UNITED PARCEL SERVICE INC
10-Q, 2000-11-14
TRUCKING & COURIER SERVICES (NO AIR)
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                    SECURITIES AND EXCHANGE COMMISSION


                          Washington, D.C. 20549
--------------------------------------------------------------------------
                                FORM 10-Q



               Quarterly Report Under Section 13 or 15 (d)
                  of the Securities Exchange Act of 1934
--------------------------------------------------------------------------
                 For the Quarter Ended September 30, 2000


                      Commission file number 0-4714


                       United Parcel Service, Inc.
--------------------------------------------------------------------------
           (Exact name of registrant specified in its charter)


 Delaware                                                    58-2480149
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(State or other jurisdiction of                        (I.R.S. Employer
 incorporation or organization)                      Identification No.)


55 Glenlake Parkway, NE

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Atlanta, Georgia                                                  30328
(Address of principal executive office)                       (Zip Code)


Registrant's telephone number, including area code (404) 828-6000


                              Not Applicable

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Former name, address and fiscal year, if changed since last report


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15 (d) of the  Securities  and Exchange Act of 1934
during  the  preceding  12  months,  and (2) has  been  subject  to such  filing
requirements for the past 90 days.

YES   X       NO


           Class A and B Common Stock, par value $.01 per share
--------------------------------------------------------------------------
                             (Title of Class)


          967,128,260 Class A shares, 164,309,050 Class B shares
--------------------------------------------------------------------------
                    Outstanding as of November 10, 2000


<PAGE>

                      PART I. FINANCIAL INFORMATION

Item 1.  Financial Statements
<TABLE>
<CAPTION>

              UNITED PARCEL SERVICE, INC., AND SUBSIDIARIES
                       CONSOLIDATED BALANCE SHEETS
           September 30, 2000  (unaudited)  and  December  31, 1999 (In millions
             except share and per share amounts)
<S>                                                                     <C>            <C>

                                                                        September 30,  December 31,
Assets                                                                     2000           1999
                                                                        -----------    -----------
Current Assets:
    Cash & cash equivalents                                                $ 1,670         $4,204
    Marketable securities & short-term investments                           1,922          2,074
    Accounts receivable                                                      3,383          3,167
    Prepaid employee benefit costs                                           1,626          1,327
    Materials, supplies & other prepaid expenses                               506            366
                                                                        -----------    -----------
         Total Current Assets                                                9,107         11,138
Property, Plant & Equipment (including aircraft under capitalized
       lease obligations) - at cost, net of accumulated depreciation &
       amortization of $9,442 in 2000 and $8,891 in 1999                    11,721         11,579
Other Assets                                                                   584            326
                                                                        -----------    -----------
                                                                           $21,412       $ 23,043
                                                                        ===========    ===========
Liabilities & Shareowners' Equity

Current Liabilities:
    Commercial paper                                                         $ 955          $   -
    Accounts payable                                                         1,433          1,295
    Accrued wages & withholdings                                             1,740            998
    Dividends payable                                                            -            361
    Tax assessment                                                             146            457
    Income taxes payable                                                       396             50
    Current maturities of long-term debt                                       263            512
    Other current liabilities                                                  686            525
                                                                        -----------    -----------
         Total Current Liabilities                                           5,619          4,198
                                                                        -----------    -----------
Long-Term Debt (including capitalized lease obligations)                     2,052          1,912
                                                                        -----------    -----------
Accumulated Postretirement Benefit Obligation, Net                           1,049            990
                                                                        -----------    -----------
Deferred Taxes, Credits & Other Liabilities                                  3,426          3,469
                                                                        -----------    -----------
Shareowners' Equity:
    Preferred stock, no par value, authorized 200,000,000 shares,
      none issued                                                                -              -
    Class A common stock, par value $.01 per share,
      authorized 4,600,000,000 shares, issued
      988,395,928 and 1,101,295,534 in 2000 and 1999                            10             11
    Class B common stock, par value $.01 per share,
      authorized 5,600,000,000 shares, issued
      146,553,441 and 109,400,000 in 2000 and 1999                               1              1
    Additional paid-in capital                                                 345          5,096
    Retained earnings                                                        9,152          7,536
    Accumulated other comprehensive loss                                      (242)          (170)
                                                                        -----------    -----------
                                                                             9,266         12,474
                                                                        -----------    -----------
                                                                           $21,412       $ 23,043
                                                                        ===========    ===========
</TABLE>

        See notes to unaudited consolidated financial statements.

<PAGE>

                  UNITED PARCEL SERVICE, INC., AND SUBSIDIARIES
                        STATEMENTS OF CONSOLIDATED INCOME
       Three Months and Nine Months Ended September 30, 2000 and 1999
                     (In millions except per share amounts)
                               (unaudited)

                                Three Months Ended         Nine Months Ended
                                   September 30,             September 30,
                                -------------------     -----------------------
                                  2000       1999           2000        1999
                                ---------  ---------     ----------- -----------

Revenue                          $ 7,367    $ 6,715        $ 21,871    $ 19,606
                                ---------  ---------     ----------- -----------

Operating Expenses:
    Compensation and benefits      4,072      3,849          12,189      11,226
    Other                          2,134      1,876           6,274       5,522
                                ---------  ---------     ----------- -----------
                                   6,206      5,725          18,463      16,748
                                ---------  ---------     ----------- -----------
Operating Profit                   1,161        990           3,408       2,858
                                ---------  ---------     ----------- -----------

Other Income and (Expense):
    Investment income                 71         45             466         115
    Interest expense                 (41)       (65)           (158)       (170)
    Tax assessment                     -          -               -      (1,786)
    Miscellaneous, net               (20)        (8)            (32)        (30)
                                ---------  ---------     ----------- -----------
                                      10        (28)            276      (1,871)
                                ---------  ---------     ----------- -----------
Income Before Income Taxes         1,171        962           3,684         987

Income Taxes                         469        385           1,474         765
                                ---------  ---------     ----------- -----------
Net Income                         $ 702      $ 577          $2,210       $ 222
                                =========  =========     =========== ===========
Basic Earnings Per Share           $0.62      $0.53          $ 1.91      $ 0.20
                                =========  =========     =========== ===========
Diluted Earnings Per Share         $0.60      $0.52          $ 1.87      $ 0.20
                                =========  =========     =========== ===========





        See notes to unaudited consolidated financial statements.

