MUZAK HOLDINGS FINANCE CORP
10-Q, 1999-11-15
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                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                            - - - - - - - - - - - - -

                                    FORM 10-Q
                                   - - - - - -


[x]      QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES
         EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 1999.
                                       or
[_]      TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES
         EXCHANGE ACT OF 1934 For the transition period from _________ to
         __________.

                        Commission file number:333-78573
                                             333-78573-01

                               MUZAK HOLDINGS LLC
                          MUZAK HOLDINGS FINANCE CORP.
            (Exact Name of Registrants as Specified in their charter)

            DELAWARE                                    04-3433730
            DELAWARE                                    04-3433728
  (State or Other Jurisdiction of           (I.R.S. Employer Identification No.)
   Incorporated or Organization)

                         5550 77 CENTER DRIVE SUITE 380
                               CHARLOTTE, NC 28217
                                 (704) 559-5277

(Address, Including Zip Code and Telephone Number including Area Code of
                  Registrants' Principal Executive Offices)

                                       N/A
(Former Name, Former Address and Former Fiscal Year, if Changed Since Last
 Report)

Indicate by check mark whether the registrants have filed all documents and
reports required to be filed by Section 13 or 15(d) of the Securities Exchange
Act of 1934 during the preceding 12 months (or for such shorter period that the
registrants were required to file such reports), and (2) have been subject to
such filing requirements for the past 90 days. Yes [ ] No [X]

Muzak Holdings Corporation meets the conditions set forth in General Instruction
H(1) (a) and (b) of Form 10-Q and is therefore filing this form with the reduced
disclosure format.

<PAGE>

                          PART I- FINANCIAL INFORMATION


ITEM 1. FINANCIAL STATEMENTS


                               MUZAK HOLDINGS LLC
                           CONSOLIDATED BALANCE SHEETS
           (DOLLARS IN THOUSANDS, EXCEPT UNITS ISSUED AND OUTSTANDING)

<TABLE>
<CAPTION>

                                                             SEPTEMBER 30,         DECEMBER 31,
                                                                 1999                  1998
                                                             -------------         -----------
                                                              (UNAUDITED)
                           ASSETS
<S>                                                               <C>            C>    <C>
Current assets:
     Cash and cash equivalents.............................    $  3,350               $ 1,293
     Accounts receivable, net..............................      34,746                 1,764
     Inventory.............................................       9,581                 1,323
     Prepaid expenses and other assets.....................       4,949                   125
                                                              ---------              --------
          Total current assets.............................      52,626                 4,505
Property and equipment, net................................      85,321                17,499
Intangible assets, net.....................................     271,344                49,039
Deposits and other assets, net.............................      28,047                 1,884
                                                              ---------              ---------
          TOTAL ASSETS.....................................   $ 437,338              $ 72,927
                                                              =========              =========
             LIABILITIES AND MEMBERS' INTEREST
Current liabilities:
     Revolving credit facility.............................      16,500                   --
     Current portion of long-term debt.....................       2,429                42,217
     Accounts payable and accrued expenses.................   $  25,902              $  3,964
     Advance billings......................................       6,945                   --
                                                               --------              --------
          Total current liabilities........................      51,776                46,181
Senior credit facility.....................................     165,000                   --
Senior subordinated notes..................................     115,000                   --
Senior discount notes......................................      42,874                   --
Other long-term debt.......................................       3,979                   486
Other liabilities..........................................       5,037                   --
                                                               --------              --------
          Total liabilities................................     383,666                46,667
Members' interest
     Common units..........................................      73,378                27,262
     Accumulated deficit...................................     (19,706)               (1,002)
                                                             ------------           ----------
          Total members' interest..........................      53,672                26,260
                                                             ------------           ----------
          TOTAL LIABILITIES AND MEMBERS' INTEREST             $ 437,338              $ 72,927
                                                             ============           ==========
</TABLE>


The accompanying notes are an integral part of these consolidated financial
statements

                                       2


<PAGE>

                               MUZAK HOLDINGS LLC
                      CONSOLIDATED STATEMENTS OF OPERATIONS
                                   (UNAUDITED)
                             (DOLLARS IN THOUSANDS)

<TABLE>
<CAPTION>

                                                                                  THREE MONTHS   NINE MONTHS
                                                                                      ENDED         ENDED
                                                                                  SEPTEMBER 30, SEPTEMBER 30,
                                                                                      1999          1999
                                                                                      ----          -----
<S>                                                                                 <C>        <C>
Revenues:
     Music and other business services.........................................    $ 28,328    $     62,456
     Equipment and related services............................................      11,927          25,468
                                                                                    --------   -------------

                                                                                     40,255          87,924
Cost of revenues:
     Music and other business services.........................................       6,129          13,366
     Equipment and related services............................................       9,259          19,981
                                                                                    --------   -------------

                                                                                     15,388          33,347
                                                                                    --------   -------------

          Gross profit.........................................................      24,867          54,577
                                                                                    --------   -------------
Selling, general and administrative expenses...................................      13,438          28,268
Depreciation and amortization expense..........................................      11,255          23,594
                                                                                    --------   -------------

          Income from operations...............................................         174           2,715

Other income (expense):
     Interest expense, net.....................................................      (8,878)        (19,140)
     Other, net................................................................         154             133
                                                                                     -------   -------------

          Net loss before extraordinary gain on the extinguishment
           of debt............................................................       (8,550)        (16,292)
Extraordinary gain on the extinguishment of debt...............................          --             727
                                                                                   ---------   -------------
          Net loss.............................................................    $ (8,550)   $    (15,565)
                                                                                   =========   =============
</TABLE>


The accompanying notes are an integral part of these consolidated financial
statements



                                       3
<PAGE>


                               MUZAK HOLDINGS LLC
             CONSOLIDATED STATEMENTS OF CHANGES IN MEMBERS' INTEREST
                    (DOLLARS IN THOUSANDS, EXCEPT FOR UNITS)


<TABLE>
<CAPTION>

                                                                     NINE MONTHS ENDED SEPTEMBER 30, 1999
                                                                     -----------------------------------
                                                                                  (UNAUDITED)
                                                              COMMON UNITS                                TOTAL
                                                              ------------         ACCUMULATED            MEMBERS'
                                                          OUTSTANDING      ($)       DEFICIT              INTEREST
                                                          -----------      ---     --------------       ----------

<S>               <C> <C>                                      <C>      <C>           <C>               <C>
Balance, December 31, 1998....................              27,262      $ 27,262      $   (1,002)       $    26,260

Issuance of common units......................              43,075        42,977              --             42,977

Split of common units affected in
   the form of a dividend.....................               3,139         3,139          (3,139)                --

Net loss......................................                  --            --         (15,565)           (15,565)
                                                               ---      ----------     ---------           --------

Balance, September 30, 1999...................              73,476      $ 73,378      $  (19,706)        $   53,672
                                                            ======      ==========      ========            =======


</TABLE>


The accompanying notes are an integral part of these consolidated financial
statements


                                       4


<PAGE>


                               MUZAK HOLDINGS LLC
                      CONSOLIDATED STATEMENT OF CASH FLOWS
                             (DOLLARS IN THOUSANDS)
<TABLE>
<CAPTION>

                                                                                                          NINE MONTHS
                                                                                                             ENDED
                                                                                                         SEPTEMBER 30,
                                                                                                             1999
                                                                                                         -------------
CASH FLOW FROM OPERATING ACTIVITIES                                                                       (UNAUDITED)

<S>                                                                                                        <C>
Net Loss...................................................................                                ($15,565)
Adjustments to derive cash flow from continuing operating activities:
Depreciation and amortization..............................................                                  23,594
Amortization of deferred financing fees....................................                                     771
Amortization of senior discount notes......................................                                   2,878
Extraordinary gain on extinguishment of debt...............................                                    (727)
Net change in certain assets and liabilities, net of business acquisitions.
    Increase in accounts receivable........................................                                  (9,590)
    Increase in inventory .................................................                                    (972)
    Increase in accrued interest...........................................                                   4,403
    Decrease in accounts payable and accrued expenses......................                                  (7,589)
    Increase in advance billings...........................................                                   1,018
    Increase in unearned installment income................................                                     208
    Other, net.............................................................                                  (3,521)
                                                                                                            -------
    NET CASH USED IN OPERATING ACTIVITIES..................................                                  (5,092)

CASH FLOWS FROM INVESTING ACTIVITIES
Acquisitions, net of cash..................................................                                (281,491)
Capital expenditures.......................................................                                 (16,824)
                                                                                                           --------
     NET CASH USED IN INVESTING ACTIVITIES.................................                                (298,315)


CASH FLOWS FROM FINANCING ACTIVITIES
Proceeds from issuance of senior subordinated notes........................                                 115,000
Proceeds from issuance of senior credit facility...........................                                 165,000
Proceeds from issuance of senior discount notes............................                                  39,996
Proceeds from issuance of membership units to management...................                                  24,254
Repayment of bridge loan...................................................                                 (41,683)
Issuance of notes payable to related party.................................                                   3,000
Net borrowings under Revolver..............................................                                  16,500
Repayments of other debt...................................................                                  (3,140)
Payment of fees associated with the financing..............................                                 (13,463)
                                                                                                              -----


          NET CASH PROVIDED BY FINANCING ACTIVITIES........................                                 305,464
                                                                                                            -------
NET INCREASE IN CASH AND CASH EQUIVALENTS..................................                                   2,057
CASH AND CASH EQUIVALENTS AT BEGINNING OF THE PERIOD.......................                                   1,293

CASH AND CASH EQUIVALENTS AT END OF PERIOD.................................                                  $3,350
                                                                                                            =======

</TABLE>



              The accompanying notes are an integral part of these consolidated
financial statements


                                       5
<PAGE>



                               MUZAK HOLDINGS LLC
                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS



1.   DESCRIPTION OF BUSINESS

     Muzak Holdings ("the Parent") LLC was formerly known as Audio
Communications Network Holdings, LLC which was formed in September 1998,
pursuant to the laws of Delaware. Muzak LLC, a wholly owned subsidiary of the
Company began its operations on October 7, 1998, with the acquisition of certain
assets and liabilities of Audio Communications Network, Inc.

     Muzak LLC (the "Company"), a wholly owned subsidiary of the Parent,
provides business music services and products and markets and sells video and
audio marketing services through a network of domestic and international
franchises and owned operations. The franchises are charged a fee based on their
revenues, in exchange for broadcast music, marketing, technical and
administrative support. The Company and its franchises also sell, install and
maintain electronic equipment related to the Company's business.

     The music services of the Company are primarily sold for use in public
areas, such as retail and restaurant establishments as well as business offices
and manufacturing facilities. Services are distributed through direct
broadcasting satellite transmission, local broadcasting transmission and
pre-recorded tapes played on the customer's premises.

2.   BASIS OF PRESENTATION

     Pursuant to the rules and regulations of the Securities and Exchange
Commission, certain financial information has been condensed and certain
footnote disclosures have been omitted. Such information and disclosures are
normally included in financial statements prepared in accordance with generally
accepted accounting principles.

     These condensed financial statements should be read in conjunction with the
Parent's audited financial statements as of December 31, 1998 and the notes
thereto as included in the Parent's Registration Statement filed with the
Securities and Exchange Commission and declared effective September 16, 1999.
Results of operations for interim periods are not necessarily indicative of
results for the full year.


                                       6
<PAGE>


                               MUZAK HOLDINGS LLC
           NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

     The financial statements as of September 30, 1999 and for the three and
nine month periods then ended are unaudited; however, in the opinion of
management, such statements include all adjustments (consisting solely of normal
and recurring adjustments except for the acquisitions described in Note 4)
necessary to present fairly the financial information included herein subject to
year end audit adjustments.


3.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

PRINCIPLES OF CONSOLIDATION

     The accompanying consolidated financial statements of the Parent include
the accounts of the Parent and its wholly owned subsidiaries, Muzak LLC and
Muzak Holdings Finance Corp. All significant intercompany balances and
transactions have been eliminated in consolidation.


REVENUE RECOGNITION

     Revenues from music services are recognized on a straight-line basis over
the term of the customer contract in the period services are provided. Revenues
from equipment sales and the installation of sold equipment for non-recurring
services are recognized upon delivery or installation. Contracts are typically
for a five-year non-cancelable period with automatic renewal options for an
additional five years. Fees received for services to franchises are recognized
as music revenues in the month that services are provided.


DEFERRED FINANCING FEES

     Deferred financing fees are stated at cost and amortized over the term of
the debt on the effective interest method and are included in deposits and other
assets, net on the consolidated balance sheets.


ADVANCE BILLINGS

     The Company invoices certain customers in advance for contracted music and
other business services. Amounts invoiced in advance of the service period are
deferred when invoiced and recognized as revenue in the period earned.

                                       7
<PAGE>


                               MUZAK HOLDINGS LLC
           NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


RECLASSIFICATIONS

     Prior period amounts have been reclassified to conform to the current
quarter's presentation.


4.   ACQUISITIONS

     On January 15, 1999, the Company acquired all of the outstanding stock of
Business Sound, Inc. for approximately $4.1 million, excluding transaction fees.
The acquisition was accounted for under the purchase method of accounting.
Accordingly, the consideration paid was allocated based on the estimated fair
market value of the net assets acquired. The excess of the consideration paid
over the estimated fair market value of the net assets acquired approximated
$0.9 million and is being amortized using the straight-line method over 20
years.

     On February 24, 1999, the Company acquired all of the outstanding stock of
Electro Systems Corporation for approximately $3.0 million, excluding
transaction fees. The acquisition was accounted for under the purchase method of
accounting. Accordingly, the consideration paid was allocated based on the
estimated fair market value of the net assets acquired. The excess of the
consideration paid over the estimated fair market value of the net assets
acquired approximated $0.7 million and is being amortized using the
straight-line method over 20 years.

     On March 18, 1999, Muzak Limited Partnership ("Muzak L.P.") merged with and
into the Company. Under the terms of the Agreement, the Company paid
approximately $268.7 million in total consideration, which includes non-voting
units of the Parent and excludes transaction fees. The transaction was accounted
for under the purchase method of accounting. Accordingly, the consideration paid
was allocated based on the estimated fair market value of the net assets
acquired. The excess of the consideration paid over the estimated fair market
value of the net assets acquired approximated $100.4 million and is being
amortized using the straight-line method over 20 years.

