BOTTOMLINE TECHNOLOGIES INC /DE/
10-K, 1999-09-28
PREPACKAGED SOFTWARE
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                       SECURITIES AND EXCHANGE COMMISSION
                              WASHINGTON, DC 20549

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                                   FORM 10-K

   FOR ANNUAL AND TRANSITION REPORTS PURSUANT TO SECTIONS 13 OR 15(d) OF THE
                        SECURITIES EXCHANGE ACT OF 1934

(Mark One)

[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES AND
  EXCHANGE ACT OF 1934

  For the fiscal year ended June 30, 1999

                                       OR

[_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES
  EXCHANGE ACT OF 1934

  For the transition period from      to

                         Commission file number 0-25259

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                       BOTTOMLINE TECHNOLOGIES (de), INC.
             (Exact name of Registrant as Specified in Its Charter)

                Delaware                               02-0433294
    (State or other Jurisdiction of       (I.R.S. Employer Identification No.)
     Organization or Incorporation)

            155 Fleet Street                             03801
       Portsmouth, New Hampshire                       (Zip Code)
    (Address of Principal Executive
                Offices)

                                 (603) 436-0700
              (Registrant's telephone number, including area code)

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          Securities registered pursuant to Section 12(b) of the Act:

                                      None

          Securities registered pursuant to Section 12(g) of the Act:

                    Common Stock, $.001 par value per share
                                 Title of Class

                               ----------------

   Indicate by check mark whether the registrant: (1) has filed all reports
required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes [X]   No [_]

   Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to
the best of registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10K. [_]

   The aggregate value of the voting stock held by non-affiliates of the
registrant, based on the last sale price of the registrant's common stock at
the close of business on September 22, 1999 was $114,218,412 (reference is made
to Part II, Item 5 herein for a statement of assumptions upon which this
calculation is based).

   There were 10,636,809 shares of common stock, $.001 par value per share, of
the registrant outstanding as of September 22, 1999.

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                      DOCUMENTS INCORPORATED BY REFERENCE

   Items 10, 11, 12 and 13 of Part III (except for information required with
respect to our executive officers, which is set forth under "Part I--Business--
Executive Officers of the Registrant") have been omitted from this report, as
we expect to file with the Securities and Exchange Commission, not later than
120 days after the close of our fiscal year, a definitive proxy statement for
our annual meeting of stockholders. The information required by Items 10, 11,
12 and 13 of Part III of this report, which will appear in our definitive proxy
statement, is incorporated by reference into this report.
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                               TABLE OF CONTENTS

PART I
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    Item                                                                    Page
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    1.   Business.........................................................   1
    2.   Properties.......................................................   10
    3.   Legal Proceedings................................................   10
    4.   Submission of Matters to a Vote of Security Holders..............   10
</TABLE>
PART II
<TABLE>
<CAPTION>
    Item
    ----
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         Market for the Registrant's Common Stock and Related Stockholder
    5.   Matters.........................................................   11
    6.   Selected Financial Data.........................................   11
         Management's Discussion and Analysis of Financial Condition and
    7.   Results of Operations...........................................   13
    7A.  Quantitative and Qualitative Disclosures About Market Risk......   26
    8.   Financial Statements and Supplementary Data.....................   26
         Changes in and Disagreements with Accountants on Accounting and
    9.   Financial Disclosure                                               26
</TABLE>
PART III
<TABLE>
<CAPTION>
    Item
    ----
 <C>     <S>                        <C>
         Directors and Executive
         Officers of the
    10.  Registrant..............   27
    11.  Executive Compensation..   27
         Security Ownership for
         Certain Beneficial
    12.  Owners and Management...   27
         Certain Relationships
         and Related
    13.  Transactions............   27
</TABLE>
PART IV
<TABLE>
<CAPTION>
    Item
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         Exhibits, Financial Statements and Schedule, and Reports on Form
    14.  8-K Signatures..................................................   28
</TABLE>
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                                     PART I

   This annual report on Form 10-K contains forward-looking statements that
involve risks and uncertainties. Any statements (including statements to the
effect that we "believe," "expect," "anticipate," "plan" and similar
expressions) that are not statements relating to historical matters should be
considered forward-looking statements. Our actual results may differ materially
from the results discussed in the forward-looking statements as a result of
numerous important factors, including those discussed in "Management's
Discussion and Analysis of Financial Condition and Results of Operations--
Factors That May Affect Future Results."

Item 1. Business.

The Company

   We provide software solutions that create an automated e-business
infrastructure for use by businesses and financial institutions to make
payments and present bills. Our products and services enable organizations to
transition from traditional paper-based payment and billing processes to
electronic processes to facilitate e-commerce. Our PayBase payments software is
designed to control, manage and issue all payments, whether paper-based or
electronic, across an enterprise. Our recently announced electronic bill
presentment software, NetTransact, is designed to provide a secure, interactive
system for complex business-to-business transactions that will allow companies
to present billing information and accept payments over an extranet.
NetTransact is currently installed at three pilot sites, and we anticipate
commercial introduction of the product during the current fiscal year.
NetTransact, when combined with our electronic payment software, will provide
our customers with a complete business-to-business software solution for e-
commerce bill presentment and payment regardless of their size or location. Our
software products can be purchased as an entire suite or as separate
applications. Our PayBase products operate in different computer operating
environments that correspond to customer needs and infrastructure requirements,
providing high levels of performance and supporting high volumes of activity
across an organization.

   Our products permit customers to leverage the Internet while increasing
security and fraud avoidance. They also complement our customers' existing
information systems and payment applications. We provide multiple options for
delivery of detailed payment or remittance information, including mail, fax and
the Internet. Our LaserCheck product is a cost-effective, software-based,
laser-printing system that allows an enterprise to streamline its paper payment
process and to generate checks at the point of need. We also offer consulting
services and related equipment and supplies to help customers plan, design and
implement the transition from paper to electronic payments.

 PayBase Products

   Our PayBase product suite offers customers the following benefits:

  .  Internet/intranets remote access capability. Our PayBase product suite
     provides users with a secure, convenient means to remotely access and
     transmit payment information. PayBase enables enterprises to manage and
     control payments through the Internet and intranets. PayBase provides
     users with a secure, convenient means to remotely access and transmit
     payment information.

  .  Flexible, dual payment process. Our PayBase product suite has been
     designed to provide customers with a single software solution that
     permits both paper and electronic payments. PayBase's dual payment
     capacity gives enterprises the flexibility to manage the transition to
     electronic payments at a pace compatible with the needs of their
     customers and business partners as they evolve in response to market
     demands and government mandates. We have one allowed United States
     patent application relating to certain security aspects of our dual
     payment process.

  .  Enterprise-wide payment control. Our PayBase product suite offers
     enterprises a centralized payment control and management system while
     allowing users to make payments at the point of need. PayBase records
     all payments, transactions and events in a central database, which
     improves cash management, control of disbursement and receipt functions
     and audit capabilities. In addition, our PayBase payment control
     capabilities permit enterprises to readily outsource payment management
     functions to banks or other third-party suppliers.

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  .  Cost-effective payment solution.  Our PayBase product suite provides
     operational efficiencies that reduce staffing, mailing, processing and
     auditing costs as well as costs associated with float, risk of error,
     fraud and fraud related inquiries. PayBase is designed to be easy to use
     and implement and requires only limited commitment of an enterprise's
     resources to achieve operational efficiencies.

  .  Open and scaleable technology. Our PayBase product suite runs on one or
     more application servers using industry standard Unix or Microsoft
     Windows NT operating systems and database servers such as Microsoft SQL
     Server, Oracle, Sybase, IBM DB2 Universal Server and Informix. PayBase's
     flexible design provides an enterprise with a scaleable solution to meet
     growing needs and to manage the migration from a department-wide to an
     enterprise-wide payment system.

  .  Enhanced security and fraud protection. Our PayBase product suite
     reduces the risk of fraud through a secure, encrypted database and the
     control of all payment and operator activity. In addition, PayBase can
     automatically send a file of all checks issued instantaneously to the
     payor's bank, enabling banks to quickly isolate fraudulent or incorrect
     checks and to evaluate questionable payments. For its laser-printing
     process, LaserCheck uses blank paper that is non-negotiable until it is
     printed and can use specialized magnetic ink character recognition
     printers for additional security.

 NetTransact Product

   Our newest product, NetTransact, is currently installed at three pilot sites
and we anticipate commercial introduction of the product during the current
fiscal year. NetTransact is designed to offer businesses and financial
institutions the following benefits:

  .  Open and interactive bill presentment technology. NetTransact is
     designed to enable businesses and banks to leverage electronic billing
     and maintain an open, interactive relationship with customers and
     corporate account holders. It is configured to permit speedy and
     efficient accessing to accounts receivable and accounts payable
     departments, and to disseminate complex bill presentment information
     wherever required across an organization, regardless of whether the bill
     is one page or thousands of pages.

  .  Facilitate timely resolution of billing disputes. NetTransact is
     designed to allow payors to review and, if necessary, make adjustments
     to a bill on-line. For example, if an invoice incorrectly states the
     number of products delivered, or if a number of items were damaged
     during shipment, the payor can generate an adjustment that is e-mailed
     to the biller for resolution and pay the undisputed amount, without
     having to wait for a new invoice to be transmitted.

  .  Cost effective bill presentment solution. NetTransact is designed to
     provide operational efficiencies to reduce staffing, mailing, processing
     and audit costs, as well as costs associated with making adjustments and
     resolving disputes arising in the billing process. It is being enhanced
     by us to be as easy to use as our other products, facilitating its
     introduction to and use by customers.

  .  Internet/Intranet based solution. NetTransact is designed to leverage
     the Internet as an effective means of e-commerce and is being enhanced
     to be integrated with our other Internet solutions to provide a complete
     bill presentment and payment solution in an Internet environment.

  .  Savings to billers through reductions in float. By avoiding the delays
     associated with preparation of paper bills, their submission through the
     mail and correspondence relating to disputed matters, enterprises will
     be able to reduce the expense associated with float on outstanding
     receivables.

  .  Improved invoice management for payors. NetTransact will allow payors to
     identify and manage invoices and schedule payments with time sensitive
     priorities, enhancing their responsiveness and their vendor
     relationships and enabling them to earn more discounts.

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Strategy

   Our objective is to be the leading provider of software solutions that
enable businesses and financial institutions to create an automated e-business
infrastructure to initiate, implement and manage movements of cash resources,
including bill presentment and payment software. Key elements of our strategy
include the following:

  .  Focus on the Internet as the medium for billing and e-commerce. Our
     PayBase product currently allows enterprises to use the Internet or a
     corporate Intranet to make payments from a remote site and to send and
     receive remittance advices via e-mail. We intend to provide our
     customers with a fully-integrated bill presentment and payment solution
     that can support e-commerce over the Internet. With the anticipated
     commercial introduction during this current fiscal year of our
     NetTransact billing presentment software, we will be able to provide
     businesses and financial institutions with a fully integrated, secure,
     medium both for the generation and payment of bills.

  .  Develop new products and technologies. We intend to develop new products
     and technologies which leverage our existing offerings and customer
     base. To capitalize on the growth of the Internet and e-commerce, and
     changes in payment technologies and practices, we employ professionals
     who are skilled in the complex environments of e-commerce, financial
     EDI, banking and payment and billing systems. Furthermore, our technical
     staff is experienced in the latest database, networking and software
     development tools, technologies and methodologies. We intend to leverage
     this combination of business expertise and technical knowledge to
     deliver new products and technologies, including products incorporating
     XML, an emerging e-commerce interface standard.

  .  Pursue strategic acquisitions. We believe that significant opportunities
     exist to acquire technologies and industry expertise that complement our
     existing product offerings and assist us in achieving our goal of
     providing a comprehensive business-to-business e-commerce infrastructure
     to initiate, implement and manage movements of cash resources, including
     payment and bill presentment software. We therefore intend to actively
     pursue acquisitions of such technologies, as well as opportunities to
     broaden our client base and/or expand our geographic presence.

  .  Further penetrate customer base. We intend to further penetrate our
     customer base, which we believe is only in the early stages of
     implementing electronic bill presentment and payment solutions.
     Additional sales opportunities to our existing customers include:

    .  expanding department level installations to encompass an
       enterprise's entire payment system;

    .  taking advantage of the introduction of our electronic bill
       presentment software to increase overall sales of an integrated
       electronic payment solution to our existing customers;

    .  selling complementary payment capabilities through sales of
       additional software modules, such as electronic payment and receipt
       creation or check fraud avoidance;

    .  introducing software upgrades marketing new products; and

    .  generating additional revenues from our customer base by providing
       maintenance and support services and selling supplies.

  .  Expand customer base. We intend to expand our broad customer base
     through:

    .  enhancing our direct sales force to market to large enterprises;

    .  increasing indirect sales channels;

    .  targeting sales opportunities with financial institutions by
       leveraging our experience and industry recognition as the developer
       of FedEDI, the Federal Reserve System's financial Electronic Data
       Interchange or EDI software solution;

    .  introducing complementary products, such as our NetTransact bill
       presentment software, which will also present new sales
       opportunities for our existing products;

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    .  developing additional marketing partnerships; and

    .  pursuing strategic acquisitions.

  .  Expand and leverage strategic relationships. We intend to expand and
     leverage our relationships with business partners who play a key role in
     the sales, marketing and distribution of our products. We plan to expand
     sales through strategic alliances with technology providers and
     financial institutions, and through existing reseller and co-marketing
     relationships. For example, Arthur Andersen LLP offers PayBase as a Best
     Practice solution for corporate payments and The Northern Trust Company
     has agreed to market NetTransact with us to its principal commercial
     customers. We also intend to expand our relationships with enterprise
     resource planning and accounting system vendors, such as Baan, Oracle,
     PeopleSoft and SAP, and with consulting firms that assist companies with
     the implementation of our products.

  .  Expand international capabilities. We intend to enhance our products
     with additional functionality to expand their use in international
     markets. We believe that this will enable us to better accommodate
     existing and future customer needs. We have begun initiatives extending
     capabilities to accommodate multiple language output, multiple currency
     requirements and international standards.

Products and Services

   Our software products enable enterprises to control, manage and issue all
payments, whether paper-based or electronic, and electronically present bills
to their trading partners. We also offer complementary add-on functionality
software for our payment products that customers can select according to their
specific needs, as well as hardware to complement our software product
offerings. Our software products are further enhanced by a comprehensive and
experienced consulting service and support system. These consultants help
customers to plan, design, implement and manage an enterprise's transition from
paper to electronic payments and to enhance operational productivity and
customer satisfaction.

 PayBase Products

   PayBase provides a single software solution to control, manage and issue all
payments across an entire enterprise. PayBase includes the following modules,
which can be purchased as separate products or together:

   ESP (Electronically Sent Payments) Module. The ESP module allows users to
create electronic payments, facilitating the transition from paper checks to
electronic funds transfers. This module permits users to create standard files
that meet National Automated Clearing House Association standards and other
financial EDI protocols, and to transmit those files to their banks. The
PayBase ESP module can also create electronic tax payments in the formats
required by federal and state governments. With this module, users can process
payment instructions received from an external database, such as payroll or
accounts receivable. When installed with our LaserCheck printing software
module, PayBase can create both electronic payments and checks during the same
payment run. The ESP module also can be adapted to allow users to automatically
post financial EDI remittance information to their accounts receivable system.
This feature eliminates the need for manually entering information into
accounting ledgers, saving time and preventing mistakes.

   ERADS (Electronic Remittance Advice Delivery System) Module. The ERADS
module allows an enterprise to convert to electronic payments immediately and
to deliver the remittance detail by fax, e-mail, communications networks or the
Internet, depending on the technology available to its payees. This module can
be used for payments to individuals (e.g., travel reimbursements) and to
enterprises (e.g., vendor payments). Whenever payments are sent electronically
through the secure Automated Clearing House network, the ERADS module
automatically channels the remittance details to each payee by the appropriate
media and the payee receives an electronic payment directly deposited into its
bank account. Enterprises can realize cost efficiencies through reduced check
printing or processing and the lower cost of transmitting remittance
information electronically.


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   Secure WebPay Series (Internet/Intranet Access) Modules. The Secure WebPay
Internet/Intranet Access modules extend the functionality of PayBase to the
Internet. Secure WebPay allows enterprises to use the Internet or a corporate
intranet to request, approve and initiate payments from remote sites, including
locations which are not linked by a corporate network. Secure WebPay can also
provide automatic e-mail delivery of remittance advice both internally and to
third parties such as vendors, customers and employees. Secure WebPay
incorporates administration software that maintains central payment information
that can be accessed on the Internet or over an intranet by authorized users to
review payment status and correct data as appropriate.

   LaserCheck Module. The LaserCheck module allows users to print checks,
including all variable data, such as magnetic ink character recognition lines,
logos and signatures, on blank paper using a laser printer. This module can be
deployed over the user's network or the Internet wherever it is needed, whether
in a centralized printing facility, the issuing department or in a remote
location. With LaserCheck's CheckSort feature, users can sort checks to lower
postage rates and produce copies in a specified order to simplify filing.
LaserCheck also provides password protection, as well as hardware and software
security features, and initiates printing of all checks, confirmation notices
and reports.

   Check Fraud Avoidance Module. The Check Fraud Avoidance module allows users
to automatically send a digital file of all checks issued to their bank. Most
commercial banks employ a "Positive Pay" system that determines when the check
is presented to the bank and whether a bank customer has in fact issued it. A
number of banks will only reimburse customers for check fraud losses if the
customer uses Positive Pay. This module protects the user from having altered
or unissued checks paid from their account and protects banks from fraudulent
checks received from other institutions. The Check Fraud Avoidance software
receives its data input from PayBase, but can also receive input from a non-
PayBase system that uses printed checks.

 NetTransact Product

   NetTransact is currently installed at three pilot sites and we anticipate
commercial introduction of the product during the current fiscal year.
NetTransact supports corporate billing applications through features that meet
the unique needs of businesses and large organizations. NetTransact has been
designed as a secure interactive system that will allow companies to accept
payment and present billing information for complex business-to-business
transactions, which often consist of hundreds or thousands of pages of
information. NetTransact will operate on an extranet-based Web site in which
both billers and payors will have an electronic mailbox. The NetTransact system
will be fully integrated with the biller's receivables management process to
provide payors and billers new opportunities to communicate on-line before
funds are transferred. Payors will have the ability to review invoices online,
modify them if necessary and approve them for payment. The scheduling of
payments will be controlled by the payor. Initially, all payments will be
conducted using the Automated Clearing House and will represent authorized
debits to the payor's account. Other payment options that may be deployed
include credit card debits, wire transfers and check generation for non-
NetTransact presented invoices.

 Professional Services

   Our team of service professionals draws on extensive experience in e-
commerce to provide consulting services, project implementation and training
services to our clients. Consulting service professionals are available to
review clients' current bill presentment and payment methods and processes,
report findings and recommend changes and solutions. Project implementation
professionals are available to coordinate system installation, including
billing and payment design, reporting format and delivery, bank data and
communication requirements, signature and authority set up and security, audit
and control procedures. We offer training services to all customer personnel
involved in the billing and payment cycle, including management, users and
information technology personnel involved in the transition from paper-based
methods to electronic methods.

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 Equipment and Supplies

   We offer consumable products needed for payment disbursements and check
printing, including magnetic ink character recognition toner and blank-paper
check stock. We also provide printers and printer-related equipment, primarily
through drop-ship arrangements with our hardware vendors, to enhance our
software product offerings. We have reseller agreements with the two leading
secure magnetic ink character recognition printer manufacturers in the country,
Troy Systems, which uses Hewlett Packard printers, and Source Technology, which
uses primarily Lexmark printers.

Technology

   Our technology focus is on industry standards, the Internet and client
server platforms. PayBase/32/, our advanced 32-bit payment processing software,
has been designed using a client server architecture. The server platform
supports open database connectivity (ODBC) compliant Unix and Windows NT
databases. The server platform is the warehouse for information relating to the
customer's payment solution, including security tables, application form
parameters and audit tables. The client workstation houses the PayBase
executable programs. This design enables PayBase to be highly scaleable for
both distributed and high volume centralized check printing, as well as
electronic payment origination. The client workstation interacts with the
database to ascertain authority, to retrieve information to create the form and
to update the audit tables with transaction information and payment result
information. Print output can be sent to any addressable network printer. The
ESP and Check Fraud Avoidance modules are bundled with communication software
that allows scripting of the data transmission. Transmission can be executed
from any client workstation.

   PayBase is designed to be network independent and can be implemented in
leading network architectures, including Novell, Windows NT and TCP/IP. The
product design creates predictable low volume network traffic in order to
minimize the implementation concerns for corporate information technology.
Installation of the product is highly automated using InstallShield. PayBase
has been submitted and approved for the "Designed for BackOffice" logo from
Microsoft, indicating it conforms to Microsoft standards for design and
operation.

   PayBase development methods conform to the latest Microsoft development
specifications, including extensive use of MFC (Microsoft Foundation Classes)
and the DCOM/COM ((Distributed) Component Object Model) standards. Components
are designed as OLE (Object Linking and Embedding) Automation Servers for ease
of future development and enhancement as well as interoperability. Web enabled
components of PayBase are written as ActiveX controls. The primary development
tool is Visual C++.

   The PayBase suite also includes PayBase DesignerPlus, a sophisticated
proprietary data mapping and design tool. This tool is used to create
sophisticated payment applications using multiple form designs and multiple
payment methods, including all forms of electronic payments. It provides a
proprietary mapping tool to transform any type of host data file into the
format needed for efficient payment creation. The forms design function allows
easy creation of paper output formats from checks to W-2 forms and includes
design wizards to further automate the process. The data mapping and design are
securely linked to the desired business payment process.

   NetTransact is a Java based program designed to operate on Unix servers in
conjunction with commercially available browsers. The security architecture for
NetTransact is based on industry standard security technologies including
firewalls, Secure Socket Layer, encrypted HTTP and digital certificates.

Product Development and Engineering

   Our product development and engineering organization included 42 persons as
of June 30, 1999. There are three primary development groups: software
engineering, quality assurance and technical support. We spent $2.2 million in
fiscal year 1997, $3.2 million in fiscal year 1998 and $4.0 million in fiscal
year 1999 on product development and engineering costs.


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   The software engineering team averages over nine years of development
experience per person and over seven years of payment systems design experience
per person. The software engineers have substantial experience in advanced
software development techniques as well as extensive knowledge of the complex
processes involved in business payment systems. Our engineers actively
participate in the Microsoft Developer Network programs and maintain extensive
knowledge of software development trends.

   The quality assurance engineers have both extensive knowledge of our
products and expertise in software quality assurance techniques. Members of the
quality assurance group make extensive use of automated software testing tools
to facilitate comprehensive and timely testing of products. The quality
assurance group members participate in all beta releases, including all tests
of new products or enhancements, and provide initial training materials for
customer support and service.