<PAGE>
<TABLE>
<CAPTION>

              UNITED PARCEL SERVICE, INC., AND SUBSIDIARIES
              CONSOLIDATED STATEMENT OF SHAREOWNERS' EQUITY
                   Nine Months Ended September 30, 2000
                  (In millions except per share amounts)
                               (unaudited)

<S>                               <C>       <C>     <C>      <C>     <C>        <C>       <C>            <C>
                                     Class A           Class B                             Accumulated
                                   Common Stock      Common Stock    Additional               Other         Total
                                  ----------------  ---------------   Paid-In   Retained  Comprehensive  Shareowners'
                                  Shares    Amount  Shares   Amount   Capital   Earnings      Loss         Equity
                                  -------   ------  ------   ------  ---------- --------- -------------  ------------
Balance, January 1, 2000           1,101     $ 11     109       $1      $5,096    $7,536        $ (170)     $ 12,474
    Comprehensive income:
      Net income                       -        -       -        -           -     2,210             -         2,210
      Foreign currency
         adjustments                   -        -       -        -           -         -           (77)          (77)
      Unrealized gain on
         marketable securities         -        -       -        -           -         -             5             5
                                                                                                         ------------
    Comprehensive income                                                                                       2,138
                                                                                                         ------------

    Dividends ($0.51 per share)        -        -       -        -           -      (594)            -          (594)
    Stock award plans                  5        -       -        -         113         -             -           113
    Common stock purchases:
      Tender offer                   (68)      (1)      -        -      (4,069)        -             -        (4,070)
      Other                           (9)       -      (4)       -        (813)        -             -          (813)
    Common stock issuances             1        -       -        -          18         -             -            18
    Conversion of Class A Common
      Stock to Class B Common
      Stock                          (42)       -      42        -           -         -             -             -
                                  -------   ------  ------   ------  ---------- --------- -------------  ------------
Balance, September 30, 2000          988     $ 10     147       $1       $ 345    $9,152        $ (242)      $ 9,266
                                  =======   ======  ======   ======  ========== ========= =============  ============
</TABLE>

        See notes to unaudited consolidated financial statements.

<PAGE>
<TABLE>
<CAPTION>

              UNITED PARCEL SERVICE, INC., AND SUBSIDIARIES
                  CONSOLIDATED STATEMENTS OF CASH FLOWS
              Nine Months Ended September 30, 2000 and 1999
                              (In millions)
                               (unaudited)
<S>                                                                   <C>         <C>
                                                                       Nine Months Ended
                                                                         September 30,
                                                                       -------------------
                                                                         2000       1999
                                                                       --------   --------
Cash flows from operating activities:

    Net income                                                          $2,210       $222
      Adjustments to reconcile net income
         to net cash from operating activities:
           Depreciation and amortization                                   864        850
           Postretirement benefits                                          59         18
           Deferred taxes, credits, and other                               (9)       (79)
           Stock award plans                                               415        304
           Gain on investments and sale of business                       (263)         -
           Changes in assets and liabilities:
                Accounts receivable                                       (216)      (132)
                Prepaid employee benefit costs                            (299)      (294)
                Materials, supplies and other prepaid expenses            (140)       (54)
                Accounts payable                                           138         (9)
                Accrued wages and withholdings                             371        241
                Dividends payable                                         (361)      (247)
                Tax assessment                                            (311)       621
                Income taxes payable                                       481         55
                Other current liabilities                                   98         45
                                                                       --------   --------

      Net cash from operating activities                                 3,037      1,541
                                                                       --------   --------

Cash flows from investing activities:

    Capital expenditures                                                (1,247)    (1,080)
    Disposals of property, plant and equipment                             204        155
    Purchases of marketable securities and short-term investments       (3,423)    (2,089)
    Sales and maturities of marketable securities and short-term
      investments                                                        3,806      1,785
    Construction funds in escrow                                            59       (138)
    Other asset receipts (payments)                                       (272)        15
                                                                       --------   --------
      Net cash (used in) investing activities                             (873)    (1,352)
                                                                       --------   --------

Cash flows from financing activities:

    Proceeds from borrowings                                             1,643      1,617
    Repayments of borrowings                                              (793)      (246)
    Purchases of common stock via tender                                (4,070)         -
    Other purchases of common stock                                       (813)    (1,196)
    Issuances of common stock pursuant to stock awards and employee
      stock purchase plans                                                  70        684
    Dividends                                                             (594)      (311)
    Other transactions                                                    (118)       (10)
                                                                       --------   --------
      Net cash (used in) financing activities                           (4,675)       538
                                                                       --------   --------
Effect of exchange rate changes on cash                                    (23)       (12)
                                                                       --------   --------

Net increase (decrease) in cash and cash equivalents                    (2,534)       715
Cash and cash equivalents:
    Beginning of period                                                  4,204      1,240
                                                                       --------   --------
    End of period                                                       $1,670     $1,955
                                                                       ========   ========
Cash paid during the period for:
    Interest (net of amount capitalized)                                  $194       $927
                                                                       ========   ========
    Income taxes                                                          $905       $660
                                                                       ========   ========
</TABLE>

         See notes to unaudited consolidated financial statements

<PAGE>

              UNITED PARCEL SERVICE, INC., AND SUBSIDIARIES
           NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

1. For interim  consolidated  financial statement  purposes,  we compute our tax
provision on the basis of our estimated  annual  effective  income tax rate, and
provide for accruals  under our various  employee  benefit  plans for each three
month period based on one quarter of the estimated annual expense.

