TELEFFICIENCY HOLDING CORP
10SB12G, 2000-02-16
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                UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                   Form 10-SB

                 GENERAL FORM FOR REGISTRATION OF SECURITIES OF
                             SMALL BUSINESS ISSUERS
        Under Section 12(b) or (g) of the Securities Exchange Act of 1934



                        Telefficiency Holding Corporation
                 (Name of Small Business Issuer in its Charter)



           Delaware                                     98-0188197
(State or other jurisdiction of             (I.R.S. Employer Identification No.)
 incorporation or organization)

        5155 Spectrum Way, Bldg. 30, Mississauga, Ontario, Canada L4W 5A1
               (Address of principal executive offices) (Zip Code)

                                 (416) 324-3030
                           (Issuer's Telephone Number)


        Securities to be Registered under Section 12(b) of the Act: None

Securities to be Registered under Section 12(g) of the Act: Class "A" Voting and
Participating Common Shares, $.0001 par value per share





                                                 Page 1 of 88
                                                 Index to Exhibits in on Page 54



<PAGE>

                        Telefficiency Holding Corporation
                      Registration Statement on Form 10 SB

                                     Part I
                                                                            Page
                                                                            ----

Item 1.  Description of Business...............................................3

Item 2.  Managements' Discussion and Analysis or Plan of Operation............18

Item 3.  Description of Property..............................................23

Item 4.  Security Ownership of Certain Beneficial Owners and Management.......23

Item 5.  Directors, Executive Officers, Promoters and Control Persons.........25

Item 6.  Executive Compensation...............................................26

Item 7.  Certain Relationships and Related Transactions ......................28

Item 8.  Description of Securities............................................28

                                     Part II

Item 1.  Market Price of and Dividends on the Registrant's
              Common Equity and Related Stockholder Matters...................30

Item 2.  Legal Proceeding ....................................................31

Item 3.  Changes in and Disagreements with Accountants........................31

Item 4.  Recent Sales of Unregistered Securities..............................31

Item 5.  Indemnifications of Directors and Officers...........................33


                                    Part F/S

         Financial Statements.................................................36

                                    Part III

Item 1 and 2  Index to and Description of Exhibits............................54

                                       2

<PAGE>

ITEM 1. DESCRIPTION OF BUSINESS

A.   Corporate Background

     Telefficiency  Holding  Corporation (the "Company") was incorporated  under
the laws of the  State  of  Delaware  on  April  29,  1998  for the  purpose  of
effecting,   on  a  tax  deferred  basis,  a  reorganization   of  Telefficiency
Corporation,  a corporation  organized  and existing  under the laws of Ontario,
Canada   ("Telefficiency"),   pursuant   to  which  (i)  the   shareholders   of
Telefficiency  received a pro-rata  voting  interest in the Company and (ii) the
Company  acquired  all  of the  issued  and  outstanding  voting  securities  of
Telefficiency (collectively, the "Reorganization").

     The Reorganization  was effected on May 12, 1998. For accounting  purposes,
the Reorganization was treated as a reverse takeover and as such,  Telefficiency
was deemed the acquiring entity.

     Telefficiency  was formed under Ontario law on October 27, 1992, as 1005611
Ontario  Limited O/A  Telefficiency.  On August 14, 1995, it changed its name to
Telefficiency  Corporation,  and on  January  8, 1995,  it  acquired  all of the
outstanding  capital stock of a related  company,  1013747  Ontario  Limited O/A
Telefficiency Kitchener ("Kitchener"),  which was incorporated under Ontario law
on  January  7,  1993.   From  its   incorporation   until  its  acquisition  by
Telefficiency,  Kitchener was wholly owned by the spouses of Michael  Brunet and
William Clubine, the Company's sole officers and directors.

     From inception,  Telefficiency  has engaged in the sale,  installation  and
servicing  of business  telecommunications  products,  services  and software in
Canada.

B.   General Description of Business

     As an "interconnect" company, the Company, through Telefficiency,  seeks to
provide "single source solutions" to businesses and other end users of telephone
systems,  supplying them with products and services needed to interconnect their
telephone and computer  systems  internally  and with outside  public  telephone
lines.  Telefficiency  pursues its  business by offering  customers  integrated,
modular  telecommunications  equipment  and  related  products  manufactured  or
produced by  independent  companies  and by  providing  on-going  upgrading  and
servicing   of  such   equipment   and   products   through   well-trained   and
customer-oriented personnel.

     The  Company's  principal  products  consist  of  multifeatured,  digitally
controlled  key  switching  systems.  The  Company  also sells  call  processing
products, including call centers, voice messaging and interactive voice response
systems; computer-telephone integration products; individual telephone units and
other related products.

     Although the Company sells products  manufactured by others,  approximately
90% of the  telephone  systems  sold by the Company are  manufactured  by Nortel
Networks ("Nortel"),  formerly Northern Telecom Limited. Nortel is the Company's
primary supplier.

     The Company also  performs  moves,  adds and changes  related to customers'
existing telephone systems. Moves, adds and changes consist of moving telephones
to new user  locations,  adding  telephones  or  expansion  cards in a telephone
system,  and changing system and user features.

                                       3

<PAGE>

The  Company  provides  service  on  products  it sells  in the form of  regular
maintenance and service calls. The Company also markets wireless  communications
products.

     The Company  currently  sells and installs  equipment and related  products
primarily in the southern  Ontario market area through three office locations in
the greater Toronto  metropolitan area. The Company also maintains accounts with
certain customers on a national Canadian basis.

C.   Risks Factors

The Company's Business is substantially dependent on its continuing relationship
with Nortel

     Successful  operation of the  Company's  business  requires that it provide
superior products and service.  Although the Company can exercise direct control
over customer care and support  services,  it cannot  exercise such control over
products  provided  by  others.  The  Company  does not  manufacture  any of the
products it sells or services.  The principal  products sold and serviced by the
Company are  manufactured  by Nortel.  Sales of Nortel  products  accounted  for
approximately 90% of the Company's sales of new  telecommunications  products in
the  fiscal  year  ended  December  31,  1998  and in the 9 month  period  ended
September 30, 1999.

     Nortel  distributes  its  business  telecommunications  products  in Canada
through  regional  telephone  companies  and  interconnect  companies,  such  as
Telefficiency.  Telefficiency  purchases  products from Nortel through  purchase
orders rather than through a long-term supply agreement or similar  arrangement.
The  Company's  non  exclusive  right to  distribute  Nortel's  products  can be
terminated by Nortel or the Company at any time, subject to applicable  Canadian
laws governing distribution arrangements.

     There  can  be  no  assurance  that  Nortel  will  continue  the  Company's
distribution  rights or that there will not be  adverse  developments  regarding
such rights. In addition,  even while the Company's  distribution  rights are in
effect, Nortel is free to grant non-exclusive  distribution rights to additional
parties or to commence  directly  distributing its products to retail customers.
Any interruption or adverse change in the Company's  business  relationship with
Nortel could have a material adverse effect on the Company's business, operating
results and financial condition.  In addition,  the Company's success depends in
large part upon market  acceptance of Nortel  products.  These products  compete
with telecommunications products manufactured by other companies. Reduced market
acceptance  for Nortel  products by reason of  competing  products or  otherwise
could  have a  material  adverse  effect on the  Company's  business,  operating
results  and  financial  condition  if the  Company  were not able to access and
distribute products from other suppliers.

The Company faces substantial competition from larger and better financial
companies.

     The Company competes within the business  telecommunications segment of the
telecommunications  industry.  This market segment is intensely  competitive and
rapidly changing.  Numerous companies  throughout the world manufacture and sell
business telecommunications  products.  Manufacturers distributing such products
in Canada currently include Nortel, Nitsuko,  Toshiba Canada, Mitel Corporation,
Panasonic and Lucent (AT&T) to name a few.

     Competition among interconnect companies, such as the Company, is localized
and intense.  Although interconnect  companies in Canada have tended to be small
companies doing

                                       4

<PAGE>

business principally within local and regional markets,  many of these companies
are larger and better financed than the Company.

     The Company believes that regional telephone  companies,  manufacturers and
interconnect   suppliers   compete  for  the  sale  and  servicing  of  business
telecommunications  products  on the  basis of  product  quality,  availability,
price,  warranty,  service  and  support.  The ability of the Company to compete
successfully depends on a number of factors both within and outside its control.
Such factors include but are not limited to the quality,  price and availability
of and the warranty  for,  Nortel  products;  the  continuance  of the Company's
national distribution rights for Nortel products;  the quality and promptness of
the Company's  service and support  functions;  and the entry of new competitors
into the market for the manufacture of business telecommunications.

There  are  approximately  6,440,000  shares  (assuming  the  conversion  of the
outstanding  shares of Class B Common Stock into shares of Class A Common Stock)
subject to resale under Rule 144. Such Resales could have a depressive effect on
the price of the Company's Class A Common Stock.

     Of the 115,000,000  shares of the Company's  shares of Class "A" Voting and
Participating  Common Shares (the "Class A Common  Stock") and 30,000,000 of the
Company's  Class "B"  Convertible  Voting  and  Nonparticipating  Common  Shares
("Class B Common Stock") authorized,  there are presently issued and outstanding
9,460,000 and 5,500,000 respectively;  all but approximately 8,520,000 shares of
the Class A Common  Stock are  "restricted  securities"  as that term is defined
under the Act, and in the future may be sold in compliance  with Rule 144 of the
Act,  pursuant  to a  registration  statement  filed  under  the  Act,  or other
applicable exemptions from registration thereunder. There are also approximately
1,551,328 and 1,943,000 shares respectively of Class A Common Stock reserved for
issuance upon exercise of outstanding  warrants and options.  Rule 144 provides,
in essence,  that a person holding restricted securities for a period of one (1)
year may sell those  securities  in  unsolicited  brokerage  transactions  or in
transactions  with a market maker, in an amount equal to one percent (1%) of the
Company's  outstanding Common Stock every three (3) months.  Additionally,  Rule
144 requires that an issuer of securities make available adequate current public
information with respect to the issuer.  Such information is deemed available if
the issuer  satisfies the reporting  requirements of Sections 13 or 15(d) of the
Exchange  Act and of Rule  15c2-11  thereunder.  Rule  144 also  permits,  under
certain circumstances, the sale of shares by a person who is not an affiliate of
the Company  and who has  satisfied a two (2) year  holding  period  without any
quantity  limitation  and  whether  or not  there  is  adequate  current  public
information  available.  Investors should be aware that sales under Rule 144, or
pursuant to a registration  statement filed under the Act, may have a depressive
effect on the market price of the  Company's  securities  in any market that may
develop for such shares.  No effect is given to the potential  exercise  options
and warrants.

Since there is a limited market for the Company's  securities  shareholders  may
find it difficult to sell or otherwise dispose of their shares.

     There is only a limited  trading  market for the  Company's  Class A Common
Stock  on  the  National  Association  of  Securities  Dealers,   Inc.  ("NASD")
over-the-counter Bulletin Board (the "OTCBB"), which may limit the marketability
and  liquidity of the shares of the Class A Common  Stock.  Please also refer to
"Part II Item 1. Market Price of and Dividends on the Registrant's Common Equity
and Related Stockholder Matters."

                                       5

<PAGE>

The Penny  Stock  Rules may  further  hinder  resale of shares of Class A Common
Stock by the Company's shareholders.

     Under  Rule  15g-9  under the  Exchange  Act, a broker or dealer may sell a
"penny  stock" (as defined in Rule  3a51-1) to or effect the purchase of a penny
stock by any person unless:

     (1) such sale or purchase is exempt from Rule 15g-9; or

     (2) prior to the  transaction  the  broker or dealer has (a)  approved  the
     person's  account for  transaction in penny stocks in accordance  with Rule
     15g-9  and  (b)  received  from  the  person  a  written  agreement  to the
     transaction  setting  forth the identity and quantity of the penny stock to
     be purchased; and

     (3) the purchaser has been provided an appropriate  disclosure statement as
     to penny stock investment.

     The  Securities  and Exchange  Commission  (the  "Commission")  has adopted
regulations  that generally define a penny stock to be any equity security other
than a security  excluded from such  definition by Rule 3a51-1.  Such exemptions
include,  but are not limited to (a) an equity security issued by an issuer that
has (i) net tangible assets of at least  $2,000,000,  if such issuer has been in
continuous  operations for at least three years,  (ii) net tangible assets of at
least $5,000,000,  if such issuer has been in continuous operation for less than
three years, or (iii) average revenue of at least $6,000,000,  for the preceding
three  years;  (b) except for  purposes of Section  7(b) of the Exchange Act and
Rule 419,  any  security  that has a price of $5.00 or more;  and (c) a security
that is  authorized  or approved for  authorization  upon notice of issuance for
quotation on the NASDAQ Stock Market, Inc.'s Automated Quotation System.

     It is  likely  that the  Company's  Common  Stock  will be  subject  to the
regulations  on  penny  stocks;  consequently,  the  market  liquidity  for  the
Company's Common Stock may be adversely  affected by such  regulations  limiting
the ability of broker/dealers to sell the Company's Common Stock and the ability
of purchasers in the offering to sell their securities in the secondary market.

     Moreover,  the  Company's  shares  may only be sold or  transferred  by its
stockholders  in those  jurisdictions  in which an exemption for such "secondary
trading" exists or in which the shares may have been registered.

The Company may experience uncertain revenue growth.

     Although the Company  recorded gross sales of $8,144,945,  $16,565,022  and
$6,519,235  in  fiscal  1998,  1997  and  1996,  respectively,  there  can be no
assurance that profitability or revenue growth will be realized.  Moreover,  the
Company suffered operating losses of $1,369,735, $976,482 and $708,001 in fiscal
1998,  1997 and 1996,  respectively.  The  Company's  immediate  strategy  is to
substantially increase the number of its sales, service and warehouse facilities
and its product lines,  each of which will require it to significantly  increase
its  expenses  for  personnel,   marketing,   network   infrastructure  and  the
development of new services. In addition, the Company's operating results may be
affected by various factors, many of which are outside of the Company's control,
including  general  economic  conditions,  specific  economic  conditions in the
business

                                       6

<PAGE>

telecommunications market, intensive competition, capital expenditures and other
costs  relating to the  expansion of  operations,  and the  introduction  of new
products  and  services  by the  Company or its  competitors.  In  response to a
changing  competitive  environment,  the  Company may elect from time to time to
make certain pricing,  service or marketing decisions that could have a material
adverse effect on the Company's business or results of operations.

The  Company's  future  profitability  is linked to the  success  of its  growth
strategy.

     Major elements of the Company's growth strategy are to substantially expand
the number and geographic scope of its sales,  service and warehouse  facilities
and to leverage  and expand its  customer  base by  offering a broader  range of
telecommunications  products and  services.  The  Company's  ability to increase
revenues  in future  periods  will  depend to some  extent on the success of its
strategy  to  serve  as  the  single   source   service   provider  of  business
telecommunications  products and services for its  customers.  To implement  its
strategy,  the Company must attract,  train and retain additional personnel with
specialized expertise necessary to market and service such products and services
and to manage the Company's administrative, operating and software requirements.
There can be no assurance  that such  personnel will be available to the Company
on  terms  acceptable  to the  Company.  The  successful  implementation  of the
Company's  strategy also depends to a substantial degree on market acceptance of
Nortel  products  and the absence of adverse  developments  with  respect to the
Company's national  distribution  rights for Nortel products.  To the extent the
Company is unable to attract,  train and retain necessary  personnel or if there
is a disruption or adverse change in the Company's  relationship  with Nortel or
in the market  acceptance of its products,  the  Company's  business,  operating
results and financial condition could be materially and adversely affected.

The Company will require additional capital financing.

     The Company  currently  anticipates  that its available  cash resources and
credit facilities,  will be sufficient to meet its presently anticipated working
capital and capital  expenditure  requirements  for at least the next 12 months,
including  the  payment  of  over  $200,000  in  interest  on  its   outstanding
Debentures,  due and payable commencing December 31, 2000. However,  the Company
may need to raise  additional  funds in order to support  more rapid  expansion,
develop new or enhanced services and products, respond to competitive pressures,
acquire   complementary   businesses  or   technologies  or  take  advantage  of
unanticipated   opportunities.   The  Company's  future  liquidity  and  capital
requirements will depend upon numerous  factors,  including the costs and timing
of  expansion  of  research  and  development  efforts  and the  success of such
efforts,  the success of the  Company's  existing and new service  offerings and
competing technological and market developments.

     The Company may be required to raise  additional  funds  through  public or
private financing, strategic relationship or other arrangements. There can be no
assurance that such additional  funding,  if needed,  will be available on terms
attractive  to the  Company,  or at  all.  Furthermore,  any  additional  equity
financing may be dilutive to shareholders, and debt financing, if available, may
involve  restrictive  covenants.  If  additional  funds are raised  through  the
issuance  of  equity  securities,  the  percentage  ownership  of the  Company's
shareholders will be reduced, shareholders may experience additional dilution in
net book value per share, or such equity securities may have rights, preferences
or privileges  senior to those of the holders of the Preferred  Stock and or the
Class A or  Class B  Common  Stock.  If  adequate  funds  are not  available  on
acceptable  terms,  the Company may be unable to develop or enhance its services
and products,  take advantage of future  opportunities or respond to competitive
pressures,  any of which could have a material  adverse  effect on the Company's

                                       7

<PAGE>

business, financial condition and operating results.

In order to  achieve  its  objectives  the  Company  must be able to expand  its
physical and human resources.

     The  Company's  plan for  growth  will  place a  significant  strain on the
Company's administrative,  operational, and financial resources and increase the
demands on its systems and controls.  There can be no assurance that the Company
will be able to establish or acquire such  facilities in new cities at a rate or
according to a schedule to be established by the Company. Accordingly, there can
be no  assurance  that  the  Company  will be able to  manage  successfully  and
profitably the network of sales, service and warehouse  operations  contemplated
by its growth  strategy.  In addition,  increase in the Company's  customer base
will result in additional demands on the Company's  customer support,  sales and
marketing,  and administrative resources as well as its software infrastructure.
While the Company  believes that its plan for  operating  and financial  control
systems are adequate to address  expansion  plans through 2000,  there can be no
assurance  that such  systems and  controls  will be  adequate  to maintain  and
effectively  monitor future growth.  The Company  anticipates that its continued
growth also will require it to recruit,  hire and train a substantial  number of
new managerial,  technical,  sales,  and marketing  personnel.  The inability to
continue to upgrade the network or the operating and financial  control systems,
the  inability  to recruit and hire  necessary  personnel,  or the  emergence of
unexpected  expansion  difficulties  could  materially and adversely  affect the
Company's business, results of operations and financial condition.

The Company's success may be adversely affected by technological  change and the
introduction of new products by its competitors.

     The  market  for  products   and  services   marketed  by  the  Company  is
characterized  by technological  change and frequent new product  introductions.
Accordingly,  the Company  believes  that its future  success will depend on its
ability,  and the ability of its  suppliers,  such as Nortel,  to  identify  and
incorporate in a timely manner  enhancements  to existing  products and services
and new products that gain market acceptance. There can be no assurance that the
Company  or its  suppliers  will be able to  identify,  market  or  support  new
products  successfully,  that such new products  will gain market  acceptance or
that  the  Company  or its  suppliers  will be able to  respond  effectively  to
technological change.

The loss of the services provided by Messrs.  Brunet and Clubine would adversely
affect the Company's operations.

     The Company's  success  depends to a significant  degree upon the technical
and  management  skills  of its  key  employees,  including  in  particular  the
Company's  founders,  Michael R. Brunet and  William R.  Clubine.  Although  the
Company maintains key person life insurance on Messrs.  Brunet and Clubine,  the
loss of the  services of either or both Messrs.  Brunet or Clubine  could have a
material adverse effect on the Company.  The Company's  success also will depend
upon  its  ability  to  attract  and  retain  qualified  management,  marketing,
technical,  and sales executives and personnel.  Competition for such executives
and  personnel  is  intense  and  there are a limited  number  of  persons  with
knowledge  of  and  experience  in  the  interconnect  market.  There  can be no
assurance  that the Company will be successful in attracting  and retaining such
executives and personnel.

                                       8

<PAGE>

The Company's  operations  are  effectively  controlled  by  management  34% and
accordingly shareholders may not be able to direct the Company's affairs.

     Messrs.  Brunet and Clubine,  the founders of the  Company,  currently  own
approximately  18%(1) and 16%(2),  respectively,  or 34% in the aggregate of the
Company's  outstanding  voting Common  Shares.  Therefore,  Messrs.,  Brunet and
Clubine  will  continue  to be able to control the  business  and affairs of the
Company in most respects.

D.   The Telecommunications Industry in Canada

     Commencing  in the 1980's,  changes in government  regulation  and business
conditions  opened the market for  business and  residential  telecommunications
systems.  Following earlier changes in the United States regulatory environment,
in 1980 the Quebec and Ontario provincial  authorities first permitted customers
to own their own individual  telephone sets. This  development was  subsequently
adopted  by all  other  Canadian  provincial  and  territory  authorities.  This
regulatory change opened the business and residential  telecommunications market
to manufacturers  other than regional telephone companies and selected suppliers
and created market  opportunities  for interconnect  companies to distribute the
products of new and existing manufacturers.

     In part as a result of  regulatory  changes,  there  currently  are a large
number of manufacturers of  telecommunications  products located  throughout the
world that sell such products directly and through regional telephone  companies
and independent companies,  as well as other more specialized  companies,  which
also develop,  manufacture and sell a wide variety of  applications  relating to
traditional telecommunications products.

     The market for wireless  communications products is in a formative phase in
North  America.  Such  products  are  currently  relatively  expensive  and just
starting to offer data  connectivity.  Wireless  products  are  manufactured  by
certain of the companies  producing  telephone  systems and are sold directly or
through regional  telephone  companies and interconnect  companies.  The Company
believes that the market for wireless products will grow as customers'  exposure
to such products  increases,  regulatory  and  technological  advances occur and
pricing becomes more attractive.

E.   Market Trends

     The Company believes that as markets are becoming more global,  information
driven and competitive,  businesses are placing an increasing  emphasis on rapid
and comprehensive communications technology to improve employee productivity and
customer  service.  As a result,  businesses  are  looking  to a variety  of new
technologies to enhance the performance of their telecommunications  systems and
to increase the speed,  accuracy and  availability of  information.  The Company
believes that several  trends  contribute to a favorable  market outlook for the
business telecommunications industry:

- ----------
     (1) Deborah  Brunet,  Mr.  Brunet's wife owns  1,262,807  shares of Class B
Common Stock as to which shares Mr. Brunet disclaims beneficial ownership.

     (2) Luana Clubine,  Mr.  Clubine's  wife owns  1,136,526  shares of Class B
Common Stock, as to which shares Mr. Clubine disclaims beneficial ownership.