   The technical support group provides all product documentation as well as
technical support for released products. Members of the technical group include
experienced technical writers, business analysts and network analysts. The
technical writers are versed in current document technology and work closely
with the software engineers to ensure documentation is clear, current and
complete. The technical support engineers are responsible for the analysis of
reported software problems and work closely with customers and customer support
staff. The group's broad knowledge of our products, operating systems,
communications, and printers allows them to rapidly respond to software
configuration needs.

Customers

   Our customer base includes over 2,500 companies in industries such as
financial services, health care, communications, education, media,
manufacturing and government.

Sales and Marketing

 Sales

   As of June 30, 1999, we employed 47 systems trained sales executives, 42 of
whom were divided among six geographical markets and focused on sales to large
and medium sized enterprises and five of whom focused exclusively on sales to
large banks and financial institutions. Our systems trained sales executives
are supported by six systems engineers. We also have a dedicated telephone-
sales team that markets new applications, software upgrades and additional
services to our existing customers. In addition to our direct selling efforts,
we promote our products and services through strategic relationships with
partners such as Arther Andersen LLP and The Northern Trust Company. We also
promote our products and services through relationships with enterprise
resource planning and accounting system vendors, such as Baan, Oracle,
PeopleSoft, and SAP.

 Marketing

   We promote products and services through conferences, seminars, direct
marketing and trade publications. Our marketing partners sponsor joint mailings
and seminars and issue joint press releases with us. We also maintain
membership in key industry organizations such as Financial Services Technology
Consortium, Microsoft Value Chain Initiative, American Bankers Association and
various operating committees of the National Automated Clearing House
Association. In addition, we participate in industry conferences such as
Treasury Management, National Automated Clearing House Association, Payments,
American Payroll Congress and National User Conferences of Software Partners.
We also promote brand awareness through our public relations program and by
advertising in respected buying guides.

 Arthur Andersen LLP Working Agreement

   Arthur Anderson LLP has designated PayBase as a Best Practice solution for
corporate payments and, under our working agreement with Arthur Andersen LLP,
it offers PayBase as part of its Electronic Commerce solutions. This
relationship allows us to utilize the enterprise consulting experience of
Arthur Andersen LLP to demonstrate to the users of our departmental payment
products the benefits of migrating to our PayBase enterprise-wide payment
solution.

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<PAGE>

 Northern Trust Marketing Relationship

   We acquired our NetTransact electronic bill presentment software from The
Northern Trust Company in July 1999 and Northern Trust has agreed to market our
NetTransact product with us to its principal commercial customers.

Competition

   We currently compete primarily with companies that offer a broad suite of
electronic data interchange products, such as Sterling Commerce, companies that
provide a broad spectrum of electronic payments solutions, such as CheckFree,
and companies that offer laser check printing software and services. To a
lesser extent, we compete with providers of enterprise resource planning
solutions, such as SAP and PeopleSoft, and providers of traditional payment
products, including check stock and check printing software and services, such
as Standard Register. In addition, we also experience competition from our
customers and potential customers who develop, implement and maintain their own
payment solutions.

   We believe we compete on a number of factors, including:

  .  scope, quality and cost-effectiveness of our payment solutions;

  .  industry knowledge and expertise;

  .  interoperability of solutions with existing information technology and
     payments infrastructure;

  .  product performance and technical features;

  .  patented and proprietary technologies; and

  .  customer service and support.

   Although a number of our competitors may be better positioned to compete in
certain segments of the payments industry, we believe that our market position
is enhanced by:

  .  our ability to provide a single, scaleable, open, dual-payment platform
     that provides customers with the flexibility to transition to electronic
     payments solutions while maintaining the ability to make paper-based
     payments using laser-printed checks;

  .  our relationships with our strategic partners;

  .  our large customer base; and

  .  the level of payments-industry expertise of our development, sales and
     customer service and support professionals.

   Most companies marketing electronic bill presentment solutions are currently
selling business-to-consumer applications, such as electronic presentment of
utility bills, telephone bills and cable service bills. Business-to-business
electronic bill presentment is significantly more complex and can involve
thousands of pages of information, require integration with existing accounting
systems and a method of resolving billing adjustments and dispute matters. With
the introduction of our NetTransact business-to-business electronic bill
presentment software, we expect to encounter competition from CheckFree, EDS,
PNC Bank, TransPoint and others.

   Although we believe that we compete favorably in our industry, the markets
for payment management and electronic bill presentment software are intensely
competitive and characterized by rapid technological change and a number of
factors could adversely affect our ability to compete in the future.

Proprietary Rights

   We have one allowed United States patent application relating to certain
security aspects of our dual payment process. However, there can be no
assurance that our allowed patent, or any other patents that may be

                                       8
<PAGE>

issued in the future, will be of sufficient scope and strength to provide
meaningful protection of our technology or any commercial advantage to us, or
that the patents will not be challenged, invalidated or circumvented. In
addition, we rely upon a combination of copyright and trademark laws and non-
disclosure and other intellectual property contractual arrangements to protect
our proprietary rights. We own registered trademarks to "Bottomline
Technologies," "CheckGard," "LaserCheck" and "PayBase." We also enter into
agreements with our employees and clients that seek to limit and protect the
distribution of proprietary information. There can be no assurance that the
steps we have taken to protect our property rights, however, will be adequate
to deter misappropriation of proprietary information, and we may not be able to
detect unauthorized use and take appropriate steps to enforce our intellectual
proprietary rights. Although we believe that our products and services do not
infringe upon the intellectual property rights of others and that we have all
rights necessary to utilize the intellectual property employed in our business,
we are subject to the risk of claims alleging infringement of third-party
intellectual property rights. These claims could require us to spend
significant sums in litigation, pay damages, delay product installments,
develop non-infringing intellectual property or acquire licenses to
intellectual property that is the subject of any such infringement. Therefore,
these claims could have a material adverse effect on our business, operating
results and financial condition.

Government Regulation

   Although our operations have not been subject to any material industry-
specific governmental regulation, some of our existing and potential customers
are subject to extensive federal and state governmental regulations. In
addition, governmental regulation in the financial services industry is
evolving, particularly with respect to payment technology, and our customers
may become subject to increased regulation in the future. Accordingly, our
products and services must be designed to work within the regulatory
constraints under which our customers operate.

   Federal regulations require that all federal payments, other than payments
under the Internal Revenue Code of 1986, must be made electronically. These
regulations required that the conversion from checks to electronic payments be
made in two phases. During the first phase, recipients who became eligible to
receive federal payments on or after July 26, 1996, were required to receive
payments electronically unless they certified in writing that they did not have
an account with a financial institution or an authorized payment agent. The
second phase began on January 2, 1999. Beginning on that date, all federal
payments, except payments under the Internal Revenue Code, are required to be
made electronically.

   The National Automated Clearing House Association now requires that, upon
the request of the receiver of an electronic payment, its bank must provide to
each receiver all payment-related information contained within the transmitted
remittance information. Banks must provide this information to their receivers
by the opening of business on the second banking day following the settlement
date of the entry.

   Current treasury regulations require that a business that paid more than
$50,000 in annual employment or other depository taxes in 1995, 1996 or 1997
now make such payments electronically. This requirement is effective for return
periods beginning before January 1, 2000. The date upon which a business first
becomes subject to the electronic payments requirement depends on the year in
which the business first paid more than $50,000 in depository taxes. Businesses
that made in excess of $200,000 of aggregate federal tax deposits in 1998 must
make such deposits electronically for all return periods beginning on or after
January 1, 2000. If a business first exceeds the $200,000 threshold in 1999 or
in any subsequent year, the electronic deposit obligation will be imposed for
the return period beginning after December 31 of the year ending after the year
the threshold was surpassed and will continue for all succeeding years. Non-
complying taxpayers may be subject to a 10% penalty if they fail to comply with
such requirements. In addition, state and local taxing authorities have been
implementing electronic solutions for collecting tax payments. The electronic
payment of certain taxes is required by law in states such as New York,
California, Connecticut and Arkansas.

                                       9
<PAGE>

Executive Officers of the Registrant

   Our executive officers and their respective ages as of June 30, 1999, are as
follows:

<TABLE>
<CAPTION>
Name                      Age Positions
- ----                      --- ---------
<S>                       <C> <C>
Daniel M. McGurl........   63 Chairman of the Board, President and Chief Executive Officer
Joseph L. Mullen........   46 Executive Vice President, Operations and Director
Robert A. Eberle........   38 Executive Vice President, Chief Financial Officer and Treasurer
Leonard J. DiIuro, Jr...   52 Executive Vice President, Sales
</TABLE>

   Daniel M. McGurl, one of our founders, has served as Chairman of the Board
of Directors, President and Chief Executive Officer since May 1989. From 1987
to 1989, Mr. McGurl served as Senior Vice President of State Street Bank and
Trust Company. Prior to 1987, Mr. McGurl held a variety of positions at IBM
Corporation, including Director of Marketing Planning and Director of Far East
Operations.

   Joseph L. Mullen has served as a director and Executive Vice President of
Operations since July 1996, and served as Vice President of Sales and Marketing
from July 1991 to July 1996. From 1977 to 1989, Mr. Mullen held a variety of
positions at IBM Corporation, including Marketing Manager and Northeast Area
Market Planning Manager.

   Robert A. Eberle has served as Executive Vice President, Chief Financial
Officer and Treasurer since September 1998. From December 1996 to September
1998, Mr. Eberle served as Executive Vice President of Telxon Corporation, a
mobile computing and wireless data company, with primary responsibility for its
Technical Subsidiaries Group. From August 1994 to December 1996, Mr. Eberle
served as Executive Vice President and Chief Operating Officer of Itronix
Corporation, a designer and manufacturer of notebook and hand-held computers
and then a subsidiary of Telxon Corporation, with primary responsibility for
the financial and operational performance of the company. From August 1993 to
August 1994, Mr. Eberle served as Vice President of Corporate Development of
Telxon Corporation, with primary responsibility for acquisitions, strategic
relationships and its investment portfolio.

   Leonard J. DiIuro, Jr. has served as Executive Vice President, Sales since
July 1998, and served as Vice President of Business Development from July 1996
to July 1998. From July 1994 to July 1996, Mr. DiIuro served as Vice President
of Strategic Alliances and Area Manager, and from May 1993 to July 1994 as Vice
President of Strategic Alliances. Prior to 1993, Mr. DiIuro held a variety of
positions at IBM Corporation, including Business Unit Executive, Branch Manager
and Area Marketing Planning Manager.

Employees

   As of June 30, 1999, we had a total of 271 employees. None of our employees
is represented by a labor union. We have not experienced any work stoppages and
we consider relations with our employees to be good.

Item 2. Properties.

   We currently lease approximately 34,000 square feet of space at our
headquarters in Portsmouth, New Hampshire under two leases that expire in 2002.
We also maintain field sales offices in San Francisco, California; Chicago,
Illinois; Lakewood, Colorado; and New York, New York.

Item 3. Legal Proceedings.

   From time to time we may be named in claims arising in the ordinary course
of business. Currently, no legal proceedings or claims are pending.

Item 4. Submission of Matters to a Vote of Security Holders.

   No matter was submitted to a vote of our stockholders, through the
solicitation of proxies or otherwise, during the fourth quarter of fiscal year
1999.

                                       10
<PAGE>

                                    PART II

Item 5. Market for the Registrant's Common Stock and Related Stockholder
Matters.

   Our common stock began trading on the Nasdaq National Market under the
symbol "EPAY" on February 12, 1999. Prior to that date, there was no
established public trading market for our common stock. The following table
sets forth the high and low sale prices of our common stock for the periods
indicated, as quoted on the Nasdaq National Market.

<TABLE>
<CAPTION>
      Period                                                    High    Low
      ------                                                    ----    ----
      <S>                                                       <C>     <C>
      Fiscal 1999
        Third quarter (commencing February 12, 1999)........... $ 98    $ 14
        Fourth quarter......................................... $73 3/4 $ 32
      Fiscal 2000
        First Quarter (through September 22, 1999)............. $56 1/4 $12 5/8
</TABLE>

   As of September 22, 1999, there were approximately 13,000 holders of record
of our common stock.

   The closing price for our common stock on September 22, 1999 was $16.50. For
purposes of calculating the aggregate market value of the shares of our common
stock held by non-affiliates, as shown on the cover page of this report, it has
been assumed that all the outstanding shares were held by non-affiliates except
for the shares held by our directors and executive officers. However, this
should not be deemed to constitute an admission that all these persons are, in
fact, affiliates of ours, or that there are not other persons who may be deemed
to be affiliates of ours.

   We have never paid dividends on our common stock. We intend to retain our
earnings for use in our business and, therefore, do not anticipate paying any
cash dividends on our common stock for at least the next fiscal year.

 Sales of Unregistered Securities and Use of Proceeds

   In October 1998, we issued 107,145 shares of common stock to Arthur Anderson
LLP at a purchase price of $9.33 per share for an aggregate consideration of
$1,000,020. The proceeds were used for working capital purposes.

 Use of Proceeds of Initial Public Offering

   No net offering proceeds of our initial public offering were used during the
period between March 31, 1999 and June 30, 1999.

Item 6. Selected Financial Data.

   You should read the following financial data in conjunction with the
Financial Statements, including the related notes, and "Item 7--Management's
Discussion and Analysis of Financial Condition and Results of Operations."

   Prior to our initial public offering of common stock in February 1999, there
were 801,000 shares of redeemable common stock outstanding which were
redeemable at the option of the holders at a redemption price that increased
over time. The redemption rights terminated upon the occurrence of our initial
public offering. The earnings (loss) per share available to common stockholders
shown below for periods prior and up to the initial public offering have been
adjusted to reflect the increase in the redemption price for each such period.
The shares used in computing diluted earnings per share available to common
stockholders for periods prior and up to the initial public offering include
the redeemable common stock. For periods occurring after our initial public
offering, such shares are included in the basic earnings per share available to
common stockholders.


                                       11
<PAGE>

<TABLE>
<CAPTION>
                                           Fiscal Year Ended June 30,
                                    -------------------------------------------
                                     1995    1996     1997     1998      1999
                                    ------- -------  -------  -------  --------
                                     (In thousands, except per share data)
<S>                                 <C>     <C>      <C>      <C>      <C>
Statements of Operations Data:
Revenues:
  Software licenses...............  $ 4,144 $ 4,689  $ 6,392  $ 9,887  $ 15,885
  Service and maintenance.........    3,083   4,580    6,729    9,701    12,422
  Equipment and supplies..........    7,888   8,798    9,005    9,449    10,996
                                    ------- -------  -------  -------  --------
    Total revenues................   15,115  18,067   22,126   29,037    39,303
Cost of revenues:
  Software licenses...............       54      27      160      215       261
  Service and maintenance.........    1,790   2,655    4,206    4,261     5,323
  Equipment and supplies..........    5,215   5,361    6,410    6,526     7,999
                                    ------- -------  -------  -------  --------
    Total cost of revenues........    7,059   8,043   10,776   11,002    13,583
                                    ------- -------  -------  -------  --------
Gross profit......................    8,056  10,024   11,350   18,035    25,720
Operating expenses:
  Sales and marketing.............    3,716   4,190    6,631    7,675    10,969
  Product development and
   engineering....................      701   1,237    2,185    3,158     3,971
  General and administrative......    2,405   3,044    4,266    4,372     4,755
                                    ------- -------  -------  -------  --------
    Total operating expenses......    6,822   8,471   13,082   15,205    19,695
                                    ------- -------  -------  -------  --------
Income (loss) from operations.....    1,234   1,553   (1,732)   2,830     6,025
Interest income (expense), net....       12      (6)     (56)     (50)      726
                                    ------- -------  -------  -------  --------
Income (loss) before provision
 (benefit) for income taxes.......    1,246   1,547   (1,788)   2,780     6,751
Provision (benefit) for income
 taxes............................      471     664     (536)   1,177     2,700
                                    ------- -------  -------  -------  --------
Net income (loss).................  $   775 $   883  $(1,252) $ 1,603  $  4,051
                                    ======= =======  =======  =======  ========
Earnings (loss) per share
 available to common stockholders:
  Basic...........................  $  0.12 $  0.14  $ (0.23) $  0.24  $   0.50
                                    ======= =======  =======  =======  ========
  Diluted.........................  $  0.10 $  0.11  $ (0.23) $  0.20  $   0.43
                                    ======= =======  =======  =======  ========
Shares used in computing earnings
 (loss) per share
 available to common stockholders:
  Basic...........................    5,523   5,693    5,986    6,314     7,988
                                    ======= =======  =======  =======  ========
  Diluted.........................    6,850   7,001    5,986    7,316     9,170
                                    ======= =======  =======  =======  ========
</TABLE>

<TABLE>
<CAPTION>
                                               Fiscal Year Ended June 30,
                                          ------------------------------------
                                           1995   1996   1997    1998   1999
                                          ------ ------ ------- ------ -------
                                                     (In thousands)
<S>                                       <C>    <C>    <C>     <C>    <C>
Balance Sheet Data:
Cash and cash equivalents................ $  632 $1,080 $   827 $1,362 $39,699
Working capital..........................  2,027  3,123   2,476  3,884  43,710
Total assets.............................  7,394  9,144  10,481 11,301  55,146
Short-term and long-term debt............    499    597   1,384     75     --
Redeemable common stock, at redemption
 value...................................  1,061  1,148   1,246  1,353     --
Stockholders' equity.....................  2,183  3,708   2,680  4,368  45,915
</TABLE>

                                       12
<PAGE>

Item 7. Management's Discussion and Analysis of Financial Condition and Results
of Operations.

   The following discussion and analysis of our financial condition and results
of operations should be read in conjunction with "Selected Financial Data" and
the financial statements and notes thereto appearing elsewhere in this Annual
Report on Form 10-K.

Overview

   We are a leading provider of software used to make and manage corporate
payments. In 1989, we released our first product, LaserCheck for DOS, to offer
enterprises a cost-effective method to issue checks using specialized laser
printers and toners, eliminating the need for pre-printed, negotiable check
stock. In 1992, we entered into an arrangement with Xerox to sell an advanced
laser printer and newly developed magnetic ink character recognition toners.
Over the next few years we became one of the largest re-sellers of Xerox
Corporation magnetic ink character recognition products; adapted our LaserCheck
products to run on Windows 3.X and Windows 95 operating platforms; and
developed new check fraud avoidance software applications.

   In 1996, in order to expand our offerings to include an electronic-payment
solution, we acquired CertiSoft Solutions, Inc., a developer of software
designed to let users make secure electronic payments. In February 1997, we
built on the CertiSoft technology to introduce our PayBase software products,
which enable users to control, manage and issue electronic payments across an
entire enterprise, running on Microsoft's Windows 98 and Windows NT operating
systems. In the fiscal year ended June 30, 1997, we experienced significant
problems with a third-party printer we had been reselling. The printer problem
had an adverse effect on operating results, including reduced revenues due to
customer returns and reduced sales productivity, which resulted in our
reporting a net loss for the fiscal year ended June 30, 1997. In March 1998,
The Federal Reserve Board selected us to develop electronic payment-related
software that would be made available to its 12,000 member financial
institutions. Today, our customer base includes over 2,500 customers in
industries such as financial services, health care, communications, education,
media, manufacturing and government.

   Our revenues are primarily derived from the following three sources:

  .  Software License Fees. We derive software license revenues primarily
     from PayBase software license fees, which are generally based on the
     number of software applications and user licenses purchased. Fees from
     the sale of software licenses are generally recognized upon delivery of
     the software to the customer.

  .  Service and Maintenance Fees. We derive service and maintenance revenues
     from (a) consulting, design, project management and training fees which
     are fixed on a project-to-project basis and (b) customer support and
     maintenance fees. Revenues relating to custom consulting, design and
     service fees are recognized at the time services are rendered. Customer
     support and training fees are established as a percentage, typically 18%
     of the list price for the software license, and are prepaid annually.
     Support and maintenance agreements generally have a term of 12 months
     and are renewable annually. We recognize revenues related to customer
     support and maintenance fees ratably over the life of the agreement.

  .  Equipment and Supply Sales. We derive equipment and supply revenues from
     the sales of printers, check paper and magnetic ink character
     recognition toners that are recognized at the time of delivery.

   We expect to continue making significant investments in product development
and engineering in order to enhance our current products, develop new products
and further advance our Internet and payment technologies. Future investments
in product development and engineering will generally be related to the hiring
of additional software engineering personnel.

   We record software development costs in accordance with Financial Accounting
Standards Board Statement No. 86. We have not had any software development
costs that were capitalized during the last fiscal year and do not currently
have any software development costs that are being capitalized.

                                       13
<PAGE>

Recent Accounting Pronouncements

   In October 1997, the Accounting Standards Executive Committee of the
American Institute (ACSEC) of Certified Public Accountants issued Statement of
Position (SOP) 97-2 "Software Revenue Recognition," which we adopted effective
July 1, 1998. SOP 98-4, "Deferral of the Effective Date of a Provision of
SOP 97-2, Software Revenue Recognition" deferred the effective date of certain
aspects of SOP 97-2. These statements supersede SOP 91-1, Software Revenue
Recognition, and provide guidance on applying generally accepted accounting
principles in recognizing revenue on software transactions entered into in
fiscal years beginning after December 15, 1997. The adoption of SOP 97-2, as
amended by SOP 98-4, did not have a material impact on our revenues and results
of operations.

Recent Developments

   On September 21, 1999, we announced that we anticipated that our revenues
for the quarter ended September 30, 1999 would be between $8.2 million and $8.5
million, higher compared to the $8.1 million of revenues reported during the
same quarter of the prior year, but below what we had previously anticipated.
We believe that the lower than anticipated revenue level in our first fiscal
quarter is primarily the result of prospective customers for our internet
payment and electronic commerce solutions delaying their buying decisions until
after January 1, 2000 as a result of their concerns regarding potential year
2000 issues. We believe that financial institutions and large corporate
entities will continue to remain very cautious about adding new applications
that interact with their mission critical payment operations through the end of
the calendar year and, as a result our revenues for our second fiscal quarter
could be adversely affected.

   In July 1999, we acquired NetTransact from The Northern Trust Company.
NetTransact is currently installed at three pilot sites and we anticipate
commercial introduction of the product during the current fiscal year. As part
of the acquisition, The Northern Trust Company agreed to market NetTransact
with us to its principal commercial customers for a commission, and it may also
be entitled to royalty fees on NetTransact sales. We anticipate selling
NetTransact based on a pricing model that would generate both software license
fees and transaction fees. While we anticipate commercial introduction of
NetTransact during the current fiscal year, we do not expect the introduction
of NetTransact to generate any significant revenues in the current fiscal year.

                                       14
<PAGE>

Results of Operations

   The following table sets forth certain financial data as a percentage of
revenues for the periods indicated.

<TABLE>
<CAPTION>
                                                         Fiscal Year Ended
                                                             June 30,
                                                         --------------------
                                                         1997    1998   1999
                                                         -----   -----  -----
<S>                                                      <C>     <C>    <C>
Revenues:
  Software licenses.....................................  28.9%   34.0%  40.4%
  Service and maintenance...............................  30.4    33.4   31.6
  Equipment and supplies................................  40.7    32.6   28.0
                                                         -----   -----  -----
    Total revenues...................................... 100.0   100.0  100.0
Cost of revenues:
  Software licenses.....................................   0.7     0.7    0.7
  Service and maintenance...............................  19.0    14.7   13.5
  Equipment and supplies................................  29.0    22.5   20.4
                                                         -----   -----  -----
    Total cost of revenues..............................  48.7    37.9   34.6
                                                         -----   -----  -----
Gross profit............................................  51.3    62.1   65.4
Operating expenses:
  Sales and marketing...................................  29.9    26.4   27.9
  Product development and engineering...................   9.9    10.9   10.1
  General and administrative............................  19.3    15.1   12.1
                                                         -----   -----  -----
    Total operating expenses............................  59.1    52.4   50.1
                                                         -----   -----  -----
Income (loss) from operations...........................  (7.8)    9.7   15.3
Interest income (expense), net..........................  (0.3)   (0.1)   1.9
                                                         -----   -----  -----
Income (loss) before provision (benefit) for income
 taxes..................................................  (8.1)    9.6   17.2
Provision (benefit) for income taxes....................  (2.4)    4.1    6.9
                                                         -----   -----  -----
Net income (loss).......................................  (5.7)%   5.5%  10.3%
                                                         =====   =====  =====
</TABLE>

Fiscal Year Ended June 30, 1999 Compared to Fiscal Year Ended June 30, 1998

 Revenues

   Total revenues increased by $10.3 million to $39.3 million in the fiscal
year ended June 30, 1999 from $29.0 million in the fiscal year ended June 30,
1998, an increase of 35%.

   Software Licenses. Software license fees increased by $6.0 million to $15.9
million in the fiscal year ended June 30, 1999 from $9.9 million in the fiscal
year ended June 30, 1998, an increase of 61%. Software license fees
represented 40% of total revenues in the fiscal year ended June 30, 1999
compared to 34% of total revenues for the fiscal year ended June 30, 1998. The
increase in software license fees was due primarily to growing market
acceptance of our PayBase product suite; and the delivery of software to The
Federal Reserve System, which resulted in recognition of software license fees
of approximately $1.1 million in the fiscal year ended June 30, 1999.

   Service and Maintenance. Service and maintenance fees increased by $2.7
million to $12.4 million in the fiscal year ended June 30, 1999 from $9.7
million in the fiscal year ended June 30, 1998, an increase of 28%. Service
and maintenance fees represented 32% of total revenues in the fiscal year
ended June 30, 1999 compared to 33% of total revenues in the fiscal year ended
June 30, 1998. The dollar increase was due primarily to an increase in the
number of sales of software licenses, which resulted in increased orders for
services and sales of software maintenance and technical support.

                                      15
<PAGE>

   Equipment and Supplies. Equipment and supplies sales increased by $1.5
million to $11.0 million in the fiscal year ended June 30, 1999 from $9.5
million in the fiscal year ended June 30, 1998, an increase of 16%. Equipment
and supplies sales represented 28% of total revenues in the fiscal year ended
June 30, 1999 compared to 33% of total revenues in the fiscal year ended June
30, 1998. The increase in equipment and supplies sales was due primarily to an
increase in printer sales.

 Cost of Revenues

   Software Licenses. Software license costs consist of expenses incurred by us
to manufacture, package and distribute our software products and related
documentation and costs of licensing third-party software incorporated into our
products. Software license costs increased by $46,000 to $261,000 in the fiscal
year ended June 30, 1999 from $215,000 in the fiscal year ended June 30, 1998,
an increase of 21%. Software license costs remained constant at 2% of software
license fees in each of the fiscal years ended June 30, 1999 and June 30, 1998.
The increase in software license costs was due primarily to third-party royalty
payments of approximately $100,000 made in connection with the software
delivered to The Federal Reserve System, which was offset by other small
reductions.

   Service and Maintenance. Service and maintenance costs include salary
expense and other related costs for our customer service, maintenance and
telephone support staffs, as well as third-party contractor expenses. Service
and maintenance costs increased by $1.1 million to $5.3 million in the fiscal
year ended June 30, 1999 from $4.3 million in the fiscal year ended June 30,
1998, an increase of 25%. Service and maintenance costs were 43% of service and
maintenance revenues in the fiscal year ended June 30, 1999 compared to 44% of
service and maintenance revenues in the fiscal year ended June 30, 1998. The
increase in service and maintenance costs was due primarily to increased
staffing and personnel related costs.

   Equipment and Supplies. Equipment and supplies costs increased by $1.5
million to $8.0 million in the fiscal year ended June 30, 1999 from $6.5
million in the fiscal year ended June 30, 1998, an increase of 23%. Equipment
and supplies costs were 73% of equipment and supplies sales in the fiscal year
ended June 30, 1999 compared to 69% of equipment and supplies sales in the
fiscal year ended June 30, 1998. The increase in equipment and supplies costs
as a percentage of equipment and supplies sales was due primarily to
competitive pressure on the pricing of both hardware and supplies.

 Operating Expenses

   Sales and Marketing. Sales and marketing expenses consist primarily of
salaries and other related costs for sales and marketing personnel, sales
commissions, travel, public relations and marketing materials and trade shows.
Sales and marketing expenses increased by $3.3 million to $11.0 million in the
fiscal year ended June 30, 1999 from $7.7 million in the fiscal year ended June
30, 1998, an increase of 43%. Sales and marketing expenses were 28% of total
revenues in the fiscal year ended June 30, 1999 compared to 26% of total
revenues in the fiscal year ended June 30, 1998. The increase was due primarily
to increases in staffing and personnel related costs.

   Product Development and Engineering. Product development and engineering
expenses consist primarily of personnel costs to support product development.
Product development and engineering expenses increased by $813,000 to $4.0
million in the fiscal year ended June 30, 1999 from $3.2 million in the fiscal
year ended June 30, 1998, an increase of 26%. Product development and
engineering expenses were 10% of total revenues in the fiscal year ended June
30, 1999 compared to 11% of total revenues in the fiscal year ended June 30,
1998. The dollar increase was due primarily to increases in staffing and
personnel related costs.

   General and Administrative. General and administrative expenses consist
primarily of salaries and other related costs for operations and finance
employees, legal and accounting services and certain facilities-related
expenses. General and administrative expenses increased by $383,000 to $4.8
million in the fiscal year ended June 30, 1999 from $4.4 million in the fiscal
year ended June 30, 1998, an increase of 9%. General and

                                       16
<PAGE>

administrative expenses were 12% of total revenues in the fiscal year ended
June 30, 1999 compared to 15% of total revenues in the fiscal year ended June
30, 1998. The dollar increase was due primarily to staffing and personnel
related costs and, to a lesser extent, facility, information system and other
expenses necessary to support our expanding operations.

   Interest Income (Expense), Net. Interest income (expense), net consists of
interest income and interest expense. Interest income (expense), net increased
by $776,000 to $726,000 of interest income, net of interest expense, in the
fiscal year ended June 30, 1999 from $50,000 of interest expense, net of
interest income, in the fiscal year ended June 30, 1998. The increase in
interest income was due to higher available cash and cash equivalent balances
on hand as a result of our initial public offering in February 1999 and lower
average balances outstanding under our revolving credit agreement.

   Provision for Income Taxes. The provision for income taxes increased by $1.5
million to $2.7 million in the fiscal year ended June 30, 1999 from $1.2
million in the fiscal year ended June 30, 1998. The effective tax rate in the
fiscal year ended June 30, 1999 was 40% compared to 42% in the fiscal year
ended June 30, 1998.

   Net Income. Net income increased by $2.5 to $4.1 million in the fiscal year
ended June 30, 1999 from $1.6 in the fiscal year ended June 30, 1998.

Fiscal Year Ended June 30, 1998 Compared to Fiscal Year Ended June 30, 1997

 Revenues

   Total revenues increased by $6.9 million to $29.0 million in the fiscal year
ended June 30, 1998 from $22.1 million in the fiscal year ended June 30, 1997,
an increase of 31%. The increase was primarily attributable to the growing
market acceptance of PayBase/32/, which we released in February 1997, and the
addition of new clients to our customer base, resulting in substantial growth
in software license fees and related services and maintenance fees.

   Software Licenses. Software license fees increased by $3.5 million to $9.9
million in the fiscal year ended June 30, 1998 from $6.4 million in the fiscal
year ended June 30, 1997, an increase of 55%. Software license fees represented
34% of total revenues in the fiscal year ended June 30, 1998 compared to 29% of
total revenues in the fiscal year ended June 30, 1997. In February 1997, we
released PayBase/32/. PayBase/32/ is a more advanced, higher priced product.
The increase in software license fees during the fiscal year ended June 30,
1998 was due primarily to the higher price of the PayBase/32/ product and an
increase in the number of customers as a result of growing market acceptance of
PayBase/32/. Revenues from our existing product line were consistent with the
prior year.

   Service and Maintenance. Service and maintenance fees increased by $3.0
million to $9.7 million in the fiscal year ended June 30, 1998 from $6.7
million in the fiscal year ended June 30, 1997, an increase of 45%. Service and
maintenance fees represented 33% of total revenues in the fiscal year ended
June 30, 1998 compared to 30% of total revenues in the fiscal year ended June
30, 1997. The increase in service and maintenance fees was due primarily to an
increase in the number of customers and sales of software licenses, which
resulted in increased orders for services and sales of software maintenance and
technical support.

   Equipment and Supplies. Equipment and supplies sales increased by $400,000
to $9.4 million in the fiscal year ended June 30, 1998 from $9.0 million in the
fiscal year ended June 30, 1997, an increase of 4%. Equipment and supplies
sales represented 33% of total revenues in the fiscal year ended June 30, 1998
compared to 41% of total revenues in the fiscal year ended June 30, 1997. The
increase in equipment and supplies sales was due primarily to increased sales
of magnetic ink character recognition toners and check stock.

                                       17
<PAGE>

 Cost of Revenues

   Software Licenses. Software license costs increased by $55,000 to $215,000
in the fiscal year ended June 30, 1998 from $160,000 in the fiscal year ended
June 30, 1997, an increase of 34%, due to increased software sales. Software
license costs were 2% of software revenues in the fiscal year ended June 30,
1998 compared to 3% of software revenues in the fiscal year ended June 30,
1997.

   Service and Maintenance. Service and maintenance costs increased by $100,000
to $4.3 million in the fiscal year ended June 30, 1998 from $4.2 million in the
fiscal year ended June 30, 1997, an increase of 2%. Service and maintenance
costs were 44% of service and maintenance revenues in the fiscal year ended
June 30, 1998 compared to 63% of service and maintenance revenues in the fiscal
year ended June 30, 1997. Service and maintenance costs as a percentage of
service and maintenance revenues were significantly higher in the fiscal year
ended June 30, 1997 as a result of increased maintenance costs and charges
incurred in fiscal year 1997 by us due to a problem with a third-party printer
that we had been reselling.

   Equipment and Supplies. Equipment and supplies costs increased by $100,000
to $6.5 million in the fiscal year ended June 30, 1998 from $6.4 million in the
fiscal year ended June 30, 1997, an increase of 2%. Equipment and supplies
costs were 69% of equipment and supplies sales in the fiscal year ended June
30, 1998 compared to 71% in the fiscal year ended June 30, 1997. The decrease
in equipment and supplies costs as a percentage of equipment and supplies sales
was due primarily to a higher provision for inventory obsolescence of $217,000
recognized during fiscal year 1997 related to a third-party printer that we had
been reselling.

 Operating Expenses

   Sales and Marketing. Sales and marketing expenses increased by $1.1 million
to $7.7 million in the fiscal year ended June 30, 1998 from $6.6 million in the
fiscal year ended June 30, 1997, an increase of 17%. Sales and marketing
expenses were 26% of total revenues in the fiscal year ended June 30, 1998
compared to 30% of total revenues in the fiscal year ended June 30, 1997. The
dollar increase was due primarily to an increase in sales and marketing
personnel costs which increased by $816,000 and, to a lesser extent, increased
marketing expenditures relating to the introduction of PayBase/32/.

   Product Development and Engineering. Product development and engineering
expenses increased by $1.0 million to $3.2 million in the fiscal year ended
June 30, 1998 from $2.2 million in the fiscal year ended June 30, 1997, an
increase of 45%. Product development and engineering expenses were 11% of total
revenues in the fiscal year ended June 30, 1998 compared to 10% of total
revenues in the fiscal year ended June 30, 1997. The dollar increase was due
primarily to the hiring of additional personnel to develop new software
products.

   General and Administrative. General and administrative expenses increased by
$100,000 to $4.4 million in the fiscal year ended June 30, 1998 from $4.3
million in the fiscal year ended June 30, 1997, an increase of 2%. General and
administrative expenses were 15% of total revenues in the fiscal year ended
June 30, 1998 compared to 19% of total revenues in the fiscal year ended June
30, 1997. The dollar increase was due primarily to increased personnel costs
which increased by $88,000 and, to a lesser extent, facility expenses necessary
to support our expanding operations.

   Interest Income (Expense), Net. Interest income (expense), net decreased by
$6,000 to $50,000 in the fiscal year ended June 30, 1998 from $56,000 in the
fiscal year ended June 30, 1997. The decrease was due to lower prevailing
interest rates and lower borrowings in fiscal year 1998 compared to fiscal year
1997.

   Provision (Benefit) for Income Taxes. We had income tax expense of $1.2
million in the fiscal year ended June 30, 1998 compared to an income tax
benefit of $536,000 in the fiscal year ended June 30, 1997. The effective tax
rate used to calculate our income tax expense in the fiscal year ended June 30,
1998 was 42% compared to an effective tax rate of 30.0% used to calculate our
income tax benefit in the fiscal year ended June 30, 1997. The effective tax
rate in the fiscal year ended June 30, 1998 differed from the federal statutory

                                       18
<PAGE>

rate due principally to the effect of state income taxes and reduced levels of
available research and development credits. The effective tax rate in the
fiscal year ended June 30, 1997 differed from the federal statutory rate due
principally to the effect of non-deductible expenses associated principally
with the CertiSoft acquisition, which were offset partially by research and
development credits.

   Net Income (Loss). Net income increased by $2.9 million to $1.6 million in
the fiscal year ended June 30, 1998 from a net loss of $1.3 million in the
fiscal year ended June 30, 1997.

Liquidity and Capital Resources

   We have financed our operations primarily from cash provided by operating
activities, the sale of our common stock and bank credit facilities for
leasehold improvements and working capital. We had net working capital of $43.7
million at June 30, 1999, including cash and cash equivalents totaling $39.7
million.

   Net cash provided by operating activities was $3.7 million in the fiscal
year ended June 30, 1999 and $2.6 million in the fiscal year ended June 30,
1998. Net cash used in operating activities was $668,000 in the fiscal year
ended June 30, 1997. Net cash provided by operating activities for each of the
fiscal years ended June 30, 1999 and June 30, 1998 was primarily the result of
net income and increases in deferred revenues, accounts payable and accrued
expenses, partially offset by increases in accounts receivable and prepaid
expenses. During the fiscal year ended June 30, 1997, net cash used in
operations was primarily the result of net losses, an increase in accounts
receivable and refundable income taxes partially offset by increases in
deferred revenues, accounts payable and accrued expenses.

   Net cash used in investing activities was $1.4 million in the fiscal year
ended June 30, 1999, $993,000 in the fiscal year ended June 30, 1998 and
$694,000 in the fiscal year ended June 30, 1997. Cash was used during these
periods to acquire property and equipment and for software development costs.
We currently have no significant capital spending or purchase commitments, but
expect to continue to engage in capital spending in the ordinary course of
business.

   Net cash provided by financing activities was $36.1 million in the fiscal
year ended June 30, 1999. The net increase was primarily the result of our
initial public offering of common stock in February 1999. Net cash used in
financing activities was $1.1 million in the fiscal year ended June 30, 1998.
Net cash provided by financing activities was $1.1 million in the fiscal year
ended June 30, 1997. Net cash used in financing activities during the fiscal
year ended June 30, 1998 primarily represented repayment of indebtedness. Net
cash provided by financing activities during the fiscal year ended June 30,
1997 primarily represented borrowings under our revolving credit agreement.

   In December 1998, we renewed our revolving credit agreement with a bank
which provides for borrowings of up to $5.0 million. Borrowings under our
revolving credit agreement bear interest at the bank's prime rate, are due on
demand and are secured by substantially all of our assets. As of June 30, 1999,
we had no outstanding balance under our revolving credit agreement. The
agreement expires on December 30, 1999.

   We believe that the cash generated from operations and cash and cash
equivalents on hand will be sufficient to meet our working capital requirements
for the foreseeable future.

Year 2000 Considerations

   Computer systems and software must accept four digit entries to distinguish
21st century dates from 20th century dates. As a result, many software and
computer systems may need to be upgraded in order to be year 2000 compliant.

   The vendors of each of our major internal software systems, such as
accounting and database management, have certified that their software is year
2000 compliant. In addition, we have assessed our currently supported products,
including tools, equipment and software provided by others, for possible

                                       19
<PAGE>

problems in processing, reporting, displaying, functioning with and otherwise
handling date data containing the year 2000 and beyond and have concluded that
such products are year 2000 compliant. We have completed testing our internal
systems, including hardware and software used to support the internal systems
and networks, and have received compliance statements from our outside service
providers that are responsible for telecommunications and other services used
for internal and external operations. Facility management systems have been
verified for compliance. We do not plan to assess specifically year 2000
compliance of external forces such as utility or transportation systems or year
2000 compliance failures that might generally affect industry and commerce.

   We have conducted extensive tests to validate the year 2000 compliance of
our products installed after February 1997 and we believe that these products
were year 2000 compliant at the time of installation. However, products
installed prior to that time that operated in the DOS operating system
environment are not year 2000 compliant. In 1997, we notified customers that
had purchased DOS based products that their products were not year 2000
compliant and that we would no longer be supporting those products. We have no
plan to address year 2000 readiness for these older products. Based on the
notification we provided and the contractual provisions limiting liability
contained in our standard terms and conditions which governed the sale of our
DOS based products, we do not believe there are significant risks to our
business relating to year 2000 compliance of these products.

   Contingency plans have been formalized that will provide alternate methods
of providing the services and tools should unexpected problems develop with
tested applications and systems. These include, but are not limited to,
additional standby compliant hardware and systems. These are in addition to
standard redundant systems and services and spares kits.

   During the past two years, we have purchased approximately $2.0 million in
information systems, hardware and software, some of which purchases were
accelerated in connection with year 2000 compliance. We do not expect any
future material expenses to be incurred in connection with year 2000
compliance.

                                       20
<PAGE>

                     FACTORS THAT MAY AFFECT FUTURE RESULTS

Substantially all of our revenues to date have come from our payment management
offerings and our performance will depend on continued market acceptance of
these offerings

   Substantially all of our revenues to date have come from the license and
maintenance of our payment management offerings and sales of related products
and services. Any reduction in demand for our payment management solutions, or
lack of meaningful growth in the market for electronic and payment management
solutions could have a material adverse effect on our business, operating
results and financial condition. Our PayBase software products are designed to
provide a single platform to control, manage and issue all payments, whether
paper-based or electronic, across an enterprise. Our future performance will
depend to a large degree upon the market acceptance of PayBase as a payment
management solution. Our prospects will also depend upon enterprises seeking to
enhance their payment functions to integrate electronic payment capabilities.
In addition, our future results will depend on the continued market acceptance
of desktop software for use in a departmental setting, including our LaserCheck
solution, as well as our ability to introduce enhancements to meet the market's
evolving needs for secure, payment management solutions.

The year 2000 issue may cause our current and potential customers to delay
implementing our products and services

   We believe that the adoption of our products and services by existing and
potential customers and subscribers has been, and may continue to be, adversely
affected by the year 2000 issue. Once companies have tested and upgraded their
current software systems for year 2000 compliance, they may be reluctant to
introduce new software systems into the tested environment and may delay or
cancel decisions to adopt our products and services. If this occurs, it could
have a material adverse effect on our business, financial condition and results
of operations. In addition, companies that have not completed all testing and
upgrades of their current software systems may not have the resources to allow
them to go forward and may deter or cancel decisions to purchase our products.

Our future results will depend upon market acceptance of our new bill
presentment product

   Our objective is to be the leading provider of software solutions that
enable businesses and financial institutions to create an automated e-business
infrastructure to enable, implement and manage movements of cash resources. An
integral part of that strategy is the successful implementation of our
NetTransact bill presentment software. We acquired NetTransact from The
Northern Trust Company, a financial institution, in July 1999. NetTransact is
currently installed at three pilot sites and we anticipate commercial
introduction of the product during the current fiscal year. However, if the
product has any unanticipated performance problems or bugs, its introduction
could be delayed. If NetTransact is delayed, or does not enjoy wide commercial
success when it is introduced to the general marketplace, our long-term
business strategy would be adversely affected.

Our fixed costs may lead to fluctuations in operating results if our revenues
are below expectations

   A significant percentage of our expenses, particularly personnel costs and
rent, are relatively fixed, and based in part on expectations of future
revenues. We may be unable to reduce spending in a timely manner to compensate
for any significant fluctuations in revenues. Accordingly, shortfalls in
revenues may cause significant variations in operating results in any quarter.
Factors that could cause these fluctuations include the following:

  .  The potential delay in sales of our products and services if companies
     elect not to introduce new software applications into existing systems
     which have been tested for Y2K compliance;

  .  the timing of orders and longer sales cycles, particularly due to
     increased average selling prices of our payment solutions;


                                       21
<PAGE>

  .  the timing and market acceptance of new products or product enhancements
     by either us or our competitors;

  .  the timing of product implementations, which are highly dependent on
     customers' resources and discretion;

  .  the incurrence of costs relating to the integration of software products
     and operations in connection with acquisitions of technologies or
     businesses;

  .  delivery interruptions relating to equipment and supplies purchased from
     third-party vendors, which could delay system sales; and

  .  economic conditions which may affect our customers' and potential
     customers' budgets for technological expenditures.

   Because of these factors, we believe that period to period comparisons of
our results of operations are not necessarily meaningful. In addition, it is
possible that in some future quarters our results of operations will be below
the expectations of public market analysts and investors, and in that case the
price of our common stock could be materially adversely affected.

Our first and third quarter revenues can be less than the preceding quarter's
revenues

   During our second fiscal quarter ended December 31, revenues have typically
increased as customers on a calendar-based fiscal year completed their capital
spending plans. During our third fiscal quarter ended March 31, revenues have
typically declined as customers focus internal resources on statutory and
regulatory reporting requirements. Our fourth fiscal quarter ended June 30,
generally has the highest revenues as customers complete projects before
summer, when activity in many corporate financial departments tends to slow. As
a result, we have historically experienced first quarter revenues that are
lower than those of the immediately preceding quarter.

Our success depends on our ability to develop new and enhanced payment
management software and services

   The payment management software market is subject to rapid technological
change and our success is dependent on our ability to develop new and enhanced
payment management software, services and related products. Trends which could
have a critical impact on us include:

  .  rapidly changing technology that could require us to make our products
     compatible with new database or network systems;

  .  evolving industry standards and mandates, such as those mandated by the
     National Automated Clearing House Association and by the Debt Collection
     Improvement Act of 1996; and

  .  developments and changes relating to the Internet that we must address
     as we introduce Internet-capable products.

   If we are unable to develop and introduce new products, or enhancements to
existing products, in a timely and successful manner, our business, operating
results and financial condition could be materially adversely affected.


                                       22
<PAGE>

We are subject to risks associated with the Internet

   Our future success will in large part depend upon the willingness of
businesses and financial institutions to adopt the Internet as a medium of e-
commerce. There are critical issues involved in the commercial use of the
Internet which are not yet fully resolved, including concerns regarding the
Internet's:

  .  security;

  .  reliability;

  .  ease of access; and

  .  quality of services.

   The adoption of the use of the Internet by enterprises which have
historically relied on traditional means of commerce and communication will
require them to accept a new medium for conducting business and exchanging
information. These entities will probably accept this new medium only if the
Internet provides substantially greater efficiency and enhances their
competitiveness. To the extent that any of these issues inhibit or limit the
continued adoption of the Internet for e-commerce, our business prospects could
be adversely affected.

Our business can be adversely affected by problems with third-party hardware

   In fiscal 1997, we experienced a significant problem with a third-party
printer that we were then reselling which had a material adverse effect on our
operating results. We revised and enhanced our quality assurance control
programs and now utilize multiple printers and printer vendors. However, any
repetition of these or similar problems with third party hardware could have a
material adverse effect on our business, operating results and financial
condition.

Increased competition may result in price reductions and decreased demand for
our products and services

   The market for payment management and electronic bill presentment software
is intensely competitive and characterized by rapid technological change.
Growing competition may result in price reductions of our products and
services, reduced revenues and gross margins and loss of market share, any one
of which could have a material adverse effect on our business, operating
results and financial condition. Some competitors in our market have longer
operating histories, significantly greater financial, technical, marketing and
other resources, greater brand recognition and a larger installed customer base
than we do. In addition, current and potential competitors may make strategic
acquisitions or establish cooperative relationships to expand their product
offerings and to offer more comprehensive solutions. We also expect to face
additional competition as other established and emerging companies enter the
market for payment management solutions. See "Part I, Item I, Business--
Competition."

Rapid growth could strain our personnel, systems and controls

   Our rapid growth has sometimes strained, and may in the future strain, our
managerial and other resources. Our ability to manage growth will depend in
part on our ability to continue to enhance our operating, financial and
management information systems. We cannot assure you that our personnel,
systems and controls will be adequate to support our growth. If we are unable
to manage growth effectively, the quality of our services, our ability to
retain key personnel and our business, operating results and financial
condition could be materially adversely affected.


                                       23
<PAGE>

We depend on a few key employees who are skilled in e-commerce, payment
methodology and Internet and other technologies

   Our success depends upon the efforts and ability of our executive officers
and key technical employees who are skilled in e-commerce, payment methodology
and regulation, and Internet, database and network technologies. We currently
do not maintain "key man" life insurance policies on any of our employees.
While some of our executive officers have employment agreements with us, the
loss of the services of any of our executive officers or other key employees
could have a material adverse effect on our business, operating results and
financial condition.

We must attract and retain highly skilled personnel with knowledge of
electronic payments and bill presentment and the banking industry

   We are dependent upon the ability to attract, hire, train and retain highly
skilled technical, sales and marketing, and support personnel, particularly
with expertise in electronic payment and bill presentment technology and
knowledge of the banking industry. Competition for qualified personnel is
intense. In addition, our location in Portsmouth, New Hampshire may limit our
access to skilled personnel. Any failure to attract, hire or retain qualified
personnel could have a material adverse effect on our business, operating
results and financial condition. In addition, we plan to expand our sales and
marketing and customer support organizations. Based on our experience, it takes
an average of six months for a salesperson to become fully productive. We
cannot assure you that we will be successful in increasing the productivity of
our sales personnel, and the failure to do so could have a material adverse
effect on our business, operating results and financial condition.

Undetected year 2000 problems and claims regarding non-compliant discontinued
products could have an adverse effect on our business

   Computer systems and software must accept four digit entries to distinguish
21st century dates from 20th century dates. As a result, many software and
computer systems may need to be upgraded in order to be year 2000 compliant.
Significant uncertainties exist in the software industry concerning the
potential effects associated with year 2000 compliance. We have assessed the
impact of year 2000 compliance on our products and systems. We cannot, however,
be certain that we have identified all of the potential risks to our business
that could result from matters related to the year 2000. We have identified the
following risks that you should be aware of:

  .  Year 2000 problems that affect our internal systems. We have obtained
     certifications by our software vendors regarding the year 2000 readiness
     of our internal software systems and have conducted independent tests of
     these systems. It is possible, however, that these systems could contain
     undetected problems that could cause serious and costly disruptions
     which would have a material adverse effect on our business, operating
     results and financial condition.

  .  Year 2000 problems that affect our discontinued products. We have
     notified customers that had purchased DOS based products that their
     products were not year 2000 compliant and that we would no longer be
     supporting those products. Based on the notification we provided and the
     contractual provisions limiting liability contained in our standard
     terms and conditions which governed the sale of our DOS based products,
     we do not believe there are significant risks to our business relating
     to year 2000 compliance of these products. However, we cannot assure you
     that customers who purchased these products will not assert claims
     against us, which could result in costly litigation which diverts
     management's attention and could have a material adverse effect on our
     business, operating results and financial condition.

  .  Undetected year 2000 problems that could affect our currently supported
     products. We believe that all of our products that have been installed
     after February 1997 were year 2000 compliant at the time of
     installation. However, although we have tested such products for year
     2000 compliance, we cannot be certain that these tests have detected all
     potential year 2000 problems. The failure of our currently supported
     products to be fully year 2000 compliant could result in claims by or
     liability to our customers, which could have a material adverse effect
     on our business, operating results and financial condition.

                                       24
<PAGE>

Undetected bugs in our software could adversely affect the performance of our
software and demand for our products

   Our software products could contain errors or "bugs" that we have not been
able to detect which could adversely affect their performance and reduce demand
for our products. Additionally, we regularly introduce new releases and
periodically introduce new versions of our software products. Any defects or
errors in new products, such as NetTransact, or enhancements could result in
adverse customer reactions and negative publicity regarding us and our products
and could have a material adverse effect on our business, operating results and
financial condition.

Our business could be subject to product liability claims

   Our software and hardware products are designed to provide critical payment
management functions and to limit the risk of fraud or loss in effecting such
transactions. As a result, our products are critical to our customers and there
is the potential for significant product liability claims. Our license
agreements with customers typically place the responsibility for use of the
system on the customer and contain provisions intended to limit our exposure to
product liability claims. However, these limitation provisions may not preclude
all potential claims. We have not experienced any product liability claims to
date. However, a product liability claim brought against us, even if not
successful, would likely be time consuming and costly. A successful liability
claim could have a material adverse effect on our business, operating results
and financial condition.

We intend to pursue strategic acquisitions and our business could be materially
adversely affected if we fail to adequately integrate acquired businesses

   As part of our overall business strategy, we pursue strategic acquisitions
that would provide us with additional product or service offerings, additional
industry expertise, a broader client base or an expanded geographic presence.
Any future acquisition could result in the use of significant amounts of cash,
potentially dilutive issuances of equity securities, or the incurrence of debt
or amortization expenses related to goodwill and other intangible assets, any
of which could materially adversely affect our business, operating results and
financial condition. In addition, acquisitions involve numerous risks,
including:

  .  difficulties in the assimilation of the operations, technologies,
     products and personnel of the acquired company;

  .  the diversion of management's attention from other business concerns;

  .  risks of entering markets in which we have no or limited prior
     experience; and

  .  the potential loss of key employees of the acquired company.

   From time to time, we engage in discussions with third parties concerning
potential acquisitions of product lines, technologies and businesses.

Our business could be adversely affected if we are unable to protect our
proprietary technology

   We rely upon a combination of patent, copyright and trademark laws and non-
disclosure and other intellectual property contractual arrangements to protect
our proprietary rights. We have one allowed United States patent application
relating to certain security aspects of our dual payment process. However, we
cannot assure you that our allowed patent, or any other patents that may be
issued in the future, will be of sufficient scope and strength to provide
meaningful protection of our technology or any commercial advantage to us, or
that the patents will not be challenged, invalidated or circumvented. We enter
into agreements with our employees and clients that seek to limit and protect
the distribution of proprietary information. We cannot assure you that the
steps we have taken to protect our property rights, however, will be adequate
to deter misappropriation of proprietary information, and we may not be able to
detect unauthorized use and take appropriate steps to enforce our intellectual
property rights.

                                       25
<PAGE>

Others could claim that we infringe their intellectual property

   Although we believe that our products and services do not infringe upon the
intellectual property rights of others and that we have all rights necessary to
utilize the intellectual property employed in our business, we are subject to
the risk of claims alleging infringement of third-party intellectual property
rights. These claims could require us to spend significant sums in litigation,
pay damages, delay product installments, develop non-infringing intellectual
property or acquire licenses to intellectual property that is the subject of
the infringement claim. Therefore, these claims could have a material adverse
effect on our business, operating results and financial condition.

Trading in our common stock is subject to extreme price fluctuations

   The market for our common stock is subject to extreme price fluctuations.
Since our initial public offering of common stock in February 1999 through
September 22, 1999, our stock has traded as high as $98 per share and as low as
$12 5/8 per share.

Declines in our common stock price could lead to costly litigation that could
adversely affect our business

   Securities class action litigation has often been brought against companies
that experience declines in the market price of their securities. Litigation
brought against us could result in substantial costs and a diversion of
management's attention, which could have a material adverse effect on our
business, operating results and financial condition.

Item 7A. Quantitative and Qualitative Disclosures about Market Risk.

   We maintain an investment portfolio consisting of demand deposit accounts, a
money market mutual fund and an overnight investment account. Due to the short-
term average maturity of the investment portfolio, a sudden sharp change in
interest rates would not have a material adverse effect on the value of the
portfolio. Based on our investment portfolio and interest rates at June 30,
1999, a 100 basis point increase or decrease in interest rates would result in
an increase or decrease of $400,000, respectively, in our results from
operations and cash flows.

Item 8. Financial Statements and Supplementary Data.

   Index to Financial Statements, Financial Statements and Supplementary Data
appear on pages 33 to 48 of this Annual Report on Form 10-K.

Item 9. Changes In and Disagreements with Accountants in Accounting and
Financial Disclosure.

   None.

                                       26
<PAGE>

                                    PART III

Item 10. Directors and Executive Officers of the Registrant.

   See "Executive Officers of the Registrant" in Part I of this Annual Report
on Form 10-K. We will furnish to the Securities and Exchange Commission a
definitive Proxy Statement (the "Proxy Statement") not later than 120 days
after the close of the fiscal year ended June 30, 1999. The information
required by this item is incorporated herein by reference to the Proxy
Statement.

Item 11. Executive Compensation.

   The information required by this item is incorporated herein by reference to
the Proxy Statement.

Item 12. Security Ownership of Certain Beneficial Owners and Management.

   The information required by this item is incorporated herein by reference to
the Proxy Statement.

Item 13. Certain Relationships and Related Transactions.

   The information required by this item is incorporated herein by reference to
the Proxy Statement.

                                       27
<PAGE>

                                    PART IV

Item 14. Exhibits, Financial Statements and Schedule, and Reports on Form 8-K.

 (a) Financial Statements, Financial Statement Schedule and Exhibits

<TABLE>
<CAPTION>
                                                                           Page
                                                                           ----
    <C> <S>                                                                <C>
    (1) Financial Statements--see "Index to Financial Statements".......    33
    (2) Financial Statement Schedule for the Years Ended June 30, 1997,
        1998 and 1999:
        Schedule II--Valuation and Qualifying Accounts..................    30
        Financial statement schedules not included have been omitted
        because of the absence of conditions under which they are
        required or because the required information, where material, is
        shown in the financial statements or notes
    (3) Exhibits:.......................................................    31
        Exhibits submitted with the Annual Report on Form 10-K as filed
        with the Securities and Exchange Commission and those
        incorporated by reference to other filings are listed on the
        Exhibit Index
</TABLE>

 (b) Reports on Form 8-K

   None.

                                       28
<PAGE>

                 SCHEDULE II--VALUATION AND QUALIFYING ACCOUNTS

                  ALLOWANCE FOR DOUBTFUL ACCOUNTS AND RETURNS
                    Years Ended June 30, 1997, 1998 and 1999

<TABLE>
<CAPTION>
                                         Additions
                                    --------------------
                                    (Charged
                         Balance at to Costs
                         Beginning     and                          Balance at
          Year ended      of Year   Expenses) Recoveries Deductions End of Year
          ----------     ---------- --------- ---------- ---------- -----------
                                             (in thousands)
      <S>                <C>        <C>       <C>        <C>        <C>
      June 30, 1997.....    $157       487       --         --        $  644
      June 30, 1998.....    $644       326       --         --        $  970
      June 30, 1999.....    $970       302       176        125       $1,323
</TABLE>

                                       29
<PAGE>

                                 EXHIBIT INDEX

<TABLE>
<CAPTION>
 Exhibit
   No.                                 Description
 -------                               -----------
 <C>     <S>
  3.1*   Amended and Restated Certificate of Incorporation of the Registrant.
  3.2*   Amended and Restated By-Laws of the Registrant.
  4.1*   Specimen certificate for shares of common stock.
 10.1*   1989 Stock Option Plan, as amended, including form of stock option
         agreement for incentive and non-statutory stock options.
 10.2*   Amended and Restated 1997 Stock Incentive Plan, including form of
         stock option agreement for incentive and non-statutory stock options.
 10.3*   1998 Director Stock Option Plan, including form of non-statutory stock
         option agreement.
 10.4*   1998 Employee Stock Purchase Plan.
 10.5*   First Amendment and Restatement of Stock Rights and Voting Agreement,
         as amended.
 10.6*   Second Stock Rights Agreement, as amended.
 10.7*   Lease dated November 28, 1994, between the Registrant and Wenberry
         Associates L.L.C.
 10.8*   Employment Agreement between the Registrant and Mr. McGurl.
 10.9*   Employment Agreement between the Registrant and Mr. Mullen.
 10.10*  Employment Agreement between the Registrant and Mr. Eberle.
 10.11*  Revolving Credit Agreement between the Registrant and Shawmut Bank
         N.A., dated January 13, 1995.
 10.12*  Secured Revolving Time Note between the Registrant and Shawmut Bank
         N.A., dated January 13, 1995.
 10.13*  First Amendment of the Loan Agreement between the Registrant and Fleet
         National Bank of Massachusetts, dated December 29, 1995.
 10.14*  Secured Revolving Time Note between the Registrant and Fleet National
         Bank of Massachusetts, dated December 29, 1995.
 10.15*  Second Amendment of the Loan Agreement between the Registrant and
         Fleet National Bank, dated December 20, 1996.
 10.16*  Secured Revolving Time Note between the Registrant and Fleet National
         Bank, dated December 20, 1996.
 10.17*  Third Amendment of the Loan Agreement between the Registrant and Fleet
         National Bank, dated December 29, 1997.
 10.18*  Secured Revolving Time Note between the Registrant and Fleet National
         Bank, dated December 29, 1997.
 10.19*  Fourth Amendment of the Loan Agreement between the Registrant and
         Fleet National Bank, dated December 29, 1998.
 10.20*  Secured Revolving Time Note between the Registrant and Fleet National
         Bank, dated December 29, 1998.
 10.21*  Line of Credit Agreement for the Acquisition of Equipment between the
         Registrant and Shawmut Bank N.A., dated January 13, 1995.
 10.22*  Secured Term Note between the Registrant and Shawmut Bank N.A., dated
         June 28, 1995.
 10.23*  Security Agreement between the Registrant and Shawmut Bank N.A., dated
         January 13, 1995.
 10.24   Asset Purchase Agreement between the Registrant and The Northern Trust
         Company, dated June 30, 1999 (filed herewith).
 23      Consent of Ernst & Young LLP (filed herewith).
 27      Financial Data Schedule (filed herewith).
</TABLE>
- --------
*  Incorporated herein by reference to the Registrant's Registration Statement
   on Form S-1 (File No. 333-67309)

                                       30
<PAGE>

                                   SIGNATURES

   Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed
on its behalf by the undersigned, thereunto duly authorized.

                                          BOTTOMLINE TECHNOLOGIES (DE) INC.

                                                   /s/ Robert A. Eberle
                                          By: _________________________________
                                                     Robert A. Eberle
                                              Executive Vice President, Chief
                                              Financial Officer and Treasurer

Date: September 24, 1999

   Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed below on September 24, 1999 by the following persons on
behalf of the Registrant and in the capacities indicated:

<TABLE>
<CAPTION>
                   Signature                                     Title
                   ---------                                     -----
<S>                                              <C>
              /s/ Daniel M. McGurl
 _______________________________________________        Chairman of the Board,
                Daniel M. McGurl                 President and Chief Executive Officer

              /s/ Joseph L. Mullen
 _______________________________________________ Executive Vice President, Operations
                Joseph L. Mullen                             and Director

              /s/ Robert A. Eberle
 _______________________________________________       Executive Vice President,
                Robert A. Eberle                 Chief Financial Officer and Treasurer

              /s/ James L. Loomis
 _______________________________________________
                 James L. Loomis                 Senior Executive Advisor and Director

            /s/ Joseph L. Barry Jr.
 _______________________________________________
               Joseph L. Barry Jr.                             Director

              /s/ Bruce E. Elmblad
 _______________________________________________
                Bruce E. Elmblad                               Director

             /s/ James W. Zilinski
 _______________________________________________
                James W. Zilinski                              Director
</TABLE>

                                       31
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                         INDEX TO FINANCIAL STATEMENTS

<TABLE>
<CAPTION>
                                                                          Page
                                                                          ----
<S>                                                                       <C>
Report of Independent Auditors...........................................  33
Balance Sheets as of June 30, 1998 and 1999..............................  34
Statements of Operations for the years ended June 30, 1997, 1998 and
 1999....................................................................  35
Statements of Stockholders' Equity for the years ended June 30, 1997,
 1998 and 1999...........................................................  36
Statements of Cash Flows for the years ended June 30, 1997, 1998 and
 1999....................................................................  37
Notes to Financial Statements............................................  38
</TABLE>

                                       32
<PAGE>

                         REPORT OF INDEPENDENT AUDITORS

Board of Directors and Stockholders
Bottomline Technologies (de), Inc.

   We have audited the accompanying balance sheets of Bottomline Technologies
(de), Inc. as of June 30, 1998 and 1999, and the related statements of
operations, stockholders' equity, and cash flows for each of the three years in
the period ended June 30, 1999. Our audits also included the financial
statement schedule listed in the index at Item 14 (a). These financial
statements and schedule are the responsibility of the Company's management. Our
responsibility is to express an opinion on these financial statements and
schedule based on our audits.

   We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of
material misstatement. An audit includes examining, on a test basis, evidence
supporting the amounts and disclosures in the financial statements. An audit
also includes assessing the accounting principles used and significant
estimates made by management, as well as evaluating the overall financial
statement presentation. We believe that our audits provide a reasonable basis
for our opinion.

   In our opinion, the financial statements referred to above present fairly,
in all material respects, the financial position of Bottomline Technologies
(de), Inc. at June 30, 1998 and 1999, and the results of its operations and its
cash flows for each of the three years in the period ended June 30, 1999, in
conformity with generally accepted accounting principles. Also, in our opinion,
the related financial statement schedule, when considered in relation to the
basic financial statements taken as a whole, presents fairly in all material
respects the information set forth therein.

   As discussed in Note 2 to the financial statements, effective July 1, 1998,
the Company adopted Statement of Position 97-2 "Software Revenue Recognition"
as amended by Statement of Position 98-4.

                                          /s/ Ernst & Young LLP

Boston, Massachusetts
August 2, 1999

                                       33
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                                 BALANCE SHEETS

<TABLE>
<CAPTION>
                                                                   June 30,
                                                                ---------------
                                                                 1998    1999
                                                                ------- -------
                                                                (in thousands,
                                                                    except
                                                                per share data)
<S>                                                             <C>     <C>
                            ASSETS
Current assets:
  Cash and cash equivalents.................................... $ 1,362 $39,699
  Accounts receivable, net of allowances for doubtful accounts
   and returns of $970 at June 30, 1998 and $1,323 at June 30,
   1999........................................................   6,997  11,631
  Inventory, net...............................................     174     322
  Deferred income taxes........................................     724     665
  Prepaid expenses and other current assets....................      89     371
                                                                ------- -------
Total current assets...........................................   9,346  52,688
Property and equipment, net....................................   1,865   2,392
Other assets...................................................      90      66
                                                                ------- -------
      Total assets............................................. $11,301 $55,146
                                                                ======= =======
             LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
  Accounts payable............................................. $ 1,177 $ 1,376
  Accrued expenses.............................................   2,030   3,478
  Deferred revenue and deposits................................   2,121   3,467
  Income taxes payable.........................................      59     657
  Current portion of long-term debt............................      75     --
                                                                ------- -------
Total current liabilities......................................   5,462   8,978
Deferred income taxes payable..................................     118     253
Commitments and contingent liabilities
Redeemable Common Stock, at redemption value (Authorized,
 issued and outstanding shares--801 at June 30, 1998 and none
 at June 30, 1999).............................................   1,353     --
Stockholders' equity:
  Preferred Stock, $ .001 par value:
    Authorized shares--4,000; issued and outstanding shares--
     none
  Common Stock, $.001 par value:
    Authorized shares--50,000; issued and outstanding shares--
     6,360 at June 30, 1998, and 10,476 at June 30, 1999.......       6      10
    Additional paid-in-capital.................................   1,867  39,429
    Retained earnings..........................................   2,495   6,476
                                                                ------- -------
Total stockholders' equity.....................................   4,368  45,915
                                                                ------- -------
      Total liabilities and stockholders' equity............... $11,301 $55,146
                                                                ======= =======
</TABLE>

See accompanying notes.

                                       34
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                            STATEMENTS OF OPERATIONS

<TABLE>
<CAPTION>
                                                       Year ended June 30,
                                                     -------------------------
                                                      1997     1998     1999
                                                     -------  -------  -------
                                                      (in thousands, except
                                                         per share data)
<S>                                                  <C>      <C>      <C>
Revenues:
  Software licenses................................  $ 6,392  $ 9,887  $15,885
  Service and maintenance..........................    6,729    9,701   12,422
  Equipment and supplies...........................    9,005    9,449   10,996
                                                     -------  -------  -------
    Total revenues.................................   22,126   29,037   39,303
Cost of revenues:
  Software licenses................................      160      215      261
  Service and maintenance..........................    4,206    4,261    5,323
  Equipment and supplies...........................    6,410    6,526    7,999
                                                     -------  -------  -------
    Total cost of revenues.........................   10,776   11,002   13,583
                                                     -------  -------  -------
Gross profit.......................................   11,350   18,035   25,720
Operating expenses:
  Sales and marketing..............................    6,631    7,675   10,969
  Product development and engineering..............    2,185    3,158    3,971
  General and administrative.......................    4,266    4,372    4,755
                                                     -------  -------  -------
    Total operating expenses.......................   13,082   15,205   19,695
                                                     -------  -------  -------
Income (loss) from operations......................   (1,732)   2,830    6,025
Interest income....................................       53       35      730
Interest expense...................................     (109)     (85)      (4)
                                                     -------  -------  -------
                                                        (56)      (50)     726
                                                     -------  -------  -------
Income (loss) before provision (benefit) for income
 taxes.............................................   (1,788)   2,780    6,751
Provision (benefit) for income taxes...............     (536)   1,177    2,700
                                                     -------  -------  -------
Net income (loss)..................................  $(1,252) $ 1,603  $ 4,051
                                                     =======  =======  =======
Earnings (loss) per share available to common
 stockholders:
  Basic............................................  $ (0.23) $  0.24  $  0.50
                                                     =======  =======  =======
  Diluted..........................................  $ (0.23) $  0.20  $  0.43
                                                     =======  =======  =======
Shares used in computing earnings (loss) per share
 available to common stockholders:
  Basic............................................    5,986    6,314    7,988
                                                     =======  =======  =======
  Diluted..........................................    5,986    7,316    9,170
                                                     =======  =======  =======
</TABLE>

See accompanying notes.

                                       35
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                       STATEMENTS OF STOCKHOLDERS' EQUITY

                    Years Ended June 30, 1997, 1998 and 1999

<TABLE>
<CAPTION>
                                Common Stock  Additional              Total
                                -------------  Paid-in   Retained Stockholders'
                                Shares Amount  Capital   Earnings    Equity
                                ------ ------ ---------- -------- -------------
                                                (in thousands)
<S>                             <C>    <C>    <C>        <C>      <C>
Balances at June 30, 1996......  5,844  $  6   $ 1,354    $2,348     $ 3,708
  Issuance of common stock upon
   exercise of stock options...    135   --        297       --          297
  Issuance of common stock upon
   exercise of stock warrants..    327   --         24       --           24
  Accretion to redemption value
   on redeemable common stock..    --    --        --        (97)        (97)
  Net loss.....................    --    --        --     (1,252)     (1,252)
                                ------  ----   -------    ------     -------
Balances at June 30, 1997......  6,306     6     1,675       999       2,680
  Issuance of common stock upon
   exercise of stock options...     54   --        192       --          192
  Accretion of redemption value
   on redeemable common stock..                             (107)       (107)
  Net income...................    --    --        --      1,603       1,603
                                ------  ----   -------    ------     -------
Balances at June 30, 1998......  6,360     6     1,867     2,495       4,368
  Issuance of common stock upon
   exercise of stock options...     54   --        297       --          297
  Issuance of common stock upon
   exercise of stock warrants..    125   --        --        --          --
  Accretion to redemption value
   on redeemable common stock..    --    --        --        (70)        (70)
  Termination of redemption
   rights upon initial public
   offering....................    801     1     1,422       --        1,423
  Proceeds from sale of common
   stock, net of offering ex-
   penses......................  3,136     3    35,843       --       35,846
  Net income...................    --    --        --      4,051       4,051
                                ------  ----   -------    ------     -------
Balances at June 30, 1999...... 10,476  $ 10   $39,429    $6,476     $45,915
                                ======  ====   =======    ======     =======
</TABLE>

See accompanying notes.

                                       36
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                            STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>
                                                      Year ended June 30,
                                                    --------------------------
                                                      1997     1998     1999
                                                    --------  -------  -------
                                                         (in thousands)
<S>                                                 <C>       <C>      <C>
Operating activities
Net income (loss).................................  $ (1,252) $ 1,603  $ 4,051
Adjustments to reconcile net income (loss) to net
 cash provided by
 (used in) operating activities:
    Depreciation and amortization.................     1,174      827      873
    Provision for allowances on accounts
     receivable...................................       487      326      302
    Provision for allowances for obsolescence of
     inventory....................................       217      --       132
    Deferred income tax (benefit) expense.........      (297)    (270)     194
    Changes in operating assets and liabilities:
      Accounts receivable.........................    (1,452)  (1,727)  (4,936)
      Inventory, prepaid expenses and other cur-
       rent assets
       and other assets...........................      (138)     530     (538)
      Refundable income taxes.....................      (905)     905      --
      Accounts payable, accrued expenses and de-
       ferred
       revenue and deposits.......................     1,907      392    2,993
      Income taxes payable........................      (409)      59      598
                                                    --------  -------  -------
Net cash provided by (used in) operating
 activities.......................................      (668)   2,645    3,669
Investing activities
Purchases of property and equipment, net..........      (580)    (993)  (1,400)
Increase in capitalized software costs............      (114)     --       --
                                                    --------  -------  -------
Net cash used in investing activities.............      (694)    (993)  (1,400)
Financing activities
Net borrowings (repayments) on revolving credit
 arrangement......................................     1,045   (1,045)     --
Repayments on note payable........................      (258)    (264)     (75)
Proceeds from exercise of stock options and stock
 warrants.........................................       321      192      297
Proceeds from sale of common stock, net...........       --       --    35,846
                                                    --------  -------  -------
Net cash provided by (used in) financing
 activities.......................................     1,108   (1,117)  36,068
                                                    --------  -------  -------
Increase (decrease) in cash and cash equivalents..      (254)     535   38,337
Cash and cash equivalents at beginning of year....     1,081      827    1,362
                                                    --------  -------  -------
Cash and cash equivalents at end of year..........  $    827  $ 1,362  $39,699
                                                    ========  =======  =======
Supplemental disclosure of cash flow information:
  Cash paid during the year for:
    Interest......................................  $    106  $    85  $     4
    Income taxes..................................  $  1,017  $   464  $ 2,096
</TABLE>

See accompanying notes.

                                       37
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                         NOTES TO FINANCIAL STATEMENTS
                    Year Ended June 30, 1997, 1998 and 1999

1. Organization and Nature of Business

   Bottomline Technologies (de), Inc. (the Company) was originally incorporated
as a New Hampshire corporation in 1989 and was reincorporated as a Delaware
corporation in August 1997. The Company is a domestic software company that
creates an automated e-business infrastructure for use by businesses and
financial institutions to make payments and present bills. The Company's
products and services are sold to customers operating in many different
industries. The Company does not require collateral on its accounts receivable,
which is in accordance with industry practice.

   On January 6, 1999, the Company's Board of Directors approved a three for
one stock split of the Company's common stock. All share and per share amounts
in the accompanying financial statements have been restated to reflect the
stock split.

2. Significant Accounting Policies

 Cash and Cash Equivalents

   Cash and cash equivalents consist of demand deposit accounts, a money market
mutual fund and an overnight investment account at a financial institution. The
Company considers all highly liquid instruments with an original maturity of
ninety days or less to be cash equivalents. The carrying value of these
instruments approximates their fair value. Cash and cash equivalents subject
the Company to concentrations of credit risk as the Company had approximately
$37,800,000 invested with a single financial institution at June 30, 1999. The
Company invests its excess cash and cash equivalents in high quality short-term
money market investments.

 Inventory

   Inventory is stated at the lower of cost (first-in, first-out method) or
market.

 Property and Equipment

   Property and equipment is stated at cost. Depreciation is provided on the
straight-line method over the estimated useful lives of the assets, principally
from 3-7 years. Leasehold improvements are amortized over their useful lives or
the term of the lease, whichever is less.

 Advertising Costs

   The Company expenses advertising costs as incurred. Advertising costs were
$114,000, $129,000, and $136,000 for the years ended June 30, 1997, 1998 and
1999, respectively.

 Use of Estimates

   The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the amounts reported in the financial statements and
accompanying notes. Estimates include, but are not limited to the allowances
for doubtful accounts and returns and accrued liabilities. Actual results could
differ from those estimates.

                                       38
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                   NOTES TO FINANCIAL STATEMENTS--(Continued)


 Income Taxes

   Deferred income taxes are provided for differences in bases of assets and
liabilities for financial reporting and income tax purposes. Temporary
differences relate primarily to depreciation, various accruals, and allowances
for doubtful accounts, returns and inventory.

 Stock-Based Compensation

   Statement of Financial Accounting Standards No. 123, "Accounting for Stock-
Based Compensation" (SFAS 123) encourages, but does not require, companies to
record compensation cost for stock-based employee compensation plans at fair
value. The Company has elected to continue to account for stock based
compensation using the intrinsic value method prescribed in Accounting
Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees" and
related Interpretations.

   Prior to the Company's initial public offering on February 12, 1999, the
Board of Directors of the Company determined the fair value of the Company's
common stock in its good faith judgement at each option grant date for grants
under the Company's equity plans. In determining the fair value, the Board of
Directors considered a number of factors including the financial and operating
performance of the Company, recent transactions in the Company's common stock,
if any, the values of similarly situated companies and the lack of
marketability of the Company's common stock.

 Capitalized and Acquired Software Costs

   Costs incurred to develop software to be sold, leased or otherwise marketed
are capitalized upon attainment of technological feasibility and amortized on a
product-by-product basis over the estimated useful life of the related
software. Such software costs totaled $1,089,000 at June 30, 1997. Also
included in capitalized software costs was $546,000 attributable to acquired
software in connection with a prior acquisition. Capitalized and acquired
software costs charged to operations were $631,000 and $253,000 for the years
ending June 30, 1997 and 1998, respectively. At June 30, 1998, capitalized
software costs had been fully amortized.

   The carrying value of intangible assets is periodically reviewed by the
Company based on the expected future undiscounted operating cash flows of the
related asset. If an impairment is indicated, the Company will adjust the
carrying value of the intangible assets.

 Revenue Recognition

   In October 1997, the Accounting Standards Executive Committee of the
American Institute (ACSEC) of Certified Public Accountants issued Statement of
Position (SOP) 97-2 "Software Revenue Recognition", which the Company adopted
effective July 1, 1998. SOP 98-4, "Deferral of the Effective Date of a
Provision of SOP 97-2, Software Revenue Recognition" deferred the effective
date of certain aspects of SOP 97-2. These statements supersede SOP 91-1,
Software Revenue Recognition, and provide guidance on applying generally
accepted accounting principles in recognizing revenue on software transactions
entered into in fiscal years beginning after December 15, 1997. The adoption of
SOP 97-2, as amended by SOP 98-4, did not have a material impact on the
Company's revenues and results of operations.

   Revenue earned on software arrangements involving multiple elements which
qualify for separate element treatment is allocated to each element based on
the relative fair values of those elements based on vendor specific objective
evidence. Accordingly, revenue for software licenses is recognized when the
product is shipped. Revenue for services is recognized as the services are
provided to the customer. Revenue under

                                       39
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                   NOTES TO FINANCIAL STATEMENTS--(Continued)

software maintenance agreements is recognized ratably over the term of the
agreement, generally one year. Revenue for hardware is recognized when the
product is shipped.

   For the years ended June 30, 1997 ands 1998, revenue was recognized in
accordance with SOP 91-1 and, accordingly, revenue for software was recognized
when the product was shipped and there were no significant remaining
obligations of the Company.

 Customer Returns

   Customer returns are estimated and accrued for when known based on return
authorizations and past history.

 Earnings per Share

   The Company computes earnings per share in accordance with Statement of
Financial Accounting Standards No. 128 "Earnings Per Share" (SFAS 128). SFAS
128 requires calculation and presentation of basic and diluted earnings per
share. Basic earnings per share is calculated based on the weighted average
number of common shares outstanding and excludes any dilutive effects of
warrants, stock options or other type securities. Diluted earnings per share is
calculated based on the weighted average number of common shares outstanding
and the dilutive effect of stock options, warrants and related securities
calculated using the treasury stock method. Dilutive securities are excluded
from the diluted earnings per share calculation if their effect is
antidilutive.

 401(k) Plan

   The Company has a 401(k) Profit Sharing Plan (the Plan), whereby eligible
employees may contribute up to 15% (20% in 1997 and 15% in 1998) of their
compensation, subject to limitations established by the Internal Revenue Code.
The Company may contribute a discretionary matching contribution annually equal
to 30% (25% in 1997 and 1998) of each such participant's deferred compensation
up to 5% of their annual compensation. The Company charged $26,000, $98,000 and
$129,000 to expense in the years ended 1997, 1998 and 1999, respectively, under
the Plan.

 Accounting Pronouncements

   In June 1997, the Financial Accounting Standards Board (FASB) issued SFAS
No. 130 "Reporting Comprehensive Income" and SFAS No. 131 "Disclosures About
Segments of an Enterprise and Related Information." SFAS No. 130 establishes
standards for reporting and displaying comprehensive income and its components
in a full set of general-purpose financial statements. SFAS No. 131 establishes
standards for reporting information about operating segments in annual
financial statements. The Company adopted these new accounting standards on
July 1, 1998 and the adoption did not have a material impact on the Company's
financial statements. Comprehensive income is equal to net income for the years
ended June 30, 1997, 1998, and 1999 as the Company has no components of
comprehensive income.

                                       40
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                   NOTES TO FINANCIAL STATEMENTS--(Continued)


3. Property and Equipment

   Property and equipment consists of the following:

<TABLE>
<CAPTION>
                                                                    June 30,
                                                                  -------------
                                                                   1998   1999
                                                                  ------ ------
                                                                       (in
                                                                   thousands)
   <S>                                                            <C>    <C>
   Furniture and fixtures........................................ $  399 $  465
   Technical equipment...........................................  2,693  3,551
   Software......................................................    453    803
   Leasehold improvements........................................    151    277
                                                                  ------ ------
                                                                   3,696  5,096
   Less: Accumulated depreciation and amortization...............  1,831  2,704
                                                                  ------ ------
                                                                  $1,865 $2,392
                                                                  ====== ======
</TABLE>

4. Accrued Expenses

   Accrued expenses consist of the following:

<TABLE>
<CAPTION>
                                                                    June 30,
                                                                  -------------
                                                                   1998   1999
                                                                  ------ ------
                                                                       (in
                                                                   thousands)
   <S>                                                            <C>    <C>
   Employee compensation and benefits............................ $1,392 $2,598
   Sales taxes...................................................    214    220
   Other.........................................................    424    660
                                                                  ------ ------
                                                                  $2,030 $3,478
                                                                  ====== ======
</TABLE>

5. Borrowing Arrangements

   The Company has a revolving credit agreement (the revolving agreement) with
a bank which provides for available borrowings of up to $5,000,000. Borrowings
under the revolving agreement bear interest at the bank's prime rate (8.5% and
7.75% at June 30, 1998 and 1999) and are due on demand. There were no
borrowings outstanding under the revolving agreement at June 30, 1998 and 1999.
The revolving agreement expires on December 30, 1999. Borrowings under the
revolving agreement are secured by substantially all assets of the Company.
Additionally, the Company is subject to certain tangible net worth and debt
service coverage covenants as defined in the revolving agreement.

   In connection with an acquisition in 1996, the Company assumed a $250,000
promissory note payable to the former majority owner of the acquired company.
The note was due in 10 equal installments of $25,000, beginning November 1996
and every third month thereafter, plus accrued interest at 8.25% per annum.
This note was guaranteed by the Company. The balance outstanding at June 30,
1998 and 1999 was $75,000 and $-0-, respectively.

6. Commitments and Contingent Liabilities

   The Company leases its principal office facility under a noncancellable
operating lease expiring in 2002. In addition to the base term, the Company has
two five-year options to extend the term of the lease. Rent payments are fixed
for the initial two years of the lease and may be increased after that during
the initial term of the lease by the Consumer Price Index. In addition, the
Company is obligated to pay certain incremental operating costs over the base
amount.

                                       41
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                   NOTES TO FINANCIAL STATEMENTS--(Continued)


   The Company also leases office space in other cities. All such leases expire
by fiscal year 2004.

   Future minimum annual rental commitments under this lease at June 30, 1999
are as follows:

<TABLE>
<CAPTION>
                                                                  (in thousands)
   <S>                                                            <C>
   2000..........................................................         $  446
   2001..........................................................            410
   2002..........................................................            375
   2003..........................................................             70
   2004..........................................................             12
                                                                          ------
                                                                          $1,313
                                                                          ======
</TABLE>

   Rent expense charged to operations for the years ended June 30, 1997, 1998
and 1999 was $338,000, $342,000, and $454,000, respectively.

7. Capital Transactions

Preferred Stock

   On November 12, 1998, the Company's Board of Directors authorized a class of
preferred stock, $.001 par value with 4,000,000 shares available for issuance.

Common Stock

   On November 12, 1998, the Company's Board of Directors approved an increase
in the number of authorized shares of common stock from 15,000,000 to
50,000,000.

   In connection with the sale of its common stock in 1992, the Company agreed
with certain stockholders to redeem, at the stockholders' option, 801,000
shares of common stock anytime after June 29, 1995. The initial redemption
value was $1.00 per share and increased each year in accordance with the
agreement. The redemption value was $1,353,000 at June 30, 1998. These
redemption rights terminated in February 1999 upon the effectiveness of the
Company's initial public offering. The redemption value at termination was
$1,423,000.

   In February 1999, the Company completed the sale of 3,029,466 shares of its
common stock in its initial public offering for proceeds of approximately
$34,874,000, net of expenses of the offering.

Equity Plans

 1989 Stock Option Plan

   The Company adopted the Bottomline Technologies, Inc. Stock Option Plan, as
amended, (the Plan) on August 1, 1989, which provides for the issuance of
incentive stock options and nonstatutory stock options. The Plan is
administered by the Board of Directors, which has the authority to determine to
whom options may be granted, the period of exercise and what other
restrictions, if any, should apply. Vesting for options granted under the Plan
is principally over three years from the date of the grant. The Company has
reserved up to 1,440,000 shares of its common stock for issuance under the
Plan. Incentive stock options may be granted to employees at a price of no less
than 100% of the fair market value of the common stock at the date of grant.
Options expire a maximum of ten years from the date of grant.

                                       42
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                   NOTES TO FINANCIAL STATEMENTS--(Continued)


 1997 Stock Incentive Plan

   On August 21, 1997, the Company adopted the 1997 Stock Incentive Plan (the
1997 Plan), which provides for the issuance of stock options and nonstatutory
stock options. The 1997 Plan is administered by the Board of Directors which
has the authority to determine to whom options may be granted, the period of
exercise and what other restrictions, if any, should apply. Vesting for options
granted under the 1997 Plan is principally over four years from the date of the
grant. The Company has reserved up to 2,700,000 shares of its common stock for
issuance under the 1997 Plan to employees at a price of no less than 100% of
the fair market value of the common stock at the date of grant. Options expire
a maximum of ten years from the date of grant.

 1998 Non-Employee Director Stock Option Plan

   On November 12, 1998, the Company adopted the 1998 Non-Employee Director
Stock Option Plan (the Director Plan), which provides for the issuance of non-
statutory stock options. The Company has reserved up to 300,000 shares of its
common stock for issuance under the Director Plan. Under the terms of the
Director Plan, each non-employee director is granted an option to purchase
15,000 shares of common stock upon his or her initial election to the Board of
Directors. Such options vest ratably over four years from the date of the
grant. Additionally, each non-employee director is granted an option to
purchase 7,500 shares of common stock at each annual meeting of stockholders
following the annual meeting of the initial year of the election. Such options
principally vest over one year from the date of the grant.

 1998 Employee Stock Purchase Plan

   On November 12, 1998, the Company adopted the 1998 Employee Stock Purchase
Plan (the Stock Purchase Plan), which provides for the issuance of up to a
total of 750,000 shares of common stock to participating employees. Eligible
employees may contribute between 1% and 10% of their base pay to the Stock
Purchase Plan. At the end of a designated offering period, employees purchase
shares of the Company's common stock with their contributions at an amount
equal to 85% of the closing market price per share of the common stock on
either the first day or the last day of the offering period, whichever is
lower.

 Stock-Based Compensation

   The Company has elected to follow Accounting Principles Board Opinion No.
25, "Accounting for Stock Issued to Employees" (APB 25) and related
interpretations in accounting for its employee stock options because, as
discussed below, the alternative fair value accounting provided for under SFAS
123 requires the use of option valuation models that were not developed for use
in valuing employee stock options. Under APB 25, as the exercise price of the
Company's employee stock options equals the market price of the underlying
stock on the date of grant, no compensation expense is recognized.

   Option valuation models have been developed for use in estimating the fair
value of traded options, which have no vesting restrictions and are fully
transferable. Such models require the input of highly subjective assumptions.
Because the Company's employee stock options have characteristics significantly
different from those of traded options, and because changes in the subjective
input assumptions can materially affect the fair value estimate, in
management's opinion, the existing models do not necessarily provide a reliable
single measure of the fair value of its employee stock options. The following
assumptions were made for grants in 1997, 1998 and 1999, respectively:

<TABLE>
<CAPTION>
                                                   1997     1998        1999
                                                   ----- ----------- -----------
<S>                                                <C>   <C>         <C>
Dividend yield....................................  0%       0%          0%
Expected lives of options (years).................  4        4           4
Risk-free interest rate........................... 6.02% 5.65--6.20% 4.37--5.75%
Volatility........................................  --       --         45.0%
</TABLE>

                                       43
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                   NOTES TO FINANCIAL STATEMENTS--(Continued)


   For purposes of the required pro forma disclosures, the estimated fair value
of the options is amortized over the options' vesting period. Had compensation
cost for the Company's stock option plan been determined based on the fair
value at the grant dates for awards under those plans consistent with the
Black-Scholes method subsequent to the Company's initial public offering in
February 1999 and the minimum value method prior to February 1999, the
Company's pro forma net income (loss) and pro forma earnings (loss) per share
available to common stockholders would have been as follows:

<TABLE>
<CAPTION>
                                                  Years Ended June 30,
                                            ----------------------------------
                                               1997         1998       1999
                                            -----------  ---------- ----------
                                             (In thousands, except per share
                                                          data)
   <S>                                      <C>          <C>        <C>
   Pro forma net income (loss)............. $    (1,320) $    1,488 $    3,433
   Pro forma earnings (loss) per share
    available to common stockholders:
     Basic................................. $     (0.24) $     0.22 $     0.42
     Diluted............................... $     (0.24) $     0.19 $     0.37
</TABLE>

   As the provisions of SFAS 123 are effective only for fiscal years beginning
after December 15, 1994, the effects of applying SFAS 123 for pro forma
disclosures are not necessarily representative of the effects on net income
(loss) for future years.

   A summary of option activity is as follows:

<TABLE>
<CAPTION>
                                        Year Ended June 30,
                         -----------------------------------------------------
                               1997              1998              1999
                         ----------------- ----------------- -----------------
                                  Weighted          Weighted          Weighted
                                  Average           Average           Average
                                  Exercise          Exercise          Exercise
                         Options   Price   Options   Price   Options   Price
                         -------  -------- -------  -------- -------  --------
                               (in thousands, except per share data)
<S>                      <C>      <C>      <C>      <C>      <C>      <C>
Outstanding, beginning
 of year................     279     $3.17     339     $5.10     885    $ 6.69
Options granted.........     195      5.84     600      7.91     756     14.05
Options exercised.......    (135)     2.20     (54)     3.67     (54)     5.55
Options canceled........               --                --      (26)     7.44
                            ----     -----     ---     -----   -----    ------
Outstanding, end of
 year...................     339      5.10     885      6.69   1,561     10.51
Exercisable at end of
 year...................      75     $3.87     102     $5.20     364    $ 6.63
Weighted average fair
 value of options
 granted during the
 year...................             $1.52             $1.53            $ 5.00
</TABLE>

                                       44
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                   NOTES TO FINANCIAL STATEMENTS--(Continued)


   As of June 30, 1998 and 1999, options to purchase 645,000 and 1,709,000
shares, respectively, were collectively available for grant under the Company's
three stock option plans. The following table presents weighted-average price
and life information about significant option groups outstanding at June 30,
1999:

<TABLE>
<CAPTION>
                            Options Outstanding          Options Exercisable
                   ------------------------------------- --------------------
                                   Weighted     Weighted             Weighted
                                   Average      Average              Average
     Range of        Number       Remaining     Exercise   Number    Exercise
 Exercise Prices   Outstanding Contractual Life  Price   Exercisable  Price
 ---------------   ----------- ---------------- -------- ----------- --------
                           (in thousands, except per share and life data)
 <S>               <C>         <C>              <C>      <C>         <C>      <C>
 $ 4.33--$6.67...          302       3.95 years   $ 5.67         205    $5.51
 $ 8.00--$13.00..        1,216       8.96 years    10.33         159     8.08
 $39.25--$39.25..           20       9.94 years    39.25           0     0.00
 $56.50--$59.00..           23       9.79 years    58.35           0     0.00
                         -----                                   ---
                         1,561                                   364
                         =====                                   ===
</TABLE>

Warrants

   In connection with the sale of its common stock in March 1992, the Company
issued warrants for the purchase of an aggregate 644,000 shares of common stock
at exercise prices ranging from $1.00 to $2.00 per share. During 1997, warrants
for 12,000 shares were exercised at a price of $2.00 per share. Additionally,
under the terms of the warrant agreement, certain warrant holders elected a
non-cash exercise under which 489,000 warrants with a weighted average exercise
price of $2.00 were exercised and the Company issued 315,000 shares to the
warrant holders. The shares issued, as a result of this non-cash exercise, were
based on the relationship of the exercise price to the fair market value of the
Company's stock at the exercise date, as defined in the original agreement.
During 1999, the remaining warrants for 143,000 shares were exercised at a
weighted average price of $1.19.

8. Earnings Per Share

   The following table sets forth the computation of basic and diluted earnings
(loss) per share:

<TABLE>
<CAPTION>
                                                        Year Ended June 30,
                                                       -----------------------
                                                        1997     1998    1999
                                                       -------  ------  ------
                                                       (in thousands, except
                                                          per share data)
<S>                                                    <C>      <C>     <C>
Numerator:
  Net income (loss)................................... $(1,252) $1,603  $4,051
  Accretion to redemption value on redeemable common
   stock..............................................     (97)   (107)    (70)
                                                       -------  ------  ------
Numerator for basic and diluted earnings (loss) per
 share available to common stockholders............... $(1,349) $1,496  $3,981
                                                       =======  ======  ======
Denominator:
  Denominator for basic earnings (loss) per share
   available to common stockholders--weighted-average
   shares outstanding.................................   5,986   6,314   7,988
  Effect of employee stock options, warrants and
   redeemable common stock............................     --    1,002   1,182
                                                       -------  ------  ------
Denominator for diluted earnings (loss) per share
 available to common stockholders.....................   5,986   7,316   9,170
                                                       =======  ======  ======
Earnings (loss) per share available to common
 stockholders:
  Basic............................................... $ (0.23) $ 0.24  $ 0.50
                                                       =======  ======  ======
  Diluted............................................. $ (0.23) $ 0.20  $ 0.43
                                                       =======  ======  ======
</TABLE>


                                       45
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                   NOTES TO FINANCIAL STATEMENTS--(Continued)

   Options for 18,000 shares were excluded from the calculation of diluted
earnings per share for the year ended June 30, 1999 as the effect would have
been anti-dilutive.

9. Income Taxes

   The Company accounts for income taxes in accordance with SFAS No. 109. SFAS
No. 109 requires the use of the liability method in which income taxes reflect
the net tax effects of temporary differences between the carrying amounts of
assets and liabilities for financial reporting purposes and the amounts used
for income tax purposes.

   Significant components of the Company's deferred tax assets and liabilities
are as follows:

<TABLE>
<CAPTION>
                                                                  June 30,
                                                               ----------------
                                                                1998     1999
                                                               -------  -------
                                                               (in thousands)
   <S>                                                         <C>      <C>
   Deferred tax assets:
     Allowances............................................... $   572  $   516
     Various accrued expenses.................................     115       60
     Inventory................................................      37       89
                                                               -------  -------
       Total deferred tax assets..............................     724      665
   Deferred tax liabilities:
     Property, plant and equipment............................    (118)    (253)
                                                               -------  -------
     Total deferred tax liabilities...........................    (118)    (253)
                                                               -------  -------
     Net deferred tax assets.................................. $   606  $   412
                                                               =======  =======
</TABLE>

   The provision (benefit) for income taxes consisted of the following:

<TABLE>
<CAPTION>
                                                          Year Ended June 30,
                                                          ----------------------
                                                           1997    1998    1999
                                                          ------  ------  ------
                                                             (in thousands)
   <S>                                                    <C>     <C>     <C>
   Current:
     Federal............................................. $ (247) $1,238  $2,021
     State...............................................      8     209     485
                                                          ------  ------  ------
                                                            (239)  1,447   2,506
   Deferred:
     Federal.............................................   (252)   (241)    156
     State...............................................    (45)    (29)     38
                                                          ------  ------  ------
                                                            (297)   (270)    194
                                                          ------  ------  ------
                                                          $ (536) $1,177  $2,700
                                                          ======  ======  ======
</TABLE>

                                       46
<PAGE>

                       BOTTOMLINE TECHNOLOGIES (de), INC.

                   NOTES TO FINANCIAL STATEMENTS--(Continued)


   A reconciliation of the federal statutory rate to the effective income tax
is as follows:

<TABLE>
<CAPTION>
                                                             Year Ended June
                                                                   30,
                                                             ------------------
                                                             1997    1998  1999
                                                             -----   ----  ----
   <S>                                                       <C>     <C>   <C>
   Tax (benefit) at federal statutory rate.................. (34.0)% 34.0% 34.0%
   State taxes, net of federal benefit......................  (1.4)   6.5   4.7
   Non-deductible expenses..................................  12.6     .6    .3
   Research and development tax credits.....................  (7.2)  (3.6)  --
   Other....................................................   --     4.8   1.0
                                                             -----   ----  ----
                                                             (30.0)% 42.3% 40.0%
                                                             =====   ====  ====
</TABLE>

   The principal non-deductible expense for income tax purposes is the
amortization related to the acquired software costs recorded in connection with
a prior acquisition.

10. Subsequent Event

   In July 1999, the Company acquired certain software and related proprietary
intellectual property from The Northern Trust Company for $3,700,000 in cash.
This software product, called NetTransact, allows for the electronic
presentment of bills and related dispute resolution in a business-to-business
environment.

                                       47

<PAGE>

                                                                   EXHIBIT 10.24
                           ASSET PURCHASE AGREEMENT


     THIS ASSET PURCHASE AGREEMENT (the "Agreement") made as of this 30th day of
June, 1999 (the "Effective Date") between BOTTOMLINE TECHNOLOGIES (DE), INC, a
Delaware corporation with offices at 155 Fleet Street, Portsmouth, New Hampshire
03801 ("Bottomline"), and THE NORTHERN TRUST COMPANY, an Illinois banking
corporation with offices at 50 South LaSalle Street, Chicago, Illinois  60675
("Northern Trust").

     WHEREAS, Northern Trust has developed certain computer software described
more fully below; and

     WHEREAS, under the terms specifically set forth herein, Bottomline desires
to purchase such software from Northern Trust, and Northern Trust desires to
sell such software to Bottomline;


     NOW THEREFORE, in consideration of the mutual agreements and covenants set
forth herein, Northern Trust and Bottomline hereby agree as follows:

1.  DEFINITIONS

     For purposes of this Agreement, the following capitalized terms shall have
the following meanings:

     "Affiliate" of a Party means any person, corporation or other business
      ---------
entity which controls, is controlled by or is under common control with such
Party.

     "Base Functionality" means the ability of the Software to accomplish each
      ------------------
of the following functions in a test environment:  (i) delivery of biller
invoices electronically via the Internet to selected payors, (ii) payors shall
receive e-mail messages to alert them to review those biller invoices at a
specific web site; and (iii) payors shall be able to review those biller
invoices via a standard Internet browser.

     "Business Day" means a day on which banks are open for business in Chicago,
      ------------
Illinois.

     "Development Work" means the enhancements, modifications and derivative
      ----------------
works which are performed as described in Section 3.2 herein (including without
limitation the Funded Development Work) and/or which are delivered or provided
by or on behalf of Northern Trust to Bottomline in connection with the Pilot
Programs.

     "Funded Development Work" means the enhancements, modifications and
      -----------------------
derivative works with respect to the Software to be performed as described in
Section 3.2(b) herein.
<PAGE>

     "Intellectual Property" means (i) the Software ; (ii) the "NetTransact"
      ---------------------
trademark, trade names, logos; and  (iii) related web sites (including without
limitation domain names, web page designs and all software applications and
coding used to operate and maintain such sites), designs (if any), patents (if
any), copyrights, inventions, discoveries, technology, know-how, trade secrets,
all registrations and applications therefor and all rights to secure renewals,
reissuances and extensions of, and all goodwill in, the foregoing, excluding
standard and/or pre-existing elements or third party technologies used to
develop or incorporated into the Intellectual Property all of which are listed
and described in Exhibit A-2 hereto.

     "Party" means either of Bottomline or Northern Trust.  "Parties" means
      -----                                                  -------
Bottomline and Northern Trust collectively.

     "Revenues"  means all fees, including but not limited to installation fees,
      --------
license fees, periodic maintenance fees and transaction fees received by
Bottomline or an Affiliate for use of the Software or for services rendered with
respect to such use, excluding any taxes, commissions and similar such charges
payable to unrelated third parties.  Revenues shall include, without limitation,
all such fees received by Bottomline related to the Intellectual Property,
whether licensed by Northern Trust prior to the Effective Date or by Bottomline
after the Effective Date, and whether related to Pilot Programs or other uses of
the Intellectual Property.

     "Security Interest" means any mortgage, pledge, security interest,
      -----------------
encumbrance, charge, or other lien (whether arising by contract or by operation
of law), other than (i) mechanic's, materialmen's, and similar liens, (ii) liens
for taxes not yet due and payable or for taxes that the taxpayer is contesting
in good faith through appropriate proceedings, (iii) liens arising under
worker's compensation, unemployment insurance, social security, retirement, and
similar legislation, (iv) liens on goods in transit incurred pursuant to
documentary letters of credit, (v) purchase money liens and liens securing
rental payments under capital lease arrangements, and (vi) other liens arising
in the ordinary course of business consistent with past custom and practice
(including with respect to frequency and amount) and not incurred in connection
with the borrowing of money.

     "Software" means all physical, printed and electronic copies, backups,
      --------
object code versions, libraries, databases, updates, revisions, enhancements,
modifications, developments, derivative works, bug fixes, source code, program
listings, documentation in written or electronic form, software diagnosis
reports, laboratory notebooks, flow charts, notes, manuals and analyses, either
as the foregoing exists as of the Effective Date or as included in the
Development Work, comprising or relating to that software known as NetTransact,
which is described in more detail in Exhibit A-1 attached hereto, but
specifically excluding those properties identified in Exhibit A-2.

     "Software Contract" means all Northern Trust's rights (including without
      -----------------
limitation the right to receive fees, payments and all other revenues) and
obligations under every contract, agreement and arrangement identified in
Exhibit B hereto.

                                       2
<PAGE>

2.  PURCHASE AND SALE OF ASSETS

2.1.  Purchase.  Subject to the provisions set forth herein, including but not
      --------
limited to the payment terms set forth in Section 5 below, Northern Trust hereby
irrevocably and unconditionally sells, transfers, conveys, assigns and delivers
to Bottomline, and Bottomline hereby purchases from Northern Trust, all of its
right, title and interest in and to the Intellectual Property and the Software
Contracts.  For purposes of clarification, Exhibit A-2 identifies standard
and/or pre-existing and/or third party elements of the Intellectual Property
that are expressly not a part of this Agreement and not in any manner sold,
licensed or otherwise transferred hereunder.  From the date hereof, Bottomline
shall recognize all Revenues and Northern Trust shall receive a royalty based on
those Revenues in accordance with Article 5 below.

2.2.  No Assumption of Liabilities.  Other than those obligations under the
      ----------------------------
Software Contracts which relate expressly to the Software, which obligations
Bottomline hereby assumes except as is expressly stated herein, Bottomline shall
not assume or agree to perform, pay or discharge, and Northern Trust shall
remain unconditionally liable for, all obligations, liabilities and commitments,
fixed or contingent, of Northern Trust.

2.3.  Further Assurances. Subject to all conditions precedent required
      ------------------
hereunder, at any time and from time to time hereafter, at Bottomline's request
and expense, and without further consideration, Northern Trust promptly shall
execute and deliver such instruments of sale, transfer, conveyance, assignment
and confirmation, and take such other action as Bottomline may reasonably
request, to more effectively transfer, convey and assign to Bottomline, and to
confirm Bottomline's title to, all of the Intellectual Property and Software
Contracts, to assist Bottomline in exercising all rights with respect thereto
and to carry out the purpose and intent of this Agreement.

3.  PILOT PROGRAMS AND DEVELOPMENT

3.1.  Pilot Programs. The Parties intend to conduct pilot programs with respect
      --------------
to the Software, to be completed on or before December 31, 1999; provided,
however, that:  (i) this date may be extended to include any cure periods
provided hereunder for Northern Trust to address failures to perform pursuant to
Section 3.2(b) below; and (ii) in addition, this date may be extended
unilaterally by Bottomline for as much as ninety (90) days and thereafter only
upon the mutual agreement of the Parties("Pilot Programs").  During such Pilot
Programs, Bottomline agrees that it shall not engage in any other projects,
itself or through its Affiliates or agents, to develop or commercialize other
business-to-business products or services with the same or similar capabilities,
functions or attributes as the Intellectual Property.  The Pilot Programs are
intended to confirm the conformance of the Software to the Base Functionality.
The Parties shall work together, following the date hereof, towards the
completion of such Pilot Programs.  Each Party agrees to take the actions
identified herein with regard to the Pilot Programs.  The Pilot Programs shall
be considered to have been completed at such time as:

     (a)  at least three (3) pilot billers have confirmed their belief that the
          Base Functionality of the Software is capable of use in a commercial
          setting.  Pilot billers

                                       3
<PAGE>

          as of the Effective Date have been previously identified by Northern
          Trust to Bottomline in writing, which is hereby incorporated by
          reference. The parties may mutually agree to additional pilot billers
          for participation in the Pilot Program. Northern Trust shall provide
          monthly progress reports to Bottomline on the status of each pilot
          biller's testing during the Pilot Programs; and

     (b)  the Software shall have substantially performed in a test environment,
          in accordance with the Base Functionality without material fault for a
          period of  sixty (60) consecutive days.  In the event that the
          Software fails to so perform in accordance with the Base
          Functionality, Bottomline shall give written notice to Northern Trust.
          In turn, Northern Trust shall have no less than thirty (30) days, or
          such greater amount of time as the parties shall mutually agree in
          writing, to address such performance.  Once Northern Trust has
          corrected any identified material problems it believes to be the cause
          of any problem, a new thirty (30) day period shall begin.  This
          procedure shall be repeated until such time as the Software has
          substantially performed in accordance with the Base Functionality
          without material fault for a period of sixty (60) consecutive days
          period.  The parties acknowledge that the foregoing notices to
          Northern Trust and related attempts to correct any identified problems
          are not intended to be, nor shall be they be construed as, notice of
          any breach by Northern Trust.

3.2.  Additional Costs and Development Work.
      -------------------------------------

     (a)  Through Pilot Program.  Through the completion of the Pilot Programs
          ---------------------
          described in Section 3.1 above, Northern Trust shall fund services
          which may be deemed reasonably necessary by both Northern Trust and
          Bottomline to successfully complete the Pilot Programs as described in
          Section 3.1 above).  Such services shall be provided by Open Business
          Systems, Inc. ("OBS"), SEI Information Technology, Inc. ("SEI") or
          other qualified third parties.  Bottomline shall not control the
          duties of these third parties.

     (b)  Post-Pilot Program Phase.  Northern Trust shall fund the Funded
          ------------------------
          Development Work in an amount not to exceed $670,000. The parties
          agree that if they mutually determine at any time during the Pilot
          Programs that the Development Work has become unnecessary or imprudent
          for any reason, then Northern Trust shall have no obligation to fund
          such remaining work, without otherwise affecting the rights or
          obligations of the parties hereunder; provided, however, that Northern
          Trust shall be obligated to pay any existing financial obligations
          which cannot be terminated at such time.  In any event, however, if
          not so terminated as provided above, the Funded Development Work shall
          be completed by December 31, 1999 or Northern Trust's obligation under
          this subsection shall terminate. Bottomline shall act as a general
          contractor and direct the Funded Development Work and select the
          parties to perform the Funded Development Work. As the general
          contractor, Bottomline shall directly invoice Northern Trust, on a
          periodic basis, for the actual cost (as defined below) of the work
          completed, and Northern Trust shall pay all undisputed invoices within
          30 days after receipt thereof.

                                       4
<PAGE>

          Bottomline shall have the sole responsibility to pay the entity or
          entities chosen by Bottomline to perform the Funded Development Work.
          Bottomline shall have sole responsibility for the work and duties of
          these parties. Bottomline shall indemnify and hold Northern Trust
          harmless, as provided in Section 8 below (without otherwise limiting
          such Section 8) for any claims, judgments, damages or other costs
          (including but not limited to attorneys fees and costs) related to
          such work, and Bottomline shall ensure that it obtains from all
          contractors and subcontractors appropriate lien waivers or other
          binding written agreements ensuring that such parties have waived any
          right they may have to seek payment or fulfillment or any lien right
          thereon, including rights of set-off or other deductions of any
          obligations of such contractor or subcontractor from Northern Trust.
          Bottomline shall provide Northern Trust with copies of all such
          executed agreements upon their execution. The parties acknowledge that
          Northern Trust shall have no liability or responsibility for or to
          such third parties, and that Bottomline shall be solely responsible
          for such obligations, actions and liabilities of such third parties.
          Such third parties shall not be deemed the employees, agents, or
          representatives of Northern Trust. Bottomline shall execute proper
          written agreements, to be executed between Bottomline and such third
          parties, to properly and adequately establish the foregoing and to
          establish the obligations required under this subsection. Bottomline
          reserves the right, at its option, to perform some or all of the
          Funded Development Work itself and to be paid by Northern Trust for
          such work in an amount equal to Bottomline's actual cost. For the
          purposes of this Section 3.2, "actual cost" shall mean, in the case of
          an unrelated third party, the actual amount such third party bills
          Bottomline and, in the case of work performed by Bottomline or an
          Affiliate, the fully loaded costs to Bottomline or such Affiliate,
          including without limitation benefits, overhead and actual out-of-
          pocket expenses, but without any gross margin or profit to Bottomline
          or such Affiliate. Northern Trust's obligation to pay for this Funded
          Development Work under this Section 3.2(b) shall be in addition to
          Northern Trust's obligation to pay for the services to be provided by
          OBS and SEI under Section 3.2(a) above.

3.3.  Ownership and License.
      ---------------------

     (a)  Northern Trust agrees and acknowledges that, pursuant to Article 2 and
          the other provisions of this Agreement, as between the Parties,
          Bottomline will be the owner of all right, title and interest in and
          to the Intellectual Property.  The Development Work shall be deemed
          "works made for hire", and shall be owned exclusively by Bottomline.
          Northern Trust hereby irrevocably and unconditionally sells,
          transfers, conveys, and assigns to Bottomline, and Bottomline hereby
          purchases from Northern Trust, all right, title and interest it may
          have in and to the Development Work.

     (b)  Bottomline hereby grants to Northern Trust a limited, non-exclusive,
          royalty-free license (without the right to sublicense) to use, test,
          modify, enhance and create derivative works of the Software, in source
          code and object code forms, solely at

                                       5
<PAGE>

          a Northern Trust facility in Chicago, the facilities of OBS and SEI,
          and such other locations designated in writing by Northern Trust, for
          the sole purposes of analyzing and participating in the Development
          Work as provided in this Agreement and fulfilling its obligations
          hereunder.

     (c)  Bottomline hereby grants to Northern Trust a limited, non-exclusive,
          world-wide license in and to the Intellectual Property, as may be
          modified and/or enhanced from time to time, as provided in the form of
          the license agreement which Bottomline uses from time to time with
          respect to other licensees of the Intellectual Property. Northern
          Trust shall not be charged an initial license fee for the Intellectual
          Property. Except as otherwise provided in the license agreement
          referred to above or in a separate contract between the Parties, the
          Parties recognize that the pricing structure of fees and charges to be
          charged by Bottomline to Northern Trust may be changed by Bottomline
          from time to time based on market acceptance and other factors;
          provided, however, that Northern Trust's pricing and other material
          economic terms shall be as favorable as any bank receiving similar
          types and volume categories of services to those services provided to
          Northern Trust.

     (d)  Other than as provided herein, Northern Trust shall have no right
          hereunder to access or use the Intellectual Property for any other
          purpose or for the benefit of any other person or entity.

3.4  Northern Trust Personnel.
     ------------------------

     (a)  Northern Trust agrees that the Product Manager as of the Effective
          Date (or a similar Northern Trust resource, should such individual
          become unavailable by reason of death, illness, incapacity or
          termination of employment with Northern Trust by such individual or by
          Northern Trust for cause) shall be assigned to provide and discharge
          Northern Trust's responsibilities for the further development of the
          Software until at least April 1, 2000 to the same extent that he has
          been assigned to such responsibilities prior to the Effective Date;
          provided, however, the Parties understand and acknowledge that such
          Northern Trust personnel are under the sole control and direction of
          Northern Trust.

     (b)  Bottomline agrees that for a period of one (1) year after the
          Effective Date, it shall not, without Northern Trust's written
          consent, directly or indirectly employ or solicit or attempt to
          solicit for employment or other services the Product Manager as of the
          Effective Date or any other Northern Trust employees involved in the
          development of the Software; provided, however, that, notwithstanding
          anything contained in this Agreement to the contrary, after January
          31, 2000, if such Product Manager or any other Northern Trust employee
          approaches Bottomline and indicates that he/she has left, or is
          considering leaving, the employ of Northern Trust, then Bottomline
          may, if it so chooses, propose terms of employment or of a retainer
          for services (including without limitation

                                       6
<PAGE>

          compensation terms) to such Product Manager or such other Northern
          Trust employee and, if he/she accepts such terms, employ him/her or
          otherwise retain his/her services.

4.    OTHER RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1.  Product Advisory Committee.  Bottomline will establish a Product Advisory
      --------------------------
Committee of seven (7) persons to oversee the product direction in marketing
plans to capitalize on and expand the collaboration between the Parties which is
contemplated by this Agreement.  Northern Trust shall be allocated no less than
two (2) seats on the Product Advisory Committee, so as to enable Northern Trust
to provide input and consult with Bottomline on an on-going basis with respect
to product direction and subsequent product development ideas.  Bottomline shall
not add additional seats so as to dilute the rights of Northern Trust on the
Product Advisory Committee without Northern Trust's prior written consent.


4.2.  Marketing and Sales Plans and Strategy.
      --------------------------------------

     (a)  Prior to completion of the Pilot Programs, Bottomline shall develop a
          non-binding marketing plan, product launch plan  and on-going
          distribution strategy to provide for a broad product introduction and
          market acceptance.  In connection with the preparation of those plans
          and strategy, Northern Trust shall share with Bottomline its prospects
          list for the Software, except to the extent that Northern Trust's
          confidentiality obligations to such prospects provide otherwise.  At
          each meeting of the Product Advisory Committee, Bottomline and
          Northern Trust shall review progress against such plan and strategy,
          and discuss possible revisions to that plan and strategy which may be
          appropriate in light of such progress.



     (b)  It is Bottomline's current intention that such marketing plan may
          include, among other things, the following:

          (i)    a product positioning and product launch program, including,
                 among other things, a contact program for Bottomline's
                 corporate and banking customers and, as appropriate, Northern
                 Trust's customers.

          (ii)   identification and assignment of personnel for sales, support,
                 and development efforts, and education of such personnel on
                 relevant aspects of the Software.

          (iii)  staffing a direct sales effort.

          (iv)   maintaining the NetTransact web site or a similar site.

          (v)    development of licensing terms for corporate and banking
                 customers.

          (vi)   maintaining a demonstration version of the Software which is
                 made available to potential customers, as Bottomline deems
                 appropriate.

                                       7
<PAGE>

          (vii)  generation of proposals from a proposal generator system to
                 encompass terms of sale.

          (viii) providing appropriate levels of sales and customer support.

     (c)  Each of the parties recognize that Bottomline's marketing plan and
          strategy (including without limitation each of the items described in
          Section 4.2(b) above) is subject to modification by Bottomline, as may
          be advisable in response to:  (i) then-current market conditions or
          competitive environment; and/or (ii) further refinements to
          Bottomline's marketing strategy, which modifications Bottomline
          anticipates making on an on-going basis.

4.3.  Hosting and Project Management by Northern Trust during Pilot Program.
      ----------------------------------------------------------------------

     (a)  Northern Trust, itself or through its agent, shall host the Software
          until the completion of the Pilot Programs in accordance with Section
          3.1 above.  For purposes of this Section 4.3(a) only, "Hosting" shall
          be defined by the parameters described in attached Exhibit C.
          Thereafter, Bottomline shall assume responsibility for Hosting the
          Software for commercial use, either at a facility owned and managed
          by Bottomline or through its designated agent.

     (b)  Bottomline shall provide qualified personnel for the Pilot Programs.
          Such personnel shall consist of a team of project managers, system
          engineers, management and other individuals as in such numbers and
          with such skills as may be required to conduct the Pilot Programs
          effectively.  Northern Trust shall pay Bottomline $210,000 per
          calendar month from June 1, 1999 through November 30, 1999, invoiced
          in arrears at the end of each such month, for the services provided by
          such personnel, for an aggregate of $1,260,000.  Any extension of the
          Pilot Program shall not require any additional personnel fees to be
          paid by Northern Trust.  Bottomline shall invoice Northern Trust on a
          monthly basis for such services, with payment due in full within
          thirty (30) days after Northern Trust's receipt of each such invoice.
          The Parties shall discuss the progress of the Pilot Programs as may be
          required or helpful, and Bottomline shall consider Northern Trust's
          suggestions with respect thereto.

     (c)  Bottomline shall, at its own expense, provide an operational resource
          consisting of one person (or, at Bottomline's option, one or more
          people on a shared basis constituting one full-time-equivalent person)
          to supervise, direct and manage the Development Work performed by OBS,
          to become acquainted with the operation of the Software and its
          ability to exchange files with third parties, and to administer the
          NetTransact server in connection with such Development Work.

4.4.  Northern Trust's Option to Repurchase.  In the event that Bottomline
      -------------------------------------
elects to discontinue its efforts to market the Intellectual Property (as it may
be modified and enhanced

                                       8
<PAGE>

from time to time) but not to sell or otherwise dispose of such Intellectual
Property to a third party as contemplated in Section 4.5 below, Bottomline shall
give Northern Trust immediate notice of such election and then Northern Trust
shall have the right to purchase such Intellectual Property from Bottomline for
a price to be agreed upon by the Parties at the time. In the event the parties
are unable to reach a mutually acceptable price, the parties shall seek an
independent third party valuation of fair market value of such Intellectual
Property ,which shall become the price to purchase such Intellectual Property.
If the Parties cannot agree upon an independent third party evaluator, they
shall each select one evaluator, and the two selected evaluators shall select a
third, and the three shall (by majority vote) provide the Parties with a fair
market valuation that the Parties shall accept as binding. Northern Trust shall
give Bottomline notice of its intention to repurchase such Intellectual Property
in accordance with this Section 4.4 no more than 180 days after the price is
determined. In the event Northern Trust elects not to re-purchase such
Intellectual Property during such 180 day period, Bottomline may thereafter
solicit the sale of such Intellectual Property to an unrelated third party,
which shall take such Intellectual Property as an assignee in accordance with
the terms of this Agreement. If Northern Trust exercises this right to
repurchase, then upon Bottomline's receipt of such amount describe above,
Bottomline shall convey all of its rights, title and interest in the
Intellectual Property, as it has been modified and/or enhanced, to Northern
Trust upon receipt of such amount.

4.5.  Special Payment to Northern Trust.  In addition to all of the other fees,
      ---------------------------------
royalties and other amounts payable to Northern Trust hereunder, Bottomline
agrees that if it or any of its Affiliates sells or otherwise disposes of all or
substantially all of its right, title and interest in and to the Intellectual
Property (as it may then have been modified or enhanced), in one or a series of
transactions, to an unrelated third party or parties separate and apart from the
sale of all or substantially all of the assets of Bottomline, then Bottomline
shall make a one-time special payment to Northern Trust equal to thirty percent
(30%) of the Gain from such sale.  For the purposes of this Agreement, "Gain"
shall mean: (i) the sale price received by Bottomline from such sale; less (ii)
amounts paid by Bottomline in accordance with Section 5.1 below; less (iii) any
amounts paid by Bottomline to unrelated third parties for the further
development of the Intellectual Property; less (iv) any reasonable transaction
costs incurred by Bottomline in connection with such sale.  Northern Trust shall
have the right to seek an independent valuation of such figures.  The Parties
specifically agree that the royalty obligations shall remain in effect and bind
the purchaser of the Intellectual Property after such sale is consummated.

4.6.  Demo Center.  Within one hundred twenty days after completion of the Pilot
      -----------
Programs, the Parties shall negotiate in good faith on the establishment of a
demo center to facilitate the marketing of the Software.

4.7.  List to be Solicited Exclusively by Northern Trust.  On or before the
      --------------------------------------------------
Effective Date, Northern Trust provided Bottomline with a list of up to thirty
(30) potential licensees of the Software or recipients of related services,
which Northern Trust shall have the exclusive right to solicit with regard to
the  licensing of the Software or such related services until the first
anniversary of the Effective Date.  The parties shall discuss the manner and
methods in which Northern Trust shall solicit such third parties.

                                       9
<PAGE>

4.8.  Commission Schedule.  In addition to royalties and other amounts payable
      -------------------
to Northern Trust hereunder, a commission schedule shall be provided in Exhibit
D in under which Bottomline will pay Northern Trust a commission for potential
licensees of the Software or recipients of related services, including those
listed under Section 4.7 above and additional parties mutually designated by the
Parties.

4.9  Cooperation of the Parties.  Northern Trust shall assist Bottomline in the
     --------------------------
calculation of any amounts which may appropriately be characterized as an in-
process research and development charges.  Northern Trust represents and
warrants that, to the best of Northern Trust's knowledge, the information to be
provided by Northern Trust to Bottomline pursuant to this Section 4.9 shall be
accurate and complete.  Bottomline represents and warrants that it shall be
solely responsible for the correctness of the calculation, the appropriateness
of the charges, the accounting treatment chosen by Bottomline, and other matters
related to Bottomline's use of such in-process research and development charges.

5.  CONSIDERATION FOR SALE OF ASSETS

5.1.  Initial Fees. As consideration for the sale of the Intellectual Property
      ------------
and the Software Contracts, Bottomline shall pay to Northern Trust the following
cash amounts at the following times:

     (a)  A payment of $2,000,000 simultaneously with the execution of this
          Agreement;

     (b)  A second unconditional payment of $1,000,000 on or before October 1,
          1999; and

     (c)  A third payment of $700,000, payable no later than thirty (30) days
          after completion of the Pilot Program as provided in Section 3.1
          above.

The parties acknowledge that payment of the fees under Section 5.1(a) and 5.1(b)
are not contingent upon completion of the Pilot Program provided in Section 3.1
above.  Until full payment to Northern Trust of the fees under this section,
Northern Trust shall have a valid and enforceable security interest in the
Intellectual Property to secure Bottomline's obligations hereunder.  Bottomline
agrees to provide and execute any documents, such as but not limited to U.C.C.
forms to secure and perfect Northern Trust's rights related to this subsection.

5.2.  Royalties.  In addition to the initial fees described above, Bottomline
      ---------
agrees to pay Northern Trust royalties equal to ten percent (10%) of Revenues;
provided, however, royalties shall only begin to accrue once the aggregate
Revenues realized exceed $3,500,000.

5.3.  Bank Fees. Bottomline agrees to pay fees to Northern Trust for acting as a
      ---------
hosting bank, if Northern Trust is so willing to do so, on mutually negotiated
terms, but in no event under terms and conditions less favorable than those
which Bottomline has with similarly-situated parties for comparable volumes of
transactions.  These fees shall be in addition to the compensation otherwise
payable to Northern Trust in accordance with Sections 5.1 and 5.2 above.

                                       10
<PAGE>

5.4.  Contents of Bottomline's Reports; Payment of Royalties.  Bottomline shall
      ------------------------------------------------------
deliver to Northern Trust within forty-five (45) days after the end of each
calendar quarter, beginning with the calendar quarter during which the Effective
Date occurs, a written report describing, for the applicable calendar quarter:
(a) the Revenues received during such calendar quarter (including for activities
which occurred in previous calendar quarters); (b) the amount of such Revenues
which are attributable to transaction fees where Northern Trust acted as the
hosting bank; and (c) the total royalties due on such Revenues under Section 5.2
above.  Each such report shall be accompanied by full payment to Northern Trust
of the royalties payable under Section 5.2 above.

5.5.  Royalties Mistakenly Paid.  If Bottomline pays a royalty on any Revenues
      -------------------------
which have been or are subsequently refunded by Bottomline within 180 days after
payment of the related royalties to Northern Trust, the amount of the royalty
paid on such refunded Revenues shall be deemed a credit against royalties
payable by Bottomline for subsequent calendar quarters.  If no royalties are
payable for a subsequent calendar quarter, the remaining balance of such credits
shall be refunded to Bottomline within thirty (30) days after Northern Trust's
receipt of Bottomline's report for such calendar quarter prepared pursuant to
Section  5.5 above.

5.6.  Payment of Royalties and  Initial Fees.
      --------------------------------------

     (a)  All payments to Northern Trust under  Sections 5.1 and 5.2 above shall
          be made by wire transfer to such bank and account as Northern Trust
          may from time to time designate in writing.  All payments shall be
          made in U.S. Dollars.

     (b)  Whenever any payment hereunder shall be stated to be due on a day
          which is not a Business Day, such payment shall be made on the
          immediately succeeding Business Day.

     (c)  Payments hereunder shall be considered to be made as of the day on
          which they are received at Northern Trust's designated bank.

     (d)  If any Revenues are received by Bottomline in a currency other than
          U.S. Dollars, then, for the purpose of determining the amount of
          royalties payable hereunder, such Revenues shall be converted into
          U.S. Dollars at the exchange rate between those two currencies most
          recently quoted in the Wall Street Journal in New York five (5)
          business days immediately preceding the date on which such royalties
          become due. If no such exchange rate has been quoted in the Wall
          Street Journal in New York within the thirty (30) period preceding
          such due date, the parties shall in good faith determine the
          applicable exchange rate by seeking other customary sources.

     (e)  All payments due under Sections 5.1 or 5.5 above but not paid by
          Bottomline on the due date thereof shall bear interest (in U.S.
          Dollars) at the rate which is the lesser of:  (i) one per cent (1%)
          per month; and (ii) the maximum lawful interest rate permitted under
          applicable law.  Such interest shall accrue on the balance of unpaid
          amounts from time to time outstanding from the date on which portions
          of such amounts become due and owing until payment thereof in full.

                                       11
<PAGE>

5.7.  Auditing Bottomline's Books and Records.  Bottomline agrees to make and
      ---------------------------------------
keep full and accurate books and records in sufficient detail to enable
royalties payable hereunder to be determined and to summarize marketing efforts
related to the Intellectual Property. On  thirty (30) days' prior written notice
to Bottomline, but no more than once during any calendar year (unless Northern
Trust, in good faith, has a concern about specific inaccuracy, in which case
more than once per year), Northern Trust's independent certified public
accountants shall have full access to the books and records of Bottomline
pertaining to activities under this Agreement and shall have the right to make
copies therefrom at Northern Trust's expense.  Northern Trust's independent
certified public accountants shall have such access during normal business
hours.  Prompt adjustment shall be made by the proper Party to compensate for
any errors or omissions disclosed by such audit.  Northern Trust shall pay all
costs of conducting audits pursuant to this Section 5.8; provided, however, that
Bottomline shall reimburse Northern Trust in full for Northern Trust's
reasonable costs whenever an audit reveals that, with respect to any audited
period, the underpayment of royalties was greater than five percent (5%) of the
royalties actually paid to Northern Trust.  Northern Trust agrees to hold
confidential all information learned in the course of any audit of Bottomline's
books and records hereunder, except when it is necessary for Northern Trust to
reveal such information in order to enforce its rights under this Agreement, or
except when compelled by law.

5.8.  Bottomline's Reports Conclusively Correct.  All reports and payments not
      -----------------------------------------
disputed as to correctness by Northern Trust within two (2) years after receipt
thereof shall thereafter conclusively be deemed correct for all purposes.

5.9.  No Additional Consideration.  Except as set forth in this Article 5,
      ---------------------------
Bottomline shall not be liable to Northern Trust for any additional costs,
expenses or consideration in respect of the transfer of the Intellectual
Property.

6.  REPRESENTATIONS, WARRANTIES AND COVENANTS OF THE PARTIES

     The parties hereby represent, warrant and/or covenant to the other party
that the statements contained in this Article 6 are true and correct as of the
date hereof.

6.1.  Authorization. Each party represents and warrants that: its own execution
      ------------
and delivery of this Agreement, and the consummation of all transactions
contemplated hereby, have been duly authorized by all requisite corporate and
shareholder action; this Agreement and all such other agreements and written
obligations entered into and undertaken in connection with the transactions
contemplated hereby constitute a valid and legally binding obligation,
enforceable in accordance with their respective terms.

6.2.  Noncontravention. Each party represents and warrants that the execution
      ----------------
and delivery of this Agreement will not:  (a) conflict with or violate any
provision of its charter or Bylaws ; (b) require on its own part any filing
with, or any permit, authorization, consent or approval of, any court,
arbitrational tribunal, administrative agency or commission or other
governmental or regulatory authority or agency (a "Governmental Entity"),
                                                   -------------------

                                       12
<PAGE>

(c) conflict with, result in a breach of, constitute (with or without due notice
or lapse of time or both) a default under, result in the acceleration of, create
in any party the right to accelerate, terminate, modify or cancel, or require
any notice, consent or waiver under, any contract, lease, sublease, license,
sublicense, franchise, permit, indenture, agreement or mortgage for borrowed
money, instrument of indebtedness, Security Interest or other arrangement to
which any of the Intellectual Property is subject, (d) result in the imposition
of any Security Interest upon any of the Intellectual Property or (e) violate
any order, writ, injunction, decree, statute, rule or regulation applicable to
it.

6.3.  Ownership of  Intellectual Property.  To the best of Northern Trust's
      -----------------------------------
knowledge, Northern Trust is the true and lawful owner of all rights, title and
interest in the Intellectual Property, and has the right to sell and transfer to
Bottomline good, clear record and marketable title to the Intellectual Property,
free and clear of all claims, liabilities, liens, pledges, charges and
encumbrances of any kind. To the best knowledge of Northern Trust, the delivery
to Bottomline of the instruments of transfer of ownership contemplated by this
Agreement will vest good and marketable title to the Intellectual Property in
Bottomline, free and clear of all Security Interests, mortgages, pledges,
restrictions, prior assignments, encumbrances and claims of any kind or nature
whatsoever.

6.4.  Litigation.  Northern Trust is not a party to, or to Northern Trust's best
      ----------
knowledge threatened with, and the Intellectual Property is not subject to, any
litigation, suit, action, investigation, proceeding or controversy before any
court, administrative agency or other governmental authority relating to or
affecting the Intellectual Property.  To the best of Northern Trust's knowledge,
Northern Trust is not in violation of or in default with respect to any
judgment, order, writ, injunction, decree or rule of any court, administrative
agency or governmental authority or any regulation of any administrative agency
or governmental authority with respect to the Intellectual Property.

6.5.  Software Legal Warranties Provided by Northern Trust.
      ----------------------------------------------------

     (a)  The Software is described accurately and completely on Exhibit A-1
          hereto. To the best of Northern Trust's knowledge, (i) the Software
          includes all computer software, firmware and documentation of Northern
          Trust which relates to bill presentment (including without limitation
          the generation of invoices and payments and the delivery of such
          documents via E-Mail systems) for the business-to-business segment
          developed by or for Northern Trust's Corporate and Institutional
          Services Group; and (ii) Bottomline shall not need any rights or
          licenses from third parties (other than as identified in Exhibit A-2
          hereto) in order to copy, use, operate, distribute, market, license or
          sublicense the Software or to create derivative works therefrom in
          connection with Bottomline's development, use and marketing of the
          Software as contemplated by this Agreement.

     (b)  Northern Trust believes it has taken reasonable measures to prevent
          disclosure of the source code for any of the Software or other
          confidential or proprietary information constituting, embodied in or
          pertaining to the Software to any unauthorized person and has taken
          reasonable measures to prevent such disclosure, other than disclosure
          of such source code to employees or independent

                                       13
<PAGE>

          contractors of Northern Trust, in each case (other than disclosure to
          Northern Trust's own employees), pursuant to valid and binding
          nondisclosure and/or confidentiality agreements with such persons or
          entities which are in full force and effect and which have been
          provided to Bottomline for its review.

     (c)  All of the Software (which does not include those properties listed in
          Exhibit A-2) has been created by employees of Northern Trust within
          the scope of their employment by Northern Trust or by independent
          contractors of Northern Trust who have executed valid and binding
          agreements expressly assigning all right, title and interest in such
          part or parts of the Software on which they worked or contributed to
          Northern Trust. Each such agreement with an independent contractor has
          been provided to Bottomline for its review. Except as stated in this
          Agreement, the Software does not include, link with or otherwise
          depend upon, or constitute a derivative work of, any public domain
          software, shareware, or any third party software, other than operating
          systems and no portion of the Software was jointly developed with any
          third party.

     (d)  Northern Trust has not distributed the Software except pursuant to
          testing, evaluation, reseller and end user agreements substantially in
          the forms attached as Exhibit B hereto. A true and complete list of
          all current licensees (including alpha, beta and evaluation licensees)
          of the Software is included in Exhibit  B hereto.  Northern Trust and
          its licensees have not distributed the Software in any jurisdiction
          outside the United States.

6.6.  Software Technical Warranties by Northern Trust.
      -----------------------------------------------

     (a)  The Software will perform substantially in accordance with the Base
          Functionality.

     (b)  To the best of Northern Trust's knowledge, the Software is free from
          computer viruses, worms, Trojan horses, time outs, code blocks and
          other disruptive or harmful code.

     (c)  The Software will continue to handle all date fields and date-related
          data occurring prior to and during the year 2000 substantially as such
          date fields and data are currently handled, and the operation of the
          Software will not be materially interrupted, nor will the Software
          produce inaccurate or incomplete results, as a result of the change of
          the year or century, or the occurrence of any specific date.

6.7.  Intellectual Property.  Northern Trust is hereby transferring to
      ---------------------
Bottomline all its right, title and interest in and to the Intellectual
Property. To the best of Northern Trust's knowledge, neither the Software, nor
its use by Northern Trust or by any licensee or customer of Northern Trust or
other end user in conformity with the license therefor from Northern Trust or
its

                                       14
<PAGE>

licensees infringes any patent, copyright, trade secret or other proprietary or
intellectual property right of any person or entity. There are no claims pending
or, to the best knowledge of Northern Trust, threatened by any third party
against Northern Trust alleging that Northern Trust's ownership, sale,
licensing, possession or use of, or disclosure or transfer to Bottomline of the
Intellectual Property infringes upon or constitutes an unauthorized use of the
intellectual property rights of any third party or challenging or questioning
Northern Trust's ownership of, or the validity or effectiveness of, Northern
Trust's ownership of, the Intellectual Property, nor to the best of knowledge of
Northern Trust is there any basis for any such claim. To the best of Northern
Trust's knowledge, as of the Effective Date, Northern Trust has no disputes with
or claims against any third party for infringement by such third party of any
Intellectual Property rights of Northern Trust relating to the Intellectual
Property.

6.8  Software Contracts.
     ------------------

     (a)  Each Software Contract is a valid and binding agreement of Northern
          Trust, enforceable against Northern Trust in accordance with its
          terms, and Northern Trust does not have any knowledge that any
          Software Contract is not a valid and binding agreement of the other
          parties thereto.

     (b)  To the best knowledge of Northern Trust, Northern Trust is not in
          breach of or default under any Software Contract, and no event has
          occurred which with the passage of time or giving of notice or both
          would constitute such a default, result in a loss of material rights
          or result in the creation of any lien, charge or encumbrance,
          thereunder or pursuant thereto. To the best knowledge of Northern
          Trust, there is no existing breach or default by any other party to
          any Software Contract, and no event has occurred which with the
          passage of time or giving of notice or both would constitute a default
          by such other party, result in a loss of rights or result in the
          creation of any lien, charge or encumbrance thereunder or pursuant
          thereto.

     (c)  The continuation, validity and effectiveness of each Software Contract
          will not be affected by the transfer thereof to Bottomline under this
          Agreement and all such Software Contracts are assignable to Bottomline
          without consent of any third party.

     (d)  To the best of Northern Trust's knowledge, Exhibit B contains a true
          and complete list of all Software Contracts. True, correct and
          complete copies of all Software Contracts have been delivered by
          Northern Trust to Bottomline for its review.

6.9.  Compliance with Laws. Each party represents and warrants that it and the
      --------------------
conduct and operations of its business are in compliance with each law
(including rules and regulations thereunder) of any federal, state, local or
foreign government, or any Governmental Entity, which (a) affects or relates to
its respective obligations under this Agreement or the transactions contemplated
hereby or (b) is applicable to the Intellectual Property.

                                       15
<PAGE>

7.  NONCOMPETITION

7.1.  Dependent upon Bottomline performing its obligations under this Agreement,
Northern Trust agrees and covenants that, as part of the inducement to
Bottomline to purchase the Intellectual Property hereunder, before the third
anniversary of the Effective Date, Northern Trust shall not, and shall cause its
Affiliates not to, anywhere in the world, promote, offer, develop, license-out
or distribute, directly or indirectly, on a stand-alone basis or combined with
or incorporated into any other product, any product or component that is
competitive with the Software.

7.2.  The Parties agree that the duration and geographic scope of the non-
competition provision set forth in this Article 7 are reasonable.  In the event
that any court of competent jurisdiction determines that the duration or the
geographic scope, or both, are unreasonable and that such provision is to that
extent unenforceable, the Parties agree that the provision shall remain in full
force and effect for the greatest time period and in the greatest area that
would not render it unenforceable.  The Parties intend that this non-competition
provision shall be deemed to be a series of separate covenants, one for each and
every county of each and every state of the United States of America and each
and every political subdivision of each and every country outside the United
States of America where this provision is intended to be effective. Northern
Trust agrees that damages are an inadequate remedy for any breach of this
provision and that Bottomline shall, whether or not it is pursuing any potential
remedies at law, be entitled to equitable relief in the form of preliminary and
permanent injunctions without bond or other security upon any actual or
threatened breach of this non-competition provision.


8.  INDEMNIFICATION

8.1.  By Northern Trust.  Subject to Section 8.3 below, Northern Trust hereby
      -----------------
agrees to indemnify, defend and hold Bottomline, its Affiliates, officers,
directors, employees and agents (the "Bottomline Indemnified Parties") harmless
                                      ------------------------------
against all claims, damages, losses, liabilities, costs and expenses (including,
without limitation, settlement costs and any legal, accounting or other expenses
for investigating or defending any actions or threatened actions) ("Damages")
reasonably incurred by the Bottomline Indemnified Parties arising in connection
with (a) any material breach by Northern Trust of any obligation, representation
or warranty in this Agreement; (b) any breach by Northern Trust prior to the
date hereof of any obligation to any third party under a Software Contract;
(c) the infringement by the Software (or any other software or technology
developed by or for or owned by Northern Trust as of the Effective Date and
provided to Bottomline in accordance with this Agreement) of any Intellectual
Property rights of any third party based on patents issued or copyrights,
trademarks or trade secrets in existence as of the Effective Date, unless the
claim of infringement is related to any Development Work or is related to any
other modification made to the Intellectual Property after the Effective Date
(other than the Funded Development Work, which indemnity is addressed in Section
3.2 above) in which case no indemnity by Northern Trust shall be required with
respect to such claim.

                                       16
<PAGE>

8.2.  By Bottomline.  Subject to Section 8.3 below, Bottomline hereby agrees to
      -------------
indemnify, defend and hold Northern Trust, its Affiliates, officers, directors,
employees and agents (the "Northern Trust Indemnified Parties") harmless against
                           ----------------------------------
all Damages reasonably incurred by the Northern Trust Indemnified Parties
arising in connection with (a) any material breach by Bottomline of any
obligation, representation or warranty in this Agreement or any breach by
Bottomline after the Effective Date of any obligation to any third party in
connection with the Intellectual Property; (b) the infringement by any of the
Development Work, or any other software or technology developed by or for or
owned by Bottomline and used in conjunction with the Software or the Development
Work (other than the Funded Development Work, which indemnity is addressed in
Section 3.2 above), of any Intellectual Property rights of any third party.

8.3.  Indemnity Limit.  Each party's duty of indemnification described above
      ---------------
shall be subject to: (i) a maximum aggregate amount of three million dollars
($3,000,000.00); and (ii) a one-time, one hundred thousand dollar ($100,000.00)
deductible. Accordingly, neither party shall have an obligation to pay the first
$100,000.00 of aggregate costs otherwise covered by Section 8.1 or Section 8.2
above (as the case may be.) If and when the aggregate indemnified costs reach
$100,000.00 at any time, the party providing the indemnity (the "Indemnifying
Party") shall pay all additional indemnified costs when incurred up to an
aggregate of $3,000,000.00.

8.4.  Defense.  If notified in writing of any action brought against an
      -------
Indemnified Party based on a claim for which indemnification may be sought
pursuant to Section 8.1 or 8.2 and Section 8.3, the Indemnifying Party shall
defend such action at its expense and pay all Damages awarded in such action or
settlement which are attributable to such claim.  The Indemnifying Party shall
have sole control of the defense of any such action and all negotiations for its
settlement or compromise. The Indemnified Party shall reasonably cooperate with
the indemnifying Party in the defense of such claim.  The Indemnified Party may
be represented, at the Indemnified Party's expense, by counsel of its selection.

8.5   Offset.  In the event that any amounts are due and owing from one Party to
      ------
the other Party hereunder, such Party shall have the right to deduct such
overdue amounts from any payments due to the other Party hereunder; provided,
however, that the deducting Party's obligation to pay any remaining amounts due
to the other Party after such deductions are taken shall continue.

9.  TERMINATION

     In the event of a material breach of any of the provisions hereof by either
Party, the non-breaching Party may seek to recover monetary damages against the
breaching Party and/or may seek  injunctive or other equitable relief in
accordance with Section 11.2 below.  The non-breaching Party shall not have the
right to terminate this Agreement.

10.  CONFIDENTIALITY AND PUBLICITY

10.1.  Confidentiality Obligations.  Each Party has a proprietary interest in
       ---------------------------
any information which it (the "Disclosing Party") provides to the other Party
(the "Receiving Party") in

                                       17
<PAGE>

connection with this Agreement, whether in written, oral or visual form, which
is (i) a trade secret, confidential or proprietary information, or not otherwise
publicly known (hereinafter referred to as "Proprietary Information"). The
Receiving Party shall disclose the Proprietary Information of the Disclosing
Party only to those of its agents and employees to whom such information is
necessary in order properly to carry out their duties or exercise the Receiving
Party's rights under this Agreement. All disclosures by the Receiving Party to
its agents and employees shall be held in strict confidence by such agents and
employees. The Receiving Party, its agents and employees shall not use the
Proprietary Information of the Disclosing Party for any purpose other than in
connection with the exercise of the Receiving Party's rights under this
Agreement. This Section 10.1 shall also apply to any consultants or
subcontractors that the Receiving Party may engage in connection with its
obligations under this Agreement. Both Parties acknowledge and agree that they
have a mutual and reciprocal obligation of confidentiality and non-disclosure
under this Section 10.1 with regard to Proprietary Information related
specifically to the Intellectual Property

10.2.  Exceptions to Confidentiality Obligations.  Notwithstanding anything
       -----------------------------------------
contained in this Agreement to the contrary, the Receiving Party shall not be
liable for a disclosure of the Proprietary Information of the Disclosing Party,
if the information so disclosed: (i) was in the

public domain at the time of disclosure without breach of this Agreement; or
(ii) was known to or contained in the records of the Receiving Party from a
source other than the Disclosing Party at the time of disclosure by the
Disclosing Party to the Receiving Party; or (iii) was independently developed by
the Receiving Party; or (iv) becomes known to the Receiving Party from a source
other than the Disclosing Party without such source breaching any
confidentiality obligations to the Disclosing Party; or (v) was disclosed
pursuant to court order or as otherwise compelled by law, after giving the
Disclosing Party written notice of such required disclosure and after assisting
the Disclosing Party in its reasonable efforts to prevent or limit such
disclosure; or (vi) was conveyed to the Receiving Party as part of the
Intellectual Property purchased by the receiving Party pursuant to this
Agreement.

10.3.  Press Releases.  The Parties shall agree jointly on the issuance of any
       --------------
press releases relating to:  (a) the sale of the Intellectual Property and their
joint efforts contemplated by this Agreement; and, from time to time, as they
consider appropriate (b) the Pilot Programs, project milestones and significant
new customer sign-ons relating to the Intellectual Property; provided, however,
that nothing in Section 10.3(b) shall limit:  (i) Bottomline's ability, in its
own name, to promote and advertise the Intellectual Property; or (ii) either
Party from making any announcements, releases, disclosures or filings required
by law.

11.  GENERAL

11.1.  Assignment and Corporate Reorganization.  Neither party shall assign any
       ---------------------------------------
of its rights or obligations under this Agreement without the prior written
consent of the other party, except that Bottomline may assign this Agreement to
an Affiliate or to a third party in connection with the sale or other
disposition of all or substantially all of Bottomline's assets or business
related to the subject matter of this Agreement, so long as such assignee
acknowledges in writing to Northern Trust that it is bound by this Agreement.
This Agreement shall inure to the benefit of and be binding upon any permitted
successor or assign of the parties.

                                       18
<PAGE>

11.2.  Applicable Law and Jurisdiction.  This Agreement shall be governed by and
       -------------------------------
construed in accordance with the internal laws of the State of New York, without
reference to conflict of laws provisions thereof.  Disputes relating to the
interpretation, execution or enforcement of this Agreement or arising from the
dealings between Northern Trust and Bottomline shall be dealt with under the
exclusive jurisdiction and venue of the courts of the State of New York, or the
U.S. Federal Court for the Southern District of New York, and both parties
irrevocably submit for all purposes to the jurisdiction of each such court.
Notwithstanding anything contained in this Section 11.2 to the contrary, both
parties shall have the right to institute judicial proceedings against the other
party or anyone acting by, through or under such party, in any court of
competent jurisdiction in order to enforce rights hereunder through reformation
of contract, specific performance, injunction or similar equitable relief.

11.3.  Entire Agreement.  This Agreement constitutes the entire agreement
       ----------------
between Northern Trust and Bottomline with respect to the subject matter hereof
and supersedes any prior agreements, understandings related to the subject
matter hereof, and shall not be amended, altered or changed except by a written
agreement signed by both of the Parties. The exhibits attached hereto are hereby
incorporated as integral parts of this Agreement.

11.4.  No Waiver.  No delay or omission on the part of either Party in requiring
       ---------
performance by the other Party or in exercising any right hereunder shall
operate as a waiver of any provision hereof or of any right or rights hereunder;
and the waiver, omission or delay in requiring performance or exercising any
right hereunder on any one occasion shall not be construed as a bar to or waiver
of such performance or right, or of any right or remedy under this Agreement, on
any future occasion.

11.5.  Rights and Remedies.  All rights and remedies of either Party hereunder
       -------------------
shall be cumulative and may be exercised singularly or concurrently.

11.6.  Notices.  For purposes of this Agreement, and for all notices and
       -------
correspondence hereunder, the addresses of the parties are as follows:

       If to Bottomline::                     with a copy to:

       Bottomline Technologies (de), Inc.     Hale and Dorr LLP
       155 Fleet St.                          60 State St.
       Portsmouth, NH  03801                  Boston, MA  02109
       Fax: (603) 436-0300                    Fax: (617) 526-5000
       E-mail: [email protected]         E-mail:  [email protected]
       Attn: Robert  Eberle                   Attn: John A. Burgess, Esq.

       If to Northern Trust:                  with a copy to:

       Northern Trust Company                 Gardner, Carton & Douglas
       50 South LaSalle Street                321 North Clark Street, #3400
       Chicago, IL  60675                     Chicago, IL  60610
       Fax: (312)                             Fax:  (312) 644-3381
       E-mail: [email protected]                  E-Mail:  [email protected]
       Attn:    James Kaplan, Esq.            Attn:  Priscilla A. Walter, Esq.

                                       19
<PAGE>

     No change of address shall be binding upon the other Party until written
notice thereof is received by such Party at the address shown herein.  All
notices shall be in English and shall be effective (i) when delivered personally
to the Party for whom intended; (ii) three (3) days after deposit of the same
into U.S. mail (certified or registered mail, return receipt requested); (iii)
on the next business day following deposit with an established overnight courier
service, all fees prepaid; (iv) at the time shown on the report automatically
generated by the sender's facsimile machine as having been received by the
addressee's facsimile machine, after sending by facsimile; and (v) upon sending
by electronic mail, in each case to the individual address(es), facsimile
number(s), or electronic mail address(es) designated by the other as set forth
above, or such different individual(s), address(es), facsimile number(s) or
electronic mail address(es) as either party may give the other notice of
hereunder; provided, however, that any notice sent by facsimile or electronic
mail shall also within 24 hours be sent by one of the other methods described
above.

11.7.  Section Headings.  Section headings are for descriptive purposes only and
       ----------------
shall not control or alter the meaning of this Agreement.

11.8.  Severability.  If any provision of this Agreement shall for any reason be
       ------------
held illegal or unenforceable, such provision shall be deemed separable from the
remaining provisions of this Agreement and shall in no way affect or impair the
validity or enforceability of the remaining provisions of this Agreement.

11.9.  Counterparts.  This Agreement may be executed in one or more
       ------------
counterparts, each of which shall be deemed an original but all of which
together shall constitute one and the same instrument.

11.10   Taxes and Other Charges.  The parties believe that no sales, use,
        -----------------------
transfer, or similar taxes or charges should be imposed or collected upon the
sale or transfer of any of the Intellectual Property or other transactions under
this Agreement.  Notwithstanding the foregoing, any and all taxes and other
charges, including but not limited to any sales, use and transfer taxes, and all
governmental charges, if any, upon the sale or transfer of any of the
Intellectual Property or other transactions under this Agreement, shall be
imposed upon and paid by either Northern Trust or Bottomline, as the case may
be, based on whether the applicable provisions of law intend to impose the
burden of such taxes on the buyer (Bottomline) or the seller (Northern Trust).

                                       20
<PAGE>

     IN WITNESS WHEREOF, this Agreement has been duly executed by the parties
hereto as of the Effective Date in Portsmouth, New Hampshire.

BOTTOMLINE TECHNOLOGIES (DE), INC.



By: /s/ D.M. McGurl
    ---------------------------
Name:  D.M. McGurl
Title: CEO


NORTHERN TRUST.



By: /s/ Merlon J. Schuneman
    ---------------------------
Name:  Merlon J. Schuneman
Title: Senior Vice President

                                       21
<PAGE>

     EXHIBIT A-1    Description of Software
     EXHIBIT A-2    Excluded Third Party Technologies
     EXHIBIT B      Software Agreements; List of Current Licensees
     EXHIBIT C      Northern Trust's Hosting Responsibilities
     EXHIBIT D      Commission Schedule

                                       22
<PAGE>

Exhibit A-1

NetTransact uses HTML interfaces which impose minimal system requirements on
users. Users require internet connectivity and a version 4.0 browser or better.
Microsoft Internet Explorer or Netscape Communicator both work well. The
application is SSL enabled and secured via password challenge.

NetTransact provides a payment model in which invoices can be reviewed, adjusted
and approved by the payor. Once approved, a payor initiates a payment to
establish a settlement date, payment method, and the account to be drawn from.
Initiated payments must then be authorized by the payor before the payment is
released from NetTransact. A "pending payment" function allows payors to view
all authorized payments in the payment queue and to cancel payments. Extensive
reporting capabilities are also available to payors.

Billers are able to access their invoices online and reporting capabilities are
also available.

NetTransact automatically schedules payments to be sent in time to clear by
their settlement date in consideration of the payment method chosen. For
example, an ACH payment will be scheduled to be released from NetTransact one
business day in advance of the settlement date, since ACH payments have a 24
hour lag time.

An administrative interface allows billers and payors to be added to the system.
Logins can be established for organizations added to NetTransact and privileges
to access system functions can be assigned to users. Separate privileges govern
access to review invoice, adjust invoice, approve invoice, initiate payment,
authorize payment pending payment and to restrict access to the various reports
generated by NetTransact.

Incoming invoices are received by biller sponsor via an EDI transmission in an
810 format. These invoices are mapped to an ASCII fixed record format. These
ASCII files are FTP's to NetTransact at regular intervals over a dedicated 56kb
line. Since the FTP connection is point-to-point the transmission is secure. A
load process is scheduled within NetTransact to occur when the files are
uploaded. The load process loads the incoming invoices into a Sybase database
which drives NetTransact. Email notification and error logging occurs if
exceptions are encountered in the load process.

Payments are created at regular intervals by NetTransact. NetTransact outputs
payment records into an ASCII fixed record format and transmits these payment
records to TNT. TNT maps these flat files to an 820 format using Sterling's
Connexion product. These 820s are sent to the Federal Reserve as well as to the
biller by TNT. If exceptions occur at the Federal Reserve, a Return Item is
received by TNT from the Federal Reserve. These return items are in National
Automated Clearing House Association (NACHA) Returned Item format, and are
transmitted to NetTransact. When NetTransact receives a Return Item, the return
item code is stored with the payment record, and all invoices belonging payments
returned are rolled back to "approved" meaning that they must be re-initiated
for payment to occur.

Each business day, Proof of Origination files are transmitted from the biller's
bank to NetTransact to acknowledge all payments received by the biller's bank
from NetTransact the previous business day. These files are in NACHA Proof of
Origination format. NetTransact generates email notification and error logging
occurs when a Proof of Origination is not received for a payment sent the
previous business day.

                                       23
<PAGE>

Exhibit A-2

Items excluded from the contract are:

 .  Server(s)

 .  License arrangement associated w/ Netscape Application Server

 .  License arrangement associated w/ Sybase

 .  License arrangements associated w/ JAVA

 .  Documentation created and implemented for SEI's Expert Advisor Inquiry
   Tracking System and call routing systems.

                                       24
<PAGE>

                                   EXHIBIT B
                                   ---------

                SOFTWARE AGREEMENTS; LIST OF CURRENT LICENSEES

                                     NONE
                                     ----

                                       25
<PAGE>

Exhibit C

Northern Trust Responsibilities During the Pilot

During the pilot, Northern Trust agrees to provide support for the following
activities:

EDI Implementations:  EDI support will be provided for three billers. EDI
support is defined as data analysis, mapping and data communication / file
transfer responsibilities needed to send data to and receive data from
NetTransact. The EDI formats supported include the ANSI 810 Invoice and the ANSI
820 Payment Order and Remittance Advice.

User Acceptance Testing:  Northern Trust will perform user acceptance testing
for the software application.

Operational Batch Tests:  Northern Trust will perform a number of operational
tests to evaluate that the batch processes required to transfer funds using the
Automated Clearing House (ACH) are functioning properly. The operational trial
will also test the ability of each biller to send and receive data from
NetTransact.

User Implementations:  Northern Trust will implement up to three billers and no
more than 30 payors for the pilot. Implementation responsibilities include
building the biller and payor profiles on the NetTransact system, establishing
the necessary bank accounts for each biller and implementing the ACH Services to
perform funds transfer.

Y2K Testing:  Northern Trust will perform Y2K testing for NetTransact.

                                       26
<PAGE>

                                   EXHIBIT D
                                   ---------

                              COMMISSION SCHEDULE


     For licensees and recipients of services introduced to Bottomline under
Sections 4.7 or 4.8 above, Bottomline shall receive the license and transactions
fees charged to such third parties (the "Commissionable Fees") (excluding fees
which Northern Trust may charge in addition to Bottomline's scheduled fees), and
Bottomline shall pay Northern Trust a commission on such Commissionable Fees
received by Bottomline in accordance with this Exhibit.

     Northern Trust shall receive a 4% commission on all Commissionable Fees
related to licensing of the Software and a 2% commission of all Commissionable
Fees related to services rendered with respect to use of the Software. Such
commissions shall be paid during the one-year period running from the date that
each such third party first licenses the Software from Bottomline or first
retains Bottomline to perform such services; provided, however, that no
commissions shall be due hereunder with respect to those third parties to which
Bottomline has previously been marketing.

                                       27

<PAGE>

                                                                      EXHIBIT 23

                        CONSENT OF INDEPENDENT AUDITORS

   We consent to the incorporation by reference in the Registration Statements
(Form S-8 Nos. 333-78471, 333-78467, 333-78469 and 333-78473) pertaining to the
1998 Employee Stock Purchase Plan, the Amended and Restated 1997 Stock
Incentive Plan, the Amended and Restated 1989 Stock Option Plan and the 1998
Director Stock Option Plan of Bottomline Technologies (de), Inc. of our report
dated August 2, 1999, with respect to the financial statements and schedule of
Bottomline Technologies (de), Inc. included in the Annual Report (Form 10-K)
for the year ended June 30, 1999.

                                          /s/ Ernst & Young LLP

Boston, Massachusetts
September 24, 1999

<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE JUNE 30,
1999 BALANCE SHEET AND STATEMENT OF OPERATIONS FOR THE TWELVE-MONTH PERIOD ENDED
JUNE 30, 1999, AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL
STATEMENTS AND THE FOOTNOTE THERETO.
</LEGEND>
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                          JUN-30-1999
<PERIOD-START>                             JUL-01-1998
<PERIOD-END>                               JUN-30-1999
<CASH>                                          39,699
<SECURITIES>                                         0
<RECEIVABLES>                                   11,631
<ALLOWANCES>                                   (1,073)
<INVENTORY>                                        322
<CURRENT-ASSETS>                                52,688
<PP&E>                                           5,096
<DEPRECIATION>                                   2,704
<TOTAL-ASSETS>                                  55,146
<CURRENT-LIABILITIES>                            8,978
<BONDS>                                              0
                                0
                                          0
<COMMON>                                            10
<OTHER-SE>                                      45,904
<TOTAL-LIABILITY-AND-EQUITY>                    55,146
<SALES>                                              0
<TOTAL-REVENUES>                                39,303
<CGS>                                           13,583
<TOTAL-COSTS>                                   19,696
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                                  6,751
<INCOME-TAX>                                     2,700
<INCOME-CONTINUING>                              4,051
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                     4,051
<EPS-BASIC>                                      .50
<EPS-DILUTED>                                      .43


</TABLE>


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