2. In our opinion, the accompanying interim,  unaudited,  consolidated financial
statements  contain all adjustments  (consisting of normal  recurring  accruals)
necessary to present fairly the financial position as of September 30, 2000, the
results of operations for the three and nine months ended September 30, 2000 and
1999, and cash flows for the nine months ended  September 30, 2000 and 1999. The
results  reported  in these  consolidated  financial  statements  should  not be
regarded as  necessarily  indicative  of results  that may be  expected  for the
entire year.

3. The following table sets forth the computation of basic and diluted  earnings
per share (in millions except per share amounts):
<TABLE>
<S>                                        <C>          <C>        <C>          <C>
                                            Three Months Ended      Nine Months Ended
                                              September 30,           September 30,
                                           ---------------------   ---------------------
                                             2000         1999        2000        1999
                                           --------     --------   ---------    --------
Numerator:
    Numerator for basic and diluted
      earnings per share -
         Net income                          $ 702        $ 577      $2,210       $ 222
                                           ========     ========   =========    ========
Denominator:
    Weighted-average shares -
      Denominator for basic earnings
         per share                           1,140        1,094       1,158       1,107
Effect of dilutive securities:
    Contingent shares -
      Management incentive awards                9           15           6          11
      Stock option plans                        15            9          17           8
                                           --------     --------   ---------    --------


Denominator for diluted earnings
    per share                                1,164        1,118       1,181       1,126
                                           =======      =======    =========    ========


Basic Earnings Per Share                     $0.62        $0.53      $ 1.91       $0.20
                                           ========     ========   =========    ========

Diluted Earnings Per Share                   $0.60        $0.52      $ 1.87       $0.20
                                           ========     ========   =========    ========
</TABLE>

<PAGE>

              UNITED PARCEL SERVICE, INC., AND SUBSIDIARIES
           NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                                (continued)

4. On August 9, 1999 the U.S.  Tax Court  issued an opinion  unfavorable  to UPS
regarding a Notice of Deficiency asserting that we are liable for additional tax
for the 1983 and 1984 tax  years.  The Court  held that we are liable for tax on
income of Overseas Partners Ltd. ("OPL"), a Bermuda company, which had reinsured
excess value package insurance purchased by our customers beginning in 1984. The
Court held that for the 1984 tax year we are liable for taxes of $31  million on
income  reported  by OPL,  penalties  and  penalty  interest  of $93 million and
interest for a total after-tax exposure estimated at approximately $246 million.
In  February  2000,  the U.S.  Tax Court  entered a decision  in accord with its
opinion.

      In addition,  during the first quarter of 1999, the IRS issued two Notices
of  Deficiency  asserting  that we are  liable for  additional  tax for the 1985
through  1987 tax  years,  and the 1988  through  1990 tax  years.  The  primary
assertions  by the  IRS  relate  to the  reinsurance  of  excess  value  package
insurance,  the  issue  raised  for the 1984 tax  year.  The IRS has  based  its
assertions on the same theories included in the 1983-1984 Notice of Deficiency.

      The IRS has taken  similar  positions  for tax years  subsequent  to 1990.
Based on the Tax Court opinion,  we currently  estimate that our total after-tax
exposure for the tax years 1984 through 1999 could be as high as $2.353 billion.
We believe that a number of aspects of the Tax Court decision are incorrect, and
we have  appealed  the  decision to the U.S.  Court of Appeals for the  Eleventh
Circuit.

      In the  second  quarter  1999  financial  statements,  we  recorded  a tax
assessment charge of $1.786 billion,  which included an amount for related state
tax liabilities.  The charge included taxes of $915 million and interest of $871
million.  This  assessment  resulted in a tax benefit of $344 million related to
the interest  component of the  assessment.  As a result,  our net charge to net
income for the tax assessment was $1.442 billion, increasing our total after-tax
reserve at that time with respect to these  matters to $1.672  billion.  The tax
benefit of deductible interest is included in income taxes; however,  since none
of the income on which this tax  assessment is based is our income,  we have not
classified the tax charge as income taxes.

      We  determined  the size of our reserve with  respect to these  matters in
accordance with generally accepted  accounting  principles based on our estimate
of our most likely liability. In making this determination, we concluded that it
was more likely that we would be required to pay taxes on income reported by OPL
and interest,  but that it was not probable that we would be required to pay any
penalties and penalty interest. If penalties and penalty interest ultimately are
determined to be payable,  we would have to record an additional charge of up to
$681 million.

<PAGE>

              UNITED PARCEL SERVICE, INC., AND SUBSIDIARIES
           NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                               (continued)

      On August 31, 1999, we deposited $1.349 billion, and on August 8, 2000, we
deposited an additional  $91 million,  with the IRS related to these matters for
the 1984  through  1994 tax years.  We included  the profit of the excess  value
package  insurance  program,  using the IRS's  methodology for calculating these
amounts,  for both 1998 and 1999 in  filings  we made with the IRS in the fourth
quarter of 1999.  In February  2000,  we  deposited  $339  million  with the IRS
related to these matters for the 1995 through 1997 tax years. These deposits and
filings were made in order to stop the accrual of interest, where applicable, on
that amount of the IRS's claim,  without  conceding the IRS's position or giving
up our right to appeal the Tax Court's decision.

      Effective  October 1, 1999, we implemented a new arrangement for providing
excess value package insurance for our customers through UPS subsidiaries.  This
new arrangement  results in including in our non-package  operating  segment the
operations  of  the  excess  value  package  insurance  program  offered  to our
customers.  This revised  arrangement  should eliminate the issues considered by
the Tax Court in the Notices of  Deficiency  relating  to OPL for periods  after
September 1999.

