INSWEB CORP
S-1, 1999-05-07
Previous: IKON RECEIVABLES LLC, S-3/A, 1999-05-07
Next: 1838 INVESTMENT ADVISORS INC, 13F-HR, 1999-05-07



<PAGE>
      AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON MAY 7, 1999
 
                                                      Registration No. 333-
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
                       SECURITIES AND EXCHANGE COMMISSION
                              WASHINGTON, DC 20549
                                 --------------
 
                                    FORM S-1
 
                             REGISTRATION STATEMENT
 
                                     UNDER
 
                           THE SECURITIES ACT OF 1933
                                 --------------
 
                               INSWEB CORPORATION
 
             (Exact name of Registrant as specified in its charter)
 
<TABLE>
<S>                              <C>                            <C>
           DELAWARE                          7389                  94-3220749
 (State or other jurisdiction    (Primary Standard Industrial   (I.R.S. Employer
              of                 Classification Code number)     Identification
incorporation or organization)                                        No.)
</TABLE>
 
              901 MARSHALL STREET, REDWOOD CITY, CALIFORNIA 94063
                                 (650) 298-9100
 
  (Address, including zip code, and telephone number, including area code, of
                   Registrant's principal executive offices)
 
                                HUSSEIN A. ENAN
                      CHAIRMAN AND CHIEF EXECUTIVE OFFICER
                               INSWEB CORPORATION
                              901 MARSHALL STREET
                         REDWOOD CITY, CALIFORNIA 94063
                                 (650) 298-9100
 
 (Name, address, including zip code, and telephone number, including area code,
                             of agent for service)
                               ------------------
 
                  PLEASE SEND COPIES OF ALL COMMUNICATIONS TO:
 
       DENNIS C. SULLIVAN, ESQ.                   KEVIN P. KENNEDY, ESQ.
      PAUL A. BLUMENSTEIN, ESQ.                    Shearman & Sterling
      MICHAEL B. GEBHARDT, ESQ.               1550 El Camino Real, Suite 100
   Gray Cary Ware & Freidenrich LLP         Menlo Park, California 94025-4100
         400 Hamilton Avenue                          (650) 330-2200
   Palo Alto, California 94301-1825
            (650) 328-6561
 
                                 --------------
 
        APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC:
As soon as practicable after the effective date of this registration statement.
                               ------------------
 
        If any of the securities being registered on this form are being offered
on a delayed or continuous basis pursuant to Rule 415 under the Securities Act
of 1933 check the following box. / /
 
        If this form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, please check the following box
and list the Securities Act registration number of the earlier effective
registration statement for the same offering. / /
 
        If this form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the Securities Act
registration number of the earlier effective registration statement for the same
offering. / /
 
        If this form is a post-effective amendment filed pursuant to Rule 462(d)
under the Securities Act, check the following box and list the Securities Act
registration number of the earlier effective registration statement for the same
offering. / /
 
        If delivery of the prospectus is expected to be made pursuant to Rule
434, check the following box. / /
                               ------------------
 
                        CALCULATION OF REGISTRATION FEE
 
<TABLE>
<CAPTION>
               TITLE OF EACH CLASS OF                         PROPOSED MAXIMUM                  AMOUNT OF
             SECURITIES TO BE REGISTERED                AGGREGATE OFFERING PRICE (1)        REGISTRATION FEE
<S>                                                    <C>                             <C>
Common Stock ($0.001 par value)......................         $     57,500,000                 $    15,985
</TABLE>
 
(1) Estimated solely for the purposes of determining the registration fee
    pursuant to Rule 457(o) under the Securities Act.
                                 --------------
 
    THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR
DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL
FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION
STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(A) OF
THE SECURITIES ACT OR UNTIL THIS REGISTRATION STATEMENT SHALL BECOME EFFECTIVE
ON SUCH DATE AS THE SECURITIES AND EXCHANGE COMMISSION, ACTING PURSUANT TO
SECTION 8(A), MAY DETERMINE.
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>
                   SUBJECT TO COMPLETION. DATED MAY 7, 1999.
THE INFORMATION CONTAINED IN THIS PROSPECTUS IS NOT COMPLETE AND MAY BE CHANGED.
THE COMPANY MAY NOT SELL THESE SECURITIES UNTIL THE REGISTRATION STATEMENT FILED
WITH THE SECURITIES AND EXCHANGE COMMISSION IS EFFECTIVE. THIS PROSPECTUS IS NOT
AN OFFER TO SELL SECURITIES, AND THE COMPANY IS NOT SOLICITING OFFERS TO BUY
THESE SECURITIES IN ANY STATE WHERE THE OFFER IS NOT PERMITTED.
<PAGE>
                [LOGO]
 
                                         Shares
 
                               INSWEB CORPORATION
 
                                  Common Stock
 
                                 -------------
 
    This is an initial public offering of shares of common stock of InsWeb. All
of the              shares of common stock are being sold by InsWeb.
 
    Prior to this offering, there has been no public market for InsWeb's common
stock. It is currently estimated that the initial public offering price per
share will be between $                      and $                      .
Application has been made for quotation of the common stock on the Nasdaq
National Market under the symbol "INSW."
 
    SEE "RISK FACTORS" BEGINNING ON PAGE 5 TO READ ABOUT FACTORS YOU SHOULD
CONSIDER BEFORE BUYING SHARES OF INSWEB COMMON STOCK.
 
                               ------------------
 
    NEITHER THE SECURITIES AND EXCHANGE COMMISSION NOR ANY OTHER REGULATORY BODY
HAS APPROVED OR DISAPPROVED OF THESE SECURITIES OR PASSED UPON THE ACCURACY OR
ADEQUACY OF THIS PROSPECTUS. ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL
OFFENSE.
 
                               ------------------
 
<TABLE>
<CAPTION>
                                                                                              Per Share     Total
                                                                                             -----------  ---------
<S>                                                                                          <C>          <C>
Initial public offering price..............................................................   $           $
Underwriting discount......................................................................   $           $
Proceeds, before expenses, to InsWeb.......................................................   $           $
</TABLE>
 
    The underwriters may, under certain circumstances, purchase up to an
additional              shares from InsWeb at the initial public offering price
less the underwriting discount.
 
                               ------------------
 
    The underwriters expect to deliver the shares against payment in New York,
New York on              , 1999.
 
                               ------------------
 
GOLDMAN, SACHS & CO.
 
               BANCBOSTON ROBERTSON STEPHENS
 
                           DONALDSON, LUFKIN & JENRETTE
 
                                              E*OFFERING
                               ------------------
 
                     Prospectus dated              , 1999.
<PAGE>
                              [INSIDE FRONT COVER]
 
                                 [artwork to come]
 
    InsWeb-Registered Trademark- is a registered trademark of InsWeb. All other
brand names or trademarks appearing in this prospectus are the property of the
holders of those names or marks.
<PAGE>
                               PROSPECTUS SUMMARY
 
    THIS SUMMARY MAY NOT CONTAIN ALL OF THE INFORMATION THAT YOU SHOULD CONSIDER
BEFORE INVESTING IN INSWEB COMMON STOCK. YOU SHOULD READ THE FOLLOWING SUMMARY
TOGETHER WITH THE MORE DETAILED INFORMATION REGARDING INSWEB AND THE COMMON
STOCK BEING SOLD IN THIS OFFERING AND OUR FINANCIAL STATEMENTS AND NOTES TO
THOSE STATEMENTS APPEARING ELSEWHERE IN THIS PROSPECTUS.
 
                                     INSWEB
 
    InsWeb operates the leading online insurance marketplace in the United
States. InsWeb's marketplace capitalizes upon the advantages of the Internet to
directly link consumers and insurance companies, providing consumers with the
insurance they need and insurance companies with the customers they want. InsWeb
has combined extensive knowledge of the insurance industry, technological
expertise and deep relationships with more than 30 insurance companies to
develop a sophisticated, integrated online technology platform that delivers
significant benefits to both consumers and insurance companies.
 
    Consumers benefit from:
 
    - One-stop comparison shopping for multiple insurance products in an
      unbiased marketplace;
 
    - Accurate, insurance company-sponsored quotes;
 
    - Easy access to insurance-related information and proprietary analytical
      tools; and
 
    - Convenience, control and privacy without sales pressure.
 
    Insurance companies benefit from:
 
    - Lower customer acquisition and service costs made possible by the
      scalable, cost-efficient distribution capabilities of InsWeb's
      Internet-based model;
 
    - Access to pre-screened and qualified customers from the growing population
      of technology-oriented consumers who shop online;
 
    - Rapid feedback on their market performance enabling quick and easy
      adjustments to their product offerings; and
 
    - Improved underwriting profitability and the opportunity to provide
      enhanced product offerings.
 
    InsWeb's strategy is to strengthen its position as the provider of the
leading online insurance marketplace by:
 
    - Enhancing the comparative shopping experience for consumers by increasing
      the number of its insurance company partners, the number of products and
      services each partner offers and the number of states in which each
      partner offers them.
 
    - Continuing to build strong relationships and deep technology integration
      with an expanding base of insurance company partners;
 
    - Working with its insurance company partners to utilize the InsWeb platform
      to further reduce the costs of acquiring and servicing their customers;
 
    - Leveraging its technology platform and consumer database to provide
      additional services to consumers and insurance companies; and
 
    - Enhancing its brand awareness and market presence by expanding its offline
      and online marketing campaigns as well as its network of online partners.
 
    InsWeb was incorporated in California in February 1995 and reincorporated in
Delaware in November 1996. InsWeb's principal executive offices are located at
901 Marshall Street, Redwood City, California 94063, its telephone number is
(650) 298-9100, and its website is located at www.insweb.com. Information on
InsWeb's website is not a part of this prospectus.
 
                                       3
<PAGE>
                                  THE OFFERING
 
    Unless stated otherwise, the information presented in this prospectus
assumes that the underwriters do not exercise their option to purchase
additional shares in this offering, that all outstanding shares of preferred
stock are converted to common stock upon the closing of this offering, and that
a        for        split of InsWeb common stock is effected before the
completion of this offering.
 
<TABLE>
<S>                                                    <C>
Shares offered by InsWeb.............................  shares
Shares to be outstanding after the offering..........  shares
Use of proceeds......................................  For general corporate purposes, principally working
                                                       capital and capital expenditures. See "Use of
                                                       Proceeds."
Proposed Nasdaq National Market symbol...............  INSW
</TABLE>
 
    These share numbers are based on shares outstanding as of March 31, 1999,
but exclude:
 
    -               shares of common stock issuable upon exercise of options
      outstanding at March 31, 1999 under InsWeb's stock option plans, with a
      weighted average exercise price of $       per share;
 
    -               shares of common stock available for future grant or
      issuance under InsWeb's various stock plans; and
 
    -               shares of common stock issuable upon exercise of warrants at
      an exercise price of $       per share.
 
                      SUMMARY CONSOLIDATED FINANCIAL DATA
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
 
<TABLE>
<CAPTION>
                                                            PERIOD FROM
                                                            FEBRUARY 28,                                      THREE MONTHS ENDED
                                                                1995
                                                           (INCEPTION) TO      YEAR ENDED DECEMBER 31,            MARCH 31,
                                                            DECEMBER 31,   --------------------------------  --------------------
                                                                1995         1996       1997        1998       1998       1999
                                                           --------------  ---------  ---------  ----------  ---------  ---------
<S>                                                        <C>             <C>        <C>        <C>         <C>        <C>
                                                                                                                 (UNAUDITED)
CONSOLIDATED STATEMENT OF OPERATIONS DATA:
Revenues.................................................   $         --   $     248  $     750  $    4,310  $     284  $   3,311
Operating expenses.......................................          2,025       7,640     10,106      26,211      3,497      8,739
Loss from operations.....................................         (2,025)     (7,392)    (9,356)    (21,901)    (3,213)    (5,428)
Net loss.................................................         (2,031)     (7,270)    (9,063)    (22,490)    (3,231)    (5,896)
Net loss per share--basic and diluted (1)................   $  (1,015.50)  $   (0.84) $   (0.93) $    (2.28) $   (0.33) $   (0.55)
Shares used in computing net loss per share-- basic and
  diluted (1)............................................              2       8,703      9,734       9,875      9,754     10,637
</TABLE>
<TABLE>
<CAPTION>
                                                                                                   MARCH 31, 1999
                                                                                             --------------------------
<S>                                                                                          <C>        <C>
                                                                                              ACTUAL    AS ADJUSTED (2)
                                                                                             ---------  ---------------
 
<CAPTION>
                                                                                                    (UNAUDITED)
<S>                                                                                          <C>        <C>
CONSOLIDATED BALANCE SHEET DATA:
Cash and cash equivalents..................................................................  $   9,657
Working capital............................................................................     35,431
Total assets...............................................................................     56,533
Long-term debt.............................................................................      2,089
Total stockholders' equity.................................................................     49,160
</TABLE>
 
- ----------------
 
(1) See Note 2 of Notes to InsWeb's Consolidated Financial Statements for a
    description of the computation of the number of shares and net loss per
    share.
 
(2) Adjusted to reflect the sale of               shares of common stock in this
    offering at an assumed initial public offering price of $          per share
    and after deducting the estimated underwriting discount and offering
    expenses and giving effect to the application of the net proceeds. See "Use
    of Proceeds" and "Capitalization."
 
                                       4
<PAGE>
                                  RISK FACTORS
 
    YOU SHOULD CAREFULLY CONSIDER THE RISKS DESCRIBED BELOW BEFORE MAKING A
DECISION TO BUY OUR COMMON STOCK. THE RISKS AND UNCERTAINTIES DESCRIBED BELOW
ARE NOT THE ONLY ONES WE FACE. ADDITIONAL RISKS AND UNCERTAINTIES NOT PRESENTLY
KNOWN TO US OR THAT WE CURRENTLY DEEM IMMATERIAL MAY ALSO HARM OUR BUSINESS.
 
    IF ANY OF THE FOLLOWING RISKS ACTUALLY OCCUR, OUR BUSINESS COULD BE HARMED,
THE TRADING PRICE OF OUR COMMON STOCK COULD DECLINE AND YOU MAY LOSE ALL OR PART
OF YOUR INVESTMENT. YOU SHOULD ALSO REFER TO THE OTHER INFORMATION CONTAINED IN
THIS PROSPECTUS, INCLUDING OUR FINANCIAL STATEMENTS AND THE RELATED NOTES.
 
OUR BUSINESS IS DIFFICULT TO EVALUATE BECAUSE WE HAVE A LIMITED OPERATING
HISTORY
 
    We were incorporated in February 1995. Our limited operating history makes
an evaluation of our future prospects very difficult. An investor in our common
stock must consider the risks and difficulties frequently encountered by early
stage companies in new and rapidly evolving markets. These risks include:
 
    - an evolving and unpredictable business model;
 
    - the lack of a well-developed brand identity;
 
    - the potential development of comparable services by competitors;
 
    - the uncertainty of the extent to which the consumer market will adopt the
      Internet as a medium for comparison shopping for insurance; and
 
    - the management of anticipated growth.
 
To address these risks, we must, among other things:
 
    - enhance the brand identity of the InsWeb online insurance marketplace;
 
    - maintain and increase our strategic alliances to increase traffic to our
      website;
 
    - increase the number of consumer shopping sessions and leads generated for
      insurance companies on our website;
 
    - maintain, increase and geographically diversify our base of insurance
      company partners;
 
    - maintain and increase our products and services;
 
    - continue to ensure that our insurance company partners offer competitive
      insurance products;
 
    - continue to develop and upgrade our technology and transaction-processing
      systems;
 
    - continue to improve the functionality and user experience offered by our
      website;
 
    - satisfy legal and regulatory requirements applicable to the insurance
      industry; and
 
    - continue to address consumer privacy concerns.
 
    Our business strategy may not be successful and we may not be able to
successfully address these risks.
 
WE HAVE A HISTORY OF LOSSES, WE EXPECT FUTURE LOSSES AND WE MAY NOT ACHIEVE OR
MAINTAIN PROFITABILITY
 
    Given planned investment levels, our ability to achieve profitability will
depend upon our ability to generate and sustain substantially increased
revenues. As a result, we believe that we will incur
 
                                       5
<PAGE>
substantial operating losses for the foreseeable future. We incurred operating
losses of $21.9 million for the year ended December 31, 1998 and $5.4 million
for the quarter ended March 31, 1999, and as of March 31, 1999, our accumulated
deficit was $46.8 million. We intend to make significant expenditures related to
marketing, hiring of additional personnel and development of our website,
technology and infrastructure. Although we have experienced significant revenue
growth in recent periods, this growth rate is not sustainable and will decrease
in the future. Our operating results for future periods are subject to numerous
uncertainties, and we may not achieve sufficient revenues to become profitable.
Even if we achieve profitability, we may not sustain or increase profitability
on a quarterly or annual basis in the future.
 
OUR FUTURE REVENUES ARE UNPREDICTABLE, AND OUR OPERATING RESULTS ARE LIKELY TO
FLUCTUATE FROM QUARTER TO QUARTER
 
    Due to our limited operating history, the emerging nature of the market in
which we compete and the high proportion of our revenues that are derived from
consumer traffic on our website, our future revenues are inherently difficult to
forecast. We believe that period-to-period comparisons of our operating results
may not be meaningful, and you should not rely upon them as an indication of our
future performance. Our expense levels are based largely on our investment plans
and estimates of future revenues. We may be unable to adjust our spending to
compensate for an unexpected shortfall in revenues. Accordingly, any significant
shortfall in revenues relative to our planned expenditures would harm our
results of operations.
 
    We expect our future quarterly operating results to fluctuate due to a
variety of factors, many of which are outside our control. Factors that could
harm our quarterly operating results include:
 
    - our inability to retain existing insurance companies as partners or
      attract new insurance company partners;
 
    - decreases in transaction fees paid to us by our insurance company
      partners;
 
    - lower-than-anticipated levels of traffic on our website or our inability
      to convert consumer site visits to shopping sessions or leads;
 
    - consumer dissatisfaction with our online marketplace and the products or
      services provided by our insurance company partners;
 
    - the announcement or introduction of new websites, services or products by
      our competitors;
 
    - our inability to expand our insurance company partner base geographically;
 
    - our inability to maintain and increase the functionality of our website
      and to add new products and services;
 
    - the level of use of the Internet generally and the extent and rate of
      consumer acceptance of the Internet for comparison shopping for insurance;
 
    - difficulties in building and maintaining strategic alliances with online
      partners;
 
    - difficulties in upgrading and developing our systems and infrastructure;
 
    - technical difficulties, system downtime or Internet brownouts;
 
    - government regulation of our business, the insurance industry and the
      Internet; and
 
    - general economic conditions and economic conditions specific to the
      electronic commerce industry.
 
                                       6
<PAGE>
SEASONALITY MAY CAUSE FLUCTUATIONS IN OUR OPERATING RESULTS
 
    To date, our quarter-to-quarter growth in revenues has offset any effects
due to seasonality. However, our business may experience seasonality as it
matures. If this occurs, investors may not be able to predict our annual
operating results based on a quarter-to-quarter comparison of our operating
results. We expect that insurance shopping by consumers will typically decline
during the Thanksgiving and Christmas holidays. In addition, Internet usage
typically declines during the summer.
 
SUBSTANTIALLY ALL OF OUR REVENUE IS ATTRIBUTABLE TO AUTOMOBILE INSURANCE
SHOPPING ON OUR ONLINE MARKETPLACE
 
    To date, substantially all of our revenues have been attributable to
automobile insurance shopping on our online marketplace. We anticipate that
purchases of automobile insurance will account for a substantial portion of our
revenues for the foreseeable future. As a result, if we fail to attract a broad
base of consumers to shop for automobile insurance on our site, or if changes in
the insurance industry make electronic commerce a less attractive means to shop
for this type of insurance, our business will be harmed. In addition, our
business is likely to be affected by any events or changes that affect the
automobile insurance industry as a whole.
 
OUR BUSINESS WILL BE HARMED IF WE ARE UNABLE TO PROMOTE OUR BRAND AND EXPAND OUR
BRAND RECOGNITION
 
    A growing number of websites offer services that are similar to and
competitive with the services offered on our online insurance marketplace.
Therefore, establishing and maintaining our brand is critical to attracting
additional consumers to our website, strengthening our relationships with
current insurance company partners and attracting new partners. Our brand may
not achieve positive recognition in the market. In order to attract and retain
consumers and insurance company partners and to promote and maintain our brand,
we intend to increase our financial commitment to creating and maintaining
prominent brand awareness. We currently use online advertising and marketing and
radio advertisements in key markets to promote our brand. In addition, we are
continuously expanding our offline mass-marketing campaign, which includes
increasing spending on a combination of radio, television and print media. If
our marketing efforts do not generate a corresponding increase in revenues or we
otherwise fail to successfully promote our brand, or if these efforts require
excessive expenditures, our business will be harmed. Moreover, if visitors to
our website do not perceive our existing services or the products and services
of our insurance company partners to be of high quality, or if we alter or
modify our brand image, introduce new services or enter into new business
ventures that are not favorably received, the value of our brand could be
harmed.
 
OUR PLANS FOR EXPANSION OF OUR OPERATIONS COULD RESULT IN SIGNIFICANT
EXPENDITURES, AND WE MAY NOT GENERATE REVENUE TO OFFSET THESE EXPENDITURES
 
    We intend to expand our operations by offering new and complementary
products, adding new insurance company partners, expanding the geographic
participation of our insurance company partners, expanding our existing products
and services and expanding our market presence through relationships with third
parties. We may not be able to accomplish this expansion in a cost-effective or
timely manner, or these efforts may not increase the overall market acceptance
of our products and services. Expansion of our operations in this manner could
also require significant additional expenditures and strain our management,
financial and operational resources. The lack of market acceptance of these
efforts or our inability to generate enough revenue from these expanded services
or products to offset their cost could harm our business.
 
                                       7
<PAGE>
OUR MARKET IS HIGHLY COMPETITIVE
 
    The online insurance distribution market is a new industry and, like the
broader electronic commerce market, is rapidly evolving and is highly
competitive. Increased competition, particularly by companies offering online
insurance distribution, could reduce the fees we are able to charge our
insurance company partners or increase the fees we are required to pay to our
online partners, resulting in reduced margins or loss of market share, any of
which could harm our business.
 
    We compete with:
 
    - single insurance company websites that offer quotes for the company's own
      insurance products online or by telephone;
 
    - Web-based information delivery services that use generic filings with
      state regulators to deliver estimated price quotes from various insurance
      companies;
 
    - Web-assisted agency distribution services that provide an Internet-based
      distribution channel for traditional insurance agencies;
 
    - other online insurance marketplaces, including Intuit, Inc.'s InsureMarket
      website, which offer some insurance company-generated insurance quotes;
 
    - online workplace marketers that sell insurance to employees over their
      employer's intranet; and
 
    - providers of software technology to insurance companies and other
      competitors that may target electronic commerce solutions for the
      insurance industry.
 
    We believe the principal bases for competition in the online insurance
distribution market include:
 
    - brand awareness;
 
    - variety and quality of insurance company selection;
 
    - strength of relationships and depth of technology integration with
      insurance companies;
 
    - accuracy of insurance quotes;
 
    - breadth and pricing of insurance product selection;
 
    - speed, accessibility and convenience;
 
    - quality and quantity of website content; and
 
    - relationships with online partners.
 
    Some of our current competitors have longer operating histories, larger
customer bases, greater brand recognition and significantly greater financial,
marketing and other resources than we do. In addition, we believe we will face
increasing competition as the online financial services industry develops and
evolves. Our current and future competitors may be able to:
 
    - undertake more extensive marketing campaigns for their brands and
      services;
 
    - devote more resources to website and systems development;
 
    - adopt more aggressive pricing policies; and
 
    - make more attractive offers to potential employees, distribution partners
      and third-party service providers.
 
                                       8
<PAGE>
    Accordingly, we may not be able to maintain or grow consumer traffic to our
website and our insurance company partner base, our competitors may grow faster
than we do, or our strategic partners may discontinue their relationships with
us, any of which would harm our business.
 
IF OUR INSURANCE COMPANY PARTNERS DO NOT CONTINUE TO PROVIDE HIGH-QUALITY
PRODUCTS AND SERVICE TO CONSUMERS, OUR BRAND WILL BE HARMED
 
    Our ability to provide a high-quality experience to consumers depends in
part on the quality of the products and services consumers receive from our
insurance company partners, including timely response to requests for quotes or
coverage. If our insurance company partners do not provide consumers with
high-quality products and services, the value of our brand may be harmed and the
number of consumers using our services may decline. We have from time to time
received complaints from consumers who have not received a timely response to a
request for an insurance quote. Although we have taken steps to encourage our
insurance company partners to be responsive to consumer requests, these steps
may not be successful. In addition, if any of our major insurance company
partners go out of business, are downgraded by insurance company rating services
or are financially harmed by trends in the insurance industry, our brand may be
harmed.
 
IN MOST JURISDICTIONS, WE RELY ON THE PARTICIPATION OF A LIMITED NUMBER OF
INSURANCE COMPANIES ON OUR ONLINE MARKETPLACE
 
    Consumer demand for the services offered on our website in any jurisdiction
is substantially dependent upon the participation of competing brand-name
insurance companies offering competitive quotes for a given insurance product in
that jurisdiction. Accordingly, the success of our business depends on our
ability to attract and retain well-known insurance companies as partners.
Although we currently have 32 insurance company partners overall, in individual
states the number of companies offering competing quotes for comparable products
on our online insurance marketplace ranges from zero to 11. If we are unable to
increase the number of insurance companies that participate in our online
marketplace, particularly in the states where we currently offer comparable
insurance products from only one or two insurance company partners, we may not
be able to attract additional consumers or may lose our existing consumers to
other online competitors offering a wider variety of insurance companies. In
addition, we believe that there is a general trend toward consolidation in the
insurance industry. In the states where we currently offer comparable insurance
products from only one or two insurance company partners, the loss of one or
more of these company partners, whether due to industry consolidation or
otherwise, could materially reduce the selection of insurance companies
available to consumers on our website, substantially reducing the attraction of
our online marketplace to consumers.
 
WE MAY HAVE DIFFICULTY INTEGRATING NEW INSURANCE COMPANY PARTNERS INTO OUR
ONLINE MARKETPLACE
 
    Integration of an insurance company partner into our online marketplace
requires a significant commitment of time and resources on our part and on the
part of the insurance company, and is a technologically difficult process.
Potential insurance company partners may not be willing to invest the time and
resources necessary to achieve this integration, or we may not be able to
overcome the technological difficulties associated with, or devote the time and
resources necessary to, successfully integrate the insurance company into our
online marketplace.
 
                                       9
<PAGE>
WE DO NOT HAVE EXCLUSIVE RELATIONSHIPS OR LONG-TERM CONTRACTS WITH OUR INSURANCE
COMPANY PARTNERS
 
    We do not have an exclusive relationship with any of the insurance companies
whose insurance products are offered on our online marketplace. These insurance
companies are free to sell their products directly to consumers through
insurance agents, mass marketing campaigns or through other traditional methods
of insurance distribution. In addition, these insurance companies can also offer
their products and services over the Internet, either directly to consumers or
through one or more of our online competitors, or both. Accordingly, consumers
could have multiple methods to obtain quotes and coverage from these insurance
companies and would not have to use our website. In addition, our agreements
with our insurance company partners are short-term and are typically cancelable
at the option of either party upon 90 days notice.
 
WE RELY HEAVILY ON ONLINE PARTNERSHIPS FOR TRAFFIC ON OUR WEBSITE
 
    We rely on online partnerships with Internet portals and service providers
to attract consumers to our website. These partnerships may not continue to
generate a substantial amount of new traffic on our website. We have entered
into an arrangement with Yahoo! Inc. under which our site is the exclusive
insurance site to which the Yahoo! site is linked. In the three months ended
March 31, 1999, we received approximately 21% of our website traffic from our
online partnership with Yahoo!, and approximately 45% of our traffic from all of
our online partnerships combined. Our ability to increase our revenues will
depend, in part, on increased traffic to our website that we expect to generate
through these online partnerships.
 
    We have invested and expect to continue to invest significant resources in
our online partnerships. The revenues generated by these partnerships may be
insufficient to justify our payment obligations. Furthermore, the value of these
partnerships is based on the continued positive market presence, reputation and
growth of our online partners' websites and services. Any decline in the market
presence, business or reputation of our online partners' websites and services
will reduce the value of these partnerships to us and could harm our business.
 
    Our online partnerships are typically short-term and do not provide us with
automatic renewal rights upon termination. In addition, these agreements are
typically terminable by either party on 30 to 60 days notice. The termination,
nonrenewal or renewal on unfavorable terms of a relationship from which we
generate significant revenues, such as our relationship with Yahoo!, would harm
our business. Additionally, an online partner's failure to maintain efficient
and uninterrupted operation of its computer and communications hardware systems
would likely reduce the amount of traffic we receive from the partner's site,
harming our business.
 
IF WE DO NOT COMPLY WITH THE NUMEROUS LAWS AND REGULATIONS THAT GOVERN THE
INSURANCE INDUSTRY, OUR BUSINESS COULD BE HARMED
 
    We perform functions for licensed insurance companies and are, therefore,
required to comply with a complex set of rules and regulations that often vary
from state to state. If we fail to comply with these rules and regulations, an
insurance company doing business with us could be subject to censure, fines or a
cease-and-desist order. This risk, as well as changes in the regulatory climate
or the enforcement or interpretation of existing law, could require changes to
our business. Furthermore, because the application of online commerce to the
consumer insurance market is relatively new, the impact of current or future
regulations on InsWeb's business is difficult to anticipate. See
"Business--Government Regulation."
 
                                       10
<PAGE>
OUR INTENDED EXPANSION OF OUR BUSINESS WILL SUBJECT US TO ADDITIONAL REGULATIONS
 
    We intend to expand our operations to include new products and services and
to offer existing and new products in new jurisdictions within and outside the
United States, which may require us to comply with additional laws and
regulations. For example, we recently introduced our automobile insurance
shopping service in several provinces in Canada. This expansion will require us
to comply with the laws and regulations of the various provinces or the Canadian
national insurance regulatory scheme. Compliance with these laws and regulations
and those of other jurisdictions into which we expand may require us to obtain
appropriate business licenses, make necessary filings and obtain necessary
bonds, appoint foreign agents and make periodic business reports. If we fail to
adequately comply with these laws and regulations, our ability to offer some of
our products or services in a particular jurisdiction could be delayed or
prevented and our business could be harmed.
 
OUR BUSINESS WILL BE HARMED IF WE ARE UNABLE TO SAFEGUARD THE SECURITY AND
PRIVACY OF CONSUMERS' AND INSURANCE COMPANY PARTNERS' CONFIDENTIAL DATA
 
    A significant barrier to electronic commerce and communications is the
secure transmission of personally identifiable information of Internet users as
well as other confidential information over public networks. We rely on
encryption and authentication technology licensed from third parties to provide
the security and authentication necessary to effect secure transmission of
confidential information, such as names, addresses, Social Security and credit
card numbers, user names and passwords and insurance company rate information.
Advances in computer capabilities, new discoveries in the field of cryptography,
or other events or developments could result in a compromise or breach of the
algorithms we use to protect consumers' and insurance companies' confidential
information. If any compromise or breach of security were to occur, it could
harm our reputation and expose us to possible liability. A party who is able to
circumvent our security measures could misappropriate proprietary information or
cause interruptions in our operations. We may be required to make significant
expenditures to protect against security breaches or to alleviate problems
caused by any breaches.
 
    Legislation has been proposed that would limit the uses of personally
identifiable information of Internet users gathered online or require online
services to establish privacy policies. Many state insurance codes limit the
collection and use of personal information by insurance companies, agents, or
insurance service organizations. Moreover, the Federal Trade Commission has
recently settled a proceeding against one online service that agreed in the
settlement to limit the manner in which personal information could be collected
from users and provided to third parties. Changes to existing law or the passage
of new laws intended to address these issues could create uncertainty in the
marketplace. This could reduce demand for our services, increase the cost of
doing business as a result of litigation costs or increased service delivery
costs, or otherwise harm our business.
 
SYSTEM FAILURES OR CAPACITY CONSTRAINTS COULD REDUCE OR LIMIT TRAFFIC ON OUR
WEBSITE AND HARM OUR BUSINESS
 
    Although we have experienced only minor system failures or outages to date,
we may experience further system failures or outages in the future that could
disrupt the operation of our website and could harm our business. Our revenues
depend in large part on the volume of traffic on our website and, more
particularly, on the number of insurance quotes generated by our website in
response to consumer inquiries. Accordingly, the performance, reliability and
availability of our website, quote-generating systems and network infrastructure
are critical to our reputation and our ability to attract a high volume of
traffic on our website and to attract and retain insurance company partners.
 
                                       11
<PAGE>
    We are continually enhancing and expanding our technology, quote generating
systems, network infrastructure and other technologies to accommodate a
substantial increase in the volume of traffic on our website. We may be
unsuccessful in these efforts or we may be unable to accurately project the rate
or timing of increases in the volume of traffic on our website. In addition, we
cannot predict whether additional network capacity will be available from third
party suppliers as we need it. Also, our network or our suppliers' networks
might be unable to timely achieve or maintain a sufficiently high capacity of
data transmission to timely process orders or effectively download data,
especially if our website traffic increases. Our failure to achieve or maintain
high capacity data transmission could significantly reduce consumer demand for
our services.
 
    Our computer hardware operations are located in leased facilities in Redwood
City. A full backup system is located in Irvine, California. Each of these areas
is susceptible to earthquakes. If both of these locations experienced a system
failure, the performance of our website would be harmed. These systems are also
vulnerable to damage from fire, floods, power loss, telecommunications failures,
break-ins and similar events. If we seek to replicate our systems at other
locations, we will face a number of technical challenges, particularly with
respect to database replications, which we may not be able to address
successfully. Although we carry property and business interruption insurance,
our coverage may not be adequate to compensate us for all losses that may occur.
Our servers may also be vulnerable to computer viruses, physical or electronic
break-ins and similar disruptions.
 
WE MAY EXPERIENCE TECHNOLOGICAL PROBLEMS OR SERVICE INTERRUPTIONS WITH
INDIVIDUAL INSURANCE COMPANIES
 
    Several of our insurance company partners have chosen a technical solution
that requires that our Web servers communicate with these insurance companies'
computer systems in order to perform the filtering and rating functions required
to generate quotes. Thus, the availability of quotes from a given insurance
company may depend in large part upon the reliability of that insurance
company's own computer systems, over which we have no control. A malfunction in
an insurance company's computer systems, a malfunction in the Internet
connection between our Web servers and the insurance company's system, or an
excess of data traffic on that system could result in a delay in the delivery of
e-mail quotes or could cause an insurance company that provides instant quotes
to go offline until the problem can be remedied. Further, a computer malfunction
could cause an insurance company to quote erroneous rates, in which case the
insurance company would be required to take itself offline until the malfunction
can be corrected. Any technological problems with or interruption of
communications with an insurance company's computer systems could materially
reduce the number of competing insurance companies available to provide quotes,
and therefore the level of service perceived by consumers, on our online
marketplace.
 
OUR BUSINESS HAS EXPERIENCED SIGNIFICANT GROWTH IN RECENT PERIODS, AND IF WE ARE
UNABLE TO MANAGE THIS GROWTH, OUR BUSINESS WILL BE HARMED
 
    We are currently experiencing growth and expansion which has placed, and
will likely continue to place, a strain on our administrative, operational and
financial resources and increased demands on our systems and controls. If our
management is unable to manage this growth effectively, our business will be
harmed. This growth has resulted in a continuing increase in the level of
responsibility for our management personnel. We anticipate that continued growth
will require us to recruit, hire, train and retain a substantial number of new
managerial, technical, sales and marketing personnel. The majority of our
current employees have been with us less than 18 months and we expect that our
rate of hiring will continue at a very high pace. Our ability to manage our
growth successfully will also require us to continue to expand and improve our
operational, management and financial systems and controls on a timely basis.
 
                                       12
<PAGE>
OUR EXECUTIVE OFFICERS AND KEY PERSONNEL ARE CRITICAL TO OUR BUSINESS, AND THE
LOSS OF ANY OF THESE OFFICERS OR KEY PERSONNEL WOULD LIKELY HARM OUR BUSINESS
 
    Our future success is substantially dependent on the continued services and
continuing contributions of our senior management and other key personnel,
particularly Hussein A. Enan, our Chairman, President and Chief Executive
Officer. The loss of the services of any of our executive officers or other key
employees could harm our business. We have no long-term employment agreements
with any of our key personnel other than Mr. Enan, whose employment agreement
expires in            . We have a $2 million "key person" life insurance policy
on Mr. Enan, but maintain no similar insurance on any of our other key
employees.
 
WE MAY NOT BE ABLE TO RECRUIT AND RETAIN NECESSARY PERSONNEL, PARTICULARLY
TECHNOLOGY DEVELOPMENT AND IMPLEMENTATION PERSONNEL
 
    Our future success depends on our continuing to attract, retain and motivate
highly skilled employees, particularly with respect to technology development
and implementation, including integration of insurance company partners into our
online marketplace. If we are not able to attract and retain new personnel,
particularly to expand our technology development and implementation team, our
business will be harmed. The implementation of new insurance company partners on
our site is a technologically complex and labor-intensive process. Accordingly,
any difficulty we face in attracting and retaining talented development and
implementation personnel could slow the process of adding new insurance
companies to our online marketplace. Competition for personnel in our industry
is intense. We may be unable to retain our key employees or attract, assimilate
or retain other highly qualified employees in the future. We have from time to
time experienced, and we expect to continue to experience in the future,
difficulty in hiring and retaining employees with appropriate qualifications.
 
OUR SUCCESS DEPENDS ON CONTINUED GROWTH OF ELECTRONIC COMMERCE AND THE
INFRASTRUCTURE OF THE INTERNET
 
    Our future revenues and profits are substantially dependent upon the
widespread acceptance and use of the Internet by consumers as an effective
medium for commerce generally, and particularly for comparison shopping for
insurance. Rapid growth in the use of the Internet is a recent phenomenon, and
it may not continue, or the Internet may not be adopted as a medium of commerce
or insurance shopping by a broad base of consumers. Demand and market acceptance
for recently introduced services and products on the Internet are subject to a
high level of uncertainty and there are few proven services and products. Our
success will depend on our ability to engage consumers who have historically
shopped for insurance through traditional distribution channels. In order for us
to be successful, many of these consumers must be willing to utilize new ways of
conducting business and exchanging information.
 
    In addition, the Internet may not become a viable medium for commerce or
comparison insurance shopping for a number of reasons, including potentially
inadequate development of the necessary network infrastructure or delayed
development of enabling technologies and performance improvements. If the
Internet continues to experience significant growth in the number of users,
levels of traffic or bandwidth requirements, the Internet's infrastructure may
not be able to support the demands placed upon it. The Internet has experienced
a variety of outages and other delays as a result of damage to portions of its
infrastructure, and it could face additional outages and delays in the future.
These delays might include outages and delays resulting from year 2000 readiness
issues. If the systems supporting the Internet infrastructure are not year 2000
ready, our business could be seriously harmed. These outages and delays could
reduce the level of traffic and therefore the number of consumer insurance
inquiries on our website. In addition, the Internet could lose its viability due
to delays in the development or adoption of new standards and protocols required
to handle increased levels of Internet activity, or due to increased
governmental regulation. Changes in or insufficient availability of
telecommunications services to support the Internet could also result in slower
response times and reduced use of the Internet.
 
                                       13
<PAGE>
REGULATION OF THE INTERNET IS UNSETTLED, AND FUTURE REGULATIONS COULD HARM OUR
BUSINESS
 
    The laws governing the Internet remain largely unsettled, even in areas
where there has been some legislative action. Furthermore, the growth and
development of the market for electronic commerce may prompt the enactment of
more stringent consumer protection laws that may impose additional burdens on
companies conducting business online. The adoption of additional laws or
regulations may inhibit the growth of the Internet as a medium for commerce and
comparison insurance shopping, which could, in turn, decrease demand for our
services, increase our cost of doing business, or otherwise harm our business.
In addition, applicability to the Internet of existing laws governing issues
including property ownership, copyrights and other intellectual property issues,
taxation, libel and personal privacy is uncertain. The vast majority of these
laws were adopted prior to the advent of the Internet and related technologies
and, as a result, do not contemplate or address the unique issues of the
Internet and related technologies.
 
OUR PLANNED INTERNATIONAL EXPANSION MAY BE DIFFICULT AND WILL EXPOSE US TO RISKS
ASSOCIATED WITH INTERNATIONAL OPERATIONS
 
    A component of our strategy is to expand our international operations.
However, our investments in establishing these operations may not produce enough
revenue to justify our investments. We have recently entered into a joint
venture to develop an online insurance marketplace in Japan through InsWeb Japan
K.K., of which we currently own a 40% equity interest. We also recently began
offering automobile insurance quoting services in some provinces of Canada. We
have, however, limited experience with the insurance industry outside the United
States and with marketing and selling our products and services internationally.
We cannot be sure that we will be able to attract insurance company partners in
these or other jurisdictions or that we will be able to successfully adapt our
online insurance marketplace model to the regulatory system of, and insurance
products and services offered in, these jurisdictions. In addition, competitors
which have greater local market knowledge or regulatory understanding may exist
or arise in other markets and impede our ability to successfully expand in these
markets. Our entry into additional international markets will require
significant management attention and financial resources. In addition, our
international operations are subject to other inherent risks, including:
 
    - the impact of recessions in foreign economies on the level of consumers'
      insurance shopping and purchasing behavior;
 
    - greater difficulty in accounts receivable collection and longer collection
      periods;
 
    - unexpected changes in regulatory requirements, particularly with respect
      to the insurance industry;
 
    - difficulties and costs of staffing and managing foreign operations;
 
    - reduced protection for intellectual property rights in some countries;
 
    - seasonal reductions in business activity during the summer months in
      Europe and other parts of the world;
 
    - potentially adverse tax consequences; and
 
    - political and economic instability.
 
    To the extent we do business with foreign insurance companies, our
international revenues may be denominated in foreign currencies. Accordingly,
fluctuations in currency exchange rates may reduce revenues from international
sales.
 
                                       14
<PAGE>
ANY ACQUISITIONS THAT WE UNDERTAKE, INCLUDING OUR RECENT ACQUISITION OF
BENELYTICS, INC., COULD BE DIFFICULT TO INTEGRATE, DISRUPT OUR BUSINESS, DILUTE
STOCKHOLDER VALUE AND HARM OUR OPERATING RESULTS
 
    We may acquire or make investments in complementary businesses,
technologies, services or products if appropriate opportunities arise. For
example, in December 1998, we acquired Benelytics, Inc., a developer of employee
health benefits selection and management software and reference data products.
The integration of Benelytics is ongoing, and the process of integrating
Benelytics or any other acquired business, technology, service or product into
our business and operations may result in unforeseen operating difficulties and
expenditures. Integration of an acquired company also may consume significant
management resources that would otherwise be available for ongoing development
of our business. Moreover, the anticipated benefits of any acquisition,
including Benelytics, may not be realized. We currently do not have any
understandings, commitments or agreements with respect to any other material
acquisition, and we are not currently pursuing any other material acquisition.
We may be unable to identify, negotiate or finance future acquisitions
successfully, or to integrate successfully any acquisitions with our current
business. Future acquisitions could result in potentially dilutive issuances of
equity securities or the incurrence of debt, contingent liabilities or
amortization expenses related to goodwill and other intangible assets, any of
which could harm our business. For example, in connection with the Benelytics
acquisition, we recorded $7.3 million in goodwill, which will be amortized over
a period of three years, and $1.4 million to software and other intangible
assets, which will be amortized over two years.
 
OUR BUSINESS WILL BE HARMED IF WE ARE UNABLE TO PROTECT OUR INTELLECTUAL
PROPERTY RIGHTS FROM THIRD PARTY CHALLENGES OR IF WE ARE SUBJECT TO LITIGATION
 
    We regard our intellectual property as critical to our success. We rely upon
patent, trademark, copyright and trade secret laws in the United States and
other jurisdictions to protect our proprietary rights. Although we have filed
two U.S. patent applications and expect to file additional applications, no
patents may issue from these applications or, if any patents are issued, any
claims allowed may not be sufficiently broad to protect our technology. In
addition, any patents issued may be challenged, invalidated or circumvented. We
hold a U.S. trademark registration of our INSWEB mark, and we have applied for
registration of other marks in the U.S. and for the InsWeb mark and other marks
abroad. Our trademark registration applications may not be approved or granted,
and these trademarks, if granted, may be challenged or invalidated through
administrative process or litigation. In addition, effective patent, copyright,
trademark, and trade secret protection may be unavailable or limited in some
foreign countries, and the global nature of the Internet makes it virtually
impossible to control the ultimate destination of the content of our website.
 
    We license our trademarks and similar proprietary rights to third parties.
While we attempt to ensure that the quality of our brand is maintained by these
business partners, these partners could take actions that harm the value of our
proprietary rights or the reputation of our company or its services.
 
    We may from time to time be subject to claims of infringement of other
parties' proprietary rights or claims that our own patents or other intellectual
property rights are invalid. From time to time we have been subject to
infringement claims in the ordinary course of business, including claims of
alleged infringement of the trademark rights of third parties by us and our
business partners. Any claims of this type, with or without merit, could be time
consuming to defend, result in costly litigation, divert management attention
and resources or require us to enter into royalty or license agreements. License
agreements may not be available on reasonable terms, if at all, and the
assertion or prosecution of any infringement claims could significantly harm our
business.
 
                                       15
<PAGE>
IF THE THIRD-PARTY TECHNOLOGIES AND SERVICES WE USE FAIL OR BECOME UNAVAILABLE,
OUR BUSINESS COULD BE HARMED
 
    We have incorporated technology developed by third parties, including
security and encryption technology, into our online insurance marketplace, and
we will continue to incorporate third-party technology in our future products
and services. We have limited control over whether or when these third-party
technologies will be developed or enhanced. If a third-party fails or refuses to
timely develop, license or support technology necessary to our services, market
acceptance of our online insurance marketplace could be harmed.
 
IF OUR INTERNAL SYSTEMS, OR THE INTERNAL SYSTEMS OF OUR INSURANCE COMPANY
CUSTOMERS OR OTHER ONLINE PARTNERS, ARE NOT YEAR 2000 READY, OUR BUSINESS COULD
BE SERIOUSLY HARMED
 
    Year 2000 issues may adversely affect our business. Many existing computer
programs and installed computer systems include computer code that uses only two
digits to identify a year. These systems could fail to function or produce
delayed or erroneous results if they interpret "00" to mean 1900 rather than
2000. As a result of this problem, commonly referred to as the "year 2000"
problem, older computer programs or systems may need to be upgraded or replaced.
Any failure of InsWeb's internal systems, the systems that carry Internet
traffic on InsWeb's online insurance marketplace or those of InsWeb's insurance
company partners or online partners as a result of the year 2000 problem could
harm our business. See "Management's Discussion and Analysis of Financial
Condition and Results of Operations--Year 2000 Readiness."
 
OUR EXECUTIVE OFFICERS AND DIRECTORS AND ENTITIES AFFILIATED WITH THEM WILL
RETAIN SUBSTANTIAL CONTROL OVER OUR BUSINESS AFTER THE OFFERING
 
    Our executive officers and directors and entities affiliated with them will
beneficially own approximately       of our outstanding common stock following
the completion of this offering. These persons and entities, acting together,
would be able to significantly influence all matters requiring approval by our
stockholders, including the election of directors and the approval of mergers
and other business combinations and may make decisions that are not in the best
interest of all stockholders.
 
OUR MANAGEMENT WILL HAVE BROAD DISCRETION OVER THE USE OF PROCEEDS FROM THIS
OFFERING
 
    The net proceeds to us from this offering are estimated to be approximately
$  million after deducting the estimated underwriting discount and offering
expenses. We currently have no specific plans for a significant portion of our
net proceeds from this offering. Consequently, our management will have the
discretion to allocate the net proceeds to uses that some stockholders may not
deem desirable. Management's allocation of the proceeds of this offering may not
benefit our business, and we may not be able to obtain a significant return on
any use of the proceeds of this offering.
 
THERE HAS NOT BEEN A PUBLIC MARKET FOR OUR COMMON STOCK AND INTERNET STOCKS ARE
EXTREMELY VOLATILE
 
    Before this offering, there has not been a public market for our common
stock. The initial public offering price will be determined through negotiations
between us and the representatives of the underwriters and may not be indicative
of the prices that will prevail in the trading market after this offering. The
trading price of our common stock is likely to be highly volatile and may be
significantly affected by factors including actual or anticipated fluctuations
in our operating results, new products or new contracts by us or our
competitors, conditions and trends in the electronic commerce and insurance
industries, changes in financial estimates by securities analysts, general
market conditions and other factors. The trading prices of many Internet stocks
have experienced
 
                                       16
<PAGE>
extreme price and volume fluctuations in recent months. These fluctuations often
have been unrelated or disproportionate to the operating performance of these
companies. These fluctuations may continue and could harm our stock price. Any
negative change in the public's perception of the prospects of Internet or
electronic commerce companies could also depress our stock price regardless of
our results.
 
FUTURE SALES OF OUR COMMON STOCK MAY CAUSE OUR STOCK PRICE TO DECLINE
 
    Sales of substantial amounts of our common stock in the public market after
this offering could reduce the prevailing market prices for our common stock. Of
the              shares of common stock to be outstanding upon the closing of
this offering, the              shares offered hereby will be eligible for
immediate sale in the public market without restriction, other than shares
purchased by our officers, directors or other "affiliates" within the meaning of
Rule 144 under the Securities Act of 1933. The remaining              shares of
our common stock held by existing stockholders upon the closing of this offering
will be "restricted securities," as that term is defined in Rule 144. Restricted
securities may be sold in the public market only if registered or if they
qualify for an exemption from registration under Rules 144, 144(k) or 701 under
the Securities Act. Holders of approximately              of these restricted
securities, including all of our officers and directors and the entities
affiliated with them, have entered into lock-up agreements providing that,
subject to limited exceptions, they will not sell, directly or indirectly, any
common stock without the prior consent of Goldman, Sachs & Co. for a period of
180 days from the date of this prospectus. Holders of these restricted
securities will be able to sell their shares in the public market as follows:
 
    -              restricted shares will be eligible for sale on the date of
      this prospectus pursuant to Rule 144(k) of the Securities Act;
 
    -              restricted shares will be eligible for sale 90 days after the
      date of this prospectus pursuant to Rule 144 and Rule 701 of the
      Securities Act;
 
    -              restricted shares will be eligible for sale 180 days after
      the date of this prospectus upon the expiration of the lock-up agreements
      described above; and
 
    -              the remainder of the restricted shares will be eligible for
      sale from time to time thereafter upon the expiration of the one-year
      holding periods and subject to the requirements of Rule 144.
 
    In addition, we intend to file a registration statement on Form S-8 under
the Securities Act approximately 90 days after the date of this offering to
register an aggregate of              shares of common stock issued or reserved
for issuance under our various stock plans.
 
OUR CHARTER DOCUMENTS AND OTHER AGREEMENTS MAY HINDER A POTENTIAL TAKEOVER
 
    Provisions of Delaware law and our certificate of incorporation and bylaws
could make more difficult the acquisition of us by means of a tender offer, a
proxy contest, or otherwise, and the removal of incumbent officers and
directors. See "Description of Capital Stock."
 
INVESTORS WILL EXPERIENCE IMMEDIATE DILUTION
 
    We expect the initial public offering price to be substantially higher than
the book value per share of the outstanding common stock immediately after this
offering. Accordingly, if you purchase common stock in this offering, you will
experience immediate dilution of approximately $               in the book value
per share of the common stock from the price you pay for the common stock. See
"Dilution."
 
                                       17
<PAGE>
                           FORWARD-LOOKING STATEMENTS
 
    This prospectus contains forward-looking statements that involve risks and
uncertainties. You should not rely on these forward-looking statements. We use
words like "anticipates," "believes," "plans," "expects," "future," "intends"
and similar expressions to identify these forward-looking statements. This
prospectus also contains forward-looking statements attributed to third parties
regarding their estimates of the growth of electronic commerce and the insurance
market. You should not place undue reliance on these forward-looking statements,
which apply only as of the date of this prospectus. Our actual results could
differ materially from those anticipated in these forward-looking statements for
many reasons, including those described in the risk factors above and elsewhere
in this prospectus. You should carefully read the entire prospectus before
purchasing our common stock.
 
                                       18
<PAGE>
                                USE OF PROCEEDS
 
    The net proceeds to InsWeb from the sale of the              shares of
common stock in this offering are estimated to be approximately $
million, assuming an initial public offering price of $               per share
and after deducting the estimated underwriting discount and offering expenses.
InsWeb intends to use these net proceeds for general corporate purposes,
principally working capital and capital expenditures. InsWeb may also use a
portion of the net proceeds to acquire or invest in complementary businesses or
products or to obtain the right to use complementary technologies, although
InsWeb has no current commitments or agreements with respect to any of these
types of acquisitions or investments. Pending these uses, InsWeb will invest the
net proceeds of this offering in short-term, investment-grade, interest-bearing
securities.
 
                                DIVIDEND POLICY
 
    InsWeb has never paid cash dividends on its capital stock. InsWeb currently
expects to retain earnings, if any, to finance the growth and development of its
business, and does not anticipate paying any cash dividends on its stock in the
foreseeable future.
 
                                       19
<PAGE>
                                 CAPITALIZATION
 
    The following table sets forth InsWeb's capitalization as of March 31, 1999:
 
    - on an actual basis, including shares committed to be issued on March 31,
      1999 and issued subsequent to that date;
 
    - on a pro forma basis, giving effect to the conversion of all outstanding
      shares of preferred stock into an aggregate of         shares of common
      stock upon the closing of this offering; and
 
    - on a pro forma basis, as adjusted to reflect the sale of the
                   shares of common stock in this offering, at an assumed
      initial public offering price of $               per share and after
      deducting the estimated underwriting discount and offering expenses, and
      InsWeb's receipt and application of the net proceeds.
 
<TABLE>
<CAPTION>
                                                                                       MARCH 31, 1999
                                                                            -------------------------------------
                                                                                                      PRO FORMA
                                                                              ACTUAL     PRO FORMA   AS ADJUSTED
                                                                            ----------  -----------  ------------
                                                                                  (UNAUDITED, IN THOUSANDS)
<S>                                                                         <C>         <C>          <C>
Long-term debt............................................................  $    2,089   $   2,089    $    2,089
                                                                            ----------  -----------  ------------
Stockholders' equity:
  Preferred stock, $0.001 par value; 2,000,000 shares authorized, 819,122
    shares issued and outstanding, actual;         shares authorized, none
    issued or outstanding, pro forma and pro forma as adjusted............           1          --            --
  Common stock, $0.001 par value;         shares authorized,
    shares issued and outstanding, actual;         shares authorized,
            shares issued and outstanding, pro forma;         shares
    authorized,         shares issued and outstanding, pro forma as
    adjusted(1)...........................................................          10          19
  Additional paid-in capital..............................................      96,534      96,526
  Common stock warrants...................................................         113         113           113
  Deferred stock compensation.............................................        (748)       (748)         (748)
  Accumulated deficit.....................................................     (46,750)    (46,750)      (46,750)
                                                                            ----------  -----------  ------------
    Total stockholders' equity............................................      49,160      49,160
                                                                            ----------  -----------  ------------
      Total capitalization................................................  $   51,249   $  51,249    $
                                                                            ----------  -----------  ------------
                                                                            ----------  -----------  ------------
</TABLE>
 
- --------------
 
(1) Excludes:
 
    -         shares issuable upon exercise of options outstanding at March 31,
      1999 under InsWeb's various stock option plans, with a weighted average
      exercise price of $    per share;
 
    -         shares of common stock available for future grant or issuance
      under InsWeb's various stock plans; and
 
    -       shares of common stock issuable upon exercise of warrants at an
      exercise price of $    per share.
 
    See "Management--Stock Plans," "Description of Capital Stock" and Notes 10,
    11 and 15 of Notes to InsWeb's Consolidated Financial Statements.
 
                                       20
<PAGE>
                                    DILUTION
 
    The pro forma net tangible book value of InsWeb's common stock as of March
31, 1999 was approximately $41.8 million, or $    per share. Pro forma net
tangible book value per share represents the amount of InsWeb's total assets,
excluding goodwill, less its total liabilities, divided by the total number of
shares of common stock outstanding, after giving effect to the conversion of all
outstanding shares of preferred stock into common stock. Dilution in pro forma
net tangible book value per share represents the difference between the amount
per share paid by purchasers of shares of InsWeb common stock in this offering
and the pro forma net tangible book value per share of InsWeb's common stock
immediately after the offering. After giving effect to InsWeb's sale of the
      shares of common stock in this offering, at an assumed initial public
offering price of $       per share, and after deducting the estimated
underwriting discount and offering expenses payable by InsWeb, the pro forma net
tangible book value of InsWeb's common stock would have been $               ,
or $               per share. This represents an immediate increase in net
tangible book value of $               per share to existing stockholders and an
immediate dilution of $               per share to new investors. The following
table illustrates this per share dilution:
 
<TABLE>
<S>                                                                            <C>        <C>
Assumed initial public offering price per share..............................             $
                                                                                          ---------
  Pro forma net tangible book value per share as of March 31, 1999...........  $
  Increase in net tangible book value per share attributable to new public
    investors................................................................  $
                                                                               ---------
Pro forma net tangible book value per share after the offering...............             $
                                                                                          ---------
Dilution per share to new public investors                                                $
                                                                                          ---------
                                                                                          ---------
</TABLE>
 
    The following table sets forth, on a pro forma basis as of March 31, 1999,
the number of shares of common stock purchased from InsWeb by existing
stockholders and by the new investors, together with the total price and average
price per share paid by each of these groups. The information presented is based
upon an assumed initial public offering price of $               per share,
before deducting the estimated underwriting discount and offering expenses
payable by InsWeb:
 
<TABLE>
<CAPTION>
                                                 SHARES PURCHASED         TOTAL CONSIDERATION
                                             ------------------------  -------------------------   AVERAGE PRICE
                                                NUMBER       PERCENT       AMOUNT       PERCENT      PER SHARE
                                             -------------  ---------  --------------  ---------  ---------------
<S>                                          <C>            <C>        <C>             <C>        <C>
Existing stockholders......................                         %  $   86,147,777          %     $
New investors..............................
                                             -------------  ---------  --------------  ---------
  Total....................................                    100.0%  $                  100.0%     $
                                             -------------  ---------  --------------  ---------
                                             -------------  ---------  --------------  ---------
</TABLE>
 
    The foregoing discussion and tables are based upon the number of shares
actually outstanding on March 31, 1999 and shares committed to be issued on
March 31, 1999 and issued subsequent to that date, and assume no exercise of
options or warrants outstanding as of March 31, 1999. As of that date, there
were:
 
    -         shares issuable upon exercise of options outstanding at March 31,
      1999 under InsWeb's various stock plans, with a weighted average exercise
      price of $    per share; and
 
    -     shares of common stock issuable upon exercise of warrants at an
      exercise price of $    per share.
 
    To the extent these options and warrants are exercised, there will be
further dilution to the new investors. See "Management--Stock Plans" and Notes
10, 11 and 15 of Notes to InsWeb's Consolidated Financial Statements.
 
                                       21
<PAGE>
                      SELECTED CONSOLIDATED FINANCIAL DATA
 
    The following selected consolidated financial data should be read in
conjunction with "Management's Discussion and Analysis of Financial Condition
and Results of Operations" and InsWeb's consolidated financial statements and
the notes thereto included elsewhere in this prospectus. The consolidated
statement of operations data set forth below for the years ended December 31,
1996, 1997 and 1998 and the consolidated balance sheet data as of December 31,
1997 and 1998 are derived from, and are qualified by reference to, InsWeb's
audited consolidated financial statements included elsewhere in this prospectus.
The consolidated statement of operations data for the period from February 28,
1995 (inception) to December 31, 1995 and the consolidated balance sheet data as
of December 31, 1995 and 1996 are derived from audited consolidated financial
statements not included in this prospectus. The consolidated statement of
operations data set forth below for the three month periods ended March 31, 1998
and 1999 and the consolidated balance sheet data as of March 31, 1999 are
derived from, and are qualified by reference to, InsWeb's unaudited consolidated
financial statements included elsewhere in this prospectus. The unaudited
consolidated financial statements include all adjustments, consisting only of
normal recurring adjustments, necessary for a fair presentation of InsWeb's
financial position and results of operations. The results of operations for the
three months ended March 31, 1999 are not necessarily indicative of the results
that may be expected for the full year ending December 31, 1999, or any other
future period.
<TABLE>
<CAPTION>
                                                                                                                         THREE
                                                                                                                        MONTHS
                                                                       PERIOD FROM                                       ENDED
                                                                      FEBRUARY 28,                                     MARCH 31,
                                                                          1995                                         ---------
                                                                     (INCEPTION) TO       YEAR ENDED DECEMBER 31,        1998
                                                                      DECEMBER 31,    -------------------------------  ---------
                                                                          1995          1996       1997       1998
                                                                     ---------------  ---------  ---------  ---------  (UNAUDITED)
                                                                                (IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                                                  <C>              <C>        <C>        <C>        <C>
CONSOLIDATED STATEMENT OF OPERATIONS DATA:
Revenues:
  Transaction fees.................................................   $          --   $       7  $     116  $   3,152  $     172
  Development and maintenance fees.................................              --         199        551        789        103
  Other revenues...................................................              --          42         83        369          9
                                                                     ---------------  ---------  ---------  ---------  ---------
    Total revenues.................................................              --         248        750      4,310        284
                                                                     ---------------  ---------  ---------  ---------  ---------
Operating expenses:
  Product development..............................................             774       2,900      3,210      4,627        893
  Sales and marketing..............................................             551       2,010      3,167      8,954      1,272
  General and administrative.......................................             700       2,730      3,729      7,180      1,332
  Amortization of intangible assets................................              --          --         --         --         --
  Impairment loss..................................................              --          --         --      5,450         --
                                                                     ---------------  ---------  ---------  ---------  ---------
    Total operating expenses.......................................           2,025       7,640     10,106     26,211      3,497
                                                                     ---------------  ---------  ---------  ---------  ---------
Loss from operations...............................................          (2,025)     (7,392)    (9,356)   (21,901)    (3,213)
                                                                     ---------------  ---------  ---------  ---------  ---------
Other income, net..................................................              --          --         --        600         --
Interest income (expense), net.....................................              (6)        122        293     (1,189)       (18)
                                                                     ---------------  ---------  ---------  ---------  ---------
Net loss...........................................................   $      (2,031)  $  (7,270) $  (9,063) $ (22,490) $  (3,231)
                                                                     ---------------  ---------  ---------  ---------  ---------
                                                                     ---------------  ---------  ---------  ---------  ---------
Net loss per share--basic and diluted(1)...........................   $   (1,015.50)  $   (0.84) $   (0.93) $   (2.28) $   (0.33)
                                                                     ---------------  ---------  ---------  ---------  ---------
                                                                     ---------------  ---------  ---------  ---------  ---------
Shares used in computing net loss per share--basic and
  diluted(1).......................................................               2       8,703      9,734      9,875      9,754
                                                                     ---------------  ---------  ---------  ---------  ---------
                                                                     ---------------  ---------  ---------  ---------  ---------
 
<CAPTION>
 
                                                                       1999
                                                                     ---------
 
<S>                                                                  <C>
CONSOLIDATED STATEMENT OF OPERATIONS DATA:
Revenues:
  Transaction fees.................................................  $   2,868
  Development and maintenance fees.................................        443
  Other revenues...................................................         --
                                                                     ---------
    Total revenues.................................................      3,311
                                                                     ---------
Operating expenses:
  Product development..............................................      1,551
  Sales and marketing..............................................      3,849
  General and administrative.......................................      2,557
  Amortization of intangible assets................................        782
  Impairment loss..................................................         --
                                                                     ---------
    Total operating expenses.......................................      8,739
                                                                     ---------
Loss from operations...............................................     (5,428)
                                                                     ---------
Other income, net..................................................         --
Interest income (expense), net.....................................       (468)
                                                                     ---------
Net loss...........................................................  $  (5,896)
                                                                     ---------
                                                                     ---------
Net loss per share--basic and diluted(1)...........................  $   (0.55)
                                                                     ---------
                                                                     ---------
Shares used in computing net loss per share--basic and
  diluted(1).......................................................     10,637
                                                                     ---------
                                                                     ---------
</TABLE>
 
<TABLE>
<CAPTION>
                                                                                         DECEMBER 31,
                                                                          ------------------------------------------   MARCH 31,
                                                                            1995       1996       1997       1998         1999
                                                                          ---------  ---------  ---------  ---------  ------------
                                                                                               (IN THOUSANDS)         (UNAUDITED)
<S>                                                                       <C>        <C>        <C>        <C>        <C>
CONSOLIDATED BALANCE SHEET DATA:
  Cash and cash equivalents.............................................  $       6  $   6,807  $   2,360  $   8,337   $    9,657
  Working capital (deficit).............................................     (1,564)     6,739      2,040      5,496       35,431
  Total assets..........................................................        423      9,353      5,140     49,357       56,533
  Long-term debt........................................................         --         --         --      2,089        2,089
  Total stockholders' equity (deficit)..................................     (1,184)     7,476      3,063     19,582       49,160
</TABLE>
 
- ------------------
 
(1) See Note 2 of Notes to InsWeb's Consolidated Financial Statements for a
    description of the computation of the number of shares and net loss per
    share.
 
                                       22
<PAGE>
                 SELECTED PRO FORMA CONSOLIDATED FINANCIAL DATA
 
    Effective December 31, 1998, InsWeb acquired all of the outstanding shares
of Benelytics, Inc., a developer of employee health benefits selection and
management software and reference data products. The acquisition was accounted
for using the purchase method of accounting, and accordingly, the purchase price
was allocated to the tangible and intangible assets acquired and liabilities
assumed on the basis of their respective fair values on the acquisition date.
The following unaudited pro forma consolidated statement of operations data
reflects the acquisition of Benelytics as if the acquisition had occurred on
January 1, 1998. The pro forma consolidated statement of operations data may not
be indicative of the results of operations had the acquisition actually occurred
on January 1, 1998, nor do they purport to indicate the future results of
operations of InsWeb.
 
<TABLE>
<CAPTION>
                                                                                                   YEAR ENDED
                                                                                                DECEMBER 31, 1998
                                                                                               -------------------
                                                                                                 (IN THOUSANDS,
                                                                                                EXCEPT PER SHARE
                                                                                                      DATA)
<S>                                                                                            <C>
PRO FORMA CONSOLIDATED STATEMENT OF OPERATIONS DATA:
Revenues:
  Transaction fees...........................................................................      $     3,152
  Development and maintenance fees...........................................................              789
  Other revenues.............................................................................              374
                                                                                                      --------
    Total revenues...........................................................................            4,315
                                                                                                      --------
Operating expenses:
  Product development........................................................................            5,015
  Sales and marketing........................................................................            9,147
  General and administrative.................................................................            7,856
  Amortization of intangible assets..........................................................            3,129
  Impairment loss............................................................................            5,450
                                                                                                      --------
    Total operating expenses.................................................................           30,597
Loss from operations.........................................................................          (26,282)
                                                                                                      --------
Other income, net............................................................................              601
Interest income (expense), net...............................................................           (1,287)
                                                                                                      --------
Net loss.....................................................................................      $   (26,968)
                                                                                                      --------
                                                                                                      --------
Pro forma net loss per share--basic and diluted(1)...........................................      $     (2.58)
                                                                                                      --------
                                                                                                      --------
Shares used in computing pro forma net loss per share--basic and diluted(1)..................           10,452
                                                                                                      --------
                                                                                                      --------
</TABLE>
 
- --------------
 
(1) See Note B of Notes to Consolidated Pro Forma Financial Information for a
    description of the method used to compute basic and diluted net loss per
    share.
 
                                       23
<PAGE>
                    MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                 FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
    THE FOLLOWING DISCUSSION CONTAINS FORWARD-LOOKING STATEMENTS WITH RESPECT TO
INSWEB'S FUTURE FINANCIAL PERFORMANCE. THESE FORWARD-LOOKING STATEMENTS ARE
SUBJECT TO VARIOUS RISKS AND UNCERTAINTIES, INCLUDING THE FACTORS DESCRIBED IN
"RISK FACTORS" AND ELSEWHERE IN THIS PROSPECTUS, THAT COULD CAUSE INSWEB'S
ACTUAL RESULTS TO DIFFER MATERIALLY FROM HISTORICAL RESULTS OR THOSE CURRENTLY
ANTICIPATED.
 
OVERVIEW
 
    InsWeb operates the leading online insurance marketplace in the United
States. InsWeb's marketplace enables consumers to shop online for a variety of
insurance products, including automobile, term life, homeowners, renters and
individual health insurance, and obtain insurance company-sponsored quotes for
actual coverage. In order to create this marketplace, InsWeb has partnered with
more than 30 insurance companies throughout the United States.
 
    InsWeb was incorporated in February 1995. During 1995 and 1996, InsWeb's
operating activities principally involved the design of its online marketplace
and the development of a technology platform capable of handling the complex
processing requirements of numerous insurance companies as well as heavy volumes
of consumer traffic. From late 1996 through early 1998, InsWeb focused its
efforts on establishing relationships with leading insurance companies,
assisting them with the development of their online distribution strategies and
building custom interfaces between their information systems and InsWeb's
technology platform. In the second quarter of 1998, InsWeb initiated activities
designed to attract consumer traffic to its website, including commencing local
advertising campaigns and the establishment of online partnerships with key
Internet portals such as Yahoo!, as well as other Web businesses that are
sources of insurance shoppers, such as personal finance, automobile purchase or
mortgage origination websites. As a result of these activities, consumer visits
to the InsWeb site and completed shopping sessions (site visits in which a
consumer completes a quote form for a particular insurance product) have
increased substantially in subsequent quarters.
 
    InsWeb's principal source of revenues is transaction fees. While quotes
obtained through InsWeb's online insurance marketplace are provided to consumers
free of charge, InsWeb's insurance company partners pay transaction fees to
InsWeb generally based on qualified leads delivered to them electronically.
Qualified leads are produced in two ways: for insurance companies offering
consumers instant online quotes, a qualified lead is produced when a consumer
requests insurance coverage based on a specific quote; for insurance companies
providing e-mail or other offline quotes, a qualified lead is produced when the
consumer clicks to request the quote itself. In either case, transaction fees
are payable whether or not the consumer actually purchases an insurance policy
from the insurance company, and revenue from transaction fees is recognized at
the time the qualified lead is delivered to the insurance company.
 
    InsWeb also generates development and maintenance fees from its insurance
company partners. InsWeb charges a fee to design and develop customized
interfaces between an insurance company's information system and the InsWeb
site. Development fees are typically recognized when the insurance company's
integration with the InsWeb site becomes operational. Additional development
fees are charged as insurance companies add new products, increase their
geographic coverage and convert to instant quoting capability on InsWeb's online
insurance marketplace, as well as for periodic upgrades and changes to insurance
companies' information resident on the InsWeb site. InsWeb charges maintenance
fees for maintaining and servicing the programs of the individual insurance
companies and for maintaining any hardware at InsWeb's facility that is
dedicated to specific insurance companies. These maintenance fees are typically
 
                                       24
<PAGE>
payable monthly and are recognized as revenue ratably over the term of the
maintenance agreement. Prepaid development and maintenance fees are recorded as
deferred revenue until earned. Development and maintenance fees are expected to
account for a declining percentage of total revenues as InsWeb's online
marketplace expands and transaction fees increase.
 
    InsWeb initially focused its efforts on developing insurance company
coverage for automobile insurance in order to be able to offer true comparative
online shopping for this important segment of the insurance market. Automobile
insurance accounted for approximately 64% of total revenues in 1997, 70% in 1998
and 83% in the three months ended March 31, 1999. InsWeb intends to continue to
expand its online insurance marketplace by adding new products, additional
insurance company partners and geographic coverage; however, automobile
insurance is expected to continue to account for a substantial portion of
InsWeb's revenues for the foreseeable future.
 
    Despite the ongoing addition of new insurance company partners to its online
insurance marketplace, InsWeb has been dependent on a limited number of
insurance companies for a majority of its revenues. Revenues from State Farm,
AIG and American Family accounted for approximately 32%, 13% and 11%,
respectively, of InsWeb's revenues for the three months ended March 31, 1999,
and revenues from State Farm, AIG and RelianceDirect accounted for approximately
40%, 16% and 10%, respectively, of InsWeb's revenues for the year ended December
31, 1998. InsWeb expects its revenues to become less concentrated as the Company
continues to add new insurance company partners to its online insurance
marketplace. However, because of the broad market presence of some of InsWeb's
insurance company partners, InsWeb expects to continue to generate a substantial
portion of its revenues from a limited number of insurance companies for the
foreseeable future.
 
    Product development expenses consist primarily of payroll and related
expenses for development and technology personnel. To date, InsWeb has not
capitalized any of its software development costs. Because the timing of the
commercial release of its products has substantially coincided with their
technological feasibility, all software development costs have been expensed as
incurred. InsWeb intends to continue to expand its online insurance marketplace
by adding additional product offerings and insurance company partners and
expects that these activities will require additional personnel. Accordingly,
InsWeb expects that its product development expenses will continue to increase
for the foreseeable future.
 
    Sales and marketing expenses consist primarily of payroll and related
expenses for InsWeb's sales and marketing personnel as well as consumer
marketing expenditures for advertising, public relations, promotions and fees
paid to InsWeb's online partners. InsWeb intends to significantly increase its
sales and marketing expenses in order to establish and maintain relationships
with insurance companies, attract increased consumer traffic to the InsWeb site,
and develop the InsWeb brand. InsWeb intends to invest substantially in an
integrated consumer marketing program including the expansion and enhancement of
its network of online partners as well as traditional offline and online
advertising campaigns designed to increase consumer awareness of InsWeb and its
online insurance marketplace. At the same time, InsWeb intends to continue to
devote substantial resources to market the InsWeb online marketplace to
insurance companies, to add new insurance company partners and expand
relationships with existing partners so that it can offer consumers greater
comparison shopping opportunities over an increasingly broad selection of
products.
 
    General and administrative expenses consist primarily of payroll and related
expenses for InsWeb's management, administrative and accounting personnel,
expenses relating to site operations, professional fees and other general
corporate expenses. InsWeb expects that, in support of the continued growth of
its business and its operations as a public company, general and administrative
expenses will continue to increase for the foreseeable future.
 
                                       25
<PAGE>
    In order to accelerate the development of its health insurance product
offerings, InsWeb acquired Benelytics, Inc., a developer of employee health
benefits selection and management software and reference data products. The
acquisition was effective on December 31, 1998 and was accounted for using the
purchase method of accounting. Accordingly, the purchase price was allocated to
the tangible and intangible assets acquired and liabilities assumed on the basis
of their respective fair values as of the acquisition date. The total purchase
price of $8.7 million consisted of       shares and warrants to purchase an
aggregate of       shares of the Company's common stock with an estimated fair
value of approximately $8.5 million and acquisition-related expenses and assumed
liabilities. Of the total purchase price, $7.3 million was allocated to goodwill
and $1.4 million to software and other intangible assets. The goodwill will be
amortized over three years, and the other intangible assets will be amortized
over two years.
 
    Since its inception, InsWeb has incurred significant losses, and as of March
31, 1999, InsWeb had an accumulated deficit of $46.8 million. These losses and
this accumulated deficit have resulted from the significant costs incurred in
the development of InsWeb's technology platform, the establishment of
relationships with its insurance company partners, their integration with the
InsWeb site, and InsWeb's marketing and sales activities. InsWeb intends to
continue to invest heavily in product development, sales and marketing and in
its administrative infrastructure. As a result, InsWeb believes that it will
continue to incur substantial operating losses for the foreseeable future.
Although InsWeb has experienced significant revenue growth in recent periods,
its operating results for future periods are subject to numerous uncertainties,
and there can be no assurance that InsWeb's revenue growth will continue or that
it will be able to achieve or sustain profitability. In view of the rapidly
evolving nature of InsWeb's business and its limited operating history, InsWeb
believes that period-to-period comparisons of its operating results are not
necessarily meaningful and should not be relied upon as an indication of future
performance.
 
RESULTS OF OPERATIONS
 
    The following table sets forth statement of operations data as a percentage
of total revenues for the periods indicated:
 
<TABLE>
<CAPTION>
                                                              YEAR ENDED               THREE MONTHS ENDED
                                                             DECEMBER 31,                   MARCH 31,
                                                   ---------------------------------  ---------------------
                                                      1996        1997       1998        1998       1999
                                                   ----------  ----------  ---------  ----------  ---------
<S>                                                <C>         <C>         <C>        <C>         <C>
Revenues:
  Transaction fees...............................         2.7%       15.4%      73.1%       60.7%      86.6%
  Development and maintenance fees...............        80.4        73.6       18.3        36.1       13.4
  Other revenues.................................        16.9        11.0        8.6         3.2         --
                                                   ----------  ----------  ---------  ----------  ---------
    Total revenues...............................       100.0       100.0      100.0       100.0      100.0
                                                   ----------  ----------  ---------  ----------  ---------
Operating expenses:
  Product development............................     1,169.7       428.1      107.4       314.8       46.9
  Sales and marketing............................       810.7       422.4      207.7       448.4      116.2
  General and administrative.....................     1,101.2       497.5      166.6       469.7       77.2
  Amortization of intangible assets..............          --          --         --          --       23.6
  Impairment loss................................          --          --      126.4          --         --
                                                   ----------  ----------  ---------  ----------  ---------
    Total operating expenses.....................     3,081.6     1,348.0      608.1     1,232.9      263.9
                                                   ----------  ----------  ---------  ----------  ---------
Loss from operations.............................    (2,981.6)   (1,248.0)    (508.1)   (1,132.9)    (163.9)
                                                   ----------  ----------  ---------  ----------  ---------
Other income, net................................          --          --       13.9          --         --
Interest income (expense), net...................        49.0        39.1      (27.6)       (6.1)     (14.1)
                                                   ----------  ----------  ---------  ----------  ---------
Net loss.........................................    (2,932.6)%   (1,208.9)%    (521.8)%   (1,139.0)%    (178.0)%
                                                   ----------  ----------  ---------  ----------  ---------
                                                   ----------  ----------  ---------  ----------  ---------
</TABLE>
 
                                       26
<PAGE>
THREE MONTHS ENDED MARCH 31, 1999 AND 1998
 
REVENUES
 
    TRANSACTION FEES.  Transaction fees accounted for $2.9 million, or 86.6%, of
total revenues for the three months ended March 31, 1999, compared to $172,000,
or 60.7%, for the comparable period in 1998. This increase was the result of a
substantial increase in the number of completed shopping sessions and, to a
lesser extent, increased revenues per completed shopping session. The increase
in shopping sessions resulted from increased consumer traffic due to InsWeb's
consumer marketing activities and the addition of a substantial number of online
partners. The increase in revenues per completed shopping session was due to
increased insurance company coverage and, to a lesser degree, increases in the
average transaction fee per qualified lead.
 
    DEVELOPMENT AND MAINTENANCE FEES.  Development and maintenance fees
accounted for $443,000, or 13.4%, of total revenues for the three months ended
March 31, 1999, compared to $103,000, or 36.1%, for the comparable period in
1998. The increase in development fees resulted primarily from an increased
number of new insurance company partners whose integration with the InsWeb
online insurance marketplace became operational during the three months ended
March 31, 1999, compared to the comparable period in 1998. Maintenance fees
increased as a result of the expansion in the overall number of InsWeb's
insurance company partners.
 
OPERATING EXPENSES
 
    PRODUCT DEVELOPMENT.  Product development expenses increased to $1.6 million
for the three months ended March 31, 1999 from $893,000 for the comparable
period in 1998. This increase was primarily attributable to the hiring of
personnel to support the requirements of InsWeb's growing network of
participating insurance companies and online partners and to design, test and
deploy InsWeb's expanding line of product offerings.
 
    SALES AND MARKETING.  Sales and marketing expenses increased to $3.8 million
for the three months ended March 31, 1999 from $1.3 million for the comparable
period in 1998. This increase was due to substantial increases in consumer
marketing expenses, including increased costs and fees associated with new
online partners, as well as an increase in sales and marketing personnel and
related costs.
 
    GENERAL AND ADMINISTRATIVE.  General and administrative expenses increased
to $2.6 million for the three months ended March 31, 1999 from $1.3 million for
the comparable period in 1998. This increase was primarily due to increased
personnel and related costs, increased office and occupancy costs associated
with additional leased office facilities and increased depreciation related to
capital expenditures.
 
    AMORTIZATION OF INTANGIBLE ASSETS.  Amortization of intangible assets during
the three months ended March 31, 1999 was $782,000. This amount was attributable
to the acquisition of Benelytics in December 1998.
 
INTEREST INCOME (EXPENSE), NET
 
    Interest income (expense), net includes income earned on InsWeb's invested
cash and expense related to its outstanding debt obligations. Net interest
expense for the three months ended March 31, 1999 was $468,000, compared to
$18,000 for the comparable period in 1998. The increased interest expense was
due to increased borrowings.
 
                                       27
<PAGE>
YEARS ENDED DECEMBER 31, 1998, 1997 AND 1996
 
REVENUES
 
    TRANSACTION FEES.  Transaction fees increased to $3.2 million in 1998 from
$116,000 in 1997 and $7,000 in 1996. These increases were primarily due to
substantial increases in the number of completed shopping sessions and, to a
lesser extent, increased revenues per completed shopping session. The increase
in shopping sessions resulted from increased consumer traffic due to InsWeb's
consumer marketing activities that were initiated in the second quarter of 1998
and the addition of a substantial number of online partners. The increase in
revenues per completed shopping session was due to increased insurance company
coverage and, to a lesser degree, increases in the average transaction fee per
qualified lead.
 
    DEVELOPMENT AND MAINTENANCE FEES.  Development and maintenance fees
increased to $789,000 in 1998 from $551,000 in 1997 and $199,000 in 1996. These
increases were primarily the result of increases in the number of new insurance
carriers added to the InsWeb online insurance marketplace.
 
    OTHER REVENUES.  Other revenues of $369,000 in 1998 related primarily to
fees received under a non-recurring license of software technology. Other
revenues of $83,000 and $42,000 in 1997 and 1996, respectively, related to
services which InsWeb no longer offers.
 
OPERATING EXPENSES
 
    PRODUCT DEVELOPMENT.  Product development expenses increased to $4.6 million
in 1998 from $3.2 million in 1997 and $2.9 million in 1996. These increases were
primarily attributable to continued hiring of personnel to support the
requirements of InsWeb's growing network of participating insurance companies
and online partners and to design, test and deploy InsWeb's expanding line of
product offerings.
 
    SALES AND MARKETING.  Sales and marketing expenses increased to $9.0 million
in 1998 from $3.2 million in 1997 and $2.0 million in 1996. These increases were
due to a substantial increase in consumer marketing expenses, including costs
and fees associated with new online partnership agreements, as well as an
increase in sales and marketing personnel and related costs.
 
    GENERAL AND ADMINISTRATIVE.  General and administrative expenses increased
to $7.2 million in 1998 from $3.7 million in 1997 and $2.7 million in 1996.
These increases were primarily due to increased personnel and related costs,
increased office and occupancy costs and increased depreciation related to
capital expenditures.
 
    IMPAIRMENT LOSS.  InsWeb assesses the impairment of its long-lived assets
when events or changes in circumstances indicate that the carrying value of an
asset may not be recoverable. In 1998, InsWeb recorded an impairment loss of
$5.5 million related to licensed software which InsWeb determined not to
integrate into its products and website and which has no alternative future use.
 
OTHER INCOME, NET
 
    Other income, net in 1998 represented income from the sale of assets of
InsWeb's property and casualty agents line of business, net of a $50,000
non-compete fee.
 
INTEREST INCOME (EXPENSE), NET
 
    Net interest expense of $1.2 million in 1998 was due to interest paid on
increased borrowings. Net interest income in 1997 and 1996 resulted from
InsWeb's investment of proceeds received from the sale of preferred and common
stock.
 
                                       28
<PAGE>
QUARTERLY RESULTS OF OPERATIONS
 
    The following table sets forth certain unaudited consolidated statement of
operations data for the five quarters ended March 31, 1999, and such data
expressed as a percentage of total revenues for each quarter. This information
has been derived from InsWeb's unaudited consolidated financial statements. In
management's opinion, this unaudited information has been prepared on the same
basis as InsWeb's annual consolidated financial statements and includes all
adjustments, consisting only of normal recurring adjustments, necessary for a
fair presentation of the information for the quarters presented. This
information should be read in conjunction with the consolidated financial
statements and notes thereto included elsewhere in this Prospectus. Historical
results for any quarter are not necessarily indicative of the results to be
expected for any future period.
<TABLE>
<CAPTION>
                                                                            THREE MONTHS ENDED
                                                         ---------------------------------------------------------
<S>                                                      <C>         <C>        <C>          <C>         <C>
                                                          MAR. 31,   JUNE 30,    SEPT. 30,    DEC. 31,   MAR. 31,
                                                            1998       1998        1998         1998       1999
                                                         ----------  ---------  -----------  ----------  ---------
 
<CAPTION>
                                                                              (IN THOUSANDS)
<S>                                                      <C>         <C>        <C>          <C>         <C>
STATEMENT OF OPERATIONS DATA:
Revenues:
  Transaction fees.....................................  $      172  $     490   $   1,059   $    1,431  $   2,868
  Development and maintenance fees.....................         103        243         204          239        443
  Other revenues.......................................           9         10          --          350         --
                                                         ----------  ---------  -----------  ----------  ---------
    Total revenues.....................................         284        743       1,263        2,020      3,311
                                                         ----------  ---------  -----------  ----------  ---------
Operating expenses:
  Product development..................................         893      1,147       1,232        1,355      1,551
  Sales and marketing..................................       1,272      2,501       2,223        2,958      3,849
  General and administrative...........................       1,332      1,561       1,759        2,528      2,557
  Amortization of intangible assets....................          --         --          --           --        782
  Impairment loss......................................          --         --          --        5,450         --
                                                         ----------  ---------  -----------  ----------  ---------
    Total operating expenses...........................       3,497      5,209       5,214       12,291      8,739
                                                         ----------  ---------  -----------  ----------  ---------
Loss from operations...................................      (3,213)    (4,466)     (3,951)     (10,271)    (5,428)
                                                         ----------  ---------  -----------  ----------  ---------
Other income, net......................................          --         --          --          600         --
Interest income (expense), net.........................         (18)      (192)       (370)        (609)      (468)
                                                         ----------  ---------  -----------  ----------  ---------
Net loss...............................................  $   (3,231) $  (4,658)  $  (4,321)  $  (10,280) $  (5,896)
                                                         ----------  ---------  -----------  ----------  ---------
                                                         ----------  ---------  -----------  ----------  ---------
AS A PERCENTAGE OF TOTAL REVENUES:
Revenues:
  Transaction fees.....................................        60.6%      66.0%       83.8%        70.9%      86.6%
  Development and maintenance fees.....................        36.3       32.7        16.2         11.8       13.4
  Other revenues.......................................         3.1        1.3          --         17.3         --
                                                         ----------  ---------  -----------  ----------  ---------
    Total revenues.....................................       100.0      100.0       100.0        100.0      100.0
                                                         ----------  ---------  -----------  ----------  ---------
Operating expenses:
  Product development..................................       314.8      154.4        97.5         67.1       46.9
  Sales and marketing..................................       448.4      336.6       176.0        146.4      116.2
  General and administrative...........................       469.7      210.1       139.3        125.2       77.2
  Amortization of intangible assets....................          --         --          --           --       23.6
  Impairment loss......................................          --         --          --        269.8         --
                                                         ----------  ---------  -----------  ----------  ---------
    Total operating expenses...........................     1,232.9      701.1       412.8        608.5      263.9
                                                         ----------  ---------  -----------  ----------  ---------
Loss from operations...................................    (1,132.9)    (601.1)     (312.8)      (508.5)    (163.9)
                                                         ----------  ---------  -----------  ----------  ---------
Other income, net......................................          --         --          --         29.7         --
Interest income (expense), net.........................        (6.1)     (25.8)      (29.3)       (30.1)     (14.1)
                                                         ----------  ---------  -----------  ----------  ---------
Net loss...............................................    (1,139.0)%    (626.9)%     (342.1)%     (508.9)%    (178.0)%
                                                         ----------  ---------  -----------  ----------  ---------
                                                         ----------  ---------  -----------  ----------  ---------
</TABLE>
 
                                       29
<PAGE>
    InsWeb's transaction fee revenues have increased steadily over the last five
quarters, primarily as a result of continued increases in the number of
completed shopping sessions and, to a lesser extent, increased revenues per
completed shopping session. Development and maintenance revenues have increased
as a function of the addition and integration of new insurance company partners
to InsWeb's online insurance marketplace but have declined as a percentage of
total revenues as consumer traffic and transaction fees have increased.
 
    Quarterly increases in operating expenses reflected the continued expansion
of the Company's operations throughout the five-quarter period, although certain
categories of expenditures fluctuated on a quarter-to-quarter basis. The
increase in sales and marketing expenses for the quarter ended June 30, 1998
reflected the launch of InsWeb's advertising campaign and the establishment of
relationships with several key online partners. The impairment loss of
approximately $5.5 million in the quarter ended December 31, 1998 was the result
of InsWeb's assessment of its long-lived assets and its determination not to
integrate certain licensed software into its products and website. Other income
of $600,000 in the quarter ended December 31, 1998 represented the sale of
assets of InsWeb's property and casualty agents line of business, net of a
$50,000 non-compete fee. Net interest expense increased quarter-to-quarter
during 1998 as a result of increased borrowings by InsWeb. Net interest expense
decreased in the first quarter of 1999, when InsWeb repaid its outstanding
borrowings with proceeds from the issuance of preferred stock.
 
    InsWeb expects to experience significant fluctuations in future quarterly
operating results due to a variety of factors, many of which are outside of
InsWeb's control. InsWeb's limited operating history and the emerging nature of
the markets in which it competes make it difficult for InsWeb to accurately
forecast its operating results. InsWeb's operating results in one or more future
quarters may fall below the expectations of securities analysts and investors,
which would almost certainly cause the trading price of InsWeb's common stock to
decline.
 
LIQUIDITY AND CAPITAL RESOURCES
 
    InsWeb has financed its operations primarily through private placements of
equity securities and borrowings from an affiliate of one of its investors.
Through March 31, 1999, net proceeds from the sale of InsWeb's equity securities
totaled $85.4 million. In November 1996, InsWeb entered into a $25 million line
of credit arrangement with an affiliate of one of its investors under which it
made periodic borrowings during 1998 to fund its working capital and capital
expenditure requirements. At March 31, 1999, there were no borrowings
outstanding under the line of credit, and the line of credit will terminate upon
the closing of this offering.
 
    Net cash used in operating activities was $6.0 million in the first three
months of 1999 and $18.0 million and $8.0 million in 1998 and 1997,
respectively. In each period, the use of cash primarily consisted of InsWeb's
net loss before noncash items. In 1998, the noncash items included an impairment
loss of $5.5 million, $650,000 from the sale of the property and casualty agents
line of business and $350,000 of revenue from an agreement to license software.
Increases in accounts receivable and deposits, partially offset by increases in
accounts payable and accrued expenses, also contributed to the cash used in
operations in 1998 and the three months ended March 31, 1999.
 
    Net cash used in investing activities was $757,000 in the first three months
of 1999 and $3.9 million and $673,000 in 1998 and 1997, respectively. Net cash
used in investing activities for each of these periods primarily consisted of
investments in leasehold improvements and purchases of equipment and furniture.
 
                                       30
<PAGE>
    Net cash provided by financing activities was $8.1 million in the first
three months of 1999 and $27.9 million and $4.2 million in 1998 and 1997,
respectively. Net cash provided by financing activities during the three months
ended March 31, 1999 primarily consisted of net proceeds of $28.2 million from
the issuance of preferred stock, offset by the repayment of $19.3 million in
borrowings under the line of credit. Net cash provided during 1998 primarily
consisted of $19.3 million in net borrowings under the line of credit and $8.0
million in proceeds from the issuance of preferred stock. Net cash provided
during 1997 primarily consisted of net proceeds of $4.2 million from the
issuance of preferred stock.
 
    At April 30, 1999, InsWeb's principal sources of liquidity were $33.3
million in cash and cash equivalents and $25.0 million available under its line
of credit, which will terminate upon the closing of this offering.
 
    InsWeb had no material commitments for capital expenditures at March 31,
1999 but expects such expenditures to total approximately $3 million in 1999.
Such expenditures will primarily be for equipment, software and furniture.
InsWeb also has total minimum lease obligations of $17.6 million through
September 2008 under noncancelable operating leases. In addition, InsWeb is
obligated to make minimum payments totaling $10.5 million through April 2001
under various marketing agreements.
 
    InsWeb currently anticipates that its balances of cash and cash equivalents
together with the net proceeds of this offering and cash generated by its
operations, will be sufficient to meet its anticipated cash needs for working
capital and capital expenditures for at least the next 18 months. InsWeb may
require additional capital prior to the end of this period if, for example, it
were to experience greater than expected losses from operations or if it were to
pursue one or more business acquisitions or investments. InsWeb cannot be
certain that additional financing will be available when required, on favorable
terms or at all. If InsWeb is not successful in raising additional capital as
required, its business could be materially harmed. If additional funds are
raised through the issuance of equity securities, the percentage ownership of
InsWeb's then-current stockholders would be reduced.
 
RECENT ACCOUNTING PRONOUNCEMENTS
 
    In March 1998, the Accounting Standards Executive Committee of the American
Institute of Certified Public Accountants issued Statement of Position No. 98-1,
ACCOUNTING FOR THE COSTS OF COMPUTER SOFTWARE DEVELOPED OR OBTAINED FOR INTERNAL
USE, or SOP 98-1. SOP 98-1 provides guidance on accounting for the costs of
computer software developed or obtained for internal use and defines specific
criteria that determine when such costs are required to be expensed and when
they may be capitalized. SOP 98-1 is effective for fiscal years beginning after
December 15, 1998. Accordingly, InsWeb will adopt SOP 98-1 for its financial
statements for the year ending December 31, 1999. Management does not believe
that the adoption of SOP 98-1 will have a material effect on InsWeb's results of
operations or financial condition.
 
    In June 1998, the Financial Accounting Standards Board issued Statement of
Financial Accounting Standard No. 133, ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND
HEDGING ACTIVITIES, or SFAS No. 133. SFAS No. 133 establishes accounting and
reporting standards for derivative instruments and hedging activities. SFAS No.
133 is effective for fiscal years beginning after June 15, 1999. Management does
not believe that the adoption of SFAS No. 133 will have a material effect on
InsWeb's results of operations or financial condition.
 
YEAR 2000 READINESS
 
    Year 2000 issues may adversely affect our business. Many existing computer
programs and installed computer systems include computer code that uses only two
digits to identify a year.
 
                                       31
<PAGE>
These systems could fail to function or produce delayed or erroneous results if
they interpret "00" to mean 1900 rather than 2000. As a result of this problem,
commonly referred to as the "year 2000" problem, older computer programs or
systems may need to be upgraded or replaced. Any failure of InsWeb's internal
systems, the systems that carry Internet traffic on InsWeb's online insurance
marketplace or those of InsWeb's insurance company partners or online partners
as a result of the year 2000 problem could harm our business.
 
    InsWeb has implemented a year 2000 program to review and assure the year
2000 readiness of InsWeb's information technology, or IT, systems, which consist
of a combination of internally-developed software and third-party software and
hardware. The year 2000 program is being run by a year 2000 team led by members
of InsWeb's senior management and technical staff.
 
    InsWeb has internally developed most of the systems used in the operation of
its online insurance marketplace and believes that its internally-developed
software is year 2000 compliant. These systems include software used to
interconnect InsWeb with the IT systems of its insurance company partners and
software that runs InsWeb's consumer interaction and transaction processing
functions. InsWeb has completed its assessment of these systems and is in the
process of addressing the limited remediation issues identified during that
phase. InsWeb expects to complete all remediation and testing work on these
systems before the end of the third quarter of 1999.
 
    InsWeb is also assessing the year 2000 readiness of its third-party-supplied
hardware and software. The failure of such software and systems to be year 2000
compliant could adversely impact InsWeb's internal business functions as well as
the operation of its website. As part of its assessment program, InsWeb has
contacted third-party vendors and licensors of software and computer technology
to seek their assurance that their products and services are year 2000
compliant. InsWeb has been informed by the vendors of InsWeb's material
third-party software and hardware components that the products being used by
InsWeb are year 2000 compliant. The assessment process was substantially
completed during the first quarter of 1999. InsWeb expects to fix or replace any
noncompliant components before the end of the third quarter of 1999.
 
    In addition, InsWeb is performing full end-to-end testing of all key
business functions in a simulated operating environment each calendar quarter to
ensure that hardware and software systems previously verified to be year 2000
compliant maintain such compliance as changes are made to these systems.
 
    To date, InsWeb has not incurred any material expenditures in connection
with the assessment of its year 2000 readiness and related remediation. Most of
its expenses have consisted of personnel costs that have been incurred since
October 1998 and have been expensed as incurred. At this time, the total
expenses associated with the completion of InsWeb's assessment program and any
further remediation that may be required is inherently difficult to determine,
although InsWeb currently expects that the total amount of such expenses will be
approximately $700,000.
 
    The year 2000 readiness of the general infrastructure necessary to support
InsWeb's operations is difficult to assess. For instance, InsWeb depends on the
integrity and stability of the Internet to provide its services. InsWeb also
depends on the year 2000 compliance of the computer systems used by its
insurance company partners and online partners as well as the computer networks
and services used by consumers who seek to use InsWeb's online marketplace.
Thus, the infrastructure necessary to support InsWeb's operations consists of a
network of computers and telecommunications systems located throughout the
United States and operated by numerous unrelated entities and individuals, none
of which has the ability to control or manage the potential year 2000 issues
that may impact the entire infrastructure. InsWeb's ability to assess the
reliability of this infrastructure is limited and is based solely on generally
available news reports, surveys and similar industry data. Based on these
sources, InsWeb believes that most entities and individuals
 
                                       32
<PAGE>
that rely significantly on the Internet are carefully reviewing and attempting
to remediate issues relating to year 2000 compliance, but it is not possible to
predict whether these efforts will be successful in reducing or eliminating the
potential negative impact of the year 2000 problem. A significant disruption in
the ability of consumers to reliably access the Internet or portions of it would
have an adverse effect on demand for InsWeb's services and would harm its
business.
 
    InsWeb believes that its most reasonably likely worst-case scenarios related
to the year 2000 problem are:
 
    - a significant year 2000 problem encountered by one or more of InsWeb's key
      insurance company partners whose systems are linked electronically to
      InsWeb's online insurance marketplace, which could result in such
      companies' quotes being unavailable on the online marketplace, or in the
      inability of such companies to respond to consumers' requests for
      coverage;
 
    - a significant year 2000 problem encountered by one or more of InsWeb's
      online partners, which could result in a material reduction in consumer
      traffic to InsWeb's online insurance marketplace; or
 
    - a failure of or degradation in performance due to year 2000 issues
      encountered by a substantial proportion of the systems that carry Internet
      traffic, which could adversely affect traffic to and performance of
      InsWeb's website.
 
    InsWeb has not yet developed and does not intend to develop contingency
plans to address these or other potential worst-case scenarios. Any year
2000-related failure of the mission-critical systems of InsWeb, its insurance
company partners or its online partners or a failure of a substantial proportion
of the systems that carry Internet traffic could materially harm InsWeb's
business. Such consequences could include difficulties in operating InsWeb's
website effectively, transferring data to or from its insurance company partners
or conducting other fundamental parts of its business.
 
                                       33
<PAGE>
                                    BUSINESS
 
    InsWeb operates the leading online insurance marketplace in the United
States. InsWeb's marketplace capitalizes upon the advantages of the Internet to
directly link consumers and insurance companies, providing consumers with the
insurance they need and insurance companies with the customers they want. InsWeb
has combined extensive knowledge of the insurance industry, technological
expertise and deep relationships with more than 30 insurance companies to
develop a sophisticated, integrated online delivery platform. InsWeb's platform
enables consumers to efficiently research insurance-related topics, search for,
analyze and compare insurance products and apply for and receive insurance
company-sponsored quotes for actual coverage. In addition, InsWeb provides
insurance companies with a flow of pre-qualified consumers at substantially
lower acquisition costs as well as the scalable, cost-efficient distribution
capabilities of InsWeb's Internet-based model.
 
INDUSTRY BACKGROUND
 
  ELECTRONIC COMMERCE
 
    The Internet has emerged as a global medium for communication, information
and commerce. International Data Corporation estimates that there were 142
million Internet users worldwide at the end of 1998 and anticipates this number
will grow to approximately 399 million users by the end of 2002. The Internet
possesses a number of unique characteristics that differentiate it from
traditional media and methods of commerce:
 
    - users are able to quickly and easily communicate or access information
      without geographic or temporal limitations;
 
    - companies can more cost-effectively and efficiently reach and serve a
      large and global group of customers electronically from a central
      location;
 
    - companies can provide personalized, low-cost and real-time customer
      interaction;
 
    - users enjoy greater convenience and privacy and face less sales pressure;
 
    - users can access a vast amount of information regarding the pricing,
      quality and specifications of products and services; and
 
    - companies can easily obtain demographic and behavioral data about
      customers, increasing opportunities for direct marketing and personalized
      services.
 
    As a result of these unique characteristics and the Internet's growing
adoption rate, businesses have a tremendous opportunity to conduct commerce over
the Internet. International Data Corporation estimates that commerce over the
Internet will increase from approximately $50 billion worldwide in 1998 to
approximately $734 billion in 2002. While many companies initially focused on
facilitating and conducting transactions between businesses over the Internet,
more recently, companies have increasingly used the Internet for a wide variety
of consumer transactions, beginning with the distribution of commodity products,
including books, CDs and videocassettes. As consumers have begun to recognize
the advantages of electronic commerce and have become more comfortable with the
reliability and security of the Internet, companies have begun to offer more
complex products and services online. This trend has continued with the
proliferation of online financial services, beginning with comparatively simple
electronic banking transactions, progressing in complexity to stock trading and
mortgage lending and more recently extending to insurance products and services.
 
                                       34
<PAGE>
  THE TRADITIONAL MARKET FOR INSURANCE IN THE UNITED STATES
 
    According to A.M. Best, in 1997 the insurance market in the United States
totaled more than $800 billion of direct premiums written. Approximately half of
this market consists of personal insurance products such as automobile,
homeowners, term life and health insurance, which are sold to consumers by
insurance companies that compete, state-by-state, primarily on the basis of
price and service. Insurance companies have traditionally used one of three
separate and distinct distribution channels to market their products and
services: independent agents, exclusive agents and direct marketing.
 
    Until the mid 1970s, the distribution of insurance products was dominated by
independent agents, who solicited and sold insurance on behalf of a broad array
of companies from which they received commissions. Historically, these agents
were able to offer consumers the ability to comparison shop by providing access
to information regarding policies available from multiple companies who
accounted for a substantial majority of the policies being sold at that time.
According to Conning and Company, Inc., however, the market share of independent
agency-based insurance companies for the sale of personal lines of insurance
decreased to 53% by 1972 and to 33% by 1996. Insurance companies representing
the remainder of the market distribute their products either through exclusive
agents, who offer only one company's products, or directly to consumers through
mass marketing techniques such as direct mail and telephone solicitation.
 
    The fragmentation of the insurance industry into independent agent,
exclusive agent and direct distribution channels has made comparison shopping
across a broad range of insurance companies an extremely difficult and
frustrating experience for the consumer. Because of this fragmentation, there is
no single source where consumers can access information regarding the products
and services of a competitive sample of insurance companies. In addition, many
insurance products are complex and combine coverage for multiple risks, making
it difficult for the consumer to compare products on an "apples-to-apples"
basis. Price variability among insurance carriers is often significant. For
example, publicly-filed insurance rates posted on the California Department of
Insurance website in April 1999 show that, within the major metropolitan areas
in California, for the same consumer, there was up to a 160% price differential
for homeowners insurance premiums, a 408% differential for automobile insurance
premiums and a 415% differential for renters insurance premiums. Consumers are
often unaware of the extent of this potential price variability because
effectively comparing quotes requires them to undertake the difficult and
time-consuming task of separately contacting several companies and agents,
filling out multiple applications and facing repeated sales pressure, with no
guarantee of achieving their objective of a meaningful comparison.
 
    For insurance companies, regardless of the distribution channel they employ,
the cost of acquiring and servicing customers remains a substantial expense and
reduces profitability. Just finding the customers who fit within the company's
specific targeted risk profiles is a very expensive and time-consuming process,
requiring inefficient advertising and marketing techniques that necessarily
target an overly broad range and large number of potential customers. Once these
customers are identified, significant additional resources are usually required
to effect a sale.
 
    The combination of these factors has led to an inefficient market that
benefits neither the consumer nor the insurance company. Prices are high,
comparison shopping is extremely difficult and the substantial costs of customer
acquisition and servicing continue to put pressure on profitability.
 
  MARKET OPPORTUNITY FOR ONLINE INSURANCE
 
    According to Forrester Research, the market penetration for sales of
personal insurance products which are researched and selected online, but
purchased through any distribution
 
                                       35
<PAGE>
channel, is expected to grow from $1.5 billion of personal insurance sales in
1998 to over $11.1 billion in 2003, an annual growth rate of 49%. Insurance
products are ideally suited to an Internet-based distribution and servicing
model for the following reasons:
 
    - insurance products are information-based, thus requiring no physical
      delivery or warehousing;
 
    - complex insurance products can be made more understandable through readily
      accessible supporting information and glossaries;
 
    - through a single medium, consumers can access information regarding, and
      compare the products of, insurance companies using any of the three
      traditional distribution channels;
 
    - consumers can compare the terms, conditions and exact coverages of various
      insurance products at their own pace, without sales pressure;
 
    - customer data can be efficiently captured through a website, allowing
      real-time automated underwriting and streamlined overall processing; and
 
    - insurance companies can reduce the high costs associated with distribution
      and servicing through traditional channels.
 
    The Internet can be used in a variety of ways to provide consumers with an
accessible source of pricing and explanatory information on insurance products
and services and provide insurance companies with a cost-effective means of
acquiring and servicing customers. To date, most efforts at using the Internet
to achieve these objectives have employed one of the following three models,
none of which fully capitalizes upon the inherent advantages of Internet-based
distribution:
 
    - SINGLE INSURANCE COMPANY WEBSITE. Many insurance companies have
      implemented their own proprietary websites to provide quotes and services.
      These websites can be convenient for consumers and allow potential cost
      savings for insurance companies; however, they typically provide no
      comparative shopping opportunity for the consumer and each insurance
      company is required to bear all of the initial and ongoing technology and
      marketing costs related to its website.
 
    - WEB-BASED INFORMATION DELIVERY. Several companies have established
      websites that utilize publicly available rate data from generic filings
      made by insurance companies with state regulators to provide estimated
      quotes for a number of insurance companies. While offering online access
      to information and the appearance of comparison shopping and requiring no
      involvement on the part of insurance companies, this model affords no real
      online transactional capability. The estimated quotes may differ
      significantly from the price of any coverage actually offered by the
      insurance companies, and some companies for whom estimated quotes are
      given may not be willing to insure the consumer at all. In any case, the
      consumer must still go through the tedious process of completing separate
      applications for each insurance company in order to receive an actual
      quote.
 
    - WEB-ASSISTED AGENCY DISTRIBUTION. A third online model provides an
      Internet-based distribution channel for traditional insurance agencies.
      This model allows some limited comparison shopping and requires minimal
      investment on the part of the agency. However, like the information
      delivery model described above, the quotes provided are estimates that
      have not been approved by the insurance company and the consumer must work
      through the traditional agency process to receive a firm quote. In
      addition, the consumer does not have access to the products of insurance
      companies that choose not to distribute their products through independent
      agents, which represent approximately two-thirds of the personal insurance
      market. Because the agencies must process applications in the traditional
 
                                       36
<PAGE>
      way and must add additional personnel to process additional applications,
      there is little opportunity to use technology to reduce costs.
 
    InsWeb believes that, while each of these models brings some benefits to
consumers and insurance companies, none adequately capitalizes on the powerful
advantages of the Internet. In order to accomplish this, InsWeb believes that a
model is needed that directly links consumers and insurance companies, allowing
consumers to compare insurance company-sponsored quotes for actual coverage from
a variety of companies on an apples-to-apples basis and enabling insurance
companies to take full advantage of the cost-saving potential of the Internet.
 
THE INSWEB SOLUTION
 
    InsWeb has developed an online marketplace for insurance products and
services that fully capitalizes upon the advantages of the Internet to directly
link consumers and insurance companies, providing consumers with the insurance
they need and insurance companies with the customers they want. InsWeb has
combined extensive knowledge of the insurance industry, technological expertise
and deep relationships with a broad array of insurance companies to develop a
sophisticated, integrated online delivery platform. InsWeb's platform enables
consumers to efficiently research insurance-related topics, search for, analyze
and compare insurance products and apply for and receive insurance
company-sponsored quotes for actual coverage. In addition, InsWeb provides
insurance companies with a flow of pre-qualified consumers at substantially
lower acquisition costs as well as the scalable, cost-efficient distribution
capabilities of InsWeb's Internet-based model.
 
  BENEFITS TO CONSUMERS
 
    ONE-STOP COMPARISON SHOPPING FOR MULTIPLE PRODUCTS.  InsWeb provides an
online marketplace through which consumers can choose among products offered by
insurance companies using all three traditional distribution channels. To date,
InsWeb has partnered with 32 leading insurance companies throughout the U.S. A
consumer shopping for an insurance product at InsWeb's online marketplace can
receive quotes from InsWeb's insurance company partners who offer the product in
the consumer's state. Consumers can receive quotes for automobile,
homeowners/renters, individual health and term life insurance products in an
unbiased marketplace in which consumers make their own decisions based on the
reputation of the insurance company, the level of coverage and the price of the
product being offered. Consumers save time, effort and money by avoiding the
need to contact and complete applications with multiple insurance companies and
agents.
 
    ACCURATE, INSURANCE COMPANY-SPONSORED QUOTES.  InsWeb works directly with
participating insurance companies to automate their data capture and delivery,
filtering, rating and quote generation processes. As a result, InsWeb provides
consumers accurate, insurance company sponsored quotes for actual insurance
coverage. By contrast, the quotes provided by most online quotation and
information services are estimated from insurance companies' public rate
filings, and consumers using these services may find their actual premium to be
significantly different from the initial quote they received, if the quoted
company is willing to insure them at all. InsWeb believes that online consumers
expect accurate quotes for actual coverage and is committed to working directly
with insurance companies to meet that expectation.
 
    EASE OF USE.  InsWeb offers consumers who want to purchase insurance a
variety of helpful information in an easy-to-use format. At the click of a
mouse, consumers can access educational materials on insurance, including
answers to frequently asked questions, a glossary, informative articles and
ratings of insurance companies. InsWeb also provides its customers with
proprietary analytical tools to assist them in determining the type and amount
of insurance coverage that is
 
                                       37
<PAGE>
most suitable for their needs. InsWeb enables consumers to update and store
their profiles after each interaction, so that repeated visits are more
productive.
 
    CONVENIENCE AND CONTROL.  InsWeb provides consumers with the convenience of
shopping from home or office, 24 hours a day, 7 days a week. InsWeb rapidly
responds to consumer inquiries with insurance company-sponsored quotes. InsWeb's
technology and systems are designed to seamlessly and automatically feed the
consumer's data to the insurance company, helping minimize the time and effort
required to consummate a transaction. Through InsWeb's online tools and
analyzers, consumers can assess and manage their insurance needs on their own.
Consumers do not face any sales pressure and may proceed at their own pace,
knowing that their information will be safely and privately stored by InsWeb so
that future sessions can be conducted without the need to reenter the
information. InsWeb is a member of the Online Privacy Alliance and a licensee of
the TRUSTe Privacy Program and adheres to their standards regarding the
protection of the confidential information of online consumers. See "--Privacy
Policy."
 
  BENEFITS TO INSURANCE COMPANIES
 
    LOWER COSTS OF CUSTOMER ACQUISITION AND SERVICE.  InsWeb's sophisticated,
integrated technology platform allows each insurance company to offer its
products online regardless of the traditional distribution channel that the
company employs. The information systems of InsWeb's insurance company partners
are closely integrated with InsWeb's website, enabling them to fully capitalize
on the advantages of its Internet-based distribution model. Because consumers
are pre-screened, insurance companies do not waste resources on unqualified
applicants. In addition, the efficiency and scalability of InsWeb's
Internet-based distribution model allows insurance companies to screen and
underwrite additional customers at minimal marginal cost. For insurance
companies that utilize agents, InsWeb frees up agent time and resources for more
productive, value-added uses, such as closing business and servicing customers.
 
    ENHANCED ACCESS TO NEW QUALIFIED CUSTOMERS.  InsWeb enables insurance
companies to take advantage of the Internet as part of their strategy to
accelerate growth and improve their market share. InsWeb provides insurance
companies with a flow of new customers that have been pre-screened based on each
company's unique selection criteria. By participating in InsWeb's online
insurance marketplace, insurance companies gain access to a growing population
of technology-oriented consumers who are increasingly turning to the Internet as
a preferred means of researching and purchasing products and services. InsWeb
offers insurance companies the ability to benefit from the growth of the
Internet and changes in consumer purchasing behavior, as well as improve their
competitive position in attracting desirable new customers.
 
    RAPID MARKET FEEDBACK.  InsWeb's advanced technology platform enables
insurance companies to obtain rapid feedback on their comparative performance
within the InsWeb insurance marketplace. This information allows insurance
companies to more quickly and easily adjust their product offerings to add or
remove particular products, change product features, adjust underwriting
criteria and distribute current information to prospective customers. InsWeb
believes that this access to market feedback offers its insurance company
partners a competitive advantage over other insurance companies.
 
    IMPROVED UNDERWRITING PROFITABILITY AND PRODUCT INNOVATION.  Through InsWeb,
insurance companies can acquire and service customers at lower costs. Reduced
customer acquisition and servicing costs enable insurance companies to
underwrite their existing products more profitably and potentially to expand
their product offerings, since reduced costs may allow them to profitably
underwrite more and varied risks. In addition, InsWeb's database of consumer
information and behavior provides insurance companies with the ability to more
frequently and easily evaluate the comparative attractiveness of their existing
products, as well as the potential means to develop new products focused on
previously unknown or unreachable market opportunities.
 
                                       38
<PAGE>
INSWEB'S STRATEGY
 
    InsWeb's strategy is to capitalize upon its expertise, technology and
relationships to strengthen its position as the provider of the leading online
insurance marketplace for consumers and insurance companies. The key elements of
InsWeb's strategy include:
 
    ENHANCE THE COMPARATIVE SHOPPING EXPERIENCE FOR CONSUMERS.  InsWeb's
objective is to provide consumers and small businesses with a comprehensive
selection of insurance products and services. To achieve this objective, InsWeb
intends to:
 
    - add additional insurance companies to the InsWeb online insurance
      marketplace;
 
    - increase the number of states where its insurance company partners offer
      coverage online;
 
    - work with its insurance company partners to expand the products and
      services they offer through the InsWeb online insurance marketplace;
 
    - work with both new and existing insurance company partners to offer
      consumers more instant online quotes;
 
    - offer products and services to small businesses; and
 
    - expand its geographic coverage outside of the United States.
 
While expanding its products and services, InsWeb intends to continue to provide
the highest quality customer service and to enhance the overall user experience
on its website.
 
    BUILD STRONG RELATIONSHIPS AND DEEP TECHNOLOGY INTEGRATION WITH INSURANCE
COMPANY PARTNERS. InsWeb believes that its combination of deep technology
integration, industry expertise and strong relationships with insurance
companies provides significant competitive advantages. Integrating each
insurance company into the InsWeb platform presents unique technical and
operational challenges and, therefore, requires a close working relationship
between the insurance company and InsWeb. Following the development process,
InsWeb's implementation and technology teams continue to work closely with each
insurance company on an ongoing basis to integrate InsWeb's infrastructure with
each insurance company's systems. InsWeb responds to each insurance company's
unique needs for integration and program development by offering a full array of
services, from software integration to change management and electronic commerce
strategy development. InsWeb also provides insurance companies with performance
feedback through its extensive consumer and transaction database. InsWeb intends
to continue to strengthen its relationships with existing insurance company
partners and to work closely with new insurance company partners to integrate
their systems with its infrastructure.
 
    REDUCE CUSTOMER ACQUISITION AND SERVICING COSTS.  InsWeb intends to continue
to develop technology-based solutions aimed at reducing the overall customer
acquisition and servicing costs of insurance companies. By focusing on the
continued development of its fully integrated, scalable technology platform,
InsWeb intends to enable insurance companies to better target and reach
prospective customers and realize economies of scale not attainable through
traditional insurance distribution channels or other Internet-based distribution
models. By continually incorporating and upgrading fully automated processes for
data capture and delivery, filtering, rating and quote generation, InsWeb
believes that it can significantly reduce customer acquisition costs. InsWeb
intends to continue to work with insurance companies in exploring additional
ways to utilize the InsWeb platform to further reduce the costs associated with
acquiring and servicing customers.
 
    LEVERAGE ITS TECHNOLOGY PLATFORM AND EXTENSIVE CONSUMER DATABASE.  InsWeb
has invested significant resources to develop and deploy its technology
platform, as well as its extensive
 
                                       39
<PAGE>
consumer and transaction database. InsWeb intends to leverage these assets to
enhance the breadth and value of its product and service offerings.
Specifically, InsWeb intends to:
 
    - leverage its technology platform and consumer database to create
      opportunities for insurance companies to expand their product offerings;
 
    - continue to license its technology to selected insurance companies and
      financial institutions to allow these companies to provide quoting
      functionality on their websites;
 
    - continue to provide insurance companies with rapid market feedback on new
      product configurations and market performance; and
 
    - leverage its technology platform to provide additional services to
      consumers and insurance companies.
 
    EXPAND BRAND AWARENESS AND PRESENCE.  InsWeb intends to continue to use both
offline and online marketing campaigns to maximize consumer awareness and
enhance its brand recognition. InsWeb's objective is to become the preferred
partner for the provision of insurance products and services online. InsWeb will
continue to carefully target partners with strong market reach, such as major
portals, as well as partners that are a likely source of insurance shoppers,
such as personal finance, automobile purchase or mortgage origination websites.
Where appropriate, InsWeb intends to form co-branded partnerships with full or
limited InsWeb functionality.
 
THE INSWEB ONLINE INSURANCE MARKETPLACE
 
    The InsWeb online insurance marketplace is a Web-based marketplace that
links consumers directly with insurance companies and enables comparison
shopping for insurance coverage in a convenient and pressure-free environment.
Consumers visiting the InsWeb online insurance marketplace can receive insurance
company-sponsored quotes for actual coverage for a variety of insurance
products, and also can use a variety of InsWeb's proprietary analytical tools
and insurance-related information to assist them in determining the type and
amount of insurance coverage that is most suitable for their needs. Consumers
can also access their personal insurance profile, allowing them to retrieve
insurance information stored during previous visits.
 
  THE QUOTE GENERATION AND PURCHASE PROCESS
 
    The quote generation and purchase process involves the following steps:
 
    - data entry by the consumer;
 
    - electronic filtering of the consumer's data;
 
    - electronic rating and generation of price quotes;
 
    - presentation of quotes to the consumer;
 
    - delivery of leads to the insurance companies; and
 
    - subsequent purchase of the insurance policy.
 
    Quotes obtained through the online marketplace are free to consumers, while
participating insurance companies pay transaction fees to InsWeb generally based
on the delivery of qualified leads.
 
    DATA ENTRY.  To initiate a shopping session, a consumer completes an online
form that requests information such as the consumer's age, address and coverage
requirements, a process that InsWeb estimates takes approximately 10 to 25
minutes, depending on the type of insurance sought and the complexity of the
consumer's profile. The quote form captures a comprehensive set
 
                                       40
<PAGE>
of information designed to address each of the participating insurance
companies' filtering and rating criteria. To assist consumers in evaluating and
fulfilling their insurance needs, InsWeb provides consumers a variety of
proprietary analytical tools and insurance-related information. In addition,
InsWeb provides online help throughout the data entry process. The consumer is
required to complete only one form to obtain quotes for a particular type of
insurance from all participating companies offering that type of insurance in
the consumer's state. Throughout the data entry process, consumers are presented
with the option of saving their data into their personal insurance profile.
Consumers who are returning to the online marketplace can simply enter their
user name and password to retrieve information they entered during previous
visits. This information can be used to automatically complete portions of the
quote form for other insurance products. Because the information insurance
companies use to filter, rate and provide quotes to a consumer is entered
directly by the consumer, the companies can reduce or eliminate the expense
associated with collecting consumer data. Moreover, information entered directly
by consumers typically contains fewer errors than information provided orally to
an agent or insurance company representative, who must then enter that
information manually into the insurance company's system.
 
    FILTERING.  InsWeb's filtering software uses criteria set by each
participating insurance company to analyze a consumer's data and determine
whether it fits within the company's targeted risk profiles. InsWeb's system can
provide rapid feedback to an insurance company regarding the impact that a
particular filter is having on the number of leads being directed to that
company, and also permits individual filters to be easily added or removed.
Electronic filtering eliminates the expense of screening and quoting risks that
an insurance company ultimately may not want to underwrite. Electronic filtering
also ensures that consumers are only presented with quotes from companies who
are interested in doing business with them. For a consumer who is not offered
coverage by an insurance company, no quote from that company is presented, thus
preserving the insurance company's opportunity to do business with the consumer
in the future.
 
    RATING.  InsWeb's rating process compares a consumer's data against criteria
used in an insurance company's underwriting process to generate insurance
company-sponsored quotes. InsWeb integrates each of its insurance company
partners' rating criteria into its online marketplace through one of several
rating solutions, depending on the partner's preference. These solutions
include:
 
    - a customized interface between InsWeb's site and the company's own rating
      engine, which may be housed on the company's legacy system or at InsWeb's
      facility;
 
    - an interface between InsWeb's site and a third-party rating engine of the
      company's choice; or
 
    - an integration of the company's rating criteria into one of InsWeb's
      proprietary rating engines.
 
In each case, the rating process is developed in close cooperation with the
insurance company.
 
    PRESENTATION OF QUOTES.  After a consumer has completed the form for a
particular product and requested quotes, the consumer is presented with a "quote
pad." The quote pad contains the logos of insurance companies interested in
providing quotes, along with prices for the companies offering instant quotes.
The quote pad also informs the consumer which companies will provide quotes on a
delayed basis, either via e-mail, mail or telephone. The response method varies
among insurance products and companies. Currently, substantially all term life
and health quotes are provided through instant quotes, while most quotes for
automobile insurance are delivered by e-mail. InsWeb is working with its
insurance company partners to increase implementation of instant quoting
capability.
 
                                       41
<PAGE>
    DELIVERY OF LEADS.  InsWeb's insurance company partners pay transaction fees
to InsWeb generally based on the delivery of qualified leads. Qualified leads
are produced in two ways: for insurance companies providing instant online
quotes, a qualified lead is produced when a consumer clicks to request insurance
coverage based on a specific quote; for insurance companies providing e-mail or
other offline quotes, a qualified lead is produced when a consumer clicks to
request the quote itself. In either case, InsWeb is paid a transaction fee
whether or not the consumer actually purchases a policy. Once a lead is
generated by the consumer's request for an application or offline quote, InsWeb
transmits the lead to the selected insurance company by e-mail, file transfer or
direct connection to the insurance company's information system. InsWeb provides
each of its insurance company partners with custom-formatted lead information
based on the company's individual requirements.
 
    PURCHASE OF POLICY.  After InsWeb generates and delivers a qualified lead,
insurance companies may respond directly to the interested consumer by e-mail,
mail or telephone to close the purchase of the policy or direct the lead to an
agent for follow-up. This portion of the transaction does not require further
involvement by InsWeb, although InsWeb monitors insurance company responses and
works with companies and agents to ensure that they are responding to leads
generated from the online insurance marketplace in a timely fashion.
 
    CUSTOMER CARE.  InsWeb provides assistance to consumers throughout the data
entry, quote-generation, delivery and purchase process through embedded help
icons, which link to explanations of the various steps in the process and
through e-mail support. InsWeb is currently developing its e-Care Center to
provide additional help to consumers working through the process of shopping for
insurance online. The e-Care Center will provide additional consumer assistance
through real-time chat and live telephone support. InsWeb expects to make the
initial services of the e-Care Center available to consumers in the summer of
1999.
 
  PRODUCT LINES
 
    Insurance companies participating in InsWeb's online insurance marketplace
offer automobile, term life, homeowners, renters, and individual health
insurance, as well as motorcycle insurance, and fixed annuities. The following
table shows information with respect to the principal product lines currently
offered on InsWeb's marketplace.
 
<TABLE>
<CAPTION>
                                                                 INSWEB ONLINE MARKETPLACE
                                         U.S. MARKET       -------------------------------------
                                     --------------------                        PARTICIPATING
                                      ANNUAL PREMIUMS IN                           INSURANCE
PRODUCT LINE                                 1997            STATES COVERED        COMPANIES
- -----------------------------------  --------------------  ------------------  -----------------
<S>                                  <C>                   <C>                 <C>
Private Automobile.................     $  116 billion(1)        49 plus D.C.             21
Term Life..........................     $   14 billion(2)        50 plus D.C.             10
Individual Health..................     $   71 billion(3)        40 plus D.C.              4
Homeowners/Renters.................     $   29 billion(1)     49/47 plus D.C.            3/2
</TABLE>
 
       -------------------------------
 
        (1)  Source: A.M. Best, AGGREGATES AND
             AVERAGES--PROPERTY/CASUALTY, 1998.
 
        (2)  Estimated based on information obtained from: A.M. Best,
             AGGREGATES AND AVERAGES--LIFE/HEALTH, 1998; LIMRA,
             International, Inc.
 
        (3)  Estimated based on information obtained from: A.M. Best,
             AGGREGATES AND AVERAGES--PROPERTY/CASUALTY, --LIFE/HEALTH
             AND --HMO, 1998.
 
    AUTOMOBILE INSURANCE.  Automobile insurance comprises the largest segment of
the consumer insurance market, and, to date, has accounted for most of the
consumer traffic on InsWeb's online marketplace and a substantial majority of
its revenues. InsWeb believes that, for the
 
                                       42
<PAGE>
foreseeable future, most of its consumer traffic will continue to be generated
by prospective purchasers of automobile insurance. The number of automobile
insurance companies participating in the InsWeb online marketplace has grown
rapidly; since January 1997, the number of participating companies has grown
from two to 21. The following table shows, as of April 30, 1999, the percentage
of the U.S. population residing in states where at least two companies offer
automobile insurance quotes on the InsWeb online marketplace:
 
<TABLE>
<CAPTION>
                                                                 PERCENTAGE OF U.S. POPULATION
            NUMBER OF COMPANIES                                     RESIDING IN STATES AND
           OFFERING AUTO QUOTES              NUMBER OF STATES        JURISDICTIONS COVERED
- -------------------------------------------  -----------------  -------------------------------
<S>                                          <C>                <C>
2 or more..................................      44 plus D.C.                   89.9%
3 or more..................................                35                   82.2%
4 or more..................................                23                   66.3%
5 or more..................................                18                   61.4%
</TABLE>
 
    TERM LIFE INSURANCE.  InsWeb began offering term life insurance quotes in
April 1996 through a single insurance company. The InsWeb online marketplace
currently offers comparative quotes for term life insurance from five or more
companies in 48 states plus D.C. The following table shows, as of April 30,
1999, the percentage of the U.S. population residing in states where at least
five companies offer term life insurance quotes on the InsWeb online
marketplace:
 
<TABLE>
<CAPTION>
                                                                 PERCENTAGE OF U.S. POPULATION
            NUMBER OF COMPANIES                                     RESIDING IN STATES AND
         OFFERING TERM LIFE QUOTES           NUMBER OF STATES        JURISDICTIONS COVERED
- -------------------------------------------  -----------------  -------------------------------
<S>                                          <C>                <C>
5 or more..................................      48 plus D.C.                   92.8%
6 or more..................................      44 plus D.C.                   86.6%
7 or more..................................      41 plus D.C.                   83.2%
8 or more..................................      33 plus D.C.                   70.1%
</TABLE>
 
    INDIVIDUAL HEALTH INSURANCE.  InsWeb began offering individual health
insurance quotes in August 1998. Individual health insurance is available in the
form of preferred provider organization plans, health maintenance organization
plans and traditional indemnity plans. The InsWeb online marketplace currently
offers quotes for individual health insurance from at least one insurance
company in 40 states plus D.C. (representing 70.7% of the population) and two
insurance companies in 20 states (representing 40.1% of the population).
 
    HOMEOWNERS/RENTERS INSURANCE.  InsWeb began offering homeowners and renters
insurance quotes in July 1998. The InsWeb online marketplace currently offers
quotes for homeowners insurance from at least one insurance company in 49 states
plus D.C. (representing 97.7% of the population), two or more insurance
companies in 29 states plus D.C. (representing 43.4% of the population) and
three or more insurance companies in 11 states (representing 21.3% of the
population). The online marketplace currently offers quotes for renters
insurance from at least one insurance company in 47 states plus D.C.
(representing 96.1% of the population, and two insurance companies in 14 states
(representing 24.1% of the population).
 
    OTHER PRODUCTS AND SERVICES.  InsWeb's online marketplace allows consumers
to shop for other types of insurance in most states. These product lines include
motorcycle insurance and fixed annuities. At present, the InsWeb online
marketplace does not offer multiple quotes with respect to these types of
insurance, which are each offered by a single insurance company in the states in
which they are available. InsWeb's strategy is to expand the range of insurance
products and services offered through its online insurance marketplace. From
time to time, InsWeb licenses its insurance quoting functionality to insurance
companies and financial institutions on a selected basis.
 
                                       43
<PAGE>
    NON-U.S. MARKETS.  In December 1998, InsWeb entered into a joint venture
with SOFTBANK Corp. to create an online insurance marketplace for the Japanese
market. InsWeb currently holds a 40% equity interest in the joint venture. See
"Certain Transactions." The joint venture is in the early stages of developing
its online marketplace, which is not scheduled to be operational before late
1999.
 
    In April 1999, InsWeb added automobile insurance quoting functionality for
consumers to its online marketplace through one insurance company in Alberta,
New Brunswick and Ontario, Canada.
 
  INSURANCE COMPANY PARTNERS
 
    As of April 30, 1999, there were 32 insurance companies participating in the
InsWeb online marketplace, including many large companies with established brand
names that InsWeb believes are attractive to consumers. Insurance companies
participating in the online marketplace include:
 
<TABLE>
<CAPTION>
TYPE OF INSURANCE                                              PARTICIPATING INSURANCE COMPANIES
- ---------------------------------------------  ------------------------------------------------------------------
<S>                                            <C>                                     <C>
Automobile...................................  AAA Michigan                            Kemper
                                               AIG                                     Liberty Mutual
                                               American Family                         Nationwide
                                               Amica                                   Progressive
                                               Auto Club South (AAA)                   RelianceDirect
                                               Avomark (Ohio Casualty)                 Reliant
                                               CNA                                     State Farm
                                               Country                                 The Commerce Group
                                               Explorer                                TIG
                                               GE Financial Assurance                  Tri-State
                                               Hartford
 
Term Life....................................  Amica                                   Mutual of New York
                                               CNA                                     Ohio National
                                               John Hancock                            State Farm
                                               Lincoln Benefit (Allstate)              Western Southern
                                               Metropolitan Life                       Zurich Kemper
 
Homeowners/Renters...........................  AIG                                     State Farm
                                               American Family
 
Individual Health............................  Blue Cross/Blue Shield of Florida       Mutual of Omaha
                                               IAG (Hartford)                          United Security
</TABLE>
 
    To date, InsWeb has been dependent on a limited number of insurance
companies for substantially all of its revenues. The amount of revenues
generated from a given company depends upon a number of variables that are
difficult for InsWeb to control, such as the degree to which the insurance
company's quotes are competitive with those of other insurance companies, and
the proportion of consumers that fit within the insurance company's targeted
risk profiles, as determined by the filtering criteria that the insurance
company is using at any given time. Accordingly, the amount of revenue that
InsWeb generates from a given insurance company is likely to fluctuate from year
to year, both in absolute terms and as a percentage of total revenues. Revenues
from State Farm, AIG and American Family accounted for approximately 32%, 13%
and 11%, respectively, of InsWeb's revenues for the three months ended March 31,
1999, and revenues from State Farm, AIG and RelianceDirect accounted for
approximately 40%, 16% and 10% of revenues for the year ended December 31, 1998.
See "Management's Discussion and Analysis of Financial Condition and Results of
Operations."
 
                                       44
<PAGE>
  ANALYTICAL TOOLS AND INFORMATION
 
    To assist consumers in evaluating and fulfilling their insurance needs,
InsWeb provides consumers with a variety of proprietary analytical tools and
insurance-related information, including:
 
    - tools to help consumers estimate their coverage requirements for auto and
      term life insurance;
 
    - research capabilities to help consumers review the financial strength of
      insurance companies nationwide;
 
    - frequently asked questions on insurance;
 
    - articles on a wide variety of insurance and personal finance topics; and
 
    - glossaries of insurance-related terms.
 
MARKETING AND SALES
 
    InsWeb's marketing program consists of a two-pronged effort, with
substantial resources directed both at attracting increased consumer traffic to
the InsWeb website and building and expanding partnerships with insurance
companies. InsWeb believes that increased traffic will encourage insurance
companies to develop and expand their relationship with InsWeb, and that
enhancing the comparative shopping opportunities available through increased
insurance company participation will drive further increases in consumer
traffic.
 
  CONSUMER MARKETING
 
    InsWeb's consumer marketing program seeks to increase consumer traffic and
brand awareness through the establishment of online partnerships as well as
through direct offline and online consumer marketing.
 
    ONLINE PARTNERSHIPS.  InsWeb believes that online partnerships with
high-profile websites can drive significant traffic to its site. InsWeb seeks
out online partners whose websites feature a high volume of traffic or a
substantive focus that is related to the purchase of insurance coverage, such as
sites related to automobiles or homes. Agreements with online partners typically
provide that InsWeb and the online partner will share revenue from transaction
fees generated through the partnership, and some require InsWeb to also pay a
fixed fee to the online partner. Online partners integrate links into their
websites connecting to InsWeb's marketplace. InsWeb provides functionality to
further integrate with its online partners and, in some cases, provides
co-branding functionality whereby the online partner's logo is presented on the
InsWeb marketplace to those consumers directed to InsWeb's marketplace from a
partner's site. For some of InsWeb's larger online partnerships, including
Yahoo!, Snap! and InfoSeek, InsWeb has further integrated its functionality with
its partners' sites by customizing the look and feel of InsWeb's insurance
related content and marketplace to replicate the design characteristics of the
partners' site. Additionally, some of these partners have developed customized
interfaces on their own site to link to the InsWeb marketplace. The integration
process requires a significant investment of the partner's time and resources,
which InsWeb believes motivates the partner to maintain a long-term relationship
with InsWeb. As of April 30, 1999, InsWeb had agreements with 71 online
partners, including:
 
<TABLE>
<S>          <C>
- - Yahoo!     - E*Trade
- - Infoseek   - E-LOAN
- - Snap       - Infospace.com
- - Microsoft  - PNC Bank
- - Go2Net     - Consumers Car Club
</TABLE>
 
                                       45
<PAGE>
    TRADITIONAL CONSUMER MARKETING.  As part of its branding effort, InsWeb has
developed a consumer marketing campaign, which began in 1998 with radio
advertising in selected metropolitan markets and which has recently been
expanded to include national television and syndicated radio advertising. InsWeb
also conducts other consumer marketing activities, such as sweepstakes contests
and other promotional activities.
 
    ONLINE DIRECT-RESPONSE ADVERTISING.  InsWeb's online direct-response
advertising is intended to create a presence for InsWeb on a wide range of
websites whose audiences closely match its target audience. InsWeb's key
advertisements are delivered through content sponsorships, banners and keywords
on financial, news, real estate, classifieds, automobile, directory and general
interest sites. InsWeb's advertisements are targeted primarily to consumers who
are actively seeking insurance.
 
  BUILDING AND MAINTAINING PARTNERSHIPS WITH INSURANCE COMPANIES
 
    InsWeb believes that establishing long-term relationships with reputable
insurance companies is essential to its ability to offer a desirable insurance
marketplace on its website. Accordingly, a significant portion of InsWeb's sales
and marketing organization consists of an Insurance Services Group, whose role
is to market the online marketplace to insurance companies. The focus of this
group is to maintain and expand the product offerings available on the online
marketplace by selling InsWeb's services to new companies and expanding InsWeb's
relationship with existing insurance company partners.
 
    An insurance company's decision to participate in the online marketplace
typically involves significant discussions between InsWeb and the insurance
company regarding the types of products and services the insurance company wants
to offer, the markets in which the insurance company wants to initially
participate and the terms of the agreement between InsWeb and the insurance
company. In addition, both InsWeb and the insurance company devote significant
resources to complete the integration of the insurance company into InsWeb's
website. This integration process typically takes from two to three months to
complete.
 
    Once an insurance company decides to participate in InsWeb's online
insurance marketplace, InsWeb's implementation team of more than 20 people work
with the company to integrate its insurance product information, which entails a
process of specification development, education, planning and activation.
Because of the complexity of interfacing with an insurance company's legacy
computer systems, the implementation team conducts a thorough assessment of the
company's business processes, technical capabilities and desired interface to
develop a comprehensive integration plan. Although the implementation process
can be costly and time-consuming for both InsWeb and the insurance company,
InsWeb believes that it represents a significant commitment by the company and
that the company typically views this expenditure of time and resources as an
investment in a long-term relationship with InsWeb. Once an insurance company's
initial implementation is complete, InsWeb works with the company to expand its
geographic coverage and add insurance products.
 
    InsWeb pursues its relationship-building strategy with insurance companies
at three levels: executive management, middle management and operations
personnel. By investing in relationships at all three of these levels, InsWeb
believes that it will have greater success in maintaining and potentially
expanding those relationships. Additionally, InsWeb believes that strong
relationships at each level of an organization are important to ensure effective
coordination and product implementation.
 
                                       46
<PAGE>
    InsWeb markets its online marketplace to insurance companies who employ all
three traditional distribution channels. InsWeb believes its online insurance
marketplace provides significant benefits to insurance companies regardless of
the distribution channel they use. InsWeb has also developed programs targeted
at the needs of specific channels. For example, InsWeb's prototype AGENT IN THE
MIDDLE software enables insurance company partners who employ an agency-based
distribution model to present online quotes through an agent rather than
directly to the consumer. InsWeb's E-AGENT CERTIFICATION is an Internet-based
training program which provides agents with training in the use of the Internet
to process insurance quote requests.
 
TECHNOLOGY
 
  ARCHITECTURE AND INTERFACES
 
    Since its inception, InsWeb has invested significant resources to develop
and deploy its proprietary technology platform which InsWeb believes constitutes
a significant competitive advantage.
 
    InsWeb's software architecture facilitates interoperability among software
components to maximize responsiveness, flexibility and reliability. This
architecture enables InsWeb to efficiently develop and deploy new insurance
company-specific modules for filtering, rating and data delivery. It also
simplifies the process of providing InsWeb's core marketplace functionality for
use on insurance company sites. In order to speed implementation for each
participating insurance company, InsWeb has developed transmission software
components which allow consumer data to be custom-formatted for delivery to each
insurance company based on the requirements of the insurance company's computer
system. InsWeb has developed custom communication software to provide multiple
types of real-time telecommunication links to its insurance company partners.
These components provide a variety of solutions to the insurance companies to
best meet their needs and interface with their legacy systems. InsWeb has
devoted significant time and resources to maximize the efficiency of integrating
new insurance companies into its online marketplace and to create a flexible,
customizable Web interface. InsWeb's front-end user interface is accessible to
consumers via standard Web browsers and is designed without unnecessary graphics
that would increase download time.
 
    InsWeb's server software operates on servers running the Microsoft Windows
NT operating system. The software is designed for a high-volume transaction
processing environment, with a focus on reliability, redundancy and
around-the-clock availability. It is designed to enable the system to respond
rapidly and to simultaneously filter and rate a consumer's profile against all
participating insurance companies' filters. The software is also designed for
scalability, enabling InsWeb to expand processing capacity through the addition
of more processors and servers as transaction volumes increase.
 
  SECURITY
 
    InsWeb employs third-party firewall technology to protect its corporate
network from intrusion and uses proprietary designs to isolate confidential data
on its network so that only selected information is publicly available on its
website. InsWeb uses Secure Socket Layer encryption technology to enable
consumers to transmit information securely over InsWeb's website. InsWeb employs
a number of other encryption methods for delivery of consumer information to
insurance companies. InsWeb protects its system management functions using
security models integrated with the operating system. Additionally, some
sensitive software applications incorporate proprietary authentication schemes.
 
                                       47
<PAGE>
  SITE OPERATIONS
 
    InsWeb's hardware servers, storage systems, Internet connections, back-up
strategies and network are designed to allow its online marketplace to operate
continuously. InsWeb's main Web servers are located at its headquarters facility
in Redwood City, California. InsWeb uses multiple service providers to access
the Internet over multiple dedicated communication lines. InsWeb uses a separate
server to operate the software for each primary insurance product, as well as at
least one redundant server for each core product. InsWeb uses a number of
internally-developed and third-party software products to monitor the
performance and availability of its website and core products. InsWeb
continuously monitors consumer traffic, response times and capacity to ensure a
high quality of service for consumers and insurance companies. InsWeb maintains
a back-up facility in Irvine, California through a third-party service provider
to ensure the continuous operation of its online marketplace in case of a
failure at its main facility.
 
PRODUCT DEVELOPMENT
 
    InsWeb devotes significant resources to improving the structure of its
products and delivering additional tools which allow insurance companies to
effectively reach consumers. InsWeb generally follows a semi-quarterly release
schedule for new versions of its online user interface, which may incorporate
technology advances, new product features and improvements in consumer
interactivity. InsWeb also devotes significant resources to refining its online
consumer tools and research materials and developing new support products.
During 1998, InsWeb implemented more than 20 site upgrades and product releases
for its core products in order to add new insurance companies to its online
marketplace, add new states for existing insurance company partners and improve
the functionality and consumer experience of its website. InsWeb is also
researching new methods of designing more useful insurance-related material and
presenting them to the consumer in a more meaningful context.
 
    InsWeb's product development expenses were approximately $3.2 million in
1997, $4.6 million in 1998 and $1.6 million in the first quarter of 1999. As of
March 31, 1999, InsWeb had a product development staff of 74 full-time
employees, all located at its headquarters in Redwood City, California.
 
PRIVACY POLICY
 
    InsWeb believes that the privacy of personally identifiable information of
Internet users is becoming increasingly important as the use of the Internet for
electronic commerce continues to grow. InsWeb has adopted a privacy policy for
information of users of its online marketplace. InsWeb does not disclose any
personally identifiable information of a user to InsWeb's insurance company
partners until the user specifically requests insurance coverage based on an
instant online quote, or requests an offline quote. InsWeb does not sell or
otherwise make available to any other party any personally identifiable
information concerning its users. However, InsWeb does compile user information
in its databases. This aggregated statistical information is analyzed internally
by InsWeb for marketing purposes and to improve the content and site layout of
its website. This information is made available in aggregate form only, without
individual identification of consumers, to InsWeb's insurance company partners
for their use in adjusting, refining and expanding their product offerings.
InsWeb is a member of the Online Privacy Alliance and a licensee of the TRUSTe
Privacy Program and adheres to their standards regarding the protection of the
personally identifiable information of Internet users.
 
                                       48
<PAGE>
COMPETITION
 
    The online insurance distribution market is a new industry and, like the
broader electronic commerce market, is rapidly evolving and is highly
competitive. Increased competition, particularly by companies offering online
insurance distribution, could reduce the fees InsWeb is able to charge its
insurance company partners or increase the fees it is required to pay to its
online partners, resulting in reduced margins or loss of market share, any of
which could harm its business.
 
    InsWeb competes with:
 
    - single insurance company websites that offer quotes for the company's own
      insurance products online or by telephone;
 
    - Web-based information delivery services that use generic filings with
      state regulators to deliver estimated price quotes from various insurance
      companies;
 
    - Web-assisted agency distribution services that provide an Internet-based
      distribution channel for traditional insurance agencies;
 
    - other online insurance marketplaces, including Intuit, Inc.'s InsureMarket
      website, which offer some insurance company-generated insurance quotes;
 
    - online workplace marketers that sell insurance to employees over their
      employer's intranet; and
 
    - providers of software technology to insurance companies and other
      competitors that may target electronic commerce solutions for the
      insurance industry.
 
    InsWeb believes the principal bases for competition in the online insurance
distribution market include:
 
    - brand awareness;
 
    - variety and quality of insurance company selection;
 
    - strength of relationships and depth of technology integration with
      insurance companies;
 
    - accuracy of insurance quotes;
 
    - breadth and pricing of insurance product selection;
 
    - speed, accessibility and convenience;
 
    - quality and quantity of website content; and
 
    - relationships with online partners.
 
    Some of InsWeb's current competitors have longer operating histories, larger
customer bases, greater brand recognition and significantly greater financial,
marketing and other resources than InsWeb does. In addition, InsWeb believes it
will face increasing competition as the online financial services industry
develops and evolves. InsWeb's current and future competitors may be able to:
 
    - undertake more extensive marketing campaigns for their brands and
      services;
 
    - devote more resources to website and systems development;
 
    - adopt more aggressive pricing policies; and
 
    - make more attractive offers to potential employees, distribution partners
      and third-party service providers.
 
                                       49
<PAGE>
    Accordingly, InsWeb may not be able to maintain or grow consumer traffic to
its website and its insurance company partner base, its competitors may grow
faster than it does, or its strategic partners may discontinue their
relationships with it, any of which would harm its business.
 
GOVERNMENT REGULATION
 
    The insurance industry is subject to extensive regulation under state laws.
Insurance laws and regulations cover all aspects of the insurance process,
including sales techniques, underwriting for eligibility, rates, claim payments
and record keeping by licensed insurance companies and insurance agents. InsWeb
performs functions for licensed insurance companies and is, therefore, required
to comply with a complex set of rules and regulations that often vary from state
to state. If InsWeb fails to comply with these rules and regulations, an
insurance company doing business with InsWeb could be subject to censure, fines
or a cease-and-desist order. This risk, as well as changes in the regulatory
climate or the enforcement or interpretation of existing law, could require
changes to InsWeb's business. Furthermore, because the application of online
commerce to the insurance market is relatively new, the impact of current or
future regulations on InsWeb's business is difficult to anticipate.
 
    A company that does business as an insurance agent is generally required to
be licensed in any state in which it conducts that business. Although InsWeb
does not believe that its historical or current activities constitute doing
business as an insurance agent under existing laws and regulations, InsWeb has
received direct and indirect inquiries from insurance regulatory authorities in
California, Maryland and Arizona suggesting that its activities may be
considered to fall under their licensing jurisdiction. Should these or other
regulatory authorities pursue inquiries and ultimately determine that InsWeb's
activities required licensure, InsWeb's business could be harmed.
 
    In order to position itself for future business activities that may require
a license, InsWeb has caused a wholly-owned subsidiary to be licensed as an
insurance agent. This subsidiary is currently licensed in 38 states and has
sought or will seek licenses in the remaining states where corporations are
eligible to become licensed. In states where corporations are not eligible to
become licensed, InsWeb is seeking to become licensed through its officers or
through resident agents that contract with InsWeb.
 
    InsWeb transferred to its licensed subsidiary responsibility for the ongoing
operation of InsWeb's website in April 1999, and intends to conduct any future
business activities that require a license through this subsidiary and InsWeb's
licensed officers and agents. Offering services through this licensed subsidiary
could create conflicts with existing and potential insurance company partners
that have policies prohibiting them from employing insurance agents or from
selling insurance through agents that compete with their own exclusive agents.
These conflicts could result in a loss of business from these insurance
companies and could harm InsWeb's business.
 
    InsWeb is currently developing its e-Care Center to provide assistance to
consumers who visit InsWeb's website through real-time chat and live telephone
support. InsWeb believes that the defined responsibilities of the service
representatives staffing the e-Care Center should not require licensure;
however, InsWeb intends to comply with any licensing requirement of the
jurisdictions served by the e-Care Center.
 
    InsWeb faces additional regulatory risk because most of the laws and
regulations governing insurance agents contemplate or assume paper-based
transactions and do not currently address the delivery of required disclosures
or other documents through electronic communications. Until these laws and
regulations are revised to clarify their applicability to electronic commerce,
any company offering insurance products and services through the Internet or
other means of electronic commerce will face uncertainty as to compliance with
these laws and regulations. Moreover, there
 
                                       50
<PAGE>
are a number of bills pending before Congress that could fundamentally change
the traditional role of state regulation of insurance. InsWeb's policies and
procedures may not be deemed acceptable by any regulatory body examining its
activities in light of these potentially different laws and regulations. Any
adverse regulatory actions could seriously harm InsWeb's business.
 
    In addition, many state insurance codes limit the collection and use of
personal information by insurance companies, agents, or insurance service
organizations. If InsWeb does not comply with these state laws, InsWeb could be
subject to fines or other enforcement proceedings that could harm its business
in a particular state. To date, InsWeb has not been notified by any regulatory
authority that its information practices do not comply with these state laws.
 
INTELLECTUAL PROPERTY
 
    InsWeb regards its intellectual property as critical to its success, and
relies upon patent, trademark, copyright and trade secrets laws in the United
States and other jurisdictions to protect its proprietary rights. InsWeb has
filed two U.S. patent applications and expects to file additional applications.
No patents may issue from these applications and, if any patents are issued, any
claims allowed may not be sufficiently broad to protect InsWeb's technology. In
addition, any patents issued may be challenged, invalidated or circumvented.
InsWeb holds a U.S. federal trademark registration for its INSWEB mark and has
applied for registration of other marks in the U.S. and for the INSWEB mark and
other marks abroad. InsWeb's trademark registration applications may not be
approved or granted, or, if granted, may be successfully challenged by others or
invalidated through administrative process or litigation. In addition, effective
patent, copyright, trademark, and trade secret protection may be unavailable or
limited in some foreign countries. InsWeb also seeks to protect its proprietary
rights through physical and technological security measures, and through the use
of confidentiality or license agreements with its business partners, employees,
consultants, advisors and others, and generally to control access to, and
distribution and use of, its software, documentation, business and other
proprietary information. Despite InsWeb's efforts to protect its proprietary
rights from unauthorized use or disclosure, employees, consultants, advisors or
others may not maintain the confidentiality of InsWeb's proprietary information,
and this proprietary information may otherwise become known, or be independently
developed, by competitors. The steps InsWeb has taken may not prevent
misappropriation of its proprietary rights, particularly in foreign countries
where laws or law enforcement practices may not protect its proprietary rights
as fully as in the U.S.
 
    InsWeb licenses its trademarks and similar proprietary rights to third
parties. While InsWeb attempts to ensure that the quality of its brand is
maintained by these business partners, these partners may take actions that
could harm the value of InsWeb's proprietary rights or the reputation of InsWeb
or its services.
 
    InsWeb may receive notice of claims of infringement of other parties'
proprietary rights or claims that its own patents or other intellectual property
rights are invalid. From time to time InsWeb has been subject to infringement
claims in the ordinary course of its business, including claims of alleged
infringement of the trademark rights of third parties by InsWeb and its business
partners. Any of these claims, with or without merit, could be time consuming to
defend, result in costly litigation, divert management attention and resources
or require InsWeb to enter into royalty or licensing agreements. Licenses may
not be available on reasonable terms, if at all, and the assertion or
prosecution of any infringement claims could significantly harm InsWeb's
business.
 
EMPLOYEES
 
    As of March 31, 1999, InsWeb had 158 full-time employees, including 74
employees primarily engaged in product development, 47 in sales and marketing
and 37 in management and
 
                                       51
<PAGE>
administration. InsWeb has never had a work stoppage, and none of its employees
are currently represented under collective bargaining agreements. InsWeb
considers its relations with its employees to be good. InsWeb believes that its
future success will depend in part on the continued service of its senior
management and key technical personnel and its ability to attract, integrate,
retain and motivate highly qualified technical and managerial personnel.
Competition for qualified personnel in InsWeb's industry and geographical
location is intense. InsWeb may not continue to be successful in attracting and
retaining a sufficient number of qualified personnel to conduct its business in
the future.
 
FACILITIES
 
    InsWeb's corporate headquarters and its principal administrative, product
development, sales and marketing operations are located in approximately 65,000
square feet of office space in Redwood City, California, which InsWeb occupies
under a lease expiring in September 2008, subject to InsWeb's option to extend
the term for an additional 10 years. InsWeb currently subleases approximately
15,180 square feet of this space which it intends to occupy as its anticipated
future growth requires. InsWeb believes that its current facilities will be
adequate to meet its needs for the foreseeable future.
 
                                       52
<PAGE>
                                   MANAGEMENT
 
EXECUTIVE OFFICERS AND DIRECTORS
 
    InsWeb's executive officers and directors and their ages as of April 30,
1999, are as follows:
 
<TABLE>
<CAPTION>
NAME                                       AGE                           TITLE
- -------------------------------------      ---      ------------------------------------------------
<S>                                    <C>          <C>
Hussein A. Enan......................          53   Chairman of the Board, President and Chief
                                                      Executive Officer
 
Darrell J. Ticehurst.................          59   Vice Chairman of the Board
 
Mark P. Guthrie......................          38   Executive Vice President of Operations
 
Kevin M. Keegan......................          50   Executive Vice President and President,
                                                      Insurance Services Group
 
Stephen I. Robertson.................          38   Executive Vice President and Chief Financial
                                                      Officer
 
Marian C. Taylor.....................          50   Senior Vice President, General Counsel and
                                                      Secretary
 
Kenneth J. Benvenuto.................          40   Director
 
Bruce A. Bunner......................          65   Director
 
James M. Corroon.....................          59   Director
 
Philip L. Engel......................          58   Director
 
Richard J. Freeman...................          46   Director
 
M. Gordon Gaddy......................          62   Director
 
Richard D. Headley...................          50   Director
 
Yoshitaka Kitao......................          48   Director
 
Claude Y. Mercier....................          56   Director
 
Donald K. Morford....................          64   Director
 
Robert C. Nevins.....................          65   Director
 
Robert A. Puccinelli.................          61   Director
</TABLE>
 
    HUSSEIN A. ENAN co-founded InsWeb in February 1995 and has served as its
Chairman of the Board and Chief Executive Officer since inception and as its
President since May 1999. From March 1992 to November 1994, Mr. Enan was a
general partner at E.W. Blanch, a reinsurance intermediary that merged with his
own wholly-owned company, Enan & Company, a reinsurance intermediary, in March
1992. Mr. Enan founded Enan & Company in February 1979. From November 1970 to
March 1979, Mr. Enan held various executive positions at BEP International, a
Canadian reinsurance intermediary.
 
