ACCRUE SOFTWARE INC
10-Q, 1999-08-16
PREPACKAGED SOFTWARE
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<PAGE>   1

                                  UNITED STATES

                       SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549

                                    FORM 10-Q

(Mark One)

[X]     QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
        EXCHANGE ACT OF 1934

        For the quarterly period ended JUNE 30, 1999

                                       OR

[ ]     TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
        EXCHANGE ACT OF 1934

        For the transition period from _____ to _____

                        Commission file number 000-26437

================================================================================

                              ACCRUE SOFTWARE, INC.
             (Exact name of registrant as specified in its charter)

                DELAWARE                               94-3238684
     (State or other jurisdiction of      (I.R.S. Employer Identification No.)
     incorporation or organization)

                               48634 MILMONT DRIVE
                             FREMONT, CA 94538-7353
          (Address of principal executive offices, including zip code)

                                 (510) 580-4500
              (Registrant's telephone number, including area code)

             [FORMER NAME OR FORMER ADDRESS, IF APPLICABLE] (Former
   name, former address and former fiscal year, if changed since last report)

================================================================================

        Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.

                              Yes [ ]       No [X]

        As of AUGUST 11, 1999, there were 20,836,323 shares of the registrant's
Common Stock outstanding.



<PAGE>   2

                              ACCRUE SOFTWARE, INC.

                                      INDEX

<TABLE>
<CAPTION>
                                                                                     Page
                                                                                     ----
<S>                   <C>                                                            <C>
PART I. FINANCIAL INFORMATION

        ITEM 1.       CONDENSED FINANCIAL STATEMENTS (UNAUDITED)
                      CONDENSED BALANCE SHEETS
                           AT JUNE 30, 1999 AND MARCH 31, 1999                          3

                      CONDENSED STATEMENTS OF OPERATIONS
                           FOR THE THREE MONTHS ENDED JUNE 30, 1999 AND 1998            4

                      CONDENSED STATEMENTS OF CASH FLOWS
                           FOR THE THREE MONTHS ENDED JUNE 30, 1999 AND 1998            5

                      NOTES TO UNAUDITED CONDENSED FINANCIAL STATEMENTS                 6

        ITEM 2.       MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                      CONDITION AND RESULTS OF OPERATIONS                               7

        ITEM 3.       QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK       19

PART II.       OTHER INFORMATION

        ITEM 1.       LEGAL PROCEEDINGS                                                20

        ITEM 2.       CHANGES IN SECURITIES AND USE OF PROCEEDS                        20

        ITEM 3.       DEFAULTS UPON SENIOR SECURITIES                                  21

        ITEM 4.       SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS              21

        ITEM 5.       OTHER INFORMATION                                                22

        ITEM 6.       EXHIBITS AND REPORTS ON FORM 8-K                                 22

SIGNATURES                                                                             22
</TABLE>



<PAGE>   3

PART I.  FINANCIAL INFORMATION

ITEM 1.  CONDENSED FINANCIAL STATEMENTS

                              ACCRUE SOFTWARE, INC.
                                 BALANCE SHEETS
                      (IN THOUSANDS, EXCEPT PER SHARE DATA)


<TABLE>
<CAPTION>
                                                             JUNE 30,         MARCH 31,
                                                               1999             1999
                                                             --------         --------
                                                                             (UNAUDITED)
<S>                                                          <C>              <C>
ASSETS
    Current Assets:
        Cash and cash equivalents                            $    567         $  1,600
        Accounts receivable, net                                2,914            1,636
        Prepaids and other current assets                         173              144
                                                             --------         --------
    Total current assets                                        3,654            3,380

    Property and equipment, net                                 1,114              697

    Other assets                                                  297              127
                                                             --------         --------
TOTAL ASSETS                                                 $  5,065         $  4,204
                                                             ========         ========
LIABILITIES & STOCKHOLDERS' EQUITY
    Current liabilities:
        Accounts payable                                     $    794         $    294
        Accrued liabilities                                       692              645
        Deferred revenue                                        1,347              971
        Current portion long term debt                            136              136
                                                             --------         --------
    Total current liabilities                                   2,969            2,046

    Long term debt, net of current portion                        738              169
                                                             --------         --------
    Total liabilities                                           3,707            2,215
                                                             --------         --------
    Stockholders' equity
        Convertible preferred stock, $0.001 par value          12,876           12,876
        Common Stock, $0.001 par value                              7                5
        Additional paid-in capital                             10,460            6,538
        Notes receivable from stockholders                       (213)            (213)
        Unearned compensation                                  (7,136)          (4,726)
        Accumulated deficit                                   (14,636)         (12,491)
                                                             --------         --------
    Total stockholders' equity                                  1,358            1,989
                                                             --------         --------
TOTAL LIABILITIES & STOCKHOLDERS' EQUITY                     $  5,065         $  4,204
                                                             ========         ========
</TABLE>



See accompanying notes to the condensed financial statements.



<PAGE>   4


                              ACCRUE SOFTWARE, INC.
                            STATEMENTS OF OPERATIONS
                (UNAUDITED, IN THOUSANDS, EXCEPT PER SHARE DATA)

<TABLE>
<CAPTION>
                                                THREE MONTHS ENDED
                                             -----------------------
                                             JUNE 30,       JUNE 30,
                                              1999            1998
                                             --------       --------
<S>                                          <C>             <C>
Net revenue:
    Software license                         $ 1,524         $   183
    Maintenance and service                      404              98
                                             -------         -------
        Total revenue                          1,928             281
Cost of revenues
    Software license                              83              36
    Maintenance and service                      167              --
                                             -------         -------
        Total cost of revenues                   250              36
                                             -------         -------
Gross profit                                   1,678             245
                                             -------         -------

Operating expenses:
    Research and development                     683             703
    Sales and marketing                        1,520             680
    General and administrative                   324             336
    Stock-based compensation expense           1,242              --
                                             -------         -------
        Total operating expenses               3,769           1,718
                                             -------         -------
Loss from operations                          (2,091)         (1,474)
Other income (expense)                           (32)              0
Interest expense                                 (20)            (18)
                                             -------         -------
Net loss                                     $(2,143)        $(1,492)
                                             =======         =======
Net loss per share, basic and diluted        $ (0.56)        $ (0.49)
                                             =======         =======
Shares used in computing net loss per
    share, basic and diluted                   3,841           3,054
                                             =======         =======
</TABLE>



See accompanying notes to the condensed financial statements.



<PAGE>   5

                                 ACCRUE SOFTWARE, INC.
                               STATEMENTS OF CASH FLOWS
                               (UNAUDITED, IN THOUSANDS)

<TABLE>
<CAPTION>
                                                                   THREE MONTHS ENDED
                                                                ------------------------
                                                                JUNE 30,        JUNE 30,
                                                                  1999            1998
                                                                --------        --------
<S>                                                             <C>             <C>
Cash flows from operating activities:
    Net loss                                                     (2,143)        $(1,492)
    Adjustments to reconcile net loss to net cash used in
        operating activities:
        Depreciation and amortization                                71              36
        Provision for sales returns and doubtful accounts            50              --
        Amortization of discount on line of credit                    7              --
        Stock-based compensation expense                          1,242              --
        Changes in operating assets and liabilities:
            Accounts receivable                                  (1,328)            113
            Prepaid expenses and other current assets               (30)            (47)
            Other assets                                           (170)             --
            Accounts payable                                        500             310
            Accrued liabilities                                      47              72
            Deferred revenue                                        376             (12)
                                                                 ------         -------
                Net cash used in operating activities            (1,378)         (1,020)
                                                                 ------         -------

Cash flows from investing activities:
    Acquisition of property and equipment                          (487)            (65)
                                                                 ------         -------
                Net cash used in investing activities              (487)            (65)
                                                                 ------         -------
Cash flows from financing activities:
    Proceeds from issuance of preferred stock, net of
        issuance costs                                               --           1,502
    Proceeds from equipment loan                                    602              --
    Proceeds from note payable                                       --            (500)
    Proceeds from stock options exercised                           264
    Repayment of equipment loan                                     (34)             --
                                                                 ------         -------
                Net cash provided by financing activities           832           1,002
                                                                 ------         -------
Net decrease in cash and cash equivalents                        (1,033)            (84)
Cash and equivalents at beginning of period                       1,600             217
                                                                 ------         -------
Cash and equivalents at end of period                            $  567         $   133
                                                                 ======         =======

Supplemental disclosure of cash flow information:
    Notes payable converted to preferred stock                                  $   500
                                                                                =======
</TABLE>



See accompanying notes to the condensed financial statements.