      The IRS has proposed  adjustments,  unrelated to the OPL matters discussed
above,   regarding  the  allowance  of  deductions  and  certain   losses,   the
characterization   of  expenses  as  capital  rather  than  ordinary,   and  our
entitlement to the investment tax credit and the research tax credit in the 1985
through 1990 tax years. These proposed adjustments,  if sustained,  would result
in $82 million in additional income tax expense.

      We expect that we will prevail on  substantially  all of these issues.  We
believe  that our practice of  expensing  the items that the IRS alleges  should
have  been  capitalized  is  consistent  with the  practices  of other  industry
participants.  Should  the  IRS  prevail,  however,  unpaid  interest  on  these
adjustments  through  September  30, 2000,  could  aggregate up to $270 million,
after the  benefit of related tax  deductions.  The IRS's  proposed  adjustments
include  penalties and penalty  interest.  We believe that the possibility  that
such  penalties and penalty  interest  will be sustained is remote.  The IRS has
taken  similar  positions  with  respect to some of these issues for each of the
years from 1991 through 1994 and we expect the IRS to take similar positions for
the years 1995 through 1999. We believe the eventual  resolution of these issues
will not result in a material adverse effect on our financial condition, results
of operations or liquidity.

      We are a defendant in various employment-related lawsuits. In our opinion,
none of these  cases is  expected  to have a  material  effect on our  financial
condition, results of operations or liquidity.

<PAGE>

              UNITED PARCEL SERVICE, INC., AND SUBSIDIARIES
           NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                                (continued)

      We have been named as a defendant in 18 lawsuits that seek to hold us (and
in three cases,  other  defendants)  liable for the  collection  of premiums for
excess value package  insurance in connection with package shipments since 1984.
These  cases  generally  claim that we acted as an insurer in  violation  of our
shipping   contract  and  without   complying  with  state  insurance  laws  and
regulations,  and  that  the  price  for  excess  value  package  insurance  was
excessive;  one case alleges  violations of federal  antitrust  laws. An amended
consolidated  complaint  also alleges a violation  of the federal RICO  statute.
Seventeen  of these cases have been  consolidated  for  pre-trial  purposes in a
multi-district litigation proceeding before the United States District Court for
the Southern District of New York. We are in the process of having the remaining
case consolidated into the multi-district litigation proceeding. These cases are
in their  initial  stages,  no discovery  has  commenced,  and no class has been
certified.  These  actions  all  developed  after  the  August 9, 1999 Tax Court
opinion was  rendered.  We believe the  allegations  have no merit and intend to
defend  them  vigorously.  The  ultimate  resolution  of  these  matters  cannot
presently be determined.

      On  November  22,   1999,   the  U.S.   Occupational   Safety  and  Health
Administration proposed regulations to mandate an ergonomics standard that would
require American industry to make significant  changes in the workplace in order
to reduce the incidence of musculoskeletal complaints such as low back pain. The
exact  changes in the  workplace  that might be  required  to comply  with these
standards are not specified in the proposal.  If OSHA enforced these regulations
by seeking the same  ergonomic  measures it has  advocated in the past under its
general  authority  to remedy  "recognized  hazards,"  however,  it might demand
extensive changes in the physical layout of our distribution  centers as well as
the  hiring  of  significant  numbers  of  additional  full-time  and  part-time
employees. Our competitors,  as well as the remainder of American industry, also
would incur proportionately comparable costs.

      We, our  competitors  and other affected  parties have filed comments with
OSHA  challenging the medical support and economic and technical  feasibility of
the proposed  regulations.  We do not believe  that OSHA has  complied  with the
statutory mandate of establishing significant risk of material health impairment
or has properly  analyzed the costs and benefits of these proposed  regulations.
We and  other  affected  parties  would  have the  right  to  appeal  any  final
ergonomics  standard to an appropriate  federal court of appeals.  We anticipate
that such a standard  would be rejected by the  reviewing  court.  If  ergonomic
regulations resembling the current proposal were sustained by a reviewing court,
we  believe  that  we  would  prevail  in an  enforcement  proceeding  based  on
substantial   defenses   including  the  vagueness  of  the  standards  and  the
technological and economic feasibility of costly abatement measures.

<PAGE>

              UNITED PARCEL SERVICE, INC., AND SUBSIDIARIES
           NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                               (continued)

      OSHA has taken the position that the cost of compliance  with the proposed
regulations will be only $4.2 billion per year over a ten-year period for all of
American  industry.  We believe that these  estimates are  unrealistic.  We have
attempted  to  estimate  the costs of  compliance  if OSHA  adopts the  proposed
regulations  and  applies  them in the same way as it  sought to apply its prior
unsuccessful  attempts to impose ergonomic measures under its general authority.
Based on this experience and assuming that,  contrary to our expectations,  OSHA
were able to obtain court orders applying to all of our facilities that mandated
compliance with these regulations, we estimate that the cost of compliance could
be  approximately  $20 billion in initial costs,  which would be incurred over a
period of years, and approximately $5 billion in incremental  annual costs. Such
expenditures,  if required to be incurred, would materially and adversely affect
our financial condition, results of operations or liquidity.

      In addition,  we are a defendant in various  other  lawsuits that arose in
the normal course of business.  In our opinion,  none of these cases is expected
to have a material effect on our financial  condition,  results of operations or
liquidity.

5. We report our operations in three segments: U.S. domestic package operations,
international package operations and non-package operations.  Package operations
represent our core business and are divided into regional  operations around the
world. Regional operations managers are responsible for both domestic and export
operations  within their geographic  region.  International  package  operations
include  shipments  wholly  outside  the U.S. as well as  shipments  with either
origin or delivery outside the U.S.  Non-package  operations,  which include the
UPS Logistics Group,  are distinct from package  operations and are thus managed
and reported separately.

