SOFTWORKS INC
SC 14D9, 1999-12-23
PREPACKAGED SOFTWARE
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                            ------------------------

                                 SCHEDULE 14D-9
                     SOLICITATION/RECOMMENDATION STATEMENT
                      PURSUANT TO SECTION 14(D)(4) OF THE
                        SECURITIES EXCHANGE ACT OF 1934
                              (AMENDMENT NO.    )

                                SOFTWORKS, INC.
                           (NAME OF SUBJECT COMPANY)

                                SOFTWORKS, INC.
                      (NAME OF PERSON(S) FILING STATEMENT)

                    COMMON STOCK, PAR VALUE $.001 PER SHARE
                         (TITLE OF CLASS OF SECURITIES)

                                  83404P 10 2
                    ((CUSIP) NUMBER OF CLASS OF SECURITIES)

                                 JUDY G. CARTER
                                   PRESIDENT
                                SOFTWORKS, INC.
                             5845 RICHMOND HIGHWAY
                                   SUITE 400
                              ALEXANDRIA, VIRGINIA
                                 (703) 317-2424
      (NAME, ADDRESS AND TELEPHONE NUMBER OF PERSON AUTHORIZED TO RECEIVE
     NOTICE AND COMMUNICATION ON BEHALF OF THE PERSON(S) FILING STATEMENT)

                                WITH A COPY TO:

                            DAVID H. LIEBERMAN, ESQ.
                    BLAU, KRAMER, WACTLAR & LIEBERMAN, P.C.
                             100 JERICHO QUADRANGLE
                            JERICHO, NEW YORK 11753
                                 (516) 822-4820

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ITEM 1.  SECURITY AND SUBJECT COMPANY.

     The name of the subject company is SOFTWORKS, Inc., a Delaware corporation
(the "Company"), and the address of the principal executive offices of the
Company is 5845 Richmond Highway, Suite 400, Alexandria, Virginia 22303. The
title of the class of equity securities to which this statement relates is the
common stock, par value $.001 per share (the "Shares"), of the Company.

ITEM 2.  TENDER OFFER OF THE PURCHASER.

     This statement relates to the tender offer by Eagle Merger Corp., a
Delaware corporation ("Purchaser") that is a wholly owned subsidiary of EMC
Corporation, a Massachusetts corporation ("Parent"), disclosed in a Tender Offer
Statement on Schedule 14D-1, dated December 23, 1999 (as amended or supplemented
from time to time, the "Schedule 14D-1"), to purchase all of the issued and
outstanding Shares, at a price of $10.00 per Share, or such higher per Share
consideration paid by Purchaser to stockholders who have tendered Shares
pursuant to the Offer (as defined below), net to the seller in cash (the "Offer
Price"), upon the terms and subject to the conditions set forth in the Offer to
Purchase, dated December 23, 1999 (as amended or supplemented from time to time,
the "Offer to Purchase"), and the related Letter of Transmittal (which, together
with the Offer to Purchase, constitute the "Offer").

     The Offer is being made pursuant to an Agreement and Plan of Merger, dated
as of December 21, 1999 (the "Merger Agreement"), by and among Parent, Purchaser
and the Company. The Merger Agreement provides, among other things, that as soon
as practicable after the satisfaction or waiver of the conditions set forth in
the Merger Agreement, in accordance with the relevant provisions of the Delaware
General Corporation Law, as amended (the "DGCL"), Purchaser will be merged with
and into the Company. Following consummation of the Merger (as defined below),
the Company will continue as the surviving corporation (in such capacity, the
"Surviving Corporation") and will be a wholly owned subsidiary of Parent. A copy
of the Merger Agreement is filed as Exhibit 3 hereto and is incorporated herein
by reference.

     As set forth in the Schedule 14D-1, the principal executive offices of
Parent and Purchaser are located at 35 Parkwood Drive, Hopkinton, Massachusetts
01748-9103.

ITEM 3.  IDENTITY AND BACKGROUND.

     (a) The name and address of the Company, which is the person filing this
statement, are set forth in Item 1 above.

     (b) Except as set forth in this Item 3(b), to the knowledge of the Company,
there are no material contracts, agreements, arrangements or understandings and
no actual or potential conflicts of interest between the Company or its
affiliates and (i) the Company's executive officers, directors or affiliates or
(ii) Parent or Purchaser or their respective executive officers, directors or
affiliates.

ARRANGEMENTS WITH PARENT, PURCHASER OR THEIR AFFILIATES.

     Summaries of the material provisions of the Merger Agreement, Stock Tender
Agreements, Escrow Agreement, Indemnification Agreement and the Confidentiality
Agreement, as amended, are included in Section 11 of the Offer to Purchase. The
Offer to Purchase is included as Exhibit 1 hereto and is incorporated herein by
reference. Such summaries do not purport to be complete and are qualified in
their entirety by reference to the complete texts of the Merger Agreement, Stock
Tender Agreements, Escrow Agreement, Indemnification Agreement and
Confidentiality Agreement, copies of which have been filed as Exhibits hereto
and are incorporated herein by reference.

     In addition, the Company and Computer Concepts Corp. have entered into an
Indemnification Agreement, filed as Exhibit 8 hereto and incorporated herein by
reference, pursuant to which Computer Concepts has agreed to indemnify the
Company in the event that, pursuant to the Merger Agreement, the Company is
required to pay a termination fee to Parent as a result of a breach by Computer
Concepts of the terms of the Stock Tender Agreement.

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ARRANGEMENTS WITH EXECUTIVE OFFICERS, DIRECTORS OR AFFILIATES OF THE COMPANY.

  Employment Agreements

     The Company has entered into an agreement with Mr. James A. Cannavino
pursuant to which he has agreed to serve as Chairman of the Board of Directors.
As compensation for his services, Mr. Cannavino was granted options under the
Company's 1998 Long Term Incentive Plan to purchase 1,200,000 Shares, 600,000 of
which are Type I options and 600,000 of which are Type II options and is
reimbursed for his business-related expenses. "Type I" options vested one-half
on the earlier of (i) the closing date of the Company's initial public offering
(August 7, 1998), or (ii) December 31, 1998 and one-half on December 31, 1998.
"Type II" options vest on December 31, 2002, subject to earlier vesting based
upon the Company reaching certain defined levels of net income. The agreement
with Mr. Cannavino further provides for the issuance of a $500,000 full recourse
loan to him for relocation or other purposes upon the effective date of the
Company's initial public offering. The money was lent to Mr. Cannavino and the
loan is due on December 1, 2000. Mr. Cannavino also receives a monthly salary of
$2,000 and is reimbursed for certain expenses.

     The Company has entered into employment agreements with each of Judy G.
Carter, C.R. Kinsey, III and Robert C. McLaughlin, which started on August 4,
1998, the effective date of the Company's initial public offering. The
employment agreements with Ms. Carter and Mr. Kinsey terminate December 31, 2002
and the employment agreement for Mr. McLaughlin is for a three year term. The
agreements automatically renew for additional one year periods unless the
Company or the employee notifies the other party at least ninety days prior to
the end of any renewal term that it or they desire to terminate such agreement.
Pursuant to the agreements, Ms. Carter, Mr. Kinsey, Mr. McLaughlin, receive
annual compensation of $200,000, $200,000, and $120,000, respectively, and an
incentive bonus based on meeting or exceeding annual or quarterly net income
targets to be established by the Board of Directors of the Company (the "Company
Board"). The incentive payments to Ms. Carter and Mr. Kinsey were up to $150,000
for 1998 and are up to $200,000 for each of the years 1999 through 2002. Each
employment agreement also provides for certain payments following death or
disability and further provides, in the event of a change in control of the
Company, as defined therein, the right, at the employee's election, to terminate
the agreement and receive a lump sum payment of approximately three times his or
her annual salary.

     In connection with the Offer, the Company has entered into a Termination
Agreement with each of Messrs. Cannavino, Kinsey and McLaughlin and Ms. Carter,
pursuant to which their employment agreements will be terminated at the
Effective Time of the Merger.

  Employee And Director Stock Options

     The Company's 1998 Long Term Incentive Plan (the "1998 Incentive Plan")
filed as Exhibit 16 hereto and incorporated herein by reference is intended to
promote the interests of the Company and its shareholders by motivating the
Company's qualified employees, helping the Company attract employees and
aligning the interests of those employees with the interests of the Company's
stockholders.

     The 1998 Incentive Plan provides for the grant of "incentive stock options"
within the meaning of the Section 422 of the Internal Revenue Code of 1986, as
amended, "non-qualified stock options," restricted stock, performance grants and
other types of awards to the officers, key employees, consultants and
independent contractors of the Company and its affiliates.

     The 1998 Incentive Plan, which is administered by the Long Term Incentive
Plan Administrative Committee of the Company Board, authorizes the issuance of a
maximum of 3,727,000 Shares, which may be either newly issued Shares, treasury
Shares, reacquired Shares, Shares purchased in the open market or any
combination thereof. If any award under the 1998 Incentive Plan terminates,
expires unexercised, or is cancelled, the Shares that would otherwise have been
issuable pursuant thereto will be available for issuance pursuant to the grant
of new awards. The Company has outstanding options to purchase 3,727,000 Shares
under the 1998 Incentive Plan. All options granted under the 1998 Long Term
Incentive Plan accelerate upon a change in control, as defined therein. Of the
3,727,000 options, James A. Cannavino has been granted 600,000 Type I options
and 600,000 Type II options, Judy Carter has been granted 150,000 Type I options
and

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200,000 Type II options, C.R. Kinsey has been granted 200,000 Type I options and
250,000 Type II options and Robert McLaughlin has been granted 20,000 Type I
options and 80,000 Type II options. Mr. Cannavino has exercised 200,000 Type I
options.

     The Company's 1999 Stock Option Plan (the "1999 Plan"), filed as Exhibit 17
hereto and incorporated herein by reference, was adopted in order to foster and
promote the interests of the Company by attracting and retaining directors,
officers and employees of, and consultants to, the Company who contribute to the
Company's success by their ability, ingenuity and industry, to enable such
directors, officers, employees and consultants to participate in the long-term
success and growth of the Company by giving them a proprietary interest in the
Company and to provide incentive compensation opportunities competitive with
those of competing corporations.

     The 1999 Plan provides for the grant of non-qualified stock options to the
Company's officers, key employees, consultants and independent contractors.

     The 1999 Plan, as amended, which is administered by the Company Board or a
committee thereof, authorizes the issuance of a maximum of 2,750,000 Shares of
common stock, which may be either newly issued Shares, treasury Shares,
reacquired Shares, Shares purchased in the open market or any combination
thereof. If any award under the 1999 Plan terminates, expires, unexercised, or
is cancelled, the Shares that would otherwise have been issuable pursuant
thereto will be available for issuance pursuant to the grant of new awards. The
Company has outstanding options to purchase 2,711,600 Shares under the 1999
Plan. Of the outstanding options, Judy G. Carter has been granted 450,000
options, C.R. Kinsey has been granted 140,000 options and Robert McLaughlin has
been granted 160,000 options.

     The Merger Agreement provides that as of the Effective Time (as defined in
the Merger Agreement), holders of options, other than options designated as 1999
Options (as defined in the Merger Agreement), to purchase shares of the
Company's common stock ("General Options") will be entitled to receive a cash
amount equal to the product of (i) the excess, if any, of the Offer Price over
the exercise price per Share of such General Option and (ii) the number of
Shares covered by the holder's General Options. Upon such payment, the General
Options will then be cancelled. All options designated as 1999 Options will
automatically convert into a right to receive Parent common stock (a "Parent
Option"). With respect to any such Parent Option, (i) the number of shares of
Parent common stock subject to such Parent Option will be determined by
multiplying the number of Shares subject to the 1999 Option by the Option
Exchange Ratio (defined below), rounding any fractional Share down to the
nearest whole Share, and (ii) the exercise price per share of such Parent Option
will be determined by dividing the exercise price per Share applicable to the
1999 Option by the Option Exchange Ratio, and rounding the exercise price thus
determined up to the nearest whole cent. Except as provided above, the converted
or substituted Parent Options will be subject to the same terms and conditions
(including, without limitation, expiration date, vesting and exercise
provisions) as were applicable to the 1999 Option immediately prior to the
Effective Time. The term "Option Exchange Ratio" means (i) the Merger
Consideration divided by (ii) the average of the closing prices of Parent Common
Stock on the NYSE during the twenty trading days preceding the fifth trading day
prior to the date on which the closing of the Merger occurs.

     The Company will take all necessary actions so that all stock option,
incentive or other equity-based plans established by the Company or any
subsidiary of the Company (a "Company Subsidiary") shall terminate as of the
Effective Time and the provisions in any other plan, program, or arrangement
providing for the issuance or grant of any other interest in respect of the
capital stock of the Company or any Company Subsidiary shall be deleted and
terminated as of the Effective Time. The Company will use its reasonable best
efforts to obtain the consent of each holder of outstanding General Options and
1999 Options to the treatment of such options specified by the Merger Agreement
to the extent necessary.

  Indemnification and Insurance

     The Merger Agreement provides that for three years after the Effective
Time, Parent or the Surviving Corporation shall jointly and severally indemnify,
defend and hold harmless each present and former officer and director of the
Company and its subsidiaries, and each person who becomes an officer or director
of the
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Company or any of its subsidiaries before the Effective Time, against all
losses, claims, damages, liabilities, costs, fees and expenses arising out of
acts or omissions occurring at or prior to the Effective Time to the full extent
required under applicable Delaware law, the terms of the Company's Certificate
of Incorporation or By-Laws. Reasonable attorneys fees, judgements, fines,
losses, claims, and settlements (effected with the written consent of Parent or
Surviving Corporation, which consent shall not be unreasonably withheld) are
included. In the event that any claim or assertion is made within such three
year period, rights to indemnification shall continue until disposition of the
claim.

     The Merger Agreement further provides that the Surviving Corporation shall
maintain the Company's existing officers' and directors' liability insurance for
a period of not less than three years after the Effective Date. Parent may
substitute policies of substantially equivalent coverage, amounts, and terms.
However, in no event shall the Company be required to pay aggregate premiums for
insurance in excess of 200% of the aggregate paid by the Company in 1999 on an
annualized basis. If the premium for such coverage exceeds such amount, the
Surviving Corporation shall purchase a policy with the greatest coverage
available that does not exceed 200% of the aggregate paid by the Company in 1999
for such insurance.

ITEM 4.  THE SOLICITATION OR RECOMMENDATION.

     (A) RECOMMENDATION OF THE COMPANY BOARD

     The Company Board has unanimously approved the Merger Agreement, the Offer
and the Merger, and has determined that the Offer and the Merger are advisable,
fair to, and in the best interests of, the Company's stockholders, and
unanimously recommends that the Company's stockholders accept the Offer and
tender their Shares in the Offer.

     A letter to the Company's stockholders communicating the Company Board's
recommendation is filed herewith as Exhibit 9, and is incorporated herein by
reference.

     (B) BACKGROUND; REASONS FOR THE COMPANY BOARD'S RECOMMENDATION

  Background

     In November 1998, Parent began an evaluation of the Company as a potential
acquisition candidate. This evaluation followed an introductory meeting in
October 1998 at which Parent and the Company exchanged high level information on
the respective strategies and products of the two companies.

     The companies signed a confidentiality agreement on November 1, 1998. In
November, Michael Cody and Thomas Joyce of the EMC New Business Development
Group met with Judy Carter, President and Chief Executive Officer of the
Company, to discuss Parent's interest in evaluating a potential acquisition.

     Parent's primary interest in the Company involved the Company's CenterStage
Storage Resource Management software product. Following this meeting,
representatives of Parent's Engineering and Product Management groups met with
representatives of the Company's technology organization to evaluate the
Company's products and technologies. This meeting resulted in sufficient
interest on the part of both Parent and the Company to proceed to a series of
preliminary business discussions during December 1998 and January 1999 while
Parent's internal technical evaluation proceeded. These discussions stalled,
however, when Parent requested additional detailed technical and architectural
information in order to ensure that the Company's products met Parent's
requirements and could ultimately be integrated with certain of Parent's
products. The Company was averse to disclosing to Parent certain proprietary
information regarding its software architecture, and did not wish to provide
direct access to its key software designers. Attempts to resolve this impasse
continued through March 1999. However, the parties were not successful in
resolving this matter, and discussions regarding an acquisition were
discontinued.

     In October 1999, Parent decided to attempt to renew discussions with the
Company about a possible acquisition. A telephone conversation between Michael
Ruettgers, President and Chief Executive Officer of Parent and James Cannavino,
Chairman of the Company, led to a meeting on November 4, 1999. The meeting was
held in Waltham, Massachusetts at the office of Broadview International LLC, a
financial advisor

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to Parent ("Broadview"). Attending the meeting were Mr. James Cannavino,
Chairman of the Company; Joseph Markus, a consultant to the Company; several
representatives from Broadview including Steve Smith, Senior Managing Director
and Mark Whitcher, Senior Associate; and the following persons from Parent:
David Donatelli, Vice President, New Business Development; John Hartjen,
Manager, New Business Development; Michael Cody, Vice President, Corporate
Development; and Thomas Joyce, Senior Product Marketing Specialist, New Business
Development. The meeting involved a general discussion of Parent's interest in
the possibility of acquiring all of the outstanding common stock of the Company
and a discussion of the Company's business. At the conclusion of the meeting, it
was agreed that the type of information Parent unsuccessfully sought earlier in
the year would be provided, and the parties agreed to proceed with detailed
technical discussions relating to the products and capabilities of the Company.

     On November 17, 1999, employees of Parent met with employees of the Company
at its headquarters in Alexandria, Virginia for an in-depth technical review of
the Company's products and technologies. The following day there was a meeting
between representatives of Parent and the Company to discuss Parent's due
diligence information requirements. On November 19, 1999, the Company's Board
was updated as to the status of the meetings with Parent.

     On November 24, 1999, Messrs. Cody and Joyce called Judy Carter and
notified her that based on the status of Parent's technical review, it planned
to communicate to the Company its interest in pursuing more detailed discussions
concerning an acquisition of the Company.

     On November 29, 1999, Parent outlined to the Company its potential interest
in acquiring all of the outstanding common stock of the Company at a price in
the range of $8 to $11 per share subject, among other things, to the completion
of due diligence and negotiation of an acceptable acquisition agreement.

     During the period from December 1 through December 20, 1999, business,
financial and legal due diligence activities with respect to the Company were
conducted by representatives of Parent. From December 14 through December 20,
1999, representatives of management of Parent and the Company, along with their
respective legal and financial advisors, held meetings and telephone conferences
to discuss and negotiate the terms of the Merger Agreement and the related
agreements.

     On December 19 and 20, 1999, the Board of Directors of the Company held
special meetings to consider the proposed transaction. At the meetings, the
Company's management and representatives of its legal advisors, Blau, Kramer,
Wactlar & Lieberman, P.C., discussed the proposed offer by Parent for all of the
outstanding stock of the Company and the Merger Agreement and outlined the
directors' legal duties and responsibilities. At the meeting on December 20,
1999, representatives of SoundView Technology Group presented a summary of its
analyses of the financial aspects of the proposed transaction, including an
analysis of the fairness of the Offer Price, from a financial point of view, to
the stockholders of the Company. At the conclusion of the meeting, the Company
Board unanimously approved the Merger Agreement and determined that the Offer
and the Merger are advisable, fair to, and in the best interests of the
Company's stockholders. They voted unanimously to recommend to the Company's
stockholders that they accept the Offer and tender their shares pursuant to the
Offer.

     Definitive agreements dated as of December 21, 1999, were executed, and on
December 21, 1999, EMC issued a press release announcing its offer to purchase
all of the outstanding shares of the Company for a price of $10.00 per share.
The Offer was commenced on December 23, 1999.

  Reasons For The Transaction; Factors Considered by The Company Board

     In approving the Offer, the Merger, the Merger Agreement and the other
transactions contemplated thereby and recommending that all holders of Shares
accept the Offer and tender their Shares pursuant to the Offer, the Company
Board considered a number of factors including:

          1. the presentations and views expressed by management of the Company
     (at meetings of the Company Board held throughout the past two years)
     regarding, among other things; (a) the financial condition, results of
     operations, cash flows, business and prospects of the Company, including
     the prospects of the Company if it remains independent; (b) the strategic
     alternatives are available to the
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     Company; (c) the fact that management of the Company believed it was
     unlikely that any other party would propose an acquisition or strategic
     business combination that, taken as a whole, would be more favorable to the
     Company and its stockholders than the Offer and the Merger; and (d) the
     recommendation of the Merger by the management of the Company;

          2. the historical market prices, price to earnings ratios, recent
     trading activity and trading range of the Shares, including the fact that
     the Offer Price represents (i) a premium of approximately 37% over the
     30-day average trading price of $7.3219 per share; and (ii) a premium of
     approximately 7.4% over the $9.3125 closing price of the Shares on The
     Nasdaq Stock Market on the last full trading day preceding the public
     announcement of the execution of the Merger Agreements.

          3. the extensive arms-length negotiations between the Company and
     Parent, leading to the belief of the Company Board that $10.00 per Share
     represented the highest price per Share that could be negotiated with
     Parent;

          4. the opinion of SoundView Technology Group, Inc. dated December 20,
     1999, to the effect that, as of such date and based upon and subject to
     certain matters stated in such opinions, the $10.00 per Share cash
     consideration to be received in the Offer and the Merger by holders of
     Shares was fair, from a financial point of view, to such holders. The full
     text of the written opinion dated December 20, 1999 of SoundView, which
     sets forth the assumptions made, matters considered and limitations on the
     review undertaken, is attached hereto as Exhibit 10, and is incorporated
     herein by reference. The opinion of SoundView is directed only to the
     fairness, from a financial point of view, of the $10.00 per Share cash
     consideration to be received in the Offer and the Merger by holders of
     Shares and is not intended to constitute, and does not constitute, a
     recommendation as to whether any stockholder should tender Shares pursuant
     to the Offer. Holders of Shares are urged to read such opinions carefully
     in their entirety;

          5. that the Merger Agreement provides for a prompt cash tender offer
     for all Shares to be followed by a merger for the same consideration,
     thereby enabling the Company's stockholders to obtain the benefits of the
     transaction in exchange for their Shares at the earliest possible time;

          6. that, although the Company Board has the ability under the Merger
     Agreement under certain circumstances and subject to certain conditions to
     withdraw or modify its recommendation in the event of a superior third
     party proposal, this possibility was viewed as remote in light of (i) the
     $10,572,670 termination fee that would be payable to Parent, and (ii)
     Computer Concepts and certain other stockholders of the Company having
     committed to tender their respective Shares pursuant to the Stock Tender
     Agreement, which Shares represent an aggregate 42.2% of the outstanding
     Shares;

          7. the limited conditions to the Offer and the Merger, including that
     neither the Offer or the Merger is subject to the receipt by Parent of any
     financing;

          8. that all of the Company's stockholders would generally be treated
     the same, with all stockholders being able to participate in the Offer and
     receive the same per Share consideration upon Purchaser's acceptance for
     payment, and payment for, the Shares;

          9. that, in the Merger Agreement, Parent and the Surviving Corporation
     have agreed that as soon as reasonably practicable following the Effective
     Time and for a three-year period following the Effective Time, the
     Surviving Corporation and its subsidiaries and successors shall provide to
     persons who were employees of the Company prior to the Effective Time
     ("Retained Employees") with employee plans and programs that provide
     benefits that are no less favorable in the aggregate than those provided to
     employees of Parent generally during such time and that until such time as
     the Retained Employees receive those benefits, Parent has agreed to cause
     the Surviving Corporation to honor, in accordance with their terms all of
     the Company's employee benefit plans and programs currently provided to the
     Retained Employees;

          10. the limited ability of Parent and Purchaser to terminate the Offer
     or the Merger Agreement;

          11. the other provisions of the Merger Agreement, including the
     parties' representations, warranties and covenants;
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          12. the consents and approvals required to consummate the Merger and
     the favorable prospects for receiving all such consents and approvals;

          13. the likelihood of the consummation of the transactions
     contemplated by the Merger Agreement;

          14. Parent's ability to consummate the Offer and the Merger on an
     expedited basis;

          15. that Computer Concepts, who holds approximately 35.4% of the
     issued and outstanding Shares, was willing to execute the Stock Tender
     Agreement and thereby, among other things, agreed to (i) tender its Shares
     into the Offer, and (ii) grant Parent an option to purchase their Shares in
     the event that it fails to tender into the Offer;

          16. that the Trustees who have the authority to vote the Shares owned
     by Computer Concepts indicated their willingness to execute the Stock
     Tender Agreement and thereby grant Parent irrevocable proxies to vote the
     Shares held by them in trust for Computer Concepts in favor of the approval
     of the Merger and the approval and adoption of the Merger Agreement and
     against any action or agreement that would impede, interfere with, or
     prevent the Offer or the Merger, including any Acquisition Proposal (other
     than the Offer and the Merger);

          17. that the Stock Tender Agreement, once executed by Computer
     Concepts and the voting Trustees, would substantially diminish the
     possibility of accepting a higher third party offer since the Computer
     Concepts owns in excess of 35% of the outstanding Shares;

          18. the business reputation and capabilities of Parent and its
     management, and Parent's financial strength, including its ability to
     finance the Offer; and

          19. the current and anticipated status of the data management software
     industry in the United States, including increasing competition.

     The foregoing discussion of information and factors considered and given
weight by the Company Board is not intended to be exhaustive, but is believed to
include all of the material factors considered by the Company Board. In view of
the variety of factors considered in connection with its evaluation of the Offer
and the Merger, the Company Board did not find it practicable to, and did not,
quantify or otherwise assign relative weights to the specific factors considered
in reaching its determinations and recommendations. In addition, individual
members of the Company Board may have given different weights to different
factors.

ITEM 5. PERSONS RETAINED, EMPLOYED OR TO BE COMPENSATED.

  SoundView Technology Group, Inc.

     Pursuant to the terms of a letter agreement, dated March 30, 1999 (the
"SoundView Letter Agreement"), the Company retained SoundView to assist the
Company as its financial advisor in connection with a potential recapitalization
merger, sale or other significant transaction involving the Company and Parent
(a "Transaction").

     The Company has agreed to pay to SoundView a transaction fee (the
"Transaction Fee") calculated as a percentage of the Transaction Value (as
defined below). The "Transaction Value" of the Transaction shall be equal to the
aggregate value of all cash, cash equivalents, notes and other securities paid
to the Company and its security holders in a Transaction, including the value of
all options and warrants purchased or assumed in a Transaction and the aggregate
principal amount of any indebtedness for money borrowed and any pension
liabilities and guarantees assumed in a Transaction. If the Transaction is an
asset purchase where substantially all of the Company's assets are transferred,
the consideration paid to the Company in a Transaction shall include (i) the
value of any current assets retained by the Company minus (ii) the value of any
current liabilities not transferred to the acquiror. The Transaction Value of
the Offer and the Merger is approximately $220 million. Accordingly the
Transaction Fee payable to SoundView pursuant to the SoundView Letter Agreement
is $2.2 million. The Transaction Fee is payable upon consummation of the Offer.

     The Company has also agreed to reimburse SoundView for all reasonable
out-of-pocket expenses incurred by SoundView (including fees and disbursements
of counsel, and of other consultants and advisors

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retained by SoundView) in connection with the matters contemplated by the
SoundView Letter Agreement, and to indemnify SoundView (and its officers,
directors, employees, controlling persons and agents) against certain
liabilities arising out of or in connection with SoundView's engagement.

     SoundView has provided certain investment banking services to the Company
from time to time for which it has received customary compensation. In addition,
SoundView may from time to time effect transactions and hold positions in
securities of the Company and Parent.

     Neither the Company nor any person acting on its behalf has employed,
retained or compensated any person to make solicitations or recommendations to
the Company's stockholders with respect to the Offer or the Merger.

ITEM 6. RECENT TRANSACTIONS AND INTENT WITH RESPECT TO SECURITIES.

     (a) Except as set forth on Schedule II hereto, no transactions in the
Shares have been effected during the past 60 days by the Company or, to the best
of the Company's knowledge, by any executive officer, director, affiliate or
subsidiary of the Company.

     (b) To the best knowledge of the Company, all of its executive officers,
directors, affiliates and subsidiaries currently intend to tender pursuant to
the Offer all Shares held of record or beneficially owned by them (other than
Shares issuable upon exercise of stock options and Shares, if any, which if
tendered could cause such persons to incur liability under the provisions of
Section 16(b) of the Exchange Act, which Shares shall be exchanged in the
Merger).

ITEM 7. CERTAIN NEGOTIATIONS AND TRANSACTIONS BY THE SUBJECT COMPANY.

     (a) Except as set forth in this Schedule 14D-9, the Company is not engaged
in any negotiation in response to the Offer which relates to or would result in
(i) an extraordinary transaction, such as a merger or reorganization, involving
the Company or any subsidiary of the Company; (ii) a purchase, sale or transfer
of a material amount of assets by the Company or any subsidiary of the Company;
(iii) a tender offer for or other acquisition of securities by or of the
Company; or (iv) any material change in the present capitalization or dividend
policy of the Company.

     (b) Except as described in Item 3(b) and Item 4 above (the provisions of
which are hereby incorporated by reference), there are no transactions, board
resolutions, agreements in principle or signed contracts in response to the
Offer which relate to or would result in one or more of the matters referred to
in paragraph (a) of this Item 7.

ITEM 8. ADDITIONAL INFORMATION TO BE FURNISHED.

  Section 14(f) Information Statement

     The Information Statement attached as Schedule I hereto is being furnished
in connection with the possible designation by Parent, pursuant to the Merger
Agreement, of certain persons to be appointed to the Company Board other than at
a meeting of the Company's stockholders.

ITEM 9. MATERIAL TO BE FILED AS EXHIBITS.

<TABLE>
<S>         <C>
Exhibit 1   Offer to Purchase dated December 23, 1999*
Exhibit 2   Bilateral Confidentiality Agreement, dated October 15, 1998,
            between SOFTWORKS, Inc. and EMC Corporation (amended January
            12, 1999, March 9, 1999 and December 1999)
Exhibit 3   Agreement and Plan of Merger, dated as of December 21, 1999,
            by and among EMC Corporation, Eagle Merger Corp. and
            SOFTWORKS, Inc.
</TABLE>

                                        9
<PAGE>   10
<TABLE>
<S>         <C>
Exhibit 4   Stock Tender Agreement, dated as of December 21, 1999, by
            and among EMC Corporation, Eagle Merger Corp., Computer
            Concepts Corporation, and James A. Cannavino, Dennis Murray
            and Charles Feld, or any successor trustees appointed
            pursuant to the terms of such agreement, as trustees.
Exhibit 5   Stockholders' Stock Tender Agreement, dated as of December
            21, 1999, by and among EMC Corporation, Eagle Merger Corp.
            and James A. Cannavino, Judy G. Carter, Daniel DelGiorno,
            Jr., Claude R. Kinsey, III, Joseph J. Markus, George
            Aronson, Robert McLaughlin and Lisa Welch, as shareholders.
Exhibit 6   Escrow Agreement dated December 21, 1999 by and among EMC
            Corporation, Eagle Merger Corp., Computer Concepts Corp. and
            State Street Bank and Trust Company, Inc. as escrow agent.
Exhibit 7   Indemnification Agreement dated December 21, 1999 by and
            among EMC Corporation, Eagle Merger Corp. and Computer
            Concepts Corp.
Exhibit 8   Indemnification Agreement dated December 21, 1999, by and
            between SOFTWORKS, Inc. and Computer Concepts Corp.
Exhibit 9   Letter to Stockholders from SOFTWORKS, Inc. dated December
            23, 1999*
Exhibit 10  Opinion of SoundView Technology Group, Inc. dated December
            20, 1999*
Exhibit 11  Joint Press Release issued by the Company and Parent on
            December 21, 1999
Exhibit 12  Employment Agreement by and between the Company and James A.
            Cannavino
Exhibit 13  Employment Agreement by and between the Company and Judy G.
            Carter, as amended
Exhibit 14  Employment Agreement by and between the Company and C.R.
            Kinsey, III
Exhibit 15  Employment Agreement by and between the Company and Robert
            McLaughlin, as amended
Exhibit 16  1998 Long Term Incentive Plan
Exhibit 17  1999 Stock Option Plan, as amended
Exhibit 18  Form of Termination Agreement
</TABLE>

- ---------------
* Copy attached to, or enclosed with, copies of this Schedule mailed to
  stockholders.

                                       10
<PAGE>   11

                                   SIGNATURE

     After reasonable inquiry and to the best of my knowledge and belief, I
certify that the information set forth in this statement is true, complete and
correct.

                                          SOFTWORKS, INC.

                                          By: /s/ JG. CARTER
                                            ------------------------------------
                                          Name: Judy G. Carter
                                          Title: President and Chief Executive
                                          Officer

Dated: December 23, 1999

                                       11
<PAGE>   12

                                                                      SCHEDULE I

                       INFORMATION STATEMENT PURSUANT TO
                        SECTION 14(F) OF THE SECURITIES
                 EXCHANGE ACT OF 1934 AND RULE 14F-1 THEREUNDER

GENERAL

     This Information Statement is being mailed on or about December 23, 1999 as
part of the Solicitation/ Recommendation Statement on Schedule 14D-9 (the
"Schedule 14D-9") of SOFTWORKS, Inc., a Delaware corporation (the "Company"), to
the holders of record of shares of common stock, par value $.001 per share, of
the Company (the "Shares"). You are receiving this Information Statement in
connection with the possible election of persons designated by Parent (as
defined below) to a majority of the seats on the Board of Directors of the
Company (the "Company Board").

     On December 21, 1999, the Company, EMC Corporation, a Massachusetts
corporation ("Parent"), and Eagle Merger Corp., a Delaware corporation and an
indirect, wholly owned subsidiary of Parent ("Purchaser"), entered into an
Agreement and Plan of Merger (the "Merger Agreement"), pursuant to which (i)
Parent shall cause Purchaser to commence a tender offer (the "Offer") for all
outstanding Shares at a price of $10.00 per Share, net to the seller in cash, or
such increased amount, if any, and (ii) Purchaser shall be merged with and into
the Company (the "Merger") with the Company continuing as the surviving
corporation. As a result of the Offer and the Merger, the Company will become an
indirect, wholly owned subsidiary of Parent.

     The Merger Agreement provides that, promptly after the purchase of a
majority of the outstanding Shares pursuant to the Offer, Parent shall be
entitled to designate such number of directors (the "Parent Designees") to the
Company Board as will give Parent representation proportionate to its ownership
interest. The Merger Agreement requires the Company to take such action as
Parent may request to cause the Parent Designees to be elected to the Company
Board under the circumstances described therein. This Information Statement is
required by Section 14(f) of the Securities Exchange Act of 1934, as amended
(the "Exchange Act"), and Rule 14f-1 thereunder.

     You are urged to read this Information Statement carefully. You are not,
however, required to take any action. Capitalized terms used and not otherwise
defined shall have the meaning set forth in the Schedule 14D-9.

     The information contained in this Information Statement concerning Parent
and Purchaser has been furnished to the Company by Parent. The Company assumes
no responsibility for the accuracy or completeness of such information.

RIGHT TO DESIGNATE DIRECTORS; PARENT DESIGNEES

     The Merger Agreement provides that, promptly upon the purchase of and
payment by Purchaser for Shares pursuant to the Offer which represent at least a
majority of the outstanding Shares (on a fully diluted basis), Parent will be
entitled to designate such number of directors, rounded down to the next whole
number, on the Company Board as shall give Parent, subject to compliance with
Section 14(f) of the Exchange Act and Rule 14f-1 promulgated thereunder,
representation on the Company Board equal to the product of the total number of
directors on the Company Board (giving effect to the directors elected pursuant
to this sentence) multiplied by the percentage that the aggregate number of
Shares beneficially owned by Purchaser, Parent and any of their affiliates bears
to the total number of Shares then outstanding. The Company shall, upon the
request of Purchaser, use its reasonable best efforts to cause the Parent
Designees to be so elected, including, if necessary, increasing the size of the
Company Board or securing the resignations of incumbent directors.
Notwithstanding the foregoing, the Merger Agreement requires that, until the
Effective Time, the Company Board shall include at least two directors who were
members of the Company Board on the date that the Merger Agreement was executed.

                                       I-1
<PAGE>   13

     The following table sets forth certain information with respect to the
Parent Designees (including age as of the date hereof, current principal
occupation or employment and five-year employment history). The Parent Designees
are expected to be appointed as officers of the Company at the Effective Time.
Unless otherwise noted, each individual is a citizen of the United States.
Unless otherwise noted, the business address of each designee is c/o EMC
Corporation, 35 Parkwood Drive, Hopkinton, Massachusetts 01748-9103.

<TABLE>
<CAPTION>
NAME OF                                                      PRINCIPAL OCCUPATION(S)
PARENT DESIGNEE                        AGE                  DURING PAST FIVE (5) YEARS
- ---------------                        ---                  --------------------------
<S>                                    <C>   <C>
Paul T. Dacier.......................  42    Mr. Dacier is vice president, general counsel of Parent,
                                             and a director and secretary of Purchaser. Mr. Dacier
                                             has held the position of general counsel since March
                                             1990, and has held the positions of vice president and
                                             general counsel since February 1993. He has been an
                                             officer and director of Purchaser since December, 1999.
                                             Mr. Dacier's principal business address is 35 Parkwood
                                             Drive, Hopkinton, Massachusetts 01748.
Colin G. Patteson....................  50    Mr. Patteson is senior vice president, chief
                                             administrative officer and treasurer of Parent, and a
                                             director and treasurer of Purchaser. Mr. Patteson has
                                             the positions of senior vice president, chief
                                             administrative officer and treasurer of Parent since
                                             February 1997, and as been an officer and a director of
                                             Purchaser since December, 1999. He was vice president
                                             and corporate controller from February 1993 to April
                                             1995, and vice president, chief financial officer and
                                             treasurer from April 1995 to February 1997. Mr.
                                             Patteson's principal business address is 35 Parkwood
                                             Drive, Hopkinton, Massachusetts 01748. Mr. Patteson is a
                                             citizen of the United Kingdom.
David A. Donatelli...................  34    Mr. Donatelli is a director and the president of
                                             Purchaser. Mr. Donatelli has been vice president, new
                                             business development of Parent since April, 1999. For
                                             the five years prior to that time, he held senior
                                             management positions with Parent.
</TABLE>

     Parent has informed the Company that each of the individuals listed above
has consented to act as a director, if so designated. If necessary, Parent may
choose additional or other Parent Designees, subject to the requirements of Rule
14f-1.

     Based solely on the information set forth in the Offer to Purchase, none of
the Parent Designees (i) is currently a director of, or holds any position with,
the Company, (ii) has a familial relationship with any directors or executive
officers of the Company, or (iii) to the best knowledge of Parent, beneficially
owns any securities (or any rights to acquire such securities) of the Company.
The Company has been advised by Parent that, to the best of Parent's knowledge,
none of the Parent Designees has been involved in any transactions with the
Company or any of its directors, officers, or affiliates which are required to
be disclosed pursuant to the rules and regulations of the Securities and
Exchange Commission (the "SEC"), except as may be disclosed herein.

DIRECTORS OF THE COMPANY

     The following table sets forth certain information with respect to the
current directors of the Company as of December 20, 1999. Unless otherwise
noted, each director is a citizen of the United States. Unless

                                       I-2
<PAGE>   14

otherwise noted, the business address of each director is c/o SOFTWORKS, Inc.,
5845 Richmond Highway, Suite 400, Alexandria, Virginia 22303.

<TABLE>
<CAPTION>
                                                                                          DIRECTOR
                                                                                           OF THE
NAME OF DIRECTOR AND                                  PRINCIPAL OCCUPATION(S)              COMPANY
POSITION(S) WITH THE COMPANY           AGE          DURING PAST FIVE (5) YEARS              SINCE
- ----------------------------           ---          --------------------------            --------
<S>                                    <C>   <C>                                        <C>
James A. Cannavino...................  55    Chairman and Chief Executive Officer of     April 1998
  Chairman of the Board                      CyberSafe, Inc., a corporation
                                             specializing in network security, since
                                             1997. President and Chief Executive
                                             Officer of Perot Systems Corporation
                                             through July 1997, and prior thereto was
                                             a Senior Vice President at IBM,
                                             responsible for strategy and development.
Judy G. Carter.......................  47    President and Chief Executive Officer and  October 1993
  President, Chief Executive                 a director of the Company since October
  Officer and Director                       1993. Prior thereto, Ms. Carter was Chief
                                             Operating Officer from 1991. Ms. Carter
                                             started with the Company as a system
                                             software developer and progressed into a
                                             number of supervisory and managerial
                                             roles, culminating in her appointment as
                                             Vice President of Technical Services in
                                             1990.
Charles Feld.........................  57    President of the Feld Group, Inc., a         July 1998
  Director                                   provider of temporary chief information
                                             officer consulting services, for more
                                             than the past five years. Since December
                                             1997, has also served as operating Chief
                                             Information Officer of Delta Air Lines.
                                             Prior thereto, from June 1992 until
                                             August 1997, served as operating Chief
                                             Information Officer for Burlington
                                             Northern Sante Fe, Corp.
Dr. Dennis Murray....................  53    President of Marist College for more than  December 1999
  Director                                   20 years.
Bernard Puckett......................  55    President and Chief Executive Officer of   December 1999
  Director                                   Skytel Corporation (formerly Mobile
                                             Telecommunication Technologies) from 1995
                                             to 1996 and President of Skytel
                                             Corporation from 1993 to 1994. Prior
                                             thereto held various positions at IBM
                                             from 1967 to 1993, including Senior Vice
                                             President for Corporate Strategy and
                                             Business Development, Senior Vice
                                             President and Group Executive for
                                             Applications Solutions, President for
                                             Data Systems Division, Vice President
                                             Communications-Corp., Chief Financial
                                             Officer -- US Marketing and Service, Vice
                                             President Marketing -- US Director
                                             Business Plans-Corp. and Vice President
                                             Sales for the western United States.
</TABLE>

                                       I-3
<PAGE>   15

EXECUTIVE OFFICERS OF THE COMPANY

     The following table sets forth certain information with respect to the
current executive officers as of December 20, 1999. Each of the executive
officers is a citizen of the United States.

<TABLE>
<CAPTION>
                                                                                                 YEAR
                                                                                               STARTED
                                                                                               WITH THE
NAME                                   AGE                        TITLE                        COMPANY
- ----                                   ---                        -----                        --------
<S>                                    <C>   <C>                                               <C>
James A. Cannavino...................  55    Chairman of the Board                               1998
Judy G. Carter.......................  47    President and Chief Executive Officer               1981
                                             Vice President, Secretary, Chief Technology
C. R. Kinsey, III....................  53    Officer                                             1977
Robert C. McLaughlin.................  53    Chief Financial Officer and Treasurer               1998
</TABLE>

BUSINESS EXPERIENCE

     James A. Cannavino has been Chairman of the Board since April 1998. Mr.
Cannavino is President and Chief Executive Officer of CyberSafe, Inc., a
corporation specializing in network security. He was the President and Chief
Executive Officer of Perot Systems Corporation through July 1997, and prior to
that was a Senior Vice President at IBM, responsible for strategy and
development. He also served on the IBM Corporate Executive Committee and
Worldwide Management Council, and on the board of IBM's integrated services and
solutions company. Mr. Cannavino currently is a consultant to Computer Concepts
Corp. and serves on the boards of National Center for Missing and Exploited
Children, 7th Level, Inc. and Marist College.

     Judy G. Carter has been President and Chief Executive Officer and a
director since October 1993. Prior thereto, Ms. Carter was Chief Operating
Officer from 1991. Ms. Carter started with the Company as a system software
developer and progressed into a number of supervisory and managerial roles,
culminating in her appointment as Vice President of Technical Services in 1990.
Ms. Carter is a director of Fairfax Opportunities Unlimited, a non-profit
organization.

     C.R. Kinsey, III, one of the Company's co-founders, has been Vice President
since May 1998 and has been Secretary and Chief Technology Officer since 1977.
From 1977 until May 1998, Mr. Kinsey was also the Company's Treasurer. In
addition, Mr. Kinsey is a primary technical advisor to the Company's technology
division for new product research and development, product enhancements and
services and support.

     Robert C. McLaughlin has been Treasurer and Chief Financial Officer since
March 1998. Prior thereto, Mr. McLaughlin was a Department Director with global
responsibilities at Perot Systems Corporation in Dallas, Texas from November
1996 through December 1997. Mr. McLaughlin also served as Senior Vice President
for a real estate investment venture in West Palm Beach, Florida from 1993 to
1996, as Vice President of First Union National Bank of Florida, N.A. in Fort
Lauderdale from 1991 to 1993 and a Vice President of Southeast Bank, N. A. in
Miami from 1987 to 1991.

EXECUTIVE COMPENSATION

     Summary Compensation Table.  The following Summary Compensation Table sets
forth for the last three full fiscal years information as to the total
compensation received by the chief executive officer and each other executive
officer of the Company whose total annual salary and bonus equaled or exceeded
$100,000 for services rendered for the fiscal year ended December 31, 1998 (the
"Named Executive Officers").

                                       I-4
<PAGE>   16

                           SUMMARY COMPENSATION TABLE

<TABLE>
<CAPTION>
                                                                     ANNUAL COMPENSATION
                                                           ----------------------------------------
                                                                       OTHER ANNUAL     ALL OTHER
                                                                       COMPENSATION    COMPENSATION
NAME AND PRINCIPAL POSITION          YEAR    SALARY($)     BONUS($)       ($)(1)          ($)(2)
- ---------------------------          ----    ---------     --------    ------------    ------------
<S>                                  <C>     <C>           <C>         <C>             <C>
Judy G. Carter.....................  1997    $155,000(3)   $165,000(4)       --          $  1,000
President and Chief                  1998    $170,833
  Executive Officer

C.R. Kinsey, III...................  1997    $155,000(3)   $165,000(4)       --          $189,000
  Vice-President, Secretary          1998    $170,833                                    $114,611
  and Chief Technology Officer
</TABLE>

- ---------------
(1) No Other Annual Compensation is shown because the amounts of perquisites and
    other non-cash benefits provided by us do not exceed the lesser of $50,000
    or 10% of the total annual base salary and bonus disclosed in this table for
    the respective officer.

(2) All Other Compensation includes royalties paid in respect of software
    products developed by such officers.

(3) Includes $5,000 deferred from 1996.

(4) Includes $77,500 deferred from 1996.

     Stock Option Plans.  The Company's 1998 Long Term Incentive Plan (the "1998
Incentive Plan") is intended to motivate the Company's qualified employees, to
help the Company attract employees and to align the interests of those employees
with the interests of the Company's stockholders.

     The 1998 Incentive Plan provides for the grant of "incentive stock options"
within the meaning of the Section 422 of the Internal Revenue Code of 1986, as
amended, "non-qualified stock options," restricted stock, performance grants and
other types of awards to the officers, key employees, consultants and
independent contractors of the Company and its affiliates.

     The 1998 Incentive Plan, which is administered by the Long Term Incentive
Plan Administrative Committee of the Company Board, authorizes the issuance of a
maximum of 3,727,000 Shares, which may be either newly issued Shares, treasury
Shares, reacquired Shares, Shares purchased in the open market or any
combination thereof. If any award under the 1998 Incentive Plan terminates,
expires unexercised, or is cancelled, the Shares that would otherwise have been
issuable pursuant thereto will be available for issuance pursuant to the grant
of new awards. The Company has outstanding options to purchase 3,727,000 Shares
under the 1998 Incentive Plan. All options granted under the 1998 Incentive Plan
accelerate upon a change in control of the Company, as defined therein. Of the
3,727,000 options, James A. Cannavino has been granted 600,000 Type I options
and 600,000 Type II options, Judy Carter has been granted 150,000 Type I options
and 200,000 Type II options, C.R. Kinsey has been granted 200,000 Type I options
and 250,000 Type II options and Robert McLaughlin has been granted 20,000 Type I
options and 80,000 Type II options. Mr. Cannavino has exercised 200,000 Type I
options. "Type I" options vested one-half on the earlier of (i) the closing date
of the Company's initial public offering (August 7, 1998), or (ii) December 31,
1998 and one-half on December 31, 1998. "Type II" options vest on December 31,
2002, subject to earlier vesting based upon the Company reaching certain defined
levels of net income.

     The Company's 1999 Stock Option Plan (the "1999 Plan") was adopted in order
to foster and promote the interests of the Company by attracting and retaining
directors, officers and employees of, and consultants to, the Company who
contribute to the Company's success by their ability, ingenuity and industry, to
enable such directors, officers, employees and consultants to participate in the
long-term success and growth of the Company by giving them a proprietary
interest in the Company and to provide incentive compensation opportunities
competitive with those of competing corporations.

                                       I-5
<PAGE>   17

     The 1999 Plan provides for the grant of non-qualified stock options to the
Company's officers, key employees, consultants and independent contractors.

     The 1999 Plan, as amended, is administered by the Company Board or a
committee of the Company Board. The 1999 Plan authorizes the issuance of a
maximum of 2,750,000 Shares, which may be either newly issued Shares, treasury
Shares, reacquired Shares, Shares purchased in the open market or any
combination thereof. If any award under the 1999 Plan terminates, expires,
unexercised, or is cancelled, the Shares that would otherwise have been issuable
pursuant thereto will be available for issuance pursuant to the grant of new
awards. There are outstanding options to purchase 2,711,600 Shares under the
1999 Plan. Of the 1,250,000 options, Judy G. Carter has been granted 450,000
options, C.R. Kinsey has been granted 140,000 options and Robert McLaughlin has
been granted 160,000 options.

     The Merger Agreement provides that as of the Effective Time (as defined in
the Merger Agreement), holders of options, other than options designated as 1999
Options (as defined in the Merger Agreement), to purchase shares of the
Company's common stock ("General Options") will be entitled to receive a cash
amount equal to the product of (i) the excess, if any, of the Offer Price over
the exercise price per Share of such General Option and (ii) the number of
Shares covered by the holder's General Options. Upon such payment, the General
Options will then be cancelled. All options designated as 1999 Options will
automatically convert into a right to receive Parent common stock (a "Parent
Option"). With respect to any such Parent Option, (i) the number of shares of
Parent common stock subject to such Parent Option will be determined by
multiplying the number of Shares subject to the 1999 Option by the Option
Exchange Ratio (defined below), rounding any fractional Share down to the
nearest whole Share, and (ii) the exercise price per share of such Parent Option
will be determined by dividing the exercise price per Share applicable to the
1999 Option by the Option Exchange Ratio, and rounding the exercise price thus
determined up to the nearest whole cent. Except as provided above, the converted
or substituted Parent Options will be subject to the same terms and conditions
(including, without limitation, expiration date, vesting and exercise
provisions) as were applicable to the 1999 Option immediately prior to the
Effective Time. The term "Option Exchange Ratio" means (i) the Merger
Consideration divided by (ii) the average of the closing prices of Parent Common
Stock on the NYSE during the twenty trading days preceding the fifth trading day
prior to the date on which the closing of the Merger occurs.

     The Company will take all necessary actions so that all stock option,
incentive or other equity-based plans established by the Company or any
subsidiary of the Company (a "Company Subsidiary") shall terminate as of the
Effective Time and the provisions in any other plan, program, or arrangement
providing for the issuance or grant of any other interest in respect of the
capital stock of the Company or any Company Subsidiary shall be deleted and
terminated as of the Effective Time. The Company will use its reasonable best
efforts to obtain the consent of each holder of outstanding General Options and
1999 Options to the treatment of such options specified by the Merger Agreement
to the extent necessary.

                                       I-6
<PAGE>   18

OPTION GRANTS IN FISCAL YEAR 1998

     The following table sets forth details regarding the options granted to
Named Executive Officers in fiscal year 1998.

<TABLE>
<CAPTION>
                                                                            POTENTIAL REALIZABLE VALUE AT ASSUMED
                                                                                 ANNUAL RATES OF STOCK PRICE
                                       INDIVIDUAL GRANTS                      APPRECIATION FOR OPTION TERM (2)
                       --------------------------------------------------   -------------------------------------
                                        PERCENT OF TOTAL   EXERCISE PRICE
                          OPTIONS       OPTIONS GRANTED    OR BASE PRICE    EXPIRATION
NAME                    GRANTED (#)     TO EMPLOYEES(1)      PER SHARE         DATE          5%           10%
- ----                   --------------   ----------------   --------------   -----------   ---------   -----------
<S>                    <C>              <C>                <C>              <C>           <C>         <C>
                       150,000 TypeI                                         06-30-01     $126,758    $  296,720
                       200,000 TypeII                                        12-31-02      288,146       671,595
                       --------------                                                     --------
Judy G. Carter(3)      350,000                 9.7%            $7.00                      $414,904    $  968,315
                       200,000 TypeI                                         06-30-01     $169,011    $  395,626
                       250,000 TypeII                                        12-31-02      360,183       839,494
                       --------------                                                     --------
C.R. Kinsey, III(3)    450,000                12.4%            $7.00                      $529,194    $1,235,120
</TABLE>

- ---------------
(1) Options for 3,613,850 Shares were granted to employees during the fiscal
    year ended December 31, 1998.

(2) Potential realizable value assumes that the Company's stock price increases
    from the date the options were granted until the end of the option term at
    the annual rate specified. Annual compounding results in total appreciation
    of 15.2% (at 5% per year) for the Type I options with a term of 2.9 years
    and total appreciation (at 5% per year) of 24.0% for the Type II options
    with a term of 4.4 years; and 31.8% total appreciation (at 10% per year) for
    Type I options with a term of 2.9 years and total appreciation (at 10% per
    year) of 52.1% for the Type II Options with a term of 4.4 years. If the
    price of the Company's common stock increased at such rates from the price
    at the end of the 1998 fiscal year ($7.06 per Share) over the next three
    years, the stock price with 5% appreciation would be $8.23 per Share and
    with 10% appreciation would be $9.46 per Share. These assumed rates of
    appreciation are specified in the Commission's rules and are not the
    Company's estimate or projection of future stock price growth.

(3) The Company granted options for 125,000 Shares to Judy G. Carter and 40,000
    Shares to C.R. Kinsey III in February 1999 and 50,000 Shares to Judy G.
    Carter in May 1999, which amounts are not included in this table.

AGGREGATE OPTION EXERCISES IN FISCAL YEAR 1998 AND FISCAL YEAR-END OPTION VALUES

     The following table sets forth information concerning options exercised
during the year ended December 31, 1998, by the Named Executive Officers and the
value of unexercised options held by them as of December 31, 1998:

<TABLE>
<CAPTION>
                                                                                VALUE OF UNEXERCISED
                                               NUMBER OF UNEXERCISED                IN-THE-MONEY
                                                     OPTIONS AT                      OPTIONS AT
                                                  FISCAL YEAR END                FISCAL YEAR END(1)
                                            ----------------------------    ----------------------------
NAME                                        EXERCISABLE    UNEXERCISABLE    EXERCISABLE    UNEXERCISABLE
- ----                                        -----------    -------------    -----------    -------------
<S>                                         <C>            <C>              <C>            <C>
Judy G. Carter............................    150,000         200,000       $1,059,375      $1,412,500
C.R. Kinsey III...........................    200,000         250,000        1,412,500       1,765,625
</TABLE>

- ---------------
(1) Based upon the closing price of the common stock of $7.0625 on December 31,
    1998.

COMPANY BOARD AND COMMITTEE MEETINGS

     The Company Board held five meetings during 1998. Each director attended or
participated in all of the Board of Directors meetings and applicable committee
meetings during the term of his or her directorship. The Company Board has held
eight meetings during 1999. The Company Board does not have a nominating
committee. The full Company Board selects the nominees for directors.

                                       I-7
<PAGE>   19

     The Company Board has an Audit Committee whose members are James A.
Cannavino, Charles Feld and Dennis Murray. The Audit Committee is responsible
for approving the engagement of the Company's independent public accountants,
reviewing with the independent public accountants the plans and results of the
audit engagement, reviewing the scope and nature of the services provided by the
independent public accountants and reviewing the independence of the independent
public accountants. During fiscal 1998, the Audit Committee consisted of Mr.
Cannavino, Charles Feld and Robert Devine, who resigned from the Company Board
in December 1999. The Audit Committee met two times during 1998.

     The Company Board has a Compensation Committee whose members are James A.
Cannavino, Charles Feld and Bernard Puckett. The Compensation Committee oversees
all aspects of the Company's executive compensation policies and practices,
subject to applicable employment agreements. During fiscal 1998, the
Compensation Committee consisted of Mr. Cannavino, Mr. Feld and Robert Devine.
The Compensation Committee did not meet during 1998 and all compensation
decisions were made by the entire Company Board.

COMPENSATION OF DIRECTORS

     Employee directors receive no additional compensation for service on the
Company Board or its committees. Directors of the Company who are not employees
of the Company receive $2,000 for their attendance and participation at Company
Board or committee meetings.

CERTAIN TRANSACTIONS BETWEEN MANAGEMENT AND THE COMPANY

  Employment Agreements

     The Company entered into an agreement with Mr. James A. Cannavino pursuant
to which he has agreed to serve as Chairman of the Board. As compensation for
his services, Mr. Cannavino was granted options to purchase 1,200,000 Shares,
600,000 of which are Type I options and 600,000 of which are Type II options.
The agreement with Mr. Cannavino further provides for the issuance of a $500,000
full recourse loan to him for relocation or other purposes upon the effective
date of the Company's initial public offering. The money was lent to Mr.
Cannavino and the loan is due on December 1, 2000. Mr. Cannavino also receives a
monthly salary of $2,000 and is reimbursed for certain expenses.

     The Company has entered into employment agreements with each of Judy G.
Carter, C.R. Kinsey, III and Robert C. McLaughlin, which started on the
effective date of the Company's initial public offering. The employment
agreements with Ms. Carter and Mr. Kinsey terminate December 31, 2002 and the
employment agreement for Mr. McLaughlin is for a three year term. The agreements
automatically renew for additional one year periods unless the Company or the
employee notifies the other party at least ninety days prior to the end of any
renewal term that it or they desire to terminate such agreement. Pursuant to the
agreements, Ms. Carter, Mr. Kinsey, Mr. McLaughlin, receive annual compensation
of $200,000, $200,000, and $120,000, respectively and an incentive bonus based
on meeting or exceeding annual or quarterly net income targets to be established
by the Company Board. The incentive payments to Ms. Carter and Mr. Kinsey were
up to $150,000 for 1998 and are up to $200,000 for each of the years 1999
through 2002. Each employment agreement also provides for certain payments
following death or disability and further provides, in the event of a change in
control of the Company, as defined therein, the right, at the employee's
election, to terminate the agreement and receive a lump sum payment of
approximately three times his or her annual salary.

     In connection with the Offer, the Company has entered into a Termination
Agreement with each of Messrs. Cannavino, Kinsey and McLaughlin and Ms. Carter,
pursuant to which their employment agreements will be terminated at the
Effective Time of the Merger.

COMPLIANCE WITH SECTION 16(a) OF THE EXCHANGE ACT

     Section 16(a) of the Exchange Act requires the Company's executive officers
and directors and persons who own more than ten percent of the Shares to file
reports of ownership and changes in ownership with the Securities and Exchange
Commission (the "Commission"). Officers, directors and persons who own more than
ten percent of the Shares are required by regulations issued by the Commission
to furnish the Company with copies of all Section 16(a) forms that they have
filed. Based solely on a review of the copies of such

                                       I-8
<PAGE>   20

forms, the Company believes that during fiscal year 1998 its executive officers
and directors and persons who own more than ten percent of the Shares complied
with all applicable filing requirements of Section 16(a).

STOCK OWNERSHIP OF CERTAIN BENEFICIAL HOLDERS

     The following table sets forth, as of December 20, 1999, the number and
percentage of the outstanding Shares held by each person who, to the knowledge
of the Company based solely on filings with the Securities and Exchange
Commission, beneficially owns more than five percent of the outstanding Shares,
by each of the Company's directors and Named Executive Officers and by all of
the directors, Named Executive Officers of the Company as a group. As of
December 20, 1999, there were 17,373,191 Shares issued and outstanding. Except
as set forth in the footnotes to the table, the stockholders have sole voting
and investment power over such Shares.

                           SUMMARY COMPENSATION TABLE

<TABLE>
<CAPTION>
                                                                 COMMON STOCK
                                                              BENEFICIALLY OWNED
                                                            -----------------------
                                                             NUMBER
NAME                                                        OF SHARES    PERCENTAGE
- ----                                                        ---------    ----------
<S>                                                         <C>          <C>
James A. Cannavino........................................    707,469        3.9%(1)
Judy G. Carter............................................    520,833        2.9%(2)
C.R. Kinsey, III..........................................    381,667        2.2%(3)
Robert C. McLaughlin......................................     66,667          *(4)
Charles Feld..............................................    124,000          *(5)
Dr. Dennis Murray.........................................     84,000          *(6)
Bernard Puckett...........................................     84,000          *(6)
All Directors and Officers as a Group (10 persons)........  1,968,636       10.3%(1)(2)(3)
                                                                                 (4)(5)(6)(7
Computer Concepts Corp.(8)................................  6,145,767       35.4%
</TABLE>

- ---------------
 *  No officer or director owns more than one percent of the Company's issued
    and outstanding common stock unless otherwise indicated.

(1) Includes options currently exercisable or exercisable within 60 days to
    purchase 500,000 Shares.

(2) Includes options currently exercisable or exercisable within 60 days to
    purchase 520,833 Shares.

(3) Includes options currently exercisable or exercisable within 60 days to
    purchase 381,667 Shares.

(4) Includes options currently exercisable or exercisable within 60 days to
    purchase 66,667 Shares.

(5) Includes options currently exercisable or exercisable within 60 days to
    purchase 124,000 Shares.

(6) Includes options currently exercisable or exercisable within 60 days to
    purchase 84,000 Shares.

(7) The address of each officer and director listed above is c/o SOFTWORKS,
    Inc., 5845 Richmond Highway, Suite 400, Alexandria, Virginia 22303.

(8) The address is 80 Orville Drive, Bohemia, New York 11716.

                                       I-9
<PAGE>   21

                                                                     SCHEDULE II

                 CERTAIN TRANSACTIONS IN SHARES OF COMMON STOCK
                OF THE COMPANY EFFECTED DURING THE PAST 60 DAYS

     (a) The following table sets forth options granted by the Company during
the past 60 days:

<TABLE>
<CAPTION>
                                                             NUMBER OF
NAME                                                      OPTIONS GRANTED    EXERCISE PRICE
- ----                                                      ---------------    --------------
<S>                                                       <C>                <C>
Jonathan Allen..........................................        5,000           3.12
Francisco Alves.........................................        1,000           3.12
Lynn Andrews............................................        1,000           3.12
Paul Andrews............................................        4,200           3.12
Rod Andriani............................................        3,500           3.12
George Andujar..........................................        3,500           3.12
Diana Bain..............................................        3,000           3.12
Joel Baldus.............................................        5,000           3.12
Mary Balian.............................................          100           3.12
Ginger Barnes...........................................          500           3.12
Stephen Barnes..........................................        5,000           3.12
Thomas Beall............................................        3,000           3.12
Joseph Berry............................................        3,650           3.12
Daniel Billing..........................................        3,000           3.12
Keith Boxer.............................................        5,000           4.00
Keith Boxer.............................................        5,000           3.12
James Boykin............................................        3,000           3.12
Donald Brown............................................       20,000           3.12
Andy Bruce..............................................        1,000           3.12
Janine Bryan............................................          100           3.12
Rosalie Buck............................................       10,000           3.12
Wallace Bush............................................       15,000           3.12
Lynda Calkins...........................................          100           3.12
Jacquelyn Cannon (Beverly)..............................        5,000           3.12
Philip Carr.............................................        1,000           3.12
Judy Carter.............................................      275,000           3.12
Angelo Castellano.......................................        5,000           3.12
David Cerniglia.........................................        5,000           3.12
Don-yen Chan............................................        2,000           3.12
Terry Chernek...........................................       15,000           3.12
James Clarkson..........................................        5,000           3.12
Bruce Cochran...........................................        1,000           3.12
Anthony Cohorst.........................................        2,000           3.12
Brad Comey..............................................        3,000           3.12
Kmar Consulting.........................................        7,000           3.12
Alfred Cooper...........................................        2,500           3.12
Vanessa Corbin..........................................        1,750           3.12
Maria Cotsinis..........................................        5,000           3.12
Larry Crilley...........................................       20,000           3.12
Richard Cross...........................................        2,250           3.12
Anthony Cunningham......................................        5,000           3.12
</TABLE>

                                      II-1
<PAGE>   22

<TABLE>
<CAPTION>
                                                             NUMBER OF
NAME                                                      OPTIONS GRANTED    EXERCISE PRICE
- ----                                                      ---------------    --------------
<S>                                                       <C>                <C>
Steve D'Agostino........................................        6,000           3.12
Greg Dally..............................................        3,750           3.12
Sterling Davis..........................................          200           3.12
Tom DeMay...............................................        3,000           3.12
David Deperro...........................................        3,000           3.12
Corinne Desaintphalle...................................        7,500           3.12
Dean Deuster............................................        3,000           3.12
Larry DiCioccio.........................................        3,000           3.12
Matthew Disterhoft......................................        3,000           3.12
Thomas Doering..........................................        5,000           3.12
Rod Dyson...............................................        3,000           3.12
Douglas Edmonds.........................................        1,000           3.12
Lee Evans...............................................        1,000           3.12
Charles Feld............................................       75,000           3.12
Helmut Flamme...........................................        1,000           3.12
Howard Frankel..........................................        3,000           3.12
Evan Galen..............................................       10,000           3.12
Donald Gallup...........................................        2,000           3.12
Michael Geake...........................................        3,000           3.12
Richard Gentry..........................................        5,000           3.12
Katarzyna Geza..........................................        7,000           3.12
Katarzyna Geza..........................................        7,000           3.12
Jackie Gilmour..........................................        1,000           3.12
Tina Gonzalez...........................................          250           3.12
Dave Gordon.............................................        7,500           3.12
Terry Jones-Graham......................................          100           3.12
Patricia Grice..........................................        1,000           3.12
Kimberly Harder.........................................        2,000           3.12
Manuel Herandez.........................................        1,000           3.12
Julie Hessie............................................        5,000           4.00
Julie Hessie............................................        5,000           3.12
Christopher Hill........................................        3,000           3.12
Nigel Hislop............................................        3,500           3.12
Peter Hulks.............................................        3,000           3.12
Mark Hurvitz............................................        3,500           3.12
Kenneth Ives............................................        3,000           3.12
Patti Jadevaia..........................................        7,500           3.12
Buckley Jeppson.........................................        2,000           3.12
Gregory Jessup..........................................        5,000           3.12
Justin Jimenez..........................................        2,500           3.12
Laura Johnson...........................................        3,500           3.12
Thad Johnston...........................................        5,000           3.12
Bruce Judge.............................................        5,000           3.12
Peter Kashatus..........................................        5,000           3.12
Bill Kinsey.............................................      100,000           3.12
Hiroshi Kunuma..........................................        1,000           3.12
Erich Kupper............................................        3,000           3.12
</TABLE>

                                      II-2
<PAGE>   23

<TABLE>
<CAPTION>
                                                             NUMBER OF
NAME                                                      OPTIONS GRANTED    EXERCISE PRICE
- ----                                                      ---------------    --------------
<S>                                                       <C>                <C>
Eva Larcen..............................................          200           3.12
William Largent.........................................        1,000           3.12
Joshua Leckner..........................................          100           3.12
Jeff Lee................................................        6,000           3.12
Doug Leech..............................................       10,000           3.12
Terrence Lewis..........................................        7,500           3.12
David Lieberman.........................................       15,000           3.12
Judy Limes..............................................        5,000           3.12
Jon Linett..............................................        5,000           3.12
Robert Luti.............................................        5,000           3.12
Robert MacLaughlin......................................      100,000           3.12
Paulo Magalhaes.........................................        5,000           3.12
Sherry Mancewicz........................................        5,000           3.12
Cheryl Markus...........................................       20,000           4.00
Joe Markus..............................................      400,000           3.12
Kelly Markus............................................       20,000           4.00
Stacey Markus...........................................       20,000           4.00
Janette Marshall........................................          100           3.12
Andrew McLaughlin.......................................        3,000           3.12
Alicia Mellor...........................................        3,000           3.12
Mark Meytin.............................................        2,500           3.12
Ronald Miiller..........................................        5,000           3.12
Alanna Mill.............................................        1,000           3.12
Donna Miller (McEntee)..................................        2,000           3.12
Christopher Morin.......................................        5,000           3.12
Gary Morse..............................................        5,000           3.12
Mohammed Moutaouakil....................................        5,000           3.12
Malcolm Muir............................................        5,000           3.12
Dennis Murray...........................................       84,000           3.12
Steven Murray...........................................        5,000           3.12
Chau Nguyen.............................................        3,500           3.12
Chuck North.............................................        7,500           3.12
Eric Olfus..............................................          200           3.12
Elizabeth Omori.........................................          250           3.12
Vince Orlando...........................................        5,000           3.12
Christine Owen (Draham).................................        5,000           3.12
Donald Paolino..........................................        5,000           3.12
Stephen Pearhan.........................................        5,000           3.12
Carole Pitts............................................        1,000           3.12
Hans-Peter Pitz.........................................        1,000           3.12
Rob Pocklington.........................................        3,000           3.12
Gerhard Postpischil.....................................        2,000           3.12
Bernard Puckett.........................................       84,000           3.12
Jeff Rainin.............................................       10,000           4.00
Jeff Rainin.............................................        5,000           3.12
Bernd Ratzenberger......................................        5,000           3.12
Bob Rogers..............................................       10,000           3.12
</TABLE>

                                      II-3
<PAGE>   24

<TABLE>
<CAPTION>
                                                             NUMBER OF
NAME                                                      OPTIONS GRANTED    EXERCISE PRICE
- ----                                                      ---------------    --------------
<S>                                                       <C>                <C>
Darlene Rogers..........................................        3,000           3.12
Alan Rotenmer...........................................        5,000           3.12
Scott Rowe..............................................        3,000           3.12
Joseph Ruppert..........................................        2,000           3.12
Jeff Schadt.............................................        1,000           3.12
Jonathan Scheffter......................................        5,000           3.12
Kenneth Schopp..........................................        3,000           3.12
Doug Schwartz...........................................        5,000           4.00
Doug Schwartz...........................................        5,000           3.12
Kevin Segrist...........................................        3,000           3.12
Fred Shay...............................................        1,000           3.12
Jay Simon...............................................        3,000           3.12
Brent Smuts.............................................        1,000           3.12
Ashok Sodhi.............................................        4,500           3.12
Peter Sparks............................................        3,000           3.12
Leslie Spratley.........................................          100           3.12
Thomas Stamos...........................................        3,000           3.12
Julie Stanley...........................................          500           3.12
James Stevens...........................................       10,000           3.12
Maurice Stevenson.......................................        2,000           3.12
Scott Stewart...........................................        3,000           3.12
Ian Strain..............................................      100,000           3.12
Herbert Sund............................................        7,500           3.12
Blair Svihra............................................        2,500           3.12
Christine Tackett.......................................        1,000           3.12
Michael Terpstra........................................        3,000           3.12
Ken Thomas..............................................        5,000           3.12
Rebecca Thurston........................................          200           3.12
James Trigg.............................................        3,000           3.12
Barbara Tzanakis........................................       10,000           3.12
Pete Wadsworth..........................................        3,500           3.12
Aidi Wang...............................................        5,500           3.12
Ning Wang...............................................        3,000           3.12
Jayne Waters............................................        5,000           3.12
Jerry Watson............................................          200           3.12
Paul Webb...............................................       10,000           3.12
Paul Weissmann..........................................        3,500           3.12
Lisa Welch..............................................      100,000           3.12
Nigel West..............................................        3,000           3.12
Malcolm Weston..........................................        1,000           3.12
John Wilson.............................................        7,500           3.12
Patricia Wilson.........................................          100           3.12
Gordon Wong.............................................        1,000           3.12
Waison Wong.............................................        3,500           3.12
Harry Yocum.............................................        5,000           3.12
Eric Young..............................................       15,000           3.12
</TABLE>

                                      II-4
<PAGE>   25

<TABLE>
<CAPTION>
                                                             NUMBER OF
NAME                                                      OPTIONS GRANTED    EXERCISE PRICE
- ----                                                      ---------------    --------------
<S>                                                       <C>                <C>
John Young..............................................        7,500           3.12
Tong Yu.................................................        6,000           3.12
</TABLE>

     (b) The following table sets forth Shares issued by the Company pursuant to
exercises of options during the past 60 days:

<TABLE>
<CAPTION>
                                                             NUMBER OF
NAME                                                       SHARES ISSUED     EXERCISE PRICE
- ----                                                      ---------------    --------------
<S>                                                       <C>                <C>
Michael Goss............................................       48,750            $ 7.00
Robert Rogers...........................................       25,000            $ 7.00
Robert Rogers...........................................       10,000            $ 7.00
R.C. McLaughlin*........................................       56,000            $ 3.12
Joseph J. Markus........................................       60,000            $ 3.12
</TABLE>

     (c) On August 23, 1999, the Company adopted a share repurchase program for
up to 2 million Shares. Since August 30, 1999, the Company has not repurchased
any Shares pursuant to the repurchase program.
- ---------------
* Officer

                                      II-5

<PAGE>   1

                           OFFER TO PURCHASE FOR CASH

                     ALL OUTSTANDING SHARES OF COMMON STOCK

                                       OF

                                SOFTWORKS, INC.
                                       AT

                          $10.00 NET PER SHARE IN CASH
                                       BY

                              EAGLE MERGER CORP.,
                          A WHOLLY OWNED SUBSIDIARY OF

                                EMC CORPORATION

THE OFFER AND WITHDRAWAL RIGHTS WILL EXPIRE AT 5:00 P.M., NEW YORK CITY TIME, ON
   TUESDAY, JANUARY 25, 2000, UNLESS THE OFFER IS EXTENDED. SHARES WHICH ARE
    TENDERED PURSUANT TO THE OFFER MAY BE WITHDRAWN AT ANY TIME PRIOR TO THE
                                EXPIRATION DATE.

     THE OFFER IS BEING MADE PURSUANT TO AN AGREEMENT AND PLAN OF MERGER, DATED
AS OF DECEMBER 21, 1999 (THE "MERGER AGREEMENT"), BY AND AMONG EMC CORPORATION
("PARENT"), EAGLE MERGER CORP. ("PURCHASER") AND SOFTWORKS, INC. (THE
"COMPANY"). THE BOARD OF DIRECTORS OF THE COMPANY HAS UNANIMOUSLY APPROVED THE
OFFER, THE MERGER AGREEMENT AND THE MERGER AND HAS DETERMINED THAT THE TERMS OF
THE OFFER AND THE MERGER ARE ADVISABLE, FAIR TO, AND IN THE BEST INTERESTS OF,
THE COMPANY'S STOCKHOLDERS, AND UNANIMOUSLY RECOMMENDS THAT STOCKHOLDERS ACCEPT
THE OFFER AND TENDER THEIR SHARES PURSUANT TO THE OFFER.

     THE OFFER IS CONDITIONED UPON, AMONG OTHER THINGS, THERE BEING VALIDLY
TENDERED AND NOT WITHDRAWN PRIOR TO THE EXPIRATION OF THE OFFER THAT NUMBER OF
SHARES WHICH, WHEN ADDED TO THE SHARES BENEFICIALLY OWNED BY PARENT OR
PURCHASER, IF ANY, REPRESENTS AT LEAST A MAJORITY OF THE SHARES OUTSTANDING ON A
FULLY DILUTED BASIS ON THE DATE SHARES ARE ACCEPTED FOR PAYMENT PURSUANT TO THE
OFFER. THE OFFER IS ALSO SUBJECT TO THE OTHER CONDITIONS SET FORTH IN THIS OFFER
TO PURCHASE. SEE SECTION 14.
                            ------------------------
                                   IMPORTANT

     Any stockholder who desires to tender all or any portion of such
stockholder's Shares (as defined herein) should either (i) complete and sign the
enclosed Letter of Transmittal (or a facsimile thereof) in accordance with the
instructions in the Letter of Transmittal, mail or deliver it and any other
required documents to the Depositary (as defined herein) and either deliver the
certificates for such Shares to the Depositary or tender such Shares pursuant to
the procedures for book-entry transfer set forth in Section 3 of this Offer to
Purchase or (ii) request such stockholder's broker, dealer, commercial bank,
trust company or other nominee to effect the transaction for such stockholder.
Any stockholder whose Shares are registered in the name of a broker, dealer,
commercial bank, trust company or other nominee must contact such broker,
dealer, commercial bank, trust company or other nominee to tender such Shares.

     Any stockholder who desires to tender Shares and whose certificates
representing such Shares are not immediately available, or who cannot comply
with the procedures for book-entry transfer on a timely basis, may tender such
Shares by following the procedures for guaranteed delivery set forth in Section
3 of this Offer to Purchase.

