SYKES HEALTHPLAN SERVICES INC
S-1/A, 1998-07-21
BUSINESS SERVICES, NEC
Previous: GB INC, 424B1, 1998-07-21
Next: AMERICA FIRST REAL ESTATE INVESTMENT CO INC, S-4/A, 1998-07-21



<PAGE>   1
 
   
     AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON JULY 21, 1998
    
 
                                                      REGISTRATION NO. 333-50891
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
 
                             ---------------------
 
   
                         PRE-EFFECTIVE AMENDMENT NO. 6
    
                                       TO
 
                                    FORM S-1
                             REGISTRATION STATEMENT
                                     UNDER
                           THE SECURITIES ACT OF 1933
 
                        SYKES HEALTHPLAN SERVICES, INC.
             (Exact name of registrant as specified in its charter)
 
                             ---------------------
 
<TABLE>
<S>                                      <C>                                      <C>
                FLORIDA                                   7389                                  59-3484556
     (State or other jurisdiction             (Primary Standard Industrial                   (I.R.S. Employer
   of incorporation or organization)           Classification Code Number)                Identification Number)
</TABLE>
 
                            11405 BLUEGRASS PARKWAY
                           LOUISVILLE, KENTUCKY 40299
                                 (502) 267-4900
  (Address, including zip code, and telephone number, including area code, of
                   registrant's principal executive offices)
 
                                DAVID E. GARNER
                     PRESIDENT AND CHIEF EXECUTIVE OFFICER
                        SYKES HEALTHPLAN SERVICES, INC.
                            11405 BLUEGRASS PARKWAY
                           LOUISVILLE, KENTUCKY 40299
                                 (502) 267-4900
 (Name, address, including zip code, and telephone number, including area code,
                             of agent for service)
 
                             ---------------------
 
                          COPIES OF COMMUNICATIONS TO:
 
<TABLE>
<S>                                              <C>
            ROBERT J. GRAMMIG, ESQ.                         MICHAEL A. CAMPBELL, ESQ.
             HOLLAND & KNIGHT LLP                             MAYER, BROWN & PLATT
      400 NORTH ASHLEY DRIVE, SUITE 2300                    190 SOUTH LASALLE STREET
             TAMPA, FLORIDA 33602                            CHICAGO, ILLINOIS 60603
                (813) 227-8500                                   (312) 701-7178
</TABLE>
 
                             ---------------------
 
     APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC:  As soon
as practicable after this Registration Statement becomes effective.
 
     If any of the securities being registered on this Form are to be offered on
a delayed or continuous basis pursuant to Rule 415 under the Securities Act of
1933, check the following box.  [ ]
 
     If this Form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, check the following box and
list the Securities Act registration statement number of earlier effective
registration statements for the same offering.  [ ]
                                                    ---------------
 
     If this Form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering.  [ ]
                            ---------------
 
     If delivery of the prospectus is expected to be made pursuant to Rule 434,
please check the following box.  [ ]
 
                             ---------------------
 
     THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR
DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL
FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION
STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(A) OF
THE SECURITIES ACT OF 1933 OR UNTIL THE REGISTRATION STATEMENT SHALL BECOME
EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT TO SAID SECTION 8(A),
MAY DETERMINE.
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>   2
 
                                    PART II
 
                     INFORMATION NOT REQUIRED IN PROSPECTUS
 
ITEM 13.  OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION
 
     The following table sets forth the fees and expenses in connection with the
issuance and distribution of the securities being registered hereunder. All such
fees and expenses shall be borne by the Company.
 
<TABLE>
<S>                                                           <C>
Securities and Exchange Commission registration fee.........  $   33,959
NASD filing fee.............................................      12,012
Nasdaq listing fee..........................................      38,750
Printing and engraving expenses.............................     150,000*
Accounting fees and expenses................................     350,000*
Legal fees and expenses.....................................     250,000*
Blue Sky fees and expenses..................................      30,000*
Transfer Agent's fees and expenses..........................      15,000*
Miscellaneous...............................................     370,279*
                                                              ----------
          Total.............................................  $1,250,000*
                                                              ==========
</TABLE>
 
- ---------------
 
* Estimated
 
ITEM 14.  INDEMNIFICATION OF DIRECTORS AND OFFICERS
 
     The Company is a Florida corporation. The FBCA provides that, in general, a
business corporation may indemnify any person who is or was a party to any
proceeding (other than an action by, or in the right of, the corporation) by
reason of the fact that he is or was a director or officer of the corporation,
against liability incurred in connection with such proceeding, including any
appeal thereof, provided certain standards are met, including that such officer
or director acted in good faith and in a manner he reasonably believed to be in,
or not opposed to, the best interests of the corporation, and provided further
that, with respect to any criminal action or proceeding, the officer or director
had no reasonable cause to believe his conduct was unlawful. In the case of
proceedings by or in the right of the corporation, the Florida Act provides
that, in general, a corporation may indemnify any person who was or is a party
to any such proceeding by reason of the fact that he is or was a director or
officer of the corporation against expenses and amounts paid in settlement
actually and reasonably incurred in connection with the defense or settlement of
such proceeding, including any appeal thereof, provided that such person acted
in good faith and in a manner he reasonably believed to be in, or not opposed
to, the best interests of the corporation, except that no indemnification shall
be made in respect of any claim as to which such person is adjudged liable
unless a court of competent jurisdiction determines upon application that such
person is fairly and reasonably entitled to indemnity. To the extent that any
officers or directors are successful on the merits or otherwise in the defense
of any of the proceedings described above, the Florida Act provides that the
corporation is required to indemnify such officers or directors against expenses
actually and reasonably incurred in connection therewith. However, the Florida
Act further provides that, in general, indemnification or advancement of
expenses shall not be made to or on behalf of any officer or director if a
judgment or other final adjudication establishes that his actions, or omissions
to act, were material to the cause of action so adjudicated and constitute: (i)
a violation of the criminal law, unless the director or officer had reasonable
cause to believe his conduct was lawful or had no reasonable cause to believe it
was unlawful; (ii) a transaction from which the director or officer derived an
improper personal benefit; (iii) in the case of a director, a circumstance under
which the director has voted for or assented to a distribution made in violation
of the Florida Act or the corporation's articles of incorporation; or (iv)
willful misconduct or a conscious disregard for the best interests of the
corporation in a proceeding by or in the right of the corporation to procure a
judgment in its favor or in a proceeding by or in the right of a shareholder.
Article V of the Company's Bylaws provides that the Company shall indemnify any
director, officer, employee or agent or any former director, officer, employee
or agent to the full extent permitted by Florida law.
 
                                      II-1
<PAGE>   3
 
     The underwriters also will agree to indemnify the directors and officers of
the Company against certain liabilities as set forth in Section   of the
Underwriting Agreement (see Exhibit 1).
 
     The Company has purchased insurance with respect to, among other things,
any liabilities that may arise under the statutory provisions referred to above.
 
ITEM 15.  RECENT SALES OF UNREGISTERED SECURITIES
 
     The securities issued or sold by the Company since December 18, 1997, the
date of inception, which were not registered under the Securities Act are listed
below:
 
          (i) On December 18, 1997, the Company issued 2,910,000 shares of
     common stock, par value $.01 per share to Sykes Enterprises, Incorporated
     for an aggregate cash price of $17.0 million.
 
          (ii) On December 18, 1997, the Company issued 2,910,000 shares of
     common stock, par value $.01 per share to HealthPlan Services Corporation
     for an aggregate cash price of $17.0 million.
 
     Simultaneously with the completion of the Offerings, the Company will issue
1,700,000 shares of common stock, par value $.01 per share, to HealthPlan
Services Corporation at the initial public offering price, less an amount equal
to the underwriting discount, per share.
 
     The shares of capital stock issued in the above transactions were offered
and sold in reliance upon the exemption from registration under Section 4(2) as
transactions by an issuer not involving any public offering. The recipients of
securities in each such transaction represented their intentions to acquire the
securities for investment only and not with a view to or for sale in connection
with any distribution thereof and appropriate legends were affixed to the share
certificates issued in such transaction. All recipients had adequate access,
through their relationship with the Company to information about the Company.
 
                                      II-2
<PAGE>   4
 
ITEM 16.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
 
     (a) Exhibits
 
   
<TABLE>
<CAPTION>
  EXHIBIT
  NUMBER                                 DESCRIPTION
  -------                                -----------
  <C>       <S>  <C>
   1.1      --   U.S. Purchase Agreement
   1.2      --   International Purchase Agreement
   3.1*     --   Articles of Incorporation of the Company
   3.2*     --   Bylaws of the Company
   3.3*     --   Amended and Restated Articles of Incorporation of the
                 Company
   3.4*     --   Amended and Restated Bylaws of the Company
   4.1*     --   Shareholder Agreement, dated as of December 18, 1997,
                 between Sykes and HPS
   4.2*     --   Amendment to Shareholder Agreement, dated as of January 31,
                 1998
   4.3*     --   Form of Common Stock Certificate of the Company
   5.1*     --   Opinion of Holland & Knight LLP
  10.1*     --   1997 Stock Option Plan
  10.2*     --   Employment Agreement, dated as of December 31, 1997, between
                 the Company and Stephen K. Holland, M.D.
  10.3*     --   Employment Agreement, dated as of December 31, 1997, between
                 the Company and James K. Murray, III
  10.4*     --   Employment Agreement, dated as of December 31, 1997, between
                 the Company and David E. Garner
  10.5*     --   Employment Agreement, dated as of March 31, 1998, between
                 the Company and Donald K. Kelly, M.D.
  10.6*     --   Employment Agreement, dated as of March 31, 1998, between
                 the Company and Michael C. Peerboom
  10.7*     --   Employment Agreement, dated as of December 31, 1997, between
                 the Company and Owen McKenna
  10.8*     --   Employment Agreement, dated as of March 31, 1998, between
                 the Company and Suzanne D. Kelly
  10.9*     --   Stock Purchase Agreement, dated as of March 9, 1998, between
                 the Company and Prudential
  10.10*    --   Acquisition Agreement, dated as of December 31, 1997,
                 between the Company and SHPS Acquisition Corporation, OMS
                 Holding Corporation ("OMS Holding") and certain selling
                 shareholders of OMS
  10.11*    --   Plan and Agreement of Merger, dated as of February 11, 1998,
                 between the Company, Sykes HealthPlan Services Acquisition
                 Corporation and HI
  10.12*    --   Amendment to Plan and Agreement of Merger, dated as of March
                 30, 1998, between the Company, Sykes Healthplan Services
                 Acquisition Corporation and HI
  10.13*    --   Credit Agreement, dated as of March 27, 1998, between the
                 Company and NationsBank, National Association -- 0176044.19
  10.14*    --   Amendment Agreement No. 1 to Credit Agreement, dated as of
                 May 13, 1998, between the Company and NationsBank, N.A.
  10.15*    --   Amendment Agreement No. 2 to Credit Agreement, dated as of
                 June 9, 1998, between the Company and NationsBank, N.A.
  10.16*    --   Outsourcing Agreement, dated as of January 1, 1998, between
                 the Company and HPS
  10.17*    --   Administrative Services Agreement, dated as of March 9,
                 1998, between the Company and PHC
  10.18*    --   Commitment Letter from NationsBank, N.A., dated July 16,
                 1998
  21.1*     --   List of Subsidiaries
</TABLE>
    
 
                                      II-3
<PAGE>   5
 
   
<TABLE>
<CAPTION>
  EXHIBIT
  NUMBER                                 DESCRIPTION
  -------                                -----------
  <C>       <S>  <C>
  23.1      --   Consent of Holland & Knight LLP (included in Exhibit 5.1)
  23.2*     --   Consent of Arthur Andersen LLP, independent auditors
  23.3*     --   Consent of Arthur Andersen LLP, independent auditors
  23.4*     --   Consent of Deloitte & Touche LLP, independent auditors
  23.5*     --   Consent of Price Waterhouse LLP independent auditors
  23.6*     --   Consent of Ernst & Young LLP, independent auditors
  24.1*     --   Power of Attorney
  27.1*     --   Financial Data Schedule (For SEC use only)
</TABLE>
    
 
- ---------------
 
   
* Previously filed.
    
 
     (b) Financial Statement Schedules
 
ITEM 17.  UNDERTAKINGS
 
     Insofar as indemnification for liabilities arising under the Securities Act
of 1933 may be permitted to directors, officers and controlling persons of the
registrant pursuant to the provisions described in Item 14, or otherwise, the
registrant has been advised that in the opinion of the Securities and Exchange
Commission such indemnification is against public policy as expressed in the
Securities Act of 1933 and is, therefore, unenforceable. In the event that a
claim for indemnification against such liabilities (other than the payment by
the registrant of expenses incurred or paid by a director, officer or
controlling person of the registrant in the successful defense of any action,
suit or proceeding) is asserted by such director, officer or controlling person
in connection with the securities being registered, the registrant will, unless
in the opinion of its counsel the matter has been settled by controlling
precedent, submit to a court of appropriate jurisdiction the question whether
such indemnification by it is against public policy as expressed in the
Securities Act of 1933 and will be governed by the final adjudication of such
issue.
 
     The undersigned registrant hereby undertakes to provide to the underwriter
at the closing specified in the underwriting agreement certificates in such
denominations and registered in such names as required by the underwriter to
permit prompt delivery to each purchaser.
 
     The undersigned registrant hereby undertakes that:
 
          (1) For purposes of determining any liability under the Securities Act
     of 1933, the information omitted from the form of prospectus filed as part
     of this registration statement in reliance upon Rule 430A and contained in
     a form of prospectus filed by the registrant pursuant to Rule 424(b)(1) or
     (4), or 497(h) under the Securities Act of 1933 shall be deemed to be part
     of this registration statement as of the time it was declared effective.
 
          (2) For the purpose of determining any liability under the Securities
     Act of 1933, each post-effective amendment that contains a form of
     prospectus shall be deemed to be a new registration statement relating to
     the securities offered therein, and the offering of such securities at that
     time shall be deemed to be the initial bona fide offering thereof.
 
                                      II-4
<PAGE>   6
 
                                   SIGNATURES
 
   
     Pursuant to the requirements of the Securities Act of 1933, the Registrant
has duly caused this Amendment No. 6 to the registration statement to be signed
on its behalf by the undersigned, thereunto duly authorized, in the City of
Tampa, State of Florida, on the 21st day of July, 1998.
    
 
                                          SYKES HEALTHPLAN SERVICES, INC.
 
                                          By:      /s/ DAVID E. GARNER
                                            ------------------------------------
                                                      David E. Garner
   
                                               President and Chief Executive
                                                           Officer
    
 
   
     Pursuant to the requirements of the Securities Act of 1933, this Amendment
No. 6 to the registration statement has been signed by the following persons in
the capacities and on the dates indicated.
    
 
   
<TABLE>
<CAPTION>
                       SIGNATURE                                      TITLE                   DATE
                       ---------                                      -----                   ----
<C>                                                       <S>                             <C>
 
                    DAVID E. GARNER                       President, Chief Executive      July 21, 1998
 ------------------------------------------------------     Officer and Director
                    David E. Garner                         (Principal Executive
                                                            Officer)
 
                           *                              Executive Vice President,       July 21, 1998
 ------------------------------------------------------     Treasurer and Chief
                  James K. Murray, III                      Financial Officer (Principal
                                                            Financial Officer and
                                                            Principal Accounting
                                                            Officer)
 
                           *                              Director                        July 21, 1998
 ------------------------------------------------------
                  James K. Murray, Jr.
 
                           *                              Director                        July 21, 1998
 ------------------------------------------------------
                   William L. Bennett
 
                           *                              Director                        July 21, 1998
 ------------------------------------------------------
              Linda McClintock-Greco, M.D.
</TABLE>
    
 
*By:     /s/ DAVID E. GARNER
     -------------------------------
             David E. Garner
            Attorney-in-Fact
<PAGE>   7
 
                               INDEX TO EXHIBITS
 
   
<TABLE>
<CAPTION>
EXHIBIT
NUMBER                                 DESCRIPTION
- -------                                -----------
<C>       <C>  <S>
 1.1       --  U.S. Purchase Agreement
 1.2       --  International Purchase Agreement
 3.1*      --  Articles of Incorporation of the Company
 3.2*      --  Bylaws of the Company
 3.3*      --  Amended and Restated Articles of Incorporation of the
               Company
 3.4*      --  Amended and Restated Bylaws of the Company
 4.1*      --  Shareholder Agreement, dated as of December 18, 1997,
               between Sykes and HPS
 4.2*      --  Amendment to Shareholder Agreement, dated as of January 31,
               1998
 4.3*      --  Form of Common Stock Certificate of the Company
 5.1*      --  Opinion of Holland & Knight LLP
10.1*      --  1997 Stock Option Plan
10.2*      --  Employment Agreement, dated as of December 31, 1997, between
               the Company and Stephen K. Holland, M.D.
10.3*      --  Employment Agreement, dated as of December 31, 1997, between
               the Company and James K. Murray, III
10.4*      --  Employment Agreement, dated as of December 31, 1997, between
               the Company and David E. Garner
10.5*      --  Employment Agreement, dated as of March 31, 1998, between
               the Company and Donald K. Kelly, M.D.
10.6*      --  Employment Agreement, dated as of March 31, 1998, between
               the Company and Michael C. Peerboom
10.7*      --  Employment Agreement, dated as of December 31, 1997, between
               the Company and Owen McKenna
10.8*      --  Employment Agreement, dated as of March 31, 1998, between
               the Company and Suzanne D. Kelly
10.9*      --  Stock Purchase Agreement, dated as of March 9, 1998, between
               the Company and Prudential
10.10*     --  Acquisition Agreement, dated as of December 31, 1997,
               between the Company and SHPS Acquisition Corporation, OMS
               Holding Corporation ("OMS Holding") and certain selling
               shareholders of OMS
10.11*     --  Plan and Agreement of Merger, dated as of February 11, 1998,
               between the Company, Sykes HealthPlan Services Acquisition
               Corporation and HI
10.12*     --  Amendment to Plan and Agreement of Merger, dated as of March
               30, 1998, between the Company, Sykes Healthplan Services
               Acquisition Corporation and HI
10.13*     --  Credit Agreement, dated as of March 27, 1998, between the
               Company and NationsBank, National Association -- 0176044.19
10.14*     --  Amendment Agreement No. 1 to Credit Agreement, dated as of
               May 13, 1998 between the Company and NationsBank, N.A.
10.15*     --  Amendment Agreement No. 2 to Credit Agreement, dated as of
               June 9, 1998, between the Company and NationsBank, N.A.
10.16*     --  Outsourcing Agreement, dated as of January 1, 1998, between
               the Company and HPS
</TABLE>
    
<PAGE>   8
 
   
<TABLE>
<CAPTION>
EXHIBIT
NUMBER                                 DESCRIPTION
- -------                                -----------
<C>       <C>  <S>
10.17*     --  Administrative Services Agreement, dated as of March 9,
               1998, between the Company and PHC
10.18*     --  Commitment Letter from NationsBank, N.A., dated July 16,
               1998
21.1*      --  List of Subsidiaries
23.1       --  Consent of Holland & Knight LLP (included in Exhibit 5.1)
23.2*      --  Consent of Arthur Andersen LLP, independent auditors
23.3*      --  Consent of Arthur Andersen LLP, independent auditors
23.4*      --  Consent of Deloitte & Touche LLP, independent auditors
23.5*      --  Consent of Price Waterhouse LLP, independent auditors
23.6*      --  Consent of Ernst & Young LLP, independent auditors
24.1*      --  Power of Attorney
27.1*      --  Financial Data Schedule (For SEC use only)
</TABLE>
    
 
- ---------------
 
   
* Previously filed.
    

<PAGE>   1
                                                                     EXHIBIT 1.1

================================================================================


                         SYKES HEALTHPLAN SERVICES, INC.



                             (a Florida corporation)



                        2,000,000 Shares of Common Stock



                             U.S. PURCHASE AGREEMENT







Dated: July __, 1998




================================================================================





<PAGE>   2



                                TABLE OF CONTENTS


<TABLE>
<S>                                                                                                              <C>
U.S. PURCHASE AGREEMENT...........................................................................................1
     SECTION 1.  Representations and Warranties...................................................................4
              (a)  Representations and Warranties by the Company..................................................4
                 (i)  Compliance with Registration Requirements...................................................4
                 (ii)  Independent Accountants....................................................................5
                 (iii)  Financial Statements......................................................................5
                 (iv)  No Material Adverse Change in Business.....................................................5
                 (v)  Good Standing of the Company................................................................5
                 (vi)  Good Standing of Subsidiaries..............................................................6
                 (vii)  Capitalization............................................................................6
                 (viii)  Authorization of Agreement...............................................................6
                 (ix)  Authorization and Description of Securities................................................6
                 (x)  Absence of Defaults and Conflicts...........................................................7
                 (xi)  Absence of Labor Dispute...................................................................7
                 (xii)  Absence of Proceedings....................................................................7
                 (xiii)  Accuracy of Exhibits.....................................................................8
                 (xiv)  Possession of Intellectual Property.......................................................8
                 (xv)  Absence of Further Requirements............................................................8
                 (xvi)  Possession of Licenses and Permits........................................................8
                 (xvii)  Title to Property........................................................................9
                 (xviii)  Compliance with Cuba Act................................................................9
                 (xix)  Investment Company Act....................................................................9
                 (xx)  Environmental Laws.........................................................................9
                 (xxi)  Registration Rights......................................................................10
                 (xxiii)  Maintenance of Adequate Insurance......................................................10
                 (xxiv)  Maintenance of Sufficient Internal Controls.............................................10
                 (xxv)  Compliance with Laws.....................................................................10
                 (xxvi) Government Regulations...................................................................11
              (b)  Officer's Certificates........................................................................11
     SECTION 2.  Sale and Delivery to U.S. Underwriters; Closing.................................................11
              (a)  Initial U.S. Securities.......................................................................11
              (b)  U.S. Option Securities........................................................................11
              (c)  Payment.......................................................................................12
              (d)  Denominations; Registration...................................................................12
              (e)  Appointment of Qualified Independent Underwriter..............................................13
     SECTION 3.  Covenants of the Company........................................................................13
              (a)  Compliance with Securities Regulations and Commission Requests................................13
              (b)  Filing of Amendments..........................................................................13
              (c)  Delivery of Registration Statements...........................................................13
              (d)  Delivery of Prospectuses......................................................................14
              (e)  Continued Compliance with Securities Laws.....................................................14
</TABLE>




<PAGE>   3



<TABLE>
<S>                                                                                                              <C>
              (f)  Blue Sky Qualifications.......................................................................14
              (g)  Rule 158......................................................................................15
              (h)  Use of Proceeds...............................................................................15
              (i)  Listing.......................................................................................15
              (j)  Restriction on Sale of Securities.............................................................15
              (k)  Reporting Requirements........................................................................15
              (l)  Compliance with Rule 463......................................................................15
              (m)  Compliance with NASD Rules....................................................................15
     SECTION 4.  Payment of Expenses.............................................................................16
              (a)  Expenses......................................................................................16
              (b)  Termination of Agreement......................................................................16
     SECTION 5.  Conditions of U.S. Underwriters' Obligations....................................................16
              (a)  Effectiveness of Registration Statement.......................................................17
              (b)  Opinion of Counsel for Company................................................................17
              (c)  Opinion of Counsel for the U.S. Underwriters..................................................17
              (d)  Officers' Certificate.........................................................................17
              (e)  Accountants' Comfort Letter...................................................................18
              (f)  Bring-down Comfort Letter.....................................................................18
              (g)  Approval of Listing...........................................................................18
              (h)  No Objection..................................................................................18
              (i)  Lock-up Agreements............................................................................18
              (j)  Purchase of Initial International Securities..................................................18
              (k)  Conditions to Purchase of U.S. Option Securities..............................................18
                 (i)  Officers' Certificate......................................................................18
                 (ii)  Opinion of Counsel for Company............................................................19
                 (iii)  Opinion of Counsel for the U.S. Underwriters.............................................19
                 (iv)  Bring-down Comfort Letter.................................................................19
              (l)  Additional Documents..........................................................................19
              (m)  Termination of Agreement......................................................................19
     SECTION 6.  Indemnification.................................................................................20
              (a)  Indemnification of U.S. Underwriters..........................................................20
              (b)  Indemnification of Company and Directors and Officers.........................................21
              (c)  Actions against Parties; Notification.........................................................21
              (d)  Settlement without Consent if Failure to Reimburse............................................22
              (e)  Indemnification for Reserved Securities.  In connection with the offer and sale of the
                   Reserved Securities, the Company agrees to indemnify and hold harmless the U.S.
                   Underwriters from and against any and all losses, expenses and liabilities incurred by
                   them as a result of (i) the failure of the designated employees or other persons to pay
                   for and accept delivery of shares which, immediately following the effectiveness of
                   the Registration Statement, were subject to a properly confirmed agreement of
                   purchase and (ii) the violation of any securities laws of foreign jurisdictions where
                   Reserved Securities have been offered.........................................................22
     SECTION 7.  Contribution....................................................................................23
     SECTION 8.  Representations, Warranties and Agreements to Survive Delivery..................................24
</TABLE>




<PAGE>   4



<TABLE>
<S>                                                                                                              <C>
     SECTION 9.  Termination of Agreement........................................................................24
              (a)  Termination; General..........................................................................24
              (b)  Liabilities...................................................................................25
     SECTION 10.  Default by One or More of the U.S. Underwriters................................................25
     SECTION 11.  Default by the Company.........................................................................25
     SECTION 12.  Notices........................................................................................26
     SECTION 13.  Parties........................................................................................26
     SECTION 14.  GOVERNING LAW AND TIME.........................................................................26
     SECTION 15.  Effect of Headings.............................................................................26


SCHEDULES
     Schedule A - List of Underwriters......................................................................Sch A-1
     Schedule B - Pricing Information.......................................................................Sch B-1
     Schedule C - List of Persons Subject to Lock-up........................................................Sch C-1

EXHIBITS
     Exhibit A - Form of Opinion of Company's Counsel...........................................................A-1
     Exhibit B - Form of Lock-up Letter.........................................................................B-1
</TABLE>






<PAGE>   5







                         SYKES HEALTHPLAN SERVICES, INC.

                             (a Florida corporation)

                        2,000,000 Shares of Common Stock

                           (Par Value $.01 Per Share)

                             U.S. PURCHASE AGREEMENT

                                                                   July __, 1998

MERRILL LYNCH & CO.
Merrill Lynch, Pierce, Fenner & Smith
        Incorporated
ING BARING FURMAN SELZ LLC 
NATIONSBANC MONTGOMERY SECURITIES LLC 
RAYMOND JAMES & ASSOCIATES, INC.
  as Representatives of the several U.S. Underwriters
c/o  Merrill Lynch & Co.
Merrill Lynch, Pierce, Fenner & Smith
        Incorporated
North Tower
World Financial Center
New York, New York  10281-1209

Ladies and Gentlemen:

     Sykes HealthPlan Services, Inc., a Florida corporation (the "Company")
confirms its respective agreement with Merrill Lynch & Co., Merrill Lynch,
Pierce, Fenner & Smith Incorporated ("Merrill Lynch") and each of the other U.S.
Underwriters named in Schedule A hereto (collectively, the "U.S. Underwriters",
which term shall also include any underwriter substituted as hereinafter
provided in Section 10 hereof), for whom Merrill Lynch, ING Baring Furman Selz
LLC, NationsBanc Montgomery Securities LLC and Raymond James & Associates, Inc.
are acting as representatives (in such capacity, the "U.S. Representatives"),
with respect to (i) the sale by the Company and the purchase by the U.S.
Underwriters, acting severally and not jointly, of the respective numbers of
shares of Common Stock, par value $.01 per share, of the Company ("Common
Stock") set forth in Schedule A hereto and (ii) the grant by the Company to the
U.S. Underwriters, acting severally and not jointly, of the option described in
Section 2(b) hereof to purchase all or any part of 300,000 additional shares of
Common Stock to cover over-allotments,




                                       -1-



<PAGE>   6



if any. The aforesaid 2,000,000 shares of Common Stock (the "Initial U.S.
Securities") to be purchased by the U.S. Underwriters and all or any part of the
300,000 shares of Common Stock subject to the option described in Section 2(b)
hereof (the "U.S. Option Securities") are hereinafter called, collectively, the
"U.S. Securities".