      Segment information for the three and nine months ended September 30, 2000
and 1999, is as follows (in millions):

                            Three Months Ended        Nine Months Ended
                               September 30,            September 30,
                           ----------------------   -----------------------
                              2000        1999         2000         1999
                           ----------  ----------   ----------  -----------
Revenue:
    U.S. domestic package     $5,928      $5,574      $17,659      $16,239
    International package      1,028         909        3,074        2,702
    Non-package                  411         232        1,138          665
                           ----------  ----------   ----------  -----------
      Consolidated            $7,367      $6,715      $21,871      $19,606
                           ==========  ==========   ==========  ===========

Operating profit:
    U.S. domestic package     $1,043        $916      $ 2,954      $ 2,603
    International package         58          47          207          170
    Non-package                   60          27          247           85
                           ----------  ----------   ----------  -----------
      Consolidated            $1,161        $990      $ 3,408      $ 2,858
                           ==========  ==========   ==========  ===========


<PAGE>

              UNITED PARCEL SERVICE, INC., AND SUBSIDIARIES
           NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
                               (continued)

      Non-package  operating  profit  included $24 and $28 million for the three
months ended September 30, 2000 and 1999, respectively,  and $77 and $85 million
for the nine  months  ended  September  30,  2000  and  1999,  respectively,  of
intersegment  profit,  with a corresponding  amount of operating expense,  which
reduces operating profit, included in the U.S. domestic package segment.

6. The major  components  of other  operating  expenses for the three months and
nine months ended September 30, 2000 and 1999, are as follows (in millions):

                              Three Months Ended            Nine Months Ended
                                 September 30,                September 30,
                           ------------------------     ------------------------
                              2000          1999           2000          1999
                           ---------     ----------     ---------     ----------
Repairs and maintenance        $246           $231          $726           $674
Depreciation and amortization   294            287           864            850
Purchased transportation        478            407         1,378          1,168
Fuel                            224            174           672            467
Other occupancy                  99             89           297            278
Other expenses                  793            688         2,337          2,085
                            --------     ----------     ---------     ----------
    Consolidated             $2,134         $1,876        $6,274         $5,522
                           =========     ==========     =========     ==========



7. In June 1998, the FASB issued  Statement No. 133,  "Accounting for Derivative
Instruments and Hedging Activities" ("FAS 133"), as amended by Statement No. 137
and No. 138, which  provides a  comprehensive  and  consistent  standard for the
recognition  and  measurement  of  derivatives  and  hedging  activities.   Upon
adoption,  all derivative instruments will be recognized on the balance sheet at
fair  value,  and  changes  in the  fair  values  of  such  instruments  must be
recognized  currently in earnings unless specific hedge accounting  criteria are
met. FAS 133 will be effective for us on January 1, 2001. Based on an evaluation
of our material derivative  instruments held at September 30, 2000, the adoption
of FAS 133 at that date  would not have had a material  impact on our  financial
position or results of operations.

8. Certain  prior  period  amounts  have been  reclassified  to conform to
the current period presentation.



<PAGE>

Item 2. Management's Discussion and Analysis of Financial Condition
        and Results of Operations

Three Months Ended September 30, 2000 and 1999

      The following tables set forth information  showing the change in revenue,
average daily package volume and average  revenue per piece,  both in dollars or
amounts and in percentage terms:

                                 Three Months Ended
                                   September 30,
                                 -------------------
                                   2000       1999           $          %
                                 --------   --------     ---------  --------
Revenue (in millions):
    U.S. domestic package:
      Next Day Air                $1,420     $1,344          $ 76       5.7 %
      Deferred                       690        649            41       6.3
      Ground                       3,818      3,581           237       6.6
                                 --------   --------     ---------
    Total U.S. domestic package    5,928      5,574           354       6.4
    International package:
      Domestic                       218        221            (3)     (1.4)
      Export                         698        605            93      15.4
      Cargo                          112         83            29      34.9
                                 --------   --------     ---------
    Total international package    1,028        909           119      13.1
    Non-package:
      UPS Logistics Group            268        197            71      36.0
      Other                          143         35           108     308.6
                                 --------   --------     ---------
    Total non-package                411        232           179      77.2
                                 --------   --------     ---------
      Consolidated                $7,367     $6,715          $652       9.7 %
                                 ========   ========     =========
Average Daily Package Volume

    (in thousands):                                          #
                                                         ---------
    U.S. domestic package:
      Next Day Air                 1,130      1,046            84       8.0 %
      Deferred                       845        789            56       7.1
      Ground                      10,345      9,849           496       5.0
                                 --------   --------     ---------
    Total U.S. domestic package   12,320     11,684           636       5.4
    International package:
      Domestic                       770        691            79      11.4
      Export                         366        298            68      22.8
                                 --------   --------     ---------
    Total international package    1,136        989           147      14.9
                                 --------   --------     ---------
      Consolidated                13,456     12,673           783       6.2 %
                                 ========   ========     =========

    Operating days in period          63         64

Average Revenue Per Piece:
    U.S. domestic package:                                  $
                                                         ---------
      Next Day Air                $19.95     $20.08        $(0.13)     (0.6)%
      Deferred                     12.96      12.85          0.11       0.9
      Ground                        5.86       5.68          0.18       3.2
    Total U.S. domestic package     7.64       7.45          0.19       2.6
    International:
      Domestic                      4.49       5.00         (0.51)    (10.2)
      Export                       30.27      31.72         (1.45)     (4.6)
    Total international package    12.80      13.05         (0.25)     (1.9)
      Consolidated                $ 8.07     $ 7.89        $ 0.18       2.3 %
                                 ========   ========     =========


<PAGE>

 Management's Discussion and Analysis of Financial Condition and Results
                        of Operations (continued)

      U.S. domestic package revenue increased 6.4% primarily due to volume gains
across all product lines,  continuing the trends  reported  during the first and
second  quarters of 2000.  Average daily package volume for our Ground  products
increased  5.0%,  or almost  one-half  million  packages  per day.  This  volume
increase,  combined  with a 3.2%  increase  in revenue  per piece for our Ground
products, accounted for approximately two-thirds of the overall revenue increase
for this segment.  The remaining  increase in U.S.  domestic package revenue was
due to continued volume growth for our Next Day Air and Deferred products.