     On March 18, 1999, the Company acquired Capstar Broadcasting Corporation's
("Capstar") Muzak franchises, which served territories in Atlanta, Albany and
Macon, Georgia; Ft. Myers, Florida. Under the terms of the Agreement, the
Company paid approximately $18.1 million in total consideration comprised of
Class A units of the parent valued at $13.5 million and a cash payment of
approximately $4.6 million excluding transaction fees. The transaction was
accounted for under the purchase method of accounting. Accordingly, the
consideration paid was allocated based on the estimated fair market value of the
net assets acquired.

                                       8
<PAGE>



                               MUZAK HOLDINGS LLC
           NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)




     In order to complete the acquisitions of Business Sound, Inc., Electro
Systems Corporation, and Capstar's Muzak franchises and the merger with Muzak
L.P., the Company received $22.1 million in capital contributions from Abry
Broadcast Partners III and Abray Broadcast Partners II and $1.2 million in
capital contributions from management of the Company. In addition, the Company
became a co-issuer of $75.0 million principal amount at maturity, of senior
discount notes, and a co-guarantor of $115.0 million, principal amount, of
senior subordinated notes, and borrowed $138.4 million under a senior credit
facility.

     The following transactions were accounted for under the purchase method of
accounting. Accordingly, the consideration paid was allocated based on the
estimated fair market value of the net assets acquired. The excess of the
consideration paid over the estimated fair market value of the net assets
acquired approximated $4.7 million and is being amortized using the
straight-line method over 20 years.

     On March 24, 1999, the Company acquired the net assets of Custom On Hold
Services, Inc. for approximately $0.2 million, excluding transaction fees.

     On May 3, 1999, the Company acquired Capstar's Muzak franchise territory
located in Omaha, Nebraska. Under the terms of the Agreement, the Company paid
$3.2 million in total consideration comprised of voting membership units of the
Parent and a cash payment of approximately $0.8 million, excluding transaction
fees.

     On June 15, 1999, the Company acquired the net assets of Advertising On
Hold, Inc. for approximately $6.9 million.

     On June 18, 1999, the Company acquired the net assets of CustomTronics
Sound for approximately $0.8 million.

     On June 30, 1999, the Company acquired the net assets of Penobscot
Broadcasting Corporation for approximately $0.9 million.

     On July 13, 1999 the Company acquired the net assets of LaBov and Beyond
for approximately $1.4 million.

     On August 2, 1999, the Company acquired the net assets of Please Hold for
approximately $ 3.5 million.

     On August 18, 1999, the Company acquired the stock of Broadcast
International, LLC for approximately $4.7 million.


                                       9
<PAGE>



                               MUZAK HOLDINGS LLC
           NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


     The following presents the unaudited pro forma results of the Parent for
the nine months ended September 30, 1999, as if the acquisition and financings
discussed above occurred on January 1, 1999. These unaudited pro forma results
are not necessarily indicative of the results that will occur in future interim
periods (in thousands).


                           Revenues................               $115,635
                                                                  =========

                           Loss from operations....                ($1,610)
                                                                  =========

                           Net loss................               ($26,267)
                                                                  =========


5.   PROPERTY AND EQUIPMENT

     Property and equipment consists of the following (in thousands):
<TABLE>
<CAPTION>

                                                     USEFUL
                                                      LIFE       SEPTEMBER 30,       DECEMBER 31,
                                                     (YEARS)         1999                1998
                                                     --------    -------------       -------------
                                                                  (UNAUDITED)
<S>                                                     <C>   <C>                     <C>
            Equipment provided to subscribers.....     4-6    $       80,129          $ 16,186
            Other.................................     3-35           17,025             2,113
                                                                --------------       ------------
                                                                      97,154            18,299
            Less accumulated depreciation.........                   (11,833)             (800)
                                                                --------------       ------------
                                                                    $ 85,321          $ 17,499
                                                                ==============       ============
</TABLE>

     Depreciation expense approximated $11.0 million and $5.7 million for the
nine months and quarter ended September 30, 1999, respectively.



                                       10
<PAGE>

                               MUZAK HOLDINGS LLC
           NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


6.   INTANGIBLE ASSETS

          Intangible assets consists of the following (in thousands):
<TABLE>
<CAPTION>

                                                   USEFUL
                                                    LIFE   SEPTEMBER 30,    DECEMBER 31,
                                                   (YEARS)    1999             1998
                                                   ------- ------------     ------------
                                                          (UNAUDITED)
<S>                                                  <C>       <C>         <C>
            Goodwill..........................       20        $119,823    $ 15,112
            Income producing contracts........      8-14        119,704      34,810
            License agreements................       20           5,082         --
            Trademarks........................        5          14,866         --
            Non-compete agreements............       2-7          7,946         --
            Other.............................      5-20         17,373         --
                                                                -------    --------
                                                                284,794      49,922
            Less accumulated amortization.....                 (13,450)        (883)
                                                               --------    --------

                                                               $271,344    $ 49,039
                                                               ========    ========
</TABLE>

     Amortization expense was $12.6 million and $5.6 million for the nine months
ended and quarter ended September 30, 1999, respectively.


7.   DEBT

     In March 1999, the Company entered into a new senior credit facility
("Senior Credit Facility"), which provides for a $30.0 million term loan
facility ( "Term Loan A") which matures on December 31, 2005, a $105.0 term loan
facility ("Term Loan B") which matures on December 31, 2006, and for a $35.0
million Revolving Credit Facility. The Term Loans are required to be paid in
semi-annual installments on June 30 and December 31 of each year beginning on
June 30, 2000. The Revolving Loan must be repaid on or before December 31, 2005.
The obligations of the Company under the Senior Credit Facility are guaranteed
by each of the Company's future domestic subsidiaries. Interest accrues at the
Company's election at a rate based on either (a) the Base Rate (as described in
the Senior Credit Facilities Agreement) or b) Libor (as defined in the Senior
Credit Facilities Agreement) plus in either case, the applicable margin. The
applicable borrowing margin under Term Loans and Revolving Loans range from 1%
to 3.5%. Commitment fees range from .375% to .0625%.

On March 18, 1999, the Parent together with its wholly owned subsidiary, Muzak
Holdings Finance Corp., co-issued $75.0 million in principal amount at maturity,
or $39,996,375 in accreted value on the issue date, of 13% Senior Discount Notes
due 2010.

On March 18, 1999, the Company together with its wholly owned subsidiary, Muzak
Finance Corp., co-issued $115.0 million in principal amount of Senior
Subordinated Notes ("Subordinated Notes").

                                       11
<PAGE>

                               MUZAK HOLDINGS LLC
           NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Interest on the Subordinated Notes accrues at a rate of 9.875% per annum.
Interest is payable semi-annually, in arrears, on March 15 and September 15 of
each year. The Subordinated Notes will mature on March 15, 2009.

     In July 1999, the Company amended its Senior Credit Facility, which
resulted in an increase in the borrowings under Term Loan B by $30.0 million. In
addition, the Company may request lenders to commit to additional loans of up to
$50.0 million under a second revolving facility prior to December 31, 2000 if
the Company meets certain covenants.

     In July 1999, the Company executed a note agreement with a related party
for $3.0 million. Interest on this note accrues at a rate of 15% per annum, and
is payable, together with the principal on June 30, 2007.




     Debt obligations consist of the following (in thousands):
<TABLE>
<CAPTION>

                                                   SEPTEMBER 30,    DECEMBER 31,
                                                      1999              1998
                                                      -------           ----
                                                    (UNAUDITED)
<S>                                                 <C>              <C>
            Line of credit--revolving facility..    $    16,500      $     --
            Senior credit facility.............         165,000            --
            Senior subordinated notes..........         115,000            --
            Senior discount notes..............          42,874            --
            Other..............................           6,408        42,703
                                                     ----------      --------

                      Total debt obligations...         345,782        42,703
            Less current portion...............          (2,429)      (42,217)
                                                    -----------      --------
                                                     $  343,353      $    486
                                                     ==========      ========
</TABLE>


       Annual maturities of debt obligations are as follows (in thousands):


                           1999......... $     18,929
                           2000.........        4,221
                           2001.........        5,250
                           2002.........        6,739
                           2003.........        7,350
                           Thereafter...      303,293

8. MEMBERS' INTEREST
        Preferred Units
        No preferred units have been issued or authorized as of September 30,
1999. The Company's Board of Members is authorized, subject to limitations
prescribed by law, to provide for the issuance of such preferred units and to
fix the relative rights, obligations, preferences and limitations of the
preferred units.

        Class B-5 Units
        In March 1999, the Company authorized Class B-5 units, none of which
were issued or outstanding as of September 30, 1999.

9. MUZAK HOLDINGS FINANCE CORP.
        Muzak Holdings Finance Corp had no operating activities during the nine
months ended September 30, 1999.


                                       12
<PAGE>

                               MUZAK HOLDINGS LLC
           NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

10.   SUBSEQUENT EVENTS (UNAUDITED)

     In October 1999, the Company acquired all of the net assets of Midwest
Systems Inc. for approximately $10.3 million.

     In October 1999, the Company amended its Senior Credit Facility, which
resulted in an increase in the amount a related party can loan the Company
from $10.8 million to $30.0 million. In additional, this amendment also provides
for an additional high yield bond offering or a preferred stock placement if
certain covenants are met by the Company.

     In November 1999, the Company acquired certain net assets of A&D Systems
Inc. for approximately $2.9 million.

     In November 1999, the Company entered into a letter of intent to acquire
certain net assets of an existing franchisee of the Company for approximately
$8.0 million of cash and equity consideration.

The following presents the unaudited pro forma results of the Company for the
nine months ended September 30, 1999, as if the acquisitions and financings,
included those discussed above in subsequent events, occurred on January 1,
1999. These unaudited pro forma results are not necessarily indicative of the
results that will occur in future periods (in thousands).

               Revenues.................................$123,214
                                                        ========
               Loss from operations.....................    (699)
                                                        ========
               Net Loss.................................$(25,398)
                                                        ========

                                       13
<PAGE>


ITEM 2.   MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS

The following should be read in conjunction with Management's Discussion and
Analysis of Financial Condition and Results of Operations included in the
registrant's Form S-4 filed with the Securities and Exchange Commission on
September 13, 1999.

FORWARD LOOKING STATEMENTS

When used in this Quarterly Report on Form 10-Q or future filings by the
Company, as defined below, and Parent, as defined below, with the Securities and
Exchange Commission, in the Company's and Parent's press releases or other
public communications, or in oral statements made with the approval of an
authorized executive officer, the words or phrases "believes," "will likely
result," "are expected to," "will continue," "is anticipated," "estimate,"
"project" or similar expressions are intended to identify "forward-looking
statements" within the meaning of the Private Securities Litigation Reform Act
of 1995. The Company and Parent wish to caution readers not to place undo
reliance on any such forward-looking statements, which speak only as of the date
made, and to advise readers that various factors, including rapid technological
change, competitive pricing, concentrations in and dependence on satellite
delivery capabilities, and development of new services could affect the
Company's and Parent's financial performance and could cause the Company's and
Parent's actual results for future periods to differ materially from those
anticipated or projected.

The Company and Parent do not undertake and specifically disclaim any obligation
to update any forward-looking statements to reflect the occurrence of
anticipated or unanticipated events or circumstances after the date of such
statements.

RESULTS OF OPERATIONS

Management's Discussion and Analysis includes a comparison of third quarter 1999
to second quarter 1999 as the Company's operations commenced in October 1998.

                             SELECTED FINANCIAL DATA
                                  (unaudited)

                                             Three months     Three months
                                                Ended             Ended
                                               June 30,       September 30,
                                                 1999             1999
                                             ------------     -------------
Revenues:
     Music and other business services         25,950             28,328
     Equipment and related services             9,568             11,927
                                               ------             ------
                                               35,518             40,255
Cost of revenues:
     Music and other business services          5,637              6,129
     Equipment and related services             7,850              9,259
                                               ------             ------
                                               13,487             15,388

Gross Profit                                   22,031             24,867
                                               ------             ------

Selling, general and administrative expenses   11,883             13,438
Depreciation and amortization expense           9,143             11,255
                                               ------             ------
Income from operations                          1,005                174
Other income                                   (7,931)            (8,878)
     Interest expense                              --                134
                                               ======             ======
Net loss before extraordinary gain
     on the extinguishment of debt             (6,926)            (8,550)

Extraordinary gain on extinguishment
     of debt                                                          --

          Net loss                             (6,926)            (8,550)


<PAGE>

REVENUES. Total revenues increased 13.3% for the three month period ended
September 30, 1999, as compared to the three month period ended June 30, 1999.
This revenue increase was primarily due to strong organic growth combined with
the acquisition of competitors' business service accounts and one-time equipment
and related service revenues associated with non-acquisition growth.

Music and other business services revenue increased by $2.4 million or 9.2% for
the three month period ended September 30, 1999, as compared to the three month
period ended June 30, 1999. Equipment and related revenues increased by $2.4
million or 24.7% for the three month period ended September 30, 1999, as
compared to the three month period ended June 30, 1999.

GROSS PROFIT. Gross profit increased by $2.8 million or 12.9% for the three
month period ended September 30, 1999, as compared to the three month period
ended June 30, 1999. Gross profit margins for the three month period ended
September 30, 1999 and June 30, 1999, were 61.8% and 62.0%, respectively.

SELLING, GENERAL AND ADMINISTRATIVE EXPENSES. Selling, general and
administrative expenses decreased as a percentage of revenues for the three
month period ended September 30, 1999, as compared to the three month period
ended June 30, 1999. These expenses, as a percentage of revenues, were 33.4% and
33.5% for the three month periods ended September 30, 1999, and June 30, 1999,
respectively.

DEPRECIATION AND AMORTIZATION. Depreciation and amortization expenses increased
$2.1 million for the three month period ended September 30, 1999, as compared to
the three month period ended June 30, 1999. The increase for the three month
period is primarily due to increased amortization expense related to the
acquisition.

OTHER INCOME(EXPENSE). Other income (expense) increased $0.8 or 9.1% for the
three month period ended September 30, 1999 as compared to the three month
period ended June 30, 1999 due to the increase in borrowings of $30.0 million in
July 1999.

NET LOSS. Net loss increased $1.6 million or 29.8% for the three month period
ended June 30, 1999 primarily due to the reasons cited above.

