendment") dated as of November __, 1999 among United
Road Services, Inc. (the "Company"), various financial institutions and Bank of
America National Trust and Savings Association, as agent (in such capacity, the
"Agent"), which amends the Amended and Restated Credit Agreement dated as of
November 2, 1998 among the Company, various financial institutions and the
Agent. Capitalized terms used but not defined herein shall have the respective
meanings assigned to them in the Credit Agreement as amended by the Amendment.

         The undersigned, _______________, _________________ of the Company,
hereby certifies on behalf of the Company that:

         1. The representations and warranties on the part of the Company
contained in the Credit Agreement as amended by the Amendment are true and
correct at and as of the date hereof as though made on and as of the date
hereof.

         2. As of the date hereof, no Event of Default or Unmatured Event of
Default exists.

         IN WITNESS WHEREOF, I have executed this Certificate on this ____ day
of November, 1999.


                                           UNITED ROAD SERVICES, INC.




                                           By: _________________________________
                                           Name:
                                           Title:




<PAGE>









                                    EXHIBIT C

                                  CONFIRMATION

                          Dated as of November 12, 1999


To:      Bank of America National Trust
         and Savings Association, as
         Agent, and the Banks which are
         parties to the Amended and Restated
         Credit Agreement referred to below

         Please refer to (a) the Amended and Restated Credit Agreement dated as
of November 2, 1998 (the "Credit Agreement") among United Road Services, Inc.
(the "Company"), various financial institutions (the "Banks") and Bank of
America National Trust and Savings Association, as Agent; (b) the Second
Amendment dated as of November 12, 1999 (the "Second Amendment") to the Credit
Agreement; (c) the Security Agreement dated as of June 16, 1998 (the "Security
Agreement") among the Company, various Subsidiaries of the Company and the
Agent; (d) the Guaranty dated as of June 16, 1998 (the "Guaranty") executed by
various Subsidiaries of the Company in favor of the Banks and the Agent; and (e)
the Company Pledge Agreement dated as of June 16, 1998 (the "Company Pledge
Agreement") between the Company and the Agent. Each document referred to in
items (c) through (e) above, as amended hereby, is called a "Credit Document".
Capitalized terms used but not defined herein shall have the meanings set forth
in the Amended and Restated Credit Agreement.

         Each of the undersigned (i) confirms to the Banks and the Agent that
(a) each Credit Document to which such undersigned is a party continues in full
force and effect on and after the date hereof, as amended hereby, and is the
legal, valid and binding obligation of such undersigned, enforceable against
such undersigned in accordance with its terms, and (b) the obligations and
liabilities guaranteed or secured (as applicable) under each Credit Document
include, without limitation, the obligations and liabilities of the Company
under the Credit Agreement as amended by the First Amendment; and (ii) agrees
that each reference in each Credit Document to the "Credit Agreement" or any
similar term shall, after the date hereof, be deemed to be a reference to the
Credit Agreement as amended by the Second Amendment.


<PAGE>






         IN WITNESS WHEREOF, this Confirmation has been duly executed as of the
day and year first above written.


                                    UNITED ROAD SERVICES, INC.


                                    By:
                                    Title:


                                    CITY TOWING, INC. d/b/a QUALITY TOWING


                                    By:
                                    Title:


                                    AUTO SERVICE CENTER


                                    By:
                                    Title:


                                    URS WEST, INC.


                                    By:
                                    Title:


                                    URS SOUTHWEST, INC.


                                    By:
                                    Title:


                                    URS MIDWEST, INC.




                                    By:
                                    Title:
                                    URS SOUTHEAST, INC.


                                    By:
                                    Title:


                                    URS NORTHEAST, INC.



<PAGE>


                                    By:
                                    Title:


                                    URS TRANSPORT, INC.


                                    By:
                                    Title:


                                    URS OF TENNESSEE, INC.


                                    By:
                                    Title:


                                    BILL AND WAGS, INC.


                                    By:
                                    Title:


                                    E & R TOWING & GARAGE, INC.


                                    By:
                                    Title:


                                    EL PASO TOWING, INC.


                                    By:
                                    Title:


                                    ENVIRONMENTAL AUTO REMOVAL, INC.


                                    By:
                                    Title:


                                    EVANSTON RELIABLE MAINTENANCE, INC.


                                    By:
                                    Title:

<PAGE>


                                    FAST TOWING, INC.


                                    By:
                                    Title:


                                    GARRY'S WRECKER SERVICE, INC.


                                    By:
                                    Title:


                                    NORTH SHORE RECYCLING, INC.


                                    By:
                                    Title:



                                    NORTH SHORE TOWING, INC.


                                    By:
                                    Title:


                                    ROUSE'S BODY SHOP, INC. d/b/a
                                    ROUSE'S TOWING AND HAULING


                                    By:
                                    Title:


                                    ARRI BROTHERS, INC. d/b/a
                                    A & A TOWING SERVICE


                                    By:
                                    Title:


                                    KEN LEHMAN ENTERPRISES, INC. d/b/a
                                    SOUTHSTRIP TOWING



                                    By:
                                    Title:

<PAGE>


Accepted and Agreed to
this ________ day of
November, 1999.