      The increase in  international  package revenue of 13.1% was due to volume
growth for both our  domestic  and export  products,  offset by a decline in the
revenue  per piece for these  products.  This  decline  was  primarily  due to a
decline in the value of the Euro  relative  to the U.S.  dollar.  Excluding  the
impact of currency fluctuations, overall revenue per piece for our international
products would have  increased  4.4%. The 22.8% increase in average daily volume
for our export  products  represents our third  consecutive  quarter with volume
increases in excess of 20%.

      The  increase  in  non-package  revenue  resulted  primarily  from the new
arrangement  for providing  excess value package  insurance for our customers as
well  as  continued  growth  of the UPS  Logistics  Group.  Revenue  for the UPS
Logistics  Group increased by $71 million,  or 36.0%,  from $197 million to $268
million.

      Operating expenses  increased by $481 million,  or 8.4%, to $6.206 billion
during the third quarter of 2000.  Compensation and benefits expenses  increased
by $223 million while other  operating  expenses  increased  $258  million.  The
increase in other  operating  expenses  was  primarily  due to higher  purchased
transportation  costs,  higher fuel costs and claims expense associated with the
new arrangement for providing excess value package  insurance for our customers.
The increase in purchased  transportation  costs were primarily due to increased
business for our international and logistics operations,  while the $50 million,
or 28.7%,  increase in fuel costs was due to the increase in fuel prices and the
growth in volume,  partially offset by the cost reductions generated by our fuel
hedging program. International operating expenses were favorably impacted by the
decline in the value of the Euro relative to the U.S. dollar.

      To offset  the  increasing  fuel costs we have  experienced  over the last
several quarters and that we expect to continue into the future,  we implemented
a temporary 1.25% fuel surcharge  effective  August 7, 2000.  Approximately  $50
million in revenue was recorded during the quarter as a result of the surcharge.

      Our operating  margin improved from 14.7% during the third quarter of 1999
to 15.8% during the third quarter of 2000. The 15.8% operating margin represents
our fourth consecutive quarter with an operating margin in excess of 15.0%. This
improvement  continues our recently reported trends and is favorably impacted by
continued  product mix  improvements  and our  continued  successful  efforts in
obtaining profitable volume growth.

<PAGE>

 Management's Discussion and Analysis of Financial Condition and Results
                        of Operations (continued)

      The following table sets forth information showing the change in operating
profit, both in dollars (in millions) and in percentage terms:

                                        Three Months Ended
                                           September 30,            Change
                                      ----------------------   -----------------
     Operating Segment                   2000         1999         $         %
                                      ---------    ---------   --------  -------
U.S. domestic package                   $1,043       $  916     $127      13.9 %
International package                       58           47       11      23.4
Non-package                                 60           27       33     122.2
                                      ---------    ---------   ------
    Consolidated Operating Profit       $1,161       $  990     $171      17.3 %
                                      =========    =========   ======


      U.S.  domestic package  operating profit  increased over $100 million  due
to the volume and revenue improvements discussed previously.

      International package operating profit increased over 23% due to increased
volume and revenue,  and was realized despite  significantly  higher fuel costs.
Continuing the trends we have reported in previous  quarters,  this  improvement
was  well-balanced  across our  international  regions.  Excluding the impact of
currency fluctuations, this segment would have reported an additional $8 million
in operating profit during this period.

      The  increase in  non-package  operating  profit is largely due to the new
arrangement  for  providing  excess value package  insurance for our  customers,
which  contributed  $60  million  of  operating  profit  for the  quarter.  This
improvement  was offset in part by start-up  costs  associated  with UPS Service
Parts Logistics, UPS Capital Corporation and other initiatives.

      Our other income and expense  improved  $38  million,  from expense of $28
million  in the third  quarter  of 1999 to income  of $10  million  in the third
quarter  of  2000.  This  improvement  was  primarily  due to  higher  cash  and
marketable  securities balances that resulted in higher investment income, along
with lower debt balances outstanding which resulted in lower interest expense.

      Net income for the third  quarter of 2000  increased  by $125 million from
the third quarter of 1999.  This increase  resulted in an improvement in diluted
earnings per share from $0.52 in the third quarter of 1999 to $0.60 in the third
quarter of 2000.

<PAGE>

 Management's Discussion and Analysis of Financial Condition and Results
                        of Operations (continued)

Nine Months Ended September 30, 2000 and 1999

      The following table sets forth information  showing the change in revenue,
average daily package volume and average revenue per piece,  both in dollars and
in percentage terms:

                                Nine Months Ended
                                  September 30,
                               ---------------------
                                  2000        1999           $         %
                               ----------  ---------     ---------  -------
Revenue (in millions):
    U.S. domestic package:
      Next Day Air               $ 4,213    $ 3,834          $379      9.9 %
      Deferred                     2,074      1,897           177      9.3
      Ground                      11,372     10,508           864      8.2
                               ----------  ---------     ---------
    Total U.S. domestic package   17,659     16,239         1,420      8.7
    International package:
      Domestic                       673        680            (7)    (1.0)
      Export                       2,094      1,785           309     17.3
      Cargo                          307        237            70     29.5
                               ----------  ---------     ---------
    Total international package    3,074      2,702           372     13.8
    Non-package:
      UPS Logistics Group            696        566           130     23.0
      Other                          442         99           343    346.5
                               ----------  ---------     ---------
    Total non-package              1,138        665           473     71.1
                               ----------  ---------     ---------
      Consolidated               $21,871    $19,606        $2,265     11.6 %
                               ==========  =========     =========