                                       14
<PAGE>


LIQUIDITY AND CAPITAL RESOURCES

Cash and cash equivalents increased from $1.3 million as of December 31, 1998 to
$3.4 million as of September 30, 1999. The Company used cash of $5.1 million
during the nine months ended September 30, 1999 to fund operations and for net
working capital requirements. The Company has expended approximately $16.8
million in the nine months ended September 30, 1999 in investing activities
primarily related to equipment provided to subscribers.

In March 1999, the Company entered into a new senior credit facility ("Senior
Credit Facility"), which provides for two term loans (the "Term Loans") for
$30.0 million and $105.0 million and revolving loans (the "Revolving Loan") for
up to $35.0 million. The Term Loans are required to be paid in semi-annual
installments on June 30 and December 31 of each year beginning on June 30, 2000.
The Revolving Loan must be repaid on or before December 31, 2005. The
obligations of the Company under the Senior Credit Facility are guaranteed by
each of the Company's future domestic subsidiaries. Interest accrues at the
Company's election at a rate based on either (a) the Base Rate (as described in
the Senior Credit Facilities Agreement) or (b) Libor (as defined in the Senior
Credit Facilities Agreement) plus in either case, the applicable margin. The
applicable borrowing margin under Term Loans and Revolving Loans range from 1%
to 3.5%. Commitment fees range from .375% to .0625%.

On March 18, 1999, the Company together with its wholly owned subsidiary, Muzak
Finance Corp., co-issued 115.0 million in principal amount of Senior
Subordinated Notes ("Subordinated Notes"). Interest on the Subordinated Notes
accrues at a rate of 9.875% per annum. Interest is payable semi-annually, in
arrears, on March 15 and September 15 of each year, commencing on September 15,
1999. The Subordinated Notes will mature on March 15, 2009.

In July 1999, the Company amended its Senior Credit Facility, which resulted in
an increase in the amount available for borrowings under this facility by $30.0
million. In addition, the Company may request lenders to commit to additional
loans of up to $50.0 million under a second revolving facility prior to December
31, 2000 if the Company meets certain covenants.

In July 1999, the Company executed a note agreement with a related party for
$3.0 million. Interest on this note accrues at a rate of 15% per annum, and is
payable, together with the principal on June 30, 2007.

In October 1999, the Company acquired all of the net assets of Midwest Systems
Inc. for approximately $10.3 million.

In October 1999, the Company amended its Senior Credit Facility, which resulted
in an increase in the amount a related party can loan the Company from $10.8
million to $30.0 million. In addition, this amendment also provides for an
additional high yield bond offering or a preferred sotck placement if certain
covenants are met by the Company.

In November 1999, the Company acquired certain net assets of A&D Systems Inc.
for approximately $2.9 million.

In November 1999, the Company entered into a letter of intent to acquire certain
net assets of an existing franchisee of the Company for approximately $8.0
million of cash and equity consideration.

The Company believes that its cash flows from operations, borrowing availability
and cash on hand will be adequate to support currently planned business
operations, capital expenditures and debt service requirements at least through
December 2000. If the Company engages in one or more material acquisitions,
joint ventures or alliances or other major business initiatives requiring
significant cash commitments, or incurs unanticipated expenses, additional
financing could be required.

Year 2000 Conversion

The year 2000 issue is the result of computer programs being written using two
digits rather than four to define the applicable year. Any computer
programs that have date sensitive software may recognize a date using "00" as
the year 1900 rather than the year 2000.

The Company relies on computer technology in many facets of operations,
including satellite broadcast systems. If the Company's significant customers or
suppliers are not successful in making necessary modifications and conversions
on a timely basis, the year 2000 issue could have a material adverse effect on
the Company's operations.

The Company has replaced the primary computer system at headquarters, and
believes that it is now substantially year 2000 compliant. The Company has also
replaced hardware and software at owned operations and believes that these
systems are now year 2000 compliant. The new software is also available to its
franchisees. The Company is conducting ongoing reassessments, including testing
systems for year 2000 compliance, to confirm that all critical risks have been
identified and have been addressed.

Costs related to the year 2000 issue are funded through operating cash flows.
The Company estimates that its year 2000 compliance program will cost
approximately $1.0 million, of which substantially all has been expended as of
September 30, 1999.

While the Company believes all necessary work will be completed in a timely
fashion, the Company cannot be certain that all systems will be compliant by the
year 2000, or that the systems of other companies and government agencies on
which we rely will be compliant.

Since 1997, the Company has been communicating with outside vendors to determine
their state of readiness with regard to the year 2000 issue. Based on its
assessment to date, the Company has not received any indication from a third
party indicating that it expects to experience year 2000 non-compliance of a
nature which would have a material impact on the Company. We have received
letters assuring year 2000 compliance from our satellite providers, EchoStar and
PanAmSat. However, the risk remains that outside vendors or other third parties
may not have accurately determined their state of readiness, in which case the
Company's results of operations may be impacted. The Company continues to
monitor the year 2000 compliance of third parties with which we do business.

The Company believes the most likely worst-case scenarios that may occur with
respect to the year 2000 issues have to do with the possible failure of third
party systems over which the Company has no control, such as, but not limited
to, satellite, power and telephone services. The Company is currently in the
process of finalizing its year 2000 contingency plan.


                                       15

<PAGE>

PART II - OTHER INFORMATION

ITEM 1.   LEGAL PROCEEDINGS.

The Company is subject to various proceedings arising in the normal course of
business, none of which, individually or in the aggregate, is expected to have a
material adverse effect on the Company's financial condition, results of
operations or liquidity.

ITEM 2.   CHANGES IN SECURITIES

          None.

                                       16
<PAGE>



ITEM 3.   DEFAULTS UPON SENIOR SECURITIES.

          None.

ITEM 4.   SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.

          None.

ITEM 5.   OTHER INFORMATION.

          None.

ITEM 6.   EXHIBITS

         (a)      Exhibits

            10.12 Second Amendment, Consent and Waiver, dated October 26, 1999
                  to the Credit and Guaranty Agreement dated as of March 18,
                  1999 with Muzak LLC as Borrower
            27.1  Financial Data Schedule of Muzak Holdings LLC
            27.2  Financial Data Schedule of Muzak Holdings Finance Corp.



                                       17
<PAGE>


SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrants have duly caused this report to be signed on their behalf by the
undersigned thereunto duly authorized.


                            MUZAK HOLDINGS LLC



                            By:/s/Brad D. Bodenman
                            ---------------------------------
Date:  November 15, 1999    Brad D. Bodenman
                            Chief Financial Officer
                            (Principal Financial
                            Officer and Chief
                            Accounting Officer of Muzak Holdings LLC)


                            MUZAK HOLDINGS FINANCE CORP.


                            By:/s/Brad D. Bodenman
                            ---------------------------------
Date:  November 15, 1999    Brad D. Bodenman
                            Chief Financial Officer
                            (Principal Financial
                            Officer and Chief
                            Accounting Officer of Muzak Holdings Finance Corp.)

EXHIBIT INDEX


Exhibit No.         Description
- -----------         -----------
10.12             Second Amendment, Consent and Waiver, dated October 26, 1999
                  to the Credit and Guaranty Agreement dated as of March 18,
                  1999 with Muzak LLC as Borrower
27.1              Financial Data Schedule of Muzak Holdings LLC
27.2              Financial Data Schedule of Muzak Holdings Finance Corp.



                                       18





                          SECOND AMENDMENT AND CONSENT

                  SECOND AMENDMENT AND CONSENT (this "AMENDMENT"), dated as of
October 26, 1999, to the Credit and Guaranty Agreement, dated as of March 18,
1999, as amended by the First Amendment and Consent, dated as of July 1, 1999
(as the same may be further amended, supplemented or otherwise modified from
time to time, the "Credit Agreement"), among Muzak LLC, formerly known as Audio
Communications Network, LLC (the "Borrower"), Muzak Holdings LLC ("Holdings")
and certain Subsidiaries of the Borrower (the "Guarantors"), various Lenders
from time to time party thereto, Goldman Sachs Credit Partners L.P. ("GSCP"), as
Syndication Agent, Canadian Imperial Bank of Commerce, as Administrative Agent
(the "Administrative Agent"), and GSCP and CIBC Oppenheimer Corp., as Co-Lead
Arrangers.

                                    RECITALS

      1. Capitalized terms used herein which are not herein defined shall have
the meanings ascribed thereto by the Credit Agreement.

      2. The Borrower has requested the ability to (a) incur indebtedness in
favor of one or more sellers in connection with Permitted Acquisitions and (b)
secure certain of that indebtedness.

      3. The Borrower has requested that it be permitted to issue additional
senior subordinated notes that will be substantially the same as the Senior
Subordinated Notes (the "Additional Senior Subordinated Notes") and that
Holdings be permitted to issue Preferred Stock (the "Holdings Preferred Stock").

      4. The Borrower has requested the ability to increase the Revolving
Commitments or the aggregate Tranche B Term Loan Amount by an additional
$30,000,000.

      5. MEM desires to make a subordinated loan to Holdings or Borrower in an
aggregate principal amount of $20,000,000 pursuant to a promissory note, a copy
of which is attached hereto as Annex A (the "Subordinated Note").

      6. The Borrower has requested the consent of Requisite Lenders to the
terms and conditions of the Subordinated Note as currently required by the
Credit Agreement. If the Subordinated Note is approved by Requisite Lenders
pursuant to this Amendment, the loan incurred pursuant to the Subordinated Note
will constitute "Permitted Sponsor Subordinated Debt" as permitted by Section
6.1(f) of the Credit Agreement.

      7. The Borrower has requested that Requisite Lenders approve the form of
the Subordinated Note for use in connection with future issuances of Permitted
Sponsor

<PAGE>


      Subordinated Debt, and, if approved, the Subordinated Note will constitute
a permitted form of "Permitted Sponsor Debt Agreement" and will be added as
Exhibit J to the Credit Agreement.

      8. The Borrower has requested that the Credit Agreement be amended in
order to permit the Borrower to repay certain Permitted Sponsor Subordinated
Debt with either the proceeds of the Additional Senior Subordinated Notes or the
proceeds of the Holdings Preferred Stock.

      9. The Borrower has requested the ability to request (i) Documentary
Letters of Credit in addition to Standby Letters of Credit and (ii) Letters of
Credit denominated in either Yen or Dollars.

      10. The Borrower has requested that additional Revolving Lenders be
permitted to act in the capacity of Issuing Bank.

                  THEREFORE, in consideration of the foregoing and the covenants
and conditions hereinafter set forth, and for other good and valuable
consideration, the receipt and adequacy of which are hereby acknowledged, the
Borrower, the Co-Agents, the Issuing Bank and the Lenders signatory hereto,
hereby agree as follows:

      1. Amendments to Credit Agreement.

         (1) Section 1.1 of the Credit Agreement is hereby amended by inserting
the following in alphabetical order thereof:

                           "'Acquisition Subsidiary' means an Included
         Subsidiary that is either acquired or formed simultaneously and in
         connection with a Permitted Acquisition."

                           "'Additional Related Agreements' means, collectively,
         the following: (i) the Additional Senior Subordinated Note Related
         Documents, (ii) any documentation relating to Permitted Seller Debt,
         (iii) any documentation relating to the Holdings Preferred Stock and
         (iv) all documents related thereto."

                           "'Additional Senior Subordinated Note Indenture'
         means the indenture pursuant to which the Additional Senior
         Subordinated Notes are to be issued, as amended, restated, supplemented
         or otherwise modified from time to time to the extent permitted under
         Section 6.13."

                           "'Additional Senior Subordinated Note Related
         Documents' means any or all of, as the context may require, (i) the
         Additional Senior Subordinated Notes, (ii) the Additional Senior
         Subordinated Note Indenture and (iii) any

                                       2
<PAGE>

         other agreements which are related to the Additional Senior
         Subordinated Notes or the Additional Senior Subordinated Note
         Indenture."

                           "'Additional Senior Subordinated Notes' means notes
         due 2009 or thereafter of Borrower and Muzak Finance to be issued
         pursuant to the Additional Senior Subordinated Note Indenture."

                           "'Agreement Currency' as defined in Section 10.20."
         "'Co-Agents' means, collectively, Administrative Agent and Syndication
         Agent."

                           "'Documentary Letter of Credit' means any letter of
         credit or similar instrument, in form and substance reasonably
         acceptable to the relevant Issuing Bank, issued for the purpose of
         providing the primary payment mechanism in connection with the purchase
         of any materials, goods or services by Borrower or any Included
         Subsidiary in the ordinary course of business."

                           "'Dollar Equivalent' means at any date of
         determination thereof with respect to the face amount of any Letter of
         Credit issued in Yen or the obligation to reimburse any amounts drawn
         under (or other amounts owing with respect to) any such Letter of
         Credit in Yen, an amount in Dollars equivalent to such face amount or
         the amount so drawn or owing, as applicable, calculated at the rate of
         exchange quoted by Administrative Agent two Business Days prior to such
         date of determination (at the hour on such date at which it customarily
         makes such determination) to prime banks in the interbank market where
         its foreign currency exchange operations in respect of Yen are then
         being conducted for the spot purchase of Yen with Dollars."

                           "'Excess Net Additional Proceeds' means any remaining
         Net Additional Proceeds in excess of the sum of (i) the aggregate
         amount of mandatory prepayments required pursuant to Section
         2.12(d)(ii)(A), (ii) the aggregate amount of any repayments of
         Permitted Sponsor Subordinated Debt permitted to be made with Net
         Additional Proceeds pursuant to Section 6.4(a)(x), and (iii)
         $20,000,000 (such $20,000,000 amount, or any lesser amount of Net
         Additional Proceeds remaining after application of the amounts referred
         to in clauses (i) and (ii), shall hereafter be referred to as the
         'First Acquisition Basket')."

                           "'First Acquisition Basket' as defined in the
         definition of Excess Net Additional Proceeds."

                           "'Foreign L/C Sublimit' means the lesser of (i)
         $4,500,000 and (ii) the aggregate unused amount of the Revolving
         Commitments then in effect."

                                       3
<PAGE>


                           "'Foreign L/C Usage' means, at any date of
         determination, the sum of (i) the maximum aggregate amount in the
         Dollar Equivalent (calculated as of the most recent date set forth for
         such calculation in Section 2.2B) which is, or at any time thereafter
         may become, available for drawing under all Letters of Credit
         denominated in Yen then outstanding, and (ii) the aggregate amount in
         the Dollar Equivalent (calculated as of the most recent date set forth
         for such calculation in Section 2.2B) of all drawings under Letters of
         Credit denominated in Yen honored by all Issuing Banks and not
         theretofore reimbursed by or on behalf of Borrower."

