TELEFFICIENCY HOLDING CORP
10QSB, 2000-11-20
NON-OPERATING ESTABLISHMENTS
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                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                   FORM 10-QSB

(Mark One)

|X|  QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
     OF 1934

            For the quarterly period ended September 30, 2000

|_|  TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE EXCHANGE ACT

            For the transition period from __________ to ___________

            Commission file number: 0-29581

                        TELEFFICIENCY HOLDING CORPORATION
        (Exact name of small business issuer as specified in its charter)

          Delaware                                         98-0188197
(State or other jurisdiction of                (IRS Employer Identification No.)
incorporation or organization)

        5155 Spectrum Way, Bldg. 30, Mississauga, Ontario Canada L4W 5A1
                    (Address of principal executive offices)

                                 (416) 324-3030
                           (Issuer's telephone number)

                                       n/a
              (Former name, former address and former fiscal year,
                          if changed since last report)

                APPLICABLE ONLY TO ISSUERS INVOLVED IN BANKRUPTCY
                   PROCEEDINGS DURING THE PRECEDING FIVE YEARS

Check whether the registrant filed all documents and reports required to be
filed by Section 12, 13 or 15(d) of the Exchange Act after the distribution of
securities under a plan confirmed by a court.

Yes [_] No [_]

                      APPLICABLE ONLY TO CORPORATE ISSUERS

State the number of shares outstanding of each of the issuer's classes of common
equity, as of the latest practicable date:

                                                               Outstanding as of
Class                                                           November 8, 2000
-----                                                           ---------------
Class A Voting and Participating Common Stock,
     par value $.0001                                              13,087,098
Class B Convertible Voting and Nonparticipating
     Common Stock, par value $.0001                                 3,900,568

Transitional Small Business Disclosure Format (Check One): Yes[_] No [X]

<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION

                                   FORM 10-QSB

                                      INDEX


                                                                            Page
PART I     FINANCIAL INFORMATION ........................................... 3

Item 1.    Financial Statements: ........................................... 3
           Consolidated Balance Sheets ..................................... 3
           Consolidated Statements of Operations ........................... 4
           Consolidated Statements of Cash Flows ........................... 5
           Notes to Consolidated Financial Statements ...................... 6

Item 2.    Management's Discussion and Analysis or Plan of Operation ...... 11


PART II    OTHER INFORMATION .............................................. 14

Item 1.    Legal Proceedings .............................................. 14
Item 2.    Changes in Securities .......................................... 14
Item 3.    Defaults Upon Senior Securities ................................ 15
Item 4.    Submission of Matters to a Vote of Security Holders ............ 15
Item 5.    Other Information .............................................. 15
Item 6.    Exhibits and Reports on Form 8-K................................ 15

SIGNATURE PAGE ............................................................ 16

FINANCIAL DATA SCHEDULE ................................................... 17


                                       2
<PAGE>

                         PART I - FINANCIAL INFORMATION

Item 1. Financial Statements.

                        TELEFFICIENCY HOLDING CORPORATION
                           CONSOLIDATED BALANCE SHEETS
                    SEPTEMBER 30, 2000 AND DECEMBER 31, 1999
                                    UNAUDITED


                                                         2000           1999
                                                     -----------    -----------

ASSETS
Current assets:
 Accounts receivable, net                            $   277,750    $   596,990
 Inventory                                               704,600        446,920
 Notes receivable                                        237,000           --
 Prepaid expenses                                        135,664         27,354
                                                     -----------    -----------

Total current assets                                   1,355,014      1,071,264

Property and equipment - net                             105,461         59,525
Advances to related companies                             80,555        200,338
Deferred finance costs, net                              569,812        279,125
Intangibles, net                                          88,037         97,011
                                                     -----------    -----------


      TOTAL ASSETS                                   $ 2,189,276    $ 1,707,263
                                                     ===========    ===========