    DARRELL J. TICEHURST co-founded InsWeb in February 1995, has served as a
director since its inception and as its Vice Chairman of the Board since May
1999. Mr. Ticehurst served as InsWeb's President and Chief Technology Officer
from its inception to May 1999. From January 1992 to December 1995, Mr.
Ticehurst was president of CSA, a technology consulting firm. From June 1986 to
January 1992, Mr. Ticehurst was president and chief executive officer of
Intelligent Access, Inc., a company which he co-founded in 1986 and which
developed integrated communications components for personal computers.
 
    MARK P. GUTHRIE joined InsWeb in September 1997 as Senior Vice President of
Strategic Partnerships and has served as its Executive Vice President of
Operations since July 1998. From
 
                                       53
<PAGE>
July 1995 to August 1997, Mr. Guthrie held various positions with Industrial
Indemnity, a nationwide property and casualty insurance company, most recently
as senior operating officer of national programs.
 
    KEVIN M. KEEGAN joined InsWeb in September 1997 as President of the
Insurance Services Group, and has served as Executive Vice President since
August 1998. From January 1990 to August 1997, Mr. Keegan held various
management positions with Marshall & Swift, a company that collects cost data
for insurance claims, including vice president of marketing, president and chief
operating officer.
 
    STEPHEN I. ROBERTSON joined InsWeb in July 1998 as Senior Vice President and
Chief Financial Officer and has served as its Executive Vice President and Chief
Financial Officer since May 1999. From November 1997 to July 1998, Mr. Robertson
was a senior vice president of Lehman Brothers. From September 1986 to October
1997, Mr. Robertson held various investment banking positions, primarily
covering the U.S. insurance industry, with Salomon Brothers, Smith Barney and
Alex. Brown.
 
    MARIAN C. TAYLOR joined InsWeb in July 1997 as Senior Vice President,
General Counsel and Secretary. From April 1993 to June 1997, Ms. Taylor was
engaged in the private practice of law. From March 1992 to March 1993, Ms.
Taylor was a vice president of E.W. Blanch. From September 1990 to March 1992,
Ms. Taylor was vice president and corporate counsel of Enan & Company.
 
    KENNETH J. BENVENUTO has been a director of InsWeb since August 1998. Mr.
Benvenuto has been president and chief executive officer of AMS Services, Inc.,
a subsidiary of the CNA insurance companies, since May 1998. From January 1996
to May 1998, Mr. Benvenuto was executive vice president and general manager,
retail financial services division with CheckFree Corporation, an electronic
payment services company. From August 1994 to January 1996, Mr. Benvenuto was
president of the treasury products division of Servantis Inc., a software and
data processing services company that was acquired by CheckFree.
 
    BRUCE A. BUNNER has been a director of InsWeb since September 1995. Mr.
Bunner has been president of Financial Structures Ltd., a wholly-owned
subsidiary of Royal & SunAlliance USA, since January 1996. From January 1991 to
April 1995, Mr. Bunner was chairman of Centre Reinsurance Company of New York, a
reinsurance company. From March 1983 to June 1986, Mr. Bunner served as
Insurance Commissioner for the State of California. Mr. Bunner is also a
director of Mercury General Corporation and Amwest Insurance Group, Inc.
 
    JAMES M. CORROON has been a director of InsWeb since August 1996. Mr.
Corroon has been a director of Willis Corroon of California, an insurance
services firm, since January 1996. From October 1966 to December 1995 Mr.
Corroon held various management positions with Willis Corroon and its
predecessor entity, Corroon & Black Corporation.
 
    PHILIP L. ENGEL has been a director of InsWeb since February 1997. Mr. Engel
has been president of the CNA insurance companies since October 1992. Mr. Engel
is a director of CNA Financial Corporation, the holding company for CNA's
insurance operations, as well as a director of AMS Services, Inc., a CNA
majority-owned automation company servicing independent insurance agents and
property-casualty insurance companies. Mr. Engel has held various management
positions with CNA since June 1961.
 
    RICHARD J. FREEMAN has been a director of InsWeb since August 1998. Mr.
Freeman has been a managing director of Century Capital Management, Inc., an
investment management and advisory firm, since September 1993. Mr. Freeman is
also a director of VISTA Information Solutions, Inc., a provider of
environmental risk information.
 
                                       54
<PAGE>
    M. GORDON GADDY has been a director of InsWeb since June 1995. Mr. Gaddy has
been chairman of IAG, a life and health insurance agency, since April 1996. From
June 1995 to June 1997, Mr. Gaddy served as Chief Executive Officer of InsWeb's
Life Health Division. From January 1991 to January 1995, Mr. Gaddy was president
of Fortis USA, an international financial services company, and chairman of nine
Fortis operating subsidiaries in the U.S.
 
    RICHARD D. HEADLEY has been a director of InsWeb since February 1998. Mr.
Headley has been
senior vice president and chief information officer of Nationwide Insurance
Enterprise, an insurance and financial services company, since October 1997.
From January 1975 to October 1997, Mr. Headley held various management positions
with Banc One Corporation, including chairman and chief executive officer of
Banc One Services Corporation.
 
    YOSHITAKA KITAO has been a director of InsWeb since February 1999. Mr. Kitao
has been the executive vice president and chief executive officer in the
corporate strategy department of SOFTBANK Corp. since June 1995. From June 1992
to June 1995, Mr. Kitao served as general manager of Nomura Securities Corp.,
Ltd., a brokerage and investment bank. Mr. Kitao is a director of Ziff-Davis,
Inc., a publicly-held media company focused on technology.
 
    CLAUDE Y. MERCIER has been a director of InsWeb since November 1998. Mr.
Mercier has been the president and chief executive officer of Seabury & Smith,
Inc., a firm specializing in insurance program management, since November 1992.
 
    DONALD K. MORFORD has been a director of InsWeb since May 1997. Mr. Morford
has been vice chairman of Sedgwick North America, an insurance brokerage firm,
since January 1997. From January 1989 to January 1997, Mr. Morford was president
and chief operating officer of Sedgwick North America.
 
    ROBERT C. NEVINS has been a director of InsWeb since September 1995. Mr.
Nevins has been executive vice president of Acordia Lloyd Insurance Services, an
insurance brokerage firm, since February 1996, and has been its chief operating
officer since February 1998. Since December 1993, Mr. Nevins has also been
president of R.C. Nevins & Company, which consults with agents, brokers and
companies on insurance and management issues.
 
    ROBERT A. PUCCINELLI has been a director of InsWeb since May 1998. From
October 1985 to May 1995, Mr. Puccinelli was chairman and chief executive
officer of Industrial Indemnity, a nationwide property and casualty insurance
company. Mr. Puccinelli is also a director of Paula Financial Corp.
 
BOARD COMPOSITION
 
    InsWeb currently has authorized 14 directors. Upon the closing of this
offering, InsWeb's certificate of incorporation will provide that the terms of
office of the members of the Board of Directors will be divided into three
classes: Class I, whose term will expire at the annual meeting of stockholders
to be held in 2000, Class II, whose term will expire at the annual meeting of
stockholders to be held in 2001, and Class III, whose term will expire at the
annual meeting of stockholders to be held in 2002. The Class I directors are
Messrs.              ,              ,              ,              and
             , the Class II directors are Messrs.              ,              ,
             ,              and              and the Class III directors are
Messrs.              ,              , Enan and Ticehurst. At each annual meeting
of stockholders after the initial classification, the successors to directors
whose term will then expire will be elected to serve from the time of election
and qualification until the third annual meeting following their election. In
addition, upon the closing of this offering, InsWeb's bylaws will provide that
the authorized number of directors may be changed only by resolution of the
board. Any additional directorships resulting from an increase in the number of
directors will be distributed
 
                                       55
<PAGE>
among the three classes so that, as nearly as possible, each class will consist
of one-third of the total number of directors. This classification of the Board
may delay or prevent changes in control or management of InsWeb.
 
    Each officer is elected by the Board and serves at its discretion. Each of
InsWeb's officers and directors, other than nonemployee directors, devotes his
or her full time to the affairs of InsWeb. InsWeb's nonemployee directors devote
the amount of time to the affairs of InsWeb as is necessary to discharge their
duties. There are no family relationships among any of the directors, officers
or key employees of InsWeb.
 
BOARD COMMITTEES
 
    The audit committee of InsWeb's Board of Directors recommends the
appointment of InsWeb's independent auditors, reviews InsWeb's internal
accounting procedures and financial statements and consults with and reviews the
services provided by InsWeb's independent auditors, including the results and
scope of their audit. The audit committee currently consists of Messrs. Bunner,
Corroon and Puccinelli.
 
    The compensation committee of InsWeb's Board of Directors reviews and
recommends to the Board the compensation and benefits of all executive officers
of InsWeb, administers InsWeb's stock option plans and establishes and reviews
general policies relating to compensation and benefits of InsWeb employees. The
compensation committee currently consists of Messrs. Corroon, Morford and
Nevins.
 
COMPENSATION OF DIRECTORS
 
    Directors of InsWeb do not receive cash compensation for their services as
directors or members of committees of the board, but are reimbursed for
reasonable expenses incurred in attending meetings of the board. Beginning in
May 1998, nonemployee directors have received vested options to purchase 500
shares of InsWeb common stock for each regularly scheduled board meeting
attended. Messrs. Bunner and Gaddy are not eligible to receive these grants
until they are 100% vested in options that were previously granted to them. Mr.
Bunner holds an option that vests at the rate of 10% per board meeting attended,
which was vested with respect to 80% of the underlying shares as of March 31,
1999. Mr. Gaddy's option vests over a three-year period ending September 30,
1999.
 
                                       56
<PAGE>
EXECUTIVE COMPENSATION
 
  SUMMARY COMPENSATION INFORMATION
 
    The following table sets forth information regarding compensation received
during the year ended December 31, 1998 by InsWeb's Chief Executive Officer and
each of the four other most highly compensated executive officers of InsWeb:
 
                           SUMMARY COMPENSATION TABLE
 
<TABLE>
<CAPTION>
                                                                                                        LONG-TERM AND
                                                                                                            OTHER
                                                                                                        COMPENSATION
                                                                                                       ---------------
                                                                            ANNUAL COMPENSATION           NUMBER OF
                                                                       ------------------------------    SECURITIES
NAME AND                                                                              OTHER ANNUAL       UNDERLYING
  PRINCIPAL POSITION                                                     SALARY      COMPENSATION(1)       OPTIONS
- ---------------------------------------------------------------------  -----------  -----------------  ---------------
<S>                                                                    <C>          <C>                <C>
Hussein A. Enan(2) ..................................................  $   180,000      $   4,495                --
  Chairman of the Board and Chief Executive Officer
Kevin M. Keegan .....................................................      180,000          4,125
  Executive Vice President and President, Insurance Services Group
Darrell J. Ticehurst(2) .............................................      150,144          4,316                --
  President and Chief Technology Officer
Mark P. Guthrie .....................................................      147,500          4,425
  Executive Vice President of Operations
Marian C. Taylor ....................................................      139,000          4,160
Senior Vice President, General Counsel and Secretary
</TABLE>
 
- --------------
 
(1) Represents matching contributions made by InsWeb under its 401(k) plan.
 
(2) In May 1999, Mr. Enan was elected to the additional office of President and
    Mr. Ticehurst became Vice Chairman of the Board.
 
  OPTION GRANTS
 
    The following table sets forth information regarding grants of stock options
to each of the executive officers named in the Summary Compensation Table during
the year ended December 31, 1998. All options granted to these executive
officers in 1998 were granted under InsWeb's 1997 stock option plan. The
percentage of total options set forth below is based on an aggregate of
options granted in 1998. All options were granted at the fair market value of
InsWeb's common stock, as determined by the Board of Directors on the date of
grant. Potential realizable values are net of exercise price, but before taxes
associated with exercise. Amounts represent hypothetical gains that could be
achieved for the options if exercised at the end of the option term. The assumed
5% and 10% rates of stock price appreciation are provided in accordance with
rules of the SEC and do not represent InsWeb's estimate or projection of the
future common stock price.
 
                                       57
<PAGE>
                OPTIONS GRANTED IN YEAR ENDED DECEMBER 31, 1998
 
<TABLE>
<CAPTION>
                                                                                                        POTENTIAL REALIZABLE
                                                                                                              VALUE AT
                                                                                                        ASSUMED ANNUAL RATES
                                                                  INDIVIDUAL GRANTS                        OF STOCK PRICE
                                                ------------------------------------------------------
                                                 NUMBER OF     % OF TOTAL                                   APPRECIATION
                                                SECURITIES       OPTIONS                                  FOR OPTION TERM
                                                UNDERLYING     GRANTED TO      EXERCISE
                                                  OPTIONS       EMPLOYEES        PRICE     EXPIRATION   --------------------
NAME                                              GRANTED        IN 1998       ($/SHARE)      DATE         5%         10%
- ----------------------------------------------  -----------  ---------------  -----------  -----------  ---------  ---------
<S>                                             <C>          <C>              <C>          <C>          <C>        <C>
Hussein A. Enan...............................          --             --             --           --          --         --
Kevin M. Keegan...............................            (1)          7.2%                    8/1/08
Darrell J. Ticehurst..........................          --             --             --           --          --         --
Mark P. Guthrie...............................            (1)          7.2                     8/1/08
Marian C. Taylor..............................            (2)          2.6                     8/1/08
</TABLE>
 
- --------------
 
(1) These options vest as follows:      vest monthly over a period of 36 months;
         vest monthly over a period of 48 months, with the possibility of
    acceleration to vesting over 36 months if specific performance goals are met
    as of June 30, 1999; and     vest monthly over a period of 48 months, with
    the possibility of acceleration to vesting over 36 months if specific
    performance goals are exceeded as of June 30, 1999.
 
(2) These options vest over a period of 36 months; but     will become fully
    vested immediately upon completion of this offering.
 
  OPTION EXERCISES AND YEAR-END HOLDINGS
 
    The following table sets forth the number of shares of common stock acquired
and the value realized upon exercise of stock options in 1998 and the number of
shares of common stock subject to exercisable and unexercisable options held as
of December 31, 1998 by each of the executive officers named in the Summary
Compensation Table:
 
       AGGREGATE OPTION EXERCISES IN 1998 AND VALUES AT DECEMBER 31, 1998
 
<TABLE>
<CAPTION>
                                                                               NUMBER OF SECURITIES
                                                                              UNDERLYING UNEXERCISED     VALUE OF UNEXERCISED
                                                  NUMBER OF                    OPTIONS AT 12/31/98     IN-THE-MONEY OPTIONS AT
                                                   SHARES                                                    12/31/98(1)
                                                 ACQUIRED ON      VALUE      ------------------------  ------------------------
NAME                                              EXERCISE     REALIZED(2)     VESTED      UNVESTED      VESTED      UNVESTED
- ----------------------------------------------  -------------  ------------  -----------  -----------  -----------  -----------
<S>                                             <C>            <C>           <C>          <C>          <C>          <C>
Hussein A. Enan...............................           --             --           --           --            --           --
Kevin M. Keegan...............................                  $   67,070                             $    70,565  $   801,209
Darrell J. Ticehurst..........................           --             --           --           --            --           --
Mark P. Guthrie...............................                      47,065                                  64,805      714,752
Marian C. Taylor..............................           --             --                                 202,551      376,149
</TABLE>
 
- --------------
 
(1) The value of unexercised options set forth above is calculated based on the
    deemed fair value of the underlying securities on December 31, 1998 of $
    per share, minus the exercise price.
 
(2) The value realized upon exercise is based on the deemed fair value of the
    underlying securities on the date of exercise, minus the exercise price.
 
                                       58
<PAGE>
EMPLOYMENT CONTRACTS AND TERMINATION OF EMPLOYMENT AND CHANGE OF CONTROL
ARRANGEMENTS
 
    Hussein A. Enan, InsWeb's Chairman of the Board, President and Chief
Executive Officer, and InsWeb have entered into an employment agreement that
expires                  . The agreement fixes his base salary at $180,000 per
year and entitles him to the same benefits provided to other InsWeb senior
executives. The agreement requires Mr. Enan to devote his full time and
attention to InsWeb's business. The agreement also prohibits Mr. Enan from
soliciting InsWeb employees, clients or customers for a period of one year
following termination of his employment. If InsWeb terminates Mr. Enan's
employment without cause, or if he voluntarily terminates his employment
following a material reduction in his responsibilities, he will be entitled to
receive his salary and benefits for the remaining term of the agreement and will
be released from the non-solicitation provision described above. Upon
termination for commission of a felony or breach of the employment agreement,
Mr. Enan will be entitled only to accrued salary through the date of termination
and any vested benefits.
 
    InsWeb's 1997 stock option plan provides that, in the event of a change of
control of InsWeb, each outstanding option must be assumed or an equivalent
option substituted by the acquiring corporation, or the option will become fully
vested. The options terminate if they are not assumed, substituted or exercised
prior to a change of control.
 
STOCK PLANS
 
  1997 STOCK OPTION PLAN
 
    InsWeb's 1997 stock option plan was adopted by the Board of Directors and
approved by the stockholders in July 1997. InsWeb is authorized to issue up to
        shares of common stock under this plan. This number of shares may be
increased on January 1, 2000 and each subsequent January 1 during the term of
the plan, by 5% of the number of shares of common stock issued and outstanding
on the immediately preceding December 31. The 1997 stock option plan is
currently being administered by the compensation committee of the Board. The
plan allows grants of incentive stock options, within the meaning of Section 422
of the Internal Revenue Code to employees, including officers and employee
directors. In addition, it allows grants of nonstatutory options to employees,
non-employee directors and consultants. The plan expires in July 2007, but may
be terminated sooner by the Board.
 
    The exercise price of incentive stock options granted under the 1997 stock
option plan must not be less than the fair market value of a share of common
stock on the date of grant. In the case of nonstatutory stock options, the
exercise price must not be less than 85% of the fair market value of a share of
common stock on the date of grant. With respect to any optionee who owns stock
representing more than 10% of the voting power of all classes of InsWeb's
outstanding capital stock, the exercise price of any incentive stock option must
be equal to at least 110% of the fair market value of a share of the common
stock on the date of grant, and the term of the option may not exceed five
years. The terms of all other options may not exceed ten years. The aggregate
fair market value of the common stock for which an incentive stock option may
become exercisable for the first time may not exceed $100,000 in any calendar
year. The fair market value will be determined as of the date of the option
grant. The board or any committee administering the 1997 stock option plan has
discretion to determine vesting schedules and exercise requirements, if any, of
all options granted under the plan. However, the plan provides that in
connection with a change of control, if the acquiring corporation fails to
assume the plan's outstanding options or replace them with substantially
equivalent new options, all options will become immediately exercisable in full.
In addition, InsWeb has provided for full acceleration of the exercisability of
these options if, within 12 months following a change in control, the optionee
is terminated without cause or resigns for "good reason," as defined in the
option agreement.
 
                                       59
<PAGE>
    As of March 31, 1999,         shares of common stock had been issued upon
exercise of options outstanding under this plan. Options to purchase
        shares of common stock, at a weighted average exercise price of
$               , were outstanding, and         shares remained available for
future grants.
 
  1999 EMPLOYEE STOCK PURCHASE PLAN
 
    InsWeb's 1999 employee stock purchase plan was adopted by the board in
November 1998, and approved by the stockholders in May 1999. A total of
shares of common stock are reserved for issuance under the plan. This plan,
which is intended to qualify under Section 423 of the Internal Revenue Code,
will be administered by the compensation committee of the Board. Employees,
including officers and employee directors, are eligible to participate in the
plan if they are employed by InsWeb for more than 20 hours per week and have
been so employed for at least three months. The plan will be implemented during
sequential six-month offering periods, the first of which will commence on the
effective date of this offering and will terminate on January 1, 2000. After the
effective date of this offering, offering periods under the plan will generally
begin on February 1 and August 1 of each year.
 
    The employee stock purchase plan permits eligible employees to purchase
InsWeb common stock through payroll deductions, which may not exceed 15% of the
employee's base salary. Stock may be purchased under the plan at a price equal
to 85% of the fair market value of InsWeb common stock on either the first or
the last day of the offering period, whichever is lower. Employees may end their
participation in the offering at any time during the offering period, and
participation ends automatically on termination of a participant's employment
with InsWeb. Participants may not purchase shares of common stock having a
value, measured at the beginning of the offering period, greater than $25,000 in
any calendar year or more than 2,500 shares in any offering period.
 
401(K) PLAN
 
    InsWeb's 401(k) retirement and deferred savings plan covers all eligible
employees and is intended to qualify as a tax-qualified plan under the Internal
Revenue Code. Employees are eligible to participate in the plan on the first day
of the month immediately following three months of service with InsWeb. The plan
provides that each participant may contribute up to 15% of his or her pre-tax
gross compensation up to a statutory limit, which is $10,000 in calendar year
1999. All amounts contributed by participants and earnings on participant
contributions are fully vested at all times. InsWeb may contribute an amount
equal to one-half of the first 6% of each participant's contribution. InsWeb may
also make discretionary non-matching contributions. InsWeb's contributions vest
one-third per year over three years. InsWeb's contributions to the plan through
March 31, 1999 totaled approximately $240,000.
 
INDEMNIFICATION OF DIRECTORS AND EXECUTIVE OFFICERS AND LIMITATION OF LIABILITY
 
    Section 145 of the Delaware General Corporation Law authorizes a court to
award, or a corporation's board of directors to grant, indemnity to directors
and officers in terms sufficiently broad to permit this indemnification under
some circumstances for liabilities, including reimbursement for expenses
incurred, arising under the Securities Act.
 
    As permitted by the Delaware General Corporation Law, InsWeb has adopted
provisions in its certificate of incorporation which provide that its directors
shall not be personally liable for monetary damages to InsWeb or its
stockholders for a breach of fiduciary duty as a director, except liability for:
 
    - a breach of the director's duty of loyalty to InsWeb or its stockholders;
 
                                       60
<PAGE>
    - acts or omissions not in good faith or which involve intentional
      misconduct or a knowing violation of law;
 
    - an act related to the unlawful stock repurchase or payment of a dividend
      under Section 174 of the Delaware General Corporation Law; or
 
    - transactions from which the director derived an improper personal benefit.
 
    These limitations of liability do not affect the availability of equitable
remedies such as injunctive relief or rescission. InsWeb's certificate of
incorporation also authorizes InsWeb to indemnify its officers, directors and
other agents to the full extent permitted under Delaware law.
 
    As permitted by the Delaware General Corporation Law, InsWeb's bylaws
provide that:
 
    - InsWeb is required to indemnify its directors and officers to the fullest
      extent permitted by the Delaware General Corporation Law, subject to
      limited exceptions;
 
    - InsWeb is required to indemnify its other employees to the extent that it
      indemnifies its officers and directors, unless otherwise required by law,
      InsWeb's certificate of incorporation, its bylaws or agreements;
 
    - InsWeb is required to advance expenses, as incurred, to its directors and
      officers in connection with a legal proceeding to the fullest extent
      permitted by the Delaware General Corporation Law, subject to limited
      exceptions; and
 
    - the rights provided in the bylaws are not exclusive.
 
    InsWeb intends to enter into separate indemnification agreements with each
of its directors and officers which may be broader than the specific
indemnification provisions contained in the Delaware General Corporation Law.
These indemnification agreements may require InsWeb, among other things, to
indemnify its officers and directors against liabilities that may arise by
reason of their status or service as directors or officers, other than
liabilities arising from willful misconduct. These indemnification agreements
also may require InsWeb to advance any expenses incurred by the directors or
officers as a result of any proceeding against them as to which they could be
indemnified and to obtain directors' and officers' insurance if available on
reasonable terms.
 
    InsWeb has maintained directors' and officers' liability insurance since
February 1996, and intends to continue to maintain this insurance in the future.
 
    At present, there is no pending litigation or proceeding involving any of
InsWeb's directors, officers, employees or agents where indemnification by
InsWeb is sought. In addition, InsWeb is not aware of any threatened litigation
or proceeding which may result in a claim for indemnification.
 
                                       61
<PAGE>
                              CERTAIN TRANSACTIONS
 
FINANCING TRANSACTIONS
 
    Since January 1996, InsWeb has sold and issued an aggregate of 819,122
shares of its preferred stock, in six series. Each share of preferred stock is
currently convertible into 10 shares of common stock, and all outstanding shares
of preferred stock will be automatically converted into common stock upon the
closing of this offering.
 
    In January 1996, InsWeb sold 176,471 shares of its Series A preferred stock
to Nationwide Mutual Insurance Company, or Nationwide, at a purchase price of
$42.50 per share, or $7,500,018 in the aggregate. Richard D. Headley, a director
of InsWeb, is senior vice president and chief information officer of Nationwide
Insurance Enterprise, an affiliate of Nationwide.
 
    In November 1996, InsWeb sold 176,471 shares of its Series B preferred stock
to Insurance Information Exchange, L.L.C., or IIX, at a purchase price of $46.75
per share, or $8,250,000 in the aggregate. Philip L. Engel, a director of
InsWeb, is president of the CNA insurance companies and a director of CNA
Financial Corporation, all of which are affiliates of IIX. Kenneth J. Benvenuto,
a director of InsWeb, is president and chief executive officer of AMS Services,
Inc., a subsidiary of the CNA insurance companies.
 
    In February 1997, InsWeb sold 53,476 shares of its Series C preferred stock
to Century Capital Partners, L.P., or Century, at a purchase price of $46.75 per
share, or $2,500,003 in the aggregate. Richard J. Freeman, a director of InsWeb,
is a shareholder of CCP Capital, Inc., the general partner of Century and is
vice president of Century Capital Management, the investment adviser to Century
and CCP Capital, Inc.
 
    In May 1997, InsWeb sold 27,864 shares of its Series A-1 preferred stock at
a purchase price of $46.75 per share and 8,444 shares of its Series C preferred
stock at a purchase price of $46.75 per share to Nationwide, for an aggregate
purchase price of $1,697,399.
 
    In December 1998, InsWeb sold 42,978 shares of its Series D preferred stock
to SOFTBANK Ventures, Inc. and 6,430 shares of its Series D Preferred Stock to
Century at a purchase price of $162.875 per share, for an aggregate purchase
price of $7,000,042 in the case of SOFTBANK Ventures, Inc. and $1,047,286 in the
case of Century. Yoshitaka Kitao, a director of InsWeb, is executive vice
president and chief executive officer in the corporate strategy department of
SOFTBANK Corp., of which SOFTBANK Ventures, Inc. is an affiliate.
 
    In December 1998, InsWeb committed to sell, and in February 1999, InsWeb
sold 141,213 shares of its Series D preferred stock to SOFTVEN No. 2 Investment
Enterprise Partnership, an affiliate of SOFTBANK Corp., at a purchase price of
$162.875 per share, or $23,000,067 in the aggregate.
 
    In March and April 1999, InsWeb sold an aggregate of 185,775 shares of its
Series E preferred stock to SOFTBANK America, Inc., an affiliate of SOFTBANK
Corp., at a purchase price of $188.40 per share, or $35,000,010 in the
aggregate.
 
JOINT VENTURE
 
    In December 1998, InsWeb entered into a joint venture agreement with
SOFTBANK Corp. to develop, implement and market an online insurance marketplace
in Japan and the Republic of Korea. The joint venture will be conducted through
InsWeb Japan K.K., a Japanese corporation. In December 1998, InsWeb purchased a
40% interest in InsWeb Japan K.K. from SOFTBANK Corp. by delivering a promissory
note in the principal amount of Y240,000,000, or U.S. $2,089,137 based on the
conversion rate at the time of the transaction, payable in December 2002. See
Note 9 of Notes to InsWeb's Consolidated Financial Statements. In connection
with the joint venture agreement,
 
                                       62
<PAGE>
InsWeb granted to InsWeb Japan K.K. the right to use InsWeb's technology to
conduct its business in the Japanese and Korean markets.
 
LOANS TO AND FROM OFFICERS
 
    Between the date of InsWeb's inception and March 1996, Mr. Enan loaned an
aggregate of $1,721,569 to InsWeb to cover startup expenses. This loan was
evidenced by an uncollateralized demand promissory note bearing interest at 6%
per annum. InsWeb repaid $196,569 of this amount in 1996 and repaid the
remaining balance in full in September 1998.
 
    In February 1996, Mr. Enan borrowed $1,525,000 from InsWeb. This loan was
evidenced by an uncollateralized demand promissory note bearing interest at 6%
per annum. Mr. Enan repaid this loan in full in September 1998.
 
    In August 1998, InsWeb loaned $3,000,000 to Mr. Enan and $1,000,000 to Mr.
Ticehurst. These loans were evidenced by promissory notes bearing interest at
15% per year and collateralized by shares of InsWeb's common stock owned by
Messrs. Enan and Ticehurst. These loans were repaid in full in September 1998.
 
TRANSACTIONS WITH IIX AND ITS AFFILIATES
 
    In connection with the sale of Series B preferred stock in November 1996,
InsWeb, IIX and its affiliated entities entered into the following agreements:
 
    LINE OF CREDIT.  InsWeb entered into a line of credit arrangement with AMS
Services, Inc., an affiliate of IIX. The line of credit entitles InsWeb to
borrow up to $25,000,000 from AMS. Borrowings under the line of credit accrue
interest at the rate of 15% per annum, payable quarterly. Any principal balance
outstanding under the agreement is due in November 2001. The rights and
obligations of AMS under the line of credit were assigned to and assumed by
Continental Casualty Company, an affiliate of IIX, in April 1998. As of March
31, 1999, there was no principal amount outstanding under the line of credit.
See Note 9 of Notes to InsWeb's Consolidated Financial Statements.
 
    ASSET PURCHASE AGREEMENT.  In accordance with an Asset Purchase Agreement,
InsWeb agreed to sell to IIX certain assets related to its property and casualty
agents line of business for a purchase price of $650,000.
 
    JOINT MARKETING AND LICENSE AGREEMENT.  In accordance with a Joint Marketing
and License Agreement, InsWeb and IIX agreed to license certain software to each
other. The agreement specified the following cross-licensing fees:
 
    - InsWeb was to pay IIX $5,450,000 for five year non-exclusive licenses to
      certain software owned by IIX and $50,000 for a non-compete agreement, and
 
    - IIX was to pay InsWeb $350,000 for five-year non-exclusive licenses to
      certain software owned by InsWeb. In addition, the agreement provided for
      the payment of transaction fees by each party to the other based on
      revenues resulting from the joint marketing efforts and utilization of
      each other's software.
 
    Under the terms of the Joint Marketing and License Agreement, InsWeb's
obligations to IIX of $5,500,000 were to be offset against IIX's obligations to
the Company of $1,000,000, consisting of the $350,000 license fee payable under
the agreement and of the $650,000 purchase price payable under the Asset
Purchase Agreement. Payment was to be made in November 1998.
 
    In December 1998, the parties agreed to amend the Joint Marketing and
License Agreement. The amendment eliminated the transaction fees and revised the
payment terms to allow InsWeb to
 
                                       63
<PAGE>
make four quarterly payments to IIX of $1,125,000 each, due on the first day of
each quarter beginning January 1, 1999. No interest is payable on the
outstanding balance. InsWeb is under no obligation to deliver additional
software or documentation to IIX or to provide any maintenance for previously
delivered software. See Note 9 of Notes to InsWeb's Consolidated Financial
Statements.
 
COMMERCIAL TRANSACTIONS
 
    Nationwide, a principal stockholder of InsWeb, is also a customer.
Nationwide accounted for $134,000 of InsWeb's revenue during 1998.
 
    The CNA insurance companies, which are affiliates of IIX, a principal
stockholder of InsWeb, are also customers of InsWeb. The CNA insurance companies
accounted for $248,000 of InsWeb's revenue during 1998.
 
    InsWeb and Yahoo! Inc. have entered into a license agreement dated as of
February 12, 1998 and amended as of March 31, 1999. Under the agreement, whose
term runs until September 30, 2000, Yahoo! has agreed to offer a co-branded
version of the InsWeb online insurance marketplace on the Yahoo! website. The
agreement provides for InsWeb to be the exclusive provider of online insurance
quotation services on the Yahoo! site. Under the agreement, InsWeb has agreed to
pay Yahoo! a fixed fee, payable in installments through June 2000, and a
referral fee for each user delivered to an InsWeb quote form from the co-branded
site. SOFTBANK Corp., a principal stockholder of InsWeb, is also the beneficial
owner of approximately 28.1% of the outstanding stock of Yahoo!. In addition,
Yoshitaka Kitao, a director of InsWeb, is an executive vice president of
SOFTBANK and chief executive officer of its corporate strategy department.
 
OTHER TRANSACTIONS
 
    In September 1995, in lieu of compensation as Chief Operating Officer of
InsWeb's Life Health Division, Mr. Gaddy received an incentive stock option to
purchase 250,000 shares of InsWeb common stock, at an exercise price of $0.024
per share. Under an agreement with Mr. Gaddy entered into on February 29, 1996,
InsWeb has also paid to Mr. Gaddy 10% of the net revenues of its life and health
product sales through the end of February 1999. The total amount paid to Mr.
Gaddy under this agreement was $100,000.
 
    InsWeb is a party to an employment agreement with Mr. Enan. See
"Management-- Employment Agreement."
 
                                       64
<PAGE>
                             PRINCIPAL STOCKHOLDERS
 
    The following table sets forth information known to InsWeb regarding the
beneficial ownership of InsWeb's common stock as of March 31, 1999, by:
 
    - each stockholder who is known by InsWeb to beneficially own more than 5%
      of InsWeb's common stock;
 
    - each of InsWeb's executive officers listed on the Summary Compensation
      Table under "Management;"
 
    - each of InsWeb's directors; and
 
    - all of InsWeb's executive officers and directors as a group.
 
<TABLE>
<CAPTION>
                                                                                             PERCENTAGE OF SHARES
                                                                                                OUTSTANDING(1)
                                                                                          ---------------------------
                                                                     NUMBER OF SHARES      PRIOR TO THE    AFTER THE
BENEFICIAL OWNER                                                   BENEFICIALLY OWNED(1)     OFFERING      OFFERING
- -----------------------------------------------------------------  ---------------------  --------------  -----------
<S>                                                                <C>                    <C>             <C>
5% STOCKHOLDERS:
SOFTBANK Corp.(2)................................................                               19.6 %
Nationwide Mutual Insurance Company(3)...........................                               11.3
Insurance Information Exchange, L.L.C.(4)........................                               18.7
 
EXECUTIVE OFFICERS AND DIRECTORS:
Hussein A. Enan(5)...............................................                               19.8
Kevin M. Keegan(6)...............................................                                  *
Darrell J. Ticehurst(7)..........................................                                6.9
Mark P. Guthrie(8)...............................................                                  *
Marian C. Taylor(9)..............................................                                  *
Kenneth J. Benvenuto(10).........................................                               18.7
Bruce A. Bunner(11)..............................................                                  *
James M. Corroon(12).............................................                                  *
Philip L. Engel(13)..............................................                               18.7
Richard J. Freeman(14)...........................................                                4.8
M. Gordon Gaddy(15)..............................................                                1.3
Richard D. Headley(16)...........................................                               11.3
Yoshitaka Kitao(17)..............................................                               19.6
Claude Y. Mercier(18)............................................                                4.0
Donald K. Morford(19)............................................                                  *
Robert C. Nevins(20).............................................                                  *
Robert A. Puccinelli(21).........................................                                  *
All executive officers and directors as a group (18
  persons)(22)...................................................                                  []
</TABLE>
 
- --------------
 
*   Less than 1%.
 
(1) Number of shares beneficially owned and the percentage of shares outstanding
    are based on (a)         shares outstanding as of March 31, 1999 and (b)
                 shares outstanding after completion of this offering, assuming
    no exercise of the underwriters' over-allotment option. Beneficial ownership
    is determined in accordance with the rules of the SEC and generally includes
    voting or investment power with respect to securities. All shares of common
    stock subject to options exercisable within 60 days following March 31, 1999
    are deemed to be outstanding and beneficially owned by the person holding
    those options for the purpose of computing the number of shares beneficially
    owned and the percentage of
 
                                       65
<PAGE>
    ownership of that person. They are not, however, deemed to be outstanding
    and beneficially owned for the purpose of computing the percentage ownership
    of any other person. Except as indicated in the other footnotes to the table
    and subject to applicable community property laws, based on information
    provided by the persons named in the table, these persons have sole voting
    and investment power with respect to all shares of the common stock shown as
    beneficially owned by them.
 
(2) Includes         shares held by SOFTBANK America, Inc.,         shares held
    by SOFTBANK Ventures, Inc. and       shares held by SOFTVEN No. 2 Investment
    Enterprise Partnership, each of which is an affiliate of SOFTBANK Corp. The
    address for SOFTBANK Corp. is 1-16-8 Nihonbashi-Kakigaracho, Chuo-ku, Tokyo
    103 0014.
 
(3) The address for Nationwide Mutual Insurance Company is One Nationwide Plaza,
    Columbus, Ohio 43216.
 
(4) The address for Insurance Information Exchange, L.L.C. is c/o AMS Services,
    Inc., 410 Amherst Street, Birch Pond West, Nashua, New Hampshire 03063.
 
(5) The address for Mr. Enan is c/o InsWeb Corporation, 901 Marshall Street,
    Redwood City, California 94063.
 
(6) Includes       shares subject to options exercisable within 60 days
    following March 31, 1999.
 
(7) The address for Mr. Ticehurst is c/o InsWeb Corporation, 901 Marshall
    Street, Redwood City, California 94063.
 
(8) Includes       shares subject to options exercisable within 60 days
    following March 31, 1999.
 
(9) Includes       shares subject to options exercisable within 60 days
    following March 31, 1999.
 
(10) Includes         shares held by Insurance Information Exchange, L.L.C. Mr.
    Benvenuto is president and chief executive officer of AMS Services, Inc.,
    which is a subsidiary of the CNA insurance companies and an affiliate of
    Insurance Information Exchange, L.L.C., and may be deemed to have voting or
    investment control with respect to these shares. Mr. Benvenuto disclaims
    beneficial ownership of these shares. The address for Mr. Benvenuto is c/o
    AMS Services, Inc., 410 Amherst Street, Birch Pond West, Nashua, New
    Hampshire 03063.
 
(11) Includes       shares subject to options exercisable within 60 days
    following March 31, 1999.
 
(12) Includes       shares subject to options exercisable within 60 days
    following March 31, 1999.
 
(13) Includes         shares held by Insurance Information Exchange, L.L.C. Mr.
    Engel is president of the CNA insurance companies, an affiliate of Insurance
    Information Exchange, and may be deemed to have voting or investment control
    with respect to these shares. Mr. Engel disclaims beneficial ownership of
    these shares. The address for Mr. Engel is c/o CNA, CNA Plaza, Chicago,
    Illinois 60685.
 
(14) Includes       shares held by Century Capital Partners, L.P. Mr. Freeman is
    a shareholder of CCP Capital, Inc., the general partner of Century Capital
    Partners, L.P., and is vice president of Century Capital Management, the
    investment adviser to Century Capital Partners, L.P. and may be deemed to
    have voting or investment control with respect to these shares. Mr. Freeman
    disclaims beneficial ownership of these shares, except to the extent of his
    proportionate interest in them. The address for Mr. Freeman is c/o Century
    Capital Management, Inc., One Liberty Square, Boston, Massachusetts 02109.
 
(15) Includes       shares subject to options exercisable within 60 days
    following March 31, 1999.
 
                                       66
<PAGE>
(16) Includes         shares held by Nationwide Mutual Insurance Company. Mr.
    Headley is senior vice president and chief information officer of Nationwide
    Insurance Enterprise, an affiliate of Nationwide, and may be deemed to have
    voting or investment control with respect to these shares. Mr. Headley
    disclaims beneficial ownership of these shares. The address for Mr. Headley
    is One Nationwide Plaza, Columbus, Ohio 43216.
 
(17) Includes         shares held by entities affiliated with SOFTBANK Corp. Mr.
    Kitao is executive vice president and chief executive officer in the
    corporate strategy department of SOFTBANK Corp., and may be deemed to have
    voting or investment control with respect to these shares. Mr. Kitao
    disclaims beneficial ownership of these shares. The address for Mr. Kitao is
    c/o SOFTBANK Corp., 1-16-8 Nihonbashi-Kakigaracho, Chuo-Ku, Tokyo 103 0014.
 
(18) Includes       shares held by Marsh & McLennan Risk Capital Holdings, Ltd.
    Mr. Mercier is the president and chief executive officer of Seabury & Smith,
    Inc., part of the risk and insurance services division of Marsh & McLennan
    Companies, Inc., and an affiliate of Marsh & McLennan Risk Capital Holdings,
    Ltd., and may be deemed to have voting or investment control with respect to
    these shares. Mr. Mercier disclaims beneficial ownership of these shares.
 
(19) Includes       shares subject to options exercisable within 60 days
    following March 31, 1999.
 
(20) Includes       shares subject to options exercisable within 60 days
    following March 31, 1999.
 
(21) Includes     shares subject to options exercisable within 60 days following
    March 31, 1999.
 
(22) Includes              shares subject to options exercisable within 60 days
    following March 31, 1999. The         shares listed as held by Messrs.
    Benvenuto and Engel are the same shares held by Insurance Information
    Exchange, L.L.C., and are therefore counted only once to calculate the total
    shares and percentage figures.
 
                                       67
<PAGE>
                          DESCRIPTION OF CAPITAL STOCK
 
    Upon the closing of this offering, InsWeb's authorized capital stock will
consist of       shares of common stock, $0.001 par value per share, and
      shares of preferred stock, $0.001 par value per share.
 
    The following is a summary of the rights of InsWeb's common stock and
preferred stock. This summary is not complete. Please see InsWeb's certificate
of incorporation, filed as an exhibit to the registration statement of which
this prospectus is a part, for more detailed information.
 
COMMON STOCK
 
    As of March 31, 1999, there were         shares of InsWeb common stock
outstanding held of record by 109 stockholders. The holders of InsWeb common
stock are entitled to one vote for each share held of record on all matters
submitted to a vote of stockholders. Upon the closing of this offering, holders
of a majority of the shares of common stock entitled to vote in any election of
directors may elect all of the directors standing for election. Subject to
preferences applicable to any outstanding preferred stock, holders of common
stock are entitled to receive ratably any dividends declared by the board out of
funds legally available therefor. See "Dividend Policy." In the event of a
liquidation, dissolution or winding up of InsWeb, holders of common stock are
entitled to share ratably in the assets remaining after payment of liabilities
and the liquidation preferences of any outstanding preferred stock. Holders of
InsWeb common stock have no preemptive, conversion or redemption rights. Each
outstanding share of common stock is, and all shares of common stock to be
outstanding upon the closing of this offering will be, fully paid and
non-assessable.
 
PREFERRED STOCK
 
    Upon the closing of this offering, all InsWeb preferred stock outstanding
will be converted into an aggregate of         shares of common stock, and up to
      shares of undesignated preferred stock will be authorized for issuance.
InsWeb's Board of Directors has the authority, without further action by its
stockholders, to issue preferred stock in one or more series. In addition, the
Board may fix the rights, preferences and privileges of any preferred stock it
determines to issue. Any or all of these rights may be superior to the rights of
the common stock. Preferred stock could thus be issued quickly with terms
calculated to delay or prevent a change in control of InsWeb or to make removal
of management more difficult. Additionally, the issuance of preferred stock may
decrease the market price of InsWeb common stock. At present, InsWeb has no
plans to issue any shares of preferred stock.
 
REGISTRATION RIGHTS
 
    Under the Third Amended and Restated Investor Rights Agreement dated as of
March 31, 1999, by and among InsWeb and various of its stockholders, holders of
an aggregate of       shares of InsWeb common stock have various registration
rights with respect to their shares of common stock.
 
    Beginning six months after the date of this prospectus, holders of an
aggregate of          shares of common stock have the right to require InsWeb,
on not more than one occasion, to file a registration statement under the
Securities Act to register the         shares of common stock, at InsWeb's
expense. Demand for this registration must be made by holders of at least 40% of
the shares that are entitled to this registration, and the aggregate offering
price of the securities to be included must be at least $10,000,000. These
holders also have the right to demand not more than two registrations during any
twelve month period on Form S-3, provided that there is an aggregate proposed
offering price of at least $1,000,000. InsWeb may, under some circumstances,
defer this registration not more than once in a twelve month period for up to 90
days, and the underwriters of
 
                                       68
<PAGE>
the offering under this registration have the right, subject to some
limitations, to limit the number of shares included.
 
    If InsWeb proposes to register any of its securities under the Securities
Act for InsWeb's own account or for the account of other security holders,
holders of an aggregate of       shares of InsWeb common stock are entitled to
notice of that registration and have the right to include some or all of their
shares of common stock in that registration, at InsWeb's expense, subject to
marketing and other limitations.
 
ANTITAKEOVER PROVISIONS
 
  DELAWARE LAW
 
    InsWeb will be subject to Section 203 of the Delaware General Corporation
Law regulating corporate takeovers, which prohibits a Delaware corporation from
engaging in any business combination with any interested stockholder for three
years following the date that the stockholder became an "interested
stockholder," unless:
 
    - prior to the date of the transaction, the board of directors of the
      corporation approved either the business combination or the transaction
      which resulted in the stockholder becoming an interested stockholder;
 
    - the interested stockholder owned at least 85% of the voting stock of the
      corporation outstanding at the time the transaction commenced, excluding
      for purposes of determining the number of shares outstanding (a) shares
      owned by persons who are directors and also officers, and (b) shares owned
      by employee stock plans in which employee participants do not have the
      right to determine confidentially whether shares held subject to the plan
      will be tendered in a tender or exchange offer; or
 
    - on or subsequent to the date of the transaction, the business combination
      is approved by the board and authorized at an annual or special meeting of
      stockholders, and not by written consent, by the affirmative vote of at
      least 66 2/3% of the outstanding voting stock which is not owned by the
      interested stockholder.
 
  CERTIFICATE OF INCORPORATION AND BYLAW PROVISIONS
 
    Provisions of InsWeb's certificate of incorporation and bylaws, which will
become effective upon the closing of this offering, may have the effect of
making it more difficult for a third party to acquire, or of discouraging a
third party from attempting to acquire, control of InsWeb. These provisions
could cause the price of InsWeb common stock to decrease. Some of these
provisions allow InsWeb to issue preferred stock without any vote or further
action by the stockholders, eliminate the right of stockholders to act by
written consent without a meeting and eliminate cumulative voting in the
election of directors. These provisions may make it more difficult for
stockholders to take specific corporate actions and could have the effect of
delaying or preventing a change in control of InsWeb.
 
    InsWeb's certificate of incorporation provides that, upon the closing of
this offering, InsWeb's Board will be divided into three classes of directors
with each class serving a staggered three-year term. See
"Management--Composition of Board." The classification system of electing
directors may discourage a third party from making a tender offer or otherwise
attempting to obtain control of InsWeb and may maintain the incumbency of the
Board, because the classification of the Board generally increases the
difficulty of replacing a majority of the directors. InsWeb's bylaws eliminate
the right of stockholders to call special meetings of stockholders. The
authorization of undesignated preferred stock makes it possible for the board to
issue preferred stock with voting or other rights or preferences that could
impede the success of any attempt to change control of InsWeb. These
 
                                       69
<PAGE>
and other provisions may have the effect of deferring hostile takeovers or
delaying changes in control or management of InsWeb. The amendment of any of
these provisions would require approval by holders of at least 66 2/3% of the
outstanding common stock.
 
TRANSFER AGENT AND REGISTRAR
 
    The transfer agent and registrar for the common stock is              .
 
LISTING
 
    InsWeb has applied to have its common stock approved for listing on the
Nasdaq National Market under the trading symbol "INSW."
 
                                       70
<PAGE>
                        SHARES ELIGIBLE FOR FUTURE SALE
 
    Prior to this offering, there has not been a public market for InsWeb's
common stock. Future sales of substantial amounts of InsWeb common stock in the
public market, or the possibility of these sales, could adversely affect the
trading price of the common stock.
 
    Upon completion of this offering, InsWeb will have outstanding
shares of common stock, assuming no exercise of the underwriters' over-allotment
option and no exercise of outstanding options to purchase common stock after
March 31, 1999. Of these shares, the              shares sold in this offering
will be freely tradable without restriction or further registration under the
Securities Act, except for any shares purchased by "affiliates" of InsWeb, as
defined in Rule 144 under the Securities Act, which would be subject to the
limitations and restrictions described below.
 
    The remaining           shares of common stock outstanding upon completion
of this offering will be "restricted securities" as defined in Rule 144. These
securities may be sold in the public market only if registered or if they
qualify for an exemption from registration under Rules 144 or 701 under the
Securities Act, which are summarized below. Sales of these restricted securities
in the public market, or the availability of these shares for sale, could
adversely affect the trading price of InsWeb's common stock.
 
    Holders of approximately              of these restricted securities,
including all of InsWeb's officers and directors and the entities affiliated
with them, have entered into lock-up agreements providing that, subject to
limited exceptions, they will not sell, directly or indirectly, any common stock
without the prior consent of Goldman, Sachs & Co. for a period of 180 days from
the date of this prospectus.
 
    The number of restricted securities that will be available for sale in the
public market, subject in some cases to the volume limitations and other
restrictions of Rule 144, will be as follows:
 
    - approximately              shares will be eligible for immediate sale as
      of the date of this prospectus;
 
    - approximately              additional shares will be eligible for sale
      beginning 90 days after the date of this prospectus under Rules 144 and
      701; and
 
    - approximately              additional shares will be eligible for sale
      beginning 180 days after the date of this prospectus upon expiration of
      the lock-up agreements described above.
 
    Approximately              remaining restricted securities will not be
eligible for sale pursuant to Rule 144 until the expiration of their applicable
one-year holding periods, which will expire between              1999 and
             2000.
 
    Shares issued upon exercise of options granted by InsWeb prior to the date
of this prospectus will be available for sale in the public market under Rule
701 of the Securities Act. Rule 701 permits resales of these shares in reliance
upon Rule 144 but without compliance with various restrictions, including the
holding period requirement, imposed under Rule 144. In general, under Rule 144,
beginning 90 days after the date of this prospectus, a person (or persons whose
shares are aggregated) who has beneficially owned restricted securities for at
least one year would be entitled to sell within any three-month period a number
of shares not to exceed the greater of (1) one percent of the then outstanding
shares of common stock or (2) the average weekly trading volume of InsWeb's
common stock during the four calendar weeks preceding the filing of a Form 144
with respect to the sale. Sales under Rule 144 are also subject to manner of
sale and notice requirements, as well as to the availability of current public
information about InsWeb. Under Rule 144(k), a person who is not deemed to have
been an affiliate at any time during the 90 days preceding a sale and who has
beneficially owned the shares proposed to be sold for at least two
 
                                       71
<PAGE>
years is entitled to sell the shares without complying with the manner of sale,
public information, volume limitation or notice provisions of Rule 144.
 
    InsWeb has reserved an aggregate of           shares of common stock for
issuance pursuant to its various stock plans. As of March 31, 1999, options to
purchase an aggregate of           shares of common stock were outstanding under
InsWeb's stock plans. InsWeb intends to file registration statements on Form S-8
under the Securities Act approximately 90 days after the date of this prospectus
to register an aggregate of           shares of common stock issued or reserved
for issuance under its stock option plans and employee stock purchase plan.
Shares of common stock issued under the foregoing plans, after the filing of
related registration statements, will be freely tradable in the public market,
subject in the case of the holders to the Rule 144 limitations applicable to
InsWeb affiliates, lock-up agreements with the underwriters and vesting
restrictions imposed by InsWeb.
 
                                 LEGAL MATTERS
 
    The validity of the common stock offered hereby will be passed upon for
InsWeb by Gray Cary Ware & Freidenrich LLP, Palo Alto, California. Certain legal
matters relating to the initial public offering will be passed upon for the
underwriters by Shearman & Sterling, Menlo Park, California.
 
                                    EXPERTS
 
    The financial statements included in this registration statement have been
audited by PricewaterhouseCoopers LLP, independent accountants. The companies
and periods covered by these audits are indicated in the individual reports of
PricewaterhouseCoopers LLP. Such financial statements have been so included in
reliance on the reports of PricewaterhouseCoopers LLP given on the authority of
said firm as experts in auditing and accounting.
 
               WHERE TO FIND ADDITIONAL INFORMATION ABOUT INSWEB
 
    InsWeb has filed with the SEC a registration statement on form S-1,
including the exhibits and schedules thereto, under the Securities Act with
respect to the shares to be sold in this offering. This prospectus does not
contain all the information set forth in the registration statement. For further
information about InsWeb and the shares to be sold in this offering, please
refer to the registration statement. Statements contained in this prospectus as
to the contents of any contract, agreement or other document referred to, are
not necessarily complete, and in each instance please refer to the copy of the
contract, agreement or other document filed as an exhibit to the registration
statement, each statement being qualified in all respects by this reference.
 
    You may read and copy all or any portion of the registration statement or
any reports, statements or other information InsWeb files with the SEC at the
SEC's public reference room at Room 1024, Judiciary Plaza, 450 Fifth Street,
N.C., Washington, D.C. 20549 and at the regional offices of the SEC located at
Seven World Trade Center, 13th Floor, New York, New York 10048 and the
Northwestern Atrium Center, 500 West Madison Street, Suite 1400, Chicago,
Illinois 60661. You can request copies of these documents upon payment of a
duplicating fee, by writing to the SEC. Please call the SEC at 1-800-SEC-0330
for further information on the operation of the public reference rooms. InsWeb's
SEC filings, including the registration statement will also be available to you
on the SEC's Web site. The address of this site is http://www.sec.gov.
 
                                       72
<PAGE>
                               INSWEB CORPORATION
 
                         INDEX TO FINANCIAL STATEMENTS
 
<TABLE>
<CAPTION>
                                                                                                               PAGE
                                                                                                             ---------
<S>                                                                                                          <C>
INSWEB CORPORATION AND SUBSIDIARIES CONSOLIDATED FINANCIAL STATEMENTS
 
  Report of Independent Accountants........................................................................        F-2
 
  Consolidated Balance Sheets..............................................................................        F-3
 
  Consolidated Statements of Operations....................................................................        F-4
 
  Consolidated Statements of Stockholders' Equity..........................................................        F-5
 
  Consolidated Statements of Cash Flows....................................................................        F-6
 
  Notes to Consolidated Financial Statements...............................................................        F-8
 
PRO FORMA CONSOLIDATED FINANCIAL INFORMATION
 
  Overview.................................................................................................       F-27
 
  Pro Forma Consolidated Statement of Operations...........................................................       F-28
 
  Notes to Pro Forma Consolidated Financial Information....................................................       F-29
 
BENELYTICS, INC. FINANCIAL STATEMENTS
 
  Report of Independent Accountants........................................................................       F-30
 
  Balance Sheets...........................................................................................       F-31
 
  Statements of Operations.................................................................................       F-32
 
  Statements of Stockholders' Deficit......................................................................       F-33
 
  Statements of Cash Flows.................................................................................       F-34
 
  Notes to Financial Statements............................................................................       F-35
</TABLE>
 
                                      F-1
<PAGE>
                       REPORT OF INDEPENDENT ACCOUNTANTS
 
January 15, 1999, except for Note 14, as to which the date is April 22, 1999
 
To the Board of Directors and Stockholders of
InsWeb Corporation and Subsidiaries:
 
    In our opinion, the accompanying consolidated balance sheets and the related
consolidated statements of operations, stockholders' equity and cash flows
present fairly, in all material respects, the financial position of InsWeb
Corporation and Subsidiaries as of December 31, 1997 and 1998, and the results
of their operations and their cash flows for each of the three years in the
period ended December 31, 1998, in conformity with generally accepted accounting
principles. These financial statements are the responsibility of the Company's
management; our responsibility is to express an opinion on these financial
statements based on our audits. We conducted our audits of these statements in
accordance with generally accepted auditing standards which require that we plan
and perform the audit to obtain reasonable assurance about whether the financial
statements are free of material misstatement. An audit includes examining, on a
test basis, evidence supporting the amounts and disclosures in the financial
statements, assessing the accounting principles used and significant estimates
made by management, and evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for the opinion expressed
above.
 
/s/PricewaterhouseCoopers LLP
  San Francisco, California
 
                                      F-2
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
                          CONSOLIDATED BALANCE SHEETS
 
<TABLE>
<CAPTION>
                                                              DECEMBER 31,
                                                       --------------------------
                                                           1997          1998
                                                       ------------  ------------   MARCH 31,       PRO FORMA
                                                                                       1999       STOCKHOLDERS'
                                                                                   ------------   EQUITY AS OF
                                                                                                 MARCH 31, 1999
                                                                                   (UNAUDITED)   ---------------
                                                                                                   (UNAUDITED)
<S>                                                    <C>           <C>           <C>           <C>
ASSETS
Current assets:
  Cash and cash equivalents..........................  $  2,360,153  $  8,337,133  $  9,657,421
  Accounts receivable, net of allowance of $5,000 at
    December 31, 1997 and $0 at December 31, 1998 and
    March 31, 1999...................................       116,819     1,192,174     2,549,242
  Receivables from employees.........................        21,083            --        18,461
  Note receivable from officer.......................     1,525,000            --            --
  Prepaid expenses and other current assets..........        93,853       653,734       391,944
  Receivable for sale of preferred stock.............            --    22,999,377    28,097,222
                                                       ------------  ------------  ------------
      Total current assets...........................     4,116,908    33,182,418    40,714,290
 
  Property and equipment, net........................       999,327     3,998,185     4,431,494
  Investment in joint venture........................            --     2,089,137     2,084,857
  Intangible assets, net.............................            --     8,697,141     7,914,879
  Deposits...........................................        23,514     1,389,867     1,386,992
                                                       ------------  ------------  ------------
      Total assets...................................  $  5,139,749  $ 49,356,748  $ 56,532,512
                                                       ------------  ------------  ------------
                                                       ------------  ------------  ------------
 
LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
  Accounts payable...................................  $    159,657  $    524,926  $    177,483
  Note payable to officer............................     1,525,000        25,000            --
  Accrued expenses...................................       318,766     3,119,362     1,435,615
  Deferred revenue...................................        73,696       226,251       295,018
  Payable to Series B stockholder....................            --     4,500,000     3,375,000
  Line of credit from affiliate......................            --    19,290,000            --
                                                       ------------  ------------  ------------
      Total current liabilities......................     2,077,119    27,685,539     5,283,116
 
Note payable to strategic partner....................            --     2,089,137     2,089,137
                                                       ------------  ------------  ------------
      Total liabilities..............................     2,077,119    29,774,676     7,372,253
                                                       ------------  ------------  ------------
Commitments and contingencies (Note 8)
 
Stockholders' equity:
  Convertible preferred stock, $0.001 par value.
    Authorized: 2,000,000 shares (Aggregate
      preference in liquidation $85,994,844).........
    Issued: 442,726 shares in 1997, 492,134 shares in
      1998, 669,986 shares in 1999 and no pro forma
      shares (unaudited). Outstanding: 442,726 shares
      in 1997, 633,347 shares in 1998, 819,122 shares
      in 1999 and no pro forma shares (unaudited)....           442           633           819   $          --
  Common stock, $0.001 par value. Authorized:
    50,000,000 shares. Issued and outstanding:
    9,740,870 shares in 1997, 10,626,548 shares in
    1998, 10,665,832 shares in 1999 and 18,857,052
    pro forma shares (unaudited).....................         9,741        10,627        10,666          18,857
  Paid-in capital....................................    22,152,045    61,224,654    96,533,865      96,526,493
  Common stock warrants..............................            --       113,071       113,071         113,071
  Deferred stock compensation........................      (735,643)     (913,082)     (748,082)       (748,082)
  Accumulated deficit................................   (18,363,955)  (40,853,831)  (46,750,080)    (46,750,080)
                                                       ------------  ------------  ------------  ---------------
      Total stockholders' equity.....................     3,062,630    19,582,072    49,160,259   $  49,160,259
                                                       ------------  ------------  ------------  ---------------
                                                                                                 ---------------
        Total liabilities and stockholders' equity...  $  5,139,749  $ 49,356,748  $ 56,532,512
                                                       ------------  ------------  ------------
                                                       ------------  ------------  ------------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-3
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
                     CONSOLIDATED STATEMENTS OF OPERATIONS
 
<TABLE>
<CAPTION>
                                                                                        FOR THE THREE MONTHS
                                           FOR THE YEARS ENDED DECEMBER 31,               ENDED MARCH 31,
                                    ----------------------------------------------  ----------------------------
                                        1996            1997            1998            1998           1999
                                    -------------  --------------  ---------------  -------------  -------------
                                                                                            (UNAUDITED)
<S>                                 <C>            <C>             <C>              <C>            <C>
Revenues:
  Transaction fees................  $       6,617  $      115,758  $     3,151,423  $     172,252  $   2,868,098
  Development and maintenance
    fees..........................        199,351         551,406          789,337        102,403        443,373
  Other revenues..................         41,936          82,507          369,416          9,005             --
                                    -------------  --------------  ---------------  -------------  -------------
    Total revenues................        247,904         749,671        4,310,176        283,660      3,311,471
                                    -------------  --------------  ---------------  -------------  -------------
 
Operating expenses:
  Product development.............      2,899,737       3,209,587        4,627,497        893,019      1,551,115
  Sales and marketing.............      2,009,701       3,166,644        8,953,700      1,272,059      3,849,213
  General and
    administrative................      2,730,066       3,729,336        7,180,305      1,332,256      2,556,979
  Amortization of intangible
    assets                                     --              --               --             --        782,262
  Impairment loss.................             --              --        5,450,000             --             --
                                    -------------  --------------  ---------------  -------------  -------------
    Total operating
      expenses....................      7,639,504      10,105,567       26,211,502      3,497,334      8,739,569
                                    -------------  --------------  ---------------  -------------  -------------
    Loss from operations..........     (7,391,600)     (9,355,896)     (21,901,326)    (3,213,674)    (5,428,098)
                                    -------------  --------------  ---------------  -------------  -------------
 
Other income, net.................             --              --          600,000             --             --
Interest income (expense), net....        121,584         293,173       (1,188,550)       (17,408)      (468,151)
                                    -------------  --------------  ---------------  -------------  -------------
    Net loss......................  $  (7,270,016) $   (9,062,723) $   (22,489,876) $  (3,231,082) $  (5,896,249)
                                    -------------  --------------  ---------------  -------------  -------------
                                    -------------  --------------  ---------------  -------------  -------------
Net loss per share--basic and
  diluted.........................  $       (0.84) $        (0.93) $         (2.28) $       (0.33) $       (0.55)
                                    -------------  --------------  ---------------  -------------  -------------
                                    -------------  --------------  ---------------  -------------  -------------
Shares used in computing net loss
  per share--basic and diluted....      8,703,144       9,734,212        9,875,342      9,753,648     10,637,333
                                    -------------  --------------  ---------------  -------------  -------------
                                    -------------  --------------  ---------------  -------------  -------------
Pro forma net loss per
  share--basic and diluted........                                 $         (1.38)                $       (0.31)
                                                                   ---------------                 -------------
                                                                   ---------------                 -------------
Shares used in computing pro forma
  net loss per share--basic and
  diluted.........................                                      16,272,059                    18,849,194
                                                                   ---------------                 -------------
                                                                   ---------------                 -------------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-4
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
                CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
<TABLE>
<CAPTION>
                                                      CONVERTIBLE PREFERRED
                                                              STOCK                COMMON STOCK                       COMMON
                                                      ----------------------  -----------------------    PAID-IN       STOCK
                                                       SHARES      AMOUNT       SHARES      AMOUNT       CAPITAL     WARRANTS
                                                      ---------  -----------  ----------  -----------  -----------  -----------
<S>                                                   <C>        <C>          <C>         <C>          <C>          <C>
Balances, at December 31, 1995......................         --   $      --          200   $  25,000   $   822,048   $      --
Conversion of prior year common stock par value.....                                         (24,999)       24,999
Issuance of common stock to founders................                             849,800         849       203,103
Issuance of common stock for purchase of certain
  third party assets................................                               2,000           2         5,998
Issuance of Series A preferred stock for cash, net
  of $27,449 in issuance costs......................    176,471         176                              7,472,393
Issuance of Series B preferred stock for cash, net
  of $31,231 in issuance costs......................    176,471         176                              8,218,612
Exercise of options.................................                             121,087         121        29,002
Net loss............................................
                                                      ---------       -----   ----------  -----------  -----------  -----------
Balances, December 31, 1996.........................    352,942         352      973,087         973    16,776,155          --
Issuance of Series C preferred stock for cash, net
  of $38,252 in issuance costs......................     61,920          62                              2,856,446
Issuance of Series A-1 preferred stock for cash.....     27,864          28                              1,302,614
Ten-for-one common stock split, July 1997...........                           8,757,783       8,758        (8,758)
Exercise of stock options...........................                              10,000          10        19,490
Deferred stock compensation.........................                                                     1,206,098
Amortization of deferred stock compensation.........
Net loss............................................
                                                      ---------       -----   ----------  -----------  -----------  -----------
Balances, December 31, 1997.........................    442,726         442    9,740,870       9,741    22,152,045          --
 
Issuance of Series D preferred stock for cash and
  receivable, net of $1,649,000 in issuance costs...    190,621         191                             29,398,204
Issuance of common stock for acquisition............                             605,707         606     8,388,436
Issuance of common stock warrants in connection with
  acquisition                                                                                                          113,071
Exercise of stock options...........................                             279,971         280       568,041
Deferred stock compensation.........................                                                       717,928
Amortization of deferred stock compensation.........
Net loss............................................
                                                      ---------       -----   ----------  -----------  -----------  -----------
Balances, December 31, 1998.........................    633,347         633   10,626,548      10,627    61,224,654     113,071
 
Issuance of Series E preferred stock for cash and
  receivable, net of $24,475 in issuance costs......    185,775         186                             34,975,349
Issuance costs of Series D preferred stock..........                                                       (33,601)
Issuance of common stock for cash...................                              21,439          21       296,909
Exercise of stock options...........................                              17,845          18        70,554
Amortization of deferred stock compensation.........
Net loss............................................
                                                      ---------       -----   ----------  -----------  -----------  -----------
Balances, March 31, 1999 (unaudited)................    819,122   $     819   10,665,832   $  10,666   $96,533,865   $ 113,071
                                                      ---------       -----   ----------  -----------  -----------  -----------
                                                      ---------       -----   ----------  -----------  -----------  -----------
 
<CAPTION>
 
                                                      DEFERRED STOCK   ACCUMULATED
                                                       COMPENSATION      DEFICIT        TOTAL
                                                      --------------  -------------  ------------
<S>                                                   <C>             <C>            <C>
Balances, at December 31, 1995......................   $         --    $(2,031,216)  $ (1,184,168)
Conversion of prior year common stock par value.....                                           --
Issuance of common stock to founders................                                      203,952
Issuance of common stock for purchase of certain
  third party assets................................                                        6,000
Issuance of Series A preferred stock for cash, net
  of $27,449 in issuance costs......................                                    7,472,569
Issuance of Series B preferred stock for cash, net
  of $31,231 in issuance costs......................                                    8,218,788
Exercise of options.................................                                       29,123
Net loss............................................                    (7,270,016)    (7,270,016)
                                                      --------------  -------------  ------------
Balances, December 31, 1996.........................             --     (9,301,232)     7,476,248
Issuance of Series C preferred stock for cash, net
  of $38,252 in issuance costs......................                                    2,856,508
Issuance of Series A-1 preferred stock for cash.....                                    1,302,642
Ten-for-one common stock split, July 1997...........                                           --
Exercise of stock options...........................                                       19,500
Deferred stock compensation.........................     (1,206,098)                           --
Amortization of deferred stock compensation.........        470,455                       470,455
Net loss............................................                    (9,062,723)    (9,062,723)
                                                      --------------  -------------  ------------
Balances, December 31, 1997.........................       (735,643)   (18,363,955)     3,062,630
Issuance of Series D preferred stock for cash and
  receivable, net of $1,649,000 in issuance costs...                                   29,398,395
Issuance of common stock for acquisition............                                    8,389,042
Issuance of common stock warrants in connection with
  acquisition                                                                             113,071
Exercise of stock options...........................                                      568,321
Deferred stock compensation.........................       (717,928)                           --
Amortization of deferred stock compensation.........        540,489                       540,489
Net loss............................................                   (22,489,876)   (22,489,876)
                                                      --------------  -------------  ------------
Balances, December 31, 1998.........................       (913,082)   (40,853,831)    19,582,072
Issuance of Series E preferred stock for cash and
  receivable, net of $24,475 in issuance costs......                                   34,975,535
Issuance costs of Series D preferred stock..........                                      (33,601)
Issuance of common stock for cash...................                                      296,930
Exercise of stock options...........................                                       70,572
Amortization of deferred stock compensation.........        165,000                       165,000
Net loss............................................                    (5,896,249)    (5,896,249)
                                                      --------------  -------------  ------------
Balances, March 31, 1999 (unaudited)................   $   (748,082)   $(46,750,080) $ 49,160,259
                                                      --------------  -------------  ------------
                                                      --------------  -------------  ------------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-5
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
                      CONSOLIDATED STATEMENTS OF CASH FLOW
 
<TABLE>
<CAPTION>
                                                                                                 FOR THE THREE MONTHS
                                                          FOR THE YEARS ENDED DECEMBER 31,          ENDED MARCH 31,
                                                       --------------------------------------  -------------------------
                                                          1996         1997          1998         1998          1999
                                                       -----------  -----------  ------------  -----------  ------------
                                                                                                      (UNAUDITED)
<S>                                                    <C>          <C>          <C>           <C>          <C>
Cash flows from operating activities:
  Net loss...........................................  $(7,270,016) $(9,062,723) $(22,489,876) $(3,231,082) $ (5,896,249)
  Adjustments to reconcile net loss to net cash used
    in operating activities:
    Depreciation and amortization....................      399,091      411,339       984,877      158,108       323,455
    Amortization of deferred stock compensation......           --      470,455       540,489       95,500       165,000
    Amortization of intangible assets................           --           --            --           --       782,262
    Impairment loss..................................           --           --     5,450,000           --            --
    Income from sale of property and casualty agents
      line of business...............................           --           --      (650,000)          --            --
    Revenue from software license agreement..........           --           --      (350,000)          --            --
    Noncompete agreement expense.....................           --           --        50,000           --            --
    Equity loss from joint venture...................           --           --            --           --         4,280
  Changes in assets and liabilities:
    Accounts receivable..............................      (70,406)     (37,174)   (1,075,355)     (76,346)   (1,357,068)
    Receivable from employees........................           --      (21,083)       21,083      (10,915)      (18,461)
    Prepaid expenses and other current assets........      (91,404)      33,010      (559,881)    (706,088)      261,790
    Deposits.........................................       11,640      (23,514)   (1,366,353)  (1,400,435)        2,875
    Accounts payable.................................     (106,639)      24,940       261,475      159,005      (347,443)
    Accrued expenses.................................      (14,810)     211,193     1,022,171       47,540       (34,747)
    Deferred revenue.................................       35,017       33,248       152,556       10,518        68,767
  Interest received on note receivable from
    officer..........................................           --       77,211        68,436       22,562            --
  Interest paid on note payable to officer...........           --      (68,938)      (68,436)     (22,562)           --
                                                       -----------  -----------  ------------  -----------  ------------
      Net cash used in operating activities..........   (7,107,527)  (7,952,036)  (18,008,814)  (4,954,195)   (6,045,539)
                                                       -----------  -----------  ------------  -----------  ------------
Cash flows from investing activities:
  Purchase of intangible assets......................      (62,423)          --            --           --            --
  Purchases of property and equipment................     (656,168)    (684,673)   (3,972,587)    (463,516)     (756,764)
  Sales of property and equipment....................           --       11,313        35,334           --            --
  Cash acquired in acquisition.......................           --           --        16,708           --            --
                                                       -----------  -----------  ------------  -----------  ------------
      Net cash used in investing activities..........     (718,591)    (673,360)   (3,920,545)    (463,516)     (756,764)
                                                       -----------  -----------  ------------  -----------  ------------
Cash flows from financing activities:
  Proceeds from issuance of Series A preferred
    stock............................................    7,500,018           --            --           --            --
  Proceeds from issuance of Series B preferred
    stock............................................    8,250,019           --            --           --            --
  Proceeds from issuance of Series C preferred
    stock............................................           --    2,894,760            --           --            --
  Proceeds from issuance of Series A-1 preferred
    stock............................................           --    1,302,642            --           --            --
  Proceeds from issuance of Series D preferred
    stock............................................           --           --     8,048,018           --    22,999,377
  Proceeds from issuance of Series E preferred
    stock............................................           --           --            --           --     6,902,788
  Payment of issuance costs related to preferred
    stock financing..................................      (58,680)     (38,252)           --           --    (1,707,076)
  Proceeds from issuance of common stock.............      152,952           --            --           --       296,930
  Proceeds from exercise of stock options............       29,123       19,500       568,321        1,200        70,572
  Issuance of notes receivable from officer..........   (1,602,211)          --    (4,000,000)          --            --
  Proceeds from repayment of notes receivable from
    officer..........................................      355,646           --     5,525,000           --            --
  Payment to Series B stockholder....................           --           --            --           --    (1,125,000)
  Payment of note payable to officer.................           --           --    (1,525,000)          --       (25,000)
  Proceeds from line of credit from affiliate........           --           --    23,290,000    3,200,000            --
  Payments on line of credit from affiliate..........           --           --    (4,000,000)          --   (19,290,000)
                                                       -----------  -----------  ------------  -----------  ------------
      Net cash provided by financing activities......   14,626,867    4,178,650    27,906,339    3,201,200     8,122,591
                                                       -----------  -----------  ------------  -----------  ------------
Net increase (decrease) in cash and cash
  equivalents........................................    6,800,749   (4,446,746)    5,976,980   (2,216,511)    1,320,288
Cash and cash equivalents, beginning of period.......        6,150    6,806,899     2,360,153    2,360,153     8,337,133
                                                       -----------  -----------  ------------  -----------  ------------
Cash and cash equivalents, end of period.............  $ 6,806,899  $ 2,360,153  $  8,337,133  $   143,642  $  9,657,421
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
</TABLE>
 
                                      F-6
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
                CONSOLIDATED STATEMENTS OF CASH FLOW (CONTINUED)
 
<TABLE>
<CAPTION>
                                                                                                 FOR THE THREE MONTHS
                                                          FOR THE YEARS ENDED DECEMBER 31,          ENDED MARCH 31,
                                                       --------------------------------------  -------------------------
                                                          1996         1997          1998         1998          1999
                                                       -----------  -----------  ------------  -----------  ------------
                                                                                                      (UNAUDITED)
<S>                                                    <C>          <C>          <C>           <C>          <C>
Supplemental disclosure of cash flow information:
  Cash paid during the period for interest...........  $    17,157  $   192,493  $    794,406  $    22,562  $    563,920
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
Supplemental schedule of noncash financing
  activities:
  Note payable to Series B preferred stockholder for
    software license and noncompete agreement, net of
    income from sale of property and casualty agents
    line of business and software license
    agreement........................................  $        --  $        --  $  4,500,000  $        --  $         --
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
  Note payable to strategic partner for initial
    investment in joint venture......................  $        --  $        --  $  2,089,137  $        --  $         --
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
  Issuance of common stock for certain assets........  $    57,000  $        --  $         --  $        --  $         --
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
  Deferred stock compensation from issuance of
    options                                            $        --  $ 1,206,098  $    717,928  $        --  $         --
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
  Issuance of common stock for Benelytics, Inc.
    acquisition......................................  $        --  $        --  $  8,389,042  $        --  $         --
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
  Issuance of common stock warrants for Benelytics,
    Inc. acquisition.................................  $        --  $        --  $    113,071  $        --  $         --
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
  Receivable for sale of Series D preferred stock....  $        --  $        --  $ 22,999,377  $        --  $         --
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
  Series D preferred stock issuance costs accrued but
    not paid.........................................  $        --  $        --  $  1,649,000  $        --  $         --
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
  Receivable for sale of Series E preferred stock....  $        --  $        --  $         --  $        --  $ 28,097,222
                                                       -----------  -----------  ------------  -----------  ------------
                                                       -----------  -----------  ------------  -----------  ------------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-7
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
1. BUSINESS OF THE COMPANY
 
    InsWeb Corporation, formerly Strategic Concepts Corporation (the Company),
was incorporated in the State of California on February 28, 1995 to provide,
through InsWeb's site, a centralized interactive marketplace for insurance
information and electronic quotation. In November 1996, the Company was
reincorporated as a Delaware corporation. The Company conducts its business
within one industry segment.
 
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
  BASIS OF PRESENTATION
 
    The consolidated financial statements include the accounts of the Company
and its wholly owned subsidiaries, InsWeb Insurance Services, Inc. (formerly
Avatar Insurance Services, Inc.) and Benelytics, Inc. Benelytics, Inc. was
purchased on December 31, 1998, and the acquisition was accounted for as a
purchase. Accordingly, the results of operations of Benelytics, Inc. for the
year ended December 31, 1998 are not included in the consolidated financial
statements. All significant intercompany accounts and transactions have been
eliminated in the consolidated financial statements. Investments in 20 to 50
percent owned affiliates are accounted for on the equity method.
 
  CASH AND CASH EQUIVALENTS
 
    The Company considers all highly liquid investments with maturities of three
months or less at the date of purchase to be cash equivalents. Cash and cash
equivalents are stated at cost, which approximates market.
 
  FAIR VALUE OF FINANCIAL INSTRUMENTS
 
    The carrying amounts of certain of the Company's financial instruments,
including cash and cash equivalents, accounts receivable, accounts payable and
accrued expenses, approximate fair value due to their short maturities. In
addition, the carrying amounts of the note receivable from and notes payable to
officer, line of credit from affiliate and note payable to the Series B
stockholder approximate fair value due to their short maturities.
 
  REVENUE RECOGNITION
 
    Transaction fee revenue is recognized when a qualified consumer lead is
delivered to an insurance company customer. Revenue from development fees is
recognized when the development work is completed and the insurance company's
integration with the Company's site becomes operational. Maintenance revenue is
recognized ratably over the term of the customer agreement. Other revenue
represents revenue from operating activities which are nonrecurring in nature
and is recognized when the service is performed and no additional significant
obligations exist. Deferred revenue represents prepayment for development and
maintenance services which will be rendered in the future.
 
                                      F-8
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
  UNAUDITED INTERIM RESULTS
 
    The accompanying interim financial statements as of March 31, 1999, and for
the three months ended March 31, 1998 and 1999, are unaudited. The unaudited
interim financial statements have been prepared on the same basis as the annual
financial statements and, in the opinion of management, reflect all adjustments,
which include only normal recurring adjustments, necessary to present fairly the
Company's financial position as of March 31, 1999 and results of operations and
cash flows for the three months ended March 31, 1998 and 1999. The financial
data and other information disclosed in these notes to consolidated financial
statements related to these periods are unaudited. The results for the three
months ended March 31, 1999 are not necessarily indicative of the results to be
expected for the year ending December 31, 1999.
 
  RESEARCH AND DEVELOPMENT COSTS
 
    Research and development costs are charged to product development expense as
incurred.
 
  ADVERTISING COSTS
 
    Costs related to advertising and promotion of products are charged to sales
and marketing expense as incurred. Advertising costs charged to expense for the
years ended December 31, 1996, 1997 and 1998 were $117,707, $41,579 and
$2,338,378, respectively, and for the three months ended March 31, 1998 and 1999
were $183,282 and $1,067,574, respectively.
 
  PROPERTY AND EQUIPMENT
 
    Property and equipment are stated at cost less accumulated depreciation.
Depreciation on computer and office equipment, furniture and fixtures and
purchased software is calculated using the straight-line method over the
estimated useful lives of the assets, generally three to five years.
Amortization on leasehold improvements is calculated using the straight-line
method over the estimated useful lives of the improvements or the remaining life
of the lease, whichever is shorter. When property and equipment are retired or
otherwise disposed of, the cost and related accumulated depreciation are removed
from the accounts and the resulting gain or loss is included in income.
Expenditures for maintenance and repairs are charged to expense as incurred.
 
  LONG-LIVED ASSETS
 
    The Company evaluates the recoverability of its long-lived assets in
accordance with Statement of Financial Accounting Standards No. 121 (SFAS No.
121), ACCOUNTING FOR THE IMPAIRMENT OF LONG-LIVED ASSETS AND FOR LONG-LIVED
ASSETS TO BE DISPOSED OF. SFAS No. 121 requires recognition of impairment losses
related to long-lived assets in the event the net carrying value of such assets
exceeds the future undiscounted cash flows attributable to such assets. The
Company assesses the impairment of its long-lived assets when events or changes
in circumstances indicate that the carrying value of an asset may not be
recoverable.
 
                                      F-9
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
  INTANGIBLE ASSETS
 
    Intangible assets are recorded at cost. Amortization is provided on a
straight-line method over the estimated useful lives of the related assets.
Management estimates the useful lives of the purchased software, non-compete
agreements, assembled workforce and contractual relationships to be two years.
Unidentified assets allocated to goodwill are being amortized over three years.
 
  DEPOSITS
 
    The Company has made payments to collateralize certain lease commitments
which have been recorded as deposits.
 
  FOREIGN CURRENCY TRANSLATIONS
 
    The long-term note payable to strategic partner is translated from Japanese
yen into U.S. dollars in accordance with SFAS No. 52, FOREIGN CURRENCY
TRANSLATION. Accordingly, it is translated at the year-end exchange rate.
Foreign currency transaction gains and losses have not been material to date.
 
  CONCENTRATION OF CREDIT RISK
 
    Financial instruments which potentially subject the Company to concentration
of credit risk, as defined by SFAS No. 105, DISCLOSURE OF INFORMATION ABOUT
FINANCIAL INSTRUMENTS WITH OFF-BALANCE-SHEET RISK AND FINANCIAL INSTRUMENTS WITH
CONCENTRATIONS OF CREDIT RISK, consist principally of cash and cash equivalents
and accounts receivable. The Company deposits its cash and cash equivalents with
a single major bank, which deposits may exceed federal deposit insurance limits.
 
    With respect to accounts receivable, while the Company's customer base is
dispersed across many different geographic areas, most customers are in a single
industry in the United States. The Company performs ongoing credit evaluations
of its customers and generally does not require collateral. The Company reviews
the need for allowances for potential credit losses and such losses have been
within management's expectations.
 
    For the year ended December 31, 1996, two customers accounted for 12.5% and
17.9%, respectively, of total revenues. For the year ended December 31, 1997,
one customer accounted for 19.4% of total revenues. For the year ended December
31, 1998, three customers accounted for 10.3%, 16.3% and 39.5%, respectively, of
total revenues. For the three months ended March 31, 1998, three customers
accounted for 12.4%, 12.8% and 31.9%, respectively, of total revenues. For the
three months ended March 31, 1999, three customers accounted for 11.4%, 12.9%
and 32.2%, respectively, of total revenues.
 
  RISKS AND UNCERTAINTIES
 
    The Company is subject to all of the risks inherent in an early stage
business in the electronic commerce industry. These risks include, but are not
limited to, a limited operating history, limited management resources,
dependence upon consumer acceptance of the Internet, Internet related
 
                                      F-10
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
security risks and the changing nature of the electronic commerce industry. Due
to the foregoing factors, the Company's operating results may be materially
affected.
 
  USE OF ESTIMATES
 
    The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
reporting period. Actual results could differ from those estimates.
 
  INCOME TAXES
 
    Deferred tax assets and liabilities are determined based on the difference
between the financial statement and tax bases of assets and liabilities using
enacted tax rates in effect for the year in which the differences are expected
to affect taxable income. Valuation allowances are established when necessary to
reduce deferred tax assets to the amounts expected to be realized.
 
  STOCK-BASED COMPENSATION
 
    The Company accounts for stock-based employee compensation arrangements in
accordance with the provisions of Accounting Principles Board No. 25, ACCOUNTING
FOR STOCK ISSUED TO EMPLOYEES, and complies with the disclosure provisions of
SFAS No. 123, ACCOUNTING FOR STOCK-BASED COMPENSATION. Under APB No. 25,
compensation expense is based on the difference, if any, between the fair value
of the Company's stock and the exercise price of the option on the measurement
date, which is typically the date of grant.
 
    The Company accounts for options granted to non-employees under SFAS No.
123. Under SFAS No. 123, options are recorded at their fair value on the
measurement date, which is typically the date of grant.
 
  STOCK SPLIT
 
    In July 1997, the Company effected a ten-for-one stock split of its common
stock. All references in the accompanying consolidated financial statements to
shares, share prices, per share amounts and stock plans have been restated for
the ten-for-one stock split.
 
  EARNINGS PER SHARE
 
    Basic earnings per share is computed using the weighted average number of
shares of common stock outstanding while diluted earnings per share reflects the
potential dilution that would occur if preferred stock had been converted and
stock options and warrants had been exercised. Common equivalent shares from
preferred stock, stock options and warrants have been excluded from the
computation of net loss per share-diluted as their effect is antidilutive.
 
                                      F-11
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
  COMPREHENSIVE INCOME
 
    Effective January 1, 1998, the Company adopted the provisions of SFAS No.
130, REPORTING COMPREHENSIVE INCOME. SFAS No. 130 establishes standards for
reporting comprehensive income and its components in financial statements.
Comprehensive income, as defined, includes all changes in equity (net assets)
during a period from nonowner sources. The adoption of this statement had no
material impact on the Company's financial statements for the periods presented.
 
  RECENT ACCOUNTING PRONOUNCEMENTS
 
    On March 4, 1998, the Accounting Standards Executive Committee of the
American Institute of Certified Public Accountants issued Statement of Position
(SOP) 98-1, ACCOUNTING FOR THE COSTS OF COMPUTER SOFTWARE DEVELOPED OR OBTAINED
FOR INTERNAL USE. SOP 98-1 requires that the costs of computer software
developed or obtained for internal use be capitalized. SOP 98-1 is effective for
financial statements for fiscal years beginning after December 15, 1998.
Accordingly, the Company will adopt SOP 98-1 in its financial statements for the
year ending December 31, 1999. The impact on the financial statements of the
adoption of this standard is not expected to be material.
 
    In June 1998, the FASB issued SFAS No. 133, ACCOUNTING FOR DERIVATIVE
INSTRUMENTS AND HEDGING ACTIVITIES. SFAS No. 133 establishes accounting and
reporting standards for derivative instruments and for hedging activities. SFAS
No. 133 is effective for fiscal years beginning after June 15, 1999. The Company
does not believe the adoption of SFAS No. 133 will have a material effect on the
Company's results of operations or financial condition.
 
  RECLASSIFICATIONS
 
    Certain amounts in the prior years' financial statements have been
reclassified to conform to the December 31, 1998 presentation. These
reclassifications did not change previously reported total assets, liabilities,
stockholders' equity or net loss.
 
3. BENELYTICS, INC. ACQUISITION
 
    On December 31, 1998, the Company acquired all of the outstanding shares of
Benelytics, Inc. in exchange for 605,707 shares and warrants to purchase an
aggregate of 8,164 shares (see Note 11) of the Company's common stock valued at
$13.85 per share. Transaction costs of $85,800 were incurred.
 
    The acquisition has been accounted for under the purchase method of
accounting. The aggregate purchase price of $8,587,913, together with $172,418
of liabilities assumed, has been allocated based on the fair value of the assets
acquired. The tangible assets of $63,190 comprise cash and fixed assets.
Intangible assets of $1,380,000 comprise purchased software, non-compete
agreements, assembled workforce and contractual relationships and are being
amortized over two years. Goodwill of $7,317,141 is being amortized over three
years.
 
    The following pro forma results of operations reflect the combined results
of the Company and Benelytics, Inc. for the fiscal years ended December 31, 1997
and 1998 and have been prepared
 
                                      F-12
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
3. BENELYTICS, INC. ACQUISITION (CONTINUED)
as though the entities had been combined as of January 1, 1997 and 1998. The
proforma results do not reflect any nonrecurring charges which resulted directly
from the transaction.
 
<TABLE>
<CAPTION>
                                                                  1997             1998
                                                             ---------------  ---------------
                                                                       (UNAUDITED)
<S>                                                          <C>              <C>
Revenues...................................................  $       749,671  $     4,315,126
Net loss...................................................  $   (12,820,740) $   (26,968,212)
Net loss per share.........................................  $         (1.24) $         (2.58)
Shares used in computing net loss per share................       10,339,919       10,451,935
</TABLE>
 
4. PROPERTY AND EQUIPMENT
 
    Property and equipment consist of the following:
 
<TABLE>
<CAPTION>
                                                         DECEMBER 31,
                                                 -----------------------------
                                                     1997            1998
                                                 -------------  --------------  MARCH 31, 1999
                                                                                --------------
                                                                                 (UNAUDITED)
<S>                                              <C>            <C>             <C>
Computer and office equipment..................  $   1,254,476  $    1,972,168  $    2,441,148
Furniture and fixtures.........................        192,920       1,010,266       1,028,607
Leasehold improvements.........................         97,643       1,986,897       2,011,904
Purchased software.............................        168,995         386,566         492,161
                                                 -------------  --------------  --------------
                                                     1,714,034       5,355,897       5,973,820
Less accumulated depreciation and
  amortization.................................       (714,707)     (1,357,712)     (1,542,326)
                                                 -------------  --------------  --------------
                                                 $     999,327  $    3,998,185  $    4,431,494
                                                 -------------  --------------  --------------
                                                 -------------  --------------  --------------
</TABLE>
 
    Depreciation and amortization expense was $399,091, $411,339 and $984,877
for the years ended December 31, 1996, 1997 and 1998, respectively. Depreciation
and amortization expense was $158,108 and $323,455 for the three months ended
March 31, 1998 and 1999, respectively.
 
5. INVESTMENT IN JOINT VENTURE
 
    On December 15, 1998, the Company entered into a Joint Venture Agreement
with a strategic partner. The purpose of the joint venture is to develop,
implement and market an online insurance marketplace in Japan and the Republic
of Korea. The joint venture contemplated by the agreement will be carried out
exclusively through a newly-formed Japanese corporation, InsWeb Japan K.K. On
December 30, 1998, the Company purchased 40% of InsWeb Japan K.K. from the
strategic partner. The purchase was financed by a promissory note payable to the
strategic partner (see Note 9).
 
                                      F-13
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
6. INTANGIBLE ASSETS
 
    Intangible assets consist of the following:
 
<TABLE>
<CAPTION>
                                                                  DECEMBER 31,
                                                                      1998
                                                                 --------------    MARCH 31,
                                                                                     1999
                                                                                 -------------
                                                                                  (UNAUDITED)
<S>                                                              <C>             <C>
Purchased software.............................................   $    850,000   $     850,000
Non-compete agreements.........................................        320,000         320,000
Assembled workforce............................................        100,000         100,000
Contractual relationships......................................        110,000         110,000
Goodwill.......................................................      7,317,141       7,317,141
                                                                 --------------  -------------
                                                                     8,697,141       8,697,141
Less accumulated amortization..................................             --        (782,262)
                                                                 --------------  -------------
                                                                  $  8,697,141   $   7,914,879
                                                                 --------------  -------------
                                                                 --------------  -------------
</TABLE>
 
    Amortization expense was $0 for the year ended December 31, 1998 and
$782,262 for the three months ended March 31, 1999.
 
7. ACCRUED EXPENSES
 
    Accrued expenses consist of the following:
 
<TABLE>
<CAPTION>
                                                            DECEMBER 31,
                                                     --------------------------
                                                        1997          1998
                                                     -----------  -------------    MARCH 31,
                                                                                     1999
                                                                                 -------------
                                                                                  (UNAUDITED)
<S>                                                  <C>          <C>            <C>
Accrued employee compensation......................  $   176,386  $     309,311  $     546,407
Accrued interest...................................           --        652,681             --
Accrued expenses for Series D financing............           --      1,649,000             --
Accrued payments to vendors........................      120,403        442,872        621,216
Accrued fee sharing................................           --             --        202,093
Other..............................................       21,977         65,498         65,899
                                                     -----------  -------------  -------------
                                                     $   318,766  $   3,119,362  $   1,435,615
                                                     -----------  -------------  -------------
                                                     -----------  -------------  -------------
</TABLE>
 
8. COMMITMENTS
 
  LEASES
 
    The Company leases its current office facilities under noncancelable
operating leases which expire at various dates through September 2008.
 
                                      F-14
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
8. COMMITMENTS (CONTINUED)
    At December 31, 1998, future minimum lease payments under noncancelable
operating leases are as follows:
 
<TABLE>
<S>                                                             <C>
1999..........................................................  $ 1,643,968
2000..........................................................    1,696,291
2001..........................................................    1,750,447
2002..........................................................    1,806,497
2003..........................................................    1,718,714
Thereafter....................................................    8,998,712
                                                                -----------
                                                                $17,614,629
                                                                -----------
                                                                -----------
</TABLE>
 
    Net rent expense for the years ended December 31, 1996, 1997 and 1998 was
$496,031, $474,104 and $1,093,735 (net of sublease rental income of $49,324,
$40,485 and $26,222), respectively, and the net rent expense for March 31, 1998
and 1999 was $190,247 and $251,446 (net of sublease rental income of $0 and
$157,984), respectively.
 
    One of the office leases is for a 65,000 square foot building in Redwood
City, California. Under the terms of this lease, the Company is responsible for
taxes, insurance and maintenance expenses. This lease includes the option to
extend the term for two consecutive five-year periods at the expiration of the
initial term and at the end of the first five-year extension period.
 
  MARKETING AGREEMENTS
 
    The Company is required to make fixed payments under various marketing
agreements, which expire at various dates through April 2001.
 
    At March 31, 1999, future minimum payments under these agreements are as
follows:
 
<TABLE>
<CAPTION>
<S>                                                                             <C>
1999..........................................................................  $    6,062,450
2000..........................................................................       4,000,804
2001..........................................................................         436,107
                                                                                --------------
                                                                                $   10,499,361
                                                                                --------------
                                                                                --------------
</TABLE>
 
  LITIGATION
 
    From time to time, the Company is subject to legal proceedings and claims in
the ordinary course of business. The Company currently is not aware of any legal
proceedings or claims that it believes will have, individually or in the
aggregate, a material adverse effect on its business, prospects, financial
condition and operating results.
 
                                      F-15
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
9. RELATED PARTY TRANSACTIONS
 
  STOCKHOLDER AND CUSTOMER
 
    A stockholder, who is also a customer, accounted for $15,650, $163,175 and
$133,517 of the Company's revenue during 1996, 1997 and 1998, respectively. For
the three months ended March 31, 1998 and 1999, the customer accounted for
$11,031 and $176,175 of the Company's revenue, respectively. This customer
accounted for $2,780 and $34,600 of accounts receivable at December 31, 1997 and
1998, respectively, and $176,445 of accounts receivable at March 31, 1999.
 
  NOTES PAYABLE TO OFFICERS
 
    From the Company's inception through March 1996, the Company borrowed from
its Chief Executive Officer an aggregate of $1,721,569 to cover start-up costs.
The loan was evidenced by an uncollateralized demand promissory note bearing
interest at 6% per annum. The Company paid $196,569 on the note in 1996 and paid
the remaining balance of $1,525,000 in September 1998.
 
    In December 1998, Benelytics, Inc. borrowed $25,000 from its President in
exchange for an uncollateralized demand promissory note bearing interest at
4.33% per annum. The note was paid in full by the Company in January 1999.
 
  NOTES RECEIVABLE FROM OFFICERS
 
    In February 1996, the Company lent the Chief Executive Officer $1,525,000.
The loan was evidenced by an uncollateralized demand promissory note bearing
interest at 6% per annum. The Chief Executive Officer paid the note in full in
September 1998.
 
    In August 1998, the Company lent the Chief Executive Officer and the
President $3,000,000 and $1,000,000, respectively, in exchange for promissory
notes. The notes accrued interest at 15% per annum and were collateralized by
shares of the Company's common stock owned by the officers. The officers used
the proceeds of these loans to acquire another stockholder's interest in 885,000
shares of the Company's common stock. These notes and accrued interest were paid
in full in September 1998.
 
  AFFILIATE AND CUSTOMER
 
    An affiliate, who owns a majority interest in the Company's Series B
preferred stockholder, is also a customer and accounted for $247,711 of the
Company's revenue during 1998. For the three months ended March 31, 1998 and
1999, the customer accounted for $0 and $50,002 of the Company's revenue,
respectively. This customer accounted for $0 and $6,405 of accounts receivable
at December 31, 1997 and 1998, respectively, and $22,465 of accounts receivable
at March 31, 1999.
 
  NOTE PAYABLE TO STRATEGIC PARTNER
 
    On December 30, 1998, the Company purchased a 40% interest in InsWeb Japan
K.K in exchange for a promissory note in the principal amount of Y240,000,000
(US $2,089,137) (see Note 5). The promissory note is payable in Yen and accrues
interest at 5% per annum, which is payable
 
                                      F-16
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
9. RELATED PARTY TRANSACTIONS (CONTINUED)
quarterly on the last day of each calendar quarter. The promissory note,
together with all accrued and unpaid interest, is due and payable on the earlier
of the closing date of an initial public offering of the securities of InsWeb
Japan K.K. or December 15, 2002. Interest expense for the three months ended
March 31, 1999 was $25,407.
 
  STOCKHOLDER AGREEMENTS
 
    In November 1996, the Company entered into the following agreements with the
Series B preferred stockholder (the Series B stockholder).
 
    LINE OF CREDIT AGREEMENT
 
    The Company obtained a five-year line of credit totaling $25,000,000 from
the Series B stockholder. In April 1998, the line of credit commitment was
assigned to and assumed by the majority stockholder of the Series B stockholder,
who is also a customer of the Company.
 
    Under the line of credit agreement, all borrowings are uncollateralized and
bear interest at 15% per annum. The Company may not declare or pay any dividends
while the credit agreement is in effect. The principal is due at the earlier of
the completion of a public offering of the Company's securities or November
2001, and interest is due quarterly. There were no borrowings in 1996 or 1997.
As of December 31, 1998, the Company had a balance of $19,290,000 outstanding,
which it repaid in March 1999. Interest expense related to the line of credit
was $1,311,119 for the year ended December 31, 1998 and $538,513 for the three
months ended March 31, 1999. At December 31, 1998 and March 31, 1999, there was
$623,191 and $0, respectively, of accrued interest payable.
 
    ASSET PURCHASE AGREEMENT
 
    In March 1997, the Company sold the assets of its Property and Casualty
Agents line of business to the Series B stockholder in accordance with an Asset
Purchase Agreement. The Company recognized the associated income of $650,000,
net of the related noncompete agreement payment, in December 1998 as other
income on the statement of operations.
 
    JOINT MARKETING AND LICENSE AGREEMENT
 
    In accordance with a Joint Marketing and License Agreement, the Company and
the Series B stockholder agreed to license certain software to each other. The
transfers of the licensed software were completed in December 1998. The
agreement specified the following cross-licensing fees: (i) the Company was to
pay the Series B stockholder $50,000 and $5,450,000 for a non-compete agreement
and five-year non-exclusive licenses to certain software owned by the Series B
stockholder, respectively, and (ii) the Series B stockholder was to pay the
Company $350,000 for five-year non-exclusive licenses to certain software owned
by the Company. In addition, the agreement provided for the payment of
transaction fees by each party to the other based on revenues resulting from the
joint marketing efforts and utilization of each other's software.
 
                                      F-17
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
9. RELATED PARTY TRANSACTIONS (CONTINUED)
 
    Under the terms of the Joint Marketing and License Agreement, the Company's
payments to the Series B stockholder of $5,500,000 were to be offset against the
Series B stockholder's payments to the Company of $1,000,000, consisting of the
$350,000 license fee payable under the agreement and of the $650,000 purchase
price payable under the Asset Purchase Agreement. Payment was originally to be
made in November 1998.
 
    In December 1998, the parties agreed to amend the Joint Marketing and
License Agreement. The amendment eliminated the transaction fees and revised the
payment terms to allow the Company to make four quarterly payments to the Series
B stockholder of $1,125,000 each, due on the first day of each quarter beginning
January 1, 1999. No interest is payable on the outstanding balance. At December
31, 1998 and March 31, 1999, the Company owed the Series B stockholder
$4,500,000 and $3,375,000, respectively. In addition, the Company changed its
technology plans in 1998 and determined that it will not be integrating the
software licensed from the Series B stockholder into its products. As a result,
no future cash flows could be attributed to the software, and the Company
recorded an impairment loss of $5,450,000 (see Note 2). Regarding the software
licensed to the Series B stockholder by the Company, the Company is under no
further obligation to deliver additional software or documentation or to provide
any maintenance for previously delivered software.
 
  MARKETING AGREEMENTS
 
    During the three months ended March 31, 1999, the Company recognized
$447,500 in marketing expense under a marketing agreement with an Internet
company. A beneficial owner of 28.1% of the outstanding stock of the Internet
company became a principal stockholder of the Company on December 30, 1998.
 
10. STOCKHOLDERS' EQUITY
 
  CONVERTIBLE PREFERRED STOCK
 
    The Company had the following series of convertible preferred stock
authorized, issued and outstanding:
 
<TABLE>
<CAPTION>
                                               ISSUED                           OUTSTANDING
                                  ---------------------------------  ---------------------------------
                                      DECEMBER 31,                       DECEMBER 31,                     SERIES
                                  --------------------               --------------------               LIQUIDATION
                     AUTHORIZED     1997       1998                    1997       1998                  PREFERENCE
                     -----------  ---------  ---------   MARCH 31,   ---------  ---------   MARCH 31,   -----------
                                                           1999                               1999
                                                        -----------                        -----------
                                                        (UNAUDITED)                        (UNAUDITED)
<S>                  <C>          <C>        <C>        <C>          <C>        <C>        <C>          <C>
Series A...........     176,471     176,471    176,471     176,471     176,471    176,471     176,471   $ 7,500,018
Series A-1.........      27,864      27,864     27,864      27,864      27,864     27,864      27,864     1,302,642
Series B...........     176,471     176,471    176,471     176,471     176,471    176,471     176,471     8,250,019
Series C...........      61,920      61,920     61,920      61,920      61,920     61,920      61,920     2,894,760
Series D...........     190,621          --     49,408     190,621          --    190,621     190,621    31,047,395
Series E...........     185,775          --         --      36,639          --         --     185,775    35,000,010
</TABLE>
 
    In addition, at March 31, 1999, the Company had entered into a stock
purchase agreement to sell and issue 149,136 shares of authorized but unissued
Series E preferred stock. The purchase
 
                                      F-18
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
10. STOCKHOLDERS' EQUITY (CONTINUED)
price receivable for such shares under the agreement is recorded as a receivable
in the financial statements (see Note 14).
 
    CONVERSION
 
    Each share of preferred stock may be converted into shares of common stock
on a ten-for-one basis, subject to adjustments under specific circumstances.
Conversion is (i) at the option of the preferred stockholder, (ii) automatic
upon the closing of an initial public offering of the Company's common stock at
an aggregate offering price of at least $20,000,000 and per share offering price
of not less than $18.84, (iii) upon the vote or written consent of the holders
of a majority of the outstanding shares of preferred stock or (iv) if less than
10,000 shares of preferred stock shall remain outstanding. The Company has
reserved 8,191,220 shares of common stock for the conversion of the outstanding
and issuable shares of preferred stock.
 
    DIVIDENDS
 
    The holders of the Series A, Series A-1, Series B and Series C preferred
stock are entitled to annual noncumulative dividends of $4.00 per share when,
and if, declared by the Company's Board of Directors. The holders of the Series
D and Series E preferred stock are entitled to annual noncumulative dividends of
$14.00 and $16.00 per share, respectively, when, and if, declared by the
Company's Board of Directors. In accordance with its line of credit agreement
with its affiliate (see Note 9), the Company may not declare or pay any
dividends while the line of credit is in effect. As of March 31, 1999, no
dividends had been declared or paid.
 
    LIQUIDATION
 
    In the event of any liquidation, dissolution or winding up of the Company
either voluntary or involuntary, the assets of the Company available for
distribution shall be distributed (i) $42.50 per outstanding share of Series A
preferred stock, (ii) $46.75 per outstanding share of Series A-1, Series B and
Series C preferred stock, (iii) $162.875 per outstanding share of Series D
preferred stock and (iv) $188.40 per outstanding share of Series E preferred
stock. If the assets of the Company available for distribution are not
sufficient to pay the full amount of this distribution, such assets will be
distributed ratably among the holders of the preferred stock based on the full
preferential amount per share of the preferred stock that each such holder is
entitled to receive. Any assets of the Company available for distribution in
excess of the liquidation preference amounts will be distributed pro rata to the
holders of common stock based on the number of shares held.
 
    REDEMPTION
 
    The preferred stock is not redeemable.
 
    VOTING RIGHTS
 
    The holders of common stock are entitled to one vote for each share. The
holders of Series A, Series A-1, Series C, Series D and Series E preferred stock
are entitled to one vote for each share
 
                                      F-19
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
10. STOCKHOLDERS' EQUITY (CONTINUED)
of common stock into which such share of the preferred stock is convertible. The
holders of Series B preferred stock are entitled to the number of votes
necessary to constitute, in the aggregate, 51% of the outstanding voting
securities of the Company.
 
    As long as more than 88,236 shares of Series A preferred stock are
outstanding, the holders of Series A preferred stock and Series A-1 preferred
stock, voting together, are entitled to elect one member of the Company's Board
of Directors. As long as more than 176,471 shares of Series B preferred stock
are outstanding, the holders of Series B preferred stock are entitled to elect
two members of the Company's Board of Directors, and, if there are less than
176,471 but more than 88,236 shares of Series B preferred stock outstanding, the
holders of Series B preferred stock are entitled to elect one member of the
Board of Directors. As long as more than 49,408 shares of Series D preferred
stock are outstanding, the holders of Series D preferred stock are entitled to
elect one member of the Board of Directors. The holders of Series C and Series E
preferred stock and common stock, voting together, are entitled to elect the
remaining members of the Board of Directors.
 
    Each member of the Board of Directors elected by the holders of Series A,
Series A-1, Series C, Series D and Series E preferred stock and common stock has
one vote, and the members of the Board of Directors elected by the holders of
Series B preferred stock, voting together, has that number of votes necessary to
constitute, in the aggregate, 51% of the outstanding votes held by all members
of the Board of Directors.
 
    The special voting privileges of the holders of the Series B preferred stock
and of the directors elected by such holders shall each terminate upon the
occurrence of any of the following: (i) the reduction of the number of
outstanding shares of Series B preferred stock to less than 176,471; (ii) the
closing of an underwritten public offering of the Company's common stock at an
aggregate offering price of at least $20,000,000 and a per share offering price
of at least $4.675; or (iii) such time as the election of the members of the
Company's Board of Directors by the holders of the Series B preferred stock is
no longer controlled by management-level personnel of either the parent of the
current Series B stockholder or one or more of its majority owned and controlled
subsidiaries. After such termination, the holders of Series B preferred stock
shall be entitled to one vote for each share of common stock into which such
share of Series B preferred stock is then convertible, and each director elected
by the holders of the Series B preferred stock shall have one vote.
 
    COVENANTS
 
    Under the stock purchase agreement pursuant to which the current holder of
Series B preferred stock acquired such shares, (i) the current Series B
stockholder shall have the right to name the Company's Chief Executive Officer
if, for any reason, the current Chief Executive Officer terminates his
employment with the Company, or if on November 22, 2001, there has not been a
closing of an initial public offering of the Company's securities; and (ii) the
current Series B stockholder shall purchase all of the Chief Executive Officer's
ownership in the Company at a price to be determined by an independent
investment banker in the case of the death or permanent disability of the
current Chief Executive Officer, at his or his heirs' election. The current
Chief
 
                                      F-20
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
10. STOCKHOLDERS' EQUITY (CONTINUED)
Executive Officer has the sole discretion as to when and whether the Company
will sell its common stock in a public offering, so long as he holds 1,500,000
shares of the Company's stock.
 
    REGISTRATION RIGHTS
 
    The holders of preferred stock and certain holders of common stock are
entitled to certain rights with respect to the registration of certain
outstanding common stock and common stock issuable upon conversion of
outstanding preferred stock (the Registrable Securities). Beginning six months
after the effective date of the first registration statement for a public
offering of the Company's securities, holders of Series A, Series A-1, Series D
and Series E preferred stock will have the right to require the Company, on not
more than one occasion, to file a registration statement under the Securities
Act, at the Company's expense, in order to register such number of Registrable
Securities as such holders desire to include in such registration statement,
together with the Registrable Securities of other holders who wish to
participate in such registrations, provided that the aggregate offering price of
the included Registrable Securities is at least $10,000,000. The Company may, in
certain circumstances, defer such registration, and the underwriters of such an
offering have the right, subject to certain limitations, to limit the number of
shares included in such registration. In the event that the Company proposes to
register any of its securities under the Securities Act for its own account or
for the account of other security holders, holders of Registrable Securities are
entitled to notice of such registration and have the right to include some or
all of the Registrable Securities held by them in such registration at the
Company's expense, subject to marketing and other limitations.
 
  STOCK OPTION PLANS
 
    In September 1995, the Company authorized the 1995 Stock Option Plan (the
1995 Plan) under which the Board of Directors may grant incentive stock options
to employees of the Company and its subsidiaries. Under the 1995 Plan, the Board
of Directors may also grant nonqualified stock options to employees, officers,
directors, independent contractors and consultants of the Company and its
subsidiaries. Options granted under the 1995 Plan during 1995 and 1996 became
fully vested in November 1996 due to the change in control of ownership
following the execution of the Series B stock purchase agreement. In 1997, the
Board of Directors terminated the 1995 Plan and provided that no further options
would be granted pursuant to the 1995 Plan, but that the terms of the 1995 Plan
would continue to govern the options then outstanding under the 1995 Plan.
 
    In July 1997, the Company authorized the 1997 Stock Option Plan (the 1997
Option Plan) and the Senior Executive Option Plan (the Executive Plan)
(collectively, the 1997 Plans) under which the Board of Directors may issue
incentive stock options to employees of the Company and its subsidiaries. Under
the 1997 Plans, the Board of Directors may also issue nonqualified stock options
to employees, officers, directors, independent contractors and consultants of
the Company and its subsidiaries.
 
    Under the 1997 Option Plan and the Executive Plan, 606,450 and 606,450
shares, respectively, of the Company's common stock have been reserved for
issuance upon exercise of stock options. In May 1998, the 1997 Plans were
amended to effectively transfer 203,450 shares from the
 
                                      F-21
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
10. STOCKHOLDERS' EQUITY (CONTINUED)
Executive Plan to the 1997 Option Plan. Following such amendments, the maximum
aggregate number of shares of common stock that may be issued under the
Executive Plan and 1997 Option Plan is 403,000 and 809,900, respectively. The
1997 Option Plan was amended again in August 1998, increasing the shares
reserved for issuance by 500,000 shares and providing an automatic annual
increase in the share reserve, to be effective on the first day of each fiscal
year commencing after an initial public offering, by a number of shares equal to
5% of the number of common shares outstanding as of the last day of the
preceding fiscal year.
 
    Options granted under the Plans generally vest in equal monthly installments
over a three-year period. The options expire ten years from the date of grant.
 
    Activity under all the Plans is as follows:
 
<TABLE>
<CAPTION>
                                     SHARES
                                   AVAILABLE     NUMBER OF                        AGGREGATE     WEIGHTED AVERAGE
                                   FOR GRANT       SHARES      EXERCISE PRICE       PRICE        EXERCISE PRICE
                                  ------------  ------------  ----------------  -------------  ------------------
<S>                               <C>           <C>           <C>               <C>            <C>
Balances, December 31, 1995.....      200,000     1,300,000        $0.024       $      31,200      $     0.02
Additional shares reserved......    1,156,470            --
Options granted.................     (171,500)      171,500        $0.75              128,625      $     0.75
Options exercised...............           --    (1,210,870)    $0.024-$0.75          (29,123)     $     0.02
Options canceled................       18,000       (18,000)       $0.75              (13,500)     $     0.75
                                  ------------  ------------                    -------------
Balances, December 31, 1996.....    1,202,970       242,630     $0.024-$0.75          117,202      $     0.48
Options granted.................     (819,100)      819,100     $1.95-$3.97         2,528,147      $     3.09
Options exercised...............           --       (10,000)       $1.95              (19,500)     $     1.95
Options canceled................       21,050       (21,050)    $0.75-$3.97           (22,228)     $     1.06
                                  ------------  ------------                    -------------
Balances, December 31, 1997.....      404,920     1,030,680     $0.024-$3.97        2,603,621      $     2.53
Additional shares reserved......      500,000            --
Options granted.................     (780,925)      780,925     $3.97-$7.50         4,513,065      $     5.77
Options exercised...............           --      (279,971)    $1.95-$3.97          (568,321)     $     2.02
Options canceled................      133,757      (133,757)    $0.75-$3.97          (476,626)     $     3.56
                                  ------------  ------------                    -------------
Balances, December 31, 1998.....      257,752     1,397,877     $0.024-$7.50        6,071,739      $     4.34
Options granted.................     (219,000)      219,000     $7.50-$13.85        3,014,100      $    13.76
Options exercised...............           --       (17,845)    $0.75-$3.97           (70,572)     $     3.95
Options canceled................       34,331       (34,331)    $3.97-$13.85         (351,000)     $    10.22
                                  ------------  ------------                    -------------
Balances, March 31, 1999
  (unaudited)...................       73,083     1,564,701    $0.024-$13.85    $   8,664,267      $     5.54
                                  ------------  ------------                    -------------
                                  ------------  ------------                    -------------
</TABLE>
 
                                      F-22
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
10. STOCKHOLDERS' EQUITY (CONTINUED)
    Options outstanding and currently exercisable by exercise price at March 31,
1999 are as follows:
 
<TABLE>
<CAPTION>
              OPTIONS OUTSTANDING                 OPTIONS CURRENTLY
- ------------------------------------------------     EXERCISABLE
                             WEIGHTED AVERAGE     -----------------
 EXERCISE       NUMBER     REMAINING CONTRACTUAL       NUMBER
  PRICES     OUTSTANDING           LIFE              OUTSTANDING
- -----------  ------------  ---------------------  -----------------
<S>          <C>           <C>                    <C>
 $   0.024        41,080              6.50               41,080
 $    0.75       118,800              7.36              107,967
 $    1.95       167,390              8.28              122,808
 $    3.97       355,526              8.44              145,415
 $    4.67       362,417              9.28               90,087
 $    7.50       323,488              9.51               27,643
 $   13.85       196,000              9.82                2,000
             ------------                              --------
               1,564,701                                537,000
             ------------                              --------
             ------------                              --------
</TABLE>
 
    The Company accounts for employee stock options in accordance with the
provisions of APB No. 25 and complies with the disclosure provisions of SFAS No.
123.
 
    Under APB No. 25, compensation expense is recognized based on the amount by
which the fair value of the underlying common stock exceeds the exercise price
of the stock options at the measurement date, which in the case of employee
stock options is typically the date of grant. For financial reporting puposes,
the Company has determined that the deemed fair market value on the date of
grant of certain employee stock options was in excess of the exercise price of
the options. This amount is recorded as a reduction of stockholders' equity and
is amortized as a charge to operations over the vesting period of the applicable
options.
 
    Had compensation cost for option grants to employees been determined
consistent with SFAS No. 123, the Company's net loss would have been as follows:
 
<TABLE>
<CAPTION>
                                                           YEAR ENDED DECEMBER 31,
                                               -----------------------------------------------
                                                    1996            1997            1998
                                               --------------  --------------  ---------------
<S>                                            <C>             <C>             <C>
Net loss as reported.........................  $   (7,270,016) $   (9,062,723) $   (22,489,876)
Net loss per share as reported...............  $        (0.84) $        (0.93) $         (2.28)
Net loss--pro forma..........................  $   (7,270,016) $   (9,078,246) $   (22,538,660)
Net loss per share--pro forma................  $        (0.84) $        (0.93) $         (2.28)
</TABLE>
 
    The above proforma disclosures are not necessarily representative of the
effects on reported income or loss for future years as additional grants are
made each year and options vest over several years.
 
    All employee stock options were granted at exercise prices equal to or less
than the fair market value on the date of grant. The weighted average grant date
fair value of stock options granted during 1996, 1997 and 1998 was $0.63, $2.69
and $4.98, respectively.
 
                                      F-23
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
10. STOCKHOLDERS' EQUITY (CONTINUED)
    The fair value of each option grant was estimated on the date of grant using
the Black-Scholes options pricing model with the following assumptions by year:
 
<TABLE>
<CAPTION>
                                                         1996          1997          1998
                                                     ------------  ------------  ------------
<S>                                                  <C>           <C>           <C>
Risk-free interest rate............................   5.3 - 6.6%    4.6 - 6.2%    4.6 - 5.6%
Expected life......................................    3 years       3 years       3 years
Expected dividend yield............................       --            --            --
Volatility.........................................       --            --            --
</TABLE>
 
    The risk-free interest rate range represents the low and high end of the
range used at different points during the year. Because the Company does not
have actively traded equity securities, volatility is not considered in
determining the value of options granted to employees.
 
11. COMMON STOCK WARRANTS
 
    In connection with the acquisition of Benelytics, Inc., the Company assumed
all warrants then outstanding to purchase common stock of Benelytics, Inc. and
converted them into warrants to purchase an aggregate of 8,164 shares of the
Company's common stock at an exercise price of $16.29 per share. The warrants
expire on June 1, 2003. The fair value of these warrants was accounted for as
part of the purchase price for Benelytics, Inc.
 
12. INCOME TAXES
 
    In February 1996, the Company terminated its S Corporation election and is
currently taxed as a C Corporation. Net operating losses generated prior to the
termination were passed through to the stockholders.
 
    As of December 31, 1998, the Company had net operating loss carryforwards of
approximately $31,000,000 for both federal and state income tax purposes. The
federal and state net operating loss carryforwards begin to expire in the years
2011 and 2004, respectively.
 
    The Company's ability to utilize its net operating loss carryforwards to
offset future taxable income may be subject to restrictions attributable to
equity transactions that result in changes in ownership as defined in the Tax
Reform Act of 1986. These restrictions may limit, on an annual basis, the
Company's future use of its net operating loss carryforwards. The amount, if
any, of such limitations has not yet been determined.
 
                                      F-24
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
12. INCOME TAXES (CONTINUED)
    The components of the net deferred tax assets and liabilities are presented
below:
 
<TABLE>
<CAPTION>
                                                                        DECEMBER 31,
                                                               -------------------------------
                                                                    1997            1998
                                                               --------------  ---------------
<S>                                                            <C>             <C>
Net operating loss carryforwards.............................  $    5,952,164  $    15,372,116
Tax credit carryforwards.....................................          31,247           31,247
Accruals and reserves........................................          46,298          116,958
Other........................................................          25,692           39,643
                                                               --------------  ---------------
                                                                    6,055,401       15,559,964
Less valuation allowance.....................................      (6,055,401)     (15,559,964)
                                                               --------------  ---------------
Net deferred tax asset.......................................  $           --  $            --
                                                               --------------  ---------------
                                                               --------------  ---------------
</TABLE>
 
    Due to uncertainty surrounding the realization of the favorable tax
attributes in future tax returns, the Company has placed a valuation allowance
against its net deferred tax asset. The valuation allowance recorded for the
years ended December 31, 1997 and 1998 increased by $6,055,401 and $9,504,563,
respectively.
 
    The difference between the income tax benefit at the federal statutory rate
of 34% and the Company's effective tax rate is due primarily to the valuation
allowance established to offset the deferred tax assets. The provision for
income taxes is different than the amount computed using the applicable
statutory federal income tax rate with the difference for each year summarized
below:
 
<TABLE>
<CAPTION>
                                                                                DECEMBER 31,
                                                                    -------------------------------------
                                                                       1996         1997         1998
                                                                    -----------  -----------  -----------
<S>                                                                 <C>          <C>          <C>
Federal tax benefit at statutory rate.............................         (34)%        (34)%        (34)%
State taxes, net of federal benefit...............................          (6)          (6)          (6)
Adjustment due to increase in valuation allowance.................          40           40           40
                                                                            --           --           --
Provision for income taxes........................................           0%           0%           0%
                                                                            --           --           --
                                                                            --           --           --
</TABLE>
 
13. EMPLOYEE BENEFIT PLAN
 
    Effective January 1, 1998, the Company adopted a 401(k) Plan. The Company
will match 50% of the first 6% of elective contributions made by each qualifying
employee. Each participant is 100% vested in elective contributions and is
incrementally vested one-third at the end of each of three years of service in
employer contributions. Employer contributions for the year ended December 31,
1998 were $180,751 and for the three months ended March 31, 1998 and 1999 were
$44,324 and $59,410, respectively.
 
14. SUBSEQUENT EVENTS
 
    In connection with the Series E preferred stock purchase agreement (see Note
10), the Company received $28,097,222 for the purchase of 149,136 shares of
Series E preferred stock on April 22, 1999.
 
                                      F-25
<PAGE>
                      INSWEB CORPORATION AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
           (INFORMATION AS OF AND RELATING TO THE THREE MONTHS ENDED
                     MARCH 31, 1998 AND 1999 IS UNAUDITED)
 
15. UNAUDITED PRO FORMA INFORMATION
 
    Upon the closing of the Company's initial public offering, all outstanding
preferred stock will be converted automatically into common stock assuming
conversion criteria is met (see Note 10). The pro forma effect of the conversion
has been presented as a separate column in the Company's balance sheet, assuming
the conversion had occurred as of March 31, 1999.
 
    Pro forma net loss per share-basic and diluted represents what the net loss
per share-basic and diluted would have been had the common stock issuable upon
the conversion of the outstanding preferred stock been outstanding during such
periods.
 
                                      F-26
<PAGE>
                               INSWEB CORPORATION
 
                  PRO FORMA CONSOLIDATED FINANCIAL INFORMATION
 
                                    Overview
 
    Effective December 31, 1998, InsWeb acquired all the outstanding shares of
Benelytics, Inc., a developer of employee health benefits selection and
management software and reference data products. The acquisition was accounted
for using the purchase method of accounting and, accordingly, the purchase price
was allocated to the tangible and intangible assets acquired and liabilities
assumed on the basis of their fair values on the acquisition date. The fair
value of intangible assets was determined using a combination of methods,
including preparation of a discounted cash flow analysis, research and
investigation into the presence and nature of intangible assets acquired, and
the amounts paid for covenants not to compete.
 
    The total purchase price of approximately $8.7 million consisted of 605,707
shares and warrants to purchase an aggregate of 8,164 shares of InsWeb's Common
Stock with an estimated fair value of approximately $8.5 million,
acquisition-related expenses of approximately $86,000 for miscellaneous
transaction fees and $172,000 of assumed liabilities. Of the total purchase
price, approximately $63,000 was allocated to net tangible assets and
approximately $8.7 million was allocated to intangible assets, including
purchased software ($850,000), covenants not to compete ($320,000), assembled
workforce ($100,000), contractual relationships ($110,000), and goodwill
(approximately $7.3 million). The acquired intangible assets will be amortized
over their estimated useful lives of two to three years.
 
    The following unaudited pro forma consolidated statement of operations gives
effect to this acquisition as if it had occurred on January 1, 1998, by
consolidating the results of operations of Benelytics for the year ended
December 31, 1998 with the results of operations of InsWeb for the year ended
December 31, 1998.
 
    The unaudited pro forma consolidated statement of operations are not
necessarily indicative of the operating results that would have been achieved
had the transactions been in effect as of January 1, 1998 and should not be
construed as being representative of future operating results.
 
    The historical financial statements of InsWeb and Benelytics are included
elsewhere in this Prospectus and the unaudited pro forma consolidated financial
information presented herein should be read in conjunction with those financial
statements and related notes.
 
                                      F-27
<PAGE>
                               INSWEB CORPORATION
 
                 PRO FORMA CONSOLIDATED STATEMENT OF OPERATIONS
 
                                  (unaudited)
 
                    (in thousands, except per share amounts)
 
<TABLE>
<CAPTION>
                                                                          YEAR ENDED DECEMBER 31, 1998
                                                               --------------------------------------------------
                                                                 INSWEB    BENELYTICS   ADJUSTMENTS    PRO FORMA
                                                               ----------  -----------  ------------  -----------
<S>                                                            <C>         <C>          <C>           <C>
Revenues:
  Transaction fees...........................................  $    3,152   $      --    $       --    $   3,152
  Development and maintenance fees...........................         789          --            --          789
  Other revenues.............................................         369           5            --          374
                                                               ----------  -----------  ------------  -----------
    Total revenues...........................................       4,310           5            --        4,315
                                                               ----------  -----------  ------------  -----------
 
Operating expenses:
  Product development........................................       4,627         388                      5,015
  Sales and marketing........................................       8,954         193                      9,147
  General and administrative.................................       7,180         676                      7,856
  Amortization of intangible assets..........................          --          --         3,129(A)      3,129
  Impairment loss............................................       5,450          --                      5,450
                                                               ----------  -----------  ------------  -----------
    Total operating expenses.................................      26,211       1,257         3,129       30,597
                                                               ----------  -----------  ------------  -----------
 
Loss from operations.........................................     (21,901)     (1,252)       (3,129)     (26,282)
                                                               ----------  -----------  ------------  -----------
Other income, net............................................         600           1            --          601
Interest income (expense), net...............................      (1,189)        (98)                    (1,287)
                                                               ----------  -----------  ------------  -----------
 
Net loss.....................................................  $  (22,490)  $  (1,349)   $   (3,129)   $ (26,968)
                                                               ----------  -----------  ------------  -----------
                                                               ----------  -----------  ------------  -----------
 
Pro forma net loss per share--basic and diluted(B)...........                                          $   (2.58)
                                                                                                      -----------
                                                                                                      -----------
 
Shares used in computing pro forma net loss per share--basic
 and diluted(B)..............................................                                             10,452
                                                                                                      -----------
                                                                                                      -----------
</TABLE>
 
     See accompanying Notes to Pro Forma Consolidated Financial Information
 
                                      F-28
<PAGE>
                               INSWEB CORPORATION
 
             NOTES TO PRO FORMA CONSOLIDATED FINANCIAL INFORMATION
 
                                  (unaudited)
 
    The following adjustments were applied to InsWeb's historical financial
statements and those of Benelytics to arrive at the pro forma consolidated
financial information.
 
    (A) To record amortization of: purchased software totaling $425,000 over the
       estimated period of benefit of two years, covenants not to compete
       totaling $160,000 over the estimated period of benefit of two years,
       assembled workforce totaling $50,000 over the estimated period of benefit
       of two years, contractual relationships totaling $55,000 over the
       estimated period of benefit of two years, and acquired goodwill totaling
       approximately $2.4 million over the estimated period of benefit of three
       years.
 
    (B) Pro forma basic and diluted net loss per share for the year ended
       December 31, 1998 was computed using the weighted average number of
       common shares outstanding. Differences between historical weighted
       average shares outstanding and pro forma weighted average shares
       outstanding used to compute net loss per share result from the inclusion
       of shares issued in conjunction with the acquisition as if these shares
       were outstanding from January 1, 1998.
 
                                      F-29
<PAGE>
                       REPORT OF INDEPENDENT ACCOUNTANTS
 
April 9, 1999
 
To the Board of Directors and Stockholder of
Benelytics, Inc.:
 
    In our opinion, the accompanying balance sheets and the related statements
of operations, stockholders' deficit and cash flows present fairly, in all
material respects, the financial position of Benelytics, Inc. (a development
stage enterprise) as of December 31, 1997 and 1998 and the results of its
operations and cash flows for the years ended December 31, 1997 and 1998 and the
period from March 20, 1996 (inception) to December 31, 1998, in conformity with
generally accepted accounting principles. These financial statements are the
responsibility of the Company's management; our responsibility is to express an
opinion on these financial statements based on our audits. We conducted our
audits of these statements in accordance with generally accepted auditing
standards which require that we plan and perform the audit to obtain reasonable
assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements, assessing the
accounting principles used and significant estimates made by management, and
evaluating the overall financial statement presentation. We believe that our
audits provide a reasonable basis for the opinion expressed above.
 
/s/ PricewaterhouseCoopers LLP
 
San Francisco, California
 
                                      F-30
<PAGE>
                                BENELYTICS, INC.
 
                        (A DEVELOPMENT STAGE ENTERPRISE)
 
                                 BALANCE SHEETS
 
<TABLE>
<CAPTION>
                                                                                              DECEMBER 31,
                                                                                      ----------------------------
                                                                                          1997           1998
                                                                                      ------------  --------------
<S>                                                                                   <C>           <C>
ASSETS
Current assets:
  Cash and cash equivalents.........................................................  $     63,554  $       12,611
  Prepaid expenses and other current assets.........................................         5,170              --
                                                                                      ------------  --------------
        Total current assets........................................................        68,724          12,611
  Property and equipment, net.......................................................        82,040          46,482
  Deposits..........................................................................        10,340           5,085
                                                                                      ------------  --------------
        Total assets................................................................  $    161,104  $       64,178
                                                                                      ------------  --------------
                                                                                      ------------  --------------
 
LIABILITIES AND STOCKHOLDERS' DEFICIT
Current liabilities:
  Accounts payable and accrued expenses.............................................  $     50,228  $      149,918
  Note payable to officer...........................................................            --          25,000
  Convertible promissory notes......................................................       175,000         664,899
                                                                                      ------------  --------------
        Total liabilities...........................................................       225,228         839,817
 
Stockholders' deficit:
  Series A convertible preferred stock, no par;
    Authorized: 1,000,000 shares (aggregate preference in liquidation $600,000 and
      $890,000 for 1997 and 1998, respectively). Issued and outstanding: 600,000 and
      890,000 shares in 1997 and 1998, respectively.................................       584,250         874,250
  Common stock, no par;
    Authorized: 10,000,000 shares. Issued and outstanding: 1,095,000 and 3,389,600
      shares in 1997 and 1998, respectively.........................................        10,950         146,120
  Restricted common stock, no par;
    Issued and outstanding: 1,125,000 and 0 shares in 1997 and 1998, respectively...        11,250              --
  Paid-in capital...................................................................        72,978         193,242
  Warrants..........................................................................            --          70,398
  Deferred stock compensation.......................................................       (33,192)             --
  Deficit accumulated during the development stage..................................      (710,360)     (2,059,649)
                                                                                      ------------  --------------
        Total stockholders' deficit.................................................       (64,124)       (775,639)
                                                                                      ------------  --------------
        Total liabilities and stockholders' deficit.................................  $    161,104  $       64,178
                                                                                      ------------  --------------
                                                                                      ------------  --------------
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                      F-31
<PAGE>
                                BENELYTICS, INC.
 
                        (A DEVELOPMENT STAGE ENTERPRISE)
 
                            STATEMENTS OF OPERATIONS
 
<TABLE>
<CAPTION>
                                                                                                      FOR THE
                                                                                                    PERIOD FROM
                                                                   FOR THE YEARS ENDED DECEMBER   MARCH 20, 1996
                                                                               31,                (INCEPTION) TO
                                                                  ------------------------------   DECEMBER 31,
                                                                       1997            1998            1998
                                                                  --------------  --------------  ---------------
<S>                                                               <C>             <C>             <C>
Revenues........................................................   $         --    $      4,950    $       4,950
                                                                  --------------  --------------  ---------------
Operating expenses:
  Product development...........................................        258,780         388,252          690,602
  Sales and marketing...........................................        108,875         193,133          315,452
  General and administrative....................................        262,340         676,133          961,983
                                                                  --------------  --------------  ---------------
    Total operating expenses....................................        629,995       1,257,518        1,968,037
                                                                  --------------  --------------  ---------------
    Loss from operations........................................       (629,995)     (1,252,568)      (1,963,087)
                                                                  --------------  --------------  ---------------
Other income (expense), net.....................................           (800)          1,186             (480)
Interest income (expense), net..................................          1,825         (97,907)         (96,082)
                                                                  --------------  --------------  ---------------
    Net loss....................................................   $   (628,970)   $ (1,349,289)   $  (2,059,649)
                                                                  --------------  --------------  ---------------
                                                                  --------------  --------------  ---------------
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                      F-32
<PAGE>
                                BENELYTICS, INC.
 
                        (A DEVELOPMENT STAGE ENTERPRISE)
 
                      STATEMENTS OF STOCKHOLDERS' DEFICIT
<TABLE>
<CAPTION>
                                              SERIES A CONVERTIBLE
                                                                                                RESTRICTED
                                                PREFERRED STOCK         COMMON STOCK           COMMON STOCK
                                              --------------------  --------------------  ----------------------   PAID-IN
                                               SHARES     AMOUNT     SHARES     AMOUNT     SHARES      AMOUNT      CAPITAL
                                              ---------  ---------  ---------  ---------  ---------  -----------  ---------
<S>                                           <C>        <C>        <C>        <C>        <C>        <C>          <C>
Balances, March 20, 1996 (inception)........         --  $      --         --  $      --         --   $      --   $      --
Issuance of restricted common stock for cash
  on March 20, 1996 for $0.01 per share.....                                              3,000,000      30,000
Repurchase of common stock on March 25, 1996
  for $0.01 per share.......................                                               (800,000)     (8,000)
Issuance of common stock for cash on
  November 1, 1996 for $0.01 per share......                            1,000         10
Issuance of common stock for cash on
  November 27, 1996 for $0.01 per share.....                           19,000        190
Issuance of Series A preferred stock for
  cash on December 12, 1996 for $1.00 per
  share, net of $10,939 in issuance costs...    300,000    289,061
Contributed capital from owners.............                                                                         27,578
Vesting of restricted common stock..........                          575,000      5,750   (575,000)     (5,750)
Net loss....................................
                                              ---------  ---------  ---------  ---------  ---------  -----------  ---------
Balances, December 31, 1996.................    300,000    289,061    595,000      5,950  1,625,000      16,250      27,578
Issuance of Series A preferred stock for
  cash on March 12, 1997 for $1.00 per
  share, net of $4,811 in issuance costs....     50,000     45,189
Issuance of Series A preferred stock for
  cash on October 2, 1997 for $1.00 per
  share.....................................     50,000     50,000
Issuance of Series A preferred stock, upon
  conversion of promissory notes, on October
  2, 1997 for $1.00 per share...............    200,000    200,000
Deferred stock compensation.................                                                                         45,400
Amortization of deferred stock
  compensation..............................
Vesting of restricted common stock..........                          500,000      5,000   (500,000)     (5,000)
Net loss....................................
                                              ---------  ---------  ---------  ---------  ---------  -----------  ---------
Balances, December 31, 1997.................    600,000    584,250  1,095,000     10,950  1,125,000      11,250      72,978
Issuance of Series A preferred stock for
  cash on January 5, 1998 for $1.00 per
  share.....................................    165,000    165,000
Issuance of Series A preferred stock, upon
  conversion of promissory notes, on January
  5, 1998 for $1.00 per share...............    125,000    125,000
Issuance of common stock for cash on January
  15, 1998 for $0.01 per share..............                          750,000     75,000
Issuance of warrants in conjunction with
  issuance of convertible debt..............
Exercise of stock options...................                          419,600     48,920
Deferred stock compensation.................                                                                        120,264
Amortization of deferred stock
  compensation..............................
Vesting of restricted common stock..........                        1,125,000     11,250  (1,125,000)    (11,250)
Net loss....................................
                                              ---------  ---------  ---------  ---------  ---------  -----------  ---------
Balances, December 31, 1998.................    890,000  $ 874,250  3,389,600  $ 146,120         --   $      --   $ 193,242
                                              ---------  ---------  ---------  ---------  ---------  -----------  ---------
                                              ---------  ---------  ---------  ---------  ---------  -----------  ---------
 
<CAPTION>
 
                                                              DEFERRED
                                                               STOCK        ACCUMULATED
                                               WARRANTS     COMPENSATION      DEFICIT       TOTAL
                                              -----------  --------------  -------------  ----------
<S>                                           <C>          <C>             <C>            <C>
Balances, March 20, 1996 (inception)........   $      --     $       --     $        --   $       --
Issuance of restricted common stock for cash
  on March 20, 1996 for $0.01 per share.....                                                  30,000
Repurchase of common stock on March 25, 1996
  for $0.01 per share.......................                                                  (8,000)
Issuance of common stock for cash on
  November 1, 1996 for $0.01 per share......                                                      10
Issuance of common stock for cash on
  November 27, 1996 for $0.01 per share.....                                                     190
Issuance of Series A preferred stock for
  cash on December 12, 1996 for $1.00 per
  share, net of $10,939 in issuance costs...                                                 289,061
Contributed capital from owners.............                                                  27,578
Vesting of restricted common stock..........                                                      --
Net loss....................................                                    (81,390)     (81,390)
                                              -----------  --------------  -------------  ----------
Balances, December 31, 1996.................          --             --         (81,390)     257,449
Issuance of Series A preferred stock for
  cash on March 12, 1997 for $1.00 per
  share, net of $4,811 in issuance costs....                                                  45,189
Issuance of Series A preferred stock for
  cash on October 2, 1997 for $1.00 per
  share.....................................                                                  50,000
Issuance of Series A preferred stock, upon
  conversion of promissory notes, on October
  2, 1997 for $1.00 per share...............                                                 200,000
Deferred stock compensation.................                    (45,400)                          --
Amortization of deferred stock
  compensation..............................                     12,208                       12,208
Vesting of restricted common stock..........                                                      --
Net loss....................................                                   (628,970)    (628,970)
                                              -----------  --------------  -------------  ----------
Balances, December 31, 1997.................          --        (33,192)       (710,360)     (64,124)
Issuance of Series A preferred stock for
  cash on January 5, 1998 for $1.00 per
  share.....................................                                                 165,000
Issuance of Series A preferred stock, upon
  conversion of promissory notes, on January
  5, 1998 for $1.00 per share...............                                                 125,000
Issuance of common stock for cash on January
  15, 1998 for $0.01 per share..............                                                  75,000
Issuance of warrants in conjunction with
  issuance of convertible debt..............      70,398                                      70,398
Exercise of stock options...................                                                  48,920
Deferred stock compensation.................                   (120,264)                          --
Amortization of deferred stock
  compensation..............................                    153,456                      153,456
Vesting of restricted common stock..........                                                      --
Net loss....................................                                 (1,349,289)  (1,349,289)
                                              -----------  --------------  -------------  ----------
Balances, December 31, 1998.................   $  70,398     $       --     $(2,059,649)  $ (775,639)
                                              -----------  --------------  -------------  ----------
                                              -----------  --------------  -------------  ----------
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                      F-33
<PAGE>
                                BENELYTICS, INC.
 
                        (A DEVELOPMENT STAGE ENTERPRISE)
 
                            STATEMENTS OF CASH FLOW
 
<TABLE>
<CAPTION>
                                                                                                      FOR THE
                                                                                                    PERIOD FROM
                                                                   FOR THE YEARS ENDED DECEMBER   MARCH 20, 1996
                                                                               31,                (INCEPTION) TO
                                                                  ------------------------------   DECEMBER 31,
                                                                       1997            1998            1998
                                                                  --------------  --------------  ---------------
<S>                                                               <C>             <C>             <C>
Cash flows from operating activities:
  Net loss......................................................   $   (628,970)   $ (1,349,289)   $  (2,059,649)
  Adjustments to reconcile net loss to net cash used in
    operating activities:
    Depreciation and amortization...............................          9,621          42,807           52,428
    Amortization of debt discount...............................             --          70,398           70,398
    Amortization of deferred stock compensation.................         12,208         153,456          165,664
    Contributed capital (expenses paid by owners)...............             --              --           27,578
    Changes in assets and liabilities:
      Prepaid expenses and other current assets.................         (5,170)          5,170               --
      Deposits..................................................        (10,340)          5,255           (5,085)
      Accounts payable and accrued expenses.....................         36,290          99,690          149,918
                                                                  --------------  --------------  ---------------
        Net cash used in operating activities...................       (586,361)       (972,513)      (1,598,748)
                                                                  --------------  --------------  ---------------
Cash flows from investing activities:
  Purchases of property and equipment...........................        (84,221)         (7,249)         (98,910)
                                                                  --------------  --------------  ---------------
        Net cash used in investing activities...................        (84,221)         (7,249)         (98,910)
                                                                  --------------  --------------  ---------------
Cash flows from financing activities:
  Proceeds from note payable to officer.........................             --          25,000           25,000
  Proceeds from issuance of convertible promissory notes........        375,000         664,899        1,039,899
  Proceeds from issuance of Series A preferred stock............        100,000         165,000          565,000
  Proceeds from issuance of common stock........................             --          75,000           75,200
  Proceeds from exercise of stock options.......................             --          48,920           48,920
  Proceeds from issuance of restricted common stock.............             --              --           30,000
  Repurchase of common stock....................................             --              --           (8,000)
  Payment of convertible promissory notes.......................             --         (50,000)         (50,000)
  Payment of issuance costs related to preferred stock
    financing...................................................         (4,811)             --          (15,750)
                                                                  --------------  --------------  ---------------
        Net cash provided by financing activities...............        470,189         928,819        1,710,269
                                                                  --------------  --------------  ---------------
Net increase (decrease) in cash and cash equivalents............       (200,393)        (50,943)          12,611
 
Cash and cash equivalents, beginning of period..................        263,947          63,554               --
                                                                  --------------  --------------  ---------------
Cash and cash equivalents, end of period........................   $     63,554    $     12,611    $      12,611
                                                                  --------------  --------------  ---------------
                                                                  --------------  --------------  ---------------
Supplemental disclosure of cash flow information:
  Cash paid during the period for interest......................   $         --    $         --    $          --
                                                                  --------------  --------------  ---------------
                                                                  --------------  --------------  ---------------
Supplemental disclosure of noncash financing activities:
  Promissory notes converted to Series A preferred stock........   $    200,000    $    125,000    $     325,000
                                                                  --------------  --------------  ---------------
                                                                  --------------  --------------  ---------------
  Issuance of warrants in conjunction with issuance of
    convertible debt............................................   $         --    $     70,398    $      70,398
                                                                  --------------  --------------  ---------------
                                                                  --------------  --------------  ---------------
  Vesting of restricted common stock............................   $      5,000    $     11,250    $      22,000
                                                                  --------------  --------------  ---------------
                                                                  --------------  --------------  ---------------
  Deferred stock compensation from issuance of stock options....   $     45,400    $    120,264    $     165,664
                                                                  --------------  --------------  ---------------
                                                                  --------------  --------------  ---------------
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                      F-34
<PAGE>
                                BENELYTICS, INC.
 
                         NOTES TO FINANCIAL STATEMENTS
 
1. BUSINESS OF THE COMPANY
 
    Benelytics, Inc. ("the Company") was incorporated in California on March 20,
1996. The Company is a developer of employee health benefits selection and
management software and reference data products. Currently, customers can obtain
the reference data by ordering a single report or subscribing to a series of
reports.
 
    For the period from inception (March 20, 1996) through December 31, 1997,
the Company had not commenced its planned principal operations. During 1998, the
Company commenced its planned principal operations, but had no significant
revenue therefrom. Therefore, the Company is treated as a development stage
enterprise, in accordance with Statement of Financial Accounting Standards (SFAS
No. 7), ACCOUNTING AND REPORTING BY DEVELOPMENT STAGE ENTERPRISES, from its
inception date (March 20, 1996) through December 31, 1998.
 
    The Company became a wholly owned subsidiary of InsWeb Corporation
("InsWeb") on December 31, 1998, when InsWeb acquired all of the outstanding
common and preferred stock, warrants and convertible promissory notes of the
Company. These financial statements reflect the Company's position, immediately
prior to the acquisition.
 
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
  CASH AND CASH EQUIVALENTS
 
    The Company considers all highly liquid investments with maturities of three
months or less at the date of purchase to be cash equivalents. Cash and cash
equivalents are stated at cost, which approximates market.
 
  FAIR VALUE OF FINANCIAL INSTRUMENTS
 
    The carrying amounts of certain of the Company's financial instruments,
including cash and cash equivalents, accounts payable and accrued expenses,
approximate fair value due to their short maturities.
 
  REVENUE RECOGNITION
 
    Revenues consist of report revenues and subscription revenues. Report
revenue is recognized at the time the report is delivered to the customer.
Subscription revenue is recognized ratably over the period during which the
service is provided.
 
  RESEARCH AND DEVELOPMENT COSTS
 
    Research and development costs are charged to product development expense as
incurred.
 
  PROPERTY AND EQUIPMENT
 
    Property and equipment are stated at cost less accumulated depreciation.
Depreciation on computer and office equipment, furniture and fixtures and
purchased software is calculated using the straight-line method over the
estimated useful lives of the assets, generally three to five years. When
property and equipment are retired or otherwise disposed of, the cost and
related accumulated depreciation are removed from the accounts and the resulting
gain or loss is included in income. Expenditures for maintenance and repairs are
charged to expense as incurred.
 
                                      F-35
<PAGE>
                                BENELYTICS, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
  LONG-LIVED ASSETS
 
    The Company evaluates the recoverability of its long-lived assets in
accordance with SFAS No. 121, ACCOUNTING FOR THE IMPAIRMENT OF LONG-LIVED ASSETS
AND FOR LONG-LIVED ASSETS TO BE DISPOSED OF. SFAS No. 121 requires recognition
of impairment losses related to long-lived assets in the event the net carrying
value of such assets exceeds the future undiscounted cash flows attributable to
such assets. The Company assesses the impairment of its long-lived assets when
events or changes in circumstances indicate that the carrying value of an asset
may not be recoverable.
 
  CONCENTRATION OF CREDIT RISK
 
    Financial instruments which potentially subject the Company to concentration
of credit risk, as defined by SFAS No. 105, DISCLOSURE OF INFORMATION ABOUT
FINANCIAL INSTRUMENTS WITH OFF-BALANCE-SHEET RISK AND FINANCIAL INSTRUMENTS WITH
CONCENTRATIONS OF CREDIT RISK, consist principally of cash and cash equivalents.
The Company deposits its cash and cash equivalents with a single major bank,
which deposits may exceed federal deposit insurance limits.
 
  DEBT WITH STOCK PURCHASE WARRANTS
 
    The Company accounts for stock purchase warrants as a separate component of
equity and as a discount on the associated debt based on the relative fair value
of the stock purchase warrants at the time of issuance (see Note 8). The
discount on debt is amortized, as interest expense, over the period that the
debt is outstanding.
 
  RISKS AND UNCERTAINTIES
 
    The Company is subject to all of the risks inherent in an early stage
business in the electronic commerce industry. These risks include, but are not
limited to, a limited operating history, limited management resources,
dependence upon consumer acceptance of the Internet, Internet related security
risks and the changing nature of the electronic commerce industry. Due to the
foregoing factors, the Company's operating results may be materially affected.
 
  USE OF ESTIMATES
 
    The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
reporting period. Actual results could differ from those estimates.
 
  INCOME TAXES
 
    Deferred tax assets and liabilities are determined based on the difference
between the financial statement and tax bases of assets and liabilities using
enacted tax rates in effect for the year in which the differences are expected
to affect taxable income. Valuation allowances are established when necessary to
reduce deferred tax assets to the amounts expected to be realized.
 
                                      F-36
<PAGE>
                                BENELYTICS, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
  STOCK-BASED COMPENSATION
 
    The Company accounts for stock-based employee compensation arrangements in
accordance with the provisions of Accounting Principles Board No. 25, ACCOUNTING
FOR STOCK ISSUED TO EMPLOYEES,and complies with the disclosure provisions of
SFAS No. 123, ACCOUNTING FOR STOCK-BASED COMPENSATION. Under APB No. 25,
compensation expense is based on the difference, if any, between the fair value
of the Company's stock and the exercise price of the option on the measurement
date, which is typically the date of grant.
 
    The Company accounts for options granted to non-employees under SFAS No.
123. Under SFAS No. 123, options are recorded at their fair value on the
measurement date, which is typically the date of grant.
 
    Since all options outstanding at December 31, 1998 vested 100% upon the
acquisition, the Company charged all remaining deferred stock compensation to
operations in 1998.
 
  COMPREHENSIVE INCOME
 
    Effective January 1, 1998, the Company adopted the provisions of SFAS No.
130, REPORTING COMPREHENSIVE INCOME. SFAS No. 130 establishes standards for
reporting comprehensive income and its components in financial statements.
Comprehensive income, as defined, includes all changes in equity (net assets)
during a period from nonowner sources. To date, the Company has not had any
transactions that are required to be reported in comprehensive income.
 
  RECENT ACCOUNTING PRONOUNCEMENTS
 
    On March 4, 1998, the Accounting Standards Executive Committee of the
American Institute of Certified Public Accountants issued Statement of Position
(SOP) 98-1, ACCOUNTING FOR THE COSTS OF COMPUTER SOFTWARE DEVELOPED OR OBTAINED
FOR INTERNAL USE. SOP 98-1 requires that the costs of computer software
developed or obtained for internal use be capitalized. SOP 98-1 is effective for
financial statements for fiscal years beginning after December 15, 1998. The
impact on the financial statements of the adoption of this standard is not
expected to be material.
 
    In June 1998, the FASB issued SFAS No. 133, ACCOUNTING FOR DERIVATIVE
INSTRUMENTS AND HEDGING ACTIVITIES. SFAS No. 133 establishes accounting and
reporting standards for derivative instruments and for hedging activities. SFAS
No. 133 is effective for fiscal years beginning after June 15, 1999. The Company
does not believe the adoption of SFAS No. 133 will have a material effect on the
Company's results of operations or financial condition.
 
                                      F-37
<PAGE>
                                BENELYTICS, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
3. PROPERTY AND EQUIPMENT
 
    Property and equipment consist of the following:
 
<TABLE>
<CAPTION>
                                                                           1997       1998
                                                                         ---------  ---------
<S>                                                                      <C>        <C>
Computer and office equipment..........................................  $  23,807  $  31,056
Furniture and fixtures.................................................     10,797     10,797
Purchased software.....................................................     57,057     57,057
                                                                         ---------  ---------
                                                                            91,661     98,910
Less accumulated depreciation and amortization.........................     (9,621)   (52,428)
                                                                         ---------  ---------
                                                                         $  82,040  $  46,482
                                                                         ---------  ---------
                                                                         ---------  ---------
</TABLE>
 
    Depreciation and amortization expense was $9,621, $42,807 and $52,428 for
the years ended December 31, 1997 and 1998 and for the period from inception to
December 31, 1998, respectively.
 
4. OPERATING LEASES
 
    The Company leases its current office facilities under an operating lease
which expires on February 28, 1999.
 
    Rent expense was $54,701, $57,791 and $113,596 for the years ended December
31, 1997 and 1998 and for the period from inception to December 31, 1998,
respectively.
 
5. RELATED PARTY TRANSACTIONS
 
  NOTES PAYABLE TO OFFICERS
 
    In May 1997, the Company borrowed $50,000 (see Note 6) from its President,
in exchange for an uncollateralized demand promissory note, convertible to
preferred stock on or before May 31, 1998. The note bears interest at 6.23% per
annum. The note was paid in full in January 1998.
 
    In December 1998, the Company borrowed $25,000 from its President, in
exchange for an uncollateralized demand promissory note bearing interest at
4.33% per annum. The note was paid in full in January 1999.
 
  RESELLER AGREEMENT
 
    The Company has a reseller agreement with a company, in which its owners are
investors and one of the owners is a director. Since the Company had not
significantly commenced its planned principal operations, there was no effect on
the amounts reported in the financial statements.
 
6. CONVERTIBLE PROMISSORY NOTES
 
    Convertible promissory notes consist of the following:
 
<TABLE>
<CAPTION>
                                                                         1997         1998
                                                                      -----------  -----------
<S>                                                                   <C>          <C>
Note payable to related party (Note 5)..............................  $    50,000  $        --
Notes payable to non-related parties................................      125,000      664,899
                                                                      -----------  -----------
                                                                      $   175,000  $   664,899
                                                                      -----------  -----------
                                                                      -----------  -----------
</TABLE>
 
                                      F-38
<PAGE>
                                BENELYTICS, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
6. CONVERTIBLE PROMISSORY NOTES (CONTINUED)
    From May through September 1997, the Company borrowed an aggregate of
$200,000 from its owners in exchange for uncollateralized demand promissory
notes, convertible to Series A preferred stock on or before May 31, 1998. The
notes bore interest at rates ranging from 5.81% to 6.23%. In October 1997, these
notes were converted to Series A preferred stock.
 
    In October and November 1997, the Company borrowed $25,000 and $100,000,
respectively, from non-related parties in exchange for uncollateralized demand
promissory notes, convertible to Series A preferred stock on or before October
30, 1998 and November 14, 1998, respectively. The notes bear interest at 5.81%
per annum. In January 1998, these notes were converted to Series A preferred
stock.
 
    In May and June 1998, the Company borrowed $175,000 and $489,899,
respectively, from non-related parties in exchange for uncollateralized demand
promissory notes. Upon the next equity financing, these notes and related
interest that is accrued or unpaid automatically convert into such series of
equity instrument issued at the price per share paid for such equity
instruments. The notes bear interest at 8.0% per annum. In connection with the
issuance of these promissory notes, the Company also issued stock purchase
warrants (see Note 8).
 
7. STOCKHOLDERS' EQUITY
 
  CONVERTIBLE PREFERRED STOCK
 
    At December 31, 1997 and 1998, the Company had 1,000,000 authorized shares
of Series A convertible preferred stock, of which 600,000 and 890,000 shares,
respectively, were issued and outstanding.
 
    CONVERSION
 
    Each share of preferred stock may be converted into such number of shares of
common stock as determined by dividing the issuance price by the conversion
price. The issuance price and conversion price of the preferred stock are $1.00
and $1.00, respectively, subject to adjustments under specific circumstances.
Conversion is (i) at the option of the preferred stockholder or (ii) automatic
upon the closing of an underwritten public offering of the Company's common
stock at an aggregate offering price of at least $15,000,000 and per share
offering price not less than $5.00 per share. The Company has reserved 890,000
shares of common stock for the conversion of the outstanding and issuable shares
of preferred stock.
 