     It is understood that the Company is concurrently entering into an
agreement dated the date hereof (the "International Purchase Agreement")
providing for the offering by the Company of an aggregate of 500,000 shares of
Common Stock (the "Initial International Securities") through arrangements with
certain underwriters outside the United States and Canada (the "International
Managers") for whom Merrill Lynch International, ING Baring Furman Selz LLC,
NationsBanc Montgomery Securities LLC and Raymond James & Associates, Inc. are
acting as lead managers (the "Lead Managers") and the grant by the Company to
the International Managers, acting severally and not jointly, of an option to
purchase all or any part of the International Managers' pro rata portion of up
to 75,000 additional shares of Common Stock solely to cover over allotments, if
any (the "International Option Securities" and, together with the U.S. Option
Securities, the "Option Securities"). The Initial International Securities and
the International Option Securities are hereinafter called the "International
Securities." It is understood that (a) the Company is not obligated to sell, and
the U.S. Underwriters are not obligated to purchase, any Initial U.S. Securities
unless all of the Initial International Securities are contemporaneously
purchased by the International Managers, and (b) the Company is not obligated to
sell, and the International Managers are not obligated to purchase, any Initial
International Securities unless all of the Initial U.S. Securities are
contemporaneously purchased by the U.S. Underwriters.

     The U.S. Underwriters and the International Managers are hereinafter
collectively called the "Underwriters," the Initial U.S. Securities and the
Initial International Securities are hereinafter collectively called the
"Initial Securities," and the U.S. Securities, and the International Securities
are hereinafter collectively called the "Securities."

     The Underwriters will concurrently enter into an Intersyndicate Agreement
of even date herewith (the "Intersyndicate Agreement") providing for the
coordination of certain transactions among the Underwriters under the direction
of Merrill Lynch & Co., Merrill Lynch, Pierce, Fenner & Smith Incorporated (in
such capacity, the "Global Coordinator").

     Contemporaneously with the completion of the transactions contemplated by
this Agreement, HPS will (i) purchase 650,000 outstanding shares of Common Stock
directly from Sykes (the "Sykes Sale") and (ii) purchase 1,700,000 newly issued
shares of Common Stock directly from the Company (the "SHPS Sale" and together
with the Sykes Sale, the "HPS Share Purchases").

     The Company understands that the U.S. Underwriters propose to make a public
offering of the U.S. Securities as soon as the U.S. Representatives deem
advisable after this Agreement has been executed and delivered.

     The Company and the U.S. Underwriters agree that up to 250,000 shares of
the Securities to be purchased by the U.S. Underwriters (the "Reserved
Securities") shall be reserved for sale by the U.S.



                                       -2-



<PAGE>   7



Underwriters to certain eligible employees and persons having business
relationships with the Company, as part of the distribution of the Securities by
the U.S. Underwriters, subject to the terms of this Agreement, the applicable
rules, regulations and interpretations of the National Association of Securities
Dealers, Inc. (the "NASD") and all other applicable laws, rules and regulations.
To the extent that such Reserved Securities are not orally confirmed for
purchase by such eligible employees and persons having business relationships
with the Company by the end of the first business day after the date of this
Agreement, such Reserved Securities may be offered to the public as part of the
public offering contemplated hereby.

     The Company has filed with the Securities and Exchange Commission (the
"Commission") a registration statement on Form S-1 (No. 333-50891) covering the
registration of the Securities under the Securities Act of 1933, as amended (the
"1933 Act"), including the related preliminary prospectus or prospectuses.
Promptly after execution and delivery of this Agreement, the Company will either
(i) prepare and file a prospectus in accordance with the provisions of Rule 430A
("Rule 430A") of the rules and regulations of the Commission under the 1933 Act
(the "1933 Act Regulations") and paragraph (b) of Rule 424 ("Rule 424(b)") of
the 1933 Act Regulations or (ii) if the Company has elected to rely upon Rule
434 ("Rule 434") of the 1933 Act Regulations, prepare and file a term sheet (a
"Term Sheet") in accordance with the provisions of Rule 434 and Rule 424(b). Two
forms of prospectuses are to be used in connection with the offering and sale of
the Securities: one relating to the U.S. Securities (the "Form of U.S.
Prospectus") and one relating to the International Securities (the "Form of
International Prospectus"). The Form of International Prospectus is identical to
the Form of U.S. Prospectus, except for the front cover and back cover pages and
the information under the caption "Underwriting". The information included in
such prospectus or in such Term Sheet, as the case may be, that was omitted from
such registration statement at the time it became effective but that is deemed
to be part of such registration statement at the time it became effective (a)
pursuant to paragraph (b) of Rule 430A is referred to as "Rule 430A Information"
or (b) pursuant to paragraph (d) of Rule 434 is referred to as "Rule 434
Information." The Form of U.S. Prospectus and Form of International Prospectus
used before such registration statement became effective, and any prospectus
that omitted, as applicable, the Rule 430A Information or the Rule 434
Information, that was used after such effectiveness and prior to the execution
and delivery of this Agreement, is herein called a "preliminary prospectus."
Such registration statement, including the exhibits thereto and schedules
thereto at the time it became effective and including the Rule 430A Information
and the Rule 434 Information, as applicable, is herein called the "Registration
Statement." Any registration statement filed pursuant to Rule 462(b) of the 1933
Act Regulations is herein referred to as the "Rule 462(b) Registration
Statement," and after such filing the term "Registration Statement" shall
include the Rule 462(b) Registration Statement. The final Form of U.S.
Prospectus and the final Form of International Prospectus in the forms first
furnished to the Underwriters for use in connection with the offering of the
Securities are herein called the "U.S. Prospectus" and the "International
Prospectus" respectively, and collectively the "Prospectuses." If Rule 434 is
relied on, the terms "U.S. Prospectus" and "International Prospectus" shall
refer to the preliminary U.S. Prospectus dated June 24, 1998 and preliminary
International Prospectus dated June 24, 1998, respectively, each together with
the applicable Term Sheet, and all references in this Agreement to the date of
the Prospectuses shall mean the date of the Term Sheet. For purposes of this
Agreement, all references to the Registration Statement, any




                                       -3-



<PAGE>   8



preliminary prospectus, the U.S. Prospectus, the International Prospectus or any
Term Sheet or any amendment or supplement to any of the foregoing shall be
deemed to include the copy filed with the Commission pursuant to its Electronic
Data Gathering, Analysis and Retrieval system ("EDGAR").

     SECTION 1.  Representations and Warranties.

     (a) Representations and Warranties by the Company. The Company represents
and warrants to each U.S. Underwriter as of the date hereof, as of the Closing
Time referred to in Section 2(c) hereof, and as of each Date of Delivery (if
any) referred to in Section 2(b) hereof, and agrees with each U.S. Underwriter,
as follows:

              (i) Compliance with Registration Requirements. Each of the
     Registration Statement and any Rule 462(b) Registration Statement has
     become effective under the 1933 Act and no stop order suspending the
     effectiveness of the Registration Statement or any Rule 462(b) Registration
     Statement has been issued under the 1933 Act and no proceedings for that
     purpose have been instituted or are pending or, to the knowledge of the
     Company, are contemplated by the Commission, and any request on the part of
     the Commission for additional information has been complied with.

              At the respective times the Registration Statement, any Rule
     462(b) Registration Statement and any post-effective amendments thereto
     became effective and at the Closing Time (and, if any U.S. Option
     Securities are purchased, at the Date of Delivery), the Registration
     Statement, the Rule 462(b) Registration Statement and any amendments and
     supplements thereto complied and will comply in all material respects with
     the requirements of the 1933 Act and the 1933 Act Regulations and did not
     and will not contain an untrue statement of a material fact or omit to
     state a material fact required to be stated therein or necessary to make
     the statements therein not misleading. Neither of the Prospectuses nor any
     amendments or supplements thereto, at the time the Prospectuses or any
     amendments or supplements were issued and at the Closing Time (and, if any
     U.S. Option Securities are purchased, at the Date of Delivery), included or
     will include an untrue statement of a material fact or omitted or will omit
     to state a material fact necessary in order to make the statements therein,
     in the light of the circumstances under which they were made, not
     misleading. If Rule 434 is used, the Company will comply with the
     requirements of Rule 434 and the Prospectuses shall not be "materially
     different", as such term is used in Rule 434, from the prospectuses
     included in the Registration Statement at the time it became effective. The
     representations and warranties in this subsection shall not apply to
     statements in or omissions from the Registration Statement or the U.S.
     Prospectus made in reliance upon and in conformity with information
     furnished to the Company in writing by any U.S. Underwriter through the
     U.S. Representatives expressly for use in the Registration Statement or the
     U.S. Prospectus.

              Each preliminary prospectus and the prospectuses filed as part of
     the Registration Statement as originally filed or as part of any amendment
     thereto, or filed pursuant to Rule 424 under the 1933 Act, complied when so
     filed in all material respects with the 1933 Act Regulations and each
     preliminary prospectus and each of the Prospectuses delivered to the



                                       -4-



<PAGE>   9



     Underwriters for use in connection with this offering was identical to the
     electronically transmitted copy thereof filed with the Commission pursuant
     to EDGAR, except to the extent permitted by Regulation S-T.

              (ii) Independent Accountants. The accountants who reported on the
     financial statements and supporting schedules included in the Registration
     Statement are independent public accountants as required by the 1933 Act
     and the 1933 Act Regulations.

              (iii) Financial Statements. The respective financial statements
     included in the Registration Statement and the Prospectuses, together with
     the related schedules and notes, present fairly the historical financial
     position of the Company and its consolidated subsidiaries and of each of
     its respective subsidiaries at the dates indicated and the respective
     statement of operations, shareholders' equity and cash flows of the Company
     and its consolidated subsidiaries and of each of its respective
     subsidiaries for the periods specified; said financial statements have been
     prepared in conformity with generally accepted accounting principles
     ("GAAP") applied on a consistent basis throughout the periods involved. The
     supporting schedules included in the Registration Statement present fairly
     in accordance with GAAP the information required to be stated therein. The
     selected historical financial data and the summary historical financial
     information included in the Prospectuses present fairly the information
     shown therein and have been compiled on a basis consistent with that of the
     audited financial statements included in the Registration Statement. The
     pro forma financial statements and the related notes thereto included in
     the Registration Statement and the Prospectuses present fairly the
     information shown therein, have been prepared and presented in accordance
     with the Commission's rules and guidelines with respect to pro forma
     financial statements and have been properly compiled on the bases described
     therein, and the assumptions used in the preparation thereof are reasonable
     and the adjustments used therein are appropriate to give effect to the
     transactions and circumstances referred to therein.

              (iv) No Material Adverse Change in Business. Since the respective
     dates as of which information is given in the Registration Statement and
     the Prospectuses, except as otherwise stated therein, (A) there has been no
     material adverse change in the condition, financial or otherwise, or in the
     earnings, business affairs or business prospects of the Company or any of
     its subsidiaries, whether or not arising in the ordinary course of business
     (a "Material Adverse Effect"), (B) there have been no transactions entered
     into by the Company or any of its subsidiaries, other than those in the
     ordinary course of business, which are material with respect to the Company
     or any of its subsidiaries, and (C) there has been no dividend or
     distribution of any kind declared, paid or made by the Company on any class
     of its capital stock.

              (v) Good Standing of the Company. The Company has been duly
     organized and is validly existing as a corporation with active status under
     the laws of the State of Florida and has corporate power and authority to
     own, lease and operate its properties and to conduct its business as
     described in the Prospectuses and to enter into and perform its obligations
     under this Agreement and under the International Purchase Agreement; and
     the Company is duly qualified as a foreign corporation to transact business
     and is in good standing or has active status in each



                                       -5-



<PAGE>   10



     other jurisdiction in which such qualification is required, whether by
     reason of the ownership or leasing of property or the conduct of business,
     except where the failure so to qualify or to be in good standing or to have
     active status would not result in a Material Adverse Effect.

              (vi) Good Standing of Subsidiaries. Each "significant subsidiary"
     of the Company (as such term is defined in Rule 1-02 of Regulation S-X)
     (each a "Subsidiary" and, collectively, the "Subsidiaries") has been duly
     organized and is validly existing as a corporation in good standing or with
     active status under the laws of the jurisdiction of its incorporation, has
     corporate power and authority to own, lease and operate its properties and
     to conduct its business as described in the Prospectuses and is duly
     qualified as a foreign corporation to transact business and is in good
     standing or has active status in each jurisdiction in which such
     qualification is required, whether by reason of the ownership or leasing of
     property or the conduct of business, except where the failure so to qualify
     or to be in good standing or to have active status would not result in a
     Material Adverse Effect; except as otherwise disclosed in the Registration
     Statement, all of the issued and outstanding capital stock of each such
     Subsidiary has been duly authorized and validly issued, is fully paid and
     non-assessable and is owned by the Company, directly or through
     subsidiaries, free and clear of any security interest, mortgage, pledge,
     lien, encumbrance, claim or equity; none of the outstanding shares of
     capital stock of any Subsidiary was issued in violation of the preemptive
     or similar rights of any securityholder of such Subsidiary. The only
     subsidiaries of the Company are the subsidiaries listed on Exhibit 21 to
     the Registration Statement.

              (vii) Capitalization. The authorized, issued and outstanding
     capital stock of the Company is as set forth in the Prospectuses in the
     column entitled "Actual" under the caption "Capitalization" (except for
     subsequent issuances, if any, pursuant to this Agreement or the
     International Purchase Agreement, pursuant to reservations, agreements or
     employee benefit plans referred to in the Prospectuses or pursuant to the
     exercise of convertible securities or options referred to in the
     Prospectuses) at the date indicated therein. The shares of issued and
     outstanding capital stock have been duly authorized and validly issued and
     are fully paid and non-assessable; none of the outstanding shares of
     capital stock was issued in violation of the preemptive or other similar
     rights of any securityholder of the Company.

              (viii) Authorization of Agreement. This Agreement and the
     International Purchase Agreement have been duly authorized, executed and
     delivered by the Company.

              (ix) Authorization and Description of Securities. The Securities
     to be purchased by the U.S. Underwriters and the International Managers
     from the Company have been duly authorized for issuance and sale to the
     U.S. Underwriters pursuant to this Agreement and to the International
     Managers pursuant to the International Purchase Agreement and, when issued
     and delivered by the Company pursuant to this Agreement and the
     International Purchase Agreement, respectively, against payment of the
     consideration set forth herein and therein, will be validly issued and
     fully paid and non-assessable; the Common Stock conforms to all statements
     relating thereto contained in the Prospectuses and such description
     conforms to the rights set forth in the instruments defining the same; no
     holder of the Securities will be subject



                                       -6-



<PAGE>   11



     to personal liability by reason of being such a holder other than for taxes
     associated with the ownership or transfer of the Securities; and the
     issuance of the Securities is not subject to the preemptive or other
     similar rights of any securityholder of the Company.

              (x) Absence of Defaults and Conflicts. Neither the Company nor any
     of its subsidiaries is in violation of its articles of incorporation or
     by-laws or in default in the performance or observance of any obligation,
     agreement, covenant or condition contained in any contract, indenture,
     mortgage, deed of trust, loan or credit agreement, note, lease or other
     agreement or instrument to which the Company or any of its subsidiaries is
     a party or by which it or any of them may be bound, or to which any of the
     property or assets of the Company or any subsidiary is subject
     (collectively, "Agreements and Instruments") except for such violations or
     defaults that would not result in a Material Adverse Effect; and the
     execution, delivery and performance of this Agreement and the International
     Purchase Agreement and the consummation of the transactions contemplated
     herein, therein and in the Registration Statement (including the issuance
     and sale of the Securities and the use of the proceeds from the sale of the
     Securities as described in the Prospectuses under the caption "Use of
     Proceeds") and compliance by the Company with its obligations under this
     Agreement and the International Purchase Agreement have been duly
     authorized by all necessary corporate action and do not and will not,
     whether with or without the giving of notice or passage of time or both,
     conflict with or constitute a breach of, or default or Repayment Event (as
     defined below) under, or result in the creation or imposition of any lien,
     charge or encumbrance upon any property or assets of the Company or any
     subsidiary pursuant to, the Agreements and Instruments (except for such
     conflicts, breaches or defaults or liens, charges or encumbrances that
     would not result in a Material Adverse Effect), nor will such action result
     in any violation of the provisions of the articles of incorporation or
     by-laws of the Company or any subsidiary or any applicable law, statute,
     rule, regulation, judgment, order, writ or decree of any government,
     government instrumentality or court, domestic or foreign, having
     jurisdiction over the Company or any subsidiary or any of their assets,
     properties or operations. As used herein, a "Repayment Event" means any
     event or condition which gives the holder of any note, debenture or other
     evidence of indebtedness (or any person acting on such holder's behalf) the
     right to require the repurchase, redemption or repayment of all or a
     portion of such indebtedness by the Company or any subsidiary.

              (xi) Absence of Labor Dispute. No labor dispute with the employees
     of the Company or any subsidiary exists or, to the knowledge of the
     Company, is imminent, and the Company is not aware of any existing or
     imminent labor disturbance by the employees of any of its or any
     subsidiary's principal suppliers, manufacturers, customers or contractors,
     which, in either case, may reasonably be expected to result in a Material
     Adverse Effect.

              (xii) Absence of Proceedings. Except as disclosed in the
     Registration Statement, there is no action, suit, proceeding, inquiry or
     investigation before or brought by any court or governmental agency or
     body, domestic or foreign, now pending, or, to the knowledge of the
     Company, threatened, against or affecting the Company or any subsidiary,
     which is required to be disclosed in the Registration Statement, or which
     might reasonably be expected to result in a Material Adverse Effect, or
     which might reasonably be expected to materially and adversely



                                       -7-



<PAGE>   12



     affect the properties or assets thereof or the consummation of the
     transactions contemplated in this Agreement or the International Purchase
     Agreement or the performance by the Company of its obligations hereunder
     and thereunder; the aggregate of all pending legal or governmental
     proceedings to which the Company or any subsidiary is a party or of which
     any of their respective property or assets is the subject which are not
     described in the Registration Statement, including ordinary routine
     litigation incidental to the business, could not reasonably be expected to
     result in a Material Adverse Effect.

              (xiii) Accuracy of Exhibits. There are no contracts or documents
     which are required to be described in the Registration Statement or the
     Prospectuses or to be filed as exhibits thereto which have not been so
     described and/or filed as required.

              (xiv) Possession of Intellectual Property. The Company and its
     subsidiaries own or possess, or can acquire on reasonable terms, adequate
     patents, patent rights, licenses, inventions, copyrights, know-how
     (including trade secrets and other unpatented and/or unpatentable
     proprietary or confidential information, systems or procedures),
     trademarks, service marks, trade names or other intellectual property
     (collectively, "Intellectual Property") necessary to carry on the business
     now operated by them, and neither the Company nor any of its subsidiaries
     has received any written notice or is otherwise aware of any infringement
     of or conflict with asserted rights of others with respect to any
     Intellectual Property or of any facts or circumstances which would render
     any Intellectual Property invalid or inadequate to protect the interest of
     the Company or any of its subsidiaries therein, and which infringement or
     conflict (if the subject of any unfavorable decision, ruling or finding) or
     invalidity or inadequacy, singly or in the aggregate, would result in a
     Material Adverse Effect.

              (xv) Absence of Further Requirements. No filing with, or
     authorization, approval, consent, license, order, registration,
     qualification or decree of, any court or governmental authority or agency
     is necessary or required for the performance by the Company of its
     obligations under this Agreement or the International Purchase Agreement,
     in connection with the offering, issuance or sale of the Securities
     hereunder or thereunder or the consummation of the transactions
     contemplated by this Agreement or the International Purchase Agreement,
     except such as have been already obtained or as may be required under the
     1933 Act, the 1933 Act Regulations, state securities laws or the bylaws and
     rules of the NASD.

              (xvi) Possession of Licenses and Permits. The Company and its
     subsidiaries possess such permits, licenses, approvals, consents and other
     authorizations (collectively, "Governmental Licenses") issued by the
     appropriate federal, state, local or foreign regulatory agencies or bodies
     necessary to conduct the business now operated by them; the Company and its
     subsidiaries are in compliance with the terms and conditions of all such
     Governmental Licenses, except where the failure so to comply would not,
     singly or in the aggregate, have a Material Adverse Effect; all of the
     Governmental Licenses are valid and in full force and effect, except when
     the invalidity of such Governmental Licenses or the failure of such
     Governmental Licenses to be in full force and effect would not have a
     Material Adverse Effect; and neither the Company nor any of its
     subsidiaries has received any notice of proceedings relating to the



                                       -8-



<PAGE>   13



     revocation or modification of any such Governmental Licenses which, singly
     or in the aggregate, if the subject of an unfavorable decision, ruling or
     finding, would result in a Material Adverse Effect.

              (xvii) Title to Property. The Company and its subsidiaries have
     good and marketable title to all real property owned by the Company and its
     subsidiaries and good title to all other properties owned by them, in each
     case, free and clear of all mortgages, pledges, liens, security interests,
     claims, restrictions or encumbrances of any kind except such as (a) are
     described in the Prospectuses or (b) would not, singly or in the aggregate,
     be reasonably expected to result in a Material Adverse Effect; and all of
     the leases and subleases material to the business of the Company and its
     subsidiaries, considered as one enterprise, and under which the Company or
     any of its subsidiaries holds properties described in the Prospectuses, are
     in full force and effect, and neither the Company nor any subsidiary has
     any notice of any material claim of any sort that has been asserted by
     anyone adverse to the rights of the Company or any subsidiary under any of
     the leases or subleases mentioned above, or affecting or questioning the
     rights of the Company or such subsidiary to the continued possession of the
     leased or subleased premises under any such lease or sublease.

              (xviii) Compliance with Cuba Act. The Company has complied with,
     and is and will be in compliance with, the provisions of that certain
     Florida act relating to disclosure of doing business with Cuba, codified as
     Section 517.075 of the Florida statutes, and the rules and regulations
     thereunder (collectively, the "Cuba Act") or is exempt therefrom.

              (xix) Investment Company Act. The Company is not, and upon the
     issuance and sale of the Securities as herein contemplated and the
     application of the net proceeds therefrom as described in the Prospectuses
     will not be, an "investment company" or an entity "controlled" by an
     "investment company" as such terms are defined in the Investment Company
     Act of 1940, as amended (the "1940 Act").

              (xx) Environmental Laws. Except as described in the Registration
     Statement and except as would not, singly or in the aggregate, result in a
     Material Adverse Effect, (A) neither the Company nor any of its
     subsidiaries is in violation of any federal, state, local or foreign
     statute, law, rule, regulation, ordinance, code, policy or rule of common
     law or any judicial or administrative interpretation thereof, including any
     judicial or administrative order, consent, decree or judgment, relating to
     pollution or protection of human health, the environment (including,
     without limitation, ambient air, surface water, groundwater, land surface
     or subsurface strata) or wildlife, including, without limitation, laws and
     regulations relating to the release or threatened release of chemicals,
     pollutants, contaminants, wastes, toxic substances, hazardous substances,
     petroleum or petroleum products (collectively, "Hazardous Materials") or to
     the manufacture, processing, distribution, use, treatment, storage,
     disposal, transport or handling of Hazardous Materials (collectively,
     "Environmental Laws"), (B) the Company and its subsidiaries have all
     permits, authorizations and approvals required under any applicable
     Environmental Laws and are each in compliance with their requirements, (C)
     there are no pending or threatened administrative, regulatory or judicial
     actions, suits, demands, demand



                                       -9-



<PAGE>   14



     letters, claims, liens, notices of noncompliance or violation,
     investigation or proceedings relating to any Environmental Law against the
     Company or any of its subsidiaries and (D) there are no events or
     circumstances that might reasonably be expected to form the basis of an
     order for clean-up or remediation, or an action, suit or proceeding by any
     private party or governmental body or agency, against or affecting the
     Company or any of its subsidiaries relating to Hazardous Materials or any
     Environmental Laws.

              (xxi) Registration Rights. There are no persons with registration
     rights or other similar rights to have any securities registered pursuant
     to the Registration Statement or otherwise registered by the Company under
     the 1933 Act, which rights have not been complied with by the Company or
     waived by the holder.

              (xxii) Taxes. The Company and each of its subsidiaries have filed
     all necessary federal, state, local and foreign income, payroll, franchise
     and other tax returns (after giving effect to extensions) and have paid all
     taxes shown as due thereon or with respect to any of its properties, and
     there is no tax deficiency that has been, or to the knowledge of the
     Company is likely to be, asserted against the Company, any of its
     subsidiaries or any of their properties or assets that would result in a
     Material Adverse Effect.

              (xxiii) Maintenance of Adequate Insurance. The Company and each of
     its subsidiaries is insured by insurers of recognized financial
     responsibility against such losses and risks and in such amounts as is
     reasonably prudent in the business in which it is engaged or proposed to
     engage after giving effect to the transactions described in the
     Prospectuses; and the Company does not have any reason to believe that it
     will not be able to renew its existing insurance coverage as and when such
     coverage expires or to obtain similar coverage from similar insurers as may
     be necessary to continue its business at a cost that would not result in a
     Material Adverse Effect.

              (xxiv) Maintenance of Sufficient Internal Controls. The Company
     and its subsidiaries maintain a system of internal accounting controls
     sufficient to provide reasonable assurances that (i) transactions are
     executed in accordance with management's general or specific authorization;
     (ii) transactions are recorded as necessary to permit preparation of
     financial statements in conformity with generally accepted accounting
     principles and to maintain accountability for assets; (iii) access to
     assets is permitted only in accordance with management's general or
     specific authorization; and (iv) the recorded accountability for assets is
     compared with existing assets at reasonable intervals and appropriate
     action is taken with respect to any differences.

              (xxv) Compliance with Laws. To the best of the Company's
     knowledge, neither the Company nor any employee or agent of the Company has
     made any payment of funds of the Company or received or retained any funds
     in violation of any law, rule or regulation, including, without limitation,
     the Foreign Corrupt Practices Act.




                                      -10-



<PAGE>   15



              (xxvi) Government Regulations. The Company and its subsidiaries
     have complied with all applicable federal, state and local laws, rules and
     regulations (collectively, "Government Regulations") governing the
     Company's business (including, without limitation, those applicable to
     customers of the Company or any of its subsidiaries with which the Company
     or any of its subsidiaries, as the case may be, are obligated to comply),
     except where the failure to so comply would not have a Material Adverse
     Effect; and neither the Company nor any of its subsidiaries has received
     any notice of proceedings relating to the violations of such Government
     Regulations which, singly or in the aggregate, if the subject of an
     unfavorable decision, ruling or finding, would result in a Material Adverse
     Effect.

     (b) Officer's Certificates. Any certificate signed by any officer of the
Company or any of its subsidiaries delivered to the U.S. Representatives or to
counsel for the U.S. Underwriters and the International Managers shall be deemed
a representation and warranty by the Company to each U.S. Underwriter and each
International Manager as to the matters covered thereby.

     SECTION 2.  Sale and Delivery to U.S. Underwriters; Closing.

     (a) Initial U.S. Securities. On the basis of the representations and
warranties herein contained and subject to the terms and conditions herein set
forth, the Company agrees to sell to each U.S. Underwriter, severally and not
jointly, and each U.S. Underwriter, severally and not jointly, agrees to
purchase from the Company, at the price per share set forth in Schedule B, that
proportion of the total number of Initial U.S. Securities set forth in Schedule
B, which the number of Initial U.S. Securities set forth in Schedule A opposite
the name of such U.S. Underwriter, plus any additional number of Initial U.S.
Securities which such U.S. Underwriter may become obligated to purchase pursuant
to the provisions of Section 10 hereof, bears to the total number of Initial
U.S. Securities, subject, in each case, to such adjustments among the U.S.
Underwriters as the U.S. Representatives in their sole discretion shall make to
eliminate any sales or purchases of fractional securities.