LIABILITIES AND STOCKHOLDERS' DEFICIT

Current liabilities:
 Bank indebtedness                                   $   520,749    $   694,212
 Accounts payable and accrued liabilities              1,202,838      1,049,789
 Deferred revenue                                        120,241        162,745
 Customers' deposits                                     102,919        398,788
 Loan payable                                               --          100,000
 Obligation under capital leases - current portion        12,000         19,569
                                                     -----------    -----------

Total current liabilities                              1,958,747      2,425,103

Debentures payable, net of discount of $ 438,996       1,361,004        605,375
Obligation under capital leases, net of
 current portion                                          13,497         14,932
                                                     -----------    -----------


      Total liabilities                                3,333,248      3,045,410
                                                     -----------    -----------

Stockholders' deficit:
 Capital stock                                             1,725          1,496
 Additional paid in capital                            4,878,663      3,445,736
 Cumulative translation adjustment                        (6,146)        99,605
 Accumulated deficit                                  (6,019,214)    (4,884,984)
                                                     -----------    -----------


      Total stockholders' deficit                     (1,143,972)    (1,338,147)
                                                     -----------    -----------

      TOTAL LIABILITIES AND STOCKHOLDERS' DEFICIT    $ 2,189,276    $ 1,707,263
                                                     ===========    ===========


          See accompanying notes to consolidated financial statements.


                                        3
<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                      CONSOLIDATED STATEMENTS OF OPERATIONS
              FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2000 AND 1999
                                    UNAUDITED


<TABLE>
<CAPTION>
                                              For the Three months Ended                  For the Nine months ended
                                                     September 30                                September 30
                                              2000                  1999                  2000                  1999
<S>                                      <C>                   <C>                   <C>                   <C>
Sales                                    $    642,071          $  1,320,891          $  2,844,046          $  4,195,510
Cost of sales                                 292,149               802,054             1,247,378             2,410,775
                                         ------------          ------------          ------------          ------------

Gross profit                                  349,922               518,837             1,596,668             1,784,735
                                         ------------          ------------          ------------          ------------

Expenses:
 Wages and salaries                           432,899               298,539             1,199,950             1,041,053
 Subcontract costs                             74,051               166,912               277,860               489,708
 Management salaries                           29,305                81,498               126,033               181,602
 Automobile                                    37,925                24,845               135,098               122,540
 Professional fees                             14,709                 4,706                90,420                30,706
 Office and general                            25,905                27,676               138,856                90,523
 Employee benefits                              3,559                24,315                92,004               105,055
 Advertising and promotion                     14,985                53,126                62,286               112,066
 Telephone                                     21,003                13,810                61,359                51,566
 Premises lease cost                           26,544                16,873                84,496                53,873
 Bank charges and interest                     92,894                16,309               273,932                66,432
 Insurance                                      4,284                 5,000                17,842                20,000
 Amortization of deferred
   Finance costs                               46,646                  --                 139,938                  --
 Depreciation and
   Amortization                                14,966                 8,000                30,824                24,700
                                         ------------          ------------          ------------          ------------
                                              839,675               741,609             2,730,898             2,389,824
                                         ------------          ------------          ------------          ------------
NET LOSS                                 $   (489,753)         $   (222,772)         $ (1,134,230)         $   (605,089)
                                         ============          ============          ============          ============
Weighted average common
 shares outstanding                        15,720,166            14,960,000            15,720,166            14,960,000

BASIC AND FULLY DILUTED
  LOSS PER SHARE                                (0.03)                (0.01)                (0.07)                (0.04)
                                         ============          ============          ============          ============
</TABLE>

          See accompanying notes to consolidated financial statements.


