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EXHIBIT 23.1
We consent to the reference of our firm under the captions "Selected
Historical Financial Data" and "Experts" and to the use of our report dated
January 28, 2000 with respect to the financial statements of ServiceWare
Technologies, Inc. and to the use of our report dated March 30, 2000 with
respect to the financial statements of Molloy Group, Inc. included in Amendment
No. 5 to the Registration Statement (Form S-1 #333-33818) and related
Prospectus of ServiceWare Technologies, Inc. for the registration of its common
stock.
ERNST & YOUNG LLP
Pittsburgh, Pennsylvania
July 11, 2000
