<TABLE> <S> <C>
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM KANA
COMMUNICATIONS, INC'S REPORT ON FORM S-1 FOR THE PERIOD ENDED JUNE 30, 2000 AND
IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH
FINANCIAL STATEMENTS
</LEGEND>
<MULTIPLIER> 1000
<CURRENCY> USD
<S> <C>
<PERIOD-TYPE> 3-mos
<FISCAL-YEAR-END> Dec-31-2000
<PERIOD-START> Apr-1-2000
<PERIOD-END> Jun-30-2000
<EXCHANGE-RATE> 1
<CASH> 159,760
<SECURITIES> 3,082
<RECEIVABLES> 31,719
<ALLOWANCES> 0
<INVENTORY> 0
<CURRENT-ASSETS> 199,763
<PP&E> 22,249
<DEPRECIATION> 0
<TOTAL-ASSETS> 3,741,444
<CURRENT-LIABILITIES> 83,351
<BONDS> 0
0
0
<COMMON> 93
<OTHER-SE> 3,657,738
<TOTAL-LIABILITY-AND-EQUITY> 3,741,444
<SALES> 22,903
<TOTAL-REVENUES> 36,173
<CGS> 801
<TOTAL-COSTS> 15,605
<OTHER-EXPENSES> 321,848
<LOSS-PROVISION> 0
<INTEREST-EXPENSE> 0
<INCOME-PRETAX> (301,280)
<INCOME-TAX> 0
<INCOME-CONTINUING> (299,389)
<DISCONTINUED> 0
<EXTRAORDINARY> 0
<CHANGES> 0
<NET-INCOME> (299,389)
<EPS-BASIC> (4.53)
<EPS-DILUTED> (4.53)
</TABLE>