                                        4
<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
              FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2000 AND 1999
                                    UNAUDITED


                                                         2000           1999
                                                     -----------    -----------

Cash flows from operating activities:
 Net loss                                            $(1,134,230)   $  (605,089)
 Adjustments for items not affecting cash:
  Depreciation and amortization                          254,516         30,824
Changes in assets and liabilities:
  Accounts receivable                                    319,240        476,730
  Inventory                                             (257,680)       (27,710)
  Prepaid expenses                                       (33,309)        (4,334)
  Deferred finance costs                                 (40,000)
  Accounts payable and accrued
   liabilities                                           153,048         93,447
  Customers' deposits                                   (295,869)      (149,567)
  Deferred revenue                                       (42,504)       (12,785)
                                                     -----------    -----------

  Net cash used by operating activities               (1,076,788)      (198,484)
                                                     -----------    -----------

Cash flows from investing activities:
 Purchase of capital assets                              (57,683)       (15,201)
                                                     -----------    -----------

Net cash used by investing activities                    (57,683)       (15,201)
                                                     -----------    -----------

Cash flows from financing activities:
 Issuance of capital stock and warrants                  327,905           --
 Advances from related companies                         119,783         76,375
 Obligations under capital leases                         (9,004)       (12,980)
 Bank indebtedness                                      (173,463)       106,000
 Repayment of demand loan                               (100,000)          --
 Proceeds from issue of debentures                     1,075,000           --
                                                     -----------    -----------
Net cash provided by financing
          activities                                   1,240,221        169,395
                                                     -----------    -----------

Effect of exchange rate changes on cash                 (105,750)        44,290
                                                     -----------    -----------

Increase in cash                                            --             --

Cash - beginning                                            --             --
                                                     -----------    -----------

CASH - ENDING                                        $      --      $      --
                                                     ===========    ===========

Supplemental Cash Flow Information:
 Cash paid for interest                              $    65,656    $    66,432
                                                     ===========    ===========

 Cash paid for income taxes                          $      --      $      --
                                                     ===========    ===========

Stock issued in exchange for notes receivable        $   237,500    $      --
                                                     ===========    ===========

Deferred finance costs paid with warrants and stock  $   390,625    $      --
                                                     ===========    ===========


          See accompanying notes to consolidated financial statements.


                                        5
<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           SEPTEMBER 30, 2000 AND 1999
                                    UNAUDITED


NOTE 1 The financial information included herein is unaudited; however, such
     information reflects all adjustments, consisting solely of normal recurring
     adjustments which are, in the opinion of management, necessary for a fair
     presentation of the periods indicated. Certain information and footnote
     disclosures normally included in financial statements prepared in
     conformity with generally accepted accounting principles have been
     condensed or omitted pursuant to the rules and regulations of the
     Securities and Exchange Commission. These condensed financial statements
     should be read in conjunction with the consolidated financial statements
     and related notes contained in the Company's Annual Report for the twelve
     months ended December 31, 1999.

NOTE 2 - NATURE OF BUSINESS

     The Company operates in one industry segment and is engaged in the sales,
     installation and service of telephone systems throughout Canada.
     Substantially all of the Company's net assets are within Canada.

NOTE 3 - SIGNIFICANT ACCOUNTING POLICIES

     Basis of accounting

     The financial statements are prepared in accordance with US GAAP.

     The consolidated financial statements include the accounts of the Company
     and its subsidiaries after eliminating all intercompany accounts and
     transactions.

     Translation of foreign currencies

     The Company uses the local currency as the functional currency and
     translates all assets and liabilities at year-end exchange rates, all
     income and expense accounts at average rates and records adjustments
     resulting from the translation in a separate component of equity.

     Inventory

     Inventory is valued at the lower of cost and net realizable value. Cost is
     determined on a first-in first-out basis. At September 30, 2000 inventory
     is comprised entirely of component parts.

     Property and equipment

     Property and equipment are recorded at cost. Depreciation is calculated
     using the declining balance method over the useful life of the assets.
     Furniture and fixtures and other equipment are depreciated over seven
     years. Computer equipment under capital lease is depreciated over the life
     of the lease, 2 to 5 years, and included in depreciation expense.

