<TABLE> <S> <C>
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM KANA
COMMUNICATIONS, INC'S QUARTERLY REPORT ON FORM 10-Q FOR THE PERIOD ENDED MARCH
31, 2000 AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL
STATEMENTS
</LEGEND>
<MULTIPLIER> 1,000
<S> <C>
<PERIOD-TYPE> 3-MOS
<FISCAL-YEAR-END> DEC-31-2000
<PERIOD-START> JAN-01-2000
<PERIOD-END> MAR-31-2000
<CASH> 18,414
<SECURITIES> 17,254
<RECEIVABLES> 9,595
<ALLOWANCES> 0
<INVENTORY> 0
<CURRENT-ASSETS> 47,587
<PP&E> 12,776
<DEPRECIATION> 0
<TOTAL-ASSETS> 64,359
<CURRENT-LIABILITIES> 26,294
<BONDS> 0
0
0
<COMMON> 61
<OTHER-SE> 37,642
<TOTAL-LIABILITY-AND-EQUITY> 64,359
<SALES> 7,329
<TOTAL-REVENUES> 10,688
<CGS> 143
<TOTAL-COSTS> 4,175
<OTHER-EXPENSES> 21,604
<LOSS-PROVISION> 0
<INTEREST-EXPENSE> 0
<INCOME-PRETAX> (14,411)
<INCOME-TAX> 37
<INCOME-CONTINUING> (14,448)
<DISCONTINUED> 0
<EXTRAORDINARY> 0
<CHANGES> 0
<NET-INCOME> (14,448)
<EPS-BASIC> (0.27)
<EPS-DILUTED> (0.27)
</TABLE>