     Questions and requests for assistance may be directed to the Information
Agent at the address and telephone numbers set forth on the back cover of this
Offer to Purchase. Requests for additional copies of this Offer to Purchase, the
Letter of Transmittal, the Notice of Guaranteed Delivery and the Guidelines for
Certification of Taxpayer Identification Number on Substitute Form W-9 may be
directed to the Information Agent. A stockholder also may contact brokers,
dealers, commercial banks or trust companies for assistance concerning the
Offer.
                            ------------------------
                    THE INFORMATION AGENT FOR THE OFFER IS:

                             D.F. KING & CO., INC.
                            ------------------------

            THE DATE OF THIS OFFER TO PURCHASE IS DECEMBER 23, 1999.
<PAGE>   2

                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                            PAGE
                                                                            ----
<S>         <C>                                                             <C>
INTRODUCTION............................................................      1
THE OFFER...............................................................      3
1.          Terms of the Offer..........................................      3
2.          Acceptance for Payment and Payment..........................      4
3.          Procedure for Tendering Shares..............................      5
4.          Withdrawal Rights...........................................      8
5.          Certain United States Federal Income Tax Consequences.......      8
6.          Price Range of the Shares; Dividends on the Shares..........      9
7.          Effect of the Offer on the Market for the Shares; Stock
            Listing; Exchange Act Registration; Margin Regulations......     10
8.          Certain Information Concerning the Company..................     11
9.          Certain Information Concerning Parent and Purchaser.........     12
10.         Source and Amount of Funds..................................     13
11.         Background of the Offer; Purpose of the Offer and the
            Merger; The Merger Agreement and Certain Other Agreements...     13
12.         Plans for the Company; Other Matters........................     25
13.         Dividends and Distributions.................................     27
14.         Conditions to the Offer.....................................     27
15.         Certain Legal Matters.......................................     29
16.         Fees and Expenses...........................................     31
17.         Miscellaneous...............................................     31
Schedule I  Information Concerning Directors and Executive Officers of
            Purchaser and Parent........................................    I-1
</TABLE>
<PAGE>   3

To the Holders of Common Stock of
Softworks, Inc.:

                                  INTRODUCTION

     Eagle Merger Corp., a Delaware corporation ("Purchaser") and a wholly owned
subsidiary of EMC Corporation, a Massachusetts corporation ("Parent"), hereby
offers to purchase all outstanding shares of common stock, par value $0.001 per
share (the "Shares"), of Softworks, Inc., a Delaware corporation (the
"Company"), at a price of $10.00 per Share (the "Offer Price"), net to the
seller in cash, without interest, upon the terms and subject to the conditions
set forth in this Offer to Purchase and in the related Letter of Transmittal
(which, together with any amendments or supplements hereto or thereto,
collectively constitute the "Offer").

     Tendering stockholders of record who tender Shares directly will not be
obligated to pay brokerage fees or commissions or, except as set forth in
Instruction 6 of the Letter of Transmittal, stock transfer taxes on the purchase
of Shares by Purchaser pursuant to the Offer. Stockholders who hold their Shares
through a bank or broker should check with such institution as to whether they
charge any service fees. Purchaser will not pay such service fees. Purchaser
will pay all fees and expenses of State Street Bank and Trust Company, as
Depositary (the "Depositary"), and D.F. King & Co., Inc., as Information Agent
(the "Information Agent"), incurred in connection with the Offer and in
accordance with the terms of the agreements entered into between Purchaser
and/or Parent and each such person. See Section 16.

     THE BOARD OF DIRECTORS OF THE COMPANY (THE "COMPANY BOARD") HAS UNANIMOUSLY
APPROVED THE MERGER AGREEMENT (AS DEFINED HEREIN) AND THE TRANSACTIONS
CONTEMPLATED THEREBY, INCLUDING THE OFFER AND THE MERGER, AND HAS UNANIMOUSLY
DETERMINED THAT THE OFFER AND THE MERGER ARE ADVISABLE, FAIR TO, AND IN THE BEST
INTERESTS OF, THE COMPANY'S STOCKHOLDERS AND UNANIMOUSLY RECOMMENDS THAT THE
STOCKHOLDERS ACCEPT THE OFFER AND TENDER THEIR SHARES PURSUANT TO THE OFFER.

     SoundView Technology Group, Inc. has delivered to the Company Board its
opinion, dated as of December 20, 1999 (the "SoundView Opinion"), to the effect
that, as of such date and based upon and subject to certain assumptions and
matters stated therein, the Offer Price to be received by the holders of Shares
pursuant to the Offer and the Merger is fair, from a financial point of view, to
such holders. A copy of the SoundView Opinion, which sets forth the assumptions
made, the matters considered and the limitations on the review undertaken, is
attached as an exhibit to the Company's Solicitation/Recommendation Statement on
Schedule 14D-9 (the "Schedule 14D-9"), which has been filed by the Company with
the Securities and Exchange Commission (the "Commission") in connection with the
Offer and which is being mailed to holders of Shares herewith. Holders of Shares
are urged to read the SoundView Opinion carefully.

     THE OFFER IS CONDITIONED UPON, AMONG OTHER THINGS, THERE BEING VALIDLY
TENDERED AND NOT WITHDRAWN PRIOR TO THE EXPIRATION DATE (AS DEFINED IN SECTION
1) THAT NUMBER OF SHARES WHICH, WHEN ADDED TO THE SHARES BENEFICIALLY OWNED BY
PARENT OR PURCHASER (IF ANY), REPRESENTS A MAJORITY OF THE SHARES OUTSTANDING ON
A FULLY DILUTED BASIS ON THE DATE SHARES ARE ACCEPTED FOR PAYMENT (THE "MINIMUM
CONDITION"). THE OFFER IS ALSO SUBJECT TO THE OTHER CONDITIONS SET FORTH IN THIS
OFFER TO PURCHASE. SEE SECTION 14. As used in this Offer to Purchase, "fully
diluted basis" takes into account the exercise of all outstanding options. The
authorized capital stock of the Company consists of 50,000,000 Shares and
2,000,000 shares of preferred stock. The Company has represented and warranted
to Parent and Purchaser that, as of December 20, 1999, there were (i) 17,373,191
Shares issued and outstanding; (ii) no shares of preferred stock issued and
outstanding; and (iii) an aggregate of 6,064,825 Shares issuable pursuant to the
exercise of outstanding options (the "Company Options"). The Merger Agreement
provides, among other things, that the Company, without Parent's consent, will
not issue any new Shares except pursuant to the exercise of existing stock
options, or issue any options or rights of any kind to acquire shares of capital
stock of the Company. Based on the foregoing and assuming the issuance of
6,064,825 Shares issuable upon exercise of outstanding Options, Purchaser
believes that the Minimum Condition will be satisfied if 11,719,009 Shares are
validly tendered and not withdrawn prior to the Expiration Date.
<PAGE>   4

     Parent and Purchaser have entered into a Stock Tender Agreement, dated as
of December 21, 1999 (the "Major Shareholder's Stock Tender Agreement") with
Computer Concepts Corp., a Delaware corporation (the "Major Shareholder"), which
owns 6,145,767 Shares (the "Major Shareholder's Covered Shares") and the
trustees of a Voting Trust Agreement, dated August 3, 1998 (the "Voting Trust
Agreement"), which gives the trustees certain rights with respect to the Major
Shareholder's Covered Shares. The Major Shareholder's Covered Shares represent
approximately 35.4% of the Company's outstanding Shares. Pursuant to the Major
Shareholder's Stock Tender Agreement, the Major Shareholder and the trustees
have agreed to tender the Major Shareholder's Covered Shares pursuant to the
Offer, to grant Parent an option to purchase such Shares under certain
circumstances, and to grant Purchaser an irrevocable proxy with respect to the
voting of such Shares. See Section 11.

     Parent and Purchaser have also entered into a Stockholders' Stock Tender
Agreement, dated as of December 21, 1999 (the Individuals' Stock Tender
Agreement"), with eight persons (the "Individuals") who are stockholders of the
Company. The Individuals collectively own 1,182,000 Shares which are subject to
the Individual's Stock Tender Agreement (the "Individuals' Covered Shares"). The
Individuals' Covered Shares represent approximately 6.8% of the Company's
outstanding Shares. The terms of the Individuals' Stock Tender Agreement are
substantially the same as the terms of the Major Shareholder's Stock Tender
Agreement. See Section 11.

     The Offer is being made pursuant to an Agreement and Plan of Merger, dated
as of December 21, 1999 (the "Merger Agreement"), by and among Parent, Purchaser
and the Company. Pursuant to the Merger Agreement and subject to the Delaware
General Corporation Law (the "DGCL"), as soon as practicable after the
completion of the Offer and satisfaction or waiver, if permissible, of all
conditions to the Merger, Purchaser will be merged with and into the Company and
the separate corporate existence of Purchaser will thereupon cease. The merger,
as effected pursuant to the immediately preceding sentence, is referred to as
the "Merger," and the Company, as the surviving corporation of the Merger, is
sometimes referred to as the "Surviving Corporation." At the effective time of
the Merger (the "Effective Time"), each Share then outstanding (other than
Shares held by Parent or Purchaser and Shares held by stockholders who properly
perfect their dissenters' rights under the DGCL) will be cancelled and
extinguished and converted into the right to receive $10.00 in cash or any
higher price per Share paid in the Offer (the "Merger Consideration"), without
interest. The Merger Agreement is more fully described in Section 11.

     The Merger Agreement provides that, upon the purchase of Shares pursuant to
the Offer and from time to time thereafter, Parent will be entitled to designate
such number of directors, rounded down to the next whole number, on the Company
Board as is equal to the product of the total number of directors on the Company
Board (including the directors designated by Parent) multiplied by a fraction,
the numerator being equal to the number of Shares beneficially owned by Parent
and its subsidiaries and the denominator being equal to the total number of
Shares then outstanding. The Company will use its reasonable best efforts to
cause such persons designated by Parent to be appointed or elected to the
Company Board and to secure resignations of such number of its incumbent
directors as is necessary to enable Parent's designees to be so elected or
appointed.

     Consummation of the Merger is conditioned upon, among other things, the
approval and adoption by the requisite vote of stockholders of the Company of
the Merger Agreement, if required by applicable law. See Section 11. Under the
DGCL and pursuant to the Company's Certificate of Incorporation, the affirmative
vote of the holders of a majority of the outstanding Shares is the only vote of
any class or series of the Company's capital stock that would be necessary to
approve the Merger Agreement at a meeting of the Company's stockholders. If
Purchaser purchases a majority of the outstanding Shares in the Offer (which
will be the case if the Minimum Condition is satisfied and the other conditions
to the Offer are satisfied or waived), Purchaser will be able to effect the
Merger without the affirmative vote of any other stockholder. Pursuant to the
Merger Agreement, Parent and Purchaser have agreed to vote the Shares acquired
by them pursuant to the Offer in favor of the Merger. See Section 12.

                                        2
<PAGE>   5

     Under Section 253 of the DGCL, if a corporation owns at least 90% of the
outstanding shares of each class of a subsidiary corporation, the corporation
holding such stock may merge such subsidiary into itself, or itself into such
subsidiary, without any action or vote on the part of the board of directors or
the stockholders of such other corporation (a "Short-Form Merger"). In the event
that Purchaser acquires in the aggregate at least 90% of the outstanding Shares
pursuant to the Offer or otherwise, then, at the election of Parent, a Short-
Form Merger could be effected without any further approval of the Company Board
or the stockholders of the Company.

     Even if Purchaser does not own at least 90% of the outstanding Shares
following consummation of the Offer, Parent or Purchaser could (a) immediately
prior to the expiration date of the Offer, extend the Offer for a period not to
exceed ten business days, or (b) if Parent and its subsidiaries own at least a
majority of the Shares, exercise an option granted under the Merger Agreement to
purchase from the Company such number of Shares (up to a maximum of 19.9% of the
number of Shares outstanding) as will result in Purchaser owning 90.1% of the
total number of Shares. Parent presently intends to effect a Short-Form Merger,
if permitted to do so under the DGCL, pursuant to which Purchaser will be merged
with and into the Company. See Section 11.

     THIS OFFER TO PURCHASE AND THE RELATED LETTER OF TRANSMITTAL CONTAIN
IMPORTANT INFORMATION AND SHOULD BE READ IN THEIR ENTIRETY BEFORE ANY DECISION
IS MADE WITH RESPECT TO THE OFFER.

                                   THE OFFER

1. TERMS OF THE OFFER.

     Upon the terms and subject to the conditions of the Offer (including, if
the Offer is extended or amended, the terms and conditions of any such extension
or amendment), Purchaser will accept for payment and pay for all Shares validly
tendered prior to the Expiration Date and not properly withdrawn in accordance
with Section 4 of this Offer to Purchase. The term "Expiration Date" shall mean
5:00 p.m., New York City time, on Tuesday, January 25, 2000, unless and until
Purchaser, in accordance with the terms of the Merger Agreement, shall have
extended the period of time for which the Offer is open, in which event the term
"Expiration Date" shall mean the latest time and date at which the Offer, as so
extended by Purchaser, shall expire.

     The Offer is conditioned upon the satisfaction of the Minimum Condition and
the other conditions set forth in Section 14. If such conditions are not
satisfied prior to the Expiration Date, Purchaser reserves the right, subject to
the terms of the Merger Agreement and subject to the applicable rules and
regulations of the Commission, to (i) decline to purchase any Shares tendered in
the Offer and terminate the Offer and return all tendered Shares to the
tendering stockholders, (ii) waive any or all conditions to the Offer and, to
the extent permitted by applicable law, purchase all Shares validly tendered and
not withdrawn, (iii) subject to the conditions summarized below, extend the
Offer and, subject to the right of stockholders to withdraw Shares until the
Expiration Date, retain all Shares which have been validly tendered and not
withdrawn during the period or periods for which the Offer is extended or (iv)
subject to the following sentence, modify the terms of the Offer. The Merger
Agreement provides that Purchaser will not reduce the Offer Price, change the
form of consideration to be paid in the Offer, reduce the number of Shares
subject to the Offer, amend any other condition to the Offer in any manner
adverse to the holders of the Shares or impose additional conditions to the
Offer without the written consent of the Company or, except as described below,
extend the Expiration Date of the Offer.

     If on the initial scheduled Expiration Date of the Offer, which shall be no
earlier than twenty business days after the date the Offer is commenced, all
conditions to the Offer have not been satisfied or waived, Purchaser may, from
time to time, in its sole discretion, extend the expiration date of the Offer.
In addition, Purchaser may increase the amount it offers to pay per Share in the
Offer (but is not obligated to do so), and the Offer may be extended to the
extent required by law in connection with such increase, in each case without
the consent of the Company. If, immediately prior to the Expiration Date of the
Offer (as it may be extended), the Shares tendered and not withdrawn pursuant to
the Offer constitute less than 90% of the

                                        3
<PAGE>   6

outstanding Shares, Purchaser may extend the Offer for a period not to exceed
ten business days, notwithstanding that all conditions to the Offer are
satisfied as of such Expiration Date of the Offer.

     Any extension, amendment or termination of the Offer will be followed as
promptly as practicable by public announcement thereof, the announcement in the
case of an extension to be issued no later than 9:00 a.m., New York City time,
on the next business day after the previously scheduled Expiration Date in
accordance with the public announcement requirements of Rules 14d-4(c), 14d-6(d)
and 14e-1(d) under the Securities Exchange Act of 1934, as amended (the
"Exchange Act"). As used in this Offer to Purchase, "business day" has the
meaning set forth in Rule 14d-1 under the Exchange Act. Without limiting the
obligation of Purchaser under such Rule or the manner in which Purchaser may
choose to make any public announcement, Purchaser currently intends to make
announcements by issuing a press release to the Dow Jones News Service.

     If Purchaser extends the Offer, or if Purchaser (whether before or after
its acceptance for payment of Shares) is delayed in its purchase of, or payment
for, Shares or is unable to pay for Shares pursuant to the Offer for any reason,
then, without prejudice to Purchaser's rights under the Offer, the Depositary
may retain tendered Shares on behalf of Purchaser, and such Shares may not be
withdrawn except to the extent tendering stockholders are entitled to withdrawal
rights as described in Section 4. However, the ability of Purchaser to delay the
payment for Shares that Purchaser has accepted for payment is limited by Rule
14e-l(c) under the Exchange Act, which requires that a bidder pay the
consideration offered or return the securities deposited by, or on behalf of,
holders of securities promptly after the termination or withdrawal of the Offer.

     If Purchaser makes a material change in the terms of the Offer or the
information concerning the Offer or waives a material condition of the Offer,
Purchaser will disseminate additional tender offer materials and extend the
Offer to the extent required by Rules 14d-4(c), 14d-6(d) and 14e-1 under the
Exchange Act. The minimum period during which the Offer must remain open
following material changes in the terms of the Offer or information concerning
the Offer, other than a change in price or a change in percentage of securities
sought, will depend upon the facts and circumstances then existing, including
the relative materiality of the changed terms or information. In a public
release, the Commission has stated that in its view an offer must remain open
for a minimum period of time following a material change in the terms of the
Offer and that waiver of a material condition, such as the Minimum Condition, is
a material change in the terms of the Offer. The release states that an offer
should remain open for a minimum of five business days from the date a material
change is first published, sent or given to security holders and that, if
material changes are made with respect to information not materially less
significant than the offer price and the number of shares being sought, a
minimum of ten business days may be required to allow adequate dissemination and
investor response. The requirement to extend the Offer will not apply to the
extent that the number of business days remaining between the occurrence of the
change and the then-scheduled Expiration Date equals or exceeds the minimum
extension period that would be required because of such amendment. If, prior to
the Expiration Date, Purchaser increases the consideration offered to holders of
Shares pursuant to the Offer, such increased consideration will be paid to all
holders whose Shares are purchased in the Offer whether or not such Shares were
tendered prior to such increase.

     The Company has provided Purchaser with the Company's stockholder lists and
security position listings for the purpose of disseminating the Offer to holders
of Shares. This Offer to Purchase and the related Letter of Transmittal will be
mailed by Purchaser to record holders of Shares and will be furnished by
Purchaser to brokers, dealers, banks and similar persons whose names, or the
names of whose nominees, appear on the stockholder lists or, if applicable, who
are listed as participants in a clearing agency's security position listing, for
subsequent transmittal to beneficial owners of Shares.

2. ACCEPTANCE FOR PAYMENT AND PAYMENT.

     Upon the terms and subject to the conditions to the Offer (including, if
the Offer is extended or amended, the terms and conditions of any such extension
or amendment), Purchaser will accept for payment and will pay, promptly after
the Expiration Date, for all Shares validly tendered prior to the Expiration
Date and not properly withdrawn in accordance with Section 4.

                                        4
<PAGE>   7

     In all cases, payment for Shares accepted for payment pursuant to the Offer
will be made only after timely receipt by the Depositary of (i) certificates for
such Shares (or a timely Book-Entry Confirmation (as defined below) with respect
thereto), (ii) a Letter of Transmittal (or facsimile thereof), properly
completed and duly executed, with any required signature guarantees, or, in the
case of a book-entry transfer, an Agent's Message (as defined in Section 3
below), and (iii) any other documents required by the Letter of Transmittal. The
per Share consideration paid to any holder of Shares pursuant to the Offer will
be the highest per Share consideration paid to any other holder of such Shares
pursuant to the Offer.

     For purposes of the Offer, Purchaser will be deemed to have accepted for
payment, and thereby purchased, Shares properly tendered to Purchaser and not
withdrawn, if and when Purchaser gives oral or written notice to the Depositary
of Purchaser's acceptance for payment of such Shares. Payment for Shares
accepted for payment pursuant to the Offer will be made by deposit of the Offer
Price therefor with the Depositary, which will act as agent for tendering
stockholders for the purpose of receiving payment from Purchaser and
transmitting payment to tendering stockholders.

     UNDER NO CIRCUMSTANCES WILL INTEREST BE PAID ON THE OFFER PRICE TO BE PAID
BY PURCHASER FOR THE SHARES, REGARDLESS OF ANY EXTENSION OF THE OFFER OR ANY
DELAY IN MAKING SUCH PAYMENT.

     Purchaser reserves the right, in its sole discretion, to delay acceptance
for payment of, or payment for, Shares in order to comply with any applicable
law. If Purchaser is delayed in its acceptance for payment of, or payment for,
Shares or is unable to accept for payment, or pay for, Shares pursuant to the
Offer for any reason, then, without prejudice to Purchaser's rights under the
Offer (including such rights as are set forth in Sections 1 and 14, but subject
to compliance with Rule 14e-1(c) under the Exchange Act), the Depositary may,
nevertheless, on behalf of Purchaser, retain tendered Shares, and such Shares
may not be withdrawn except to the extent tendering stockholders are entitled to
exercise, and duly exercise, withdrawal rights as described in Section 4.

     If any tendered Shares are not purchased pursuant to the Offer for any
reason, or if certificates are submitted representing more Shares than are
tendered, certificates evidencing Shares not tendered or not accepted for
purchase will be returned to the tendering stockholder, or such other person as
the tendering stockholder shall specify in the Letter of Transmittal, as
promptly as practicable following the expiration, termination or withdrawal of
the Offer. In the case of Shares delivered by book-entry transfer into the
Depositary's account at the Book-Entry Transfer Facility (as defined below)
pursuant to the procedures set forth in Section 3, such shares will be credited
to such account maintained at the Book-Entry Transfer Facility as the tendering
stockholder shall specify in the Letter of Transmittal, as promptly as
practicable following the expiration, termination or withdrawal of the Offer. If
no such instructions are given with respect to Shares delivered by book-entry
transfer, any such shares not tendered or not purchased will be returned by
crediting the account at the Book-Entry Transfer Facility designated in the
Letter of Transmittal as the account from which such Shares were delivered.

     Purchaser reserves the right to transfer or assign, in whole or in part, to
Parent or to any direct or indirect wholly owned subsidiary of Parent, the right
to purchase Shares tendered pursuant to the Offer, but any such transfer or
assignment will not relieve Purchaser of its obligations under the Offer and
will in no way prejudice the rights of tendering stockholders to receive payment
for Shares validly tendered and accepted for payment pursuant to the Offer.

3. PROCEDURE FOR TENDERING SHARES.

     Valid Tender.  For Shares to be validly tendered pursuant to the Offer,
either (i) a properly completed and duly executed Letter of Transmittal (or
facsimile thereof), together with any required signature guarantees, or in the
case of a book-entry transfer, an Agent's Message (as defined below), and any
other required documents, must be received by the Depositary at one of its
addresses set forth on the back cover of this Offer to Purchase prior to the
Expiration Date, and either certificates for tendered Shares must be received by
the Depositary at one of such addresses or such Shares must be delivered
pursuant to the procedures for book-entry transfer set forth below (and a
Book-Entry Confirmation (as defined below)

                                        5
<PAGE>   8

received by the Depositary), in each case prior to the Expiration Date or (ii)
the tendering stockholder must comply with the guaranteed delivery procedures
set forth below.

     Book-Entry Transfer.  The Depositary will establish accounts with respect
to the Shares at The Depository Trust Company (the "Book-Entry Transfer
Facility") for purposes of the Offer within two business days after the date of
this Offer to Purchase. Any financial institution that is a participant in the
Book-Entry Transfer Facility's system may make book-entry delivery of Shares by
causing the Book-Entry Transfer Facility to transfer such Shares into the
Depositary's account in accordance with the Book-Entry Transfer Facility's
procedure for such transfer. However, although delivery of Shares may be
effected through book-entry transfer into the Depositary's account at the
Book-Entry Transfer Facility, the Letter of Transmittal (or facsimile thereof),
properly completed and duly executed, with any required signature guarantees, or
an Agent's Message, and any other required documents must be transmitted to, and
received by, the Depositary at one of its addresses set forth on the back cover
of this Offer to Purchase prior to the Expiration Date, or the tendering
stockholder must comply with the guaranteed delivery procedures described below.
The confirmation of a book-entry transfer of Shares into the Depositary's
account at the Book-Entry Transfer Facility as described above is referred to
herein as a "Book-Entry Confirmation." DELIVERY OF DOCUMENTS TO THE BOOK-ENTRY
TRANSFER FACILITY IN ACCORDANCE WITH SUCH BOOK-ENTRY TRANSFER FACILITY'S
PROCEDURES DOES NOT CONSTITUTE DELIVERY TO THE DEPOSITARY.

     The term "Agent's Message" means a message transmitted by the Book-Entry
Transfer Facility to, and received by, the Depositary and forming a part of a
Book-Entry Confirmation, which states that such Book-Entry Transfer Facility has
received an express acknowledgment from the participant in such Book-Entry
Transfer Facility tendering the Shares that such participant has received and
agrees to be bound by the terms of the Letter of Transmittal and that Purchaser
may enforce such agreement against the participant.

     THE METHOD OF DELIVERY OF SHARES, THE LETTER OF TRANSMITTAL AND ALL OTHER
REQUIRED DOCUMENTS, INCLUDING DELIVERY THROUGH A BOOK-ENTRY TRANSFER FACILITY,
IS AT THE ELECTION AND RISK OF THE TENDERING STOCKHOLDER. SHARES WILL BE DEEMED
DELIVERED ONLY WHEN ACTUALLY RECEIVED BY THE DEPOSITARY (INCLUDING, IN THE CASE
OF A BOOK-ENTRY TRANSFER, BY BOOK-ENTRY CONFIRMATION). IF DELIVERY IS BY MAIL,
REGISTERED MAIL WITH RETURN RECEIPT REQUESTED, PROPERLY INSURED, IS RECOMMENDED.
IN ALL CASES, SUFFICIENT TIME SHOULD BE ALLOWED TO ENSURE TIMELY DELIVERY.

     Signature Guarantees.  No signature guarantee is required on the Letter of
Transmittal (i) if the Letter of Transmittal is signed by the registered
holder(s) (which term, for purposes of this Section, includes any participant in
the Book Entry Transfer Facility's systems whose name appears on a security
position listing as the owner of the Shares) of Shares tendered therewith and
such registered holder has not completed either the box entitled "Special
Delivery Instructions" or the box entitled "Special Payment Instructions" on the
Letter of Transmittal or (ii) if such Shares are tendered for the account of a
financial institution (including most commercial banks, savings and loan
associations and brokerage houses) which is a participant in good standing in
the Security Transfer Agents Medallion Program, the New York Stock Exchange
Medallion Signature Guarantee Program or the Stock Exchange Medallion Program
(each, an "Eligible Institution" and, collectively, "Eligible Institutions"). In
all other cases, all signatures on Letters of Transmittal must be guaranteed by
an Eligible Institution. See Instructions 1 and 5 to the Letter of Transmittal.
If the certificates for Shares are registered in the name of a person other than
the signer of the Letter of Transmittal, or if payment is to be made, or
certificates for Shares not tendered or not accepted for payment are to be
returned, to a person other than the registered holder of the certificates
surrendered, then the tendered certificates for such Shares must be endorsed or
accompanied by appropriate stock powers, signed exactly as the name or names of
the registered holders or owners appear on the certificates, with the signatures
on the certificates or stock powers guaranteed as aforesaid. See Instruction 5
to the Letter of Transmittal.

     Guaranteed Delivery.  If a stockholder desires to tender Shares pursuant to
the Offer and such stockholder's certificates for Shares are not immediately
available or the procedures for book-entry transfer

                                        6
<PAGE>   9

cannot be completed on a timely basis or time will not permit all required
documents to reach the Depositary prior to the Expiration Date, such
stockholder's tender may be effected if all the following conditions are met:

          (i) such tender is made by or through an Eligible Institution;

          (ii) a properly completed and duly executed Notice of Guaranteed
     Delivery, substantially in the form provided by Purchaser, is received by
     the Depositary, as provided below, prior to the Expiration Date; and

          (iii) the certificates for (or a Book-Entry Confirmation with respect
     to) such Shares, together with a properly completed and duly executed
     Letter of Transmittal (or facsimile thereof), with any required signature
     guarantees, or, in the case of a book-entry transfer, an Agent's Message,
     and any other required documents, are received by the Depositary within
     three trading days after the date of execution of such Notice of Guaranteed
     Delivery. A "trading day" is any day on which the Nasdaq National Market,
     operated by the National Association of Securities Dealers, Inc. (the
     "NASD"), is open for business.

     The Notice of Guaranteed Delivery may be delivered by hand to the
Depositary or transmitted by telegram, facsimile transmission or mail to the
Depositary and must include a guarantee by an Eligible Institution in the form
set forth in such Notice of Guaranteed Delivery.

     Upon the acceptance of Shares for payment pursuant to the Offer, the valid
tender of Shares pursuant to one of the procedures described above will
constitute a binding agreement between the tendering stockholder and Purchaser
upon the terms and subject to the conditions of the Offer.

     Appointment.  By executing the Letter of Transmittal as set forth above
(including delivery through an Agent's Message), the tendering stockholder will
irrevocably appoint designees of Purchaser as such stockholder's
attorneys-in-fact and proxies, in the manner set forth in the Letter of
Transmittal, each with full power of substitution, to the full extent of such
stockholder's rights with respect to the Shares tendered by such stockholder and
accepted for payment by Purchaser, and with respect to any and all other Shares
or other securities or rights issued or issuable in respect of such Shares on or
after December 21, 1999. All such powers of attorney and proxies will be
considered coupled with an interest in the tendered Shares. Such appointment
will be effective if, as and when, and only to the extent that, Purchaser
accepts for payment Shares tendered by such stockholder as provided herein. Upon
such appointment, all prior powers of attorney, proxies and consents given by
such stockholder with respect to such Shares or other securities or rights will,
without further action, be revoked and no subsequent powers of attorney,
proxies, consents or revocations may be given by such stockholder and, if given,
will not be deemed effective. The designees of Purchaser will thereby be
empowered to exercise all voting and other rights with respect to such Shares
and other securities or rights, including, without limitation, in respect of any
annual, special or adjourned meeting of the Company's stockholders, actions by
written consent in lieu of any such meeting or otherwise, as they in their sole
discretion deem proper. Purchaser reserves the right to require that, in order
for Shares to be deemed validly tendered, immediately upon Purchaser's
acceptance for payment of such Shares, Purchaser must be able to exercise full
voting, consent and other rights with respect to such Shares and other related
securities or rights, including voting at any meeting of stockholders.

     Determination of Validity.  All questions as to the validity, form,
eligibility (including time of receipt) and acceptance of any tender of Shares
will be determined by Purchaser, in its sole discretion, which determination
will be final and binding. Purchaser reserves the absolute right to reject any
or all tenders of any Shares determined by it not to be in proper form or the
acceptance for payment of which, or payment for which, may, in the opinion of
Purchaser's counsel, be unlawful. Purchaser also reserves the absolute right, in
its sole discretion, subject to the provisions of the Merger Agreement, to waive
any defect or irregularity in the tender of any Shares of any particular
stockholder, whether or not similar defects or irregularities are waived in the
case of other stockholders. No tender of Shares will be deemed to have been
validly made until all defects or irregularities relating thereto have been
cured or waived. None of Purchaser, Parent, the Depositary, the Information
Agent or any other person will be under any duty to give notification of any
defects or irregularities in tenders or incur any liability for failure to give
any such notification. Subject to the terms of

                                        7
<PAGE>   10

the Merger Agreement, Purchaser's interpretation of the terms and conditions of
the Offer (including the Letter of Transmittal and the instructions thereto)
will be final and binding.

     Backup Withholding.  Under the "backup withholding" provisions of United
States federal income tax law, the Depositary may be required to withhold 31% of
the amount of any payments of cash pursuant to the Offer. In order to prevent
backup federal income tax withholding with respect to payment to certain
stockholders of the purchase price of Shares purchased pursuant to the Offer,
each such stockholder must provide the Depositary with such stockholder's
correct taxpayer identification number ("TIN") and certify that such stockholder
is not subject to backup withholding by completing the Substitute Form W-9 in
the Letter of Transmittal. Certain stockholders (including, among others, all
corporations and certain foreign individuals and entities) are not subject to
backup withholding. If a stockholder does not provide its correct TIN or fails
to provide the certifications described above, the Internal Revenue Service may
impose a penalty on the stockholder and payment of cash to the stockholder
pursuant to the Offer may be subject to backup withholding. All stockholders
surrendering Shares pursuant to the Offer should complete and sign the
Substitute Form W-9 included in the Letter of Transmittal to provide the
information necessary to avoid backup withholding (unless an applicable
exemption exists and is proved in a manner satisfactory to the Depositary).
Non-corporate foreign stockholders should complete and sign a Form W-8,
Certificate of Foreign Status (a copy of which may be obtained from the
Depositary), in order to avoid backup withholding. See Instruction 10 of the
Letter of Transmittal.

4. WITHDRAWAL RIGHTS.

     Except as otherwise provided in this Section 4, or as provided by
applicable law, tenders of Shares are irrevocable. Shares tendered pursuant to
the Offer may be withdrawn pursuant to the procedures set forth below at any
time prior to the Expiration Date and, unless theretofore accepted for payment
and paid for by Purchaser pursuant to the Offer, may also be withdrawn at any
time after February 21, 2000.

     For a withdrawal to be effective, a written, telegraphic or facsimile
transmission notice of withdrawal must be timely received by the Depositary at
one of its addresses set forth on the back cover of this Offer to Purchase and
must specify the name of the person having tendered the Shares to be withdrawn,
the number of Shares to be withdrawn and the name of the registered holder of
the Shares to be withdrawn, if different from the name of the person who
tendered the Shares. If certificates for Shares have been delivered or otherwise
identified to the Depositary, then, prior to the physical release of such
certificates, the serial numbers shown on such certificates must be submitted to
the Depositary, and unless such Shares have been tendered by an Eligible
Institution, the signatures on the notice of withdrawal must be guaranteed by an
Eligible Institution. If Shares have been delivered pursuant to the procedures
for book-entry transfer as set forth in Section 3, any notice of withdrawal must
also specify the name and number of the account at the Book-Entry Transfer
Facility to be credited with the withdrawn Shares and otherwise comply with such
Book-Entry Transfer Facility's procedures.

     Withdrawals of tenders of Shares may not be rescinded, and any Shares
properly withdrawn will thereafter be deemed not validly tendered for purposes
of the Offer. However, withdrawn Shares may be retendered by again following one
of the procedures described in Section 3 any time prior to the Expiration Date.

     All questions as to the form and validity (including time of receipt) of
notices of withdrawal will be determined by Purchaser, in its sole discretion,
which determination will be final and binding. None of Purchaser, Parent, the
Depositary, the Information Agent or any other person will be under any duty to
give notification of any defects or irregularities in any notice of withdrawal
or incur any liability for failure to give any such notification.

5. CERTAIN UNITED STATES FEDERAL INCOME TAX CONSEQUENCES.

     The following is a summary of certain United States federal income tax
consequences of the Offer and the Merger to stockholders of the Company whose
Shares are tendered and accepted for payment pursuant to the Offer or whose
Shares are converted into cash in the Merger. The discussion is for general
information

                                        8
<PAGE>   11

only and does not purport to consider all aspects of United States federal
income taxation that might be relevant to stockholders of the Company. The
discussion is based on current provisions of the Internal Revenue Code of 1986,
as amended (the "Code"), existing, proposed and temporary regulations
promulgated thereunder and administrative and judicial interpretations thereof,
all of which are subject to change, possibly with a retroactive effect. The
discussion applies only to stockholders of the Company in whose hands Shares are
capital assets within the meaning of Section 1221 of the Code and may not apply
to Shares received pursuant to the exercise of employee stock options or
otherwise as compensation, or to certain types of stockholders (such as
insurance companies, tax-exempt organizations, financial institutions and
broker-dealers) who may be subject to special rules. This discussion does not
discuss the United States federal income tax consequences to any stockholder of
the Company who, for United States federal income tax purposes, is a
non-resident alien individual, a foreign corporation, a foreign partnership or a
foreign estate or trust, nor does it consider the effect of any foreign, state
or local tax laws.

     BECAUSE INDIVIDUAL CIRCUMSTANCES MAY DIFFER, EACH STOCKHOLDER SHOULD
CONSULT SUCH STOCKHOLDER'S TAX ADVISOR TO DETERMINE THE APPLICABILITY OF THE
RULES DISCUSSED BELOW TO SUCH STOCKHOLDER AND THE PARTICULAR TAX EFFECTS TO SUCH
BENEFICIAL HOLDER OF THE OFFER AND THE MERGER, INCLUDING THE APPLICATION AND
EFFECT OF STATE, LOCAL AND FOREIGN TAX LAWS.

     The receipt of cash for Shares pursuant to the Offer or the Merger will be
a taxable transaction for United States federal income tax purposes and possibly
for state and local income tax purposes as well. In general, a stockholder who
sells Shares pursuant to the Offer or receives cash in exchange for Shares
pursuant to the Merger will recognize gain or loss for United States federal
income tax purposes equal to the difference, if any, between the amount of cash
received and the stockholder's adjusted tax basis in the Shares sold pursuant to
the Offer or surrendered for cash pursuant to the Merger. Gain or loss will be
determined separately for each block of Shares (i.e., Shares acquired at the
same cost in a single transaction) tendered pursuant to the Offer or surrendered
for cash pursuant to the Merger. Such gain or loss will be long-term capital
gain or loss provided that a stockholder's holding period for such Shares is
more than one year at the time of consummation of the Offer or Merger, as the
case may be. Capital gains recognized by an individual (or an estate or certain
trusts) upon a disposition of a Share that has been held for more than one year
generally will be subject to a maximum United States federal income tax rate of
20% or, in the case of a Share that has been held for one year or less, will be
subject to tax at ordinary income rates. Certain limitations apply to the tax
treatment of a stockholder's capital losses.

6. PRICE RANGE OF THE SHARES; DIVIDENDS ON THE SHARES.

     The Shares are traded through the Nasdaq National Market under the symbol
SWRX. The following table sets forth, for each of the fiscal quarters indicated,
the high and low reported sales price per Share on the Nasdaq National Market.

                                SOFTWORKS, INC.

<TABLE>
<CAPTION>
                                                               HIGH      LOW
                                                              ------    -----
<S>                                                           <C>       <C>
Year Ended December 31, 1998
Third Quarter (commencing August 7, 1998)...................  $ 6.94    $3.13
  Fourth Quarter............................................    7.44     3.50
Year Ending December 31, 1999
  First Quarter.............................................   14.88     5.38
  Second Quarter............................................   16.88     9.06
  Third Quarter.............................................   13.69     4.50
  Fourth Quarter (through December 20, 1999)................    9.88     3.03
</TABLE>

     On December 20, 1999, the last full trading day prior to the public
announcement of the execution of the Merger Agreement by the Company, Parent and
Purchaser, the last reported sales price of the Shares on the Nasdaq National
Market was $9.31 per Share. On December 22, 1999, the last full trading day
prior to

                                        9
<PAGE>   12

the commencement of the Offer, the last reported sales price of the Shares on
the Nasdaq National Market was $9.53 per Share. STOCKHOLDERS ARE URGED TO OBTAIN
A CURRENT MARKET QUOTATION FOR THE SHARES.

     The Company did not declare or pay any cash dividends during any of the
periods indicated in the above table. Under the terms of the Merger Agreement,
the Company is not permitted to declare, set aside or pay dividends with respect
to the Shares without the prior written consent of Parent.

7. EFFECT OF THE OFFER ON THE MARKET FOR THE SHARES; STOCK LISTING; EXCHANGE ACT
   REGISTRATION; MARGIN REGULATIONS.

     Market for the Shares.  The purchase of Shares by Purchaser pursuant to the
Offer will reduce the number of Shares that might otherwise trade publicly and
will reduce the number of holders of Shares, which, depending upon the number of
Shares so purchased, could adversely affect the liquidity and market value of
the remaining Shares held by the public. Purchaser cannot predict whether the
reduction in the number of Shares that might otherwise trade publicly would have
an adverse or beneficial effect on the market price for, or marketability of,
the Shares or whether it would cause future market prices to be greater or
lesser than the Offer Price.

     Nasdaq Quotation.  Depending upon the number of Shares purchased pursuant
to the Offer, the Shares may no longer meet the requirements for continued
inclusion in the Nasdaq National Market, which requires that there be at least
750,000 shares publicly held by at least 400 round lot holders, with a market
value of at least $5,000,000. Shares held directly or indirectly by directors,
officers or beneficial owners of more than 10% of the Shares are not considered
as being publicly held for this purpose. If the Nasdaq National Market were to
cease to publish quotations for the Shares, it is possible that the Shares would
continue to trade in the over-the-counter market and that prices or other
quotations would be reported by other sources. The extent of the public market
for such Shares and the availability of such quotations would depend upon such
factors as the number of stockholders and/or the aggregate market value of such
securities remaining at such time, the interest in maintaining a market in the
Shares on the part of securities firms, the possible termination of registration
under the Exchange Act (as described below) and other factors.

     Exchange Act Registration.  The Shares are currently registered under the
Exchange Act. Registration of the Shares under the Exchange Act may be
terminated upon application of the Company to the Commission if the Shares are
neither listed on a national securities exchange nor held by 300 or more holders
of record. Termination of registration of the Shares under the Exchange Act,
assuming there are no other securities of the Company subject to registration,
would substantially reduce the information required to be furnished by the
Company to its stockholders and to the Commission and would make certain
provisions of the Exchange Act, such as the short-swing profit recovery
provisions of Section 16(b), the requirement of furnishing a proxy statement
pursuant to Section 14(a) in connection with stockholders' meetings and the
related requirement of furnishing an annual report to stockholders, and the
requirements of Rule 13e-3 under the Exchange Act with respect to "going
private" transactions, no longer applicable to the Company. Furthermore, the
ability of "affiliates" of the Company and persons holding "restricted
securities" of the Company to dispose of such securities pursuant to Rule 144 or
Rule 144A promulgated under the Securities Act of 1933, as amended (the
"Securities Act"), may be impaired or eliminated.

     Purchaser may seek delisting of the Shares from the Nasdaq National Market
and the termination of the registration of the Shares under the Exchange Act as
soon after the completion of the Offer as the requirements for such delisting
and termination are met. If the Nasdaq National Market listing and the Exchange
Act registration of the Shares are not terminated prior to the Merger, then the
Shares will be delisted from the Nasdaq National Market and the registration of
the Shares under the Exchange Act will be terminated following the consummation
of the Merger.

     Margin Regulations.  The Shares presently are "margin securities" under the
regulations of the Board of Governors of the Federal Reserve System (the
"Federal Reserve Board"), which status has the effect, among other things, of
allowing brokers to extend credit on the collateral of such securities.
Depending upon factors similar to those described above regarding stock exchange
listing and market quotations, it is possible that, following the Offer, the
Shares would no longer constitute "margin securities" for the purposes of the
margin
                                       10
<PAGE>   13

regulations of the Federal Reserve Board and therefore could no longer be used
as collateral for loans made by brokers. In addition, if registration of the
Shares under the Exchange Act were terminated, the Shares would no longer
constitute "margin securities."

8. CERTAIN INFORMATION CONCERNING THE COMPANY.

     General.  The information concerning the Company contained in this Offer to
Purchase, including that set forth below under the caption "Selected Financial
Information," has been furnished by Company or has been taken from or based upon
publicly available documents and records on file with the Commission and other
public sources. Neither Parent nor Purchaser assumes responsibility for the
accuracy or completeness of the information concerning Company contained in such
documents and records or for any failure by Company to disclose events which may
have occurred or may affect the significance or accuracy of any such information
but which are unknown to Parent or Purchaser.

     The Company develops, markets, licenses and supports a family of enterprise
systems management and maintenance software products for performance, data and
storage management. Its products are designed to optimize system and application
performance, maximize the value of purchased hardware and software, and enhance
the reliability and availability of the data processing environment for
enterprises that employ enterprise servers, UNIX and/or Microsoft (R) Windows NT
(R) computing environments. The Company is a Delaware corporation with its
principal executive office at 5845 Richmond Highway, Suite 400, Alexandria,
Virginia 22303. The telephone number of the Company at that address is (703)
317-2424.

     Selected Financial Information.  Set forth below is certain selected
consolidated financial information with respect to the Company, derived from the
Company's Annual Report on Form 10-K for the fiscal year ended December 31, 1998
and its Quarterly Report on Form 10-Q for the nine month period ended September
30, 1999, each as filed with the Commission pursuant to the Exchange Act.

     More comprehensive financial information is included in the reports and in
other documents filed by the Company with the Commission. The following summary
is qualified in its entirety by reference to such reports and all of the
financial information (including any related notes) contained therein. Such
reports may be inspected and copies may be obtained from the Commission in the
manner set forth below.

                                SOFTWORKS, INC.

                  SELECTED CONSOLIDATED FINANCIAL INFORMATION

<TABLE>
<CAPTION>
                                                      NINE MONTHS ENDED                 YEARS ENDED
                                                -----------------------------   ---------------------------
                                                SEPTEMBER 30,   SEPTEMBER 30,   DECEMBER 31,   DECEMBER 31,
                                                    1999            1998            1998           1997
                                                -------------   -------------   ------------   ------------
                                                       (DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                             <C>             <C>             <C>            <C>
INCOME STATEMENT DATA:
Revenues......................................     $36,777         $26,897        $43,749        $26,770
  Gross Margin................................      34,529          24,183         39,499         25,135
  Net Income (loss)...........................         946            (243)         2,957            786
  Net Income (loss) per share.................         .06            (.02)           .20            .06
BALANCE SHEET DATA:
  Cash and Cash Equivalents...................     $13,613         $ 6,704        $ 6,003        $   360
  Current Assets..............................      43,977          27,621         38,380         18,282
  Total Assets................................      67,881          45,995         58,352         35,683
  Long Term Debt, net of current portion......       1,479           1,575          1,401          1,294
  Total Stockholders' Equity..................      28,266          15,476         18,685          6,087
</TABLE>

     Available Information.  The Company is subject to the information and
reporting requirements of the Exchange Act and, in accordance therewith, is
obligated to file reports, proxy statements and other information with the
Commission relating to its business, financial condition and other matters.
Information as

                                       11
<PAGE>   14

of particular dates concerning the Company's directors and officers, their
remuneration, stock options granted to them, the principal holders of the
Company's securities and any material interests of such persons in transactions
with the Company is required to be disclosed in proxy statements distributed to
the Company's stockholders and filed with the Commission. Such reports, proxy
statements and other information should be available for inspection at the
public reference facilities of the Commission at 450 Fifth Street, N.W.,
Washington, D.C. 20549, and at the regional offices of the Commission located at
Seven World Trade Center, Suite 1300, New York, NY 10048 and Citicorp Center,
500 West Madison Street, Suite 1400, Chicago, IL 60661. Copies of such
information should be obtainable by mail, upon payment of the Commission's
customary charges, by writing to the Commission's principal office at 450 Fifth
Street, N.W., Washington, D.C. 20549. The Commission also maintains a website at
http://www.sec.gov that contains reports, proxy statements and other information
relating to the Company that have been filed via the EDGAR System.

9. CERTAIN INFORMATION CONCERNING PARENT AND PURCHASER.

     Parent and Purchaser.  Parent is a Massachusetts corporation whose
principal executive offices are located at 35 Parkwood Drive, Hopkinton,
Massachusetts 01748. Its telephone number at that location is (508) 435-1000.
Its principal business is the design, manufacture, marketing and support of a
wide range of hardware, software and service products for the enterprise storage
market.

     Purchaser is a newly organized Delaware corporation formed in connection
with the Offer and the Merger and has not carried on any activities other than
in connection with the Offer and the Merger. All of the outstanding capital
stock of Purchaser is owned by Parent. Until immediately prior to the time
Purchaser acquires Shares pursuant to the Offer, it is not anticipated that
Purchaser will have any significant assets or liabilities or engage in
activities other than those incident to its formation and capitalization and the
transactions contemplated by the Offer and the Merger. Its principal office is
located at 35 Parkwood Drive, Hopkinton, Massachusetts. Purchaser's telephone
number is (508) 435-1000.

     For certain information concerning executive officers and directors of
Parent and Purchaser, see Schedule I.

     Except as set forth in this Offer to Purchase, neither Purchaser nor Parent
(collectively, the "Acquirors") nor, to the best knowledge of the Acquirors, any
of the persons or entities listed on Schedule I, nor any associate or
majority-owned subsidiary of any of the foregoing, beneficially owns or has a
right to acquire any Shares, and no Acquiror nor, to the best of knowledge of
the Acquirors, any of the persons or entities listed on Schedule I, has effected
any transaction in the Shares during the past sixty days.

     Except as set forth in this Offer to Purchase, no Acquiror nor, to the best
knowledge of Acquirors, any of the persons or entities listed on Schedule I, has
any contract, arrangement, understanding or relationship with any other person
with respect to any securities of the Company, including, but not limited to,
any contract, arrangement, understanding or relationship concerning the transfer
or the voting of any securities of the Company, joint ventures, loan or option
arrangements, puts or calls, guarantees of loans, guarantees against loss, or
the giving or withholding of proxies.

     Except as set forth in Section 11, no Acquiror or any of their respective
subsidiaries, nor, to the best knowledge of the Acquirors, any of the persons or
entities listed on Schedule I, has had, since January 1, 1996, any business
relationships or transactions with the Company or any of its executive officers,
directors or affiliates that would be required to be reported under the rules of
the Commission. Except as set forth in Section 11, since January 1, 1996 there
have been no contacts, negotiations or transactions between any Acquiror, any of
their respective subsidiaries or, to the best knowledge of the Acquirors, any of
the persons or entities listed on Schedule I, and the Company or its affiliates
concerning a merger, consolidation or acquisition, tender offer or other
acquisition of securities, election of directors or a sale or other transfer of
a material amount of assets.

                                       12
<PAGE>   15

10. SOURCE AND AMOUNT OF FUNDS.

     The Offer is not conditioned upon any financing arrangements. The total
amount of funds required by Purchaser to purchase all of the Shares is estimated
to be approximately $191,310,000 million. Purchaser will obtain all such funds
from Parent in the form of capital contributions and/or loans. Parent will
provide such funds through available cash on hand.

11. BACKGROUND OF THE OFFER; PURPOSE OF THE OFFER AND THE MERGER; THE MERGER
    AGREEMENT AND CERTAIN OTHER AGREEMENTS.

  Background of the Offer.

     In November 1998, Parent began an evaluation of the Company as a potential
acquisition candidate. This evaluation followed an introductory meeting in
October 1998 at which Parent and the Company exchanged high level information on
the respective strategies and products of the two companies.

     The companies signed a confidentiality agreement on November 1, 1998. In
November, Michael Cody and Thomas Joyce of the EMC New Business Development
Group met with Judy Carter, President and Chief Executive Officer of the
Company, to discuss Parent's interest in evaluating a potential acquisition.

     Parent's primary interest in the Company involved the Company's CenterStage
Storage Resource Management software product. Following this meeting,
representatives of Parent's Engineering and Product Management groups met with
representatives of the Company's technology organization to evaluate the
Company's products and technologies. This meeting resulted in sufficient
interest on the part of both Parent and the Company to proceed to a series of
preliminary business discussions during December 1998 and January 1999 while
Parent's internal technical evaluation proceeded. These discussions stalled,
however, when Parent requested additional detailed technical and architectural
information in order to ensure that the Company's products met Parent's
requirements and could ultimately be integrated with certain of Parent's
products. The Company was averse to disclosing to Parent certain proprietary
information regarding its software architecture, and did not wish to provide
direct access to its key software designers. Attempts to resolve this impasse
continued through March 1999. However, the parties were not successful in
resolving this matter, and discussions regarding an acquisition were
discontinued.

     In October 1999, Parent decided to attempt to renew discussions with the
Company about a possible acquisition. A telephone conversation between Michael
Ruettgers, President and Chief Executive Officer of Parent and James Cannavino,
Chairman of the Company, led to a meeting on November 4, 1999. The meeting was
held in Waltham, Massachusetts at the office of Broadview International LLC, a
financial advisor to Parent ("Broadview"). Attending the meeting were Mr. James
Cannavino, Chairman of the Company; Joseph Markus, a consultant to the Company;
several representatives from Broadview including Steve Smith, Senior Managing
Director and Mark Whitcher, Senior Associate; and the following persons from
Parent: David Donatelli, Vice President, New Business Development; John Hartjen,
Manager, New Business Development; Michael Cody, Vice President, Corporate
Development; and Thomas Joyce, Senior Product Marketing Specialist, New Business
Development. The meeting involved a general discussion of Parent's interest in
the possibility of acquiring all of the outstanding common stock of the Company
and a discussion of the Company's business. At the conclusion of the meeting, it
was agreed that the type of information Parent unsuccessfully sought earlier in
the year would be provided, and the parties agreed to proceed with detailed
technical discussions relating to the products and capabilities of the Company.

     On November 17, 1999, employees of Parent met with employees of the Company
at its headquarters in Alexandria, Virginia for an in-depth technical review of
the Company's products and technologies. The following day there was a meeting
between representatives of Parent and the Company to discuss Parent's due
diligence information requirements. On November 19, 1999, the Company's Board
was updated as to the status of the meetings with Parent.

     On November 24, 1999, Messrs. Cody and Joyce called Judy Carter and
notified her that based on the status of Parent's technical review, it planned
to communicate to the Company its interest in pursuing more detailed discussions
concerning an acquisition of the Company.

                                       13
<PAGE>   16

     On November 29, 1999, Parent outlined to the Company its potential interest
in acquiring all of the outstanding common stock of the Company at a price in
the range of $8 to $11 per share subject, among other things, to the completion
of due diligence and negotiation of an acceptable acquisition agreement.

     During the period from December 1 through December 20, 1999, business,
financial and legal due diligence activities with respect to the Company were
conducted by representatives of Parent. From December 14 through December 20,
1999, representatives of management of Parent and the Company, along with their
respective legal and financial advisors, held meetings and telephone conferences
to discuss and negotiate the terms of the Merger Agreement and the related
agreements.

     On December 17, 1999, the Mergers & Acquisitions Committee of the Board of
Directors of Parent held a meeting to consider the transaction. Mr. Donatelli
reviewed the business of the Company and details of the proposed transaction.
Mr. Donatelli was authorized to complete due diligence and to complete
negotiation of appropriate transaction documents.

     On December 19 and 20, 1999, the Board of Directors of the Company held
special meetings to consider the proposed transaction. At the meetings, the
Company's management and representatives of its legal advisors, Blau, Kramer,
Wactlar & Lieberman, P.C., discussed the proposed offer by Parent for all of the
outstanding stock of the Company and the Merger Agreement and outlined the
directors' legal duties and responsibilities. At the meeting on December 20,
1999, representatives of SoundView Technology Group presented a summary of its
analyses of the financial aspects of the proposed transaction, including an
analysis of the fairness of the Offer Price, from a financial point of view, to
the stockholders of the Company. At the conclusion of the meeting, the Company
Board unanimously approved the Merger Agreement and determined that the Offer
and the Merger are advisable, fair to, and in the best interests of the
Company's stockholders. They voted unanimously to recommend to the Company's
stockholders that they accept the Offer and tender their shares pursuant to the
Offer.

     On December 20, 1999, the Board of Directors of Parent, at a special
meeting, discussed the proposed transaction. Following a review of the business
of the Company and the terms of the proposed Merger Agreement and the Offer to
Purchase the Board of Directors unanimously approved the transaction and
directed management to finalize the Merger Agreement.

     Definitive agreements dated as of December 21, 1999, were executed, and on
December 21, 1999, EMC issued a press release announcing its offer to purchase
all of the outstanding shares of the Company for a price of $10.00 per share.
The Offer was commenced on December 23, 1999.

     Purpose of the Offer and the Merger.  The purpose of the Offer and the
Merger is to enable Parent to acquire control of, and the entire equity interest
in, the Company. The Offer is being made pursuant to the Merger Agreement and is
intended to increase the likelihood that the Merger will be effected. The
purpose of the Merger is to acquire all of the outstanding Shares not purchased
pursuant to the Offer. The transaction is structured as a merger in order to
ensure the acquisition by Parent of all the outstanding Shares.

     If the Merger is consummated, Parent's common equity interest in the
Company would increase to 100% and Parent would be entitled to all benefits
resulting from that interest. These benefits include complete management and
control with regard to the future conduct of the Company's business and the
right to any increase in its value. Similarly, Parent will also bear the risk of
any losses incurred in the operation of the Company and any decrease in the
value of the Company.

     Stockholders of the Company who sell their Shares in the Offer will cease
to have any equity interest in the Company and any right to participate in its
earnings and any future growth. If the Merger is consummated, non-tendering
stockholders will no longer have an equity interest in the Company and instead
will have only the right to receive the Merger Consideration pursuant to the
Merger Agreement. See Section 12. Similarly, after selling their Shares in the
Offer or the subsequent Merger, stockholders of the Company will not bear the
risk of any decrease in the value of the Company.

     The primary benefits of the Offer and the Merger to the stockholders of the
Company are that such stockholders are being afforded an opportunity to sell all
of their Shares for cash at a price which represents a

                                       14
<PAGE>   17

premium of approximately 7.4% over the closing market price of the Shares on
December 20, 1999, the last full trading day prior to the initial public
announcement that the Company, Purchaser and Parent executed the Merger
Agreement.

     The following is a summary of certain provisions of various agreements.
This summary is not a complete description of the terms and conditions of these
agreements and is qualified in its entirety by reference to the full text of
these agreements filed with the Commission as exhibits to the Schedule 14D-1 and
they are incorporated herein by reference. Capitalized terms used but not
otherwise defined herein shall have the meanings set forth in the Merger
Agreement. These agreements may be examined, and copies obtained, as set forth
in Section 8 of this Offer to Purchase.

MERGER AGREEMENT.

     The Offer.  The Merger Agreement provides for the making of the Offer as
provided in this Offer to Purchase.

     The Company Board.  The Merger Agreement provides that, upon the purchase
of Shares pursuant to the Offer and from time to time thereafter, Parent will be
entitled to designate such number of directors, rounded down to the next whole
number, on the Company Board as is equal to the product of the total number of
directors on the Company Board (including the directors designated by Parent)
multiplied by a fraction, the numerator being equal to the number of Shares
beneficially owned by Parent and its subsidiaries and the denominator being the
total number of Shares then outstanding. The Company will use its reasonable
best efforts to cause such persons designated by Parent to be appointed or
elected to the Company Board and to secure resignations of such number of its
incumbent directors as is necessary to enable Parent's designees to be so
elected or appointed.

     The Merger Agreement also provides that in the event that Parent's
designees are elected or appointed to the Company Board, until the Effective
Time, the Company Board shall have at least two directors who were directors of
the Company as of the date of the Merger Agreement and who are not affiliates of
Parent and Purchaser ("Independent Directors"), provided that if the number of
Independent Directors shall be reduced below two for any reason whatsoever, the
remaining Independent Director, if any, shall be entitled to designate a person
to fill such vacancy who shall be deemed to be an Independent Director. If no
Independent Director remains, the other directors shall designate two persons to
fill such vacancies who shall not be stockholders, affiliates or associates of
Parent or Purchaser, and such persons shall be deemed to be Independent
Directors. In the event that Parent's designees constitute a majority of the
directors on the Company Board, the affirmative vote of a majority of the
Independent Directors shall be required after the acceptance for payment of
Shares pursuant to the Offer and prior to the Effective Time, to: (i) amend or
terminate the Merger Agreement by the Company; (ii) exercise or waive any of the
Company's rights, benefits or remedies under the Merger Agreement; or (iii) take
any other action under or in connection with the Merger Agreement if such action
materially and adversely affects holders of Shares other than Parent or
Purchaser; provided that if there shall be no such directors, such actions may
be effected by unanimous vote of the entire Company Board.

     The Merger.  At the Effective Time of the Merger, each Share then
outstanding, other than Shares held by (i) the Company as treasury stock, (ii)
Parent or any of its wholly owned subsidiaries, including Purchaser, and (iii)
stockholders who properly perfect their dissenters' rights under the DGCL, will
be converted into the right to receive the Offer Price, without interest.

     Options.  The Merger Agreement provides that as of the Effective Time,
holders of options, other than options designated as 1999 Options (as defined in
the Merger Agreement), to purchase shares of the Company's common stock
("General Options") will be entitled to receive a cash amount equal to the
product of (i) the excess, if any, of the Offer Price over the exercise price
per Share of such General Option and (ii) the number of Shares covered by the
holder's General Options. Upon such payment, the General Options will then be
cancelled. All options designated as 1999 Options will automatically convert
into a right to receive Parent common stock (a "Parent Option"). With respect to
any such Parent Option, (i) the number of shares of Parent common stock subject
to such Parent Option will be determined by multiplying the number of
                                       15
<PAGE>   18

Shares subject to the 1999 Option by the Option Exchange Ratio (defined below),
rounding any fractional Share down to the nearest whole Share, and (ii) the
exercise price per share of such Parent Option will be determined by dividing
the exercise price per Share applicable to the 1999 Option by the Option
Exchange Ratio, and rounding the exercise price thus determined up to the
nearest whole cent. Except as provided above, the converted or substituted
Parent Options will be subject to the same terms and conditions (including,
without limitation, expiration date, vesting and exercise provisions) as were
applicable to the 1999 Option immediately prior to the Effective Time. The term
"Option Exchange Ratio" means (i) the Merger Consideration divided by (ii) the
average of the closing prices of Parent Common Stock on the NYSE during the
twenty trading days preceding the fifth trading day prior to the date on which
the closing of the Merger occurs.

     The Company will take all necessary actions so that all stock option,
incentive or other equity-based plans established by the Company or any
subsidiary of the Company (a "Company Subsidiary") shall terminate as of the
Effective Time and the provisions in any other plan, program, or arrangement
providing for the issuance or grant of any other interest in respect of the
capital stock of the Company or any Company Subsidiary shall be deleted and
terminated as of the Effective Time. The Company will use its reasonable best
efforts to obtain the consent of each holder of outstanding General Options and
1999 Options to the treatment of such options specified by the Merger Agreement
to the extent necessary.

     Representations and Warranties.  In the Merger Agreement, the Company has
made customary representations and warranties to Parent and Purchaser with
respect to, among other things:

     - corporate organization, good standing and capitalization,

     - the authorization, execution, delivery, performance and enforceability of
       the Merger Agreement and related matters,

     - the absence of conflict with its certificate of incorporation, by-laws,
       or any agreements to which the Company is a party,

     - filings with the Commission and financial statements,

     - no undisclosed liabilities,

     - absence of certain changes,

     - taxes,

     - owned and leased real property, title to assets,

     - no existing discussions with any other party regarding an Acquisition
       Proposal (as defined below under the heading "No Solicitation") or any
       other substantially similar proposal,

     - contractual and other obligations,

     - employee benefit plans and compensation agreements,

     - litigation,

     - compliance with legal requirements, and

     - receipt of the SoundView Opinion.

     In the Merger Agreement, each of Parent and Purchaser has made customary
representations and warranties to the Company with respect to, among other
things:

     - corporate organization and good standing,

     - the authorization, execution, delivery, performance and enforceability of
       the Merger Agreement and related matters,

     - consents and approvals,

                                       16
<PAGE>   19

     - the absence of conflict with their respective certificates of
       incorporation, by-laws, or any applicable law, and

     - sufficient funds.

     The representations and warranties made in the Merger Agreement or any
other document delivered pursuant to the Merger Agreement shall survive the
Effective Time as necessary to effect the terms and provisions of the
Indemnification Agreement (described under the heading "Escrow Agreement and
Indemnification Agreement" below).

     Grant of Option to Effect a Short-Form Merger.  To facilitate Purchaser
effectuating a Short-Form Merger, the Merger Agreement provides that the Company
grants Purchaser an option to purchase from the Company such number of Shares as
will result in the Purchaser owning 90.1% of the total number of Shares, at a
price per Share equal to the Offer Price (up to a maximum of 19.9% of the
outstanding Shares). This option is exercisable by Parent or any of its
subsidiaries only after the purchase of and payment for Shares pursuant to the
Offer as a result of which Parent and its subsidiaries own beneficially at least
a majority of the then outstanding Shares. The portion of the purchase price
owing upon exercise of such option equal to the product of (i) the number of
Shares purchased pursuant to such option multiplied by (ii) the par value per
Share will be paid to the Company in cash by wire transfer or cashier's check,
and the balance of the purchase price will be paid by delivery to the Company of
a non-interest bearing unsecured demand note from Purchaser. Such option may be
exercised on two day's written notice given by Purchaser to the Company.

     Interim Operations of the Company.  Except as contemplated by the Merger
Agreement or agreed in writing by Parent, prior to the Effective Time, the
business of the Company and each Company Subsidiary will be conducted according
to its ordinary and usual course of business in substantially the same manner as
conducted prior to entering into the Merger Agreement and shall use its
reasonable best efforts to preserve intact its current business organization,
keep available the services of its current officers and employees, and maintain
existing relationships with franchisees, customers, suppliers, creditors,
business partners and others having business dealings with it, to the end that
the goodwill and ongoing business of each of them shall be unimpaired at the
Effective Time.

     Additionally, except as contemplated by the Merger Agreement or agreed in
writing by Parent, prior to the Effective Time neither the Company nor any
Company Subsidiary shall:

          (i) directly or indirectly amend its Certificate of Incorporation or
     By-Laws or similar organizational documents;

          (ii) (A) declare, set aside or pay any dividend or other distribution
     payable in cash, stock or property with respect to any shares of any class
     or series of its capital stock, (B) redeem, purchase or otherwise acquire
     directly or indirectly any shares of any class or series of its capital
     stock, or any instrument or security which consists of or includes a right
     to acquire such shares; (C) issue, sell, transfer, pledge, dispose of or
     encumber any shares of any class or series of its capital stock or
     indebtedness having voting rights, or securities convertible or
     exchangeable for, or options, warrants, calls, commitments or rights of any
     kind to acquire any shares of any class or series of its capital stock
     indebtedness having voting rights, other than Shares reserved for issuance
     on the date of the Merger Agreement; or (D) split, combine or reclassify
     any shares of any class or series of its stock;

          (iii) (A) incur or modify any indebtedness or other liability, other
     than in the ordinary and usual course of business and consistent with past
     practice and not in excess of $50,000; or (B) modify, amend or terminate
     any note, bond, mortgage, indenture, lease, license, contract, agreement or
     other instrument or obligation or arrangement to which the Company or any
     Company Subsidiary is a party or by which any of them or any of their
     properties or assets may be bound, or waive, release or assign any material
     rights or claims, except in the ordinary course of business and consistent
     with past practice;

          (iv) (A) incur or assume any long-term debt, or except in the ordinary
     course of business, incur or assume any short-term indebtedness in amounts
     not consistent with past practice; (B) modify the terms of any indebtedness
     or other liability; (C) assume, guarantee, endorse or otherwise become
     liable or

                                       17
<PAGE>   20

     responsible (whether directly, contingently or otherwise) for the
     obligations of any other person or entity; (D) make any loans, advances or
     capital contributions to, or investments in, any other person or entity
     (other than to or in wholly owned subsidiaries of the Company); or (E)
     enter into any material commitment or transaction in the ordinary course of
     business not in excess of $1,000,000;

          (v) transfer, lease, license, sell, mortgage, pledge, dispose of, or
     encumber any assets other than in the ordinary and usual course of business
     and consistent with past practice;

          (vi) make any change in the compensation payable or to become payable
     to any of its officers, directors, employees, agents or consultants (other
     than normal recurring increases in wages to employees who are not officers
     or directors or affiliates in the ordinary course of business consistent
     with past practice) or to persons providing management services, or enter
     into or amend any employment, severance, consulting, termination or other
     agreement or employee benefit plan or make any loans to any of its
     officers, directors, employees, affiliates, agents or consultants or make
     any change in its existing borrowing or lending arrangements for or on
     behalf of any of such persons pursuant to an employee benefit plan or
     otherwise;

          (vii) pay or make any accrual or arrangement for payment of any
     pension, retirement allowance or other employee benefit pursuant to any
     existing plan, agreement or arrangement to any officer, director, employee
     or affiliate or pay or agree to pay or make any accrual or arrangement for
     payment to any officers, directors, employees or affiliates of the Company
     of any amount relating to unused vacation days, except payments and
     accruals made in the ordinary course of business consistent with past
     practice; adopt or pay, grant, issue, accelerate or accrue salary or other
     payments or benefits pursuant to any pension, profit-sharing, bonus, extra
     compensation, incentive, deferred compensation, stock purchase, stock
     option, stock appreciation right, group insurance, severance pay,
     retirement or other employee benefit plan, agreement or arrangement, or any
     employment or consulting agreement with or for the benefit of any director,
     officer, employee, agent or consultant; or amend in any material respect
     any such existing plan, agreement or arrangement in a manner inconsistent
     with the foregoing;

          (viii) neither the Company nor any Company Subsidiary shall permit any
     insurance policy naming it as a beneficiary or a loss payable payee to be
     cancelled or terminated without notice to Parent, except policies providing
     coverage for losses not in excess of $50,000;

          (ix) enter into any contract or transaction relating to the purchase
     of assets other than in the ordinary course of business consistent with
     past practice and in no such case for assets in excess of $50,000;

          (x) pay, repurchase, discharge or satisfy any of its claims,
     liabilities or obligations (absolute, accrued, asserted or unasserted,
     contingent or otherwise), other than the payment, discharge or satisfaction
     in the ordinary course of business and consistent with past practice to any
     person or entity who is not an affiliate of the Company, of claims,
     liabilities or obligations reflected or reserved against in, or
     contemplated by, the financial statements of the Company included in its
     filings with the Commission;

          (xi) adopt a plan of complete or partial liquidation, dissolution,
     merger, consolidation, restructuring, recapitalization or other
     reorganization of the Company or any Company Subsidiary (other than the
     Merger);

          (xii) (A) change any of the accounting methods used by it unless
     required by GAAP or (B) make any material election relating to taxes,
     change any material election relating to taxes already made, change any
     material accounting method relating to taxes, change any material
     accounting method relating to taxes unless required by GAAP, enter into any
     closing agreement relating to taxes, settle any claim or assessment
     relating to taxes or consent to any claim or assessment relating to taxes
     or any waiver of the statute of limitations for any such claim or
     assessment;

          (xiii) take, or commit to take, any action that would or is reasonably
     likely to result in any of the conditions to the Offer or any of the
     conditions to the Merger not being satisfied, or would make any
     representation or warranty of the Company contained in the Merger Agreement
     inaccurate in any respect

                                       18
<PAGE>   21

     at, or as of any time prior to, the Effective Time, or that would impair
     the ability of the Company, Parent, Purchaser or the holders of Shares to
     consummate the Offer or the Merger in accordance with the terms hereof or
     materially delay such consummation; and

          (xiv) enter into an agreement, contract, commitment or arrangement to
     do any of the foregoing, or to authorize, recommend, propose or announce an
     intention to do any of the foregoing.

     Employee Benefits.  As soon as reasonably practicable following the
Effective Time and for a three-year period following the Effective Time, the
Surviving Corporation and its subsidiaries and successors shall provide to
persons who were employees of the Company or a Company Subsidiary immediately
prior to the Effective Time (the "Retained Employees") employee plans and
programs that provide benefits that are no less favorable in the aggregate than
those provided to employees of Parent generally during such time. With respect
to such benefits, service accrued by such Retained Employees during employment
with the Company and its Subsidiaries prior to the Effective Time shall be
recognized for all purposes, except to the extent necessary to prevent
duplication of benefits.

     The Company shall take all necessary and appropriate actions to terminate,
prior to the Effective Time, the Softworks Retirement 401(k) Plan.

     Stockholders' Meeting.  In the event that Purchaser does not acquire 90% of
the outstanding Shares pursuant to the Offer or otherwise, a stockholder vote
will be required to approve the Merger. Pursuant to the Merger Agreement, if
required by applicable law in order to consummate the Merger, the Company will:
(i) duly call, give notice of, convene and hold a special meeting of its
stockholders as soon as practicable following the acceptance for payment and
purchase of Shares by Purchaser pursuant to the Offer for the purpose of
considering and taking action upon the approval of the Merger and the adoption
of the Merger Agreement; (ii) prepare and file with the Commission a proxy or
information statement relating to the Merger; (iii) cause a definitive proxy
(and any amendments thereto) to be mailed to stockholders, (iii) include in the
proxy statement the recommendation of the Company Board that stockholders to
approve the Merger and adopt the Merger Agreement; and (iv) use its reasonable
best efforts to solicit from holders of Shares proxies in favor of the Merger.

     Parent has agreed that it will vote, or cause to be voted, all of the
shares of capital stock of Purchaser and all Shares owned by Parent, Purchaser
or any of Parent's other subsidiaries in favor of approval of the Merger and the
adoption of the Merger Agreement.

     No Solicitation.  The Company has agreed that neither it, its subsidiaries,
or its affiliates will (i) directly or indirectly, encourage, solicit or
facilitate any inquiries or proposals that constitute, or could reasonably be
expected to lead to, any proposal or offer to acquire any part of the stock or
assets of the Company or any Company Subsidiary (an "Acquisition Proposal") or
(ii) participate in or initiate discussions or negotiations concerning, or
provide any information to, any person, entity, or group (other than Parent, any
of its affiliates or representatives) relating to, an Acquisition Proposal. If,
however, at any time prior to the time of acceptance of Shares for payment
pursuant to the Offer, the Company Board determines in good faith, after
consultation with outside counsel, that it is necessary to do so in order to
comply with its fiduciary duties to the Company's stockholders under applicable
law, the Company may, in response to a Superior Proposal (defined below) that
was not solicited by it or that did not otherwise result from a breach of the
Company's obligations regarding Acquisition Proposals and subject to providing
prior written notice of its decision to take such action to Parent, furnish
information with respect to the Company and any Company Subsidiary to any person
or entity making a Superior Proposal pursuant to a confidentiality agreement
containing terms no less favorable to the Company than the Confidentiality
Agreement and participate in discussions or negotiations regarding the Superior
Proposal. The Company shall cause the officers, directors, employees,
representatives and agents of the Company, each Company Subsidiary, and each
affiliate of the Company, including, but not limited to, investment bankers,
attorneys and accountants to comply with this non-solicitation provision. The
term "Superior Proposal" means any proposal or offer by a third party to acquire
more than 50% of the combined voting power of the Shares then outstanding, or
all or substantially all of the assets of the Company, which the Company Board
determines in good faith (after receipt of (i) an opinion of a financial advisor
that such proposal is financially superior and (ii) an opinion from independent
legal counsel that failure to provide such
                                       19
<PAGE>   22

information or engage in such discussions would be a breach of the Company
Board's fiduciary duties to the Company stockholders under applicable law) to be
more favorable to the Company's stockholders than the Offer and the Merger,
which is not subject to the receipt of any necessary financing or is subject to
financing which, in the good faith judgment of the Company Board, is reasonably
capable of being obtained by the third party.

     Neither the Company Board nor any committee thereof shall (i) withdraw or
modify, or propose to withdraw or modify, in a manner adverse to Parent or
Purchaser, the approval or recommendation by the Company Board or any committee
thereof of the Offer, the Merger Agreement or the Merger, (ii) approve or
recommend or propose to approve or recommend, any Acquisition Proposal or (iii)
enter into a letter of intent, agreement in principle, acquisition agreement or
any other agreement with respect to any Acquisition Proposal. Notwithstanding
the foregoing, prior to the time of acceptance for payment of Shares pursuant to
the Offer, in response to a Superior Proposal that was not solicited by the
Company and that did not otherwise result from a breach of the non-solicitation
provision, the Company Board may terminate the Merger Agreement after the
seventh business day following Parent's receipt of written notice from the
Company advising Parent that the Company Board has received a Superior Proposal
that it intends to accept, specifying the material terms and conditions of such
Superior Proposal, identifying the person or entity making such Superior
Proposal, but only if the Company shall have first caused its financial and
legal advisors to negotiate with Parent to make such adjustments in the terms
and conditions of the Merger Agreement as would enable the Company to proceed
with the transactions contemplated in the Merger Agreement on such adjusted
terms. No such termination shall be effective until the Company makes payment to
Parent of funds equal to the Termination Fee (as discussed under the heading
"Termination Fee; Expenses" below).

     The Company agrees that as of the date of the Merger Agreement, it, its
subsidiaries and affiliates (and their respective officers, directors,
employees, representatives and agents) shall immediately cease and cause to be
terminated any existing activities, discussions or negotiations with any person
or entity (other than Parent, Purchaser or their respective representatives)
conducted heretofore with respect to any Acquisition Proposal.

     The Company has further agreed to notify Parent immediately after receipt
by the Company (or its advisors) of any Acquisition Proposal or any request for
nonpublic information in connection with an Acquisition Proposal or for access
to the properties, books or records of the Company or any Company Subsidiary by
any person or entity that informs the Company that it is considering making, or
has made, an Acquisition Proposal. Such notice to Parent shall be made orally
and in writing and shall indicate in reasonable detail the identity of the
offeror and the terms and conditions of such proposal, inquiry or contact. The
Company shall keep Parent informed of all material developments and the status
of any Acquisition Proposal, any negotiations or discussions with respect to any
Acquisition Proposal or any request for nonpublic information in connection with
any Acquisition Proposal or for access to the properties, books or records of
the Company or any Company Subsidiary by any person or entity that is
considering making, or has made, an Acquisition Proposal. The Company shall
provide Parent with copies of all documents received from or delivered or sent
to any person that is considering making or has made an Acquisition Proposal.

     Nothing shall prohibit the Company or the Company Board from (i) taking and
disclosing to the Company's stockholders a position with respect to a tender or
exchange offer by a third party pursuant to Rules 14d-9 and 14e-2 promulgated
under the Exchange Act, or (ii) making such disclosure to the Company's
stockholders as, in the good faith judgment of the Company Board, after
receiving advice from outside counsel, is required under applicable law,
provided that the Company may not, except as permitted under the Merger
Agreement, withdraw or modify, or propose to withdraw or modify, its position
with respect to the Offer or the Merger or approve or recommend, or propose to
approve or recommend, any Acquisition Proposal, or enter into any agreement with
respect to any Acquisition Proposal.

     Indemnification and Insurance.  The Merger Agreement provides that for
three years after the Effective Time, Parent or the Surviving Corporation shall
jointly and severally indemnify, defend and hold harmless each present and
former officer and director of the Company and its subsidiaries, and each person
who becomes an officer or director of the Company or any Company Subsidiary
before the Effective Time, against

                                       20
<PAGE>   23

all losses, claims, damages, liabilities, costs, fees and expenses arising out
of acts or omissions occurring at or prior to the Effective Time to the full
extent required under applicable Delaware law, the terms of the Company's
Certificate of Incorporation or By-Laws. Reasonable attorneys fees, judgements,
fines, losses, claims, and settlements (effected with the written consent of
Parent or Surviving Corporation, which consent shall not be unreasonably
withheld) are included. In the event that any claim or assertion is made within
such three year period, rights to indemnification shall continue until
disposition of the claim.

     The Merger Agreement further provides that the Surviving Corporation shall
maintain the Company's existing officers' and directors' liability insurance for
a period of not less than three years after the Effective Date. Parent may
substitute policies of substantially equivalent coverage, amounts, and terms.
However, in no event shall the Company be required to pay aggregate premiums for
insurance in excess of 200% of the aggregate paid by the Company in 1999 on an
annualized basis. If the premium for such coverage exceeds such amount, the
Surviving Corporation shall purchase a policy with the greatest coverage
available that does not exceed 200% of the aggregate paid by the Company in 1999
for such insurance.

