PRIMUS KNOWLEDGE SOLUTIONS INC
8-K/A, 2000-04-03
PREPACKAGED SOFTWARE
Previous: FT 292, 497J, 2000-04-03
Next: ALPHA ANALYTICS INVESTMENT TRUST, 497, 2000-04-03



<PAGE>

                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C. 20549


                                  FORM 8-K/A

                Current Report Pursuant to Section 13 or 15(d)
                    of the Securities Exchange Act of 1934



                               January 21, 2000
               Date of Report (Date of earliest event reported)


                       PRIMUS KNOWLEDGE SOLUTIONS, INC.
            (Exact name of Registrant as specified in its charter)



       WASHINGTON                        0-26273                 91-1350484
(State of incorporation)         (Commission file number      (I.R.S. Employer)
                                   Identification No.)


                         1601 FIFTH AVENUE, SUITE 1900
                           SEATTLE, WASHINGTON 98101
         (Address of principal executive offices, including zip code)


                                 (206) 292-1000
              (Registrant's telephone number, including area code)


                                 Not Applicable
         (Former name or former address, if changed since last report)
<PAGE>

ITEM 2.

On February 4, 2000, Primus Knowledge Solutions, Inc. filed a Form 8-K to report
its completing the merger of 2order.com, Inc. Pursuant to Item 7 of Form 8-K,
Primus indicated that it would file certain financial information no later than
the date required by Item 7 of Form 8-K. This Amendment No. 1 is being filed to
provide such financial information.


ITEM 7.  FINANCIAL STATEMENTS AND EXHIBITS

(a)  FINANCIAL STATEMENTS OF BUSINESS ACQUIRED

     See exhibit 20.1 for the audited financial statements of 2order.com, Inc.
     as of and for the years ended December 31, 1999 and 1998.

(b)  UNAUDITED PRO FORMA CONDENSED COMBINED FINANCIAL INFORMATION

     The following unaudited pro forma condensed combined financial statements
give effect to the merger between Primus Knowledge Solutions, Inc. ("Primus" or
the "Company") and 2order.com, Inc. ("2order.com"), which occurred on January
21, 2000. The 2order.com merger was accounted for under the pooling-of-interests
method of accounting in accordance with APB Opinion No. 16. Under the pooling-
of-interests method of accounting, all periods prior to the merger are restated
to include the accounts and results of operations as though the companies were
combined for all periods presented.

     The unaudited pro forma condensed combined balance sheet has been prepared
to reflect the 2order.com merger as if it occurred on December 31, 1999.  The
unaudited pro forma condensed combined statements of operations reflect the
results of operations of Primus and 2order.com for the years ended December 31,
1999, 1998 and 1997 as if the 2order.com merger occurred on January 1, 1997.

     The unaudited pro forma condensed combined financial statements are
presented for illustrative purposes only and are not necessarily indicative of
the combined financial position or results of operations in future periods or
the results that actually would have been realized had Primus and 2order.com
been a combined company during the specified periods.  In the opinion of
management, all adjustments necessary to present fairly such pro forma financial
information have been made to the condensed combined financial statements and
are reflected in the accompanying notes. The unaudited pro forma condensed
combined financial statements, including the notes thereto, are qualified in
their entirety by reference to, and should be read in conjunction with the
historical consolidated financial statements and the related notes thereto of
Primus included in its annual report on Form 10-K for the year ended December
31, 1999 as filed with the SEC and the audited financial statements of
2order.com included in this filing.
<PAGE>

               PRIMUS KNOWLEDGE SOLUTIONS, INC. AND SUBSIDIARIES

             UNAUDITED PRO FORMA CONDENSED COMBINED BALANCE SHEET
                               DECEMBER 31, 1999
                                (In thousands)

<TABLE>
<CAPTION>
                                                                                                     PRO FORMA
                                                                      PRIMUS       2ORDER.COM      ADJUSTMENTS      COMBINED
                                                                    ----------    ------------    -------------     ---------
<S>                                                                 <C>           <C>             <C>               <C>
ASSETS

Current assets:
 Cash and cash equivalents                                          $   16,023    $      1,579    $          --     $  17,602
 Short-term investments                                                 37,055              --               --        37,055
 Accounts receivable, net                                                8,110             369               --         8,479
 Prepaid expenses and other current assets                                 950              43               --           993
                                                                    ----------    ------------    -------------    ----------
       Total current assets                                             62,138           1,991               --        64,129

Property and equipment, net                                              2,548             305               --         2,853
Other assets                                                               424              --               --           424
                                                                    ----------    ------------    -------------    ----------
       Total assets                                                 $   65,110    $      2,296    $          --    $   67,406
                                                                    ==========    ============    =============    ==========


LIABILITIES AND SHAREHOLDERS' EQUITY (DEFICIT)

Current liabilities:
 Accounts payable                                                        1,318              97               --         1,415
 Accrued liabilities                                                     3,781             409               --         4,190
 Compensation-related accruals                                           2,888             361               --         3,249
 Current portion of long-term debt                                          --             319               --           319
 Deferred revenue                                                       10,190             228               --        10,418
 Accrued merger expenses                                                    --              --              500           500
                                                                    ----------    ------------    -------------    ----------
       Total current liabilities                                        18,177           1,414              500        20,091
                                                                    ----------    ------------    -------------    ----------

 Long-term debt, net of current portion                                     --              60               --            60
 Redeemable convertible preferred stock                                     --           9,054           (9,054)           --

Shareholders' equity (deficit):
 Common stock                                                              390              34                3           427
 Additional paid-in capital                                             93,214              --            9,051       102,265
 Deferred stock-based compensation                                        (114)             --               --          (114)
 Accumulated other comprehensive loss                                     (110)             --               --          (110)
 Accumulated deficit                                                   (46,447)         (8,266)            (500)      (55,213)
                                                                    ----------    ------------    -------------    ----------
       Total shareholders' equity (deficit)                             46,933          (8,232)           8,554        47,255
                                                                    ----------    ------------    -------------    ----------
       Total liabilities and shareholders' equity (deficit)         $   65,110    $      2,296    $          --    $   67,406
                                                                    ==========    ============    =============    ==========
</TABLE>

                 See accompanying notes to unaudited pro forma
                   condensed combined financial statements.
<PAGE>

               PRIMUS KNOWLEDGE SOLUTIONS, INC. AND SUBSIDIARIES

        UNAUDITED PRO FORMA CONDENSED COMBINED STATEMENTS OF OPERATIONS
                      FOR THE YEAR ENDED DECEMBER 31, 1999
                     (In thousands, except per share data)