     Leasehold improvements are amortized on the straight-line basis over the
     term of the leased premises, three years and six months. The original lease
     expired on December 31, 1999 with the improvements fully amortized.
     However, the lease was renewed for an additional twelve months.


                                        6
<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           SEPTEMBER 30, 2000 AND 1999


NOTE 3 - SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

     Intangibles

     The excess of the cost of a prior acquisition of a Canadian company over
     the fair value of the assets acquired, and is being amortized over 10 years
     using the straight-line basis.

     During 1999 the Company purchased the customer lists of two small companies
     engaged in the sales and servicing of telephone systems in Canada. The
     consideration for the purchases was cash of $74,232. The cost of these
     acquisitions has been included in intangibles on the accompanying
     consolidated balance sheets. The cost is being amortized over 10 years
     using the straight-line basis.

     Deferred financing

     Deferred finance costs represent costs incurred in conjunction with the
     issue of debentures. Such costs will be amortized over the life of the
     debentures, three years, on a straight-line basis.

     Revenue recognition

     Revenue is recognized upon shipment of product or upon completion of
     installation, if required. Installation is generally over a short period of
     one to several days. Accordingly, no material amounts of work in process
     exist at any point in time. Service contracts are sold for one year
     periods. The terms of the contracts require payment in advance. Revenues
     for service contracts are amortized on a straight-line basis over the life
     of the contract. Product warranty costs, including Company labor, where
     necessary, are reimbursed by the manufacturer. Accordingly, no amount is
     provided for warranty costs. The Company has not experienced material
     amounts of sales returns, as the majority of sales are under contracts
     covered by product warranty, discussed above.

     Estimates

     The preparation of financial statements in conformity with generally
     accepted accounting principles requires management to make estimates and
     assumptions that affect the reported amounts of assets and liabilities and
     disclosure of contingent assets and liabilities as of the date of the
     financial statements and the reported amounts of revenues and expenses
     during the reporting periods. Actual results could differ from those
     estimates and assumptions.

     Financial instruments

     The Company's financial instruments consist of accounts receivable,
     advances to related companies, bank indebtedness, accounts payable and
     accrued liabilities, obligations under capital leases and debentures
     payable. Unless otherwise noted, it is management's opinion that the
     Company is not exposed to significant interest, currency or credit risks
     arising from these financial instruments. The fair value of these financial
     instruments approximate their carrying values, unless otherwise noted.


                                        7
<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           SEPTEMBER 30, 2000 AND 1999


NOTE 3 - SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

     Income taxes

     The Company accounts for income taxes in accordance with Statement of
     Financial Accounting Standards No. 109. Deferred income taxes are provided
     on material temporary differences between book and tax bases of assets and
     liabilities when such differences arise. As of September 30, 2000, there
     are no material differences between the book and tax bases of the Company's
     assets and liabilities. Deferred taxes are also recognized for operating
     losses available to offset future income taxes. A valuation allowance is
     provided if it is more likely than not that the Company will not realize
     the benefits of a deferred tax asset.

NOTE 4 - DEBENTURES PAYABLE

     In December 1999, the Company offered for sale up to 18 units each
     consisting of $100,000 principal amount of Series A 13% debentures due
     December 31, 2002 and a warrant to purchase up to 30,000 shares of the
     Company's Class A common stock at a price of $0.25 per share. Each unit was
     offered for $100,000. Interest is payable annually in arrears commencing
     December 31, 2000. The debentures are redeemable, prior to maturity, at a
     price of 105% of the principal amount, limiting the Company's exposure to
     interest rate risk. As of March 31, 2000, the Company sold 18 units,
     receiving $1,800,000. At the time of sale, the stock price exceeded the
     warrant exercise price. Accordingly, $522,750 was attributable to warrants
     based on the excess of the stock price at issuance date over the warrant
     exercise price. The debentures were recorded at a discounted value of
     $1,277,250. The discount will be amortized over the life of the debentures
     using the interest method with effective interest rates of 20.9% to 35.6%.
     Interest expense attributable to them for the nine months ended September
     30, 2000 is $241,672.