    DIVIDENDS
 
    When, and if, declared by the Company's Board of Directors, the holders of
the preferred stock are entitled to annual noncumulative dividends of $0.08 per
share or, if greater, an amount equal to those dividends paid on any other
outstanding shares. As of December 31, 1998, no dividends had been declared or
paid.
 
    LIQUIDATION
 
    In the event of any liquidation, dissolution or winding up of the Company,
either voluntary or involuntary, the assets of the Company available for
distribution shall first be distributed $1.00 per outstanding share of preferred
stock, plus a further amount equal to any dividends declared but
 
                                      F-39
<PAGE>
                                BENELYTICS, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
7. STOCKHOLDERS' EQUITY (CONTINUED)
unpaid on such shares. If the assets of the Company available for distribution
are not sufficient to pay the full amount of this distribution, such assets will
be distributed ratably among the holders of the preferred stock based on the
full preferential amount that each such holder is entitled to receive. Any
assets of the Company available for distribution in excess of the liquidation
preference amounts will be distributed pro rata to the holders of the preferred
and common stock, based on the number of common shares held (on an
"if-converted" basis for preferred stock). Preferred stockholders may receive
distributions of no more than $3.00 per share of preferred stock held.
 
    REDEMPTION
 
    The preferred stock is not redeemable.
 
    VOTING RIGHTS
 
    The holders of common stock are entitled to one vote for each share of
common stock held. The holders of preferred stock are entitled to one vote for
each share of common stock into which such share of the preferred stock is
convertible. The holders of preferred stock, voting together, are entitled to
elect one member of the Company's Board of Directors. The holders of common
stock, voting together, are entitled to elect one member of the Company's Board
of Directors. The holders of preferred stock and common stock, voting together,
are entitled to elect any remaining members of the Company's Board of Directors.
 
    REGISTRATION RIGHTS
 
    The holders of preferred stock are entitled to certain rights with respect
to the registration of common stock issued and issuable upon conversion of
outstanding preferred stock (the Registrable Securities). At any time after
December 31, 2000, a holder or holders of the preferred stock will have the
right to require the Company to file a registration statement under the
Securities Act, at the Company's expense, in order to register such number of
Registrable Securities as such holder or holders desire to include in such
registration statement, together with the Registrable Securities of other
holders who wish to participate in such registration, provided that the
registration will effect the registration of at least 40% of the Registrable
Securities or the anticipated aggregate offering price of such registration
exceeds $10,000,000. The Company may, in certain circumstances, defer such
registration, and the underwriters of such an offering have the right, subject
to certain limitations, to limit the number of Registrable Securities included
in such registration. In the event that the Company proposes to register any of
its securities under the Securities Act for its own account or for the account
of other security holders, holders of Registrable Securities are entitled to
notice of such registration and have the right to include some or all of the
Registrable Securities held by them in such registration at the Company's
expense, subject to marketing and other limitations.
 
                                      F-40
<PAGE>
                                BENELYTICS, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
7.  STOCKHOLDERS' EQUITY (CONTINUED)
 
RESTRICTED COMMON STOCK
 
    On March 20, 1996, the Company issued, for cash, 3,000,000 shares of common
stock at $0.01 per share to three officers. The shares are subject to the right
of repurchase by the company following a termination. The Company's right to
repurchase the shares is released ratably in equal monthly installments
beginning April 1, 1996. On April 1, 1997, the agreements were amended to
provide that all the shares be fully released from the Company's right of
repurchase in the event that the Company (1) merges into any other corporation
or (2) sells or conveys all or substantially all of its assets to any other
entity in a transaction in which the stockholders of the Company own,
immediately after the transaction, less than a majority of the outstanding
voting securities of the surviving entity or its parent entity. During 1996, one
officer terminated, and the Company repurchased 800,000 shares for $8,000.
 
STOCK OPTION PLAN
 
    In December 1996, the Company authorized the 1996 Stock Option Plan (the
Plan) under which the Board of Directors may grant incentive stock options to
employees, officers and directors of the Company and any of its subsidiaries. A
total of 1,333,333 shares of common stock are reserved for issuance under the
Plan.
 
    Options granted under the Plan generally vest in equal monthly installments
over a four-year period. The options generally expire ten years from the date of
grant.
 
    Activity under the Plan is as follows:
 
<TABLE>
<CAPTION>
                                                                                                         WEIGHTED
                                                   SHARES                                                 AVERAGE
                                                AVAILABLE FOR     NUMBER       EXERCISE     AGGREGATE    EXERCISE
                                                    GRANT       OF SHARES       PRICE         PRICE        PRICE
                                                -------------  ------------  ------------  -----------  -----------
<S>                                             <C>            <C>           <C>           <C>          <C>
Balances, December 31, 1996...................      1,333,333            --            --          --           --
Options granted...............................       (309,000)      309,000  $       0.10   $  30,900    $    0.10
Options exercised.............................             --            --            --          --           --
Options canceled..............................          4,000        (4,000) $       0.10        (400)   $    0.10
                                                -------------  ------------                -----------
Balances, December 31, 1997...................      1,028,333       305,000  $       0.10      30,500    $    0.10
Options granted...............................       (114,600)      114,600  $  0.10-0.20      18,420    $    0.16
Options exercised.............................             --      (419,600) $  0.10-0.20     (48,920)   $    0.12
Options canceled..............................             --            --            --          --           --
                                                -------------  ------------                -----------
Balances, December 31, 1998...................        913,733            --            --   $      --           --
                                                -------------  ------------                -----------
                                                -------------  ------------                -----------
</TABLE>
 
    The Company accounts for employee stock options in accordance with the
provisions of APB No. 25 and complies with the disclosure provisions of SFAS No.
123.
 
    Under APB No. 25, compensation expense is recognized based on the amount by
which the fair value of the underlying common stock exceeds the exercise price
of the stock options at the measurement date, which in the case of employee
stock options is typically the date of grant. For financial reporting purposes,
the Company has determined that the deemed fair market value on the date of
grant of certain employee stock options was in excess of the exercise price of
the
 
                                      F-41
<PAGE>
                                BENELYTICS, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
7.  STOCKHOLDERS' EQUITY (CONTINUED)
options. This amount is recorded as a reduction of stockholders' equity and is
amortized as a charge to operations over the vesting period of the applicable
options.
 
    Had compensation cost for option grants to employees been determined
consistent with SFAS No. 123, the Company's net loss would have been as follows:
 
<TABLE>
<CAPTION>
                                                                            YEAR ENDED
                                                                           DECEMBER 31,
                                                                    --------------------------
                                                                       1997          1998
                                                                    -----------  -------------
<S>                                                                 <C>          <C>
Net loss as reported..............................................  $   628,970  $   1,349,289
Net loss--pro forma...............................................  $   629,828  $   1,351,986
</TABLE>
 
    The above proforma disclosures are not necessarily representative of the
effects on reported income or loss for future years as additional grants are
made each year and options vest over several years.
 
    All employee stock options were granted at exercise prices less than the
fair market value on the date of grant. The weighted average grant date fair
value of stock options granted during 1997 and 1998 was $0.08 and $0.15,
respectively.
 
    The fair value of each option grant was estimated on the date of grant using
the Black-Scholes options pricing model with the following assumptions by year:
 
<TABLE>
<CAPTION>
                                                                        1997          1998
                                                                    ------------  ------------
<S>                                                                 <C>           <C>
Risk-free interest rate...........................................    6.0 -- 6.4%   5.3 -- 5.5%
Expected life.....................................................       3 years       3 years
Expected dividend yield...........................................            --            --
Volaility.........................................................            --            --
</TABLE>
 
    The risk-free interest rate range represents the low and high end of the
range used at different points during the year. Because the Company does not
have actively traded equity securities, volatility is not considered in
determining the fair value of options granted to employees.
 
8.  WARRANTS
 
    In connection with the issuance of the convertible promissory notes in May
and June 1998 (see Note 6), the Company issued stock purchase warrants to
purchase $132,980 (20% of the amounts borrowed under the convertible promissory
notes) of the Company's stock, the series of which will be that series issued in
the Company's next equity financing. The exercise price of the stock purchase
warrants will be equal to the per share price at which the next series of equity
financing is issued. The number of shares which may be issued upon exercise of
the stock purchase warrants will be equal to $132,980 divided by the exercise
price of the stock purchase warrants.
 
9.  INCOME TAXES
 
    No deferred provision or benefit for income taxes has been recorded as the
Company is in a net deferred tax asset position as a result of net operating
losses. A full valuation has been
 
                                      F-42
<PAGE>
                                BENELYTICS, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
9.  INCOME TAXES (CONTINUED)
provided as management believes that it is more likely than not, based on
available evidence, that the deferred tax assets will not be realized.
 
    At December 31, 1998, the Company has federal net operating loss
carryforwards of approximately $1,900,000, which begin to expire in 2012. The
income tax benefit from the utilization of net operating loss carryforwards may
be limited in certain circumstances including, but not limited to, cumulative
stock ownership changes of more than 50% over a three-year period. The amount of
such limitations, if any, has not yet been determined.
 
                                      F-43
<PAGE>
                                  UNDERWRITING
 
    InsWeb and the underwriters for this offering named below (the
"Underwriters") have entered into an underwriting agreement with respect to the
shares being offered. Subject to certain conditions, each Underwriter has
severally agreed to purchase the number of shares indicated in the following
table. Goldman, Sachs & Co., BancBoston Robertson Stephens Inc., Donaldson,
Lufkin & Jenrette Securities Corporation and E*OFFERING are the representatives
of the Underwriters.
 
<TABLE>
<CAPTION>
                                         Underwriters                                            Number of Shares
- -----------------------------------------------------------------------------------------------  -----------------
<S>                                                                                              <C>
Goldman, Sachs & Co............................................................................
BancBoston Robertson Stephens Inc..............................................................
Donaldson, Lufkin & Jenrette Securities Corporation............................................
E*OFFERING Corp................................................................................
                                                                                                        ------
      Total....................................................................................
                                                                                                        ------
                                                                                                        ------
</TABLE>
 
    If the Underwriters sell more shares than the total number set forth in the
table above, the Underwriters have an option to buy up to an additional
             shares from InsWeb to cover these sales. They may exercise that
option for 30 days. If any shares are purchased pursuant to this option, the
Underwriters will severally purchase shares in approximately the same proportion
as set forth in the table above.
 
    The following table shows the per share and total underwriting discounts and
commissions to be paid to the Underwriters by InsWeb. These amounts are shown
assuming both no exercise and full exercise of the Underwriters' option to
purchase additional shares.
 
<TABLE>
<CAPTION>
                                                                                           Paid by InsWeb
                                                                                   -------------------------------
                                                                                    No Exercise     Full Exercise
                                                                                   --------------  ---------------
<S>                                                                                <C>             <C>
Per share........................................................................  $               $
Total............................................................................  $               $
</TABLE>
 
    Shares sold by the Underwriters to the public will initially be offered at
the initial public offering price set forth on the cover of this prospectus. Any
shares sold by the Underwriters to securities dealers may be sold at a discount
of up to $           per share from the initial public offering price. Any such
securities dealers may resell any shares purchased from the Underwriters to
certain other brokers or dealers at a discount of up to $           per share
from the initial public offering price. If all the shares are not sold at the
initial public offering price, the representatives may change the offering price
and the other selling terms.
 
    InsWeb, its directors, officers and stockholders have agreed with the
Underwriters not to dispose of or hedge any of their common stock or securities
convertible into or exchangeable for shares of common stock during the period
from the date of this prospectus continuing through the date 180 days after the
date of this prospectus, except with the prior written consent of the
representatives of the Underwriters. This agreement does not apply to any grants
under InsWeb's existing employee benefit plans. See "Shares Eligible for Future
Sale" for a discussion of certain transfer restrictions.
 
    Prior to this offering, there has been no public market for the shares. The
initial public offering price will be negotiated among InsWeb and the
representatives. Among the factors to be considered in determining the initial
public offering price of the shares, in addition to prevailing market
conditions, will be InsWeb's historical performance, estimates of the business
potential and
 
                                      U-1
<PAGE>
earnings prospects of InsWeb, an assessment of InsWeb's management and the
consideration of the above factors in relation to market valuation of companies
in related businesses.
 
    InsWeb has applied to have its common stock listed for quotation on the
Nasdaq National Market under the symbol "INSW."
 
    In connection with the offering, the Underwriters may purchase and sell
shares of common stock in the open market. These transactions may include short
sales, stabilizing transactions and purchases to cover positions created by
short sales. Short sales involve the sale by the Underwriters of a greater
number of shares than they are required to purchase in this offering.
Stabilizing transactions consist of certain bids or purchases made for the
purpose of preventing or retarding a decline in the market price of the common
stock while this offering is in progress.
 
    The Underwriters also may impose a penalty bid. This occurs when a
particular Underwriter repays to the underwriters a portion of the underwriting
discount received by it because the representatives have repurchased shares sold
by or for the account of such Underwriter in stabilizing or short covering
transactions.
 
    These activities by the Underwriters may stabilize, maintain or otherwise
affect the market price of the common stock. As a result, the price of the
common stock may be higher than the price that otherwise might exist in the open
market. If these activities are commenced, they may be discontinued by the
Underwriters at any time. These transactions may be effected on the Nasdaq
National Market, in the over-the-counter market or otherwise.
 
    The Underwriters do not expect sales to discretionary accounts to exceed
five percent of the total number of shares offered.
 
    The Underwriters have reserved for sale, at the initial public offering
price, up to   % of the common stock offered by this prospectus for certain
individuals designated by InsWeb who have expressed an interest in purchasing
such shares of common stock in the offering. The number of shares available for
sale to the general public in the offering will be reduced to the extent such
persons purchase such reserved shares. Any reserved shares not so purchased will
be offered by the Underwriters to the general public on the same basis as the
other shares to be sold in this offering.
 
    InsWeb estimates that the total expenses of the offering, excluding
underwriting discounts and commissions, will be approximately $         .
 
    InsWeb has agreed to indemnify the several Underwriters against certain
liabilities, including liabilities under the Securities Act.
 
                                      U-2
<PAGE>
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
  No dealer, salesperson or other person is authorized to give any information
or to represent anything not contained in this prospectus. You must not rely on
any unauthorized information or representations. This prospectus is an offer to
sell only the shares offered hereby, but only under circumstances and in
jurisdictions where it is lawful to do so. The information contained in this
prospectus is current only as of its date.
 
                                ----------------
 
                               TABLE OF CONTENTS
 
<TABLE>
<S>                                    <C>
Prospectus Summary...................           3
Risk Factors.........................           5
Forward-Looking Statements...........          18
Use of Proceeds......................          19
Dividend Policy......................          19
Capitalization.......................          20
Dilution.............................          21
Selected Consolidated Financial
 Data................................          22
Selected Pro Forma Consolidated
 Financial Data......................          23
Management's Discussion and Analysis
 of Financial Condition and Results
 of Operations.......................          24
Business.............................          34
Management...........................          53
Certain Transactions.................          62
Principal Stockholders...............          65
Description of Capital Stock.........          68
Shares Eligible For Future Sale......          71
Legal Matters........................          72
Experts..............................          72
Where to Find Additional Information
 About InsWeb........................          72
Index to Financial Statements........         F-1
Underwriting.........................         U-1
</TABLE>
 
                                ----------------
 
    Through and including             , 1999, (the 25th day after the date of
this prospectus), all dealers effecting transactions in these securities,
whether or not participating in this offering, may be required to deliver a
prospectus. This is in addition to a dealer's obligation to deliver a prospectus
when acting as underwriter and with respect to an unsold allotment or
subscription.
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>
                                        Shares
 
                               INSWEB CORPORATION
 
                                  Common Stock
 
                         ------------------------------
 
                                     [LOGO]
 
                         ------------------------------
 
                              GOLDMAN, SACHS & CO.
 
                         BANCBOSTON ROBERTSON STEPHENS
 
                          DONALDSON, LUFKIN & JENRETTE
 
                                   E*OFFERING
 
                      Representatives of the Underwriters
<PAGE>
                                    PART II
 
                     INFORMATION NOT REQUIRED IN PROSPECTUS
 
ITEM 13.  OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION.
 
    The following table sets forth all costs and expenses, other than the
underwriting discounts and commissions payable by the Registrant in connection
with the sale and distribution of the common stock being registered. All amounts
shown are estimates except for the Securities and Exchange Commission
registration fee, the NASD filing fee and the Nasdaq National Market application
fee.
 
<TABLE>
<S>                                                                <C>
Securities and Exchange Commission registration fee..............  $  15,985
NASD filing fee..................................................      6,250
Nasdaq National Market application fee...........................          *
Blue sky qualification fees and expenses.........................          *
Printing and engraving expenses..................................          *
Legal fees and expenses..........................................          *
Accounting fees and expenses.....................................          *
Director and officer liability insurance.........................          *
Transfer agent and registrar fees................................          *
Miscellaneous expenses...........................................          *
                                                                   ---------
    Total........................................................  $       *
                                                                   ---------
                                                                   ---------
</TABLE>
 
- --------------
 
*   To be filed by amendment.
 
ITEM 14.  INDEMNIFICATION OF DIRECTORS AND OFFICERS.
 
    Section 145 of the Delaware General Corporation Law permits indemnification
of officers, directors and other corporate agents under certain circumstances
and subject to certain limitations. The Registrant's Certificate of
Incorporation and Bylaws provide that the Registrant shall indemnify its
directors, officers, employees and agents to the full extent permitted by
Delaware General Corporation Law, including in circumstances in which
indemnification is otherwise discretionary under Delaware law. In addition, the
Registrant intends to enter into separate indemnification agreements (Exhibit
10.1) with its directors and officers which would require the Registrant, among
other things, to indemnify them against certain liabilities which may arise by
reason of their status or service (other than liabilities arising from willful
misconduct of a culpable nature). The Registrant also intends to maintain
director and officer liability insurance, if available on reasonable terms.
These indemnification provisions and the indemnification agreements may be
sufficiently broad to permit indemnification of the Registrant's officers and
directors for liabilities (including reimbursement of expenses incurred) arising
under the Securities Act.
 
    The Underwriting Agreement (Exhibit 1.1) provides for indemnification by the
Underwriters of the Registrant and its officers and directors for certain
liabilities arising under the Securities Act, or otherwise.
 
ITEM 15.  RECENT SALES OF UNREGISTERED SECURITIES.
 
    (a) Since March 31, 1996, InsWeb has issued and sold the following
unregistered securities:
 
        1.  From inception through March 31, 1999, InsWeb issued options to
    purchase an aggregate of 2,935,025 shares of common stock under its 1995 and
    1997 stock options plans, of which 1,371,479 have been exercised.
 
                                      II-1
<PAGE>
        2.  In January 1996, InsWeb sold 176,471 shares of its Series A
    preferred stock to Nationwide Mutual Insurance Company at a purchase price
    of $42.50 per share, for an aggregate purchase price of $7,500,017.50.
 
        3.  In November 1996, InsWeb sold 176,471 shares of its Series B
    preferred stock to Insurance Information Exchange at a purchase price of
    $46.75 per share, for an aggregate purchase price of $8,250,000.
 
        4.  In February 1997, InsWeb sold 53,476 shares of its Series C
    preferred stock to Century Capital Partners, L.P. at a purchase price of
    $46.75 per share, for an aggregate purchase price of $2,500,003.
 
        5.  In May 1997, InsWeb sold 27,864 shares of its Series A-1 preferred
    stock and 8,444 shares of its Series C preferred stock to Nationwide Mutual
    Insurance Company, for an aggregate purchase price of $1,697,399.
 
        6.  In December 1998 and February 1999, InsWeb sold an aggregate of
    190,621 shares of its Series D preferred stock to two entities affiliated
    with SOFTBANK Corp. and Century Capital Partners, L.P., at a purchase price
    of $162.875 per share, for an aggregate purchase price of $31,047,395.37.
 
        7.  In March and April 1999, InsWeb sold an aggregate of 185,775 shares
    of its Series E preferred stock to an entity affiliated with SOFTBANK Corp.,
    at a purchase price of $188.40 per share, for an aggregate purchase price of
    $35,000,010.00.
 
    There were no underwriters employed in connection with any of the
transactions set forth in this Item 15.
 
    For additional information concerning these equity investment transactions,
see the section entitled "Certain Transactions" in the prospectus.
 
    The issuances described in Items 15(a)(1) through 15(a)(7) were deemed
exempt from registration under the Securities Act in reliance on Section 4(2) of
the Securities Act as transactions by an issuer not involving a public offering.
Certain issuances described in Item 15(a)(1) were deemed exempt from
registration under the Securities Act in reliance on Section 4(2) or Rule 701
promulgated thereunder as transactions pursuant to compensatory benefit plans
and contracts relating to compensation. The recipients of securities in each
such transaction represented their intention to acquire the securities for
investment only and not with a view to or for sale in connection with any
distribution thereof and appropriate legends were affixed to the share
certificates and other instruments issued in such transactions. All recipients
either received adequate information about InsWeb or had access, through
employment or other relationships, to such information.
 
ITEM 16.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES.
 
    (A) EXHIBITS.
 
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION OF DOCUMENT
- ------ --------------------------------------------------------------------------
<C>    <S>
 *1.1  Form of Underwriting Agreement
 
  3.1  Fifth Restated Certificate of Incorporation of Registrant
 
  3.2  Bylaws of Registrant
 
 *4.1  Specimen certificate representing the common stock
</TABLE>
 
                                      II-2
<PAGE>
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION OF DOCUMENT
- ------ --------------------------------------------------------------------------
<C>    <S>
  4.2  Third Amended and Restated Investor Rights Agreement among Registrant and
         certain Stockholders of Registrant, dated as of March 31, 1999.
 
 *5.1  Opinion of Gray Cary Ware & Freidenrich LLP
 
*10.1  Form of Indemnification Agreement between Registrant and Registrant's
         directors and officers
 
 10.2  1997 Stock Option Plan
 
 10.3  1999 Employee Stock Purchase Plan
 
 10.4  Series A Preferred Stock Purchase Agreement between Registrant and
         Nationwide Mutual Insurance Company, dated as of January 30, 1996
 
 10.5  Stock Purchase Agreement between Registrant and Insurance Information
         Exchange, L.L.C., dated as of November 22, 1996
 
 10.6  Non-Exclusive Joint Marketing and License Agreement between Registrant and
         Insurance Information Exchange, L.L.C., dated as of November 22, 1996
 
 10.7  Asset Purchase Agreement between Registrant and Insurance Information
         Exchange, L.L.C., dated as of November 22, 1996
 
 10.8  Letter of Credit Agreement between Registrant and AMS Services, Inc.,
         dated as of November 22, 1996
 
 10.9  Assignment and Assumption Agreement by and among Registrant, AMS Services,
         Inc. and Continental Casualty Company, dated as of April 10, 1998
 
 10.10 Employment Agreement between Registrant and Hussein A. Enan, dated
         November 22, 1996
 
 10.11 Option Agreement between Insurance Information Exchange, L.L.C. and
         Hussein A. Enan, dated as of November 22, 1996
 
 10.12 Series C Stock Purchase Agreement between Registrant and Century Capital
         Partners, L.P., dated as of February 21, 1997
 
 10.13 Subscription Agreement between Registrant and Nationwide Mutual Insurance
         Company, dated as of May 15, 1997
 
 10.14 Series D Preferred Stock Purchase Agreement by and among Registrant,
         SOFTBANK Ventures, Inc., SOFTVEN No. 2 Investment Enterprise Partnership
         and Century Capital Partners, L.P., dated as of December 15, 1998, as
         amended.
 
 10.15 Agreement and Plan of Reorganization by and among Registrant, Benelytics
         Acquisition Corporation and Benelytics, Inc., dated as of December 31,
         1998.
 
 10.16 Joint Venture Agreement by and between Registrant and SOFTBANK Corp.,
         dated as of December 15, 1998.
 
 10.17 Series E Preferred Stock Purchase Agreement by and between Registrant and
         SOFTBANK America Inc., dated as of February 26, 1999.
 
*10.18+ License Agreement between Registrant and Yahoo! Inc. dated as of February
         12, 1999.
 
*10.19+ Services Agreements between Registrant and State Farm Mutual Automobile
         Insurance Company dated as of September 15, 1998.
 
 21.1  Subsidiaries of Registrant
 
 23.1  Consent of PricewaterhouseCoopers LLP, independent accountants
</TABLE>
 
                                      II-3
<PAGE>
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION OF DOCUMENT
- ------ --------------------------------------------------------------------------
<C>    <S>
 23.2  Consent of PricewaterhouseCoopers LLP, independent accountants
 
*23.3  Consent of Gray Cary Ware & Freidenrich LLP (included in Exhibit 5.1)
 
 24.1  Power of Attorney (included on signature page)
 
 27.1  Financial Data Schedule
</TABLE>
 
- --------------
 
*   To be filed by amendment.
 
+   Confidential treatment will be requested as to a portion of this Exhibit.
 
    (B) FINANCIAL STATEMENT SCHEDULES.
 
    Schedule II -- Valuation and Qualifying Accounts
 
    Schedules not listed above have been omitted because the information
required to be set forth therein is not applicable or is shown in the financial
statements or notes thereto.
 
ITEM 17.  UNDERTAKINGS
 
    The undersigned Registrant hereby undertakes to provide to the Underwriters
at the closing specified in the Underwriting Agreement certificates in such
denominations and registered in such names as required by the Underwriters to
permit prompt delivery to each purchaser.
 
    Insofar as indemnification by the Registrant for liabilities arising under
the Securities Act may be permitted to directors, officers and controlling
persons of the Registrant pursuant to the provisions referenced in Item 14 of
this Registration Statement or otherwise, the Registrant has been advised that
in the opinion of the Commission such indemnification is against public policy
as expressed in the Securities Act, and is therefore unenforceable. In the event
that a claim for indemnification against such liabilities (other than the
payment by the Registrant of expenses incurred or paid by a director, officer,
or controlling person of the Registrant in the successful defense of any action,
suit or proceeding) is asserted by such director, officer or controlling person
in connection with the securities being registered hereunder, the Registrant
will, unless in the opinion of its counsel the matter has been settled by
controlling precedent, submit to a court of appropriate jurisdiction the
question whether such indemnification by it is against public policy as
expressed in the Securities Act and will be governed by the final adjudication
of such issue.
 
    The undersigned registrant hereby undertakes that:
 
    (1) For purposes of determining any liability under the Securities Act, the
information omitted from the form of Prospectus filed as part of this
Registration Statement in reliance upon Rule 430A and contained in the form of
prospectus filed by the Registrant pursuant to Rule 424(b)(1) or (4) or 497(h)
under the Securities Act shall be deemed to be part of this Registration
Statement as of the time it was declared effective; and
 
    (2) For the purpose of determining any liability under the Securities Act,
each post-effective amendment that contains a form of Prospectus shall be deemed
to be a new registration statement relating to the securities offered therein,
and the offering of such securities at the time shall be deemed to be the
initial bona fide offering thereof.
 
                                      II-4
<PAGE>
                                   SIGNATURES
 
    Pursuant to the requirements of the Securities Act, the Registrant has duly
caused this registration statement to be signed on its behalf by the
undersigned, thereunto duly authorized, in Redwood City, State of California, on
May 7, 1999
 
<TABLE>
<S>                             <C>  <C>
                                INSWEB CORPORATION
 
                                By:             /s/ HUSSEIN A. ENAN
                                     -----------------------------------------
                                                  Hussein A. Enan
                                     CHAIRMAN OF THE BOARD, PRESIDENT AND CHIEF
                                                 EXECUTIVE OFFICER
</TABLE>
 
                               POWER OF ATTORNEY
 
    KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears
below hereby constitutes and appoints Hussein A. Enan and Stephen I. Robertson,
and each of them acting individually, as his true and lawful attorneys-in-fact
and agents, each with full power of substitution, for him in any and all
capacities, to sign any and all amendments to this Registration Statement
(including post-effective amendments or any abbreviated registration statement
and any amendments thereto filed pursuant to Rule 462(b) increasing the number
of securities for which registration is sought), and to file the same, with all
exhibits thereto and other documents in connection therewith, with the
Securities and Exchange Commission, granting unto said attorneys-in-fact and
agents, with full power of each to act alone, full power and authority to do and
perform each and every act and thing requisite and necessary to be done in
connection therewith, as fully for all intents and purposes as he might or could
do in person, hereby ratifying and confirming all that said attorneys-in-fact
and agents, or his or their substitute or substitutes, may lawfully do or cause
to be done by virtue hereof.
 
    Pursuant to the requirements of the Securities Act, this Registration
Statement has been signed by the following persons in the capacities and on the
dates indicated:
 
<TABLE>
<CAPTION>
          SIGNATURE                       TITLE                    DATE
- ------------------------------  --------------------------  -------------------
 
<C>                             <S>                         <C>
                                Chairman of the Board,
     /s/ HUSSEIN A. ENAN          President and Chief
- ------------------------------    Executive Officer             May 7, 1999
       Hussein A. Enan            (PRINCIPAL EXECUTIVE
                                  OFFICER)
 
   /s/ DARRELL J. TICEHURST
- ------------------------------  Vice Chairman of the Board      May 7, 1999
     Darrell J. Ticehurst
 
                                Executive Vice President
   /s/ STEPHEN I. ROBERTSON       and Chief Financial
- ------------------------------    Officer (PRINCIPAL            May 7, 1999
     Stephen I. Robertson         FINANCIAL AND ACCOUNTING
                                  OFFICER)
 
   /s/ KENNETH J. BENVENUTO
- ------------------------------  Director                        May 7, 1999
     Kenneth J. Benvenuto
</TABLE>
 
                                      II-5
<PAGE>
<TABLE>
<CAPTION>
          SIGNATURE                       TITLE                    DATE
- ------------------------------  --------------------------  -------------------
 
<C>                             <S>                         <C>
     /s/ BRUCE A. BUNNER
- ------------------------------  Director                        May 7, 1999
       Bruce A. Bunner
 
     /s/ JAMES M. CORROON
- ------------------------------  Director                        May 7, 1999
       James M. Corroon
 
     /s/ PHILIP L. ENGEL
- ------------------------------  Director                        May 7, 1999
       Philip L. Engel
 
    /s/ RICHARD J. FREEMAN
- ------------------------------  Director                        May 7, 1999
      Richard J. Freeman
 
     /s/ M. GORDON GADDY
- ------------------------------  Director                        May 7, 1999
       M. Gordon Gaddy
 
    /s/ RICHARD D. HEADLEY
- ------------------------------  Director                        May 7, 1999
      Richard D. Headley
 
- ------------------------------  Director                       May   , 1999
       Yoshitaka Kitao
 
    /s/ CLAUDE Y. MERCIER
- ------------------------------  Director                        May 7, 1999
      Claude Y. Mercier
 
    /s/ DONALD K. MORFORD
- ------------------------------  Director                        May 7, 1999
      Donald K. Morford
 
     /s/ ROBERT C. NEVINS
- ------------------------------  Director                        May 7, 1999
       Robert C. Nevins
 
   /s/ ROBERT A. PUCCINELLI
- ------------------------------  Director                        May 7, 1999
     Robert A. Puccinelli
</TABLE>
 
                                      II-6
<PAGE>
                SCHEDULE II -- VALUATION AND QUALIFYING ACCOUNTS
                  YEARS ENDED DECEMBER 31, 1998, 1997 AND 1996
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                        ADDITIONS
                                          --------------------------------------
ALLOWANCE FOR             BALANCE AT      CHARGED TO COSTS AND     CHARGED TO     WRITE-OFFS NET OF    BALANCE AT
DOUBTFUL ACCOUNTS     BEGINNING OF YEAR         EXPENSES         OTHER ACCOUNTS       RECOVERIES      END OF YEAR
- --------------------  ------------------  ---------------------  ---------------  ------------------  ------------
<S>                   <C>                 <C>                    <C>              <C>                 <C>
1998................      $    5,000            $      --           $      --         $    5,000       $        0
1997................      $    7,200            $      --           $      --         $    2,200       $    5,000
1996................      $        0            $   7,200           $      --         $       --       $    7,200
</TABLE>
 
                                      S-1
<PAGE>
                                 EXHIBIT INDEX
 
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION OF DOCUMENT
- ------ --------------------------------------------------------------------------
<C>    <S>
 *1.1  Form of Underwriting Agreement
 
  3.1  Fifth Restated Certificate of Incorporation of Registrant
 
  3.2  Bylaws of Registrant
 
 *4.1  Specimen certificate representing the common stock
 
  4.2  Third Amended and Restated Investor Rights Agreement among Registrant and
         certain Stockholders of Registrant, dated as of March 31, 1999.
 
 *5.1  Opinion of Gray Cary Ware & Freidenrich LLP
 
*10.1  Form of Indemnification Agreement between Registrant and Registrant's
         directors and officers
 
 10.2  1997 Stock Option Plan
 
 10.3  1999 Employee Stock Purchase Plan
 
 10.4  Series A Preferred Stock Purchase Agreement between Registrant and
         Nationwide Mutual Insurance Company, dated as of January 30, 1996
 
 10.5  Stock Purchase Agreement between Registrant and Insurance Information
         Exchange, L.L.C., dated as of November 22, 1996
 
 10.6  Non-Exclusive Joint Marketing and License Agreement between Registrant and
         Insurance Information Exchange, L.L.C., dated as of November 22, 1996
 
 10.7  Asset Purchase Agreement between Registrant and Insurance Information
         Exchange, L.L.C., dated as of November 22, 1996
 
 10.8  Letter of Credit Agreement between Registrant and AMS Services, Inc.,
         dated as of November 22, 1996
 
 10.9  Assignment and Assumption Agreement by and among Registrant, AMS Services,
         Inc. and Continental Casualty Company, dated as of April 10, 1998
 
 10.10 Employment Agreement between Registrant and Hussein A. Enan, dated
         November 22, 1996
 
 10.11 Option Agreement between Insurance Information Exchange, L.L.C. and
         Hussein A. Enan, dated as of November 22, 1996
 
 10.12 Series C Stock Purchase Agreement between Registrant and Century Capital
         Partners, L.P., dated as of February 21, 1997
 
 10.13 Subscription Agreement between Registrant and Nationwide Mutual Insurance
         Company, dated as of May 15, 1997
 
 10.14 Series D Preferred Stock Purchase Agreement by and among Registrant,
         SOFTBANK Ventures, Inc., SOFTVEN No. 2 Investment Enterprise Partnership
         and Century Capital Partners, L.P., dated as of December 15, 1998, as
         amended.
 
 10.15 Agreement and Plan of Reorganization by and among Registrant, Benelytics
         Acquisition Corporation and Benelytics, Inc., dated as of December 31,
         1998.
 
 10.16 Joint Venture Agreement by and between Registrant and SOFTBANK Corp.,
         dated as of December 15, 1998.
 
 10.17 Series E Preferred Stock Purchase Agreement by and between Registrant and
         SOFTBANK America Inc., dated as of February 26, 1999.
 
*10.18+ License Agreement between Registrant and Yahoo! Inc. dated as of February
         12, 1999.
</TABLE>
<PAGE>
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION OF DOCUMENT
- ------ --------------------------------------------------------------------------
<C>    <S>
*10.19+ Services Agreements between Registrant and State Farm Mutual Automobile
         Insurance Company dated as of September 15, 1998.
 
 21.1  Subsidiaries of Registrant
 
 23.1  Consent of PricewaterhouseCoopers LLP, independent accountants
 
 23.2  Consent of PricewaterhouseCoopers LLP, independent accountants
 
*23.3  Consent of Gray Cary Ware & Freidenrich LLP (included in Exhibit 5.1)
 
 24.1  Power of Attorney (included on signature page)
 
 27.1  Financial Data Schedule
</TABLE>
 
- --------------
 
*   To be filed by amendment.
 
+   Confidential treatment will be requested as to a portion of this Exhibit.

<PAGE>
                                                                     Exhibit 3.1

                                 FIFTH RESTATED

                          CERTIFICATE OF INCORPORATION

                                       OF

                               INSWEB CORPORATION

      InsWeb Corporation, a corporation organized and existing under and by
virtue of the General Corporation Law of the State of Delaware (the
"Corporation"),

      DOES HEREBY CERTIFY:

      FIRST: That the name of the Corporation is InsWeb Corporation. The
Corporation was originally incorporated under the name InsWeb Merger Corp.; and
the original Certificate of Incorporation, the Restated Certificate of
Incorporation, the Second Restated Certificate of Incorporation and the Third
Restated Certificate of Incorporation were filed with the Secretary of State of
the State of Delaware on the 12th day of November, 1996, the 20th day of
November, 1996, the 25th day of November, 1996 and the 15th day of May, 1997,
respectively; a Certificate of Amendment of the Third Restated Certificate of
Incorporation was filed with the Secretary of State of the State of Delaware on
the 22nd day of August, 1997, and the Fourth Restated Certificate of
Incorporation was filed with the Secretary of State of the State of Delaware on
the 30th day of December, 1998.

      SECOND: This Fifth Restated Certificate of Incorporation further amends
and restates the Certificate of Incorporation of the Corporation to read in full
as follows:

                                    ARTICLE 1

      The name of the Corporation is InsWeb Corporation.

                                    ARTICLE 2

      The address of its registered office in the State of Delaware is 1209
Orange Street, in the City of Wilmington, 19801, County of New Castle. The name
of its registered agent at such address is The Corporation Trust Company.

                                    ARTICLE 3

      The nature of the business of the Corporation and the objects or purposes
to be transacted, promoted or carried on by it are as follows: To engage in any
lawful act or activity for which corporations may be organized under the General
Corporation Law of the State of Delaware.
<PAGE>

                                    ARTICLE 4

      The Corporation is authorized to issue two classes of shares, designated,
respectively, Preferred Stock and Common Stock. The total number of shares of
Preferred Stock the Corporation shall have authority to issue is 2,000,000 and
the total number of shares of Common Stock the Corporation shall have authority
to issue is 50,000,000. The par value of each class of shares shall be $.001 per
share.

      The authorized Preferred Stock shall consist of Series A Preferred Stock
("Series A Preferred"), Series A-1 Preferred Stock ("Series A-1 Preferred"),
Series B Preferred Stock ("Series B Preferred"), Series C Preferred Stock
("Series C Preferred"), Series D Preferred Stock ("Series D Preferred"), Series
E Preferred Stock ("Series E Preferred") and such other series as the Board of
Directors shall designate pursuant to this Article 4. Subject to Section 5 of
this Article 4, the authorized number of shares of Series A Preferred shall be
176,471, the authorized number of shares of Series A-1 Preferred shall be
27,864, the authorized number of shares of Series B Preferred shall be 176,471,
the authorized number of shares of Series C Preferred shall be 61,920, the
authorized number of shares of Series D Preferred shall be 190,621 and the
authorized number of shares of Series E Preferred shall be 185,775. Subject to
the provisions of the laws of the State of Delaware and of this Article 4, the
Board of Directors is hereby authorized to fix and alter the terms, including
any dividend right, dividend rate, conversion rights, voting rights, rights and
terms of redemption (including any sinking fund provisions), redemption price or
prices, and liquidation preferences, of any wholly unissued series of Preferred
Stock, and the number of shares of Preferred Stock constituting any such series
and the designation thereof, or all or any thereof; and to increase or decrease
the number of shares of Preferred Stock of any series subsequent to the issue of
shares of that series, but not below the number of shares of such series then
outstanding. In case the number of shares of Preferred Stock of any series shall
be so decreased, the shares of Preferred Stock constituting such decrease shall
resume the status which they had prior to the adoption of the resolution
originally fixing the number of shares of Preferred Stock of such series. The
rights, preferences, privileges and restrictions granted to or imposed upon the
respective classes of the shares of capital stock or the holders thereof are as
follows:

      1. Dividend Rate and Rights. Holders of Series A Preferred, Series A-1
Preferred, Series B Preferred, Series C Preferred, Series D Preferred and Series
E Preferred shall be entitled to receive, when and as declared by the Board of
Directors out of any assets at the time legally available therefor,
noncumulative dividends at the rate of $4.00 per share of Series A Preferred,
Series A-1 Preferred, Series B Preferred and Series C Preferred, $14.00 per
share of Series D Preferred and $16.00 per share of Series E Preferred in each
fiscal year of the Corporation payable in cash. No dividend shall be declared or
paid or other distribution made with respect to any series of Preferred Stock
unless the Corporation pays a proportionate amount of the dividend preference
amount of each series of Preferred Stock then outstanding. No dividends shall be
paid or other distribution made (other than those payable solely in Common
Stock) with respect to the Common Stock during any fiscal year of the
Corporation until dividends in the aforesaid amount on the outstanding shares of
Series A Preferred, Series A-1 Preferred, Series B Preferred, Series C
Preferred, Series D Preferred and Series E Preferred shall have been paid in
such fiscal 


                                      -2-
<PAGE>

year. After the payment of the full dividend preference amount on the
outstanding shares of Series A Preferred, Series A-1 Preferred, Series B
Preferred, Series C Preferred, Series D Preferred and Series E Preferred, and
subject to the dividend preference of any series of Preferred Stock hereafter
created, holders of Common Stock shall be entitled to receive dividends when and
as declared by the Board of Directors out of any assets at the time legally
available therefor. If dividends are paid in any fiscal year of the Corporation
on the Common Stock in excess of $0.10 per share (proportionately adjusted for
any stock split or reverse stock split, dividend paid in shares of Common Stock
or recapitalization of the Common Stock after the filing of the Fourth Restated
Certificate of Incorporation), the holders of Series A Preferred, Series A-1
Preferred, Series B Preferred, Series C Preferred, Series D Preferred and Series
E Preferred shall be entitled to receive, for each share of Series A Preferred,
Series A-1 Preferred, Series B Preferred, Series C Preferred, Series D Preferred
or Series E Preferred, an amount equal to such excess over $0.10, multiplied by
the number of shares of Common Stock into which a share of Series A Preferred,
Series A-1 Preferred, Series B Preferred, Series C Preferred, Series D Preferred
or Series E Preferred is then convertible.

      2. Conversion into Common Stock.

            A. Right to Convert. Each share of Series A Preferred, Series A-1
Preferred, Series B Preferred, Series C Preferred, Series D Preferred and Series
E Preferred shall be convertible, at the option of the holder thereof, at any
time after the date of issuance of such share, into such number of fully paid
and nonassessable shares of Common Stock as is determined by (i) dividing $42.50
by the Series A Preferred Conversion Price, determined as hereinafter provided,
in effect at the time of conversion, (ii) dividing $46.75 by the Series A-1
Preferred Conversion Price, determined as hereinafter provided, in effect at the
time of the conversion, (iii) dividing $46.75 by the Series B Preferred
Conversion Price, determined as hereinafter provided, in effect at the time of
the conversion, (iv) dividing $46.75 by the Series C Preferred Conversion Price,
determined as hereinafter provided, in effect at the time of the conversion, (v)
dividing $162.875 by the Series D Conversion Price, determined as hereinafter
provided, in effect at the time of the conversion, or (vi) dividing $188.40 by
the Series E Conversion Price, determined as hereinafter provided, in effect at
the time of the conversion. The initial Series A Preferred Conversion Price
shall be $4.25, subject to adjustment as hereinafter provided. The initial
Series A-1 Preferred Conversion Price shall be $4.675, subject to adjustment as
hereinafter provided. The initial Series B Preferred Conversion Price shall be
$4.675, subject to adjustment as hereinafter provided. The initial Series C
Preferred Conversion Price shall be $4.675, subject to adjustment as hereinafter
provided. The initial Series D Conversion Price shall be $16.2875, subject to
adjustment as hereinafter provided. The initial Series E Conversion Price shall
be $18.84, subject to adjustment as hereinafter provided.

                  The Series A Preferred Conversion Price, the Series A-1
Preferred Conversion Price, the Series B Preferred Conversion Price, the Series
C Preferred Conversion Price, the Series D Conversion Price, the Series E
Conversion Price and the conversion price of any other series of Preferred Stock
hereafter created are sometimes hereinafter collectively referred to as
"Conversion Price." The Series A Preferred, the Series A-1 Preferred, the Series
B Preferred, the Series C Preferred, the Series D Preferred, the Series E
Preferred and any other 


                                      -3-
<PAGE>

series of Preferred Stock hereafter created are sometimes hereinafter
collectively referred to as "Preferred Stock" or "Preferred."

                  Before any holder shall be entitled to convert his outstanding
shares of Preferred Stock, he shall surrender the certificate or certificates
representing the Preferred Stock to be converted, duly endorsed, or accompanied
by proper instruments of transfer, at the office of the Corporation or of any
transfer agent, and shall give written notice to the Corporation at such office
that he elects to convert the same. The Corporation shall, as soon as
practicable thereafter, issue a certificate or certificates for the number of
shares of Common Stock to which the holder shall be entitled. Such conversion
shall be deemed to have been made immediately prior to the close of business on
the date of such surrender of the certificate representing the shares of
Preferred Stock to be converted, and the person or persons entitled to receive
the shares of Common Stock issuable upon such conversion shall be treated for
all purposes as the record holder or holders of such shares of Common Stock as
of such date.

            B. Automatic Conversion. Each share of Preferred Stock shall
automatically be converted into shares of Common Stock at its then effective
Conversion Price (i) upon the closing of the sale of Common Stock of the
Corporation in an underwritten public offering pursuant to an effective
registration statement under the Securities Act of 1933, as amended, at an
aggregate public offering price of at least $20,000,000 and a per share price of
at least $18.84 appropriately adjusted for subdivisions and combinations of the
Common Stock and dividends of Common Stock subsequent to the filing of the Fifth
Restated Certificate of Incorporation, (ii) upon the vote or written consent of
the holders of a majority of the outstanding shares of Preferred Stock, or (iii)
if less than 10,000 shares of Preferred Stock shall remain outstanding. In such
event, the conversion shall occur automatically without further action by the
Corporation or by the holders of shares of Preferred. Upon the occurrence of any
such automatic conversion, the Corporation shall promptly give written notice
thereof to each holder of shares of Preferred, and the holders thereof shall
promptly surrender the certificates representing former shares of Preferred at
the office of the Corporation or of any transfer agent, in exchange for
certificates for the number of shares of Common Stock into which the shares of
Preferred surrendered were convertible on the date such automatic conversion
occurred.

            C. No Fractional Shares. No fractional shares of Common Stock shall
be issued upon conversion of Preferred Stock. In lieu of any fractional shares
to which the holder would otherwise be entitled, the Corporation shall pay an
amount in cash equal to such fraction multiplied by the then effective
Conversion Price. 

            D. Adjustments to Conversion Price.

                  1) Stock Dividend or Stock Subdivision. In the event the
Corporation at any time or from time to time shall declare or pay any dividend
on the Common Stock payable in Common Stock, or effect a subdivision (stock
split) of the Common Stock into a greater number of shares of Common Stock, then
and in any such event, the Conversion Price in effect shall be proportionately
reduced by multiplying such Conversion Price by a fraction the numerator of
which shall be the number of shares of Common Stock actually outstanding


                                      -4-
<PAGE>

immediately before, and the denominator of which shall be the number of shares
of Common Stock actually outstanding immediately after, such dividend or
subdivision; the reduction shall become effective:

                        A) in the case of any such dividend, immediately after
the close of business on the record date for the determination of holders of any
class of securities entitled to receive such dividend, or

                        B) in the case of any such subdivision, at the close of
business on the date immediately prior to the date upon which such corporate
action becomes effective.

                  2) Stock Combination or Consolidation. In the event at any
time or from time to time the outstanding shares of Common shall be combined
(reverse stock split) or consolidated, by reclassification or otherwise, into a
lesser number of shares of Common Stock, the Conversion Price in effect
immediately prior to such combination or consolidation shall, concurrently with
the effectiveness of such combination or consolidation, be proportionately
increased.

                  3) Merger or Reorganization. To the extent that Article 4,
Section 3, Liquidation Preference, is inapplicable, in case of any consolidation
or merger of the Corporation as a result of which holders of Common Stock become
entitled to receive other stock or securities or property, or in case of any
conveyance of all or substantially all of the assets of the Corporation to
another corporation, the Corporation shall mail to each holder of Preferred
Stock at least thirty (30) days prior to such event a notice thereof, and each
share of Preferred Stock shall thereafter be convertible into the number of
shares of stock or other securities or property to which a holder of the number
of shares of Common Stock of the Corporation deliverable upon conversion of such
Preferred Stock would have been entitled upon such consolidation, merger or
conveyance; and, in any such case, appropriate adjustment (as determined by the
Board) shall be made in the application of the provisions herein set forth with
respect to the rights and interest thereafter of the holders of the Preferred
Stock, to the end that the provisions set forth herein (including provisions
with respect to changes in and other adjustments of the Conversion Price) shall
thereafter be applicable, as nearly as reasonably may be, in relation to any
shares of stock or other property thereafter deliverable upon the conversion of
the Preferred Stock.

                  4) Adjustments to Conversion Price for Diluting Issues.

                        A) Special Definitions. For purposes of this Section 2D,
the following definitions shall apply:

                              (1) "Options" shall mean rights, options or
warrants to subscribe for, purchase or otherwise acquire either Common Stock or
Convertible Securities.

                              (2) "Original Issue Date" shall mean, with respect
to a particular series of Preferred Stock, the date on which the first share of
such series of Preferred Stock was issued. 


                                      -5-
<PAGE>

                              (3) "Convertible Securities" shall mean any
evidences of indebtedness, shares (other than the Common Stock) or other
securities convertible into or exchangeable for Common Stock. 

                              (4) "Additional Shares of Common Stock" shall mean
all shares of Common Stock issued (or, pursuant to Section 2D(4)(C), deemed to
be issued) by the Corporation after the Original Issue Date of a particular
series of Preferred Stock, other than shares of Common Stock issued or issuable
at any time: 

                                    (a) upon conversion of any shares of
Preferred Stock authorized herein;

                                    (b) not to exceed 2,000,000 shares issued or
deemed to be issued after the filing of this Fifth Restated Certificate of
Incorporation to officers, directors, employees, and consultants of the
Corporation (i) pursuant to agreements entered into by the Corporation prior to
the date of this Fifth Restated Certificate of Incorporation or (ii) pursuant to
stock option, stock purchase or similar plans; 

                                    (c) as a dividend or distribution on the
Preferred Stock or any event for which adjustment is made pursuant to Section
2D; or

                                    (d) by way of dividend or other distribution
on shares of Common Stock excluded from the definition of Additional Shares of
Common Stock by this Section 2D(4)(A)(4) or on shares of Common Stock so
excluded. 

                        B) No Adjustment of Conversion Price. No adjustment in
the Conversion Price of a particular share of Preferred Stock shall be made in
respect of the issuance of Additional Shares of Common Stock unless the
consideration per share for an Additional Share of Common Stock issued or deemed
to be issued by the Corporation is less than the Conversion Price in effect for
such share of Preferred Stock on the date of, and immediately prior to, such
issue.

                        C) Deemed Issue of Additional Shares of Common Stock.
Except as otherwise provided in Section 2D(4)(A)(4), in the event the
Corporation at any time or from time to time after the Original Issue Date of a
particular series of Preferred Stock shall issue any Options or Convertible
Securities or shall fix a record date for the determination of holders of any
class of securities entitled to receive any such Options or Convertible
Securities, then the maximum number of shares (as set forth in the instrument
relating thereto without regard to any provisions contained therein for a
subsequent adjustment of such number) of Common Stock issuable upon the exercise
of such Options or, in the case of Convertible Securities and Options therefor,
the conversion or exchange of such Convertible Securities, shall be deemed to be
Additional Shares of Common Stock issued as of the time of such issue or, in
case such a record date shall have been fixed, as of the close of business on
such record date, provided, that in any such case in which Additional Shares of
Common Stock are deemed to be issued: 


                                      -6-
<PAGE>

                              (1) no further adjustment in the Conversion Price
of such series of Preferred Stock shall be made upon the subsequent issue of
Convertible Securities or shares of Common Stock upon the exercise of such
Options or conversion or exchange of such Convertible Securities;

                              (2) if such Options or Convertible Securities by
their terms provide, with the passage of time or otherwise, for any increase in
the consideration payable to the Corporation, or decrease in the number of
shares of Common Stock issuable, upon the exercise, conversion or exchange
thereof, the Conversion Price of such series of Preferred Stock computed upon
the original issue thereof (or upon the occurrence of a record date with respect
thereto), and any subsequent adjustments based thereon, shall, upon any such
increase or decrease becoming effective, be recomputed to reflect such increase
or decrease insofar as it affects such Options or the rights of conversion or
exchange under such Convertible Securities; 

                              (3) upon the expiration of any such Options or any
rights of conversion or exchange under such Convertible Securities which shall
not have been exercised, the Conversion Price of such series of Preferred Stock
computed upon the original issue thereof (or upon the occurrence of a record
date with respect thereto), and any subsequent adjustments based thereon, shall,
upon such expiration, be recomputed as if: 

                                    (a) in the case of Convertible Securities or
Options for Common Stock, the only Additional Shares of Common Stock issued were
shares of Common Stock, if any, actually issued upon the exercise of such
Options or the conversion or exchange of such Convertible Securities and the
consideration received therefor was the consideration actually received by the
Corporation for the issue of all such Options, whether or not exercised, plus
the consideration actually received by the Corporation upon such exercise, or
for the issue of all such Convertible Securities, whether or not actually
converted or exchanged, plus the additional consideration, if any, actually
received by the Corporation upon such conversion or exchange, and

                                    (b) in the case of Options for Convertible
Securities, only the Convertible Securities, if any, actually issued upon the
exercise thereof were issued at the time of issue of such Options, and the
consideration received by the Corporation for the Additional Shares of Common
Stock deemed to have been then issued was the consideration actually received by
the Corporation for the issue of all such Options, whether or not exercised,
plus the consideration actually received by the Corporation upon the issue of
the Convertible Securities with respect to which such Options were actually
exercised; 

                              (4) no readjustment pursuant to clause (2) or (3)
above shall have the effect of increasing the Conversion Price of such series of
Preferred Stock to an amount which exceeds the lower of (i) the Conversion Price
of such series of Preferred Stock on the original adjustment date, or (ii) the
Conversion Price of such series of Preferred Stock that would have resulted from
any issuance of Additional Shares of Common Stock between the original
adjustment date and such readjustment date; and


                                      -7-
<PAGE>

                              (5) in the case of any Options which expire by
their terms not more than forty-five (45) days after the date of issue thereof,
no adjustment of the Conversion Price of such series of Preferred Stock shall be
made until the expiration or exercise of all such Options. 

                        D) Adjustment of Conversion Price Upon Issuance of
Additional Shares of Common Stock.

                              (1) Series A Preferred Conversion Price, Series
A-1 Preferred Conversion Price, Series B Preferred Conversion Price, Series C
Preferred Conversion Price, Series D Conversion Price and Series E Conversion
Price. In the event the Corporation, at any time after the date of filing of the
Fifth Restated Certificate of Incorporation, shall issue Additional Shares of
Common Stock (including Additional Shares of Common Stock deemed to be issued
pursuant to Section 2D(4)(C)) without consideration or for a consideration per
share less than the Series A Preferred Conversion Price, the Series A-1
Preferred Conversion Price, the Series B Preferred Conversion Price, the Series
C Preferred Conversion Price, the Series D Preferred Conversion Price or the
Series E Conversion Price, as the case may be, in effect on the date of and
immediately prior to such issue, then and in such event, such Series A Preferred
Conversion Price, Series A-1 Preferred Conversion Price, Series B Preferred
Conversion Price, Series C Preferred Conversion Price, Series D Preferred
Conversion Price or Series E Conversion Price, as the case may be, shall be
reduced, concurrently with such issue, to a price (calculated to the nearest
cent) determined by multiplying such Series A Preferred Conversion Price, Series
A-1 Preferred Conversion Price, Series B Preferred Conversion Price, Series C
Preferred Conversion Price, Series D Preferred Conversion Price or Series E
Conversion Price, as the case may be, by a fraction, the numerator of which
shall be the number of shares of Common Stock outstanding immediately prior to
such issue plus the number of shares of Common Stock which the aggregate
consideration received by the Corporation for the total number of Additional
Shares of Common Stock so issued would purchase at such Series A Preferred
Conversion Price, Series A-1 Preferred Conversion Price, Series B Preferred
Conversion Price, Series C Preferred Conversion Price, Series D Preferred
Conversion Price or Series E Conversion Price, as the case may be; and the
denominator of which shall be the number of shares of Common Stock outstanding
immediately prior to such issue plus the number of such Additional Shares of
Common Stock so issued; and, provided further, that, for the purposes of this
Section 2D(4)(D), all shares of Common Stock issuable upon conversion of
outstanding shares of Preferred Stock or other Convertible Securities or upon
exercise of outstanding Options shall be deemed to be outstanding.

                              (2) Determination of Consideration. For purposes
of this Section 2D, the consideration received by the Corporation for the issue
of any Additional Shares of Common Stock shall be computed as follows: 

                                    (a) Cash and Property: Such consideration
shall:


                                      -8-
<PAGE>

                                        (i) insofar as it consists of cash, be
computed at the aggregate amount of cash received by the Corporation excluding
amounts paid or payable for accrued interest or accrued dividends;

                                       (ii) insofar as it consists of property
other than cash, be computed at the fair value thereof at the time of such
issue, as determined in good faith by the Board; and 

                                      (iii) in the event Additional Shares of 
Common Stock are issued together with other shares or securities or other 
assets of the Corporation for consideration which covers both, be the 
proportion of such consideration so received, computed as provided in clauses 
(i) and (ii) above, as determined in good faith by the Board.

                                    (b) Options and Convertible Securities. The
consideration per share received by the Corporation for Additional Shares of
Common Stock deemed to have been issued pursuant to Section 2D(4)(C), relating
to Options and Convertible Securities, shall be determined by dividing

                                        (i) the total amount, if any, received
or receivable by the Corporation as consideration for the issue of such Options
or Convertible Securities, plus the minimum aggregate amount of additional
consideration (as set forth in the instruments relating thereto, without regard
to any provision contained therein for a subsequent adjustment of such
consideration) payable to the Corporation upon the exercise of such Options or
the conversion or exchange of such Convertible Securities, or in the case of
Options for Convertible Securities, the exercise of such Options for Convertible
Securities and the conversion or exchange of such Convertible Securities, by

                                        (ii) the maximum number of shares of
Common Stock (as set forth in the instruments relating thereto, without regard
to any provision contained therein for a subsequent adjustment of such number)
issuable upon the exercise of such Options or the conversion or exchange of such
Convertible Securities. 

            E. No Impairment. The Corporation will not, by amendment of its
Certificate of Incorporation or through any reorganization, transfer of assets,
consolidation, merger, dissolution, issue or sale of securities or any other
voluntary action, avoid or seek to avoid the observance or performance of any of
the terms to be observed or performed hereunder by the Corporation but will at
all times in good faith assist in the carrying out of all the provisions of this
Section 2 and in the taking of all such action as may be necessary or
appropriate in order to protect the conversion rights of the holders of the
Preferred Stock against impairment.

            F. Certificate as to Adjustments. Upon the occurrence of each
adjustment or readjustment of the Conversion Price pursuant to this Section 2,
the Corporation at its expense shall promptly compute such adjustment or
readjustment in accordance with the terms hereof and furnish to each holder of
Preferred Stock a certificate setting forth such adjustment or readjustment and
the calculation on which such adjustment or readjustment is based. The


                                      -9-
<PAGE>

Corporation shall, upon the written request at any time of any holder of
Preferred Stock, furnish or cause to be furnished to such holder a like
certificate setting forth (i) such adjustments and readjustments, (ii) the
Conversion Price at the time in effect, and (iii) the number of shares of Common
Stock and the amount, if any, of other property which at the time would be
received upon the conversion of Preferred Stock. 

            G. Notices of Record Date. In the event of any taking by the
Corporation of a record of the holders of any class of securities for the
purpose of determining the holders thereof who are entitled to receive any
dividend (other than a cash dividend which is the same as cash dividends paid in
the previous quarter) or other distribution, the Corporation shall mail to each
holder of Preferred Stock at least ten (10) days prior to the date specified
herein, a notice specifying the date on which any such record is to be taken for
the purpose of such dividend or distribution.

            H. Common Stock Reserved. The Corporation shall reserve and keep
available out of its authorized but unissued Common Stock such number of shares
of Common Stock as shall from time to time be sufficient to effect conversion of
the Preferred Stock. 

      3. Liquidation Preference.

            A. In the event of any liquidation, dissolution or winding up of the
Corporation, whether voluntary or involuntary, the assets of the Corporation
available for distribution to its stockholders shall be distributed, subject to
the liquidation preference of any series of Preferred Stock hereafter created,
to the holders of Series A Preferred, Series A-1 Preferred, Series B Preferred,
Series C Preferred, Series D Preferred, Series E Preferred and the holders of
Common Stock as follows:

                  1) The assets available for distribution shall first be
distributed (i) $42.50 per outstanding share of Series A Preferred, (ii) $46.75
per outstanding share of Series A-1 Preferred, (iii) $46.75 per outstanding
share of Series B Preferred, (iv) $46.75 per outstanding share of Series C
Preferred, (v) $162.875 per outstanding share of Series D Preferred and (vi)
$188.40 per outstanding share of Series E Preferred (each adjusted to reflect
any combination or subdivision of the Series A Preferred, Series A-1 Preferred,
Series B Preferred, Series C Preferred, Series D Preferred or Series E
Preferred, as the case may be, after February 15, 1996, February 15, 1996,
November 25, 1996, February 21, 1997, December 30, 1998, or March 31, 1999
respectively); provided, however, that if the assets available for distribution
are insufficient to distribute the full amounts so provided in the preceding
clause, then the entire assets available for distribution shall be distributed
pro rata among the holders of Series A Preferred, Series A-1 Preferred, Series B
Preferred, Series C Preferred, Series D Preferred and Series E Preferred based
on the full preferential amount per share of Series A Preferred, Series A-1
Preferred, Series B Preferred, Series C Preferred, Series D Preferred and Series
E Preferred that each such holder is otherwise entitled to receive under this
Section 3A(1) multiplied by the number of shares of Series A Preferred, Series
A-1 Preferred, Series B Preferred, Series C Preferred, Series D Preferred and
Series E Preferred, respectively, held by such holder.


                                      -10-
<PAGE>

                  2) After payment of the full amounts provided in clause 1, all
remaining assets of the Corporation shall be distributed pro rata to the holders
of Common Stock in proportion to the number of shares of Common Stock held,
subject to the liquidation preferences of any series of Preferred Stock
hereafter created. 

            B. For purposes of this Section 3, a liquidation shall be deemed to
include any of the following with respect to a series of Preferred, unless the
holders of a majority of the outstanding shares of that series elect otherwise
in writing within ten (10) days of notice by the Corporation: the acquisition of
substantially all of the assets of the Corporation, whether by sale, merger or
otherwise or the acquisition of a majority of the Corporation's outstanding
voting shares by a single holder or group of holders acting in concert, except a
transaction in which the Corporation's stockholders receive, as a result of such
transaction, all of the shares of the transferee or surviving corporation or its
parent and such shares are substantially identical to the shares held by them in
the Corporation both in number and in type.

            C. For purposes of this Section 3, any securities to be delivered to
the holders of the Preferred Stock and Common Stock upon a liquidation or deemed
liquidation of the Corporation shall be valued as follows: 

                  1) If traded on a securities exchange, the value shall be
deemed to be the average of the closing prices of the securities on such
exchange over the 30-day period ending three business days prior to the
effective date of the liquidation;

                  2) If actively traded over-the-counter, the value shall be
deemed to be the average of the closing bid prices over the 30-day period ending
three business days prior to the effective date of the liquidation; and 

                  3) If there is no active public market for the securities or
if the securities are subject to legal restrictions on transfer, the value shall
be the fair market value thereof, as mutually determined by the Corporation and
the holders of not less than a majority of the outstanding shares of Preferred
Stock, provided that if the Corporation and the holders of a majority of the
outstanding shares of Preferred Stock are unable to reach agreement, then by
independent appraisal by an investment banker hired and paid by the Corporation,
but acceptable to the holders of a majority of the outstanding shares of
Preferred Stock.

      4. Voting Rights.

            A. Generally. Except as otherwise required by law and except as
provided in Section 4B, the holders of Preferred Stock and the holders of Common
Stock shall be entitled to notice of any stockholders' meeting and to vote as a
single class upon any matter submitted to the stockholders for a vote as
follows:

                  1) the holders of Series A Preferred, Series A-1 Preferred,
Series C Preferred, Series D Preferred and Series E Preferred shall have one
vote for each full share of Common Stock into which a share of such series would
be convertible on the record date for the vote;


                                      -11-
<PAGE>

                  2) the holders of Common Stock shall have one vote per share
of Common Stock; and 

                  3) the holders of Series B Preferred shall have that number of
votes necessary to constitute, in the aggregate, 51% of the outstanding voting
securities of the Corporation; provided, however, that the holders of the Series
B Preferred shall have one vote for each full share of Common Stock into which a
share of such series would be convertible on the record date for the vote upon
the occurrence of any of the following: (i) the number of outstanding shares of
Series B Preferred is less than 176,471; (ii) the closing of an underwritten
public offering of the Corporation's Common Stock pursuant to an effective
registration statement under the Securities Act of 1933, as amended, at an
aggregate public offering price of at least $20,000,000 and a per share price of
at least $4.675, appropriately adjusted for subdivisions and combinations of the
Common Stock and dividends of Common Stock subsequent to the filing of the Fifth
Restated Certificate of Incorporation; or (iii) such time as the election of
members of the Corporation's Board of Directors by the holders of the Series B
Preferred is no longer controlled by management-level personnel of either CNA
Financial Corporation or one or more of its majority owned and controlled
subsidiaries. 

            B. Election of Directors. As long as an aggregate of more than
88,236 shares of Series A Preferred are outstanding, at each election of
directors, the holders of Series A Preferred and Series A-1 Preferred, voting
together as a class, shall be entitled to elect one member of the Corporation's
Board of Directors. As long as 176,471 shares of Series B Preferred are
outstanding, at each election of directors, the holders of Series B Preferred,
voting as a separate class, shall be entitled to elect two members of the
Corporation's Board of Directors, and, if there are less than 176,471 but more
than 88,236 shares of Series B Preferred outstanding, at the election of
directors, the holders of Series B Preferred, voting as a separate class, shall
be entitled to elect one member of the Corporation's Board of Directors. As long
as an aggregate of more than 49,408 shares of Series D Preferred are
outstanding, at each election of directors, the holders of Series D Preferred,
voting as a separate class, shall be entitled to elect one member of the
Corporation's Board of Directors. Subject to the voting rights of Series A
Preferred, Series A-1 Preferred, Series B Preferred, Series D Preferred and any
series of Preferred Stock hereafter created, the holders of Series C Preferred,
Series E Preferred and Common Stock, voting together as a class (with the
holders of Series C Preferred and Series E Preferred having one vote for each
full share of Common Stock into which a share of such series is then
convertible), shall be entitled to elect the remaining directors to the
Corporation's Board of Directors.

      Any director who shall have been elected by a specified group of
stockholders may be removed during the aforesaid term of office, either for or
without cause, by, and only by, the affirmative vote of the holders of a
majority of the shares of such specified group, given at a special meeting of
such stockholders duly called or by an action by written consent for that
purpose. Any vacancy in the Board of Directors caused by the removal,
resignation or death of any such director who shall have been elected by a
specified group of stockholders or the declaration by the Board of Directors
that the office of such director is vacant because such director has been
declared of unsound mind by a court or convicted of a felony may be filled by,


                                      -12-
<PAGE>

and only by, the vote of the holders of a majority of the shares of such
specified group given at a special meeting of such stockholders or by an action
by written consent.

            C. Voting Powers of Directors. Each director on the Corporation's
Board of Directors elected by the holders of Series A Preferred, Series A-1
Preferred, Series C Preferred, Series D Preferred, Series E Preferred and Common
Stock shall have one vote, and the directors on the Corporation's Board of
Directors elected by the holders of Series B Preferred, voting together, shall
have that number of votes necessary to constitute, in the aggregate, 51% of the
outstanding votes held by the members of the Corporation's Board of Directors;
provided, however, that each director elected by the holders of the Series B
Preferred shall have one vote upon the happening of any of the following events:
(i) the number of outstanding shares of Series B Preferred shall be less than
176,471; (ii) the closing of an underwritten public offering of the
Corporation's Common Stock pursuant to an effective registration statement under
the Securities Act of 1933, as amended, at an aggregate public offering price of
at least $20,000,000 and a per share price of at least $4.675, appropriately
adjusted for subdivisions and combinations of the Common Stock and dividends of
Common Stock subsequent to the filing of the Fifth Restated Certificate of
Incorporation; or (iii) such time as the election of members of the
Corporation's Board of Directors by the holders of the Series B Preferred is no
longer controlled by management-level personnel of either CNA Financial
Corporation or one or more of its majority owned and controlled subsidiaries.

      5. Covenants.

            A. In addition to any other rights provided by law, the Corporation
shall not, without first obtaining the affirmative vote or written consent of
the affected series of Preferred Stock, whether it be (i) the holders of a
majority of the outstanding shares of Series A Preferred and Series A-1
Preferred, (ii) the holders of a majority of the outstanding shares of Series B
Preferred, (iii) the holders of a majority of the outstanding shares of Series C
Preferred, (iv) the holders of a majority of the outstanding shares of Series D
Preferred, (v) the holders of a majority of the outstanding shares of Series E
Preferred or (vi) the holders of a majority of the outstanding shares of all
series of Preferred Stock combined, do any of the following which would affect
such series:

                  1) amend or repeal any provision of the Corporation's
Certificate of Incorporation or Bylaws if such action would (i) increase the
number of shares of such series authorized hereby, or (ii) adversely affect the
rights, preferences, privileges or restrictions of such series; or

                  2) authorize or issue shares of any class or series of stock
on a par with or having any preference or priority as to dividends or assets on
liquidation superior to any such preference or priority of such series other
than pursuant to the right of the holders of the Series A Preferred, Series A-1
Preferred, Series B Preferred, Series C Preferred, Series D Preferred and Series
E Preferred to participate in future financings as set forth in their respective
Stock Purchase Agreements or any Investor Rights Agreement with the Corporation.


                                      -13-
<PAGE>

            B. In addition to any other rights provided by law, the Corporation
shall not, without first obtaining the affirmative vote or written consent of
the holders of a majority of the outstanding shares of Series D Preferred or
Series E Preferred, each voting as a separate class, do any of the following
which would affect such series:

                  1) increase the number of authorized shares of Series D
Preferred or Series E Preferred or create any new class or series having rights,
preferences or privileges that are on a parity with or superior to the rights,
preferences or privileges of the Series D Preferred or Series E Preferred;

                  2) apply any of its assets in any redemption, retirement,
purchase or other acquisition of any of its securities, or declare or pay any
dividend or distribution, other than repurchases of shares of Common Stock held
by officers, directors, employees or consultants of or to the Corporation upon
termination of their employment or services pursuant to agreements providing for
the right of repurchase between the Corporation and such persons;

                  3) dissolve, wind up or liquidate its affairs, merge with or
into or consolidate with any other entity, or effect any reorganization or
recapitalization (other than a stock split, stock dividend or reverse stock
split), or sell, convey or otherwise dispose of all or substantially all of its
assets, properties or business; or 

                  4) enter into any transaction with or for the benefit,
directly or indirectly, of any holder of any outstanding Series A Preferred,
Series A-1 Preferred, Series B Preferred or Series C Preferred or any affiliate
thereof (including, without limitation, any amendment of any existing agreement,
obligation or commitment, written or oral, with or for the benefit, directly or
indirectly, of any such holder or affiliate thereof), except for commercial
transactions in the ordinary course of the Corporation's business consistent
with past practices.

            C. The determination of whether and when the Corporation will sell
shares of its Common Stock in an underwritten public offering shall be in the
sole discretion of Hussein A. Enan, so long as he holds at least 1,500,000
shares of the Corporation's Common Stock and/or other capital stock convertible
into such number of shares.

                                    ARTICLE 5

      The Board of Directors is expressly authorized to make, alter, or repeal
the bylaws of the Corporation.

                                    ARTICLE 6

      Elections of directors need not be by written ballot unless the Bylaws of
the Corporation shall so provide.


                                      -14-
<PAGE>

                                    ARTICLE 7

      Whenever a compromise or arrangement is proposed between the Corporation
and its creditors or any class of them and/or between the Corporation and its
stockholders or any class of them, any court of equitable jurisdiction within
the State of Delaware may, on the application in a summary way of the
Corporation or of any creditor or stockholder thereof, or on the application of
any receiver or receivers appointed for the Corporation under the provisions of
Section 291 of Title 8 of the Delaware Code or on the application of trustees in
dissolution or of any receiver or receivers appointed for the Corporation under
the provisions of Section 279 of Title 8 of the Delaware Code order a meeting of
the creditors or class of creditors, and/or of the stockholders or class of
stockholders of this Corporation, as the case may be, to be summoned in such
manner as the said court directs. If a majority in number representing
three-fourths in value of the creditors or class of creditors, and/or of the
stockholders or class of stockholders of the Corporation, as the case may be,
agree to any compromise or arrangement and to any reorganization of the
Corporation as a consequence of such compromise or arrangement, the said
compromise or arrangement and the said reorganization shall, if sanctioned by
the court to which the said application has been made, be binding on all the
creditors or class of creditors, and/or on all the stockholders or class of
stockholders, of the Corporation, as the case may be, and also on the
Corporation.

                                    ARTICLE 8

      1. Limitation of Directors' Liability. The liability of the directors of
the Corporation for monetary damages shall be eliminated to the fullest extent
permissible under Delaware law.

      2. Indemnification of Corporate Agents. To the fullest extent permitted by
applicable law, the Corporation is authorized to provide indemnification of (and
advancement of expenses to) directors, officers, employees and other agents of
the Corporation (and any other persons to which Delaware law permits the
Corporation to provide indemnification), through Bylaw provisions, agreements
with any such director, officer, employee or other agent or other person, vote
of stockholders or disinterested directors, or otherwise, in excess of the
indemnification and advancement otherwise permitted by Section 145 of the
Delaware General Corporation Law, subject only to limits created by applicable
Delaware law (statutory or nonstatutory), with respect to actions for breach of
duty to a corporation, its stockholders and others. 

      3. Repeal or Modification. Any repeal or modification of the foregoing
provisions of this Article 8 by the stockholders of the Corporation shall not
adversely affect any right or protection of an agent of the corporation existing
at the time of such repeal or modification.

                                   ARTICLE 9

      Except as otherwise expressly provided herein, the Corporation reserves
the right to amend, alter, change or repeal any provision contained in this
Certificate of Incorporation, in the manner now or hereafter prescribed by
statute, and all rights conferred upon stockholders herein are granted subject
to this reservation.


                                      -15-
<PAGE>

      THIRD: That the Board of Directors of the Corporation, at a meeting held
on March 18, 1999, adopted resolutions approving and adopting the foregoing
amendment and restatement.

      FOURTH: That thereafter, the stockholders of the Corporation took action
by executing a written consent in lieu of a meeting in accordance with Section
228(a) of the General Corporation Law of the State of Delaware.

      FIFTH: That said amendment and restatement was duly adopted in accordance
with the provisions of Sections 242 and 245 of the General Corporation Law of
the State of Delaware.

      IN WITNESS WHEREOF, the Corporation has caused this Fifth Restated 
Certificate of Incorporation to be signed by its duly authorized officer, 
this 31st day of March, 1999.


                                       INSWEB CORPORATION



                                       By   /s/ Hussein A. Enan
                                          --------------------------------------
                                           Hussein A. Enan
                                           Chief Executive Officer


                                      -16-

<PAGE>

                                                             Exhibit 3.2

                                BYLAWS

                                  OF

                         INSWEB CORPORATION


                       A DELAWARE CORPORATION


<PAGE>

                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                                  Page
                                                                                  ----
<S>                                                                                <C>
ARTICLE I      OFFICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
     Section 1.1    Registered Office. . . . . . . . . . . . . . . . . . . . . . . .1
     Section 1.2    Other Offices. . . . . . . . . . . . . . . . . . . . . . . . . .1

ARTICLE II     STOCKHOLDERS' MEETINGS. . . . . . . . . . . . . . . . . . . . . . . .1
     Section 2.1    Place of Meetings. . . . . . . . . . . . . . . . . . . . . . . .1
     Section 2.2    Annual Meetings. . . . . . . . . . . . . . . . . . . . . . . . .1
     Section 2.3    Special Meetings.. . . . . . . . . . . . . . . . . . . . . . . .2
     Section 2.4    Notice of Meetings.. . . . . . . . . . . . . . . . . . . . . . .2
     Section 2.5    Quorum, Conduct and Voting.. . . . . . . . . . . . . . . . . . .3
     Section 2.6    Voting Rights. . . . . . . . . . . . . . . . . . . . . . . . . .3
     Section 2.7    Voting Procedures and Inspectors of Elections. . . . . . . . . .4
     Section 2.8    List of Stockholders.. . . . . . . . . . . . . . . . . . . . . .5
     Section 2.9    Stockholder Proposals at Annual Meetings.. . . . . . . . . . . .5
     Section 2.10   Nominations of Persons for Election to the Board of
                    Directors. . . . . . . . . . . . . . . . . . . . . . . . . . . .6
     Section 2.11   Action Without Meeting.. . . . . . . . . . . . . . . . . . . . .7

ARTICLE III    DIRECTORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
     Section 3.1    Powers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
     Section 3.2    Number of Directors. . . . . . . . . . . . . . . . . . . . . . .8
     Section 3.3    Election and Term of Office. . . . . . . . . . . . . . . . . . .8
     Section 3.4    Vacancies. . . . . . . . . . . . . . . . . . . . . . . . . . . .8
     Section 3.5    Resignations and Removals. . . . . . . . . . . . . . . . . . . .9
     Section 3.6    Meetings.. . . . . . . . . . . . . . . . . . . . . . . . . . . .9
     Section 3.7    Quorum and Voting. . . . . . . . . . . . . . . . . . . . . . . 10
     Section 3.8    Action Without Meeting.. . . . . . . . . . . . . . . . . . . . 10
     Section 3.9    Fees and Compensation. . . . . . . . . . . . . . . . . . . . . 10
     Section 3.10   Committees.. . . . . . . . . . . . . . . . . . . . . . . . . . 11

ARTICLE IV     OFFICERS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
     Section 4.1    Officers Designated. . . . . . . . . . . . . . . . . . . . . . 12
     Section 4.2    Tenure and Duties of Officers. . . . . . . . . . . . . . . . . 12

ARTICLE V      EXECUTION OF CORPORATE INSTRUMENTS, AND VOTING OF SECURITIES
               OWNED BY THE CORPORATION  . . . . . . . . . . . . . . . . . . . . . 13
     Section 5.1    Execution of Corporate Instruments . . . . . . . . . . . . . . 13
     Section 5.2    Voting of Securities Owned by Corporation. . . . . . . . . . . 14

ARTICLE VI     SHARES OF STOCK . . . . . . . . . . . . . . . . . . . . . . . . . . 14
     Section 6.1    Form and Execution of Certificates . . . . . . . . . . . . . . 14
     Section 6.2    Lost Certificates. . . . . . . . . . . . . . . . . . . . . . . 15
</TABLE>

                                 -i-

<PAGE>

                               TABLE OF CONTENTS
                                   (continued)
<TABLE>
<CAPTION>
                                                                                  Page
                                                                                  ----
<S>                                                                                <C>
     Section 6.3    Transfers. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
     Section 6.4    Fixing Record Dates. . . . . . . . . . . . . . . . . . . . . . 15
     Section 6.5    Registered Stockholders. . . . . . . . . . . . . . . . . . . . 16

ARTICLE VII    OTHER SECURITIES OF THE CORPORATION . . . . . . . . . . . . . . . . 16

ARTICLE VIII   CORPORATE SEAL. . . . . . . . . . . . . . . . . . . . . . . . . . . 17

ARTICLE IX     INDEMNIFICATION OF OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS. . . . 17
     Section 9.1    Right to Indemnification . . . . . . . . . . . . . . . . . . . 17
     Section 9.2    Authority to Advance Expenses. . . . . . . . . . . . . . . . . 18
     Section 9.3    Right of Claimant to Bring Suit. . . . . . . . . . . . . . . . 18
     Section 9.4    Provisions Nonexclusive. . . . . . . . . . . . . . . . . . . . 18
     Section 9.5    Authority to Insure. . . . . . . . . . . . . . . . . . . . . . 19
     Section 9.6    Survival of Rights.. . . . . . . . . . . . . . . . . . . . . . 19
     Section 9.7    Settlement of Claims.. . . . . . . . . . . . . . . . . . . . . 19
     Section 9.8    Effect of Amendment. . . . . . . . . . . . . . . . . . . . . . 19
     Section 9.9    Subrogation. . . . . . . . . . . . . . . . . . . . . . . . . . 19
     Section 9.10   No Duplication of Payments.. . . . . . . . . . . . . . . . . . 19

ARTICLE X      NOTICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

ARTICLE XI     AMENDMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
</TABLE>

                                 -ii-

<PAGE>

                                       BYLAWS 
                                          
                                         OF
                                          
                                 INSWEB CORPORATION
                                          
                                          
                                     ARTICLE I
                                          
                                          
                                      OFFICES
                                          
SECTION 1.1    REGISTERED OFFICE.

     The registered office of the corporation in the State of Delaware shall be
in the City of Wilmington, County of New Castle.

SECTION 1.2    OTHER OFFICES.

     The corporation shall also have and maintain an office or principal place
of business at 1875 South Grant Street, Suite 800, San Mateo, California 94402,
and may also have offices at such other places, both within and without the
State of Delaware as the Board of Directors may from time to time determine or
the business of the corporation may require.

                                     ARTICLE II

                                STOCKHOLDERS' MEETINGS

SECTION 2.1    PLACE OF MEETINGS.

     Meetings of the stockholders of the corporation shall be held at such
place, either within or without the State of Delaware, as may be designated from
time to time by the Board of Directors or the Chairman of the Board, or, if not
so designated, then at the office of the corporation required to be maintained
pursuant to section 1.2 of Article I hereof.

SECTION 2.2    ANNUAL MEETINGS.

     The annual meetings of the stockholders of the corporation, commencing with
the year 1998, for the purpose of election of directors and for such other
business as may lawfully come before it, shall be held on such date and at such
time as may be designated from time to time by the Board of Directors or the
Chairman of the Board, or, if not so designated, then on April 1, at 10:00 a.m.,
in each year if not a legal holiday, and, if a legal holiday, at the same hour
and place on the next succeeding day not a holiday.

                                       1

<PAGE>

SECTION 2.3    SPECIAL MEETINGS.

     Special Meetings of the stockholders of the corporation may be called at
any time, for any purpose or purposes, by the President, the Secretary, the
Chairman of the Board or the Board of Directors.  Upon written request of any
stockholder or stockholders holding in the aggregate one-fifth of the voting
power of all stockholders delivered in person or sent by registered mail to the
Chairman of the Board, President or Secretary of the Corporation, the Secretary
shall call a special meeting of stockholders to be held at the office of the
corporation required to be maintained pursuant to section 1.2 of Article I
hereof at such time as the Secretary may fix, such meeting to be held not less
than ten nor more than sixty days after the receipt of such request.  If the
Secretary shall neglect or refuse to call such meeting, within seven days after
the receipt of such request, the stockholder making such request may do so.

SECTION 2.4    NOTICE OF MEETINGS.

     (a)  Except as otherwise provided by law or the Certificate of
Incorporation, written notice of each meeting of stockholders, specifying the
place, date and hour and purpose or purposes of the meeting, shall be given not
less than ten nor more than sixty days before the date of the meeting to each
stockholder entitled to vote thereat, directed to his address as it appears upon
the books of the corporation; except that where the matter to be acted on is a
merger or consolidation of the Corporation or a sale, lease or exchange of all
or substantially all of its assets, such notice shall be given not less than
twenty nor more than sixty days prior to such meeting.

     (b)  If at any meeting action is proposed to be taken which, if taken,
would entitle Stockholders fulfilling the requirements of Section 262(d) of the
Delaware General Corporation Law to an appraisal of the fair value of their
shares, the notice of such meeting shall contain a statement of that purpose and
to that effect and shall be accompanied by a copy of that statutory section.

     (c)  When a meeting is adjourned to another time or place, notice need not
be given of the adjourned meeting if the time and place thereof are announced at
the meeting at which the adjournment is taken unless the adjournment is for more
than thirty days, or unless after the adjournment a new record date is fixed for
the adjourned meeting, in which event a notice of the adjourned meeting shall be
given to each stockholder of record entitled to vote at the meeting.

     (d)  Notice of the time, place and purpose of any meeting of stockholders
may be waived in writing, either before or after such meeting, and to the extent
permitted by law, will be waived by any stockholder by his attendance thereat,
in person or by proxy.  Any stockholder so waiving notice of such meeting shall
be bound by the proceedings of any such meeting in all respects as if due notice
thereof had been given.

     (e)  Unless and until voted, every proxy shall be revocable at the pleasure
of the person who executed it or of his legal representatives or assigns, except
in those cases where an irrevocable proxy permitted by statute has been given.

                                       2

<PAGE>

SECTION 2.5    QUORUM, CONDUCT AND VOTING.

     (a)  At all meetings of stockholders, except where otherwise provided by
law, the Certificate of Incorporation, or these Bylaws, the presence, in person
or by proxy duly authorized, of the holders of a majority of the outstanding
shares of stock entitled to vote shall constitute a quorum for the transaction
of business.  Shares, the voting of which at said meeting have been enjoined, or
which for any reason cannot be lawfully voted at such meeting, shall not be
counted to determine a quorum at said meeting.  In the absence of a quorum, any
meeting of stockholders may be adjourned, from time to time, by vote of the
holders of a majority of the shares represented thereat, but no other business
shall be transacted at such meeting.  At such adjourned meeting at which a
quorum is present or represented any business may be transacted which might have
been transacted at the original meeting.  The stockholders present at a duly
called or convened meeting, at which a quorum is present, may continue to
transact business until adjournment, notwithstanding the withdrawal of enough
stockholders to leave less than a quorum.

     (b)  Meetings of the shareholders shall be presided over by one of the
following officers in the order of seniority and if present and acting:  (i) the
Chairman of the Board, (ii) the Vice-Chairman of the Board, (iii) the President,
(iv) the Vice-President, or (v) if none of the foregoing is present and acting,
by a chairman to be chosen by the shareholders.

     (c)  Except as otherwise provided by law, the Certificate of Incorporation
or these Bylaws, all action taken by the holders of a majority of the voting
power represented at any meeting at which a quorum is present shall be valid and
binding upon the corporation.

     (d)  In the election of directors, a plurality of the votes cast shall
elect.  No shareholder shall be entitled to exercise the right of cumulative
voting at a meeting for the election of directors unless the candidate's name or
the candidates' names have been placed in nomination prior to the voting and the
shareholder has given notice at the meeting prior to the voting of the
shareholder's intention to cumulate the shareholder's votes.  If any one
shareholder has given such notice, all shareholders may cumulate their votes for
such candidates in nomination.  

SECTION 2.6    VOTING RIGHTS.

     (a)  Except as otherwise provided by law, only persons in whose names
shares entitled to vote stand on the stock records of the corporation on the
record date for determining the stockholders entitled to vote at said meeting
shall be entitled to vote at such meeting.  Shares standing in the names of two
or more persons shall be voted or represented in accordance with the
determination of the majority of such persons, or, if only one of such persons
is present in person or represented by proxy, such person shall have the right
to vote such shares and such shares shall be deemed to be represented for the
purpose of determining a quorum.

     (b)  Every person entitled to vote or execute consents shall have the right
to do so either in person or by an agent or agents authorized by a written proxy
executed by such person or his duly authorized agent, which proxy shall be filed
with the Secretary of the corporation at or before the meeting at which it is to
be used.  Said proxy so appointed need not be a 

                                       3

<PAGE>

stockholder.  No proxy shall be voted on after three years from its date 
unless the proxy provides for a longer period.

     (c)  Without limiting the manner in which a stockholder may authorize
another person or persons to act for him as proxy pursuant to subsection (b) of
this section, the following shall constitute a valid means by which a
stockholder may grant such authority:

          (1)  A stockholder may execute a writing authorizing another person or
persons to act for him as proxy.  Execution may be accomplished by the
stockholder or his authorized officer, director, employee or agent signing such
writing or causing his or her signature to be affixed to such writing by any
reasonable means including, but not limited to, by facsimile signature.

          (2)  A stockholder may authorize another person or persons to act for
him as proxy by transmitting or authorizing the transmission of a telegram,
cablegram, or other means of electronic transmission to the person who will be
the holder of the proxy or to a proxy solicitation firm, proxy support service
organization or like agent duly authorized by the person who will be the holder
of the proxy to receive such transmission, provided that any such telegram,
cablegram or other means of electronic transmission must either set forth or be
submitted with information from which it can be determined that the telegram,
cablegram or other electronic transmission was authorized by the stockholder. 
Such authorization can be established by the signature of the stockholder on the
proxy, either in writing or by a signature stamp or facsimile signature, or by a
number or symbol from which the identity of the stockholder can be determined,
or by any other procedure deemed appropriate by the inspectors or other persons
making the determination as to due authorization.

If it is determined that such telegrams, cablegrams or other electronic
transmissions are valid, the inspectors or, if there are no inspectors, such
other persons making that determination shall specify the information upon which
they relied.

     (d)  Any copy, facsimile telecommunication or other reliable reproduction
of the writing or transmission created pursuant to subsection (c) of this
section may be substituted or used in lieu of the original writing or
transmission for any and all purposes for which the original writing or
transmission could be used, provided that such copy, facsimile telecommunication
or other reproduction shall be a complete reproduction of the entire original
writing or transmission.

SECTION 2.7    VOTING PROCEDURES AND INSPECTORS OF ELECTIONS.

     (a)  The corporation shall, in advance of any meeting of stockholders,
appoint one or more inspectors to act at the meeting and make a written report
thereof.  The corporation may designate one or more persons as alternate
inspectors to replace any inspector who fails to act.  If no inspector or
alternate is able to act at a meeting of stockholders, the person presiding at
the meeting shall appoint one or more inspectors to act at the meeting.  Each
inspector, before entering upon the discharge of his duties, shall take and sign
an oath faithfully to execute the duties of inspector with strict impartiality
and according to the best of his ability.

                                       4

<PAGE>

     (b)  The inspectors shall (i) ascertain the number of shares outstanding
and the voting power of each, (ii) determine the shares represented at a meeting
and the validity of proxies and ballots, (iii) count all votes and ballots,
(iv) determine and retain for a reasonable period a record of the disposition of
any challenges made to any determination by the inspectors, and (v) certify
their determination of the number of shares represented at the meeting, and
their count of all votes and ballots.  The inspectors may appoint or retain
other persons or entities to assist the inspectors in the performance of the
duties of the inspectors.

     (c)  The date and time of the opening and the closing of the polls for each
matter upon which the stockholders will vote at a meeting shall be announced at
the meeting.  No ballot, proxies or votes, nor any revocations thereof or
changes thereto, shall be accepted by the inspectors after the closing of the
polls unless the Court of Chancery upon application by a stockholder shall
determine otherwise.

     (d)  In determining the validity and counting of proxies and ballots, the
inspectors shall be limited to an examination of the proxies, any envelopes
submitted with those proxies, any information provided in accordance with
Section 212(c)(2) of the Delaware General Corporation Law, ballots and the
regular books and records of the corporation, except that the inspectors may
consider other reliable information for the limited purpose of reconciling
proxies and ballots submitted by or on behalf of banks, brokers, their nominees
or similar persons which represent more votes than the holder of a proxy is
authorized by the record owner to cast or more votes than the stockholder holds
of record.  If the inspectors consider other reliable information for the
limited purpose permitted herein, the inspectors at the time they make their
certification pursuant to subsection (b)(v) of this section shall specify the
precise information considered by them including the person or persons from whom
they obtained the information, when the information was obtained, the means by
which the information was obtained and the basis for the inspectors' belief that
such information is accurate and reliable.

SECTION 2.8    LIST OF STOCKHOLDERS.

     The officer who has charge of the stock ledger of the corporation shall
prepare and make, at least ten days before every meeting of stockholders, a
complete list of the stockholders entitled to vote at said meeting, arranged in
alphabetical order, showing the address of and the number of shares registered
in the name of each stockholder.  Such list shall be open to the examination of
any stockholder, for any purpose germane to the meeting, during ordinary
business hours, for a period of at least ten days prior to the meeting, either
at a place within the city where the meeting is to be held and which place shall
be specified in the notice of the meeting, or, if not specified, at the place
where said meeting is to be held, and the list shall be produced and kept at the
time and place of meeting during the whole time thereof, and may be inspected by
any stockholder who is present.

SECTION 2.9    STOCKHOLDER PROPOSALS AT ANNUAL MEETINGS.

     At an annual meeting of the stockholders, only such business shall be
conducted as shall have been properly brought before the meeting.  To be
properly brought before an annual meeting, business must be specified in the
notice of meeting (or any supplement thereto) given 

                                       5

<PAGE>

by or at the direction of the Board of Directors, otherwise properly brought 
before the meeting by or at the direction of the Board of Directors or 
otherwise properly brought before the meeting by a stockholder.  In addition 
to any other applicable requirements, for business to be properly brought 
before an annual meeting by a stockholder, the stockholder must have given 
timely notice thereof in writing to the Secretary of the corporation.  To be 
timely, a stockholder's notice must be delivered to or mailed and received at 
the principal executive offices of the corporation, not less than 30 days nor 
more than 60 days prior to the meeting; PROVIDED, HOWEVER, that in the event 
that less than 40 days' notice or prior public disclosure of the date of the 
meeting is given or made to stockholders, notice by the stockholder to be 
timely must be so received not later than the close of business on the 10th 
day following the day on which such notice of the date of the annual meeting 
was mailed or such public disclosure was made.  A stockholder's notice to the 
Secretary shall set forth as to each matter the stockholder proposes to bring 
before the annual meeting, (i) a brief description of the business desired to 
be brought before the annual meeting and the reasons for conducting such 
business at the annual meeting, (ii) the name and record address of the 
stockholder proposing such business, (iii) the class and number of shares of 
the corporation which are beneficially owned by the stockholder, and (iv) any 
material interest of the stockholder in such business.

     Notwithstanding anything in the Bylaws to the contrary, no business shall
be conducted at the annual meeting except in accordance with the procedures set
forth in this section 2.9, PROVIDED, HOWEVER, that nothing in this section 2.9
shall be deemed to preclude discussion by any stockholder of any business
properly brought before the annual meeting in accordance with said procedure.

     The Chairman of an annual meeting shall, if the facts warrant, determine
and declare to the meeting that business was not properly brought before the
meeting in accordance with the provisions of this section 2.9, and if he should
so determine, he shall so declare to the meeting and any such business not
properly brought before the meeting shall not be transacted.

SECTION 2.10   NOMINATIONS OF PERSONS FOR ELECTION TO THE BOARD OF DIRECTORS.

     In addition to any other applicable requirements, only persons who are
nominated in accordance with the following procedures shall be eligible for
election as directors.  Nominations of persons for election to the Board of
Directors of the corporation may be made at a meeting of stockholders by or at
the direction of the Board of Directors, by any nominating committee or person
appointed by the Board of Directors or by any stockholder of the corporation
entitled to vote for the election of directors at the meeting who complies with
the notice procedures set forth in this section 2.10.  Such nominations, other
than those made by or at the direction of the Board of Directors, shall be made
pursuant to timely notice in writing to the Secretary of the corporation.  To be
timely, a stockholder's notice shall be delivered to or mailed and received at
the principal executive offices of the corporation not less than 30 days nor
more than 60 days prior to the meeting; PROVIDED, HOWEVER, that in the event
that less than 40 days' notice or prior public disclosure of the date of the
meeting is given or made to stockholders, notice by the stockholder to be timely
must be so received not later than the close of business on the 10th day
following the day on which such notice of the date of the meeting was mailed or
such public 

                                       6

<PAGE>

disclosure was made.  Such stockholder's notice shall set forth (a) as to 
each person whom the stockholder proposes to nominate for election or 
re-election as a director, (i) the name, age, business address and residence 
address of the person, (ii) the principal occupation or employment of the 
person, (iii) the class and number of shares of the corporation which are 
beneficially owned by the person, and (iv) any other information relating to 
the person that is required to be disclosed in solicitations for proxies for 
election of directors pursuant to Rule 14a under the Securities Exchange Act 
of 1934, as amended; (b) as to the stockholder giving the notice, (i) the 
name and record address of the stockholder, and (ii) the class and number of 
shares of the corporation which are beneficially owned by the stockholder.  
The corporation may require any proposed nominee to furnish such other 
information as may reasonably be required by the corporation to determine the 
eligibility of such proposed nominee to serve as a director of the 
corporation.  No person shall be eligible for election as a director of the 
corporation unless nominated in accordance with the procedures set forth 
herein.

     The Chairman of the meeting shall, if the facts warrant, determine and
declare to the meeting that a nomination was not made in accordance with the
foregoing procedure, and if he should so determine, he shall so declare to the
meeting and the defective nomination shall be disregarded.

SECTION 2.11   ACTION WITHOUT MEETING.

     Unless otherwise provided in the Certificate of Incorporation, any action
required by statute to be taken at any annual or special meeting of stockholders
of the corporation, or any action which may be taken at any annual or special
meeting of such stockholders, may be taken without a meeting, without prior
notice and without a vote, if a consent or consents in writing, setting forth
the action so taken, are signed by the holders of outstanding stock having not
less than the minimum number of votes that would be necessary to authorize or
take such action at a meeting at which all shares entitled to vote thereon were
present and voted.  To be effective, a written consent must be delivered to the
corporation by delivery to its registered office in Delaware, its principal
place of business, or an officer or agent of the corporation having custody of
the book in which proceedings of meetings of stockholders are recorded. 
Delivery made to a corporation's registered office shall be by hand or by
certified or registered mail, return receipt requested.  Every written consent
shall bear the date of signature of each stockholder who signs the consent and
no written consent shall be effective to take the corporate action referred to
therein unless, within sixty days of the earliest dated consent delivered in the
manner required by this section 2.11 to the corporation, written consents signed
by a sufficient number of holders to take action are delivered to the
corporation in accordance with this section 2.11.  Prompt notice of the taking
of the corporate action without a meeting by less than unanimous written consent
shall be given to those stockholders who have not consented in writing.

                                       7

<PAGE>

                                  ARTICLE III

                                  DIRECTORS

SECTION 3.1    POWERS.

     The powers of the corporation shall be exercised, its business conducted
and its property controlled by or under the direction of the Board of Directors.

SECTION 3.2    NUMBER OF DIRECTORS.

     The authorized number of directors constituting the Board of Directors
shall be not less than nine (9) nor more than fourteen (14) until changed by an
amendment of the Bylaws approved by the stockholders.  The exact number of
directors is set at twelve (12), but may be altered, from time to time, within
the limits specified in this Section 3.2, by action of the Board of Directors. 
The indefinite number of directors may be changed, or a definite number may be
fixed without provision for an indefinite number, by a duly adopted amendment to
the Articles of Incorporation or by an amendment to this Bylaw duly adopted by
the vote or written consent of holders of a majority of the outstanding shares
entitled to vote; provided, however, that an amendment reducing the number of
directors to fewer than five cannot be adopted if the votes cast against its
adoption at a meeting or the shares not consenting in writing in the case of
action by written consent are equal to more than sixteen and two-thirds percent
(16 2/3%) of the outstanding shares.  No decrease in the authorized number of
directors shall have the effect of shortening the term of any incumbent
director.

SECTION 3.3    ELECTION AND TERM OF OFFICE.

     Elected directors shall hold office until the next annual meeting and until
their successors shall be duly elected and qualified.  A director need not be a
stockholder of the Corporation, a citizen of the United States, or a resident of
the State of Delaware.  If, for any cause, the Board of Directors shall not have
been elected at an annual meeting, they may be elected as soon thereafter as
convenient at a special meeting of the stockholders called for that purpose in
the manner provided in these Bylaws.  

SECTION 3.4    VACANCIES.

     Vacancies and newly created directorships resulting from any increase in
the authorized number of directors may be filled by a majority of the directors
then in office, although less than a quorum, or by a sole remaining director,
and each director so elected shall hold office for the unexpired portion of the
term of the director whose place shall be vacant, and until his successor shall
have been duly elected and qualified.  A vacancy in the Board of Directors shall
be deemed to exist under this section 3.4 in the case of the death, removal or
resignation of any director, or if the stockholders fail at any meeting of
stockholders at which directors are to be elected (including any meeting
referred to in section 3.5 below) to elect the number of directors then
constituting the whole Board.

                                       8

<PAGE>

SECTION 3.5    RESIGNATIONS AND REMOVALS.

     (a)  Any director may resign at any time by delivering his written
resignation to the Secretary, such resignation to specify whether it will be
effective at a particular time, upon receipt by the Secretary or at the pleasure
of the Board of Directors.  If no such specification is made it shall be deemed
effective at the pleasure of the Board of Directors.  When one or more directors
shall resign from the Board, effective at a future date, a majority of the
directors then in office, including those who have so resigned, shall have power
to fill such vacancy or vacancies, the vote thereon to take effect when such
resignation or resignations shall become effective, and each director so chosen
shall hold office for the unexpired portion of the term of the director whose
place shall be vacated and until his successor shall have been duly elected and
qualified.

     (b)  At a special meeting of stockholders called for the purpose in the
manner hereinabove provided, the Board of Directors, or any individual director,
may be removed from office, with or without cause, and a new director or
directors elected by a vote of stockholders holding a majority of the
outstanding shares entitled to vote at an election of directors.  

     (c)  The Board of Directors may declare vacant the office of any director
who has been declared of unsound mind by an order of court or convicted of a
felony.

SECTION 3.6    MEETINGS.

     (a)  The annual meeting of the Board of Directors shall be held immediately
after the annual stockholders' meeting and at the place where such meeting is
held or at the place announced by the Chairman at such meeting.  No notice of an
annual meeting of the Board of Directors shall be necessary and such meeting
shall be held for the purpose of electing officers and transacting such other
business as may lawfully come before it.

     (b)  Except as hereinafter otherwise provided, regular meetings of the
Board of Directors shall be held in the office of the corporation required to be
maintained pursuant to section 1.2 of Article I hereof.  Regular meetings of the
Board of Directors may also be held at any place within or without the State of
Delaware which has been designated by resolutions of the Board of Directors or
the written consent of all directors.

     (c)  Special meetings of the Board of Directors may be held at any time and
place within or without the State of Delaware whenever called by the Chairman of
the Board or, if there is no Chairman of the Board, by the President, or by any
of the directors.

     (d)  Written notice of the time and place of all regular and special
meetings of the Board of Directors shall be delivered personally to each
director or sent by telegram or facsimile transmission at least 48 hours before
the start of the meeting, or sent by first class mail at least 120 hours before
the start of the meeting.  Notice of any meeting may be waived in writing at any
time before or after the meeting and will be waived by any director by
attendance thereat.

     (e)  The Chairman of the Board, if any and if present and acting, the Vice
Chairman of the Board, if any and if present and acting, shall preside at all
meetings of the Board of Directors.

                                       9

<PAGE>

Otherwise, the President, if any and present and acting, or any director 
chosen by the Board, shall preside.

SECTION 3.7    QUORUM AND VOTING.

     (a)  A quorum of the Board of Directors shall consist of a majority of the
exact number of directors fixed from time to time in accordance with section 3.2
of Article III of these Bylaws.  If a vacancy or vacancies prevents such a
majority, a majority of the directors then in office shall constitute a quorum,
provided such majority shall constitute at least either one-third of the
authorized number of directors or two directors, whichever is larger.  If the
number of Directors is one, than one director shall constitute a quorum.  At any
meeting whether a quorum be present or otherwise, a majority of the directors
present may adjourn from time to time until the time fixed for the next regular
meeting of the Board of Directors, without notice other than by announcement at
the meeting.

     (b)  At each meeting of the Board at which a quorum is present all
questions and business shall be determined by a vote of a majority of the
directors present, unless a different vote be required by law, the Certificate
of Incorporation, or these Bylaws.

     (c)  Any member of the Board of Directors, or of any committee thereof, may
participate in a meeting by means of conference telephone or similar
communication equipment by means of which all persons participating in the
meeting can hear each other, and participation in a meeting by such means shall
constitute presence in person at such meeting.

     (d)  The transactions of any meeting of the Board of Directors, or any
committee thereof, however called or noticed, or wherever held, shall be as
valid as though had at a meeting duly held after regular call and notice, if a
quorum be present and if, either before or after the meeting, each of the
directors not present shall sign a written waiver of notice, or a consent to
holding such meeting, or an approval of the minutes thereof.  All such waivers,
consents or approvals shall be filed with the corporate records or made a part
of the minutes of the meeting.

SECTION 3.8    ACTION WITHOUT MEETING.

     Unless otherwise restricted by the Certificate of Incorporation or these
Bylaws, any action required or permitted to be taken at any meeting of the Board
of Directors or of any committee thereof may be taken without a meeting, if all
members of the Board or of such committee, as the case may be, consent thereto
in writing, and such writing or writings are filed with the minutes of
proceedings of the Board or committee.

SECTION 3.9    FEES AND COMPENSATION.

     Directors and members of committees may receive such compensation, if any,
for their services, and such reimbursement for expenses, as may be fixed or
determined by resolution of the Board of Directors.

                                       10

<PAGE>

SECTION 3.10   COMMITTEES.

     (a)  EXECUTIVE COMMITTEE:  The Board of Directors may, by resolution passed
by a majority of the whole Board, appoint an Executive Committee of not less
than one member, each of whom shall be a director.  The Executive Committee, to
the extent permitted by law, shall have and may exercise when the Board of
Directors is not in session all powers of the Board in the management of the
business and affairs of the corporation, including, without limitation, the
power and authority to declare a dividend or to authorize the issuance of stock,
except such committee shall not have the power or authority to amend the
Certificate of Incorporation, to adopt an agreement or merger or consolidation,
to recommend to the stockholders the sale, lease or exchange of all or
substantially all of the corporation's property and assets, to recommend to the
stockholders of the Corporation a dissolution of the Corporation or a revocation
of a dissolution, or to amend these Bylaws.

     (b)  OTHER COMMITTEES:  The Board of Directors may, by resolution passed by
a majority of the whole Board, from time to time appoint such other committees
as may be permitted by law.  Such other committees appointed by the Board of
Directors shall have such powers and perform such duties as may be prescribed by
the resolution or resolutions creating such committee, but in no event shall any
such committee have the powers denied to the Executive Committee in these
Bylaws.

     (c)  TERM:  The members of all committees of the Board of Directors shall
serve a term coexistent with that of the Board of Directors which shall have
appointed such committee.  The Board, subject to the provisions of
subsections (a) or (b) of this section 3.10, may at any time increase or
decrease the number of members of a committee or terminate the existence of a
committee; provided, that no committee shall consist of less than one member. 
The membership of a committee member shall terminate on the date of his death or
voluntary resignation, but the Board may at any time for any reason remove any
individual committee member and the Board may fill any committee vacancy created
by death, resignation, removal or increase in the number of members of the
committee.  The Board of Directors may designate one or more directors as
alternate members of any committee, who may replace any absent or disqualified
member at any meeting of the committee, and, in addition, in the absence or
disqualification of any member of a committee, the member or members thereof
present at any meeting and not disqualified from voting, whether or not he or
they constitute a quorum, may unanimously appoint another member of the Board of
Directors to act at the meeting in the place of any such absent or disqualified
member.

     (d)  MEETINGS:  Unless the Board of Directors shall otherwise provide,
regular meetings of the Executive Committee or any other committee appointed
pursuant to this section 3.10 shall be held at such times and places as are
determined by the Board of Directors, or by any such committee, and when notice
thereof has been given to each member of such committee, no further notice of
such regular meetings need be given thereafter; special meetings of any such
committee may be held at the principal office of the corporation required to be
maintained pursuant to section 1.2 of Article I hereof; or at any place which
has been designated from time to time by resolution of such committee or by
written consent of all members thereof, 

                                       11

<PAGE>

and may be called by any director who is a member of such committee, upon 
written notice to the members of such committee of the time and place of such 
special meeting given in the manner provided for the giving of written notice 
to members of the Board of Directors of the time and place of special 
meetings of the Board of Directors.  Notice of any special meeting of any 
committee may be waived in writing at any time after the meeting and will be 
waived by any director by attendance thereat.  A majority of the authorized 
number of members of any such committee shall constitute a quorum for the 
transaction of business, and the act of a majority of those present at any 
meeting at which a quorum is present shall be the act of such committee.

                                 ARTICLE IV

                                 OFFICERS

SECTION 4.1    OFFICERS DESIGNATED.

     The officers of the corporation shall be a President and a Secretary.  The
Board of Directors may appoint a Chairman of the Board, whom shall serve as the
Chief Executive Officer of the corporation.  The Board of Directors or the
President may also appoint a Treasurer, one or more Vice-Presidents, assistant
secretaries, assistant treasurers, and such other officers and agents with such
powers and duties as it shall deem necessary.  The order of the seniority of the
Vice-Presidents shall be in the order of their nomination, unless otherwise
determined by the Board of Directors.  The Board of Directors may assign such
additional titles to one or more of the officers as they shall deem appropriate.
Any one person may hold any number of offices of the corporation at any one time
unless specifically prohibited therefrom by law.  The salaries and other
compensation of the officers of the corporation shall be fixed by or in the
manner designated by the Board of Directors.

SECTION 4.2    TENURE AND DUTIES OF OFFICERS.

     (a)  GENERAL:  All officers shall be appointed by the Board of Directors in
accordance with these bylaws.  All officers hold office at the pleasure of the
Board of Directors until their successors shall have been duly elected and
qualified, unless sooner removed.  Any officer elected or appointed by the Board
of Directors may be removed at any time by the Board of Directors.  If the
office of any officer becomes vacant for any reason, the vacancy may be filled
by the Board of Directors.  Nothing in these Bylaws shall be construed as
creating any kind of contractual right to employment with the corporation.

     (b)  DUTIES OF THE CHAIRMAN OF THE BOARD OF DIRECTORS:  The Chairman of the
Board of Directors shall be the chief executive officer of the corporation and,
when present, shall preside at all meetings of the stockholders and the Board of
Directors.  The Chairman of the Board of Directors shall perform such other
duties and have such other powers as the Board of Directors shall designate from
time to time.

     (c)  DUTIES OF PRESIDENT:  The President shall be the chief executive
officer of the corporation in the absence of the Chairman of the Board and shall
preside at all meetings of the 

                                       12

<PAGE>

stockholders and at all meetings of the Board of Directors, unless the 
Chairman of the Board of Directors has been appointed and is present.  The 
President shall perform such other duties and have such other powers as the 
Board of Directors shall designate from time to time.

     (d)  DUTIES OF VICE-PRESIDENTS:  The Vice-Presidents, in the order of their
seniority, may assume and perform the duties of the President in the absence or
disability of the President or whenever the office of the President is vacant. 
The Vice-President shall perform such other duties and have such other powers as
the Board of Directors or the President shall designate from time to time.

     (e)  DUTIES OF SECRETARY:  The Secretary shall attend all meetings of the
stockholders and of the Board of Directors and any committee thereof, and shall
record all acts and proceedings thereof in the minute book of the corporation. 
The Secretary shall give notice, in conformity with these Bylaws, of all
meetings of the stockholders, and of all meetings of the Board of Directors and
any Committee thereof requiring notice.  The Secretary shall perform such other
duties and have such other powers as the Board of Directors shall designate from
time to time.  The President may direct any Assistant Secretary to assume and
perform the duties of the Secretary in the absence or disability of the
Secretary, and each Assistant Secretary shall perform such other duties and have
such other powers as the Board of Directors or the President shall designate
from time to time.

     (f)  DUTIES OF TREASURER:  The Treasurer (if there be such an officer
appointed) shall keep or cause to be kept the books of account of the
corporation in a thorough and proper manner, and shall render statements of the
financial affairs of the corporation in such form and as often as required by
the Board of Directors or the President.  The Treasurer, subject to the order of
the Board of Directors, shall have the custody of all funds and securities of
the corporation.  The Treasurer shall perform all other duties commonly incident
to his office and shall perform such other duties and have such other powers as
the Board of Directors or the President shall designate from time to time.  The
President may direct any Assistant Treasurer or to assume and perform the duties
of the Treasurer in the absence or disability of the Treasurer, and each
Assistant Treasurer shall perform such other duties and have such other powers
as the Board of Directors or the President shall designate from time to time.

                                    ARTICLE V

                 EXECUTION OF CORPORATE INSTRUMENTS, AND
              VOTING OF SECURITIES OWNED BY THE CORPORATION


SECTION 5.1    EXECUTION OF CORPORATE INSTRUMENTS.

     (a)  The Board of Directors may, in its discretion, determine the method
and designate the signatory officer or officers, or other person or persons, to
execute any corporate instrument or document, or to sign the corporate name
without limitation, except where otherwise provided by law, and such execution
or signature shall be binding upon the corporation.

                                       13

<PAGE>

     (b)  Unless otherwise specifically determined by the Board of Directors or
otherwise required by law, formal contracts of the corporation, promissory
notes, deeds of trust, mortgages and other evidences of indebtedness of the
corporation, and other corporate instruments or documents requiring the
corporate seal, and certificates of shares of stock owned by the corporation,
shall be executed, signed or endorsed by the Chairman of the Board (if there be
such an officer appointed) or by the President; such documents may also be
executed by any Vice-President and by the Secretary or Treasurer or any
Assistant Secretary or Assistant Treasurer.  All other instruments and documents
requiring the corporate signature, but not requiring the corporate seal, may be
executed as aforesaid or in such other manner as may be directed by the Board of
Directors.

     (c)  All checks and drafts drawn on banks or other depositaries on funds to
the credit of the corporation, or in special accounts of the corporation, shall
be signed by such person or persons as the Board of Directors shall authorize so
to do.

SECTION 5.2    VOTING OF SECURITIES OWNED BY CORPORATION.

     All stock and other securities of other corporations owned or held by the
corporation for itself, or for other parties in any capacity, shall be voted,
and all proxies with respect thereto shall be executed, by the person authorized
so to do by resolution of the Board of Directors or, in the absence of such
authorization, by the Chairman of the Board (if there be such an officer
appointed), or by the President, or by any Vice-President.

                              ARTICLE VI

                           SHARES OF STOCK

SECTION 6.1    FORM AND EXECUTION OF CERTIFICATES.

     Certificates for the shares of stock of the corporation shall be in such
form as is consistent with the Certificate of Incorporation and applicable law. 
Every holder of stock in the corporation shall be entitled to have a certificate
signed by, or in the name of the corporation by, the Chairman of the Board (if
there be such an officer appointed), or by the President or any Vice-President
and by the Treasurer or Assistant Treasurer or the Secretary or Assistant
Secretary, certifying the number of shares owned by him in the corporation.  Any
or all of the signatures on the certificate may be a facsimile.  In case any
officer, transfer agent, or registrar who has signed or whose facsimile
signature has been placed upon a certificate shall have ceased to be such
officer, transfer agent, or registrar before such certificate is issued, it may
be issued with the same effect as if he were such officer, transfer agent, or
registrar at the date of issue.  If the corporation shall be authorized to issue
more than one class of stock or more than one series of any class, the powers,
designations, preferences and relative, participating, optional or other special
rights of each class of stock or series thereof and the qualifications,
limitations or restrictions of such preferences and/or rights shall be set forth
in full or summarized on the face or back of the certificate which the
corporation shall issue to represent such class or series of stock, provided
that, except as otherwise provided in Section 202 of the Delaware General

                                       14

<PAGE>

Corporation Law, in lieu of the foregoing requirements, there may be set 
forth on the face or back of the certificate which the corporation shall 
issue to represent such class or series of stock, a statement that the 
corporation will furnish without charge to each stockholder who so requests 
the powers, designations, preferences and relative, participating, optional 
or other special rights of each class of stock or series thereof and the 
qualifications, limitations or restrictions of such preferences and/or rights.

SECTION 6.2    LOST CERTIFICATES.

     The Board of Directors may direct a new certificate or certificates to be
issued in place of any certificate or certificates theretofore issued by the
corporation alleged to have been lost or destroyed, upon the making of an
affidavit of that fact by the person claiming the certificate of stock to be
lost or destroyed.  When authorizing such issue of a new certificate or
certificates, the Board of Directors may, in its discretion and as a condition
precedent to the issuance thereof, require the owner of such lost or destroyed
certificate or certificates, or his legal representative, to indemnify the
corporation in such manner as it shall require and/or to give the corporation a
surety bond in such form and amount as it may direct as indemnity against any
claim that may be made against the corporation with respect to the certificate
alleged to have been lost or destroyed.

SECTION 6.3    TRANSFERS.

     Transfers of record of shares of stock of the corporation shall be made
only upon its books by the holders thereof, in person or by attorney duly
authorized, and upon the surrender of a certificate or certificates for a like
number of shares, properly endorsed.

SECTION 6.4    FIXING RECORD DATES.

     (a)  In order that the corporation may determine the stockholders entitled
to notice of or to vote at any meeting of stockholders or any adjournment
thereof, the Board of Directors may fix a record date, which record date shall
not precede the date upon which the resolution fixing the record date is adopted
by the Board of Directors, and which record date shall not be more than sixty
nor less than ten days before the date of such meeting.  If no record date is
fixed by the Board of Directors, the record date for determining stockholders
entitled to notice of or to vote at a meeting of stockholders shall be at the
close of business on the day next preceding the day on which notice is given,
or, if notice is waived, at the close of business on the day next preceding the
date on which the meeting is held.  A determination of stockholders of record
entitled notice of or to vote at a meeting of stockholders shall apply to any
adjournment of the meeting; PROVIDED, HOWEVER, that the Board of Directors may
fix a new record date for the adjourned meeting.

     (b)  In order that the corporation may determine the stockholders entitled
to consent to corporate action in writing without a meeting, the Board of
Directors may fix a record date, which record date shall not precede the date
upon which the resolution fixing the record date is adopted by the Board of
Directors, and which date shall not be more than ten days after the date upon
which the resolution fixing the record date is adopted by the Board of
Directors.  If no record date has been fixed by the Board of Directors, the
record date for determining 

                                       15

<PAGE>

stockholders entitled to consent to corporate action in writing without a 
meeting, when no prior action by the Board of Directors is required by the 
Delaware General Corporation Law, shall be the first date on which a signed 
written consent setting forth the action taken or proposed to be taken is 
delivered to the corporation by delivery to its registered office in 
Delaware, its principal place of business, or an officer or agent of the 
corporation having custody of the book in which proceedings of meetings of 
stockholders are recorded.  Delivery made to a corporation's registered 
office shall be by hand or by certified or registered mail, return receipt 
requested. If no record date has been fixed by the Board of Directors and 
prior action by the Board of Directors is required by law, the record date 
for determining stockholders entitled to consent to corporate action in 
writing without a meeting shall be at the close of business on the day on 
which the Board of Directors adopts the resolution taking such prior action.

     (c)  In order that the corporation may determine the stockholders entitled
to receive payment of any dividend or other distribution or allotment of any
rights or the stockholders entitled to exercise any rights in respect of any
change, conversion or exchange of stock, or for the purpose of any other lawful
action, the Board of Directors may fix a record date, which record date shall
not precede the date upon which the resolution fixing the record date is
adopted, and which record date shall be not more than sixty days prior to such
action.  If no record date is fixed, the record date for determining
stockholders for any such purpose shall be at the close of business on the day
on which the Board of Directors adopts the resolution relating thereto.

SECTION 6.5    REGISTERED STOCKHOLDERS.

     The corporation shall be entitled to recognize the exclusive right of a
person registered on its books as the owner of shares to receive dividends, and
to vote as such owner, and shall not be bound to recognize any equitable or
other claim to or interest in such share or shares on the part of any other
person, whether or not it shall have express or other notice thereof, except as
otherwise provided by the laws of Delaware.

                            ARTICLE VII

               OTHER SECURITIES OF THE CORPORATION

     All bonds, debentures and other corporate securities of the corporation,
other than stock certificates, may be signed by the Chairman of the Board (if
there be such an officer appointed), or the President or any Vice-President or
such other person as may be authorized by the Board of Directors and the
corporate seal impressed thereon or a facsimile of such seal imprinted thereon
and attested by the signature of the Secretary or an Assistant Secretary, or the
Treasurer or an Assistant Treasurer; PROVIDED, HOWEVER, that where any such
bond, debenture or other corporate security shall be authenticated by the manual
signature of a trustee under an indenture pursuant to which such bond, debenture
or other corporate security shall be issued, the signature of the persons
signing and attesting the corporate seal on such bond, debenture or other
corporate security may be the imprinted facsimile of the signatures of such
persons.  Interest coupons appertaining to any such bond, debenture or other
corporate security, authenticated by a trustee as aforesaid, shall be signed by
the Treasurer or an Assistant Treasurer of the corporation, or 

                                       16

<PAGE>

such other person as may be authorized by the Board of Directors, or bear 
imprinted thereon the facsimile signature of such person.  In case any 
officer who shall have signed or attested any bond, debenture or other 
corporate security, or whose facsimile signature shall appear thereon or 
before the bond, debenture or other corporate security so signed or attested 
shall have been delivered, such bond, debenture or other corporate security 
nevertheless may be adopted by the corporation and issued and delivered as 
though the person who signed the same or whose facsimile signature shall have 
been used thereon had not ceased to be such officer of the corporation.

                            ARTICLE VIII

                           CORPORATE SEAL

     The corporate seal shall consist of a die bearing the name of the
corporation and the state and date of its incorporation.  Said seal may be used
by causing it or a facsimile thereof to be impressed or affixed or reproduced or
otherwise.

                             ARTICLE IX

        INDEMNIFICATION OF OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS

SECTION 9.1    RIGHT TO INDEMNIFICATION.

     Each person who was or is a party or is threatened to be made a party to or
is involved (as a party, witness, or otherwise), in any threatened, pending, or
completed action, suit, or proceeding, whether civil, criminal, administrative,
or investigative (hereinafter a "Proceeding"), by reason of the fact that he, or
a person of whom he is the legal representative, is or was a director, officer,
employee, or agent of the corporation or is or was serving at the request of the
corporation as a director, officer, employee, or agent of another corporation or
of a partnership, joint venture, trust, or other enterprise, including service
with respect to employee benefit plans, whether the basis of the Proceeding is
alleged action in an official capacity as a director, officer, employee, or
agent or in any other capacity while serving as a director, officer, employee,
or agent (hereafter an "Agent"), shall be indemnified and held harmless by the
corporation to the fullest extent authorized by the Delaware General Corporation
Law, as the same exists or may hereafter be amended or interpreted (but, in the
case of any such amendment or interpretation, only to the extent that such
amendment or interpretation permits the corporation to provide broader
indemnification rights than were permitted prior thereto) against all expenses,
liability, and loss (including attorneys' fees, judgments, fines, ERISA excise
taxes or penalties, and amounts paid or to be paid in settlement, and any
interest, assessments, or other charges imposed thereon, and any federal, state,
local, or foreign taxes imposed on any Agent as a result of the actual or deemed
receipt of any payments under this Article IX) reasonably incurred or suffered
by such person in connection with investigating, defending, being a witness in,
or participating in (including on appeal), or preparing for any of the foregoing
in, any Proceeding (hereinafter "Expenses"); PROVIDED, HOWEVER, that except as
to actions to enforce indemnification rights pursuant to section 9.3 of this
Article IX, the corporation shall indemnify any Agent seeking 

                                       17

<PAGE>

indemnification in connection with a Proceeding (or part thereof) initiated 
by such person only if the Proceeding (or part thereof) was authorized by the 
Board of Directors of the corporation.  The right to indemnification 
conferred in this Article shall be a contract right.

SECTION 9.2    AUTHORITY TO ADVANCE EXPENSES.

     Expenses incurred by an officer or director (acting in his capacity as
such) in defending a Proceeding shall be paid by the corporation in advance of
the final disposition of such Proceeding, PROVIDED, HOWEVER, that if required by
the Delaware General Corporation Law, as amended, such Expenses shall be
advanced only upon delivery to the corporation of an undertaking by or on behalf
of such director or officer to repay such amount if it shall ultimately be
determined that he is not entitled to be indemnified by the corporation as
authorized in this Article IX or otherwise.  Expenses incurred by other Agents
of the corporation (or by the directors or officers not acting in their capacity
as such, including service with respect to employee benefit plans) may be
advanced upon such terms and conditions as the Board of Directors deems
appropriate.  Any obligation to reimburse the corporation for Expense advances
shall be unsecured and no interest shall be charged thereon.

SECTION 9.3    RIGHT OF CLAIMANT TO BRING SUIT.

     If a claim under section 9.1 or 9.2 of this Article is not paid in full by
the corporation within 60 days after a written claim has been received by the
corporation, the claimant may at any time thereafter bring suit against the
corporation to recover the unpaid amount of the claim and, if successful in
whole or in part, the claimant shall be entitled to be paid also the expense
(including attorneys' fees) of prosecuting such claim.  It shall be a defense to
any such action (other than an action brought to enforce a claim for expenses
incurred in defending a Proceeding in advance of its final disposition where the
required undertaking has been tendered to the corporation) that the claimant has
not met the standards of conduct that make it permissible under the Delaware
General Corporation Law for the corporation to indemnify the claimant for the
amount claimed.  The burden of proving such a defense shall be on the
corporation.  Neither the failure of the corporation (including its Board of
Directors, independent legal counsel, or its stockholders) to have made a
determination prior to the commencement of such action that indemnification of
the claimant is proper under the circumstances because he has met the applicable
standard of conduct set forth in the Delaware General Corporation Law, nor an
actual determination by the corporation (including its Board of Directors,
independent legal counsel, or its stockholders) that the claimant had not met
such applicable standard of conduct, shall be a defense to the action or create
a presumption that claimant has not met the applicable standard of conduct.

SECTION 9.4    PROVISIONS NONEXCLUSIVE.

     The rights conferred on any person by this Article IX shall not be
exclusive of any other rights that such person may have or hereafter acquire
under any statute, provision of the Certificate of Incorporation, agreement,
vote of stockholders or disinterested directors, or otherwise, both as to action
in an official capacity and as to action in another capacity while holding such
office.  To the extent that any provision of the Certificate of Incorporation,

                                       18

<PAGE>

agreement, or vote of the stockholders or disinterested directors is 
inconsistent with these Bylaws, the provision, agreement, or vote shall take 
precedence.

SECTION 9.5    AUTHORITY TO INSURE.

     The corporation may purchase and maintain insurance to protect itself and
any Agent against any Expense, whether or not the corporation would have the
power to indemnify the Agent against such Expense under applicable law or the
provisions of this Article.

SECTION 9.6    SURVIVAL OF RIGHTS.

     The rights provided by this Article IX shall continue as to a person who
has ceased to be an Agent and shall inure to the benefit of the heirs,
executors, and administrators of such a person.

SECTION 9.7    SETTLEMENT OF CLAIMS.

     The corporation shall not be liable to indemnify any Agent under this
Article IX (a) for any amounts paid in settlement of any action or claim
effected without the corporation's written consent, which consent shall not be
unreasonably withheld; or (b) for any judicial award if the corporation was not
given a reasonable and timely opportunity, at its expense, to participate in the
defense of such action.

SECTION 9.8    EFFECT OF AMENDMENT.

     Any amendment, repeal, or modification of this Article IX shall not
adversely affect any right or protection of any Agent existing at the time of
such amendment, repeal, or modification.

SECTION 9.9    SUBROGATION.

     In the event of payment under this Article IX, the corporation shall be
subrogated to the extent of such payment to all of the rights of recovery of the
Agent, who shall execute all papers required and shall do everything that may be
necessary to secure such rights, including the execution of such documents
necessary to enable the corporation effectively to bring suit to enforce such
rights.

SECTION 9.10   NO DUPLICATION OF PAYMENTS.

     The corporation shall not be liable under this Article IX to make any
payment in connection with any claim made against the Agent to the extent the
Agent has otherwise actually received payment (under any insurance policy,
agreement, vote, or otherwise) of the amounts otherwise indemnifiable hereunder.

                                       19

<PAGE>

                                    ARTICLE X

                                     NOTICES


     Whenever, under any provisions of these Bylaws, notice is required to be 
given to any stockholder, the same shall be given in writing, timely and duly 
deposited in the United States mail, postage prepaid, and addressed to his 
last known post office address as shown by the stock record of the 
corporation or its transfer agent.  Any notice required to be given to any 
director may be given by the method hereinabove stated, or by telegram or 
other means of electronic transmission, except that such notice other than 
one which is delivered personally, shall be sent to such address or (in the 
case of facsimile telecommunication) facsimile telephone number as such 
director shall have filed in writing with the Secretary of the corporation, 
or, in the absence of such filing, to the last known post office address of 
such director.  If no address of a stockholder or director be known, such 
notice may be sent to the office of the corporation required to be maintained 
pursuant to section 1.2 of Article I hereof.  An affidavit of mailing, 
executed by a duly authorized and competent employee of the corporation or 
its transfer agent appointed with respect to the class of stock affected, 
specifying the name and address or the names and addresses of the stockholder 
or stockholders, director or directors, to whom any such notice or notices 
was or were given, and the time and method of giving the same, shall be 
conclusive evidence of the statements therein contained.  All notices given 
by mail, as above provided, shall be deemed to have been given as at the time 
of mailing and all notices given by telegram or other means of electronic 
transmission shall be deemed to have been given as at the sending time 
recorded by the telegraph company or other electronic transmission equipment 
operator transmitting the same.  It shall not be necessary that the same 
method of giving be employed in respect of all directors, but one permissible 
method may be employed in respect of any one or more, and any other 
permissible method or methods may be employed in respect of any other or 
others. The period or limitation of time within which any stockholder may 
exercise any option or right, or enjoy any privilege or benefit, or be 
required to act, or within which any director may exercise any power or 
right, or enjoy any privilege, pursuant to any notice sent him in the manner 
above provided, shall not be affected or extended in any manner by the 
failure of such a stockholder or such director to receive such notice.  
Whenever any notice is required to be given under the provisions of the 
statutes or of the Certificate of Incorporation, or of these Bylaws, a waiver 
thereof in writing signed by the person or persons entitled to said notice, 
whether before or after the time stated therein, shall be deemed equivalent 
thereto.  Whenever notice is required to be given, under any provision of law 
or of the Certificate of Incorporation or Bylaws of the corporation, to any 
person with whom communication is unlawful, the giving of such notice to such 
person shall not be required and there shall be no duty to apply to any 
governmental authority or agency for a license or permit to give such notice 
to such person.  Any action or meeting which shall be taken or held without 
notice to any such person with whom communication is unlawful shall have the 
same force and effect as if such notice had been duly given. In the event 
that the action taken by the corporation is such as to require the filing of 
a certificate under any provision of the Delaware General Corporation Law, 
the certificate shall state, if such is the fact and if notice is required, 
that notice was given to all persons entitled to receive notice except such 
persons with whom communication is unlawful.

                                       20

<PAGE>

                                    ARTICLE XI

                                   AMENDMENTS


     These Bylaws may be repealed, altered or amended or new Bylaws adopted by
written consent of stockholders in the manner authorized by section 2.8 of
Article II, or at any meeting of the stockholders, either annual or special, by
the affirmative vote of a majority of the stock entitled to vote at such
meeting.  The Board of Directors shall also have the authority to repeal, alter
or amend these Bylaws or adopt new Bylaws (including, without limitation, the
amendment of any Bylaws setting forth the number of directors who shall
constitute the whole Board of Directors) by unanimous written consent or at any
annual, regular, or special meeting by the affirmative vote of a majority of the
whole number of directors, subject to the power of the stockholders to change or
repeal such Bylaws and provided that the Board of Directors shall not make or
alter any Bylaws fixing the qualifications, classifications, or term of office
of directors.   

                                       21

<PAGE>


                         CERTIFICATE OF SECRETARY

         The undersigned, Secretary of Insweb Corporation, a Delaware
corporation, hereby certifies that the foregoing is a full, true and correct
copy of the Bylaws of said corporation, with all amendments to date of this
Certificate.

         WITNESS the signature of the undersigned this ____th day of May, 1997.


                                          /s/ Hussein A. Enan
                                         ------------------------------------
                                         Hussein A. Enan, Secretary



<PAGE>
                                                                  Exhibit 4.2

                         INSWEB CORPORATION
         THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT

     THIS THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT (this
"AGREEMENT") is made and entered into as of the 31st day of March, 1999 by and
among InsWeb Corporation, a Delaware corporation (together with all corporate
predecessors-in-interest, the "COMPANY"), Hussein A. Enan ("ENAN"), Darrell J.
Ticehurst ("TICEHURST" and, together with Enan, the "FOUNDERS"), Nationwide
Mutual Insurance Company, a mutual insurance company organized under the laws of
the State of Ohio ("NATIONWIDE"), Insurance Information Exchange, L.L.C., a
Delaware limited liability company ("IIX"), Century Capital Partners, L.P., a
Delaware limited partnership ("CCP"), Marsh & McLennan Risk Capital Holdings
Ltd., a Delaware corporation ("M&M"), E.W. Blanch Holdings, Inc., a Delaware
corporation ("BLANCH"), SOFTVEN No. 2 Investment Enterprise Partnership, a
Japanese partnership ("SB1"), SOFTBANK Ventures, Inc., a Japanese corporation
("SB2" and, together with Nationwide, IIX, CCP, M&M, Blanch, and SB1, the "PRIOR
INVESTORS") and SOFTBANK America Inc. ("SB3," and together with the Prior
Investors, the "INVESTORS").

                            R E C I T A L S

     A.   The Company has entered into the following agreements (the "PRIOR
COMPANY AGREEMENTS") with certain of the Prior Investors:  (i) that certain
Shareholders' Agreement dated as of September 30, 1995 with the Founders (the
"1995 AGREEMENT"); (ii) that certain Series A Preferred Stock Purchase Agreement
dated as of January 30, 1996 with Nationwide (the "SERIES A AGREEMENT");
(iii) that certain Registration Rights Agreement dated as of February 12, 1996
with the Founders and Nationwide (the "1996 REGISTRATION RIGHTS AGREEMENT");
(iv) that certain Co-Sale Agreement dated as of February ___, 1996 with the
Founders and Nationwide (the "1996 CO-SALE AGREEMENT"); (v) that certain Stock
Purchase Agreement dated as of November 22, 1996 with IIX (the "SERIES B
AGREEMENT"); (vi) that certain Series C Preferred Stock Purchase Agreement dated
as of February 21, 1997 with CCP (the "SERIES C AGREEMENT"); (vii) that certain
Co-Sale Agreement dated as of February 21, 1997 with the Founders and CCP (the
"1997 CO-SALE AGREEMENT"); (viii) that certain Nationwide Subscription Agreement
dated as of May 15, 1997 with Nationwide (the "1997 SUBSCRIPTION AGREEMENT");
and (ix) that certain Amendment One to Registration Rights Agreement dated as of
May 15, 1997 with Nationwide and the Founders (the "AMENDMENT");

     B.   The Founders have entered into the following agreements (the "PRIOR
FOUNDERS' AGREEMENTS") with certain of the Prior Investors:  (i) that certain
Stock Purchase Agreement dated as of November 22, 1996 among the Founders and
IIX (the "IIX TRANSFER AGREEMENT"); (ii) that certain Option Agreement dated as
of November 22, 1996 between Enan and IIX (the "IIX OPTION Agreement");
(iii) that certain Stock Purchase Agreement dated as of September 8, 1998 among
the Founders and CCP (the "CCP TRANSFER AGREEMENT"); (iv) that certain
Securities Purchase Agreement dated as of September 30, 1998 among the Founders
and M&M (the "M&M TRANSFER AGREEMENT"); and (v) that certain Stock Purchase and
Option Agreement dated as of October 27, 1998 between Enan and Blanch (the
"BLANCH TRANSFER AGREEMENT");

<PAGE>

     C.   The Prior Company Agreements and the Prior Founders' Agreements
(collectively, the "Prior Rights Agreements") contain certain rights and
obligations of the Company and the Prior Investors;

     D.   The Prior Investors entered into an Amended and Restated Investor
Rights Agreement dated as of December 30, 1998 (the "Original Rights Agreement")
in order to consolidate, clarify, amend and restate in a single document the
ongoing rights of the Prior Investors with respect to certain matters and to
accord to purchasers of the Company's Series D Preferred Stock certain rights
comparable to those held by other Prior Investors;

     E.   The Prior Investors entered into a Second Amended and Restated
Investor Rights Agreement dated as of February 26, 1999 (the "Amended Rights
Agreement") to further amend and restate the Original Rights Agreement;

     F.   The Company and SB3 have entered into a Series E Preferred Stock
Purchase Agreement dated as of March 31, 1999 (the "SERIES E AGREEMENT")
pursuant to which SB3 and certain Prior Investors who may become parties thereto
(collectively the "SERIES E INVESTORS") will purchase from the Company shares of
the Company's Series E Preferred Stock;

     G.   Pursuant to Section 8.5 of the Amended Rights Agreement, the Amended
Rights Agreement may be further amended with the written consent of the Company,
the Founders and Holders of a majority of the Registrable Securities outstanding
or issuable upon conversion of outstanding securities; and

     H.   The parties hereto, consisting of the Company, the Founders, SB3 and
the requisite majority of the Prior Investors, desire to amend and restate the
Amended Rights Agreement to accord to the Series E Investors certain rights
comparable to those held by the Prior Investors.

     NOW, THEREFORE, in consideration of the mutual agreements, covenants and
conditions contained herein and other good and valuable consideration, the
receipt and sufficiency of which is hereby acknowledged, the Company and the
Investors hereby agree as follows:

     1.   DEFINED TERMS.  As used in this Agreement, the following terms shall
have the following meanings:

               (a)  "BOARD" means the Board of Directors of the Company, as
constituted from time to time.

               (b)  "CEO" means the Chief Executive Officer of the Company, as
that office and duties thereof are defined in the Bylaws.

               (c)  "COMMON STOCK" means shares of the Common Stock, $0.001 par
value, of the Company.

                                      -2-

<PAGE>

               (d)  "DEMAND RIGHTS HOLDERS" means all Holders holding shares of
Series A Stock, Series A-1 Stock, Series D Stock or Series E Stock (and/or
Common Stock issued upon the conversion of such Series A Stock, Series A-1
Stock, Series D Stock or Series E Stock) then outstanding and not registered.

               (e)  "EXCHANGE ACT" means the Securities Exchange Act of 1934, as
amended, or any similar federal statute and the rules and the regulations of the
SEC thereunder, all as in effect from time to time.

               (f)  "FOUNDER'S STOCK" means shares of Common Stock held by any
Founder or Founder's Transferee.

               (g)  "FOUNDER'S TRANSFEREE" means CCP, M&M, Blanch and any other
person or entity to whom any Founder(s) transfer(s) at least 100,000 shares of
Common Stock, and any person or entity to whom any such Founder's Transferee(s)
transfer(s) at least 50,000 shares of Common Stock, in each case, as adjusted
for stock splits, combinations, recapitalizations, stock dividends and the like.

               (h)  "HOLDER" means any Investor, or any other holder of
outstanding Registrable Securities (and/or securities convertible into
Registrable Securities) who acquires such securities in accordance with Section
3.10 hereof.

               (i)  "INITIATING HOLDERS" means any Demand Rights Holder(s)
holding in the aggregate not less than forty percent (40%) of the shares of
Series A Stock, Series A-1 Stock, Series D Stock or Series E Stock (and/or
Common Stock issued upon the conversion of such Series A Stock, Series A-1
Stock, Series D Stock or Series E Stock) then outstanding and not registered.

               (j)  "PARTICIPATING HOLDERS" means all Holders, whether or not
Initiating Holders, who request that any Registrable Securities held by them be
included in any registration, qualification or compliance initiated pursuant to
Section 3.1, 3.2 or 3.3 hereof.

               (k)  "PREFERRED HOLDERS" means holders of shares of Preferred
Stock, or Common Stock issued upon the conversion thereof.

               (l)  "PREFERRED STOCK" means shares of Series A Stock, Series A-1
Stock, Series B Stock, Series C Stock, Series D Stock, Series E Stock and any
other series of Preferred Stock of the Company hereafter outstanding.

               (m)  "PREFERRED TRANSFEREE" means each person or entity to whom
any Preferred Holder(s) and/or Preferred Transferee(s) transfer(s) at least
10,000 shares of Preferred Stock (and/or Common Stock issued upon conversion of
such shares of Preferred Stock), in each case, as adjusted for stock splits,
combinations, recapitalizations, stock dividends and the like.

                                      -3-

<PAGE>

               (n)  "REGISTER," "REGISTERED," and "REGISTRATION" refer to a
registration effected by filing with the SEC a registration statement in
compliance with the Securities Act and the declaration or ordering by the SEC of
the effectiveness of such registration statement.

               (o)  "REGISTRABLE SECURITIES" means:  (i) shares of Common Stock
issued or issuable upon conversion of the Preferred Stock; (ii) Founder's Stock;
and (iii) shares of Common Stock issued as (or issuable upon the conversion or
exercise of any warrant, right, or other security that is issued as) a dividend
or other distribution with respect to or in exchange or in replacement of, any
of the securities referred to in clause (i) or (ii) above or this clause (iii);
PROVIDED, HOWEVER, that Common Stock or other securities shall only be treated
as Registrable Securities (A) if and so long as they have not been (I) sold to
or through a broker or dealer or underwriter in a public distribution or a
public securities transaction, (II) sold in a transaction exempt from the
registration and prospectus delivery requirements of the Securities Act under
Section 4(1) thereof so that all transfer restrictions (including, without
limitation, the market-stand-off agreement in Section 3.13 hereof), and
restrictive legends with respect thereto, if any, are removed upon the
consummation of such sale, or (B) until the later of (x) such time as the Holder
would be able to sell all of its Registrable Securities in a three (3) month
period pursuant to Rule 144 under the Securities Act or (y) two (2) years after
the effective time of the Company's initial public offering.

               (p)  "SEC" means the United States Securities and Exchange
Commission or any successor agency.

               (q)  "SECURITIES ACT" means the Securities Act of 1933, as
amended, or any similar federal statute and the rules and the regulations of the
SEC thereunder, all as in effect from time to time.

               (r)  "SERIES A STOCK" means shares of Series A Preferred Stock,
$0.001 par value, of the Company.

               (s)  "SERIES A-1 STOCK" means shares of Series A-1 Preferred
Stock, $0.001 par value, of the Company.

               (t)  "SERIES B STOCK" means shares of Series B Preferred Stock,
$0.001 par value, of the Company.

               (u)  "SERIES C STOCK" means shares of Series C Preferred Stock,
$0.001 par value, of the Company.

               (v)  "SERIES D STOCK" means shares of Series D Preferred Stock,
$0.001 par value, of the Company.

               (w)  "SERIES E STOCK" means shares of Series E Preferred Stock,
$0.001 par value, of the Company.

                                      -4-

<PAGE>

     2.   AMENDMENTS TO THE PRIOR RIGHTS AGREEMENTS.  The Prior Company
Agreements and Prior Founders' Agreements are amended as set forth below,
effective as of the effective date of the Original Rights Agreement.

          2.1  THE 1995 AGREEMENT.  The 1995 Agreement is hereby amended by
deleting therefrom Section 3 (regarding co-sale rights and rights of first offer
in favor of each of the Founders and the Company), Section 4 (regarding Company
governance), Section 5 regarding "piggyback" registration rights) and Section
6(c) (regarding termination).

          2.2  THE SERIES A AGREEMENT.  The Series A Agreement is hereby amended
by deleting therefrom Sections 7.1, 7.2, 7.3, 7.4 and 7.5 (regarding information
rights and conflicts of interest of officers of the Company) and Section 7.6
(regarding participation rights in future financings. 

          2.3  THE SERIES B AGREEMENT.  The Series B Agreement is hereby amended
to delete therefrom Section 7A.a (regarding voting rights of the holders of
Series B Stock and their designated representatives on the Board), Section 7B
(regarding information rights, conflicts of interest of officers of the Company
and participation rights in future financings), Section 7C (regarding
"piggyback" registration rights) and Section 8 (regarding transfer restrictions
on Company shares).

          2.4  THE IIX TRANSFER AGREEMENT.  The IIX Transfer Agreement is hereby
amended to delete therefrom Section 7A.a (regarding voting rights of the holders
of Series B Stock and their designated representatives on the Board), Section 7B
(regarding rights of co-sale granted by each of the Founders to IIX) and
Section 8 (regarding transfer restrictions on Company shares).

          2.5  THE SERIES C AGREEMENT.  The Series C Agreement is hereby amended
to delete therefrom Sections 7.1, 7.2, 7.3, 7.4 and 7.5 (regarding information
rights and conflicts of interest of officers of the Company), Section 7.6
(regarding participation rights in future financings), Section 7.7 (regarding
"piggyback" and "S-3" registration rights), Section 7.8 (regarding certain Board
observation and information rights) and Section 8 (regarding transfer
restrictions on Company shares).

          2.6  THE M&M TRANSFER AGREEMENT.  The M&M Transfer Agreement is hereby
amended to delete therefrom Section 5.3 (regarding rights of co-sale granted by
each of the Founders to M&M).  

          2.7  TERMINATION OF CERTAIN AGREEMENTS.  The 1996 Co-Sale Agreement,
the 1997 Co-Sale Agreement, the 1996 Registration Rights Agreement and the
Amendment are each hereby terminated in their entirety.

          2.8  SURVIVAL OF OTHER PROVISIONS.  Except as specifically provided in
this Section 2, the Prior Agreements shall remain in full force and effect. 
Without limiting the generality of the following:

                                      -5-

<PAGE>

               (a)  THE SERIES A AGREEMENT.  Section 8.4 (regarding rights of
first of first refusal in favor of the Company upon a proposed transfer of
securities by Nationwide) of the Series A Agreement shall remain in full force
and effect.

               (b)  THE SERIES B AGREEMENT.  Sections 7A.b, c and e (regarding
(i) CNA's right, under certain circumstances to appoint the CEO, (ii) the
obligation of CNA to repurchase Enan's Common Stock under certain circumstances
and (iii) rights in favor of Enan regarding the initial public offering of the
Common Stock) of the Series B Agreement shall remain in full force and effect.

               (c)  THE IIX TRANSFER AGREEMENT.  Sections 7A.b, c and e
(regarding (i) CNA's right, under certain circumstances to appoint the CEO, (ii)
the obligation of CNA to repurchase Enan's Common Stock under certain
circumstances and (iii) rights in favor of Enan regarding the initial public
offering of the Common Stock) and Section 7C (regarding competition by the
Founders with the Company) of the IIX Transfer Agreement shall remain in full
force and effect.

               (d)  THE M&M TRANSFER AGREEMENT.  Section 2 (regarding certain
price protection adjustments), Section 5.1 (regarding the Founders obligations
with respect to Board representation by M&M) and Section 6 (regarding rights of
first refusal in favor of the Founders upon a proposed transfer of securities by
M&M) of the M&M Transfer Agreement shall remain in full force and effect.

               (e)  THE BLANCH TRANSFER AGREEMENT.  Sections 2 and 3 (regarding
certain "put" and "call" options between Blanch and the Founders) and Section 6
(regarding certain covenants of the Founders and Blanch) shall remain in full
force and effect.

     3.   REGISTRATION RIGHTS.

          3.1  COMPANY REGISTRATION.

               (a)  REGISTRATION RIGHTS.  If, at any time or from time to time,
the Company shall determine to register any of its securities for its own
account or for the account of a security holder or security holders exercising
their respective demand registration rights pursuant to Section 3.2 hereof or
otherwise (other than a registration relating solely to employee stock option,
stock purchase or similar plans, a registration relating solely to an SEC
Rule 145 transaction, or a registration on any other form which does not include
substantially the same information as would be required to be included in a
registration statement covering the sale of Registrable Securities), the Company
will:

                    (i)  promptly give to each Holder written notice thereof;
and

                    (ii) subject to Section 3.1(b), include in such registration
(and any related qualifications under blue sky laws or other compliance), and in
any underwriting related thereto, all the Registrable Securities specified in a
written request or requests, made 

                                      -6-

<PAGE>

within thirty (30) days after receipt of such written notice from the 
Company, by any Holder, which written request may specify all or a part of 
such Holder's Registrable Securities.

               (b)  UNDERWRITING.  If the registration of which the Company
gives notice is for a registered public offering involving an underwriting, the
Company shall so advise the Holders, identifying the managing underwriter(s) (to
the extent known by the Company), as a part of the written notice given pursuant
to Section 3.1(a)(i).  In such event, the right of any Holder to registration
pursuant to this Section 3.1 shall be conditioned upon such Holder's
participation in such underwriting and the inclusion of such Holder's
Registrable Securities in the underwriting to the extent provided herein.  All
Holders proposing to distribute their securities through such underwriting shall
(together with the Company and the other holders distributing their securities
through such underwriting) enter into an underwriting agreement in customary
form with the managing underwriter or managing underwriters selected for such
underwriting by the Company (or by the Initiating Holders who have demanded such
registration as provided for in Section 3.2(b)).  Notwithstanding any other
provision of this Section 3.1, if the managing underwriter(s) determine(s) that
marketing factors require a limitation of the number of shares to be
underwritten and so advise(s) the Company, and (i) if such registration is the
first registered offering of the Company's securities to the general public, the
managing underwriter(s) may exclude from such registration and underwriting some
or all of the Registrable Securities which would otherwise be underwritten
pursuant hereto, and (ii) if such registration is initiated by the Company and
is other than the first registered offering of the Company's securities to the
public, the managing underwriter(s) may limit the number of Registrable
Securities to be included in the registration and underwriting to not less than
twenty-five percent (25%) of the securities included therein (based on aggregate
market value).  The Company shall advise all Participating Holders of any such
limitation, and the number of shares of Registrable Securities that may be
included in the registration and underwriting shall be allocated among the
Participating Holders in proportion, as nearly as practicable, to the respective
amounts of Registrable Securities held by each such Holder at the time of filing
the registration statement; PROVIDED, HOWEVER, that in a registration initiated
pursuant to Section 3.2 hereof, the allocation of the shares to be included in
such registration shall be determined pursuant to Section 3.2(b) hereof.  With
respect to any "selling Holder" that is selling securities hereunder and which
is a partnership or corporation, in the event of any underwriter cutback, the
partners, retired partners or stockholders of such "selling Holder," or the
estates and family members of any such partners and retired partners and any
trusts for the benefit of any of the foregoing persons shall be deemed to be a
single "selling Holder," and any pro rata allocation with respect to such
"selling Holder" shall be based upon the aggregate amounts of shares carrying
registration rights owned by all entities and individuals included in such
"selling Holder," as defined in this sentence.  No securities excluded from the
underwriting by reason of such underwriter's marketing limitation shall be
included in such registration.  If any Participating Holder disapproves of the
terms of the underwriting, such Holder may elect to withdraw therefrom by
written notice to the Company and the managing underwriter(s).  The Registrable
Securities so withdrawn shall also be withdrawn from registration and, unless
Section 3.13 applies to such registration, such withdrawn Registrable Securities
shall not be transferred in a public distribution prior to one hundred eighty
(180) days after the effective date of such registration.  If by the withdrawal
of such Registrable Securities a greater number of 

                                      -7-

<PAGE>

Registrable Securities held by other Holders may be included in such 
registration (up to the maximum of any limitation imposed by the managing 
underwriter(s)), the Company shall offer to all Holders who have requested 
inclusion of their Registrable Securities in the registration the right to 
include additional Registrable Securities in the same proportion used in 
determining the underwriter limitation in this Section 3.1(b).

               (c)  RIGHT TO TERMINATE REGISTRATION.  The Company shall have the
right to terminate or withdraw any registration initiated by it under this
Section 3.1 prior to the effectiveness of such registration whether or not any
Holder has elected to include Registrable Securities in such registration.

          3.2  DEMAND REGISTRATION.

               (a)  DEMAND FOR REGISTRATION.  If the Company shall receive from
Initiating Holders a written demand that the Company effect a registration of
all or a part of the Registrable Securities held by such Initiating Holders, the
Company will:

                    (i)  promptly give each other Holder written notice thereof;
and

                    (ii) as soon as practicable, use its diligent best efforts
to effect such registration (including, without limitation, the execution of an
undertaking to file post-effective amendments, appropriate qualifications under
applicable blue sky or other state securities laws and appropriate compliance
with exemptive regulations issued under the Securities Act and any other
applicable governmental requirements or regulations) as may be so requested and
as would permit or facilitate the sale and distribution of all or such portion
of such Initiating Holder's or Holders' Registrable Securities as are specified
in such demand, together with all or such portion of the Registrable Securities
of any other Holder or Holders joining in such request pursuant to Section
3.1(a)(ii); PROVIDED, HOWEVER, the Company shall not be obligated to effect any
such registration, qualification or compliance pursuant to this Section 3.2:

                         (A)  Prior to one hundred eighty (180) days after the
effective date of the first registration statement for a public offering of
securities of the Company (other than a registration statement relating solely
to employee stock option, stock purchase or similar plans, a registration
relating solely to an SEC Rule 145 transaction, or a registration on any other
form which does not include substantially the same information as would be
required to be included in a registration statement covering the sale of
Registrable Securities);

                         (B)  Unless, after the Company gives the notice
specified in Section 3.2(a)(i), the Holders propose to sell a number of shares
of Registrable Securities having an aggregate proposed offering price of at
least $10,000,000; 

                         (C)  After the Company has effected one (1) such
registration pursuant to this Section 3.2, pursuant to which all of the
Registrable Securities included in such registration have been sold; or

                                      -8-

<PAGE>

                         (D)  In any particular jurisdiction in which the
Company would be required to execute a general consent to service of process in
effecting such registration, qualification or compliance unless the Company is
already subject to service in such jurisdiction and except as may be required by
the Securities Act.