     Conditions to the Merger.  The respective obligations of each party to
effect the Merger will be subject to the satisfaction at or prior to the
Effective Time of each of the following conditions, any and all of which may be
waived in whole or in part by the Company, Parent or Purchaser, as the case may
be, to the extent permitted by applicable law: (i) the Merger Agreement shall
have been approved and duly adopted by the requisite vote of the stockholders of
the Company, if required by applicable law, in order to consummate the Merger;
(ii) no statute, rule or regulation shall have been enacted or promulgated by
any governmental authority which restrains, enjoins or otherwise prevents or
prohibits the consummation of the Merger; nor shall there be any preliminary or
permanent injunction or other order of any governmental entity precluding
consummation of the Merger; (iii) the purchase of Shares pursuant to the Offer
shall have occurred; and (iv) any applicable waiting periods under the
Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended (the "HSR
Act"), shall have expired or been terminated.

     The obligations of Parent and Purchaser to consummate the Merger are
subject to the satisfaction on or prior to the Closing Date of each of the
following conditions, any and all of which may be waived in whole or in part by
Parent and Purchaser, to the extent permitted by applicable law: (i) all actions
regarding settlement and termination of the Company Options shall have been
taken; (ii) representations and warranties set forth by the Company in the
Merger Agreement shall be true in all material respects on the date of the
Merger Agreement and as of the Effective Time; and (iii) the Company shall have
complied in all material respects with its covenants under the Merger Agreement.

     Termination.  The Merger Agreement may be terminated and the Merger may be
abandoned at any time prior to the Effective Time, whether before or after
stockholder approval:

          (a) by the mutual written consent of Parent and the Company;

          (b) by either the Company or Parent if: (i) the Offer shall have
     expired without any Shares being purchased, or Purchaser shall not have
     accepted for payment any Shares pursuant to the Offer by April 15, 2000;
     provided, however, that a party does not have the right to terminate if the
     party has been the cause of or resulted in Purchaser's failure to purchase
     the Shares, or (ii) any governmental entity issues a final order or takes
     any other final action (which both parties took reasonable actions to lift)
     which permanently restrains, enjoins, or otherwise prohibits the acceptance
     for payment or payment for Shares pursuant to the Offer or the Merger;

          (c) by the Company if: (i) Parent, Purchaser or any of their
     affiliates have failed to commence the Offer on or prior to five business
     days following date of the initial public announcement of the Offer;
     provided, however, that the Company may not terminate if the Company is at
     such time in material breach of its obligations under the Merger Agreement;
     (ii) as permitted under the terms of the Merger Agreement allowing the
     Company to terminate in order to accept a Superior Proposal, so long as the
     Company complies with all provisions in the Merger Agreement regarding
     valid acceptance of a Superior Proposal, including notice provisions and
     termination fees; and (iii) if Parent or Purchaser shall have breached in
     any material respect any of their respective representations, warranties,
     covenants or other

                                       21
<PAGE>   24

     agreements contained in the Merger Agreement, which breach cannot be or has
     not been cured within 15 days after the Company has given written notice,
     as applicable;

          (d) by Parent if: (i) due to an occurrence, not involving a breach by
     Parent or Purchaser of their obligations hereunder, which makes it
     impossible to satisfy any of the Conditions of the Offer, Parent,
     Purchaser, or any of their affiliates shall have failed to commence the
     Offer on or prior to the fifth business day following the date of the
     initial public announcement of the Offer; (ii) prior to the purchase of
     Shares by Purchaser pursuant to the Offer, the Company Board shall have
     withdrawn, modified or changed in a manner adverse to Parent or Purchaser
     its approval or recommendation of the Offer, the Merger Agreement or the
     Merger or shall have recommended an Acquisition Proposal or shall have
     executed an agreement in principle or definitive agreement relating to an
     Acquisition Proposal or similar business combination with a person or
     entity other than Parent, Purchaser or their affiliates; (iii) prior to the
     purchase of Shares pursuant to the Offer, the Company shall have breached
     any representation, warranty, covenant or other agreement contained in the
     Merger Agreement which would give rise to the failure of the Conditions of
     the Offer set forth in sections (f) or (g) of Item 14 below, which breach
     cannot be cured within 15 days after the giving of written notice by Parent
     to the Company, (iv) if, prior to the purchase of Shares pursuant to the
     Offer, the Major Shareholder shall have breached any representation,
     warranty, covenant or other agreement contained in the Major Shareholder's
     Stock Tender Agreement which would give rise to the failure of the
     Conditions of the Offer set forth in section (h) of Item 14 below, which
     breach cannot be or has not been cured within 15 days after the giving of
     written notice by Parent to the Company, or (v) if prior to the purchase of
     Shares pursuant to the Offer, there shall have been entered any injunction
     with respect to the performance by the Major Shareholder or the Trustees of
     their respective obligations as set forth in the Major Stockholder's Stock
     Tender Agreement, which injunction has not been withdrawn or rendered
     inapplicable to the obligations of the Major Shareholder or the Trustees
     within 15 days of being so entered (provided that Parent may not terminate
     the Merger Agreement on this occurrence until after the initial scheduled
     Expiration Date of the Offer and if the Minimum Condition is otherwise
     satisfied).

     In the event of the termination or abandonment by any party pursuant to the
terms of the Merger Agreement, the provisions of the Confidentiality Agreement
will continue in full force and effect and there shall be no liability on the
part of Parent, Purchaser or the Company except (i) for fraud or for breach of
the Merger Agreement prior to such termination or abandonment of the
Transactions and (ii) as described under the heading "Termination Fee; Expenses"
below.

     Termination Fee; Expenses.  Pursuant to the Merger Agreement, if: (i) the
Company enters into an agreement which accepts or implements another Acquisition
Agreement; (ii) either the Company or Parent terminates or abandons the
transactions pursuant to clause (b)(i) under the heading "Termination" above,
and prior thereto another Acquisition Proposal was publicly announced; (iii) the
Company terminates or abandons the transactions pursuant to clause (c)(ii) under
the heading "Termination" above; (iv) Parent terminates or abandons the
transactions pursuant to clause (d)(ii) under the heading "Termination" above;
or (v) Parent terminates or abandons the transactions pursuant to clause
(d)(iii) under the heading "Termination" above resulting from a breach of the
provisions regarding no solicitation described under the heading "No
Solicitation" above, or the intentional or willful breach of any other
provision; then Company shall pay to Parent a termination fee equal to
$10,572,670 plus an amount equal to Parent's actual and reasonably documented
out-of-pocket fees and expenses incurred by Parent and Purchaser in connection
with the Offer, the Merger, the Merger Agreement and the consummation of the
transactions. If Parent terminates or abandons the transaction pursuant to
clause (d)(iv) under the heading "Termination" above, or if the Offer shall have
expired without the Minimum Condition having been satisfied and the Major
Shareholder shall not have satisfied its obligations under the Major
Shareholder's Stock Tender Agreement, then a termination fee of $9,130,942, plus
the expenses described above, shall be paid to Parent. The termination fee and
Parent's good faith estimate of its expenses shall be paid in same day funds
concurrently with the execution of any agreement accepting or implementing
another Acquisition Proposal or any termination or abandonment, whichever shall
first occur, together with delivery of a written acknowledgment by the Company
of its obligation to reimburse Parent for its actual reasonable expenses in
excess of such estimated expense payment.

                                       22
<PAGE>   25

     Except as specifically provided to the contrary in the Merger Agreement,
all costs and expenses incurred in connection with this the Merger Agreement and
the consummation of the transactions shall be paid by the party incurring such
costs and expenses.

STOCK TENDER AGREEMENTS

     The Shares beneficially owned by the Major Shareholder are subject to a
Voting Trust Agreement, dated as of August 3, 1998, as amended, by and among the
Company, the Major Shareholder and James Cannavino, Charles Feld and Dennis
Murray, as trustees (the "Trustees"). The Major Shareholder and the Trustees
have entered into the Major Shareholder's Stock Tender Agreement, dated as of
the date of the Merger Agreement, with Parent and Purchaser. Pursuant to the
Major Shareholder's Stock Tender Agreement, the Major Shareholder and the
Trustees have agreed (i) to tender the Major Shareholder's Covered Shares
promptly after Purchaser commences the Offer, and (ii) to appoint certain
officers of Purchaser as irrevocable proxies (A) to vote all the Major
Shareholder's Covered Shares in favor of the Merger and the Merger Agreement,
and (B) to vote against any action or agreement that is contrary to the Offer,
the Merger or any other Transactions contemplated by the Merger Agreement or the
Major Shareholder's Stock Tender Agreement, or that would materially change the
Company's corporate structure or business. The Major Shareholder's Stock Tender
Agreement also gives Parent an option to acquire all the Major Shareholder's
Covered Shares at a purchase price per share equal to the Offer Price (or such
higher price as may be offered by Purchaser in the Offer), exercisable only if
the Major Shareholder or the Trustees fail to comply with the Major
Shareholder's Stock Tender Agreement or the Merger Agreement, or if the Major
Shareholder or the Trustees withdraw their tender of Shares made pursuant to the
Offer.

     Additionally, the Trustees and Major Shareholder have agreed to (i) not
transfer, or enter into any agreement to transfer, the Major Shareholder's
Covered Shares to any other person or entity except pursuant to the Major
Shareholder's Stock Tender Agreement; (ii) not take any action in violation of
any warranty or representation made by the Trustees or Major Shareholders under
the Major Shareholder's Stock Tender Agreement, or that would result in a breach
by the Company of its obligations under the Merger Agreement; (iii) not solicit
another Acquisition Proposal or engage in any negotiations regarding another
Acquisition Proposal, (iv) waive all appraisal or dissenting rights, and (v)
waive claims against the Company, Parent or Purchaser including claims arising
from ownership of Shares, stockholder status, conduct of business, and the
consummation of the transactions contemplated by the Merger Agreement.

     The parties to the Major Shareholder's Stock Tender Agreement have each
made certain representations and warranties. The Trustees' representations and
warranties include that they have good and marketable title to the Major
Shareholder's Covered Shares, authority to enter into the transactions, and that
no conflicts with other agreements will result. The Major Shareholder's
representations and warranties include that it beneficially owns (but is not the
record holder of) the Major Shareholder's Covered Shares, that it is a duly
organized corporation with the power to perform its obligations, that the Major
Shareholder's Stock Tender Agreement covers all of the Shares owned by the Major
Shareholder (including any options exercised by the Major Shareholder prior to
the Offer), and that no conflicts with other agreements will result. The Parent
and Purchaser's representations and warranties include that each is a duly
organized corporation with the power to perform its obligations.

     Parent and Purchaser have also entered into a Stockholders' Stock Tender
Agreement, dated as of December 21, 1999 (the "Individuals' Stock Tender
Agreement"), with James A. Cannavino, Judy G. Carter, Daniel DelGiorno, Jr.,
Claude R. Kinsey, III, Joseph J. Markus, George Aronson, Robert McLaughlin and
Lisa Welch (the "Individuals") as stockholders of the Company who collectively
own 1,182,000 Shares of the common stock of the Company which are subject to the
Individuals' Stock Tender Agreement(the "Individuals' Covered Shares"). The
Individuals' Covered Shares represent approximately 6.8% of the Company's
outstanding Shares. The obligations of the Individuals under the Individual's
Stock Tender Agreement are substantially the same as those of the Major
Shareholder and the Trustees under the Major Shareholder's Stock Tender
Agreement described above.

                                       23
<PAGE>   26

ESCROW AGREEMENT AND INDEMNIFICATION AGREEMENT

     As a condition and inducement to Parent and Purchaser entering into the
Merger Agreement, (i) an Escrow Agreement (the "Escrow Agreement") was entered
into as of December 21, 1999 by and among Parent, Purchaser, the Major
Shareholder, and State Street Bank and Trust Company, Inc. as escrow agent (the
"Escrow Agent"), and (ii) an Indemnification Agreement (the "Indemnification
Agreement") was entered into as of the same date by and among Parent, Purchaser
and the Major Shareholder.

     Pursuant to the terms of the two agreements, the Major Shareholder agreed
to indemnify and hold harmless Parent, Purchaser, the Surviving Corporation and
their respective subsidiaries and officers, directors, employees and agents (the
"Indemnified Parties") from and against and in respect of any Loss (defined
below) incurred or sustained by any of them as a result of any breach by the
Company of any of the representations or warranties in the Merger Agreement
relating to the Company's capitalization, filings with the Commission, the
absence of certain changes or events in the Company's business, no undisclosed
liabilities, the absence of litigation, employee benefit plans, options, and
employment agreements, taxes, and intellectual property. Additionally, the Major
Shareholder agreed to provide indemnification regarding its representations and
warranties in the Major Shareholder's Stock Tender Agreement. The Major
Shareholder shall not be required to indemnify any Indemnified Party under the
Escrow Agreement unless the aggregate Losses exceed $100,000, in which case the
parties incurring the indemnification obligations with respect to such Losses
shall be responsible for the entire amount of such Losses. The term "Loss" means
any loss, liability (including tax liability), damage, deficiency, fine,
penalty, cost and expense (including reasonable expenses of investigation,
amounts paid in settlement, interest, court costs, reasonable fees and expenses
of attorneys and accountants and other costs of litigation).

     Upon consummation by the Purchaser of the purchase of Shares pursuant to
the Offer, the Major Shareholder will deliver $10 million (the "Escrow Amount")
to the Escrow Agent by wire transfer of immediately available funds. In order to
effect such delivery obligation, the Major Shareholder assigned to the Escrow
Agent a portion of the proceeds payable to the Major Shareholder as a result of
the purchase of the Shares of the Major Shareholder purchased in the Offer equal
to the Escrow Amount.

     The Indemnification Agreement terminates two years after the consummation
of the purchase of Shares in the Offer by the Purchaser, and the Escrow
Agreement terminates one year after the consummation of the purchase of Shares
in the Offer by the Purchaser; provided, however, that if prior to such date the
Major Shareholder receives a notice from an Indemnified Party seeking
indemnification, neither agreement will terminate until such outstanding claim
is resolved.

CONFIDENTIALITY AGREEMENT

     Parent and the Company executed a Bilateral Confidentiality Agreement (the
"Confidentiality Agreement") dated as of November 1, 1998, as amended January
12, 1999, March 9, 1999 and December, 1999.

     The Confidentiality Agreement contains customary provisions pursuant to
which, among other matters, the parties agreed, subject to certain exceptions,
to keep confidential all nonpublic, confidential or proprietary information
concerning the other parties which is furnished to any party in connection with
its evaluation of a possible transaction involving Purchaser and the Company
(the "Confidential Information"), and to use the Confidential Information solely
for the purpose of evaluating a possible transaction involving the Company and
Purchaser. Upon termination, confidential information disclosed under the
Confidentiality Agreement must be returned to the disclosing party or, at the
disclosing party's option, may be destroyed. The Confidentiality Agreement will
remain in effect until November 1, 2000 unless terminated earlier by written
notice of either party. Termination of the Confidentiality Agreement will not
relieve a party of its obligation not to disclose confidential information, as
this obligation will continue for three years after the date of disclosure under
the Confidentiality Agreement.

     The January 12, 1999 Amendment provided that Parent would not, until
October 14, 1999, acquire any equity security of the Company or the Major
Shareholder without the written consent of the Company Board. Additionally, if
the acquisition contemplated in the Merger Agreement is not consummated, the
Confidential-

                                       24
<PAGE>   27

ity Agreement provides that until December 31, 2000, neither party will directly
solicit employees of the other without prior written consent.

12. PLANS FOR THE COMPANY; OTHER MATTERS.

     Plans for the Company.  If Purchaser acquires control of the Company,
Parent and Purchaser intend to conduct a detailed review of the Company and its
assets, corporate structure, capitalization, operations, properties, policies,
management and personnel and to consider and determine what, if any, changes
would be desirable in light of the circumstances which then exist. Such changes
could include, among others things, changes in the Company's business, corporate
structure, certificate of incorporation, by-laws, capitalization, management or
dividend policy.

     The Merger Agreement provides that, upon the purchase of Shares pursuant to
the Offer and from time to time thereafter, Parent will be entitled to designate
such number of directors, rounded down to the next whole number, on the Company
Board as is equal to the product of the total number of directors on the Company
Board (including the directors designated by Parent) multiplied by a fraction,
the numerator being equal to the number of shares beneficially owned by Parent
and its subsidiaries and the denominator the total number of shares then
outstanding. The Company will use its reasonable best efforts to cause such
persons designated by Parent to be appointed or elected to the Company Board and
to secure resignations of such number of its incumbent directors as is necessary
to enable Parent's designees to be so elected or appointed. The Merger Agreement
also provides that in the event that Parent's designees are elected or appointed
to the Company Board, until the Effective Time, the Company Board shall have at
least two Independent Directors, provided that if the number of Independent
Directors shall be reduced below two for any reason whatsoever, the remaining
Independent Director, if any, shall be entitled to designate a person to fill
such vacancy who shall be deemed to be an Independent Director. In the event
that Parent's designees constitute a majority of the directors on the Company
Board, the affirmative vote of a majority of the Independent Directors shall be
required after the acceptance for payment of Shares pursuant to the Offer and
prior to the Effective Time, to: (i) amend or terminate the Merger Agreement by
the Company; (ii) exercise or waive any of the Company's rights, benefits or
remedies under the Merger Agreement; (iii) take action with respect to the
retention of counsel and other advisors in connection with the transactions
contemplated by the Merger Agreement; or (iv) take any other action under or in
connection with the Merger Agreement if such action materially and adversely
affects holders of Shares other than Parent or Purchaser; provided that if there
shall be no such directors, such actions may be effected by unanimous vote of
the entire Company Board.

     The Merger Agreement provides that the directors and officers of Purchaser
at the Effective Time of the Merger will, from and after the Effective Time, be
the initial directors and officers, respectively, of the Surviving Corporation.

     Purchaser or an affiliate of Purchaser may, following the consummation or
termination of the Offer, seek to acquire additional Shares through open market
purchases, privately negotiated transactions, a tender offer or exchange offer
or otherwise, upon such terms and at such prices as it shall determine, which
may be more or less than the price to be paid pursuant to the Offer. Purchaser
and its affiliates also reserve the right to dispose of any or all Shares
acquired by them, subject to the terms of the Merger Agreement.

     Except as disclosed in this Offer to Purchase, and except as may be
effected in connection with the integration of operations referred to above,
neither Parent nor Purchaser has any present plans or proposals that would
result in an extraordinary corporate transaction, such as a merger,
reorganization, liquidation, relocation of operations or sale or transfer of a
material amount of assets, involving the Company or its Subsidiaries, or any
material changes in the Company's capitalization, corporate structure, business
or composition of its management or the Company Board.

     Stockholder Approval.  Under the DGCL, the approval of the Company Board
and the affirmative vote of the holders of a majority of the outstanding Shares
are required to adopt and approve the Merger Agreement and the transactions
contemplated thereby. The Company has represented in the Merger Agreement that
the execution and delivery of the Merger Agreement by the Company and the
consummation by the Company of the transactions contemplated by the Merger
Agreement have been duly authorized by all
                                       25
<PAGE>   28

necessary corporate action on the part of the Company, subject to the approval
of the Merger by the Company's stockholders if required in accordance with the
DGCL. In addition, the Company has represented that the affirmative vote of the
holders of a majority of the outstanding Shares is the only vote of the holders
of any class or series of the Company's capital stock which is necessary to
approve the Merger Agreement and the transactions contemplated thereby,
including the Merger. Therefore, unless the Merger is consummated pursuant to
the Short-Form Merger provisions under the DGCL described below (in which case
no further corporate action by the stockholders of the Company will be required
to complete the Merger), the only remaining required corporate action of the
Company will be the approval of the Merger Agreement and the transactions
contemplated thereby by the affirmative vote of the holders of a majority of the
Shares. The Merger Agreement provides that Parent will vote, or cause to be
voted, all of the Shares then owned by Parent, Purchaser or any of Parent's
other subsidiaries and affiliates in favor of the approval of the Merger and the
adoption of the Merger Agreement. In the event that Parent, Purchaser and
Parent's other subsidiaries and affiliates acquire in the aggregate at least a
majority of the Shares (which would be the case if the Minimum Condition is
satisfied and Purchaser were to accept for payment Shares tendered in the
Offer), they would have the ability to effect the Merger without the affirmative
votes of any other stockholders.

     Short-Form Merger.  Section 253 of the DGCL provides that, if a corporation
owns at least 90% of the outstanding shares of each class of another
corporation, the corporation holding such stock may merge itself into such
corporation without any action or vote on the part of the board of directors or
the stockholders of such other corporation. In the event that Parent, Purchaser
and any other subsidiaries of Parent acquire in the aggregate at least 90% of
the outstanding Shares, pursuant to the Offer or otherwise, then, at the
election of Parent, a Short-Form Merger could be effected without any approval
of the Company Board or the stockholders of the Company, subject to compliance
with the provisions of Section 253 of the DGCL. Even if Parent and Purchaser do
not own 90% of the outstanding Shares following consummation of the Offer,
Parent and Purchaser could seek to purchase additional shares in the open market
or otherwise in order to reach the 90% threshold and employ a Short-Form Merger.
The per share consideration paid for any Shares so acquired may be greater or
less than that paid in the Offer. Alternatively, Purchaser could exercise an
option granted pursuant to the Merger Agreement to obtain 90.1% of the
outstanding shares. Parent presently intends to effect a Short-Form Merger if
permitted to do so under the DGCL.

     Appraisal Rights.  Holders of the Shares do not have appraisal rights in
connection with the Offer. However, if the Merger is consummated, holders of the
Shares at the Effective Time will have certain rights pursuant to the provisions
of Section 262 of the DGCL, including the right to dissent and demand appraisal
of, and to receive payment in cash of the fair value of their Shares. Dissenting
stockholders of the Company who comply with the applicable statutory procedures
will be entitled to receive a judicial determination of the fair value of their
Shares (exclusive of any element of value arising from the accomplishment or
expectation of the Merger) and to receive payment of such fair value in cash,
together with a fair rate of interest thereon, if any. Any such judicial
determination of the fair value of the Shares could be based upon factors other
than, or in addition to, the price per Share to be paid in the Merger or the
market value of the Shares. The value so determined could be more or less than
the price per Share to be paid in the Merger.

     The foregoing summary of the rights of dissenting stockholders under the
DGCL does not purport to be a complete statement of the procedures to be
followed by stockholders desiring to exercise any appraisal rights available
under the DGCL. The preservation and exercise of appraisal rights require strict
adherence to the applicable provisions of the DGCL. If a shareholder withdraws
or loses his right to appraisal, such holder's shares will be automatically
converted into, and represent only the right to receive, the Merger
Consideration, without interest.

     Rule 13e-3.  The Commission has adopted Rule 13e-3 under the Exchange Act
which is applicable to certain "going private" transactions and which may, under
certain circumstances, be applicable to the Merger or another business
combination following the purchase of Shares pursuant to the Offer in which
Purchaser seeks to acquire the remaining Shares not held by it. Purchaser
believes, however, that Rule 13e-3 will not be applicable to the Merger because
it is anticipated that the Merger would be effected within one year following
consummation of the Offer, and in the Merger stockholders would receive the same
price per share as paid in the Offer. If Rule 13e-3 were applicable to the
Merger, it would require, among other things, that certain
                                       26
<PAGE>   29

financial information concerning the Company, and certain information relating
to the fairness of the proposed transaction and the consideration offered to
minority stockholders in such a transaction, be filed with the Commission and
disclosed to minority stockholders prior to consummation of the transaction.

13. DIVIDENDS AND DISTRIBUTIONS.

     The Merger Agreement provides that prior to the Effective Date, neither the
Company nor any Company Subsidiary shall (i) declare, set aside or pay any
dividend or other distribution payable in cash, stock or property with respect
to any shares of any class or series of its capital stock, (ii) redeem, purchase
or otherwise acquire directly or indirectly any shares of any class or series of
its capital stock, or any instrument or security which consists of or includes a
right to acquire such shares; (iii) issue, sell, transfer, pledge, dispose of or
encumber any shares of any class or series of its capital stock or Voting Debt,
or securities convertible or exchangeable for, or options, warrants, calls,
commitments or rights of any kind to acquire any shares of any class or series
of its capital stock or Voting Debt, other than Shares reserved for issuance on
the date hereof pursuant to the exercise of outstanding Company stock options;
or (iv) split, combine or reclassify any shares of any class or series of its
capital stock.

14. CONDITIONS TO THE OFFER.

     The Offer is subject to the condition that there shall have been validly
tendered and not withdrawn prior to the expiration of the Offer, such number of
Shares which, when added to the Shares beneficially owned by Parent or
Purchaser, would constitute a majority of the Shares outstanding on a fully
diluted basis.

     Notwithstanding any other provisions of the Offer, and in addition to (and
not in limitation of) Purchaser's rights to extend and amend the Offer at any
time in its sole discretion (subject to the provisions of the Merger Agreement),
Purchaser shall not be required to accept for payment or, subject to any
applicable rules and regulations of the SEC, including Rule 14e-1(c) under the
Exchange Act (relating to Purchaser's obligation to pay for or return tendered
Shares promptly after termination or withdrawal of the Offer), pay for, and may
delay the acceptance for payment of or, subject to the restriction referred to
above, the payment for, any tendered Shares, and may terminate or amend the
Offer as to any Shares not then paid for, if (i) any applicable waiting period
under the HSR Act has not expired or terminated, (ii) the Minimum Condition has
not been satisfied, or (iii) at any time on or after the date of the Merger
Agreement and before the scheduled expiration date of the Offer, any of the
following events shall occur or shall be determined by Purchaser to have
occurred:

          (a) there shall be threatened or pending any suit, action or
     proceeding by any governmental entity (i) seeking to prohibit or impose any
     material limitations on Parent's or Purchaser's ownership or operation (or
     that of any of their respective subsidiaries or affiliates) of all or a
     material portion of their or the Company's businesses or assets, or to
     compel Parent or Purchaser or their respective subsidiaries and affiliates
     to dispose of or hold separate any material portion of the business or
     assets of the Company or Parent and their respective subsidiaries, in each
     case taken as a whole, (ii) challenging the acquisition by Parent or
     Purchaser of any Shares under the Offer or pursuant to the Major
     Shareholder's Stock Tender Agreement of the Stockholders' Stock Tender
     Agreement, seeking to restrain or prohibit the making or consummation of
     the Offer or the Merger or the performance of any of the other transactions
     contemplated by the Merger Agreement, the Major Shareholder's Stock Tender
     Agreement or the Stockholders' Stock Tender Agreement, or seeking to obtain
     from the Company, Parent or Purchaser any damages that are material in
     relation to the Company and its subsidiaries, taken as a whole, (iii)
     seeking to impose material limitations on the ability of Purchaser, or
     rendering Purchaser unable, to accept for payment, pay for or purchase some
     or all of the Shares pursuant to the Offer and the Merger, (iv) seeking to
     impose material limitations on the ability of Purchaser or Parent
     effectively to exercise full rights of ownership of the Shares, including,
     without limitation, the right to vote the Shares purchased by it on all
     matters properly presented to the Company's stockholders, or (v) which
     otherwise is reasonably likely to have a material adverse affect on the
     consolidated financial condition, businesses or results of operations of
     the Company and its subsidiaries, taken as a whole; or

                                       27
<PAGE>   30

          (b) there shall be any statute, rule, regulation, judgment, order or
     injunction enacted, entered, enforced, promulgated or deemed applicable to
     the Offer or the Merger, or any other action shall be taken by any
     Governmental Entity, other than the application to the Offer or the Merger
     of applicable waiting periods under the HSR Act, that is reasonably likely
     to result, directly or indirectly, in any of the consequences referred to
     in clauses (i) through (v) of paragraph (a) above; or

          (c) there shall have occurred (i) any general suspension of trading
     in, or limitation on prices for, securities on the NYSE or in the Nasdaq
     National Market System, for a period in excess of three hours (excluding
     suspensions or limitations resulting solely from physical damage or
     interference with such exchanges not related to market conditions), (ii) a
     declaration of a banking moratorium or any suspension of payments in
     respect of banks in the United States (whether or not mandatory), (iii) a
     commencement of a war, armed hostilities or other international or national
     calamity directly or indirectly involving the United States, (iv) any
     limitation (whether or not mandatory) by any United States or foreign
     governmental authority on the extension of credit by banks or other
     financial institutions, (v) any decline in either the Dow Jones Industrial
     Average or the Standard & Poor's Index of 500 Industrial Companies by an
     amount in excess of 15% measured from the close of business on the date of
     the Merger Agreement, or (vi) a change in general financial bank or capital
     market conditions which materially or adversely affects the ability of
     financial institutions in the United States to extend credit or syndicate
     loans or (vii) in the case of any of the foregoing existing at the time of
     the commencement of the Offer, a material acceleration or worsening
     thereof; or

          (d) there shall have occurred any material adverse change (or any
     development that, insofar as reasonably can be foreseen, is reasonably
     likely to result in any material adverse change) in the consolidated
     financial condition, businesses, results of operations or prospects of the
     Company and its subsidiaries, taken as a whole; or

          (e) the Company Board or any committee thereof (i) shall have
     withdrawn, modified or changed in a manner adverse to Parent or Purchaser
     its approval or recommendation of the Offer, the Merger Agreement or the
     Merger, (ii) shall have recommended the approval or acceptance of an
     Acquisition Proposal from, or similar business combination with, a Person
     other than Parent, Purchaser or their affiliates, (iii) shall have executed
     an agreement in principle or definitive agreement relating to an
     Acquisition Proposal from, or similar business combination with, a Person
     other than Parent, Purchaser or their affiliates or (iv) shall have adopted
     any resolution to effect any of the foregoing which, in the sole judgment
     of Parent in any such case, and regardless of the circumstances (including
     any action or inaction by Parent or Purchaser) giving rise to any such
     condition, makes it inadvisable to proceed with such acceptance or payment;
     or

          (f) any of the representations and warranties of the Company set forth
     in the Merger Agreement that are qualified as to materiality shall not be
     true and correct and any such representations and warranties that are not
     so qualified shall not be true and correct in any material respect, in each
     case as of the date of the Merger Agreement and as of the scheduled
     Expiration Date of the Offer; or

          (g) the Company shall have failed to perform in any material respect
     any obligation or to comply in any material respect with any agreement or
     covenant of the Company to be performed or complied with by it under the
     Merger Agreement; or

          (h) (A) any of the representations and warranties of the Major
     Shareholder set forth in the Major Shareholder's Stock Tender Agreement
     that are qualified as to materiality shall not be true and correct and any
     such representations and warranties that are not so qualified shall not be
     true and correct in any material respect, in each case as of the date of
     the Merger Agreement and as of the scheduled expiration date of the Offer;
     or (B) either the Major Shareholder or the Trustees shall have failed to
     perform in any material respect any obligation or to comply in any material
     respect with any agreement or covenant of the Major Shareholder or the
     Trustees to be performed or complied with by them under the Major
     Shareholder's Stock Tender Agreement or (c) there shall be any judgment,
     order or injunction deemed applicable to certain obligations of the Major
     Shareholder or the Trustees under the Major Shareholder's Stock Tender
     Agreement, which after the initial scheduled Expiration Date of the Offer
     has not been
                                       28
<PAGE>   31

     withdrawn or made inapplicable to the Major Shareholder or the Trustees
     within 15 days after being entered;

          (i) all consents necessary to the consummation of the Offer or the
     Merger including, without limitation, consents from parties to loans,
     contracts, leases or other agreements and consents from governmental
     agencies, whether federal, state or local shall not have been obtained,
     other than consents the failure to obtain which would not have a material
     adverse effect on the Company and its subsidiaries, taken as a whole; or

          (j) the Merger Agreement shall have been terminated in accordance with
     its terms;

which in the sole judgment, exercised reasonably, of Parent or Purchaser, in any
such case, and regardless of the circumstances (including any action or inaction
by Parent or Purchaser) giving rise to such condition, makes it inadvisable to
proceed with the Offer and/or with such acceptance for payment of or payment for
Shares.

     The foregoing conditions are for the sole benefit of Parent and Purchaser,
may be waived by Parent or Purchaser, in whole or in part, at any time and from
time to time in the sole discretion of Parent or Purchaser. The failure by
Parent or Purchaser at any time to exercise any of the foregoing rights shall
not be deemed a waiver of any such right and each such right shall be deemed an
ongoing right which may be asserted at any time and from time to time.

15. CERTAIN LEGAL MATTERS.

     Except as described in this Section 15, based on information provided by
the Company, none of the Company, Purchaser or Parent is aware of any license or
regulatory permit that appears to be material to the business of the Company
that might be adversely affected by Purchaser's acquisition of Shares pursuant
to the Offer and the Merger or of any approval or other action by a domestic or
foreign governmental, administrative or regulatory agency or authority that
would be required prior to the acquisition of the Shares by Purchaser as
contemplated herein. Should any such approval or other action be required,
Purchaser and Parent presently contemplate that such approval or other action
will be sought. While, except as otherwise described in this Offer to Purchase,
Purchaser does not presently intend to delay the acceptance for payment of, or
payment for, Shares tendered pursuant to the Offer pending the outcome of any
such matter, there can be no assurance that any such approval or other action,
if needed, would be obtained or would be obtained without substantial conditions
or that failure to obtain any such approval or other action might not result in
consequences adverse to the Company's business or that certain parts of the
Company's business might not have to be disposed of, or other substantial
conditions complied with, in the event that such approvals were not obtained or
such other actions were not taken or in order to obtain any such approval or
other action. If certain types of adverse action are taken with respect to the
matters discussed below, Purchaser could decline to accept for payment, or pay
for, any Shares tendered. See Section 14 for certain conditions to the Offer,
including conditions with respect to governmental actions.

     State Antitakeover Statutes.  A number of states have adopted laws and
regulations that purport to apply to attempts to acquire corporations that are
incorporated in such states, or whose business operations have substantial
economic effects in such states, or which have substantial assets, security
holders, employees, principal executive offices or principal places of business
in such states. In Edgar v. MITE Corp., the Supreme Court of the United States
(the "Supreme Court") invalidated on constitutional grounds the Illinois
Business Takeover statute, which, as a matter of state securities law, made
takeovers of corporations meeting certain requirements more difficult. However,
in 1987, in CTS Corp. v. Dynamics Corp. of America, the Supreme Court held that
the State of Indiana may, as a matter of corporate law and, in particular, with
respect to those aspects of corporate law concerning corporate governance,
constitutionally disqualify a potential acquiror from voting on the affairs of a
target corporation without the prior approval of the remaining stockholders. The
state law before the Supreme Court was by its terms applicable only to
corporations that had a substantial number of stockholders in the state and were
incorporated there.

                                       29
<PAGE>   32

     Parent and Purchaser do not believe that the antitakeover laws and
regulations of any state will by their terms apply to the Offer and the Merger,
and neither Parent nor Purchaser has attempted to comply with any state
antitakeover statute or regulation. Purchaser reserves the right to challenge
the applicability or validity of any state law purportedly applicable to the
Offer and nothing in this Offer to Purchase or any action taken in connection
with the Offer is intended as a waiver of such right. If it is asserted that any
state antitakeover statute is applicable to the Offer, and an appropriate court
does not determine that it is inapplicable or invalid as applied to the Offer,
Purchaser might be required to file certain information with, or to receive
approvals from, the relevant state authorities, and Purchaser might be unable to
accept for payment or pay for Shares tendered pursuant to the Offer or may be
delayed in consummating the Offer. In such case, Purchaser may not be obligated
to accept for payment, or pay for, any Shares tendered pursuant to the Offer.
See Section 14.

     Antitrust.  The Offer and the Merger are subject to the HSR Act, which
provides that certain acquisition transactions may not be consummated unless
certain information has been furnished to the Antitrust Division of the
Department of Justice (the "DOJ") and the Federal Trade Commission (the "FTC")
and certain waiting period requirements have been satisfied.

     The waiting period under the HSR Act with respect to the Offer will expire
at 11:59 p.m., New York City time, on the fifteenth day after the date Parent's
form was filed unless early termination of the waiting period is granted.
However, the DOJ or the FTC may extend the waiting period by requesting
additional information or documentary material from Parent or the Company. If
such a request is made, such waiting period will expire at 11:59 p.m., New York
City time, on the tenth day after substantial compliance by Parent with such
request. Only one extension of the waiting period pursuant to a request for
additional information is authorized by the HSR Act. Thereafter, such waiting
period may be extended only by court order or with the consent of Parent. In
practice, complying with a request for additional information or material can
take a significant amount of time. In addition, if the DOJ or the FTC raises
substantive issues in connection with a proposed transaction, the parties
frequently engage in negotiations with the relevant governmental agency
concerning possible means of addressing those issues and may agree to delay
consummation of the transaction while such negotiations continue. The Purchaser
will not accept for payment Shares tendered pursuant to the Offer unless and
until the waiting period requirements imposed by the HSR Act with respect to the
Offer have been satisfied. See Section 14.

     The FTC and the DOJ frequently scrutinize the legality under the Antitrust
Laws (as defined below) of transactions such as Purchaser's acquisition of
Shares pursuant to the Offer and the Merger. At any time before or after
Purchaser's acquisition of Shares, the DOJ or the FTC could take such action
under the Antitrust Laws as it deems necessary or desirable in the public
interest, including seeking to enjoin the acquisition of Shares pursuant to the
Offer or otherwise seeking divestiture of Shares acquired by Purchaser or
divestiture of substantial assets of Parent or its subsidiaries. Private
parties, as well as state governments, may also bring legal action under the
Antitrust Laws under certain circumstances. Based upon an examination of
information provided by the Company relating to the businesses in which Parent
and the Company are engaged, Parent and Purchaser believe that the acquisition
of Shares by Purchaser will not violate the Antitrust Laws. Nevertheless, there
can be no assurance that a challenge to the Offer or other acquisition of Shares
by Purchaser on antitrust grounds will not be made or, if such a challenge is
made, of the result. See Section 14 for certain conditions to the Offer,
including conditions with respect to litigation and certain government actions.

     As used in this Offer to Purchase, "Antitrust Laws" shall mean and include
the Sherman Act, as amended, the Clayton Act, as amended, the HSR Act, the
Federal Trade Commission Act, as amended, and all other Federal and state
statutes, rules, regulations, orders, decrees, administrative and judicial
doctrines, and other laws that are designed or intended to prohibit, restrict or
regulate actions having the purpose or effect of monopolization or restraint of
trade.

     Federal Reserve Board Regulations.  Regulations G, U and X (the "Margin
Regulations") of the Federal Reserve Board restrict the extension or maintenance
of credit for the purpose of buying or carrying margin stock, including the
Shares, if the credit is secured directly or indirectly by margin stock. Such
secured credit may not be extended or maintained in an amount that exceeds the
maximum loan value of all the direct

                                       30
<PAGE>   33

and indirect collateral securing the credit, including margin stock and other
collateral. As described in Section 10 of this Offer to Purchase, the financing
of the Offer will not be directly or indirectly secured by the Shares or other
securities which constitute margin stock. Accordingly, all financing for the
Offer will be in full compliance with the Margin Regulations.

16.  FEES AND EXPENSES.

     Purchaser has retained D.F. King & Co., Inc. to act as the Information
Agent and State Street Bank and Trust Company to act as the Depositary in
connection with the Offer. The Information Agent may contact holders of Shares
by personal interview, mail, telephone, telex, telegraph and other methods of
electronic communication and may request brokers, dealers, commercial banks,
trust companies and other nominees to forward the Offer materials to beneficial
holders. The Information Agent and the Depositary will each receive reasonable
and customary compensation for their services. Purchaser has also agreed to
reimburse each such firm for certain reasonable out-of-pocket expenses and to
indemnify each such firm against certain liabilities in connection with their
services, including certain liabilities under federal securities laws.

     Neither Parent nor Purchaser will pay any fees or commissions to any broker
or dealer or other person (other than the Information Agent) for making
solicitations or recommendations in connection with the Offer. Brokers, dealers,
banks and trust companies will be reimbursed by Purchaser for customary mailing
and handling expenses incurred by them in forwarding the Offer materials to
their customers.

17.  MISCELLANEOUS.

     The Offer is being made to all holders of Shares other than the Company.
Purchaser is not aware of any jurisdiction in which the making of the Offer or
the tender of Shares in connection therewith would not be in compliance with the
laws of such jurisdiction. In any jurisdiction where the securities, blue sky or
other laws require the Offer to be made by a licensed broker or dealer, the
Offer shall be deemed to be made on behalf of Purchaser by or one or more
registered brokers or dealers licensed under the laws of such jurisdiction.

     NO PERSON HAS BEEN AUTHORIZED TO GIVE ANY INFORMATION OR TO MAKE ANY
REPRESENTATION ON BEHALF OF PARENT OR PURCHASER NOT CONTAINED HEREIN OR IN THE
LETTER OF TRANSMITTAL AND, IF GIVEN OR MADE, SUCH INFORMATION OR REPRESENTATION
MUST NOT BE RELIED UPON AS HAVING BEEN AUTHORIZED.

     Purchaser and Parent have filed with the Commission the Schedule 14D-1
pursuant to Rule 14d-3 under the Exchange Act furnishing certain additional
information with respect to the Offer. The Schedule 14D-1 and any amendments
thereto, including exhibits, may be examined and copies may be obtained at the
same places and in the same manner as set forth in Section 9 of this Offer to
Purchase (except that they will not be available at the regional offices of the
Commission).

                               EAGLE MERGER CORP.

December 23, 1999

                                       31
<PAGE>   34

                                   SCHEDULE I

     1. DIRECTORS AND EXECUTIVE OFFICERS OF PURCHASER AND PARENT.  The following
table sets forth the name and present principal occupation or employment, and
material occupations, positions, offices or employment for the past five years
of the directors and executive officers of Purchaser and Parent. Except as
otherwise noted, each such person is a citizen of the United States. The
business address of each person is c/o EMC Corporation, 35 Parkwood Drive,
Hopkinton, Massachusetts 01748. Unless otherwise indicated, each person has held
his or her present position as set forth below, or has been an executive officer
of Parent for the past five years. Persons who are also directors or officers of
Purchaser are indicated with an asterisk ("*"). Their positions with the
Purchaser took effect in December, 1999.

<TABLE>
<CAPTION>
                                                    PRESENT PRINCIPAL OCCUPATION OR EMPLOYMENT;
NAME                                               MATERIAL POSITIONS HELD DURING PAST FIVE YEARS
- ----                                           ------------------------------------------------------
<S>                                            <C>
Michael J. Cronin............................  Mr. Cronin is a director of Parent. Mr. Cronin has
                                               held the position of director since May 1990. He has
                                               been chief executive officer of Cognition Corporation
                                               since September 1987, where he is also the chairman of
                                               the board of directors.
*Paul T. Dacier..............................  Mr. Dacier is a director and the secretary of
                                               Purchaser. He has been vice president and general
                                               counsel of Parent since February 1993.
*David A. Donatelli..........................  Mr. Donatelli is a director and the president of
                                               Purchaser. Mr. Donatelli has been vice president, new
                                               business development of Parent since April 1999. For
                                               the five years prior to that time, he held senior
                                               management positions with Parent.
John R. Egan.................................  Since September 1998, Mr. Egan has been an employee of
                                               Parent, providing ongoing services to various
                                               organizations within Parent. Mr. Egan has been a
                                               director of Parent since May 1992. He was executive
                                               vice president, sales and marketing from January 1992
                                               to June 1996. From May 1997 to September 1998, Mr.
                                               Egan was executive vice president, products and
                                               offerings.
Maureen E. Egan..............................  Mrs. Egan has been a director of Parent since March
                                               1993. She is a member of the Hopkinton Technology for
                                               Education Trust.
Richard J. Egan..............................  Mr. Egan has been the chairman of the board since
                                               January 1988 and a director of Parent since 1979. He
                                               is also a director of NSTAR and NetScout Systems, Inc.
</TABLE>

                                       I-1
<PAGE>   35

<TABLE>
<CAPTION>
                                                    PRESENT PRINCIPAL OCCUPATION OR EMPLOYMENT;
NAME                                               MATERIAL POSITIONS HELD DURING PAST FIVE YEARS
- ----                                           ------------------------------------------------------
<S>                                            <C>
W. Paul Fitzgerald...........................  Mr. Fitzgerald is a director of Parent. Mr. Fitzgerald
                                               has held this position since March 1991. From January
                                               1988 to March 1995, Mr. Fitzgerald was senior vice
                                               president, finance and administration, and chief
                                               financial officer. Mr. Fitzgerald was also treasurer
                                               from October 1991 to March 1995.
Paul E. Noble, Jr. ..........................  Mr. Noble is executive vice president, products and
                                               offerings, of Parent. Mr. Noble has held this position
                                               since September 1998. Mr. Noble was vice president and
                                               general manager of OEM operations from June 1992 to
                                               January 1998, and from January 1998 to September 1998
                                               was senior vice president, new business development.
Joseph F. Oliveri............................  Mr. Oliveri has been a director of Parent since March
                                               1993. He is president and chief executive officer of
                                               Interface Electronics Corporation.
*Colin G. Patteson...........................  Mr. Patteson is a director and the treasurer of
                                               Purchaser. He has been senior vice president, chief
                                               administrative officer and treasurer of Parent since
                                               February 1997. He was vice president and corporate
                                               controller from February 1993 to April 1995, and vice
                                               president, chief financial officer and treasurer from
                                               April 1995 to February 1997. Mr. Patteson is a citizen
                                               of the United Kingdom.
Michael C. Ruettgers.........................  Mr. Ruettgers is president, chief executive officer
                                               and a director of Parent. Mr. Ruettgers has held the
                                               position of president since October 1989, the position
                                               of chief executive officer since January 1992 and the
                                               position of director since May 1992. He is also a
                                               director of PerkinElmer.
William J. Teuber, Jr. ......................  William J. Teuber is vice president and chief
                                               financial officer of Parent. Mr. Teuber has held these
                                               positions since February 1997. He was vice president
                                               and controller from August 1995 to February 1997. From
                                               1988 to August 1995, Mr. Teuber was a partner at
                                               Coopers & Lybrand L.L.P.
Alfred M. Zeien..............................  Mr. Zeien has been a director of Parent since December
                                               1999. He was chairman of the board and chief executive
                                               officer of The Gillette Company from December 1994 to
                                               June 1999. He is a director of The Gillette Company,
                                               Massachusetts Mutual Life Insurance Company, Polaroid
                                               Corporation and Raytheon Company.
</TABLE>

                                       I-2
<PAGE>   36

     The Letter of Transmittal, certificates for Shares and any other required
documents should be sent or delivered by each stockholder of the Company or his
broker, dealer, commercial bank, trust company or other nominee to the
Depositary, at the applicable address set forth below:

                        The Depositary for the Offer is:
                      STATE STREET BANK AND TRUST COMPANY

<TABLE>
<CAPTION>
           By Mail:                        By Hand:                  By Overnight Courier:
<S>                             <C>                             <C>
  State Street Bank and Trust   Securities Transfer & Reporting   State Street Bank and Trust
             Company                    Services, Inc.                      Company
         c/o EquiServe                   c/o EquiServe                   c/o EquiServe
    Attn: Corporate Actions      100 Williams Street Galleria       Attn: Corporate Actions
         P.O. Box 9573             New York, New York 10038           40 Campanelli Drive
  Boston, Massachusetts 02205                                   Braintree, Massachusetts 02184
                                   By Facsimile Transmission
                                        (781) 575-4826
                                  For Confirmation Telephone:
                                        (781) 575-4816
</TABLE>

     Any questions or requests for assistance or additional copies of this Offer
to Purchase, the Letter of Transmittal, the Notice of Guaranteed Delivery and
the other tender offer materials may be directed to the Information Agent at the
address and telephone number set forth below. Stockholders may also contact
their broker, dealer, commercial bank, trust company or other nominee for
assistance concerning the Offer.

                    The Information Agent for the Offer is:
                             D.F. KING & CO., INC.
                                77 Water Street
                            New York, New York 10005

                 Banks and Brokers Call Collect: (212) 269-5550
                   All Others Call Toll Free: (800) 628-8532

<PAGE>   1
                                                                  Exhibit (2)

                            CONFIDENTIALITY AGREEMENT

THIS AGREEMENT ("Agreement") is hereby entered into between Softworks, Inc. and
EMC Corporation, as of this date last below written and on the following terms
and conditions:

WHEREAS, the parties believe that they would mutually benefit by sharing with
each other certain Confidential Information (as defined herein) and believe it
is in their mutual interest to ensure that all such Confidential Information
will be safeguarded and carefully protected by the recipient.

NOW THEREFORE, for consideration the adequacy of which is hereby acknowledged
and intending to be legally bound, the parties hereby agree as follows:

1. ACKNOWLEDGMENT OF CONFIDENTIALITY. Each party hereby acknowledges that it has
been or may be exposed to confidential and proprietary information of the other
party including, without limitation, the following specific information,
together with some or all of the following categories of material:

         (a) Product development or other Technical Information, including
functional and technical specifications, designs, drawings, analysis, research,
processes, computer programs, source code, methods, ideas "know how" and the
like;

         (b) Business Information, including sales and marketing research,
materials, plans, accounting customer and financial information, personnel
records and the like, and

         (c) Other Valuable Information designated by the owner as confidential
expressly or by the circumstances in which it is provided (collectively,
"Confidential Information").

Confidential Information shall mean information or materials provided by one
party to the other party which are in tangible form and labeled "confidential",
or, if disclosed orally, are identified as being confidential at the time of
disclosure and are followed up within two (2) weeks in a tangible form that is
appropriately labeled. Confidential Information does not include (i) information
already known or independently developed by the recipient, (ii) information in
the public domain through no wrongful act of the recipient, or (ii) information
received by the recipient from a third party who was free to disclose it.

<PAGE>   2


2. COVENANT NOT TO DISCLOSE. Each party hereby agrees that it shall not use,
commercialize or disclose any Confidential Information to any person or entity,
except to its own employees having a "need to know" (and who are themselves
bound by similar nondisclosure restrictions), and to such other recipients as
the other party may approve in writing; provided, that all such recipients shall
have first executed a confidentiality agreement. Each party shall use at least
the same degree of care in safeguarding the Confidential Information as it uses
in safeguarding its own confidential information, but no less than reasonable
care.

3. PROPRIETARY RIGHTS LEGEND. Recipient shall not alter or remove from any
Confidential Information any proprietary rights legend, copyright notice,
trademark or trade secret legend, or any other mark identifying the material as
Confidential Information.

4. REMEDIES FOR BREACH OF CONFIDENTIALITY. Each party hereby acknowledges that
the violations by it of the restrictions imposed hereunder would cause
irreparable harm to the other party and that remedies at law would be inadequate
to redress any actual or threatened violation of this Agreement. Each party
agrees that, in addition to other relief, the foregoing restrictions may be
enforced by temporary or permanent injunctive relief.

5. TERM, TERMINATION. The effective date of this Agreement shall be the date of
the latter signature below. However, termination of this Agreement shall not
relieve a party of its obligations under Section 2 of this Agreement, which
shall continue for a period of three (3) years from the date of the disclosure
under this Agreement. Upon termination, Confidential Information disclosed under
this Agreement shall be returned to the disclosing party or, at disclosing
party's option, may be destroyed.

6. TITLE, OWNERSHIP, LIABILITY. Any right, title and interest in ad to the
Confidential Information shall remain with the respective owners. Nothing in
this Agreement shall be construed as granting any type of license with respect
to any Confidential Information, nor as constituting any representation or
warranty against infringement of any patent or other propriety right.

7. CHOICE OF LAW, FORUM. THIS AGREEMENT IS GOVERNED BY AND SHALL BE CONSTRUED IN
ACCORDANCE WITH THE SUBSTANTIVE LAWS OF THE COMMONWEALTH OF VIRGINIA, WITHOUT
REGARD TO PRINCIPLES OF CONFLICTS OF LAW, AND ANY ACTION ARISING OUT OF OR
PERTAINING TO THIS AGREEMENT SHALL BE INITIATED AND

                                       2
<PAGE>   3

MAINTAINED IN A COURT OF COMPETENT JURISDICTION IN SUCH STATE.

8. GENERAL PROVISIONS. This document constitutes the entire agreement between
the parties with respect to the subject matter hereof and supersedes all other
communications, whether written or oral. This Agreement is expressly limited to
its terms and my be modified or amended only by a writing signed by an
authorized representative of the party against whom enforcement is sought.
Neither this Agreement nor any rights or obligations hereunder may be
transferred or assigned without the other party's prior written consent and any
attempts to the contrary shall be void. Any provision hereof found by a court of
competent jurisdiction to be illegal or unenforceable shall be automatically
conformed to the minimum requirements of law and all other provisions shall
remain in full force and effect. This Agreement shall be binding upon and inure
to the benefit of the parties hereto, their successors, legal representative and
permitted assigns. Waiver of any provision hereof in one instance shall not
preclude enforcement thereof on future occasions. Heading are for reference
purposes only and have no substantive effect.

IN WITNESS WHEREOF, and intending to be legally bound, the parties hereto have
caused this Agreement to be executed by their duly authorized representatives.


Softworks, Inc.                      EMC Corporation


By:  /s/ Lisa G. Welch               By: /s/ Michael Cody
   -------------------------------       ---------------------------------------

Name: Lisa G. Welch                  Name: Michael Cody
     -----------------------------        --------------------------------------


Title: Vice President, Technology    Title: Vice President, Business Development
      ----------------------------          ------------------------------------


Date: 11/1/1998                      Date: 11/1/1998
     -----------------------------        --------------------------------------

                                       3


<PAGE>   4


                     AMENDMENT TO CONFIDENTIALITY AGREEMENT

         This Agreement is made as of January 12, 1999 by and between EMC
Corporation, a Massachusetts corporation with is principal place of business at
171 South Street, Hopkinton, Massachusetts ("EMC") and Softworks, Inc., a
Delaware_ corporation with its principal place of business at 5845 Richmond
Highway, Alexandria, Virginia, ("Softworks").

         Whereas, EMC and Softworks now desire to amend certain provisions of
the Confidentiality Agreement, all on the terms and conditions set forth herein.

         NOW, THEREFORE, in consideration of the mutual covenants contained
herein, and other good and valuable consideration, EMC and Softworks hereby
agree as follows:

         I. The Confidentiality Agreement is hereby amended by adding the
following provision:

                  1. EMC will not, until October 14, 1999, without the prior
written consent of the Board of Directors of Softworks, acquire any equity
security of Softworks or Computer Concepts Corporation, a Delaware corporation
with its principal place of business at 80 Orville Drive, Bohemia, NY.

         II. All other terms and provisions of the Agreement shall remain in
full force and effect.

         IN WITNESS WHEREOF, the parties hereto have duly executed this
Amendment by their duly authorized representatives.


EMC CORPORATION                               SOFTWORKS, INC.


By: /s/ Michael J. Cody                       By: /s/ Judy G. Carter
   ---------------------------------------    ----------------------------------


Its: Vice President, Corporate Development    Its: President and Ceo
    --------------------------------------    ----------------------------------

                                       4

<PAGE>   5


                  AMENDMENT NO. 2 TO CONFIDENTIALITY AGREEMENT

         This Agreement is made as of March 9, 1999 by and between EMC
Corporation, a Massachusetts corporation with is principal place of business at
171 South Street, Hopkinton, Massachusetts ("EMC") and Softworks, a Delaware
corporation with its principal place of business at 5845 Richmond Highway,
Alexandria, Virginia, ("Softworks").

         Whereas, EMC and Softworks have entered into a Bilateral
Confidentiality Agreement dated as of October 15, 1998, as amended on January
12, 1999 (the "Confidentiality Agreement").

         Whereas, EMC and Softworks now desire to further amend certain
provisions of the Confidentiality Agreement, all on the terms and conditions set
forth herein.

         NOW, THEREFORE, in consideration of the mutual covenants contained
herein, and other good and valuable consideration, EMC and Softworks hereby
agree as follows:

         I.   The Confidentiality Agreement is hereby amended by adding the
following provision:

              1. In the event that the potential merger or acquisition
contemplated by this Agreement as of this date (the "Transaction") is not
consummated, for a period of one year from the date of this Amendment,
(a) without prior written consent of Softworks, EMC will not directly solicit
for employment any employee of Softworks, and (b) without prior written consent
of EMC, Softworks will not directly solicit for employment any employee of EMC.

         II. All other terms and provisions of the Agreement shall remain in
full force and effect.

                   IN WITNESS WHEREOF, the parties hereto have duly executed
this Amendment by their duly authorized representatives.


EMC CORPORATION                                 SOFTWORKS, INC.


By: /s/ Michael J. Cody                         By: Judy G. Carter
   ----------------------------------------        -----------------------------

Its:  Vice President, Corporate Development     Its: President and CEO
    ---------------------------------------        -----------------------------

                                       5

<PAGE>   6

                  AMENDMENT NO. 3 TO CONFIDENTIALITY AGREEMENT

         This Agreement is made as of this December, 1999 by and between EMC
Corporation, a Massachusetts corporation with is principal place of business at
171 South Street, Hopkinton, Massachusetts ("EMC") and Softworks, a Delaware
corporation with its principal place of business at 5845 Richmond Highway,
Alexandria, Virginia ("SOFTWORKS").

         Whereas, EMC and SOFTWORKS have entered into a Bilateral
Confidentiality Agreement dated as of November 1, 1998, as amended by an
Amendment dates as of January 12, 1999 and Amendment No. 2 dated as of March 9,
1999 (the "Confidentiality Agreement").

         WHEREAS, EMC and SOFTWORKS now desire to amend certain provisions of
the Confidentiality Agreement, all on the terms and conditions set forth herein.

         NOW, THEREFORE, in consideration of the mutual covenants contained
herein, and other good and valuable consideration, EMC and SOFTWORKS hereby
agree as follows:

         I. The Confidentiality Agreement is hereby amended by adding the
following provision:

                  1. Amendment No. 2 is modified to read: "In the event that the
potential merger or acquisition contemplated by this Agreement as of this date
(the "Transaction") is not consummated, for a period terminating on December 31,
2000, (a) without written prior consent of SOFTWORKS, EMC will not directly
solicit for employment any employee of SOFTWORKS, and (b) without the prior
written consent of EMC, SOFTWORKS will not directly solicit for employment any
employees of EMC.

                  2. Paragraph 5 is hereby modified to read: "TERM, TERMINATION.
The effective date of this Agreement shall be November 1, 1999. The term of this
Agreement shall be two (2) years from the effective date unless terminated
earlier by written notice of either party. However, termination of this
Agreement shall not relieve a party of its obligations under Section 2 of this
Agreement, which shall continue for a period of three (3) years from the date of
disclosure under this Agreement. Upon termination, Confidential Information
disclosed under this agreement

                                       6
<PAGE>   7

shall be returned to the disclosing party or, at disclosing party's option, may
be destroyed.

         II. All other terms and provisions of the Agreement shall remain in
full force and effect.

         IN WITNESS WHEREOF, the parties hereto have duly executed this
Amendment by their duly authorized representatives.


EMC CORPORATION                              SOFTWORKS, INC.


By: /s/ Michael J. Cody                      By: /s/ Judy G. Carter
   ---------------------------------------       -------------------------------


Its: Vice President, Corporate Development   Its: President and Ceo
    --------------------------------------        ------------------------------

                                       7



<PAGE>   1
                                                                Exhibit (3)



                          AGREEMENT AND PLAN OF MERGER


                                  by and among


                                EMC CORPORATION,


                               EAGLE MERGER CORP.


                                       and


                                 SOFTWORKS, INC.


                                   dated as of


                                December 21, 1999
<PAGE>   2
                                TABLE OF CONTENTS
                                -----------------

<TABLE>
<CAPTION>
                                                                                            Page
                                                                                            ----
<S>                                                                                         <C>
                                    ARTICLE I
                              THE OFFER AND MERGER

Section 1.1  The Offer......................................................................  2
Section 1.2  Company Actions................................................................  3
Section 1.3  Directors......................................................................  4
Section 1.4  The Merger.....................................................................  6
Section 1.5  Effective Time.................................................................  6
Section 1.6  Closing  ......................................................................  6
Section 1.7  Directors and Officers of the Surviving Corporation............................  6
Section 1.8  Subsequent Actions.............................................................  7
Section 1.9  Shareholders' Meeting..........................................................  7
Section 1.10 Merger Without Meeting of Shareholders.........................................  8

                              ARTICLE II
                       CONVERSION OF SECURITIES

Section 2.1  Conversion of Capital Stock...................................................   8
Section 2.2  Exchange of Certificates......................................................   9
Section 2.3  Dissenting Shares.............................................................  11
Section 2.4  Company Stock Options.........................................................  11

                              ARTICLE III
                          REPRESENTATIONS AND
                       WARRANTIES OF THE COMPANY

Section 3.1  Organization and Qualification; Subsidiaries..................................  13
Section 3.2  Certificate of Incorporation and By-Laws......................................  13
Section 3.3  Capitalization................................................................  14
Section 3.4  Authority Relative to this Agreement..........................................  15
Section 3.5  Board Approvals Regarding Transactions; Vote Required.........................  15
Section 3.6  Agreements....................................................................  16
Section 3.7  No Conflict; Required Filings and Consents....................................  17
Section 3.8  Compliance; Permits...........................................................  17
Section 3.9  SEC Filings; Financial Statements.............................................  18
Section 3.10 Absence of Certain Changes or Events..........................................  19
Section 3.11 No Undisclosed Liabilities....................................................  19
Section 3.12 Absence of Litigation.........................................................  19
</TABLE>
<PAGE>   3
<TABLE>
<S>                                                                                         <C>
Section 3.13 Employee Benefit Plans, Options and Employment
                      Agreements...........................................................  20
Section 3.14 Labor Matters.................................................................  22
Section 3.15 Properties; Encumbrances......................................................  23
Section 3.16 Taxes.........................................................................  23
Section 3.17 Environmental Matters.........................................................  25
Section 3.18 Intellectual Property.........................................................  26
Section 3.19 Insurance.....................................................................  27
Section 3.20 Restrictions on Business Activities...........................................  28
Section 3.21 Information in Schedule 14D-9.................................................  28
Section 3.22 Information in Proxy Statement................................................  28
Section 3.23 Interested Party Transactions.................................................  29
Section 3.24 Change in Control Payments....................................................  29
Section 3.25 Year 2000 Compliance..........................................................  29
Section 3.26 No Existing Discussions.......................................................  30
Section 3.27 Opinion of Financial Advisor..................................................  31
Section 3.28 Brokers.......................................................................  31
Section 3.29 Books and Records.............................................................  31

                              ARTICLE IV
                    REPRESENTATIONS AND WARRANTIES
                        OF PARENT AND PURCHASER

Section 4.1  Organization..................................................................  32
Section 4.2  Authority Relative to this Agreement..........................................  32
Section 4.3  No Conflict; Required Filings and Consents....................................  32
Section 4.4  Information in Offer Document.................................................  33
Section 4.5  Information in Proxy Statement................................................  33
Section 4.6  Sufficient Funds..............................................................  33
Section 4.7  Purchaser's Operations........................................................  34
Section 4.8  Brokers or Finders............................................................  34

                               ARTICLE V
                               COVENANTS

Section 5.1  Interim Operations of the Company.............................................  34
Section 5.2  Access; Confidentiality.......................................................  37
Section 5.3  Reasonable Best Efforts.......................................................  38
Section 5.4  Employee Benefits.............................................................  39
Section 5.5  No Solicitation of Competing Transaction......................................  40
Section 5.6  Transfer of Major Shareholder's Shares........................................  42
</TABLE>


                                       ii
<PAGE>   4
<TABLE>
<S>                                                                                         <C>
Section 5.7  Publicity.....................................................................  42
Section 5.8  Notification of Certain Matters...............................................  42
Section 5.9  Directors' and Officers' Insurance and Indemnification........................  42
Section 5.10 State Takeover Laws...........................................................  43
Section 5.11 Purchaser Compliance..........................................................  43
Section 5.12 Delivery of Financial Information.............................................  43
Section 5.13 Grant of Option...............................................................  44

                              ARTICLE VI
                              CONDITIONS

Section 6.1  Conditions to Each Party's Obligation to Effect the Merger....................  44
Section 6.2  Conditions to Parent's and Purchaser's Obligations to
                      Effect the Merger....................................................  45

                              ARTICLE VII
                              TERMINATION

Section 7.1  Termination...................................................................  45
Section 7.2  Effect of Termination.........................................................  48

                             ARTICLE VIII
                    DEFINITIONS AND INTERPRETATION

Section 8.1  Definitions...................................................................  48
Section 8.2  Interpretation................................................................  59

                              ARTICLE IX
                             MISCELLANEOUS

Section 9.1  Fees and Expenses.............................................................  61
Section 9.2  Amendment and Modification....................................................  62
Section 9.3  Survival of Representations and Warranties....................................  62
Section 9.4  Notices.......................................................................  63
Section 9.5  Counterparts..................................................................  64
Section 9.6  Entire Agreement; No Third Party Beneficiaries................................  64
Section 9.7  Severability..................................................................  64
Section 9.8  Governing Law.................................................................  65
Section 9.9  Enforcement...................................................................  65
Section 9.10 Time of Essence...............................................................  65
Section 9.11 Extension; Waiver.............................................................  65
Section 9.12 Assignment....................................................................  66
</TABLE>

Annex A


                                       iii
<PAGE>   5
                          AGREEMENT AND PLAN OF MERGER


         AGREEMENT AND PLAN OF MERGER, dated as of December 21, 1999, by and
among EMC Corporation, a Massachusetts corporation, Eagle Merger Corp., a
Delaware corporation and a wholly owned subsidiary of Parent, and Softworks,
Inc., a Delaware corporation. Certain capitalized terms used in this Agreement
have the meanings ascribed to them in Article VIII on page 48.

         WHEREAS, the Board of Directors of each of Parent, Purchaser and the
Company has approved and deems it advisable and in the best interests of its
shareholders to consummate the acquisition of the Company by Parent upon the
terms and subject to the conditions set forth herein; and

         WHEREAS, in furtherance thereof, it is proposed that Purchaser make a
cash tender offer to acquire any and all shares of the issued and outstanding
common stock, $.001 par value per share, of the Company for $10.00 per share,
net to the seller in cash; and

         WHEREAS, also in furtherance of such acquisition, the Board of
Directors of each of Parent, Purchaser and the Company has approved this
Agreement and the Merger following the Offer in accordance with the DGCL and
upon the terms and subject to the conditions set forth herein; and

         WHEREAS, the Company Board of Directors has determined that the
consideration to be paid for each Share in the Offer and the Merger is fair to
the holders of such Shares and has resolved to recommend that the holders of
such Shares accept the Offer and approve this Agreement and each of the
Transactions upon the terms and subject to the conditions set forth herein; and

         WHEREAS, the Company, Parent and Purchaser desire to make certain
representations, warranties, covenants and agreements in connection with the
Offer and Merger; and

         WHEREAS, as a condition and inducement to Parent's and Purchaser's
entering into this Agreement and incurring the obligations set forth herein, the
Trustees and the Major Shareholder, concurrently herewith, are entering into a
Stock Tender Agreement dated as of the date hereof, with Parent and Purchaser,
pursuant to which the Major Shareholder is agreeing, among other things, to
tender the Shares held by the Major Shareholder in the Offer, to grant Parent an
option to purchase such Shares under certain circumstances and to grant
Purchaser a proxy


                                        1
<PAGE>   6
with respect to the voting of such Shares, all upon the terms and subject to the
conditions set forth in the Stock Tender Agreement; and

         WHEREAS, as a condition and inducement to Parent's and Purchaser's
entering into this Agreement and incurring the obligations set forth herein,
certain shareholders of the Company, concurrently herewith, are entering into a
Stockholders' Stock Tender Agreement dated as of the date hereof, with Parent
and Purchaser, pursuant to which such shareholders are agreeing, among other
things, to tender the Shares held by each of them in the Offer, to grant Parent
an option to purchase such Shares under certain circumstances and to grant
Purchaser a proxy with respect to the voting of such Shares, all upon the terms
and subject to the conditions set forth in the Stockholders' Stock Tender
Agreement.

         NOW, THEREFORE, in consideration of the foregoing and the mutual
representations, warranties, covenants and agreements set forth herein,
intending to be legally bound hereby, the parties hereto agree as follows:


                                    ARTICLE I

                              THE OFFER AND MERGER

         Section 1.1 The Offer.

         (a) Provided that this Agreement shall not have been terminated in
accordance with Section 7.1 and none of the events set forth in Annex A shall
have occurred and be existing, as promptly as practicable (but in no event later
than five business days after the public announcement of the execution of this
Agreement), Purchaser shall commence (within the meaning of Rule 14d-2
promulgated under the Exchange Act) a cash tender offer to acquire any and all
Shares at the Offer Price. Subject to the Minimum Condition and subject to the
other conditions set forth in Annex A hereto, Purchaser shall use reasonable
efforts to consummate the Offer in accordance with its terms and to accept for
payment and pay for Shares tendered pursuant to the Offer as soon as Purchaser
is legally permitted to do so under applicable law. The Offer shall be made by
means of the Offer to Purchase and shall be subject to the Minimum Condition and
the other conditions set forth in Annex A hereto and shall reflect, as
appropriate, the other terms set forth in this Agreement. If on the initial
scheduled expiration date of the Offer, which shall be no earlier than twenty
business days after the date the Offer is commenced, all conditions to the
Offer will not have been satisfied or waived, Purchaser may, from time to time,
in its sole discretion, extend the expiration date of the Offer. In addition,


                                       2
<PAGE>   7
Purchaser may, but shall not have the obligation to, increase the amount it
offers to pay per Share in the Offer, and the Offer may be extended to the
extent required by law in connection with such increase, in each case without
the consent of the Company. If, immediately prior to the expiration date of the
Offer (as it may be extended), the Shares tendered and not withdrawn pursuant to
the Offer constitute less than 90% of the outstanding Shares, Purchaser may
extend the Offer for a period not to exceed ten business days, notwithstanding
that all conditions to the Offer are satisfied as of such expiration date of the
Offer.

         (b) As soon as practicable on the date the Offer is commenced, Parent
and Purchaser shall file with the SEC a tender offer statement on Schedule 14D-1
with respect to the Offer. The Schedule 14D-1 will include, as exhibits, the
Offer to Purchase and a form of letter of transmittal and summary advertisement.
Company and its counsel shall be given the opportunity to review the Schedule
14D-1 before it is filed with the SEC.

         (c) Parent and Purchaser will take all steps necessary to cause the
Offer Documents to be filed with the SEC and to be disseminated to holders of
the Shares, in each case as and to the extent required by applicable federal
securities laws. Parent and Purchaser, on the one hand, and the Company, on the
other hand, will promptly correct any information provided by it for use in the
Offer Documents if and to the extent that it shall have become false or
misleading in any material respect, and Purchaser will take all steps necessary
to cause the Offer Documents as so corrected to be filed with the SEC and to be
disseminated to holders of the Shares, in each case as and to the extent
required by applicable federal securities laws.

         Section 1.2 Company Actions.

         (a) As soon as practicable on the date the Offer is commenced, the
Company shall file with the SEC a Solicitation/Recommendation Statement on
Schedule 14D-9, which shall, subject to the provisions of Section 5.5(b),
contain the recommendation referred to in clause (iii) of Section 3.5. At the
time the Offer Documents are first mailed to the shareholders of the Company,
the Company shall mail or cause to be mailed to the shareholders of the Company
such Schedule 14D-9 together with such Offer Documents. The Company further
agrees to take all steps necessary to cause the Schedule 14D-9 to be
disseminated to holders of the Shares, as and to the extent required by
applicable federal securities laws. Each of the Company, on the one hand, and
Parent and Purchaser, on the other hand, agrees promptly to correct any
information provided by it for use in the Schedule 14D-9 if and to the extent
that it shall have become false and misleading in any material respect and the
Company further agrees to take all steps necessary to cause the


                                       3
<PAGE>   8
Schedule 14D-9 as so corrected to be filed with the SEC and to be disseminated
to holders of the Shares, in each case as and to the extent required by
applicable federal securities laws. Parent and its counsel shall be given the
opportunity to review the Schedule 14D-9 before it is filed with the SEC. In
addition, the Company agrees to provide Parent, Purchaser and their counsel with
any comments, whether written or oral, that the Company or its counsel may
receive from time to time from the SEC or its staff with respect to the Schedule
14D-9 promptly after the receipt of such comments or other communications.

         (b) In connection with the Offer, the Company will promptly furnish or
cause to be furnished to Purchaser mailing labels, security position listings
and any available listing, or computer file containing the names and addresses
of all recordholders of the Shares as of the most recent practicable date, and
shall furnish Purchaser with such additional information (including, but not
limited to, lists of holders of the Shares, updated daily, and their addresses,
mailing labels and lists of security positions) and assistance as Purchaser or
its agents may reasonably request in communicating the Offer to the record and
beneficial holders of the Shares. Except for such steps as are necessary to
disseminate the Offer Documents, Parent and Purchaser shall hold in confidence
the information contained in any of such labels and lists and the additional
information referred to in the preceding sentence, will use such information
only in connection with the Offer, and, if this Agreement is terminated, will
upon request of the Company deliver or cause to be delivered to the Company all
copies of such information then in its possession or the possession of its
agents or representatives.

         Section 1.3 Directors.

         (a) Upon the purchase of Shares pursuant to the Offer and from time to
time thereafter, subject to compliance with Section 14(f) of the Exchange Act
and Rule 14f-1 promulgated thereunder, Parent shall be entitled to designate
such number of directors of the Company, rounded down to the next whole number,
as is equal to the product of the total number of directors on such Board
(giving effect to the directors designated by Parent pursuant to this sentence)
multiplied by the Board Fraction. In furtherance thereof, the Company shall,
upon request of the Parent, use its reasonable best efforts promptly either to
increase the size of the Company Board of Directors or to secure the
resignations of such number of its incumbent directors, or both, as is necessary
to enable such designees of Parent to be so elected or appointed to the Company
Board of Directors, and the Company shall take all actions available to the
Company to cause such designees of Parent to be so elected or appointed at such
time. At such time, the Company shall, if requested by Parent, also take all
action necessary to cause Persons designated by Parent to constitute the



                                       4
<PAGE>   9
same Board Fraction of (i) each committee of the Company Board of Directors,
(ii) each board of directors (or similar body) of each Company Subsidiary of the
Company and (iii) each committee (or similar body) of each such board.

         (b) The Company shall promptly take all actions required pursuant to
Section 14(f) of the Exchange Act and Rule 14f-l promulgated thereunder in
order to fulfill its obligations under Section 1.3(a), including mailing to
shareholders the information required by such Section 14(f) and Rule 14f-1 as is
necessary to enable Parent's designees to be elected or appointed to the Company
Board of Directors immediately after the purchase of and payment for any Shares
by Parent or any of its Subsidiaries as a result of which Parent and its
Subsidiaries own beneficially at least a majority of then outstanding Shares.
Parent or Purchaser will supply the Company all information with respect to
either of them and their nominees, officers, directors and Affiliates required
to be disclosed by such Section 14(f) and Rule 14f-1. The provisions of this
Section 1.3 are in addition to and shall not limit any rights which Purchaser,
Parent or any of their Affiliates may have as a holder or beneficial owner of
Shares as a matter of law with respect to the election of directors or
otherwise.

         (c) In the event that Parent's designees are elected or appointed to
the Company Board of Directors, until the Effective Time, the Company Board of
Directors shall have at least two directors who are Independent Directors,
provided that, in such event, if the number of Independent Directors shall be
reduced below two for any reason whatsoever, any remaining Independent Directors
(or Independent Director, if there be only one remaining) shall be entitled to
designate Persons to fill such vacancies who shall be deemed to be Independent
Directors for purposes of this Agreement or, if no Independent Director then
remains, the other directors shall designate two Persons to fill such vacancies
who shall not be shareholders, Affiliates or associates of Parent or Purchaser,
and such Persons shall be deemed to be Independent Directors for purposes of
this Agreement. Notwithstanding anything in this Agreement to the contrary, in
the event that Parent's designees constitute a majority of the directors on the
Company Board of Directors, the affirmative vote of a majority of the
Independent Directors shall be required after the acceptance for payment of
Shares pursuant to the Offer and prior to the Effective Time, to (a) amend or
terminate this Agreement by the Company, (b) exercise or waive any of the
Company's rights, benefits or remedies hereunder, or (c) take any other action
under or in connection with this Agreement if such action materially and
adversely affects holders of Shares other than Parent or Purchaser; provided,
that if there shall be no such directors, such actions may be effected by
unanimous vote of the entire Company Board of Directors.



                                       5
<PAGE>   10
         Section 1.4 The Merger. Subject to the terms and conditions of this
Agreement, at the Effective Time, the Company and Purchaser shall consummate a
merger pursuant to which (a) Purchaser shall be merged with and into the Company
and the separate corporate existence of Purchaser shall thereupon cease, (b) the
Company shall be the successor or surviving corporation in the Merger and shall
continue to be governed by the laws of the State of Delaware, and (c) the
separate corporate existence of the Company with all its rights, privileges,
immunities, powers and franchises shall continue unaffected by the Merger,
except as set forth in this Section 1.4. Pursuant to the Merger and effective
immediately following the Merger, (x) the Purchaser Charter, as in effect
immediately prior to the Effective Time, shall be the certificate of
incorporation of the Surviving Corporation until thereafter amended as provided
by law and such certificate of incorporation, and (y) the Purchaser By-Laws, as
in effect immediately prior to the Effective Time, shall be the by-laws of the
Surviving Corporation until thereafter amended as provided by law, by such
certificate of incorporation or by such by-laws. The Merger shall have the
effects specified in the DGCL.

         Section 1.5 Effective Time. Parent, Purchaser and the Company will
cause a certificate of merger to be executed and filed on the Closing Date (or
on such other date as Parent and the Company may agree) with the Secretary of
State of Delaware as provided in the DGCL. The Merger shall become effective on
the date on which such certificate of merger is duly filed with the Secretary of
State of the State of Delaware or such other time as is agreed upon by the
parties and specified in such certificate of merger.