<TABLE>
<CAPTION>
                                                                  PRIMUS               2ORDER.COM             COMBINED
                                                            ----------------     -------------------     ----------------
<S>                                                         <C>                  <C>                     <C>
Revenue:
 License                                                    $         17,784     $               985     $         18,769
 Services                                                              7,360                   1,189                8,549
                                                            ----------------     -------------------     ----------------
       Total revenue                                                  25,144                   2,174               27,318
                                                            ----------------     -------------------     ----------------

Cost of revenue:
 License                                                                 989                     123                1,112
 Services                                                              5,358                   1,255                6,613
                                                            ----------------     -------------------     ----------------
       Total cost of revenue                                           6,347                   1,378                7,725
                                                            ----------------     -------------------     ----------------
       Gross profit                                                   18,797                     796               19,593
                                                            ----------------     -------------------     ----------------

Operating expenses:
 Sales and marketing                                                  17,161                   2,019               19,180
 Research and development                                              8,077                   2,100               10,177
 General and administrative                                            5,924                     733                6,657
 Merger related costs                                                  1,520                      --                1,520
                                                            ----------------     -------------------     ----------------
       Total operating expenses                                       32,682                   4,852               37,534
                                                            ----------------     -------------------     ----------------
       Loss from operations                                          (13,885)                 (4,056)             (17,941)

Other income                                                           1,533                      --                1,533
Other expense                                                           (399)                    (41)                (440)
                                                            ----------------     -------------------     ----------------
       Loss before income taxes                                      (12,751)                 (4,097)             (16,848)

Income tax expense                                                       267                      --                  267
                                                            ----------------     -------------------     ----------------
       Net loss                                                      (13,018)                 (4,097)             (17,115)

Preferred stock accretion                                               (431)                   (688)              (1,119)
                                                            ----------------     -------------------     ----------------
       Net loss available to common shareholders            $        (13,449)    $            (4,785)    $        (18,234)
                                                            ================     ===================     ================

Basic and diluted net loss per common share                 $          (1.41)                            $          (1.81)
                                                            ================                             ================

Shares used in computing basic and diluted net
 loss per common share                                             9,523,586                                   10,081,183
                                                            ================                             ================
</TABLE>

                 See accompanying notes to unaudited pro forma
                   condensed combined financial statements.
<PAGE>

               PRIMUS KNOWLEDGE SOLUTIONS, INC. AND SUBSIDIARIES

        UNAUDITED PRO FORMA CONDENSED COMBINED STATEMENTS OF OPERATIONS
                      FOR THE YEAR ENDED DECEMBER 31, 1998
                     (In thousands, except per share data)


<TABLE>
<CAPTION>
                                                                  PRIMUS                2ORDER.COM              COMBINED
                                                            ----------------      -------------------      ----------------
<S>                                                         <C>                   <C>                      <C>
Revenue:
 License                                                    $          6,173      $             1,611      $          7,784
 Services                                                              3,389                    1,046                 4,435
                                                            ----------------      -------------------      ----------------
       Total revenue                                                   9,562                    2,657                12,219
                                                            ----------------      -------------------      ----------------

Cost of revenue:
 License                                                                 375                      133                   508
 Services                                                              3,098                    1,047                 4,145
                                                            ----------------      -------------------      ----------------
       Total cost of revenue                                           3,473                    1,180                 4,653
                                                            ----------------      -------------------      ----------------
       Gross profit                                                    6,089                    1,477                 7,566
                                                            ----------------      -------------------      ----------------

Operating expenses:
 Sales and marketing                                                  10,707                    1,830                12,537
 Research and development                                              4,137                    1,820                 5,957
 General and administrative                                            3,888                      630                 4,518
                                                            ----------------      -------------------      ----------------
       Total operating expenses                                       18,732                    4,280                23,012
                                                            ----------------      -------------------      ----------------
       Loss from operations                                          (12,643)                  (2,803)              (15,446)

Other income                                                             187                       39                   226
Other expense                                                           (247)                     (31)                 (278)
                                                            ----------------      -------------------      ----------------
       Loss before income taxes                                      (12,703)                  (2,795)              (15,498)

Income tax benefit                                                       (57)                      --                   (57)
                                                            ----------------      -------------------      ----------------
       Net loss                                                      (12,646)                  (2,795)              (15,441)

Preferred stock accretion                                               (545)                    (292)                 (837)
                                                            ----------------      -------------------      ----------------
       Net loss available to common shareholders            $        (13,191)     $            (3,087)     $        (16,278)
                                                            ================      ===================      ================

Basic and diluted net loss per common share                 $          (3.21)                              $          (3.49)
                                                            ================                               ================

Shares used in computing basic and diluted net
 loss per common share                                             4,111,270                                      4,668,404
                                                            ================                               ================
</TABLE>

                 See accompanying notes to unaudited pro forma
                   condensed combined financial statements.
<PAGE>

               PRIMUS KNOWLEDGE SOLUTIONS, INC. AND SUBSIDIARIES

        UNAUDITED PRO FORMA CONDENSED COMBINED STATEMENTS OF OPERATIONS
                      FOR THE YEAR ENDED DECEMBER 31, 1997
                     (In thousands, except per share data)


<TABLE>
<CAPTION>
                                                                  PRIMUS                2ORDER.COM              COMBINED
                                                            ----------------      -------------------      ----------------
<S>                                                         <C>                   <C>                      <C>
Revenue:
 License                                                    $          3,558      $               876      $          4,434
 Services                                                              2,925                      137                 3,062
                                                            ----------------      -------------------      ----------------
       Total revenue                                                   6,483                    1,013                 7,496
                                                            ----------------      -------------------      ----------------

Cost of revenue:
 License                                                                  97                      106                   203
 Services                                                              2,929                       80                 3,009
                                                            ----------------      -------------------      ----------------
       Total cost of revenue                                           3,026                      186                 3,212
                                                            ----------------      -------------------      ----------------
       Gross profit                                                    3,457                      827                 4,284
                                                            ----------------      -------------------      ----------------

Operating expenses:
 Sales and marketing                                                   4,762                      954                 5,716
 Research and development                                              2,766                      811                 3,577
 General and administrative                                            1,789                      524                 2,313
                                                            ----------------      -------------------      ----------------
       Total operating expenses                                        9,317                    2,289                11,606
                                                            ----------------      -------------------      ----------------
       Loss from operations                                           (5,860)                  (1,462)               (7,322)

Other income                                                             103                      449                   552
Other expense                                                           (143)                     (19)                 (162)
                                                            ----------------      -------------------      ----------------
       Loss before income taxes                                       (5,900)                  (1,032)               (6,932)

