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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Date of Report (Date of earliest event reported) March 22, 2000
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Kana Communications, Inc.
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(Exact name of registrant as specified in its charter)
Delaware 77-0435679
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(State or other jurisdiction (Commission (IRS Employer
of incorporation) File Number) Identification No.)
740 Bay Road, Redwood City, California 94063
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(Address of principal executive offices) (Zip Code)
Registrant's telephone number, including area code (650) 298-9282
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(Former name or former address, if changed since last report)
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ITEM 4. CHANGES IN REGISTRANT'S CERTIFYING ACCOUNTANTS
KPMG LLP was previously the principal accountants for Kana Communications, Inc.
On March 22, 2000, that firm's appointment as principal accountants was
terminated. The decision to change accountants was approved by the audit
committee of the board of directors of the Company.
In connection with the audits of the fiscal years ended December 31, 1998 and
1999, and the subsequent interim period through March 22, 2000, there were no
disagreements with KPMG LLP on any matter of accounting principles or practices,
financial statement disclosure, or auditing scope or procedures, which
disagreements, if not resolved to their satisfaction, would have caused them to
make reference in connection with their opinion to the subject matter of the
disagreement.
The audit reports of KPMG LLP on the consolidated financial statements of Kana
Communications, Inc. as of and for the years ended December 31, 1998 and 1999,
did not contain any adverse opinion or disclaimer of opinion, nor were they
qualified or modified as to uncertainty, audit scope, or accounting principles.
A letter from KPMG LLP is attached as Exhibit 99.1.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as
amended, the Registrant has duly caused this report to be signed on its behalf
by the undersigned hereunto duly authorized.
KANA COMMUNICATIONS, INC.
Dated: March 29, 2000 By: /S/ MICHAEL J. MCCLOSKEY
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Michael J. McCloskey
Chief Executive Officer
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EXHIBIT INDEX
Exhibit
Number Description of Document
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99.1 Letter from KPMG LLP
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EXHIBIT 99.1
March 29, 2000
Securities and Exchange Commission
Washington, D.C. 20549
Ladies and Gentlemen:
We were previously principal accountants for Kana Communications, Inc.
and, under the date of January 20, 2000, except as to Note 8, which is as of
February 11, 2000, we reported on the consolidated financial statements of Kana
Communications, Inc. and subsidiary as of and for the years ended December 31,
1998 and 1999. On March 22, 2000, our appointment as principal accountants was
terminated. We have read Kana Communications, Inc.'s statements included under
Item 4 of its Form 8-K dated March 29, 2000, and we agree with such statements,
except that we are not in a position to agree or disagree with Kana
Communications Inc.'s statement that the decision to change was approved by the
Audit Committee of the Board of Directors.
Very truly yours,
/s/ KPMG LLP
