ACCRUE SOFTWARE INC
424B4, 1999-07-30
PREPACKAGED SOFTWARE
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<PAGE>   1

                                      LOGO

                                3,900,000 SHARES

                                  COMMON STOCK


     Accrue Software, Inc. is offering 3,900,000 shares of its common stock.
This is our initial public offering, and no public market currently exists for
our shares. Our shares have been approved for quotation on the Nasdaq National
Market under the symbol "ACRU." The initial public offering price will be $10.00
per share.


                         ------------------------------

                 INVESTING IN OUR COMMON STOCK INVOLVES RISKS.
                    SEE "RISK FACTORS" BEGINNING ON PAGE 5.

                         ------------------------------


<TABLE>
<CAPTION>
                                                              PER SHARE       TOTAL
                                                              ---------    -----------
<S>                                                           <C>          <C>
Public Offering Price.......................................   $10.00      $39,000,000
Underwriting Discounts and Commissions......................   $ 0.70      $ 2,730,000
Proceeds to Accrue..........................................   $ 9.30      $36,270,000
</TABLE>


     THE SECURITIES AND EXCHANGE COMMISSION AND STATE SECURITIES REGULATORS HAVE
NOT APPROVED OR DISAPPROVED THESE SECURITIES OR DETERMINED IF THIS PROSPECTUS IS
TRUTHFUL OR COMPLETE. ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE.


     We have granted the underwriters a 30-day option to purchase up to 585,000
additional shares of our common stock. BancBoston Robertson Stephens Inc.
expects to deliver the shares of common stock to purchasers on August 4, 1999.


                         ------------------------------

BANCBOSTON ROBERTSON STEPHENS                         THOMAS WEISEL PARTNERS LLC


                 The date of this prospectus is July 30, 1999.

<PAGE>   2

                                [COLOR ARTWORK]

                     [INSIDE FRONT COVER/OUTSIDE GATE FOLD]

ACCRUE PROVIDES INSIGHT INTO COMPLEX WEB SITES EXPERIENCING HIGH TRAFFIC
VOLUMES, ALLOWING WEB SITE MANAGERS TO ANSWER THE QUESTION, "HOW EFFECTIVE IS MY
WEB SITE?"

DIAGRAM

[Shows path of visitor from computer through the internet to and from three
locations -- Tokyo, London and San Francisco, each depicted by an oval picture.
A diagram overlaying each picture depicts the path of information through
different configurations of routers, switches and servers.]

Today, many of the largest Web sites are comprised of multiple Web servers that
are distributed throughout the world and configured using a wide variety of
networking devices. A Web site visitor may, on a given visit, view pages that
reside on several Web servers in different locations. As a result of this
complexity, collecting and analyzing Web site visitor activity presents a
technical challenge. Accrue's network collector technology, however, can collect
visitor data for up to 50 million hits per day across multiple Web sites in
complex configurations.
<PAGE>   3

                                [COLOR ARTWORK]

                     [INSIDE FRONT COVER/INSIDE GATE FOLD]

ACCRUE IS A LEADING PROVIDER OF EBUSINESS ANALYSIS SOFTWARE AND SERVICES THAT
HELP COMPANIES WITH SIGNIFICANT WEB INITIATIVES ATTRACT NEW CUSTOMERS, RETAIN
EXISTING CUSTOMERS, AND INCREASE ECOMMERCE SALES.

DIAGRAM 2  CONTENT EFFECTIVENESS

[Shows a sample report which presents visitor data, in four columns, on page
views, resets, % resets and time spent for twelve different site addresses.]

Accrue Insight URL Reports provide Web site managers with key metrics to
determine which Web pages, or URL addresses, visitors value most: the number of
visitors per page, the frequency of resets or clicks by visitors on the Web
browser stop button, and the amount of time visitors spend viewing a page. As an
example of how our software works, our own home page generates a higher number
of page views and visitor duration than other pages on our Web site. It also
generates significantly higher resets than the rest of our Web site. By
improving the content on pages with the highest resets, Web managers might
significantly increase the amount of time visitors spend on their Web sites.

DIAGRAM 3  CAMPAIGN ANALYSIS

[Shows a sample report which presents visitor data in four columns indicating
number of visitors, pages visited, time spent and pages per visit for fourteen
different Web sites.]

Accrue Insight Visitors and Visits Reports help marketing personnel analyze the
effectiveness of their Web marketing campaigns. These reports measure which Web
banner ads result in the highest quality visitors in terms of the number of
pages viewed and the duration of visits. This report shows which Web sites are
drawing the most visitors to www.accrue.com, which visitors looked at the most
pages and spent the most time on the Accrue Web site.

DIAGRAM 4  CUSTOMER NAVIGATION
[Shows the path a visitor took through a Web site's content areas (represented
by oval shaped bars containing the address of each content area, arranged from
top to bottom by number of visits and in columns by referral or by request).]

Accrue Insight Navigation Graph helps managers assess the effectiveness of a Web
site's layout by measuring where visitors come from and how they navigate
through the Web site. As shown above, 71,500 visitors entered the Accrue Web
site home page, as illustrated by the oval in the center of the graph. Of this
amount, 62,500 came directly to the page by typing the Accrue URL into their Web
browser. The remainder came directly from other Web sites, of which the top nine
URLs are shown. Of the 71,500 visitors, 42,150 visitors went from the home page
to other pages in the Web site, of which the top ten are shown. The Navigation
Graph is an interactive tool, allowing a user to select any page in the Web site
to be the center oval in the graph and determine the distribution of visitors to
that page and beyond that page.
<PAGE>   4

                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                              PAGE
                                                              ----
<S>                                                           <C>
Summary.....................................................    1
Risk Factors................................................    5
  Risks related to our business.............................    5
  Risks related to our industry.............................   15
  Risks related to the offering.............................   16
You Should Not Rely on Forward-Looking Statements Because
  They Are Inherently Uncertain.............................   19
How We Intend to Use the Proceeds from this Offering........   19
Dividend Policy.............................................   19
Other Information...........................................   19
Capitalization..............................................   21
Dilution....................................................   22
Selected Financial Data.....................................   23
Management's Discussion and Analysis of Financial Condition
  and Results of Operations.................................   24
Business....................................................   35
Management..................................................   53
Related Party Transactions with Directors, Officers and 5%
  Stockholders..............................................   66
Principal Stockholders......................................   69
Description of Capital Stock................................   71
Shares Eligible for Future Sale.............................   73
Underwriting................................................   76
Legal Matters...............................................   78
Experts.....................................................   78
Additional Information Available to You.....................   78
Index to Financial Statements...............................  F-1
</TABLE>

                           -------------------------

     We own or have rights to trademarks or tradenames that we use in
conjunction with the sale of our products and services. Accrue is a registered
trademark owned by us. Accrue Insight, Report Wizard and MyAccrue are trademarks
that are owned by us. This prospectus also makes reference to trademarks of
other companies.

                                        i
<PAGE>   5

                                    SUMMARY

     Because this is only a summary, it does not contain all the information
that may be important to you. You should read the entire prospectus, especially
"Risk Factors" and the financial statements and notes, before deciding to invest
in shares of our common stock.

                                  OUR COMPANY

     Accrue is a leading provider of Internet data collection and analysis
software which enables business decision makers to address critical marketing
and merchandising questions concerning the effectiveness of their Web sites. Our
flagship product, Accrue Insight, is a comprehensive solution that we believe
helps Internet businesses increase numbers of visitors, customer loyalty and
sales by collecting, storing, analyzing and reporting Web site activity data at
a level of detail and accuracy that distinguishes our technology from others.
Accrue Insight is also highly scalable, meaning it is detailed and robust enough
to meet the needs of successful and rapidly expanding Web sites as their user
volumes greatly expand.

     Merchandising managers traditionally depend on analysis of marketing
metrics like campaign effectiveness, shopping patterns or price elasticity, and
the quantity of that data has increased dramatically as the information age has
extended the number of methods and reach for marketing communications.
Conducting traditional marketing analysis has therefore become more complicated.
In addition, the Internet has now emerged as the fastest growing communication
and commerce medium in history, creating new challenges which further compound
the complexity of collecting and analyzing valuable merchandising information.
As a result, businesses are demanding analysis that provides a measure of return
on investment for their Internet initiatives. Despite the need for a detailed,
flexible, robust and easy-to-use approach to Internet merchandising analysis, we
believe Accrue Insight is the only product available that delivers an integrated
solution addressing all of these requirements.

     The Internet is a global medium enabling millions of people worldwide to
communicate and conduct business electronically. As a result, many organizations
are implementing Web-based business initiatives to automate business processes,
transact sales, and manage customer service, commonly referred to as conducting
"e-business." The growing adoption of the Web represents a significant
opportunity for businesses to effectively conduct commercial transactions over
the Internet, such as the sale of goods and services, commonly referred to as
"e-commerce." According to International Data Corporation, the total value of
e-commerce revenue is expected to increase from approximately $32.0 billion in
1998 to approximately $426 billion in 2002. Organizations must support their
e-business initiatives by investing heavily in Internet technology, content, and
infrastructure software. Forrester Research estimates that spending on software
and services to support e-commerce alone exceeded $5.6 billion in 1998 and will
grow to $35 billion by 2002.

     Accrue Insight enables businesses to assess the effectiveness of their Web
sites by collecting, storing, analyzing and reporting comprehensive, detailed
Web site traffic information and visitor activity data such as the date, time
and duration of visit, Web pages viewed, and visitor identification information.
The most precise way to analyze this data is to collect it directly from packets
of data that move across the network, analysis referred to as "packet sniffing."
This network-based analysis provides a factual and complete picture of a
visitor's activity at a Web site beyond that which can be achieved through more
common approaches which analyze data from log files of a Web server computer.
Our packet sniffing technology summarizes the details of each interaction to
prepare the
                                        1
<PAGE>   6

data for storage and analysis. The benefits of our packet sniffing analysis
include the ability to collect data pertaining to:

     - Visitors -- understanding who Web site visitors are, where they came
       from, and how long they stayed.

     - Visits -- exploring behavioral (duration and page depth) patterns of
       visitors over repeat visits.

     - Content -- measuring the effectiveness of content, including the actual
       delivered content, the most popular content, and the stickiness, or
       duration of viewing, of content.

     - Navigation -- determining the flow of visitors through a Web site to
       measure the effectiveness of site layout, and the most common path to
       purchase for each market segment.

     Increasing numbers of Web sites receive millions of hits per day and this
traffic is growing exponentially. To enable effective e-business analysis,
companies must collect, process, store and make available for analysis the data
generated from these millions of hits. Accrue Insight is designed to operate
effectively across Web sites with the following characteristics:

     - 50 million hits per day;

     - hundreds of Web servers supporting over 2,000 Web sites;

     - generation of thousands of unique reports per day;

     - storage of hundreds of gigabytes of historical activity data; and

     - complex, globally-distributed content.

     We also provide professional services to assist customers at every stage of
Accrue Insight deployment, from identification of specific business needs
through enterprise integration and customization of e-business analysis
reporting, to delivering a rapid and effective implementation.

     Our objective is to extend our position as a leading provider of
enterprise-class e-business analysis software. To achieve this objective, our
strategy includes the following key elements: extend leadership in high-end
e-business analysis, maintain technological leadership in e-business analysis
software, leverage Web data platform, leverage and expand blue chip customer
base, continue developing strategic alliances, expand sales and distribution
channels, and pursue strategic acquisitions.

     Accrue was incorporated in Delaware under the name "Plumb, Inc." in
February 1996 and changed our name to "Gauge Technologies, Inc." in April 1996.
In October 1996 we changed our name from "Gauge Technologies, Inc." to "Accrue
Software, Inc." Our principal executive offices are located at 48634 Milmont
Drive, Fremont, California 94538-7353, and our telephone number is (510)
580-4500. The address of our Web site is http://www.accrue.com. Information
contained on our Web site shall not be deemed to be a part of this prospectus.
- ------------------------

     Unless otherwise indicated, the information in this prospectus,
irrespective of the date referenced, assumes:

     - the automatic conversion of each outstanding share of preferred stock
       into shares of common stock upon the closing of this offering;

     - no exercise of the underwriters' option to purchase additional shares;
       and

     - the filing of an amendment to our certificate of incorporation upon
       completion of this offering.
                                        2
<PAGE>   7

                                  THE OFFERING


<TABLE>
<S>                                                  <C>
Common stock offered by Accrue.....................  3,900,000 shares
Common stock to be outstanding after the
  offering.........................................  19,610,046 shares
Use of proceeds....................................  Working capital and general corporate
                                                     purposes
Nasdaq National Market symbol......................  ACRU
</TABLE>


     The common stock to be outstanding after the offering is based on the
number of shares outstanding as of March 31, 1999. This number excludes:

     - 1,868,072 shares subject to outstanding options as of March 31, 1999 at a
       weighted average exercise price of $0.24 per share;

     - 1,517,784 additional shares available for grant under our stock plan as
       of March 31, 1999;

     - 1,226,279 shares issued between March 31, 1999 and May 25, 1999 pursuant
       to the exercise of options and restricted stock grants; and


     - 350,000 shares subject to outstanding warrants at an exercise price of
       $0.70 per share and 14,000 shares subject to outstanding warrants at an
       exercise price equal to the initial public offering price.

                                        3
<PAGE>   8

                         SUMMARY FINANCIAL INFORMATION
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

     In the following summary financial data, the statement of operations data
for the years ended March 31, 1997, 1998 and 1999 and balance sheet data as of
March 31, 1999 are derived from and qualified in their entirety by our audited
financial statements. See "Management's Discussion and Analysis of Financial
Condition and Results of Operations." See also note 2 to the notes of our
audited financial statements included in this prospectus for a description of
how pro forma net loss per share is computed.

<TABLE>
<CAPTION>
                                                                YEAR ENDED MARCH 31,
                                                            -----------------------------
                                                             1997       1998       1999
                                                            -------    -------    -------
<S>                                                         <C>        <C>        <C>
STATEMENT OF OPERATIONS DATA:
  Total revenue...........................................  $   182    $ 1,120    $ 2,952
  Gross profit............................................      160        979      2,725
  Loss from operations....................................   (2,035)    (3,986)    (6,678)
  Net loss................................................   (1,927)    (3,921)    (6,643)
  Pro forma net loss per share, basic and diluted
     (unaudited)..........................................                        $ (0.59)
  Shares used in computing pro forma net loss per share,
     basic and diluted (unaudited)........................                         11,299
</TABLE>

     The As Adjusted column gives effect to the sale of the shares of common
stock in this offering at an initial public offering price of $10.00 per share,
after deducting estimated underwriting discounts and commissions and estimated
offering expenses. Please see "How We Intend to Use the Proceeds from this
Offering" and "Capitalization."

<TABLE>
<CAPTION>
                                                                MARCH 31, 1999
                                                              ------------------
                                                                           AS
                                                              ACTUAL    ADJUSTED
                                                              ------    --------
<S>                                                           <C>       <C>
BALANCE SHEET DATA:
  Cash and cash equivalents.................................  $1,600    $37,170
  Working capital...........................................   1,334     36,904
  Total assets..............................................   4,204     39,774
  Long-term debt, net of current portion....................     169        169
  Total stockholders' equity................................   1,989     37,559
</TABLE>

                                        4
<PAGE>   9

                                  RISK FACTORS

     You should carefully consider the following risks before making an
investment in our company. In addition, you should keep in mind that the risks
described below are not the only risks that we face. The risks described below
are all the risks that we currently believe are material risks of this offering.
However, additional risks not presently known to us, or risks that we currently
believe are immaterial, may also impair our business operations. You should also
refer to the other information set forth in this prospectus, including the
discussions set forth in "Special Note Regarding Forward-Looking Statements,"
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" and "Business," as well as our financial statements and the related
notes.

     Our business, financial condition, or results of operations could be
adversely affected by any of the following risks. If we are adversely affected
by such risks, then the trading of our common stock could decline, and you could
lose all or part of your investment.

                         RISKS RELATED TO OUR BUSINESS

WE HAVE A LIMITED OPERATING HISTORY, MAKING IT DIFFICULT FOR YOU TO EVALUATE OUR
BUSINESS AND YOUR INVESTMENT

     Accrue was formed in February 1996, and we introduced Accrue Insight 1.0,
our first software product, in January 1997. For the fiscal year ended March 31,
1998, we generated $1.1 million in revenue, and for the fiscal year ended March
31, 1999, we generated $3.0 million in revenue. Thus, we have a limited
operating history upon which you can evaluate our business and prospects. Due to
our limited operating history, it is difficult or impossible for us to predict
future results of operations. For example, we cannot forecast operating expenses
based on our historical results because they are limited, and we are required to
forecast expenses in part on future revenue projections. Most of our expenses
are fixed in the short term and we may not be able to quickly reduce spending if
our revenue is lower than we had projected, therefore net losses in a given
quarter would be greater than expected. In addition, our ability to forecast
accurately our quarterly revenue is limited due to a number of factors described
in detail below, making it difficult to predict the quarter in which sales will
occur. Moreover, due to our limited operating history, any evaluation of our
business and prospects must be made in light of the risks and uncertainties
often encountered by early-stage companies in Internet-related products and
services markets, which is new and rapidly evolving. Many of these risks are
discussed under the sub-headings below. We may not be able to successfully
address any or all of these risks and our business strategy may not be
successful. Please see "Management's Discussion and Analysis of Financial
Condition and Results of Operations" for more detailed information on our
historical results of operations.

WE INCURRED NET LOSSES OF $1.9 MILLION, $3.9 MILLION AND $6.6 MILLION FOR EACH
OF THE RESPECTIVE FISCAL YEARS ENDED MARCH 31, 1997, 1998 AND 1999, AND WE
EXPECT OUR LOSSES WILL CONTINUE IN THE FUTURE

     We have not achieved profitability and we expect to incur net losses for
the foreseeable future. We incurred net losses of $1.9 million for the fiscal
year ended March 31, 1997, $3.9 million for the fiscal year ended March 31,
1998, and $6.6 million for the fiscal year ended March 31, 1999. As of March 31,
1999, we had an accumulated

                                        5
<PAGE>   10

deficit of $12.5 million. If we do achieve profitability, we cannot be certain
that we can sustain or increase profitability on a quarterly or annual basis in
the future, or at all. Please see "Selected Financial Data" and "Management's
Discussion and Analysis of Financial Condition and Results of Operations" for
more detailed information on our historical results of operations.

WE EXPECT OPERATING EXPENSES TO INCREASE SIGNIFICANTLY, WHICH MAY IMPEDE OUR
ABILITY TO ACHIEVE PROFITABILITY

     As we grow our business we expect operating expenses to increase
significantly, and as a result, we will need to generate increased quarterly
revenue to achieve and maintain profitability. In particular, we expect to incur
additional costs and expenses related to:

     - the expansion of our sales force and distribution channels;

     - the expansion of our product and services offerings;

     - development of relationships with strategic business partners;

     - the expansion of management and infrastructure; and

     - brand development, marketing and other promotional activities.

     Please see "Management's Discussion and Analysis of Financial Condition and
Results of Operations" for more information on our operating expenses.

IF WE CANNOT FUND OPERATIONS FROM CASH GENERATED BY OUR BUSINESS, WE MAY BE
REQUIRED TO SELL ADDITIONAL COMMON STOCK, WHICH COULD DEPRESS OUR COMMON STOCK
PRICE

     To date, we have been unable to fund our operations from cash generated by
our business and have funded operations primarily by selling securities. If our
revenue fails to offset operating expenses, we may be required to fund future
operations through the sale of additional common stock, which could cause our
common stock price to decline. Please see "Management's Discussion and Analysis
of Financial Condition and Results of Operations -- Liquidity and Capital
Resources."

FLUCTUATIONS IN OUR OPERATING RESULTS MAKE IT DIFFICULT TO PREDICT OUR FUTURE
PERFORMANCE AND MAY RESULT IN VOLATILITY IN THE MARKET PRICE OF OUR COMMON STOCK

     Our annual and quarterly operating results have fluctuated in the past and
may fluctuate significantly in the future due to a variety of factors,
particularly as a result of the risks we describe in this section. Because our
operating results are volatile and difficult to predict, you should not rely on
the results of one quarter as an indication of future performance. It is likely
that in some future quarter our operating results will fall below the
expectations of securities analysts and investors. In this event, the trading
price of our common stock may fall significantly. Please see "Management's
Discussion and Analysis of Financial Condition and Results of
Operations -- Selected Quarterly Operating Results."

THE LOSS OF KEY MANAGEMENT PERSONNEL COULD HARM OUR BUSINESS AND DECREASE THE
VALUE OF YOUR INVESTMENT

     Our success depends largely upon the continued services of our key
management and technical personnel, the loss of which could seriously harm our
business. In particular, we

                                        6
<PAGE>   11

rely on Richard Kreysar, President, Chief Executive Officer and a director, and
Bob Page, Vice President of Product Development and Chief Technology Officer.
Messrs. Kreysar and Page do not have employment or non-competition agreements
and could therefore terminate their employment with us at any time without
penalty. We do not maintain key person life insurance policies on any of our
employees.

WE FACE INTENSE COMPETITION WHICH COULD MAKE IT DIFFICULT FOR US TO ACQUIRE AND
RETAIN CUSTOMERS NOW AND IN THE FUTURE

     The market for e-business analysis solutions is intensely competitive,
evolving and subject to rapid technological change. We expect the intensity of
competition to increase in the future. Competitors vary in size and in the scope
and breadth of the products and services they offer. Our principal competitors
today include:

     - vendors of software that target e-business customer data collection and
       analysis markets such as Andromedia, Inc., net.Genesis Corporation and
       WebTrends Corporation;

     - developers of software that address only certain technology components of
       our products; and

     - in-house development efforts by potential customers or partners.

     We expect that if we are successful in our strategy to expand the scope of
our products and services, we may encounter many additional, market-specific
competitors. In addition, because there are relatively low barriers to entry in
the software market, we expect additional competition from traditional business
intelligence and enterprise software vendors as the Internet software market
continues to develop and expand. Some of these companies, as well as some other
competitors, have longer operating histories, significantly greater financial,
technical, marketing and other resources, significantly greater name recognition
and a larger installed base of customers than we have. In addition, many of our
competitors have well-established relationships with current and potential
customers of ours, have extensive knowledge of our industry and are capable of
offering a single-vendor solution. As a result, our competitors may be able to
respond more quickly to new or emerging technologies and changes in customer
requirements, devote greater resources to the development, promotion and sale of
their products, or adopt more aggressive pricing policies to gain market share.
In addition, current and potential competitors have established or may establish
cooperative relationships among themselves or with third parties to increase the
ability of their products to address customer needs. Accordingly, it is possible
that new competitors or alliances among competitors may emerge and rapidly
acquire significant market share. We also expect that competition will increase
as a result of software industry consolidations.

     Increased competition is likely to result in price reductions, reduced
gross margins and loss of market share, any of which could seriously harm our
business, financial condition and results of operations. We may not be able to
compete successfully against current and future competitors, in which case our
business could suffer. See "Business -- Competition."

                                        7
<PAGE>   12

WE EXPECT TO CONTINUE TO RELY ON SALES OF A SINGLE PRODUCT FOR OUR REVENUE,
WHICH INCREASES THE VOLATILITY OF OUR BUSINESS

     We currently derive all of our revenue from the license and related
upgrades, professional services and support of our Accrue Insight product. We
expect that we will continue to depend on revenue related to new and enhanced
versions of our Accrue Insight product for at least the next several quarters.
We cannot be certain that we will be successful in upgrading and marketing our
products and services or that we will successfully develop and market new
products and services on a timely basis. If we do not continue to increase
revenue related to our existing products and services or generate revenue from
new products and services, our business would be seriously harmed.

IF WE ARE UNABLE TO MEET THE RAPID CHANGES IN E-COMMERCE TECHNOLOGY, OUR PRODUCT
REVENUE COULD DECLINE

     The market for our products is marked by rapid technological change,
frequent new product introductions, Internet-related technology enhancements,
uncertain product life cycles, changes in client demands and evolving industry
standards. We cannot be certain that we will successfully develop and market new
products, new product enhancements or new products compliant with present or
emerging Internet technology standards. In developing our products, we have
made, and will continue to make, assumptions with respect to which standards
will be adopted by the industry, our customers and competitors. If the standards
adopted are different from those which we have chosen to support, market
acceptance of our products may be significantly reduced or delayed and our
business will be seriously harmed. In addition, we may be required to make
significant expenditures to adapt our products to changing or emerging
technologies. New products based on new technologies or new industry standards
can render existing products obsolete and unmarketable. To succeed, we will need
to enhance our current products and develop new products on a timely basis to
keep pace with developments related to Internet technology and to satisfy the
increasingly sophisticated requirements of our clients. E-business analysis
technology is complex and new products and product enhancements can require long
development and testing periods. Any delays in developing and releasing enhanced
or new products could harm our business, operating results and financial
condition.

THE FAILURE TO RETAIN AND ATTRACT KEY TECHNICAL PERSONNEL COULD HARM OUR
BUSINESS AND DECREASE THE VALUE OF YOUR INVESTMENT

     Because of the complexity of our products and technologies, we are
substantially dependent upon the continued service of our existing product
development personnel. In addition, we intend to hire a number of engineers with
high levels of experience in designing and developing software and
Internet-related products in time-pressured environments. The competition in
Silicon Valley for qualified engineers in the computer software and Internet
markets is intense. New personnel will require training and education and take
time to reach full productivity. Our future success depends on our ability to
attract, train and retain these key personnel.

FAILURE TO EXPAND OUR SALES OPERATIONS AND CHANNELS OF DISTRIBUTION WOULD LIMIT
OUR GROWTH

     In order to maintain and increase our market share and revenue, we will
need to expand our direct and indirect sales operations and channels of
distribution. We have

                                        8
<PAGE>   13

recently expanded our direct sales force and plan to hire additional sales
personnel. As of April 30, 1999, our direct sales and support organization
consisted of 30 employees. Competition for qualified sales personnel is intense,
and we might not be able to hire the kind and number of sales personnel we are
targeting. New hires will require extensive training and typically take several
months to achieve productivity. In addition, we need to expand our relationships
with domestic and international channel partners, distributors, value-added
resellers, systems integrators, online and other resellers, Internet service
providers, original equipment manufacturers, and other partners to build our
indirect sales channel.

WE MAY BE UNABLE TO ADEQUATELY DEVELOP A PROFITABLE PROFESSIONAL SERVICES
ORGANIZATION, WHICH COULD NEGATIVELY AFFECT BOTH OUR OPERATING RESULTS AND OUR
ABILITY TO ASSIST OUR CUSTOMERS WITH THE IMPLEMENTATION OF OUR PRODUCTS

     Customers that license our software typically engage our professional
services organization to assist with support, training, consulting and
implementation of their e-business analysis solutions. We believe that growth in
our product sales depends on our ability to provide our customers with these
services and to educate third-party resellers on how to use our products. We
expect our services revenue to increase in absolute dollars as we continue to
provide consulting and training services that complement our products and as our
installed base of customers grows. We generally bill our clients for our
services on a fixed-price basis; however, from time to time we bill our clients
on a time-and-materials basis. Failure to estimate accurately the resources and
time required for an engagement, to manage our customers' expectations
effectively regarding the scope of services to be delivered for an estimated
price or to complete fixed-price engagements within budget, on time and to the
customer's satisfaction could expose us to risks associated with cost overruns,
and in some cases, penalties, and may harm our business. Although we plan to
expand our services in order to address our customers' needs, we cannot be
certain that this organization will ever achieve profitability.

OUR GROWTH COULD BE LIMITED IF WE FAIL TO EXECUTE OUR PLAN TO EXPAND
INTERNATIONALLY

     Licenses and services sold to clients located outside of the United States
were less than 5% of our total revenue in fiscal year 1999. We expect
international revenue to account for an increasing percentage of total revenue
in the future. We believe that we must expand our international sales activities
in order to be successful. We expect to initiate operations in selected
international markets in the first quarter of fiscal year 2000. Expansion into
international markets will require management attention and resources. We also
intend to enter into a number of international alliances as part of our
international strategy and rely extensively on these business partners to
conduct operations, coordinate sales and marketing efforts, and provide software
localization services. To date, we have non-exclusive alliances with Sumisho
Electronics Company, Ltd., a subsidiary of Sumitomo Corporation, and Itochu
Techno-Science Corporation for distribution of our products in Japan, and
Scientific Computers GmbH for distribution of our products in Europe. These
alliances are not subject to binding agreements, have no specified performance
requirements by us or our alliance partners, and may be terminated by either
party at any time. Our success in international markets will depend on the
success of our business partners and their willingness to dedicate sufficient
resources to our relationships.

                                        9
<PAGE>   14

We cannot assure you that we will be successful in expanding internationally.
International operations are subject to other inherent risks, including:

     - protectionist laws and business practices that favor local competition;

     - difficulties and costs of staffing and managing foreign operations;

     - dependence on local vendors;

     - multiple, conflicting and changing governmental laws and regulations;

     - longer sales and collection cycles;

     - foreign currency exchange rate fluctuations;

     - political and economic instability;

     - reduced protection for intellectual property rights in some countries;

     - seasonal reductions in business activity; and

     - expenses associated with localizing products for foreign countries.

If we fail to address these risks adequately our business may be seriously
harmed.

OUR GROWTH COULD BE LIMITED IF WE FAIL TO SUCCESSFULLY IDENTIFY AND INTEGRATE
POTENTIAL ACQUISITIONS AND INVESTMENTS

     Due to the intensely competitive nature of the e-business analysis market,
we believe that our success will depend on our ability to attain significant
market share, which will depend in part on our ability to successfully identify
and acquire businesses, products and technologies from third parties that are
complementary to our existing products and services. We do not have any present
understanding, nor are we having any discussions relating to any acquisition or
investment. We cannot be certain that we will be able to rapidly expand our
product and services offerings through these acquisitions or investments. Some
of the risks we may encounter include:

     - complementary products and services may not be available on commercially
       reasonable terms;

     - we may be unable to compete for acquisitions of products and services
       with many of our competitors who have greater financial resources than we
       do;

     - acquired products and services may not meet the needs of our customers;

     - we may incur difficulties associated with the integration of the
       personnel and operations of an acquired company with our personnel and
       operations;

     - we may incur difficulties in assimilating acquired products, services or
       technologies, with our existing products, services and technologies; and

     - integration of acquired and existing products and services may result in
       decreases in revenue from existing products and services.

     These difficulties could disrupt our ongoing business, distract our
management and employees and increase our expenses. Furthermore, we may have to
issue equity securities to pay for any future acquisition which could be
dilutive to our existing stockholders. We

                                       10
<PAGE>   15

may also have to incur debt which could contain covenants that restrict our
operations. In addition, acquisitions and investments may have negative effect
on our reported results of operations from acquisition-related charges and
amortization of acquired technology and other intangibles. Any of these
acquisition-related risks could harm our business.

OUR VARIED SALES CYCLES MAKE IT DIFFICULT TO BUDGET AND FORECAST OUR OPERATING
RESULTS

     We have varied sales cycles because we generally need to educate potential
clients regarding the use and benefits of our product applications. The
stability of our sales cycle continues to evolve as our products mature. Our
sales cycles make it difficult to predict the quarter in which sales may fall
and to budget and forecast operating results. In addition, a significant portion
of our sales fall within the last month of a quarter, making it difficult to
predict revenue until late in the quarter and to adjust expenses accordingly.

OUR OPERATING RESULTS MAY BE ADVERSELY AFFECTED BY SMALL DELAYS IN CUSTOMER
ORDERS OR PRODUCT INSTALLATIONS

     Small delays in customer orders can cause significant variability in our
license revenue and operating results for any particular period. We derive a
substantial portion of our revenue from the sale of software products and
related services. Our revenue recognition policy requires us to deliver the
software prior to recognizing any revenue for the product and to substantially
complete the implementation of our product before we can recognize service
revenue. Any end of quarter delays in orders for delivery or product
installation schedules could harm operating results for that quarter.

IF THIRD-PARTY SOFTWARE INCORPORATED IN OUR PRODUCTS IS NO LONGER AVAILABLE, OUR
BUSINESS COULD BE HARMED

     We integrate third-party software as a component of our software. For
example, we rely on Red Brick database technology licensed to us by Informix
Software, Inc. to maintain data stored in our Accrue Insight product. This
agreement terminates in March 2000, and we cannot be certain that Informix will
renew this agreement. If Informix does not renew this agreement, we will be
required to obtain similar technology from other parties, which may not be
available to us on commercially reasonable terms. Although we plan to integrate
additional database technology in our products prior to March 2000, we cannot be
certain that we will be able to successfully integrate this technology prior to
this date. We also incorporate graphic generation tools from VI/Visualize, Inc.
in Accrue Insight. This agreement terminates in July 2000. If we cannot maintain
licenses to key third-party software, shipments of our products could be delayed
until equivalent software could be developed or licensed and integrated into our
products, which could seriously harm our business, financial results and results
of operations.