Income tax expense                                                        34                       --                    34
                                                            ----------------      -------------------      ----------------
       Net loss                                                       (5,934)                  (1,032)               (6,966)

Preferred stock accretion                                               (301)                     (72)                 (373)
                                                            ----------------      -------------------      ----------------
       Net loss available to common shareholders            $         (6,235)     $            (1,104)     $         (7,339)
                                                            ================      ===================      ================

Basic and diluted net loss per common share                 $          (1.54)                              $          (1.60)
                                                            ================                               ================

Shares used in computing basic and diluted net
 loss per common share                                             4,036,979                                      4,594,113
                                                            ================                               ================
</TABLE>

                 See accompanying notes to unaudited pro forma
                   condensed combined financial statements.
<PAGE>

               PRIMUS KNOWLEDGE SOLUTIONS, INC. AND SUBSIDIARIES

                     NOTES TO UNAUDITED PRO FORMA CONDENSED
                         COMBINED FINANCIAL STATEMENTS

1.   BASIS OF PRESENTATION

     Pursuant to an agreement and Plan of Merger, Primus Knowledge Solutions,
Inc. ("Primus" or the "Company") issued 1,506,127 shares of common stock in
exchange for all issued and outstanding shares of 2order.com, Inc.
("2order.com") capital stock and assumed all issued and outstanding stock
options and warrants of 2order.com, which represents, on a converted basis,
150,378 shares of the Company's common stock. The merger has been accounted for
as a pooling-of-interests in accordance with APB No. 16 and accordingly, the
Company's historical financial statements presented in future reports will be
restated to include the results of operations of 2order.com. The pro forma
condensed combined statements of operations reflect the restatement of Primus'
financial statements as if the companies had been combined for all periods
presented, and the pro forma condensed combined balance sheet has been adjusted
to reflect the merger as if it had occurred on December 31, 1999.

2.   PRO FORMA ADJUSTMENTS

     Pro forma adjustments to the December 31, 1999 unaudited pro forma
condensed combined balance sheet have been prepared to reflect the conversion of
the 2order.com redeemable convertible preferred stock to Primus common stock, to
reflect the conversion of 2order.com's common stock par value to that of Primus
and to reflect the accrual of approximately $500,000 of merger related costs
consisting primarily of financial advisory fees, attorneys, accountants,
financial printing, and other related charges.

3.   PRO FORMA LOSS PER COMMON SHARE

     The unaudited pro forma condensed combined net loss per share, basic and
diluted, is based upon the weighted average number of common shares of Primus
and 2order.com. 2order.com shares are converted using the applicable merger
exchange ratio.

4.   CONFORMING AND RECLASSIFICATION ADJUSTMENTS

     There were no adjustments required to conform the accounting policies of
2order.com.  There were no intercompany transactions in the periods presented.
<PAGE>

(c)  EXHIBITS

     The following exhibits are filed herewith:

     20.1   2order.com, Inc. audited financial statements for the years ended
            December 31, 1999 and 1998
     23.1   Consent of KPMG LLP, Independent Auditors
<PAGE>

                                   SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned hereunto duly authorized.


                                       PRIMUS KNOWLEDGE SOLUTIONS, INC.

                                       /s/ Elizabeth J. Huebner

Date: April 3, 2000                    By:  Elizabeth J. Huebner

                                       Executive Vice President, Chief Financial
                                       Officer, Secretary and Treasurer
                                       (Principal financial and chief accounting
                                       officer)

<PAGE>

                                                                    EXHIBIT 20.1

                         Independent Auditors' Report



The Board of Directors
2order.com, Inc.:


We have audited the accompanying balance sheets of 2order.com, Inc. (formerly BT
Squared Technologies, Inc.) as of December 31, 1999 and 1998, and the related
statements of operations, stockholders' equity (deficit), and cash flows for the
years then ended. These financial statements are the responsibility of the
Company's management. Our responsibility is to express an opinion on these
financial statements based on our audits.

We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in
all material respects, the financial position of 2order.com, Inc. (formerly BT
Squared Technologies, Inc.) as of December 31, 1999 and 1998, and the results of
its operations and its cash flows for the years then ended in conformity with
generally accepted accounting principles.


                                       /s/ KPMG LLP

Atlanta, Georgia
March 6, 2000

                                       1
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                                Balance Sheets

                          December 31, 1999 and 1998

<TABLE>
<CAPTION>

                        Assets                                                1999             1998
                                                                           -----------       ---------
<S>                                                                        <C>               <C>
Current assets:
   Cash and cash equivalents (includes restricted cash of
     $403,115 and $394,279 at December 31, 1999 and 1998)                  $ 1,579,420       3,465,139
   Trade accounts receivable, less allowances of $127,082
      at December 31, 1999                                                     368,556         726,690
   Due from investor                                                                --       1,200,000
   Prepaid and other current assets                                             43,223          33,355
                                                                           -----------       ---------
          Total current assets                                               1,991,199       5,425,184

Property and equipment, net                                                    304,622         462,617
                                                                           -----------       ---------
                                                                           $ 2,295,821       5,887,801
                                                                           ===========       =========

          Liabilities and Stockholders' Equity (Deficit)

Current liabilities:
   Obligations due under line of credit agreement                          $        --          84,979
   Current installments of long-term debt                                      319,167          57,624
   Current installments of capital lease obligations                            72,054          86,814
   Trade accounts payable                                                       97,075         181,935
   Accrued compensation                                                        361,045          66,261
   Other accrued liabilities                                                   147,416          96,791
   Deferred revenues                                                           228,310         328,663
   Customer deposits                                                           120,325           6,866
                                                                           -----------       ---------
          Total current liabilities                                          1,345,392         909,933

Long-term debt, excluding current installments                                  60,038          46,059
Capital lease obligations, excluding current installments                       68,437         135,750
                                                                           -----------       ---------
          Total liabilities                                                  1,473,867       1,091,742
                                                                           -----------       ---------


Redeemable preferred stock, $.01 par value. 10,000,000
  shares authorized, stated at redemption value, net
  of unaccreted discount:
    Series A Convertible Participating Preferred Stock,
      2,720,455 shares designated, issued and
      outstanding at December 31, 1999 and 1998                              4,127,106       3,813,380
    Series B Convertible Participating Preferred Stock,
      2,873,564 shares designated; 2,643,679 shares
      issued and outstanding at December 31, 1999 and 1998                   4,926,839       4,552,959

Stockholders' equity (deficit):
   Common stock, $0.01 par value. 20,000,000 shares authorized;
</TABLE>

                                       2
<PAGE>

<TABLE>
<CAPTION>
<S>                                                                        <C>               <C>
     3,382,500 and 3,260,000 shares
     issued and outstanding at December 31, 1999
     and 1998, respectively                                                     33,825          32,600
   Additional paid-in capital                                                       --         222,220
   Accumulated deficit                                                      (8,265,816)     (3,825,100)
                                                                           -----------       ---------
          Total stockholders' deficit                                       (8,231,991)     (3,570,280)
                                                                           -----------       ---------
                                                                           $ 2,295,821       5,887,801
                                                                           ===========       =========
</TABLE>

              See accompanying notes to the financial statements.