     (b) U.S. Option Securities. In addition, on the basis of the
representations and warranties herein contained and subject to the terms and
conditions herein set forth, the Company hereby grants an option to the U.S.
Underwriters, severally and not jointly, to purchase up to an additional 300,000
shares of Common Stock, as set forth in Schedule B, at the price per share set
forth in Schedule C, less an amount per share equal to any dividends or
distributions declared by the Company and payable on the Initial U.S. Securities
but not payable on the U.S. Option Securities. The option hereby granted will
expire 30 days after the date hereof and may be exercised in whole or in part
from time to time only for the purpose of covering over-allotments which may be
made in connection with the offering and distribution of the Initial U.S.
Securities upon notice by the Global Coordinator to the Company setting forth
the number of U.S. Option Securities as to which the several U.S. Underwriters
are then exercising the option and the time and date of payment and delivery for
such U.S. Option Securities. Any such time and date of delivery (a "Date of
Delivery") shall be determined by the Global Coordinator, but shall not be
earlier than two nor later than seven full business days after the exercise of
said option, nor in any event prior to the Closing Time, as hereinafter defined.
If the option is exercised as to all or any portion of the U.S. Option
Securities, each of the U.S. Underwriters, acting severally and not jointly,
will purchase, that proportion of the



                                      -11-



<PAGE>   16



total number of U.S. Option Securities then being purchased which the number of
Initial U.S. Securities set forth in Schedule A opposite the name of such U.S.
Underwriter bears to the total number of Initial U.S. Securities, and the
Company shall sell that proportion of the total number of U.S. Option Securities
then being sold which the number of Initial U.S. Securities set forth in
Schedule B opposite the name of the Company bears to the total number of Initial
U.S. Securities, subject in each case to such adjustments as the Global
Coordinator in its discretion shall make to eliminate any sales or purchases of
fractional shares.

     (c) Payment. Payment of the purchase price for, and delivery of
certificates for, the Initial U.S. Securities shall be made at the offices of
Mayer Brown & Platt, 190 South LaSalle Street, Chicago, Illinois, or at such
other place as shall be agreed upon by the Global Coordinator and the Company,
at 9:00 A.M. (Eastern time) on the third (fourth, if the pricing occurs after
4:30 P.M. (Eastern time) on any given day) business day after the date hereof
(unless postponed in accordance with the provisions of Section 10), or such
other time not later than ten business days after such date as shall be agreed
upon by the Global Coordinator and the Company (such time and date of payment
and delivery being herein called "Closing Time").

     In addition, in the event that any or all of the U.S. Option Securities are
purchased by the U.S. Underwriters, payment of the purchase price for, and
delivery of certificates for, such Option Securities shall be made at the
above-mentioned offices, or at such other place as shall be agreed upon by the
Global Coordinator and the Company, on each Date of Delivery as specified in the
notice from the Global Coordinator to the Company.

     Payment shall be made to the Company by wire transfer of immediately
available funds to bank accounts designated by the Company against delivery to
the U.S. Representatives for the respective accounts of the U.S. Underwriters of
certificates for the U.S. Securities to be purchased by them. It is understood
that each U.S. Underwriter has authorized the U.S. Representatives, for its
account, to accept delivery of, receipt for, and make payment of the purchase
price for, the Initial U.S. Securities and the U.S. Option Securities, if any,
which it has agreed to purchase. Merrill Lynch, individually and not as
representative of the U.S. Underwriters, may (but shall not be obligated to)
make payment of the purchase price for the Initial U.S. Securities or the U.S.
Option Securities, if any, to be purchased by any U.S. Underwriter whose funds
have not been received by the Closing Time or the relevant Date of Delivery, as
the case may be, but such payment shall not relieve such U.S. Underwriter from
its obligations hereunder.

     (d) Denominations; Registration. Certificates for the Initial U.S.
Securities and the U.S. Option Securities, if any, shall be in such
denominations and registered in such names as the U.S. Representatives may
request in writing at least one full business day before the Closing Time or the
relevant Date of Delivery, as the case may be. The certificates for the Initial
U.S. Securities and the U.S. Option Securities, if any, will be made available
for examination and packaging by the U.S. Representatives in The City of New
York not later than 10:00 A.M. (Eastern time) on the business day prior to the
Closing Time or the relevant Date of Delivery, as the case may be.



                                      -12-



<PAGE>   17



     (e) Appointment of Qualified Independent Underwriter. Merrill Lynch hereby
agrees with the Company to render services as a "qualified independent
underwriter" within the meaning of Rule 2720 of the Conduct Rules of the NASD
with respect to the offering and sale of the U.S. Securities. Merrill Lynch,
solely in its capacity as qualified independent underwriter and not otherwise,
is referred to herein as the "Independent Underwriter".

     SECTION 3. Covenants of the Company. The Company covenants with each U.S.
Underwriter as follows:

     (a) Compliance with Securities Regulations and Commission Requests. The
Company, subject to Section 3(b) hereof, will comply with the requirements of
Rule 430A or Rule 434, as applicable, and will notify the Global Coordinator
immediately, and confirm the notice in writing, (i) when any post-effective
amendment to the Registration Statement shall become effective, or any
supplement to the Prospectuses or any amended Prospectuses shall have been
filed, (ii) of the receipt of any comments from the Commission, (iii) of any
request by the Commission for any amendment to the Registration Statement or any
amendment or supplement to the Prospectuses or for additional information, and
(iv) of the issuance by the Commission of any stop order suspending the
effectiveness of the Registration Statement or of any order preventing or
suspending the use of any preliminary prospectus, or of the suspension of the
qualification of the Securities for offering or sale in any jurisdiction, or of
the initiation or threatening of any proceedings for any of such purposes. The
Company will promptly effect the filings necessary pursuant to Rule 424(b) and
will take such steps as it deems necessary to ascertain promptly whether the
form of prospectus transmitted for filing under Rule 424(b) was received for
filing by the Commission and, in the event that it was not, it will promptly
file such prospectus. The Company will make every reasonable effort to prevent
the issuance of any stop order and, if any stop order is issued, to obtain the
lifting thereof at the earliest possible moment.

     (b) Filing of Amendments. The Company will give the Global Coordinator
notice of its intention to file or prepare any amendment to the Registration
Statement (including any filing under Rule 462(b)), any Term Sheet or any
amendment, supplement or revision to either the prospectus included in the
Registration Statement at the time it became effective or to the Prospectuses,
will furnish the Global Coordinator with copies of any such documents a
reasonable amount of time prior to such proposed filing or use, as the case may
be, and will not file or use any such document to which the Global Coordinator
or counsel for the U.S. Underwriters shall not have given their consent, which
shall not be unreasonably withheld.

     (c) Delivery of Registration Statements. The Company has furnished or will
deliver to the U.S. Representatives and counsel for the U.S. Underwriters,
without charge, signed copies of the Registration Statement as originally filed
and of each amendment thereto (including exhibits filed therewith or
incorporated by reference therein) and signed copies of all consents and
certificates of experts, and will also deliver to the U.S. Representatives,
without charge, a conformed copy of the Registration Statement as originally
filed and of each amendment thereto (without exhibits) for each of the U.S.
Underwriters. The copies of the Registration Statement and each amendment
thereto



                                      -13-



<PAGE>   18



furnished to the U.S. Underwriters will be identical to the electronically
transmitted copies thereof filed with the Commission pursuant to EDGAR, except
to the extent permitted by Regulation S-T.

     (d) Delivery of Prospectuses. The Company has delivered to each U.S.
Underwriter, without charge, as many copies of each preliminary prospectus as
such U.S. Underwriter reasonably requested, and the Company hereby consents to
the use of such copies for purposes permitted by the 1933 Act. The Company will
furnish to each U.S. Underwriter, without charge, during the period when the
U.S. Prospectus is required to be delivered under the 1933 Act or the Securities
Exchange Act of 1934 (the "1934 Act"), such number of copies of the U.S.
Prospectus (as amended or supplemented) as such U.S. Underwriter may reasonably
request. The U.S. Prospectus and any amendments or supplements thereto furnished
to the U.S. Underwriters will be identical to the electronically transmitted
copies thereof filed with the Commission pursuant to EDGAR, except to the extent
permitted by Regulation S-T.

     (e) Continued Compliance with Securities Laws. The Company will comply with
the 1933 Act and the 1933 Act Regulations so as to permit the completion of the
distribution of the Securities as contemplated in this Agreement, the
International Purchase Agreement and in the Prospectuses. If at any time when a
prospectus is required by the 1933 Act to be delivered in connection with sales
of the Securities, any event shall occur or condition shall exist as a result of
which it is necessary, in the opinion of counsel for the U.S. Underwriters or
for the Company, to amend the Registration Statement or amend or supplement the
Prospectuses in order that the Prospectuses will not include any untrue
statements of a material fact or omit to state a material fact necessary in
order to make the statements therein not misleading in the light of the
circumstances existing at the time it is delivered to a purchaser, or if it
shall be necessary, in the opinion of such counsel, at any such time to amend
the Registration Statement or amend or supplement the Prospectuses in order to
comply with the requirements of the 1933 Act or the 1933 Act Regulations, the
Company will promptly prepare and file with the Commission, subject to Section
3(b), such amendment or supplement as may be necessary to correct such statement
or omission or to make the Registration Statement or the Prospectuses comply
with such requirements, and the Company will furnish to the U.S. Underwriters
such number of copies of such amendment or supplement as the U.S. Underwriters
may reasonably request.

     (f) Blue Sky Qualifications. The Company will use its best efforts, in
cooperation with the U.S. Underwriters, to qualify the Securities for offering
and sale under the applicable securities laws of such states and other
jurisdictions (domestic or foreign) as the Global Coordinator may designate and
to maintain such qualifications in effect for a period as may be necessary to
complete the distribution of the Securities; provided, however, that the Company
shall not be obligated to file any general consent to service of process or to
qualify as a foreign corporation or as a dealer in securities in any
jurisdiction in which it is not so qualified or to subject itself to taxation in
respect of doing business in any jurisdiction in which it is not otherwise so
subject. In each jurisdiction in which the Securities have been so qualified,
the Company will file such statements and reports as may be required by the laws
of such jurisdiction to continue such qualification in effect for a period as
may be necessary to complete the distribution of the Securities.




                                      -14-



<PAGE>   19



     (g) Rule 158. The Company will timely file such reports pursuant to the
1934 Act as are necessary in order to make generally available to its
securityholders as soon as practicable an earnings statement for the purposes
of, and to provide the benefits contemplated by, the last paragraph of Section
11(a) of the 1933 Act.

     (h) Use of Proceeds. The Company will use the net proceeds received by it
from the sale of the Securities in the manner specified in the Prospectuses
under "Use of Proceeds."

     (i) Listing. The Company will use its best efforts to effect and maintain
the quotation of the Securities on the Nasdaq National Market and will file with
the Nasdaq National Market all documents and notices required by the Nasdaq
National Market of companies that have securities that are traded in the
over-the-counter market and quotations for which are reported by the Nasdaq
National Market.

     (j) Restriction on Sale of Securities. During a period of 180 days from the
date of the Prospectuses, the Company will not, without the prior written
consent of Merrill Lynch, (i) directly or indirectly, offer, pledge, sell,
contract to sell, sell any option or contract to purchase, purchase any option
or contract to sell, grant any option, right or warrant to purchase or otherwise
transfer or dispose of any share of Common Stock or any securities convertible
into or exercisable or exchangeable for Common Stock or file any registration
statement under the 1933 Act with respect to any of the foregoing or (ii) enter
into any swap or any other agreement or any transaction that transfers, in whole
or in part, directly or indirectly, the economic consequence of ownership of the
Common Stock, whether any such swap or transaction described in clause (i) or
(ii) above is to be settled by delivery of Common Stock or such other
securities, in cash or otherwise. The foregoing sentence shall not apply to (A)
the Securities to be sold hereunder or under the International Purchase
Agreement or (B) any shares of Common Stock issued by the Company upon the
exercise of an option or warrant or the conversion of a security outstanding on
the date hereof and referred to in the Prospectuses and (C) additional option
grants under existing option plans.

     (k) Reporting Requirements. The Company, during the period when the
Prospectuses are required to be delivered under the 1933 Act or the 1934 Act,
will file all documents required to be filed with the Commission pursuant to the
1934 Act within the time periods required by the 1934 Act and the rules and
regulations of the Commission thereunder.

     (l) Compliance with Rule 463. The Company will comply with the reporting
requirements of Rule 463 of the 1933 Act Regulations.

     (m) Compliance with NASD Rules. The Company hereby agrees that it will
ensure that the Reserved Securities will be restricted as required by the NASD
or the NASD rules from sale, transfer, assignment, pledge or hypothecation for a
period of three months following the date of the effectiveness of the
Registration Statement. The U.S. Underwriters will notify the Company as to
which persons will need to be so restricted. At the request of the U.S.
Underwriters, the Company will direct the transfer agent to place a stop
transfer restriction upon such securities for such period of time. Should the
Company release, or seek to release, from such restrictions any of the Reserved



                                      -15-



<PAGE>   20



Securities, the Company agrees to reimburse the U.S. Underwriters for any
reasonable expenses including, without limitation, legal expenses they incur in
connection with such release.

     SECTION 4.  Payment of Expenses.

     (a) Expenses. The Company will pay or cause to be paid all expenses
incident to the performance of its obligations under this Agreement, including
(i) the preparation, printing and filing of the Registration Statement
(including financial statements and exhibits) as originally filed and of each
amendment thereto, (ii) the preparation, printing and delivery to the
Underwriters of this Agreement, any Agreement among Underwriters and such other
documents as may be required in connection with the offering, purchase, sale,
issuance or delivery of the Securities, (iii) the preparation, issuance and
delivery of the certificates for the Securities to the U.S. Underwriters,
including any stock or other transfer taxes and any stamp or other duties
payable upon the sale, issuance or delivery of the Securities to the U.S.
Underwriters, (iv) the fees and disbursements of the Company's counsel,
accountants and other advisors, (v) the qualification of the Securities under
securities laws in accordance with the provisions of Section 3(f) hereof,
including filing fees and the reasonable fees and disbursements of counsel for
the Underwriters in connection therewith and in connection with the preparation,
printing and delivery of the Blue Sky Survey and any supplement thereto, (vi)
the printing and delivery to the Underwriters of copies of each preliminary
prospectus, any Term Sheets and of the Prospectuses and any amendments or
supplements thereto, (vii) the fees and expenses of any transfer agent or
registrar for the Securities, (viii) the filing fees incident to, and the
reasonable fees and disbursements of counsel to the Underwriters in connection
with, the review by the NASD of the terms of the sale of the Securities, (ix)
the fees and expenses incurred in connection with the inclusion of the
Securities in the Nasdaq National Market, and (x) all costs and expenses of the
U.S. Underwriters, including the fees and disbursements of counsel for the U.S.
Underwriters, in connection with matters related to the Reserved Securities
which are designated by the Company for sale to employees and others having a
business relationship with the Company. The aggregate amount of expenses for
fees and disbursements of counsel for the Underwriters pursuant to subsections
(v), (viii) and (x) above, for which the Company shall be responsible shall not
exceed $15,000. Other than as set forth above, the U.S. Underwriters shall pay
their own costs and expenses incident to the performance of their obligations
under this Agreement.

     (b) Termination of Agreement. If this Agreement is terminated by the U.S.
Representatives in accordance with the provisions of Section 5, Section 9(a)(i)
or Section 11 hereof, the Company shall reimburse the U.S. Underwriters for all
of their out-of-pocket expenses, including the reasonable fees and disbursements
of counsel for the U.S. Underwriters.

     SECTION 5. Conditions of U.S. Underwriters' Obligations. The obligations of
the several U.S. Underwriters hereunder are subject to the accuracy of the
representations and warranties of the Company contained in Section 1 hereof or
in certificates of any officer of the Company or any subsidiary of the Company
delivered pursuant to the provisions hereof, to the performance by the Company
of its covenants and other obligations hereunder, and to the following further
conditions:




                                      -16-



<PAGE>   21



     (a) Effectiveness of Registration Statement. The Registration Statement,
including any Rule 462(b) Registration Statement, has become effective and at
Closing Time no stop order suspending the effectiveness of the Registration
Statement shall have been issued under the 1933 Act or proceedings therefor
initiated or threatened by the Commission, and any request on the part of the
Commission for additional information shall have been complied with to the
reasonable satisfaction of counsel to the U.S. Underwriters. A prospectus
containing the Rule 430A Information shall have been filed with the Commission
in accordance with Rule 424(b) (or a post-effective amendment providing such
information shall have been filed and declared effective in accordance with the
requirements of Rule 430A) or, if the Company has elected to rely upon Rule 434,
a Term Sheet shall have been filed with the Commission in accordance with Rule
424(b).

     (b) Opinion of Counsel for Company. At Closing Time, the U.S.
Representatives shall have received the favorable opinion, dated as of Closing
Time, of Holland & Knight LLP, counsel for the Company, in form and substance
satisfactory to counsel for the U.S. Underwriters, together with signed or
reproduced copies of such letter for each of the other U.S. Underwriters to the
effect set forth in Exhibit A hereto and to such further effect as counsel to
the U.S. Underwriters may reasonably request. In giving such opinion such
counsel may rely, as to all matters governed by jurisdictions other than Florida
law and the federal law of the United States, upon the opinions of other counsel
satisfactory to the U.S. Representatives. Such counsel may also state that,
insofar as such opinion involves factual matters, they have relied upon, to the
extent they deem proper, certificates of officers of the Company and its
subsidiaries and certificates of public officials.

     (c) Opinion of Counsel for the U.S. Underwriters. At Closing Time, the U.S.
Representatives shall have received the favorable opinion, dated as of Closing
Time, of Mayer, Brown & Platt, counsel for the U.S. Underwriters, together with
signed or reproduced copies of such letter for each of the other U.S.
Underwriters with respect to the matters set forth in clauses (i) (solely as to
the valid existence and good standing of the Company), (ii), (v), (vi) (solely
as to preemptive or other similar rights arising by operation of law or under
the charter or by-laws of the Company), (viii) through (x), inclusive, (xii),
(xiv) (solely as to the information in the Prospectus under "Description of
Capital Stock--Common Stock") and the penultimate paragraph of Exhibit A hereto.
In giving such opinion such counsel may rely, as to all matters governed by the
laws of jurisdictions other than the law of the State of New York, the federal
law of the United States and the General Corporation Law of the State of
Delaware, upon the opinions of counsel satisfactory to the U.S. Representatives.
Such counsel may also state that, insofar as such opinion involves factual
matters, they have relied, to the extent they deem proper, upon certificates of
officers of the Company and its subsidiaries and certificates of public
officials.

     (d) Officers' Certificate. At Closing Time, there shall not have been,
since the date hereof or since the respective dates as of which information is
given in the Prospectuses, any material adverse change in the condition,
financial or otherwise, or in the earnings, business affairs or business
prospects of the Company or any of its subsidiaries whether or not arising in
the ordinary course of business, and the U.S. Representatives shall have
received a certificate of the President or a Vice President of the Company and
of the chief financial or chief accounting officer of the Company, dated as of
Closing Time, to the effect that (i) there has been no such material adverse
change, (ii)



                                      -17-



<PAGE>   22



the representations and warranties in Section 1(a) hereof are true and correct
with the same force and effect as though expressly made at and as of Closing
Time, (iii) the Company has complied with all agreements and satisfied all
conditions on its part to be performed or satisfied at or prior to Closing Time,
and (iv) no stop order suspending the effectiveness of the Registration
Statement has been issued and no proceedings for that purpose have been
instituted or are pending or are contemplated by the Commission.

     (e) Accountants' Comfort Letter. At the time of the execution of this
Agreement, the U.S. Representatives shall have received from each of Arthur
Andersen LLP, Ernst & Young, Pricewaterhouse Coopers LLP and Deloitte & Touche a
letter dated such date, in form and substance satisfactory to the U.S.
Representatives, together with signed or reproduced copies of such letter for
each of the other U.S. Underwriters to the effect set forth in Annex A hereto
and otherwise containing statements and information of the type ordinarily
included in accountants' "comfort letters" to underwriters with respect to the
financial statements and certain financial information contained in the
Registration Statement and the Prospectuses.

     (f) Bring-down Comfort Letter. At Closing Time, the U.S. Representatives
shall have received from Arthur Andersen LLP, Ernst & Young, Pricewaterhouse
Coopers LLP and Deloitte & Touche a letter, dated as of Closing Time, to the
effect that they reaffirm the statements made in the letter furnished pursuant
to subsection (e) of this Section, except that the specified date referred to
shall be a date not more than three business days prior to Closing Time.

     (g) Approval of Listing. At Closing Time, the Securities shall have been
approved for inclusion in the Nasdaq National Market, subject only to official
notice of issuance.

     (h) No Objection. The NASD shall have confirmed that it has not raised any
objection with respect to the fairness and reasonableness of the underwriting
terms and arrangements.

     (i) Lock-up Agreements. At the date of this Agreement, the U.S.
Representatives shall have received an agreement substantially in the form of
Exhibit B hereto signed by the persons listed on Schedule C hereto.

     (j) Purchase of Initial International Securities. Contemporaneously with
the purchase by the U.S. Underwriters of the Initial U.S. Securities under this
Agreement, the International Managers shall have purchased the Initial
International Securities under the International Purchase Agreement.

     (k) Conditions to Purchase of U.S. Option Securities. In the event that the
U.S. Underwriters exercise their option provided in Section 2(b) hereof to
purchase all or any portion of the U.S. Option Securities, the representations
and warranties of the Company contained herein and the statements in any
certificates furnished by the Company and any subsidiary of the Company
hereunder shall be true and correct as of each Date of Delivery and, at the
relevant Date of Delivery, the U.S. Representatives shall have received:

              (i) Officers' Certificate. A certificate, dated such Date of
     Delivery, of the President or



                                      -18-



<PAGE>   23



     a Vice President of the Company and of the chief financial or chief
     accounting officer of the Company confirming that the certificate delivered
     at the Closing Time pursuant to Section 5(d) hereof remains true and
     correct as of such Date of Delivery.

              (ii) Opinion of Counsel for Company. The favorable opinion of
     Holland & Knight LLP, counsel for the Company, in form and substance
     satisfactory to counsel for the U.S. Underwriters, dated such Date of
     Delivery, relating to the U.S. Option Securities to be purchased on such
     Date of Delivery and otherwise to the same effect as the opinion required
     by Section 5(b) hereof.

              (iii) Opinion of Counsel for the U.S. Underwriters. The favorable
     opinion of Mayer, Brown & Platt, counsel for the U.S. Underwriters, dated
     such Date of Delivery, relating to the U.S. Option Securities to be
     purchased on such Date of Delivery and otherwise to the same effect as the
     opinion required by Section 5(d) hereof.

              (iv) Bring-down Comfort Letter. A letter from Arthur Andersen LLP,
     Ernst & Young, Pricewaterhouse Coopers LLP and Deloitte & Touche, in form
     and substance satisfactory to the U.S. Representatives and dated such Date
     of Delivery, substantially in the same form and substance as the letter
     furnished to the U.S. Representatives pursuant to Section 5(e) hereof,
     except that the "specified date" in the letter furnished pursuant to this
     paragraph shall be a date not more than five days prior to such Date of
     Delivery.

     (l) Additional Documents. At Closing Time and at each Date of Delivery,
counsel for the U.S. Underwriters shall have been furnished with such documents
and opinions as they may reasonably require for the purpose of enabling them to
pass upon the issuance and sale of the Securities as herein contemplated, or in
order to evidence the accuracy of any of the representations or warranties, or
the fulfillment of any of the conditions, herein contained; and all proceedings
taken by the Company in connection with the issuance and sale of the Securities
as herein contemplated shall be reasonably satisfactory in form and substance to
the U.S. Representatives and counsel for the U.S. Underwriters.

     (m) Termination of Agreement. If any condition specified in this Section
shall not have been fulfilled when and as required to be fulfilled, this
Agreement, or, in the case of any condition to the purchase of U.S. Option
Securities on a Date of Delivery which is after the Closing Time, the
obligations of the several U.S. Underwriters to purchase the relevant U.S.
Option Securities, may be terminated by the U.S. Representatives by notice to
the Company at any time at or prior to Closing Time or such Date of Delivery, as
the case may be, and such termination shall be without liability of any party to
any other party except as provided in Section 4 and except that Sections 1, 6, 7
and 8 shall survive any such termination and remain in full force and effect.




                                      -19-



<PAGE>   24



     SECTION 6.  Indemnification.

     (a) Indemnification of U.S. Underwriters. (1) The Company agrees to
indemnify and hold harmless each U.S. Underwriter and each person, if any, who
controls any U.S. Underwriter within the meaning of Section 15 of the 1933 Act
or Section 20 of the 1934 Act to the extent and in the manner set forth in
clauses (i), (ii) and (iii) below and in Section 6(a)(2).

              (i) against any and all loss, liability, claim, damage and expense
     whatsoever, as incurred, arising out of any untrue statement or alleged
     untrue statement of a material fact contained in the Registration Statement
     (or any amendment thereto), including the Rule 430A Information and the
     Rule 434 Information, if applicable, or the omission or alleged omission
     therefrom of a material fact required to be stated therein or necessary to
     make the statements therein not misleading or arising out of any untrue
     statement or alleged untrue statement of a material fact included in any
     preliminary prospectus or the Prospectuses (or any amendment or supplement
     thereto), or the omission or alleged omission therefrom of a material fact
     necessary in order to make the statements therein, in the light of the
     circumstances under which they were made, not misleading;

              (ii) against any and all loss, liability, claim, damage and
     expense whatsoever, as incurred, to the extent of the aggregate amount paid
     in settlement of any litigation, or any investigation or proceeding by any
     governmental agency or body, commenced or threatened, or of any claim
     whatsoever based upon any such untrue statement or omission, or any such
     alleged untrue statement or omission; provided that (subject to Section
     6(d) below) any such settlement is effected with the written consent of the
     Company; and

              (iii) against any and all expense whatsoever, as incurred
     (including the fees and disbursements of counsel chosen by Merrill Lynch),
     reasonably incurred in investigating, preparing or defending against any
     litigation, or any investigation or proceeding by any governmental agency
     or body, commenced or threatened, or any claim whatsoever based upon any
     such untrue statement or omission, or any such alleged untrue statement or
     omission, to the extent that any such expense is not paid under (i) or (ii)
     above;

provided, however, that (i) this indemnity agreement shall not apply to any
loss, liability, claim, damage or expense to the extent arising out of any
untrue statement or omission or alleged untrue statement or omission made in
reliance upon and in conformity with written information furnished to the
Company by any U.S. Underwriter through the U.S. Representatives expressly for
use in the Registration Statement (or any amendment thereto), including the Rule
430A Information and the Rule 434 Information, if applicable, or any preliminary
prospectus or the U.S. Prospectus (or any amendment or supplement thereto); and
provided further that the Company will not be liable to any U.S. Underwriter
with respect to any preliminary U.S. prospectus to the extent that the Company
shall sustain the burden of proving that any such loss, liability, claim, damage
or expense resulted from the fact that any such U.S. Underwriter, in
contravention of a requirement of this Agreement or applicable law, sold
Securities to a person to whom such U.S. Underwriter failed to send or give, at
or prior to the Closing Date, a copy of the U.S. Prospectus, as then amended or
supplemented if:



                                      -20-



<PAGE>   25



(i) the Company has previously furnished copies thereof (sufficiently in advance
of the Closing Date to allow for distribution by the Closing Date) to the U.S.
Underwriters and the loss, liability, claim, damage or expense of such U.S.
Underwriter resulted from an untrue statement or omission of a material fact
contained in or omitted from the preliminary U.S. prospectus which was corrected
in the U.S. Prospectus as, if applicable, amended or supplement prior to the
Closing Date and such U.S. Prospectus was required by law to be delivered at or
prior to the written confirmation of sale to such person and (ii) such failure
to give or send such U.S. Prospectus by the Closing Date to the party or parties
asserting such loss, liability, claim, damage or expenses would have constituted
a defense to the claim asserted by such person.

     (2) In addition to and without limitation of the Company's obligation to
indemnify Merrill Lynch as an Underwriter, the Company agrees to indemnify and
hold harmless the Independent Underwriter and each person, if any, who controls
the Independent Underwriter within the meaning of Section 15 of the 1933 Act or
Section 20 of the 1934 Act, from and against any and all loss, liability, claim,
damage and expense whatsoever, as incurred, incurred as a result of the
Independent Underwriter's participation as a "qualified independent underwriter"
within the meaning of Rule 2720 of the Conduct Rules of the NASD in connection
with the offering of the Securities.