NOTE 5 - CAPITAL STOCK, OPTIONS AND WARRANTS

     At September 30, 2000 and December 31, 1999 capital stock is comprised as
     follows:

<TABLE>
<CAPTION>
         Authorized          Issued                                        2000      1999
         ----------          ------                                       ------    ------
<S>                        <C>                                            <C>        <C>
           5,000,000                            Preferenced shares,
                                                par value $.0001          $   --     $   --
         115,000,000       13,087,098 (2000)    Class A common shares,
                            9,460,000 (1999)    par value $.0001           1,175        946
          30,000,000        3,900,568           Class B common shares,
                            5,500,000 (1999)    par value $.0001             550        550
                                                                          ------     ------
                                                                          $1,725     $1,496
                                                                          ======     ======
</TABLE>

     Class A common shares are voting and participating. Class B common shares
     are voting and non-participating and may be exchanged to obtain Class A
     common shares after a restriction period.


                                        8
<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           SEPTEMBER 30, 2000 AND 1999


NOTE 5 - CAPITAL STOCK, OPTIONS AND WARRANTS (CONTINUED)

     The following comprises the warrants outstanding or committed to be issued
     at September 30, 2000, each for one share of Class A common stock:

<TABLE>
<CAPTION>
     Number of Warrants    Value                           Exercise Price    Expiration Date
     ------------------    -----                           --------------    ---------------
<S>                        <C>                             <C>               <C>
            165,000        N/A - Issued with 165,000       $1.00             May, 2000
                               CL A shares

            146,328        N/A - Issued with               $6.21 - $8.97     December, 2001
                           146,328 CL A shares

             45,000         $ 30,937                       $0.25             December, 2001

            515,000         $643,500                       $0.25             February, 2002

            600,000         $150,000                       $0.25             March, 2002
          ---------
          1,471,328
          =========
</TABLE>

     These warrants have been excluded from the calculation of loss per share
     since the assumed exercise would decrease the loss per share and,
     therefore, are anti-dilutive.

     The value assigned to warrants granted is based upon the fair value of the
     services given or the estimated value of the warrants, at the date of
     issue.

     During the nine months ended September 30, 2000, the Company issued the
     following warrants in connection with the issuance of debentures:

     Number of Warrants   Value            Exercise Price    Expiration Date
     ------------------   -----            --------------    ---------------

     322,500              $403,125         $0.25             February 2002
     192,500              $240,625         $0.25             February 2002

     The estimated fair value is based upon the February 2000 end of month close
     price of the underlying shares as quoted by market sources, approximately
     $1.50 per share less the exercise price. Based on prior experience, this
     method approximates the results that would have been achieved under the
     Black-Scholes model. The $403,125 was deducted from the face value of the
     debentures as a discount. The $240,625 was added to the deferred financing
     costs and is being amortized over the terms of the debentures.

     During March, 2000, the Company issued 600,000 warrants exercisable at
     $0.25 and expiring March 2002. The value assigned of $150,000 is based on
     the value of services to be performed. The value is included in deferred
     finance costs at September 30, 2000.

     During the period the Company issued 50,000 shares in exchange for services
     to be performed. The services have a value of $75,000. Such value is
     included in prepaid expenses at September 30, 2000. In addition 727,000
     shares were issued on the exercise of warrants for proceeds of $172,353 and
     566,666 shares were issued on the exercise of options for proceeds of
     $155,002. During June the company issued 950,000 shares on the exercise of
     options in exchange for notes receivable of $$237,500. The notes are non
     interest bearing and are due within 90 days of registration of the shares
     becoming free trading.