                           "'Holdings Preferred Stock' means Preferred Stock of
         Holdings which satisfies the requirements set forth in Section 6.1(r)."

                           "'Net Additional Proceeds' means, with respect to the
         issuance of the Additional Senior Subordinated Notes, an amount equal
         to the Cash proceeds received from such issuance, minus any bona fide
         direct costs incurred in connection with such issuance."

                           "'Payment Currency' as defined in Section 10.20."

                           "'Permitted Indebtedness' means the permitted amount
         of Indebtedness that may be incurred pursuant to the terms of any
         Subordinated Indenture at such time without compliance with any
         financial covenant test requiring computation restricting the
         incurrence of Indebtedness contained in such Subordinated Indenture."

                           "'Permitted Seller Debt' means Indebtedness that (i)
         is issued by Borrower or any Included Subsidiary to a seller as part of
         the consideration for a Permitted Acquisition and (ii) satisfies the
         requirements set forth in Section 6.1(p)."

                           "'Permitted Seller Debt Lien' means a Lien securing
         Permitted Seller Debt that (i) may be a first priority Lien, (ii) is
         incurred by an Acquisition Subsidiary and (iii) satisfies the
         requirements set forth in Section 6.2(n)."

                           "'Permitted Secured Seller Note' means a promissory
         note that evidences secured Permitted Seller Debt substantially in the
         form of Exhibit K hereto."

                           "'Permitted Seller Notes' means Permitted Secured
         Seller Notes and Permitted Unsecured Seller Notes."

                                       4

<PAGE>


                           "'Permitted Unsecured Seller Note' means a promissory
         note that evidences unsecured Permitted Seller Debt substantially in
         the form of Exhibit L hereto."

                           "'Preferred Stock Proceeds' means, with respect to
         the issuance of the Holdings Preferred Stock, an amount equal to the
         Cash proceeds received from such issuance, minus any bona fide direct
         costs incurred in connection with such issuance."

                           "'Reimbursement Amount' as defined in Section
         2.2A(d)."

                           "'Second Acquisition Basket' as defined in Section
         2.12(d)(ii)."

                           "'Securities Account' means the Securities Account
         which is defined in, and governed by, the Securities Account
         Agreement."

                           "'Securities Account Agreement' means the Securities
         Account Control Agreement dated as of July 14, 1999 among the Borrower,
         the Administrative Agent, as Secured Party, and CIBC, as Securities
         Intermediary."

                           "'Subordinated Indentures' means, collectively, the
         Senior Subordinated Note Indenture, the Holdings Note Indenture and the
         Additional Senior Subordinated Note Indenture."

                           "'Third Acquisition Basket' as defined in Section
         2.12(d)(ii).

                           "'Uniform Customs' means (i) the Uniform Custom and
         Practice for Documentary Credits (1993 Revision), International Chamber
         of Commerce Publication No. 500, as the same may be amended from time
         to time, or (ii) the International Standby Practices (ISP98),
         International Chamber of Commerce Publication No. 590, or any successor
         codes of letter of credit practices among banks adopted by any Issuing
         Bank in the ordinary course of its business as a letter of credit
         issuer."

                           "'Yen' or '(Y)' means the lawful money of Japan."

         (2) The definition of "Business Day" in Section 1.1 of the Credit
Agreement is hereby amended by inserting the following as the new second
sentence thereof:

                           "With respect to any Letter of Credit denominated in
         Yen, the term Business Day shall also exclude any day which is a legal
         holiday under the laws
                                       5

<PAGE>

         of Japan or is a day on which banking institutions located in Japan are
         authorized or required by law or other governmental action to close."

         (3) The definition of "Change of Control" in Section 1.1 of the Credit
Agreement is hereby amended by replacing clause (iii) thereof with the
following:

                            "(iii) any 'change of control' or similar event
         under the Senior Subordinated Note Related Documents, the Holdings Note
         Related Documents, the Additional Senior Subordinated Note Related
         Documents, or any documentation relating to the Holdings Preferred
         Stock shall occur;"

         (4) The definition of "Collateral Documents" in Section 1.1 of the
Credit Agreement is hereby amended by inserting ", the Securities Account
Agreement" after the word "Agreement" in the second line thereof.

         (5) The definition of "Consolidated Senior Debt" in Section 1.1 of the
Credit Agreement is hereby amended by inserting ", any Additional Senior
Subordinated Notes and any unsecured Permitted Seller Debt" after the word
"Notes" in the second line thereof.

         (6) Clause (x) of the definition of "Indebtedness" in Section 1.1 of
the Credit Agreement is hereby amended in its entirety as follows:

                           "(x) all obligations in respect of any exchange
         traded or over the counter derivative transaction, including, without
         limitation, under any Interest Rate Agreement or other Hedge Agreement,
         in each case whether entered into for hedging or speculative purposes,
         calculated as of any date of determination as the net amounts, if any,
         that would be required to be paid by such Person if such transaction or
         Agreement was terminated on such date;"

         (7) The definition of "Issuing Bank" in Section 1.1 of the Credit
Agreement is hereby amended in its entirety as follows:

                           "'Issuing Bank' means (a) BankBoston, N.A., in its
         capacity as issuer of Letters of Credit hereunder, together with its
         permitted successors and assigns in such capacity, and (b) any other
         Revolving Lender appointed by Borrower and Administrative Agent, with
         the consent of such Revolving Lender, in its capacity as issuer of
         Letters of Credit hereunder. Unless otherwise specified herein,
         'Issuing Bank' shall be used as a collective reference to each Issuing
         Bank specified in clauses (a) and (b) above or to any one Issuing Bank
         as the context so requires."

                                       6

<PAGE>


         (8) The definition of "Letter of Credit" in Section 1.1 of the Credit
Agreement is hereby amended by inserting the words "Documentary Letters of
Credit and" between the words "means" and "Standby" in the first line thereof.

         (9) The definition of "Letter of Credit Usage" in Section 1.1 of the
Credit Agreement is hereby amended in its entirety as follows:

                           "'Letter of Credit Usage' means, at any date of
         determination, the sum of (i) the maximum aggregate amount in Dollars
         and in the Dollar Equivalent (calculated as of the most recent date set
         forth for such calculation in Section 2.2B) which is, or at any time
         thereafter may become, available for drawing under all Letters of
         Credit then outstanding, and (ii) the aggregate amount in Dollars and
         in the Dollar Equivalent (calculated as of the most recent date set
         forth for such calculation in Section 2.2B) of all drawings under
         Letters of Credit honored by all Issuing Banks and not theretofore
         reimbursed by or on behalf of Borrower."

         (10) The definition of "Permitted Sponsor Debt Agreement" in Section
1.1 of the Credit Agreement is hereby amended in its entirety as follows:

                           "'Permitted Sponsor Debt Agreement' means any loan
         agreement between one or more Sponsors or MEM, on the one hand, and
         Holdings or Borrower, on the other hand, as applicable, evidencing
         Permitted Sponsor Subordinated Debt, and shall include any promissory
         note that is substantially in the form of Exhibit J attached hereto, as
         amended, restated, supplemented or otherwise modified from time to time
         thereafter to the extent permitted under Section 6.13."

         (11) The definition of "Permitted Sponsor Subordinated Debt" in Section
1.1 of the Credit Agreement is hereby amended in its entirety as follows:

                           "'Permitted Sponsor Subordinated Debt' means
         subordinated unsecured loans from one or more Sponsors or MEM to
         Holdings or Borrower, provided (i) prior to the payment in full in Cash
         of all of the Obligations no payment in respect of the principal of or
         interest on such loans shall be required or made other than as
         permitted by Section 6.4(a)(x) (unless otherwise approved by Requisite
         Lenders), (ii) no such loan shall mature earlier than June 30, 2007,
         (iii) if such loans are to Holdings, the net proceeds thereof shall
         either be contributed as Equity Capital to Borrower or loaned to
         Borrower on the terms described in clauses (i), (ii) and (iv) hereof
         (and any such loan to Borrower from Holdings shall also constitute
         'Permitted Sponsor Subordinated Debt'), and (iv) each such loan shall
         be made pursuant to (a) a Permitted Sponsor Debt Agreement that is
         acceptable to Co-Agents and substantially in the form of Exhibit J or
         (b) another form of Permitted Sponsor Debt Agreement that provides that
         each such loan is

                                       7

<PAGE>


         subordinated to all of the Obligations on terms and conditions
         acceptable to Requisite Lenders; provided, if any Permitted Sponsor
         Subordinated Debt is issued on or prior to the Closing Date, it shall
         also be referred to as 'Closing Date Sponsor Debt'."

         (12) The definition of "Restricted Junior Payment" in Section 1.1 of
the Credit Agreement is hereby amended by (i) replacing the word "stock" in each
instance where it appears in clauses (i), (ii) and (iii) thereof with the words
"Capital Stock" and (ii) inserting ", any secured Permitted Seller Debt" after
the words "Subordinated Indebtedness" in clause (iv) thereof.

         (13) The definition of "Subordinated Indebtedness" in Section 1.1 of
the Credit Agreement is hereby amended in its entirety as follows:

                           "'Subordinated Indebtedness' means (i) Indebtedness
         of Borrower under the Senior Subordinated Note Related Documents, (ii)
         Indebtedness of Holdings or Borrower under any Permitted Sponsor Debt
         Agreement, (iii) Indebtedness of Borrower under the Additional Senior
         Subordinated Note Related Documents, (iv) Indebtedness of Borrower or
         any Included Subsidiary constituting unsecured Permitted Seller Debt,
         and (v) any other subordinated Indebtedness of any Credit Party of any
         type."

         (14) The first sentence of Section 2.2(a)(ii) of the Credit Agreement
is hereby amended in its entirety as follows:

                           "(ii) On no more than three occasions prior to
         December 31, 2000, Borrower may by written notice to Administrative
         Agent elect to increase either the Revolving Commitments or the
         aggregate Tranche B Term Loan Amount (collectively, the 'New
         Commitments' or the 'New Tranche B Term Loan Amounts,' as applicable),
         by an amount not in excess of $50,000,000 in the aggregate measured on
         a cumulative basis from the date of the second amendment to this
         Agreement and not less than $10,000,000 individually and integral
         multiples of $5,000,000 in excess of that amount; provided, however,
         that in order to increase the Revolving Commitments or the aggregate
         Tranche B Term Loan Amount in excess of $20,000,000 in the aggregate
         measured on a cumulative basis from the date of the second amendment to
         this Agreement, (A) Borrower shall have received aggregate gross Cash
         proceeds from the issuance of (x) Additional Senior Subordinated Notes
         of at least $50,000,000 or (y) Holdings Preferred Stock of at least
         $25,000,000 and (B) the Total Leverage Ratio, after giving effect to
         each increase in Revolving Commitments and each extension of New
         Tranche B Term Loans on a Pro Forma Basis as of the most recently ended
         Fiscal Quarter for which a Compliance Certificate has been delivered
         pursuant to Section 5.1(d), shall be (1) for the period from the date
         of the second amendment

                                       8
<PAGE>

         to this Agreement until December 31, 1999, at least 0.50:1.00 below th
         required level set forth for such ratio at such time pursuant to
         Section 6.6, and (2) for any period from January 1, 2000 to September
         30, 2000, at least 0.25:1.00 below the required level set forth fo
         such ratio at such time pursuant to Section 6.6."

         (15) The third sentence of Section 2.2(a)(ii) of the Credit Agreement
is hereby amended by (i) deleting the "and" at the end of clause (4) thereof,
(ii) inserting "; and" at the end of clause (5) thereof and (iii) adding the
following as new clause (6) thereof:

                           "(6) except as otherwise required pursuant to the
         first sentence hereof, Borrower and its Subsidiaries shall be in
         compliance with Section 6.6, after giving effect to each increase in
         Revolving Commitments and each extension of New Tranche B Term Loans on
         a Pro Forma Basis as of the most recently ended Fiscal Quarter for
         which a Compliance Certificate has been delivered pursuant to Section
         5.1(d);"

         (16) Section 2.2(a)(ii) of the Credit Agreement is hereby amended by
inserting the following after the fifth sentence thereof:

                           "The proceeds of New Tranche B Term Loans may be
         deposited in the Securities Account and for purposes of calculating
         each of the Total Leverage Ratio and the Senior Leverage Ratio for 90
         days from the date any such Loans are deposited, Borrower shall be
         permitted to reduce the amount of Consolidated Total Debt by an amount
         equal to the aggregate amount of Cash and Cash Equivalents that is
         maintained from time to time in the Securities Account, it being
         understood that the amount of Consolidated Total Debt shall never be
         reduced by an amount in excess of the aggregate amount of Cash and Cash
         Equivalents that is actually maintained in the Securities Account at
         the time of any calculation of such Consolidated Total Debt amount."

         (17) The second sentence of Section 2.2(c) of the Credit Agreement is
hereby amended in its entirety as follows:

                           "At any time that the sum of the Total Utilization of
         Revolving Commitments and the Term Loan Exposure, either before or
         after giving effect to any proposed borrowing, equals or exceeds, or
         would equal or exceed, the amount of Permitted Indebtedness at such
         time, each Funding Notice shall be accompanied by a certificate of
         Borrower, executed on behalf of Borrower by an Authorized Officer,
         demonstrating in reasonable detail compliance with all applicable
         covenants contained in each Subordinated Indenture that restrict the
         incurrence of Indebtedness (as defined therein)."