<PAGE>   6

NOTES TO CONDENSED FINANCIAL STATEMENTS

NOTE 1 - BASIS OF PRESENTATION

The accompanying unaudited condensed financial statements reflect all
adjustments (consisting only of normal recurring adjustments) which, in the
opinion of management, are necessary for a fair presentation of the financial
results for the periods shown. The balance sheet as of March 31, 1999 was
derived from audited financial statements, but does not include all required
disclosures required by generally accepted accounting principles. These
condensed financial statements should be read in conjunction with the financial
statements and notes thereto included in the Company's report on Form S-1 (File
No. 333-79491) filed with the Securities and Exchange Commission.

The results of operations for the current interim period are not necessarily
indicative of results to be expected for the entire current year or other future
interim periods.

NOTE 2 - NET LOSS PER SHARE AND PRO FORMA NET LOSS PER SHARE

Basic and diluted net loss per share are computed using the weighted average
number of common shares outstanding. Options, warrants, shares subject to
repurchase and convertible preferred stock were not included in the computation
of diluted net loss per share because the effect would be anti-dilutive.

Net loss per share for the quarter ended June 30, 1998 does not include the
effect of approximately 4,773,000 shares of convertible preferred stock
outstanding, 1,287,408 stock options outstanding, 350,000 common stock warrants
outstanding, or approximately 62,000 shares of common stock issued and subject
to repurchase by the Company, because their effects are anti-dilutive.

Net loss per share for the quarter ended June 30, 1999 does not include the
effect of approximately 10,280,000 shares of convertible preferred stock
outstanding, 1,266,793 stock options outstanding, approximately 364,000 common
stock warrants outstanding, or approximately 2,516,000 shares of common stock
issued and subject to repurchase by the Company, because their effects are
anti-dilutive.

Pro forma net loss per share has been computed as described above except that it
gives effect to the conversion of preferred stock outstanding during the
relevant period, as follows:

<TABLE>
<CAPTION>
                                                                          THREE MONTHS ENDED
                                                                       ------------------------
                                                                       JUNE 30,        JUNE 30,
                                                                         1999            1998
                                                                       --------        --------
<S>                                                                    <C>              <C>
PRO FORMA NET LOSS PER SHARE, BASIC AND DILUTED:

Net loss                                                               $ (2,143)        $(1,492)
                                                                       ========         =======

Shares used in computing net loss per share, basic and diluted            3,841           3,054
Adjustment to reflect the assumed conversion of preferred stock          10,280           4,773
                                                                       --------         -------
Shares used in computing pro forma net loss, basic and diluted           14,121           7,827
                                                                       ========         =======
Pro forma net loss per share, basic and diluted                        $  (0.15)        $ (0.19)
                                                                       ========         =======
</TABLE>

NOTE 3 - EQUITY TRANSACTIONS

For the three months ended June 30, 1998, the Company did not record any
unearned stock compensation expense. For the three months ended June 30, 1999,
the company recorded unearned stock compensation expense of $3,652,682 for the
difference at the grant date between the exercise price and the deemed fair
value of the common stock underlying the options granted during that period.
Amortization of unearned compensation recognized for the three months ended June
30, 1998 and 1999 was $0 and $1,244,302, respectively.



<PAGE>   7

During the quarter ended June 30, 1999, the Company granted options to purchase
an aggregate of 653,000 shares of common stock pursuant to the Company's 1996
Stock Option Plan (the "Option Plan"), and the Company granted options to
purchase 50,000 shares of common stock pursuant to the Company's 1999 Directors'
Stock Option Plan. Also 1,226,279 shares of common stock were exercised pursuant
to the Option Plan.

NOTE 4 - SIGNIFICANT CUSTOMER AND GEOGRAPHIC INFORMATION

Revenue by geographic region is as follows:


<TABLE>
<CAPTION>
                                   THREE MONTHS ENDED
                               --------------------------
                               JUNE 30,          JUNE 30,
                                 1999              1998
                               --------          --------
<S>                            <C>               <C>
United States                  $  1,795          $    281
Foreign                             133                --
                               --------          --------
                               $  1,928          $    281
                               ========          ========
</TABLE>

No customer individually accounted for more than 10% of revenue for the quarter
ended June 30, 1999. Two customers individually accounted for 30% and 27%
respectively of revenue for the quarter ended June 30, 1998.

NOTE 5 - SUBSEQUENT EVENT

A Registration Statement on Form S-1 (File No. 333-79491) was filed on May 27,
1999, and declared effective by the Commission on July 29, 1999. The Company
offered an aggregate of 3,900,000 shares of its Common Stock for an aggregate
offering price of $39.0 million (the "IPO"). Net of underwriters' discounts and
commissions of 7% of the offering price, the Company received proceeds of $36.3
million from the IPO. In addition to the underwriters' discounts and
commissions, the Company estimates that it incurred approximately $0.7 million
in additional expenses related to the IPO, leaving it with approximately $35.6
million in net proceeds. Simultaneously with the closing of the IPO, all of the
Company's convertible preferred stock was automatically converted into an
aggregate of approximately 10,280,000 shares of common stock.

ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS

The following information should be read in conjunction with the condensed
historical financial information and the notes thereto included in this report
and Management's Discussion and Analysis of Financial Condition and Results of
Operations and related financial information contained in the Company's
Registration Statement on Form S-1 (File No. 333-79491).

THIS REPORT CONTAINS FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF SECTION
27A OF THE SECURITIES ACT OF 1933 AND SECTION 21E OF THE SECURITIES EXCHANGE ACT
OF 1934, INCLUDING, WITHOUT LIMITATION, STATEMENTS REGARDING THE COMPANY'S
EXPECTATIONS, BELIEFS, INTENTIONS OR FUTURE STRATEGIES THAT ARE SIGNIFIED BY THE
WORDS "EXPECTS", "ANTICIPATES", "INTENDS", "BELIEVES", OR SIMILAR LANGUAGE. ALL
FORWARD-LOOKING STATEMENTS INCLUDED IN THIS DOCUMENT ARE BASED ON INFORMATION
AVAILABLE TO THE COMPANY ON THE DATE HEREOF, AND THE COMPANY ASSUMES NO
OBLIGATION TO UPDATE ANY SUCH FORWARD-LOOKING STATEMENTS. ACTUAL RESULTS COULD
DIFFER MATERIALLY FROM THOSE PROJECTED IN THE FORWARD-LOOKING STATEMENTS. IN
EVALUATING THE COMPANY'S BUSINESS, PROSPECTIVE INVESTORS SHOULD CAREFULLY
CONSIDER THE INFORMATION SET FORTH BELOW UNDER THE CAPTION "RICK FACTORS" IN



<PAGE>   8

ADDITION TO THE OTHER INFORMATION SET FORTH HEREIN. THE COMPANY CAUTIONS
INVESTORS THAT ITS BUSINESS AND FINANCIAL PERFORMANCE ARE SUBJECT TO SUBSTANTIAL
RISKS AND UNCERTAINTIES.

OVERVIEW

Our principle product, Accrue Insight, is a software solution that collects
stores and analyzes detailed Web site traffic information and visitor activity
data and presents this information in detailed reports to help managers and
marketers make more effective merchandising and marketing decisions. We sell
Accrue Insight to customers for a license fee and also provide related
maintenance services. In addition, we provide professional services to assist
customers at every stage of Accrue Insight deployment, from identification of
specific business needs through enterprise integration and customization of
e-business analysis reporting, to delivering a rapid and effective
implementation. We also offer an application hosting service, Accrue Site
Knowledge (ASK) Service, that enables customers to outsource system
administration responsibilities in connection with their purchase of Accrue
Insight.