                                        9
<PAGE>

                        TELEFFICIENCY HOLDING CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                           SEPTEMBER 30, 2000 AND 1999


NOTE 5 - CAPITAL STOCK, OPTIONS AND WARRANTS (CONTINUED)

     At September 30, 2000 the Company had issued the following options:

<TABLE>
<CAPTION>
                       Number of
      Issued To         Options          Grant Date       Date Exercisable  Exercise Price   Expiration
      ---------         -------          ----------       ----------------  --------------   ----------
<S>                    <C>               <C>                  <C>               <C>          <C>
      Employees          497,000         11/09/1999           Immediate         $0.37        01/01/2002
                         200,000         06/30/1999           Immediate         $0.05        06/30/2001
                         300,000         06/17/1999           07/01/1999        $0.05        07/01/2004
                         221,000         06/17/1999           01/31/2000        $0.50        01/31/2005
                       ---------
                       1,218,000

      Consultants         75,000         01/01/2000           Immediate         $1.00        12/31/2000
                          50,000         01/01/2000           Immediate         $0.75        12/31/2000

      Officers           433,334         01/04/2000           Immediate         $0.75        01/04/2002
                       ---------
                       1,776,334
                       =========
</TABLE>

NOTE 6 - NET LOSS PER SHARE

     Net consolidated loss per share has been computed by dividing the net
     consolidated loss applicable to common shareholders by the weighted average
     number of shares of common stock outstanding during the respective years.
     The effect of the exercise of the stock warrants and options referred to in
     Note 5 is not dilutive since they would reduce the loss per share.


                                       10
<PAGE>

Item 2. Management's Discussion and Analysis or Plan of Operation.

RESULTS OF OPERATIONS - Comparison of the three months ended September 30, 2000
(Third Quarter Fiscal Year 2000) to the three months ended September 30, 1999
(Third Quarter Fiscal Year 1999)

     For the three months ended September 30, 2000 the Company had a net loss of
$489,753 compared to a net loss of $222,772 for the three months ended September
30, 1999. Of the $489,753 loss, $133,303 is attributable to interest expense and
amortization of financing costs on the debentures issued in the last quarter of
1999 and the first quarter of 2000.

     Total revenue for the three months ended September 30, 2000 was $642,071
compared with $1,320,891 for the same period in 1999. The decrease in sales is
due to the Company's decision to focus on higher margin business in 2000 and
provide complete network solutions for customers and the associated recurring
sales.

     The cost of sales is comprised almost entirely of the costs of the products
and services sold by the Company. For the three months ended September 30, 2000,
the Company's cost of sales decreased by $509,905, or 64% from $802,054 for the
same period in 1999.

     Operating expenses in the three months ended September 30, 2000 increased
by $98,066 to $839,675 from $741,609 for the same period in 1999. Included in
expenses for the three months ended September 30, 2000 is interest of $86,657
and amortization of financing costs of $46,646 on the debentures. Eliminating
such debenture interest expense, and amortization, the expenses for the three
months ended September 30, 2000 were $706,372, a decrease of $35,237 or 5% from
expenses for the same period in 1999.

     Gross profit for the three months ended September 30, 2000 was $349,922 a
decrease of $168,915 or 33% from $518,837 for the same period in 1999. The
change in gross profit is due to the Company's decision to focus on higher
margin business in 2000 and to provide complete solutions for customers.

     Individual expense categories fluctuate from year to year depending on the
mix of business the Company completes in the year. For the three months ended
September 30, 2000 subcontract costs decreased by $92,861 or 22% from $166,912
for the same period in 1999. This decrease is due to the decreased sales volume
during the period. Wages and salaries have increased by $134,360 or 45% in the
three month period ended September 30, 2000 from $298,539 for the same period in
1999.

     For the nine months ended September 30, 2000 the Company had negative cash
flow from operating activities of $1,076,788 compared to a negative cash flow of
$198,484 for the nine months ended September 30, 1999. The negative cash flow
for the nine month period ended September 30, 2000 is primarily attributable to
the net use of cash in operating activities. Investing activities were nominal.