     (b) Indemnification of Company and Directors and Officers. Each U.S.
Underwriter severally agrees to indemnify and hold harmless the Company, its
directors, each of its officers who signed the Registration Statement, and each
person, if any, who controls the Company within the meaning of Section 15 of the
1933 Act or Section 20 of the 1934 Act against any and all loss, liability,
claim, damage and expense described in the indemnity contained in subsection
(a)(1) of this Section, as incurred, but only with respect to untrue statements
or omissions, or alleged untrue statements or omissions, made in the
Registration Statement (or any amendment thereto), including the Rule 430A
Information and the Rule 434 Information, if applicable, or any preliminary U.S.
prospectus or the U.S. Prospectus (or any amendment or supplement thereto) in
reliance upon and in conformity with written information furnished to the
Company by such U.S. Underwriter through the U.S. Representatives expressly for
use in the Registration Statement (or any amendment thereto) or such preliminary
prospectus or the U.S. Prospectus (or any amendment or supplement thereto).

     (c) Actions against Parties; Notification. Each indemnified party shall
give notice as promptly as reasonably practicable to each indemnifying party of
any action commenced against it in respect of which indemnity may be sought
hereunder, but failure to so notify an indemnifying party shall not relieve such
indemnifying party from any liability hereunder to the extent it is not
materially prejudiced as a result thereof and in any event shall not relieve it
from any liability which it may have otherwise than on account of this indemnity
agreement. In the case of parties indemnified pursuant to Section 6(a)(1) above,
counsel to the indemnified parties shall be selected by Merrill Lynch; in the
case of parties indemnified pursuant to Section 6(a)(2) above, counsel to the
indemnified parties shall be selected by the Independent Underwriter; and, in
the case of parties indemnified pursuant to Section 6(b) above, counsel to the
indemnified parties shall be selected by the Company. An indemnifying party may
participate at its own expense in the defense of any such action; provided,
however, that counsel to the indemnifying party shall not (except with the
consent of the indemnified party) also be counsel to the indemnified party. In
no event shall the



                                      -21-



<PAGE>   26



indemnifying parties be liable for fees and expenses of more than one counsel
(in addition to any local counsel) separate from their own counsel for all
indemnified parties in connection with any one action or separate but similar or
related actions in the same jurisdiction arising out of the same general
allegations or circumstances; provided, that, if indemnity is sought pursuant to
Section 6(a)(2), then, in addition to the fees and expenses of such counsel for
the indemnified parties, the indemnifying party shall be liable for the
reasonable fees and expenses of not more than one counsel (in addition to any
local counsel) separate from its own counsel and that of the other indemnified
parties for the Independent Underwriter in its capacity as a "qualified
independent underwriter" and all persons, if any, who control the Independent
Underwriter within the meaning of Section 15 of the 1933 Act or Section 20 of
1934 Act in connection with any one action or separate but similar or related
actions in the same jurisdiction arising out of the same general allegations or
circumstances if, in the reasonable judgment of the Independent Underwriter,
there may exist a conflict of interest between the Independent Underwriter and
the other indemnified parties. Any such separate counsel for the Independent
Underwriter and such control persons of the Independent Underwriter shall be
designated in writing by the Independent Underwriter. No indemnifying party
shall, without the prior written consent of the indemnified parties, settle or
compromise or consent to the entry of any judgment with respect to any
litigation, or any investigation or proceeding by any governmental agency or
body, commenced or threatened, or any claim whatsoever in respect of which
indemnification or contribution could be sought under this Section 6 or Section
7 hereof (whether or not the indemnified parties are actual or potential parties
thereto), unless such settlement, compromise or consent (i) includes an
unconditional release of each indemnified party from all liability arising out
of such litigation, investigation, proceeding or claim and (ii) does not include
a statement as to or an admission of fault, culpability or a failure to act by
or on behalf of any indemnified party.

     (d) Settlement without Consent if Failure to Reimburse. If at any time an
indemnified party shall have requested an indemnifying party to reimburse the
indemnified party for fees and expenses of counsel, such indemnifying party
agrees that it shall be liable for any settlement of the nature contemplated by
Section 6(a)(1)(ii) effected without its written consent if (i) such settlement
is entered into more than 45 days after receipt by such indemnifying party of
the aforesaid request, (ii) such indemnifying party shall have received notice
of the terms of such settlement at least 30 days prior to such settlement being
entered into and (iii) such indemnifying party shall not have reimbursed such
indemnified party in accordance with such request prior to the date of such
settlement.

     (e) Indemnification for Reserved Securities. In connection with the offer
and sale of the Reserved Securities, the Company agrees to indemnify and hold
harmless the U.S. Underwriters from and against any and all losses, expenses and
liabilities incurred by them as a result of (i) the failure of the designated
employees or other persons to pay for and accept delivery of shares which,
immediately following the effectiveness of the Registration Statement, were
subject to a properly confirmed agreement of purchase and (ii) the violation of
any securities laws of foreign jurisdictions where Reserved Securities have been
offered.




                                      -22-



<PAGE>   27



     SECTION 7. Contribution. If the indemnification provided for in Section 6
hereof is for any reason unavailable to or insufficient to hold harmless an
indemnified party in respect of any losses, liabilities, claims, damages or
expenses referred to therein, then each indemnifying party shall contribute to
the aggregate amount of such losses, liabilities, claims, damages and expenses
incurred by such indemnified party, as incurred, (i) in such proportion as is
appropriate to reflect the relative benefits received by the Company on the one
hand and the U.S. Underwriters on the other hand from the offering of the U.S.
Securities pursuant to this Agreement or (ii) if the allocation provided by
clause (i) is not permitted by applicable law, in such proportion as is
appropriate to reflect not only the relative benefits referred to in clause (i)
above but also the relative fault of the Company on the one hand and of the U.S.
Underwriters on the other hand in connection with the statements or omissions
which resulted in such losses, liabilities, claims, damages or expenses, as well
as any other relevant equitable considerations.

     The relative benefits received by the Company on the one hand and the U.S.
Underwriters on the other hand in connection with the offering of the U.S.
Securities pursuant to this Agreement shall be deemed to be in the same
respective proportions as the total net proceeds from the offering of the U.S.
Securities pursuant to this Agreement (before deducting expenses) received by
the Company and the total underwriting discount received by the U.S.
Underwriters, in each case as set forth on the cover of the U.S. Prospectus, or,
if Rule 434 is used, the corresponding location on the Term Sheet, bear to the
aggregate initial public offering price of the U.S. Securities as set forth on
such cover.

     The relative fault of the Company on the one hand and the U.S. Underwriters
on the other hand shall be determined by reference to, among other things,
whether any such untrue or alleged untrue statement of a material fact or
omission or alleged omission to state a material fact relates to information
supplied by the Company or by the U.S. Underwriters and the parties' relative
intent, knowledge, access to information and opportunity to correct or prevent
such statement or omission.

     The Company and the U.S. Underwriters agree that Merrill Lynch will not
receive any additional benefits hereunder for serving as the Independent
Underwriter in connection with the offering and sale of the Securities.

     The Company and the U.S. Underwriters agree that it would not be just and
equitable if contribution pursuant to this Section 7 were determined by pro rata
allocation (even if the U.S. Underwriters were treated as one entity for such
purpose) or by any other method of allocation which does not take account of the
equitable considerations referred to above in this Section 7. The aggregate
amount of losses, liabilities, claims, damages and expenses incurred by an
indemnified party and referred to above in this Section 7 shall be deemed to
include any legal or other expenses reasonably incurred by such indemnified
party in investigating, preparing or defending against any litigation, or any
investigation or proceeding by any governmental agency or body, commenced or
threatened, or any claim whatsoever based upon any such untrue or alleged untrue
statement or omission or alleged omission.




                                      -23-



<PAGE>   28



     Notwithstanding the provisions of this Section 7, no U.S. Underwriter shall
be required to contribute any amount in excess of the amount by which the total
price at which the U.S. Securities underwritten by it and distributed to the
public were offered to the public exceeds the amount of any damages which such
U.S. Underwriter has otherwise been required to pay by reason of any such untrue
or alleged untrue statement or omission or alleged omission.

     No person guilty of fraudulent misrepresentation (within the meaning of
Section 11(f) of the 1933 Act) shall be entitled to contribution from any person
who was not guilty of such fraudulent misrepresentation.

     For purposes of this Section 7, each person, if any, who controls a U.S.
Underwriter within the meaning of Section 15 of the 1933 Act or Section 20 of
the 1934 Act shall have the same rights to contribution as such U.S.
Underwriter, and each director of the Company, each officer of the Company who
signed the Registration Statement, and each person, if any, who controls the
Company within the meaning of Section 15 of the 1933 Act or Section 20 of the
1934 Act shall have the same rights to contribution as the Company. The U.S.
Underwriters' respective obligations to contribute pursuant to this Section 7
are several in proportion to the number of Initial U.S. Securities set forth
opposite their respective names in Schedule A hereto and not joint.

     SECTION 8. Representations, Warranties and Agreements to Survive Delivery.
All representations, warranties and agreements contained in this Agreement or in
certificates of officers of the Company or any of its subsidiaries submitted
pursuant hereto, shall remain operative and in full force and effect, regardless
of any investigation made by or on behalf of any U.S. Underwriter or controlling
person, or by or on behalf of the Company and shall survive delivery of the
Securities to the U.S. Underwriters.

     SECTION 9.  Termination of Agreement.

     (a) Termination; General. The U.S. Representatives may terminate this
Agreement, by notice to the Company, at any time at or prior to Closing Time (i)
if there has been, since the time of execution of this Agreement or since the
respective dates as of which information is given in the U.S. Prospectus, any
material adverse change in the condition, financial or otherwise, or in the
earnings, business affairs or business prospects of the Company or any of its
subsidiaries, whether or not arising in the ordinary course of business, or (ii)
if there has occurred any material adverse change in the financial markets in
the United States or the international financial markets, any outbreak of
hostilities or escalation thereof or other calamity or crisis or any change or
development involving a prospective change in national or international
political, financial or economic conditions, in each case the effect of which is
such as to make it, in the judgment of the U.S. Representatives, impracticable
to market the Securities or to enforce contracts for the sale of the Securities,
or (iii) if trading in any securities of the Company or of Sykes Enterprises
Incorporated or HealthPlan Services Corporation has been suspended or materially
limited by the Commission, the New York Stock Exchange or the Nasdaq National
Market, or if trading generally on the American Stock Exchange or the New York
Stock Exchange or in the Nasdaq National Market has been suspended or materially
limited, or minimum or maximum prices for trading have been fixed,



                                      -24-



<PAGE>   29



or maximum ranges for prices have been required, by any of said exchanges or by
such system or by order of the Commission, the NASD or any other governmental
authority, or (iv) if a banking moratorium has been declared by Federal, New
York or Florida authorities.

     (b) Liabilities. If this Agreement is terminated pursuant to this Section,
such termination shall be without liability of any party to any other party
except as provided in Section 4 hereof, and provided further that Sections 1, 6,
7 and 8 shall survive such termination and remain in full force and effect.

     SECTION 10. Default by One or More of the U.S. Underwriters. If one or more
of the U.S. Underwriters shall fail at Closing Time or a Date of Delivery to
purchase the U.S. Securities which it or they are obligated to purchase under
this Agreement (the "Defaulted Securities"), the U.S. Representatives shall have
the right, within 24 hours thereafter, to make arrangements for one or more of
the non-defaulting U.S. Underwriters, or any other underwriters, to purchase
all, but not less than all, of the Defaulted Securities in such amounts as may
be agreed upon and upon the terms herein set forth. If, however, the U.S.
Representatives shall not have completed such arrangements within such 24-hour
period, then:

     (a) if the number of Defaulted Securities does not exceed 10% of the number
of U.S. Securities to be purchased on such date, each of the non-defaulting U.S.
Underwriters shall be obligated, severally and not jointly, to purchase the full
amount thereof in the proportions that their respective underwriting obligations
hereunder bear to the underwriting obligations of all non-defaulting U.S.
Underwriters, or

     (b) if the number of Defaulted Securities exceeds 10% of the number of U.S.
Securities to be purchased on such date, this Agreement or, with respect to any
Date of Delivery which occurs after the Closing Time, the obligation of the U.S.
Underwriters to purchase and of the Company to sell the U.S. Option Securities
to be purchased and sold on such Date of Delivery shall terminate without
liability on the part of any non-defaulting U.S. Underwriter.

     No action taken pursuant to this Section shall relieve any defaulting U.S.
Underwriter from liability in respect of its default.

     In the event of any such default which does not result in a termination of
this Agreement or, in the case of a Date of Delivery which is after the Closing
Time, which does not result in a termination of the obligation of the U.S.
Underwriters to purchase and the Company to sell the relevant U.S. Option
Securities, as the case may be, either the (i) U.S. Representatives or (ii) the
Company shall have the right to postpone Closing Time or the relevant Date of
Delivery, as the case may be, for a period not exceeding seven days in order to
effect any required changes in the Registration Statement or Prospectuses or in
any other documents or arrangements. As used herein, the term "U.S. Underwriter"
includes any person substituted for a U.S. Underwriter under this Section 10.

     SECTION 11. Default by the Company. If the Company shall fail at Closing
Time or at the Date of Delivery to sell the number of U.S. Securities that it is
obligated to sell hereunder, then this



                                      -25-



<PAGE>   30



Agreement shall terminate without any liability on the part of any nondefaulting
party; provided, however, that the provisions of Sections 1, 4, 6, 7 and 8 shall
remain in full force and effect. No action taken pursuant to this Section shall
relieve the Company from liability, if any, in respect of such default.

     SECTION 12. Notices. All notices and other communications hereunder shall
be in writing and shall be deemed to have been duly given if mailed or
transmitted by any standard form of telecommunication. Notices to the U.S.
Underwriters shall be directed to the U.S. Representatives at North Tower, World
Financial Center, New York, New York 10281-1201, attention of
______________________; and notices to the Company shall be directed to it at
11405 Bluegrass Parkway, Louisville, Kentucky 40299, attention of David E.
Garner.

     SECTION 13. Parties. This Agreement shall inure to the benefit of and be
binding upon the U.S. Underwriters and the Company and their respective
successors. Nothing expressed or mentioned in this Agreement is intended or
shall be construed to give any person, firm or corporation, other than the U.S.
Underwriters and the Company and their respective successors and the controlling
persons and officers and directors referred to in Sections 6 and 7 and their
heirs and legal representatives, any legal or equitable right, remedy or claim
under or in respect of this Agreement or any provision herein contained. This
Agreement and all conditions and provisions hereof are intended to be for the
sole and exclusive benefit of the U.S. Underwriters and the Company and their
respective successors, and said controlling persons and officers and directors
and their heirs and legal representatives, and for the benefit of no other
person, firm or corporation. No purchaser of Securities from any U.S.
Underwriter shall be deemed to be a successor by reason merely of such purchase.

     SECTION 14.  GOVERNING LAW AND TIME.  THIS AGREEMENT SHALL BE
GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE
OF NEW YORK.  EXCEPT AS OTHERWISE SET FORTH HEREIN, SPECIFIED TIMES OF
DAY REFER TO NEW YORK CITY TIME.

     SECTION 15. Effect of Headings. The Article and Section headings herein and
the Table of Contents are for convenience only and shall not affect the
construction hereof.



                                      -26-



<PAGE>   31



     If the foregoing is in accordance with your understanding of our agreement,
please sign and return to the Company a counterpart hereof, whereupon this
instrument, along with all counterparts, will become a binding agreement among
the U.S. Underwriters and the Company in accordance with its terms.


                               Very truly yours,

                               SYKES HEALTHPLAN SERVICES, INC.



                               By:
                                   ---------------------------------------------
                                   David E. Garner
                                   Title:  President and Chief Executive Officer





                                      -27-



<PAGE>   32





CONFIRMED AND ACCEPTED, 
   as of the date first above written:


MERRILL LYNCH & CO.
MERRILL LYNCH, PIERCE, FENNER & SMITH
        INCORPORATED
ING BARING FURMAN SELZ LLC 
NATIONSBANC MONTGOMERY SECURITIES LLC 
RAYMOND JAMES & ASSOCIATES, INC.

By: MERRILL LYNCH, PIERCE, FENNER & SMITH
                INCORPORATED


By
   ------------------------------
      Authorized Signatory


For themselves and as U.S. Representatives of the other U.S. Underwriters named
in Schedule A hereto.



                                      -28-



<PAGE>   33



                                   SCHEDULE A



<TABLE>
<CAPTION>
                                                                                              Number of
                                                                                             Initial U.S.
 Name of U.S. Underwriter                                                                     Securities
 ------------------------                                                                     ----------

<S>                                                                                          <C>
Merrill Lynch, Pierce, Fenner & Smith
        Incorporated.......................................................................
ING Baring Furman Selz LLC.................................................................
NationsBanc Montgomery Securities LLC......................................................
Raymond James & Associates, Inc............................................................









                                                                                             ---------
Total......................................................................................  2,000,000
                                                                                             =========
</TABLE>



                                      -29-



<PAGE>   34



                                   SCHEDULE B

                         SYKES HEALTHPLAN SERVICES, INC.
                        2,000,000 Shares of Common Stock
                           (Par Value $.01 Per Share)







1.   The initial public offering price per share for the Securities, determined
     as provided in said Section 2, shall be $_______________.

2.   The purchase price per share for the U.S. Securities to be paid by the
     several U.S. Underwriters shall be $____________, being an amount equal to
     the initial public offering price set forth above less $_________ per
     share; provided that the purchase price per share for any U.S. Option
     Securities purchased upon the exercise of the over-allotment option
     described in Section 2(b) shall be reduced by an amount per share equal to
     any dividends or distributions declared by the Company and payable on the
     Initial U.S. Securities but not payable on the U.S. Option Securities.





                                      -30-



<PAGE>   35



                                  [SCHEDULE C]

                [LIST OF PERSONS AND ENTITIES SUBJECT TO LOCK-UP]


Sykes Enterprises, Inc.

HealthPlan Services Corporation

David E. Garner

James K. Murray, III

John D. Gannett, Jr.

Owen McKenna

Stephen K. Holland, M.D.

Donald K. Kelly, M.D.

Suzanne D. Kelly

Michael C. Peerboom

Christine L. Beckler

William L. Bennett

Linda McClintock-Greco, M.D.

James K. Murray, Jr.

                                      -31-



<PAGE>   36



                                                                       Exhibit A



                      FORM OF OPINION OF COMPANY'S COUNSEL
                           TO BE DELIVERED PURSUANT TO
                                  SECTION 5(b)


(i)      The Company has been duly incorporated and has active status under the
         laws of the State of Florida.

(ii)     The Company has corporate power and corporate authority to own, lease
         and operate its properties and to conduct its business as described in
         the Prospectuses and to enter into and perform its obligations under
         the U.S. Purchase Agreement and the International Purchase Agreement.

(iii)    The Company, based solely upon a review of good standing certificates,
         is duly qualified as a foreign corporation to transact business and is
         in good standing or has active status in each jurisdiction in which
         such qualification is required, whether by reason of the ownership or
         leasing of property or the conduct of business, except where the
         failure so to qualify or to be in good standing would not result in a
         Material Adverse Effect.

(iv)     The authorized, issued and outstanding capital stock of the Company is
         as set forth in the Prospectuses in the column entitled "Actual" under
         the caption "Capitalization" (except for subsequent issuances, if any,
         pursuant to the U.S. Purchase Agreement and the International Purchase
         Agreement or pursuant to reservations, agreements or employee benefit
         plans referred to in the Prospectuses or pursuant to the exercise of
         convertible securities or options referred to in the Prospectuses); the
         shares of issued and outstanding capital stock of the Company have been
         duly authorized and validly issued and are fully paid and
         non-assessable; and none of the outstanding shares of capital stock of
         the Company was issued in violation of the preemptive or other similar
         rights of any securityholder of the Company arising by operation of
         law, under the articles of incorporation or by-laws of the Company or,
         to the knowledge of such counsel, any other agreement to which the
         Company is a party.

(v)      The Securities to be purchased by the U.S. Underwriters and the
         International Managers from the Company have been duly authorized for
         issuance and sale to the Underwriters pursuant to the U.S. Purchase
         Agreement and the International Purchase Agreement, respectively, and,
         when issued and delivered by the Company pursuant to the U.S. Purchase
         Agreement and the International Purchase Agreement, respectively,
         against payment of the consideration set forth in the U.S. Purchase
         Agreement and the International Purchase Agreement, respectively, will
         be validly issued and fully paid



                                       A-1

<PAGE>   37



         and non-assessable and no holder of the Securities is or will be
         subject to personal liability by reason of being such a holder, except
         for taxes related to the ownership or transfer of the Securities.

(vi)     Each Subsidiary has been duly incorporated and is validly existing as a
         corporation in good standing or with active status under the laws of
         the jurisdiction of its incorporation (based solely upon a review of
         good standing certificates, except for Subsidiaries that are Florida
         corporations), has corporate power and authority to own, lease and
         operate its properties and to conduct its business as described in the
         Prospectuses and is duly qualified as a foreign corporation to transact
         business and is in good standing in each jurisdiction in which such
         qualification is required, whether by reason of the ownership or
         leasing of property or the conduct of business, except where the
         failure so to qualify or to be in good standing would not result in a
         Material Adverse Effect; except as otherwise disclosed in the
         Registration Statement, all of the issued and outstanding capital stock
         of each Subsidiary has been duly authorized and validly issued, is
         fully paid and non-assessable and, to the knowledge of such counsel, is
         owned by the Company, directly or through subsidiaries, free and clear
         of any security interest, mortgage, pledge, lien, encumbrance, claim or
         equity; none of the outstanding shares of capital stock of any
         Subsidiary was issued in violation of the preemptive or similar rights
         of any securityholder of such Subsidiary.

(vii)    Each of the U.S. Purchase Agreement and the International Purchase
         Agreement has been duly authorized, executed and delivered by the
         Company.

(viii)   The Registration Statement, including any Rule 462(b) Registration
         Statement, has been declared effective under the 1933 Act; any required
         filing of the Prospectuses pursuant to Rule 424(b) has been made in the
         manner and within the time period required by Rule 424(b); and, to such
         counsel's knowledge, no stop order suspending the effectiveness of the
         Registration Statement or any Rule 462(b) Registration Statement has
         been issued under the 1933 Act and no proceedings for that purpose have
         been instituted or are pending or threatened by the Commission.

(ix)     The Registration Statement, including any Rule 462(b) Registration
         Statement, the Rule 430A Information and the Rule 434 Information, as
         applicable, the Prospectuses, and each amendment or supplement to the
         Registration Statement and Prospectuses, as of their respective
         effective or issue dates (other than the financial statements and
         supporting schedules included therein or omitted therefrom, as to which
         such counsel need express no opinion) complied as to form in all
         material respects with the requirements of the 1933 Act and the 1933
         Act Regulations.

(x)      If Rule 434 has been relied upon, the Prospectuses were not "materially
         different," as such term is used in Rule 434, from the prospectuses
         included in the Registration Statement at the time it became effective.




                                       A-2

<PAGE>   38



(xi)     The form of certificate used to evidence the Common Stock complies in
         all material respects with all applicable statutory requirements, with
         any applicable requirements of the articles of incorporation and
         by-laws of the Company and the requirements of the Nasdaq National
         Market.

(xii)    To such counsel's knowledge, there is not pending or threatened any
         action, suit, proceeding, inquiry or investigation, to which the
         Company or any subsidiary is a party, or to which the property of the
         Company or any subsidiary is subject, before or brought by any court or
         governmental agency or body, domestic or foreign, which might
         reasonably be expected to result in a Material Adverse Effect, or which
         might reasonably be expected to materially and adversely affect the
         properties or assets thereof or the consummation of the transactions
         contemplated in the U.S. Purchase Agreement and the International
         Purchase Agreement or the performance by the Company of its obligations
         thereunder.

(xiii)   The information in the Prospectuses under "Description of Capital
         Stock", "Business--Legal Proceedings" and "Business--Regulation" and
         in the Registration Statement under Item 14, to the extent that it
         constitutes matters of law, summaries of legal matters, the Company's
         articles of incorporation and bylaws or legal proceedings, or legal
         conclusions, has been reviewed by such counsel and is correct in all
         material respects.

(xiv)    To such counsel's knowledge, there are no statutes or regulations that
         are required to be described in the Prospectuses that are not described
         as required.

(xv)     All descriptions in the Registration Statement of contracts and other
         documents to which the Company or its Subsidiaries are a party are
         accurate in all material respects; to such counsel's knowledge, there
         are no franchises, contracts, indentures, mortgages, loan agreements,
         notes, leases or other instruments required to be described or referred
         to in the Registration Statement or to be filed as exhibits thereto
         other than those described or referred to therein or filed or
         incorporated by reference as exhibits thereto, and the descriptions
         thereof or references thereto are correct in all material respects.

(xvi)    To such counsel's knowledge, neither the Company nor any Subsidiary is
         in violation of its articles of incorporation or by-laws and no default
         by the Company or any Subsidiary exists in the due performance or
         observance of any material obligation, agreement, covenant or condition
         contained in any contract, indenture, mortgage, loan agreement, note,
         lease or other agreement or instrument that is described or referred to
         in the Registration Statement or the Prospectuses or filed or
         incorporated by reference as an exhibit to the Registration Statement.

(xvii)   No filing with, or authorization, approval, consent, license, order,
         registration, qualification or decree of, any court or governmental
         authority or agency, domestic or foreign (other than under the 1933 Act
         and the 1933 Act Regulations, which have been



                                       A-3

<PAGE>   39



         obtained, or as may be required under the securities or blue sky laws
         of the various states or under the by-laws and rules of the National
         Association of Securities Dealers, Inc., as to which such counsel need
         express no opinion) is necessary or required in connection with the due
         authorization, execution and delivery of the U.S. Purchase Agreement
         and the International Purchase Agreement or for the offering, issuance,
         sale or delivery of the Securities.

(xviii)  The execution, delivery and performance of the U.S. Purchase Agreement
         and the International Purchase Agreement and the consummation of the
         transactions contemplated in the U.S. Purchase Agreement and the
         International Purchase Agreement and in the Registration Statement
         (including the issuance and sale of the Securities and the use of the
         proceeds from the sale of the Securities as described in the
         Prospectuses under the caption "Use Of Proceeds") and compliance by the
         Company with its obligations under the U.S. Purchase Agreement and the
         International Purchase Agreement do not and will not, whether with or
         without the giving of notice or lapse of time or both, conflict with or
         constitute a breach of, or default or Repayment Event (as defined in
         Section 1(a)(x) of the U.S. Purchase Agreement) under or result in the
         creation or imposition of any lien, charge or encumbrance upon any
         property or assets of the Company or any subsidiary pursuant to any
         contract, indenture, mortgage, deed of trust, loan or credit agreement,
         note, lease or any other agreement or instrument, known to such
         counsel, to which the Company or any Subsidiary is a party or by which
         it or any of them may be bound, or to which any of the property or
         assets of the Company or any Subsidiary is subject (except for such
         conflicts, breaches or defaults or liens, charges or encumbrances that
         would not have a Material Adverse Effect), nor will such action result
         in any violation of the provisions of the articles of incorporation or
         by-laws of the Company or any subsidiary, or any applicable law,
         statute, rule, regulation, judgment, order, writ or decree, known to
         such counsel, of any government, government instrumentality or court,
         domestic or foreign, having jurisdiction over the Company or any
         Subsidiary or any of their respective properties, assets or operations.

(xix)    To such counsel's knowledge, there are no persons with registration
         rights or other similar rights to have any securities registered
         pursuant to the Registration Statement or otherwise registered by the
         Company under the 1933 Act.

(xx)     The Company is not an "investment company" or an entity "controlled" by
         an "investment company," as such terms are defined in the 1940 Act.

(xxi)    To such counsel's knowledge, the Company and its Subsidiaries own or
         possess or have the right to use, or can acquire on reasonable terms,
         adequate patents, patent rights, material licenses, inventions,
         copyrights, know-how (including trade secrets and other unpatented
         and/or unpatentable proprietary or confidential information, systems or
         procedures), trademarks, service marks, trade names or other
         intellectual property (collectively, "Intellectual Property") currently
         used by them, and to such counsel's knowledge, neither the Company nor
         any of its Subsidiaries has received any notice or



                                       A-4

<PAGE>   40



         is otherwise aware of any infringement of or conflict with asserted
         rights of others with respect to any Intellectual Property or of any
         facts or circumstances which would render any Intellectual Property
         invalid or inadequate to protect the interest of the Company or any of
         its subsidiaries therein.