                                       9

<PAGE>

     o    Continuing  market  for  telephone  switching  systems.   The  Company
          believes that as communications  technologies proliferate,  businesses
          will  continue  to  upgrade  and  replace  their  switching   systems,
          resulting  in  continuing  modest  growth in the market for  telephone
          switching equipment.

     o    Growth of new  communications  products and markets.  A variety of new
          communications  technologies  have emerged over the past several years
          that  enhance  the  capabilities  of  traditional  telephone  systems.
          Manufacturers have introduced products (including call centers,  voice
          response  units,  video  conferencing   systems  and  voice  messaging
          products)   that   improve   the   performance   and   efficiency   of
          communications  systems.  Such  products  constitute  an important and
          growing component of the business  telecommunications  product market.
          The Company  believes  that  manufacturers  that  develop  integrated,
          modular multimedia  telecommunications products capable of efficiently
          integrating  technological  advances,  together with distributors that
          have access to the products of such  manufacturers,  and that have the
          expertise to sell,  service and support these  extended  product lines
          will benefit  from the growth of existing and emerging  communications
          markets.

     o    Convergence  of  voice,  video,  data and  image  markets.  Since  the
          introduction of local and wide area computer networks,  the market for
          data  communications has grown rapidly and comprises a growing portion
          of the overall  communications  market.  As the prevalence of computer
          networks  continues to increase and voice,  video,  data and image are
          increasingly  transmitted in a digital format using the same networks,
          the  Company   believes  that  demand  for  services  related  to  the
          integration of data and voice networks will increase. As these markets
          converge,  the Company  believes that companies with the expertise and
          capability to perform communications  integration services will have a
          significant  competitive advantage relative to distribution  companies
          with  narrower   product  lines  and  relative  to   manufacturers  of
          individual products that sell directly to customers.

     o    Vendor  consolidation.  As the number and complexity of communications
          technologies grow, the Company believes North American businesses will
          increasingly  seek to narrow their vendor base to the  suppliers  that
          offer  a  broad  range  of  products  and   services,   leading  to  a
          consolidation  among vendors of  communications  systems.  The Company
          believes  those  vendors with access to  integrated,  modular  product
          lines,  and  with  the  capability  to  integrate  a  broad  range  of
          communications technologies, will benefit from the trend toward vendor
          consolidation.

     o    Wireless  systems.  The Company  believes that the market for wireless
          communications  will grow, as there is increased consumer awareness of
          the benefits of such products,  technological and regulatory  advances
          enhance such  products and the pricing of such  products  becomes more
          competitive.

     o    Increasing complexity of managing  communications systems. The Company
          believes  businesses  are  increasingly  turning to  vendors  that are
          capable of providing complete communications solutions,  including the
          ability to manage all the voice, video, data and image  communications
          needs of a  business  and to  provide a single  point of  contact

                                       10

<PAGE>

          for  communications  systems.  The Company also believes an increasing
          number of  companies  will seek a vendor  with the  ability  to manage
          communications   systems  through  outsourcing   agreements,   thereby
          enabling customers to focus on their primary business.

F.   Growth Strategy

     The Company has  formulated  a growth  strategy  based on the  creation and
maintenance of a nationwide network of sales, service and warehouse  facilities;
access to Nortel's full line of modular,  integrated business telecommunications
products  as well as  complimentary  products  of other  manufacturers;  and the
leveraging of its existing  customer  base to capture an  increasing  portion of
each customer's telecommunications needs.

     o    Creation of National  Network.  In addition to the Company's  existing
          sales and service  arrangements with distributors of Nortel's products
          throughout  the  southern  tier  of  Canada,   the  Company  plans  to
          establish,  over the next 3 years,  new sales,  service and  warehouse
          facilities,  or  acquire  distributors.  There  can  be no  assurance,
          however, that the Company's existing business relationship with Nortel
          will continue, that Nortel will not grant national distribution rights
          to additional  companies or elect to distribute its products directly,
          or that the Company  will be able to  capitalize  on its  relationship
          with Nortel.

     o    Expansion of product lines.  At the same time, the Company  intends to
          expand the scope of Nortel's  products marketed by it in order to gain
          access to a greater share of the business telecommunications market.

          The Company also markets Nortel's related application products as well
          as complimentary products of other manufacturers.  The Company intends
          to monitor new product developments  regularly,  to expand its line of
          application   products   consistently   and  provide   customers  with
          integrated,    modular    "single    source    solutions"   to   their
          telecommunications needs.

     o    Leveraging of Customer Base. As it expands the geographic scope of its
          distribution  network and broadens the scope of its customer base, the
          Company  will seek to  capture a broader  portion  of each  customer's
          telecommunications  needs.  The  Company  believes  it will be able to
          market additional  products and services to existing  customers as the
          Company  adds such  additional  products  to its  product  lines.  The
          Company will seek to leverage its  customer  base by providing  better
          and faster service than its  competitors  and by offering  integrated,
          modular product lines that enable customers to quickly,  inexpensively
          and  effectively  upgrade  their  systems.  In order to  leverage  its
          customer  base,  the Company  will rely on  attracting,  training  and
          retaining a skilled and  customer-oriented  force of marketing,  sales
          and service personnel.

     o    The Telefficiency  Productivity System. The Company plans to implement
          a concept called "The Telefficiency  Productivity System" ("TPS"). The
          Company intends to include in TPS the following:

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<PAGE>

     o    Hardware  and  software  service.  This  component of TPS includes the
          systems that the Companys'  currently  sells;  however,  as additional
          service  capabilities  are added,  more  hardware and software will be
          available.  Most of the hardware and software  will be purchased  form
          the Company's  primary  communications  hardware and software  vendor,
          Nortel Networks.

     o    Local and long distance phone services.

     o    Internet  Services.  These  services will consist of direct access for
          the Company's customers to the Internet, Web hosting,  e-mail services
          as well as Web design and e-commerce Web sites.

          These voice and data  offerings are necessary to provide the Company's
          customers  with a true  integrated  communications  solution with full
          support to  increase  productivity.  These  bundled  services  are the
          direction of today's technological advances that are linking computers
          to telephones with the internet.

     o    Strategic   Acquisitions.   The  Company's  other  significant  growth
          strategy will be through the  acquisition  of other  interconnect  and
          communications  companies.  Acquisitions  will be  targeted  for their
          "fit" in the overall  strategic  plan with the primary  goal of adding
          value  to  acquired   companies  by  converting   customers'  line  to
          Telefficiency's  C.L.E.C.  services.  The location of each acquisition
          relative to an existing or target  customer base and the  efficiencies
          that  can be  realized  in  servicing  a  combined  customer  base  is
          important to determining "fit".  Capabilities found to exist in select
          acquisitions  can  literally  be  the  basis  of  new  departments  or
          divisions,  provided  that the planned  organizational  structure  can
          effect  cooperation  and unity of  purpose in  meeting  the  strategic
          business objectives.  Additionally,  the Company believes that through
          acquisitions it can realize savings from increased productivity of its
          technical  service staff,  greater volume discounts from suppliers and
          competitive  local exchange  carriers and  consolidation  of insurance
          programs  and  other  corporate  operations,  such as  accounting  and
          financial  reporting.  The Company has entered into an agreement  with
          Cascade  International  Capital Corporation,  814 University Center 2,
          1320 South  University  Drive,  Fort Worth,  Texas 76107  ("Cascade"),
          pursuant  to which  Cascade is  endeavoring  to assist the  Company in
          obtaining an acquisition financing commitment of $60,000,000.  Through
          the date of this Registration  Statement,  no such commitment has been
          obtained.  Please refer to "Part I - Item 2.  Managements'  Discussion
          and Analysis or Plan of Operation."

     The Company's  ability to  successfully  implement  its growth  strategy is
subject to numerous  factors,  many of which are beyond the  Company's  control.
Please refer to "Part I - Item 1. Description of Business - Risk Factors."

G.   Products and Services

     The Company's core business has been the sale of telephone systems;  moves,
adds and changes; and systems maintenance and services. From this core business,
the  Company  has  expanded  its  operations  and  shifted  its  product  mix to
incorporate new products and services, such as call

                                       12

<PAGE>

processing products and data communications integration products and competitive
local  exchange  carrier  ("C.L.E.C.")  communications  services.  This array of
products and services  allows the Company to provide single source  solutions to
customers' communications needs.

     Substantially all of the telecommunications  equipment and related products
sold by the Company are digitally  based products that are part of or compatible
with integrated, modular telecommunications systems.

Telephone Systems

     The  Company  offers a wide  variety of private  telephone  systems.  These
systems  typically  consist  of a  telephone  switch and  individual  telephones
located at the customer  site. A telephone  switch is a device that provides the
connection  between  the  customer's  internal  telephone  sets and the  outside
telephone  network.  The telephone switch,  typically owned by the customer,  is
available in two primary  types:  PBX systems and Key systems.  PBX switches are
generally  used  for  installations  of more  than  150  telephone  sets and can
accommodate up to several thousand telephone sets. A PBX condenses the number of
internal  phone lines to a  significantly  smaller number of outside trunk lines
that connect to the telephone  network.  When an incoming call is received,  the
PBX switches the call to the appropriate  internal telephone  extension.  When a
call is made from within the business, the PBX determines whether the call is an
internal  call,  in which  case  the PBX  switches  the call to the  appropriate
internal telephone extension, or an outgoing call, in which case the PBX directs
the call to an open outside  line.  The PBX also  provides a base  platform from
which the  customer's  telephone  system can be upgraded  with  features such as
voice  messaging  and caller  identification.  In contrast to PBX  systems,  Key
systems are relatively  inexpensive and appropriate for small installations that
require fewer than approximately 150 telephone sets.  Although earlier models of
Key systems  displayed  all outside lines and required the user to select a line
when making an outside  call,  modern Key systems  share  attributes  of and are
operated similarly to PBX systems.

     The Company markets one PBX system and three models of Key systems,  all of
which are  manufactured  by  Nortel.  The  Company  currently  markets  Nortel's
Meridian 1 Option 11 PBX system  (serving from 30 to 900 "ports" or  connections
to the  telephone  system) and  Nortel's  Meridian  Norstar line of Key systems,
including the Norstar 308 (serving up to 3 lines 8 phones),  the Norstar Compact
ICS (serving up to 16 lines and 25 phones), and the Norstar Modular ICS (serving
up to 300 ports).

Moves, Adds and Changes

     The Company  performs  moves,  adds and changes  related to its  customers'
telephone  systems.  Moves, adds and changes consist of moving telephones to new
user locations,  adding  telephones or expansion cards in a telephone system and
changing system and user features.

Maintenance and Services

     The  Company  provides  service  on the  products  it  sells in the form of
preventative   maintenance  and  service  calls.   Telephone  switching  systems
generally  require a higher level of ongoing  maintenance and service than other
products  sold by the Company and  generate  the  majority  of  maintenance  and
service revenue.

                                       13

<PAGE>

Call Processing

     Call processing  consists of three primary functions:  call centers,  voice
messaging and interactive voice response products.

     Call  centers  are  complex  systems  that can  process  a large  number of
incoming  calls  per hour and are used by  businesses  in  applications  such as
reservation  centers,  customer support centers and catalog order centers.  Call
centers utilize a variety of call processing  technologies,  such as interactive
voice response  products,  voice messaging and computer  interaction to maximize
the efficiency of large  call-receiving  operations.  A call center utilizing an
interactive  voice response product can obtain  information from a caller with a
touchtone  telephone,  permitting  more detailed  information  on the call to be
retrieved  from a computer  database and be available to an agent when answering
the call. The Company offers a variety of call center  products  manufactured by
Nortel and Cintech  Telemanagement  Systems, Inc., which can service from one to
over 500 call-receiving  agents. The Company sells Nortel's Meridian Max line of
call centers and Cintech Telemanagement System, Inc.'s Prelude and Cinphony call
centers.

     Voice  messaging  enables  verbal  communications  to be sent,  stored  and
retrieved  at a later  time  within a user's  internal  system  or from a remote
location.  The Company offers  integrated voice messaging  products from Nortel.
These  products  include the  Flashtalk,  Norstar  Voice Mail and Meridian  Mail
systems, which are compatible with Nortel's key and PBX systems.

     Interactive  voice  response  products  allow a caller to access a computer
data base to retrieve or input data by using a touchtone telephone.  Interactive
voice response  products can be utilized in a stand-alone  application,  such as
when a caller uses a touchtone  telephone to obtain account  information  from a
bank  of  flight  schedules  from  an  airline's   automated  retrieval  system.
Interactive  voice  response  products  can also be  utilized  in a call  center
application  to route calls and provide data on the caller based on  information
from a bank of flight schedules from an airline's  automated  retrieval  system.
Interactive  voice  response  products  can also be  utilized  in a call  center
application  to route calls and provide data on the caller based on  information
input by the caller via a touchtone  telephone.  The Company  currently  markets
models manufactured by Nortel Networks.  Such products include Nortel's Meridian
Link system, which is compatible with its PBX systems and Nortel's Norstar IVR.

Wireless Systems

     The Company  currently  markets Nortel's  Companion  wireless system.  This
system is designed to provide mobile  communications  within a building  through
the integration of wireless portable telephones,  a base station connecting such
telephones  within the building,  and a controller  which  connects the wireless
system with the company's existing telephone system.

Other Products

     The Company also markets a variety of related  products and services,  such
as call accounting software, paging systems and long distance service.

                                       14

<PAGE>

Marketing Sales

     The Company has  approximately  24  telecommunications  consultants  in the
greater Toronto  metropolitan  area. These  representatives  focus on either new
prospects  or the sale of  additional  products  or  services  to the  Company's
customer  base.  In  addition  to these  representatives,  the  Company has four
training specialists. These specialists work with the representatives to provide
integrated communications solutions for the Company's customers.

     The Company's  representatives and specialists use a comprehensive approach
to evaluating each customer's  communications needs and implementing  solutions.
The  representative  begins with a detailed  needs  analysis  of the  customer's
current and future communications requirements. After determining the customer's
needs, the Company proposes  solutions to satisfy current and anticipated future
requirements. The Company's operations teams then work with the customer to plan
the installation of purchased  technologies and identify required  training.  By
planning  the  precise   requirements  of  each   installation,   the  Company's
specialists  are able to  install,  test and bring new  equipment  on-line  with
minimal service  interruption.  Finally, the Company provides an ongoing support
program  tailored  to meet  the  customer's  specific  application  requirements
incorporating  remote  diagnostics,  in-field  service and  support,  additional
training,   and  help  desk  support  from  the   Company's   customer   support
representatives.

     The Company  uses a variety of methods to  communicate  with  existing  and
potential customers,  including direct mail and telemarketing campaigns,  Yellow
Page advertising, radio, business publications and in-person marketing.

Customers and Customer Service

     In line with the products  historically offered by the Company, the Company
until  recently has focused its marketing  initiatives  on customers with 100 or
less users.  With the expansion of its product  lines,  the Company has expanded
its marketing  objectives to include  customers with 200 or more users and those
customers  with complex  communications  requirements.  Although the Company has
been active  primarily on a local and  regional  basis in southern  Ontario,  it
currently  maintains  accounts with customers on a national  Canadian basis. The
Company serves  national  accounts in part through  informal  arrangements  with
independent  distributors of Nortel products in other Canadian cities.  Pursuant
to these arrangements,  the Company may refer national customers'  servicing and
other  needs to  out-of-area  distributors  in return  for a referral  fee.  The
Company monitors the quality of service provided by such other distributors.

     The  Company   believes  that  providing   service   exceeding   customers'
expectations  is an important  element of its ability to compete  effectively in
the  communications  market.  The Company  maintains a highly  trained  force of
service technicians and customer support representatives who provide on-site and
remote  service  and  support.  The Company  coordinates  its  customer  service
response  through a  centralized  service  dispatch  center in its head  office.
Overall,  the  Company has  approximately  18  employees  devoted  primarily  to
providing customer service.

     The Company sells across many industry  segments,  including banks,  retail
stores and restaurant  chains. No single customer  accounted for more than 5% of
the  Company's  total  revenue for fiscal 1998 and for the 9 months period ended
September 30, 1999.

                                       15

<PAGE>

     In 1999 in an effort to improve customer  loyalty,  the Company  introduced
the  "Telefficiency  Customer  Alliance  Program" ("TCAP") pursuant to which the
Company  agreed to install and maintain a Remote  Access  Device  ("RAD") on its
customers  telecommunications  systems, and provide the following services at no
charge (provided the customer is under a warranty or service contract):

o    Remote diagnostics performed by Telefficiency's staff
o    Regular, scheduled back up of customers' system programming
o    Complete programming changes, done remotely
o    Printed reports of system status faxed to the Customer
o    Secure,  off-site  storage of customers'  system back up ensuring  disaster
     recovery
o    On-line trouble shooting and programming changes by the Company's staff
o    Faster on-line services

     TCAP is available for a one time registration fee of $210.00 payable at the
time of original sale for new customers or with Maintenance  Agreement  renewals
for new and existing customers.

     To qualify for the  program,  the  customer  must have a valid  maintenance
agreement or be covered by an original warranty.

     In  addition  to  ensuring  greater  customer  loyalty,   the  program  has
additional benefits for the Company as follows:

o    Reduction in the number of visits to customer sites when not required
o    Ability to troubleshoot the problem before dispatch
o    Verification of equipment compatibility
o    Allowance for larger system support

H.   Suppliers; Relationship with Nortel

     Nortel is the Company's  principal  supplier.  The Company  estimates  that
approximately  90% of its new  products  sold in 1998 and for the 9 month period
ended September 30, 1999,  were  manufactured  by Nortel.  Products  supplied by
Nortel include Key systems, PBX systems, call centers, voice messaging products,
wiring and  interactive  voice  response  products,  routers,  hubs and  instant
internet  access   interface  units.  In  addition,   the  Company   distributes
complementary  communications  products  manufactured by Cintech  Telemanagement
Systems,  Inc.,  Bogen,  Inc.  and a variety  of small  companies.  The  Company
regularly monitors new developments and products in the business and residential
telecommunications market in order to expand its product lines consistently with
its  strategy of  providing  integrated  modular  "single  source"  solutions to
customers' telecommunications needs.

     Nortel  is a  global  manufacturer  of  telecommunications  equipment.  Its
business  consists of the  research  and the design,  development,  manufacture,
marketing,  sale,  financing,  installation  and  servicing  of  central  office
switching  equipment,  multimedia  communication  systems  equipment  (including
business and residential systems),  transmission equipment, wireless systems and
cable and other products and services.

                                       16

<PAGE>

     Nortel manufactures and markets  integrated,  modular key and PBX switching
systems,  related  products,  telephone  units and  related  software  and other
products.

     Telefficiency  purchases  products  from  Nortel on the  basis of  purchase
orders  rather  than  a  long-term  supply  agreement  or  similar  arrangement.
Telefficiency  has a nonexclusive  right to distribute a broad range of Nortel's
business  and  residential  telecommunications  products  on  a  national  basis
throughout  Canada.  Such  right  was  not  granted  for a term  of  years  and,
accordingly,  can be terminated by Nortel or the Company at any time, subject to
applicable Canadian laws governing distribution arrangements.

I.   Backlog

     The Company's backlog typically does not exceed US$350,000 and is generally
filled within 30 days.  The Company  maintains an inventory of products that are
used in connection  with its servicing  activities  and typically  places orders
with its  suppliers  only upon  receipt  of firm  orders for  products  from its
customers.  The Company's  suppliers  typically fill the Company's orders within
three days,  and the Company  ordinarily  delivers  the product to the  customer
within an additional ten-day period.

J.   Competition

     The Company competes within the business  telecommunications segment of the
telecommunications  industry.  This market segment is intensely  competitive and
rapidly changing.  Numerous companies  throughout the world manufacture and sell
business telecommunications  products.  Manufacturers distributing such products
in Canada  currently  include  Nortel,  Nitsuko,  Toshiba  Canada,  Mitel,  NEC,
Panasonic and Lucent (AT&T) to name a few.

     Competition among interconnect companies, such as the Company, currently is
localized and intense.  Although interconnect companies in Canada have tended to
be small companies doing business principally within local and regional markets,
many of these companies are larger and better financed than the Company.

     The Company believes that regional telephone  companies,  manufacturers and
interconnect  companies  compete  for the sale and  servicing  of  business  and
residential  telecommunications  products  on  the  basis  of  product  quality,
availability,  price, warranty,  service and support. The ability of the Company
to compete  successfully  depends on a number of factors both within and outside
its control,  including the quality, price and availability of, and the warranty
for, Nortel  products;  the continuance of the Company's  national  distribution
rights for Nortel products;  the quality and promptness of the Company's service
and  support  functions;  the entry of new  competitors  into the market for the
manufacture of business telecommunications products or the sale and servicing of
such products;  and the business  strategies  adopted by the  telecommunications
operating  companies and manufacturers of business  telecommunications  products
with respect to the sale and servicing of such products.  In addition,  although
United States  manufacturers  and  distributors  of business  telecommunications
products  historically  have not played a major role in the Canadian market,  if
such  manufacturers  and distributors  were to aggressively  seek to establish a
greater share of the Canadian market,  the Company's  business operating results
and financial condition could be materially and adversely affected.

                                       17

<PAGE>

K.   Government Regulation

     The Canadian  Radio-Television and  Telecommunications  Commission ("CRTC")
has promulgated  regulations  setting  installation and equipment  standards for
telecommunications  products of the type marketed by the Company in Canada,  and
requiring that all such products be registered with, and meet standards  adopted
by, the CRTC.  The Company's  products are designed by  manufacturers  to comply
with these  requirements and registered by such manufacturers with the CRTC. The
CRTC   also   requires   that   all   regional   telephone   companies   provide
nondiscriminatory interconnection for such products with local exchange services
in order to promote the competitive provision of such products. In addition, the
regional telephone  companies must offer local exchange services on an unbundled
basis from such products,  again to promote the  competitive  provision of these
products.

L.   Newly Formed C.L.E.C. (Competitive Local Exchange Carrier) Division

     Regulatory  changes in Canada  now allow  telecommunications  companies  to
compete  against the existing  telephone  line  supplier.  Up until this change,
customers have had to purchase  their  telephone  numbers  (lines) from only one
supplier, the incumbent telephone company ("I.L.E.C."). The term C.L.E.C. stands
for Competitive Local Exchange Carriers.

     This  deregulation  now allows the Company to offer it's  existing  and new
customers  a  one-stop  solution  for  all  their  telecommunication  needs  for
hardware, software and monthly billings of their telephone lines and services.

     During the fall of 1999,  the Company  announced  that it was launching new
C.L.E.C.  communications  services in early 2000.  These new services  allow the
Company to be a "Virtual" C.L.E.C.  A "Virtual" C.L.E.C.  is a reseller of voice
and data network services that it leases from a C.L.E.C. or I.L.E.C.

     The incumbent supplier (Bell Canada) largely provides local line service to
the  Company's  customers.  The Company  believes it has an  advantage  over the
incumbent  supplier because it's customers are already dealing with it for their
telephone  systems,  service  and  communications  solutions.  Accordingly,  the
Company  believes that it will be able to provide voice and data services to its
customers and a true "One Stop Shop" to its current customer base.

ITEM 2.  MANAGEMENTS' DISCUSSION AND ANALYSIS OR PLAN OF OPERATION

     The  Company,  through  its  subsidiary,  Telefficiency,  which is based in
Ontario,  Canada  engages in the sale,  installation  and  servicing of business
telecommunications products, services and software in Canada.

     The Company was  incorporated  under the laws of Delaware on April 29, 1998
for the purpose of  effecting,  on a tax deferred  basis,  a  reorganization  of
Telefficiency,  a corporation  organized and existing under the laws of Ontario,
Canada,  pursuant to which (i) the shareholders of Telefficiency  received a pro
rata voting  interest in the  Company and (ii) the Company  acquired  all of the
issued and outstanding voting securities of Telefficiency.

                                       18

<PAGE>

     Telefficiency was incorporated and entered the  communications  business in
1992.

     The Company  believes that the following  trends  contribute to a favorable
market  outlook  for  the  business  telecommunications  industry.  There  is  a
continuing  market for telephone  systems as businesses  continue to upgrade and
replace such systems. In addition, a variety of new communications  technologies
have emerged in the last few years that enhance the  capabilities of traditional
telephone  systems  and  will  continue  to do so.  The  Company  believes  that
distributors like the Company,  that have access to products that integrate such
technological  advances  will  benefit  from the growth of existing and emerging
communications markets.

     Moreover,  the Company  believes  that demand for  services  related to the
integration  of data and  voice  networks  will  increase  and as these  markets
converge, companies, such as Telefficiency,  which have expertise and capability
to  perform  these  services  will  have a  significant  competitive  advantage.
Finally,  as the  management  of  communications  systems  becomes more complex,
businesses  increasingly  turn to vendors  such as the Company  that are able to
provide complete communications solutions and a single point of contact.

     A  combination  of these  trends  should  have a  favorable  impact  on the
Company's revenues from continuing operations.