     Subject to the foregoing clauses (A) through (D), the Company shall file a
registration statement covering the Registrable Securities so requested to be
registered as soon as practicable; PROVIDED, HOWEVER, that if the Company shall
furnish to the Initiating Holder(s) a certificate signed by the CEO or the
President of the Company stating that in the good faith judgment of the Board it
would be seriously detrimental to the Company and its stockholders for such
registration statement to be filed at the date filing would be required
hereunder and that it is therefore essential to defer the filing of such
registration statement, the Company's obligation to use its diligent best
efforts to file a registration statement shall be deferred for a period not to
exceed ninety (90) days from the receipt of the demand from the Initiating
Holders; PROVIDED FURTHER that the Company shall not exercise such right to
defer a filing more often than once in any twelve (12) month period.

               (b)  UNDERWRITING.  If the Initiating Holders intend to
distribute the Registrable Securities covered by their demand by means of an
underwriting, they shall so advise the Company as a part of their demand made
pursuant to Section 3.2(a), and the Company shall include such information in
the written notices referred to in Sections 3.1(a)(i) and 3.2(a)(i).  In such
event, the right of any Holder to registration pursuant hereto shall be
conditioned upon such Holder's participation in such underwriting and the
inclusion of such Holder's Registrable Securities in the underwriting.  The
Company, together with all Participating Holders, shall enter into an
underwriting agreement in customary form with the managing underwriter or
managing underwriters selected for such underwriting by a majority in interest
of the Initiating Holders (which managing underwriter(s) shall be reasonably
acceptable for the Company).  Notwithstanding any other provision of this
Section 3.2, if the managing underwriter(s) determine(s) that marketing factors
require a limitation of the number of shares to be underwritten and so advise(s)
the Initiating Holders in writing, the Initiating Holders shall so advise all
Participating Holders, and the number of shares of Registrable Securities that
may be included in the registration and underwriting shall be allocated in the
following manner:  first among the Initiating Holders and the other Demand
Rights Holders who are Participating Holders in proportion, as nearly as
practicable, to the respective amounts of Registrable Securities held by each
such Holder at the time of filing the registration statement, and thereafter
among the other Participating Holders in proportion, as nearly as practicable,
to the respective amounts of Registrable Securities held by each such Holder at
the time of filing the registration statement.  With respect to any "selling
Holder" that is selling securities hereunder and which is a partnership or
corporation, in the event of any underwriter cutback, the partners, retired
partners or stockholders of such "selling Holder," or the estates and family
members of any such partners and retired partners and any trusts for the benefit
of any of the foregoing persons shall be deemed to be a single "selling Holder,"
any pro rata allocation with respect to such "selling Holder" shall be based
upon the aggregate amounts of shares carrying registration rights owned by all
entities and individuals included in such "selling Holder," as defined in this
sentence.  No securities excluded from the registration by reason of such
underwriter's marketing limitation 

                                      -9-

<PAGE>

shall be included in such registration.  If any Participating Holder 
disapproves of the terms of the  underwriting, such Holder may elect to 
withdraw therefrom by written notice to the Company, the managing 
underwriter(s) and the Initiating Holders.  The Registrable Securities so 
withdrawn shall also be withdrawn from registration and, unless Section 3.13 
applies to such registration, such withdrawn Registrable Securities shall not 
be transferred in a public distribution prior to one hundred eighty (180) 
days after the effective date of such registration.  If by the withdrawal of 
such Registrable Securities a greater number of Registrable Securities held 
by other Holders may be included in such registration (up to the maximum of 
any limitation imposed by the managing underwriter(s)), the Company shall 
offer to all Holders who have requested inclusion of their Registrable 
Securities in the registration the right to include additional Registrable 
Securities in the same proportion used in determining the underwriter 
limitation in this Section 3.2(b).

               (c)  OTHER SHARES.  If the underwriter has not limited the number
of Registrable Securities to be underwritten, the Company may include securities
for its own account and/or for the account of other holders of the Company's
securities in such registration if the underwriter so agrees.  

          3.3  FORM S-3 REGISTRATION.

               (a)  Following the initial offering of the Company's securities
to the general public, the Company will use its best efforts to qualify for the
registration of its securities on Form S-3 (or a successor form which allows
inclusion or incorporation by reference of substantial information by reference
to other documents filed with the SEC).  After and during any period in which
the Company is so qualified, any Holder shall have the right to request an
unlimited number of registrations of Registrable Securities on Form S-3 (or such
successor form), subject only to:  (i) compliance with the procedures specified
in Section 3.2(b) (except that all Participating Holders shall have the
opportunity to have a ratable portion of their Registrable Securities included
in such registration without preference for Demand Rights Holders); (ii) the
requirement that the Holders requesting such registration propose to dispose of
Registrable Securities having an aggregate proposed offering price of not less
than $1,000,000; and (iii) the limitation that the Holders may not demand more
than two (2) such registrations on Form S-3 during any twelve (12) month period.
The Company shall promptly give notice to all Holders of the receipt of a
request for registration pursuant to this Section and shall provide a reasonable
opportunity for other Holders to participate in the registration.  Subject to
the foregoing, the Company will use its diligent best efforts to promptly effect
the registration (including, without limitation, the execution of an undertaking
to file post-effective amendments, appropriate qualifications under blue sky or
other state securities laws and appropriate compliance with applicable
regulations issued under the Securities Act and any other governmental
requirements and regulations) of all Registrable Securities on Form S-3 to the
extent requested by the Holder or Holders thereof.

               (b)  Notwithstanding the foregoing, the Company shall not be
obligated to take any action pursuant to this Section 3.3:  (i) during the
period starting with the date sixty (60) days prior to the filing of, and ending
on a date six (6) months following the effective date 

                                      -10-

<PAGE>

of, a registration statement filed or to be filed by the Company (other than 
a registration relating solely to employee stock option, stock purchase or 
similar plans, a registration relating solely to an SEC Rule 145 Transaction 
or any other registration which is not appropriate for the registration of 
Registrable Securities), PROVIDED that the Company is actively employing in 
good faith all reasonable efforts to cause such registration statement to 
become effective; (ii) in any particular jurisdiction in which the Company 
would be required to execute a general consent to service of process in 
effecting such registration, qualification or compliance unless the Company 
is already subject to service in such jurisdiction and except as may be 
required by the Securities Act; or (iii) if the Company shall furnish to the 
Holders requesting such registration a certificate signed by the CEO or the 
President of the Company stating that in the good faith judgment of the Board 
it would be seriously detrimental to the Company and its stockholders for 
such registration statement to filed at the date filing would be required 
hereunder and that it is therefore essential to defer the filing of such 
registration statement, then the Company's obligation to use its diligent 
best efforts to file a registration statement shall be deferred for a period 
not to exceed ninety (90) days from the receipt of the request to file such 
registration; PROVIDED, that the Company shall not exercise such right to 
defer a filing more than once in any twelve (12) month period.

          3.4  EXPENSES OF REGISTRATION.  All expenses incurred in connection
with any registration, qualification or compliance pursuant to Sections 3.1, 3.2
or 3.3, including without limitation, all registration, filing and qualification
fees, blue sky fees and expenses, printing expenses, escrow fees, accounting
fees incidental to or required by such registration (including, without
limitation, any special audits), the fees and disbursements of counsel for the
Company with respect to such registration and the reasonable fees and
disbursements of one (1) counsel for the Participating Holders in such
registration shall be borne by the Company; PROVIDED, HOWEVER, that the
following expenses shall be borne by the Holders participating in such
registration:

               (a)  All fees and disbursements of counsel for the Holders other
than those specifically required herein to be borne by the Company; and

               (b)  Underwriters' fees, discounts and commissions relating to
Registrable Securities being sold in such registration.

If a registration proceeding begun pursuant to Section 3.2 is withdrawn by the
Initiating Holders, the expenses of such registration proceeding shall be borne
by the Holders, pro rata, according to the number of shares of Registrable
Securities requested to be registered by Holders who requested to participate in
such registration; PROVIDED, HOWEVER, that if such request is withdrawn after
the filing of the registration statement as a result of the addition of
materially adverse information concerning the Company in an amendment to such
registration statement, which information was known to the Company but not the
Initiating Holders at the time of such request, then such expenses that would
otherwise be payable by such Holders shall be payable by the Company and such
withdrawn request shall not be counted as a request for purposes of Section 3.2
or as a withdrawn demand for purposes of this Section 3.4.

                                      -11-

<PAGE>


          3.5  OBLIGATIONS OF THE COMPANY.  Whenever required under this 
Section 3 to effect the registration of any Registrable Securities, the 
Company shall, as expeditiously as reasonably possible:

               (a)  Prepare and file with the SEC a registration statement with
respect to such Registrable Securities and use its best efforts to cause such
registration statement to become effective, and keep such registration statement
effective for up to one hundred eighty (180) days or until the Holder or Holders
have completed the distribution relating thereto, whichever first occurs.

               (b)  Prepare and file with the SEC such amendments and
supplements to such registration statement and the prospectus used in connection
with such registration statement as may be necessary to comply with the
provisions of the Securities Act with respect to the disposition of all
securities covered by such registration statement.

               (c)  Furnish to the Holders such numbers of copies of a
prospectus, including a preliminary prospectus, in conformity with the
requirements of the Securities Act, and to such other documents as they may
reasonably request in order to facilitate the disposition of Registrable
Securities owned by them.

               (d)  Use its best efforts to register and qualify the securities
covered by such registration statement under such other securities or blue sky
laws of such jurisdictions as shall be reasonably requested by the Holders,
provided that the Company shall not be required in connection therewith or as a
condition thereto to qualify to do business or to file a general consent to
service of process in any such states or jurisdictions.

               (e)  In the event of any underwritten public offering, enter into
and perform its obligations under an underwriting agreement, in usual and
customary form, with the managing underwriter(s) of such offering.  Each Holder
participating in such underwriting shall also enter into and perform its
obligations under such an agreement.

               (f)  Notify each Holder of Registrable Securities covered by such
registration statement at any time when a prospectus relating thereto is
required to be delivered under the Securities Act of the happening of any event
as a result of which the prospectus included in such registration statement, as
then in effect, includes an untrue statement of a material fact or omits to
state a material fact required to be stated therein or necessary to make the
statements therein not misleading in the light of the circumstances then
existing.

          3.6  INDEMNIFICATION.

               (a)  The Company will indemnify each Holder participating in any
registration effected pursuant to this Section 3, each of their respective
officers, directors, partners and agents, and each person controlling such
Holder within the meaning of the Securities Act, and each underwriter, if any,
and each person who controls any underwriter within the meaning of the
Securities Act, against all claims, losses, damages and liabilities (or actions
or settlements in respect thereof) arising out of or based on (i) any untrue
statement (or 

                                      -12-

<PAGE>

alleged untrue statement) of a material fact contained in any prospectus, 
offering circular or other similar document (including any related 
registration statement, notification or the like) incident to any such 
registration, qualification or compliance, or (ii) any omission (or alleged 
omission) to state therein a material fact required to be stated therein or 
necessary to make the statements therein, in light of the circumstances in 
which they were made, not misleading, or (iii) any violation (or alleged 
violation) by the Company of any federal or state law, rule or regulation 
applicable to the Company in connection with any such registration, 
qualification or compliance. The Company will reimburse each such person, 
each such officer and director, partner, agent and controlling person, each 
such underwriter and each person who controls any such underwriter, for any 
legal and any other expenses reasonably incurred in connection with 
investigating or defending any such claim, loss, damage, liability or action; 
provided that the Company will not be liable in any such case to the extent 
that any such claim, loss, damage or liability is caused by any untrue 
statement (or alleged untrue statement) or omission (or alleged omission) 
based upon written information furnished to the Company by an instrument 
duly, executed by such Holder or underwriter and stated to be specifically 
for use therein.

               (b)  Each Holder will, if securities held by or issuable to such
Holder are included in such registration, qualification or compliance, indemnify
the Company, each of its directors, each of its officers who sign such
registration statement, each underwriter, if any, of the Company's securities
covered by such registration statement, each person who controls the Company or
such underwriter within the meaning of the Securities Act and each other such
Holder, each of its officers, directors, partners and agents and each person
controlling such other Holder within the meaning of the Securities Act against
all claims, losses, damages and liabilities (or actions or settlements in
respect thereof) arising out of or based on (i) any untrue statement (or alleged
untrue statement) of a material fact contained in any such registration
statement or prospectus, or (ii) any omission (or alleged omission) to state
therein a material fact required to be stated therein or necessary to make the
statements therein, in light of the circumstances in which they were made, not
misleading, and will reimburse the Company, such Holders, such directors,
officers, persons or underwriters for any legal or any other expenses reasonably
incurred in connection with investigating or defending any such claim, loss,
damage, liability or action, in each case to the extent, but only to the extent,
that such untrue statement (or alleged untrue statement) or omission (or alleged
omission) is made in such registration statement or prospectus in reliance upon
and in conformity with written information furnished to the Company by an
instrument duly executed by such Holder and stated to be specifically for use
therein; provided that in no event shall the liability of any Holder pursuant to
this Section 3.6(a) exceed the amount of the gross proceeds received by such
person from the sale of securities in such registration.

               (c)  Each party entitled to indemnification under this
Section 3.6 (the "INDEMNIFIED PARTY") shall give notice to the party required to
provide such indemnification (the "INDEMNIFYING PARTY") promptly after such
Indemnified Party has actual knowledge of any claim as to which indemnity may be
sought, and shall permit the Indemnifying Party to assume the defense of any
such claim or any litigation resulting therefrom; provided that counsel for the
Indemnifying Party, who shall conduct the defense of such claim or litigation,
shall be approved by the Indemnified Party (whose approval shall not be
unreasonably withheld), and the 

                                      -13-

<PAGE>

Indemnified Party may participate in such defense at such party's expense, 
and provided further that the failure of any Indemnified Party to give notice 
as provided herein shall not relieve the Indemnifying Party of its 
obligations under this Section 3, unless the failure to give notice is 
materially prejudicial to an Indemnifying Party's ability to defend such 
action.  No Indemnifying Party, in the defense of any such claim or 
litigation, shall, except with the consent of each Indemnified Party, consent 
to entry of any judgment or enter into any settlement which does not include 
as an unconditional term thereof the giving by the claimant or plaintiff to 
such Indemnified Party of a release from all liability in respect to such 
claim or litigation.  An Indemnified Party shall have the right to retain one 
(1) separate counsel, with the reasonable fees and expenses to be paid by the 
Indemnifying Party, if representation of such Indemnified Party would be 
inappropriate due to actual differing interests between such Indemnified 
Party and the Indemnifying Party; provided, however, that all Indemnified 
Parties with the same actual differing interests from the Indemnifying Party 
shall be entitled to payment for only one (1) counsel collectively.  The 
Indemnifying Party shall pay the expenses of the Indemnified Party as they 
become due and payable.

               (d)  The indemnity provisions contained in Sections 3.6(a) and
3.6(b) shall not apply to amounts paid in settlement of any claim, loss, damage,
liability or action if such settlement is effected without the consent of the
Indemnifying Party.

               (e)  If the indemnification provided for in this Section 3.6 is
held by a court of competent jurisdiction to be unavailable to an Indemnified
Party with respect to any losses, claims, damages or liabilities referred to
herein, the Indemnifying Party, in lieu of indemnifying such Indemnified Party
thereunder, shall to the extent permitted by applicable law contribute to the
amount paid or payable by such Indemnified Party as a result of such loss,
claim, damage or liability in such proportion as is appropriate to reflect the
relative fault of the Indemnifying Party on the one hand and of the Indemnified
Party on the other in connection with the violations(s) that resulted in such
loss, claim, damage or liability, as well as any other relevant equitable
considerations.  The relative fault of the Indemnifying Party and of the
Indemnified Party shall be determined by a court of law by reference to, among
other things, whether the untrue or alleged untrue statement of a material fact
or the omission to state a material fact relates to information supplied by the
Indemnifying Party or by the Indemnified Party and the parties' relative intent,
knowledge, access to information and opportunity to correct or prevent such
statement or omission; provided, that in no event shall any contribution by a
Holder hereunder exceed the proceeds from the offering received by such Holder.

          3.7  INFORMATION BY HOLDER.  Each Holder whose securities are included
in any registration shall furnish in writing to the Company such information
regarding such Holder and the distribution proposed by such Holder as the
Company may reasonably request in writing and as shall be required in connection
with any registration, qualification or compliance referred to in this
Section 3.  

          3.8  SALE WITHOUT REGISTRATION.  At the time of any transfer of any
shares of Preferred Stock or Registrable Securities which shall not be
registered under the Securities Act, the Company may require, as a condition of
allowing such transfer, that the holder or transferee 

                                      -14-

<PAGE>

furnish to the Company: (a) such information as is reasonably necessary in 
order to establish that such transfer may be made without registration under 
the Securities Act; and (b) except for transfers proposed to be made in 
accordance with SEC Rule 144 or in connection with distributions to partners 
of Investors which are partnerships, at the expense of the holder or 
transferee, an opinion of counsel, reasonably satisfactory in form and 
substance to the Company, to the effect that such transfer may be made 
without registration under the Securities Act; provided that nothing 
contained in this Section 3.8 shall relieve the Company from complying with 
any request for registration, qualification or compliance made pursuant to 
the other provisions of this Section 3.

          3.9  RULE 144 REPORTING.  With a view to making available to the
Holders the benefits of certain rules and regulations of the SEC which may
permit the sale of the Registrable Securities to the public without
registration, the Company agrees to use its best efforts to:

               (a)  Make and keep public information available, as those terms
are understood and defined in SEC Rule 144, at all times after the effective
date of the first registration filed by the Company for an offering of its
securities to the general public;

               (b)  File with the SEC in a timely manner all reports and other
documents required of the Company under the Securities Act and the Exchange Act
(at any time after it has become subject to such reporting requirements); and

               (c)  So long as a Holder owns any Registrable Securities, furnish
to such Holder forthwith upon request:  (i) a written statement by the Company
as to its compliance with the reporting requirements of Rule 144 (at any time
after ninety (90) days after the effective date of the first registration
statement filed for an offering of the Company's securities to the general
public) and of the Securities Act and the Exchange Act (at any time after it has
become subject to such reporting requirements); (ii) a copy of the most recent
annual or quarterly report of the Company; and (iii) such other reports and
documents so filed by the Company as may reasonably be requested in availing
such person of any rule or regulation of the SEC permitting the sale of any such
securities without registration.

          3.10  TRANSFER OF RIGHTS.  The rights to cause the Company to register
securities granted by the Company under Sections 3.1, 3.2 and 3.3 hereof may not
be assigned to a transferee or assignee other than a Founder's Transferee or a
Preferred Transferee, in each case who agrees in writing to be bound by the
provisions of this Section 3, without the written consent of the Company,
provided that a transfer may be made to the corporate successor or an affiliate
of a Holder without the consent of the Company if (a) such transfer may
otherwise be effected in accordance with the securities laws and (b) the
transferee shall agree to be bound by all of the provisions of this Section 3.

          3.11  DELAY OF REGISTRATION.  No Holder shall have any right to obtain
or seek an injunction restraining or otherwise delaying any registration as the
result of any controversy that might arise with respect to the interpretation or
implementation of this Section 3.  

                                      -15-

<PAGE>

          3.12  LIMITATIONS ON SUBSEQUENT REGISTRATION RIGHTS.  From and after
the date of this Agreement, the Company shall not, without the prior written
consent of Holders other than Founders holding a majority of the then
outstanding Registrable Securities and securities convertible into Registrable
Securities held by all Holders other than Founders, enter into any agreement
with any holder or prospective holder of any securities of the Company which
would allow such holder or prospective holder to (1) require the Company to
effect a registration or (ii) include any securities in any registration filed
under Section 3.1, 3.2 or 3.3 hereof, unless, under the terms of such agreement,
such Holder or prospective Holder may include such securities in any such
registration only to the extent that the inclusion of such securities will not
diminish the amount of Registrable Securities which are included in such
registration and such agreement includes as a term thereof the equivalent of
Section 3.13 hereof.  

          3.13  MARKET STAND-OFF AGREEMENT.  Each Holder hereby agrees that 
for a period of one hundred eighty (180) days following the effective date of 
the first registration statement of the Company covering Common Stock (or 
other securities) to be sold on its behalf in an underwritten public offering 
(or for such shorter period as may be allowed by the managing underwriter or 
underwriters of such offering), not to sell, make any short sale of, loan, 
grant any option for the purchase of, or otherwise transfer or dispose of 
(other than to donees who agree to be similarly bound) any capital stock of 
the Company held by such Holder at any time during such period except Common 
Stock included in such registration, PROVIDED, that all officers and 
directors of the Company who hold securities of the Company, all holders of 
five percent (5%) or more of the Company's outstanding securities, and all 
other persons with registration rights (whether or not pursuant to this 
Agreement) enter into similar agreements.  In order to enforce the foregoing 
covenant, the Company may impose stop-transfer instructions with respect to 
the securities of each Holder (and the securities of every other person 
subject to the foregoing restriction) until the end of such period.

     4.   INFORMATION RIGHTS.  The Company and the Investors agree as follows:

          4.1  FINANCIAL INFORMATION.  Subject to the provisions of this Section
4, the Company will furnish the following reports to each Investor so long as
such Investor (together with any of its affiliates) holds not less than 100,000
shares of Common Stock (including shares of Common Stock issuable upon
conversion of outstanding shares of Preferred Stock), as adjusted for
recapitalizations, stock splits, stock dividends and the like:

               (a)  As soon as practicable after the end of each quarterly
fiscal period in each fiscal year of the Company (other than the last quarterly
fiscal period of each such fiscal year), and in any event within forty-five (45)
days thereafter, copies of (i) a consolidated balance sheet of the Company and
its subsidiaries as at the end of such quarter and (ii) consolidated statements
of income, changes in stockholders' equity and cash flows of the Company and its
subsidiaries for such quarter and (in the case of the second and third quarters)
for the portion of the fiscal year ending with such quarter, setting forth in
each case in comparative form the figures for the corresponding periods in the
previous fiscal year, all in reasonable detail, prepared in accordance with
generally accepted accounting principles applicable to quarterly financial

                                      -16-

<PAGE>

statements generally, and certified as complete and correct, subject to changes
resulting from year-end adjustments, by a senior financial officer of the
Company.

               (b)  As soon as practicable after the end of each fiscal year of
the Company, and in any event within ninety (90) days thereafter, copies of
(i) a consolidated balance sheet of the Company and its subsidiaries as at the
end of such fiscal year and (ii) consolidated statements of income, changes in
stockholders' equity and cash flows of the Company and its subsidiaries for such
fiscal year, setting forth in each case in comparative form the figures for the
previous fiscal year, all in reasonable detail, prepared in accordance with
generally accepted accounting principles and accompanied by (iii) an opinion
thereon of independent certified public accountants of recognized national
standing selected by the Company, which opinion shall, without qualification,
state that such financial statements present fairly, in all material respects,
the consolidated financial position of the Company being reported upon and its
consolidated results of operations and cash flows and have been prepared in
conformity with generally accepted accounting principles, and that the
examination of such accountants in connection with such financial statements has
been made in accordance with generally accepted auditing standards, and that
such audit provides a reasonable basis for such opinion in the circumstances,
and (iv) a certification by a senior financial officer of the Company that such
financial statements are complete and correct.

               (c)  Promptly, but in any event not more than five (5) business
days after the receipt thereof, a copy of each other report submitted to the
Company by independent certified public accountants in connection with any
annual, interim or special audit made by them of the books of the Company.

               (d)  Promptly upon their becoming available, one copy of each
financial statement, report, notice or proxy statement sent by the Company to
stockholders generally, and of each regular or periodic report and any
registration statement, prospectus or written communication (other than
transmittal letters), and each amendment thereto, in respect thereof filed by
the Company with, or received by the Company in connection therewith from, the
National Association of Securities Dealers, any securities exchange or the SEC.

               (e)  For so long as such Investor is eligible to receive reports
under this Section 4.1, it shall also have the right, at its expense, to visit
and inspect any of the properties of the Company or any of its subsidiaries, to
examine their books of account and records, to discuss their affairs, finances
and accounts with their officers, employees and accountants and to consult with
and advise their directors and officers on the management of their business, all
at such reasonable times and as often as may be reasonably requested; PROVIDED,
HOWEVER, that the Company shall not be obligated to provide any information that
it reasonably considers to be a trade secret or to be confidential information.

          4.2  ADDITIONAL INFORMATION.  As long as any Investor (together with
any of its  affiliates) holds not less than 200,000 shares of Common Stock
(including shares of Common Stock issuable upon conversion of outstanding shares
of Preferred Stock), as adjusted for 

                                      -17-

<PAGE>

recapitalizations, stock splits, stock dividends and the like, the Company 
will mail the following reports to such Investor:

               (a)  Prior to the end of each fiscal quarter, a budget for the
next fiscal quarter, and, as soon as prepared, any other budgets or revised
budgets prepared by the Company.

               (b)  As soon as practicable after the end of each fiscal month,
and in any event within thirty (30) days thereafter, a monthly progress report
against budget, explaining any material discrepancies.

          4.3  TRANSFER OF INFORMATION RIGHTS.  The information rights set forth
in Sections 4.1 and 4.2 may be transferred in any non-public transfer of
securities of the Company, PROVIDED that the Company is given written notice of
such transfer, and PROVIDED FURTHER that such rights may only be transferred to
a holder of, or affiliated holders who in the aggregate hold, at least the
amount of shares specified in Sections 4.1 and  4.2.  In the event that the
Company reasonably determines that provision of information to a transferee
pursuant to this Section 4.3 would materially adversely affect its proprietary
or competitive position, such information may be edited in the manner necessary
to avoid such affect.

          4.4  TERMINATION OF COVENANTS.  The covenants set forth in
Sections 4.1 and 4.2  shall terminate and be of no further force or effect at
such time as the Company is required to file reports with the SEC pursuant to
Section 13(a) or 15(d) of the Exchange Act.

          4.5  AFFILIATED PARTIES.  For purposes of this Section 4, Preferred
Stock and/or Common Stock held by affiliated parties shall be deemed to be held
by a single Investor.  Affiliated parties shall include employees, directors,
stockholders or partners of an Investor, and other persons controlling,
controlled by or under common control with an Investor.  Affiliated groups shall
designate one member to receive the information or exercise the rights to which
the group is entitled under this Section 4.  Notwithstanding the foregoing, for
purposes of this Section 4.5, SB1, SB2 and SB3 shall not be treated as being
affiliated with one another.

          4.6  CONFIDENTIALITY OF INFORMATION; SECURITIES LAWS.  

               (a)  GENERAL.  Each Investor agrees to maintain the
confidentiality of any information obtained by such Investor pursuant to
Section 4.1 or 4.2 which may be proprietary to the Company or otherwise
confidential unless and until such information has been made available to the
public or to any other third party on a non-confidential basis, or such Investor
is required to disclose such information by a governmental body.  Each Investor
further acknowledges and understands that any information so obtained (whether
or not of a proprietary nature) may be considered "inside" non-public
information.  Each Investor agrees that it will not utilize such information in
connection with the purchase and/or sale of the Company's securities, except in
compliance with applicable state and federal securities laws.  Information shall
not be confidential or proprietary if: (i) in the possession of Investor at the
time of disclosure as shown by Investor's files and records immediately prior to
the time of disclosure; (ii) before or after it has been disclosed to Investor,
it is part of the public knowledge or literature, not as a result of 

                                      -18-

<PAGE>

any action or inaction of Investor; or (iii) approved for release by written 
authorization of the Company.

               (b)  THE BLANCH TRANSFER AGREEMENT.  Notwithstanding the
provisions of this Section 4, the Company shall not be required to provide to
Blanch any information that Enan is not required to provide pursuant to Section
6.4 of the Blanch Transfer Agreement.

     5.   PARTICIPATION IN FUTURE FINANCINGS.  

          5.1  ISSUANCES OF NEW SECURITIES.  As used in this Section 5, the term
"NEW SECURITIES" means any shares of any class or series of capital stock of the
Company, whether or not presently authorized, which the Company may hereafter
issue, any warrants, options, or rights to acquire such capital stock, and any
instrument convertible into or exchangeable for such capital stock.

               (a)  Except as provided in paragraph (c) below, if the Company
shall issue any New Securities, it shall offer to sell to each Investor who is a
Preferred Holder and to each assignee of a Preferred Holder permitted under
Section 5.3 below a Ratable Portion (as hereinafter defined) of such New
Securities on the same terms and conditions and at the lowest price as such New
Securities are issued to any person in accordance with this Section 5.  "RATABLE
PORTION" shall mean that portion of such New Securities that bears the same
ratio to all such New Securities (including for this purpose all New Securities
which may be purchased by all Preferred Holders and their permitted assignees
pursuant to this Section 5) as the number of shares of Common Stock issuable
upon conversion of the Preferred Stock held by such Preferred Holder and the
number of shares of Common Stock issued upon such conversion and held by such
Preferred Holder immediately prior to such issuance of New Securities bears to
the Outstanding Common Shares.  "OUTSTANDING COMMON SHARES" means all shares of
Common Stock outstanding and all shares of Common Stock issuable upon conversion
of all convertible securities outstanding and upon exercise of all warrants and
options outstanding, in each case immediately prior to such issuance of New
Securities.

               (b)  The Company shall use reasonable efforts to notify the
eligible Preferred Holders a reasonable time prior to the initial issuance of
the New Securities and to provide such Preferred Holders with an opportunity to
participate in the issuance contemporaneously with the issuance to the first
purchaser(s) of the New Securities; but in no event shall notice be given later
than thirty (30) days after such issuance.  Such notice shall contain all
material terms of the issuance and of the New Securities.  Each eligible
Preferred Holder may elect to exercise all or any portion of its rights under
this Section 5 by giving written notice to the Company within fifteen (15) days
following the Company's notice.  If the consideration paid by others for the New
Securities is not cash, and if the electing Preferred Holder cannot for any
reason pay for the New Securities in the form of such non-cash consideration,
such Preferred Holder may pay the cash equivalent thereof, as determined in good
faith by the Board.  All payments shall be delivered by the electing Preferred
Holder to the Company not later than the date specified by the Company in its
notice, but in no event earlier than twenty (20) days after the Company's
notice.

                                      -19-

<PAGE>

               (c)  The provisions of this Section 5 shall not apply to (i)
shares of Common Stock issued or issuable by the Company, which shares are
excluded from the definition of "Additional Shares of Common Stock" for purposes
of Article 4, Section 2, of the Certificate of Incorporation of the Company (the
"CERTIFICATE"), as such definition may be amended from time to time, or (ii)
shares of Series E Stock.

          5.2  TERMINATION OF RIGHTS.  The rights of the Preferred Holders under
this Section 5 shall terminate immediately prior to the closing of an
underwritten public offering of securities by the Company which satisfies the
requirements of the Certificate for the automatic conversion of the Preferred
Stock.

          5.3  TRANSFER OF RIGHTS.  Each Preferred Holder's rights under this
Section 5 shall be assignable only to a Preferred Transferee who agrees in
writing to be bound by the provisions of this Agreement.  

     6.   RIGHTS REGARDING TRANSFERS OF FOUNDERS' STOCK.  Each Founder hereby
agrees as follows:

          6.1  NOTICE OF PROPOSED TRANSFER.  Before a Founder may effect any
transfer of any Founder's Stock (the "OFFERED STOCK"), such Founder (the
"SELLING FOUNDER") must give at the same time to the other Founder (the
"NON-SELLING FOUNDER"), the Company and the Preferred Holders and M&M
(collectively, the "CO-SALE RIGHTS HOLDERS") a written notice signed by the
Selling Founder (the "SELLING FOUNDER'S NOTICE") setting forth the following: 
(a) the Selling Founder's bona fide intention to transfer such Offered Stock;
(b) the number of shares of the Offered Stock; (c) the name, address and
relationship, if any, to the Selling Founder of each proposed purchaser or other
transferee; and (d) the bona fide cash price or, in reasonable detail, other
consideration, per share for which the Selling Founder proposes to transfer such
Offered Stock (the "OFFERED PRICE").  The Selling Founder's Notice shall further
state (i) that the Non-Selling Founder may acquire, in accordance with the
provisions of Section 6.2 hereof, any of the Offered Stock for the Offered Price
and upon the other terms and conditions set forth therein; (ii) that if the
Non-Selling Founder does not purchase all of the Offered Stock, the Company may
acquire such Offered Stock not previously purchased (the "REFUSED STOCK") upon
the same terms and conditions; (iii) that if all such Offered Stock is not
purchased by the Non-Selling Founder and/or the Company, the Co-Sale Rights
Holders may exercise their rights under Section 6.3 hereof; and (iv) the date
upon which each of the Non-Selling Founder's, the Company's and the Co-Sale
Rights Holders' rights under this Section 6 with respect to such Offered Stock
expire hereunder.  Upon the request of the Non-Selling Founder, the Company or
any Co-Sale Rights Holder, the Selling Founder will promptly furnish such
information to the Non-Selling Founder, the Company and the Co-Sale Rights
Holders as may be reasonably requested to establish that the offer and proposed
transferee are bona fide.

                                      -20-

<PAGE>

          6.2  RIGHTS OF FIRST REFUSAL ON TRANSFERS BY THE FOUNDERS.

               (a)  NON-SELLING FOUNDER'S RIGHT.  The Non-Selling Founder shall
have the right of first refusal to purchase all or any part of the Selling
Founder's Offered Stock, if the Non-Selling Founder gives written notice of the
exercise of such right to the Selling Founder and the Company within fifteen
(15) days (the "NON-SELLING FOUNDER'S REFUSAL PERIOD") after the date of
delivery of the Selling Founder's Notice to the Non-Selling Founder.

               (b)  THE COMPANY'S RIGHT.  If the Non-Selling Founder does not
fully exercise his right of first refusal, as provided in Section 6.2(a) above,
before the expiration of the Non-Selling Founder's Refusal Period, the Company
shall have the right of first refusal to purchase all or any part of the Refused
Stock.  If the Company desires to exercise its right of first refusal to
purchase Refused Stock, the Company must, within the ten (10) day period (the
"COMPANY REFUSAL PERIOD") following the end of the Non-Selling Founder's Refusal
Period, give written notice to the Selling Founder of its election to purchase
an amount of the Refused Stock, indicating the number of shares that it desires
to purchase.

               (c)  PURCHASE PRICE.  The purchase price for the Offered Stock to
be purchased by the Non-Selling Founder or for the Refused Stock to be purchased
by the Company exercising its right of first refusal under this Section 6.2 will
be the Offered Price, but will be payable as set forth in Section 6.2(d) below. 
If the Offered Price includes consideration other than cash, the cash equivalent
value of the non-cash consideration will be determined by the Board in good
faith, which determination will be binding upon the Selling Founder, the
Non-Selling Founder and the Company, absent fraud or error.

               (d)  PAYMENT.  Payment of the purchase price for the Offered
Stock to be purchased by the Non-Selling Founder or for the Refused Stock to be
purchased by the Company exercising its right of first refusal will be made
within seven (7) days after the date of the last day of the Non-Selling
Founder's Refusal Period or, if applicable, the Company Refusal Period.  Payment
of the purchase price will be made, at the option of the Non-Selling Founder or
the Company, as the case may be, (i) in cash (by cashier's check or wire
transfer), (ii) by cancellation of all or a portion of any outstanding
indebtedness of the Selling Founder to the Non-Selling Founder or the Company,
as the case may be, or (iii) by any combination of the foregoing.

               (e)  RIGHTS AS A STOCKHOLDER.  If the Non-Selling Founder and/or
the Company exercise their rights of first refusal to purchase all of the
Offered Stock, then, upon the date the notice of such exercise is given by the
Non-Selling Founder and/or the Company, the Selling Founder will have no further
rights as a holder of such Offered Stock with respect to which a right of first
refusal has been exercised, except the right to receive payment for such Offered
Stock from the Non-Selling Founder and/or the Company, as the case may be, in
accordance with the terms of this Agreement, and the Selling Founder will
forthwith cause all certificate(s) evidencing such Offered Stock to be
surrendered to the Company for transfer or cancellation, as the case may be.

                                      -21-

<PAGE>

               (f)  SELLING FOUNDER'S RIGHT TO TRANSFER.  If the Non-Selling
Founder and /or the Company have not elected to purchase all of the Offered
Stock, then, subject to the right of co-sale set forth in Section 6.3 hereof,
the Selling Founder may transfer the Offered Stock permitted to be sold by the
Selling Founder, to any person named as a purchaser or other transferee in the
Selling Founder's Notice, at the Offered Price or at a higher price, provided
that such transfer (i) is consummated within forty-five (45) days after the date
of the Selling Founder's Notice and (ii) is in accordance with all the terms of
this Agreement.  If the Offered Stock is not so transferred during such period,
then the Selling Founder may not transfer any of such Offered Stock without
complying again in full with the provisions of this Agreement.

          6.3  RIGHT OF CO-SALE.

               (a)  THE RIGHT.  In the event that a Selling Founder proposes to
sell or transfer shares of Founder's Stock, and has complied with the provisions
of Section 6.2 above, and the Non-Selling Founder and/or the Company shall not
have elected to purchase all of the Offered Stock, the Selling Founder shall
give written notice (the "CO-SALE RIGHTS NOTICE") of such proposed sale to each
of the Co-Sale Rights Holders setting forth: (i) the number of shares of the
Offered Stock proposed to be sold or transferred; (ii) the name, address and
relationship, if any, to the Selling Founder of each proposed purchaser or other
transferee; (iii) the Offered Price; and (iv) that the proposed purchaser or
other Transferee has been informed of the co-sale rights provided in this
Section 6.3.  The Co-Sale rights Holders shall each have the right, exercisable
upon written notice to the Selling Founder within twenty (20) days after
delivery of the Co-Sale Rights Notice, to participate in such sale of Offered
Stock.  Each Co-Sale Rights Holder shall be entitled to sell its Pro Rata Share
(as hereinafter defined) of the shares of Offered Stock proposed to be sold by
the Selling Founder.  A Co-Sale Rights Holder's "PRO RATA SHARE" shall be equal
to a fraction, the numerator of which is the number of shares of Common Stock
held by such Co-Sale Rights Holder and the denominator of which is the total
number of shares of Common Stock held by all Co-Sale Rights Holders PLUS the
total number of shares of Founder's Stock held by the Selling Founder.  For
purposes of making such computation, Common Stock shall be deemed to include
shares of Common Stock issuable upon conversion of shares of Preferred Stock.

               (b)  PROHIBITED TRANSFERS.  Any attempt to transfer shares of the
Company in violation of this Section 6.3 shall be void and the Company agrees
that it will not effect such a transfer nor will it treat any alleged transferee
as the holder of such shares without the written consent of the Preferred
Holders.

          6.4  LIMITATIONS ON RIGHTS.  Sections 6.1, 6.2 and 6.3 hereof shall
not apply to a sale, assignment or transfer of Founder's Stock which
constitutes:

                    (i)  A pledge of Founder's Stock made pursuant to a bona
fide loan transaction that creates a mere security interest; any transfer to a
Founder's ancestors, descendants or spouse or to trusts for the benefit of such
persons or a Founder; or any bona fide gift; PROVIDED that the pledgee,
transferee or donee shall enter into a written agreement to be bound by and
comply with all provisions of this Agreement; provided, that such transferred
stock 

                                      -22-

<PAGE>

shall remain "Founder's Stock" hereunder, and such pledgee, transferee or 
donee shall be treated as a "Founder" for purposes of this Section 6;

                    (ii) A transfer to any parent, shareholder, subsidiary or
affiliate of such Founder or any corporation, general or limited partnership,
trust or other entity or organization in which any of the foregoing,
individually or in the aggregate, has a majority of the equity interest, and
such Founder's immediately family, and trusts if a majority of the beneficiaries
of the trust are such Founder or members of his immediate family; or

                    (iii)     A transfer pursuant to Section 7A.c of the Series
B Agreement or Section 7A.c of the IIX Transfer Agreement.

          6.5  TRANSFER OF RIGHTS.  Each Preferred Holder's rights under this
Section 6 shall be assignable only to (i) Preferred Transferees and (ii) any
fund or entity affiliated with and under common control with such Preferred
Holder, in each case who agree in writing to be bound by the provisions of this
Section 6.

          6.6  TERMINATION OF RIGHTS.  The rights set forth in this Section 6
shall terminate immediately prior to the closing of an underwritten public
offering of securities by the Company which satisfies the requirements of the
Certificate for the automatic conversion of the Preferred Stock.

     7.   OTHER COVENANTS.

          7.1  CONFLICTS OF INTEREST.  Unless the Company first obtains
appropriate approval of the Board and, if necessary, stockholders in accordance
with the Delaware General Corporation Law, the Company shall use its best
efforts to ensure that (a) officers of the Company will not become indebted to
the Company except in connection with stock purchases approved by the Board,
travel advances and other transactions in the ordinary course of business, and
(b) officers of the Company will not have any direct or indirect ownership
interest in any firm or corporation with which the Company has a business
relationship or with which it competes (except that officers may own up to five
percent (5%) of the outstanding stock in publicly traded companies which may
have a business relationship with or compete with the Company).

          7.2  LIFE INSURANCE.  The Company agrees to maintain "Key Person"
insurance, with proceeds payable to the Company, covering the death or
disability of Enan in the amount of $2 million, as well as any other members of
the Company management deemed by the Board to be essential to the success of the
Company.

          7.3  SOFTBANK RIGHTS REGARDING BOARD OF DIRECTORS.  So long as SB1,
SB2 and their affiliates together own not less than fifty percent (50%) of the
shares of Common Stock issued or issuable upon conversion of the Series D Stock,
the Company and each Investor agrees to use its best efforts (i) at the request
of SOFTBANK Corp. ("SOFTBANK"), to cause and maintain the election of one
representative of SOFTBANK to the Board or, if SOFTBANK has not designated a
representative to the Board, to cause a representative designated by 

                                      -23-

<PAGE>

SOFTBANK to be invited to attend all Board meetings in a nonvoting observer 
capacity and, in this respect, to give such representative copies of all 
notices, minutes, consents and other materials that are provided to Board 
members, provided that such representative shall agree to hold in confidence 
and trust, and to act in a fiduciary manner with respect to, all information 
so provided and provided, further, that the Company shall be entitled to 
exclude such representative from any meeting or portion thereof at which 
attendance by such representative could adversely affect the attorney-client 
privilege between the Company and its counsel, and (ii) to limit the size of 
the Board to fourteen (14) members unless otherwise approved by SOFTBANK or 
its representative on the Board.

          7.4  IIX RIGHTS REGARDING OPERATIONS.  As long as IIX and/or any
affiliate of IIX beneficially owns at least 1,764,710 shares of Common Stock
issued or issuable upon the conversion of Preferred Stock, it shall be entitled
to designate at least two (2) members on the Board.  In the event IIX and/or its
affiliates own less than an aggregate amount of 1,764,710 but more than an
aggregate amount of 882,350 of such shares, it shall be entitled to designate at
least one (1) member on the Board.  Moreover, as long as IIX and/or its
affiliates own an aggregate of at least 1,764,710 shares of Common Stock issued
or issuable upon the conversion of Preferred Stock, or until such time as the
election of members of the Board by holders of the Series B Stock (as provided
in the Certificate) is no longer controlled by management-level personnel of
either CNA Financial Corporation or one or more of its majority owned and
controlled subsidiaries, (i) the two directors designated by IIX, voting
together, shall have fifty-one percent (51%) of the votes to be cast by the
Board on all matters which come before the Board, and (ii) IIX's vote of its
shares of Series B Stock as a stockholder shall constitute fifty-one percent
(51%) of all votes to be cast by all stockholders of the Company on all matters
on which the stockholders vote.

          7.5  INITIAL PUBLIC OFFERING.  The determination of whether and when
the Company will sell shares of its Common Stock in an underwritten public
offering shall be in the sole discretion of Hussein A. Enan, so long as he holds
at least 1,500,000 shares of the Company's Common Stock and/or other capital
stock convertible into such number of shares.  IIX hereby agrees to vote, and to
cause its representatives on the Board to vote, in a manner consistent with the
foregoing provision.

          7.6  NEGATIVE COVENANTS.  As long as any shares of the Series D Stock
or Series E Stock are outstanding, the Company and each Investor agree that the
Company and each of its subsidiaries shall not, without the prior approval of
the holders of a majority of the outstanding shares of the Series D Stock and
Series E Stock (to the extent such approval is not otherwise required in the
Company's Certificate of Incorporation):

               (a)  amend its Certificate of Incorporation or Bylaws or
equivalent organizational document (including, without limitation, by the filing
or amendment of any certificate of designation) or in any other way change the
rights, preferences or privileges of the Series D Stock or Series E Stock;

                                      -24-

<PAGE>

               (b)  increase the authorized number of shares of Series D Stock
or Series E Stock, or create any new class or series of securities having
rights, preferences or privileges that are on a parity with or superior to the
rights, preferences or privileges of the Series D Stock or Series E Stock;

               (c)  apply any of its assets in any redemption, retirement,
purchase or other acquisition of any of its securities, or declare or pay any
dividend or distribution, other than dividends or distributions by any
subsidiary of the Company to the Company and other than repurchases of shares of
Common Stock held by officers, directors, employees or consultants of or to the
Company upon termination of their employment or services pursuant to agreements
providing for the right of repurchase between the Company and such persons;

               (d)  dissolve, wind up or liquidate its affairs, merge with or
into or consolidate with any other entity, or effect any reorganization or
recapitalization (other than a stock split, stock dividend or reverse stock
split), or sell, convey or otherwise dispose of all or substantially all of its
assets, properties or business; or

               (e)  enter into any transaction with or for the benefit, directly
or indirectly, of any holder of any outstanding Series A Stock, Series A-1
Stock, Series B Stock or Series C Stock or any affiliate thereof (including,
without limitation, any amendment of any existing agreement, obligation or
commitment, written or oral, with or for the benefit, directly or indirectly, of
any such holder or affiliate thereof), except for commercial transactions in the
ordinary course of the Company's business consistent with past practices.

          7.7  TERMINATION OF RIGHTS.  The covenants set forth in this Section 7
shall terminate immediately prior to the closing of an underwritten public
offering of securities by the Company which satisfies the requirements of the
Certificate for the automatic conversion of the Preferred Stock.

     8.   MISCELLANEOUS.

          8.1  GOVERNING LAW.  This Agreement shall be governed by and construed
under the laws of the State of California as applied to agreements among
California residents, made and to be performed entirely within the State of
California, except to the extent that Delaware corporate law is applicable.

          8.2  SUCCESSORS AND ASSIGNS.  Except as otherwise expressly provided
herein, the provisions hereof shall inure to the benefit of, and be binding
upon, the successors, assigns, heirs, executors, and administrators of the
parties hereto.

          8.3  ENTIRE AGREEMENT.  This Agreement (including any Schedule hereto)
constitutes the full and entire understanding and agreement among the parties
with regard to the subject matter hereof.

          8.4  SEPARABILITY.  Any invalidity, illegally, or limitation of the
enforceability with respect to any Investor of any one or more of the provisions
of this Agreement, or any part 

                                      -25-

<PAGE>

thereof, whether arising by reason of the law of any such Investor's domicile 
or otherwise, shall in no way affect or impair the validity, legality, or 
enforceability of this Agreement with respect to other Investors.  In case 
any provision of this Agreement shall be invalid, illegal, or unenforceable, 
it shall to the extent practicable, be modified so as to make it valid, legal 
and enforceable and to retain as nearly as practicable the intent of the 
parties, and the validity, legality, and enforceability of the remaining 
provisions shall not in any way be affected or impaired thereby.

          8.5  AMENDMENT AND WAIVER.  Any term of this Agreement may be amended
and the observance of any term of this Agreement may be waived (either generally
or in a particular instance, either retroactively or prospectively, and either
for a specified period of time or indefinitely), only with the written consent
of the Company, the Founders and the Holders of a majority of the Registrable
Securities then outstanding or issuable upon conversion of securities then
outstanding, which have not been sold to the public; PROVIDED, HOWEVER, that (i)
no amendment or waiver which would adversely affect an individual Investor or
its permitted assignee(s) in a manner or degree different from other Investors
and their permitted assignees shall be effective without the written consent of
the Investor and/or assignee(s) so affected; and (ii) no amendment or waiver
which would adversely affect the holders of a class or series of Preferred Stock
in a manner or degree different from the other classes or series of Preferred
Stock shall be effective without the written consent of the holders of a
majority of the outstanding shares of the affected class or series of Preferred
Stock.  No such amendment or waiver shall reduce the aforesaid percentage of
Registrable Securities the Holders of which are required to consent to any
waiver or supplemental agreement without the consent of the Holders of all of
such Registrable Securities, as appropriate.  Any amendment or waiver effected
in accordance with this Section 8.5 shall be binding upon each holder of
Preferred Stock and Registrable Securities, each future holder of all such
securities, and the Company.  Upon the effectuation of each such amendment or
waiver, the Company shall promptly give written notice thereof to the record
holders of the Preferred Stock and Registrable Securities who have not
previously consented thereto in writing.

          8.6  DELAYS OR OMISSIONS.  No delay or omission to exercise any right,
power, or remedy accruing to any Investor or any subsequent holder of any shares
of Preferred Stock or Registrable Securities upon any breach, default or
noncompliance of the Company under this Agreement, shall impair any such right,
power or remedy, nor shall it be construed to be a waiver of any such breach,
default or noncompliance, or any acquiescence therein, or of any similar breach,
default or noncompliance thereafter occurring.  It is further agreed that any
waiver, permit, consent, or approval of any kind or character on the Investor's
part of any breach, default or noncompliance under this Agreement or any waiver
on the Investor's part of any provisions or conditions of this Agreement must be
in writing and shall be effective only to the extent specifically set forth in
such writing, and that all remedies, either under this Agreement, by law, or
otherwise afforded to the Investors shall be cumulative and not alternative.

          8.7  NOTICES, ETC.  All notices and other communications required or
permitted hereunder shall be in writing and shall be deemed effectively given
upon personal delivery, including delivery by a recognized courier service, or
upon delivery by facsimile or on the fifth 

                                      -26-

<PAGE>

(5th) business day following mailing by first-class mail, postage prepaid, 
addressed (a) if to a Investor, at such Investor's address as set forth on 
SCHEDULE 1 hereto, or at such other address as such Investor shall have 
furnished to the Company in writing, or (b) if to the Company, at the address 
of its principal executive office, or at such other address as the Company 
shall have furnished to the Investors in writing.

          8.8  TITLES AND SUBTITLES.  The titles of the Sections and Subsections
of this Agreement are for convenience of reference only and are not to be
considered in construing this Agreement.

          8.9  COUNTERPARTS.  This Agreement may be executed in any number of
counterparts, each of which shall be deemed an original, but all of which
together shall constitute one instrument.

          8.10  WAIVER OF PRIOR RIGHT OF FIRST REFUSAL.  The Prior Investors
hereby consent to, and waive any right of first refusal they may have with
respect to, the Company's issuance of Series E Stock under the Series E
Agreement; provided that the sale of Series E Stock at the Second Closing under
the Series E Agreement is consummated not later than June 30, 1999.
                                          
                                          
                      [REST OF THIS PAGE INTENTIONALLY BLANK]

                                          
                                      -27-

<PAGE>

                            COUNTERPART SIGNATURE PAGE TO
                THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT

     The foregoing Agreement is hereby executed as of the date first above
written.

                         INSWEB CORPORATION  


                         By:    /s/ Marian C. Taylor
                               ------------------------------------

                         Name:  Marian C. Taylor
                               ------------------------------------

                         Title: SVP, General Counsel & Secretary
                               ------------------------------------


                          /s/ Hussein A. Enan
                         -------------------------------------------
                         HUSSEIN A. ENAN

                          /s/ Darrell T. Ticehurst
                         -------------------------------------------
                         DARRELL T. TICEHURST


<PAGE>

                       COUNTERPART SIGNATURE PAGE TO
           THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT

     The foregoing Agreement is hereby executed as of the date first above
written.

                         NATIONWIDE MUTUAL INSURANCE COMPANY


                         By:    /s/ Jerry D. Cohen
                               ------------------------------------

                         Name:  Jerry D. Cohen
                               ------------------------------------

                         Title: Investment Officer
                               ------------------------------------


<PAGE>

                           COUNTERPART SIGNATURE PAGE TO
                THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT

     The foregoing Agreement is hereby executed as of the date first above
written.

                         INSURANCE INFORMATION EXCHANGE, L.L.C.


                         By:    /s/ Ken Benvenuto
                               ------------------------------------

                         Name:   Ken Benvenuto
                               ------------------------------------

                         Title: CEO
                               ------------------------------------

<PAGE>

                           COUNTERPART SIGNATURE PAGE TO
                THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT

     The foregoing Agreement is hereby executed as of the date first above
written.

                         CENTURY CAPITAL PARTNERS, L.P.

                         By CCP Capital Partners, Inc., its General Partner


                         By:    /s/ Richard Freeman
                               ------------------------------------

                         Name:  Richard Freeman
                               ------------------------------------

                         Title: Vice President
                               ------------------------------------


<PAGE>

                           COUNTERPART SIGNATURE PAGE TO
                THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT

     The foregoing Agreement is hereby executed as of the date first above
written.

                         MARSH & McLENNAN RISK CAPITAL HOLDINGS LTD.

                         By:    /s/ Frank J. Borolli
                               ------------------------------------

                         Name:  Frank J. Borolli
                               ------------------------------------

                         Title: Chairman
                               ------------------------------------

<PAGE>

                     COUNTERPART SIGNATURE PAGE TO
                THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT

     The foregoing Agreement is hereby executed as of the date first above
written.

                         E. W. BLANCH HOLDINGS, INC.

                         By:    /s/ Daniel P. O'Keefe
                               ------------------------------------

                         Name:  Daniel P. O'Keefe
                               ------------------------------------

                         Title: Corporate Secretary/SVP
                               ------------------------------------

<PAGE>

                           COUNTERPART SIGNATURE PAGE TO
                THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT

     The foregoing Agreement is hereby executed as of the date first above
written.

                         SOFTVEN NO. 2 INVESTMENT ENTERPRISE PARTNERSHIP


                         By:    /s/ Yoshitaka Kitao
                               ------------------------------------

                         Name:  Yoshitaka Kitao
                               ------------------------------------

                         Title: President
                               ------------------------------------



                         SOFTBANK VENTURES, INC.


                         By:    /s/ Yoshitaka Kitao
                               ------------------------------------

                         Name:  Yoshitaka Kitao
                               ------------------------------------

                         Title: President & CEO
                               ------------------------------------


<PAGE>

                           COUNTERPART SIGNATURE PAGE TO
                THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT

     The foregoing Agreement is hereby executed as of the date first above
written.

                         SOFTBANK AMERICA INC.


                         By:    /s/ Ronald D. Fisher
                               ------------------------------------

                         Name:  Ronald D. Fisher
                               ------------------------------------

                         Title: Vice Chairman
                               ------------------------------------


<PAGE>

                                     SCHEDULE 1


Hussein A. Enan
InsWeb Corporation
901 Marshall Street
Redwood City, CA 94063

Darrell T. Ticehurst
InsWeb Corporation
901 Marshall Street
Redwood City, CA 94063

Nationwide Mutual Insurance Company
One Nationwide Plaza
Columbus, OH 43216

Insurance Information Exchange, L.L.C.
c/o AMS Services, Inc.
900 Chelmsford Road
Lowell, MA 01851

Century Capital Partners, L.P.
c/o Century Capital Management, Inc.
One Liberty Square
Boston, MA 02109

Marsh & McLennan Risk Capital Holdings, Ltd.
1166 Avenue of the Americas
New York, New York  10036

E.W. Blanch Holdings, Inc.
500 North Akard 
Suite 4500
Dallas, TX 75201

SOFTVEN No. 2 Investment Enterprise Partnership
1-16-8 Nihonbashi-Kakigaracho
Chuo-ku, Tokyo 103 0014, Japan

SOFTBANK Ventures, Inc.
1-16-8 Nihonbashi-Kakigaracho
Chuo-ku, Tokyo 103 0014, Japan

SOFTBANK America Inc.
300 Delaware Avenue, Suite 900
Wilmington, DE 19801

<PAGE>
                                                                    Exhibit 10.2

                               INSWEB CORPORATION
                             1997 STOCK OPTION PLAN
                       (As Amended Through March 5, 1999)

      1. ESTABLISHMENT, PURPOSE AND TERM OF PLAN.

            1.1 Establishment. The InsWeb Corporation 1997 Stock Option Plan
(the "Plan") is hereby established effective as of July 1, 1997 (the "Effective
Date").

            1.2 Purpose. The purpose of the Plan is to advance the interests of
the Participating Company Group and its stockholders by providing an incentive
to attract, retain and reward persons performing services for the Participating
Company Group and by motivating such persons to contribute to the growth and
profitability of the Participating Company Group.

            1.3 Term of Plan. The Plan shall continue in effect until the
earlier of its termination by the Board or the date on which all of the shares
of Stock available for issuance under the Plan have been issued and all
restrictions on such shares under the terms of the Plan and the agreements
evidencing Options granted under the Plan have lapsed. However, all Options
shall be granted, if at all, within ten (10) years from the earlier of the date
the Plan is adopted by the Board or the date the Plan is duly approved by the
stockholders of the Company.

      2. DEFINITIONS AND CONSTRUCTION.

            2.1 Definitions. Whenever used herein, the following terms shall
have their respective meanings set forth below:

                  (a) "Board" means the Board of Directors of the Company. If
one or more Committees have been appointed by the Board to administer the Plan,
"Board" also means such Committee(s).

                  (b) "Code" means the Internal Revenue Code of 1986, as
amended, and any applicable regulations promulgated thereunder.

                  (c) "Committee" means the Compensation Committee or other
committee of the Board duly appointed to administer the Plan and having such
powers as shall be specified by the Board. Unless the powers of the Committee
have been specifically limited, the Committee shall have all of the powers of
the Board granted herein, including, without limitation, the power to amend or
terminate the Plan at any time, subject to the terms of the Plan and any
applicable limitations imposed by law.

                  (d) "Company" means InsWeb Corporation, a Delaware
corporation, or any successor corporation thereto.


                                       1
<PAGE>

                  (e) "Consultant" means any person, including an advisor,
engaged by a Participating Company to render services other than as an Employee
or a Director.

                  (f) "Director" means a member of the Board or of the board of
directors of any other Participating Company.

                  (g) "Disability" means the permanent and total disability of
the Optionee within the meaning of Section 22(e)(3) of the Code.

                  (h) "Employee" means any person treated as an employee
(including an officer or a Director who is also treated as an employee) in the
records of a Participating Company and, with respect to any Incentive Stock
Option granted to such person, who is an employee for purposes of Section 422 of
the Code; provided, however, that neither service as a Director nor payment of a
director's fee shall be sufficient to constitute employment for purposes of the
Plan.

                  (i) "Exchange Act" means the Securities Exchange Act of 1934,
as amended.

                  (j) "Fair Market Value" means, as of any date, the value of a
share of Stock or other property as determined by the Board, in its sole
discretion, or by the Company, in its sole discretion, if such determination is
expressly allocated to the Company herein, subject to the following:

                        (i) If, on such date, there is a public market for the
Stock, the Fair Market Value of a share of Stock shall be the closing sale price
of a share of Stock (or the mean of the closing bid and asked prices of a share
of Stock if the Stock is so quoted instead) as quoted on the Nasdaq National
Market, the Nasdaq Small-Cap Market or such other national or regional
securities exchange or market system constituting the primary market for the
Stock, as reported in the Wall Street Journal or such other source as the
Company deems reliable. If the relevant date does not fall on a day on which the
Stock has traded on such securities exchange or market system, the date on which
the Fair Market Value shall be established shall be the last day on which the
Stock was so traded prior to the relevant date, or such other appropriate day as
shall be determined by the Board, in its sole discretion.

                        (ii) If, on such date, there is no public market for the
Stock, the Fair Market Value of a share of Stock shall be as determined by the
Board without regard to any restriction other than a restriction which, by its
terms, will never lapse.

                  (k) "Incentive Stock Option" means an Option intended to be
(as set forth in the Option Agreement) and which qualifies as an incentive stock
option within the meaning of Section 422(b) of the Code.

                  (l) "Insider" means an officer or a Director of the Company or
any other person whose transactions in Stock are subject to Section 16 of the
Exchange Act.


                                       2
<PAGE>

                  (m) "Nonstatutory Stock Option" means an Option not intended
to be (as set forth in the Option Agreement) or which does not qualify as an
Incentive Stock Option.

                  (n) "Option" means a right to purchase Stock (subject to
adjustment as provided in Section 4.2) pursuant to the terms and conditions of
the Plan. An Option may be either an Incentive Stock Option or a Nonstatutory
Stock Option.

                  (o) "Option Agreement" means a written agreement between the
Company and an Optionee setting forth the terms, conditions and restrictions of
the Option granted to the Optionee and any shares acquired upon the exercise
thereof.

                  (p) "Optionee" means a person who has been granted one or more
Options.

                  (q) "Parent Corporation" means any present or future "parent
corporation" of the Company, as defined in Section 424(e) of the Code.

                  (r) "Participating Company" means the Company or any Parent
Corporation or Subsidiary Corporation.

                  (s) "Participating Company Group" means, at any point in time,
all corporations collectively which are then Participating Companies.

                  (t) "Rule 16b-3" means Rule 16b-3 under the Exchange Act, as
amended from time to time, or any successor rule or regulation.

                  (u) "Securities Act" means the Securities Act of 1933, as
amended.

                  (v) "Service" means an Optionee's employment or service with
the Participating Company Group, whether in the capacity of an Employee, a
Director or a Consultant. The Optionee's Service shall not be deemed to have
terminated merely because of a change in the Participating Company for which the
Optionee renders such Service, provided that there is no interruption or
termination of the Optionee's Service. Furthermore, an Optionee's Service with
the Participating Company Group shall not be deemed to have terminated if the
Optionee takes any military leave, sick leave, or other bona fide leave of
absence approved by the Company; provided, however, that if any such leave
exceeds ninety (90) days, on the ninety-first (91st) day of such leave the
Optionee's Service shall be deemed to have terminated unless the Optionee's
right to return to Service with the Participating Company Group is guaranteed by
statute or contract. Notwithstanding the foregoing, unless otherwise designated
by the Company or required by law, a leave of absence shall not be treated as
Service for purposes of determining vesting under the Optionee's Option
Agreement. The Optionee's Service shall be deemed to have terminated either upon
an actual termination of Service or upon the corporation for which the Optionee
performs Service ceasing to be a Participating Company. Subject to the
foregoing, the 


                                       3
<PAGE>

Company, in its sole discretion, shall determine whether the Optionee's Service
has terminated and the effective date of such termination.

                  (w) "Stock" means the common stock of the Company, as adjusted
from time to time in accordance with Section 4.2.

                  (x) "Subsidiary Corporation" means any present or future
"subsidiary corporation" of the Company, as defined in Section 424(f) of the
Code.

                  (y) "Ten Percent Owner Optionee" means an Optionee who, at the
time an Option is granted to the Optionee, owns stock possessing more than ten
percent (10%) of the total combined voting power of all classes of stock of a
Participating Company within the meaning of Section 422(b)(6) of the Code.

            2.2 Construction. Captions and titles contained herein are for
convenience only and shall not affect the meaning or interpretation of any
provision of the Plan. Except when otherwise indicated by the context, the
singular shall include the plural and the plural shall include the singular. Use
of the term "or" is not intended to be exclusive, unless the context clearly
requires otherwise.

      3. ADMINISTRATION.

            3.1 Administration by the Board. The Plan shall be administered by
the Board. All questions of interpretation of the Plan or of any Option shall be
determined by the Board, and such determinations shall be final and binding upon
all persons having an interest in the Plan or such Option. Any officer of a
Participating Company appointed by the Board shall have the authority to act on
behalf of the Company with respect to any matter, right, obligation,
determination or election which is the responsibility of or which is allocated
to the Company herein.

            3.2 Administration with Respect to Insiders. With respect to
participation by Insiders in the Plan, at any time that any class of equity
security of the Company is registered pursuant to Section 12 of the Exchange
Act, the Plan shall be administered in compliance with the requirements, if any,
of Rule 16b-3.

            3.3 Powers of the Board. In addition to any other powers set forth
in the Plan and subject to the provisions of the Plan, the Board shall have the
full and final power and authority, in its sole discretion:

                  (a) to determine the persons to whom, and the time or times at
which, Options shall be granted and the number of shares of Stock to be subject
to each Option;

                  (b) to designate Options as Incentive Stock Options or
Nonstatutory Stock Options;


                                       4
<PAGE>

                  (c) to determine the Fair Market Value of shares of Stock or
other property;

                  (d) to determine the terms, conditions and restrictions
applicable to each Option (which need not be identical) and any shares acquired
upon the exercise thereof, including, without limitation, (i) the exercise price
of the Option, (ii) the method of payment for shares purchased upon the exercise
of the Option, (iii) the method for satisfaction of any tax withholding
obligation arising in connection with the Option or such shares, including by
the withholding or delivery of shares of stock, (iv) the timing, terms and
conditions of the exercisability of the Option or the vesting of any shares
acquired upon the exercise thereof, (v) the time of the expiration of the
Option, (vi) the effect of the Optionee's termination of Service with the
Participating Company Group on any of the foregoing, and (vii) all other terms,
conditions and restrictions applicable to the Option or such shares not
inconsistent with the terms of the Plan;

                  (e) to approve one or more forms of Option Agreement;

                  (f) to amend, modify, extend, cancel, renew, reprice or
otherwise adjust the exercise price of, or grant a new Option in substitution
for, any Option or to waive any restrictions or conditions applicable to any
Option or any shares acquired upon the exercise thereof;

                  (g) to accelerate, continue, extend or defer the
exercisability of any Option or the vesting of any shares acquired upon the
exercise thereof, including with respect to the period following an Optionee's
termination of Service with the Participating Company Group;

                  (h) to delegate to any proper officer of the Company the
authority to grant one or more Options, without further approval of the Board,
to any person eligible pursuant to Section 5, other than a person who, at the
time of such grant, is an Insider; provided, however, that (i) such Options
shall be granted in accordance with the terms of compensation policy guidelines
established from time to time by the Board and (ii) each such Option shall be
subject to the terms and conditions of the appropriate standard form of Option
Agreement approved by the Board and shall conform to the provisions of the Plan;

                  (i) to prescribe, amend or rescind rules, guidelines and
policies relating to the Plan, or to adopt supplements to, or alternative
versions of, the Plan, including, without limitation, as the Board deems
necessary or desirable to comply with the laws of, or to accommodate the tax
policy or custom of, foreign jurisdictions whose citizens may be granted
Options; and

                  (j) to correct any defect, supply any omission or reconcile
any inconsistency in the Plan or any Option Agreement and to make all other
determinations and take such other actions with respect to the Plan or any
Option as the Board may deem advisable to the extent consistent with the Plan
and applicable law.


                                       5
<PAGE>

      4. SHARES SUBJECT TO PLAN.

            4.1 Maximum Number of Shares Issuable.

                  (a) Subject to adjustment as provided by subsections (b)
through (e) of this Section 4.1 and by Section 4.2 below, the maximum aggregate
number of shares of Stock that may be issued under the Plan shall be two million
four hundred twenty-two thousand nine hundred seven (2,422,907) authorized but
unissued or reacquired shares of Stock or any combination thereof.

                  (b) The maximum aggregate number of shares of Stock that may
be issued under the Plan determined in accordance with subsection (a) above
shall be cumulatively increased (the "Annual Increase") on each January 1 from
and including January 1, 1999 by a number of shares equal to five percent (5%)
of the number of shares of Stock issued and outstanding as of the December 31
immediately preceding such January 1.(1)

                  (c) The maximum aggregate number of shares of Stock that may
be issued under the Plan determined in accordance with subsections (a) and (b)
above shall be reduced at any time by the sum of:

                        (i) the cumulative number of shares of Stock issued as
of such time upon the exercise of options granted pursuant to the InsWeb
Corporation Senior Executive Nonstatutory Stock Option Plan (the "Executive
Plan");

                        (ii) the aggregate number of shares of Stock then
subject to options outstanding pursuant to the Executive Plan; and

                        (iii) the aggregate number of shares of Stock then
available for the grant of options pursuant to the Executive Plan;

                  (d) If an outstanding Option for any reason expires or is
terminated or canceled or if shares of Stock are acquired upon the exercise of
an Option subject to a Company repurchase option and are repurchased by the
Company at the Optionee's exercise price, the shares of Stock allocable to the
unexercised portion of such Option, or such repurchased shares of Stock, shall
again be available for issuance under the Plan. Furthermore, the maximum
aggregate number of shares of Stock that may be issued under the Plan shall be
increased by:

                        (i) the number of shares of Stock surrendered or
attested (as provided in Section 6.3) to the Company in payment of the exercise
price of Options; and

- ----------
(1) January 1, 1999 automatic increase is 499,113 shares. The sum of shares
authorized under Section 4.1(a) and 4.1(b) through March 5, 1999 is 2,922,020.


                                       6
<PAGE>

                        (ii) the number of shares of Stock withheld upon the
exercise of Options in payment of an Optionee's tax withholding obligations.

                  (e) Notwithstanding the provisions of subsections (a) through
(d) of this Section 4.1, except as adjusted pursuant to Section 4.2, the maximum
aggregate number of shares of Stock that may be issued pursuant to the Plan upon
the exercise of Incentive Stock Options (the "ISO Share Issuance Limit") shall
not exceed 2,422,907, cumulatively increased on each January 1 from and
including January 1, 1999 by that portion of the Annual Increase effective on
such date which does not exceed 700,000 shares.(2)

            4.2 Adjustments for Changes in Capital Structure. In the event of
any stock dividend, stock split, reverse stock split, recapitalization,
combination, reclassification or similar change in the capital structure of the
Company, appropriate adjustments shall be made in the number and class of shares
subject to the Plan and to any outstanding Options, in the ISO Share Issuance
Limit set forth in Section 4.1, and in the exercise price per share of any
outstanding Options. If a majority of the shares which are of the same class as
the shares that are subject to outstanding Options are exchanged for, converted
into, or otherwise become (whether or not pursuant to an Ownership Change Event,
as defined in Section 8.1) shares of another corporation (the "New Shares"), the
Board may unilaterally amend the outstanding Options to provide that such
Options are exercisable for New Shares. In the event of any such amendment, the
number of shares subject to, and the exercise price per share of, the
outstanding Options shall be adjusted in a fair and equitable manner as
determined by the Board, in its sole discretion. Notwithstanding the foregoing,
any fractional share resulting from an adjustment pursuant to this Section 4.2
shall be rounded up or down to the nearest whole number, as determined by the
Board, and in no event may the exercise price of any Option be decreased to an
amount less than the par value, if any, of the stock subject to the Option. The
adjustments determined by the Board pursuant to this Section 4.2 shall be final,
binding and conclusive.

- ----------
(2) As approved by the Board on August 24, 1998, Section 4.1(f) is deleted from
the Plan on the effective date of the Company's registration of Stock under
Section 12 of the Exchange Act. Prior to such date, the Plan will include
Section 4.1(f) reading as follows:

      Notwithstanding the foregoing provisions of Section 4.1, at any such time
      as the offer and sale of securities pursuant to the Plan is subject to
      compliance with Section 260.140.45 of Title 10 of the California Code of
      Regulations ("Section 260.140.45"), the total number of shares of Stock
      issuable upon the exercise of all outstanding Options (together with
      options outstanding under any other stock option plan of the Company) and
      the total number of shares provided for under any stock bonus or similar
      plan of the Company shall not exceed thirty percent (30%) (or such other
      higher percentage limitation as may be approved by the stockholders of the
      Company pursuant to Section 260.140.45) of the then outstanding shares of
      the Company as calculated in accordance with the conditions and exclusions
      of Section 260.140.45.


                                       7
<PAGE>

      5. ELIGIBILITY AND OPTION LIMITATIONS.

            5.1 Persons Eligible for Options. Options may be granted only to
Employees, Consultants, and Directors. For purposes of the foregoing sentence,
"Employees," "Consultants" and "Directors" shall include prospective Employees,
prospective Consultants and prospective Directors to whom Options are granted in
connection with written offers of an employment or other service relationship
with the Participating Company Group. Eligible persons may be granted more than
one (1) Option.

            5.2 Option Grant Restrictions. Any person who is not an Employee on
the effective date of the grant of an Option to such person may be granted only
a Nonstatutory Stock Option. An Incentive Stock Option granted to a prospective
Employee upon the condition that such person become an Employee shall be deemed
granted effective on the date such person commences service with a Participating
Company, with an exercise price determined as of such date in accordance with
Section 6.1.

            5.3 Fair Market Value Limitation. To the extent that options
designated as Incentive Stock Options (granted under all stock option plans of
the Participating Company Group, including the Plan) become exercisable by an
Optionee for the first time during any calendar year for stock having a Fair
Market Value greater than One Hundred Thousand Dollars ($100,000), the portion
of such options which exceeds such amount shall be treated as Nonstatutory Stock
Options. For purposes of this Section 5.3, options designated as Incentive Stock
Options shall be taken into account in the order in which they were granted, and
the Fair Market Value of stock shall be determined as of the time the option
with respect to such stock is granted. If the Code is amended to provide for a
different limitation from that set forth in this Section 5.3, such different
limitation shall be deemed incorporated herein effective as of the date and with
respect to such Options as required or permitted by such amendment to the Code.
If an Option is treated as an Incentive Stock Option in part and as a
Nonstatutory Stock Option in part by reason of the limitation set forth in this
Section 5.3, the Optionee may designate which portion of such Option the
Optionee is exercising. In the absence of such designation, the Optionee shall
be deemed to have exercised the Incentive Stock Option portion of the Option
first. Separate certificates representing each such portion shall be issued upon
the exercise of the Option.

      6. TERMS AND CONDITIONS OF OPTIONS.

            Options shall be evidenced by Option Agreements specifying the
number of shares of Stock covered thereby, in such form as the Board shall from
time to time establish. No Option or purported Option shall be a valid and
binding obligation of the Company unless evidenced by a fully executed Option
Agreement. Option Agreements may incorporate all or any of the terms of the Plan
by reference and shall comply with and be subject to the following terms and
conditions:

            6.1 Exercise Price. The exercise price for each Option shall be
established in the sole discretion of the Board; provided, however, that (a) the
exercise price per share for an 


                                       8
<PAGE>

Incentive Stock Option shall be not less than the Fair Market Value of a share
of Stock on the effective date of grant of the Option, (b) the exercise price
per share for a Nonstatutory Stock Option shall be not less than eighty-five
percent (85%) of the Fair Market Value of a share of Stock on the effective date
of grant of the Option, and (c) no Incentive Stock Option(3) granted to a Ten
Percent Owner Optionee shall have an exercise price per share less than one
hundred ten percent (110%) of the Fair Market Value of a share of Stock on the
effective date of grant of the Option. Notwithstanding the foregoing, an Option
(whether an Incentive Stock Option or a Nonstatutory Stock Option) may be
granted with an exercise price lower than the minimum exercise price set forth
above if such Option is granted pursuant to an assumption or substitution for
another option in a manner qualifying under the provisions of Section 424(a) of
the Code.

            6.2 Exercise Period. Options shall be exercisable at such time or
times, or upon such event or events, and subject to such terms, conditions,
performance criteria, and restrictions as shall be determined by the Board and
set forth in the Option Agreement evidencing such Option; provided, however,
that (a) no Option shall be exercisable after the expiration of ten (10) years
after the effective date of grant of such Option, (b) no Incentive Stock Option
granted to a Ten Percent Owner Optionee shall be exercisable after the
expiration of five (5) years after the effective date of grant of such Option,
and (c) no Option granted to a prospective Employee, prospective Consultant or
prospective Director may become exercisable prior to the date on which such
person commences Service with a Participating Company. Subject to the foregoing,
unless otherwise specified by the Board in the grant of an Option, any Option
granted hereunder shall have a term of ten (10) years from the effective date of
grant of the Option.(4)

            6.3 Payment of Exercise Price.

                  (a) Forms of Consideration Authorized. Except as otherwise
provided below, payment of the exercise price for the number of shares of Stock
being purchased pursuant to any Option shall be made (i) in cash, by check, or
cash equivalent, (ii) by tender to the Company, or attestation to the ownership,
of shares of Stock owned by the Optionee having a Fair Market Value (as
determined by the Company without regard to any restrictions on transferability
applicable to such stock by reason of federal or state securities laws or
agreements with an underwriter for the Company) not less than the exercise
price, (iii) by the assignment of the proceeds of a sale or loan with respect to
some or all of the shares being acquired upon the 

- ----------
(3) As amended by the Board on August 24, 1998 effective as of the effective
date of the Company's registration of Stock under Section 12 of the Exchange
Act. Prior to such date, the limitation provided by Section 6.1(c) will apply to
all Options.

(4) As amended by the Board on August 24, 1998 effective as of the effective
date of the Company's registration of Stock under Section 12 of the Exchange
Act. Prior to such date, the first sentence of Section 6.2 will contain a clause
(d) reading as follows: "with the exception of an Option granted to an officer,
Director or Consultant, no Option shall become exercisable at a rate less than
twenty percent (20%) per year over a period of five (5) years from the effective
date of grant of such Option, subject to the Optionee's continued Service."


                                       9
<PAGE>

exercise of the Option (including, without limitation, through an exercise
complying with the provisions of Regulation T as promulgated from time to time
by the Board of Governors of the Federal Reserve System) (a "Cashless
Exercise"), (iv) by the Optionee's promissory note in a form approved by the
Company, (v) by such other consideration as may be approved by the Board from
time to time to the extent permitted by applicable law, or (vi) by any
combination thereof. The Board may at any time or from time to time, by adoption
of or by amendment to the standard forms of Option Agreement described in
Section 7, or by other means, grant Options which do not permit all of the
foregoing forms of consideration to be used in payment of the exercise price or
which otherwise restrict one or more forms of consideration.

                  (b) Tender of Stock. Notwithstanding the foregoing, an Option
may not be exercised by tender to the Company, or attestation to the ownership,
of shares of Stock to the extent such tender or attestation would constitute a
violation of the provisions of any law, regulation or agreement restricting the
redemption of the Company's stock. Unless otherwise provided by the Board, an
Option may not be exercised by tender to the Company, or attestation to the
ownership, of shares of Stock unless such shares either have been owned by the
Optionee for more than six (6) months or were not acquired, directly or
indirectly, from the Company.

                  (c) Cashless Exercise. The Company reserves, at any and all
times, the right, in the Company's sole and absolute discretion, to establish,
decline to approve or terminate any program or procedures for the exercise of
Options by means of a Cashless Exercise.

                  (d) Payment by Promissory Note. No promissory note shall be
permitted if the exercise of an Option using a promissory note would be a
violation of any law. Any permitted promissory note shall be on such terms as
the Board shall determine at the time the Option is granted. The Board shall
have the authority to permit or require the Optionee to secure any promissory
note used to exercise an Option with the shares of Stock acquired upon the
exercise of the Option or with other collateral acceptable to the Company.
Unless otherwise provided by the Board, if the Company at any time is subject to
the regulations promulgated by the Board of Governors of the Federal Reserve
System or any other governmental entity affecting the extension of credit in
connection with the Company's securities, any promissory note shall comply with
such applicable regulations, and the Optionee shall pay the unpaid principal and
accrued interest, if any, to the extent necessary to comply with such applicable
regulations.

            6.4 Tax Withholding. The Company shall have the right, but not the
obligation, to deduct from the shares of Stock issuable upon the exercise of an
Option, or to accept from the Optionee the tender of, a number of whole shares
of Stock having a Fair Market Value, as determined by the Company, equal to all
or any part of the federal, state, local and foreign taxes, if any, required by
law to be withheld by the Participating Company Group with respect to such
Option or the shares acquired upon the exercise thereof. Alternatively or in
addition, in its sole discretion, the Company shall have the right to require
the Optionee, through payroll withholding, cash payment or otherwise, including
by means of a Cashless Exercise, to make adequate provision for any such tax
withholding obligations of the Participating Company 


                                       10
<PAGE>

Group arising in connection with the Option or the shares acquired upon the
exercise thereof. The Company shall have no obligation to deliver shares of
Stock or to release shares of Stock from an escrow established pursuant to the
Option Agreement until the Participating Company Group's tax withholding
obligations have been satisfied by the Optionee.

            6.5 Repurchase Rights. Shares issued under the Plan may be subject
to a right of first refusal, one or more repurchase options, or other conditions
and restrictions as determined by the Board in its sole discretion at the time
the Option is granted. The Company shall have the right to assign at any time
any repurchase right it may have, whether or not such right is then exercisable,
to one or more persons as may be selected by the Company. Upon request by the
Company, each Optionee shall execute any agreement evidencing such transfer
restrictions prior to the receipt of shares of Stock hereunder and shall
promptly present to the Company any and all certificates representing shares of
Stock acquired hereunder for the placement on such certificates of appropriate
legends evidencing any such transfer restrictions.

            6.6 Effect of Termination of Service.

                  (a) Option Exercisability. Subject to earlier termination of
the Option as otherwise provided herein, an Option shall be exercisable after an
Optionee's termination of Service as follows:

                        (i) Disability. If the Optionee's Service with the
Participating Company Group is terminated because of the Disability of the
Optionee, the Option, to the extent unexercised and exercisable on the date on
which the Optionee's Service terminated, may be exercised by the Optionee (or
the Optionee's guardian or legal representative) at any time prior to the
expiration of twelve (12) months (or such other period of time (not less than
six (6) months) as determined by the Board, in its sole discretion) after the
date on which the Optionee's Service terminated, but in any event no later than
the date of expiration of the Option's term as set forth in the Option Agreement
evidencing such Option (the "Option Expiration Date").

                        (ii) Death. If the Optionee's Service with the
Participating Company Group is terminated because of the death of the Optionee,
the Option, to the extent unexercised and exercisable on the date on which the
Optionee's Service terminated, may be exercised by the Optionee's legal
representative or other person who acquired the right to exercise the Option by
reason of the Optionee's death at any time prior to the expiration of twelve
(12) months (or such other period of time (not less than six (6) months) as
determined by the Board, in its sole discretion) after the date on which the
Optionee's Service terminated, but in any event no later than the Option
Expiration Date. The Optionee's Service shall be deemed to have terminated on
account of death if the Optionee dies within three (3) months after the
Optionee's termination of Service.

                        (iii) Termination After Change in Control. To the extent
provided by the Board and set forth in an Optionee's Option Agreement, if such
Optionee's Service with the Participating Company Group is terminated following
a Change in Control (as defined below), then (1) the Option, to the extent
unexercised on the date on which the 


                                       11
<PAGE>

Optionee's Service terminated, shall remain exercisable for such period of time
as provided in the Option Agreement, but in any event no later than the Option
Expiration Date, and (ii) the vesting and exercisability of the Option shall be
accelerated as of the date on which the Optionee's Service terminated to the
extent provided in the Option Agreement.

                        (iv) Other Termination of Service. If the Optionee's
Service with the Participating Company Group terminates for any reason, except
Disability, death, or following a Change in Control as provided in Section
6.6(a)(iii), the Option, to the extent unexercised and exercisable by the
Optionee on the date on which the Optionee's Service terminated, may be
exercised by the Optionee within three (3) months (or such other period of time
(not less than one (1) month) as determined by the Board, in its sole
discretion) after the date on which the Optionee's Service terminated, but in
any event no later than the Option Expiration Date.

                  (b) Extension if Exercise Prevented by Law. Notwithstanding
the foregoing, if the exercise of an Option within the applicable time periods
set forth in Section 6.6(a) is prevented by the provisions of Section 12 below,
the Option shall remain exercisable until three (3) months after the date the
Optionee is notified by the Company that the Option is exercisable, but in any
event no later than the Option Expiration Date.

                  (c) Extension if Optionee Subject to Section 16(b).
Notwithstanding the foregoing, if a sale within the applicable time periods set
forth in Section 6.6(a) of shares acquired upon the exercise of the Option would
subject the Optionee to suit under Section 16(b) of the Exchange Act, the Option
shall remain exercisable until the earliest to occur of (i) the tenth (10th) day
following the date on which a sale of such shares by the Optionee would no
longer be subject to such suit, (ii) the one hundred and ninetieth (190th) day
after the Optionee's termination of Service, or (iii) the Option Expiration
Date.

      7. STANDARD FORMS OF OPTION AGREEMENT.

            7.1 Incentive Stock Options. Unless otherwise provided by the Board
at the time the Option is granted, an Option designated as an "Incentive Stock
Option" shall comply with and be subject to the terms and conditions set forth
in the form of Incentive Stock Option Agreement adopted by the Board
concurrently with its adoption of the Plan and as amended from time to time.

            7.2 Nonstatutory Stock Options. Unless otherwise provided by the
Board at the time the Option is granted, an Option designated as a "Nonstatutory
Stock Option" shall comply with and be subject to the terms and conditions set
forth in the form of Nonstatutory Stock Option Agreement adopted by the Board
concurrently with its adoption of the Plan and as amended from time to time.

            7.3 Authority to Vary Terms. The Board shall have the authority from
time to time to vary the terms of any of the standard forms of Option Agreement
described in this Section 7 either in connection with the grant or amendment of
an individual Option or in 


                                       12
<PAGE>

connection with the authorization of a new standard form or forms; provided,
however, that the terms and conditions of any such new, revised or amended
standard form or forms of Option Agreement shall be in accordance with the terms
of the Plan.

      8. CHANGE IN CONTROL.

            8.1 Definitions.

                  (a) An "Ownership Change Event" shall be deemed to have
occurred if any of the following occurs with respect to the Company:

                        (i) the direct or indirect sale or exchange in a single
or series of related transactions by the stockholders of the Company (other than
as selling stockholders in an underwritten public offering) of more than fifty
percent (50%) of the voting stock of the Company;

                        (ii) a merger or consolidation in which the Company is a
party;

                        (iii) the sale, exchange, or transfer of all or
substantially all of the assets of the Company; or

                        (iv) a liquidation or dissolution of the Company.

                  (b) A "Change in Control" shall mean an Ownership Change Event
or a series of related Ownership Change Events (collectively, the "Transaction")
wherein the stockholders of the Company immediately before the Transaction do
not retain immediately after the Transaction, in substantially the same
proportions as their ownership of shares of the Company's voting stock
immediately before the Transaction, direct or indirect beneficial ownership of
more than fifty percent (50%) of the total combined voting power of the
outstanding voting stock of the Company or the corporation or corporations to
which the assets of the Company were transferred (the "Transferee
Corporation(s)"), as the case may be. For purposes of the preceding sentence,
indirect beneficial ownership shall include, without limitation, an interest
resulting from ownership of the voting stock of one or more corporations which,
as a result of the Transaction, own the Company or the Transferee
Corporation(s), as the case may be, either directly or through one or more
subsidiary corporations. The Board shall have the right to determine whether
multiple sales or exchanges of the voting stock of the Company or multiple
Ownership Change Events are related, and its determination shall be final,
binding and conclusive.

            8.2 Effect of Change in Control on Options. In the event of a Change
in Control, the surviving, continuing, successor, or purchasing corporation or
parent corporation thereof, as the case may be (the "Acquiring Corporation"),
may either assume the Company's rights and obligations under outstanding Options
or substitute for outstanding Options substantially equivalent options for the
Acquiring Corporation's stock. For purposes of this Section 8.2, an Option shall
be deemed assumed if, following the Change in Control, the Option 


                                       13
<PAGE>

confers the right to purchase in accordance with its terms and conditions, for
each share of Stock subject to the Option immediately prior to the Change in
Control, the consideration (whether stock, cash or other securities or property)
to which a holder of a share of Stock on the effective date of the Change in
Control was entitled. In the event the Acquiring Corporation elects not to
assume or substitute for outstanding Options in connection with a Change in
Control, any unexercisable or unvested portion of the outstanding Options shall
be immediately exercisable and vested in full as of the date ten (10) days prior
to the date of the Change in Control. The exercise or vesting of any Option that
was permissible solely by reason of this Section 8.2 shall be conditioned upon
the consummation of the Change in Control. Any Options which are neither assumed
or substituted for by the Acquiring Corporation in connection with the Change in
Control nor exercised as of the date of the Change in Control shall terminate
and cease to be outstanding effective as of the date of the Change in Control.
Notwithstanding the foregoing, shares acquired upon exercise of an Option prior
to the Change in Control and any consideration received pursuant to the Change
in Control with respect to such shares shall continue to be subject to all
applicable provisions of the Option Agreement evidencing such Option except as
otherwise provided in such Option Agreement. Furthermore, notwithstanding the
foregoing, if the corporation the stock of which is subject to the outstanding
Options immediately prior to an Ownership Change Event described in Section
8.1(a)(i) constituting a Change in Control is the surviving or continuing
corporation and immediately after such Ownership Change Event less than fifty
percent (50%) of the total combined voting power of its voting stock is held by
another corporation or by other corporations that are members of an affiliated
group within the meaning of Section 1504(a) of the Code without regard to the
provisions of Section 1504(b) of the Code, the outstanding Options shall not
terminate unless the Board otherwise provides in its sole discretion.

      9. PROVISION OF INFORMATION.

            Each Optionee shall be given access to information concerning the
Company equivalent to that information generally made available to the Company's
common stockholders.(5)

      10. NONTRANSFERABILITY OF OPTIONS.

            During the lifetime of the Optionee, an Option shall be exercisable
only by the Optionee or the Optionee's guardian or legal representative. No
Option shall be assignable or

- ----------
(5) As amended by the Board on August 24, 1998 effective as of the effective
date of the Company's registration of Stock under Section 12 of the Exchange
Act. Prior to such date, Section 9 will read as follows:

      At least annually, copies of the Company's balance sheet and income
      statement for the just completed fiscal year shall be made available to
      each Optionee and purchaser of shares of Stock upon the exercise of an
      Option. The Company shall not be required to provide such information to
      persons whose duties in connection with the Company assure them access to
      equivalent information.


                                       14
<PAGE>

transferable by the Optionee, except by will or by the laws of descent and
distribution. Notwithstanding the foregoing, a Nonstatutory Stock Option shall
be assignable or transferable to the extent permitted by the Board and set forth
in the Option Agreement evidencing such Option.(6)

      11. COMPLIANCE WITH SECURITIES LAW.

            The grant of Options and the issuance of shares of Stock upon
exercise of Options shall be subject to compliance with all applicable
requirements of federal, state or foreign law with respect to such securities.
Options may not be exercised if the issuance of shares of Stock upon exercise
would constitute a violation of any applicable federal, state or foreign
securities laws or other law or regulations or the requirements of any stock
exchange or market system upon which the Stock may then be listed. In addition,
no Option may be exercised unless (a) a registration statement under the
Securities Act shall at the time of exercise of the Option be in effect with
respect to the shares issuable upon exercise of the Option or (b) in the opinion
of legal counsel to the Company, the shares issuable upon exercise of the Option
may be issued in accordance with the terms of an applicable exemption from the
registration requirements of the Securities Act. The inability of the Company to
obtain from any regulatory body having jurisdiction the authority, if any,
deemed by the Company's legal counsel to be necessary to the lawful issuance and
sale of any shares hereunder shall relieve the Company of any liability in
respect of the failure to issue or sell such shares as to which such requisite
authority shall not have been obtained. As a condition to the exercise of any
Option, the Company may require the Optionee to satisfy any qualifications that
may be necessary or appropriate, to evidence compliance with any applicable law
or regulation and to make any representation or warranty with respect thereto as
may be requested by the Company.

      12. INDEMNIFICATION.

            In addition to such other rights of indemnification as they may have
as members of the Board or officers or employees of the Participating Company
Group, members of the Board and any officers or employees of the Participating
Company Group to whom authority to act for the Board or the Company is delegated
shall be indemnified by the Company against all reasonable expenses, including
attorneys' fees, actually and necessarily incurred in connection with the
defense of any action, suit or proceeding, or in connection with any appeal
therein, to which they or any of them may be a party by reason of any action
taken or failure to act under or in connection with the Plan, or any right
granted hereunder, and against all amounts paid by them in settlement thereof
(provided such settlement is approved by independent legal counsel selected by
the Company) or paid by them in satisfaction of a judgment in any such action,
suit or proceeding, except in relation to matters as to which it shall be
adjudged in such action, suit or proceeding that such person is liable for gross
negligence, bad faith or intentional misconduct in duties; provided, however,
that within sixty (60) days after the institution of such action, suit or

- ----------
(6) As amended by the Board on August 24, 1998 effective as of the effective
date of the Company's registration of Stock under Section 12 of the Exchange
Act. Prior to such date, Section 10 will not include this last sentence.


                                       15
<PAGE>

proceeding, such person shall offer to the Company, in writing, the opportunity
at its own expense to handle and defend the same.

      13. TERMINATION OR AMENDMENT OF PLAN.

            The Board may terminate or amend the Plan at any time. However,
subject to changes in applicable law, regulations or rules that would permit
otherwise, without the approval of the Company's stockholders, there shall be
(a) no increase in the maximum aggregate number of shares of Stock that may be
issued under the Plan (except by operation of the provisions of Section 4.2),
(b) no change in the class of persons eligible to receive Incentive Stock
Options, and (c) no other amendment of the Plan that would require approval of
the Company's stockholders under any applicable law, regulation or rule. In any
event, no termination or amendment of the Plan may adversely affect any then
outstanding Option or any unexercised portion thereof, without the consent of
the Optionee, unless such termination or amendment is required to enable an
Option designated as an Incentive Stock Option to qualify as an Incentive Stock
Option or is necessary to comply with any applicable law, regulation or 
rule.(7)

      IN WITNESS WHEREOF, the undersigned Secretary of the Company certifies
that the foregoing sets forth the InsWeb Corporation 1997 Stock Option Plan as
duly adopted and amended by the Board through March 5, 1999.


                                           /s/ Marion C. Taylor
                                          ----------------------------------
                                          Secretary

- ----------
(7) As amended by the Board on August 24, 1998 effective as of the effective
date of the Company's registration of Stock under Section 12 of the Exchange
Act. Prior to such date, the Plan will include a Section 14 reading as follows:

      The Plan or any increase in the maximum number of shares of Stock issuable
      thereunder as provided in Section 4.1 (the "Maximum Shares") shall be
      approved by the stockholders of the Company within twelve (12) months of
      the date of adoption thereof by the Board. Options granted prior to
      stockholder approval of the Plan or in excess of the Maximum Shares
      previously approved by the stockholders shall become exercisable no
      earlier than the date of stockholder approval of the Plan or such increase
      in the Maximum Shares, as the case may be.


                                       16

<PAGE>
                                                                    Exhibit 10.3

                               INSWEB CORPORATION
                        1999 EMPLOYEE STOCK PURCHASE PLAN

      1. ESTABLISHMENT, PURPOSE AND TERM OF PLAN.

            1.1 Establishment. The InsWeb Corporation 1999 Employee Stock
Purchase Plan (the "Plan") is hereby established effective as of the effective
date of the initial registration by the Company of its Stock under Section 12 of
the Securities Exchange Act of 1934, as amended (the "Effective Date").

            1.2 Purpose. The purpose of the Plan is to advance the interests of
Company and its stockholders by providing an incentive to attract, retain and
reward Eligible Employees of the Participating Company Group and by motivating
such persons to contribute to the growth and profitability of the Participating
Company Group. The Plan provides such Eligible Employees with an opportunity to
acquire a proprietary interest in the Company through the purchase of Stock. The
Company intends that the Plan qualify as an "employee stock purchase plan" under
Section 423 of the Code (including any amendments or replacements of such
section), and the Plan shall be so construed.

            1.3 Term of Plan. The Plan shall continue in effect until the
earlier of its termination by the Board or the date on which all of the shares
of Stock available for issuance under the Plan have been issued.

            2. DEFINITIONS AND CONSTRUCTION.

                  2.1 Definitions. Any term not expressly defined in the Plan
but defined for purposes of Section 423 of the Code shall have the same
definition herein. Whenever used herein, the following terms shall have their
respective meanings set forth below:

                  (a) "Board" means the Board of Directors of the Company. If
one or more Committees have been appointed by the Board to administer the Plan,
"Board" also means such Committee(s).

                  (b) "Code" means the Internal Revenue Code of 1986, as
amended, and any applicable regulations promulgated thereunder.

                  (c) "Committee" means a committee of the Board duly appointed
to administer the Plan and having such powers as specified by the Board. Unless
the powers of the Committee have been specifically limited, the Committee shall
have all of the powers of the Board granted herein, including, without
limitation, the power to amend or terminate the Plan at any time, subject to the
terms of the Plan and any applicable limitations imposed by law.

                  (d) "Company" means InsWeb Corporation, a Delaware
corporation, or any successor corporation thereto.


                                       1
<PAGE>

                  (e) "Compensation" means, with respect to any Offering Period,
base salary before deferral of any such base salary under any program or plan,
including deduction for any contributions to any plan maintained by a
Participating Company and described in Section 401(k) or Section 125 of the
Code. Compensation shall not include commissions, overtime, bonuses, annual
awards, other incentive payments, shift premiums, long-term disability, workers'
compensation, moving allowances, payments pursuant to a severance agreement,
termination pay, relocation payments, sign-on bonuses, any amounts directly or
indirectly paid pursuant to the Plan or any other stock purchase or stock option
plan, or any other payments not included in base salary.

                  (f) "Eligible Employee" means an Employee who meets the
requirements set forth in Section 5 for eligibility to participate in the Plan.

                  (g) "Employee" means a person treated as an employee of a
Participating Company for purposes of Section 423 of the Code. A Participant
shall be deemed to have ceased to be an Employee either upon an actual
termination of employment or upon the corporation employing the Participant
ceasing to be a Participating Company. For purposes of the Plan, an individual
shall not be deemed to have ceased to be an Employee while on any military
leave, sick leave, or other bona fide leave of absence approved by the Company
of ninety (90) days or less. If an individual's leave of absence exceeds ninety
(90) days, the individual shall be deemed to have ceased to be an Employee on
the ninety-first (91st) day of such leave unless the individual's right to
reemployment with the Participating Company Group is guaranteed either by
statute or by contract. The Company shall determine in good faith and in the
exercise of its discretion whether an individual has become or has ceased to be
an Employee and the effective date of such individual's employment or
termination of employment, as the case may be. For purposes of an individual's
participation in or other rights, if any, under the Plan as of the time of the
Company's determination, all such determinations by the Company shall be final,
binding and conclusive, notwithstanding that the Company or any governmental
agency subsequently makes a contrary determination.

                  (h) "Fair Market Value" means, as of any date, if on such 
date the Stock is then listed on a national or regional securities exchange 
or market system or is regularly quoted by a recognized securities dealer, 
the closing sale price of a share of Stock (or the mean of the closing bid 
and asked prices if the Stock is so quoted instead) as quoted on the Nasdaq 
National Market, the Nasdaq SmallCap Market or such other national or 
regional securities exchange or market system constituting the primary market 
for the Stock, or by such recognized dealer, as reported in The Wall Street 
Journal or such other source as the Company deems reliable. If the relevant 
date does not fall on a day on which the Stock has traded on such securities 
exchange or market system or has been quoted by such securities dealer, the 
date on which the Fair Market Value is established shall be the last day on 
which the Stock was so traded or quoted prior to the relevant date, or such 
other appropriate day as determined by the Board, in its discretion. If, on 
the relevant date, the stock is not then listed on a national or regional 
securities exchange or market system or regularly quoted by a recognized 
securities dealer, the Fair Market Value of a share of Stock shall be as 
determined in good faith by the Board. 

                                       2
<PAGE>

                  (i) "Offering" means an offering of Stock as provided in
Section 6.

                  (j) "Offering Date" means, for any Offering, the first day of
the Offering Period.

                  (k) "Offering Period" means a period established in accordance
with Section 6.1.

                  (l) "Parent Corporation" means any present or future "parent
corporation" of the Company, as defined in Section 424(e) of the Code.

                  (m) "Participant" means an Eligible Employee who has become a
participant in an Offering Period in accordance with Section 7 and remains a
participant in accordance with the Plan.

                  (n) "Participating Company" means the Company or any Parent
Corporation or Subsidiary Corporation designated by the Board as a corporation
the Employees of which may, if Eligible Employees, participate in the Plan. The
Board shall have the sole and absolute discretion to determine from time to time
which Parent Corporations or Subsidiary Corporations shall be Participating
Companies.

                  (o) "Participating Company Group" means, at any point in time,
the Company and all other corporations collectively which are then Participating
Companies.

                  (p) "Purchase Date" means, for any Offering, the last day of
the Offering Period; provided, however, that the Board in its discretion may
establish one or more additional Purchase Dates during any Offering Period.

                  (q) "Purchase Price" means the price at which a share of Stock
may be purchased under the Plan, as determined in accordance with Section 9.

                  (r) "Purchase Right" means an option granted to a Participant
pursuant to the Plan to purchase such shares of Stock as provided in Section 8,
which the Participant may or may not exercise during the Offering Period in
which such option is outstanding. Such option arises from the right of a
Participant to withdraw any accumulated payroll deductions of the Participant
not previously applied to the purchase of Stock under the Plan and to terminate
participation in the Plan at any time during an Offering Period.

                  (s) "Stock" means the common stock of the Company, as adjusted
from time to time in accordance with Section 4.2.


                                       3
<PAGE>

                  (t) "Subscription Agreement" means a written agreement in such
form as specified by the Company, stating an Employee's election to participate
in the Plan and authorizing payroll deductions under the Plan from the
Employee's Compensation.

                  (u) "Subscription Date" means the last business day prior to
the Offering Date of an Offering Period or such earlier date as the Company
shall establish.

                  (v) "Subsidiary Corporation" means any present or future
"subsidiary corporation" of the Company, as defined in Section 424(f) of the
Code.

            2.2 Construction. Captions and titles contained herein are for
convenience only and shall not affect the meaning or interpretation of any
provision of the Plan. Except when otherwise indicated by the context, the
singular shall include the plural and the plural shall include the singular. Use
of the term "or" is not intended to be exclusive, unless the context clearly
requires otherwise.

      3. ADMINISTRATION.

            3.1 Administration by the Board. The Plan shall be administered by
the Board. All questions of interpretation of the Plan, of any form of agreement
or other document employed by the Company in the administration of the Plan, or
of any Purchase Right shall be determined by the Board and shall be final and
binding upon all persons having an interest in the Plan or the Purchase Right.
Subject to the provisions of the Plan, the Board shall determine all of the
relevant terms and conditions of Purchase Rights; provided, however, that all
Participants granted Purchase Rights shall have the same rights and privileges
within the meaning of Section 423(b)(5) of the Code. All expenses incurred in
connection with the administration of the Plan shall be paid by the Company.

            3.2 Authority of Officers. Any officer of the Company shall have the
authority to act on behalf of the Company with respect to any matter, right,
obligation, determination or election that is the responsibility of or that is
allocated to the Company herein, provided that the officer has apparent
authority with respect to such matter, right, obligation, determination or
election.

            3.3 Policies and Procedures Established by the Company. The Company
may, from time to time, consistent with the Plan and the requirements of Section
423 of the Code, establish, change or terminate such rules, guidelines,
policies, procedures, limitations, or adjustments as deemed advisable by the
Company, in its discretion, for the proper administration of the Plan,
including, without limitation, (a) a minimum payroll deduction amount required
for participation in an Offering, (b) a limitation on the frequency or number of
changes permitted in the rate of payroll deduction during an Offering, (c) an
exchange ratio applicable to amounts withheld in a currency other than United
States dollars, (d) a payroll deduction greater than or less than the amount
designated by a Participant in order to adjust for the Company's delay or
mistake in processing a Subscription Agreement or in otherwise effecting a
Participant's election under the Plan or as advisable to comply with the
requirements of Section 423 of the Code, and


                                       4
<PAGE>

(e) determination of the date and manner by which the Fair Market Value of a
share of Stock is determined for purposes of administration of the Plan.

      4. SHARES SUBJECT TO PLAN.

            4.1 Maximum Number of Shares Issuable. Subject to adjustment as 
provided in Section 4.2, the maximum aggregate number of shares of Stock that 
may be issued under the Plan shall be three hundred thousand (300,000), 
cumulatively increased on January 1, 2000 and each January 1 thereafter until 
and including January 1, 2008 by __________________ (________) shares (the 
"Annual Increase"), and shall consist of authorized but unissued or 
reacquired shares of Stock, or any combination thereof. If an outstanding 
Purchase Right for any reason expires or is terminated or canceled, the 
shares of Stock allocable to the unexercised portion of that Purchase Right 
shall again be available for issuance under the Plan.

            4.2 Adjustments for Changes in Capital Structure. In the event of
any stock dividend, stock split, reverse stock split, recapitalization,
combination, reclassification or similar change in the capital structure of the
Company, or in the event of any merger (including a merger effected for the
purpose of changing the Company's domicile), sale of assets or other
reorganization in which the Company is a party, appropriate adjustments shall be
made in the number and class of shares subject to the Plan, the Annual Increase
and each Purchase Right, and in the Purchase Price. If a majority of the shares
of the same class as the shares subject to outstanding Purchase Rights are
exchanged for, converted into, or otherwise become (whether or not pursuant to
an Ownership Change Event) shares of another corporation (the "New Shares"), the
Board may unilaterally amend the outstanding Purchase Rights to provide that
such Purchase Rights are exercisable for New Shares. In the event of any such
amendment, the number of shares subject to, and the Purchase Price of, the
outstanding Purchase Rights shall be adjusted in a fair and equitable manner, as
determined by the Board, in its discretion. Notwithstanding the foregoing, any
fractional share resulting from an adjustment pursuant to this Section 4.2 shall
be rounded down to the nearest whole number, and in no event may the Purchase
Price be decreased to an amount less than the par value, if any, of the stock
subject to the Purchase Right. The adjustments determined by the Board pursuant
to this Section 4.2 shall be final, binding and conclusive.

      5. ELIGIBILITY.

            5.1 Employees Eligible to Participate. Each Employee of a
Participating Company is eligible to participate in the Plan and shall be deemed
an Eligible Employee, except the following:

                  (a) Any Employee who has not completed at least three (3)
months of continuous employment with the Participating Company Group as of the
commencement of the applicable Offering Period; or


                                       5
<PAGE>

                  (b) Any Employee who is customarily employed by the
Participating Company Group for twenty (20) hours or less per week.

            5.2 Exclusion of Certain Stockholders. Notwithstanding any provision
of the Plan to the contrary, no Employee shall be granted a Purchase Right under
the Plan if, immediately after such grant, the Employee would own or hold
options to purchase stock of the Company or of any Parent Corporation or
Subsidiary Corporation possessing five percent (5%) or more of the total
combined voting power or value of all classes of stock of such corporation, as
determined in accordance with Section 423(b)(3) of the Code. For purposes of
this Section 5.2, the attribution rules of Section 424(d) of the Code shall
apply in determining the stock ownership of such Employee.

      6. OFFERINGS.

            The Plan shall be implemented on and after the Effective Date by 
sequential Offerings of approximately six (6) months duration or such other 
duration as the Board shall determine (an "Offering Period"); provided, 
however, that the first Offering Period (the "Initial Offering Period") shall 
commence on the Effective Date and end on or about January 31, 2000. 
Subsequent Offering Periods shall commence on or about February 1 and August 
1 of each year and end on or about the last days of the next July and 
January, respectively, occurring thereafter. Notwithstanding the foregoing, 
the Board may establish a different duration for one or more Offering Periods 
or different commencing or ending dates for such Offering Periods; provided, 
however, that no Offering Period may have a duration exceeding twenty-seven 
(27) months. If the first or last day of an Offering Period is not a day on 
which the national securities exchanges or Nasdaq Stock Market are open for 
trading, the Company shall specify the trading day that will be deemed the 
first or last day, as the case may be, of the Offering Period.

      7. PARTICIPATION IN THE PLAN.

            7.1 Initial Participation. An Eligible Employee may become a
Participant in an Offering Period by delivering a properly completed
Subscription Agreement to the office designated by the Company not later than
the close of business for such office on the Subscription Date established by
the Company for that Offering Period. An Eligible Employee who does not deliver
a properly completed Subscription Agreement to the Company's designated office
on or before the Subscription Date for an Offering Period shall not participate
in the Plan for that Offering Period or for any subsequent Offering Period
unless the Eligible Employee subsequently delivers a properly completed
Subscription Agreement to the appropriate office of the Company on or before the
Subscription Date for such subsequent Offering Period. An Employee who becomes
an Eligible Employee after the Offering Date of an Offering Period shall not be
eligible to participate in that Offering Period but may participate in any
subsequent Offering Period provided the Employee is still an Eligible Employee
as of the Offering Date of such subsequent Offering Period.


                                       6
<PAGE>

            7.2 Continued Participation. A Participant shall automatically
participate in the next Offering Period commencing immediately after the
Purchase Date of each Offering Period in which the Participant participates
provided that the Participant remains an Eligible Employee on the Offering Date
of the new Offering Period and has not either (a) withdrawn from the Plan
pursuant to Section 12.1 or (b) terminated employment as provided in Section 13.
A Participant who may automatically participate in a subsequent Offering Period,
as provided in this Section, is not required to deliver any additional
Subscription Agreement for the subsequent Offering Period in order to continue
participation in the Plan. However, a Participant may deliver a new Subscription
Agreement for a subsequent Offering Period in accordance with the procedures set
forth in Section 7.1 if the Participant desires to change any of the elections
contained in the Participant's then effective Subscription Agreement. In the
event that the Board establishes concurrent Offerings, Eligible Employees may
not participate simultaneously in more than one Offering.

      8. RIGHT TO PURCHASE SHARES.

            8.1 Grant of Purchase Right. Except as set forth below, on the
Offering Date of each Offering Period, each Participant in that Offering Period
shall be granted automatically a Purchase Right consisting of an option to
purchase the lesser of (a) that number of whole shares of Stock determined by
dividing Twelve Thousand Five Hundred Dollars ($12,500) by the Fair Market Value
of a share of Stock on such Offering Date or (b) two thousand five hundred
(2,500) shares of Stock. No Purchase Right shall be granted on an Offering Date
to any person who is not, on such Offering Date, an Eligible Employee.

            8.2 Pro Rata Adjustment of Purchase Right. Notwithstanding the
provisions of Section 8.1, if the Board establishes an Offering Period (other
than the Initial Offering Period) of any duration other than six months, then
(a) the dollar amount in Section 8.1 shall be determined by multiplying
$2,083.33 by the number of months (rounded to the nearest whole month) in the
Offering Period and rounding to the nearest whole dollar, and (b) the share
amount in Section 8.1 shall be determined by multiplying 416.67 shares by the
number of months (rounded to the nearest whole month) in the Offering Period and
rounding to the nearest whole share.

            8.3 Calendar Year Purchase Limitation. Notwithstanding any provision
of the Plan to the contrary, no Participant shall be granted a Purchase Right
which permits his or her right to purchase shares of Stock under the Plan to
accrue at a rate which, when aggregated with such Participant's rights to
purchase shares under all other employee stock purchase plans of a Participating
Company intended to meet the requirements of Section 423 of the Code, exceeds
Twenty-Five Thousand Dollars ($25,000) in Fair Market Value (or such other
limit, if any, as may be imposed by the Code) for each calendar year in which
such Purchase Right is outstanding at any time. For purposes of the preceding
sentence, the Fair Market Value of shares purchased during a given Offering
Period shall be determined as of the Offering Date for such Offering Period. The
limitation described in this Section shall be applied in conformance with
applicable regulations under Section 423(b)(8) of the Code.


                                       7
<PAGE>

      9. PURCHASE PRICE.

            The Purchase Price at which each share of Stock may be acquired in
an Offering Period upon the exercise of all or any portion of a Purchase Right
shall be established by the Board; provided, however, that the Purchase Price
shall not be less than eighty-five percent (85%) of the lesser of (a) the Fair
Market Value of a share of Stock on the Offering Date of the Offering Period or
(b) the Fair Market Value of a share of Stock on the Purchase Date. Unless
otherwise provided by the Board prior to the commencement of an Offering Period,
the Purchase Price for that Offering Period shall be eighty-five percent (85%)
of the lesser of (a) the Fair Market Value of a share of Stock on the Offering
Date of the Offering Period, or (b) the Fair Market Value of a share of Stock on
the Purchase Date.

      10. ACCUMULATION OF PURCHASE PRICE THROUGH PAYROLL DEDUCTION.

            Shares of Stock acquired pursuant to the exercise of all or any
portion of a Purchase Right may be paid for only by means of payroll deductions
from the Participant's Compensation accumulated during the Offering Period for
which such Purchase Right was granted, subject to the following:

            10.1 Amount of Payroll Deductions. Except as otherwise provided
herein, the amount to be deducted under the Plan from a Participant's
Compensation on each payday during an Offering Period shall be determined by the
Participant's Subscription Agreement. The Subscription Agreement shall set forth
the percentage of the Participant's Compensation to be deducted on each payday
during an Offering Period in whole percentages of not less than one percent (1%)
(except as a result of an election pursuant to Section 10.3 to stop payroll
deductions effective following the first payday during an Offering) or more than
fifteen percent (15%). The Board may change the foregoing limits on payroll
deductions effective as of any future Offering Date.

            10.2 Commencement of Payroll Deductions. Payroll deductions shall
commence on the first payday following the Offering Date and shall continue to
the end of the Offering Period unless sooner altered or terminated as provided
herein.

            10.3 Election to Change or Stop Payroll Deductions. During an 
Offering Period, a Participant may elect to increase or decrease the rate of 
or to stop deductions from his or her Compensation by delivering to the 
Company's designated office an amended Subscription Agreement authorizing 
such change on or before the Change Notice Date, as defined below. A 
Participant who elects, effective following the first payday of an Offering 
Period, to decrease the rate of his or her payroll deductions to zero percent 
(0%) shall nevertheless remain a Participant in the current Offering Period 
unless such Participant withdraws from the Plan as provided in Section 12.1. 
The "Change Notice Date" shall be the day immediately prior to the beginning 
of the first pay period for which such election is to be effective, unless a 
different date established by the Company and announced to the Participants. 

                                       8
<PAGE>

            10.4 Administrative Suspension of Payroll Deductions. The Company 
may, in its sole discretion, suspend a Participant's payroll deductions under 
the Plan as the Company deems advisable to avoid accumulating payroll 
deductions in excess of the amount that could reasonably be anticipated to 
purchase the maximum number of shares of Stock permitted (a) under the 
Participant's Purchase Right or (b) during a calendar year under the limit 
set forth in Section 8.3. Payroll deductions shall be resumed at the rate 
specified in the Participant's then effective Subscription Agreement at the 
beginning, respectively, of (a) the next Offering Period, provided that the 
individual is a Participant in such Offering Period or (b) the next Offering 
Period the Purchase Date of which falls in the following calendar year, 
unless the Participant has either withdrawn from the Plan as provied in 
Section 12.1 or has ceased to be an Eligible Employee.

            10.5 Participant Accounts. Individual bookkeeping accounts shall be
maintained for each Participant. All payroll deductions from a Participant's
Compensation shall be credited to such Participant's Plan account and shall be
deposited with the general funds of the Company. All payroll deductions received
or held by the Company may be used by the Company for any corporate purpose.

            10.6 No Interest Paid. Interest shall not be paid on sums deducted
from a Participant's Compensation pursuant to the Plan.

            10.7 Voluntary Withdrawal from Plan Account. A Participant may 
withdraw all or any portion of the payroll deductions credited to his or her 
Plan account and not previously applied toward the purchase of Stock by 
delivering to the Company's designated office a written notice on a form 
provided by the Company for such purpose. A Participant who withdraws the 
entire remaining balance credited to his or her Plan account shall be deemed 
to have withdrawn from the Plan in accordance with Section 12.1. Amounts 
withdrawn shall be returned to the Participant as soon as practicable after 
the Company's receipt the notice of withdrawal and may not be applied to the 
purchase of shares in any Offering under the Plan. The Company may from time 
to time establish or change limitations on the frequency of withdrawals 
permitted under this Section, establish a minimum dollar amount that must be 
retained in the Participant's Plan account, or terminate the withdrawal right 
provided by this Section.

      11. PURCHASE OF SHARES.

            11.1 Exercise of Purchase Right. On the Purchase Date of an Offering
Period, each Participant who has not withdrawn from the Plan and whose
participation in the Offering has not terminated before such Purchase Date shall
automatically acquire pursuant to the exercise of the Participant's Purchase
Right the number of whole shares of Stock determined by dividing (a) the total
amount of the Participant's payroll deductions accumulated in the Participant's
Plan account during the Offering Period and not previously applied toward the
purchase of Stock by (b) the Purchase Price. However, in no event shall the
number of shares purchased by the Participant during an Offering Period exceed
the number of shares subject to the Participant's Purchase Right. No shares of
Stock shall be purchased on a Purchase Date on behalf of a


                                       9
<PAGE>

Participant whose participation in the Offering or the Plan has terminated
before such Purchase Date.

            11.2 Pro Rata Allocation of Shares. If the number of shares of Stock
which might be purchased by all Participants in the Plan on a Purchase Date
exceeds the number of shares of Stock available in the Plan as provided in
Section 4.1, the Company shall make a pro rata allocation of the remaining
shares in as uniform a manner as practicable and as the Company determines to be
equitable. Any fractional share resulting from such pro rata allocation to any
Participant shall be disregarded.

            11.3 Delivery of Certificates. As soon as practicable after each
Purchase Date, the Company shall arrange the delivery to each Participant of a
certificate representing the shares acquired by the Participant on such Purchase
Date; provided that the Company may deliver such shares to a broker designated
by the Company that will hold such shares for the benefit of the Participant.
Shares to be delivered to a Participant under the Plan shall be registered in
the name of the Participant, or, if requested by the Participant, in the name of
the Participant and his or her spouse, or, if applicable, in the names of the
heirs of the Participant.

            11.4 Return of Cash Balance. Any cash balance remaining in a
Participant's Plan account following any Purchase Date shall be refunded to the
Participant as soon as practicable after such Purchase Date. However, if the
cash balance to be returned to a Participant pursuant to the preceding sentence
is less than the amount that would have been necessary to purchase an additional
whole share of Stock on such Purchase Date, the Company may retain the cash
balance in the Participant's Plan account to be applied toward the purchase of
shares in the subsequent Offering Period.

            11.5 Tax Withholding. At the time a Participant's Purchase Right is
exercised, in whole or in part, or at the time a Participant disposes of some or
all of the shares he or she acquires under the Plan, the Participant shall make
adequate provision for the federal, state, local and foreign tax withholding
obligations, if any, of the Participating Company Group which arise upon
exercise of the Purchase Right or upon such disposition of shares, respectively.
The Participating Company Group may, but shall not be obligated to, withhold
from the Participant's compensation the amount necessary to meet such
withholding obligations.

            11.6 Expiration of Purchase Right. Any portion of a Participant's
Purchase Right remaining unexercised after the end of the Offering Period to
which the Purchase Right relates shall expire immediately upon the end of the
Offering Period.

            11.7 Provision of Reports and Stockholder Information to 
Participants. Each Participant who has exercised all or part of his or her 
Purchase Right shall receive, as soon as practicable after the Purchase Date, 
a report of such Participant's Plan account setting forth the total payroll 
deductions accumulated prior to such exercise, the number of shares of Stock 
purchased, the Purchase Price for such shares, the date of purchase and the 
cash balance, if any, remaining immediately after such purchase that is to be 
refunded or retained in the Participant's Plan account pursuant to Section 
11.4. The report required by this Section may be delivered in such

                                       10
<PAGE>

form and by such means, including by electronic transmission, as the Company 
may determine. In addition, each Participant shall be provided information 
concerning the Company equivalent to that information provided generally to 
the Company's common stockholders.

      12. WITHDRAWAL FROM OFFERING OR PLAN.

            12.1 Voluntary Withdrawal from the Plan. A Participant may withdraw
from the Plan by signing and delivering to the Company's designated office a
written notice of withdrawal on a form provided by the Company for this purpose.
Such withdrawal may be elected at any time prior to the end of an Offering
Period; provided, however, that if a Participant withdraws from the Plan after a
Purchase Date, the withdrawal shall not affect shares of Stock acquired by the
Participant on such Purchase Date. A Participant who voluntarily withdraws from
the Plan is prohibited from resuming participation in the Plan in the same
Offering from which he or she withdrew, but may participate in any subsequent
Offering by again satisfying the requirements of Sections 5 and 7.1. The Company
may impose, from time to time, a requirement that the notice of withdrawal from
the Plan be on file with the Company's designated office for a reasonable period
prior to the effectiveness of the Participant's withdrawal.

            12.2 Return of Payroll Deductions. Upon a Participant's voluntary
withdrawal from the Plan pursuant to Section 12.1, the Participant's accumulated
payroll deductions which have not been applied toward the purchase of shares
shall be refunded to the Participant as soon as practicable after the
withdrawal, without the payment of any interest, and the Participant's interest
in the Plan shall terminate. Such accumulated payroll deductions to be refunded
in accordance with this Section may not be applied to any other Offering under
the Plan.

      13. TERMINATION OF EMPLOYMENT OR ELIGIBILITY.

            Upon a Participant's ceasing, prior to a Purchase Date, to be an 
Employee of the Participating Company Group for any reason, including 
retirement, disability or death, or upon the failure of a Participant to 
remain an Eligible Employee, the Participant's participation in the Plan 
shall terminate immediately. In such event, the Participant's accumulated 
payroll deductions which have not been applied toward the purchase of shares 
shall, as soon as practicable, be returned to the Participant or, in the case 
of the Participant's death, to the Participant's legal representative, and 
all of the Participant's rights under the Plan shall terminate. Interest 
shall not be paid on sums returned pursuant to this Section 13. A Participant 
whose participation has been so terminated may again become eligible to 
participate in the Plan by satisfying the requirements of Sections 5 and 7.1.

                                       11
<PAGE>

      14. CHANGE IN CONTROL.

            14.1 Definitions.

                  (a) An "Ownership Change Event" shall be deemed to have
occurred if any of the following occurs with respect to the Company: (i) the
direct or indirect sale or exchange in a single or series of related
transactions by the stockholders of the Company of more than fifty percent (50%)
of the voting stock of the Company; (ii) a merger or consolidation in which the
Company is a party; (iii) the sale, exchange, or transfer of all or
substantially all of the assets of the Company; or (iv) a liquidation or
dissolution of the Company.

                  (b) A "Change in Control" shall mean an Ownership Change Event
or a series of related Ownership Change Events (collectively, the "Transaction")
wherein the stockholders of the Company immediately before the Transaction do
not retain immediately after the Transaction, in substantially the same
proportions as their ownership of shares of the Company's voting stock
immediately before the Transaction, direct or indirect beneficial ownership of
more than fifty percent (50%) of the total combined voting power of the
outstanding voting stock of the Company or the corporation or corporations to
which the assets of the Company were transferred (the "Transferee
Corporation(s)"), as the case may be. For purposes of the preceding sentence,
indirect beneficial ownership shall include, without limitation, an interest
resulting from ownership of the voting stock of one or more corporations which,
as a result of the Transaction, own the Company or the Transferee
Corporation(s), as the case may be, either directly or through one or more
subsidiary corporations. The Board shall have the right to determine whether
multiple sales or exchanges of the voting stock of the Company or multiple
Ownership Change Events are related, and its determination shall be final,
binding and conclusive.

            14.2 Effect of Change in Control on Purchase Rights. In the event of
a Change in Control, the surviving, continuing, successor, or purchasing
corporation or parent corporation thereof, as the case may be (the "Acquiring
Corporation"), may assume the Company's rights and obligations under the Plan.
If the Acquiring Corporation elects not to assume the Company's rights and
obligations under outstanding Purchase Rights, the Purchase Date of the then
current Offering Period shall be accelerated to a date before the date of the
Change in Control specified by the Board, but the number of shares of Stock
subject to outstanding Purchase Rights shall not be adjusted. All Purchase
Rights which are neither assumed by the Acquiring Corporation in connection with
the Change in Control nor exercised as of the date of the Change in Control
shall terminate and cease to be outstanding effective as of the date of the
Change in Control.

      15. NONTRANSFERABILITY OF PURCHASE RIGHTS.

            Neither payroll deductions credited to a Participant's Plan 
account nor a Participant's Purchase Right may be assigned, transferred, 
pledged, or otherwise disposed of in any manner other than as provided by the 
Plan or by will or the laws of descent and distribution. Any such attempted 
assignment, transfer, pledge or other disposition shall be without effect, 
except that the Company may treat such act as an election to withdraw from 
the Plan as provided in Section 12.1. A Purchase Right shall be exercisable 
during the lifetime of the Participant only by the Participant.

                                       12
<PAGE>

      16. COMPLIANCE WITH SECURITIES LAW.

            The issuance of shares under the Plan shall be subject to compliance
with all applicable requirements of federal, state and foreign law with respect
to such securities. A Purchase Right may not be exercised if the issuance of
shares upon such exercise would constitute a violation of any applicable
federal, state or foreign securities laws or other law or regulations or the
requirements of any securities exchange or market system upon which the Stock
may then be listed. In addition, no Purchase Right may be exercised unless (a) a
registration statement under the Securities Act of 1933, as amended, shall at
the time of exercise of the Purchase Right be in effect with respect to the
shares issuable upon exercise of the Purchase Right, or (b) in the opinion of
legal counsel to the Company, the shares issuable upon exercise of the Purchase
Right may be issued in accordance with the terms of an applicable exemption from
the registration requirements of said Act. The inability of the Company to
obtain from any regulatory body having jurisdiction the authority, if any,
deemed by the Company's legal counsel to be necessary to the lawful issuance and
sale of any shares under the Plan shall relieve the Company of any liability in
respect of the failure to issue or sell such shares as to which such requisite
authority shall not have been obtained. As a condition to the exercise of a
Purchase Right, the Company may require the Participant to satisfy any
qualifications that may be necessary or appropriate, to evidence compliance with
any applicable law or regulation, and to make any representation or warranty
with respect thereto as may be requested by the Company.

      17. RIGHTS AS A STOCKHOLDER AND EMPLOYEE.

            A Participant shall have no rights as a stockholder by virtue of the
Participant's participation in the Plan until the date of the issuance of a
certificate for the shares purchased pursuant to the exercise of the
Participant's Purchase Right (as evidenced by the appropriate entry on the books
of the Company or of a duly authorized transfer agent of the Company). No
adjustment shall be made for dividends, distributions or other rights for which
the record date is prior to the date such certificate is issued, except as
provided in Section 4.2. Nothing herein shall confer upon a Participant any
right to continue in the employ of the Participating Company Group or interfere
in any way with any right of the Participating Company Group to terminate the
Participant's employment at any time.

      18. LEGENDS.

            The Company may at any time place legends or other identifying 
symbols referencing any applicable federal, state or foreign securities law 
restrictions or any provision convenient in the administration of the Plan on 
some or all of the certificates representing shares of Stock issued under the 
Plan. The Participant shall, at the request of the Company, promptly present 
to the Company any and all certificates representing shares acquired pursuant 
to a Purchase Right in the possession of the Participant in order to carry 
out the provisions of this Section. Unless otherwise specified by the 
Company, legends placed on such certificates may include but shall not be 
limited to the following:

                                       13
<PAGE>

            "THE SHARES EVIDENCED BY THIS CERTIFICATE WERE ISSUED BY THE
CORPORATION TO THE REGISTERED HOLDER UPON THE PURCHASE OF SHARES UNDER AN
EMPLOYEE STOCK PURCHASE PLAN AS DEFINED IN SECTION 423 OF THE INTERNAL REVENUE
CODE OF 1986, AS AMENDED. THE TRANSFER AGENT FOR THE SHARES EVIDENCED HEREBY
SHALL NOTIFY THE CORPORATION IMMEDIATELY OF ANY TRANSFER OF THE SHARES BY THE
REGISTERED HOLDER HEREOF. THE REGISTERED HOLDER SHALL HOLD ALL SHARES PURCHASED
UNDER THE PLAN IN THE REGISTERED HOLDER'S NAME (AND NOT IN THE NAME OF ANY
NOMINEE)."

      19. NOTIFICATION OF DISPOSITION OF SHARES.

            The Company may require the Participant to give the Company prompt
notice of any disposition of shares acquired by exercise of a Purchase Right
within two years from the date of granting such Purchase Right or one year from
the date of exercise of such Purchase Right. The Company may require that until
such time as a Participant disposes of shares acquired upon exercise of a
Purchase Right, the Participant shall hold all such shares in the Participant's
name (or, if elected by the Participant, in the name of the Participant and his
or her spouse but not in the name of any nominee) until the lapse of the time
periods with respect to such Purchase Right referred to in the preceding
sentence. The Company may direct that the certificates evidencing shares
acquired by exercise of a Purchase Right refer to such requirement to give
prompt notice of disposition.

      20. NOTICES.

            All notices or other communications by a Participant to the Company
under or in connection with the Plan shall be deemed to have been duly given
when received in the form specified by the Company at the location, or by the
person, designated by the Company for the receipt thereof.

      21. INDEMNIFICATION.

            In addition to such other rights of indemnification as they may have
as members of the Board or officers or employees of the Participating Company
Group, members of the Board and any officers or employees of the Participating
Company Group to whom authority to act for the Board or the Company is delegated
shall be indemnified by the Company against all reasonable expenses, including
attorneys' fees, actually and necessarily incurred in connection with the
defense of any action, suit or proceeding, or in connection with any appeal
therein, to which they or any of them may be a party by reason of any action
taken or failure to act under or in connection with the Plan, or any right
granted hereunder, and against all amounts paid by them in settlement thereof
(provided such settlement is approved by independent legal counsel selected by
the Company) or paid by them in satisfaction of a judgment in any such action,
suit or proceeding, except in relation to matters as to which it shall be
adjudged in such action, suit or proceeding that such person is liable for gross
negligence, bad faith or intentional misconduct in duties; provided, however,
that within sixty (60) days after the institution of such action, suit or


                                       14
<PAGE>

proceeding, such person shall offer to the Company, in writing, the opportunity
at its own expense to handle and defend the same.

      22. AMENDMENT OR TERMINATION OF THE PLAN.

            The Board may at any time amend or terminate the Plan, except that
(a) such termination shall not affect Purchase Rights previously granted under
the Plan, except as permitted under the Plan, and (b) no amendment may adversely
affect a Purchase Right previously granted under the Plan (except to the extent
permitted by the Plan or as may be necessary to qualify the Plan as an employee
stock purchase plan pursuant to Section 423 of the Code or to obtain
qualification or registration of the shares of Stock under applicable federal,
state or foreign securities laws). In addition, an amendment to the Plan must be
approved by the stockholders of the Company within twelve (12) months of the
adoption of such amendment if such amendment would authorize the sale of more
shares than are authorized for issuance under the Plan or would change the
definition of the corporations that may be designated by the Board as
Participating Companies.

      IN WITNESS WHEREOF, the undersigned Secretary of the Company certifies
that the foregoing InsWeb Corporation 1999 Employee Stock Purchase Plan was duly
adopted by the Board of Directors of the Company on _____________, 1999.


                                          --------------------------------------
                                          Secretary


                                       15

<PAGE>
                                                                    Exhibit 10.4

                            STRATEGIC CONCEPTS CORP.

                          1440 Chapin Avenue, Suite 201

                          Burlingame, California 94010


                               SERIES A PREFERRED

                            STOCK PURCHASE AGREEMENT

                                JANUARY 30, 1996
<PAGE>

                       EXHIBIT TO STRATEGIC CONCEPTS CORP.

                            SERIES A PREFERRED STOCK

                               PURCHASE AGREEMENT

EXHIBIT A   -     Amendment to Articles of Incorporation

EXHIBIT B   -     Schedule of Exceptions to Representations and Warranties

EXHIBIT C   -     Form of Co-Sale Agreement

EXHIBIT D   -     Form of Registration Rights Agreement

EXHIBIT E   -     Form of Opinion of Morrison & Forester

EXHIBIT F   -     Form of Compliance Certificate
<PAGE>

                                TABLE OF CONTENTS

                                                                          Page
                                                                          ----

SECTION 1  Authorization and Sale of Series A Preferred Stock...............1
      1.1   Authorization...................................................1
      1.2   Sale of Series A Preferred Stock................................1

SECTION 2  Closing Date; Delivery...........................................1
      2.1   Closing Date....................................................1
      2.2   Deliveries......................................................1

SECTION 3  Representations and Warranties of the Company....................2
      3.1   Organization and Standing; Articles and By-laws.................2
      3.2   Corporate Power.................................................2
      3.3   Subsidiaries....................................................2
      3.4   Capitalization..................................................2
      3.5   Authorization...................................................3
      3.6   Title to Properties and Assets; Liens, etc......................3
      3.7   Material Contracts and Commitments..............................3
      3.8   Patents and Other Intangible Assets.............................4
      3.9   Compliance With Other Instruments, None Burdensome, etc.........4
      3.10  Litigation, etc.................................................4
      3.11  Employees.......................................................5
      3.12  Insurance.......................................................5
      3.13  Registration Rights.............................................5
      3.14  Governmental Consent, Etc.......................................5
      3.15  Offering........................................................5
      3.16  Brokers or Finders; Other Offers................................5
      3.17  Disclosure......................................................6
      3.18  Tax Returns and Payments........................................6
      3.19  No Conflict of Interest.........................................6
      3.20  Corporate Records...............................................6
      3.21  Financial Statements............................................6
      3.22  Changes.........................................................7
      3.23  Environmental Matters...........................................7
      3.24  Employee Compensation Plans.....................................8
      3.25  Voting Agreements; Shareholder Agreements.......................8
      3.26  U.S. Real Property Holding Corporation..........................8
      3.27  Private Offering................................................8
      3.28  Use of Proceeds.................................................8
      3.29  Margin Securities...............................................8
      3.30  Absence of Foreign or Enemy Status..............................9


                                       -i-
<PAGE>

                                TABLE OF CONTENTS
                                   (continued)

                                                                          Page
                                                                          ----

SECTION 4  Representations and Warranties of the Purchaser..................9
      4.1   Experience......................................................9
      4.2   Investment......................................................9
      4.3   Rule 144........................................................9
      4.4   No Public Market...............................................10
      4.5   Access to Data.................................................10
      4.6   Authorization..................................................10
      4.7   Brokers or Finders.............................................10
      4.8   Tax Consequences...............................................10

SECTION 5  Conditions to Closing of Purchaser..............................10
      5.1   Representations and Warranties Correct.........................10
      5.2   Covenants......................................................11
      5.3   Opinion of Company's Counsel...................................11
      5.4   Compliance Certificate.........................................11
      5.5   Blue Sky.......................................................11
      5.6   Legal Matters..................................................11
      5.7   Co-Sale and Registration Rights Agreements.....................11

SECTION 6  Conditions to Closing of Company................................11
      6.1   Representations................................................11
      6.2   Blue Sky.......................................................11
      6.3   Legal Matters..................................................11

SECTION 7  Affirmative Covenants of the Company............................12
      7.1   Financial Information..........................................12
      7.2   Additional Information.........................................13
      7.3   Transfer of Information........................................13
      7.4   Conflicts of Interest..........................................13
      7.5   Termination of Covenants.......................................13
      7.6   Participation in Future Financings.............................14

SECTION 8  Restrictions on Transferability of Securities; Compliance
      with Securities Act and Right of First Refusal.......................15
      8.1   Restrictions on Transferability................................15
      8.2   Restrictive Legend.............................................15
      8.3   Notice of Proposed Transfers...................................15
      8.4   Right of First Refusal.........................................16
      8.5   California Corporate Securities Law............................16

SECTION 9  Miscellaneous...................................................17
      9.1   Governing Law..................................................17


                                      -ii-
<PAGE>

                                TABLE OF CONTENTS
                                   (continued)

                                                                          Page
                                                                          ----

      9.2   Survival.......................................................17
      9.3   Successors and Assigns.........................................17
      9.4   Entire Agreement; Amendment....................................17
      9.5   Notices, etc...................................................17
      9.6   Delays or Omissions............................................18
      9.7   Expenses.......................................................18
      9.8   Counterparts...................................................18
      9.9   Severability...................................................18
      9.10  Titles and Subtitles...........................................18
      9.11  Broker's or Finder's Fee.......................................18
      9.12  Waiver of Conflict.............................................18


                                     -iii-
<PAGE>

                            STRATEGIC CONCEPTS CORP.

                            SERIES A PREFERRED STOCK

                               PURCHASE AGREEMENT

      This Series A Preferred Stock Purchase Agreement (the "Agreement") is made
as of January 30, 1996 by and among Strategic Concepts Corp., a California
corporation (the "Company"), and Nationwide Mutual Insurance Company, a mutual
insurance company organized under the laws of the State of Ohio (the
"Purchaser").

                                   SECTION 1

               Authorization and Sale of Series A Preferred Stock

1.1 Authorization. The Company has authorized the sale and issuance of 100% of
the authorized shares of its Series A Preferred Stock, being 176,471 shares of
its Series A Preferred Stock (the "Shares") having the rights, preferences,
privileges and restrictions set forth in the Amendment to Articles of
Incorporation (the "Amendment") in the form attached to this Agreement as
Exhibit A. The Articles of Incorporation (the "Articles") as amended by the
Amendment are referred to herein as the "Amended Articles."

      1.2 Sale of Series A Preferred Stock. Subject to the terms and conditions
hereof and the rights, preferences, privileges and restrictions set forth in the
Amendment, the Company will issue and sell to the Purchaser, and the Purchaser
will buy from the Company, the Shares at a cash purchase price of $42.50 per
Share.

                                    SECTION 2

                             Closing Date; Delivery

2.1 Closing Date. The closing of the purchase and sale of the Shares hereunder
(the "Closing") shall be held at the offices of Morrison & Foerster LLP, 345
California Street, San Francisco, California at 1:00 p.m., on February 15, 1996
or at such other time and place upon which the Company and the Purchaser shall
agree (the date of the Closing is hereinafter referred to as the "Closing
Date").

      2.2 Deliveries. At the Closing, the Company will deliver to the Purchaser
a certificate or certificates, registered in the Purchaser's name, representing
the Shares, against payment of the aggregate purchase price therefor by check or
wire transfer payable to the Company in the amount determined in accordance with
Section 1.2.


                                      -1-
<PAGE>

                                    SECTION 3

                  Representations and Warranties of the Company

      Except as set forth in the Schedule of Exceptions to Representations and
Warranties attached hereto as Exhibit B, the Company represents and warrants to
the Purchaser as follows:

3.1 Organization and Standing; Articles and By-laws. The Company is a
corporation duly organized and existing under, and by virtue of, the laws of the
State of California and is in good standing under such laws. The Company has
requisite corporate power to own and operate its properties and assets, and to
carry on its business as currently conducted and as proposed to be conducted.
The Company is not qualified to do business as a foreign corporation in any
jurisdiction and the failure to be so qualified does not have a material adverse
effect on the Company's business. The Company has furnished the Purchaser copies
of its Articles and Bylaws, as amended. Such copies are true, correct and
complete and contain all amendments other than the Amendment through the Closing
Date.

      3.2 Corporate Power. The Company will have at the Closing Date all
requisite legal and corporate power to execute and deliver this Agreement, the
Co-Sale Agreement in the form attached hereto as Exhibit C (the "Co-Sale
Agreement") and the Registration Rights Agreement in the form attached hereto as
Exhibit D (the "Registration Rights Agreement") (collectively the "Agreements"),
to sell and issue the Shares hereunder, to issue the Common Stock issuable upon
conversion of the Shares (the "Conversion Shares") and to carry out and perform
its obligations under the terms of the Agreements.

      3.3 Subsidiaries. The Company has no subsidiaries or affiliated companies
and does not otherwise own or control, directly or indirectly, any equity
interest in any corporation, association or business entity.

      3.4 Capitalization. The authorized capital stock of the Company will, upon
the filing of the Amendment, consist of 5,000,000 shares of Common Stock, of
which 850,000 shares will be issued and outstanding, and 2,000,000 shares of
Preferred Stock, 176,471 shares of which will have been designated Series A
Preferred Stock, none of which will be issued and outstanding prior to the
Closing. All issued and outstanding shares of the Company's capital stock will
have been duly authorized and validly issued, will be fully paid and
nonassessable and free of liens and encumbrances created by the Company and will
have been issued in compliance with all applicable federal and state securities
laws. The Company will have reserved 176,471 shares of Common Stock for issuance
upon conversion of the Shares. Other than (i) the conversion rights of the
Shares issued pursuant to this Agreement, (ii) the rights set forth in the
Shareholders' Agreement dated as of September 30, 1995 between the Company,
Hussein A. Enan and Darrell T. Ticehurst (the "Founders' Agreement") and (iii)
options outstanding under the Company's 1995 Stock Option Plan, there are no
preemptive rights, voting agreements, options or warrants or other conversion
privileges or rights currently outstanding to purchase any of the authorized but
unissued capital stock of the Company. There are 150,000 shares of Common


                                      -2-
<PAGE>

Stock reserved for issuance under the Company's 1995 Stock Option Plan, pursuant
to which options for the purchase of a total of 130,000 shares were outstanding
on January 30, 1996.

      3.5 Authorization. All corporate action on the part of the Company, its
directors and shareholders necessary for the authorization, execution, delivery
and performance of the Agreements by the Company, the authorization, sale,
issuance and delivery of the Shares and the Conversion Shares (collectively, the
"Securities") and the performance of all of the Company's obligations hereunder
and thereunder has been taken or will be taken prior to the Closing. The
Agreements, when executed and delivered by the Company, shall constitute valid
and binding obligations of the Company, enforceable in accordance with their
respective terms, except as the indemnification provisions of Section 2.6 of the
Registration Rights Agreement may be limited by principles of public policy, and
subject to laws of general application relating to bankruptcy, insolvency and
the relief of debtors and rules of law governing specific performance,
injunctive relief or other equitable remedies. The Shares, when issued in
compliance with the provisions of this Agreement, will be validly issued and
will be fully paid and nonassessable and will have the rights, preferences,
privileges and restrictions described in the Amendment. The Conversion Shares
have been duly and validly reserved and, when issued in compliance with the
provisions of this Agreement and the Amendment, will be validly issued, fully
paid and nonassessable. The Securities will be free of any liens or encumbrances
other than those created by or imposed upon the holders thereof through no
action of the Company; provided, however, that the Securities may be subject to
restrictions on transfer under state and/or federal securities laws as set forth
herein. Except as contemplated herein, the Securities are not subject to any
preemptive rights or rights of first refusal.

      3.6 Title to Properties and Assets; Liens, etc. The Company has good and
marketable title to its properties and assets, and has good title to all its
leasehold interests, in each case subject to no mortgage, pledge, lien, lease,
encumbrance or charge, other than (i) the lien of current taxes not yet due and
payable (the amount of which has been established as a reserve in the Company's
financial records to the extent required by generally accepted accounting
principles), and (ii) possible minor liens and encumbrances which do not in any
case materially detract from the value of the property subject thereto or
materially impair the operations of the Company, and which have not arisen
otherwise than in the ordinary course of business.

      3.7 Material Contracts and Commitments. Set forth on Exhibit B hereto is a
list of all material contracts of the Company in effect on January 30, 1996 and
a list of all material liabilities or obligations of the Company, absolute or
contingent, that exceed $50,000 in any one case. All the material contracts,
agreements and instruments to which the Company is a party are valid, binding
and in full force and effect in all material respects, and are valid, binding
and enforceable by the Company in accordance with their respective terms,
subject to laws of general application relating to bankruptcy, insolvency and
the relief of debtors and rules of law governing specific performance,
injunctive relief or other equitable remedies. The Company, prior to the
Closing, will have provided the Purchaser or its special counsel with true and
complete copies of all such material contracts, agreements and instruments.


                                      -3-
<PAGE>

      3.8 Patents and Other Intangible Assets. All the patents, trademarks,
service marks, trade names, copyrights, trade secrets, information, proprietary
rights and processes owned by the Company are listed on Exhibit B attached
hereto. The Company has sufficient title and ownership of all patents,
trademarks, service marks, trade names, copyrights, trade secrets, information,
proprietary rights and processes necessary for its business as now conducted and
as proposed to be conducted without any conflict with or infringement of the
rights of others. There are no outstanding options, licenses or agreements of
any kind relating to the foregoing, nor is the Company bound by or a party to
any options, licenses or agreements of any kind with respect to the patents,
trademarks, service marks, trade names, copyrights, trade secrets, licenses,
information, proprietary rights and processes of any other person or entity. The
Company has not received any communications alleging that the Company has
violated, or by conducting its business as proposed would violate, and, to the
best of its knowledge, the Company is not violating, any of the patents,
trademarks, service marks, trade names, copyrights or trade secrets or other
proprietary rights of any other person or entity. The Company is not aware that
any of its employees or consultants is obligated under any contract (including
licenses, covenants or commitments of any nature) or other agreement, or subject
to any judgment, decree or order (except as imposed by laws of general
application) of any court or administrative agency, that would interfere with
the use of his or her best efforts to promote the interests of the Company, or
that would conflict with the Company's business as proposed to be conducted.
Neither the execution nor delivery of the Agreements, nor the carrying on of the
Company's business by the employees or consultants of the Company, nor the
conduct of the Company's business as proposed, will, to the Company's knowledge,
conflict with or result in a breach of the terms, conditions or provisions of,
or constitute a default under, any contract, covenant or instrument under which
any of such employees or consultants is now obligated.

      3.9 Compliance With Other Instruments, None Burdensome, etc. The Company
is not in violation of any term of its Articles or By-laws, or in any material
respect of any term or provision of any mortgage, indebtedness, indenture,
contract, agreement or instrument to which it is a party, or any decree, order,
statute, rule or regulation applicable to it. The execution, delivery and
performance of and compliance with the Agreements, and the issuance of the
Securities, will not result in any material violation of, or conflict with, or
constitute a material default under, or result in the creation of, any mortgage,
pledge, lien, encumbrance or charge upon any of the properties or assets of the
Company; and there is no such violation or default which materially and
adversely affects the business of the Company or any of the Company's properties
or assets.

      3.10 Litigation, etc. The Company has not instituted nor is a party to any
action, suit, proceeding or investigation against any party. There are to the
Company's knowledge no actions, suits, proceedings or investigations pending
against the Company or its properties (nor, to the best of the Company's
knowledge, against directors, officers or employees of the Company) before any
court or governmental agency (nor, to the best of the Company's knowledge, is
there any reasonable basis therefor or threat thereof), which, either in any
case or in the aggregate, is likely to result in any material adverse change in
the business or financial condition of the Company or any of its properties or
assets, or in any material impairment of the right or ability of the Company to
carry on its business, or in any material liability on the part of


                                      -4-
<PAGE>

the Company, and none which questions the validity of the Agreements or any
action taken or to be taken in connection herewith and therewith, including,
without limitation, any such action involving the prior employment of any of the
Company's employees or their obligations under any agreements with prior
employers.

      3.11 Employees. To the best of the Company's knowledge, after reasonable
investigation, no employee or consultant of the Company is in violation of any
term of any employment contract, patent disclosure agreement or any other
contract or agreement relating to the relationship of any such person with the
Company or any other party because of the nature of the business conducted or
proposed to be conducted by the Company. The Company has no collective
bargaining agreements covering any of its employees. The Company is not aware of
any key employee of the Company who has any plans to terminate his or her
employment with the Company. All employees of the Company involved in the
technical development of the Company's software have executed Proprietary
Information Agreements, copies of which will have been made available to the
Purchaser or its special counsel prior to the Closing. The Company does not
anticipate the necessity to acquire rights to any inventions of any employees,
or people it currently intends to hire, made prior to their employment by the
Company.

      3.12 Insurance. The Company has fire, casualty and liability insurance
policies in such amounts and with such coverage as are carried by companies
similar to the Company.

      3.13 Registration Rights. Except as set forth in this Agreement, the
Founders' Agreement and the Registration Rights Agreement, the Company is not
under any contractual obligation to register any of its currently outstanding
securities or of any of its securities which may hereafter be issued.

      3.14 Governmental Consent, Etc. No consent, approval or authorization of
or designation, declaration or filing with any governmental authority on the
part of the Company is required in connection with the valid execution and
delivery of the Agreements, or the offer, sale or issuance of the Securities, or
the consummation of any other transaction contemplated hereby or thereby, except
for filing of the Amendment in the office of the Secretary of State of the State
of California, filing of notices required by Section 25102(f) of the California
Corporate Securities Law of 1968 and any other filings required under applicable
federal and state securities laws of other states.

      3.15 Offering. Subject to the accuracy of the Purchaser's representations
in Section 4 hereof and in written responses to the Company's inquiries, the
offer, sale and issuance of the Shares in conformity with the terms of this
Agreement, and the issuance of the Conversion Shares, constitute transactions
exempt from the registration requirements of Section 5 of the Securities Act of
1933, as amended (the "Securities Act").

      3.16 Brokers or Finders; Other Offers. The Company has not incurred, and
will not incur, directly or indirectly, as a result of any action taken by the
Company, any liability for brokerage or finders' fees or agents' commissions or
any similar charges in connection with this Agreement.


                                      -5-
<PAGE>

      3.17 Disclosure. The Company has fully provided the Purchaser with all the
information which the Purchaser and its special counsel have requested for
deciding whether to purchase the Shares. No representation or warranty of the
Company or the Subsidiary contained in this Agreement and the Exhibits attached
hereto and any certificate furnished or to be furnished to the Purchaser at the
Closing (when read together) contains any untrue statement of a material fact or
omits to state a material fact necessary in order to make the statements
contained herein or therein not misleading in light of the circumstances under
which they were made.

      3.18 Tax Returns and Payments. The Company has filed all tax returns and
reports as required by law. Such returns and reports are true and correct in all
material respects and accurately reflect all tax liabilities of the Company with
respect to all tax periods covered thereby. The Company has not received notice
that the Company's income tax returns or any franchise tax return have been
audited by any governmental authority. The Company has paid all taxes and other
assessments due on or before the date hereof and such payments were made prior
to the time penalties that would accrue therein. The Company knows of no new tax
assessments. All taxes which should be reserved on the books of the Company in
accordance with generally accepted accounting principles have been so reserved.

      3.19 No Conflict of Interest. Except for indebtedness to Hussein A. Enan
for funds advanced to the Company, the Company is not indebted, directly or
indirectly, to any of its officers, directors or shareholders or to their
respective spouses or children, in any amount whatsoever. None of said officers,
directors or, to the best of the Company's knowledge, shareholders, or any
members of their immediate families, are indebted to the Company or have any
direct or indirect ownership interest in any firm or corporation with which the
Company is affiliated or with which the Company has a business relationship, or
any firm or corporation which competes with the Company, except that officers,
directors and/or shareholders of the Company may own up to five percent (5%) of
the outstanding stock of publicly traded companies which may have a business
relationship with or compete with the Company. Except as contemplated by the
Founders' Agreement, no officer, director or shareholder, or any member of their
immediate families, is, directly or indirectly, interested in any material
contract with the Company. The Company is not a guarantor or indemnitor of any
indebtedness of any other person, firm or corporation.

      3.20 Corporate Records. A copy of the minutes of the proceedings of the
shareholders and directors (the "Minutes") has been provided to counsel for the
Purchaser. The Minutes are correct and complete and reflect all such proceedings
to the date hereof.

      3.21 Financial Statements. The Company has delivered to Purchaser its
unaudited financial statements (balance sheet and profit and loss statement) at
September 30, 1995 and from inception to that date (the "Financial Statements").
The Financial Statements are true, complete and correct in all material
respects, subject to normal year-end adjustments, and have been prepared in
accordance with generally accepted accounting principles applied on a consistent
basis throughout the period indicated. The Financial Statements accurately set
out and describe the financial condition and operating results of the Company as
of the date, and for the period, indicated therein, subject to normal year-end
audit adjustments. Except as set forth in the 


                                      -6-
<PAGE>

Financial Statements, the Company has no liabilities, contingent or otherwise,
other than (i) liabilities incurred in the ordinary course of business
subsequent to September 30, 1995, and (ii) obligations under contracts and
commitments incurred in the ordinary course of business and not required under
generally accepted accounting principles to be reflected in the Financial
Statements, which, individually or in the aggregate, are not material to the
financial condition or operating results of the Company. The Company maintains
and will continue to maintain a system of accounting established and
administered in accordance with generally accepted accounting principles.

      3.22 Changes. Since September 30, 1995, the Company has not:

            (a) experienced any change in the assets, liabilities, financial
condition or operating results from that reflected in the Financial Statements,
except changes in the ordinary course of business which have not been, in the
aggregate, materially adverse;

            (b) experienced any damage, destruction or loss, whether or not
covered by insurance, materially and adversely affecting the assets, properties,
financial condition, operating results, prospects or business (as such business
is presently conducted and as it is proposed to be conducted);

            (c) waived a valuable right or a material debt;

            (d) discharged or satisfied any lien, claim or encumbrance or
payment of any of their obligations, except in the ordinary course of business
and which is not material to their assets, properties, financial condition,
operating results or business (as such business is presently conducted and as it
is proposed to be conducted);

            (e) changed or amended any material contract or arrangement by which
the Company or any of its assets or properties are bound or subject;

            (f) materially changed any compensation arrangement or agreement
with any employee;

            (g) to the Company's knowledge, experienced any other event or
condition of any character which might materially and adversely affect the
assets, properties, financial condition, operating results or business of the
Company (as such business is presently conducted and as it is proposed to be
conducted); or

            (h) defaulted under any material contract or agreement or any
indenture or debt.

      3.23 Environmental Matters. The Company and the uses made by it of its
properties and assets are in compliance in all material respects with all
environmental laws, regulations, rules, orders and ordinances, and the Company,
to the best of the Company's knowledge, holds all permits and licenses required
to conduct its business thereunder. To the best of the Company's knowledge, all
properties and assets leased or owned by the Company, including,


                                      -7-
<PAGE>

without limitation, all structures, contents, soil, subsoil and ground water, do
not contain hazardous substances in quantities that could reasonably be expected
to have a material adverse effect on the Company. To the best of the Company's
knowledge, the Company has no liability or obligation, whether to any
governmental authority or to any other person or entity, for damages, claims,
penalties, forfeitures or otherwise, as a consequence of the generation,
transportation or disposal of any such hazardous substance or any "hazardous
waste," as defined in 42 U.S.C. 6901 et seq.

      3.24 Employee Compensation Plans. The Company is not a party to or bound
by any currently effective employment contracts, deferred compensation
agreements, bonus plans, incentive plans, profit sharing plans, retirement
agreements or other employee compensation agreements, except as provided by the
Founders' Agreement. Subject to applicable law, the employment of each officer
and employee of the Company is terminable at will of the Company, except as
provided by the Founders' Agreement.

      3.25 Voting Agreements; Shareholder Agreements. The Company is not aware
of any voting or other agreements by and between its shareholders concerning the
manner in which shares of its capital stock shall be voted, other than as may be
contemplated hereunder or set forth in the Founders' Agreement.