     Such counsel has participated in the preparation of the Registration
Statement. Although such counsel has not independently verified the accuracy or
completeness of the information in the Registration Statement and Prospectuses,
such counsel has participated in conferences with representatives of the
Company, its accountants, and counsel for the U.S. Representatives, at which the
contents of the Registration Statement and Prospectuses were discussed at
length. Information provided to such counsel by such parties was not
independently verified with third parties or otherwise. Although there is no
assurance that all possible material information concerning the Company was
disclosed at such conferences, or that such counsel has familiarity with the
Company and its industry such that such counsel has necessarily recognized the
materiality of the information that was disclosed, or that such counsel would
not have discovered different or additional information if such counsel had
conducted third-party inquiries, nothing has come to such counsel's attention
that would lead such counsel to believe that the Registration Statement or any
amendment thereto, including the Rule 430A Information and Rule 434 Information
(if applicable) (except for financial statements and schedules and other
financial data included therein or omitted therefrom, as to which such counsel
need make no statement), at the time such Registration Statement or any such
amendment became effective, contained an untrue statement of a material fact or
omitted to state a material fact required to be stated therein or necessary to
make the statements therein not misleading or that the Prospectuses or any
amendment or supplement thereto (except for financial statements and schedules
and other financial data included therein or omitted therefrom, as to which such
counsel need make no statement), at the time the Prospectuses were issued, at
the time any such amended or supplemented prospectus was issued or at the
Closing Time, included or includes an untrue statement of a material fact or
omitted or omits to state a material fact necessary in order to make the
statements therein, in the light of the circumstances under which they were
made, not misleading.

     In rendering such opinion, such counsel may rely, as to matters of fact
(but not as to legal conclusions), to the extent they deem proper, on
certificates of responsible officers of the Company and public officials. Such
opinion shall not state that it is to be governed or qualified by, or that it is
otherwise subject to, any treatise, written policy or other document relating to
legal opinions, including, without limitation, the Legal Opinion Accord of the
ABA Section of Business Law (1991).





                                       A-5

<PAGE>   41



               [FORM OF LOCK-UP FROM DIRECTORS, OFFICERS OR OTHER
                     STOCKHOLDERS PURSUANT TO SECTION 5(I)]

                                                                       Exhibit B

                            __________________, 1998


MERRILL LYNCH & CO.
Merrill Lynch, Pierce, Fenner & Smith
        Incorporated
ING BARING FURMAN SELZ LLC 
NATIONSBANC MONTGOMERY SECURITIES LLC 
RAYMOND JAMES & ASSOCIATES, INC.
   as Representatives of the several
   U.S. Underwriters to be named in the
   within-mentioned U.S. Purchase Agreement
c/o  Merrill Lynch & Co.
Merrill Lynch, Pierce, Fenner & Smith
Incorporated
North Tower
World Financial Center
New York, New York  10281-1209

     Re:       Proposed Public Offering by Sykes HealthPlan Services, Inc.

Dear Sirs:

     The undersigned, a shareholder or option holder [and an officer and/or
director] of Sykes HealthPlan Services, Inc., a Florida corporation (the
"Company"), understands that Merrill Lynch & Co., Merrill Lynch, Pierce, Fenner
& Smith Incorporated ("Merrill Lynch") and ING Baring Furman Selz LLC,
NationsBanc Montgomery Securities LLC and Raymond James & Associates, Inc.
propose to enter into a U.S. Purchase Agreement (the "U.S. Purchase Agreement")
with the Company providing for the public offering of shares (the "Securities")
of the Company's common stock, par value $.01 per share (the "Common Stock"). In
recognition of the benefit that such an offering will confer upon the
undersigned as a shareholder [and an officer and/or director] of the Company,
and for other good and valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, the undersigned agrees with each underwriter to
be named in the U.S. Purchase Agreement that, during a period of 180 days from
the date of the U.S. Purchase Agreement, the undersigned will not, without the
prior written consent of Merrill Lynch, directly or indirectly, (i) offer,
pledge, sell, contract to sell, sell any option or contract to purchase,
purchase any option or contract to sell, grant any option, right or warrant for
the sale of, or otherwise dispose of or transfer any shares of the Company's
Common Stock or any securities convertible into or exchangeable or exercisable
for Common Stock, whether now owned or hereafter acquired by the undersigned or
with respect to which the undersigned has or hereafter acquires the power of
disposition, or file any registration statement under the Securities Act of
1933, as amended, with



                                       B-1

<PAGE>   42



respect to any of the foregoing or (ii) enter into any swap or any other
agreement or any transaction that transfers, in whole or in part, directly or
indirectly, the economic consequence of ownership of the Common Stock, whether
any such swap or transaction is to be settled by delivery of Common Stock or
other securities, in cash or otherwise.


                                   Very truly yours,



                                   Signature:
                                               ---------------------------------

                                   Print Name:
                                               ---------------------------------




                                       B-2

<PAGE>   43



                                                                         Annex A

     [FORM OF ACCOUNTANTS' COMFORT LETTER PURSUANT TO SECTION 5(g)]

[We are independent public accountants with respect to the Company [or the
applicable subsidiary] within the meaning of the 1933 Act and the applicable
published 1933 Act Regulations]

(i)      in our opinion, the audited financial statements [and the related
         financial statement schedules] included in the Registration Statement
         and the Prospectus comply as to form in all material respects with the
         applicable accounting requirements of the 1933 Act and the published
         rules and regulations thereunder;

(ii)     on the basis of procedures (but not an examination in accordance with
         generally accepted auditing standards) consisting of a reading of the
         unaudited interim [consolidated] financial statements of the [Company]
         [or the applicable subsidiary] for the [three month periods ended
         _________, 19___ and _________, 19___ , the three and six month periods
         ended _________, 19___ and _________, 19___ and the three and nine
         month periods ended _________, 19___ and _________, 19___, included in
         the Registration Statement and the Prospectus (collectively, the
         "Quarterly Financials")], a reading of the latest available unaudited
         interim [consolidated] financial statements of [the Company] [or the
         applicable subsidiary], a reading of the minutes of all meetings of the
         stockholders and directors of the [Company] [or the applicable
         subsidiary] [and its subsidiaries] and the ____________ and
         ____________ Committees of the Board of Directors of the [Company] [or
         the applicable subsidiary] [and any subsidiary committees] since [day
         after end of last audited period], inquiries of certain officials of
         the [Company] [or the applicable subsidiary] [and its subsidiaries]
         responsible for financial and accounting matters, a review of interim
         financial information in accordance with standards established by the
         American Institute of Certified Public Accountants in Statement on
         Auditing Standards No. 71, Interim Financial Information ("SAS 71"),
         with respect to the [description of relevant periods] and such other
         inquiries and procedures as may be specified in such letter, nothing
         came to our attention that caused us to believe that:

         (A)      the Quarterly Financials included in the Registration
                  Statement and the Prospectus do not comply as to form in all
                  material respects with the applicable accounting requirements
                  of the 1933 Act and the 1933 Act Regulations or any material
                  modifications should be made to the unaudited [consolidated]
                  financial statements included in the Registration Statement
                  and the Prospectus for them to be in conformity with generally
                  accepted accounting principles;

         (B)      at [_________, 19___ and at] a specified date not more than
                  five days prior to the date of this Agreement, there was any
                  change in the ___________ of the [Company] [or the applicable
                  subsidiary] [and its subsidiaries] or any decrease in the
                  __________ of the [Company] [or the applicable subsidiary][and
                  its subsidiaries] or any increase in the __________ of the
                  [Company][or the applicable subsidiary] [and its
                  subsidiaries,] in each case as compared with amounts shown in



                                       C-1

<PAGE>   44



                  the latest balance sheet included in the Registration
                  Statement, except in each case for changes, decreases or
                  increases that the Registration Statement discloses have
                  occurred or may occur; or

         (C)      [for the period from _________, 19___ to _________, 19___ and]
                  for the period from _________, 19___ to a specified date not
                  more than five days prior to the date of this Agreement, there
                  was any decrease in _________, __________ or ___________, in
                  each case as compared with the comparable period in the
                  preceding year, except in each case for any decreases that the
                  Registration Statement discloses have occurred or may occur;

(iii)    based upon the procedures set forth in clause (ii) above and a reading
         of the Selected Financial Data included in the Registration Statement
         and a reading of the financial statements from which such data were
         derived, nothing came to our attention that caused us to believe that
         the Selected Financial Data included in the Registration Statement do
         not comply as to form in all material respects with the disclosure
         requirements of Item 301 of Regulation S-K of the 1933 Act, that the
         amounts included in the Selected Financial Data are not in agreement
         with the corresponding amounts in the audited [consolidated] financial
         statements for the respective periods or that the financial statements
         not included in the Registration Statement from which certain of such
         data were derived are not in conformity with generally accepted
         accounting principles;

(iv)     we have compared the information in the Registration Statement under
         selected captions with the disclosure requirements of Regulation S-K of
         the 1933 Act and on the basis of limited procedures specified herein
         nothing came to our attention that caused us to believe that this
         information does not comply as to form in all material respects with
         the disclosure requirements of Items 302, 402 and 503(d), respectively,
         of Regulation S-K;

[(v)     based upon the procedures set forth in clause (ii) above, a reading of
         the unaudited financial statements of the Company for [the most recent
         period] that have not been included in the Registration Statement and a
         review of such financial statements in accordance with SAS 71, nothing
         came to our attention that caused us to believe that the unaudited
         amounts for _____________ for the [most recent period] do not agree
         with the amounts set forth in the unaudited consolidated financial
         statements for those periods or that such unaudited amounts were not
         determined on a basis substantially consistent with that of the
         corresponding amounts in the audited [consolidated] financial
         statements;]

[(vi)]   we are unable to and do not express any opinion on the Pro Forma
         [_________________________________] (the "Pro Forma Statements)
         included in the Registration Statement or on the pro forma adjustments
         applied to the historical



                                       C-2

<PAGE>   45


         amounts included in the Pro Forma Statements however, for purposes of
         this letter we have:

         (A)      read the Pro Forma Statements;

         (B)      performed [an audit] [a review in accordance with SAS 71] of
                  the financial statements to which the pro forma adjustments
                  were applied;

         (C)      made inquiries of certain officials of the Company who have
                  responsibility for financial and accounting matters about the
                  basis for their determination of the pro forma adjustments and
                  whether the Pro Forma Statements comply as to form in all
                  material respects with the applicable accounting requirements
                  of Rule 11-02 of Regulation S-X; and

         (D)      proved the arithmetic accuracy of the application of the pro
                  forma adjustments to the historical amounts in the Pro Forma
                  Statements; and on the basis of such procedures and such other
                  inquiries and procedures as specified herein, nothing came to
                  our attention that caused us to believe that the Pro Forma
                  Statements included in the Registration Statement do not
                  comply as to form in all material respects with the applicable
                  requirements of Rule 11-02 of Regulation S-X or that the pro
                  forma adjustments have not been properly applied to the
                  historical amounts in the compilation of those statements; and

[(vii)]  in addition to the procedures referred to in clause (ii) above, we have
         performed other procedures, not constituting an audit, with respect to
         certain amounts, percentages, numerical data and financial information
         appearing in the Registration Statement, which are specified herein,
         and have compared certain of such items with, and have found such items
         to be in agreement with, the accounting and financial records of the
         [Company] [or the applicable subsidiary].





                                       C-3

<PAGE>   1
                                                                    EXHIBIT 1.2



================================================================================




                         SYKES HEALTHPLAN SERVICES, INC.



                             (a Florida corporation)



                         500,000 Shares of Common Stock



                        INTERNATIONAL PURCHASE AGREEMENT







Dated: July __, 1998




================================================================================
<PAGE>   2

                                TABLE OF CONTENTS


<TABLE>
<S>                                                                                                           <C>
INTERNATIONAL PURCHASE AGREEMENT...............................................................................1
   SECTION 1.  Representations and Warranties..................................................................3
         (a)  Representations and Warranties by the Company....................................................4
              (i)  Compliance with Registration Requirements...................................................4
              (ii)  Independent Accountants....................................................................5
              (iii)  Financial Statements......................................................................5
              (iv)  No Material Adverse Change in Business.....................................................5
              (v)  Good Standing of the Company................................................................5
              (vi)  Good Standing of Subsidiaries..............................................................6
              (vii)  Capitalization............................................................................6
              (viii)  Authorization of Agreement...............................................................6
              (ix)  Authorization and Description of Securities................................................6
              (x)  Absence of Defaults and Conflicts...........................................................7
              (xi)  Absence of Labor Dispute...................................................................7
              (xii)  Absence of Proceedings....................................................................7
              (xiii)  Accuracy of Exhibits.....................................................................8
              (xiv)  Possession of Intellectual Property.......................................................8
              (xv)  Absence of Further Requirements............................................................8
              (xvi)  Possession of Licenses and Permits........................................................8
              (xvii)  Title to Property........................................................................9
              (xviii)  Compliance with Cuba Act................................................................9
              (xix)  Investment Company Act....................................................................9
              (xx)  Environmental Laws.........................................................................9
              (xxi)  Registration Rights......................................................................10
              (xxii)  Taxes...................................................................................10
              (xxiii)  Maintenance of Adequate Insurance......................................................10
              (xxiv)  Maintenance of Sufficient Internal Controls.............................................10
              (xxv)  Compliance with Laws.....................................................................10
              (xxvi) Government Regulations...................................................................10
         (b)  Officer's Certificates..........................................................................11
   SECTION 2.  Sale and Delivery to International Managers; Closing...........................................11
         (a)  Initial International Securities................................................................11
         (b)  International Option Securities.................................................................11
         (c)  Payment.........................................................................................12
         (d)  Denominations; Registration.....................................................................12
         (e)  Appointment of Qualified Independent Underwriter................................................13
   SECTION 3.  Covenants of the Company.......................................................................13
         (a)  Compliance with Securities Regulations and Commission Requests..................................13
         (b)  Filing of Amendments............................................................................13
         (c)  Delivery of Registration Statements.............................................................13
         (d)  Delivery of Prospectuses........................................................................14
</TABLE>


<PAGE>   3

<TABLE>
<S>                                                                                                         <C>
         (e)  Continued Compliance with Securities Laws.....................................................14
         (f)  Blue Sky Qualifications.......................................................................14
         (g)  Rule 158......................................................................................15
         (h)  Use of Proceeds...............................................................................15
         (i)  Listing.......................................................................................15
         (j)  Restriction on Sale of Securities.............................................................15
         (k)  Reporting Requirements........................................................................15
         (l)  Compliance with Rule 463......................................................................15
         (m)  Compliance with NASD Rules....................................................................15
   SECTION 4.  Payment of Expenses..........................................................................16
         (a)  Expenses......................................................................................16
         (b)  Termination of Agreement......................................................................16
   SECTION 5.  Conditions of International Managers' Obligations............................................16
         (a)  Effectiveness of Registration Statement.......................................................17
         (b)  Opinion of Counsel for Company................................................................17
         (c)  Opinion of Counsel for the International Managers.............................................17
         (d)  Officers' Certificate.........................................................................17
         (e)  Accountants' Comfort Letter...................................................................18
         (f)  Bring-down Comfort Letter.....................................................................18
         (g)  Approval of Listing...........................................................................18
         (h)  No Objection..................................................................................18
         (i)  Lock-up Agreements............................................................................18
         (j)  Purchase of Initial U.S. Securities...........................................................18
         (k)  Conditions to Purchase of International Option Securities.....................................18
              (i)  Officers' Certificate....................................................................19
              (ii)  Opinion of Counsel for Company..........................................................19
              (iii)  Opinion of Counsel for the International Managers......................................19
              (iv)  Bring-down Comfort Letter...............................................................19
         (l)  Additional Documents..........................................................................19
         (m)  Termination of Agreement......................................................................19
   SECTION 6.  Indemnification..............................................................................20
         (a)  Indemnification of International Managers.....................................................20
         (b)  Indemnification of Company and Directors and Officers.........................................21
         (c)  Actions against Parties; Notification.........................................................21
         (d)  Settlement without Consent if Failure to Reimburse............................................22
         (e)  Indemnification for Reserved Securities.  In connection with the offer and sale of the Reserved
              Securities, the Company agrees to indemnify and hold harmless the International Managers from
              and against any and all losses, expenses and liabilities incurred by them as a result of (i) the
              failure of the designated employees or other persons to pay for and accept delivery of shares
              which, immediately following the effectiveness of the Registration Statement, were subject to a
              properly confirmed agreement of purchase and (ii) the violation of any securities laws of
              foreign jurisdictions where Reserved Securities have been
              offered.......................................................................................22 
   SECTION 7.  Contribution.................................................................................23
</TABLE>


<PAGE>   4


<TABLE>
<S>                                                                                                        <C>
   SECTION 8.  Representations, Warranties and Agreements to Survive Delivery...............................24
   SECTION 9.  Termination of Agreement.....................................................................24
         (a)  Termination; General..........................................................................24
         (b)  Liabilities...................................................................................25
   SECTION 10.  Default by One or More of the International Managers........................................25
   SECTION 11.  Default by the Company......................................................................26
   SECTION 12.  Notices.....................................................................................26
   SECTION 13.  Parties.....................................................................................26
   SECTION 14.  GOVERNING LAW AND TIME......................................................................26
   SECTION 15.  Effect of Headings..........................................................................26


SCHEDULES
     Schedule A - List of Underwriters.................................................................Sch A-1
     Schedule B - Pricing Information..................................................................Sch B-1
     Schedule C - List of Persons Subject to Lock-up...................................................Sch C-1

EXHIBITS
     Exhibit A - Form of Opinion of Company's Counsel......................................................A-1
     Exhibit B - Form of Lock-up Letter....................................................................B-1
</TABLE>

<PAGE>   5

                         SYKES HEALTHPLAN SERVICES, INC.

                             (a Florida corporation)

                         500,000 Shares of Common Stock

                           (Par Value $.01 Per Share)

                        INTERNATIONAL PURCHASE AGREEMENT

                                                                   July __, 1998

MERRILL LYNCH INTERNATIONAL
ING BARING FURMAN SELZ LLC
NATIONSBANC MONTGOMERY SECURITIES LLC
RAYMOND JAMES & ASSOCIATES, INC.
 as Lead Managers of the several International Managers
c/o Merrill Lynch International
Ropemaker Place
25 Ropemaker Street
London EC2Y 9LY
England

Ladies and Gentlemen:

     Sykes HealthPlan Services, Inc., a Florida corporation (the "Company"),
confirms its agreement with Merrill Lynch International ("Merrill Lynch") and
each of the other International Managers named in Schedule A hereto
(collectively, the "International Managers", which term shall also include any
manager substituted as hereinafter provided in Section 10 hereof), for whom
Merrill Lynch, ING Baring Furman Selz LLC, NationsBanc Montgomery Securities LLC
and Raymond James & Associates, Inc. are acting as representatives (in such
capacity, the "Lead Managers"), with respect to (i) the sale by the Company and
the purchase by the International Managers, acting severally and not jointly, of
the respective numbers of shares of Common Stock, par value $.01 per share, of
the Company ("Common Stock") set forth in Schedule A hereto and (ii) the grant
by the Company to the International Managers, acting severally and not jointly,
of the option described in Section 2(b) hereof to purchase all or any part of
75,000 additional shares of Common Stock to cover over-allotments, if any. The
aforesaid 500,000 shares of Common Stock (the "Initial International
Securities") to be purchased by the International Managers and all or any part
of the 75,000 shares of Common Stock subject to the option described in Section
2(b) hereof (the "International Option Securities") are hereinafter called,
collectively, the "International Securities".

                                       -1-

<PAGE>   6

     It is understood that the Company is concurrently entering into an
agreement dated the date hereof (the "U.S. Purchase Agreement") providing for
the offering by the Company of an aggregate of 2,000,000 shares of Common Stock
(the "Initial U.S. Securities") through arrangements with certain underwriters
in the United States and Canada (the "U.S. Underwriters") for whom Merrill Lynch
Pierce, Fenner & Smith Incorporated, ING Baring Furman Selz LLC, NationsBanc
Montgomery Securities LLC and Raymond James & Associates, Inc. are acting as
representatives (the "U.S. Representatives") and the grant by the Company to the
U.S. Underwriters, acting severally and not jointly, of an option to purchase
all or any part of the U.S. Underwriters' pro rata portion of up to 300,000
additional shares of Common Stock solely to cover over allotments, if any (the
"U.S. Option Securities" and, together with the International Option Securities,
the "Option Securities"). The Initial U.S. Securities and the U.S. Option
Securities are hereinafter called the "U.S. Securities." It is understood that
(a) the Company is not obligated to sell, and the International Managers are not
obligated to purchase, any Initial International Securities unless all of the
Initial U.S. Securities are contemporaneously purchased by the U.S.
Underwriters, and (b) the Company is not obligated to sell, and the U.S.
Underwriters are not obligated to purchase, any Initial U.S. Securities unless
all of the Initial International Securities are contemporaneously purchased by
the International Managers.

     The International Managers and the U.S. Underwriters are hereinafter
collectively called the "Underwriters," the Initial International Securities and
the Initial U.S. Securities are hereinafter collectively called the "Initial
Securities," and the International Securities, and the U.S. Securities are
hereinafter collectively called the "Securities."

     The Underwriters will concurrently enter into an Intersyndicate Agreement
of even date herewith (the "Intersyndicate Agreement") providing for the
coordination of certain transactions among the Underwriters under the direction
of Merrill Lynch & Co., Merrill Lynch, Pierce, Fenner & Smith Incorporated (in
such capacity, the "Global Coordinator").

     Contemporaneously with the completion of the transactions contemplated by
this Agreement, HPS will (i) purchase 650,000 outstanding shares of Common Stock
directly from Sykes (the "Sykes Sale") and (ii) purchase 1,700,000 newly issued
shares of Common Stock directly from the Company (the "SHPS Sale" and together
with the Sykes Sale, the "HPS Share Purchases").

     The Company understands that the International Managers propose to make a
public offering of the International Securities as soon as the Lead Managers
deem advisable after this Agreement has been executed and delivered.

     The Company and the U.S. Underwriters agree that up to 250,000 shares of
the Securities to be purchased by the U.S. Underwriters (the "Reserved
Securities") shall be reserved for sale by the U.S. Underwriters to certain
eligible employees and persons having business relationships with the Company,
as part of the distribution of the Securities by the U.S. Underwriters, subject
to the terms of this Agreement, the applicable rules, regulations and
interpretations of the National Association of Securities Dealers, Inc. (the
"NASD") and all other applicable laws, rules and regulations. To the extent that
such Reserved Securities are not orally confirmed for purchase by such eligible

                                       -2-

<PAGE>   7

employees and persons having business relationships with the Company by the end
of the first business day after the date of this Agreement, such Reserved
Securities may be offered to the public as part of the public offering
contemplated hereby.

     The Company has filed with the Securities and Exchange Commission (the
"Commission") a registration statement on Form S-1 (No. 333-50891) covering the
registration of the Securities under the Securities Act of 1933, as amended (the
"1933 Act"), including the related preliminary prospectus or prospectuses.
Promptly after execution and delivery of this Agreement, the Company will either
(i) prepare and file a prospectus in accordance with the provisions of Rule 430A
("Rule 430A") of the rules and regulations of the Commission under the 1933 Act
(the "1933 Act Regulations") and paragraph (b) of Rule 424 ("Rule 424(b)") of
the 1933 Act Regulations or (ii) if the Company has elected to rely upon Rule
434 ("Rule 434") of the 1933 Act Regulations, prepare and file a term sheet (a
"Term Sheet") in accordance with the provisions of Rule 434 and Rule 424(b). Two
forms of prospectuses are to be used in connection with the offering and sale of
the Securities: one relating to the International Securities (the "Form of
International Prospectus") and one relating to the U.S. Securities (the "Form of
U.S. Prospectus"). The Form of International Prospectus is identical to the Form
of U.S. Prospectus, except for the front cover and back cover pages and the
information under the caption "Underwriting". The information included in such
prospectus or in such Term Sheet, as the case may be, that was omitted from such
registration statement at the time it became effective but that is deemed to be
part of such registration statement at the time it became effective (a) pursuant
to paragraph (b) of Rule 430A is referred to as "Rule 430A Information" or (b)
pursuant to paragraph (d) of Rule 434 is referred to as "Rule 434 Information."
The Form of International Prospectus and Form of U.S. Prospectus used before
such registration statement became effective, and any prospectus that omitted,
as applicable, the Rule 430A Information or the Rule 434 Information, that was
used after such effectiveness and prior to the execution and delivery of this
Agreement, is herein called a "preliminary prospectus." Such registration
statement, including the exhibits thereto and schedules thereto at the time it
became effective and including the Rule 430A Information and the Rule 434
Information, as applicable, is herein called the "Registration Statement." Any
registration statement filed pursuant to Rule 462(b) of the 1933 Act Regulations
is herein referred to as the "Rule 462(b) Registration Statement," and after
such filing the term "Registration Statement" shall include the Rule 462(b)
Registration Statement. The final Form of International Prospectus and the final
Form of U.S. Prospectus in the forms first furnished to the Underwriters for use
in connection with the offering of the Securities are herein called the
"International Prospectus" and the "U.S. Prospectus" respectively, and
collectively the "Prospectuses." If Rule 434 is relied on, the terms
"International Prospectus" and "U.S. Prospectus" shall refer to the preliminary
International Prospectus dated June 24, 1998 and preliminary U.S. Prospectus
dated June 24, 1998, respectively, each together with the applicable Term Sheet,
and all references in this Agreement to the date of the Prospectuses shall mean
the date of the Term Sheet. For purposes of this Agreement, all references to
the Registration Statement, any preliminary prospectus, the International
Prospectus, the U.S. Prospectus or any Term Sheet or any amendment or supplement
to any of the foregoing shall be deemed to include the copy filed with the
Commission pursuant to its Electronic Data Gathering, Analysis and Retrieval
system ("EDGAR").

     SECTION 1. Representations and Warranties.

                                       -3-

<PAGE>   8

     (a) Representations and Warranties by the Company. The Company represents
and warrants to each International Manager as of the date hereof, as of the
Closing Time referred to in Section 2(c) hereof, and as of each Date of Delivery
(if any) referred to in Section 2(b) hereof, and agrees with each International
Manager, as follows:

         (i) Compliance with Registration Requirements. Each of the Registration
     Statement and any Rule 462(b) Registration Statement has become effective
     under the 1933 Act and no stop order suspending the effectiveness of the
     Registration Statement or any Rule 462(b) Registration Statement has been
     issued under the 1933 Act and no proceedings for that purpose have been
     instituted or are pending or, to the knowledge of the Company, are
     contemplated by the Commission, and any request on the part of the
     Commission for additional information has been complied with.

         At the respective times the Registration Statement, any Rule 462(b)
     Registration Statement and any post-effective amendments thereto became
     effective and at the Closing Time (and, if any International Option
     Securities are purchased, at the Date of Delivery), the Registration
     Statement, the Rule 462(b) Registration Statement and any amendments and
     supplements thereto complied and will comply in all material respects with
     the requirements of the 1933 Act and the 1933 Act Regulations and did not
     and will not contain an untrue statement of a material fact or omit to
     state a material fact required to be stated therein or necessary to make
     the statements therein not misleading. Neither of the Prospectuses nor any
     amendments or supplements thereto, at the time the Prospectuses or any
     amendments or supplements were issued and at the Closing Time (and, if any
     International Option Securities are purchased, at the Date of Delivery),
     included or will include an untrue statement of a material fact or omitted
     or will omit to state a material fact necessary in order to make the
     statements therein, in the light of the circumstances under which they were
     made, not misleading. If Rule 434 is used, the Company will comply with the
     requirements of Rule 434 and the Prospectuses shall not be "materially
     different", as such term is used in Rule 434, from the prospectuses
     included in the Registration Statement at the time it became effective. The
     representations and warranties in this subsection shall not apply to
     statements in or omissions from the Registration Statement or the
     International Prospectus made in reliance upon and in conformity with
     information furnished to the Company in writing by any International
     Manager through the Lead Managers expressly for use in the Registration
     Statement or the International Prospectus.

         Each preliminary prospectus and the prospectuses filed as part of the
     Registration Statement as originally filed or as part of any amendment
     thereto, or filed pursuant to Rule 424 under the 1933 Act, complied when so
     filed in all material respects with the 1933 Act Regulations and each
     preliminary prospectus and each of the Prospectuses delivered to the
     Underwriters for use in connection with this offering was identical to the
     electronically transmitted copy thereof filed with the Commission pursuant
     to EDGAR, except to the extent permitted by Regulation S-T.