     The Company  estimates that  approximately  90% of its new products sold in
1998 and for the 9 month period ended  September 30, 1999 were  manufactured  by
Nortel.  Indeed,  Nortel  is  the  Company's  principal  supplier.  The  Company
purchases  products  from Nortel on the basis of purchase  orders  rather then a
long-term  supply  agreement  or  similar   arrangement.   Telefficiency  has  a
nonexclusive  right to distribute a broad range of Nortel's products  throughout
Canada,  other than British Columbia.  However,  such right may be terminated by
Nortel or the  Company at any time.  A  termination  of the right to  distribute
Nortel  products  or  any  other  adverse  changes  in  the  Company's  business
relationship  with Nortel would have a material  adverse impact on the Company's
business, operating results and financial condition.

     The Company has formulated a growth strategy designed to make the Company a
premier provider of integrated business telecommunications products and services
in Canada and the United States.  This growth  strategy is based on the creation
and  maintenance  of a  nationwide  network  of  sales,  service  and  warehouse
facilities;  access  to  Nortel's  full  line of  modular,  integrated  business
telecommunications   products  as  well  as  complimentary   products  of  other
manufacturers;  and the  leveraging of its existing  customer base to capture an
increasing portion of each customer's telecommunications needs.

     To  implement  its  strategy,  the Company must  attract,  train and retain
additional personnel with specialized  expertise necessary to market and service
such products and services and to manage the Company's administrative, operating
and software  requirements.  In addition, the Company will rely in part upon the
acquisition of established  distributors  to implement its planned  expansion of
sales, service and warehouse  facilities.  The successful  implementation of the
Company's  strategy also depends to a substantial degree on market acceptance of
Nortel  products  and the absence of adverse  developments  with  respect to the
Company's national  distribution  rights for Nortel products.  To the extent the
Company is unable to attract, train and retain necessary personnel or to acquire
and  integrate  existing  distributors  on  acceptable  terms,  or  there  is  a
disruption of adverse  change in the Company's  relationship  with Nortel or the
market acceptance of its products, the

                                       19

<PAGE>

Company's   business,   operating  results  and  financial  condition  could  be
materially and adversely affected.

Basis of Presentation

     The following  discussion is based on the  Company's  consolidated  audited
financial  statements  for the years  ended  December  31, 1998 and 1997 and the
unaudited  financial  statements  for the periods  ended  September 30, 1999 and
1998.  This  discussion  is  qualified  in its  entirety  by  reference  to such
financial  statements.   The  audited  financial  statements  were  prepared  in
accordance with the US GAAP.

Results of operations - Nine Months Ended September 30, 1999 and 1998

     For the nine months ended September 30, 1999, the Company had a net loss of
$251,008  as  compared to a net loss of  $1,027,299  for the nine  months  ended
September  30,  1998.  The  substantial  decrease in net loss for the nine month
period in 1999 is due to  management  and staff  changes in early 1999 to reduce
expenses.  In addition,  in the same period in 1998 there was a one time expense
of $165,000 that can be directly accountable for cost in additional professional
fees,  salaries and expenses  incurred in  connection  with the  preparation  of
financial  statements  and  documentation  required  as a  precondition  to  the
Company's qualification on the NASD.OTC on August 17, 1998.

     Total  revenue  for the nine month  period  ended  September  30,  1999 was
$8,467,409.  During this period the Company was able to increase business by 39%
or $2,358,700  over the same period in 1998. This increase is largely due to the
Company's  ability in 1999 to focus on the day to day  business  versus the time
and energy that was expended by the Company in 1998 in the  preparation  for its
qualification on the NASD.OTC on August 17, 1998.

     Operating  expenses in the nine month period ended  September 30, 1999 were
$3,790,354  reflecting an increase of $1,210,893 or 47%, from  $2,579,461 in the
same period in 1998.  This  increase is a direct  result of the 39%  increase in
sales in this period and the  additional  cost incurred in  connection  with the
changes in staff and management in early 1999.

     The Company's  decision to focus on higher margin business in 1999 resulted
in a gross  profit of 42% for the nine month period  ended  September  30, 1998.
This  substantial  increase of an additional 17% over the same nine month period
in 1998  evidences  the fact that  focus on  complete  solutions  for  customers
provides the Company with better margins.

     For the nine months ended  September  30, 1999,  the Company had a negative
cash flow from  operating  activities  of $676,433,  compared to a negative cash
flow of  $2,207,873  for the same nine month period in 1998.  The negative  cash
flow in  1998  is  primarily  attributable  to the net use of cash in  operating
activities.  Investment  activities and financing activities resulted in the net
proceeds  of cash of  $492,612  in this nine  month  period in 1999.  Investment
activities  and financing  activities in 1998 resulted in a net proceeds of cash
of $2,139,316 for the same nine month period.

     A  significant  proportion  of the  Company's  cash  flow  requirement  for
operating activities arises from inventory, accounts receivable as well as for a
reduction of $181,179 in our payables and accrued liabilities in this nine month
period ended September 30, 1999. The Company typically  requires payment for new
products in cash upon delivery or within 30 days. Payment

                                       20

<PAGE>

terms tend to be given by the Company in connection with sales of larger systems
and sales to national  accounts or larger  companies.  Other sales are typically
made against cash.

     Accounts  receivable  were reduced by 26% or $269,267  from  $1,049,241  at
September 30, 1998 to $779,974 at September 30, 1999.  The reduction in accounts
receivable  is  largely   attributable  to  management  and  staff  focusing  on
collections of aged accounts to provide the Company with better cash flow.

     The Company met its cash needs in the nine month  period  ending  September
30,1999 through  borrowings  under a $480,000 line of credit with the Royal Bank
of Canada  (the  "Bank Line of  Credit")  and a  $500,000  promissory  note (the
"Note").  The Bank Line of Credit  provides  for demand  loans and is secured by
substantially all of the Company's assets. Interest on borrowings is at the rate
of 8.5% per annum.  The  Company  can borrow  against the Bank Line of Credit if
needed,  assuming there is no breach of the covenants (which include requirement
for minimum working  capital and net worth and limit  management  salaries,  and
require that the aggregate  principal  amount  outstanding at any time under the
credit agreement not exceed the "borrowing base" which is based on inventory and
receivables) set forth in the credit agreement.  The Company has been in default
with the net worth covenant as at December 31, 1998. However,  the Royal Bank of
Canada has not  declared  an event of  default  under the Bank Line of Credit or
required outstanding loans to be repaid.

     On September 9, 1999,  the Company  borrowed  $500,000 from Mr. Leo Maa, an
unaffiliated  third  party.  This  loan was  reflected  by the Note  which  bore
interest  at 10% per  annum  calculated  quarterly.  The  Note  was due upon the
receipt of funds by the Company in connection  with an equity or debt financing.
On February 14, 2000, the Company paid back the outstanding principal balance on
the Note.  The  Company  intends to pay the accrued  unpaid  interest in full by
February 25, 2000.

Results of operations - Years Ended December 31, 1998 and 1997

     For the  year  ended  December  31,  1998,  the  Company  had a net loss of
$1,369,735 as compared to a net loss of $976,482 for the year ended December 31,
1997.  The  increase in net loss for 1998 is due to the  increased  expenses and
additional  cost in effecting a change of domicile  from Ontario to Delaware.  A
one time expense of $165,000 can be directly  accountable for cost in additional
professional  fees,  salaries  and  expenses  incurred  in  connection  with the
preparation of financial statements and documentation required as a precondition
to the Company's qualification on the NASD.OTC on August 17, 1998. An additional
loss of $96,658 was  attributable  to a write off of bad debts.  Both Michael R.
Brunet, the Company's  President and CEO, and William R. Clubine,  the Company's
Chief  Development  Officer  and  Secretary,  started in 1998 taking a salary of
$140,000 compared to not taking any remuneration for both 1997 and 1996.

     Total revenue for 1998 was $8,144,945.  The Company's decision to eliminate
low margin  business in 1998  resulted in a decrease of  $8,420,077 or 51%, from
$16,565,022 in 1997. However this decision resulted in a substantial increase of
gross profit of $2,069,549 or 25.4% of sales for 1998 compared to 14.1% in 1997.
The Company  decided to focus on higher margin  business and offer more complete
solutions to our customers.

     Operating  expenses  in 1998 were  $3,439,284  reflecting  an  increase  of
$123,532 or 3.7%, from $3,315,752 in 1997.

                                       21

<PAGE>

     For the year ended  December 31, 1998 the Company had a negative  cash flow
from  operating  activities of  $2,118,215,  compared to a positive cash flow of
$306,124 in 1997.  The negative cash flow in 1998 is primarily  attributable  to
the net use of cash in operating activities. Investment activities and financing
activities  resulted in the net proceeds of cash of  $2,036,565 in 1998 compared
to a negative amount of $422,905 in 1997.

     A  significant  proportion  of the  Company's  cash  flow  requirement  for
operating activities arise from inventory,  accounts receivable as well as for a
reduction  of $644,403 in our  payables  and accrued  liabilities  in 1998.  The
Company  typically  requires  payment for new products in cash upon  delivery or
within 30 days. Payment terms tend to be given by the Company in connection with
sales of larger  systems  and sales to national  accounts  or larger  companies.
Other sales are  typically  made  against  cash.  Of the  Company's  $996,395 of
accounts  receivable as at December 31, 1998,  $523,016 (or 52.5 %) were aged 30
days or less from the date of invoice,  $244,114 (or 24.5%) were aged between 31
and 60 days,  $159,811  (or 16.0%) were aged  between 61 and 90 days and $69,454
(or 7.0%) were aged 91 days or more.

     Accounts receivable  increased by 23% from $809,791 at December 31, 1997 to
$996,395  at  December  31,  1998.  The  increase  in  accounts   receivable  is
attributable to increased sales to major accounts and larger systems sold, which
typically involve 30 day payment terms.

     The  Company met its cash needs in 1998 and 1997  through  the  issuance of
capital stock and warrants and advances from related companies.

Inflation; Seasonally

     The Company  does not believe  inflation  has a  significant  impact on its
results of operations,  nor are its sales from operations materially affected by
seasons, with the exception of July and August with more decision-makers  taking
vacation  during  this time.  However,  as the  Company  increases  its  service
contract  revenues  and adds  revenue  from  C.L.E.C.  services,  any changes of
operations during these months should be reduced.

Liquidity and Capital Resources

     To date, the Company has met its cash needs from:

     o    the Bank Line of Credit
     o    the Note
     o    the issuance of capital stock and warrants
     o    advances from related companies.

     In  February  2000,  the Company  completed  its  offering of an  aggregate
principal amount of $1,800,000 of 13% Debentures due December 31, 2002.

     The Company believes the  implementation of its growth strategy will result
in greater working capital needs. The Company expects that such needs will arise
as a result of  increased  sales,  giving  risk to  proportionate  increases  in
accounts  receivable,  and in  connection  with the  training  of new  sales and
marketing  personnel.  In addition,  the Company  expects that the amount of its
account

                                       22

<PAGE>

receivable  as  a  percentage  of  its  total  revenues  will  increase  if,  as
anticipated,  the Company increases the proportion of its sales  attributable to
larger telecommunication systems and national accounts.

     At January 31, 2000, the Company did not have any material  commitments for
capital expenditures.  The Company currently anticipates that its available cash
resources  and  credit  facilities,  will be  sufficient  to meet its  presently
anticipated  working capital and capital  expenditure  requirements for at least
the next 12 months,  including  the payment of over  $200,000 in interest due in
2001.

ITEM 3. DESCRIPTION OF PROPERTY

     The Company's facilities are comprised of the facilities of its subsidiary,
Telefficiency.  The Company maintains its headquarters at the central offices of
Telefficiency  located at 5155 Spectrum Way, Building 30, Mississauga,  Ontario,
Canada L4W 5A1. The Mississauga  premises consist of approximately  9,400 square
feet of space used for offices and the warehousing of electronics.  The premises
are leased  through  June 30,  2000 at a monthly  rental of $5,767.  The Company
believes  that it will be able to either renew the lease or find other  suitable
space in the same general area.

     Telefficiency  leases an additional office on a month to month basis at 277
Manitou Drive, Unit E, Kitchener, Ontario, Canada N2C 1L4. Monthly rent is $748.

ITEM 4. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

     The following table sets forth certain information regarding the beneficial
ownership  of the  Company's  Common  Stock as of January  31,  2000 by (i) each
person who is known by the Company to own  beneficially  more than five  percent
(5%)  of the  Company's  outstanding  Class A  Common  Stock;  (ii)  each of the
Company's  directors and  officers;  and (iii) all directors and officers of the
Company as a group. As at January 31, 2000 there were 9,460,000  shares of Class
A  Common  Stock  and  5,500,000  shares  of  Class B Common  Stock  issued  and
outstanding.

                                       23

<PAGE>

Class A Voting Stock

<TABLE>
<CAPTION>
                                                                               Approximate
 Name and Address                             Amount of                       Percentage of
 of Beneficial Owner                   Beneficial Ownership(1)           Total Voting Securities
 -------------------                   --------------------              -----------------------
<S>                <C>                      <C>                                  <C>
 Deborah-Ann Brunet(2)                      2,775,615(2)                         18.25%
 1328 Deerwood Trail
 Oakville, Ontario
 L4G 2H4 Canada

 Luana M. Clubine(3)                        2,523,054(3)                         16.59%
 37 Jolana Court
 Woodbridge, Ontario
 L4H 3B7 Canada

 Global Asset Products AG(4)                  500,000                             3.34%(4)
 Bahnhofstrasse 69
 8001 Zurich, Switzerland

 Officers and Directors
 ----------------------

 Michael R. Brunet(5)                       2,775,615(5)                         18.25%
 1328 Deerwood Trail
 Oakville, Ontario
 L4G 2H4 Canada

 William R. Clubine(6)                      2,523,054(6)                         16.59%
 37 Jolana Court
 Woodbridge, Ontario
 L4H 3B7 Canada

 Officers and Directors as a group          5,298,669(7)                         34.27%
 (2 people)
</TABLE>

(1)  Unless indicated  otherwise,  each beneficial owner has direct ownership of
     the shares indicated.  All shares of Class B Common Stock are exchangeable,
     at the  option  of the  holder,  to Class A  Common  Stock on a one for one
     basis.

(2)  Deborah-Ann Brunet is the wife of Michael Brunet. Includes 1,262,808 shares
     of Class B Common Stock owned by Michael Brunet and 250,000 shares of Class
     A Common  Stock  which can be  purchased  by Mr.  Brunet  upon  exercise of
     options.

(3)  Luana M. Clubine is the wife of William Clubine.  Includes 1,136,528 shares
     of Class B Common Stock owned by Mr. William  Clubine and 250,000 shares of
     Class A Common Stock which can be purchased by Mr. Clubine upon exercise of
     options.

(4)  Global  Asset  Products AG is a privately  held  company,  unrelated to the
     Company  or  any  of  its  officers  and  directors  or  their   respective
     affiliates.  The principal  owner of Global Asset Products

                                       24

<PAGE>

     AG is  Mr.  Gilles  Koch.  Global  Asset  Products  AG  owns  5.29%  of the
     outstanding shares of Class A Common Stock.  However, the shares of Class A
     Common Stock owned by Global Asset Products AG constitute only 3.34% of the
     total outstanding voting securities.

(5)  Includes 1,262,807 shares of Class B Common Stock owned by Mrs. Deborah-Ann
     Brunet,  Mr. Brunet's wife and 250,000 shares of Class A Common Stock which
     can be purchased by Mr. Brunet upon exercise of options.

(6)  Includes  1,136,526  shares  of Class B Common  Stock  owned by Mrs.  Luana
     Clubine,  Mr.  Clubine's  wife,  and 250,000 shares of Class A Common Stock
     that can be purchased by Mr. Clubine upon exercise of options.

(7)  Includes  1,262,808 shares of Class B Common Stock owned by Michael Brunet,
     250,000  shares of Class A Common  Stock which can be  purchased by each of
     Messrs.  Brunet and Clubine upon exercise of options,  1,136,528  shares of
     Class B Common  Stock owned by Mr.  William  Clubine,  1,262,807  Shares of
     Class B Common Stock owned by Mrs. Deborah-Ann Brunet, Mr. Brunet wife, and
     1,136,526  shares of Class B Common  Stock owned by Luana M.  Clubine,  Mr.
     Clubine's wife.

ITEM 5. DIRECTORS, EXECUTIVE OFFICERS, PROMOTERS AND CONTROL PERSONS

     The following  persons are the  directors,  executive  officers  and/or key
employees of the Company:

Name                   Age         Position
- ----                   ---         --------

Michael R. Brunet       44         President,   Chief  Executive  Officer,   and
                                   Director since May 12, 1998

William R. Clubine      45         Chief  Development  Officer,  Secretary,  and
                                   Director since May 12, 1998

     All directors and officers of the Company are elected annually to serve for
one year or until their successors are duly elected and qualified.

     Management's business experience during the past five years is as follows:

Michael R. Brunet, President, Chief Executive Officer and Director

     Michael R. Burnet is a co-founder of Telefficiency Corporation and has been
President and Chief Executive  Officer since its  incorporation in October 1992.
Mr. Brunet is responsible for the overall  profitability of Marketing and Sales.
Mr. Brunet has over 23 years experience in the telecommunications  industry both
nationally and  internationally.  He has  successfully  established and operated
companies in telecommunications, construction and insurance.

William R. Clubine, Chief Development Officer, Secretary and Director

     William R. Clubine is a co-founder  of  Telefficiency  Corporation  and has
been Chief Financial  Officer since its  incorporation in October 1992 until May
1998. Mr. Clubine has been

                                       25

<PAGE>

Chief  Development  Officer since May 1998. As such, he is  responsible  for the
development  through  acquisitions  of  interconnect  companies and continues to
raise money for  Telefficiency's  growth and expansion.  He has  established and
operated an independent  telecommunications company and has extensive experience
in the investment field.

     During the past five years no  director,  executive  officer,  promoter  or
control person of the Company:

     (1) was the  subject of any  bankruptcy  petition  filed by or against  any
business of which such person was a general partner or executive  officer either
at the time of the bankruptcy or within two years prior to that time;

     (2) was  convicted  in a  criminal  proceeding  or is  subject to a pending
criminal proceeding (excluding traffic violations and other minor offenses);

     (3) was  subject  to any  order,  judgment,  or  decree,  not  subsequently
reversed,  suspended  or  vacated,  of  any  court  of  competent  jurisdiction,
permanently or temporarily enjoining,  barring, suspending or otherwise limiting
his involvement in any type of business, securities or banking activities; and

     (4) was found by a court of competent jurisdiction (in a civil action), the
Commission  or the  Commodity  Futures  Trading  Commission  to have  violated a
federal or state securities or commodities law.

ITEM 6. EXECUTIVE COMPENSATION

     General

     The following table sets forth  information  concerning the compensation of
the named executive  officers for each of the registrant's  last three completed
fiscal year:

<TABLE>
<CAPTION>
====================================================================================================================================
                                           Annual Compensation                             Long-Term Compensation
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                     Awards                       Payouts
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                          Restricted     Securities
   Name and Principal                                     Other Annual       Stock       Underlying       LTIP        All other
        Position          Year     Salary     Bonuses     Compensation     Award(s)     Options/SARs     Payouts     Compensation
          (a)              (b)     ($)(c)     ($)(d)         ($)(e)         ($)(f)         (=)(g)        ($)(h)         ($)(i)
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                       <C>    <C>            <C>           <C>                         <C>              <C>           <C>
Michael R. Brunet         1999   140,000         -             -                          250,000           -             -
CEO, President and        1998   140,000         -             -                                            -             -
Director                  1997       0           -             -                                            -             -
- ------------------------------------------------------------------------------------------------------------------------------------
William R. Clubine        1999   140,000         -             -                          250,000           -             -
Chief Development         1998   140,000         -             -                                            -             -
Officer, Secretary and    1997       0           -             -                                            -             -
Director
====================================================================================================================================
</TABLE>

                                       26

<PAGE>

Options/SAR Grants Table

         The following table sets forth information concerning individual grants
of stock  options  (whether  or not in tandem  with  stock  appreciation  rights
("SARs")),  and freestanding  SARs made during the last completed fiscal year to
each of the named executive officers;

<TABLE>
<CAPTION>
=============================================================================================================================
                                          OPTION/SAR GRANTS IN CURRENT FISCAL YEAR
                                                    (Individual Grants)
- -----------------------------------------------------------------------------------------------------------------------------
                                                                               Number of Securities
                                                                              Underlying Unexercised   Value of Unexercised
                                                                                 Options/SARs at           In-The-Money
                                                                              FY-End($) Exercisable/      Options/SARs At
                                                                                  Unexercisable        9/30/99 Exercisable/
                                                                                       (d)                 Unexercisable
                                Shares Acquired On                                                              (e)
      Name                           Exercise            Value Realized
       (a)                            (#)(b)                 ($)(c)
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                     <C>                   <C>                    <C>                      <C>
Michael R. Brunet                       N/A                    N/A                   250,000(1)               $416,250
- -----------------------------------------------------------------------------------------------------------------------------
William R. Clubine                      N/A                    N/A                   250,000(1)               $416,250
- -----------------------------------------------------------------------------------------------------------------------------
All other employees(2)                  N/A                    N/A                 1,318,000(3)             $2,006,860
- -----------------------------------------------------------------------------------------------------------------------------
Consultants(4)                          N/A                    N/A                   125,000(5)               $121,875
=============================================================================================================================
</TABLE>

(1)  Granted on  October  21,  1999.  Exercise  price is $.21 per share.  Option
     expires subject to earlier termination on October 21, 2004.

(2)  All  grants  of  options  to  employees  were  pursuant  to Rule 701 of the
     Securities Act.

(3)  Includes:  (a) 497,000 options granted on November 9, 1999 with an exercise
     price of $0.37 and an expiration date, subject to earlier  termination,  of
     January 1, 2002;  (b) 100,000  options  granted on October 15, 1999 with an
     exercise  price  of  $0.15  and an  expiration  date,  subject  to  earlier
     termination,  of October 15, 2000; (c) 200,000  options granted on June 30,
     1999 with an exercise  price of $0.05 and an  expiration  date,  subject to
     earlier termination,  of June 30, 2001; (d) 300,000 options granted on June
     17,  1999  vesting on July 1, 1999 with an  exercise  price of $0.05 and an
     expiration date, subject to earlier  termination,  of July 1, 2004; and (e)
     221,000  options  granted on June 17, 1999 vesting on January 31, 2000 with
     an  exercise  price of $0.50 and an  expiration  date,  subject  to earlier
     termination of January 31, 2005.

(4)  Three  consultants  were  granted  options  in  consideration  of  services
     rendered to the Company in connection  with the  development of an in-house
     public relations group.  Upon the exercise of such options,  the underlying
     securities will be restricted.

(5)  Includes:  (a) 75,000  options  granted on January 1, 2000 with an exercise
     price of $1.00 and an expiration date, subject to earlier  termination,  of
     December 31, 2000; and (b) 50,000  options  granted on January 1, 2000 with
     an  exercise  price of $0.75 and an  expiration  date,  subject  to earlier
     termination, of December 31, 2000.

     The Company's  directors are not compensated for their services provided as
directors  of the  Company.  There  are no  arrangements  pursuant  to which any
director  has been or is  currently  compensated  for any service  provided as a
director.   In  addition,   directors   and/or  officers  will  receive  expense
reimbursement for expenses reasonably incurred on behalf of the Company.

                                       27

<PAGE>

ITEM 7. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

     The Company was organized  under the laws of Delaware on April 29, 1998 for
the  purpose  of  effecting  on  a  tax  deferred  basis,  a  reorganization  of
Telefficiency.

     Pursuant to the Plan of Reorganization  and Share Purchase  Agreement dated
May 11, 1998  between the Company and  Telefficiency,  (1) each  shareholder  of
Telefficiency  (including Messrs. Brunet and Clubine and their spouses) received
Class B Common Stock  representing a pro rata voting interest in the Company and
(2) the Company acquired all of the issued and outstanding  voting securities of
Telefficiency.

     Other than the foregoing transaction,  there has been no transaction during
the last two years, or proposed transactions, to which the Company is or will be
a party in which any of its officers,  directors,  principal stockholders or any
family  member of such  person  had or will have a direct or  indirect  material
interest.

