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Filed by Kana Communications, Inc.
pursuant to Rule 425 under the Securities Act of 1933, as amended
and deemed filed pursuant to Rule 14a-12 of the
Securities Exchange Act of 1934, as amended
Subject Company: Silknet Software, Inc.
Registration No. 333-32428
ON APRIL 19, 2000, KANA COMMUNICATIONS, INC., A DELAWARE CORPORATION, ISSUED THE
FOLLOWING PRESS RELEASE:
Kana Completes Merger with Silknet
Redwood City, Calif., April 19, 2000 - Kana Communications, Inc. (www.kana.com),
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a leading provider of a comprehensive suite of integrated e-business solutions,
today announced it has completed the acquisition of Silknet Software of
Manchester, NH.
On February 7, 2000, Kana announced a definitive agreement to acquire Silknet
Software. The combination of Kana's online customer communications solutions
and Silknet's customer-centric e-business applications and systems will result
in a Web-architected e-business platform and a comprehensive suite of customer-
facing applications for marketing, sales and service communications. This
allows e-businesses to work with one vendor for their complete e-business
customer communications needs. This acquisition is being accounted for as a
purchase.
About Kana Communications, Inc.
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Kana Communications, Inc. (NASDAQ: KANA) is a leading provider of a
comprehensive suite of integrated e-business solutions, delivering a broad range
of world-class, web-architected e-business and interaction applications with a
modular, flexible, and scalable platform for both Internet and Global 2000
companies. Kana develops both customer facing and enterprise facing solutions
across multiple communications channels enabling e-businesses to compete and
succeed in today's customer-driven economy. Kana is headquartered in Redwood
City, California. For more information about the company, please visit Kana's
Web site at http://www.kana.com.
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Kana Communications, Kana and the Kana logo are trademarks of Kana
Communications, Inc. All other company and product names may be trademarks of
their respective owners.
Cautionary Note Regarding Forward-looking Statements Under the Private
Securities Litigation Reform Act of 1995: Information in this release that
involves Kana's expectations, beliefs, hopes, plans, intentions or strategies
regarding the future are forward-looking statements that involve risks and
uncertainties. These statements include statements about Kana's strategies in
the marketplace, its market position and its relationship with customers. All
forward-looking statements included in this release are based upon information
available to Kana as of the date of the release, and we assume no obligation to
update any such forward-looking statement. These statements are not guarantees
of future performance and actual results could differ
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materially from our current expectations. Factors that could cause or contribute
to such differences include, but are not limited to the successful integration
of Silknet, competition, increased competition due to Kana's expanded product
offering, risks associated with the evolving and varying demand for customer
communication software, our ability to expand our operations, the successful
integration BEI and NetDialog, acceptance of email and the Internet as a
communications medium, litigation over property rights, and general economic
factors. These and other factors are risks associated with our business that may
affect our operating results are discussed in the Company's filings with the
Securities and Exchange Commission ("SEC") including our registration statement
on Form S-1 declared effective on September 21, 1999, and our registration
statement on Form S-4 declared effective on March 22, 2000.
For more information contact:
Jason Cigarran
Kana Communications, Inc.
(650) 298-9282 x8873
[email protected]
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Monica Wik
Blanc and Otus
(650) 404-0900 ext. 330
[email protected]
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INVESTORS ARE URGED TO READ THE JOINT PROXY STATEMENT/PROSPECTUS AND ANY OTHER
MERGER-RELATED DOCUMENTS FILED WITH THE SEC, AS THEY CONTAIN IMPORTANT
INFORMATION. Investors may obtain free copies of these documents through the
SEC's website at http://www.sec.gov. Kana Communications, Inc., 740 Bay Road,
Redwood City, CA 94063, attn: Investor Relations, telephone: (650) 298-9282,
or Silknet Software, Inc., 50 Phillippe Cote Street, Manchester, NH 03101,
(603) 625-0070 attn: Investor Relations.