         Section 1.6 Closing. The closing of the Merger shall take place at
10:00 a.m. on a date to be agreed upon by the parties, and if such date is not
agreed upon by the parties, the Closing shall occur on the second business day
after satisfaction or waiver of all of the conditions set forth in Article VI,
at the offices of Skadden, Arps, Slate, Meagher & Flom LLP, One Beacon Street,
Boston, Massachusetts.

         Section 1.7 Directors and Officers of the Surviving Corporation. The
directors and officers of Purchaser at the Effective Time shall, from and after
the Effective Time, be the directors and officers, respectively, of the
Surviving Corporation until their successors shall have been duly elected or
appointed or qualified or until their earlier death, resignation or removal in
accordance with the certificate of incorporation and the by-laws of the
Surviving Corporation. If, at the Effective Time, a vacancy shall exist on the
Company Board of Directors or in any office of the Surviving Corporation, such
vacancy may thereafter be filled in the manner provided by law.



                                       6
<PAGE>   11
         Section 1.8 Subsequent Actions. If at any time after the Effective Time
the Surviving Corporation will consider or be advised that any deeds, bills of
sale, assignments, assurances or any other actions or things are necessary or
desirable to vest, perfect or confirm of record or otherwise in the Surviving
Corporation its right, title or interest in, to or under any of the rights,
properties or assets of either of the Company or Purchaser acquired or to be
acquired by the Surviving Corporation as a result of, or in connection with,
the Merger or otherwise to carry out this Agreement, the officers and directors
of the Surviving Corporation shall be authorized to execute and deliver, in the
name and on behalf of either the Company or Purchaser, all such deeds, bills of
sale, instruments of conveyance, assignments and assurances and to take and do,
in the name and on behalf of each of such corporations or otherwise, all such
other actions and things as may be necessary or desirable to vest, perfect or
confirm any and all right, title and interest in, to and under such rights,
properties or assets in the Surviving Corporation or otherwise to carry out this
Agreement.

         Section 1.9 Shareholders' Meeting.

         (a) If required by applicable law in order to consummate the Merger,
the Company, acting through the Company Board of Directors, shall, in accordance
with applicable law:

             (i) duly call, give notice of, convene and hold a special meeting
       of its shareholders as promptly as practicable following the acceptance
       for payment and purchase of Shares by Purchaser pursuant to the Offer for
       the purpose of considering and taking action upon the approval of the
       Merger and the adoption of this Agreement;

             (ii) prepare and file with the SEC a preliminary proxy or
       information statement relating to the Merger and this Agreement and use
       its reasonable best efforts to obtain and furnish the information
       required to be included by the SEC in the Proxy Statement and, after
       consultation with Parent, to respond promptly to any comments made by the
       SEC with respect to the preliminary proxy or information statement and
       cause a definitive proxy or information statement, including any
       amendment or supplement thereto to be mailed to its shareholders,
       provided that no amendment or supplement to such proxy or information
       statement will be made by the Company without consultation with Parent
       and its counsel;




                                       7
<PAGE>   12
             (iii) include in the Proxy Statement the recommendation of the
       Company Board of Directors that shareholders of the Company vote in favor
       of the approval of the Merger and the approval and adoption of this
       Agreement; and

             (iv) use its reasonable best efforts to solicit from holders of
       Shares proxies in favor of the Merger and take all other action necessary
       or, in the reasonable opinion of Parent, advisable to secure any vote or
       consent of shareholders required by the Company Charter and the DGCL, or
       other applicable law, to effect the Merger.

         (b) Parent will provide the Company with the information concerning
Parent and Purchaser required to be included in the Proxy Statement.

         (c) Parent shall vote, or cause to be voted, in favor of the approval
of the Merger and the approval and adoption of this Agreement:

             (i) all shares of capital stock of Purchaser, and

             (ii) all Shares owned by Parent, Purchaser or any of Parent's other
       Subsidiaries.

         Section 1.10 Merger Without Meeting of Shareholders. Notwithstanding
Section 1.9, in the event that Parent, Purchaser and any other Subsidiaries of
Parent shall acquire in the aggregate a number of the outstanding shares of each
class of capital stock of the Company, pursuant to the Offer or otherwise,
sufficient to enable Purchaser or the Company to cause the Merger to become
effective without a meeting of shareholders of the Company, the parties hereto
shall, at the request of Parent and subject to Article VI, take all necessary
and appropriate action to cause the Merger to become effective as soon as
practicable after such acquisition, without a meeting of shareholders of the
Company, in accordance with Section 253 of the DGCL.


                                   ARTICLE II

                            CONVERSION OF SECURITIES

         Section 2.1 Conversion of Capital Stock. As of the Effective Time, by
virtue of the Merger and without any further action on the part of the holders
of any Shares or holders of Purchaser Common Stock:



                                       8
<PAGE>   13
         (a) Purchaser Common Stock. Each issued and outstanding share of
Purchaser Common Stock shall be converted into and become one fully paid and
nonassessable share of common stock of the Surviving Corporation.

         (b) Cancellation of Treasury Stock and Parent-Owned Stock. Each Share
owned by the Company as treasury stock and each Share owned by Parent, Purchaser
or any other wholly owned Subsidiary of Parent (other than shares in trust
accounts, managed accounts, custodial accounts and the like that are
beneficially owned by third parties) shall be cancelled and retired and shall
cease to exist, and no consideration shall be delivered in exchange therefor.

         (c) Conversion of Shares. Each issued and outstanding Share (other than
Shares to be cancelled in accordance with Section 2.1(b) and other than any
Dissenting Shares) shall be converted into the right to receive the Offer Price,
payable to the holder thereof, without interest, upon surrender of the
certificate formerly representing such Share in the manner provided in Section
2.2. From and after the Effective Time, all such converted Shares shall no
longer be outstanding and shall be deemed to be cancelled and retired and shall
cease to exist, and each holder of a certificate representing any such Shares
shall cease to have any rights with respect to such shares except the right to
receive the Merger Consideration therefor, without interest, upon the surrender
of such certificate in accordance with Section 2.2 or the right, if any, to
receive payment from the Surviving Corporation of the "fair value" of such
Shares as determined in accordance with Section 262 of the DGCL.

         Section 2.2 Exchange of Certificates.

         (a) Paying Agent. Parent shall designate a bank or trust company to act
as agent for the holders of the Shares in connection with the Merger to receive
in trust the funds to which holders of the Shares shall become entitled pursuant
to Section 2.1(c). At the Effective Time, Parent or Purchaser shall deposit, or
cause to be deposited, with the Paying Agent for the benefit of holders of
Shares the aggregate consideration to which such holders shall be entitled at
the Effective Time pursuant to Section 2.1(c). Such funds shall be invested as
directed by Parent or the Surviving Corporation pending payment thereof by the
Paying Agent to holders of the Shares. Earnings from such investments shall be
the sole and exclusive property of Purchaser and the Surviving Corporation, and
no part of such earnings shall accrue to the benefit of holders of Shares.



                                       9
<PAGE>   14
         (b) Exchange Procedures. As soon as reasonably practicable after the
Effective Time, Parent shall cause the Paying Agent to mail to each holder of
record of a Certificate or Certificates, (i) a letter of transmittal (which
shall specify that delivery shall be effected, and risk of loss and title to the
Certificates shall pass, only upon delivery of the Certificates to the Paying
Agent and shall be in such form and have such other provisions not inconsistent
with this Agreement as Parent may specify) and (ii) instructions for use in
effecting the surrender of Certificates in exchange for payment of the Merger
Consideration. Upon surrender of a Certificate for cancellation to the Paying
Agent or to such other agent or agents as may be appointed by Parent, together
with such letter of transmittal, duly executed, the holder of such Certificate
shall be entitled to receive in exchange therefor the Merger Consideration for
each Share formerly represented by such Certificate, and the Certificate so
surrendered shall forthwith be cancelled. If payment of the Merger Consideration
is to be made to a Person other than the Person in whose name the surrendered
Certificate is registered, it shall be a condition of payment that the
Certificate so surrendered shall be properly endorsed or shall be otherwise in
proper form for transfer and that the Person requesting such payment shall have
paid any transfer and other taxes required by reason of the payment of the
Merger Consideration to a Person other than the registered holder of the
Certificate surrendered or shall have established to the satisfaction of the
Surviving Corporation that such tax either has been paid or is not applicable.
Until surrendered as contemplated by this Section 2.2, each Certificate shall be
deemed at any time after the Effective Time to represent only the right to
receive the Merger Consideration in cash as contemplated by this Section 2.2.

         (c) Transfer Books; No Further Ownership Rights in the Shares. At the
Effective Time, the stock transfer books of the Company shall be closed, and
thereafter there shall be no further registration of transfers of the Shares on
the records of the Company. From and after the Effective Time, the holders of
Certificates evidencing ownership of the Shares outstanding immediately prior
to the Effective Time shall cease to have any rights with respect to such
Shares, except as otherwise provided for herein or by applicable law.

         (d) Termination of Fund; No Liability. At any time following one year
after the Effective Time, the Surviving Corporation shall be entitled to require
the Paying Agent to deliver to it any funds (including any earnings received
with respect thereto) that had been made available to the Paying Agent and that
have not been disbursed to holders of Certificates, and thereafter such holders
shall be entitled to look only to the Surviving Corporation (subject to
abandoned property, escheat or other similar laws) and only as general creditors
thereof with respect to the Merger Consideration payable upon due surrender of
their Certificates, without any interest



                                       10
<PAGE>   15
thereon. Notwithstanding the foregoing, neither the Surviving Corporation nor
the Paying Agent shall be liable to any holder of a Certificate for Merger
Consideration delivered to a public official pursuant to any applicable
abandoned property, escheat or similar law.

         Section 2.3 Dissenting Shares.

         (a) Notwithstanding any provision of this Agreement to the contrary,
Dissenting Shares shall not be converted into or represent a right to receive
cash pursuant to Section 2.1, but the holder thereof shall be entitled to only
such rights as are granted by the DGCL.

         (b) Notwithstanding the provisions of Section 2.3(a), if any holder of
Shares who demands appraisal of his Shares under the DGCL effectively with draws
or loses (through failure to perfect or otherwise) his right to appraisal, then
as of the Effective Time or the occurrence of such event, whichever later
occurs, such holder's Shares shall automatically be converted into and represent
only the right to receive the Merger Consideration as provided in Section
2.1(c), without interest, upon surrender of the certificate or certificates
representing such Shares pursuant to Section 2.2.

         (c) The Company shall give Parent (i) prompt notice of any written
demands received by the Company for appraisal or payment of the fair value of
any Shares, withdrawals of such demands, and any other instruments served on the
Company pursuant to the DGCL and (ii) the opportunity to direct all negotiations
and proceedings with respect to demands for appraisal under the DGCL. Except
with the prior written consent of Parent, the Company shall not voluntarily make
any payment with respect to any demands for appraisal or settle or offer to
settle any such demands.

         Section 2.4 Company Stock Options.

         (a) As of the Effective Time, each holder of a Company Option shall
become entitled to receive, as set forth herein, a Cash Amount and/or a Parent
Option in respect of such Company Option. The Cash Amount, if any, payable with
respect to each Company Option shall be payable with respect to each Company
Option issued pursuant to the Company Incentive Plan (other than any such option
which has been designated as a 1999 Option). As of the Effective Time, each
outstanding Company Option issued pursuant to the Company Incentive Plan (other
than any such option which has been designated as a 1999 Option) shall
automatically be cancelled upon payment of the Cash Amount. In addition, as of
the Effec-

                                       11
<PAGE>   16
tive Time, each outstanding 1999 Option shall automatically be converted into a
Parent Option, as set forth below. With respect to any such Parent Option, (i)
the number of shares of Parent Common Stock subject to such Parent Option will
be determined by multiplying the number of Shares subject to the 1999 Option by
the Option Exchange Ratio, rounding any fractional share down to the nearest
whole share, and (ii) the exercise price per share of such Parent Option will be
determined by dividing the exercise price per share applicable to the 1999
Option by the Option Exchange Ratio, and rounding the exercise price thus
determined up to the nearest whole cent. Except as provided above, the converted
or substituted Parent Options shall be subject to the same terms and conditions
(including, without limitation, expiration date, vesting and exercise
provisions) as were applicable to the 1999 Option immediately prior to the
Effective Time.

         (b) The Company will take all necessary and appropriate actions so that
all stock option, incentive or other equity-based plans established by the
Company or any Company Subsidiary shall terminate as of the Effective Time and
the provisions in any other plan, program or arrangement providing for the
issuance or grant of any other interest in respect of the capital stock of
Company or any Company Subsidiary shall be deleted, terminated and of no further
force or effect as of the Effective Time.

         (c) If and to the extent necessary or required by the terms of the
plans governing Company Options or pursuant to the terms of any Company Option
granted thereunder, the Company shall use its reasonable best efforts to obtain
the consent of each holder of outstanding Company Options to the foregoing
treatment of such Company Options.


                                   ARTICLE III

                               REPRESENTATIONS AND
                            WARRANTIES OF THE COMPANY

         Except as set forth in the Disclosure Schedule, the Company represents
and warrants to Parent and Purchaser that all of the statements contained in
this Article III are true and correct as of the date of this Agreement (or, if
made as of a specified date, as of such date), and will be true and correct as
of the Closing Date as though made on the Closing Date. Each exception set forth
in the Disclosure Schedule and each other response to this Agreement set forth
in the Disclosure Schedule is identified by reference to, or has been grouped
under a heading referring to, a specific individual section of this Agreement
and relates only to such section,



                                       12
<PAGE>   17
except to the extent that one portion of the Disclosure Schedule specifically
refers to another portion thereof, identifying such other portion by section
reference or similar specific cross reference.

         Section 3.1 Organization and Qualification; Subsidiaries. The Company
and each Company Subsidiary is a corporation duly organized, validly existing
and in good standing under the laws of the jurisdiction of its incorporation and
has the requisite corporate power and authority necessary to own, lease and
operate the properties it purports to own, lease or operate and to carry on its
business as it is now being conducted or presently proposed to be conducted. The
Company and each Company Subsidiary is duly qualified or licensed as a foreign
corporation to do business, and is in good standing, in each jurisdiction where
the character of the properties owned, leased or operated by it or the nature of
its activities makes such qualification or licensing necessary, except for such
failures to be so duly qualified or licensed and in good standing that would not
have a material adverse effect on the Company and its Subsidiaries, taken as a
whole. A true, complete and correct list of all of the Company Subsidiaries,
together with the jurisdiction of incorporation of each such Company Subsidiary,
the authorized capitalization of each such Company Subsidiary, and the
percentage of each such Company's Subsidiary's outstanding capital stock owned
by the Company or another Company Subsidiary, is set forth in Section 3.1 of the
Disclosure Schedule. The Company does not directly or indirectly own any equity
or similar interest in, or any interest convertible into or exchangeable or
exercisable for, any equity or similar interest in, any corporation,
partnership, joint venture or other business association or entity, excluding
securities in any publicly traded company held for investment by the Company and
comprising less than one percent of the outstanding stock of such company.

         Section 3.2 Certificate of Incorporation and By-Laws. The Company has
heretofore furnished to Parent a true, complete and correct copy of the Company
Charter and the Company By-Laws and has made available to Parent true, complete
and correct copies of the Subsidiary Documents. There has been no amendment to
or change in any of the Company Charter or Company By-Laws since the time of
their delivery to Parent by the Company. The Company Charter, Company By-Laws
and Subsidiary Documents are in full force and effect. Neither the Company nor
any Company Subsidiary is in violation of any of the provisions of the Company
Charter, Company By-Laws or Subsidiary Documents, as the case may be.




                                       13
<PAGE>   18
         Section 3.3 Capitalization.

         (a) The authorized capital stock of the Company consists of fifty
million (50,000,000) Shares and two million (2,000,000) shares of Preferred
Stock. As of the close of business on December 20, 1999, (i) 17,373,191 Shares
are issued and outstanding; (ii) no Shares are held in the treasury of the
Company; (iii) no shares of Preferred Stock are issued and outstanding; and (iv)
an aggregate of 6,064,825 Shares are reserved for issuance upon exercise of
Company Options granted pursuant to the Company Stock Option Plan and the
Company Incentive Plan. All the outstanding shares of the Company's capital
stock are, and all Shares reserved for issuance as specified above, upon
issuance on the terms and conditions specified in the instruments pursuant to
which they are issuable, shall be, duly authorized, validly issued, fully paid
and nonassessable. None of the outstanding shares of the Company's capital stock
have been issued in violation of any federal or state securities laws. The
Company has delivered to Parent a complete and correct list, as of the close of
business on December 20, 1999, of the number of shares of the Company's capital
stock subject to outstanding stock options (and the exercise prices thereof) or
other rights to purchase or receive shares of the Company's capital stock. Since
December 20, 1999, there have been no changes to the authorized capital stock of
the Company or the number of Shares or shares of Preferred Stock outstanding
except for issuances of Shares upon exercise of Company Options outstanding as
of such date and reflected on the list delivered to Parent described in the
preceding sentence. Since December 20, 1999, no options or rights of any kind to
acquire any shares of capital stock of the Company have been issued, granted or
otherwise committed. All of the outstanding shares of capital stock of each
Company Subsidiary are duly authorized, validly issued, fully paid and
nonassessable, and all such shares (other than directors' qualifying shares in
the case of foreign Subsidiaries) are owned by the Company or a Company
Subsidiary free and clear of all Liens. There are no accrued and unpaid
dividends with respect to any outstanding shares of capital stock of the
Company.

         (b) Except as described under Section 3.3(a), there are no equity
securities of any class of the Company or any Company Subsidiary or any security
exchangeable into or exercisable for such equity securities, issued, reserved
for issuance or outstanding. Except as described under Section 3.3(a), there are
no options, warrants, calls, rights, commitments or agreements of any character
to which the Company or any Company Subsidiary is a party, or by which the
Company or any Company Subsidiary is bound, obligating the Company or any
Company Subsidiary to issue, deliver or sell, or cause to be issued, delivered
or sold, additional shares of capital stock of the Company or any Company
Subsidiary or obligating the Company or any Company Subsidiary to grant, extend
or accelerate



                                       14
<PAGE>   19
the vesting of or enter into any such option, warrant, call, right, commitment
or agreement. There is no Voting Debt of the Company or any Company Subsidiary
issued and outstanding. There are no voting trusts (other than the Voting
Trust), proxies or other similar agreements or understandings with respect to
the shares of capital stock of the Company or any Company Subsidiary. There are
no obligations, contingent or otherwise, of the Company or any Company
Subsidiary to repurchase, redeem or otherwise acquire any shares of capital
stock of the Company or any Company Subsidiary or to provide funds to or make
any investment (in the form of a loan, capital contribution or otherwise) in any
Company Subsidiary or any other entity.

         Section 3.4 Authority Relative to this Agreement. Subject only to the
approval of the Company's shareholders described below, the Company has all
necessary corporate power and authority to execute and deliver this Agreement
and each instrument required hereby to be executed and delivered at the Closing
by the Company and to perform its obligations hereunder and to consummate the
Transactions to which it is a party. The execution and delivery of this
Agreement and each instrument required hereby to be executed and delivered at
the Closing by the Company and the consummation by the Company of the Merger and
the Transactions to which it is a party have been duly and validly authorized
by all necessary corporate action on the part of the Company, subject only to
the approval of this Agreement and the Merger by the Company's shareholders
under the DGCL and the Company Charter by the affirmative vote of the holders of
a majority of outstanding Shares. This Agreement has been duly and validly
executed and delivered by the Company and, assuming the due authorization,
execution and delivery by Parent and Purchaser, as applicable, constitutes the
legal, valid and binding obligation of the Company, enforceable in accordance
with its terms, except as such enforceability may be limited by bankruptcy,
insolvency, fraudulent conveyance, reorganization, moratorium or other similar
laws now or hereafter in effect relating to creditors' rights and by general
equitable principles (regardless of whether enforceability is considered in a
proceeding in equity or at law).

         Section 3.5 Board Approvals Regarding Transactions; Vote Required. The
Company Board of Directors, at a meeting duly called and held, has (i)
unanimously determined that each of the Agreement, the Offer and the Merger are
advisable, fair to and in the best interests of the shareholders of the Company,
(ii) approved the Transactions, (iii) resolved to recommend that the
shareholders of the Company accept the Offer, tender their Shares to Purchaser
pursuant to the Offer and approve and adopt this Agreement and the Merger, (iv)
determined to waive any rights the Company may have under any agreement or
otherwise to object to the transfer to Purchaser in the Offer of all Shares held
by the Major Shareholder, and



                                       15
<PAGE>   20
(v) consented to the transfer to Purchaser of all such Shares, and none of the
afore said actions by the Company Board of Directors has been amended, rescinded
or modified. The action taken by the Company Board of Directors constitutes
approval of the Merger and the other Transactions by the Company Board of
Directors under (a) the provisions of Section 203 of the DGCL such that Section
203 of the DGCL does not apply to the execution, delivery or performance of this
Agreement, the Stock Tender Agreement or the Stockholders' Stock Tender
Agreement or the consummation of the Merger or the Transactions and (b) Article
Eleventh of the Company Charter such that the affirmative vote of the holders of
a majority of the outstanding Shares is the only vote of the holders of any
class or series of the Company's capital stock necessary to approve this
Agreement and the Merger. No other state takeover statute is applicable to the
Merger or the other Transactions. No vote of any class or series of the
Company's capital stock is necessary to approve any of the Transactions other
than the Merger.

         Section 3.6 Agreements.

         (a) Section 3.6(a) of the Disclosure Schedule sets forth a list of all
Company Agreements (i) which contain non-competition or similar restrictive
provisions with respect to the Company; (ii) which are material to the Company's
business or operations; (iii) whereby the Company is obligated to make royalty
payments to third parties; (iv) with consultants involved in the development of
any of the Company's Products or services; and (v) with the Major Shareholder or
any of its Affiliates or Associates.

         (b) (i) Neither the Company nor any Company Subsidiary has breached, is
in default under, or has received written notice of any breach of or default
under any Material Contract, (ii) to the Company's knowledge, no other party to
any Material Contract has breached or is in default of any of its obligations
thereunder, (iii) each Material Contract is in full force and effect, except in
any such case for breaches, defaults or failures to be in full force and effect
that is not currently having or would not have a material adverse effect on the
Company and the Company Subsidiaries, taken as a whole, and (iv) each Material
Contract is a legal, valid and binding obligation of the Company or Company
Subsidiary and, to the knowledge of the Company, each of the other parties
thereto, and is enforceable in accordance with its terms, except that the
enforcement thereof may be limited by (A) bankruptcy, insolvency,
reorganization, moratorium or other similar laws now or hereafter in effect
relating to creditors' rights generally and (B) general principles of equity.



                                       16
<PAGE>   21
         Section 3.7 No Conflict; Required Filings and Consents.

         (a) The execution and delivery of this Agreement and each instrument
required hereby to be executed and delivered by the Company at the Closing does
not, the performance by the Company of this Agreement, and the consummation by
the Company of the Transactions will not, (i) conflict with or violate the
Company Charter or Company By-Laws, (ii) conflict with or violate any law, rule,
regulation, order, judgment or decree applicable to the Company or any Company
Subsidiary or by which any of their respective properties is bound or affected,
or (iii) result in any breach of or constitute a default (or an event that with
notice or lapse of time or both would become a default), or impair the Company's
or any of its Subsidiaries' rights or alter the rights or obligations of any
third party under, or give to others any rights of termination, amendment,
acceleration or cancellation of, or result in the creation of a Lien on any of
the properties or assets of the Company or any Company Subsidiary pursuant to,
any Company Agreement, except in the case of (ii) and (iii) for any such
conflicts, violations, breaches, defaults or other occurrences that would not
have a material adverse effect on the Company and the Company Subsidiaries,
taken as a whole.

         (b) The execution and delivery of this Agreement or any instrument
required hereby to be executed and delivered by the Company at the Closing does
not, the performance by the Company of this Agreement, and the consummation by
the Company of the Transactions to which it is a party will not require any
consent, approval, authorization or permit of, or filing with or notification
to, any Governmental Entity, except (i) the filings, consents and approvals as
may be required under the HSR Act, (ii) the filing of the Schedule 14D-9, the
Proxy Statement and any filings required by Rule 14f-1 promulgated under the
Exchange Act with the SEC in accordance with the Exchange Act, (iii) such
consents, approvals, orders, authorizations, registrations, declarations and
filings as may be required under applicable federal and state securities laws
and the laws of any foreign country, (iv) the filing and recordation of
appropriate merger or other documents as required by the DGCL, and (v) such
other consents, approvals, authorizations or permits which, if not obtained or
made, would not have a material adverse effect on the Company and the Company
Subsidiaries, taken as a whole.

         Section 3.8 Compliance; Permits.

         (a) Neither the Company nor any Company Subsidiary is in conflict with,
or in default or violation of (and has not received any notices of violation
with respect to), any law, rule, regulation, order, judgment or decree
applicable to the Company or any Company Subsidiary or by which any of their



                                       17
<PAGE>   22
respective properties is bound or affected, and the Company is not aware of any
such conflict, default or violation thereunder, except in each case for any such
conflicts, defaults or violations that is not currently having or would not have
a material adverse effect on the Company and the Company Subsidiaries, taken as
a whole.

         (b) The Company and the Company Subsidiaries hold all Company Permits.
The Company Permits are in full force and effect, have not been violated in any
respect that is currently having or would have a material adverse effect on the
Company and the Company Subsidiaries, taken as a whole and, to the knowledge of
the Company, no suspension, revocation or cancellation thereof has been
threatened and there is no action, proceeding or investigation pending or,
threatened regarding suspension, revocation or cancellation of any Company
Permits, except where the suspension, revocation or cancellation of such Company
Permits would not have a material adverse effect on the Company and the Company
Subsidiaries, taken as a whole.

         Section 3.9 SEC Filings; Financial Statements.

         (a) The Company has timely filed and made available to Parent all
Company SEC Documents. The Company SEC Documents (i) at the time filed, complied
in all material respects with the applicable requirements of the Securities Act
and the Exchange Act, as the case may be, and (ii) did not at the time they were
filed (or if amended or superseded by a filing prior to the date of this
Agreement, then on the date of such filing) contain any untrue statement of a
material fact or omit to state a material fact required to be stated in such
Company SEC Documents or necessary in order to make the statements in such
Company SEC Documents, in light of the circumstances under which they were made,
not misleading. No Company Subsidiary is required to file any forms, reports,
schedules, statements or other documents with the SEC.

         (b) Each of the consolidated financial statements (including, in each
case, any related notes), contained in the Company SEC Documents, including any
Company SEC Documents filed after the date of this Agreement until the Closing,
complied, as of its respective date, in all material respects with all
applicable accounting requirements and the published rules and regulations of
the SEC with respect thereto, was prepared in accordance with GAAP (except as
may be indicated in the notes thereto) applied on a consistent basis throughout
the periods involved and fairly presented the consolidated financial position of
the Company and its Subsidiaries as at the respective dates and the consolidated
results of its operations and cash flows for the periods indicated, except that
the unaudited interim financial



                                       18
<PAGE>   23
statements were or are subject to normal and recurring year-end adjustments
which were not or are not expected to be material in amount.

         Section 3.10 Absence of Certain Changes or Events. Since the Balance
Sheet Date, the Company has conducted its business in the ordinary course
consistent with past practice and, since such date, there has not occurred: (i)
any change, development, event or other circumstance, situation or state of
affairs that has had or may reasonably be expected to have a material adverse
effect on the Company and the Company Subsidiaries, taken as a whole; (ii) any
damage to, destruction or loss of any asset of the Company or any Company
Subsidiary (whether or not covered by insurance) that could reasonably be
expected to have a material adverse effect on the Company and the Company
Subsidiaries, taken as a whole; (iii) any material change by the Company in its
accounting methods, principles or practices; (iv) any material revaluation by
the Company of any of its assets, including, without limitation, writing down
the value of inventory or writing off notes or accounts receivable other than in
the ordinary course of business consistent with past practice; (v) any sale of a
material amount of assets (tangible or intangible) of the Company; or (vi) any
other action or event that would have required the consent of Parent pursuant to
Section 5.1 had such action or event occurred after the date of this Agreement.

         Section 3.11 No Undisclosed Liabilities. Except as disclosed in the
Company SEC Documents, neither the Company nor any Company Subsidiary has any
liabilities (absolute, accrued, contingent or otherwise), except liabilities (a)
adequately provided for in the Balance Sheet, (b) incurred in the ordinary
course of business consistent with past practice and not required under GAAP to
be reflected in the Balance Sheet, (c) incurred since the Balance Sheet Date in
the ordinary course of business consistent with past practice, (d) incurred in
connection with this Agreement or (e) which would not have a material adverse
effect on the Company and the Company Subsidiaries, taken as a whole.

         Section 3.12 Absence of Litigation. There are no claims, actions,
suits, proceedings or investigations (i) pending against the Company or any
Company Subsidiary or any properties or assets of the Company or any Company
Subsidiary or (ii) to the knowledge of the Company, threatened against the
Company or any Company Subsidiary, or any properties or assets of the Company or
any Company Subsidiary, which may be reasonably expected to have a material
adverse effect on the Company and the Company Subsidiaries, taken as a whole. To
the knowledge of the Company, there are no claims, actions, suits, proceedings
or investigations against the Major Shareholder that relate to the business,
properties or


                                       19
<PAGE>   24
assets of the Company or any Company Subsidiary or that could result in any
liability to the Company or any Company Subsidiary.

         Section 3.13 Employee Benefit Plans, Options and Employment Agreements.

         (a) Section 3.13(a) of the Disclosure Schedule lists all employee
benefit plans of the Company, the Company Subsidiaries or any ERISA Affiliate,
whether or not incorporated, that together with the Company would be deemed a
single employer within the meaning of Section 4001(b) of ERISA, including,
without limitation, any employment agreements or any pension, retirement,
profit-sharing, bonus, stock option, incentive, deferred compensation,
severance, termination pay, welfare or other similar plan, contract, agreement,
arrangement or practice in which one or more employees (including, without
limitation, former employees or beneficiaries of employees or former employees)
of the Company or a Company Subsidiary participates or is eligible to
participate. For these purposes, such Plans shall include, without limitation,
any employee benefit plan (as such term is described in Section 3(3) of ERISA,
or any plan, practice or arrangement that constitutes a "fringe benefit" plan,
vacation plan or policy, sick leave program, medical, disability or life
insurance plan (including, without limitation, those employment or other
agreements that contain "golden parachute" provisions). Neither the Company nor
any Company Subsidiary has established or maintains any plan, program or
arrangement to provide post-retirement medical benefits to any employee, former
employee or beneficiary of any employee or former employee, other than coverage
mandated by applicable law. Each Plan has been administered in material
compliance with its terms and is in compliance with ERISA and the regulations
promulgated thereunder (to the extent applicable), as well as with all other
applicable federal, state and local statutes and regulations.

         (b) Each Qualified Plan has been determined by the IRS to be so
qualified and the Company is not aware of any fact or circumstance which could
adversely effect such qualified status. All reports and other documents required
by law or contract to be filed with any Governmental Entity or distributed to
plan participants or beneficiaries have been timely filed or distributed. Copies
of the Plans and any amendments or trusts related thereto, Form 5500 (including
financial audits and schedules thereto as required by law) for the immediately
preceding three years, summary plan descriptions, and the most recent
determination letters or determination letter requests have been made available
to Parent. Neither the Company nor any Company Subsidiary nor any Plan has
engaged in any transaction prohibited under the provisions of Section 4975 of
the Code or Section 406 of ERISA. No Plan has incurred an accumulated funding
deficiency, as defined in



                                       20
<PAGE>   25
Section 412(a) of the Code and Section 302 of ERISA, and neither the Company nor
any Company Subsidiary has incurred any resulting liability for excise tax under
Sections 4975 or 4976 of the Code or penalty pursuant to Sections 409 or 502(i)
of ERISA due to the IRS or the PBGC. There has been no termination, partial
termination or discontinuance of contributions to any Qualified Plan without
notice to and approval by the IRS. No Title IV Plan is or has been maintained by
the Company or any ERISA Affiliate. There have been no "reportable events" (as
such phrase is defined in Section 4043 of ERISA) with respect to any Qualified
Plan. The Company and its ERISA Affiliates do not have and never have had any
obligation to contribute to or other liability with respect to any
"multi-employer plan" (as such term is defined in Section 4001(a)(3) of ERISA).

         (c) Section 3.13(c) of the Disclosure Schedule sets forth a true,
complete and correct list of (i) all employment or consulting agreements with
employees of the Company or any Company Subsidiary obligating the Company or any
Company Subsidiary to make annual cash payments in an amount exceeding $100,000;
(ii) all employees of the Company or any Company Subsidiary who have executed a
non-competition agreement with the Company or any of its Subsidiaries; (iii) all
Severance Agreements, programs and policies of the Company or any Company
Subsidiary with or relating to its employees; and (iv) all plans, programs,
agreements and other arrangements of the Company or any Company Subsidiary with
or relating to its respective employees which contain change in control
provisions. True, complete and correct copies of each of the foregoing
agreements have been made available to Parent.

         (d) No liability under Title IV or Section 302 of ERISA has been
incurred by the Company or any ERISA Affiliate that has not been satisfied in
full, and no condition exists that presents a material risk to the Company or
any ERISA Affiliate of incurring any such liability, other than liability for
premiums due the PBGC (which premiums have been paid when due).

         (e) All contributions required to be made with respect to any Plan on
or prior to the Effective Time have been timely made or are reflected on the
Balance Sheet. There are no pending or, to the Company's knowledge, threatened
or anticipated claims by or on behalf of any Plan, by any employee or
beneficiary covered under any such Plan, or otherwise involving any such Plan
(other than routine claims for benefits).

         (f) The consummation of the Merger or the other Transactions will not,
either alone or in combination with another event, (i) entitle any current or
former employee or officer of the Company or any Company Subsidiary to sever-


                                       21
<PAGE>   26
ance pay, unemployment compensation or any other payment, except as expressly
provided in this Agreement, or (ii) accelerate the time of payment or vesting,
or increase the amount of compensation due any such employee or officer.

         (g) There is no contract, agreement, plan or arrangement, including
but not limited to the provisions of this Agreement, covering any employee or
former employee of the Company or any Company Subsidiary that, individually or
collectively, could give rise to the payment of any amount that would not be
deductible pursuant to Sections 280G or 162(m) of the Code.

         Section 3.14 Labor Matters.

         (a) The Company and its Subsidiaries are in compliance with all
applicable laws respecting employment and employment practices, terms and
conditions of employment and wages and hours, and are not engaged in any unfair
labor practices;

         (b) There are no controversies pending or, to the knowledge of the
Company or any of its Subsidiaries, threatened, between the Company or any of
its Subsidiaries and any of their respective employees, consultants or
independent contractors, which controversies have had or may reasonably be
expected to have a material adverse effect on the Company and the Company
Subsidiaries, taken as a whole;

         (c) Neither the Company nor any Company Subsidiary is a party to any
collective bargaining agreement or other labor union contract applicable to
Persons employed by the Company or any Company Subsidiary, nor does the Company
or any Company Subsidiary know of any activities or proceedings of any labor
union to organize any such employees;

         (d) The Company has no knowledge of any labor disputes, strikes,
slowdowns, work stoppages, lockouts, or threats thereof, by or with respect to
any employees of, or consultants or independent contractors to, the Company; and

         (e) There are no labor disputes, strikes, slowdowns, work stop pages,
lockouts, or threats thereof, by or with respect to any employees of, or
consultants or independent contractors to, any Company Subsidiary, except such
disputes, strikes, slowdowns, work stoppages, lockouts, or threats thereof that
would not have a material adverse effect on the Company and the Company
Subsidiaries taken as a whole.



                                       22
<PAGE>   27
         Section 3.15 Properties; Encumbrances. The Company and each Company
Subsidiary has good, valid and marketable title to, or a valid leasehold
interest in, all the properties and assets that it purports to own or lease
(real, personal and mixed, tangible and intangible), including, without
limitation, all the properties and assets reflected in the Balance Sheet (except
for personal property sold since the Balance Sheet Date in the ordinary course
of business consistent with past practice), except as would not have a material
adverse effect on the Company and the Company Subsidiaries, taken as a whole.
All properties and assets reflected in the Balance Sheet are free and clear of
all Liens, except for Liens reflected on the Balance Sheet and Liens for current
taxes not yet due and other Liens that do not materially detract from the value
or impair the use of the property or assets subject thereto.

         Section 3.16 Taxes.

         (a) The Company and each Company Subsidiary has filed with the
appropriate taxing authorities all Tax Returns required to be filed by them,
except where the failure to file such Tax Returns would not have a material
adverse effect on the Company and the Company Subsidiaries, taken as a whole.
All Taxes due and owing by the Company and the Company Subsidiaries have been
paid or adequately reserved for, except to the extent any failure to pay or
reserve would not have a material adverse effect on the Company and the Company
Subsidiaries, taken as a whole, or except to the extent such Taxes are being
contested in good faith by appropriate proceedings (to the extent that any such
proceedings are required). There are no Tax Liens on any assets of the Company
or any Company Subsidiary other than Liens relating to Taxes not yet due and
payable. Neither the Company nor any Company Subsidiary has granted any waiver
of any statute of limitations with respect to, or any extension of a period for
the assessment of, any Tax. The accruals and reserves for Taxes (including
deferred taxes) reflected in the Balance Sheet are in all material respects
adequate to cover all Taxes accruable through the date thereof (including
interest and penalties, if any, thereon and Taxes being contested) in accordance
with GAAP applied on a consistent basis with the Balance Sheet.

         (b) Neither the Company nor any Company Subsidiary is, or has been, a
United States real property holding corporation (as defined in Section 897(c)(2)
of the Code) during the applicable period specified in Section 897(c)(1)(A)(ii)
of the Code.

         (c) The Company and each Company Subsidiary has withheld with respect
to its employees all federal and state Taxes required to be withheld, except to
the extent any failure to withhold would not have a material adverse effect



                                       23
<PAGE>   28
on the Company and the Company Subsidiaries, taken as a whole. Neither the
Company nor any Company Subsidiary has been delinquent in the payment of any
Tax, except to the extent any failure to pay such Tax would not have a material
adverse effect on the Company and the Company Subsidiaries, taken as a whole.
Neither the Company nor any Company Subsidiary has received any written notice
of any Tax deficiency outstanding, proposed or assessed against the Company or
any Company Subsidiary. Neither the Company nor any of its Subsidiaries has
received any written notice of any audit examination, deficiency, refund
litigation, proposed adjustment or matter in controversy with respect to any Tax
Return of the Company or any of its Subsidiaries. Neither the Company nor any
Company Subsidiary has filed any consent agreement under Section 341(f) of the
Code or agreed to have Section 341(f)(2) of the Code apply to any disposition of
a subsection (f) asset (as defined in Section 341(f)(4) of the Code) owned by
the Company. Neither the Company nor any Company Subsidiary is a party to or
bound by any tax indemnity, tax sharing or tax allocation agreements. Except for
the group of which the Company and its Subsidiaries are now currently members,
neither the Company nor any of its Subsidiaries has ever been a member of an
affiliated group of corporations within the meaning of Section 1504 of the Code,
or any similar affiliated, consolidated, combined, unitary or similar group for
tax purposes under state, local or foreign law, or has any liability for Taxes
of any Person (other than the Company and its Subsidiaries) under Treasury
Regulation Section 1.1502-6 or any similar provision of state, local or foreign
law as a transferee or successor, by contract or otherwise. Neither the Company
nor any Company Subsidiary has or will have any liability for Taxes for any
taxable period or portion thereof ending on or before the Closing Date
(including any liability for Taxes of the Major Shareholder or any past or
present Subsidiary of the Major Shareholder under Treasury Regulation Section
1.1502-6 or any similar provision of state, local or foreign law), other than
Taxes of the Company or any Company Subsidiary for the taxable periods beginning
on or after January 1, 1999 and ending on or before the Closing Date to the
extent that such Taxes will be included in accordance with GAAP in the reserve
for Taxes reflected in the financial statements of the Company and the Company
Subsidiaries which include such periods. Neither the Company nor any Company
Subsidiary has agreed to make nor is it required to make any material adjustment
under Section 481(a) of the Code by reason of a change in accounting method or
otherwise. Neither the Company nor any Company Subsidiary has constituted either
a "distributing corporation" or a "controlled corporation" (within the meaning
of Section 355(a)(1)(A) of the Code) in a distribution of stock qualifying for
tax-free treatment under Section 355(a) of the Code, either (i) in the two years
prior to the date of this Agreement or (ii) in a distribution which could
otherwise constitute part of a "plan" or "series of related transactions"
(within the meaning of Section 355(e) of the Code) in conjunction with the Offer
or the Merger.


                                       24
<PAGE>   29
         (d) As soon as practicable after the public announcement of the
execution of this Agreement, the Company will provide Parent with written
schedules of (i) the taxable years of the Company for which the statute of
limitations with respect to Taxes have not expired, (ii) with respect to Taxes,
those years for which examinations have been completed, those years for which
examinations are presently being conducted, those years for which examinations
have not yet been initiated and those years for which required Tax Returns have
not yet been filed, (iii) all elections with respect to Taxes affecting the
Company as of the date hereof, (iv) the Company's basis in each Company
Subsidiary, (v) the earnings and profits (including any adjustment required by
Section 1503(e) of the Code) for each Company Subsidiary, and (vi) the foreign
countries in which the Company or its Subsidiaries has or has had a permanent
establishment, as defined in any applicable Tax treaty or convention between the
United States and such foreign country.

         Section 3.17 Environmental Matters.

         (a) The Company and each Company Subsidiary is in full compliance with
all applicable Environmental Laws except where the failure to be in compliance
with such Environmental Laws would not have a material adverse effect on the
Company and its Subsidiaries taken as a whole; neither the Company nor any of
its Subsidiaries has received any communication from a Governmental Entity,
citizens group, employee or other Person that alleges that the Company or any
Company Subsidiary is not in such full compliance; and there are no
circumstances that may prevent or interfere with such full compliance in the
future, except where the failure to be in full compliance would not have a
material adverse effect on the Company and its Subsidiaries taken as a whole.

         (b) There is no Environmental Claim pending against the Company or any
of its Subsidiaries or, to the Company's knowledge, threatened against any
Person whose liability for any Environmental Claim the Company or any Company
Subsidiary has or may have retained or assumed either contractually or by
operation of law.

         (c) To the knowledge of the Company, there are no past or present
actions, activities, circumstances, conditions, events or incidents, including
the Release, emission, discharge or disposal of any Materials of Environmental
Concern, that could reasonably be expected to constitute the basis for an
Environmental Claim against the Company or any Company Subsidiary or against
any Person whose liability for any Environmental Claim the Company or any
Company


                                       25
<PAGE>   30
Subsidiary has or may have retained or assumed either contractually or by
operation of law.

         (d) The Company and its Subsidiaries have delivered or otherwise made
available for inspection to Parent true, complete and correct copies of any
reports, studies, analyses, tests or monitoring possessed by the Company or its
Subsidiaries pertaining to Materials of Environmental Concern in, on, beneath or
adjacent to any property currently or formerly owned, operated or leased by the
Company or its Subsidiaries or regarding the Company's or its Subsidiaries'
compliance with applicable Environmental Laws.

         Section 3.18 Intellectual Property.

         (a) The Company or its Subsidiaries owns, or is licensed or otherwise
possesses legally enforceable rights to use, all Company Intellectual Property
Rights. Set forth in Section 3.18(a) of the Disclosure Schedule is a list of (i)
all Company-owned patent applications and issued patents, trademark applications
and registrations, material unregistered trademarks and registered copyrights
and (ii) all Intellectual Property of third parties used in or with the
Company's Products or services.

         (b) Either the Company or one of its Subsidiaries is the sole and
exclusive owner of all right, title and interest in and to (free and clear of
any Liens), or is the exclusive or non-exclusive licensee of, the Company
Intellectual Property Rights, and, in the case of Company Intellectual Property
Rights owned by the Company or any Company Subsidiary, has sole and exclusive
rights (and is not contractually obligated to pay any compensation to any third
party in respect thereof) to the use thereof and the material covered thereby.
Major Shareholder has no rights in or to any of the Company Intellectual
Property Rights. No claims with respect to the Company Intellectual Property
Rights have been asserted or are, to the Company's knowledge, threatened by any
Person (i) to the effect that the manufacture, sale, licensing or use of any of
the Products or services of the Company or any Company Subsidiary as now
manufactured, sold or licensed or used or proposed for manufacture, use, sale or
licensing by the Company or any Company Subsidiary infringes on any intellectual
property or other proprietary rights of any third party, (ii) against the use by
the Company or any Company Subsidiary of any Trademarks, Trade Secrets,
Copyrights, Patents, technology, or know-how or applications used in the
business of the Company and its Subsidiaries as currently conducted or as
presently proposed to be conducted, or (iii) challenging the ownership or use by
the Company or any Company Subsidiary or the validity of any of the Company
Intellectual Property Rights. All Patents, Trademarks and Copyrights held by the




                                       26
<PAGE>   31
Company and its Subsidiaries and used in the business of the Company or its
Subsidiaries as currently conducted or as presently proposed to be conducted are
valid, subsisting, in full force and effect, and have not expired or been
cancelled or abandoned. To the knowledge of the Company, there is no
unauthorized use, infringement or misappropriation of any of the Company
Intellectual Property Rights by any third party, including any employee or
former employee of the Company or any Company Subsidiary. No Company
Intellectual Property Right or Product or service of the Company or any Company
Subsidiary is subject to any outstanding decree, order, judgment or stipulation
restricting in any manner the use, sale or licensing thereof by the Company or
any of its Subsidiaries. Neither the Company nor any of its Subsidiaries has
entered into any agreement under which the Company or its Subsidiaries is
restricted from using or licensing any Company Intellectual Property Rights or
selling or otherwise distributing any of its Products or services.

            (c) The consummation of the Transactions to which the Company is a
party will not result in any loss or impairment of the Company's, or any Company
Subsidiary's ownership of or right to use any of the material Company
Intellectual Property Rights, nor require the consent of any Governmental Entity
or third party with respect to any of the material Company Intellectual Property
Rights.

            (d) All personnel, including employees, agents, consultants and
contractors, who have contributed to or participated in the conception and
development of any part of the Company Intellectual Property Rights on behalf
of the Company have executed nondisclosure agreements that adequately protect
the Company's proprietary interests in the Company Intellectual Property Rights
and either (i) have been a party to a "work-for-hire" arrangement or agreements
with the Company to the extent permitted by applicable national and state law
that has accorded the Company full, effective, exclusive and original ownership
of all tangible and intangible property thereby arising, or (ii) have executed
appropriate instruments of assignment in favor of the Company as assignee that
have conveyed to the Company effective and exclusive ownership of all tangible
and intangible property thereby arising. No current or former partner, director,
officer, or employee of the Company (or any predecessor in interest) will, after
giving effect to the transactions contemplated herein, own or retain any rights
in or to any of the Company Intellectual Property Rights.

            Section 3.19 Insurance. All fire and casualty, general liability,
business interruption, product liability, sprinkler and water damage insurance
policies and other forms of insurance maintained by the Company or any Company
Subsidiary are with reputable insurance carriers, provide adequate coverage for
all normal risks incident to the business of the Company and its Subsidiaries
and their


                                       27
<PAGE>   32
respective properties and assets and are in character and amount and with such
deductibles and retained amounts as generally carried by Persons engaged in
similar businesses and subject to the same or similar perils or hazards.

            Section 3.20 Restrictions on Business Activities. Except for this
Agreement, to the Company's knowledge, there is no agreement, judgement,
injunction, order or decree binding upon the Company or any Company Subsidiary
which has or could reasonably be expected to have the effect of prohibiting or
impairing any business practice of the Company or any Company Subsidiary,
acquisition of property by the Company or any Company Subsidiary or the conduct
of business by the Company or any Company Subsidiary as currently conducted or
as proposed to be conducted by the Company.

            Section 3.21 Information in Schedule 14D-9. The information supplied
by the Company expressly for inclusion in the Offer Documents and the Schedule
14D-9 will not contain any untrue statement of a material fact or omit to state
any material fact required to be stated therein or necessary in order to make
the statements made therein, in the light of the circumstances under which they
were made, not misleading. The Schedule 14D-9 will comply in all material
respects with the provisions of applicable federal securities laws and, on the
date filed with the SEC and on the date first published or sent or given to the
Company's shareholders, shall not contain any untrue statement of a material
fact or omit to state any material fact required to be stated therein or
necessary in order to make the statements made therein, in the light of the
circumstances under which they were made, not misleading, except that no
representation is made by the Company with respect to statements made therein
based on information furnished by Parent, Purchaser or Major Shareholder for
inclusion in the Schedule 14D-9.

            Section 3.22 Information in Proxy Statement. The Proxy Statement, if
any, will not, at the date mailed to Company shareholders and at the time of the
meeting of Company shareholders to be held in connection with the Merger,
contain any untrue statement of a material fact or omit to state any material
fact required to be stated therein or necessary in order to make the statements
made therein, in the light of the circumstances under which they are made, not
misleading, except that no representation is made by the Company with respect to
statements made therein based on information furnished by Parent, Purchaser or
Major Shareholder for inclusion in the Proxy Statement. The Proxy Statement will
comply in all material respects with the provisions of the Exchange Act and the
rules and regulations thereunder.


                                       28
<PAGE>   33
            Section 3.23 Interested Party Transactions. Since the date of the
Company's proxy statement dated June 25, 1999, no event has occurred that would
be required to be reported as a Certain Relationship or Related Transaction,
pursuant to Item 404 of Regulation S-K promulgated by the SEC.

            Section 3.24 Change in Control Payments. Neither the Company nor any
Company Subsidiary has any plans, programs or agreements to which they are
parties, or to which they are subject, pursuant to which payments (or
acceleration of benefits) may be required upon, or may become payable directly
or indirectly as a result of, a change of control of the Company.

            Section 3.25  Year 2000 Compliance.

            (a) All of (i) the internal information technology systems used in
the business or operations of the Company and its Subsidiaries, including,
without limitation, computer hardware systems, software, applications, firmware,
equipment containing embedded microchips and other embedded systems, and (ii)
the software, hardware, firmware and other technology that constitute part of
the Products and services manufactured, marketed, licensed or sold by the
Company or any Company Subsidiary to third parties are Year 2000 Compliant and
will not be adversely affected with respect to functionality, interoperability,
connectivity, performance, reliability or volume capacity (including without
limitation the processing, storage, recall and reporting of data) by the passage
of any date, including without limitation the year change from December 31, 1999
to January 1, 2000, except where the failure to be Year 2000 Compliant or
adversely affected with respect to functionality, interoperability,
connectivity, performance, reliability or volume capacity by the passage of any
date would not have a material adverse effect on the Company and its
Subsidiaries, taken as a whole. To the Company's knowledge, Company software,
hardware, firmware and other technology that constitute part of the Products or
services manufactured, marketed, licensed or sold by the Company or any Company
Subsidiary to third parties as used in conjunction with third party software,
hardware, firmware and other technology are Year 2000 Compliant, unless
non-compliance arises solely from said third-party software, hardware, firmware
and other technology.

            (b) To the Company's knowledge, all third-party systems used in
connection with the business, Products, services or operations of the Company or
any Company Subsidiary, including, without limitation, any system belonging to
any of the Company's or its Subsidiaries' vendors, co-venturers, service
providers or customers are Year 2000 Compliant. The Company and its Subsidiaries
have received satisfactory written assurances and warranties from all of their
respective


                                       29
<PAGE>   34
vendors, co-venturers, service providers and customers that are material to the
ongoing operation of the business of the Company and its Subsidiaries that past
and future Products, software, equipment, components or systems provided by such
parties are (or in the case of future Products, will be) Year 2000 Compliant.

            (c) The Company has conducted "year 2000" audits with respect to (i)
each of the internal information technology systems used in the business,
Products, services and operations of the Company and its Subsidiaries, including
without limitation computer hardware systems, software, applications, firmware,
equipment containing embedded microchips and other embedded systems, and (ii)
all of the software, applications, hardware, firmware and other technology which
constitute part of the Products and services manufactured, marketed, performed
or sold by the Company or any of its Subsidiaries or licensed by the Company or
any of its Subsidiaries to third parties. The Company has obtained "year 2000"
certifications with respect to all material third-party systems used in
connection with the business or operations of the Company and its Subsidiaries,
including without limitation systems belonging to the vendors, co-venturers,
service providers and customers of the Company of any or its Subsidiaries. At
the request of Parent, the Company shall make available to Parent true, complete
and correct copies of all "year 2000" audits, certifications, reports and other
similar documents that have been prepared or performed by or on behalf of the
Company or any third party with respect to the systems, business, operations,
Products or services of the Company or any of its Subsidiaries.

            (d) Neither the Company nor any Company Subsidiary has provided any
representation, warranty or guarantee for any Product sold or licensed, or
service provided, by the Company or its Subsidiaries to the effect that such
Product or service (i) complies with or accounts for the fact of the year change
from December 31, 1999 to January 1, 2000, (ii) will not be adversely affected
with respect to functionality, interoperability, connectivity, performance,
reliability or volume capacity (including without limitation the processing
storage, recall and reporting of data) by the passage of any date, including
without limitation the year change from December 31, 1999 to January 1, 2000 or
(iii) is otherwise Year 2000 Compliant.

            Section 3.26 No Existing Discussions. As of the date hereof, the
Company is not engaged, directly or indirectly, in any discussions or
negotiations with any other party with respect to an Acquisition Proposal or any
other substantially similar proposal.


                                       30
<PAGE>   35
            Section 3.27 Opinion of Financial Advisor. The financial advisor of
the Company, SoundView Technology Group, Inc., has delivered to the Company an
opinion dated December 20, 1999 to the effect that as of the date of this
Agreement, the consideration to be received in the Merger by the Company's
shareholders is fair, from a financial point of view, to the shareholders of the
Company. The Company has provided a complete and correct copy of such opinion to
Parent. The Company has received the consent of such financial advisor to the
inclusion of its opinion in the Schedule 14D-9.

            Section 3.28 Brokers. No broker, finder or investment banker (other
than SoundView Technology Group, Inc., whose brokerage, finder's or other fee
will be paid by the Company) is entitled to any brokerage, finder's or other fee
or commission in connection with any of the Transactions based upon arrangements
made by or on behalf of the Company or any Company Subsidiary. The Company has
heretofore furnished to Parent a complete and correct copy of all agreements
between the Company and SoundView Technology Group, Inc. pursuant to which such
firm would be entitled to any payment relating to the transactions contemplated
hereunder.

            Section 3.29 Books and Records. The books of account, minute books,
stock record books and other records of the Company and its Subsidiaries are
complete and correct in all material aspects and have been maintained in
accordance with sound business practices and the requirements of Section
13(b)(2) of the Exchange Act, including an adequate system of internal controls.
The minute books of the Company and, to the knowledge of the Company, the minute
books of each of its Subsidiaries contain accurate and complete records of all
meetings held of, and corporate action taken by, the shareholders of the Company
or its Subsidiaries, as the case may be, the Company Board of Directors and
committees of the Company Board of Directors, the board of directors of each
Company Subsidiary and any committees thereof, as the case may be, and no
meeting of any of such shareholders, the Company Board of Directors or
committees of the Company Board of Directors or, to the knowledge of the
Company, the board of directors of any Company Subsidiary or any committees
thereof, has been held for which minutes have not been prepared and are not
contained in such minute books.


                                       31
<PAGE>   36
                                   ARTICLE IV

                         REPRESENTATIONS AND WARRANTIES
                             OF PARENT AND PURCHASER

            Parent and Purchaser represent and warrant to the Company that:

            Section 4.1 Organization. Each of Parent and Purchaser is a
corporation duly organized, validly existing and in good standing under the laws
of the jurisdiction of its incorporation and has the requisite corporate power
and authority necessary to own, lease and operate the properties it purports to
own, lease or operate and to carry on its business as it is now being conducted
or presently proposed to be conducted, except where the failure to be so
organized, existing and in good standing or to have such power and authority,
would not have a material adverse effect on Parent and its Subsidiaries.

            Section 4.2 Authority Relative to this Agreement. Each of Parent and
Purchaser has all necessary corporate power and authority to execute and deliver
this Agreement and each instrument required hereby to be executed and delivered
at the Closing by Parent and Purchaser and to perform its obligations hereunder
and to consummate the Transactions. The execution and delivery of this Agreement
and each instrument required hereby to be executed and delivered at the Closing
by Parent and Purchaser and the consummation by Parent and Purchaser of the
Merger and the Transactions have been duly and validly authorized by all
necessary corporate action on the part of Parent and Purchaser. This Agreement
has been duly and validly executed and delivered by Parent and Purchaser and,
assuming the due authorization, execution and delivery by the Company,
constitutes the legal, valid and binding obligation of each of Parent and
Purchaser, enforceable in accordance with its terms, except as such
enforceability may be limited by bankruptcy, insolvency, fraudulent conveyance,
reorganization, moratorium or other similar laws now or hereafter in effect
relating to creditors' rights and by general equitable principles (regardless of
whether enforceability is considered in a proceeding in equity or at law).

            Section 4.3  No Conflict; Required Filings and Consents.

            (a) The execution and delivery of this Agreement and each instrument
required hereby to be executed and delivered at Closing by Parent and Purchaser
do not, and the performance by Parent and Purchaser of this Agreement, and the
consummation by Parent and Purchaser of the Transactions will not, (i)


                                       32
<PAGE>   37
conflict with or violate the Parent Charter, the Parent By-Laws, the Purchaser
Charter or the Purchaser By-Laws or (ii) conflict with or violate any law, rule,
regulation, order, judgment or decree applicable to Parent or Purchaser by which
any of their respective properties is bound or affected, except in the case of
(ii) for any such conflicts, violations, breaches, defaults or other occurrences
that would not have a material adverse effect on Parent and its Subsidiaries,
taken as a whole.

            (b) The execution and delivery of this Agreement or any instrument
required hereby to be executed and delivered by Parent and Purchaser at the
Closing does not, and the performance of this Agreement by Parent and Purchaser
will not, require any consent, approval, authorization or permit of, or filing
with or notification to, any Governmental Entity, except (i) the filing of the
pre-merger notification report under the HSR Act, (ii) the filing of the
Schedule 14D-1 and the Offer Documents with the SEC, (iii) such consents,
approvals, orders, authorizations, registrations, declarations and filings as
may be required under applicable federal and state securities laws and the laws
of any foreign country, (iv) the filing and recordation of appropriate merger or
other documents as required by the DGCL and (v) such other consents, approvals,
authorizations or permits which, if not obtained or made, would not have a
material adverse effect on Parent and its Subsidiaries, taken as a whole.

            Section 4.4 Information in Offer Document. The Schedule 14D-1 and
the Offer Documents will comply in all material respects with the provisions of
applicable federal securities laws and, on the date filed with the SEC and on
the date first published or sent or given to the Company's shareholders, shall
not contain any untrue statement of a material fact or omit to state any
material fact required to be stated therein or necessary in order to make the
statements made therein, in the light of the circumstances under which they were
made, not misleading, except that no representation is made by Parent or
Purchaser with respect to information furnished by the Company expressly for
inclusion in the Offer Documents.

            Section 4.5 Information in Proxy Statement. None of the information
furnished by Parent or Purchaser expressly for inclusion in the Proxy Statement
will, at the date mailed to shareholders, contain any untrue statement of a
material fact or omit to state any material fact required to be stated therein
or necessary in order to make the statements made therein, in the light of the
circumstances under which they are made, not misleading.

            Section 4.6 Sufficient Funds. Parent has available sufficient funds
to purchase all of the Shares outstanding on a fully diluted basis at the Offer
Price and to pay all fees and expenses related to the Transactions.


                                       33
<PAGE>   38
            Section 4.7 Purchaser's Operations. Purchaser was formed solely for
the purpose of engaging in the Transactions and has not engaged in any business
activities or conducted any operations other than in connection with the
Transactions.

            Section 4.8 Brokers or Finders. No broker, finder or investment
banker (other than Broadview International LLC, whose brokerage, finder's or
other fee will be paid by Parent) is entitled to any brokerage, finder's or
other fee or commission in connection with the transactions contemplated by this
Agreement based upon arrangements made by or on behalf of Parent.


                                    ARTICLE V

                                    COVENANTS

            Section 5.1 Interim Operations of the Company. The Company covenants
and agrees that prior to the Effective Time, except (i) as expressly
contemplated by this Agreement, (ii) as set forth in Section 5.1 of the
Disclosure Schedule, or (iii) as agreed in writing by Parent, after the date
hereof:

            (a) the business of the Company and each Company Subsidiary shall be
conducted only in the usual, regular and ordinary course and substantially in
the same manner as heretofore conducted, and each of the Company and its
Subsidiaries shall use its reasonable best efforts to preserve its business
organization intact, keep available the services of its current officers and
employees and maintain its existing relations with franchisees, customers,
suppliers, creditors, business partners and others having business dealings with
it, to the end that the goodwill and ongoing business of each of them shall be
unimpaired at the Effective Time;

            (b) neither the Company nor any Company Subsidiary shall: (i) amend
its certificate of incorporation or by-laws or similar organizational documents,
(ii) issue, sell, transfer, pledge, dispose of or encumber any shares of any
class or series of its capital stock or Voting Debt, or securities convertible
into or exchangeable for, or options, warrants, calls, commitments or rights of
any kind to acquire, any shares of any class or series of its capital stock or
any Voting Debt, other than Shares reserved for issuance on the date hereof
pursuant to the exercise of Company Options outstanding on the date hereof,
(iii) declare, set aside or pay any dividend or other distribution payable in
cash, stock or property with respect to any shares of any class or series of its
capital stock; (iv) split, combine or reclassify any


                                       34
<PAGE>   39
shares of any class or series of its stock; or (v) redeem, purchase or otherwise
acquire directly or indirectly any shares of any class or series of its capital
stock, or any instrument or security which consists of or includes a right to
acquire such shares;

            (c) neither the Company nor any Company Subsidiary shall (i) incur
or modify any indebtedness or other liability, other than in the ordinary and
usual course of business and consistent with past practice and in any event not
in excess of $50,000; or (ii) modify, amend or terminate any Company Agreement
or waive, release or assign any material rights or claims, except in the
ordinary course of business and consistent with past practice;

            (d) neither the Company nor any Company Subsidiary shall: (i) incur
or assume any long-term debt, or except in the ordinary course of business,
incur or assume any short-term indebtedness in amounts not consistent with past
practice; (ii) modify the terms of any indebtedness or other liability; (iii)
assume, guarantee, endorse or otherwise become liable or responsible (whether
directly, contingently or otherwise) for the obligations of any other Person;
(iv) make any loans, advances or capital contributions to, or investments in,
any other Person (other than to or in wholly owned Subsidiaries of the Company);
or (v) enter into any material commitment or transaction (including, but not
limited to, any capital expenditure or purchase, sale or lease of assets or real
estate), except in the case of (v) in the ordinary course of business and in any
event not in excess of $1,000,000;

            (e) neither the Company nor any Company Subsidiary shall transfer,
lease, license, sell, mortgage, pledge, dispose of, or encumber any assets other
than in the ordinary and usual course of business and consistent with past
practice; or

            (f) except as otherwise specifically provided in this Agreement,
make any change in the compensation payable or to become payable to any of its
officers, directors, employees, agents or consultants (other than normal
recurring increases in wages to employees who are not officers or directors or
Affiliates in the ordinary course of business consistent with past practice) or
to Persons providing management services, or enter into or amend any employment,
severance, consulting, termination or other agreement or employee benefit plan
or make any loans to any of its officers, directors, employees, Affiliates,
agents or consultants or make any change in its existing borrowing or lending
arrangements for or on behalf of any of such Persons pursuant to an employee
benefit plan or otherwise;

            (g) except as otherwise specifically contemplated by this Agreement,
pay or make any accrual or arrangement for payment of any pension, retire-


                                       35
<PAGE>   40
ment allowance or other employee benefit pursuant to any existing plan,
agreement or arrangement to any officer, director, employee or Affiliate or pay
or agree to pay or make any accrual or arrangement for payment to any officers,
directors, employees or Affiliates of the Company of any amount relating to
unused vacation days, except payments and accruals made in the ordinary course
of business consistent with past practice; adopt or pay, grant, issue,
accelerate or accrue salary or other payments or benefits pursuant to any
pension, profit-sharing, bonus, extra compensation, incentive, deferred
compensation, stock purchase, stock option, stock appreciation right, group
insurance, severance pay, retirement or other employee benefit plan, agreement
or arrangement, or any employment or consulting agreement with or for the
benefit of any director, officer, employee, agent or consultant, whether past or
present; or amend in any material respect any such existing plan, agreement or
arrangement in a manner inconsistent with the foregoing;

            (h) neither the Company nor any Company Subsidiary shall permit any
insurance policy naming it as a beneficiary or a loss payable payee to be
cancelled or terminated without notice to Parent, except policies providing
coverage for losses not in excess of $50,000;

            (i) neither the Company nor any Company Subsidiary shall enter into
any contract or transaction relating to the purchase of assets other than in the
ordinary course of business consistent with past practice and in no such case
for assets in excess of $50,000;

            (j) neither the Company nor any Company Subsidiary shall pay,
repurchase, discharge or satisfy any of its claims, liabilities or obligations
(absolute, accrued, asserted or unasserted, contingent or otherwise), other than
the payment, discharge or satisfaction in the ordinary course of business and
consistent with past practice to any Person who is not an Affiliate of the
Company, of claims, liabilities or obligations reflected or reserved against in,
or contemplated by, the Financial Statements;

            (k) neither the Company nor any Company Subsidiary will adopt a plan
of complete or partial liquidation, dissolution, merger, consolidation,
restructuring, recapitalization or other reorganization of the Company or any
Company Subsidiary (other than the Merger);

            (l) neither the Company nor any Company Subsidiary will (i) change
any of the accounting methods used by it unless required by GAAP or (ii) make
any material election relating to Taxes, change any material election relating
to Taxes already made, adopt any material accounting method relating to Taxes,
change


                                       36
<PAGE>   41
any material accounting method relating to Taxes unless required by GAAP, enter
into any closing agreement relating to Taxes, settle any claim or assessment
relating to Taxes or consent to any claim or assessment relating to Taxes or any
waiver of the statute of limitations for any such claim or assessment;

            (m) neither the Company nor any Company Subsidiary will take, or
agree to commit to take, any action that would or is reasonably likely to result
in any of the conditions to the Offer set forth in Annex A or any of the
conditions to the Merger set forth in Article VI not being satisfied, or would
make any representation or warranty of the Company contained herein inaccurate
in any respect at, or as of any time prior to, the Effective Time, or that would
impair the ability of the Company, Parent, Purchaser or the holders of Shares
to consummate the Offer or the Merger in accordance with the terms hereof or
materially delay such consummation; and

            (n) neither the Company nor any Company Subsidiary will enter into
an agreement, contract, commitment or arrangement to do any of the foregoing, or
to authorize, recommend, propose or announce an intention to do any of the
foregoing.

            Section 5.2 Access; Confidentiality. The Company shall (and shall
cause each Company Subsidiary to) afford to the officers, employees,
accountants, counsel, financing sources and other representatives of Parent,
full access upon prior notice during normal business hours throughout the period
prior to the Appointment Date to all its properties, books, contracts,
commitments and records and, during such period, the Company shall (and shall
cause each Company Subsidiary to) furnish promptly to Parent (a) a copy of each
report, schedule, registration statement and other document filed or received by
it during such period pursuant to the requirements of federal securities laws
and (b) all other information concerning its business, properties and personnel
as Parent may reasonably request. After the Appointment Date, the Company shall
provide Parent and such Persons as Parent shall designate with all such
information, at any time as Parent shall request. Until the Appointment Date,
unless otherwise required by law or in order to comply with disclosure
requirements applicable to the Offer Documents or the Proxy Statement, each
party agrees that it (and its Subsidiaries and its and their respective
representatives) shall hold in confidence all non-public information acquired
in accordance with the provisions of the Confidentiality Agreement.


                                       37
<PAGE>   42
            Section 5.3  Reasonable Best Efforts.

            (a) Prior to the Closing, upon the terms and subject to the
conditions of this Agreement, Parent, Purchaser and the Company agree to use
their respective reasonable best efforts to take, or cause to be taken, all
actions, and to do, or cause to be done, all things necessary, proper or
advisable (subject to any applicable laws) to consummate and make effective the
Merger and the other Transactions as promptly as practicable including, but not
limited to, (i) the preparation and filing of all forms, registrations and
notices required to be filed to consummate the Merger and the other Transactions
and the taking of such actions as are necessary to obtain any requisite
approvals, consents, orders, exemptions or waivers by any third party or
Governmental Entity, and (ii) the satisfaction of the other parties' conditions
to Closing. In addition, no party hereto shall take any action after the date
hereof that would reasonably be expected to materially delay the obtaining of,
or result in not obtaining, any permission, approval or consent from any
Governmental Entity necessary to be obtained prior to Closing. Notwithstanding
the foregoing, or any other covenant herein contained, in connection with the
receipt of any necessary approvals under the HSR Act, neither the Company nor
any Company Subsidiary shall be entitled to divest or hold separate or otherwise
take or commit to take any action that limits Parent's or Purchaser's freedom of
action with respect of, or their ability to retain, the Company or any Company
Subsidiary or any material portions thereof or any of the businesses, product
lines, properties or assets of the Company or any Company Subsidiary, without
Parent's prior written consent.

            (b) Prior to the Closing, each party shall promptly consult with the
other parties hereto with respect to, provide any necessary information with
respect to, and provide the other parties (or their respective counsel) with
copies of, all filings made by such party with any Governmental Entity or any
other information supplied by such party to a Governmental Entity in connection
with this Agreement, the Merger and the other Transactions. Each party hereto
shall promptly inform the other of any communication from any Governmental
Entity regarding any of the Transactions. If any party hereto or Affiliate
thereof receives a request for additional information or documentary material
from any such Governmental Entity with respect to any of the Transactions, then
such party shall endeavor in good faith to make, or cause to be made, as soon as
reasonably practicable and after consultation with the other parties, an
appropriate response in compliance with such request. To the extent that
transfers, amendments or modifications of permits (including environmental
permits) are required as a result of the execution of this Agreement or
consummation of any of the Transactions, the Company shall use its reasonable
best efforts to effect such transfers, amendments or modifications.


                                       38
<PAGE>   43
            (c) The Company and Parent shall file as soon as practicable
notifications under the HSR Act and respond as promptly as practicable to any
inquiries received from the United States Federal Trade Commission and the
Antitrust Division of the United States Department of Justice for additional
information or documentation and respond as promptly as practicable to all
inquiries and requests received from any State Attorney General or other
Governmental Entity in connection with antitrust matters. Concurrently with the
filing of notifications under the HSR Act or as soon thereafter as practicable,
the Company and Parent shall each request early termination of the HSR Act
waiting period.

            (d) Notwithstanding the foregoing, nothing in this Agreement shall
be deemed to require Parent, Purchaser or the Company to commence any litigation
against any entity in order to facilitate the consummation of any of the
Transactions or to defend against any litigation brought by any Governmental
Entity seeking to prevent the consummation of any of the Transactions.

            (e) Subject to compliance with applicable law, from the date hereof
until the Effective Time, the Company shall confer on a regular and frequent
basis with one or more representatives of the Parent to report operational
matters that are material and the general status of ongoing operations.

            Section 5.4 Employee Benefits. (a) Parent and Purchaser agree that,
as soon as reasonably practicable following the Effective Time and for a
three-year period following the Effective Time, the Surviving Corporation and
its Subsidiaries and successors shall provide to the Retained Employees employee
plans and programs that provide benefits that are no less favorable in the
aggregate than those provided to employees of Parent generally during such time.
Except as otherwise provided in Section 5.4(c) hereof, until such time as the
Retained Employees are provided with employee plans and programs in accordance
with the preceding sentence, Parent shall cause the Surviving Corporation and
its Subsidiaries to provide the Retained Employees with the employee plans and
programs provided to such employees on the date hereof. With respect to such
benefits, service accrued by such Retained Employees during employment with the
Company and its Subsidiaries prior to the Effective Time shall be recognized for
all purposes, except to the extent necessary to prevent duplication of benefits.

            (b) The Company and each Company Subsidiary shall take all necessary
and appropriate actions so that, as of the Effective Time, (i) only employees
of the Company and Company Subsidiaries participate in any Plan (including any
necessary action so that no current or former employee of Major Shareholder
shall participate in any Plan following the Effective Time (except to the extent
any


                                       39
<PAGE>   44
such employee of Major Shareholder is employed by the Company or a Company
Subsidiary as of the Effective Time)) and (ii) any cost-sharing, employee
pooling or other agreement or arrangement involving any Plan and any current or
former employee of Major Shareholder is terminated. The Company agrees to inform
Parent with respect to the details of any action required by the preceding
sentence and to consult with Parent with respect to such actions prior to their
consummation.

            (c) The Company shall take all necessary and appropriate actions to
terminate, prior to the Effective Time, the Softworks Retirement 401(k) Plan.

            Section 5.5  No Solicitation of Competing Transaction.

            (a) Neither the Company nor any Company Subsidiary or Affiliate of
the Company shall (and the Company shall cause the officers, directors,
employees, representatives and agents of the Company, each Company Subsidiary
and each Affiliate of the Company, including, but not limited to, investment
bankers, attorneys and accountants, not to), (i) directly or indirectly,
encourage, solicit or facilitate any inquiries or proposals that constitute, or
could reasonably be expected to lead to, an Acquisition Proposal or (ii)
participate in or initiate discussions or negotiations concerning, or provide
any information to, any Person or group (other than Parent, any of its
Affiliates or representatives) relating to, an Acquisition Proposal; provided,
however, that if, at any time prior to the time of acceptance of Shares for
payment pursuant to the Offer, the Company Board of Directors determines in good
faith, after consultation with outside counsel, that it is necessary to do so in
order to comply with its fiduciary duties to the Company's shareholders under
applicable law, the Company may, in response to a Superior Proposal that was not
solicited by it or that did not otherwise result from a breach of this Section
5.5(a), and subject to providing prior written notice of its decision to take
such action to Parent and compliance with Section 5.5(c), (x) furnish
information with respect to the Company and any Company Subsidiary to any Person
making a Superior Proposal pursuant to a confidentiality agreement containing
terms no less favorable to the Company than the Confidentiality Agreement and
(y) participate in discussions or negotiations regarding the Superior Proposal.

            (b) Except as set forth below in this subsection (b), neither the
Company Board of Directors nor any committee thereof shall (i) withdraw or
modify, or propose to withdraw or modify, in a manner adverse to Parent or
Purchaser, the approval or recommendation by the Company Board of Directors or
any committee thereof of the Offer, this Agreement or the Merger, (ii) approve
or recommend or propose to approve or recommend, any Acquisition Proposal or
(iii) enter into a letter of intent, agreement in principle, acquisition
agreement or any


                                       40
<PAGE>   45
other agreement with respect to any Acquisition Proposal. Notwithstanding the
foregoing, prior to the time of acceptance for payment of Shares pursuant to the
Offer, in response to a Superior Proposal that was not solicited by the Company
and that did not otherwise result from a breach of Section 5.5(a), the Company
Board of Directors may (subject to this sentence and the provisions of Section
7.1) terminate this Agreement but only after the seventh business day following
Parent's receipt of written notice from the Company advising Parent that the
Company Board of Directors has received a Superior Proposal that it intends to
accept, specifying the material terms and conditions of such Superior Proposal,
identifying the Person making such Superior Proposal, but only if the Company
shall have first caused its financial and legal advisors to negotiate with
Parent to make such adjustments in the terms and conditions of this Agreement as
would enable the Company to proceed with the transactions contemplated herein on
such adjusted terms; provided, however, that no such termination shall be
effective until the Company makes payment to Parent of funds as required by
Section 9.1(b).

            (c) The Company agrees that as of the date hereof, it, its
Subsidiaries and Affiliates (and their respective officers, directors,
employees, representatives and agents) shall immediately cease and cause to be
terminated any existing activities, discussions or negotiations with any Person
(other than Parent, Purchaser or their respective representatives) conducted
heretofore with respect to any Acquisition Proposal. The Company shall notify
Parent immediately after receipt by the Company (or its advisors) of any
Acquisition Proposal or any request for nonpublic information in connection with
an Acquisition Proposal or for access to the properties, books or records of the
Company or any Company Subsidiary by any Person that informs the Company that it
is considering making, or has made, an Acquisition Proposal. Such notice to
Parent shall be made orally and in writing and shall indicate in reasonable
detail the identity of the offeror and the terms and conditions of such
proposal, inquiry or contact. The Company shall keep Parent informed of all
material developments and the status of any Acquisition Proposal, any
negotiations or discussions with respect to any Acquisition Proposal or any
request for nonpublic information in connection with any Acquisition Proposal or
for access to the properties, books or records of the Company or any Company
Subsidiary by any Person that is considering making, or has made, an Acquisition
Proposal. The Company shall provide Parent with copies of all documents received
from or delivered or sent to any Person that is considering making or has made
an Acquisition Proposal.

            (d) Nothing contained in this Section 5.5 or any other provision
hereof shall prohibit the Company or the Company Board of Directors from (i)
taking and disclosing to the Company's shareholders a position with respect to a


                                       41
<PAGE>   46
tender or exchange offer by a third party pursuant to Rules 14d-9 and 14e-2
promulgated under the Exchange Act, or (ii) making such disclosure to the
Company's shareholders as, in the good faith judgment of the Company Board of
Directors, after receiving advice from outside counsel, is required under
applicable law, provided that the Company may not, except as permitted by
Section 5.5(b), withdraw or modify, or propose to withdraw or modify, its
position with respect to the Offer or the Merger or approve or recommend, or
propose to approve or recommend, any Acquisition Proposal, or enter into any
agreement with respect to any Acquisition Proposal.

            Section 5.6 Transfer of Major Shareholder's Shares. The Company
hereby waives any rights the Company may have under any agreement or otherwise
to object to the transfer to Purchaser or Parent of any or all Shares held by
the Major Shareholder and hereby covenants not to consent to the transfer of any
Shares held by the Major Shareholder to any other Person unless (i) the Company
will have obtained the specific, prior written consent of Parent with respect to
any such transfer or (ii) this Agreement will have been terminated pursuant to
Article VII.