ITEM 8. DESCRIPTION OF SECURITIES

Preferred Stock

     The Company is authorized to issue 5,000,000  shares of Preferred Stock, of
which  none were  issued  and  outstanding  as of the date of this  Registration
Statement.  The Company's  Board of Directors has not  designated  any series of
Preferred  Stock to date.  However,  shares of Preferred Stock of any one series
shall be of equal rank and identical in all respects.

     As such,  the  holders  of equally  ranking  series of  Preferred  Stock in
preference  to the holders of the Class A and B Common  Stock and the holders of
any junior  ranking  series of  Preferred  Stock;  (i) will have equal rights to
dividends from funds legally available  therefor,  when, and if, declared by the
Board of Directors of the Company; (ii) upon liquidation, dissolution or winding
up of the affairs of the  Company,  will be entitled to share  ratably in all of
the assets of the  Company  available  for  distribution  to the holders of such
equally  ranking series of Preferred Stock to receive the amount per share fixed
by the Board of Directors  when  creating the series of which these shares are a
part; and (iii) do not have preemptive, subscription or conversion rights.

     The holders of Preferred  Stock will have no voting power or voting  rights
with respect to any matter  whatsoever,  except as may  otherwise by required by
law or as may be set forth by the Board of Directors when creating the series of
which such shares are a part.

Common Stock

     The Company is  authorized  to issue  115,000,000  shares of Class A Common
Stock and 30,000,000  shares of Class B Common Stock, of which 9,460,000  shares
of Class A Common Stock and 5,500,000 shares of Class B Common Stock were issued
and outstanding as of the date of this Registration Statement.  Each outstanding
share of Class A or Class B Common Stock entitles the holder to one vote, either
in person or by  proxy,  on all  matters  that may be voted  upon by the  owners
thereof at meetings of the stockholders.

                                       28

<PAGE>

     After the requirements with respect to preferential  dividends,  if any, on
any series of Preferred Stock shall have been met, the holders of Class A Common
Stock  shall  have  equal  rights to  dividends  from  funds  legally  available
therefor,  when, and if,  declared by the Board of Directors of the Company.  In
the event a dividend  payable in Class A Common  Stock is  declared on shares of
Class A Common  Stock,  holders of Class B Common  Stock  shall be  entitled  to
receive a like proportionate dividend payable in shares of Class B Common Stock.
Similarly,  in the event a dividend payable in shares of Class B Common Stock is
declared  on shares of Class B Common  Stock,  holders  of Class A Common  Stock
shall be entitled to receive a like proportionate  dividend payable in shares of
Class A Common Stock.

     In the event of  liquidation,  dissolution  or winding up of the affairs of
the Company,  subject to prior repayment of (1) the payments required in respect
of Preferred Stock and (2) the capital of the Class A Common Stock,  the holders
of the Class B Common Stock shall be entitled to receive  ratably out of the net
assets of the  Company,  no more  than the par  value per share of such  Class B
Common Stock.

     Each share of Class B Common  Stock shall be subject to  redemption  by the
Company,  at the  discretion  of the Board of  Directors  for cash,  property or
rights  provided  that at the time of such  redemption,  the Company  shall have
issued and outstanding shares of its Class A Common Stock.

     No combination,  reclassification,  subdivision,  split or any other change
with  respect to shares of Class A Common  Stock or Class B Common  Stock or the
capitalization of the Company or any other action or transaction may be effected
which will change the relative  voting rights  between  shares of Class B Common
Stock  and  Class A Common  Stock,  unless  all  adjustments  are made as may be
necessary to preserve to holders of the shares of Class A Common Stock and Class
B Common Stock those rights and privileges which are substantially proportionate
to the rights and  privileges  of such  shares  existing  prior to said event or
events.

     Each share of Class B Common Stock is exchangeable  into one Class A Common
Stock upon the  transfer to the  Company of such shares of Class B Common  Stock
together with (i) one Class A Exchangeable  Share of  Telefficiency  or (ii) two
Class  B  Exchangeable  Shares  of  Telefficiency  as  pursuant  to the  Plan of
Reorganization   and  Share   Purchase   Agreement   between   the  Company  and
Telefficiency.

     The holders of shares of Common Stock of the Company do not have cumulative
voting rights, which means that the holders of more than 50% of such outstanding
shares,  voting for the election of  directors,  can elect all  directors of the
Company if they so choose  and,  in such  event,  the  holders of the  remaining
shares  will not be able to elect any of the  Company's  directors.  The present
officers and directors of the Company own  approximately  36% of the outstanding
shares of the Company.

                                       29

<PAGE>

                                     PART II

ITEM 1. MARKET PRICE OF DIVIDENDS ON THE REGISTRANT'S  COMMON EQUITY AND RELATED
        STOCKHOLDER MATTERS.

     The Class A Common Stock of the Company has been quoted on the OTC BB since
August 17, 1998. The following  table sets forth high and low bid prices for the
Class A Common Stock for the calendar quarters  indicated as reported by the OTC
BB from  September 30, 1998 through  December 31, 1999.  These prices  represent
quotations  between  dealers without  adjustment for retail markup,  markdown or
commission and may not represent actual transactions.

================================================================================
Quarter Ending:               High               Low           Volume
- --------------------------------------------------------------------------------
December 31, 1999             $1.34             $.375        8,538,400
- --------------------------------------------------------------------------------
September 30, 1999              .75               .25        6,530,100
- --------------------------------------------------------------------------------
June 30, 1999                   .88               .22        2,110,600
- --------------------------------------------------------------------------------
March 31, 1999                 1.28               .31        2,521,300
- --------------------------------------------------------------------------------
December 31, 1998              4.38              1.19        2,163,300
- --------------------------------------------------------------------------------
September 30, 1998             4.75               4.0        2,532,600
- --------------------------------------------------------------------------------
June 30, 1998                  N/A                N/A              N/A
================================================================================

     No assurance  can be given that a market for the  Company's  Class A Common
Stock will be  sustained  or that the Class A Common  Stock will  continue to be
quoted on the OTC BB.

     On January 31,  2000,  the closing  price of the  Company's  Class A Common
Stock as reported on the OTC BB was $1.875 per share.

     There is no established  public  trading  market for the Company's  Class B
Common  Stock.  There are no shares of Class B Common  Stock that are subject to
outstanding  options or warrants to purchase,  or  securities  convertible  into
shares of the Company's Class B Common Stock.

     As of  January  31,  2000,  there  were  approximately  300  holders of the
Company's  Class A Common Stock and 36 holders of the  Company's  Class B Common
Stock.

Dividend

     The Company has not  declared any  dividends  since  inception,  and has no
present intention of paying any dividends on its Class A or Class B Common Stock
in the foreseeable  future. The payment by the Company of dividends,  if any, in
the future,  rests  within the  discretion  of the Board of  Directors  and will
depend,   among  other  things,  upon  the  Company's   earnings,   its  capital
requirements and its financial condition, as well as other relevant factors.

     In  addition,  although  the  Company  has not  designated  any  series  of
Preferred  Stock,  upon the designation and issuance of such shares of Preferred
Stock,  no  dividends  may be paid on shares of Class A or Class B Common  Stock
until all requirements  with respect to preferential  dividends of the shares of
Preferred Stock have been met and after the Company shall have complied with all
requirements with respect to the setting aside of sums in a sinking fund for the
purchase or redemption of the shares of Preferred Stock.

                                       30

<PAGE>

     Only the holders of the Company's Class A Common Stock shall be entitled to
receive  dividends  payable in cash or property (other than capital stock of the
Company) as declared by the Board of Directors.  In the event a dividend payable
in Class A Common Stock is declared on shares of Class A Common  Stock,  holders
of Class B Common  Stock  shall be  entitled  to  receive  a like  proportionate
dividend  payable in shares of Class B Common Stock.  Similarly,  in the event a
dividend  payable  in shares of Class B Common  Stock is  declared  on shares of
Class B Common  Stock,  holders of Class A Common  Stock  shall be  entitled  to
receive a like proportionate dividend payable in shares of Class A Common Stock.

ITEM 2. LEGAL PROCEEDINGS

     The Company is not a party to any material litigation, and has no knowledge
of any pending or threatened litigation against it.

ITEM 3. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS

     None.

ITEM 4. RECENT SALES OF UNREGISTERED SECURITIES

     Since  inception  the Company has sold  securities  in the manner set forth
below without registration under Securities Act of 1933, as amended (the "Act").

     1. On May 12, 1998, the Company issued in an exchange  transaction pursuant
to the Plan of  Reorganization  and Share Purchase  Agreement dated May 11, 1998
between the Company and its subsidiary, Telefficiency, 5,500,000 shares of Class
B Common  stock in  exchange  for all of the  issued and  outstanding  shares of
Telefficiency.  The  Company  believes  that such  transaction  was exempt  from
registration  under  the  Act  pursuant  to  Section  4(2)  and  the  rules  and
regulations  promulgated  thereunder as a transaction by an issuer not involving
any public offering.

     2. Prior to the  Reorganization,  Telefficiency  has 146,328 stock purchase
warrants issued and outstanding.  Such warrants had been granted to Fox & Co. in
exchange for obtaining funding for Telefficiency.  After the Reorganization, the
Company  issued 146,328  replacement  warrants to Fox & Co. on May 12, 1998 (the
"Replacement  Warrants")  which  had an  adjusted  exercise  price  and the same
expiration  date.  Each  Replacement  Warrant  entitled  the  holder  thereof to
purchase one share of Class A Common Stock at $6.21 up to December 31, 1998;  at
$7.59 after  December 31, 1998 and up to December  31, 1999;  and at $8.97 after
December  31, 1999 and up to the  expiration  date of  December  31,  2001.  The
Company  believes that such transaction was exempt from  registration  under the
Act  pursuant  to  Section  4(2)  and  the  rules  and  regulations  promulgated
thereunder as a transaction by an issuer not involving any public offering.

     3. During May 1998  through July 1998,  the Company  offered and sold in an
ongoing  offering by the Company pursuant to Rule 504 of Regulation D, 8,500,000
shares of Class A Common Stock at $.115 per share to accredited  investors,  for
aggregate gross proceeds of $977,500.

     4. During May 1998 through  September 1998, the Company offered and sold in
an ongoing  offering  by the  Company  pursuant  to the terms of  Regulation  S,
5,500,000  Stock  Purchase

                                       31

<PAGE>

Warrants at $.01 per  warrant  for  aggregate  gross  proceeds of $55,000.  Each
Warrant  entitles  the holder  thereof to  purchase  one share of Class A Common
Stock at a price of $1.00 per share.

     5. During June 1998 through August 1998, the Company offered and sold in an
ongoing  offering by the Company  pursuant to Rule 504 of  Regulation  D, 20,000
shares of Class A Common Stock at $1.00 per share for aggregate  gross  proceeds
of $20,000.

     6. During June 1998 through August 1998, the Company offered and sold in an
ongoing  offering by the Company  pursuant to the terms of Regulation S, 165,000
Stock Purchase Units at a price of $1.00 per Unit, comprised of (i) one share of
Class A Common Stock; and (ii) one Class A Stock Purchase Warrant  entitling the
holder thereof to purchase one share of Class A Common Stock at a price of $1.00
per share for aggregate gross proceeds of $165,000.

     7. During August 1998 through January 1999, the Company offered and sold in
an ongoing  offering  by the  Company  pursuant  to the terms of  Regulation  S,
775,000  shares  of Class A Common  Stock at a price  of  $1.00  per  share  for
aggregate gross proceeds of $775,000.

     8. During  December 1999 through  February  2000,  the Company  offered and
sold,  through Financial  Research Limited,  1465 Greenbriar Drive,  Green Oaks,
Illinois,  18 units at a price of $100,000 per unit  consisting  of (i) $100,000
principal  amount of the Company's Series A 13% Debentures due December 31, 2002
and (ii) a stock purchase warrant entitling the holder thereof to purchase up to
30,000  shares of Class A Common  Stock at an exercise  price of $0.25 per share
(the  "Debenture  Units").  In  connection  with  the  offer  and sale of the 18
Debenture  Units,  the  Company  agreed  to pay  Financial  Research  Limited  a
placement fee calculated as follows:  (i) for every Debenture Unit sold, up to a
maximum of 10  Debenture  Units,  a warrant to purchase  up to 70,000  shares of
Class A  Common  Stock at a price of $0.25  per  share  for a period  of 2 years
following the closing date; and (ii) for every  Debenture Unit sold in excess of
10 Debenture  Units,  a cash payment equal to 5% ($5,000 per Debenture  Unit) of
the  proceeds  received by the Company  from the sale of any  Debenture  Unit in
excess of 10 Debenture Units.  The Company  believes that the transactions  were
exempt from  registration  under the Act, pursuant to Section 4(2) and the rules
and  regulations  promulgated  thereunder  as a  transaction  by an  issuer  not
involving any public offering.

     9. On January 1, 2000, in consideration of services rendered to the Company
in connection with the development of an in-house public  relations  group,  the
Company  granted  consultants  50,000  shares  of Class A Common  Stock;  75,000
options to purchase  Class A Common Stock with an exercise price of $1.00 and an
expiration  date of December 31, 2000;  and 50,000  options to purchase  Class A
Common Stock with an exercise price of $0.75 and an expiration  date of December
31, 2000. The Company believes that the transaction was exempt from registration
under  the  Act,  pursuant  to  Section  4(2)  and  the  rules  and  regulations
promulgated  thereunder as a  transaction  by an issuer not involving any public
offering.

     Except for shares issued  pursuant to Rule 504, such shares are "restricted
securities,"  as that term is defined in the rules and  regulations  promulgated
under the  Securities  Act  subject to certain  restrictions  regarding  resale.
Certificates evidencing all of the above-referenced securities have been stamped
with a restrictive legend and will be subject to stop transfer orders.

                                       32


<PAGE>

ITEM 5. INDEMNIFICATIONS OF DIRECTORS AND OFFICERS

     Except as  hereinafter  set forth  there is no  charter  provision,  bylaw,
contract,  arrangement  or statute  under  which any  officer or director of the
Company is insured or indemnified  in any manner against any liability  which he
may incur in his capacity as such.

Statutory indemnification of Directors and Officers

     Section 145 of the Delaware General  Corporation Law, as amended,  provides
for the  indemnification  of the  Company's  officers,  directors  and corporate
employees and agents under certain circumstances as follows:

Indemnification of Officers, Directors, Employee and Agents; Insurance

     (a) A  corporation  may  indemnify  any  person  who was or is  party or is
threatened to be made a party to any  threatened,  pending or completed  action,
suit or proceeding,  whether civil,  criminal,  administrative  or investigative
(other  than an action by or in the right of the  corporation)  by reason of the
fact  that  he  is or  was  a  director,  officer,  employee  or  agent  of  the
corporation,  or is or was  serving  at the  request  of  the  corporation  as a
director, officer, employee or agent of another corporation,  partnership, joint
venture, trust or other enterprise, against expenses (including attorneys' fee),
judgments, fines and amounts paid in settlement actually and reasonably incurred
by him in  connection  with such action,  suit or proceeding if he acted in good
faith and in a manner he reasonably believed to be in or not opposed to the best
interests of the  corporations,  and,  with  respect to any  criminal  action or
proceeding,  had no reasonable  cause to believe his conduct was  unlawful.  The
termination of any action, suit or proceeding,  by judgment,  order, settlement,
conviction,  or upon a plea of nolo contendere or its equivalent,  shall not, of
itself,  create a presumption that the person did not act in good faith and in a
manner which he reasonably believed to be in or not opposed to the best interest
of the corporation,  and, with respect to any criminal action or proceeding, had
reasonable cause to believe that his conduct was unlawful.

     (b) A  corporation  may  indemnify  any  person who was or is a party or is
threatened to be made a party to any threatened,  pending or completed action or
suit by or in the right of the corporation to procure a judgment in its favor by
reason of the fact that he if or was a director,  officer,  employee or agent of
the  corporation,  or is or was serving at the request of the  corporation  as a
director, officer, employee or agent of another corporation,  partnership, joint
venture,  trust or other enterprise against expenses (including attorneys' fees)
actually  and  reasonably  incurred  by him in  connection  with the  defense or
settlement  of such  action or suit if he acted in good faith and in a manner he
reasonably  believed  to be in or not  opposed  to  the  best  interests  of the
corporation and except that no  indemnification  shall be made in respect of any
claim,  issue or matter as to which such person  shall have been  adjudged to be
liable  to the  corporation  unless  and only to the  extent  that the  Court of
Chancery or the court in which such action or suit was brought  shall  determine
upon application that,  despite the adjudication of liability but in view of all
the circumstances of the case, such person if fairly and reasonably  entitled to
indemnity for such expenses which the Court of Chancery of such court shall deem
proper.

     (c)  To the  extent  that a  director,  officer,  employee  or  agent  of a
corporation  has been  successful  on the merits or  otherwise  in defense of ay
action,  suit  or  proceeding  referred  to in  subsections  (a) and (b) of this
section,  or in  defense  of nay  claim,  issue or matter  therein,  he shall be

                                       33

<PAGE>

indemnified against expenses (including attorney's fees) actually and reasonably
incurred by him in connection therewith.

     (d) Any  indemnification  under  subsection  (a)  and  (b) of this  section
(unless ordered by a court) shall be made by the corporation  only as authorized
in the specific case upon a determination that  indemnification of the director,
officer, employee or agent is proper in the circumstances because he has met the
applicable  standard  of conduct  set forth in  subsections  (a) and (b) of this
section.  Such  determination  shall be made (1) by the board of  directors by a
majority  vote of a quorum  consisting  of the directors who were not parties to
such action, suit or proceeding, or (2) if such a quorum is not obtainable,  or,
even,  if  obtainable  a  quorum  of  disinterested  directors  so  directs,  by
independent legal counsel in written opinion, or (3) by the stockholders.

     (e) Expenses (including attorney's fees) incurred by an officer or director
in defending any civil,  criminal,  administrative or investigative action, suit
or proceeding may be paid by the corporation in advance of the final disposition
of such action,  suit or  proceeding  upon receipt of any  undertaking  by or on
behalf  of such  director  to  repay  such  amount  if it  shall  ultimately  be
determined  that he is not  entitled to be  indemnified  by the  corporation  as
authorized in this section.  Such expenses including attorney's fees incurred by
other employees and agents may be so paid such terms and conditions,  if any, as
the board of directors deems appropriate.

     (f) The  indemnification  and advancement  expenses provided by, or granted
pursuant to, the other subsections of this section shall not be deemed exclusive
of any other  rights  to which  those  seeking  indemnification  or  advancement
expenses may be entitled under any bylaw,  agreement,  vote of  stockholders  or
disinterested directors or otherwise, both as to action in his official capacity
and as to action in another capacity while holding such office.

     (g) A  corporation  shall have power to purchase and maintain  insurance on
behalf of any person who is or was a director, officer, employee or agent of the
corporation,  or is or was  serving  at the  request  of  the  corporation  as a
director, officer, employee, or agent of another corporation, partnership, joint
venture,  trust or other enterprise  against any liability  asserted against him
and  incurred by him in any such  capacity or arising out of his status as such,
whether or not the  corporation  would have the power to  indemnify  him against
such liability under this section.

     (h) For purposes of this  Section,  references to "the  corporation"  shall
include, in addition to the resulting corporation,  any constituent  corporation
including ( any  constituent of a constituent)  absorbed in a  consolidation  or
merger  which,  if separate  existence had  continued,  would have had power and
authority to indemnify its  directors,  officers and employees or agents so that
any  person  who is or was a  director,  officer,  employee  or  agent  of  such
constituent corporation, or is or was serving at the request of such constituent
corporation as a director,  officer,  employee or agent of another  corporation,
partnership,  joint venture, trust or other enterprise,  shall stand in the same
position under this section with respect to such constituent  corporation if its
separate existence had continued.

     (i) For purposes of this section,  reference to "other  enterprises"  shall
include employee  benefit plans;  references to "fines" shall include any excise
taxes  assessed  on a person  with  respect to an  employee  benefit  plan;  and
references  to  "serving at the request of the  corporation"  shall  include any
services as a director,  officer,  employee  or agent of the  corporation  which
imposes duties on, or involve services by, such director,  officer, employee, or
agent with respect to any

                                       34

<PAGE>

employee  benefit plan, its  participants,  or  beneficiaries;  and a person who
acted in good faith and in a manner he reasonably believed to be in the interest
of the  participants  and  beneficiaries  of an employee  benefit  plan shall be
deemed to have  acted in a manner  "not  opposed  to the best  interests  of the
corporation" as referred to in this section.

     The  Company's   Certificate  of  Incorporation   eliminates  the  personal
liability  of directors  of the Company to the fullest  extent  permitted by the
General Corporation Law of the State of Delaware and sets forth that the Company
shall indemnify those persons it shall have the power to indemnify under Section
145 of the Delaware General Corporation Law.

     The Company's  by-laws also provide that any person who was involved in any
action,  suit or  proceeding  by  reason of the fact  that he is a  director  or
officer  of the  Company  or was  serving  at the  request  of the  Company as a
director, officer, employee or agent of another corporation shall be indemnified
and held  harmless by the  corporation  to the fullest  extent  permitted by the
General Corporation Law of Delaware.

The Securities and Exchange Commission's Policy on Indemnification

     Insofar as indemnification for liabilities arising under the Securities Act
may be permitted to directors,  officers and controlling  persons of the Company
pursuant to any provisions  contained in its  Certificate of  Incorporation,  or
by-laws,  or otherwise,  the Company has been advised that in the opinion of the
Securities and Exchange Commission such indemnification is against public policy
as expressed in the  Securities  Act and is,  therefore,  unenforceable.  In the
event that a claim for indemnification  against such liabilities (other than the
payment by the  Company of expenses  incurred or paid by a director,  officer or
controlling person of the Company in the successful defenses of any action, suit
or proceeding) is asserted by such  director,  officer or controlling  person in
connection with the securities being registered, the Company will, unless in the
opinion of its counsel  the matter has been  settled by  controlling  precedent,
submit  to  a  court  of   appropriate   jurisdiction   the   question   whether
indemnification  by it is against  public policy as expressed in the  Securities
Act and will be governed by the final adjudication of such issue.

                                       35

<PAGE>

                                    PART F/S

                              Financial Statements

                        TELEFFICIENCY HOLDING CORPORATION


                                                                            Page
                                                                            ----

Audited Financial Statements:

     Report of Independent Auditors dated December 2, 1999....................37

     Consolidated Balance Sheets as at December 31, 1998 and 1997.............38

     Consolidated Statements of Operations for the Years Ended
        December 31, 1998 and 1997............................................39

     Consolidated Statements of Stockholders' Deficit and
        Comprehensive Income for the Years Ended December 31, 1998 and 1997...40

     Consolidated Statements of Cash Flows for the Years Ended
        December 31, 1998 and 1997............................................41

     Notes to Consolidated Financial Statements for the Years Ended
        December 31, 1998 and 1997............................................42

Unaudited Financial Statements:

     Interim Consolidated Balance Sheet as at September 30, 1999 and 1998 ....49

     Interim Consolidated Statement of Operations for the nine months
        Ended September 30, 1999 and 1998 ....................................50

     Interim Consolidated Statement of Cash Flows for the nine months
        ended September 30, 1999 and 1998.....................................51

     Notes to the Unaudited Financial Statements..............................52


                                       36

<PAGE>

                          INDEPENDENT AUDITORS' REPORT



Board of Directors
Telefficiency Holding Corporation

We  have  audited  the  consolidated  balance  sheet  of  Telefficiency  Holding
Corporation as at December 31, 1998 and the related  consolidated  statements of
operations,  stockholders'  deficit and comprehensive  income and cash flows for
the year then ended.  These financial  statements are the  responsibility of the
Company's  management.  Our  responsibility  is to  express  an opinion on these
financial   statements  based  on  our  audit.   The  financial   statements  of
Telefficiency  Holding Corporation as of December 31, 1997 were audited by other
auditors whose report dated March 26, 1998  expressed an unqualified  opinion on
those statements.