From our inception through March 31, 1997, our operations consisted primarily of
start-up activities, such as raising capital, recruiting personnel, conducting
research and development, developing our initial product, establishing the
market for our initial product and purchasing operating assets. During fiscal
1998 and 1999, we continued to invest in research and development, building
sales channels, expanding marketing activities and developing administrative
operations. In January 1997 we began shipping our initial product, Accrue
Insight 1.0 for analyzing Web site traffic. In February 1998 we released Accrue
Insight 2.0, which added scalability and functionality to provide e-business
analysis capabilities. In August 1998 we released Accrue Insight 2.5, which
added personalized Web pages and push technology for distributing reports via
email. From October 1998 through March 1999 we continued to expand the
functional capabilities of Accrue Insight through a series of releases including
an easy-to-use interface, a customized integration bridge with Vignette Story
Server, and enhanced network collection technology. In April 1999, we released
Accrue Insight 3.0, which adds new features that enhance Web data collection,
analysis, storage and reporting and expands the amount and types of information
captured, provides new information access and report distribution options,
increases scalability, and improves manageability. The Accrue Site Knowledge
(ASK) Service, also introduced in April 1999, provides a new application hosting
service that enables customers to outsource system administration
responsibilities in connection with their purchase of Accrue Insight.

Substantially all of our product revenues through June 30, 1999 were
attributable to licensing Accrue Insight and related products and support
services. We anticipate that Accrue Insight will continue to account for a
substantial portion of our revenues for the foreseeable future. Consequently, a
decline in the price of or demand for Accrue Insight, or its failure to achieve
broad market acceptance, would seriously harm our business, financial condition
and results of operations.

We generally recognized license revenue, net of estimated returns allowance,
upon product shipment. Where multiple products or services are sold together
under one contract, we allocate revenue to each element based on their relative
fair value, with fair value being determined using the price charged when that
element is sold separately. We recognize maintenance service revenue ratably
over the term of the service agreement, and we recognize consulting service
revenue as services are performed.

We market our products, both domestically and internationally, through our
direct sales force. Sales derived through indirect channels, which consist
primarily of international resellers and system integrators, accounted for less
than 5% of our total revenue to date. We expect that sales derived through
indirect channels will increase as a percentage of total revenue as we expand
our international efforts. We license our products to our customers primarily on
a perpetual basis. We offer multiple pricing models from usage-based to server-
and CPU-based, allowing for additional revenue as a customer's e-business
expands. Selling prices for our products have typically ranged from ten to
several hundred thousand dollars. Annual support and maintenance contracts,
which are purchased with initial product licenses, entitle customers to



<PAGE>   9

telephone support and upgrades, when and if available. The price for our support
and maintenance program is based on a percentage of list price and is paid in
advance. Consulting fees for implementation services and training are charged on
a time-and-materials basis or a fixed-fee basis for package services.

RESULTS OF OPERATIONS

Revenue. Total revenue was $1.9 million for the quarter ended June 30, 1999, an
increase of 587.0% from $0.3 million for the quarter ended June 30, 1998. No
customer accounted for more than 10% of revenue for the quarter ended June 30,
1999, and two customers individually accounted for 30% and 27% respectively of
our revenue for the quarter ended June 30, 1998.

Software license revenue. Revenue from software licenses was $1.5 million for
the quarter ended June 30, 1999 an increase of $1.3 million, or 734.2%, over
$0.2 million for the quarter ended June 30, 1998. The majority of the growth in
product revenue was due to higher unit sales volumes as a result of increased
market awareness of our products, introductions of new features, increases in
both the size and productivity of our sales force, and increased average dollar
size of licenses. We anticipate that revenue from product licenses will continue
to represent a substantial majority of our revenues in the future. We expect
that because of our small but increasing revenue base, historical percentage
growth rates of our product revenue will not be sustainable in the future.

Maintenance and service revenue. Maintenance and service revenue was $0.4
million for the quarter ended June 30, 1999 an increase of 312.3% from $36,000
for the quarter ended June 30, 1998. This growth is primarily due to expanded
service offerings, more proactive sales of these offerings, and a higher
proportion of renewals of maintenance contracts by existing customers. We expect
that historical percentage growth rates of our maintenance and service revenue
will not be sustainable in the future.

Cost of revenue. Cost of revenue consists of royalties paid to third parties and
the salaries and related expenses for maintenance and service personnel. These
costs were $0.3 million, or 13.0% of revenue, for the quarter ended June 30,
1999, representing an increase of 591.6% from $0.1 million, or 12.9% of revenue,
for the quarter ended June 30, 1998. These dollar amount increases of cost of
revenue reflect the higher volumes of product shipped and related third-party
royalties. Because all development costs incurred in the research and
development of software products and enhancements to existing software products
have been expensed as incurred, cost of revenue includes no amortization of
capitalized software development costs.

Gross profit. Gross profit remained nearly flat at 87.0% for the quarter ended
June 30, 1999 and 87.1% for the quarter ended June 30, 1998. In the future, we
expect that royalties paid to third parties will increase in absolute dollars.
In addition, we expect that sales derived through indirect channels will
increase as a percentage of total revenue. We also expect that maintenance and
service revenue will increase as a percentage of total revenue as we expand our
service offerings and maintain our maintenance contract renewal rates with
customers. Maintenance and service revenue has lower gross margins than product
revenue. For all of these reasons, we expect that our gross margins will
decline.

Operating expenses. Total operating expenses were $3.8 million for the quarter
ended June 30, 1999, an increase of 119.4% from $1.7 million for the quarter
ended June 30, 1998. These increases were largely due to increased salaries and
related expenses associated with newly hired employees, including stock-based
compensation expense.

Research and development expenses. Research and development expenses consist
primarily of salaries and related costs associated with the development of new
products, the enhancement of existing products, and the performance of quality
assurance and documentation activities. During fiscal year 1999 some of the
costs related to developing our customer support program were included in
research and development. Effective as of fiscal year 2000 these costs are now
included in cost of revenues. Research and development expenses were $0.7
million for the quarter ended June 30, 1999 and $0.7 million (including $70,000
for support program development) for the quarter ended June 30, 1998,
representing 35.4% and 250.3% of revenue, respectively. The increase of $70,000



<PAGE>   10

in absolute dollars is primarily attributable to increased staffing and
associated support for software engineers required to expand and enhance our
product and services offerings. We believe that research and development
expenses will increase in dollar amount but decrease as a percentage of total
revenue in the future. Research and development expenditures are charges to
operations as incurred.

Sales and marketing expenses. Sales and marketing expenses consist primarily of
salaries, commissions and bonuses of sales and marketing personnel, and
promotional expenses. Sales and marketing expenses were $1.5 million for the
quarter ended June 30, 1999, an increase of 123.6% from $0.7 million for the
quarter ended June 30, 1998, representing 78.9% and 242% of revenue
respectively. The increases were primarily due to increased headcount in our
sales and marketing departments, and increased marketing communications
expenditures associated with our products and services. We believe that sales
and marketing expenses will increase in dollar amount but continue to decrease
as a percentage of total revenue in the future.

General and administrative expenses. General and administrative expenses consist
primarily of salaries and other personnel-related costs for executive,
financial, human resource, business development, and other related
administrative functions, as well as legal and accounting costs. Information
services were included in general and administrative expenses in prior fiscal
years, however, effective with fiscal year 2000, these costs are being allocated
to all departments based on headcount. General and administrative expenses were
$0.3 million for the quarter ended June 30, 1999 and $0.3 million (including
$34,000 in information services expenses) for the quarter ended June 30, 1998,
representing 16.8% and 119.9% of revenue respectively. The increase in absolute
dollars was primarily the result of increased staffing and associated expenses
necessary to manage and support our growth. We believe that general and
administrative expenses will increase in dollar amount as we continue to
increase staffing to manage expanding operations and facilities, and incur
additional expenses associated with operating as a public company. However, we
believe that general and administrative expenses will decrease as a percentage
of total revenue in the future.

Stock-based compensation. Total stock-based compensation as of June 30, 1999
amounted to $9.7 million, of which approximately $1.2 million was amortized for
the quarter ended June 30, 1999. The remaining balance will continue to be
amortized over the vesting of the related options.

Other income (expense), net. Other income (expense), net consists of interest
income, interest expense, other income and other expense. Other income
(expense), net was $52,000 for the quarter ended June 30, 1999 and $18,000 for
the quarter ended June 30, 1998.