                                       11
<PAGE>

     The Company financed negative cash flow through additional borrowings and
loan receivable repayments. During the nine months ended September 30, 2000 the
Company received proceeds of $1,075,000 from the sale of 13% Debentures due
March 31, 2002 (the "Debentures") and the company received $327,905 from the
exercise of stock options and warrants. The Company repaid $100,000 of the Loan
Payable from the Debenture offering proceeds and the balance of the proceeds
were used in operations. In addition, the Company repaid $173,463 of its Bank
Line of Credit with the Royal Bank of Canada.

     A significant proportion of the Company's cash flow requirement for
operating activities arises from accounts receivable as well as for an increase
of $153,048 in our payables and accrued liabilities for the nine months ended
September 30, 2000 as compared to the same period in 1999. The Company typically
requires payment for new products in cash upon delivery or within 30 days.
Payment terms tend to be given by the Company in connection with sales of larger
systems and sales to national accounts or larger companies. Other sales are
typically made against cash.

     Accounts receivable were reduced by $319,240 or 53% from $596,990 at
December 31, 1999 to $277,750 at September 30, 2000. The reduction in accounts
receivable is largely attributable to management and staff focusing on
collections of aged accounts to provide the Company with better cash flow.

     The Company met its cash needs in the nine months ending September 30, 2000
through borrowings under a CDN$705,000 (approximately US$470,000 at the
September 30, 2000 exchange rate) line of credit with the Royal Bank of Canada
(the "Bank Line Of Credit"), the offering of $1,800,000 aggregate principal
amount of Debentures and the proceeds of $327,905 from the exercise of stock
options and warrants. The Bank Line of Credit provides for demand loans and is
secured by substantially all of the Company's assets. Interest on borrowings is
at the prime rate plus 2%. The Company can borrow against the Bank Line of
Credit if needed, assuming there is no breach of the covenants (which include
requirement for minimum working capital and net worth, limit management
salaries, and require that the aggregate principal amount outstanding at any
time under the credit agreement not exceed the "Borrowing base" which is based
on inventory and receivables) set forth in the credit agreement. The Company has
been in default with the net worth covenant as at September 30, 2000. However,
the Royal Bank of Canada has not declared an event of default under the Bank
Line of Credit or required outstanding loans to be repaid.

     During the nine months ending September 30, 2000, the Company received
proceeds of $1,075,000 from the sale of the Debentures as the balance of the
total offering of an aggregate principal amount of $1,800,000. The Company used
$100,000 of the proceeds to repay part of the demand loan and the balance of the
proceeds was used for working capital.


                                       12
<PAGE>

     On or about September 29, 1999 the Company entered into an agreement with
Cascade International Capital Corporation ("Cascade"), pursuant to which Cascade
will assist the Company in obtaining an acquisition financing commitment of
$60,000,000. To date, no such commitment has been obtained.

Liquidity and Capital Resources

     To date, the Company has met its cash needs from:

*    The Bank Line of Credit;

*    The issuance of capital stock and warrants; and

*    Advances from related companies.

     In February 2000, the Company completed its offering of an aggregate
principal amount of $1,800,000 of 13% Debentures due March 31, 2002.

     The Company believes that the implementation of its growth strategy will
result in greater working capital needs. The Company expects that such needs
will arise as a result of increased sales, giving risk to proportionate
increases in accounts receivable. In addition, the Company expects that the
amount of its account receivables as a percentage of its total revenues will
increase if, as anticipated, the Company increases the proportion of its sales
attributable to larger telecommunication systems and national accounts.

     At September 30, 2000, the Company did not have any material commitments
for capital expenditures. The Company currently anticipates that its available
cash resources and credit facilities, will be sufficient to meet its presently
anticipated working capital and capital expenditure requirements for at least
the next 12 months, including the payment of $234,000 in interest due in 2001.