We conducted our audit in accordance with generally accepted auditing standards.
Those standards  require that we plan and perform the audit to obtain reasonable
assurance   about  whether  the  financial   statements  are  free  of  material
misstatement.  An audit includes examining on a test basis,  evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing  the  accounting   principles  and   significant   estimates  made  by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audit provides a reasonable basis for our opinion.

In our opinion,  the aforementioned  consolidated  financial  statements present
fairly,  in all  material  respects,  the  financial  position of  Telefficiency
Holding  Corporation  as at December 31, 1998 and the results of its  operations
and its cash flows for the year then ended in conformity with generally accepted
accounting principles.



                                          /s/ Citrin Cooperman & Company, LLP
                                          -----------------------------------
                                            CERTIFIED PUBLIC ACCOUNTANTS


December 2, 1999
New York, New York

                                       37

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                           CONSOLIDATED BALANCE SHEETS
                           DECEMBER 31, 1998 AND 1997

                                                        1998           1997
                                                     -----------    -----------
                                     ASSETS
Current assets:
 Accounts receivable                                 $   996,395    $   809,791
 Inventory                                               544,912        517,011
 Prepaid expenses                                         21,933         66,477
                                                     -----------    -----------
     Total current assets                              1,563,240      1,393,279

Property and equipment - net                              56,357         58,776
Advances to related companies                            308,496        885,860
Goodwill                                                  34,104         42,761
                                                     -----------    -----------

     TOTAL ASSETS                                    $ 1,962,197    $ 2,380,676
                                                     ===========    ===========


                      LIABILITIES AND STOCKHOLDERS' EQUITY

Current:
 Bank indebtedness                                   $   436,153    $   527,621
 Accounts payable and accrued liabilities              1,707,953      2,352,356
 Deferred revenue                                        492,728        442,660
 Customers' deposits                                     106,876         97,833
 Income taxes payable                                                    16,559
 Obligation under capital leases - current portion        42,513         31,670
                                                     -----------    -----------
     Total current liabilities                         2,786,223      3,468,699

Obligation under capital leases                           25,157         60,846
                                                     -----------    -----------

     Total liabilities                                 2,811,380      3,529,545
                                                     -----------    -----------

Commitments (Note 12)

Stockholders' deficit:
 Capital stock                                             1,496            550
 Additional paid in capital                            2,642,301      1,052,484
 Cumulative translation adjustment                       172,444         93,786
 Accumulated deficit                                  (3,665,424)    (2,295,689)
                                                     -----------    -----------

     Total stockholders' deficit                        (849,183)    (1,148,869)
                                                     -----------    -----------

     TOTAL LIABILITIES AND STOCKHOLDERS' DEFICIT     $ 1,962,197    $ 2,380,676
                                                     ===========    ===========


          See accompanying notes to consolidated financial statements.


                                       38

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                      CONSOLIDATED STATEMENTS OF OPERATIONS
                 FOR THE YEARS ENDED DECEMBER 31, 1998 AND 1997


                                                   1998                1997
                                               ------------        ------------

Sales                                          $  8,144,945        $ 16,565,022
Cost of sales                                     6,075,396          14,225,752
                                               ------------        ------------

Gross profit                                      2,069,549           2,339,270
                                               ------------        ------------

Expenses:
 Wages and salaries                               1,251,474           1,353,059
 Subcontract costs                                  424,693             616,805
 Management salaries                                285,214
 Automobile                                         256,194             271,854
 Sales commissions                                  218,766             196,222
 Professional fees                                  215,777              51,411
 Office and general                                 132,557             145,040
 Employee benefits                                  121,057             138,629
 Advertising and promotion                          114,523             154,822
 Telephone                                           98,737              89,245
 Bad debts (recovery)                                96,658             (36,117)
 Premises lease cost                                 84,389              98,678
 Bank charges and interest                           79,194             165,389
 Insurance                                           13,406               9,219
 Utilities                                           12,640              12,755
 Repairs and maintenance                             10,673              18,496
 Amortization                                        23,332              30,245
                                               ------------        ------------

                                                  3,439,284           3,315,752
                                               ------------        ------------

NET LOSS                                       $ (1,369,735)       $   (976,482)
                                               ============        ============

NET LOSS PER SHARE                             $      (0.13)       $      (0.18)
                                               ============        ============



          See accompanying notes to consolidated financial statements.

                                       39

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
    CONSOLIDATED STATEMENT OF STOCKHOLDERS' DEFICIT AND COMPREHENSIVE INCOME
                 FOR THE YEARS ENDED DECEMBER 31, 1998 AND 1997

<TABLE>
<CAPTION>
                                                                                                                            Total
                                           Common Stock            Additional      Accumul-     Cumulative  Comprehen-    Share-
                                                                     Paid in         ated      Translation  sive Income   holder's
                                        Shares       Amount        Capital       (Deficit)    Adjustment      (Loss)      Deficit
                                      ----------    ---------    ----------     -----------   ----------    ---------     ---------
<S>                                    <C>            <C>        <C>            <C>            <C>             <C>        <C>
Balance - January 1, 1997              5,500,000         $550    $1,052,484     $(1,319,207)                              $(266,173)
Net loss                                                                           (976,482)                $(976,482)
Other comprehensive income:
 Cumulative translation adjustment                                                             $ 93,786        93,786
                                                                                                            ---------
 Total comprehensive loss                                                                                   $(882,696)     (882,696)
                                      ----------    ---------    ----------     -----------    --------     =========     ---------

Balance - December 31, 1997            5,500,000          550     1,052,484      (2,295,689)     93,786                  (1,148,869)

Common stock, Class A,
 issued in private placements          9,460,000          946     1,542,446                                               1,543,392

Warrants issued in private
 placements                                                          47,371                                                  47,371

Net loss                                                                         (1,369,735)              $(1,369,735)
Other comprehensive income:
 Cumulative translation adjustment                                                               78,658        78,658
                                                                                                            ---------
 Total comprehensive loss                                                                                 $(1,291,077)   (1,291,077)
                                      ----------    ---------    ----------     -----------    --------     =========     ---------
Balance - December 31, 1998           14,960,000       $1,496    $2,642,301     $(3,665,424)   $172,444                   $(849,183)
                                      ==========    =========    ==========     ===========    ========                   =========
</TABLE>


          See accompanying notes to consolidated financial statements.

                                       40


<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                 FOR THE YEARS ENDED DECEMBER 31, 1998 AND 1997

                                                         1998           1997
                                                     -----------    -----------
Cash flows from operating activities:
 Net loss                                            $(1,369,735)   $  (976,482)
 Adjustments for items not affecting cash:
  Amortization                                            23,332         30,245
 Changes in assets and liabilities:
  Accounts receivable                                   (186,604)       761,163
  Inventory                                              (27,901)        23,363
  Prepaid expenses and sundry                             44,544        (19,062)
  Accounts payable and accrued
   liabilities                                          (644,403)       249,691
  Income taxes payable                                   (16,559)       (46,202)
  Customers' deposits                                      9,043         97,833
  Deferred revenue                                        50,068        185,575
                                                     -----------    -----------

         Net cash provided (used)
          by operating activities                     (2,118,215)       306,124
                                                     -----------    -----------

Cash flows from investing activities:
 Purchase of capital assets                               (8,401)        (6,469)
                                                     -----------    -----------

Cash flows from financing activities:
 Issuance of capital stock and warranties              1,590,763
 Advances from (to) related companies                    577,364       (366,668)
 Obligations under capital leases                        (31,693)        (9,917)
 Bank indebtedness                                       (91,468)       (39,851)
                                                     -----------    -----------

         Net cash provided (used) by financing
          activities                                   2,044,966       (416,436)
                                                     -----------    -----------

Effect of exchange rate changes on cash                   81,650        116,781
                                                     -----------    -----------

Increase in cash                                            --             --

Cash - beginning                                            --             --
                                                     -----------    -----------

CASH - ENDING                                        $      --      $      --
                                                     ===========    ===========

Supplemental Cash Flow Information:
 Cash paid for interest                              $    79,194    $   165,389
                                                     ===========    ===========

 Cash paid for income taxes                          $    17,296    $      --
                                                     ===========    ===========

 Non-cash financing transactions -
  Assets acquired under capital leases               $    11,217    $    65,493
                                                     ===========    ===========

          See accompanying notes to consolidated financial statements.

                                       41

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           DECEMBER 31, 1998 AND 1997


NOTE 1 -  NATURE OF BUSINESS

          The  Company  operates in one  industry  segment and is engaged in the
          sales,  installation  and  service  of  telephone  systems  throughout
          Canada.  Substantially  all of the  Company's  net  assets  are within
          Canada.

NOTE 2 -  SIGNIFICANT ACCOUNTING POLICIES

          Principles of consolidation

          On May 12, 1998, the shareholders of Telefficiency  Corporation ("TC")
          exchanged  all  their  issued  common  shares  for  common  shares  of
          Telefficiency  Holding Corporation  ("THC"). The acquisition of TC and
          THC is a reverse  takeover  whereby TC is  identified as the acquiring
          company.  THC was incorporated in Delaware in April 1998, and prior to
          the acquisition THC was inactive. The financial statements include the
          operations  of TC for  the  years  1998  and  1997.  The  consolidated
          financial  statements  include  the  accounts  of the  Company and its
          subsidiary   after   eliminating   all   intercompany   accounts   and
          transactions.

          Translation of foreign currencies

          The Company  uses the local  currency as the  functional  currency and
          translates all assets and liabilities at year-end  exchange rates, all
          income and expense  accounts at average rates and records  adjustments
          resulting from the translation in a separate component of equity.

          Inventory

          Inventory  is valued at the  lower of cost and net  realizable  value.
          Cost is determined on a first-in first-out basis.

          Accounts receivable

          The Company  considers  accounts  receivable to be fully  collectible.
          Accordingly, no allowance for doubtful accounts is provided.

          Property and equipment

          Property  and  equipment  are  recorded  at  cost.   Amortization   is
          calculated using the declining  balance method over the useful life of
          the assets generally three to seven years.

          Leasehold  improvements are amortized on the straight-line  basis over
          the term of the lease, 1 1/2 years.

          Goodwill

          Goodwill represents the excess of the cost of a prior acquisition of a
          Canadian  company over the fair value of the assets  acquired,  and is
          being amortized over 10 years using the straight-line basis.


                                       42

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           DECEMBER 31, 1998 AND 1997

NOTE 2 -  SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

          Deferred revenue

          Revenue from service  contracts is amortized on a straight-line  basis
          over the term of the contract, generally twelve months.

          Estimates

          The  preparation of financial  statements in conformity with generally
          accepted  accounting  principles requires management to make estimates
          and  assumptions  that  affect  the  reported  amounts  of assets  and
          liabilities and disclosure of contingent  assets and liabilities as of
          the date of the  financial  statements  and the  reported  amounts  of
          revenues and expenses  during the reporting  periods.  Actual  results
          could differ from those estimates and assumptions.

          Financial instruments

          The Company's financial  instruments  consist of accounts  receivable,
          advances to related companies, bank indebtedness, accounts payable and
          accrued  liabilities  and  obligation  under  capital  leases.  Unless
          otherwise  noted, it is  management's  opinion that the Company is not
          exposed to signficant interest,  currency or credit risks arising from
          these  financial  instruments.  The  fair  value  of  these  financial
          instruments approximate their carrying values, unless otherwise noted.

          Income taxes

          The Company  accounts for income taxes in accordance with Statement of
          Financial  Accounting  Standards  No. 109.  Deferred  income taxes are
          provided on material temporary  differences between book and tax bases
          of assets and liabilities when such differences  arise. As of December
          31, 1998, there are no material  differences  between the book and tax
          bases of the Company's assets and liabilities. Deferred taxes are also
          recognized  for  operating  losses  available to offset  future income
          taxes. An allowance is provided if it is more likely than not that the
          Company will not realize the benefits of a deferred tax asset.

NOTE 3 -  UNCERTAINTY DUE TO THE YEAR 2000 ISSUE

          The Year 2000 Issue arises because many  computerized  systems use two
          digits rather than four to identify a year. Date-sensitive systems may
          recognize  the year  2000 as 1900 or some  other  date,  resulting  in
          errors  when  information  using  year  2000  dates is  processed.  In
          addition, similar problems may arise in some systems which use certain
          dates in 1999 to represent something other than a date.


                                       43

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           DECEMBER 31, 1998 AND 1997


NOTE 3 -  UNCERTAINTY DUE TO THE YEAR 2000 ISSUE (CONTINUED)

          The effects of the Year 2000 Issue may be experienced  before,  on, or
          after January 1, 2000, and, if not addressed, the impact on operations
          and  financial  reporting  may range from minor errors to  significant
          systems  failure,  which could  affect an entity's  ability to conduct
          normal business operations.  It is not possible to be certain that all
          aspects of the Year 2000 Issue  affecting the entity,  including those
          related  to the  efforts  of  customers,  suppliers,  or  other  third
          parties, will be fully resolved.

NOTE 4 -  PROPERTY AND EQUIPMENT

                                                  1998
                                               Accumulated
                                               Depreciation            Net Book
                                               and Amorti-  Net Book    Value
                                        Cost      zation      Value      1997
                                      --------   --------   --------   --------
          Computer hardware           $ 26,828   $ 13,673   $ 13,155   $ 11,825
          Assets under capital lease    98,393     56,845     41,548     46,365
          Computer software              6,978      6,768        210        586
          Leasehold improvements         7,297      5,853      1,444
                                      --------   --------   --------   --------
                                      $139,496   $ 83,139   $ 56,357   $ 58,776
                                      ========   ========   ========   ========

NOTE 5 -  ADVANCES TO RELATED COMPANIES

                                                1998        1997
                                              --------    --------

          Vema Holdings Inc.                  $ 18,660    $413,467
          W.R.C. Holdings Limited              289,836     472,393
                                              --------    --------
                                              $308,496    $885,860
                                              ========    ========

          These advances are  non-interest  bearing,  and have no fixed terms of
          repayment.  These  companies  are  controlled by  shareholders  of the
          Company.   The  amounts  owed  are   personally   guaranteed   by  the
          shareholders.

NOTE 6 -  GOODWILL

                                                1998        1997
                                              --------    --------
          Goodwill, at cost                   $ 56,840    $ 61,086
          Less:  accumulated amortization       22,736      18,325
                                              --------    --------
                                              $ 34,104    $ 42,761
                                              ========    ========

NOTE 7 -  BANK INDEBTEDNESS

                                                1998        1997
                                              --------    --------
          Bank indebtedness is represented by:
          Bank overdraft                      $ 80,709    $ 33,473
          Demand loan                          355,444     494,148
                                              --------    --------
                                              $436,153    $527,621
                                              ========    ========


                                       44

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           DECEMBER 31, 1998 AND 1997


NOTE 7 -  BANK INDEBTEDNESS (CONTINUED)

          Bank indebtedness is secured by a general security  agreement covering
          all the assets of the company and a security  agreement  covering  all
          the accounts  receivable.  The bank loan agreement contains provisions
          which  require the Company to maintain a stated  working  capital,  to
          maintain a minimum  net worth,  to limit  management  salaries  and to
          provide  financial  statements  within a certain  time  period.  As at
          December  31,  1998,  the  Company  was in default of certain of these
          covenants.  The loan bears  interest at the bank's prime rate plus 2%,
          8% at December 31, 1998.

NOTE 8 -  OBLIGATION UNDER CAPITAL LEASES

          The Company is  obligated  under  various  capital  lease for computer
          equipment that expire at various dates during the next four years.  As
          of December 31, the future minimum lease payments under capital leases
          are computed as follows:

                                                            1998
                                                            ----

               1999                                       $50,242
               2000                                        13,099
               2001                                        11,437
               2002                                           934
                                                          -------

               Total minimum lease payments                75,712
               Less: Amount representing interest           8,042
                                                          -------

               Balance of obligation                       67,670
               Less: Current portion                       42,513
                                                          -------

                                                          $25,157
                                                          =======

          The leases bear implicit interest rates ranging from 10.65% to 11.29%.

NOTE 9 -  CAPITAL STOCK

          Capital stock is comprised as follows:

                                                              1998        1997
                                                              ----        ----
     Authorized      Issued

       5,000,000                  Preferenced shares,
                                  par value $.0001          $   --      $   --
     115,000,000    9,460,000     Class A common shares,
                                  par value $.0001               946        --
      30,000,000    5,500,000     Class B common shares,
                                  par value $.0001               550         550
                                                            --------    --------
                                                            $  1,496    $    550
                                                            ========    ========

                                       45

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           DECEMBER 31, 1998 AND 1997


NOTE 9 -  CAPITAL STOCK (CONTINUED)

          Additional paid in capital

          Additional paid in capital is comprised as follows:

                                                         1998            1997
                                                      ----------      ---------

          Balance - beginning                         $1,052,484      $1,052,484

          Issue of Class A Common shares
           (net of issue costs)                        1,042,496
          Issue of warrants, net of issue costs           47,371
          Shares subscribed, issued in 1999              499,950
                                                      ----------      ----------

          Balance - ending                            $2,642,301      $1,052,484
                                                      ==========      ==========

          Class A common shares are voting and participating.

          Class B common  shares are voting  and  non-participating,  and may be
          exchanged  together with TC shares to obtain THC Class A common shares
          after a restriction period.

          There are 5,665,000 Class A common share purchase warrants outstanding
          that are each good for the  purchase  of one Class A common  share for
          $1. These include 5,500,000 warrants issued separately for $0.01 each,
          expiring May 1999, and 165,000 warrants,  expiring May 2000, issued in
          conjunction with the issuance of 165,000 Class A common shares.

          There are an additional 146,328 Class A common share purchase warrants
          outstanding  exercisable  up to December  2001 at prices  ranging from
          $6.21 to $8.97 per share.

          In March 1998 the Company received $500,000 for 500,000 Class A common
          shares. The shares were issued in January 1999.


                                       46

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                        ENDED DECEMBER 31, 1998 AND 1997

NOTE 10 - INCOME TAXES

          A  reconciliation  comparing  income taxes  calculated at the Canadian
          statutory rate to the amount provided in the accompanying consolidated
          financial statements is as follows:

<TABLE>
<CAPTION>
                                                              1998           1997
                                                          -----------     -----------
<S>                                                              <C>             <C>
               Combined Canadian federal and provincial
                income tax rates                                 44.6%           44.6%
                                                          ===========     ===========

               Loss before income taxes                   $(1,369,735)    $  (976,482)
                                                          ===========     ===========

               Expected income taxes (recovery)           $  (610,000)    $  (436,000)
               Permanent differences                           42,000          19,000
               Operating losses for which tax benefit
                has been negated by an increase in
                the valuation allowance                       568,000         417,000
                                                          -----------     -----------

               Income tax provision                       $      --       $      --
                                                          ===========     ===========
</TABLE>

          The Company  and its  subsidiaries  are subject to income  taxes on an
          individual basis rather than a consolidated basis.  Cumulatively,  for
          Canadian  tax  purposes,   the  Company  has  non-capital  losses  for
          carryforward aggregating  approximately $2,654,000 which are available
          for the  reduction  of future  years'  taxable  incomes.  These losses
          expire as follows:

               2003                               $  669,000
               2004                                  849,000
               2005                                1,136,000
                                                  ----------
                                                  $2,654,000
                                                  ==========

          For U.S.  purposes,  the Company has a net operating loss carryforward
          of $68,000 that expires in 2019.

          At  December  31,  1998 the  Company's  net  deferred  tax  assets are
          estimated as follows:

                                        Canada           U.S.          Total
                                     -----------      --------      -----------
          Net operating loss
           carryforward              $ 1,183,684      $ 17,000      $ 1,200,684
          Valuation allowance         (1,183,684)      (17,000)      (1,200,684)
                                     -----------      --------      -----------

          Net deferred tax asset     $      --        $   --        $    -
                                     ===========      ========      ===========


                                       47

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           DECEMBER 31, 1998 AND 1997

NOTE 11 - NET LOSS PER SHARE

          Net consolidated  loss per share has been computed by dividing the net
          consolidated  loss  applicable to common  shareholders by the weighted
          average  number  of  shares of common  stock  outstanding  during  the
          respective  years  (10,626,593  in 1998 and  5,500,000  in 1997).  The
          effect on the loss per  share of the  exercise  of the stock  warrants
          referred to in Note 9 is not dilutive.

NOTE 12 - COMMITMENTS

          The Company is committed under various  operating  leases for occupied
          premises and vehicles,  which expire from 1999 to 2001. Future minimum
          annual payments (exclusive of taxes,  insurance and maintenance costs)
          are as follows:

                          1999                      $131,269
                          2000                        77,212
                          2001                        29,444
                                                    --------
                                                    $237,925
                                                    ========

NOTE 13 - MAJOR VENDORS

          The Company  purchases 95% of its inventory from a single vendor under
          an agreement that provides for price rebates,  in advance,  if certain
          purchase  volumes are met.  The Company  failed to meet the  requested
          volume for the year and has  accrued  $146,000  for the  repayment  of
          factory rebates.  The Company estimates that  approximately 90% of its
          new products sold are from this vendor.

NOTE 14 - GOING CONCERN

          The accompanying  financial statements have been prepared assuming the
          Company will  continue as a going  concern.  As shown in the financial
          statements,  the  Company  incurred  net  losses for each of the years
          ended  December 31, 1998 and 1997.  At December 31, 1998,  the Company
          has a  working  capital  deficit  of  $1,222,983  and a  stockholders'
          deficit of $849,183.  Subsequent to December 31, 1998, the Company has
          begun obtaining funds under a Private Placement  Memorandum.  Further,
          the Company has hired new management in an effort to control  expenses
          and maintain  timely  reporting of financial  position.  Finally,  the
          Company is hopeful for new revenue arising out of the  deregulation of
          the interconnect  industry in Canada. On September 3, 1999 the Company
          obtained a loan of $500,000.  Interest is payable at 10% per annum and
          the  principal  is due  within  48  hours of  receipt  of funds by the
          Company from any debt or equity financing.

NOTE 15 - SUBSEQUENT EVENT

          Subsequent to December 31, 1998, the Company offered for sale, under a
          private placement,  18 units of combined debt and warrants.  Each unit
          consists of $100,000  principal  amount of 13% debentures due December
          31,  2002  and a  warrant  to  purchase  up to  30,000  shares  of the
          Company's  Class A common  stock at a price of $0.25 per  share.  Each
          unit is offered at a price of $100,000.