                                       -4-

<PAGE>   9

         (ii)  Independent Accountants. The accountants who reported on the
     financial statements and supporting schedules included in the Registration
     Statement are independent public accountants as required by the 1933 Act
     and the 1933 Act Regulations.

         (iii) Financial Statements. The respective financial statements
     included in the Registration Statement and the Prospectuses, together with
     the related schedules and notes, present fairly the historical financial
     position of the Company and its consolidated subsidiaries and of each of
     its respective subsidiaries at the dates indicated and the respective
     statement of operations, shareholders' equity and cash flows of the Company
     and its consolidated subsidiaries and of each of its respective
     subsidiaries for the periods specified; said financial statements have been
     prepared in conformity with generally accepted accounting principles
     ("GAAP") applied on a consistent basis throughout the periods involved. The
     supporting schedules included in the Registration Statement present fairly
     in accordance with GAAP the information required to be stated therein. The
     selected historical financial data and the summary historical financial
     information included in the Prospectuses present fairly the information
     shown therein and have been compiled on a basis consistent with that of the
     audited financial statements included in the Registration Statement. The
     pro forma financial statements and the related notes thereto included in
     the Registration Statement and the Prospectuses present fairly the
     information shown therein, have been prepared and presented in accordance
     with the Commission's rules and guidelines with respect to pro forma
     financial statements and have been properly compiled on the bases described
     therein, and the assumptions used in the preparation thereof are reasonable
     and the adjustments used therein are appropriate to give effect to the
     transactions and circumstances referred to therein.

         (iv)  No Material Adverse Change in Business. Since the respective
     dates as of which information is given in the Registration Statement and
     the Prospectuses, except as otherwise stated therein, (A) there has been no
     material adverse change in the condition, financial or otherwise, or in the
     earnings, business affairs or business prospects of the Company or any of
     its subsidiaries, whether or not arising in the ordinary course of business
     (a "Material Adverse Effect"), (B) there have been no transactions entered
     into by the Company or any of its subsidiaries, other than those in the
     ordinary course of business, which are material with respect to the Company
     or any of its subsidiaries, and (C) there has been no dividend or
     distribution of any kind declared, paid or made by the Company on any class
     of its capital stock.

         (v)   Good Standing of the Company. The Company has been duly organized
     and is validly existing as a corporation with active status under the laws
     of the State of Florida and has corporate power and authority to own, lease
     and operate its properties and to conduct its business as described in the
     Prospectuses and to enter into and perform its obligations under this
     Agreement and under the U.S. Purchase Agreement; and the Company is duly
     qualified as a foreign corporation to transact business and is in good
     standing or has active status in each other jurisdiction in which such
     qualification is required, whether by reason of the ownership or leasing of
     property or the conduct of business, except where the failure so to qualify
     or to be in good standing or to have active status would not result in a
     Material Adverse Effect.


                                       -5-

<PAGE>   10

         (vi)   Good Standing of Subsidiaries. Each "significant subsidiary" of
     the Company (as such term is defined in Rule 1-02 of Regulation S-X) (each
     a "Subsidiary" and, collectively, the "Subsidiaries") has been duly
     organized and is validly existing as a corporation in good standing or with
     active status under the laws of the jurisdiction of its incorporation, has
     corporate power and authority to own, lease and operate its properties and
     to conduct its business as described in the Prospectuses and is duly
     qualified as a foreign corporation to transact business and is in good
     standing or has active status in each jurisdiction in which such
     qualification is required, whether by reason of the ownership or leasing of
     property or the conduct of business, except where the failure so to qualify
     or to be in good standing or to have active status would not result in a
     Material Adverse Effect; except as otherwise disclosed in the Registration
     Statement, all of the issued and outstanding capital stock of each such
     Subsidiary has been duly authorized and validly issued, is fully paid and
     non-assessable and is owned by the Company, directly or through
     subsidiaries, free and clear of any security interest, mortgage, pledge,
     lien, encumbrance, claim or equity; none of the outstanding shares of
     capital stock of any Subsidiary was issued in violation of the preemptive
     or similar rights of any securityholder of such Subsidiary. The only
     subsidiaries of the Company are the subsidiaries listed on Exhibit 21 to
     the Registration Statement.

         (vii)  Capitalization. The authorized, issued and outstanding capital
     stock of the Company is as set forth in the Prospectuses in the column
     entitled "Actual" under the caption "Capitalization" (except for subsequent
     issuances, if any, pursuant to this Agreement or the U.S. Purchase
     Agreement, pursuant to reservations, agreements or employee benefit plans
     referred to in the Prospectuses or pursuant to the exercise of convertible
     securities or options referred to in the Prospectuses) at the date
     indicated therein. The shares of issued and outstanding capital stock have
     been duly authorized and validly issued and are fully paid and
     non-assessable; none of the outstanding shares of capital stock was issued
     in violation of the preemptive or other similar rights of any
     securityholder of the Company.

         (viii) Authorization of Agreement. This Agreement and the International
     Purchase Agreement have been duly authorized, executed and delivered by the
     Company.

         (ix)   Authorization and Description of Securities. The Securities to
     be purchased by the International Managers and the U.S. Underwriters from
     the Company have been duly authorized for issuance and sale to the
     International Managers pursuant to this Agreement and to the U.S.
     Underwriters pursuant to the U.S. Purchase Agreement and, when issued and
     delivered by the Company pursuant to this Agreement and the U.S. Purchase
     Agreement, respectively, against payment of the consideration set forth
     herein and therein, will be validly issued and fully paid and
     non-assessable; the Common Stock conforms to all statements relating
     thereto contained in the Prospectuses and such description conforms to the
     rights set forth in the instruments defining the same; no holder of the
     Securities will be subject to personal liability by reason of being such a
     holder other than for taxes associated with the ownership or transfer of
     the Securities; and the issuance of the Securities is not subject to the
     preemptive or other similar rights of any securityholder of the Company.


                                       -6-

<PAGE>   11

         (x)   Absence of Defaults and Conflicts. Neither the Company nor any of
     its subsidiaries is in violation of its articles of incorporation or
     by-laws or in default in the performance or observance of any obligation,
     agreement, covenant or condition contained in any contract, indenture,
     mortgage, deed of trust, loan or credit agreement, note, lease or other
     agreement or instrument to which the Company or any of its subsidiaries is
     a party or by which it or any of them may be bound, or to which any of the
     property or assets of the Company or any subsidiary is subject
     (collectively, "Agreements and Instruments") except for such violations or
     defaults that would not result in a Material Adverse Effect; and the
     execution, delivery and performance of this Agreement and the U.S. Purchase
     Agreement and the consummation of the transactions contemplated herein,
     therein and in the Registration Statement (including the issuance and sale
     of the Securities and the use of the proceeds from the sale of the
     Securities as described in the Prospectuses under the caption "Use of
     Proceeds") and compliance by the Company with its obligations under this
     Agreement and the U.S. Purchase Agreement have been duly authorized by all
     necessary corporate action and do not and will not, whether with or without
     the giving of notice or passage of time or both, conflict with or
     constitute a breach of, or default or Repayment Event (as defined below)
     under, or result in the creation or imposition of any lien, charge or
     encumbrance upon any property or assets of the Company or any subsidiary
     pursuant to, the Agreements and Instruments (except for such conflicts,
     breaches or defaults or liens, charges or encumbrances that would not
     result in a Material Adverse Effect), nor will such action result in any
     violation of the provisions of the articles of incorporation or by-laws of
     the Company or any subsidiary or any applicable law, statute, rule,
     regulation, judgment, order, writ or decree of any government, government
     instrumentality or court, domestic or foreign, having jurisdiction over the
     Company or any subsidiary or any of their assets, properties or operations.
     As used herein, a "Repayment Event" means any event or condition which
     gives the holder of any note, debenture or other evidence of indebtedness
     (or any person acting on such holder's behalf) the right to require the
     repurchase, redemption or repayment of all or a portion of such
     indebtedness by the Company or any subsidiary.

         (xi)  Absence of Labor Dispute. No labor dispute with the employees of
     the Company or any subsidiary exists or, to the knowledge of the Company,
     is imminent, and the Company is not aware of any existing or imminent labor
     disturbance by the employees of any of its or any subsidiary's principal
     suppliers, manufacturers, customers or contractors, which, in either case,
     may reasonably be expected to result in a Material Adverse Effect.

         (xii) Absence of Proceedings. Except as disclosed in the Registration
     Statement, there is no action, suit, proceeding, inquiry or investigation
     before or brought by any court or governmental agency or body, domestic or
     foreign, now pending, or, to the knowledge of the Company, threatened,
     against or affecting the Company or any subsidiary, which is required to be
     disclosed in the Registration Statement, or which might reasonably be
     expected to result in a Material Adverse Effect, or which might reasonably
     be expected to materially and adversely affect the properties or assets
     thereof or the consummation of the transactions contemplated in this
     Agreement or the U.S. Purchase Agreement or the performance by the Company
     of its obligations hereunder and thereunder; the aggregate of all pending
     legal or governmental proceedings to which the Company or any subsidiary is
     a party or of which any of their

                                       -7-

<PAGE>   12

     respective property or assets is the subject which are not described in the
     Registration Statement, including ordinary routine litigation incidental to
     the business, could not reasonably be expected to result in a Material
     Adverse Effect.

         (xiii) Accuracy of Exhibits. There are no contracts or documents which
     are required to be described in the Registration Statement or the
     Prospectuses or to be filed as exhibits thereto which have not been so
     described and/or filed as required.

         (xiv)  Possession of Intellectual Property. The Company and its
     subsidiaries own or possess, or can acquire on reasonable terms, adequate
     patents, patent rights, licenses, inventions, copyrights, know-how
     (including trade secrets and other unpatented and/or unpatentable
     proprietary or confidential information, systems or procedures),
     trademarks, service marks, trade names or other intellectual property
     (collectively, "Intellectual Property") necessary to carry on the business
     now operated by them, and neither the Company nor any of its subsidiaries
     has received any written notice or is otherwise aware of any infringement
     of or conflict with asserted rights of others with respect to any
     Intellectual Property or of any facts or circumstances which would render
     any Intellectual Property invalid or inadequate to protect the interest of
     the Company or any of its subsidiaries therein, and which infringement or
     conflict (if the subject of any unfavorable decision, ruling or finding) or
     invalidity or inadequacy, singly or in the aggregate, would result in a
     Material Adverse Effect.

         (xv)   Absence of Further Requirements. No filing with, or
     authorization, approval, consent, license, order, registration,
     qualification or decree of, any court or governmental authority or agency
     is necessary or required for the performance by the Company of its
     obligations under this Agreement or the U.S. Purchase Agreement, in
     connection with the offering, issuance or sale of the Securities hereunder
     or thereunder or the consummation of the transactions contemplated by this
     Agreement or the U.S. Purchase Agreement, except such as have been already
     obtained or as may be required under the 1933 Act, the 1933 Act
     Regulations, state securities laws or the bylaws and rules of the NASD.

         (xvi)  Possession of Licenses and Permits. The Company and its
     subsidiaries possess such permits, licenses, approvals, consents and other
     authorizations (collectively, "Governmental Licenses") issued by the
     appropriate federal, state, local or foreign regulatory agencies or bodies
     necessary to conduct the business now operated by them; the Company and its
     subsidiaries are in compliance with the terms and conditions of all such
     Governmental Licenses, except where the failure so to comply would not,
     singly or in the aggregate, have a Material Adverse Effect; all of the
     Governmental Licenses are valid and in full force and effect, except when
     the invalidity of such Governmental Licenses or the failure of such
     Governmental Licenses to be in full force and effect would not have a
     Material Adverse Effect; and neither the Company nor any of its
     subsidiaries has received any notice of proceedings relating to the
     revocation or modification of any such Governmental Licenses which, singly
     or in the aggregate, if the subject of an unfavorable decision, ruling or
     finding, would result in a Material Adverse Effect.


                                       -8-

<PAGE>   13

         (xvii)  Title to Property. The Company and its subsidiaries have good
     and marketable title to all real property owned by the Company and its
     subsidiaries and good title to all other properties owned by them, in each
     case, free and clear of all mortgages, pledges, liens, security interests,
     claims, restrictions or encumbrances of any kind except such as (a) are
     described in the Prospectuses or (b) would not, singly or in the aggregate,
     be reasonably expected to result in a Material Adverse Effect; and all of
     the leases and subleases material to the business of the Company and its
     subsidiaries, considered as one enterprise, and under which the Company or
     any of its subsidiaries holds properties described in the Prospectuses, are
     in full force and effect, and neither the Company nor any subsidiary has
     any notice of any material claim of any sort that has been asserted by
     anyone adverse to the rights of the Company or any subsidiary under any of
     the leases or subleases mentioned above, or affecting or questioning the
     rights of the Company or such subsidiary to the continued possession of the
     leased or subleased premises under any such lease or sublease.

         (xviii) Compliance with Cuba Act. The Company has complied with, and is
     and will be in compliance with, the provisions of that certain Florida act
     relating to disclosure of doing business with Cuba, codified as Section
     517.075 of the Florida statutes, and the rules and regulations thereunder
     (collectively, the "Cuba Act") or is exempt therefrom.

         (xix)   Investment Company Act. The Company is not, and upon the
     issuance and sale of the Securities as herein contemplated and the
     application of the net proceeds therefrom as described in the Prospectuses
     will not be, an "investment company" or an entity "controlled" by an
     "investment company" as such terms are defined in the Investment Company
     Act of 1940, as amended (the "1940 Act").

         (xx)    Environmental Laws. Except as described in the Registration
     Statement and except as would not, singly or in the aggregate, result in a
     Material Adverse Effect, (A) neither the Company nor any of its
     subsidiaries is in violation of any federal, state, local or foreign
     statute, law, rule, regulation, ordinance, code, policy or rule of common
     law or any judicial or administrative interpretation thereof, including any
     judicial or administrative order, consent, decree or judgment, relating to
     pollution or protection of human health, the environment (including,
     without limitation, ambient air, surface water, groundwater, land surface
     or subsurface strata) or wildlife, including, without limitation, laws and
     regulations relating to the release or threatened release of chemicals,
     pollutants, contaminants, wastes, toxic substances, hazardous substances,
     petroleum or petroleum products (collectively, "Hazardous Materials") or to
     the manufacture, processing, distribution, use, treatment, storage,
     disposal, transport or handling of Hazardous Materials (collectively,
     "Environmental Laws"), (B) the Company and its subsidiaries have all
     permits, authorizations and approvals required under any applicable
     Environmental Laws and are each in compliance with their requirements, (C)
     there are no pending or threatened administrative, regulatory or judicial
     actions, suits, demands, demand letters, claims, liens, notices of
     noncompliance or violation, investigation or proceedings relating to any
     Environmental Law against the Company or any of its subsidiaries and (D)
     there are no events or circumstances that might reasonably be expected to
     form the basis of an order for clean-up or remediation, or an action, suit
     or proceeding by any private party or


                                       -9-

<PAGE>   14

     governmental body or agency, against or affecting the Company or any of its
     subsidiaries relating to Hazardous Materials or any Environmental Laws.

         (xxi)   Registration Rights. There are no persons with registration
     rights or other similar rights to have any securities registered pursuant
     to the Registration Statement or otherwise registered by the Company under
     the 1933 Act, which rights have not been complied with by the Company or
     waived by the holder.

         (xxii)  Taxes. The Company and each of its subsidiaries have filed all
     necessary federal, state, local and foreign income, payroll, franchise and
     other tax returns (after giving effect to extensions) and have paid all
     taxes shown as due thereon or with respect to any of its properties, and
     there is no tax deficiency that has been, or to the knowledge of the
     Company is likely to be, asserted against the Company, any of its
     subsidiaries or any of their properties or assets that would result in a
     Material Adverse Effect.

         (xxiii) Maintenance of Adequate Insurance. The Company and each of its
     subsidiaries is insured by insurers of recognized financial responsibility
     against such losses and risks and in such amounts as is reasonably prudent
     in the business in which it is engaged or proposed to engage after giving
     effect to the transactions described in the Prospectuses; and the Company
     does not have any reason to believe that it will not be able to renew its
     existing insurance coverage as and when such coverage expires or to obtain
     similar coverage from similar insurers as may be necessary to continue its
     business at a cost that would not result in a Material Adverse Effect.

         (xxiv)  Maintenance of Sufficient Internal Controls. The Company and
     its subsidiaries maintain a system of internal accounting controls
     sufficient to provide reasonable assurances that (i) transactions are
     executed in accordance with management's general or specific authorization;
     (ii) transactions are recorded as necessary to permit preparation of
     financial statements in conformity with generally accepted accounting
     principles and to maintain accountability for assets; (iii) access to
     assets is permitted only in accordance with management's general or
     specific authorization; and (iv) the recorded accountability for assets is
     compared with existing assets at reasonable intervals and appropriate
     action is taken with respect to any differences.

         (xxv)   Compliance with Laws. To the best of the Company's knowledge,
     neither the Company nor any employee or agent of the Company has made any
     payment of funds of the Company or received or retained any funds in
     violation of any law, rule or regulation, including, without limitation,
     the Foreign Corrupt Practices Act.

         (xxvi)  Government Regulations. The Company and its subsidiaries have
     complied with all applicable federal, state and local laws, rules and
     regulations (collectively, "Government Regulations") governing the
     Company's business (including, without limitation, those applicable to
     customers of the Company or any of its subsidiaries with which the Company
     or any of its subsidiaries, as the case may be, are obligated to comply),
     except where the failure


                                      -10-

<PAGE>   15

     to so comply would not have a Material Adverse Effect; and neither the
     Company nor any of its subsidiaries has received any notice of proceedings
     relating to the violations of such Government Regulations which, singly or
     in the aggregate, if the subject of an unfavorable decision, ruling or
     finding, would result in a Material Adverse Effect.

     (b) Officer's Certificates. Any certificate signed by any officer of the
Company or any of its subsidiaries delivered to the Global Coordinator, the
International Managers or to counsel for the U.S. Underwriters and the
International Managers shall be deemed a representation and warranty by the
Company to each U.S. Underwriter and each International Manager as to the
matters covered thereby.

     SECTION 2. Sale and Delivery to International Managers; Closing.

     (a) Initial International Securities. On the basis of the representations
and warranties herein contained and subject to the terms and conditions herein
set forth, the Company agrees to sell to each International Manager, severally
and not jointly, and each International Manager, severally and not jointly,
agrees to purchase from the Company, at the price per share set forth in
Schedule B, that proportion of the total number of Initial International
Securities set forth in Schedule B, which the number of Initial International
Securities set forth in Schedule A opposite the name of such International
Manager, plus any additional number of Initial International Securities which
such International Manager may become obligated to purchase pursuant to the
provisions of Section 10 hereof, bears to the total number of Initial
International Securities, subject, in each case, to such adjustments among the
International Managers as the Lead Managers in their sole discretion shall make
to eliminate any sales or purchases of fractional securities.

     (b) International Option Securities. In addition, on the basis of the
representations and warranties herein contained and subject to the terms and
conditions herein set forth, the Company hereby grants an option to the
International Managers, severally and not jointly, to purchase up to an
additional 75,000 shares of Common Stock, as set forth in Schedule B, at the
price per share set forth in Schedule C, less an amount per share equal to any
dividends or distributions declared by the Company and payable on the Initial
International Securities but not payable on the International Option Securities.
The option hereby granted will expire 30 days after the date hereof and may be
exercised in whole or in part from time to time only for the purpose of covering
over-allotments which may be made in connection with the offering and
distribution of the Initial International Securities upon notice by the Global
Coordinator to the Company setting forth the number of International Option
Securities as to which the several International Managers are then exercising
the option and the time and date of payment and delivery for such International
Option Securities. Any such time and date of delivery (a "Date of Delivery")
shall be determined by the Global Coordinator, but shall not be earlier than two
nor later than seven full business days after the exercise of said option, nor
in any event prior to the Closing Time, as hereinafter defined. If the option is
exercised as to all or any portion of the International Option Securities, each
of the International Managers, acting severally and not jointly, will purchase,
that proportion of the total number of International Option Securities then
being purchased which the number of Initial International Securities set forth
in Schedule A opposite the name of such International Manager


                                      -11-

<PAGE>   16

bears to the total number of Initial International Securities, and the Company
shall sell that proportion of the total number of International Option
Securities then being sold which the number of Initial International Securities
set forth in Schedule B opposite the name of the Company bears to the total
number of Initial International Securities, subject in each case to such
adjustments as the Global Coordinator in its discretion shall make to eliminate
any sales or purchases of fractional shares.

     (c) Payment. Payment of the purchase price for, and delivery of
certificates for, the Initial International Securities shall be made at the
offices of Mayer Brown & Platt, 190 South LaSalle Street, Chicago, Illinois, or
at such other place as shall be agreed upon by the Global Coordinator and the
Company, at 9:00 A.M. (Eastern time) on the third (fourth, if the pricing occurs
after 4:30 P.M. (Eastern time) on any given day) business day after the date
hereof (unless postponed in accordance with the provisions of Section 10), or
such other time not later than ten business days after such date as shall be
agreed upon by the Global Coordinator and the Company (such time and date of
payment and delivery being herein called "Closing Time").

     In addition, in the event that any or all of the International Option
Securities are purchased by the International Managers, payment of the purchase
price for, and delivery of certificates for, such Option Securities shall be
made at the above-mentioned offices, or at such other place as shall be agreed
upon by the Global Coordinator and the Company, on each Date of Delivery as
specified in the notice from the Global Coordinator to the Company.

     Payment shall be made to the Company by wire transfer of immediately
available funds to bank accounts designated by the Company against delivery to
the Lead Managers for the respective accounts of the International Managers of
certificates for the International Securities to be purchased by them. It is
understood that each International Manager has authorized the Lead Managers, for
its account, to accept delivery of, receipt for, and make payment of the
purchase price for, the Initial International Securities and the International
Option Securities, if any, which it has agreed to purchase. Merrill Lynch,
individually and not as representative of the International Managers, may (but
shall not be obligated to) make payment of the purchase price for the Initial
International Securities or the International Option Securities, if any, to be
purchased by any International Manager whose funds have not been received by the
Closing Time or the relevant Date of Delivery, as the case may be, but such
payment shall not relieve such International Manager from its obligations
hereunder.

     (d) Denominations; Registration. Certificates for the Initial International
Securities and the International Option Securities, if any, shall be in such
denominations and registered in such names as the Lead Managers may request in
writing at least one full business day before the Closing Time or the relevant
Date of Delivery, as the case may be. The certificates for the Initial
International Securities and the International Option Securities, if any, will
be made available for examination and packaging by the Lead Managers in The City
of New York not later than 10:00 A.M. (Eastern time) on the business day prior
to the Closing Time or the relevant Date of Delivery, as the case may be.


                                      -12-

<PAGE>   17

     (e) Appointment of Qualified Independent Underwriter. Merrill Lynch hereby
agrees with the Company to render services as a "qualified independent
underwriter" within the meaning of Rule 2720 of the Conduct Rules of the NASD
with respect to the offering and sale of the International Securities. Merrill
Lynch, solely in its capacity as qualified independent underwriter and not
otherwise, is referred to herein as the "Independent Underwriter".

     SECTION 3. Covenants of the Company. The Company covenants with each
International Manager as follows:

     (a) Compliance with Securities Regulations and Commission Requests. The
Company, subject to Section 3(b) hereof, will comply with the requirements of
Rule 430A or Rule 434, as applicable, and will notify the Global Coordinator
immediately, and confirm the notice in writing, (i) when any post-effective
amendment to the Registration Statement shall become effective, or any
supplement to the Prospectuses or any amended Prospectuses shall have been
filed, (ii) of the receipt of any comments from the Commission, (iii) of any
request by the Commission for any amendment to the Registration Statement or any
amendment or supplement to the Prospectuses or for additional information, and
(iv) of the issuance by the Commission of any stop order suspending the
effectiveness of the Registration Statement or of any order preventing or
suspending the use of any preliminary prospectus, or of the suspension of the
qualification of the Securities for offering or sale in any jurisdiction, or of
the initiation or threatening of any proceedings for any of such purposes. The
Company will promptly effect the filings necessary pursuant to Rule 424(b) and
will take such steps as it deems necessary to ascertain promptly whether the
form of prospectus transmitted for filing under Rule 424(b) was received for
filing by the Commission and, in the event that it was not, it will promptly
file such prospectus. The Company will make every reasonable effort to prevent
the issuance of any stop order and, if any stop order is issued, to obtain the
lifting thereof at the earliest possible moment.

     (b) Filing of Amendments. The Company will give the Global Coordinator
notice of its intention to file or prepare any amendment to the Registration
Statement (including any filing under Rule 462(b)), any Term Sheet or any
amendment, supplement or revision to either the prospectus included in the
Registration Statement at the time it became effective or to the Prospectuses,
will furnish the Global Coordinator with copies of any such documents a
reasonable amount of time prior to such proposed filing or use, as the case may
be, and will not file or use any such document to which the Global Coordinator
or counsel for the International Managers shall not have given their consent,
which shall not be unreasonably withheld.

     (c) Delivery of Registration Statements. The Company has furnished or will
deliver to the Lead Managers and counsel for the International Managers, without
charge, signed copies of the Registration Statement as originally filed and of
each amendment thereto (including exhibits filed therewith or incorporated by
reference therein) and signed copies of all consents and certificates of
experts, and will also deliver to the Lead Managers, without charge, a conformed
copy of the Registration Statement as originally filed and of each amendment
thereto (without exhibits) for each of the International Managers. The copies of
the Registration Statement and each amendment thereto furnished to the
International Managers will be identical to the electronically transmitted


                                      -13-

<PAGE>   18

copies thereof filed with the Commission pursuant to EDGAR, except to the extent
permitted by Regulation S-T.

     (d) Delivery of Prospectuses. The Company has delivered to each
International Manager, without charge, as many copies of each preliminary
prospectus as such International Manager reasonably requested, and the Company
hereby consents to the use of such copies for purposes permitted by the 1933
Act. The Company will furnish to each International Manager, without charge,
during the period when the International Prospectus is required to be delivered
under the 1933 Act or the Securities Exchange Act of 1934 (the "1934 Act"), such
number of copies of the International Prospectus (as amended or supplemented) as
such International Manager may reasonably request. The International Prospectus
and any amendments or supplements thereto furnished to the International
Managers will be identical to the electronically transmitted copies thereof
filed with the Commission pursuant to EDGAR, except to the extent permitted by
Regulation S-T.

     (e) Continued Compliance with Securities Laws. The Company will comply with
the 1933 Act and the 1933 Act Regulations so as to permit the completion of the
distribution of the Securities as contemplated in this Agreement, the U.S.
Purchase Agreement and in the Prospectuses. If at any time when a prospectus is
required by the 1933 Act to be delivered in connection with sales of the
Securities, any event shall occur or condition shall exist as a result of which
it is necessary, in the opinion of counsel for the International Managers or for
the Company, to amend the Registration Statement or amend or supplement the
Prospectuses in order that the Prospectuses will not include any untrue
statements of a material fact or omit to state a material fact necessary in
order to make the statements therein not misleading in the light of the
circumstances existing at the time it is delivered to a purchaser, or if it
shall be necessary, in the opinion of such counsel, at any such time to amend
the Registration Statement or amend or supplement the Prospectuses in order to
comply with the requirements of the 1933 Act or the 1933 Act Regulations, the
Company will promptly prepare and file with the Commission, subject to Section
3(b), such amendment or supplement as may be necessary to correct such statement
or omission or to make the Registration Statement or the Prospectuses comply
with such requirements, and the Company will furnish to the International
Managers such number of copies of such amendment or supplement as the
International Managers may reasonably request.

     (f) Blue Sky Qualifications. The Company will use its best efforts, in
cooperation with the International Managers, to qualify the Securities for
offering and sale under the applicable securities laws of such states and other
jurisdictions (domestic or foreign) as the Global Coordinator may designate and
to maintain such qualifications in effect for a period as may be necessary to
complete the distribution of the Securities; provided, however, that the Company
shall not be obligated to file any general consent to service of process or to
qualify as a foreign corporation or as a dealer in securities in any
jurisdiction in which it is not so qualified or to subject itself to taxation in
respect of doing business in any jurisdiction in which it is not otherwise so
subject. In each jurisdiction in which the Securities have been so qualified,
the Company will file such statements and reports as may be required by the laws
of such jurisdiction to continue such qualification in effect for a period as
may be necessary to complete the distribution of the Securities.