            Section 5.7 Publicity. Parent and the Company shall consult with
each other before issuing any press release or making any public statement with
respect to this Agreement, the Offer, the Merger or any other Transaction and
shall not issue any such press release or make any such public statement without
the prior written consent of the other party, which shall not be unreasonably
withheld or delayed; provided, however, that a party may, without the prior
consent of the other party, issue such press release or make such public
statement as may upon the advice of counsel be required by law or the rules and
regulations of a national securities exchange if it has used all reasonable
efforts to consult with the other party prior thereto.

            Section 5.8 Notification of Certain Matters. The Company shall give
prompt notice to Parent, of (i) the occurrence or non-occurrence of any event
the occurrence or non-occurrence of which would cause any representation or
warranty contained in this Agreement to be untrue or inaccurate in any material
respect at or prior to the Effective Time, and (ii) any material failure of the
Company, to comply with or satisfy any covenant, condition or agreement to be
complied with or satisfied by it hereunder; provided, however, that the delivery
of any notice pursuant to this Section 5.8 shall not limit or otherwise affect
the remedies available hereunder to the party receiving such notice.

            Section 5.9 Directors' and Officers' Insurance and Indemnification.
(a) For three years after the Effective Time, Parent and the Surviving
Corporation


                                       42
<PAGE>   47
shall jointly and severally indemnify, defend and hold harmless each Indemnified
Party against all losses, claims, damages, liabilities, costs, fees and
expenses, including reasonable fees and disbursements of counsel and judgments,
fines, losses, claims, liabilities and amounts paid in settlement (provided that
any such settlement is effected with the written consent of the Parent or the
Surviving Corporation, which consent shall not be unreasonably withheld) arising
out of actions or omissions occurring at or prior to the Effective Time to the
full extent required under applicable Delaware law, the terms of the Company
Charter or the Company By-Laws, as in effect at the date hereof; provided, that,
in the event any claim or claims are asserted or made within such three-year
period, all rights to indemnification in respect of any such claim or claims
shall continue until disposition of any and all such claims.

            (b) Parent or the Surviving Corporation shall maintain the Company's
existing officers' and directors' liability insurance for a period of not less
than three years after the Effective Date; provided, that Parent may substitute
therefor policies of substantially equivalent coverage and amounts containing
terms no less favorable to the former directors or officers of the Company to
which such insurance applies; provided, further, that in no event shall the
Company be required to pay aggregate premiums for insurance under this Section
5.9(b) in excess of 200% of the aggregate premiums paid by the Company in 1999
on an annualized basis for such purpose; and provided, further, that if the
Parent or the Surviving Corporation is unable to obtain the amount of insurance
required by this Section 5.9(b) for such aggregate premium, Parent or the
Surviving Corporation shall obtain as much insurance as can be obtained for an
annual premium not in excess of 200% of the aggregate premiums paid by the
Company in 1999 on an annualized basis for such purpose.

            Section 5.10 State Takeover Laws. Notwithstanding any other
provision in this Agreement, in no event shall the Section 203 Approval be
withdrawn, revoked or modified by the Company Board of Directors. If any state
takeover statute other than Section 203 of the DGCL becomes or is deemed to
become applicable to the Agreement, the Offer, the acquisition of Shares
pursuant to the Offer or the Merger or the other Transactions, the Company shall
take all action necessary to render such statute inapplicable to all of the
foregoing.

            Section 5.11  Purchaser Compliance.  Parent shall cause Purchaser to
comply with all of its obligations under or related to this Agreement.

            Section 5.12 Delivery of Financial Information. The Company shall,
at the request of Parent, promptly prepare and deliver to Parent an unaudited
consolidated balance sheet of the Company, as of a date specified by Parent,
together with


                                       43
<PAGE>   48
unaudited consolidated statements of (i) income and (ii) cash flows of the
Company for such period specified by Parent, each of which shall fairly present
in all material respects the financial position of the Company as of such date
and for the period then ended.

            Section 5.13 Grant of Option. To the extent permitted by law, rule
or regulation without shareholder approval, the Company hereby grants to
Purchaser an option to purchase from the Company such number of Shares as will
result in the Purchaser owning 90.1% of the total number of Shares, at a price
per Share equal to the Offer Price. Such option shall be exercisable by Parent
or any of its Subsidiaries only after the purchase of and payment for Shares
pursuant to the Offer as a result of which Parent and its Subsidiaries own
beneficially at least a majority of the then outstanding Shares. That portion of
the purchase price owing upon exercise of such option which equals the product
of (a) the number of Shares purchased pursuant to such option multiplied by (b)
the par value per Share shall be paid to the Company in cash by wire transfer or
cashier's check, and the balance of the purchase price shall be paid by delivery
to the Company of a non-interest bearing unsecured demand note of Purchaser.
Such option may be exercised on two day's written notice given by Purchaser to
the Company.


                                   ARTICLE VI

                                   CONDITIONS

            Section 6.1 Conditions to Each Party's Obligation to Effect the
Merger. The respective obligation of each party to effect the Merger shall be
subject to the satisfaction at or prior to the Effective Time of each of the
following conditions, any and all of which may be waived in whole or in part by
the Company, Parent or Purchaser, as the case may be, to the extent permitted by
applicable law:

            (a) Shareholder Approval. This Agreement shall have been approved
and adopted by the requisite vote of the holders of the Shares, if required by
applicable law, in order to consummate the Merger;

            (b) Statutes; Court Orders; Injunctions. No statute, rule or
regulation shall have been enacted or promulgated by any Governmental Entity
which restrains, enjoins or otherwise prevents or prohibits the consummation of
the Merger; and there shall not be any preliminary or permanent injunction or
other order of any federal, state or foreign court or any federal, state or
foreign governmen-


                                       44
<PAGE>   49
tal authority or regulatory agency, body or court in effect precluding
consummation of the Merger;

            (c) Purchase of Shares in Offer. Parent, Purchaser or their
Affiliates shall have purchased Shares pursuant to the Offer; and

            (d) HSR Approval. Any applicable waiting periods under the HSR Act
shall have expired or been terminated.

            Section 6.2 Conditions to Parent's and Purchaser's Obligations to
Effect the Merger. The obligations of Parent and Purchaser to consummate the
Merger shall be subject to the satisfaction on or prior to the Closing Date of
each of the following conditions, any and all of which may be waived in whole or
in part by the Parent and Purchaser, to the extent permitted by applicable law.

            (a)   Compliance with Obligations.  All actions contemplated by
Section 2.4 shall have been taken;

            (b) Representations and Warranties. The representations and
warranties of the Company set forth in Article III shall be true in all material
respects on the date of this Agreement and as of the Effective Time; and

            (c) Covenants. The Company shall have complied in all material
respects with its obligations under the terms of this Agreement.


                                  ARTICLE VII

                                  TERMINATION

            Section 7.1 Termination. This Agreement may be terminated or
abandoned at any time prior to the Effective Time, whether before or after
shareholder approval thereof:

            (a)   Subject to Section 1.3(c), by the mutual written consent of
Parent and the Company;

            (b) By either of the Company or Parent:

                  (i) if (x) the Offer shall have expired without any Shares
      being purchased pursuant thereto or (y) Purchaser shall not have accepted
      for


                                       45
<PAGE>   50
      payment any Shares pursuant to the Offer by April 15, 2000; provided,
      however, that the right to terminate this Agreement under this Section
      7.1(b)(i) shall not be available to any party whose failure to fulfill any
      obligation under this Agreement has been the cause of, or resulted in, the
      failure of Purchaser to purchase the Shares pursuant to the Offer on or
      prior to such date; or

                  (ii) if any Governmental Entity shall have issued an order,
      decree or ruling or taken any other action (which order, decree, ruling or
      other action the parties hereto shall use their reasonable efforts to
      lift), which permanently restrains, enjoins or otherwise prohibits the
      acceptance for payment of, or payment for, Shares pursuant to the Offer or
      the Merger and such order, decree, ruling or other action shall have
      become final and non-appealable.

            (c) By the Company:

                  (i) if Parent, Purchaser or any of their Affiliates shall have
      failed to commence the Offer on or prior to five business days following
      the date of the initial public announcement of the Offer; provided, that
      the Company may not terminate this Agreement pursuant to this Section
      7.1(c)(i) if the Company is at such time in material breach of its
      obligations under this Agreement;

                  (ii) as permitted by Section 5.5(b), provided the Company has
      complied with all provisions thereof, including the notice provisions
      therein, and provided further that the termination described in this
      Section 7.1(c)(ii) shall not be effective unless and until the Company
      makes payment to Parent of funds as required by Section 9.1(b);

                  (iii) if Parent or Purchaser shall have breached in any
      material respect any of their respective representations, warranties,
      covenants or other agreements contained in this Agreement, which breach
      cannot be or has not been cured within 15 days after the giving of written
      notice by the Company to Parent or Purchaser, as applicable.

            (d)   By Parent:

                  (i) if, due to an occurrence, not involving a breach by Parent
      or Purchaser of their obligations hereunder, which makes it impossible to
      satisfy any of the conditions set forth in Annex A hereto, Parent, Pur-


                                       46
<PAGE>   51
      chaser, or any of their Affiliates shall have failed to commence the Offer
      on or prior to the fifth business day following the date of the initial
      public announcement of the Offer;

                  (ii) if, prior to the purchase of Shares by Purchaser pursuant
      to the Offer, the Company Board of Directors shall have withdrawn,
      modified or changed in a manner adverse to Parent or Purchaser its
      approval or recommendation of the Offer, this Agreement or the Merger or
      shall have recommended an Acquisition Proposal or shall have executed an
      agreement in principle or definitive agreement relating to an Acquisition
      Proposal or similar business combination with a Person other than Parent,
      Purchaser or their Affiliates;

                  (iii) if, prior to the purchase of Shares pursuant to the
      Offer, the Company shall have breached any representation, warranty,
      covenant or other agreement contained in this Agreement which would give
      rise to the failure of a condition set forth in paragraph (f) or (g) of
      Annex A hereto, which breach cannot be or has not been cured within 15
      days after the giving of written notice by Parent to the Company; or

                  (iv) if, prior to the purchase of Shares pursuant to the
      Offer, Major Shareholder shall have breached any representation, warranty,
      covenant or other agreement contained in the Stock Tender Agreement which
      would give rise to the failure of a condition set forth in paragraph (h)
      of Annex A hereto, which breach cannot be or has not been cured within 15
      days after the giving of written notice by Parent to the Company; or

                  (v) if, prior to the purchase of Shares pursuant to the Offer,
      there shall have been entered any injunction with respect to the
      performance by Major Shareholder or the Trustees of their respective
      obligations set forth in the Stock Tender Agreement relating to the
      tendering of the Shares beneficially owned by the Major Shareholder in the
      Offer, the granting of an option to Parent to purchase the Shares
      beneficially owned by the Major Shareholder or the granting of a proxy
      with respect to, or the agreement to vote, the Shares beneficially owned
      by the Major Shareholder, which judgment, order or injunction has not been
      withdrawn or rendered inapplicable to the obligations of the Major
      Shareholder or the Trustees under the Stock Tender Agreement within 15
      days of being so enacted, entered, enforced, promulgated or deemed
      applicable; provided, however, that Parent shall not be entitled to
      terminate this Agreement pursuant to this Section


                                       47
<PAGE>   52
      7.1(b)(v) until after the initial scheduled expiration date of the Offer
      and if the Minimum Condition is otherwise satisfied as of such date.

            Section 7.2 Effect of Termination. In the event of the termination
or abandonment of the Transactions by any party hereto pursuant to the terms of
this Agreement, written notice thereof shall forthwith be given to the other
party or parties specifying the provision hereof pursuant to which such
termination or abandonment of the Transactions is made, and there shall be no
liability on the part of Parent, Purchaser or the Company except (A) for fraud
or for breach of this Agreement prior to such termination or abandonment of the
Transactions, (B) as set forth in Section 9.1 and (C) that the provisions of the
Confidentiality Agreement will continue in full force and effect.

                                  ARTICLE VIII

                         DEFINITIONS AND INTERPRETATION

            Section 8.1 Definitions. For all purposes of this Agreement, except
as otherwise expressly provided or unless the context clearly requires
otherwise:

            "Acquisition Proposal" shall mean any proposal or offer to acquire,
directly or indirectly, any part of the business or properties of the Company or
any Company Subsidiary or any capital stock of the Company or any Company
Subsidiary, whether by sale of assets, tender offer, exchange offer, merger,
consolidation, business combination, recapitalization, liquidation, dissolution
or similar transactions involving the Company or any Company Subsidiary,
division or operating or principal business unit of the Company.

            "1999 Option" shall mean (i) a Company Option issued pursuant to the
Company's 1999 Stock Option Plan and (ii) a Company Option issued pursuant to
the Company Incentive Plan with respect to which accelerated vesting upon a
change in control of the Company has been waived.

            "Affiliate" shall have the meaning set forth in Rule 12b-2 of the
Exchange Act.

            "Agreement" or "this Agreement" shall mean this Agreement and Plan
of Merger, together with the Exhibits and Appendices hereto and the Disclosure
Schedule.


                                       48
<PAGE>   53
            "Appointment Date" shall mean the time the persons designated by
Purchaser have been elected to, and shall constitute a majority of, the Company
Board of Directors pursuant to Section 1.3.

            "Associate" shall have the meaning set forth in Rule 12b-2 of the
Exchange Act.

            "Balance Sheet" shall mean the most recent audited balance sheet of
the Company and its consolidated Subsidiaries included in the Financial
Statements.

            "Balance Sheet Date" shall mean the date of the Balance Sheet.

            "Board Fraction" shall mean a fraction, the numerator of which shall
be the number of Shares that Parent and its Subsidiaries beneficially own at the
time of calculation of the Board Fraction, and the denominator of which shall be
the total number of Shares then outstanding.

            "Cash Amount" shall mean the product of (i) the excess, if any, of
the Merger Consideration over the exercise price per Share of such Company
Option and (ii) the number of Shares subject to such Company Option.

            "Certificate" shall mean a certificate that immediately prior to the
Effective Time represented Shares which were converted pursuant to Section 2.1
into the right to receive the Merger Consideration.

            "Closing" shall mean the closing referred to in Section 1.6.

            "Closing Date" shall mean the date on which the Closing occurs.

            "Code" shall mean the Internal Revenue Code of 1986, as amended.

            "Company"  shall mean Softworks, Inc., a Delaware corporation.

            "Company Agreement" shall mean any note, bond, mortgage, indenture,
lease, license, contract, agreement or other instrument or obligation or
arrangement, whether written or oral, to which the Company or any Company
Subsidiary is a party or by which any of them or any of their properties or
assets may be bound.

            "Company Board of Directors" shall mean the board of directors of
the Company.


                                       49
<PAGE>   54
            "Company By-Laws" shall mean the By-Laws, as amended to date, of
the Company.

            "Company Charter" shall mean the Certificate of Incorporation, as
amended to date, of the Company.

            "Company Intellectual Property Rights" shall mean all Intellectual
Property that is currently used in the business of the Company or any Company
Subsidiary or that is necessary to conduct the business of the Company and its
Subsidiaries as presently conducted or as currently proposed to be conducted.

            "Company Incentive Plan" shall mean the Softworks, Inc. 1998 Long-
Term Incentive Plan, as amended.

            "Company Option" shall mean an option to purchase Shares that has
been granted by the Company and is outstanding at the Effective Time.

            "Company Permits" shall mean all permits, licenses, easements,
variances, exemptions, consents, certificates, authorizations, registrations,
orders and other approvals from Governmental Entities that are material to the
operation of the business of the Company and each Company Subsidiary, taken as a
whole, as it is now being conducted.

            "Company SEC Documents" shall mean each form, report, schedule,
statement and other document required to be filed by the Company since May 28,
1998 under the Exchange Act or the Securities Act, including any amendment to
such document, whether or not such amendment is required to be so filed.

            "Company Stock Option Plan" shall mean the Softworks, Inc. 1999
Stock Option Plan, as amended.

            "Company Subsidiary" shall mean each Person that is a Subsidiary of
the Company.

            "Company's knowledge" or "knowledge of the Company" shall mean the
knowledge that the directors and officers of the Company and its Subsidiaries
and the employees of the Company and its Subsidiaries having responsibility for
the particular subject matter at issue have or would possess after reasonable
investigation and inquiry.


                                       50
<PAGE>   55
            "Confidentiality Agreement" shall mean the Bilateral Confidentiality
Agreement dated November 1, 1998, as amended January 12, 1999, March 9, 1999 and
December, 1999, between the Company and Parent.

            "Copyrights" shall mean U.S. and foreign registered and unregistered
copyrights (including, but not limited to, those in computer software and
databases), rights of publicity and all registrations and applications to
register the same.

            "DGCL" shall mean the General Corporation Law of the State of
Delaware, as amended from time to time.

            "Disclosure Schedule" shall mean the disclosure schedule of even
date herewith prepared and signed by the Company and delivered to Parent and
Purchaser simultaneously with the execution hereof.

            "Dissenting Shares" shall mean any Shares as to which the holder
thereof has demanded appraisal with respect to the Merger in accordance with
Section 262 of the DGCL and as of the Effective Time has neither effectively
withdrawn nor lost his right to such appraisal.

            "Effective Time" shall mean the date on which the certificate of
merger referred to in Section 1.5 is duly filed with the Secretary of State of
the State of Delaware or such other time as is agreed upon by the parties and
specified in such certificate of merger.

            "Environmental Claim" shall mean any claim, action, investigation or
notice by any Person alleging potential liability for investigatory, cleanup or
governmental response costs, or natural resources or property damages, or
personal injuries, attorney's fees or penalties relating to (i) the presence, or
Release into the environment, of any Materials of Environmental Concern at any
location owned or operated by the Company or any Company Subsidiary, now or in
the past, or (ii) any violation, or alleged violation, of any Environmental
Law.

            "Environmental Law" shall mean each federal, state, local and
foreign law and regulation relating to pollution, protection or preservation of
human health or the environment including, without limitation, ambient air,
surface water, ground water, land surface or subsurface strata, and natural
resources, and including, without limitation, each law and regulation relating
to emissions, discharges, releases or threatened releases of Materials of
Environmental Concern, or otherwise relating to the generation, storage,
containment (whether above ground or underground), disposal, transport or
handling of Materials of Environmental Concern, or the


                                       51
<PAGE>   56
preservation of the environment or mitigation of adverse effects thereon and
each law and regulation with regard to record keeping, notification, disclosure
and reporting requirements respecting Materials of Environmental Concern.


            "ERISA" shall mean the Employee Retirement Income Security Act of
1974, as amended.

            "ERISA Affiliate" shall mean any trade or business, whether or not
incorporated, that together with the Company would be deemed a "single employer"
within the meaning of Section 4001(b) of ERISA.

            "Exchange Act" shall mean the Securities Exchange Act of 1934, as
amended.

            "Financial Statements" shall mean the financial statements of the
Company included in the Company SEC Documents.

            "GAAP" shall mean United States generally accepted accounting
principles.

            "Governmental Entity" shall mean a court, arbitral tribunal,
administrative agency or commission or other governmental or other regulatory
authority or agency, whether domestic or foreign.

            "HSR Act" shall mean the Hart-Scott-Rodino Antitrust Improvements
Act of 1976, as amended.

            "Indemnification Agreement" shall mean the Indemnification Agree-
ment, dated December 21, 1999, by and among Parent, Purchaser and Major Share
holder.

            "Indemnified Party" shall mean each present and former officer and
director of the Company and its Subsidiaries, and each person who becomes an
officer or director of the Company or any of its Subsidiaries prior to the
Effective Time.

            "Independent Directors" shall mean directors of the Company who are
directors on the date hereof and who are not Affiliates of Parent or Purchaser.


                                       52
<PAGE>   57
            "Intellectual Property" shall mean all of the following: Trademarks,
Patents, Copyrights, Trade Secrets and Licenses.

            "IRS" shall mean the Internal Revenue Service.

            "Licenses" shall mean all licenses and agreements pursuant to which
the Company has acquired rights in or to any Trademarks, Trade Secrets, Patents
or Copyrights, or licenses and agreements pursuant to which the Company has
licensed or transferred the right to use any of the foregoing.

            "Liens" shall mean security interests, liens, claims, pledges,
agreements, limitations in voting rights, charges or other encumbrances of any
nature whatsoever.

            "Major Shareholder" shall mean Computer Concepts Corp., a Delaware
corporation.

            "Material Contract" shall mean any agreements, contracts or other
instruments required to be disclosed in Section 3.6(a) of the Disclosure
Schedule.

            "Materials of Environmental Concern" shall mean pollutants,
contaminants, toxic or hazardous substances, materials and wastes, petroleum and
petroleum products, asbestos and asbestos-containing materials, polychlorinated
biphenyls, radon and lead or lead-based paints and materials.

            "Merger" shall mean the merger of Purchaser with and into the
Company referred to in Section 1.4.

            "Merger Consideration" shall mean an amount of cash equal to the
Offer Price, which amount shall not include interest, regardless of when paid.

            "Minimum Condition" shall mean the condition that, pursuant to the
Offer, there shall have been validly tendered and not withdrawn prior to the
expiration of the Offer, not less than that number of Shares which, together
with the Shares owned by Parent and Purchaser on the date hereof, constitutes at
least a majority of the Shares outstanding on a fully diluted basis (after
giving effect to the conversion or exercise of all outstanding options, warrants
and other rights and securities exercisable or convertible into Shares, whether
or not exercised or converted at the time of determination).


                                       53
<PAGE>   58
            "Minimum Termination Fee" shall mean the sum of $9,130,942 in
U.S. currency.

            "NYSE" shall mean the New York Stock Exchange.

            "Offer" shall mean the cash tender offer to be made by Purchaser
pursuant to Section 1.1 to acquire any and all issued and outstanding Shares at
the Offer Price.

            "Offer Documents" shall mean the Offer to Purchase and a form of
letter of transmittal and summary advertisement filed as exhibits to the
Schedule 14D-1, together with any amendments and supplements thereto.

            "Offer Price" shall mean $10.00 per Share net to the seller in cash,
or such increased amount, if any, as Purchaser may offer to pay as contemplated
by Section 1.1(a) and Section 5.5(b).

            "Offer to Purchase" shall mean the offer to purchase included in the
Schedule 14D-1 filed with the SEC pursuant to Section 1.1(b).

            "Option Exchange Ratio" shall mean (x) the Merger Consideration
divided by (y) the average of the closing prices of Parent Common Stock on the
NYSE during the twenty trading days preceding the fifth trading day prior to the
Closing Date.

            "Parent" shall mean EMC Corporation, a Massachusetts corporation.

            "Parent By-Laws" shall mean the Amended and Restated By-Laws of
Parent, as amended to date.

            "Parent Charter" shall mean the Restated Articles of Organization,
as amended to date, of Parent.

            "Parent Common Stock" shall mean shares of common stock, par value
$.01 per share, of Parent.

            "Parent Option" shall mean an option to purchase shares of Parent
Common Stock.

            "Patents" shall mean issued U.S. and foreign patents and pending
patent applications, patent disclosures, and any and all divisions,
continuations,


                                       54
<PAGE>   59
continuations-in-part, reissues, reexaminations, and extension thereof, any
counterparts claiming priority therefrom, utility models, patents of
importation/confirmation, certificates of invention and like statutory rights.

            "Paying Agent" shall mean the bank or trust company designated by
Parent to act as agent for the holders of the Shares pursuant to Section 2.2(a).

            "PBGC" shall mean the Pension Benefit Guaranty Corporation.

            "Person" shall mean a natural person, partnership, corporation,
limited liability company, business trust, joint stock company, trust,
unincorporated association, joint venture, Governmental Entity or other entity
or organization.

            "Plans" shall mean a plan, program, agreement, arrangement or
program required to be included in the Disclosure Schedule pursuant to Section
3.13(a).

            "Preferred Stock" shall mean the preferred stock, par value $.001
per share, of the Company.

            "Product" shall mean any product designed, manufactured, shipped,
sold, marketed, distributed and/or otherwise introduced into the stream of
commerce by or on behalf of the Company or any Company Subsidiary, including,
without limitation, any product sold in the United States by the Company or any
Company Subsidiary as the distributor, agent, or pursuant to any other
contractual relationship with a non-U.S. manufacturer.

            "Proxy Statement" shall mean the proxy statement to be filed, if
necessary, by the Company with the SEC pursuant to Section 1.9(a)(ii), together
with all amendments and supplements thereto and including the exhibits thereto.

            "Purchaser" shall mean Eagle Merger Corp., a Delaware corporation
that is a wholly owned subsidiary of Parent.

            "Purchaser By-Laws" shall mean the By-Laws of Purchaser, as
amended to date.

            "Purchaser Charter" shall mean the Certificate of Incorporation of
Purchaser, as amended to date.


                                       55
<PAGE>   60
            "Purchaser Common Stock" shall mean common stock, par value $.01 per
share, of Purchaser.

            "Qualified Plan" shall mean a Plan that is intended to qualify under
Section 401(a) of the Code.

            "Release" shall mean any release, spill, emission, discharge,
leaking, pumping, injection, deposit, disposal, dispersal, leaching or migration
into the indoor or outdoor environment (including, without limitation, ambient
air, surface water, groundwater and surface or subsurface strata) or into or out
of any property, including the movement of Materials of Environmental Concern
through or in the air, soil, surface water, groundwater or property.

            "Retained Employees" shall mean those Persons who were employees of
the Company or any Company Subsidiary immediately prior to the Effective Time.

            "Schedule 14D-l" shall mean the Schedule 14D-1 filed by Purchaser
with the SEC pursuant to Section 1.1(b), together with all amendments and
supplements thereto and including the exhibits thereto.

            "Schedule 14D-9" shall mean the Solicitation/Recommendation
Statement on Schedule 14D-9 filed by the Company with the SEC pursuant to
Section 1.2(a), together with all amendments and supplements thereto and
including the exhibits thereto.

            "SEC" shall mean the United States Securities and Exchange Com-
mission.

            "Section 203 Approval" shall mean the action taken by the Company
Board of Directors referred to in Section 3.5 causing Section 203 of the DGCL
not to apply to this Agreement or the other Transactions.

            "Securities Act" shall mean the Securities Act of 1933, as amended.

            "Severance Agreements" shall mean employment and severance
agreements and arrangements, as amended through the date hereof, with respect to
employees and former employees of the Company.

            "Shares" shall mean shares of common stock, par value $.001, issued
by the Company.


                                       56
<PAGE>   61
            "Stock Tender Agreement" shall mean the Stock Tender Agreement,
dated as of the date hereof, among Parent, Purchaser, the Major Shareholder and
the Trustees, pursuant to which the Trustees have agreed, among other things, to
tender in the Offer the Shares owned by the Major Shareholder and held in the
Voting Trust and to grant Parent an option to purchase such Shares and to grant
Purchaser a proxy with respect to the voting of such Shares upon the terms and
subject to the conditions set forth therein.

            "Stockholders' Stock Tender Agreement" shall mean the Stockholders'
Stock Tender Agreement, dated as of the date hereof, among Parent, Purchaser and
each of James A. Cannavino, Judy G. Carter, Daniel DelGiorno, Jr., Joseph J.
Markus, Robert McLaughlin, Lisa Welch, Claude R. Kinsey, III and George Aronson,
pursuant to which each such individual has agreed, among other things, to tender
in the Offer the Shares owned by such individual and to grant Parent an option
to purchase such Shares and to grant Purchaser a proxy with respect to the
voting of such Shares upon the terms and subject to the conditions set forth
therein.

            "Subsidiary" shall mean, with respect to any party, any corporation
or other organization, whether incorporated or unincorporated, of which (a) at
least a majority of the securities or other interests having by their terms
ordinary voting power to elect a majority of the Board of Directors or others
performing similar functions with respect to such corporation or other
organization is directly or indirectly owned or controlled by such party or by
any one or more of its Subsidiaries, or by such party and one or more of its
Subsidiaries or (b) such party or any other Subsidiary of such party is a
general partner (excluding any such partnership where such party or any
Subsidiary of such party does not have a majority of the voting interest in such
partnership).

            "Subsidiary Documents" shall mean the charter and by-laws (or
equivalent organizational documents), as amended to date, of each Company
Subsidiary.

            "Superior Proposal" shall mean any proposal or offer made by a third
party to acquire, directly or indirectly, including pursuant to a sale of
assets, tender offer, exchange offer, merger, consolidation, business
combination, recapitalization, liquidation, dissolution or similar transaction,
for consideration consisting of cash and/or securities, more than 50% of the
combined voting power of the Shares of Company Common Stock then outstanding or
all or substantially all the assets of the Company and otherwise on terms which
the Company Board of Directors determines in its good faith judgment (after
receipt of (i) an opinion of a financial advisor of nationally recognized
reputation that the such proposal is superior, from a financial


                                       57
<PAGE>   62
point of view, to the Offer and the Merger, and (ii) an opinion from independent
legal counsel to the Company that the failure to provide such information or
access or to engage in such discussions or negotiations would cause the Company
Board of Directors to violate its fiduciary duties to the Company's shareholders
under applicable law), to be more favorable to the Company's stockholders than
the Offer and Merger and which is not subject to the receipt of any necessary
financing or which, in the good faith judgment of the Company Board of
Directors, is reasonably capable of being obtained by such third party.

            "Surviving Corporation" shall mean the successor or surviving
corporation in the Merger.

            "Tax" or "Taxes" shall mean all taxes, charges, fees, duties,
levies, tariffs, imposts, penalties or other assessments of any kind imposed by
any federal, state, local or foreign governmental authority, including, but not
limited to, income, gross receipts, excise, profits, ad valorem, net worth,
value added, service, special assessments, workers' compensation, utility,
severance, production, excise, stamp, occupation, premiums, windfall profits,
real or personal property, sales, gain, use, license, custom duty, unemployment,
capital stock, transfer, franchise, payroll, withholding, social security,
minimum estimated, and other taxes, and shall include interest, penalties or
additions attributable thereto.

            "Tax Return" shall mean any return, declaration, report, claim for
refund, or information return or statement relating to Taxes, including any
schedule or attachment thereto, and including any amendment thereof.

            "Termination Fee" shall mean the sum of $10,572,670.00 in U.S.
currency.

            "Title IV Plan" shall mean a Plan that is subject to Section 302 or
Title IV of ERISA or Section 412 of the Code.

            "Trademarks" shall mean U.S. and foreign registered and unregistered
trademarks, trade dress, service marks, logos, trade names, corporate names and
all registrations and applications to register the same.

            "Trade Secrets" shall mean all categories of trade secrets as
defined in the Uniform Trade Secrets Act including, but not limited to, business
information, technology, know-how or applications.


                                       58
<PAGE>   63
            "Transactions" shall mean the transactions provided for or
contemplated by this Agreement, the Stock Tender Agreement and the Stockholders'
Stock Tender Agreement, including but not limited to the Offer and the Merger.

            "Trustees" shall mean James Cannavino, Dennis Murray and Charles
Feld, solely in their capacities as trustees under the Voting Trust Agreement.

            "Voting Debt" shall mean indebtedness having general voting rights
and debt convertible into securities having such rights.

            "Voting Trust" shall mean the voting trust created pursuant and
subject to the terms and conditions of the Voting Trust Agreement.

            "Voting Trust Agreement" shall mean the Voting Trust Agreement,
dated as of August 3, 1998, between the Company, the Major Shareholder and the
Trustees.

            "Year 2000 Compliant" shall mean that the applicable system,
Product, service or item: (i) will accurately receive, record, store, provide,
recognize, recall and process all date and time data from, during, into and
between the years 1999, 2000 and 2001, and all years pertinent thereafter; (ii)
will accurately perform all date-dependent calculations and operations
(including without limitation, mathematical operations, sorting, comparing and
reporting) from, during, into and between the years 1999, 2000 and 2001, and all
pertinent years thereafter; and (iii) will not malfunction, cease to function or
provide invalid or incorrect results as a result of (A) the change of years from
1999 to 2000 or from 2000 to 2001, (B) date data, including date data which
represents or references different centuries, different dates during 1999, 2000
and 2001, or more than one century or (C) the occurrence of any particular date;
in each case without human intervention, provided, in each case, that all
software, applications, hardware and other systems used in conjunction with such
system or item that are not owned or licensed by the Company or any Company
Subsidiary correctly exchange date data with or provide data to such system or
item.

            Section 8.2  Interpretation.

            (a) When a reference is made in this Agreement to a section or
article, such reference shall be to a section or article of this Agreement
unless otherwise clearly indicated to the contrary.


                                       59
<PAGE>   64
            (b) Whenever the words "include", "includes" or "including" are used
in this Agreement they shall be deemed to be followed by the words "without
limitation."

            (c) The words "hereof", "herein" and "herewith" and words of similar
import shall, unless otherwise stated, be construed to refer to this Agreement
as a whole and not to any particular provision of this Agreement, and article,
section, paragraph, exhibit and schedule references are to the articles,
sections, paragraphs, exhibits and schedules of this Agreement unless otherwise
specified.

            (d) The plural of any defined term shall have a meaning correlative
to such defined term, and words denoting any gender shall include all genders.
Where a word or phrase is defined herein, each of its other grammatical forms
shall have a corresponding meaning.

            (e) A reference to any party to this Agreement or any other
agreement or document shall include such party's successors and permitted
assigns.

            (f) A reference to any legislation or to any provision of any
legislation shall include any modification or re-enactment thereof, any
legislative provision substituted therefor and all regulations and statutory
instruments issued thereunder or pursuant thereto.

            (g) As used in this Agreement, any reference to any event, change or
effect being material or having a material adverse effect on or with respect to
any entity (or group of entities taken as a whole) means such event, change or
effect is materially adverse to (i) the consolidated financial condition,
businesses or results of operations of such entity as a whole (or, if used with
respect thereto, of such group of entities taken as a whole) or (ii) the ability
of such entity (or group) to consummate the Transactions.

            (h) The parties have participated jointly in the negotiation and
drafting of this Agreement. In the event an ambiguity or question of intent or
interpretation arises, this Agreement shall be construed as if drafted jointly
by the parties, and no presumption or burden of proof shall arise favoring or
disfavoring any party by virtue of the authorship of any provisions of this
Agreement.


                                       60
<PAGE>   65
                                   ARTICLE IX

                                  MISCELLANEOUS

            Section 9.1 Fees and Expenses. (a) Except as specifically provided
to the contrary in this Agreement, including Section 9.1(b), all reasonable
costs and expenses incurred in connection with this Agreement and the
consummation of the Transactions shall be paid by the party incurring such costs
and expenses.

            (b) If

                  (i) the Company shall enter into an agreement which accepts or
      implements another Acquisition Proposal;

                  (ii) either the Company or Parent terminates or abandons the
      Transactions pursuant to Section 7.1(b)(i) and prior thereto there shall
      have been publicly announced another Acquisition Proposal;

                  (iii) the Company shall terminate or abandon the Transactions
      pursuant to Section 7.1(c)(ii);

                  (iv) Parent shall terminate or abandon the Transactions
      pursuant to Section 7.1(d)(ii); or

                  (v) Parent shall terminate or abandon the Transactions
      pursuant to Section 7.1(d)(iii) as a result of a breach of the provisions
      of Section 5.5 hereof or the intentional or willful breach of any other
      provision hereof (it being understood that such right of termination or
      abandonment is subject to the time period afforded the Company to cure
      such breach pursuant to Section 7.1(d)(iii));

then the Company shall pay to Parent an amount equal to the Termination Fee plus
an amount equal to Parent's actual and reasonably documented out-of-pocket fees
and expenses incurred by Parent and Purchaser in connection with the Offer, the
Merger, this Agreement and the consummation of the Transactions. The Termination
Fee and Parent's good faith estimate of its expenses shall be paid in same day
funds concurrently with the execution of an agreement referred to in subsection
(i) above or any termination or abandonment referred to in subsections (ii),
(iii) or (iv) above, whichever shall first occur, together with delivery of a
written acknowledgment by the Company of its obligation to reimburse Parent for
its actual expenses in excess of such estimated expense payment.


                                       61
<PAGE>   66
            (c) If

                  (i)   Parent shall terminate or abandon the Transactions
      pursuant to Section 7.1(d)(iv); or

                  (ii) the Offer shall have expired without the Minimum
      Condition having been satisfied, and the Major Shareholder shall, for any
      reason, not have fully satisfied its obligations under the Stock Tender
      Agree ment to (i) tender the Shares subject to the Stock Tender Agreement
      in the Offer, (ii) grant the option to Parent to purchase the Shares
      subject to the Stock Tender Agreement and consummate any sale upon
      exercise of such option or (iii) grant the proxy with respect to, or vote,
      the Shares subject to the Stock Tender Agreement as set forth therein;

then the Company shall pay to Parent an amount equal to the Minimum Termination
Fee plus an amount equal to Parent's actual and reasonably documented
out-of-pocket fees and expenses incurred by Parent and Purchaser in connection
with the Offer, the Merger, this Agreement and the consummation of the
Transactions. The Minimum Termination Fee and Parent's good faith estimate of
its expenses shall be paid in same day funds concurrently with the execution of
an agreement referred to in subsection (i) above or any termination or
abandonment referred to in subsections (ii), (iii) or (iv) above, whichever
shall first occur, together with delivery of a written acknowledgment by the
Company of its obligation to reimburse Parent for its actual expenses in excess
of such estimated expense payment.

            Section 9.2 Amendment and Modification. Subject to applicable law
and Section 1.3, this Agreement may be amended, modified and supplemented in any
and all respects, whether before or after any vote of the shareholders of the
Company contemplated hereby, by written agreement of the parties hereto, by
action taken by their respective Boards of Directors (which in the case of the
Company shall include approvals as contemplated in Section 1.3(c)), at any time
prior to the Closing Date with respect to any of the terms contained herein;
provided, however, that after the approval of this Agreement by the shareholders
of the Company, no such amendment, modification or supplement shall reduce the
amount or change the form of the Merger Consideration.

            Section 9.3 Survival of Representations and Warranties. The
representations and warranties in this Agreement or in any schedule, instrument
or other document delivered pursuant to this Agreement shall survive the
Effective


                                       62
<PAGE>   67
Time as necessary to effect the terms and provisions of the Indemnification
Agree ment.

            Section 9.4 Notices. All notices and other communications hereunder
shall be in writing and shall be deemed given if delivered personally,
telecopied (which is confirmed) or sent by an overnight courier service, such as
Federal Express, to the parties at the following addresses (or at such other
address for a party as shall be specified by like notice):

            (a)   if to Parent or Purchaser, to:

                  EMC Corporation
                  35 Parkwood Drive
                  Hopkinton, Massachusetts  01748
                  Attention:  Vice President, Corporate Development
                  Telephone No.:  (508) 435-1000
                  Telecopy No.:  (508) 435-8900

                  with a copy to:

                  EMC Corporation
                  35 Parkwood Drive
                  Hopkinton, Massachusetts  01748
                  Attention:  Office of the General Counsel
                  Telephone No.:  (508) 435-1000
                  Telecopy No.:  (508) 497-6915

                  and a copy to:

                  Skadden, Arps, Slate, Meagher & Flom LLP
                  One Beacon Street, 31st Floor
                  Boston, Massachusetts  02108
                  Attention:  Margaret A. Brown, Esq.
                  Telephone No.:  (617) 573-4800
                  Telecopy No.:  (617) 573-4822

                                 and


                                       63
<PAGE>   68
            (b)   if to the Company, to:

                  Softworks, Inc.
                  5845 Richmond Highway, Suite 400
                  Alexandria, Virginia  22303
                  Attention:  Judy G. Carter, President
                  Telephone No.:  (703) 317-2424
                  Telecopy No.:  (703) 317-1631

                  with a copy to:

                  Blau, Kramer, Wactlar & Lieberman, P.C.
                  100 Jericho Quadrangle
                  Jericho, New York 11753
                  Attention:  David H. Lieberman, Esq.
                  Telephone No.:  (516) 822-4820
                  Telecopy No.:  (516) 822-4824

            Section 9.5 Counterparts. This Agreement may be executed in two or
more counterparts, each of which shall be considered one and the same agreement
and shall become effective when two or more counterparts have been signed by
each of the parties and delivered to the other parties.

            Section 9.6 Entire Agreement; No Third Party Beneficiaries. This
Agreement, the Indemnification Agreement and the Confidentiality Agreement
(including the documents and the instruments referred to herein and therein):
(a) constitute the entire agreement and supersede all prior agreements and
understandings, both written and oral, among the parties with respect to the
subject matter hereof and thereof, and (b) except as provided in Sections 2.4
and 5.9 are not intended to confer upon any Person other than the parties hereto
and thereto any rights or remedies hereunder.

            Section 9.7 Severability. Any term or provision of this Agreement
that is held by a court of competent jurisdiction or other authority to be
invalid, void or unenforceable in any situation in any jurisdiction shall not
affect the validity or enforceability of the remaining terms and provisions
hereof or the validity or enforceability of the offending term or provision in
any other situation or in any other jurisdiction. If the final judgment of a
court of competent jurisdiction or other authority declares that any term or
provision hereof is invalid, void or unenforceable, the parties agree that the
court making such determination shall have the power to reduce the scope,
duration, area or applicability of the term or provision, to delete


                                       64
<PAGE>   69
specific words or phrases, or to replace any invalid, void or unenforceable term
or provision with a term or provision that is valid and enforceable and that
comes closest to expressing the intention of the invalid or unenforceable term
or provision.

            Section 9.8 Governing Law. This Agreement shall be governed by and
construed in accordance with the laws of the State of Delaware without giving
effect to the principles of conflicts of law thereof.

            Section 9.9 Enforcement. The parties agree that irreparable damage
would occur in the event that any of the provisions of this Agreement were not
performed in accordance with their specific terms or were otherwise breached. It
is accordingly agreed that the parties shall be entitled to an injunction or
injunctions to prevent breaches of this Agreement and to enforce specifically
the terms and provisions of this Agreement in any court of the United States
located in the Commonwealth of Massachusetts or in Massachusetts state court,
this being in addition to any other remedy to which they are entitled at law or
in equity. In addition, each of the parties hereto (a) consents to submit itself
to the personal jurisdiction of any Federal court located in the Commonwealth of
Massachusetts or any Massachusetts state court in the event any dispute arises
out of this Agreement or any of the Transactions contemplated by this Agreement,
(b) agrees that it will not attempt to deny or defeat such personal jurisdiction
by motion or other request for leave from any such court and (c) agrees that it
will not bring any action relating to this Agree ment or any of the Transactions
contemplated by this Agreement in any court other than a Federal or state court
sitting in the Commonwealth of Massachusetts.

            Section 9.10 Time of Essence. Each of the parties hereto hereby
agrees that, with regard to all dates and time periods set forth or referred to
in this Agreement, time is of the essence.

            Section 9.11 Extension; Waiver. At any time prior to the Effective
Time, the parties may (a) extend the time for the performance of any of the
obligations or other acts of the other parties, (b) waive any inaccuracies in
the representations and warranties of the other parties contained in this
Agreement or in any document delivered pursuant to this Agreement or (c) subject
to the proviso of Section 9.2, waive compliance by the other parties with any of
the agreements or conditions contained in this Agreement. Any agreement on the
part of a party to any such extension or waiver shall be valid only if set forth
in an instrument in writing signed on behalf of such party. The failure of any
party to this Agreement to assert any of its rights under this Agreement or
otherwise shall not constitute a waiver of those rights.


                                       65
<PAGE>   70
            Section 9.12 Assignment. Neither this Agreement nor any of the
rights, interests or obligations hereunder shall be assigned by any of the
parties hereto (whether by operation of law or otherwise) without the prior
written content of the other parties, except that Purchaser may assign, in its
sole discretion, any or all of its rights, interests and obligations hereunder
to Parent or to any direct or indirect wholly owned Subsidiary of Parent.
Subject to the preceding sentence, this Agree ment will be binding upon, inure
to the benefit of and be enforceable by the parties and their respective
successors and assigns.


                                       66
<PAGE>   71
            IN WITNESS WHEREOF, Parent, Purchaser and the Company have caused
this Agreement to be executed under seal by their respective officers thereunto
duly authorized as of the date first written above.



                                 EMC CORPORATION


                                 By    /s/ Michael C. Ruettgers
                                    __________________________________
                                     Name: Michael C. Ruettgers
                                     Title: President/CEO


                                 EAGLE MERGER CORP.


                                 By    /s/ Paul T. Dacier
                                    __________________________________
                                     Name: Paul T. Dacier
                                     Title: Secretary


                                 SOFTWORKS, INC.


                                 By    /s/ Judy G. Carter
                                    __________________________________
                                     Name: Judy G. Carter
                                     Title: President & CEO
<PAGE>   72
                                                                         Annex A

            Certain Conditions of the Offer. Notwithstanding any other
provisions of the Offer, and in addition to (and not in limitation of)
Purchaser's rights to extend and amend the Offer at any time in its sole
discretion (subject to the provisions of the Agreement), Purchaser shall not be
required to accept for payment or, subject to any applicable rules and
regulations of the SEC, including Rule 14e-1(c) under the Exchange Act (relating
to Purchaser's obligation to pay for or return tendered Shares promptly after
termination or withdrawal of the Offer), pay for, and may delay the acceptance
for payment of or, subject to the restriction referred to above, the payment
for, any tendered Shares, and may terminate or amend the Offer as to any Shares
not then paid for, if (i) any applicable waiting period under the HSR Act has
not expired or terminated, (ii) the Minimum Condition has not been satisfied, or
(iii) at any time on or after the date of the Agreement and before the scheduled
expiration date of the Offer, any of the following events shall occur or shall
be determined by Purchaser to have occurred:

            (a) there shall be threatened or pending any suit, action or
proceeding by any Governmental Entity (i) seeking to prohibit or impose any
material limitations on Parent's or Purchaser's ownership or operation (or that
of any of their respective Subsidiaries or Affiliates) of all or a material
portion of their or the Company's businesses or assets, or to compel Parent or
Purchaser or their respective Subsidiaries and Affiliates to dispose of or hold
separate any material portion of the business or assets of the Company or Parent
and their respective Subsidiaries, in each case taken as a whole, (ii)
challenging the acquisition by Parent or Purchaser of any Shares under the Offer
or pursuant to the Stock Tender Agree ment or the Stockholders' Stock Tender
Agreement, seeking to restrain or prohibit the making or consummation of the
Offer or the Merger or the performance of any of the other transactions
contemplated by this Agreement, the Stock Tender Agreement or the Stockholders'
Stock Tender Agreement, or seeking to obtain from the Company, Parent or
Purchaser any damages that are material in relation to the Company and its
Subsidiaries, taken as a whole, (iii) seeking to impose material limitations on
the ability of Purchaser, or rendering Purchaser unable, to accept for payment,
pay for or purchase some or all of the Shares pursuant to the Offer and the
Merger, (iv) seeking to impose material limitations on the ability of Purchaser
or Parent effectively to exercise full rights of ownership of the Shares,
including, without limitation, the right to vote the Shares purchased by it on
all matters properly presented to the Company's shareholders, or (v) which
otherwise is reasonably likely to have a material adverse affect on the
consolidated financial condition, businesses or results of operations of the
Company and its Subsidiaries, taken as a whole; or


                                       A-1
<PAGE>   73
            (b) there shall be any statute, rule, regulation, judgment, order or
injunction enacted, entered, enforced, promulgated or deemed applicable to the
Offer or the Merger, or any other action shall be taken by any Governmental
Entity, other than the application to the Offer or the Merger of applicable
waiting periods under the HSR Act, that is reasonably likely to result, directly
or indirectly, in any of the consequences referred to in clauses (i) through (v)
of paragraph (a) above; or

            (c) there shall have occurred (i) any general suspension of trading
in, or limitation on prices for, securities on the NYSE or in the NASDAQ
National Market System, for a period in excess of three hours (excluding
suspensions or limitations resulting solely from physical damage or interference
with such exchanges not related to market conditions), (ii) a declaration of a
banking moratorium or any suspension of payments in respect of banks in the
United States (whether or not mandatory), (iii) a commencement of a war, armed
hostilities or other international or national calamity directly or indirectly
involving the United States, (iv) any limitation (whether or not mandatory) by
any United States or foreign governmental authority on the extension of credit
by banks or other financial institutions, (v) any decline in either the Dow
Jones Industrial Average or the Standard & Poor's Index of 500 Industrial
Companies by an amount in excess of 15% measured from the close of business on
the date of this Agreement, or (vi) a change in general financial bank or
capital market conditions which materially or adversely affects the ability of
financial institutions in the United States to extend credit or syndicate loans
or (vii) in the case of any of the foregoing existing at the time of the
commencement of the Offer, a material acceleration or worsening thereof; or

            (d) there shall have occurred any material adverse change (or any
development that, insofar as reasonably can be foreseen, is reasonably likely to
result in any material adverse change) in the consolidated financial condition,
businesses, results of operations or prospects of the Company and its
Subsidiaries, taken as a whole; or

            (e) the Company Board of Directors or any committee thereof (i)
shall have withdrawn, modified or changed in a manner adverse to Parent or Pur-
chaser its approval or recommendation of the Offer, this Agreement or the
Merger, (ii) shall have recommended the approval or acceptance of an Acquisition
Proposal from, or similar business combination with, a Person other than Parent,
Purchaser or their Affiliates, (iii) shall have executed an agreement in
principle or definitive agreement relating to an Acquisition Proposal from, or
similar business combination with, a Person other than Parent, Purchaser or
their Affiliates or (iv) shall have adopted any resolution to effect any of the
foregoing which, in the sole judgment of Parent in any such case, and regardless
of the circumstances (including any action or


                                       A-2
<PAGE>   74
inaction by Parent or Purchaser) giving rise to any such condition, makes it
inadvisable to proceed with such acceptance or payment; or

            (f) any of the representations and warranties of the Company set
forth in this Agreement that are qualified as to materiality shall not be true
and correct and any such representations and warranties that are not so
qualified shall not be true and correct in any material respect, in each case as
of the date of this Agree ment and as of the scheduled expiration date of the
Offer; or

            (g) the Company shall have failed to perform in any material respect
any obligation or to comply in any material respect with any agreement or
covenant of the Company to be performed or complied with by it under this Agree
ment; or

            (h) (A) any of the representations and warranties of the Major
Shareholder set forth in the Stock Tender Agreement that are qualified as to
materiality shall not be true and correct and any such representations and
warranties that are not so qualified shall not be true and correct in any
material respect, in each case as of the date of this Agreement and as of the
scheduled expiration date of the Offer; (B) either the Major Shareholder or the
Trustees shall have failed to perform in any material respect any obligation or
to comply in any material respect with any agreement or covenant of the Major
Shareholder or the Trustees to be performed or complied with by them under the
Stock Tender Agreement; or (C) there shall be any judgment, order or injunction
enacted, entered, enforced, promulgated or deemed applicable to the respective
obligations of the Major Shareholder or the Trustees under the Stock Tender
Agreement, relating to the tendering of the Shares beneficially owned by the
Major Shareholder in the Offer, the granting of an option to Parent to purchase
the Shares beneficially owned by Major Shareholder and the granting of a proxy
with respect to, and the agreement to vote, the Shares beneficially owned by
the Major Shareholder, which judgments, order or injunction, after the initial
scheduled expiration date of the Offer, has not been withdrawn or rendered
inapplicable to the obligations of the Major Shareholder or the Trustees under
the Stock Tender Agreement within 15 days of being so enacted, entered,
enforced, promulgated or deemed applicable.

            (i) all consents necessary to the consummation of the Offer or the
Merger including, without limitation, consents from parties to loans, contracts,
leases or other agreements and consents from governmental agencies, whether
federal, state or local shall not have been obtained, other than consents the
failure to obtain which would not have a material adverse effect on the Company
and its Subsidiaries, taken as a whole; or


                                       A-3
<PAGE>   75
            (j) this Agreement shall have been terminated in accordance with its
terms;

which in the sole judgment, exercised reasonably, of Parent or Purchaser, in any
such case, and regardless of the circumstances (including any action or inaction
by Parent or Purchaser) giving rise to such condition, makes it inadvisable to
proceed with the Offer and/or with such acceptance for payment of or payment for
Shares.

            The foregoing conditions are for the sole benefit of Parent and
Purchaser, may be waived by Parent or Purchaser, in whole or in part, at any
time and from time to time in the sole discretion of Parent or Purchaser. The
failure by Parent or Purchaser at any time to exercise any of the foregoing
rights shall not be deemed a waiver of any such right and each such right shall
be deemed an ongoing right which may be asserted at any time and from time to
time.


                                       A-4


<PAGE>   1
                                                               Exhibit (4)

                             STOCK TENDER AGREEMENT

                  STOCK TENDER AGREEMENT, dated as of December 21, 1999, by and
among EMC Corporation, a Massachusetts corporation ("Parent"), Eagle Merger
Corp., a Delaware corporation and a wholly-owned subsidiary of Parent
("Purchaser"), Computer Concepts Corp., a Delaware corporation (the "Major
Shareholder"), and James Cannavino, Dennis Murray and Charles Feld, solely in
their capacities as trustees under the Voting Trust Agreement (as defined
below), or any successor trustees appointed pursuant to the terms of such
Agreement (each, a "Trustee" and collectively, the "Trustees").

                              W I T N E S S E T H :

                  WHEREAS, the Major Shareholder Beneficially Owns 6,145,767
shares of the common stock, $.001 par value per share (the "Common Stock"), of
Softworks, Inc., a Delaware corporation (the "Company"); and

                  WHEREAS, the Major Shareholder entered into a Voting Trust
Agreement, dated as of August 3, 1998, by and among Daniel DelGiorno, Jr., James
Cannavino and Robert Devine, as trustees, the Company and Major Shareholder (the
"Voting Trust Agreement") and deposited into the voting trust created pursuant
and subject to the terms and conditions of the Voting Trust Agreement (the
"Voting Trust"), and assigned and transferred to the Trustees, the shares of
Common Stock owned by the Major Shareholder (the shares of Common Stock
Beneficially Owned by the Major Shareholder, together with any shares of Common
Stock acquired by the Major Shareholder after the date hereof and prior to the
consummation or termination of the Offer (as hereinafter defined), upon exercise
of options or otherwise, and subject to the Voting Trust are referred to herein
as the "Shares"); and

                  WHEREAS, the Voting Trust Agreement provides, among other
things, that the Trustees will have certain rights relating to the sale and
voting of the Shares; and

                  WHEREAS, simultaneously with the execution of this Agreement,
Parent, Purchaser and the Company are entering into an Agreement and Plan of
Merger (as amended from time to time, the "Merger Agreement")
<PAGE>   2
pursuant to which, among other things, Purchaser is agreeing to promptly
commence a cash tender offer (as such tender offer may hereafter be amended from
time to time, the "Offer") to purchase all of the issued and outstanding shares
of Common Stock; and

                  WHEREAS, as an inducement and a condition to their willingness
to enter into the Merger Agreement and incur the obligations set forth therein,
including the Offer and the subsequent merger of the Purchaser with and into the
Company as contemplated thereby (the "Merger"), Parent and Purchaser have
requested that the Trustees and the Major Shareholder agree, and the Trustees
and the Major Shareholder have agreed, to tender the Shares at any time during
the term of this Agreement pursuant to the Offer, to vote all the Shares in
favor of the Merger, and to grant to Parent an option to acquire all the Shares
under certain circumstances, all on the terms and conditions contained in this
Agreement; and

                  WHEREAS, the Major Shareholder desires that the Trustees
undertake, pursuant to the Voting Trust, all of the actions set forth herein and
intends and hereby directs the Trustees to take all such actions.

                  NOW, THEREFORE, in consideration of the foregoing and the
mutual promises, representations, warranties, covenants and agreements set forth
herein and the promises, representations, warranties, covenants and agreements
of Parent and Purchaser in the Merger Agreement, and intending to be legally
bound hereby, the parties hereto agree as follows:

         1. Certain Definitions. For purposes of this Agreement, except as
otherwise expressly provided or unless the context clearly requires otherwise:

                  "Beneficially Own" or "Beneficial Ownership" shall mean, with
respect to any securities, having "beneficial ownership" of such securities (as
determined pursuant to Rule 13d-3 under the Securities Exchange Act of 1934, as
amended), including pursuant to any agreement, arrangement or understanding,
whether or not in writing.

                                        2
<PAGE>   3
                  "Option Expiration Date" shall mean the date 15 business days
after the termination of the Merger Agreement in accordance with Article VII
thereof.

                  "Person" shall mean a natural person, corporation,
partnership, joint venture, association, trust, limited liability company,
business trust, joint stock company, unincorporated organization or other
entity.

                  "Transfer" shall mean, with respect to a security, the sale,
transfer, pledge, hypothecation, encumbrance, assignment or disposition of such
security or the Beneficial Ownership thereof, the offer to make such a sale,
transfer or other disposition, and the entering into of any option, agreement,
arrangement or understanding, whether or not in writing, to effect any of the
foregoing. As a verb, "Transfer" shall have a correlative meaning.

                  "Voting Period" shall mean the period from the date hereof
until the termination of this Agreement in accordance with its terms.

         2. Restrictions. Neither the Trustees nor the Major Shareholder shall,
until the termination of this Agreement in accordance with its terms, directly
or indirectly, (a) except as provided in Section 3 hereof, Transfer the Shares
to any Person, grant any proxies or powers of attorney or enter into a voting
agreement, understanding or arrangement with respect to the Shares, or (b) take
any action that would make any representation or warranty of the Trustees or the
Major Shareholder herein untrue or incorrect or would result in a breach by the
Trustees or the Major Shareholder of any of its respective obligations under
this Agreement or a breach by the Company of its obligations under the Merger
Agreement.

         3. Tender of Shares. The Trustees and the Major Shareholder hereby
agree to validly tender or cause to be validly tendered, pursuant to and in
accordance with the terms of the Offer, promptly after Purchaser commences the
Offer (but in no event later than five business days after the date of such
commencement or,

                                        3
<PAGE>   4
with respect to shares of Common Stock acquired by the Major Shareholder and
deposited in the Voting Trust after the date of this Agreement upon exercise of
options or otherwise, no later than five business days after the date of such
acquisition), all of the Shares and to not withdraw such Shares unless the
Merger Agreement shall be validly terminated in accordance with Article VII
thereof.

         4. No Solicitation of Competing Transaction. Neither the Trustees nor
the Major Shareholder shall (and each of them shall cause its respective
representatives and agents not to), directly or indirectly, (a) initiate,
solicit or encourage, or take any action to facilitate the making of, any offer
or proposal which constitutes or is reasonably likely to lead to any Acquisition
Proposal (as defined in the Merger Agreement) or any inquiry with respect
thereto, or (b) in the event of an unsolicited Acquisition Proposal, engage in
negotiations or discussions with, or provide any information or data to, any
Person (other than Parent, Purchaser or any of their respective representatives
or agents) relating to any Acquisition Proposal.

         5. Voting of Shares; Proxy. (a) During the Voting Period, at any
meeting (whether annual or special and whether or not an adjourned or postponed
meeting) of the Company's stockholders, however called, or in connection with
any written consent of the Company's stockholders, the Major Shareholder and the
Trustees shall vote (or cause to be voted) all of the Shares: (i) in favor of
the Merger, the execution and delivery by the Company of the Merger Agreement
and the approval and adoption of the Merger and each of the other actions
contemplated by the Merger Agreement and this Agreement and any actions required
in furtherance thereof and hereof, provided that to the extent that such actions
require the payment of filing or registration fees on the part of the Trustees
or Major Shareholder in excess of $10,000, Parent shall reimburse the Trustees
or Major Shareholder, as the case may be, for any such excess; (ii) against any
action or agreement that would (A) result in a breach of any covenant,
representation or warranty or any other obligation or agreement of the

                                        4
<PAGE>   5
Company under the Merger Agreement or of the Trustees or the Major Shareholder
under this Agreement or (B) impede, interfere with, delay, postpone, or
adversely affect the Offer, the Merger or any other transaction contemplated by
the Merger Agreement or this Agreement; and (iii) except as otherwise agreed to
in writing in advance by Parent, against the following actions (other than the
Offer, the Merger and any other transaction contemplated by the Merger Agreement
and this Agreement): (A) any extraordinary corporate transaction, such as a
merger, consolidation or other business combination involving the Company or any
of its Subsidiaries (as defined in the Merger Agreement) (including any
transaction contemplated by an Acquisition Proposal); (B) any sale, lease or
transfer of a material amount of the assets or business of the Company or its
Subsidiaries, or any reorganization, restructuring, recapitalization, special
dividend, dissolution, liquidation or winding up of the Company or its
Subsidiaries; (C) any material change in the present capitalization of the
Company or its Subsidiaries or any amendment of the Certificate of Incorporation
of the Company; (D) any other material change in the Company's corporate
structure or business; and (E) any other action that is intended or could
reasonably be expected to impede, interfere with, delay, postpone, discourage or
materially adversely affect the Offer, the Merger, any other transaction
contemplated by the Merger Agreement or this Agreement or the contemplated
economic benefits of any of the foregoing. The Trustees shall not enter into any
agreement, arrangement or understanding with any Person the effect of which
would be inconsistent or violative of the provisions and agreements contained in
this Section 5.

         (b) IRREVOCABLE PROXY. THE MAJOR SHAREHOLDER AND EACH TRUSTEE HEREBY
SEVERALLY APPOINTS PAUL T. DACIER AND DAVID DONATELLI IN THEIR RESPECTIVE
CAPACITIES AS OFFICERS OF PURCHASER, AND ANY INDIVIDUAL WHO SHALL HEREAFTER
SUCCEED TO ANY SUCH OFFICE OF PURCHASER, AND ANY OTHER DESIGNEE OF PURCHASER,
EACH OF THEM INDIVIDUALLY, THE MAJOR SHAREHOLDER'S AND THE TRUSTEE'S, AS
APPROPRIATE, IRREVOCABLE (UNTIL THE TERMINATION OF THE VOTING PERIOD) PROXY AND
ATTORNEY-IN-FACT (WITH FULL POWER OF SUBSTITUTION) TO VOTE THE SHARES AS
INDICATED

                                        5
<PAGE>   6
IN SECTION 5(A) ABOVE. EACH OF THE MAJOR SHAREHOLDER AND EACH TRUSTEE INTENDS
THIS PROXY TO BE IRREVOCABLE (UNTIL THE TERMINATION OF THE VOTING PERIOD) AND
COUPLED WITH AN INTEREST AND WILL TAKE SUCH FURTHER ACTION AND EXECUTE SUCH
OTHER INSTRUMENTS AS MAY BE NECESSARY TO EFFECTUATE THE INTENT OF THIS PROXY AND
HEREBY REVOKES ANY PROXY PREVIOUSLY GRANTED BY THE TRUSTEE WITH RESPECT TO THE
SHARES.

         6. Waiver of Appraisal or Dissenting Rights. The Trustees and the Major
Shareholder hereby waive any rights of appraisal or rights to dissent from the
Merger under the General Corporation Law of the State of Delaware.

         7. Waiver of Claims. Each of the Trustees and the Major Shareholder
hereby waives and relinquishes any claims, actions, recourse or other rights of
any nature which the Trustees or the Major Shareholder may have against the
Company, Parent or Purchaser which arises out of or relates to the Major
Shareholder's ownership of the Shares, its status as a stockholder of the
Company, the conduct of the business of the Company or the Major Shareholder or
the authorization, execution and delivery of the Merger Agreement or this
Agreement or the consummation of the transactions contemplated thereby or
hereby; provided, however, that the provisions of this Section 7 shall not
extend to the obligations of Parent and Purchaser pursuant to this Agreement.

         8. Option. (a) The Major Shareholder and the Trustees hereby
irrevocably grant Parent an option (the "Option"), exercisable only upon the
events and subject to the conditions set forth herein, but in no event earlier
than January 1, 2000, to purchase any or all of the Shares at a purchase price
per share equal to $10.00 (or such higher per share price as may be offered by
Purchaser in the Offer).

         (b) Subject to the conditions to the Offer and Purchaser's obligation
to purchase tendered Common Stock, each as set forth in the Merger Agreement,
and the termination provisions of Section 12, and provided that theretofore
Purchaser shall have commenced the

                                        6
<PAGE>   7
Offer, Parent may exercise the Option in whole or in part at any time prior to
the Option Expiration Date if (x) the Major Shareholder or the Trustees fail to
comply with any of their obligations under this Agreement, or the Major
Shareholder or the Trustees withdraw the tender of the Shares (but the Option
shall not limit any other right or remedy available to Parent or Purchaser
against the Major Shareholder or the Trustees for breach of this Agreement) or
(y) the Offer is not consummated because of the failure to satisfy any of the
conditions to the Offer set forth in the Merger Agreement (other than as a
result of any action or inaction of the Parent or Purchaser that constitutes a
breach of the Merger Agreement).

                  Upon the occurrence of any of such circumstances, Parent shall
be entitled to exercise the Option and purchase the Shares, and the Trustees and
the Major Shareholder shall sell the Shares to Parent. Parent shall exercise the
Option by delivering written notice of such exercise to the Trustees (the
"Notice"), specifying the number of Shares to be purchased and the date, time
and place for the closing of such purchase, which date shall not be less than
three business days nor more than five business days from the date the Trustees
receive the Notice and in no event shall such date be later than the Option
Expiration Date. The closing of the purchase of Shares pursuant to this Section
7(b) (the "Closing") shall take place on the date, at the time and at the place
specified in such Notice; provided, that if at such date any of the conditions
to the Offer and Purchaser's obligation to purchase tendered Common Stock shall
not have been satisfied (or waived), Parent may postpone the Closing until a
date within five business days after such conditions are satisfied (but not
later than the Option Expiration Date). Upon the request of Parent, the Trustees
and the Major Shareholder shall promptly take, or cause to be taken, all action
required to effect all necessary filings by the Trustees and the Major
Shareholder under the HSR Act (as defined in the Merger Agreement) and shall
cooperate with Parent with respect to the filing obligations of Parent and
Purchaser, in each case as may be required in connection with the Closing.


                                        7
<PAGE>   8
         (c) At the Closing, the Trustees and the Major Shareholder will deliver
to Parent (i) a certificate, dated the date of the Closing, certifying that the
representation and warranty of the Trustees in Section 10(a) is true and correct
as of the date of the Closing; (ii) a certificate, dated the date of the
Closing, signed by an officer of the Major Shareholder certifying that the
representation and warranty of the Major Shareholder in Section 11(a) is true
and correct as of the date of the Closing; and (iii) in accordance with Parent's
instructions, the certificates representing the Shares and being purchased
pursuant to Section 7(a), duly endorsed or accompanied by stock powers duly
executed in blank. At such Closing, Parent shall deliver to the Major
Shareholder, by bank wire transfer of immediately available funds, an amount
equal to the number of Shares being purchased from the Major Shareholder as
specified in the Notice multiplied by $10.00 (or such higher per share price as
may be offered by Purchaser in the Offer).

         (d) In the event of the exercise by Parent of the Option and the
subsequent sale by Parent of any or all of the Shares within 60 days of the
Closing (provided, however, that in the event of the commencement of any tender
offer by any third party, unaffiliated with Major Shareholder, for any and all
shares of the Common Stock outstanding (a "Third Party Tender Offer") during
such 60 day period, such 60 day period shall be extended to the earlier of (x)
60 days from the commencement of the Third Party Tender Offer or (y) 120 days
from the Closing) in connection with or pursuant to any Acquisition Proposal (a
"Subsequent Sale"), Parent shall pay Major Shareholder, within two business days
of the Subsequent Sale, an amount equal to the product of (A) 30% of the
difference between (x) the proceeds per Share received by Parent from the
Subsequent Sale and (y) the Offer Price or such higher price per Share as shall
be paid to the Major Shareholder by Purchaser, as adjusted for splits,
combinations and the like, multiplied by (B) the number of Shares sold pursuant
to the Subsequent Sale.

         (e) Parent and Purchaser shall be solely responsible for any
obligations either of them have

                                        8
<PAGE>   9
pursuant to Section 13(d) of the Securities Exchange Act of 1934, as amended, or
the rules and regulations thereunder.

         9. No Purchase. Purchaser and Parent may allow the Offer to expire
without accepting for payment or paying for any Shares, on the terms and
conditions set forth in the Offer to Purchase (as defined in the Merger
Agreement), and may allow the Option to expire without exercising the Option and
purchasing all or any Shares pursuant to such exercise. If all Shares validly
tendered and not withdrawn are not accepted for payment and paid for in
accordance with the terms of the Offer to Purchase or pursuant to the exercise
of the Option, they shall be returned to the Trustees, whereupon they shall
continue to be held by the Trustees subject to the terms and conditions of this
Agreement.

         10. Representations and Warranties of the Trustees. Each Trustee
represents and warrants to Parent and Purchaser as follows:

         (a)      The Trustees have, in trust, good and marketable record title
                  to the Shares, free and clear of any claims, security
                  interests, liens and encumbrances, and the transfer of such
                  portion of the Shares hereunder will pass to Purchaser (or to
                  Parent pursuant to the exercise of the Option) good and
                  marketable record title to such portion of the Shares, free
                  and clear of any claims, security interests, liens and
                  encumbrances whatsoever.

         (b)      James Cannavino, Dennis Murray and Charles Feld are the only
                  lawful and duly appointed trustees of the Voting Trust and
                  have the full power, authority and legal right to enter into
                  this Agreement and to carry out the transactions contemplated
                  hereby.

         (c)      This Agreement constitutes the legal, valid and binding
                  agreement of the Trustee, enforceable in accordance with its
                  terms (except as enforceability may be limited by bankruptcy,
                  insolvency, moratorium or other

                                        9
<PAGE>   10
                  similar laws affecting creditors' rights generally or by the
                  principles governing the availability of equitable remedies).

         (d)      This Agreement and the execution and delivery hereof by the
                  Trustee does not, and the consummation of the transactions
                  contemplated hereby will not, (i) conflict with or result in
                  any violation of the Voting Trust Agreement, or (ii) violate
                  any order, writ, injunction, decree, statute, rule or
                  regulation applicable to the Trustee.

         (e)      Any information furnished by Major Shareholder for inclusion
                  in the Schedule 14D-1, the Schedule 14D-9 and the Proxy
                  Statement (as each such term is defined in the Merger
                  Agreement) will not contain any untrue statement of a material
                  fact or omit to state any material fact necessary in order to
                  make any such statement made by the Major Shareholder, in the
                  light of the circumstances under which it is made, not
                  misleading.

         11. Representations and Warranties of the Major Shareholder. The Major
Shareholder represents and warrants to Parent and Purchaser as follows:

         (a)      The Major Shareholder Beneficially Owns, but is not the record
                  holder of, the Shares, free and clear of any claims, security
                  interests, liens and encumbrances, other than the Voting
                  Trust, and the transfer of such portion of the Shares
                  hereunder will pass to Purchaser (or to Parent pursuant to the
                  exercise of the Option) Beneficial Ownership to such portion
                  of the Shares free and clear of any claims, security
                  interests, liens and encumbrances whatsoever.

         (b)      Major Shareholder is a corporation duly organized and validly
                  existing under the laws of its jurisdiction of incorporation,
                  and is in good standing under the laws of its jurisdiction of
                  incorporation. Major Shareholder has the corporate power and


                                       10
<PAGE>   11
                  authority to execute and deliver this Agreement and perform
                  its obligations hereunder. The execution and delivery by Major
                  Shareholder of this Agreement and the performance by Major
                  Shareholder of its obligations hereunder have been duly and
                  validly authorized by the Board of Directors of Major
                  Shareholder and no other corporate proceedings on the part of
                  Major Shareholder is necessary to authorize the execution,
                  delivery or performance of this Agreement or the consummation
                  of the transactions contemplated hereby.

         (c)      This Agreement constitutes the legal, valid and binding
                  agreement of the Major Shareholder enforceable in accordance
                  with its terms (except as enforceability may be limited by
                  bankruptcy, insolvency, moratorium or other similar laws
                  affecting creditors' rights generally or by the principles
                  governing the availability of equitable remedies).

         (d)      This Agreement covers all of the shares of Common Stock owned
                  by the Major Shareholder and its affiliates except for options
                  to purchase shares of Common Stock which were granted by the
                  Company to the Major Shareholder (provided, however, that any
                  Shares acquired by the Major Shareholder upon exercise of any
                  such options after the date hereof and prior to the
                  consummation or termination of the Offer are covered by this
                  Agreement). As of the date hereof, the Major Shareholder
                  Beneficially Owns 6,145,767 shares of the Company's Common
                  Stock and all such shares are subject to the Voting Trust.

         (e)      This Agreement and the execution and delivery hereof by the
                  Major Shareholder does not, and the consummation of the
                  transactions contemplated hereby will not, (i) conflict with
                  or result in any violation of the Voting Trust Agreement, (ii)
                  result in a violation of or breach of, or constitute (with or
                  without

                                       11
<PAGE>   12
                  due notice or lapse of time or both) a default (or give rise
                  to any right of termination, cancellation or acceleration)
                  under, any of the terms, conditions or provisions of any note,
                  bond, mortgage, indenture, license, agreement or other
                  instruments or obligations to which the Major Shareholder is a
                  party or by which any of their property or assets may be
                  bound, or (iii) violate any order, writ, injunction, decree,
                  statute, rule or regulation applicable to the Major
                  Shareholder or any of its properties or assets.

         (f)      To the knowledge of the Major Shareholder, the representations
                  and warranties made by the Company in the Merger Agreement are
                  true and correct in all material respects as of the date
                  hereof, and, to the knowledge of the Major Shareholder, there
                  is no condition or state of facts which could cause the
                  Company to breach any of such representations and warranties
                  during the period from the date hereof until the earlier of
                  (x) the consummation of the Merger or (y) the termination of
                  the Merger Agreement in accordance with its terms.

         12.      Representations and Warranties of Parent and Purchaser.
                  Parent and Purchaser hereby represent and warrant to Major
                  Shareholder and the Trustees as follows:

         (a)      Each of Parent and Purchaser is a corporation duly organized
                  and validly existing under the laws of its jurisdiction of
                  incorporation, and each of them is in good standing under the
                  laws of its jurisdiction of incorporation. Parent and
                  Purchaser have all necessary corporate power and authority to
                  execute and deliver this Agreement and perform their
                  respective obligations hereunder. The execution and delivery
                  by Parent and Purchaser of this Agreement and the performance
                  by Parent and Purchaser of their respective obligations
                  hereunder have been duly and


                                                 12
<PAGE>   13
                  validly authorized by the Board of Directors of each of Parent
                  and Purchaser and no other corporate proceedings on the part
                  of Parent or Purchaser are necessary to authorize the
                  execution, delivery or performance of this Agreement or the
                  consummation of the transactions contemplated hereby.

         (b)      This Agreement has been duly and validly executed and
                  delivered by Parent and Purchaser and constitutes a valid and
                  binding Agreement of each of Parent and Purchaser, enforceable
                  against each of them in accordance with its terms (except as
                  enforceability may be limited by bankruptcy, insolvency,
                  moratorium or other similar laws affecting creditors' rights
                  generally or by the principles governing the availability of
                  equitable remedies).

         13. Termination. This Agreement shall terminate on the earlier of (i)
the purchase by Purchaser of the Shares pursuant to the Offer or (ii) the Option
Expiration Date. The provisions of Sections 7, 10 and 11 hereof shall survive
the termination of this Agreement.

         14. Specific Performance. The parties hereto acknowledge and agree that
if any of the provisions of this Agreement were not performed by the Trustees or
the Major Shareholder, as the case may be, in accordance with their specific
terms or were otherwise breached, Parent would not have an adequate remedy at
law and would be irreparably harmed and that the damages therefor would be
difficult to determine. It is accordingly agreed that Parent shall be entitled
to injunctive relief to prevent breaches of this Agreement by the Trustees and
the Major Shareholder and to specifically enforce the terms and provisions
hereof in any court of the United States located in the Commonwealth of
Massachusetts or in Massachusetts state court, this being in addition to any
other remedy to which they are entitled at law or in equity.

         15. Notices. All notices and other communications hereunder shall be in
writing and shall be deemed to

                                       13
<PAGE>   14
have been duly given if hand delivered in person or by next-day courier,
transmitted by facsimile or mailed by registered or certified mail, postage
prepaid, return receipt requested, as follows:

         (a)      If to Parent, to:

                  EMC Corporation
                  35 Parkwood Drive
                  Hopkinton, Massachusetts 01748
                  Attention: Vice President,
                             Corporate Development
                  Telephone No.: (508) 435-1000
                  Facsimile No.: (508) 435-8900

         with a copy to:

                  EMC Corporation
                  35 Parkwood Drive
                  Hopkinton, Massachusetts 01748
                  Attention:  Office of the General Counsel
                  Telephone No.: (508) 435-1000
                  Facsimile No.: (508) 497-6915

         and a copy to:

                  Skadden, Arps, Slate, Meagher & Flom LLP
                  One Beacon Street
                  Boston, Massachusetts  02108
                  Attention:  Margaret A. Brown, Esq.
                  Telephone No:  (617) 573-4800
                  Facsimile No:  (617) 573-4822

         (b)      If to the Trustees, to:

                  c/o Softworks, Inc.
                  803 Windsor Drive SE
                  Redmond, Washington  98053
                  Attention:  James A. Cannavino
                  Telephone No.:  (425) 427-8985
                  Facsimile No.:  (425) 837-1083


                                       14
<PAGE>   15
                  4437 Livingston Avenue
                  Dallas, Texas  75205
                  Attention:  Charles Feld
                  Telephone No.: (214) 522-3140
                  Facsimile No.: (972) 791-3951

                  Marist College
                  3399 North Road
                  Poughkeepsie, New York 12601
                  Attention: Dr. Dennis Murray
                  Telephone No.: (914) 575-3600
                  Facsimile No.: (914) 575-3337

         with a copy to:

                  Blau, Kramer, Wactlar & Lieberman, P.C.
                  100 Jericho Quadrangle
                  Jericho, New York 11753
                  Attention:  David H. Lieberman, Esq.
                  Telephone No.:  (516) 822-4820
                  Facsimile No.:  (516) 822-4824

         (c)      If to the Major Shareholder, to:

                  Computer Concepts Corp.
                  80 Orville Drive
                  Bohemia, New York  11716
                  Attention:  Daniel DelGiorno, Jr., President
                          Telephone No.: (516) 244-1500
                          Facsimile No.: (516) 244-1468

         with a copy to:

                  Beckman, Millman & Sanders LLP
                  116 John Street
                  New York, New York  10038
                  Attention:  Michael Beckman, Esq.
                  Telephone No.:  (212) 406-4700
                  Facsimile No.:  (212) 406-3750

or to such other address as the person to whom notice is given may have
previously furnished to the other parties in writing in accordance herewith,
except that notices of change of address shall be effective only upon receipt.

                                       15
<PAGE>   16
         16. Assignment. Neither this Agreement nor any of the rights, interests
or obligations hereunder shall be assigned by any of the parties hereto (whether
by operation of law or otherwise) without the prior written consent of the other
parties, except that Purchaser may assign, in its sole discretion, any or all of
its rights, interests and obligations hereunder to Parent or to any direct or
indirect wholly owned Subsidiary of Parent. Subject to the preceding sentence,
this Agreement will be binding upon, inure to the benefit of and be enforceable
by the parties and their respective successors and assigns.

         17. Amendments. This Agreement may not be modified, amended, altered or
supplemented except upon the execution and delivery of a written agreement
executed by the parties hereto.

         18. Governing Law. This Agreement shall be governed by and construed
and enforced in accordance with the laws of the State of Delaware, without
regard to its conflicts of law rules. Each of the parties hereto (a) consents to
submit itself to the personal jurisdiction of any Federal court located in the
Commonwealth of Massachusetts or any Massachusetts state court in the event any
dispute arises out of this Agreement or any of the transactions contemplated by
this Agreement, (b) agrees that it will not attempt to deny or defeat such
personal jurisdiction by motion or other request for leave from any such court
and (c) agrees that it will not bring any action relating to this Agreement or
any of the transactions contemplated by this Agreement in any court other than a
Federal or state court sitting in the Commonwealth of Massachusetts.

         19. Counterparts. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original but all of which
together shall constitute one and the same agreement.

         20. Effect of Headings. The headings herein are for reference purposes
only and shall not in any way affect the meaning or interpretation hereof.


                                       16
<PAGE>   17
         21. Entire Agreement. This Agreement constitutes the entire agreement
among the parties hereto and supersedes all prior agreements and understandings,
oral or written, among the parties hereto with respect to the subject matter
hereof.



                     [REMAINDER OF PAGE INTENTIONALLY BLANK]


                                       17
<PAGE>   18
              IN WITNESS WHEREOF, this Agreement has been duly executed under
seal and delivered by the parties hereto on the date first above written.

EMC CORPORATION


                                              By  /s/ Michael J. Cody
                                              ---------------------------------
                                              Name:   Michael J. Cody
                                              Title:  Vice President, Corporate
                                                      Development


                                              EAGLE MERGER CORP.


                                              By /s/ Paul T. Dacier
                                              ---------------------------------
                                              Name:  Paul T. Dacier
                                              Title: Secretary


                                              COMPUTER CONCEPTS CORP.



                                              By /s/ Daniel DelGiorno
                                              ---------------------------------
                                              Name:  Daniel DelGiorno
                                              Title: Chairman


                                              TRUSTEES:

                                                 /s/ James Cannavino
                                              ---------------------------------
                                              James Cannavino, as trustee under
                                              the Voting Trust Agreement, dated
                                              as of August 3, 1998


                                                 /s/ Dennis Murray
                                              ---------------------------------
                                              Dennis Murray, as trustee under
                                              the Voting Trust Agreement, dated
                                              as of August 3, 1998


                                                 /s/ Charles Feld
                                              ---------------------------------
                                              Charles Feld, as trustee under
                                              the Voting Trust Agreement, dated
                                              as of August 3, 1998





<PAGE>   1
                                                               Exhibit (5)




                      STOCKHOLDERS' STOCK TENDER AGREEMENT

          STOCKHOLDERS' STOCK TENDER AGREEMENT, dated as of December 21, 1999,
by and among EMC Corporation, a Massachusetts corporation ("Parent"), Eagle
Merger Corp., a Delaware corporation and a wholly-owned subsidiary of Parent
("Purchaser"), and each of James A. Cannavino, Judy G. Carter, Daniel DelGiorno,
Jr., Claude R. Kinsey, III, Joseph J. Markus, George Aronson, Robert McLaughlin
and Lisa Welch (each a "Shareholder and collectively, the "Shareholders").

                              W I T N E S S E T H :

          WHEREAS, each Shareholder Beneficially Owns that number of shares of
the common stock, $.001 par value per share (the "Common Stock"), of Softworks,
Inc., a Delaware corporation (the "Company"), set forth opposite such
Shareholder's name on Appendix A hereto; and

          WHEREAS, simultaneously with the execution of this Agreement, Parent,
Purchaser and the Company are entering into an Agreement and Plan of Merger (as
amended from time to time, the "Merger Agreement") pursuant to which, among
other things, Purchaser is agreeing to promptly commence a cash tender offer (as
such tender offer may hereafter be amended from time to time, the "Offer") to
purchase all of the issued and outstanding shares of Common Stock; and

          WHEREAS, as an inducement and a condition to their willingness to
enter into the Merger Agreement and incur the obligations set forth therein,
including the Offer and the subsequent merger of the Purchaser with and into the
Company as contemplated thereby (the "Merger"), Parent and Purchaser have
requested that the Shareholders agree, and each Shareholder has agreed, to
tender that number of shares of Common Stock Beneficially Owned by such
Shareholder and set forth opposite such Shareholder's name on Appendix B hereto
(such shares of Common Stock, together with any shares of Common Stock acquired
by the Shareholders after the date hereof and prior to the consummation or
termination of the Offer (as hereinafter defined), upon exercise of options or
otherwise being referred to herein as the "Shares") by such Shareholder at any
time during the term of this Agreement pursuant to the Offer, to vote all of
such Shareholder's Shares in favor of the Merger,
<PAGE>   2
and to grant to Parent an option to acquire all of such Shareholder's Shares
under certain circumstances, all on the terms and conditions contained in this
Agreement.

          NOW, THEREFORE, in consideration of the foregoing and the mutual
promises, representations, warranties, covenants and agreements set forth herein
and the promises, representations, warranties, covenants and agreements of
Parent and Purchaser in the Merger Agreement, and intending to be legally bound
hereby, the parties hereto agree as follows:

     1. Certain Definitions. For purposes of this Agreement, except as otherwise
expressly provided or unless the context clearly requires otherwise:

          "Beneficially Own" or "Beneficial Ownership" shall mean, with respect
to any securities, having "beneficial ownership" of such securities (as
determined pursuant to Rule 13d-3 under the Securities Exchange Act of 1934, as
amended), including pursuant to any agreement, arrangement or understanding,
whether or not in writing.

          "Option Expiration Date" shall mean the date 15 business days after
the termination of the Merger Agreement in accordance with Article VII thereof.

          "Person" shall mean a natural person, corporation, partnership, joint
venture, association, trust, limited liability company, business trust, joint
stock company, unincorporated organization or other entity.

          "Transfer" shall mean, with respect to a security, the sale, transfer,
pledge, hypothecation, encumbrance, assignment or disposition of such security
or the Beneficial Ownership thereof, the offer to make such a sale, transfer or
other disposition, and the entering into of any option, agreement, arrangement
or understanding, whether or not in writing, to effect any of the foregoing. As
a verb, "Transfer" shall have a correlative meaning.

          "Voting Period" shall mean the period from the date hereof until the
termination of this Agreement in accordance with its terms.


                                        2
<PAGE>   3
     2. Restrictions. Until the termination of this Agreement in accordance with
its terms, each of the Shareholders agrees not to, directly or indirectly, (a)
except as provided in Section 3 hereof, Transfer any of such Shareholder's
Shares to any Person, grant any proxies or powers of attorney or enter into a
voting agreement, understanding or arrangement with respect to such
Shareholder's Shares, or (b) take any action that would make any representation
or warranty of the Shareholder herein untrue or incorrect or would result in a
breach by the Shareholder of any of its obligations under this Agreement or a
breach by the Company of its obligations under the Merger Agreement.

     3. Tender of Shares. Each Shareholder hereby agrees to validly tender or
cause to be validly tendered, pursuant to and in accordance with the terms of
the Offer, promptly after Purchaser commences the Offer (but in no event later
than five business days after the date of such commencement or, with respect to
shares of Common Stock acquired by such Shareholder after the date of this
Agreement upon exercise of options or otherwise, no later than five business
days after the date of such acquisition), all of such Shareholder's Shares and
to not withdraw such Shares unless the Merger Agreement shall be validly
terminated in accordance with Article VII thereof.

     4. No Solicitation of Competing Transaction. Each Shareholder agrees not to
(and shall cause its respective representatives and agents not to), directly or
indirectly, (a) initiate, solicit or encourage, or take any action to facilitate
the making of, any offer or proposal which constitutes or is reasonably likely
to lead to any Acquisition Proposal (as defined in the Merger Agreement) or any
inquiry with respect thereto, or (b) in the event of an unsolicited Acquisition
Proposal, engage in negotiations or discussions with, or provide any information
or data to, any Person (other than Parent, Purchaser or any of their respective
representatives or agents) relating to any Acquisition Proposal; provided,
however, that the provisions of this Section 4 shall not restrict such
Shareholder in his or her capacity as a director or executive officer of the
Company from taking actions by or on behalf of the Company that are permitted to
be taken by or on behalf


                                        3
<PAGE>   4
of the Company in accordance with the provisions of Section 5.5 of the Merger
Agreement.

     5. Voting of Shares; Proxy. (a) During the Voting Period, at any meeting
(whether annual or special and whether or not an adjourned or postponed meeting)
of the Company's stockholders, however called, or in connection with any written
consent of the Company's stockholders, each Shareholder shall vote (or cause to
be voted) all of such Shareholder's Shares: (i) in favor of the Merger, the
execution and delivery by the Company of the Merger Agreement and the approval
and adoption of the Merger and each of the other actions contemplated by the
Merger Agreement and this Agreement and any actions required in furtherance
thereof and hereof, provided that to the extent that such actions require the
payment of filing or registration fees on the part of any Shareholder in excess
of $1,000, Parent shall reimburse the Shareholder incurring such expense for any
such excess; (ii) against any action or agreement that would (A) result in a
breach of any covenant, representation or warranty or any other obligation or
agreement of the Company under the Merger Agreement or the Shareholders under
this Agreement or (B) impede, interfere with, delay, postpone, or adversely
affect the Offer, the Merger or any other transaction contemplated by the Merger
Agreement or this Agreement; and (iii) except as otherwise agreed to in writing
in advance by Parent, against the following actions (other than the Offer, the
Merger and any other transaction contemplated by the Merger Agreement and this
Agreement): (A) any extraordinary corporate transaction, such as a merger,
consolidation or other business combination involving the Company or any of its
Subsidiaries (as defined in the Merger Agreement) (including any transaction
contemplated by an Acquisition Proposal); (B) any sale, lease or transfer of a
material amount of the assets or business of the Company or its Subsidiaries, or
any reorganization, restructuring, recapitalization, special dividend,
dissolution, liquidation or winding up of the Company or its Subsidiaries; (C)
any material change in the present capitalization of the Company or its
Subsidiaries or any amendment of the Certificate of Incorporation of the
Company; (D) any other material change in the Company's corporate structure or
business; and (E) any other action that is intended or could reasonably be
expected to impede, interfere with, delay, postpone, discourage


                                        4
<PAGE>   5
or materially adversely affect the Offer, the Merger, any other transaction
contemplated by the Merger Agreement or this Agreement or the contemplated
economic benefits of any of the foregoing. No Shareholder shall enter into any
agreement, arrangement or understanding with any Person the effect of which
would be inconsistent or violative of the provisions and agreements contained in
this Section 5.

     (b) IRREVOCABLE PROXY. EACH SHAREHOLDER HEREBY APPOINTS PAUL T. DACIER AND
DAVID DONATELLI IN THEIR RESPECTIVE CAPACITIES AS OFFICERS OF PURCHASER, AND ANY
INDIVIDUAL WHO SHALL HEREAFTER SUCCEED TO ANY SUCH OFFICE OF PURCHASER, AND ANY
OTHER DESIGNEE OF PURCHASER, EACH OF THEM INDIVIDUALLY, THE SHAREHOLDER'S
IRREVOCABLE (UNTIL THE TERMINATION OF THE VOTING PERIOD) PROXY AND
ATTORNEY-IN-FACT (WITH FULL POWER OF SUBSTITUTION) TO VOTE THE SHARES OF SUCH
SHAREHOLDER AS INDICATED IN SECTION 5(A) ABOVE. EACH SHAREHOLDER INTENDS THIS
PROXY TO BE IRREVOCABLE (UNTIL THE TERMINATION OF THE VOTING PERIOD) AND COUPLED
WITH AN INTEREST AND WILL TAKE SUCH FURTHER ACTION AND EXECUTE SUCH OTHER
INSTRUMENTS AS MAY BE NECESSARY TO EFFECTUATE THE INTENT OF THIS PROXY AND
HEREBY REVOKES ANY PROXY PREVIOUSLY GRANTED BY THE SHAREHOLDER WITH RESPECT TO
THE SHARES OF SUCH SHAREHOLDER.

     6. Waiver of Appraisal or Dissenting Rights. Each Shareholder hereby waives
any rights of appraisal or rights to dissent from the Merger under the General
Corporation Law of the State of Delaware.

     7. Waiver of Claims. Each Shareholder hereby waives and relinquishes any
claims, actions, recourse or other rights of any nature which the Shareholder
may have against the Company, Parent or Purchaser which arises out of or relates
to such Shareholder's ownership of the Shares, its status as a stockholder of
the Company, the conduct of the business of the Company or the authorization,
execution and delivery of the Merger Agreement or this Agreement or the
consummation of the transactions contemplated thereby or hereby; provided,
however, that the provisions of this Section 7 shall not extend to the
obligations of Parent and Purchaser pursuant to this Agreement.

     8. Option. (a) Each Shareholder hereby irrevocably grants Parent an option
(the "Option"),


                                        5
<PAGE>   6
exercisable only upon the events and subject to the conditions set forth herein,
but in no event earlier than January 1, 2000, to purchase any or all of such
Shareholder's Shares at a purchase price per share equal to $10.00 (or such
higher per share price as may be offered by Purchaser in the Offer).

     (b) Subject to the conditions to the Offer and Purchaser's obligation to
purchase tendered Common Stock, each as set forth in the Merger Agreement, and
the termination provisions of Section 12, and provided that theretofore
Purchaser shall have commenced the Offer, Parent may exercise the Option in
whole or in part at any time prior to the Option Expiration Date if (x) the
Shareholder fails to comply with any of its obligations under this Agreement, or
the Shareholder withdraws the tender of the Shares (but the Option shall not
limit any other right or remedy available to Parent or Purchaser against such
Shareholder for breach of this Agreement) or (y) the Offer is not consummated
because of the failure to satisfy any of the conditions to the Offer set forth
in the Merger Agreement (other than as a result of any action or inaction of the
Parent or Purchaser that constitutes a breach of the Merger Agreement).

          Upon the occurrence of any of such circumstances, Parent shall be
entitled to exercise the Option and purchase such Shareholder's Shares, and the
Shareholder shall sell such Shares to Parent. Parent shall exercise the Option
by delivering written notice of such exercise to the Shareholder (the "Notice"),
specifying the number of Shares to be purchased and the date, time and place for
the closing of such purchase, which date shall not be less than three business
days nor more than five business days from the date the Shareholder received the
Notice and in no event shall such date be later than the Option Expiration Date.
The closing of the purchase of Shares pursuant to this Section 7(b) (the
"Closing") shall take place on the date, at the time and at the place specified
in such Notice; provided, that if at such date any of the conditions to the
Offer and Purchaser's obligation to purchase tendered Common Stock shall not
have been satisfied (or waived), Parent may postpone the Closing until a date
within five business days after such conditions are satisfied (but not later
than the Option Expiration Date). Upon the request of Parent, each


                                        6
<PAGE>   7
Shareholder shall promptly take, or cause to be taken, all action required to
effect all necessary filings by such Shareholder under the HSR Act (as defined
in the Merger Agreement) and shall cooperate with Parent with respect to the
filing obligations of Parent and Purchaser, in each case as may be required in
connection with the Closing.

     (c) At the Closing, each Shareholder will deliver to Parent (i) a
certificate, dated the date of the Closing, certifying that the representation
and warranty of such Shareholder in Section 10(a) is true and correct as of the
date of the Closing; and (ii) in accordance with Parent's instructions, the
certificates representing the Shares and being purchased pursuant to Section
7(a), duly endorsed or accompanied by stock powers duly executed in blank. At
such Closing, Parent shall deliver to each Shareholder, by bank wire transfer of
immediately available funds, an amount equal to the number of such Shareholder's
Shares being purchased as specified in the Notice multiplied by $10 (or such
higher per share price as may be offered by Purchaser in the Offer).

     (d) In the event of the exercise by Parent of the Option granted by any
Shareholder pursuant to this Section 8 and the subsequent sale by Parent of any
or all of the Shares purchased upon the exercise of such Option within 60 days
of the Closing (provided, however, that in the event of the commencement of any
tender offer by any third party, unaffiliated with Major Shareholder, for any
and all shares of the Common Stock outstanding (a "Third Party Tender Offer")
during such 60 day period, such 60 day period shall be extended to the earlier
of (x) 60 days from the commencement of the Third Party Tender Offer or (y) 120
days from the Closing) in connection with or pursuant to any Acquisition
Proposal (a "Subsequent Sale"), Parent shall pay such Shareholder, within two
business days of the Subsequent Sale, an amount equal to (A) 30% of the
difference between (x) the proceeds per Share received by Parent from the
Subsequent Sale and (y) the Offer Price or such higher price per Share as shall
be paid to such Shareholder by Purchaser upon the exercise of the Option, as
adjusted for splits, combinations and the like, multiplied by (B) the number of
Shares purchased by Purchaser upon the exercise of the Option and sold pursuant
to the Subsequent Sale.


                                        7
<PAGE>   8
     (e) Parent and Purchaser shall be solely responsible for any obligations
either of them have pursuant to Section 13(d) of the Securities Exchange Act of
1934, as amended, or the rules and regulations thereunder.

     9. No Purchase. Purchaser and Parent may allow the Offer to expire without
accepting for payment or paying for any Shares, on the terms and conditions set
forth in the Offer to Purchase (as defined in the Merger Agreement), and may
allow the Option to expire without exercising the Option and purchasing all or
any Shares pursuant to such exercise. If all Shares validly tendered and not
withdrawn are not accepted for payment and paid for in accordance with the terms
of the Offer to Purchase or pursuant to the exercise of the Option, they shall
be returned to the Shareholders, whereupon they shall continue to be held by the
Shareholders subject to the terms and conditions of this Agreement.

     10. Representations and Warranties of the Shareholders. Each Shareholder
represents and warrants to Parent and Purchaser as follows:

     (a)  Such Shareholder is the record holder of the
          Shares and Beneficially Owns the Shares, free
          and clear of any claims, security interests,
          liens and encumbrances and the transfer of
          such portion of the Shares hereunder will pass
          to Purchaser (or to Parent pursuant to the
          exercise of the Option) good and marketable
          record title and Beneficial Ownership to such
          portion of the Shares free and clear of any
          claims, security interests, liens and
          encumbrances whatsoever.

     (b)  Such Shareholder has the legal power,
          authority and capacity to execute and deliver
          this Agreement and perform its obligations
          hereunder.  The execution and delivery by such
          Shareholder of this Agreement and the
          performance by such Shareholder of its
          obligations hereunder have been duly and
          validly authorized and no further actions or
          proceedings on the part of such Shareholder
          are necessary to authorize the execution,
          delivery or performance of this Agreement or


                                        8
<PAGE>   9
          the consummation of the transactions contemplated hereby.

     (c)  This Agreement constitutes the legal, valid and binding agreement of
          such Shareholder enforceable in accordance with its terms (except as
          enforceability may be limited by bankruptcy, insolvency, moratorium or
          other similar laws affecting creditors' rights generally or by the
          principles governing the availability of equitable remedies).

     (d)  This Agreement covers all of such Shareholder's Shares except for
          options to purchase shares of Common Stock which were granted by the
          Company to the Shareholder (provided, however, that any shares of
          Common Stock acquired by such Shareholder upon exercise of any such
          options after the date hereof and prior to the consummation or
          termination of the Offer are covered by this Agreement). As of the
          date hereof, such Shareholder Beneficially Owns the number of shares
          of the Company's Common Stock set forth on Appendix A hereto.

     (e)  This Agreement and the execution and delivery hereof by the
          Shareholder does not, and the consummation of the transactions
          contemplated hereby will not, (i) result in a violation of or breach
          of, or constitute (with or without due notice or lapse of time or
          both) a default (or give rise to any right of termination,
          cancellation or acceleration) under, any of the terms, conditions or
          provisions of any note, bond, mortgage, indenture, license, agreement
          or other instruments or obligations to which such Shareholder is a
          party or by which any of its property or assets may be bound, or (ii)
          violate any order, writ, injunction, decree, statute, rule or
          regulation applicable to such Shareholder or any of its properties or
          assets.

     (f)  To the knowledge of such Shareholder, without having made any
          investigation or inquiry with respect thereto, the representations and
          warranties made by the Company in the Merger


                                        9
<PAGE>   10
          Agreement are true and correct in all material respects as of the date
          hereof, and, to the knowledge of such Shareholder, without having made
          any investigation or inquiry with respect thereto, there is no
          condition or state of facts which could cause the Company to breach
          any of such representations and warranties during the period from the
          date hereof until the earlier of (x) the consummation of the Merger or
          (y) the termination of the Merger Agreement in accordance with its
          terms.

     11. Representations and Warranties of Parent and Purchaser. Parent and
Purchaser hereby represent and warrant to each Shareholder as follows:

     (a)  Each of Parent and Purchaser is a corporation duly organized and
          validly existing under the laws of its jurisdiction of incorporation,
          and each of them is in good standing under the laws of its
          jurisdiction of incorporation. Parent and Purchaser have all necessary
          corporate power and authority to execute and deliver this Agreement
          and perform their respective obligations hereunder. The execution and
          delivery by Parent and Purchaser of this Agreement and the performance
          by Parent and Purchaser of their respective obligations hereunder have
          been duly and validly authorized by the Board of Directors of each of
          Parent and Purchaser and no other corporate proceedings on the part of
          Parent or Purchaser are necessary to authorize the execution, delivery
          or performance of this Agreement or the consummation of the
          transactions contemplated hereby.

     (b)  This Agreement has been duly and validly executed and delivered by
          Parent and Purchaser and constitutes a valid and binding Agreement of
          each of Parent and Purchaser, enforceable against each of them in
          accordance with its terms (except as enforceability may be limited by
          bankruptcy, insolvency, moratorium or other similar laws affecting
          creditors' rights generally or by the principles governing the
          availability of equitable remedies).



                                       10
<PAGE>   11
     12. Termination. This Agreement shall terminate on the earlier of (i) the
purchase by Purchaser of the Shares pursuant to the Offer or (ii) the Option
Expiration Date. The provisions of Sections 7, 10 and 11 hereof shall survive
the termination of this Agreement.

     13. Specific Performance. The parties hereto acknowledge and agree that if
any of the provisions of this Agreement were not performed by the Shareholders,
as the case may be, in accordance with their specific terms or were otherwise
breached, Parent would not have an adequate remedy at law and would be
irreparably harmed and that the damages therefor would be difficult to
determine. It is accordingly agreed that Parent shall be entitled to injunctive
relief to prevent breaches of this Agreement by any Shareholder and to
specifically enforce the terms and provisions hereof in any court of the United
States located in the Commonwealth of Massachusetts or in Massachusetts state
court, this being in addition to any other remedy to which they are entitled at
law or in equity.

     14. Notices. All notices and other communications hereunder shall be in
writing and shall be deemed to have been duly given if hand delivered in person
or by next-day courier, transmitted by facsimile or mailed by registered or
certified mail, postage prepaid, return receipt requested, as follows:

     (a)  If to Parent, to:

          EMC Corporation
          35 Parkwood Drive
          Hopkinton, Massachusetts  01748
          Attention:  Vice President,
                         Corporate Development
          Telephone No.:  (508) 435-1000
          Facsimile No.:  (508) 435-8900

     with a copy to:

          EMC Corporation
          35 Parkwood Drive
          Hopkinton, Massachusetts  01748
          Attention:  Office of the General Counsel
          Telephone No.:  (508) 435-1000
          Facsimile No.:  (508) 435-6915


                                       11
<PAGE>   12
     and a copy to:

          Skadden, Arps, Slate, Meagher & Flom LLP
          One Beacon Street
          Boston, Massachusetts  02108
          Attention:  Margaret A. Brown, Esq.
          Telephone No:  (617) 573-4800
          Facsimile No:  (617) 573-4822

     (b)  If to the Shareholders, to the respective addresses set forth on
          Schedule A hereto.

or to such other address as the person to whom notice is given may have
previously furnished to the other parties in writing in accordance herewith,
except that notices of change of address shall be effective only upon receipt.

     15. Assignment. Neither this Agreement nor any of the rights, interests or
obligations hereunder shall be assigned by any of the parties hereto (whether by
operation of law or otherwise) without the prior written consent of the other
parties, except that Purchaser may assign, in its sole discretion, any or all of
its rights, interests and obligations hereunder to Parent or to any direct or
indirect wholly owned Subsidiary of Parent. Subject to the preceding sentence,
this Agreement will be binding upon, inure to the benefit of and be enforceable
by the parties and their respective successors and assigns.

     16. Amendments. This Agreement may not be modified, amended, altered or
supplemented except upon the execution and delivery of a written agreement
executed by the parties hereto.

     17. Governing Law. This Agreement shall be governed by and construed and
enforced in accordance with the laws of the State of Delaware, without regard to
its conflicts of law rules. Each of the parties hereto (a) consents to submit
itself to the personal jurisdiction of any Federal court located in the
Commonwealth of Massachusetts or any Massachusetts state court in the event any
dispute arises out of this Agreement or any of the transactions contemplated by
this Agreement, (b) agrees that it will not attempt to deny or defeat such
personal jurisdiction by motion or


                                       12
<PAGE>   13
other request for leave from any such court and (c) agrees that it will not
bring any action relating to this Agreement or any of the transactions
contemplated by this Agreement in any court other than a Federal or state court
sitting in the Commonwealth of Massachusetts.

     18. Counterparts. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original but all of which
together shall constitute one and the same agreement.

     19. Effect of Headings. The headings herein are for reference purposes only
and shall not in any way affect the meaning or interpretation hereof.

     20. Entire Agreement. This Agreement constitutes the entire agreement among
the parties hereto and supersedes all prior agreements and understandings, oral
or written, among the parties hereto with respect to the subject matter hereof.


                  [REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]




                                       13
<PAGE>   14
        IN WITNESS WHEREOF, this Agreement has been duly executed under seal and
delivered by the parties hereto on the date first above written.

                                        EMC CORPORATION


                                        By  /s/  Michael J. Cody
                                        ________________________________________
                                          Name:  Michael J. Cody
                                          Title: Vice President, Corporate
                                                 Development


                                        EAGLE MERGER CORP.


                                        By  /s/  Paul T. Dacier
                                        ________________________________________
                                          Name:  Paul T. Dacier
                                          Title: Secretary


                                        SHAREHOLDERS:


                                            /s/  James A. Cannavino
                                        ________________________________________
                                                 James A. Cannavino



                                            /s/  Judy G. Carter
                                        ________________________________________
                                                 Judy G. Carter



                                            /s/  Daniel DelGiorno
                                        ________________________________________
                                                 Daniel DelGiorno, Jr.



                                            /s/  Claude R. Kinsey, III
                                        ________________________________________
                                                 Claude R. Kinsey, III



                                            /s/  Joseph J. Markus
                                        ________________________________________
                                                 Joseph J. Markus






<PAGE>   15

                                             /s/  George Aronson
                                        ________________________________________
                                        George Aronson



                                             /s/  Robert McLaughlin
                                        ________________________________________
                                        Robert McLaughlin



                                             /s/  Lisa Welch
                                        ________________________________________
                                        Lisa Welch



                                       15
<PAGE>   16
                                   APPENDIX A




<TABLE>
<CAPTION>
                                         Total Shares of
                                          the Company's
                                          Common Stock
                                          Beneficially
                 Name                         Owned
                 ----                         -----
<S>                                      <C>
George Aronson                               126,000
80 Orville Drive
Bohemia, NY  11716
(516) 244-1500

James A. Cannavino                           200,000
803 Windsor Drive
Redmond, WA  98053
(425) 427-8985

Judy G. Carter                               100,000
11115 Sweetwood Lane
Oakton, VA  22124
(703) 317-2424

Daniel DelGiorno, Jr.                        612,000
80 Orville Drive
Bohemia, NY  11716
(516) 244-1500

Claude R. Kinsey, III                        100,000
109 Swan Creek Road
FT Washington, MD  20744
(703) 317-2424

Joseph J. Markus                              50,000
1775 York Avenue, Apt. 35B
New York, NY  10128
(212) 722-4690

Robert McLaughlin                             66,000
13651 Union Village Circle
Clifton, VA 20124
(703) 317-2424

Lisa Welch                                    66,000
6152 Cobbs Road
Alexandria, VA 22310
(703) 317-2424
</TABLE>
<PAGE>   17
                                   APPENDIX B




<TABLE>
<CAPTION>
                                          Shares of the
                                        Company's Common
                                        Stock Subject to
                                          Stock Tender
                 Name                       Agreement
                 ----                       ---------
<S>                                     <C>
George Aronson                               100,000

James A. Cannavino                           200,000

Judy G. Carter                               100,000

Daniel DelGiorno, Jr.                        500,000

Claude R. Kinsey, III                        100,000

Joseph J. Markus                              50,000

Robert McLaughlin                             66,000

Lisa Welch                                    66,000
</TABLE>








<PAGE>   1
                                                                Exhibit (6)


                                ESCROW AGREEMENT


                  This Escrow Agreement (the "Escrow Agreement") is entered into
as of December 21, 1999 by and among EMC Corporation, a Massachusetts
corporation ("Parent"), Eagle Merger Corp., a Delaware corporation and a wholly
owned subsidiary of Parent (the "Purchaser"),Computer Concepts Corp., a Delaware
corporation (the "Major Shareholder"), and State Street Bank and Trust Company,
Inc., a Massachusetts trust company, as escrow agent (the "Escrow Agent").
Capitalized terms used and not otherwise defined herein shall have the
respective meanings ascribed in Section 1 hereof.

                  WHEREAS, Parent, Purchaser and Softworks, Inc., a Delaware
corporation (the "Company"), are parties to an Agreement and Plan of Merger
dated as of December 21, 1999 (the "Merger Agreement") which provides that,
among other things, upon the terms and subject to the conditions thereof,
Purchaser will be merged with and into the Company (the "Merger"), with the
Company continuing as the surviving corporation (in such capacity, the
"Surviving Entity"); and

                  WHEREAS, Parent, Purchaser, the Major Shareholder and James
Cannavino, Dennis Murray and Charles Feld, as trustees (the "Trustees") under
the Voting Trust Agreement, are parties to a Stock Tender Agreement dated as of
December 21, 1999 (the "Stock Tender Agreement") which provides that, among
other things, the Major Shareholder and the Trustees will take such actions as
may be necessary to tender the Shares held by the Major Shareholder pursuant to
the Offer, grant Parent an option to purchase such Shares under certain
circumstances and grant Purchaser a proxy with respect to the voting of such
Shares, all upon the terms and subject to the conditions set forth in the Stock
Tender Agreement; and

                  WHEREAS, as a condition and inducement to Parent and Purchaser
entering into the Merger Agreement, Parent and Purchaser have requested that the
Major Shareholder agree, and the Major Shareholder has agreed, to provide
indemnification to Parent, Purchaser and the Surviving Entity, as set forth in
the Indemnification Agreement dated as of the date hereof by and among Parent,
Purchaser and the Major Shareholder (the "Indemnification Agreement"); and

                  WHEREAS, Parent, Purchaser and the Major Shareholder desire
that a portion of the consideration received by the Major Shareholder in
consideration of the purchase of the Shares held by the Major Shareholder
pursuant to the Offer be deposited into escrow, upon the terms and subject to
the conditions set forth below in order to secure the indemnification
obligations set forth in the Indemnification Agreement.

<PAGE>   2
                  NOW, THEREFORE, in consideration of the foregoing and the
agreements contained herein, and for other good and valuable consideration, the
receipt and sufficiency of which are hereby acknowledged, Parent, Purchaser, the
Major Shareholder and the Escrow Agent hereby agree as follows:

                  1. Certain Definitions. For purposes of this Escrow Agreement,
except as otherwise expressly provided or unless the context clearly requires
otherwise:

                           (a) "Closing" shall mean the consummation of the
purchase by Purchaser of Shares in the Offer.

                           (b) "Escrow Amount" shall mean $10 million.

                           (c) "Escrow Release Date" shall mean close of
business (Eastern United States time) on the date 12 months after the date upon
which the Closing occurred.

                           (d) "Interested Parties" shall mean Parent,
Purchaser, the Surviving Entity and their respective Subsidiaries and officers,
directors, employees and agents.

                           (e) "Loss" or "Losses" shall mean any loss, liability
(including any liability for Taxes), damage, deficiency, fine, penalty, cost and
expense (including reasonable expenses of investigation, amounts paid in
settlement, interest, court costs, reasonable fees and expenses of attorneys and
accountants and other costs of litigation).

                           (f) "Offer" shall mean the cash tender offer to be
made by Purchaser pursuant to Section 1.1 of the Merger Agreement to acquire any
and all issued and outstanding Shares at $10 per Share net to the seller in
cash, or such increased amount, if any, as the Purchaser may offer to pay as
contemplated by Section 1.1(a) and Section 5.5(b) of the Merger Agreement.

                           (g) "Shares" shall mean the shares of common stock,
par value $.001 per share, of the Company.

                           (h) "Subsidiary" shall mean, with respect to any
party, any corporation or other organization, whether incorporated or
unincorporated, of which (a) at least a majority of the securities or other
interests having by their terms ordinary voting power to elect a majority of the
Board of Directors or others per-

                                       2
<PAGE>   3

forming similar functions with respect to such corporation or other organization
is directly or indirectly owned or controlled by such party or by any one or
more of its Subsidiaries, or (b) such party or any other Subsidiary of such
party is a general partner (excluding any such partnership where such party or
any Subsidiary of such party does not have a majority of the voting interest in
such partnership).

                           (i) "Tax" or "Taxes" shall mean all taxes, charges,
fees, duties, levies, tariffs, imposts, penalties or other assessments of any
kind imposed by any federal, state, local or foreign governmental authority,
including, but not limited to, income, gross receipts, excise, profits, ad
valorem, net worth, value added, service, special assessments, workers'
compensation, utility, severance, production, excise, stamp, occupation,
premiums, windfall profits, real or personal property, sales, gain, use,
license, custom duty, unemployment, capital stock, transfer, franchise, payroll,
withholding, social security, minimum estimated, and other taxes, and shall
include interest, penalties or additions attributable thereto; provided that
"Tax" or "Taxes" as used herein shall not include (i) any amounts arising as a
result of the filing of any amended tax return filed by the Company unless such
amendment is required by applicable law, rule or regulation or (ii) as a result
of the negligence of Parent or the Purchaser.

                           (j) "Voting Trust Agreement" shall mean the Voting
Trust Agreement, dated as of August 3, 1998, between the Company, the Major
Share holder and the Trustees.

                  2.       Escrow Funds.

                           (a) At the Closing, the Major Shareholder shall
deposit the Escrow Amount with the Escrow Agent by wire transfer of immediately
available funds. In satisfaction of the obligation in the preceding sentence,
the Major Share holder hereby irrevocably authorizes the Purchaser to deliver to
the Escrow Agent a portion of the proceeds payable to the Major Shareholder from
the purchase of the Shares of the Major Shareholder in the Offer equal to the
Escrow Amount. The Escrow Agent agrees to hold and administer the Escrow Amount,
together with any investment income earned thereon pursuant to the terms hereof
(such deposit amount together with such income, if any, collectively, the
"Escrow Funds") subject to the terms of this Escrow Agreement.

                  3.       Investment of Escrow Funds; Interest

                           (a) The Escrow Agent shall invest the Escrow Funds
at, and pursuant to, the written direction of Parent and Major Shareholder, or
if no such

                                       3
<PAGE>   4
direction shall be given, to the extent possible, in United States Treasury
bills having a remaining maturity of 90 days or less and repurchase obligations
secured by such United States Treasury bills, with any remainder being deposited
and maintained in a money market deposit account with the Escrow Agent until
disbursement of all of the Escrow Funds in accordance with this Escrow
Agreement. The Escrow Agent is authorized to liquidate in accordance with its
customary procedures any portion of the Escrow Funds consisting of investments
to provide for payments required to be made therefrom under this Escrow
Agreement. Any income earned or accrued with respect to the Escrow Amount shall
be taxable solely to the Major Shareholder, and the parties shall follow the
procedures set forth in Section 3(b) hereof with respect thereto. The Escrow
Agent shall have no liability for any investment losses, including any losses on
any investment required to be liquidated prior to maturity in order to make a
payment required hereunder.

                           (b) All interest or other amounts earned on the
Escrow Amount shall be added to the, and shall then be considered, Escrow Funds
and shall be considered the currently reportable income, for all tax purposes,
of the Major Shareholder.

                           (c) The Escrow Agent shall provide the Major Share
holder with such information as may be required by the Major Shareholder in
connection with the filings and notices to be made by the Major Shareholder.

                  4.       Claims on Escrow Funds.

                           (a) At any time on or prior to the Escrow Release
Date (as defined in Section 1(c)), Parent, Purchaser or the Surviving Entity
("the Indemnified Party") may assert an indemnification claim pursuant to the
Indemnification Agreement (an "Indemnification Claim"), by sending written
notice to the Escrow Agent, with a copy to the Major Shareholder ("Notice of
Claim"). The Notice of Claim shall state the basis for the Indemnification Claim
and the estimated amount claimed (the "Claimed Amount"). Upon receipt, on or
before the Escrow Release Date, by the Escrow Agent and the Major Shareholder,
of a Notice of Claim from an Indemnified Party that such Indemnified Party is
asserting an Indemnification Claim, the Escrow Agent shall retain, set aside and
continue to hold the Escrow Funds, or such lesser portion of the Escrow Funds
having a value equal to the Claimed Amount, in escrow hereunder subject to the
further provisions hereof.

                           (b) Within 15 Business Days (as hereinafter defined)
after the receipt of a Notice of Claim by the Escrow Agent, the Major
Shareholder shall provide to Parent and the Surviving Entity, with a copy to the
Escrow Agent, a

                                       4
<PAGE>   5
written response (a "Response Notice") in which the Major Shareholder shall: (i)
agree that the full Claimed Amount specified in such Notice of Claim shall be
released to Parent from the Escrow Funds, (ii) agree that part, but not all, of
the Claimed Amount specified in such Notice of Claim (the "Agreed Amount") may
be released to Parent from the Escrow Funds and contest the release to Parent of
the balance of such Claimed Amount or (iii) contest the release to Parent of any
part of the Claimed Amount specified in such Notice of Claim from the Escrow
Funds. If no Response Notice is received by the Escrow Agent by 5:00 p.m.
(Eastern United States time) on the last Business Day of such 15 Business Day
period, the Major Shareholder shall be deemed to have agreed that all of the
Claimed Amount shall be released to Parent from the Escrow Funds. As used
herein, "Business Day" shall mean any day other than a Saturday, Sunday or a day
on which banking institutions in the Commonwealth of Massachusetts are
authorized or obligated by law or executive order to close.

                           (c) If the Major Shareholder in any Response Notice
agrees (or is deemed to have agreed) that the entire Claimed Amount specified in
such Notice of Claim may be released to Parent from the Escrow Funds, the Escrow
Agent shall promptly thereafter pay to Parent the Escrow Funds having an
aggregate value equal to the Claimed Amount (or such lesser value of Escrow
Funds as are held in escrow hereunder at such time).

                           (d) If the Major Shareholder in any Response Notice
agrees that part, but not all, of the Claimed Amount specified in the related
Notice of Claim may be released to Parent from the Escrow Funds, the Escrow
Agent shall promptly thereafter, following the receipt of the Response Notice by
the Escrow Agent, pay to Parent the Escrow Funds having an aggregate value equal
to the Agreed Amount (or such lesser amount of the Escrow Funds as are held in
escrow hereunder at such time).

                           (e) If the Major Shareholder in any Response Notice
contests the release of all or part of the Claimed Amount specified in the
related Notice of Claim (the "Contested Amount"), the matter shall be resolved
or settled either by mutual agreement of Parent and the Major Shareholder, by
arbitration if Parent and the Major Shareholder mutually agree thereto or by a
final order, decree or judgment of a court of competent jurisdiction in the
United States of America (which order, decree or judgment shall have become
final by expiration of the applicable appeal period without appeal having been
perfected or by definitive resolution of the dispute by the highest court to
which an appeal may be made), all costs and expenses of which shall be borne by
the losing party in any such proceeding (with costs and expenses to be assessed
and assigned by the arbitrator in the

                                       5
<PAGE>   6
event of an arbitration in which there is no losing party). Notwithstanding any
provision of this Escrow Agreement or the Merger Agreement to the contrary,
after delivery of any Response Notice which contests the Claimed Amount
specified in the related Notice of Claim, the Escrow Agent, pursuant to this
Section 4, shall continue to hold Escrow Funds having a value equal to the
Contested Amount (up to the amount of Escrow Funds then held in escrow
hereunder), notwithstanding the occurrence of the Escrow Release Date, until (i)
receipt by the Escrow Agent of a copy of a settlement agreement executed by
Parent and the Major Shareholder setting forth written instructions to the
Escrow Agent as to the release of the Escrow Funds, if any, that shall be made
with respect to the Contested Amount, (ii) receipt by the Escrow Agent of a
final order, decree or judgment of a court of competent jurisdiction in the
United States of America as described above or (iii) receipt by the Escrow Agent
of a copy of a final arbitration decision, setting forth written instructions
to the Escrow Agent as to the release of the Escrow Funds, if any, that shall be
made with respect to the Contested Amount. Upon the mutual direction of the
parties or upon receipt of such order, decree, judgment or decision, the Escrow
Agent shall promptly thereafter release those Escrow Funds from escrow (to the
extent that any portion of the Escrow Funds is then held in escrow hereunder) in
accordance with such agreement, order, decree, judgment or instructions. The
Escrow Agent shall be under no duty whatsoever to institute or defend any
proceedings which might in its judgment involve expense or liability unless it
shall have been furnished with indemnity from Parent and the Major Shareholder
acceptable to it. The Escrow Agent shall have the right to interplead the
parties to any dispute in any court of competent jurisdiction and request that
such court determine the respective rights of the parties with respect to this
Escrow Agreement, and upon doing so, the Escrow Agent shall be released from any
obligations or liability as a consequence of such claims or demands.

                           (f) Within three Business Days after the Escrow
Release Date, the Escrow Agent shall release to the Major Shareholder an amount
equal to the amount, if any, by which the Escrow Funds then exceeds the
aggregate Claimed Amount in respect of all Indemnification Claims theretofore
asserted by the Indemnified Party and not theretofore finally resolved,
including any Contested Claims ("Outstanding Claims"). Under no circumstances
should the terms of this Escrow Agreement require the Escrow Agent to release or
distribute escrowed funds or property (or take similar action, such as making a
draw on an underlying letter of credit) sooner than two Business Days after the
Escrow Agent has received the requisite notices or paperwork in good form, or
passage of the applicable claims period or release date, as the case may be.

                  5.       Duties of Escrow Agent.

                                       6
<PAGE>   7

                           (a) The Escrow Agent shall not be under any duty to
give the Escrow Funds held by it hereunder any greater degree of care than it
gives its own similar property and shall not be required to invest any funds
held hereunder except as directed in this Escrow Agreement.

                           (b) The Escrow Agent shall not be liable to anyone
for any action taken or omitted to be taken by it hereunder, except for its own
gross negligence or willful misconduct, and except with respect to claims based
upon such gross negligence or willful misconduct that are successfully asserted
against the Escrow Agent, the Interested Parties hereto shall jointly and
severally indemnify and hold harmless the Escrow Agent from and against any and
all losses, liabilities, claims, actions, damages and expenses, including
reasonable attorneys' fees and disbursements, arising out of and in connection
with this Escrow Agreement. Without limiting the foregoing, the Escrow Agent
shall in no event be liable in connection with its investment or reinvestment of
the Escrow Funds held by it hereunder in good faith, in accordance with the
terms hereof, including without limitation any liability for any delays (not
resulting from its gross negligence or willful misconduct) in the investment or
reinvestment of the Escrow Funds, or any loss of interest incident to any such
delays. The foregoing indemnification and agreement to hold harmless shall
survive the termination of this Escrow Agreement.

                           (c) The Escrow Agent shall be entitled to rely upon
any order, judgment, certification, demand, notice, instrument or other writing
delivered to it hereunder reasonably believed by the Escrow Agent to be
authentic, correct and properly and validly served without being required to
determine the authenticity or the correctness of any fact stated therein or the
propriety or validity of the service thereof. The Escrow Agent may act in
reliance upon any instrument or signature reasonably believed by it to be
genuine and may assume that the person purporting to give notice or advice or
make any statement or execute any document in connection with the provisions
hereof has been duly authorized to do so.

                           (d) The Escrow Agent may act pursuant to the advice
of counsel with respect to any matter relating to this Escrow Agreement and
shall not be liable for any action taken or omitted by it in accordance with
such advice, except that the Escrow Agent shall be liable for any actions or
omissions which result from the Escrow Agent's gross negligence or willful
misconduct.

                  Each Interested Party and the Major Shareholder acknowledges
and agrees that the Escrow Agent (i) shall not be responsible for any of the
agreements referred to or described herein (including without limitation the
Indemnification Agreement) or for determining or compelling compliance
therewith, and shall not

                                       7
<PAGE>   8
otherwise be bound thereby, and (ii) shall be obligated only for the performance
of such duties as are expressly and specifically set forth in this Escrow
Agreement on its part to be performed, each of which are ministerial (and shall
not be construed to be fiduciary) in nature, and no implied duties or
obligations of any kind shall be read into this Escrow Agreement against or on
the part of the Escrow Agent.

                  In no event shall the Escrow Agent be liable for indirect,
punitive, special or consequential damage or loss (including but not limited to
lost profits) whatsoever, even if the Escrow Agent has been informed of the
likelihood of such loss or damage and regardless of the form of action.

                  The Escrow Agent shall have no more or less responsibility or
liability on account of any action or omission of any book-entry depository,
securities intermediary or other subescrow agent employed by the Escrow Agent
than any such book-entry depository, securities intermediary or other subescrow
agent has to the Escrow Agent, except to the extent that such action or omission
of any book-entry depository, negligence, bad faith or wilful misconduct in
breach of this Escrow Agreement.

                           (e) The Escrow Agent does not have any interest in
the Escrow Funds deposited hereunder other than as escrow agent hereunder. Any
payments from or release of the Escrow Funds shall be subject to withholding if
required under any applicable law.

                           (f) The Escrow Agent may at any time resign as Escrow
Agent hereunder by giving thirty days' prior written notice of resignation to
Parent and Major Shareholder. Prior to the effective date of the resignation as
specified in such notice, Parent will issue to the Escrow Agent a written
instruction authorizing redelivery of the Escrow Funds to a bank or trust
company that it selects as successor to the Escrow Agent hereunder subject to
the consent of Major Shareholder (which consent shall not be unreasonably
withheld or delayed). If, however, Parent shall fail to name such a successor
escrow agent within twenty days after the notice of resignation from the Escrow
Agent, the Major Shareholder shall be entitled to name such successor escrow
agent. If no successor escrow agent is named by Parent or Major Shareholder, the
Escrow Agent may apply to a court of competent jurisdiction for appointment of
a successor escrow agent.

                           (g) In the event of any disagreement between the
Major Shareholder and Parent relating to this Escrow Agreement, including
without limitation with respect to the disposition of the Escrow Funds, or in
the event that the Escrow Agent is in doubt as to what action it should take
hereunder, the Escrow

                                       8
<PAGE>   9
Agent shall be entitled to retain the Escrow Funds until the Escrow Agent shall
have received (i) a copy of the final arbitration decision directing in writing
delivery of the Escrow Funds, (ii) a written agreement executed by the Major
Shareholder and Parent, directing delivery of the Escrow Funds or (iii) a final
order, decree or judgment of a court of competent jurisdiction in the United
States of America directing delivery of the Escrow Funds, and in any such event
the Escrow Agent shall disburse the Escrow Funds in accordance with such
decision, agreement, order, decree or judgment.

                           (h) Each of the Interested Parties agrees, jointly
and severally (i) to pay or reimburse the Escrow Agent for its attorney's fees
and expenses incurred in connection with the preparation of this Escrow
Agreement and (ii) to pay the Escrow Agent's compensation for its normal
services hereunder in accordance with the attached fee schedule, which may be
subject to change hereafter on an annual basis.

                  Each of the Interested Parties agrees, jointly and severally,
to reimburse the Escrow Agent on demand for all costs and expenses incurred in
connection with the administration of this Escrow Agreement or the escrow
created hereby or the performance or observance of its duties hereunder which
are in excess of its compensation for normal services hereunder, including
without limitation, payment of any legal fees and expenses incurred by the
Escrow Agent in connection with resolution of any claim by any party hereunder.

                  6. Notices. All notices, requests and other communications
hereunder shall be in writing and shall be deemed given if delivered personally,
sent by facsimile (if confirmed) or mailed by registered or certified mail
(postage prepaid, return receipt requested) to the parties at the following
addresses (or at such other address for a party as shall be specified by like
notice, as specified below):

                  (a)      if to Parent, Purchaser or the Surviving Entity, to:

                           EMC Corporation
                           35 Parkwood Drive
                           Hopkinton, Massachusetts 01748
                           Attention: Vice President, Corporate Development
                           Telephone No.: (508) 435-1000
                           Facsimile No.:  (508) 495-8900

                           with a copy to:

                                       9
<PAGE>   10
                           EMC Corporation
                           35 Parkwood Drive
                           Hopkinton, Massachusetts 01748
                           Attention: Office of the General Counsel
                           Telephone No.: (508) 435-1000
                           Facsimile No.: (508) 497-6915

                           and a copy to:

                           Skadden, Arps, Slate, Meagher & Flom LLP
                           One Beacon Street, 31st Floor
                           Boston, Massachusetts 02108
                           Attention:  Margaret A. Brown, Esq.
                           Telephone No.: (617) 573-4800
                           Facsimile No.:  (617) 573-4822

                  (b)      If to the Major Shareholder:

                           Computer Concepts Corp.
                           80 Orville Drive
                           Bohemia, New York 11716
                           Attention: Daniel DelGiorno, Jr., President
                           Telephone No.: (516) 244-1500
                           Facsimile No.:  (516) 244-1468

                           With a copy to:

                           Beckman, Millman & Sanders LLP
                           116 John Street
                           New York, New York 10038
                           Attention:  Michael Beckman, Esq.
                           Telephone No.: (212) 406-4700
                           Facsimile No.:  (212) 406-3750

                  (c)      If to the Escrow Agent:

                           State Street Bank and Trust Company, Inc.
                           2 Avenue de Lafayette
                           Boston, Massachusetts 02111
                           Attention:  Corporate Trust, 6th Floor
                           Telephone No.: (617) 662-1806

                                       10
<PAGE>   11

                           Facsimile No.:  (617) 662-1463

The address of a party for the purposes of this Section 6 may be changed by
giving written notice to the other parties hereto of such change in the manner
provided herein for giving notice. Unless and until such written notice is
received, the addresses as provided herein shall be deemed to continue in effect
for all purposes hereunder.

                  7. Wiring Instructions. Any funds to be paid to or by the
Escrow Agent hereunder shall be sent by wire transfer pursuant to the following
instructions (or by such method of payment and pursuant to such instruction as
may have been given in advance and in writing to or by the Escrow Agent, as the
case may be, in accordance with Section 6 hereof):

If to Parent/Purchaser/Surviving Entity:
                  Bank:  BankBoston Corporation
                  ABA#: 011 000 0390
                  A/C#: 270-42122
                  Attn:  Amy Beninato
                  Ref:   EMC/Softworks Escrow

If to Major Shareholder:
                  Bank:  European American Bank
                  ABA#:  021001486
                  A/C#:  024-04775-5
                  Attn:  Computer Concepts Money Market
                  Ref:   EMC/Softworks Escrow

If to the Escrow Agent:
                  Bank:  State Street Bank and Trust Company, Inc.
                  ABA#:  0110 0002 8
                  A/C#:  9903-990-1
                  Attn:  Corporate Trust Department
                  Ref:   EMC/Softworks Escrow

                  8. Entire Agreement; Binding Effect. This Escrow Agreement and
the agreements, documents and other instruments referred to herein (a) consti
tute the entire agreement, and supersede all other agreements and
understandings, both written and oral, between the parties with respect to the
subject matter hereof and (b) shall not be assigned by any party (by operation
of law or otherwise) without the prior written consent of the other parties.

                                       11
<PAGE>   12
                  9. Applicable Law. This Escrow Agreement shall be governed by
and be construed in accordance with the laws of the State of Delaware, without
giving effect to the principles thereof relating to conflicts of law. The
parties hereby consent to the jurisdiction of Massachusetts state and federal
courts over all matters relating to this Escrow Agreement.

                  10. Parties in Interest. This Escrow Agreement shall be
binding upon and inure solely to the benefit of each party hereto and their
respective successors and permitted assigns, and nothing in this Escrow
Agreement, express or implied, is intended to confer upon any other person any
rights or remedies of any nature whatsoever under or by reason of this Escrow
Agreement.

                  11. Counterparts. This Escrow Agreement may be executed in any
number of counterparts and by the parties hereto on separate counterparts, each
of which, when so executed and delivered, shall be deemed an original, but all
of which together shall constitute one and the same instrument.

                  12. Interpretation. The section and other headings contained
in this Escrow Agreement are for reference purposes only and shall not affect in
any way the meaning or interpretation of this Escrow Agreement. Whenever the
words "include," "includes" or "including" are used in this Escrow Agreement,
they shall be deemed to be followed by the words "without limitation." Unless
otherwise indicated herein or the context otherwise requires, the masculine
pronoun shall include the feminine and neuter, and the singular shall include
the plural. The word "or" shall not be deemed exclusive.

                  13. Severability. In case any term, provision, covenant or
restriction of this Escrow Agreement is held to be invalid, illegal or
unenforceable by a competent court in any jurisdiction, the validity, legality
and enforceability of the remaining terms, provisions, covenants or
restrictions, or of such term, provision, covenant or restriction in any other
jurisdiction, shall not in any way be affected or impaired thereby.

                  14. Amendment and Waiver. No amendment of any provision of
this Escrow Agreement shall in any event be effective, unless the same shall be
in writing and signed by the parties hereto. Any failure of any party to comply
with any obligation, agreement or condition hereunder may only be waived in
writing by the other party, but such waiver shall not operate as a waiver of, or
estoppel with respect to, any subsequent or other failure. No failure by any
party to take any action against any breach of this Escrow Agreement or default
by the other party shall constitute a

                                       12
<PAGE>   13
waiver of such party's right to enforce any provision hereof or to take any such
action.

                  15. Termination. This Escrow Agreement shall terminate upon
the Escrow Release Date, if no Indemnification Claim is outstanding, or if such
a claim is outstanding, the first date after the Escrow Release Date on which no
Indemnification Claim remains outstanding. Upon termination of the Escrow
Agreement, the Escrow Agent shall pay to the Major Shareholder, any amounts
remaining in the Escrow Funds.

                  16.      Tax Related Terms.

                           (a) Tax Reporting. The Interested Parties agree that,
for tax reporting purposes, all interest or other income earned from the
investment of the Escrow Funds in any tax year shall (i) to the extent such
interest or other income is distributed by the Escrow Agent to any person or
entity pursuant to the terms of this Escrow Agreement during such tax year, be
allocated to such person or entity, and (ii) otherwise shall be allocated to the
Major Shareholder.

                           (b) Certification of Taxpayer Identification Number.
The Interested Parties hereto agree to provide the Escrow Agent with a certified
tax identification number by signing and returning a Form W-9 (or Form W-8, in
case of non-U.S. persons) to the Escrow Agent prior to the date on which any
income earned on the investment of the Escrow Funds is credited to the Escrow
Funds. The Interested Parties understand that, in the event their tax
identification numbers are not certified to the Escrow Agent, the Internal
Revenue Code, as amended from time to time, may require withholding of a portion
of any interest or other income earned on the investment of the Escrow Funds.

                           (c) Tax Indemnification. Each of the Interested
Parties agree, jointly and severally, (i) to assume any and all obligations
imposed now or hereafter by any applicable tax law with respect to any payment
or distribution of the Escrow Funds or performance of other activities under
this Escrow Agreement, (ii) to instruct the Escrow Agent in writing with respect
to the Escrow Agent's responsibility for withholding and other taxes,
assessments or other governmental charges, and to instruct the Escrow Agent with
respect to any certifications and governmental reporting that may be required
under any laws or regulations that may be applicable in connection with its
acting as Escrow Agent under this Escrow Agreement, and (iii) to indemnify and
hold the Escrow Agent harmless from any liability or obligation on account of
taxes, assessments, additions for late payment, interest, penalties, expenses
and other governmental charges that may be assessed or asserted against the

                                       13
<PAGE>   14
Escrow Agent in connection with or relating to any payment made or other
activities performed under the terms of this Escrow Agreement, including without
limitation any liability for the withholding or deduction of (or the failure to
withhold or deduct) the same, in connection with this Escrow Agreement,
including costs and expense (including reasonable legal fees and expenses),
interest and penalties. The foregoing indemnification and agreement to hold
harmless shall survive the termination of this Escrow Agreement.

                  17.      Force Majeure.

                  The Escrow Agent shall not be responsible for delays or
failures in performance resulting from acts beyond its control. Such acts shall
include but not be limited to acts of God, strikes, lockouts, riots, acts of
war, epidemics, governmental regulations superimposed after the fact, fire,
communication line failures, computer viruses, power failures, earthquakes or
other disasters.

                  18. Reproduction of Documents. This Escrow Agreement and all
documents relating thereto, including, without limitation, (a) consents, waivers
and modifications which may hereafter be executed, and (b) certificates and
other information previously or hereafter furnished, may be reproduced by any
photographic, photostatic, microfilm, optical disk, micro-card, miniature
photographic or other similar process. The parties agree that any such
reproduction shall be admissible in evidence as the original itself in any
judicial or administrative proceeding, whether or not the original is in
existence and whether or not such reproduction was made by a party in the
regular course of business, and that any enlargement, facsimile or further
reproduction of such reproduction shall likewise be admissible in evidence.


                                       14
<PAGE>   15
                  IN WITNESS WHEREOF, the parties have executed and delivered
this Escrow Agreement as of the date first written above.


                                               EMC CORPORATION


                                               By: /s/ Michael J. Cody
                                                  ---------------------
                                                  Name: Michael J. Cody
                                                  Title: Vice President,
                                                        Corporate Development



                                               EAGLE MERGER CORP.


                                               By: /s/ Paul T. Dacier
                                                  ---------------------
                                                  Name: Paul T. Dacier
                                                  Title: Secretary



                                               COMPUTER CONCEPTS CORP.


                                               By: /s/ Daniel DelGiorno
                                                  ----------------------
                                                  Name: Daniel DelGiorno
                                                  Title: Chairman


                                               STATE STREET BANK AND
                                               TRUST COMPANY, INC. AS ESCROW


                                               By: /s/
                                                  ----------------------
                                                  Name:
                                                  Title: Vice President







                                       15

<PAGE>   1
                                                               Exhibit (7)




                            INDEMNIFICATION AGREEMENT


               This Indemnification Agreement (the "Agreement") is entered into
as of December 21, 1999 by and among EMC Corporation, a Massachusetts
corporation ("Parent"), Eagle Merger Corp., a Delaware corporation and a wholly
owned subsidiary of Parent (the "Purchaser"), and Computer Concepts Corp., a
Delaware corporation (the "Major Shareholder"). Capitalized terms used and not
otherwise defined herein shall have the respective meanings ascribed in Section
1 hereof.

               WHEREAS, Parent, Purchaser and Softworks, Inc., a Delaware
corporation (the "Company"), are parties to an Agreement and Plan of Merger
dated as of December 21, 1999 (the "Merger Agreement") which provides that,
among other things, upon the terms and subject to the conditions thereof,
Purchaser will be merged with and into the Company, with the Company continuing
as the surviving corporation (in such capacity, the "Surviving Entity"); and

               WHEREAS, Parent, Purchaser, the Major Shareholder and James
Cannavino, Dennis Murray and Charles Feld, as trustees (the "Trustees") under
the Voting Trust Agreement, are parties to a Stock Tender Agreement dated as of
December 21, 1999 (the "Stock Tender Agreement") which provides that, among
other things, the Major Shareholder and the Trustees will take such actions as
may be necessary to tender the Shares held by the Major Shareholder pursuant to
the Offer, grant Parent an option to purchase such Shares under certain
circumstances and grant Purchaser a proxy with respect to the voting of such
Shares, all upon the terms and subject to the conditions set forth in the Stock
Tender Agreement; and

               WHEREAS, Parent, Purchaser, the Company, the Major Shareholder
and State Street Bank and Trust Company, Inc., a Massachusetts trust company, as
escrow agent (the "Escrow Agent"), are entering into an Escrow Agreement dated
as of December 21, 1999 (the "Escrow Agreement") which provides that, among
other things, a portion of the consideration received by the Major Shareholder
in consideration of the purchase of the Shares held by the Major Shareholder
pursuant to the Offer be deposited into escrow, upon the terms and subject to
the conditions set forth in the Escrow Agreement; and
<PAGE>   2
               WHEREAS, as a condition and inducement to Parent and Purchaser
entering into the Merger Agreement, Parent and Purchaser have requested that the
Major Shareholder agree, and the Major Shareholder has agreed, to provide
indemnification to Parent, Purchaser and the Surviving Entity, upon the terms
and subject to the conditions set forth below.

               NOW, THEREFORE, in consideration of the foregoing and the
agreements contained herein, and for other good and valuable consideration, the
receipt and sufficiency of which are hereby acknowledged, Parent, Purchaser and
the Major Shareholder hereby agree as follows:

               1. Certain Definitions. For purposes of this Agreement, except as
otherwise expressly provided or unless the context clearly requires otherwise:

                    (a) "Closing" shall mean the consummation of the purchase by
Purchaser of Shares in the Offer.

                    (b) "Escrow Amount" shall mean $10 million.

                    (c) "Governmental Entity" shall mean a court, arbitral
tribunal, administrative agency or commission or other governmental or other
regulatory authority or agency, whether domestic or foreign.

                    (d) "Loss" or "Losses" shall mean any loss, liability
(including any liability for Taxes), damage, deficiency, fine, penalty, cost and
expense (including reasonable expenses of investigation, amounts paid in
settlement, interest, court costs, reasonable fees and expenses of attorneys and
accountants and other costs of litigation).

                    (e) "Offer" shall mean the cash tender offer to be made by
Purchaser pursuant to Section 1.1 of the Merger Agreement to acquire any and all
issued and outstanding Shares at $10.00 per Share net to the seller in cash, or
such increased amount, if any, as the Purchaser may offer to pay as contemplated
by Section 1.1(a) and Section 5.5(b) of the Merger Agreement.

                    (f) "Person" shall mean a natural person, partnership,
corporation, limited liability company, business trust, joint stock company,
trust, unincorporated association, joint venture, Governmental Entity or other
entity or organization.


                                        2
<PAGE>   3
                    (g) "Shares" shall mean the shares of common stock, par
value $.001 per share, of the Company.

                    (h) "Subsidiary" shall mean, with respect to any party, any
corporation or other organization, whether incorporated or unincorporated, of
which (a) at least a majority of the securities or other interests having by
their terms ordinary voting power to elect a majority of the Board of Directors
or others performing similar functions with respect to such corporation or other
organization is directly or indirectly owned or controlled by such party or by
any one or more of its Subsidiaries, or (b) such party or any other Subsidiary
of such party is a general partner (excluding any such partnership where such
party or any Subsidiary of such party does not have a majority of the voting
interest in such partnership).

                    (i) "Tax" or "Taxes" shall mean all taxes, charges, fees,
duties, levies, tariffs, imposts, penalties or other assessments of any kind
imposed by any federal, state, local or foreign governmental authority,
including, but not limited to, income, gross receipts, excise, profits, ad
valorem, net worth, value added, service, special assessments, workers'
compensation, utility, severance, production, excise, stamp, occupation,
premiums, windfall profits, real or personal property, sales, gain, use,
license, custom duty, unemployment, capital stock, transfer, franchise,
payroll, withholding, social security, minimum estimated, and other taxes, and
shall include interest, penalties or additions attributable thereto; provided
that "Tax" or "Taxes" as used herein shall not include (i) any amounts arising
as a result of the filing of any amended tax return filed by the Company unless
such amendment is required by applicable law, rule or regulation or (ii) as a
result of the negligence of Parent or Purchaser.

                    (j) "Voting Trust Agreement" shall mean the Voting Trust
Agreement, dated as of August 3, 1998, between the Company, the Major Share-
holder and the Trustees.

               2. Indemnification.

                    (a) (i) The Major Shareholder shall indemnify and hold
harmless Parent, Purchaser, the Surviving Entity and their respective
Subsidiaries and officers, directors, employees and agents (the "Indemnified
Parties") from and against and in respect of any Loss incurred or sustained by
any of them as a result of any breach (A) by the Company of any of the
representations or warranties relating to the Company contained in Sections 3.3,
3.9, 3.10, 3.11, 3.12, 3.13, 3.16 and 3.18


                                        3
<PAGE>   4
of the Merger Agreement and (B) by the Major Shareholder of any of the
representations and warranties relating to the Major Shareholder contained in
Section 11 of the Stock Tender Agreement. The Major Shareholder shall not be
required to indemnify any Indemnified Party under this Section 2(a) unless and
until the aggregate Losses with respect to which the Indemnified Parties are
entitled to indemnification hereunder exceed $100,000, in which case the
parties incurring the indemnification obligations with respect to such Losses
shall be responsible for the entire amount of such Losses. In no event shall any
Indemnified Party be entitled to indemnification for any Losses incurred by such
Indemnified Party to the extent that such Indemnified Party has already actually
received payment for such Losses pursuant to this Section 2(a). No investigation
made by Parent or Purchaser or any other Person shall affect any representation
or warranty of the Company or the Major Shareholder contained in the Merger
Agreement or the Stock Tender Agreement.

                    (b) To secure the indemnification obligations described in
Section 2(a) hereof, the Escrow Amount will be deposited into escrow with the
Escrow Agent in accordance with Section 2 of the Escrow Agreement. The Escrow
Amount will be subject to delivery to Parent upon the terms and subject to the
conditions set forth within the Escrow Agreement.

               3. Procedure for Indemnification.

                    (a) An Indemnified Party shall give prompt written notice (a
"Claim Notice") to the Escrow Agent, with a copy to the Major Shareholder, of
any claim or event known to it which does, or in its reasonable judgment may,
give rise to a claim for indemnification hereunder (an "Indemnifiable Claim") by
the Indemnified Party against the Major Shareholder; provided that the failure
of any Indemnified Party to give Claim Notice as provided in this Section 3(a)
shall not relieve the Major Shareholder of its obligations under this Agreement,
except to the extent that such failure has materially and adversely affected the
rights of the Major Shareholder. A Claim Notice shall specify the basis for and
estimated amount of such Indemnifiable Claim. In the case of any claim for
indemnification hereunder arising out of a claim, action, suit or proceeding
brought by any Person who is not a party to this Agreement (a "Third-Party
Claim"), the Indemnified Party shall also give the Major Shareholder copies of
any written claims, process or legal pleadings with respect to such Third-Party
Claim promptly after such documents are received by the Indemnified Party.



                                        4
<PAGE>   5
                    (b) The Indemnified Party shall be entitled to control the
defense of any Third-Party Claim; provided, however, that the Major Shareholder
may elect, at its own cost and expense, to participate in any Third-Party Claim;
provided further, however, that the Major Shareholder shall not take any action
with respect to such Third-Party Claim before consulting with, and receiving the
consent of, each Indemnified Party involved. The Major Shareholder shall
reasonably cooperate in the compromise of, or defense against, such Third-Party
Claim. The Major Shareholder shall pay its own costs and expenses incurred in
connection with such cooperation. The Indemnified Party shall not consent to
entry of any judgement or enter into any settlement without the prior written
consent of the Major Share holder (which consent shall not be unreasonably
withheld).

                    (c) If the Indemnified Party elects not to compromise or
defend against a Third-Party Claim, the Major Shareholder shall pay, compromise
or defend such Third-Party Claim at the Major Shareholder's own cost and
expense. Major Shareholder shall, within ten days (or sooner, if the nature of
such Third-Party Claim so requires), notify the Indemnified Party of its intent
to pay, compromise or defend such Third-Party Claim, and such Indemnified Party
shall reasonably cooperate in the compromise of, or defense against, such
Third-Party Claim. The Major Shareholder shall pay the Indemnified Party's costs
and expenses incurred in connection with such cooperation. The Major Shareholder
shall not consent to entry of any judgment or enter into any settlement without
the prior written consent of each related Indemnified Party (which consent shall
not be unreasonably withheld), unless such judgment or settlement provides
solely for money damages or other money payments for which such Indemnified
Party is entitled to indemnification hereunder and includes as an unconditional
term thereof the giving by the claimant or plaintiff to such Indemnified Party
of a release from all liability in respect of such Third-Party Claim. After
notice from the Major Shareholder to an Indemnified Party of its election to
assume the defense of a Third-Party Claim, the Major Shareholder shall not be
liable to such Indemnified Party under Sections 2 or 3 hereof for any legal
expenses subsequently incurred by such Indemnified Party in connection with the
defense thereof; provided that such Indemnified Party shall have the right to
employ one counsel of its choice to represent such Indemnified Party if, in such
Indemnified Party's reasonable judgment, a conflict of interest between such
Indemnified Party and the Major Shareholder exists in respect of such claim, or
if there is a reasonable likelihood that a Third-Party Claim may have a material
adverse effect on an Indemnified Party, and in that event the reasonable fees
and expenses of such separate counsel shall be paid by the Major Shareholder.



                                        5
<PAGE>   6
                    (d) If the amount of any Losses shall, at any time
subsequent to payment pursuant to this Agreement, be reduced by recovery,
settlement or otherwise, the amount of such reduction, less any expenses
incurred in connection therewith, shall promptly be repaid by the Indemnified
Party to the Major Shareholder.

               4. Notices. All notices, requests and other communications
hereunder shall be in writing and shall be deemed given if delivered personally,
sent by facsimile (if confirmed) or mailed by registered or certified mail
(postage prepaid, return receipt requested) to the parties at the following
addresses (or at such other address for a party as shall be specified by like
notice, as specified below):

               (a)  if to Parent, Purchaser or the Surviving Entity, to:

                    EMC Corporation
                    35 Parkwood Drive
                    Hopkinton, Massachusetts 01748
                    Attention:  Vice President, Corporate Development
                    Telephone No.: (508) 435-1000
                    Facsimile No.:  (508) 435-8900

                    with a copy to:

                    EMC Corporation
                    35 Parkwood Drive
                    Hopkinton, Massachusetts 01748
                    Attention: Office of the General Counsel
                    Telephone No.: (508) 435-1000
                    Facsimile No.: (508) 497-6915

                    and a copy to:

                    Skadden, Arps, Slate, Meagher & Flom LLP
                    One Beacon Street, 31st Floor
                    Boston, Massachusetts 02108
                    Attention:  Margaret A. Brown, Esq.
                    Telephone No.: (617) 573-4800
                    Facsimile No.:  (617) 573-4822



                                        6
<PAGE>   7
               (b)  If to the Major Shareholder:

                    Computer Concepts Corp.
                    80 Orville Drive
                    Bohemia, New York 11716
                    Attention: Daniel DelGiorno, Jr., President
                    Telephone No.: (516) 244-1500
                    Facsimile No.: (516) 244-1468

                    With a copy to:

                    Beckman, Millman & Sanders LLP
                    116 John Street
                    New York, New York 10038
                    Attention:  Michael Beckman, Esq.
                    Telephone No.: (212) 406-4700
                    Facsimile No.:  (212) 406-3750

               (c)  If to the Escrow Agent:

                    State Street Bank and Trust Company, Inc.
                    2 Avenue de Lafayatte
                    Boston, Massachusetts 02111
                    Attention:  Corporate Trust, 6th Floor
                    Telephone No.: (617) 662-1806
                    Facsimile No.:  (617) 662-1463

The address of a party for the purposes of this Section 4 may be changed by
giving written notice to the other parties hereto of such change in the manner
provided herein for giving notice. Unless and until such written notice is
received, the addresses as provided herein shall be deemed to continue in effect
for all purposes hereunder.

               5. Entire Agreement; Binding Effect. This Agreement and the
agreements, documents and other instruments referred to herein (a) constitute
the entire agreement, and supersede all other agreements and understandings,
both written and oral, between the parties with respect to the subject matter
hereof and (b) shall not be assigned by any party (by operation of law or
otherwise) without the prior written consent of the other parties.


                                        7
<PAGE>   8
               6. Applicable Law. This Agreement shall be governed by and be
construed in accordance with the laws of the State of Delaware, without giving
effect to the principles thereof relating to conflicts of law.

               7. Consent to Jurisdiction. Each of the parties hereto (a)
consents to submit itself to the personal jurisdiction of any Federal court
located in the Commonwealth of Massachusetts or any Massachusetts state court in
the event any dispute arises out of this Agreement or any of the transactions
contemplated by this Agreement, (b) agrees that it will not attempt to deny or
defeat such personal jurisdiction by motion or other request for leave from any
such court and (c) agrees that it will not bring any action relating to this
Agreement or any of the transactions contemplated by this Agreement in any court
other than a Federal or state court sitting in the Commonwealth of
Massachusetts.

               8. Parties in Interest. This Agreement shall be binding upon and
inure solely to the benefit of each party hereto and their respective successors
and permitted assigns, and nothing in this Agreement, express or implied, is
intended to confer upon any other person any rights or remedies of any nature
whatsoever under or by reason of this Agreement.

               9. Counterparts. This Agreement may be executed in any number of
counterparts and by the parties hereto on separate counterparts, each of which,
when so executed and delivered, shall be deemed an original, but all of which
together shall constitute one and the same instrument.

               10. Interpretation. The section and other headings contained in
this Agreement are for reference purposes only and shall not affect in any way
the meaning or interpretation of this Agreement. Whenever the words "include,"
"includes" or "including" are used in this Agreement, they shall be deemed to be
followed by the words "without limitation." Unless otherwise indicated herein or
the context otherwise requires, the masculine pronoun shall include the feminine
and neuter, and the singular shall include the plural. The word "or" shall not
be deemed exclusive.

               11. Severability. In case any term, provision, covenant or
restriction of this Agreement is held to be invalid, illegal or unenforceable
by a competent court in any jurisdiction, the validity, legality and
enforceability of the remaining terms, provisions, covenants or restrictions, or
of such term, provision, covenant or


                                        8
<PAGE>   9
restriction in any other jurisdiction, shall not in any way be affected or
impaired thereby.

               12. Amendment and Waiver. No amendment of any provision of this
Agreement shall in any event be effective, unless the same shall be in writing
and signed by the parties hereto. Any failure of any party to comply with any
obligation, agreement or condition hereunder may only be waived in writing by
the other party, but such waiver shall not operate as a waiver of, or estoppel
with respect to, any subsequent or other failure. No failure by any party to
take any action against any breach of this Agreement or default by the other
party shall constitute a waiver of such party's right to enforce any provision
hereof or to take any such action.

               13. Termination. This Agreement shall terminate two years after
the date upon which the Closing occurred; provided, however, that if prior to
such date, the Major Shareholder or the Escrow Agent shall have received a Claim
Notice in accordance with Section 3(a) hereof, this Agreement shall not
terminate until such outstanding Indemnifiable Claim has been finally resolved.



                                        9
<PAGE>   10
               IN WITNESS WHEREOF, the parties have executed and delivered this
Agreement under seal as of the date first written above.


                               EMC CORPORATION


                               By:     /s/ Michael J. Cody
                                   ---------------------------------------------
                                   Name:   Michael J. Cody
                                   Title:  Vice President, Corporate Development



                               EAGLE MERGER CORP.


                               By:     /s/ Paul T. Dacier
                                   ---------------------------------------------
                                   Name:   Paul T. Dacier
                                   Title:  Secretary



                               COMPUTER CONCEPTS CORP.


                               By:     /s/ Daniel DelGiorno
                                   ---------------------------------------------
                                   Name:   Daniel DelGiorno
                                   Title:  Chairman




                         10


<PAGE>   1
                                                                       EXHIBIT 8


                               INDEMNITY AGREEMENT


         AGREEMENT made the 21st day of December, 1999 by and between:

                                     PARTIES

         CCC:         Computer Concepts Corp., a Delaware corporation.

         SOFTWORKS:   Softworks, Inc., a Delaware corporation.


                                      FACTS

A. Softworks is entering into a agreement of merger (the "Merger Agreement")
with Parent and Merger Sub which provides certain provisions relative to an
offer for the outstanding common stock of Softworks (the "Stock").

B. Parent and Merger Sub have required that CCC, as a major shareholder of
Softworks, enter into a Tender Agreement for the Stock owned by CCC which
provides for certain representations, warranties and covenants.

C. Parent and Merger Sub are providing in the Merger Agreement that a breach of
the obligations of CCC under the Tender Agreement shall be deemed a breach by
Softworks of the Merger Agreement with provisions for certain costs and fees to
be incurred by Softworks in such event.

D. In order to induce Softworks to enter into the Merger Agreement, CCC has
agreed, in accordance with the terms of this agreement, to provide certain
assurances and hold harmless provisions to Softworks where CCC defaults under
specified terms of the Tender Agreement.


                                    AGREEMENT

         NOW, THEREFORE, in consideration of the premises and covenants herein
contained, it is agreed among the Parties as follows:

1. DEFINITIONS: All defined terms set forth in the Merger Agreement and or
Tender Agreement are hereby incorporated by reference.
<PAGE>   2
2. THE APPLICABLE PROVISION:

         2.1. Parent and Merger Sub have demanded that Softworks agree to the
provisions of Paragraphs 7.1(d)(iv) and (v) of the Merger Agreement which
provides for certain obligations of Softworks in the event that CCC breaches any
representation, warranty, covenant or other agreement contained in the Tender
Agreement or that an injunction, as described in the Merger Agreement, is issued
preventing CCC from fulfilling its obligations under the Tender Agreement, and
such action gives rise to the failure of a condition set forth in Paragraph (h)
of Annex A to the Merger Agreement.

         2.2. CCC acknowledges that Softworks would not enter into the Merger
Agreement without CCC agreeing to the obligations provided for herein.

3. INDEMNITY

         3.1. CCC agrees to indemnify Softworks and its officers and directors
against all expenses, claims, losses, damages, liabilities or termination fees
(or actions in respect thereof), including any of the foregoing incurred in
settlement of any litigation, commenced or threatened, arising out of or based
on the payment of a termination fee and related expenses by Softworks where
Parent terminates the transaction contemplated by the Merger Agreement pursuant
to Paragraphs 7.1(d)(iv) and (v) of the Merger Agreement, and CCC will reimburse
Softworks and its officers and directors, for any legal and any other expenses
reasonably incurred in connection with investigating, preparing or defending any
such claim, loss, damage, liability or action, provided that CCC shall in no
event be obligated for any amount in excess of the amount paid pursuant to said
Paragraphs 7.1(d)(iv) and (v).

         3.2. Softworks (the "Indemnified Party") shall give notice (the "Notice
of Claim") to CCC (the "Indemnifying Party") promptly after such Indemnified
Party has actual knowledge of any claim as to which indemnity may be sought.

         3.3. Within three (3) days of receipt of the Notice of Claim,
Indemnifying Party shall advise Indemnified Party as to whether they agree to
the claim or are electing to defend such claim.

                  3.3.1. Where Indemnifying Party agrees to the claim,
Indemnifying Party shall promptly pay to or on behalf of Indemnified Party, the
amount of the claim.

                  3.3.2. Where Indemnifying Party, in the exercise of its
reasonable judgement, disputes the claim, Indemnified Party shall permit the
Indemnifying Party to assume the defense of any such claim or any litigation
resulting therefrom, provided that counsel for the Indemnifying Party, who shall
conduct the defense of such claim or litigation, shall be approved by
Indemnified Party (whose approval shall not unreasonably be withheld), and the
Indemnified Party may participate in such defense at such party's expense, and
provided further that the failure of Indemnified Party to give notice as
provided herein shall not relieve the Indemnifying Party of its
<PAGE>   3
obligations under this Section unless the failure to give such notice is
materially prejudicial to the Indemnifying Party's ability to defend such action
and provided further, that the Indemnifying Party shall not assume the defense
for matters as to which there is a conflict of interest or separate and
different defenses. Indemnifying Party, in the defense of any such claim or
litigation, shall not, except with the consent of Indemnified Party, consent to
entry of any judgment or enter into any settlement which does not include as an
unconditional term thereof the giving by the claimant or plaintiff to
Indemnified Party of a release from all further liability in respect to such
claim or litigation.

4. WARRANTIES AND REPRESENTATIONS: CCC and Softworks each represent and warrant
that:

         4.1. Its respective Board of Directors has approved this agreement and
has the authority to enter into this agreement and its principals are under no
obligation or disability which might prevent them from performing their
obligations thereunder:

         4.2. It will execute further documents or perform any further acts
which may reasonably be required to effect the arrangements specified in this
agreements.

5. GENERAL TERMS

         5.1. Amendment This Agreement may not be validly modified, amended,
rescinded, changed or discharged unless the same is in writing, and signed by
the Parties affected thereby, or by their duly authorized agents.

         5.2. Entire Agreement This Agreement embodies the entire agreement and
understanding of the Parties hereto with respect to the indemnity and hold
harmless provisions herein contained, and there are no agreements,
understandings or representations made or existing between the Parties hereto,
with respect to the indemnity and hold harmless provisions herein contained,
except as is herein expressly set forth.

         5.3. Binding Effect Of Agreement This Agreement shall be binding not
only on the Parties hereto, but also on their heirs, executors, administrators,
successors, and assigns, and the Parties hereto agree for themselves and their
heirs, executors, administrators, successors, and assigns, to execute any
instruments which may be necessary or proper to carry out the purposes and
intent of this Agreement.

         5.4. Effect of a Waiver No waiver of a provision of this Agreement
shall be deemed a waiver of any other provisions or shall a waiver of the
performance of a provision in one or more instances be deemed a waiver of future
performance thereof.
<PAGE>   4
         5.5. Governing Law: This understanding is to be governed and construed
in accordance with the law of the State of Delaware applicable to contracts
entered into and to be fully performed therein, without reference to the
principles of conflict of laws.

         5.6. Separability If any provision of this Agreement shall be
determined by the arbitrators, or by any Court having jurisdiction, to be
invalid, illegal or unenforceable, the remainder of this Agreement shall not be
affected thereby but shall continue in full force and effect as though such
invalid, illegal or unenforceable provision were not originally a part hereof.

         5.7. Counterparts. This Agreement may be executed in any number of
counterparts, and all of which together shall constitute one instrument.

         5.8. Legal Requirements: Nothing contained in this agreement shall be
construed so as to require the commission of any act contrary to law, and
wherever there is any conflict between any provision of this agreement and any
material statute, law, ordinance, order or regulation contrary to which the
parties have no legal right to contract, the latter shall prevail, but in such
event any provisions of this agreement so affected shall be curtailed and
limited only to the extent necessary to bring it within the legal requirements;
provided, however, that no other provision of this agreement shall be affected
thereby and such other provisions shall continue in full force and effect.

         5.9. Headings Paragraph headings used herein are for convenience only
and shall not be deemed a part of this Agreement.

6. NOTICES

         6.1. Any notice to be given hereunder shall be sent by registered or
certified mail, return receipt requested, by overnight carrier, or telecopy to a
facsimile number provided by the respective party with a copy sent by regular
mail, or by delivering the same personally to the parties. Any party may
designate the applicable address by notice so given. Copies of all notices shall
be sent to the parties as hereto named above and, in addition:

         Copies of all notices shall be sent to:

                          Beckman Millman & Sanders LLP
                                   Suite 1313
                                 116 John Street
                            New York, New York 10038
                           Attn: Michael Beckman, Esq.
                                fax 212-406-3750
<PAGE>   5
                     Blau, Kramer, Wactlar & Lieberman, P.C.
                             100 Jericho Quadrangle
                                Jericho, NY 11753
                           Attn: David Lieberman, Esq.
                                fax (516)822-4824

         6.2. Any notice mailed, sent by overnight carrier or personally
delivered as aforesaid shall be deemed to have been given on the date of
receipt; telecopies shall be deemed received on the business day after being
sent by telecopy.

         IN WITNESS WHEREOF, the Parties hereto have set their hands as of the
day and year first above written.



Computer Concepts Corp.                      Softworks, Inc.



By:___________________________               By:________________________________

<PAGE>   1
                                                                       EXHIBIT 9

                                [SOFTWORKS, LOGO]

                                          December 23, 1999

To the Stockholders of
SOFTWORKS, Inc.

         We are pleased to inform you that on December 21, 1999, SOFTWORKS, Inc.
(the "Company") entered into an Agreement and Plan of Merger (the"Merger
Agreement") with EMC Corporation ("Parent") and Eagle Merger Corp., its
wholly owned subsidiary ("Purchaser"), pursuant to which Purchaser has today
commenced a tender offer (the "Offer") to purchase all of the outstanding shares
of common stock, par value $.001 per share (the "Shares"), of the Company for
$10.00 per Share in cash. Under the terms of the Merger Agreement, following the
Offer, Purchaser will be merged with and into the Company (the "Merger" and,
together with the Offer, the "Transaction") and all Shares not purchased in the
Offer (other than Shares held by Parent, Purchaser or the Company, or Shares
held by dissenting stockholders) will be converted into the right to receive
$10.00 per Share in cash.

         Your Board of Directors has unanimously approved the Merger Agreement,
the Offer and the Merger and has determined that the Offer and the Merger are
advisable, fair to and in the best interests of the Company's stockholders. The
Board unanimously recommends that the Company's stockholders accept the Offer
and tender their Shares in the Offer.

         In arriving at its recommendation, the Board of Directors gave careful
consideration to a number of factors described in the attached Schedule 14D-9
that is being filed today with the Securities and Exchange Commission. The Board
has received a written opinion dated December 20, 1999, from SoundView
Technology Group, Inc. to the effect that, as of the date of such opinion and
based upon and subject to the matters stated therein, the $10.00 per Share cash
consideration to be received in the Transaction by the holders of Shares was
fair, from a financial point of view, to such holders.

         In addition to the attached Schedule 14D-9 relating to the Offer, also
enclosed is the Offer to Purchase, dated December 23, 1999, of Purchaser,
together with related materials, including a Letter of Transmittal to be used
for tendering your Shares. These documents set forth the terms and conditions of
the Offer and the Merger and provide instructions as to how to tender your
Shares. We urge you to read the enclosed materials carefully.

                                   Sincerely,

                                   (JG Carter SIGNATURE)

                                   Judy G. Carter
                                   President and Chief Executive Officer

<PAGE>   1
                                                                      EXHIBIT 10

                                                SoundView Technology Group, Inc.
                                                22 Gatehouse Road
                                                Stamford, CT 06902-7908
                                                TEL:203-462-7200
                                                FAX:203-462-7350
                                                WEBSITE: www.sndv.com

December 20, 1999


Board of Directors
SOFTWORKS, Inc.
5845 Richmond Highway
Suite 400
Alexandria, VA 22303

Ladies and Gentlemen:

         We understand that EMC Corporation ("EMC"), Eagle Merger Corp., a
wholly owned subsidiary of EMC ("Merger Sub"), and SOFTWORKS, Inc. ("SOFTWORKS"
or the "Company") are considering entering into an agreement and plan of merger
substantially in the form of the draft dated December 20, 1999 (the "Draft
Merger Agreement") pursuant to which, among other things, Merger Sub shall be
merged with and into the Company in a transaction (the "Merger") in which Merger
Sub shall make a cash tender offer to acquire any and all shares of the issued
and outstanding common stock, $.001 par value per share, of SOFTWORKS for $10.00
per share, net to seller, in cash (the "Merger Consideration"). The terms and
conditions of the Merger are set forth in more detail in the Draft Merger
Agreement, a copy of which has been furnished to us.

         You have requested our opinion as investment bankers as to the
fairness, from a financial point of view, to the shareholders of the Company, of
the Merger Consideration.

         In conducting our analysis and arriving at our opinion as expressed
herein, we have, among other things:

         (i)      reviewed the Draft Merger Agreement and the financial terms of
                  the Merger set forth therein;

         (ii)     reviewed the draft Agreement and Plan of Merger dated
                  December 18, 1999;

        (iii)     reviewed the draft Stock Tender Agreement dated December 20,
                  1999;
<PAGE>   2
SOFTWORKS, Inc.
December 20, 1999
Page 2


         (iv)     reviewed the draft Indemnification Agreement by and between
                  Computer Concepts Corp. and SOFTWORKS dated December 20, 1999;

         (v)      reviewed the Company's Annual Report on Form 10-K for the
                  fiscal year ended December 31, 1998, Quarterly Reports on Form
                  10-Q for the quarters ended March 31, 1999, June 30, 1999 and
                  September 30, 1999, and certain other filings with the
                  Securities and Exchange Commission made by the Company,
                  including proxy statements, Form 8-Ks, the prospectus dated
                  August 4, 1998 relating to the initial public offering of
                  SOFTWORKS common stock, and the prospectus dated June 3, 1999
                  relating to the public offering of SOFTWORKS common stock;

         (vi)     reviewed certain other publicly available information
                  concerning SOFTWORKS and the trading market for SOFTWORKS
                  common stock;

         (vii)    reviewed certain financial and operating information regarding
                  the business, operations and prospects of the Company,
                  including forecasts and projections, provided to us by the
                  management of the Company;

         (viii)   reviewed certain publicly available information concerning
                  certain other companies we deemed to be reasonably similar to
                  the Company and the trading markets for certain of such
                  companies' securities;

         (ix)     reviewed the financial terms of certain recent mergers and
                  acquisitions that we deemed relevant;

         (x)      conducted discussions with certain members of senior
                  management of the Company concerning their business and
                  operations, assets, present condition and future prospects;
                  and

         (xi)     performed such other analyses, examinations and procedures,
                  reviewed such other agreements and documents, and considered
                  such other factors as we have deemed, in our sole judgment, to
                  be necessary, appropriate or relevant to render the opinion
                  set forth herein.

         In arriving at our opinion, we have not made, obtained or assumed any
responsibility for any independent evaluation or appraisal of the properties and
facilities or of the assets and liabilities (contingent or otherwise) of the
Company. We have assumed and relied upon the accuracy and completeness of the
financial and other information supplied to or otherwise used by us in arriving
at our opinion and have not attempted independently to verify, or undertaken any
obligation to verify, such information. We have further relied upon the
assurances of the management of SOFTWORKS
<PAGE>   3
SOFTWORKS, Inc.
December 20, 1999
Page 3


that they were not aware of any facts that would make such information
inaccurate or misleading. In addition, we have assumed that the forecasts and
projections provided to SoundView Technology Group, Inc. by the Company
represent the best currently available estimates and judgments of the Company's
management as to the future financial condition and results of operations of the
Company, and have assumed that such forecasts and projections have been
reasonably prepared based on such currently available estimates and judgments.
We assume no responsibility for and express no view as to such forecasts and
projections or the assumptions on which they are based.

         We have also taken into account our assessment of general economic,
market and financial conditions and our experience in similar transactions, as
well as our experience in securities valuation in general. Our opinion is
necessarily based upon conditions as they exist and can be evaluated on the
date hereof.

         We do not express any view as to the price at which the Company's stock
will trade prior to the closing of the Merger. This letter is for the benefit
and use of the Board of Directors of the Company in its consideration of the
Merger. This letter does not constitute a recommendation of the Merger over any
other alternative transactions which may be available to the Company and does
not address the underlying business decision of the Board of Directors of the
Company to proceed with or effect the Merger.

         We have, in the past, provided financial advisory and investment
banking services for the Company and have received fees for the rendering of
such services. In the ordinary course of our business, we may trade in the
equity securities of the Company for our own account and for the accounts of our
customers and, accordingly, may at any time hold a long or short position in
such securities. The Company has agreed to indemnify us for certain liabilities
that may arise out of the rendering of this opinion.

         Based upon and subject to the foregoing, it is our opinion as
investment bankers that, as of the date hereof, the Merger Consideration
pursuant to the Draft Merger Agreement is fair, from a financial
point of view, to the Company's shareholders.


                                        Very truly yours,

                                        /s/ SoundView Technology Group, Inc.

<PAGE>   1
                                                                      EXHIBIT 11

EMC ANNOUNCES AGREEMENT TO ACQUIRE SOFTWORKS, INC.
STORAGE MANAGEMENT SOFTWARE COMPANY RANKED AMONG
BUSINESSWEEK'S 100 HOT GROWTH COMPANIES

HOPKINTON, Mass.--(BUSINESS WIRE)--Dec. 21, 1999--EMC Corporation (NYSE:EMC-
news) and SOFTWORKS, Inc. (NASDAQ:SWRX - news), announced today a definitive
agreement for EMC to acquire publicly held SOFTWORKS of Alexandria, Va., in a
cash transaction valued at approximately $192 million. SOFTWORKS is a leading
global provider of enterprise data, storage and performance management software.
This acquisition will enable EMC to expand its product offerings in the rapidly
growing market for storage management software. Under the terms of the
agreement, EMC will offer to purchase, through a cash tender offer, all
outstanding shares of SOFTWORKS stock for $10 per share. The cash tender offer
will commence no later than December 28, 1999. This acquisition has been
approved by the board of directors of each company and is subject to various
conditions and regulatory approvals. Certain shareholders of SOFTWORKS, who, in
the aggregate, hold approximately 42% of SOFTWORKS' outstanding stock, have
agreed to tender their shares into the offer. The acquisition is expected to be
completed by the end of the first quarter of 2000.

Mike Ruettgers, EMC President and CEO, said, "As enterprise storage becomes the
central strategic technology investment for companies that depend on information
to run their businesses, EMC's industry-leading software portfolio continues to
grow in importance. Storage management, built around our new EMC ControlCenter
framework, represents the fastest-growing portion of EMC's software business.
SOFTWORKS' products are key enablers for customers in both mainframe and open
systems environments. We believe SOFTWORKS' knowledge and experience will
accelerate EMC's time to market in several new and emerging areas of storage
management software."

Judy Carter, CEO of SOFTWORKS, said, "The combination of SOFTWORKS' outstanding
technology and the depth of EMC's storage offerings and worldwide market
presence will make this a highly complementary and powerful union. We are
excited at the prospect of joining the EMC team at a time when the world is
increasingly recognizing the need for intelligent enterprise storage management.
We believe SOFTWORKS' technology will flourish as part of EMC, as no other
technology company has the clear vision and track record of successful execution
that EMC brings to bear on customers' information management challenges."

SOFTWORKS was ranked among BusinessWeek's 1999 Hot Growth list of America's 100
fastest-growing small companies. SOFTWORKS' products improve the management,
performance and integrity of critical corporate information across Windows NT,
UNIX, OS/390, and MVS platforms. SOFTWORKS' customers include nearly 90% of the
Fortune 100 and more than half of the Fortune 500. SOFTWORKS is a member of the
FibreAlliance, an open industry consortium developing standards for managing
storage area networks (SANs), and the EMC E-Infostructure Developers Program.
<PAGE>   2
EMC Corporation, based in Hopkinton, Massachusetts, is the world's technology
and market leader in the rapidly growing market for intelligent enterprise
storage systems, software, networks, and services. The company's products store,
retrieve, manage, protect and share information from all major computing
environments, including Unix, Windows NT, Linux and mainframe platforms. The
company has offices worldwide, trades on the New York Stock Exchange under the
symbol EMC, and is a component of the S&P 500 Index. For further information
about EMC and its storage solutions, EMC's corporate web site can be accessed at
http://www.emc.com/.

This release contains "forward-looking statements" as defined under the Federal
Securities Laws. Actual results could differ materially from those projected in
the forward-looking statements as a result of certain risk factors, including
but not limited to: (i) component quality and availability; (ii) delays in the
development of new technology and the transition to new products; (iii)
competitive factors, including but not limited to pricing pressures, in the
computer storage and server markets; (iv) the relative and varying rates of
product price and component cost declines; (v) economic trends in various
geographic markets and fluctuating currency exchange rates; (vi) deterioration
or termination of the agreements with certain of the Company's resellers or
OEMs; (vii) the uneven pattern of quarterly sales; (viii) risks associated with
strategic investments and acquisitions; (ix) Year 2000 issues; and (x) other
one-time events and other important factors disclosed previously and from time
to time in EMC's filings with the U.S. Securities and Exchange Commission. EMC
is a registered trademark and EMC ControlCenter is a trademark of EMC
Corporation. Other trademarks are the property of their respective owners.
Contact:

     EMC Corporation
     Mark Fredrickson
     (508) 435-1000 (77137)
     [email protected]
            or
     SOFTWORKS, Inc.
     Ian Strain
     703-317-8799
     [email protected]

- --------------------------------------

<PAGE>   1
                                                                    Exhibit 12

                                                     April 14, 1998

Mr. James A. Cannavino
1 Robledo Drive
Dallas, TX 75230

Dear Jim:

         This letter will set forth the understanding pursuant to which you will
serve as chairman and a director of Softworks, Inc., a Delaware corporation
("Softworks" or the "Company"). Subject to your acceptance you were elected
chairman and director on April 13, 1998.

         You will serve as chairman of the Company and as such be an employee of
the Company. We will use our best efforts to cause you to be elected as a
director of the Company. As chairman, you will chair meetings of the board of
Softworks, assist and provide guidance in the long-range strategy of Softworks
and help promote Softworks. You will perform such further duties as commonly
performed by chairman in similar companies in similar capacities.

         We recognize that you are the chief executive officer of another
company and, in addition, have other commitments. Accordingly, we recognize that
you will provide such time and attention to serving as chairman as is reasonably
necessary in your good faith judgment and with due recognition of your other
time commitments. We will enter into with you indemnity agreements that protect
you to the fullest extent permitted by applicable law. The forms of these
agreements are annexed as Exhibit A. In addition, we will obtain directors' and
officers' insurance protecting you from any claims with regard to actions or
inactions as chairman and a director. This will be in reasonable amount
considering the Company's status and business, and be not less than that
maintained for other officers and directors and we will continue such coverage,
even after you cease to serve in such capacities, so long as you have any
potential liability for actions or inactions with regard to Softworks.

         We will grant to you when we make an initial public offering or
otherwise go public, options on one million two hundred thousand shares of
voting common stock of Softworks. The grants will be made under a stock option
and restricted stock plan adopted by the Company with standard provisions
protecting your grants, including with regard to future recapitalizations, and
we will file and maintain an S-8 with regard to the plan and grants and file
S-3's, as reasonably requested by you, with regard to both the stock and option
grants, subject to IPO lock-up agreements, if applicable. The option grant shall
be made at the time of the pricing meeting for the initial public offering or,
if the Company becomes public without an initial public offering, at the time of
becoming public, and shall be at the price fixed at the pricing meeting or fair
market value when we become public, as the case may be. The above grants assume
a capital structure as we discussed and is subject to your approval. In
addition, with regard to the grants, you and your permitted transferees shall
have at least the same registration rights (contractual or actual) of any
executive of the Company.
<PAGE>   2
Mr. James A. Cannavino
April 14, 1998
Page 2 of 4

         The options shall have a six year term and be fully transferrable by
you to a member of your family or a trust, family limited partnership or similar
estate planning vehicle primarily for members of your family. Six hundred
thousand shares of the option (the "Time Vesting Options") shall vest on the
following schedule, provided that at such time you are still employed by the
Company or an affiliate or serving as a director or consultant to it or an
affiliate:

         300,000 shares on the earlier of: 1) the closing date of the IPO; or 2)
         December 31, 1998

         300,000 shares on December 31, 1998



         The other six hundred thousand shares (the "Performance Vesting
Options") shall vest on the earlier of five years after their grant or, if the
EBITDA for the fiscal year ending December 31, 2001 is at least $14,000,000, on
December 31, 2001, but shall vest earlier (but not prior to six months after
grant except upon an acceleration as provided below) at the end of the
applicable fiscal year if the following performance targets are met by Softworks
based on EBITDA on the fiscal years ending as set forth below; provided that if
you terminate your employment and other relationships with the Company and its
affiliates prior to December 31, 2000, other than for Good Reason or death, or
the Company terminates you for Cause prior to that date, to the extent the
options have not already vested, they shall cease to be exercisable. The vesting
targets are as follows:
<TABLE>
<CAPTION>
                  Date        Target                  Shares Vesting
<S>                          <C>      <C>             <C>
         December 31, 1998   EBITDA   $ 6,000,000     200,000
         December 31, 1999   EBITDA    11,500,000     200,000
         December 31, 2000   EBITDA    14,000,000     200,000
</TABLE>

         In addition, if the combined EBITDA for any period of years on an
aggregate basis satisfies the cumulative EBITDA for those years, the tranches
for all such periods, to the extent not previously vested, shall vest.

         All options, not then vested, from both grants shall fully vest upon
your Termination without Cause or Termination for Good Reason prior to January
1, 2002, or a Change in Control. Cause shall be limited to (i) your willful
misconduct or fraud with regard to the Company that has a material adverse
economic impact on the Company, or (ii) your continued wilful failure to
substantially perform your duties under Paragraphs 2 and 3 hereof (other than
such failure resulting from a material breach of the obligations of Softworks or
Computer Concepts Corp. hereunder) for a period of sixty (60) days after receipt
by you of written demand for substantial performance has been delivered by the
Board of Directors of Softworks to you, which written demand specifically
identifies in reasonable detail the manner in which Softworks believes that you
have not substantially performed your duties hereunder. Notwithstanding the
foregoing, a termination for Cause shall not be effective unless and until you
have received reasonable notice setting forth the reasons for Softworks'
intention to terminate you for Cause, you have had an opportunity, together with
counsel, to be heard before the full Board of Directors of Softworks and to
submit any materials or information to the Board of Directors that you view
appropriate,
<PAGE>   3
Mr. James A. Cannavino
April 14, 1998
Page 3 of 4

and the Board of Directors has issued a finding that, in the good faith opinion
of a majority of the Board of Directors, your conduct has established a
sufficient basis for a termination for Cause. The foregoing is a procedural
requirement only and the determination of the Board may be challenged by you in
an appropriate forum. Any alleged termination for Cause by the Board which is
not correctly a termination for Cause shall be deemed a termination without
Cause. Good Reason shall mean a diminution in your title, authority or duties,
any material breach by the Company of this agreement, any failure to elect you
as a director or any removal of you as a director (other than for cause). Upon
your death, the next tranche of the Time Vesting Options shall vest and the
Performance Vesting Options shall continue to vest as set forth above if the
applicable performance criteria are satisfied, but shall not vest purely on a
time basis. Change in Control is defined on Exhibit C.

         In addition, subject to the continuation of your services through the
completion date of the "Initial Public Offering" for Softworks, Inc., we will
make to you a full recourse loan for $500,000 for relocation or other purposes
upon Softworks, Inc. becoming a publicly traded entity. Such loan shall bear
interest, payable annually, at the applicable federal rate as defined in
Internal Revenue Code Section 1274(d) at the time of the loan. The loan shall be
unsecured. The principal and any unpaid accrued interest shall be due on
December 1, 2000, but you shall pay it down earlier to the extent of 100 percent
of any after tax profits you make upon sale of any shares of Softworks stock you
received from Softworks, Inc. or sale of any options of stock in Softworks you
receive. You will execute a promissory note in standard form for the loan.

         We will pay you (subject to applicable withholding) a monthly salary of
$2000 as employee Chairman. You will, of course, serve as a director as an
independent contractor and not an employee. To the extent, if any, you become
subject to the excise tax under Internal Revenue Code Section 280G, as a result
of a "change in ownership," as defined in Internal Revenue Code Section
28OG(b)(2) in connection with the Company, we will pay you an amount such that
after payment of the excise tax and all taxes of any kind on the excise tax and
the amounts paid under this provision, you will have no after tax cost for the
excise tax on these amounts.


         We will also provide upon your request a research assistant approved by
you and employed or retained by Softworks (at a cost of no more than $2,000 per
month) to assist you on a part-time basis as reasonably necessary in
coordinating your activities as chairman and providing you necessary information
in connection therewith.


         You may retain your office as Chairman in such location as you select
and we will pay the costs of such office (this includes if you elect to maintain
it in your home).

         We will also provide you, at your request, with a secretary at such
location, an automobile of a model as mutually agreed (with insurance,
maintenance and, if appropriate, garaging, subject to your being taxable on any
allocated personal use), club of your choice for business entertainment purposes
(which to the extent the Company is not required to treat as income to you, it
shall not) and reimburse your travel and entertainment expenses in connection
with furthering Softworks' business activities as you reasonably deem necessary,
but subject to presentation of receipts and other documentation.
<PAGE>   4
Mr. James A. Cannavino
April 14, 1998
Page 4 of 4

         Your service as chairman and director is, of course, at will on both
sides and may be terminated by either party at any time, provided, however, that
if we terminate the arrangement Without Cause or you do so for Good Reason, as
defined above, we will continue to pay the costs of office and staff for six (6)
additional months.

         You agree to treat as confidential and not use or disclose, except as
you believe in good faith to be in the best interest of the Company, any
confidential information of the Company while it is not generally known in the
industry. Of course, you may make disclosures if necessary to comply with legal
process. Furthermore, while you are Chairman or director of the Company and for
one (1) year thereafter, you will not directly provide services to the part of
another entity which directly competes in a material mariner with a material
portion of the business of the Company; the foregoing shall, of course, not
limit your activities or relationship with any other portion of such a business
or from being involved at a more senior level where the material competing
activities are not significantly material to the overall business of the entity.

         Please acknowledge your agreement to the foregoing by signing below.


                                                     Sincerely,

                                                     /s/ Judy G. Carter
                                                     ------------------
                                                         Judy G. Carter,
                                                         President
Agreed:

/s/ James A. Cannavino
- -------------------------
James A. Cannavino


<PAGE>   1
                                                                    Exhibit 13

                              EMPLOYMENT AGREEMENT

         AGREEMENT made as of the 8th day of July 1998 by and between SOFTWORKS,
Inc., a Delaware corporation (hereinafter the "Company") and JUDY G. CARTER,
residing at 11115 Sweetwood Lane, Oakton, Virginia 22124 (hereinafter the
"Employee").

                              W I T N E S S E T H:

         WHEREAS, the Company and the Employee desire to enter into an
Employment Agreement relating to the Company's employment of the Employee; and

         WHEREAS, this Agreement is intended to supersede and replace all prior
agreements, understandings and arrangements between the Company and the
Employee, including any and all royalty agreements, relating to such employment.

         NOW, THEREFORE, it is agreed as follows:

         1.       Retention of Services. The Company hereby retains the services
of Employee, and Employee agrees to furnish such services, upon the terms and
conditions hereinafter set forth.

         2.       Employment Term.

         (a)      Subject to earlier termination on the terms and conditions
hereinafter provided, and further subject to certain provisions hereof which
survive the term hereof, the term of this Agreement shall be comprised of a
period of employment commencing on the date on which the company completes an
initial public offering (the "IPO") of its capital stock (the "Effective Date")
and terminating December 31, 2002. The term of this Agreement shall
automatically be extended for additional one (1) year periods unless and until
the Company or the Employee shall deliver written notice to the other party
hereto no less than ninety (90) days prior to the end of any renewal term of its
desire to terminate this Agreement.

         (b)      In the event that the Company delivers written notice of its
intent not to renew the employment of the Employee for any year after December
31, 2002, the Employee shall be entitled to receive as severance pay all
Remuneration and Employee Benefits in accordance with Sections 4a and 5 of this
Agreement for a period of not less than twelve (12) months from the date that
this Agreement or any extension thereof is terminated.

         3.       Duties and Extent of Services During Period of Employment.
During the term of employment, Employee shall be employed on a full-time basis
as the President and Chief Executive Officer of the Company. In such capacity,
Employee agrees that she shall serve the Company under the direction of the
Board of Directors of the Company to the best of her ability;


                                       1
<PAGE>   2
shall perform all duties incident to her offices on behalf of the Company and
shall perform such other duties as may from time to time be assigned to her by
the Chairman of the Board of the Company. Employee shall also serve in similar
capacities for such subsidiary corporations of the Company as shall be
agreeable to the Board of Directors and the Employee, and Employee shall be
entitled to such additional compensation therefor as shall be agreeable to the
Board of Directors and the Employee. Notwithstanding the foregoing, it is
understood and agreed that during the term of employment, the duties and
authority of Employee shall not be inconsistent with: (i) her position and
titles, or (ii) those duties ordinarily and customarily performed in such
titles. Further, it is understood and agreed that any change in Employee's
title as Chief Executive Officer on or before two years from the Effective Date
or any change in her title as President during the term of this Agreement or
any material diminution in her duties or authority in the title or titles she
holds shall  constitute a Good Reason for termination of this Agreement by the
Employee pursuant to Section 9(b) hereunder.

         4.       Remuneration. For the period of employment, Employee shall be
entitled to receive the following compensation for her services:

                  (a)      The Company shall pay to Employee a salary at the
rate of $200,000 per annum payable in equal bi-weekly installments, or in such
other manner as shall be agreeable to the Company and Employee. Employee's
annual salary shall be reviewed annually by the Board of Directors.

                  (b)      In the event that the Company meets or exceeds the
quarterly targets established by the Board of Directors of the Company, the
Company shall pay to Employee, as incentive compensation, at the rate of
$150,000 per annum in 1998 and $200,000 per annum in each of 1999, 2000, 2001
and 2002. The Company shall pay one-eighth of such incentive compensation on a
quarterly basis not later than thirty (30) days after the end of each fiscal
quarter and shall pay one-half of such incentive compensation not later than
ninety (90) days after the end of each fiscal year of the Company. The Company
agrees to furnish to Employee a copy of such financial statements not later than
thirty (30) days after the end of each fiscal quarter and ninety (90) days after
the end of each fiscal year of the Company during the term hereof.


                                       2
<PAGE>   3
         5.       Employee Benefits; Expenses.

         (a)      During the period of employment, the Company will provide to
Employee at its expense certain employee benefits, including, but not limited
to, convertible life insurance in the face amount of $1,000,000, long-term
disability insurance coverage continuing until Employee is age 65 in an amount
equal to two-thirds of Employee's Base Salary as established under Section 4(a)
with a premium for a standard risk non-smoker, Directors and Officers liability
insurance in an amount not less than that maintained for other directors and
officers of the Company, and such additional benefits that shall, at a minimum,
include the benefits described on Exhibit A hereto. Any applicable employee
medical policy shall include the right to convert such policy from a corporate
policy to a personal policy at the expense of the Company if the Company ceases
to directly provide such policies to its officers, directors, or employees or at
employee's departure from employment.

         (b)      During the period of employment, Employee shall be eligible to
participate in the Company's stock option plans, stock purchase plans or other
employee incentive plans (including without limitation its 1998 Stock Option
Plan ) to the extent determined in the sole discretion of the Board of Directors
of the Company or a committee thereof.

         (c)      During the period of employment, Employee shall be furnished
with office space and facilities commensurate with her position and adequate for
the performance of her duties; she shall be provided with the perquisites
customarily and regularly associated with the position of the President and
Chief Executive Officer of the Company, including, but not limited to, an
automobile allowance equal to $1200 per month and reasonable professional
association memberships; and she shall be entitled to regular vacations during
each year of four (4) weeks in the aggregate.

         (d)      It is contemplated that during the period of employment,
Employee may incur out-of-pocket expenses in connection with the performance of
her services hereunder, including customary and regular expenses incurred for
travel and business entertainment. Accordingly, the Company shall reimburse
Employee for all reasonable out-of-pocket expenses incurred by Employee in the
performance of her duties hereunder upon submission of reasonable documentation
therefore in accordance with the Company's policies.

         (e)      All benefits to Employee specifically provided for herein
shall be in addition to, and shall not diminish any rights which Employee may
have or may acquire under any hospitalization, life insurance, pension, profit
sharing or other present or future employee benefit plan or plans of the
Company.


                                       3
<PAGE>   4
         6.       Disability. If Employee, during the period of employment, due
to ill health or other physical or mental incapacity becomes unable to perform
substantially all of her duties and obligations as set forth in this Agreement,
which ill health or other physical or mental incapacity will have existed
continuously for a period of six (6) consecutive months or more, the Company may
thereafter, upon at least forty-five (45) days' written notice to Employee,
specifying in reasonable detail those factors set forth above, place her on
disability status; provided, however, that the Company may not place Employee on
disability status if she would not become eligible for benefits pursuant to the
long-term disability coverage provided to the Employee by the Company, and
further provided that the disability policy does not provide different levels of
benefits for physical and mental disabilities and provides, at a minimum, the
level of benefits described in Section 5(a) of this Agreement.

         7.       Confidential Information.

                  (a)      In the course of Employee's employment by the
Company, Employee will have access to and possession of valuable and important
confidential or proprietary data or information of the Company and its
operations. Employee will not during Employee's employment by the Company or at
any time thereafter divulge or communicate to any person nor shall Employee
direct any Company employee, representative or agent to divulge or communicate
to any person or entity or use to the detriment of the Company or for the
benefit of any other person or entity, any of such confidential or proprietary
data or information or make or remove any copies thereof, whether or not marked
or otherwise identified as "confidential" or "secret," except to a person or
entity bound by confidentiality obligations similar to those contained herein
and other than as reasonably necessary in performing Employee's duties hereunder
or as may be required by law or as may reasonably be required in connection with
any judicial or administrative proceeding or inquiry. Employee shall take all
reasonable precautions in handling the confidential or proprietary data or
information within the Company to a strict need to know basis and shall comply
with any and all written policies adopted from time to time by the Company to
protect the confidentiality of confidential or proprietary data or information.

                  (b)      The term "confidential or proprietary data or
information" as used in this Agreement shall mean information not generally
available to the public, including, without limitation, all database
information, personnel information, financial information, customer lists,
supplier lists, trade secrets, patented or proprietary information, forms,
information regarding operations, systems, services, know how, computer and any
other processed or collated data, computer programs, pricing, marketing and
advertising data.

                  (c)      Employee will at all times, promptly disclose to the
Company in such form and manner as the Company may reasonably require, any
inventions, improvements or procedural or methodological innovations, programs,
methods, forms, systems, services, designs, marketing ideas, products or
processes (whether or not capable of being trademarked, copyrighted or patented)
conceived or developed or created by Employee during Employee's employment
hereunder and which relate to the business of the Company ("Intellectual
Property"). Employee


                                       4
<PAGE>   5
agrees that all such Intellectual Property shall be "work-for-hire" and shall be
the sole property of the Company. To the extent any such Intellectual Property
does not constitute a "work-for-hire" under U.S. law, Employee hereby assigns to
Company all right, title and interest in such Intellectual Property. Employee
further agrees that Employee will execute such instruments and perform such acts
as may reasonably be requested by the Company to effectuate such assignment and
otherwise to transfer to and perfect in the Company all rights in such
Intellectual Property.

                  (d)      All written materials, records and documents made by
Employee or coming into Employee's possession during Employee's employment by
the Company concerning any products, processes or equipment manufactured, used,
developed, investigated, purchased, sold or considered by the Company or
otherwise concerning the business or affairs of the Company shall be the sole
property of the Company, and upon termination of Employee's employment by the
Company, or upon request of the Company during Employee's employment by the
Company, Employee shall promptly deliver the same to the Company. In addition,
upon termination of Employee's employment by the Company, Employee will deliver
to the Company all other Company property in Employee's possession or under
Employee's control, including, but not limited to, financial statements,
marketing and sales data, customer and supplier lists, database information and
other documents, and any Company credit cards.

                  (e)      The provisions of Sections 7(a), 7(b) and 7(d) shall
survive the termination of this Employment Agreement.

         8.       Non-Competition.

                  (a)      Except as otherwise provided herein, during the term
of employment and for a period of one year thereafter (hereinafter the
"Restricted Period"), the Employee shall not, without the written consent of the
Company, directly or indirectly:

                  (i)      become associated with, render services to, invest
in, represent, advise or otherwise participate in as an officer, employee,
director, stockholder, partner, promoter, agent of, or consultant for any
business engaged in those aspects of the systems management software business
that the Company was engaged in during the term of this Agreement, which are
conducted in any of the geographic areas in which the Company's business is
conducted; provided, however, that nothing contained herein will prevent
Employee from owning less than five percent (5%) of any class of equity or debt
securities listed on a national securities exchange or traded in any established
over-the-counter securities market, so long as such involvement with the issuer
of any such securities is solely that of a passive investor;

                  (ii)     for her own account or for the account of any other
person or entity solicit any business from any person or entity which, during
the twelve-month period preceding the date her employment terminates, was a
customer or client of the Company (a "Restricted Person"); provided, however,
that nothing in this Section 8(a)(ii) shall prohibit the Employee from
soliciting business from a Restricted Person for the provision of services other
than related to those aspects


                                       5
<PAGE>   6
of the systems management software business that the Company was engaged in
during the term of this Agreement; or

                  (iii)    employ or otherwise engage, or solicit, entice or
induce on behalf of herself, or any other person or entity, the service,
retention or employment of any person who has been an employee, sales employee,
sales representative, consultant to or agent of the Company within one year of
such offer or solicitation. Provided, however, that a solicitation shall not be
deemed to have occurred based solely upon Employee's giving her new business
address to any person.

                  (b)      In the event that the Employee terminates her
employment hereunder for Good Reason (as defined in Section 9(b) hereunder) or
the Company terminates the Employee's employment hereunder other than for Cause
(as defined in Section 9(a) hereunder), the covenants contained in Section 8(a)
shall not bind the Employee.

                  (c)      The parties hereto intend that the covenants
contained in this Section 8, which pertain only to the geographic areas where
the Company is engaged in business, shall be deemed a series of separate
covenants for each applicable area of the relevant country, state, county and
city. If, in any judicial proceeding, a court shall refuse to enforce all the
separate covenants deemed included in this Section 8 because, taken together,
they cover too extensive a geographic area, the parties intend that those of
such covenants (taken in order of the cities, counties, states and countries
therein which are least populous) which if eliminated would permit the remaining
separate covenants to be enforced in such proceeding shall, for the purpose of
such proceeding, be deemed eliminated from the provisions of this Section 8.

                  (d)      With respect to the covenants contained in Sections 7
and 8 of this Agreement, Employee agrees that any remedy at law for any breach
or threatened or attempted breach of such covenants may be inadequate and that
the Company shall be entitled to specific performance or any other mode of
injunctive and/or other equitable relief to enforce its rights hereunder or any
other relief a court might award without the necessity of showing any actual
damage or irreparable harm or the posting of any bond or furnishing of other
security.

         9.       Termination.

                  (a)      The Company recognizes that, for the period during
which Employee has been employed and/or associated with the Company, the Company
has been intimately familiar with the ability, competence and judgment of
Employee, which are acknowledged to be of the highest caliber. Accordingly, the
Company and Employee agree that Employee's services hereunder may be terminated
for Cause by the Company. For purposes of this Agreement, Cause shall mean: (i)
an act of fraud or embezzlement of a materially injurious nature that relates to
the performance of the Employee's duties under this Agreement and results in a
material injury to the Company; (ii) conviction of a felony that relates to the
performance of the Employee's duties under this Agreement; and (iii) conduct by
Employee involving willful and deliberate malfeasance or gross negligence in


                                       6
<PAGE>   7
the performance of her material duties hereunder following the receipt by the
Employee of thirty (30) days written notice, specifying in reasonable detail
such malfeasance or gross negligence and the Employee's failure to cure within
such period.

                  Notwithstanding the foregoing, a termination for Cause shall
not be deemed to have been for Cause unless and until the Employee has first
received written notice specifying in reasonable detail the reasons for the
Company's intention to terminate her for Cause, and she has had an opportunity,
together with counsel, to be heard before the full Board of Directors of the
Company and to submit any materials or information to the Board of Directors
that she may view as appropriate, and a majority of the Board of Directors has
issued a finding that, in its good faith opinion, the Board of Directors
concludes that the Employee's conduct has established a sufficient basis for a
termination for Cause as defined. The foregoing is a procedural requirement only
and the determination of the Board may be challenged by the Employee in an
appropriate forum. Any alleged termination for Cause by the Board, which is not
correctly a termination for Cause, shall be deemed a termination without Cause.

                  If the Company terminates Employee's employment hereunder for
Cause, or if Employee terminates her employment hereunder for other than Good
Reason (as defined hereunder), Employee shall not be entitled to receive any
further compensation hereunder which has not already been earned pursuant to the
terms hereof. Employee and the Company acknowledge that the foregoing provisions
of this Section 9(a) are reasonable and are based upon the facts and
circumstances of the parties at the time of entering into this Agreement, and
with due regard to future expectations.

                  (b)      The Employee may terminate this Agreement and her
employment hereunder for Good Reason. Said termination shall, at the Employee's
election, be effective immediately upon the giving of written notice of
termination to the Company. For the purposes of this Agreement, Good Reason
means: (i) the Company's failure to comply with Sections 3, 4, 5 and 12 herein,
except with respect to her title as Chief Executive Officer after two years
from the Effective Date, and the continued failure of the Company to cure such
default within thirty (30) days after written demand for performance has been
given to the Company by Employee (which demand shall describe specifically the
nature of such alleged failure); (ii) a material diminution of the Employee's
duties and authority (including, but not limited to, Employee's title as set
forth in Section 3 hereof) and the continued failure of the Company to cure
such default within thirty (30) days after written notice has been given to the
Company by Employee (which notice shall describe specifically the nature of
such diminution); or (iii) the Company's requirement that the Employee relocate
outside of the metropolitan Washington, D.C. area in order to fulfill her
obligations pursuant to this Agreement unless Employee is relocated due to the
relocation of the Company.

                  (c)      If the Company terminates Employee's employment
hereunder other than for Cause, or if Employee terminates her employment
hereunder for Good Reason the Employee shall be entitled to: (i) all
Remuneration, Employee Benefits and Expenses as provided by Sections 4 and 5
herein for the greater of (A) the remainder of the term of her employment
provided for herein or (B) two years; and (ii) the immediate vesting of all
stock options granted to


                                       7
<PAGE>   8
Employee pursuant to any stock option plan then in existence except for unvested
stock options which are based on the Company meeting certain performance levels.

                  (d)      The employment term of this Agreement shall
terminate on the death of Employee. In the event of Employee's death during any
term of this Agreement, the Company shall pay to Employee's estate: (i)
Employee's due but unpaid Base Salary up to and including the date of Employee's
death; (ii) any and all unpaid amounts, if any, of additional compensation under
Section 4 hereof due to Employee; and (iii) the monetary value of Employee
Benefits and Expenses due to Employee under Section 5 hereof but unpaid as of
the date of her death. After payment of said amounts, the Company shall have no
further obligations to Employee or her estate.

         10.      Notices. Any notice to be given to the Company hereunder shall
be deemed sufficient if addressed to the Company in writing and delivered by
certified or registered mail to its offices at 5845 Richmond Highway, Suite 400,
Alexandria, Virginia 22303, or such other address as the Company may hereafter
designate, with a copy to David H. Lieberman, Esq., Blau, Kramer, Wactlar &
Lieberman, P.C., 100 Jericho Quadrangle, Jericho, New York 11753. Any notice to
be given to Employee hereunder shall be delivered by certified or registered
mail to her at: 11115 Sweetwood Lane, Oakton, Virginia 22124 or such other
address as she may hereafter designate, with a copy to Robert J. Smith, Morgan,
Lewis & Bockius LLP, 1800 M Street, N.W., Washington, D.C. 20036.

         11.      Successors and Assigns. This Agreement shall be binding upon
and inure to the benefit of the successors and assigns of the Company, and
unless clearly inapplicable, all references herein to the Company shall be
deemed to include any successors. In addition, this Agreement shall be binding
upon and inure to the benefit of the Employee and her heirs, executors, legal
representatives and assigns; provided, however, that the obligations of Employee
hereunder may not be delegated without the prior written approval of the Board
of Directors of the Company.

         12.      Successor Company. The Company shall require any successor
(whether direct or indirect, by purchase, merger, consolidation or otherwise) to
all or substantially all of the business and/or assets of the Company, to
expressly assume and agree to perform this Agreement in the same manner and to
the same extent that the Company would be required to perform as if no such
succession had taken place.

         13.      Amendments. This Agreement may not be altered, modified,
amended or terminated except by a written instrument signed by each of the
parties hereto.

         14.      Prior Agreements Superseded. This Agreement supersedes any
employment or consulting agreements, oral or written, entered into between
Employee and the Company prior to the date of this Agreement.


                                       8
<PAGE>   9
         15.      Change of Control.

                  (a)      In the event there shall be a change in the present
control of the Company, as hereinafter defined, and the Employee's working
conditions as contemplated hereby shall have been adversely affected as a result
thereof, Employee shall have the option, exercisable within six (6) months of
his becoming aware of such event, to terminate this Agreement forthwith. Upon
such termination, Employee shall have the right to immediately receive as a lump
sum payment an amount equal to three times the total compensation paid to
Employee during the immediately preceding fiscal year of the Company, less
$1.00.

                  (b)      For purposes of this Agreement, a change in the
present control of the Company shall mean:

                           (i)      if any "person" (as such term is used in
Section 13(d) and 14(d) of the Exchange Act) other than Computer Concepts Corp.,
the Company or any "person" who on the date of this Agreement is a director or
officer of the Company, becomes the "beneficial owner" (as defined in Rule
13(d)-3 under the Exchange Act), directly or indirectly, of securities of the
Company representing thirty percent (30%) of the voting power of the Company's
then outstanding securities; or

                           (ii)     if during any period of two (2) consecutive
years during the term of this Agreement, individuals who at the beginning of
such period constitute the Board of Directors cease for any reason to constitute
at least a majority thereof, unless the election of each director who is not a
director at the beginning of such period has been approved in advance by
directors representing at least two-thirds (2/3) of the directors then in office
who were directors at the beginning of the period.

         16.      Applicable Law. This Agreement shall be governed by, construed
and enforced in accordance with the laws of the State of Delaware, without
regard to conflicts of laws.

         17.      Entire Agreement. This Agreement constitutes the entire
understanding and agreement of the parties with respect to the subject matter of
this Agreement. Any other prior agreements, understandings or representations
with respect to the subject matter of this Agreement are hereby superseded,
terminated and canceled in their entirety and are of no force or effect.

         18.      Authority. The Company represents and warrants that: (i) it is
duly organized and validly existing under the laws of the jurisdiction in which
it was incorporated or formed; (ii) it has full power and authority to enter
into and perform its obligations hereunder; and (iii) this Agreement has been
duly authorized, executed, and delivered on behalf of the Company by


                                       9
<PAGE>   10
persons empowered to do so.

         19.      Counterparts. This Agreement may be executed in any number of
counterparts, all of which taken together will constitute one and the same
agreement, and any of the parties hereto may execute this Agreement by signing
such counterpart.

         20.      Acknowledgment. Employee acknowledges that she has carefully
read this Agreement and hereby represents and warrants to the Company that
Employee's entering into this Agreement, and the obligations and duties
undertaken by Employee hereunder, will not conflict with, constitute a breach of
or otherwise violate the terms of any other agreement to which Employee is a
party and that Employee is not required to obtain the consent of any person OR
entity in order to enter into and perform her obligations under this Agreement.

         IN WITNESS WHEREOF, the parties hereto have executed this Agreement as
of the day and year first above written.

                                    SOFTWORKS,  Inc.


                                    By: /s/ Robert McLaughlin
                                       -------------------------------
                                    Name: Robert McLaughlin
                                    Title: Chief Financial Officer


                                    EMPLOYEE
                                    ========
                                        /s/ Judy G. Carter
                                    ----------------------------------
                                    Name: Judy G. Carter
                                    Title: President and Chief Executive Officer


                                       10
<PAGE>   11
                                                                       Exhibit A

                 EMPLOYEE BENEFITS TO BE PROVIDED BY THE COMPANY

Life insurance
Health insurance
Long-Term Disability insurance
Directors and Officers insurance
Errors and Omissions insurance
401(k)
Dental/Optical
Stock options


                                       11
<PAGE>   12
                                 AMENDMENT NO. 1
                                       TO
                              EMPLOYMENT AGREEMENT



                  This Amendment No. 1 dated as of May 3, 1999 to the Employment
Agreement (the "Employment Agreement") dated as of July 8, 1998 between
SOFTWORKS, Inc. a Delaware corporation and Judy Carter (the "Employee").

                  WHEREAS, the Company and the Employee entered into the
Employment Agreement and now desire to modify certain of the terms and
provisions thereof;

                  NOW, THEREFORE, it is agreed as follows:

                  1. The Employment Agreement is hereby amended as follows:

                  (a) Section 3 of the Employment Agreement is hereby amended
                  and restated as follows:

                  "3. Duties and Extent of Services During Period of Employment.
                  During the term of employment, Employee shall be employed on a
                  full-time basis as the President and Chief Executive Officer
                  of the Company. In such capacity, Employee agrees that she
                  shall serve the Company under the direction of the Board of
                  Directors of the Company to the best of her ability; shall
                  perform all duties incident to her offices on behalf of the
                  Company and shall perform such other duties as may from time
                  to time be assigned to her by the Chairman of the Board of the
                  Company. Employee shall also serve in similar capacities for
                  such subsidiary corporations of the Company as shall be
                  agreeable to the Board of Directors and the Employee, and
                  Employee shall be entitled to such additional compensation
                  therefor as shall be agreeable to the Board of Directors and
                  the Employee. Notwithstanding the foregoing, it is understood
                  and agreed that during the term of employment, the duties and
                  authority of Employee shall not be inconsistent with: (i) her
                  position and titles, or (ii) those duties ordinarily and
                  customarily performed in such titles. Further, it is
                  understood and agreed that any change in Employee's title as
                  Chief Executive Officer or as President during the term of
                  this Agreement or any diminution in her duties or authority in
                  the title or titles she holds shall constitute a Good Reason
                  for termination of this Agreement by the Employee pursuant to
                  Section 9(b) hereunder."

                  (b) Section 15(a) of the Employment Agreement is hereby
                  amended and restated as follows:

                  "(a) In the event there shall be a change in the present
                  control of the Company, as hereinafter defined, and the
                  Employee's working conditions as contemplated hereby shall
                  have been adversely affected as a result thereof, Employee
                  shall have the option, exercisable within six (6) months of
                  her becoming aware of such event, to terminate this Agreement
                  forthwith. Upon such termination, Employee shall have the
                  right to


                                       12
<PAGE>   13
                  immediately receive as a lump sum payment the maximum amount
                  permitted under section 280(g) of the internal revenue code.

                  2. All capitalized terms used herein, unless otherwise defined
herein, are used herein as defined in the Employment Agreement. Except as
expressly provided herein, all terms and provisions of the Employment Agreement
shall remain in full force and effect.

                  IN WITNESS WHEREOF, the undersigned have hereunto set their
hands as of the date first above written.


                                     SOFTWORKS, Inc.

                                     By:   /s/James A. Cannavino
                                           ------------------------------------
                                           Name:
                                           Title:


                                           /s/JG Carter
                                           ------------------------------------
                                           Judy Carter


                                       13

<PAGE>   1
                                                                    Exhibit 14



                              EMPLOYMENT AGREEMENT

                  AGREEMENT made as of the 6th day of July, 1998 by and between
SOFTWORKS, Inc., a Delaware corporation (hereinafter the "Company") and CLAUDE
R. KINSEY, III, residing at 109 Swan Creek Road, Fort Washington, Maryland 20744
(hereinafter called the "Employee").

                              W I T N E S S E T H:

                  WHEREAS, the Company and the Employee desire to enter into an
Employment Agreement relating to the Company's employment of the Employee; and

                  WHEREAS, this Agreement is intended to supersede and replace
all prior agreements, understandings and arrangements between the Company and
the Employee, including any and all royalty agreements, relating to such
employment.

                  NOW, THEREFORE, it is agreed as follows:

                  1. Retention of Services. The Company hereby retains the
services of Employee, and Employee agrees to furnish such services, upon the
terms and conditions hereinafter set forth.

                  2. Term. Subject to earlier termination on the terms and
conditions hereinafter provided, and further subject to certain provisions
hereof which survive the term hereof, the term of this Agreement shall be
comprised of a period of employment commencing on the date on which the Company
completes an initial public offering (the "IPO") of its capital stock and
terminating December 31, 2002. The term of this Agreement shall automatically be
extended for additional one (1) year periods unless and until the Company or the
Employee shall deliver written notice to the other party hereto no less than
ninety (90) days prior to the end of any renewal term of its desire to terminate
this Agreement.

                  3. Duties and Extent of Services During Period of Employment.
During the term of employment, Employee shall be employed on a full-time basis
as a Vice President and Chief Technology Officer of the Company. In such
capacity, Employee agrees that he shall serve the Company under the direction of
the President and Chief Executive Officer of the Company to the best of his
ability, shall perform all duties incident to his offices on behalf of the
Company and shall perform such other duties as may from time to time be assigned
to him by the President and Chief Executive Officer of the Company. Employee
shall also serve in similar capacities of such of the subsidiary corporations of
the Company as may be selected by the Board of Directors and shall be entitled
to such additional compensation therefor as may be determined by the Board of
Directors of the Company. Notwithstanding the foregoing, it is understood and
agreed that during the term hereof the duties of Employee during the period of
active employment shall not be inconsistent with (i) his position and title as a
Vice President and Chief Technology Officer or (ii) with those duties ordinarily
performed by a Vice President and Chief Technology Officer, and that Employee
shall

                                       1

<PAGE>   2
 not be relocated outside of the metropolitan Washington, D C area in order to
fulfill his obligations pursuant to the Agreement unless Employee is relocated
due to the relocation of the Company.

                  4. Remuneration. During the period of employment, Employee
shall be entitled to receive the following compensation for his services:

                           (a) The Company shall pay to Employee a salary at the
rate of $200,000 per annum, payable in equal bi-weekly installments, or in such
other manner as shall be agreeable to the Company and Employee.

                           (b) In the event that the Company meets or exceeds
the quarterly targets established by the Board of Directors of the Company, the
Company shall pay to Employee, as incentive compensation, at the rate of
$150,000 per annum in 1998 and $200,000 per annum in each of 1999, 2000, 2001
and 2002. The Company shall pay one-eighth of such incentive compensation on a
quarterly basis not later than thirty (30) days after the end of each fiscal
quarter and shall pay one-half of such incentive compensation not later than
ninety (90) days after the end of each fiscal year of the Company. The Company
agrees to furnish to Employee a copy of such financial statements not later than
thirty (30) days after the end of each fiscal quarter and ninety (90) days after
the end of each fiscal year of the Company during the term hereof.


                  5. Employee Benefits; Expenses.

                           (a) During the period of employment, the Company will
provide at its expense, life insurance to Employee in the face amount of up to
$1,000,000, with Employee having the right to name the beneficiary and
disability insurance in an amount equal to two-thirds of Employee's base salary
as established under paragraph 4(a) and shall pay the premium for a standard
risk non-smoker. Employee shall pay any difference in the event that the policy
is other than a standard risk non- smoker. Employee shall have the right to
acquire the policy on termination of Employment provided Employee has sole
responsibility upon such transfer for all future payments , thereunder.

                           (b) During the period of employment, Employee shall
be eligible to participate in the Company's stock option plans, stock purchase
plans or other employee incentive plans (including without limitation its 1998
Stock Option Plan) to the extent determined in the sole discretion of the Board
of Directors of the Company or a committee thereof.

                           (c) During the period of employment, Employee shall
be furnished with office space and facilities commensurate with his position and
adequate for the performance of his duties; he shall be provided with the
perquisites customarily associated with the position of the Chief Technology
Officer of the Company; including, but not limited to, an automobile allowance
equal to $1200 per month; and he shall be entitled to regular vacations during
each year of four (4) weeks

                                       2
<PAGE>   3
in the aggregate.

                           (d) It is contemplated that during the period of
employment, Employee may be required to incur out-of-pocket expenses in
connection with the performance of his services hereunder, including expenses
incurred for travel and business entertainment. Accordingly, the Company shall
reimburse Employee for all reasonable out-of-pocket expenses incurred by
Employee in the performance of his duties hereunder upon submission of
reasonable documentation therefore in accordance with the Company's policies.

                           (e) All benefits to Employee specifically provided
for herein shall be in addition to, and shall not diminish any rights which
Employee may have or may acquire under any hospitalization, life insurance,
pension, profit sharing or other present or future employee benefit plan or
plans of the Company.

                  6. Disability. If Employee, during the period of employment,
becomes unable for three consecutive months or more, or any 180 days in any
twelve-month period, due to ill health or other physical or mental incapacity,
to perform his services hereunder, the Company may thereafter, upon at least 45
days' written notice to Employee, place him on disability status. After such
action by the Company, Employee shall only be entitled to the disability
benefits under his insurance policy during the disability period.

                  7. Confidential Information.

                           (a) In the course of Employee's employment by the
Company, Employee will have access to and possession of valuable and important
confidential or proprietary data or information of the Company and its
operations. Employee will not during Employee's employment by the Company or at
any time thereafter divulge or communicate to any person nor shall Employee
direct any Company employee, representative or agent to divulge or communicate
to any person or entity or use to the detriment of the Company or for the
benefit of any other person or entity, any of such confidential or proprietary
data or information or make or remove any copies thereof, whether or not marked
or otherwise identified as "confidential" or "secret" (other than to a person or
entity bound by confidentiality obligations similar to those contained herein
and other than as necessary in performing Employee's duties hereunder). Employee
shall take all reasonable precautions in handling the confidential or
proprietary data or information within the Company to a strict need-to-know
basis and shall comply with any and all formally established security systems
and measures adopted from time to time by the Company to protect the
confidentiality of confidential or proprietary data or information.

                           (b) The term "confidential or proprietary data or
information" as used in this Agreement shall mean information not generally
available to the public, including, without limitation, all database
information, personnel information, financial information, customer lists,
supplier lists, trade secrets, patented or proprietary information, forms,
information regarding

                                       3
<PAGE>   4
operations, systems, services, know how, computer and any other processed or
collated data, computer programs, pricing, marketing and advertising data.

                           (c) Employee will at all times promptly disclose to
the Company in such form and manner as the Company may reasonably require, any
inventions, improvements or procedural or methodological innovations, programs,
methods, forms, systems, services, designs, marketing ideas, products or
processes (whether or not capable of being trademarked, copyrighted or patented)
conceived or developed or created by Employee during or in connection with
Employee's employment hereunder and which relate to the business of the Company
("Intellectual Property"). Employee agrees that all such Intellectual Property
shall be "work-for-hire" and shall be the sole property of the Company. To the
extent any such Intellectual Property does not constitute a "work-for-hire"
under U.S. law, Employee hereby assigns to Company all right, title and interest
in such Intellectual Property. Employee further agrees that Employee will
execute such instruments and perform such acts as may reasonably be requested by
the Company to effectuate such assignment and otherwise to transfer to and
perfect in the Company all rights in such Intellectual Property.

                           (d) All written materials, records and documents made
by Employee or coming into Employee's possession during Employee's employment by
the Company concerning any products, processes or equipment manufactured, used,
developed, investigated, purchased, sold or considered by the Company or
otherwise concerning the business or affairs of the Company shall be the sole
property of the Company, and upon termination of Employee's employment by the
Company, or upon request of the Company during Employee's employment by the
Company, Employee shall promptly deliver the same to the Company. In addition,
upon termination of Employee's employment by the Company, Employee will deliver
to the Company all other Company property in Employee's possession or under
Employee's control, including, but not limited to, financial statements,
marketing and sales data, customer and supplier lists, database information and
other documents, and any Company credit cards.

                           (e) The provisions of this Section 7 shall survive
the termination of this Employment Agreement.

                  8. Non-Competition.

                           (a) During the term of this Agreement and for one
year thereafter (subject to clause (b) of this Section 8, the "Restricted
Period"), the Employee shall not, without the written consent of the Company,
directly or indirectly,

                           (i) become associated with, render services to,
invest in, represent, advise or otherwise participate in as an officer,
employee, director, stockholder, partner, promoter, agent of, consultant for or
otherwise, any systems management software business which is conducted in any of
the jurisdictions in which the Company's business is conducted; provided,
however, that nothing contained herein will prevent Employee from owning less
than five percent (5%) of any class of equity or debt securities listed on a
national securities exchange or traded in any established

                                       4
<PAGE>   5
over-the-counter securities market, so long as such involvement with the issuer
of any such securities is solely that of a passive investor;

                           (ii) for his own account or for the account of any
other person or entity (A) interfere with the Company's relationship with any of
its suppliers, customers, representatives or agents or (B) transact any
business, associated with systems management software or services, with any
customer or supplier of the Company which transacts or has transacted business
with the Company at any time during the term of this Agreement; or

                           (iii) employ or otherwise engage, or solicit, entice
or induce on behalf of himself or any other person or entity, the services,
retention or employment of any person who has been an employee, sales
representative, consultant to or agent of the Company within one year of the
date of such offer or solicitation.

                           (b) In the event that the Employee terminates his
employment hereunder after a breach hereof by the Company, or if the Company
terminates the Employee's employment hereunder other than for cause (as defined
in Section 9(a) hereof), the covenant contained in Section 8(a) hereof shall
extend for a period of one year beyond the termination of the Employee's
employment only if the Company shall pay to the Employee on a monthly basis with
respect to such period an amount equal to the annual compensation otherwise
provided for hereunder with respect to the immediately preceding year during the
term hereof. This Section 8(b) shall be of no effect, and the Employee shall be
subject to the restrictive covenant contained in Section 8(a) hereof without the
Company being obligated to make the payments referred to in the preceding
sentence, if the Company terminates its employment of the Employee for cause (as
defined in Section 9(a) hereof) or if the Employee terminates his employment
hereunder in the absence of a breach hereof by the Company.

                           (c) The parties hereto intend that the covenants
contained in this Section 8 shall be deemed a series of separate covenants for
each country, state, county and city. If, in any judicial proceeding, a court
shall refuse to enforce all the separate covenants deemed included in this
Section 8 because, taken together, they cover too extensive a geographic area,
the parties intend that those of such covenants (taken in order of the cities,
counties, states and countries therein which are lease populous) which if
eliminated would permit the remaining separate covenants to be enforced in such
proceeding shall, for the purpose of such proceeding, be deemed eliminated from
the provisions of this Section 8.


                           (d) With respect to the covenants contained in
Sections 7 and 8 of this Agreement, Employee agrees that any remedy at law for
any breach or threatened or attempted breach of such covenants may be inadequate
and that the Company shall be entitled to specific performance or any other mode
of injunctive and/or other equitable relief to enforce its rights hereunder or
any other relief a court might award without the necessity of showing any actual
damage or irreparable harm or the posting of any bond or furnishing of other
security.

                                       5
<PAGE>   6
                  9. Termination.

                           (a) The Company recognizes that, for the period
during which Employee has been employed and/or associated with the Company, the
Company has been intimately familiar with the ability, competence and judgment
of Employee, which are acknowledged to be of the highest caliber. Accordingly,
the Company and Employee agree that Employee's services hereunder may be
terminated for "cause" by the Company only (i) for an act of fraud or
embezzlement adversely affecting the financial interest of the Company, (ii) in
the event that the Company places Employee on disability status pursuant to
Section 6 hereof more than once during the term hereof, (iii) in the event of a
conviction of the Employee for any felony that materially affects or negatively
impacts the Company or his ability to perform his required services or, (iv) in
the event of material breach by the Employee of the terms of this Agreement,
following the receipt by the Employee of thirty (30) days notice of such breach
and the Employee's failure to cure such breach within such grace period, (v) in
the event of any willful breach by the Employee of this Agreement. This
Agreement shall also terminate on the death of Employee.

                           (b) If the Company terminates Employee's employment
hereunder for any reason other than for "cause" as set forth in Section 9(a)
hereof, Employee's compensation shall be paid to him as provided hereunder for
the greater of the (i) remainder of the term of this Agreement or (ii) two
years. If the Company terminates Employee's employment hereunder for "cause" as
set forth in Section 9(a) hereof, Employee shall not be entitled to receive any
further compensation hereunder which has not already been earned pursuant to the
terms hereof. Employee and the Company acknowledge that the foregoing provisions
of this paragraph 9(b) are reasonable and are based upon the facts and
circumstances of the parties at the time of entering into this Agreement, and
with due regard to future expectations.

                  10. Consolidation or Merger. In the event of any consolidation
or merger of the Company into or with any other corporation during the term of
this Agreement, or the sale of all or substantially all of the assets of the
Company to another corporation, person or entity during the term of this
Agreement, such successor corporation shall assume this Agreement and become
obligated to perform all of the terms and provisions hereof applicable to the
Company, and Employee's obligations hereunder shall continue in favor of such
successor corporation.

                  11. Notices. Any notice to be given to the Company hereunder
shall be deemed sufficient if addressed to the Company in writing and delivered
or mailed by certified or registered mail to its offices at 5845 Richmond
Highway, Suite 400, Alexandria, Virginia 22303, or such other address as the
Company may hereafter designate, with a copy to David H. Lieberman, Esq., Blau,
Kramer, Wactlar & Lieberman, P.C., 100 Jericho Quadrangle, Jericho, New York
11753. Any notice to be given to Employee hereunder shall be delivered or mailed
by certified or registered mail to him at: 109 Swan Creek Road, Fort Washington,
Maryland 20744 or such other address as he may hereafter designate.

                  12. Successors and Assigns. This Agreement shall be binding
upon and inure to the benefit of the successors and assigns of the Company, and
unless clearly inapplicable, all

                                       6
<PAGE>   7
references herein to the Company shall be deemed to include any such successor.
In addition, this Agreement shall be binding upon and inure to the benefit of
the Employee and his heirs, executors, legal representatives and assigns;
provided, however, that the obligations of Employee hereunder may not be
delegated without the prior written approval of the Board of Directors of the
Company.

                  13. Amendments. This Agreement may not be altered, modified,
amended or terminated except by a written instrument signed by each of the
parties hereto.

                  14. Prior Agreements Superseded. This Agreement supersedes any
employment or consulting agreements, oral or written entered into between
Employee and the Company prior to the date of this Agreement.

                  15. Change of Control.

                           (a) In the event there shall be a change in the
present control of the Company, as hereinafter defined, and the Employee's
working conditions as contemplated hereby shall have been adversely affected as
a result thereof, Employee shall have the option, exercisable within six (6)
months of his becoming aware of such event, to terminate this Agreement
forthwith. Upon such termination, Employee shall have the right to immediately
receive as a lump sum payment an amount equal to three times the total
compensation paid to Employee during the immediately preceding fiscal year of
the Company, less $1.00.

                         (b) For purposes of this Agreement, a change in the
present control of the Company shall mean:

                           (i) if any "person" (as such term is used in Section
13(d) and 14(d) of the Exchange Act) other than Computer Concepts Corp., the
Company or any "person" who on the date of this Agreement is a director or
officer of the Company, becomes the "beneficial owner" (as defined in Rule
13(d)-3 under the Exchange Act), directly or indirectly, of securities of the
Company representing thirty percent (30%) of the voting power of the Company's
then outstanding securities; or

                           (ii) if during any period of two (2) consecutive
years during the term of this Agreement, individuals who at the beginning of
such period constitute the Board of Directors cease for any reason to constitute
at least a majority thereof, unless the election of each director who is not a
director at the beginning of such period has been approved in advance by
directors representing at least two-thirds (2/3) of the directors then in office
who were directors at the beginning of the period.

                  16. Applicable Law. This Agreement shall be governed by,
construed and enforced in accordance with the laws of the State of Delaware,
without regard to conflicts of laws.

                  17. Acknowledgment. Employee acknowledges that he has
carefully read this Agreement and hereby represents and warrants to the Company
that Employee's entering into this

                                       7
<PAGE>   8
Agreement, and the obligations and duties undertaken by Employee hereunder, will
not conflict with, constitute a breach of or otherwise violate the terms of any
other agreement to which Employee is a party and that Employee is not required
to obtain the consent of any person, firm, corporation or other entity in order
to enter into and perform his obligations under this Agreement.

         IN WITNESS WHEREOF, the parties hereto have executed this Agreement as
of the day and year first above written.

                                       SOFTWORKS, Inc.

                                       By: /s/ Judy G. Carter
                                          -------------------------------------
                                          Name:   Judy G. Carter
                                          Title:  President and
                                                  Chief Executive Officer

                                           /s/ Claude R. Kinsey, III
                                          -------------------------------------
                                          Name:   Claude R. Kinsey, III
                                          Title:  Vice President and
                                                  Chief Technology Officer

<PAGE>   1
                                                                   Exhibit 15



                              EMPLOYMENT AGREEMENT

                  AGREEMENT made as of the 6th day of July, 1998 by and between
SOFTWORKS, Inc., a Delaware corporation (hereinafter the "Company") and ROBERT
MCLAUGHLIN, residing at 7308 Snowden Court, Springfield, Virginia 22150
(hereinafter called the "Employee").

                              W I T N E S S E T H:

                  WHEREAS, the Company and the Employee desire to enter into an
Employment Agreement relating to the Company's employment of the Employee; and

                  WHEREAS, this Agreement is intended to supersede and replace
all prior agreements, understandings and arrangements between the Company and
the Employee, including any and all royalty agreements, relating to such
employment.

                  NOW, THEREFORE, it is agreed as follows:

                  1. Retention of Services. The Company hereby retains the
services of Employee, and Employee agrees to furnish such services, upon the
terms and conditions hereinafter set forth.

                  2. Term. Subject to earlier termination on the terms and
conditions hereinafter provided, and further subject to certain provisions
hereof which survive the term hereof, the term of this Agreement shall be
comprised of a three (3) year period of employment commencing on the date on
which the Company completes an initial public offering (the "IPO") of its
capital stock and terminating three (3) years thereafter. The term of this
Agreement shall automatically be extended for additional one (1) year periods
unless and until the Company or the Employee shall deliver written notice to the
other party hereto no less than ninety (90) days prior to the end of any renewal
term of its desire to terminate this Agreement.

                  3. Duties and Extent of Services During Period of Employment.
During the term of employment, Employee shall be employed on a full-time basis
as the Chief Financial Officer and Treasurer of the Company. In such capacity,
Employee agrees that he shall serve the Company under the direction of the
President and Chief Executive Officer of the Company to the best of his ability,
shall perform all duties incident to his offices on behalf of the Company and
shall perform such other duties as may from time to time be assigned to him by
the President and Chief Executive Officer of the Company. Employee shall also
serve in similar capacities of such of the subsidiary corporations of the
Company as may be selected by the Board of Directors and shall be entitled to
such additional compensation therefor as may be determined by the Board of
Directors of the Company. Notwithstanding the foregoing, it is understood and
agreed that during the term hereof the duties of Employee during the period of
active employment shall not be inconsistent with (i) his position and title as
the Chief Financial Officer of the Company or (ii) with those duties ordinarily
performed by a Chief Financial Officer.
<PAGE>   2
                  4. Remuneration. During the period of employment, Employee
shall be entitled to receive the following compensation for his services:

                           (a) The Company shall pay to Employee a salary at the
rate of $120,000 per annum, payable in equal bi-weekly installments, or in such
other manner as shall be agreeable to the Company and Employee.

                           (b) In the event that the Company meets or exceeds
the quarterly targets established by the Board of Directors of the Company the
Company shall pay to Employee, as incentive compensation, an amount to be
determined by the Board of Directors. The Company shall pay one-eighth of such
incentive compensation on a quarterly basis not later than thirty (30) days
after the end of each fiscal quarter and shall pay one-half of such incentive
compensation not later than ninety (90) days after the end of each fiscal year
of the Company. The Company agrees to furnish to Employee a copy of such
financial statements not later than thirty (30) days after the end of each
fiscal quarter and ninety (90) days after the end of each fiscal year of the
Company during the term hereof.

                  5. Employee Benefits; Expenses.

                           (a) During the period of employment, the Company will
provide at its expense, life insurance to Employee in the face amount of up to
$1,000,000 and disability insurance in an amount equal to two-thirds of
Employee's base salary as established under paragraph 4(a) and shall pay the
premium for a standard risk non-smoker. Employee shall pay any difference in the
event that the policy is other than a standard risk non-smoker.

                           (b) During the period of employment, Employee shall
be eligible to participate in the Company's stock option plans, stock purchase
plans or other employee incentive plans (including without limitation its 1998
Stock Option Plan) to the extent determined in the sole discretion of the Board
of Directors of the Company or a committee thereof.

                           (c) During the period of employment, Employee shall
be furnished with office space and facilities commensurate with his position and
adequate for the performance of his duties; he shall be provided with the
perquisites customarily associated with the position of the Chief Financial
Officer of the Company; and he shall be entitled to regular vacations during
each year of four (4) weeks in the aggregate.

                           (d) It is contemplated that during the period of
employment, Employee may be required to incur out-of-pocket expenses in
connection with the performance of his services hereunder, including expenses
incurred for travel and business entertainment. Accordingly, the Company shall
reimburse Employee for all reasonable out-of-pocket expenses incurred by
Employee in the performance of his duties hereunder upon submission of
reasonable documentation therefore
<PAGE>   3
in accordance with the Company's policies.

                           (e) All benefits to Employee specifically provided
for herein shall be in addition to, and shall not diminish any rights which
Employee may have or may acquire under any hospitalization, life insurance,
pension, profit sharing or other present or future employee benefit plan or
plans of the Company.

                  6. Disability. If Employee, during the period of employment,
becomes unable for three consecutive months or more, or any 180 days in any
twelve-month period, due to ill health or other physical or mental incapacity,
to perform his services hereunder, the Company may thereafter, upon at least 45
days' written notice to Employee, place him on disability status. After such
action by the Company, Employee shall only be entitled to the disability
benefits under his insurance policy during the disability period.

                  7. Confidential Information.

                           (a) In the course of Employee's employment by the
Company, Employee will have access to and possession of valuable and important
confidential or proprietary data or information of the Company and its
operations. Employee will not during Employee's employment by the Company or at
any time thereafter divulge or communicate to any person nor shall Employee
direct any Company employee, representative or agent to divulge or communicate
to any person or entity (other than to a person or entity bound by
confidentiality obligations similar to those contained herein and other than as
necessary in performing Employee's duties hereunder) or use to the detriment of
the Company or for the benefit of any other person or entity, any of such
confidential or proprietary data or information or make or remove any copies
thereof, whether or not marked or otherwise identified as "confidential" or
"secret." Employee shall take all reasonable precautions in handling the
confidential or proprietary data or information within the Company to a strict
need-to-know basis and shall comply with any and all security systems and
measures adopted from time to time by the Company to protect the confidentiality
of confidential or proprietary data or information.

                           (b) The term "confidential or proprietary data or
information" as used in this Agreement shall mean information not generally
available to the public, including, without limitation, all database
information, personnel information, financial information, customer lists,
supplier lists, trade secrets, patented or proprietary information, forms,
information regarding operations, systems, services, know how, computer and any
other processed or collated data, computer programs, pricing, marketing and
advertising data.

                           (c) Employee will at all times promptly disclose to
the Company in such form and manner as the Company may reasonably require, any
inventions, improvements or procedural or methodological innovations, programs,
methods, forms, systems, services, designs, marketing ideas, products or
processes (whether or not capable of being trademarked, copyrighted
<PAGE>   4
or patented) conceived or developed or created by Employee during or in
connection with Employee's employment hereunder and which relate to the business
of the Company ("Intellectual Property"). Employee agrees that all such
Intellectual Property shall be "work-for-hire" and shall be the sole property of
the Company. To the extent any such Intellectual Property does not constitute a
"work-for-hire" under U.S. law, Employee hereby assigns to Company all right,
title and interest in such Intellectual Property. Employee further agrees that
Employee will execute such instruments and perform such acts as may reasonably
be requested by the Company to effectuate such assignment and otherwise to
transfer to and perfect in the Company all rights in such Intellectual Property.