                                       48

<PAGE>

Telefficiency Holding Corporation
Interim Consolidated Balance Sheet
As at September 30, 1999 and 1998
(Unaudited)
================================================================================

<TABLE>
<CAPTION>
ASSETS                                                                 1999                1998
<S>                                                             <C>                 <C>

Current
       Accounts receivable                                      $   779,974         $ 1,049,241
       Inventory                                                    563,092             521,000
       Prepaid expenses and sundry                                   27,014              22,423
                                                                -----------         -----------
                                                                  1,370,080           1,517,664

Capital assets                                                       53,081              60,276
Advances to related companies                                       372,995             278,500
Goodwill                                                             35,225              36,200
                                                                -----------         -----------
Total Assets                                                    $ 1,831,381         $ 1,967,640
                                                                ===========         ===========

LIABILITIES

Current
       Bank indebtedness                                        $   702,703         $   452,000
       Accounts payable and accrued liabilities                   1,176,831           1,358,010
        Deferred revenue                                            306,105             483,192
        Loan payable                                                500,000                   0
       Obligation under capital leases - current portion             66,422              42,000
                                                                -----------         -----------
                                                                  2,752,061           2,335,202

Obligation under capital lease                                            0              35,199
Customers deposits                                                        0             110,050
                                                                -----------         -----------
                                                                  2,752,061           2,480,451
                                                                -----------         -----------

SHAREHOLDERS' DEFICIENCY

Preferred stock, $.0001 par value; Authorized
5,000,000 shares, none issued or outstanding
Class A Common stock, $.0001 par value: Authorized
115,000,000 shares: issue and outstanding 9,460,000                     946                 946
Class B Common stock, $.0001 par value: Authorized
30,000,000; issued and outstanding 5,500,000                            550                 550
Additional paid in capital                                        2,642,301           2,642,301
Cumulative translation adjustment                                   351,955              72,595
Deficit                                                          (3,916,432)         (3,229,203)
                                                                -----------         -----------
                                                                   (920,680)           (512,811)
                                                                -----------         -----------

Total liabilities and shareholders' deficit                     $ 1,831,381         $ 1,967,640
                                                                ===========         ===========
</TABLE>

                                       49

<PAGE>

Telefficiency Holding Corporation
Interim Consolidated Statement of Operations
For the Nine Months Ended September 30, 1999
(Unaudited)

================================================================================

                                                      1999                 1998

Sales                                          $ 8,467,409          $ 6,108,709
Cost of Sales                                    4,928,063            4,556,547
                                               -----------          -----------

Gross Profit                                     3,539,346            1,552,162
                                               -----------          -----------

Expenses
       Wages and salaries                        1,427,035            1,152,515
       Subcontract Costs                         1,055,787              318,520
       Automobile                                  253,513              192,145
       Sales commissions                           285,754              164,074
       Professional fees                            47,437              161,833
       Office and general                           85,033               99,418
       Employee benefits                           159,775               90,793
       Advertising and promotion                   175,785               85,892
       Telephone                                    84,639               74,053
       Bad Debts                                                         72,493
       Premises lease cost                          84,231               63,292
       Bank charges and Interest                    75,668               59,395
       Other                                        36,284               27,539
       Amortization                                 19,413               17,499

                                               -----------          -----------
                                                 3,790,354            2,579,461
                                               -----------          -----------
Net Loss                                       $  (251,008)         $(1,027,299)
                                               ===========          ===========

Loss per share                                 $     (0.02)         $     (0.07)
                                               ===========          ===========

                                       50

<PAGE>

Telefficiency Holding Corporation
Interim Consolidated Statement of Cash Flows
For the Nine Months Ended September 30, 1999
(Unaudited)

================================================================================

<TABLE>
<CAPTION>
                                                              1999                1998
<S>                                                       <C>                 <C>
Cash flows from operating activities
       Net Loss                                           $  (251,008)        $(1,027,299)
       Adjustments for items not affecting cash:
          Amortization                                         19,413              17,499
       Changes in assets and liabilities:
          Accounts Receivable                                 216,421            (239,450)
          Inventory                                           (18,180)             (3,989)
          Prepaid expenses and sundry                          (5,081)             44,054
          Accounts payable and accrued liabilities           (531,122)           (994,346)
          Income taxes payable                                                    (16,559)
          Customers' deposits                                (106,876)             12,217
                                                          -----------         -----------

Net cash used by operating activities                        (676,433)         (2,207,873)
                                                          -----------         -----------

Cash flows from investing activities
       Purchase of capital assets                             (21,568)             (8,401)
                                                          -----------         -----------

Cash flows from financing activities
       Share capital issued, net of issue costs                                 1,590,763
       Advances to related companies                          (64,499)            607,360
       Deferred revenue                                      (186,623)             40,532
       Obligation under capital leases                         (1,248)            (15,317)
       Bank indebtedness                                      266,550             (75,621)
       Loan payable                                           500,000
                                                          -----------         -----------

Net cash provided by financing activities                     514,180           2,147,717
                                                          -----------         -----------

Effect of exchange rate changes on cash                       183,821              68,557
                                                          -----------         -----------

Increase in cash
Cash, beginning of period
                                                          -----------         -----------

Cash, end of period                                       $      --           $      --
                                                          ===========         ===========
</TABLE>


                                       51

<PAGE>

TELEFFICIENCY HOLDING CORPORATION
Notes to Consolidated Financial Statements
For the Nine Months Ended September 30, 1999
(Unaudited)
================================================================================

The  financial   information  included  herein  is  unaudited;   however,   such
information  reflects all  adjustments,  consisting  solely of normal  recurring
adjustments  which are,  in the  opinion  of  management,  necessary  for a fair
presentation  of  the  periods  indicated.   Certain  information  and  footnote
disclosures  normally  included in financial  statements  prepared in conformity
with generally  accepted  accounting  principles  have been condensed or omitted
pursuant to the rules and regulations of the Securities and Exchange Commission.
These  condensed  financial  statements  should be read in conjunction  with the
consolidated  financial  statements and related notes contained in the Company's
Annual Report for the twelve months ended December 31, 1998.

The following is a summary of the significant  accounting  policies  followed by
the Company:

                              Basis of Presentation

The accompanying  consolidated  financial statements include the accounts of the
company  and  its   wholly-owned   subsidiary.   All  significant   intercompany
transactions and balances have been eliminated in consolidation.

                            Cash and cash equivalents

The company  considers  all highly liquid  investments  with a maturity of three
months or less from time of purchase to be cash equivalents.

                                    Inventory

Inventory  is  valued  at lower of cost or  market.  Cost is  determined  on the
first-in-first-out basis.

                             Property and equipment

Property  and  equipment  is  stated  at cost.  Depreciation  is  provided  on a
straight-line  basis over the estimated useful life of the assets,  usually five
years.  For leasehold  improvements,  depreciation is provided on  straight-line
basis over five years.

                                       52

<PAGE>

TELEFFICIENCY HOLDING CORPORATION
Notes to Consolidated Financial Statements
For the Nine Months Ended September 30, 1999
(Unaudited)
================================================================================

                                    Estimates

The preparation of financial  statements in conformity  with generally  accepted
accounting principles requires management to make estimates and assumptions that
affect  the  reported  amounts  of assets  and  liabilities  and  disclosure  of
contingent assets and liabilities as of the date of the financial statements and
the  reported  amounts of revenues and expenses  during the  reporting  periods.
Actual results could differ from those estimates and assumptions.

                              Financial Instruments

The company  considers  the fair value of all  financial  instruments  to be not
materially different from their carrying value at year end.


                        Translation of foreign currencies

The company uses the local  currency as the  functional  currency and translates
all assets and liabilities at year-end  exchange  rates,  all income and expense
accounts at average rates and records adjustments resulting from the translation
in a separate component of common shareholders' equity.

                              Loss per common share

Loss per common share is based on the weighted  average  number of common shares
outstanding during each period.

                                       53

<PAGE>

                                    PART III

Item 1 and 2. INDEX TO AND DESCRIPTION OF EXHIBITS

2(1) Amended and Restated Certificate of Incorporation

2(2) By-laws

2(3) Plan of  Reorganization  and Share  Purchase  Agreement  dated May 11, 1998
     between the Company and Telefficiency.

21   Subsidiaries of the Company

27   Financial Data Schedule

                                       54

<PAGE>

                                   SIGNATURES


     Pursuant to the  requirements of Section 12 of the Securities  Exchange Act
of 1934, the registrant has duly caused this registration statement to be signed
on its behalf by the undersigned, thereunto duly authorized.

                                      Telefficiency Holding Corporation
                                      ---------------------------------
                                           (Registrant)



Date:  February 15, 2000              By: /s/ Michael Brunet
       -----------------                  -----------------------------
                                          Michael Brunet
                                          President and Chief Executive Officer

                                       55


<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION

                       Registration Statement - Form 10SB
                                    Exhibits

Exhibit                                                                     Page
- -------                                                                     ----

2(1)   Amended and Restated Certificate of Incorporation......................57

2(2)   By-laws ...............................................................66

2(3)   Plan of Reorganization and Share Purchase Agreement dated
       May 11, 1998 between the Company and Telefficiency.....................79

21     Subsidiaries of the Company............................................88

27     Financial Data Schedule................................................89


                                       56





                                  Exhibit 2(1)


                AMENDED AND RESTATED CERTIFICATE OF INCORPORATION

                                       OF

                        TELEFFICIENCY HOLDING CORPORATION


     It is hereby certified that:

     1. The present name of the Corporation (the "Corporation") is Telefficiency
Holding  Corporation.  The name  under  which  the  Corporation  was  originally
incorporated  was  Telefficiency  Corporation,  and the date of the  filing  the
original  Certificate of  Incorporation of the Corporation with the Secretary of
State of the State of Delaware was April 29, 1998.

     2. The amendments and the restatement of the  certificate of  incorporation
herein  certified  have  been  duly  adopted  by the  sole  incorporator  of the
Corporation  in  accordance  with the  provisions of Sections 241 and 245 of the
General Corporation Law of the State of Delaware.

     3. The  Certificate of  Incorporation  of the  Corporation,  as amended and
restated  herein,  shall from and after the time of filing of this  Amended  and
Restated  Certificate of Incorporation  with the Secretary of State of the State
of Delaware, read in its entirety as follows:

                AMENDED AND RESTATED CERTIFICATE OF INCORPORATION

                                       OF

                        TELEFFICIENCY HOLDING CORPORATION


FIRST: The name of the corporation (herein referred to as the "Corporation") is:

                        TELEFFICIENCY HOLDING CORPORATION

SECOND:  The address of the registered office of the Corporation in the State of
Delaware is 1013 Centre  Road in the City of  Wilmington,  County of New Castle,
19805.  The name of its  registered  agent at such  address  is the  Corporation
Service Company.

THIRD: The purpose of the Corporation is:

     To engage in, promote,  conduct, and carry on any lawful acts or activities
     for which  corporations may be organized under the General  Corporation Law
     of the State of Delaware.


                                       57
<PAGE>

FOURTH:  The total  number of shares of stock which the  Corporation  shall have
authority to issue is 150,000,000 of which (i)  115,000,000  shall be designated
Class "A" Voting and  Participating  Common  Shares,  $.0001 par value per share
("Class  A Common  Stock");  (ii)  30,000,000  shall  be  designated  Class  "B"
Convertible  Voting and  Nonparticipating  Common  Shares,  $.0001 par value per
share  ("Class B Common  Stock");  and (iii)  5,000,000  shall be  designated as
Preferred Shares, par value $.0001 per share.

     The  designations,   preferences,  privileges,  and  powers  and  relative,
participating,   optional,   or  other   special   rights  and   qualifications,
limitations,  or  restrictions in the above classes of capital stock shall be as
follows:

A.   Preferred Stock

1.   Shares of Preferred  Stock may be issued in one or more series at such time
     or  times  and  for  such  consideration  as the  Board  of  Directors  may
     determine.  All  shares  of any one  series  shall  be of  equal  rank  and
     identical in all respects.

2.   Authority is hereby expressly granted to the Board of Directors to fix from
     time to time, by resolution or resolutions  providing for the establishment
     and/or  issuance of any series of Preferred  Stock,  the designation of the
     series,  and the  qualifications,  limitations,  or  restrictions  thereof,
     including the following:

     a.   the  distinctive  designation  and  number  of shares  comprising  the
          series, which number may, except where otherwise provided by the Board
          of Directors in creating  the series,  be increased or decreased  from
          time to time by action of the  Board of  Directors,  but not below the
          number of shares then outstanding;

     b.   the rate of dividends,  if any, on the shares of that series,  whether
          dividends shall be noncumulative,  cumulative to the extent earned, or
          cumulative,  and if  cumulative,  from  which  date or dates,  whether
          dividends shall be payable in cash, property,  or rights, or in shares
          of the  Corporation's  capital  stock,  and  the  relative  rights  of
          priority,  if any,  of payment of  dividends  on shares of that series
          over shares of any other series;

     c.   whether the shares of that series shall be redeemable  and, if so, the
          terms and  conditions  of the  redemption,  including the date or date
          upon or after which they shall be redeemable, the event or events upon
          or after which they shall be  redeemable or at whose option they shall
          be redeemable, and the amount per share payable in case of redemption,
          which  amount may vary under  different  conditions  and at  different
          redemption dates, or the property or rights,  including  securities of
          any other corporation, payable in case of redemption;

     d.   whether that series shall have a sinking  fund for the  redemption  or
          purchase  of shares of that  series  and, if so, the terms and amounts
          payable into the sinking fund;


                                       58
<PAGE>

     e.   the rights to which the holders of the shares of that series  shall be
          entitled  in  the  event  of  voluntary  or  involuntary  liquidation,
          dissolution, or winding up on the Corporation, and the relative rights
          or  priority,  if any, or payment of shares of that series in any such
          event;

     f.   whether  the  shares  of that  series  shall  be  convertible  into or
          exchangeable  for  shares  of stock of any  other  class or any  other
          series  and,  if so, the terms and  conditions  of the  conversion  or
          exchange,  including the rate or rates of conversion or exchange,  the
          date or dates  upon or  after  which  they  shall  be  convertible  or
          exchangeable,  the  duration  for which they shall be  convertible  or
          exchangeable,  and the  method,  if any,  of  adjusting  the  rates of
          conversion or exchange in the event of a stock split,  stock dividend,
          combination of shares, or similar event;

     g.   whether the issuance of any additional shares of the series, or of any
          shares of any other  series,  shall be subject to  restrictions  as to
          issuance,  or as to the  powers,  preferences,  or  rights of any such
          other series; and

     h.   any other  preferences,  privileges,  powers,  or  special  rights and
          qualifications,  limitations,  or  restrictions  of the  series as the
          Board of Directors may deem advisable and as shall not be inconsistent
          with the provisions of this  Certificate of  Incorporation  and to the
          full  extent now or  hereafter  permitted  by the laws of the State of
          Delaware;

3.   Payment of dividends shall be as follows:

     a.   The holders of any series of Preferred  Stock,  in  preference  to the
          holders of the  Common  Stock and the  holders  of any junior  ranking
          series of Preferred Stock,  shall be entitled to receive,  as and when
          declared  by the Board of  Directors  out of funds  legally  available
          therefor,  dividends in cash, property, or rights, or in shares of the
          Corporation's  capital  stock,  at the rate for such  series  fixed in
          accordance  with the  provisions of paragraph  A(2)(b) of this Article
          FOURTH.

     b.   No dividend  shall be paid upon,  or  declared  or set aside for,  any
          series of Preferred Stock with respect to any dividend period unless:

          (i) All  dividends on all senior  ranking  series of  Preferred  Stock
          shall,  for the  same  dividend  period,  and for  all  past  dividend
          periods,  to the extent the dividends on such senior ranking series of
          Preferred Stock are  cumulative,  have been fully paid or declared and
          provided for; and

          (ii) At the same time, a like  proportionate  dividend with respect to
          the same dividend  period,  ratable in  proportion  to the  respective
          annual dividend rates fixed therefor,  shall be paid upon, or declared
          and provided for, all equally ranking series of Preferred Stock.


                                       59
<PAGE>

     c.   As long as any  shares  of any  series  of  Preferred  Stock  shall be
          outstanding,  in  no  event  shall  any  dividend,  whether  in  cash,
          property,  excluding  shares of Common  Stock of the  Corporation,  or
          rights,  be paid upon,  or declared  and  provided  for, nor shall any
          distribution  be made,  on the  outstanding  shares of  Common  Stock,
          unless all dividends on all cumulative  series of Preferred Stock with
          respect to all past  dividend  periods and unless all dividends on all
          series of Preferred Stock for the then current dividends on all series
          of  Preferred  Stock for the then current  dividend  period shall have
          been  paid  upon,  or  declared  and  provided  for,  and  unless  the
          Corporation  shall not be in default under any of its obligations with
          respect to any sinking  fund for any series of  Preferred  Stock.  The
          foregoing  provisions of this paragraph (c) shall not, however, in any
          way prohibit or limit the Corporation  from paying a dividend or other
          distribution  of shares of Common Stock on the  outstanding  shares of
          Common Stock.

     d.   No  dividends  shall be  deemed  to have  accrued  on any share of any
          series of Preferred Stock with respect to any period prior to the date
          of the  original  issuance of the share or the  dividend  payment date
          immediately  preceding or following the date of original issue, except
          as may otherwise be provided in the  resolution or  resolutions of the
          Board of Directors  creating such series.  Accruals of dividends shall
          not bear interest.

4.   In the event of any voluntary or involuntary liquidation,  dissolution,  or
     winding up of the  Corporation,  the holders of the shares of any series of
     Preferred  Stock then  outstanding  shall be entitled to receive out of the
     net assets of the  Corporation,  whether  capital or  surplus,  but only in
     accordance with the preferences,  if any, provided for such series,  before
     any  distribution  or  payment  shall be made to the  holders of the Common
     Stock and the holders of any junior ranking series of Preferred  Stock, the
     amount per share fixed by the  resolution  or  resolutions  of the Board of
     Directors to be received by the holders of such shares on such voluntary or
     involuntary liquidation, dissolution, or winding up, as the case may be. If
     the payment shall have been made in full to the holders of all  outstanding
     Preferred  Stock of all series,  or duly  provided  for, the  remaining net
     assets  of the  Corporation  shall be  available  for  distribution  to the
     holders  of  Common  Stock  to the  extent  the  Board of  Directors  shall
     determine as provided for in paragraph  B(2)and (4) of this Article FOURTH.
     If, upon any such voluntary or  involuntary  liquidation,  dissolution,  or
     winding up, the net assets of the  Corporation  available for  distribution
     among the  holders of any one or more series of the  Preferred  Stock which
     (i) are entitled to a  preference  over the holders of the Common Stock and
     (ii) rank equally in connection  therewith,  shall be  insufficient to make
     payment  in full of the  preferential  amount to which the  holders of such
     shares shall be entitled,  then the assets shall be  distributed  among the
     holders of such series of the  Preferred  Stock  ratably  according  to the
     respective amounts to which they would be entitled in respect of the shares
     held by them  upon  the  distribution  if all  amounts  payable  on or with
     respect to the shares  were paid in full.  Neither  the  consolidation  nor
     merger  of  the  Corporation,  nor  a  reduction  of  the


                                       60
<PAGE>

     capital of the  Corporation,  nor the sale,  lease, or conveyance of all or
     part of its assets,  whether for cash, securities or other property,  shall
     be deemed a voluntary or involuntary liquidation,  dissolution,  or winding
     up of the Corporation within the meaning of the foregoing provisions.

5.   The shares of Preferred  Stock shall have no voting power or voting  rights
     with respect to any matter whatsoever,  except as may be otherwise required
     by law or may be provided in the  resolution or resolutions of the Board of
     Directors creating the series of which such shares are a part.

B.   Common Stock

1.   After the requirements with respect to preferential  dividends,  if any, on
     any series of Preferred Stock,  fixed pursuant to paragraph  A(2)(b) and as
     further  provided for in  paragraph  A(3),  both  contained in this Article
     FOURTH,  shall have been met, and after the Corporation shall have complied
     with all requirements, if any, with respect to the setting aside of sums in
     a sinking  fund for the purchase or  redemption  of shares of any series of
     Preferred  Stock,  fixed  pursuant  to  paragraph  A(2)(d) of this  Article
     FOURTH,  then, and not  otherwise,  the holders of any shares of Class A or
     Class B Common Stock (collectively "Common Stock"),  except as is set forth
     in paragraph B(4) below, shall receive,  to the extent permitted by law and
     to the extent the Board of Directors shall determine, such dividends as may
     be declared  from time to time by the Board of  Directors  with  respect to
     Class A or Class B Common Stock, as the case may be.

2.   After  distribution  in  full of the  preferential  amount,  if any,  fixed
     pursuant to  paragraph  A(2)(e) and as further  provided  for in  paragraph
     A(4), both of this article FOURTH,  to be distributed to the holders of any
     series of  Preferred  Stock in the event of the  voluntary  or  involuntary
     liquidation,  dissolution, or winding up of the Corporation, the holders of
     any and all classes of Common  Stock,  except as is set forth in  paragraph
     B(4) below, equally and variably,  shall be entitled to receive such of the
     remaining  assets  of  the  Corporation  of  whatever  kind  available  for
     distribution to the extent the Board of Directors shall determine.

3.   Except  as may be  otherwise  required  by law or by  this  Certificate  of
     Incorporation,  each holder of Common  Stock shall have one vote in respect
     of each share of such stock  held by him on all  matters  voted upon by the
     stockholders.

4.   The relative rights, preferences,  and limitations of the shares of Class A
     Common Stock and Class B Common Stock are as follows:

          (i) Except as  otherwise  provided  by law or by this  Certificate  of
          Incorporation,  each share of Common Stock,  without distinction as to
          class,  shall  have  the  same  rights,   privileges,   interest,  and
          attributes,  and shall be  subject to the same  limitations,  as every
          other share of Common Stock.

                                       61
<PAGE>

          (ii) Only the  holders of Class A Common  Stock  shall be  entitled to
          receive, to the extent permitted by law and to the extent the Board of
          Directors  shall  determine,  dividends  payable  in cash or  property
          (other than capital stock of the  Corporation) as may be declared from
          time  to time by the  Board  of  Directors.  In the  event a  dividend
          payable in Class A Common  Stock of the  Corporation  is  declared  on
          shares of Class A Common Stock,  holders of Class B Common Stock shall
          be entitled to receive a like proportionate dividend payable in shares
          of Class B Common Stock. Similarly, in the event a dividend payable in
          Class B Common Stock of the Corporation is declared on shares of Class
          B Common  Stock,  holders of Class A Common Stock shall be entitled to
          receive a like  proportionate  dividend  payable  in shares of Class A
          Common Stock.

          (iii) In the event any voluntary or involuntary liquidation or winding
          up of the  Corporation,  subject  to the  prior  repayment  of (1) the
          capital and other payments  required in respect of the Preferred Stock
          as provided in paragraph A(4) above and (2) the capital of the Class A
          Common Stock, the holders of Class B Common Stock shall be entitled to
          receive not as a  preference  but ratably out of the net assets of the
          Corporation,  whether  capital or surplus,  no more than the par value
          per share of Class B Common Stock of $.0001 per share.

          (iv) On and after  the date  hereof,  and  subject  to any  conditions
          herein contained,  each share of Class B Common Stock shall be subject
          to redemption by the  Corporation,  at the  discretion of the Board of
          Directors,  for cash, property or rights, including securities of same
          or another  corporation and shall thereafter be restored to the status
          of  authorized  and unissued  shares of Class B Common Stock  provided
          that at the time of such redemption, the Corporation shall have issued
          and outstanding shares of its Class A Common Stock.

          (v) No combination, reclassification,  subdivision, split or any other
          change  with  respect  to  shares  of Class A Common  Stock or Class B
          Common Stock or the  capitalization  of the Corporation,  or any other
          action or  transaction  may be effected which will change the relative
          voting  rights  between  shares  of Class B Common  Stock  and Class A
          Common Stock,  unless all  adjustments are made as may be necessary to
          preserve to holders of the shares of Class A Common  Stock and Class B
          Common  Stock  those  rights and  privileges  which are  substantially
          proportionate  to the rights and  privileges  of such shares  existing
          prior to said event or events.

C.   Preemptive Rights

          No  holder  of any of the  shares  of the  stock  of the  Corporation,
     whether now or  hereafter  authorized  and issued,  shall be entitled as of
     right to purchase or subscribe for any unissued stock of any class,  or any
     additional  shares of any class to be issued by reason of any  increase  of
     the  authorized  capital stock of any class of the  Corporation,  or


                                       62
<PAGE>

     bonds,  certificates  of  indebtedness,  debentures,  or  other  securities
     convertible  into stock of any class of the  Corporation,  or carrying  any
     right to  purchase  stock of any  class  of the  Corporation,  but any such
     unissued stock or any such additional  authorized  issue of any stock or of
     other securities  convertible into stock, or carrying any right to purchase
     stock, may be issued and disposed of pursuant to resolution of the Board of
     Directors to such persons, firms, corporations,  or associations,  and upon
     such terms,  as may be deemed  advisable  by the Board of  Directors in the
     exercise of its discretion.

FIFTH. The Corporation  shall have the right to impose  restrictions on the sale
or other  disposition  of its shares  provided  that all such  restrictions  are
placed upon the certificates  evidencing the Corporation's  shares to which such
restrictions apply.

SIXTH. The name and mailing address of the sole incorporator are:

       Joseph Sierchio
       41 East 57th Street
       39th Floor
       New York, New York 10022

SEVENTH. The Corporation is to have perpetual existence.