LIQUIDITY AND CAPITAL RESOURCES

Since inception, we have financed our operations principally through private
sales of preferred stock, with net proceeds of $12.9 million and bank loans. We
used $1.4 million of cash in operations for the quarter ended June 30, 1999 and
$1.0 million of cash in operations for the quarter ended June 30, 1998. We used
cash primarily to fund our net losses from operations. For the quarter ended
June 30, 1999, cash used by operating activities was primarily attributable to
our net loss of $2.1 million and an increase in accounts receivable of $1.3
million, offset in part by an increase in deferred revenue of $0.4 million, an
increase in accounts payable of $0.5 million and stock-based compensation
expense of $1.2 million. The increase in accounts receivable, provision for
sales returns and doubtful accounts and deferred revenue were a result of higher
unit sales of Accrue Insight. Cash provided by financing activities was $0.8
million for the quarter ended June 30, 1999 and $1.0 million for the quarter
ended June 30, 1998. We have a $2.0 million working capital line of credit with
Silicon Valley Bank, which expires in June 2000. Interest is payable monthly.
There were no amounts outstanding under the line as of June 30, 1999.

Capital expenditures were $0.5 million for the quarter ended June 30, 1999, and
$65,000 for the quarter ended June 30, 1998. Our capital expenditures consist
primarily of purchases of property and equipment, including computer equipment
and software. We expect that our capital expenditures will continue to increase
in the future. Since inception, we have generally funded the purchase of
property and equipment with an equipment line of credit with a major financial
institution. We expect to experience significant growth in our operating



<PAGE>   11

expenses in the future in order to execute our business plan, particularly
research and development and sales and marketing expenses. As a result, we
anticipate that our operating expenses, as well as planned capital expenditures,
will constitute a material use of our cash resources. In addition, we may
utilize cash resources to fund acquisitions or investments in complementary
businesses, technologies or product lines. We believe that the net proceeds from
the sale of the common stock in our initial public offering completed in August
1999 will be sufficient to meet our working capital and capital expenditure
requirements for at least the next 12 months. Thereafter, we may find it
necessary to obtain additional equity or debt financing. In the event additional
financing is required, we may not be able to raise it on acceptable terms or at
all.

YEAR 2000 READINESS

"Year 2000 Issues" refer generally to the problems that some software may have
in determining the correct century for the year. For example, software with
date-sensitive functions that is not Year 2000 compliant may not be able to
distinguish whether "00" means 1900 or 2000, which may result in failures or the
creation of erroneous results.

        We have defined Year 2000 compliant as the ability to:

        o       Correctly handle date information needed for the December 31,
                1999 to January 1, 2000 date change;

        o       Function according to the product documentation provided for
                this date change, without changes in operation resulting from
                the advent of a new century, assuming correct configuration;

        o       Respond to two-digit date input in a way that resolves the
                ambiguity as to century in a disclosed, defined and
                predetermined manner; Store and provide output of date
                information in ways that are unambiguous as to century if the
                date elements in interfaces and data storage specify the
                century; and

        o       Recognize the Year 2000 as a leap year.

We designed our current products to be Year 2000 compliant when configured and
used in accordance with the related documentation, and provided that the
underlying operating system of the host machine and any other software used with
or in the host machine or our products are Year 2000 compliant. We have tested
our products for Year 2000 compliance. We continue to respond to customer
questions about prior versions of our products on a case-by-case basis. We have
not tested software obtained from third parties. However, we are seeking
assurances from our vendors that licensed software is Year 2000 compliant.
Despite assurances from developers of products incorporated into our products,
our products may contain undetected errors or defects associated with Year 2000
date functions. Known or unknown errors or defects in our products could result
in delay or loss of revenues, diversion of development resources, damage to our
reputation, or increased service and warranty costs, any of which could
seriously harm our business, financial condition and results of operations. Some
commentators have predicted significant litigation regarding Year 2000
compliance issues, and we are aware of such lawsuits against other software
vendors. Because of the unprecedented nature of such litigation, it is uncertain
whether or to what extent we may be affected by it.

We are assessing our material internal information technology systems, including
both our own software products and third party software and hardware technology,
but we have not initiated an assessment of our non-information technology
systems. We expect to complete testing of our information technology systems in
1999. To the extent that we are not able to test the technology provided by
third-party vendors, we are seeking assurances from such vendors that their
systems are Year 2000 compliant. We are not currently aware of any significant
operational issues or costs associated with preparing our internal information
technology and non-information technology systems for the Year 2000. However, we
may experience significant unanticipated problems and costs caused by undetected
errors or defects in the technology used in our internal information technology
and non-information technology systems.



<PAGE>   12

We do not currently have any information concerning the Year 2000 compliance
status of our customers. Our current or future customers may incur significant
expenses to achieve Year 2000 compliance. If our customers are not Year 2000
compliant, they may experience material costs to remedy problems, they may face
litigation costs and they may delay purchases or implementation of our products.
Year 2000 issues could reduce or eliminate the budgets that current or potential
customers could have for purchases of our products and services. As a result,
our business, financial condition and results of operations could be seriously
harmed.

We have funded our Year 2000 plan from cash balances and such costs in the past.
To date, these costs have not been significant. We may incur additional costs
related to the Year 2000 plan for administrative personnel to manage the
project, outside contractor assistance, technical support for our products,
product engineering and customer satisfaction. In addition, we may experience
material problems and costs with Year 2000 compliance that could seriously harm
our business, financial condition and results of operations.

We have not yet fully developed a contingency plan to address situations that
may result if we are unable to achieve Year 2000 readiness of our critical
operations. The cost of developing and implementing such a plan may itself be
significant. Finally, we are also subject to external forces that might
generally affect industry and commerce, such as utility or transportation
company interruptions caused by Year 2000 compliance failures.

RISK FACTORS

The following is a discussion of certain factors which currently impact or may
impact our business, operating results and/or financial condition. Anyone making
an investment decision with respect to our capital stock or other securities is
cautioned to carefully consider these factors, along with the factors discussed
in the Company's Registration Statement on Form S-1 (File No. 333-79491).

WE HAVE A LIMITED OPERATING HISTORY.

Accrue was formed in February 1996, and we introduced Accrue Insight 1.0, our
first software product, in January 1997. For the fiscal year ended March 31,
1998, we generated $1.1 million in revenue, for the fiscal year ended March 31,
1999, we generated $3.0 million in revenue, and for the quarter ended June 30,
1999 we generated $1.9 million in revenue. Thus, we have only a limited
operating history upon which you can evaluate our business and prospects. Due to
our limited operating history, it is difficult or impossible for us to predict
future results of operations. For example, we cannot forecast operating expenses
based on our historical results because they are limited, and we are required to
forecast expenses in part on future revenue projections. Most of our expenses
are fixed in the short term and we may not be able to quickly reduce spending if
our revenue is lower than we had projected, therefore net losses in a given
quarter would be greater than expected. In addition, our ability to forecast
accurately our quarterly revenue is limited due to a number of factors described
in detail below, making it difficult to predict the quarter in which sales will
occur. Moreover, due to our limited operating history, any evaluation of our
business and prospects must be made in light of the risks and uncertainties
often encountered by early-stage companies in Internet-related products and
services markets, which is new and rapidly evolving. Many of these risks are
discussed under the sub-headings below. We may not be able to successfully
address any or all of these risks and our business strategy may not be
successful. Please see "Management's Discussion and Analysis of Financial
Condition and Results of Operations" for more detailed information on our
historical results of operations.

WE HAVE INCURRED SUBSTANTIAL LOSSES AND ANTICIPATE CONTINUED LOSSES.

We have not achieved profitability and we expect to incur net losses for the
foreseeable future. We incurred net losses of $1.9 million for the fiscal year
ended March 31, 1997, $3.9 million for the fiscal year ended March 31, 1998,
$6.6 million for the fiscal year ended March 31, 1999 and $2.1 million for the
quarter ended June 30, 1999. As of June 30, 1999, we had an accumulated deficit
of $14.6 million. If we do achieve profitability, we cannot be certain that we
can sustain or increase profitability on a quarterly or annual basis in the
future, or at all.



<PAGE>   13

WE EXPECT OPERATING EXPENSES TO INCREASE, WHICH MAY IMPEDE OUR ABILITY TO
ACHIEVE PROFITABILITY.