                                      -14-

<PAGE>   19

     (g) Rule 158. The Company will timely file such reports pursuant to the
1934 Act as are necessary in order to make generally available to its
securityholders as soon as practicable an earnings statement for the purposes
of, and to provide the benefits contemplated by, the last paragraph of Section
11(a) of the 1933 Act.

     (h) Use of Proceeds. The Company will use the net proceeds received by it
from the sale of the Securities in the manner specified in the Prospectuses
under "Use of Proceeds."

     (i) Listing. The Company will use its best efforts to effect and maintain
the quotation of the Securities on the Nasdaq National Market and will file with
the Nasdaq National Market all documents and notices required by the Nasdaq
National Market of companies that have securities that are traded in the
over-the-counter market and quotations for which are reported by the Nasdaq
National Market.

     (j) Restriction on Sale of Securities. During a period of 180 days from the
date of the Prospectuses, the Company will not, without the prior written
consent of Merrill Lynch, Pierce, Fenner & Smith Incorporated, (i) directly or
indirectly, offer, pledge, sell, contract to sell, sell any option or contract
to purchase, purchase any option or contract to sell, grant any option, right or
warrant to purchase or otherwise transfer or dispose of any share of Common
Stock or any securities convertible into or exercisable or exchangeable for
Common Stock or file any registration statement under the 1933 Act with respect
to any of the foregoing or (ii) enter into any swap or any other agreement or
any transaction that transfers, in whole or in part, directly or indirectly, the
economic consequence of ownership of the Common Stock, whether any such swap or
transaction described in clause (i) or (ii) above is to be settled by delivery
of Common Stock or such other securities, in cash or otherwise. The foregoing
sentence shall not apply to (A) the Securities to be sold hereunder or under the
U.S. Purchase Agreement or (B) any shares of Common Stock issued by the Company
upon the exercise of an option or warrant or the conversion of a security
outstanding on the date hereof and referred to in the Prospectuses and (C)
additional option grants under existing option plans.

     (k) Reporting Requirements. The Company, during the period when the
Prospectuses are required to be delivered under the 1933 Act or the 1934 Act,
will file all documents required to be filed with the Commission pursuant to the
1934 Act within the time periods required by the 1934 Act and the rules and
regulations of the Commission thereunder.

     (l) Compliance with Rule 463. The Company will comply with the reporting
requirements of Rule 463 of the 1933 Act Regulations.

     (m) Compliance with NASD Rules. The Company hereby agrees that it will
ensure that the Reserved Securities will be restricted as required by the NASD
or the NASD rules from sale, transfer, assignment, pledge or hypothecation for a
period of three months following the date of the effectiveness of the
Registration Statement. The U.S. Underwriters will notify the Company as to
which persons will need to be so restricted. At the request of the U.S.
Underwriters, the Company


                                      -15-

<PAGE>   20

will direct the transfer agent to place a stop transfer restriction upon such
securities for such period of time. Should the Company release, or seek to
release, from such restrictions any of the Reserved Securities, the Company
agrees to reimburse the U.S. Underwriters for any reasonable expenses including,
without limitation, legal expenses they incur in connection with such release.

     SECTION 4. Payment of Expenses.

     (a) Expenses. The Company will pay or cause to be paid all expenses
incident to the performance of its obligations under this Agreement, including
(i) the preparation, printing and filing of the Registration Statement
(including financial statements and exhibits) as originally filed and of each
amendment thereto, (ii) the preparation, printing and delivery to the
Underwriters of this Agreement, any Agreement among Underwriters and such other
documents as may be required in connection with the offering, purchase, sale,
issuance or delivery of the Securities, (iii) the preparation, issuance and
delivery of the certificates for the Securities to the Underwriters, including
any stock or other transfer taxes and any stamp or other duties payable upon the
sale, issuance or delivery of the Securities to the Underwriters, (iv) the fees
and disbursements of the Company's counsel, accountants and other advisors, (v)
the qualification of the Securities under securities laws in accordance with the
provisions of Section 3(f) hereof, including filing fees and the reasonable fees
and disbursements of counsel for the Underwriters in connection therewith and in
connection with the preparation, printing and delivery of the Blue Sky Survey
and any supplement thereto, (vi) the printing and delivery to the Underwriters
of copies of each preliminary prospectus, any Term Sheets and of the
Prospectuses and any amendments or supplements thereto, (vii) the fees and
expenses of any transfer agent or registrar for the Securities, (viii) the
filing fees incident to, and the reasonable fees and disbursements of counsel to
the Underwriters in connection with, the review by the NASD of the terms of the
sale of the Securities, (ix) the fees and expenses incurred in connection with
the inclusion of the Securities in the Nasdaq National Market, and (x) all costs
and expenses of the U.S. Underwriters, including the fees and disbursements of
counsel for the U.S. Underwriters, in connection with matters related to the
Reserved Securities which are designated by the Company for sale to employees
and others having a business relationship with the Company. The aggregate amount
of expenses for fees and disbursements of counsel for the Underwriters pursuant
to subsections (v), (viii) and (x) above, for which the Company shall be
responsible shall not exceed $15,000. Other than as set forth above, the U.S.
Underwriters shall pay their own costs and expenses incident to the performance
of their obligations under this Agreement.

     (b) Termination of Agreement. If this Agreement is terminated by the Lead
Managers in accordance with the provisions of Section 5, Section 9(a)(i) or
Section 11 hereof, the Company shall reimburse the International Managers for
all of their out-of-pocket expenses, including the reasonable fees and
disbursements of counsel for the International Managers.

     SECTION 5. Conditions of International Managers' Obligations. The
obligations of the several International Managers hereunder are subject to the
accuracy of the representations and warranties of the Company contained in
Section 1 hereof or in certificates of any officer of the Company or any
subsidiary of the Company delivered pursuant to the provisions hereof, to the
performance by the Company of its covenants and other obligations hereunder, and
to the following further conditions:


                                      -16-

<PAGE>   21

     (a) Effectiveness of Registration Statement. The Registration Statement,
including any Rule 462(b) Registration Statement, has become effective and at
Closing Time no stop order suspending the effectiveness of the Registration
Statement shall have been issued under the 1933 Act or proceedings therefor
initiated or threatened by the Commission, and any request on the part of the
Commission for additional information shall have been complied with to the
reasonable satisfaction of counsel to the International Managers. A prospectus
containing the Rule 430A Information shall have been filed with the Commission
in accordance with Rule 424(b) (or a post-effective amendment providing such
information shall have been filed and declared effective in accordance with the
requirements of Rule 430A) or, if the Company has elected to rely upon Rule 434,
a Term Sheet shall have been filed with the Commission in accordance with Rule
424(b).

     (b) Opinion of Counsel for Company. At Closing Time, the Lead Managers
shall have received the favorable opinion, dated as of Closing Time, of Holland
& Knight LLP, counsel for the Company, in form and substance satisfactory to
counsel for the International Managers, together with signed or reproduced
copies of such letter for each of the other International Managers to the effect
set forth in Exhibit A hereto and to such further effect as counsel to the
International Managers may reasonably request. In giving such opinion such
counsel may rely, as to all matters governed by jurisdictions other than Florida
law and the federal law of the United States, upon the opinions of other counsel
satisfactory to the Lead Managers. Such counsel may also state that, insofar as
such opinion involves factual matters, they have relied upon, to the extent they
deem proper, certificates of officers of the Company and its subsidiaries and
certificates of public officials.

     (c) Opinion of Counsel for the International Managers. At Closing Time, the
Lead Managers shall have received the favorable opinion, dated as of Closing
Time, of Mayer, Brown & Platt, counsel for the International Managers, together
with signed or reproduced copies of such letter for each of the other
International Managers with respect to the matters set forth in clauses (i)
(solely as to the valid existence and good standing of the Company), (ii), (v),
(vi) (solely as to preemptive or other similar rights arising by operation of
law or under the charter or by-laws of the Company), (viii) through (x),
inclusive, (xii), (xiv) (solely as to the information in the Prospectus under
"Description of Capital Stock--Common Stock") and the penultimate paragraph of
Exhibit A hereto. In giving such opinion such counsel may rely, as to all
matters governed by the laws of jurisdictions other than the law of the State of
New York, the federal law of the United States and the General Corporation Law
of the State of Delaware, upon the opinions of counsel satisfactory to the Lead
Managers. Such counsel may also state that, insofar as such opinion involves
factual matters, they have relied, to the extent they deem proper, upon
certificates of officers of the Company and its subsidiaries and certificates of
public officials.

     (d) Officers' Certificate. At Closing Time, there shall not have been,
since the date hereof or since the respective dates as of which information is
given in the Prospectuses, any material adverse change in the condition,
financial or otherwise, or in the earnings, business affairs or business
prospects of the Company or any of its subsidiaries whether or not arising in
the ordinary course of business, and the Lead Managers shall have received a
certificate of the President or a Vice President of the Company and of the chief
financial or chief accounting officer of the Company,


                                      -17-

<PAGE>   22

dated as of Closing Time, to the effect that (i) there has been no such material
adverse change, (ii) the representations and warranties in Section 1(a) hereof
are true and correct with the same force and effect as though expressly made at
and as of Closing Time, (iii) the Company has complied with all agreements and
satisfied all conditions on its part to be performed or satisfied at or prior to
Closing Time, and (iv) no stop order suspending the effectiveness of the
Registration Statement has been issued and no proceedings for that purpose have
been instituted or are pending or are contemplated by the Commission.

     (e) Accountants' Comfort Letter. At the time of the execution of this
Agreement, the Lead Managers shall have received from each of Arthur Andersen
LLP, Ernst & Young, Pricewaterhouse Coopers LLP and Deloitte & Touche a letter
dated such date, in form and substance satisfactory to the Lead Managers,
together with signed or reproduced copies of such letter for each of the other
International Managers to the effect set forth in Annex A hereto and otherwise
containing statements and information of the type ordinarily included in
accountants' "comfort letters" to underwriters with respect to the financial
statements and certain financial information contained in the Registration
Statement and the Prospectuses.

     (f) Bring-down Comfort Letter. At Closing Time, the Lead Managers shall
have received from Arthur Andersen LLP, Ernst & Young, Pricewaterhouse Coopers
LLP and Deloitte & Touche a letter, dated as of Closing Time, to the effect that
they reaffirm the statements made in the letter furnished pursuant to subsection
(e) of this Section, except that the specified date referred to shall be a date
not more than three business days prior to Closing Time.

     (g) Approval of Listing. At Closing Time, the Securities shall have been
approved for inclusion in the Nasdaq National Market, subject only to official
notice of issuance.

     (h) No Objection. The NASD shall have confirmed that it has not raised any
objection with respect to the fairness and reasonableness of the underwriting
terms and arrangements.

     (i) Lock-up Agreements. At the date of this Agreement, the Lead Managers
shall have received an agreement substantially in the form of Exhibit B hereto
signed by the persons listed on Schedule C hereto.

     (j) Purchase of Initial U.S. Securities. Contemporaneously with the
purchase by the International Managers of the Initial International Securities
under this Agreement, the U.S. Underwriters shall have purchased the Initial
U.S. Securities under the U.S. Purchase Agreement.

     (k) Conditions to Purchase of International Option Securities. In the event
that the International Managers exercise their option provided in Section 2(b)
hereof to purchase all or any portion of the International Option Securities,
the representations and warranties of the Company contained herein and the
statements in any certificates furnished by the Company, any subsidiary of the
Company hereunder shall be true and correct as of each Date of Delivery and, at
the relevant Date of Delivery, the Lead Managers shall have received:


                                      -18-

<PAGE>   23

         (i)   Officers' Certificate. A certificate, dated such Date of
     Delivery, of the President or a Vice President of the Company and of the
     chief financial or chief accounting officer of the Company confirming that
     the certificate delivered at the Closing Time pursuant to Section 5(d)
     hereof remains true and correct as of such Date of Delivery.

         (ii)  Opinion of Counsel for Company. The favorable opinion of Holland
     & Knight LLP, counsel for the Company, in form and substance satisfactory
     to counsel for the International Managers, dated such Date of Delivery,
     relating to the International Option Securities to be purchased on such
     Date of Delivery and otherwise to the same effect as the opinion required
     by Section 5(b) hereof.

         (iii) Opinion of Counsel for the International Managers. The favorable
     opinion of Mayer, Brown & Platt, counsel for the International Managers,
     dated such Date of Delivery, relating to the International Option
     Securities to be purchased on such Date of Delivery and otherwise to the
     same effect as the opinion required by Section 5(d) hereof.

         (iv)  Bring-down Comfort Letter. A letter from Arthur Andersen LLP,
     Ernst & Young, Pricewaterhouse Coopers LLP and Deloitte & Touche, in form
     and substance satisfactory to the Lead Managers and dated such Date of
     Delivery, substantially in the same form and substance as the letter
     furnished to the Lead Managers pursuant to Section 5(e) hereof, except that
     the "specified date" in the letter furnished pursuant to this paragraph
     shall be a date not more than five days prior to such Date of Delivery.

     (l) Additional Documents. At Closing Time and at each Date of Delivery,
counsel for the International Managers shall have been furnished with such
documents and opinions as they may reasonably require for the purpose of
enabling them to pass upon the issuance and sale of the Securities as herein
contemplated, or in order to evidence the accuracy of any of the representations
or warranties, or the fulfillment of any of the conditions, herein contained;
and all proceedings taken by the Company in connection with the issuance and
sale of the Securities as herein contemplated shall be reasonably satisfactory
in form and substance to the Lead Managers and counsel for the International
Managers.

     (m) Termination of Agreement. If any condition specified in this Section
shall not have been fulfilled when and as required to be fulfilled, this
Agreement, or, in the case of any condition to the purchase of International
Option Securities on a Date of Delivery which is after the Closing Time, the
obligations of the several International Managers to purchase the relevant
International Option Securities, may be terminated by the Lead Managers by
notice to the Company at any time at or prior to Closing Time or such Date of
Delivery, as the case may be, and such termination shall be without liability of
any party to any other party except as provided in Section 4 and except that
Sections 1, 6, 7 and 8 shall survive any such termination and remain in full
force and effect.


                                      -19-

<PAGE>   24

     SECTION 6. Indemnification.

     (a) Indemnification of International Managers. (1) The Company agrees to
indemnify and hold harmless each International Manager and each person, if any,
who controls any International Manager within the meaning of Section 15 of the
1933 Act or Section 20 of the 1934 Act to the extent and in the manner set forth
in clauses (i), (ii) and (iii) below and in Section 6(a)(2).

         (i)   against any and all loss, liability, claim, damage and expense
     whatsoever, as incurred, arising out of any untrue statement or alleged
     untrue statement of a material fact contained in the Registration Statement
     (or any amendment thereto), including the Rule 430A Information and the
     Rule 434 Information, if applicable, or the omission or alleged omission
     therefrom of a material fact required to be stated therein or necessary to
     make the statements therein not misleading or arising out of any untrue
     statement or alleged untrue statement of a material fact included in any
     preliminary prospectus or the Prospectuses (or any amendment or supplement
     thereto), or the omission or alleged omission therefrom of a material fact
     necessary in order to make the statements therein, in the light of the
     circumstances under which they were made, not misleading;

         (ii)  against any and all loss, liability, claim, damage and expense
     whatsoever, as incurred, to the extent of the aggregate amount paid in
     settlement of any litigation, or any investigation or proceeding by any
     governmental agency or body, commenced or threatened, or of any claim
     whatsoever based upon any such untrue statement or omission, or any such
     alleged untrue statement or omission; provided that (subject to Section
     6(d) below) any such settlement is effected with the written consent of the
     Company; and

         (iii) against any and all expense whatsoever, as incurred (including
     the fees and disbursements of counsel chosen by Merrill Lynch), reasonably
     incurred in investigating, preparing or defending against any litigation,
     or any investigation or proceeding by any governmental agency or body,
     commenced or threatened, or any claim whatsoever based upon any such untrue
     statement or omission, or any such alleged untrue statement or omission, to
     the extent that any such expense is not paid under (i) or (ii) above;

provided, however, that (i) this indemnity agreement shall not apply to any
loss, liability, claim, damage or expense to the extent arising out of any
untrue statement or omission or alleged untrue statement or omission made in
reliance upon and in conformity with written information furnished to the
Company by any International Manager through the Lead Managers expressly for use
in the Registration Statement (or any amendment thereto), including the Rule
430A Information and the Rule 434 Information, if applicable, or any preliminary
prospectus or the International Prospectus (or any amendment or supplement
thereto); and provided further that the Company will not be liable to any
International Manager with respect to any preliminary International prospectus
to the extent that the Company shall sustain the burden of proving that any such
loss, liability, claim, damage or expense resulted from the fact that any such
International Manager, in contravention of a requirement of this Agreement or
applicable law, sold Securities to a person to whom such International Manager
failed to send or give, at or prior to the Closing Date, a copy of the


                                      -20-

<PAGE>   25

International Prospectus, as then amended or supplemented if: (i) the Company
has previously furnished copies thereof (sufficiently in advance of the Closing
Date to allow for distribution by the Closing Date) to the International
Managers and the loss, liability, claim, damage or expense of such International
Manager resulted from an untrue statement or omission of a material fact
contained in or omitted from the preliminary International prospectus which was
corrected in the International Prospectus as, if applicable, amended or
supplement prior to the Closing Date and such International Prospectus was
required by law to be delivered at or prior to the written confirmation of sale
to such person and (ii) such failure to give or send such International
Prospectus by the Closing Date to the party or parties asserting such loss,
liability, claim, damage or expenses would have constituted a defense to the
claim asserted by such person.

     (2) In addition to and without limitation of the Company's obligation to
indemnify Merrill Lynch as an Underwriter, the Company agrees to indemnify and
hold harmless the Independent Underwriter and each person, if any, who controls
the Independent Underwriter within the meaning of Section 15 of the 1933 Act or
Section 20 of the 1934 Act, from and against any and all loss, liability, claim,
damage and expense whatsoever, as incurred, incurred as a result of the
Independent Underwriter's participation as a "qualified independent underwriter"
within the meaning of Rule 2720 of the Conduct Rules of the NASD in connection
with the offering of the Securities.

     (b) Indemnification of Company and Directors and Officers. Each
International Manager severally agrees to indemnify and hold harmless the
Company, its directors, each of its officers who signed the Registration
Statement, and each person, if any, who controls the Company within the meaning
of Section 15 of the 1933 Act or Section 20 of the 1934 Act against any and all
loss, liability, claim, damage and expense described in the indemnity contained
in subsection (a)(1) of this Section, as incurred, but only with respect to
untrue statements or omissions, or alleged untrue statements or omissions, made
in the Registration Statement (or any amendment thereto), including the Rule
430A Information and the Rule 434 Information, if applicable, or any preliminary
International prospectus or the International Prospectus (or any amendment or
supplement thereto) in reliance upon and in conformity with written information
furnished to the Company by such International Manager through the Lead Managers
expressly for use in the Registration Statement (or any amendment thereto) or
such preliminary prospectus or the International Prospectus (or any amendment or
supplement thereto).

     (c) Actions against Parties; Notification. Each indemnified party shall
give notice as promptly as reasonably practicable to each indemnifying party of
any action commenced against it in respect of which indemnity may be sought
hereunder, but failure to so notify an indemnifying party shall not relieve such
indemnifying party from any liability hereunder to the extent it is not
materially prejudiced as a result thereof and in any event shall not relieve it
from any liability which it may have otherwise than on account of this indemnity
agreement. In the case of parties indemnified pursuant to Section 6(a)(1) above,
counsel to the indemnified parties shall be selected by Merrill Lynch; in the
case of parties indemnified pursuant to Section 6(a)(2) above, counsel to the
indemnified parties shall be selected by the Independent Underwriter; and, in
the case of parties indemnified pursuant to Section 6(b) above, counsel to the
indemnified parties shall be selected by the Company. An indemnifying party may
participate at its own expense in the defense of any such


                                      -21-

<PAGE>   26

action; provided, however, that counsel to the indemnifying party shall not
(except with the consent of the indemnified party) also be counsel to the
indemnified party. In no event shall the indemnifying parties be liable for fees
and expenses of more than one counsel (in addition to any local counsel)
separate from their own counsel for all indemnified parties in connection with
any one action or separate but similar or related actions in the same
jurisdiction arising out of the same general allegations or circumstances;
provided, that, if indemnity is sought pursuant to Section 6(a)(2), then, in
addition to the fees and expenses of such counsel for the indemnified parties,
the indemnifying party shall be liable for the reasonable fees and expenses of
not more than one counsel (in addition to any local counsel) separate from its
own counsel and that of the other indemnified parties for the Independent
Underwriter in its capacity as a "qualified independent underwriter" and all
persons, if any, who control the Independent Underwriter within the meaning of
Section 15 of the 1933 Act or Section 20 of 1934 Act in connection with any one
action or separate but similar or related actions in the same jurisdiction
arising out of the same general allegations or circumstances if, in the
reasonable judgment of the Independent Underwriter, there may exist a conflict
of interest between the Independent Underwriter and the other indemnified
parties. Any such separate counsel for the Independent Underwriter and such
control persons of the Independent Underwriter shall be designated in writing by
the Independent Underwriter. No indemnifying party shall, without the prior
written consent of the indemnified parties, settle or compromise or consent to
the entry of any judgment with respect to any litigation, or any investigation
or proceeding by any governmental agency or body, commenced or threatened, or
any claim whatsoever in respect of which indemnification or contribution could
be sought under this Section 6 or Section 7 hereof (whether or not the
indemnified parties are actual or potential parties thereto), unless such
settlement, compromise or consent (i) includes an unconditional release of each
indemnified party from all liability arising out of such litigation,
investigation, proceeding or claim and (ii) does not include a statement as to
or an admission of fault, culpability or a failure to act by or on behalf of any
indemnified party.

     (d) Settlement without Consent if Failure to Reimburse. If at any time an
indemnified party shall have requested an indemnifying party to reimburse the
indemnified party for fees and expenses of counsel, such indemnifying party
agrees that it shall be liable for any settlement of the nature contemplated by
Section 6(a)(1)(ii) effected without its written consent if (i) such settlement
is entered into more than 45 days after receipt by such indemnifying party of
the aforesaid request, (ii) such indemnifying party shall have received notice
of the terms of such settlement at least 30 days prior to such settlement being
entered into and (iii) such indemnifying party shall not have reimbursed such
indemnified party in accordance with such request prior to the date of such
settlement.

     (e) Indemnification for Reserved Securities. In connection with the offer
and sale of the Reserved Securities, the Company agrees to indemnify and hold
harmless the International Managers from and against any and all losses,
expenses and liabilities incurred by them as a result of (i) the failure of the
designated employees or other persons to pay for and accept delivery of shares
which, immediately following the effectiveness of the Registration Statement,
were subject to a properly confirmed agreement of purchase and (ii) the
violation of any securities laws of foreign jurisdictions where Reserved
Securities have been offered.


                                      -22-
<PAGE>   27
     SECTION 7. Contribution. If the indemnification provided for in Section 6
hereof is for any reason unavailable to or insufficient to hold harmless an
indemnified party in respect of any losses, liabilities, claims, damages or
expenses referred to therein, then each indemnifying party shall contribute to
the aggregate amount of such losses, liabilities, claims, damages and expenses
incurred by such indemnified party, as incurred, (i) in such proportion as is
appropriate to reflect the relative benefits received by the Company on the one
hand and the International Managers on the other hand from the offering of the
International Securities pursuant to this Agreement or (ii) if the allocation
provided by clause (i) is not permitted by applicable law, in such proportion as
is appropriate to reflect not only the relative benefits referred to in clause
(i) above but also the relative fault of the Company on the one hand and of the
International Managers on the other hand in connection with the statements or
omissions which resulted in such losses, liabilities, claims, damages or
expenses, as well as any other relevant equitable considerations.

     The relative benefits received by the Company on the one hand and the
International Managers on the other hand in connection with the offering of the
International Securities pursuant to this Agreement shall be deemed to be in the
same respective proportions as the total net proceeds from the offering of the
International Securities pursuant to this Agreement (before deducting expenses)
received by the Company and the total underwriting discount received by the
International Managers, in each case as set forth on the cover of the
International Prospectus, or, if Rule 434 is used, the corresponding location on
the Term Sheet, bear to the aggregate initial public offering price of the
International Securities as set forth on such cover.

     The relative fault of the Company on the one hand and the International
Managers on the other hand shall be determined by reference to, among other
things, whether any such untrue or alleged untrue statement of a material fact
or omission or alleged omission to state a material fact relates to information
supplied by the Company or by the International Managers and the parties'
relative intent, knowledge, access to information and opportunity to correct or
prevent such statement or omission.

     The Company and the International Managers agree that Merrill Lynch will
not receive any additional benefits hereunder for serving as the Independent
Underwriter in connection with the offering and sale of the Securities.

     The Company and the International Managers agree that it would not be just
and equitable if contribution pursuant to this Section 7 were determined by pro
rata allocation (even if the International Managers were treated as one entity
for such purpose) or by any other method of allocation which does not take
account of the equitable considerations referred to above in this Section 7. The
aggregate amount of losses, liabilities, claims, damages and expenses incurred
by an indemnified party and referred to above in this Section 7 shall be deemed
to include any legal or other expenses reasonably incurred by such indemnified
party in investigating, preparing or defending against any litigation, or any
investigation or proceeding by any governmental agency or body, commenced or
threatened, or any claim whatsoever based upon any such untrue or alleged untrue
statement or omission or alleged omission.


                                      -23-


<PAGE>   28



     Notwithstanding the provisions of this Section 7, no International Manager
shall be required to contribute any amount in excess of the amount by which the
total price at which the International Securities underwritten by it and
distributed to the public were offered to the public exceeds the amount of any
damages which such International Manager has otherwise been required to pay by
reason of any such untrue or alleged untrue statement or omission or alleged
omission.

     No person guilty of fraudulent misrepresentation (within the meaning of
Section 11(f) of the 1933 Act) shall be entitled to contribution from any person
who was not guilty of such fraudulent misrepresentation.

     For purposes of this Section 7, each person, if any, who controls an
International Manager within the meaning of Section 15 of the 1933 Act or
Section 20 of the 1934 Act shall have the same rights to contribution as such
International Manager, and each director of the Company, each officer of the
Company who signed the Registration Statement, and each person, if any, who
controls the Company within the meaning of Section 15 of the 1933 Act or Section
20 of the 1934 Act shall have the same rights to contribution as the Company.
The International Managers' respective obligations to contribute pursuant to
this Section 7 are several in proportion to the number of Initial International
Securities set forth opposite their respective names in Schedule A hereto and
not joint.

     SECTION 8. Representations, Warranties and Agreements to Survive Delivery.
All representations, warranties and agreements contained in this Agreement or in
certificates of officers of the Company or any of its subsidiaries submitted
pursuant hereto, shall remain operative and in full force and effect, regardless
of any investigation made by or on behalf of any International Manager or
controlling person, or by or on behalf of the Company and shall survive delivery
of the Securities to the International Managers.

     SECTION 9.  Termination of Agreement.

     (a) Termination; General. The Lead Managers may terminate this Agreement,
by notice to the Company at any time at or prior to Closing Time (i) if there
has been, since the time of execution of this Agreement or since the respective
dates as of which information is given in the International Prospectus, any
material adverse change in the condition, financial or otherwise, or in the
earnings, business affairs or business prospects of the Company or any of its
subsidiaries, whether or not arising in the ordinary course of business, or (ii)
if there has occurred any material adverse change in the financial markets in
the United States or the international financial markets, any outbreak of
hostilities or escalation thereof or other calamity or crisis or any change or
development involving a prospective change in national or international
political, financial or economic conditions, in each case the effect of which is
such as to make it, in the judgment of the Lead Managers, impracticable to
market the Securities or to enforce contracts for the sale of the Securities, or
(iii) if trading in any securities of the Company or of Sykes Enterprises
Incorporated or HealthPlan Services Corporation has been suspended or materially
limited by the Commission, the New York Stock Exchange or the Nasdaq National
Market, or if trading generally on the American Stock Exchange or the New York
Stock Exchange or in the Nasdaq National Market has been suspended or materially
limited, or minimum or maximum prices for trading have been fixed, or maximum
ranges for prices have been


                                      -24-


<PAGE>   29



required, by any of said exchanges or by such system or by order of the
Commission, the NASD or any other governmental authority, or (iv) if a banking
moratorium has been declared by Federal, New York or Florida authorities.