      3.26 U.S. Real Property Holding Corporation. The Company is not now and
has never been a "United States real property holding corporation," as defined
in Section 897(c)(2) of the Internal Revenue Code of the United States and
Section 1.897-2(b) of the Treasury Regulations promulgated by the Internal
Revenue Service thereunder, and the Company has filed with the Internal Revenue
Service all statements, if any, with its United States income tax returns which
are required under Section 1.897-2(h) of such Regulations.

      3.27 Private Offering. The Company has not offered any of the Securities
or any similar security of the Company for sale to, or solicited offers to buy
any thereof from, or otherwise approached or negotiated with respect thereto
with, any prospective purchaser, other than the Purchaser and up to ten (10)
other prospective purchasers who are "qualified institutional buyers" within the
meaning of SEC Rule 144A.

      3.28 Use of Proceeds. The Company shall apply the net proceeds from the
sale of the Securities for general corporate purposes.

      3.29 Margin Securities. None of the transactions contemplated herein and
in the Securities (including, without limitation, the use of the proceeds from
the sale of the Securities) violates, will violate or will result in a violation
of Section 7 of the Securities Exchange Act of 1934, as amended, or any
regulations issued pursuant thereto, including, without limitation, Regulation
G, Regulation T and Regulation X of the Board of Governors of the Federal
Reserve System, 12 C.F.R., Chapter II. The Company does not own, or with the
proceeds of the sale of the Securities intends to own, carry or purchase, or
refinance borrowings that were used to own, carry or purchase, any margin
security, including margin securities originally issued by the Company. The
obligations of the Company under this Agreement and the Securities are not and
will not be secured by any margin sold on the basis of any such collateral.


                                      -8-
<PAGE>

      3.30 Absence of Foreign or Enemy Status. The Company is not in violation
of, and neither the issue and sale of the Securities by the Company nor its use
of the proceeds thereof as contemplated by this Agreement will violate the
Trading with the Enemy Act, as amended, or any executive orders, proclamations
or regulations issued pursuant thereto, including, without limitation,
regulations administered by the Office of Foreign Asset Control of the
Department of the Treasury (31 C.F.R., Subtitle B, Chapter V).

                                    SECTION 4

                 Representations and Warranties of the Purchaser

      Purchaser hereby represents and warrants to the Company as follows:

      4.1 Experience. Purchaser has substantial experience in evaluating and
investing in private placement transactions so that Purchaser is capable of
evaluating the merits and risks of Purchaser's investment in the Company.
Purchaser, by reason of its business or financial experience or the business or
financial experience of its professional advisors who are unaffiliated with and
who are not compensated by the Company or any affiliate or selling agent of the
Company, directly or indirectly, has the capacity to protect its own interests
in connection with the purchase of the Shares hereunder, provided that the
foregoing does not limit the right of the Purchaser to rely upon the
representations and warranties of the Company set forth in Section 3.

      4.2 Investment. Purchaser is acquiring the Shares for investment for
Purchaser's own account, not as a nominee or agent, and not with the view to, or
for resale in connection with, any distribution thereof. Purchaser understands
that the Shares have not been, and will not be, registered under the Securities
Act by reason of a specific exemption from the registration provisions of the
Securities Act which depends upon, among other things, the bona fide nature of
the investment intent and the accuracy of Purchaser's representations as
expressed herein. If Purchaser is not an individual, Purchaser has not been
formed for the specific purpose of acquiring the Shares.

      4.3 Rule 144. Purchaser acknowledges that the Shares must be held
indefinitely unless subsequently registered under the Securities Act or an
exemption from such registration is available. Purchaser is aware of the
provisions of Rule 144 promulgated under the Securities Act which permit limited
resale of shares purchased in a private placement subject to the satisfaction of
certain conditions, including (except as limited by Rule 144(k)), among other
things, the existence of a public market for the Shares, the availability of
certain current public information about the Company, the resale occurring not
less than two years after a party has purchased and paid for the security to be
sold, the sale being effected through a "broker's transaction" or in
transactions directly with a "market maker" (as provided by Rule 144(f)) and the
number of Shares being sold during any three-month period not exceeding
specified limitations.


                                      -9-
<PAGE>

      4.4 No Public Market. Purchaser understands that no public market now
exists for any of the securities issued by the Company, that the Company has
made no assurances that a public market will ever exist for the Shares, and
that, even if such a public market exists at some future time, the Company may
not then be satisfying the current public information requirements of Rule 144.

      4.5 Access to Data. Purchaser and its representatives have met with
representatives of the Company and thereby have had the opportunity to ask
questions of, and receive answers from, such representatives concerning the
Company and the terms and conditions of this transaction, as well as to obtain
any information requested by Purchaser. Purchaser believes that any questions
raised by Purchaser or its representatives concerning the transaction have been
answered to the satisfaction of Purchaser and its representatives. Purchaser's
decision to purchase the Shares is based in part on the answers to such
questions as Purchaser and its representatives have raised concerning the
transaction and on its own evaluation of the risks and merits of the purchase
and the Company's proposed business activities, provided that the foregoing does
not limit the right of the Purchaser to rely upon the representations and
warranties of the Company set forth in Section 3.

      4.6 Authorization. The Agreements, when executed and delivered by
Purchaser, will constitute a valid and legally binding obligation of Purchaser,
enforceable in accordance with their respective terms, except as the
indemnification provisions of Section 2.6 of the Registration Rights Agreement
may be limited by principles of public policy, and subject to laws of general
application relating to bankruptcy, insolvency and the relief of debtors and
rules of law governing specific performance, injunctive relief or other
equitable remedies.

      4.7 Brokers or Finders. The Company has not incurred, and will not incur,
directly or indirectly, as a result of any action taken by Purchaser, any
liability for brokerage or finders' fees or agents' commissions or any similar
charges in connection with this Agreement.

      4.8 Tax Consequences. Purchaser shall be solely responsible for seeking
advice on the federal, state, local and foreign tax consequences of this
investment and the transactions contemplated by this Agreement. Purchaser is not
relying on any statements or representations of the Company or any of its agents
and understands that Purchaser (and not the Company) shall be responsible for
Purchaser's own tax liability that may arise as a result of this investment or
the transactions contemplated by this Agreement.

                                    SECTION 5

                       Conditions to Closing of Purchaser

      The Purchaser's obligations to purchase the Shares at the Closing are, at
the option of the Purchaser, subject to and conditioned upon the fulfillment or
waiver as of the Closing Date of the following conditions:

5.1 Representations and Warranties Correct. The representations and warranties
made by the Company in Section 3 hereof shall be true and correct in all
material respects when made, and 


                                      -10-
<PAGE>

shall be true and correct in all material respects on the Closing Date with the
same force and effect as if they had been made on and as of said date.

      5.2 Covenants. All covenants, agreements and conditions contained in this
Agreement to be performed by the Company on or prior to the Closing Date shall
have been performed or complied with in all material respects.

      5.3 Opinion of Company's Counsel. The Purchaser shall have received from
Morrison & Foerster LLP, counsel to the Company, an opinion addressed to it,
dated the Closing Date, in substantially the form of Exhibit E attached hereto.

      5.4 Compliance Certificate. The Company shall have delivered to the
Purchaser a form of compliance certificate of the Company in the form of Exhibit
F hereto, executed by the Chief Executive Officer of the Company, dated the
Closing Date, and certifying to the fulfillment of the conditions specified in
Sections 5.1, 5.2 and 5.5 of this Agreement.

      5.5 Blue Sky. The Company shall have obtained all necessary Blue Sky law
permits and qualifications, or secured exemptions therefrom, required by any
state for the offer and sale of the Securities.

      5.6 Legal Matters. All material matters of a legal nature which pertain to
the Agreements and the transactions contemplated hereby and thereby shall have
been reasonably approved by counsel to the Purchaser.

      5.7 Co-Sale and Registration Rights Agreements. The Company, the Founders
and the Purchaser shall have entered into the Co-Sale Agreement and the
Registration Rights Agreement.

                                    SECTION 6

                        Conditions to Closing of Company

      The Company's obligation to sell and issue the Shares at the Closing is,
at the option of the Company, subject to and conditioned upon the fulfillment or
waiver of the following conditions:

      6.1 Representations. The representations made by the Purchaser in Section
4 hereof shall be true and correct when made, and shall be true and correct on
the Closing Date.

      6.2 Blue Sky. The Company shall have obtained all necessary Blue Sky law
permits and qualifications, or secured exemptions therefrom, required by any
state for the offer and sale of the Securities.

      6.3 Legal Matters. All material matters of a legal nature which pertain to
the Agreements and the transactions contemplated hereby and thereby shall have
been reasonably approved by Morrison & Foerster, counsel to the Company.


                                      -11-
<PAGE>

                                    SECTION 7

                      Affirmative Covenants of the Company

      The Company hereby covenants and agrees as follows:

      7.1 Financial Information. The Company will mail the following reports to
Purchaser for so long as Purchaser is a holder of any Securities:

            (a) As soon as practicable after the end of each quarterly fiscal
period in each fiscal year of the Company (other than the last quarterly fiscal
period of each such fiscal year), and in any event within forty-five (45) days
thereafter, duplicate copies of (i) a consolidated balance sheet of the Company
as at the end of such quarter, and (ii) statements of income, changes in
shareholders' equity and cash flows of the Company for such quarter and (in the
case of the second and third quarters) for the portion of the fiscal year ending
with such quarter), setting forth in each case in comparative form the figures
for the corresponding periods in the previous fiscal year, all in reasonable
detail, prepared in accordance with generally accepted accounting principles
applicable to quarterly financial statements generally, and certified as
complete and correct, subject to changes resulting from year-end adjustments, by
a senior financial officer of the Company, and accompanied by the certificate
required by this Agreement.

            (b) As soon as practicable after the end of each fiscal year of the
Company, and in any event within ninety (90) days thereafter, duplicate copies
of (i) a balance sheet of the Company as at the end of such year, and (ii)
consolidated statements of income, changes in shareholders' equity and cash
flows of the Company for such year, setting forth in each case in comparative
form the figures for the previous fiscal year, all in reasonable detail,
prepared in accordance with generally accepted accounting principles and
accompanied by (iii) an opinion thereon of independent certified public
accountants of recognized national standing selected by the Company, which
opinion shall, without qualification, state that such financial statements
present fairly, in all material respects, the financial position of the Company
being reported upon and its results of operations and cash flows and have been
prepared in conformity with generally accepted accounting principles, and that
the examination of such accountants in connection with such financial statements
has been made in accordance with generally accepted auditing standards, and that
such audit provides a reasonable basis for such opinion in the circumstances.
and (iv) a certification by a senior financial officer of the Company that such
financial statements are complete and correct.

            (c) Promptly, but in any event not more than five (5) business days
after the receipt thereof, a copy of each other report submitted to the Company
by independent certified public accountants in connection with any annual,
interim or special audit made by them of the books of the Company.

            (d) Promptly upon their becoming available, one copy of each
financial statement, report, notice or proxy statement sent by the Company to
stockholders generally, and of each regular or periodic report and any
registration statement, prospectus or written communication (other than
transmittal letters), and each amendment thereto, in respect thereof 


                                      -12-
<PAGE>

filed by the Company with, or received the Company in connection therewith from,
the National Association of Securities Dealers, any securities exchange or the
Securities and Exchange Commission or any successor agency. 

            (e) For so long as Purchaser is eligible to receive reports under
this Section 7.1, it shall also have the right, at its expense, to visit and
inspect any of the properties of the Company or any of its subsidiaries, to
examine their books of account and records, to discuss their affairs, finances
and accounts with their officers, employees and accountants and to consult with
and advise their directors and officers on the management of the business, all
at such reasonable times and as often as may be reasonably requested; provided,
however, that the Company shall not be obligated to provide any information that
it reasonably considers to be a trade secret or to be confidential information.


      7.2 Additional Information. As long as Purchaser (together with any
affiliates) holds not less than 50,000 Shares (or an equivalent number
consisting of the Shares and Conversion Shares, as adjusted for
recapitalizations, stock splits, stock dividends and the like), the Company will
mail the following reports to Purchaser:

            (a) Prior to the end of each fiscal quarter, a budget for the next
fiscal quarter, and, as soon as prepared, any other budgets or revised budgets
prepared by the Company.

            (b) As soon as practicable after the end of each fiscal month, and
in any event within thirty (30) days thereafter, a monthly progress report
against budget, explaining any material discrepancies.

      7.3 Transfer of Information. The information rights set forth in Sections
7.1 and 7.2 may be transferred in any non-public transfer of Securities,
provided that the Company is given written notice of such transfer, and provided
further that the right to receive the information set forth in Section 7.2 may
only be transferred to a holder of, or affiliated holders who in the aggregate
hold, at least the amount of shares specified in Section 7.2. In the event that
the Company reasonably determines that provision of information to a transferee
pursuant to this Section 7.3 would materially adversely affect its proprietary
or competitive position, such information may be edited in the manner necessary
to avoid such affect.

      7.4 Conflicts of Interest. Unless the Company first obtains appropriate
approval of its Board of Directors and, if necessary, shareholders in accordance
with the California Corporations Code, the Company shall use its best efforts to
ensure that (a) officers of the Company will not become indebted to the Company
except in connection with stock purchases approved by the Board of Directors,
travel advances and other transactions in the ordinary course of business, and
(b) officers of the Company will not have any direct or indirect ownership
interest in any firm or corporation with which the Company has a business
relationship or with which it competes (except that officers may own up to five
percent (5%) of the outstanding stock in publicly traded companies which may
have a business relationship with or compete with the Company).

      7.5 Termination of Covenants. The covenants set forth in Sections 7.1, 7.2
and 7.4 shall terminate and be of no further force or effect at such time as the
Company is required to file 


                                      -13-
<PAGE>

reports with the Securities and Exchange Commission (the "Commission") pursuant
to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended.

      7.6 Participation in Future Financings. As used in this Section 7.6, the
term "New Securities" means any class or series of stock of the Company, whether
or not presently authorized, and any warrants, options, or rights to acquire
such stock, and any instrument convertible into or exchangeable for such stock.

            (a) Except as provided in paragraph (c) below, if the Company shall
issue any New Securities, it shall offer to sell to Purchaser and to each
assignee permitted under paragraph (e) below (Purchaser or such assignee being
hereinafter called the "Holder") a Ratable Portion of such New Securities on the
same terms and conditions and at the lowest price as such New Securities are
issued to any person. "Ratable Portion" shall mean that portion of such New
Securities that bears the same ratio to all such New Securities (including for
this purpose all New Securities which may be purchased by all Holders pursuant
to this Section 7.6) as the number of Shares and Conversion Shares held by the
Holder bears to the Outstanding Common Shares. "Outstanding Common Shares" means
all shares of Common Stock then outstanding and all shares of Common Stock
issuable upon conversion of all convertible securities then outstanding and upon
exercise of warrants and options then outstanding.

            (b) The Company shall use reasonable efforts to notify the Holder a
reasonable time prior to the initial issuance of the New Securities and to
provide the Holder with an opportunity to participate in the issuance
contemporaneously with the first purchaser of the New Securities; but in no
event shall notice be given later than 30 days after the issuance. Such notice
shall contain all material terms of the issuance and of the New Securities. The
Holder may elect to exercise all or any portion of its rights under this Section
7.6 by giving written notice to the Company within 15 days of the Company's
notice. If the consideration paid by others for the New Securities is not cash,
and if the electing Holder cannot for any reason pay for the New Securities in
the form of such non-cash consideration, the Holder may pay the cash equivalent
thereof, as determined in good faith by the Board of Directors. All payments
shall be delivered by the electing Holder to the Company not later than the date
specified by the Company in its notice, but in no event earlier than 20 days
after the Company's notice.

            (c) The provisions of this Section 7.6 shall not apply to shares of
Common Stock issued or issuable by the Company which shares are excluded from
the definition of "Additional Shares of Common Stock" for purposes of Article
IV, Section 2, of the Amended Articles.

            (d) The rights of the Holder under this Section 7.6 shall terminate
immediately prior to the closing of an underwritten public offering of
securities by the Company which satisfies the requirements of the Amended
Articles (as in effect at such time) for the automatic conversion of the Series
A Preferred.

            (e) The Purchaser's rights under this Section 7.6 shall be
assignable only to an assignee who acquires all of the Purchaser's Shares.


                                      -14-
<PAGE>

                                    SECTION 8

                 Restrictions on Transferability of Securities;
            Compliance with Securities Act and Right of First Refusal

8.1 Restrictions on Transferability. The Securities shall not be sold, assigned,
transferred or pledged except upon the conditions specified in this Section 8.
The Purchaser will cause any proposed purchaser, assignee, transferee, or
pledgee of the Securities held by the Purchaser to agree to take and hold such
securities subject to the provisions and upon the conditions specified in this
Section 8 and in the Registration Rights Agreement.

      8.2 Restrictive Legend. Each certificate representing (i) the Securities
and (ii) any other securities issued in respect of the Securities upon any stock
split, stock dividend, recapitalization, merger, consolation or similar event,
shall (unless otherwise permitted by the provisions of Section 8.3 below) be
stamped or otherwise imprinted with a legend in the following form (in addition
to any legend required under applicable state securities laws):

            THE SALE OR TRANSFER OF THE SECURITIES REPRESENTED BY THIS
            CERTIFICATE IS SUBJECT TO THE TERMS AND CONDITIONS OF A CERTAIN
            SERIES A PREFERRED STOCK PURCHASE AGREEMENT BY AND BETWEEN THE
            SHAREHOLDER, THE CORPORATION AND CERTAIN HOLDERS OF SECURITIES OF
            THE CORPORATION. COPIES OF SUCH AGREEMENT MAY BE OBTAINED UPON
            WRITTEN REQUEST TO THE SECRETARY OF THE CORPORATION.

      The Purchaser consents to the Company making a notation on its records and
giving instructions to any transfer agent of the Securities in order to
implement the restrictions on transfer established in this Section 8.

      8.3 Notice of Proposed Transfers. The holder of each certificate
representing securities of the Company required to bear the legend set forth in
Section 8.2 ("Restricted Securities"), by acceptance thereof, agrees to comply
in all respects with the provisions of this Section 8.3. Prior to any proposed
sale, assignment, transfer or pledge of any Restricted Securities, the holder
thereof shall give written notice to the Company of such holder's intention to
effect such transfer, sale, assignment or pledge. Each such notice shall
describe the manner and circumstances of the proposed transfer, sale, assignment
or pledge in sufficient detail, and shall be accompanied at such holder's
expense by either (i) an unqualified written opinion of legal counsel who shall
be, and whose legal opinion shall be, reasonably satisfactory to the Company
addressed to the Company, to the effect that the proposed transfer of the
Restricted Securities may be effected without registration under the Securities
Act, or (ii) a "no action" letter from the Commission to the effect that the
transfer of such securities without registration will not result in a
recommendation by the staff of the Commission that action be taken with respect
thereto, whereupon, subject to compliance with Section 8.4 hereof, the holder of
such Restricted Securities shall be entitled to transfer such Restricted
Securities in accordance with the terms of the notice delivered by the holder to
the Company. The Company will not require such 


                                      -15-
<PAGE>

a legal opinion or "no action" letter (a) in any transaction covered by an
effective registration statement under the Securities Act, (b) in any
transaction in compliance with Rule 144, or (c) in any transfer to a Related
Party (as defined in Section 8.4(b)), provided that each transferee agrees in
writing to be subject to the terms of this Section 8.3. Until termination of the
right of first refusal provided in Section 8.4, such notice shall also set forth
the number of Restricted Securities proposed to be transferred, the name and
address of the proposed transferee and the proposed amount and form of
consideration and terms and conditions of payment. Each certificate evidencing
the Restricted Securities transferred as above provided shall bear, except if
such transfer is made pursuant to Rule 144, the appropriate restrictive legend
set forth in Section 8.2 above, except that such certificate shall not bear such
restrictive legend if, in the opinion of counsel for such holder and the
Company, such legend is not required in order to establish compliance with any
provisions of the Securities Act or with Section 8.4 of this Agreement.

      8.4 Right of First Refusal. Except as otherwise permitted by subsection
(b) of this Section 8.4, no holder may transfer Restricted Securities to any
person or persons (a "transferee") without first offering such Restricted
Securities to the Company for purchase at the same price and on the same terms
as the proposed transfer to the transferee.

            (a) Upon receipt of the notice provided for in Section 8.3, the
Company shall have the option for a period of 15 days following the date said
notice is received, to purchase all or any part of the Restricted Securities
specified in such notice. In the event that the Company shall fail to exercise
such option to purchase all Restricted Securities being offered within such
15-day time period, then the holder shall have the right for a period of 45 days
after the termination of the 15-day period (or after waiver by the Company of
its option to purchase), to transfer the remaining Restricted Securities which
were the subject of the option, but only in the manner and on the terms and
conditions as set forth in the notice given by the holder.

            (b) Each holder of Restricted Securities may, without complying with
the provisions of Section 8.4(a), transfer any Restricted Securities owned or
held by him to any of his Related Parties and such Related Parties may transfer
Restricted Securities to his Related Parties or to such holder. Related Party of
any holder shall mean any parent, majority shareholder, subsidiary, partner or
affiliate of such holder or any corporation, general or limited partnership,
trust or other entity or organization in which any of the foregoing,
individually or in the aggregate, has a majority of the equity interest. With
respect to any individual, Related Party means members of such holder's
immediate family, and trusts if a majority of the beneficiaries of the trust are
such holder or members of his immediate family.

            (c) The provision of this Section 8.4 shall terminate upon
conversion of all of the outstanding Shares into Common Stock. This section
shall not apply to Securities sold pursuant to a registration statement filed
under the Securities Act which results in the automatic conversion of Shares
into Common Stock.

      8.5 California Corporate Securities Law. THE SALE OF THE SECURITIES WHICH
ARE THE SUBJECT OF THIS AGREEMENT HAS NOT BEEN QUALIFIED WITH 


                                      -16-
<PAGE>

THE COMMISSIONER OF CORPORATIONS OF THE STATE OF CALIFORNIA AND THE ISSUANCE OF
SUCH SECURITIES OR THE PAYMENT OR RECEIPT OF ANY PART OF THE CONSIDERATION
THEREFOR PRIOR TO SUCH QUALIFICATION IS UNLAWFUL UNLESS THE SALE OF SECURITIES
IS EXEMPT FROM THE QUALIFICATION BY SECTION 25100, 25102 OR 25105 OF THE
CALIFORNIA CORPORATIONS CODE. THE RIGHTS OF ALL PARTIES TO THIS AGREEMENT ARE
EXPRESSLY CONDITIONED UPON SUCH QUALIFICATION BEING OBTAINED, UNLESS THE SALE IS
SO EXEMPT.

                                    SECTION 9

                                  Miscellaneous

9.1 Governing Law. This Agreement shall be governed in all respects by the laws
of the State of California.

      9.2 Survival. The representations, warranties, covenants and agreements
made herein shall survive any investigation made by the Purchaser and the
closing of the transactions contemplated hereby.

      9.3 Successors and Assigns. Except as otherwise provided herein, the
provisions hereof shall inure to the benefit of, and be binding upon, the
permitted successors, assigns, heirs, executors and administrators of the
parties hereto; provided, however, that the rights of the Purchaser to purchase
the Shares shall not be assignable without the consent of the Company.

      9.4 Entire Agreement; Amendment. This Agreement and the other documents
delivered pursuant hereto at the Closing constitute the full and entire
understanding and agreement between the parties with regard to the subjects
hereof and thereof, and no party shall be liable or bound to any other party in
any manner by any warranties, representations or covenants except as
specifically set forth herein or therein. Except as expressly provided herein,
neither this Agreement nor any term hereof may be amended, waived, discharged or
terminated other than by a written instrument signed by the party against whom
enforcement of any such amendment, waiver, discharge or termination is sought;
provided, however, that holders of at least a majority of the Securities (other
than shares of such Common Stock that are no longer Registrable Securities, as
defined in the Registration Rights Agreement) may, with the written consent of
the Company, waive, modify or amend on behalf of all holders, any provisions
hereof benefiting such holders, so long as the effect thereof will be that all
such holders will be treated equally.

      9.5 Notices, etc. All notices and other communications required or
permitted hereunder shall be in writing and shall be mailed by registered or
certified mail, postage prepaid, or otherwise delivered by hand, messenger or
telecopy, addressed (a) if to Purchaser, at One Nationwide Plaza, Columbus, Ohio
43216, Attention: Executive Vice President - Investments, or at such other
address as Purchaser shall have furnished to the Company in writing, or (b) if
to any other holder of any Securities, at such address as such holder shall have
furnished the Company in writing, or, until any such holder so furnishes an
address to the Company, then to 


                                      -17-
<PAGE>

and at the address of the last holder of such Securities who has so furnished an
address to the Company, or (c) if to the Company, to its address set forth on
the cover page of this Agreement and addressed to the attention of the Chief
Executive Officer, or at such other address as the Company shall have furnished
to the Purchaser. Each such notice or other communication shall for all purposes
of this Agreement be treated as effective or having been given when delivered if
delivered personally, or, if sent by mail, at the earlier of its receipt or five
(5) business days after the same has been deposited in a regularly maintained
receptacle for the deposit of the United States mail, addressed and postage
prepaid as aforesaid.

      9.6 Delays or Omissions. Except where a specific time period is defined in
this Agreement for the exercise of a right, or as otherwise expressly provided
herein, no delay or omission to exercise any right, power or remedy accruing to
any holder of any Securities, upon any breach or default of the Company under
this Agreement, shall impair any such right, power or remedy of such holder nor
shall it be construed to be a waiver of any such breach or default, or an
acquiescence therein, or of or in any similar breach or default thereafter
occurring; nor shall any waiver of any single breach or default be deemed a
waiver of any other breach or default theretofore or thereafter occurring. All
remedies, either under this Agreement or by law or otherwise afforded to any
holder, shall be cumulative and not alternative.

      9.7 Expenses. The Company and the Purchaser shall bear their own expenses
incurred on its behalf with respect to this Agreement and the transactions
contemplated hereby. In the event of an action to resolve a dispute regarding
interpretation of this Agreement, the expenses of the prevailing party shall be
paid by the party which does not prevail.

      9.8 Counterparts. This Agreement may be executed in any number of
counterparts, each of which shall be enforceable against the parties actually
executing such counterparts, and all of which together shall constitute one
instrument.

      9.9 Severability. In the event that any provision of this Agreement
becomes or is declared by a court of competent jurisdiction to be illegal,
unenforceable or void, this Agreement shall continue in full force and effect
without said provision; provided that no such severability shall be effective if
it materially changes the economic benefit of this Agreement to any party.

      9.10 Titles and Subtitles. The titles and subtitles used in this Agreement
are used for convenience only and are not considered in construing or
interpreting this Agreement.

      9.11 Broker's or Finder's Fee. The Company and the Purchaser agree to
indemnify and hold harmless the other from any liability for any commission or
compensation in the nature of a brokerage or finder's fees or agents'
commissions (and the costs and expenses of defending against such liability or
asserted liability) for which the Company or the Purchaser or any of their
respective officers, agents, employees or representatives is responsible in
connection with this transaction.

      9.12 Waiver of Conflict. Each party to this Agreement that has been or
continues to be represented by Morrison & Foerster hereby acknowledges that Rule
3-310 of the Rules of Professional Conduct promulgated by the State Bar of
California requires an attorney to avoid 


                                      -18-
<PAGE>

representations in which the attorney has or had a relationship with another
party interested in the representation without the informed written consent of
all parties affected. By executing this Agreement, each such party gives its
informed written consent to the representation of the Company by Morrison &
Foerster in connection with this Agreement and the transactions contemplated
hereby.

      The foregoing agreement is hereby executed as of the date first above
written.



                                   STRATEGIC CONCEPTS CORP.


                                   a California corporation


                                   By: /s/ Hussein A. Enan

                                       Hussein A. Enan,

                                       Chief Executive Officer


                                   NATIONWIDE MUTUAL INSURANCE COMPANY


                                   By: /s/ Robert J. Woodward, Jr.

                                       Robert J. Woodward, Jr.

                                   Title: Executive Vice President - Investments


                                      -19-



<PAGE>

                                                                    Exhibit 10.5
 
                            STOCK PURCHASE AGREEMENT


         THIS AGREEMENT is made as of this 22nd day of November, 1996, by and
between Insurance Information Exchange, L.L.C. a Delaware limited liability
corporation ("Buyer"), and InsWeb Corporation, a Delaware corporation
("Company"). Except as otherwise indicated, capitalized terms used herein are
defined in Section 8 hereof.

                              W I T N E S S E T H:

         WHEREAS, Buyer desires to purchase from the Company, and the Company
desires to sell to Buyer, 176,471 shares of capital stock of the Company in the
form of Series B Preferred Stock;

         NOW, THEREFORE, in consideration of the premises and of the covenants,
agreements, representations and warranties hereinafter set forth and other good
and valuable consideration had and received by each of the parties hereto, the
parties hereto hereby agree as follows:

Section 1 SALE AND PURCHASE OF SHARES

         1A. SALE AND PURCHASE. Upon and subject to the terms and conditions set
forth in this Agreement, at the "Closing" (as defined in Section 2A hereof) the
Company shall sell to Buyer, and Buyer shall purchase from the Company, for the
"Purchase Price" (as defined in Section 1B hereof), 176,471 shares of Series B
Preferred Stock of the Company (such shares are hereinafter called in the
aggregate the "Shares" and singly a "Share"). Such Shares shall include all of
the rights as set forth in the Certificate of Incorporation of the Company for
Series B Preferred Stock.

         1B. PURCHASE PRICE. The aggregate purchase price for the Shares (the
"Purchase Price") shall be $8.25 million dollars payable to the Company at
Closing.

Section 2 THE CLOSING

         2A. CLOSING. The "Closing" shall be and mean the time at which the
Company makes the sale of the Shares by delivery in a manner set forth in
Section 2B hereof, against payment of the Purchase Price as provided in Section
1B hereof. The Closing shall take place at the offices of the Company at 9:30
a.m. (local time) on November 22, 1996, or at such other time and place as the
parties may agree.

         2B. DELIVERY OF THE SHARES. At the Closing the Company shall deliver to
the Buyer one or more stock certificates duly issued in the name of the Buyer
representing in the aggregate 176,471 Shares which shall pass full title to the
Shares to Buyer, free and clear of any lien, encumbrance, charge, equity or
restriction whatsoever.


Section 3 CONDITIONS PRECEDENT TO BUYER'S OBLIGATIONS

         Unless, at the Closing, each of the following conditions is either
satisfied, or waived by


<PAGE>

Buyer in writing, the Buyer shall not be obligated to effect the transactions
contemplated by this Agreement:

         3A. REPRESENTATIONS AND WARRANTIES. The representations and warranties
contained in Section 5 hereof will be true and correct at and as of the Closing
as though then made, except to the extent of changes caused by the transactions
expressly contemplated herein.

         3B. OPINION OF COMPANY'S COUNSEL. Counsel for the Company shall furnish
to the Buyer their written opinion with respect to the matters set forth in
EXHIBIT A, addressed to the Buyer and dated the date of the Closing and in form
and substance satisfactory to the Buyer.

         3C. ABSENCE OF ADVERSE PROCEEDINGS. No claim, investigation, proceeding
or litigation, either administrative or judicial, shall be threatened or pending
against the Buyer or the Company, for the purpose of enjoining or preventing the
consummation of the Agreement or otherwise claiming that this Agreement, or the
consummation thereof, is improper, or which might materially and adversely
affect the right of Buyer to retain the Shares.

         3D. NO ADVERSE CHANGES. There shall have been no material adverse
change in the operations of the business of the Company or material
deterioration of or damage to the assets of the Company.

         3E. COMPANY CERTIFICATE. There shall be furnished to Buyer at or prior
to Closing a certificate dated as of the date of Closing signed by the Company
to the effect that all of the conditions set forth in Sections 3A, 3C, 3D, 3F,
3G, 3H and 3J hereof have been satisfied.

         3F. THIRD PARTY CONSENTS. Any and all consents, approvals and
authorizations that may be required from lenders and others for the execution
and delivery of this Agreement and the consummation of the transactions
contemplated hereby shall have been obtained in form and substance satisfactory
to Buyer in the exercise of its reasonable judgment.

         3G. PROCEEDINGS. All corporate and other proceedings of the Company
taken or required to be taken in connection with the transactions contemplated
hereby to be consummated at or prior to the Closing and all documents incident
thereto will be satisfactory in form and substance to the Buyer and its counsel
in the exercise of their reasonable judgment.

         3H. CERTIFIED CORPORATE DOCUMENTS. There shall be furnished to the
Buyer prior to or at the Closing: (a) certified copies of the Company's
certificate of incorporation and bylaws, each as in effect at the Closing; and
(b) certified copies of the resolutions duly adopted by the Company's Board of
Directors authorizing the execution, delivery and performance of this Agreement.

         3I. CORPORATE RECORDS. At or before the Closing, the Company shall
deliver or make available to Buyer copies of such of the Company's stock books,
stock ledgers, minute books, corporate seal, copies of all tax returns, all
personnel files and all books, records, accounts, ledgers and files of the
Company relating to its business as the Buyer shall reasonably have requested.


<PAGE>

         3J. FINANCIAL STATEMENTS. At the Closing, the Company will deliver to
the Buyer audited financial statements of the Company as of December 31, 1995
(the "Financial Statements"). Additionally, the Company will deliver to the
Buyer at the Closing statements of income, balance sheets and retained earnings
of the Company for the period from January 1, 1996 to September 30, 1996, (the
"Pre-Closing Financial Statements").

         3K. BLUE SKY. The Company shall have obtained all necessary Blue Sky
law permits and qualifications or secured exemptions therefrom, required by any
state for the offer and sale of the Shares.

         3L. OTHER AGREEMENTS. The Company and the Buyer shall have entered into
a Non Exclusive Joint Marketing and License Agreement and an Asset Purchase
Agreement, the Company shall have entered into a Letter of Credit Agreement with
Buyer's affiliate, AMS Services, Inc. and shall have executed the promissory
note referenced in such agreement, and an Employment Agreement with Mr. Hussein
Enan and the Buyer shall have entered into an Option Agreement with Mr. Hussein
Enan and a Stock Purchase Agreement with certain employees of the Company each
the same as or substantially similar to the agreements attached hereto as
EXHIBIT B.

Section 4 CONDITIONS PRECEDENT TO THE COMPANY'S OBLIGATIONS

         Unless, at or before the Closing, each of the following conditions is
either satisfied, or waived in writing by the Company, the Company shall not be
obligated to sell the Shares and shall not otherwise be obligated to effect the
transactions contemplated by this Agreement:

         4A. REPRESENTATIONS AND WARRANTIES. The representations and warranties
contained in Section 6 hereof will be true and correct at and as of the Closing
as though then made, except to the extent of changes caused by the transaction
expressly contemplated herein.

         4B. ABSENCE OF ADVERSE PROCEEDINGS. No claim, investigation, proceeding
or litigation, either administrative or judicial, shall be threatened or pending
against the Company or the Buyer, for the purpose of enjoining or preventing the
consummation of this Agreement or showing the consummation thereof is improper.

         4C. PROCEEDINGS. All corporate or other proceedings of the Buyer taken
or required to be taken in connection with the transactions contemplated hereby
to be consummated at or prior to Closing and all documents incident thereto will
be satisfactory in form and substance to the Company and its counsel in the
exercise of their reasonable judgment.

         4D. BLUE SKY. The Company shall have obtained all necessary Blue Sky
law permits and qualifications, or secured exemptions therefrom, required by any
state for the offer and sale of the Shares.

         4E. OTHER AGREEMENTS. The Company and the Buyer shall have entered into
the agreements described in Section 3L above.


<PAGE>

         4F. NATIONWIDE. The Company shall have obtained from Nationwide Mutual
Insurance Company ("Nationwide") as a shareholder of the Company or otherwise
any and all approvals, waivers, authorizations or other consents that are
required to sell the Shares to Buyer as contemplated by this Agreement from
Nationwide pursuant to that Certain Stock Purchase Agreement dated January 30,
1996 or otherwise including any preemptive or registration rights Nationwide may
have.

Section 5 REPRESENTATIONS AND WARRANTIES OF THE COMPANY

         The Company represents and warrants to the Buyer as follows:

         5A. CAPITALIZATION. The authorized capital stock of the Company
consists of 5,000,000 shares of Common Stock, of which 969,500 shares are issued
and outstanding, and 2,000,000 shares of Preferred Stock, 176,471 shares of
which have been designated Series A Preferred Stock and are issued and
outstanding. All issued and outstanding shares of the Company's capital stock
will have been duly authorized and validly issued, will be fully paid and
nonassessable and free of liens and encumbrances and will have been issued in
compliance with all applicable federal and state securities laws. The Company
has reserved 176,471 shares of Common Stock for issuance upon conversion of the
Series A Preferred Stock and will have reserved 176,471 shares of Common Stock
for issuance upon conversion of the Shares. Except as set forth on SCHEDULE 5A,
there are no preemptive rights, voting agreements, options or warrants or other
conversion privileges or rights currently outstanding to purchase any of the
authorized but unissued capital stock of the Company. There are 265,647 shares
of Common Stock reserved for issuance under the Company's 1995 Stock Option
Plan, pursuant to which options for the purchase of a total of 130,000 shares
were outstanding on January 30, 1996.

         5B. ORGANIZATION AND CORPORATE POWER. The Company is a corporation duly
organized, validly existing and in good standing under the laws of the State of
Delaware, has full corporate power and authority to own its properties and to
carry on its business as now conducted. Buyer's counsel has been supplied with
true and accurate copies of the Company's certificates of incorporation and
bylaws as in effect at Closing. The Company has no subsidiaries and does not own
any shares of stock or other securities of, or interest in, any other
corporation or business.

         5C. FINANCIAL STATEMENTS. The audited Financial Statements of the
Company and the Pre-Closing Financial Statements, are correct in all material
respects, have been prepared in accordance with generally accepted accounting
principles consistently applied and present fairly and fully the financial
position of the Company and the results of its operations for the respective
periods thereof.

         5D. NO UNDISCLOSED LIABILITIES. The Company does not have any material
liabilities or obligations, absolute, accrued, contingent or otherwise, which
have not been reflected in the Financial Statements or the Pre-Closing Financial
Statements other than obligations under contracts and commitments incurred in
the ordinary course of business and not required under generally accepted
accounting principles to be reflected in the Financial Statements or the Pre-


<PAGE>

Closing Financial Statements, which in the aggregate are not material to the
financial condition or operating results of the Company.

         5E. ABSENCE OF CERTAIN DEVELOPMENT

         Except as listed on SCHEDULE 5E or disclosed on the Pre-Closing
Financial Statements, since December 31, 1995, the Company has not:

                  (i)      issued any notes, bonds or other debt securities or
                           any equity securities;

                  (ii)     borrowed any amount or incurred or become subject to
                           any liabilities, except current liabilities incurred
                           in the ordinary course of business and except
                           liabilities under contracts entered into in the
                           ordinary course of business which do not exceed
                           $10,000;

                  (iii)    declared or made any payment or distribution of cash
                           or other property to a shareholder with respect to
                           its stock or otherwise, except for normal salaries
                           and expense reimbursement, or purchased or redeemed
                           any shares of its capital stock;

                  (iv)     mortgaged or pledged any of its properties or assets
                           or subjected them to any lien, security interest,
                           charge or other encumbrance, except liens for current
                           property taxes not yet due and payable;

                  (v)      except in the ordinary course of business, sold,
                           assigned or transferred any of its tangible assets,
                           or canceled any debts or claims;

                  (vi)     sold, assigned or transferred any patents,
                           trademarks, service marks, trade names, copyrights,
                           trade secrets or other intangible assets, or
                           disclosed other than to employees of the Company,
                           counsel for the Company, the Buyer or Buyer's
                           representatives any proprietary confidential
                           information;

                  (vii)    suffered any extraordinary losses or waived any
                           rights of material value, whether or not in the
                           ordinary course of business or consistent with past
                           practice;

                  (viii)   made capital expenditures or commitments therefor
                           that individually exceed $10,000 or in the aggregate
                           exceed $50,000;

                  (ix)     entered into any other transaction other than in the
                           ordinary course of business or changed or amended or
                           defaulted under any material transaction, contract or
                           agreement; or

                  (x)      made any loans or advances to, or guarantees for, the
                           benefit of any person.


<PAGE>

         5F. NO ADVERSE CHANGES. Except as disclosed on SCHEDULE 5F, since
December 31, 1995, the properties and assets of the Company have not been
materially adversely affected in any way as a result of any casualty or event;
and since December 31, 1995, there has been no material adverse change in the
operating results, financial condition, indebtedness or to the best knowledge
and belief of the Company the business prospects, customer relations, employee
relations, corporate standing, or manner of conducting the business or
operations of the Company.

         5G. ASSETS. Except as specifically stated in SCHEDULE 5G hereof: (i) 
the Company has good and marketable title to, or a valid leasehold interest 
in, the properties and assets used by it, located on its premises, shown on 
the Financial Statements or acquired thereafter, free and clear of all 
claims, security interests, charges and encumbrances, except as disclosed on 
the Financial Statements (including the notes thereto) or the Pre-Closing 
Financial Statements with respect to items acquired thereafter and liens for 
current property taxes not yet due and payable and possible minor liens and 
encumbrances which do not in any case materially detract from the value of 
the assets of the Company or materially impair the operations of the Company, 
and which have not arisen other than in the ordinary course of business; (ii) 
the Company's buildings, equipment and other tangible assets are in good 
operating condition in all material respects and are fit for use in the 
ordinary course of business; (iii) the Company owns, or has a valid leasehold 
interest or license in, all assets necessary for the conduct of its business 
as presently conducted.

         5H. ACCOUNTS RECEIVABLE. As of the Closing, all accounts receivable are
bona fide and arose out of transactions made in the ordinary course of business;
are payable in accordance with their terms and to the best knowledge and belief
of the Company subject to no valid counterclaims or set offs. A reserve for bad
debts as stated on the Pre-Closing Financial Statements has been established and
is adequate in light of the Company's previous receivables collection history.

         5I. TAX MATTERS. Except as set forth on SCHEDULE 5I, (i) the Company
have filed with appropriate governmental agencies all tax returns required to be
filed with such agencies and are not delinquent with respect to any such filing,
(ii) the Company has paid, or made adequate provision for the payment of, all
taxes which have or may become due pursuant to such returns and all assessments,
fees and charges claimed to be due by all federal, state, local and other taxing
authorities under the laws as in effect as of the Closing, and (iii) there are
no outstanding agreements, waivers, or other arrangements extending the
statutory period of limitations applicable to any tax return or report by the
Company, or the payment of taxes, charges or deficiencies by the Company for any
period ending at or prior to the date of this Agreement. The Company has no
notice, knowledge or reason to know, after reasonable inquiry of the officers of
the Company, that any state or local taxing authority has asserted any claim or
deficiency for non-payment of any income, franchise, sales, property or other
taxes of whatever nature. The Company has duly withheld from each payment made
to each person from whom such withholding is required by law the amount of all
taxes or other sums (including but not limited to United States federal income
taxes, any applicable state or municipal income tax, disability tax,
unemployment insurance contribution and Federal Insurance Contribution Act
taxes) required to


<PAGE>

be withheld therefrom. The Company has paid all amounts withheld to the proper
tax receiving officers on or prior to the due date thereof.

         5J. CONTRACTS AND COMMITMENTS.

         a.       Except as expressly contemplated by this Agreement or as set
                  forth on SCHEDULE 5J or SCHEDULE 5P as of the Closing, the
                  Company is not a party to any written or oral:

                  (i)      pension, profit sharing, stock option, employee stock
                           purchase or other plan providing for deferred or
                           other compensation to employees or any other employee
                           benefit plan, or any contract with any labor union;

                  (ii)     contract for the employment of any officer,
                           individual employee or other Person on a full-time,
                           part-time, consulting or other basis;

                  (iii)    contract under which the Company has advanced or
                           loaned any amounts to any other Person;

                  (iv)     agreement or indenture relating to the borrowing of
                           money or the mortgaging, pledging or otherwise
                           placing a lien on any material asset or material
                           group of assets of the Company;

                  (v)      guarantee of any obligation;

                  (vi)     lease or agreement under which the Company or any
                           subsidiary is lessee of or holds or operates any
                           property, real or personal, owned by any other party;

                  (vii)    assignment, license, indemnification or agreement
                           with respect to any intangible property (including
                           copyright, know-how, trade secret or confidential
                           information);

                  (viii)   warranty agreement with respect to licenses, its
                           services rendered or its products sold or leased;

                  (ix)     contract or agreement prohibiting it from freely
                           engaging in any business or competing anywhere in the
                           world.

         b.       Except as specifically noted on SCHEDULE 5J or as noted in the
                  Financial Statements or Pre-Closing Financial Statements, (i)
                  the Company has performed all material obligations required to
                  be performed by it and it is not in default under or in breach
                  of nor in receipt of any claim of default or breach under any
                  agreement or instrument to which the Company is subject, (ii)
                  to the best knowledge and belief of the Company no event has
                  occurred which with the passage of time or the giving of
                  notice or both would result in a default, breach or event of
                  noncompliance under any agreement or instrument to which the


<PAGE>

                  Company is subject, (iii) the Company has no present
                  expectations or intention of not fully performing all such
                  obligations, and (iv) the Company has no knowledge of any
                  breach or anticipated breach by the other parties to any
                  contract or commitment to which it is a party.

         c.       Buyer's counsel has had made available to it a true and
                  correct copy of each of the written contracts, agreements or
                  commitments and an accurate description of the oral contracts
                  which are referred to on SCHEDULE 5J, 5N, 5O AND 5P, together
                  with all amendments, waivers or other changes thereto. Each
                  contract, lease agreement or commitment referred to in
                  SCHEDULE 5J, 5N, 5O and 5P is valid, in full force and effect
                  and enforceable in accordance with its terms.

         5K. PROPRIETARY RIGHTS. SCHEDULE 5K attached hereto contains a listing
and summary description of all of the Company's Proprietary Rights. The Company
possesses, through licenses or otherwise, all material Proprietary Rights
necessary to the conduct of its business. No loss or expiration of any
Proprietary Right is pending or to the best knowledge and belief of the Company
threatened and the Company has not granted, or made any commitment to grant, a
license with respect to any Proprietary Right, other than in the ordinary course
of the Company's business of licensing the Company's software systems. Except as
indicated on SCHEDULE 5K, (i) the Company owns all right, title, and interest in
and to all of the Proprietary Rights, (ii) there have been no claims made
against the Company for the invalidity, abuse, misuse, or unenforceability of
any such rights, and to the best knowledge and belief of the Company there are
no grounds for the same, (iii) the Company has not received a notice of conflict
with the asserted rights of others within the last five years, (iv) to the best
knowledge and belief of the Company the conduct of the Company's business has
not infringed any Proprietary Rights of others, and to the best knowledge and
belief of the Company the Proprietary Rights have not been infringed by other
Persons, and (v) neither the execution of the Agreement by the Company nor the
performance of the obligations hereunder shall cause the release of any Company
source code to any third party under any promissory note, indenture, agreement,
contract, license, lease, escrow, instrument or commitment to which the Company
is a party. The Company has made available to the Buyer correct and complete
copies of all licenses, sublicenses or agreements regarding the possession
and/or use of the Proprietary Rights.

         5L. LITIGATION, ETC. Except as specifically noted on SCHEDULE 5L, (i)
there are no actions, suits, proceedings, orders, investigations or claims
pending or to the best knowledge and belief of the Company threatened, against
or affecting the Company at law or in equity, or before or by any governmental
department, commission, board, bureau, agency for instrumentality, and (ii) the
Company is not subject to any arbitration proceedings under collective
bargaining agreements or otherwise, or, to the best knowledge and belief of the
Company to any governmental investigations or inquiries.

         5M. BROKERAGE. There are no claims for brokerage commissions, finders'
fees or similar compensation in connection with the transactions contemplated by
this Agreement based on any arrangement or agreement to which the Company is a
party.


<PAGE>

         5N. INSURANCE. The attached SCHEDULE 5N entitled "Insurance Schedule"
contains a description of each insurance policy maintained by the Company with
respect to its properties, assets and businesses, and each such policy is in
full force and effect as of the Closing. To the best knowledge and belief of the
Company the Company is not in default with respect to its obligations under any
insurance policy maintained by it.

         5O. NON-COMPETE AND OTHER AGREEMENTS. Except as set forth in SCHEDULE
5O, neither the Company nor to the best knowledge and belief of the Company any
of its employees is subject to any non-compete, nondisclosure, confidentiality,
employment, consulting or similar agreements relating to the present or proposed
business activities of the Company, except for confidentiality and
non-disclosure agreements between the Company and its present and former
employees. All current Company employees have executed confidentiality and
nondisclosure agreements.

         5P. EMPLOYEE BENEFITS.

         a.       With respect to all employees and former employees of the
                  Company, except as set forth on the attached SCHEDULE 5P
                  entitled "Employee Benefits Schedule," the Company does not
                  presently maintain, contribute to or have any liability
                  (including current or potential multi-employer plan withdrawal
                  liability) under any:

                  (i)      non-qualified deferred compensation or retirement
                           plan or arrangement which is an "employee pension
                           benefit plan" as such term is defined in Section 3(2)
                           of the Employee Retirement Income Security Act of
                           1974, as amended ("ERISA");

                  (ii)     qualified defined contribution retirement plan or
                           arrangement which is an employee pension benefit
                           plan;

                  (iii)    qualified defined benefit plan or arrangement which
                           is an employee pension benefit plan;

                  (iv)     "multi-employer plan" as such term is defined in
                           Section 3(37) of ERISA;

                  (v)      unfunded or funded medical, health or life insurance
                           plan or arrangement for present or future retirees or
                           present or future terminated employees which is an
                           employee welfare benefit plan as defined in Section
                           3(1) of ERISA: or

                  (vi)     any other employee welfare benefit plan.

         b.       All employee welfare benefit plans listed on SCHEDULE 5P and
                  related trusts, insurance contracts or other funding
                  arrangements, if any, comply in form and in operation with the
                  requirements of ERISA.


<PAGE>

         5Q. COMPLIANCE WITH LAWS. Except as set forth in SCHEDULE 5Q, to the
best knowledge of the Company after inquiry of its officers and outside counsel,
the Company has complied with all laws, regulations and orders material to the
operation of its business, including properly qualifying to do business with the
Secretary of State in each state where the ownership of property or conduct of
business of the Company requires such qualification, and has not received any
written or oral notification thereof to the contrary. To the best knowledge and
belief of the Company, the Company has complied with all laws (including rules
and regulations thereunder) of federal, state, local, and foreign governments
(and all agencies thereof) concerning the environment, public health and safety,
and employee health and safety, where failure to comply would have a material
adverse effect on operations, business or assets of the Company.

         5R. NO BREACH OR CONFLICT. Except for the consents required from
Nationwide and under a stockholder agreement, all of which shall be obtained or
waived by the Company prior to Closing, neither the execution of this Agreement
by the Company nor the performance of the obligations of the Company hereunder,
nor any action by the Company contemplated by this Agreement, conflicts with,
constitutes grounds for termination of, or constitutes a default under, any
promissory note, indenture, agreement, contract, license, lease, instrument or
commitment to which the Company is a party or by which it may be bound, or
conflicts with the Company's articles or certificate of incorporation or bylaws
or will result in creation of any lien, security interest encumbrances or other
charge on the Company's capital stock or assets. Neither the purchase of the
Shares by Buyer nor the consummation of the transactions contemplated by this
Agreement will result in any material adverse change in the business or
operations of the Company.

         5S. OFFICER AND DIRECTORS. SCHEDULE 5S attached hereto and made a part
hereof is a true and complete list of all of the directors and officers of the
Company as of the date hereof.

         5T. DISCLOSURE. The representations or warranties of the Company
contained in Section 5 and elsewhere in the Agreement, all information contained
herein and in the Schedules and Exhibits attached to this Agreement and the
documents furnished to Buyer pursuant to this Agreement is, and shall be at the
Closing, correct and complete in all material respects. Such information does
not make any untrue statement of a material fact or omit to state all material
facts required to be stated therein or necessary to make the statements therein,
in light of the circumstances under which such statements are made, correct,
complete and not misleading. All information relating to the Company which is
known or would on reasonable inquiry be known to the Company and which could
reasonably be anticipated to have a material adverse effect on the existing or
expected financial condition, indebtedness, operating results, customer
relations, employee relations or business properties of the Company has been
disclosed to Buyer and any such information arising prior to the Closing will
forthwith be disclosed to Buyer. All underlying documents incorporated or
referred to in such Exhibits or in documents furnished to Buyer pursuant to this
Agreement by the Company are true and correct copies thereof, as the same have
been or shall be amended or modified.


<PAGE>

         5U. OWNERSHIP OF SHARES. The Company now has and will at the Closing
have the full right, power and authority to sell and transfer the Shares hereto
to Buyer, free and clear of any lien, encumbrance, option, charge, equity or
restriction whatsoever.

         5V. PRODUCT WARRANTY. Each product or service manufactured, sold, 
leased, licensed or delivered by Company has been in conformity with all 
applicable contractual commitments and all express and implied warranties and 
Company has no liability and there is no basis for any present or future 
charge, complaint, action, suit, proceeding or claim against Company giving 
rise to any liability for replacement or repair thereof or other damages in 
connection therewith. Except as set forth on SCHEDULE 5V, no product or 
service manufactured, sold, leased, licensed or delivered by Company is 
subject to any guaranty, warranty or other indemnity beyond the applicable 
standard terms and conditions of sale or license. SCHEDULE 5V includes copies 
of the standard terms or conditions of sale or license.

         5W. VALID OBLIGATION. The execution and delivery of this Agreement and
the consummation by the Company of the transactions contemplated hereby
constitute the valid and binding obligation of the Company, enforceable in
accordance with its terms except as may be limited by bankruptcy, other similar
laws and by general principles of equity.

Section 6 REPRESENTATIONS AND WARRANTIES OF BUYER

         The Buyer represents and warrants to the Company as follows:

         6A. ORGANIZATION. The Buyer is a limited liability corporation duly
incorporated, validly existing and in good standing under the laws of the State
of Delaware and has the full corporate power and authority to own its properties
and carry on its business.

         6B. AUTHORIZATION. The execution, delivery and performance of this
Agreement have been duly authorized by all requisite corporate action of the
Buyer. The Buyer has all requisite corporate authority to perform all of its
obligations under this Agreement. This Agreement constitutes valid and binding
obligations of the Buyer, subject to the effect of bankruptcy, insolvency,
reorganizations and other similar laws relating to or affecting the rights of
creditors generally, the terms of this Agreement, as well as limitations imposed
by general principles of equity.

         6C. BROKERAGE. There are no claims for brokerage commissions, finders'
fees or similar compensation in connection with the transactions contemplated by
this Agreement based on any arrangement or agreement to which the Buyer is a
party.

         6D. NO BREACH OR CONFLICT. Neither the execution of this Agreement by
Buyer nor the performance of its obligations hereunder, nor any action by it
contemplated by this Agreement, conflicts with, constitutes grounds for
termination of, or constitutes a default under or conflicts with the Buyer's
certificate of incorporation or bylaws.

         6E. CLOSING DATE. The representations and warranties of Buyer contained
in this Section 6 and elsewhere in this Agreement and all information contained
in any exhibit, schedule


<PAGE>

or attachment hereto or in any writing delivered by, or on behalf of Buyer to
the Company, their counsel or agent will be true and correct in all material
respects on the date of the Closing as though then made.

         6F. EXPERIENCE. Buyer has substantial experience in evaluating and
investing in private placement transactions so that Buyer is capable of
evaluating the merits and risks of Buyer's investment in the Company. Buyer, by
reason of its business or financial experience or the business or financial
experience of its professional advisors who are unaffiliated with and who are
not compensated by the Company or any affiliate or selling agent of the Company,
directly or indirectly, has the capacity to protect its own interests in
conjunction with the purchase of the Shares hereunder, provided that the
foregoing does not limit the right of the Buyer to rely upon the representations
and warranties of the Company set forth in Section 5.

         6G. INVESTMENT. Buyer is acquiring the Shares for investment for
Buyer's own account, not as a nominee or agent, and not with the view to, or for
resale in connection with, any distribution thereof. Buyer understands that the
Shares have not been, and will not be, registered under the Securities Act by
reason of specific exemption from the registration provisions of the Securities
Act which depends upon, among other things, the bona fide nature of the
investment intent and the accuracy of Buyer's representations expressed herein.
If Buyer is not an individual, Buyer has not been formed for the specific
purpose of acquiring the Shares.

         6H. RULE 144. Buyer acknowledges that the Shares must be held
indefinitely unless subsequently registered under the Securities Act or an
exemption from such registration is available. Buyer is aware of the provisions
of Rule 144 promulgated under the Securities Act which permit limited resale of
shares purchased in a private placement subject to the satisfaction of certain
conditions, including (except as limited by Rule 144(k)), among other things,
the existence of a public market for the Shares, the availability of certain
current public information about the Company, the resale occurring not less than
two years after a party has purchased and paid for the security to be sold, the
sale being effected through a "broker's transaction" or in transactions directly
with a "market maker" (as provided by Rule 144(f)) and the number of Shares
being sold during any three-month period not exceeding specified limitations.

         6I. NO PUBLIC MARKET. Buyer understands that no public market now
exists for any of the securities issued by the Company, that the Company has
made no assurances that a public market will ever exist for the Shares, and
that, even if such a public market exists at some future time, the Company may
not then be satisfying the current public information requirements of Rule 144.

         6J. ACCESS TO DATA. Buyer and its representatives have met with
representatives of the Company and thereby have had the opportunity to ask
questions of, and receive answers from, such representatives concerning the
Company and the terms and conditions of this transaction, as well as to obtain
any information requested by Buyer. Buyer believes that any questions raised by
Buyer or its representatives concerning the transaction have been answered to
the satisfaction of Buyer and its representatives. Buyer's decision to purchase
the Shares is based in part on the answers to such questions as Buyer and its
representatives have raised concerning the transaction


<PAGE>

and on its own evaluation of the risks and merits of the purchase and the
Company's proposed business activities, provided that the foregoing does not
limit the right of the Buyer to rely upon the representations and warranties of
the Company set forth in Section 5.

Section 7 COVENANTS



         7A. OPERATIONS.

         a.       The Company will elect to the Board of Directors of the
                  Company two persons nominated by Buyer one of which shall be
                  an officer of Continental Casualty Corporation ("CNA"). As
                  long as Buyer or any Buyer affiliate owns at least 176,471
                  shares of any class of stock in the Company, it shall be
                  entitled to at least two members on the Board of Directors,
                  and in the event Buyer or any Buyer affiliate owns less than
                  176,471 but more than 88,235 of such shares, it shall be
                  entitled to at least one member on the Board of Directors.
                  Moreover, as long as Buyer or any Buyer Affiliate owns at
                  least 176,471 shares of any class of stock in the Company or
                  until the closing of an underwritten public offering of
                  securities of the Company which satisfies the requirements of
                  the Amended Certificate for the automatic conversion of the
                  Shares to Common Stock, or until Buyer fails to exercise its
                  Option as described in the Option Agreement attached hereto in
                  Exhibit B, or until the responsibilities of Mr. Dennis
                  Chookazian, Chairman & CEO of CNA, Mr. Philip Engel, President
                  of CNA and Mr. David Hunter, President & CEO of iiX, are
                  changed so substantially, as a management team, that they no
                  longer control Buyer's representation on the Board of
                  Directors of the Company, the two directors nominated by Buyer
                  voting together shall have fifty one percent (51%) of the
                  votes to be cast by the Board of Directors on all matters
                  which come before the Board of Directors of the Company and
                  Buyer's vote of the Shares as a shareholder shall constitute
                  fifty one percent (51%) of all votes to be cast by all
                  shareholders of the Company on all matters on which the
                  shareholders vote.

         b.       In the event for any reason Hussein A. Enan terminates his
                  employment with the Company, or upon the fifth (5th)
                  anniversary of Closing if there has not been a closing of an
                  underwritten public offering of securities of the Company,
                  Buyer shall have the right to name any person to assume the
                  office and responsibilities of CEO of the Company as that
                  office and those duties are defined in the By-Laws of the
                  Company and are, as of Closing, being performed by Hussein A.
                  Enan. If Buyer shall fail to name such successor within sixty
                  (60) days of the termination of Mr. Enan, or said fifth (5th)
                  anniversary, then the Board of Directors of the Company shall
                  have the authority to appoint such successor.

         c.       In the case of the death or permanent disability of Mr. Enan,
                  Buyer shall promptly, at the election of Mr. Enan or his
                  heirs, purchase all of Mr. Enan's ownership in the Company at
                  a price to be determined by an independent investment banker
                  jointly selected by Mr. Enan or his representative and Buyer.


<PAGE>

                  The Company shall send Buyer written notice of Mr. Enan's
                  death or permanent disability as soon as practicable after the
                  occurrence thereof.

         d.       Promptly after Closing, assuming that such insurance is
                  available on commercially reasonable terms the Company shall
                  obtain "Key Person" insurance covering the death or disability
                  of Mr. Enan as well as any other members of the Company
                  management deemed by the Board of Directors of the Company to
                  be essential to the success of the Company.

         e.       The determination of whether and when the Company will sell
                  shares of its Common Stock in an underwritten public offering
                  including the choice of underwriting and the share price shall
                  be in the sole discretion of Hussein A. Enan, so long as he
                  hold 150,000 shares of the capital stock of the Company. Buyer
                  hereby agrees to vote, and hereby agrees to cause its
                  representative on the Board of Directors to vote, in a manner
                  consistent with this right.

         7B. AFFIRMATIVE COVENANTS OF THE COMPANY.

         a.       FINANCIAL INFORMATION. The Company will mail the following
                  reports to Buyer for so long as Buyer is a holder of any
                  Share:

                  (i)      As soon as practicable after the end of each
                           quarterly fiscal period in each fiscal year of the
                           Company (other than the last quarterly fiscal period
                           of each such fiscal year), and in any event within
                           forty-five (45) days thereafter, duplicate copies of
                           (i) a consolidated balance sheet of the Company as at
                           the end of such quarter, and (ii) statements of
                           income, changes in shareholder's equity and cash
                           flows of the Company for such quarter and (in the
                           case of the second and third quarters) for the
                           portion of the fiscal year ending with such quarter),
                           setting forth in each case in comparative form the
                           figures for the corresponding periods in the previous
                           fiscal year, all in reasonable detail, prepared in
                           accordance with generally accepted accounting
                           principles applicable to quarterly financial
                           statements generally, and certified as complete and
                           correct, subject to changes resulting from year-end
                           adjustments, by a senior financial officer of the
                           Company, and accompanied by the certificate required
                           by this Agreement.

                  (ii)     As soon as practicable after the end of each fiscal
                           year of the Company, and in any event within ninety
                           (90) days thereafter, duplicate copies of (i) a
                           balance sheet of the Company as at the end of such
                           year, and (ii) consolidated statements of income,
                           changes in shareholders' equity and cash flows of the
                           Company for such year, setting forth in each case in
                           comparative form the figures for the previous fiscal
                           year, all in reasonable detail, prepared in
                           accordance with generally accepted accounting
                           principles and accompanied by (iii) an opinion
                           thereon of independent certified public accountants
                           of recognized national standing selected by the
                           Company, which opinion shall, without qualification,
                           state that such


<PAGE>

                           financial statements present fairly, in all material
                           respects, the financial position of the Company being
                           reported upon and its results of operations and cash
                           flows and have been prepared in conformity with
                           generally accepted accounting principles, and that
                           the examination of such accountants in connection
                           with such financial statements has been made in
                           accordance with generally accepted auditing
                           standards, and that such audit provides a reasonable
                           basis for such opinion in the circumstances, and (iv)
                           certification by a senior financial officer of the
                           Company that such financial statements are complete
                           and correct.

                  (iii)    Promptly, but in any event not more than five (5)
                           business days after the receipt thereof, a copy of
                           each other report submitted to the Company by
                           independent certified public accountants in
                           connection with any annual, interim or special audit
                           made by them of the books of the Company.

                  (iv)     Promptly upon their becoming available, one copy of
                           each financial statement, report, notice or proxy
                           statement sent by the Company to stockholders
                           generally, and of each regular or periodic report and
                           any registration statement, prospectus or written
                           communication (other than transmittal letters), and
                           in each amendment thereto, in respect thereof filed
                           by the Company with, or received by the Company in
                           connection therewith from, the National Association
                           of Securities Dealers, any securities exchange or the
                           Securities and Exchange Commission or any successor
                           agency.

                  (v)      For so long as Buyer is eligible to receive reports
                           under this Section 7B(a), it shall also have the
                           right, at its expense, to visit and inspect any of
                           the properties of the Company or any of its
                           subsidiaries, to examine their books of account and
                           records, to discuss their affairs, finances and
                           accounts with their officers and accountants and to
                           consult with and advise their directors and officers
                           on the management of the business, all at such
                           reasonable times and as often as may be reasonably
                           requested; PROVIDED, HOWEVER, that the Company shall
                           not be obligated to provide any information that it
                           reasonably considers to be a trade secret or to be
                           confidential information.

         b.       ADDITIONAL INFORMATION. As long as Buyer (together with any
                  affiliates) holds not less than 50,000 Shares (or an
                  equivalent number consisting of the Shares and Conversion
                  Shares, as adjusted for recapitalizations, stock splits, stock
                  dividends and the like), the Company will mail the following
                  reports to Buyer:

                  (i)      Prior to the end of each fiscal quarter, a budget for
                           the next fiscal quarter, and, as soon as prepared,
                           any other budgets or revised budgets prepared by the
                           Company.


<PAGE>

                  (ii)     As soon as practicable after the end of each fiscal
                           month, and in any event within thirty (30) days
                           thereafter, a monthly progress report against budget,
                           explaining any material discrepancies.

         c.       TRANSFER OF INFORMATION RIGHTS. The information rights set
                  forth in Sections 7B(a) and 7B(b) may be transferred in any
                  non-public transfer of Shares, provided that the Company is
                  given prior written notice of such transfer, and provided
                  further that the right to receive the information set forth in
                  Section 7B(b) may only be transferred to a holder of, or
                  affiliated holders who in the aggregate hold, at least the
                  amount of shares specified in Section 7B(b). In the event that
                  the Company reasonably determines that provision of
                  information to a transferee pursuant to this Section 7B(c)
                  would materially adversely affect its proprietary or
                  competitive position, such information may be edited in the
                  manner necessary to avoid such effect.

         d.       CONFLICTS OF INTEREST. Unless the Company first obtains
                  appropriate approval of its Board of Directors and, if
                  necessary, shareholders in accordance with the Delaware
                  General Corporations Law, the Company shall use its best
                  efforts to ensure that (a) officers of the Company will not
                  become indebted to the Company except in connection with stock
                  purchases approved by the Board of Directors, travel advances
                  and other transactions in the ordinary course of business, and
                  (b) officers of the Company will not have any direct or
                  indirect ownership interest in any firm or corporation with
                  which the Company has a business relationship or with which it
                  competes (except that officers may own up to five percent (5%)
                  of the outstanding stock in publicly traded companies which
                  may have a business relationship with or compete with the
                  Company).

         e.       TERMINATION OF COVENANTS. The covenants set forth in Sections
                  7B(a), (b) and (d) shall terminate and be of no further force
                  or effect at such time as the Company is required to file
                  reports with the Securities and Exchange Commission (the
                  "Commission") pursuant to Section 13(a) or 15(d) of the
                  Securities Exchange Act of 1934, as amended.

         f.       PARTICIPATION IN FUTURE FINANCINGS. As used in this Section
                  7B(f), the term "New Securities" means any class or series of
                  stock of the Company, whether or not presently authorized, and
                  any warrants, options, or rights to acquire such stock, and
                  any instrument convertible into or exchangeable for such
                  stock.

                  (i)      Except as provided in paragraph (iii) below, if the
                           Company shall issue any New Securities, it shall
                           offer to sell to Buyer and to each assignee permitted
                           under paragraph (v) below (Buyer or such assignee
                           being hereinafter called the "Holder") a Ratable
                           Portion of such New Securities on the same terms and
                           conditions and at the lowest price as such New
                           Securities are issued to any person. "Ratable
                           Portion" shall mean that portion of such New
                           Securities that bears the same ratio to all such


<PAGE>

                           New Securities (including for this purpose all New
                           Securities which may be purchased by all Holders
                           pursuant to this Section 7B(f)) as the number of
                           Shares and Conversion Shares held by the Holder bears
                           to the outstanding Common Shares. "Outstanding Common
                           Shares" means all shares of Common Stock then
                           outstanding and all shares of Common Stock issuable
                           upon conversion of all convertible securities then
                           outstanding and upon exercise of warrants and options
                           then outstanding.

                  (ii)     The Company shall use reasonable efforts to notify
                           the Holder a reasonable time prior to the initial
                           issuance of the New Securities and to provide the
                           Holder with an opportunity to participate in the
                           issuance contemporaneously with the first purchaser
                           of the New Securities; but in no event shall notice
                           be given later than 30 days after the issuance. Such
                           notice shall contain all material terms of the
                           issuance and of the New Securities. The Holder may
                           elect to exercise all or any portion of its rights
                           under this Section 7B(f) by giving written notice to
                           the Company within 15 days of the Company's notice.
                           If the consideration paid by others for the New
                           Securities is not cash, and if the electing Holder
                           cannot for any reason pay for the New Securities in
                           the form of such non-cash consideration, the Holder
                           may pay the cash equivalent thereof, as determined in
                           good faith by the Board of Directors. All payments
                           shall be delivered by the electing Holder to the
                           Company not later than the date specified by the
                           Company in its notice, but in no event earlier than
                           20 days after the Company's notice.

                  (iii)    The provisions of this Section 7B(f) shall not apply
                           to shares of the Common Stock issued or issuable by
                           the Company which shares are excluded from the
                           definition of "Additional Shares of Common Stock" for
                           purposes of Article IV, Section 2 of the Amended
                           Articles.

                  (iv)     The rights of the Holder under this Section 7B(f)
                           shall terminate immediately prior to the closing of
                           an underwritten public offering of securities by the
                           Company which satisfies the requirements of the
                           Amended Articles (as in effect at such time) for the
                           automatic conversion of the Series B Preferred.

                  (v)      The Buyer's rights under this Section 7B(f) shall be
                           assignable only to an assignee who acquires all of
                           the Buyer's Shares.

         7C. REGISTRATION RIGHTS.

         a.       PIGGYBACK REGISTRATION RIGHTS.

                  (i)      RIGHT TO PIGGYBACK. Whenever the Company proposes to
                           register any stock (or securities convertible into or
                           exchangeable or exercisable for stock under the
                           Securities Act (a "Piggyback Registration"), the
                           Company


<PAGE>

                           will give prompt written notice to Buyer of its
                           intention to effect such a registration and will,
                           subject to paragraph (a)(ii) below, include in such
                           Piggyback Registration all Registrable Securities
                           with respect to which the Company receives written
                           requests for inclusion therein within fifteen (15)
                           days after receipt of the Company's notice.
                           Registrable Securities with respect to which such
                           request for registration has been received will be
                           registered by the Company and offered to the public
                           on the same terms and conditions applicable to the
                           stock to be sold by the Company or by the person
                           selling under such proposed registration.

                  (ii)     PRIORITY ON PIGGYBACK REGISTRATIONS. If the managing
                           underwriter advises the Company that in its opinion
                           the number of securities proposed to be sold exceeds
                           the number which can be sold in such offering, the
                           Company will include in such registration the number
                           of securities which, in the opinion of such
                           underwriter or underwriters, can be sold as follows:
                           (1) first, the stock the Company proposes to sell,
                           (2) second, the Registrable Securities requested to
                           be included in such registration, by the Buyer which
                           have requested their Registrable Securities to be
                           included therein, and (3) third, other Shares
                           requested to be included in such registration.

                  (iii)    SELECTION OF UNDERWRITERS. If any Piggyback
                           Registration is an underwritten offering, the Board
                           of Directors of Company shall have the right to
                           select a managing underwriter or underwriters to
                           administer the offering.

         b.       PUBLIC SALE BY HOLDER OF REGISTRABLE SECURITIES. The Buyer, if
                  requested by the managing underwriter or underwriters for any
                  underwritten Piggyback Registration, agrees not to effect any
                  public sale or distribution of Registrable Securities,
                  including a sale pursuant to Rule l44 (or any similar
                  provision then in force) under the Securities Act, during the
                  one hundred eighty (180) day period beginning on the effective
                  date of such Piggyback Registration.

         c.       REGISTRATION EXPENSES. All of the costs and expenses of each
                  Registration hereunder will be borne by the Company; provided,
                  that the Company shall not bear any underwriters' commissions,
                  brokerage fees, transfer taxes, or the fees and expenses of
                  any accountants or other representatives retained by the Buyer
                  except for the fees and expenses of one counsel chosen by the
                  Buyer.

         d.       INDEMNIFICATION. This clause (d) shall only be applicable in
                  regard to this Section 7C.

                  (i)      INDEMNIFICATION BY THE COMPANY. The Company agrees to
                           indemnify, to the full extent permitted by law, the
                           Buyer, its officers and directors and each Person who
                           controls Buyer (within the meaning of the Securities
                           Act and the Securities Exchange Act of 1934, as
                           amended (the


<PAGE>

                           "Exchange Act") against all losses, claims, damages,
                           liabilities and expenses caused by any untrue or
                           alleged untrue statement of a material fact contained
                           in any registration statement, prospectus or
                           preliminary prospects or any omission or alleged
                           omission to state therein a material fact necessary
                           to make the statements therein (in the case of the
                           prospectus or any preliminary prospectus, in light of
                           the circumstances under which they were made) not
                           misleading, except insofar as the same are caused by
                           or contained in any information with respect to Buyer
                           furnished in writing to the Company by Buyer
                           expressly for use therein.

                  (ii)     INDEMNIFICATION BY HOLDERS OF REGISTRABLE SECURITIES.
                           In connection with any Registration Statement in
                           which Buyer is participating, Buyer will furnish to
                           the Company in writing such information and
                           affidavits with respect to Buyer as the Company
                           requests for use in connection with any registration
                           statement or prospectus and agrees to indemnify, to
                           the full extent permitted by law, the Company, its
                           directors and officers and each Person who controls
                           the Company (within the meaning of the Securities Act
                           and the Exchange Act) against any losses, claims,
                           damages, liabilities and expenses resulting from any
                           untrue or alleged untrue statement of a material fact
                           or any omission or alleged omission to state a
                           material fact necessary to make the statements in the
                           registration statement or prospectus or preliminary
                           prospectus (in the case of the prospectus or any
                           preliminary prospectus, in light of the circumstances
                           under which they were made) not misleading, to the
                           extent, but only to the extent, that such untrue
                           statement or omission is contained in any information
                           or affidavit with respect to Buyer so furnished in
                           writing by Buyer. In no event shall the liability of
                           any selling holder of Registrable Securities
                           hereunder be greater in amount than the dollar amount
                           of the proceeds received by such holder upon the sale
                           of the Registrable Securities giving rise to such
                           indemnification obligation.

                  (iii)    CONDUCT OF INDEMNIFICATION PROCEEDINGS. Any Person
                           entitled to indemnification hereunder will (i) give
                           prompt written notice to the indemnifying party of
                           any claim with respect to which it seeks
                           indemnification and (ii) unless in such indemnified
                           party's reasonable judgment a conflict of interest
                           may exist between such indemnified and indemnifying
                           party to assume the defense of such claim with
                           counsel reasonably satisfactory to the indemnified
                           party. Whether or not such defense is assumed by the
                           indemnifying party, the indemnifying party will not
                           be subject to any liability for any settlement made
                           without its consent (but such consent will not be
                           unreasonably withheld). No indemnifying party will
                           consent to entry of any judgment or enter into any
                           settlement which does not include as an unconditional
                           term thereof the giving by the claimant or plaintiff
                           to such indemnified party of a release from any
                           liability in respect of such claim or litigation. An
                           indemnifying party who


<PAGE>

                           is not entitled to, or elects not to, assume the
                           defense of a claim will not be obligated to pay the
                           fees and expenses of more than one counsel for all
                           parties indemnified by such indemnifying party with
                           respect to such claim, unless in the reasonable
                           judgment of any indemnified party a conflict of
                           interest may exist between such indemnified party and
                           any other such indemnified parties with respect to
                           such claim, in which event the indemnifying party
                           shall be obligated to pay the fees and expenses of
                           such additional counsel.

                  (iv)     CONTRIBUTION. If for any reason the indemnification
                           provided for in the preceding clauses (i) and (ii) is
                           unavailable to an indemnified party or insufficient
                           to hold it harmless as contemplated by the preceding
                           clauses (i) and (ii), then the indemnifying party
                           shall contribute to the amount paid or payable by the
                           indemnified party as a result of such loss, claim,
                           damage or liability in such proportion as is
                           appropriate to reflect not only the relative benefits
                           received by the indemnified party and the
                           indemnifying party, but also the relative fault of
                           the indemnified party and the indemnifying party, as
                           well as any other relevant equitable considerations,
                           provided that Company shall be required to contribute
                           an amount greater than the net proceeds from the sale
                           of the Shares.

Section 8 RESTRICTIONS ON TRANSFERABILITY OF SHARES: COMPLIANCE WITH SECURITIES
ACT.

         8A. RESTRICTIONS ON TRANSFERABILITY. The Shares shall not be sold,
assigned, transferred or pledged except upon the conditions specified in this
Section 8. The Buyer will cause any proposed purchaser, assignee, transferee, or
pledgee of the Shares held by the Buyer to agree to take and hold such
securities subject to the provisions and upon the conditions specified in this
Section 8 and in the Registration Rights Agreement.

         8B. RESTRICTIVE LEGEND. Each certificate representing (i) the Shares
and (ii) any other securities issued in respect of the Shares upon any stock
split, stock dividend, recapitalization, merger, consolation or similar event,
shall (unless otherwise permitted by the provisions of Section 9C below) be
stamped or otherwise imprinted with a legend in the following form (in addition
to any legend required under applicable state securities laws):

         THE SALE OR TRANSFER OF THE SECURITIES REPRESENTED BY THIS CERTIFICATE
         IS SUBJECT TO THE TERMS AND CONDITIONS OF A CERTAIN SERIES B PREFERRED
         STOCK PURCHASE AGREEMENT BY AND BETWEEN THE SHAREHOLDER, THE
         CORPORATION AND CERTAIN HOLDERS OF SECURITIES OF THE CORPORATION.
         COPIES OF SUCH AGREEMENT MAY BE OBTAINED UPON WRITTEN REQUEST TO THE
         SECRETARY OF THE CORPORATION.

         The Buyer consents to the Company making a notation on its records and
giving instructions to any transfer agent of the Shares in order to implement
the restrictions on transfer established in this Section 8.


<PAGE>

         8C. CALIFORNIA CORPORATE SECURITIES LAW. THE SALE OF THE SECURITIES
WHICH ARE THE SUBJECT OF THIS AGREEMENT HAS NOT BEEN QUALIFIED WITH THE
COMMISSIONER OF CORPORATIONS OF THE STATE OF DELAWARE AND THE ISSUANCE OF SUCH
SECURITIES OR THE PAYMENT OR RECEIPT OF ANY PART OF THE CONSIDERATION THEREFOR
PRIOR TO SUCH QUALIFICATION IS UNLAWFUL UNLESS THE SALE OF SECURITIES IS EXEMPT
FROM THE QUALIFICATION BY SECTION 25100, 25102 OR 25105 OF THE DELAWARE
CORPORATIONS CODE. THE RIGHTS OF ALL PARTIES TO THIS AGREEMENT ARE EXPRESSLY
CONDITIONED UPON SUCH QUALIFICATION BEING OBTAINED, UNLESS THE SALE IS SO
EXEMPT.

Section 9 DEFINITIONS

         9A. AFFILIATE. "Affiliate" shall mean any Person which owns an interest
in Buyer or any Person that directly, or indirectly through one or more
intermediaries, controls, or is controlled by, or is under common control with,
the Buyer or any of its shareholders.

         9B. BUSINESS. "Business" shall mean ordinary course of business of the
Company which provides a consumer marketplace for insurance education and sales
over the Internet or private intranets including the provision of insurance
rating software and related services or products to the Company customers.

         9C. PROPRIETARY RIGHTS. "Proprietary Rights" means all (a) patents,
patent applications, patent disclosures, and improvements thereto, (b)
trademarks, service marks, trade dress, logos, trade names, product names and
corporate names and registrations and applications for registration thereof, (c)
copyrights and registrations and applications for registration thereof, (d) mask
works and registrations and applications for registration thereof, (e) computer
software, data, and documentation, (f) trade secrets and confidential business
information know-how, manufacturing and production processes and techniques,
research and development information, drawings, specifications, designs, plans,
proposals, technical data, copyrightable works, financial, marketing, and
business data, pricing and cost information, business and marketing plans, and
customer and supplier lists and information, (g) other intellectual property,
and (h) copies and tangible embodiments thereof in whatever form or medium.

         9D. PERSON. "Person" shall mean an individual, a partnership, a
corporation, an association, a joint stock company, a trust, a joint venture, an
unincorporated association and a governmental entity.

Section 10 INDEMNIFICATION

         10A. BASIC RIGHT OF BUYER. Notwithstanding the Closing, the delivery of
the Shares and regardless of any investigation at any time made by or on behalf
of Buyer, the Company indemnifies and agrees to defend, save and hold Buyer, and
any stockholder, subsidiary or Affiliate of Buyer, harmless in the event that
Buyer, or any stockholder, subsidiary or Affiliate of Buyer, shall at any time
or from time to time suffer or become obligated to pay any damage, liability,
loss, cost, expense, claim, cause or causes of action (including all reasonable
attorneys' fees) ("Indemnifiable Losses") arising out of or resulting from: (i)
any


<PAGE>

untruth or inaccuracy in any representation of the Company or the breach of any
warranty of the Company; (ii) any failure of the Company duly to perform or
observe any terms, provisions, covenants, agreements or conditions of this
Agreement on the part of the Company to be performed or observed; (iii) any
exhibit, certificate or other document furnished by the Company (or any
representative of a Company) to Buyer (or any representative of the Buyer); (iv)
any fine, penalty, franchise tax, income tax or other tax or amount imposed by
any state as a result of Company's business activities in that state prior to
Closing; (v) and all claims, demands, suits, actions, losses or judgments
(including legal expenses and costs incident to the matters indemnified against
in this paragraph 10A, (the events described in (i) through (v) collectively are
"Events of Breach"); PROVIDED however, that the Company shall have no obligation
to make any payment to Buyer under this Section 10A unless the aggregate amount
to which Buyer is entitled by reason of all claims under this Section 10A
exceeds $50,000 (it being understood that once such amount is exceeded, the
aggregate of all claims under this Section 10A shall be payable by Company on
demand by the Buyer) and unless, (i) with respect to any claim arising out of
any misrepresentation or incorrect warranty or failure to perform or observe any
terms, provision, covenant, agreement or condition required by the Agreement to
be performed or observed on or before the Closing, notice of such claim is given
by Buyer to the Company within two years after the Closing; and (ii) with
respect to any failure to perform or observe any term, provision, covenant,
agreement or condition required by this Agreement to be performed or observed
after the Closing, notice of such claim is given by Buyer to Company within five
years after such failure (six years in the case of the Event of Breach relating
to any representation as to tax matters).

         10B. PROCEDURE. In the event that any suit, action, investigation,
claim or proceeding is begun, made or instituted as a result of which the
Company may become obligated to Buyer hereunder, Buyer shall give written notice
thereof to the Company. The Company agrees, at the option of the Buyer either
(a) to defend, contest or otherwise protect Buyer against any such suit, action,
investigation, claim or proceeding at their sole cost and expense, or (b) pay
the Buyer's costs and expenses, including attorneys' fees, of any such defense.
Buyer shall have the right to so defend or contest, including without
limitation, the right to make any compromise or settlement thereof.

Section 11 MISCELLANEOUS

         11A. REMEDIES. Each party to this Agreement will have the rights and
remedies set forth in this Agreement, and all rights and remedies which such
parties have been granted at any time under any other agreement or contract and
all of the rights which such parties have under any law. Any Person having any
rights under any provision of this Agreement will be entitled to enforce such
rights specifically, to recover damages by reason of any breach of any provision
of the Agreement and to exercise all other rights granted by law.

         11B. SURVIVAL OF REPRESENTATIONS AND WARRANTIES. All representations,
warranties and indemnity provisions contained herein or made in writing by any
party in connection herewith shall survive the execution and delivery of this
Agreement, regardless of any investigation made by the Buyer or the Company or
on their behalf.


<PAGE>

         11C. ENTIRE AGREEMENT. This Agreement (together with the exhibits and
schedules hereto) contains all of the terms and conditions agreed upon by the
parties hereto with reference to the subject matter hereof with regard to such
subject matter. No other agreements not specifically referred to herein, oral or
otherwise, shall be deemed to exist or to bind any of the parties hereto with
regard to such subject matter. No officer or employee of any party has any
authority to make any representation or promise not contained in this Agreement,
and each of the parties hereto agrees that it has not executed this Agreement in
reliance upon any such representation or promise.

         11D. SEVERABILITY. Whenever possible, each provision of this Agreement
will be interpreted in such manner as to be effective and valid under applicable
law, but if any provision of this Agreement is held to be prohibited by or
invalid under applicable law, such provision will be ineffective only to the
extent of such prohibition or invalidity, without invalidating the remainder of
this Agreement.

         11E. COUNTERPARTS. This Agreement may be executed simultaneously in two
or more counterparts, any one of which need not contain the signatures of more
than one party, but all such counterparts taken together will constitute one and
the same Agreement.

         11F. DESCRIPTIVE HEADINGS. The descriptive headings of this Agreement
are inserted for convenience only and do not constitute a part of this
Agreement.

         11G. GOVERNING LAW. All questions concerning the construction, validity
and interpretation of this Agreement and the exhibits and schedules hereto will
be governed by the internal law, and not the law of conflicts, of California.

         11H. NOTICE. All notices, demands or other communications to be given
or delivered under or by reason of the provisions of this Agreement will be in
writing and will be deemed to have been given when delivered personally or
mailed by certified or registered mail, return receipt requested and postage
prepaid, to the recipient. Such notices, demands, and other communications will
be sent to the Company and to the Buyer at their respective addresses indicated
below:

                                     Buyer:
                               AMS Services, Inc.
                               900 Chelmsford Road
                               Tower 1, 10th Floor
                                Lowell, MA 01851
                          Attention: General Counsel

                                    Company:
                               InsWeb Corporation
                       1875 South Grant Street, Suite 800
                               San Mateo, CA 94402
                           Attention: General Counsel


<PAGE>

or to such other address or to the attention of such other person as the
recipient party has specified by prior written notice to the sending party.

         11I. ENFORCEMENT. In the event suit is brought to enforce or interpret
any part of this Agreement or the rights or obligations of any party to this
Agreement, the prevailing party shall be entitled to recover as an element of
such party's costs of suit, and not as damages, a reasonable attorney's fee to
be fixed by the court. The prevailing party shall be the party who is entitled
to recover his costs of suit whether or not the suit proceeds to final judgment.
A party not entitled to cover his costs shall not recover attorney's fees.

         11J. AMENDMENT. This Agreement may not be changed, amended, terminated
or superseded orally, nor may any of the provisions hereof be waived orally, but
only by an instrument in writing, signed in each case by an authorized officer
of Company and an authorized officer of Buyer.

         11K. CONFIDENTIALITY. It is understood and agreed between the parties
hereto that the parties are best served by keeping the financial terms of this
Agreement confidential and each party hereby agrees that it will use its
reasonable efforts to not, through its agents, officers, directors, employees,
or by any other means, disclose to any third parties the financial terms of this
Agreement; excepting only to counsel, accountants or other agents necessary to
consummate the transactions contemplated herein or with the written consent of
the other party, for a period of thirty-six (36) months following the Closing
except (a) to the extent that such information is required in response to any
summons or subpoena or in connection with any litigation, (b) to the extent that
such information is believed to be required in order to comply with any law,
order, regulation or ruling applicable to such party disclosing such
information, (c) to the extent that such information subsequently becomes known
to the party disclosing such information through any Person other than a Person
whom the disclosing party knows to be acting in violation of his or its
obligations to the non-disclosing party and (d) to obtain additional financing
or investment in the Company but only pursuant to a written confidentiality
agreement with such third party.

         11L. PRESS RELEASES AND PUBLIC ANNOUNCEMENTS. No party shall issue any
press releases and public announcements relating to the subject matter of this
Agreement without the prior written approval of the Buyer and the Company;
provided, however, that any party may make any public disclosure it believes in
good faith is required by applicable law or any listing or trading agreement
concerning its publicly-traded securities (in which case the disclosing party
will use its best efforts to advise the other parties prior to making the
disclosure).

         11M. EXPENSES. The Company and the Buyer shall each bear its own costs
and expenses (including legal fees and expenses) incurred in connection with
this Agreement and the transactions contemplated hereby.

         11N. CONSTRUCTION. The parties have participated jointly in the
negotiation and drafting of this Agreement. In the event an ambiguity or
question of interest or interpretation arises, this Agreement shall be construed
as if drafted jointly by the parties and no presumption or burden of proof shall
arise favoring or disfavoring any party by virtue of the authorship of any of
the provisions of this Agreement. Any reference to any federal, state, local, or
foreign statute or law


<PAGE>

shall be deemed also to refer to all rules and regulations promulgated
thereunder, unless the context requires otherwise. The word "including" shall
mean including without limitation.


IN WITNESS WHEREOF, the parties hereto have caused this Stock Purchase 
Agreement to be duly executed and delivered on the date set forth below but 
intending for all purposes to evidence a formation agreed to and effective as 
of the date first written above.

BUYER:

Insurance Information Exchange, L.L.C.



By: /s/ David Hunter
    -------------------------
    David Hunter, President


Date
     ------------------


COMPANY:

InsWeb Corporation



By /s/ DARRELL J. TICEHURST                   Attest
   ---------------------------
   Name: Darrell J. Ticehurst


Date
     ------------------------------           ----------------------------------
                                              Secretary (Seal)


<PAGE>


                         LIST OF EXHIBITS AND SCHEDULES


<TABLE>
<CAPTION>
SECTION                            DESCRIPTION                     PROVIDED BY
<S>         <C>                <C>                                <C>
   3B       Exhibit A          Subject for Company                      iiX
                               Counsel's Opinion
   3L       Exhibit B          Other Agreements                   iiX and InsWeb

   5A       Schedule 5A        Capital Stock                          InsWeb

   5E       Schedule 5E        List of Developments                   InsWeb

   5F       Schedule 5F        Adverse Changes                        InsWeb

   5G       Schedule 5G        Exceptions to Title and                InsWeb
                               Conditions of Assets

   5I       Schedule 5I        Tax Exceptions                         InsWeb

   5J       Schedule 5J        List of Contracts and                  InsWeb
                               Commitments

   5K       Schedule 5K        List of Proprietary Rights             InsWeb

   5L       Schedule 5L        Litigation Pending                     InsWeb

   5N       Schedule 5N        Insurance Schedule (List of            InsWeb
                               Company Insurance Policies)

   5O       Schedule 5O        Non-Compete and other
                               Agreements in Effect                   InsWeb

   5P       Schedule 5P        List of Employee Benefits              InsWeb

   5Q       Schedule 5Q        Compliance with Laws                   InsWeb

   5S       Schedule 5S        Officers and Directors                 InsWeb
                               Currently in Office

   5V       Schedule 5V        Product Warranties                     InsWeb
</TABLE>



<PAGE>

                                                                 Exhibit 10.6

                                    NONEXCLUSIVE
                       JOINT MARKETING AND LICENSE AGREEMENT

     This Agreement is made and entered into as of November 22, 1996 (the
"Effective Date") by and between Insurance Information Exchange, LLC., a
Delaware limited liability corporation with offices in College Station, Texas
("iiX") and InsWeb Corporation, a Delaware corporation with offices in San
Mateo, California ("InsWeb").

     WHEREAS, the parties hereto agree that it is in their mutual best interests
to cooperate according to the terms of this Agreement in jointly developing and
offering Internet solutions to the insurance industry.

     NOW THEREFORE, in consideration of the terms and conditions set forth
herein the parties agree as follows:

     1.   SCOPE OF RELATIONSHIP AND OBJECTIVES.

          A.   The parties will share their respective electronic website
interfaces and cooperate in developing total solutions for insurance companies,
consumers, agents and brokers.

          B.   This shall not be an exclusive agreement and the parties shall be
free to enter into the same or similar agreements with any third party; provided
however, where possible each party will grant "preferred vendor" status to the
other and will request services and products from the other party rather than a
third party.

          C.   Each company will introduce Property and Casualty insurance
accounts to the other company and will make clear that the active technology
ties between the two companies are an integral part of their respective
marketing efforts.  However, each party recognizes that the ultimate decision
belongs to the customer, and that there will be instances where one of the
parties may find it necessary to cooperate with a competitor of the other party.

          D.   In general, InsWeb will be responsible for matters relating to
the interactions between consumers and Property and Casualty insurance
companies.  iiX will be responsible for matters relating to the interaction
between consumers and agents, and between agents and Property and Casualty
insurance companies.

          E.   Areas of additional exploration will include the cross mirroring
of agent and company home pages where there is an advantage to the parties of
doing so, and jointly evaluating ways that both companies might benefit from
extending the relationship to the Life and Health side of the insurance
industry.  In particular, both companies will evaluate the possibility of
cooperating in integrating case management facilities for Life and Health
companies.

          F.   The parties will license to each other the technologies listed
and described on EXHIBIT A attached hereto according to the terms set forth in
this Agreement.

<PAGE>

          G.   Any programs, products or technologies including the manuals and
documentation related thereto, to be delivered from one party to the other
pursuant to this agreement shall be delivered via electronic means only.

     2.   TERM.

          A.   This Agreement shall commence as of the Effective Date and shall
remain in effect continuously for a period of five (5) years.

          B.   Termination - Either Party in its discretion may terminate this
Agreement by providing thirty (30) days written notice to the other in the event
of any of the following:

               i.   The commencement of any proceedings, whether under court
supervision or otherwise, for the liquidation of the other;

               ii.  The insolvency of the other;

               iii. The making of any assignment for the benefit of creditors by
the other;

               iv.  The appointment of a receiver or similar officer for the
other;

               v.   The filing of a petition in bankruptcy by or against the
other under any bankruptcy or debtor's law for its relief or reorganization or
for the composition, extension, arrangement or readjustment of its obligations.

               vi.  Material breach of this Agreement by the other Party, which
if remediable, has not been corrected within sixty (60) calendar days after
written notice.

Upon termination each party shall promptly return to the other all copies of the
Software, including modified copies, if any and cease to display of any portion
of the Software on the Internet or any intranet.  The Software may contain
blocks and/or time out programs to prevent use of the Software after termination
of this License.

     3.   RESPONSIBILITIES OF THE PARTIES.

          A.   Both InsWeb and iiX will have responsibilities for insurance
company customer development and both will initiate customer contacts.

          B.   InsWeb and iiX will work together to promptly and in good faith
develop predefined business process templates which will serve as the framework
for the customer contact process.

          C.   Joint sales presentations will be made based on the business
process template that the customer either prefers or is likely to prefer, with
the objective of better addressing customer needs.

                                     -2-

<PAGE>

          D.   As part of the proposal for services to the customer, the general
contractor and subcontractor relationship responsibilities between InsWeb and
iiX will be defined for each customer or group or customers.  These roles will
be interchangeable.  The business process template will provide a recommended
definition of the relationship based on input provided by both InsWeb and iiX. 
However, the customer's likely or stated preferences will be the determining
factor.

          E.   The customer proposal will include a pricing section developed by
InsWeb and iiX, which will cover the services provided and the proposed
transaction fees for both InsWeb and iiX products and services.

          F.   InsWeb will have primary responsibility for developing and
implementing the end user (consumer) interface.

          G.   iiX will have primary responsibility for providing rating
services (implementation and maintenance) and underwriting support services,
such as MVR's, claims, advanced rules-based underwriting tools, scoring, and
reference information which is beyond the customer screening filters provided by
InsWeb as part of the end user interface.  InsWeb will recommend to its
customers the iiX rating services, and underlying services such as underwriting,
MVR's, claims services, and other information processing associated with agent
support services or the company's preferred business process.  InsWeb may also
run an insurance company provided rating system or provide a custom rater that
will run on the InsWeb system.  The preferred method will be to have InsWeb
recommend iiX's full rating services and rating maintenance to InsWeb's
customers.

          H.   InsWeb will be responsible for an insurance company's EDI
specification and support thereof where the business process template defines a
direct relationship between the consumer and the company.

          I.   iiX will be responsible for an insurance company's EDI
specification and support thereof where the business process template involves
an agency distribution channel process, or where the business process template
involves ongoing case management and other interactive and company data
interface processes.

          J.   iiX and InsWeb will cooperate in providing intranet
infrastructure services for those segments of the property and casualty market
where the business process template calls for it.

          K.   Each party shall promptly notify the other of any changes or
improvements made to the technology or data set forth on EXHIBIT A attached
hereto which is the subject of this Agreement and shall promptly supply the
other party free of charge with copies of the most recent version of such
technology or data.

          L.   InsWeb agrees that during the term of this Agreement it will,
subject to customer approval, refer to iiX all inquires from insurance agents
and brokers (but not MGA's) desiring to establish an interface with consumers on
the Internet; provided however, this shall not 

                                     -3-

<PAGE>

apply to insurance agencies or brokers who approach InsWeb for the purpose of 
participating in an intranet.

     4.   LICENSE.

          A.   GRANT OF LICENSE.  In consideration of payment of the license
fees set forth herein, each party grants to the other for a period of five (5)
years following the Effective Date, a nonexclusive, nontransferable right to use
and display the programs, documentation  and the related files, data and
materials described in EXHIBIT A (the "Software"), on a Internet server so that
authorized users of that server can access the Software and execute its programs
to obtain a desired result as part of an application, product or service offered
by the party on the Internet or on various intranets of such end users.

          B.   OWNERSHIP OF THE SOFTWARE.  Each party retains title and 
ownership of the Software which it owned prior to this Agreement recorded on 
the original disk copy(ies) and all subsequent copies of the Software, 
regardless of the form or media in, or on which, the original and other 
copies may exist or who produced the copies.  This Agreement is not a sale of 
the original Software or any copy.  This Software is copyrighted.  
Unauthorized copying of the Software is expressly forbidden.  Each party may 
copy the Software in machine-readable form for system backup or disaster 
recovery purposes only, and except as provided herein no other right to 
reproduce or display the Software is granted.  Each party agrees to comply 
with, and not to bypass, any licensing or security controls which are a part 
of the Software.  Each party shall maintain on the Software and any copies 
thereof all copyright notices of the other party or any third party as they 
appear on the Software.  No party shall modify, adapt, translate, reverse 
engineer, decompile, disassemble, or create derivative works based on the 
Software of the other party.  Any authorized transferee of the Software shall 
be bound by the terms find conditions of this Agreement.  In no event shall a 
party loan, transfer, distribute, assign, rent, lease, sell or otherwise 
dispose of the Software of the other party to any third party, on a temporary 
or permanent basis, except with written permission from the owning party.  In 
the event that the Software product to which this Agreement applies contains 
any insurance rates, each party acknowledges that only those rates which are 
authorized for use by the other party and the purposes contemplated in this 
Agreement shall be included.

          C.   INJUNCTIVE RELIEF.  The parties agree that the other party will
be irreparably damaged in the event that the Software is used, copied, licensed
or conveyed in any manner conflicting with the terms and provisions of this
Agreement.  Accordingly, upon the occurrence of any such event, each party shall
have the right to enjoin such actions.  The rights granted in this Section shall
be cumulative and not exclusive, and shall be in addition to any and all other
rights which a party may have under this Agreement, at law or in equity.

          D.   GOVERNMENTAL LAWS AND REGULATIONS.  To the extent that any
Software or any output from the Software is used for the purpose of complying
with governmental laws, regulations or reporting, the user shall assume all
responsibility for determining that the deliverable or output satisfies the
governmental requirements.  Any Software provided to or used by any governmental
agency shall be provided with "Restricted Rights" and each party shall 

                                     -4-

<PAGE>

place the appropriate Restricted Rights legend, in addition, applicable 
copyright notices, on the Software prior to providing any governmental agency 
access to the Software.

     5.   PAYMENTS.

          A.   The parties shall pay transaction fees to the other party
according to the schedule set forth in this section.  The transaction types are
more specifically described on EXHIBIT B attached hereto.  For all transaction
fees which are to be paid one hundred percent (100%) to one party, that party
shall be responsible for billing for and collecting such fee from the customer.
For transactions fees which are split between the parties, the parties shall
determine which party shall bill to and collect from the customer such
transaction fee.  The billing party shall remit to the other party, monthly to
the other party that portion of such transaction fee to which the non billing
party is entitled.

          B.   

<TABLE>
<CAPTION>
                                                                   FEE
 TRANSACTION TYPE                              RECIPIENT        BREAKDOWN
 <S>                                           <C>              <C>
 Consumer rating fees from the                 Both parties      50%/50%
      Comparative Rater
 Lead referrals - agent pages - iiX            iiX               100%
 Lead referrals - agent pages from InsWeb
      (generic leads referrals)                Both parties      75%iiX/25%InsWeb
 Consumer to agent to company transaction      Both parties      50%/50%
 Lead referrals - AMS comparative rating       Both parties      50%/50%
      (agent)
 Lead referrals - AMS comparative rating       Both parties      50%/50%
      (company)
 Lead referrals - InsWeb quotation engine      Both parties      50%/50%
      (agent)
 Lead referrals - InsWeb quotation engine      Both parties      50%/50%
      (company)
      InsWeb generated and maintained          InsWeb            100%
      rates
      iiX rating engine used                   Both parties      50%/50%


 Rating effected off an individual co.'s 
      page
      InsWeb generated and maintained          InsWeb            100%
      rates
      iiX rating engine used                   Both parties      50%/50%
 Rating effected off an individual             iiX               100%
      agent's page
 Consumer to company direct transaction        InsWeb            100%
 Company rating engine set up and              iiX               100%
      maintenance fee
 Set up fees - rating, information and         iiX               100%
      underwriting
 Set up fees - user interface                  InsWeb            100%
 Set up fees - Company interface               To be determined on a case by case
                                               basis.
</TABLE>

                                       -5-

<PAGE>

          C.   Notwithstanding the five (5) year term of this Agreement, the
parties agree that the schedule and breakdown of transaction fees shall be in
effect for the first year of the term and will be reviewed prior to the
expiration of the first year of the term.  The parties shall review and renew
the transaction fee sharing schedule annually prior to the end of each one year
period, at terms mutually agreeable to the parties.  If proposed changes to the
transaction fee schedule cannot be agreed upon within ninety (90) days of the
start of the annual negotiations to make such changes, then the fee structure in
effect for the prior year will continue in effect until the next annual review
or until a mutually agreed upon set of changes is achieved.

          D.   InsWeb shall pay to iiX license fees for license and use of 
the Comparative Rate System, Individual Company Raters and Silver Plume 
Software as follows:

<TABLE>
 <S>                           <C>
 Comparative Rate System       $4,000,000
 Individual Company Raters     $1,350,000
 Silver Plume                  $  100,000
</TABLE>

Such license fees, less (i) the license fees payable by iiX to InsWeb hereunder,
(ii) the purchase price payable by iiX to InsWeb pursuant to the Asset Purchase
Agreement entered into by the parties contemporaneously herewith and (iii)  the
restrictive covenant fee set forth in Section 10 (the "Net License Fees"), shall
be due and payable in a lump sum in immediately available funds on the second
anniversary of the date of this Agreement.  Along with and upon payment of the
Net License Fees, InsWeb shall pay to iiX interest on the entire outstanding Net
License Fee amount at the rate of the Prime composite rate set forth in the Wall
Street Journal on the date of delivery of the first rating programs ("Delivery
Date") plus two percent (2%).  Interest shall accrue from the Delivery Date
until the Net License Fees are fully paid.

          E.   iiX shall pay InsWeb license fees for the license and use of the
Agent Updater and Agent Locator Software as follows:

<TABLE>
<CAPTION>
 <S>                 <C>
 Agent Updater       $250,000
 Agent Locator       $100,000
</TABLE>

          Such license fees shall be due and payable, as an offset against
          license fees payable by InsWeb to iiX hereunder, on the second
          anniversary of the date of this Agreement.

     6.   ACCOUNTING.

     During the term of this Agreement each party agrees to keep all usual and
proper records and books of account and all usual and proper entries relating to
each type of transaction in accordance with generally accepted accounting
principles.  Each party has the right to review such books and records of the
other party at reasonable times and with reasonable notice to verify the billing
of customers, collection and payment of the transaction fees set forth in this
Agreement.  In the event that a party identifies any errors or discrepancies in
the accounting for a payment of the transaction fees the parties shall meet and
in good faith resolve such differences.  In the event that the differences
cannot be reconciled, then either party may request that a 

                                       -6-

<PAGE>

mutually agreed upon independent, nationally recognized certified public 
accounting firm be retained to audit the books and records of the other 
party.  Such audit shall be pursuant to reasonable advanced written notice 
and at the expense of the party requesting such audit.  All discrepancies 
shall promptly be corrected including any additional payments or refund of 
payments necessary to correct such discrepancy. "Material" shall mean a 
discrepancy amounting to at least ten percent (10%) of the amount that should 
have been reported.  If a Material discrepancy is disclosed in favor of the 
party which requested the audit, then the other party shall be responsible 
for the cost of the audit.

     7.   PERSONNEL.

          A.   Any personnel assigned by a party to perform services or work
pursuant to this Agreement shall at all times remain an employee or independent
contractor of the party which assigned that person to the project.  The
assigning party shall be solely responsible for the payment of such persons'
compensation, including the provision for employment taxes, expenses and
benefits which may apply to said person.

          B.   Each party agrees that it will not hire an employee or consultant
any individual who is an employee or contractor for the other party during the
term of this Agreement and for a period of six (6) months thereafter, unless
such individual has not been employed by the other party for a period of at
least six (6) months at the time of the offer of employment is made, or unless
otherwise agreed to in writing by the parties.

     8.   OWNERSHIP.

     Each party intends and agrees to retain ownership of any and all
Confidential Information, products, trademarks, Software and materials
("Intellectual Property") which it owned prior to or developed during or
pursuant to this Agreement.  Therefore, this Agreement shall not pass any right,
title or ownership of any Intellectual Property from one party to the other.

     9.   CONFIDENTIALITY.

          A.   STANDARD CARE.  Each party acknowledges and agrees that all
information (including all third-party proprietary materials or information),
except as specified below, that comes to be known by reason of work under this
Agreement is confidential information and trade secrets of the disclosing party
and will not be disclosed to any unauthorized third parties.  Each party will
use the same standard of care, and will bind its employees, agents or
representatives to such standard, to prevent disclosure or use of such
information as it uses to protect its own confidential information or trade
secrets.  Information received by a party from the other under this Agreement
will not be considered confidential if the information:

               i.   is lawfully known to the receiving party or is in the
receiving party's possession at the time of executing this Agreement;

                                       -7-

<PAGE>

               ii.  is in the public domain at the time of disclosure or becomes
part of the public domain by the action of the party with the proprietary
interest in the Confidential Information;

               iii. is independently developed by the receiving party; or

               iv.  is disclosed to the receiving party by a third party with
the other party's written approval.

          B.   REQUIRED DISCLOSURE.  In the event that a party is requested or
required in a judicial. administrative or governmental proceeding to disclose
any information, material. records or files of the other party which are
obtained as a result of this Agreement, such party shall provide the other party
with prompt notice of such request(s) so that the other party may seek an
appropriate protective order or waive compliance with the provisions of this
Agreement.

          C.   RETURN OF CONFIDENTIAL INFORMATION.  Upon termination of this
Agreement, each party and its employees shall return to the other party any
information, materials products or data considered confidential or proprietary
to that party (without the requirement of any notice or demand form the other
party), whether partial or whole and regardless of form.

          D.   SURVIVAL.  The obligation of the Parties pursuant to this Section
shall survive the termination of this Agreement for a period of five (5) years.

     10.  RESTRICTIVE COVENANT.

     In consideration of the payment to iiX of $50,000, for a period of five (5)
years after closing, iiX agrees that during the term of this Agreement it will,
subject to customer approval, refer to InsWeb all inquires from insurance
companies or managing general agencies desiring to establish an interface with
consumers on the Internet; provided, however, this shall not apply to or include
insurance companies or managing general agencies who approach iiX or its
affiliates for the purpose of establishing an intranet.  In the event that iiX
is engaged to develop an intranet, where possible, iiX will recommend InsWeb's
solution for the consumer interface.

     11.  ASSIGNMENT.

     Except by iiX to an affiliate of iiX, this Agreement is not assignable by
either party without the prior written approval of the other party, any
assignment of the rights or delegation of duties by a party with prior approval
shall be void.  Each party further agrees that it shall not subcontract to a
third party to perform any of the obligations or responsibilities contemplated
by this Agreement without prior written approval of the other party.

     12.  GENERAL.

          A.   All notices which are required or permitted to be given or
submitted pursuant to this Agreement shall be in writing and shall be either
delivered in person or sent certified mail, return receipt requested, or by a
nationally known overnight delivery service to the 

                                       -8-

<PAGE>

address set forth herein or to such other address as a party may from time to 
time designate in writing for such purpose.  Notices shall be deemed to have 
been given at the time when personally delivered or if mailed in a certified 
post-paid envelope, upon the fifth (5th) calendar day after the date such 
notice shall be postmarked or if sent by delivery service upon the second 
(2nd) calendar day after the date such notice shall have been sent.  All 
notices to the parties shall be addressed, if to iiX: 3001 East Bypass, 
College Station, Texas 77845 with a copy to AMS Services, Inc., 900 
Chelmsford Street, Tower 1, 10th Floor, Lowell, MA 01851, ATTN:  General 
Counsel; if to InsWeb:  1875 South Grant Street, Suite 800, San Mateo, CA 
94402.

          B.   This Agreement and any Exhibits hereto: (i) constitute the entire
agreement between the parties and supersede and merge any and all prior
discussions, representations, demonstrations, negotiations, correspondence,
writings and other agreements and together state the entire understanding and
agreement between InsWeb and iiX respecting the marketing of products and
services; (ii) may be amended or modified only in writing agreed to and signed
by authorized officers of InsWeb and iiX; and (iii) shall be construed performed
and enforced in all respects in accordance with the laws of the State of Texas. 
Should any section or any part of a section within this Agreement be rendered
void, invalid or unenforceable by any court or law for any reason, such
invalidity or unenforceability shall not void or render invalid or unenforceable
any other section or part of a section to this Agreement.

          C.   The captions and section numbers appearing in this Agreement are
inserted only as a matter of convenience and do not in any way define, limit,
construe or describe the scope or intent of such sections or in any way affect
this Agreement.

          D.   If any provision of this Agreement or the application thereof is
hereafter held invalid or unenforceable, the remainder of this Agreement shall
not be affected thereby, and to this end the provisions of this Agreement are
declared severable.

          E.   No failure or delay on the part of a party in exercising any
right hereunder will operate as a waiver of any such right.  Pursuit of certain
remedies with respect to all or some of the rights granted hereunder shall not
bar other remedies with respect to the rights granted hereunder.  No waiver of
any provision of this Agreement shall be deemed or shall constitute a waiver of
any other provision, whether or not similar, nor shall any waiver constitute a
continuing waiver.

          F.   NEITHER PARTY SHALL BE RESPONSIBLE FOR ANY INDIRECT OR
CONSEQUENTIAL DAMAGES OR FOR ANY LOST PROFITS WHICH MAY RESULT FROM ITS
PERFORMANCE OR FAILURE TO PERFORM HEREUNDER.  WITH THE EXCEPTION OF RIGHTS
EXPRESSLY ARISING UNDER THE TERMS OF THIS AGREEMENT, THE PARTIES' EXCLUSIVE
REMEDY FOR BREACH OF THIS AGREEMENT SHALL BE TERMINATION OF THE AGREEMENT IN
ACCORDANCE WITH THE TERM AND TERMINATION SECTION, AND COLLECTION OF FEES AND
OTHER AMOUNTS EXPRESSLY PROVIDED FOR HEREIN WHICH ARE DUE ON OR BEFORE
TERMINATION.

                                       -9-

<PAGE>

          G.   InsWeb and iiX hereby specifically agree and acknowledge that
they are not creating a partnership or joint venture hereby and that neither
party, nor any employee of either party, shall be deemed an employee or agent of
the other party for any purpose.

          H.   In the event there are any disagreements between the parties
under this Agreement, then each party shall designate one executive at a level
of vice president or higher for purposes of discussing possible resolutions of
such dispute.  In the event the dispute is not resolved to both parties'
satisfaction, then the matter shall be escalated to the president of both
parties who shall then attempt to resolve the dispute.  If the dispute remains
unresolved then at the request of either party the dispute shall be submitted to
binding arbitration according to the Commercial Arbitration Rules of the
American Arbitration Association.  In no event, however, shall any arbitration
award include, or any arbitrator have the power to enforce, an award of any
damages which are specifically excluded under the terms of this Agreement or
otherwise not available from a court of competent jurisdiction.

     The costs of arbitration shall be borne equally by the parties; provided
however, that the arbitrator(s) may assess one party more than the other for
these costs upon a finding that the party did not make a good faith effort to
settle the dispute informally when it first arose.  Each party shall be
responsible for its own attorney fees.

     IN WITNESS WHEREOF, the parties have caused this Agreement to be executed
by their duly authorized representatives as of the day and year first above
written.

 InsWeb Corporation                      Insurance Information Exchange, LLC



 By: /s/ Darrell J. Ticehurst            By: /s/ David Hunter     
     ------------------------------          ----------------------------
         (Authorized signature)                  (Authorized signature)

 Name: Darrell J. Ticehurst              Name: David Hunter


 Title:                                  Title: President
       ------------------------


                                      -10-

<PAGE>

                                      EXHIBIT A

           DESCRIPTION OF SOFTWARE AND DATA ENCOMPASSED BY THIS AGREEMENT:

- -    COMPARATIVE RATE SYSTEM PROVIDED BY IIX:   This is intended to encompass
     all comparative rate data for which insurance company and other appropriate
     authorization to release has been obtained.  It covers associated software
     sold or licensed by iiX or its affiliates (particularly AMS Services, Inc.
     ("AMS") Rating Services) to agents and insurance companies for the purpose
     of determining the rate a specific insurance company, or multiple companies
     on a comparative basis, would charge a given applicant.  iiX will supply to
     InsWeb the software rating engine modified to an agreed upon API suitable
     for use by InsWeb's Internet interactive programs.  iiX will maintain this
     comparative quotation software for the term of the agreement.  InsWeb will
     be responsible for the Internet systems portion that includes consumer
     interactivity.

- -    INDIVIDUAL COMPANY RATERS: AMS and its subsidiaries have, over a period of
     many years, developed sophisticated rating engines that electronically
     produce quotes for various lines of business written by individual
     insurance companies.  The term "Individual Company Raters" refers to all
     such rating engines as a group.  InsWeb is currently duplicating those
     efforts in bringing its insurance company customers on-line in an Internet
     environment.  InsWeb will use its best efforts to recommend iiX to its
     customers for the purpose of developing and maintaining the company's
     rating engines.  iiX will work directly with InsWeb's customers to develop
     and maintain such rating engines.

- -    SILVER PLUME SEARCH ENGINE:  Software developed by AMS and incorporated
     into its "Silver /Plume" family of products, allowing the user to search
     through databases.

- -    AGENT UPDATER:  Software developed by InsWeb, allowing agents to
     electronically and remotely design and maintain their own Web pages.

- -    AGENT LOCATOR:  Software developed by InsWeb, allowing Web users to locate
     agents in their neighborhoods by Name, City, State, Area Code, or Product.

                                      -11-
<PAGE>

                                     EXHIBIT B
                                          
                          DESCRIPTION OF TRANSACTION TYPES

     1.   CONSUMER COMPARATIVE RATING.  These transactions will occur when a
consumer arrives at the InsWeb site, having found it by whatever means, and
requests a comparative rate that will be provided by the iiX comparative rating
process.  iiX and InsWeb will split these fees 50% each.

     2.   LEAD REFERRALS TO AGENTS OF IIX AND INSWEB.  These transactions will
mostly occur when consumers contact an agent after filling out an application at
either iiX or InsWeb.  When a transaction originates from the InsWeb site the
fees will be split, 75% going to iiX, with the remaining 25% going to InsWeb. 
When transactions of this type originate at the iiX site 100% of the fees go to
iiX.

     3.   CONSUMER TO AGENT TO COMPANY transactions.  These transactions will
occur when consumers are referred to companies located at either iiX or InsWeb.
iiX and InsWeb will split these fees 50% each.

     4.   LEAD REFERRALS TO AGENTS RESULTING FROM THE AMS COMPARATIVE RATING
ENGINE.  These transactions will occur when consumers contact an agent after
using the AMS comparative rating engine at either iiX or InsWeb. iiX and InsWeb
will split these fees 50% each.

     5.   LEAD REFERRALS TO COMPANIES RESULTING FROM THE AMS COMPARATIVE RATING
ENGINE.  These transactions will occur when consumers contact a company after
using AMS's comparative rating engine at either iiX or InsWeb. iiX and InsWeb
will split these fees 50% each.

     6.   LEAD REFERRALS TO AGENTS RESULTING FROM THE INSWEB QUOTATION
APPLICATION ENGINE.  These transactions will occur when consumers contact an
agent after using the InsWeb quotation application engine at InsWeb. iiX and
InsWeb will split these fees 50% each.

     7.   LEAD REFERRALS TO COMPANIES RESULTING FROM THE INSWEB QUOTATION
APPLICATION ENGINE.  These transactions will occur when consumers contact a
company after using the InsWeb quotation application engine at InsWeb.  When
this process involves the use of rates provided by iiX, fees will be shared 50%
each between iiX and InsWeb.  When InsWeb provides the rating engine and the
rate maintenance, 100% of these fees will go to InsWeb.

     8.   RATINGS EFFECTED OFF AN INDIVIDUAL COMPANY'S HOME PAGE.  Neither iiX
nor InsWeb currently has individualized rating engines connected to insurance
company home pages.  If and when either or both companies offer this service,
when this process involves the use of rates provided by iiX, fees will be shared
50% each between iiX and InsWeb.  When InsWeb or the company provides the rating
engine and the rate maintenance, 100% of these fees will go to InsWeb.  The rate
that iiX will charge a company for this service will be subject to agreement
with the company, but normally the set up and maintenance fees will be 100% to
iiX.

                                      -12-

<PAGE>

     9.   RATINGS EFFECTED OFF AN INDIVIDUAL AGENT'S HOME PAGE.  Neither iiX nor
InsWeb currently has commercially available, individualized rating engines
connected to agent home pages.  If and when either or both companies offer this
service, iiX will receive 100% of the transaction fees resulting from consumers
receiving quotations directly from an agent's home page, except in the case
where lead referrals for agents are generated from the agents home pages at
InsWeb, in which case iiX receives 75% of the fees and InsWeb the remaining 25%.

     10.  CONSUMER TO COMPANY DIRECT TRANSACTIONS.  These transactions will
occur sometime in the future when consumers use either InsWeb or iiX to exchange
information with insurance companies directly on-line.  These types of
transactions will include, but not be isolated to such things as claims
requests, address changes, and direct on-line purchases of insurance. 100% of
these fees will go to InsWeb, when the transaction involves an InsWeb business
process.

     11.  COMPANY RATING ENGINE SET UP AND MAINTENANCE FEES.  Where iiX provides
the rating engine to the company, iiX will receive 100% of the fees for
developing, setting up and maintaining rating engines for use at iiX and InsWeb.

     12.  SET UP FEES FOR RATING, INFORMATION, AND UNDERWRITING SUPPORT.  Fees
associated with establishing the services associated with these activities will
be assigned 100% to iiX.

     13.  SET UP FEES FOR USER INTERFACE.  InsWeb will receive 100% of the 
set up fees for its development of the software which is used at iiX and 
InsWeb to bring insurance company customers on-line in an Internet 
environment.

     14.  SET UP FEES FOR INSURANCE COMPANY INTERFACE.  These fees will occur as
a result of those activities which allow iiX and/or InsWeb to link their
computer systems to those of insurance companies more directly.  These fees will
be determined on a case by case basis.

                                      -13-

<PAGE>

December 31, 1998

INSURANCE INFORMATION EXCHANGE, L.L.C.
3001 East Bypass
College Station, TX 77845

ATTN:  Mr. Kenneth Benvenuto

RE:    NONEXCLUSIVE JOINT MARKETING AND LICENSE AGREEMENT DATED
       AS OF NOVEMBER 22, 1996


Dear Ken:

         This letter will modify the Nonexclusive Joint Marketing and License 
Agreement dated as of November 22, 1996 (the "Marketing Agreement") between 
Insurance Information Exchange, L.L.C. ("IIX") and InsWeb Corporation 
("InsWeb"), effective as of December 31, 1998.

         1.  CONFIRMATION OF DELIVERY OF SOFTWARE. IIX acknowledges that 
InsWeb delivered to IIX the Software licensed by InsWeb to IIX under the 
Marketing Agreement (Agent Updater and Agent Locator) in March 1997. IIX 
acknowledges that InsWeb is under no obligation to delivery additional 
Software or documentation or to update or maintain any such licensed InsWeb's 
Software. InsWeb acknowledges that IIX delivered to InsWeb the Software 
licensed by IIX to InsWeb under the Marketing Agreement (Comparative Rate 
System, Individual Company Raters and Silver Plume Search Engine) in December 
1998. IIX will provide updates and documentation, as required, for the 
delivered software (Comparative Rate system, Individual Company Rates and 
Silver Plume Rating Engine) through June 30, 1999.

        2.  PAYMENTS. The parties agree that, pursuant to Sections 5 D and 
5 E of the Marketing Agreement, a Net License Fee of $4,500,000 is payable by 
InsWeb to IIX, calculated as follows:

<PAGE>
INSURANCE INFORMATION EXCHANGE, L.L.C.
RE:    NONEXCLUSIVE JOINT MARKETING AND LICENSE AGREEMENT DATED 
       AS OF NOVEMBER 22, 1996

<TABLE>
<S>                                                                            <C>
              License fees payable for IIX Software:

                   Comparative Rate System                                        $ 4,000,000
                   Individual Company Raters                                        1,350,000
                   Silver Plume                                                       100,000
                                                                               -----------------
                                                                                    5,450,000

              Less license fees payable for InsWeb Software:
                   Agent Updater                                                     (250,000)
                   Agent Locator                                                     (100,000)
                                                                               -----------------
                                                                                    5,100,000

              Less purchase price of Assets under
              Asset Purchase Agreement dated
              November 22, 1996:                                                     (650,000)
                                                                               -----------------
                                                                                    4,450,000

              Plus restrictive covenant fee under Section 10
              of the Marketing Agreement:                                              50,000
                                                                               -----------------
              Net License Fee                                                     $ 4,500,000
                                                                               =================
</TABLE>

In lieu of the payment terms set forth in Sections 5 D and 5 E of the 
Marketing Agreement, the parties have agreed that such Net License Fee shall 
be payable by InsWeb to IIX, without interest, in equal quarterly 
installments of $1,125,000, payable on January 1, 1999, April 1, 1999, July 
1, 1999 and October 1, 1999.

     3.  TERMINATION OF LICENSE SOFTWARE. The parties have agreed that the 
license granted to IIX by InsWeb for the use of the Agent Updater and Agent 
Locator Software and the license granted to InsWeb by IIX for use of the 
Comparative Rate System, Individual Company Raters and Silver Plume Search 
Engine are each fully paid up until and will each terminate on November 22, 
2001.

     4.  TERMINATION OF CERTAIN OBLIGATIONS.

         (a)    The obligations of the parties to cooperate with one another 
in jointly developing and offering Internet solutions to the insurance 
industry, as set forth in Sections 1 and 3 of the Marketing Agreement, are 
terminated, effective December 31, 1998.


                                      -2-
<PAGE>

         (b)    The parties agree that no transaction fees are currently 
                payable to either party pursuant to Sections 5 A, 5 B and 5 C 
                of the Marketing Agreement. Pursuant to the review

         (c)    and renewal provisions of Section 5 C of the Marketing 
                Agreement, the parties have agreed that no further 
                transaction fees shall be payable by either party with 
                respect to any future period. If the foregoing accurately 
                reflects your understanding of our agreement, please execute 
                a copy of this letter in the space provided and return it to 
                the undersigned.

                                                    Yours very truly,

                                                    INSWEB CORPORATION

                                                    By:  /s/ Hussein A. Enan
                                                        -----------------------
                                                    Title:  Chairman & CEO
                                                           --------------------

AGREED TO AND ACCEPTED
AS OF DECEMBER 31, 1998

INSURANCE INFORMATION EXCHANGE, LLC

By:  /s/ Ken Benvenuto
    ----------------------------------
Title:  President & CEO
       -------------------------------


                                      -3-


<PAGE>

                                                                    Exhibit 10.7

                            ASSET PURCHASE AGREEMENT

         THIS ASSET PURCHASE AGREEMENT (this "Agreement"), is made and entered
into this 22nd day of November, 1996, by and between InsWeb Corporation, a
California corporation ("Seller"), and Insurance Information Exchange, LLC, a
Delaware limited liability corporation ("Buyer");

                                   WITNESSETH:

         WHEREAS, Seller is engaged in furnishing development and marketing
services to the insurance industry and consumers relating to the Internet
worldwide communications network and conducts several lines of business,
including its Property & Casualty Agent Home Page Business (the "P&C Agent
Business"); and,

         WHEREAS, the P&C Agent Business includes certain computer programs
developed and owned by Seller; and,

         WHEREAS, Seller desires to sell to Buyer, and Buyer desires to buy from
Seller, certain of the assets of Seller relating to the P&C Agent Business, and
Seller desires to transfer, and Buyer desires to assume, certain liabilities of
Seller arising in connection with the P&C Agent Business, all upon the terms and
conditions and subject to the limited exceptions set forth herein; and,

         WHEREAS, Seller conducts several other lines of business through other
divisions to be retained by Seller (the "Other Divisions"), and such Other
Divisions are and will be dependent on the products and services of the P&C
Agent Business, and the P&C Agent Business will be dependent on the products and
services of Seller, the parties desire to provide for certain transition
procedures, as well as an ongoing relationship;

         NOW, THEREFORE, in consideration of the mutual representations,
warranties, covenants, and agreements of the parties hereinafter set forth, the
parties hereto, intending to be legally bound, do hereby agree as follows:

                                    Article I

                                   DEFINITIONS

      As used herein, the following terms shall have the meanings set forth
in this Article 1:

         1.1 "Assets". The rights and property, tangible and intangible,
including but not limited to the goodwill associated therewith, used exclusively
in the P&C Agent Business, as owned and operated by Seller, and as listed and
described in Article II hereof.

<PAGE>

         1.2 "InsWeb Site". Seller's World Wide Web site on the Internet
communications network, accessible as "insweb.com".

         1.3 "Affiliate". A corporation, company, or other entity in which a
party hereto owns, directly or indirectly, a beneficial interest of fifty
percent (50%) or more, or which, directly or indirectly, owns a beneficial
interest of fifty percent (50%) or more in such party or which, directly or
indirectly, controls such party, or is directly or indirectly controlled by, or
under common control with, such party and/or the parent company of such party.

         1.4 "P&C Agents". Property and casualty insurance agents and
organizations of such a(rents , excluding Captive Agents and Managing General
Agents.

         1.5 "Captive Agents". Insurance agents, including property and casualty
agents, that are affiliated exclusively with one insurance carrier.

         1.6 "Managing General Agents". Insurance agents, including property and
casualty agents, that maintain a managing general agency relationship with one
or more insurance carriers by which they provide a full range of representation
of such carriers in a certain state or territory in such matters as the
solicitation of insurance business, the collection of premiums and the
adjustment and settlement of claims.

         1.7 "Transition Date". The date at which the information of the
customers of the P&C Agent Business formerly posted on the InsWeb Site will be
posted on Buyer's Internet site. The target Transition Date shall be the first
end-of-the-month date occurring sixty (60) days following the Closing Date.

                                   Article II

                           PURCHASE AND SALE OF ASSETS

         2.1 PURCHASE AND SALE OF ASSETS. Upon the terms and subject to the
conditions of this Agreement, Buyer agrees to purchase, accept, and acquire from
Seller, and Seller agrees to sell, transfer, assign, convey, and deliver to
Buyer, at the Closing, all right, title, and interest of Seller in and to the
Assets. The Assets shall include the following:

            (a) CUSTOMER CONTRACTS. All executed contracts, licenses,
arrangements and permissions with P&C Agents regarding the presentation of P&C
Agent information on the InsWeb Site and services related thereto, including all
rights and future payments to be made pursuant to the terms of the executed
contracts (the "Customer Contracts"), as well as a list of pending, transactions
with all P&C Agents, all of which are listed in Schedule A attached hereto and
incorporated herein.

            (b) OTHER CONTRACTS. All contracts, agreements, licenses,
commitments, arrangements, and permissions, other than the Customer Contracts,
relating exclusively to the P&C Agent Business (the "General Contracts"), all of
which are listed in Schedule B attached hereto and incorporated herein.

                                       2
<PAGE>

            (c) BUSINESS RECORDS. All business and marketing records, including
accounting and operating records, budgets, customer lists, supplier lists,
files, correspondence and mailing lists, copies of advertising materials and
brochures, and other business records used in the P&C Agent Business (the
"Business Records").

            (d) PREPAID ACCOUNTS. All sums prepaid by customers of the P&C Agent
Business, for services to be rendered subsequent to the Transition Date (the
"Prepaid Accounts).

         2.2 EXCLUDED ASSETS. Seller shall not sell or assign to Buyer, and
Buyer shall not purchase or accept assignment from Seller of, the assets
identified in Schedule C (the "Excluded Assets").

                                   Article III

                            ASSUMPTION OF LIABILITIES

         3.1 ENUMERATION OF ASSUMED LIABILITIES. At and after the Closing, Buyer
shall assume and agree to pay or perform only the liabilities and obligations of
Seller that arise out of the P&C Agent Business or the Assets and that are
expressly identified in this Section 3.1 and specifically listed on Schedule
D(the "Assumed Liabilities"). All other liabilities of any description
whatsoever, whether known or unknown, are specifically not assumed by Buyer. The
Assumed Liabilities shall consist of the following:

                                   Article IV

                                PRICE AND PAYMENT

         4.1 PURCHASE PRICE. The purchase price for the Assets shall be
$650,000.

         4.2 PAYMENT. The Purchase Price shall be due and payable in a lump sum
on the second anniversary of the date of this Agreement, at which time it shall
be offset against sums payable by Seller to Buyer pursuant to that certain
Nonexclusive Joint Marketing and License Agreement between the parties of even
date herewith.

                                    Article V

                    REPRESENTATIONS AND WARRANTIES OF SELLER

         Except as may be set forth in a list of exceptions in Schedule E
hereto, Seller hereby represents and warrants to Buyer as follows:

         5.1 ORGANIZATION. Seller is a corporation validly existing and in good
standing under the laws of the State of Delaware with the corporate power and
authority to conduct its business (including the P&C Agent Business) and to own
and lease its properties and assets (including the Assets) and, as to the
conduct of the P&C Agent Business and the use and ownership of the Assets.

                                       3
<PAGE>

         5.2 POWER AND AUTHORITY. Seller has the power and authority to execute,
deliver, and perform this Agreement and the other agreements and instruments to
be executed and delivered by it in connection with the transactions contemplated
hereby and thereby, has taken all necessary corporate action to authorize the
execution and delivery of this Agreement and such other agreements and
instruments and the consummation of the transactions contemplated hereby and
thereby. This Agreement is, and the other agreements and instruments to be
executed and delivered by Seller in connection with the transactions
contemplated hereby shall be, the legal, valid, and binding obligations of
Seller, enforceable in accordance with their terms.

         5.3 NO CONFLICT. Neither the execution and delivery of this Agreement
and the other agreements and instruments to be executed and delivered in
connection with the transactions contemplated hereby or thereby, nor the
consummation of the transactions contemplated hereby or thereby, will violate or
conflict with (a) any federal, state, or local law, regulation, ordinance,
zoning requirement, governmental restriction, order, judgment, or decree
applicable to Seller, the P&C Agent Business, or the Assets, (b) any provision
of any charter, bylaw or other governing or organizational instrument of Seller;
or, (c) any mortgage, indenture, license, instrument, trust, contract,
agreement, or other commitment or arrangement to which Seller is a party or by
which Seller or any of the Assets is bound.

         5.4 REQUIRED GOVERNMENT CONSENTS. Seller is aware of no approval,
authorization, certification, consent, variance, permission, license, or permit
to or from, or notice, filing, or recording to or with, federal, state, or local
governmental authorities necessary for the execution and delivery of this
Agreement and the other agreements and instruments to be executed and delivered
in connection with the (a) transactions contemplated hereby, or (b) the
ownership and use of the Assets or the conduct of the P&C Agent Business in the
manner conducted by Seller.

         5.5 REQUIRED CONTRACT CONSENTS. No approval, authorization, consent,
permission, or waiver to or from, or notice, filing, or recording to or with,
any person is necessary for (a) the execution and delivery of this Agreement and
the other agreements and instruments to be executed and delivered in connection
with the transactions contemplated hereby or thereby by Seller or the
consummation by Seller of the transactions contemplated hereby; (b) the transfer
and assignment to Buyer at Closing of the Customer Contracts, the General
Contracts, or (c) the ownership and use of the Assets and the conduct of the P&C
Agent Business (including by Buyer).

         5.6 TITLE TO TANGIBLE PROPERTY. Buyer at Closing shall obtain good and
marketable title to all of the Assets, free and clear of all title defects,
liens, restrictions, claims, charges, security interests, or other encumbrances
of any nature whatsoever.

         5.7 CONTRACTS. The Customer Contracts and the General Contracts are
valid, binding, and enforceable in accordance with their terms and are in full
force and effect. There are no existing defaults by Seller under any such
contracts and no act, event, or omission has occurred that, whether with or
without notice, lapse of time, or both, would constitute a default thereunder.

         5.8 LITIGATION. No claim, action, suit, proceeding, inquiry, hearing,
arbitration, administrative proceeding, or investigation (collectively,
"Litigation") is pending, or, to Seller's 

                                       4
<PAGE>

best knowledge, threatened against Seller, its present or former directors,
officers, or employees, affecting, involving, or relating to the P&C Agent
Business or any of the Assets. No Litigation has been brought against Seller
affecting, involving, or relating to the P&C Agent Business or any of the
Assets. Seller knows of no facts that could reasonably be expected to serve as
the basis for Litigation against itself (or the Buyer upon acquisition of the
P&C Agent Business), its present or former directors, officers, or employees,
affecting, involving, or relating to the P&C Agent Business or the Assets.

         5.9 BROKER'S OR FINDER'S FEES. Seller has not authorized any person to
act as broker or finder or in any other similar capacity in connection with the
transactions contemplated by this Agreement in any manner that may or will
impose liability on Buyer.

         5.10 DISCLAIMER. Except as expressly set forth in this Agreement or in
any document, certificate, agreement, or other instrument furnished or to be
furnished to Buyer pursuant to this Agreement, SELLER MAKES NO REPRESENTATION OR
WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE ASSETS OR TIM P&C AGENT
BUSINESS, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.

                                   Article VI

                     REPRESENTATIONS AND WARRANTIES OF BUYER

         Buyer hereby represents and warrants to Seller as follows:

         6.1 ORGANIZATION. Buyer is a limited liability corporation validly
existing and in good standing under the laws of the State of Delaware, with the
power and authority to conduct its business and to own and lease its properties
and assets.

         6.2 POWER AND AUTHORITY. Buyer has the power and authority to execute,
deliver, and perform this Agreement and the other agreements and instruments to
be executed and delivered by it in connection with the transactions contemplated
hereby and thereby, and Buyer has taken all necessary action to authorize the
execution and delivery of this Agreement and such other agreements and
instruments and the consummation of the transactions contemplated hereby and
thereby. This Agreement is, and, when such other agreements and instruments are
executed and delivered, the other agreements and instruments to be executed and
delivered by Buyer in connection with the transactions contemplated hereby and
thereby shall be, the legal, valid, and binding obligation of Buyer, enforceable
in accordance with their terms.

         6.3 BROKER'S OR FINDER'S FEES. Buyers has not authorized any person to
act as broker, finder, or in any other similar capacity in connection with the
transactions contemplated by this Agreement.

         6.4 NO CONFLICT. Neither the execution and delivery by Buyer of this
Agreement and of the other agreements and instruments to be executed and
delivered by Buyer in connection with the transactions contemplated hereby or
thereby, nor the consummation by Buyer of the 

                                       5
<PAGE>

transactions contemplated hereby or thereby will violate or conflict with (a)
any federal, state, or local law, regulation, ordinance, governmental
restriction, order, judgment, or decree applicable to Buyer, or (b) any
provision of any charter, bylaw, or other governing or organizational instrument
of Buyer.

                                   Article VII

                       CONDITIONS TO SELLER'S OBLIGATIONS

         Each of the obligations of Seller to be performed hereunder shall be
subject to the satisfaction (or waiver by Seller) at or prior to the Closing
Date of each of the following conditions: 

         7.1 REPRESENTATIONS AND WARRANTIES TRUE. Buyer's representations and
warranties contained in this Agreement shall be true on and as of the Closing
Date.

         7.2 LITIGATION. No Litigation shall be threatened or pending against
Buyer or Seller before any court or governmental agency that, in the reasonable
opinion of counsel for Seller, could result in the restraint or prohibition of
any such party, or the obtaining of damages or other relief from such party, in
connection with this Agreement or the consummation of the transactions
contemplated hereby.

         7.3 DOCUMENTS SATISFACTORY IN FORM AND SUBSTANCE. All agreements and
other documents delivered by Buyer to seller hereunder shall be in form and
substance satisfactory to counsel for Seller, in the exercise of such counsel's
reasonable judgment.

         7.4 OTHER AGREEMENTS. The Seller and the Buyer shall have entered into
contemporaneously herewith a Non Exclusive Joint Marketing and License Agreement
and an Asset Purchase Agreement, the Seller shall have entered into a Letter of
Credit Agreement with Buyer's affiliate, AMS Services, Inc. and shall have
executed the promissory note referenced in such agreement, and an Employment
Agreement with Mr. Hussein Enan and the Buyer shall have entered into an Option
Agreement with Mr. Hussein Enan and a Stock Purchase Agreement with certain
employees of the Company.

                                  Article VIII

                        CONDITIONS TO BUYER'S OBLIGATIONS

         Each of the obligations of Buyer to be performed hereunder shall be
subject to the satisfaction (or the waiver by Buyer) at or prior to the Closing
Date of each of the following conditions: 

         8.1 REPRESENTATIONS AND WARRANTIES TRUE. Seller's representations and
warranties contained in this Agreement shall be true on and as of the Closing
Date.

                                       6
<PAGE>

         8.2 PERFORMANCE. Seller shall have performed and complied with all
agreements, obligations, and conditions required by this Agreement to be
performed or complied with by it on or prior to the Closing.

         8.3 NO LITIGATION. No Litigation shall be threatened or pending against
Buyer or Seller before any court or governmental agency that, in the reasonable
opinion of counsel for Seller, could result in the restraint or prohibition of
any such party, or the obtaining of damages or other relief from such party, in
connection with this Agreement or the consummation of the transactions
contemplated hereby.

         8.4 OTHER AGREEMENTS. The Seller and the Buyer shall have entered into
contemporaneously herewith a Non Exclusive Joint Marketing and License Agreement
and an Asset Purchase Agreement, the Seller shall have entered into a Letter of
Credit Agreement with Buyer's affiliate, AMS Services, Inc. and shall have
executed the promissory note referenced in such agreement, and an Employment
Agreement with Mr. Hussein Enan and the Buyer shall have entered into an Option
Agreement with Mr. Hussein Enan and a Stock Purchase Agreement with certain
employees of the Company.

                                   Article IX

                                     CLOSING

         9.1 CLOSING. The closing of the purchase and sale of the Assets and the
transfer and assumption of the Assumed Liabilities (the "Closing") shall take
place on November 22, 1996 at the offices of Seller at 9:30 A.M. local time, or
at such other time and place as the parties may agree.

         9.2 ACTIONS AT CLOSING. At Closing, Buyer and Seller shall take the
following actions, in addition to such other actions as may otherwise be
required under this Agreement:

            (a) Conveyance Instruments. Seller shall deliver to Buyer such,
bills of sale, assignments, and other instruments of conveyance and transfer as
Buyer may reasonably request to effect the assignment to Buyer of the Assets.

            (b) Master Copy of P&C Software. Seller shall deliver to Buyer a
master copy of each Software Program (in both source code and object code form).

         9.3 FURTHER ASSURANCES. At and after the Closing, without further
consideration, Seller shall take all such other action and shall procure or
execute, acknowledge, and deliver all such further certificates, conveyance
instruments, consents, and other documents as Buyer or its counsel may
reasonably request (1) to vest in Buyer, and perfect and protect Buyer's fight,
title, and interest in, and enjoyment of, the Assets and the P&C Agent Business,
or (2) to ensure more effectively the compliance of Seller with its agreements,
covenants, warranties, and representatives under this Agreement. 

                                       7
<PAGE>

                                   Article X

                 COVENANTS OF SELLER AND BUYER FOLLOWING CLOSING

         10.1 ALLOCATION OF PURCHASE PRICE. The Purchase Price shall be
allocated to the Assets and Assumed Liabilities as set forth in Schedule F and
all tax returns and reports filed by Seller and Buyer with respect to the
transactions contemplated by this Agreement shall be consistent with that
allocation.

         10.2 TRANSFER TAXES. Except as provided in Section 12.1 regarding tax
claims based on transactions prior to the Closing, all sales, transfer, and
similar taxes and fees (including all recording fees, if any) incurred in
connection with this Agreement and the transactions contemplated hereby shall be
borne by Buyer and Buyer shall file all necessary documentation with respect to
such taxes.

         10.3 NON-COMPETE. For a period of five (5) years after the Closing
Date, Seller shall not engage in any business activity that competes with the
P&C Agent Business, anywhere in the United States and Canada (the "Territory"),
except as a customer or authorized distributor of Buyer or otherwise with
Buyer's consent (which may be withheld in Buyer's sole discretion). Seller
acknowledges and agrees that the current market for the P&C Agent Business can
easily be extended throughout the entire Territory via the Internet, and it is
therefore reasonable to prohibit Seller from competing with Buyer anywhere in
such Territory. Seller shall not engage in any such activity, directly or
indirectly, on its own behalf or in the service of or on behalf of others.
Notwithstanding the foregoing, this Section 10.3 shall not restrict in any
manner (i) the business activities of Seller's Other Divisions, as they are
currently conducted, with respect to agents or organizations of agents that do
not fall within the definition of P&C Agents; (ii) the ability of Seller to
maintain links to and from Buyer's Internet site; or, (iii) the acquisition or
use of any programming or materials by Seller solely for internal purposes or
for purposes of its Other Divisions that do not compete with the P&C Agent
Business.

         10.4 NONSOLICITATION OF PERSONNEL. For a period of five (5) years after
the Closing Date, neither party shall solicit, divert, or recruit, for its own
benefit or for the benefit of any other person or entity, any managerial or
executive employee of the other party.

                                   Article XI

                   CERTAIN TRANSITION AND COOPERATION MATTERS

         11.1 TRANSITION SERVICES PROVIDED BY BOTH PARTIES.

            (a) COMMITMENT. For the period following the Closing until the
Transition Date, the parties shall provide the following Transition Services:

                (i) Establish and maintain a hot link between the InsWeb Site
and Buyer's Internet server on which the P&C Agent Business services will be
presented;

                                       8
<PAGE>

                (ii) Maintain on the InsWeb Site references to P&C Agent Home
Pages comparable to those currently in place.

                (iii) Work together to effect a transition of the P&C Agent
Business that is both effective and as transparent to customers as possible.

            (b) MANNER AND TIME OF PERFORMANCE. Each party shall perform the
Transition Services with the degree of care, skill, and diligence with which it
previously performed, or may continue to perform, similar services for itself or
others. 

         11.2 ONGOING COOPERATION. The continuing cooperative efforts of the
par-ties shall be governed by that certain Nonexclusive Joint Marketing and
License Agreement between the parties of even date herewith.

                                   Article XII

                                    INDEMNITY

         12.1 INDEMNIFICATION BY SELLER. Seller shall indemnify, defend, and
hold harmless Buyer and its respective successors and assigns and the directors,
officers, employees, and agents of each (collectively, the "Buyer Group"), at,
and at any time after, the Closing, from and against any and all demands,
claims, actions, or causes of action, assessments, losses, damages, liabilities,
costs, and expenses, including reasonable fees and expenses of counsel, other
expenses of investigation, handling, and litigation, and settlement amounts,
together with interest and penalties (collectively, a "Loss" or "Losses"),
asserted against, resulting to, imposed upon, or incurred by the Buyer Group,
directly or indirectly, by reason of, resulting from, or arising in connection
with any of the following:

            (a) BREACH OF OBLIGATION. Any breach of any representation,
warranty, or agreement of Seller contained in or made pursuant to this
Agreement, including the agreements and other instruments contemplated hereby.

            (b) EXCLUDED LIABILITIES. Any liabilities or obligations of any kind
or nature whatsoever, whether accrued, absolute, contingent, or otherwise, known
or unknown, arising out of or in connection with the conduct of the P&C Agent
Business or the ownership or use of the Assets prior to the Closing Date, except
for the Assumed Liabilities.

            (c) INCIDENTAL MATTERS. To the extent not covered by the foregoing,
any and all demands, claims, actions or causes of action, assessments, losses,
damages, liabilities, costs, and expenses, including reasonable fees and
expenses of counsel, other expenses of investigation, handling, and litigation,
and settlement amounts, together with interest and penalties, incident to the
foregoing.

         12.2 INDEMNIFICATION BY BUYER. Buyer shall indemnify, defend, and hold
harmless Seller and its successors and assigns and the directors, officers,
employees, and agents of each (collectively, the "Seller Group"), at, and at any
time after, the Closing, from and against any 

                                       9
<PAGE>

and all demands, claims, actions or causes of action, assessments, losses,
damages, liabilities, costs, and expenses, including reasonable fees and
expenses of counsel, other expenses of investigation, handling, and litigation,
and settlement amounts and including any net income or sales tax amount
associated with all such indemnification recoveries (collectively, a "Loss" or
"Losses"), asserted against, resulting to, imposed upon, or incurred by the
Seller Group, to the extent arising from any of the following:

            (a) BREACH OF OBLIGATION. Any breach of any representation,
warranty, or agreement of Buyer contained in or made pursuant to this Agreement,
including the agreements and other instruments contemplated hereby.

            (b) ASSUMED LIABILITIES. Any of the Assumed Liabilities, except
insofar as such Loss represents an Excluded Liability.

            (c) INCIDENTAL MATTERS. To the extent not covered by the foregoing,
any and all demands, claims, actions or causes of action, assessments, losses,
damages, liabilities, costs, and expenses, including reasonable fees and
expenses of counsel, other expenses of investigation, handling, and litigation,
and settlement amounts, together with interest and penalties, incident to the
foregoing.

         12.3 NOTICE OF CLAIM. The party entitled to indemnification hereunder
(the "Claimant") shall promptly deliver to the party liable for such
indemnification hereunder (the "Obligor") notice in writing (the "Required
Notice") of any claim for recovery under Section 12.1 or Section 12.2,
specifying in reasonable detail the nature of the Loss, and, if known, the
amount, or an estimate of the amount, of the liability arising therefrom (the
"Claim"). The Claimant shall provide to the Obligor as promptly as practicable
thereafter information and documentation reasonably requested by the Obligor to
support and verify the claim asserted, provided that, in so doing, it may
restrict or condition any disclosure in the interest of preserving privileges of
importance in any foreseeable litigation.

         12.4 DEFENSE. If the facts pertaining to the Loss arise out of the
claim of any third party (other than a member of the Buyer Group or Seller
Group, whichever is entitled to indemnification for such matter) available by
virtue of the circumstances of the Loss, the Obligor may assume the defense or
the prosecution thereof, including the employment of counsel or accountants, at
its cost and expense. The Claimant shall have the right to employ counsel
separate from counsel employed by the Obligor in any such action and to
participate therein, but the fees and expenses of such counsel employed by the
Claimant shall be at its expense. The Claimant shall have the right to determine
and adopt (or, in the case of a proposal by Obligor, to approve) a settlement of
such matter in its reasonable discretion, except that Claimant need not consent
to any settlement that (1) imposes any nonmonetary obligation or (2) Obligor
does not agree to pay in full. The Obligor shall not be liable for any
settlement of any such claim effected without its prior written consent, which
shall not be unreasonably withheld. Whether or not the Obligor chooses to so
defend or prosecute such claim, all the parties hereto shall cooperate in the
defense or prosecution thereof and shall furnish such records, information, and
testimony, and 

                                       10
<PAGE>

attend such conferences, discovery proceedings, hearings, trials, and appeals,
as may be reasonably requested in connection therewith.

         12.5 LIMITATIONS. Notwithstanding anything in this Article XII to the
contrary:

            (a) THRESHOLD. No indemnification or any other claim for damages
under this Agreement shall be payable by any party until (and then only to the
extent that) the total of all Losses by the other party equals or exceeds
$10,000; provided that such limitation shall not apply to Losses based on
Excluded Liabilities.

            (b) TIME OF ASSERTION. No indemnification shall be payable by either
party with respect to matters as to which the other party has not received
notice within twenty four (24) months after the Closing Date.

            (c) MAXIMUM LIABILITY. A party's total liability for indemnification
pursuant to Sections 12.1 and 12.2 shall not exceed the price paid hereunder.

            (d) EXCLUSIVE REMEDY. The parties hereto acknowledge and agree that
this Article XII is the exclusive remedy of the parties hereto for damages for
breach or misrepresentation of or under this Agreement, other than a claim or
interpleader based on Buyer's failure to discharge the Assumed Liabilities or
Seller's failure to discharge the Excluded Liabilities.

                                  Article XIII

                                 CONFIDENTIALITY

         13.1 NONDISCLOSURE AND USE. Each party shall, and shall use its best
efforts to cause its personnel and agents to, hold in strict confidence, not
disclose to any person without the prior written consent of the other party, and
not to use for any purpose other than the limited purposes set forth herein, any
confidential information of the other party disclosed prior to the Closing or
during performance hereunder. Such confidential information specifically
includes all source and object code, including any proposed design and
specifications for future products and products in development, marketing plans,
and all other technical and business information concerning the P&C Agent
Business or the Other Divisions of Seller.

         13.2 PERMITTED DISCLOSURES. Notwithstanding Section 13. 1, either party
may disclose confidential information (1) where necessary to any regulatory
authorities or governmental agencies pursuant to legal process or (2) if
required by court order or decree.

         13.3 SCOPE OF CONFIDENTIAL INFORMATION. For purposes of this Agreement,
information shall not be deemed confidential (1) if such information is
available in full from public sources; (2) if such information is received from
a third party not under an obligation to keep such information confidential; or
(3) if the recipient can conclusively demonstrate that such information was
independently developed by the recipient.

                                       11
<PAGE>

                                   Article XIV

                                  MISCELLANEOUS

         14.1 ENTIRE AGREEMENT. This Agreement (including the Schedules), and
the other certificates, agreements, and other instruments to be executed and
delivered by the parties in connection with the transactions contemplated
hereby, constitute the sole understanding of the parties with respect to the
subject matter hereof. No amendment, modification, or alteration of the terms or
provisions of this Agreement shall be binding unless the same shall be in
writing and duly executed by the parties hereto.

         14.2 PARTIES BOUND BY AGREEMENT; SUCCESSORS AND ASSIGNS. The terms,
conditions, and obligations of this Agreement shall inure to the benefit of and
be binding upon the parties hereto and the respective successors and assigns
thereof

         14.3 COUNTERPARTS. This Agreement may be executed in one or more
counterparts, each of which shall for all purposes be deemed to be an original
and all of which shall constitute the same instrument.

         14.4 HEADINGS. The headings of the Sections and paragraphs of this
Agreement are inserted for convenience only and shall not be deemed to
constitute part of this Agreement or to affect the construction hereof

         14.5 MODIFICATION AND WAIVER. Any of the terms or conditions of this
Agreement may be waived in writing at any time by the party that is entitled to
the benefits thereof No waiver of any of the provisions of this Agreement shall
be deemed to or shall constitute a waiver of any other provision hereof (whether
or not similar).

         14.6 EXPENSES. Seller and Buyer shall each pay all costs and expenses
incurred by it or on its behalf in connection with this Agreement and the
transactions contemplated hereby, including fees and expenses of its own
financial consultants, accounts, and counsel.

         14.7 NOTICES. Any notice, request, instruction, or other document to be
given hereunder by any party hereto to any other party hereto shall be in
writing and delivered personally or sent by registered or certified mail,
postage prepaid, if to Seller to:

                  InsWeb Corporation
                  1875 S. Grant Street
                  San Mateo, CA 94402

                  Attention:  Chief Executive Officer

with a copy to:  Chief Financial Officer

                                       12
<PAGE>

if to Buyer to:

                  Insurance Information Exchange

                  3001 East By Pass
                  College Station, TX 77845

                  Attention:  President

with a copy to:

                  AMS Services, Inc.
                  900 Chelmsford Street
                  Tower 1, Floor 10
                  Lowell, MA 01851

                  Attention:  General Counsel

or at such other address for a party as shall be specified by like notice. Any
notice that is delivered personally in the manner provided herein shall be
deemed to have been duly given to the party to whom it is directed upon actual
receipt by such party (or its agent for notices hereunder). Any notice that is
addressed and mailed in the manner herein provided shall be conclusively
presumed to have been duly given to the party to which it is addressed at the
close of business, local time of the recipient, on the fourth business day after
the day it is so placed in the mail.

         14.8 BULK SALES LAW. The parties waive compliance with any bulk sales
laws or similar laws relating to notices to creditors.

         14.9 GOVERNING LAW. This Agreement shall be construed in accordance
with and governed by the laws of the State of California without giving effect
to the principles of conflicts of law thereof

         14.10 PUBLIC ANNOUNCEMENTS. Seller and Buyer shall consult with each
other before issuing any press releases or otherwise making any public
statements with respect to this Agreement and the transactions contemplated
hereby. Neither Seller nor Buyer shall issue any such press release or make any
public statement without the agreement of the other party, except as such
party's counsel advises in writing may be required by law.