As we grow our business we expect operating expenses to increase significantly,
and as a result, we will need to generate increased quarterly revenue to achieve
and maintain profitability. In particular, we expect to incur additional costs
and expenses related to the expansion of our sales force and distribution
channels, the expansion of our product and services offerings, the development
of relationships with strategic business partners, the expansion of management
and infrastructure, and brand development, marketing and other promotional
activities.

IF WE CANNOT FUND OPERATIONS FROM CASH GENERATED BY OUR BUSINESS, WE MAY BE
REQUIRED TO SELL ADDITIONAL STOCK, WHICH COULD DEPRESS OUR COMMON STOCK PRICE.

To date, we have been unable to fund operations from cash generated by our
business and have funded operations primarily by selling securities. If our
revenue fails to offset operating expenses, we may be required to fund future
operations through the sale of additional common stock, which could cause our
common stock price to decline.

FLUCTUATIONS IN OUR OPERATING RESULTS MAKE IT DIFFICULT TO PREDICT OUR FUTURE
PERFORMANCE AND MAY RESULT IN VOLATILITY IN THE MARKET PRICE OF OUR COMMON
STOCK.

Our annual and quarterly operating results have fluctuated in the past and may
fluctuate significantly in the future due to a variety of factors, particularly
as a result of the risks we describe in this section. Because our operating
results are volatile and difficult to predict, you should not rely on the
results of one quarter as an indication of future performance. It is likely that
in some future quarter our operating results will fall below the expectations of
securities analysts and investors. In this event, the trading price of our
common stock may fall significantly.

OUR SUCCESS DEPENDS ON CERTAIN KEY MANAGEMENT PERSONNEL.

Our success depends largely upon the continued services of our key management
and technical personnel, the loss of which could seriously harm our business. In
particular, we rely on Richard Kreysar, President, Chief Executive Officer and a
director, and Bob Page, Vice President of Product Development and Chief
Technical Officer. Messrs. Kreysar and Page do not have employment or
non-competition agreements and could therefore terminate their employment with
us at any time without penalty. We do not maintain key person life insurance
policies on any of our employees.

WE FACE INTENSE COMPETITION, WHICH COULD MAKE IT DIFFICULT TO ACQUIRE AND RETAIN
CUSTOMERS NOW AND IN THE FUTURE.

The market for e-business analysis solutions is intensely competitive, evolving
and subject to rapid technological change. We expect the intensity of
competition to increase in the future. Competitors vary in size and in the scope
and breadth of the products and services they offer. Our principal competitors
today include vendors of software that target e-business customer data
collection and analysis markets such as Andromedia, Inc., net.Genesis
Corporation and WebTrends Corporation;developers of software that address only
certain technology components of our products; and in-house development efforts
by potential customers or partners.

We expect that if we are successful in our strategy to expand the scope of our
products and services, we may encounter many additional, market-specific
competitors. In addition, because there are relatively low barriers to entry in
the software market, we expect additional competition from traditional business
intelligence and enterprise software vendors as the Internet software market
continues to develop and expand. Some of these companies, as well as some



<PAGE>   14

other competitors, have longer operating histories, significantly greater
financial, technical, marketing and other resources, significantly greater name
recognition and a larger installed base of customers than we have. In addition,
many of our competitors have well-established relationships with current and
potential customers of ours, have extensive knowledge of our industry and are
capable of offering a single-vendor solution. As a result, our competitors may
be able to respond more quickly to new or emerging technologies and changes in
customer requirements, devote greater resources to the development, promotion
and sale of their products, or adopt more aggressive pricing policies to gain
market share. In addition, current and potential competitors have established or
may establish cooperative relationships among themselves or with third parties
to increase the ability of their products to address customer needs.
Accordingly, it is possible that new competitors or alliances among competitors
may emerge and rapidly acquire significant market share. We also expect that
competition will increase as a result of software industry consolidations.

Increased competition is likely to result in price reductions, reduced gross
margins and loss of market share, any of which could seriously harm our
business, financial condition and results of operations. We may not be able to
compete successfully against current and future competitors, in which case our
business could suffer.

WE RELY ON SALES OF A SINGLE PRODUCT FOR OUR REVENUE.

We currently derive all of our revenue from the license and related upgrades,
professional services and support of our Accrue Insight product. We expect that
we will continue to depend on revenue related to new and enhanced versions of
our Accrue Insight product for at least the next several quarters. We cannot be
certain that we will be successful in upgrading and marketing our products and
services or that we will successfully develop and market new products and
services on a timely basis. If we do not continue to increase revenue related to
our existing products and services or generate revenue from new products and
services, our business would be seriously harmed.

IF WE ARE UNABLE TO MEET THE RAPID CHANGES IN E-COMMERCE TECHNOLOGY, OUR PRODUCT
REVENUE COULD DECLINE.

The market for our products is marked by rapid technological change, frequent
new product introductions, Internet-related technology enhancements, uncertain
product life cycles, changes in client demands and evolving industry standards.
We cannot be certain that we will successfully develop and market new products,
new product enhancements or new products compliant with present or emerging
Internet technology standards. In developing our products, we have made, and
will continue to make, assumptions with respect to which standards will be
adopted by the industry, our customers and competitors. If the standards adopted
are different from those, which we have chosen to support, market acceptance of
our products may be significantly reduced or delayed and our business will be
seriously harmed. In addition, we may be required to make significant
expenditures to adapt our products to changing or emerging technologies. New
products based on new technologies or new industry standards can render existing
products obsolete and unmarketable. To succeed, we will need to enhance our
current products and develop new products on a timely basis to keep pace with
developments related to Internet technology and to satisfy the increasingly
sophisticated requirements of our clients. E-business analysis technology is
complex and new products and product enhancements can require long development
and testing periods. Any delays in developing and releasing enhanced or new
products could harm our business, operating results and financial condition.

THE FAILURE TO RETAIN AND ATTRACT KEY TECHNICAL PERSONNEL COULD HARM OUR
BUSINESS.

Because of the complexity of our products and technologies, we are substantially
dependent upon the continued service of our existing product development
personnel. In addition, we intend to hire a number of engineers with high levels
of experience in designing and developing software and Internet-related products
in time-pressured environments. The competition in Silicon Valley for qualified
engineers in the computer software and Internet markets is intense. New
personnel will require training and education and take time to reach full
productivity. Our future success depends on our ability to attract, train and
retain these key personnel.




<PAGE>   15

FAILURE TO EXPAND OUR SALES OPERATIONS AND CHANNELS OF DISTRIBUTION WOULD LIMIT
OUR GROWTH.

In order to maintain and increase our market share and revenue, we will need to
expand our direct and indirect sales operations and channels of distribution. We
have recently expanded our direct sales force and plan to hire additional sales
personnel. Our direct sales and support organization consisted of 30 employees
as of April 30, 1999 and 31 employees as of June 30, 1999. Competition for
qualified sales personnel is intense, and we might not be able to hire the kind
and number of sales personnel we are targeting. New hires will require extensive
training and typically take several months to achieve productivity. In addition,
we need to expand our relationships with domestic and international channel
partners, distributors, value-added resellers, systems integrators, online and
other resellers, Internet service providers, original equipment manufacturers,
and other partners to build our indirect sales channel.

WE MAY BE UNABLE TO ADEQUATELY DEVELOP A PROFITABLE PROFESSIONAL SERVICES
ORGANIZATION WHICH COULD NEGATIVELY AFFECT BOTH OUR OPERATING RESULTS AND OUR
ABILITY TO ASSIST OUR CUSTOMERS WITH THE IMPLEMENTATION OF OUR PRODUCTS.

Customers that license our software typically engage our professional services
organization to assist with support, training, consulting and implementation of
their e-business analysis solutions. We believe that growth in our product sales
depends on our ability to provide our customers with these services and to
educate third-party resellers on how to use our products. We expect our services
revenue to increase in absolute dollars as we continue to provide consulting and
training services that complement our products and as our installed base of
customers grows. We generally bill our clients for our services on a
time-and-materials basis. Failure to estimate accurately the resources and time
required for an engagement, to manage our customers' expectations effectively
regarding the scope of services to be delivered for an estimated price or to
complete fixed-price engagements within budget, on time and to the customer's
satisfaction could expose us to risks associated with cost overruns, and in some
cases, penalties, and may harm our business. Although we plan to expand our
services in order to address our customers' needs we cannot be certain that it
will ever achieve profitability.

OUR GROWTH COULD BE LIMITED IF WE FAIL TO EXECUTE OUR PLAN TO EXPAND
INTERNATIONALLY.

Licenses and services sold to clients located outside the United State were less
than 5% of our total revenue in fiscal year 1999 and 6.9% for the quarter ended
June 30, 1999. We expect international revenue to account for an increasing
percentage of total revenue in the future. We believe that we must expand our
international sales activities in order to be successful. We initiated
operations in selected international markets in the first quarter of fiscal
2000. Expansion into international markets will require management attention and
resources. We also intend to enter into a number of international alliances as
part of our international strategy and rely extensively on these business
partners to conduct operations, coordinate sales and marketing efforts, and
provide software localization services. To date, we have non-exclusive alliances
with Sumisho Electronics Company, Ltd., a subsidiary of Sumitomo Corporation,
and Itochu Techno-Science Corporation for distribution of our products in Japan,
and Scientific Computers GmbH for distribution of our products in Europe. These
alliances are not subject to binding agreements, have no specified performance
requirements by us or our allied partners, and may be terminated by either party
at any time. Our success in international markets will depend on the success of
our business partners and their willingness to dedicate sufficient resources to
our relationships.

We cannot assure you that we will be successful in expanding internationally.
International operations are subject to other inherent risks, including such
factors as protectionist laws and business practices that favor local
competition, difficulties and costs of staffing and managing foreign operations,
dependence on local vendors, multiple, conflicting and changing governmental



<PAGE>   16

laws and regulations, longer sales and collection cycles, foreign currency
exchange rate fluctuations, political and economic instability, reduced
protection for intellectual property rights in some countries, seasonal
reductions in business activity, and expenses associated with localizing
products for foreign countries. If we fail to address these risks adequately our
business may be seriously harmed.

OUR GROWTH COULD BE LIMITED IF WE FAIL TO SUCCESSFULLY IDENTIFY AND INTEGRATE
POTENTIAL ACQUISITIONS AND INVESTMENTS.

Due to the intensely competitive nature of the e-business analysis market, we
believe that our success will depend on our ability to attain significant market
share, which will depend in part on our ability to successfully identify and
acquire businesses, products and technologies from third parties that are
complementary to our existing products and services. We do not have any present
understanding, nor are we having any discussions relating to any acquisition or
investment. We cannot be certain that we will be able to rapidly expand our
product and services offerings through these acquisitions or investments. Some
of the risks we may encounter include complementary products and services may
not be available on commercially reasonable terms; we may be unable to compete
for acquisitions of products and services with many of our competitors who have
greater financial resources than we do; acquired products and services may not
meet the needs of our customers; we may incur difficulties associated with the
integration of the personnel and operations of an acquired company with our
personnel and operations; we may incur difficulties in assimilating acquired
products, services or technologies, with our existing products, services and
technologies; and integration of acquired and existing products and services may
result in decreases in revenue from existing products and services.

These difficulties could disrupt our ongoing business, distract our management
and employees and increase our expenses. Furthermore, we may have to issue
equity securities to pay for any future acquisition which could be dilutive to
our existing stockholders. We may also have to incur debt which could contain
covenants that restrict our operations. In addition, acquisitions and
investments may have negative effect on our reported results of operations from
acquisition-related charges and amortization of acquired technology and other
intangibles. Any of these acquisition-related risks could harm our business.

OUR VARIED SALES CYCLES MAKE IT DIFFICULT TO BUDGET AND FORECAST OUR OPERATING
RESULTS.

We have varied sales cycles because we generally need to educate potential
clients regarding the use and benefits of our product applications. The
stability of our sales cycle continues to evolve as our products mature. Our
long sales cycle makes it difficult to predict the quarter in which sales may
fall and to budget and forecast operating results. In addition, a significant
portion of our sales fall within the last month of a quarter, making it
difficult to predict revenue until late in the quarter and to adjust expenses
accordingly.

OUR OPERATING RESULTS MAY BE ADVERSELY AFFECTED BY SMALL DELAYS IN CUSTOMER
ORDERS OR PRODUCT INSTALLATIONS.

Small delays in customer orders can cause significant variability in our license
revenue and operating results for any particular period. We derive a substantial
portion of our revenue from the sale of software products and related services.
Our revenue recognition policy requires us to deliver the software prior to
recognizing any revenue for the product and to substantially complete the
implementation of our product before we can recognize service revenue. Any end
of quarter delays in orders for delivery or product installation schedules could
harm operating results for that quarter.

IF THIRD-PARTY SOFTWARE INCORPORATED IN OUR PRODUCTS IS NO LONGER AVAILABLE, OUR
BUSINESS COULD BE HARMED.

We integrate third-party software as a component of our software. For example,
we rely on Red Brick database technology licensed to us by Informix Software,
Inc. to maintain data stored in our Accrue Insight product. This agreement



<PAGE>   17

terminates in March 2000, and we cannot be certain that Informix will renew
this agreement. If Informix does not renew this agreement, we will be required
to obtain similar technology from other parties, which may not be available to
us on commercially reasonable terms. Although we plan to integrate additional
database technology in our products prior to March 2000, we cannot be certain
that we will be able to successfully integrate this technology prior to this
date. We also incorporate graphic generation tools from VI/Visualize, Inc. in
Accrue Insight. This agreement terminates in July 2000. If we cannot maintain
licenses to key third-party software, shipments of our products could be delayed
until equivalent software could be developed or licensed and integrated into our
products, which could seriously harm our business, financial results and results
of operations.

IF WE FAIL TO SUCCESSFULLY PROMOTE OUR ACCRUE BRAND NAME OR IF WE INCUR
SIGNIFICANT EXPENSES PROMOTING AND MAINTAINING OUR ACCRUE BRAND NAME, OUR
BUSINESS COULD BE HARMED.

Due in part to the emerging nature of the market for e-business analysis
solutions and the substantial resources available to many of our competitors,
there may be a time-limited opportunity for us to achieve and maintain a
significant market share. Developing and maintaining awareness of the Accrue
brand name is critical to achieving widespread acceptance of our e-business
analysis solutions. Furthermore, the importance of brand recognition will
increase as competition in the market for our products increases. Successfully
promoting and positioning the Accrue brand will depend largely on the
effectiveness of our marketing efforts and our ability to develop reliable and
useful products at competitive prices. Therefore, we may need to increase our
financial commitment to creating and maintaining brand awareness among potential
customers.

THE STRAIN THAT OUR GROWTH RATE PLACES UPON OUR SYSTEMS AND MANAGEMENT RESOURCES
MAY ADVERSELY AFFECT OUR BUSINESS.

We have recently experienced a period of significant expansion of our operations
that has placed a significant strain on our management, administrative and
operational resources. In addition, we have recently hired a significant number
of employees and plan to further increase our total headcount. Our headcount has
increased from 22 at March 31, 1997, to 38 at March 31, 1998, to 59 at March 31,
1999, and 63 at June 30, 1999. Furthermore, our Chief Financial Officer joined
us in April 1999 and has had limited exposure to our prior operations. In
addition, we intend to further expand our finance, administrative and operations
staff. Any failure to properly manage our growth could have a material adverse
effect on our business, results of operations, and financial condition. To
properly manage this growth, we must, among other things, implement and improve
additional and existing administrative, financial, and operational systems,
procedures, and controls on a timely basis. We may not be able to complete the
necessary improvements to our systems, procedures, and controls necessary to
support our future operations in a timely manner. Management may not be able to
hire, train, retain, motivate, and manage required personnel and may not be able
to successfully identify, manage, and exploit existing and potential market
opportunities. In connection with our expansion, we plan to increase our
operating expenses to expand our sales and marketing operations, develop new
distribution channels, fund greater levels of research and development, broaden
professional services and support, and improve operational and financial
systems. Failure of our revenue to increase along with these expenses during any
fiscal period could have a materially adverse impact on our financial results
for that period.

ACCRUE INSIGHT, OUR MOST IMPORTANT PRODUCT, IS NOT PROTECTED BY A PATENT. IF
ANOTHER PARTY WERE TO USE THIS TECHNOLOGY, OUR BUSINESS WOULD SUFFER.

We regard substantial elements of our e-business analysis solutions as
proprietary and attempt to protect them by relying on patent, trademark, service
mark, trade dress, copyright, and trade secret laws and restrictions, as well as
confidentiality procedures and contractual provisions. Any steps we take to
protect our intellectual property may be inadequate, time consuming, and
expensive. In addition, despite our efforts, we may be unable to prevent third
parties from infringing upon or misappropriating our intellectual property,



<PAGE>   18

which could have a material adverse effect on our business. Furthermore, legal
standards relating to the validity, enforceability, and scope of protection of
intellectual property rights in Internet-related industries are uncertain and
still evolving, and the future viability or value of any of our intellectual
property rights is uncertain. Effective trademark, copyright, and trade secret
protection may not be available in every country in which our products are
distributed or made available through the Internet. Furthermore, our competitors
may independently develop similar technology that substantially limits the value
of our intellectual property or design around patents issued to us.

OTHERS MAY BRING INFRINGEMENT CLAIMS AGAINST US WHICH COULD HARM OUR BUSINESS,
RESULTS OF OPERATIONS AND FINANCIAL CONDITION.

In addition to the technology we have developed internally, we also use code
libraries developed and maintained by third parties and have acquired or
licensed technologies from other companies. Our internally developed technology,
the code libraries, or the technology we acquired or licensed may infringe a
third party's intellectual property rights who may bring claims against us
alleging infringement of their intellectual property rights. We have recently
received a letter from a patent holder regarding possible infringement of their
U.S. patent. We have investigated this patent and believe we have meritorious
defenses to any claims that could be asserted. Any infringement or claim of
infringement could have a material adverse effect on our business. In recent
years, there has been significant litigation in the United States involving
patents and other intellectual property rights. We are not currently involved in
any intellectual property litigation. However, as the number of entrants into
our market increases, the possibility of an intellectual property claim against
us grows and we may be a party to litigation in the future to protect our
intellectual property or as a result of an alleged infringement of others'
intellectual property. These claims and any resulting litigation could subject
us to significant liability for damages and invalidation of our proprietary
rights, would likely be time-consuming and expensive to defend and would divert
management time and attention. Any potential intellectual property litigation
could also force us to cease selling, incorporating, or using products or
services that incorporate the challenged intellectual property; obtain from the
holder of the infringed intellectual property right a license to sell or use the
relevant technology, which license may not be available on reasonable terms, or
at all; and/or redesign those products or services that incorporate infringing
technology.

Any of these results could seriously harm our business.

PRODUCT DEFECTS COULD LEAD TO LOSS OF CUSTOMERS, WHICH COULD HARM OUR BUSINESS,
RESULTS OF OPERATIONS AND FINANCIAL CONDITION.

Despite internal testing and testing by current and potential customers, our
current and future products may contain serious defects, including Year 2000
errors, the occurrence of which could result in adverse publicity, loss of or
delay in market acceptance, or claims by customers against us, any of which
could harm our business, results of operations, and financial condition. In
addition, our products and product enhancements are very complex and may from
time to time contain errors or result in failures that we did not detect or
anticipate when introducing our products or enhancements to the market. The
computer hardware environment is characterized by a wide variety of non-standard
configurations that make pre-release testing for programming or compatibility
errors very difficult and time consuming. Despite our testing, errors may still
be discovered in some new products or enhancements after the products or
enhancements are delivered to customers.

WE ARE SUBJECT TO POTENTIAL PRODUCT LIABILITY CLAIMS THAT COULD REQUIRE
CONSIDERABLE EFFORT AND EXPENSE TO DEFEND AND WHICH COULD HARM OUR BUSINESS.

Our products are used to monitor the traffic data of our customers' Web sites,
and to segment, analyze and report this data. These and other functions that our
products provide are often critical to our customers, especially in light of the
considerable resources many organizations spend on the development and
maintenance of their Web sites. Our end-user licenses contain provisions that
limit our exposure to product liability claims, but these provisions may



<PAGE>   19

not be enforceable in all jurisdictions. Additionally, we maintain limited
products liability insurance. To the extent our contractual limitations are
unenforceable or these claims are not covered by insurance, a successful
products liability claim could harm our business.

RISKS RELATED TO OUR INDUSTRY

EVOLVING REGULATION OF THE INTERNET MAY HARM OUR BUSINESS.

As e-commerce continues to evolve, increasing regulation by federal, state, or
foreign agencies becomes more likely. This regulation is likely in the areas of
user privacy, pricing, content, quality of products and services, taxation,
advertising, intellectual property rights, and information security. In
particular, laws and regulations applying to the solicitation, collection, or
processing of personal or consumer information could negatively affect our
activities. Typically, our products capture traffic data when consumers,
business customers or employees visit a Web site. The perception of security and
privacy concerns, whether or not valid, may indirectly inhibit market acceptance
of our products. In addition, legislative or regulatory requirements may
heighten these concerns if businesses must notify Web site users that the data
captured after visiting Web sites may be used by marketing entities to
unilaterally direct product promotion and advertising to that user. We are not
aware of any similar legislation or regulatory requirements currently in effect
in the United States. Other countries and political entities, such as the
European Economic Community, have adopted legislation or regulatory
requirements. The United States may adopt similar legislation or regulatory
requirements. If consumer privacy concerns are not adequately addressed, our
business could be harmed. Moreover, the applicability to the Internet of
existing laws governing issues such as intellectual property ownership and
infringement, copyright, trademark, trade secret, obscenity and libel is
uncertain and developing. Furthermore, any regulation imposing fees or assessing
taxes for Internet use could result in a decline in the use of the Internet and
the viability of e-commerce. Any new legislation or regulation, or the
application or interpretation of existing laws or regulations, may decrease the
growth in the use of the Internet, may impose additional burdens on e-commerce
or may require us to alter how we conduct our business. This could decrease the
demand for our products and services, increase our cost of doing business,
increase the costs of products sold through the Internet or otherwise have a
negative effect on our business, results of operations and financial condition.

OUR SUCCESS DEPENDS ON CONTINUED USE AND EXPANSION OF THE INTERNET.

Continued expansion in the sales of our e-business analysis solutions will
depend upon the continued growth of the Internet as a widely used medium for
commerce and communication. Rapid growth in the use of the Internet is a recent
phenomenon. Acceptance and use may not continue to develop at historical rates
and a sufficiently broad base of customers may not adopt or continue to use the
Internet and online services as a medium of commerce and communication. Demand
and market acceptance for recently-introduced products and services relating to
the Internet are subject to a high level of uncertainty and few proven products
and services exist. If the Internet does not continue to grow as a widespread
communications medium and commercial marketplace, the demand for our e-business
analysis solutions could be significantly reduced. The Internet may not prove to
be a viable commercial marketplace because of inadequate development of the
necessary infrastructure, such as a reliable network backbone, or timely
development of complementary products, such as high speed modems. The Internet
infrastructure may not be able to support the demands placed on it by continued
growth. Additionally, the Internet could lose its viability due to delays in the
development or adoption of new standards and protocols to handle increased
levels of Internet activity, security, reliability, cost, ease of use,
accessibility, and quality of service.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK

The company is exposed to the impact of interest rate changes, foreign currency
fluctuation, and changes in the market values of it investments.




<PAGE>   20
INTEREST RATE RISK

Our exposure to market risk for changes in interest rates is limited to the
exposure related to our debt instruments and credit facilities which are tied to
market rates. We do not plan to use derivative financial instruments in our
investment portfolio. We plan to ensure the safety and preservation of our
invested principal funds by limiting default risks, market risk and reinvestment
risk. We plan to mitigate default risk by investing in high-credit quality
securities.

FOREIGN CURRENCY RISK

International revenues were less than 10% of total revenue. To date,
international sales are made by our direct sales force or through international
alliances and are all transacted in U.S. dollars. However, as we continue to
increase our international business we could be subject to risks typical of an
international business, including but not limited to differing economic
conditions, changes in political climate, differing tax structures, other
regulations and restrictions, and foreign exchange rate volatility. Accordingly,
the Company's future results could be materially adversely impacted by changes
in these or other factors.

The Company does not use derivative financial instruments for speculative
trading purposes, nor does the Company hedge any foreign currency exposure in a
manner that entirely offsets the effects of changes in foreign exchange rates.

PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

The company is not involved in any legal proceedings that are material to its
business or financial condition.

ITEM 2. CHANGE IN SECURITIES

a.      Not applicable

b.      Not applicable

c.      Securities sold during the quarter ended June 30, 1999 that were not
        registered under the Securities Act.

The sales of the securities listed below were deemed to be exempt from
registration under the Securities Act of 1933, as amended (the "Securities Act")
in reliance on Section 4(2) of the Securities Act or Rule 701 promulgated under
section 3(b) of the Securities Act as transactions by an issuer not involving a
public offering or transactions pursuant to compensatory benefit plans and
contract relating to compensation as provided under such rule 701. The
recipients of securities in each such transaction represented their intention to
acquire the securities for investment only and not with a view to or for sale in
connection with any distribution thereof and appropriate legends were affixed to
the share certificates and warrants issued in such transactions. All recipients
had adequate access, through their relationships with the Company, to
information about the company.

        (i)     During the quarter ended June 30, 1999, the Company granted
        options to purchase an aggregate of 653,000 shares of Common Stock to an
        aggregate of 23 directors, officers and employees pursuant to the
        Company's 1996 Stock Option Plan (the "Option Plan").

        (ii)    During the quarter ended June 30, 1999, options to purchase an
        aggregate of 1,226,279 shares of Common Stock were exercised by an
        aggregate of 27 directors, officers and employees pursuant to the Option
        Plan.

        (iii)   During the quarter ended June 30, 1999, the Company granted
        options to purchase 50,000 shares of Common Stock to 1 director pursuant
        to the Company's 1999 Directors' Stock Option Plan.



<PAGE>   21

d.      Use of proceeds from sale of Registered Securities.

On August 4, 1999, the Company completed an initial public offering of its
Common Stock, $0.001 par value. The managing underwriters in the offering were
BancBoston Robertson Stephens and Thomas Weisel Partners, LLC, (the
"Underwriters"). The shares of Common Stock sold in the offering were registered
under the Securities Act of 1933, as amended, on a Registration Statement on
Form S-1 (the "Registration Statement") (Reg. No. 333-79491) that was declared
effective by the SEC on July 29, 1999. The offering commenced on July 30, 1999,
on which date 3,900,000 shares of Common Stock registered under the Registration
Statement were sold at a price of $10.00 per share. The aggregate price of the
offering amount registered and sold was $39,000,000. In connection with the
offering, the Company paid an aggregate of $2,730,000 in underwriting discounts
and commissions to the Underwriters and the aggregate proceeds to the company
were approximately $35.6 million after deducting estimated offering expenses of
$700,000. The Underwriters also have an overallotment option to purchase 585,000
shares, which expires on August 29, 1999. If the Underwriters exercise their
option in full, then the aggregate price of the offering will be $44,850,000.
The aggregate underwriting discounts and commissions to the Underwriters will be
$3,139,500 and the aggregate net proceeds to the Company will be $41.0 million
after deducting estimated offering expenses of $700,000.

The Company currently expects to use the net proceeds primarily for working
capital and general corporate purposes, including funding product development
and expanding the sales and marketing organization. We have not yet determined
the actual expected expenditures and thus cannot estimate the amounts to be used
for each of these purposes. The amounts and timing of these expenditures will
vary depending on a number of factors, including the amount of cash generated by
our operations, competitive and technological developments and the rate of
growth, if any, of our business. In addition, we may use a portion of the net
proceeds for further development of our product lines through acquisitions of
products, technologies and businesses. Accordingly, although we have no present
commitments or agreements with respect to such acquisitions, management will
have significant discretion in applying the net proceeds of this offering.

None of the Company's net proceeds of the offering were paid directly or
indirectly to any director, officer, general partner of Accrue or their
associates, persons owning 10% or more of any class of equity securities of
Accrue, or an affiliate of Accrue.

ITEM 3. DEFAULT UPON SENIOR SECURITIES

None.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

In May 1999, in a written consent of the stockholders of Accrue, a majority of
the outstanding Common Stock and a majority of the outstanding Preferred Stock
approved (A) the adoption of the Company's 1999 Employee Stock Purchase Plan,
including the reservation of 500,000 shares of Common Stock thereunder; (B) the
adoption of the Company's 1999 Directors' Option Plan, including the reservation
of 200,000 shares of Common Stock thereunder; (C) certain amendments to the
Company's 1996 Stock Plan, including providing for an automatic annual increase
to the shares available for issuance under such plan on the first trading day of
each fiscal year of the Company from 2000 to 2006 by an amount equal to the
lesser of (i) three percent of the total number of the Company's Common Stock
issued and outstanding as of the last business day of the immediately preceding
fiscal year, or (ii) 600,000 shares, and to limit the number of shares subject
to options that may be granted to any one employee during any fiscal year to
2,000,000 shares; (D) an amendment to the Company's Amended and Restated
Certificate of Incorporation to provide for automatic conversion of Preferred
Stock to Common Stock upon an initial public offering at a minimum public
offering price of $7.00 per share which results in aggregate cash proceeds to
the Company of at least $15,000,000; and (E) the Company's Amended and Restated
Certificate of Incorporation authorizing 75,000,000 shares of Common Stock and
5,000,000 shares of undesignated Preferred Stock, which was filed with the
Delaware Secretary of State in connection with the closing of the Company's
initial public offering.



<PAGE>   22

ITEM 5. OTHER INFORMATION

None.

ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K

a.      The following exhibit is attached hereto:

        27.1    Financial Data Schedule (First Quarter 1999)

b.      None.



                                   SIGNATURES

        Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.


                                        ACCRUE SOFTWARE, INC.

                                        By: /s/ GREGORY C. WALKER
                                           -------------------------------------
                                           GREGORY C. WALKER
                                           CHIEF FINANCIAL OFFICER (PRINCIPAL
                                           ACCOUNTING AND FINANCE OFFICER)



Date:  AUGUST 12, 1999


<PAGE>   23


                               INDEX TO EXHIBITS

<TABLE>
<CAPTION>
       Number                   Description
       ------                   -----------
<S>             <C>
        27.1    Financial Data Schedule
</TABLE>




<TABLE> <S> <C>

<ARTICLE> 5
<MULTIPLIER> 1,000

<S>                             <C>                     <C>
<PERIOD-TYPE>                   3-MOS                   3-MOS
<FISCAL-YEAR-END>                          MAR-31-2000             MAR-31-1999
<PERIOD-START>                             APR-01-1999             APR-01-1998
<PERIOD-END>                               JUN-30-1999             JUN-30-1998
<CASH>                                             567                     133
<SECURITIES>                                         0                       0
<RECEIVABLES>                                    3,069                     654
<ALLOWANCES>                                       155                      23
<INVENTORY>                                          0                       0
<CURRENT-ASSETS>                                 3,654                   1,197
<PP&E>                                           1,469                     760
<DEPRECIATION>                                     355                     195
<TOTAL-ASSETS>                                   5,065                   1,350
<CURRENT-LIABILITIES>                            2,969                     970
<BONDS>                                            738                     271
                                0                       0
                                     12,876                   7,394
<COMMON>                                             7                       3
<OTHER-SE>                                       3,110                      53
<TOTAL-LIABILITY-AND-EQUITY>                     5,065                   1,350
<SALES>                                          1,524                     183
<TOTAL-REVENUES>                                 1,928                     281
<CGS>                                               83                      36
<TOTAL-COSTS>                                      250                      36
<OTHER-EXPENSES>                                 3,769                   1,719
<LOSS-PROVISION>                                    50                       0
<INTEREST-EXPENSE>                                  20                      18
<INCOME-PRETAX>                                (2,143)                 (1,492)
<INCOME-TAX>                                         0                       0
<INCOME-CONTINUING>                            (2,143)                 (1,492)
<DISCONTINUED>                                       0                       0
<EXTRAORDINARY>                                      0                       0
<CHANGES>                                            0                       0
<NET-INCOME>                                   (2,143)                 (1,492)
<EPS-BASIC>                                     (0.56)                  (0.49)
<EPS-DILUTED>                                   (0.56)                  (0.49)


</TABLE>


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