EIGHTH. The number of directors of the Corporation shall be such as from time to
time shall be fixed by, or in the manner  provided in the bylaws.  To the extent
that the number of directors  is less than the number so fixed,  the majority of
the directors then in office shall have the right,  without shareholder vote, to
appoint such number of additional  directors equal to the difference between the
number of directors in office and the maximum  number of directors  fixed in the
bylaws.  Election  of  directors  need not be by  written  ballot.  The Board of
Directors  is  authorized,  without the assent or vote of the  shareholders,  to
make, alter or repeal the by-laws of the Corporation.

NINTH.  The personal  liability of the  directors of the  Corporation  is hereby
eliminated to the fullest extent permitted by the provisions of paragraph (7) of
subsection  (b)  of ss.  102 of the  General  Corporation  Law of the  State  of
Delaware, as the same may be amended and supplemented. The Corporation shall, to
the  fullest  extent  permitted  by  the  provision  of ss.  145 of the  General
Corporation  Law of the  State  of  Delaware,  as the same  may be  amended  and
supplemented,  indemnify  any and  all  persons  whom it  shall  have  power  to
indemnify  under said  section  from and  against  any and all of the  expenses,
liabilities, or other matters referred to in or covered by said section, and the
indemnification  provided for herein shall not be deemed  exclusive of any other
rights to which those  indemnified may be entitled under any by-law,  agreement,
vote of stockholders or disinterested directors or otherwise,  both as to action
in his or her  official  capacity  and as to action in  another  capacity  while
holding  such office,  and shall  continue as to a person who has ceased to be a
director,  officer,  employee,  or agent and shall  inure to the  benefit of the
heirs, executors and administrators of such a person.


                                       63
<PAGE>

TENTH.  The  officers,  directors  and  other  members  of  management  of  this
Corporation  shall be subject to the  doctrine of corporate  opportunities  only
insofar as its applies to business  opportunities  in which this corporation has
expressed an interest as determined from time to time by the Corporation's Board
of Directors as evidenced by resolutions appearing in the Corporation's Minutes.
When such areas of interest  are  delineated,  all such  business  opportunities
within  such  areas of  interest  which  come to the  attention  of an  officer,
director or other member of  management of this  Corporation  shall be disclosed
promptly to this  Corporation  and made  available to it. The Board of Directors
may reject any business opportunity  presented to it and thereafter any officer,
director  or other  member of  management  may avail  himself or herself of such
opportunity.  Until  such  time  as  this  Corporation,  through  its  Board  of
Directors, has designated an area of interest, the officers, directors and other
members of management of this Corporation  shall be free to engage in such areas
of interest on their own and the doctrine of corporate  opportunities  shall not
limit the rights of any officer,  director or other member of management of this
Corporation to continue a business  existing prior to the time that such area of
interest  is  designated  by  this  corporation.  This  provision  shall  not be
construed  to release any  employee of the  Corporation  (other than an officer,
director or member of  management)  from any duties  which he or she may have to
the Corporation.

ELEVENTH.  In  furtherance  and  not  in  limitation  of  the  rights,   powers,
privileges,  and  discretionary  authority  granted or  conferred by the General
Corporation  Law of the State of Delaware or other statutes or laws of the State
of Delaware,  the Board of Directors is expressly authorized without the consent
of our stockholders to:

A.   Make, amend, alter, or repeal the Bylaws of the Corporation;

B.   Authorize  and cause to be executed  mortgages  and liens upon the real and
     personal property of the Corporation, and to hypothecate such property;

C.   Set apart out of any funds of the  Corporation  available  for  dividends a
     reserve or  reserves of any proper  purpose and reduce any such  reserve in
     the manner in which it was created; and

D.   Adopt from time to time Bylaw provisions with respect to indemnification of
     directors,  officer, employees,  agents, and other persons as it shall deem
     expedient  and in the best  interest of the  Corporation  and to the extent
     permitted by law. In the event no such Bylaw  provisions are adopted,  then
     the  Corporation  shall  indemnify all persons whom it may indemnify to the
     full extent  permitted by Section 145 of the Delaware  General  Corporation
     Law as amended from time to time.

TWELFTH.  The books of the Corporation may be kept outside the State of Delaware
at such place or places as may be  designated  from time to time by the Board of
Directors  or in  the  Bylaws  of the  Corporation,  subject  to any  provisions
contained in the statutes.

THIRTEENTH.  The  Corporation  reserves the right to amend,  alter,  change,  or
repeal  any  provisions  herein  contained,  in  the  manner  now  or  hereafter
prescribed by statute,  and all rights,


                                       64
<PAGE>

powers, privileges, and discretionary authority granted or conferred herein upon
stockholders or directors are granted subject to this reservation.

     The  undersigned,  being the sole  incorporator  herein before named,  does
hereby make this  Amended and  Restated  Certificate  of  Incorporation,  hereby
declaring, affirming, acknowledging, and certifying, under penalties of perjury,
that  this is the act and deed of the  undersigned  and that  the  facts  stated
herein are true, and accordingly has hereunto set his hand this 10th day of May,
1998.




                                              ----------------------------------
                                              Joseph Sierchio, Sole Incorporator


                                       65



                                  Exhibit 2(2)

                                     BY-LAWS

                                       OF

                        TELEFFICIENCY HOLDING CORPORATION


1.   MEETINGS OF STOCKHOLDERS.

     1.1 Annual Meeting.  The annual meeting of  stock-holders  shall be held on
the first Monday of May in each year, or as soon thereafter as practicable,  and
shall be held at a place  and time  determined  by the board of  directors  (the
"Board").

     1.2 Special Meetings. Special meetings of the stockholders may be called by
resolution of the Board or the  president and shall be called by the  presidenty
or secretary  upon the written  request  (stating the purpose or purposes of the
meeting)  of a majority of the  directors  then in office or of the holders of a
majority of the outstanding  shares  entitled to vote. Only business  related to
the  purposes  set forth in the notice of the  meeting  may be  transacted  at a
special meeting.

     1.3 Place and Time of Meetings. Meetings of the stockholders may be held in
or outside Delaware at the place and time specified by the Board or the officers
or stockholders requesting the meeting.

     1.4 Notice of Meetings; Waiver of Notice. Written notice of each meeting of
stockholders shall be given to each stockholder entitled to vote at the meeting,
except that (a) it shall not be necessary to give notice to any  stockholder who
submits a signed waiver of notice before or after the meeting, and (b) no notice
of an adjourned  meeting need be given,  except when required  under section 1.5
below or by law. Each notice of a meeting shall be


                                       66
<PAGE>

given, personally or by mail, not fewer than 10 nor more than 60 days before the
meeting and shall state the time and place of the meeting, and, unless it is the
annual meeting,  shall state at whose direction or request the meeting is called
and the purposes for which it is called.  If mailed,  notice shall be considered
given when mailed to a stockholder at his address on the corporation's  records.
The  attendance  of any  stockholder  at a meeting,  without  protesting  at the
beginning of the meeting  that the meeting is not  lawfully  called or convened,
shall constitute a waiver of notice by him.

     1.5 Quorum.  At any meeting of  stockholders,  the presence in person or by
proxy  of the  holders  of a  majority  of the  shares  entitled  to vote  shall
constitute a quorum for the  transaction  of any  business.  In the absence of a
quorum,  a majority in voting  interest of those present or, if no  stockholders
are  present,  any officer  entitled to preside at or to act as secretary of the
meeting,  may adjourn the meeting  until a quorum is present.  At any  adjourned
meeting  at which a quorum is  present,  any action may be taken that might have
been  taken at the  meeting  as  originally  called.  No notice of an  adjourned
meeting  need be given,  if the time and place are  announced  at the meeting at
which the adjournment is taken,  except that, if adjournment is for more than 30
days or if, after the  adjournment,  a new record date is fixed for the meeting,
notice of the adjourned meeting shall be given pursuant to section 1.4.

     1.6 Voting;  Proxies.  Each  stockholder of record shall be entitled to one
vote for each  share  registered  in his name.  Corporate  action to be taken by
stockholder vote, other than the election of directors, shall be authorized by a
majority  of the votes cast at a meeting of  stockholders,  except as  otherwise
provided  by law or by  section  1.8.  Directors  shall be elected in the manner
provided in section  2.1.  Voting need not be by ballot,  unless  requested by a
majority of the  stockholders  entitled to vote at the meeting or ordered by the
chairman of the  meeting.  Each  stockholder  entitled to vote at any meeting of
stockholders  or to  express  consent  to or dissent  from  corporate  action in
writing without a meeting may authorize another


                                       67
<PAGE>

person to act for him by proxy.  No proxy  shall be valid after three years from
its date, unless it provides otherwise.

     1.7 List of  Stockholders.  Not fewer than 10 days prior to the date of any
meeting of  stockholders,  the  secretary  of the  corporation  shall  prepare a
complete  list of  stockholders  entitled  to vote at the  meeting,  arranged in
alphabetical order and showing the address of each stockholder and the number of
shares  registered in his name.  For a period of not fewer than 10 days prior to
the meeting,  the list shall be available  during  ordinary  business  hours for
inspection by any  stockholder  for any purpose  germane to the meeting.  During
this period,  the list shall be kept either (a) at a place within the city where
the meeting is to be held, if that place shall have been specified in the notice
of the meeting, or (b) if not so specified, at the place where the meeting is to
be held. The list shall also be available for inspection by  stockholders at the
time and place of the meeting.

     1.8 Action by Consent  Without a Meeting.  Any action required or permitted
to be taken at any  meeting  of  stockholders  may be taken  without a  meeting,
without prior notice and without a vote, if a consent in writing,  setting forth
the action so taken,  shall be signed by the holders of outstanding stock having
not fewer than the minimum  number of votes that would be necessary to authorize
or take such action at a meeting at which all shares  entitled  to vote  thereon
were present and voting. Prompt notice of the taking of any such action shall be
given to those stockholders who did not consent in writing.


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<PAGE>

2.   BOARD OF DIRECTORS.

     2.1 Number, Qualification,  Election and Term of Directors. The business of
the  corporation  shall be managed by the entire Board,  which  initially  shall
consist  of two (2)  directors.  The  number  of  directors  may be  changed  by
resolution  of a majority of the Board or by the  stockholders,  but no decrease
may shorten the term of any incumbent director.  To the extent that the Board or
stockholders increase the number of directors,  such newly created positions may
be filled by the Board in the manner provided in Section 2.10 hereof.  Except as
otherwise provided herein,  directors shall be elected at each annual meeting of
stockholders  by a plurality  of the votes cast and shall hold office  until the
next annual meeting of stockholders and until the election and  qualification of
their respective  successors,  subject to the provisions of section 2.9. As used
in these  by-laws,  the term "entire  Board" means the total number of directors
the corporation would have, if there were no vacancies on the Board.

     2.2  Quorum and Manner of Acting.  A  majority  of the entire  Board  shall
constitute a quorum for the  transaction  of business at any meeting,  except as
provided in section 2.10. Action of the Board shall be authorized by the vote of
the  majority of the  directors  present at the time of the vote,  if there is a
quorum,  unless otherwise provided by law or these by-laws.  In the absence of a
quorum, a majority of the directors present may adjourn any meeting from time to
time until a quorum is present.

     2.3 Place of  Meetings.  Meetings  of the  Board may be held in or  outside
Delaware.

     2.4 Annual and Regular  Meetings.  Annual  meetings  of the Board,  for the
election of officers and  consideration  of other matters,  shall be held either
(a) without notice  immediately  after the annual meeting of stockholders and at
the same  place,  or (b) as soon as  practicable  after the  annual  meeting  of
stockholders,  on notice as provided  in section  2.6.


                                       69
<PAGE>

Regular  meetings  of the Board  may be held  without  notice at such  times and
places as the Board  determines.  If the day  fixed for a regular  meeting  is a
legal holiday, the meeting shall be held on the next business day.

     2.5 Special  Meetings.  Special  meetings of the Board may be called by the
president or by a majority of the directors.

     2.6 Notice of Meetings;  Waiver of Notice.  Notice of the time and place of
each  special  meeting  of the  Board,  and of  each  annual  meeting  not  held
immediately  after the annual  meeting of  stockholders  and at the same  place,
shall be given to each  director by mailing it to him at his  residence or usual
place of business at least three days before the meeting,  or by  delivering  or
telephoning  or  telegraphing  it to him at least two days  before the  meeting.
Notice of a special  meeting  also shall state the purpose or purposes for which
the meeting is called.  Notice need not be given to any  director  who submits a
signed  waiver of notice  before or after the meeting or who attends the meeting
without  protesting  at the  beginning  of the  meeting the  transaction  of any
business because the meeting was not lawfully called or convened.  Notice of any
adjourned  meeting need not be given,  other than by announcement at the meeting
at which the adjournment is taken.

     2.7 Board or Committee  Action  Without a Meeting.  Any action  required or
permitted to be taken by the Board or by any committee of the Board may be taken
without a meeting,  if all the members of the Board or the committee  consent in
writing to the adoption of a resolution  authorizing the action.  The resolution
and the written  consents by the members of the Board or the committee  shall be
filed with the minutes of the proceedings of the Board or the committee.

     2.8 Participation in Board or Committee  Meetings by Conference  Telephone.
Any or all members of the Board or any committee of the Board may participate in
a meeting


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<PAGE>

of the Board or the  committee  by means of a  conference  telephone  or similar
communications  equipment  allowing all persons  participating in the meeting to
hear each other at the same time.  Participation  by such means shall constitute
presence in person at the meeting.

     2.9  Resignation  and Removal of Directors.  Any director may resign at any
time by delivering  his  resignation in writing to the president or secretary of
the corporation,  to take effect at the time specified in the  resignation;  the
acceptance  of a  resignation,  unless  required  by  its  terms,  shall  not be
necessary to make it  effective.  Any or all of the  directors may be removed at
any time, either with or without cause, by vote of the stockholders.

     2.10  Vacancies.  Any  vacancy in the Board,  including  one  created by an
increase in the number of directors,  may be filled for the unexpired  term by a
majority vote of the remaining directors, though less than a quorum.

     2.11  Compensation.  Directors shall receive such compensation as the Board
determines,   together  with  reimbursement  of  their  reasonable  expenses  in
connection with the performance of their duties. A director also may be paid for
serving the corporation or its affiliates or subsidiaries in other capacities.

3.   COMMITTEES.

     3.1 Executive Committee.  The Board, by resolution adopted by a majority of
the entire Board, may designate an executive committee of one or more directors,
which shall have all the powers and authority of the Board,  except as otherwise
provided in the  resolution,  section 141(c) of the General  Corporation  Law of
Delaware or any other  applicable  law. The members of the  executive  committee
shall serve at the pleasure of the Board. All action of the executive  committee
shall be reported to the Board at its next meeting.

     3.2 Other Committees. The Board, by resolution adopted by a majority of


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<PAGE>

the entire Board, may designate other committees of one or more directors, which
shall serve at the Board's pleasure and have such powers and duties as the Board
determines.

     3.3 Rules  Applicable  to  Committees.  The Board may designate one or more
directors as alternate  members of any committee,  who may replace any absent or
disqualified  member at any meeting of the committee.  In case of the absence or
disqualification of any member of a committee,  the member or members present at
a meeting of the committee and not  disqualified,  whether or not a quorum,  may
unanimously  appoint  another  director  to act at the  meeting  in place of the
absent or  disqualified  member.  All action of a committee shall be reported to
the Board at its next meeting. Each committee shall adopt rules of procedure and
shall meet as provided by those rules or by resolutions of the Board.

4.   OFFICERS.

     4.1 Number;  Security.  The executive  officers of the corporation shall be
the  president,  one or  more  vice  presidents  (including  an  executive  vice
president, if the Board so determines),  a secretary and a treasurer. Any two or
more offices may be held by the same person.  The board may require any officer,
agent or employee to give security for the faithful performance of his duties.

     4.2 Election;  Term of Office.  The executive  officers of the  corporation
shall be elected  annually by the Board, and each such officer shall hold office
until the next  annual  meeting  of the Board  and  until  the  election  of his
successor, subject to the provisions of section 4.4.

     4.3  Subordinate  Officers.  The Board  may  appoint  subordinate  officers
(including assistant secretaries and assistant treasurers), agents or employees,
each of whom shall hold  office for such  period and have such powers and duties
as the Board  determines.  The Board may  delegate to any  executive  officer or
committee the power to appoint and define


                                       72
<PAGE>

the powers and duties of any subordinate officers, agents or employees.

     4.4 Resignation and Removal of Officers. Any officer may resign at any time
by delivering  his  resignation  in writing to the president or secretary of the
corporation,  to take  effect  at the time  specified  in the  resignation;  the
acceptance  of a  resignation,  unless  required  by  its  terms,  shall  not be
necessary to make it effective. Any officer elected or appointed by the Board or
appointed by an executive  officer or by a committee may be removed by the Board
either  with or without  cause,  and in the case of an officer  appointed  by an
executive officer or by a committee,  by the officer or committee that appointed
him or by the president.

     4.5 Vacancies. A vacancy in any office may be filled for the unexpired term
in the manner  prescribed in sections 4.2 and 4.3 for election or appointment to
the office.

     4.6 The President.  The president shall be the chief  executive  officer of
the  corporation.  Subject to the  control of the Board,  he shall have  general
supervision  over the  business  of the  corporation  and shall  have such other
powers and duties as  presidents  of  corporations  usually have or as the Board
assigns to him.

     4.7 Vice  President.  Each vice president shall have such powers and duties
as the Board or the president assigns to him.

     4.8 The Treasurer.  The treasurer shall be the chief  financial  officer of
the corporation and shall be in charge of the corporation's  books and accounts.
Subject to the control of the Board,  he shall have such other powers and duties
as the Board or the president assigns to him.

     4.9 The  Secretary.  The secretary  shall be the secretary of, and keep the
minutes of, all meetings of the Board and the stockholders, shall be responsible
for giving


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<PAGE>

notice of all meetings of  stockholders  and the Board,  and shall keep the seal
and, when  authorized  by the Board,  apply it to any  instrument  requiring it.
Subject to the control of the Board, he shall have such powers and duties as the
Board or the  president(3)  assigns to him. In the absence of the secretary from
any meeting,  the minutes shall be kept by the person appointed for that purpose
by the presiding officer.

     4.10 Salaries.  The Board may fix the officers' salaries, if any, or it may
authorize the president to fix the salary of any other officer.

5.   SHARES.

     5.1  Certificates.   The  corporation's  shares  shall  be  represented  by
certificates in the form approved by the Board. Each certificate shall be signed
by the  president(10) or a vice president,  and by the secretary or an assistant
secretary or the treasurer or an assistant  treasurer,  and shall be sealed with
the corporation's  seal or a facsimile of the seal. Any or all of the signatures
on the certificate may be a facsimile.

     5.2  Transfers.  Shares  shall be  transferable  only on the  corporation's
books, upon surrender of the certificate for the shares,  properly endorsed. The
Board may  require  satisfactory  surety  before  issuing a new  certificate  to
replace a certificate claimed to have been lost or destroyed.

     5.3 Determination of Stockholders of Record. The Board may fix, in advance,
a date as the record  date for the  determination  of  stockholders  entitled to
notice of or to vote at any meeting of the  stockholders,  or to express consent
to or dissent from any proposal without a meeting,  or to receive payment of any
dividend or the allotment of any rights, or for the purpose of any other action.
The record date may not be more than 60 or

- ----------
(3)  If  there  is  a  chairman,   this  responsibility  may  also,  or  in  the
     alternative, be his.


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<PAGE>

fewer than 10 days  before the date of the  meeting or more than 60 days  before
any other action.

6.   INDEMNIFICATION AND INSURANCE.

     6.1  Right  to  Indemnification.  Each  person  who was or is a party or is
threatened  to be  made a  party  to or is  involved  in  any  action,  suit  or
proceeding,   whether  civil,  criminal,   administrative  or  investigative  (a
"proceeding"),  by  reason  of the fact  that he,  or a person of whom he is the
legal  representative,  is or was a director or officer of the corporation or is
or was  serving  at the  request  of the  corporation  as a  director,  officer,
employee or agent of another  corporation  or of a  partnership,  joint venture,
trust or other  enterprise,  including  service with respect to employee benefit
plans,  whether the basis of such proceeding is alleged action or inaction in an
official  capacity or in any other capacity while serving as director,  officer,
employee or agent,  shall be indemnified and held harmless by the corporation to
the fullest  extent  permitted by the General  Corporation  Law of Delaware,  as
amended from time to time, against all costs, charges, expenses, liabilities and
losses  (including  attorneys'  fees,  judgments,  fines,  ERISA excise taxes or
penalties and amounts paid or to be paid in settlement)  reasonably  incurred or
suffered by such person in connection therewith,  and that indemnification shall
continue  as to a person who has ceased to be a director,  officer,  employee or
agent and shall inure to the benefit of his heirs, executors and administrators;
provided,  however,  that,  except as provided in section 6.2,  the  corporation
shall  indemnify any such person seeking  indemnification  in connection  with a
proceeding (or part thereof)  initiated by that person,  only if that proceeding
(or part  thereof) was  authorized  by the Board.  The right to  indemnification
conferred in these by-laws shall be a contract right and shall include the right
to be paid by the  corporation  the  expenses  incurred  in  defending  any such
proceeding in advance of its final disposition;  provided, however, that, if the
General Corporation Law of Delaware, as amended from time to time, requires, the
payment of such expenses  incurred by a


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<PAGE>

director or officer in his  capacity  as a director  or officer  (and not in any
other  capacity in which  service  was or is  rendered  by that  person  while a
director  or  officer,  including,  without  limitation,  service to an employee
benefit plan) in advance of the final  disposition of a proceeding shall be made
only upon delivery to the corporation of an undertaking, by or on behalf of such
director or officer, to repay all amounts so advanced, if it shall ultimately be
determined that such director or officer is not entitled to be indemnified under
these by-laws or otherwise. The corporation may, by action of its Board, provide
indemnification  to employees and agents of the corporation  with the same scope
and effect as the foregoing indemnification of directors and officers.

     6.2 Right of Claimant to Bring  Suit.  If a claim under  section 6.1 is not
paid in full by the  corporation  within 30 days after a written  claim has been
received by the corporation,  the claimant may at any time thereafter bring suit
against  the  corporation  to  recover  the unpaid  amount of the claim and,  if
successful  in whole or in part,  the claimant also shall be entitled to be paid
the expense of prosecuting  that claim. It shall be a defense to any such action
(other  than an action  brought  to  enforce a claim for  expenses  incurred  in
defending any proceeding in advance of its final disposition, where the required
undertaking,  if any, is required and has been tendered to the corporation) that
the claimant has failed to meet a standard of conduct that makes it  permissible
under Delaware law for the  corporation to indemnify the claimant for the amount
claimed.  Neither  the  failure of the  corporation  (including  its Board,  its
independent  legal  counsel or its  stockholders)  to have made a  determination
prior to the commencement of such action that indemnification of the claimant is
permissible  in the  circumstances  because he has met that standard of conduct,
nor an  actual  determination  by the  corporation  (including  its  Board,  its
independent  counsel or its  stockholders)  that the  claimant  has not met that
standard  of conduct,  shall be a defense to the action or create a  presumption
that the claimant has failed to meet that standard of conduct.


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<PAGE>

     6.3 Non-Exclusivity of Rights. The right to indemnification and the payment
of  expenses  incurred  in  defending  a  proceeding  in  advance  of its  final
disposition  conferred  in this  section 6 shall not be  exclusive  of any other
right any person may have or hereafter  acquire under any statute,  provision of
the certificate of  incorporation,  by-law,  agreement,  vote of stockholders or
disinterested directors or otherwise.

     6.4 Insurance.  The corporation may maintain insurance,  at its expense, to
protect itself and any director,  officer,  employee or agent of the corporation
or another corporation,  partnership,  joint venture,  trust or other enterprise
against any such  expense,  liability  or loss,  whether or not the  corporation
would have the power to indemnify such person against that expense, liability or
loss under Delaware law.