                                       9
<PAGE>


         (18) Section 2.2A(a) of the Credit Agreement is hereby amended in its
entirety as follows:

                           "(a) During the Revolving Commitment Period, subject
         to the terms and conditions hereof, Borrower may request from time to
         time that any Issuing Bank issue Letters of Credit for the account of
         Borrower for the purposes specified in the definitions of Documentary
         Letter of Credit and Standby Letter of Credit; provided, Borrower shall
         not request that any Issuing Bank issue, and no Issuing Bank shall
         issue:

                                    (i) any Letter of Credit if, after giving
                  effect to such issuance, the Total Utilization of Revolving
                  Commitments would exceed the Revolving Commitments then in
                  effect;

                                    (ii) any Letter of Credit if, after giving
                  effect to such issuance, (A) the Letter of Credit Usage would
                  exceed the Letter of Credit Sublimit then in effect or (B) the
                  Foreign L/C Usage would exceed the Foreign L/C Sublimit then
                  in effect;

                                    (iii) any Standby Letter of Credit having an
                  expiration date later than the earlier of (A) five (5) days
                  prior to the Revolving Commitment Termination Date and (B) the
                  date which is one year from the date of issuance of such
                  Standby Letter of Credit; subject to the foregoing, any
                  Issuing Bank may agree that a Standby Letter of Credit will
                  automatically be extended for one or more successive periods
                  not to exceed one year each unless such Issuing Bank elects
                  not to extend for any such additional period; provided, no
                  Issuing Bank shall extend any such Standby Letter of Credit if
                  it has received written notice that a Default or an Event of
                  Default has occurred and is continuing at the time such
                  Issuing Bank must elect to allow such extension;

                                    (iv) any Documentary Letter of Credit (A)
                  having an expiration date later than the earlier of (x) thirty
                  (30) days prior to the Revolving Commitment Termination Date
                  and (y) the date which is one hundred eighty (180) days from
                  the date of issuance of such Documentary Letter of Credit or
                  (B) that is otherwise unacceptable to any Issuing Bank in its
                  reasonable discretion; and


                                    (v) any Letter of Credit denominated in a
                  currency other than Dollars or Yen; provided however, a Letter
                  of Credit will only be issued in Yen if, as of the proposed
                  date of issuance of such Letter of Credit, the relevant
                  Issuing Bank determines, in its reasonable judgment (which
                  shall be binding on Revolving Lenders), that Yen are available
                  in
                                       10
<PAGE>



                  sufficient amount, at a reasonable cost and are otherwise
                  freely convertible and exchangeable into Dollars."

         (19) Section 2.2A(b) of the Credit Agreement is hereby amended in its
entirety as follows:

                           "Borrower may request that an Issuing Bank issue a
         Letter of Credit by delivering to Administrative Agent and such Issuing
         Bank an Issuance Notice no later than 12:00 Noon (New York City time)
         at least three Business Days (in the case of Standby Letters of Credit)
         or five Business Days (in the case of Documentary Letters of Credit),
         or in each case such shorter period as may be agreed to by such Issuing
         Bank in any particular instance, in advance of the proposed date of
         issuance. Pursuant to the Issuance Notice, Borrower may request that a
         Letter of Credit be denominated in either Dollars or Yen. Upon
         satisfaction or waiver of the conditions set forth in Section 3.2 and
         subject to Section 2.2A(a), such Issuing Bank shall issue the requested
         Letter of Credit in accordance with such Issuing Bank's standard
         operating procedures; provided, however, that no Letter of Credit shall
         require payment against a conforming draft or other request for payment
         to be made thereunder on the same business day (under the laws of the
         jurisdiction in which the office of such Issuing Bank to which such
         draft or other request for payment is required to be presented is
         located) that such draft or other request for payment is presented if
         such presentation is made after 10:00 a.m. (in the time zone of such
         Issuing Bank) on such Business Day. Each Issuing Bank shall promptly
         notify Administrative Agent of the issuance of any Letter of Credit and
         shall provide Administrative Agent with a copy of such Letter of
         Credit. Administrative Agent shall promptly notify each other Revolving
         Lender of such issuance and the amount of such Revolving Lender's
         respective participation in such Letter of Credit pursuant to Section
         2.2A(e). In the event of any inconsistency between the terms and
         conditions of this Agreement and the terms and conditions of any form
         of letter of credit application or other agreement submitted by
         Borrower to, or entered into by Borrower with, any Issuing Bank
         relating to any Letter of Credit, the terms and conditions of this
         Agreement shall control. Within fifteen (15) days after the end of each
         month, each Issuing Bank shall deliver to Administrative Agent, and
         Administrative Agent shall deliver to each other Revolving Lender, with
         respect to each Letter of Credit issued by such Issuing Bank that was
         outstanding during such month, a report setting forth (x) the daily
         aggregate amount available to be drawn under each such Letter of Credit
         and (y) such other information as may be reasonably requested by
         Administrative Agent with respect to such Letter of Credit."

         (20) Section 2.2A(d) of the Credit Agreement is hereby amended in its
entirety as follows:
                                       11

<PAGE>



                           "(d) Borrower agrees to reimburse each Issuing Bank
         for the amount of (i) any drawing honored under a Letter of Credit and
         (ii) any Taxes, fees, charges or other costs or expenses reasonably
         incurred by such Issuing Bank in connection with such honored drawing
         (including any such costs and expenses related to any conversion of any
         such amount into Dollars as contemplated hereunder) (the "Reimbursement
         Amount"). In the event any Issuing Bank has determined to honor a
         drawing under a Letter of Credit, it shall immediately notify Borrower
         and Administrative Agent, and Borrower shall reimburse such Issuing
         Bank prior to 10:00 a.m. (New York City time) on or before the Business
         Day immediately following the date on which the Issuing Bank has
         determined to honor a drawing (the "Reimbursement Date"), in an amount
         equal to the Reimbursement Amount in the currency in which the relevant
         Letter of Credit was issued and in same day funds at the office of such
         Issuing Bank specified in such notice. Anything contained herein to the
         contrary notwithstanding, (A) unless Borrower shall have notified
         Administrative Agent and the relevant Issuing Bank prior to 10:00 a.m.
         (New York City time) on the Reimbursement Date that Borrower intends to
         reimburse such Issuing Bank for the amount of such honored drawing with
         funds other than the proceeds of Revolving Loans, Borrower shall be
         deemed to have given a timely Funding Notice to Administrative Agent
         requesting Lenders to make Revolving Loans that are Alternate Base Rate
         Loans on the Reimbursement Date in an amount in Dollars equal to the
         Reimbursement Amount, or with respect to any drawing honored in Yen, in
         an amount in Dollars equivalent to the Reimbursement Amount (calculated
         on the date prior to the Reimbursement Date by the relevant Issuing
         Bank at the rate of exchange then available to such Issuing Bank in the
         interbank market where its foreign currency exchange operations in
         respect of Yen are then being conducted), and (B) subject to
         satisfaction or waiver of the conditions specified in Section 3.2,
         Revolving Lenders shall, on the Reimbursement Date, make such Revolving
         Loans, the proceeds of which shall be applied directly by
         Administrative Agent to reimburse such Issuing Bank. If for any reason
         proceeds of Revolving Loans are not received by any Issuing Bank on the
         Reimbursement Date in an amount in Dollars equal or equivalent to, as
         applicable, the Reimbursement Amount, Borrower shall reimburse such
         Issuing Bank, in Dollars, on demand, in an amount in same day funds
         equal to the excess of (x) an amount in Dollars equal or equivalent to,
         as applicable, the Reimbursement Amount (calculated as set forth in
         clause (A) of the preceding sentence) over (y) the aggregate amount of
         such Revolving Loans, if any, which are so received. Nothing in this
         Section 2.2A(d) shall be deemed to relieve any Revolving Lender from
         its obligation to make Revolving Loans on the terms and conditions set
         forth herein, and Borrower shall retain any and all rights it may have
         against any Revolving Lender resulting from the failure of such
         Revolving Lender to make such Revolving Loans under this Section
         2.2A(d)."


                                       12
<PAGE>


         (21) The second and third sentences of Section 2.2A(e) of the Credit
Agreement are hereby amended in their entirety as follows:

                           "In the event that Borrower shall fail for any reason
         to reimburse any Issuing Bank as provided in Section 2.2A(d), such
         Issuing Bank shall promptly notify Administrative Agent of the
         unreimbursed portion of the Reimbursement Amount, and Administrative
         Agent shall promptly notify each other Revolving Lender of the
         unreimbursed portion of the Reimbursement Amount and such Revolving
         Lender's respective participation therein based on such Revolving
         Lender's Pro Rata Share of the Revolving Commitments. Each other
         Revolving Lender shall make available to such Issuing Bank an amount
         equal to its respective participation, in Dollars and in same day
         funds, at the office of such Issuing Bank specified in such notice, not
         later than 12:00 Noon (New York City time) on the first Business Day
         after the date notified by Administrative Agent. The Dollar equivalent
         of the unreimbursed portion of the Reimbursement Amount, if applicable,
         shall be calculated as set forth in clause (A) of the second sentence
         of Section 2.2A(d)."

         (22) Section 2.2A of the Credit Agreement is hereby amended by adding
the following new paragraphs at the end thereof:

                           "(i) Each Letter of Credit shall be subject to the
         Uniform Customs and, to the extent not inconsistent therewith, the laws
         of the State of New York.

                           (j) No Issuing Bank shall be obligated to issue any
         Letter of Credit hereunder if such issuance would conflict with, or
         cause such Issuing Bank or any Revolving Lender to exceed any limits
         imposed by, such Person's governing documents or any applicable
         requirement of any Governmental Authority."

         (23) The Credit Agreement is hereby amended by adding the following new
Section 2.2B after Section 2.2A:

                           "2.2B Dollar Equivalent Calculation. For purposes of
         determining the Total Utilization of Revolving Commitments and the
         Letter of Credit Usage, Administrative Agent shall determine the Dollar
         Equivalent of all issued and outstanding Letters of Credit denominated
         in Yen (a) on the date any such Letter of Credit is issued, (b) on any
         date any such Letter of Credit is drawn on, (c) on any date on which a
         Credit Extension is to be made, (d) on the last Business Day of each
         Fiscal Quarter, (e) at any time a Default or Event of Default shall
         have occurred and be continuing and (f) on any other date designated by
         Administrative Agent. Each Dollar Equivalent shall remain in effect
         until recalculated by
                                       13

<PAGE>


         Administrative Agent. Administrative Agent shall promptly give notice
         to Borrower of each calculation of the Dollar Equivalent."

         (24) Section 2.9(b)(i) of the Credit Agreement is hereby amended by
inserting "in Dollars or in the Dollar Equivalent, as applicable," between
"amount" and "available" in the first and second lines thereof.

         (25) Section 2.12(d) of the Credit Agreement is hereby amended by (i)
adding "(i)" before the first word thereof and (ii) adding the following as new
paragraph (ii) thereof:

                           "(ii) No later than the first Business Day following
         the date of receipt by Holdings, Borrower or any of their Subsidiaries
         of any Net Additional Proceeds, Borrower shall prepay the Loans as
         follows: (A) first, Borrower shall prepay all outstanding Revolving
         Loans to the full extent thereof with the amount of Net Additional
         Proceeds necessary therefor and (B) next, Borrower shall prepay the
         Loans as set forth in Section 2.13 with any Excess Net Additional
         Proceeds in the aggregate amount necessary to cause the Senior Leverage
         Ratio to be (1) for the period from the date of the second amendment to
         this Agreement to December 31, 1999, at least 0.50:1.00 below the
         required level set forth for such ratio at such time pursuant to
         Section 6.6 and (2) for any period from January 1, 2000 to December 31,
         2000, at least 0.25:1.00 below the required level set forth for such
         ratio at such time pursuant to Section 6.6, in each case after giving
         effect to such prepayments on a Pro Forma Basis as of the most recently
         ended Fiscal Quarter for which a Compliance Certificate has been
         delivered pursuant to Section 5.1(d). Borrower shall have the option,
         directly or through one or more of its Included Subsidiaries, to make
         Permitted Acquisitions within 180 days of receipt of such Net
         Additional Proceeds in an amount equal to sum of (1) the First
         Acquisition Basket and (2) the amount of any Net Additional Proceeds
         remaining after the mandatory prepayments set forth in clauses (A) and
         (B) of this Section 2.12(d)(ii) (the amount described in this clause
         (2) shall hereafter be referred to as the "Second Acquisition Basket").
         Pending any such Permitted Acquisition during such 180-day period,
         Borrower shall be permitted to deposit an amount equal to the sum of
         the First Acquisition Basket and the Second Acquisition Basket in the
         Securities Account, and for purposes of calculating each of the Total
         Leverage Ratio and the Senior Leverage Ratio for 90 days from the date
         such amounts are deposited, Borrower shall be permitted to reduce the
         amount of Consolidated Total Debt by an amount equal to the aggregate
         amount of Cash and Cash Equivalents that is maintained from time to
         time in the Securities Account, it being understood that the amount of
         Consolidated Total Debt shall never be reduced by an amount in excess
         of the aggregate amount of Cash and Cash Equivalents that is actually
         maintained in the Securities Account at the time of any calculation of
         such Consolidated Total Debt amount. Upon the expiration of

                                       14
<PAGE>


         such 180 days, Borrower shall prepay the Loans as set forth in Section
         2.13 in an aggregate amount equal to the excess, if any, of (x) the sum
         of the First Acquisition Basket and the Second Acquisition Basket over
         (y) the amount of Net Additional Proceeds that were actually used to
         finance Permitted Acquisitions during such 180-day period; provided,
         however, that Borrower may retain for an additional 60 days an amount
         (the "Third Acquisition Basket") equal to the aggregate Cash
         consideration estimated in good faith by Borrower to be payable with
         respect to potential Permitted Acquisitions for which there is an
         executed purchase agreement, which amount may be used for such
         potential Permitted Acquisitions, and, provided, further, that upon the
         expiration of such additional 60-day period, Borrower shall prepay the
         Loans as set forth in Section 2.13 in an aggregate amount equal to the
         excess, if any, of (x) the Third Acquisition Basket and (y) the amount
         of such Net Additional Proceeds that were actually used to finance
         Permitted Acquisitions during such 60-day period."

         (26) Section 2.12(e) of the Credit Agreement is hereby amended by
adding the following as new paragraph (iii) thereof:

                           "(iii) No later than the first Business Day following
         the date of receipt by Holdings of any Preferred Stock Proceeds,
         Borrower shall prepay Revolving Loans with 100% of Preferred Stock
         Proceeds."

         (27) Section 2.13(b) of the Credit Agreement is hereby amended by (i)
replacing "Section 2.12(d)" in paragraph (ii) thereof with "Section 2.12(d)(i)"
and (ii) adding the following as new paragraphs (iii) and (iv) thereof:

                           "(iii) Any amount required to be paid pursuant to
         Section 2.12(d)(ii)(B) shall be applied to prepay the Tranche A Term
         Loans and the Tranche B Terms Loan on a pro rata basis (in accordance
         with the respective outstanding principal amounts thereof) and shall be
         further applied on a pro rata basis to each scheduled Installment of
         principal of the Tranche A Term Loans and Tranche B Term Loans.

