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Exhibit 23.2
CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS
As independent public accountants, we hereby consent to the incorporation by
reference in this registration statement of our report dated January 28, 2000
(except with respect to the matters discussed in Note 12(a), as to which the
date is February 29, 2000), included in Exchange Applications, Inc.'s Form 10-K
for the year ended December 31, 1999 and to all references to our Firm included
in this registration statement.
Arthur Andersen LLP
Boston, Massachusetts
July 27, 2000