BANK OF AMERICA, N.A.,
as Agent


<PAGE>





By:
Title:






EXHIBIT 11.1

<TABLE>

                                                                                                Weighted Average Shares
                                                                                                   For the period ended
                                                                                                    September 30, 1999

                                                                           Shares issued   Three months       Six months
                                                                           -------------   ------------       ----------
<S>                                                                            <C>             <C>                 <C>
Shares outstanding at beginning of period                                      15,375,930      15,375,930          15,375,930

January  11, 1999         Issuance of shares for acquisition                      825,834         825,834             792,559

January  12, 1999         Issuance of shares for acquisition
                                                                                   64,716          64,716              61,871

January  15, 1999         Issuance of shares for acquisition
                                                                                   41,655          41,655              39,366

January  27, 1998         Release of holdback shares
                                                                                   55,157          55,157              49,701

January  29, 1999         Issuance of shares for acquisition
                                                                                   18,531          18,531              16,563

January  29, 1999         Issuance of shares for acquisition
                                                                                   90,864          90,864              81,212

February 1, 1999          Issuance of shares for acquisition
                                                                                   63,534          63,534              56,087

February 22, 1999         Issuance of shares for acquisition
                                                                                   42,687          42,687              34,400

February 26, 1999         Issuance of shares for acquisition                      104,752         104,752
                                                                                                                       82,881

March 1, 1999             Issuance of shares for acquisition                       43,845
                                                                                                   43,845              34,209

March 2, 1999             Issuance of shares for acquisition                       17,266
                                                                                                   17,266              13,408

March 5, 1999             Issuance of shares for acquisition                      196,092         196,092             150,122

March 22, 1999            Issuance of shares for acquisition                       55,944
                                                                                                   55,944              39,345

April 7, 1999             Issuance of earnout shares                               46,354          46,354              30,768

April 30, 1999            Issuance of shares for acquisition                       39,808          39,808              22,310

April 30, 1999            Issuance of shares for options                            1,000           1,000                 560

July 24, 1999             Release of holdback shares                                4,652           3,660               1,159
                                                                                          ------------------------------------

Weighted average shares outstanding for basic earnings per share                               17,089,000          16,882,451

Options outstanding at September 30, 1999: 1,285,300 shares; Total exercise
                          proceeds: 14,127,857; Average price of option $10.99                       8,000             74,901

                    Warrants outstanding  at September 30, 1999: 117,789 shares; Exercise
                          price: $12.86 per share; Average market value of Company
                          stock $3.90/$8.75                                                             -                   -

Earnout shares issued on April 7, 1999; Stock price $4.69                                               -              16,958

Shares held in escrow related to acquisitions                                                     748,805             692,862
                                                                                         =====================================
Total shares outstanding for fully diluted earnings per share                                                       17,667,172
                                                                                         17,836,950
                                                                                         =====================================

</TABLE>


<TABLE> <S> <C>



<ARTICLE>                     5
<CIK> 0001056562
<NAME> UNITED ROAD SERVICES, INC.

<S>                                         <C>
<PERIOD-TYPE>                               9-MOS
<FISCAL-YEAR-END>                                                            DEC-31-1999
<PERIOD-START>                                                               JAN-01-1999
<PERIOD-END>                                                                 SEP-30-1999
<CASH>                                                                             3,395
<SECURITIES>                                                                           0
<RECEIVABLES>                                                                     29,735
<ALLOWANCES>                                                                       2,281
<INVENTORY>                                                                            0
<CURRENT-ASSETS>                                                                  36,407
<PP&E>                                                                            91,266
<DEPRECIATION>                                                                     9,583
<TOTAL-ASSETS>                                                                   346,124
<CURRENT-LIABILITIES>                                                             67,358
<BONDS>                                                                                0
                                                                  0
                                                                            0
<COMMON>                                                                              18
<OTHER-SE>                                                                       186,837
<TOTAL-LIABILITY-AND-EQUITY>                                                     346,124
<SALES>                                                                          189,085
<TOTAL-REVENUES>                                                                 189,085
<CGS>                                                                            140,191
<TOTAL-COSTS>                                                                    180,843
<OTHER-EXPENSES>                                                                   (137)
<LOSS-PROVISION>                                                                   1,399
<INTEREST-EXPENSE>                                                                 7,984
<INCOME-PRETAX>                                                                      133
<INCOME-TAX>                                                                       1,340
<INCOME-CONTINUING>                                                              (1,207)
<DISCONTINUED>                                                                         0
<EXTRAORDINARY>                                                                        0
<CHANGES>                                                                              0
<NET-INCOME>                                                                     (1,207)
<EPS-BASIC>                                                                     (0.07)
<EPS-DILUTED>                                                                     (0.07)






</TABLE>


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