         14.11 THIRD-PARTY BENEFICIARIES. With the exception of the parties to
this Agreement and their Affiliates, there shall exist no right of any person to
claim a beneficial interest in this Agreement or any rights occurring by virtue
of this Agreement.

                                       13
<PAGE>

         14.12 "INCLUDING". Words of inclusion shall not be construed as terms
of limitation herein, so that references to "included" matters shall be regarded
as nonexclusive, noncharacterizing illustrations.

         14.13 REFERENCES. Whenever reference is made in this Agreement to any
Article, Section, or Schedule, such reference shall be deemed to apply to the
specified Article or Section of this Agreement or the specified Schedule to this
Agreement.

         14.14 SURVIVAL OF AGREEMENTS. All Covenants, agreements,
representations, and warranties made herein shall survive the execution and
delivery of this Agreement and the Closing.

         IN WITNESS WHEREOF, each of the par-ties hereto has caused this
Agreement to be executed on its behalf on the date indicated.

INSURANCE INFORMATION EXCHANGE, L.L.C.           INSWEB CORPORATION



By:   /S/ DAVID HUNTER                           By:  /S/ DARRELL J. TICEHURST
   ------------------------------                   ---------------------------

Title:   President                               Title:   President

Date:                                            Date:





                                       14
<PAGE>

                                   SCHEDULE A
                           TO ASSET PURCHASE AGREEMENT
                               CUSTOMER CONTRACTS


1.)      [To be listed]








                                       15
<PAGE>

                                   SCHEDULE B
                           TO ASSET PURCHASE AGREEMENT
                                GENERAL CONTRACTS









                                       16
<PAGE>

                                   SCHEDULE C
                           TO ASSET PURCHASE AGREEMENT
                                 EXCLUDED ASSETS

1.    All business and assets of the Other Divisions of InsWeb.

2.    All business and assets of the P&C Division of InsWeb devoted to dealing
      with insurance companies and managing general agents ("MGA's").

3.    That portion of the business and assets of the P&C Division of InsWeb
      devoted to dealing with Captive Agents, to the extent consistent with the
      understandings of the parties pursuant to the Nonexclusive Joint Marketing
      and License Agreement between the parties hereto.








                                       17
<PAGE>

                                   SCHEDULE D
                           TO ASSET PURCHASE AGREEMENT
                               ASSUMED LIABILITIES









                                       18
<PAGE>

                                   SCHEDULE E
                           TO ASSET PURCHASE AGREEMENT
                  EXCEPTIONS TO REPRESENTATIONS AND WARRANTIES


No exceptions taken.










                                       19
<PAGE>

                                   SCHEDULE F
                           TO ASSET PURCHASE AGREEMENT
                          ALLOCATION OF PURCHASE PRICE









                                       20

<PAGE>

                                                                 Exhibit 10.8

                                  November 22, 1996





InsWeb Corporation
1875 South Grant Street
Suite 800
San Mateo, CA 94402

Ladies and Gentlemen:

     I am pleased to advise you that AMS Services, Inc. ("AMS" or "we") has
approved a letter of credit in the amount of $25,000,000 (the "Letter of
Credit") which amount will, subject to the terms and conditions of this letter.
be available to InsWeb Corporation (the "Company or you") through November 22,
2001.

     1.   AMOUNT AND TERMS OF CREDIT.

          (a)  The amount available for borrowing under the line of credit shall
be $25,000,000.  This Letter of Credit shall expire on November 22, 2001.

          (b)  All outstanding principal and interest is due and payable upon
the expiration of this Letter of Credit.  All borrowings under this Letter of
Credit and any extensions and renewals of same granted by us shall be made
against and evidenced by your promissory note in the form attached to this
letter as Exhibit A (the "Note").  Upon your delivery to us of the Note, this
Letter of Credit will be effective.

          (c)  Borrowings under this Letter of Credit shall bear interest at the
rate of fifteen percent (15%) per annum.  All loans made against the Note, the
status of such loans, the rate of interest applicable to loans and the repayment
of any principal of the Note shall be recorded by us on our books or at our
option endorsed on the reverse side of the Note and the unpaid principal
balance, status and interest rate at any time so recorded or endorsed shall be
prima facie evidence in any court or other proceedings brought to enforce the
Note of the amount remaining unpaid thereon, the interest rate applicable
thereto and the status of loans evidenced thereby.

          (d)  Interest on all loans shall be computed on the basis of a year of
360 days and the actual number of days elapsed and shall be payable quarterly on
the last day of each quarter (commencing December 31, 1996).

          (e)  If any principal of any loan is not paid when due, such principal
shall bear interest (which you hereby promise to pay upon demand), as well after
as before judgment, until 

<PAGE>

payment in full thereof at the rate equal to the sum of three percent (3%) 
plus the rate of interest in effect thereon at the time of such default until 
paid in full.

          (f)  You shall give notice to us (which notice shall be irrevocable 
once given, and shall be in writing) which must be received by us by no later 
than 11:00 a.m. (Houston, Texas time) on the date at least three (3) business 
days prior to the date of each loan which we are requested to make, continue 
or effect.  You shall in any notice requesting a loan under this Letter of 
Credit specify the date of the loan requested, the amount of such loan or the 
amount to be continued, as the case may be.

     2.   PERSONS AUTHORIZED TO GIVE INSTRUCTIONS REGARDING BORROWINGS.  The
persons authorized to give us instructions to lend money and confirm such
borrowings in accordance with the foregoing are the CEO and any one of the CFO
or the President of the Company.

     3.   PAYMENT OF LOAN PROCEEDS AND PREPAYMENTS.

          (a)  The proceeds of each loan shall be made available to you by wire
transfer to your account number 8561012306 at Comerica Bank-California (ABA
Routing No. 121137522) unless the request for such loan directs otherwise,
except to the extent such loan represents the continuation of conversion of a
loan previously made to you, in which case we shall record such continuation on
our books or records or on the schedule to the Note, as appropriate.

          (b)  All payments in respect of this Letter of Credit shall be made to
us at the First American Bank in Bryan, Texas, account number 0010243 (ABA
Routing No. 113102329), immediately available and freely transferable funds and
shall be paid in full without setoff or counterclaim and without reduction for
and free from any and all taxes, levies, imposts, duties, fees, charges,
deductions, withholdings, restrictions or conditions of any nature imposed by
any government or any political subdivision or taxing authority thereof.

     4.   CONDITIONS PRECEDENT.  The obligation of AMS to issue the Letter of
Credit hereunder or to extend any additional amounts under this Letter of Credit
after the date hereof is subject as of the date hereof, and thereafter, to the
satisfaction of the following condition:  the condition and operating results of
the Company shall be in accordance with the business plan approved by the Board
of Directors of the Company, as determined by AMS.

     5.   AFFIRMATIVE COVENANTS.  AMS and the Company hereby agree that as of
the date that this Letter of Credit is effective and for so long as this Letter
of Credit is in effect, and until the Note is paid in full, this Letter of
Credit shall be used for the day-to-day working capital needs of the Company in
the ordinary course of the Company's business as it exists on the date this
Letter of Credit is issued.

     6.   NEGATIVE COVENANTS.  AMS and the Company hereby covenant and agree
that as of the date that this Letter of Credit is effective and for so long as
the Letter of Credit is in effect, and until the Note is paid in full, the
Company will not and will not permit its subsidiaries now or hereafter existing
to declare or pay any dividends, return any capital, or make any 

                                       2

<PAGE>

disbursements or distributions of any kind, including but not limited to 
asset sales or loans, to its shareholders or investors, or to employees 
outside the ordinary course of salary and commission payments.

     7.   PRIORITY.  This Letter of Credit will have seniority and priority over
all debt and equity of the Company issued or outstanding as of the date hereof
and any other debt or equity of the Company that may be issued or incurred after
the date hereof.

     8.   MISCELLANEOUS.

          (a)  It is understood and agreed that this Letter of Credit and any
interest accrued thereon shall have a "first dollar out" priority in the event
that the Company has a public offering of equity.

          (b)  The Company shall at all times take whatever actions are
necessary to notify third parties of the restrictions and priorities set forth
herein to secure the priorities of this Letter of Credit and to comply with the
restrictions and priorities of this Facility Letter.

          (c)  This letter may be executed in counterparts, each of which shall
be deemed to be an original but all of which together shall constitute one
agreement.

                                        * * *

                                       3

<PAGE>


     If you are in agreement with the terms set forth above, please sign this
Facility Letter as evidenced below.

                                   Very truly yours,

                                   AMS SERVICES, INC.



                                   By: /s/
                                       -----------------------------------------
                                        Its: President & Chief Financial Officer

Accepted and agreed to as of the
date first above written.

InsWeb Corporation


By: /s/ Hussein A. Enan
    -------------------------------------
     Its Chief Executive Officer




By: /s/ Beverly J. Steffen
    -------------------------------------
     Its Chief Financial Officer         


                                       4

<PAGE>

                                         NOTE

$25,000,000                                         Due Date:  November 22, 2001
                                                          College Station, Texas

     Upon the due date stated above, for value received, the undersigned, InsWeb
Corporation, a Delaware corporation (the "Company"), promises to pay to the
order of AMS SERVICES, INC., a Delaware corporation ("AMS"), at its office at
3001 East By Pass, College Station, Texas or at such other place as the holder
hereof may from time to time specify, the principal sum of twenty-five million
$25,000,000, or so much thereof as may be advanced to the Company hereon.

     This Note evidences all loans as described in that certain letter agreement
bearing even date herewith by and between the Company and AMS relating to a line
of credit facility extended to the Company (the "Facility Letter") made and to
be made to the Company by AMS under the Facility Letter as the same may from
time to time be renewed or extended and the Company hereby promises to pay
interest on each loan evidenced hereby at the rate and time specified therefor
in the Facility Letter.

     Each loan made under the Facility Letter by AMS to the Company, any
repayment of principal hereon and the status of each such loan shall be endorsed
by the holder hereof on the reverse side of this note or (so long as this note
is held by AMS) recorded on the books and records of the holder hereof and the
Company agrees that in any action or proceeding instituted to collect or enforce
collection or this Notice, the amount so endorsed on the reverse side hereof or
recorded on the books and records of AMS shall be prima facie evidence of the
unpaid balance of this Note and the status of each loans as so endorsed or
recorded shall be prima facie evidence of such status.

     THIS NOTE SHALL BE CONSTRUED IN ACCORDANCE WITH, AND GOVERNED BY, THE LAWS
OF MASSACHUSETTS.

     The Company hereby waives, presentment for payment and demand.  The Company
agrees to pay to the holder hereof all reasonable expenses incurred or paid by
such holder, including reasonable attorneys' fees and court costs, in connection
with the collection of this Note.

                                        InsWeb Corporation

                                        By: /s/ Hussein A. Enan
                                            ----------------------------------
                                             Its Chief Executive Officer


                                        By: /s/ Beverly J. Steffen
                                            ----------------------------------
                                             Its Chief Financial Officer


<PAGE>

                                                                  Exhibit 10.9

                    Assignment and Assumption Agreement


     This Assignment and Assumption Agreement ("Agreement") is made and entered
into as of April 10, 1998 by and among AMS Services, Inc., a Delaware
corporation ("AMS"), InsWeb Corporation, a Delaware corporation ("InsWeb") and
Continental Casualty Company, an Illinois insurance company ("CNA").

     WHEREAS, as of November 22, 1996 AMS and InsWeb entered into a letter of
credit arrangement ("Letter of Credit") attached hereto as Exhibit A, wherein
AMS undertook to provide to InsWeb a $25,000,000 letter of credit.

     WHEREAS, in support of such Letter of Credit, InsWeb signed a note (the
"Note") payable to AMS in the amount of $25,000,000.  A copy of such Note is
attached hereto as Exhibit B.

     WHEREAS, AMS, CNA and InsWeb now desire to transfer from AMS to CNA AMS'
rights and obligations to InsWeb pursuant to the Letter of Credit and Note, and
CNA desires to accept such rights and assume such obligations, Letter of Credit
and Note.

     NOW THEREFORE, in consideration of the premises and the terms and
conditions of this Agreement, the parties agree as follows:

     1.   AMS hereby assigns, transfers and conveys to CNA all of the AMS'
rights under the Letter of Credit and the Note, subject to CNA's assumption of
all of AMS' duties and obligations thereunder.  AMS represents and warrants that
i) it has full title to the Note and its underlying obligations and AMS has not
pledged, sold, assigned any part of such Note except through this transaction;
ii) the sale of the Note does not violate any law or regulation applicable to
AMS or its business; and iii) this Agreement has been duly authorized and
constitutes the legal, valid and binding obligation of AMS enforceable in
accordance with its terms.

     2.   CNA hereby assumes and accepts any and all rights, duties and
obligations of AMS under the Letter of Credit and the Note including but not
limited to the obligations to make loans to InsWeb and the right to receive all
future payments including any interest thereon due AMS under the Letter of
Credit and Note.  The repayment of $3,200,000 which was borrowed from AMS under
the Letter of Credit and Note prior to this Agreement shall be paid by CNA to
AMS within ten (10) business days of the date following this Agreement.  CNA
represents and warrants that i) this Agreement has been duly authorized and
constitutes the legal, valid and binding obligation of CNA enforceable in
accordance with its terms and ii) the sale of the Note does not violate any law
or regulation applicable to CNA or its business.

     3.   InsWeb consents to the assignment and assumption of the Letter of
Credit and the Note from AMS to CNA as provided in this Agreement.

     4.   InsWeb hereby releases AMS from any and all rights, duties or
obligations it now has or may have under the terms of the Letter of Credit and
the Note and agrees to pay any and 

                                       1

<PAGE>

all amounts now or hereafter due under the Letter of Credit and Note to CNA, 
to the following account.

     Continental Casualty Company
     Account No. 000-432-5
     Harris Trust and Savings Bank
     ABA Routing No. 0710-0028-8

     5.   Upon receipt of the next scheduled interest payment from InsWeb, CNA
will remit to AMS that portion of the payment relating to the period during
which AMS was the lender.

     6.   Except as specifically provided in this Agreement the Letter of Credit
and Note shall remain in full force and effect according to their original
terms.



                                       2

<PAGE>

Accepted and Agreed:

AMS Services, Inc.

/s/ Paul Philp
- --------------------------------
signature

  Paul Philp
- --------------------------------
name

  President
- --------------------------------
title


InsWeb Corporation


/s/ Sheryl S. Dodsworth
- --------------------------------
signature

  Sheryl S. Dodsworth
- --------------------------------
name

  Chief Financial Officer
- --------------------------------
title



Continental Casualty Company


/s/
- --------------------------------
signature

     
- --------------------------------
name

     
- --------------------------------
title


                                     3

<PAGE>

                                  November 22, 1996





InsWeb Corporation
1875 South Grant Street
Suite 800
San Mateo, CA 94402

Ladies and Gentlemen:

     I am pleased to advise you that AMS Services, Inc. ("AMS" or "we") has
approved a letter of credit in the amount of $25,000,000 (the "Letter of
Credit") which amount will, subject to the terms and conditions of this letter.
be available to InsWeb Corporation (the "Company or you") through November 22,
2001.

     1.   AMOUNT AND TERMS OF CREDIT.

          (a)  The amount available for borrowing under the line of credit shall
be $25,000,000.  This Letter of Credit shall expire on November 22, 2001.

          (b)  All outstanding principal and interest is due and payable upon
the expiration of this Letter of Credit.  All borrowings under this Letter of
Credit and any extensions and renewals of same granted by us shall be made
against and evidenced by your promissory note in the form attached to this
letter as Exhibit A (the "Note").  Upon your delivery to us of the Note, this
Letter of Credit will be effective.

          (c)  Borrowings under this Letter of Credit shall bear interest at the
rate of fifteen percent (15%) per annum.  All loans made against the Note, the
status of such loans, the rate of interest applicable to loans and the repayment
of any principal of the Note shall be recorded by us on our books or at our
option endorsed on the reverse side of the Note and the unpaid principal
balance, status and interest rate at any time so recorded or endorsed shall be
prima facie evidence in any court or other proceedings brought to enforce the
Note of the amount remaining unpaid thereon, the interest rate applicable
thereto and the status of loans evidenced thereby.

          (d)  Interest on all loans shall be computed on the basis of a year of
360 days and the actual number of days elapsed and shall be payable quarterly on
the last day of each quarter (commencing December 31, 1996).

          (e)  If any principal of any loan is not paid when due, such principal
shall bear interest (which you hereby promise to pay upon demand), as well after
as before judgment, until payment in full thereof at the rate equal to the sum
of three percent (3%) plus the rate of interest in effect thereon at the time of
such default until paid in full.

<PAGE>

          (f)  You shall give notice to us (which notice shall be irrevocable 
once given, and shall be in writing) which must be received by us by no later 
than 11:00 a.m. (Houston, Texas time) on the date at least three (3) business 
days prior to the date of each loan which we are requested to make, continue 
or effect.  You shall in any notice requesting a loan under this Letter of 
Credit specify the date of the loan requested, the amount of such loan or the 
amount to be continued, as the case may be.

     2.   PERSONS AUTHORIZED TO GIVE INSTRUCTIONS REGARDING BORROWINGS.  The
persons authorized to give us instructions to lend money and confirm such
borrowings in accordance with the foregoing are the CEO and any one of the CFO
or the President of the Company.

     3.   PAYMENT OF LOAN PROCEEDS AND PREPAYMENTS.

          (a)  The proceeds of each loan shall be made available to you by wire
transfer to your account number 8561012306 at Comerica Bank-California (ABA
Routing No. 121137522) unless the request for such loan directs otherwise,
except to the extent such loan represents the continuation of conversion of a
loan previously made to you, in which case we shall record such continuation on
our books or records or on the schedule to the Note, as appropriate.

          (b)  All payments in respect of this Letter of Credit shall be made to
us at the First American Bank in Bryan, Texas, account number 0010243 (ABA
Routing No. 113102329), immediately available and freely transferable funds and
shall be paid in full without setoff or counterclaim and without reduction for
and free from any and all taxes, levies, imposts, duties, fees, charges,
deductions, withholdings, restrictions or conditions of any nature imposed by
any government or any political subdivision or taxing authority thereof.

     4.   CONDITIONS PRECEDENT.  The obligation of AMS to issue the Letter of
Credit hereunder or to extend any additional amounts under this Letter of Credit
after the date hereof is subject as of the date hereof, and thereafter, to the
satisfaction of the following condition:  the condition and operating results of
the Company shall be in accordance with the business plan approved by the Board
of Directors of the Company, as determined by AMS.

     5.   AFFIRMATIVE COVENANTS.  AMS and the Company hereby agree that as of
the date that this Letter of Credit is effective and for so long as this Letter
of Credit is in effect, and until the Note is paid in full, this Letter of
Credit shall be used for the day-to-day working capital needs of the Company in
the ordinary course of the Company's business as it exists on the date this
Letter of Credit is issued.

     6.   NEGATIVE COVENANTS.  AMS and the Company hereby covenant and agree
that as of the date that this Letter of Credit is effective and for so long as
the Letter of Credit is in effect, and until the Note is paid in full, the
Company will not and will not permit its subsidiaries now or hereafter existing
to declare or pay any dividends, return any capital, or make any disbursements
or distributions of any kind, including but not limited to asset sales or loans,
to its shareholders or investors, or to employees outside the ordinary course of
salary and commission payments.

                                     2

<PAGE>

     7.   PRIORITY.  This Letter of Credit will have seniority and priority over
all debt and equity of the Company issued or outstanding as of the date hereof
and any other debt or equity of the Company that may be issued or incurred after
the date hereof.

     8.   MISCELLANEOUS.

          (a)  It is understood and agreed that this Letter of Credit and any
interest accrued thereon shall have a "first dollar out" priority in the event
that the Company has a public offering of equity.

          (b)  The Company shall at all times take whatever actions are
necessary to notify third parties of the restrictions and priorities set forth
herein to secure the priorities of this Letter of Credit and to comply with the
restrictions and priorities of this Facility Letter.

          (c)  This letter may be executed in counterparts, each of which shall
be deemed to be an original but all of which together shall constitute one
agreement.
                                          
                                       * * *


                                     3

<PAGE>

     If you are in agreement with the terms set forth above, please sign this
Facility Letter as evidenced below.

                                        Very truly yours,

                                        AMS SERVICES, INC.



                                        By: /s/
                                           ---------------------------------
                                             Its:  

Accepted and agreed to as of the
date first above written.

InsWeb Corporation


By: /s/ Hussein A. Enan
   --------------------------------
    Its Chief Executive Officer




By: /s/ Beverly J. Steffen
   --------------------------------
    Its Chief Financial Officer


                                        4

<PAGE>

                                         NOTE

$25,000,000                                        Due Date:  November 22, 2001
                                                         College Station, Texas

     Upon the due date stated above, for value received, the undersigned, InsWeb
Corporation, a Delaware corporation (the "Company"), promises to pay to the
order of AMS SERVICES, INC., a Delaware corporation ("AMS"), at its office at
3001 East By Pass, College Station, Texas or at such other place as the holder
hereof may from time to time specify, the principal sum of twenty-five million
$25,000,000, or so much thereof as may be advanced to the Company hereon.

     This Note evidences all loans as described in that certain letter agreement
bearing even date herewith by and between the Company and AMS relating to a line
of credit facility extended to the Company (the "Facility Letter") made and to
be made to the Company by AMS under the Facility Letter as the same may from
time to time be renewed or extended and the Company hereby promises to pay
interest on each loan evidenced hereby at the rate and time specified therefor
in the Facility Letter.

     Each loan made under the Facility Letter by AMS to the Company, any
repayment of principal hereon and the status of each such loan shall be endorsed
by the holder hereof on the reverse side of this note or (so long as this note
is held by AMS) recorded on the books and records of the holder hereof and the
Company agrees that in any action or proceeding instituted to collect or enforce
collection or this Notice, the amount so endorsed on the reverse side hereof or
recorded on the books and records of AMS shall be prima facie evidence of the
unpaid balance of this Note and the status of each loans as so endorsed or
recorded shall be prima facie evidence of such status.

     THIS NOTE SHALL BE CONSTRUED IN ACCORDANCE WITH, AND GOVERNED BY, THE LAWS
OF MASSACHUSETTS.

     The Company hereby waives, presentment for payment and demand.  The Company
agrees to pay to the holder hereof all reasonable expenses incurred or paid by
such holder, including reasonable attorneys' fees and court costs, in connection
with the collection of this Note.

                                        InsWeb Corporation

                                        By: /s/ Hussein A. Enan
                                           ---------------------------------
                                             Its Chief Executive Officer


                                        By: /s/ Beverly J. Steffen
                                           ---------------------------------
                                             Its Chief Financial Officer


<PAGE>

                                                                   Exhibit 10.10

                              EMPLOYMENT AGREEMENT

         THIS AGREEMENT is made this 22nd day of November, 1996, between InsWeb
Corporation (the "Employer") and Hussein A. Enan (the "Employee").

         WITNESSETH:

         WHEREAS, the Employer desires to employ the Employee on the terms and
conditions hereinafter set forth, and the Employee desires to be employed by the
Employer on such terms and conditions,

         NOW, THEREFORE, in consideration of the premises and mutual convenants
contained herein, the parties hereto agree as follows: 

         1. EMPLOYMENT. This Agreement shall take effect on the Closing Date of
that certain Stock Purchase Agreement, of even date herewith, by and among
Employer and Insurance Information Exchange, L.L.C. ("iiX") (the "Stock Purchase
Agreement"). Commencing on such date, the Employer shall employ, engage and hire
the Employee as its Chief Executive Officer, to perform the duties and functions
specified by the Bylaws of the Employer and as further set forth herein. During
the period of employment, as hereinafter provided, and except as set forth
herein, the Employee shall devote his best efforts on a full-time basis to the
business of the Employer, and shall perform his duties consistent with the
highest standards of one holding such position in similar businesses or
enterprises. Employee shall not be required to perform duties which are
inconsistent with his position as a senior executive officer of Employer.

         The provisions of this Section 1 shall not be deemed to prohibit the
Employee from devoting reasonable time to personal matters and from serving,
with the prior written consent of the Board of Directors of the Employer, on the
Boards of Directors of other companies.

         2. TERM OF EMPLOYMENT. Subject to the provisions for termination set
forth in Section 6 hereof, the term of this Agreement shall commence upon the
date first above written and shall continue to and including the 30th day of
November, 1999.

<PAGE>

         3. COMPENSATION. (a) For all services rendered by the Employee pursuant
to this Agreement, the Employer shall pay the Employee a base salary at the
annual rate of $180,000.

            (b) The Employee shall be entitled to reimbursement of all
reasonable, business-related travel and other expenses incurred by the Employee
in the ordinary course of business on behalf of the Employer, so long a such
expenses are incurred and documented pursuant to the Employer's expense
reimbursement policies.

         4. BENEFITS. The Employee shall be entitled to such benefits as are
provided to senior executives of the Employer. Without limiting the generality
of the foregoing, the Employee shall be covered by the Employer's long-term
disability policy.

         5. NO RELOCATION. The Employee shall provide his services in the San
Francisco, California area. Notwithstanding the foregoing, the parties recognize
and acknowledge that the Employee may be required to spend considerable business
time in locations other than the San Francisco, California, area.

         6. TERMINATION OF EMPLOYMENT. (a) The Employer may terminate the
Employee's employment hereunder for cause, and shall have no further obligation
or liability to the Employee (except as set forth in Section 6(b hereof), if (i)
the Employee commits an act which is punishable as a felony, regardless of
whether the Employee is actually convicted or not; (ii) the Employee materially
breaches any provision in this Agreement; or (iii) the Employee voluntarily
terminates his employment hereunder; provided, however, that if the Employee
voluntarily terminates his employment hereunder because his responsibilities
have been materially diminished, or because of a breach by Employer of this
Agreement or the Stock Purchase Agreement, such termination by Employee shall
constitute termination for good reason and not for cause.

            (b) In the event of any termination by Employer for cause pursuant
to subsection 6(a), the Employer shall be obligated to pay to the Employee only
those portions of the annual salary provided for by Section 3 hereof which shall
accrue to the Employee up to and

                                       2
<PAGE>

including the date upon which such termination becomes effective. The Employee
shall be entitled to receive any benefits in which he is vested as of the date
of termination.

            (c) The Employer may terminate the Employee's employment pursuant to
Section 6(a) hereof if (i) the Employee becomes permanently disabled to the
extent that, in the determination of the Board of Directors, he is no longer
able to report to work and to carry on his duties on behalf of the Employer or
(ii) the Employee dies. Such termination shall be effective on the next
succeeding anniversary date of the commencement of the term of this Agreement.

            (d) If the Employer terminates the Employee's employment hereunder
without cause, or if Employee terminates his employment hereunder for good
reason, as defined in subsection 6(a) hereof, all obligations of Employer
hereunder shall continue for the term of this Agreement, but the obligations of
Employee under Section 9 hereof shall terminate.

         7. ASSIGNMENT. This Agreement may not be transferred or assigned by the
Employee, but may be assigned by the Employer to any successor or affiliate.

         8. NON-DISCLOSURE AGREEMENT. Employee shall execute a Confidential
Disclosure Agreement in the form set forth in Attachment A hereto, provided,
however, that the definition of Confidential Information in Attachment A shall
specifically include any information of a non-public nature disclosed to
Employee by iiX and its affiliates.

         9. NON-SOLICITATION. Except as provided in Section 6(d) hereof,
Employee shall not, during the term of this Agreement and for a period of one
year after termination of his employment with Employer, either: (i) hire or
offer to hire or entice away, either in an individual capacity or as an agent
for another, any of Employer's officers, employees or agents to discontinue
their relationship with Employer; or, (ii) divert or attempt to divert from the
Employer any business whatsoever by influencing or attempting to influence or by
solicitation of any clients or customers of Employer.

         10. SCOPE OF EMPLOYEE'S RESPONSIBILITIES. During the term of this
Agreement, Employee shall have, in addition to the normal prerogatives of the
Chief Executive Officer, the right, subject only to such approvals by the Board
of Directors and the shareholders of Employer 

                                       3
<PAGE>

as may be required by the Articles of Incorporation and Bylaws of Employer or by
the corporate laws of the State of Delaware, to make those decisions regarding
the business of Employer, if and only to the extent they are not inconsistent
with the business plan of Employer approved by the Board of Directors, that
relate to: 

            (a) the hiring, evaluation, compensation and termination of
personnel of the Employer, including employees, consultants and independent
contractors. This shall include decisions relating to the granting of (i)
employee stock options according to Employer's existing stock option plans, and
(ii) other benefits made available by Employer, with the exception of those
relating to Employee or to Darrell Ticehurst or to any member of the Board of
Directors of Employer;

            (b) the choice of products and services to be offered by Employer,
provided that such products and services are related to both insurance and
either the Internet or the "intranet" networks of individual companies,
insurance or otherwise;

            (c) the allocation of the human, technical and financial resources
of the Employer, including the implementation of operating budgets and operating
plans and objectives that have been approved by the Board of Directors;

            (d) the selection of vendors of all types used by Employer,
provided, however, that wherever possible, Employer will use iiX and its
affiliates as preferred vendors;

            (e) the facilities to be used by Employer, including office space,
furniture, and computer hardware and software. This shall include the level and
timing of expenditures for these items. Excluded will be capital expenditures
involving real estate or leases over five (5) years in length;

            (f) the technologies to be used by Employer in offering its products
and services, except where any such technology would negatively impact the
strategic alliance between employer and iiX as set forth in the Joint Marketing
and License Agreement between them of even date herewith, provided, however,
that wherever possible, Employer will use iiX and its affiliates as preferred
technology vendors;

                                       4
<PAGE>

            (g) the layout and content of Employer's Internet site or sites;

            (h) the manner in which Employer markets its products and services;

            (i) the manner in which Employer prices its products and services;

            (j) which companies with which Employer chooses to form customer
relationships;

            (k) which companies with which Employer chooses to form strategic
alliances;

            (l) the selection of, as well as discussions and negotiations with
prospective investment partners, provided that any proposed investment in the
Employer shall be presented to the Board of Directors for its approval;

            (m) the financing of Employer, including negotiations with banks and
other capital providers, provided, however, that the results of such
negotiations shall remain subject to the non-dilution and other provisions of
the Stock Purchase Agreement and other documents entered into contemporaneously
herewith between Employer and iiX and its affiliates.

            (n) the selection of members for the Board of Directors, other than
the two members representing the interests of iiX;

            (o) the determination of whether and the time at which an initial
public offering of the securities of the Employer shall take place, which
determination shall be solely that of Employee and not subject to withdrawal or
modification by the Board of Directors or by the vote of iiX as a shareholder of
Employer;

            (p) the selection of, as well as discussions and negotiations with
underwriters to conduct a potential initial public offering, and the nature and
organization of the information disclosed to the Securities and Exchange
Commission and to prospective investors in connection with such an offering,
subject to the review by the Board of Directors of any underwriting agreement
and registration statement; and,

            (q) potential changes in the corporate name of Employer or the
creation of new and separate names for new related businesses of Employer.

                                       5
<PAGE>

         11. SPECIFIC PERFORMANCE. The Employee expressly agrees that any breach
of Sections 8 or 9 hereof shall constitute a material breach of this Agreement
and may be enforced by injunction or other equitable relief or otherwise.

         12. WAIVER. A waiver by the Employer or the Employee of a breach of any
provision of this Agreement by the other shall not operate or be construed as a
waiver of any subsequent breach.

         13. AMENDMENT. This Agreement shall be amended only in writing, signed
by both parties.

         14. GOVERNING LAW. This Agreement shall be governed by and construed
and enforced in accordance with the laws of the State of California, without
giving effect to principles of conflicts of law.

         15. SEVERABILITY. If any portion or portions of this Agreement shall
be, for any reason, invalid or unenforceable, the remaining portion or portions
shall nevertheless be valid and enforceable.

         16. ENTIRE AGREEMENT. This Agreement contains the entire agreement of
the parties with respect to the subject matter hereof. This Agreement supersedes
all prior agreements between the parties hereto, which are of no further force
or effect and null and void.


         17. OBLIGATIONS AND BENEFITS. The obligations and benefits set forth in
this Agreement shall be binding upon and inure to the benefit of the respective
parties hereto and their personal representatives, successors and permitted
assigns. This Agreement shall be binding upon any successor of the Employer. It
shall be a condition precedent to any sale or transfer by the Employer of all or
a substantial part of its assets or securities that such transferee assume this
Agreement.

         18. NOTICES. All Notices and other communications under this Agreement
will be sufficient if written and sent by registered or certified mail, return
receipt requested, in the case of the Employee, to his residence as shown on the
Employer's records and, in the case of the 

                                       6
<PAGE>

Employer, to its offices at 1875 South Grant Street, Suite 800, San Mateo
California 94402; provided, however, that any notice of change of address shall
be effective only upon receipt.

            IN WITNESS WHEREOF, the parties have executed this Agreement on the
day and year first above written.

                                       INSWEB CORPORATION ("Employer")

                                       By:

                                          /s/ DARRELL J. TICEHURST
                                       ----------------------------------------

                                       Its:  PRESIDENT
                                           ------------------------------------

                                       Hussein A. Enan ("Employee"):

                                       /s/ HUSSEIN A. ENAN
                                       ----------------------------------------














                                       7


<PAGE>

                                                                  Exhibit 10.11

                                   OPTION AGREEMENT

     THIS AGREEMENT is made as of this 22nd day of November, 1996, by and
between Insurance Information Exchange, L.L.C. a Delaware limited liability
corporation ("Buyer"), and Hussein A. Enan individually and including his
successors, assignees and heirs (referred to herein as "Shareholder").  Except
as otherwise indicated, capitalized terms used herein are defined in Section 8
hereof.

                                 W I T N E S S E T H:

     WHEREAS, the Shareholder owns of record and beneficially 637,500 shares of
issued and outstanding Class A Common stock of InsWeb Corporation, a Delaware
corporation ("Company"); and

     WHEREAS, Buyer desires to purchase from the Shareholder, and the
Shareholder desires to sell to Buyer, an option to purchase 106,074 shares of
the issued and outstanding Class A Common stock of the Company;

     NOW, THEREFORE, in consideration of the premises and of the covenants,
agreements, representations and warranties hereinafter set forth and other good
and valuable consideration had and received by each of the parties hereto, the
parties hereto hereby agree as follows:

Section 1   SALE AND PURCHASE OF OPTION

     1A.    SALE AND PURCHASE.  Upon and subject to the terms and conditions set
forth in this Agreement, at the "Closing" (as defined in Section 2A hereof) the
Shareholder shall sell to Buyer, and Buyer shall purchase from the Shareholder,
for the "Purchase Price" (as defined in Section 1B hereof), an option to
purchase 106,074 shares of Class A Common stock of the Company (such shares
obtained pursuant to the exercise of the Option are hereinafter called in the
aggregate the "Shares" and singly a "Share").

     1B.    PURCHASE PRICE.  The aggregate purchase price for the Option (the
"Purchase Price") shall be $7.00 dollars per Share for an aggregate Purchase
Price of $742,518 payable at Closing.

     1C.    IRREVOCABLE PROXY.  As part of the purchase of the Option,
Shareholder grants to Buyer an irrevocable proxy coupled with an interest
entitling the Buyer to vote all of the Shares on all matters, which proxy shall
be effective immediately upon Closing and continuing until the expiration of the
Option.

Section 2   THE CLOSING AND EXERCISE RIGHT

     2A.    CLOSING.  The "Closing" shall be and mean the time at which the
Shareholder executes and delivers this Option Agreement, against payment of the
Purchase Price as provided in Section 1B hereof.  The Closing shall take place
at the offices of the Company at 

                                      1

<PAGE>

9:30 a.m. (local time) on November 22, 1996, or at such other time and place 
as the parties may agree.

     2B.    EXERCISE OF OPTIONS.  Buyer shall have the irrevocable right to
exercise the Option and acquire all right, title and interest in the Shares free
and clear of any lien, encumbrance, charge or restriction by providing to
Shareholder written notice of its desire to exercise the Option any time between
January 5, 1997 and January 15, 1997 and tendering full payment to Shareholder
for the Shares at the price of $39.75 per Share for an aggregate exercise price
of $4,216,441.50 ("Exercise Price") on or before January 15, 1997.  Shareholder
shall deliver to Buyer immediately upon payment of the Exercise Price one or
more stock certificates duly issued in the name of the Buyer representing in the
aggregate the Shares, or in the name of Shareholder and fully endorsed to
Insurance Information Exchange L.L.C., or bearing duly executed stock powers to
Insurance Information Exchange L.L.C., accompanied by such supporting documents
as may, in the sole determination of Buyer's counsel, be necessary to pass to
Buyer and to evidence properly such passage to Buyer of, full right to the
Shares, free and clear of any lien, encumbrance, charge, equity or restriction
whatsoever.

Section 3   CONDITIONS PRECEDENT TO BUYER'S OBLIGATIONS

     Unless at the Closing each of the following conditions is either 
satisfied, or waived by Buyer in writing, the Buyer shall not be obligated to 
purchase the Option:

     3A.    REPRESENTATIONS AND WARRANTIES.  The representations and warranties
contained in Section 5 hereof will be true and correct except to the extent of
changes caused by the transactions expressly contemplated herein.

     3B.    ABSENCE OF ADVERSE PROCEEDINGS.  No claim, investigation, proceeding
or litigation, either administrative or judicial, shall be pending or to the
best knowledge or belief of the Shareholder threatened against the Buyer, the
Shareholder, or the Company, for the purpose of enjoining or preventing the
consummation of the Agreement or otherwise claiming that this Agreement, or the
consummation thereof, is improper, or which might materially and adversely
affect the right of Buyer to exercise the Option or retain the Shares.

     3C.    NO ADVERSE CHANGES.  There shall have been no material adverse
change in the operations of the business of the Company or material
deterioration of or damage to the assets of the Company.

     3D.    THIRD PARTY CONSENTS.  Any and all consents, approvals and
authorizations that may be required from lenders and others for the execution
and delivery of this Agreement and the consummation of the transactions
contemplated hereby shall have been obtained in form and substance satisfactory
to Buyer in the exercise of its reasonable judgment.

     3E.    PROCEEDINGS.  All corporate and other proceedings of the Company
taken or required to be taken in connection with the transactions contemplated
hereby to be consummated at or prior to the Closings and all documents incident
thereto will be satisfactory in form and substance to the Buyer and its counsel
in the exercise of their reasonable judgment.

                                      2

<PAGE>

Section 4   CONDITIONS PRECEDENT TO THE SHAREHOLDER'S OBLIGATIONS

     Unless, at or before the Closing, each of the following conditions is
either satisfied, or waived in writing by the Shareholder, the Shareholder shall
not be obligated to sell the Option:

     4A.    REPRESENTATIONS AND WARRANTIES.  The representations and warranties
contained in Section 6 hereof will be true and correct except to the extent of
changes caused by the transactions expressly contemplated herein.

     4B.    ABSENCE OF ADVERSE PROCEEDINGS.  No claim, investigation, proceeding
or litigation, either administrative or judicial, shall be pending or to the
best knowledge and belief of the Buyer threatened against the Shareholder, the
Company or the Buyer, for the purpose of enjoining or preventing the
consummation of this Agreement or showing the consummation thereof is improper.

     4C.    PROCEEDINGS.  All corporate or other proceedings of the Buyer taken
or required to be taken in connection with the transactions contemplated hereby
to be consummated at or prior to Closing and all documents incident thereto will
be satisfactory in form and substance to the Shareholder and their counsel in
the exercise of their reasonable judgment.

Section 5   REPRESENTATIONS AND WARRANTIES OF THE SHAREHOLDER

     The Shareholder represents and warrants to the Buyer, to the best of his
knowledge and belief, as follows:

     5A.    CAPITALIZATION.  The authorized capital stock of the Company
consists of 5,000,000 shares of Common Stock, of which 969,500 shares are issued
and outstanding, and 2,000,000 shares of Preferred Stock, 176,471 shares of
which have been designated Series C Preferred Stock and are issued and
outstanding.  All issued and outstanding shares of the Company's capital stock
will have been duly authorized and validly issued, will be fully paid and
nonassessable and free of liens and encumbrances and will have been issued in
compliance with all applicable federal and state securities laws.  The Company
has reserved 176,471 shares of Common Stock for issuance upon conversion of the
Series A Preferred Shares.  Except as set forth on SCHEDULE 5A, there are no
preemptive rights, voting agreements, options or warrants or other conversion
privileges or rights currently outstanding to purchase any of the authorized but
unissued capital stock of the Company.  There are 265,647 shares of Common Stock
reserved for issuance under the Company's 1995 Stock Option Plan, pursuant to
which options for the purchase of a total of 130,000 shares were outstanding on
January 30, 1996.

     5B.    BROKERAGE.  There are no claims for brokerage commissions, finders'
fees or similar compensation in connection with the transactions contemplated by
this Agreement based on any arrangement or agreement to which the Shareholder is
a party.

     5C.    OWNERSHIP OF SHARES.  The Shareholder is the sole owner of record
and sole beneficial owner of all the Shares; and the Shareholder has the full
right, power and authority to 

                                      3

<PAGE>

grant the Option and to sell and transfer the Shares hereto to Buyer upon 
exercise of the Option, free and clear of any lien, encumbrance, option, 
charge, equity or restriction whatsoever.

     5H.    VALID OBLIGATION.  The execution and delivery of this Agreement and
the consummation by the Shareholder of the transactions contemplated hereby
constitute the valid and binding obligation of the Shareholder, enforceable in
accordance with its terms except as may be limited by bankruptcy, other similar
laws and by the general principles of equity.

Section 6   REPRESENTATIONS AND WARRANTIES OF BUYER

     As a material inducement to the Shareholder to enter into this Agreement,
the Buyer represents and warrants to the Shareholder that as of closing 6A
through 6D are true and in the event that the Option is exercised, then 6F
through 6J are true.

     6A.    NO BREACH OR CONFLICT.  Neither the execution of this Agreement by
Buyer nor the performance of its obligations hereunder, nor any action by it
contemplated by this Agreement, conflicts with, constitutes grounds for
termination of, or constitutes a default under or conflicts with the Buyer's
certificate of incorporation or bylaws.

     6B.    CLOSING DATE.  The representations and warranties of Buyer contained
in this Section 6 and elsewhere in this Agreement and all information contained
in any exhibit, schedule or attachment hereto or in any writing delivered by, or
on behalf of Buyer to the Shareholder, his counsel or agent will be true and
correct in all material respects on the date of the Closing as though then made.

     6C.    ORGANIZATION.  The Buyer is a limited liability corporation duly
incorporated, validly existing and in good standing under the laws of the State
of Delaware and has the full corporate power and authority to own its properties
and carry on its business.

     6D.    AUTHORIZATION.  The execution, delivery and performance of this
Agreement have been duly authorized by all requisite corporate action of the
Buyer.  The Buyer has all requisite corporate authority to perform all of its
obligations under this Agreement.  This Agreement constitutes valid and binding
obligations of the Buyer, subject to the effect of bankruptcy, insolvency,
reorganizations and other similar laws relating to or affecting the rights of
creditors generally, the terms of this Agreement, as well as limitations imposed
by general principles of equity.

     6E.    BROKERAGE.  There are no claims for brokerage commissions, finders'
fees or similar compensation in connection with the transactions contemplated by
this Agreement based on any arrangement or agreement to which the Buyer is a
party.

     6F.    EXPERIENCE.  Buyer has substantial experience in evaluating and
investing in private placement transactions so that Buyer is capable of
evaluating the merits and risks of Buyer's investment in the Company.  Buyer, by
reason of its business or financial experience or the business or financial
experience of its professional advisors who are unaffiliated with and who are
not compensated by the Company or any affiliate or selling agent of the Company,

                                      4

<PAGE>

directly or indirectly, has the capacity to protect its own interests in 
conjunction with the purchase of the Shares hereunder, provided that the 
foregoing does not limit the right of the Buyer to rely upon the 
representations and warranties of the Company set forth in Section 5.

     6G.    INVESTMENT.  Buyer is acquiring the Shares for investment for
Buyer's own account, not as a nominee or agent, and not with the view to, or for
resale in connection with, any distribution thereof.  Buyer understands that the
Shares have not been, and will not be, registered under the Securities Act by
reason of specific exemption from the registration provisions of the Securities
Act which depends upon, among other things, the bona fide nature of the
investment intent and the accuracy of Buyer's representations expressed herein. 
If Buyer is not an individual, Buyer has not been formed for the specific
purpose of acquiring the Shares.

     6H.    RULE 144.  Buyer acknowledges that the Shares must be held
indefinitely unless subsequently registered under the Securities Act or an
exemption from such registration is available.  Buyer is aware of the provisions
of Rule 144 promulgated under the Securities Act which permit limited resale of
shares purchased in a private placement subject to the satisfaction of certain
conditions, including (except as limited by Rule 144(k)), among other things,
the existence of a public market for the Shares, the availability of certain
current public information about the Company, the resale occurring not less than
two years after a party has purchased and paid for the security to be sold, the
sale being effected through a "broker's transaction" or in transactions directly
with a "market maker" (as provided by Rule 144(f)) and the number of Shares
being sold during any three-month period not exceeding specified limitations.

     6I.    NO PUBLIC MARKET.  Buyer understands that no public market now
exists for any of the securities issued by the Company, that the Company has
made no assurances that a public market will ever exist for the Shares, and
that, even if such a public market exists at some future time, the Company may
not then be satisfying the current public information requirements of Rule 144.

     6J.    ACCESS TO DATA.  Buyer and its representatives have met with
representatives of the Company and thereby have had the opportunity to ask
questions of, and receive answers from, such representatives concerning the
Company and the terms and conditions of this transaction, as well as to obtain
any information requested by Buyer.  Buyer believes that any questions raised by
Buyer or its representatives concerning the transaction have been answered to
the satisfaction of Buyer and its representatives.  Buyer's decision to purchase
the Shares is based in part on the answers to such questions as Buyer and its
representatives have raised concerning the transaction and on its own evaluation
of the risks and merits of the purchase and the Company's proposed business
activities, provided that the foregoing does not limit the right of the Buyer to
rely upon the representations and warranties of the Company set forth in
Section 5.

Section 7   COVENANTS

     7A.    SHAREHOLDER'S RESTRICTIVE COVENANT.  As an important and substantial
value which Buyer will receive in exchange for the consideration paid to the
Shareholder upon the exercise of the Option and as a necessary element of
protection for the value of the ongoing business, goodwill and trade secrets of
the Company for a period of five (5) years from the 

                                      5

<PAGE>

exercise of the Option the Shareholder agrees that he shall not (i) directly 
or indirectly compete with the Company or develop or market any insurance 
information or insurance processing system or network, which may include but 
not be limited to insurance rating or insurance accounting functions, on the 
Internet or any intranet or local or wide area network or have an interest in 
or be associated with any entity which competes with the Company or develops 
or markets such software within any county of California or within any state 
in the United States or Canada in which the Company either currently does 
business or proposes to do business or (ii) solicit any customer of Company 
located in the United States or Canada to use services or products which are 
competing with those offered by the Company. The Shareholder agrees that a 
monetary remedy for a breach of the agreement set forth in this Section 7A 
will be inadequate, impracticable and extremely difficult to prove, and 
further agree that such a breach would cause Buyer irreparable harm, and that 
Buyer will be entitled to temporary and permanent injunctive relief without 
the necessity of proving actual damages upon a judicial determination that 
the Buyer has a reasonable likelihood of success on the merits of its claim.  
The Shareholder and the Company agree that Buyer shall be entitled to such 
injunctive relief, including temporary restraining orders, preliminary 
injunctions and permanent injunctions.  If any provision of this Section 7A 
is invalid in part, it shall be curtailed, as to time, scope and location, to 
the minimum extent required for its validity under the laws of the State of 
Texas and shall be binding and enforceable with respect to the Shareholder as 
so curtailed.  The Shareholder agrees, based upon his past experience in the 
insurance business that the restrictions imposed herein are reasonable as to 
duration, area and scope, are necessary for the protection of the value of 
the business of Company, of its market position, intellectual property, 
business and good will and are not unduly restrictive of the Shareholder's 
rights as an individual.

Section 8   MISCELLANEOUS

     8A.    REMEDIES.  Each party to this Agreement will have the rights and
remedies set forth in this Agreement, and all rights and remedies which such
parties have been granted at any time under any other agreement or contract and
all of the rights which such parties have under any law.  Any Person having any
rights under any provision of this Agreement will be entitled to enforce such
rights specifically, to recover damages by reason of any breach of any provision
of the Agreement and to exercise all other rights granted by law.

     8B.    SURVIVAL OF REPRESENTATIONS AND WARRANTIES.  All representations,
warranties and indemnity provisions contained herein or made in writing by any
party in connection herewith shall survive the execution and delivery of this
Agreement, regardless of any investigation made by the Buyer or the Shareholder
or on their behalf.

     8C.    ENTIRE AGREEMENT.  This Agreement (together with the exhibits and
schedules hereto) contains all of the terms and conditions agreed upon by the
parties hereto with reference to the subject matter hereof with regard to such
subject matter.  No other agreements not specifically referred to herein, oral
or otherwise, shall be deemed to exist or to bind any of the parties hereto with
regard to such subject matter.  No officer or employee of any party has any
authority to make any representation or promise not contained in this Agreement,
and each of the 

                                      6

<PAGE>

parties hereto agrees that it has not executed this Agreement in reliance 
upon any such representation or promise.

     8D.    SEVERABILITY.  Whenever possible, each provision of this Agreement
will be interpreted in such manner as to be effective and valid under applicable
law, but if any provision of this Agreement is held to be prohibited by or
invalid under applicable law, such provision will be ineffective only to the
extent of such prohibition or invalidity, without invalidating the remainder of
this Agreement.

     8E.    COUNTERPARTS.  This Agreement may be executed simultaneously in two
or more counterparts, any one of which need not contain the signatures of more
than one party, but all such counterparts taken together will constitute one and
the same Agreement.

     8F.    DESCRIPTIVE HEADINGS.  The descriptive headings of this Agreement
are inserted for convenience only and do not constitute a part of this
Agreement.

     8G.    GOVERNING LAW.  With the exception of Section 7A where the parties
have specifically chosen and intend to apply Texas Law, all questions concerning
the construction, validity and interpretation of this Agreement and the exhibits
and schedules hereto will be governed by the internal law, and not the law of
conflicts, of California.

     8H.    NOTICE.  All notices, demands or other communications to be given or
delivered under or by reason of the provisions of this Agreement will be in
writing and will be deemed to have been given when delivered personally or
mailed by certified or registered mail, return receipt requested and postage
prepaid, to the recipient.  Such notices, demands, and other communications will
be sent to the Shareholder at: 
and to the Buyer at the address indicated below:

                          Mr. Hussein A. Enan
                           320 Harcross Road
                          Woodside, CA  94062

                           AMS Service, Inc.
                          900 Chelmsford Road
                          Tower 1, 10th Floor
                           Lowell, MA  01851
                      Attention:  General Counsel

or to such other address or to the attention of such other person as the
recipient party has specified by prior written notice to the sending party.

     8I.    ENFORCEMENT.  In the event suit is brought to enforce or interpret
any part of this Agreement or the rights or obligations of any party to this
Agreement, the prevailing party shall be entitled to recover as an element of
such party's costs of suit, and not as damages, a reasonable attorney's fee to
be fixed by the court.  The prevailing party shall be the party who is 

                                      7

<PAGE>

entitled to recover his costs of suit whether or not the suit proceeds to 
final judgment. A party not entitled to cover his costs shall not recover 
attorney's fees.

     8J.    AMENDMENT.  This Agreement may not be changed, amended, terminated
or superseded orally, nor may any of the provisions hereof be waived orally, but
only by an instrument in writing, signed in each case by Shareholder and an
authorized officer of Buyer.

     8K.    CONFIDENTIALITY.  It is understood and agreed between the parties
hereto that the parties are best served by keeping the financial terms of this
Agreement confidential and each party hereby agrees that it will use its
reasonable efforts to not, through its agents, officers, directors, employees,
or by any other means, disclose to any third parties the financial terms of this
Agreement; excepting only to counsel, accountants or other agents necessary to
consummate the transactions contemplated herein or with the written consent of
the other party, for a period of thirty-six (36) months following the Closing
except (A) to the extent that such information is required in response to any
summons or subpoena or in connection with any litigation, (B) to the extent that
such information is believed to be required in order to comply with any law,
order, regulation or ruling applicable to such party disclosing such
information, (C) to the extent that such information subsequently becomes known
to the party disclosing such information through any Person other than a Person
whom the disclosing party knows to be acting in violation of his or its
obligations to the nondisclosing party and (D) to obtain additional financing or
investment in the Company but only pursuant to a written confidentiality
agreement with such third party.

     8L.    PRESS RELEASES AND PUBLIC ANNOUNCEMENTS.  No party shall issue any
press releases and public announcements relating to the subject matter of this
Agreement without the prior written approval of the Buyer and the Shareholder;
provided, however, that any party may make any public disclosure it believes in
good faith is required by applicable law or any listing or trading agreement
concerning its publicly-traded securities (in which case the disclosing party
will use its best efforts to advise the other parties prior to making the
disclosure).

     8M.    EXPENSES.  Shareholder and the Buyer shall each bear its own costs
and expenses (including legal fees and expenses) incurred in connection with
this Agreement and the transactions contemplated hereby.

     8N.    CONSTRUCTION.  The parties have participated jointly in the
negotiation and drafting of this Agreement.  In the event an ambiguity or
question of interest or interpretation arises, this Agreement shall be construed
as if drafted jointly by the parties and no presumption or burden of proof shall
arise favoring or disfavoring any party by virtue of the authorship of any of
the provisions of this Agreement.  Any reference to any federal, state, local,
or foreign statute or law shall be deemed also to refer to all rules and
regulations promulgated thereunder, unless the context requires otherwise.  The
word "including" shall mean including without limitation.

                                      8

<PAGE>

     IN WITNESS WHEREOF, the parties hereto have caused this Option Purchase
Agreement to be duly executed and delivered on the date set forth below but
intending for all purposes to evidence a formation agreed to and effective as of
the date first written above.



BUYER:      

Insurance Information Exchange, LLC     
     
By: /s/ David Hunter
   ----------------------------
   David Hunter, President   

Date:              
     --------------------------

SHAREHOLDER:       

Hussein A. Enan    

By: /s/ Hussein A. Enan
   ----------------------------
   Signature   

Date:
     --------------------------


                                      9

<PAGE>

                                                                  Exhibit 10.12


                               INSWEB CORPORATION

                       1875 SOUTH GRANT STREET, SUITE 800

                           SAN MATEO, CALIFORNIA 94402


- -------------------------------------------------------------------------------





                               SERIES C PREFERRED

                            STOCK PURCHASE AGREEMENT

                                FEBRUARY 21, 1997



- -------------------------------------------------------------------------------




<PAGE>

                                  TABLE OF CONTENTS

<TABLE>
<CAPTION>

                                                                                                                   Page
                                                                                                                   ----
<S>                                                                                                              <C>
Section 1            Authorization and Sale of Series C Preferred Stock.............................................2
           1.1.      Authorization..................................................................................2
           1.2.      Sale of Series C Preferred Stock...............................................................2

Section 2            Closing Date; Delivery.........................................................................2
           2.1.      Closing Date...................................................................................2
           2.2.      Deliveries.....................................................................................2

Section 3            Representations and Warranties of the Company..................................................2
           3.1.      Organization and Standing; Certificate and Bylaws..............................................3
           3.2.      Corporate Power................................................................................3
           3.3.      Subsidiaries...................................................................................3
           3.4.      Capitalization.................................................................................3
           3.5.      Authorization..................................................................................4
           3.6.      Title to Properties and Assets; Liens, Etc.....................................................4
           3.10.     Litigation, Etc ...............................................................................5
           3.11.     Employees .....................................................................................6
           3.12.     Insurance .....................................................................................6
           3.13.     Registration Rights ...........................................................................6
           3.14.     Governmental Consent, Etc. ....................................................................6
           3.15.     Offering ......................................................................................6
           3.16.     Brokers or Finders; Other Offers ..............................................................6
           3.17.     Disclosure ....................................................................................7
           3.18.     Tax Returns and Payments ......................................................................7
           3.19.     No Conflict of Interest .......................................................................7
           3.20.     Corporate Records .............................................................................7
           3.21.     Financial Statements ..........................................................................7
           3.22.     Changes .......................................................................................8
           3.23.     Environmental Matters .........................................................................9
           3.24.     Employee Compensation Plans ...................................................................9
           3.25.     Voting Agreements; Shareholder Agreements ....................................................10
           3.26.     U.S. Real Property Holding Corporation .......................................................10
           3.27.     Private Offering .............................................................................10
           3.28.     Use of Proceeds ..............................................................................10
           3.29.     Margin Securities ............................................................................10
           3.30.     Absence of Foreign or Enemy Status ...........................................................10

Section 4            Representations and Warranties of the Purchaser...............................................10
           4.1.      Experience....................................................................................11
           4.2.      Investment....................................................................................11
           4.3.      Rule 144......................................................................................11

</TABLE>

                                       1
<PAGE>

                                  TABLE OF CONTENTS
                                     (continued)
<TABLE>
<CAPTION>
                                                                                                                   Page
                                                                                                                   ----
<S>                                                                                                              <C>
           4.4.      No Public Market..............................................................................11
           4.5.      Access to Data................................................................................11
           4.6.      Authorization.................................................................................12
           4.7.      Brokers or Finders............................................................................12
           4.8.      Tax Consequences..............................................................................12

Section 5            Conditions to Closing of Purchaser............................................................12
           5.1.      Representations and Warranties Correct........................................................12
           5.2.      Covenants.....................................................................................12
           5.3.      Opinion of Company's Counsel..................................................................12
           5.4.      Compliance Certificate........................................................................12
           5.5.      Blue Sky......................................................................................13
           5.6.      Legal Matters.................................................................................13

Section 6            Conditions to Closing of Company..............................................................13
           6.1.      Representations...............................................................................13
           6.2.      Blue Sky......................................................................................13
           6.3.      Legal Matters.................................................................................13

Section 7            Affirmative Covenants of the Company..........................................................13
           7.1.      Financial Information.........................................................................13
           7.2.      Additional Information........................................................................14
           7.3.      Transfer of Information Rights................................................................15
           7.4.      Conflicts of Interest.........................................................................15
           7.5.      Termination of Covenants......................................................................15
           7.6.      Participation in Future Financings............................................................15
           7.7.      Registration Rights...........................................................................16
           7.8.      Observer Rights...............................................................................21

Section 8            Restrictions on Transferability of Securities:  Compliance with Securities Laws...............22
           8.1.      Restrictions on Transferability...............................................................22
           8.2.      Restrictive Legend............................................................................22
           8.3.      California Corporate Securities Law...........................................................22

Section 9            Miscellaneous.................................................................................23
           9.1.      Governing Law.................................................................................23
           9.2.      Survival......................................................................................23
           9.3.      Successors and Assigns........................................................................23
           9.4.      Entire Agreement; Restated Certificate........................................................23
           9.5.      Notices, Etc..................................................................................23
           9.6.      Delays or Omissions...........................................................................24

</TABLE>

<PAGE>

                                  TABLE OF CONTENTS
                                     (continued)

<TABLE>
<CAPTION>
                                                                                                                   Page
                                                                                                                   ----
<S>                                                                                                              <C>
           9.7.      Expenses......................................................................................24
           9.8.      Counterparts..................................................................................24
           9.9.      Severability..................................................................................24
           9.10.     Titles and Subtitles .........................................................................24
           9.11.     Broker's or Finder's Fee .....................................................................24
           9.12.     Waiver of Conflict ...........................................................................24
           9.13.     Rights of Holders ............................................................................25
           9.14.     Third Parties ................................................................................25


</TABLE>

<PAGE>

                               INSWEB CORPORATION

                            SERIES C PREFERRED STOCK

                               PURCHASE AGREEMENT

           This Series C Preferred Stock Purchase Agreement (the "Agreement") is
made as of February 21, 1997 by and among InsWeb Corporation, a Delaware
corporation (the "Company"), and Century Capital Partners, L.P., a Delaware
limited partnership (the "Purchaser").

                                    SECTION 1

               AUTHORIZATION AND SALE OF SERIES C PREFERRED STOCK

         1.1. AUTHORIZATION. The Company has authorized the sale and issuance of
100% of the authorized shares of its Series C Preferred Stock, being 53,476
shares of its Series C Preferred Stock (the "Shares") having the rights,
preferences, privileges and restrictions set forth in the Third Restated
Certificate of Incorporation (the "Restated Certificate").


         1.2. SALE OF SERIES C PREFERRED STOCK. Subject to the terms and
conditions hereof and the rights, preferences, privileges and restrictions set
forth in the Restated Certificate, the Company will issue and sell to the
Purchaser, and the Purchaser will buy from the Company, the Shares at a cash
purchase price of $46.75 per Share.

                                    SECTION 2

                             CLOSING DATE; DELIVERY

         2.1. CLOSING DATE. The closing of the purchase and sale of the Shares
hereunder (the "Closing") shall be held at the offices of the Company, 1440
Chapin Avenue, Suite 201, Burlingame, California at 9:00 a.m., on February 21,
1997 or at such other time and place upon which the Company and the Purchaser
shall agree (the date of the Closing is hereinafter referred to as the "Closing
Date").

         2.2. DELIVERIES. At the Closing, the Company will deliver to the
Purchaser a certificate or certificates, registered in the Purchaser's name,
representing the Shares, against payment of the aggregate purchase price
therefor by check or wire transfer payable to the Company in the amount
determined in accordance with Section 1.2.

                                    SECTION 3

                  REPRESENTATIONS AND WARRANTIES OF THE COMPANY

           Except as set forth in the Schedule of Exceptions to Representations
and Warranties attached hereto as EXHIBIT A, the Company represents and warrants
to the Purchaser as follows:

                                        2
<PAGE>

         3.1. ORGANIZATION AND STANDING; CERTIFICATE AND BYLAWS. The Company is
a corporation duly organized and existing under, and by virtue of, the laws of
the State of Delaware and is in good standing under such laws. The Company has
requisite corporate power to own and operate its properties and assets, and to
carry on its business as currently conducted and as proposed to be conducted.
The Company is qualified to do business as a foreign corporation in each
jurisdiction where the failure to be so qualified would have a material adverse
effect on the Company's business. The Company has furnished the Purchaser copies
of the Certificate and Bylaws, as presently in effect. Such copies are true,
correct and complete and contain all amendments other than those reflected in
the Restated Certificate through the Closing Date.

         3.2. CORPORATE POWER. The Company will have at the Closing Date all
requisite legal and corporate power to execute and deliver this Agreement, to
sell and issue the Shares hereunder, to issue the Common Stock issuable upon
conversion of the Shares (the "Conversion Shares") and to carry out and perform
its obligations under the terms of this Agreement.

         3.3. SUBSIDIARIES. The Company has no subsidiaries, other than
Strategic Concepts Corp., a California corporation and wholly owned subsidiary,
or affiliated companies and does not otherwise own or control, directly or
indirectly, any equity interest in any corporation, association or business
entity.

           3.4. CAPITALIZATION. The authorized capital stock of the Company
will, upon the filing of the Restated Articles, consist of 5,000,000 shares of
Common Stock, of which 973,087 shares will be issued and outstanding, and
2,000,000 shares of Preferred Stock, 176,471 shares of which has been designated
Series A Preferred Stock (the "Series A Preferred"), all of which will be issued
and outstanding prior to the Closing; 204,335 shares of which has been
designated Series B Preferred Stock (the " Series B Preferred"), 176,47 shares
of which will be issued and outstanding prior to the Closing; and 61,920 shares
of which will have been designated Series C Preferred Stock (the "Series C
Preferred"), none of which will be issued and outstanding prior to the Closing.
All issued and outstanding shares of the Company's capital stock will have been
duly authorized and validly issued, will be fully paid and nonassessable and
free of liens and encumbrances created by the Company and will have been issued
in compliance with all applicable federal and state securities laws. The Company
will have reserved 61,920 shares of Common Stock for issuance upon conversion of
the Shares. Other than (i) the conversion rights of the Shares issued pursuant
to this Agreement, (ii) the preemptive and conversion rights of the Series A
Preferred, (iii) the preemptive and conversion rights of the Series B Preferred,
(iv) the rights set forth in the Shareholders' Agreement, dated as of September
30, 1995, between the Company, Hussein A. Enan and Darrell J. Ticehurst (the
"Founders' Agreement") and (v) options outstanding under the Company's 1995
Stock Option Plan, there are no preemptive rights, voting agreements, options or
warrants or other conversion privileges or rights currently outstanding to
purchase any of the authorized but unissued capital stock of the Company. There
are 265,647 shares of Common Stock reserved for issuance under the Company's
1995 Stock Option Plan, pursuant to which options for the purchase of a total of
41,852 shares were outstanding on January 1, 1997.

                                       3
<PAGE>

           3.5. AUTHORIZATION. All corporate action on the part of the Company,
its directors and stockholders necessary for the authorization, execution,
delivery and performance of this Agreement by the Company, the authorization,
sale, issuance and delivery of the Shares and the Conversion Shares
(collectively, the "Securities") and the performance of all of the Company's
obligations hereunder has been taken or will be taken prior to the Closing. This
Agreement, when executed and delivered by the Company, shall constitute a valid
and binding obligation of the Company, enforceable in accordance with its terms,
except as the indemnification provisions set forth in Section 7.7 of this
Agreement may be limited by principles of public policy, and subject to laws of
general application relating to bankruptcy, insolvency and the relief of debtors
and rules of law governing specific performance, injunctive relief or other
equitable remedies. The Shares, when issued in compliance with the provisions of
this Agreement, will be validly issued and will be fully paid and nonassessable
and will have the rights, preferences, privileges and restrictions described in
the Restated Certificate. The Conversion Shares have been duly and validly
reserved and, when issued in compliance with the provisions of this Agreement
and the Restated Certificate, will be validly issued, fully paid and
nonassessable. The Securities will be free of any liens or encumbrances other
than those created by or imposed upon the holders thereof through no action of
the Company; provided, however, that the Securities may be subject to
restrictions on transfer under state and/or federal securities laws as set forth
herein. Except as contemplated herein, in the Series A Preferred Stock Purchase
Agreement, dated January 30, 1996 (the "Series A Stock Purchase Agreement"),
between the Company and Nationwide Mutual Insurance Company ("Nationwide"), and
the Series B Preferred Stock Purchase Agreement, dated November 22, 1996 (the
"Series B Stock Purchase Agreement") between the Company and Insurance
Information Exchange, L.L.C., the Securities are not subject to any preemptive
rights or rights of first refusal.

           3.6. TITLE TO PROPERTIES AND ASSETS; LIENS, ETC. The Company has good
and marketable title to its properties and assets, and has good title to all its
leasehold interests, in each case not subject to any mortgage, pledge, lien,
lease, encumbrance or charge, other than (i) the lien of current taxes not yet
due and payable (the amount of which has been established as a reserve in the
Company's financial records to the extent required by generally accepted
accounting principles), and (ii) possible minor liens and encumbrances which do
not in any case materially detract from the value of the property subject
thereto or materially impair the operations of the Company, and which have not
arisen otherwise than in the ordinary course of business.

           3.7. MATERIAL CONTRACTS AND COMMITMENTS. Set forth on EXHIBIT A
hereto is a list of all material contracts of the Company in effect on January
1, 1997 and a list of all material liabilities or obligations of the Company,
absolute or contingent, that exceed $50,000 in any one case. All the material
contracts, agreements and instruments to which the Company is a party are valid,
binding and in full force and effect in all material respects, and are valid,
binding and enforceable by the Company in accordance with their respective
terms, subject to laws of general application relating to bankruptcy, insolvency
and the relief of debtors and rules of law governing specific performance,
injunctive relief or other equitable remedies. The Company, prior to the
Closing, will have made available to the Purchaser or its counsel with true and
complete copies of all such material contracts, agreements and instruments.

                                       4
<PAGE>

           3.8. PATENTS AND OTHER INTANGIBLE ASSETS. All the patents,
trademarks, service marks, trade names, copyrights, trade secrets, information,
proprietary rights and processes owned by the Company are listed on EXHIBIT A
attached hereto. The Company has sufficient title and ownership of all patents,
trademarks, service marks, trade names, copyrights, trade secrets, information,
proprietary rights and processes necessary for its business as now conducted and
as proposed to be conducted without any conflict with or infringement of the
rights of others. There are no outstanding options, licenses or agreements of
any kind relating to the foregoing, nor is the Company bound by or a party to
any options, licenses or agreements of any kind with respect to the patents,
trademarks, service marks, trade names, copyrights, trade secrets, licenses,
information, proprietary rights and processes of any other person or entity. The
Company has not received any communications alleging that the Company has
violated, or by conducting its business as proposed would violate, and, to the
best of its knowledge, the Company is not violating, any of the patents,
trademarks, service marks, trade names, copyrights or trade secrets or other
proprietary rights of any other person or entity. The Company is not aware that
any of its employees or consultants is obligated under any contract (including
license covenants or commitments of any nature) or other agreement, or subject
to any judgment, decree or order (except as imposed by laws of general
application) of any court or administrative agency, that would interfere with
the use of his or her best efforts to promote the interests of the Company, or
that would conflict with the Company's business as proposed to be conducted.
Neither the execution nor delivery of this Agreement, nor the carrying on of the
Company's business by the employees or consultants of the Company, nor the
conduct of the Company's business as proposed, will, to the Company's knowledge,
conflict with or result in a breach of the terms, conditions or provisions of,
or constitute a default under, any contract, covenant or instrument under which
any of such employees or consultants is now obligated.

         3.9. COMPLIANCE WITH OTHER INSTRUMENTS, NONE BURDENSOME, ETC. The
Company is not in violation of any term of its Certificate or Bylaws, or in any
material respect of any term or provision of any mortgage, indebtedness,
indenture, contract, agreement or instrument to which it is a party, or any
decree, order, statute, rule or regulation application to it. The execution,
delivery and performance of and compliance with this Agreement, and the issuance
of the Securities, will not result in any material violation of, or conflict
with, or constitute a material default under, or result in the creation of, any
mortgage, pledge, lien, encumbrance or charge upon any of the properties or
assets of the Company; and there is no such violation or default which
materially and adversely affects the business of the Company or any of the
Company's properties or assets.

           3.10. LITIGATION, ETC. The Company has not instituted nor is a party
to any action, suit, proceeding or investigation against any party. There are to
the Company's knowledge no actions, suits, proceedings or investigations pending
against the Company or its properties (nor, to the best of the Company's
knowledge, against directors, officers or employees of the Company) before any
court or governmental agency (nor, to the best of the Company's knowledge, is
there any reasonable basis therefor or threat thereof), which, either in any
case or in the aggregate, is likely to result in any material adverse change in
the business or financial condition of the Company or any of its properties or
assets, or in any material impairment of the right or ability of the Company to
carry on its business, or in any material liability on the part of 

                                       5
<PAGE>

the Company, and none which questions the validity of this Agreement or any
action taken or to be taken in connection herewith, including, without
limitation, any such action involving the prior employment of any of the
Company's employees or their obligations under any agreements with prior
employers.

           3.11. EMPLOYEES. To the best of the Company's knowledge, after
reasonable investigation, no employee or consultant of the Company is in
violation of any term of any employment contract, patent disclosure agreement or
any other contract or agreement relating to the relationship of any such person
with the Company or any other party because of the nature of the business
conducted or proposed to be conducted by the Company. The Company has no
collective bargaining agreements covering any of its employees. The Company is
not aware of any key employee of the Company who has any plans to terminate his
or her employment with the Company. All employees and consultants of the Company
involved in the technical development of the Company's software have executed
Proprietary Information Agreements, copies of which will have been made
available to the Purchaser or its counsel prior to the Closing. The Company does
not anticipate the necessity to acquire rights to any inventions of any
employees, or people it currently intends to hire, made prior to their
employment by the Company.

         3.12. INSURANCE. The Company has fire, casualty and liability insurance
policies in such amounts and with such coverage as are carried by companies
similar to the Company.

         3.13. REGISTRATION RIGHTS. Except as set forth in this Agreement, the
Founders' Agreement, the Series B Preferred Stock Purchase Agreement and the
Registration Rights Agreement, dated as of February 12, 1996, among the Company,
the Founders and Nationwide, the Company is not under any contractual obligation
to register any of its currently outstanding securities or of any of its
securities which may hereafter be issued.

           3.14. GOVERNMENTAL CONSENT, ETC. No consent, approval or
authorization of or designation, declaration or filing with any governmental
authority on the part of the Company is required in connection with the valid
execution and delivery of this Agreement, or the offer, sale or issuance of the
Securities, or the consummation of any other transaction contemplated hereby or
thereby, except for filing of the Restated Certificate in the office of the
Secretary of State of the State of Delaware, filing of notices required by
Section 25102(f) of the California Corporate Securities Law of 1968 and any
other filings required under applicable federal and state securities laws of
other states.

         3.15. OFFERING. Subject to the accuracy of the Purchaser's
representations in Section 4 hereof and in written responses to the Company's
inquiries, the offer, sale and issuance of the Shares in conformity with the
terms of this Agreement, and the issuance of the Conversion Shares, constitute
transactions exempt from the registration requirements of Section 5 of the
Securities Act of 1933, as amended (the "Securities Act").

         3.16. BROKERS OR FINDERS; OTHER OFFERS. The Company has not incurred,
and will not incur, directly or indirectly, as a result of any action taken by
the Company, any liability for 

                                       6
<PAGE>

brokerage or finders' fees or agents' commissions or any similar charges in
connection with this Agreement.

         3.17. DISCLOSURE. The Company has fully provided the Purchaser with all
the information which the Purchaser and its counsel have requested for deciding
whether to purchase the Shares. No representation or warranty of the Company
contained in this Agreement and the Exhibits attached hereto and any certificate
furnished or to be furnished to the Purchaser at the Closing (when read
together) contains any untrue statement of a material fact or omits to state a
material fact necessary in order to make the statements contained herein or
therein not misleading in light of the circumstances under which they were made.

         3.18. TAX RETURNS AND PAYMENTS. The Company has filed all tax returns
and reports as required by law. Such returns and reports are true and correct in
all material respects and accurately reflect all tax liabilities of the Company
with respect to all tax periods covered thereby. The Company has not received
notice that the Company's income tax returns or any franchise tax return have
been audited by any governmental authority. The Company has paid all taxes and
other assessments due on or before the date hereof and such payments were made
prior to the time penalties that would accrue therein. The Company knows of no
new tax assessments. All taxes which should be reserved on the books of the
Company in accordance with generally accepted accounting principles have been so
reserved.

           3.19. NO CONFLICT OF INTEREST. Except for indebtedness to Hussein A.
Enan for funds advanced to the Company, the Company is not indebted, directly or
indirectly, to any of its officers, directors or stockholders [(other than
Insurance Information Exchange, L.L.C.)] or to their respective spouses or
children, in any amount whatsoever. None of said officers, directors or, to the
best of the Company's knowledge, stockholders [(other than Insurance Information
Exchange, L.L.C.)], or any members of their immediate families, are indebted to
the Company or have any direct or indirect ownership interest in any firm or
corporation with which the Company is affiliated or with which the Company has a
business relationship, or any firm or corporation which competes with the
Company, except that officers, directors and/or stockholders of the Company may
own up to five percent (5%) of the outstanding stock of publicly traded
companies which may have a business relationship with or compete with the
Company. Except as contemplated by the Founders' Agreement, no officer, director
or stockholder [(other than Insurance Information Exchange, L.L.C.)], or any
member of their immediate families, is, directly or indirectly, interested in
any material contract with the Company. The Company is not a guarantor or
indemnitor of any indebtedness of any other person, firm or corporation.

         3.20. CORPORATE RECORDS. A copy of the minutes of the proceedings of
the stockholders and directors (the "Minutes") has been made available to
counsel for the Purchaser. The Minutes are correct and complete and reflect all
such proceedings to the date hereof.

         3.21. FINANCIAL STATEMENTS. The Company has made available to Purchaser
its audited financial statements for the fiscal year ended December 31, 1995 and
its unaudited financial statements (balance sheet and profit and loss statement)
for the nine-month period ended 

                                       7
<PAGE>

September 30, 1996 (together, the "Financial Statements"). The Financial
Statements are true, complete and correct in all material respects, subject to
normal year-end adjustments, and have been prepared in accordance with generally
accepted accounting principles applied on a consistent basis throughout the
period indicated. The Financial Statements accurately set out and describe the
financial condition and operating results of the Company as of the date, and for
the period, indicated therein, subject to normal year-end audit adjustments.
Except as set forth in the Financial Statements, the Company has no liabilities,
contingent or otherwise, other than (i) liabilities incurred in the ordinary
course of business subsequent to September 30, 1996, and (ii) obligations under
contracts and commitments incurred in the ordinary course of business and not
required under generally accepted accounting principles to be reflected in the
Financial Statements, which, individually or in the aggregate, are not material
to the financial condition or operating results of the Company. The Company
maintains and will continue to maintain a system of accounting established and
administered in accordance with generally accepted accounting principles.

         3.22. CHANGES. Since September 30, 1996, the Company has not:

            A. issued any notes, bonds or other debt securities [CNA loan?] or
any equity securities (other than 176,741 shares of Series B Preferred Stock);

            B. declared or made any payment or distribution of cash or other
property to a stockholder with respect to its stock or otherwise, except for
normal salaries and expense reimbursement, or purchased or redeemed any shares
of its capital stock;

            C. mortgaged or pledged any of its properties or assets or subjected
them to any lien, security interest, charge or other encumbrance, except liens
or current property taxes not yet due and payable;

            D. experienced any change in the assets, liabilities, financial
condition or operating results from that reflected in the Financial Statements,
except changes in the ordinary course of business, which have not been, in the
aggregate, materially adverse;

            E. sold, assigned or transferred any patents, trademarks, service
marks, trade names, copyrights, trade secrets or other intangible assets, or
disclosed other than to employees of the Company, counsel for the Company, the
Purchaser or Purchaser's representatives any proprietary confidential
information;

            F. experienced any damage, destruction or loss, whether or not
covered by insurance, materially and adversely affecting the assets, properties,
financial condition, operating results, prospects or business (as such business
is presently conducted and as it is proposed to be conducted);

            G. waived a valuable right or a material debt;

            H. discharged or satisfied any lien, claim or encumbrance or payment
of any of their obligations, except in the ordinary course of business and which
is not material to their 

                                       8
<PAGE>

assets, properties, financial condition, operating results or business (as such
business is presently conducted and as it is proposed to be conducted);

            I. changed or amended any material contract or arrangement by which
the Company or any of its assets or properties are bound or subject;

            J. materially changed any compensation arrangement or agreement with
any employee (other than entering into an employment agreement with Hussein A.
Enan);

            K. defaulted under any material contract or agreement or any
indenture or debt;

            L. entered into any other transaction other than in the ordinary
course of business (other than for the sale of 176,741 shares of Series B
Preferred Stock) or changed or amended or defaulted under any material
transaction, contract or agreement;

            M. made any loans or advances to, or guarantees for, the benefit of
any person; or

            N. to the Company's knowledge, experienced any other event or
condition of any character which might materially and adversely affect the
assets, properties, financial condition, operating results or business of the
Company (as such business is presently conducted and as it is proposed to be
conducted).

         3.23. ENVIRONMENTAL MATTERS. The Company and the uses made by it of its
properties and assets are in compliance in all material respects with all
environmental laws, regulations, rules, orders and ordinances, and the Company,
to the best of the Company's knowledge, holds all permits and licenses required
to conduct its business thereunder. To the best of the Company's knowledge, all
properties and assets leased or owned by the Company, including, without
limitation, all structures, contents, soil, sub-soil and ground water, do not
contain hazardous substances in quantities that could reasonably be expected to
have a material adverse effect on the Company. To the best of the Company's
knowledge, the Company has no liability or obligation, whether to any
governmental authority or to any other person or entity, for damages, claims,
penalties, forfeitures or otherwise, as a consequence of the generation,
transportation or disposal of any such hazardous substance or any " hazardous
waste," as defined in 42 U.S.C. 6901 ET SEQ.

         3.24. EMPLOYEE COMPENSATION PLANS. The Company is not a party to or
bound by any currently effective employment contracts, deferred compensation
agreements, bonus plans, incentive plans, profit sharing plans, retirement
agreements or other employee compensation agreements, except as provided by the
Founders' Agreement and by that certain employment agreement with Hussein A.
Enan. Subject to applicable law, the employment of each officer and employee of
the Company is terminable at will of the Company, except as provided by the
Founders' Agreement and by that certain employment agreement with Hussein A.
Enan.

                                       9
<PAGE>

         3.25. VOTING AGREEMENTS; SHAREHOLDER AGREEMENTS. The Company is not
aware of any voting or other agreements by and between its stockholders
concerning the manner in which shares of its capital stock shall be voted, other
than as may be contemplated hereunder, set forth in the Series A Stock Purchase
Agreement, set forth in the Series B Stock Purchase Agreement or set forth in
the Founders' Agreement.

         3.26. U.S. REAL PROPERTY HOLDING CORPORATION. The Company is not now
and has never been a "United States real property holding corporation," as
defined in Section 897(c)(2) of the Internal Revenue Code of the United States
and Section 1.897-2(b) of the Treasury Regulations promulgated by the Internal
Revenue Service thereunder, and the Company has filed with the Internal Revenue
Service all statements, if any, with its United States income tax returns which
are required under Section 1.897-2(h) of such Regulations.

         3.27. PRIVATE OFFERING. The Company has not offered any of the
Securities or any similar security of the Company for sale to, or solicited
offers to buy any thereof from, or otherwise approached or negotiated with
respect thereto with, any prospective purchaser, other than the Purchaser and up
to ten (10) other prospective purchasers who are "qualified institutional
buyers" within the meaning of SEC Rule 144A.

         3.28. USE OF PROCEEDS. The Company shall apply the net proceeds from
the sale of the Securities for general corporate purposes.

         3.29. MARGIN SECURITIES. None of the transactions contemplated herein
and in the Securities (including, without limitation, the use of the proceeds
from the sale of the Securities) violates, will violate or will result in a
violation of Section 7 of the Securities Exchange Act of 1934, as amended, or
any regulations issued pursuant thereto, including, without limitation,
Regulation G, Regulation T and Regulation X of the Board of Governors of the
Federal Reserve System, 12 C.F.R. Chapter II. The Company does not own, or with
the proceeds of the sale of the Securities intend to own, carry or purchase, or
refinance borrowings that were used to own, carry or purchase, any margin
security, including margin securities originally issued by the Company. The
obligations of the Company under this Agreement and the Securities are not and
will not be secured by any margin sold on the basis of any such collateral.

         3.30. ABSENCE OF FOREIGN OR ENEMY STATUS. The Company is not in
violation of, and neither the issue and sale of the Securities by the Company
nor its use of the proceeds thereof as contemplated by this Agreement will
violate the Trading with the Enemy Act, as amended, or any executive orders,
proclamations or regulations issued pursuant thereto, including, without
limitation, regulations administered by the Office of Foreign Asset Control of
the Department of the Treasury (31 C.F.R., Subtitle B, Chapter V).

                                   SECTION 4

                REPRESENTATIONS AND WARRANTIES OF THE PURCHASER 

         Purchaser hereby represents and warrants to the Company as follows:

                                       10
<PAGE>

         4.1. EXPERIENCE. Purchaser has substantial experience in evaluating and
investing in private placement transactions so that Purchaser is capable of
evaluating the merits and risks of Purchaser's investment in the Company.
Purchaser, by reason of its business or financial experience or the business or
financial experience of its professional advisors who are unaffiliated with and
who are not compensated by the Company or any affiliate or selling agent of the
Company, directly or indirectly, has the capacity to protect its own interests
in connection with the purchase of the Shares hereunder, provided that the
foregoing does not limit the right of the Purchaser to rely upon the
representations and warranties of the Company set forth in Section 3.

         4.2. INVESTMENT. Purchaser is acquiring the Shares for investment for
Purchaser's own account, not as a nominee or agent, and not with the view to, or
for resale in connection with, any distribution thereof. Purchaser understands
that the Shares have not been, and will not be, registered under the Securities
Act by reason of a specific exemption from the registration provisions of the
Securities Act which depends upon, among other things, the bona fide nature of
the investment intent and the accuracy of Purchaser's representations as
expressed herein. If Purchaser is not an individual, Purchaser has not been
formed for the specific purpose of acquiring the Shares.

         4.3. RULE 144. Purchaser acknowledges that the Shares must be held
indefinitely unless subsequently registered under the Securities Act or an
exemption from such registration is available. Purchaser is aware of the
provisions of Rule 144 promulgated under the Securities Act which permit limited
resale of shares purchased in a private placement subject to the satisfaction of
certain conditions, including (except as limited by Rule 144(k)), among other
things, the existence of a public market for the Shares, the availability of
certain current public information about the Company, the resale occurring not
less than two years after a party has purchased and paid for the security to be
sold, the sale being effected through a "broker's transaction" or in
transactions directly with a "market maker" (as provided by Rule 144(f)) and the
number of Shares being sold during any three-month period not exceeding
specified limitations.

         4.4. NO PUBLIC MARKET. Purchaser understands that no public market now
exists for any of the securities issued by the Company, that the Company has
made no assurances that a public market will ever exist for the Shares, and
that, even if such a public market exists at some future time, the Company may
not then be satisfying the current public information requirements of Rule 144.

         4.5. ACCESS TO DATA. Purchaser and its representatives have met with
representatives of the Company and thereby have had the opportunity to ask
questions of, and receive answers from, such representatives concerning the
Company and the terms and conditions of this transaction, as well as to obtain
any information requested by Purchaser. Purchaser believes that any questions
raised by Purchaser or its representatives concerning the transaction have been
answered to the satisfaction of Purchaser and its representatives. Purchaser's
decision to purchase the Shares is based in part on the answers to such
questions as Purchaser and its representatives have raised concerning the
transaction and on its own evaluation of the risks and merits of the purchase
and the Company's proposed business activities, provided that the 

                                       11
<PAGE>

foregoing does not limit the right of the Purchaser to rely upon the
representations and warranties of the Company set forth in Section 3.

         4.6. AUTHORIZATION. This Agreement, when executed and delivered by
Purchaser, will constitute a valid and legally binding obligation of Purchaser,
enforceable in accordance with its terms, except as the indemnification
provisions set forth in Section 7.7 of this Agreement may be limited by
principles of public policy, and subject to laws of general application relating
to bankruptcy, insolvency and the relief of debtors and rules of law governing
specific performance, injunctive relief or other equitable remedies.

         4.7. BROKERS OR FINDERS. The Company has not incurred, and will not
incur, directly or indirectly, as a result of any action taken by Purchaser, any
liability for brokerage or finders' fees or agents' commissions or any similar
charges in connection with this Agreement.

         4.8. TAX CONSEQUENCES. Purchaser shall be solely responsible for
seeking advice on the federal, state, local and foreign tax consequences of this
investment and the transactions contemplated by this Agreement. Purchaser is not
relying on any statements or representations of the Company or any of its agents
and understands that Purchaser (and not the Company) shall be responsible for
Purchaser's own tax liability that may arise as a result of this investment or
the transactions contemplated by this Agreement.

                                    SECTION 5

                       CONDITIONS TO CLOSING OF PURCHASER

           The Purchaser's obligations to purchase the Shares at the Closing
are, at the option of the Purchaser, subject to and conditioned upon the
fulfillment or waiver as of the Closing Date of the following conditions:

         5.1. REPRESENTATIONS AND WARRANTIES CORRECT. The representations and
warranties made by the Company in Section 3 hereof shall be true and correct in
all material respects when made, and shall be true and correct in all material
respects on the Closing Date with the same force and effect as if they had been
made on and as of said date.

         5.2. COVENANTS. All covenants, agreements and conditions contained in
this Agreement to be performed by the Company on or prior to the Closing Date
shall have been performed or complied with in all material respects.

         5.3. OPINION OF COMPANY'S COUNSEL. The Purchaser shall have received
from Morrison & Foerster LLP, counsel to the Company, an opinion addressed to
it, dated the Closing Date, in substantially the form of EXHIBIT B attached
hereto.

         5.4. COMPLIANCE CERTIFICATE. The Company shall have delivered to the
Purchaser a form of compliance certificate of the Company in the form of EXHIBIT
C hereto, executed by the Chief Executive Officer of the Company, dated the
Closing Date, and certifying to the fulfillment of the conditions specified in
Sections 5.1, 5.2 and 5.5 of this Agreement.

                                       12
<PAGE>

         5.5. BLUE SKY. The Company shall have obtained all necessary Blue Sky
law permits and qualifications, or secured exemptions therefrom, required by any
state for the offer and sale of the Securities.

         5.6. LEGAL MATTERS. All material matters of a legal nature which
pertain to this Agreement and the transactions contemplated hereby shall have
been reasonably approved by counsel to the Purchaser.

                                    SECTION 6

                        CONDITIONS TO CLOSING OF COMPANY

         The Company's obligation to sell and issue the Shares at the Closing
is, at the option of the Company, subject to and conditioned upon the
fulfillment or waiver of the following conditions:

         6.1. REPRESENTATIONS. The representations made by the Purchaser in
Section 4 hereof shall be true and correct when made, and shall be true and
correct on the Closing Date.

         6.2. BLUE SKY. The Company shall have obtained all necessary Blue Sky
law permits and qualifications, or secured exemptions therefrom, required by any
state for the offer and sale of the Securities.

         6.3. LEGAL MATTERS. All material matters of a legal nature which
pertain to this Agreement and the transactions contemplated hereby shall have
been reasonably approved by Morrison & Foerster LLP, counsel to the Company.

                                    SECTION 7

                      AFFIRMATIVE COVENANTS OF THE COMPANY

         The Company hereby covenants and agrees as follows:

         7.1. FINANCIAL INFORMATION. The Company will mail the following reports
to Purchaser for so long as Purchaser is a holder of any Securities:

            A. As soon as practicable after the end of each quarterly fiscal
period in each fiscal year of the Company (other than the last quarterly fiscal
period of each such fiscal year), and in any event within forty-five (45) days
thereafter, duplicate copies of (i) a consolidated balance sheet of the Company
as at the end of such quarter, and (ii) statements of income, changes in
stockholders' equity and cash flows of the Company for such quarter and in the
case of the second and third quarters for the portion of the fiscal year ending
with such quarter, setting forth in each case in comparative form the figures
for the corresponding periods in the previous fiscal year, all in reasonable
detail, prepared in accordance with generally accepted accounting principles
applicable to quarterly financial statements generally, and certified as
complete and

                                       13
<PAGE>

correct, subject to changes resulting from year-end adjustments, by a senior
financial officer of the Company, and accompanied by the certificate required by
this Agreement.

            B. As soon as practicable after the end of each fiscal year of the
Company, and in any event within ninety (90) days thereafter, duplicate copies
of (i) a balance sheet of the Company as at the end of such year, and (ii)
consolidated statements of income, changes in stockholders' equity and cash
flows of the Company for such year, setting forth in each case in comparative
form the figures for the previous fiscal year, all in reasonable detail,
prepared in accordance with generally accepted accounting principles and
accompanied by (iii) an opinion thereon of independent certified public
accountants of recognized national standing selected by the Company, which
opinion shall, without qualification, state that such financial statements
present fairly, in all material respects, the financial position of the Company
being reported upon and its results of operations and cash flows and have been
prepared in conformity with generally accepted accounting principles, and that
the examination of such accountants in connection with such financial statements
has been made in accordance with generally accepted auditing standards, and that
such audit provides a reasonable basis for such opinion in the circumstances,
and (iv) a certification by a senior financial officer of the Company that such
financial statements are complete and correct.

            C. Promptly, but in any event not more than five (5) business days
after the receipt thereof, a copy of each other report submitted to the Company
by independent certified public accountants in connection with any annual,
interim or special audit made by them of the books of the Company.

            D. Promptly upon their becoming available, one copy of each
financial statement, report, notice or proxy statement sent by the Company to
stockholders generally, and of each regular or periodic report and any
registration statement, prospectus or written communication (other than
transmittal letters), and each amendment thereto, in respect thereof filed by
the Company with, or received the Company in connection therewith from, the
National Association of Securities Dealers, any securities exchange or the
Securities and Exchange Commission or any successor agency.

            E. For so long as Purchaser is eligible to receive reports under
this Section 7.1, it shall also have the right, at its expense, to visit and
inspect any of the properties of the Company or any of its subsidiaries, to
examine their books of account and records, to discuss their affairs, finances
and accounts with their officers, employees and accountants and to consult with
and advise their directors and officers on the management of the business, all
at such reasonable times and as often as may be reasonable requested; provided,
however, that the Company shall not be obligated to provide any information that
it reasonably considers to be a trade secret or to be confidential information.

         7.2. ADDITIONAL INFORMATION. As long as Purchaser (together with any
affiliates) holds not less than 50,000 Shares (or an equivalent number
consisting of the Shares and Conversion Shares, as adjusted for
recapitalizations, stock splits, stock dividends and the like), the Company will
mail the following reports to Purchaser:

                                       14
<PAGE>

            A. Prior to the end of each fiscal quarter, a budget for the next
fiscal quarter, and, as soon as prepared, any other budgets or revised budgets
prepared by the Company.

            B. As soon as practicable after the end of each fiscal month, and in
any event within thirty (30) days thereafter, a monthly progress report against
budget, explaining any material discrepancies.

         7.3. TRANSFER OF INFORMATION RIGHTS. The information rights set forth
in Sections 7.1 and 7.2 may be transferred in any non-public transfer of
Securities, provided that the Company is given written notice of such transfer,
and provided further that the right to receive the information set forth in
Section 7.2 may only be transferred to a holder of, or affiliated holders who in
the aggregate hold, at least the amount of shares specified in Section 7.2. In
the event that the Company reasonably determines that provision of information
to a transferee pursuant to this Section 7.3 would materially adversely affect
its proprietary or competitive position, such information may be edited in the
manner necessary to avoid such affect.

         7.4. CONFLICTS OF INTEREST. Unless the Company first obtains
appropriate approval of its Board of Directors and, if necessary, stockholders
in accordance with the Delaware General Corporation Code, the Company shall use
its best efforts to ensure that (a) officers of the Company will not become
indebted to the Company except in connection with stock purchases approved by
the Board of Directors, travel advances and other transactions in the ordinary
course of business, and (b) officers of the Company will not have any direct or
indirect ownership interest in any firm or corporation with which the Company
has a business relationship or with which it competes (except that officers may
own up to five percent (5%) of the outstanding stock in publicly traded
companies which may have a business relationship with or compete with the
Company).

         7.5. TERMINATION OF COVENANTS. The covenants set forth in Sections 7.1,
7.2, 7.4 and 7.8 shall terminate and be of no further force or effect at such
time as the Company is required to file reports with the Securities and Exchange
Commission (the "Commission") pursuant to Section 13(a) or 15(d) of the
Securities Exchange Act of 1934, as amended.

         7.6. PARTICIPATION IN FUTURE FINANCINGS. As used in this Section 7.6,
the term "New Securities" means any class or series of stock of the Company
whether or not presently authorized, and any warrants, options, or rights to
acquire such stock, and any instrument convertible into or exchangeable for such
stock.

            A. Except as provided in paragraph C below, if the Company shall
issue any New Securities, it shall offer to sell to Purchaser and to each
assignee permitted under paragraph E below (Purchaser or such assignee being
hereinafter called the "Holder") a Ratable Portion of such New Securities on the
same terms and conditions and at the lowest price as such New Securities are
issued to any person. "Ratable Portion" shall mean that portion of such New
Securities that bears the same ratio to all such New Securities (including for
this purpose all New Securities which may be purchased by all Holders pursuant
to this Section 7.6) as the number of Shares and Conversion Shares held by the
Holder bears to the Outstanding Common Shares. "Outstanding Common Shares" means
all shares of Common Stock then outstanding and all 

                                       15
<PAGE>

shares of Common Stock issuable upon conversion of all convertible securities
then outstanding and upon exercise of warrants and options then outstanding.

            B. The Company shall use reasonable efforts to notify the Holder a
reasonable time prior to the initial issuance of the New Securities and to
provide the Holder with an opportunity to participate in the issuance
contemporaneously with the first purchaser of the New Securities; but in no
event shall notice be given later than 30 days after the issuance. Such notice
shall contain all material terms of the issuance and of the New Securities. The
Holder may elect to exercise all or any portion of its rights under this Section
7.6 by giving written notice to the Company within 15 days of the Company's
notice. If the consideration paid by others for the New Securities is not cash,
and if the electing Holder cannot for any reason pay for the New Securities in
the form of such non-cash consideration, the Holder may pay the cash equivalent
thereof, as determined in good faith by the Board of Directors. All payments
shall be delivered by the electing Holder to the Company not later than the date
specified by the Company in its notice, but in no event earlier than 20 days
after the Company's notice.

            C. The provisions of this Section 7.6 shall not apply to shares of
Common Stock issued or issuable by the Company which shares are excluded from
the definition of "Additional Shares of Common Stock" for purposes of Article 4,
Section 2, of the Restated Certificate.

            D. The rights of the Holder under this Section 7.6 shall terminate
immediately prior to the closing of an underwritten public offering of
securities by the Company which satisfies the requirements of the Restated
Certificate (as in effect at such time) for the automatic conversion of the
Series C Preferred Stock.

            E. The Purchaser's rights under this Section 7.6 shall be assignable
only to an assignee who acquires all of the Purchaser's Shares.

         7.7. REGISTRATION RIGHTS.

            A. As used in this Section 7.7, "Registrable Securities" shall mean:

                (1) the Common Stock issued or issuable upon conversion of the
Series C Preferred Stock issued pursuant to the Restated Certificate and this
Agreement; and

                (2) any Common Stock of the Company issued or issuable in
respect of such Common Stock upon any stock split, stock dividend,
recapitalization or similar event, or any Common Stock otherwise issued or
issuable with respect to the Series C Preferred; provided, however, that Common
Stock or other securities shall only be treated as Registrable Securities (i) if
and so long as they have not been (A) sold to or through a broker or dealer or
underwriter in a public distribution or a public securities transaction, (B)
sold in a transaction exempt from the registration and prospectus delivery
requirements of the Securities Act under Section 4(1) thereof so that all
transfer restrictions (including without limitation the standoff agreement
imposed by Section 7.7(G) hereof), and restrictive legends with respect thereto,
if any, are removed upon the consummation of such sale, or (ii) until the later
of (A) two years after the initial public offering 

                                       16
<PAGE>

of the Company's Common Stock or (B) such time as the Holder would be able to
sell all of its Registrable Securities in a three-month period pursuant to Rule
144 under the Securities Act.

                The terms "REGISTER," "REGISTERED" and "REGISTRATION" refer to a
registration effected by preparing and filing a registration statement in
compliance with the Securities Act, and the declaration or ordering of the
effectiveness of such registration statement.

            B. COMPANY REGISTRATION.

                (1) NOTICE OF REGISTRATION. If, at any time or from time to
time, the Company shall determine to register any of its securities, the Company
will:

            (a) give prompt written notice to Holders of its intention to effect
such a registration; and

            (b) subject to Sections 7.7(B)(2) and 7.7(B)(3), include in such
registration all Registrable Securities with respect to which the Company
receives written requests for inclusion therein within fifteen (15) days after
receipt of such written notice from the Company. Registrable Securities with
respect to which such request for registration has been received will be
registered by the Company and offered to the public on the same terms and
conditions applicable to the stock to be sold by the Company or by the person
selling under such proposed registration.

                (2) UNDERWRITING. If the registration of which the Company gives
notice is for a registered public offering involving an underwriting, the Board
of Directors of the Company shall have the right to select a managing
underwriter or underwriters to administer the offering. The Company shall advise
the Holders of the identity of the underwriters as a part of the written notice
given pursuant to Section 7.7(B). In such event the right of any Holder to
registration pursuant to Section 7.7(B) shall be conditioned upon such Holder's
participation in such underwriting and the inclusion of Registrable Securities
in the underwriting to the extent provided herein. All Holders proposing to
distribute their securities through such underwriting shall (together with the
Company and the other holders distributing their securities through such
underwriting) enter into an underwriting agreement in customary form with the
managing underwriter selected for such underwriting by the Company (or by the
holders who have demanded such registration).

                (3) PRIORITY REGISTRATION. Notwithstanding any other provision
of this Section 7.7(B), if the managing underwriter determines that marketing
factors require a limitation of the number of shares to be underwritten, the
managing underwriter may limit the Registrable Securities to be included in such
registration. The Company shall so advise all Holders and the other holders
distributing their securities through such underwriting pursuant to piggyback
registration rights similar to this Section 7.7(B), and the number of shares of
Registrable Securities and other securities that may be included in the
registration and underwriting shall be allocated among all Holders and other
holders as follows: (1) the stock the Company proposes to sell, (2) the
Registrable Securities requested to be included in such 

                                       17
<PAGE>

registration, by the Holders which have requested their Registrable Securities
to be included therein, and (3) other Shares requested to be included in such
registration.

                (4) RIGHT TO TERMINATE REGISTRATION. The Company shall have the
right to terminate or withdraw any registration initiated by it under this
Section 7.7(B) prior to the effectiveness of such registration whether or not
any Holder has elected to include securities in such registration.

            C. REGISTRATION ON FORM S-3.

                (1) If any Holder requests that the Company file a registration
statement on Form S-3 (or any successor form to Form S-3) for a public offering
of shares of the Registrable Securities, the reasonably anticipated aggregate
price to the public of which would exceed $1,000,000, and the Company is a
registrant entitled to use Form S-3 to register the Registrable Securities for
such an offering, the Company shall use its best efforts to cause such
Registrable Securities to be registered for the offering on such form; PROVIDED,
HOWEVER, that the Company shall not be required to effect more than two
registrations pursuant to this Section 7.7C(1) in the aggregate and one
registration in any twelve-month period. The Company will (i) promptly give
written notice of the proposed registration to all other Holders, and (ii) as
soon as practicable, use its best efforts to effect such registration
(including, without limitation, the execution of an undertaking to file
post-effective amendments, appropriate qualification under applicable blue sky
or other state securities laws and appropriate compliance with applicable
regulations issued under the Securities Act and any other governmental
requirements or regulations) as may be so requested and as would permit or
facilitate the sale and distribution of all or such portion of such Registrable
Securities as are specified in such request, together with all or such portion
of the Registrable Securities of any Holder or Holders joining in such request
as are specified in a written request received by the Company within thirty (30)
days after receipt of such written notice from the Company. If the registration
is for a public offering involving an underwriting, the substantive provisions
of Section 7.7B(3) shall be applicable to each registration initiated under this
Section 7.7C(1).

                (2) Notwithstanding the foregoing, the Company shall not be
obligated to take any action pursuant to this Section 7.7(C): (i) in any
particular jurisdiction in which the Company would be required to execute a
general consent to service of process in effecting such registration,
qualification or compliance unless the Company is already subject to service in
such jurisdiction and except as may be required by the Securities Act; (ii)
during the period starting with the date sixty (60) days prior to the filing of,
and ending on a date six (6) months following the effective date of, a
registration statement (other than with respect to a registration statement
relating to a Rule 145 transaction, an offering solely to employees or any other
registration which is not appropriate for the registration of Registrable
Securities), provided that the Company is actively employing in good faith all
reasonable efforts to cause such registration statement to become effective; or
(iii) if the Company shall furnish to such Holder a certificate signed by the
President of the Company stating that in the good faith judgment of the Board of
Directors it would be seriously detrimental to the Company or its shareholders
for registration statements to be filed in the near future, then the Company's
obligation to use its best efforts to file a 

                                       18
<PAGE>

registration statement shall be deferred for a period not to exceed ninety (90)
days from the receipt of the request to file such registration by such Holder;
PROVIDED, that the Company shall not exercise its right under this clause to
defer such obligation more than once in any twelve (12) month period.

            D. EXPENSES OF REGISTRATION. All Registration Expenses incurred in
connection with any registration pursuant to Section 7.7(B) and Section 7.7(C)
and the reasonable cost of one special legal counsel to represent all of the
Holders together shall be borne by the Company. Registration Expenses shall mean
all expenses incurred by the Company in complying with Section 7.7(B) hereof,
including, without limitation, all registration, qualification and filing fees,
printing expenses, escrow fees, fees and disbursements of counsel for the
Company, blue sky fees and expenses, and the expense of any special audits
incident to or required by any such registration. Registration Expenses
specifically does not include underwriters' commissions, brokerage fees,
transfer taxes, compensation of regular employees of the Company (which shall be
paid in any event by the Company), or the fees and expenses of any accountants
or other representatives retained by the Holders except for the special legal
counsel.

            E. INDEMNIFICATION.

                (1) The Company will indemnify, to the full extent permitted by
law, the Holder, its officers, directors and partners, and each person
controlling such Holder within the meaning of the Securities Act and the
Exchange Act, against all losses, claims, damages, liabilities and expenses,
including any of the foregoing incurred in settlement of any litigation,
commenced or threatened, arising out of or based on any untrue or alleged untrue
statement of a material fact contained in any registration statement, prospectus
or preliminary prospectus or any omission or alleged omission to state therein a
material fact necessary to make the statements therein (in the case of the
prospectus or any preliminary prospectus, in light of the circumstances under
which they were made) not misleading, except insofar as the same are caused by
or contained in any information with respect to Holder furnished in writing to
the Company by Holder expressly for use therein.

                (2) In connection with any registration statement in which
Holder is participating, Holder will furnish to the Company, in writing, such
information and affidavits with respect to Holder as the Company requests for
use in connection with any registration statement or prospectus and agrees to
indemnify, to the full extent permitted by law, the Company (within the meaning
of the Securities Act and the Exchange Act) against all claims, losses, damages,
expenses and liabilities (or actions in respect thereof) arising out of or based
on any untrue or alleged untrue statement of a material fact contained in any
such registration statement, prospectus, offering circular or other document; or
based on any omission or alleged omission to state therein a material fact
necessary to make the statements in the registration statement or prospectus or
preliminary prospectus (in the case of the prospectus or any preliminary
prospectus, in light of the circumstances under which they were made) not
misleading, to the extent, but only to the extent, that such untrue statement or
omission is contained in any information or affidavit with respect to Holder so
furnished in writing by Holder. In no event shall the liability of any selling
holder of Registrable Securities hereunder be 

                                       19
<PAGE>

greater in amount than the dollar amount of the proceeds received by such holder
upon the sale of the Registrable Securities giving rise to such indemnification
obligation.

                (3) Any person entitled to indemnification hereunder will give
prompt written notice to the party required to provide indemnification (the
"Indemnifying Party") promptly after such Indemnified Party has actual knowledge
of any claim as to which indemnity may be sought unless, in such indemnified
party's reasonable judgment, a conflict of interest may exist between such
indemnified and indemnifying party to assume the defense of such claim with
counsel reasonably satisfactory to the indemnified party. The failure of any
Indemnified Party to give notice as provided herein shall not relieve the
Indemnifying Party of its obligations under this Section 7.7 unless the failure
to give such notice is materially prejudicial to an Indemnifying Party's ability
to defend such action. No Indemnifying Party, in the defense of any such claim
or litigation, shall, except with the consent of each Indemnified Party, consent
to entry of any judgment or enter into any settlement which does not include as
an unconditional term thereof the giving by the claimant or plaintiff to such
Indemnified Party of a release from all liability in respect to such claim or
litigation. An indemnifying party who is not entitled to, or elects not to,
assume the defense of a claim will not be obligated to pay the fees and expenses
of more than one counsel for all parties indemnified by such indemnifying party
with respect to such claim, unless in the reasonable judgment of any indemnified
party, a conflict of interest may exist between such indemnified party and any
other such indemnified parties with respect to such claim, in which event the
indemnifying party shall be obligated to pay the fees and expenses of such
additional counsel.

                (4) The indemnity agreements contained in Sections 7.7(D)(1) and
7.7(D)(2) shall not apply to amounts paid in settlement of any claim, loss,
damage, liability or action if such settlement is effected without the consent
of the Indemnifying Party.

                (5) CONTRIBUTION. If for any reason the indemnification provided
for in the preceding clauses (7.7(D)(1) and 7.7(D)(2)) is unavailable to an
indemnified party or insufficient to hold it harmless as contemplated by the
preceding clauses (7.7(D)(1) and 7.7(D)(2)), then the indemnifying party shall
contribute to the amount paid or payable by the indemnified party as a result of
such loss, claim, damage or liability in such proportion as is appropriate to
reflect not only the relative benefits received by the indemnified party and the
indemnifying party, but also the relative fault of the indemnified party and the
indemnifying party, as well as any other relevant equitable considerations,
provided that Company shall be required to contribute an amount greater than the
net proceeds from the sale of the Shares.

            F. RULE 144 REPORTING

            With a view to making available the benefits of certain rules and
regulations of the Securities and Exchange Commission (the "Commission") which
may at any time permit the sale of the Registrable Securities to the public
without registration, after such time as a public market exists for the Common
Stock of the Company, the Company agrees to use its best efforts to:

                                       20
<PAGE>

                (1) Make and keep public information available, as those terms
are understood and defined in Rule 144 under the Securities Act, at all times
after the effective date that the Company becomes subject to the reporting
requirements of the Securities Act or the Exchange Act;

                (2) File with the Commission in a timely manner all reports and
other documents required of the Company under the Securities Act and the
Exchange Act (at any time after it has become subject to such reporting
requirements);

                (3) So long as Purchaser owns any Registrable Securities, to
furnish to Purchaser forthwith upon request a written statement by the Company
as to its compliance with the reporting requirements of said Rule 144 (at any
time after ninety (90) days after the effective date of the first registration
statement filed by the Company for an offering of its securities to the general
public), and of the Securities Act and the Exchange Act (at any time after it
has become subject to such reporting requirements), a copy of the most recent
annual or quarterly report of the Company, and such other reports and documents
of the Company and other information in the possession of or reasonably
obtainable by the Company as Purchaser may reasonably request in availing itself
of any rule or regulation of the Commission allowing Purchaser to sell any such
securities without registration.

            G. TRANSFER OF REGISTRATION RIGHTS. The rights to cause the Company
to register securities granted Purchaser under Section 7.7(B) and 7.7(C) may not
be assigned without the written consent of the Company, provided that a transfer
may be made to the corporate successor of Purchaser without the consent of the
Company if: (a) such transfer may otherwise be effected in accordance with
applicable securities laws and (b) the transferee shall agree to be bound by all
of the provisions of this Section 7.7.

            H. STANDOFF AGREEMENT. In connection with the public offering of the
Company's securities and upon request of the Company or the underwriters
managing any underwritten offering of the Company's securities, each Holder
agrees not to sell, make any short sale of, loan, grant any option for the
purchase of, or otherwise dispose of any Registrable Securities (other than
those included in the registration) without the prior written consent of the
Company or such underwriters, as the case may be, for such period of time (not
to exceed one hundred eighty (180) days) from the effective date of such
registration as may be requested by the Company or such managing underwriters.

         7.8. OBSERVER RIGHTS. Subject to Section 7.5, as long as Purchaser
(together with any affiliates) holds not less than 50,000 Shares (or an
equivalent number consisting of the Shares and Conversion Shares, as adjusted
for recapitalizations, stock splits, stock dividends and the like), the Company
shall give notice of all meetings of the Board of Directors to Purchaser and
shall allow Purchaser to attend (at Purchaser's sole cost and expense) all
meetings of its Board of Directors in a nonvoting observer capacity and, in this
respect, shall give Purchaser, whether or not present at such meetings, copies
of all notices, minutes, consents and all other materials that it provides to
its directors. The Company shall provide all such materials to Purchaser at the
same time, and in the same manner, as such materials are provided to the members
of its Board 

                                       21
<PAGE>

of Directors. Purchaser agrees to hold in confidence and trust, and to act in a
fiduciary manner with respect to, all information so provided.

                                    SECTION 8

                 RESTRICTIONS ON TRANSFERABILITY OF SECURITIES:

                         COMPLIANCE WITH SECURITIES LAWS

         8.1. RESTRICTIONS ON TRANSFERABILITY. The Securities shall not be sold,
assigned, transferred or pledged except upon the conditions specified in this
Section 8. The Purchaser will cause any proposed purchaser, assignee,
transferee, or pledgee of the Securities held by the Purchaser to agree to take
and hold such securities subject to the provisions and upon the conditions
specified in Section 7.7 and this Section 8.

         8.2. RESTRICTIVE LEGEND. Each certificate representing (i) the
Securities and (ii) any other securities issued in respect of the Securities
upon any stock split, stock dividend, recapitalization, merger, consolation or
similar event, shall be stamped or otherwise imprinted with a legend in the
following form (in addition to any legend required under applicable state
securities laws):

            THE SALE OR TRANSFER OF THE SECURITIES REPRESENTED BY THIS
            CERTIFICATE IS SUBJECT TO THE TERMS AND CONDITIONS OF A CERTAIN
            SERIES C PREFERRED STOCK PURCHASE AGREEMENT BY AND BETWEEN THE
            STOCKHOLDER AND THE CORPORATION. COPIES OF SUCH AGREEMENT MAY BE
            OBTAINED UPON WRITTEN REQUEST TO THE SECRETARY OF THE CORPORATION.

         The Purchaser consents to the Company making a notation on its records
and giving instructions to any transfer agent of the Securities in order to
implement the restrictions on transfer established in this Section 8.

         8.3. CALIFORNIA CORPORATE SECURITIES LAW. THE SALE OF THE SECURITIES
WHICH ARE THE SUBJECT OF TIES AGREEMENT HAS NOT BEEN QUALIFIED WITH THE
COMMISSIONER OF CORPORATIONS OF THE STATE OF CALIFORNIA AND THE ISSUANCE OF SUCH
SECURITIES OR THE PAYMENT OR RECEIPT OF ANY PART OF THE CONSIDERATION THEREFOR
PRIOR TO SUCH QUALIFICATION IS UNLAWFUL UNLESS THE SALE OF SECURITIES IS EXEMPT
FROM THE QUALIFICATION BY SECTION 25100, 25102 OR 25105 OF THE CALIFORNIA
CORPORATIONS CODE. THE RIGHTS OF ALL PARTIES TO THIS AGREEMENT ARE EXPRESSLY
CONDITIONED UPON SUCH QUALIFICATION BEING OBTAINED, UNLESS THE SALE IS SO
EXEMPT.

                                       22
<PAGE>

                                    SECTION 9

                                  MISCELLANEOUS

         9.1. GOVERNING LAW. This Agreement shall be governed in all respects by
the laws of the State of California.

         9.2. SURVIVAL. The representations, warranties, covenants and
agreements made herein shall survive any investigation made by the Purchaser and
the closing of the transactions contemplated hereby.

         9.3. SUCCESSORS AND ASSIGNS. Except as otherwise provided herein, the
provisions hereof shall inure to the benefit of, and be binding upon, the
permitted successors, assigns, heirs, executors and administrators of the
parties hereto; provided, however, that the rights of the Purchaser to purchase
the Shares shall not be assignable without the consent of the Company.

         9.4. ENTIRE AGREEMENT; RESTATED CERTIFICATE. This Agreement constitutes
the full and entire understanding and agreement between the parties with regard
to the subjects hereof, and no party shall be liable or bound to any other party
in any manner by any warranties, representations or covenants except as
specifically set forth herein. Except as expressly provided herein, neither this
Agreement nor any term hereof may be amended, waived, discharged or terminated
other than by a written instrument signed by the party against whom enforcement
of any such amendment, waiver, discharge or termination is sought; provided,
however, that holders of at least a majority of the Securities (other than
shares of such Common Stock that are no longer Registrable Securities, as
defined in Section 7.7) may, with the written consent of the Company, waive,
modify or amend on behalf of all holders, any provisions hereof benefiting such
holders, so long as the effect thereof will be that all such holders will be
treated equally. In addition, the Company may waive performance of any
obligation owing to it, as to some or all of the Holders of Registrable
Securities, or agree to accept alternatives to such performance, without
obtaining the consent of any Holder of Registrable Securities. In the event that
an underwriting agreement is entered into between the Company and any Holder,
and such underwriting agreement contains terms differing from this Agreement, as
to any such Holder the terms of such underwriting agreement shall govern.

         9.5. NOTICES, ETC. All notices and other communications required or
permitted hereunder shall be in writing and shall be mailed by registered or
certified mail, postage prepaid, or otherwise delivered by hand, messenger or
telecopy, addressed (a) if to Purchaser, at PRESIDENT, CENTURY CAPITAL
MANAGEMENT, INC., ONE LIBERTY SQUARE, BOSTON, MA 02109, or at such other address
as Purchaser shall have furnished to the Company in writing, or (b) if to any
other holder of any Securities, at such address as such holder shall have
furnished the Company in writing, or, until any such holder so furnishes an
address to the Company, then to and at the address of the last holder of such
Securities who has so furnished an address to the Company, or (c) if to the
Company, to its address set forth on the cover page of this Agreement and
addressed to the attention of the Chief Executive Officer, or at such other
address as the Company shall have furnished to the Purchaser. Each such notice
or other communication shall for all purposes 

                                       23
<PAGE>

of this Agreement be treated as effective or having been given when delivered if
delivered personally, or, if sent by mail, at the earlier of its receipt or five
(5) business days after the same has been deposited in a regularly maintained
receptacle for the deposit of the United States mail, addressed and postage
prepaid as aforesaid.

         9.6. DELAYS OR OMISSIONS. Except where a specific time period is
defined in this Agreement for the exercise of a right, or as otherwise expressly
provided herein, no delay or omission to exercise any right, power or remedy
accruing to any holder of any Securities, upon any breach or default of the
Company under this Agreement, shall impair any such right, power or remedy of
such holder nor shall it be construed to be a waiver of any such breach or
default, or an acquiescence therein, or of or in any similar breach or default
thereafter occurring; nor shall any waiver of any single breach or default be
deemed a waiver of any other breach or default theretofore or thereafter
occurring. All remedies, either under this Agreement or by law or otherwise
afforded to any holder, shall be cumulative and not alternative.

         9.7. EXPENSES. The Company and the Purchaser shall bear their own
expenses incurred on its behalf with respect to this Agreement and the
transactions contemplated hereby. In the event of an action to resolve a dispute
regarding interpretation of this Agreement, the expenses of the prevailing party
shall be paid by the party which does not prevail.

         9.8. COUNTERPARTS. This Agreement may be executed in any number of
counterparts, each of which shall be enforceable against the parties actually
executing such counterparts, and all of which together shall constitute one
instrument.

         9.9. SEVERABILITY. In the event that any provision of this Agreement
becomes or is declared by a court of competent jurisdiction to be illegal,
unenforceable or void, this Agreement shall continue in full force and effect
without said provision; provided that no such severability shall be effective if
it materially changes the economic benefit of this Agreement to any party.

         9.10. TITLES AND SUBTITLES. The titles and subtitles used in this
Agreement are used for convenience only and are not considered in construing or
interpreting this Agreement.

         9.11. BROKER'S OR FINDER'S FEE. The Company and the Purchaser agree to
indemnify and hold harmless the other from any liability for any commission or
compensation in the nature of a brokerage or finder's fees or agents'
commissions (and the costs and expenses of defending against such liability or
asserted liability) for which the Company or the Purchaser or any of their
respective officers, agents, employees or representatives is responsible in
connection with this transaction.

         9.12. WAIVER OF CONFLICT. Each party to this Agreement that has been or
continues to be represented by Morrison & Foerster LLP hereby acknowledges that
Rule 3-310 of the Rules of Professional Conduct promulgated by the State Bar of
California requires an attorney to avoid representations in which the attorney
has or had a relationship with another party interested in the representation
without the informed written consent of all parties affected. By executing this
Agreement, each such party gives its informed written consent to the
representation of the 

                                       24
<PAGE>

Company by Morrison & Foerster LLP in connection with this Agreement and the
transactions contemplated hereby.

         9.13. RIGHTS OF HOLDERS. Each Holder of Registrable Securities shall
have the absolute right to exercise or refrain from exercising any right or
rights that such Holder may have by reason of Section 7.7 of this Agreement,
including, without limitation, the right to consent to the waiver or
modification of any obligation under Section 7.7 of this Agreement, and such
Holder shall not incur any liability to any other holder of any securities of
the Company as a result of exercising or refraining from exercising any such
right or rights.

         9.14. THIRD PARTIES. Nothing in this Agreement, express or implied, is
intended to confer upon any party, other than the parties hereto, and their
respective successors and assigns, any rights, remedies, obligations or
liabilities under or by reason of this Agreement, except as expressly provided
herein.








                                       25
<PAGE>

         The foregoing agreement is hereby executed as of the date first above
written.

                                            INSWEB CORPORATION,
                                            a Delaware corporation

                                            By: /s/ Hussein A. Enan
                                               --------------------------------
                                                 Hussein A. Enan
                                                 Chief Executive Officer

                                            CENTURY CAPITAL PARTNERS, L.P.
                                            a Delaware limited partnership

                                            By:  /s/ Richard J. Freeman
                                               --------------------------------
                                                 Name:  Richard J. Freeman
                                                 Title:    Vice President
                                                           CCP Capital, Inc.
                                                           General Partner




                                       26

<PAGE>

                                                                  Exhibit 10.13

                        NATIONWIDE SUBSCRIPTION AGREEMENT

To:        InsWeb Corporation
           1875 South Grant Street, Suite 800
           San Mateo, California 94402

         Nationwide Mutual Insurance Company (the "Purchaser") does hereby
subscribe for 27,864 shares of the Series A-1 Preferred Stock and 8,444 shares
of the Series C Preferred Stock (collectively, the "Shares") of InsWeb
Corporation, a Delaware Corporation (the "Company"), in an amount set forth on
the signature page of this Subscription Agreement. Purchaser does hereby tender
its check in the required amount as described herein.

1. SUBSCRIPTION FOR AND PURCHASE OF THE SHARES.

         Purchaser hereby irrevocably subscribes for, and agrees to purchase,
the Shares. Upon delivery of a check in the amount set forth on the signature
page, Purchaser will become the owner of the amounts of the Shares listed on the
signature page.

2. PURCHASER REPRESENTATIONS TO THE COMPANY.

         Purchaser represents and warrants to the Company as follows:

         (a) Purchaser is aware of the Company's business affairs and financial
condition and has acquired sufficient information about the Company to reach an
informed and knowledgeable decision to acquire the Shares.

         (b) Purchaser understands that (i) there are risks incident to the
purchase of the Shares; and (ii) no federal or state agency has passed upon this
sale or made any finding or determination as to the fairness of this investment.
Purchaser understands that the certificate evidencing the Shares will be
imprinted with a legend which prohibits the transfer of the Shares unless they
are registered or such registration is not required in the opinion of counsel
satisfactory to the Company.

         (c) Purchaser understands that an investment in the Company will be
illiquid. In particular, Purchaser recognizes that (i) Purchaser must bear the
economic risk of investment in the Company for an indefinite period of time,
since (a) the Shares are not registered under the Securities Act of 1933, as
amended (the "Securities Act"), and, therefore, cannot be sold unless they are
subsequently registered under the Securities Act or an exemption from such
registration is available; and (b) the Shares cannot be sold unless they are
registered under applicable state securities laws or an exemption from such
registration is available; (ii) Except as set forth in the Registration Rights
Agreement between Purchaser and the Company dated January 30, 1996, as amended,
the Company is under no obligation to register the Shares; (iii) currently,
there is no established market for the Shares and it is possible that no public
market for the Shares will develop, and accordingly, it may not be possible for
Purchaser to liquidate its investment in the Shares in case of emergency; and
(iv) Purchaser's right to assign or transfer the Shares is restricted as
described by the restrictive legends on the share certificates representing the
Shares.


<PAGE>

         (d) Purchaser is able to bear the economic risk of such investment, can
hold the Shares for an indefinite period of time, and can afford losing its
entire investment in the Shares.

         (e) Purchaser has been furnished any materials relating to the Company,
the offering of Shares or anything which Purchaser has requested and has been
afforded the opportunity to obtain any additional information necessary to
verify the accuracy of any representations or information by the Company.

         (f) Purchaser has such knowledge and experience in financial and
business matters that it is capable of evaluating the risks and merits of an
investment in the Company and of making an informed investment decision.

         (g) Purchaser is an Insurance Company as defined in Section 2(13) of
the Securities Act, and therefore is an "accredited investor" for purposes of
Rule 501 of Regulation D of such Act.

         (h) Purchaser is acquiring the Shares for its own account only, and not
with a view to, or for resale in connection with, any "distribution" of all or
any part of such Shares within the meaning of the Securities Act.

         (i) Purchaser has been advised to consult with its own attorney
regarding legal matters concerning the Company and to consult with independent
tax advisers regarding the tax consequences of investing in the Company.

         (j) Purchaser has read and understands the following restrictions on
the resale of Shares:

         THE SHARES OF THE COMPANY HAVE NOT BEEN REGISTERED UNDER THE SECURITIES
ACT, OR WITH ANY STATE REGULATORY AGENCY. THE SHARES MUST BE ACQUIRED FOR
INVESTMENT PURPOSES ONLY AND NOT WITH A VIEW TO DISTRIBUTION OR RESALE, AND,
EXCEPT AS SPECIFICALLY PROVIDED IN THIS SUBSCRIPTION AGREEMENT MAY NOT BE
MORTGAGED, PLEDGED, HYPOTHECATED OR OTHERWISE TRANSFERRED OR OFFERED TO BE SO
TRANSFERRED WITHOUT AN EFFECTIVE REGISTRATION STATEMENT FOR SUCH SHARES UNDER
THE SECURITIES ACT AND THE REGULATIONS PROMULGATED PURSUANT THERETO AND ANY
APPLICABLE STATE SECURITIES LAW (UNLESS EXEMPT THEREFROM).

         IN MAKING AN INVESTMENT DECISION PURCHASER MUST RELY ON ITS OWN
EXAMINATION OF THE COMPANY AND THE TERMS OF THE OFFERING, INCLUDING THE MERITS
AND RISKS INVOLVED. THE SHARES HAVE NOT BEEN RECOMMENDED BY ANY FEDERAL OR STATE
SECURITIES COMMISSION OR REGULATORY AUTHORITY. FURTHERMORE, THE FOREGOING
AUTHORITIES HAVE NOT CONFIRMED THE ACCURACY OR DETERMINED THE ADEQUACY OF THIS
DOCUMENT. ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE.

                                        2
<PAGE>

         THE SHARES ARE SUBJECT TO RESTRICTIONS ON TRANSFERABILITY AND RESALE
AND MAY NOT BE TRANSFERRED OR RESOLD EXCEPT AS PERMITTED UNDER THE SECURITIES
ACT AND THE APPLICABLE STATE SECURITIES LAWS, PURSUANT TO REGISTRATION OR
EXEMPTION THEREFROM.

         PURCHASER UNDERSTANDS THAT IT IS PURCHASING THE SHARES WITHOUT BEING
FURNISHED ANY OFFERING LITERATURE OR PROSPECTUS, AND THAT THIS TRANSACTION HAS
NOT BEEN SCRUTINIZED BY ANY REGULATORY AUTHORITY.

         PURCHASER UNDERSTANDS THAT ALL DOCUMENTS, RECORDS AND BOOKS PERTAINING
TO THE SHARES AND THE COMPANY HAVE BEEN MADE AVAILABLE FOR INSPECTION BY ITS
ATTORNEY, ITS ACCOUNTANT OR ITS REPRESENTATIVE OR ITSELF, AND THE BOOKS AND
RECORDS OF THE COMPANY WILL BE AVAILABLE UPON REASONABLE NOTICE, FOR INSPECTION
BY PURCHASER AT REASONABLE HOURS AT THE COMPANY'S PRINCIPAL PLACE OF BUSINESS.

         PURCHASER UNDERSTANDS THAT THIS IS NOT INTENDED TO BE AN EXHAUSTIVE
LIST OF RESTRICTIONS ON THE RESALE OR TRANSFER OF THE SHARES, AND THAT
ADDITIONAL RESTRICTIONS MAY APPLY.

3. CERTAIN UNDERSTANDINGS.

         (a) Purchaser acknowledges that it understands the meaning and legal
consequences of the representations and warranties contained in Section 2
hereof, and Purchaser hereby agrees to indemnify and hold harmless the Company
from and against any and all loss, damage or liability due to or arising out of
a breach of any representation, warranty or acknowledgment of the undersigned
contained here.

         (b) The sale of Series A-1 Preferred Stock hereunder is in lieu of, and
Purchaser hereby waives any rights it may have arising under Section 7.6 of the
Series A Stock Purchase Agreement dated January 30, 1996, between the Purchaser
and the Company, Purchaser's right to purchase Series B Preferred Stock as a
result of the issuance of such Stock to Insurance Information Exchange pursuant
to a Stock Purchase Agreement dated November 22, 1996.

         (c) Contemporaneously herewith, Purchaser and the Company shall execute
an amendment to the Registration Rights Agreement between Purchaser and the
Company dated January 30, 1996 in the form shown in Exhibit A hereto.

         (d) The sale of the Series C Preferred Stock hereunder is in
satisfaction of the Purchaser's rights arising under Section 7.6 of the Series A
Stock Purchase Agreement dated January 30, 1996 between Purchaser and the
Company to purchase Series C Preferred Stock as a result of the issuance of such
Stock to Century Capital Partners, L.P. pursuant to a Stock Purchase Agreement
dated February 21, 1997.

                                        3
<PAGE>

         (e) Purchaser is delivering herewith a check drawn to the order of
InsWeb Corporation in the amount set forth below;

<TABLE>
<CAPTION>
   <S>                                                  <C>
     Number of Series A-1 Preferred Shares:                  27,864

     Number of Series C Preferred Shares:                     8,444

     Funds Enclosed:                                     $1,697,399

</TABLE>

Dated: May 15, 1997

InsWeb Corporation                          Nationwide Mutual Insurance Company

  /s/ Darrell Ticehurst                       /s/ Robert J. Woodward, Jr.
- ---------------------------------           -----------------------------------
By:      Darrell Ticehurst                  By:      Robert J. Woodward, Jr.
Its:     President                          Its:     Executive Vice President







                                       4


<PAGE>

                                                                  Exhibit 10.14

                               INSWEB CORPORATION

                   SERIES D PREFERRED STOCK PURCHASE AGREEMENT

                             dated December 15, 1998
<PAGE>

                                TABLE OF CONTENTS
                                   (continued)

                                                                            Page
                                                                            ----

1.   Authorization and Sale of Shares..........................................1
     1.1    Authorization......................................................1
     1.2    Sale of Shares.....................................................1

2.   Closings..................................................................1
     2.1    Delivery...........................................................1

3.   Representations of the Company............................................2
     3.1    Organization and Standing..........................................2
     3.2    Capitalization.....................................................2
     3.3    Subsidiaries.......................................................3
     3.4    Issuance of Shares.................................................3
     3.5    Authority for Agreement............................................3
     3.6    Governmental Consents..............................................4
     3.7    Litigation.........................................................4
     3.8    Financial Statements...............................................4
     3.9    Liabilities........................................................5
     3.10   Changes............................................................5
     3.11   Taxes..............................................................6
     3.12   Property and Assets................................................7
     3.13   Intellectual Property..............................................7
     3.14   Insurance..........................................................8
     3.15   Material Contracts and Obligations.................................9
     3.16   Compliance.........................................................9
     3.17   Employees..........................................................9
     3.18   Books and Records.................................................10
     3.19   Registration Rights...............................................10
     3.20   Interested Party Transactions.....................................10
     3.21   Offering Valid....................................................10
     3.22   Disclosures.......................................................11
     3.23   Operating Rights..................................................11
     3.24   Brokers or Finders; Other Offers..................................11
     3.25   Environmental Matters.............................................12
     3.26   Section 83(b) Elections...........................................12
     3.27   U.S. Real Property Holding Corporation............................12
     3.28   Private Offering..................................................12
     3.29   Use of Proceeds...................................................12


                                      -i-
<PAGE>

                                TABLE OF CONTENTS
                                   (continued)

                                                                            Page
                                                                            ----

     3.30   Margin Securities.................................................12
     3.31   Absence of Foreign or Enemy Status; Sensitive Payments............13

4.   Representations of the Purchaserss.......................................13
     4.1    Representations and Warranties of the Purchasers..................13
     4.2    Legend............................................................15

5.   Conditions to the Obligations of the Purchaserss.........................15
     5.1    Accuracy of Presentations and Warranties..........................15
     5.2    Performance.......................................................15
     5.3    Opinion of Counsel................................................15
     5.4    Certificates and Documents........................................15
     5.5    Amended Rights Agreement..........................................16
     5.6    Joint Venture.....................................................16
     5.7    Compliance Certificate............................................16
     5.8    Third Party Consents..............................................16
     5.9    No Adverse Changes................................................16
     5.10   Other Matters.....................................................17

6.   Condition of the Obligations of the Company..............................17
     6.1    Accuracy of Representations and Warranties........................17
     6.2    Amended Rights Agreement..........................................17
     6.3    Joint Venture Agreement...........................................17

7.   Covenants................................................................17
     7.1    Commercially Reasonable Efforts...................................17
     7.2    Notification; Updates to Disclosure Schedule......................17
     7.3    Further Assurances................................................18

8.   Termination..............................................................18
     8.1    Right of Termination..............................................19
     8.2    Effects of Termination............................................19

9.   Miscellaneous............................................................19
     9.1    Survival of Representations and Warranties........................19
     9.2    Notices...........................................................19
     9.3    Expenses..........................................................20
     9.4    Entire Agreement..................................................20


                                      -ii-
<PAGE>

                                TABLE OF CONTENTS
                                   (continued)

                                                                            Page
                                                                            ----

     9.5    Amendments and Waivers............................................20
     9.6    Counterparts......................................................20
     9.7    Section Headings..................................................20
     9.8    Governing Law.....................................................20
     9.9    Press Releases and Public Announcement............................21


                                     -iii-
<PAGE>

                   SERIES D PREFERRED STOCK PURCHASE AGREEMENT

      THIS SERIES D PREFERRED STOCK PURCHASE AGREEMENT (this "Agreement") dated
as of December 15, 1998 is entered into by and among InsWeb Corporation, a
Delaware corporation (the "Company"), and the entities listed on the Schedule of
Purchasers attached hereto as Exhibit A (individually a "Purchaser" or
collectively the "Purchasers").

                                     RECITAL

      The Company desires to sell and the Purchasers desire to purchase shares
of the Company's Series D Preferred Stock, $0.001 par value per share (the
"Series D Preferred"), on the terms set forth below.

      NOW, THEREFORE, in consideration of the mutual promises and covenants
contained in this Agreement, the parties hereto agree as follows:

      1. Authorization and Sale of Shares.

            1.1 Authorization. The Company has, or before the Closing Date (as
defined in Section 2) will have, duly authorized the sale and issuance, pursuant
to the terms of this Agreement, of up to 190,621 shares of Series D Preferred
having the rights, restrictions, privileges and preferences set forth in the
form of Fourth Restated Certificate of Incorporation attached hereto as Exhibit
B (the "Fourth Restated Certificate"). The Company has, or before the Closing
Date will have, adopted and filed the Fourth Amended Certificate with the
Secretary of State of the State of Delaware and will have taken all necessary
corporate action for the purpose of authorizing the sale and issuance of 190,621
shares of Series D Preferred (the "Shares") pursuant hereto.

            1.2 Issuance and Sale of Shares. Subject to the terms and conditions
of this Agreement, at the Closing (as defined in Section 2) the Company will
sell and issue to the Purchasers, and the Purchasers will severally buy from the
Company, the total number of Shares specified opposite such Purchaser's name on
the Schedule of Purchasers, at a purchase price of $162.875 per share, for the
aggregate purchase price set forth on the Schedule of Purchasers.

      2. Closing; Delivery. The closing of the sale and purchase of the Shares
under this Agreement (the "Closing") shall take place at the offices of Gray
Cary Ware & Freidenrich LLP, counsel to the Company ("GCW&F"), 400 Hamilton
Avenue, Palo Alto, California at 10:00 a.m. on December __, 1998, or at such
other time, date and place as are mutually agreeable to the Company and SOFTBANK
Corp. ("SOFTBANK"). The date of the Closing is hereinafter referred to as the
"Closing Date."

            2.1 Delivery. Subject to the terms and conditions of this Agreement,
at the Closing the Company shall deliver to each of the Purchasers a stock
certificate representing the Shares to be purchased by such Purchaser (which
shall be issued in the Purchaser's name) against payment of the purchase price
therefor by check(s), payable to the order of the Company, or by wire
transfer(s) of immediately available funds to the bank account of the Company.


                                       1
<PAGE>

      3. Representations and Warranties of the Company. Subject to and except as
fully and fairly disclosed by the Company in the Schedule of Exceptions attached
hereto as Exhibit C, the Company hereby represents and warrants to the
Purchasers as follows:

            3.1 Organization and Standing. The Company is a corporation duly
organized, validly existing and in good standing under the laws of the State of
Delaware and has full corporate power and authority to own and operate its
properties and to conduct its business as presently conducted. The Company and
each of its subsidiaries is duly qualified to do business as a foreign
corporation and is in good standing in the State of California and in every
other jurisdiction in which the failure to so qualify would have a material
adverse effect on the operations or financial condition of the Company. The
Company and each of its subsidiaries has made available to the Purchasers true
and complete copies of its Certificate of Incorporation and Bylaws, each as
amended to date and presently in effect.

            3.2 Capitalization.

                  (a) The authorized capital stock of Company as of the Closing
Date and immediately prior to the Closing will consist of (i) 50,000,000 shares
of the Company's Common Stock, $0.001 par value (the "Common Stock"), of which
9,982,276 shares will be issued and outstanding, and (ii) 2,000,000 shares of
the Company's Preferred Stock, $0.001 par value (the "Preferred Stock"), (A)
176,471 shares of which have been designated Series A Preferred Stock, all of
which will be issued and outstanding and which are convertible, in the
aggregate, into 1,764,710 shares of Common Stock, (B) 27,864 shares of which
have been designated Series A-1 Preferred Stock, all of which will be issued and
outstanding and which are convertible, in the aggregate, into 278,640 shares of
Common Stock, (C) 176,471 shares of which have been designated Series B
Preferred Stock, all of which will be issued and outstanding and which are
convertible, in the aggregate, into 1,764,710 shares of Common Stock, (D) 61,920
shares of which have been designated Series C Preferred Stock, all of which will
be issued and outstanding and which are convertible, in the aggregate, into
619,200 shares of Common Stock and (E) 190,621 shares of Series D Preferred,
none of which will be issued or outstanding. All such outstanding shares have
been duly authorized and validly issued, are fully paid and nonassessable and
free of liens and encumbrances created by the Company, have been issued in
accordance with all applicable state and federal securities laws, and are
subject to no pre-emptive rights, rights of first refusal, proxies, voting
agreements, shareholders agreements, registration rights agreements, or other
restrictions on the incidents of ownership or transfer, created by statute, the
charter documents of the Company or any agreement to which the Company is a
party or by which it is bound. The Company will have reserved 1,906,210 shares
of Common Stock for issuance upon conversion of the Shares. As of the date
hereof, an aggregate of 1,724,364 shares of the Company's Common Stock are
reserved for issuance under the Company's employee stock option plans (net of
exercises prior to the date hereof), 1,442,714 of which are subject to
outstanding options.

                  (b) Except as set forth in this Section 3.2 or Exhibit C,
there are (i) no equity securities of any class of the Company, or any security
exchangeable into or exercisable for such equity securities, issued, reserved
for issuance or outstanding or authorized and (ii) no


                                       2
<PAGE>

authorized or outstanding subscriptions, options, warrants, puts, calls, rights
or other commitments or agreements of any character to which the Company is a
party or by which it is bound obligating the Company to issue, deliver, sell,
repurchase or redeem or cause to be issued, delivered, sold, repurchased or
redeemed any equity securities of the Company or obligating the Company to
grant, extend, accelerate the vesting of, change the exercise price of or
otherwise amend or enter into any such option, warrant, call, right 

            3.3 Subsidiaries. Except as set forth in Exhibit C, the Company has
no subsidiaries and does not own, or control, directly or indirectly, any shares
of capital stock of any other corporation or any interest in any partnership,
joint venture or other non-corporate entity or business enterprise. Each
subsidiary identified on Exhibit C (a "Subsidiary") is a wholly-owned
corporation duly organized, validly existing and in good standing under the laws
of the jurisdiction of its incorporation and has full corporate power and
authority to own and operate its properties and to conduct its business as
presently conducted.

            3.4 Issuance of Shares. The issuance, sale and delivery of the
Shares in accordance with this Agreement, and the issuance and delivery of the
shares of Common Stock issuable upon conversion of the Shares, have been duly
authorized by all necessary corporate action on the part of the Company, and all
such shares have been duly reserved for issuance. The Shares, when so issued,
will have the rights, preferences, privileges, and restrictions described in the
Fourth Restated Certificate. The Shares when so issued, sold and delivered
against payment therefor in accordance with the provisions of this Agreement,
and the shares of Common Stock issuable upon conversion of the Shares, when
issued upon such conversion, will be duly and validly issued, fully paid and
non-assessable.

            3.5 Authority for Agreement. The execution, delivery and performance
by the Company of this Agreement and the Amended and Restated Investor Rights
Agreement in the form attached hereto as Exhibit D (the "Amended Rights
Agreement"), and the consummation by the Company of the transactions
contemplated hereby and thereby, have been duly authorized by all necessary
corporate and stockholder action. This Agreement and the Amended Rights
Agreement have been duly executed and delivered by the Company and constitute
valid and binding obligations of the Company enforceable in accordance with
their respective terms, except as such enforcement may be limited by applicable
bankruptcy, insolvency, reorganization, moratorium or other laws of general
application relating to or affecting enforcement of creditors' rights and rules
or laws concerning equitable remedies and except as the indemnification
provisions set forth in Section 3.6 of the Amended Rights Agreement may be
limited by principles of public policy. The execution of and performance of the
transactions contemplated by this Agreement and the Amended Rights Agreement and
compliance with their provisions by the Company and the issuance of the Shares
and the Common Stock issuable upon conversion of the Shares will not violate any
provision of law, will not result in the creation of, any mortgage, pledge,
lien, encumbrance, or charge upon any of the properties or assets of the Company
or any Subsidiary, and will not conflict with or result in any breach of any of
the terms, conditions or provisions of, or constitute a default under, or
require a consent or waiver under, the Certificate of Incorporation or Bylaws
(each as amended to date) of the Company or any Subsidiary or any indenture,
lease, agreement or other instrument to which the Company or any Subsidiary is a


                                       3
<PAGE>

party or by which it or any of its properties is bound, or any decree, judgment,
order, statute, rule or regulation applicable to the Company or any Subsidiary.

            3.6 Governmental Consent. No consent, approval, order or
authorization of, or registration, qualification, designation, declaration or
filing with, any governmental authority is required on the part of the Company
or any Subsidiary in connection with the execution and delivery of this
Agreement and the Amended Rights Agreement, the offer, issuance, sale and
delivery of the Shares, or the other transactions to be consummated at the
Closing, as contemplated by this Agreement, except such filings as shall have
been made prior to and shall be effective on and as of the Closing.

            3.7 Litigation. There is no litigation, action, suit or proceeding,
or governmental inquiry or investigation, pending, or, to the best of the
Company's knowledge, any threat thereof, against the Company or any Subsidiary,
which questions the validity of this Agreement or the Amended Rights Agreement
or the right of the Company to enter into them, or to consummate the
transactions contemplated hereby or thereby, or which could reasonably be
expected to result, either individually or in the aggregate, in any material
adverse change in the business, prospects, assets or condition, financial or
otherwise, of the Company, or a change in the current equity ownership of the
Company, nor has the Company or any Subsidiary instituted any such litigation,
action, suit, proceeding or governmental inquiry or investigation. The Company
is not a party or subject to the provisions of any order, writ, injunction,
judgment or decree of any court or government agency or instrumentality.

            3.8 Financial Statements. The Company has delivered to the
Purchasers copies of (i) its audited consolidated financial statements as of,
and for the years ended, December 31, 1996 and 1997, and (ii) its unaudited
consolidated financial statements as of, and for the nine-month period ended,
September 30, 1998 (collectively, the "Company Financial Statements"). The
Company Financial Statements have been prepared in accordance with United States
generally accepted accounting principles ("GAAP") applied on a consistent basis
throughout the periods involved, except (in the case of the unaudited financial
statements) for the absence of required footnotes. The Company Financial
Statements present fairly in all material respects the consolidated financial
position of the Company and its Subsidiaries as of the respective dates and the
consolidated results of the Company's operations and cash flows for the periods
indicated, except that the interim Company Financial Statements are subject to
normal and recurring year-end audit adjustments which will not be material in
amount. The Company maintains a standard system of accounting established and
administered in accordance with GAAP. All accounts receivable are bona fide and
arose out of transactions made in the ordinary course of business; are payable
in accordance with their terms, and to the best of Company's knowledge, subject
to no valid counterclaims or setoffs. Any reserve for bad debts stated in the
Company Financial Statements is adequate in the light of the previous
receivables collection history of the Company and its Subsidiaries.

            3.9 Liabilities. The Company and its Subsidiaries do not have any
liabilities, either accrued or contingent (whether or not required to be
reflected in financial statements in accordance with GAAP), and whether due or
to become due, which individually or in the


                                       4
<PAGE>

aggregate would be reasonably likely to have a material adverse effect on
Company and its Subsidiaries taken as a whole, other than (i) liabilities
reflected or provided for on Company's consolidated balance sheet as of
September 30, 1998 (the "Company Balance Sheet"), (ii) liabilities specifically
described in this Agreement, or in Exhibit C, and (iii) normal or recurring
liabilities incurred since September 30, 1998 in the ordinary course of business
consistent with past practices.

            3.10 Changes. Since September 30, 1998, each of the Company and its
Subsidiaries has conducted its business in the ordinary course and in a manner
consistent with past practices and, since such date, except as disclosed in
Exhibit C, there has not been:

                  (a) any material change in the accounting methods or practices
it follows, whether for general financial or tax purposes, or any change in
depreciation or amortization policies or rates;

                  (b) any material commitment or transaction (including without
limitation any borrowing or capital expenditure) other than in the ordinary
course of business;

                  (c) any material liability or transaction, except in the
ordinary course of business and consistent with past practice;

                  (d) any change in the assets, liabilities, financial condition
or operating results of the Company and its Subsidiaries from that reflected in
the Company Financial Statements, except changes in the ordinary course of
business which have not been in the aggregate materially adverse;

                  (e) any declaration or making of any payment or distribution
of cash or other property to a stockholder with respect to its stock or
otherwise, except for normal salaries and expense reimbursement, or any purchase
or redemption of any shares of its capital stock;

                  (f) any mortgage or pledge of any of its properties or assets
or any subjecting of them to any lien, security interest, charge, or other
encumbrance, except liens or current property taxes not yet due and payable;

                  (g) any sale, assignment, or transfer of any patents,
trademarks, service marks, trade names, copyrights, trade secrets, or other
intangible assets or, to the best of the Company's knowledge, unauthorized
disclosure of any proprietary confidential information;

                  (h) any damage, destruction, or loss, whether or not covered
by insurance, materially and adversely affecting the assets, properties,
financial condition, operating results, prospects, or business (as such business
is presently conducted and as it is proposed to be conducted);

                  (i) any waiver of any valuable right or of any material debt;


                                       5
<PAGE>

                  (j) any discharge or satisfaction of any lien, claim, or
encumbrance, or payment of any of its obligations, except in the ordinary course
of business and which is not material to its assets, properties, financial
condition, operating results, or business (as such business is presently
conducted and as it is proposed to be conducted);

                  (k) any change or amendment of or default under any material
contract or arrangement by which the Company or any Subsidiary or any of the
assets or properties of the Company or any Subsidiary are bound or subject;

                  (l) any material change in any compensation arrangement or
agreement with any executive officer or key employee;

                  (m) any default under any material contract or agreement or
any indenture or debt;

                  (n) any loans or advances to, or guarantees for the benefit
of, any person; or

                  (o) to the best of the Company's knowledge, any other event or
condition of any character which could reasonably be expected to materially and
adversely affect the assets, properties, financial condition, operating results,
or business of the Company and its Subsidiaries, taken together (as such
business is presently conducted and as it is proposed to be conducted).

            3.11 Taxes.

                  (a) The Company and each of its Subsidiaries has accurately
prepared and timely filed all returns, estimates, information statements and
reports required to be filed by it with any taxing authority ("Company Returns")
relating to any and all taxes concerning or attributable to the Company and each
of its Subsidiaries or its, or their operations and such Company Returns are
true and correct in all material respects and have been completed in all
material respects in accordance with applicable law. There are no audits pending
with respect to the Company or any of its Subsidiaries by any governmental
authority. The Company and each of its Subsidiaries has paid all taxes and other
assessments due on or before the date hereof, and such payments were made prior
to the time that penalties would accrue thereon. The Company knows of no new tax
assessments.

                  (b) There is no tax deficiency outstanding or assessed or, to
the best of the Company's knowledge, proposed against the Company or any
Subsidiary that is not reflected as a liability on the Company Balance Sheet nor
has the Company or any Subsidiary executed any agreements or waivers extending
any statute of limitations on or extending the period for the assessment or
collection of any tax.

                  (c) Neither the Company nor any of its Subsidiaries has any
material liabilities for unpaid taxes that have not been accrued for or reserved
on the Company Balance Sheet, whether asserted or unasserted, contingent or
otherwise.


                                       6
<PAGE>

                  (d) The Company is not a party to any tax-sharing agreement or
similar arrangement with any other party, or any contractual obligation to pay
any tax obligations of, or with respect to any transaction relating to, any
other person or to indemnify any other person with respect to any tax.

                  (e) The Company has withheld or collected from each payment to
each of its employees the amount of all taxes (including, but not limited to,
federal income taxes and Federal Insurance Contribution Act taxes) required to
be withheld or collected therefrom, and has paid the same to the proper tax
receiving officers or authorized depositories.

                  (f) Neither the Company nor any of its stockholders has ever
filed (a) an election pursuant to Section 1362 of the Internal Revenue Code of
1986, as amended (the "Code"), that the Company be taxed as an S Corporation or
(b) a consent pursuant to Section 341(f) of the Code relating to collapsible
corporations.

            3.12 Properties and Assets. The Company has good and marketable
title to all of its material properties and assets, and good title to its
leasehold estates, and none of such properties or assets is subject to any
mortgage, pledge, lien, security interest, lease, charge or encumbrance other
than liens resulting from taxes which have not yet become delinquent, liens and
encumbrances which have arisen in the ordinary course of business that do not in
any case materially detract from the value of the property subject thereto or
materially impair the operations of the Company and those the material terms of
which are described in Exhibit C. The tangible and intangible assets and
properties owned or leased by the Company and its Subsidiaries include all
properties, assets, and rights necessary to conduct the business of the Company
and its Subsidiaries as currently conducted or as presently proposed to be
conducted. All tangible assets and properties owned or leased by the Company and
its Subsidiaries that are material or necessary to the Company's business as
currently conducted are in good condition and repair, ordinary wear excepted.

            3.13 Intellectual Property. Set forth on Exhibit C is a true and
complete list of all patents, patent applications, trademarks and service marks,
trademark and service mark applications, trade names, copyright registrations
and applications and material licenses of third party software (other than
licenses of "off the shelf" or standard software products) presently used by the
Company or any of its Subsidiaries. To the best of the Company's knowledge, the
Company and its Subsidiaries together own or possess sufficient legal rights to
all patents, trademarks, service marks, trade names, copyrights, trade secrets,
information and other proprietary rights and processes (collectively,
"Intellectual Property Rights") necessary for the Company's business as now
conducted or as presently proposed to be conducted without any known
infringement of the right or others. There are no outstanding options, licenses
or agreements of any kind relating to the Intellectual Property Rights, nor is
the Company or any of its Subsidiaries bound by or a party to any options,
licenses or agreements of any kind with respect to the Intellectual Property
Rights of any other person or entity other than such licenses or agreements
arising from the purchase of "off the shelf" or standard products. Neither the
Company nor any of its Subsidiaries has received any notice that it is
infringing upon, violating or otherwise acting adversely to, or by conducting
its business as proposed would infringe upon,


                                       7
<PAGE>

violate or otherwise act adversely to, and, to the best of the Company's
knowledge, neither the Company nor any of its Subsidiaries is violating the
right or claimed right of any person or entity under or with respect to any
Intellectual Property Rights. Except as disclosed in Exhibit C, to the best of
its knowledge, neither the Company nor any of its Subsidiaries is obligated or
under any liability to make payments by way of royalties, fees or otherwise to
any owner, licensor of, claimant to, or other party to any option, license or
agreement of any kind with respect to, any Intellectual Property Rights, or
other intangible assets material to the conduct of the Company's or any
Subsidiary's business. The Company is not aware that any of its or its
Subsidiaries' employees is obligated under any contract (including licenses,
covenants or commitments of any nature) or subject to any judgment, decree or
order of any court or administrative agency, that would interfere with their
duties to the Company or any Subsidiary or that would conflict in any material
respect with the Company's or any Subsidiary's business as currently conducted
or as proposed to be conducted. Neither the execution nor delivery of the
Agreement, nor the conduct of the Company's or any Subsidiary's business, as
currently conducted or as proposed to be conducted, will, to the best of the
Company's knowledge, conflict with or result in a breach of the terms,
conditions or provisions of, or constitute a default under, any contract,
covenant or instrument under which any employee is now obligated. The Company
does not believe it is or will be necessary to utilize any inventions, trade
secrets or proprietary information of any of its or any Subsidiaries' employees
made prior to their employment by the Company or any Subsidiary, except for
inventions, trade secrets or proprietary information that have been assigned to
the Company or any Subsidiary.

            3.14 Insurance. The Company and each of its Subsidiaries maintains
valid policies of workers' compensation insurance and of insurance with respect
to its properties and business of the kinds and in the amounts not less than are
customarily obtained by corporations of established reputation engaged in the
same or similar business and similarly situated, including, without limitation,
insurance against loss, damage, fire, theft, public liability, products
liability and other risks. The Company has in full force and effect term life
insurance, payable to the Company, on the life of Hussein A. Enan in the amount
of Two Million Dollars ($2,000,000). To the best knowledge of the Company,
neither the Company nor any of its Subsidiaries is in default with respect to
its obligations under any insurance policy maintained by it.