                           (iv) Any amount required to be paid pursuant to the
         last sentence of Section 2.12(d)(ii) shall be applied as follows:

                           first, to prepay the Tranche A Term Loans and the
                  Tranche B Terms Loan on a pro rata basis (in accordance with
                  the respective outstanding principal amounts thereof) and
                  shall be further applied on a pro rata basis to each scheduled
                  Installment of principal of the Tranche A Term Loans and
                  Tranche B Term Loans;

                                       15

<PAGE>


                           second, to the extent of any remaining portion of
                  such amount, to prepay the Revolving Loans to the full extent
                  thereof and to further permanently reduce the Revolving
                  Commitments by the amount of such prepayment;

                           third, to prepay outstanding reimbursement
                  obligations with respect to Letters of Credit and to further
                  permanently reduce the Revolving Loan Commitments by the
                  amount of such payment;

                           fourth, to cash collateralize Letters of Credit as
                  provided in Section 2.2A and to further permanently reduce the
                  Revolving Loan Commitments by the amount of such cash
                  collateralization; and

                           fifth, to the extent of any remaining portion of such
                  amount (which remaining portion need not be paid to the
                  Lenders), to further permanently reduce the Revolving
                  Commitments to the full extent thereof."

         (28) Section 2.13(c) of the Credit Agreement is hereby amended by
replacing "Section 2.13(b)(ii)" with "Sections 2.13(b)(ii), (iii) and (iv)" in
clause (B) of the last sentence thereof.

         (29) Section 2.15(a) of the Credit Agreement is hereby amended in its
entirety as follows:

                           "(a) All payments by Borrower of principal, interest,
         fees and other Obligations shall be made in Dollars, in same day funds,
         without defense, setoff or counterclaim, free of any restriction or
         condition, and delivered to Administrative Agent not later than 12:00
         Noon (New York City time) on the date due at Administrative Agent's
         Principal Office for the account of Lenders, except that payments to be
         made to any Issuing Bank shall be made directly to such Issuing Bank
         and except that payments made pursuant to Sections 2.17, 2.18, 2.19,
         10.2, 10.3 and 10.20 or otherwise shall be made directly to the Persons
         entitled thereto. Funds received after 12:00 Noon (New York City time)
         on any due date shall be deemed to have been paid by Borrower on the
         next succeeding Business Day."

         (30) The second sentence of Section 3.2(a)(i) of the Credit Agreement
is hereby amended in its entirety as follows:

                           "At any time that the Total Utilization of Revolving
         Commitments and the Term Loan Exposure, either before or after giving
         effect to any proposed borrowing, equals or exceeds, or would equal or
         exceed, the amount of Permitted Indebtedness at such time, each Funding
         Notice shall be accompanied by a


                                       16

<PAGE>



         certificate of Borrower, executed on behalf of Borrower by an
         Authorized Officer, demonstrating in reasonable detail compliance with
         all applicable covenants contained in each Subordinated Indenture that
         restrict the incurrence of Indebtedness (as defined therein);"

         (31) Section 3.2(a)(ii) of the Credit Agreement is hereby amended in
its entirety as follows:

                           "(ii) after making the Credit Extensions requested on
         such Credit Date, (A) the Total Utilization of Revolving Commitments
         shall not exceed the Revolving Commitments then in effect, (B) the
         Letter of Credit Usage shall not exceed the Letter of Credit Sublimit
         and (C) the Foreign L/C Usage shall not exceed the Foreign L/C
         Sublimit;"

         (32) Section 4.2 of the Credit Agreement is hereby amended by adding
the following as new paragraphs (d) and (e) thereof:

                           "(d) Borrower has the limited liability company power
         and authority to issue the Additional Senior Subordinated Notes. The
         Additional Senior Subordinated Notes, when issued and paid for, will be
         the legally valid and binding obligations of Borrower, enforceable
         against Borrower in accordance with their respective terms, except as
         may be limited by bankruptcy, insolvency, reorganization, moratorium or
         similar laws relating to or limiting creditors' rights generally or by
         equitable principles relating to enforceability. The subordination
         provisions of the Additional Senior Subordinated Notes will be
         enforceable against the holders thereof and the Loans and all other
         monetary Obligations hereunder are and will be within the definition of
         'Senior Indebtedness' included in such provisions. The Additional
         Senior Subordinated Notes, when issued and sold, will either have been
         registered or qualified under applicable federal and state securities
         laws or be exempt therefrom.

                           (e) Borrower has the limited liability company power
         and authority to issue the Permitted Seller Notes. The Permitted Seller
         Notes, when issued and paid for, will be the legally valid and binding
         obligations of Borrower, enforceable against Borrower in accordance
         with their respective terms, except as may be limited by bankruptcy,
         insolvency, reorganization, moratorium or similar laws relating to or
         limiting creditors' rights generally or by equitable principles
         relating to enforceability. The subordination provisions of the secured
         Permitted Seller Notes and the unsecured Permitted Seller Notes, if
         applicable, will be enforceable against the holders thereof and the
         Loans and all other monetary Obligations hereunder are and will be
         within the definition of 'Senior Indebtedness' included in such
         provisions. The Permitted Seller Notes, when issued and

                                     17
<PAGE>


         sold, will either have been registered or qualified under applicable
         federal and state securities laws or be exempt therefrom."

         (33) Section 4.20 of the Credit Agreement is hereby amended by (i)
inserting "(a)" before the first word thereof and (ii) adding the following as
new paragraph (b) thereof:

                           "(b) Holdings and Borrower shall have delivered to
         Co-Agents complete and correct (i) copies of each Additional Related
         Agreement and of all exhibits and schedules thereto prior to or as of
         the date of execution thereof and (ii) copies of any material
         amendment, restatement, supplement or other modification to or waiver
         of each Additional Related Agreement entered into after the date
         thereof. Except to the extent otherwise expressly set forth herein or
         in the schedules hereto, and subject to the qualifications set forth
         therein, each of the representations and warranties (a) given by any
         Credit Party in any Additional Related Agreement and (b) given in any
         Additional Related Agreement by any other party to any Additional
         Related Agreement, in each case shall be true and correct in all
         material respects as of the date thereof (or as of any earlier date to
         which such representation and warranty specifically relates).
         Notwithstanding anything in any Additional Related Agreement to the
         contrary, the representations and warranties of each Credit Party set
         forth in this Section 4.20 shall, solely for purposes hereof, survive
         after the date of such Additional Related Agreement for the benefit of
         Lenders. All Governmental Authorizations and all other authorizations,
         approvals and consents of any other Person required by the Additional
         Related Agreements shall have been obtained and shall be in full force
         and effect. At the time of consummation of each transaction
         contemplated by each Additional Related Agreement, all of the
         conditions set forth therein shall have been satisfied and each such
         transaction shall have been consummated in accordance with all
         applicable laws."

         (34) Section 6.1 of the Credit Agreement is hereby amended by (i)
replacing the words "of not less than" in the second line of paragraph (h)
thereof with the words "equal to", (ii) inserting "and the Additional Senior
Subordinated Notes" after the words "Senior Subordinated Notes" in clause (i)
thereof, (iii) deleting the word "and" at the end of paragraph (n) thereof and
(iv) adding the following paragraphs (p), (q) and (r) after paragraph (o)
thereof:

                           "(p) Indebtedness of Borrower or any of its Included
         Subsidiaries in respect of Permitted Seller Debt, provided (i) the
         aggregate outstanding principal amount of all such Permitted Seller
         Debt shall not exceed $20,000,000 at any time, (ii) such Permitted
         Seller Debt shall be unsecured unless it initially represents 80% or
         more of the aggregate consideration for any Permitted Acquisition,

                                       18
<PAGE>

         (iii) if such Permitted Seller Debt initially represents 80% or more of
         the aggregate consideration for the applicable Permitted Acquisition
         and is secured, it shall (A) be evidenced by a Permitted Secured Seller
         Note and (B) be issued by an Acquisition Subsidiary, (iv) if such
         Permitted Seller Debt is unsecured, it shall be evidenced by a
         Permitted Unsecured Seller Note, (v) no more than ten Permitted Seller
         Notes shall be outstanding at any time, (vi) such Permitted Seller Debt
         shall mature no earlier than five years from the date of issuance
         thereof, (vii) no payment in respect of the principal of any such
         Permitted Seller Debt shall be required or made prior to January 1,
         2000, (viii) payments in respect of the principal of all outstanding
         Permitted Seller Debt shall not exceed an aggregate annual principal
         amount of (A) $2,000,000 in 2000, (B) $3,000,000 in 2001 and (C)
         $4,000,000 in 2002 and each year thereafter, (ix) no payment in respect
         of the principal of any Permitted Seller Debt shall be permitted to be
         made if such payment, together with all prior payments in respect of
         the principal of such Permitted Seller Debt, would exceed the aggregate
         amount of all payments that would have been made at or prior to such
         time in respect of such Permitted Seller Debt pursuant to the
         application of a straight line amortization schedule, (x) payments in
         respect of the principal of and interest on Permitted Seller Debt shall
         not be payable more frequently than quarterly, (xi) secured Permitted
         Seller Debt shall not bear Cash interest at a rate in excess of 8.5%
         per annum, (xii) unsecured Permitted Seller Debt shall not bear Cash
         interest at a rate in excess of 10% per annum, (xiii) such Permitted
         Seller Debt shall be non-recourse to any Credit Party or any Credit
         Party's assets (other than the Credit Party that is the obligor with
         respect thereto), and no Credit Party shall guaranty or otherwise incur
         any Contingent Obligation with respect to such Permitted Seller Debt,
         (xiv) Borrower shall provide Administrative Agent with no less than ten
         Business Days' prior written notice of any proposed incurrence of
         Permitted Seller Debt, (xv) commencing no less than ten Business Days
         in advance of any proposed incurrence of Permitted Seller Debt,
         Borrower shall provide Administrative Agent with drafts of all
         agreements, documents and information in connection with such proposed
         Permitted Seller Debt, including, without limitation, the proposed
         purchase agreement for the applicable Permitted Acquisition, the
         proposed Permitted Seller Note, and, if such Permitted Seller Debt is
         to be secured, the proposed security agreement with respect to such
         security interest, and each such agreement and document shall be in
         form and substance reasonably satisfactory to Administrative Agent, and
         (xvi) Borrower shall deliver to Co-Agents execution copies of each
         Additional Related Agreement that relates to any Permitted Seller Debt
         and all exhibits and schedules thereto prior to or as of the date of
         execution thereof (including, without limitation, copies of any
         opinions of counsel delivered to the parties in connection with such
         transaction, accompanied by a letter from each such counsel authorizing
         Lenders to rely upon such opinion to the same extent as though it were
         addressed to Lenders, except in the case of any such legal opinion
         rendered by counsel to any Person other than a Credit Party to the
         extent such

                                       19
<PAGE>


         counsel has refused to deliver such a letter on the basis that it is
         inconsistent with such counsel's internal policies);

                           (q) Indebtedness of Borrower and Muzak Finance in
         respect of the Additional Senior Subordinated Notes, provided (i) such
         Indebtedness (A) shall be unsecured and subordinated to the Obligations
         of Borrower hereunder on terms and conditions substantially the same as
         (and no less favorable to Lenders than) those applicable to the Senior
         Subordinated Notes, other than with respect to the interest rate
         thereon, and such terms and conditions shall be otherwise reasonably
         satisfactory to Co-Agents, (B) shall mature no earlier than December
         31, 2007, (C) shall contain other terms and conditions substantially
         the same as (and no less favorable to Lenders than) those applicable to
         the Senior Subordinated Notes and such terms and conditions shall be
         otherwise reasonably satisfactory to Co-Agents and (D) shall be issued
         in one transaction, (ii) Borrower and its Subsidiaries shall be in
         compliance with Section 6.6 after giving effect to the proposed
         issuance of the Additional Senior Subordinated Notes on a Pro Forma
         Basis as of the most recently ended Fiscal Quarter for which a
         Compliance Certificate has been delivered pursuant to Section 5.1(d),
         (iii) the terms and conditions of the Additional Senior Subordinated
         Note Indenture shall be substantially the same as (and no less
         favorable to Lenders than) those of the Senior Subordinated Note
         Indenture and such terms and conditions shall be otherwise reasonably
         acceptable to the Co-Agents, (iv) the Net Additional Proceeds shall be
         applied as follows: (A) first, Borrower shall make all mandatory
         prepayments required pursuant to Section 2.12(d)(ii)(A), (B) next,
         Borrower may repay Permitted Sponsor Subordinated Debt to the extent
         permitted pursuant to Section 6.4(a)(x), (C) next, Borrower may use up
         to $20,000,000 to make Permitted Acquisitions over a 180-day period (as
         such period may be extended by 60 days as set forth in Section
         2.12(d)(ii), (D) next, Borrower shall make any mandatory prepayments
         required pursuant to Section 2.12(d)(ii)(B), (E) next, Borrower may use
         any remaining Net Additional Proceeds to make Permitted Acquisitions
         over a 180-day period (as such period may be extended by 60 days as set
         forth in Section 2.12(d)(ii)), and (F) finally, to the extent that
         Borrower does not make Permitted Acquisitions as permitted during such
         180-day period (as such period may be extended by 60 days as set forth
         in Section 2.12(d)(ii)), Borrower shall make the mandatory prepayments
         required pursuant to the last sentence of Section 2.12(d)(ii), (v) no
         Default or Event of Default shall have occurred or be continuing or
         would result from such issuance, (vi) Borrower shall provide Co-Agents
         with no less than fifteen Business Days' prior written notice of any
         proposed issuance of Additional Senior Subordinated Notes, (vii)
         commencing no less than fifteen Business Days in advance of any
         proposed issuance of Additional Senior Subordinated Notes, Borrower
         shall provide Co-Agents with drafts of all proposed Additional Senior
         Subordinated Note Related Documents and information in connection with
         such proposed issuance, and each such proposed Additional

                                       20
<PAGE>

         Senior Subordinated Note Related Document shall be in form and
         substance reasonably satisfactory to Co-Agents and (viii) Borrower
         shall deliver to Co-Agents execution copies of each Additional Senior
         Subordinated Note Related Document and all exhibits and schedules
         thereto prior to or as of the date of execution thereof (including,
         without limitation, copies of any opinions of counsel delivered to the
         parties in connection with such transaction, accompanied by a letter
         from each such counsel authorizing Lenders to rely upon such opinion to
         the same extent as though it were addressed to Lenders, except in the
         case of any such legal opinion rendered by counsel to any Person other
         than a Credit Party to the extent such counsel has refused to deliver
         such a letter on the basis that it is inconsistent with such counsel's
         internal policies); and

