CONSENT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS
We consent to the incorporation by reference in the Registration
Statement (Form S-8) pertaining to the Amended and Restated Inference
Corporation 1993 Stock Option Plan, Inference Corporation 1998 Non-Management
Stock Option Plan, Inference Corporation 1998 New Hire Stock Option Plan,
Inference Corporation Charles W. Jepson Stock Option Plan, Inference Corporation
Private Placement Stock Option Plan, and Inference Corporation Fourth Amended
and Restated Incentive Stock Option Plan and Nonqualified Stock Option Plan of
our report dated July 16, 1999, with respect to the consolidated financial
statements of eGain Communications Corporation included in its Registration
Statement on Form S-1, filed with the Securities and Exchange Commission.
/s/ ERNST & YOUNG LLP
Palo Alto, California
July 10, 2000