            3.15 Material Contracts and Obligations. Exhibit C sets forth a list
of all material agreements or commitments of any nature to which the Company or
any Subsidiary is a party or by which it is bound, including without limitation
(a) each agreement which requires future expenditures by the Company in excess
of $100,000 in the aggregate or which might result in payments to the Company in
excess of $100,000 in the aggregate, (b) all employment and consulting
agreements, employee benefit, bonus, pension, profit-sharing, stock option,
stock purchase and similar plans and arrangements, and distributor and sales
representative agreements, and (c) any agreement with any stockholder, officer
or director of the Company, or any "affiliate" or "associate" of such persons
(as such terms are defined in the rules and regulations promulgated under the
Securities Act of 1933, as amended (the "Securities Act")), including without
limitation any agreement or other arrangement providing for the furnishing of
services by, rental of real or personal property from, or otherwise requiring
payments to, any


                                       8
<PAGE>

such person or entity. All the material agreements or commitments of any nature
to which the Company or any Subsidiary is a party or by which it is bound are
valid, binding, and in full force and effect in all material respects, and are
valid, binding, and enforceable by the Company or such Subsidiary in accordance
with their respective terms, subject to laws of general application relating to
bankruptcy, insolvency, and the relief of debtors and the rules of law governing
specific performance, injunctive relief, or other equitable remedies.

            3.16 Compliance. The Company and each of its Subsidiaries has, in
all material respects, complied with its Certificate of Incorporation and
Bylaws, as amended, and all laws, regulations and orders applicable to its
business. The Company and each of its Subsidiaries has complied with any term or
provision of any mortgage, indebtedness, indenture, contract, agreement, or
instrument to which it is a party where the failure to so comply would have a
material adverse effect on the Company's business, prospects or results of
operations.

            3.17 Employees. The Company is not aware that any officer or key
employee, or that any group of key employees, intends to terminate their
employment with the Company or any Subsidiary, nor does the Company or any
Subsidiary have a present intention to terminate the employment of any officer,
key employee or group of key employees. None of the employees of the Company or
any Subsidiary is represented by any labor union or covered by any collective
bargaining agreement, and there is no labor strike, organizational drive or
other labor trouble pending, or to the best of the Company's knowledge
threatened, with respect to the Company or any Subsidiary. To the Company's
knowledge, the Company and each of its Subsidiaries has complied with all
applicable state and federal equal employment opportunity and other laws related
to employment. To the best of the Company's knowledge, no employee or consultant
of the Company or any Subsidiary is in violation of any term of any employment
contract, patent disclosure agreement, or any other contract or agreement
relating to the relationship of any such person with the Company or any
Subsidiary or any other party because of the nature of the business conducted or
proposed to be conducted by the Company and its Subsidiaries. All employees and
consultants of the Company and each of its Subsidiaries involved in the
technical development of the Company's or any Subsidiary's software have
executed proprietary information agreements, copies of which will have been made
available to the Purchasers or its counsel prior to the Closing. The Company
does not anticipate the necessity to acquire rights to any inventions of any
employees, or people it currently intends to hire, made prior to their
employment by the Company or any Subsidiary. Neither the Company nor any of its
Subsidiaries is a party to or bound by any currently effective employment
contract, deferred compensation agreement, bonus plan, incentive plan, profit
sharing plan, retirement agreement, or other employee compensation agreement,
except as set forth on Exhibit C. Subject to applicable law, the employment of
each officer and employee of the Company and of each of its Subsidiaries is
terminable at will by the Company or such Subsidiaries, except as set forth on
Exhibit C.

            3.18 Books and Records. The minute books of the Company contain
complete and accurate records of all meetings and other corporate actions of its
stockholders and its Board of Directors and committees thereof. The stock ledger
of the Company is complete and reflects all issuances, transfers, repurchases
and cancellations of shares of capital stock of the Company.


                                       9
<PAGE>

            3.19 Registration Rights. Except as set forth on Exhibit C, the
Company is not under any obligation, and has not granted any rights, to register
(as defined in the Amended Rights Agreement) any of the Company's presently
outstanding securities or any of its securities that may hereafter be issued.

            3.20 Interested Party Transactions. To the best of the Company's
knowledge, no director, officer or stockholder of the Company, or any member of
his or her immediate family, has any interest in (i) any material equipment or
other property or asset, real or personal, tangible or intangible, including,
without limitation, any of the Intellectual Property Rights, used in connection
with or pertaining to the business of the Company, (ii) any creditor, supplier,
customer, manufacturer, agent, representative, or distributor of any of the
Company's products, (iii) any entity that competes with the Company or with
which the Company is affiliated or has a business relationship, or (iv) any
agreement, obligation or commitment, written or oral, to which Company is a
party; provided, however, that no such person shall be deemed to have such an
interest solely by virtue of ownership of less than five percent (5%) of the
outstanding stock or debt securities of any publicly held company, the stock or
debt securities of which are traded on a recognized stock exchange or on the
Nasdaq National Market. Neither the Company nor any of its Subsidiaries is a
guarantor or indemnitor of any indebtedness of any other person or entity.

            3.21 Offering Valid. Assuming the accuracy of the representations
and warranties of the Purchasers contained in Section 4 hereof, the offer, sale
and issuance of the Shares and the shares of Common Stock issuable upon
conversion of the Shares are and will be exempt from the registration
requirements of the Securities Act and exempt from registration and
qualification under the registration, permit or qualification requirements of
all applicable state securities laws. Neither the Company nor any agent on its
behalf has solicited or will solicit any offers to sell or has offered to sell
or will offer to sell all or any part of the Shares to any person or persons so
as to bring the sale of such Shares by the Company within the registration
provisions of the Securities Act or any state securities law.

            3.22 Disclosures. Neither this Agreement nor the Amended Rights
Agreement nor any Exhibit hereto or thereto, nor any certificate or instrument
furnished to the Purchasers in connection with the transactions contemplated by
this Agreement, when read together, contains or will contain any untrue
statement of a material fact or omits or will omit to state a material fact
necessary in order to make the statements contained herein or therein, in light
of the circumstances under which they were made, not misleading. The Company has
fully provided the Purchasers with all the information which the Purchasers have
requested for deciding whether to purchase the Shares, including true and
complete copies of all documentation affecting rights of any kind that exist or
may have existed, to which the Company is a party or of which it is aware, with
respect to holders of securities of the Company. All underlying documents
incorporated or referred to in any exhibit hereto or to the Amended Rights
Agreement, or in documents furnished to the Purchasers pursuant to this
Agreement by the Company, are true and correct copies thereof, as the same have
been or shall be amended or modified. All information relating to the Company
and its Subsidiaries which, to the best of the Company's knowledge, could
reasonably be anticipated to have a material adverse effect on the existing or
expected


                                       10
<PAGE>

financial condition, indebtedness, operating results, customer relations,
employee relations, business or properties of the Company has been disclosed to
the Purchasers.

            3.23 Operating Rights. To the best of the Company's knowledge, the
Company and each of its Subsidiaries has all operating authority, licenses,
franchises, permits, certificates, consents, rights, and privileges
(collectively, the "Licenses") as are necessary to the operation of its
business, as now conducted or as presently proposed to be conducted, the absence
of which would have a material and adverse effect on the business of the Company
and its Subsidiaries, taken as a whole. Such Licenses are in full force and
effect, no material violations have been or are expected by the Company to have
been recorded in respect of any such Licenses, and no proceeding is pending or,
to the best knowledge of the Company, threatened that could result in the
revocation or limitation of any of such Licenses. The Company and each of its
Subsidiaries has conducted its business so as to comply in all material respects
with all such material Licenses. The Company and each of its Subsidiaries has
not granted rights or licenses to develop, produce, assemble, license, market,
or sell its products to any person other than in the ordinary course of its
business, and is not bound by any other agreement that affects the Company's or
any Subsidiary's exclusive right to develop, produce, assemble, license, market,
or sell its products.

            3.24 Brokers or Finders. Neither the Company nor any of its
Subsidiaries has incurred or will incur, directly or indirectly, as a result of
any action taken by the Company or any Subsidiary, any liability for brokerage
or finders' fees or agents' commissions or any similar charges in connection
with this Agreement, except as described in Exhibit C (which liability shall be
solely the liability of the Company).

            3.25 Environmental Matters. The Company and each of its
Subsidiaries, and the uses made by each of its properties and assets, are in
compliance in all material respects with all environmental laws, regulations,
rules, orders and ordinances, and the Company and each of its Subsidiaries, to
the best of the Company's knowledge, holds all permits and licenses required to
conduct its business thereunder. To the best of the Company's knowledge, all
properties and assets leased or owned by the Company and each of its
Subsidiaries, including, without limitation, all structures, contents, soil,
sub-soil, and groundwater, do not contain hazardous substances in quantities
that could reasonably be expected to have a material adverse effect on the
Company and each of its Subsidiaries. To the best of the Company's knowledge,
the Company and each of its Subsidiaries has no liability or obligation, whether
to any governmental authority or to any other person or entity, for damages,
claims, penalties, forfeitures, or otherwise, as a consequence of the
generation, transportation, or disposal of any such hazardous substance or any
"hazardous waste," as defined in 42 U.S.C. 6901, et seq.

            3.26 Section 83(b) Elections. To the best of the Company's
knowledge, all individuals who have purchased shares of the Company's Common
Stock have timely filed elections under Section 83(b) of the Internal Revenue
Code of the United States and any analogous provisions of applicable state tax
laws.


                                       11
<PAGE>

            3.27 U.S. Real Property Holding Corporation. Neither the Company nor
any of its Subsidiaries is now or has ever been a "United States Real Property
Holding Corporation," as defined in Section 897(c)(2) of the Internal Revenue
Code of the United States and Section 1.897-2(b) of the Treasury Regulations
promulgated by the Internal Revenue Service thereunder, and the Company and each
of its Subsidiaries has filed with the Internal Revenue Service all statements,
if any, with its United States income tax returns which are required under
Section 1.897-2(h) of such Regulations.

            3.28 Private Offering. The Company has not offered any of the Shares
or any similar security of the Company for sale to, or solicited offers to buy
any thereof from, or otherwise approached or negotiated with respect thereto
with, any prospective purchasers, other than the Purchasers, persons who qualify
as "accredited investors," as such term is defined in SEC Regulation D, and up
to ten (10) other prospective purchasers who are "qualified institutional
buyers" within the meaning of SEC Rule 144A.

            3.29 Use of Proceeds. The Company intends to apply the net proceeds
from the sale of Shares for general corporate purposes.

            3.30 Margin Securities. None of the transactions contemplated herein
and in the Shares (including, without limitation, the use of the proceeds from
the sale of the Shares) violates, will violate, or will result in a violation of
Section 7 of the Securities Exchange Act of 1934, as amended, or any regulations
issued pursuant thereto, including, without limitation, Regulation G, Regulation
T, and Regulation X of the Board of Governors of the Federal Reserve System, 12
C.F.R., Chapter II. Neither the Company nor any of its Subsidiaries owns, or
with the proceeds of the sale of the Shares intends to own, carry, or purchase,
or refinance borrowings that were used to own, carry, or purchase, any margin
security, including margin securities originally issued by the Company. The
obligations of the Company under this Agreement and the Shares are not and will
not be secured by any margin sold on the basis of any such collateral.

            3.31 Absence of Foreign or Enemy Status; Sensitive Payments. Neither
the Company nor any of its Subsidiaries is in violation of and neither the issue
and sale of the Shares by the Company, nor its use of the proceeds thereof as
contemplated by this Agreement, will violate the Trading With the Enemy Act, as
amended, or any executive orders, proclamations, or regulations issued pursuant
thereto, including without limitation, regulations administered by the Office of
Foreign Asset Control of the Department of the Treasury (31 C.F.R., Subtitle B,
Chapter V). To the best knowledge of the Company, none of the Company or any
Subsidiary or any director, officer, agent, employee, or other person associated
with or acting on behalf of the Company or any Subsidiary has used any corporate
funds for unlawful contributions, gifts, entertainment, or other unlawful
expenses relating to political activity or otherwise; made any direct or
indirect unlawful payment to government officials or employees from corporate
funds, or has been reimbursed from corporate funds for any such payment
theretofore made; established or maintained any unlawful or any unrecorded fund
of corporate moneys or other asset; made any false or fictitious entries on the
books or records of the Company or any Subsidiary; made any bribe, rebate,
payoff, influence payment, kickback, or other unlawful payment; or made any
material favor or gift which is not deductible for federal income tax purposes.


                                       12
<PAGE>

      4. Representations of the Purchasers and Restrictions on Transfer.

            4.1 Representations and Warranties of the Purchasers. Each of the
Purchasers hereby severally represents and warrants to the Company as follows:

            (a) The Shares, and the shares of Common Stock into which the Shares
may be converted (collectively, the "Securities") are being acquired for such
Purchaser's own account, for investment and not with a view to, or for resale in
connection with, any distribution or public offering thereof within the meaning
of the Securities Act or California law.

            (b) Such Purchaser understands that the Securities have not been
registered under the Securities Act by reason of their issuance in a transaction
exempt from the registration and prospectus delivery requirements of the
Securities Act pursuant to Section 4(2) thereof, that the Company has no present
intention of registering the Securities, that the Securities must be held by the
Purchaser indefinitely, and that the Purchaser must therefore bear the economic
risk of such investment indefinitely, unless a subsequent disposition thereof is
registered under the Securities Act or is exempt from registration. Such
Purchaser further understands that the Securities have not been qualified under
California law by reason of their issuance in a transaction exempt from the
qualification requirements of California law pursuant to Section 25102(f), which
exemption depends upon, among other things, the bona fide nature of the
Purchasers' investment intent expressed above.

            (c) During the negotiation of the transactions contemplated herein,
such Purchaser and its representatives and legal counsel have been afforded full
and free access to corporate books, financial statements, records, contracts,
documents and other information concerning the Company and to its offices and
facilities, have been afforded an opportunity to ask such questions of the
Company's officers, employees, agents, accountants and representatives
concerning the Company's business, operations, financial condition, assets,
liabilities and other relevant matters as they have deemed necessary or
desirable, and have been given all such information as has been requested in
order to evaluate the merits and risks of the prospective investments
contemplated herein. The foregoing does not limit or modify the right of each of
the Purchasers to rely on the representations and warranties of the Company set
forth in Section 3 hereof.

            (d) Such Purchaser has such knowledge and experience in financial
and business matters that such Purchaser is capable of evaluating the merits and
risks of the purchase of the Securities pursuant to the terms of this Agreement
and of protecting such Purchaser's interest in connection therewith. Such
Purchaser and its representatives has been solely responsible for such
Purchaser's own "due diligence" investigation of the Company and its management
and business, for its own analysis of the merits and risks of this investment,
and for its own analysis of the fairness and desirability of the terms of the
investment. The foregoing does not limit or modify the right of each of the
Purchasers to rely on the representations and warranties of the Company set
forth in Section 3 hereof.

            (e) Such Purchaser is an "Accredited Investor" as that term is
defined in Rule 501 of Regulation D promulgated under the Securities Act. Such
Purchaser is able to bear


                                       13
<PAGE>

the economic risk of the purchase of the Securities pursuant to the terms of
this Agreement, including a complete loss of such Purchaser's investment in the
Securities.

            (f) Such Purchaser has the full right, power and authority to enter
into and perform such Purchaser's obligations under this Agreement and the
Amended Rights Agreement. This Agreement and the Amended Rights Agreement
constitute the valid and binding obligations of such Purchaser, enforceable in
accordance with their respective terms except as limited by applicable
bankruptcy, insolvency, reorganization, moratorium or other laws of general
application relating to or affecting enforcement of creditors' rights and rules
or laws concerning equitable remedies and except as the indemnification
provisions set forth in Section 3.6 of the Amended Rights Agreement may be
limited by principles of public policy.

            (g) No consent, approval or authorization of or designation,
declaration or filing with any governmental authority on the part of such
Purchaser is required in connection with the valid execution and delivery of
this Agreement.

            4.2 Legend. Each certificate representing the Shares, or the Common
Stock issuable upon conversion of the Shares, may be endorsed with legends in
substantially the following form:

                  (i) "THE SECURITIES EVIDENCED BY THIS CERTIFICATE HAVE NOT
      BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, AND MAY NOT
      BE SOLD, TRANSFERRED, ASSIGNED OR HYPOTHECATED UNLESS THERE IS AN
      EFFECTIVE REGISTRATION STATEMENT UNDER SUCH ACT COVERING SUCH SECURITIES,
      THE TRANSFER IS MADE IN COMPLIANCE WITH RULE 144 PROMULGATED UNDER SUCH
      ACT OR THE COMPANY RECEIVES AN OPINION OF COUNSEL FOR THE HOLDER OF THESE
      SECURITIES REASONABLY SATISFACTORY TO THE COMPANY, STATING THAT SUCH SALE,
      TRANSFER, ASSIGNMENT OR HYPOTHECATION IS EXEMPT FROM THE REGISTRATION AND
      PROSPECTUS DELIVERY REQUIREMENTS OF SUCH ACT."

                  (ii) Any other legends required by California law or other
      applicable state securities laws.

      The Company need not register a transfer of any such securities and may
also instruct its transfer agent not to register the transfer of any such
securities, unless the conditions specified in the foregoing legends are
satisfied.

      5. Conditions to the Obligations of the Purchasers. The obligation of each
of the Purchasers to purchase the Shares at the Closing is subject to the
fulfillment, or the waiver by such Purchaser, of each of the following
conditions on or before the Closing:

            5.1 Accuracy of Representations and Warranties. Each representation
and warranty of the Company contained in Section 3 hereof shall be true and
correct when made, and


                                       14
<PAGE>

shall be true and correct on and as of the Closing Date with the same effect as
though such representation and warranty had been made on and as of that date.

            5.2 Performance. The Company shall have performed and complied with
all agreements and conditions contained in this Agreement required to be
performed or complied with by the Company prior to or at the Closing.

            5.3 Opinion of Counsel. The Purchasers shall have received an
opinion from GCW&F, dated the Closing Date, addressed to each of the Purchasers,
in substantially the form attached hereto as Exhibit E.

            5.4 Certificates and Documents. The Company shall have delivered to
the Purchasers:

                  (a) The Fourth Amended Certificate of the Company, as in
effect as of the Closing Date, certified by and filed with the Secretary of
State of the State of Delaware;

                  (b) Certificates, as of the most recent practicable dates, as
to the corporate good standing of the Company issued by the Secretary of State
of the State of Delaware and the Secretary of State of the State of California;

                  (c) Bylaws of the Company, certified by its Secretary or
Assistant Secretary as of the Closing Date; and

                  (d) Resolutions of the Board of Directors of the Company,
authorizing and approving all matters in connection with this Agreement and the
transactions contemplated hereby, certified by the Secretary or Assistant
Secretary of the Company as of the Closing Date.

            5.5 Amended Rights Agreement. The Company and the other parties to
the Amended Rights Agreement (other than the Purchasers) shall have executed and
delivered the Amended Rights Agreement.

            5.6 Joint Venture Agreement. The Company shall have executed and
delivered SOFTBANK the Joint Venture Agreement, in the form attached hereto as
Exhibit F (the "Joint Venture Agreement") and shall not be in material default
themselves.

            5.7 Compliance Certificate. The Company shall have delivered to the
Purchasers a certificate, executed by the President or Chief Executive Officer
of the Company, dated the Closing Date, certifying to the fulfillment of the
conditions specified in Sections 5.1 and 5.2 herein.

            5.8 Third Party Consents. The Company shall have obtained all
consents, approvals, permits and waivers necessary for consummation of the
transactions contemplated by this Agreement which need to be obtained prior to
the Closing Date.

            5.9 No Adverse Changes. During the period from the date hereof to
the Closing Date, (i) the business of the Company and its Subsidiaries shall
have been conducted


                                       15
<PAGE>

only in, and the Company and its Subsidiaries shall not have taken any action
except in, the ordinary course of business and in a manner consistent with past
practice, (ii) there shall have been no material adverse change in the
operations or the business of the Company and its Subsidiaries and no material
deterioration of or damage to the assets of the Company and its Subsidiaries
taken as a whole, and (iii) there shall have been no injunction, writ,
preliminary restraining order or other order in effect of any nature issued by a
court or governmental agency of competent jurisdiction prohibiting the
consummation of the transactions contemplated by this Agreement or otherwise
directing that the transactions contemplated by this Agreement not be
consummated in the manner provided for in this Agreement..

            5.10 Other Matters. All corporate and other proceedings in
connection with the transactions contemplated by this Agreement and all
documents and instruments incident to such transactions shall be reasonably
satisfactory in substance and form to each of the Purchasers, and each of the
Purchasers shall have received all such counterpart originals or certified or
other copies of such documents as they may reasonably request.

      6. Conditions to Obligations of the Company. The obligations of the
Company under Section 1.2 hereof are subject to the fulfillment, or the waiver,
of the following conditions on or before the Closing:

            6.1 Accuracy of Representations and Warranties Each representation
and warranty of the Purchasers contained in Section 4 hereof shall be true and
correct when made, and shall be true and correct on and as of the Closing Date
with the same effect as though such representation and warranty had been made on
and as of that date.

            6.2 Amended Rights Agreement. The Purchasers and the other parties
to the Amended Rights Agreement (other than the Company) shall have executed and
delivered the Amended Rights Agreement.

            6.3 Joint Venture Agreement. SOFTBANK shall have executed and
delivered to the Company the Joint Venture Agreement and shall not be in
material breach themselves.

      7. Covenants.

            7.1 Commercially Reasonable Efforts. Subject to the terms and
conditions of this Agreement, during the period prior to Closing, each party
agrees to use all commercially reasonable efforts to insure that the conditions
to any of the other parties' obligations under Section 5 and 6, insofar as such
matters are within the control of such party, are satisfied as promptly as
practicable, and shall not take any action which would reasonably be expected to
result in any of the representations and warranties of such party becoming
untrue or in any of the conditions to Closing set forth in Sections 5 and 6 not
being satisfied. Subject to the terms and conditions of this Agreement, each
party will use commercially reasonable efforts to take, or cause to be taken,
all actions and to do, or cause to be done, all things necessary or desirable
under applicable laws and regulations to consummate the transactions
contemplated by this Agreement. Notwithstanding anything herein to the contrary,
the Purchasers shall in no event be


                                       16
<PAGE>

required to take any action with respect to obtaining the execution and delivery
of any documents by the Company or its stockholders.

            7.2 Notification; Updates to Disclosure Schedule.

                  (a) During the period prior to the Closing Date, the Company,
on the one hand, and each of the Purchasers, on the other hand, shall promptly
notify the other parties in writing of:

                        (i) the discovery by any of them of any event,
condition, fact or circumstance that occurred or existed on or prior to the date
of this Agreement and that caused or constitutes a breach of any representation
or warranty made by them in this Agreement;

                        (ii) any event, condition, fact or circumstance that
occurs, arises or exists after the date of this Agreement and that would cause
or constitute a breach of any representation or warranty made by any of them in
this Agreement if such event, condition, fact or circumstance had occurred,
arisen or existed on or prior to the date of this Agreement;

                        (iii) any breach of any covenant or obligation of any of
them; or

                        (iv) any event, condition, fact or circumstance that may
make the timely satisfaction of any of the conditions set forth in Section 5 or
Section 6 impossible or unlikely.

                  (b) The Company may, no later than five (5) business days
prior to the Closing, deliver to the Purchasers a written update to the
Company's Schedule of Exceptions attached hereto as Exhibit C specifying a
change to such Schedule of Exceptions arising as a result of developments
occurring after the date of this Agreement. No later than one (1) business day
prior to the Closing, the Purchasers shall provide written notice to the
Company, which written notice shall specify whether the Purchasers have, in
their sole discretion, accepted or rejected such update. In the event such
update is accepted, such update shall be deemed to supplement and amend the
Company's Schedule of Exceptions attached hereto as Exhibit C. Notwithstanding
anything therein to the contrary, no such update that is not otherwise accepted
by the Purchasers in the manner described above shall be deemed to supplement or
amend the Company's Schedule of Exceptions attached hereto as Exhibit C for the
purpose of (A) determining the accuracy of any of the representations and
warranties made by the Company in this Agreement, or (B) determining whether any
of the conditions set forth in Section 5 have been satisfied unless the parties
agree to proceed with the Closing, in which case the update shall be deemed to
supplement or amend the Company's Schedule of Exceptions attached hereto.

            7.3 Further Assurances. Each party shall execute and deliver such
additional instruments, documents or other writings as may be reasonably
requested by any other party, before or after the Closing, in order to confirm
and carry out and to effectuate fully the intent and purposes of this Agreement
and the other transactions contemplated by this Agreement. Without limitation of
the foregoing, the parties hereto hereby agree to use all reasonable efforts to
prevent


                                       17
<PAGE>

any order or other action described in clause (iii) of Section 5.9 from becoming
final and unappealable.

      8. Termination.

            8.1 Right of Termination. This Agreement may be terminated at any
time prior to the Closing:

                  (a) by the written agreement of the Company and Purchasers who
have agreed to purchase more than 50% of the Shares in the aggregate, as set
forth on the Schedule of Purchasers;

                  (b) by the Company as to any Purchaser if such Purchaser
breaches any material term or condition of this Agreement and there is no
reasonable possibility of cure prior to the Closing;

                  (c) by any Purchaser, as to such Purchaser, if the Company
breaches any material term or condition of this Agreement and there is no
reasonable possibility of cure prior to the Closing;

                  (d) by the Company if the Closing has not taken place on or
before February 15, 1999 (other than as a result of any failure on the part of
the Company to comply with or perform its covenants and obligations under this
Agreement);

                  (e) by any Purchaser, as to such Purchaser, if the Closing has
not taken place on or before February 15, 1999 (other than as a result of any
failure on the part of the Purchasers to comply with or perform its covenants
and obligations under this Agreement); or

                  (f) by any of the Company or the Purchasers in the event any
court or governmental authority of competent jurisdiction shall have issued any
order or taken any other action restricting, enjoining or otherwise prohibiting
the transactions contemplated by this Agreement and such order or other action
shall have become final and unappealable.

            8.2 Effects of Termination. If this Agreement shall be terminated
pursuant to the preceding Section 8.1, all obligations of the parties hereto
under this Agreement that relate to any Closing (or the transactions
contemplated thereby or in connection therewith) that have not been consummated
shall terminate, provided that nothing in this Section 8 shall relieve any party
of liability for breach of any representation, warranty, covenant or agreement
herein or in the other transactions contemplated by this Agreement.

      9. Miscellaneous.

            9.1 Survival of Representations and Warranties. All agreements,
representations and warranties contained herein shall survive the execution and
delivery of this Agreement and the closing of the transactions contemplated
hereby, regardless of any investigation made by any party.


                                       18
<PAGE>

            9.2 Notices. All notices and other communications hereunder shall be
in writing and shall be deemed given if delivered personally or by commercial
delivery service, or mailed by registered or certified mail (return receipt
requested) or sent via facsimile (with confirmation of receipt), addressed (a)
if to a Purchaser, at the address or addresses set forth on Exhibit A or at such
other address as such Purchaser shall have furnished the Company in writing, or
(b) if to the Company, at the address of its principal place of business, or at
such other address as the Company shall have furnished to the Purchaser in
writing, with a copy to Gray Cary Ware & Freidenrich LLP, 400 Hamilton Avenue,
Palo Alto, California 94301, Fax 650-327-3699, Attn.: Dennis C. Sullivan, Esq.

            9.3 Expenses. The Company and the Purchasers each shall pay all
costs and expenses that it incurs with respect to the negotiation, execution,
delivery and performance of this Agreement and the transactions contemplated
hereby. In the event of an action to resolve a dispute regarding interpretation
of this Agreement, the expenses of the prevailing party shall be paid by the
party which does not prevail.

            9.4 Entire Agreement. This Agreement, the exhibits to the Agreement
and other documents delivered pursuant hereto embody the entire agreement and
understanding between the parties hereto with respect to the subject matter
hereof and supersedes all prior agreements and understandings relating to such
subject matter.

            9.5 Amendments and Waivers. Except as otherwise expressly set forth
in this Agreement, any term of this Agreement may be amended and the observance
of any term of this Agreement may be waived (either generally or in a particular
instance and either retroactively or prospectively), with the written consent of
the Company and the holders of more than a majority of the Shares and the shares
of Common Stock issued upon conversion of any Shares. Any amendment or waiver
effected in accordance with this Section 9.5 shall be binding upon each holder
of any Shares (including shares of Common Stock into which such Shares have been
converted), each future holder of all such securities and the Company. No
waivers of or exceptions to any term, condition or provision of this Agreement,
in any one or more instances, shall be deemed to be, or construed as, a further
or continuing waiver of any such term, condition or provision.

            9.6 Counterparts. This Agreement may be executed in one or more
counterparts, each of which shall be deemed to be an original, but all of which
shall be one and the same document.

            9.7 Section Headings. The Section headings in this Agreement are for
the convenience of the parties and in no way alter, modify, amend, limit, or
restrict the contractual obligations of the parties.

            9.8 Governing Law. This Agreement shall be governed by and construed
in accordance with the laws of the State of California, U.S.A., as such laws are
applied to agreements between California residents entered into and to be
performed entirely within California.


                                       19
<PAGE>

            9.9 Press Releases and Public Announcement. No party shall issue any
press release or public announcement relating to the subject matter of this
Agreement without the prior written approval of the other parties hereto;
provided, however, that any party may make any public disclosure it believes in
good faith is required by applicable law or any listing or trading agreement
concerning its publicly-traded securities (in which case, the disclosing party
will use its best efforts to advise the other parties prior to making the
disclosure).

               [The remainder of this page is intentionally blank]


                                       20
<PAGE>

COUNTERPART SIGNATURE PAGE TO INSWEB SERIES D PREFERRED STOCK PURCHASE AGREEMENT

COMPANY:                                INSWEB CORPORATION

                                        By:  /s/ Hussein A. Enan
                                            ------------------------------------
                                        Printed: 
                                                 -------------------------------
                                        Title: 
                                               ---------------------------------


PURCHASERS:                             SOFTVEN NO. 2 INVESTMENT ENTERPRISE
                                        PARTNERSHIP

                                        By:  /s/ Yoshitaka Kitao
                                            ------------------------------------
                                        Printed: 
                                                 -------------------------------
                                        Title: 
                                               ---------------------------------


                                        SOFTBANK VENTURES, INC.

                                        By:  /s/ Yoshitaka Kitao
                                            ------------------------------------
                                        Printed: 
                                                 -------------------------------
                                        Title: 
                                               ---------------------------------


                                        CENTURY CAPITAL PARTNERS, L.P.

                                        By:  /s/ Richard J. Freeman
                                            ------------------------------------
                                        Printed: Richard J. Freeman
                                                 -------------------------------
                                        Title:   Managing Partner
                                               ---------------------------------


                                       21
<PAGE>

                                    EXHIBIT A

                             SCHEDULE OF PURCHASERS

Name and Address                            Number of Shares      Purchase Price
- ----------------                            ----------------      --------------

SOFTVEN No. 2 Investment Enterprise                  141,213      $23,000,067.00
Partnership                                 
1-16-8 Nihonbashi-Kakigaracho               
Chuo-ku, Tokyo 103 0014, Japan              
Attention: Mr. Yoshitaka Kitao and          
Hidetoshi Sasaki.                           
Fax:  81-3-5642-0390                        
Tel:  81-3-5642-7213                        
                                            
with a copy to:                             
                                            
Morrison & Foerster LLP                     
AIG Building                                
7th Floor 1-1-3                             
Marunouchi, Chiyoda-Ku                      
Tokyo 100  Japan                            
Attention:  Ken P. Siegel, Esq.             
Fax:  011-81-3-3214-6512                    
Tel:  011-81-3-3214-6522           
                                            
SOFTBANK Ventures, Inc.                               42,978       $7,000,041.80
1-16-8 Nihonbashi-Kakigaracho               
Chuo-ku, Tokyo 103 0014, Japan              
Attention: Mr. Yoshitaka Kitao and          
Hidetoshi Sasaki.                           
Fax:  81-3-5642-0390                        
Tel:  81-3-5642-7213                        
                                            
with a copy to:                             
                                            
Morrison & Foerster LLP                     
AIG Building                                
7th Floor 1-1-3                             
Marunouchi, Chiyoda-Ku                      
Tokyo 100  Japan                            
Attention:  Ken P. Siegel, Esq.             
Fax:  011-81-3-3214-6512                    
Tel:  011-81-3-3214-6522          


                                       1
<PAGE>

Name and Address                            Number of Shares      Purchase Price
- ----------------                            ----------------      --------------

Century Capital Partners, L.P.                         6,430       $1,047,286.30
c/o Century Capital Management, Inc.
One Liberty Square
Boston, MA 02109              

                                  TOTAL              190,621      $31,772,269.10


                                       2
<PAGE>

                                    EXHIBIT B

                  FOURTH RESTATED CERTIFICATE OF INCORPORATION
<PAGE>

                                    EXHIBIT C

                             SCHEDULE OF EXCEPTIONS
<PAGE>

                                    EXHIBIT D

                            AMENDED RIGHTS AGREEMENT
<PAGE>

                                    EXHIBIT E

                               GCW&F LEGAL OPINION
<PAGE>

                                    EXHIBIT F

                             JOINT VENTURE AGREEMENT
<PAGE>

                                 AMENDMENT NO. 1
                                       TO
                   SERIES D PREFERRED STOCK PURCHASE AGREEMENT

      THIS AMENDMENT NO. 1 to SERIES D PREFERRED STOCK PURCHASE AGREEMENT (this
"Amendment") dated as of December ___, 1998 is entered into by and among InsWeb
Corporation, a Delaware corporation (the "Company"), and the other entities
whose names appear on the signature page hereto (the "Purchasers").

                                    RECITALS:

      A. The Company and the Purchasers have entered into that certain Series D
Preferred Stock Purchase Agreement dated December 15, 1998 (the "Agreement");
and

      B. The Company and the Purchasers now wish to amend certain provisions of
the Agreement and certain of the exhibits thereto as set forth below.

                                   AGREEMENT:

      NOW, THEREFORE, in consideration of the mutual promises and covenants
contained in this Agreement, the parties hereto agree as follows:

      1. Amendment of Agreement.

            1.1 Section 2 of the Agreement is hereby amended and restated to
read in its entirety as follows:

      "2. Closing Dates; Delivery.

            2.1 Closings. The purchase and sale of the Shares hereunder shall
      take place at two closings (individually, a "Closing" and, collectively,
      the "Closings") at the offices of Gray Cary Ware & Freidenrich LLP, 400
      Hamilton Avenue, Palo Alto, California 94301-1825 at 2:00 p.m., California
      time, on the dates hereinafter provided.

            2.2 First Closing. The Closing of the purchase and sale of the
      Shares designated for issuance at the first Closing as set forth on the
      Schedule of Purchasers (the "First Closing") shall be held on the later to
      occur of (i) December 30, 1998, (ii) the date on which the last to be
      fulfilled or waived of the conditions to closing set forth in Sections 5
      and 6 hereof have been fulfilled or waived in accordance with this
      Agreement, or (iii) such other date as is mutually agreed to by the
      Company and SOFTBANK Corp. ("SOFTBANK"). The date of the First Closing is
      hereinafter referred to as the "First Closing Date."

            2.3 Second Closing. The Closing of the purchase and sale of the
      Shares designated for issuance at the second Closing as set forth on the
      Schedule of Purchasers
<PAGE>

      (the "Second Closing") shall be held on the later to occur of (i) first
      business day following the date on which the last to be fulfilled or
      waived of the conditions to the Second Closing set forth in Sections 5 and
      6 hereof have been fulfilled or waived in accordance with this Agreement,
      or (ii) such other date as is mutually agreed to by the Company and
      SOFTBANK. Should the Series D Preferred be converted automatically into
      shares of Common Stock pursuant to the terms of the Fourth Restated
      Certificate prior to the Second Closing, the Purchasers shall purchase, in
      lieu of the Shares specified on the Schedule of Purchasers, the number of
      shares of Common Stock into which such Shares would have been converted
      had they been issued and sold immediately prior to such automatic
      conversion. The date of the Second Closing is hereinafter referred to as
      the "Second Closing Date," and the First Closing Date and the Second
      Closing Date are hereinafter collectively referred to as the "Closing
      Dates."

            2.4 Delivery. Subject to the terms and conditions of this Agreement,
      at each Closing the Company shall deliver to each of the Purchasers a
      stock certificate representing the Shares to be purchased by such
      Purchaser at such Closing (which shall be issued in such Purchaser's name)
      against payment of the purchase price therefor by check(s), payable to the
      order of the Company, or by wire transfer(s) of immediately available
      funds to the bank account of the Company."

            1.2 Section 3.2 of the Agreement is hereby amended as follows:

            (a) The words "Closing Date" and "Closing" in the first sentence of
Section 3.2(a) are changed to "First Closing Date" and "First Closing,"
respectively.

            (b) A new Section 3.2(b) is hereby added to the Agreement, as
      follows:

            "(b) The authorized capital stock of the Company as of the Second
      Closing Date and immediately prior to the Second Closing shall be as set
      forth in Section 3.2(a), subject, however, to (i) the prior sale and
      issuance of the Shares to be issued and sold at the First Closing, (ii)
      the issuance of shares of Common Stock and options to purchase Common
      Stock in connection with the Company's pending acquisition of Benelytics,
      Inc., as described in the Schedule of Exceptions, (iii) the grant of
      options to purchase shares of Common Stock under the Company's employee
      stock option plans and the exercise of options outstanding as of the date
      hereof and such additional options, (iv) the sale and issuance of Common
      Stock by the Company in an underwritten public offering pursuant to an
      effective registration under the Securities Act of 1933, as amended, at an
      aggregate public offering price of at least $20,000,000 and a per share
      price of at least $16.2875 (appropriately adjusted for stock splits,
      reverse stock splits and stock dividends from and after the date hereof),
      and (v) any other issuance of the Company's capital stock, or securities
      convertible into such capital stock, as may be approved by SOFTBANK."

            (c) Current Section 3.2(b) is hereby re-designated Section 3.2(c).


                                       2
<PAGE>

            1.3 Section 3.6 of the Agreement is hereby amended and restated to
read in its entirety as follows:

            "3.6 Governmental Consent. No consent, approval, order or
      authorization of, or registration, qualification, designation, declaration
      or filing with, any governmental authority is required on the part of the
      Company or any Subsidiary in connection with the execution and delivery of
      this Agreement and the Amended Rights Agreement, the offer, issuance, sale
      and delivery of the Shares, or the other transactions to be consummated at
      the Closings, as contemplated by this Agreement, except pursuant to the
      Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended from time
      to time, and the rules promulgated thereunder (the "HSR Act"), and except
      such other filings as shall have been made prior to and shall be effective
      on and as of the applicable Closing."

            1.4 Section 4.1(g) of the Agreement is hereby amended and restated
to read in its entirety as follows:

            "(g) No consent, approval, order or authorization of, or
      designation, declaration or filing with, any governmental authority is
      required on the part of such Purchaser in connection with the execution
      and delivery of this Agreement and the Amended Rights Agreement, the
      purchase of the Shares, or the other transactions to be consummated at the
      Closings, as contemplated by this Agreement, except (with respect to
      SOFTBANK Ventures, Inc. and SOFTVEN No. 2 Investment Enterprise
      Partnership) pursuant to the HSR Act."

            1.5 Section 5.1 of the Agreement is hereby amended and restated to
read in its entirety as follows:

            "5.1 Accuracy of Representation and Warranties. Each representation
      and warranty of the Company contained in Section 3 hereof shall have been
      true and correct when made, and shall be true and correct on and as of
      each Closing Date, with the same effect as though such representation and
      warranty had been made on and as of such date, except to the extent that
      any such representation and warranty speaks specifically as of an earlier
      date and except for changes contemplated by this Agreement."

            1.6 Section 5.8 of the Agreement is hereby amended and restated to
read in its entirety as follows:

            "5.8 Third Party Consents. The Company shall have obtained all
      consents, approvals, permits and waivers necessary for consummation of the
      transactions contemplated by this Agreement which need to be obtained
      prior to each Closing Date, including without limitation, if applicable,
      all required filings and the expiration or early termination of all
      applicable waiting periods under the HSR Act; provided, however, that such
      required filings and the expiration or early termination of all applicable
      waiting periods under the HSR Act shall only be a condition to the
      obligations of the Purchasers with respect to the Second Closing."


                                       3
<PAGE>

            1.7 A new Section 6.4 is hereby added to the Agreement as follows:

            "6.4 Third Party Consents. The Purchasers shall have obtained all
      consents, approvals, permits and waivers necessary for consummation of the
      transactions contemplated by this Agreement which need to be obtained
      prior to each Closing Date, including without limitation, if applicable,
      all required filings and the expiration or early termination of all
      applicable waiting periods under the HSR Act; provided, however, that such
      required filings and the expiration or early termination of all applicable
      waiting periods under the HSR Act shall only be a condition to the
      obligations of the Company with respect to the Second Closing."

            1.8 A new Section 7.3 is hereby added to the Agreement as follows,
and current Section 7.3 of the Agreement is hereby re-designated Section 7.4:

            "7.3 Filings and Consents. To the extent applicable, the Company and
      the Purchasers shall make all filings required under the HSR Act relating
      to the transactions contemplated by this Agreement (and shall use their
      best efforts to cause their parent companies to make any such required
      filings) and shall each use their best efforts to cause any such required
      filings to be made as promptly as practicable after the date hereof. If a
      filing is required under the HSR Act, the Company and the Purchasers will
      each use commercially reasonable efforts to promptly furnish (and to cause
      their parent companies, as applicable, to promptly furnish) any
      information that may be required by the Federal Trade Commission (the
      "FTC") or the Department of Justice (the "DOJ") under the HSR Act in order
      for the requisite approvals for the purchase and sale of the Shares at the
      Second Closing, and the consummation of the related transactions
      contemplated by this Agreement, to be obtained or any applicable waiting
      periods to be terminated or expire; provided, however, that in the event
      the FTC or the DOJ issues a "second request" in connection with any such
      filing, the parties will consult with each other in good faith regarding
      appropriate further action, which shall be taken only to the extent agreed
      by the parties. Each party hereto will cooperate with each other with
      respect to obtaining, as promptly as practicable, all necessary consents,
      approvals, authorizations and agreements of, and the giving of all notices
      and making of all other filings with, any third parties, including
      governmental authorities, necessary to authorize, approve or permit the
      consummation of the transactions contemplated by this Agreement."

            1.9 Section 8.1 of the Agreement is hereby amended and restated to
read in its entirety as follows:

            "8.1 Right of Termination. This Agreement may be terminated prior to
      the First Closing, and, as to the obligations of the parties at the Second
      Closing, prior to the Second Closing, in each case as follows:

                  (a) by the written agreement of the Company and Purchasers who
      have agreed to purchase more than 50% in aggregate of the Shares to be
      purchased and sold at


                                       4
<PAGE>

      the First Closing or the Second Closing, as applicable, as set forth on
      the Schedule of Purchasers;

                  (b) by the Company, as to any Purchaser, if such Purchaser
      breaches any material term or condition of this Agreement and there is no
      reasonable possibility of cure prior to the First Closing or the Second
      Closing, as applicable;

                  (c) by any Purchaser, as to such Purchaser, if the Company
      breaches any material term or condition of this Agreement and there is no
      reasonable possibility of cure prior to the First Closing or the Second
      Closing, as applicable;

                  (d) by the Company if both Closings have not taken place on or
      before February 28, 1999 (other than as a result of any failure on the
      part of the Company to comply with or perform its covenants and
      obligations under this Agreement);

                  (e) by any Purchaser, as to such Purchaser, if both Closings
      have not taken place on or before February 28, 1999 (other than as a
      result of any failure on the part of the Purchasers to comply with or
      perform its covenants and obligations under this Agreement); or

                  (f) by any of the Company or the Purchasers in the event any
      court or governmental authority of competent jurisdiction shall have
      issued any order or taken any other action restricting, enjoining or
      otherwise prohibiting the transactions contemplated by this Agreement, and
      such order or other action shall have become final and unappealable."

            1.10 Section 9.3 of the Agreement is hereby amended and restated in
its entirety to read as follows:

            "9.3 Expenses. The Company and the Purchasers each shall pay all
      costs and expenses that it incurs with respect to the negotiation,
      execution, delivery and performance of this Agreement and the transactions
      contemplated hereby, except that the Company and/or its parent company
      shall pay all of the filing fees (including those of the Purchasers and/or
      their parent companies, if applicable) required in connection with the
      applications under the HSR Act with respect to the transactions
      contemplated by this Agreement. In the event of an action to resolve a
      dispute regarding interpretation of this Agreement, the expenses of the
      prevailing party shall be paid by the party which does not prevail."

            1.11 The term "Closing Date" as it appears in Sections 1.1 of the
Agreement shall be deemed to refer to the "First Closing Date."

            1.12 Except as specified herein, the conditions set forth in Section
5 and 6 of the Agreement shall apply to the obligations of the parties at each
Closing with respect to the Shares to be purchased and sold at such Closing, and
the terms "Closing" and "Closing Date" as


                                       5
<PAGE>

they appear in Sections 5 and 6 of the Agreement shall be deemed to refer either
to the "First Closing" and the "First Closing Date," respectively, or the
"Second Closing" and the "Second Closing Date," respectively, as the context
requires.

            1.13 Except as specified herein, the covenants set forth in Section
7 of the Agreement shall apply and remain in effect through and including the
Second Closing, and, in the case of Section 7.3 ("Further Assurances"), shall
apply after each of the First and Second Closing with respect to the
transactions consummated at such Closing. The terms "Closing" and "Closing Date"
as they appear in Section 7 of the Agreement shall be deemed to refer either to
the "First Closing" and the "First Closing Date," respectively, or the "Second
Closing" and the "Second Closing Date," respectively, as the context requires.

            1.14 The Schedule of Purchasers attached to the Agreement as Exhibit
A thereto is hereby replaced in its entirety by the Schedule of Purchasers
attached hereto as Exhibit A (Revised).

            1.15 The form of Fourth Restated Certificate of Incorporation
attached to the Agreement as Exhibit B thereto is hereby replaced in its
entirety by the form of the Fourth Restated Certificate of Incorporation
attached hereto as Exhibit B (Revised).

            1.16 The form of Amended and Restated Rights Agreement attached to
the Agreement as Exhibit D thereto is hereby replaced in its entirety by the
form of Amended and Restated Rights Agreement attached hereto as Exhibit D
(Revised).

            1.17 The form of legal opinion attached to the Agreement as Exhibit
E thereto shall be modified for delivery in connection with each Closing as
appropriate to reflect the provisions of this Amendment.

      2. Miscellaneous.

            2.1 Survival of Other Provisions of the Agreement. Except as
specifically amended hereby, all provisions of the Agreement shall remain in
full force and effect.

            2.2 Expenses. Except as otherwise provided in the Agreement, as
amended hereby, the Company and the Purchasers each shall pay all costs and
expenses that it incurs with respect to the negotiation, execution, delivery and
performance of this Amendment and the transactions contemplated hereby. In the
event of an action to resolve a dispute regarding interpretation of this
Amendment, the expenses of the prevailing party shall be paid by the party which
does not prevail.

            2.3 Counterparts. This Amendment may be executed in one or more
counterparts, each of which shall be deemed to be an original, but all of which
shall be one and the same document.

            2.4 Governing Law. This Amendment shall be governed by and construed
in accordance with the laws of the State of California, U.S.A., as such laws are
applied to


                                       6
<PAGE>

agreements between California residents entered into and to be performed
entirely within California.

            2.5 Waiver of Conflicts. The Company and the Purchasers affiliated
with SOFTBANK acknowledge that each has been made aware that Morrison & Foerster
LLP, counsel for SOFTBANK and its affiliates in connection with the transactions
contemplated in the Agreement, has previously been retained by the Company in
connection with certain of its transactions. The Company, on its own behalf and
on behalf of its subsidiaries and affiliates, hereby agrees to waive any
conflict of interest which may be deemed to arise or have arisen as a result of
the current or future representation of Morrison & Foerster LLP of SOFTBANK or
its subsidiaries and affiliates, and will not seek to disqualify Morrison &
Foerster LLP from representing SOFTBANK or its subsidiaries and affiliates in
connection with the transactions contemplated by this Agreement; provided,
however, that such waiver shall not extend to any litigation or arbitration
proceeding arising out of any such transaction. The Purchasers affiliated with
SOFTBANK, on their own behalf and on behalf of their subsidiaries and
affiliates, hereby agree to waive any conflict of interest which may be deemed
to arise or have arisen as a result of the past representation of Morrison &
Foerster LLP of InsWeb, and will not seek to disqualify Morrison & Foerster LLP
from representing InsWeb or is subsidiaries and affiliates in connection with
any matter substantially unrelated to the transactions contemplated in the
Agreement.

              [The remainder of this page is intentionally blank]


                                       7
<PAGE>

            COUNTERPART SIGNATURE PAGE TO AMENDMENT NO. 1 to SERIES D
                       PREFERRED STOCK PURCHASE AGREEMENT


COMPANY:                                INSWEB CORPORATION

                                        By:  /s/ Marian C. Taylor
                                            ------------------------------------
                                        Printed: Marian C. Taylor
                                                 -------------------------------
                                        Title:   Secretary
                                               ---------------------------------


PURCHASERS:                             SOFTVEN NO. 2 INVESTMENT ENTERPRISE
                                        PARTNERSHIP

                                        By:  /s/ Yoshitaka Kitao
                                            ------------------------------------
                                        Printed: Yoshitaka Kitao
                                                 -------------------------------
                                        Title: 
                                               ---------------------------------


                                        SOFTBANK VENTURES, INC.

                                        By:  /s/ Yoshitaka Kitao
                                            ------------------------------------
                                        Printed: Yoshitaka Kitao
                                                 -------------------------------
                                        Title:   
                                               ---------------------------------

                                        CENTURY CAPITAL PARTNERS, L.P.

                                        By:  /s/ Richard J. Freeman
                                            ------------------------------------
                                        Printed: Richard J. Freeman
                                                 -------------------------------
                                        Title:   Managing Partner
                                               ---------------------------------


                                       8
<PAGE>

                               EXHIBIT A (REVISED)

                             SCHEDULE OF PURCHASERS

<TABLE>
<CAPTION>
                                            First Closing                  Second Closing                        Total
                                     ------------------------        -------------------------         -----------------------
                                       Shares          Purchase        Shares          Purchase          Shares        Purchase
                                     Purchased          Price        Purchased           Price         Purchased         Price
                                     ---------          -----        ---------           -----         ---------         -----
<S>                                    <C>          <C>                <C>           <C>                 <C>          <C>
Name and Address

SOFTVEN No. 2 Investment                    --                 --      141,213        $23,000,067.37    141,213     $23,000,067.37
Enterprise Partnership
1-16-8 Nihonbashi-Kakigaracho
Chuo-ku, Tokyo 103 0014, Japan
Attention:
Messrs. Yoshitaka Kitao and
Hidetoshi Sasaki
Fax: 81-3-5642-0390
Tel: 81-3-5642-7213

with a copy to:

Morrison & Foerster LLP
AIG Building
7th Floor 1-1-3
Marunouchi, Chiyoda-Ku
Tokyo 100  Japan
Attention:  Ken P. Siegel, Esq 
Fax: 011-81-3-3214-6512
Tel: 011-81-3-3214-6522

SOFTBANK Ventures, Inc.                 42,978      $7,000,041.75           --                    --     42,978       7,000,041.75
1-16-8 Nihonbashi-Kakigaracho
Chuo-ku, Tokyo 103 0014, Japan
Attention: Messrs. Yoshitaka
Kitao and Hidetoshi Sasaki
Fax: 81-3-5642-0390
Tel: 81-3-5642-7213

with a copy to:

Morrison & Foerster LLP
AIG Building
7th Floor 1-1-3
Marunouchi, Chiyoda-Ku
Tokyo 100  Japan
Attention:  Ken P. Siegel, Esq 
Fax: 011-81-3-3214-6512
Tel: 011-81-3-3214-6522
</TABLE>


                                        1
<PAGE>

<TABLE>
<CAPTION>
                                            First Closing                  Second Closing                        Total
                                     ------------------------        -------------------------         -----------------------
                                       Shares          Purchase        Shares          Purchase          Shares        Purchase
                                     Purchased          Price        Purchased           Price         Purchased         Price
                                     ---------          -----        ---------           -----         ---------         -----
<S>                                    <C>          <C>                <C>           <C>                 <C>          <C>
Name and Address

Century Capital Partners, L.P.           6,430       1,047,286.25           --                    --      6,430     $ 1,047,286.25
c/o Century Capital                     ------      -------------      -------        --------------    -------     --------------
Management, Inc.
One Liberty Square
Boston, MA 02109

                         TOTAL          49,408      $8,047,328.00      141,213        $23,000,067.37    190,621     $31,047,395.37
                                        ======      =============      =======        ==============    =======     ==============
</TABLE>


                                        2
<PAGE>

                               EXHIBIT B (REVISED)

                  FOURTH RESTATED CERTIFICATE OF INCORPORATION


                                        1
<PAGE>

                               EXHIBIT C (REVISED)

                      AMENDED AND RESTATED RIGHTS AGREEMENT


                                       1

<PAGE>
                                                                  Exhibit 10.15

================================================================================

                      AGREEMENT AND PLAN OF REORGANIZATION

                                      among

                               INSWEB CORPORATION,
                             a Delaware corporation
                                   ("InsWeb"),

                       BENELYTICS ACQUISITION CORPORATION,
                     a Delaware corporation and wholly-owned
                              subsidiary of InsWeb,

                                       and

                                BENELYTICS, INC.,
                            a California corporation
                                 ("Benelytics")

                             Dated December 31, 1998

================================================================================

<PAGE>

                                TABLE OF CONTENTS
                                                                            Page
                                                                            ----

ARTICLE I             THE MERGER..............................................1
        Section 1.1   Effective Time of the Merger............................1
        Section 1.2   Closing.................................................2
        Section 1.3   Effects of the Merger...................................2
        Section 1.4   Directors and Officers..................................2

ARTICLE II            CONVERSION OF SECURITIES................................3
        Section 2.1   Conversion of Capital Stock.............................3
        Section 2.2   Exchange of Certificates................................4
        Section 2.3   Escrow..................................................6
        Section 2.4   Appraisal Rights........................................6

ARTICLE III           REPRESENTATIONS AND WARRANTIES OF BENELYTICS............7
        Section 3.1   Organization, Standing and Power........................7
        Section 3.2   Benelytics Capital Structure............................7
        Section 3.3   Authority; No Conflict; Required Filings and 
                        Consents..............................................8
        Section 3.4   Benelytics Financial Statements.........................9
        Section 3.5   Absence of Undisclosed Liabilities......................9
        Section 3.6   Accounts Receivable....................................10
        Section 3.7   Absence of Certain Changes or Events...................10
        Section 3.8   Taxes..................................................11
        Section 3.9   Tangible Assets and Real Property......................13
        Section 3.10  Intellectual Property..................................13
        Section 3.11  Bank Accounts..........................................15
        Section 3.12  Contracts..............................................15
        Section 3.13  Labor Difficulties.....................................16
        Section 3.14  Trade Regulation.......................................16
        Section 3.15  Environmental Matters..................................16
        Section 3.16  Employee Benefit Plans.................................17
        Section 3.17  Compliance with Laws...................................19
        Section 3.18  Employees and Consultants..............................19
        Section 3.19  Litigation.............................................19
        Section 3.20  Restrictions on Business Activities....................19
        Section 3.21  Governmental Authorization.............................19
        Section 3.22  Insurance..............................................19
        Section 3.23  Interested Party Transactions..........................20
        Section 3.24  Indemnification Claims.................................20
        Section 3.25  No Existing Discussions................................20
        Section 3.26  Payments Resulting from Merger.........................20
        Section 3.27  Real Property Holding Corporation......................20
        Section 3.28  Corporate Documents....................................21
        Section 3.29  No Misrepresentation...................................21


                                      -i-
<PAGE>

                                TABLE OF CONTENTS
                                  (continued)
                                                                            Page
                                                                            ----

ARTICLE IV            REPRESENTATIONS AND WARRANTIES OF INSWEB AND SUB.......21
        Section 4.1   Organization...........................................21
        Section 4.2   InsWeb Capital Structure...............................21
        Section 4.3   Authority; No Conflict; Required Filings and 
                        Consents.............................................22
        Section 4.4   InsWeb Financial Statements............................23
        Section 4.5   Absence of Undisclosed Liabilities.....................24
        Section 4.6   Absence of Certain Changes or Events...................24
        Section 4.7   Taxes..................................................25
        Section 4.8   Tangible Assets........................................26
        Section 4.9   Intellectual Property..................................26
        Section 4.10  Labor Difficulties.....................................27
        Section 4.11  Trade Regulation.......................................27
        Section 4.12  Environmental Matters..................................28
        Section 4.13  Agreements, Contracts and Commitments..................28
        Section 4.14  Litigation.............................................28
        Section 4.15  Compliance with Laws...................................29
        Section 4.16  Restrictions on Business Activities....................29
        Section 4.17  Governmental Authorization.............................29
        Section 4.18  Insurance..............................................29
        Section 4.19  Interested Party Transactions..........................29
        Section 4.20  Interim Operations of Sub..............................29
        Section 4.21  Corporate Documents....................................30
        Section 4.22  No Misrepresentation...................................30

ARTICLE V             CONDUCT OF BUSINESS....................................30
        Section 5.1   Covenants of Benelytics................................30
        Section 5.2   Covenants of InsWeb....................................32
        Section 5.3   Cooperation............................................33

ARTICLE VI            ADDITIONAL AGREEMENTS..................................33
        Section 6.1   No Solicitation by Benelytics..........................33
        Section 6.2   Approval of Shareholders...............................34
        Section 6.3   Consents...............................................35
        Section 6.4   Access to Information..................................35
        Section 6.5   Legal Conditions to Merger.............................35
        Section 6.6   Public Disclosure......................................35
        Section 6.7   Tax-Free Reorganization................................35
        Section 6.8   Brokers or Finders.....................................36
        Section 6.9   Additional Agreements; Reasonable Efforts..............36
        Section 6.10  Expenses...............................................36
        Section 6.11  Employee Benefits......................................36
        Section 6.12  Voting Agreements......................................37


                                      -ii-
<PAGE>

                                TABLE OF CONTENTS
                                  (continued)
                                                                            Page
                                                                            ----

ARTICLE VII           CONDITIONS TO MERGER...................................37
        Section 7.1   Conditions to Each Party's Obligation to Effect 
                        the Merger...........................................37
        Section 7.2   Additional Conditions to Obligations of InsWeb 
                        and Sub..............................................38
        Section 7.3   Additional Conditions to Obligations of 
                        Benelytics...........................................39

ARTICLE VIII          TERMINATION AND AMENDMENT..............................40
        Section 8.1   Termination............................................40
        Section 8.2   Effect of Termination..................................41
        Section 8.3   Amendment..............................................41
        Section 8.4   Extension; Waiver......................................41

ARTICLE IX            ESCROW AND INDEMNIFICATION.............................41
        Section 9.1   Survival of Representations and Warranties.............41
        Section 9.2   Indemnification by Benelytics Shareholders.............42
        Section 9.3   Procedures for Indemnification.........................42
        Section 9.4   Defense of Third Party Claims..........................43
        Section 9.5   Settlement of Third Party Claims.......................44
        Section 9.6   Manner of Indemnification..............................44
        Section 9.7   Shareholder Representative.............................44

ARTICLE X             GENERAL PROVISIONS.....................................45
        Section 10.1  Notices................................................45
        Section 10.2  Interpretation.........................................46
        Section 10.3  Counterparts...........................................47
        Section 10.4  Severability...........................................47
        Section 10.5  Entire Agreement.......................................47
        Section 10.6  Governing Law..........................................47
        Section 10.7  Assignment.............................................47
        Section 10.8  Third Party Beneficiary................................47


EXHIBITS

Exhibit A       -   Escrow Agreement
Exhibit B-1     -   Form of Option Agreement - Young
Exhibit B-2     -   Form of Option Agreement - Marshall
Exhibit C       -   Form of Voting Agreement
Exhibit D-1     -   Form of Noncompetition Agreement - Marshall
Exhibit D-2     -   Form of Noncompetition Agreement - Young
Exhibit E       -   Form of Opinion of Counsel to Benelytics
Exhibit F       -   Form of Stockholder Agreement
Exhibit G       -   Form of Noteholders' Agreement
Exhibit H       -   Form of Opinion of Counsel to InsWeb


                                      -iii-
<PAGE>
                      AGREEMENT AND PLAN OF REORGANIZATION

      THIS AGREEMENT AND PLAN OF REORGANIZATION is made and entered into as of
December 31, 1998, by and among InsWeb Corporation, a Delaware corporation
("InsWeb"), Benelytics Acquisition Corporation, a Delaware corporation and a
wholly-owned subsidiary of InsWeb ("Sub"), and Benelytics, Inc., a California
corporation ("Benelytics").

                                    RECITALS

      A. The Boards of Directors of InsWeb, Sub and Benelytics deem it advisable
and in the best interests of each corporation and its respective stockholders
that InsWeb and Benelytics combine in order to advance the long-term business
interests of InsWeb and Benelytics;

      B. The combination of InsWeb and Benelytics shall be effected by the terms
of this Agreement through a transaction (the "Merger") in which Sub will merge
with and into Benelytics, with Benelytics becoming a wholly-owned subsidiary of
InsWeb and the shareholders of Benelytics becoming stockholders of InsWeb; and

      C. The parties intend, by approving resolutions authorizing this
Agreement, to adopt this Agreement as a plan of reorganization within the
meaning of Section 368(a) of the Internal Revenue Code of 1986, as amended (the
"Code"), and the regulations thereunder, and to cause the Merger to qualify as a
reorganization within the meaning of Section 368(a) of the Code.

      NOW, THEREFORE, in consideration of the foregoing and the respective
representations, warranties, covenants and agreements set forth below, the
parties agree as follows:

                                    ARTICLE I

                                   THE MERGER

Section 1.1 Effective Time of the Merger. Subject to the provisions of this
Agreement, an agreement of merger (the "Merger Agreement") containing the
substantive provisions of this Article I and Article II and in such form as is
required by the relevant provisions of the California General Corporation Law
(the "GCL") shall be duly prepared, executed and acknowledged by Sub and by
Benelytics as the Surviving Corporation (as defined in Section Section 1.3((a)))
and thereafter delivered to the Secretary of State of the State of California
for filing, along with certificates of officers ("Officers' Certificates") of
the Constituent Corporations (as defined in Section Section 1.3((a))), as soon
as practicable on or after the Closing Date (as defined in Section Section 1.2).
The Merger shall become effective upon the filing of the Merger Agreement and
the Officers' Certificates with the Secretary of State of the State of
California and the filing of a certificate of merger (the "Certificate of
Merger") with the Secretary of State of the State of Delaware in accordance with
the Delaware General Corporation Law (the "DGCL") or at such time thereafter as
is provided in the Merger Agreement (the "Effective Time").


                                       1
<PAGE>

      Section 1.2 Closing. The closing of the Merger (the "Closing") will take
place at 10:00 a.m., Pacific Time, on a date to be specified by InsWeb and
Benelytics (the "Closing Date"), which shall be no later than the second
business day after satisfaction of the latest to occur of the conditions set
forth in Sections Section 7.1, Section 7.2((b)) (other than the delivery of the
officers' certificate referred to therein) and Section 7.3((b)) (other than the
delivery of the officers' certificate referred to therein) provided that the
other closing conditions set forth in Article VII have been met or waived as
provided in Article VII at or prior to the Closing, at the offices of Gray Cary
Ware & Freidenrich LLP, 400 Hamilton Avenue, Palo Alto, California 94301-1825,
unless another date or place is agreed to in writing by InsWeb and Benelytics.

      Section 1.3 Effects of the Merger.

                  (a) At the Effective Time (i) the separate existence of Sub
shall cease and Sub shall be merged with and into Benelytics (the "Surviving
Corporation"), (ii) the Articles of Incorporation of Benelytics shall be amended
so that (A) Article III of such Articles of Incorporation shall read as follows:
"The total number of shares of all classes which this corporation shall have
authority to issue shall be 1,000, all of which shall consist of Common Stock,
par value $.001 per share," and (B) Article IV of such Articles of Incorporation
shall be eliminated and the remaining Articles re-numbered accordingly, and, as
so amended, such Articles of Incorporation shall be the Articles of
Incorporation of the Surviving Corporation, and (iii) the Bylaws of Benelytics
as in effect immediately prior to the Effective Time shall be the Bylaws of the
Surviving Corporation. (Sub and Benelytics are sometimes referred to herein as
the "Constituent Corporations.")

                  (b) At and after the Effective Time, the Surviving Corporation
shall possess all the rights, privileges, powers and franchises of a public as
well as of a private nature, and be subject to all the restrictions,
disabilities and duties of each of the Constituent Corporations; and all and
singular rights, privileges, powers and franchises of each of the Constituent
Corporations, and all property, real, personal and mixed, and all debts due to
either of the Constituent Corporations on whatever account, as well as for stock
subscriptions and all other things in action or belonging to each of the
Constituent Corporations, shall be vested in the Surviving Corporation, and all
property, rights, privileges, powers and franchises, and all and every other
interest shall be thereafter as effectually the property of the Surviving
Corporation as they were of the Constituent Corporations, and the title to any
real estate vested by deed or otherwise, in either of the Constituent
Corporations, shall not revert or be in any way impaired; but all rights of
creditors and all liens upon any property of either of the Constituent
Corporations shall be preserved unimpaired, and all debts, liabilities and
duties of the Constituent Corporations shall thereafter attach to the Surviving
Corporation, and may be enforced against it to the same extent as if such debts
and liabilities had been incurred by it.

      Section 1.4 Directors and Officers. The directors and officers of Sub
immediately prior to the Effective Time shall be the initial directors and
officers of the Surviving Corporation, each of whom will hold office in
accordance with the Articles of Incorporation and Bylaws of the Surviving
Corporation, in each case until their respective successors are duly elected or
appointed.


                                       2
<PAGE>

                                   ARTICLE II

                            CONVERSION OF SECURITIES

Section 2.1 Conversion of Capital Stock. As of the Effective Time, by virtue of
the Merger and without any action on the part of InsWeb, Sub, Benelytics or the
holder of any shares of Common Stock, no par value, of Benelytics ("Benelytics
Common Stock"), Preferred Stock, no par value, of Benelytics ("Benelytics
Preferred Stock") or capital stock of Sub:

                  (a) Capital Stock of Sub. Each issued and outstanding share of
the capital stock of Sub shall be converted into and become one fully paid and
nonassessable share of Common Stock, $.001 par value, of the Surviving
Corporation.

                  (b) Exchange Ratio for Benelytics Capital Stock. Subject to
the provisions of Section Section 2.2, (i) each issued and outstanding share of
Benelytics Common Stock (other than Dissenting Shares as defined in Section
Section 2.4) shall be converted into the right to receive 0.1182993 fully paid
and nonassessable shares of Common Stock, $.001 par value, of InsWeb ("InsWeb
Common Stock"), and (ii) each issued and outstanding share of Benelytics Series
A Preferred Stock (other than Dissenting Shares) shall be converted into the
right to receive 0.1841621 fully paid and nonassessable shares of InsWeb Common
Stock, which amounts shall be subject to adjustment to reflect any stock split
or stock dividend effected between the date of this Agreement and the Effective
Time. All such shares of Benelytics Common Stock and Benelytics Preferred Stock
(collectively, "Benelytics Stock"), when so converted, shall no longer be
outstanding and shall automatically be canceled and retired and shall cease to
exist, and each holder of a certificate representing any such shares shall cease
to have any rights with respect thereto, except the right to receive the shares
of InsWeb Common Stock to be issued in consideration therefor upon the surrender
of such certificate in accordance with this Article II.

                  (c) Benelytics Options and Warrants. At the Effective Time,
(i) no options then outstanding (the "Benelytics Options") to purchase
Benelytics Common Stock under the Benelytics 1996 Option Plan (the "Benelytics
Option Plan") will be assumed by InsWeb, (ii) the Benelytics Option Plan will be
terminated and (iii) all warrants then outstanding to purchase capital stock of
Benelytics (the "Benelytics Warrants") shall be assumed by InsWeb and converted
into options to purchase InsWeb Common Stock. Schedule Section 2.1((c)) hereto
sets forth a true and complete list of all Benelytics Warrants. The Benelytics
Warrants so assumed by InsWeb will maintain the same aggregate exercise price
(set forth on Schedule Section 2.1((c))) but shall become exercisable for InsWeb
Common Stock at an exercise price of $16.29 per share, rounded up the nearest
whole share. The number of shares of InsWeb Common Stock to be subject to each
assumed Benelytics Warrant is set forth on Schedule Section 2.1((c)).

                  (d) Benelytics Promissory Notes. Subject to satisfaction of
the closing condition set forth in Section Section 7.2((m)), at the Effective
Time, all outstanding convertible promissory notes of Benelytics, having an
aggregate principal amount of $664,899 (the 


                                       3
<PAGE>

"Benelytics Notes"), shall automatically be converted into the right to receive
one share of InsWeb Common Stock for each $16.29 of principal amount. The
Surviving Corporation shall pay the interest on such promissory notes accrued
through the Effective Time. Schedule Section 2.1((d)) hereto sets forth a true
and complete list of all Benelytics Notes, the holders thereof, the principal
amount thereof and the number of shares of InsWeb Common Stock into which each
Benelytics Notes is convertible.

                  (e) Certificate Legends. The shares of InsWeb Common Stock to
be issued pursuant to this Article II shall not have been registered and shall
be characterized as "restricted securities" under the federal securities laws,
and under such laws such shares may be resold without registration under the
Securities Act of 1933, as amended (the "Securities Act"), only in certain
limited circumstances. Each certificate evidencing shares of InsWeb Common Stock
to be issued pursuant to this Article II shall bear the following legend:

      "THE SHARES REPRESENTED BY THIS CERTIFICATE HAVE BEEN ACQUIRED FOR
      INVESTMENT AND HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933.
      SUCH SHARES MAY NOT BE SOLD OR OTHERWISE TRANSFERRED IN THE ABSENCE OF
      SUCH REGISTRATION WITHOUT AN EXEMPTION UNDER THE SECURITIES ACT OR AN
      OPINION OF LEGAL COUNSEL REASONABLY ACCEPTABLE TO THE COMPANY THAT SUCH
      REGISTRATION IS NOT REQUIRED."

      Section 2.2 Exchange of Certificates. The procedures for exchanging
outstanding shares of Benelytics Stock and Benelytics Notes for InsWeb Common
Stock pursuant to the Merger are as follows:

                  (a) Exchange Agent. As of the Effective Time, InsWeb shall
deposit with the Secretary of InsWeb, or such other exchange agent as may be
designated by InsWeb (the "Exchange Agent"), for the benefit of the holders of
the Benelytics Notes and shares of Benelytics Stock, for exchange in accordance
with this Section Section 2.2, through the Exchange Agent, certificates
representing the shares of InsWeb Common Stock issuable pursuant to Section
Section 2.1, less the Escrow Shares, as defined in Section Section 2.3 (such
shares of InsWeb Common Stock deposited with the Exchange Agent, together with
any dividends or distributions with respect thereto, being hereinafter referred
to as the "Exchange Fund").

                  (b) Exchange Procedures. As soon as reasonably practicable
after the Effective Time, the Exchange Agent shall mail to each holder of record
of a certificate or certificates which immediately prior to the Effective Time
represented outstanding shares of Benelytics Stock (each a "Certificate," and
collectively, the "Certificates") and to each holder of record of a Benelytics
Note whose shares or note were converted pursuant to Section Section 2.1 and the
Merger Agreement into the right to receive shares of InsWeb Common Stock (i) a
letter of transmittal (which shall specify that delivery shall be effected, and
risk of loss and title to the Certificates or the Benelytics Notes shall pass,
only upon delivery of the Certificates or the Benelytics Notes to the Exchange
Agent and shall be in such form and have such other 


                                       4
<PAGE>

provisions as InsWeb and Benelytics may reasonably specify) and (ii)
instructions for use in effecting the surrender of the Certificates or the
Benelytics Notes in exchange for certificates representing shares of InsWeb
Common Stock. Upon surrender of a Certificate or a Benelytics Note for
cancellation to the Exchange Agent, together with a duly executed letter of
transmittal, the holder of such Certificate or Benelytics Note shall be entitled
to receive in exchange therefor a certificate representing that number of whole
shares of InsWeb Common Stock which such holder has the right to receive
pursuant to the provisions of Section Section 2.1 less such holder's pro rata
portion of the Escrow Shares, and the Certificate or Benelytics Note so
surrendered shall immediately be canceled. In the event of a transfer of
ownership of Benelytics Stock or a Benelytics Note which is not registered in
the transfer records of Benelytics, a certificate representing the proper number
of shares of InsWeb Common Stock may be issued to a transferee if the
Certificate representing such Benelytics Stock or such Benelytics Note is
presented to the Exchange Agent, accompanied by all documents required to
evidence and effect such transfer and by evidence that any applicable stock
transfer taxes have been paid. Until surrendered as contemplated by this Section
Section 2.2, each Certificate and Benelytics Note shall be deemed at any time
after the Effective Time to represent only the right to receive upon such
surrender the certificate representing shares of InsWeb Common Stock and cash in
payment of any interest due on such Benelytics Note through the Effective Time.
The instructions for effecting the surrender of the Certificates and the
Benelytics Notes shall set forth procedures that must be taken by the holder of
any Certificate or Benelytics Note that has been lost, destroyed or stolen. It
shall be a condition to the right of such holder to receive a certificate
representing shares of InsWeb Common Stock that the Exchange Agent shall have
received, along with the letter of transmittal, a duly executed lost certificate
affidavit or lost note affidavit, including an agreement to indemnify InsWeb,
signed exactly as the name or names of the registered holder or holders appeared
on the books of Benelytics immediately prior to the Effective Time, together
with such other documents as InsWeb or the Exchange Agent may reasonably require
in connection therewith.

                  (c) Distributions with Respect to Unexchanged Shares. No
dividends or other distributions declared or made after the Effective Time with
respect to InsWeb Common Stock with a record date after the Effective Time shall
be paid to the holder of any unsurrendered Certificate or Benelytics Note with
respect to the shares of InsWeb Common Stock represented thereby until such
holder shall surrender such Certificate or Benelytics Note. Subject to the
effect of applicable laws, following surrender of any such Certificate or
Benelytics Note, there shall be paid to the record holder of the certificates
representing whole shares of InsWeb Common Stock issued in exchange therefor,
without interest, (i) promptly following the Effective Time, a cash payment of
any interest due on such Benelytics Note and the amount of dividends or other
distributions with a record date after the Effective Time previously paid with
respect to such whole shares of InsWeb Common Stock, and (ii) at the appropriate
payment date, the amount of dividends or other distributions with a record date
after the Effective Time but prior to surrender and a payment date subsequent to
surrender payable with respect to such whole shares of InsWeb Common Stock.

                  (d) No Further Ownership Rights in Benelytics Stock. All
shares of InsWeb Common Stock issued upon the surrender for exchange of shares
of Benelytics Stock 


                                       5
<PAGE>

and the Benelytics Notes in accordance with the terms hereof (including any cash
paid pursuant to subsection ((c)) of this Section Section 2.2 and the Escrow
Shares) shall be deemed to have been issued in full satisfaction of all rights
pertaining to such shares of Benelytics Stock and Benelytics Notes, and there
shall be no further registration of transfers on the stock transfer books of the
Surviving Corporation of Benelytics Notes or the shares of Benelytics Stock
which were outstanding immediately prior to the Effective Time. If, after the
Effective Time, Certificates or Benelytics Notes are presented to the Surviving
Corporation for any reason, they shall be canceled and exchanged as provided in
this Section Section 2.2.

                  (e) No Fractional Shares. No certificate or scrip representing
fractional shares of InsWeb Common Stock shall be issued upon the surrender for
exchange of Certificates or Benelytics Notes, and such fractional share
interests shall be rounded to the nearest whole share of InsWeb Common Stock.

                  (f) Termination of Exchange Fund. Any portion of the Exchange
Fund which remains undistributed for one year after the Effective Time shall be
delivered to InsWeb, upon demand, and any shareholders of Benelytics or holders
of Benelytics Notes who have not previously complied with this Section Section
2.2 shall thereafter look only to InsWeb for payment of their claim for InsWeb
Common Stock, any cash payments of interest, and any dividends or distributions
with respect to InsWeb Common Stock.

                  (g) No Liability. Neither InsWeb nor Benelytics shall be
liable to any holder of shares of Benelytics Stock, Benelytics Notes or InsWeb
Common Stock, as the case may be, for such shares (or dividends or distributions
with respect thereto) delivered to a public official pursuant to any applicable
abandoned property, escheat or similar law.

      Section 2.3 Escrow. At the Closing, InsWeb will deduct from the number of
shares of InsWeb Common Stock deliverable to the shareholders of Benelytics and
the holders of Benelytics Notes pursuant to Section Section 2.1 and will deposit
into escrow (the "Escrow") certificates representing ten percent (10%) of the
shares of InsWeb Common Stock issuable to the shareholders of Benelytics and the
holders of Benelytics Notes in the Merger, on a pro rata basis (the "Escrow
Shares"). The Escrow Shares shall be held by U.S. Bank Trust, N.A. (or such
other institution as shall be agreed upon by InsWeb and the Shareholder
Representative (as defined in Section Section 9.7)), as escrow agent (the
"Escrow Agent"), in accordance with and subject to the provisions of an Escrow
Agreement substantially in the form of Exhibit A hereto (the "Escrow
Agreement"). The Escrow Shares shall be held as collateral for the
indemnification obligations of the persons who were shareholders of Benelytics
and holders of Benelytics Notes immediately prior to the Effective Time under
Article IX.

      Section 2.4 Appraisal Rights. Any shares of Benelytics Stock held by
shareholders of Benelytics who properly exercise and perfect the dissenters'
appraisal rights set forth in Chapter 13 of the GCL ("Dissenting Shares") shall
not be converted into the right to receive InsWeb Common Stock but shall instead
be converted into the right to receive such consideration as may be determined
to be due with respect to such Dissenting Shares pursuant to the provisions of
the GCL. Benelytics shall give InsWeb prompt notice of any demand received


                                       6
<PAGE>

by Benelytics for appraisal of Benelytics Stock, and InsWeb shall have the right
to control all negotiations and proceedings with respect to such demand.
Benelytics agrees that, except with the prior written consent of InsWeb or as
required under the GCL, it will not voluntarily make any payment with respect
to, or settle or offer to settle, any such demand for appraisal. Each holder of
Dissenting Shares (a "Dissenting Shareholder") who, pursuant to the provisions
of the GCL, becomes entitled to payment of the value of shares of Benelytics
Stock shall receive payment therefor (but only after the value therefor shall
have been agreed upon or finally determined pursuant to the provisions of the
GCL). In the event that any holder of shares of Benelytics Stock fails to make
an effective demand for payment or otherwise loses his or her status as a
Dissenting Shareholder, InsWeb shall, as of the later of the Effective Time or
the occurrence of such event, issue and deliver, upon surrender by such
Dissenting Shareholder of its Certificate or Certificates, the shares of InsWeb
Common Stock, without interest thereon, to which such Dissenting Shareholder
would have been entitled to under Section Section 2.1 and the Merger Agreement
(less such Dissenting Shareholder's pro rata portion of the Escrow Shares).

                                   ARTICLE III

                 REPRESENTATIONS AND WARRANTIES OF BENELYTICS

      Benelytics represents and warrants to InsWeb that the statements contained
in this Article III are true and correct, except as disclosed in the disclosure
schedule delivered by Benelytics to InsWeb on or before the date of this
Agreement and attached hereto (the "Benelytics Disclosure Schedule"). For
purposes of this Agreement, any reference to a "Material Adverse Effect" with
respect to any entity or group of entities means a material adverse effect on
the business, assets (including intangible assets), financial condition, or
results of operations of such entity and its subsidiaries, taken as a whole.

      Section 3.1 Organization, Standing and Power. Benelytics is a corporation
duly organized, validly existing and in good standing under the laws of the
State of California, has all requisite corporate power to own, lease and operate
its properties and to carry on its business as currently being conducted and as
currently proposed to be conducted, and is duly qualified to do business and is
in good standing in each jurisdiction in which the failure to be so qualified
and in good standing would have a Material Adverse Effect on Benelytics.
Benelytics has delivered true and correct copies of the Articles of
Incorporation and Bylaws of Benelytics, each as amended to date, to InsWeb.
Benelytics is not in violation of any of the provisions of its Articles of
Incorporation, Bylaws or other charter documents. Benelytics does not directly
or indirectly own any equity or similar interest in, or any interest convertible
or exchangeable or exercisable for any equity or similar interest in, any
corporation, partnership, joint venture or other business association or entity.

      Section 3.2 Benelytics Capital Structure.

                  (a) The authorized capital stock of Benelytics consists of
10,000,000 shares of Benelytics Common Stock and 1,000,000 shares of Benelytics
Preferred Stock. As of 


                                       7
<PAGE>

the date hereof, 3,389,600 shares of Benelytics Common Stock and 890,000 shares
of Benelytics Preferred Stock are issued and outstanding, and held of record by
those persons set forth in Schedule Section 3.2((a)) of the Benelytics
Disclosure Schedule. All such outstanding shares of Benelytics Common Stock and
Benelytics Preferred Stock have been duly authorized, validly issued, fully paid
and are nonassessable, have been issued in compliance with all applicable
federal and state securities laws, and are subject to no preemptive rights or
rights of first refusal created by statute, the charter documents of Benelytics
or any agreement to which Benelytics is a party or by which it is bound. As of
the date hereof, (i) 1,333,333 shares of Benelytics Common Stock are reserved
for issuance under the Benelytics Option Plan, no shares are subject to
outstanding Benelytics Options, and 913,733 of which shares are reserved for
future option grants, (ii) Benelytics Notes with an aggregate principal amount
of $664,899 are outstanding and held by the persons set forth in Schedule
Section 2.1((d)) hereto, and (iii) the Benelytics Warrants set forth on Schedule
Section 2.1((c)) hereto are outstanding and held by the persons set forth on
such schedule.

                  (b) Except as set forth in this Section Section 3.2 or the
Benelytics Disclosure Schedule, there are (i) no equity securities of any class
of Benelytics, or any securities exchangeable into or exercisable for such
equity securities, issued, reserved for issuance, or outstanding and (ii) no
outstanding subscriptions, options, warrants, puts, calls, rights, or other
commitments or agreements of any character to which Benelytics is a party or by
which it is bound obligating Benelytics to issue, deliver, sell, repurchase or
redeem, or cause to be issued, delivered, sold, repurchased or redeemed, any
equity securities of Benelytics or obligating Benelytics to grant, extend,
accelerate the vesting of, change the exercise price of, or otherwise amend or
enter into any such option, warrant, call, right, commitment or agreement. There
are no contracts, commitments or agreements relating to voting, purchase or sale
of Benelytics' capital stock (i) between or among Benelytics and any of its
shareholders or (ii) to the knowledge of Benelytics, between or among any of
Benelytics' shareholders.

      Section 3.3 Authority; No Conflict; Required Filings and Consents.

                  (a) Benelytics has all requisite corporate power and authority
to enter into this Agreement and all other documents required to be executed and
delivered by Benelytics hereunder, including the Merger Agreement (collectively,
the "Transaction Documents"), and to consummate the transactions contemplated
hereby and thereby. The execution and delivery of this Agreement and the other
Transaction Documents to which Benelytics is or will be a party and the
consummation of the transactions contemplated hereby and thereby have been duly
authorized by all necessary corporate action on the part of Benelytics, subject
only to the approval of the Merger by Benelytics' shareholders under the GCL.
This Agreement and the other Transaction Documents to which Benelytics is or
will be a party have been or will be duly executed and delivered by Benelytics
and constitute or will constitute the valid and binding obligations of
Benelytics, enforceable against Benelytics in accordance with their respective
terms, except as such enforceability may be limited by (i) bankruptcy,
insolvency, moratorium or other similar laws affecting or relating to creditors'
rights generally, and (ii) general principles of equity, regardless of whether
asserted in a proceeding in equity or at law.


                                       8
<PAGE>

                  (b) The execution and delivery by Benelytics of this Agreement
and the other Transaction Documents to which it is or will be a party does not,
and the consummation of the transactions contemplated hereby and thereby will
not, (i) conflict with, or result in any violation or breach of any provision
of, the Articles of Incorporation or Bylaws of Benelytics, (ii) result in any
violation or breach of, or constitute (with or without notice or lapse of time,
or both) a default under, or give rise to a right of termination, cancellation
or acceleration of any material obligation or loss of any material benefit
under, any note, mortgage, indenture, lease, contract or other agreement or
obligation to which Benelytics is a party or by which Benelytics or any of its
properties or assets may be bound, or (iii) conflict with or violate any permit,
concession, franchise, license, judgment, order, decree, statute, law,
ordinance, rule or regulation applicable to Benelytics or any of its properties
or assets, except in the case of clauses (ii) and (iii) above for any such
conflicts, violations, defaults, terminations, cancellations or accelerations
which would not be reasonably likely, either individually or in the aggregate,
to have a Material Adverse Effect on Benelytics.

                  (c) No consent, approval, order or authorization of, or
registration, declaration or filing with, any court, administrative agency or
commission or other governmental authority or instrumentality ("Governmental
Entity") is required by or with respect to Benelytics in connection with the
execution and delivery of this Agreement or the consummation of the transactions
contemplated hereby, except for (i) the filing of the Merger Agreement and
Officer's Certificates with the California Secretary of State in accordance with
the GCL, (ii) the filing of a certificate of merger with the Delaware Secretary
of State in accordance with the DGCL, (iii) such consents, approvals, orders,
authorizations, registrations, declarations and filings as may be required under
applicable federal and state securities laws, and (iv) such other consents,
authorizations, filings, approvals and registrations which, if not obtained or
made, would not have a Material Adverse Effect on Benelytics and would not
prevent or materially alter or delay any of the transactions contemplated by
this Agreement.

      Section 3.4 Benelytics Financial Statements. Benelytics has delivered to
InsWeb copies of (i) its unaudited balance sheet as of December 31, 1997, and
(ii) its unaudited balance sheet as of October 31, 1998 (collectively, the
"Benelytics Financial Statements"). The Benelytics Financial Statements were
prepared in accordance with generally accepted accounting principles ("GAAP")
applied on a consistent basis throughout the periods involved, except for the
absence of required footnotes. The Benelytics Financial Statements present
fairly in all material respects the financial position of Benelytics as of the
respective dates indicated, except that the Benelytics Financial Statements are
subject to normal and recurring year-end audit adjustments which will not have a
Material Adverse Effect on Benelytics. Benelytics maintains and will continue to
maintain a standard system of accounting established and administered in
accordance with GAAP.

      Section 3.5 Absence of Undisclosed Liabilities. Benelytics does not have
any liabilities, either accrued or contingent (whether or not required to be
reflected in financial statements in accordance with GAAP), and whether due or
to become due, which individually or in the aggregate would be reasonably likely
to have a Material Adverse Effect on Benelytics, other than (i) liabilities
reflected or provided for on the balance sheet as of October 31, 1998 (the


                                       9
<PAGE>

"Benelytics Balance Sheet") contained in the Benelytics Financial Statements,
(ii) liabilities specifically described in this Agreement or the Benelytics
Disclosure Schedule, and (iii) normal or recurring liabilities incurred since
October 31, 1998 in the ordinary course of business consistent with past
practices.

      Section 3.6 Accounts Receivable. The accounts receivable shown on the
Benelytics Balance Sheet arose in the ordinary course of business and have been
collected or are collectible in the book amounts thereof, less an amount not in
excess of the allowance for doubtful accounts and returns provided for in the
Benelytics Balance Sheet. The accounts receivable of Benelytics arising after
the date of the Benelytics Balance Sheet and prior to the Closing Date arose, or
will arise, in the ordinary course of business and have been collected or will
be collectible in the book amounts thereof, less allowances for doubtful
accounts and returns determined in accordance with the past practices of
Benelytics. None of such accounts receivable is subject to any material claim of
offset or recoupment or counterclaim, and Benelytics has no knowledge of any
specific facts that would be likely to give rise to any such claim. No material
amount of such accounts receivable is contingent upon the performance by
Benelytics of any obligation and no agreement for deduction or discount has been
made with respect to any such accounts receivable.

      Section 3.7 Absence of Certain Changes or Events. Since October 31, 1998,
Benelytics has conducted its business in the ordinary course and in a manner
consistent with past practices and, since such date, Benelytics has not:

                  (a) suffered any event or occurrence that has had, or could
reasonably be expected to have, a Material Adverse Effect on Benelytics;

                  (b) suffered any damage, destruction or loss, whether covered
by insurance or not, materially and adversely affecting its properties or
business;

                  (c) granted any increase in the compensation payable or to
become payable by Benelytics to its officers or employees;

                  (d) declared, set aside or paid any dividend or made any other
distribution on or in respect of the shares of its capital stock or declared any
direct or indirect redemption, retirement, purchase or other acquisition of such
shares;

                  (e) issued any shares of its capital stock or any warrants,
rights, or options for, or entered into any commitment relating to such capital
stock;

                  (f) made any change in the accounting methods or practices it
follows, whether for general financial or tax purposes, or any change in
depreciation or amortization policies or rates;

                  (g) sold, leased, abandoned or otherwise disposed of any real
property or any material amounts of machinery, equipment or other operating
property;


                                       10
<PAGE>

                  (h) sold, assigned, transferred, licensed or otherwise
disposed of any patent, trademark, trade name, brand name, copyright (or pending
application for any patent, trademark or copyright), invention, work of
authorship, process, know-how, formula or trade secret or interest thereunder or
other material intangible asset;

                  (i) entered into or committed to enter into any data or
marketing agreement involving any revenue guarantees or revenue-sharing
arrangements;

                  (j) entered into any material commitment or transaction
(including without limitation any borrowing or capital expenditure);

                  (k) incurred any material liability, except in the ordinary
course of business and consistent with past practice;

                  (l) permitted or allowed any of its property or assets to be
subjected to any mortgage, deed of trust, pledge, lien, security interest or
other encumbrance of any kind, except for liens for current taxes not yet due
and purchase money security interests incurred in the ordinary course of
business;

                  (m) made any capital expenditure or commitment for additions
to property, plant or equipment individually in excess of $10,000, or in the
aggregate, in excess of $50,000;

                  (n) paid, loaned or advanced any amount to, or sold,
transferred or leased any properties or assets to, or entered into any agreement
or arrangement with any of its officers, directors or shareholders or any
affiliate of any of the foregoing, other than employee compensation and benefits
and reimbursement of employment related business expenses incurred in the
ordinary course of business;

                  (o) agreed to take any action described in this Section
Section 3.7 or which would constitute a breach of any of the representations or
warranties of Benelytics contained in this Agreement; or

                  (p) taken any other action that would have required the
consent of InsWeb pursuant to Section Section 5.1 (and which has not been
obtained) had such action occurred after the date of this Agreement.

      Section 3.8 Taxes.

                  (a) For purposes of this Agreement, a "Tax" or, collectively,
"Taxes," means any and all material federal, state and local taxes of any
country, assessments and other governmental charges, duties, impositions and
liabilities, including taxes based upon or measured by gross receipts, income,
profits, sales, use and occupation, and value added, ad valorem, transfer,
franchise, withholding, payroll, recapture, employment, excise and property
taxes, together with all interest, penalties and additions imposed with respect
to such amounts 


                                       11
<PAGE>

and any obligations under any agreements or arrangements with any other person
with respect to such amounts and including any liability for taxes of a
predecessor entity.

                  (b) Benelytics has timely filed or caused to be filed all
returns, estimates, information statements and reports required to be filed with
any taxing authority ("Benelytics Returns") relating to any and all Taxes
concerning or attributable to Benelytics or its operations (or requests for
extensions of time to file such returns have been filed, granted and have not
expired) and such Benelytics Returns are true and correct in all material
respects and have been completed in all material respects in accordance with
applicable law.

                  (c) Benelytics, as of the Closing Date: (i) will have paid all
Taxes it is required to pay prior to the Closing Date and (ii) will have
withheld with respect to its employees all Taxes required to be withheld.

                  (d) There is no Tax deficiency outstanding or assessed or, to
Benelytics' knowledge, proposed against Benelytics that is not reflected as a
liability on the Benelytics Balance Sheet nor has Benelytics executed any
agreements or waivers extending any statute of limitations on or extending the
period for the assessment or collection of any Tax.

                  (e) Benelytics has no material liabilities for unpaid Taxes
that have not been accrued for or reserved on the Benelytics Balance Sheet,
whether asserted or unasserted, contingent or otherwise.

                  (f) Benelytics is not a party to any tax-sharing agreement or
similar arrangement with any other party, or any contractual obligation to pay
any Tax obligations of, or with respect to any transaction relating to, any
other person or to indemnify any other person with respect to any Tax.

                  (g) There is no contract, agreement, plan or arrangement to
which Benelytics is a party as of the date of this Agreement, including but not
limited to the provisions of this Agreement or any transaction contemplated
hereby, covering any employee or former employee of Benelytics that,
individually or collectively, could give rise to the payment of any amount that
would not be deductible pursuant to Sections 280G, 404 or 162(m) of the Code.

                  (h) Neither Benelytics, nor any person on behalf of
Benelytics, has entered into or will enter into any agreement or consent
pursuant to Section 341(f) of the Code.

                  (i) There are no liens for Taxes upon the assets of Benelytics
except liens for current Taxes not yet due.

                  (j) Benelytics has not been and will not be required to
include any adjustment in taxable income for any Tax period (or portion thereof)
ending on or after the Closing Date pursuant to Sections 481 or 263A of the Code
or any comparable provision under state or foreign Tax laws as a result of
transactions, events or accounting methods employed prior to the Closing.


                                       12
<PAGE>

                  (k) Benelytics has provided or made available to InsWeb true
and correct copies of all Benelytics Returns.

      Section 3.9 Tangible Assets and Real Property.

                  (a) Benelytics owns or leases all tangible assets and
properties which are necessary for the conduct of its business as currently
conducted or which are reflected on the Benelytics Balance Sheet or acquired
since the date of the Benelytics Balance Sheet (the "Benelytics Material
Tangible Assets"). The Benelytics Material Tangible Assets are in good operating
condition and repair, subject to reasonable wear and tear.

                  (b) Benelytics has good and marketable title to all Benelytics
Material Tangible Assets that it owns, free and clear of all mortgages, liens,
pledges, charges or encumbrances of any kind or character, except for liens for
current taxes not yet due and payable.

                  (c) Assuming the due execution and delivery thereof by the
other parties thereto, all leases of Benelytics Material Tangible Assets to
which Benelytics is a party are in full force and effect and valid, binding and
enforceable in accordance with their respective terms, except as such
enforceability may be limited by (i) bankruptcy laws and other similar laws
affecting creditors' rights generally and (ii) general principles of equity,
regardless of whether asserted in a proceeding in equity or at law. Set forth in
Schedule Section 3.9(c) to the Benelytics Disclosure Schedule is a true and
correct list of all such leases, and true and correct copies of all such leases
have been provided to InsWeb.

                  (d) Benelytics owns no real property. Set forth in Schedule
Section 3.9(d) of the Benelytics Disclosure Schedule is a true and complete list
of all real property leased by Benelytics. Assuming the due execution and
delivery thereof by the other parties thereto, all such real property leases are
in full force and effect and valid, binding and enforceable in accordance with
their respective terms, except as such enforceability may be limited by (i)
bankruptcy laws and other similar laws affecting creditors' rights generally and
(ii) general principles of equity, regardless of whether asserted in a
proceeding in equity or at law. True and correct copies of all such real
property leases have been provided to InsWeb.

      Section 3.10 Intellectual Property.

                  (a) Benelytics owns, or is licensed or otherwise possesses
legally enforceable rights to use, all patents, trademarks, trade names, service
marks, copyrights and any applications for and registrations of such patents,
trademarks, trade names, service marks, copyrights and all processes, formulae,
methods, schematics, technology, know-how, computer software programs or
applications and tangible or intangible proprietary information or material that
are necessary to conduct the business of Benelytics as currently conducted, the
absence of which rights would be reasonably likely to have a Material Adverse
Effect on Benelytics (all of which are hereinafter referred to as the
"Benelytics Intellectual Property Rights"), free and clear of all liens, claims
or encumbrances. The foregoing representation as it relates to Licensed
Intellectual Property (as defined below) is limited to Benelytics' interest
pursuant to licenses from third parties, each of which is in full force and
effect, is valid, binding and enforceable and 


                                       13
<PAGE>

grants Benelytics such rights to such intellectual property as are necessary to
the business of Benelytics as currently conducted.

                  (b) Schedule Section 3.10((b)) to the Benelytics Disclosure
Schedule contains an accurate and complete description of (i) all patents and
patent applications and all trademarks, trade names, service marks and
registered copyrights included in the Benelytics Intellectual Property Rights,
including the jurisdictions in which each such Benelytics Intellectual Property
Right has been issued or registered or in which any such application for such
issuance and registration has been filed, (ii) all licenses, sublicenses,
distribution agreements and other agreements to which Benelytics is a party and
pursuant to which any person is authorized to use any Benelytics Intellectual
Property Rights or has the right to manufacture, reproduce, market or exploit
any product of Benelytics (a "Benelytics Product") or any adaptation,
translation or derivative work based on any Benelytics Product or any portion
thereof, (iii) all licenses, sublicenses and other agreements to which
Benelytics is a party and pursuant to which Benelytics is authorized to use any
third party technology, trade secret, know-how, process, patent, trademark or
copyright, including software ("Licensed Intellectual Property"), which is used
in the manufacture of, incorporated in or forms a part of any Benelytics
Product, (iv) all joint development agreements to which Benelytics is a party,
and (v) all agreements with Governmental Entities or other third parties
pursuant to which Benelytics has obtained funding for research and development
activities.

                  (c) Benelytics is not, nor will it be as a result of the
execution and delivery of this Agreement or the performance of its obligations
under this Agreement, in breach of any license, sublicense or other agreement
relating to the Benelytics Intellectual Property Rights or Licensed Intellectual
Property.

                  (d) To Benelytics' knowledge, all patents and registered
trademarks, service marks and copyrights claimed by or issued to Benelytics
which relate to any Benelytics Product are valid and subsisting. Benelytics (i)
has not received notice that it has been sued in any suit, action or proceeding
which involves a claim of infringement of any patent, trademark, service mark,
copyright, trade secret or other proprietary right of any third party, (ii) has
no knowledge that the manufacturing, marketing, licensing or sale of any
Benelytics Product infringes any patent, trademark, service mark, copyright,
trade secret or other proprietary right of any third party, and (iii) has no
knowledge of any claim challenging or questioning the validity or effectiveness
of any license or agreement relating to any Benelytics Intellectual Property
Rights or Licensed Intellectual Property.

                  (e) All designs, drawings, specifications, source code, object
code, documentation, flow charts and diagrams incorporating, embodying or
reflecting any Benelytics Product at any stage of its development (the
"Benelytics Components") were written, developed and created solely and
exclusively by employees of Benelytics without the assistance of any third party
or were created by third parties who assigned ownership of their rights with
respect thereto to Benelytics by means of valid and enforceable agreements,
which are listed and described in Schedule Section 3.10((e)) to the Benelytics
Disclosure Schedule and copies of which have been provided to InsWeb. Benelytics
has at all times used commercially reasonable efforts to treat the 


                                       14
<PAGE>

Benelytics Products and Benelytics Components as containing trade secrets and
has not disclosed or otherwise dealt with such items in such a manner as to
cause the loss of such trade secrets by their release into the public domain.

                  (f) Each person currently or formerly employed by Benelytics
(including independent contractors, if any) that has or had access to
confidential information of Benelytics has executed and delivered to Benelytics
a confidentiality and non-disclosure agreement in the form previously provided
to InsWeb. To Benelytics' knowledge, neither the execution or delivery of any
such agreement, nor the carrying on of Benelytics' business as currently
conducted and as currently proposed to be conducted by any such person, as an
employee or independent contractor, has or will conflict with or result in a
breach of the terms, conditions or provisions of, or constitute a default under,
any contract, covenant or instrument under which any of such persons is
obligated.

      Section 3.11 Bank Accounts. Schedule Section 3.11 to the Benelytics
Disclosure Schedule sets forth the names and locations of all banks and other
financial institutions at which Benelytics maintains accounts of any nature, the
type of accounts maintained at each such institution and the names of all
persons authorized to draw thereon or make withdrawals therefrom.

      Section 3.12 Contracts.

                  (a) Except as set forth in Schedule Section 3.12 to the
Benelytics Disclosure Schedule, Benelytics is not a party or subject to any
agreement, obligation or commitment, written or oral:

                        (i) that calls for any fixed or contingent payment or
expenditure or any related series of fixed or contingent payments or
expenditures by or to Benelytics totaling more than $10,000 in any calendar
year;

                        (ii) with employees, agents, advisors, salesmen, sales
representatives, independent contractors or consultants that are not cancelable
by it on no more than thirty (30) days' notice and without liability, penalty or
premium;

                        (iii) that restricts Benelytics from carrying on
anywhere in the world its business or any portion thereof as currently
conducted;

                        (iv) to provide funds to or to make any investment in
any other person or entity (in the form of a loan, capital contribution or
otherwise);

                        (v) with respect to obligations as guarantor, surety,
co-signer, endorser, co-maker, indemnitor or otherwise in respect of the
obligation of any other person or entity;

                        (vi) for any line of credit, standby financing,
revolving credit or other similar financing arrangement;


                                       15
<PAGE>

                        (vii) with any distributor, original equipment
manufacturer, value added remarketer or other person for the distribution of any
of the Benelytics Products; or

                        (viii) that is otherwise material to the business or
financial results of operations of Benelytics.

                  (b) To Benelytics' knowledge, no party to any such contract,
agreement or instrument has expressed its intention to cancel, withdraw, modify
or amend such contract, agreement or instrument.

                  (c) Benelytics is not in default under or in breach or
violation of, nor is there any valid basis for any claim of default by
Benelytics under, or breach or violation by Benelytics of, any contract,
commitment or restriction to which Benelytics is a party or by which Benelytics
or any of its properties or assets is bound or affected, where such defaults,
breaches, or violations would, in the aggregate, have a Material Adverse Effect
on Benelytics. To Benelytics' knowledge, no other party is in default under or
in breach or violation of, nor, to Benelytics' knowledge, is there any valid
basis for any claim of default by any other party under, or any breach or
violation by any other party of, any contract, commitment, or restriction to
which Benelytics is a party or by which Benelytics or any of its properties or
assets is bound or affected, where such defaults, breaches, or violations would,
individually or in the aggregate, have a Material Adverse Effect on Benelytics.

      Section 3.13 Labor Difficulties. Benelytics is not engaged in any unfair
labor practice or in violation of any applicable laws respecting employment,
employment practices or terms and conditions of employment. There is no unfair
labor practice complaint against Benelytics pending, or to Benelytics' knowledge
threatened, before any Governmental Entity. There is no strike, labor dispute,
slowdown, or stoppage pending, or to Benelytics' knowledge threatened, against
Benelytics. Benelytics is not now and has never been subject to any union
organizing activities. Benelytics has not experienced any work stoppage or other
labor difficulty. To Benelytics' knowledge, the consummation of the transactions
contemplated by this Agreement will not have a Material Adverse Effect on its
relations with Benelytics employees.

      Section 3.14 Trade Regulation. Benelytics has not terminated its
relationship with or refused to ship Benelytics Products to any dealer,
distributor, third party marketing entity or customer which had theretofore paid
or been obligated to pay Benelytics in excess of $10,000 over any consecutive
twelve (12) month period. All of the prices charged by Benelytics in connection
with the marketing or sale of any of their products or services have been in
compliance with all applicable laws and regulations. No claims have been
asserted or, to Benelytics' knowledge, threatened against Benelytics with
respect to the wrongful termination of any dealer, distributor or any other
marketing entity, discriminatory pricing, price fixing, unfair competition,
false advertising, or any other material violation of any laws or regulations
relating to anti-competitive practices or unfair trade practices of any kind,
and, to Benelytics' knowledge, no specific situation, set of facts, or
occurrence provides any basis for any such claim.


                                       16
<PAGE>

      Section 3.15 Environmental Matters.

                  (a) As of the date hereof, except as set forth in Schedule
Section 3.15 to the Benelytics Disclosure Schedule, no material amount of any
substance that has been designated by applicable law or regulation to be
radioactive, toxic, hazardous or otherwise a danger to human health or the
environment, excluding office and janitorial supplies, and other similar
substances (a "Hazardous Material"), is present, as a result of the actions of
Benelytics or, to Benelytics' knowledge, as a result of any actions of any third
party or otherwise, in, on or under any property, including the land and the
improvements, ground water and surface water, that Benelytics has at any time
owned, operated, occupied or leased. To the knowledge of Benelytics, no
underground storage tanks are present under any property that Benelytics has at
any time owned, operated, occupied or leased.

                  (b) At no time has Benelytics transported, stored, used,
manufactured, disposed of, released or exposed its employees or others to
Hazardous Materials (collectively, "Hazardous Materials Activities") in
violation of any law, rule, regulation or treaty promulgated by any Governmental
Entity.

                  (c) Benelytics currently holds all environmental approvals,
permits, licenses, clearances and consents (the "Environmental Permits")
necessary for the conduct of its business as such business is currently being
conducted.

                  (d) No action, proceeding, writ, injunction or claim is
pending or, to the knowledge of Benelytics, threatened concerning any
Environmental Permit or any Hazardous Materials Activity of Benelytics.
Benelytics is not aware of any fact or circumstance which could reasonably be
expected to involve Benelytics in any environmental litigation or impose upon
Benelytics any liability concerning Hazardous Materials Activities.

      Section 3.16 Employee Benefit Plans.

                  (a) Benelytics has set forth in Schedule Section 3.16 to the
Benelytics Disclosure Schedule (i) all employee benefit plans (as defined in
Section 3(3) of the Employee Retirement Income Security Act of 1974, as amended)
("ERISA"), (ii) all bonus, stock option, stock purchase, incentive, deferred
compensation, supplemental retirement, severance and other similar employee
benefit plans, and (iii) all unexpired severance agreements, written or
otherwise, for the benefit of, or relating to, any current or former employee of
Benelytics (individually, a "Benelytics Employee Plan," and collectively, the
"Benelytics Employee Plans").

                  (b) With respect to each Benelytics Employee Plan, Benelytics
has provided to InsWeb true and correct copies of (i) all documents embodying
such Benelytics Employee Plan, including all amendments thereto, and (ii) each
trust agreement, group annuity contract and other agreement, if any, relating to
such Benelytics Employee Plan.

                  (c) With respect to the Benelytics Employee Plans,
individually and in the aggregate, no event has occurred, and, to the knowledge
of Benelytics, there exists no 


                                       17
<PAGE>

condition or set of circumstances in connection with which Benelytics could be
subject to any material liability.

                  (d) With respect to the Benelytics Employee Plans,
individually and in the aggregate, there are no funded benefit obligations for
which contributions have not been made or properly accrued and there are no
unfunded benefit obligations which have not been accounted for by reserves, or
otherwise properly footnoted in accordance with GAAP, on the financial
statements or books of Benelytics.

                  (e) Benelytics is not a party to any oral or written (i) union
or collective bargaining agreement, (ii) agreement with any officer or other key
employee of Benelytics, the benefits of which are contingent, or the terms of
which are materially altered, upon the occurrence of a transaction involving
Benelytics of the nature contemplated by this Agreement, (iii) agreement with
any officer of Benelytics providing any term of employment or compensation
guarantee or for the payment of compensation in excess of $60,000 per annum, or
(iv) agreement or plan, including any stock option plan, stock appreciation
right plan, restricted stock plan or stock purchase plan, any of the benefits of
which will be increased, or the vesting of the benefits of which will be
accelerated, by the occurrence of any of the transactions contemplated by this
Agreement or the value of any of the benefits of which will be calculated on the
basis of any of the transactions contemplated by this Agreement.

                  (f) Benelytics has performed in all material respects all
obligations required to be performed by it under, is not in material default or
violation of, and has no knowledge of any default or violation by any other
party to, each Benelytics Employee Plan, and each Benelytics Employee Plan has
been established and maintained in all respects in accordance with its terms and
in compliance in all respects with all applicable laws, statutes, orders, rules
and regulations, including but not limited to applicable provisions of ERISA and
the Code. Each Benelytics Employee Plan intended to qualify under Section 401(a)
of the Code and each trust intended to qualify under Section 501(a) of the Code
has either received a favorable determination letter from the IRS with respect
to such plan as to its qualified status under the Code, including all amendments
to the Code effected by the Tax Reform Act of 1986 and subsequent legislation,
or has remaining a period of time under applicable Treasury regulations or IRS
pronouncements in which to apply for such a determination letter and make any
amendments necessary to obtain a favorable determination. No "prohibited
transaction," within the meaning of Section 4975 of the Code or Sections 406 and
407 of ERISA, and not otherwise exempt under Section 408 of ERISA, has occurred
with respect to any Benelytics Employee Plan. There are no actions, suits or
claims pending, or, to the knowledge of Benelytics, threatened or reasonably
anticipated (other than routine claims for benefits) against any Benelytics
Employee Plan or against the assets of any Benelytics Employee Plan. Each
Benelytics Employee Plan can be amended, terminated or otherwise discontinued in
accordance with its terms, without liability to InsWeb, Benelytics or any of its
affiliates (other than ordinary administration expenses typically incurred in a
termination event). There are no audits, inquiries or proceedings pending or, to
the knowledge of Benelytics, threatened by the IRS or the U.S. Department of
Labor with respect to any Benelytics Employee Plan. Neither Benelytics nor any
affiliate of Benelytics is subject to any penalty or tax with respect to any
Benelytics Employee


                                       18
<PAGE>

Plan under Section 402(i) of ERISA or Sections 4975 through 4980 of the Code.
Each Benelytics Employee Plan which is a group health plan (within the meaning
of Section 5000(b)(1) of the Code) and subject to the Consolidated Omnibus
Reconciliation Act of 1985, as amended ("COBRA"), has been maintained in all
respects in compliance with its terms and conditions and has complied in all
respects with the Code and ERISA, including the continuation coverage
requirements of COBRA, and such plan is not subject to any damages, penalties,
or excise taxes arising out of or in connection with COBRA.

                  (g) Benelytics does not now, nor has it ever, maintained,
established, sponsored, participated in, or contributed to, any pension plan
within the meaning of Section 3(2) of ERISA which is subject to Title IV of
ERISA or Section 412 of the Code. At no time has Benelytics contributed to or
been requested to contribute to any multiemployer plan as defined in Section
3(37) of ERISA.

      Section 3.17 Compliance with Laws. Benelytics has complied with, is not in
violation of, and has not received any notices of violation with respect to, any
federal, state or local statute, law or regulation applicable to the ownership
or operation of its business, except for failures to comply or violations which
would not be reasonably likely to have a Material Adverse Effect on Benelytics.

      Section 3.18 Employees and Consultants. Schedule Section 3.18 to the
Benelytics Disclosure Schedule contains a list of the names of all employees and
consultants of Benelytics and their salaries or wages, other compensation, dates
of employment and positions.

      Section 3.19 Litigation. There is no action, suit, proceeding, claim,
arbitration or investigation pending before any Governmental Entity or, to the
knowledge of Benelytics, threatened against Benelytics or any of its properties
or officers or directors (in their capacities as such). There is no judgment,
decree or order against Benelytics or, to the knowledge of Benelytics, any of
its directors or officers (in their capacities as such) that could prevent,
enjoin or materially alter or delay any of the transactions contemplated by this
Agreement, or that could reasonably be expected to have a Material Adverse
Effect on Benelytics. 

      Section 3.20 Restrictions on Business Activities. There is no agreement,
judgment, injunction, order or decree binding upon Benelytics which has or could
reasonably be expected to have the effect of prohibiting or materially impairing
any current or future (as disclosed to InsWeb) business practice of Benelytics,
any acquisition of property by Benelytics, or the conduct of business by
Benelytics as currently conducted or as currently proposed to be conducted and
as disclosed to InsWeb.

      Section 3.21 Governmental Authorization. Benelytics has obtained each
governmental consent, license, permit, grant or other authorization of a
Governmental Entity that is required for the operation of the business of
Benelytics (collectively, the "Benelytics Authorizations"), and all of such
Benelytics Authorizations are in full force and effect.

      Section 3.22 Insurance. Benelytics has insurance policies of the type and
in amounts customarily carried by persons conducting businesses or owning assets
similar to those of 


                                       19
<PAGE>

Benelytics. Schedule Section 3.22 to the Benelytics Disclosure Schedule contains
a list and description of all such policies. There is no material claim pending
under any of such policies as to which coverage has been questioned, denied or
disputed by the underwriters of such policies. All premiums due and payable
under all such policies have been paid, and Benelytics is otherwise in
compliance with the terms of such policies. Benelytics has no knowledge of any
threatened termination of, or material premium increase with respect to, any of
such policies.

      Section 3.23 Interested Party Transactions. To the knowledge of
Benelytics, no director, officer or shareholder of Benelytics has any interest
in (i) any material equipment or other property or asset, real or personal,
tangible or intangible, including, without limitation, any of the Benelytics
Intellectual Property Rights, used in connection with or pertaining to the
business of Benelytics, (ii) any creditor, supplier, customer, manufacturer,
agent, representative, or distributor of any of the Benelytics Products, (iii)
any entity that competes with Benelytics, or with which Benelytics is affiliated
or has a business relationship, or (iv) any agreement, obligation or commitment,
written or oral, to which Benelytics is a party; provided, however, that no such
person shall be deemed to have such an interest solely by virtue of ownership of
less than five percent (5%) of the outstanding stock or debt securities of any
publicly held company, the stock or debt securities of which are traded on a
recognized stock exchange or on the Nasdaq National Market.

      Section 3.24 Indemnification Claims. Schedule Section 3.24 to the
Benelytics Disclosure Schedule sets forth a list of all persons who are parties
to director, officer and/or employee indemnification agreements with Benelytics
(the "Indemnification Agreements"). Except as set forth in Schedule Section 3.24
to the Benelytics Disclosure Schedule, there are no outstanding claims under any
of the Indemnification Agreements or under any indemnification rights granted
pursuant to the Articles of Incorporation or Bylaws of Benelytics (as currently
in effect); and to Benelytics` knowledge, there are no facts or circumstances
that either now, or with the passage of time, could reasonably be expected to
provide a basis for a claim under any such Indemnification Agreement or under
any indemnification rights granted pursuant to the Articles of Incorporation or
Bylaws of Benelytics.

      Section 3.25 No Existing Discussions. As of the date hereof, Benelytics is
not engaged, directly or indirectly, in any discussions or negotiations with any
other party with respect to a Benelytics Acquisition Proposal (as defined in
Section Section 6.1).

      Section 3.26 Payments Resulting from Merger. Neither the consummation nor
announcement of any transaction contemplated by this Agreement will (either
alone or upon the occurrence of any additional or further acts or events) result
in any material payment (whether of severance pay or otherwise) becoming due
from Benelytics to any director, officer, employee or former employee thereof
under (i) any management, employment, deferred compensation, severance
(including any payment, right or benefit resulting from a change in control),
bonus or other contract for personal services with any officer, director or
employee or any plan, agreement or understanding similar to any of the
foregoing, or any "rabbi trust" or similar arrangement, or (ii) material benefit
under any Benelytics Employee Plan being established or becoming accelerated,
vested or payable.


                                       20
<PAGE>

      Section 3.27 Real Property Holding Corporation. Benelytics is not a
"United States real property holding corporation" within the meaning of Section
897(c)(2) of the Code.

      Section 3.28 Corporate Documents. Benelytics has furnished to InsWeb, or
its representatives, for its examination (i) its minute book containing all
records required to be set forth of all proceedings, consents, actions, and
meetings of the shareholders, the Board of Directors and any committees thereof
and (ii) all permits, orders, and consents issued by any Governmental Entity
with respect to Benelytics. The corporate minute books and other corporate
records of Benelytics are complete and accurate in all material respects, and
the signatures appearing on all documents contained therein are the true
signatures of the persons purporting to have signed the same. All actions
reflected in such books and records were duly and validly taken in compliance
with the laws of the applicable jurisdiction. Benelytics has delivered or made
available to InsWeb or its representatives true and complete copies of all
documents which are referred to in this Article III or in the Benelytics
Disclosure Schedule.

      Section 3.29 No Misrepresentation. No representation or warranty by
Benelytics in this Agreement, or any statement, certificate or schedule
furnished or to be furnished by or on behalf of Benelytics pursuant to this
Agreement, when taken together, contains or shall contain any untrue statement
of a material fact or omits or shall omit to state a material fact required to
be stated therein or necessary in order to make such statements, in light of the
circumstances under which they were made, not misleading.

                                   ARTICLE IV

               REPRESENTATIONS AND WARRANTIES OF INSWEB AND SUB

      InsWeb and Sub represent and warrant to Benelytics that the statements
contained in this Article IV are true and correct, except as set forth in the
disclosure schedule delivered by InsWeb to Benelytics on or before the date of
this Agreement and attached hereto (the "InsWeb Disclosure Schedule").

      Section 4.1 Organization. Each of InsWeb, Sub and InsWeb's other
subsidiaries is a corporation duly organized, validly existing and in good
standing under the laws of the jurisdiction of its incorporation, has all
requisite corporate power to own, lease and operate its property and to carry on
its business as now being conducted and as proposed to be conducted, and is duly
qualified to do business and is in good standing as a foreign corporation in
each jurisdiction in which the failure to be so qualified would have a Material
Adverse Effect on InsWeb. InsWeb has delivered true and correct copies of the
Certificate of Incorporation and Bylaws of InsWeb, each as amended to date, to
Benelytics. InsWeb is not in violation of any of the provisions of its
Certificate of Incorporation or Bylaws. Except as described in the InsWeb
Disclosure Schedule, neither InsWeb nor any of its subsidiaries directly or
indirectly owns any equity or similar interest in, or any interest convertible
into or exchangeable or exercisable for, any corporation, partnership, joint
venture or other business association or entity.

      Section 4.2 InsWeb Capital Structure.


                                       21
<PAGE>

                  (a) The authorized capital stock of InsWeb consists of (i)
50,000,000 shares of InsWeb Common Stock, of which 9,982,276 shares are issued
and outstanding, and (ii) 2,000,000 shares of InsWeb Preferred Stock, (A)
176,471 shares of which have been designated Series A Preferred Stock, all of
which are issued and outstanding and which are convertible, in the aggregate,
into 1,764,710 shares of Common Stock, (B) 27,864 shares of which have been
designated Series A-1 Preferred Stock, all of which are issued and outstanding
and which are convertible, in the aggregate, into 278,640 shares of Common
Stock, (C) 176,471 shares of which have been designated Series B Preferred
Stock, all of which are issued and outstanding and which are convertible, in the
aggregate, into 1,764,710 shares of Common Stock, (D) 61,920 shares of which
have been designated Series C Preferred Stock, all of which are issued and
outstanding and which are convertible, in the aggregate, into 619,200 shares of
Common Stock, and (E) 190,621 shares of which have been designated Series D
Preferred Stock, 49,408 of which are issued and outstanding and convertible, in
the aggregate, into 494,080 shares of Common Stock. All such outstanding shares
of InsWeb capital stock have been duly authorized, validly issued, fully paid
and are nonassessable, have been issued in accordance with all applicable state
and federal securities laws, and are subject to no preemptive rights or rights
of first refusal created by statute, the charter documents of InsWeb or any
agreement to which InsWeb is a party or by which it is bound. As of the date
hereof, an aggregate of 1,724,364 shares of InsWeb Common Stock are reserved for
issuance under InsWeb's employee stock option plans (collectively, the "InsWeb
Option Plans"), 1,442,714 of which shares are subject to outstanding options,
and 281,650 of which shares are reserved for future option grants.

                  (b) All of the outstanding shares of capital stock of Sub are
duly authorized, validly issued, fully paid and nonassessable, and all such
shares are owned by InsWeb free and clear of all security interests, liens,
claims, pledges, agreements, limitations on InsWeb's voting rights, charges or
other encumbrances of any nature.

                  (c) Except as set forth in this Section Section 4.2 or the
InsWeb Disclosure Schedule, there are (i) no equity securities of any class of
InsWeb, or any securities exchangeable into or exercisable for such equity
securities, issued, reserved for issuance or outstanding and (ii) no outstanding
subscriptions, options, warrants, puts, calls, rights or other commitments or
agreements of any character to which InsWeb is a party or by which it is bound
obligating InsWeb to issue, deliver, sell, repurchase or redeem or cause to be
issued, delivered, sold, repurchased or redeemed any equity securities of InsWeb
or obligating InsWeb to grant, extend, accelerate the vesting of, change the
exercise price of or otherwise amend or enter into any such option, warrant,
call, right, commitment or agreement. To the knowledge of InsWeb, there are no
voting trusts, proxies or other agreements or understandings with respect to the
shares of capital stock of InsWeb.

                  (d) The shares of InsWeb Common Stock to be issued pursuant to
the Merger, when issued, will be duly authorized, validly issued, fully paid,
and nonassessable.


                                       22
<PAGE>

      Section 4.3 Authority; No Conflict; Required Filings and Consents.

                  (a) InsWeb and Sub have all requisite corporate power and
authority to enter into this Agreement and the other Transaction Documents to
which they are or will be parties and to consummate the transactions
contemplated hereby and thereby. The execution and delivery of this Agreement
and the other Transaction Documents to which InsWeb or Sub is or will be a party
and the consummation of the transactions contemplated hereby and thereby have
been duly authorized by all necessary corporate action on the part of InsWeb and
Sub, respectively, subject only to the approval of the Merger by InsWeb's
stockholders. This Agreement and the other Transaction Documents to which InsWeb
and/or Sub are parties have been or will be duly executed and delivered by
InsWeb and/or Sub and constitute or will constitute the valid and binding
obligations of InsWeb and/or Sub, enforceable in accordance with their terms,
except as such enforceability may be limited by (i) bankruptcy laws and other
similar laws affecting creditors' rights generally and (ii) general principles
of equity, regardless of whether asserted in a proceeding in equity or at law.

                  (b) The execution and delivery by InsWeb and Sub of this
Agreement and the other Transaction Documents to which they are or will be
parties does not, and the consummation of the transactions contemplated hereby
and thereby will not, (i) conflict with, or result in any violation or breach of
any provision of the Certificate of Incorporation or Bylaws of InsWeb or Sub,
(ii) result in any violation or breach of, or constitute (with or without notice
or lapse of time, or both) a default under, or give rise to a right of
termination, cancellation or acceleration of any material obligation or loss of
any material benefit under, any note, mortgage, indenture, lease, contract or
other agreement, instrument or obligation to which InsWeb or Sub is a party or
by which either of them or any of their properties or assets may be bound, or
(iii) conflict with or violate any permit, concession, franchise, license,
judgment, order, decree, statute, law, ordinance, rule or regulation applicable
to InsWeb or Sub or any of its or their properties or assets, except in the case
of clauses (ii) and (iii) above for any such conflicts, violations, defaults,
terminations, cancellations or accelerations which would not be reasonably
likely, either individually or in the aggregate, to have a Material Adverse
Effect on InsWeb.

                  (c) No consent, approval, order or authorization of, or
registration, declaration or filing with, any Governmental Entity is required by
or with respect to InsWeb or any of its subsidiaries in connection with the
execution and delivery of this Agreement or the consummation of the transactions
contemplated hereby, except for (i) the filing of the Merger Agreement and the
Officers' Certificates with the California Secretary of State in accordance with
the GCL, (ii) the filing of a certificate of merger with the Delaware Secretary
of State; (iii) such consents, approvals, orders, authorizations, registrations,
declarations and filings as may be required under applicable federal and state
securities laws and the laws of any foreign country and (iv) such other
consents, authorizations, filings, approvals and registrations which, if not
obtained or made, would not be reasonably likely to have a Material Adverse
Effect on InsWeb and would not prevent or materially alter or delay any of the
transactions contemplated by this Agreement.


                                       23
<PAGE>

      Section 4.4 InsWeb Financial Statements. InsWeb has delivered to
Benelytics copies of (i) its audited consolidated financial statements as of,
and for the years ended, December 31, 1996 and 1997, and (ii) its unaudited
financial statements as of, and for the nine-month period ended, September 30,
1998 (collectively, the "InsWeb Financial Statements"). The InsWeb Financial
Statements have been, prepared in accordance with GAAP applied on a consistent
basis throughout the periods involved, except (in the case of the unaudited
interim financial statements) for the absence of required footnotes. The InsWeb
Financial Statements present fairly in all material respects the financial
position of InsWeb as of the respective dates and the consolidated results of
InsWeb's operations and cash flows for the periods indicated, except that the
interim InsWeb Financial Statements are subject to normal and recurring year-end
audit adjustments which will not be material in amount. InsWeb maintains a
standard system of accounting established and administered in accordance with
GAAP.

      Section 4.5 Absence of Undisclosed Liabilities. InsWeb and its
Subsidiaries do not have any liabilities, either accrued or contingent (whether
or not required to be reflected in financial statements in accordance with
GAAP), and whether due or to become due, which individually or in the aggregate
would be reasonably likely to have a Material Adverse Effect on InsWeb, other
than (i) liabilities reflected or provided for on InsWeb's balance sheet as of
September 30, 1998 (the "InsWeb Balance Sheet"), (ii) liabilities specifically
described in this Agreement, or in the InsWeb Disclosure Schedule, and (iii)
normal or recurring liabilities incurred since September 30, 1998 in the
ordinary course of business consistent with past practices.

      Section 4.6 Absence of Certain Changes or Events. Since September 30,
1998, InsWeb has conducted its business in the ordinary course and in a manner
consistent with past practices and, since such date, InsWeb has not:

                  (a) suffered any event or occurrence that has had or could
reasonably be expected to have a Material Adverse Effect on InsWeb;

                  (b) suffered any damage, destruction or loss, whether covered
by insurance or not, materially and adversely affecting its properties or
business;

                  (c) declared, set aside or paid any divided or made any other
distribution on or in respect of the shares of its capital stock or declared any
direct or indirect redemption, retirement, purchase or other acquisition or such
shares;

                  (d) issued any shares of its capital stock or any warrants,
rights, or options for, or entered into any commitment relating to such capital
stock except for options and rights to purchase shares of InsWeb Common Stock
granted under the InsWeb Option Plans in the ordinary course of business and
consistent with past practices, and shares of InsWeb Common Stock issued upon
the exercise of stock options and rights;

                  (e) made any material change in the accounting methods or
practices it follows, whether for general financial or tax purposes, or any
change in depreciation or amortization policies or rates;


                                       24
<PAGE>

                  (f) sold, leased, abandoned or otherwise disposed of any real
property or any material amounts of machinery, equipment or other operating
property;

                  (g) sold, assigned, transferred, licensed or otherwise
disposed of any material patent, trademark, trade name, brand name, copyright
(or pending application for any patent, trademark or copyright), invention, work
of authorship, process, know-how, formula or trade secret or interest thereunder
or other material intangible asset except for transactions entered into in the
ordinary course of its business;

                  (h) entered into any material commitment or transaction
(including without limitation any borrowing or capital expenditure) other than
in the ordinary course of business;

                  (i) incurred any material liability, except in the ordinary
course of business and consistent with past practice;

                  (j) permitted or allowed any of its property or assets to be
subjected to any mortgage, deed of trust, pledge, lien, security interest or
other encumbrance of any kind, except for liens for current taxes not yet due
and purchase money security interests incurred in the ordinary course of
business;

                  (k) paid, loaned or advanced any amount to, or sold,
transferred or leased any properties or assets to, or entered into any agreement
or arrangement with any of its officers, directors or shareholders or any
affiliate of any of the foregoing, other than employee compensation and benefits
and reimbursement of employment related business expenses incurred in the
ordinary course of business;

                  (l) agreed to take any action described in this Section
Section 4.6 or which would constitute a breach of any of the representations or
warranties of InsWeb contained in this Agreement; or

                  (m) taken any other action that would have required the
consent of Benelytics pursuant to Section Section 5.2 (and which has not been
obtained) had such action occurred after the date of this Agreement.

      Section 4.7 Taxes.

                  (a) InsWeb has timely filed or caused to be filed all returns,
estimates, information statements and reports required to be filed with any
taxing authority ("InsWeb Returns") relating to any and all Taxes concerning or
attributable to InsWeb or its operations (or requests for extensions of time to
file such returns have been filed, granted and have not expired) and such InsWeb
Returns are true and correct in all material respects and have been completed in
all material respects in accordance with applicable law.


                                       25
<PAGE>

                  (b) InsWeb, as of the Closing Date: (i) will have paid all
Taxes it is required to pay prior to the Closing Date and (ii) will have
withheld with respect to its employees all Taxes required to be withheld.

                  (c) There is no Tax deficiency outstanding or assessed or, to
InsWeb's knowledge, proposed against InsWeb that is not reflected as a liability
on the InsWeb Balance Sheet nor has InsWeb executed any agreements or waivers
extending any statute of limitations on or extending the period for the
assessment or collection of any Tax.

                  (d) InsWeb has no material liabilities for unpaid Taxes that
have not been accrued for or reserved on the InsWeb Balance Sheet, whether
asserted or unasserted, contingent or otherwise.

                  (e) InsWeb is not a party to any tax-sharing agreement or
similar arrangement with any other party, or any contractual obligation to pay
any Tax obligations of, or with respect to any transaction relating to, any
other person or to indemnify any other person with respect to any Tax.

      Section 4.8 Tangible Assets.

                  (a) InsWeb owns or leases all tangible assets and properties
which are necessary for the conduct of its business as currently conducted or
which are reflected on the InsWeb Balance Sheet or acquired since the date of
the InsWeb Balance Sheet (the "InsWeb Material Tangible Assets"). The InsWeb
Material Tangible Assets are in good operating condition and repair, subject to
reasonable wear and tear.

                  (b) InsWeb has good and marketable title to all InsWeb
Material Tangible Assets that it owns, free and clear of all mortgages, liens,
pledges, charges or encumbrances of any kind or character, except for liens for
current taxes not yet due and payable.

      Section 4.9 Intellectual Property.

                  (a) InsWeb owns, or is licensed or otherwise possesses legally
enforceable rights to use, all patents, trademarks, trade names, service marks,
copyrights and any applications for and registrations of such patents,
trademarks, trade names, service marks, copyrights and all processes, formulae,
methods, schematics, technology, know-how, computer software programs or
applications and tangible or intangible proprietary information or material that
are necessary to conduct the business of InsWeb as currently conducted, or as
currently proposed to be conducted and disclosed to Benelytics, the absence of
which rights would be reasonably likely to have a Material Adverse Effect on
InsWeb (all of which are referred to as the "InsWeb Intellectual Property
Rights"), free and clear of all liens, claims or encumbrances.

                  (b) InsWeb is not, nor will it be as a result of the execution
and delivery of this Agreement or the performance of its obligations under this
Agreement, in breach of any license, sublicense or other agreement relating to
the InsWeb Intellectual Property Rights, the breach of which would be likely to
have a Material Adverse Effect on InsWeb.


                                       26
<PAGE>

                  (c) To InsWeb's knowledge, all patents and registered
trademarks, service marks and copyrights claimed by or issued to InsWeb which
relate to any product of InsWeb ("InsWeb Product") are valid and subsisting.
InsWeb (i) has not received notice that it has been sued in any suit, action or
proceeding which involves a claim of infringement of any patent, trademark,
service mark, copyright, trade secret or other proprietary right of any third
party, (ii) has no knowledge that the manufacturing, marketing, licensing or
sale of any InsWeb Product infringes any patent, trademark, service mark,
copyright, trade secret or other proprietary right of any third party, and (iii)
has no knowledge of any claim challenging or questioning the validity or
effectiveness of any license or agreement relating to any InsWeb Intellectual
Property Rights.

                  (d) All designs, drawings, specifications, source code, object
code, documentation, flow charts and diagrams incorporating, embodying or
reflecting any InsWeb Product at any stage of its development (the "InsWeb
Components") were written, developed and created solely and exclusively by
employees of InsWeb without the assistance of any third party or were created by
third parties who assigned ownership of their rights with respect thereto to
InsWeb by means of valid and enforceable agreements. InsWeb has at all times
used commercially reasonable efforts to treat the InsWeb Products and InsWeb
Components as containing trade secrets and has not disclosed or otherwise dealt
with such items in such a manner as to cause the loss of such trade secrets by
their release into the public domain.

                  (e) Each person currently or formerly employed by InsWeb
(including independent contractors, if any) that has or had access to
confidential information of InsWeb has executed and delivered to InsWeb a
confidentiality and non-disclosure agreement in the form previously provided to
Benelytics. To InsWeb's knowledge, neither the execution or delivery of any such
agreement, nor the carrying on of InsWeb's business as currently conducted and
as currently proposed to be conducted by any such person, as an employee or
independent contractor, has or will conflict with or result in a breach of the
terms, conditions or provisions of, or constitute a default under, any contract,
covenant or instrument under which any of such persons is obligated.

      Section 4.10 Labor Difficulties. InsWeb is not engaged in any unfair labor
practice or in violation of any applicable laws respecting employment,
employment practices or terms and conditions of employment. There is no unfair
labor practice complaint against InsWeb pending, or to InsWeb's knowledge
threatened, before any Governmental Entity. There is no strike, labor dispute,
slowdown, or stoppage pending, or to InsWeb's knowledge threatened, against
InsWeb. InsWeb is not now and has never been subject to any union organizing
activities. InsWeb has not experienced any work stoppage or other labor
difficulty. To InsWeb's knowledge, (i) the consummation of the transactions
contemplated by this Agreement will not have a Material Adverse Effect on its
relations with InsWeb employees, and (ii) none of the InsWeb employees intends
to leave their employment, whether as a result of the transactions contemplated
by this Agreement or otherwise.

      Section 4.11 Trade Regulation. InsWeb has not terminated its relationship
with or refused to ship InsWeb Products to any dealer, distributor, third party
marketing entity or 


                                       27
<PAGE>

customer which had theretofore paid or been obligated to pay InsWeb in excess of
$10,000 over any consecutive twelve (12) month period. All of the prices charged
by InsWeb in connection with the marketing or sale of any of their products or
services have been in compliance with all applicable laws and regulations. No
claims have been asserted or, to InsWeb's knowledge, threatened against InsWeb
with respect to the wrongful termination of any dealer, distributor or any other
marketing entity, discriminatory pricing, price fixing, unfair competition,
false advertising, or any other material violation of any laws or regulations
relating to anti-competitive practices or unfair trade practices of any kind,
and, to InsWeb's knowledge, no specific situation, set of facts, or occurrence
provides any basis for any such claim.

      Section 4.12 Environmental Matters.

                  (a) As of the date hereof, except as set forth in Schedule
Section 4.12 to the InsWeb Disclosure Schedule, no material amount of any
substance that has been designated by applicable law or regulation to be
radioactive, toxic, hazardous or otherwise a danger to human health or the
environment, excluding office and janitorial supplies, and other similar
substances (a "Hazardous Material"), is present, as a result of the actions of
InsWeb or, to InsWeb's knowledge, as a result of any actions of any third party
or otherwise, in, on or under any property, including the land and the
improvements, ground water and surface water, that InsWeb has at any time owned,
operated, occupied or leased. To the knowledge of InsWeb, no underground storage
tanks are present under any property that InsWeb has at any time owned,
operated, occupied or leased.

                  (b) At no time has InsWeb transported, stored, used,
manufactured, disposed of, released or exposed its employees or others to
Hazardous Materials in violation of any law, rule, regulation or treaty
promulgated by any Governmental Entity.

                  (c) InsWeb currently holds all Environmental Permits necessary
for the conduct of its business as such businesses is currently being conducted.

                  (d) No action, proceeding, writ, injunction or claim is
pending or, to the knowledge of InsWeb, threatened concerning any Environmental
Permit or any Hazardous Materials Activity of InsWeb. InsWeb is not aware of any
fact or circumstance which could reasonably be expected to involve InsWeb in any
environmental litigation or impose upon InsWeb any liability concerning
Hazardous Materials Activities.

      Section 4.13 Agreements, Contracts and Commitments. InsWeb has not
breached, or received in writing any claim or threat that it has breached, any
of the terms or conditions of any material agreement, contract or commitment
("InsWeb Material Contracts") in such a manner as would permit any other party
to cancel or terminate the same or would permit any other party to collect
material damages from InsWeb under any InsWeb Material Contract. Each InsWeb
Material Contract that has not expired or been terminated is in full force and
effect and is not subject to any material default thereunder of which InsWeb is
aware by any party obligated to InsWeb pursuant to such InsWeb Material
Contract.


                                       28
<PAGE>

      Section 4.14 Litigation. There is no action, suit, proceeding, claim,
arbitration or investigation pending before any Governmental Entity or, to the
knowledge of InsWeb, threatened against InsWeb or any of its properties or
officers or directors (in their capacities as such) that, individually or in the
aggregate, could reasonably be expected to have a Material Adverse Effect on
InsWeb. There is no judgment, decree or order against InsWeb or, to the
knowledge of InsWeb, any of its directors or officers (in their capacities as
such) that could prevent, enjoin or materially alter or delay any of the
transactions contemplated by this Agreement, or that could reasonably be
expected to have a Material Adverse Effect on InsWeb.

      Section 4.15 Compliance with Laws. InsWeb has complied with, is not in
violation of, and has not received any notices of violation with respect to, any
federal, state or local statute, law or regulation applicable to the ownership
or operation of its business, except for failures to comply or violations which
would not be reasonably likely to have a Material Adverse Effect on InsWeb.

      Section 4.16 Restrictions on Business Activities. There is no agreement,
judgment, injunction, order or decree binding upon InsWeb which has or could
reasonably be expected to have the effect of prohibiting or materially impairing
any current or future (as disclosed to Benelytics) business practice of InsWeb,
any acquisition of property by InsWeb, or the conduct of business by InsWeb as
currently conducted or as currently proposed to be conducted and as disclosed to
Benelytics.

      Section 4.17 Governmental Authorization. InsWeb has obtained each
governmental consent, license, permit, grant or other authorization of a
Governmental Entity that is required for the operation of the business of InsWeb
(collectively, the "InsWeb Authorizations"), and all of such InsWeb
Authorizations are in full force and effect, except where the failure to obtain
the same would not be reasonably likely to have a Material Adverse Effect on
InsWeb.

      Section 4.18 Insurance. InsWeb has insurance policies of the type and in
amounts customarily carried by persons conducting businesses or owning assets
similar to those of InsWeb. There is no material claim pending under any of such
policies as to which coverage has been questioned, denied or disputed by the
underwriters of such policies. All premiums due and payable under all such
policies have been paid, and InsWeb is otherwise in compliance with the terms of
such policies. InsWeb has no knowledge of any threatened termination of, or
material premium increase with respect to, any of such policies.

      Section 4.19 Interested Party Transactions. To the knowledge of InsWeb, no
director, officer or shareholder of InsWeb has any interest in (i) any material
equipment or other property or asset, real or personal, tangible or intangible,
including, without limitation, any of the InsWeb Intellectual Property Rights,
used in connection with or pertaining to the business of InsWeb, (ii) any
creditor, supplier, customer, manufacturer, agent, representative, or
distributor of any of the InsWeb Products, (iii) any entity that competes with
InsWeb, or with which InsWeb is affiliated or has a business relationship, or
(iv) any agreement, obligation or commitment, written or oral, to which InsWeb
is a party; provided, however, that no such person shall be deemed to have such
an interest solely by virtue of ownership of less than five percent (5%) of the


                                       29
<PAGE>

outstanding stock or debt securities of any publicly held company, the stock or
debt securities of which are traded on a recognized stock exchange or on the
Nasdaq National Market.

      Section 4.20 Interim Operations of Sub. Sub was formed solely for the
purpose of engaging in the transactions contemplated by this Agreement, has
engaged in no other business activities and has conducted its operations only as
contemplated by this Agreement.

      Section 4.21 Corporate Documents. InsWeb has furnished or made available
to Benelytics, or its representatives, for its examination its minute book
containing all records required to be set forth of all proceedings, consents,
actions, and meetings of the shareholders, the Board of Directors and any
committees thereof. The corporate minute books and other corporate records of
InsWeb are complete and accurate in all material respects, and the signatures
appearing on all documents contained therein are the true signatures of the
persons purporting to have signed the same. All actions reflected in such books
and records were duly and validly taken in compliance with the laws of the
applicable jurisdiction. InsWeb has delivered or made available to Benelytics or
its representatives true and complete copies of all documents which are referred
to in this Article IV or in the InsWeb Disclosure Schedule.

      Section 4.22 No Misrepresentation. No representation or warranty by InsWeb
or Sub in this Agreement, or any statement, certificate or schedule furnished or
to be furnished by or on behalf of InsWeb or Sub pursuant to this Agreement,
when taken together, contains or shall contain any untrue statement of a
material fact or omits or shall omit to state a material fact required to be
stated therein or necessary in order to make such statements, in light of the
circumstances under which they were made, not misleading.

                                    ARTICLE V

                               CONDUCT OF BUSINESS

Section 5.1 Covenants of Benelytics. During the period from the date of this
Agreement and continuing until the earlier of the termination of this Agreement
or the Effective Time, Benelytics agrees (except to the extent that InsWeb shall
otherwise consent in writing), to carry on its business in the usual, regular
and ordinary course in substantially the same manner as previously conducted, to
pay its debts and Taxes when due, subject to good faith disputes over such debts
or Taxes, to pay or perform its other obligations when due, and, to the extent
consistent with such business, to use all reasonable efforts consistent with
past practices and policies to (i) preserve intact its present business
organization, (ii) keep available the services of its present officers and key
employees and (iii) preserve its relationships with customers, suppliers,
distributors, licensors, licensees and others having business dealings with it.
Benelytics shall promptly notify InsWeb of any event or occurrence not in the
ordinary course of business of Benelytics where such event or occurrence would
result in a breach of any covenant of Benelytics set forth in this Agreement or
cause any representation or warranty of Benelytics set forth in this Agreement
to be untrue as of the date of, or giving effect to, such event or occurrence.
Except as expressly contemplated by this Agreement, Benelytics shall not,
without the prior written consent of InsWeb:


                                       30
<PAGE>

                  (a) Grant any options under any employee plan of Benelytics,
accelerate, amend or change the period of exercisability under any outstanding
options, or authorize cash payments in exchange for any options granted under
any of such plans except as required by the terms of such plans or any related
agreements in effect as of the date of this Agreement;

                  (b) Transfer or license to any person or entity or otherwise
extend, amend or modify any rights to the Benelytics Intellectual Property
Rights other than in the ordinary course of business consistent with past
practices;

                  (c) Declare or pay any dividends on or make any other
distributions (whether in cash, stock or property) in respect of any of its
capital stock, or split, combine or reclassify any of its capital stock or issue
or authorize the issuance of any other securities in respect of, in lieu of or
in substitution for shares of its capital stock, or purchase or otherwise
acquire, directly or indirectly, any shares of its capital stock except from
former employees, directors and consultants in accordance with agreements
providing for the repurchase of shares in connection with any termination of
service by such party;

                  (d) Issue, deliver or sell or authorize or propose the
issuance, delivery or sale of, any shares of its capital stock or securities
convertible into shares of its capital stock, or subscriptions, rights, warrants
or options to acquire, or other agreements or commitments of any character
obligating it to issue any such shares or other convertible securities, other
than the issuance of shares of Benelytics Common Stock upon the exercise of
Benelytics Options outstanding as of the date of this Agreement;

                  (e) Acquire or agree to acquire by merging or consolidating
with, or by purchasing a substantial equity interest in or substantial portion
of the assets of, or by any other manner, any business or any corporation,
partnership or other business organization or division, or otherwise acquire or
agree to acquire any assets other than acquisitions involving aggregate
consideration of not more than $10,000;

                  (f) Sell, lease, license or otherwise dispose of any of its
properties or assets which are material, individually or in the aggregate, to
the business of Benelytics;

                  (g) Take any action to (i) increase or agree to increase the
compensation payable or to become payable to its officers or employees, (ii)
grant any additional severance or termination pay to, or enter into any
employment or severance agreements with, officers, (iii) grant any severance or
termination pay to, or enter into any employment or severance agreement, with
any non-officer employee, except in accordance with past practices, (iv) enter
into any collective bargaining agreement, or (v) establish, adopt, enter into or
amend in any material respect any bonus, profit sharing, thrift, compensation,
stock option, restricted stock, pension, retirement, deferred compensation,
employment, termination, severance or other plan, trust, fund, policy or
arrangement for the benefit of any directors, officers or employees;


                                       31
<PAGE>

                  (h) Revalue any of its assets, including writing down the
value of inventory or writing off notes or accounts receivable other than in the
ordinary course of business;

                  (i) Incur any indebtedness for borrowed money or guarantee any
such indebtedness or issue or sell any debt securities or warrants or rights to
acquire any debt securities or guarantee any debt securities of others, other
than indebtedness incurred under outstanding lines of credit consistent with
past practice;

                  (j) Amend or propose to amend its Articles of Incorporation or
Bylaws, except as contemplated by this Agreement;

                  (k) Incur or commit to incur any individual capital
expenditure other than the existing commitments set forth in the Benelytics
Disclosure Schedule;

                  (l) Enter into or amend any agreements pursuant to which any
third party is granted exclusive marketing or manufacturing rights with respect
to any Benelytics product;

                  (m) Enter into or commit to enter into any data or marketing
agreement involving any revenue guarantees or revenue-sharing arrangements;

                  (n) Amend or terminate any material contract, agreement or
license to which it is a party except in the ordinary course of business;

                  (o) Waive or release any material right or claim, except in
the ordinary course of business;

                  (p) Initiate any litigation or arbitration proceeding; or

                  (q) Take or agree to take, in writing or otherwise, any of the
actions described in Sections ((a)) through ((p)) above, or any action which is
reasonably likely to make any of Benelytics' representations or warranties
contained in this Agreement untrue or incorrect in any material respect on the
date made (to the extent so limited) or as of the Effective Time.

      Section 5.2 Covenants of InsWeb. During the period from the date of this
Agreement and continuing until the earlier of the termination of this Agreement
or the Effective Time, InsWeb agrees (except to the extent that Benelytics shall
otherwise consent in writing), to carry on its business in the usual, regular
and ordinary course in substantially the same manner as previously conducted, to
pay its debts and Taxes when due, subject to good faith disputes over such debts
or Taxes, to pay or perform its other obligations when due, and, to the extent
consistent with such business, use all reasonable efforts consistent with past
practices and policies to (i) preserve intact its present business organization,
(ii) keep available the services of its present officers and key employees and
(iii) preserve its relationships with customers, suppliers, distributors,
licensors, licensees and others having business dealings with it. InsWeb shall
promptly notify Benelytics of any event or occurrence not in the ordinary course
of 


                                       32
<PAGE>

business of InsWeb where such event or occurrence would result in a breach of
any covenant of InsWeb set forth in this Agreement or cause any representation
or warranty of InsWeb set forth in this Agreement to be untrue as of the date
of, or giving effect to, such event or occurrence. Except as expressly
contemplated by this Agreement, InsWeb shall not, without the prior written
consent of Benelytics:

                  (a) Grant any options under any employee plan of InsWeb
(except for options and rights to purchase shares of InsWeb Common Stock granted
under the InsWeb Option Plans, in the ordinary course of business and consistent
with past practices), accelerate, amend or change the period of exercisability
under any outstanding options, or authorize cash payments in exchange for any
options granted under any of such plans except as required by the terms of such
plans or any related agreements in effect as of the date of this Agreement;

                  (b) Declare or pay any dividends on or make any other
distributions (whether in cash, stock or property) in respect of any of its
capital stock, or split, combine or reclassify any of its capital stock or issue
or authorize the issuance of any other securities in respect of, in lieu of or
in substitution for shares of its capital stock, or purchase or otherwise
acquire, directly or indirectly, any shares of its capital stock except from
former employees, directors and consultants in accordance with agreements
providing for the repurchase of shares in connection with any termination of
service by such party;

                  (c) Sell, lease, license or otherwise dispose of any of its
properties or assets which are material, individually or in the aggregate, to
the business of InsWeb, except for transactions entered into in the ordinary
course of business;

                  (d) Amend or propose to amend its Certificate of Incorporation
or Bylaws, in any manner that materially affects the rights, preferences or
privileges of the holders of its capital stock, except as contemplated by this
Agreement; or

                  (e) Take or agree to take, in writing or otherwise, any of the
actions described in Sections (a) through (d) above, or any action which is
reasonably likely to make any of Benelytics' representations or warranties
contained in this Agreement untrue or incorrect in any material respect on the
date made (to the extent so limited) or as of the Effective Time.

      Section 5.3 Cooperation. Subject to compliance with applicable law, from
the date hereof until the Effective Time, each of InsWeb and Benelytics shall
confer on a regular and frequent basis with one or more representatives of the
other party to report operational matters of materiality and the general status
of ongoing operations and shall promptly provide the other party or its counsel
with copies of all filings made by such party with any Governmental Entity in
connection with this Agreement, the Merger and the transactions contemplated
hereby.


                                       33
<PAGE>

                                   ARTICLE VI

                              ADDITIONAL AGREEMENTS

Section 6.1 No Solicitation by Benelytics.

                  (a) During the period from the date of this Agreement until
the earlier of the termination of this Agreement or the Effective Time,
Benelytics shall not, directly or indirectly, through any officer, director,
employee, representative or agent, (i) solicit, initiate, or encourage any
inquiries or proposals that constitute, or could reasonably be expected to lead
to, a proposal or offer for a merger, consolidation, business combination, sale
of substantial assets, sale of shares of capital stock (including without
limitation by way of a tender offer) or similar transactions involving
Benelytics, other than the transactions contemplated by this Agreement (any of
the foregoing inquiries or proposals being referred to in this Agreement as a
"Benelytics Acquisition Proposal"), (ii) engage in negotiations or discussions
concerning, or provide any non-public information to any person or entity
relating to, any Benelytics Acquisition Proposal, or (iii) agree to, approve or
recommend any Benelytics Acquisition Proposal; provided, however, that nothing
contained in this Agreement shall prevent Benelytics or its Board of Directors
from furnishing non-public information to, or entering in discussions or
negotiations with, any person or entity in connection with an unsolicited bona
fide written Benelytics Acquisition Proposal to the shareholders of Benelytics,
if and only to the extent that the Board of Directors of Benelytics determines
in good faith (after consultation with outside legal counsel) that such action
is necessary for such Board of Directors to comply with its fiduciary duties to
Benelytics' shareholders under applicable law.

                  (b) Benelytics shall notify InsWeb no later than twenty-four
(24) hours after receipt by Benelytics (or its advisors) of any Benelytics
Acquisition Proposal or any request for nonpublic information in connection with
a Benelytics Acquisition Proposal or for access to the properties, books or
records of Benelytics by any person or entity that informs Benelytics that it is
considering making, or has made, a Benelytics Acquisition Proposal. Such notice
shall be made orally and in writing and shall indicate in reasonable detail the
identity of the offeror and the terms and conditions of such proposal, inquiry
or contact.

      Section 6.2 Approval of Shareholders. Benelytics shall promptly after the
date hereof take all action necessary in accordance with the law of the State of
California and its Articles of Incorporation to seek the approval of the Merger
by Benelytics shareholders as soon as possible. As promptly as practicable after
the execution of this Agreement, subject to the review and approval of InsWeb,
Benelytics shall prepare and, after receiving the authorization of InsWeb,
distribute an information statement (the "Information Statement") to its
shareholders for the purpose of soliciting approval of the Merger by the
Benelytics shareholders. The Information Statement shall include the unanimous
recommendation of the Board of Directors of Benelytics in favor of the Merger
and this Agreement. Benelytics and InsWeb represent and warrant to the other
that the respective information supplied by Benelytics and InsWeb for inclusion
in the Information Statement shall not, on the date the Information Statement is
first mailed to the shareholders of Benelytics, or at the Effective Time,
contain any statement which, at such time 


                                       34
<PAGE>

and in light of the circumstances under which it was made, is false or
misleading with respect to any material fact, or omit to state any material fact
necessary in order to make the statements made in the Information Statement not
false or misleading, or omit to state any material fact necessary to correct any
statement in any earlier communication to the Benelytics shareholders which has
become false or misleading. If at any time prior to the Effective Time any event
relating to Benelytics or any of its Affiliates, officers or directors should be
discovered by Benelytics which should be set forth in a supplement to the
Information Statement, Benelytics shall promptly inform InsWeb. If at any time
prior to the Effective Time any event relating to InsWeb or any of its officers
or directors should be discovered by InsWeb which should be set forth in a
supplement to the Information Statement, InsWeb shall promptly inform
Benelytics. Whenever any event occurs which is required to be set forth in an
amendment or supplement to the Information Statement, Benelytics shall promptly
inform InsWeb of such occurrence and cooperate in mailing to shareholders of
Benelytics, such amendment or supplement. Benelytics shall take all other action
necessary or advisable to secure the vote or consent of shareholders required to
effect the Merger.

      Section 6.3 Consents. Each of InsWeb and Benelytics shall use all
reasonable efforts to obtain any and all necessary consents, waivers and
approvals under any of InsWeb's or Benelytics' material agreements, contracts,
licenses or leases as may be necessary or advisable to consummate the Merger and
the other transactions contemplated by this Agreement.

      Section 6.4 Access to Information. Upon reasonable notice, Benelytics and
InsWeb shall each afford to the officers, employees, accountants, counsel and
other representatives of the other, reasonable access, during normal business
hours during the period prior to the Effective Time, to all its properties,
books, contracts, commitments and records and, during such period, each of
Benelytics and InsWeb shall furnish promptly to the other (i) a copy of each
report, schedule, registration statement and other document filed or received by
it during such period pursuant to the requirements of federal securities laws
and (ii) all other information concerning its business, properties and personnel
as such other party may reasonably request. Unless otherwise required by law,
the parties will treat any such information which is nonpublic in confidence in
accordance with the Joint Confidentiality Agreement dated December 1, 1997 (the
"Confidentiality Agreement") between InsWeb and Benelytics, which
Confidentiality Agreement shall continue in full force and effect in accordance
with its terms. No information or knowledge obtained in any investigation
pursuant to this Section Section 6.4 shall affect or be deemed to modify any
representation or warranty contained in this Agreement or the conditions to the
obligations of the parties to consummate the Merger.