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<PAGE>

                           PART II - OTHER INFORMATION

Item 1. Legal Proceedings.

     There are no legal proceedings against the Company and the Company is
unaware of such proceedings contemplated against it.

Item 2. Changes in Securities.

     During December 1999 through February 2000, the Company offered and sold,
through Shepherd Financial Group, LLC, 3 Hawthorn Parkway, Vernon Hills,
Illinois, 18 units at a price of $100,000 per unit consisting of (i) $100,000
principal amount of the Company's Series A 13% Debentures due December 31, 2002
and (ii) a stock purchase warrant entitling the holder thereof to purchase up to
30,000 shares of Class A Common Stock at an exercise price of $0.25 per share
(the "Debenture Units"). The Company sold 7.25 Debenture Units as at December
31, 1999 (receiving $725,000 in gross proceeds) and the remaining 10.75
Debenture Units during the first quarter of 2000 (receiving $1,075,000 in gross
proceeds). In connection with the offer and sale of the 18 Debenture Units, the
Company agreed to pay Shepherd Financial Group, LLC a placement fee calculated
as follows: (i) for every Debenture Unit sold, up to a maximum of 10 Debenture
Units, a warrant to purchase up to 70,000 shares of Class A Common Stock at a
price of $0.25 per share for a period of 2 years following the closing date; and
(ii) for every Debenture Unit sold in excess of 10 Debenture Units, a cash
payment equal to 5% ($5,000 per Debenture Unit) of the proceeds received by the
Company from the sale of any Debenture Unit in excess of 10 Debenture Units. The
Company believes that the transactions were exempt from registration under the
Act, pursuant to Section 4(2) and the rules and regulations promulgated
thereunder as a transaction by an issuer not involving any public offering.

     On January 1, 2000, in consideration of services to be rendered to the
Company in connection with the development of an in-house public relations
group, the Company granted consultants 50,000 shares of Class A Common Stock;
75,000 options to purchase Class A Common Stock with an exercise price of $1.00
and an expiration date of December 31, 2000; and 50,000 options to purchase
Class A Common Stock with an exercise price of $0.75 and an expiration date of
December 31, 2000. The Company believes that the transaction was exempt from
registration under the Act, pursuant to Section 4(2) and the rules and
regulations promulgated thereunder as a transaction by an issuer not involving
any public offering.

     On March 9, 2000 in consideration of services to be rendered to the Company
in connection with assisting the Company to obtain financing commitments, the
Company issued a consultant 600,000 warrants to purchase shares of the Company's
Class A Common Stock at a price of $0.25 per share. The Company believes that
the transaction was exempt from registration under the Act, pursuant to Section


                                       14
<PAGE>

4(2) and the rules and regulations promulgated thereunder as a transaction by an
issuer not involving any public offering.

     All such shares are "restricted securities," as that term is defined in the
rules and regulations promulgated under the Securities Act subject to certain
restrictions regarding resale. Certificates evidencing all of the
above-referenced securities have been stamped with a restrictive legend and will
be subject to stop transfer orders.

Item 3. Defaults Upon Senior Securities.

     Not Applicable.

Item 4. Submission of Matters to a Vote of Security Holders.

     Not Applicable.

Item 5. Other Information.

     Not Applicable.

Item 6. Exhibits and Reports on Form 8-K.

     (a) Financial Data Schedule

     (b) There were no reports on Form 8-K filed by the Company during the
quarter.


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<PAGE>

                                   SIGNATURES

     In accordance with the requirements of the Securities Exchange Act of 1934,
the registrant caused this report to be signed on its behalf by the undersigned,
thereunto duly authorized.



Date: November 10, 2000              TELEFFICIENCY HOLDING CORPORATION


                                     /s/ Michael Brunet
                                     -------------------------
                                     Michael Brunet, President



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