                                       3
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                           Statements of Operations

                    Years ended December 31, 1999 and 1998

<TABLE>
<CAPTION>
                                                                                        1999                  1998
                                                                                -----------------     -----------------
<S>                                                                            <C>                    <C>
Revenues:
   Software                                                                     $        922,920             1,269,007
   Professional services                                                                 821,515               801,658
   Maintenance                                                                           367,317               244,011
   Royalty                                                                                61,944               342,588
                                                                               -----------------     -----------------
          Total revenues                                                               2,173,696             2,657,264

Cost of revenues                                                                       1,377,901             1,179,747
                                                                               -----------------     -----------------
          Gross profit                                                                   795,795             1,477,517

Sales and marketing expense                                                            2,019,167             1,830,608
General and administrative expense                                                       732,632               629,978
Research and development expense                                                       2,099,945             1,819,722
                                                                               -----------------     -----------------

          Loss from operations                                                        (4,055,949)           (2,802,791)

Interest expense                                                                         (25,743)              (29,582)
Other (expense) income                                                                   (14,330)               39,032
Loss on sale of equipment                                                                   (583)               (1,452)
                                                                               -----------------     -----------------
          Loss before income taxes                                                    (4,096,605)           (2,794,793)

Income taxes                                                                                  --                    --
                                                                               -----------------     -----------------
          Net loss                                                             $      (4,096,605)           (2,794,793)
                                                                               =================     =================
</TABLE>

              See accompanying notes to the financial statements.

                                       4
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                 Statements of Stockholders' Equity (Deficit)

                    Years ended December 31, 1999 and 1998
<TABLE>
<CAPTION>
                                                     Common stock
                                           -------------------------------     Additional
                                               Number of                        paid-in         Accumulated
                                                 shares           Amount        capital           deficit             Total
                                           ----------------    ------------    -----------    --------------    ---------------
<S>                                        <C>                 <C>             <C>              <C>               <C>
Balance at December 31, 1997                      3,260,000    $    32,600        514,076         (1,030,307)          (483,631)
Accretion of original issue
  discount and cumulative
  annual return on
  Series A Convertible
  Participating
  Preferred Stock                                        --             --       (291,856)                --           (291,856)
Net loss                                                 --             --             --         (2,794,793)        (2,794,793)
                                           ----------------    -----------      ---------      -------------     --------------
Balance at December 31, 1998                      3,260,000         32,600        222,220         (3,825,100)        (3,570,280)

Accretion of original issue
  discount and cumulative
  annual return on Series A
  Convertible Participating
  Preferred Stock                                        --             --       (313,726)                --           (313,726)
Accretion of original issue
  discount and cumulative
  annual return on Series B
  Convertible Participating
  Preferred Stock                                        --             --        (29,769)          (344,111)          (373,880)
Exercise of employee options                         97,500            975         96,525                 --             97,500
Exercise of warrants                                 25,000            250         24,750                 --             25,000
Net loss                                                 --             --             --         (4,096,605)        (4,096,605)
                                           ----------------    -----------      ---------      -------------     --------------
Balance at December 31, 1999                      3,382,500    $    33,825             --         (8,265,816)        (8,231,991)
                                           ================    ===========      =========      =============     ==============
</TABLE>

               See accompanying notes to the financial statements

                                       5
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                           Statements of Cash Flows

                    Years ended December 31, 1999 and 1998

<TABLE>
<CAPTION>
                                                                                         1999                  1998
                                                                                -----------------       -----------------
<S>                                                                              <C>                     <C>
Cash flows from operating activities:
  Net loss                                                                        $  (4,096,605)           (2,794,793)
  Adjustments to reconcile net loss to net cash used in
    operating activities:
      Depreciation and amortization                                                     207,871               229,754
      Stock option compensation expense                                                 213,250                    --
      Loss on disposal of equipment                                                         583                 1,452
      Changes in operating assets and liabilities:
        Trade accounts receivable                                                       358,134              (249,986)
        Prepaid and other current assets                                                 (9,868)               (5,184)
        Trade accounts payable                                                          (84,860)              105,328
        Accrued liabilities                                                             132,159                25,161
        Deferred revenues                                                              (100,353)              (32,891)
        Customer deposits                                                               113,459                (6,500)

                                                                                -----------------      -----------------

           Net cash used in operating activities                                     (3,266,230)           (2,727,659)
                                                                                -----------------      -----------------

Cash flows from investing activities - purchases of
  property and equipment                                                                (50,459)             (235,110)
                                                                                -----------------     -----------------

Cash flows from financing activities:
  Net borrowings (repayments) under line of credit agreement                            (84,979)               84,979
  Proceeds from issuance of long-term debt                                              350,000                50,000
  Principal repayments on long-term debt                                                (74,478)              (55,626)
  Principal repayments on capital lease obligations                                     (82,073)              (78,104)
  Sale of Series B Convertible Participating Preferred
    Stock, net of $47,042 in offering costs                                           1,200,000             3,352,959
  Issuance of common stock                                                              122,500                    --
                                                                                -----------------     -----------------

             Net cash provided by financing activities                                1,430,970             3,354,208
                                                                                -----------------     -----------------

             Net (decrease) increase in cash and cash equivalents                    (1,885,719)              391,439

Cash and cash equivalents at beginning of year                                        3,465,139             3,073,700
                                                                                -----------------     -----------------

Cash and cash equivalents at end of year                                        $     1,579,420             3,465,139
                                                                                =================     =================

Supplemental disclosures of cash paid during the year
    for interest                                                                $         8,543                 8,503
                                                                                =================     =================
</TABLE>


                                       6
<PAGE>

<TABLE>
<S>                                                                             <C>                    <C>
Supplemental disclosure of noncash financing activities:
  Equipment purchased through capital lease obligations                         $            --               161,040

                                                                                 ===============       ===============

  Due from investor balance resulting from sale of Series B
    Convertible Participating Preferred Stock                                   $            --             1,200,000
                                                                                 ===============       ===============
</TABLE>

              See accompanying notes to the financial statements.