                           (r) Holdings Preferred Stock, provided (i) (A) the
         terms of such Holdings Preferred Stock shall provide that no Cash
         dividends shall be payable or paid thereon until after the fifth
         anniversary of the date of issuance thereof, (B) such Holdings
         Preferred Stock shall not mature or provide for any repurchase or
         redemption thereof, in whole or in part, contingent or otherwise, on or
         prior to December 31, 2007, (C) the terms and conditions thereof shall
         be reasonably satisfactory to Co-Agents and (D) such Holdings Preferred
         Stock shall be issued in one transaction, (ii) Holdings shall
         contribute the Preferred Stock Proceeds thereof to Borrower as Equity
         Capital and thereafter the Preferred Stock Proceeds thereof shall be
         applied by Borrower as follows: (A) first, Borrower shall make the
         mandatory prepayment required pursuant to Section 2.12(e)(iii), (B)
         next, Borrower may repay Permitted Sponsor Subordinated Debt to the
         extent permitted pursuant to Section 6.4(a)(x), (C) finally, Borrower
         may use any remaining Preferred Stock Proceeds to make Permitted
         Acquisitions, (iii) Holdings shall provide Co-Agents with no less than
         fifteen Business Days' prior written notice of any proposed issuance of
         Holdings Preferred Stock, (iv) commencing no less than fifteen Business
         Days in advance of any proposed issuance of Holdings Preferred Stock,
         Holdings shall provide Co-Agents with drafts of all agreements,
         documents and information in connection with such proposed Holdings
         Preferred Stock, and each such proposed agreement and document shall be
         in form and substance reasonably satisfactory to Co-Agents and (v)
         Holdings shall deliver to Co-Agents execution copies of each Additional
         Related Agreement that relates to the Holdings Preferred Stock and all
         exhibits and schedules thereto prior to or as of the date of execution
         thereof (including, without limitation, copies of any opinions of
         counsel delivered to the parties in connection with such transaction,
         accompanied by a letter from each such counsel authorizing Lenders to
         rely upon such opinion to the same extent as though it were addressed
         to Lenders, except in the case of any such legal opinion rendered by
         counsel to any Person other than a Credit Party to the extent such
         counsel has refused to deliver such a letter on the basis that it is
         inconsistent with such counsel's internal policies);"

                                       21
<PAGE>


      (35) Section 6.2 of the Credit Agreement is hereby amended by (i) deleting
the "and" at the end of paragraph (1) thereof, (ii) replacing the period at the
end of paragraph (m) thereof with "; and" and (iii) adding the following as new
paragraph (n) thereof:

                           "(n) Permitted Seller Debt Liens incurred by an
         Acquisition Subsidiary as security for Permitted Seller Debt; provided
         (i) such Permitted Seller Debt Liens shall only be permitted to the
         extent that such Liens will secure Permitted Seller Debt that initially
         represents 80% or more of the aggregate consideration of the applicable
         Permitted Acquisition, (ii) such Permitted Seller Debt Liens shall not
         at any time cover or encumber any assets or property other than the
         assets or property financed by the applicable Permitted Seller Debt,
         except that such Permitted Seller Debt Liens may extend to assets or
         properties that replace the original assets or properties so financed,
         (iii) such Permitted Seller Debt Liens shall not at any time cover or
         encumber any after-acquired property of the applicable Acquisition
         Subsidiary, except as set forth in clause (ii) with respect to
         replacement property, (iv) the applicable secured party shall not at
         any time be entitled to receive a percentage of the proceeds or other
         payments in respect of such assets or property that would exceed the
         percentage of the consideration for such Permitted Acquisition that was
         financed with the applicable Permitted Seller Debt (i.e., if 80% of the
         consideration for a Permitted Acquisition is financed with Permitted
         Seller Debt, then the applicable secured party shall not be entitled to
         receive more than 80% of any proceeds or payments in respect of the
         assets or property that are securing such Permitted Seller Debt), (v)
         Administrative Agent, for the benefit of Lenders, Lender Counterparties
         and Indemnitees shall have (A) a valid and perfected Lien covering all
         assets and property transferred pursuant to a Permitted Acquisition in
         which Permitted Seller Debt was incurred and (B) a valid and perfected
         Lien covering all other property of the applicable Acquisition
         Subsidiary, and each Lien described in clauses (A) and (B) shall be
         prior to all Liens other than any Permitted Liens, and (vi) Borrower
         shall have delivered drafts and execution copies of all agreements and
         documents governing the terms and conditions of each such Permitted
         Seller Debt Lien as required by Section 6.1(p), and each such agreement
         and document shall be in form and substance satisfactory to
         Administrative Agent."

         (36) Section 6.4(a)(ii) of the Credit Agreement is hereby amended in
its entirety as follows:

                           "(ii) Borrower may make regularly scheduled payments
         of interest in respect of the Senior Subordinated Notes and the
         Additional Senior Subordinated Notes in accordance with the terms of,
         and only to the extent required by, and subject to the subordination
         provisions contained in, each of the Senior Subordinated Note


                                       22
<PAGE>

         Indenture and the Additional Senior Subordinated Note Indenture, as
         each su ch Indenture may be amended from time to time to the extent
         permitted under Section 6.13;"

         (37) Section 6.4(a) is hereby amended by (i) deleting the word "and" at
the end of paragraph (viii) thereof, (ii) replacing the period at the end of
paragraph (ix) thereof with "; and", and (iii) adding the following as new
paragraphs (x), (xi), (xii), and (xiii) thereof:

                           "(x) if Borrower shall have received (A) aggregate
         gross Cash proceeds from the issuance of Additional Senior Subordinated
         Notes in excess of $50,000,000 or (B) any Preferred Stock Proceeds,
         then substantially simultaneously with the issuance of such Additional
         Senior Subordinated Notes or Holdings Preferred Stock, as applicable,
         Borrower and Holdings may repay up to $30,000,000 in aggregate
         principal amount of Permitted Sponsor Subordinated Debt, together with
         any accrued and unpaid interest thereon, to the extent of available Net
         Additional Proceeds or Preferred Stock Proceeds, as applicable,
         provided that immediately prior thereto Borrower shall have made all
         mandatory prepayments of Revolving Loans required pursuant to Section
         2.12(d)(ii) or Section 2.12(e)(iii), as applicable, in connection with
         such issuance of Additional Senior Subordinated Notes or Holdings
         Preferred Stock, as applicable;

                           (xi) Borrower and any Included Subsidiary may make
         regularly scheduled payments of interest and principal in respect of
         Permitted Seller Debt to the extent permitted by Section 6.2(p) and in
         accordance with the terms of, and only to the extent required by, and
         subject to the subordination and other provisions contained in, the
         Permitted Seller Notes, as any such Permitted Seller Note may be
         amended from time to time to the extent permitted under Section 6.13;

                           (xii) beginning in the sixth year after the issuance
         of the Holdings Preferred Stock, Borrower may make Restricted Junior
         Payments to Holdings in an amount sufficient to permit Holdings to make
         regularly scheduled dividend payments on the Holdings Preferred Stock,
         in accordance with the terms of, and only to the extent required by the
         terms of, such Holdings Preferred Stock, provided (a) Holdings applies
         such amounts to the payment of such dividends, (b) after giving effect
         to such payment, Borrower shall be in compliance with Section 6.6 on a
         Pro Forma Basis as of the most recently ended Fiscal Quarter for which
         a Compliance Certificate has been delivered pursuant to Section 5.1(d),
         and (c) such dividend payments may only be made with respect to
         dividends accruing on the Holdings Preferred Stock in the sixth year
         after the issuance thereof; and

                           (xiii) Holdings may make dividend payments on the
         Holdings Preferred Stock with amounts received from Borrower described
         in clause (xii) above."

                                       23
<PAGE>


         (38) Section 6.6(d) of the Credit Agreement is hereby amended by
replacing the last reference to the date "1/1/02" contained therein with
"1/1/03".

         (39) Section 6.7 of the Credit Agreement is hereby amended by (i)
inserting the phrase "(other than any Acquisition Subsidiary)" after the words
"Included Subsidiary" in the first line of paragraph (a) thereof, (ii) replacing
the number "$25,000,000" in clause (i) of paragraph (f) thereof with the number
"$35,000,000", (iii) inserting the phrase "prior to December 31, 1999," at the
beginning of clause (ii) of paragraph (f) thereof, (iv) replacing the "and" with
a comma at the end of clause (ii) of paragraph (f) thereof, (v) inserting the
following as new clause (iii) thereof:

                           "(iii) in any fiscal year after 1999, the aggregate
         amount for all acquisitions in such fiscal year shall constitute no
         more than an amount equal to the sum of (A) $25,000,000, (B) an amount
         equal to the Net Additional Proceeds in connection with any issuance of
         Additional Senior Subordinated Notes during such fiscal year less the
         amount of any repayment of Permitted Sponsor Subordinated Debt made
         with such proceeds during such fiscal year, (C) an amount equal to the
         net proceeds of any New Tranche B Term Loans made to the Borrower
         during such fiscal year, (D) an amount equal to the net proceeds of any
         Permitted Sponsor Subordinated Debt issued to the Borrower or Holdings
         during such fiscal year and (E) an amount equal to the Preferred Stock
         Proceeds in connection with any issuance of Holdings Preferred Stock
         during such fiscal year less the amount of any repayment of Permitted
         Sponsor Subordinated Debt made with such proceeds during such fiscal
         year, and"

and (vi) replacing "(iii)" with "(iv)" in clause (iii) of paragraph (f) thereof.

                  (a) Section 6.12(b) of the Credit Agreement is hereby amended
by (i) inserting the words "and Additional Related Agreements" after the words
"Related Agreements" in clause (i) thereof and (ii) inserting the words "and
Additional Related Agreements to which it is a party" after the words "Related
Agreements" in clause (iii) thereof.

         (40) Section 6.13 of the Credit Agreement is hereby amended by (i)
inserting the words "or any Additional Related Agreement" after the words
"Related Agreement" in the fourth line of paragraph (a) thereof and (ii)
inserting ", secured Permitted Seller Notes" after the words "Holdings Notes" in
each of the second, fourth, ninth and thirteenth lines in paragraph (b) thereof
and (iii) replacing paragraph (c) thereof in its entirety with the following:

                           "(c) Borrower shall not designate any Indebtedness as
         "Designated Senior Indebtedness" or its equivalent (as defined or used
         in either the Senior Subordinated Note

                                       24
<PAGE>

         Indenture or the Additional Senior Subordinated Note Indenture) for
         purposes of either the Senior Subordinated Note Indenture or the
         Additional Senior Subordinated Note Indenture, in either case without
         the prior written consent of Requisite Lenders."

         (41) Section 6.15 of the Credit Agreement is hereby amended by
replacing the parenthetical phrase in clause (e) thereof with the following
"(other than obligations under the Credit Documents, the Senior Subordinated
Note Related Documents and any Additional Senior Subordinated Note Related
Documents or any documentation relating to any Holdings Preferred Stock)".

         (42) Section 8.1(b) of the Credit Agreement is hereby amended by (i)
inserting "that constitutes Subordinated Indebtedness, secured Permitted Seller
Debt or Holdings Notes or that is" after the parenthetical phrase in the third
line of clause (i) thereof and (ii) deleting the phrase "in the individual or
aggregate principal amounts" in clause (ii)(1) thereof.

         (43) Section 8.1(n) of the Credit Agreement is hereby amended by
inserting the words "and Additional Related Agreements" after the words "Related
Agreements" in clause (i) thereof.

         (44) The second sentence of Section 10.8 of the Credit Agreement is
hereby amended by (i) replacing the "and" between "10.3" and "10.4" with a comma
and (ii) inserting "and 10.20" after "10.4".

         (45) The Credit Agreement is hereby amended by inserting the following
new Section after Section 10.19:

                           "10.20. Payment Currency. The obligation of each
         Credit Party under this Agreement to make payments hereunder in the
         applicable currency (the "Agreement Currency") shall not be discharged
         or satisfied by payment, including any tender or recovery pursuant to
         any judgment expressed in or converted into any other currency (the
         "Payment Currency") except to the extent that such payment, tender or
         recovery of the Payment Currency results in the effective receipt by
         Lenders and the relevant Issuing Banks, as the case may be, of the full
         amount of the Agreement Currency payable under this Agreement and each
         Credit Party agrees to indemnify Lenders and the relevant Issuing
         Banks, as the case may be (and Lenders and the relevant Issuing Banks,
         as the case may be, shall have an additional legal claim), for any
         difference between such full amount and the amount effectively received
         by such Lenders and such Issuing Banks, as the case may be, pursuant to
         any such payment, tender or recovery. Each Lender's and Issuing Bank's
         determination of amounts effectively received by such Lender or Issuing
         Bank shall be presumed correct absent manifest error. The obligations
         of each Credit Party under this subsection shall survive the
         termination of this

                                       25
<PAGE>

         Agreement and the payment of the Loans, the cancellation or expiration
         of the Letters of Credit and the reimbursement of any amounts drawn
         thereunder, and the termination is hereof."

         (46) The Credit Agreement is hereby amended by adding the form of
Exhibit J which is attached hereto as Annex A.

         (47) Exhibit D of the Credit Agreement is hereby amended in its
entirety with the form of Exhibit D attached hereto as Annex B.

         (48) The Credit Agreement is hereby amended by adding the form of
Exhibit K which is attached hereto as Annex C and the form of Exhibit L which is
attached hereto as Annex D.

      2. Consent. The terms and conditions of the Subordinated Note are
acceptable to the undersigned, and the loan incurred pursuant to the
Subordinated Note will constitute "Permitted Sponsor Subordinated Debt" under
the Credit Agreement.