IF WE FAIL TO GENERATE REPEAT OR EXPANDED BUSINESS FROM OUR CURRENT AND FUTURE
CUSTOMERS, OUR BUSINESS WILL BE SERIOUSLY HARMED

     Our success is dependent on the continued growth of our customer base and
the retention of our customers. For the fiscal year ended March 31, 1999,
approximately 20% of our revenue was derived from sales of products and services
to existing customers. We expect to continue to derive a significant amount of
revenue from our existing customers. If we fail to generate repeat and expanded
business from our current and future customers, particularly from maintenance
contract renewals, our operating results would be seriously

                                       11
<PAGE>   16

harmed. Our ability to attract new customers will depend on a variety of
factors, including the accuracy, scalability, reliability and cost-effectiveness
of our products and services and our ability to effectively market our products
and services. In the past, we have lost potential customers to competitors for
various reasons, including lower prices and other incentives not matched by us.
Many of our current customers initially purchase a license for our products and
services for installation on a limited number of servers. If an installation is
successful, the customer may purchase additional licenses to expand the use of
our products in its organization, license additional products and services from
us, or renew maintenance fees.

IF WE FAIL TO SUCCESSFULLY PROMOTE OUR ACCRUE BRAND NAME OR IF WE INCUR
SIGNIFICANT EXPENSES PROMOTING AND MAINTAINING OUR ACCRUE BRAND NAME, OUR
BUSINESS COULD BE HARMED

     Due in part to the emerging nature of the market for e-business analysis
solutions and the substantial resources available to many of our competitors,
there may be a time-limited opportunity for us to achieve and maintain a
significant market share. Developing and maintaining awareness of the Accrue
brand name is critical to achieving widespread acceptance of our e-business
analysis solutions. Furthermore, the importance of brand recognition will
increase as competition in the market for our products increases. Successfully
promoting and positioning the Accrue brand will depend largely on the
effectiveness of our marketing efforts and our ability to develop reliable and
useful products at competitive prices. Therefore, we may need to increase our
financial commitment to creating and maintaining brand awareness among potential
customers.

THE STRAIN THAT OUR GROWTH RATE PLACES UPON OUR SYSTEMS AND MANAGEMENT RESOURCES
MAY ADVERSELY AFFECT OUR BUSINESS AND DECREASE THE VALUE OF YOUR INVESTMENT

     We have recently experienced a period of significant expansion of our
operations that has placed a significant strain on our management,
administrative and operational resources. In addition, we have recently hired a
significant number of employees and plan to further increase our total
headcount. Our headcount has increased from 22 at March 31, 1997, to 38 at March
31, 1998, to 59 at March 31, 1999. Furthermore, our Chief Financial Officer
joined us in April 1999 and has had limited exposure to our prior operations. In
addition, we intend to further expand our finance, administrative and operations
staff. Any failure to properly manage our growth could have a material adverse
effect on our business, results of operations, and financial condition. To
properly manage this growth, we must, among other things, implement and improve
additional and existing administrative, financial, and operational systems,
procedures, and controls on a timely basis. We may not be able to complete the
necessary improvements to our systems, procedures, and controls necessary to
support our future operations in a timely manner. Management may not be able to
hire, train, retain, motivate, and manage required personnel and may not be able
to successfully identify, manage, and exploit existing and potential market
opportunities. In connection with our expansion, we plan to increase our
operating expenses to expand our sales and marketing operations, develop new
distribution channels, fund greater levels of research and development, broaden
professional services and support, and improve operational and financial
systems. Failure of our revenue to increase along with these expenses during any
fiscal period could have a materially adverse impact on our financial results
for that period.

                                       12
<PAGE>   17

ACCRUE INSIGHT, OUR MOST IMPORTANT PRODUCT, IS NOT PROTECTED BY A PATENT. IF
ANOTHER PARTY WERE TO USE THIS TECHNOLOGY, OUR BUSINESS WOULD SUFFER

     We regard substantial elements of our e-business analysis solutions as
proprietary and attempt to protect them by relying on patent, trademark, service
mark, trade dress, copyright, and trade secret laws and restrictions, as well as
confidentiality procedures and contractual provisions. Any steps we take to
protect our intellectual property may be inadequate, time consuming, and
expensive. In addition, despite our efforts, we may be unable to prevent third
parties from infringing upon or misappropriating our intellectual property,
which could have a material adverse effect on our business. Furthermore, legal
standards relating to the validity, enforceability, and scope of protection of
intellectual property rights in Internet-related industries are uncertain and
still evolving, and the future viability or value of any of our intellectual
property rights is uncertain. Effective trademark, copyright, and trade secret
protection may not be available in every country in which our products are
distributed or made available through the Internet. Furthermore, our competitors
may independently develop similar technology that substantially limits the value
of our intellectual property or design around patents issued to us. See
"Business -- Intellectual Property and Other Proprietary Rights."

OTHERS MAY BRING INFRINGEMENT CLAIMS AGAINST US WHICH COULD HARM OUR BUSINESS,
RESULTS OF OPERATIONS AND FINANCIAL CONDITION

     In addition to the technology we have developed internally, we also use
code libraries developed and maintained by third parties and have acquired or
licensed technologies from other companies. Our internally developed technology,
the code libraries, or the technology we acquired or licensed may infringe a
third party's intellectual property rights who may bring claims against us
alleging infringement of their intellectual property rights. We have recently
received a letter from a patent holder regarding possible infringement of their
U.S. patent. We have investigated this patent and believe we have meritorious
defenses to any claims that could be asserted. Any infringement or claim of
infringement could have a material adverse effect on our business. In recent
years, there has been significant litigation in the United States involving
patents and other intellectual property rights. We are not currently involved in
any intellectual property litigation. However, as the number of entrants into
our market increases, the possibility of an intellectual property claim against
us grows and we may be a party to litigation in the future to protect our
intellectual property or as a result of an alleged infringement of others'
intellectual property. These claims and any resulting litigation could subject
us to significant liability for damages and invalidation of our proprietary
rights, would likely be time-consuming and expensive to defend and would divert
management time and attention. Any potential intellectual property litigation
could also force us to do one or more of the following:

     - cease selling, incorporating, or using products or services that
       incorporate the challenged intellectual property;

     - obtain from the holder of the infringed intellectual property right a
       license to sell or use the relevant technology, which license may not be
       available on reasonable terms, or at all; and

     - redesign those products or services that incorporate infringing
       technology.

Any of these results could seriously harm our business.

                                       13
<PAGE>   18

PRODUCT DEFECTS COULD LEAD TO LOSS OF CUSTOMERS WHICH COULD HARM OUR BUSINESS,
RESULTS OF OPERATIONS AND FINANCIAL CONDITION

     Despite internal testing and testing by current and potential customers,
our current and future products may contain serious defects, including Year 2000
errors, the occurrence of which could result in adverse publicity, loss of or
delay in market acceptance, or claims by customers against us, any of which
could harm our business, results of operations, and financial condition. In
addition, our products and product enhancements are very complex and may from
time to time contain errors or result in failures that we did not detect or
anticipate when introducing our products or enhancements to the market. The
computer hardware environment is characterized by a wide variety of non-standard
configurations that make pre-release testing for programming or compatibility
errors very difficult and time consuming. Despite our testing, errors may still
be discovered in some new products or enhancements after the products or
enhancements are delivered to customers. See "Business -- Products and
Services."

WE ARE SUBJECT TO POTENTIAL PRODUCT LIABILITY CLAIMS THAT COULD REQUIRE
CONSIDERABLE EFFORT AND EXPENSE TO DEFEND AND WHICH COULD HARM OUR BUSINESS

     Our products are used to monitor the traffic data of our customers' Web
sites, and to segment, analyze and report this data. These and other functions
that our products provide are often critical to our customers, especially in
light of the considerable resources many organizations spend on the development
and maintenance of their Web sites. Our end-user licenses contain provisions
that limit our exposure to product liability claims, but these provisions may
not be enforceable in all jurisdictions. Additionally, we maintain limited
product liability insurance. To the extent our contractual limitations are
unenforceable or these claims are not covered by insurance, a successful product
liability claim could harm our business.

WE FACE A NUMBER OF UNKNOWN RISKS ASSOCIATED WITH TRYING TO BECOME YEAR 2000
COMPLIANT

     Many currently installed computer systems and software products are coded
to accept or recognize only two digit entries in the date code field. These
systems and software products will need to accept four digit entries to
distinguish 21st century dates. We have just begun to identify measures to
address the issues arising from these Year 2000 requirements and therefore the
risks associated with being Year 2000 compliant are not fully known. We are
assessing our material internal information systems, including both our own
software products and third-party software and hardware technology, but we have
not initiated an assessment of our non-information technology systems. We do not
currently have any information concerning the Year 2000 compliance status of our
customers and have not yet fully developed a contingency plan to address
situations that may result if we are unable to achieve Year 2000 readiness of
our critical operations. See "Management's Discussion and Analysis of Financial
Condition and Results of Operations -- Year 2000 Readiness" for more information
on our Year 2000 compliance plans. Failure to become Year 2000 compliant could
harm our business and could require us to make material expenditures which could
also harm our business.

                                       14
<PAGE>   19

                         RISKS RELATED TO OUR INDUSTRY

EVOLVING REGULATION OF THE INTERNET MAY HARM OUR BUSINESS

     As e-commerce continues to evolve, increasing regulation by federal, state,
or foreign agencies becomes more likely. This regulation is likely in the areas
of user privacy, pricing, content, quality of products and services, taxation,
advertising, intellectual property rights, and information security. In
particular, laws and regulations applying to the solicitation, collection, or
processing of personal or consumer information could negatively affect our
activities. Typically, our products capture traffic data when consumers,
business customers or employees visit a Web site. The perception of security and
privacy concerns, whether or not valid, may indirectly inhibit market acceptance
of our products. In addition, legislative or regulatory requirements may
heighten these concerns if businesses must notify Web site users that the data
captured after visiting Web sites may be used by marketing entities to
unilaterally direct product promotion and advertising to that user. We are not
aware of any similar legislation or regulatory requirements currently in effect
in the United States. Other countries and political entities, such as the
European Economic Community, have adopted legislation or regulatory
requirements. The United States may adopt similar legislation or regulatory
requirements. If consumer privacy concerns are not adequately addressed, our
business could be harmed. Moreover, the applicability to the Internet of
existing laws governing issues such as intellectual property ownership and
infringement, copyright, trademark, trade secret, obscenity and libel is
uncertain and developing. Furthermore, any regulation imposing fees or assessing
taxes for Internet use could result in a decline in the use of the Internet and
the viability of e-commerce. Any new legislation or regulation, or the
application or interpretation of existing laws or regulations, may decrease the
growth in the use of the Internet, may impose additional burdens on e-commerce
or may require us to alter how we conduct our business. This could decrease the
demand for our products and services, increase our cost of doing business,
increase the costs of products sold through the Internet or otherwise have a
negative effect on our business, results of operations and financial condition.

OUR SUCCESS DEPENDS ON CONTINUED USE AND EXPANSION OF THE INTERNET

     Continued expansion in the sales of our e-business analysis solutions will
depend upon the continued growth of the Internet as a widely used medium for
commerce and communication. Rapid growth in the use of the Internet is a recent
phenomenon. Acceptance and use may not continue to develop at historical rates
and a sufficiently broad base of customers may not adopt or continue to use the
Internet and online services as a medium of commerce and communication. Demand
and market acceptance for recently introduced products and services relating to
the Internet are subject to a high level of uncertainty and few proven products
and services exist. If the Internet does not continue to grow as a widespread
communications medium and commercial marketplace, the demand for our e-business
analysis solutions could be significantly reduced. The Internet may not prove to
be a viable commercial marketplace because of inadequate development of the
necessary infrastructure, such as a reliable network backbone, or timely
development of complementary products, such as high speed modems. The Internet
infrastructure may not be able to support the demands placed on it by continued
growth. Additionally, the Internet could lose its viability due to delays in the
development or adoption of new standards and protocols to handle increased
levels of Internet activity, security, reliability, cost, ease of use,
accessibility, and quality of service.

                                       15
<PAGE>   20

                         RISKS RELATED TO THE OFFERING

MANAGEMENT MAY APPLY THE PROCEEDS OF THIS OFFERING TO USES THAT DO NOT INCREASE
OUR OPERATING RESULTS OR MARKET VALUE

     The net proceeds from the sale of the common stock we are offering for sale
will be added to our general working capital upon completion of this offering.
We have not reserved or allocated the proceeds for any specific purpose, and we
cannot specify with certainty how we will use the net proceeds. Accordingly, our
management will have considerable discretion in the application of the net
proceeds, and you will not have the opportunity, as part of your investment
decision, to assess whether the proceeds are being used appropriately. The net
proceeds may be used for corporate purposes that do not increase our operating
results or market value. Pending application of the proceeds, they may be placed
in investments that do not produce income or that lose value. See "How We Intend
to Use the Proceeds from this Offering."

BECAUSE ACCRUE'S OFFICERS AND DIRECTORS WILL OWN 42.5% OF THE OUTSTANDING COMMON
STOCK AFTER THIS OFFERING, YOU AND OTHER INVESTORS WILL HAVE MINIMAL INFLUENCE
ON STOCKHOLDER DECISIONS

     Our officers and directors will beneficially own 42.5% of the outstanding
common stock after this offering, and 41.3% if the underwriters exercise in full
their option to purchase additional shares. As a result, they will be able to
exercise significant influence over all matters requiring stockholder approval,
and you and other investors will have minimal influence over the election of
directors or other stockholder actions. As a result, these stockholders could
approve or cause Accrue to take actions which you disapprove or that are
contrary to your interests and those of other investors. Our certificate of
incorporation and bylaws do not provide for cumulative voting; therefore, our
controlling stockholders will have the ability to elect all of our directors.
The controlling stockholders will also have the ability to approve or disapprove
significant corporate transactions without further vote by the investors who
purchase common stock pursuant to this offering. This ability to exercise
influence over all matters requiring stockholder approval could prevent or
significantly delay another company or person from acquiring or merging with us.
See "Management" and "Principal Stockholders."

THE EFFECTS OF ANTI-TAKEOVER PROVISIONS IN OUR CHARTER DOCUMENTS AND IN DELAWARE
LAW COULD PREVENT A CHANGE IN CONTROL OF ACCRUE WHICH MAY REDUCE THE MARKET
PRICE OF OUR COMMON STOCK

     Provisions of our certificate of incorporation and bylaws may have the
effect of delaying or preventing a merger or sale of Accrue, or making a merger
or acquisition less desirable to a potential acquiror, even where stockholders
may consider the acquisition or merger favorable. These provisions could also
have the effect of making it more difficult for a third party to effect a change
of control of the board of directors. See "Description of Capital
Stock -- Delaware Law and the Effect of Certain Certificate of Incorporation and
Bylaw Provisions." The issuance of preferred stock may have the effect of
delaying, deferring, or preventing a change in control without further action by
the stockholders. Any issuance of preferred stock may harm the market price of
the common stock. The issuance of preferred stock may also result in the loss of
the voting control of holders of common stock to the holders of the preferred
stock. See "Description of Capital Stock -- Preferred Stock."

                                       16
<PAGE>   21

TRADING IN OUR COMMON STOCK MAY BE LIMITED SO NEW INVESTORS MUST BE ABLE TO
WITHSTAND A POSSIBLE LOSS OF THEIR INVESTMENT


     A public market for trading our common stock has not existed prior to this
offering. Although this offering will result in a trading market for our common
stock, we do not know how liquid that market might be. The initial public
offering price for the common stock was determined through negotiations between
the underwriters and us. If you purchase shares of common stock, you may not be
able to resell those shares at or above the initial public offering price. See
"Underwriting."


THE MARKET PRICE FOR OUR COMMON STOCK, LIKE OTHER TECHNOLOGY STOCKS, MAY BE
VOLATILE

     The stock markets have, in general, and with respect to Internet companies
in particular, recently experienced extreme stock price and volume volatility
that has affected companies' stock prices. The stock markets may continue to
experience volatility that may adversely affect the market price of our common
stock. Stock prices for many companies in the technology and emerging growth
sector have experienced wide fluctuations that have often been unrelated to the
operating performance of these companies. Fluctuations such as these may affect
the market price of our common stock. In addition, if we fail to address any of
the risks described in this section, the market price for our common stock, and
consequently, the value of your investment, could decline.

SIGNIFICANT FLUCTUATIONS IN THE MARKET PRICE OF OUR COMMON STOCK COULD RESULT IN
SECURITIES CLASS ACTION CLAIMS AGAINST US, WHICH COULD SERIOUSLY HARM OUR
BUSINESS

     Securities class action claims have been brought against companies in the
past where volatility in the market price of that company's securities have
taken place. This kind of litigation could be very costly and divert our
management's attention and resources, and any adverse determination in this
litigation could also subject us to significant liabilities, any or all of which
could seriously harm our business.

IF WE CANNOT RAISE FUNDS, IF NEEDED, ON ACCEPTABLE TERMS, WE MAY NOT BE ABLE TO
DEVELOP OR ENHANCE OUR PRODUCTS AND SERVICES, TAKE ADVANTAGE OF FUTURE
OPPORTUNITIES OR RESPOND TO COMPETITIVE PRESSURES OR UNANTICIPATED CAPITAL
REQUIREMENTS WHICH COULD HARM OUR BUSINESS

     We expect the net proceeds from this offering, cash on hand, cash
equivalents and commercial credit facilities to meet our working capital and
capital expenditure needs for at least the next 12 months. We expect that we
will continue to experience negative operating cash flow in the near term.
Accordingly, we may need to raise additional funds and we cannot be certain that
we would be able to obtain additional financing on favorable terms, if at all.
Further, if we issue equity securities, stockholders may experience additional
dilution or the new equity securities may have rights, preferences or privileges
senior to those of existing holders of common stock. If we incur indebtedness to
help us meet our future capital requirements, this debt could contain covenants
which restrict our operations. If we cannot raise funds, if needed, on
acceptable terms, we may not be able to develop or enhance our products and
services, take advantage of future opportunities or respond to competitive
pressures or unanticipated capital requirements, which could harm our business,
operating results and financial condition. See "How We Intend to Use the
Proceeds from this Offering," "Dilution" and "Management's Discussion and
Analysis of Financial

                                       17
<PAGE>   22

Condition and Results of Operations -- Liquidity and Capital Resources" for more
information on our capital needs.

SUBSTANTIAL SALES OF OUR COMMON STOCK COULD CAUSE OUR STOCK PRICE TO DECLINE

     Sales of a substantial number of shares of common stock in the public
market after the offering, or the perception that these sales may occur, could
adversely affect the market price of the common stock by potentially introducing
a large number of sellers of our common stock into a market in which the common
stock price is already volatile, thus driving the common stock price down. In
addition, the sale of these shares could impair our ability to raise capital
through the sale of additional equity securities. On completion of this
offering, based on the number of shares outstanding as of May 25, 1999, we will
have 20,836,325 shares of common stock outstanding or 21,421,325 shares if the
underwriter's option to purchase additional shares is exercised in full. The
3,900,000 shares sold in this offering, or 4,485,000 shares if the underwriters'
option to purchase additional shares is exercised in full, will be freely
tradable without restriction or further registration under the Federal
securities laws unless purchased by our "affiliates" as that term is defined in
Rule 144. The remaining 16,936,325 shares of common stock outstanding on
completion of the offering will be "restricted securities" as that term is
defined in Rule 144. Our directors, executive officers, and other stockholders
have executed lock-up agreements that limit their ability to sell common stock.
These stockholders have agreed not to sell or otherwise dispose of any shares of
common stock for a period of at least 180 days after the date of this prospectus
without the prior written approval of BancBoston Robertson Stephens Inc. When
the lock-up agreements expire, these shares and shares underlying outstanding
options will become eligible for sale, in some cases only subject to the volume,
manner of sale and notice requirements of Rule 144. See "Shares Eligible for
Future Sale," for information on shares available for future sale.

OUR ANTICIPATED OFFERING PRICE WILL BE SUBSTANTIALLY HIGHER THAN THE PER SHARE
VALUE BASED ON OUR ASSETS AFTER SUBTRACTING OUR LIABILITIES

     The initial public offering price of $10.00 per share substantially exceeds
$0.13, which is the per share value of our assets after subtracting our
liabilities as of March 31, 1999. As a result, you will contribute 74.9% of our
total funding as of March 31, 1999 on a pro forma basis including this offering,
but will only own 19.9% of our total outstanding shares.

                                       18
<PAGE>   23

               YOU SHOULD NOT RELY ON FORWARD-LOOKING STATEMENTS
                     BECAUSE THEY ARE INHERENTLY UNCERTAIN

     This prospectus contains forward-looking statements that involve risks and
uncertainties. We use words such as "anticipates," "believes," "plans,"
"expects," "future" "intends" and similar expressions to identify
forward-looking statements. This prospectus also contains forward-looking
statements attributed to third parties relating to their estimates regarding the
growth of Internet use. You should not place undue reliance on these
forward-looking statements, which apply only as of the date of this prospectus.
Our actual results could differ materially from those anticipated in these
forward-looking statements for many reasons, including the risks faced by us and
described in the preceding pages and elsewhere in this prospectus.

              HOW WE INTEND TO USE THE PROCEEDS FROM THIS OFFERING

     Our net proceeds from the sale of the 3,900,000 shares of common stock we
are offering are estimated to be $35.6 million, or $41.0 million if the
underwriters' option to purchase additional shares is exercised in full, based
on an initial public offering price of $10.00 per share and after deducting
underwriting discounts and commissions and estimated offering expenses. We
currently expect to use the net proceeds primarily for working capital and
general corporate purposes, including funding product development and expanding
our sales and marketing organization. We have not yet determined the actual
expected expenditures and thus cannot estimate the amounts to be used for each
of these purposes. The amounts and timing of these expenditures will vary
depending on a number of factors, including the amount of cash generated by our
operations, competitive and technological developments and the rate of growth,
if any, of our business. In addition, we may use a portion of the net proceeds
for further development of our product lines through acquisitions of products,
technologies and businesses. Accordingly, although we have no present
commitments or agreements with respect to any such acquisitions, management will
have significant discretion in applying the net proceeds of this offering.
Pending such uses, we will invest the net proceeds in short-term, investment
grade, interest-bearing securities.

                                DIVIDEND POLICY

     We have never declared or paid cash dividends on our common stock or
preferred stock and anticipate that all future earnings, if any, will be
retained for development of our business. The payment of dividends will be at
the discretion of our board of directors and will depend upon factors such as
future earnings, capital requirements, the financial condition of Accrue, and
general business conditions. Additionally, our loan and security agreement with
our current lender limits our ability to pay dividends.

                               OTHER INFORMATION

     You should rely only on the information contained in this prospectus. We
have not authorized anyone to provide you with information different from that
contained in this prospectus. We are offering to sell, and seeking offers to
buy, shares of common stock only in jurisdictions where offers and sales are
permitted. The information contained in this

                                       19
<PAGE>   24

prospectus is accurate only as of the date of this prospectus, regardless of the
time of delivery of this prospectus or of any sale of our common stock.

     This prospectus includes statistical data regarding the Internet industry.
The statistical data that we used was taken or derived from information
published by sources including Netcraft Web Server Survey, a media research firm
that focuses on the Internet industry, and International Data Corporation and
Forrester Research, firms that provide market and strategic information to the
information technology industry. Although we believe that the statistical data
we used was generally indicative of the matters for which we used it,
statistical data is inherently imprecise, and you are cautioned not to place
undue reliance on the statistical data regarding the Internet industry that we
used in this prospectus.

                                       20
<PAGE>   25

                                 CAPITALIZATION

     The Actual column in the following table sets forth Accrue's actual
capitalization as of March 31, 1999. The Pro Forma column in the following table
gives effect to:

     - the filing of an amendment to our certificate of incorporation to provide
       for authorized capital stock of 75,000,000 shares of common stock and
       5,000,000 shares of undesignated preferred stock, and

     - the automatic conversion of all outstanding shares of preferred stock
       into shares of common stock upon the closing of this offering.

     The Pro Forma As Adjusted column gives effect to the sale of shares of
common stock in this offering at an initial public offering price of $10.00 per
share, after deducting underwriting discounts and commissions and estimated
offering expenses. Please see "How We Intend to Use the Proceeds from this
Offering" and notes to our financial statements. The Pro Forma and Pro Forma As
Adjusted information set forth below is unaudited and should be read in
conjunction with our financial statements and notes.

<TABLE>
<CAPTION>
                                                               MARCH 31, 1999
                                                --------------------------------------------
                                                                               PRO FORMA
                                                 ACTUAL      PRO FORMA        AS ADJUSTED
                                                --------    -----------    -----------------
                                                            (UNAUDITED)       (UNAUDITED)
                                                               (IN THOUSANDS)
<S>                                             <C>         <C>            <C>
Total long term debt, net of current
  portion.....................................  $    169      $    169         $    169
  Stockholders' equity:
     Preferred stock, $0.001 par value;
       10,000,000 shares authorized actual,
          9,032,534 shares issued and
          outstanding, actual; 5,000,000
          shares authorized, no shares issued
          or outstanding pro forma and pro
          forma as adjusted...................    12,876            --               --
     Common stock, $0.001 par value,
       20,000,000 shares authorized actual,
       75,000,000 shares authorized pro forma
       and pro forma as adjusted; 5,429,858
       shares issued and outstanding actual;
       15,710,046 shares issued and
       outstanding pro forma and 19,610,046
       shares issued and outstanding pro forma
       as adjusted............................         5            14               20
     Additional paid-in capital...............     6,538        19,405           54,969
     Notes receivable from stockholders.......      (213)         (213)            (213)
     Unearned compensation....................    (4,726)       (4,726)          (4,726)
     Accumulated deficit......................   (12,491)      (12,491)         (12,491)
                                                --------      --------         --------
          Total stockholders' equity..........     1,989         1,989           37,559
                                                --------      --------         --------
            Total capitalization..............  $  2,158      $  2,158         $ 37,728
                                                ========      ========         ========
</TABLE>

     The information in the table above excludes:

- - 1,868,072 shares subject to outstanding options as of March 31, 1999 at a
  weighted average exercise price of $0.24 per share;

- - 1,517,784 additional shares available for grant under our stock plan as of
  March 31, 1999;

- - 1,226,279 shares issued between March 31, 1999 and May 25, 1999 pursuant to
  the exercise of options and restricted stock grants; and

- - 350,000 shares subject to outstanding warrants at an exercise price of $0.70
  per share and 14,000 shares subject to outstanding warrants at an exercise
  price equal to the initial public offering price.

                                       21
<PAGE>   26

                                    DILUTION


     Accrue's pro forma net tangible book value as of March 31, 1999 was
approximately $2.0 million or $0.13 per share of common stock. "Net tangible
book value" per share represents the amount of our total tangible assets reduced
by the amount of our total liabilities and divided by the total number of shares
of common stock outstanding, assuming conversion of our outstanding convertible
preferred stock into common stock. After giving effect to the sale of the
3,900,000 shares of common stock offered by us at an initial public offering
price of $10.00 per share and after deducting underwriting discounts and
commissions and estimated offering expenses, and the adjustments set forth
above, our pro forma, as adjusted, net tangible book value as of March 31, 1999
would have been $37.6 million or $1.92 per share of common stock. This
represents an immediate increase in net tangible book value of $1.79 per share
to existing stockholders and an immediate dilution of $8.08 per share to new
investors. The following table illustrates this per share dilution:



<TABLE>
<S>                                                           <C>      <C>
Assumed initial public offering price per share.............           $10.00
                                                                       ------
  Pro forma, as adjusted, net tangible book value per share
     before the offering....................................  $0.13
                                                              -----
  Increase attributable to new investors....................  $1.79
                                                              -----
Pro forma net tangible book value after the offering........             1.92
                                                                       ------
Dilution per share to new investors.........................           $ 8.08
                                                                       ======
</TABLE>


     The following table summarizes on a pro forma basis, as of March 31, 1999,
the differences between the existing stockholders, as adjusted, and new
investors with respect to the number of shares of common stock purchased from
us, the total consideration paid to us, and the average price per share paid.


<TABLE>
<CAPTION>
                            SHARES PURCHASED      TOTAL CONSIDERATION
                          --------------------   ---------------------   AVERAGE PRICE
                            NUMBER     PERCENT     AMOUNT      PERCENT     PER SHARE
                          ----------   -------   -----------   -------   -------------
<S>                       <C>          <C>       <C>           <C>       <C>
Existing stockholders...  15,710,046     80.1%   $13,090,000     25.1%      $ 0.83
New investors...........   3,900,000     19.9     39,000,000     74.9        10.00
                          ----------    -----    -----------   ------
Totals..................  19,610,046    100.0%   $52,090,000    100.0%      $ 2.66
                          ==========    =====    ===========   ======
</TABLE>


     The information presented with respect to existing stockholders excludes:

     - 1,868,072 shares subject to outstanding options as of March 31, 1999 at a
       weighted average exercise price of $0.24 per share;

     - 1,517,784 additional shares available for grant under our stock plan as
       of March 31,1999;

     - 1,226,279 shares issued between March 31, 1999 and May 25, 1999 pursuant
       to the exercise of options and restricted stock grants; and


     - 350,000 shares subject to outstanding warrants at an exercise price of
       $0.70 per share and 14,000 shares subject to outstanding warrants at an
       exercise price equal to the initial public offering price.


     The issuance of common stock under these plans will result in further
dilution to new investors. See "Management -- Stock Plans" and the notes to our
consolidated financial statements. These figures also include 9,032,534 shares
of preferred stock (which will automatically be converted into 10,280,188 shares
of common stock upon the closing of this offering.)

                                       22
<PAGE>   27

                            SELECTED FINANCIAL DATA

     The following selected financial data should be read in conjunction with
our financial statements and notes to our financial statements and with
"Management's Discussion and Analysis of Financial Condition and Results of
Operations," which are included elsewhere in this prospectus. The statements of
operations data for the years ended March 31, 1997, 1998 and 1999, and the
balance sheet data as of March 31, 1998 and 1999, are derived from audited
financial statements included elsewhere in this prospectus. The balance sheet
data as of March 31, 1997 are derived from audited financial statements not
included in this prospectus. See Note 2 to the notes to our audited financial
statements included in this prospectus for a description of how pro forma net
loss per share is computed.

<TABLE>
<CAPTION>
                                                        YEAR ENDED MARCH 31,
                                               ---------------------------------------
                                                 1997           1998           1999
                                               ---------      ---------      ---------
                                                (IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                            <C>            <C>            <C>
STATEMENT OF OPERATIONS DATA:
Net revenue:
  Software license...........................   $   163        $   978        $ 2,192
  Maintenance and service....................        19            142            760
                                                -------        -------        -------
     Total revenue...........................       182          1,120          2,952
Cost of revenue:.............................        22            141            227
                                                -------        -------        -------
     Gross profit............................       160            979          2,725
                                                -------        -------        -------
Operating expenses:
  Research and development...................       909          2,232          2,887
  Sales and marketing........................       670          1,961          3,896
  General and administrative.................       616            772          1,326
  Stock-based compensation expense...........        --             --          1,294
                                                -------        -------        -------
     Total operating expenses................     2,195          4,965          9,403
                                                -------        -------        -------
Loss from operations.........................    (2,035)        (3,986)        (6,678)
Other income (expense), net..................       108             65             35
                                                -------        -------        -------
Net loss.....................................   $(1,927)       $(3,921)       $(6,643)
                                                =======        =======        =======
Net loss per share, basic and diluted........   $ (0.72)       $ (1.37)       $ (2.06)
                                                =======        =======        =======
Shares used in computing net loss per share,
  basic and diluted..........................     2,686          2,859          3,223
                                                =======        =======        =======
Pro forma net loss per share, basic and
  diluted (unaudited)........................                                 $ (0.59)
                                                                              =======
Shares used in computing pro forma net loss
  per share, basic and diluted (unaudited)...                                  11,299
                                                                              =======
</TABLE>

<TABLE>
<CAPTION>
                                                           AS OF MARCH 31,
                                                      --------------------------
                                                       1997      1998      1999
                                                      ------    ------    ------
                                                            (IN THOUSANDS)
<S>                                                   <C>       <C>       <C>
BALANCE SHEET DATA:
Cash and cash equivalents...........................  $3,599    $  217    $1,600
Working capital (deficit)...........................   3,506       (70)    1,334
Total assets........................................   4,107     1,471     4,204
Long term debt, net of current portion..............      --       312       169
Total stockholders' equity..........................   3,933       100     1,989
</TABLE>

                                       23
<PAGE>   28

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
                OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

     The following discussion and analysis of the financial condition and
results of operations of Accrue should be read in conjunction with "Selected
Financial Data" and our financial statements and notes thereto appearing
elsewhere in this prospectus. This discussion and analysis contains
forward-looking statements that involve risks, uncertainties and assumptions.
Our actual results may differ materially from those anticipated in these
forward-looking statements as a result of certain factors including, but not
limited to, those set forth under "Risk Factors" and elsewhere in this
prospectus.

OVERVIEW

     Our principal product, Accrue Insight, is a software solution that
collects, stores and analyzes detailed Web site traffic information and visitor
activity data and presents this information in detailed reports to help managers
and marketers make more effective merchandising and marketing decisions. We sell
Accrue Insight to customers for a license fee and also provide related
maintenance services. In addition, we provide professional services to assist
customers at every stage of Accrue Insight deployment, from identification of
specific business needs through enterprise integration and customization of
e-business analysis reporting, to delivering a rapid and effective
implementation. We also offer an application hosting service, Accrue Site
Knowledge (ASK) Service, that enables customers to outsource system
administration responsibilities in connection with their purchase of Accrue
Insight.

     From our inception through March 31, 1997, our operations consisted
primarily of start-up activities, such as raising capital, recruiting personnel,
conducting research and development, developing our initial product,
establishing the market for our initial product and purchasing operating assets.
During fiscal years 1998 and 1999, we continued to invest in research and
development, building sales channels, expanding marketing activities and
developing administrative operations. In January 1997 we began shipping our
initial product, Accrue Insight 1.0 for analyzing Web site traffic. In February
1998 we released Accrue Insight 2.0, which added scalability and functionality
to provide e-business analysis capabilities. In August 1998 we released Accrue
Insight 2.5, which added personalized Web pages and push technology for
distributing reports via email. From October 1998 through March 1999 we
continued to expand the functional capabilities of Accrue Insight through a
series of releases including an easy-to-use interface, a customized integration
bridge with Vignette StoryServer, and enhanced network collection technology. In
April 1999, we released Accrue Insight 3.0, which adds new features that enhance
Web data collection, analysis, storage and reporting, expands the amount and
types of information captured, provides new information access and report
distribution options, increases scalability, and improves manageability. The
Accrue Site Knowledge (ASK) Service, also introduced in April 1999, provides a
new application hosting service that enables customers to outsource system
administration responsibilities in connection with their purchase of Accrue
Insight.

     Substantially all of our revenue through March 31, 1999 was attributable to
licensing Accrue Insight and related support services. We anticipate that
licensing of Accrue Insight and related support services will continue to
account for a substantial portion of our revenue in the future. Consequently, a
decline in the price of or demand for Accrue

                                       24
<PAGE>   29

Insight, or its failure to achieve broad market acceptance, would seriously harm
our business, financial condition and results of operations.

     We generally recognize license revenue, net of estimated returns allowance,
upon product shipment. Where multiple products or services are sold together
under one contract, we allocate revenue to each element based on their relative
fair value, with fair value being determined using the price charged when that
element is sold separately. We recognize maintenance service revenue ratably
over the term of the service agreement, and we recognize consulting service
revenue as services are performed.

     We market our products, both domestically and internationally, through our
direct sales force. Sales derived through indirect channels, which consist
primarily of international resellers and system integrators, accounted for less
than 5% of our total revenue to date. We expect that sales derived through
indirect channels will increase as a percentage of total revenue as we expand
our international efforts. We license our products to our customers primarily on
a perpetual basis. We offer multiple pricing models from usage-based to
server-based and CPU-based, allowing for additional revenue as a customer's
e-business expands. Selling prices for our products have typically ranged from
ten to several hundred thousand dollars. Annual support and maintenance
contracts, which are purchased with initial product licenses, entitle customers
to telephone support and upgrades, when and if available. The price for our
support and maintenance program is based on a percentage of list price and is
paid in advance. Consulting fees for implementation services and training are
charged on a time-and-materials basis or a fixed-fee basis for package services.

     We have recorded stock-based compensation related to stock options granted
below fair market value through March 31, 1999 of approximately $6.0 million. Of
this amount, we amortized approximately $1.3 million in fiscal year 1999. This
amount represents the difference between the exercise price of these stock
option grants and the deemed fair value of the common stock at the time of
grant. The remaining $4.7 million of stock-based compensation will be amortized
over the remaining vesting period of the options, generally four years or less.
As a result, the amortization of stock-based compensation will impact our
reported results of operations through fiscal 2003.

     We have sustained losses on a quarterly and annual basis since inception.
As of our fiscal year ended March 31, 1999, we had an accumulated deficit of
$12.5 million. Our net loss was $1.9 million in fiscal year ended March 31,
1997, $3.9 million in fiscal year 1998, and $6.6 million in fiscal year 1999.
These losses resulted from significant costs incurred in the development and
sale of our products and services. We expect to experience significant growth in
our operating expenses in order to execute our business plan, particularly in
the areas of research and development, sales and marketing, and increased
international distribution. As a result, we anticipate that these operating
expenses, as well as planned capital expenditures, will constitute a material
use of our cash resources. We expect to incur additional losses and continued
negative cash flow from operations in the future. We cannot assure you that we
will achieve or sustain profitability.

     You should not rely upon our past operating results as an indication of
future performance. While we have experienced significant percentage growth in
revenues in recent periods, we have a limited operating history and we do not
believe that prior growth rates are sustainable or indicative of future growth
rates.

     We anticipate that our total revenue and net loss for the fiscal quarter
ended June 30, 1999 will be approximately $1.9 million and $2.1 million,
respectively.

                                       25
<PAGE>   30

RESULTS OF OPERATIONS

     The following tables set forth our historical operating information, as
well as the information as a percentage of our total revenue represented by each
item, for the periods indicated:

<TABLE>
<CAPTION>
                                                     YEAR ENDED MARCH 31,
                                              ----------------------------------
                                                1997         1998         1999
                                              --------      -------      -------
                                                  (IN THOUSANDS, EXCEPT AS A
                                                 PERCENTAGE OF TOTAL REVENUE)
<S>                                           <C>           <C>          <C>
STATEMENT OF OPERATIONS DATA:
Net revenue:
  Software license..........................  $    163      $   978      $ 2,192
  Maintenance and service...................        19          142          760
                                              --------      -------      -------
     Total revenue..........................       182        1,120        2,952
Cost of revenue.............................        22          141          227
                                              --------      -------      -------
Gross profit................................       160          979        2,725
                                              --------      -------      -------
Operating expenses:
  Research and development..................       909        2,232        2,887
  Sales and marketing.......................       670        1,961        3,896
  General and administrative................       616          772        1,326
  Stock-based compensation expense..........        --           --        1,294
                                              --------      -------      -------
     Total operating expenses...............     2,195        4,965        9,403
                                              --------      -------      -------
Loss from operations........................    (2,035)      (3,986)      (6,678)
Other income (expense), net.................       108           65           35
                                              --------      -------      -------
Net loss....................................  $ (1,927)     $(3,921)     $(6,643)
                                              ========      =======      =======
AS A PERCENTAGE OF TOTAL REVENUE:
Net revenue:
  Software license..........................      89.6%        87.3%        74.3%
  Maintenance and service...................      10.4         12.7         25.7
                                              --------      -------      -------
     Total revenue..........................     100.0        100.0        100.0
Cost of revenue.............................      12.1         12.6          7.7
                                              --------      -------      -------
Gross profit................................      87.9         87.4         92.3
                                              --------      -------      -------
Operating expenses:
  Research and development..................     499.4        199.3         97.8
  Sales and marketing.......................     368.1        175.1        132.0
  General and administrative................     338.5         68.9         44.9
  Stock-based compensation expense..........       0.0          0.0         43.8
                                              --------      -------      -------
     Total operating expenses...............   1,206.0        443.3        318.5
                                              --------      -------      -------
Loss from operations........................  (1,118.1)      (356.0)      (226.2)
Other income (expense), net.................      59.3          5.8          1.2
                                              --------      -------      -------
Net loss....................................  (1,058.8)%     (350.2)%     (225.0)%
                                              ========      =======      =======
</TABLE>

                                       26
<PAGE>   31

FISCAL YEARS ENDED MARCH 31, 1997, 1998 AND 1999

     Revenue. Total revenue increased from $0.2 million in fiscal year 1997 to
$1.1 million in fiscal year 1998 and $3.0 million in fiscal year 1999. These
increases reflect year-to-year revenue growth of 515% and 164%, respectively. No
customer accounted for more than 10% of our revenue in fiscal year 1998 or 1999.

     Software license revenue. Revenue from software licenses was $0.2 million
in fiscal year 1997, $1.0 million in fiscal year 1998 and $2.2 million in fiscal
year 1999, representing increases of $0.8 million, or 500%, from fiscal year
1997 to fiscal year 1998 and $1.2 million, or 124% from fiscal year 1998 to
fiscal year 1999. The majority of the growth in product revenue for both fiscal
years was due to higher unit sales volumes of Accrue Insight as a result of
increased market awareness of our products, introductions of new features,
increases in both the size and productivity of our sales force, and increased
average dollar size of licenses. We anticipate that revenue from product
licenses will continue to represent a substantial majority of our revenues in
the future. We expect that because of our small but increasing revenue base, our
historical percentage growth rates of our product revenue will not be
sustainable in the future.

     Maintenance and service revenue. Maintenance and service revenue was less
than $0.1 million in fiscal year 1997, $0.1 million in fiscal year 1998 and $0.8
million in fiscal year 1999, representing increases of 647% from fiscal year
1997 to fiscal year 1998, and 435% from fiscal year 1998 to fiscal year 1999.
This growth was primarily due to expanded service offerings, more proactive
sales of these offerings, and a higher proportion of renewals of maintenance
contracts by existing customers. We expect that our historical percentage growth
rates of our maintenance and service revenue will not be sustainable in the
future.

     Cost of revenue. Cost of revenue consists primarily of royalties paid to
third parties for technology used in our products. These costs were less than
$0.1 million, or 12.1% of revenue, in fiscal year 1997, $0.1 million, or 12.6%
of revenue, in fiscal year 1998 and $0.2 million, or 7.7% of revenue, in fiscal
year 1999, representing increases of 541% from fiscal year 1997 to fiscal year
1998, and 61% from fiscal year 1998 to fiscal year 1999. These dollar amount
increases of cost of revenue reflect the higher volumes of product shipped and
related third-party royalties. The decrease in cost of revenue as a percentage
of revenue from fiscal year 1998 to fiscal year 1999 is primarily due to
economies of scale realized as a result of shipping greater quantities of
product in fiscal year 1999 and a substantial reduction in royalty rates
beginning in January 1999. Because all development costs incurred in the
research and development of software products and enhancements to existing
software products have been expensed as incurred, cost of revenue includes no
amortization of capitalized software development costs. Historically, cost of
maintenance and service revenue has been insignificant.

     Gross profit. Gross profit remained nearly flat at 88% in fiscal year 1997
and 87% in fiscal year 1998, and increased to 92% in fiscal year 1999, primarily
as a result of increased product sales and sliding-scale royalty rates. In the
future, we expect that royalties paid to third parties will increase in absolute
dollars. In addition, we expect that sales derived through indirect channels
will increase as a percentage of total revenue. We also expect that maintenance
and service revenue will increase as a percentage of total revenue as we expand
our service offerings and maintain our maintenance contract renewal rates with
customers. Maintenance and service revenue has lower gross profit than product
revenue. For all of these reasons, we expect that our gross profit will decline.

                                       27
<PAGE>   32

     Operating expenses. Total operating expenses increased from $2.2 million in
fiscal year 1997, to $5.0 million in fiscal year 1998 and $9.4 million in fiscal
year 1999. The increases reflect year-to-year growth of 126% and 89%,
respectively. These increases were largely due to increased salaries and related
expenses associated with newly hired employees, including a stock-based
compensation expense of $1.3 million in fiscal year 1999.

     Research and development expenses. Research and development expenses
consist primarily of salaries and related costs associated with the development
of new products, the enhancement of existing products, and the performance of
quality assurance and documentation activities. Research and development
expenses were $0.9 million in fiscal year 1997, $2.2 million in fiscal year 1998
and $2.9 million in fiscal year 1999. The increases were primarily attributable
to increased staffing and associated support for software engineers required to
expand and enhance our product and services offerings. We believe that research
and development expenses will increase in dollar amount but decrease as a
percentage of total revenue in the future. Research and development expenditures
are charged to operations as incurred.

     Sales and marketing expenses. Sales and marketing expenses consist
primarily of salaries, commissions and bonuses of sales and marketing personnel,
and promotional expenses. Sales and marketing expenses were $0.7 million in
fiscal year 1997, $2.0 million in fiscal year 1998 and $3.9 million in fiscal
year 1999. The increases were primarily due to increased headcount in our sales
and marketing departments, and increased marketing communications expenditures
associated with our products and services. We believe that sales and marketing
expenses will increase in dollar amount but decrease as a percentage of total
revenue in the future.

     General and administrative expenses. General and administrative expenses
consist primarily of salaries and other personnel-related costs for executive,
financial, human resource, information services, and other administrative
functions, as well as legal and accounting costs. General and administrative
expenses were $0.6 million in fiscal year 1997, $0.8 million in fiscal year 1998
and $1.3 million in fiscal year 1999. These increases were primarily the result
of increased staffing and associated expenses necessary to manage and support
our growth. We believe that general and administrative expenses will increase in
dollar amount as we continue to increase staffing to manage expanding operations
and facilities, and incur additional expenses associated with operating as a
public company. However, we believe that general and administrative expenses
will decrease as a percentage of total revenue in the future.

     Stock-based compensation expense. Total stock-based compensation expense as
of March 31, 1999 amounted to $6.0 million, of which approximately $1.3 million
was amortized in fiscal year 1999.

     Other income (expense), net. Other income (expense), net consists of
interest income, interest expense, other income and other expense. Other income
(expense), net was $0.1 million in fiscal year 1997, and less than $0.1 million
in each of fiscal years 1998 and 1999.

     As of March 31, 1999 we had net federal and state operating loss
carryforwards of approximately $10.0 million and $10.3 million, respectively,
available to reduce future taxable income. In addition, as of March 31, 1999, we
had $0.4 million and $0.2 million of federal and state tax credit carryforwards,
respectively. These operating loss carryforwards

                                       28
<PAGE>   33

and credits will expire between fiscal year 2003 and fiscal year 2014. Under the
provisions of the Internal Revenue Code, certain substantial changes in our
ownership may limit in the future the amount of net operating loss and tax
credit carryforwards that we could utilize annually to offset future taxable
income. We have recorded a valuation allowance for the full amount of our net
deferred tax assets, as the future realization of the tax benefit is not
currently likely.

                                       29
<PAGE>   34

SELECTED QUARTERLY OPERATING RESULTS

     The following tables set forth unaudited statement of operations data for
the four quarters ended March 31, 1999, as well as the percentage of our total
revenue represented by each item. The unaudited financial statements have been
prepared on the same basis as the audited financial statements contained in this
prospectus and include all adjustments, consisting only of normal recurring
adjustments, that we consider necessary for a fair presentation of such
information when read in conjunction with our annual audited financial
statements and notes thereto appearing elsewhere in this prospectus.

<TABLE>
<CAPTION>
                                                    THREE MONTHS ENDED,
                                  --------------------------------------------------------
                                   JUNE 30,       SEPT. 30,      DEC. 31,       MARCH 31,
                                     1998           1998           1998           1999
                                  -----------    -----------    -----------    -----------
                                  (IN THOUSANDS, EXCEPT AS A PERCENTAGE OF TOTAL REVENUE)
<S>                               <C>            <C>            <C>            <C>
STATEMENT OF OPERATIONS DATA:
Net revenue:
  Software license..............   $   182.7      $   286.3      $   541.6      $ 1,181.2
  Maintenance and service.......        97.9          197.9          200.9          263.0
                                   ---------      ---------      ---------      ---------
     Total revenue..............       280.6          484.2          742.5        1,444.2
Cost of revenue.................        36.1           60.3           73.8           56.8
                                   ---------      ---------      ---------      ---------
     Gross profit...............       244.5          423.9          668.7        1,387.4
                                   ---------      ---------      ---------      ---------
Operating expenses:
  Research and development......       702.3          617.4          762.8          804.5
  Sales and marketing...........       679.8          844.5        1,144.1        1,227.2
  General and administrative....       336.3          261.5          248.0          480.4
  Stock-based compensation
     expense....................          --          172.8          447.4          673.5
                                   ---------      ---------      ---------      ---------
     Total operating expenses...     1,718.5        1,896.2        2,602.3        3,185.6
                                   ---------      ---------      ---------      ---------
Loss from operations............    (1,474.0)      (1,472.3)      (1,933.6)      (1,798.2)
Other income (expense), net.....       (17.8)          16.4           26.3            9.9
                                   ---------      ---------      ---------      ---------
Net loss........................   $(1,491.8)     $(1,455.9)     $(1,907.3)     $(1,788.3)
                                   =========      =========      =========      =========
AS A PERCENTAGE OF TOTAL
  REVENUE:
Net revenue:
  Software license..............        65.1%          59.1%          72.9%          81.8%
  Maintenance and service.......        34.9           40.9           27.1           18.2
                                   ---------      ---------      ---------      ---------
     Total revenue..............       100.0          100.0          100.0          100.0
Cost of revenue.................        12.8           12.4            9.9            3.9
                                   ---------      ---------      ---------      ---------
     Gross profit...............        87.2           87.6           90.1           96.1
                                   ---------      ---------      ---------      ---------
Operating expenses:
  Research and development......       250.3          127.5          102.7           55.7
  Sales and marketing...........       242.3          174.4          154.1           85.0
  General and administrative....       119.9           54.0           33.4           33.3
  Stock-based compensation
     expense....................         0.0           35.7           60.3           46.6
                                   ---------      ---------      ---------      ---------
     Total operating expenses...       612.5          391.6          350.5          220.6
                                   ---------      ---------      ---------      ---------
Loss from operations............      (525.3)        (304.0)        (260.4)        (124.5)
Other income (expense), net.....        (6.4)           3.4            3.5            0.7
                                   ---------      ---------      ---------      ---------
Net loss........................      (531.7)%       (300.6)%       (256.9)%       (123.8)%
                                   =========      =========      =========      =========
</TABLE>

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<PAGE>   35

     We establish our expenditure levels for product development, sales and
marketing and other operating expenses based, in large part, on our expected
future revenue. Our expectations regarding future revenue may not be accurate.
As a result, if revenue falls below expectations, our operating results are
likely to be adversely and disproportionately affected because only a small
portion of our expenses vary with revenue. Due to these factors, our operating
results are difficult to forecast. We believe that period-to-period comparisons
of our historical operating results are not meaningful and should not be relied
upon as an indication of future performance. Since our quarterly operating
results are expected to vary from quarter to quarter please see the risks
described in "Risk Factors."

LIQUIDITY AND CAPITAL RESOURCES

     Since inception, we have financed our operations principally through
private sales of preferred stock, with net proceeds of $12.9 million and bank
loans. We used $1.8 million of cash in operations in fiscal year 1997, $4.2
million in fiscal year 1998 and $4.7 million in fiscal year 1999. In fiscal
years 1997 and 1998, cash used by operating activities was primarily
attributable to our net losses from operations. In fiscal year 1999, cash used
by operating activities was primarily attributable to a net loss of $6.6 million
and an increase in accounts receivable of $1.1 million offset in part by an
increase in deferred revenue of $0.7 million, provision for sales returns and
doubtful accounts of $0.2 million, increase in accrued liabilities of $0.4
million and stock-based compensation expense of $1.3 million. The increases in
accounts receivable, provision for sales returns and doubtful accounts and
deferred revenue were a result of higher unit sales of Accrue Insight. At March
31, 1999, we had $1.3 million in working capital. Cash provided by financing
activities was $5.7 million in fiscal year 1997, $1.0 million in fiscal year
1998 and $6.5 million in fiscal year 1999. We have a $2 million working capital
line with Silicon Valley Bank which expires in June 2000. Interest is payable
monthly. There were no amounts outstanding under the line as of May 25, 1999.

     Capital expenditures were $0.4 million in fiscal year 1997, $0.2 million in
fiscal year 1998 and $0.4 million in fiscal year 1999. Our capital expenditures
consist primarily of purchases of property and equipment, including computer
equipment and software. We expect that our capital expenditures will continue to
increase in the future. Since inception, we have generally funded the purchase
of property and equipment with an equipment line of credit with a major
financial institution. We expect to experience significant growth in our
operating expenses in the future in order to execute our business plan,
particularly research and development and sales and marketing expenses. As a
result, we anticipate that our operating expenses, as well as planned capital
expenditures, will constitute a material use of our cash resources. In addition,
we may utilize cash resources to fund acquisitions or investments in
complementary businesses, technologies or product lines. We believe that the net
proceeds from the sale of the common stock in this offering and the amounts
available under our working capital line will be sufficient to meet our working
capital and capital expenditure requirements for at least the next 12 months.
Thereafter, we may find it necessary to obtain additional equity or debt
financing. In the event additional financing is required, we may not be able to
raise it on acceptable terms or at all.

YEAR 2000 READINESS

     "Year 2000 Issues" refer generally to the problems that some software may
have in determining the correct century for the year. For example, software with
date-sensitive

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<PAGE>   36

functions that is not Year 2000 compliant may not be able to distinguish whether
"00" means 1900 or 2000, which may result in failures or the creation of
erroneous results.

     We have defined Year 2000 compliance as the ability to:

     - Correctly handle date information needed for the December 31, 1999 to
       January 1, 2000 date change;

     - Function according to the product documentation provided for this date
       change, without changes in operation resulting from the advent of a new
       century, assuming correct configuration;

     - Respond to two-digit date input in a way that resolves the ambiguity as
       to century in a disclosed, defined and predetermined manner; Store and
       provide output of date information in ways that are unambiguous as to
       century if the date elements in interfaces and data storage specify the
       century; and

     - Recognize the Year 2000 as a leap year.

     We designed our current products to be Year 2000 compliant when configured
and used in accordance with the related documentation, and provided that the
underlying operating system of the host machine and any other software used with
or in the host machine or our products are Year 2000 compliant. We have tested
our products for Year 2000 compliance. We continue to respond to customer
questions about prior versions of our products on a case-by-case basis. We have
not tested software obtained from third parties. However, we are seeking
assurances from our vendors that licensed software is Year 2000 compliant.
Despite assurances from developers of products incorporated into our products,
our products may contain undetected errors or defects associated with Year 2000
date functions. Known or unknown errors or defects in our products could result
in delay or loss of revenues, diversion of development resources, damage to our
reputation, or increased service and warranty costs, any of which could
seriously harm our business, financial condition and results of operations. Some
commentators have predicted significant litigation regarding Year 2000
compliance issues, and we are aware of such lawsuits against other software
vendors. Because of the unprecedented nature of such litigation, it is uncertain
whether or to what extent we may be affected by it.

     We are assessing our material internal information technology systems,
including both our own software products and third-party software and hardware
technology, but we have not initiated an assessment of our non-information
technology systems. We expect to complete testing of our information technology
systems in 1999. To the extent that we are not able to test the technology
provided by third-party vendors, we are seeking assurances from such vendors
that their systems are Year 2000 compliant. We are not currently aware of any
significant operational issues or costs associated with preparing our internal
information technology and non-information technology systems for the Year 2000.
However, we may experience significant unanticipated problems and costs caused
by undetected errors or defects in the technology used in our internal
information technology and non-information technology systems.

     We do not currently have any information concerning the Year 2000
compliance status of our customers. Our current or future customers may incur
significant expenses to achieve Year 2000 compliance. If our customers are not
Year 2000 compliant, they may experience material costs to remedy problems, they
may face litigation costs and they may delay purchases or implementation of our
products. Year 2000 issues could reduce or

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<PAGE>   37

eliminate the budgets that current or potential customers could have for
purchases of our products and services. As a result, our business, financial
condition and results of operations could be seriously harmed.

     We have funded our Year 2000 plan from cash balances and such costs in the
past. To date, these costs have not been significant. We may incur additional
costs related to the Year 2000 plan for administrative personnel to manage the
project, outside contractor assistance, technical support for our products,
product engineering and customer satisfaction. In addition, we may experience
material problems and costs with Year 2000 compliance that could seriously harm
our business, financial condition and results of operations.

     We have not yet fully developed a contingency plan to address situations
that may result if we are unable to achieve Year 2000 readiness of our critical
operations. The cost of developing and implementing such a plan may itself be
significant. Finally, we are also subject to external forces that might
generally affect industry and commerce, such as utility or transportation
company interruptions caused by Year 2000 compliance failures.

RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS

     In March 1998, the American Institute of Certified Public Accounts, or
AICPA, issued Statement of Position 98-1, or SOP 98-1, "Accounting for the Costs
of Computer Software Developed or Obtained for Internal Use." SOP 98-1
establishes the accounting for costs of software products developed or purchased
for internal use, including when such costs should be capitalized. We do not
expect SOP 98-1, which is effective for financial statements for fiscal years
beginning after December 15, 1998, to have a significant effect on our financial
condition or results of operations.

     In April 1998, the AICPA issued SOP 98-5, "Reporting on the Costs of
Start-Up Activities." SOP 98-5 requires companies to expense the costs of
start-up activities and organization costs as incurred. In general, SOP 98-5 is
effective for fiscal years beginning after December 15, 1998. We believe the
adoption of SOP 98-5 will not have a material impact on our results of
operations.

     In June 1998, the Financial Accounting Standards Board on FASB, issued
Statement of Financial Accounting Standard No. 133, or SFAS No. 133, "Accounting
for Derivative Instruments and Hedging Activities." SFAS No. 133 establishes
accounting and reporting standards for derivative instruments, including
derivative instruments embedded in other contracts, and for hedging activities.
SFAS No. 133 is effective for all fiscal quarters of fiscal years beginning
after June 15, 1999. We do not expect SFAS No. 133 to have a significant effect
on our financial condition or results of operations.

     In December 1998, the Accounting Standards Executive Committee, or AcSEC,
issued SOP 98-9, "Modification of SOP 97-2, Software Revenue Recognition, With
Respect to Certain Transactions." SOP 98-9 amends SOP 97-2 to require that an
entity recognize revenue for multiple element arrangements by means of the
"residual method" when (1) there is vendor-specific objective evidence, or VSOE,
of the fair values of all the undelivered elements that are not accounted for by
means of long-term contract accounting, and (2) VSOE of fair value does not
exist for one or more of the delivered elements, and (3) all revenue recognition
criteria of SOP 97-2 and SOP 98-9 will be effective for transactions entered
into in fiscal years beginning after March 15, 1999. We do not expect SOP 98-9
to have any effect, on our results of operations.

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<PAGE>   38

INTEREST RATE RISK

     Our exposure to market risk for changes in interest rates is limited to the
exposure related to our debt instruments and credit facilities which are tied to
market rates. We do not plan to use derivative financial instruments in our
investment portfolio. We plan to ensure the safety and preservation of our
invested principal funds by limiting default risks, market risk and reinvestment
risk. We plan to mitigate default risk by investing in high-credit quality
securities.

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<PAGE>   39

                                    BUSINESS

OVERVIEW

     Accrue provides a software solution that enables businesses to answer the
question, "How effective is my Web site?" Our principal product, Accrue Insight,
provides marketing and merchandising managers with comprehensive and detailed
analysis of Web site activity to help companies with significant Web initiatives
attract new customers, retain existing customers and increase e-commerce sale.
Accrue Insight is also flexible and robust enough to meet the needs of different
businesses as their Web sites become more complex and they experience increasing
numbers of customers and e-commerce sales.

     Merchandising managers traditionally depend on analysis of marketing
metrics like campaign effectiveness, shopping patterns or price elasticity, and
the quantity of that data has increased dramatically as the information age has
extended the number of methods and reach for marketing communications.
Conducting traditional marketing analysis has therefore become more complicated.
In addition, the Internet has now emerged as the fastest growing communication
and commerce medium in history, creating new challenges which further compound
the complexity of collecting and analyzing valuable merchandising information.
As a result, businesses are demanding analysis that provides a measure of return
on investment for their Internet initiatives. Despite the need for a detailed,
flexible, robust and easy-to-use approach to Internet merchandising analysis, we
believe Accrue Insight is the only product available that delivers an integrated
solution addressing all of these requirements.

INDUSTRY BACKGROUND

Traditional Merchandising and Marketing Analysis

     Analysis of customer behavior and preferences is critical to the success of
all businesses. Analysis helps business managers make informed decisions and
understand the results of those decisions. Historically, retailers knew their
customers personally, enabling them to address the needs and preferences of
customers in their wholesale or distribution ordering practices. Product and
service providers have always tracked sales patterns and inventory turn rates to
determine which types of offerings should be emphasized to manage production
capacity. Sales patterns began to be used in determining marketing strategy as
businesses grew to recognize that similar products and services with
differentiated packaging, or other distinguishing features, could inspire
noticeably different levels of demand.

     As mass media developed and businesses continued to evolve, managers became
increasingly concerned with monitoring the effectiveness of merchandising
methods employed to encourage purchases. Publishers and broadcasters responded
to this concern by providing managers with circulation or audience rankings,
such as Nielson Reports for television, and advertising response tracking
methods, such as code numbered coupons. This marketing reach and effectiveness
data has become so important that today the advertising industry primarily
prices its services based on quantitative analysis of this data. As the types
and accuracy of merchandising information expanded, managers grew to depend on
that information to drive answers to a growing number of questions, such as:
Where did my customers come from? How did my customers shop? Where in the store
should products be placed? How should products or services be packaged? Which
customer segments respond best to different types of products? What is my
customers' sensitivity to

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<PAGE>   40

various price points? Informed responses to these and other related questions
have become critical to designing and maintaining successful sales and marketing
strategies.

     The quantity, variety and complexity of marketing and merchandising
information continues to grow as the information age has driven an increase in
the number of methods and channels for disseminating marketing messages.
Merchandising managers have begun to turn to robust, or enterprise quality,
decision support software to help transform data gathered in traditional
marketing environments into business intelligence that can be used by various
constituencies within their organizations. In this context of increasing
complexity for conducting traditional merchandising and marketing analysis, the
Internet has emerged as the fastest growing and most expansive communication and
commerce medium in history.

Growth of the Internet and e-Commerce

     The Internet is a rapidly growing medium for global communications and
electronic business. International Data Corporation estimates that the number of
Web users will grow from approximately 97 million worldwide in 1998 to
approximately 320 million by the end of 2002. The U.S. Department of Commerce
estimates that Internet traffic doubles every 100 days. The number of Web sites
detected by the Netcraft Web Server Survey increased from approximately 1.0
million in April 1997 to approximately 2.2 million in April 1998, and to over
5.0 million in April 1999, reflecting annual growth exceeding 100%.

     The growth of the Internet is attributable to its value as a low-cost, open
and accessible platform for communications and commerce. As a result of these
attributes, organizations are increasingly embracing the Internet as a critical
platform for communicating with partners, customers and employees, and
conducting business. The Internet allows companies to develop one-to-one
relationships with customers worldwide without making significant incremental
investments in traditional infrastructure, such as retail outlets, distribution
networks and sales personnel. However, organizations must support their
e-business initiatives by investing heavily in Internet technology, content, and
infrastructure software.

     Because Internet interactions are two-way and entirely technology-based,
the Internet creates exponentially expanded quantities and types of customer
interaction data points, compounding the complexity associated with collecting
and analyzing this valuable merchandising and marketing information. This
information drives critical business decisions and the need for e-commerce data
collection and analysis.

The Need for e-Business Analysis

     As an increasing portion of existing businesses migrate some of their
activity to e-business platforms, advanced technologies are required to enable
the type of sophisticated merchandising and marketing analysis those managers
have grown to depend on in their traditional businesses. So too are entirely new
businesses being formed to focus on e-business alone. Both migrating and new
Web-based businesses are demanding data that provides a measure of the return on
their investment in Internet initiatives. This return is ultimately expressed in
terms of increased customer traffic, visitor loyalty and sales through their Web
sites. With Internet activity rates high and growing rapidly, e-businesses must
collect and analyze large volumes of data for use by various e-business units
within their organizations

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<PAGE>   41

by finding robust enterprise-class solutions. An inherent requirement of
enterprise class e-business analysis solutions is the capability to address the
following needs:

     - need for decisions based on facts

     - need for scalable, robust solutions

     - need for comprehensive, customer analysis

     To date, e-commerce companies have purchased available network software
tools originally designed for purposes other than Web site effectiveness
analysis. Reporting and management tools originally designed for traditional
network management cannot analyze Internet-specific activity and therefore
cannot provide the level of detail and accuracy required to make strategic
e-business decisions. Further, these traditional tools are generally focused on
monitoring and maintaining network infrastructure areas such as traffic,
security, availability or quality of service. Some companies have internally
developed applications for tracking and evaluating Web traffic, but they are
limited in functionality and expensive to maintain. Web-centric tools that
simply track the Web pages visitors click on by sorting and counting log files,
fail to reflect all of the visitor's interactions during a Web site visit.
Traditional business intelligence tools, known as online analytical processing,
or OLAP, cannot access Web customer data, such as timing, resets and navigation
flows of visitors through the Web site. OLAP products also lack Web modeling
capabilities, such as those required to configure global Web networks and define
Web sites, including pages and hits. Comprehensive e-business analysis solutions
must be able to:

     - handle large traffic volumes and scale to handle the exponential growth
       expected in Internet usage on successful Web sites;

     - collect accurate and complete customer activity information from complex
       Web environments, comprised of mirrored content, switches, hubs, routers
       and servers in multiple geographical locations;

     - accommodate e-business requirements, such as security requirements or
       business rules, and provide the specific information each business unit
       manager needs;

     - integrate customer activity information with data from multiple sources,
       such as customer profile or demographic information, and transaction
       data;

     - recognize the amount of time a visitor spends on a particular Web site
       activity or content, the paths taken through the site and when a visitor
       resets a page instead of waiting to download the complete page;

     - allow managers to easily drill down into reports and mine the data
       interactively, with data filtering and segmentation capabilities, for a
       more detailed understanding of customer activity; and

     - offer flexible distribution capabilities for reporting and analysis
       throughout the enterprise.

     Despite the critical need for comprehensive, scalable and easy-to-use
e-business analysis solutions, we believe current products other than Accrue
Insight fail to deliver an integrated solution that addresses all of these
competitive requirements.

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<PAGE>   42

THE ACCRUE SOLUTION

     Our flagship product, Accrue Insight, is a comprehensive, scalable,
e-business analysis solution that allows organizations to evaluate the
effectiveness of their e-business initiatives. Accrue Insight provides detailed
Web site traffic information and visitor activity data in a format and with a
level of accuracy that facilitates strategic merchandising and marketing
decisions. Web site managers and marketers can analyze this rich data to make
merchandising and marketing decisions which maximize revenue, new buyers and
customer loyalty. We also provide professional services to assist customers at
every stage of Accrue Insight deployment, from identification of specific
business needs through enterprise integration and customization of e-business
analysis reporting, to delivering a rapid and effective implementation. We
believe customers can utilize Accrue Insight to obtain the following results:

     - Increase number of customers. Our solution provides insight into which
       external Web sites send the more qualified prospects to a customer's Web
       site, allowing our customers to more effectively spend marketing dollars
       and increase the number of customers.

     - Increase customer loyalty. Our solution permits customers to know
       factually which content is important and appropriate, thereby enhancing
       customer satisfaction and encouraging return visits.

     - Increase sales. Our solution allows customers to determine how different
       customer segments interact with their Web sites, enabling them to turn
       more lookers into buyers.

     Our solution provides the following enterprise-class e-business analysis
features:

     Network-Based Measurement Mechanism. The most precise way to analyze Web
traffic is to collect data directly from the network by deciphering the content
of, and indicators embedded in, data packets as they move across the network,
analysis referred to as "packet sniffing." This network based analysis provides
a factual and complete picture of a visitor's activity at a Web site beyond that
which can be achieved through more common log file based approaches. Our packet
sniffing technology summarizes the details of each interaction to prepare the
data for storage and analysis. The benefits of our packet sniffing analysis
include the ability to collect data pertaining to:

     - Visitors -- understanding who Web site visitors are, where they came
       from, and how long they stayed.

     - Visits -- exploring behavioral (duration and page depth) patterns of
       visitors over repeat visits.

     - Content -- measuring the effectiveness of content, including the actual
       delivered content, the most popular content, and the stickiness, or
       duration of viewing, of content.

     - Navigation -- determining the flow of visitors through a Web site to
       measure the effectiveness of site layout, and the most common path to
       purchase for each market segment.

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<PAGE>   43

     Integrated Data Warehouse for Scalability. Increasing numbers of Web sites
receive millions of hits per day and this traffic is growing exponentially. To
enable effective e-business analysis, companies must collect, process, store and
make available for analysis the data generated from these millions of hits.
Accrue Insight is designed to operate effectively across Web sites with the
following characteristics:

     - 50 million hits per day;

     - hundreds of Web servers supporting over 2,000 Web sites;

     - generation of thousands of unique reports per day;

     - storage of hundreds of gigabytes of historical activity data; and

     - complex, globally-distributed content.

     High-Value Navigation Analysis. Integral to today's complex merchandising
decisions is understanding visitors' paths through Web sites, including where
they came from, what they looked at and where they went. Accrue Insight provides
a graphical view of customers' visits illustrating the following:

     - the referring Web site links, such as ad banners, affiliate sites or
       search engines;

     - content viewed and sequence of interaction; and

     - path taken from shopping to buying.

     Open Architecture. Our solution is designed to accommodate enterprise
standards, corporate rules, and dynamically changing businesses. Accrue Insight
easily integrates into companies existing information systems and merges
existing corporate customer and transaction data with Web site visitor data,
thereby extending organizations' e-business analysis capabilities.

     Comprehensive Analysis. Our solution provides powerful, easy to use,
comprehensive analysis capabilities through advanced data mining and flexible
report generation. An interactive Web-based interface allows users to select
pre-defined reports and specify parameters such as a date range and filters. Our
software performs complex queries and substantial post-processing to generate
targeted reports. These reports display the results of quantitative analysis,
showing counters, averages and trends of a wide variety of Web site visitor,
content and navigation activity.

     Enterprise Report Distribution. All reports can be scheduled for daily,
weekly or monthly execution and emailed to a select corporate-wide distribution
list as both an hyper-text machine language, or HTML, page and spreadsheet-ready
format for additional processing.

ACCRUE STRATEGY

     Our objective is to extend our position as a leading provider of
enterprise-class e-business analysis software. To achieve this objective, our
strategy includes the following key elements:

     Extend Leadership in High-End e-Business Analysis. We believe that we are a
leading provider of high-end, e-business analysis products and services as a
result of our advanced technologies for the collection and analysis of
comprehensive Web site activity

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<PAGE>   44

data, and our broad base of global customers across multiple industries. We plan
to extend this leadership by continuing to cater to business decision makers
through our focus on enhancing analysis functions for e-commerce, sales,
marketing, advertising and Web site design. As managers of e-business units
develop new requirements and confront new questions, we plan to anticipate and
respond to those needs. We intend to do this through internal product
development, corporate partnering, and acquisitions. We also intend to offer our
customers consulting services to help them analyze collected data in order to
make more effective Web marketing and merchandising decisions.

     Maintain Technological Leadership in e-Business Analysis Software. Our
solutions are based on advanced proprietary technologies which provide the basis
for our leading high-end e-business analysis software. For example, our solution
utilizes non-intrusive, network-based measurement technology as the primary
mechanism for Web data collection. In combination with our robust data warehouse
architecture, we believe our technology has allowed us to develop the most
detailed, accurate and scalable commercial product currently available in our
market. Our product is capable of successfully tracking, collecting and storing
data generated by complex, multi-server Web sites that serve more than 50
million hits per day. These technologies were developed by our software
engineers who have a significant amount of experience designing enterprise
software applications. To maintain our technological leadership for the high-end
enterprise market, we plan to continue to invest in research and development and
to incorporate additional industry-leading components into our software.

     Leverage Web Data Platform. Through the use of our software, our customers
collect comprehensive Web site visitor information and may leverage that
information by using it in business software applications provided by us now and
in the future as well as by other third party vendors. For example, we intend to
offer our customers expanded capabilities to contribute their Web site activity
data to their existing corporate applications. As a result, our customers will
be able to utilize this information in a variety of sophisticated ways,
including in combination with back office applications such as sales force
automation tools, such as those provided by Siebel Systems, Inc., call center
applications, such as those provided by Clarify, Inc., and e-business
applications, such as those provided by Vignette Corporation and Net
Perceptions, Inc., and traditional business intelligence tools, such as those
provided by MicroStrategy, Inc. We believe attractive incremental product and
service revenue opportunities exist for Accrue in helping our customers realize
this leverage.

     Leverage and Expand Blue Chip Customer Base. We currently provide our
software and services to more than 75 leading companies across numerous
industries, including publishing, entertainment, media, high-technology,
financial services and retail. Our customers frequently purchase additional
software and services from us as they experience increases in Web site traffic,
higher levels of complexity in the scope of their e-business activities, and
more sophisticated needs for internal merchandising and marketing analysis. Our
customer base also provides an accessible market for newly developed or acquired
products and services.

     Continue Developing Strategic Alliances. We intend to continue developing
alliances with leading strategic platform providers, e-business application
providers, interactive agencies and Web hosting organizations, solution
providers, and business process applications vendors. We believe that these
partnerships will accelerate market penetration of our software by providing
additional marketing and distribution channels for our applications. We believe
that these alliances could also promote additional revenue

                                       40
<PAGE>   45

opportunities, such as partnered consulting service fees generated by our
cooperation with partners to help customers analyze collected data to make
e-business decisions.

     Expand Sales and Distribution Channels. By increasing the number of direct
sales professionals as well as utilizing systems integrators and resellers to
complement direct selling efforts we will be able to address a broader market
for our products. In addition, as use of the Internet increases internationally,
we believe that international markets will represent a significant market for
our products and services. We plan to establish an early marketing, sales and
support presence in selected international markets, including targeted European
and Asian countries, to enhance our long-term competitive advantage in these
regions. We also intend to utilize international distributors in international
markets generally and to implement localized versions of our applications.

     Pursue Strategic Acquisitions. We intend to pursue acquisitions of
businesses, products, services, technologies, and distribution channels that are
complementary to our existing business to expand our position in the enterprise
e-business analysis software market. Although we have no present commitments or
agreements regarding any acquisitions, we believe that there are many
acquisition candidates that could enhance our position in this market.

PRODUCTS AND SERVICES

Accrue Insight 3.0

     Our flagship product, Accrue Insight 3.0, provides our customers with
detailed information about visitors to their Web sites including the frequency
of visits by each visitor, content effectiveness, the external site from which a
visitor reached the Web site, the path taken by visitors within the Web site,
time spent by visitors at the Web site, and specific page resets. Accrue Insight
monitors traffic served from any Web server on all hardware platforms and is
capable of providing information to address the following questions:

     - How many visitors are coming to the Web site?

     - How many new versus repeat visitors are coming to the Web site?

     - What are some of the demographics of visitors to the Web site?

     - Which search engines and portals are referring qualified prospects to the
       Web site?

     - What was the point of reference for a specific visitor to access the Web
       site?

     - How are visitors traveling or progressing through the Web site?

     - Which pages are most popular?

     - What changes can be made to the Web site to make the most popular pages
       easy to find?

     - How can the appearance of the Web site be improved in light of the most
       frequently used browsers and access speeds of visitors?

     - How many visits to the Web site result in sales transactions?

     - What is the revenue generated by a particular page?

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     - How many times did visitors reach a particular page and then hit the stop
       button to end the visit?

     Accrue Insight consists of our network collector, analyzer and data
warehouse combined with powerful reporting and access options within an
integrated system architecture:

     Network Collector. Our network collector software sits passively in the
customer's network configuration of Web servers, routers, switches and load
balancing products, and counts and records all click streams comprising visitor
activity to the customer's Web site. The network collector runs on the Sun
Solaris 2.5/2.6 and Microsoft NT 4.0 operating system platforms, and is
installed outside of the customer's firewall to achieve non-invasive
functionality. The network collector scales to handle millions of hits per day
on a 100Mbps ethernet network while recording all details from each visit.

     Analyzer. Our analyzer software organizes the raw data gathered by the
network collector, analyzes Web site traffic and activity according to the
customer's specifications, filters out unneeded information, and adds a level of
intelligence to the data for optimal loading and storage. The analyzer organizes
and processes data so as to be able to answer questions from customers
concerning the flow of traffic to and from their Web sites.

     Data Warehouse. Data that is processed by our analyzer is optimized for
bulk loading into our high-speed data warehouse. Our data warehouse enables
automated and efficient data management, including storage, consolidation and
archiving, batch reporting and interactive data mining. Our data warehouse runs
on the Sun Solaris 2.5/2.6 operating system platform. We currently employ the
Red Brick database technology licensed to us by Informix Software, Inc. to
maintain data stored in our data warehouse.

     Report Wizard. Report Wizard is our software tool that allows customers to
design customized reports displaying data extracted from the data warehouse. The
reports can be saved, exported to spreadsheet programs like Microsoft Excel,
scheduled for automatic generation and delivery at a later time via email, or
posted to a restricted-access Web page.

     MyAccrue. MyAccrue is our report personalization software which allows
end-users to design either standard or customized reports which are
automatically updated and distributed as scheduled on a daily, weekly or monthly
basis, via email to the end-user.

     Application Access. Accrue Insight 3.0 allows customers to provide their
Web site data to third party applications that can take action on it, such as
those provided by Siebel Systems, Inc., Clarify, Inc., and eGain Communications
Corporation, or whose applications will be enhanced by our licensed software,
such as those provided by Vignette Corporation, NetGravity, Inc., and Net
Perceptions, Inc.

     Pricing of Accrue Insight 3.0 is determined by total number of CPUs
contained in the servers of the Web sites a customer wishes to analyze. Annual
maintenance fees (which include product upgrades) are priced as a percentage of
the list license fee. Additional services are billed either on a fixed-fee or
time-and-materials basis.

Professional Services and Customer Support.

     Technical Support. We provide technical support to our customers through
telephone, email, our Web site, and on-site training. We offer toll-free
telephone assistance to our

                                       42
<PAGE>   47

customers twenty-four hours a day, seven days a week. Additionally, we offer
monthly training sessions, called Tips & Techniques, to our customers over the
Web using a screen sharing product called PictureTalk from Pixion, Inc. We have
also established an online bulletin board using software provided by eShare
Technologies, Inc. for our customers to share ideas and questions with each
other and with us. Our Web site also provides online documentation of historical
trouble-shooting cases.

     Training. We offer traditional on-site system administration training and
monthly end-user training over the Web using PictureTalk.

     Consulting. We offer consulting services to customers on either a fixed-fee
or time-and-materials basis. Our current consulting services and applicable fees
include the following:

     - QuickInsight -- installation and configuration of Accrue Insight in the
       customer's network over a two-day period for a fixed fee.

     - Vignette StoryServer Bridge -- consulting service and application to
       convert Web addresses produced by Vignette StoryServer into descriptive
       information suitable for analysis for a fixed fee per each deployed
       Vignette license.

     - Custom Data Integration and Reporting -- integration of data from a
       separate customer database into the database created by Accrue Insight,
       billed at a daily rate.

     - Accrue Discovery Service -- strategic business consulting and analysis
       based on information derived from data collected and analyzed by Accrue
       Insight, billed at a fixed fee for a one-time evaluation.

     Online Services -- Accrue Site Knowledge (ASK) Service. We offer customers
the opportunity to outsource system administration responsibilities in
connection with their purchase of Accrue Insight by subscribing to our Accrue
Site Knowledge (ASK) Service, a hosting service administered by Accrue in
cooperation with AboveNet Communications, Inc. ASK Service customers install the
network collectors at their site to collect their Web data, the data is
automatically transferred to a data warehouse hosted by Accrue. Using Accrue
Insight's flexible reporting options, customers receive daily, weekly or monthly
reports through email, or by accessing them through secure, personalized
MyAccrue Web pages on the Internet. By hosting the day-to-day management of
Accrue Insight for the customer, Accrue reduces the initial time and cost of
deployment and provides continuous and dependable application maintenance and
support. For the ASK Service customers pay Accrue's standard license and
maintenance fees for Accrue Insight plus a service fee and equipment leasing
costs.

     We have also established a number of informal alliances with solution
providers to supplement our internal service capacity to customers as required
to meet their deadlines and specifications. These alliances are not subject to
binding agreements, have no specified performance requirements by us or our
alliance partners, and may be terminated at any time. These solution providers
include Viant Corporation (Web site strategies), World Wide Web Associates
(training and consulting services with respect to our products), Cambridge
Technologies, Inc. (computer systems consulting and integration), Organic
Online, Inc.(online business builder) and AboveNet Communications, Inc. (Web
hosting services).

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<PAGE>   48

CUSTOMERS

     As of April 30, 1999, we had licensed our products to over 75 customers and
no single customer accounted for more than 10% of our total revenue in either of
our fiscal years ending March 31, 1999 or March 31, 1998. Our customers
represent a broad spectrum of enterprises within diverse industries, including
publishing, entertainment and media, high technology, financial services, and
retail. The following is a representative list of our licensed customers to date
from which we continue to derive maintenance and service revenue:

<TABLE>
<CAPTION>
PUBLISHING, ENTERTAINMENT
        AND MEDIA                HIGH TECHNOLOGY            FINANCIAL SERVICES
- -------------------------        ---------------            ------------------
<S>                         <C>                         <C>
Bolt Media, Inc.            AMP Incorporated            Ameritrade Holding
Children's Television       Apple Computer, Inc.        Corporation
 Workshop                   Ascend Communications,      Investools, Inc.
Christian Science Monitor   Inc.                        NationsBank Corporation
DreamWorks L.L.C.           Check Point Software        Standard & Poor's MMS
Family Education Company    Technologies                T. Rowe Price Associations, Inc.
Hearst New Media and        Eastman Kodak Company       TheStreet.com, Inc.
 Technology                 Ford Motor Company          Toronto Dominion Bank
Hollywood Online, Inc.      Gateway Companies, Inc.     Financial Group
Houston Chronicle           General Motors Corporation
 Interactive                Hitachi America, Ltd.       RETAIL
Los Angeles Times           Iomega, Inc.                Beyond.com
Meredith Corporation        Lam Research Corporation    CDNow
Miller Freeman, Inc.        MathWorks, Inc.             Costco Wholesale
News America Digital        Merck, Inc.                  Corporation
Publishing, Inc.            Motorola, Inc.              DHL Worldwide Express
Philadelphia Newspapers,    National Semiconductor      Federal Express
 Inc.                       Corporation                 Corporation
Salon Internet, Inc.        NetObjects, Inc.            Hasbro, Inc.
San Jose Mercury News       Network Appliance, Inc.     Micro Warehouse, Inc.
Seattle Times, Inc.         Nokia, Inc.                 Mrs. Baird's Bakeries
Spinner Networking, Inc.    Nortel (Northern Telecom    MySimon, Inc.
 (DBA Spnner.com)           Limited)                    Preview Travel, Inc.
SportsLine, USA, Inc.       Oracle Corporation          Ralston Purina Company
Star Tribune                Qualcomm, Inc.
Viacom Interactive          SABRE Group, Inc.
 Media-MTV                  Seagate Technology, Inc.
                            Silicon Graphics, Inc.
                            Sprint L.P.
                            Sun Microsystems, Inc.
                            Synopsys, Inc.
                            VeriSign, Inc.
</TABLE>

SELECTED CUSTOMER CASE STUDIES

     Some examples of the manner in which our products are used to address
e-business applications are set forth below.

     TheStreet.com. TheStreet.com is a leading web-based provider of original,
timely, comprehensive, and trustworthy financial news, commentary and
information aimed at helping readers make informed investment decisions.
TheStreet.com chose Accrue Insight as its primary vehicle for tracking current
and potential subscriber usage on its Web site. By analyzing this information,
TheStreet.com has been able to prepare more effective marketing programs
targeted at prospective subscribers. Currently, approximately

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<PAGE>   49

35 professionals at TheStreet.com, including business analysts, editors, and
executives in the company's technology, marketing, advertising, and financial
departments, use the information generated by Accrue Insight.

     The Seattle Times. The Seattle Times newspaper is utilizing Accrue
Insight's rich data collection and reporting features to generate detailed
reports for the company's editorial, advertising and marketing staff. These
reports aid the development and positioning of online content and ad banners,
and provide feedback on the effectiveness of marketing campaigns to attract Web
site visitors. Accrue Insight's graphs of weekly Web site traffic highlights
entry and exit points on the Web site, showing how customers navigate the site's
pages and what pages receive the most attention. Analysis of such data helps
advertising personnel determine optimal advertising locations and pricing. With
Accrue Insight, the Seattle Times' marketing personnel can look at which
external URLs are driving traffic to their Web site, and even to specific pages
in the Web site. With this information, management has been able to design media
buying plans that it believes have resulted in more visitors to its Web site. In
addition, the Seattle Times' editorial personnel can see which sections and
stories receive the most attention and accordingly, match content placement to
customers' preferences, which it believes has resulted in greater customer
satisfaction and loyalty.

     National Semiconductor Corporation. National Semiconductor Corporation, is
a leader in the design and manufacturing of analog and mixed signal
semiconductor products. National Semiconductor chose Accrue Insight for its
ability to provide an enriched view of online customers. This comprehensive view
of customer activity offers National Semiconductor the information necessary to
ensure that their Web site is constructed to provide customers the shortest path
to the content they seek. Before implementing Accrue Insight, engineers using
National Semiconductor's Web site went through an average of 7 screens to access
needed information. After implementing Accrue Insight, National Semiconductor
had the information necessary to rearchitect their Web site to reduce the
average number of screens to 2.2. By reducing the number of screens necessary
for its customers to access needed information, Accrue Insight has helped
increase customer satisfaction and sales on National Semiconductor's Web site.

     Net-Temps Inc. Net-Temps Inc. provides Web-based services to assist
placement firms and third-party recruiters in finding and placing temporary
employees, primarily in high-tech industries. Placement firms and recruiters
post job openings on their Web site and search their resume database for
appropriate candidates. With Accrue Insight, Net-Temps can monitor the traffic
generated by its partners to see which advertisers are delivering the greatest
return on investment to them. By using Accrue Insight to identify the
effectiveness of over 5 million banner impressions per month, Net-Temps modified
its media buying plan and increased the amount of traffic to its Web site.

     The MathWorks, Inc. The MathWorks, Inc. develops, markets and supports a
computational engine, a block-diagram environment and a family of data analysis
toolboxes for engineer, scientists, and technical professionals. The MathWorks
chose Accrue Insight for its complex analysis functionality and scalability as
well as its reporting features. Accrue Insight's sophisticated reports are used
company-wide by site designers, marketers, information technology and executive
management. By using Accrue's navigation graph the MathWorks has been able to
determine that a large number of visitors run its online product demonstration
while viewing product information. As a result, The MathWorks has

                                       45
<PAGE>   50

dedicated more areas of its Web site to product demonstrations, which is
expected to shorten its sales cycle.

TECHNOLOGY AND ARCHITECTURE

     Accrue Insight is designed to provide a robust architecture for customers
to implement flexible, scalable, detailed, and accurate e-business analysis. The
Accrue Insight architecture is compatible with documented application
programming interfaces, APIs, protocols and file formats to enable integration
with external systems such as Web applications (such as commerce servers and ad
servers) and business process applications (such as sales force automation
systems and call center systems). The architecture adheres to numerous standard
programming languages, including hyper-text machine language, or HTML, Java and
C, and network protocols, including hyper-text transfer protocol, or HTTP. In
addition, we believe that our system architecture is flexible and powerful
enough to serve as the foundation for related future products.
                                      LOGO

   [Client depicts Accrue's architectural layers consisting of the collection
layer, modeling layer, storage layer, application layer and presentation layer,
            each of which is described in the following paragraphs]
                                       46
<PAGE>   51

     The Accrue Insight system architecture may be viewed as a series of layers,
each performing specific functions between our customer's Web site and their
visitors.

     Collection Layer. The collection modules consist of our network collector,
server collector and logfile collector, each of which obtains data from
different sources. Our network collector is the most comprehensive collection
module within Accrue Insight and obtains data from the network through packet
sniffing technology. Our server collector is a customized module which plugs
directly into the customer's Web server for use in environments where encryption
of network traffic prevents packet sniffing, such as in credit card processing
and banking applications. Finally, our logfile collector may also be used when
encrypted or secure Web servers are employed or to obtain customer legacy data
that existed prior to installation of packet sniffing technology contained in
our network collector. All of these collection modules may be used in any
combination to gather and consolidate data into our data warehouse.

     Modeling Layer. Our analyzer provides a fast, flexible mechanism for
filtering, segmenting and organizing collected data into a Web site
configuration model that the customer has defined. Our analyzer performs the
following tasks:

     - sews or stitches collector data into a coherent view of the Web site,
       taking into consideration where the Web server resides in the customer's
       system configuration (physical server), the execution of the Web server,
       or logical server, and the specific mirrored set of content, or content
       set obtained from the Web server;

     - discards non-essential details;

     - translates raw hit information into concepts such as page views and the
       time spent viewing a page;

     - transposes raw Web server transaction data into higher-level information,
       such as visitors and visits;

     - tracks visitors across Web servers, time zones and different
       authentication mechanisms;

     - summarizes activity in many dimensions, such as by machine, URL or Web
       site identifier, content set, logical server, or Web site; and

     - creates a set of data to be loaded into the data warehouse.

     Storage Layer. The storage layer consists of a data warehouse for storing
Web customer activity data processed by the analyzer, Web site definition data,
and Web network configuration data, collectively known as meta data or data
about data. The storage layer also consists of an online analytical processing,
or OLAP, database for fast access to summarized data. In addition, the storage
layer includes a database administration subsystem capable of handling high
volumes of data, thereby alleviating the customer's need to dedicate excessive
resources to data administration.

     Data Access Layer. The data access layer consists of an API that provides a
unified view into the various storage facilities that make up the data warehouse
within Accrue Insight. It can also be used to access external databases, such as
those containing customer profile, demographic information and transaction data.

     Application Layer. Accrue and third-party software vendors can write
applications to provide additional, customized functionality in addition to
Accrue Insight's basic

                                       47
<PAGE>   52

functionality. For instance, a rules engine can view the data for specific
business rules, and manipulate the data accordingly.

     Presentation Layer. MyAccrue provides enterprise-class service
functionality, such as scheduling, email and printing, that can be executed by
Accrue Insight. Report Wizard provides an easy to use, HTML interface to create
and save data queries in a format that can then be read by MyAccrue.

     Integration Layer. We originally designed Accrue Insight and continue to
enhance its features to allow for maximum integration into existing systems and
the creation of new functionality. Accrue Insight can be integrated into
existing systems through the following APIs:

     - Network Collector API. Our network collector API allows business rules to
       be invoked as data is being collected. For instance, the collector can be
       instructed not to save any hits for graphic images, and to ignore all
       hits from the local domain.

     - Analyzer API. Our analyzer API allows third-party applications to tailor
       how the analyzer executes. For instance, this API may cause the Analyzer
       to rewrite the URL to be more analysis-friendly, such as in the case of
       the Vignette Profile Bridge.

     - Data Access API. Our data warehouse provides a unified view of various
       legacy and third-party databases and data marts.

INDUSTRY STANDARDS

     We use many widely accepted standards in developing our products, including
structured query language, or SQL, and open data base connectivity, or ODBC, for
accessing the data warehouse, Netscape Application Programming Interface, or
NSAPI, for accessing Netscape's Web servers, hyper-text transfer protocol, or
HTTP, for communication between collectors and the central warehouse machine,
and hyper-text machine language, or HTML and Java for user interfaces. In
addition, Accrue Insight contains software that supports the ABC Interactive
digital signature standard, used for auditing log files for tampering. Most of
our software is written in C and Java, two widely accepted standard programming
languages for applications development. Adherence to industry standards provides
compatibility with existing applications, enables ease of modification, and
reduces the need for software to be rewritten, thus protecting the customer's
investment.

SALES AND MARKETING

     We currently market and sell our products primarily through our direct
sales force in North America. We have maintained a ratio of two to one sales
territory manager to sales engineer to support the consulting nature of our
sales process. We also intend to expand our marketing and selling efforts
through partnering with third parties. We have recently expanded into
international markets through informal alliances with Sumisho Electronics
Company, Ltd., a subsidiary of Sumitomo Corporation, and Itochu Techno-Science
Corporation in Japan and Scientific Computers GmbH in Europe and we plan to
leverage our management's experience in international expansion as opportunities
occur.

     Once a new customer lead is qualified, our typical sales process includes a
presentation of our products to the appropriate business executives within the
customer's

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<PAGE>   53

organization, such as their vice president of sales, vice president of
marketing, or e-commerce director, followed by a product demonstration and
dialogue concerning technical questions. Normally product trials and evaluation
of the software are not required, as existing customer referrals and validation
are sufficient to handle new customer concerns.

     Currently, we have eleven sales territory mangers located in Boston, New
Jersey, New York, Atlanta, Dallas, Chicago, Toronto, Seattle, San Francisco, San
Jose and Los Angeles. They are supported by four corporate sales representatives
located at our headquarters in Fremont, California and six regional systems
engineers in New York, Dallas, Chicago, and the San Francisco Bay Area. To
ensure maximum yields per sales representative and to facilitate ramp-up and
training for new sales personnel we utilize the Vantive Corporation Sales
Automation System which tracks customer and contract information, as well as new
sales prospects and sales call history. Our internal Web site also contains
extensive competitive information, case histories and sales presentation and
training materials that are used as resources for our sales organization.

     Building brand awareness and commanding recognition of our leadership in
the marketplace is key to our success. We employ a number of marketing vehicles
to promote our brand in the e-business analysis market and to generate leads for
our sales organization. Traditional methods include press releases, speaking
engagements, product reviews, discussions with industry analysts and attendance
at tradeshows and seminars. We have also found, however, that emerging means of
communication, such as email and Web seminars, provide us with even greater
reach at less cost. Continued investment into our own Web site is critical to
maintain our image in the e-business community and to generate sales leads. We
also post important information about our products, technology and organization
on our Web site for potential customers' ease of access. Finally we publish data
sheets, white papers and articles concerning our products and services.

STRATEGIC ALLIANCES

     A critical element of our sales and marketing strategy is to establish
alliances and partnerships to provide integrated solutions to our customers,
extend our sales reach, assist in implementation and customization of our
solutions, and broaden our brand awareness. Some examples of our current
partners include the following:

     - Vignette Corporation. Our co-marketing and sales partnership includes
       joint seminars and sales calls, joint development of the Vignette
       Quickbridge for integration of Accrue Insight with Vignette StoryServer.

     - Cisco Systems, Inc. Our co-marketing and sales partnership includes joint
       seminars and sales calls demonstrating the compatability of Accrue
       Insight with Cisco's Local Director load balancer.

     - Informix Software, Inc. Our co-marketing and sales partnership includes
       Accrue's participation in Informix's Data Warehouse Initiative.

     - MicroStrategy, Inc. Our joint-development partnership provides Accrue
       access to MicroStrategy's OLAP technology for the development of
       e-commerce analysis applications.

                                       49
<PAGE>   54

     - ABC Interactive. Our joint-development partnership provides Accrue access
       to ABC Interactive's encryption technology for the development of audited
       traffic results for advertisers.

     We have alliances with strategic platform partners, e-business application
partners, interactive agencies/hosters and solution providers. By partnering
with the leading vendors in each of these categories, we are better able to
provide the technical integration expertise and sales and marketing resources,
which result in the most valuable integrated solutions to our customers and
prospects.

     Strategic Platform Providers. To ensure that our products are based on
current technologies and standards, we have partnered with companies whose
products represent the best-of-breed in their respective categories. These
companies include Cisco Systems, Inc., Informix Software, Inc., Oracle
Corporation, Microsoft Corporation, Netscape Corporation, Sun Microsystems, Inc.
and Silicon Graphics, Inc.

     E-Business Application Partners. These partners sell complimentary
technologies to similar high-end clientele. These technologies include
personalization, ad serving, content management, customer relationship
management, load balancing, e-commerce and application serving. Our alliances
range from strong sales and co-marketing relationships to alliances with
companies with whom we have built integrated technology. Representative
companies include Vignette Corporation, Net Perceptions, Inc., NetGravity, Inc.,
Resonate, Inc. and Resolute, Inc.

     Interactive Agencies and Web-Hosting Organizations. Our relationships with
these firms ensure that our product is the recommended solution of choice when
customers and prospects are seeking e-business analysis solutions while
implementing or upgrading their Web sites. We have worked with and have joint
customers with the following interactive agencies: Organic Online, Inc.,
USWeb/CKS Corporation, Modem Media.Poppe Tyson, Inc. We share customers with the
following Web-Hosting firms: AboveNet Communications, Inc., Exodus
Communications, Inc., NaviSite, Inc. and Frontier Corporation.

     Solution Providers. To supplement our internal service capacity, we have
established relationships with firms, such as Cambridge Technology Partners and
Worldwide Web Associates, which provide implementation and customization
services. We have also partnered with firms that provide strategic
web-merchandising, web-marketing and online advertisement analysis services to
our clients, such as Viant Corporation.

     Most of our strategic relationships are not subject to binding agreements,
have no specified performance requirements by us or by our alliance partners,
and may be terminated by either party at any time.

COMPETITION

     We believe that the principal competitive factors affecting our market are:

     - product features;

     - product performance, including scalability and integrity;

     - ease of integration with customers' existing enterprise systems;

     - quality of support and service; and

     - company reputation.

                                       50
<PAGE>   55

     Although we believe that our products currently compete favorably with
respect to such factors, our market is relatively new and is rapidly evolving.
We may not be able to maintain our competitive position against current and
potential competitors, especially those with significantly greater financial,
marketing, service, support, technical and other resources. A description of our
principal competitors and the risks associated with the competitive nature of
our market are discussed in greater detail in "Risk Factors -- We face intense
competition which could make it difficult for us to acquire and retain customers
now and in the future."

     We may not be able to compete successfully against current and future
competitors. If we fail to compete successfully against current and future
competitors, our business could suffer.

INTELLECTUAL PROPERTY AND OTHER PROPRIETARY RIGHTS

     We are a technology company. Our success depends on protecting our
intellectual property assets. If we do not adequately protect our intellectual
property, our business, financial condition and results of operations would be
seriously harmed.

     We license our software and require our customers to enter into license
agreements, which impose restrictions on our customers' ability to utilize the
software. In addition, we seek to avoid disclosure of our trade secrets,
including but not limited to requiring those persons with access to our
proprietary information to execute confidentiality agreements with us and
restricting access to our source code. We seek to protect our software,
documentation and other written materials under trade secret and copyright laws,
which afford only limited protection.

     We currently have no issued U.S. or foreign patents, we have applied for
one U.S. patent and we have no pending foreign patent applications. It is
possible that no patents will issue from our currently pending patent
application and that our potential future patents may be found invalid or
unenforceable, or otherwise be successfully challenged. It is also possible that
any patent issued to us may not provide us with any competitive advantages, that
we may not develop future proprietary products or technologies that are
patentable, and that the patents of others may seriously limit our ability to do
business. In this regard, we generally have not performed any comprehensive
analysis of patents of others that may limit our ability to do business.

     Despite our efforts to protect our proprietary rights, unauthorized parties
may attempt to copy aspects of our products or to obtain and use information
that we regard as proprietary. Policing unauthorized use of our products is
difficult, and while we are unable to determine the extent to which piracy of
our software products exists, software piracy can be expected to be a persistent
problem. In addition, the laws of some foreign countries do not protect our
proprietary rights to as great an extent as do the laws of the United States. A
discussion of risks associated with the protection of our patents and
intellectual property rights and potential infringement by us of the patents and
intellectual property rights and potential infringement by us of the patents and
intellectual property rights of others is presented in "Risk Factors -- Accrue
Insight, our most important product, is not protected by a patent. If another
party were to use this technology, our business would suffer." and "-- Others
may bring infringement claims against us which could harm our business, results
of operations and financial condition."

                                       51
<PAGE>   56

     We also integrate third-party software into our software products and a
discussion of risks associated with this practice is presented in "Risk
Factors -- If third-party software incorporated in our products is no longer
available, our business could be harmed."

EMPLOYEES

     As of April 30, 1999, Accrue had 62 full-time employees, including 20 in
product development, 30 in sales and support, 5 in marketing, and 7 in general
and administrative functions. From time to time, we also employ independent
contractors to support our engineering, marketing, sales and support and
administrative organizations. We believe that our relations with our employees
are good.

FACILITIES

     We are headquartered in Fremont, California, where we lease approximately
25,000 square feet of office space under a lease expiring on March 31, 2002. We
believe that our existing facilities are adequate to meet our current and future
requirements or that suitable additional or substitute space will be available
as needed.

LEGAL PROCEEDINGS

     We are not currently subject to any material legal proceedings. We may from
time to time become a party to various legal proceedings arising in the ordinary
course of its business.

                                       52
<PAGE>   57

                                   MANAGEMENT

EXECUTIVE OFFICERS AND DIRECTORS

     Our executive officers and directors and their ages as of May 25, 1999 are
as follows:

<TABLE>
<CAPTION>
           NAME              AGE                      POSITION
           ----              ---                      --------
<S>                          <C>   <C>
Richard D. Kreysar.........   43   President, Chief Executive Officer and Director
Gregory C. Walker..........   45   Vice President of Finance and Chief Financial
                                   Officer
Bob Page...................   37   Vice President of Product Development and Chief
                                     Technology Officer
Brett Kilpatrick...........   40   Vice President of Sales
Vito Salvaggio.............   36   Vice President of Marketing
Max D. Hopper..............   64   Director
Jonathan Nelson(2).........   31   Director and Chairman of the Board
Christopher J.                36   Director
  O'Brien(1)...............
A. Brooke Seawell(1).......   51   Director
Robert Smelick(2)..........   57   Director
</TABLE>

- -------------------------
(1) Member of Audit Committee

(2) Member of Compensation Committee

     Richard D. Kreysar, President and Chief Executive Officer, joined Accrue
and became a director in June 1998. From January 1997 to May 1998, Mr. Kreysar
taught high school mathematics and coached soccer and baseball. From January
1995 to January 1997, Mr. Kreysar was the General Manager and Vice President of
Operations at Network Associates, Inc., an enterprise security software company,
where he was responsible for marketing, sales, product line development,
consulting and MIS operations. From January 1994 to January 1995, Mr. Kreysar
was Executive Vice President of Marketing and Sales of Open Vision, a UNIX
systems management software company. From June 1985 to December 1993, Mr.
Kreysar was Vice President of Marketing and Sales at Computer Associates
International, Inc. (CA), an enterprise software company, where he was
responsible for integrating acquired companies and products into CA's
applications and personal computer products divisions. Mr. Kreysar holds a B.S.
degree in mathematics from Rockhurst College.

     Gregory C. Walker, Vice President of Finance and Chief Financial Officer,
joined Accrue in April 1999. From October 1997 to March 1999, Mr. Walker was
Chief Financial Officer at Duet Technologies, Inc., a provider of semiconductor
design services and software. From January 1997 through September 1997, Mr.
Walker served as Chief Financial Officer of NeTpower, Inc., a manufacturer of
work stations and servers. From December 1990 to January 1997, Mr. Walker served
as Vice President of Finance and acting Chief Financial Officer at Synopsys,
Inc., a supplier of electronic design automation solutions for the global
electronic market. Prior to working at Synopsys, Mr. Walker held various
positions in financial operations at Xerox Corporation and IBM Corporation. Mr.
Walker holds a B.A. degree in economics from Union College and an M.B.A. from
the University of Rochester.

     Bob Page, Vice President of Product Development and Chief Technology
Officer, joined Accrue in February 1996. From March 1989 to February 1996, Mr.
Page worked at Sun Microsystems, Inc., a leading manufacturer of UNIX operating
platforms, where he served as Chief Scientist with the Network Management group
and Principal Investigator

                                       53
<PAGE>   58

with the Advanced Network Applications group. While at Sun Microsystems, Mr.
Page served as the Technical Chair of the Desktop Management Task Force, a
cross-industry consortium of vendors formed to address issues in connection with
personal computers. From 1986 to 1989, Mr. Page was Senior Network Engineer and
Operations Manager at the University of Massachusetts, Lowell. Mr. Page received
his B.S. degree in computer science from Fitchburg State College.

     Brett Kilpatrick, Vice President of Sales, joined Accrue in November 1998.
From January 1998 to July 1998, Mr. Kilpatrick was Vice President of Sales and
Business Development at AvantGo, Inc., a mobile computing software company. From
April 1997 to January 1998, Mr. Kilpatrick was Vice President of Sales and
Operations, Americas for IONA Technologies PLC, a producer of network
integration software. From February 1992 to March 1997, Mr. Kilpatrick was North
American Director of Sales at Versant Object Technology Corporation, a provider
of high performance object database management systems. Mr. Kilpatrick has also
held positions as Andersen Consulting's Midwest Sales Director and as Oracle
Corporation's Chicago Branch Manager. Mr. Kilpatrick holds a B.S. degree in
biology from Purdue University.

     Vito Salvaggio, Vice President of Marketing, joined Accrue in September
1997. From August 1990 to September 1997, Mr. Salvaggio worked at Apple
Computer, Inc., where he served in various positions, including Director of
Product Marketing for System Software, Product Line Manager for Operating
Systems and Product Manager for High End Systems. From January 1986 until
September 1988, Mr. Salvaggio served as Design Engineer at Matrox Electronic
Systems, Ltd., a manufacturer of computer peripherals. Mr. Salvaggio holds a
B.S. degree in electrical engineering from Concordia University and an M.B.A.
from the Sloan School of Management at the Massachusetts Institute of
Technology.

     Max D. Hopper has served as a director of Accrue since March 1999. Mr.
Hopper has been the Chief Executive Officer of Max D. Hopper Associates, Inc.,
an IS management consulting firm, since January 1995. From 1985 to January 1995,
he served in various positions at American Airlines, a subsidiary of AMR
Corporation, most recently as Senior Vice President, Information Systems and
Chairman of the SABRE Group, a provider of information technology services to
the travel and transportation industry. Mr. Hopper is also a director of Exodus
Communications, Inc., a Web hosting company, Gartner Group, Inc., a provider of
information technology research and recommendations, USDATA Corporation, a
provider of development tools and management software, VTEL Corporation, a
designer and manufacturer of video conferencing systems, Worldtalk Corporation,
a provider of content security and policy management solutions, Metrocall, Inc.,
a provider of local and regional paging service, Payless Cashways, Inc., a
building materials specialty retailer, and United Stationers, Inc., a wholesaler
of office supplies and equipment. Mr. Hopper received a B.S. degree in
mathematics and an M.B.A. from the University of Houston.

     Jonathan Nelson has served as a director of Accrue since its inception in
February 1996. Mr. Nelson has been the Chairman and Chief Executive Officer of
Organic Online, Inc., an online business builder, since November 1993. He also
served as Accrue's President and Chief Executive Officer from February 1996
until May 1996. Mr. Nelson currently serves as a director of Post
Communications, Inc., a direct email management company. Mr. Nelson received a
B.A. degree in history and art history from Allegheny College.

                                       54
<PAGE>   59

     Christopher J. O'Brien has served as a director of Accrue since October
1998. Mr. O'Brien is a partner at Orchid Holdings, L.P., a private equity
investment firm he co-founded in 1993. From 1989 to 1992, Mr. O'Brien was a
partner at Rainwater, Inc., a private equity investment firm affiliated with
Richard E. Rainwater. Previously, Mr. O'Brien worked in mergers and acquisitions
with Goldman, Sachs & Co. and at Trammell Crow Ventures. Mr. O'Brien received a
B.A. degree in political science from Stanford University and an M.B.A. from the
Harvard Business School.

     A. Brooke Seawell has served as a director of Accrue since May 1999. From
January 1997 to August 1998, Mr. Seawell was Executive Vice President of
NetDynamics, Inc., an Internet applications server company. From March 1991 to
April 1997, Mr. Seawell was Senior Vice President and Chief Financial Officer of
Synopsys, Inc. Mr. Seawell holds a B.A. degree in economics and an M.B.A. degree
in finance and accounting from Stanford University. Mr. Seawell serves on the
board of directors of Informatica Corporation, a software company, NVIDIA
Corporation, a three-dimensional graphics processor company, and several
privately held companies.

     Robert Smelick has served as a director of Accrue since May 1996. Mr.
Smelick is the managing director of Sterling Payot Management, Inc., the general
partner of Sterling Payot Capital, L.P., an investment partnership specializing
in technology based start-up companies and he is also a managing principal and
founding director of Sterling Payot Company, a private investment banking firm.
Before founding Sterling Payot Company in 1989, Mr. Smelick was a Managing
Director of First Boston Corporation. Prior to that, Mr. Smelick was an
investment banking partner of Kidder, Peabody & Co. Mr. Smelick received a B.A.
degree from Stanford University and an M.B.A. from the Harvard Business School.
He also attended the University of Melbourne in Melbourne, Australia. Mr.
Smelick currently serves as a director of Willamette Industries, a producer of
paper products, building materials and related specialty products and services.

BOARD COMPOSITION

     Our bylaws currently provide for a board of directors consisting of six
directors. Each director is elected for a period of one year at our annual
meeting of stockholders and serves until the next annual meeting or until his or
her successor is duly elected and qualified.

BOARD COMPENSATION

     Our directors do not receive cash compensation for their services as
directors, although some directors are reimbursed for reasonable expenses
incurred in attending board or committee meetings. In August 1998, Mr. Kreysar
was granted an option to purchase 1,605,683 shares of common stock at an
exercise price of $0.12 per share, which he exercised in October 1998. The
shares underlying the stock option are subject to our right of repurchase at the
original purchase price that lapses over a four-year period. Our repurchase
right will also lapse with respect to 25% of the shares purchased by Mr. Kreysar
in the event of a merger or sale resulting in a change of control, and our
repurchase right will lapse with respect to an additional 25% of the shares if
Mr. Kreysar is terminated within twelve months after a merger or sale resulting
in a change of control. In April 1999, Mr. Hopper purchased 100,000 shares of
common stock at a price per share of $0.75. The stock purchased by Mr. Hopper is
subject to our right of repurchase that lapses over a four-year period. Our
repurchase right will also lapse with respect to 25% of the

                                       55
<PAGE>   60

shares purchased by Mr. Hopper if he is terminated within six months after a
merger or sale resulting in a change of control. In May 1999, Mr. Seawell was
granted an option to purchase 50,000 shares of common stock at an exercise price
of $8.00 per share under our 1999 Directors' Stock Option Plan. The option vests
monthly over four years, provided that vesting will accelerate with respect to
25% of the shares if Mr. Seawell is terminated within three months after a
merger or sale resulting in a change of control. Directors are eligible to
participate in our 1996 Stock Plan, and beginning in May 1999, directors who are
not employees of Accrue are eligible to participate in our 1999 Directors' Stock
Option Plan. See "Stock Plans."

     We have entered into indemnification agreements with each member of the
board of directors and our executive officers providing them indemnification to
the fullest extent authorized and permitted by law.

BOARD COMMITTEES

     The board of directors has a compensation committee that reviews and
recommends to the board the compensation arrangements for Accrue's management
team and administers the various stock plans. The current members of the
compensation committee are Messrs. Nelson and Smelick.

     The board of directors has an audit committee that reviews Accrue's annual
audited financial results and unaudited quarterly results, and meets with
Accrue's independent auditors to review Accrue's financial statements, internal
controls and financial management practices. The current members of the audit
committee are Messrs. O'Brien and Seawell.

COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

     The current members of the compensation committee of Accrue's board are
Messrs. Nelson and Smelick. Mr. Smelick has not at any time been an officer or
employee of Accrue. However, Mr. Nelson served as Accrue's President and Chief
Executive Officer from February 1996 until May 1996. We have also issued and
sold in private placement transactions shares of common and preferred stock to
Organic Online, Inc., Sterling Payot Capital L.P. and Sterling Payot Company.
Mr. Nelson is President and Chief Executive Officer of Organic Online, Inc. Mr.
Smelick is managing director of Sterling Payot Management, Inc., the general
partner of Sterling Payot Capital, L.P., and he is also a principal of Sterling
Payot Company. The following is a summary of the stock purchase transactions
between Accrue and Organic Online, Inc., and between Accrue and Sterling Payot
Capital, L.P. and/or Sterling Payot Company.

                                       56
<PAGE>   61

Organic Online, Inc.

     - May 3, 1996: we issued 2,685,714 shares of common stock to Organic
       Online, Inc. in consideration for Organic's transfer and assignment of
       intellectual property to Accrue.

Entities Affiliated with Sterling Payot Capital, L.P.

     - February 21, 1996: we issued a convertible promissory note in the
       principal amount of $100,000 to Sterling Payot Capital, L.P., which note
       was canceled and converted into shares of Series A preferred stock at
       $0.70 per share on May 3, 1996.

     - April 4, 1996: we issued a convertible promissory note in the principal
       amount of $50,000 to Sterling Payot Capital, L.P., which note was
       canceled and converted into shares of Series A preferred stock at $0.70
       per share on May 3, 1996.

     - April 26, 1996: we issued a convertible promissory note in the principal
       amount of $100,000 to Sterling Payot Company, which note was canceled and
       converted into shares of Series B preferred stock at $2.17 per share on
       September 18, 1996.

     - May 3, 1996: we issued and sold to Sterling Payot Company for $3,500 a
       warrant to purchase 350,000 shares of common stock at an exercise price
       of $0.70 per share for advisory services.

     - May 3, 1996: we issued and sold to Sterling Payot Capital, L.P. 214,285
       shares of Series A preferred stock at $0.70 per share in exchange for
       cancelation and conversion of the promissory notes issued to Sterling
       Payot Capital, L.P. on February 21, 1996 and April 4, 1996.

     - September 18, 1996: we issued and sold to Sterling Payot Company and
       Sterling Payot Capital, L.P. 93,092 shares of Series B preferred stock at
       $2.17 per share.

     - June 2, 1998: we issued and sold to Sterling Payot Capital, L.P. 142,907
       shares of Series D preferred stock at $2.17 per share.

     - July 10, 1998: we issued and sold to Sterling Payot Capital, L.P. 209,678
       shares of Series D preferred stock at $2.17 per share.

     - August 17, 1998: we issued and sold to Sterling Payot Capital, L.P.
       1,350,000 shares of Series E preferred stock at $1.00 per share.

                                       57
<PAGE>   62

EXECUTIVE COMPENSATION

     The following table sets forth compensation awarded to, earned by, or paid
to each individual who served as chief executive officer of Accrue during the
fiscal year ended March 31, 1999 and each of the other four most highly
compensated executive officers (the "named officers"), each of whose
compensation exceeds $100,000 on an annual basis, two of whom were no longer
serving as executive officers at the end of the fiscal year.

                           SUMMARY COMPENSATION TABLE

<TABLE>
<CAPTION>
                                                                               LONG-TERM
                                                                          COMPENSATION AWARDS
                                    ANNUAL COMPENSATION              -----------------------------
                          ----------------------------------------     RESTRICTED      SECURITIES
        NAME AND                                    OTHER ANNUAL         STOCK         UNDERLYING       ALL OTHER
   PRINCIPAL POSITION     SALARY ($)   BONUS ($)   COMPENSATION($)   AWARD(S)($)(1)   OPTIONS (#)    COMPENSATION($)
   ------------------     ----------   ---------   ---------------   --------------   ------------   ---------------
<S>                       <C>          <C>         <C>               <C>              <C>            <C>
Richard D. Kreysar(2)...   $155,000    $100,000             --               --        1,605,683              --
  President and Chief
  Executive Officer
Bob Page................    155,000          --             --               --          309,294              --
  Vice President of
  Product Development
  and Chief Technology
  Officer
Brett Kilpatrick(3).....     56,250          --        $25,683(8)            --          255,000              --
  Vice President of
    Sales
James Patterson(4)......         --          --             --           $7,700               --              --
  President and Chief
  Executive Officer
Simon Roy(5)............     37,500          --             --               --               --         $87,500(9)
  President and Chief
  Executive Officer
Martin Yam(6)...........     73,089          --         30,781(8)            --               --              --
  Vice President of
    Sales
William Stein(7)........     74,716          --             --               --               --              --
  Vice President of
  Product Development
</TABLE>

- -------------------------
(1) The aggregate number and value of shares of restricted common stock of
    Accrue outstanding at March 31, 1999 were 15,710,046 and $157,100,460, based
    on the initial public offering price of $10.00 per share. On July 8, 1998,
    Mr. Patterson was issued 22,000 shares of restricted stock under our 1996
    Stock Plan in consideration of his services as our interim president and
    chief executive officer during May and June 1998. As of March 31, 1999, the
    market value of the 22,000 shares, based on the initial public offering
    price of $10.00 per share less the amount paid by Mr. Patterson for them,
    equaled $220,000, and Mr. Patterson continued to hold all of the shares.

(2) Richard D. Kreysar became President and Chief Executive Officer in June
    1998. On an annual basis, Mr. Kreysar's salary would have been $200,000. Mr.
    Kreysar's bonus of $100,000 earned in the fiscal year ending March 31, 1999
    was paid in the fiscal year ending March 31, 2000.

(3) Brett Kilpatrick became Vice President of Sales in November 1998. On an
    annualized basis, Mr. Kilpatrick's salary would have been $150,000.

(4) James Patterson served as President and Chief Executive Officer on an
    interim basis from May 1998 until June 1998 until we completed our search
    for a new chief executive officer. See footnote (1) above for more
    information.

                                       58
<PAGE>   63

(5) Simon Roy served as President and Chief Executive Officer until May 1998. On
    an annualized basis, Mr. Roy's salary would have been $150,000.

(6) Martin Yam terminated his employment as Vice President of Sales in October
    1998. On an annualized basis, Mr. Yam's salary would have been $135,000.

(7) William Stein terminated his employment as Vice President of Product
    Development in September 1998. On an annualized basis, Mr. Stein's salary
    would have been $160,000.

(8) Sales commissions earned by Messrs. Kilpatrick and Yam.

(9) Severance payment to Mr. Roy.

OPTION GRANTS

     The following table provides summary information regarding stock options
granted to the named officers during the fiscal year ended March 31, 1999. The
options were granted pursuant to our 1996 Stock Plan. Stock price appreciation
of 5% and 10% is assumed pursuant to rules promulgated by the Securities and
Exchange Commission and does not represent Accrue's predictions of its stock
performance. There can be no assurance that the actual stock price appreciation
over the ten-year option term will be at the assumed 5% and 10% levels or at any
other defined level.

                       OPTION GRANTS IN LAST FISCAL YEAR

<TABLE>
<CAPTION>
                                           INDIVIDUAL GRANTS                          POTENTIAL REALIZABLE
                       ----------------------------------------------------------       VALUE AT ASSUMED
                        NUMBER OF       PERCENT OF                                    ANNUAL RATES OF STOCK
                       SECURITIES     TOTAL OPTIONS                                    PRICE APPRECIATION
                       UNDERLYING       GRANTED TO      EXERCISE OR                      FOR OPTION TERM
                         OPTIONS       EMPLOYEES IN      BASE PRICE    EXPIRATION   -------------------------
        NAME           GRANTED (#)    FISCAL YEAR(1)    ($/SHARE)(2)      DATE          5%            10%
        ----           -----------   ----------------   ------------   ----------   -----------   -----------
<S>                    <C>           <C>                <C>            <C>          <C>           <C>
Richard D. Kreysar...   1,605,683(3)      47.67%           $0.12        08/18/08    $25,549,369   $41,147,514
                                                                                    -----------   -----------
Bob Page.............     309,294(4)       9.18%           $0.12        09/09/08      4,921,436     7,926,022
                                                                                    -----------   -----------
Brett Kilpatrick.....     255,000(5)       7.57%           $0.12        11/19/08      4,057,519     6,534,675
                                                                                    -----------   -----------
James Patterson......          --            --               --              --             --            --
Simon Roy............          --            --               --              --             --            --
Martin Yam...........          --            --               --              --             --            --
William Stein........          --            --               --              --             --            --
</TABLE>

- ---------------

(1) We granted options for an aggregate of 3,368,000 shares to our employees and
    consultants under our 1996 Stock Plan during our fiscal year ended March 31,
    1999. See "Stock Plans."

(2) Options were granted at an exercise price equal to the fair market value of
    the common stock, as determined by our board of directors on the date of
    grant.

(3) The option was immediately exercisable on the date of grant, and was
    exercised in full by Mr. Kreysar on October 1, 1998. However, the underlying
    shares are subject to our right of repurchase at the original purchase
    price. Our repurchase right will lapse with respect to 25% of the shares on
    June 22, 1999 and with respect to 1/48th of the shares on the 22nd day of
    each month after that date. In addition, our repurchase right will lapse
    with respect to 25% of the shares held by Mr. Kreysar in the event of a
    change of control in connection with a merger or sale, and our repurchase
    right will lapse with respect to an additional 25% of the shares if Mr.
    Kreysar is terminated

                                       59
<PAGE>   64

    without cause within twelve months after a change of control in connection
    with a merger or sale.

(4) The option was immediately exercisable on the date of grant, and was
    exercised in full by Mr. Page on April 14, 1999. However, the underlying
    shares are subject to our repurchase right at the original purchase price.
    Our repurchase right will lapse with respect to 25% of the shares on
    September 9, 1999 and with respect to 1/48th of the shares on the 9th day of
    each month after that date. In addition, our repurchase right will lapse
    with respect to 25% of the shares held by Mr. Page in the event of a change
    of control in connection with a merger or sale.

(5) The option was immediately exercisable on the date of grant, and was
    exercised in full by Mr. Kilpatrick on April 15, 1999. However, the
    underlying shares are subject to our repurchase right at the original
    purchase price. Our repurchase right will lapse with respect to 25% of the
    shares on November 16, 1999 and with respect to 1/48th of the shares on the
    16th day of each month after that date. In addition, our repurchase right
    will lapse with respect to 25% of the shares held by Mr. Kilpatrick if he is
    terminated without cause within three months after a change of control in
    connection with a merger or sale.

OPTION EXERCISES AND HOLDINGS

     The following table provides summary information concerning the shares of
common stock acquired in the year ended March 31, 1999, the value realized upon
exercise of stock options during that period, and the number and value of
unexercised options with respect to each of the named officers as of March 31,
1999. The value was calculated by determining the difference between the fair
market value of the underlying common stock and the exercise price.

                         FISCAL YEAR-END OPTION VALUES

<TABLE>
<CAPTION>
                                                              NUMBER OF SECURITIES
                                                             UNDERLYING UNEXERCISED           VALUE OF UNEXERCISED
                             SHARES                                OPTIONS AT               IN-THE-MONEY OPTIONS AT
                          ACQUIRED ON         VALUE            MARCH 31, 1999 (#)              MARCH 31, 1999 ($)
          NAME            EXERCISE (#)   REALIZED ($)(1)   (EXERCISABLE/UNEXERCISABLE)   (EXERCISABLE/UNEXERCISABLE)(1)
          ----            ------------   ---------------   ---------------------------   ------------------------------
<S>                       <C>            <C>               <C>                           <C>
Richard D. Kreysar(2)...   1,605,683       $14,258,465                      0/0                             --
                                           -----------
Bob Page(3).............     139,029       $ 1,234,578                467,221/0                   $4,610,563/0
                                           -----------
Brett Kilpatrick(4).....          --                --                255,000/0                   $2,519,400/0
James Patterson.........          --                --                      0/0                             --
Simon Roy(5)............     149,312       $ 1,323,320                      0/0                             --
                                           -----------
Martin Yam(6)...........      31,667       $   276,136                      0/0                             --
                                           -----------
William Stein(7)........      48,000       $   418,560                      0/0                             --
                                           -----------
</TABLE>

- ---------------

(1) The amount set forth represents the difference between the fair market value
    of our underlying common stock at March 31, 1999 (using an initial public
    offering price of $10.00 per share as the fair market value) and the
    exercise price of the option.

(2) The option was immediately exercisable on the date of grant, and was
    exercised in full by Mr. Kreysar on October 1, 1998. However, the underlying
    shares are subject to our right of repurchase at the original purchase
    price. Our repurchase right will lapse with respect to 25% of the shares on
    June 22, 1999 and with respect to 1/48th of the

                                       60
<PAGE>   65

    shares on the 22nd day of each month after that date. In addition, our
    repurchase right will lapse with respect to 25% of the shares held by Mr.
    Kreysar in the event of a change of control in connection with a merger or
    sale, and our repurchase right will lapse with respect to an additional 25%
    of the shares if Mr. Kreysar is terminated without cause within twelve
    months after a change of control in connection with a merger or sale.

(3) Mr. Page had three separate option grants exercisable for 250,000 shares,
    140,706 shares, and 309,294 shares, respectively, all of which were
    immediately exercisable on the dates of grant. During our fiscal year ended
    March 31, 1999 Mr. Page exercised the first option with respect to 83,333
    shares and the second option with respect to 55,696 shares on January 4,
    1999. Subsequently, he exercised the first option with respect to 72,917
    shares, the second option with respect to 85,010 shares, and the third
    option with respect to 309,294 shares on April 14, 1999. However, the
    underlying shares are subject to our repurchase right at the original
    purchase price. For the first option, our repurchase right lapsed with
    respect to 25% of the shares on September 9, 1997 and it lapses with respect
    to 1/48th of the shares on the 9th day of each month after that date. For
    the second option, our repurchase right lapsed with respect to 25% of the
    shares on June 26, 1998 and it lapses with respect to 1/48 of the shares on
    the 26th day of each month after that date. For the third option, our
    repurchase right will lapse with respect to 25% of the shares on September
    9, 1999 and it will lapse with respect to 1/48th of the shares on the 9th
    day of each month after that date. In addition, our repurchase right with
    respect to each of these options will lapse with respect to 25% of the
    shares held by Mr. Page in the event of a change of control in connection
    with a merger or sale.

(4) The option was immediately exercisable on the date of grant, and was
    exercised by Mr. Kilpatrick on April 15, 1998. However, the underlying
    shares are subject to our right of repurchase at the original purchase
    price. Our repurchase right will lapse with respect to 25% of the shares on
    November 16, 1999 and with respect to 1/48th of the shares on the 16th day
    of each month after that date. In addition, our repurchase right will lapse
    with respect to 25% of the shares held by Mr. Kilpatrick if he is terminated
    without cause within three months after a change of control in connection
    with a merger or sale.

(5) Mr. Roy's employment terminated as of July 1, 1998.

(6) Mr. Yam's employment terminated as of October 2, 1998.

(7) Mr. Stein's employment terminated as of September 8, 1998.

EMPLOYEE BENEFIT PLANS

     401(k) Plan. We maintain a 401(k) tax-qualified employee savings and
retirement plan covering all employees who satisfy eligibility requirements
relating to minimum age and length of service. Pursuant to our 401(k) plan,
eligible employees may elect to contribute up to 20% of their cash compensation
to the 401(k) plan. The 401(k) plan is intended to qualify under applicable law,
so that contributions to the 401(k) plan and income earned on the 401(k) plan
contributions are not taxable until withdrawn. The 401(k) plan is available to
Accrue's executive officers on terms not more favorable than those offered to
other employees. We may elect to make contributions to the 401(k) plan at the
discretion of our board of directors. No contributions have been made by us as
of March 31, 1999. All employee contribution are 100% vested.

                                       61
<PAGE>   66

STOCK PLANS

     1996 Stock Plan. Our 1996 Stock Plan was adopted by our board of directors
in April 1996 and approved by our stockholders in November 1996. The plan was
amended at various times after November 1996 to increase the number of shares
reserved for issuance thereunder. These amendments were approved by our
stockholders. A total of 6,630,000 shares of common stock has been reserved for
issuance under our stock plan. As of March 31, 1999, options to purchase
2,663,043 shares of common stock had been exercised, options to purchase a total
of 1,868,072 shares at a weighted average exercise price of $0.24 per share were
outstanding and 1,517,784 shares remained available for future grants under the
plan.

     In connection with this offering, our board amended the stock plan to
provide for, among other things, an automatic annual increase in the number of
shares of common stock reserved for issuance during each calendar year remaining
in the term of the stock plan equal to the lesser of:

     - 800,000 shares;

     - 4% of the shares outstanding on the last day of the immediately preceding
       fiscal year; or

     - a lesser number of shares as determined by our board of directors.

     The purposes of our stock plan are to attract and retain the best available
personnel, to provide additional incentives to our employees and consultants and
to promote the success of our business. Our stock plan provides for the granting
to employees, including officers and employee directors, of incentive stock
options within the meaning of Section 422 of the Internal Revenue Code of 1986,
as amended (the "Code") and for the granting to employees and consultants
including directors of nonstatutory stock options, stock purchase rights and
stock bonuses. To the extent an optionee would have the right in any calendar
year to exercise for the first time one or more incentive stock options for
shares having an aggregate fair market value (under all plans of Accrue and
determined for each share as of the date the option to purchase the shares was
granted) in excess of $100,000, any such excess options shall be treated as
nonstatutory stock options. If not terminated earlier, our stock plan will
terminate in April 2006.

     Our stock plan may be administered by the board of directors or a committee
of the board. Our stock plan is currently administered by the compensation
committee of the board. The administrator determines the terms of options
granted under our stock plan, including the number of shares subject to the
option, exercise price, term and exercisability. In no event, however, may an
individual employee receive option grants for more than 2,000,000 shares under
the stock plan in any fiscal year. The exercise price of all incentive stock
options granted under our stock plan must be at least equal to the fair market
value of our common stock on the date of grant. The exercise price of any
incentive stock option granted to an optionee who owns stock representing more
than 10% of the total combined voting power of all classes of our outstanding
capital stock must equal at least 110% of the fair market value of the common
stock on the date of grant. The exercise price of all nonstatutory stock options
and stock purchase rights shall be the price determined by the administrator,
provided, however, that the exercise price of any nonstatutory stock option or
stock purchase right granted to a named officer will generally equal at least
100% of the fair market value of the common stock on the date of grant.

                                       62
<PAGE>   67

Payment of the exercise price may be made in cash or other consideration as
determined by the administrator.

     The administrator determines the term of options, which may not exceed 10
years (5 years in the case of an incentive stock option granted to an optionee
who owns stock representing more than 10% of the total combined voting power of
all classes of our outstanding capital stock). Options and stock purchase rights
are generally nontransferable. The administrator may grant nonstatutory stock
option and stock purchase rights with limited transferability rights in
circumstances specified in the stock plan. Each option and stock purchase right
may be exercised during the lifetime of the optionee only by such optionee or a
permitted transferee. The administrator determines the vesting terms of options
and stock issued pursuant to stock purchase rights and stock bonuses. Options
granted and shares issued under our stock plan generally become exercisable or
vest at the rate of 1/4th of the total number of shares twelve months after the
date of grant, and 1/48th of the total number of shares each month thereafter.

     In the event of a change of control due to the sale of all or substantially
all of our assets or our merger with another corporation, then each option may
be assumed or an equivalent option substituted by the successor corporation. If
the successor corporation does not agree to an assumption or substitution, each
outstanding stock option will terminate on the effective date of the
transaction. Certain option agreements issued by the administrator provide for
limited acceleration of vesting in certain circumstances following a change of
control transaction.

     The administrator has the authority to amend or terminate our stock plan as
long as such action does not adversely affect any outstanding option, stock
purchase right or stock bonus and provided that stockholder approval shall be
required to the extent required by applicable law.

     1999 Directors' Stock Option Plan. Our 1999 Directors' Stock Option Plan
was adopted by our board in May 1999 and approved by the stockholders in May
1999. A total of 250,000 shares of common stock have been reserved for issuance
under the directors' plan, plus an automatic annual increase on the first day of
our fiscal years beginning in 2000 and ending in 2004 equal to the lesser of:

     - 100,000 shares;

     - 1/2 of one percent of the shares outstanding on the last day of the
       immediately preceding fiscal year; or

     - a lesser number of shares as determined by our board.

As of May 25, 1999, one option to purchase 50,000 shares of our common stock had
been granted under the directors' plan. The directors' plan provides for the
grant of nonstatutory stock options to nonemployee directors of Accrue. The
directors' plan is designed to work automatically without administration;
however, to the extent administration is necessary, it will be performed by the
board of directors. To the extent they arise, it is expected that conflicts of
interest will be addressed by abstention of any interested director from both
deliberations and voting regarding matters in which such director has a personal
interest.

     The directors' plan provides that each person who becomes a nonemployee
director of Accrue on or after May 23, 1999 will be granted an initial
nonstatutory stock option to purchase 50,000 shares of common stock on the date
on which the optionee first becomes a nonemployee director of Accrue.
Thereafter, on the date of Accrue's annual stockholders meeting each year, each
nonemployee director will be granted a fully-vested option to
                                       63
<PAGE>   68

purchase 5,000 shares of common stock if, on such date, he or she has served on
our board for at least six months.

     The directors' plan sets neither a maximum nor a minimum number of shares
for which options may be granted to any one nonemployee director, but does
specify the number of shares that may be included in any grant and the method of
making a grant. No option granted under the directors' plan is transferable by
the optionee other than by will or the laws of descent or distribution or
pursuant to a qualified domestic relations order, and each option is
exercisable, during the lifetime of the optionee, only by such optionee. The
directors' plan provides that initial options shall become exercisable in
installments as to 1/48th of the number of shares subject to the option each
month after the date of grant. If a director ceases to serve as a director for
any reason other than death or disability, he or she may, but only within 90
days after the date he or she ceases to be a director of Accrue, exercise
options granted under the directors' plan to the extent that he or she was
entitled to exercise it at the date of such termination. To the extent that he
or she was not entitled to exercise any such option at the date of such
termination, or if he or she does not exercise such option (which he or she was
entitled to exercise) within such 90 day period, such option shall terminate.
The exercise price of all stock options granted under the directors' plan shall
be equal to the fair market value of a share of Accrue's common stock on the
date of grant of the option. Options granted under the directors' plan have a
term of ten years.

     In the event of a change of control due to the sale of all or substantially
all of the assets of Accrue, the merger of Accrue with or into another
corporation or any other reorganization of Accrue in which more than 50% of the
shares of Accrue entitled to vote are exchanged, then each option may be assumed
or an equivalent option substituted by the successor corporation. If the
successor corporation does not agree to an assumption or substitution, each
outstanding stock option will terminate on the effective date of the
transaction. If the service of a director is terminated without cause within 3
months following a change of control transaction, then the vesting of unvested
shares under each outstanding option will automatically be accelerated by an
additional 12 months. The board of directors may amend or terminate the
directors' plan; provided, however, that no such action may adversely affect any
outstanding option. If not terminated earlier, the directors' plan will have a
term of ten years.

     1999 Employee Stock Purchase Plan. Our 1999 Employee Stock Purchase Plan
was adopted by the board of directors in May 1999 and approved by the
stockholders in May 1999. A total of 500,000 shares of common stock have been
reserved for issuance under our purchase plan, plus an automatic annual increase
on the first day of each of our fiscal years beginning in 2000 and ending in
2004 equal to the lesser of:

     - 200,000 shares;

     - 1% of the shares outstanding on the last day of the immediately preceding
       fiscal year; or

     - a lesser number of shares as determined by our board.

     Our purchase plan, which is intended to qualify under Section 423 of the
Code, will be implemented by a series of overlapping offering periods of 24
months' duration, with new offering periods (other than the first offering
period) commencing on August 1 and February 1 of each year. Each offering period
will consist of four consecutive purchase periods of 6 months duration. The
initial offering period is expected to commence on the date of this offering and
end on July 31, 2001, and the initial purchase period is expected to end on
January 31, 2000. The purchase plan will be administered by the board of
directors

                                       64
<PAGE>   69

or by a committee appointed by the board. Employees (including officers and
employee directors) of Accrue, or of any majority-owned subsidiary designated by
the board, are eligible to participate in the purchase plan if they are employed
by Accrue or any such subsidiary for at least 20 hours per week and more than
five months per year. The purchase plan permits eligible employees to purchase
common stock through payroll deductions, which may not exceed 20% of an
employee's compensation, at a price equal to the lower of 85% of the fair market
value of Accrue's common stock at the beginning of each offering period or at
the end of each purchase period. In circumstances described in the purchase
plan, the purchase price may be adjusted during an offering period to avoid our
incurring adverse accounting charges. The maximum number of shares an employee
may purchase during each purchase period is 2,000 shares, subject to certain IRS
limitations specified in the plan. Employees may end their participation in the
offering at any time during the offering period, and participation ends
automatically on termination of employment with Accrue. If not terminated
earlier, the purchase plan will have a term of 20 years.

     The purchase plan provides that in the event of a merger of Accrue with or
into another corporation or a sale of all or substantially all of Accrue's
assets, each right to purchase stock under the purchase plan will be assumed or
an equivalent right substituted by the successor corporation. If the successor
corporation does not agree to assume or substitute stock purchase rights, our
board of directors will shorten the offering periods then in effect so that
employees' rights to purchase stock under the purchase plan are exercised prior
to the merger or sale of assets. The board of directors has the power to amend
or terminate the purchase plan as long as such action does not adversely affect
any outstanding rights to purchase stock thereunder, provided however, that the
board of directors may amend or terminate the purchase plan or an offering
period even if it would adversely affect outstanding options in order to avoid
our incurring adverse accounting charges.

LIMITATION OF LIABILITY AND INDEMNIFICATION MATTERS

     As permitted by the Delaware General Corporation Law, Accrue has included
in its restated certificate of incorporation a provision to eliminate the
personal liability of its officers and directors for monetary damages for breach
or alleged breach of their fiduciary duties as officers or directors,
respectively, subject to certain exceptions. In addition, Accrue's bylaws
provide that Accrue is required to indemnify its officers and directors under
certain circumstances, including those circumstances in which indemnification
would otherwise be discretionary, and Accrue is required to advance expenses to
its officers and directors as incurred in connection with proceedings against
them for which they may be indemnified. Accrue has entered into indemnification
agreements with its officers and directors containing provisions that are in
some respects broader than the specific indemnification provisions contained in
Delaware Law. The indemnification agreements require Accrue, among other things,
to indemnify such officers and directors against certain liabilities that may
arise by reason of their status or service as officers and directors (other than
liabilities arising from willful misconduct of a culpable nature), to advance
their expenses incurred as a result of any proceeding against them as to which
they could be indemnified, and to obtain directors' and officers' insurance if
available on reasonable terms. Accrue has also obtained directors' and officers'
liability insurance.

     At present, Accrue is not aware of any pending or threatened litigation or
proceeding involving a director, officer, employee or agent of Accrue in which
indemnification would be required or permitted. Accrue is not aware of any
threatened litigation or proceeding that might result in a claim for such
indemnification. Accrue believes that its charter provisions and indemnification
agreements are necessary to attract and retain qualified persons as directors
and officers.

                                       65
<PAGE>   70

                   RELATED PARTY TRANSACTIONS WITH DIRECTORS,
                          OFFICERS AND 5% STOCKHOLDERS

PRIVATE PLACEMENTS OF SECURITIES

     Some stock option grants to our directors and executive officers are
described under the caption "Management -- Executive Compensation."

     Since our inception, we have issued, in private placement transactions,
shares of preferred stock as follows: an aggregate of 742,857 shares of Series A
preferred stock at $0.70 per share in May 1996, an aggregate of 1,845,172 shares
of Series B preferred stock at $2.17 per share in September 1996 and November
1996, an aggregate of 512,867 shares of Series C preferred stock at $2.80 per
share in November 1996 and November 1997, an aggregate of 928,621 shares of
Series D preferred stock at $2.17 per share in June and July 1998, and an
aggregate of 5,003,017 shares of Series E preferred stock at $1.00 per share in
August 1998. In addition, in May 1996, we issued 2,685,714 shares of our common
stock to Organic Online, Inc. in consideration of Organic's transfer to us of
intellectual property pursuant to a technology assignment agreement. We also
issued and sold to Sterling Payot Capital L.P. for $3,500, a warrant to purchase
350,000 shares of our common stock with an exercise price per share equal to
$0.70. The following table summarizes the shares of preferred stock purchased by
named executive officers, directors and 5% stockholders of Accrue and persons
and entities associated with them in the private placement transactions:

<TABLE>
<CAPTION>
                                   SERIES A    SERIES B    SERIES C    SERIES D    SERIES E
                                   PREFERRED   PREFERRED   PREFERRED   PREFERRED   PREFERRED
            INVESTOR                 STOCK       STOCK       STOCK       STOCK       STOCK
            --------               ---------   ---------   ---------   ---------   ---------
<S>                                <C>         <C>         <C>         <C>         <C>
Entities Affiliated with Sterling
  Payot Capital, L.P. (Robert
  Smelick).......................   214,285      93,092           0     352,585    1,350,000
Entities Affiliated with Mohr
  Davidow Ventures...............         0     922,586     490,367     460,829    1,000,000
Patterson Family Trust U/D/T
  8/26/88 (James Patterson)......         0           0      22,500           0            0
Orchid Holdings L.P.
(Christopher O'Brien)............         0           0           0           0      900,000
Vertex Technology Fund Ltd.......         0           0           0           0    1,750,000
</TABLE>

     Since our inception, we have, from time to time, issued and sold shares of
our common stock and granted options to purchase common stock to our employees,
directors and consultants.

DEBT FINANCINGS

     In February 1996 and April 1996 we issued two convertible promissory notes
to Sterling Payot Capital, L.P. in the aggregate principal amount of $150,000.
The notes were subsequently canceled and converted into a total of 214,285
shares of our Series A preferred stock in May 1996.

     In April 1996 we issued a convertible promissory note to Sterling Payot
Company in the aggregate principal amount of $100,000. The note was subsequently
canceled and converted into a total of 47,009 shares of our Series B preferred
stock in September 1996.

     In February 1998, we entered into a subordinated convertible note purchase
agreement with certain affiliates of Mohr Davidow Ventures pursuant to which the
Mohr Davidow entities loaned us a total of $1,000,000 in March, April and May
1998 pursuant

                                       66
<PAGE>   71

to ten subordinated convertible promissory notes. The notes were subsequently
canceled and converted into a total of 460,829 shares of our Series D preferred
stock in June 1998.

TRANSACTIONS WITH DIRECTORS AND OFFICERS

     Affiliate Relationships. The following members of the board of directors
are affiliated with certain private investors that participated in the
transactions listed above: Jonathan Nelson (Organic Online, Inc.), Robert
Smelick (Sterling Payot Capital, L.P. and Sterling Payot Company), Christopher
J. O'Brien (Orchid Holdings L.P.).

     Acceleration of Vesting. Other than as specifically set forth below,
options granted to officers under our 1996 Stock Plan are subject to
acceleration of vesting upon a change of control in connection with a sale or
merger with respect to 25% of the shares subject to the option grant if the
option holder is terminated within three months after the change of control.

     Under the terms of Richard Kreysar's offer letter, if Accrue undergoes a
change of control in connection with a sale or merger, vesting for Mr. Kreysar's
option will be accelerated by one year, and if Mr. Kreysar's employment with
Accrue is terminated without cause in connection with or within twelve months
after a change of control in connection with a sale or merger, vesting for Mr.
Kreysar's option will be accelerated by an additional year. Should Mr. Kreysar's
employment with Accrue be terminated involuntarily for any reason other than for
cause, his salary, benefits and vesting will continue for six months following
the date of his termination.

     Bob Page received option grants in September 1996, June 1997 and September
1998 and Vito Salvaggio received an option grant in September 1997 which are
subject to acceleration of vesting of 25% of the shares subjection to the option
grant upon a change of control in connection with a merger or sale of Accrue.

     In July 1998 we issued to James Patterson, a former director of Accrue and
our interim president and chief executive officer during May and June 1998,
22,000 fully vested shares of our common stock in exchange for his services
rendered as our interim president and chief executive officer during May and
June 1998.

     Settlement Agreement with Simon Roy. In April 1998 we entered into an
amended settlement agreement with Simon Roy, upon his resignation as our
president and chief executive officer. Mr. Roy received a lump sum severance
payment in the amount of $87,500 and seven months accelerated vesting for his
option to purchase shares of common stock.

LOANS TO OFFICERS

     Loan to Richard D. Kreysar. In October 1998 Accrue loaned Richard Kreysar
$192,681.91 in exchange for a promissory note dated October 1, 1998, which
becomes due and payable with interest at the rate of 5.06% on the earlier of
October 1, 2002 or upon termination of Mr. Kreysar's employment or consulting
relationship with Accrue. $199,181.71 is outstanding under the note as of June
1, 1999. The loan is full-recourse and secured by all shares of Accrue common
stock held by Mr. Kreysar.

     Loan to Simon Roy. In July 1998 Accrue loaned Simon Roy $20,488.43 in
exchange for a promissory note dated July 1, 1998 which becomes due and payable
with interest at the rate of 6.00% on the earlier of July 1, 2002 or twelve
months following the initial public offering of our common stock. $21,615.29 is
outstanding under the note as of

                                       67
<PAGE>   72

June 1, 1999. The loan is full-recourse and secured by all shares of Accrue
common stock held by Mr. Roy.

INDEMNIFICATION AGREEMENTS

     We have entered into indemnification agreements with our officers and
directors that contain provisions which may require Accrue, among other things,
to indemnify our officers and directors against certain liabilities that may
arise by reason of their status or service as officers or directors (other than
liabilities arising from willful misconduct of a culpable nature) and to advance
their expenses incurred as a result of any proceeding against them as to which
they could be indemnified. See "Management -- Limitation of Liability and
Indemnification Matters."

                                       68
<PAGE>   73

                             PRINCIPAL STOCKHOLDERS

     The following table sets forth information with respect to the beneficial
ownership of the shares of our common stock on a fully-diluted basis as of May
25, 1999, and as adjusted to reflect the sale of the common stock offered by
Accrue pursuant to this prospectus and upon conversion of all outstanding shares
of preferred stock into common stock by:

     - each person who is known by us to own beneficially more than 5% of
       Accrue's common stock on a fully-diluted basis;

     - each director, the chief executive officer and the named officers; and

     - all of our directors and executive officers as a group.

     Except as otherwise noted, the address of each person listed in the table
is c/o Accrue Software, Inc., 48634 Milmont Dr., Fremont, California 94538-7353.
The table includes all shares of common stock beneficially owned by the
indicated stockholder as of May 25, 1999. Beneficial ownership is determined in
accordance with the rules of the Securities and Exchange Commission. In
computing the number of shares beneficially owned by a person and the percentage
of ownership of that person, shares of common stock subject to options held by
that person that are currently exercisable or exercisable within 60 days of May
25, 1999 are deemed outstanding. Such shares, however, are not deemed
outstanding for the purposes of computing the percentage of ownership of any
other person. To our knowledge, except as otherwise noted, the persons named in
the table have sole voting and investment power with respect to all shares of
common stock shown as beneficially owned by them, subject to community property
laws where applicable.

     The percent of beneficial ownership for each stockholder is based on
16,936,325 shares of common stock outstanding as of May 25, 1999 on an as
converted basis, and 20,836,325 shares of common stock outstanding after this
offering. An "*" indicates ownership of less than 1%.

<TABLE>
<CAPTION>
                                                                    PERCENT OF CLASS
                                                     SHARES       --------------------
                                                  BENEFICIALLY     BEFORE      AFTER
                NAME AND ADDRESS                      OWED        OFFERING    OFFERING
                ----------------                  ------------    --------    --------
<S>                                               <C>             <C>         <C>
Entities Affiliated with Mohr, Davidow
  Ventures(1)...................................   3,700,275        21.7%       17.6%
  2775 Sand Hill Road
  Menlo Park, CA 94025
Organic Online, Inc.............................   2,502,490        14.8%       12.0%
  510 Third Street, Suite 540
  San Francisco, CA 94107
Sterling Payot Capital, L.P.(4).................   2,752,486        15.9%       13.0%
  222 Sutter Street
  San Francisco, CA 94108
Vertex Technology Fund Ltd. ....................   1,750,000        10.3%        8.4%
  3 Lagoon Drive, Suite 220
  Redwood City, CA 94065
Orchid Holdings, L.P. ..........................     900,000         5.3%        4.3%
  555 California Street, Suite 5180
  San Francisco, CA 94104
Richard D. Kreysar..............................   1,605,683         9.5%        7.7%
Max D. Hopper...................................     100,000           *           *
</TABLE>

                                       69
<PAGE>   74

<TABLE>
<CAPTION>
                                                                    PERCENT OF CLASS
                                                     SHARES       --------------------
                                                  BENEFICIALLY     BEFORE      AFTER
                NAME AND ADDRESS                      OWED        OFFERING    OFFERING
                ----------------                  ------------    --------    --------
<S>                                               <C>             <C>         <C>
Jonathan Nelson(2)..............................   2,502,490        14.8%       12.0%
Christopher O'Brien(3)..........................     900,000         5.3%        4.3%
Bob Smelick(4)..................................   2,752,486        15.9%       13.0%
A. Brooke Seawell(5)............................       2,083           *           *
Bob Page........................................     700,000         4.1%        3.4%
Brett Kilpatrick................................     255,000         1.5%        1.2%
Simon Roy.......................................     287,020         1.7%        1.4%
James Patterson(6)..............................      96,570           *           *
Martin Yam......................................      31,667           *           *
William Stein...................................      48,000           *           *
All executive officers and directors as a group
  (10 persons)(7)...............................   9,113,991        51.9%       42.5%
</TABLE>

- -------------------------
(1) Comprised of 3,404,370 shares held by Mohr Davidow Ventures IV, L.P. and
    162,681 shares held by MDV IV Entrepreneurs Network Fund, L.P. Includes
    warrants to purchase 133,224 shares of common stock issued to Mohr Davidow
    Ventures IV, L.P. and MDV IV Entrepreneur's Network Fund, L.P. by Organic
    Online, Inc. that were exercised on July 2, 1999.

(2) Comprised of 2,502,490 shares held by Organic Online, Inc. Mr. Nelson is a
    director of Accrue and the President and Chief Executive Officer of Organic
    Online, Inc. and disclaims beneficial ownership of these shares except to
    the extent of his pecuniary interest in these shares. Excludes 133,224
    shares transferred to Mohr Davidow Ventures IV, L.P. and MDV IV
    Entrepreneur's Network Fund, L.P. on July 2, 1999, as described further in
    footnote (1) above.

(3) Comprised of 900,000 shares held by Orchid Holdings, L.P. Mr. O'Brien is a
    director of Accrue and vice president of Joost Enterprises Corporation, the
    general partner of Orchid Group Holdings, the general partner of Orchid
    Holdings, L.P. and Mr. O'Brien disclaims beneficial ownership of these
    shares except to the extent of his pecuniary interest in these shares.

(4) Comprised of 2,375,477 shares held by Sterling Payot Capital, L.P., 27,009
    shares held by Sterling Payot Company and a warrant issued to Serling Payot
    Company to purchase 350,000 shares of common stock that is currently
    exercisable within 60 days of May 25, 1999 and that is expected to be
    exercised in full within 30 days after the closing of this offering. Mr.
    Smelick is a director of Accrue and managing director of Sterling Payot
    Management, Inc., the general partner of Sterling Payot Capital L.P., and he
    is also a principal of Sterling Payot Company. Mr. Smelick disclaims
    beneficial ownership of these shares except to the extent of his pecuniary
    interest in these shares.

(5) Comprised of options to purchase 2,083 shares held by Mr. Seawell that are
    currently exercisable or exercisable within 60 days of May 25, 1999.

(6) Includes 29,570 shares held by the Patterson Family Trust U/D/T 8/26/88 of
    which Mr. Patterson is a trustee. Mr. Patterson disclaims beneficial
    ownership of these shares except to the extent of his pecuniary interest in
    these shares.

(7) Includes 623,541 shares under outstanding stock options or warrants that are
    currently exercisable or exercisable within 60 days of May 25, 1999.

                                       70
<PAGE>   75

                          DESCRIPTION OF CAPITAL STOCK

     Upon the completion of this offering, our authorized capital stock will
consist of 75,000,000 shares of common stock, $0.001 par value, and 5,000,000
shares of undesignated preferred stock, $0.001 par value, after giving effect to
the amendment of our certificate of incorporation to delete references to our
Series A preferred stock, Series B preferred stock, Series C preferred stock,
Series D preferred stock and Series E preferred stock, which will occur upon
conversion of such preferred stock into common stock upon the closing of this
offering.

COMMON STOCK

     As of May 25, 1999, there were 16,936,325 shares of common stock
outstanding held of record by 85 stockholders, after giving effect to the
conversion of our preferred stock into common stock, and options to purchase an
aggregate of 1,316,793 shares of common stock were also outstanding. There will
be 20,836,325 shares of common stock outstanding (assuming no exercise of the
underwriters' option to purchase additional shares, exercise of outstanding
options under our stock plans after May 25, 1999 or exercise of warrants
outstanding after the closing of this offering) after giving effect to the sale
of the shares of common stock to the public offered in this prospectus.

     The holders of common stock are entitled to one vote for each share held of
record on all matters submitted to a vote of the stockholders. The common stock
has no preemptive or conversion rights or other subscription rights. There are
no sinking fund provisions applicable to the common stock. The outstanding
shares of common stock are, and the shares of common stock to be issued upon
completion of this offering will be, fully paid and non-assessable.

PREFERRED STOCK

     Upon the closing of the offering, all outstanding shares of preferred stock
will be converted into 10,280,188 shares of common stock and automatically
retired. Thereafter, the Board of Directors is authorized to issue preferred
stock in one or more series and to fix the rights, preferences, privileges and
restrictions of any series of preferred stock, including dividend rights,
dividend rates, conversion rights, voting rights, terms of redemption,
redemption prices, liquidation preferences and the number of shares constituting
any series or the designation of such series, without further vote or action by
the stockholders.

     The issuance of preferred stock may have the effect of delaying, deferring
or preventing a change in control of Accrue without further action by the
stockholders. The issuance of preferred stock with voting and conversion rights
may adversely affect the voting power of the holders of common stock, including
voting rights of the holders of common stock. In certain circumstances, an
issuance of preferred stock could have the effect of decreasing the market price
of the common stock. As of the closing of the offering, no shares of preferred
stock will be outstanding and we currently have no plans to issue any shares of
preferred stock.

WARRANTS

     At May 25, 1999, there was a warrant outstanding to purchase an aggregate
of 350,000 shares of common stock at an exercise price of $0.70 per share. This
warrant is

                                       71
<PAGE>   76

expected to be exercised in full within thirty days following the closing of
this offering. On May 25, 1999, we issued a warrant to purchase 14,000 shares of
our common stock at an exercise price equal to the initial public offering price
to a financial institution in connection with a working capital line of credit.
These warrants contain provisions for the adjustment of the exercise price and
the aggregate number of shares issuable upon the exercise of the warrants under
certain circumstances, including stock dividends, stock splits, reorganizations,
reclassifications, consolidations, and the first warrant contains similar
provisions for certain dilutive issuances of securities at prices below the then
existing warrant exercise price.

REGISTRATION RIGHTS

     The holders of 13,279,902 shares of common stock, including shares issuable
upon exercise of outstanding warrants, or their transferees are entitled to
certain rights with respect to the registration of their shares under the
Securities Act. These rights are provided under the terms of an agreement
between us and the holders of these registrable securities. On the written
demand of holders of more than 25% of the then-outstanding registrable
securities, we are required to use our best efforts to register the shares and
those of any other stockholders who, by prompt notice, request registration,
provided, however, that participation may be cut back by the managing
underwriter. We are not required to effect more than two demand registrations on
Form S-1 at any time and more than two demand registrations on Form S-3 in any
twelve-month period. Stockholders are also entitled to unlimited piggyback
registration rights, provided, however, that participation may be cut back by
the managing underwriter. All offering expenses in connection with such
registration will be borne by us, excluding underwriting discounts and
commissions.

DELAWARE LAW AND THE EFFECT OF CERTAIN CERTIFICATE OF INCORPORATION AND BYLAW
PROVISIONS

     We are subject to the provisions of Section 203 of the Delaware General
Corporation Law, and anti-takeover law. In general, the statute prohibits a
publicly-held Delaware corporation from engaging in a business combination with
an "interested stockholder" for a period of three years after the date of the
transaction in which the person became an interested stockholder, unless the
business combination is approved in a prescribed manner. A "business
combination" includes a merger, asset sale or other transaction resulting in a
financial benefit to the stockholder. For purposes of Section 203, an
"interested stockholder" is defined to include any person that is:

     - the owner of 15% or more of the outstanding voting stock of the
       corporation;

     - an affiliate or associate of the corporation and was the owner of 15% or
       more of the voting stock outstanding of the corporation at any time
       within three years immediately prior to the relevant date; or

     - an affiliate or associate of the persons described in the foregoing
       bullet points.

     Stockholders may, by adopting an amendment to the corporation's certificate
of incorporation or bylaws, elect for the corporation not to be governed by
Section 203, effective 12 months after adoption. Neither our certificate of
incorporation nor our bylaws exempt us from the restrictions imposed under
Section 203 of the Delaware General Corporation Law. It is anticipated that the
provisions of Section 203 of the Delaware

                                       72
<PAGE>   77

General Corporation Law may encourage companies interested in acquiring Accrue
to negotiate in advance with our board of directors because the stockholder
approval requirement would be avoided if a majority of the directors then in
office approve either the business combination or the transaction that results
in the stockholder becoming an interested stockholder.

     Our amended and restated certificate of incorporation provides that
stockholder action can be taken only at an annual or special meeting of
stockholders and may not be taken by written consent. The bylaws provide that
special meetings of stockholders can be called only by the board of directors,
the chairman of the board, if any, the president and holders of not less than
10% of the votes entitled to be cast at a meeting. Moreover, the business
permitted to be conducted at any special meeting of stockholders is limited to
the business brought before the meeting by the board of directors, the chairman
of the board, if any, the president or any such 10% holder. The bylaws set forth
an advance notice procedure with regard to the nomination, other than by or at
the direction of the board of directors, of candidates for election as directors
and with regard to business to be brought before a meeting of stockholders.

TRANSFER AGENT AND REGISTRAR

     The transfer agent and registrar for the common stock is U.S. Stock
Transfer Corporation. The transfer agent's address and telephone number is 1745
Gardena Avenue, 2nd Floor, Glendale, California 91204, (818) 502-1404.

                        SHARES ELIGIBLE FOR FUTURE SALE

     Prior to this offering, there has been no market for our common stock.
Future sales of substantial amounts of our common stock in the public market
could adversely affect prevailing market prices. Furthermore, due to contractual
and legal restrictions on resale, only a limited number of shares will be
available for sale shortly after the offering. After these restrictions lapse,
sales of substantial amounts of our common stock in the public market could
adversely affect the prevailing market price and our ability to raise equity
capital.

     Upon completion of the offering, based on the number of shares outstanding
as of May 25, 1999 we will have 20,836,325 outstanding shares of common stock.
Of these shares, the 3,900,000 shares sold in the offering, plus any shares
issued upon exercise of the underwriters' option to purchase additional shares,
will be freely tradable without restriction under the Securities Act, unless
purchased by our "affiliates" as that term is defined in Rule 144 of the
Securities Act.

     The remaining 16,936,325 shares of common stock outstanding are "restricted
securities" within the meaning of Rule 144. Restricted shares may be sold in the
public market only if registered with the Securities and Exchange Commission or
if they qualify for an exemption from registration under Rule 144. Rule 144(k),
or Rule 701 of the Securities Act, all of which are summarized below. Sales of
the restricted shares in the public market, or the availability of shares for
sale, could adversely affect the market price of our common stock.

     Our stockholders have entered into agreements in which they have agreed
that they will not, without the prior written consent of BancBoston Robertson
Stephens Inc. offer,

                                       73
<PAGE>   78

sell, contract to sell, or grant any option to purchase or otherwise dispose of
their shares of our common stock for a period of 180 days following the
effective date of the registration statement filed pursuant to this offering.
These agreements, often referred to as lock-up agreements, also apply to any
securities owned by our stockholders that are exercisable for or convertible
into our common stock. As a result of these contractual restrictions, shares
subject to lock-up agreements may not be sold until such lock-up agreements
expire or are waived by BancBoston Robertson Stephens Inc. Taking into account
the lock-up agreements, and assuming BancBoston Robertson Stephens Inc. does not
release stockholders from these agreements, the following shares will be
eligible for sale in the public market at the following times:

     - beginning on the effective date, only the shares sold in the offering
       will be immediately available for sale in the public market;

     - beginning 180 days after the effective date, approximately 9,182,384
       shares will be eligible for sale pursuant to Rules 144, 144(k) and 701;
       and

     - an additional 7,753,941 shares will be eligible for sale pursuant to Rule
       144 at various times in the period following 180 days after the effective
       date.

     Under Rule 144, the number of shares that may be sold by affiliates of our
stockholders are subject to volume restrictions. In general, under Rule 144, and
beginning after the expiration of the lock-up agreements, a person who has
beneficially owned restricted shares, including shares that are aggregated to
such person or persons, for at least one year would be entitled to sell within
any three-month period a number of shares that does not exceed the greater of:

     - one percent of the number of shares of common stock then outstanding,
       which will equal approximately 208,364 shares immediately after the
       offering; or

     - the average weekly trading volume of the common stock during the four
       calendar weeks preceding the sale. In order to sell shares under Rule
       144, the selling stockholder must comply with manner of sale provisions
       and notice requirements and current public information about us must be
       available.

     Under Rule l44(k), the following persons may be expected to sell their
shares without complying with the manner of sale, public information, number of
shares limitation or notice provisions of Rule 144:

     - not our affiliate during the three months preceding a sale; and

     - beneficially owned the shares proposed to be sold for at least two years.

     As part of the lock-up agreements, all of our employees holding common
stock or stock options may not sell shares acquired upon exercise of their
options until 180 days after the effective date. Beginning 180 days after the
effective date, any of our employees, officers, directors, or consultants who
purchased his or her shares pursuant to a written compensatory plan or contract
may be entitled to rely on the resale provisions of Rule 701. Rule 701 permits
affiliates to sell their Rule 701 shares under Rule 144 without complying with
the holding period requirements of Rule 144. Rule 701 further provides that non-
affiliates may sell their shares in reliance on Rule 144 without having to
comply with the holding period, public information, number of shares limitation
or notice provisions of Rule 144. In addition, we intend to file one or more
registration statements under the Securities Act as promptly as possible after
the effective date to register shares to be

                                       74
<PAGE>   79

issued under our employee benefit plans. As a result, any options exercised
under our stock option plans or any other benefit plan after the effectiveness
of a registration statement will also be freely tradable in the public market,
unless the shares are held by affiliates of ours. Shares held by our affiliates
will still be subject to the number of shares limitation, manner of sale, notice
and public information requirements of Rule 144 unless the shares may otherwise
be sold under Rule 701. As of May 25, 1999, there were outstanding options for
the purchase of 1,316,793 shares (including one option for 50,000 shares under
our directors' plan). No shares have been issued to date under our purchase
plan. As of May 25, 1999, there were outstanding warrants for the purchase of
350,000 shares that are expected to be exercised within thirty days following
this offering. Subsequent to May 25, 1999, we issued a warrant exercisable for
14,000 shares of common stock to a financial institution in connection with a
working capital line of credit. See "Risk Factors -- Our anticipated offering
price will be substantially higher than the per share value based on our assets
after subtracting our liabilities. "Management -- Stock Plans" and "Description
of Capital Stock -- Registration Rights."

                                       75
<PAGE>   80

                                  UNDERWRITING

     The underwriters named below, have entered into an underwriting agreement
to purchase from us the number of shares of common stock listed next to their
names below. BancBoston Robertson Stephens Inc. and Thomas Weisel Partners LLC
are the representative of the underwriters. The underwriters have committed to
purchase and pay for all of the shares listed below if any shares are purchased.

<TABLE>
<CAPTION>
                                                              NUMBER OF
                        UNDERWRITER                            SHARES
                        -----------                           ---------
<S>                                                           <C>
     BancBoston Robertson Stephens Inc. ....................  1,980,000
     Thomas Weisel Partners LLC.............................  1,320,000
     E*TRADE Securities.....................................    100,000
     First Albany Corporation...............................    100,000
     Needham & Company, Inc. ...............................    100,000
     Raymond James & Associates, Inc. ......................    100,000
     SG Cowen Securities Corporation........................    100,000
     U.S. Bancorp Piper Jaffray Inc. .......................    100,000
               Total........................................  3,900,000
                                                              =========
</TABLE>

     Shares sold by the underwriters to the public will initially be offered at
the public offering price listed on the cover page of this prospectus. Any
shares sold by underwriters to securities dealers will be sold at a discount of
up to $0.42 per share from the initial public offering price. Those securities
dealers may resell any shares purchased from the underwriters to other brokers
or dealers at a discount of up to $0.10 per share from the public offering
price. If all the shares are not sold at the initial offering price, the
representatives may change the offering price and other selling terms.

     The underwriters do not intend to confirm sales to any accounts over which
they exercise discretionary authority.

     Option to Purchase Additional Shares. We have granted to the underwriters
an option, exercisable during the 30-day period after the date of this
prospectus, to purchase up to 585,000 additional shares of common stock at the
same price per share as we will receive for the 3,900,000 shares that the
underwriters have agreed to purchase. To the extent that the underwriters
exercise this option, each of the underwriters will have a firm commitment to
purchase approximately the same percentage of additional shares that the number
of shares of common stock to be purchased by it shown in the above table
represents as a percentage of the 3,900,000 shares offered in this prospectus.
If purchased, additional shares will be sold by the underwriters on the same
terms as those on which the 3,900,000 shares are being sold. We will be
obligated to sell these shares if the underwriters exercise their option to
purchase additional shares. If the option is exercised in full, the total price
to the public, underwriting discounts and commissions and proceeds to company
will be $44,850,000, $3,139,500, and $41,010,500, respectively.

     Directed Share Program. At our request, the underwriters have reserved up
to 195,000 shares of common stock to be issued by us and offered for sale in
this prospectus, at the initial public offering price, to our directors,
officers, employees, business associates and persons otherwise related to
Accrue. The number of shares of common stock available for sale to the general
public will be reduced to the extent these individuals purchase these reserved
shares. The underwriters will offer any reserved shares that are not so
purchased to the general public on the same basis as the other shares offered in
this prospectus.

                                       76
<PAGE>   81

     Indemnity. The underwriting agreement contains covenants of indemnity among
the underwriters and us against certain civil liabilities, including liabilities
under the Securities Act and liabilities arising from breaches of
representations and warranties contained in the underwriting agreement.

     Agreements Not to Sell Shares. Each of our officers and directors and other
holders of shares of our common stock have agreed, during the period ending 180
days after the date of this prospectus, subject to limited exceptions, not to
offer to sell, contract to sell, or otherwise sell, dispose of loan, pledge or
grant any rights with respect to any shares of common stock or any options or
warrants to purchase any shares of common stock, or any securities convertible
into or exchangeable for shares of common stock owned as of the date of this
prospectus or later acquired directly by such holders or with respect to which
they have the power of disposition, without the prior written consent of
BancBoston Robertson Stephens Inc. However, BancBoston Robertson Stephens Inc.
may, in its sole discretion and at any time without notice, release all or any
portion of securities subject to the agreements not to sell shares. There are no
existing agreements between the representatives of the underwriters and any of
our stockholders providing consent to the sale of shares prior to the expiration
of the 180-day period.

     Future Sales by Us. In addition, we have agreed that during the 180 days
after the date of this prospectus, we will not, without the prior written
consent of BancBoston Robertson Stephens Inc., subject to certain exceptions,
(1) consent to the disposition of any shares held by stockholders subject to
agreements not to sell shares prior to the expiration of the 180-day period or
(2) issue, sell, contract to sell, or otherwise dispose of, any shares of common
stock, any options to purchase any shares of common stock or any securities
convertible into, exercisable for or exchangeable for shares of common stock
other than our sale of shares in this offering, the issuance of common stock
upon the exercise of outstanding options, and the issuance of options under
existing stock option and incentive plans, provided such options do not vest
prior to the expiration of the 180-day period. See "Shares Eligible for Future
Sale."

     Listing. We have applied to have our common stock approved for quotation on
the Nasdaq National Market under the symbol "ACRU."


     No Prior Public Market. Prior to this offering, there has been no public
market for our common stock. Consequently, the public offering price for the
common stock offered by this prospectus was determined through negotiations
among Accrue and the representatives of the underwriters. Among the factors
considered in such negotiations are prevailing market conditions, our financial
information, market valuations of other companies that we and the
representatives believe to be comparable to us, estimates of our business
potential, the present state of our development and other factors deemed
relevant.


     Stabilization. The representatives of the underwriters have advised us
that, pursuant to Regulation M under the Securities Act, certain persons
participating in this offering may engage in transactions, including stabilizing
bids, syndicate covering transactions or the imposition of penalty bids, that
may have the effect of stabilizing or maintaining the market price of the common
stock at a level above that which might otherwise prevail in the open market. A
"stabilizing bid" is a bid for or the purchase of common stock on behalf of the
underwriters for the purpose of fixing or maintaining the price of the common
stock. A "syndicate covering transaction" is the bid for or the purchase of
common stock on behalf of the underwriters to reduce a short position incurred
by the

                                       77
<PAGE>   82

underwriters in connection with this offering. A "penalty bid" is an arrangement
permitting the representatives to reclaim the selling concession otherwise
accruing to an underwriter or syndicate member in connection with this offering
if the common stock originally sold by such underwriter or syndicate member is
purchased by the representatives in a syndicate covering transaction and has
therefore not been effectively placed by such underwriter or syndicate member.
The representatives have advised us that these types of transactions may be
effected on the Nasdaq National Market or otherwise and, if commenced, may be
discontinued at any time.

     Expenses of the Offering. We estimate the total expenses of the offering
(excluding underwriting discounts and commissions) to be $700,000.

     New Underwriters. Thomas Weisel Partners LLC, one of the representatives of
the underwriters, was organized and registered as a broker-dealer in December
1998. Since December 1998, Thomas Weisel Partners has been named as a lead or
co-manager on 50 filed public offerings of equity securities, of which 30 have
been completed, and has acted as a syndicate member in an additional 21 public
offerings of equity securities. Thomas Weisel Partners does not have any
material relationship with us or any of our officers, directors or other
controlling persons, except with respect to its contractual relationship with us
pursuant to the underwriting agreement entered into in connection with this
offering.

                                 LEGAL MATTERS

     The validity of the common stock offered hereby will be passed upon for
Accrue by Venture Law Group, A Professional Corporation, Menlo Park, California.
John V. Bautista, a director of Venture Law Group, is the secretary of Accrue.
Certain legal matters in connection with this offering will be passed upon for
the Underwriters by Brobeck Phleger & Harrison LLP, San Francisco, California.
As of the date of this prospectus, certain directors of Venture Law Group and an
investment partnership affiliated with Venture Law Group own 22,857 shares of
our Series A preferred stock, which shares will convert into 22,857 shares of
our common stock upon the completion of this offering and hold options to
purchase 20,000 shares of our common stock at an exercise price of $8.00 per
share.

                                    EXPERTS

     The financial statements as of March 31, 1998 and 1999 and for each of the
three years in the period ended March 31, 1999 included in this Prospectus have
been so included in reliance on the report of PricewaterhouseCoopers LLP,
independent accountants, given on the authority of said firm as experts in
auditing and accounting.

                    ADDITIONAL INFORMATION AVAILABLE TO YOU

     Accrue has filed with the Securities and Exchange Commission a Registration
Statement on Form S-1 under the Securities Act with respect to the common stock
offered hereby. This prospectus does not contain all of the information set
forth in the registration statement and the exhibits and schedule therewith. For
further information with respect to Accrue and the common stock offered hereby,
reference is made to the registration statement and to the exhibits and
schedules therewith. Statements made in this prospectus

                                       78
<PAGE>   83

concerning the contents of any document referred to herein are not necessarily
complete. With respect to each such document filed as an exhibit to the
registration statement, reference is made to the exhibit for a more complete
description of the matter involved. The registration statement and the attached
exhibits and schedules may be inspected without charge at the public reference
facilities maintained by the SEC at 450 Fifth Street, N.W., Washington, D.C.
20549, and at the regional offices of the Commission located at Seven World
Trade Center, 13th Floor, New York, NY 10048, and the Northwestern Atrium
Center, 500 West Madison Street, Suite 1400, Chicago, Illinois 60661. Copies of
all or any part of the registration statement may be obtained from the SEC's
offices upon payment of certain fees prescribed by the SEC. The SEC maintains a
Web site that contains reports, proxy and information statements and other
information regarding registrants that file electronically with the SEC. The
address of the site is http://www.sec.gov.

                                       79
<PAGE>   84

                             ACCRUE SOFTWARE, INC.

                         INDEX TO FINANCIAL STATEMENTS

<TABLE>
<CAPTION>
                                                              PAGE
                                                              ----
<S>                                                           <C>
Report of Independent Accountants...........................  F-2
Balance Sheets..............................................  F-3
Statements of Operations....................................  F-4
Statements of Stockholders' Equity..........................  F-5
Statements of Cash Flows....................................  F-6
Notes to Financial Statements...............................  F-7
</TABLE>

                                       F-1
<PAGE>   85

                       REPORT OF INDEPENDENT ACCOUNTANTS

To the Board of Directors and Stockholders of
Accrue Software, Inc.

     In our opinion, the accompanying balance sheets and the related statements
of operations, of stockholders' equity and of cash flows present fairly, in all
material respects, the financial position of Accrue Software, Inc. as of March
31, 1998 and 1999, and the results of its operations and its cash flows for each
of the three years in the period ended March 31, 1999, in conformity with
generally accepted accounting principles. These financial statements are the
responsibility of Accrue's management; our responsibility is to express an
opinion on these financial statements based on our audits. We conducted our
audits of these statements in accordance with generally accepted auditing
standards which require that we plan and perform the audit to obtain reasonable
assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements, assessing the
accounting principles used and significant estimates made by management, and
evaluating the overall financial statement presentation. We believe that our
audits provide a reasonable basis for the opinion expressed above.

PricewaterhouseCoopers LLP

San Jose, California
May 17, 1999, except for Note 11,
as to which the date is May 25, 1999

                                       F-2
<PAGE>   86

                             ACCRUE SOFTWARE, INC.

                                 BALANCE SHEETS
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

<TABLE>
<CAPTION>
                                                                        PRO FORMA
                                                                      STOCKHOLDERS'
                                                    MARCH 31,            EQUITY
                                               -------------------      MARCH 31,
                                                1998        1999          1999
                                               -------    --------    -------------
                                                                       (UNAUDITED)
<S>                                            <C>        <C>         <C>
ASSETS
Current assets:
  Cash and cash equivalents................    $   217    $  1,600
  Accounts receivable, net.................        744       1,636
  Prepaid expenses and other current
     assets................................         28         144
                                               -------    --------
     Total current assets..................        989       3,380
Property and equipment, net................        482         697
Other assets...............................         --         127
                                               -------    --------
     Total assets..........................    $ 1,471    $  4,204
                                               =======    ========
LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
  Accounts payable.........................    $    61    $    294
  Accrued liabilities......................        243         645
  Deferred revenue.........................        162         971
  Convertible subordinated notes payable...        500          --
  Current portion long term debt...........         93         136
                                               -------    --------
     Total current liabilities.............      1,059       2,046
Long term debt, net of current portion.....        312         169
                                               -------    --------
     Total liabilities.....................      1,371       2,215
                                               -------    --------
Commitments (Note 4)
Convertible preferred stock, $0.001 par
  value:
  Authorized: 10,000 shares
  Issued and outstanding: 3,101 and 9,033
     shares in 1998 and 1999 and zero pro
       forma shares........................      5,893      12,876       $     --
Common stock, $0.001 par value:
  Authorized: 20,000 shares
  Issued and outstanding: 3,102 and 5,430
     shares in 1998 and 1999 and 15,710 pro
     forma shares..........................          3           5             14
Additional paid-in capital.................         52       6,538         19,405
Notes receivable from stockholders.........         --        (213)          (213)
Unearned compensation......................         --      (4,726)        (4,726)
Accumulated deficit........................     (5,848)    (12,491)       (12,491)
                                               -------    --------       --------
     Total stockholders' equity............        100       1,989       $  1,989
                                               -------    --------       ========
     Total liabilities and stockholders'
       equity..............................    $ 1,471    $  4,204
                                               =======    ========
</TABLE>

   The accompanying notes are an integral part of these financial statements.

                                       F-3
<PAGE>   87

                             ACCRUE SOFTWARE, INC.

                            STATEMENTS OF OPERATIONS
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

<TABLE>
<CAPTION>
                                                       YEAR ENDED MARCH 31,
                                                   -----------------------------
                                                    1997       1998       1999
                                                   -------    -------    -------
<S>                                                <C>        <C>        <C>
Net revenue:
  Software license...............................  $   163    $   978    $ 2,192
  Maintenance and service........................       19        142        760
                                                   -------    -------    -------
     Total revenue...............................      182      1,120      2,952
Cost of revenue..................................       22        141        227
                                                   -------    -------    -------
Gross profit.....................................      160        979      2,725
                                                   -------    -------    -------
Operating expenses:
  Research and development.......................      909      2,232      2,887
  Sales and marketing............................      670      1,961      3,896
  General and administrative.....................      616        772      1,326
  Stock-based compensation expense...............       --         --      1,294
                                                   -------    -------    -------
     Total operating expenses....................    2,195      4,965      9,403
                                                   -------    -------    -------
Loss from operations.............................   (2,035)    (3,986)    (6,678)
Other income.....................................      108         83         81
Interest expense.................................       --        (18)       (46)
                                                   -------    -------    -------
Net loss.........................................  $(1,927)   $(3,921)   $(6,643)
                                                   =======    =======    =======
Net loss per share, basic and diluted............  $ (0.72)   $ (1.37)   $ (2.06)
                                                   =======    =======    =======
Shares used in computing net loss per share,
  basic and diluted..............................    2,686      2,859      3,223
                                                   =======    =======    =======
Pro forma net loss per share, basic and diluted
  (unaudited)....................................                        $ (0.59)
                                                                         =======
Shares used in computing pro forma net loss per
  share, basic and diluted (unaudited)...........                         11,299
                                                                         =======
</TABLE>

   The accompanying notes are an integral part of these financial statements.

                                       F-4
<PAGE>   88

                             ACCRUE SOFTWARE, INC.

                       STATEMENTS OF STOCKHOLDERS' EQUITY
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                              CONVERTIBLE                                        NOTES
                            PREFERRED STOCK     COMMON STOCK     ADDITIONAL    RECEIVABLE
                            ----------------   ---------------    PAID-IN         FROM         UNEARNED     ACCUMULATED
                            SHARES   AMOUNT    SHARES   AMOUNT    CAPITAL     STOCKHOLDERS   COMPENSATION     DEFICIT      TOTAL
                            ------   -------   ------   ------   ----------   ------------   ------------   -----------   -------
<S>                         <C>      <C>       <C>      <C>      <C>          <C>            <C>            <C>           <C>
Issuance of common stock
  in exchange for in
  process technology......     --    $    --   2,686      $3       $   24        $  --         $    --       $     --     $    27
Issuance of warrant to
  purchase 350 shares of
  common stock............     --         --      --      --            4           --              --             --           4
Issuance of Series A
  preferred stock, net of
  issuance costs of $19...    529        351      --      --           --           --              --             --         351
Conversion of notes
  payable into Series A
  preferred stock.........    214        150                                                                                  150
Issuance of Series B
  preferred stock, net of
  issuance costs of $24...  1,798      3,879      --      --           --           --              --             --       3,879
Conversion of notes
  payable into Series B
  preferred stock.........     47        100                                                                                  100
Issuance of Series C
  preferred stock, net of
  issuance costs of $23...    490      1,350      --      --           --           --              --             --       1,350
Net loss..................     --         --      --      --           --           --              --         (1,927)     (1,927)
                            -----    -------   -----      --       ------        -----         -------       --------     -------
Balances, March 31,
  1997....................  3,078      5,830   2,686       3           28           --              --         (1,927)      3,934
Issuance of Series C
  preferred stock, net....     23         63      --      --           --           --              --             --          63
Exercise of stock
  options.................     --         --     416      --           24           --              --             --          24
Net loss..................     --         --      --      --           --           --              --         (3,921)     (3,921)
                            -----    -------   -----      --       ------        -----         -------       --------     -------
Balances, March 31,
  1998....................  3,101      5,893   3,102       3           52           --              --         (5,848)        100
Issuance of restricted
  common stock in exchange
  for services............     --         --      53      --          167           --              --             --         167
Issuance of common stock
  in exchange for notes
  receivable..............     --         --   1,755       2          211         (213)             --             --          --
Issuance of Series D
  preferred stock, net of
  issuance costs of $13...    468      1,003      --      --           --           --              --             --       1,003
Conversion of notes
  payable into Series D
  preferred stock.........    461      1,000                                                                                1,000
Issuance of Series E
  preferred stock, net of
  issuance costs of $23...  5,003      4,980      --      --           --           --              --             --       4,980
Unearned compensation
  related to grants of
  stock options and
  issuance of restricted
  common stock............     --         --      --      --        6,020           --          (6,020)            --          --
Amortization of unearned
  stock compensation......     --         --      --      --           --           --           1,294             --       1,294
Exercise of stock
  options.................     --         --     520      --           88           --              --             --          88
Net loss..................     --         --      --      --           --           --              --         (6,643)     (6,643)
                            -----    -------   -----      --       ------        -----         -------       --------     -------
Balances, March 31,
  1999....................  9,033    $12,876   5,430      $5       $6,538        $(213)        $(4,726)      $(12,491)    $ 1,989
                            =====    =======   =====      ==       ======        =====         =======       ========     =======
</TABLE>

   The accompanying notes are an integral part of these financial statements.

                                       F-5
<PAGE>   89

                             ACCRUE SOFTWARE, INC.

                            STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                       YEAR ENDED MARCH 31,
                                                   -----------------------------
                                                    1997       1998       1999
                                                   -------    -------    -------
<S>                                                <C>        <C>        <C>
Cash flows from operating activities:
  Net loss.......................................  $(1,927)   $(3,921)   $(6,643)
  Adjustments to reconcile net loss to net cash
     used in operating activities:
     Common stock issued for acquisition of
       in-process technology.....................       27                    --
     Common stock issued for services............       --         --        167
     Depreciation and amortization...............       41        118        171
     Provision for sales returns and doubtful
       accounts..................................       --         23        237
     Stock-based compensation expense............       --         --      1,294
     Changes in operating assets and liabilities:
       Accounts receivable.......................      (43)      (724)    (1,129)
       Prepaid expenses and other current
          assets.................................      (37)         9       (116)
       Other assets..............................      (15)        15       (127)
       Accounts payable..........................      120         86        233
       Accrued liabilities.......................       48         57        402
       Deferred revenue..........................       13        148        809
                                                   -------    -------    -------
          Net cash used in operating
             activities..........................   (1,773)    (4,189)    (4,702)
                                                   -------    -------    -------
Cash flows from investing activities:
  Acquisition of property and equipment..........     (445)      (187)      (386)
                                                   -------    -------    -------
          Net cash used in investing
             activities..........................     (445)      (187)      (386)
                                                   -------    -------    -------
Cash flows from financing activities:
  Proceeds from issuance of preferred stock, net
     of issuance costs...........................    5,730         63      5,983
  Proceeds from equipment loan...................       --        406         --
  Proceeds from issuance of common stock
     warrant.....................................        4         --         --
  Proceeds from notes payable....................       --        500        500
  Proceeds from stock options exercised..........       --         25         88
  Repayment of equipment loan....................       --         --       (100)
                                                   -------    -------    -------
          Net cash provided by financing
             activities..........................    5,734        994      6,471
                                                   -------    -------    -------
Net increase (decrease) in cash and cash
  equivalents....................................    3,516     (3,382)     1,383
Cash and cash equivalents at beginning of year...       83      3,599        217
                                                   -------    -------    -------
Cash and cash equivalents at end of year.........  $ 3,599    $   217    $ 1,600
                                                   =======    =======    =======
Supplemental disclosure of cash flow information:
  Notes payable converted to preferred stock.....  $   100    $    --    $ 1,000
                                                   =======    =======    =======
  Interest paid..................................  $     3    $    18    $    47
                                                   =======    =======    =======
</TABLE>

   The accompanying notes are an integral part of these financial statements.

                                       F-6
<PAGE>   90

                             ACCRUE SOFTWARE, INC.

                         NOTES TO FINANCIAL STATEMENTS
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

NOTE 1 -- FORMATION AND BUSINESS OF ACCRUE:

     Accrue Software, Inc. ("Accrue") was formed in February 1996 and is a
provider of enterprise e-business analysis solutions. The activity from February
1996 through March 31, 1996 was insignificant. The activity included $8 of
research and development expense and the issuance of a convertible promissory
note as discussed in Note 6. The $8 of research and development expense was
included in fiscal year 1997 results of operations. Accrue's product, Accrue
Insight, is an e-business analysis software that allows organizations to
evaluate the effectiveness of their e-business initiatives by providing data in
a format and level of accuracy that facilitates strategic merchandising and
marketing decisions. Accrue Insight offers users detailed Web-site traffic
information, visitor activity, and content effectiveness metrics. Web site
managers and marketers can analyze this data to make merchandising and marketing
decisions which maximize revenue, new buyers and customer loyalty. Accrue also
provides professional services to assist customers in Accrue Insight deployment.

NOTE 2 -- SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES:

CERTAIN RISKS AND CONCENTRATIONS

     Accrue's cash and cash equivalents as of March 31, 1999 are on deposit with
one U.S. financial institution.

     Accrue performs ongoing credit evaluations of its customers and collateral
is not required. Accrue maintains allowances for potential returns and credit
losses.

     At March 31, 1998, two customers individually accounted for 13% and 12% of
accounts receivable. At March 31, 1999, two customers individually accounted for
14% and 11% of accounts receivable.

     The market in which Accrue competes is characterized by rapid technological
change, frequent new product introductions, changes in customer requirements and
emerging industry standards. Significant technological change could adversely
affect Accrue's operating results and subject Accrue to returns of products.
While Accrue has ongoing programs to minimize the adverse effect of such changes
and considers technological change in estimating its allowance, such estimates
could change in the future.

     Accrue licenses technology that is incorporated into its products from
certain third parties. Any significant interruption in the supply or support of
any licensed software could adversely affect Accrue's sales, unless and until
Accrue can replace the functionality provided by this licensed software. Because
Accrue's products incorporate software developed and maintained by third
parties, Accrue depends on such third parties to deliver and support reliable
products, enhance their current products, develop new products on a timely and
cost-effective basis and respond to emerging industry standards and other
technological changes. The failure of these third parties to meet these criteria
could adversely impact Accrue's business.

                                       F-7
<PAGE>   91
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

USE OF ESTIMATES

     Preparation of financial statements in conformity with generally accepted
accounting principles requires management to make estimates and assumptions that
affect the reported amounts of assets and liabilities, the disclosure of
contingent assets and liabilities at the date of the financial statements and
the reported amounts of revenues and expenses during the reporting period.
Actual results could differ from those estimates.

FINANCIAL INSTRUMENTS

     Financial instruments that potentially subject Accrue to concentrations of
credit risks principally comprise cash and cash equivalents. Cash equivalents
are highly liquid investments with original or remaining maturities of three
months or less as of the date of purchase. Cash equivalents present
insignificant risk of changes in value because of interest rate changes. Accrue
has not experienced significant losses relating to any investment instruments.

     The amounts reported for cash equivalents, receivables, notes payable and
long-term debt are considered to approximate fair values based upon comparable
market information available at the balance sheet date.

PROPERTY AND EQUIPMENT

     Property and equipment are stated at cost. Depreciation expense is provided
using the straight-line method over the estimated useful lives of the respective
assets, generally three to seven years. Leasehold improvements are amortized on
a straight line basis over the estimated life of the lease, or the useful life
of the asset, whichever is shorter.

     Maintenance and repairs are charged to expense as incurred. When assets are
sold or retired, the cost and related accumulated depreciation are removed from
the accounts and any resulting gain or loss is included in operations.

REVENUE RECOGNITION

     Accrue adopted the provisions of Statement of Position 97-2, or SOP 97-2,
Software Revenue Recognition, as amended by Statement of Position 98-4, Deferral
of the Effective Date of Certain Provisions of SOP 97-2, effective April 1,
1998. SOP 97-2 supersedes Statement of Position 91-1, Software Revenue
Recognition, and delineates the accounting for software product, products
including software that is not incidental to the product, and maintenance
revenues. Under SOP 97-2, Accrue recognizes product revenues upon shipment if a
signed contract exists, the fee is fixed and determinable, collection of
resulting receivables is probable and product returns are reasonably estimable.
Accrue records a provision for estimated product returns at the time the
products are shipped.

     For contracts with multiple obligations (e.g. deliverable and undeliverable
products, maintenance, installation and other services), revenue is allocated to
each component of the contract based on objective evidence of its fair value,
which is the price charged when elements are sold separately, or for products
not yet being sold separately, the price

                                       F-8
<PAGE>   92
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

established by management. Accrue recognizes revenue allocated to maintenance
fees, including amounts allocated from product revenue, for ongoing customer
support and unspecified product updates ratably over the period of the
maintenance contract. Payments for maintenance fees are generally made in
advance and are non-refundable. For revenue allocated to consulting services,
such as installation and training, Accrue recognizes revenue as the related
services are performed.

     Prior to the adoption of SOP 97-2, effective April 1, 1998, Accrue
recognized revenue from the sale of products upon shipment if remaining
obligations were insignificant and collection of the resulting accounts
receivable was probable. Provisions for the estimated product returns were
accrued upon shipment. Revenue from software maintenance contracts, including
amounts unbundled from product sales, were deferred and recognized ratably over
the period of the contract. Consulting services revenue was recognized as the
related services were performed.

RESEARCH AND DEVELOPMENT COSTS

     Research and development costs are charged to operations as incurred.
Software development costs are capitalized beginning when a product's
technological feasibility has been established and ending when a product is
available for general release to customers. Amounts that could have been
capitalized under Statement of Financial Accounting Standards No. 86 Accounting
for the Costs of Computer Software to be Sold, Leased or Otherwise Marketed,
have been insignificant and therefore no costs have been capitalized to date.

ADVERTISING EXPENSE

     Accrue accounts for advertising costs as expense in the period in which
they are incurred. Advertising expense for the fiscal years ended March 31,
1997, 1998 and 1999 was $1, $15 and zero, respectively.

INCOME TAXES

     Deferred tax assets and liabilities are determined based on differences
between financial reporting and tax bases of assets and liabilities and are
measured using the enacted tax rates and laws that will be in effect when the
differences are expected to reverse. Valuation allowances are established when
necessary to reduce deferred tax assets to the amounts expected to be realized.
The provision for income tax expense is comprised of income taxes payable for
the current period, plus the net change in deferred tax amounts during the
period.

NET LOSS PER SHARE AND UNAUDITED PRO FORMA STOCKHOLDERS' EQUITY

     Basic and diluted net loss per share are computed using the weighted
average number of common shares outstanding. Options, warrant, shares subject to
repurchase and preferred stock were not included in the computation of diluted
net loss per share because the effect would be antidilutive.

                                       F-9
<PAGE>   93
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

     Unaudited pro forma net loss per share has been computed as described above
and also gives effect, even if antidilutive, to common equivalent shares from
preferred stock that will automatically convert upon the closing of Accrue's
initial public offering (using the as-if-converted method). If the offering
contemplated by this Prospectus is consummated, all of the convertible preferred
stock outstanding as of the closing date will automatically be converted into an
aggregate of approximately 10,280 shares of common stock based on the shares of
convertible preferred stock outstanding at March 31, 1999. The pro forma effect
of this conversion of preferred stock is presented on the pro forma balance
sheet.

     A reconciliation of shares used in the calculation of net loss per share
and unaudited pro forma net loss per share follows:

<TABLE>
<CAPTION>
                                                       YEARS ENDED MARCH 31,
                                                   -----------------------------
                                                    1997       1998       1999
                                                   -------    -------    -------
<S>                                                <C>        <C>        <C>
NET LOSS PER SHARE, BASIC AND DILUTED:
  Net loss.......................................  $(1,927)   $(3,921)   $(6,643)
                                                   =======    =======    =======
  Weighted average shares of common stock
     outstanding.................................    2,686      2,926      4,310
  Less weighted average shares subject to
     repurchase..................................       --        (67)    (1,087)
                                                   -------    -------    -------
  Shares used in computing net loss per share,
     basic and diluted...........................    2,686      2,859      3,223
                                                   =======    =======    =======
  Net loss per share, basic and diluted..........  $ (0.72)   $ (1.37)   $ (2.06)
                                                   =======    =======    =======
  Antidilutive options, warrant, shares subject
     to repurchase and preferred stock not
     included in loss per share calculations.....    4,440      4,889     13,586
                                                   =======    =======    =======
PRO FORMA NET LOSS PER SHARE, BASIC AND DILUTED:
  Net loss.......................................                        $(6,643)
                                                                         =======
  Shares used in computing net loss per share,
     basic and diluted...........................                          3,223
  Adjustments to reflect the effect of the
     assumed conversion of weighted average
     shares of convertible preferred stock
     outstanding.................................                          8,076
                                                                         -------
  Shares used in computing pro forma net loss per
     share, basic and diluted....................                         11,299
                                                                         =======
  Pro forma net loss per share, basic and
     diluted.....................................                        $ (0.59)
                                                                         =======
</TABLE>

STOCK-BASED COMPENSATION

     Accrue accounts for its stock-based compensation in accordance with the
provision of Accounting Principles Board Opinion No. 25, or APB 25, "Accounting
for Stock Issued to Employees" and presents disclosures required by Statement of
Financial Accounting Standard No. 123, or SFAS No. 123.

                                      F-10
<PAGE>   94
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

COMPREHENSIVE INCOME

     Accrue has adopted Statement of Financial Accounting Standards No. 130,
"Reporting Comprehensive Income," or SFAS 130. SFAS 130 establishes standards
for reporting and display of comprehensive income and its components in a full
set of general-purpose financial statements. There was no difference between
Accrue's net loss and its total comprehensive loss for fiscal years 1997, 1998
and 1999.

RECENT ACCOUNTING PRONOUNCEMENTS

     In March 1998, the American Institute of Certified Public Accountants, or
AICPA, issued Statement of Position 98-1, or SOP 98-1, "Accounting for the Costs
of Computer Software Developed or Obtained for Internal Use." SOP 98-1
establishes the accounting for costs of software products developed or purchased
for internal use, including when such costs should be capitalized. Accrue does
not expect SOP 98-1, which is effective for financial statements for fiscal
years beginning after December 15, 1998, to have a significant effect on its
financial condition or results of operations.

     In April 1998, AICPA issued Statement of Position 98-5, or SOP 98-5,
"Reporting on the Costs of Start-Up Activities." SOP 98-5 requires companies to
expense the costs of start-up activities and organization costs as incurred. In
general, SOP 98-5 is effective for fiscal years beginning after December 15,
1998. Accrue believes the adoption of SOP 98-5 will not have a material impact
on its results of operations.

     In June 1998, the FASB issued Statement of Financial Accounting Standard
No. 133, or SFAS No. 133, "Accounting for Derivative Instruments and Hedging
Activities." SFAS No. 133 establishes accounting and reporting standards for
derivative instruments, including derivative instruments embedded in other
contracts, and hedging activities. SFAS No. 133 is effective for all fiscal
quarters beginning after June 15, 1999. Accrue does not expect SFAS No. 133 to
have a significant effect on its financial condition or results of operations.

     In December 1998, the Accounting Standards Executive Committee, or AcSEC,
issued Statement of Position 98-9, or SOP 98-9, modification of SOP 97-2,
"Software Revenue Recognition," with Respect to Certain Transactions. SOP 98-9
amends SOP 97-2 to require that an entity recognize revenue for multiple element
arrangements by means of the "residual method" when (1) there is vendor-specific
objective evidence, or VSOE, of the fair values of all the undelivered elements
that are not accounted for by means of long-term contract accounting, and (2)
VSOE of fair value does not exist for one or more of the delivered elements, and
(3) all revenue recognition criteria of SOP 97-2 and SOP 98-9 will be effective
for transactions that are entered into in fiscal years beginning after March 15,
1999. Retroactive application is prohibited. Accrue does not expect SOP 98-9 to
have any effect on its results of operations.

                                      F-11
<PAGE>   95
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

NOTE 3 -- BALANCE SHEET COMPONENTS:

ACCOUNTS RECEIVABLE

<TABLE>
<CAPTION>
                                                           MARCH 31,
                                                         --------------
                                                         1998     1999
                                                         ----    ------
<S>                                                      <C>     <C>
Accounts receivable....................................  $767    $1,741
Less: Allowance for sales returns and doubtful
  accounts.............................................   (23)     (105)
                                                         ----    ------
                                                         $744    $1,636
                                                         ====    ======
</TABLE>

PROPERTY AND EQUIPMENT

<TABLE>
<CAPTION>
                                                           MARCH 31,
                                                        ---------------
                                                        1998      1999
                                                        -----    ------
<S>                                                     <C>      <C>
Computer equipment....................................  $ 426    $  700
Software..............................................     75       167
Furniture and fixtures................................    133       153
Leasehold improvements................................      7         7
                                                        -----    ------
                                                          641     1,027
Less: Accumulated depreciation and amortization.......   (159)     (330)
                                                        -----    ------
                                                        $ 482    $  697
                                                        =====    ======
</TABLE>

ACCRUED LIABILITIES

<TABLE>
<CAPTION>
                                                           MARCH 31,
                                                          ------------
                                                          1998    1999
                                                          ----    ----
<S>                                                       <C>     <C>
Compensation............................................  $ 75    $196
Accrued royalties.......................................    19     206
Sales tax...............................................    --     150
Other...................................................   149      93
                                                          ----    ----
                                                          $243    $645
                                                          ====    ====
</TABLE>

                                      F-12
<PAGE>   96
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

NOTE 4 -- COMMITMENTS:

     On February 3, 1999, Accrue entered into a noncancelable operating lease
for its office facility for the three year period April 1, 1999 to March 31,
2002. Minimum future lease payments under this agreement are as follows:

<TABLE>
<CAPTION>
                                                              OPERATING
                    YEAR ENDED MARCH 31,                        LEASE
                    --------------------                      ---------
<S>                                                           <C>
2000........................................................    $264
2001........................................................     278
2002........................................................     293
                                                                ----
                                                                $835
                                                                ====
</TABLE>

     Rent expense was $98, $178 and $178 in fiscal years 1997, 1998 and 1999,
respectively.

NOTE 5 -- LONG-TERM DEBT:

     In September 1997, Accrue entered into a loan and security agreement with a
financial institution under which Accrue can borrow up to an aggregate amount of
$2,000. The total agreement includes a revolving line of credit (revolving line)
for up to $1,000 and an equipment line of credit (equipment line) for up to
$1,000. The revolving line consists of advances against eligible accounts
receivable in an aggregate amount not to exceed the total of the committed
revolving line or the borrowing base, whichever is less, minus any outstanding
letters of credit. Advances against the revolving line bear interest at the
bank's prime rate (7.75% at March 31, 1999) plus 0.5% and are due in monthly
payments. At March 31, 1999, there have been no advances against the revolving
line.

     The equipment line consists of advances for acquisition of equipment
through June 18, 1998. Each advance bears interest at the bank's prime rate
(7.75% at March 31, 1999) plus 1% and is due in 36 monthly principal and
interest payments. The revolving line and equipment line mature on June 18, 2001
and are collateralized by all assets of Accrue, including receivables, equipment
and intellectual property.

     At March 31, 1999, future minimum payments under the equipment line are as
follows:

<TABLE>
<CAPTION>
                    YEAR ENDED MARCH 31,
                    --------------------
<S>                                                           <C>
2000........................................................  $ 136
2001........................................................    145
2002........................................................     24
                                                              -----
          Total principal amounts due.......................    305
Less current portion........................................   (136)
                                                              -----
Long-term portion...........................................  $ 169
                                                              =====
</TABLE>

     Under these agreements, Accrue is required to comply with certain
covenants, among which are minimum quick ratios, debt to net worth ratios,
tangible net worth ratios and

                                      F-13
<PAGE>   97
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

profitability. Accrue was not in compliance with the aforementioned minimum
quick ratios or the tangible net worth requirements. However, the financial
institution provided a waiver in perpetuity for these instances of
non-compliance.

NOTE 6 -- SUBORDINATED CONVERTIBLE NOTES PAYABLE:

     In February and April 1996, Accrue issued convertible promissory notes in
the principal amounts of $100 and $50, respectively, to an accredited investor.
On May 3, 1996, the promissory notes were canceled and converted into 214 shares
of Series A preferred stock.

     In April 1996, Accrue issued a convertible promissory note in the principal
amount of $100 to an accredited investor. On September 18, 1996, the promissory
note was canceled and converted into 47 shares of Series B preferred stock.

     In January 1998, Accrue received commitments to purchase $1,000 of
convertible subordinated promissory notes from venture capitalists. All
principal and accrued interest, at 6% per annum, is due 180 calendar days from
the date of each note. Accrue had the right to draw down the notes in increments
of at least $100 and $1,000 was drawn down. On June 2, 1998 the $1,000
subordinated promissory notes were converted into 461 shares of Series D
preferred stock at $2.17 per share.

NOTE 7 -- NOTES RECEIVABLE:

     During fiscal year 1999, Accrue issued 1,755 shares of common stock in
exchange for notes receivable from employees totaling $213. Certain of these
shares are subject to repurchase as discussed in Note 8. The deemed fair value
of the shares issued exceeded the value of the notes receivable. Accordingly,
Accrue recorded stock-based compensation expense relating to these shares as
discussed in Note 8. The $213 is outstanding as of March 31, 1999.

NOTE 8 -- STOCKHOLDERS' EQUITY:

CONVERTIBLE PREFERRED STOCK

     The following is a summary of Series A-E ("Preferred Stock") convertible
preferred stock authorized, issued and outstanding:

<TABLE>
<CAPTION>
                                                       SHARES ISSUED AND
                                                    OUTSTANDING AT MARCH 31,
                                       SHARES      --------------------------
              SERIES                 AUTHORIZED     1997      1998      1999
              ------                 ----------    ------    ------    ------
<S>                                  <C>           <C>       <C>       <C>
A..................................      750         743       743       743
B..................................    2,000       1,845     1,845     1,845
C..................................      550         490       513       513
D..................................    1,000          --        --       929
E..................................    5,250          --        --     5,003
                                       -----       -----     -----     -----
                                       9,550       3,078     3,101     9,033
                                       =====       =====     =====     =====
</TABLE>

                                      F-14
<PAGE>   98
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

     Authorized shares of Preferred Stock of 450 remaining undesignated.

DIVIDENDS

     The holders of shares of Series A, Series B, Series C, Series D and Series
E Preferred Stock are entitled to receive noncumulative dividends at the per
share rate equal to $0.07, $0.22, $0.28, $0.22 and $0.10, respectively per share
of the purchase price per annum, payable when and as declared by the Board of
Directors. For any other dividends or distributions, the outstanding shares of
Preferred Stock shall participate with common stock on an as converted basis. As
of March 31, 1999, no dividends have been declared.

LIQUIDATION

     In the event of any liquidation, dissolution or winding up of Accrue,
either voluntary or involuntary, the holders of Series A, Series B, Series C,
Series D and Series E preferred stock shall be entitled to receive, prior and in
preference to any distribution of any assets of Accrue to the holders of common
stock, an amount per share equal to the sum of (i) $0.70, $2.17, $2.80, $2.17
and $1.00, respectively, for each outstanding share of Preferred Stock and (ii)
an amount equal to declared but unpaid dividends on such shares. Thereafter, the
remaining assets or property distributable upon such liquidation shall be
divided pro rata among the holders of common stock.

CONVERSION

     Each share of Series A, Series B and Series E preferred stock is
convertible, at the option of the holder, into shares of common stock at the
conversion rate of 1:1. Each share of Series C and Series D preferred stock is
convertible, at the option of the holder, into shares of common stock at the
conversion rate of 1.314:1 and 2.17:1, respectively. Each share of Preferred
Stock shall automatically be converted into shares of common stock immediately
upon the earlier of the closing of a firm commitment or an underwritten public
offering in which the public offering results in not less than $15,000 to Accrue
and the per share price to the public which is at least $9.00.

VOTING

     The holder of each share of Preferred Stock is entitled to the number of
votes equal to the number of shares of common stock into which each share of
Preferred Stock could be converted on the record date for the vote or consent of
shareholders, except as otherwise required by law, and has voting rights and
powers equal to the voting rights and powers of the common stockholders.

COMMON STOCK

     In May 1996, Accrue issued 2,686 shares of common stock to a stockholder in
exchange for in process technology. The in process technology consisted of
certain software source and object code which had not yet reached technological
feasibility and for which

                                      F-15
<PAGE>   99
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

no future alternative use existed. The historical cost basis of $27 attributable
to the in process technology was recorded as research and development expense.

     Holders of common stock are entitled to dividends as and when declared by
the Board of Directors subject to the prior rights of the preferred
stockholders. Each share of common stock has the right to one vote. No dividends
have been declared or paid as of March 31, 1999.

     Accrue has reserved common stock for issuance of Preferred Stock as
follows:

<TABLE>
<CAPTION>
                                                   SHARES RESERVED AT
                                                       MARCH 31,
                                                ------------------------
                    SERIES                      1997     1998      1999
                    ------                      -----    -----    ------
<S>                                             <C>      <C>      <C>
A.............................................    750      750       750
B.............................................  2,000    2,000     2,000
C.............................................    550      550       724
D.............................................     --       --     2,170
E.............................................     --       --     5,250
                                                -----    -----    ------
                                                3,300    3,300    10,894
                                                =====    =====    ======
</TABLE>

COMMON STOCK WARRANT

     In May 1996, Accrue sold a warrant to purchase 350 shares of common stock
of Accrue at an exercise price of $0.70 per share for $4 in cash to a
stockholder. The cash proceeds were recorded in additional paid-in capital. The
warrant exercise period expires May 2001. Accrue has reserved common stock for
issuance upon exercise of this warrant.

STOCK OPTION PLAN

     Under Accrue's 1996 Stock Option Plan ("the Plan"), as amended, Accrue is
authorized to issue up to 6,130 shares of common stock. Under the Plan,
incentive options to purchase Accrue's common stock may be granted to employees
at prices not lower than fair market value at the date of grant, as determined
by the Board of Directors. Non-qualified stock options may be granted to
employees, directors and consultants, at prices not lower than 85% of fair
market value at the date of grant, as determined by the Board of Directors. The
Board also has the authority to set the term of the options (no longer than ten
years from date of grant). Options granted generally vest over four years.
Unexercised options expire 30 days after termination of employment with Accrue.

     During 1999, Accrue granted an immediately exercisable option to purchase
1,606 shares of common stock to an officer. The option was exercised in October
1998. In connection with the exercise, Accrue received a promissory note
receivable agreement from the officer for $193. The note bears interest at 5.06%
per annum and is payable in full on October 1, 2002. Under the terms of the
agreement, the shares issued are subject to repurchase by Accrue at a rate of
1/4 one year subsequent to the date of purchase and 1/48 thereafter. At March
31, 1999, 1,606 shares were subject to repurchase.

                                      F-16
<PAGE>   100
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

     During fiscal year 1999, Accrue issued 53 shares of restricted common stock
to non-employees for consulting services provided. Accrue valued these shares
using the Black-Scholes method. The total estimated fair value was $167 and is
included in general and administrative expense.

STOCK-BASED COMPENSATION

     During fiscal year 1999, Accrue issued stock purchase rights and options to
certain employees under the Plan with exercise prices below the deemed fair
market value of Accrue's common stock at the date of grant. In accordance with
the requirements of APB 25, Accrue has recorded unearned compensation for the
differences between the purchase price of stock issued to employees under stock
purchase rights or the exercise price of the stock options and the deemed fair
market value Accrue's stock at the date of grant. This unearned compensation is
amortized to expense over the period during which Accrue's right to repurchase
the stock lapses or options become exercisable, generally four years. At March
31, 1999, Accrue has recorded unearned compensation related to these options in
the total amount of $6,020, of which $1,294 had been amortized to expense during
fiscal year 1999.

     If the stock-based compensation for the year ended March 31, 1999 had been
allocated across the relevant functional expense categories within operating
expenses, the allocation would be as follows:

<TABLE>
<CAPTION>
                                                              MARCH 31,
                                                                1999
                                                              ---------
<S>                                                           <C>
Research and development....................................   $  475
Sales and marketing.........................................      374
General and administrative..................................      445
                                                               ------
                                                               $1,294
                                                               ======
</TABLE>

                                      F-17
<PAGE>   101
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

1996 STOCK PLAN ACTIVITY

     Activity under the Plan is as follows:

<TABLE>
<CAPTION>
                                                     OUTSTANDING OPTIONS
                                       ------------------------------------------------
                                                                               WEIGHTED
                            SHARES                                             AVERAGE
                           AVAILABLE    NUMBER       EXERCISE      AGGREGATE   EXERCISE
                           FOR GRANT   OF SHARES       PRICE         PRICE      PRICE
                           ---------   ---------   -------------   ---------   --------
<S>                        <C>         <C>         <C>             <C>         <C>
Shares reserved..........    1,750
Options granted..........   (1,012)      1,012     $0.01 - $0.28     $  30      $0.03
                            ------      ------                       -----
Balances, March 31,
  1997...................      738       1,012     $0.01 - $0.28        30      $0.03
Shares reserved..........      400
Options granted..........   (1,029)      1,029     $0.28 - $0.35       315      $0.31
Options exercised........       --        (416)    $0.01 - $0.35       (24)     $0.06
Options canceled.........      278        (278)    $0.01 - $0.35       (48)     $0.17
                            ------      ------                       -----
Balances, March 31,
  1998...................      387       1,347     $0.01 - $0.35       273      $0.20
Shares reserved..........    3,980
Options granted..........   (3,368)      3,368     $0.12 - $0.75       611      $0.18
Options exercised........       --      (2,328)    $0.01 - $0.35      (321)     $0.14
Options canceled.........      519        (519)    $0.01 - $0.35      (107)     $0.21
                            ------      ------                       -----
Balances, March 31,
  1999...................    1,518       1,868     $0.01 - $0.75     $ 456      $0.24
                            ======      ======                       =====
</TABLE>

     The following table summarizes information with respect to stock options
outstanding at March 31, 1999:

<TABLE>
<CAPTION>
                   OPTIONS OUTSTANDING                      OPTIONS CURRENTLY
   ----------------------------------------------------        EXERCISABLE
                                  WEIGHTED                ----------------------
                                   AVERAGE     WEIGHTED                 WEIGHTED
                                  REMAINING    AVERAGE                  AVERAGE
     EXERCISE        NUMBER      CONTRACTUAL   EXERCISE     OPTIONS     EXERCISE
       PRICE       OUTSTANDING      LIFE        PRICE     EXERCISABLE    PRICE
   -------------   -----------   -----------   --------   -----------   --------
   <S>             <C>           <C>           <C>        <C>           <C>
   $        0.01        144         9.42        $0.01          39        $0.01
   $        0.12      1,049         9.56        $0.12          34        $0.12
   $0.22 - $0.35        337         9.45        $0.32          51        $0.32
   $0.50 - $0.75        338         9.96        $0.63          --           --
                      -----                                   ---
                      1,868                                   124
                      =====                                   ===
</TABLE>

                                      F-18
<PAGE>   102
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

     At March 31, 1997, 1998 and 1999 vested options to purchase zero, 196 and
124 shares of common stock, respectively, were unexercised.

     The following information is presented in accordance with the disclosure
requirements of SFAS 123. The fair value of each option grant to employees has
been estimated on the date of grant using the minimum value method with the
following weighted average assumptions used for grants:

<TABLE>
<CAPTION>
                                             1997       1998       1999
                                            -------    -------    -------
<S>                                         <C>        <C>        <C>
Risk-free interest rates..................    6.60%      6.19%      4.91%
Expected life.............................  5 years    5 years    5 years
Expected dividends........................       --         --         --
</TABLE>

     The weighted average fair value of the options granted was $0.01, $0.08 and
$0.14 per share for the years ended March 31, 1997, 1998 and 1999, respectively.

     Had compensation expense for the stock plans been determined based on the
fair value at the grant date for options granted in 1997, 1998 and 1999,
consistent with the provisions of SFAS 123, the pro forma net loss would have
been reported as follows:

<TABLE>
<CAPTION>
                                            1997       1998       1999
                                           -------    -------    -------
<S>                                        <C>        <C>        <C>
Net loss -- as reported..................  $(1,927)   $(3,921)   $(6,643)
Net loss -- pro forma....................  $(1,928)   $(3,931)   $(6,679)
Net loss per share -- as reported........  $ (0.72)   $ (1.37)   $ (2.06)
Net loss per share -- pro forma..........  $ (0.72)   $ (1.37)   $ (2.07)
</TABLE>

     Such pro forma disclosures may not be representative of future compensation
cost because options generally vest over several years and additional grants are
made each year.

NOTE 9 -- PROFIT SHARING PLAN:

     Accrue sponsors a 401(k) Profit Sharing Plan covering all of its domestic
employees. Under this plan, participating employees may elect to contribute up
to 20% of their cash compensation, subject to certain limitations. Accrue may
elect to make contributions to the plan at the discretion of the Board of
Directors. No contributions have been made by Accrue as of March 31, 1999. All
employee contributions are 100% vested.

NOTE 10 -- INCOME TAXES:

     There is no provision for income taxes for the years ended March 31, 1997,
1998 and 1999. The difference between the amount of income tax benefit recorded
of zero and the amount of income tax benefit calculated using the federal
statutory rate of 34% is due to net operating losses being fully offset by a
valuation allowance.

     At March 31, 1999, Accrue has federal and state net operating loss
carryforwards of approximately $9,970 and $10,260, respectively, available to
offset future regular and alternative minimum taxable income, if any. In
addition, Accrue has federal and state tax credits of approximately $410 and
$180, respectively, to offset future tax liabilities, if any.

                                      F-19
<PAGE>   103
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

These operating loss carryforwards and credits will expire between 2003 to 2014,
if not utilized beforehand.

     For federal and state tax purposes, a portion of Accrue's net operating
loss carryforwards may be subject to certain limitations on utilization in case
of a change in ownership, as defined by federal and state tax law.

     Temporary differences which give rise to significant portions of deferred
tax assets and liabilities are as follows:

<TABLE>
<CAPTION>
                                                         MARCH 31,
                                                     ------------------
                                                      1998       1999
                                                     -------    -------
<S>                                                  <C>        <C>
Deferred tax assets and liabilities:
Net operating loss carry forwards..................  $ 2,147    $ 4,297
Capitalized start up costs.........................      231        155
Research and development credit....................      369        593
Other..............................................       (8)       170
                                                     -------    -------
                                                       2,739      5,215
Valuation allowance................................   (2,739)    (5,215)
                                                     -------    -------
                                                     $    --    $    --
                                                     =======    =======
</TABLE>

     Accrue has recorded a full valuation allowance due to uncertainties
concerning the recovery of the deferred tax assets. The valuation allowance
increased by $957, $1,782 and $2,476 in 1997, 1998 and 1999, respectively.

NOTE 11 -- SIGNIFICANT CUSTOMER AND GEOGRAPHIC INFORMATION:

     Accrue has adopted the Financial Accounting Standards Board's Statements of
Financial Accounting Standards No. 131, or SFAS 131, "Disclosure about Segments
of an Enterprise and Related Information," effective for fiscal years beginning
after December 31, 1997.

     Accrue has one reportable segment. Management uses one measurement of
profitability for its business. Accrue markets its products and related services
to customers in many industries in the United States and Europe. Revenue by
geographic region is as follows:

<TABLE>
<CAPTION>
                                              1997     1998      1999
                                              ----    ------    -------
<S>                                           <C>     <C>       <C>
United States.............................    $182    $1,107    $ 2,832
Foreign...................................      --        13        120
                                              ----    ------    -------
                                              $182    $1,120    $ 2,952
                                              ====    ======    =======
</TABLE>

     Two customers individually accounted for 81% and 10% of revenue in 1997. No
customer individually accounted for more than 10% of revenue in 1998 and 1999.

                                      F-20
<PAGE>   104
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

NOTE 12 -- SUBSEQUENT EVENTS:

INCENTIVE PLANS

     On May 23, 1998, the Board of Directors and stockholders approved the 1999
Employee Stock Purchase Plan, or Purchase Plan, and the 1999 Directors' Option
Plan, or the Directors' Plan.

     Accrue intends for the Purchase Plan to qualify under Section 423 of the
Internal Revenue Code of 1986, as amended. The Purchase Plan permits eligible
employees to purchase common stock through payroll deductions, which may not
exceed 20% of an employee's compensation, at a price equal to the lower of 85%
of the fair market value of Accrue's common stock at the beginning or end of the
offering period. Accrue has reserved 500 shares of common stock for issuance
under the Purchase Plan.

     The Directors' Plan provides for automatic grant of an option to purchase
50,000 shares of common stock upon election of each nonemployee director and an
additional option to purchase 5,000 shares of common stock annually thereafter.
The Directors' Plan provides that initial options shall become exercisable in
installments as to 1/48th of the number of shares subject to the option each
month after the date of grant. The exercise price of all stock options granted
under the Directors' Plan shall be equal to the fair market value of a share of
Accrue's common stock on the date of grant of the option. Options granted under
the Directors' Plan have a term of ten years. Accrue has reserved 200 shares of
common stock for issuance under the Directors' Plan.

INITIAL PUBLIC OFFERING

     On May 23, 1999, the Board of Directors authorized Accrue to undertake an
initial public offering (IPO) of Accrue's common stock. In addition, the
articles of incorporation were amended and restated to provide for (i) the
automatic conversion of Preferred Stock into common stock at an IPO price of at
least $7.00 per share and net proceeds of $15,000, and (ii) concurrently with
the closing of the IPO, the authorization of 75,000 shares of common stock and
5,000 shares of Preferred Stock.

WARRANT

     On May 23, 1999, Accrue issued an option to purchase 20,000 shares of
common stock to a director and investment partnership affiliate for legal
services at an exercise price of $8.00 per share. The option vests over 4 years
and has a life of 10 years. Accrue valued the option using the Black-Scholes
method. The fair value of $124 will be amortized to general and administrative
expense over the vesting term of the option. The fair value of the option is
subject to adjustment based on performance conditions.

LINE OF CREDIT

     On May 25, 1999, Accrue entered into an irrevocable commitment with a
financial institution for a working capital line of credit under which Accrue
can borrow up to an

                                      F-21
<PAGE>   105
                             ACCRUE SOFTWARE, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

aggregate of $2,000. This line of credit will replace the $1,000 revolving line
in Note 5 and expires in June 2000. This line of credit has a borrowing base of
the lessor of 80% of eligible accounts receivable or $2,000. Advances against
the line of credit bear interest at prime plus 1% to prime plus 5%, depending
upon certain conditions. In connection with the line of credit agreement, Accrue
has a commitment fee of $15 and has granted the financial institution a warrant
to purchase the number of shares derived as follows: 7% multiplied by $2,000
divided by the exercise price. The exercise price is defined as the IPO price if
the IPO is executed by October 31, 1999. If Accrue does not execute an IPO by
October 31, 1999, (i) the price of the warrant will revert to the latest
Preferred Stock financing cost and (ii) if Accrue has not executed a separate
equity financing, as defined, then the financial institution will also be
eligible for an additional number of shares derived as follows: 3% multiplied by
$2,000 divided by the exercise price, as defined. The warrant expires on the
later of May 25, 2004 or five years from the date of the IPO. Accrue will value
the warrant using the Black-Scholes method and amortize the value as interest
expense over the term of the agreement.

                                      F-22
<PAGE>   106

                                [COLOR ARTWORK]

                               INSIDE BACK COVER

DIAGRAM 5  ACHIEVING EBUSINESS EFFECTIVENESS IS A CONTINUAL PROCESS

[Shows the Web traffic analysis cycle by following arrows in circular pattern
starting with Set Site Goals and ending with Qualitative Analysis.]

Accrue believes that deploying and maintaining effective eBusiness initiatives
requires customers to perform the steps shown above. After the goals, design and
deployment of a Web site have been completed, customers need a process to
measure, through analysis, the effectiveness of their Web sites. At this stage,
Accrue Insight is deployed to enable customers to measure Web traffic across
highly trafficked sites, model complex network infrastructures, store large
volumes of detailed visitor interactions with the Web site, and refine their Web
sites to increase the effectiveness of their eBusiness initiatives.
<PAGE>   107

                                      LOGO

UNTIL AUGUST 25, 1999 (25 DAYS AFTER THE DATE OF THIS PROSPECTUS), ALL DEALERS
THAT EFFECT TRANSACTIONS IN THESE SECURITIES, WHETHER OR NOT PARTICIPATING IN
THIS OFFERING, MAY BE REQUIRED TO DELIVER A PROSPECTUS. THIS IS IN ADDITION TO
THE DEALERS' OBLIGATION TO DELIVER A PROSPECTUS WHEN ACTING AS UNDERWRITERS AND
WITH RESPECT TO THEIR UNSOLD ALLOTMENTS OR SUBSCRIPTIONS.
<PAGE>   108

                                      LOGO

                                3,900,000 SHARES

                                  COMMON STOCK


     Accrue Software, Inc. is offering 3,900,000 shares of its common stock.
This is our initial public offering, and no public market currently exists for
our shares. Our shares have been approved for quotation on the Nasdaq National
Market under the symbol "ACRU." The initial public offering price will be $10.00
per share.


                         ------------------------------

                 INVESTING IN OUR COMMON STOCK INVOLVES RISKS.
                    SEE "RISK FACTORS" BEGINNING ON PAGE 5.

                         ------------------------------


<TABLE>
<CAPTION>
                                                              PER SHARE       TOTAL
                                                              ---------    -----------
<S>                                                           <C>          <C>
Public Offering Price.......................................   $10.00      $39,000,000
Underwriting Discounts and Commissions......................   $ 0.70      $ 2,730,000
Proceeds to Accrue..........................................   $ 9.30      $36,270,000
</TABLE>


     THE SECURITIES AND EXCHANGE COMMISSION AND STATE SECURITIES REGULATORS HAVE
NOT APPROVED OR DISAPPROVED THESE SECURITIES OR DETERMINED IF THIS PROSPECTUS IS
TRUTHFUL OR COMPLETE. ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE.


     We have granted the underwriters a 30-day option to purchase up to 585,000
additional shares of our common stock. BancBoston Robertson Stephens Inc.
expects to deliver the shares of common stock to purchasers on August 4, 1999.


                         ------------------------------

BANCBOSTON ROBERTSON STEPHENS                         THOMAS WEISEL PARTNERS LLC
INTERNATIONAL LIMITED


                 The date of this prospectus is July 30, 1999.

<PAGE>   109

                                  UNDERWRITING

     The underwriters named below, have entered into an underwriting agreement
to purchase from us the number of shares of common stock listed next to their
names below. BancBoston Robertson Stephens Inc. and Thomas Weisel Partners LLC
are the representative of the underwriters. The underwriters have committed to
purchase and pay for all of the shares listed below if any shares are purchased.


<TABLE>
<CAPTION>
                                                              NUMBER OF
                        UNDERWRITER                            SHARES
                        -----------                           ---------
<S>                                                           <C>
     BancBoston Robertson Stephens Inc. and BancBoston
      Robertson Stephens International Limited .............  1,980,000
     Thomas Weisel Partners LLC.............................  1,320,000
     E*TRADE Securities.....................................    100,000
     First Albany Corporation...............................    100,000
     Needham & Company, Inc. ...............................    100,000
     Raymond James & Associates, Inc. ......................    100,000
     SG Cowen Securities Corporation........................    100,000
     U.S. Bancorp Piper Jaffray Inc. .......................    100,000
               Total........................................  3,900,000
</TABLE>



     Shares sold by the underwriters to the public will initially be offered at
the public offering price listed on the cover page of this prospectus. Any
shares sold by underwriters to securities dealers will be sold at a discount of
up to $0.42 per share from the initial public offering price. Those securities
dealers may resell any shares purchased from the underwriters to other brokers
or dealers at a discount of up to $0.10 per share from the public offering
price. If all the shares are not sold at the initial offering price, the
representatives may change the offering price and other selling terms.


     The underwriters do not intend to confirm sales to any accounts over which
they exercise discretionary authority.


     Option to Purchase Additional Shares. We have granted to the underwriters
an option, exercisable during the 30-day period after the date of this
prospectus, to purchase up to 585,000 additional shares of common stock at the
same price per share as we will receive for the 3,900,000 shares that the
underwriters have agreed to purchase. To the extent that the underwriters
exercise this option, each of the underwriters will have a firm commitment to
purchase approximately the same percentage of additional shares that the number
of shares of common stock to be purchased by it shown in the above table
represents as a percentage of the 3,900,000 shares offered in this prospectus.
If purchased, additional shares will be sold by the underwriters on the same
terms as those on which the 3,900,000 shares are being sold. We will be
obligated to sell these shares if the underwriters exercise their option to
purchase additional shares. If the option is exercised in full, the total price
to the public, underwriting discounts and commissions and proceeds to company
will be $44,850,000, $3,139,500, and $41,010,500, respectively.



     Directed Share Program. At our request, the underwriters have reserved up
to 195,000 shares of common stock to be issued by us and offered for sale in
this prospectus, at the initial public offering price, to our directors,
officers, employees, business associates and persons otherwise related to
Accrue. The number of shares of common stock available for sale to the general
public will be reduced to the extent these individuals purchase these reserved
shares.


                                       76
<PAGE>   110


The underwriters will offer any reserved shares that are not so purchased to the
general public on the same basis as the other shares offered in this prospectus.


     Indemnity. The underwriting agreement contains covenants of indemnity among
the underwriters and us against certain civil liabilities, including liabilities
under the Securities Act and liabilities arising from breaches of
representations and warranties contained in the underwriting agreement.

     Agreements Not to Sell Shares. Each of our officers and directors and other
holders of shares of our common stock have agreed, during the period ending 180
days after the date of this prospectus, subject to limited exceptions, not to
offer to sell, contract to sell, or otherwise sell, dispose of loan, pledge or
grant any rights with respect to any shares of common stock or any options or
warrants to purchase any shares of common stock, or any securities convertible
into or exchangeable for shares of common stock owned as of the date of this
prospectus or later acquired directly by such holders or with respect to which
they have the power of disposition, without the prior written consent of
BancBoston Robertson Stephens Inc. However, BancBoston Robertson Stephens Inc.
may, in its sole discretion and at any time without notice, release all or any
portion of securities subject to the agreements not to sell shares. There are no
existing agreements between the representatives of the underwriters and any of
our stockholders providing consent to the sale of shares prior to the expiration
of the 180-day period.

     Future Sales by Us. In addition, we have agreed that during the 180 days
after the date of this prospectus, we will not, without the prior written
consent of BancBoston Robertson Stephens Inc., subject to certain exceptions,
(1) consent to the disposition of any shares held by stockholders subject to
agreements not to sell shares prior to the expiration of the 180-day period or
(2) issue, sell, contract to sell, or otherwise dispose of, any shares of common
stock, any options to purchase any shares of common stock or any securities
convertible into, exercisable for or exchangeable for shares of common stock
other than our sale of shares in this offering, the issuance of common stock
upon the exercise of outstanding options, and the issuance of options under
existing stock option and incentive plans, provided such options do not vest
prior to the expiration of the 180-day period. See "Shares Eligible for Future
Sale."

     Listing. We have applied to have our common stock approved for quotation on
the Nasdaq National Market under the symbol "ACRU."

     No Prior Public Market. Prior to this offering, there has been no public
market for our common stock. Consequently, the public offering price for the
common stock offered by this prospectus will be determined through negotiations
among Accrue and the representatives of the underwriters. Among the factors to
be considered in such negotiations are prevailing market conditions, our
financial information, market valuations of other companies that we and the
representatives believe to be comparable to us, estimates of our business
potential, the present state of our development and other factors deemed
relevant.

     Stabilization. The representatives of the underwriters have advised us
that, pursuant to Regulation M under the Securities Act, certain persons
participating in this offering may engage in transactions, including stabilizing
bids, syndicate covering transactions or the imposition of penalty bids, that
may have the effect of stabilizing or maintaining the market price of the common
stock at a level above that which might otherwise prevail in the open market. A
"stabilizing bid" is a bid for or the purchase of common stock on behalf of the
underwriters for the purpose of fixing or maintaining the price of the

                                       77
<PAGE>   111

common stock. A "syndicate covering transaction" is the bid for or the purchase
of common stock on behalf of the underwriters to reduce a short position
incurred by the underwriters in connection with this offering. A "penalty bid"
is an arrangement permitting the representatives to reclaim the selling
concession otherwise accruing to an underwriter or syndicate member in
connection with this offering if the common stock originally sold by such
underwriter or syndicate member is purchased by the representatives in a
syndicate covering transaction and has therefore not been effectively placed by
such underwriter or syndicate member. The representatives have advised us that
these types of transactions may be effected on the Nasdaq National Market or
otherwise and, if commenced, may be discontinued at any time.

     Expenses of the Offering. We estimate the total expenses of the offering
(excluding underwriting discounts and commissions) to be $700,000.


     New Underwriters. Thomas Weisel Partners LLC, one of the representatives of
the underwriters, was organized and registered as a broker-dealer in December
1998. Since December 1998, Thomas Weisel Partners has been named as a lead or
co-manager on 50 filed public offerings of equity securities, of which 30 have
been completed, and has acted as a syndicate member in an additional 21 public
offerings of equity securities. Thomas Weisel Partners does not have any
material relationship with us or any of our officers, directors or other
controlling persons, except with respect to its contractual relationship with us
pursuant to the underwriting agreement entered into in connection with this
offering.


                                 LEGAL MATTERS

     The validity of the common stock offered hereby will be passed upon for
Accrue by Venture Law Group, A Professional Corporation, Menlo Park, California.
John V. Bautista, a director of Venture Law Group, is the secretary of Accrue.
Certain legal matters in connection with this offering will be passed upon for
the Underwriters by Brobeck Phleger & Harrison LLP, San Francisco, California.
As of the date of this prospectus, certain directors of Venture Law Group and an
investment partnership affiliated with Venture Law Group own 22,857 shares of
our Series A preferred stock, which shares will convert into 22,857 shares of
our common stock upon the completion of this offering and hold options to
purchase 20,000 shares of our common stock at an exercise price of $8.00 per
share.

                                    EXPERTS

     The financial statements as of March 31, 1998 and 1999 and for each of the
three years in the period ended March 31, 1999 included in this Prospectus have
been so included in reliance on the report of PricewaterhouseCoopers LLP,
independent accountants, given on the authority of said firm as experts in
auditing and accounting.

                    ADDITIONAL INFORMATION AVAILABLE TO YOU

     Accrue has filed with the Securities and Exchange Commission a Registration
Statement on Form S-1 under the Securities Act with respect to the common stock
offered hereby. This prospectus does not contain all of the information set
forth in the registration statement and the exhibits and schedule therewith. For
further information with respect to

                                       78
<PAGE>   112

Accrue and the common stock offered hereby, reference is made to the
registration statement and to the exhibits and schedules therewith. Statements
made in this prospectus concerning the contents of any document referred to
herein are not necessarily complete. With respect to each such document filed as
an exhibit to the registration statement, reference is made to the exhibit for a
more complete description of the matter involved. The registration statement and
the attached exhibits and schedules may be inspected without charge at the
public reference facilities maintained by the SEC at 450 Fifth Street, N.W.,
Washington, D.C. 20549, and at the regional offices of the Commission located at
Seven World Trade Center, 13th Floor, New York, NY 10048, and the Northwestern
Atrium Center, 500 West Madison Street, Suite 1400, Chicago, Illinois 60661.
Copies of all or any part of the registration statement may be obtained from the
SEC's offices upon payment of certain fees prescribed by the SEC. The SEC
maintains a Web site that contains reports, proxy and information statements and
other information regarding registrants that file electronically with the SEC.
The address of the site is http://www.sec.gov.

                                       79


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