                                       7
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998



(1)  Summary of Significant Accounting Policies

     (a)  Description of Business

          2order.com, Inc. (formerly BT Squared Technologies, Inc.) - (the
          "Company") develops and sells a category of software known as
          "Interactive Selling Systems" that enables the manufacturers of
          complex products to sell more effectively. The Company has also
          developed certain software products from which they receive royalties.
          The Company services customers throughout the United States, primarily
          in the manufacturing industry.

     (b)  Cash Equivalents

          Cash equivalents of $453,966 and $1,513,616 at December 31, 1999 and
          1998, respectively, consist principally of investments in money market
          funds. For purposes of the statement of cash flows, the Company
          considers all highly liquid investments with original maturities of
          three months or less to be cash equivalents.

     (c)  Due From Investor

          Due from investor at December 31, 1998 relates to a wire transfer for
          the purchase of Series B Convertible Participating Preferred Stock
          which was not received until January 1999.

     (d)  Property and Equipment

          Property and equipment are stated at cost. Property and equipment
          under capital leases are stated at the present value of minimum lease
          payments. Depreciation is calculated on the double-declining balance
          method over estimated useful lives ranging from two to seven years.
          Property and equipment held under capital leases are amortized on the
          double-declining balance method over the shorter of the lease term or
          estimated useful life of the asset.

     (e)  Revenue Recognition and Deferred Revenue

          Revenues from software sales are recorded in accordance with Statement
          of Position 97-2, Software Revenue Recognition, whereby revenue is
          recognized upon delivery of the product or upon customer acceptance in
          instances where there are significant post-delivery obligations prior
          to acceptance.

          Revenues from professional services, including software installation,
          training and implementation, are recognized upon performance of the
          related services. Revenues derived from maintenance and support
          contracts are recognized ratably over the terms of the related
          contract, usually one year. Royalty revenues are recorded on the
          accrual basis in accordance with the terms of the contract.

          Deferred revenues represent amounts billed to or payments received
          from customers for products prior to delivery or acceptance and
          services billed in advance of performance.

                                       8
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998



(1)  Summary of Significant Accounting Policies -  (Continued)

     (f)  Research and Development Costs and Software Development Costs

          Software development costs consist principally of compensation and
          benefits paid to the Company's employees. All software development
          costs incurred prior to establishing technological feasibility are
          expensed as research and development costs when incurred. Because the
          Company's products reached this stage of development almost
          concurrently with general release, the Company did not capitalize any
          software development costs during 1999 or 1998.

     (g)  Income Taxes

          Income taxes are accounted for under the asset and liability method.
          Deferred tax assets and liabilities are recognized for the future tax
          consequences attributable to differences between the financial
          statement carrying amounts of existing assets and liabilities and
          their respective tax bases and operating loss and tax credit
          carryforwards. Deferred tax assets and liabilities are measured using
          enacted tax rates expected to apply to taxable income in the years in
          which those temporary differences are expected to be recovered or
          settled. The effect on deferred tax assets and liabilities of a change
          in tax rates is recognized in income in the period that includes the
          enactment date.

     (h)  Stock-Based Compensation

          The Company applies the intrinsic value-based method of accounting
          prescribed by Accounting Principles Board ("APB") Opinion No. 25,
          Accounting for Stock Issued to Employees, and related interpretations
          in accounting for its fixed plan stock options. As such, compensation
          expense would generally be recorded on the date of grant only if the
          current market price of the underlying stock exceeded the exercise
          price. The Company has also provided pro forma disclosures as if the
          fair value-based method of accounting prescribed by Statement of
          Financial Accounting Standards No. 123, Accounting for Stock-Based
          Compensation ("SFAS No. 123"), had been used to account for its fixed
          plan stock options.

          The Company also applies the provisions of SFAS No. 123 in valuing the
          issuance of equity instruments to nonemployees.

     (i)  Use of Estimates

          Management of the Company has made a number of estimates and
          assumptions relating to the reporting of assets and liabilities and
          the disclosure of contingent assets and liabilities to prepare these
          financial statements in conformity with generally accepted accounting
          principles. Actual results could differ from those estimates.

                                       9
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(1)  Summary of Significant Accounting Policies -  (Continued)

     (j)  Impairment of Long-Lived Assets and Long-Lived Assets to Be Disposed
          Of

          The Company reviews long-lived assets and certain identifiable
          intangibles for impairment whenever events or changes in circumstances
          indicate that the carrying amount of an asset may not be recoverable.
          Recoverability of assets to be held and used is measured by a
          comparison of the carrying amount of an asset to future net cash flows
          expected to be generated by the asset. If such assets are considered
          to be impaired, the impairment to be recognized is measured by the
          amount by which the carrying amount of the assets exceeds the fair
          value of the assets. Assets to be disposed of are reported at the
          lower of the carrying amount or fair value less costs to sell.

     (k)  Reclassifications

          Certain amounts in the accompanying 1998 financial statements have
          been reclassified to conform to the presentation adopted in the 1999
          financial statements.

     (l)  Comprehensive Income

          On January 1, 1998, the Company adopted SFAS No. 130, Reporting
          Comprehensive Income. SFAS No. 130 establishes standards for reporting
          and presentation of comprehensive income and its components in a full
          set of financial statements. The Company has no "other comprehensive
          income" to report for the years ended December 31, 1999 and 1998.

     (m)  Fair Value of Financial Instruments

          The carrying amounts for cash and cash equivalents, trade accounts
          receivable, trade accounts payable, accrued liabilities, and
          promissory notes approximate fair value because of the short maturity
          of these financial instruments. The carrying amount of the term loan
          payable approximates fair value because the debt bears interest at a
          variable rate.

                                       10
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(2)  Property and Equipment

     Property and equipment consists of the following at December 31:

<TABLE>
<CAPTION>
                                                                        1999               1998
                                                                 ----------------    ---------------

<S>                                                            <C>                  <C>
Furniture and fixtures                                         $          204,415            204,415
Telecommunications equipment                                               93,062             93,062
Office equipment                                                           77,279             64,262
Computer equipment                                                        505,156            471,389
Purchased software                                                        109,004            109,004
                                                                 ----------------    ---------------
                                                                          988,916            942,132
Less accumulated depreciation and amortization                            684,294            479,515
                                                                 ----------------    ---------------


     Property and equipment, net                               $          304,622            462,617
                                                                 ================    ===============
</TABLE>

(3)  Financing Agreements and Long-Term Debt

     The Company had an equipment financing agreement with a commercial bank
     that permitted the Company to borrow through April 30, 1997 up to $157,730
     in loans for equipment purchases at interest rates of 200 basis points over
     the Treasury Rate corresponding to the final maturity of each loan. Loans
     were made as equipment was purchased and were secured by such equipment.
     Loans outstanding at December 31, 1998 accrue interest at rates ranging
     from 7.85% to 8.54% and mature three years after the date of borrowing. All
     balances outstanding were repaid during 1999.

     In November and December 1998, the Company issued $300,000 in 10%
     subordinated convertible notes pursuant to a Securities Purchase Agreement
     executed November 30, 1998. The notes provided bridge financing for the
     Company and were due the earlier of January 31, 1999 or the closing date of
     the next round of equity financing of preferred shares. In connection with
     this financing, the Company issued warrants to purchase 17,242 shares of
     the Company's common stock at an exercise price of $1.74 per share. On
     December 31, 1998, all outstanding notes were converted at a rate of $1.74
     per share into Series B Convertible Participating Preferred Stock.

     In December 1999, the Company issued $300,000 in promissory notes to the
     preferred stockholders of the Company pursuant to a Securities Purchase
     Agreement executed December 27, 1999. The notes provided bridge financing
     for the Company and were due the earlier of December 29, 2000 or the date
     of sale of all or substantially all of the business of the Company. These
     notes accrue interest at 10% per annum. The outstanding balance on these
     notes was repaid in January 2000.

                                       11
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(3)  Financing Agreements and Long-Term Debt - (Continued)


     On May 18, 1998, the Company entered into a line of credit agreement with a
     financial institution which permitted the Company to borrow up to $300,000
     for working capital needs through December 31, 1998 at an interest rate
     equal to the 30-day commercial paper rate plus 2.6%. On July 29, 1998,
     $50,000 in borrowings were converted into a term loan as disclosed below,
     thereby reducing the available borrowings under the line of credit to
     $250,000.

     On March 5, 1999, an additional $50,000 in borrowings were converted into a
     term loan as discussed below, and the maturity date for the remaining
     $200,000 in available borrowings under the line of credit agreement was
     extended to December 31, 1999.

     The line of credit is secured by $403,115 of cash on deposit with the
     financial institution as of December 31, 1999, and substantially all other
     assets of the Company. There were no borrowings outstanding under the line
     of credit as of December 31, 1999.

     Long-term debt at December 31, 1999 and 1998 consists of:

<TABLE>
<CAPTION>
                                                                                  1999              1998
                                                                           ---------------    --------------

<S>                                                                      <C>                  <C>
Term loan payable in 60 monthly installments of $833
 plus interest at the 30-day commercial paper rate
 plus 2.6%, through September 1, 2003                                    $          37,500            46,667
Term loan payable in 60 monthly installments of $833
 plus interest at the 30-day commercial paper rate
 plus 2.6%, through March 1, 2004                                                   41,705                --
Promissory notes under bridge financing agreement,
 as described above                                                                300,000                --
Loans under equipment financing agreement, as
 described above                                                                        --            57,016
                                                                           ---------------    --------------
    Total long-term debt                                                           379,205           103,683

Less current installments of long-term debt                                       (319,167)          (57,624)
                                                                           ---------------    --------------

   Long-term debt, excluding
       current installments                                              $          60,038            46,059
                                                                           ===============    ==============
</TABLE>

                                       12
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(3)  Financing Agreements and Long-Term Debt - (Continued)

     Principal Payments

     At December 31, 1999, future long-term debt payments are as follows:

<TABLE>
<CAPTION>
                                                       Amount
                                                  ---------------

<S>                                             <C>
2000                                            $         319,167
2001                                                       19,992
2002                                                       19,992
2003                                                       16,713
2004                                                        3,341
                                                  ---------------

    Total                                       $         379,205
                                                  ===============
</TABLE>

(4)  Income Taxes

     The Company has not recorded any income tax expense during the years ended
     December 31, 1999 and 1998 because of operating losses. As a result, the
     effective income tax rate is different from amounts computed by applying
     the statutory U.S. Federal income tax rate of 34% to loss before provision
     for income taxes because of the Company's provision for a valuation
     allowance on substantially all deferred income tax assets.

     Income tax expense (benefit) for the years ended December 31, 1999 and 1998
     differed from the amounts computed by applying the statutory U.S. Federal
     income tax rate of 34% to loss before provision for income taxes as a
     result of the following:

<TABLE>
<CAPTION>
                                                                                                 1999                 1998
                                                                                         -----------------     ---------------

<S>                                                                                    <C>                     <C>
Computed expected income tax benefit                                                   $        (1,392,846)           (950,230)
(Increase) decrease in income tax benefit resulting from:
 State income tax benefit, net of Federal income
  tax effect                                                                                       (47,969)            (67,924)
 Increase in valuation allowance                                                                 1,436,041           1,037,181
 Other, net                                                                                          4,774             (19,027)
                                                                                         -----------------     ---------------

      Total income tax expense (benefit)                                               $                --                  --
                                                                                         =================     ===============
</TABLE>

                                       13
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(4)  Income Taxes - (Continued)

     The income tax effects of temporary differences that give rise to the
     Company's deferred income tax assets and liabilities are as follows:

<TABLE>
<CAPTION>
                                                                                                     December 31,
                                                                                            ---------------------------
                                                                                                 1999           1998
                                                                                            ------------    -----------

<S>                                                                                        <C>               <C>
Deferred income tax assets:

 Current - conversion to hybrid cash basis for
   income tax reporting                                                                    $      74,818             --
 Noncurrent:
   Net operating loss carryforwards                                                            2,466,407      1,201,100
   Research and experimentation credit carryforwards                                              11,642         97,037
   Other                                                                                         148,067         12,426
                                                                                            -------------   ------------
      Total gross deferred income tax assets                                                   2,700,934      1,310,563

Valuation allowance                                                                           (2,700,744)    (1,264,703)
                                                                                            -------------   ------------
      Deferred income tax assets, net of valuation
       allowance                                                                                     190         45,860

Deferred income tax liabilities:
 Current - conversion to hybrid cash basis for
   income tax reporting                                                                               --        (45,860)
 Noncurrent - property and equipment due to
   differences in depreciation                                                                      (190)            --
                                                                                            -------------   ------------

      Net deferred income tax asset                                                        $          --             --
                                                                                            =============   ============
</TABLE>

     In assessing the realizability of deferred tax assets, management considers
     whether it is more likely than not that some portion or all of the deferred
     tax assets will not be realized. The ultimate realization of deferred tax
     assets is dependent upon the generation of future taxable income during the
     periods in which those temporary differences become deductible. Management
     considers the scheduled reversal of deferred tax liabilities, projected
     future taxable income, and tax planning strategies in making this
     assessment.