      3. Effectiveness. This Amendment shall not be effective until such time as
(a) the Credit Parties, Administrative Agent, Issuing Bank and as many Lenders
as may be necessary to comprise the Second Amendment Requisite Lenders (as
hereafter defined) shall have indicated their consent by the execution and
delivery of the signature pages hereof to Administrative Agent and (b) Borrower
shall have paid to Administrative Agent for the account of each Lender signatory
hereto an amendment fee in an amount equal to 0.125% of the sum of such Lender's
Revolving Commitment and Term Loan Exposure. The "Second Amendment Requisite
Lenders" shall mean the following Lenders: (i) Lenders having or holding more
than 66-2/3% of the sum of (A) the aggregate Tranche A Term Loan Exposure of all
Lenders plus (B) the aggregate Tranche B Term Loan Exposure of all Lenders plus
(C) the aggregate Tranche C Term Loan Exposure of all Lenders plus (D) the
aggregate Revolving Exposure of all Lenders and (ii) Requisite Class Lenders
having more than 50% of the sum of the aggregate Revolving Exposure and the
aggregate Tranche A Term Loan Exposure of all Lenders.

      4. Representations and Warranties of Each Credit Party. Each Credit Party
hereby represents and warrants to the Administrative Agent and the Lenders that:

         (1) the execution, delivery and performance of this Amendment have been
duly authorized by all necessary action on the part of each Credit Party. The
execution, delivery and performance by each Credit Party of this Amendment and
the consummation of the transactions contemplated by this Amendment do not and
will not (a) violate any provision of any law or governmental rule or regulation
applicable to such Credit Party, the Organizational Documents of such Credit
Party, or any order, judgment or decree of any court or other agency of
governmental binding on any Credit Party, (b)

                                       26
<PAGE>


conflict with, result in a breach of or constitute (with due notice or
lapse of time or both) a default under any Contractual Obligation of any Credit
Party (including, without limitation, the Senior Subordinated Note Indenture),
(c) result in or require the creation or imposition of any Lien upon any of the
properties or assets of any Credit Party or any of its Subsidiaries, or (d)
require the approval of members of any Credit Party or any approval or consent
of any Person under any Contractual Obligation, except for such approvals or
consents which will be obtained on or before the date hereof and disclosed in
writing to the Lenders and except for any such approvals or consents the failure
of which to obtain will not have a Material Adverse Effect;

         (2) this Amendment and each Credit Document has been duly executed and
delivered by each Credit Party and is the legally valid and binding obligation
of such Credit Party, enforceable against such Credit Party in accordance with
its respective terms, except as may be limited by bankruptcy, insolvency,
reorganization, moratorium or similar laws relating to or limiting creditors'
rights generally or by equitable principles relating to enforceability;

         (3) on or as of the date hereof, and both before and after giving
effect to this Amendment and the transactions contemplated hereunder, no Default
or Event of Default has occurred and is continuing; and

         (4) the representations and warranties of each Credit Party contained
in the Credit Agreement and the Credit Documents are true and correct on and as
of the date hereof as if made on and as of the date hereof, except to the extent
such representations and warranties expressly relate to a specific date.

         5. Acknowledgments and Covenants of Each Credit Party. Each Credit
Party hereby (a) reaffirms and admits the validity and enforceability of the
Credit Agreement and the other Credit Documents and all of its obligations
thereunder, (b) agrees and admits that it has no defenses to or offsets against
any of its obligations to the Administrative Agent or any Lender under the
Credit Documents, and (c) agrees to pay all of expenses of the Co-Agents
(including counsel fees and disbursements) incurred in connection with the
preparation, negotiation and completion of this Amendment.

         6. Status of Credit Documents. This Amendment is limited solely for the
purposes and to the extent expressly set forth herein, and, except as expressly
modified hereby, the terms, provisions and conditions of the Credit Documents
and the Liens granted thereunder shall continue in full force and effect and are
hereby ratified and confirmed in all respects.

                                       27

<PAGE>

         7. Counterparts. This Amendment may be executed in any number of
counterparts all of which, taken together, shall constitute one Amendment. In
making proof of this Amendment, it shall only be necessary to produce the
counterpart executed and delivered by the party to be charged.

         8. Governing Law. THIS AMENDMENT AND THE RIGHTS AND OBLIGATIONS OF THE
PARTIES HEREUNDER SHALL BE GOVERNED BY, AND SHALL BE CONSTRUED AND ENFORCED IN
ACCORDANCE WITH, THE LAWS OF THE STATE OF NEW YORK (INCLUDING SECTION 5-1401 OF
THE GENERAL OBLIGATIONS LAW OF THE STATE OF NEW YORK), WITHOUT REGARD TO
CONFLICT OF LAWS PRINCIPLES THEREOF.

                  IN WITNESS WHEREOF, the parties hereto have caused this Second
Amendment and Consent to be duly executed and delivered by their respective
officers thereunto duly authorized as of the date first written above.

                        MUZAK LLC

                        By:_____________________________
                        Name:___________________________
                        Title:____________________________

                        CANADIAN IMPERIAL BANK OF COMMERCE
                        as Administrative Agent and a Lender

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________


                        GOLDMAN SACHS CREDIT PARTNERS L.P., as
                        Syndication Agent and a Lender

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________


                        BANKBOSTON, N.A., as Issuing Bank and a Lender

                        By:_____________________________
                        Name:___________________________
                        Title:____________________________


                                      s-28
<PAGE>

                        MAGNETITE ASSET INVESTORS LLC

                        By:_____________________________
                        Name:___________________________
                        Title:____________________________

                        CARAVELLE INVESTMENT FUND, L.L.C.

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________


                        COAST BUSINESS CREDIT, a division of
                        SOUTHERN PACIFIC BANK

                        By:_____________________________
                        Name:___________________________
                        Title:____________________________


                        KZH CNC LLC

                        By:_____________________________
                        Name:___________________________
                        Title:____________________________

                        NORTH AMERICAN SENIOR FLOATING
                        RATE FUND
                        By: CypressTree Investment Management Company,
                        Inc. as Portfolio Manager

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________


                        CYPRESSTREE SENIOR FLOATING
                        RATE FUND
                        By: CypressTree Investment Management Company,
                        Inc. as Portfolio Manager

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                                      S-29

<PAGE>

                        KZH CYPRESSTREE-1 LLC

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        CYPRESSTREE INVESTMENT FUND, LLC
                        By: CypressTree Investment Management Company,
                        Inc. its Managing Member

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        CYPRESSTREE INVESTMENT PARTNERS I, LTD.
                        By: CypressTree Investment Management Company,
                        Inc. as Portfolio Manager

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        CYPRESSTREE INSTITUTIONAL FUND, LLC
                        By: CypressTree Investment Management Company,
                        Inc. its Managing Member

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________


                        CYPRESSTREE INVESTMENT MANAGEMENT COMPANY, INC.
                        As:  Attorney-in-Fact and on behalf of First Allmerica
                        Financial Life Manager

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________


                                      S-30
<PAGE>

                        FREMONT INVESTMENT & LOAN

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        MERRILL LYNCH SENIOR FLOATING RATE FUND, INC.

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        MERRILL LYNCH SENIOR FLOATING RATE FUND II, INC.

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        MERRILL LYNCH PRIME RATE PORTFOLIO
                        By: Merrill Lynch Asset Management, L.P., as
                        Investment Advisor

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        WINGED FOOT FUNDING TRUST

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                         NEW YORK LIFE INSURANCE COMPANY

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                                      S-31


                        SANKATY ADVISORS, INC., as
                        Collateral Manager for GREAT POINT
                        CLO 1999-1 LTD.

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        SRF TRADING, INC.

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        STEIN, ROE AND FARNHAM CLO I

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        THE TORONTO-DOMINION BANK

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________

                        VAN KAMPEN PRIME RATE INCOME TRUST

                        By:_____________________________
                        Name:___________________________
                        Title:__________________________


     By signing below, the Guarantors (w) ratify and reaffirm the Credit
     Documents to which they are a party, (x) acknowledge this Amendment and (y)
     agree and admit that they have no defenses or offsets against any of their
     obligations to the Administrative Agent or any Lender under the Credit
     Documents.

     MUZAK HOLDINGS LLC

     By:_____________________________
     Name:___________________________
     Title:__________________________
                                      S-32

<PAGE>

     MUZAK CAPITAL CORPORATION

     By:_____________________________
     Name:___________________________
     Title:__________________________

     MLP ENVIRONMENTAL MUSIC, LLC

     By:_____________________________
     Name:___________________________
     Title:____________________________

     ELECTRO-SYSTEMS CORPORATION

     By:_____________________________
     Name:___________________________
     Title:____________________________

     BUSINESS SOUND, INC.

     By:_____________________________
     Name:___________________________
     Title:____________________________

     BI ACQUISITION, LLC

     By:_____________________________
     Name:___________________________
     Title:____________________________


                                      S-33
<PAGE>


                                     ANNEX B


                                                                    EXHIBIT D TO
                                                                CREDIT AGREEMENT


                                     FORM OF
                                 ISSUANCE NOTICE

              Reference is made to the Credit and Guaranty Agreement, dated as
     of March 18,1999 (as it may be amended, supplemented or otherwise modified,
     the "Credit Agreement"), by and among Muzak LLC (formerly known as Audio
     Communications Network, LLC), a Delaware limited liability company
     ("Company"), Muzak Holdings LLC, a Delaware limited liability company
     ("Holdings"), certain Subsidiaries of Company, the financial institutions
     listed therein as Lenders, Goldman Sachs Credit Partners L.P. ("GSCP"), as
     Syndication Agent, Canadian Imperial Bank of Commerce, as Administrative
     Agent and GSCP and CIBC Oppenheimer Corp., as Co-Lead Arrangers.
     Capitalized terms used and not defined herein shall have the meanings
     assigned to such terms in the Credit Agreement.

              Pursuant to Section 2.2A(b) of the Credit Agreement, Company
     desires Letters of Credit to be issued in accordance with such Section of
     the Credit Agreement on _________________ (the "Credit Date") as follows:

      11. Type of Letter of Credit to be issued (Documentary or Standby):

- -------------------------------------------------------------------------------

      12. Currency in which Letter of Credit is to be denominated (Dollars or
Yen):

- -------------------------------------------------------------------------------

      13. Aggregate Face Amount of Letter of Credit to be issued:

- -------------------------------------------------------------------------------

      14. Name and Address of the Beneficiary: --------------------------------

- -------------------------------------------------------------------------------

- -------------------------------------------------------------------------------

      15. Expiration Date:
                         -------------------------------------------------------

  <PAGE>


         Attached hereto for each such Letter of Credit is either (a) the
verbatim text of such proposed Letter of Credit, or (b) a description of the
proposed terms and conditions of such Letter of Credit, including a precise
description of any documents to be presented by the beneficiary which, if
presented by the beneficiary prior to the expiration date of such Letter of
Credit, would require the Issuing Bank to make payment under such Letter of
Credit.

         The undersigned officer of the Company, to the best of his or her
knowledge, and the Company certify that (a) as of the Credit Date, the
representations and warranties contained in the Credit Documents are true,
correct and complete in all material respects on and as of such Credit Date to
the same extent as though made on and as of such date, except to the extent such
representations and warranties specifically relate to an earlier date, in which
case such representations and warranties were true, correct and complete in all
material respects on and as of such earlier date; (b) as of the Credit Date no
injunction or other restraining order shall have been issued and no hearing to
cause an injunction or other restraining order to be issued shall be pending or
noticed with respect to any action, suit or proceeding seeking to enjoin or
otherwise prevent the consummation of, or to recover any damages or obtain
relief as a result of, the issuance contemplated hereby; (c) each Credit Party
has performed in all material respects all agreements and satisfied all
conditions which the Credit Agreement or the Credit Documents provide shall be
performed or satisfied by it on or prior to the Credit Date; (d) after giving
effect to the issuance of the Letter of Credit on the Credit Date, (1) the
Letter of Credit Usage will not exceed the Letter of Credit Sublimit and (2) the
Foreign L/C Usage will not exceed the Foreign L/C Sublimit then in effect; and
(e) as of such Credit Date, no event has occurred and is continuing or would
result from the issuance contemplated hereby that would constitute an Event of
Default or a Default.


Date: ____________________          MUZAK LLC


                                                     By: ______________________
                                                            Name:
                                                            Title:

                                       2

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
This schedule contains summary financial information extracted from the
financial statements contained in the body of the accompanying Form 10-Q of
MUZAK HOLDINGS LLC and is qualified in its entirety by reference to such
financial statements.
</LEGEND>
<CIK> 0001085320
<NAME> MUZAK HOLDINGS LLC
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-END>                               SEP-30-1999
<CASH>                                           3,350
<SECURITIES>                                         0
<RECEIVABLES>                                   37,755
<ALLOWANCES>                                     3,009
<INVENTORY>                                      9,581
<CURRENT-ASSETS>                                52,626
<PP&E>                                          97,154
<DEPRECIATION>                                 (11,833)
<TOTAL-ASSETS>                                 437,338
<CURRENT-LIABILITIES>                           51,776
<BONDS>                                        157,874
                                0
                                          0
<COMMON>                                        73,378
<OTHER-SE>                                     (19,706)
<TOTAL-LIABILITY-AND-EQUITY>                   437,338
<SALES>                                         87,924
<TOTAL-REVENUES>                                87,924
<CGS>                                            9,870
<TOTAL-COSTS>                                   33,549
<OTHER-EXPENSES>                                51,862
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                              19,140
<INCOME-PRETAX>                                      0
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                            (16,292)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                    727
<CHANGES>                                            0
<NET-INCOME>                                   (15,565)
<EPS-BASIC>                                          0
<EPS-DILUTED>                                        0


</TABLE>

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
This schedule contains summary financial information extracted from the
financial statements contained in the body of the accompanying Form 10-Q of
MUZAK HOLDINGS FINANCE CORPORATION and is qualified in its entirety by reference
to such financial statements.
</LEGEND>
<CIK> 0001085319
<NAME> MUZAK HOLDINGS FINANCE CORP
<MULTIPLIER> 1

<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-END>                               SEP-30-1999
<CASH>                                               0
<SECURITIES>                                         0
<RECEIVABLES>                                        0
<ALLOWANCES>                                         0
<INVENTORY>                                          0
<CURRENT-ASSETS>                                     0
<PP&E>                                               0
<DEPRECIATION>                                       0
<TOTAL-ASSETS>                                       0
<CURRENT-LIABILITIES>                                0
<BONDS>                                              0
                                0
                                          0
<COMMON>                                             0
<OTHER-SE>                                           0
<TOTAL-LIABILITY-AND-EQUITY>                         0
<SALES>                                              0
<TOTAL-REVENUES>                                     0
<CGS>                                                0
<TOTAL-COSTS>                                        0
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                                      0
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                                  0
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                         0
<EPS-BASIC>                                          0
<EPS-DILUTED>                                        0


</TABLE>


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