                           (d) All written materials, records and documents made
by Employee or coming into Employee's possession during Employee's employment by
the Company concerning any products, processes or equipment manufactured, used,
developed, investigated, purchased, sold or considered by the Company or
otherwise concerning the business or affairs of the Company shall be the sole
property of the Company, and upon termination of Employee's employment by the
Company, or upon request of the Company during Employee's employment by the
Company, Employee shall promptly deliver the same to the Company. In addition,
upon termination of Employee's employment by the Company, Employee will deliver
to the Company all other Company property in Employee's possession or under
Employee's control, including, but not limited to, financial statements,
marketing and sales data, customer and supplier lists, database information and
other documents, and any Company credit cards.

                           (e) The provisions of this Section 7 shall survive
the termination of this Employment Agreement.

                  8. Non-Competition.

                           (a) During the term of this Agreement and for one
year thereafter (subject to clause (b) of this Section 8, the "Restricted
Period"), the Employee shall not, without the written consent of the Company,
directly or indirectly,

                           (i) become associated with, render services to,
invest in, represent, advise or otherwise participate in as an officer,
employee, director, stockholder, partner, promoter, agent of, consultant for or
otherwise, any systems management software business which is conducted in any of
the jurisdictions in which the Company's business is conducted; provided,
however, that nothing contained herein will prevent Employee from owning less
than five percent (5%) of any class of equity or debt securities listed on a
national securities exchange or traded in any established over-the-counter
securities market, so long as such involvement with the issuer of any such
securities is solely that of a passive investor;

                           (ii) for his own account or for the account of any
other person or entity (A) interfere with the Company's relationship with any of
its suppliers, customers, representatives or
<PAGE>   5
agents or (B) transact any business with any customer or supplier of the Company
which transacts or has transacted business with the Company at any time during
the term of this Agreement; or

                           (iii) employ or otherwise engage, or solicit, entice
or induce on behalf of himself or any other person or entity, the services,
retention or employment of any person who has been an employee, sales
representative, consultant to or agent of the Company within one year of the
date of such offer or solicitation.

                           (b) In the event that the Employee terminates his
employment hereunder after a breach hereof by the Company, or if the Company
terminates the Employee's employment hereunder other than for cause (as defined
in Section 9(a) hereof), the covenant contained in Section 8(a) hereof shall
extend for a period of one year beyond the termination of the Employee's
employment only if the Company shall pay to the Employee on a monthly basis with
respect to such period an amount equal to the annual compensation otherwise
provided for hereunder with respect to the immediately preceding year during the
term hereof. This Section 8(b) shall be of no effect, and the Employee shall be
subject to the restrictive covenant contained in Section 8(a) hereof without the
Company being obligated to make the payments referred to in the preceding
sentence, if the Company terminates its employment of the Employee for cause (as
defined in Section 9(a) hereof) or if the Employee terminates his employment
hereunder in the absence of a breach hereof by the Company.

                           (c) The parties hereto intend that the covenants
contained in this Section 8 shall be deemed a series of separate covenants for
each country, state, county and city. If, in any judicial proceeding, a court
shall refuse to enforce all the separate covenants deemed included in this
Section 8 because, taken together, they cover too extensive a geographic area,
the parties intend that those of such covenants (taken in order of the cities,
counties, states and countries therein which are lease populous) which if
eliminated would permit the remaining separate covenants to be enforced in such
proceeding shall, for the purpose of such proceeding, be deemed eliminated from
the provisions of this Section 8.

                           (d) With respect to the covenants contained in
Sections 7 and 8 of this Agreement, Employee agrees that any remedy at law for
any breach or threatened or attempted breach of such covenants may be inadequate
and that the Company shall be entitled to specific performance or any other mode
of injunctive and/or other equitable relief to enforce its rights hereunder or
any other relief a court might award without the necessity of showing any actual
damage or irreparable harm or the posting of any bond or furnishing of other
security.

                  9. Termination.

                           (a) The Company recognizes that, for the period
during which Employee has been employed and/or associated with the Company, the
Company has been intimately familiar with the ability, competence and judgment
of Employee, which are acknowledged to be of the
<PAGE>   6
highest caliber. Accordingly, the Company and Employee agree that Employee's
services hereunder may be terminated for "cause" by the Company only (i) for an
act of fraud or embezzlement adversely affecting the financial interest of the
Company, (ii) in the event that the Company places Employee on disability status
pursuant to Section 6 hereof more than once during the term hereof, (iii) in the
event of a conviction of the Employee for any felony, (iv) in the event of
material breach by the Employee of the terms of this Agreement, following the
receipt by the Employee of thirty (30) days notice of such breach and the
Employee's failure to cure such breach within such grace period, (v) in the
event of any willful breach by the Employee of this Agreement, or (vi) in the
event that the Employee materially breaches any of his representations,
warranties, covenants or agreements contained in the underwriting agreement to
be executed by the Company, SoundView Financial Group, Inc. and Raymond James &
Associates, Inc. This Agreement shall also terminate on the death of Employee.

                           (b) If the Company terminates Employee's employment
hereunder for any reason other than for "cause" as set forth in Section 9(a)
hereof, Employee's compensation shall be paid to him as provided hereunder for
the greater of the (i) remainder of the term of this Agreement or (ii) two
years. If the Company terminates Employee's employment hereunder for "cause" as
set forth in Section 9(a) hereof, Employee shall not be entitled to receive any
further compensation hereunder which has not already been earned pursuant to the
terms hereof. Employee and the Company acknowledge that the foregoing provisions
of this paragraph 9(b) are reasonable and are based upon the facts and
circumstances of the parties at the time of entering into this Agreement, and
with due regard to future expectations.

                  10. Consolidation or Merger. In the event of any consolidation
or merger of the Company into or with any other corporation during the term of
this Agreement, or the sale of all or substantially all of the assets of the
Company to another corporation, person or entity during the term of this
Agreement, such successor corporation shall assume this Agreement and become
obligated to perform all of the terms and provisions hereof applicable to the
Company, and Employee's obligations hereunder shall continue in favor of such
successor corporation.

                  11. Notices. Any notice to be given to the Company hereunder
shall be deemed sufficient if addressed to the Company in writing and delivered
or mailed by certified or registered mail to its offices at 5845 Richmond
Highway, Suite 400, Alexandria, Virginia 22303, or such other address as the
Company may hereafter designate, with a copy to David H. Lieberman, Esq., Blau,
Kramer, Wactlar & Lieberman, P.C., 100 Jericho Quadrangle, Jericho, New York
11753. Any notice to be given to Employee hereunder shall be delivered or mailed
by certified or registered mail to him at: 7308 Snowden Court, Springfield,
Virginia 22150 or such other address as he may hereafter designate.

                  12. Successors and Assigns. This Agreement shall be binding
upon and inure to the benefit of the successors and assigns of the Company, and
unless clearly inapplicable, all references herein to the Company shall be
deemed to include any such successor. In addition, this
<PAGE>   7
Agreement shall be binding upon and inure to the benefit of the Employee and his
heirs, executors, legal representatives and assigns; provided, however, that the
obligations of Employee hereunder may not be delegated without the prior written
approval of the Board of Directors of the Company.

                  13. Amendments. This Agreement may not be altered, modified,
amended or terminated except by a written instrument signed by each of the
parties hereto.

                  14. Prior Agreements Superseded. This Agreement supersedes any
employment or consulting agreements, oral or written, entered into between
Employee and the Company prior to the date of this Agreement.

                  15. Change of Control.

                           (a) In the event there shall be a change in the
present control of the Company, as hereinafter defined, and the Employee's
working conditions as contemplated hereby shall have been adversely affected as
a result thereof, Employee shall have the option, exercisable within six (6)
months of his becoming aware of such event, to terminate this Agreement
forthwith. Upon such termination, Employee shall have the right to immediately
receive as a lump sum payment an amount equal to three times the total
compensation paid to Employee during the immediately preceding fiscal year of
the Company, less $1.00.

                           (b) For purposes of this Agreement, a change in the
present control of the Company shall mean:

                           (i) if any "person" (as such term is used in Section
13(d) and 14(d) of the Exchange Act) other than Computer Concepts Corp., the
Company or any "person" who on the date of this Agreement is a director or
officer of the Company, becomes the "beneficial owner" (as defined in Rule
13(d)-3 under the Exchange Act), directly or indirectly, of securities of the
Company representing thirty percent (30%) of the voting power of the Company's
then outstanding securities; or

                           (ii) if during any period of two (2) consecutive
years during the term of this Agreement, individuals who at the beginning of
such period constitute the Board of Directors cease for any reason to constitute
at least a majority thereof, unless the election of each director who is not a
director at the beginning of such period has been approved in advance by
directors representing at least two-thirds (2/3) of the directors then in office
who were directors at the beginning of the period.

                  16. Applicable Law. This Agreement shall be governed by,
construed and enforced in accordance with the laws of the State of Delaware,
without regard to conflicts of laws.

                  17. Acknowledgment. Employee acknowledges that he has
carefully read this
<PAGE>   8
Agreement and hereby represents and warrants to the Company that Employee's
entering into this Agreement, and the obligations and duties undertaken by
Employee hereunder, will not conflict with, constitute a breach of or otherwise
violate the terms of any other agreement to which Employee is a party and that
Employee is not required to obtain the consent of any person, firm, corporation
or other entity in order to enter into and perform his obligations under this
Agreement.



         IN WITNESS WHEREOF, the parties hereto have executed this Agreement as
of the day and year first above written.

                                       SOFTWORKS,  Inc.


                                       By: /s/ Judy G. Carter
                                          -------------------------------------
                                          Name:   Judy G. Carter
                                          Title:  President &
                                                  Chief Executive Officer


                                           /s/ Robert McLaughlin
                                          -------------------------------------
                                          Name:   Robert McLaughlin
                                          Title:  Chief Financial Officer
<PAGE>   9
                                 AMENDMENT NO. 1
                                       TO
                              EMPLOYMENT AGREEMENT



                  This Amendment No. 1 dated as of July 9, 1999 to the
Employment Agreement (the "Employment Agreement") dated as of July 8, 1999
between SOFTWORKS, Inc. a Delaware corporation and Robert McLaughlin (the
"Employee").

                  WHEREAS, the Company and the Employee entered into the
Employment Agreement and now desire to modify certain of the terms and
provisions thereof;

                  NOW, THEREFORE, it is agreed as follows:

                  1. The Employment Agreement is hereby amended as follows:

                  (a) A new Section 15(c) of the Employment Agreement is hereby
                  added as follows:


                  "(c) In the event that at any time within one year of a change
                  in the present control of the Company, the Employee's
                  employment shall be terminated other than due to death,
                  disability or for "cause" then, upon such termination,
                  Employee shall have the right to immediately receive a lump
                  sum payment of $40,000.


                  2. All capitalized terms used herein, unless otherwise defined
herein, are used herein as defined in the Employment Agreement. Except as
expressly provided herein, all terms and provisions
of the Employment Agreement shall remain in full force and effect.

                  IN WITNESS WHEREOF, the undersigned have hereunto set their
hands as of the date first above written.


                                        SOFTWORKS, Inc.

                                        By: /s/ JG Carter
                                            -----------------------------------
                                            Name: Judy Carter
                                            Title: President & CEO


                                            /s/ Robert McLaughlin
                                            -----------------------------------
                                            Robert McLaughlin

<PAGE>   1
                                                                      EXHIBIT 16

                                 SOFTWORKS, INC.

                          1998 LONG-TERM INCENTIVE PLAN


         1.       PURPOSE.

                   The purpose of the 1998 Long-Term Incentive Plan (the "Plan")
is to advance the interests of SOFTWORKS, Inc. a Delaware corporation (the
"Company"), and its shareholders by providing incentives to certain key
employees of the Company and its affiliates and to certain other key individuals
who perform services for these entities, including those who contribute
significantly to the strategic and long-term performance objectives and growth
of the Company and its affiliates.

         2.       ADMINISTRATION.

                  (a) The Plan shall be determined solely by the Long-Term
Incentive Plan Administrative Committee (the "Committee") of the Board of
Directors (the "Board") of the Company, as such Committee is from time to time
constituted, or any successor committee the Board may designate to administer
the Plan; provided that if at any time Rule 16b-3 or any successor rule ("Rule
16b-3") under the Securities Exchange Act of 1934, as amended (the "Exchange
Act"), so permits without adversely affecting the ability of the Plan to comply
with the conditions for exemption from Section 16 of the Exchange Act (or any
successor provision) provided by Rule 16b-3, the Committee may delegate the
administration of the Plan in whole or in part, on such terms and conditions,
and to such person or persons as it may determine in its discretion. The
membership of the Committee or such successor committee shall be constituted so
as to comply at all times with the applicable requirements of Rule 16b-3. No
member of the Committee shall be eligible or have been eligible within one year
prior to his appointment to receive awards under the Plan ("Awards") or to
receive awards under any other plan, program or arrangement of the Company or
any of its affiliates if such eligibility would cause such member to cease to be
a "Non-employee director" under Rule 16b-3; provided that if at any time Rule
16b-3 so permits without adversely affecting the ability of the Plan to comply
with the conditions for exemption from Section 16 of the Exchange Act (or any
successor provision) provided by Rule 16b-3, one or more members of the
Committee may cease to be "Non-employee directors."

                  (b) The Committee has all the powers vested in it by the terms
of the Plan set forth herein, such powers to include exclusive authority (except
as may be delegated as permitted herein) to select the key employees and other
key individuals to be granted Awards under the Plan, to determine the type, size
and terms of the Award to be made to each individual selected, to modify the
terms of any Award that has been granted, to determine the time when awards will
be granted, to establish performance objectives, to make any adjustments
necessary or desirable as a result of the granting of Awards to eligible
individuals located outside the United States and to prescribe the form of the
instruments embodying Awards made under the Plan. The Committee is authorized to
interpret the Plan and the Awards granted under the Plan, to establish, amend
and rescind any rules and regulations relating to the Plan, and to make any
other determination, which it deems necessary or desirable for the
administration of the Plan. The Committee (or its delegate as permitted herein)
may correct any defect or supply any omission or reconcile any inconsistency in
the Plan or in any Award in the manner and to the extent the Committee deems
necessary
<PAGE>   2
or desirable to carry it into effect. any decision of the Committee (or its
delegate as permitted herein) in the interpretation and administration of the
Plan, as described herein, shall lie within its sole and absolute discretion and
shall be final, conclusive and binding on all parties concerned. The Committee
may act only by a majority of its members in office, except that the members
thereof may authorize any one or more of their members or any officer of the
Company to execute and deliver documents or to take any other ministerial action
on behalf of the Committee with respect to Awards made or to be made to Plan
participants. No member of the Committee and no officer of the Company shall be
liable for anything done or omitted to be done by him, by any other member of
the Committee or by any officer of the Company in connection with the
performance of duties under the Plan, except for his own willful misconduct or
as expressly provided by statute. Determinations to be made by the Committee
under the Plan may be made by its delegates.

         3.       PARTICIPATION.

                  (a) Affiliates. If an Affiliate (as hereinafter defined) of
the Company wishes to participate in the Plan and its participation shall have
been approved by the Board upon the recommendation of the Committee, the board
of directors or other governing body of the Affiliate shall adopt a resolution
in form and substance satisfactory to the Committee authorizing participation by
the Affiliate in the Plan with respect to its key employees or other key
individuals performing services for it. As used herein, the term "Affiliate"
means any entity in which the Company has a substantial direct or indirect
equity interest or which has a substantial direct or indirect equity interest in
the Company, as determined by the Committee in its discretion.

                  An Affiliate participating in the Plan may cease to be a
participating company at any time by action of the Board or by action of the
board of directors or other governing body of such Affiliate, which latter
action shall be effective not earlier than the date of delivery to the Secretary
of the Company of a certified copy of a resolution of the Affiliate's board of
directors or other governing body taking such action. If the participation in
the Plan of an Affiliate shall terminate, such termination shall not relieve it
of any obligations theretofore incurred by it, except as may be approved by the
Committee in its discretion.

                  (b) Participants. Consistent with the purposes of the Plan,
the Committee shall have exclusive power (except as may be delegated as
permitted herein) to select the key employees and other key individuals
performing services for the Company, including consultants or independent
contractors and others who perform services for the Company and its Affiliates
who may participate in the Plan and be granted Awards under the Plan. Eligible
individuals may be selected individually or by groups or categories, as
determined by the Committee in its discretion. In no event may a corporation be
eligible to receive an Award of incentive stock options under the Plan.

         4.       AWARDS UNDER THE PLAN.

                  (a) Types of Awards. Awards under the Plan may include, but
need not be limited to, one or more of the following types, either alone or in
any combination thereof: (i) "Stock Options," (ii) "Stock Appreciation Rights,"
(iii) "Restricted Stock," (iv) "Performance Grants" and (v) any other type of
Award deemed by the Committee in its discretion to be consistent with the
purposes of the Plan (including but not limited to, Awards of or options or
similar rights granted with respect to unbundled stock units or components
thereof, and Awards to be made to participants who are foreign nationals or are
employed or performing services outside the United States). Stock Options, which
include "Non-Qualified Stock Options" and "Incentive Stock Options" or
combinations thereof, are rights to purchase common shares of
<PAGE>   3
the Company and stock of any other class into which such shares may thereafter
be changed (the "Common Shares"). Non-Qualified Stock Options and Incentive
Stock Options are subject to the terms, conditions and restrictions specified in
Paragraph 5. Stock Appreciation Rights are rights to receive (without payment to
the Company) cash, Common Shares, other Company securities (which may include,
but need not be limited to, unbundled stock units or components thereof,
debentures, preferred stock, warrants, securities convertible into Common Shares
or other property, and other types of securities including, but not limited to,
those of the Company or an Affiliate, or any combination thereof ("Other Company
Securities") or property, or other forms of payment, or any combination thereof,
as determined by the Committee, based on the increase in the value of the number
of Common Shares specified in the Stock Appreciation Right. Stock Appreciation
Rights are subject to the terms, conditions and restrictions specified in
Paragraph 6. Shares of Restricted Stock are Common Shares which are issued
subject to certain restrictions pursuant to Paragraph 7. Performance Grants are
contingent awards subject to the terms, conditions and restrictions described in
Paragraph 8, pursuant to which the participant may become entitled to receive
cash, Common Shares, Other Company Securities or property, or other forms of
payment, or any combination thereof, as determined by the Committee.

                  (b) Maximum Number of Shares that May Be Issued. There may be
issued under the Plan (as Restricted Stock, in payment of Performance Grants,
pursuant to the exercise of Stock Options or Stock Appreciation Rights, or in
payment of or pursuant to the exercise of such other Awards as the Committee, in
its discretion, may determine) an aggregate of not more than 4,000,000 Common
Shares, subject to adjustment as provided in Paragraph 15. Common Shares issued
pursuant to the Plan may be either authorized but unissued shares, treasury
shares, reacquired shares, or any combination thereof. If any Common Shares
issued as Restricted Stock or otherwise subject to repurchase or forfeiture
rights are reacquired by the Company pursuant to such rights, or if any Award is
cancelled, terminates or expires unexercised, any Common Shares that would
otherwise have been issuable pursuant thereto will be available for issuance
under new Awards.

                      (C) Rights with Respect to Common Shares and Other
                  Securities.

                          (i) Unless otherwise determined by the Committee in
                  its discretion, a participant to whom an Award of Restricted
                  Stock has been made (and any person succeeding to such a
                  participant's rights pursuant to the Plan) shall have, after
                  issuance of a certificate or copy thereof for the number of
                  Common Shares awarded and prior to the expiration of the
                  Restricted Period or the earlier repurchase of such Common
                  Shares as herein provided, ownership of such Common Shares,
                  including the right to vote the same and to receive dividends
                  or other distributions made or paid with respect to such
                  Common Shares (provided that such Common Shares, and any new,
                  additional or different shares, or Other Company Securities or
                  property, or other forms of consideration which the
                  participant may be entitled to receive with respect to such
                  Common Shares as a result of a stock split, stock dividend or
                  any other change in the corporate or capital structure of the
                  Company, shall be subject to the restrictions hereinafter
                  described as determined by the Committee in its discretion),
                  subject, however, to the options, restrictions and limitations
                  imposed thereon pursuant to the Plan. Notwithstanding the
                  foregoing, unless otherwise determined by the Committee in its
                  discretion, a participant with whom an Award agreement is made
                  to issue Common Shares in the future shall have no rights as a
                  shareholder with respect to Common Shares related to such
                  agreement until issuance of a certificate to him.
<PAGE>   4
                          (ii) Unless otherwise determined by the Committee in
                  its discretion, a participant to whom a grant of Stock
                  Options, Stock Appreciation Rights, Performance Grants or any
                  other Award is made (and any person succeeding to such a
                  participant's rights pursuant to the Plan) shall have no
                  rights as a stockholder with respect to any Common Shares or
                  as a holder with respect to other securities, if any, issuable
                  pursuant to any such Award until the date of the issuance of a
                  stock certificate to him for such Common Shares or other
                  instrument of ownership, if any. Except as provided in
                  Paragraph 15, no adjustment shall be made for dividends,
                  distributions or other rights (whether ordinary or
                  extraordinary, and whether in cash, securities, other property
                  or other forms of consideration, or any combination thereof)
                  for which the record date is prior to the date such stock
                  certificate or other instrument of ownership, if any, is
                  issued.

         5.       STOCK OPTIONS.

                  The Committee may grant Stock Options either alone, or in
conjunction with Stock Appreciation Rights, Performance Grants or other Awards,
either at the time of grant or by amendment thereafter, provided that an
Incentive Stock Option may be granted only to an eligible employee of the
Company or its parent or subsidiary corporation. Each Stock Option (referred to
herein as an "Option") granted under the Plan shall be evidenced by an
instrument in such form as the Committee shall prescribe from time to time in
accordance with the Plan and shall comply with the following terms and
conditions, and with such other terms and conditions, including, but not limited
to, restrictions upon the Option or the Common Shares issuable upon exercise
thereof, as the Committee, in its discretion, shall establish:

                  (a) The option price may be less than, equal to, or greater
than, the fair market value of the Common Shares subject to such Option at the
time the Option is granted, as determined by the Committee, but in no event will
such option price be less than 85% of the fair market value of the underlying
Common Shares at the time the Option is granted; provided, however, that in the
case of an Incentive Stock Option granted to such an employee, the option price
shall not be less than the fair market value of the Common Shares subject to
such Option at the time the Option is granted, or if granted to such an employee
who owns stock representing more than ten percent of the voting power of all
classes of stock of the Company or of its parent or subsidiary (a "Ten Percent
Employee"), such option price shall be not less than 110% of such fair market
value at the time the Option is granted; provided, further that in no event will
such option price be less than the par value of such Common Shares.

                  (b) The Committee shall determine the number of Common Shares
to be subject to each option. The number of Common Shares subject to an
outstanding Option may be reduced on a share-for-share or other appropriate
basis, as determined by the Committee, to the extent that Common Shares under
such Option are used to calculate the cash, Common Shares, Other Company
Securities or property, or other forms of payment, or any combination thereof,
received pursuant to exercise of a Stock Appreciation Right attached to such
Option, or to the extent that any other Award granted in conjunction with such
Option is paid.

                  (c) The Option may not be sold, assigned, transferred,
pledged, hypothecated or otherwise disposed of, except by will or the laws of
descent and distribution, and shall be exercisable during the grantee's lifetime
only by him. Unless the Committee determines otherwise, one-half of the Option
shall not be exercisable for at least twelve months after the date of grant,
unless the grantee ceases employment or performance of services before the
expiration of such twelve-month period by reason of his disability as defined in
Paragraph 12 or his death.
<PAGE>   5
                  (d) The Option shall not be exercisable:

                      (i) in the case of any Incentive Stock Option granted to a
         Ten Percent Employee, after the expiration of five years from the date
         it is granted, and, in the case of any other Option, after the
         expiration of ten years from the date it is granted. Any Option may be
         exercised during such period only at such time or times and in such
         installments as the Committee may establish;

                      (ii) unless payment in full is made for the shares being
         acquired thereunder at the time of exercise, such payment shall be made
         in such form (including, but not limited to, cash, Common Shares,
         promissory notes of which 80% of the required payment, excluding
         interest, may be non-recourse, or the surrender of another outstanding
         Award under the Plan, or any combination thereof) as the Committee may
         determine in its discretion; and

                      (iii) unless the person exercising the Option has been, at
         all times during the period beginning with the date of the grant of the
         Option and ending on the date of such exercise, employed by or
         otherwise performing services for the Company or an Affiliate, or a
         corporation, or a parent or subsidiary of a corporation, substituting
         or assuming the Option in a transaction to which Section 424(a) of the
         Internal Revenue Code of 1986, as amended, or any successor statutory
         provisions thereto (the "Code"), is applicable, except that:

                            (A) in the case of any Non-Qualified Stock Option,
                  if such person shall cease to be employed by or otherwise
                  performing services for the Company or an Affiliate solely by
                  reason of a period of related Employment as defined in
                  Paragraph 14, he may, during such period of Related
                  Employment, exercise the Non-Qualified Stock Option as if he
                  continued such employment or performance of service; or

                            (B) if such person shall cease such employment or
                  performance of services by reason of his disability as defined
                  in Paragraph 12 or early, normal or deferred retirement under
                  an approved retirement program of the Company or an Affiliate
                  (or such other plan or arrangement as may be approved by the
                  Committee, in its discretion, for this purpose) while holding
                  an option which has not expired and has not been fully
                  exercised, such person, at any time within three months (or
                  such other period determined by the Committee) after the date
                  he ceased such employment or performance of services (but in
                  no event after the Option has expired), may exercise the
                  Option with respect to any shares as to which he could have
                  exercised the Option on the date he ceased such employment or
                  performance of services, or with respect to such greater
                  number of shares as determined by the Committee; or

                            (C) if such person shall cease such employment or
                  performance of services for reasons other than Related
                  Employment, disability, early, normal or deferred retirement
                  or death (as provided elsewhere) while holding an Option which
                  has not expired and has not been fully exercised, such person
                  may exercise the Option at any time within three months (or
                  such other period determined by the Committee) after the date
                  he ceased such employment or performance of services (but in
                  no event after the Option has expired), but only to the extent
                  such Option is exercisable on the date of such termination, or
                  with respect to such greater number of shares as determined by
                  the Committee; or
<PAGE>   6
                            (D) if any person to whom an Option has been granted
                  shall die holding an Option which has not expired and has not
                  been fully exercised, his executors, administrators, heirs or
                  distributees, as the case may be, may, at any time within one
                  year (or such other period determined by the Committee) after
                  the date of death (but in no event after the Option has
                  expired), exercise the Option with respect to any shares as to
                  which the decedent could have exercised the Option at the time
                  of his death, or with respect to such greater number of shares
                  as determined by the Committee.

                            (E) in the case of an Incentive Stock Option, the
                  amount of aggregate fair market value of Common Shares
                  (determined at the time of grant of the Option pursuant to
                  subparagraph 5(a) of the Plan) with respect to which incentive
                  stock options are exercisable for the first time by an
                  employee during any calendar year (under all such plans of his
                  employer corporation any calendar year (under all such plans
                  of his employer corporation and its parent and its parent and
                  subsidiary corporations) shall not exceed $100,000.

                            (F) it is the intent of the Company that
                  Non-Qualified Stock Options granted under the Plan not be
                  classified as Incentive Stock Options, that the Incentive
                  Stock Options granted under the Plan be consistent with and
                  contain or be deemed to contain all provisions required under
                  Section 422(b) and other appropriate provisions of the Code
                  and any implementing regulations (and any successor provisions
                  thereof), and that any ambiguities in construction shall be
                  interpreted in order to effectuate such intent. The Agreements
                  providing Non-Qualified Stock Options shall provide that such
                  Options are not "incentive stock options" for the purposes of
                  Section 422(b) of the Code.

         6.       STOCK APPRECIATION RIGHTS.

                  The Committee may grant Stock Appreciation Rights either
alone, or in conjunction with Stock Options, Performance Grants or other Awards,
either at the time of grant or by amendment thereafter. Each Award of Stock
Appreciation Rights granted under the Plan shall be evidenced by an instrument
in such form as the Committee shall prescribe from time to time in accordance
with the Plan and shall comply with the following terms and conditions, and with
such other terms and conditions, including, but not limited to, restrictions
upon the Award of Stock Appreciation Rights or the Common Shares issuable upon
exercise thereof, as the Committee in its discretion shall establish:

                  (a) The Committee shall determine the number of Common Shares
to be subject to each Award of Stock Appreciation Rights. The number of Common
Shares subject to an outstanding Award of Stock Appreciation Rights may be
reduced on a share-for-share or other appropriate basis, as determined by the
Committee, to the extent that Common Shares under such Award of Stock
Appreciation Rights are used to calculate the cash, Common Shares, Other Company
Securities or property, or other forms of payment, or any combination thereof,
received pursuant to exercise of an Option attached to such Award of Stock
Appreciation Rights, or to the extent that any other Award granted in
conjunction with such Award of Stock Appreciation Rights is paid.

                  (b) The Award of Stock Appreciation Rights may not be sold,
assigned, transferred, pledged, hypothecated or otherwise disposed of, except by
will or the laws of the descent and distribution,
<PAGE>   7
and shall be exercisable during the grantee's lifetime only by him. Unless the
Committee determines otherwise, the Award of Stock Appreciation Rights shall not
be exercisable for at least six months after the date of grant, unless the
grantee ceases employment or performance of services before the expiration of
such six-month period by reason of his disability as defined in Paragraph 12 or
his death.

                  (c) The Award of Stock Appreciation Rights shall not be
exercisable:

                      (i)   in the case of any Award of Stock Appreciation
                  Rights that are attached to an Incentive Stock Option granted
                  to a Ten Percent Employee, after the expiration of five years
                  from the date it is granted, and, in the case of any other
                  award of Stock Appreciation Rights, after the expiration of
                  ten years from the date it is granted. Any Award of Stock
                  Appreciation Rights may be exercised during such period only
                  at such time or times and in such installments as the
                  Committee may establish;

                      (ii)  unless the Option or other Award to which the Award
                  of Stock Appreciation Rights is attached is at the time
                  exercisable; and

                      (iii) unless the person exercising the Award of Stock
                  Appreciation Rights has been, at all times during the period
                  beginning with the date of the grant thereof and ending on the
                  date of such exercise, employed by or otherwise performing
                  services for the Company or an Affiliate, except that

                            (A) in the case of any Award of Stock Appreciation
                  Rights (other than those attached to an Incentive Stock
                  Option), if such person shall cease to be employed by or
                  otherwise performing services for the Company or an Affiliate
                  solely by reason of a period of Related Employment as defined
                  in Paragraph 14, he may, during such period of Related
                  Employment, exercise the Award of Stock Appreciation Rights as
                  if he continued such employment or performance of services; or

                            (B) if such person shall cease such employment or
                  performance of services by reason of his disability as defined
                  in Paragraph 12 or early, normal or deferred retirement under
                  an approved retirement program of the Company or an Affiliate
                  (or such other plan or arrangement as may be approved by the
                  Committee, in its discretion, for this purpose) while holding
                  an Award of Stock Appreciation Rights which has not expired
                  and has not been fully exercised, such person may, at any time
                  within three years (or such other period determined by the
                  Committee) after the date he ceased such employment or
                  performance of services (but in no event after the Award of
                  Stock Appreciation Rights has expired), exercise the Award of
                  Stock Appreciation Rights with respect to any shares as to
                  which he could have exercised the Award of Stock Appreciation
                  Rights on the date he ceased such employment or performance of
                  services, or with respect to such greater number of shares as
                  determined by the Committee; or

                            (C) if such person shall cease such employment or
                  performance of services for reasons other than Related
                  Employment, disability, early, normal or deferred retirement
                  or death (as provided elsewhere) while holding an Award of
                  Stock Appreciation Rights which has not expired and has not
                  been fully exercised, such person may exercise the Award of
                  Stock Appreciation Rights at any time during the period, if
                  any, which the
<PAGE>   8
                  Committee approves (but in no event after the Award of Stock
                  Appreciation Rights expires) following the date he ceased such
                  employment or performance of services with respect to any
                  shares as to which he could have exercised the Award of Stock
                  Appreciation Rights on the date he ceased such employment or
                  performance of services or as otherwise permitted in the
                  Committee's discretion; or

                            (D) if any person to whom an Award of Stock
                  Appreciation Rights has been granted shall die holding an
                  Award of Stock Appreciation Rights which has not expired and
                  has not been fully exercised, his executors, administrators,
                  heirs or distributees, as the case may be, may, at any time
                  within one year (or such other period determined by the
                  Committee) after the date of death (but in no event after the
                  Award of Stock Appreciation Rights has expired), exercise the
                  Award of Stock Appreciation Rights with respect to any shares
                  as to which the decedent could have exercised the Award of
                  Stock Appreciation Rights at the time of his death, or with
                  respect to such greater number of shares as determined by the
                  Committee.

                  (d) An Award of Stock Appreciation Rights shall entitle the
holder (or any person entitled to act under the provisions of subparagraph
6(c)(iii)(D) hereof) to exercise such Award or to surrender unexercised the
option (or other Award) to which the Stock Appreciation Rights is attached (or
any portion of such Option or other Award) to the Company and to receive from
the Company in exchange therefor, without payment to the Company, that number of
Common Shares having an aggregate value equal to the excess of the fair market
value of one share, at the time of such exercise, over the exercise price (or
Option Price, as the case may be) per share, times the number of shares subject
to the Award or the Option (or other Award), or portion thereof, which is so
exercised or surrendered, as the case may be. The Committee shall be entitled in
its discretion to elect to settle the obligation arising out of the exercise of
a Stock Appreciation Right by the payment of cash or Other Company Securities or
property, or other forms of payment, or any combination thereof, as determined
by the Committee, equal to the aggregate value of the Common Shares it would
otherwise be obligated to deliver. Any such election by the Committee shall be
made as soon as practicable after the receipt by the Committee of written notice
of the exercise of the Stock Appreciation Right. The value of a Common Share,
Other Company Securities or property, or other forms of payment determined by
the Committee for this purpose shall be the fair market value thereof on the
last business day next preceding the date of the election to exercise the Stock
Appreciation Right, unless the Committee, in its discretion, determines
otherwise.

                  (e) A Stock Appreciation Right may provide that it shall be
deemed to have been exercised at the close of business on the business day
preceding the expiration date of the Stock Appreciation Right or of the related
Option (or other Award), or such other date as specified by the Committee, if at
such time such Stock Appreciation Right has a positive value. Such deemed
exercise shall be settled or paid in the same manner as a regular exercise
thereof as provided in subparagraph 6(d) hereof.

                  (f) No fractional shares may be delivered under this Paragraph
6, but in lieu thereof a cash or other adjustment shall be made as determined by
the Committee in its discretion.

         7.       RESTRICTED STOCK.

                  Each Award of Restricted Stock under the Plan shall be
evidenced by an instrument in such form as the Committee shall prescribe from
time to time in accordance with the Plan and shall comply with
<PAGE>   9
the following terms and conditions, and with such other terms and conditions as
the Committee, in its discretion, shall establish:

                  (a) The Committee shall determine the number of Common Shares
to be issued to a participant pursuant to the Award, and the extent, if any, to
which they shall be issued in exchange for cash, other consideration, or both.

                  (b) Common Shares issued to a participant in accordance with
the Award may not be sold, assigned, transferred, pledged, hypothecated or
otherwise disposed of, except by will or the laws of descent and distribution,
or as otherwise determined by the Committee, for such period as the Committee
shall determine, from the date on which the Award is granted (the "Restricted
Period"). The Company will have the option, at the Committee's discretion, to
repurchase the shares subject to the Award at such price as the Committee shall
have fixed or to provide for forfeiture to the Company of the shares subject to
the Award, which option or forfeiture may be exercisable (i) if the
participant's continuous employment or performance of services for the Company
and its Affiliates shall terminate for any reason, except solely by reason of a
period of Related Employment as defined in Paragraph 14, or except as otherwise
provided in subparagraph 7(c), prior to the expiration of the Restricted Period,
(ii) if, on or prior to the expiration of the Restricted Period or the earlier
lapse of such forfeiture option, the participant has not paid to the Company an
amount equal to any federal, state, local or foreign income or other taxes which
the Company determines is required to be withheld in respect of such shares, or
(iii) under such other circumstances as determined by the Committee in its
discretion. Such repurchase option or forfeiture shall be exercisable on such
terms, in such manner and during such period as shall be determined by the
Committee when the Award is made or as amended thereafter, except as otherwise
determined in the Committee's discretion. Each certificate for Common Shares
issued pursuant to a Restricted Stock Award shall bear an appropriate legend
referring to the foregoing repurchase option or forfeiture and other
restrictions and to the fact that the shares are partly paid, shall be deposited
by the award holder with the Company, together with a stock power endorsed in
blank, or shall be evidenced in such other manner permitted by applicable law as
determined by the Committee in its discretion. Any attempt to dispose of any
such Common Shares in contravention of the foregoing repurchase and forfeiture
options and other restrictions shall be null and void and without effect. If
Common Shares issued pursuant to a Restricted Stock Award shall be repurchased
or forfeited pursuant to the repurchase option described above, the participant,
or in the event of his death, his personal representative, shall forthwith
deliver to the Secretary of the Company the certificates for the Common Shares
awarded to the participant, accompanied by such instrument of transfer, if any,
as may reasonably be required by the Secretary of the Company.

                  (c) If a participant who has been in continuous employment or
performance of services for the Company or an Affiliate since the date on which
a Restricted Stock Award was granted to him shall, while in such employment or
performance of services, die, or terminate such employment or performance of
services by reason of disability as defined in Paragraph 12 or by reason of
early normal or deferred retirement under an approved retirement program of the
Company or an Affiliate (or such other plan or arrangement as may be approved by
the Committee in its discretion, for this purpose) and any of such events shall
occur after the date on which the Award was granted to him and prior to the end
of the Restricted Period of such Award, the Committee may determine to cancel
the repurchase option or forfeiture (and any and all other restrictions) on any
or all of the Common Shares subject to such Award; and the repurchase option or
forfeiture shall become exercisable at such time as to the remaining shares, if
any.
<PAGE>   10
         8.       PERFORMANCE GRANTS.

                  The Award of a Performance Grant ("Performance Grant") to a
participant will entitle him to receive a specified amount determined by the
Committee (the "Actual Value"), if the terms and conditions specified herein and
in the Award are satisfied. Each Award of a Performance Grant shall be subject
to the following terms and conditions, and to such other terms and conditions,
including but not limited to, restrictions upon any cash, Common Shares, Other
Company Securities or property, or other forms of payment, or any combination
thereof, issued in respect of the Performance Grant, as the Committee, in its
discretion, shall establish, and shall be embodied in an instrument in such form
and substance as is determined by the Committee.

                  (a) The Committee shall determine the value or range of values
of a Performance Grant to be awarded to each participant selected for an award
and whether or not such a Performance Grant is granted in conjunction with an
Award of Options, Stock Appreciation Rights, Restricted Stock or other Award, or
any combination thereof, under the Plan (which may include, but need not be
limited to, deferred Awards) concurrently or subsequently granted to the
participant (the "Associated Award"). As determined by the Committee, the
maximum value of each Performance Grant (the "Maximum Value") shall be: (i) an
amount fixed by the Committee at the time the award is made or amended
thereafter, (ii) an amount which varies from time to time based in whole or in
part on the then current value of a Common Share, Other Company Securities or
property, or other securities or property, or any combination thereof, or (iii)
an amount that is determinable from criteria specified by the Committee.
Performance Grants may be issued in different classes or series having different
names, terms and conditions. In the case of a Performance Grant awarded in
conjunction with an Associated Award, the Performance Grant may be reduced on an
appropriate basis to the extent that the Associated Award has been exercised,
paid to or otherwise received by the participant, as determined by the
Committee.

                  (b) The award period ("Award Period") in respect of any
Performance Grant shall be a period determined by the Committee. At the time
each Award is made, the Committee shall establish performance objectives to be
attained within the Award Period as the means of determining the Actual Value of
such a Performance Grant. The performance objectives shall be based on such
measure or measures of performance, which may include, but need not be limited
to, the performance of the participant, the Company, one or more of its
subsidiaries or one or more of their divisions or units, or any combination of
the foregoing, as the Committee shall determine, and may be applied on an
absolute basis or be relative to industry or other indices, or any combination
thereof. The Actual Value of a Performance Grant shall be equal to its Maximum
Value only if the performance objectives are attained in full, but the Committee
shall specify the manner in which the Actual Value of Performance Grants shall
be determined if the performance objectives are met in part. Such performance
measures, the Actual Value or the Maximum Value, or any combination thereof, may
be adjusted in any manner by the Committee in its discretion at any time and
from time to time during or as soon as practicable after the Award Period, if it
determines that such performance measures, the Actual Value or the Maximum
Value, or any combination thereof, are not appropriate under the circumstances.

                  (c) The rights of a participant in Performance Grants awarded
to him shall be provisional and may be cancelled or paid in whole or in part,
all as determined by the Committee, if the participant's continuous employment
or performance of services for the Company and its Affiliates shall terminate
for any reason prior to the end of the Award Period, except solely by reason of
a period of Related Employment as defined in Paragraph 14.
<PAGE>   11
                  (d) The Committee shall determine whether the conditions of
subparagraph 8(b) or 8(c) hereof have been met and, if so, shall ascertain the
Actual Value of the Performance Grants. If the Performance Grants have no Actual
Value, the Award and such Performance Grants shall be deemed to have been
cancelled and the Associated Award, if any, may be cancelled or permitted to
continue in effect in accordance with its terms. If the Performance Grants have
any Actual Value and:

                      (i)  were not awarded in conjunction with an Associated
                  Award, the Committee shall cause an amount equal to the actual
                  Value of the Performance Grants earned by the participant to
                  be paid to him or his beneficiary as provided below; or

                      (ii) were awarded in conjunction with an Associated Award,
                  the Committee shall determine, in accordance with criteria
                  specified by the Committee (A) to cancel the Performance
                  Grants, in which event no amount in respect thereof shall be
                  paid to the participant or his beneficiary, and the Associated
                  Award may be permitted to continue in effect in accordance
                  with its terms, (B) to pay the Actual Value of the Performance
                  Grants to the participant or his beneficiary as provided
                  below, in which event the Associated Award may be cancelled or
                  (C) to pay to the participant or his beneficiary as provided
                  below, the Actual Value of only a portion of the Performance
                  Grants, in which a complimentary portion of the Associated
                  Award may be permitted to continue in effect in accordance
                  with its terms or be cancelled, as determined by the
                  Committee.

         Such determination by the Committee shall be made as promptly as
practicable following the end of the Award Period or upon the earlier
termination of employment or performance of services, or at such other time or
times as the Committee shall determine, and shall be made pursuant to criteria
specified by the Committee.

         Payment of any amount in respect of the Performance Grants which the
Committee determines to pay as provided above shall be made by the Company as
promptly as practicable after the end of the Award Period or at such other time
or times as the Committee shall determine, and may be made in cash, Common
Shares, Other Company Securities or property, or other forms of payment, or any
combination thereof or in such other manner, as determined by the Committee in
its discretion. Notwithstanding anything in this Paragraph 8 to the contrary,
the Committee may, in its discretion, determine and pay out the Actual Value of
the Performance Grants at any time during the Award Period.

         9.       DEFERRAL OF COMPENSATION.

                  The Committee shall determine whether or not an Award shall be
made in conjunction with deferral of the participant's salary, bonus or other
compensation, or any combination thereof, and whether or not such deferred
amounts may be

                  (i)  forfeited to the Company or to other participants, or any
         combination thereof, under certain circumstances (which may include,
         but need not be limited to, certain types of termination of employment
         or performance of services for the Company and its Affiliates),

                  (ii) subject to increase or decrease in value based upon the
         attainment of or failure to attain, respectively, certain performance
         measures and/or
<PAGE>   12
                  (iii) credited with income equivalents (which may include, but
         need not be limited to, interest, dividends or other rates of return)
         until the date or dates of payment of the Award, if any.

         10.      DEFERRED PAYMENT OF AWARDS.

                  The Committee may specify that the payment of all or any
portion of cash, Common Shares, Other Company Securities or property, or any
other form of payment, or any combination thereof, under an Award shall be
deferred until a later date. Deferrals shall be for such periods or until the
occurrence of such events, and upon such terms, as the Committee shall determine
in its discretion. Deferred payments of Awards may be made by undertaking to
make payment in the future based upon the performance of certain investment
equivalents (which may include, but need not be limited to, government
securities, Common Shares, other securities, property or consideration, or any
combination thereof), together with such additional amounts of income
equivalents (which may be compounded and may include, but need not be limited
to, interest, dividends or other rates of return, or any combination thereof) as
may accrue thereon until the date or dates of payment, such investment
equivalents and such additional amounts of income equivalents to be determined
by the Committee in its discretion.

         11.      AMENDMENT OR SUBSTITUTION OF AWARDS UNDER THE PLAN.

                  The terms of any outstanding Award under the Plan may be
amended from time to time by the Committee in its discretion in any manner that
it deems appropriate (including, but not limited to, acceleration of the date of
exercise of any Award and/or payments thereunder, or reduction of the Option
Price of an Option or exercise price of an Award of Stock Appreciation Rights);
provided, that no such amendment shall adversely affect in a material manner any
right of a participant under the Award without his written consent, unless the
Committee determines in its discretion that there have occurred or are about to
occur significant changes in the participant's position, duties or
responsibilities, or significant changes in economic, legislative, regulatory,
tax, accounting or cost/benefit conditions which are determined by the Committee
in its discretion to have or to be expected to have a substantial effect on the
performance of the Company, or any subsidiary, affiliate, division or department
thereof, on the Plan or an any Award under the Plan. The Committee may, in its
discretion, permit holders of Awards to surrender outstanding Awards as a
condition precedent to the grant of new Awards under the Plan.

         12.      DISABILITY.

                  For the purposes of this Plan, a participant shall be deemed
to have terminated his employment or performance of services for the Company and
its Affiliates by reason of disability if the Committee shall determine that the
physical or mental condition of the participant by reason of which such
employment or performance of services terminated was such at that time as would
entitle him to payment of monthly disability benefits under any disability plan
of the Company or an Affiliate in which he is a participant. If the participant
is not eligible for benefits under any disability plan of the Company or an
Affiliate, he shall be deemed to have terminated such employment or performance
of services by reason of disability if the Committee shall determine that he is
permanently and totally disabled within the meaning of Section 22(e)(3) of the
Code.
<PAGE>   13
         13.      TERMINATION OF A PARTICIPANT.

                  For all purposes under the Plan, the Committee shall determine
whether a participant has terminated employment by or the performance of
services for the Company or an Affiliate, provided that transfers between the
Company and an Affiliate or between Affiliates, and approved leaves of absence
shall not be deemed such a termination.

         14.      RELATED EMPLOYMENT.

                  For the purposes of this Plan, Related Employment shall mean
the employment or performance of services by an individual for an employer that
is neither the Company nor an Affiliate, provided that (i) such employment or
performance of services is undertaken by the individual at the request of the
Company or an Affiliate, (ii) immediately prior to undertaking such employment
or performance of services, the individual was employed by or performing
services for the Company or an Affiliate or was engaged in Related Employment as
herein defined, and (iii) such employment or performance of services is in the
best interests of the Company and is recognized by the Committee, in its
discretion, as Related Employment for purposes of this Paragraph 14. The death
or disability of an individual during a period of Related Employment as herein
defined shall be treated, for purposes of this Plan, as if the death or onset of
disability had occurred while the individual was employed by or performing
services for the Company or an Affiliate.

         15.      DILUTION AND OTHER ADJUSTMENTS.

                  In the event of any change in the outstanding Common Shares of
the Company by reason of any stock split, stock dividend, split-up, split-off,
spin-off, recapitalization, merger, consolidation, rights offering, share
offering, reorganization, combination or exchange of shares, a sale by the
Company of all or part of its assets, any distribution to shareholders other
than a normal cash dividend, or other extraordinary or unusual event, if the
Committee shall determine, in its discretion, that such change equitably
requires an adjustment in the terms of any Award or the number of Common Shares
available for Awards, such adjustment may be made by the Committee and shall be
final, conclusive and binding for all purposes of the Plan.

         16.      DESIGNATION OF BENEFICIARY BY PARTICIPANT.

                  A participant may name a beneficiary to receive any payment to
which he may be entitled in respect of any Award under the Plan in the event of
his death, on a written form to be provided by and filed with the Committee, and
in a manner determined by the Committee in its discretion. The Committee
reserves the right to review and approve beneficiary designations. A participant
may change his beneficiary from time to time in the same manner, unless such
participant has made an irrevocable designation. Any designation of beneficiary
under the Plan (to the extent it is valid and enforceable under applicable law)
shall be controlling over any other disposition, testamentary or otherwise, as
determined by the Committee in its discretion. If no designated beneficiary
survives the participant and is living on the date on which any amount becomes
payable to such participant's beneficiary, such payment will be made to the
legal representatives of the participant's estate, and the term "beneficiary" as
used in the Plan shall be deemed to include such person or persons. If there is
any question as to the legal right of any beneficiary to receive a distribution
under the Plan, the Committee in its discretion may determine that the amount in
question be
<PAGE>   14
paid to the legal representatives of the estate of the participant, in which
event the Company, the Board and the Committee and the members thereof will have
no further liability to anyone with respect to such amount.

         17.      CHANGE IN CONTROL.

                  (a)      Upon any Change in Control:

                           (i)   each Stock Option and Stock Appreciation Right
         that is outstanding on the date of such Change in Control shall be
         exercisable in full immediately;

                           (ii)  all restrictions with respect to Restricted
         Stock shall lapse immediately, and the Company's right to repurchase or
         forfeit any Restricted Stock outstanding on the date of such Change in
         Control shall thereupon terminate and the certificates representing
         such Restricted Stock and the related stock powers shall be promptly
         delivered to the participants entitled thereto; and

                           (iii) All Award Periods for the purposes of
         determining the amounts of Awards of Performance Grants shall end as of
         the end of the calendar quarter immediately preceding the date of such
         Change in Control, and the amount of the Award payable shall be the
         portion of the maximum possible Award allocable to the portion of the
         Award Period that had elapsed and the results achieved during such
         portion of the Award Period.

                  (b) For this purpose, a Change in Control shall be deemed to
occur when and only when any of the following events first occurs:

                           (i)   any person who is not currently such becomes
         the beneficial owner, directly or indirectly, of securities of the
         Company representing 25% or more of the combined voting power of the
         Company's then outstanding voting securities; or

                           (ii)  three or more directors, whose election or
         nomination for election is not approved by a majority of the Incumbent
         Board (as hereinafter defined), are elected within any single 24-month
         period to serve on the Board of Directors; or

                           (iii) members of the Incumbent Board cease to
         constitute a majority of the Board of Directors without the approval of
         the remaining members of the Incumbent Board; or

                           (iv)  any merger (other than a merger where the
         Company is the survivor and there is no accompanying Change in Control
         under subparagraphs (i), (ii) or (iii) of this paragraph (b)),
         consolidation, liquidation or dissolution of the Company, or the sale
         of all or substantially all of the assets of the Company.

         Notwithstanding the foregoing, a Change in Control shall not be deemed
to occur pursuant to subparagraph (i) of this paragraph (b) solely because 25%
or more of the combined voting power of the Company's outstanding securities is
acquired by one or more employee benefit plans maintained by the Company or by
any other employer, the majority interest in which is held, directly or
indirectly, by the Company. For purposes of this Section 17, the terms "person"
and "beneficial owner" shall have the meaning set forth in Sections 3(a) and
13(d) of the Exchange Act, and in the regulations promulgated
<PAGE>   15
thereunder, as in effect on _______________; and the term "Incumbent Board"
shall mean (A) the members of the Board of Directors of the Company on
_______________, to the extent that they continue to serve as members of the
Board of Directors, and (B) any individual who becomes a member of the Board of
Directors after ________________, if his election or nomination for election as
a director was approved by a vote of at least three-quarters of the then
Incumbent Board.

         18.      MISCELLANEOUS PROVISIONS.

                  (a) No employee or other person shall have any claim or right
to be granted an Award under the Plan. Determinations made by the Committee
under the Plan need not be uniform and may be made selectively among eligible
individuals under the Plan, whether or not such eligible individuals are
similarly situated. Neither the Plan nor any action taken hereunder shall be
construed as giving any employee or other person any right to continue to be
employed by or perform services for the Company or any Affiliate, and the right
to terminate the employment of or performance of services by any participant at
any time and for any reason is specifically reserved.

                  (b) No participant or other person shall have any right with
respect to the Plan, the Common Shares reserved for issuance under the Plan or
in any Award, contingent or otherwise, until written evidence of the Award shall
have been delivered to the recipient and all the terms, conditions and
provisions of the Plan and the Award applicable to such recipient (and each
person claiming under or through him) have been met.

                  (c) Except as may be approved by the Committee where such
approval shall not adversely affect compliance of the Plan with Rule 16b-3 under
the Exchange Act, a participant's rights and interest under the Plan may not be
assigned or transferred, hypothecated or encumbered in whole or in part either
directly or by operation of law or otherwise (except in the event of a
participant's death) including, but not by way of limitation, execution, levy,
garnishment, attachment, pledge, bankruptcy or in any other manner; provided,
however, that any Option or similar right (including, but not limited to, a
Stock Appreciation Right) offered pursuant to the Plan shall not be transferable
other than by will or the laws of descent and distribution and shall be
exercisable during the participant's lifetime only by him.

                  (d) No Common Shares, Other Company Securities or property,
other securities or property, or other forms of payment shall be issued
hereunder with respect to any Award unless counsel for the Company shall be
satisfied that such issuance will be in compliance with applicable federal,
state, local and foreign legal, securities exchange and other applicable
requirements.

                  (e) It is the intent of the Company that the Plan comply in
all respects with Rule 16b-3 under the Exchange Act, that any ambiguities or
inconsistencies in construction of the Plan be interpreted to give effect to
such intention and that if any provision of the Plan is found not to be in
compliance with Rule 16b-3, such provision shall be deemed null and void to the
extent required to permit the Plan to comply with Rule 16b-3.

                  (f) The Company and its Affiliates shall have the right to
deduct from any payment made under the Plan, any federal, state, local or
foreign income or other taxes required by law to be withheld with respect to
such payment. It shall be a condition to the obligation of the Company to issue
Common Shares, Other Company Securities or property, other securities or
property, or other forms of payment, or any combination thereof, upon exercise,
settlement or payment of any Award under the Plan,
<PAGE>   16
that the participant (or any beneficiary or person entitled to act) pay to the
Company, upon its demand, such amount as may be requested by the Company for the
purpose of satisfying any liability to withhold federal, state, local or foreign
income or other taxes. If the amount requested is not paid, the Company may
refuse to issue Common Shares, Other Company Securities or property, other
securities or property, or other forms of payment, or any combination thereof.
Notwithstanding anything in the Plan to the contrary, the Committee may, in its
discretion, permit an eligible participant (or any beneficiary or person
entitled to act) to elect to pay a portion or all of the amount requested by the
Company for such taxes with respect to such Award, at such time and in such
manner as the Committee shall deem to be appropriate including, but not limited
to, by authorizing the Company to withhold, or agreeing to surrender to the
Company on or about the date such tax liability is determinable, Common Shares,
Other Company Securities or property, other securities or property, or other
forms of payment, or any combination thereof, owned by such person or a portion
of such forms of payment that would otherwise be distributed, or have been
distributed, as the case may be, pursuant to such Award to such person, having a
fair market value equal to the amount of such taxes.

                  (g) The expenses of the Plan shall be borne by the Company.
However, if an Award is made to an individual employed by or performing services
for an Affiliate:

                      (i)   if such Award results in payment of cash to the
         participant, such Affiliate shall pay to the Company an amount equal to
         such cash payment unless the Committee shall otherwise determine in its
         discretion;

                      (ii)  if the Award results in the issuance by the Company
         to the participant of Common Shares, Other Company Securities or
         property, other securities or property, or other forms of payment, or
         any combination thereof, such Affiliate shall, unless the Committee
         shall otherwise determine in its discretion, pay to the Company an
         amount equal to the fair market value thereof, as determined by the
         Committee, on the date such Common Shares, other Company Securities or
         property, other securities or property, or other forms of payment, or
         any combination thereof, are issued (or in the case of the issuance of
         Restricted Stock or of Common Shares, Other Company Securities or
         property, or other securities or property, or other forms of payment
         subject to transfer and forfeiture conditions, equal to the fair market
         value thereof on the date on which they are no longer subject to
         applicable restrictions), minus the amount, if any, received by the
         Company in respect of the purchase of such Common Shares, Other Company
         Securities or property, other securities or property or other forms of
         payment, or any combination thereof, all as the Committee shall
         determine in its discretion; and

                      (iii) the foregoing obligations of any such Affiliate
         entity shall survive and remain in effect and binding on such entity
         even if its status as an Affiliate of the Company should subsequently
         cease, except as otherwise agreed by the Company and the entity.

                  (h) The Plan shall be unfunded. The Company shall not be
required to establish any special or separate fund or to make any other
segregation of assets to assure the payment of any Award under the Plan, and
rights to the payment of Awards shall be no greater than the rights of the
Company's general creditors.

                  (i) By accepting any Award or other benefit under the Plan,
each participant and each person claiming under or through him shall be
conclusively deemed to have indicated his acceptance and
<PAGE>   17
ratification of, and consent to, any action taken by the Company, the Board or
the Committee or its delegates.

                  (j) Fair market value in relation to Common Shares, Other
Company Securities or property, other securities or property or other forms of
payment of Awards under the Plan or any combination thereof, as of any specific
time shall mean such value as determined by the Committee in accordance with
applicable law.

                  (k) The masculine pronoun includes the feminine and the
singular includes the plural wherever appropriate.

                  (l) The appropriate officers of the Company shall cause to be
filed any reports, returns or other information regarding Awards hereunder or
any Common Shares issued pursuant hereto as may be required by Section 13 or
15(d) of the Exchange Act (or any successor provision) or any other applicable
statute, rule or regulation.

                  (m) The validity, construction, interpretation, administration
and effect of the Plan, and of its rules and regulations, and rights relating to
the Plan and to Awards granted under the Plan, shall be governed by the
substantive laws, but not the choice of law rules, of the State of Delaware.

         19.      PLAN AMENDMENT OR SUSPENSION.

                  The Plan may be amended or suspended in whole or in part at
any time and from time to time by the Board, but no amendment shall be effective
unless and until the same is approved by shareholders of the Company where the
failure to obtain such approval would adversely affect the compliance of the
Plan with Rule 16b-3 under the Exchange Act and with other applicable law. No
amendment of the Plan shall adversely affect in a material manner any right of
any participant with respect to any Award theretofore granted without such
participant's written consent, except as permitted under Paragraph 11.

         20.      PLAN TERMINATION.

                  This Plan shall terminate upon the earlier of the following
dates or events to occur:

                  (a) upon the adoption of a resolution of the Board terminating
the Plan; or

                  (b) ten years from the date the Plan is initially approved and
adopted by the shareholders of the Company in accordance with Paragraph 21
hereof; provided, however, that the Board may, prior to the expiration of such
ten-year period, extend the term of the Plan for an additional period of up to
five years for the grant of Awards other than Incentive Stock Options. No
termination of the Plan shall materially alter or impair any of the rights or
obligations of any person, without his consent, under any Award theretofore
granted under the Plan except that subsequent to termination of the Plan, the
Committee may make amendments permitted under Paragraph 11.

<PAGE>   1
                                                                      EXHIBIT 17



                                 SOFTWORKS, INC.
                       1999 STOCK OPTION PLAN, AS AMENDED


SECTION 1.  GENERAL PROVISIONS

1.1.     NAME AND GENERAL PURPOSE

         The name of this plan is the SOFTWORKS, Inc. 1999 Stock Option Plan
(hereinafter called the "1999 Plan"). The 1999 Plan is intended to be a
broadly-based incentive plan which enables SOFTWORKS Inc. (the "Company") and
its subsidiaries and affiliates to foster and promote the interests of the
Company by attracting and retaining directors, officers and employees of, and
consultants to, the Company who contribute to the Company's success by their
ability, ingenuity and industry, to enable such directors, officers, employees
and consultants to participate in the long-term success and growth of the
Company by giving them a proprietary interest in the Company and to provide
incentive compensation opportunities competitive with those of competing
corporations.

1.2.     DEFINITIONS

         a. "Affiliate" means any person or entity controlled by or under common
control with the Company, by virtue of the ownership of voting securities, by
contract or otherwise.

         b. "Board" means the Board of Directors of the Company.

         c. "Change in Control" means a change of control of the Company, or in
any person directly or indirectly controlling the Company, which shall mean:

            (i)   any person who is not currently such becomes the beneficial
owner, directly or indirectly, of securities of the Company representing 25% or
more of the combined voting power of the Company's then outstanding voting
securities; or

            (ii)  three or more directors, whose election or nomination for
election is not approved by a majority of the Incumbent Board (as hereinafter
defined), are elected within any single 24-month period to serve on the Board of
Directors; or

            (iii) members of the Incumbent Board cease to constitute a majority
of the Board of Directors without the approval of the remaining members of the
Incumbent Board; or

            (iv)  any merger (other than a merger where the Company is the
survivor and there is no accompanying Change in Control under subparagraphs (i),
(ii) or (iii) of this paragraph (b)), consolidation, liquidation or dissolution
of the Company, or the sale of all or substantially all of the assets of the
Company.

                                      I-40
<PAGE>   2
         Notwithstanding the foregoing, a Change in Control shall not be deemed
to occur pursuant to subparagraph (i) of this definition solely because 25% or
more of the combined voting power of the Company's outstanding securities is
acquired by one or more employee benefit plans maintained by the Company or by
any other employer, the majority interest in which is held, directly or
indirectly, by the Company. For purposes of this definition, the terms "person"
and "beneficial owner" shall have the meaning set forth in Sections 3(a) and
13(d) of the Exchange Act, and in the regulations promulgated thereunder, as in
effect on February 7, 1999; and the term "Incumbent Board" shall mean (A) the
members of the Board of Directors of the Company on February 7, 1999, to the
extent that they continue to serve as members of the Board of Directors, and (B)
any individual who becomes a member of the Board of Directors after February 7,
1999, if his election or nomination for election as a director was approved by a
vote of at least three-quarters of the then Incumbent Board.

         d. "Committee" means the Committee referred to in Section 1.3 of the
1999 Plan.

         e. "Common Stock" means shares of the Common Stock, par value $.10 per
share, of the Company.

         f. "Company" means SOFTWORKS Inc., a corporation organized under the
laws of the State of Delaware (or any successor corporation).

         g. "Fair Market Value" means the market price of the Common Stock on
The Nasdaq Stock Market on the date of the grant or as reported on any other
exchange on which the Common Stock is then traded on such date or on any other
date on which the Common Stock is to be valued hereunder. If no sale shall have
been reported on any such exchange, Fair Market Value shall be determined by the
Committee.

         h. "Non-Employee Director" shall have the meaning set forth in Rule
16(b) promulgated by the Securities and Exchange Commission ("Commission").

         i. "Option" means any option to purchase Common Stock under Section 2
of the 1999 Plan.

         j. "Option Agreement" means the option agreement described in Section
2.4 of the 1999 Plan.

         k. "Participant" means any director, officer, employee or consultant of
the Company, a Subsidiary or an Affiliate who is selected by the Committee to
participate in the 1999 Plan.

         l. "Subsidiary" means any corporation in which the Company possesses
directly or indirectly 50% or more of the combined voting power of all classes
of stock of such corporation.

         m. "Total Disability" means accidental bodily injury or sickness which
wholly and continuously disabled an optionee. The Committee, whose decisions
shall be final, shall make a determination of Total Disability.

1.3.     ADMINISTRATION OF THE PLAN

         The 1999 Plan shall be administered by the Board or by the Committee
appointed by the Board consisting of two or more members of the Board all of
whom shall be Non-Employee Directors. The Committee shall serve at the pleasure
of the Board and shall have such powers as the Board may, from time to
time, confer upon it.

                                      I-41
<PAGE>   3
         Subject to this Section 1.3, the Committee shall have sole and complete
authority to adopt, alter, amend or revoke such administrative rules, guidelines
and practices governing the operation of the 1999 Plan as it shall, from time to
time, deem advisable, and to interpret the terms and provisions of the 1999
Plan.

         The Committee shall keep minutes of its meetings and of action taken by
it without a meeting. A majority of the Committee shall constitute a quorum, and
the acts of a majority of the members present at any meeting at which a quorum
is present, or acts approved in writing by all of the members of the Committee
without a meeting, shall constitute the acts of the Committee.

1.4.     ELIGIBILITY

Stock Options may be granted only to directors, officers, employees or
consultants of the Company or a Subsidiary or Affiliate. Any person who has been
granted any Option may, if he is otherwise eligible, be granted an additional
Option or Options.

1.5.     SHARES

         The aggregate number of shares reserved for issuance pursuant to the
1999 Plan shall be 2,750,000 shares of Common Stock, or the number and kind of
shares of stock or other securities which shall be substituted for such shares
or to which such shares shall be adjusted as provided in Section 1.6.

         Such number of shares may be set aside out of the authorized but
unissued shares of Common Stock or out of issued shares of Common Stock acquired
for and held in the Treasury of the Company, not reserved for any other purpose.
Shares subject to, but not sold or issued under, any Option terminating or
expiring for any reason prior to its exercise in full will again be available
for Options thereafter granted during the balance of the term of the 1999 Plan.

1.6.     ADJUSTMENTS DUE TO STOCK SPLITS, MERGERS, CONSOLIDATION, ETC.

         If, at any time, the Company shall take any action, whether by stock
dividend, stock split, combination of shares or otherwise, which results in a
proportionate increase or decrease in the number of shares of Common Stock
theretofore issued and outstanding, the number of shares which are reserved for
issuance under the 1999 Plan and the number of shares which, at such time, are
subject to Options shall, to the extent deemed appropriate by the Committee, be
increased or decreased in the same proportion, provided, however, that the
Company shall not be obligated to issue fractional shares.

         Likewise, in the event of any change in the outstanding shares of
Common Stock by reason of any recapitalization, merger, consolidation,
reorganization, combination or exchange of shares or other corporate change, the
Committee shall make such substitution or adjustments, if any, as it deems to be
appropriate, as to the number or kind of shares of Common Stock or other
securities which are reserved for issuance under the 1999 Plan and the number of
shares or other securities which, at such time are subject to Options.

         In the event of a Change in Control, at the option of the Board or
Committee, (a) all Options outstanding on the date of such Change in Control
shall, for a period of sixty (60) days following such Change in Control, become
immediately and fully exercisable, and (b) an optionee will be permitted to
surrender for

                                      I-42
<PAGE>   4
cancellation within sixty (60) days after such Change in Control any Option or
portion of an Option which was granted more than six (6) months prior to the
date of such surrender, to the extent not yet exercised, and to receive a cash
payment in an amount equal to the excess, if any, of the Fair Market Value (on
the date of surrender) of the shares of Common Stock subject to the Option or
portion thereof surrendered, over the aggregate purchase price for such Shares
under the Option.

1.7.     NON-ALIENATION OF BENEFITS

         Except as herein specifically provided, no right or unpaid benefit
under the 1999 Plan shall be subject to alienation, assignment, pledge or charge
and any attempt to alienate, assign, pledge or charge the same shall be void. If
any Participant or other person entitled to benefits hereunder should attempt to
alienate, assign, pledge or charge any benefit hereunder, then such benefit
shall, in the discretion of the Committee, cease.

1.8.     WITHHOLDING OR DEDUCTION FOR TAXES

         If, at any time, the Company or any Subsidiary or Affiliate is
required, under applicable laws and regulations, to withhold, or to make any
deduction for any taxes, or take any other action in connection with any Option
exercise, the Participant shall be required to pay to the Company or such
Subsidiary or Affiliate, the amount of any taxes required to be withheld, or, in
lieu thereof, at the option of the Company, the Company or such Subsidiary or
Affiliate may accept a sufficient number of shares of Common Stock to cover the
amount required to be withheld.

1.9      ADMINISTRATIVE EXPENSES

         The entire expense of administering the 1999 Plan shall be borne by the
Company.

1.10.    GENERAL CONDITIONS

         a. The Board or the Committee may, from time to time, amend, suspend or
terminate any or all of the provisions of the 1999 Plan, provided that, without
the Participant's approval, no change may be made which would alter or impair
any right theretofore granted to any Participant.

         b. With the consent of the Participant affected thereby, the Committee
may amend or modify any outstanding Option in any manner not inconsistent with
the terms of the 1999 Plan, including, without limitation, and irrespective of
the provisions of Section 2.3(c) below, to accelerate the date or dates as of
which an installment of an Option becomes exercisable.

         c. Nothing contained in the 1999 Plan shall prohibit the Company or any
Subsidiary or Affiliate from establishing other additional incentive
compensation arrangements for employees of the Company or such Subsidiary or
Affiliate.

         d. Nothing in the 1999 Plan shall be deemed to limit, in any way, the
right of the Company or any Subsidiary or Affiliate to terminate a Participant's
employment with the Company (or such Subsidiary or Affiliate) at any time.

                                      I-43
<PAGE>   5
         e. Any decision or action taken by the Board or the Committee arising
out of or in connection with the construction, administration, interpretation
and effect of the 1999 Plan shall be conclusive and binding upon all
Participants and any person claiming under or through any Participant.

         f. No member of the Board or of the Committee shall be liable for any
act or action, whether of commission or omission, (i) by such member except in
circumstances involving actual bad faith, nor (ii) by any other member or by any
officer, agent or employee.

1.11.    COMPLIANCE WITH APPLICABLE LAW

         Notwithstanding any other provision of the 1999 Plan, the Company shall
not be obligated to issue any shares of Common Stock, or grant any Option with
respect thereto, unless it is advised by counsel of its selection that it may do
so without violation of the applicable Federal and State laws pertaining to the
issuance of securities and the Company may require any stock certificate so
issued to bear a legend, may give its transfer agent instructions limiting the
transfer thereof, and may take such other steps, as in its judgment are
reasonably required to prevent any such violation.

1.12.    EFFECTIVE DATES

         The 1999 Plan was adopted by the Board on February 7, 1999 and amended
by the Board on June 21, 1999, August 9, 1999 and December 6, 1999. The 1999
Plan shall terminate on February 6, 2009.

SECTION 2.  OPTION GRANTS

2.1.     AUTHORITY OF COMMITTEE

         Subject to the provisions of the 1999 Plan, the Committee shall have
the sole and complete authority to determine (i) the Participants to whom
Options shall be granted; (ii) the number of shares to be covered by each
Option; and (iii) the conditions and limitations, if any, in addition to those
set forth in Sections 2 and 3 hereof, applicable to the exercise of an Option,
including without limitation, the nature and duration of the restrictions, if
any, to be imposed upon the sale or other disposition of shares acquired upon
exercise of an Option.

         Stock Options granted under the 1999 Plan shall be non-qualified stock
options.

         The Committee shall have the authority to grant Options.

2.2.     OPTION EXERCISE PRICE

         The price of stock purchased upon the exercise of Options granted
pursuant to the 1999 Plan shall be the Fair Market Value thereof at the time
that the Option is granted.

         The purchase price is to be paid in full in cash, certified or bank
cashier's check or, at the option of the Company, Common Stock valued at its
Fair Market Value on the date of exercise, or a combination thereof, when the
Option is exercised and stock certificates will be delivered only against such
payment.

                                      I-44
<PAGE>   6
2.3.     OPTION GRANTS

         Each Option will be subject to the following provisions:

         a.   Term of Option

              An Option will be for a term of not more than ten years from the
date of grant.

         b.   Exercise

              (i) By an Employee:

              Subject to the power of the Committee under Section 1.10(b) above
and except in the manner described below upon the death of the optionee, an
Option may be exercised only in installments as follows: up to one-half of the
subject shares on and after the first anniversary of the date of grant, up to
all of the subject shares on and after the second such anniversary of the date
of the grant of such Option but in no event later than the expiration of the
term of the Option.

              An Option shall be exercisable during the optionee's lifetime only
by the optionee and shall not be exercisable by the optionee unless, at all
times since the date of grant and at the time of exercise, such optionee is an
employee of or providing services to the Company, any parent corporation of the
Company or any Subsidiary or Affiliate, except that, upon termination of all
such employment or provision of services (other than by death, Total Disability,
or by Total Disability followed by death in the circumstances provided below),
the optionee may exercise an Option at any time within three months thereafter
but only to the extent such Option is exercisable on the date of such
termination.

              Upon termination of all such employment by Total Disability, the
optionee may exercise such Options at any time within three years thereafter,
but only to the extent such Option is exercisable on the date of such
termination.

              In the event of the death of an optionee (i) while an employee of
or providing services to the Company, any parent corporation of the Company or
any Subsidiary or Affiliate, or (ii) within three months after termination of
all such employment or provision of services (other than for Total Disability)
or (iii) within three years after termination on account of Total Disability of
all such employment or provision of services, such optionee's estate or any
person who acquires the right to exercise such option by bequest or inheritance
or by reason of the death of the optionee may exercise such optionee's Option at
any time within the period of three years from the date of death. In the case of
clauses (i) and (iii) above, such Option shall be exercisable in full for all
the remaining shares covered thereby, but in the case of clause (ii) such Option
shall be exercisable only to the extent it was exercisable on the date of such
termination.

              (ii) By Persons other than Employees:

                   If the optionee is not an employee of the Company or the
parent corporation of the Company or any Subsidiary or Affiliate, the vesting of
such optionee's right to exercise his Options shall be established and
determined by the Committee in the Option Agreement covering the Options granted
to such optionee.

                                      I-45
<PAGE>   7
                  Notwithstanding the foregoing provisions regarding the
exercise of an Option in the event of death, Total Disability, other termination
of employment or provision of services or otherwise, in no event shall an Option
be exercisable in whole or in part after the termination date provided in the
Option Agreement.

         c.   Transferability

An Option granted under the 1999 Plan shall not be transferable otherwise than
by will or by the laws of descent and distribution, or, as determined by the
Board or the Committee, to (i) a member or members of the optionee's family,
(ii) a trust, (iii) a family limited partnership or (iv) a similar estate
planning vehicle primarily for members of the optionee's family.

2.4.     AGREEMENTS

         In consideration of any Options granted to a Participant under the 1999
Plan, each such Participant shall enter into an Option Agreement with the
Company providing, consistent with the 1999 Plan, such terms as the Committee
may deem advisable.

                                      I-46

<PAGE>   1
                                                                      EXHIBIT 18


                       TERMINATION OF EMPLOYMENT AGREEMENT


         AGREEMENT OF TERMINATION (this "Agreement") dated as of December [ ],
1999 by and between SOFTWORKS, Inc., a Delaware corporation (the "Company"), and
________________ (the "Employee").

         WHEREAS, the Company and the Employee are parties to an Employment
Agreement dated as of ______________________ (the "Employment Agreement");
and

         WHEREAS, on the date hereof, the Company is entering into an Agreement
and Plan of Merger (the "Merger Agreement") with EMC Corporation ("EMC") whereby
EMC (or a subsidiary of EMC) will make a cash tender offer to acquire the
outstanding capital stock of the Company (such offer and any related
transaction, the "Acquisition"); and

         WHEREAS, in connection with such Acquisition, the parties desire to
terminate the Employment Agreement.

         NOW, THEREFORE, in consideration of the foregoing and the mutual
promises contained herein, the parties hereto, intending to be legally bound, do
hereby agree as follows:

         1. Termination of Employment Agreement. At the Effective Time (the
"Termination Effective Date"), the Employment Agreement shall terminate and be
of no further force or effect.

         2. Payment. Subject to the provisions of Sections 3 and 4 hereof, on
the Termination Effective Date, the Company shall pay to the Employee $_____,
less the amount outstanding under any debt obligation of the Employee to the
Company at such time (the "Payment").

         3. Waiver of Claims; Key Employee Agreement. The Employee hereby waives
and relinquishes any claims, actions, recourse or other rights of any nature
which such Employee may have against the Company in connection with the
Employment Agreement or otherwise with respect to the Company. Prior to delivery
of the Payment, the Employee shall execute the EMC Key Employee Agreement.

         4. Excess Parachute Payment Adjustment. Notwithstanding any other
provision of this Agreement, in the event that any payment or benefit received
or to be received by the Employee (whether pursuant to the terms of this
Agreement or
<PAGE>   2
any other plan, arrangement or agreement with the Company, EMC or any person
affiliated with the Company or EMC) in connection with the Acquisition or any
termination of the Employee's employment (all such payments and benefits,
including the Payment, being hereinafter called "Total Payments") would not be
deductible (in whole or part), by the Company (or a successor, affiliate or
other person making such payment or providing such benefit) as a result of the
application of Section 280G of the Internal Revenue Code, as amended, then the
Payment shall be reduced to the minimum extent necessary to make such portion of
the Total Payments deductible.

         5. Modifications. This Agreement constitutes the entire Agreement
between the parties hereto with regard to the subject matter hereof, superseding
all prior understandings or agreements, whether written or oral. This Agreement
may not be amended or revised except by a writing signed by the parties.

         6. Governing Law. This Agreement shall be construed and governed by the
laws of The State of Delaware, without reference to its conflicts of laws
principles.

         7. Counterparts. This Agreement may be executed in two counterparts,
each of which shall be deemed an original but which together shall constitute
one and the same instrument.

         Capitalized terms used herein and not otherwise defined shall have the
meanings ascribed thereto in the Merger Agreement.

         IN WITNESS WHEREOF, the parties have duly executed this Agreement as of
the date first written above.

                                 SOFTWORKS, Inc.



                                 By:
                                     ----------------------------
                                     Name:
                                     Title



                                 -------------------------------
                                 [name of employee]


                                        2



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