      Section 6.5 Legal Conditions to Merger. Each of InsWeb and Benelytics will
take all reasonable actions necessary to comply promptly with all legal
requirements which may be imposed on itself with respect to the Merger (which
actions shall include, without limitation, furnishing all information in
connection with approvals of or filings with any Governmental Entity) and will
promptly cooperate with and furnish information to each other in connection with
any such requirements imposed upon either of them or any of their Subsidiaries
in connection with the Merger. Each of InsWeb and Benelytics will take all
reasonable actions necessary to obtain (and will cooperate with each other in
obtaining) any consent, authorization, 


                                       35
<PAGE>

order or approval of, or any exemption by, any Governmental Entity or other
third party, required to be obtained or made by Benelytics, InsWeb or any of
their Subsidiaries in connection with the Merger or the taking of any action
contemplated thereby or by this Agreement.

      Section 6.6 Public Disclosure. InsWeb and Benelytics shall consult with
each other before issuing any press release or otherwise making any public
statement with respect to the Merger or this Agreement and shall not issue any
such press release or make any such public statement prior to such consultation.

      Section 6.7 Tax-Free Reorganization. InsWeb and Benelytics shall each use
its best efforts to cause the Merger to be treated as a reorganization within
the meaning of Section 368(a) of the Code. Neither InsWeb nor Benelytics has
taken any action or knows of any fact, arrangement, or other circumstance that
is reasonably likely to prevent the Merger from qualifying as a reorganization
within the meaning of Section 368(a) of the Code.

      Section 6.8 Brokers or Finders. Each of InsWeb and Benelytics represents,
as to itself, its Subsidiaries and its Affiliates, that no agent, broker,
investment banker, financial advisor or other firm or person is or will be
entitled to any broker's or finder's fee or any other commission or similar fee
in connection with any of the transactions contemplated by this Agreement, and
each of InsWeb and Benelytics agrees to indemnify and hold the other harmless
from and against any and all claims, liabilities or obligations with respect to
any other fees, commissions or expenses asserted by any person on the basis of
any act or statement alleged to have been made by such party or its Affiliate.

      Section 6.9 Additional Agreements; Reasonable Efforts. Subject to the
terms and conditions of this Agreement, each of the parties agrees to use all
reasonable efforts to take, or cause to be taken, all action and to do, or cause
to be done, all things necessary, proper or advisable under applicable laws and
regulations to consummate and make effective the transactions contemplated by
this Agreement, including cooperating fully with the other party, including by
provision of information. In case at any time after the Effective Time any
further action is necessary or desirable to carry out the purposes of this
Agreement or to vest the Surviving Corporation with full title to all
properties, assets, rights, approvals, immunities and franchises of either of
the Constituent Corporations, the proper officers and directors of each party to
this Agreement shall take all such necessary action.

      Section 6.10 Expenses. The parties shall each pay their own legal,
accounting and financial advisory fees and other out-of-pocket expenses related
to the negotiation, preparation and carrying out of this Agreement and the
transactions herein contemplated. In the event the Merger is consummated, legal,
accounting and financial advisory fees and expenses and other out-of-pocket
expenses incurred by Benelytics relating to the negotiation, preparation and
carrying out of this Agreement and the transactions herein contemplated (the
"Benelytics Transaction Expenses") shall be borne by the Surviving Corporation,
subject to InsWeb's rights to indemnification under Section 9.2(a) with respect
to Benelytics Transaction Expenses in excess of $60,000, in aggregate. A
schedule of all Benelytics Transaction Expenses incurred or 


                                       36
<PAGE>

to be incurred through the Closing shall be submitted to InsWeb not later than
two (2) business days prior to the Closing.

      Section 6.11 Employee Benefits.

                  (a) All Benelytics employees who remain employees of InsWeb,
Benelytics or any other subsidiary of InsWeb following the Effective Time shall
be entitled to participate in all employee benefit plans and programs (the
"InsWeb Plans") that are available to other InsWeb employees holding comparable
positions. The InsWeb Plans shall give full credit for each participant's period
of continuous service with Benelytics prior to the Effective Time, to the extent
permitted by such InsWeb Plans. In the case of medical and health insurance
coverage, InsWeb shall cause the Surviving Corporation to continue to insure
Benelytics employees under Benelytics' existing insurance plans or provide them
with the opportunity to participate in InsWeb Plans providing generally
comparable medical and health insurance coverage.

                  (b) Simultaneously with the Closing, InsWeb shall grant to
Arthur J. Young ("Young") and Charles T. Marshall ("Marshall") options to
purchase shares of InsWeb Common Stock pursuant to the Option Agreements in the
form of Exhibit B-1 and B-2 hereto (the "Key Employee Options").

      Section 6.12 Voting Agreements. Benelytics shall cause each of Young,
Marshall and certain other shareholders to execute and deliver to InsWeb, on or
before the date of this Agreement, voting agreements and irrevocable proxies in
the form attached hereto as Exhibit C (the "Voting Agreements"), agreeing, among
other things, to vote in favor of the Merger. Such persons will own, in the
aggregate, no less than fifty percent (50%) of the voting power of each of the
outstanding Benelytics Common Stock and Benelytics Preferred Stock as of the
date of this Agreement.

                                   ARTICLE VII

                              CONDITIONS TO MERGER

Section 7.1 Conditions to Each Party's Obligation to Effect the Merger. The
respective obligations of each party to this Agreement to effect the Merger
shall be subject to the satisfaction prior to the Closing Date of the following
conditions:

                  (a) This Agreement and the Merger shall have been approved and
adopted by the requisite vote of the holders of the outstanding shares of
Benelytics Common Stock and Benelytics Preferred Stock.

                  (b) All authorizations, consents, orders or approvals of, or
declarations or filings with, or expirations of waiting periods imposed by, any
Governmental Entity the failure of which to obtain or comply with would be
reasonably likely to have a Material Adverse Effect on InsWeb or Benelytics
shall have been filed, occurred or been obtained.


                                       37
<PAGE>

                  (c) No temporary restraining order, preliminary or permanent
injunction or other order issued by any court of competent jurisdiction or other
legal or regulatory restraint or prohibition preventing the consummation of the
Merger or limiting or restricting InsWeb's conduct or operation of the business
of InsWeb or Benelytics after the Merger shall have been issued, nor shall any
proceeding brought by a domestic administrative agency or commission or other
domestic Governmental Entity, seeking any of the foregoing be pending; nor shall
there be any action taken, or any statute, rule, regulation or order enacted,
entered, enforced or deemed applicable to the Merger which makes the
consummation of the Merger illegal.

                  (d) InsWeb shall have received all permits and other
authorizations required under applicable state blue sky laws for the issuance of
shares of InsWeb Common Stock pursuant to the Merger.

      Section 7.2 Additional Conditions to Obligations of InsWeb and Sub. The
obligations of InsWeb and Sub to effect the Merger are subject to the
satisfaction of each of the following conditions, any of which may be waived in
writing exclusively by InsWeb and Sub:

                  (a) The representations and warranties of Benelytics set forth
in this Agreement shall be true and correct in all material respects as of the
date of this Agreement and (except to the extent such representations and
warranties specifically speak as of an earlier date) as of the Closing Date as
though made on and as of the Closing Date, except for (i) changes contemplated
by this Agreement and (ii) where the failure to be true and correct would not be
reasonably likely to have a Material Adverse Effect on Benelytics, or a material
adverse effect upon the consummation of the transactions contemplated hereby;
and InsWeb shall have received a certificate to such effect signed on behalf of
Benelytics by the chief executive officer and the chief financial officer of
Benelytics.

                  (b) Benelytics shall have performed in all material respects
all obligations required to be performed by it under this Agreement at or prior
to the Closing, and InsWeb shall have received a certificate to such effect
signed on behalf of Benelytics by the chief executive officer and the chief
financial officer of Benelytics.

                  (c) InsWeb shall have received from Benelytics written
evidence that the execution, delivery and performance of Benelytics' obligations
under this Agreement have been duly and validly approved and authorized by the
Board of Directors and the shareholders of Benelytics.

                  (d) InsWeb shall have received a written opinion from Gray
Cary Ware & Freidenrich LLP, tax counsel to InsWeb, to the effect that the
Merger will be treated for Federal income tax purposes as a tax-free
reorganization within the meaning of Section 368(a) of the Code; provided,
however, that if such firm does not render such opinion, this condition shall be
deemed to be satisified if such opinion is rendered to InsWeb by Wilson Sonsini
Goodrich & Rosati, tax counsel to Benelytics. InsWeb agrees to make reasonable
representations as requested by such counsel for purposes of rendering this
opinion.


                                       38
<PAGE>

                  (e) InsWeb shall have been furnished with evidence
satisfactory to it of the consent or approval of those persons whose consent or
approval shall be required in connection with the Merger under the material
contracts of Benelytics, as set forth on Schedule Section 7.2((e)) hereto.

                  (f) InsWeb shall have received from each of the persons listed
in Section Section 6.12 an executed Voting Agreement.

                  (g) Marshall and Young shall have executed and delivered
Noncompetition Agreements in the form of Exhibits D-1 and D-2 hereto,
respectively (the "Non-Competition Agreements").

                  (h) The Merger shall have been approved by the affirmative
vote of the holders of not less than 95% of the outstanding shares of Benelytics
Common Stock and not less than 95% of the outstanding shares of Benelytics
Preferred Stock.

                  (i) InsWeb shall have received a legal opinion from Wilson
Sonsini Goodrich & Rosati, corporate counsel to Benelytics, substantially in the
form of Exhibit E hereto.

                  (j) Each of the shareholders of Benelytics and each of the
holders of the Benelytics Notes shall have executed and delivered a Stockholder
Agreement in the form of Exhibit F hereto (the "Stockholder Agreements").

                  (k) The Escrow Agreement shall have been executed and
delivered by the Shareholder Representative (as defined in Section Section 9.7)
and the Escrow Agent.

                  (l) All Benelytics Options shall have been exercised in full
or terminated in a manner reasonably satisfactory to InsWeb and its counsel.

                  (m) Benelytics and the holders of each of the Benelytics Notes
shall have executed and delivered the Noteholders' Agreement in the form of
Exhibit G hereto.

      Section 7.3 Additional Conditions to Obligations of Benelytics. The
obligation of Benelytics to effect the Merger is subject to the satisfaction of
each of the following conditions, any of which may be waived, in writing,
exclusively by Benelytics:

                  (a) The representations and warranties of InsWeb and Sub set
forth in this Agreement shall be true and correct in all material respects as of
the date of this Agreement and (except to the extent such representations
specifically speak as of an earlier date) as of the Closing Date as though made
on and as of the Closing Date, except for (i) changes contemplated by this
Agreement and (ii) where the failure to be true and correct would not be
reasonably likely to have a Material Adverse Effect on InsWeb and its
Subsidiaries, taken as a whole, or a material adverse effect upon the
consummation of the transactions contemplated hereby; and Benelytics shall have
received a certificate to such effect signed on behalf of InsWeb by the chief
executive officer and the chief financial officer of InsWeb.


                                       39
<PAGE>

                  (b) InsWeb and Sub shall have performed in all material
respects all obligations required to be performed by them under this Agreement
at or prior to the Closing, and Benelytics shall have received a certificate to
such effect signed on behalf of InsWeb by the chief executive officer and the
chief financial officer of InsWeb.

                  (c) Benelytics shall have received from InsWeb and Sub written
evidence that the execution, delivery and performance of InsWeb's and Sub's
obligations under this Agreement have been duly and validly approved and
authorized by the Boards of Directors and stockholders of InsWeb and Sub.

                  (d) Benelytics' shareholders shall have received the opinion
of Wilson Sonsini Goodrich & Rosati, tax counsel to Benelytics, to the effect
that the Merger will be treated for Federal income tax purposes as a tax-free
reorganization within the meaning of Section 368(a) of the Code; provided,
however, that if such firm does not render such opinion, this condition shall be
deemed to be satisified if such opinion is rendered to Benelytics by Gray Cary
Ware & Freidenrich LLP, tax counsel to InsWeb. Benelytics agrees to make
reasonable representations as requested by such counsel for purposes of
rendering this opinion.

                  (e) InsWeb shall have executed and delivered the
Noncompetition Agreements.

                  (f) InsWeb shall have executed and delivered the Stockholder
Agreements.

                  (g) Benelytics shall have received a legal opinion from Gray
Cary Ware & Freidenrich LLP, counsel to InsWeb, substantially in the form of
Exhibit H hereto.

                  (h) The Escrow Agreement shall have been executed and
delivered by InsWeb and the Escrow Agent.

                  (i) InsWeb shall have granted each of the Key Employee
Options.

                                  ARTICLE VIII

                            TERMINATION AND AMENDMENT

Section 8.1 Termination. This Agreement may be terminated at any time prior to
the Effective Time (with respect to Sections Section 8.1((b)) through Section
8.1((e)), by written notice by the terminating party to the other party):

                  (a) by the mutual written consent of InsWeb and Benelytics;

                  (b) by either InsWeb or Benelytics if the Merger shall not
have been consummated by January 8, 1999 (provided that the right to terminate
this Agreement under this Section Section 8.1((b)) shall not be available to any
party whose failure to fulfill any obligation 


                                       40
<PAGE>

under this Agreement has been the cause of or resulted in the failure of the
Merger to occur on or before such date);

                  (c) by either InsWeb or Benelytics if a court of competent
jurisdiction or other Governmental Entity shall have issued a nonappealable
final order, decree or ruling or taken any other action, in each case having the
effect of permanently restraining, enjoining or otherwise prohibiting the
Merger, except if the party relying on such order, decree or ruling or other
action has not complied with its obligations under Section Section 6.9 of this
Agreement;

                  (d) by InsWeb, if the Board of Directors of Benelytics shall
have withdrawn or modified its recommendation of this Agreement or the Merger in
a manner adverse to InsWeb or shall have publicly announced or disclosed to any
third party its intention to do any of the foregoing; or

                  (e) by InsWeb or Benelytics, if there has been a material
breach of any representation, warranty, covenant or agreement on the part of the
other party set forth in this Agreement, which breach (i) causes the conditions
set forth in Section Section 7.2((a)) or ((b)) (in the case of termination by
InsWeb) or Section 7.3((a)) or ((b)) (in the case of termination by Benelytics)
not to be satisfied and (ii) shall not have been cured within ten (10) business
days following receipt by the breaching party of written notice of such breach
from the other party.

      Section 8.2 Effect of Termination. In the event of termination of this
Agreement as provided in Section Section 8.1, there shall be no liability or
obligation on the part of InsWeb, Benelytics, Sub or their respective officers,
directors, shareholders or Affiliates, except to the extent that such
termination results from the willful breach by a party of any of its
representations, warranties or covenants set forth in this Agreement; provided
that, the provisions of Sections Section 6.4 (second sentence), 6.8 and 6.10 of
this Agreement shall remain in full force and effect and survive any termination
of this Agreement.

      Section 8.3 Amendment. This Agreement may be amended by the parties
hereto, by action taken or authorized by their respective Boards of Directors,
at any time before or after approval of the matters presented in connection with
the Merger by the shareholders of Benelytics and the stockholders of InsWeb,
but, after any such approval, no amendment shall be made which by law requires
further approval by such shareholders or stockholders without such further
approval. This Agreement may not be amended except by an instrument in writing
signed on behalf of each of the parties hereto.

      Section 8.4 Extension; Waiver. At any time prior to the Effective Time,
the parties hereto, by action taken or authorized by their respective Boards of
Directors, may, to the extent legally allowed, (i) extend the time for the
performance of any of the obligations or other acts of the other parties hereto,
(ii) waive any inaccuracies in the representations and warranties contained
herein or in any document delivered pursuant hereto and (iii) waive compliance
with any of the agreements or conditions contained herein. Any agreement on the
part of a party hereto to any such extension or waiver shall be valid only if
set forth in a written instrument signed on behalf of such party.


                                       41
<PAGE>

                                   ARTICLE IX

                           ESCROW AND INDEMNIFICATION

Section 9.1 Survival of Representations and Warranties. If the Merger occurs,
all of the representations and warranties contained in this Agreement shall
survive the Closing Date and shall continue in full force and effect until one
year following the Effective Time (the "Termination Date"), except for the
representations and warranties of Benelytics set forth in Section Section 3.8,
which shall survive until the applicable statutes of limitations expire.

      Section 9.2 Indemnification by Benelytics Shareholders.

                  (a) Subject to the terms and conditions contained herein, each
of the shareholders of Benelytics and the holders of the Benelytics Notes shall
indemnify, defend and hold harmless InsWeb, its officers, directors, employees
and attorneys, all subsidiaries and affiliates of InsWeb, and the respective
officers, directors, employees and attorneys of such entities (all such persons
and entities being collectively referred to as the "InsWeb Group") from,
against, for and in respect of any and all losses, damages, costs and expenses
(including reasonable legal fees and expenses) which any member of the InsWeb
Group may sustain or incur which are caused by or arise out of (i) any
inaccuracy in or breach of any of the representations, warranties or covenants
made by Benelytics in this Agreement, including the Benelytics Disclosure
Schedule or (ii) any Benelytics Transaction Expenses in excess of $60,000 in
aggregate (collectively, "InsWeb Losses"). References to shareholders of
Benelytics, Benelytics shareholders, holders of Benelytics Notes or words of
similar import in this Article IX shall be deemed to be references to the
persons who were shareholders of Benelytics or holders of Benelytics Notes
immediately prior to the Effective Time.

                  (b) No shareholder of Benelytics or holder of a Benelytics
Note shall be required to indemnify any member of the InsWeb Group for any
InsWeb Losses until the aggregate amount of all InsWeb Losses under all claims
shall exceed $50,000 (the "Floor") (except for claims pursuant to clause (ii) of
Section 9.2(a), which shall not be subject to the Floor); provided, however,
that if the aggregate amount of InsWeb Losses in respect of such claims exceeds
the Floor, the shareholders of Benelytics and the holders of the Benelytics
Notes shall indemnify such member or members of the InsWeb Group for all InsWeb
Losses (including the initial $50,000) in respect of such claims, subject to the
further limitations set forth herein; and provided, further, except as
specifically provided in Section Section 9.2((d)), the maximum aggregate
liability of the shareholders of Benelytics pursuant to Section Section 9.2((a))
shall in no event exceed the aggregate value of the Escrow Shares, as determined
pursuant to the Escrow Agreement.

                  (c) The obligation of the shareholders of Benelytics and the
holders of the Benelytics Notes to indemnify members of the InsWeb Group for an
InsWeb Loss under this Article IX is subject to the condition that the
Shareholder Representative shall have received a claim for such InsWeb Loss on
or before the Termination Date.


                                       42
<PAGE>

                  (d) The provisions of Sections Section 9.2((b)) and ((c)) and
Section 9.6 shall not limit, in any manner any remedy at law or in equity to
which any member of the InsWeb Group shall be entitled against Benelytics, any
shareholder of Benelytics, or any holder of a Benelytics Note as a result of
willful fraud or intentional misrepresentation by Benelytics, such shareholder,
such noteholder or any of their respective representatives.

      Section 9.3 Procedures for Indemnification.

                  (a) As used in this Article IX, the term "Indemnitee" means
the member or members of the InsWeb Group seeking indemnification hereunder.

                  (b) A claim for indemnification hereunder (an "Indemnification
Claim") shall be made by Indemnitee by delivery of a written notice to the
Shareholder Representative and the Escrow Agent requesting indemnification and
specifying the basis on which indemnification is sought in reasonable detail
(and shall include relevant documentation related to the Indemnification Claim),
the amount of the asserted InsWeb Losses and, in the case of a Third Party Claim
(as defined in Section Section 9.4), containing (by attachment or otherwise)
such other information as Indemnitee shall have concerning such Third Party
Claim.

                  (c) If the Indemnification Claim involves a Third Party Claim,
the procedures set forth in Section Section 9.4 shall be observed by Indemnitee
and the Shareholder Representative.

                  (d) The Escrow Agent will not release any Escrow Shares held
in the Escrow Account pursuant to an Indemnification until such Indemnification
Claim has been resolved in accordance with Section 9.6.

      Section 9.4 Defense of Third Party Claims. Should any claim be made, or
suit or proceeding be instituted against an Indemnitee which, if prosecuted
successfully, would be a matter for which such Indemnitee is entitled to
indemnification under this Article IX (a "Third Party Claim"), the obligations
and liabilities of the parties hereunder with respect to such Third Party Claim
shall be subject to the following terms and conditions:

                  (a) Indemnitee shall give the Shareholder Representative and
the Escrow Agent written notice of any such claim promptly after receipt by
Indemnitee of notice thereof, and the Shareholder Representative may undertake
control of the defense thereof by counsel of its own choosing reasonably
acceptable to Indemnitee. Indemnitee may participate in the defense through its
own counsel at its own expense. The assumption of the defense of any Third Party
Claim by the Shareholder Representative shall be an acknowledgment by the
Shareholder Representative that such Third Party Claim is subject to
indemnification under the provisions of this Article IX. If, however, the
Shareholder Representative fails or refuses to undertake the defense of such
Third Party Claim within fifteen (15) days after written notice of such claim
has been delivered to the Shareholder Representative by Indemnitee, Indemnitee
shall have the right to undertake the defense, compromise and, subject to
Section Section 9.5, settlement of such Third Party Claim with counsel of its
own choosing. In the circumstances described in the preceding sentence,
Indemnitee shall, promptly upon its assumption of the 


                                       43
<PAGE>

defense of such Third Party Claim, make an Indemnification Claim as specified in
Section Section 9.3((b)), which shall be deemed an Indemnification Claim that is
not a Third Party Claim for the purposes of the procedures set forth herein.
Failure of Indemnitee to furnish written notice to the Shareholder
Representative or the Escrow Agent of a Third Party Claim shall not release the
shareholders of Benelytics from their obligations hereunder, except to the
extent they are prejudiced by such failure.

                  (b) Indemnitee and the Shareholder Representative shall
cooperate with each other in all reasonable respects in connection with the
defense of any Third Party Claim, including making available records relating to
such claim and furnishing employees of Indemnitee as may be reasonably necessary
for the preparation of the defense of any such Third Party Claim or for
testimony as witness in any proceeding relating to such claim.

      Section 9.5 Settlement of Third Party Claims. Unless the Shareholder
Representative has failed to fulfill its obligations under this Article IX, no
settlement by Indemnitee of a Third Party Claim shall be made without the prior
written consent by or on behalf of the Shareholder Representative, which consent
shall not be unreasonably withheld or delayed. If the Shareholder Representative
has assumed the defense of a Third Party Claim as contemplated by Section
Section 9.4, no settlement of such Third Party Claim may be made by the
Shareholder Representative without the prior written consent by or on behalf of
Indemnitee, which consent shall not be unreasonably withheld or delayed, unless
such settlement includes a complete release of all claims against Indemnitee.

      Section 9.6 Manner of Indemnification.

                  (a) To provide a fund against which members of the InsWeb
Group may assert Indemnification Claims under this Article IX, the Escrow Shares
shall be withheld and deposited into Escrow pursuant to the Escrow Agreement in
accordance with the provisions of Section Section 2.3 hereof. The Escrow Shares
so deposited shall be held and distributed in accordance with the Escrow
Agreement.

                  (b) Each Indemnification Claim asserted against the
shareholders of Benelytics and the holders of the Benelytics Notes pursuant to
this Article IX shall be made only in accordance with the Escrow Agreement,
subject to the provisions of Section Section 9.2((d)) hereof.

      Section 9.7 Shareholder Representative. For purposes of this Agreement the
shareholders of Benelytics and the holders of the Benelytics Notes, without any
further action on the part of any such person, shall be deemed to have consented
to the appointment of Marshall as the representative of such persons (the
"Shareholder Representative"), as the attorney-in-fact for and on behalf of each
such person, and the taking by the Shareholder Representative of any and all
actions and the making of any decisions required or permitted to be taken by him
under this Agreement, including, without limitation, the exercise of the power
to (i) execute the Escrow Agreement, (ii) authorize delivery to InsWeb of the
Escrow Shares, or any portion thereof, in satisfaction of Indemnification
Claims, (iii) agree to, negotiate, enter into settlements and compromises of,
and demand arbitration and comply with orders of courts and awards of


                                       44
<PAGE>

arbitrators with respect to such Indemnification Claims, (iv) resolve any
Indemnification Claims and (v) take all actions necessary in the judgment of the
Shareholder Representative for the accomplishment of the foregoing and all of
the other terms, conditions and limitations of this Agreement and the Escrow
Agreement. Accordingly, the Shareholder Representative has unlimited authority
and power to act on behalf of each shareholder of Benelytics and each holder of
a Benelytics Note with respect to this Agreement and the Escrow Agreement and
the disposition, settlement or other handling of all Indemnification Claims,
rights or obligations arising from and taken pursuant to this Agreement. The
shareholders of Benelytics and the holders of the Benelytics Notes will be bound
by all actions taken by the Shareholder Representative in connection with this
Agreement, and InsWeb shall be entitled to rely on any action or decision of the
Shareholder Representative. The Shareholder Representative will incur no
liability with respect to any action taken or suffered by him in reliance upon
any notice, direction, instruction, consent, statement or other document
believed by him to be genuine and to have been signed by the proper person (and
shall have no responsibility to determine the authenticity thereof), nor for any
other action or inaction, except his own willful misconduct, bad faith or gross
negligence. In all questions arising under this Agreement or the Escrow
Agreement, the Shareholder Representative may rely on the advice of counsel, and
for anything done, omitted or suffered in good faith by the Shareholder
Representative based on such advice, the Shareholder Representative will not be
liable to anyone. The Shareholder Representative will not be required to take
any action involving any expense unless the payment of such expense is made or
provided for in a manner satisfactory to him. At any time during the term of the
Escrow Agreement, holders of a majority of the Escrow Shares can appoint a new
Shareholder Representative by written consent by sending notice and a copy of
the written consent appointing such new Shareholder Representative signed by
holders of a majority of the Escrow Shares to InsWeb and the Escrow Agent. Such
appointment will be effective upon the later of the date indicated in the
consent or the date such consent is received by InsWeb and the Escrow Agent.

                                    ARTICLE X

                               GENERAL PROVISIONS

Section 10.1 Notices. All notices and other communications hereunder shall be in
writing and shall be deemed given if delivered personally or by commercial
delivery service, or mailed by registered or certified mail (return receipt
requested) or sent via facsimile (with confirmation of receipt) to the parties
at the following addresses (or at such other address for a party as shall be
specified by like notice):

                  (a)   if to InsWeb or Sub, to:

                        InsWeb Corporation
                        901 Marshall Street
                        Redwood City, CA  94063
                        Attention: Marian C. Taylor, Esq.
                        Fax: (650) 817-0350
                        Tel: (650) 298-9100


                                       45
<PAGE>

                        with a copy to:

                        Gray Cary Ware & Freidenrich LLP
                        400 Hamilton Avenue
                        Palo Alto, CA 94301-1825
                        Attention:  Dennis C. Sullivan, Esq.
                        Fax:  (650) 327-3699
                        Tel:  (650) 328-6561

                  (b)   if to Benelytics, to

                        Benelytics, Inc.
                        4320 Stevens Creek Boulevard, Suite 275
                        San Jose, CA  95129
                        Attention:  Arthur Young
                        Fax:  (800) 924-4482
                        Tel:  (408) 260-6931

                        with a copy to:

                        Wilson Sonsini Goodrich & Rosati
                        650 Page Mill Road
                        Palo Alto, CA  94304
                        Attention:  Robert Brownell, Esq.
                        Fax:  (650) 493-9300
                        Tel:  (650) 493-6811

                  (c)   if to the Shareholder Representative, to

                        Mr. Charles Marshall
                        c/o Benelytics, Inc.
                        4320 Stevens Creek Boulevard, Suite 275
                        San Jose, CA  95129
                        Fax:  (800) 924-4482
                        Tel:  (408) 260-6931

                        with a copy to:

                        Wilson Sonsini Goodrich & Rosati
                        650 Page Mill Road
                        Palo Alto, CA  94304
                        Attention:  Robert Brownell, Esq.
                        Fax:  (650) 493-9300
                        Tel:  (650) 493-6811


                                       46
<PAGE>

      Section 10.2 Interpretation. When a reference is made in this Agreement to
an Article or Section, such reference shall be to an Article or Section of this
Agreement unless otherwise indicated. The words "include," "includes" and
"including" when used herein shall be deemed in each case to be followed by the
words "without limitation." The phrase "made available" in this Agreement shall
mean that the information referred to has been made available if requested by
the party to whom such information is to be made available. The phrases "the
date of this Agreement," "the date hereof," and terms of similar import, unless
the context otherwise requires, shall be deemed to refer to the date set forth
in the first sentence of this Agreement. The table of contents and headings
contained in this Agreement are for reference purposes only and shall not affect
in any way the meaning or interpretation of this Agreement.

      Section 10.3 Counterparts. This Agreement may be executed in one or more
counterparts, all of which shall be considered one and the same agreement and
shall become effective when one or more counterparts have been signed by each of
the parties and delivered to the other parties, it being understood that all
parties need not sign the same counterpart.

      Section 10.4 Severability. In the event that any provision of this
Agreement, or the application thereof, becomes or is declared by a court of
competent jurisdiction to be illegal, void or unenforceable, the remainder of
this Agreement will continue in full force and effect and the application of
such provision to other persons or circumstances will be interpreted so as
reasonably to effect the intent of the parties hereto. The parties further agree
to replace such void or unenforceable provision of this Agreement with a valid
and enforceable provision that will achieve, to the extent possible, the
economic, business and other purposes of such void or unenforceable provision.

      Section 10.5 Entire Agreement. This Agreement (including the documents and
the instruments referred to herein) constitutes the entire agreement and
supersedes all prior agreements and understandings, both written and oral, among
the parties with respect to the subject matter hereof, other than the
Confidentiality Agreement.

      Section 10.6 Governing Law. This Agreement shall be governed and construed
in accordance with the laws of the State of California without regard to any
applicable conflicts of law.

      Section 10.7 Assignment. Neither this Agreement nor any of the rights,
interests or obligations hereunder shall be assigned by any of the parties
hereto (whether by operation of law or otherwise) without the prior written
consent of the other parties. Subject to the preceding sentence, this Agreement
will be binding upon, inure to the benefit of and be enforceable by the parties
and their respective successors and assigns.

      Section 10.8 Third Party Beneficiary. Nothing contained in this Agreement
is intended to confer upon any person other than the parties hereto and their
respective successors and permitted assigns, any rights, remedies or obligations
under, or by reason of this Agreement, except that (i) the Shareholder
Representative (including any duly appointed successor Shareholder
Representative) is an express intended third party beneficiary of Article IX,
(ii) the 


                                       47
<PAGE>

holders of Benelytics Warrants are expressly intended third party beneficiaries
of Articles I and II, and (iii) the persons who are shareholders of Benelytics
and holders of Benelytics Notes immediately prior to the Effective Time (and
their successors and assigns) are express intended third party beneficiaries of
Articles I, II, IV and IX and (iv) each of the foregoing persons is an express
intended third party beneficiary of Section Section 6.7 and, to the extent
relevant to any of the foregoing, Article X and as such are entitled to rely on
the provisions hereof as if a party hereto.


                                       48
<PAGE>

      IN WITNESS WHEREOF, InsWeb, Sub and Benelytics have caused this Agreement
to be signed by their respective officers thereunto duly authorized, and the
Shareholder Representative has signed this Agreement, as of the date first
written above.

"BENELYTICS"                              "INSWEB"

BENELYTICS, INC.                          INSWEB CORPORATION

By: /s/ Arthur J. Young                   By: /s/ Darrell J. Ticehurst
   -------------------------------           --------------------------------
Printed: Arthur J. Young                  Printed: Darrell J. Ticehurst
        --------------------------                ---------------------------
Title:   President                        Title:   President
      ----------------------------              -----------------------------

"SHAREHOLDER REPRESENTATIVE"              "SUB"
 /s/ Charles T. Marshall
- ----------------------------------
Charles T. Marshall                       BENELYTICS ACQUISITION CORPORATION

                                          By: /s/ Marian C. Taylor
                                             -------------------------------- 
                                          Printed: Marian C. Taylor
                                                  --------------------------- 
                                          Title:   Secretary
                                                ----------------------------- 

           [SIGNATURE PAGE TO AGREEMENT AND PLAN OF REORGANIZATION]



<PAGE>

                                                                Exhibit 10.16
                                          
                              JOINT VENTURE AGREEMENT
                                          
                                          
                                   by and between
                                          
                                          
                                          
                                   SOFTBANK CORP.
                                          
                                          
                                          
                                        and
                                          
                                          
                                          
                                 INSWEB CORPORATION
                                          
                                          
                                          
                                  December 15, 1998

<PAGE>
                                          
                              JOINT VENTURE AGREEMENT


     This JOINT VENTURE AGREEMENT ("Agreement") is made as of December 15, 1998,
by and between INSWEB CORPORATION, a Delaware corporation ("INSWEB'), and
SOFTBANK CORP., a Japanese corporation ("SOFTBANK").  INSWEB and SOFTBANK are
hereunder also referred to collectively as the "Parties" and individually as a
"Party."
                                          
                                      RECITALS

     A.   SOFTBANK is a leading provider of information and distribution
services in Japan and worldwide as infrastructure for the digital information
industry.

     B.   INSWEB is an electronic commerce company that serves consumers and the
insurance industry by providing a comprehensive Internet insurance marketplace
in which, by accessing an online site, consumers can identify appropriate
insurance providers and insurance companies can identify interested consumers.

     C.   The Parties desire to form a joint venture to provide such an online
marketplace for consumers in Japan and the Republic of South Korea on the terms
and subject to the conditions set forth herein.

     NOW THEREFORE, for valuable consideration, the receipt and adequacy of
which are hereby acknowledged, the Parties hereby agree as follows:
                                          
                                     AGREEMENT

1.   DEFINITIONS

     1.1  "ADDITIONAL PARTY" is defined in Section 3.5.

     1.2  "AFFILIATE" means any Person: (a) that is controlled by, controls, or
is under common control with a Party (collectively, a "CONTROLLED PERSON"); or
(b) that is controlled by, controls, or is under common control with any such
Controlled Person, in each case for so long as such control continues; PROVIDED,
HOWEVER, that Affiliates of a Party shall include Persons in which such Party
owns, directly or indirectly, at least 30 percent (30%) of the outstanding
voting shares, regardless of whether such control actually exists.  For purposes
of this definition and the definition of Fund in Section 1.21, "CONTROL" shall
mean the possession, directly or indirectly, of power to direct or cause the
direction of management or policies (whether through ownership of securities or
other ownership interests, by contract or otherwise).

     1.3  "ANNUAL PLAN" means a business operations plan detailing the Company's
goals and procedures for personnel, technical, financial, administrative and
marketing activities for the Company's next succeeding fiscal year, as approved
each year and revised from time to time by the Board.

                                    2

<PAGE>

     1.4  "APPLICABLE LAW" means, as to any Person, any statute law, rule,
regulation, directive, treaty, judgment, order, decree or injunction of any
Governmental Authority that is applicable to or binding upon such Person or any
of its properties.

     1.5  "ARTICLES" means the articles of incorporation of the Company in the
form of attached Exhibit 1.5. as amended from time to time.

     1.6  "BOARD" means the board of directors of the Company.

     1.7  "BUSINESS" means the Company's business of providing an online
insurance marketplace for consumers and the insurance industry in Japan and the
Republic of South Korea.

     1.8  "BUSINESS DAY" means a day on which commercial banks in California and
Japan are generally open to conduct their regular banking business.

     1.9  "CLOSING DATE" is defined in Section 3.2(a).

     1.10 "COMMERCIAL CODE" means the Commercial Code of Japan, as amended and
in effect from time to time.

     1.11 "COMMON STOCK" means common stock of the Company as authorized by the
Articles.

     1.12 "COMPANY" is defined in Section 3.1.

     1.13 "COMPANY INTEREST" means, as to any Person, the percentage interest
represented by the Securities then held by such Person divided by all then
outstanding Securities (on an as converted to Common Stock basis).

     1.14 "CONFIDENTIAL INFORMATION" is defined in Section 5.2(a).

     1.15 "CONSULTING SERVICES AGREEMENT" means the Consulting Services
Agreement to be entered into between SOFTBANK and the Company on the Closing
Date in the form of attached Exhibit 1.15, as amended from time to time.

     1.16 "CORPORATE AUDITOR" means a corporate auditor (KANSA-YAKU) of the
Company with the powers and duties as specified in the Commercial Code.

     1.17 "DIRECTOR". means a director of the Company with the powers and duties
as specified in the Commercial Code and the Articles.

     1.18 "DISCLOSING PARTY" is defined in Section 5.2(a).

     1.19 "EFFECTIVE DATE" means the date of this Agreement.  

     1.20 "ESTABLISHMENT DATE" is defined in Section 3.1.

                                    3

<PAGE>

     1.21 "FUND" means any investment fund controlled by SOFTBANK or any
SOFTBANK Affiliate.

     1.22 "GOVERNMENTAL AUTHORITY" means any domestic or foreign govemment,
governmental authority, court, tribunal, agency or other regulatory,
administrative or judicial agency, commission or organization, and any
subdivision branch or department of any of the foregoing.

     1.23 "INTEL" is defined in Section 3.5.

     1.24 "J&H" is defined in Section 3.5.

     1.25 "LAUNCH DATE" is defined in Section 3.1.

     1.26 "LICENSE AGREEMENT" means the License Agreement to be entered into
between INSWEB and the Company on the Closing Date in the form of attached
EXHIBIT 1.26, as amended from time to time.

     1.27 "LOAN" is defined in Section 3.2(b).

     1.28 "PARTNERS" means such Persons as SOFTBANK deems strategically
important to the success of the Company and proposes to include in the SOFTBANK
Group pursuant to Section 3.2(a).

     1.29 "PARTY" and "PARTIES" are defined in the opening paragraph of this
Agreement and shall include any Additional Party acquiring Securities pursuant
to Section 3.5.

     1.30 "PERSON" means a natural individual, Governmental Authority,
partnership, firm, corporation, or other business association.

     1.31 "PRESIDENT" means the president of the Company with the powers and
duties as specified in the Articles and the Commercial Code.

     1.32 "PROMISSORY NOTE" means the promissory note to be made by INSWEB in
favor of SOFTBANK on the Closing Date in the form of attached EXHIBIT 1.32, as
amended or replaced from time to time.

     1.33 "RECEIVING PARTY" is defined in Section 5.2(a).

     1.34 "SB FINANCE" means SOFTBANK Finance Corporation, a to-be-formed
wholly-owned Japanese subsidiary of SOFTBANK.

     1.35 "SECURITIES" means all outstanding shares of Common Stock, and any
other equity securities of the Company or instruments exercisable for or
convertible into Common Stock.

     1.36 "SOFTBANK GROUP" is defined in Section 3.2(a).

                                    4

<PAGE>

     1.37 "SPECIAL EXCEPTIONS LAW" means the law pertaining to Special
Exceptions to the Commercial Code concerning Auditors of Companies (KABUSHIKI
KAISHA).

     1.38 "STOCK PURCHASE AGREEMENT" means a Series D Preferred Stock Purchase
Agreement between SOFTBANK (or a SOFTBANK Affiliate) and INSWEB in the form of
attached EXHIBIT 1.38, as amended from time to time.

     1.39 "TERM"is defined in Section 7.1.

     1.40 "TRANSACTION DOCUMENTS" means this Agreement, the Articles, the
License Agreement, the Consulting Services Agreement and the Promissory Note.

     1.41 "TRANSFERRED SHARES" is defined in Section 3.2(a).

2.   PURPOSE OF JOINT VENTURE

     The Parties hereby associate themselves in a joint venture relationship
which shall have as its principal purpose the establishment and development of
the Business, including, specifically, the development, implementation and
marketing of an online marketplace in Japan where consumers may express an
interest in purchasing particular types of insurance and the insurance companies
may identify such interested consumers and provide such consumers with online
pricing and other information, and all activities ancillary thereto.  For the
avoidance of doubt, such ancillary activities may include providing for third
parties, under alternative "private label," joint-branding, or similar
arrangements, some of all of the services provided as part of the online
marketplace from time to time.  The Parties acknowledge, however, their mutual
intent to extend the Business to the Republic of South Korea subject to
regulatory and strategic requirements.

3.   ESTABLISHMENT AND CAPITALIZATION OF THE COMPANY

     3.1  ESTABLISHMENT.  The Parties agree that the joint venture contemplated
by this Agreement shall be carried out exclusively through a newly-formed
Japanese KABUSHIKI KAISHA initially established by SOFTBANK (the "COMPANY"). 
The Company's corporate name shall be "INSWEB KABUSHIKI KAISHA" in Japanese and
"INSWEB Japan K.K." in English.  The Parties shall use commercially reasonable
efforts to cause (a) the Establishment Date to occur on or before December 31,
1998 and (b) the Launch Date to occur on or before March 31, 2000.  For the
purposes of this Agreement, "ESTABLISHMENT DATE" means the date on which the
Company is established in accordance with the Commercial Code and "LAUNCH DATE"
means the date on which the Company commences' commercial operations.

     3.2  CAPITALIZATION.

          (a)  INITIAL CAPITALIZATION.  The Company shall, as of the 
Establishment Date, have authorized capital stock consisting of one class of 
shares designated as Common Stock with the rights set forth in the Articles. 
The Articles shall initially provide for 48,000 authorized shares of Common 
Stock with par value of Y50,000 per share.  At least six (6) Business Days 

                                    5

<PAGE>

prior to the Closing Date, SOFTBANK shall notify INSWEB in writing of the 
SOFTBANK Affiliates, Funds and Partners which SOFTBANK proposes to include 
among the initial SOFTBANK shareholders of , the Company, and such Affiliates 
Funds and Partners to whom INSWEB does not reasonably object in writing at 
least three (3) Business Days prior to the Closing Date (the "SOFTBANK 
Group") shall become shareholders of the Company.  The Company's initial 
equity shall be funded as follows:

               (i)  SOFTBANK INITIAL SUBSCRIPTION.  On the Business Day
immediately following the Establishment Date, SOFTBANK shall subscribe for
12,000 shares of Common Stock, representing a one hundred percent (100%)
Company Interest, for an aggregate purchase price of Y600,000,000.

               (ii) INSWEB AND SOFTBANK GROUP PURCHASES.  On a date within 
fifteen (15) days after the Establishment Date mutually agreed by the Parties 
(the "Closing Date"), SOFTBANK shall (x) sell to INSWEB, and INSWEB shall 
purchase from SOFTBANK, 4,800 shares of Common Stock representing a 
forty-percent (40%) Company Interest (the "Transferred Shares") for an 
aggregate purchase price of Y240,000,000 and (y) sell to the members of the 
SOFTBANK Group (other than SOFTBANK) up to 7,200 shares of Common Stock, 
subject in each case to the SOFTBANK Group member agreeing in writing on or 
prior to the Closing Date to be bound by the terms hereof SOFTBANK covenants 
that at all times through the Closing Date, SOFTBANK shall own the 
Transferred Shares beneficially and of record, free and clear of all liens, 
encumbrances and other adverse claims.

          (b)  LOAN.  In order to fund INSWEB's purchase of Common Stock
pursuant to this Section 3.2, SOFTBANK hereby agrees to make a loan to INSWEB on
the Closing Date in the amount of Y240,000,000 (the "LOAN"), and INSWEB hereby
agrees to borrow from and repay to SOFTBANK the Loan.  The Loan shall be subject
to INSWEB's prior execution and delivery to SOFTBANK of the Promissory Note and
the terms of INSWEB's repayment of the Loan shall be governed thereby.  INSWEB
hereby agrees that (i) the Loan shall be used solely to find INSWEB's purchase
of Common Stock pursuant to this Section 3.2 and (ii) on the Closing Date,
SOFTBANK may retain the proceeds of the Loan as payment for such purchase.

          (c)  CERTAIN DELIVERIES.  On or before the Closing Date, and as a
condition to the purchase and sale of the Transferred Shares and the funding of
the Loan:  

               (i)   the Establishment Date shall have occurred;

               (ii)  SOFTBANK shall have executed and delivered the Consulting
Services Agreement to the Company;

               (iii) SOFTBANK shall have caused the Company to (A) execute
and deliver the license Agreement to INSWEB, (B) execute and deliver the
Consulting Services Agreement to SOFTBANK and (C) execute and deliver to each
Party its written acknowledgment of, and agreement to abide by the terms of,
this Agreement;

                                    6

<PAGE>

               (iv)  INSWEB shall have (A) executed and delivered the License
Agreement to the Company and (B) executed and delivered the Promissory Note to
SOFTBANK;

               (v)   each Party shall have received one original of each of 
the fully executed Transaction Documents; and

               (vi)  INSWEB and SOFTBANK (or one of SOFTBANK's Affiliates) 
shall have executed and delivered the Stock Purchase Agreement and the 
"Closing" thereunder (and as defined therein) shall have occurred.

In connection with the foregoing, INSWEB and SOFTBANK shall use their best
efforts to cause the Closing under the Stock Purchase Agreement to occur on, or
within (30) days after, the Effective Date hereunder.

          (d)  DELIVERY OF SHARE CERTIFICATES.  On or promptly after the Closing
Date, SOFTBANK shall cause the Company to issue and deliver to the members of
the SOFTBANK Group and to INSWEB share certificates representing the shares of
Common Stock purchased pursuant to this Section 3.2.

     3.3  PREEMPTIVE RIGHTS; FINANCIAL ASSISTANCE.

          (a)  PREEMPTIVE RIGHTS.  Each Party shall at all times have a
preemptive right to purchase a pro rata portion (equal to such Party's then
current Company Interest) of any new issuances of Common Stock or other
Securities (other than issuances pursuant to an incentive stock option plan
established pursuant to Section 3.4 or an initial public offering of
Securities).  The Company agrees to notify each Party in writing of any proposed
new issuance of Securities to which such preemptive rights apply.  Each Party
shall notify each other Party and the Company, within ten (10) Business Days
after receipt of such notice, of its decision to participate in any proposed new
issuance of Securities (failure to so respond during such period constituting an
election not to participate).  In the event that a Party elects not to subscribe
for such Party's full pro rata share of any newly issued Securities, each other
Party shall be entitled to purchase its pro rata portion of any unsubscribed
Securities and the non-subscribing Party shall vote its Securities to effectuate
the proposed issuance.  All new issuances of shares of Common Stock pursuant to
this Section 3.3 shall be made at a price equal to or greater than par.  The
preemptive rights granted pursuant to this Section 3.3(a) shall cease to be of
any further force or effect upon the closing date of an initial public offering
of securities of the Company.

          (b)  FINANCIAL ASSISTANCE.  The Board may, by written notice to the
Parties pursuant to the terms of this Agreement, call for the Parties to provide
additional financial assistance to the Company, including in the form of credit
support or loans, and, in such event, each Party shall make such financial
assistance available to the Company pro rata in accordance with its respective
Company Interest.

     3.4  INCENTIVE STOCK OPTION PLAN.  The Parties agree that an incentive
stock option plan providing for reasonable grants of incentive stock options to
the employees of the Company, 

                                    7

<PAGE>

INSWEB and  SOFTBANK would be beneficial to the Company, and agree to 
cooperate in good faith with a view towards establishing such a plan within 
twelve (12) months after the Closing Date on terms mutually agreed by the 
Parties.  The Securities allocated to an incentive stock option plan shall 
not, initially, represent more than a ten percent (10%) Company Interest.  
Any Securities allocated to an incentive stock option plan shall be newly 
issued and, accordingly, shall dilute the Parties' respective Company 
Interests on a pro rata basis.

     3.5  ADDITIONAL PARTIES.  The Parties further agree that adding additional
strategic investors with expertise in the insurance industry or in technologies
relevant to INSWEB's business would be beneficial to the Company and therefore
agree that during the three (3) month period commencing on the Effective Date
(a) INSWEB may, at its option, invite J&H March & McLennan ("J&H") to acquire a
Company Interest of up to fifteen percent (15%) and (b) SOFTBANK may at its
option, invite Intel Corporation ("INTEL") to acquire a Company Interest of one
percent (1%) in each case at a price equal to Y50,000 per share (J&H and Intel,
each an "Additional Party," and, collectively, the "Additional Parties").  In
the case of J&H, the initial three percent (3%) of such Company Interest shall
be acquired from SOFTBANK (or, at SOFTBANK's election, another member of the
SOFTBANK Group) and the balance, if any, of such Company Interest shall be
acquired from INSWEB.  In the case of Intel, the one percent (1%) Company
Interest shall be acquired from SOFTBANK (or, at SOFTBANK's election, another
member of the SOFTBANK Group).  INSWEB or SOFTBANK may exercise such right with
respect to its Invited Additional Party by delivering written notice of such
election to the other Party and the Company, within three (3) months after the
Effective Date, (1) stating that such notice constitutes an election under this
Section 3.5, (2) setting forth the number of shares to be acquired by the
Additional Party up to the respective Company Interests set forth above, and
(3) duly executed by INSWEB or SOFTBANK, as applicable.  Upon any such election,
the Parties shall cooperate in all actions necessary and appropriate to promptly
effect the purchases and sales described in the notice, including, without
limitation, the execution of all reasonably necessary or advisable documentation
and the acquisition of all required approvals and consents from, and the making
of all required applications, notifications and filings to or with, relevant
Governmental Authorities.  Any sale of Securities hereunder shall be subject in
each case to each purchaser's prior written agreement to be bound by the terms
of this Agreement.  In addition, INSWEB hereby agrees that, upon the closing of
any sale of Securities by INSWEB to an Additional Party hereunder, INSWEB shall
pay to SOFTBANK the entire amount of the proceeds to INSWEB of such sale as a
partial prepayment of the outstanding principal amount of the Promissory Note.

     3.6  SOFTBANK GROUP COMPANY INTEREST.  The Parties agree to implement the
Company's capital structure and the terms of this Agreement so that the SOFTBANK
Group's Company Interest (on a fully diluted basis taking into account any
shares reserved for issuance pursuant to any incentive stock option plan) shall,
at all times during the Term, including following the Company's initial public
offering, be not less than forty percent (40%).

                                    8

<PAGE>

4.   OPERATION AND MANAGEMENT OF THE COMPANY

     4.1  OPERATION OF THE COMPANY.  Each Party agrees to take all actions
necessary to ensure that the Company shall be operated in accordance with the
terms of this Agreement and the other Transaction Documents, including, without
limitation to vote all Securities held by it (and to cause all Securities held
by its permitted transferees under Section 8 (and in the case of SOFTBANK, all
other members of the SOFTBANK Group) to be voted) to effect the terms hereof.

     4.2  BOARD OF DIRECTORS.  The Company will be managed by the Board in 
accordance with the terms of this Agreement and Applicable Law.  The Board 
shall initially consist of five (5) Directors, three (3) of whom shall be 
appointed by SOFTBANK and two (2) of whom shall be appointed by INSWEB.  If 
INSWEB's Company Interest at any time decreases to less than twenty-five 
percent (25%), the Parties shall cause the Board constituency to be adjusted 
within (30) Business Days of such d e so that only one (1) Director is 
appointed by INSWEB.

     4.3  REMOVAL; REAPPOINTMENT OF DIRECTORS.  Any Director may be removed for
cause in accordance with Applicable Law.  In addition, each Party having the
right to appoint a Director pursuant to this Section 4 shall also have the
right, in its sole discretion, to remove such Director at any time, effective
upon delivery of witten notice to the Company, the Director to be removed and to
the other Party.  In the case of a vacancy in the office of a Director for any
reason (including removal pursuant to the preceding sentence), the vacancy shall
be filled by the Party that appointed the Director in question.

     4.4  BOARD MEETINGS.  The President shall have the authority to convene
Board meetings, including the authority to specify the time and place of such
meetings.  Directors may attend Board meetings in person or by any other means
of attendance permitted under the Commercial Code, PROVIDED, HOWEVER, that
(a) the Board shall meet at least once during each semi-annual fiscal period and
(b) written notice of all Board meetings shall be given not less than seven (7)
calendar days in advance of each meeting (which seven (7) calendar day period
may be shortened by written waiver of Directors or actual attendance by
Directors, without objection, at a Board meeting).  Board meetings shall be
conducted in English or Japanese (with English interpretation if requested by
INSWEB), and minutes of such meetings shall be prepared by the Company in
Japanese and distributed to each Director promptly following each meeting. 
Proposals or reports brought before any Board meeting for information or action
(including without limitation the Company's annual and semi-annual financial
statements) shall be prepared in Japanese (with English translations, if
requested by INSWEB).  The cost of attending Board meetings shall be borne, for
any Director, by the Party appointing the Director.

     4.5  BOARD QUORUM; RESOLUTIONS.  A quorum shall be deemed to exist for
purposes of Board actionsso long as at least three (3) Directors are present. 
Any action, determination or resolution of the Board shall require the
affirmative vote of a majority of Directors present at a meeting at which a
valid quorum pursuant to this Section 4.5 is present. 

     4.6  INSWEB APPRAISAL RIGHTS.  Notwithstanding any other provision of this
Agreement, in addition to approval by the Board, INSWEB's prior written approval
(either in the 

                                    9

<PAGE>

form of a written consent or in the form of INSWEB's Director(s) voting in 
favor of such action at a duly held Board meeting) shall be required for any 
of the actions described in attached EXHIBIT 4.6. In the event the actions 
identified in EXHIBIT 4.6 or any other corporate actions are required by the 
Commercial Code to be approved by the Company's shareholders, then 
authorization shall require an affirmative vote of each of the Parties in 
their capacities as shareholders of the Company.

     4.7  REPRESENTATIVE DIRECTOR.  The Company's day-to-day operations will be
managed by the President, who shall be the Representative Director of the
Company in accordance with the Articles.  The President shall be elected by the
Board from among the Directors nominated by SOFTBANK pursuant to Section 4.2.
SOFTBANK shall have the right, exercisablel in its sole discretion, to remove
and replace the President at any time, effective upon the delivery of written
notice to the Company, the President and INSWEB.

     4.8  CORPORATE AUDITORS.  The Company shall have three (3) Corporate
Auditors, each of whom shall be appointed by SOFTBANK (one (1) of whom shall
serve on a full-time basis).  A Corporate Auditor may be removed for cause in
accordance with Applicable Law.  SOFTBANK shall also have the right, exercisable
in its sole discretion, to remove and replace any Corporate Auditor at any time,
effective upon the delivery of written notice to the Company, the Corporate
Auditor to be removed and INSWEB.

     4.9  SHAREHOLDERS' MEETINGS.  Shareholders of the Company shall receive
notice of each shareholders' meeting at least thirty (30) calendar days before
the scheduled date of such meeting.  The Company shall have at least one
shareholders' meeting each calendar year.  Such meeting will take place in
Tokyo, Japan at such time and place as is determined by the Board.  Meetings
shall be conducted in Japanese (with English interpretation if requested by
INSWEB), and minutes of such meetings shall be prepared by the Company in
Japanese.

     4.10 ANNUAL PLAN.

          (a)  The President shall prepare, and the Board shall approve, an
Annual Plan with respect to each fiscal year of the Company no later than thirty
(30) days prior to the commencement of the fiscal year, PROVIDED, HOWEVER that
the initial Annual Plan shall cover the period from the Establishment Date until
the end of the first fiscal year in which the Launch Date is scheduled to occur
and shall be prepared and approved promptly following the Effective Date.  The
Board shall cause the Company to conduct its operations in accordance with the
Annual Plan, which shall be prepared in English and which shall set forth in
reasonable detail the Company's financial performance goals, including, without
limitation, with respect to revenues, operating expenses, profits, capital
expenditures, return on net assets and return on equity for the period subject
thereto.

          (b)  At least thirty (30) days prior to the Board's approval of any
Annual Plan, the  Company shall forward a draft of the proposed Annual Plan to
INSWEB for its review.  INSWEB shall have the right, within twenty (20) days
thereafter to identify, by written notice to the Company and each other Party,
any portion of the proposed Annual Plan that it reasonably and in good faith
believes (1) will involve activities outside the scope of the Business, (2) will

                                    10

<PAGE>

require a material cash expenditure or a material commitment of personnel by
INSWEB (other than in accordance with an existing agreement between the Company
and INSWEB), (3) will result in a fundamental difference between INSWEB's basic
business model and the business model of the Company, or (4) would reasonably be
expected to have a material adverse effect on INSWEB's business or operations in
the United States.  On providing any such notice, INSWEB will explain the basis
for its belief in reasonable detail and Will thereafter meet with the Company to
address its concerns, but pending an agreement with INSWEB the Board shall not
approve, and the Company shall not implement, the portions of the Plan giving
rise to INSWEB's concerns.

     4.11 FINANCIAL STATEMENTS AND ACCOUNTING RECORDS.  Financial statements for
the Company, including, without limitation, a balance sheet, income statement,
statement of cash flows and statement of shareholders equity, shall be submitted
by the Company to each of the Parties (a) within sixty (60) days after the end
of the first six (6) months of each fiscal year for such six (6) month period,
and (b) within ninety (90) days after the end of each fiscal year for such year.
Each of the annual financial statements shall be audited and certified by an
internationally. recognized accounting firm (which will act as an independent.
auditor under the Special Exceptions Law) retained by the Company, selected by
SOFTBANK and approved by INSWEB which approval shall not be unreasonably
withheld.  All financial statements shall be prepared in accordance with
generally accepted accounting principles in Japan and in reasonable detail, and
shall contain such financial data as SOFTBANK and INSWEB may deem necessary in
order to keep the Parties advised of the Company's financial status (although
semi-annual statements need not include footnotes and may be subject to year-end
adjustments).  If INSWEB  proposes to effect an initial public offering or
becomes subject to the reporting requirements of the U.S. Securities Exchange
Act of 1934, as amended, SOFTBANK shall thereafter cause the Company to provide
INSWEB with such information as INSWEB may reasonably request for purposes of
preparing and filing a registration statement with respect to such offering and
complying with its periodic reporting. obligations under U.S. securities law;
PROVIDED, HOWEVER, that INSWEB shall bear any costs incurred in connection with
preparing such materials or reconciling the Company's financial statements with
U.S. generally accepted accounting principles for such purposes.

     4.12 RIGHT OF INSPECTION.  During the regular office hours of the Company,
and upon reasonable notice to the Company, each Party that maintains at least a
twenty-five percent (25%) Company Interest'shall have (a) full access to all
properties, books of account and records of the Company, and (b) the right to
make copies from such books and records at its own expense.  Any information
obtained by the Parties through exercise of.rights granted under this
Section 4.12 shall, to the extent constituting Confidential Information
hereunder, be subject to the confidentiality provisions set forth in
Section 5.2.

     4.13 TRANSLATIONS.  At the request of INSWEB, the Company shall prepare
English translations of any minutes of any Board or shareholder meetings
initially prepared in Japanese.  Such translations shall be prepared by either
the Company's own staff, or an outside translation service, at the Company's
election and expense.

                                    11

<PAGE>

5.   ADDITIONAL COVENANTS

     5.1  COOPERATION.  In accordance with the License Agreement, INSWEB shall
(i) provide the Company with a license, under its intellectual property rights
to conduct the Business and (ii) make its personnel available to provide the
Company with technical support.  In accordance with the Consulting Services
Agreement, SOFTBANK shall provide consulting services to the.  Company regarding
(a) necessary Japanese regulatory. approvals required for the Business,
(b) strategic business opportunities relating to the Business and (c) the
staffing, management and operation of the Company.  Except for reimbursement of
reasonable out-of-pocket expenses incurred in connection with the foregoing
services, the Company shall not be required to pay any royalties or other fees
under the License Agreement or the Consulting Services Agreement; PROVIDED,
HOWEVER, that if the Company fails to complete its initial public offering prior
to the fourth (4th) anniversary of the Effective Date, royalties shall be
payable under the License Agreement and consulting fees shall be payable under
the Consulting Services Agreement, in an equal amount, calculated as a
percentage of the Company's gross revenues agreed upon by the Parties, such
amounts to be payable quarterly from and after the fourth (4th) anniversary of
the Effective Date.

     5.2  CONFIDENTIALITY.

          (a)  The Parties recognize that, in connection with the performance of
this Agreement, each Party (in such capacity, the "DISCLOSING PARTY") may
disclose "Confidential Information" (as defined below) to the other Party (the
"RECEIVING PARTY").  For purposes of this Agreement "CONFIDENTIAL INFORMATION"
means (i) proprietary information (whether owned by the Disclosing Party or a
third party to whom the Disclosing Party owes a non-disclosure obligation)
regarding the Disclosing Party's business or (ii) information which is marked as
confidential at the time of disclosure to the Receiving Party, or if in oral
form, is identified as confidential at the time of oral disclosure and reduced
to writing or other tangible (including electronic) form including A prominent
confidentiality notice and delivered to the Receiving Party within (30) days of
disclosure.  "Confidential Information" shall NOT include information which:
(A) was known to the Receiving Party at the time of the disclosure by the
Disclosing Party; (B) has become publicly known through no wrongful act of the
Receiving Party; (C) has rightfully been received by the Receiving Party from a
third party; or (D) has been independently developed by the Receiving Party. 
The Receiving Party agrees (X) not to use any such Confidential Information for
any purpose other than in the performance of its obligations under this
Agreement or any Transaction Document and (Y) not to disclose any such
Confidential Information, except (1) to its employees (and in the case of
SOFTBANK, employees of other members of the SOFTBANK Group) who are reasonably
required to have the Confidential Information in connection herewith or with any
of the other  Transaction Documents, (2) to its agent, representatives, lawyers
and other advisers that have a need to know such Confidential Information and
(3) pursuant to, and to the extent of, a request or order by a Governmental
Authority, provided that the Receiving Party has first given the Disclosing
Party written notice of such request or order.  The Receiving Party agrees to
take all reasonable measures to protect the secrecy and confidentiality of, and
avoid disclosure or unauthorized use of, the Disclosing Party's Confidential
Information.

                                    12

<PAGE>

          (b)  Each Party acknowledges and agrees that (i) its obligations under
this Section 5.2 are necessary and reasonable to protect the other Party and its
business, (ii) any violation of these provisions could cause irreparable injury
to the other Party for which money damages would be inadequate, and (iii) as a
result, the other Party shall be entitled to obtain injunctive relief against
the threatened breach of the provisions of this Section 5.2 without the
necessity of proving actual damages.  The Parties agree that the remedies set
forth in this Section 5.2 are in addition to and in no way preclude any other
remedies or actions that may be available at law or under this Agreement.

     5.3  CONFIDENTIALITY OF AGREEMENT; PUBLICITY.  Each Party agrees that the
terms and conditions of this Agreement and the Transaction Documents shall be
treated as Confidential Information and that no reference thereto shall be made
thereto without the prior written consent of the other Party (which consent
shall not be unreasonably withheld) except (a) as required by Applicable Law
including, without limitation, those of the U.S. Securities and Exchange
Commission and Japanese Governmental Authorities, (b) to its accountants, banks,
financing sources, lawyers and other professional advisors, provided that such
parties undertake in writing (or are otherwise bound by rules of professional
conduct) to keep such information strictly confidential, (c) in connection with
the enforcement of this Agreement, (d) to a party to a merger, acquisition or
proposed merger or acquisition involving such Party, provided that such Person
shall have executed an agreement containing confidentiality terms and conditions
no less restrictive than the confidentiality terms and conditions set forth
herein, (e) to a potential Additional Party, provided that such Person shall
have executed an agreement containing terms and conditions no less restrictive
than the confidentiality terms and conditions set forth herein, or (f) pursuant
to joint press releases prepared in good faith and agreed upon by the Parties. 
The Parties will consult with each other, in advance, with regard to the terms
of all proposed press releases, public announcements and other public statements
with respect to the transactions contemplated hereby.

     5.4  NONCOMPETITION.  During the Term, neither Party shall directly or
(other than through the Company) indirectly, offer an online insurance
marketplace which (i) is targeted principally at Persons residing in Japan, or
the Republic of South Korea, and (ii) is principally intended to permit
consumers to receive online insurance quotes; PROVIDED, HOWEVER, that nothing in
this Agreement or the other Transaction Documents shall be deemed to
(1) preclude or limit SOFTBANK or its Affiliates from holding any equity
interest in, or doing business with, third parties who, currently or in the
future, provide such services in Japan or elsewhere on an incidental basis,. as
part of a general online service or (2) preclude or limit the services that may
be provided through SOFTBANK's joint ventures with Yahoo!, OnSale, E*Trade, or
Sonnet.  In the event that this Agreement is terminated due to a Party's breach
(including, without limitation, a breach by a Party under the License Agreement
or the Consulting Agreement), the breaching Party's obligations pursuant to this
Section 5.4 shall remain in effect for a period of twenty-four (24) months
following such termination.

     5.5  REGULATORY APPROVALS.  SOFTBANK shall be primarily responsible for
assisting the Company to obtain such approvals, consents and similar actions
from Governmental Authorities in Japan, and INSWEB shall be primarily
responsible for assisting the Company to 

                                    13

<PAGE>

obtain such approvals, consents and similar actions from Governmental 
Authorities in the United States, as may be necessary or appropriate in order 
to consummate the transactions contemplated under the Transaction Documents.  
Each Party shall provide such assistance as the other Party may reasonably 
request in connection with such consents and approvals.

     5.6  TRADEMARK REGISTRATION.  SOFTBANK shall not register or attempt to
register "INSWEB" or any other trademark, service mark or trade name of INSWEB
(collectively, the "INSWEB Marks"), or any mark confusingly similar to any
INSWEB Mark, and shall prevent the Company, other members of the SOFTBANK Group
and any other transferee of SOFTBANK's Securities from doing so.

6.   WARRANTIES OF THE PARTIES

     6.1  WARRANTIES OF SOFTBANK.  SOFTBANK hereby represents and warrants to
INSWEB that, as of the Effective Date and as of the Closing Date, the following
statements are and shall be true and correct:

          (a)  ORGANIZATION.  SOFTBANK is a corporation duly organized and
validly existing under the laws of Japan, and has the corporate power and
authority to enter into and perform this Agreement and the Consulting Services
Agreement.

          (b)  AUTHORIZATION.  All corporate action on the part of SOFTBANK
necessary for the authorization, execution and delivery of this Agreement and
the Consulting Services Agreement and for the performance of all of its
obligations hereunder and thereunder has been taken, and this Agreement and the
Consulting Services Agreement when fully executed and delivered, shall each
constitute a valid, legally binding and enforceable obligation of SOFTBANK.

          (c)  GOVERNMENT AND OTHER CONSENTS.  Other than any licenses, permits,
certifications or authorizations which may be required in connection with the
Business, as to which SOFTBANK makes no representation, no consent,
authorization, license, permit, registration or approval of, or exemption or
other action by, any Governmental Authority, or any other Person, is required in
connection with SOFTBANK's execution, delivery and performance of this Agreement
or the Consultant Services Agreements, or if any such consent is required,
SOFTBANK has satisfied the applicable requirements.

          (d)  EFFECT OF AGREEMENT.  SOFTBANK's execution, delivery and
performance of this Agreement and the Consulting Services Agreement will not
(i) violate the Articles of Incorporation of SOFTBANK or any provision of
Applicable Law, (ii) violate any judgment, order, writ, injunction or decree of
any court applicable to SOFTBANK, (iii) have any effect on the compliance of
SOFTBANK with any applicable licenses, permits or authorizations which would
materially and. adversely affect SOFTBANK, (iv) result in the breach of, give
rise to a right of termination, cancellation or acceleration of any obligation
with respect to (presently or with the passage of time), or otherwise be in
conflict with any term of, or affect the validity or enforceability of, any
agreement or other commitment to which SOFTBANK is a party and which would
materially and adversely effect SOFTBANK, or (v) result in the creation of any

                                    14

<PAGE>

lien, pledge, mortgage, claim, charge or encumbrance upon any assets of
SOFTBANK; PROVIDED, HOWEVER, that regulatory approval may be required in
connection with conducting the Business and SOFTBANK makes no representation
with respect to any such approvals.

          (e)  LITIGATION.  There are no actions, suits or proceedings pending
or, to SOFTBANK's knowledge, threatened, against SOFTBANK before any
Governmental Authority which question SOFTBANK's right to enter into or perform
this Agreement or the Consulting Services Agreement, or which question the
validity of this Agreement or any of the other Transaction Documents.

          (f)  DISCLOSURE.  No representation or warranty by SOFTBANK contained
in this Agreement or in the Consulting Services Agreement, and no exhibit,
writing or other instrument required to be furnished by SOFTBANK pursuant hereto
contains any untrue statement of a material fact or omits any material fact
necessary in order to make the statements and information contained therein not
misleading.

     6.2  WARRANTIES OF INSWEB.  INSWEB hereby represents and warrants to
SOFTBANK that, as of the Effective Date and as of the Closing Date, the
following statements are and shall be true and correct:

          (a)  ORGANIZATION.  INSWEB is a corporation duly organized and validly
existing under the laws of Delaware, and has the corporate power and authority
to enter into and perform this Agreement, the Promissory Note and the License
Agreement.

          (b)  PERMITS; APPROVALS.  INSWEB holds all licenses, permits,
certifications and other authorizations, the absence of which would have a
material adverse effect on INSWEB's financial condition or business, and there
has been no default or violation under any such authorization and there is no
proceeding or investigation that is pending or, to INSWEB's knowledge,
threatened under which any such authorization may be revoked, terminated or
suspended.

          (c)  AUTHORIZATION.  All corporate action on the part of INSWEB
necessary for the authorization, execution and delivery of this Agreement, the
Promissory Note and the License Agreement and for the performance of all of its
obligations hereunder and thereunder has been taken, and this Agreement, the
Promissory Note and the License Agreement, when fully executed and delivered,
shall each constitute a valid, legally binding and enforceable obligation of
INSWEB.

          (d)  GOVERNMENT AND OTHER CONSENTS.  Other than any licenses, permits
or authorizations which may be required in connection with the Business, as to
which INSWEB makes no representation, no consent, authorization, license,
permit, registration or approval of, or exemption or other action by, any
Governmental Authority, or any other Person, is required in connection with
INSWEB's execution, delivery and performance of this Agreement, the Promissory
Note or the License Agreement, or if any such consent is required, INSWEB has
satisfied any applicable requirements.

                                    15

<PAGE>

          (e)  EFFECT OF AGREEMENT.  INSWEB's execution, delivery and
performance of this Agreement, the Promissory Note and the License Agreement
will not (i) violate the Certificate of Incorporation of INSWEB or any provision
of Applicable Law, (ii) violate any judgment, order, writ injunction or decree
of any court applicable to INSWEB, (iii) have any effect on the compliance of
INSWEB with any applicable licenses, permits or authorizations which would
materially and adversely affect INSWEB, (iv) result in the breach of, give rise
to a right of termination, cancellation or acceleration of any obligation with
respect to (presently or with the passage of time), or otherwise be in conflict
with, any term of, or affect the. validity or enforceability of any agreement or
other commitment to which INS WEB is a party and which would materially and
adversely affect INSWEB, or (v) result in the creation of any lien, pledge,
mortgage, claim charge or encumbrance upon any assets of INSWEB; PROVIDED,
HOWEVER, that regulatory approvals may be required in connection with conducting
the Business and INSWEB makes no representation with respect to any such
approvals.

          (f)  LITIGATION.  There are no actions, suits or proceedings pendin
or, to INSWEB's knowledge, threatened, against INSWEB before any Governmental
Authority which question INSWEB's right to enter into or perform this Agreement,
the Promissory Note or the License Agreement, or which question the validity of
this Agreement or any of the other Transaction Documents.

          (g)  DISCLOSURE.  No representation or warranty by INSWEB contained in
this Agreement, the Promissory Note or the License Agreement, and no exhibit,
writing or other instrument required to be furnished pursuant hereto contains
any untrue statement of a material fact or omits any material fact necessary in
order to make the statements and information contained therein not misleading.

7.   TERM AND TERMINATION

     7.1  TERM.  This Agreement shall be effective as of the Effective Date, and
shall continue in effect until terminated pursuant to Section 7.2 (the "TERM").

     7.2  TERMINATION.  This Agreement may be terminated as follows:

          (a)  Upon the mutual written agreement of SOFTBANK and INSWEB.

          (b)  By either SOFTBANK or INSWEB, effective immediately upon written
notice to the other Party, if the other Party breaches any material provision of
this Agreement or of any of the other Transaction Documents (other than the
Promissory Note), and such breach continues for a period of thirty (30) days
after the delivery of, written notice of the default, describing the default in
reasonable detail.

          (c)  By either INSWEB or SOFTBANK, effective immediately upon written
notice to the other Party and the Company in the event that the other Party is
dissolved, liquidated or declared bankrupt or a voluntary or involuntary
bankruptcy filing is made by such Party.

                                    16

<PAGE>

          (d)  By SOFTBANK, effective immediately upon notice to INSWEB, upon
the occurrence of an Event of Default under, and as defined in, the Promissory
Note.

          (e)  By SOFTBANK, effective immediately upon written notice to INSWEB,
in the event that the Company has elected to terminate the License Agreement in
accordance with its terms.

          (f)  By INSWEB, effective immediately upon written notice to SOFTBANK,
in the event that INSWEB has elected to terminate the License Agreement in
accordance with its terms.

     7.3  EFFECT.  Upon termination of this Agreement, the Parties shall
negotiate in good faith a possible purchase by one Party of all outstanding
Securities held by the other Party(ies) or the sale of the Company to a third
party.  In the event that, notwithstanding their good faith negotiations, the
Parties are unable to agree upon one Party's purchase of the other Party(ies)'s
Securities or the sale of the Company to a third party within thirty. (30) days
of the notice of termination, the Parties shall cooperate to cause the Company
to be liquidated as Promptly as practical in accordance with Applicable Law. 
The rights and obligations of the' Parties under Section 5.2, 5.3, 5.4 (to the
extent provided the rein), this Section 7.3, and Section 7.4, 7.5 and 9 shall
survive any termination of this Agreement. 

     7.4  RETURN OF CONFIDENTIAL INFORMATION.  Upon the termination of this
Agreement, each Party, at its own cost, shall promptly e to the Disclosing Party
any and all documents and materials constituting or containing Confidential
Information of the Disclosing Party which are in its possession or control, and
all copies and extracts thereof, or at its option, shall destroy such documents,
materials, copies and extracts and certify such destruction in writing to the
Disclosing Party.

     7.5  CONTINUING LIABILITY.  Termination of this Agreement for any reason
shall not release any Party from any liability or obligation which has already
accrued as of the effective date of such termination, and shall not constitute a
waiver or release of, or otherwise be deemed to prejudice or adversely affect,
any rights, remedies or claims, whether for damages or otherwise, which a Party
may have hereunder, at law, equity or otherwise or which may arise out of or in
connection with such termination.

8.   TRANSFER RESTRICTIONS

     8.1  GENERAL RESTRICTION.  Subject to Section 3.5, 8.2, 8.3 and 8.4 each
Party agrees to hold its Securities during the Term and, except as otherwise
specifically provided in this Agreement or agreed to in writing by the other
Party(ies), not to sell, after, assign, hypothecate or in any way alienate any
of such Party's Securities or any right or interest therein except to an
Affiliate of such Party; PROVIDED, HOWEVER,  that notwithstanding the addition
of any Additional Party, only the consent of SOFTBANK will be required for a
proposed transfer by INSWEB and only the consent of INSWEB shall be required for
a proposed transfer by SOFTBANK or another member of the SOFTBANK Group.  In the
case of any transfer permitted hereunder, the transferring Party shall deliver
to each other Party (a) at least ten (10) Business Days prior to 

                                    17

<PAGE>

such transfer, a written notice stating its intention to transfer the 
Securities to be transferred, the name of the transferee, whether such 
transferee is an Affiliate, the number of Securities to be transferred, and 
the price and other material terms and conditions of the transfer, and (b) 
except as otherwise specifically provided herein, on or prior to the 
effective date of the transfer and in a form reasonably acceptable to each 
other Party and its counsel, the transferee's written acknowledgment of and 
agreement to be bound by, and to vote the transferred Securities at all times 
in accordance with, the terms of this Agreement.  INSWEB acknowledges that 
SOFTBANK is in the process of fomiing SB Finance for the purpose among other 
things, of holding certain of its investments in internet-related business 
ventures.  INSWEB agrees that upon the formation and qualification of SB 
Finance, SOFTBANK may transfer its Securities to SB Finance, provided that 
(1) SOFTBANK notifies, INSWEB of the proposed transfer and (2) SB Finance 
agrees in writing to be bound by the terms hereof.  

     8.2  TRANSFERS TO PARTY EMPLOYEES.  Notwithstanding the provisions of
Section 8.1, each Party shall, upon. written notice to the company and the other
Party, have the right to transfer to such Party's employees (and, in the case of
SOFTBANK, to any SOFTBANK Group member's employees), such number of its
Securities as it may elect from time to time; provided that such transferring
Party shall have entered into an agreement, in form acceptable to each other
Party, with each such employee pursuant to which such Party will reacquire such
Securities from any such employee upon the termination of such employee's
employment.  Any such transfers shall not affect the transferring Party's
Company Interest for purposes of Section 4.2 for so long as the employees own
such Securities and remain employees.

     8.3  TRANSFERS TO SUCCESSORS.  Notwithstanding the provisions of Section 
8.1, each Party shall, upon written notice to the Company and each other Party,
have the right to transfer all of such Party's Securities to its successor in
connection with sale or transfer of all or substantially all of its business
pursuant to a merger, consolidation, sale of assets or otherwise, provided, that
such Person is not engaged, directly or indirectly, in activities competitive
with the Business or the business of the non-transferring Party.

     8.4  INITIAL PUBLIC OFFERING.  The foregoing restrictions shall cease to be
of any further force or effect upon the closing date of an initial public
offering of Securities.

9.   GENERAL PROVISIONS

     9.1  GOVERNING LAW; DISPUTE RESOLUTION.  The validity, construction and
enforceability of this Agreement shall be governed by and construed in
accordance with the laws of Japan.  All disputes between the Parties arising out
of this Agreement shall be settled by the Parties amicably through good faith
discussions upon the written request of either Party.  In the event that any
such dispute cannot be resolved thereby within a period of sixty (60) days after
such notice has been given, such dispute shall be finally settled by arbitration
in Tokyo, Japan, using the English language, and in accordance with the rules
then in effect of the Japan Commercial Arbitration Association.  The
arbitrator(s) shall have the authority to grant specific performance, and to
allocate between the Parties the costs of arbitration in such equitable manner
as the arbitrator(s) may determine.  The prevailing Party in the arbitration
shall be entitled to 

                                    18

<PAGE>

receive reimbursement of its reasonable expenses incurred in connection 
therewith.  Judgment upon the award so rendered may be entered in any court 
having jurisdiction or application may be made to such court for judicial 
acceptance of any award and an order of enforcement as the case may be. 
Notwithstanding the foregoing, either Party shall have the right to institute 
a legal action in a court of proper jurisdiction for injunctive relief and/or 
a decree for specific performance pending final settlement by arbitration.

     9.2  NOTICES AND OTHER COMMUNICATIONS.  Any and all notices, requests,
demands and other communications required or otherwise contemplated to be made
under this Agreement shall be in writing and in English and shall be provided by
one or more of the following means and shall be deemed to have been duly given
(a) if delivered personally, when received, (b) if transmitted by facsimile
originating in Japan, on the date of transmission with receipt of a transmittal
confirmation, (c) if transmitted by facsimile originating in the United States,
on the first (1st) Business Day following receipt of a transmittal confirmation,
or (d) if by international courier service, on the fourth (4th) Business Day
following the date of deposit with such courier service, or such earlier
delivery date as may be confmned in writing to the sender by such courier
service.  All such notices, requests, demands and other conununications shall be
addressed as follows:

     If to SOFTBANK:

          SOFTBANK CORP.
          24-1 Nihonbashi-Hakozakicho
          Chuo-ku, Tokyo 103-8501, Japan
          Attention:     Mr. Yoshitaka Kitao
                         Hitoshi Hasegawa, Esq.
          Telephone:     81-3-5642-8376
          Facsimile:     81-3-5641-3402

     with a copy (which shall not constitute notice) to:

          Morrison & Foerster LLP
          AIG Building, 7th Floor
          1-1-3 Marunouchi,
          Chiyoda-ku, Tokyo 100-0005, Japan
          Attention:     Ken A. Siegel, Esq.
          Telephone:     81-3-3214-6522
          Facsimile:     81-3-3214-6512


                                    19

<PAGE>

     If to INSWEB:

          INSWEB Corporation
          901 Marshall Street
          Redwood City, CA 94063 U.S.A.
          Attention:     Mr. Hussein A. Enan
                         Marian C. Taylor, Esq.
          Telephone:     1-650-817-0110
          Facsimile:     1-650-817-0351

     with a copy (which shall not constitute notice) to:

          Gray Cary Ware & Freidenrich LLP
          400 Hamilton Avenue
          Palo Alto, CA 94301 U.S.A.
          Attention:     Dennis C. Sullivan, Esq.
          Telephone:     1-650-833-2243
          Facsimile:     1-650-327-3699

or to such other address or facsimile number as a Party may have specified to
the other Party in writing delivered in accordance with this Section 9.2.

     9.3  LANGUAGE.  This Agreement is in the English language only, which
language shall be controlling in all respects, and all versions hereof in any
other language shall be for accommodation only and shall not be binding upon the
Parties.  All communications and notices to be made or given pursuant to this
Agreement shall be in the English language.

     9.4  SEVERABILITY.  If any provision in this Agreement shall be found or be
held to be invalid or unenforceable (including, without limitation, as a result
of objections by the Japanese Fair Trade Commission) then the meaning of said
provision shall be construed, to the extent feasible, so as to render the
provision enforceable, and if no feasible interpretation would save such
provision, it shall be severed from the remainder of this Agreement which shall
remain in full force and effect unless the severed provision is essential and
material to the rights or benefits received by any Party.  In such event, the
Parties shall use their best efforts to negotiate, in good faith, a substitute,
valid and enforceable provision or agreement which most nearly affects the
Parties' intent in entering into this Agreement.

     9.5  REFERENCES; SUBJECT HEADINGS.  Unless otherwise indicated, references
to Sections and Exhibits herein are to Sections of, and Exhibits to, this
Agreement.  The subject headings of the Sections of this Agreement are included
for the purpose of convenience of reference only, and shall not affect the
construction or interpretation of any of its provisions.

     9.6  FURTHER ASSURANCES.  The Parties shall each perform such acts, execute
and deliver such instruments and documents, and do all such other things as may
be reasonably necessary to accomplish the transactions contemplated in this
Agreement.

                                    20

<PAGE>

     9.7  EXPENSES.  Each of the Parties will bear its own costs and expenses,
including, without limitation, fees and expenses of legal counsel, accountants,
brokers, consultants and other representatives used or hired in connection with
the negotiation and preparation of this Agreement and consummation of the
transactions contemplated hereby.  All such expenses incurred by the Company
shall be borne by the Company to the maximum extent permitted by Applicable Law
including, without limitation, expenses relating to the formation of the
Company, any transfer taxes for transfer of the Company stock to the Parties,
registration charges, taxes, fees and expenses relating to required governmental
or regulatory approvals, notary fees and legal fees and expenses.  All expenses
incurred by SOFTBANK in connection with the transfer of Securities to other
members of the SOFTBANK Group shall be borne by SOFTBANK.  INSWEB shall
reimburse SOFTBANK for one-half of the costs and expenses (including, without
limitation, reasonable fees and expenses of legal counsel) incurred by SOFTBANK
in connection with the transfer of Securities by SOFTBANK to any Additional
Party pursuant to Section 3.5.

     9.8  NO WAIVER.  No waiver of any term or condition of this Agreement shall
be valid or binding on a Party unless the same shall have been set forth in a
written document, specifically referring to this Agreement and duly signed by
the waiving Party.  The failure of a Party to enforce at any time any of the
provisions of this Agreement, or the failure to require at any time performance
by one or both of the other Parties of any of the provisions of this Agreement,
shall in no way be construed to be a present or future waiver of such
provisions, nor in any way affect the ability of a Party to enforce each and
every such provision thereafter.

     9.9  ENTIRE AGREEMENT; AMENDMENTS.  The terms and conditions contained in
this Agreement (including the Exhibits hereto) and the Transaction Documents
constitute the entire agreement between the Parties and supersede all previous
agreements and understandings, whether oral or written, between the Parties with
respect to the subject matter hereof.  No agreement or understanding amending
this Agreement shall be binding upon any Party unless set forth in a written
document which expressly refers to this Agreement and which is signed and
delivered b duly authorized representatives of each Party.

     9.10 ASSIGNMENT.  Neither Party shall assign this Agreement (a) without the
other Party's prior written consent, and (b) only in such case if the assignee
agrees to be bound by the terms hereof, PROVIDED, HOWEVER, that the assigning
Party shall remain liable for the assignee's performance of its obligations
hereunder.  A merger or consolidation, or a similar transaction resulting in a
change of control of a Party shall be deemed to be an assignment. 
Notwithstanding the foregoing, (i) SOFTBANK may assign all of its rights and
obligations hereunder to SB Finance in connection with a transfer of its
Securities to SB Finance in accordance with Section 8.1 and (ii) any Party may
assign all of its rights and obligations hereunder to its successor in
connection with a transfer of its Securities in accordance with Section 8.3.
This Agreement shall inure to the benefit of, and shall be binding upon, the
Parties and their respective permitted successors and assigns.

                                    21

<PAGE>

     9.11 NO AGENCY.  The Parties are independent contractors.  Nothing
contained herein or done in pursuance of this Agreement shall constitute any
Party the agent of any other Party for any purpose or in any sense whatsoever.

     9.12 NO BENEFICIARIES.  Nothing herein express or implied, is intended to
or shall be construed to confer upon or give to any person, firm, corporation or
legal entity, other than the Parties and their Affiliates who hold Securities
(and, in the case of SOFTBANK, any other member of the SOFTBANK Group), and
their respective permitted successors and assigns, any interests, rights,
remedies or other benefits with respect to or in connection with any agreement
or provision contained herein or contemplated hereby.

     9.13 EFFECTIVE DATE OF TRANSACTION DOCUMENTS.  The Transaction Documents
other than this Agreement shall become effective concurrently with consummation,
on the Closing Date, of the transactions described in Section 3.2.

     9.14 COUNTERPARTS.  This Agreement may be executed in any number of
counterparts, and each counterpart shall constitute an original instrument, but
all such separate counterparts shall constitute only one and the same in
instrument.

     IN WITNESS WHEREOF, the Parties have caused their respective duly
authorized representatives to execute this Agreement as of the Effective Date.

 SOFTBANK CORP.                         INSWEB CORPORATION
                                  
                                  
 /s/ Yoshitaka Kitao                     /s/ Hussein A. Enan
 --------------------------------         --------------------------------
 Yoshitaka Kitao                         Hussein A. Enan
 Executive Vice President and CFO        Chairman and Chief Executive Offiver



                                    22


<PAGE>
                                                                   Exhibit 10.17

                               INSWEB CORPORATION

                   SERIES E PREFERRED STOCK PURCHASE AGREEMENT

                              dated March 31, 1999
<PAGE>

                                TABLE OF CONTENTS

                                                                            Page
                                                                            ----

1.      Authorization and Sale of Shares......................................1
        1.1    Authorization..................................................1
        1.2    Maintenance Rights.............................................1
        1.2    Issuance and Sale of Shares....................................1

2.      Closing Dates; Delivery...............................................2
        2.1    Closings.......................................................2
        2.2    First Closing..................................................2
        2.3    Second Closing.................................................2
        2.4    Delivery.......................................................2

3.      Representations and Warranties of the Company.........................2
        3.1    Organization and Standing......................................2
        3.2    Capitalization.................................................3
        3.3    Subsidiaries...................................................4
        3.4    Issuance of Shares.............................................4
        3.5    Authority for Agreement........................................4
        3.6    Governmental Consent...........................................5
        3.7    Litigation.....................................................5
        3.8    Financial Statements...........................................5
        3.9    Liabilities....................................................6
        3.10   Changes........................................................6
        3.11   Taxes..........................................................7
        3.12   Properties and Assets..........................................8
        3.13   Intellectual Property..........................................9
        3.14   Insurance......................................................9
        3.15   Material Contracts and Obligations............................10
        3.16   Compliance....................................................10
        3.17   Employees.....................................................10
        3.18   Books and Records.............................................11
        3.19   Registration Rights...........................................11
        3.20   Interested Party Transactions.................................11
        3.21   Offering Valid................................................11
        3.22   Disclosures...................................................12
        3.23   Operating Rights..............................................12
        3.24   Brokers or Finders............................................12
        3.25   Environmental Matters.........................................12
        3.26   Section 83(b) Elections.......................................13
        3.27   U.S. Real Property Holding Corporation........................13
        3.28   Private Offering..............................................13
        3.29   Use of Proceeds...............................................13
<PAGE>

                                TABLE OF CONTENTS
                                   (continued)
                                                                            Page
                                                                            ----

        3.30   Margin Securities.............................................13
        3.31   Absence of Foreign or Enemy Status; Sensitive Payments........13

4.      Representations of the Purchasers and Restrictions on Transfer.......14
        4.1    Representations and Warranties of the Purchasers..............14
        4.2    Legend........................................................15

5.      Conditions to the Obligations of the Purchasers......................16
        5.1    Accuracy of Representations and Warranties....................16
        5.2    Performance...................................................16
        5.3    Opinion of Counsel............................................16
        5.4    Certificates and Documents....................................16
        5.5    Amended Rights Agreement......................................17
        5.6    Compliance Certificate........................................17
        5.7    Third Party Consents..........................................17
        5.8    No Adverse Changes............................................17
        5.9    Maintenance Rights............................................17
        5.10   Other Matters.................................................17

6.      Conditions to Obligations of the Company.............................17
        6.1    Accuracy of Representations and Warranties....................18
        6.2    Amended Rights Agreement......................................18
        6.3    Third Party Consents..........................................18

7.      Covenants............................................................18
        7.1    Commercially Reasonable Efforts...............................18
        7.2    Notification; Updates to Disclosure Schedule..................18
        7.3    Filings and Consents..........................................19
        7.4    Further Assurances............................................19

8.      Termination..........................................................20
        8.1    Right of Termination..........................................20
        8.2    Effects of Termination........................................20

9.      Miscellaneous........................................................20
        9.1    Survival of Representations and Warranties....................20
        9.2    Notices.......................................................21
        9.3    Expenses......................................................21
        9.4    Entire Agreement..............................................21
        9.5    Amendments and Waivers........................................21
        9.6    Counterparts..................................................21
        9.7    Section Headings..............................................21


                                       ii
<PAGE>

                                TABLE OF CONTENTS
                                   (continued)
                                                                            Page
                                                                            ----

        9.8    Governing Law.................................................21
        9.9    Press Releases and Public Announcement........................22


                                      iii
<PAGE>

                   SERIES E PREFERRED STOCK PURCHASE AGREEMENT

      THIS SERIES E PREFERRED STOCK PURCHASE AGREEMENT (this "Agreement") dated
as of March 31, 1999 is entered into by and among InsWeb Corporation, a Delaware
corporation (the "Company"), and the entities listed on the Schedule of
Purchasers attached hereto as Exhibit A (individually, a "Purchaser" or,
collectively, the "Purchasers").

                                     RECITAL

      The Company desires to sell and the Purchasers desire to purchase shares
of the Company's Series E Preferred Stock, $0.001 par value per share (the
"Series E Preferred"), on the terms set forth below.

      NOW, THEREFORE, in consideration of the mutual promises and covenants
contained in this Agreement, the parties hereto agree as follows:

      1. Authorization and Sale of Shares.

            1.1 Authorization. The Company has, or before the First Closing Date
(as defined in Section 2.2 hereof) will have, duly authorized the sale and
issuance, pursuant to the terms of this Agreement, of up to 185,775 shares of
Series E Preferred plus such additional number of shares of Series E Preferred
as shall be subscribed for by Purchasers pursuant to Section 1.2, hereof
(collectively, the "Shares") having the rights, restrictions, privileges and
preferences set forth in the form of Fifth Restated Certificate of Incorporation
attached hereto as Exhibit B (the "Fifth Restated Certificate"). The Company
has, or before the First Closing will have, adopted and filed with the Secretary
of State of the State of Delaware the Fifth Restated Certificate and will have
taken all necessary corporate action for the purpose of authorizing the sale and
issuance of the Shares pursuant hereto.

            1.2 Maintenance Rights. The Company shall offer to each holder of
its outstanding Preferred Stock (a "Preferred Holder") the right to purchase
Shares as required by the provisions of Section 5.1 of the Second Amended and
Restated Investor Rights Agreement dated as of February 26, 1999 (the "Rights
Agreement"). Any Preferred Holder that properly exercises such right and
subscribes to purchase Shares shall execute this Agreement, shall become a
Purchaser hereunder and shall purchase such Shares at the Second Closing (as
defined in Section 2.3 hereof). The Schedule of Purchasers shall be amended as
appropriate to reflect the addition of any such Purchasers after the date
hereof. Prior to the Second Closing, the Company will adopt and file with the
Secretary of State of the State of Delaware an amendment to the Fifth Restated
Certificate for the purpose of authorizing any additional Shares to be sold
pursuant to this Section 1.2.

            1.3 Issuance and Sale of Shares. Subject to the terms and conditions
of this Agreement, at the Closings (as defined in Section 2 hereof) the Company
will sell and issue to the Purchasers, and the Purchasers will severally buy
from the Company, the total number of Shares specified opposite the Purchasers'
respective names on the Schedule of Purchasers, at a 


                                       1
<PAGE>

purchase price of $188.40 per share, for the aggregate purchase price set forth
on the Schedule of Purchasers.

      2. Closing Dates; Delivery.

            2.1 Closings. The purchase and sale of the Shares hereunder shall
take place at two closings (individually, a "Closing" and, collectively, the
"Closings") at the offices of Gray Cary Ware & Freidenrich LLP ("GCW&F"), 400
Hamilton Avenue, Palo Alto, California 94301-1825 at 2:00 p.m., California time,
on the dates hereinafter specified.

            2.2 First Closing. The Closing of the purchase and sale of the
Shares designated for issuance at the first Closing as set forth on the Schedule
of Purchasers (the "First Closing") shall be held on the later to occur of (i)
March 31, 1999, (ii) the first business day following the date on which the last
to be fulfilled or waived of the conditions to the First Closing set forth in
Sections 5 and 6 hereof have been fulfilled or waived in accordance with this
Agreement, or (iii) such other date as is mutually agreed to by the Company and
SOFTBANK America, Inc. ("SOFTBANK"). The date of the First Closing is
hereinafter referred to as the "First Closing Date."

            2.3 Second Closing. The Closing of the purchase and sale of the
Shares designated for issuance at the second Closing as set forth on the
Schedule of Purchasers (the "Second Closing") shall be held on the later to
occur of (i) the first business day following the date on which the last to be
fulfilled or waived of the conditions to the Second Closing set forth in
Sections 5 and 6 hereof have been fulfilled or waived in accordance with this
Agreement, or (ii) such other date as is mutually agreed to by the Company and
SOFTBANK. Should the Series E Preferred be converted automatically into shares
of Common Stock pursuant to the terms of the Fifth Restated Certificate prior to
the Second Closing, the Purchasers shall purchase, in lieu of the Shares
specified on the Schedule of Purchasers, the number of shares of Common Stock
into which such Shares would have been converted had they been issued and sold
immediately prior to such automatic conversion. The date of the Second Closing
is hereinafter referred to as the "Second Closing Date," and the First Closing
Date and the Second Closing Date are hereinafter collectively referred to as the
"Closing Dates."

            2.4 Delivery. Subject to the terms and conditions of this Agreement,
at each Closing the Company shall deliver to each of the Purchasers a stock
certificate representing the Shares to be purchased by such Purchaser at such
Closing (which shall be issued in such Purchaser's name) against payment of the
purchase price therefor by check(s), payable to the order of the Company, or by
wire transfer(s) of immediately available funds to the bank account of the
Company designated by the Company.

      3. Representations and Warranties of the Company. Subject to and except as
fully and fairly disclosed by the Company in the Schedule of Exceptions attached
hereto as Exhibit C, the Company hereby represents and warrants to the
Purchasers as follows:

            3.1 Organization and Standing. The Company is a corporation duly
organized, validly existing and in good standing under the laws of the State of
Delaware and has 


                                       2
<PAGE>

full corporate power and authority to own and operate its properties and to
conduct its business as presently conducted. The Company and each of its
Subsidiaries (as defined in Section 3.3 hereof) is duly qualified to do business
as a foreign corporation and is in good standing in each jurisdiction in which
the failure to so qualify would have a material adverse effect on the operations
or financial condition of the Company and its Subsidiaries, taken as a whole.
The Company has made available to the Purchasers true and complete copies of the
Certificate of Incorporation and Bylaws of the Company and each of its
Subsidiaries, each as amended to date and presently in effect.

            3.2 Capitalization.

                  (a) The authorized capital stock of Company as of the First
Closing Date and immediately prior to the First Closing will consist of (i)
50,000,000 shares of the Company's Common Stock, $0.001 par value (the "Common
Stock"), of which 10,662,915 shares will be issued and outstanding, and (ii)
2,000,000 shares of the Company's Preferred Stock, $0.001 par value (the
"Preferred Stock"), (A) 176,471 shares of which have been designated Series A
Preferred Stock, all of which will be issued and outstanding and which are
convertible, in the aggregate, into 1,764,710 shares of Common Stock, (B) 27,864
shares of which have been designated Series A-1 Preferred Stock, all of which
will be issued and outstanding and which are convertible, in the aggregate, into
278,640 shares of Common Stock, (C) 176,471 shares of which have been designated
Series B Preferred Stock, all of which will be issued and outstanding and which
are convertible, in the aggregate, into 1,764,710 shares of Common Stock, (D)
61,920 shares of which have been designated Series C Preferred Stock, all of
which will be issued and outstanding and which are convertible, in the
aggregate, into 619,200 shares of Common Stock, (E) 190,621 shares of which have
been designated Series D Preferred Stock, all of which will be issued and
outstanding and which are convertible, in the aggregate, into 1,906,210 shares
of Common Stock and (F) 185,775 shares of which have been designated Series E
Preferred Stock, none of which will be issued or outstanding and which, when
outstanding, will be convertible, in the aggregate, into 1,857,750 shares of
Common Stock. All such outstanding shares have been duly authorized and validly
issued, are fully paid and nonassessable and free of liens and encumbrances
created by the Company, have been issued in accordance with all applicable state
and federal securities laws, and are subject to no pre-emptive rights, rights of
first refusal, proxies, voting agreements, shareholders agreements, registration
rights agreements, or other restrictions on the incidents of ownership or
transfer, created by statute, the charter documents of the Company or any
agreement to which the Company is a party or by which it is bound. The Company
will have reserved a sufficient number of shares of Common Stock for issuance
upon full conversion of the Shares. As of the date hereof, (A) an aggregate of
2,841,682 shares of Common Stock are reserved for issuance under the Company's
employee stock option plans (net of exercises prior to the date hereof),
1,594,904 of which are subject to outstanding options and (B) an aggregate of
8,164 shares of Common Stock are reserved for issuance upon the exercise of
outstanding warrants.

                  (b) The authorized capital stock of the Company as of the
Second Closing Date and immediately prior to the Second Closing shall be as set
forth in Section 3.2(a) hereof, subject, however, to (i) the prior sale and
issuance of the Shares to be issued and sold at 


                                       3
<PAGE>

the First Closing, (ii) the authorization of additional shares of Series E
Preferred Stock for sale at the Second Closing pursuant to subscriptions
received in accordance with Section 1.2 hereof, (iii) the grant of options to
purchase shares of Common Stock under the Company's employee stock option plans
and the exercise of options outstanding as of the date hereof and such
additional options, (iv) the sale and issuance of Common Stock by the Company in
an underwritten public offering pursuant to an effective registration under the
Securities Act of 1933, as amended, at an aggregate public offering price of at
least $20,000,000 and a per share price of at least $18.84 (appropriately
adjusted for stock splits, reverse stock splits and stock dividends from and
after the date hereof), and (iv) any other issuance of the Company's capital
stock, or securities convertible into such capital stock, as may be approved by
SOFTBANK. 

                  (c) Except as set forth in this Section 3.2 or Exhibit C,
there are (i) no equity securities of any class of the Company, or any
securities exchangeable into or exercisable for such equity securities, issued,
reserved for issuance or outstanding or authorized and (ii) no authorized or
outstanding subscriptions, options, warrants, puts, calls, rights or other
commitments or agreements of any character to which the Company is a party or by
which it is bound obligating the Company to issue, deliver, sell, repurchase or
redeem or cause to be issued, delivered, sold, repurchased or redeemed any
equity securities of the Company or obligating the Company to grant, extend,
accelerate the vesting of, change the exercise price of or otherwise amend or
enter into any such option, warrant, call, right or other commitment or other
agreement of any character. 

            3.3 Subsidiaries. Except as set forth in Exhibit C, the Company has
no subsidiaries and does not own, or control, directly or indirectly, any shares
of capital stock of any other corporation or any interest in any partnership,
joint venture or other non-corporate entity or business enterprise. Each
subsidiary identified on Exhibit C (a "Subsidiary") is a wholly-owned
corporation duly organized, validly existing and in good standing under the laws
of the jurisdiction of its incorporation and has full corporate power and
authority to own and operate its properties and to conduct its business as
presently conducted.

            3.4 Issuance of Shares. The issuance, sale and delivery of the
Shares in accordance with this Agreement, and the issuance and delivery of the
shares of Common Stock issuable upon conversion of the Shares, have been duly
authorized by all necessary corporate action on the part of the Company, and all
such shares have been duly reserved for issuance. The Shares, when so issued,
will have the rights, preferences, privileges, and restrictions described in the
Fifth Restated Certificate. The Shares when so issued, sold and delivered
against payment therefor in accordance with the provisions of this Agreement,
and the shares of Common Stock issuable upon conversion of the Shares, when
issued upon such conversion, will be duly and validly issued, fully paid and
non-assessable.

            3.5 Authority for Agreement. The execution, delivery and performance
by the Company of this Agreement and the Third Amended and Restated Investor
Rights Agreement in the form attached hereto as Exhibit D (the "Amended Rights
Agreement"), and the consummation by the Company of the transactions
contemplated hereby and thereby, have been, or prior to the First Closing will
have been, duly authorized by all necessary corporate and


                                       4
<PAGE>

stockholder action. This Agreement and the Amended Rights Agreement have been
duly executed and delivered by the Company and constitute valid and binding
obligations of the Company enforceable in accordance with their respective
terms, except as such enforcement may be limited by applicable bankruptcy,
insolvency, reorganization, moratorium or other laws of general application
relating to or affecting enforcement of creditors' rights and rules or laws
concerning equitable remedies and except as the indemnification provisions set
forth in Section 3.6 of the Amended Rights Agreement may be limited by
principles of public policy. The execution and delivery of this Agreement and
the Amended Rights Agreement, the compliance by the Company with their
provisions and the issuance of the Shares and the Common Stock issuable upon
conversion of the Shares will not violate any provision of law, will not result
in the creation of any mortgage, pledge, lien, encumbrance, or charge upon any
of the properties or assets of the Company or any of its Subsidiaries, and will
not conflict with or result in any breach of any of the terms, conditions or
provisions of, or constitute a default under, or require a consent or waiver
under, the Certificate of Incorporation or Bylaws (each as amended to date) of
the Company or any of its Subsidiaries or any indenture, lease, agreement or
other instrument to which the Company or any of its Subsidiaries is a party or
by which it or any of its properties is bound, or any decree, judgment, order,
statute, rule or regulation applicable to the Company or any of its
Subsidiaries, except for such consents and waivers as shall have been duly
obtained prior to the First Closing.

            3.6 Governmental Consent. No consent, approval, order or
authorization of, or registration, qualification, designation, declaration or
filing with, any governmental authority is required on the part of the Company
or any of its Subsidiaries in connection with the execution and delivery of this
Agreement and the Amended Rights Agreement, the offer, issuance, sale and
delivery of the Shares, or the other transactions to be consummated at the
Closings, as contemplated by this Agreement, except pursuant to the
Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, and the rules
promulgated thereunder (the "HSR Act"), and except such other filings as shall
have been made prior to and shall be effective as of the applicable Closing.

            3.7 Litigation. There is no litigation, action, suit or proceeding,
or governmental inquiry or investigation, pending or, to the best of the
Company's knowledge, any threat thereof, against the Company or any of its
Subsidiaries, which questions the validity of this Agreement or the Amended
Rights Agreement or the right of the Company to enter into them, or to
consummate the transactions contemplated hereby or thereby, or which could
reasonably be expected to result, either individually or in the aggregate, in
any material adverse change in the business, prospects, assets or condition,
financial or otherwise, of the Company and its Subsidiaries, taken as a whole,
or a change in the current equity ownership of the Company, nor has the Company
or any of its Subsidiaries instituted any such litigation, action, suit,
proceeding or governmental inquiry or investigation. The Company is not a party
or subject to the provisions of any order, writ, injunction, judgment or decree
of any court or government agency or instrumentality.

            3.8 Financial Statements. The Company has delivered to the
Purchasers copies of its audited consolidated financial statements as of, and
for the years ended, 


                                       5
<PAGE>

December 31, 1996, 1997 and 1998 (collectively, the "Company Financial
Statements"). The Company Financial Statements have been prepared in accordance
with United States generally accepted accounting principles ("GAAP") applied on
a consistent basis throughout the periods involved. The Company Financial
Statements present fairly in all material respects the consolidated financial
position of the Company and its Subsidiaries as of the respective dates and the
consolidated results of the Company's operations and cash flows for the periods
indicated. The Company maintains a standard system of accounting established and
administered in accordance with GAAP. All accounts receivable are bona fide and
arose out of transactions made in the ordinary course of business, are payable
in accordance with their terms and, to the best of the Company's knowledge, are
subject to no valid counterclaims or setoffs. Any reserve for bad debts stated
in the Company Financial Statements is adequate in the light of the previous
receivables collection history of the Company and its Subsidiaries.

            3.9 Liabilities. The Company and its Subsidiaries do not have any
liabilities, either accrued or contingent (whether or not required to be
reflected in financial statements in accordance with GAAP), and whether due or
to become due, which individually or in the aggregate would be reasonably likely
to have a material adverse effect on the Company and its Subsidiaries, taken as
a whole, other than (i) liabilities reflected or provided for on the Company's
consolidated balance sheet as of December 31, 1998 (the "Company Balance
Sheet"), (ii) liabilities specifically described in this Agreement or in Exhibit
C, and (iii) normal or recurring liabilities incurred since December 31, 1998 in
the ordinary course of business consistent with past practices.

            3.10 Changes. Since December 31, 1998, the Company and each of its
Subsidiaries has conducted its business in the ordinary course and in a manner
consistent with past practices and, since such date, except as disclosed in
Exhibit C, there has not been:

                  (a) any material change in the accounting methods or practices
it follows, whether for general financial or tax purposes, or any change in
depreciation or amortization policies or rates;

                  (b) any material commitment or transaction (including without
limitation any borrowing or capital expenditure) other than in the ordinary
course of business; 

                  (c) any material liability or transaction, except in the
ordinary course of business and consistent with past practice;

                  (d) any change in the assets, liabilities, financial condition
or operating results of the Company and its Subsidiaries from that reflected in
the Company Financial Statements, except changes in the ordinary course of
business which have not been in the aggregate materially adverse;

                  (e) any declaration or making of any payment or distribution
of cash or other property to a stockholder with respect to its stock or
otherwise, except for normal salaries and expense reimbursement, or any purchase
or redemption of any shares of its capital stock;


                                       6
<PAGE>

                  (f) any mortgage or pledge of any of its properties or assets
or any subjecting of them to any lien, security interest, charge, or other
encumbrance, except liens or current property taxes not yet due and payable;

                  (g) any sale, assignment, or transfer of any patents,
trademarks, service marks, trade names, copyrights, trade secrets, or other
intangible assets or, to the best of the Company's knowledge, unauthorized
disclosure of any proprietary confidential information;

                  (h) any damage, destruction, or loss, whether or not covered
by insurance, materially and adversely affecting the assets, properties,
financial condition, operating results, prospects, or business (as such business
is presently conducted and as it is proposed to be conducted);

                  (i) any waiver of any valuable right or of any material debt;

                  (j) any discharge or satisfaction of any lien, claim, or
encumbrance, or payment of any of its obligations, except in the ordinary course
of business and which is not material to its assets, properties, financial
condition, operating results, or business (as such business is presently
conducted and as it is proposed to be conducted);

                  (k) any change or amendment of or default under any material
contract or arrangement by which the Company or any of its Subsidiaries or any
of the assets or properties of the Company or any of its Subsidiaries are bound
or subject;

                  (l) any material change in any compensation arrangement or
agreement with any executive officer or key employee;

                  (m) any default under any material contract or agreement or
any indenture or debt;

                  (n) any loans or advances to, or guarantees for the benefit
of, any person; or

                  (o) to the best of the Company's knowledge, any other event or
condition of any character which could reasonably be expected to materially and
adversely affect the assets, properties, financial condition, operating results
or business of the Company and its Subsidiaries, taken as a whole (as such
business is presently conducted and as it is proposed to be conducted). 

            3.11 Taxes.

                  (a) The Company and each of its Subsidiaries has accurately
prepared and timely filed all returns, estimates, information statements and
reports required to be filed by it with any taxing authority ("Company Returns")
relating to any and all taxes concerning or attributable to the Company and each
of its Subsidiaries or its or their operations, and such Company Returns are
true and correct in all material respects and have been completed in all


                                       7
<PAGE>

material respects in accordance with applicable law. There are no audits pending
with respect to the Company or any of its Subsidiaries by any governmental
authority. The Company and each of its Subsidiaries has paid all taxes and other
assessments due on or before the date hereof, and such payments were made prior
to the time that penalties would accrue thereon. The Company knows of no new tax
assessments.

                  (b) There is no tax deficiency outstanding or assessed or, to
the best of the Company's knowledge, proposed against the Company or any of its
Subsidiaries that is not reflected as a liability on the Company Balance Sheet
nor has the Company or any Subsidiary executed any agreements or waivers
extending any statute of limitations on or extending the period for the
assessment or collection of any tax.

                  (c) Neither the Company nor any of its Subsidiaries has any
material liabilities for unpaid taxes that have not been accrued for or reserved
on the Company Balance Sheet, whether asserted or unasserted, contingent or
otherwise.

                  (d) The Company is not a party to any tax-sharing agreement or
similar arrangement with any other party, or any contractual obligation to pay
any tax obligations of, or with respect to any transaction relating to, any
other person or to indemnify any other person with respect to any tax.

                  (e) The Company has withheld or collected from each payment to
each of its employees the amount of all taxes (including, but not limited to,
federal income taxes and Federal Insurance Contribution Act taxes) required to
be withheld or collected therefrom, and has paid the same to the proper tax
receiving officers or authorized depositories.

                  (f) Neither the Company nor any of its stockholders has ever
filed (a) an election pursuant to Section 1362 of the Internal Revenue Code of
1986, as amended (the "Code"), that the Company be taxed as an S Corporation or
(b) a consent pursuant to Section 341(f) of the Code relating to collapsible
corporations. 

            3.12 Properties and Assets. The Company and each of its Subsidiaries
has good and marketable title to all of its material properties and assets, and
good title to its leasehold estates, and none of such properties or assets is
subject to any mortgage, pledge, lien, security interest, lease, charge or
encumbrance other than liens resulting from taxes which have not yet become
delinquent, liens and encumbrances which have arisen in the ordinary course of
business that do not in any case materially detract from the value of the
property subject thereto or materially impair the operations of the Company. The
tangible and intangible assets and properties owned or leased by the Company and
its Subsidiaries include all properties, assets, and rights necessary to conduct
the business of the Company and its Subsidiaries as currently conducted or as
presently proposed to be conducted. All tangible assets and properties owned or
leased by the Company and its Subsidiaries that are material or necessary to the
Company's business as currently conducted are in good condition and repair,
ordinary wear excepted.

            3.13 Intellectual Property. Set forth on Exhibit C is a true and
complete list of all patents, patent applications, trademarks and service marks,
trademark and service mark


                                       8
<PAGE>

applications, trade names, copyright registrations and applications and material
licenses of third party software (other than licenses of "off the shelf" or
standard software products) presently used by the Company or any of its
Subsidiaries. To the best of the Company's knowledge, the Company and its
Subsidiaries together own or possess sufficient legal rights to all patents,
trademarks, service marks, trade names, copyrights, trade secrets, information
and other proprietary rights and processes (collectively, "Intellectual Property
Rights") necessary for the Company's business as now conducted or as presently
proposed to be conducted without any known infringement of the rights of others.
There are no outstanding options, licenses or agreements of any kind relating to
the Intellectual Property Rights, nor is the Company or any of its Subsidiaries
bound by or a party to any options, licenses or agreements of any kind with
respect to the Intellectual Property Rights of any other person or entity other
than such licenses or agreements arising from the purchase of "off the shelf" or
standard products. Neither the Company nor any of its Subsidiaries has received
any notice that it is infringing upon, violating or otherwise acting adversely
to, or by conducting its business as proposed would infringe upon, violate or
otherwise act adversely to, and, to the best of the Company's knowledge, neither
the Company nor any of its Subsidiaries is violating the right or claimed right
of any person or entity under or with respect to any Intellectual Property
Rights. Except as disclosed in Exhibit C, to the best of its knowledge, neither
the Company nor any of its Subsidiaries is obligated or under any liability to
make payments by way of royalties, fees or otherwise to any owner, licensor of,
claimant to, or other party to any option, license or agreement of any kind with
respect to, any Intellectual Property Rights, or other intangible assets
material to the conduct of the Company's or any Subsidiary's business. The
Company is not aware that any of its or its Subsidiaries' employees is obligated
under any contract (including licenses, covenants or commitments of any nature)
or subject to any judgment, decree or order of any court or administrative
agency, that would interfere with their duties to the Company or any of its
Subsidiaries or that would conflict in any material respect with the business of
the Company or any of its Subsidiaries, as currently conducted or as proposed to
be conducted. Neither the execution nor delivery of this Agreement, nor the
conduct of the business of the Company or any of its Subsidiaries, as currently
conducted or as proposed to be conducted, will, to the best of the Company's
knowledge, conflict with or result in a breach of the terms, conditions or
provisions of, or constitute a default under, any contract, covenant or
instrument under which any employee is now obligated. The Company does not
believe it is or will be necessary to utilize any inventions, trade secrets or
proprietary information of any employee of the Company or any of its
Subsidiaries made prior to their employment by the Company or such Subsidiary,
except for inventions, trade secrets or proprietary information that have been
assigned to the Company or such Subsidiary.

            3.14 The Company and each of its Subsidiaries maintains valid
policies of workers' compensation insurance and of insurance with respect to its
properties and business of the kinds and in the amounts not less than are
customarily obtained by corporations of established reputation engaged in the
same or similar business and similarly situated, including, without limitation,
insurance against loss, damage, fire, theft, public liability, products
liability and other risks. The Company has in full force and effect term life
insurance, payable to the Company, on the life of Hussein A. Enan in the amount
of $2,000,000. To the best knowledge of the Company, neither the Company nor any
of its Subsidiaries is in default with respect to its obligations under any
insurance policy maintained by it.


                                       9
<PAGE>

            3.15 Material Contracts and Obligations. Exhibit C sets forth a list
of all material agreements or commitments of any nature to which the Company or
any of its Subsidiaries is a party or by which it is bound, including without
limitation (a) each agreement which requires future expenditures by the Company
in excess of $100,000 in the aggregate or which might result in payments to the
Company in excess of $100,000 in the aggregate, (b) all employment and
consulting agreements, employee benefit, bonus, pension, profit-sharing, stock
option, stock purchase and similar plans and arrangements, and distributor and
sales representative agreements, and (c) any agreement with any stockholder,
officer or director of the Company, or any "affiliate" or "associate" of such
persons (as such terms are defined in the rules and regulations promulgated
under the Securities Act of 1933, as amended (the "Securities Act")), including
without limitation any agreement or other arrangement providing for the
furnishing of services by, rental of real or personal property from, or
otherwise requiring payments to, any such person or entity. All the material
agreements or commitments of any nature to which the Company or any of its
Subsidiaries is a party or by which they are bound are valid, binding, and in
full force and effect in all material respects and enforceable by the Company or
such Subsidiary in accordance with their respective terms, subject to laws of
general application relating to bankruptcy, insolvency, and the relief of
debtors and the rules of law governing specific performance, injunctive relief,
or other equitable remedies.

            3.16 Compliance. The Company and each of its Subsidiaries has, in
all material respects, complied with its Certificate of Incorporation and
Bylaws, as amended, and all laws, regulations and orders applicable to its
business. The Company and each of its Subsidiaries has complied with any term or
provision of any mortgage, indebtedness, indenture, contract, agreement, or
instrument to which it is a party where the failure to so comply would have a
material adverse effect on the business, prospects or results of operations of
the Company and its Subsidiaries, taken as a whole.

            3.17 Employees. The Company is not aware that any officer or key
employee, or any group of key employees, intends to terminate their employment
with the Company or any of its Subsidiaries, nor does the Company have a present
intention to terminate the employment of any officer, key employee or group of
key employees of the Company or any of its Subsidiaries. None of the employees
of the Company or any of its Subsidiaries is represented by any labor union or
covered by any collective bargaining agreement, and there is no labor strike,
organizational drive or other labor trouble pending, or to the best of the
Company's knowledge threatened, with respect to the Company or any of its
Subsidiaries. To the best of the Company's knowledge, the Company and each of
its Subsidiaries has complied with all applicable state and federal equal
employment opportunity and other laws related to employment. To the best of the
Company's knowledge, no employee or consultant of the Company or any of its
Subsidiaries is in violation of any term of any employment contract, patent
disclosure agreement, or any other contract or agreement relating to the
relationship of any such person with the Company or any of its Subsidiaries or
any other party because of the nature of the business conducted or proposed to
be conducted by the Company and its Subsidiaries. All employees and consultants
of the Company and each of its Subsidiaries involved in the technical
development of the Company's or any Subsidiary's software have executed
proprietary information agreements, copies of which have been made available to
the Purchasers or their counsel. The Company does not anticipate


                                       10
<PAGE>

the necessity to acquire rights to any inventions of any employees, or people it
currently intends to hire, made prior to their employment by the Company or any
Subsidiary. Neither the Company nor any of its Subsidiaries is a party to or
bound by any currently effective employment contract, deferred compensation
agreement, bonus plan, incentive plan, profit sharing plan, retirement
agreement, or other employee compensation agreement, except as set forth on
Exhibit C. Subject to applicable law, the employment of each officer and
employee of the Company and of each of its Subsidiaries is terminable at will by
the Company or such Subsidiaries, except as set forth on Exhibit C.

            3.18 Books and Records. The minute books of the Company contain
complete and accurate records of all meetings and other corporate actions of its
stockholders and its Board of Directors and committees thereof. The stock ledger
of the Company is complete and reflects all issuances, transfers, repurchases
and cancellations of shares of capital stock of the Company.

            3.19 Registration Rights. Except as provided in the Rights Agreement
and the Amended Rights Agreement, the Company is not under any obligation, and
has not granted any rights, to register (as defined in the Amended Rights
Agreement) any of the Company's presently outstanding securities or any of its
securities that may hereafter be issued.

            3.20 Interested Party Transactions. To the best of the Company's
knowledge, no director, officer or stockholder of the Company, or any member of
his or her immediate family, has any interest in (i) any material equipment or
other property or asset, real or personal, tangible or intangible, including,
without limitation, any of the Intellectual Property Rights, used in connection
with or pertaining to the business of the Company, (ii) any creditor, supplier,
customer, manufacturer, agent, representative, or distributor of any of the
Company's products, (iii) any entity that competes with the Company or with
which the Company is affiliated or has a business relationship, or (iv) any
agreement, obligation or commitment, written or oral, to which the Company is a
party; provided, however, that no such person shall be deemed to have such an
interest solely by virtue of ownership of less than five percent of the
outstanding stock or debt securities of any publicly held company, the stock or
debt securities of which are traded on a recognized stock exchange or on the
Nasdaq National Market. Neither the Company nor any of its Subsidiaries is a
guarantor or indemnitor of any indebtedness of any other person or entity.

            3.21 Offering Valid. Assuming the accuracy of the representations
and warranties of the Purchasers contained in Section 4 hereof, the offer, sale
and issuance of the Shares and the shares of Common Stock issuable upon
conversion of the Shares are and will be exempt from the registration
requirements of the Securities Act and exempt from registration and
qualification under the registration, permit or qualification requirements of
all applicable state securities laws. Neither the Company nor any agent on its
behalf has solicited or will solicit any offers to sell or has offered to sell
or will offer to sell all or any part of the Shares to any person or persons so
as to bring the sale of such Shares by the Company within the registration
provisions of the Securities Act or any state securities law.

            3.22 Disclosures. Neither this Agreement nor the Amended Rights
Agreement nor any Exhibit hereto or thereto, nor any certificate or instrument
furnished to the Purchasers in


                                       11
<PAGE>

connection with the transactions contemplated by this Agreement, when read
together, contains or will contain any untrue statement of a material fact or
omits or will omit to state a material fact necessary in order to make the
statements contained herein or therein, in light of the circumstances under
which they were made, not misleading. The Company has fully provided the
Purchasers with all the information which the Purchasers have requested for
deciding whether to purchase the Shares, including true and complete copies of
all documentation affecting rights of any kind that exist or may have existed,
to which the Company is a party or of which it is aware, with respect to holders
of securities of the Company. All underlying documents incorporated or referred
to in any exhibit hereto or to the Amended Rights Agreement, or in documents
furnished to the Purchasers pursuant to this Agreement by the Company, are true
and correct copies thereof, as the same have been or shall be amended or
modified. All information relating to the Company and its Subsidiaries which, to
the best of the Company's knowledge, could reasonably be anticipated to have a
material adverse effect on the existing or expected financial condition,
indebtedness, operating results, customer relations, employee relations,
business or properties of the Company and its Subsidiaries, taken as a whole,
has been disclosed to the Purchasers.

            3.23 Operating Rights. To the best of the Company's knowledge, the
Company and each of its Subsidiaries has all operating authority, licenses,
franchises, permits, certificates, consents, rights, and privileges
(collectively, the "Licenses") as are necessary to the operation of its
business, as now conducted or as presently proposed to be conducted, the absence
of which would have a material and adverse effect on the business of the Company
and its Subsidiaries, taken as a whole. Such Licenses are in full force and
effect, no material violations have been or are expected by the Company to have
been recorded in respect of any such Licenses, and no proceeding is pending or,
to the best knowledge of the Company, threatened that could result in the
revocation or limitation of any of such Licenses. The Company and each of its
Subsidiaries has conducted its business so as to comply in all material respects
with all such material Licenses. Neither the Company nor any of its Subsidiaries
has granted rights or licenses to develop, produce, assemble, license, market,
or sell its products to any person other than in the ordinary course of its
business, and is not bound by any other agreement that affects the Company's or
any Subsidiary's exclusive right to develop, produce, assemble, license, market,
or sell its products.

            3.24 Brokers or Finders. Neither the Company nor any of its
Subsidiaries has incurred or will incur, directly or indirectly, as a result of
any action taken by the Company or any Subsidiary, any liability for brokerage
or finders' fees or agents' commissions or any similar charges in connection
with this Agreement.

            3.25 Environmental Matters. The Company and each of its
Subsidiaries, and the uses made by each of its properties and assets, are in
compliance in all material respects with all environmental laws, regulations,
rules, orders and ordinances, and to the best of the Company's knowledge, the
Company and each of its Subsidiaries, holds all permits and licenses required to
conduct its business thereunder. To the best of the Company's knowledge, all
properties and assets leased or owned by the Company and each of its
Subsidiaries, including, without limitation, all structures, contents, soil,
sub-soil, and groundwater, do not contain 


                                       12
<PAGE>

hazardous substances in quantities that could reasonably be expected to have a
material adverse effect on the Company and its Subsidiaries, taken as a whole.
To the best of the Company's knowledge, neither the Company nor any of its
Subsidiaries has any liability or obligation, whether to any governmental
authority or to any other person or entity, for damages, claims, penalties,
forfeitures, or otherwise, as a consequence of the generation, transportation,
or disposal of any such hazardous substance or any "hazardous waste," as defined
in 42 U.S.C. 6901, et seq.

            3.26 Section 83(b) Elections. To the best of the Company's
knowledge, all individuals who have purchased shares of the Company's Common
Stock have timely filed elections under Section 83(b) of the Internal Revenue
Code of the United States and any analogous provisions of applicable state tax
laws.

            3.27 U.S. Real Property Holding Corporation. Neither the Company nor
any of its Subsidiaries is now or has ever been a "United States Real Property
Holding Corporation," as defined in Section 897(c)(2) of the Code and Section
1.897-2(b) of the Treasury Regulations promulgated by the Internal Revenue
Service thereunder, and the Company and each of its Subsidiaries has filed with
its United States income tax returns any statements which are required under
Section 1.897-2(h) of such Regulations.

            3.28 Private Offering. The Company has not offered any of the Shares
or any similar securities of the Company for sale to, or solicited offers to buy
any thereof from, or otherwise approached or negotiated with respect thereto
with, any prospective purchasers, other than the Purchasers, persons who qualify
as "accredited investors," as such term is defined in SEC Regulation D, and up
to 10 other prospective purchasers who are "qualified institutional buyers"
within the meaning of SEC Rule 144A.

            3.29 Use of Proceeds. The Company intends to apply the net proceeds
from the sale of Shares for general corporate purposes.

            3.30 Margin Securities. None of the transactions contemplated herein
and in the Shares (including, without limitation, the use of the proceeds from
the sale of the Shares) violates, will violate, or will result in a violation of
Section 7 of the Securities Exchange Act of 1934, as amended, or any regulations
issued pursuant thereto, including, without limitation, Regulation G, Regulation
T and Regulation X of the Board of Governors of the Federal Reserve System, 12
C.F.R., Chapter II. Neither the Company nor any of its Subsidiaries owns, or
with the proceeds of the sale of the Shares intends to own, carry or purchase,
or refinance borrowings that were used to own, carry or purchase, any margin
security, including margin securities originally issued by the Company. The
obligations of the Company under this Agreement and the Shares are not and will
not be secured by any margin sold on the basis of any such collateral.

            3.31 Absence of Foreign or Enemy Status; Sensitive Payments. Neither
the Company nor any of its Subsidiaries is in violation of and neither the issue
and sale of the Shares by the Company, nor its use of the proceeds thereof as
contemplated by this Agreement, will violate the Trading With the Enemy Act, as
amended, or any executive orders, proclamations, or regulations issued pursuant
thereto, including without limitation, regulations administered by the Office of
Foreign Asset Control of the Department of the Treasury (31 C.F.R., Subtitle B,


                                       13
<PAGE>

Chapter V). To the best knowledge of the Company, none of the Company or any
Subsidiary or any director, officer, agent, employee, or other person associated
with or acting on behalf of the Company or any Subsidiary has used any corporate
funds for unlawful contributions, gifts, entertainment, or other unlawful
expenses relating to political activity or otherwise; made any direct or
indirect unlawful payment to government officials or employees from corporate
funds, or has been reimbursed from corporate funds for any such payment
theretofore made; established or maintained any unlawful or any unrecorded fund
of corporate moneys or other asset; made any false or fictitious entries on the
books or records of the Company or any Subsidiary; made any bribe, rebate,
payoff, influence payment, kickback, or other unlawful payment; or made any
material favor or gift which is not deductible for federal income tax purposes.

      4. Representations of the Purchasers and Restrictions on Transfer.

            4.1 Representations and Warranties of the Purchasers. Each of the
Purchasers hereby severally represents and warrants to the Company as follows:

                  (a) The Shares, and the shares of Common Stock into which the
Shares may be converted (collectively, the "Securities") are being acquired for
such Purchaser's own account, for investment and not with a view to, or for
resale in connection with, any distribution or public offering thereof within
the meaning of the Securities Act or California law.

                  (b) Such Purchaser understands that the Securities have not
been registered under the Securities Act by reason of their issuance in a
transaction exempt from the registration and prospectus delivery requirements of
the Securities Act pursuant to Section 4(2) thereof, that the Company has no
present intention of registering the Securities, that the Securities must be
held by the Purchaser indefinitely, and that the Purchaser must therefore bear
the economic risk of such investment indefinitely, unless a subsequent
disposition thereof is registered under the Securities Act or is exempt from
registration. Such Purchaser further understands that the Securities have not
been qualified under California law by reason of their issuance in a transaction
exempt from the qualification requirements of California law pursuant to Section
25102(f) of the California Corporations Code, which exemption depends upon,
among other things, the bona fide nature of the Purchasers' investment intent
expressed above. 

                  (c) During the negotiation of the transactions contemplated
herein, such Purchaser and its representatives and legal counsel have been
afforded full and free access to corporate books, financial statements, records,
contracts, documents and other information concerning the Company and to its
offices and facilities, have been afforded an opportunity to ask such questions
of the Company's officers, employees, agents, accountants and representatives
concerning the Company's business, operations, financial condition, assets,
liabilities and other relevant matters as they have deemed necessary or
desirable, and have been given all such information as has been requested in
order to evaluate the merits and risks of the prospective investments
contemplated herein. The foregoing does not limit or modify the right of each of
the Purchasers to rely on the representations and warranties of the Company set
forth in Section 3 hereof. 


                                       14
<PAGE>

                  (d) Such Purchaser has such knowledge and experience in
financial and business matters that such Purchaser is capable of evaluating the
merits and risks of the purchase of the Securities pursuant to the terms of this
Agreement and of protecting such Purchaser's interest in connection therewith.
Such Purchaser and its representatives has been solely responsible for such
Purchaser's own "due diligence" investigation of the Company and its management
and business, for its own analysis of the merits and risks of this investment,
and for its own analysis of the fairness and desirability of the terms of the
investment. The foregoing does not limit or modify the right of each of the
Purchasers to rely on the representations and warranties of the Company set
forth in Section 3 hereof.

                  (e) Such Purchaser is an "Accredited Investor" as that term is
defined in Rule 501 of Regulation D promulgated under the Securities Act. Such
Purchaser is able to bear the economic risk of the purchase of the Securities
pursuant to the terms of this Agreement, including a complete loss of such
Purchaser's investment in the Securities.

                  (f) Such Purchaser has the full right, power and authority to
enter into and perform such Purchaser's obligations under this Agreement and the
Amended Rights Agreement. This Agreement and the Amended Rights Agreement
constitute the valid and binding obligations of such Purchaser, enforceable in
accordance with their respective terms except as limited by applicable
bankruptcy, insolvency, reorganization, moratorium or other laws of general
application relating to or affecting enforcement of creditors' rights and rules
or laws concerning equitable remedies and except as the indemnification
provisions set forth in Section 3.6 of the Amended Rights Agreement may be
limited by principles of public policy.

                  (g) No consent, approval, order or authorization of, or
designation, declaration or filing with, any governmental authority is required
on the part of such Purchaser in connection with the execution and delivery of
this Agreement and the Amended Rights Agreement, the purchase of the Shares, or
the other transactions to be consummated at the Closings, as contemplated by
this Agreement, except (with respect to SOFTBANK) pursuant to the HSR Act.

            4.2 Legend. Each certificate representing the Shares, or the Common
Stock issuable upon conversion of the Shares, may be endorsed with legends in
substantially the following form:

                  (i) "THE SECURITIES EVIDENCED BY THIS CERTIFICATE HAVE NOT
      BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, AND MAY NOT
      BE SOLD, TRANSFERRED, ASSIGNED OR HYPOTHECATED UNLESS THERE IS AN
      EFFECTIVE REGISTRATION STATEMENT UNDER SUCH ACT COVERING SUCH SECURITIES,
      THE TRANSFER IS MADE IN COMPLIANCE WITH RULE 144 PROMULGATED UNDER SUCH
      ACT OR THE COMPANY RECEIVES AN OPINION OF COUNSEL FOR THE HOLDER OF THESE
      SECURITIES REASONABLY SATISFACTORY TO THE COMPANY, STATING THAT SUCH SALE,
      TRANSFER, ASSIGNMENT OR 


                                       15
<PAGE>

                                                                        
      HYPOTHECATION IS EXEMPT FROM THE REGISTRATION AND PROSPECTUS DELIVERY
      REQUIREMENTS OF SUCH ACT."

                  (ii) Any other legends required by California law or other
      applicable state securities laws.

      The Company need not register a transfer of any such securities and may
also instruct its transfer agent not to register the transfer of any such
securities, unless the conditions specified in the foregoing legends are
satisfied.

      5. Conditions to the Obligations of the Purchasers. The obligation of each
of the Purchasers to purchase the Shares at a Closing is subject to the
fulfillment, or the waiver by such Purchaser, of each of the following
conditions on or before such Closing:

            5.1 Accuracy of Representations and Warranties. Each representation
and warranty of the Company contained in Section 3 hereof shall have been true
and correct when made, and shall be true and correct on and as of the applicable
Closing Date, with the same effect as though such representation and warranty
had been made on and as of such date, except to the extent that any such
representation and warranty speaks specifically as of an earlier date and except
for changes contemplated by this Agreement.

            5.2 Performance. The Company shall have performed and complied with
all agreements and conditions contained in this Agreement required to be
performed or complied with by the Company prior to or at the applicable Closing.

            5.3 Opinion of Counsel. The Purchasers shall have received an
opinion from GCW&F, dated the applicable Closing Date, addressed to each of the
Purchasers purchasing shares at such Closing, in substantially the form attached
hereto as Exhibit E.

            5.4 Reservation of Conversion Stock. The shares of Common Stock
issuable upon conversion of the Shares shall have been duly authorized and
reserved for issuance upon such conversion.

            5.5 Certificates and Documents. The Company shall have delivered to
the Purchasers purchasing Shares at such Closing:

                  (a) The Fifth Restated Certificate of the Company, as in
effect as of the applicable Closing Date, certified by and filed with the
Secretary of State of the State of Delaware;

                  (b) Certificates, as of the most recent practicable dates, as
to the corporate good standing of the Company issued by the Secretary of State
of the State of Delaware and the Secretary of State of the State of California;

                  (c) Bylaws of the Company, certified by its Secretary or
Assistant Secretary as of the applicable Closing Date; and


                                       16
<PAGE>

                  (d) Resolutions of the Board of Directors of the Company,
authorizing and approving all matters in connection with this Agreement and the
transactions contemplated hereby, certified by the Secretary or Assistant
Secretary of the Company as of the applicable Closing Date. 5.6 Amended Rights
Agreement. The Company and the requisite number of Investors (as defined in the
Rights Agreement), other than the Purchasers, shall have executed and delivered
the Amended Rights Agreement.

            5.7 Compliance Certificate. The Company shall have delivered to the
Purchasers a certificate, executed by the President or Chief Executive Officer
of the Company, dated the applicable Closing Date, certifying to the fulfillment
of the conditions specified in Sections 5.1 and 5.2 hereof.

            5.8 Third Party Consents. The Company shall have obtained all
consents, approvals, permits and waivers necessary for the consummation of the
transactions contemplated by this Agreement which are required to be obtained
prior to the applicable Closing Date, including, with respect to the sale of
Shares to SOFTBANK at the Second Closing, all required filings, and the
expiration or early termination of all applicable waiting periods, under the HSR
Act.

            5.9 No Adverse Changes. During the period from the date hereof to
the applicable Closing Date, (i) the business of the Company and its
Subsidiaries shall have been conducted only in, and the Company and its
Subsidiaries shall not have taken any action except in, the ordinary course of
business and in a manner consistent with past practice, (ii) there shall have
been no material adverse change in the operations or the business of the Company
and its Subsidiaries and no material deterioration of or damage to the assets of
the Company and its Subsidiaries, taken as a whole, and (iii) there shall have
been no injunction, writ, preliminary restraining order or other order in effect
of any nature issued by a court or governmental agency of competent jurisdiction
prohibiting the consummation of the transactions contemplated by this Agreement
or otherwise directing that the transactions contemplated by this Agreement not
be consummated in the manner provided for in this Agreement.

            5.10 Maintenance Rights. The Company shall have complied with the
provisions of Section 5.1 of the Rights Agreement, as specified in Section 1.2
hereof, to the extent applicable.

            5.11 Other Matters. All corporate and other proceedings in
connection with the transactions contemplated by this Agreement and all
documents and instruments incident to such transactions shall be reasonably
satisfactory in substance and form to each of the Purchasers, and each of the
Purchasers shall have received all such counterpart originals or certified or
other copies of such documents as they may reasonably request.

      6. Conditions to Obligations of the Company. The obligation of the Company
under Section 1.3 hereof to issue and sell Shares at each Closing is subject to
the fulfillment, or the waiver by the Company, of each of the following
conditions on or before such Closing:


                                       17
<PAGE>

            6.1 Accuracy of Representations and Warranties. Each representation
and warranty of the Purchasers contained in Section 4 hereof shall be true and
correct when made, and shall be true and correct on and as of the applicable
Closing Date, with the same effect as though such representation and warranty
had been made on and as of such date.

            6.2 Amended Rights Agreement. The Purchasers and the requisite
number of Investors under the Rights Agreement shall have executed and delivered
the Amended Rights Agreement.

            6.3 Third Party Consents. The Purchasers shall have obtained all
consents, approvals, permits and waivers necessary for the consummation of the
transactions contemplated by this Agreement which are required to be obtained
prior to the applicable Closing Date, including, with respect to the sale of
Shares to SOFTBANK at the Second Closing, all required filings, and the
expiration or early termination of all applicable waiting periods, under the HSR
Act.

      7. Covenants.

            7.1 Reservation of Common Stock. The Company will at all times
reserve and keep available, solely for issuance and delivery upon the conversion
of the Shares, a sufficient number of shares of Common Stock to be isueable from
time to time upon such conversion.

            7.2 Commercially Reasonable Efforts. Subject to the terms and
conditions of this Agreement, each party agrees to use all commercially
reasonable efforts to ensure that the conditions to any of the other parties'
obligations under Section 5 and 6, insofar as such matters are within the
control of such party, are satisfied as promptly as practicable, and shall not
take any action which would reasonably be expected to result in any of the
representations and warranties of such party becoming untrue or in any of the
conditions to Closing set forth in Sections 5 and 6 not being satisfied. Subject
to the terms and conditions of this Agreement, each party will use all
commercially reasonable efforts to take, or cause to be taken, all actions and
to do, or cause to be done, all things necessary or desirable under applicable
laws and regulations to consummate the transactions contemplated by this
Agreement. Notwithstanding anything herein to the contrary, the Purchasers shall
in no event be required to take any action with respect to obtaining the
execution and delivery of any documents by the Company or its stockholders.

            7.3 Notification; Updates to Disclosure Schedule.

                  (a) During the period prior to each Closing, the Company, on
the one hand, and each of the Purchasers, on the other hand, shall promptly
notify the other parties in writing of:

                        (i) the discovery by any of them of any event,
condition, fact or circumstance that occurred or existed on or prior to the date
of this Agreement and that caused or constitutes a breach of any representation
or warranty made by them in this Agreement;


                                       18
<PAGE>

                        (ii) any event, condition, fact or circumstance that
occurs, arises or exists after the date of this Agreement and that would cause
or constitute a breach of any representation or warranty made by any of them in
this Agreement if such event, condition, fact or circumstance had occurred,
arisen or existed on or prior to the date of this Agreement;

                        (iii) any breach of any covenant or obligation of any of
them; or

                        (iv) any event, condition, fact or circumstance that may
make the timely satisfaction of any of the conditions set forth in Section 5 or
Section 6 impossible or unlikely.

                  (b) The Company may, no later than five business days prior to
a Closing, deliver to the Purchasers a written update to the Schedule of
Exceptions attached hereto as Exhibit C specifying a change to such Schedule of
Exceptions arising as a result of developments occurring after the date of this
Agreement. No later than one business day prior to the applicable Closing, the
Purchasers shall provide written notice to the Company, which written notice
shall specify whether the Purchasers have, in their sole discretion, accepted or
rejected such update. In the event such update is accepted, such update shall be
deemed to supplement and amend the Schedule of Exceptions attached hereto as
Exhibit C. Notwithstanding anything therein to the contrary, no such update that
is not otherwise accepted by the Purchasers in the manner described above shall
be deemed to supplement or amend the Schedule of Exceptions attached hereto as
Exhibit C for the purpose of (A) determining the accuracy of any of the
representations and warranties made by the Company in this Agreement, or (B)
determining whether any of the conditions set forth in Section 5 hereof have
been satisfied unless the parties agree to proceed with the Closing, in which
case the update shall be deemed to supplement or amend the Schedule of
Exceptions attached hereto.

            7.4 Filings and Consents. To the extent applicable, the Company and
SOFTBANK shall make all filings required under the HSR Act relating to the
transactions contemplated by this Agreement (and shall use their best efforts to
cause their parent companies to make any such required filings) and shall each
use commercially reasonable efforts to cause any such required filings to be
made as promptly as practicable after the date hereof. If a filing is required
under the HSR Act, the Company and SOFTBANK will each use commercially
reasonable efforts to promptly furnish (and to cause their parent companies, as
applicable, to promptly furnish) any information that may be required by the
Federal Trade Commission (the "FTC") or the Department of Justice (the "DOJ")
under the HSR Act in order for the requisite approvals for the purchase and sale
of the Shares at the Second Closing, and the consummation of the related
transactions contemplated by this Agreement, to be obtained or any applicable
waiting periods to be terminated or expire; provided, however, that in the event
the FTC or the DOJ issues a "second request" in connection with any such filing,
the Company and SOFTBANK will consult with each other in good faith regarding
appropriate further action, which shall be taken only to the extent agreed upon
by the parties. Each party hereto will cooperate with each other with respect to
obtaining, as promptly as practicable, all necessary consents, approvals,
authorizations and agreements of, and the giving of all notices and making of
all other filings with, any third parties, including governmental authorities,
necessary to 


                                       19
<PAGE>

authorize, approve or permit the consummation of the transactions contemplated
by this Agreement.

            7.5 Further Assurances. Each party shall execute and deliver such
additional instruments, documents or other writings as may be reasonably
requested by any other party, before or after a Closing, in order to confirm and
carry out and to effectuate fully the intent and purposes of this Agreement and
the other transactions contemplated by this Agreement. Without limitation of the
foregoing, the parties hereto hereby agree to use all reasonable efforts to
prevent any order or other action described in clause (iii) of Section 5.8
hereof from becoming final and unappealable.

      8. Termination.

            8.1 Right of Termination. This Agreement may be terminated prior to
the First Closing, and, as to the obligations of the parties at the Second
Closing, prior to the Second Closing, in each case as follows:

                  (a) by the written agreement of the Company and SOFTBANK;

                  (b) by the Company, as to any Purchaser, if such Purchaser
breaches any material term or condition of this Agreement and there is no
reasonable possibility of cure prior to the First Closing or the Second Closing,
as applicable;

                  (c) by any Purchaser, as to such Purchaser, if the Company
breaches any material term or condition of this Agreement and there is no
reasonable possibility of cure prior to the First Closing or the Second Closing,
as applicable;

                  (d) by the Company if both Closings have not taken place on or
before May 5, 1999 (other than as a result of any failure on the part of the
Company to comply with or perform its covenants and obligations under this
Agreement);

                  (e) by any Purchaser, as to such Purchaser, if both Closings
have not taken place on or before May 5, 1999 (other than as a result of any
failure on the part of such Purchaser to comply with or perform its covenants
and obligations under this Agreement); or

                  (f) by the Company or any of the Purchasers (as to such
Purchaser) in the event any court or governmental authority of competent
jurisdiction shall have issued any order or taken any other action restricting,
enjoining or otherwise prohibiting the transactions contemplated by this
Agreement, and such order or other action shall have become final and
unappealable. 

            8.2 Effects of Termination. If this Agreement shall be terminated
pursuant to Section 8.1 hereof, all obligations of the parties hereto under this
Agreement that relate to any Closing (or the transactions contemplated thereby
or in connection therewith) that have not been consummated shall terminate;
provided that nothing in this Section 8.2 shall relieve any party of liability
for breach of any representation, warranty, covenant or agreement herein.


                                       20
<PAGE>

      9. Miscellaneous.

            9.1 Survival of Representations and Warranties. All covenants,
agreements, representations and warranties contained herein shall survive the
execution and delivery of this Agreement and the closing of the transactions
contemplated hereby, regardless of any investigation made by any party.

            9.2 Successors and Assigns. Except as expressly provided herein, the
rights and obligations hereunder may not be assigned or delegated by a Purchaser
or the Company without the prior written consent of the other; provided,
however, that SOFTBANK may assign, in whole or in part, its rights and delegate
its obligations hereunder, including, without limitation, the right to purchase
any or all of the Shares and the obligation to pay all or any portion of the
purchase price hereunder to any affiliate or affiliates of SOFTBANK or SOFTBANK
Corp., a Japanese corporation, including, without limitation, any partnership or
other entity of which any direct or indirect subsidiary of SOFTBANK Corp. is a
general partner or has investment discretion (a "Permitted Assignee"); provided,
further, that any such Permitted Assignee that acquires any Shares hereunder
shall, as a condition to acquiring such Shares, agree to be bound by the
provisions of this Agreement (subject to appropriate modifications in the case
of the representations and warranties contained in Section 4 hereof) and the
Amended Rights Agreement applicable to SOFTBANK. The provisions hereof shall
inure to the benefit of, and be binding upon, the successors and permitted
assigns of the parties hereto.

            9.3 Notices. All notices and other communications hereunder shall be
in writing and shall be deemed given if delivered personally or by commercial
delivery service, or mailed by registered or certified mail (return receipt
requested) or sent via facsimile (with confirmation of receipt), addressed (a)
if to a Purchaser, at the address or addresses set forth on Exhibit A attached
hereto, or at such other address as such Purchaser shall have furnished the
Company in writing, or (b) if to the Company, at the address of its principal
place of business, Attn.: General Counsel, or at such other address as the
Company shall have furnished to the Purchaser in writing, with a copy to Gray
Cary Ware & Freidenrich LLP, 400 Hamilton Avenue, Palo Alto, California 94301,
Fax 650-327-3699, Attn.: Dennis C. Sullivan, Esq.

            9.4 Expenses. The Company and the Purchasers each shall pay all
costs and expenses that it incurs with respect to the negotiation, execution,
delivery and performance of this Agreement and the transactions contemplated
hereby. In the event of an action to resolve a dispute regarding interpretation
of this Agreement, the expenses of the prevailing party shall be paid by the
party which does not prevail.

            9.5 Entire Agreement. This Agreement, the exhibits to the Agreement
and other documents delivered pursuant hereto embody the entire agreement and
understanding between the parties hereto with respect to the subject matter
hereof and supersede all prior agreements and understandings relating to such
subject matter.

            9.6 Amendments and Waivers. Except as otherwise expressly set forth
in this Agreement, any term of this Agreement may be amended and the observance
of any term of this Agreement may be waived (either generally or in a particular
instance and either retroactively or 


                                       21
<PAGE>

prospectively), with the written consent of the Company and the holders of more
than a majority of the Shares, and the shares of Common Stock issued upon
conversion of any Shares. Any amendment or waiver effected in accordance with
this Section 9.5 shall be binding upon each holder of any Shares (including
shares of Common Stock into which such Shares have been converted), each future
holder of all such securities and the Company. No waivers of or exceptions to
any term, condition or provision of this Agreement, in any one or more
instances, shall be deemed to be, or construed as, a further or continuing
waiver of any such term, condition or provision.

            9.7 Counterparts. This Agreement may be executed in one or more
counterparts, each of which shall be deemed to be an original, but all of which
shall be one and the same document.

            9.8 Section Headings. The Section headings in this Agreement are for
the convenience of the parties and in no way alter, modify, amend, limit, or
restrict the contractual obligations of the parties.

            9.9 Governing Law. This Agreement shall be governed by and construed
in accordance with the laws of the State of California, U.S.A., as such laws are
applied to agreements between California residents entered into and to be
performed entirely within California.

            9.10 Press Releases and Public Announcement. No party shall issue
any press release or public announcement relating to the subject matter of this
Agreement without the prior written approval of the other parties hereto;
provided, however, that any party may make any public disclosure it believes in
good faith is required by applicable law or any listing or trading agreement
concerning its publicly-traded securities (in which case, the disclosing party
will use its best efforts to advise the other parties prior to making the
disclosure).

               [The remainder of this page is intentionally blank]


                                       22
<PAGE>

          COUNTERPART SIGNATURE PAGE TO INSWEB SERIES E PREFERRED STOCK
                               PURCHASE AGREEMENT

COMPANY:                          INSWEB CORPORATION

                                  By:  /s/ Hussein A. Enan
                                       -----------------------------------------
                                  Printed:  Hussein A. Enan
                                           -------------------------------------
                                  Title:    Executive Chairman & CEO
                                         ---------------------------------------

PURCHASERS:                       SOFTBANK AMERICA INC.

                                  By:  /s/ Ronald J. Fisher
                                       -----------------------------------------
                                  Printed:  Ronald J. Fisher
                                           -------------------------------------
                                  Title:    Vice Chairman
                                         ---------------------------------------

                                       23
<PAGE>

                                          EXHIBIT A

                                    SCHEDULE OF PURCHASERS

<TABLE>
<CAPTION>
                               First Closing              Second Closing                 Total
                          ------------------------  -------------------------  ---------------------------
                           Shares       Purchase      Shares      Purchase       Shares        Purchase
Name and Address          Purchased      Price      Purchased      Price        Purchased       Price
- ----------------          ---------     --------    ---------     --------      ---------      --------
<S>                         <C>      <C>             <C>       <C>               <C>        <C>           
SOFTBANK America Inc.       36,639   $6,902,787.60   149,136   $28,097,222.40    185,775    $35,000,010.00
300 Delaware Avenue
Suite 900
Wilmington, DE 19801
Attention:
         Ronald D.
         Fisher,
         Francis Jacobs

Fax:  (302) 552-3128
Tel:  (302) 552-3104

with a copy to:

Sullivan & Cromwell
125 Broad Street
New York, NY 10004
Attention: Stephen Grant
Fax:  (212) 558-3588
Tel:  (212) 558-4000        
</TABLE>
<PAGE>

                                    EXHIBIT B

                   FIFTH RESTATED CERTIFICATE OF INCORPORATION
<PAGE>

                                    EXHIBIT C

                             SCHEDULE OF EXCEPTIONS
<PAGE>

                                    EXHIBIT D

              THIRD AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT
<PAGE>

                                    EXHIBIT E

                 GRAY CARY WARE & FREIDENRICH LLP LEGAL OPINION


<PAGE>

                                                                    Exhibit 21.1

                       Subsidiaries of Insweb Corporation

1.    Strategic Concepts Corporation, a California corporation;

2.    InsWeb Insurance Services, Inc., formerly known as Avatar Insurance
      Services, Inc., a California corporation; and

3.    Benelytics, Inc., a California corporation.



<PAGE>
                                                                    EXHIBIT 23.1
 
                       CONSENT OF INDEPENDENT ACCOUNTANTS
 
    We consent to the inclusion in this registration statement on Form S-1 of
our report dated January 15, 1999, except for Note 14, as to which the date is
April 22, 1999, on our audits of the consolidated financial statements and
financial statement schedules of InsWeb Corporation as of December 31, 1997 and
1998 and for the years ended December 31, 1996, 1997 and 1998. We also consent
to the references to our firm under the captions "Experts" and "Selected
Consolidated Financial Data."
 
/s/ PricewaterhouseCoopers LLP
 
San Francisco, California
May 7, 1999

<PAGE>
                                                                    EXHIBIT 23.2
 
                       CONSENT OF INDEPENDENT ACCOUNTANTS
 
    We consent to the inclusion in this registration statement on Form S-1 of
our report dated April 9, 1999 on our audits of the financial statements of
Benelytics, Inc. as of December 31, 1997 and 1998 and for the years ended
December 31, 1997 and 1998 and for the period from March 20, 1996 (inception) to
December 31, 1998.
 
/s/ PricewaterhouseCoopers LLP
 
San Francisco, California
May 7, 1999

<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
<MULTIPLIER> 1,000
       
<S>                             <C>                     <C>                     <C>
<PERIOD-TYPE>                   12-MOS                   12-MOS                   12-MOS
<FISCAL-YEAR-END>                          DEC-31-1997             DEC-31-1998             DEC-31-1999
<PERIOD-START>                             JAN-01-1997             JAN-01-1998             JAN-01-1999
<PERIOD-END>                               DEC-31-1997             DEC-31-1998             MAR-31-1999
<CASH>                                           2,360                   8,337                   9,657
<SECURITIES>                                         0                       0                       0
<RECEIVABLES>                                      117                   1,192                   2,549
<ALLOWANCES>                                         5                       0                       0
<INVENTORY>                                          0                       0                       0
<CURRENT-ASSETS>                                 4,117                  33,182                  40,714
<PP&E>                                             999                   3,998                   4,431
<DEPRECIATION>                                     715                   1,358                   1,542
<TOTAL-ASSETS>                                   5,140                  49,357                  56,533
<CURRENT-LIABILITIES>                            2,077                  27,686                   5,283
<BONDS>                                              0                       0                       0
                                0                       0                       0
                                          1                       1                       1
<COMMON>                                            10                      11                      11
<OTHER-SE>                                      22,152                  61,225                  96,534
<TOTAL-LIABILITY-AND-EQUITY>                     5,140                  49,357                  56,533
<SALES>                                            750                   4,310                   3,311
<TOTAL-REVENUES>                                   750                   4,310                   3,311
<CGS>                                            3,210                   4,627                   1,551
<TOTAL-COSTS>                                   10,106                  26,212                   8,740
<OTHER-EXPENSES>                                     0                     600                       0
<LOSS-PROVISION>                                     0                       0                       0
<INTEREST-EXPENSE>                               (293)                   1,189                     468
<INCOME-PRETAX>                                (9,063)                (22,490)                 (5,896)
<INCOME-TAX>                                         0                       0                       0
<INCOME-CONTINUING>                            (9,063)                (22,490)                 (5,896)
<DISCONTINUED>                                       0                       0                       0
<EXTRAORDINARY>                                      0                       0                       0
<CHANGES>                                            0                       0                       0
<NET-INCOME>                                   (9,063)                (22,490)                 (5,896)
<EPS-PRIMARY>                                    (.93)                  (2.28)                   (.55)
<EPS-DILUTED>                                    (.93)                  (2.28)                   (.55)
        

</TABLE>


© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission