FREESHOP COM INC
10-Q, EX-99.1, 2000-11-14
BUSINESS SERVICES, NEC
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                                                                    EXHIBIT 99.1


               PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995 -
                   SAFE HARBOR FOR FORWARD-LOOKING STATEMENTS

     The Private Securities Litigation Reform Act of 1995 provides a safe-harbor
for  forward-looking  statements  made by  public  companies.  This  safe-harbor
protects  a  company  from   securities   law  liability  in   connection   with
forward-looking  statements if the company complies with the requirements of the
safe-harbor.  As a public  company,  we have relied and will continue to rely on
the  protection  of the safe  harbor in  connection  with our  written  and oral
forward-looking statements.

     When evaluating our business, you should consider:

     o    all of the information in this quarterly report on Form 10-Q;

     o    the risk factors  described in our Annual  Report on Form 10-K for the
          year ended December 31, 1999; and

     o    the risk factors described below.

     The Company's  business is subject to the following risks. These risks also
could cause actual results to differ  materially  from results  projected in any
forward-looking statement in this report.

RISKS RELATED TO OUR BUSINESS

We have a limited  operating  history,  which makes it  difficult to predict our
future performance.

     Our limited  operating  history  makes  predicting  our future  performance
difficult and does not provide  investors with a meaningful basis for evaluating
an investment in our common stock.  From our inception in June 1994 through June
1997, we existed as a division of Online  Interactive,  Inc. We began operations
as an  independent  company  in June 1997.  In the first half of 1998,  we began
offering   advertising   opportunities  on  our  Web  sites  and  in  our  email
newsletters,  in  addition  to our primary  business  of lead  generation.  As a
result,  our  performance  since  the end of the  first  quarter  of 1998 is not
comparable to prior periods.  Moreover,  we have never operated during a general
economic  downturn  in the United  States,  which  typically  adversely  affects
advertising and marketing expenditures.


We will face risks  encountered  by  early-stage  companies in  Internet-related
businesses and may be unsuccessful in addressing these risks.

     We face risks  frequently  encountered by early-stage  companies in new and
rapidly evolving markets,  including the market for online direct marketing.  We
may not succeed in addressing these risks, and our business  strategy may not be
successful. These risks include uncertainties about our ability to:

     o    attract a larger number of consumers to our Web sites;

     o    contract with new marketing clients and add new and compelling content
          to our Web sites;

     o    collect  receivables  for services  performed from existing  marketing
          clients;

     o    manage our expanding operations;

     o    adapt to potential decreases in online advertising rates;

     o    successfully introduce new products and services;



<PAGE>

     o    continue  to  develop  and  upgrade  our  technology  and to  minimize
          technical difficulties and system downtime;

     o    create and maintain the loyalty of our customers and clients;

     o    maintain our current,  and develop new,  strategic  relationships  and
          alliances; and

     o    attract, retain and motivate qualified personnel.


We have a  history  of  losses,  expect  future  losses  and may  never  achieve
profitability.

     We have  not  achieved  profitability  and  expect  to  continue  to  incur
substantial  losses for the foreseeable  future.  We incurred net losses of $3.2
million,  or more than 2.5 times the  amount of our net  revenues,  for the year
ended December 31, 1998,  and $10.9  million,  or nearly 1.3 times the amount of
our net  revenues,  for the year ended  December 31, 1999.  As of September  30,
2000, our accumulated deficit was $29.7 million. We have increased our operating
expenses and capital  expenditures in order to accelerate our growth.  We expect
further  increases in operating  expenses as we continue to expand marketing and
brand name promotion.  Although our net revenues have grown in recent  quarters,
we will need to  significantly  increase net revenues to achieve  profitability.
Even if we do achieve  profitability,  we may be unable to sustain profitability
on a  quarterly  or annual  basis in the  future.  It is  possible  that our net
revenues  will grow more slowly than we anticipate  or that  operating  expenses
will exceed our expectations.


Our quarterly  operating results are uncertain and may fluctuate  significantly,
which could negatively affect the value of your investment.

     Our operating results have varied  significantly from quarter to quarter in
the past and may continue to fluctuate. As a result, we believe period-to-period
comparisons of our operating results are not meaningful. For example, during the
year ended December 31, 1999, the percentage of annual net revenues attributable
to the first,  second,  third and fourth  quarters were 7.8%,  16.4%,  28.1% and
47.7%, respectively.  Our operating results for a particular quarter or year may
fall below the  expectations of securities  analysts and investors,  which could
result in a decrease in our stock price.

     Our limited  operating  history and the new and rapidly  evolving  Internet
market  makes it  difficult  to  ascertain  the  effects of  seasonality  on our
business.  We believe,  however,  that our  revenues  may be subject to seasonal
fluctuations because advertisers generally place fewer advertisements during the
first and third  calendar  quarters of each year. In addition,  expenditures  by
advertisers tend to be cyclical,  reflecting overall economic conditions as well
as  budgeting  and buying  patterns.  A decline  in the  economic  prospects  of
advertisers could alter current or prospective advertisers' spending priorities,
or the time periods in which they determine their budgets,  or increase the time
it takes to close a sale with our advertisers.

     During the nine months ended September 30, 2000,  approximately  90% of our
contracts were month-to-month with automatic renewal unless terminated by either
party with 10 days' notice.  The loss of a significant number of these contracts
in any one  period  might  result  in a  significant  decline  in our  quarterly
operating results.


We have  experienced  rapid growth,  which has placed a strain on our resources,
and any failure to manage our growth  effectively  could  cause our  business to
suffer.

     We do not  have a proven  record  in  managing  our  growth  and may not be
successful  in doing so. We have grown from 29  employees on July 1, 1997 to 189
employees  on  September  30,  2000.  We  have  recently  hired  key  management
personnel,  acquired two businesses and added personnel in connection with these
acquisitions. Due to our recent rapid growth and our inexperience in integrating
newly acquired businesses, we may not be successful in integrating new personnel
and acquired businesses into our existing  operations.  In addition,  we plan to
continue  expanding  our sales and  marketing,  customer  support,  creative and
research and development  organizations.  Past growth in these areas has placed,
and any future  growth  will  continue  to place,  a  significant  strain on our
management systems and resources.



<PAGE>

If we are  unable to  strengthen  our brand  names,  we may be unable to compete
effectively against competitors with greater brand name recognition.

     We may be  unsuccessful  in  strengthening  our brand names. As competitive
pressures in the online direct marketing industry increase, we expect brand name
strength will become increasingly  important.  If we cannot strengthen our brand
names, we may be unable to maintain or increase traffic to our Web sites,  which
would lead to decreased revenues from clients. The reputation of our brand names
will depend on, among other things, our ability to provide a high-quality online
experience  for  consumers  visiting  our Web  sites,  selecting  our  offers or
receiving our email newsletters.  Negative experiences of consumers or marketers
with the Company might result in publicity  that could damage our reputation and
diminish the strength of our brand names.


If we cannot secure sufficient promotional offers from our marketer clients, our
business will suffer.

     If we are  unsuccessful  in acquiring  and  renewing a continuing  array of
free, trial and promotional offers for our network of Web sites,  traffic on our
sites, as well as our order volumes, will likely decrease. The attractiveness of
our Web sites to  consumers  is based in part on our  ability to provide a broad
variety of offers of interest to consumers.  In addition,  a number of other Web
sites give consumers  access to similar  offers.  We face  competition for free,
trial and promotional  offers from these Web sites as well as a variety of other
online and traditional  competitors.  Without  sufficient variety and quality of
offers, our Web sites will become less attractive to marketers,  and our ability
to generate revenues from marketer clients will be adversely affected.


The  majority of our  contracts  have  month-to-month  terms,  and the loss of a
significant  number of these  contracts in a short period of time could harm our
business.

     During the nine months ended September 30, 2000,  approximately  90% of our
contracts had  month-to-month  terms with automatic renewal unless terminated by
either party with 10 days'  notice.  The loss of a  significant  number of these
contracts in any one period could result in decreased  traffic to our Web sites,
cause an  immediate  and  significant  decline in our net revenues and cause our
business to suffer.


The loss of the services of any of our executive officers or key personnel would
likely cause our business to suffer.

     Our future  success  depends to a  significant  extent on the  efforts  and
abilities  of  our  senior  management,  particularly  Timothy  C.  Choate,  our
Chairman,  President  and Chief  Executive  Officer,  and  other key  employees,
including our technical and sales personnel.  The loss of the services of any of
these individuals could harm our business. We may be unable to attract, motivate
and retain other key employees in the future.  Competition  for employees in our
industry is intense,  and in the past we have  experienced  difficulty in hiring
qualified  personnel.  We do not have employment  agreements with any of our key
personnel, nor do we have key-person insurance for any of our employees.

     Our business strategy includes growth through acquisitions, so we expect to
pursue other acquisitions in the future. Our recent  acquisitions and any future
acquisitions  present many risks and  uncertainties  generally  associated  with
acquisitions, including, without limitation:

     o    difficulties integrating operations, personnel, technologies, products
          and information systems of acquired businesses;

     o    potential loss of key employees of acquired businesses;

     o    adverse effects on our results of operations from  acquisition-related
          charges and amortization of goodwill and purchased technology;

     o    increased fixed costs, which could delay profitability;

     o    inability  to  maintain  the  key  business   relationships   and  the
          reputations of acquired businesses;

     o    potential  dilution  to  current  shareholders  from the  issuance  of
          additional equity securities;



<PAGE>

     o    inability  to  maintain  our  standards,   controls,   procedures  and
          policies;

     o    responsibility for liabilities of companies we acquire; and

     o    diversion of management's attention from other business concerns.


If we are unable to retain Fingerhut as a major investor,  our stock price could
suffer.

     Our stock price could be adversely  affected if Fingerhut,  which currently
holds a 33% interest in the Company,  elects to change its  investment  strategy
related to the Internet and divest its holdings in a rapid fashion.


An  increase in the number of visitors to our Web sites or orders on our network
may strain our systems, and we are vulnerable to system malfunctions.

     Any serious or repeated  problems with the  performance of our Web sites or
our network could lead to the dissatisfaction of consumers, our marketer clients
or our partners and  affiliates.  The amount of traffic on our Web sites and our
network has increased over time and we are seeking to further increase  traffic.
The  systems  that  support  our  Web  sites  and  our  network  must be able to
accommodate an increased volume of traffic.  Although we believe our systems can
currently  accommodate  approximately 20 million visitors monthly,  in the past,
our Web sites and our network have  experienced  slow  response  times and other
systems problems for a variety of reasons,  including failure of our third party
Internet  service   providers,   hardware   failures  and  failure  of  software
applications.  In these instances,  our Web sites and our network were typically
unavailable or slow for  approximately  one and one-half to two hours.  Although
these failures did not have a material  adverse  effect on our business,  we may
experience  similar  problems in the future  that could have a material  adverse
effect on our business.


We face  intense  competition  from  marketing-focused  companies  for  marketer
clients and may be unable to compete successfully.

     We  may  be  unable  to  compete   successfully   with  current  or  future
competitors.  We face intense competition from many companies,  both traditional
and online, to provide marketing and advertising  services for marketer clients.
Among promotional offer and lead generation  websites our principle  competitors
are  coolavings.com,  MyPoints.com and yesmail.com.  We expect  competition from
online  competitors to increase  significantly  because there are no substantial
barriers to entry in our industry.  Increased  competition could result in price
reductions for online  advertising space and marketing  services,  reduced gross
margins and loss of market share.

     Many of our  existing  competitors,  as well as a number of  potential  new
competitors,  have longer operating histories, greater name recognition,  larger
customer  bases and  significantly  greater  financial,  technical and marketing
resources than Aptimus.  These advantages may allow them to respond more quickly
and  effectively  to  new or  emerging  technologies  and  changes  in  customer
requirements.  These  advantages may also allow them to engage in more extensive
research and development,  undertake farther-reaching marketing campaigns, adopt
more aggressive  pricing  policies and make more attractive  offers to potential
employees,   strategic  partners  and  advertisers.  In  addition,  current  and
potential   competitors   have   established   or  may   establish   cooperative
relationships  among themselves or with third parties to increase the ability of
their  products or services  to address  the needs of our  prospective  marketer
clients.

     Online  marketing  is a  rapidly  developing  industry,  and new  types  of
products  and  services may emerge that are more  attractive  to  consumers  and
marketers than the types of services we offer. As a result,  it is possible that
new competitors may emerge and rapidly acquire significant market share.


If our  customers  request  products  and  services  directly  from our marketer
clients instead of requesting the product or service from us, our business could
suffer.

     Our marketer clients may offer the same free, trial or promotional products
or services on their own Web sites that we offer on our Web sites. Our customers
may choose to request  products or services  directly from our marketer  clients
instead of requesting  the product or service  through us, which would result in
lower net revenues to the Company from lead generation and cause our business to
suffer.



<PAGE>


We may need to incur  litigation  expenses  in order to defend our  intellectual
property rights,  and might  nevertheless be unable to adequately  protect these
rights.

     We may need to engage in costly  litigation  to  enforce  our  intellectual
property  rights,  to protect our trade secrets or to determine the validity and
scope of the  intellectual  property rights of others.  We can give no assurance
that our efforts to prevent misappropriation or infringement of our intellectual
property will be successful.  An adverse determination in any litigation of this
type could require us to make significant changes to the structure and operation
of our services and features or to license  alternative  technology from another
party.  Implementation  of  any  of  these  alternatives  could  be  costly  and
time-consuming and may not be successful.  Any intellectual  property litigation
would  likely  result  in  substantial  costs and  diversion  of  resources  and
management attention.

     Our success  largely  depends on our  trademarks,  including  "Aptimus" and
"FreeShop," and internally developed  technologies,  including our email systems
and our order-collection,  order-processing and lead-delivery  systems, which we
seek to protect  through a combination of trademark,  copyright and trade secret
laws.  Protection of our  trademarks is crucial as we attempt to build our brand
name  and  reputation.  Despite  actions  we take to  protect  our  intellectual
property  rights,  it may be  possible  for third  parties to copy or  otherwise
obtain and use our  intellectual  property  without  authorization or to develop
similar technology  independently.  In addition, legal standards relating to the
validity, enforceability and scope of protection of intellectual property rights
in Internet-related businesses are uncertain and still evolving. Although we are
not  currently  engaged  in any  lawsuits  for  the  purpose  of  defending  our
intellectual  property  rights,  we may need to engage in such litigation in the
future.  Moreover,  we may be unable to maintain  the value of our  intellectual
property rights in the future.


We could become  involved in costly and  time-consuming  disputes  regarding the
validity and enforceability of recently issued or pending patents.

     The Internet,  including the market for e-commerce and online  advertising,
direct  marketing and promotion,  is  characterized  by a rapidly evolving legal
landscape.  A variety  of patents  relating  to the  market  have been  recently
issued.   Other  patent  applications  may  be  pending.  It  is  possible  that
significant activity in this area may continue and that litigation may arise due
to the patent holder's efforts to enforce their patent rights.

     We may incur substantial  expense and management  attention may be diverted
if litigation occurs. Moreover,  whether or not claims against us have merit, we
may be required to enter into license  agreements or be subject to injunctive or
other equitable relief,  either of which would result in unexpected  expenses or
management distraction.


If third parties acquire domain names that are similar to our domain names, they
could  decrease the value of our trademarks and take customers away from our Web
sites.

     We currently hold the Internet domain names "aptimus.com",  "freeshop.com,"
"catalogsite.com,"  "desteo.com,"  "wwb.com" and  "clubfreeshop.com"  as well as
various  other  related  names.  We may be unable to prevent  third parties from
acquiring similar domain names,  which could reduce the value of our trademarks,
potentially  weaken our brand names and take  customers away from our Web sites.
Domain  names  generally  are  regulated  by  Internet  regulatory  bodies.  The
regulation  of domain  names in the United  States and in foreign  countries  is
subject  to  change  in the  near  future.  Regulatory  bodies  could  establish
additional  top-level  domains,  appoint  additional  domain name  registrars or
modify the  requirements  for holding  domain names.  The  relationship  between
regulations  governing  domain names and laws protecting  trademarks and similar
intellectual property rights is unclear.  Therefore, we may be unable to prevent
third  parties  from  acquiring  domain  names that  infringe  on, or  otherwise
decrease the value of, our trademarks and other intellectual property rights. We
believe there are online  companies in other  countries  using domain names that
potentially  infringe on our  trademarks.  We may be unable to prevent them from
using these domain names,  and this use may decrease the value of our trademarks
and our brand name.


We may face litigation and liability for information displayed on our Web sites.

     We may be  subjected  to claims for  defamation,  negligence,  copyright or
trademark  infringement  and  various  other  claims  relating to the nature and
content of  materials  we publish on our Web sites.  These  types of claims have
been brought,  sometimes  successfully,  against online services in the past. We
could also face claims  based on the  content  that is  accessible  from our Web
sites through links to other Web sites. Any litigation arising from these


<PAGE>


claims would likely result in  substantial  costs and diversion of resources and
management  attention,  and an  unsuccessful  defense to one or more such claims
could result in material damages.  We have no insurance coverage for these types
of claims.


Security and privacy  breaches  could subject us to litigation and liability and
deter consumers from using our Web sites.

     We could be subject to litigation and liability if third parties  penetrate
our network security or otherwise  misappropriate  our users' personal or credit
card information. This liability could include claims for unauthorized purchases
with credit card  information,  impersonation or other similar fraud claims.  It
could also include claims for other misuses of personal information, such as for
unauthorized  marketing purposes. In addition,  the Federal Trade Commission and
other  federal  and state  agencies  have been  investigating  various  Internet
companies  in  connection  with their use of personal  information.  We could be
subject to investigations and enforcement actions by these or other agencies. In
addition, we rent customer names and street addresses to third parties. Although
we provide an  opportunity  for our  customers  to remove  their  names from our
rental list, we  nevertheless  may receive  complaints  from customers for these
rentals.

     The  need  to  transmit  confidential   information  securely  has  been  a
significant barrier to electronic commerce and communications over the Internet.
Any compromise of security could deter people from using the Internet in general
or,  specifically,  from using the Internet to conduct transactions that involve
transmitting confidential  information,  such as purchases of goods or services.
Many  marketers  seek to offer  their  products  and  services  on our Web sites
because  they want to  encourage  people to use the  Internet to purchase  their
goods or services.  Internet  security  concerns could  frustrate these efforts.
Also, our relationships with consumers may be adversely affected if the security
measures we use to protect their personal  information  prove to be ineffective.
We cannot predict whether events or developments  will result in a compromise or
breach of the technology we use to protect customers' personal  information.  We
have no insurance coverage for these types of claims.

     Furthermore,  our computer  servers may be vulnerable to computer  viruses,
physical or electronic break-ins and similar disruptions.  We may need to expend
significant additional capital and other resources to protect against a security
breach or to alleviate problems caused by any such breaches. We may be unable to
prevent or remedy all security  breaches.  If any of these  breaches  occur,  we
could lose marketing clients and visitors to our network of Web sites.


We may  need  additional  financing,  and our  prospects  for  obtaining  it are
uncertain.

     Our business  does not  currently  generate the cash  necessary to fund our
operations.  Should it become  necessary,  we may be unable to obtain additional
financing  in the  future.  We  currently  anticipate  that our  available  cash
resources  will  be  sufficient  to  meet  our  currently   anticipated  capital
expenditures  and working capital  requirements for at least the next 12 months.
Thereafter,  we may need to raise  additional  funds to develop  or enhance  our
services or  products,  fund  expansion,  respond to  competitive  pressures  or
acquire  businesses or  technologies.  Unanticipated  expenses,  poor  financial
results or unanticipated  opportunities that require financial commitments could
give  rise to  earlier  financing  requirements.  If we raise  additional  funds
through the issuance of equity or convertible  debt  securities,  the percentage
ownership of our existing  shareholders  would be reduced,  and these securities
might  have  rights,  preferences  or  privileges  senior to those of our common
stock.  Additional  financing  may not be  available  on terms  favorable to the
Company,  or at all. If adequate funds are not available or are not available on
acceptable terms, our ability to fund our expansion,  take advantage of business
opportunities,  develop or enhance services or products or otherwise  respond to
competitive  pressures  would be  significantly  limited,  and we might  need to
significantly restrict our operations.


Risks Related to Our Industry

If the  acceptance of online  advertising  and online direct  marketing does not
continue to increase, our business will suffer.

     The demand for online  marketing  may not develop to a level  sufficient to
support our continued  operations or may develop more slowly than we expect.  We
expect to derive almost all of our revenues from contracts with


<PAGE>


marketer  clients under which we provide online  marketing  services through our
Web sites and email  newsletters.  The Internet has not existed long enough as a
marketing  medium to  demonstrate  its  effectiveness  relative  to  traditional
marketing  methods.  Marketers  that have  historically  relied  on  traditional
marketing  methods may be  reluctant  or slow to adopt  online  marketing.  Many
marketers  have  limited or no  experience  using the  Internet  as a  marketing
medium.  In addition,  marketers  that have  invested  substantial  resources in
traditional  methods of marketing may be reluctant to reallocate these resources
to online marketing. Those companies that have invested a significant portion of
their marketing budgets in online marketing may decide after a time to return to
more traditional  methods if they find that online marketing is a less effective
method of  promoting  their  products and services  than  traditional  marketing
methods.

     We  do  not  know  if  accepted   industry   standards  for  measuring  the
effectiveness of online marketing will develop. An absence of accepted standards
for  measuring   effectiveness   could  discourage   companies  from  committing
significant resources to online marketing. There are a variety of pricing models
for marketing on the Internet.  We cannot predict which,  if any, will emerge as
the industry standard.  Absence of such a standard makes it difficult to project
our future pricing and revenues.

     Email marketing is also vulnerable to potential  negative public perception
associated  with  unsolicited  email,  known as "spam."  Although we do not send
unsolicited  email,  public  perception,  press reports or  governmental  action
related to spam could reduce the overall  demand for email  marketing in general
and our email newsletters in particular.


If we are unable to adapt to rapid changes in the online marketing industry, our
business will suffer.

     Online  marketing  is  characterized  by  rapidly  changing   technologies,
frequent new product and service  introductions,  short  development  cycles and
evolving  industry  standards.  We may incur  substantial  costs to  modify  our
services or infrastructure to adapt to these changes and to maintain and improve
the performance,  features and reliability of our services.  We may be unable to
successfully  develop  new  services on a timely  basis or achieve and  maintain
market acceptance.


We face risks from potential government regulation and other legal uncertainties
relating to the Internet.

     Laws and regulations  that apply to Internet  communications,  commerce and
advertising are becoming more prevalent.  The adoption of such laws could create
uncertainty  in use of the  Internet  and reduce  the  demand for our  services.
Recently,  Congress  enacted  legislation  regarding  children's  privacy on the
Internet.  Additional  laws and  regulations  may be  proposed  or adopted  with
respect  to the  Internet,  covering  issues  such as user  privacy,  freedom of
expression,  pricing,  content and quality of products and  services,  taxation,
advertising,  intellectual property rights and information security. The passage
of legislation  regarding  user privacy or direct  marketing on the Internet may
reduce  demand  for our  services  or limit  our  ability  to  provide  customer
information  to marketers.  Furthermore,  the growth of electronic  commerce may
prompt calls for more  stringent  consumer  protection  laws.  For example,  the
European Union  recently  adopted a directive  addressing  data privacy that may
result in limits on the collection and use of consumer information. The adoption
of  consumer  protection  laws  that  apply to  online  marketing  could  create
uncertainty in Internet usage and reduce the demand for our services.

     In  addition,  we are not certain how our  business  may be affected by the
application  of existing  laws  governing  issues  such as  property  ownership,
copyrights,  encryption and other intellectual property issues, taxation, libel,
obscenity and export or import matters.  It is possible that future applications
of these laws to our business  could reduce demand for our services or in crease
the cost of doing business as a result of litigation costs or increased  service
delivery costs.

     Our  services  are  available  on the  Internet  in many states and foreign
countries,  and these states or foreign countries may claim that we are required
to qualify to do business in their jurisdictions. Currently, we are qualified to
do business only in Washington, Minnesota and California. Our failure to qualify
in other  jurisdictions  if we were  required to do so could subject us to taxes
and  penalties  and could  restrict  our ability to enforce  contracts  in those
jurisdictions.





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