     At December 31, 1999, the Company had net operating loss and research and
     experimentation credit carryforwards for Federal income tax purposes of
     approximately $6,532,000 and $11,600, respectively, which are available to
     offset future federal taxable income, if any, through the year 2019.

                                       14
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(5)  Employee Benefit Plan

     The Company sponsors the 2order.com, Inc. (formerly BT Squared
     Technologies, Inc.) 401(k) Plan (the "Plan") for all employees who are at
     least 21 years of age and have been employed for at least three months. The
     Plan allows participants to contribute by salary reduction up to 15% of
     eligible compensation, subject to Internal Revenue Service limitations. The
     Plan also provides for discretionary employer matching contributions, of
     which none were made during the years ended December 31, 1999 or 1998.


(6)  Stockholders' Equity

     (a)  Amendments to the Articles of Incorporation

          Effective December 31, 1998, the Company's Board of Directors amended
          and restated the Articles of Incorporation to authorize 20,000,000
          shares of $.01 par value common stock, and 10,000,000 shares of $.01
          par value preferred stock. Of the total authorized shares of preferred
          stock, 2,720,455 shares were designated as Series A Convertible
          Participating Preferred Stock ("Series A") and 2,873,564 shares were
          designated as Series B Convertible Participating Preferred Stock
          ("Series B"). All common stock, stock options, and warrants have been
          presented to reflect these amendments as if they had occurred prior to
          December 31, 1997.

     (b)  Stock Option Plan

          The Company sponsors the 2order.com, Inc. (formerly BT Squared
          Technologies, Inc.) 1996 Stock Option Plan (the "1996 Plan") which
          provides for the grant of stock options for up to 1,245,000 shares of
          common stock. The 1996 Plan remains in effect until the earlier of
          December 31, 2005 or the date on which all reserved shares have been
          issued or are no longer available for use under the Plan.

          Options granted under the 1996 Plan may be incentive stock options,
          which qualify for certain tax benefits, or nonqualified stock options.
          Incentive stock options must be granted at not less than the fair
          market value of the stock on the date granted (110% of the fair market
          value if granted to a 10% stockholder) and nonqualified stock options
          must be granted at the greater of $0.01 or the minimum price required
          by applicable state law or the Company's governing instrument. Option
          vesting terms are established by the Board of Directors at the time of
          grant and presently range up to five years. All options expire ten
          years from the date of grant (five years if granted to a 10%
          stockholder). There were 270,500 options available for grant at
          December 31, 1999 under the 1996 Plan. Additionally, options (not
          issued under the 1996 Plan) to purchase 75,000 shares of the Company's
          common stock were exercised during 1999.

                                       15
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(6)  Stockholders' Equity - (Continued)

          The following summarizes stock option activity for the years ended
          December 31, 1999 and 1998:
<TABLE>
<CAPTION>
                                                             1999                                         1998
                                          -----------------------------------------    ----------------------------------------
                                                                     Weighted-                                   Weighted-
                                              Number of               average             Number of               average
                                               shares              exercise price          shares              exercise price
                                          -----------------      ------------------    ---------------      -------------------

    <S>                                   <C>                    <C>                   <C>                  <C>
    Outstanding at beginning
     of year                                   781,500                    0.86             724,450         $            .84
    Granted                                    324,500                    1.00             243,250                     1.00
    Exercised                                  (97,500)                   1.00                  --                       --
    Canceled or expired                       (134,000)                   1.00            (186,200)                     .96
                                          -----------------      ------------------    ---------------      -------------------

    Outstanding at end of year                 874,500                    0.88             781,500         $            .86
                                          =================      ==================    ===============      ===================
</TABLE>

          The following summarizes information about stock options outstanding
          at December 31, 1999:

<TABLE>
<CAPTION>
                                Options outstanding                                                 Options exercisable
     ------------------------------------------------------------------------------        -------------------------------------
                                                                      Weighted-
                                                  Weighted-            average                                     Weighted-
          Range of                                average             remaining                                    average
          exercise            Number              exercise           contractual               Number              exercise
           prices           outstanding            price                life                 exercisable             price
     ----------------    ---------------    ------------------   ------------------        ---------------    ------------------

   <S>                  <C>                <C>                  <C>                       <C>                <C>
    $     .14 - .20            130,250                .17             4.4 years                  126,810     $          .17
               1.00            744,250               1.00             8.5 years                  356,792               1.00
     ----------------    ---------------    ------------------   ------------------        ---------------    ------------------

    $    .14 - 1.00            874,500                .88             8.5 years                  483,602     $          .88
     ================    ===============    ==================   ==================        ===============    ==================
</TABLE>

          The Company applies the provisions of APB No. 25 in accounting for its
          fixed plan stock options and, accordingly, no compensation cost has
          been recognized in the financial statements for its stock options
          granted with exercise prices at fair market value. Had the Company
          determined compensation cost based on the fair value at the grant date
          for its stock options under SFAS No. 123, the Company's net loss would
          have been increased to the pro forma amounts indicated below:

<TABLE>
<CAPTION>
                                                       1999           1998
                                                 -------------   ------------

       <S>                                       <C>              <C>
       Net loss      As reported                 $  (4,096,605)    (2,794,793)
                     Pro forma                      (4,137,051)    (2,843,349)
</TABLE>

          The per share weighted-average fair value of all stock options granted
          during the years ended December 31, 1999 and 1998 was $.24 on the date
          of grant using the Black-Scholes option-pricing model with the
          following weighted-average assumptions for 1999 and 1998: expected

                                       16
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(6)  Stockholders' Equity - (Continued)

          dividend yield -0-%, volatility -0-%, risk-free interest rate of 5.5%,
          and an expected life of five years.

     (c)  Warrants

          During the year ended December 31, 1996, the Company made two warrant
          grants to individuals: one to purchase 15,000 shares of $.01 par value
          common stock at an exercise price of $.20 per share through May 13,
          2006 (as discussed in note 7); and one to purchase 25,000 shares of
          common stock at an exercise price of $1.00 per share through December
          31, 2001.

          During the year ended December 31, 1997, the Company issued to a
          financial institution warrants to purchase 37,500 shares of $.01 par
          value common stock through September 30, 2007 at an exercise price of
          $2.50 per share, subject to certain exercise price adjustments as
          defined in the warrant agreement. The Company also issued option
          dilution warrants to the Series A stockholders which entitle them to
          purchase common stock at a reduced exercise price in situations where
          specified levels of dilution have been exceeded, as defined in the
          warrant agreement.

          During the year ended December 31, 1998, the Company issued warrants
          to purchase 17,242 shares of $.01 par value common stock at an
          exercise price of $1.74. The warrants were issued pursuant to the
          terms of the Securities Purchase Agreement dated November 30, 1998 and
          expire three years from the date of issue.

          As of December 31, 1999, 25,000 warrants had been exercised.

     (d)  Sales of Convertible Participating Preferred Stock

          On September 30, 1997, the Company executed a Securities Purchase
          Agreement to sell 2,720,455 shares of Series A for $1.286 per share,
          resulting in net proceeds to the Company of $3,449,960. On December
          31, 1998, the Company executed a Securities Purchase Agreement to sell
          2,643,679 shares of Series B for $1.74 per share, resulting in net
          proceeds to the Company of $4,552,959.

          The Company is recording accretion on Series A and B equal to the
          difference between the net proceeds received and the redemption amount
          using the effective interest method from the original issuance date
          through the final redemption date of January 1, 2007.

          The holders of Series A and B shares are entitled to, among other
          substantial rights as defined in the amended and restated Articles of
          Incorporation, the Securities Purchase Agreements and other related
          documents: (1) voting rights equivalent to the voting rights they
          would hold as if their holdings were converted to common stock; (2)
          the right to name three members of the Company's Board of Directors;
          (3) preferred dividends and distributions; (4) liquidation

                                       17
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(6)  Stockholders' Equity - (Continued)

          preferences, and preemptive registration and piggyback rights; (5) the
          option to convert to common stock at any time (initial conversion
          ratio of one-to-one subject to adjustment); (6) automatic conversion
          upon the vote of 51% of outstanding Series A and B stockholders or
          upon the effective date of a qualified initial public offering; (7)
          certain anti-dilution provisions, including, but not limited to,
          contingent nominal warrant issuances if certain events take place; (8)
          certain covenants requiring Series A and B stockholder authorization
          of transactions; (9) certain participation rights and (10) a mandatory
          redemption provision whereby the Series A and B stockholders may give
          notice and cause the Company to redeem their shares at the original
          cost plus an 8% cumulative annual return plus any declared and unpaid
          dividends in eight consecutive quarterly installments commencing with
          the quarter ending January 1, 2005 and ending in the quarter ending
          January 1, 2007.

     (e)  Shareholders' Agreement

          All owners of the Company's preferred stock and all significant
          owners, as defined, of the Company's common stock are parties to the
          Company's shareholders' agreement. This agreement provides, among
          other specific rights and restrictions, for a right of first refusal
          to the Company and then to the preferred shareholders, to purchase any
          selling shareholders' shares at a price equal to that agreed by a
          third party.


(7)  Related Party Transactions

     In accordance with the terms of a revolving loan and warrant purchase
     agreement executed in 1996 and terminated in 1997, a warrant was issued to
     a relative of the President to purchase 15,000 shares of $.01 par value
     common stock of the Company at an exercise price of $.20 per share through
     May 13, 2006. This warrant remains outstanding and exercisable as of
     December 31, 1999.


(8)  Major Customers

     For the year ended December 31, 1999, two customers accounted for
     approximately 32% of total revenues. For the year ended December 31, 1998,
     three customers accounted for approximately 55% of total revenues.

     Total accounts receivable from these major customers were $110,635 and
     $501,897 at December 31, 1999 and 1998, respectively.

                                       18
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(9)  Commitments

     The Company is obligated under operating and capital leases for certain
     property and equipment. At December 31, 1999 and 1998, the gross amount of
     property and equipment and related accumulated amortization recorded under
     capital leases is summarized as follows:

<TABLE>
<CAPTION>
                                                 1999               1998
                                           --------------     --------------

    <S>                                   <C>                 <C>
    Furniture and fixtures                $        165,527            165,527
    Telecommunications equipment                    67,777             67,777
    Computer equipment                              81,483             81,483
                                            --------------     --------------
                                                   314,787            314,787
    Less accumulated amortization                 (185,028)          (116,856)
                                            --------------     --------------

                                          $        129,759            197,931
                                            ==============     ==============
</TABLE>

     The Company also leases office space and equipment under noncancelable
     operating leases which expire over the next three years.  Total rental
     expense under operating lease agreements was approximately $321,000 and
     $237,000 for the years ended December 31, 1999 and 1998, respectively.

     Future minimum lease payments under noncancelable operating and capital
     leases as of December 31, 1999 are as follows:

<TABLE>
<CAPTION>
                                                                                          Operating
                                                                  Capital leases           leases
                                                               ------------------     ---------------

Year ending December 31:
<S>                                                          <C>                    <C>
   2000                                                      $             81,555             327,498
   2001                                                                    40,466              19,285
   2002                                                                    24,704               3,767
   2003                                                                     6,483                  --
                                                               ------------------     ---------------

     Total future minimum lease payments                                  153,208   $         350,550
                                                                                      ===============

Less amounts representing interest at rates
 ranging from 7.8% to 8.5%                                                (12,717)
                                                               ------------------

Present value of future minimum capital
 lease payments                                                           140,491

Less current portion of capital lease obligations                         (72,054)
                                                               ------------------

Capital lease obligations, less current portion              $             68,437
                                                               ==================
</TABLE>

                                       19
<PAGE>

                               2order.com, Inc.
                   (formerly BT Squared Technologies, Inc.)

                         Notes to Financial Statements

                          December 31, 1999 and 1998


(10) Subsequent Event

     On January 21, 2000, Primus Knowledge Solutions, Inc. ("Primus") acquired
     the Company. The acquisition is to qualify as a tax-free exchange and be
     accounted for under the pooling-of-interests method of accounting for
     business combinations. Pursuant to the Agreement and Plan of Merger, Primus
     issued shares of its common stock, with a total value of approximately $90
     million, in exchange for all the outstanding stock of the Company.

                                       20

<PAGE>

                                                                    Exhibit 23.1

                       CONSENT OF INDEPENDENT AUDITORS'

The Board of Directors
2order.com, Inc.

We consent to the incorporation by reference in the registration statements
(Nos. 333-82059 and 333-33088) on Form S-8 of Primus Knowledge Solutions, Inc.
of our report dated March 6, 2000, with respect to the balance sheets of
2order.com, Inc. as of December 31, 1999 and 1998 and the related statements of
operations, stockholders' equity (deficit) and cash flows for the years ended
December 31, 1999 and 1998, which report appears in the Form 8-K/A of Primus
Knowledge Solutions, Inc. dated January 21, 2000.



KPMG LLP
Atlanta, Georgia
April 3, 2000


© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission