SIDEWARE SYSTEMS INC
S-8, EX-4.1, 2000-11-13
PREPACKAGED SOFTWARE
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                                   Exhibit 4.1

                        INCENTIVE STOCK OPTION AGREEMENT

THIS AGREEMENT is made as of the 14th day of January, 2000.

BETWEEN:               SIDEWARE SYSTEMS INC.
                       102 - 930 West 1st Street
                       North Vancouver, B.C.
                       V7P 3N4

                       (the "Company")                         OF THE FIRST PART

         AND:          SCOTT W. FRIEDLANDER
                       9608 Eagle Ridge Drive
                       Bethesda, Maryland
                       20817

                       (the "Optionee")                       OF THE SECOND PART

WHEREAS the Optionee is employed by Sideware Corp. ("Sideware"), a wholly owned
subsidiary of the Company, pursuant to an employment agreement dated January 14,
2000 (the "Employment Agreement");

AND WHEREAS it is a term of the Employment Agreement that the Optionee shall
receive the option herein;

NOW THEREFORE THIS AGREEMENT WITNESSES that in consideration of the premises and
of the covenants and agreements herein contained the parties hereto covenant and
agree as follows:

1.   Subject to paragraphs 2, 6 and 7, for so long as the Optionee shall be a
director, senior officer, employee or permitted consultant (as defined in BOR
#96/15 issued by the British Columbia Securities Commission) of either Sideware
or the Company (together the "Related Companies"), the Optionee shall have and
be entitled to and the Company hereby grants to the Optionee the option to
purchase up to 1,000,000 fully paid shares of the Company (the "Optioned
Shares") from treasury at the price of US$8.69 per share (the "Option").

2.   Subject to the terms and conditions hereinafter set out,

     (a)  300,000 Optioned Shares will be exercisable immediately after the
          Option has been approved by the Canadian Venture Exchange (the
          "Exchange"), but must be exercised prior to the close of business in
          Vancouver, British Columbia, on January 14, 2005; and

     (b)  the remaining 700,000 Optioned Shares shall become exercisable only as
          specified in paragraph 7 of the Employment Agreement.

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Nothing herein shall be construed as giving to the Optionee any greater rights
with respect to the Optioned Shares than as expressly provided for in the
Employment Agreement.

3.   The right to take up shares pursuant to the Option is exercisable by notice
in writing to the Company accompanied by a certified cheque, or other form of
payment satisfactory to the Company, in favour of the Company for the full
amount of the purchase price of the shares being then purchased. When such
payment is received, the Company covenants and agrees to issue and deliver to
the Optionee share certificates for the number of shares so purchased.

4.   This is an option agreement only and does not impose upon the Optionee any
obligation to take up and pay for any of the shares under the Option.

5.   The Option is non-assignable and non-transferable by the Optionee otherwise
than by Will or the law of intestacy and the Option may be exercised during the
lifetime of the Optionee only by the Optionee.

6.   If the Optionee should die while a director, senior officer, employee or
permitted consultant of one of the Related Companies, the Option may then be
exercised by the Optionee's legal heirs or personal representatives to the same
extent as if the Optionee were alive and acting in such capacity, for a period
of one year after the Optionee's death but only for such shares as the Optionee
could have received upon due exercise at the date of death.

7.   Subject to paragraph 6 hereof, the Option shall cease and become null and
void 30 days after the Optionee ceases to be a director, senior officer,
employee or permitted consultant of any of the Related Companies.

8.   The Optionee hereby represents that

     (a)  he is a bona fide director, senior officer, employee or permitted
          consultant of one of the Related Companies, and

     (b)  if he represents that he is an employee of one of the Related
          Companies, then he is, with respect to that company, an individual who
          is:

          (i)  considered an employee under applicable income tax legislation,
               for whom deductions must be made at source by the Company; or

          (ii) a full-time dependent contractor, i.e. one who works full-time
               for the Company providing services normally provided by an
               employee and is subject to the same control and direction by the
               company over the detail and methods of work as an employee of

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                                       3


               the company, but for whom income tax deductions are not made a
               source; or

         (iii) a part-time dependent contractor, i.e. one who works for the
               company on a continuing and regular basis for a minimum amount of
               time per week providing services normally provided by an employee
               and is subject to the same control and direction by the company
               over the details and methods of work as an employee of the
               company, but for whom income tax deductions are not made at
               source, and

     (c)  if he represents that he is a permitted consultant, he meets the
          definition of "permitted consultant" in blanket order ruling #96/15
          issued by the British Columbia Securities Commission, and the Option
          is otherwise in accordance with that blanket order ruling.

9.   If the Option is granted to the Optionee in the capacity of employee or
permitted consultant, the Company hereby represents that the Optionee is a BONA
FIDE employee or permitted consultant of one of the Related Companies.

10.  This Agreement is subject to the approval of the Exchange and, if the
Optionee is an insider of the Company, the approval of the members of the
Company, which approval may have already been given in the form of a general
approval by the members at a general meeting of the Company preceding the date
of this Agreement.

11.  This Agreement may only be amended by an instrument in writing signed by
the parties hereto, and such amendment shall be subject to the approval of the
Exchange if the Company is then listed on the Exchange. If the Optionee is an
insider of the Company at the time of a proposed amendment and the amendment
relates to a matter other than reducing the number of optioned shares or
increasing the exercise price, then such amendment shall also be subject to such
approval of the members of the Company as is specified in Exchange policy, which
approval may have already been given in the form of a general approval by the
members at a general meeting of the Company preceding the date of the amendment.

12.  In the event of any subdivision, consolidation or other change in the share
capital of the Company while any portion of the Option is outstanding, the
number of shares under option to the Optionee and the price thereof shall be
deemed adjusted in accordance with such subdivision, consolidation or other
change in the share capital of the Company as if the Option had been exercised
immediately prior to such subdivision, consolidation or other change.

13.  The Company hereby covenants and agrees to reserve in its treasury
sufficient shares to permit the issuance and allotment of shares to the Optionee
in the event the Optionee exercises the Option.

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14.  Time shall be of the essence of this Agreement.

15.  This Agreement shall enure to the benefit of and be binding upon the
Company, its successors and assigns and the Optionee and the Optionee's personal
representatives to the extent provided in paragraph 6.

16.  In the event that any provision of this agreement is inconsistent with one
or more provisions of the Employment Agreement, the provisions of the Employment
Agreement shall govern.

IN WITNESS WHEREOF the parties have hereunto caused these presents to be
executed as of the day and year first above written.

SIDEWARE SYSTEMS INC.


Per:    "Grant Sutherland"
     ----------------------------

SIGNED, SEALED AND DELIVERED
by the Optionee in the presence of:

                                              "Scott Friedlander"
                                             -----------------------------------
___________________________________          SCOTT FRIEDLANDER


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