     6.5 Expenses as a Witness. To the extent any director, officer, employee or
agent of the  corporation  is by reason of such  position,  or a  position  with
another entity at the request of the corporation,  a witness in any action, suit
or proceeding,  he shall be indemnified  against all costs and expenses actually
and reasonably incurred by him or on his behalf in connection therewith.

     6.6 Indemnity Agreements. The corporation may enter into agreement with any
director,   officer,   employee  or  agent  of  the  corporation  providing  for
indemnification to the fullest extent permitted by Delaware law.

7.   MISCELLANEOUS.

     7.1 Seal.  The Board shall adopt a  corporate  seal,  which shall be in the
form of a circle and shall bear the corporation's name and the year and state in
which it was incorporated.

     7.2 Fiscal Year.  The Board may  determine the  corporation's  fiscal year.


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<PAGE>

Until changed by the Board, the last day of the corporation's  fiscal year shall
be December 31.

     7.3 Voting of Shares in Other  Corporations.  Shares in other  corporations
held by the  corporation  may be  represented  and voted by an  officer  of this
corporation  or by a proxy or proxies  appointed by one of them.  The Board may,
however, appoint some other person to vote the shares.

     7.4  Amendments.  By-laws  may  be  amended,  repealed  or  adopted  by the
stockholders and, as provided by the Certificate of Incorporation,  by the Board
of Directors without the assent or vote of the stockholders.



                                       78



                                  Exhibit 2(3)

     PLAN OF REORGANIZATION & SHARE PURCHASE  AGREEMENT dated as of May 11, 1998
("Purchase  Agreement") between  Telefficiency  Holding Corporation,  a Delaware
corporation  ("Delco")  and  Telefficiency   Corporation,   an  Ontario,  Canada
corporation ("Telefficiency").

     Telefficiency   and  Delco  are   desirous   of   effecting   a   corporate
reorganization  of Telefficiency on a tax deferred basis (the  "Reorganization")
upon the terms and conditions hereinafter set forth;

     NOW THEREFORE,  in  consideration  of the premises and the mutual covenants
and  representations   hereinafter  stated  and  for  other  good  and  valuable
considerations the receipt and sufficiency of which is hereby acknowledged,  the
parties agree as follows:

     1.   Definitions.

Articles of Amendment:          shall mean the Articles of Amendment attached as
                                Exhibit 2(a)(iii) hereto.

Call Right:                     shall  have the  meaning  set  forth in  Section
                                6(c).

Class A Exchangeable Shares:    shall mean the Class A Exchangeable  Shares,  no
                                par  value,  of   Telefficiency,   having  those
                                attributes   set  forth  in  the   Articles   of
                                Amendment.

Class B Exchangeable Shares:    shall mean the Class B Exchangeable  Shares,  no
                                par  value,  of   Telefficiency,   having  those
                                attributes   set  forth  in  the   Articles   of
                                Amendment.

Common Shares:                  shall  mean the  Common  Shares  no par value of
                                Telefficiency.

Delco:                          shall mean Telefficiency Holding Corporation,  a
                                Delaware Corporation.

Delco Class A Common Shares:    shall mean the Class A Voting and  Participating
                                Common  Shares  of Delco  having a par  value of
                                $.0001 per share.

Delco Class B Common Shares:    shall  mean the Class B  Convertible  Voting and
                                Non-participating  Common Shares of Delco having
                                a par value of $.0001 per shares.


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<PAGE>

Effective Date:                 shall  mean the date on which the  second set of
                                Articles of Amendment are filed and receipted by
                                the  appropriate  regulatory  bodies in Ontario,
                                Canada.

Equivalent Factor:              shall   mean,   in  the  case  of  the  Class  A
                                Exchangeable  Shares the  factor of 1.0,  and in
                                the  case of  Class B  Exchangeable  Shares  the
                                factor  of 0.5,  providing,  however,  that such
                                Equivalent Factor shall be adjusted from time to
                                time   in    proportion   to   any   splits   or
                                consolidation of the Delco Class A Common Shares
                                or any stock dividends issued on the Delco Class
                                A  Common   Shares  of   Telefficiency   Holding
                                Corporation.

Equivalent Number of
Exchangeable Shares:            shall  be  the  number  of  Exchangeable  shares
                                multiplied by the respective Equivalent Factor.

Exchangeable Shares:            shall  mean  either  the  Class  A  Exchangeable
                                Shares or the Class B Exchangeable Shares of the
                                Corporation, as the case may be.

Put Option:                     shall have the meaning set forth in Section 5(a)
                                hereof.

Redemption Right:               shall have the meaning set forth in Section 7(a)
                                hereof.

Restriction Period:             shall  mean a period of one year  commencing  on
                                the Effective Date.

Retraction Right:               shall have the meaning set forth in Section 6(a)
                                hereof.

Share Consolidation:            shall  have that  meaning  set forth in  Section
                                2(a)(iii) hereof.

Special Common Shares:          shall mean the  Special  Common  Shares,  no par
                                value of Telefficiency,  having those attributes
                                set forth in the Articles of Amendment.

Stock Dividend:                 shall  have that  meaning  set forth in  Section
                                2(a)(i) hereof.

Telefficiency:                  shall   mean   Telefficiency    Corporation,   a
                                corporation  formed and existing  under the laws
                                of Ontario, Canada.


                                       80
<PAGE>

2.   Share Restructuring.

     (a)  Stock Dividend and Consolidation.

     (i) On or prior to the Effective Date,  Telefficiency shall declare and pay
a stock  dividend  in respect of its Common  Shares (the  "Stock  Dividend")  of
0.379862735 Common Shares for each issued and outstanding Common Share.

     (ii)  Notwithstanding  the  foregoing,  Messrs.  Michael Brunet and William
Clubine and parties related and associated with them  (collectively the "Control
Group") will irrevocably waive their rights in and to the Stock Dividend.

     (iii)  Subsequent  to the  payment and  receipt of the Stock  Dividend  and
subject to  shareholder  approval,  Telefficiency  will or will  cause  existing
Articles of  Incorporation to be amended (the "Articles of Amendment") to, among
other things  consolidate  the  7,589,241  then to be  outstanding  and allotted
Common  Shares  into  5,500,000  Common  Shares  of  Telefficiency  (the  "Share
Consolidation"). It is intended that as a result of the Stock Dividend and Share
Consolidation,  the  Control  Group will suffer a  reduction  in their  existing
Common Share ownership by 2.11% and all remaining  Shareholders  will then enjoy
an  increase  in their  interest  in the  Company by 34.88%  over the  ownership
division as at the record date. The Articles of Amendment shall be substantially
as set forth in Exhibit 2(a)(iii) hereto.

     (b) Exchangeable Shares of Telefficiency into Delco Class A Common Shares.

     (i) The  Articles  of  Amendment  will  provide  that,  in  addition to the
existing  unlimited  number of authorized  Common  Shares,  the share capital of
Telefficiency  be further  increased  and  amended,  by creation of: (1) Special
Common Shares and (2) two new classes of exchangeable shares consisting of Class
A Exchangeable Shares and Class B Exchangeable Shares.

     (ii)  Pursuant to the  Articles  of  Amendment,  each Common  Share will be
converted  into a  Class  A  Exchangeable  Share  on the  basis  of one  Class A
Exchangeable Share for each Common Share.  However,  Telefficiency  Shareholders
will have the option to  exchange  all or a portion of their  Common  Shares for
Special Common Shares, thus realizing the benefit of the capital gains exemption
afforded under applicable Canadian tax legislation.  Pursuant to the Articles of
Amendment,  each Special Common Shares issued will be converted into two Class B
Exchangeable Shares.

     (iii) The Class A Exchangeable Shares and Class B Exchangeable Shares shall
have the  designations,  powers  and  attributes  set forth in the  Articles  of
Amendment.

     (iv) On the Effective Date, Telefficiency will have no voting securities of
any type issued and outstanding and, except as contemplated  hereby with respect
to the issuance to Delco,  no  commitment or obligation to issue any such voting
securities.

3.   Sale, Purchase and Delivery of Delco Class B Common Shares.

     In order to provide the  Telefficiency  Shareholders with a pro rata voting
interest in Delco,  on the Effective Date subject to the terms and conditions of
this  Agreement,  Telefficiency  agrees to sell,


                                       81
<PAGE>

transfer,   convey,   assign  and   deliver   5,500,000   Common   Shares   (the
"Reorganizational   Shares")  to  Delco,   and  Delco  agrees  to  purchase  the
Reorganizational  Shares  in  consideration,  in part,  of the  delivery  to the
Telefficiency  Shareholders  of 5,500,000 of Delco Class B Common  shares on the
basis of one  share of Delco  Class B Common  Shares  for  every (i) one Class A
Exchangeable  Share or (ii) two Class B  Exchangeable  Shares owned of record by
such Telefficiency Shareholder.  The certificates representing the Delco Class B
Common  Shares  shall be  delivered  to the  Telefficiency  Shareholders  at the
addresses set forth in Telefficiency's Shareholder register.

4.   Restrictions on Transfer.

     (a) Once  issued and  delivered  as  aforesaid,  neither  the Delco Class B
Common  Shares nor the Class A  Exchangeable  shares (the "Class A  Exchangeable
Unit") on the one hand  and/or the Delco  Class B Common  Shares and the Class B
Exchangeable  Shares (the "Class B Exchangeable Unit") on the other hand, may be
detached and/or transferred or otherwise disposed of separate and apart from the
other securities constituting such Unit.

     (b) No transfer or other  disposition of either a Class A Exchangeable Unit
or Class B Exchangeable Unit will be permitted during the Restriction Period.

     (c) Upon termination of the Restriction Period, a Class A Exchangeable Unit
and Class B Exchangeable  Unit may only be  transferred  in accordance  with (i)
Sections  5,  6  and  7  hereof,  or  (ii)  an  applicable  exemption  from  the
registration requirements of the Securities Act of 1933, as amended.

         (d) The  certificates  representing  the Class A  Exchangeable  Shares,
Class B  Exchangeable  shares and the Delco Class B Common  Shares  shall bear a
legend reflecting the foregoing transferability restrictions.

5.   Exchange Rights.

     (a)  Notwithstanding the restrictions set forth in Section 4 hereof, at any
time after the expiration of the  Restriction  Period and subject to the further
provisions of this Section 5,

          (i) each holder of Class A Exchangeable Shares shall have the right to
     sell (the "Class A Put  Option") a Class A  Exchangeable  Share to Delco in
     exchange,  subject to adjustments as provided in the Articles of Amendment,
     for one Delco Class A Common Share for each Class A Exchangeable Share; and

          (ii) each holder of Class B  Exchangeable  Shares shall have the right
     to sell (the "Class B Put Option") two Class B Exchangeable Shares to Delco
     in  exchange,  subject  to  adjustments  as  provided  in the  Articles  of
     Amendments,  for one Delco Class A Common Share. The Class A Put Option and
     the Class B Put Option are sometimes  collectively  referred to as the "Put
     Options."

     (b) the Put Options are exercisable by delivery to Delco of the notice (the
"Put Notice") in the form attached hereto as Exhibit 5(b).

     (c) The  exercise  of the Put  Options  is  further  conditioned  upon  the
delivery  by the  exercising  Telefficiency  Shareholder  to  Delco  of (i)  the
certificate(s)  representing  the  Class  A


                                       82
<PAGE>

Exchangeable Shares and Class B Exchangeable Shares which are the subject of the
Put Options,  and (ii) as well as the  certificate(s)  representing  one Delco B
Common Share for (i) in the case of Class A Exchangeable Shares, every one Class
A  Exchangeable  Share tendered and (ii) in the case of the Class B Exchangeable
Shares,  every two Class B Exchangeable  Shares tendered.  All such certificates
shall be duly  endorsed,  in blank,  for  transfer.  Within 10 business  days of
receipt  the Put Notice  and all  requisite  certificates,  Delco will issue the
Delco Class A Common Shares to the exercising  Telefficiency  Shareholders.  The
Delco Class B Common Shares transferred  pursuant to the exercise of Put Options
shall be restored to the status of authorized  and unissued Delco Class B Common
Shares.

6.   Retraction and Overriding Call Right.

     (a) Holders of Class A Exchangeable  Shares or Class B Exchangeable  Shares
may, at any time after the Restriction Period,  require  Telefficiency to redeem
(the "Retraction Right"),  respectively, all or any portion of such Exchangeable
Shares owned of record by such holder,  for a redemption price equal to the fair
market value at the time of redemption of the Equivalent Number of Delco Class A
Common Shares to be paid and satisfied by the delivery of an Equivalent  Number,
of Delco Class A Common Shares of Delco and any additional  amount  representing
any declared and unpaid dividends on the respective Exchangeable Shares.

     (b) The Retraction  Right is exercisable by delivery to  Telefficiency  and
Delco of the notice (the  "Retraction  Notice") in the form  attached  hereto as
Exhibit 6(b).

     (c) The  exercise of the  Retraction  Right is further  conditioned  on the
delivery by the exercising Telefficiency  Shareholder to (i) Telefficiency,  the
certificates  representing  the Class A or Class B Exchangeable  Shares,  as the
case may be, being tendered and to (ii) Delco, the  certificate(s)  representing
one Delco B Common Share for (i) in the case of Class A Exchangeable,  every one
Class  A  Exchangeable  Share  tendered  and  (ii) in the  case  of the  Class B
Exchangeable,   every  two  Class  B  Exchangeable  Shares  tendered.  All  such
certificates  shall be duly endorsed in blank,  for transfer to Telefficiency in
the case of the Class A or Class B Exchangeable  Shares and to Delco in the case
of the  Delco  Class B Common  Shares.  Subject  to its Call  Right,  within  20
business days of the receipt by Telefficiency and Delco of the Retraction Notice
and the requisite  certificates,  Delco will issue an Equivalent Number of Delco
Class A Common Shares to the tendering Telefficiency Shareholder. Delco B Common
Shares tendered in connection with the exercise of the Retraction Right shall be
restored to the status of authorized and unissued Delco Class B Common Shares.

     (d) The Retraction  Right provided in Section 6(a) herein is subject to the
overriding  call right (the "Call Right") of Delco,  pursuant to which Delco may
acquire the Class A  Exchangeable  or Class B  Exchangeable  Shares  tendered in
consideration of the issuance of the Equivalent Number, subject to adjustment as
provided  in the  Articles  of  Amendment,  of Delco  Class A Common  Shares  in
priority to  Telefficiency's  obligations  under the Retraction  Right. The Call
Right may be  exercised  by Delco  within 20 days of receipt  of the  Retraction
Notice by  providing  written  notice  thereof  to the  tendering  Telefficiency
Shareholder.  Upon the exercise of the Call Right by Delco,  the  certificate(s)
representing the Class A Exchangeable and Class B Exchangeable Shares as well as
the certificate(s) representing Delco Class B Common Shares delivered along with
the  Retraction  Notice to Delco will be deemed  delivered  pursuant  to Delco's
exercise of its Call Right. Upon consummation of the Call Right, the Delco Class
B Common Shares shall be restored to the status of authorized and unissued Delco
Class B Common Shares.


                                       83
<PAGE>

7.   Redemption Rights.

     (a)  Telefficiency  shall  have the right at any time after June 1, 2028 to
redeem (the  "Redemption  Right"),  respectively,  the Class A Exchangeable  and
Class B  Exchangeable  Shares for a  redemption  price  equal to the fair market
value at the time of redemption of the Equivalent Number of Delco Class A Common
Shares,  to be paid and  satisfied by the delivery of the  Equivalent  Number of
Delco Class A Common Shares, and an additional amount  representing any declared
and unpaid dividends on Class A or Class B Exchangeable Shares.

     (b) The  Redemption  Right is  exercisable  by  delivery of the notice (the
"Redemption Notice") in form attached hereto as Exhibit 7(b).

     (c) Delivery of the Delco Class A Shares to the Telefficiency  Shareholders
is subject to the further condition that the Telefficiency  Shareholders deliver
(i) to  Telefficiency  the  certificates  representing  the  Class A or  Class B
Exchangeable  Shares  to be  redeemed  and  (ii) to  Delco,  the  certificate(s)
representing  one  Delco  B  Common  Share  for  (i)  in the  case  of  Class  A
Exchangeable, every one Class A Exchangeable Share redeemed and (ii) in the case
of the  Class B  Exchangeable,  every  two  Class B  Exchangeable  Shares  being
redeemed.  All such  certificates are to be duly endorsed in blank for transfer,
in the case of the Class A and Class B Exchangeable  Shares to Telefficiency and
in the case of the Delco Class B Common Shares to Delco.

     (d) Upon  consummation of the Redemption  Right,  the Delco B Common Shares
delivered  to Delco shall be restored to the status of  authorized  and unissued
Delco Class B Common Shares.

8.   Representations, Warranties and Covenants of Delco.

     Delco hereby  represents and warrants to, and covenants with  Telefficiency
that:

     (a) Delco is a corporation  duly and validly  organized and existing  under
the laws of the State of Delaware,  with full power and authority to execute and
deliver this Agreement, and to perform its obligations hereunder.

     (b) Delco has duly and lawfully executed and delivered this Agreement,  and
this Agreement  represents the legally binding obligation of Delco,  enforceable
in accordance  with the terms and conditions  hereof,  subject to any applicable
bankruptcy,  reorganization,  insolvency,  or other laws,  now or  hereafter  in
effect,  affecting creditors' rights generally, and with respect to the specific
performance hereof, to equitable doctrines applicable thereto.

     (c) Delco agrees that the certificates for Telefficiency's Common Shares to
be purchased by it shall bear an appropriate  legend indicating that such Common
Shares will be subject to the restrictions set forth in Section 4 herein and may
be sold only if  registered  under the  Securities  Act of 1933, as amended (the
"Act"),   or  pursuant  to  an  applicable   exemption  from  the   registration
requirements of the Act, or if the sale is not subject to the Act.

9.   Representations,   Warranties,   Covenants   and  Certain   Agreements   of
     Telefficiency.


                                       84
<PAGE>

     Telefficiency  hereby represents and warrants to, and covenants and further
agrees with, Delco that:

     (a)  Telefficiency is a corporation duly and validly organized and existing
under the laws of the Ontario,  Canada, with full power and authority to execute
and deliver this Agreement, and to perform its obligations hereunder.

     (b)  Telefficiency  has duly  and  lawfully  executed  and  delivered  this
Agreement,  and this  Agreement  constitutes  a valid and binding  obligation of
Telefficiency  enforceable in accordance  with its terms and conditions  hereof,
subject to any applicable bankruptcy, reorganization,  insolvency or other laws,
now or hereafter  in effect,  affecting  creditors'  rights  generally  and with
respect to the specific  performance hereof, to equitable  doctrines  applicable
thereto.  Telefficiency's  shareholders  have duly approved and  authorized  the
Reorganization,  the execution and delivery by  Telefficiency  of this Agreement
and the consummation by Telefficiency of the transactions contemplated hereby.

     (c)  Telefficiency  agrees that the certificates for Delco's Class B Common
Shares to be acquired by it shall bear an  appropriate  legend  indicating  that
such  Shares will be subject to the  restrictions  set forth in Section 4 herein
and may be sold only if registered  under the Securities Act of 1933, as amended
(the  "Act"),  or  pursuant to an  applicable  exemption  from the  registration
requirements of the Act, or if the sale is not subject to the Act.

10.  Survival of Representations and Warranties; Etc.

     (a) The  representations,  warranties,  covenants and agreements of each of
the parties hereto set forth in this Agreement  shall survive the Effective Date
and any investigation made by or on behalf of the other party.

     (b) All statements contained in any instrument delivered by or on behalf of
any  party  hereof  pursuant  to,  or  in  connection   with,  the  transactions
contemplated by this Agreement,  shall be deemed  representations and warranties
by that party.

     (c)  The  representations,  warranties,  covenants  and  agreements  herein
contained are and shall be binding upon and are and shall be for and shall inure
to the benefit of the parties hereto and their successors and assigns, and shall
not be binding upon or for or inure to the benefit of any other person.

11.  Notices and Deliveries.

     All notices, deliveries,  requests and other communications hereunder shall
be in  writing  and  shall be  deemed  to have  been  duly  given if  delivered,
transmitted by facsimile or if mailed by certified or registered mail,  pre-paid
to a party at the  address set forth  below to this  agreement  or at such other
address as shall be given in writing by either party to the other.

     If to Delco:

           Telefficiency Holding Corporation
           5155 Spectrum Way, Building 30
           Mississauga, Ontario  L4W 5A1  Canada
           Facsimile:  (905) 602-9324


                                       85
<PAGE>

     If to Telefficiency:

           Telefficiency Corporation
           5155 Spectrum Way, Building 30
           Mississauga, Ontario  L4W 5A1  Canada
           Facsimile:  (905) 602-9324

     If to a Telefficiency Shareholder:

           To the  address  for such  shareholder  set  forth on
           Telefficiency's Shareholder Registry.

12.  Modifications.

     This Agreement  represents the entire  agreement of the parties hereto with
respect to the  matters  contemplated  hereby  except  where  reference  is made
otherwise.  This Agreement may be modified only by written  agreement  signed by
the parties hereto.

13.  Counterparts.

     This Agreement may be executed in one or more  counterparts,  each of which
shall be deemed an original,  but all of which together shall constitute one and
the same instrument.

14.  Captions and Paragraph Headings.

     Caption and Section  headings used herein are for convenience  only and are
not a part of this Agreement and shall not be used in construing it.

15.  Choice of Law.

     This Agreement will be governed by and construed and enforced in accordance
with the laws of the State of New York.

16.  Succession.

     This  Agreement  shall  inure to the  benefit  of and be  binding  upon the
Telefficiency's  heirs,  executors,  administrators,  and legal representatives,
successors and assigns and Delco's successors and assigns.

17.  Use of Pronouns.

     The use of the masculine  third person  singular  pronoun in this Agreement
shall be deemed to  include  the  feminine  and  neuter  third  person  singular
pronoun.


                                       86
<PAGE>

     IN WITNESS WHEREOF, the parties have duly executed this Agreement as of the
date first above written.

                                            TELEFFICIENCY HOLDING CORPORATION



                                            By: _____________________________


                                            TELEFFICIENCY CORPORATION



                                            By: _____________________________


                                       87



                                   EXHIBIT 21


     The Company has one subsidiary,  Telefficiency  Corporation.  Telefficiency
Corporation was incorporated under the laws of Ontario, Canada and does business
under its name.


                                       88



<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
This schedule contains summary financial information extracted from the
Telefficiency Holding Corporation Consolidated Balance Sheet and Income
Statement and is qualified in its entirety by reference to such financial
statements.
</LEGEND>

<S>                             <C>
<PERIOD-TYPE>                   Year
<FISCAL-YEAR-END>                     DEC-31-1998
<PERIOD-START>                        JAN-01-1998
<PERIOD-END>                          DEC-31-1998
<CASH>                                          0
<SECURITIES>                                    0
<RECEIVABLES>                             996,395
<ALLOWANCES>                                    0
<INVENTORY>                               544,912
<CURRENT-ASSETS>                        1,563,240
<PP&E>                                    139,496
<DEPRECIATION>                             83,139
<TOTAL-ASSETS>                          1,962,197
<CURRENT-LIABILITIES>                   2,786,223
<BONDS>                                    25,157
                           0
                                     0
<COMMON>                                    1,496
<OTHER-SE>                               (850,679)
<TOTAL-LIABILITY-AND-EQUITY>            1,962,197
<SALES>                                 8,144,945
<TOTAL-REVENUES>                        8,144,945
<CGS>                                   6,075,396
<TOTAL-COSTS>                           6,075,396
<OTHER-EXPENSES>                                0
<LOSS-PROVISION>                                0
<INTEREST-EXPENSE>                         79,194
<INCOME-PRETAX>                        (1,369,735)
<INCOME-TAX>                                    0
<INCOME-CONTINUING>                             0
<DISCONTINUED>                                  0
<EXTRAORDINARY>                                 0
<CHANGES>                                       0
<NET-INCOME>                           (1,369,735)
<EPS-BASIC>                                 (0.13)
<EPS-DILUTED>                               (0.13)



</TABLE>


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