     (b) Liabilities. If this Agreement is terminated pursuant to this Section,
such termination shall be without liability of any party to any other party
except as provided in Section 4 hereof, and provided further that Sections 1, 6,
7 and 8 shall survive such termination and remain in full force and effect.

     SECTION 10. Default by One or More of the International Managers. If one or
more of the International Managers shall fail at Closing Time or a Date of
Delivery to purchase the International Securities which it or they are obligated
to purchase under this Agreement (the "Defaulted Securities"), the Lead Managers
shall have the right, within 24 hours thereafter, to make arrangements for one
or more of the non-defaulting International Managers, or any other underwriters,
to purchase all, but not less than all, of the Defaulted Securities in such
amounts as may be agreed upon and upon the terms herein set forth. If, however,
the Lead Managers shall not have completed such arrangements within such 24-hour
period, then:

     (a) if the number of Defaulted Securities does not exceed 10% of the number
of International Securities to be purchased on such date, each of the
non-defaulting International Managers shall be obligated, severally and not
jointly, to purchase the full amount thereof in the proportions that their
respective underwriting obligations hereunder bear to the underwriting
obligations of all non-defaulting International Managers, or

     (b) if the number of Defaulted Securities exceeds 10% of the number of
International Securities to be purchased on such date, this Agreement or, with
respect to any Date of Delivery which occurs after the Closing Time, the
obligation of the International Managers to purchase and of the Company to sell
the International Option Securities to be purchased and sold on such Date of
Delivery shall terminate without liability on the part of any non-defaulting
International Manager.

     No action taken pursuant to this Section shall relieve any defaulting
International Manager from liability in respect of its default.

     In the event of any such default which does not result in a termination of
this Agreement or, in the case of a Date of Delivery which is after the Closing
Time, which does not result in a termination of the obligation of the
International Managers to purchase and the Company to sell the relevant
International Option Securities, as the case may be, either the (i) Lead
Managers or (ii) the Company shall have the right to postpone Closing Time or
the relevant Date of Delivery, as the case may be, for a period not exceeding
seven days in order to effect any required changes in the Registration Statement
or Prospectuses or in any other documents or arrangements. As used herein, the
term "International Manager" includes any person substituted for an
International Manager under this Section 10.


                                      -25-


<PAGE>   30



     SECTION 11. Default by the Company. If the Company shall fail at Closing
Time or at the Date of Delivery to sell the number of International Securities
that it is obligated to sell hereunder, then this Agreement shall terminate
without any liability on the part of any nondefaulting party; provided, however,
that the provisions of Sections 1, 4, 6, 7 and 8 shall remain in full force and
effect. No action taken pursuant to this Section shall relieve the Company from
liability, if any, in respect of such default.

     SECTION 12. Notices. All notices and other communications hereunder shall
be in writing and shall be deemed to have been duly given if mailed or
transmitted by any standard form of telecommunication. Notices to the
International Managers shall be directed to the Lead Managers at North Tower,
World Financial Center, New York, New York 10281-1201, attention of
______________________; and notices to the Company shall be directed to it at
11405 Bluegrass Parkway, Louisville, Kentucky 40299, attention of David E.
Garner.

     SECTION 13. Parties. This Agreement shall inure to the benefit of and be
binding upon the International Managers and the Company and their respective
successors. Nothing expressed or mentioned in this Agreement is intended or
shall be construed to give any person, firm or corporation, other than the
International Managers and the Company and their respective successors and the
controlling persons and officers and directors referred to in Sections 6 and 7
and their heirs and legal representatives, any legal or equitable right, remedy
or claim under or in respect of this Agreement or any provision herein
contained. This Agreement and all conditions and provisions hereof are intended
to be for the sole and exclusive benefit of the International Managers and the
Company and their respective successors, and said controlling persons and
officers and directors and their heirs and legal representatives, and for the
benefit of no other person, firm or corporation. No purchaser of Securities from
any International Manager shall be deemed to be a successor by reason merely of
such purchase.

     SECTION 14.  GOVERNING LAW AND TIME.  THIS AGREEMENT SHALL BE
GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE
OF NEW YORK.  EXCEPT AS OTHERWISE SET FORTH HEREIN, SPECIFIED TIMES OF
DAY REFER TO NEW YORK CITY TIME.

     SECTION 15. Effect of Headings. The Article and Section headings herein and
the Table of Contents are for convenience only and shall not affect the
construction hereof.


                                      -26-


<PAGE>   31



     If the foregoing is in accordance with your understanding of our agreement,
please sign and return to the Company a counterpart hereof, whereupon this
instrument, along with all counterparts, will become a binding agreement among
the International Managers and the Company in accordance with its terms.


                                    Very truly yours,

                                    SYKES HEALTHPLAN SERVICES, INC.



                                    By:
                                       ----------------------------------------
                                       David E. Garner
                                       Title:  President and Chief Executive
                                                 Officer





                                      -27-

<PAGE>   32





CONFIRMED AND ACCEPTED, 
as of the date first above written:


MERRILL LYNCH INTERNATIONAL
ING BARING FURMAN SELZ LLC
NATIONSBANC MONTGOMERY SECURITIES LLC
RAYMOND JAMES & ASSOCIATES, INC.

By: MERRILL LYNCH INTERNATIONAL



By
  -------------------------------------
      Authorized Signatory


For themselves and as Lead Managers of the other International Managers named in
Schedule A hereto.



                                      -28-


<PAGE>   33



                                   SCHEDULE A



<TABLE>
<CAPTION>
     Name of International Manager                                                           Number of
     -----------------------------                                                           Initial U.S.
                                                                                             Securities
                                                                                             ------------
<S>                                                                                          <C>
Merrill Lynch International................................................................
ING Baring Furman Selz LLC.................................................................
NationsBanc Montgomery Securities LLC......................................................
Raymond James & Associates, Inc............................................................



Total......................................................................................    500,000
                                                                                               =======
</TABLE>



                                      -29-


<PAGE>   34



                                   SCHEDULE B

                         SYKES HEALTHPLAN SERVICES, INC.
                         500,000 Shares of Common Stock
                           (Par Value $.01 Per Share)







1.   The initial public offering price per share for the Securities, determined
     as provided in said Section 2, shall be $_______________.

2.   The purchase price per share for the International Securities to be paid by
     the several International Managers shall be $____________, being an amount
     equal to the initial public offering price set forth above less $_________
     per share; provided that the purchase price per share for any International
     Option Securities purchased upon the exercise of the over-allotment option
     described in Section 2(b) shall be reduced by an amount per share equal to
     any dividends or distributions declared by the Company and payable on the
     Initial International Securities but not payable on the International
     Option Securities.



                                      -30-


<PAGE>   35



                                  [SCHEDULE C]

                [LIST OF PERSONS AND ENTITIES SUBJECT TO LOCK-UP]


Sykes Enterprises, Inc.

HealthPlan Services Corporation

David E. Garner

James K. Murray, III

John D. Gannett, Jr.

Owen McKenna

Stephen K. Holland, M.D.

Donald K. Kelly, M.D.

Suzanne D. Kelly

Michael C. Peerboom

Christine L. Beckler

William L. Bennett

Linda McClintock-Greco, M.D.

James K. Murray, Jr.



                                      -31-


<PAGE>   36



                                                                      Exhibit A



                      FORM OF OPINION OF COMPANY'S COUNSEL
                           TO BE DELIVERED PURSUANT TO
                                  SECTION 5(b)


(i)      The Company has been duly incorporated and has active status under the
         laws of the State of Florida.

(ii)     The Company has corporate power and corporate authority to own, lease
         and operate its properties and to conduct its business as described in
         the Prospectuses and to enter into and perform its obligations under
         the U.S. Purchase Agreement and the International Purchase Agreement.

(iii)    The Company, based solely upon a review of good standing certificates,
         is duly qualified as a foreign corporation to transact business and is
         in good standing or has active status in each jurisdiction in which
         such qualification is required, whether by reason of the ownership or
         leasing of property or the conduct of business, except where the
         failure so to qualify or to be in good standing would not result in a
         Material Adverse Effect.

(iv)     The authorized, issued and outstanding capital stock of the Company is
         as set forth in the Prospectuses in the column entitled "Actual" under
         the caption "Capitalization" (except for subsequent issuances, if any,
         pursuant to the U.S. Purchase Agreement and the International Purchase
         Agreement or pursuant to reservations, agreements or employee benefit
         plans referred to in the Prospectuses or pursuant to the exercise of
         convertible securities or options referred to in the Prospectuses); the
         shares of issued and outstanding capital stock of the Company have been
         duly authorized and validly issued and are fully paid and
         non-assessable; and none of the outstanding shares of capital stock of
         the Company was issued in violation of the preemptive or other similar
         rights of any securityholder of the Company arising by operation of
         law, under the articles of incorporation or by-laws of the Company or,
         to the knowledge of such counsel, any other agreement to which the
         Company is a party.

(v)      The Securities to be purchased by the U.S. Underwriters and the
         International Managers from the Company have been duly authorized for
         issuance and sale to the Underwriters pursuant to the U.S. Purchase
         Agreement and the International Purchase Agreement, respectively, and,
         when issued and delivered by the Company pursuant to the U.S. Purchase
         Agreement and the International Purchase Agreement, respectively,
         against payment of the consideration set forth in the U.S. Purchase
         Agreement and the International Purchase Agreement, respectively, will
         be validly issued and fully paid


                                       A-1

<PAGE>   37



         and non-assessable and no holder of the Securities is or will be
         subject to personal liability by reason of being such a holder, except
         for taxes related to the ownership or transfer of the Securities.

(vi)     Each Subsidiary has been duly incorporated and is validly existing as a
         corporation in good standing or with active status under the laws of
         the jurisdiction of its incorporation (based solely upon a review of
         good standing certificates, except for Subsidiaries that are Florida
         corporations), has corporate power and authority to own, lease and
         operate its properties and to conduct its business as described in the
         Prospectuses and is duly qualified as a foreign corporation to transact
         business and is in good standing in each jurisdiction in which such
         qualification is required, whether by reason of the ownership or
         leasing of property or the conduct of business, except where the
         failure so to qualify or to be in good standing would not result in a
         Material Adverse Effect; except as otherwise disclosed in the
         Registration Statement, all of the issued and outstanding capital stock
         of each Subsidiary has been duly authorized and validly issued, is
         fully paid and non-assessable and, to the knowledge of such counsel, is
         owned by the Company, directly or through subsidiaries, free and clear
         of any security interest, mortgage, pledge, lien, encumbrance, claim or
         equity; none of the outstanding shares of capital stock of any
         Subsidiary was issued in violation of the preemptive or similar rights
         of any securityholder of such Subsidiary.

(vii)    Each of the U.S. Purchase Agreement and the International Purchase
         Agreement has been duly authorized, executed and delivered by the
         Company.

(viii)   The Registration Statement, including any Rule 462(b) Registration
         Statement, has been declared effective under the 1933 Act; any required
         filing of the Prospectuses pursuant to Rule 424(b) has been made in the
         manner and within the time period required by Rule 424(b); and, to such
         counsel's knowledge, no stop order suspending the effectiveness of the
         Registration Statement or any Rule 462(b) Registration Statement has
         been issued under the 1933 Act and no proceedings for that purpose have
         been instituted or are pending or threatened by the Commission.

(ix)     The Registration Statement, including any Rule 462(b) Registration
         Statement, the Rule 430A Information and the Rule 434 Information, as
         applicable, the Prospectuses, and each amendment or supplement to the
         Registration Statement and Prospectuses, as of their respective
         effective or issue dates (other than the financial statements and
         supporting schedules included therein or omitted therefrom, as to which
         such counsel need express no opinion) complied as to form in all
         material respects with the requirements of the 1933 Act and the 1933
         Act Regulations.

(x)      If Rule 434 has been relied upon, the Prospectuses were not "materially
         different," as such term is used in Rule 434, from the prospectuses
         included in the Registration Statement at the time it became effective.



                                       A-2

<PAGE>   38



(xi)     The form of certificate used to evidence the Common Stock complies in
         all material respects with all applicable statutory requirements, with
         any applicable requirements of the articles of incorporation and
         by-laws of the Company and the requirements of the Nasdaq National
         Market.

(xii)    To such counsel's knowledge, there is not pending or threatened any
         action, suit, proceeding, inquiry or investigation, to which the
         Company or any subsidiary is a party, or to which the property of the
         Company or any subsidiary is subject, before or brought by any court or
         governmental agency or body, domestic or foreign, which might
         reasonably be expected to result in a Material Adverse Effect, or which
         might reasonably be expected to materially and adversely affect the
         properties or assets thereof or the consummation of the transactions
         contemplated in the U.S. Purchase Agreement and the International
         Purchase Agreement or the performance by the Company of its obligations
         thereunder.

(xiii)   The information in the Prospectuses under "Description of Capital
         Stock", "Business--Legal Proceedings" and "Business--Regulation" and in
         the Registration Statement under Item 14, to the extent that it
         constitutes matters of law, summaries of legal matters, the Company's
         articles of incorporation and bylaws or legal proceedings, or legal
         conclusions, has been reviewed by such counsel and is correct in all
         material respects.

(xiv)    To such counsel's knowledge, there are no statutes or regulations that
         are required to be described in the Prospectuses that are not described
         as required.

(xv)     All descriptions in the Registration Statement of contracts and other
         documents to which the Company or its Subsidiaries are a party are
         accurate in all material respects; to such counsel's knowledge, there
         are no franchises, contracts, indentures, mortgages, loan agreements,
         notes, leases or other instruments required to be described or referred
         to in the Registration Statement or to be filed as exhibits thereto
         other than those described or referred to therein or filed or
         incorporated by reference as exhibits thereto, and the descriptions
         thereof or references thereto are correct in all material respects.

(xvi)    To such counsel's knowledge, neither the Company nor any Subsidiary is
         in violation of its articles of incorporation or by-laws and no default
         by the Company or any Subsidiary exists in the due performance or
         observance of any material obligation, agreement, covenant or condition
         contained in any contract, indenture, mortgage, loan agreement, note,
         lease or other agreement or instrument that is described or referred to
         in the Registration Statement or the Prospectuses or filed or
         incorporated by reference as an exhibit to the Registration Statement.

(xvii)   No filing with, or authorization, approval, consent, license, order,
         registration, qualification or decree of, any court or governmental
         authority or agency, domestic or foreign (other than under the 1933 Act
         and the 1933 Act Regulations, which have been


                                       A-3

<PAGE>   39



         obtained, or as may be required under the securities or blue sky laws
         of the various states or under the by-laws and rules of the National
         Association of Securities Dealers, Inc., as to which such counsel need
         express no opinion) is necessary or required in connection with the due
         authorization, execution and delivery of the U.S. Purchase Agreement
         and the International Purchase Agreement or for the offering, issuance,
         sale or delivery of the Securities.

(xviii)  The execution, delivery and performance of the U.S. Purchase Agreement
         and the International Purchase Agreement and the consummation of the
         transactions contemplated in the U.S. Purchase Agreement and the
         International Purchase Agreement and in the Registration Statement
         (including the issuance and sale of the Securities and the use of the
         proceeds from the sale of the Securities as described in the
         Prospectuses under the caption "Use Of Proceeds") and compliance by the
         Company with its obligations under the U.S. Purchase Agreement and the
         International Purchase Agreement do not and will not, whether with or
         without the giving of notice or lapse of time or both, conflict with or
         constitute a breach of, or default or Repayment Event (as defined in
         Section 1(a)(x) of the U.S. Purchase Agreement) under or result in the
         creation or imposition of any lien, charge or encumbrance upon any
         property or assets of the Company or any subsidiary pursuant to any
         contract, indenture, mortgage, deed of trust, loan or credit agreement,
         note, lease or any other agreement or instrument, known to such
         counsel, to which the Company or any Subsidiary is a party or by which
         it or any of them may be bound, or to which any of the property or
         assets of the Company or any Subsidiary is subject (except for such
         conflicts, breaches or defaults or liens, charges or encumbrances that
         would not have a Material Adverse Effect), nor will such action result
         in any violation of the provisions of the articles of incorporation or
         by-laws of the Company or any subsidiary, or any applicable law,
         statute, rule, regulation, judgment, order, writ or decree, known to
         such counsel, of any government, government instrumentality or court,
         domestic or foreign, having jurisdiction over the Company or any
         Subsidiary or any of their respective properties, assets or operations.

(xix)    To such counsel's knowledge, there are no persons with registration
         rights or other similar rights to have any securities registered
         pursuant to the Registration Statement or otherwise registered by the
         Company under the 1933 Act.

(xx)     The Company is not an "investment company" or an entity "controlled" by
         an "investment company," as such terms are defined in the 1940 Act.

(xxi)    To such counsel's knowledge, the Company and its Subsidiaries own or
         possess or have the right to use, or can acquire on reasonable terms,
         adequate patents, patent rights, material licenses, inventions,
         copyrights, know-how (including trade secrets and other unpatented
         and/or unpatentable proprietary or confidential information, systems or
         procedures), trademarks, service marks, trade names or other
         intellectual property (collectively, "Intellectual Property") currently
         used by them, and to such counsel's knowledge, neither the Company nor
         any of its Subsidiaries has received any notice or


                                       A-4

<PAGE>   40



         is otherwise aware of any infringement of or conflict with asserted
         rights of others with respect to any Intellectual Property or of any
         facts or circumstances which would render any Intellectual Property
         invalid or inadequate to protect the interest of the Company or any of
         its subsidiaries therein.


     Such counsel has participated in the preparation of the Registration
Statement. Although such counsel has not independently verified the accuracy or
completeness of the information in the Registration Statement and Prospectuses,
such counsel has participated in conferences with representatives of the
Company, its accountants, and counsel for the U.S. Representatives, at which the
contents of the Registration Statement and Prospectuses were discussed at
length. Information provided to such counsel by such parties was not
independently verified with third parties or otherwise. Although there is no
assurance that all possible material information concerning the Company was
disclosed at such conferences, or that such counsel has familiarity with the
Company and its industry such that such counsel has necessarily recognized the
materiality of the information that was disclosed, or that such counsel would
not have discovered different or additional information if such counsel had
conducted third-party inquiries, nothing has come to such counsel's attention
that would lead such counsel to believe that the Registration Statement or any
amendment thereto, including the Rule 430A Information and Rule 434 Information
(if applicable) (except for financial statements and schedules and other
financial data included therein or omitted therefrom, as to which such counsel
need make no statement), at the time such Registration Statement or any such
amendment became effective, contained an untrue statement of a material fact or
omitted to state a material fact required to be stated therein or necessary to
make the statements therein not misleading or that the Prospectuses or any
amendment or supplement thereto (except for financial statements and schedules
and other financial data included therein or omitted therefrom, as to which such
counsel need make no statement), at the time the Prospectuses were issued, at
the time any such amended or supplemented prospectus was issued or at the
Closing Time, included or includes an untrue statement of a material fact or
omitted or omits to state a material fact necessary in order to make the
statements therein, in the light of the circumstances under which they were
made, not misleading.

     In rendering such opinion, such counsel may rely, as to matters of fact
(but not as to legal conclusions), to the extent they deem proper, on
certificates of responsible officers of the Company and public officials. Such
opinion shall not state that it is to be governed or qualified by, or that it is
otherwise subject to, any treatise, written policy or other document relating to
legal opinions, including, without limitation, the Legal Opinion Accord of the
ABA Section of Business Law (1991).




                                       A-5

<PAGE>   41



[FORM OF LOCK-UP FROM DIRECTORS, OFFICERS OR OTHER STOCKHOLDERS PURSUANT TO
SECTION 5(I)]

                                                                      Exhibit B

                            __________________, 1998


MERRILL LYNCH INTERNATIONAL
ING BARING FURMAN SELZ LLC
NATIONSBANC MONTGOMERY SECURITIES LLC
RAYMOND JAMES & ASSOCIATES, INC.
   as Lead Managers of the several
   International Managers to be named in the
   within-mentioned International Purchase Agreement
c/o  Merrill Lynch International
Ropemaker Place
25 Ropemaker Street
London EC2Y 9LY
England

     Re:       Proposed Public Offering by Sykes HealthPlan Services, Inc.

Dear Sirs:

     The undersigned, a shareholder or option holder [and an officer and/or
director] of Sykes HealthPlan Services, Inc., a Florida corporation (the
"Company"), understands that Merrill Lynch & Co., Merrill Lynch International
("Merrill Lynch") and ING Baring Furman Selz LLC, NationsBanc Montgomery
Securities LLC and Raymond James & Associates, Inc. propose to enter into an
International Purchase Agreement (the "International Purchase Agreement") with
the Company providing for the public offering of shares (the "Securities") of
the Company's common stock, par value $.01 per share (the "Common Stock"). In
recognition of the benefit that such an offering will confer upon the
undersigned as a shareholder [and an officer and/or director] of the Company,
and for other good and valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, the undersigned agrees with each underwriter to
be named in the International Purchase Agreement that, during a period of 180
days from the date of the International Purchase Agreement, the undersigned will
not, without the prior written consent of Merrill Lynch, Pierce, Fenner & Smith
Incorporated, directly or indirectly, (i) offer, pledge, sell, contract to sell,
sell any option or contract to purchase, purchase any option or contract to
sell, grant any option, right or warrant for the sale of, or otherwise dispose
of or transfer any shares of the Company's Common Stock or any securities
convertible into or exchangeable or exercisable for Common Stock, whether now
owned or hereafter acquired by the undersigned or with respect to which the
undersigned has or hereafter acquires the power of disposition, or file any
registration statement under the Securities Act of 1933, as amended, with
respect to any of the foregoing or (ii) enter into any swap or any other
agreement or any transaction that transfers, in whole or in part, directly or
indirectly, the economic consequence of ownership of the Common Stock, whether
any such swap or transaction is to be settled by delivery of Common Stock or
other securities, in cash or otherwise.


                                    Very truly yours,



                                    Signature:
                                              ---------------------------------


                                    Print Name:
                                               --------------------------------



                                       B-1

<PAGE>   42



                                                                       Annex A

         [FORM OF ACCOUNTANTS' COMFORT LETTER PURSUANT TO SECTION 5(g)]

[We are independent public accountants with respect to the Company [or the
applicable subsidiary] within the meaning of the 1933 Act and the applicable
published 1933 Act Regulations]

(i)      in our opinion, the audited financial statements [and the related
         financial statement schedules] included in the Registration Statement
         and the Prospectus comply as to form in all material respects with the
         applicable accounting requirements of the 1933 Act and the published
         rules and regulations thereunder;

(ii)     on the basis of procedures (but not an examination in accordance with
         generally accepted auditing standards) consisting of a reading of the
         unaudited interim [consolidated] financial statements of the [Company]
         [or the applicable subsidiary] for the [three month periods ended
         _________, 19___ and _________, 19___ , the three and six month periods
         ended _________, 19___ and _________, 19___ and the three and nine
         month periods ended _________, 19___ and _________, 19___, included in
         the Registration Statement and the Prospectus (collectively, the
         "Quarterly Financials")], a reading of the latest available unaudited
         interim [consolidated] financial statements of [the Company] [or the
         applicable subsidiary], a reading of the minutes of all meetings of the
         stockholders and directors of the [Company] [or the applicable
         subsidiary] [and its subsidiaries] and the ____________ and
         ____________ Committees of the Board of Directors of the [Company] [or
         the applicable subsidiary] [and any subsidiary committees] since [day
         after end of last audited period], inquiries of certain officials of
         the [Company] [or the applicable subsidiary] [and its subsidiaries]
         responsible for financial and accounting matters, a review of interim
         financial information in accordance with standards established by the
         American Institute of Certified Public Accountants in Statement on
         Auditing Standards No. 71, Interim Financial Information ("SAS 71"),
         with respect to the [description of relevant periods] and such other
         inquiries and procedures as may be specified in such letter, nothing
         came to our attention that caused us to believe that:

                   (A) the Quarterly Financials included in the Registration
                   Statement and the Prospectus do not comply as to form in all
                   material respects with the applicable accounting requirements
                   of the 1933 Act and the 1933 Act Regulations or any material
                   modifications should be made to the unaudited [consolidated]
                   financial statements included in the Registration Statement
                   and the Prospectus for them to be in conformity with
                   generally accepted accounting principles;

                   (B) at [_________, 19___ and at] a specified date not more
                   than five days prior to the date of this Agreement, there was
                   any change in the ___________ of the [Company] [or the
                   applicable subsidiary] [and its subsidiaries] or any decrease
                   in the __________ of the [Company] [or the applicable
                   subsidiary][and its subsidiaries] or any increase in the
                   __________ of the [Company][or the applicable subsidiary]
                   [and its subsidiaries,] in each case as compared with amounts
                   shown in



                                       C-1

<PAGE>   43



                   the latest balance sheet included in the Registration
                   Statement, except in each case for changes, decreases or
                   increases that the Registration Statement discloses have
                   occurred or may occur; or

                   (C) [for the period from _________, 19___ to _________, 19___
                   and ] for the period from _________, 19___ to a specified
                   date not more than five days prior to the date of this
                   Agreement, there was any decrease in _________, __________ or
                   ___________, in each case as compared with the comparable
                   period in the preceding year, except in each case for any
                   decreases that the Registration Statement discloses have
                   occurred or may occur;

(iii)    based upon the procedures set forth in clause (ii) above and a reading
         of the Selected Financial Data included in the Registration Statement
         and a reading of the financial statements from which such data were
         derived, nothing came to our attention that caused us to believe that
         the Selected Financial Data included in the Registration Statement do
         not comply as to form in all material respects with the disclosure
         requirements of Item 301 of Regulation S-K of the 1933 Act, that the
         amounts included in the Selected Financial Data are not in agreement
         with the corresponding amounts in the audited [consolidated] financial
         statements for the respective periods or that the financial statements
         not included in the Registration Statement from which certain of such
         data were derived are not in conformity with generally accepted
         accounting principles;

(iv)     we have compared the information in the Registration Statement under
         selected captions with the disclosure requirements of Regulation S-K of
         the 1933 Act and on the basis of limited procedures specified herein
         nothing came to our attention that caused us to believe that this
         information does not comply as to form in all material respects with
         the disclosure requirements of Items 302, 402 and 503(d), respectively,
         of Regulation S-K;

[(v)     based upon the procedures set forth in clause (ii) above, a reading of
         the unaudited financial statements of the Company for [the most recent
         period] that have not been included in the Registration Statement and a
         review of such financial statements in accordance with SAS 71, nothing
         came to our attention that caused us to believe that the unaudited
         amounts for _____________ for the [most recent period] do not agree
         with the amounts set forth in the unaudited consolidated financial
         statements for those periods or that such unaudited amounts were not
         determined on a basis substantially consistent with that of the
         corresponding amounts in the audited [consolidated] financial
         statements;]

[(vi)]   we are unable to and do not express any opinion on the Pro Forma
         [_________________________________] (the "Pro Forma Statements)
         included in the Registration Statement or on the pro forma adjustments
         applied to the historical


                                       C-2

<PAGE>   44


         amounts included in the Pro Forma Statements however, for purposes of
         this letter we have:

                (A)  read the Pro Forma Statements;

                (B)  performed [an audit] [a review in accordance with SAS 71]
                     of the financial statements to which the pro forma
                     adjustments were applied;

                (C)  made inquiries of certain officials of the Company who have
                     responsibility for financial and accounting matters about
                     the basis for their determination of the pro forma
                     adjustments and whether the Pro Forma Statements comply as
                     to form in all material respects with the applicable
                     accounting requirements of Rule 11-02 of Regulation S-X;
                     and

                (D)  proved the arithmetic accuracy of the application of the
                     pro forma adjustments to the historical amounts in the Pro
                     Forma Statements; and on the basis of such procedures and
                     such other inquiries and procedures as specified herein,
                     nothing came to our attention that caused us to believe
                     that the Pro Forma Statements included in the Registration
                     Statement do not comply as to form in all material respects
                     with the applicable requirements of Rule 11-02 of
                     Regulation S-X or that the pro forma adjustments have not
                     been properly applied to the historical amounts in the
                     compilation of those statements; and

[(vii)]  in addition to the procedures referred to in clause (ii) above, we have
         performed other procedures, not constituting an audit, with respect to
         certain amounts, percentages, numerical data and financial information
         appearing in the Registration Statement, which are specified herein,
         and have compared certain of such items with, and have found such items
         to be in agreement with, the accounting and financial records of the
         [Company] [or the applicable subsidiary].



                                       C-3



© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission