VASTERA INC
S-1/A, EX-10.18, 2000-09-01
COMPUTER INTEGRATED SYSTEMS DESIGN
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                                                                   Exhibit 10.18

                                                                 EXECUTABLE COPY

                    SALARIED EMPLOYEE SECONDMENT AGREEMENT*

              This Secondment Agreement (the "Agreement") is made effective on
July 14, 2000 (the "Effective Date"), between Vastera Solutions Services
Corporation, a Delaware corporation with offices at 45025 Aviation Drive, Suite
200, Dulles, Virginia 20166 ("Vastera"), and Ford Motor Company, a Delaware
corporation, with offices at The American Road, Dearborn, Michigan 48121
("Ford"). Vastera and Ford referred to herein individually as a "Party" and
collectively as the "Parties".

                                    RECITALS

       A.     Vastera is engaged in the business of providing solutions for
global trade management to clients ("Business");

       B.     Pursuant to the terms of a Stock Transfer Agreement among Ford,
Vastera and Vastera, Inc. dated as of July 14, 2000, Vastera acquired
substantially all of the assets related to the operation of Ford's customs
operations;

       C.     Vastera plans to offer, or cause its Affiliates to offer, about
120 of the 135 employees who are engaged in providing custom services to Ford or
its Affiliates ("Ford Customs Employees") employment with Vastera or its
Affiliates over phased periods in order to assist Vastera in conducting the
Business. Ford Customs Employees who decline Vastera's offer of employment will
remain Ford Customs Employees but will be seconded to Vastera for a limited
term, and then be transitioned back to Ford.

       D.     This Agreement sets forth the terms and conditions for seconding
the U.S. based Ford Customs Employees ("U.S. Ford Customs Employees").

              NOW, THEREFORE, in consideration of the premises and mutual
promises herein made, and for other good and valuable consideration, the receipt
and sufficiency of which are hereby acknowledged, the Parties agree as follows:

       1.     TERM. The term of this Agreement shall commence on the Effective
Date and shall terminate on December 31, 2002. ("Term"). During the Term, this
Agreement may be terminated only upon mutual agreement between the Parties or by
a material breach by either Party after reasonable notice and an opportunity to
cure the breach.

       2.     ASSIGNMENT OF U.S. FORD CUSTOMS EMPLOYEES.

--------
* Portions of this document have been omitted, with the precise position of
these omissions marked with an asterisk, pursuant to a request for confidential
treatment and such omitted portions have been filed separately with the U.S.
Securities and Exchange Commission.

CONFIDENTIAL


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                                      2


       2.1    EMPLOYEE CENSUS. Attachment A attached hereto sets forth a list of
       the U.S. Ford Customs Employees to be seconded to Vastera as of the
       Effective Date, together with their base salary rate, any other targeted
       or mandatory cash compensation, including without limitation, bonus
       levels (based on 2000 target bonus range), job classification, FCG status
       (as defined below) and scheduled rotation date and social security number
       where applicable ("Seconded Employees"). The period during which Seconded
       Employees are seconded to Vastera is referred to as the "Assigned
       Period". During the Assigned Period, Ford shall make available to Vastera
       the services of the Seconded Employees, on a full-time or part-time
       basis.

       2.2    VASTERA EMPLOYMENT. Seconded Employees may resign employment with
       Ford according to Ford's policies. In the event of such resignation, Ford
       will cooperate with Vastera in searching for and identifying appropriate
       candidates for Vastera to hire to fill such positions. Vastera shall have
       the right to hire any Seconded Employee and Ford shall not interfere with
       Vastera's attempt to hire any Seconded Employee. If a Seconded Employee
       desires to accept Vastera's offer of employment, Ford shall terminate
       such employee on a date mutually agreed by the Parties. In such event,
       the Seconded Employee shall be removed from Attachment A on Vastera's
       hire date.

       2.3    REPATRIATION TO FORD. Except as provided below or in Section 4.2,
       prior to *, no Seconded Employee shall be repatriated to Ford. In the
       event that there is an advancement, promotional or other career
       development opportunity available for a Seconded Employee, and upon
       mutual agreement between the Parties, a Seconded Employee may be released
       from this Agreement and repatriated to Ford on a mutually agreeable date,
       and Attachment A shall be modified accordingly. Notwithstanding anything
       herein to the contrary, any Seconded Employee who is in the Ford College
       Graduate Program ("FCG") as of the Effective Date shall be repatriated to
       Ford on the scheduled rotation date and Attachment A shall be modified
       accordingly. Nothing herein contained shall preclude Vastera from making
       an offer of employment to a FCG. On or after *, if Ford wishes to remove
       a Seconded Employee from Attachment A for placement at Ford, Ford shall
       give Vastera prior written notice of its request for such removal
       whereupon Ford and Vastera shall meet in good faith to determine the
       timing of such removal after consideration of each Party's mutual needs,
       such as Vastera's ability to replace the Seconded Employee and the timing
       of Ford's placement opportunities. Once a date is mutually agreed, the
       Seconded Employee shall be removed from Attachment A on the date the
       Seconded Employee is repatriated to Ford.

----------
* This portion of the document has been omitted pursuant to a request for
confidential treatment and such portion has been filed separately with the U.S.
Securities and Exchange Commission.

CONFIDENTIAL

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       3.     LIAISONS. Each of Ford and Vastera shall appoint a liaison for
purposes of administering the terms of this Agreement. The names of the liaisons
shall be attached hereto as Attachment B. Either Party may change its liaison by
giving notice thereof to the other Party, and substituting a new Attachment B.
The Liaisons, by way of example but not limited to the following, will
coordinate benefit questions, leave requests, disciplinary issues, performance
concerns and personnel matters.

       4.     EMPLOYER MATTERS.

       4.1    EMPLOYER DEFINITION. Ford shall be the employer of the Seconded
       Employees for all purposes and Vastera shall not be considered the
       employer for any purpose. Ford will instruct Seconded Employees to
       conform to Vastera policies while at Vastera facilities regarding safety
       and health, personal and professional conduct (including the wearing of
       an identification badge or personal protective equipment and adhering to
       plan regulations and general safety practices or procedures) generally
       applicable to such facilities, which rules and regulations Vastera will
       provide upon request, and otherwise conduct themselves in a businesslike
       manner. Seconded Employees also shall be subject at all times to Ford's
       policies and procedures. During the Assigned Period, Ford shall retain
       responsibility for all payments and benefits due to the Seconded
       Employees in connection with their work relating to the Business and
       pro-rated for part-time seconded employment, including but not limited to

       (i)    the payment of Seconded Employees' base salary or other components
       of pay (less any applicable withholding or other taxes or any amounts
       deducted from such wages pursuant to normal payroll practices of Ford);

       (ii)   the provision of all other employee benefits generally provided by
       Ford to other non-represented Seconded Employees; (iii) payment of all
       federal, state, or local taxes withheld or otherwise required to be paid
       with respect thereto, and (iv) the liability for statutory benefits,
       including workers' compensation.

       4.2    EMPLOYER RIGHTS. Ford shall have the right to terminate any of the
       Seconded Employees. Ford shall have the right to change the salary and
       job classification of the Seconded Employees upon reasonable notice to
       Vastera. Although Ford shall remain responsible for performance
       management and personnel development, Vastera and its management shall
       have the right to assign to, and structure work for, Seconded Employees.
       *. This procedure shall be accelerated or modified because of an
       emergency situation or if the circumstances otherwise warrant. Ford shall
       request Vastera to provide

----------
* This portion of the document has been omitted pursuant to a request for
confidential treatment and such portion has been filed separately with the U.S.
Securities and Exchange Commission.

CONFIDENTIAL


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       information or documents with respect to the Seconded Employees job
       performance and other matters, and Vastera shall cooperate with Ford in
       providing such information or documents.

       4.3    EMPLOYER REPRESENTATIONS. Ford represents and warrants that for
       the Assigned Period, (i) the Seconded Employees shall be paid by Ford on
       a salaried basis and be exempt from the wage and hour requirements of the
       Fair Labor Standards Act ("FLSA") and any other similar or comparable
       statute, law, ordinance, rule or regulation, whether federal, state or
       local, (ii) shall not be subject to any collective bargaining agreement,
       and (iii) shall be subject to Ford's annual Compensation Planning process
       as set forth in Ford's policies and procedures.

       4.4    ACKNOWLEDGMENT, NON-DISCLOSURE AND CONFIDENTIALITY AGREEMENT.
       Seconded Employees shall be required to execute the Acknowledgment,
       Non-Disclosure and Confidentiality Agreement attached hereto as
       Attachment C. The Non-Disclosure and Confidentiality Agreement shall
       contain the same terms as are contained in the agreement that employees
       of Vastera are required to sign. In the event a U.S. Ford Customs
       Employee refuses to sign the Acknowledgment, Non-Disclosure and
       Confidentiality Agreement, the Parties shall discuss whether the U.S.
       Ford Customs Employee shall be seconded or continue to be seconded under
       the terms of this Agreement.

       5.     PAYROLL AND RELATED SERVICES. During the Assigned Period, Ford
shall provide payroll processing services for its Seconded Employees including,
but not limited to, the following: bi-weekly or monthly payroll, quarterly and
annual payroll tax deductions and filings, including deductions and payments for
income and Social Security tax requirements under local, state and federal laws;
personnel record maintenance, insurance withholdings; employee verification;
retirement plan processing and annual W-2 forms. Upon reasonable request or as
needed, Ford will provide assurances that all proper payments and reporting
requirements have been made.

       6.     EMPLOYEE BENEFIT PLANS.

       6.1    IDENTIFICATION OF PLANS. During the Assigned Period, Ford shall
       cover the Seconded Employees under the same employee benefit and fringe
       benefit plans and arrangements generally offered to other salaried
       employees of Ford at the same time, and the Seconded Employees shall
       continue to accrue benefits under such plans. Seconded Employees shall be
       ineligible to participate in any employee benefit plan or fringe benefit
       program sponsored by Vastera. Requests for leave, reasonable
       accommodation and other benefits provided by Ford policies or by federal,
       state or local law will be coordinated through the Ford Liaison. Ford
       reserves the right to modify, terminate or suspend any plan applicable to
       any of the Seconded Employees.

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       6.2    ADMINISTRATION OF PLANS. During the Assigned Period, Ford shall
       maintain, administer and manage all employee benefit and fringe benefit
       plans and arrangements offered to the Seconded Employees.

       7.     REIMBURSEMENT. Ford shall be reimbursed monthly for the direct
wage and benefit costs for the Seconded Employees. For purposes of this Section
7, reimbursements for "direct wage and benefit costs" shall include:

              (i)    The base monthly salary, and any other type of cash
                     compensation paid by Ford to the Seconded Employees for
                     work performed during the Assigned Period, such as
                     overtime, bonuses, moving allowance, and any other cash
                     compensation not included in the Standard Monthly Group
                     Fringe cost (defined below), provided, however, that
                     reimbursement for the base monthly salary of a Seconded
                     Employee shall be limited to no more * increase over the
                     previous year's base monthly salary;

              (ii)   A per-employee Standard Monthly Group Fringe cost equal to
                     * of each Seconded Employee's base monthly salary wage;

              (iii)  A per-employee Standard Monthly General Overhead Expense
                     equal to * of each Seconded Employee's base monthly salary
                     but only with respect to a Seconded Employee who continues
                     to occupy Ford's owned or leased facilities from the
                     Effective Date until March 31, 2001;

              (iv)   Expenses incurred by Ford with respect to each Seconded
                     Employee which is not included in (i) through (iii) above
                     that arise as a result of the Seconded Employee's work for
                     Vastera, such as reserves for any workers' compensation
                     claims arising out of a work accident while the Seconded
                     Employee was performing work for Vastera during the
                     Assigned Period;

              (v)    Reasonable and necessary travel and business related
                     expenses incurred by Ford in furtherance of Vastera
                     business and paid or reimbursed to a Seconded Employee by
                     Ford as authorized by Ford's standard travel and business
                     expense reimbursement policy; and

              (vi)   All assessments, premiums or other taxes incurred and paid
                     by Ford with respect to the Seconded Employees.

       8.     PAYMENT. Within fifteen (15) days after the end of each
calendar month during the Assigned Period, Ford shall render an invoice to
Vastera in such form and containing such detail as Vastera shall reasonably
require, for direct wage and benefit costs which Ford has incurred with
respect to the Seconded Employees and which were not previously invoiced.
This amount shall be payable to Ford by the fifteenth day of the following
month. Vastera shall have a right to audit the

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* This portion of the document has been omitted pursuant to a request for
confidential treatment and such portion has been filed separately with the U.S.
Securities and Exchange Commission.

CONFIDENTIAL


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invoices and related records of Ford upon reasonable notice during normal
business hours, at a place mutually agreed by the Parties.

       9.     WORKERS' COMPENSATION AND UNEMPLOYMENT INSURANCE. Ford shall
continue to provide Workers' Compensation and Unemployment Compensation coverage
for all of the Seconded Employees at all times during the term of this
Agreement.

       10.    WORK ENVIRONMENT.

       10.1   COMPLIANCE WITH ALL HEALTH AND SAFETY LAWS. The Parties shall
       comply with all applicable, national, federal, state and local health and
       safety laws, regulations, ordinances, directives, and rules for Seconded
       Employees working on their respective premises.

       10.2   COMPLIANCE WITH EMPLOYMENT LAWS. The Parties shall comply with all
       applicable national, federal, state and local employment laws, including,
       but not limited to, wage and hour, overtime, discrimination laws, and/or
       local ordinances.

       11.    STAFFING OF VASTERA FOREIGN AFFILIATES. In the event Vastera or an
Affiliate forms another Affiliate for the purpose of conducting the Business in
a country other than the United States ("Vastera Foreign Affiliate"), if
requested by Vastera, Ford agrees to use its commercially reasonable efforts to
cause any of its Affiliates that do business in the same country or region
("Ford Foreign Affiliates"), or where appropriate under national law, will
recommend to the Ford Foreign Affiliate, to enter into a secondment arrangement
with the Vastera Foreign Affiliate with respect to certain employees of the Ford
Foreign Affiliate who refuse offers of Vastera employment, on terms and
conditions substantially similar to the terms expressed in this Secondment
Agreement, modified only to reflect variances in local law. For purposes of
Section 7, REIMBURSEMENT, the per-employee Standard Monthly Group fringe cost
shall be determined with reference to Ford's Standard Group Monthly Fringe cost
with respect to such country, where applicable, or a comparable statement of
labor costs and expressed as a percentage of base monthly salary. For purposes
of this Agreement, "Affiliate" means any individual, partnership, corporation,
limited liability company, trust, or other entity directly or indirectly,
through one or more intermediaries, controlling, controlled by or, under common
control with a Party.

       12.    INTELLECTUAL PROPERTY ASSIGNMENT

       12.1   ASSIGNMENT. Seconded Employees are employees of Ford. As a result,
       all intellectual property rights in inventions, that are conceived or
       first reduced to practice, and in original works of authorship created by
       each of them, during the period of their employment with Ford and that
       relate to Ford's business, are the property of Ford under the terms of
       their employment agreements and by law. Under this Agreement, Ford agrees
       to assign to Vastera all of Ford's intellectual

CONFIDENTIAL


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       property rights in any inventions conceived or first reduced to practice
       and in original works of authorship created by any of the Seconded
       Employees, during the period each is seconded and that relate to
       Vastera's business. Such assignment or rights shall not preempt,
       supersede or otherwise interfere with Ford practicing rights received
       under license from Vastera in accordance with other agreements between
       the Parties. Ford further agrees to execute all assignment and other
       transfer documents as may be necessary to cause the above assignment of
       intellectual property rights to be legally formalized. All such documents
       shall be prepared by Vastera at Vastera's expense, and provided to Ford
       with at least thirty (30) days notice.

       12.2   FORD'S IP WARRANTY. Ford warrants that it has the right to make
       the assignment to Vastera of intellectual property rights in the
       inventions and works of authorship created by Seconded Employees.

       12.3   WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY.

       (A)    EXCEPT TO THE EXTENT OF THE WARRANTY MADE ABOVE, FORD MAKES NO
       OTHER REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED. BY WAY OF
       EXAMPLE BUT NOT OF LIMITATION, FORD MAKES NO REPRESENTATIONS OR
       WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. FORD
       SHALL IN NO EVENT BE LIABLE TO VASTERA, ITS SUCCESSORS, OR A THIRD PARTY
       FOR ANY DAMAGES, WHETHER DIRECT OR INDIRECT, SPECIAL OR GENERAL,
       CONSEQUENTIAL OR INCIDENTAL, ARISING FROM ANY LOSS CLAIMED AS A RESULT OF
       VASTERA'S USE OF THE INTELLECTUAL PROPERTY RIGHTS ASSIGNED HEREUNDER .

       (B)    FORD MAKES NO WARRANTY OR REPRESENTATION THAT THE INTELLECTUAL
       PROPERTY RIGHTS ASSIGNED HEREUNDER CAN BE USED FOR ANY PARTICULAR
       FUNCTION OR THAT VASTERA HAS THE ABILITY TO USE THEM. FORD ASSUMES NO
       RESPONSIBILITY FOR THE SAFETY, QUALITY, DESIGN, SPECIFICATIONS,
       COMPLETENESS, ACCURACY OR OTHER CHARACTERISTICS OF THE PERFORMANCE,
       OUTPUT OR END PRODUCT RESULTING FROM THE USE OF THE INTELLECTUAL PROPERTY
       RIGHTS ASSIGNED HEREUNDER.

       (C)    EXCEPT TO THE EXTENT OF THE WARRANTY PROVIDED ABOVE, NOTHING
       CONTAINED HEREIN SHALL BE CONSTRUED AS CONFERRING BY IMPLICATION,
       ESTOPPEL OR OTHERWISE THE INDEMNIFICATION OF VASTERA BY FORD AGAINST ANY
       CLAIM OF INFRINGEMENT OF OTHER THIRD PARTY INTELLECTUAL PROPERTY RIGHTS,
       WHETHER OR NOT THE EXERCISE OF ANY RIGHT GRANTED HEREIN NECESSARILY
       EMPLOYS OR

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                                       8


       REQUIRES THE PRACTICE OF ANY SUCH EXISTING OR SUBSEQUENTLY CREATED THIRD
       PARTY INTELLECTUAL PROPERTY RIGHTS.

       13.    INDEMNITY.

       13.1   COMPANY INDEMNITY. Vastera shall indemnify Ford against and agrees
       to hold it harmless from any and all damage, loss, claim, liability and
       expense (including without limitation, reasonable attorneys' fees and
       expense in connection with any action, suit or proceeding brought against
       Ford) incurred or suffered by Ford arising out of (i) breach of any
       agreement made by Vastera hereunder with respect to the Seconded
       Employees or (ii) employment claims of the Seconded Employees or Vastera
       employees that arise during the Assigned Period based on conditions at
       Vastera over which Vastera has sole control or any actions of Vastera or
       Vastera employees acting under Vastera's authority, direction or control
       with respect to the Seconded Employees.

       13.2   EMPLOYER INDEMNITY. Ford shall indemnify Vastera against and
       agrees to hold it harmless from any and all damage, loss, claim,
       liability and expense (including without limitation, reasonable
       attorneys' fees and expenses in connection with any action, suit or
       proceeding brought against Vastera) incurred or suffered by Vastera
       arising out of (i) breach of any agreement made by Ford with respect to
       the Seconded Employees; (ii) employment, payroll or other claims of
       Seconded Employees based on any action or omission on the part of Ford or
       any employee of Ford, including any Seconded Employee, except where the
       Seconded Employee was under Vastera's authority, direction or control; or
       (iii) any claim by Seconded Employees (or their dependents or
       beneficiaries), to the Pension Benefit Guaranty Corporation ("PBGC"), the
       Department of Labor ("DOL"), or Internal Revenue Service ("IRS"), or
       comparable federal or national agencies in the United States, arising out
       of or in connection with the operation, administration, funding or
       termination of any of the employee benefit plans or programs applicable
       to the Seconded Employees that arise prior to, during or after the
       Assigned Period.

       13.3   INDEMNIFICATION PROCEDURES. With respect to a Party's indemnity
       obligations hereunder with respect to third-party claims, the following
       procedures shall apply:

              (a)    NOTICE. Promptly after receipt by any entity entitled to
                     indemnification hereunder of notice of the commencement or
                     threatened commencement of any civil, criminal,
                     administrative, or investigative action or proceeding
                     involving a claim in respect of which the indemnitee will
                     seek indemnification pursuant to the terms and conditions
                     herein, the indemnitee shall notify the indemnitor of such
                     claim in writing. No failure to so notify an indemnitor
                     shall relieve it of its obligations under this Agreement
                     except to the extent that it can demonstrate damages

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                     attributable to such failure. Within fifteen (15) days
                     following receipt of written notice from the indemnitee
                     relating to any claim, but no later than ten (10) days
                     before the date on which any response to a complaint or
                     summons is due, the indemnitor shall notify the indemnitee
                     in writing if the indemnitor acknowledges its
                     responsibilities and obligations with respect to such
                     indemnification and elects to assume control of the defense
                     and settlement of that claim (a "Notice of Election").

              (b)    PROCEDURE FOLLOWING NOTICE OF ELECTION. If the indemnitor
                     delivers a Notice of Election relating to any claim within
                     the required notice period, the indemnitor shall be
                     entitled to have sole control over the defense and all
                     negotiations for the compromise or settlement of such
                     claim; provided that (i) the indemnitee shall be entitled
                     to participate in the defense of such claim and to employ
                     counsel at its own expense to assist in the handling of
                     such claim, and (ii) the indemnitor shall obtain the prior
                     written approval of the indemnitee before entering into any
                     settlement of such claim or ceasing to defend against such
                     claim. The indemnitor shall not be required to indemnify
                     the indemnitee for any amount paid or payable by the
                     indemnitee in the settlement of any claim for which the
                     indemnitor has delivered a timely Notice of Election if
                     such amount was agreed to without the written consent of
                     the indemnitor.

              (c)    PROCEDURE WHERE NO NOTICE OF ELECTION IS DELIVERED. If the
                     indemnitor does not deliver a Notice of Election relating
                     to any claim within the required notice period, the
                     indemnitee shall have the right to defend the claim in such
                     manner as it may deem appropriate, at the cost and expense
                     of the indemnitor. The indemnitor shall promptly reimburse
                     the indemnitee for all such costs and expenses.

       14.    DISPUTE RESOLUTION. If a dispute arises between the Parties
relating to this Agreement, the following procedure shall be implemented except
that either Party may seek injunctive relief from a court where appropriate in
order to maintain the status quo while this procedure is being followed:

       14.1   INITIAL MEETING. The Parties shall hold a meeting promptly,
       attended by persons with decision-making authority regarding the dispute,
       to attempt in good faith to negotiate a resolution of the dispute;
       provided, however, that no such meeting shall be deemed to vitiate or
       reduce the obligations and liabilities of the Parties or be deemed a
       waiver by a Party hereto of any remedies to which such Party would
       otherwise be entitled hereunder.

       14.2   MEDIATION. If within thirty (30) days after such meeting the
       Parties have not succeeded in negotiating a resolution of the dispute,
       they agree to submit the dispute to mediation in accordance with the
       then-current Model Procedure for

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       Mediation of Business Disputes of the Center for Public Resources and to
       bear equally the costs of the mediation.

       14.3   APPOINTMENT OF MEDIATOR. The Parties will jointly appoint a
       mutually acceptable mediator, seeking assistance in such regard from the
       Center for Public Resources if they have been unable to agree upon such
       appointment within twenty (20) days from the conclusion of the
       negotiation period.

       14.4   ARBITRATION. The Parties agree to participate in good faith in the
       mediation and negotiations related thereto for a period of thirty (30)
       days . If the Parties are not successful in resolving the dispute through
       the mediation, then the Parties agree to submit the matter to binding
       arbitration or a private adjudicator.

       14.5   GENERAL PROCEDURE. Mediation or arbitration shall take place in
       Pittsburgh, Pennsylvania unless otherwise agreed by the Parties.
       Equitable remedies shall be available in any arbitration. Punitive or
       exemplary damages shall not be awarded. This Section is subject to the
       Federal Arbitration Act, 9 U.S.C.A. Section 1 ET SEQ.

       14.6   ARBITRATION PROCEDURE. In the event of arbitration, the Parties
       agree that the award of the arbitrator shall be (1) the sole and
       exclusive remedy between them regarding any claims, counterclaims, or
       issues presented to the arbitrator; (2) final and subject to no judicial
       review; and (3) made and shall promptly be payable in U.S. dollars free
       of any tax, deduction, or offset. The Parties further agree that any
       costs, fees, or taxes incident to enforcing the award shall, to the
       maximum extent permitted by law, be charged against the Party resisting
       such enforcement. The Parties hereto agree that judgment on the
       arbitration award may be entered and enforced in any court of competent
       jurisdiction. Each Party shall, except as otherwise provided herein, be
       responsible for its own costs, including legal fees, incurred in the
       course of any arbitration proceedings. The fees of the arbitrator shall
       be divided evenly between the Parties.

       15.    MISCELLANEOUS.

       15.1   FORCE MAJEURE. Either Party's delay or failure to perform (except
       for a Party's payment obligation) shall be excused for so long as, and to
       the extent that, it is prevented from performing any of its obligations
       under this Agreement, in whole or in part, as a result of delays caused
       by fire, flood, earthquake, elements of nature or acts of God, riots,
       civil disorders, rebellions or revolutions in any country, or any other
       cause beyond the reasonable control of such Party (a "Force Majeure
       Event"). The non-performing Party shall promptly notify the other Party
       of the circumstances causing its delay or failure to perform and of its
       plan and efforts to implement a workaround solution. For as long as such
       circumstances prevail, the Party whose performance is delayed or hindered
       shall continue to use reasonable efforts to minimize the length and
       effect of

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       delays and shall re-commence performance after the cessation of the Force
       Majeure Event.

       15.2   BINDING NATURE AND ASSIGNMENT. This Agreement shall be binding on
       the Parties hereto and their respective successors and assigns. Except as
       otherwise provided in this Agreement, neither Party shall assign this
       Agreement or delegate such Party's obligations hereunder without the
       prior written consent of the other, except that either Party may assign
       this Agreement without the consent of the other Party to an entity that
       acquires all, or substantially all, of the business of the assigning
       Party (provided that such entity is not a competitor of the other Party).

       15.3   ENTIRE AGREEMENT, AMENDMENT, WAIVER. This Agreement, including the
       Attachments referred to herein and attached hereto constitutes the entire
       agreement between the Parties with respect to the subject matter hereof
       and supersedes all prior agreements, whether written or oral, with
       respect to the subject matter contained in this Agreement. No amendment
       or modification or waiver of a breach of any term or condition of this
       Agreement shall be valid unless in a writing signed by each of the
       Parties. The failure of a Party to enforce, or the delay by either of
       them in enforcing, any of their respective rights under this Agreement
       will not be deemed a continuing waiver or a modification of any rights
       hereunder and a Party may, within the time provided by applicable law and
       consistent with the provisions of this Agreement, commence appropriate
       legal proceedings to enforce any or all of its rights.

       15.4   NOTICES. All notices, requests, demands, and determinations under
       this Agreement (other than routine operational communications), shall be
       in writing and shall be deemed duly given (i) when delivered by hand,
       (ii) one (1) day after being given to an express, overnight courier with
       a reliable system for tracking delivery, or (iii) six (6) calendar days
       after the day of mailing, when mailed by United States mail, registered
       or certified mail, return receipt requested, postage prepaid, and
       addressed as follows:

       In the case of Ford:        Ford Motor Company
                                   One American Road, 11th Floor
                                   Dearborn, Michigan 48126
                                   Attention:  Vice President, Material Planning
                                    and Logistics

       With copies to:             Ford Motor Company
                                   One American Road
                                   Dearborn, Michigan 48126
                                   Attention:  Assistant Tax Officer, Corporate
                                    Finance

                                   Ford Motor Company


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                                       12


                                   Office of the General Counsel
                                   One American Road, WHQ Suite 320
                                   Dearborn, Michigan 48126
                                   Attention:  Assistant General Counsel --
                                    Transactions

       In the case of Vastera:     Vastera Solutions Services Corporation
                                   45025 Aviation Drive
                                   Suite 200
                                   Dulles, Virginia 20190-5602
                                   Attention:  General Counsel

       With copies to:             Vastera, Inc.
                                   45025 Aviation Drive
                                   Dulles, Virginia 20190-5602
                                   Attention:  Vastera designated Liaison

       Any Party may from time to time change its address or designee for
       notification purposes by giving the other prior written notice of the new
       address or designee and the date upon which it will become effective.

       15.5   COUNTERPARTS. This Agreement may be executed in several
       counterparts, all of which taken together shall constitute one single
       agreement between the Parties hereto.

       15.6   SEVERABILITY. In the event that any provision of this Agreement
       conflicts with the law under which this Agreement is to be construed or
       if any such provision is held invalid by an arbitrator or a court with
       jurisdiction over the Parties, such provision shall be deemed to be
       restated to reflect as nearly as possible the original intentions of the
       Parties in accordance with applicable law. The remainder of this
       Agreement shall remain in full force and effect.

       15.7   CONSENTS AND APPROVAL. Except where expressly provided as being in
       the discretion of a Party, where agreement, approval, acceptance,
       consent, or similar action by either Party is required under this
       Agreement, such action shall not be unreasonably delayed or withheld.

       15.8   SURVIVAL. Any provision of this Agreement which contemplates
       performance or observance after any termination or expiration of this
       Agreement (in whole or in party) shall survive any termination or
       expiration of this Agreement and continue in full force and effect.

       15.9   THIRD PARTY BENEFICIARIES. This Agreement is entered into solely
       between, and may be enforced only by, Ford and Vastera. This Agreement
       shall not be deemed to create any rights in third parties, including
       employees, suppliers and

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       customers of a Party, or to create any obligations of a Party to any such
       third parties.

       15.10  CHOICE OF LAW. This Agreement and performance under it shall be
       governed by and construed in accordance with the laws of the State of
       Michigan without regard to its choice of law principles.

       15.11  NEGOTIATED TERMS. The Parties agree that the terms and conditions
       of this Agreement are the result of negotiations between the Parties and
       that this Agreement shall not be construed in favor of or against any
       Party by reason of the extent to which any Party or its professional
       advisors participated in the preparation of this Agreement.

       15.12  TITLES AND HEADINGS. Titles and headings of Sections of this
       Agreement are for convenience only and will not affect the construction
       of any provision of this Agreement.

       15.13  NO INDIVIDUAL AUTHORITY. Neither Party shall, without the express,
       prior written consent of the other Party, take any action for or on
       behalf of or in the name of the other Party, assume, undertake, or enter
       into any commitment, debt, duty or obligation binding upon the other
       Party, except for actions taken pursuant to agreements entered into
       between such Party or its Affiliates and any other Party.

       15.14  PARENT GUARANTY. In connection with this Agreement, Ford and
       Vastera, Inc. have executed a Parent Guaranty, attached hereto as
       Attachment D.

       16.    HSR ACT. Both Parties' obligations under this Agreement are
subject to the termination or expiration of any HSR Act waiting period
applicable to the Stock Transfer Agreement among Ford, Vastera and Vastera, Inc.
dated as of even date herewith. "HSR Act" is defined as the Hart-Scott-Rodino
Antitrust Improvements Act of 1976, as amended, and the related regulations and
published interpretations.

       17.    SEC. Both Parties' obligations under this Agreement are subject to
the receipt by Vastera of written approval or concurrence from the United States
Securities and Exchange Commission of its treatment of the transactions
contemplated by the Stock Transfer Agreement among Ford, Vastera, and Vastera,
Inc. dated as of even date herewith as a business combination applying the
purchase method of accounting under generally accepted accounting principles,
provided that the foregoing condition precedent shall be deemed waived by both
Parties in the event that no such written approval or concurrence has been
received by Vastera within sixty (60) days of the Effective Date.

              IN WITNESS WHEREOF, the Parties hereto have duly executed this
Agreement as of the day and year first above written.

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                                       14


FORD MOTOR COMPANY                  VASTERA SOLUTIONS SERVICES

                                                      CORPORATION

By: /s/ Frank Taylor                By: /s/ Arjun Rishi
   ----------------------------        -------------------------------

Title:                              Title:
      -------------------------           ----------------------------



CONFIDENTIAL


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