Average Daily Package Volume

    (in thousands):                                          #
                                                         ---------
    U.S. domestic package:
      Next Day Air                 1,104      1,012            92      9.1 %
      Deferred                       851        790            61      7.7
      Ground                      10,193      9,709           484      5.0
                               ----------  ---------     -------
    Total U.S. domestic package   12,148     11,511           637      5.5
    International package:
      Domestic                       758        686            72     10.5
      Export                         356        290            66     22.8
                               ----------  ---------     ---------
    Total international package    1,114        976           138     14.1
                               ----------  ---------     ---------
      Consolidated                13,262     12,487           775      6.2 %
                               ==========  =========     =========

    Operating days in period         192        191

Average Revenue Per Piece:
    U.S. domestic package:                                   $
                                                         ---------
      Next Day Air               $ 19.88    $ 19.84        $ 0.04      0.2 %
      Deferred                     12.69      12.57          0.12      1.0
      Ground                        5.81       5.67          0.14      2.5
    Total U.S. domestic package     7.57       7.39          0.18      2.4
    International:
      Domestic                      4.62       5.19         (0.57)   (11.0)
      Export                       30.64      32.23         (1.59)    (4.9)
    Total international package    12.94      13.22         (0.28)    (2.1)
      Consolidated                 $8.02      $7.84        $ 0.18      2.3 %
                               ==========  =========     =========

<PAGE>

 Management's Discussion and Analysis of Financial Condition and Results
                        of Operations (continued)

      U.S. domestic package revenue increased 8.7% primarily due to volume gains
across all product lines,  continuing the trends  reported  during the first and
second  quarters of 2000. All products  contributed  to this increase,  with our
higher revenue per piece express (Next Day Air and Deferred) products accounting
for almost 40% of the overall revenue increase.  Our average daily Ground volume
grew at a 5.0% rate for the period, increasing by an average of 484,000 packages
per day. Also  contributing to the revenue  increase was one extra operating day
in the first nine months of 2000 compared to the first nine months of 1999.

      During the first quarter of 2000, we increased  rates for standard  ground
shipments an average of 3.1% for commercial  deliveries.  The ground residential
charge continued to be $1.00 over the commercial ground rate, with an additional
delivery  area  surcharge of $1.50 added to certain less  accessible  areas.  In
addition,  we  increased  rates for UPS Next Day Air, UPS Next Day Air Saver and
UPS 2nd Day Air an average  of 3.5%.  The  surcharge  for UPS Next Day Air Early
A.M. did not change. Rates for international shipments originating in the United
States (Worldwide  Express,  Worldwide Express Plus, UPS Worldwide Expedited and
UPS  International  Standard  service)  increased  by  2.9%.  Rate  changes  for
shipments  originating  outside the U.S. were made  throughout the past year and
varied by geographic market.

      The increase in international package revenue was due to volume growth for
both our  domestic and export  products,  offset by a decline in the revenue per
piece for these  products.  This decline was  primarily  due to a decline in the
value of the Euro  relative to the U.S.  dollar.  Overall  average daily package
volume increased 14.1% for international  operations,  with our export products,
which had an average revenue per piece of $30.64, increasing at 22.8%.

      The  increase  in  non-package  revenue  resulted  primarily  from the new
arrangement  for providing  excess value package  insurance for our customers as
well  as  continued  growth  of the UPS  Logistics  Group.  Revenue  for the UPS
Logistics Group increased by $130 million,  or 23.0%,  from $566 million to $696
million during this period.

      Operating expenses  increased by $1.715 billion,  or 10.2%, which was less
than our revenue  increase of 11.6%.  Compensation  and benefits  expenses,  the
largest  component of this  increase,  accounted for $963 million and included a
$59 million  charge  recorded in the first  quarter of this year relating to the
creation of 4,000 new full-time  hourly jobs  resulting  from the 1997 Teamsters
contract.  Other  operating  expenses  increased  $752  million  due  to  higher
purchased  transportation costs, higher fuel costs and claims expense associated
with the new  arrangement for providing  excess value package  insurance for our
customers.  The increase in purchased  transportation costs was primarily due to
increased  business for our  international and logistics  operations.  The 43.9%
increase in fuel costs from $467 million to $672 million was due to the increase
in fuel prices and the growth in our average daily volume,  partially  offset by
the cost reductions generated by our fuel hedging program. The increase in other
operating  expenses was slightly offset by the $49 million gain we recognized in
the  first  quarter  of  this  year  from  the  sale of our  UPS  Truck  Leasing
subsidiary.  International  operating  expenses were  favorably  impacted by the
decline in the value of the Euro relative to the U.S. dollar.

<PAGE>

Management's Discussion and Analysis of Financial Condition and Results
                        of Operations (continued)

      To offset  the  increasing  fuel costs we have  experienced  over the last
several quarters and that we expect to continue into the future,  we implemented
a temporary 1.25% fuel surcharge  effective  August 7, 2000.  Approximately  $50
million in revenue has been recorded year-to-date as a result of the surcharge.

      Our operating  margin  improved from 14.6% during the first nine months of
1999 to 15.6% during the same period in 2000.  This  improvement  continues  our
recently  reported  trends and is favorably  impacted by  continued  product mix
improvements and our continued successful efforts in obtaining profitable volume
growth.

      The following table sets forth information showing the change in operating
profit, both in dollars (in millions) and in percentage terms:


                                        Nine Months Ended
                                           September 30,            Change
                                      ----------------------   -----------------
      Operating Segment                  2000         1999         $         %
                                      ---------    ---------   --------  -------
U.S. domestic package                   $2,954       $2,603     $351      13.5 %
International package                      207          170       37      21.8
Non-package                                247           85      162     190.6
                                      ---------    ---------   ------
    Consolidated Operating Profit       $3,408       $2,858     $550      19.2 %
                                      =========    =========   ======


      U.S.  domestic package  operating profit  increased  over $351 million due
to the volume and revenue improvements discussed previously.

      The  improvement  in the  operating  profit of our  international  package
operations of 21.8% resulted  primarily from increased  volume and revenue,  and
was realized despite  significantly higher fuel costs. This improvement occurred
throughout  our  international   regions.   Excluding  the  impact  of  currency
fluctuations,  this segment  would have  reported an  additional  $20 million in
operating profit during this period.

      The  increase in  non-package  operating  profit is largely due to the new
arrangement  for  providing  excess value package  insurance for our  customers,
which contributed $175 million of additional operating profit for the nine-month
period.  Also  contributing  to the  operating  profit  improvement  was the $49
million gain we recognized during the first quarter of 2000 from the sale of our
UPS Truck  Leasing  subsidiary.  These  improvements  were  offset  somewhat  by
start-up  costs  associated  with  UPS  Service  Parts  Logistics,  UPS  Capital
Corporation and other initiatives.

<PAGE>

 Management's Discussion and Analysis of Financial Condition and Results
                        of Operations (continued)

      The  increase  in  investment  income of $351  million  for the  period is
primarily due to two factors. First, in the first quarter of 2000, two companies
in which our Strategic  Enterprise Fund held  investments were acquired by other
companies,  which  caused us to  recognize a gain of $241  million.  Second,  we
earned income on the $5.3 billion in net IPO proceeds  available for  investment
prior to the tender offer that occurred in early March 2000 and the $1.2 billion
in IPO  proceeds  that were not utilized  for the tender  offer.  We announced a
share  repurchase  program on April 20, 2000 under which we expect to utilize up
to  the  remaining  $1.2  billion  not  used  in  the  tender  offer,  of  which
approximately  $500  million  remains  available  for  share  repurchases  as of
September 30, 2000, and continues to generate investment income.

      Net income for the nine months ended September 30, 2000 amounted to $2.210
billion, or $1.87 per diluted share,  compared to net income of $222 million, or
$0.20 per diluted share,  for the same period in the prior year. Our fiscal 2000
results reflect the non-recurring items discussed above, which include the gains
on our  Strategic  Enterprise  Fund  investments  and sale of our Truck  Leasing
subsidiary, offset partially by the charge for retroactive costs associated with
creating new full-time  jobs from existing  part-time  Teamster jobs. Our fiscal
1999 results  reflect a tax  assessment  charge  resulting  from an  unfavorable
ruling of the U.S. Tax Court.  Excluding these  non-recurring  transactions  for
each of these periods, net income for the nine months ending September 30, 2000,
would have been $2.071  billion,  an increase of $407 million over adjusted 1999
net income of $1.664 billion. Adjusted diluted earnings per share increased from
$1.48 in 1999 to $1.75 in 2000.

<PAGE>

 Management's Discussion and Analysis of Financial Condition and Results
                        of Operations (continued)

Liquidity and Capital Resources

      Our  primary  source of  liquidity  is our cash flow from  operations.  We
maintain   significant  cash,  cash  equivalents,   marketable   securities  and
short-term  investments,  amounting to $3.592  billion at September 30, 2000. Of
this amount,  approximately  $500 million  represents the net proceeds remaining
from our initial public offering,  which was completed in November 1999. We used
the majority of the IPO  proceeds to fund a cash tender offer to purchase  Class
A-1 shares from shareowners.  The tender offer,  which was announced on February
4, 2000 and  expired on March 3,  2000,  was for up to  100,893,277  shares at a
price of $60 per  share.  The  actual  number of  shares  validly  tendered  and
accepted for purchase by us was 67,834,815, which resulted in a cash expenditure
of  approximately  $4.1  billion  and  reduced  our  outstanding  Class A shares
accordingly.

      The remaining IPO proceeds of  approximately  $500 million as of September
30, 2000,  are  available for a share  repurchase  program that was announced on
April 20, 2000. In addition,  an additional $750 million has been authorized for
share repurchases.

      We maintain a commercial  paper program  under which we are  authorized to
borrow up to $2.0 billion.  Approximately  $1.055 billion was outstanding  under
this program as of September  30, 2000.  Since we do not intend to refinance the
full  commercial  paper balance  outstanding at September 30, 2000, $955 million
has been  classified as a current  liability on our balance  sheet.  The average
interest  rate on the amount  outstanding  at  September  30, 2000 was 6.6%.  On
October 25, 2000, we entered into a second  commercial paper program under which
we are authorized to borrow up to $5.0 billion.

      We  maintain  two credit  agreements  with a  consortium  of banks.  These
agreements  provide  revolving credit facilities of $1.25 billion each, with one
expiring in April 2001 and the other  expiring  in April  2005.  Interest on any
amounts we borrow under these  facilities  would be charged at 90-day LIBOR plus
15 basis points. There were no borrowings under either of these agreements as of
September 30, 2000.

      We also  maintain a European  medium-term  note  program  with a borrowing
capacity of $1.0 billion.  Under this  program,  we may issue notes from time to
time denominated in a variety of currencies. At September 30, 2000, $800 million
was available under this program.  The $200 million outstanding at September 30,
2000 bears interest at a stated interest rate of 6.625%.

      In January  1999,  we filed a shelf  registration  statement  with the SEC
under which we may issue debt  securities in the U.S.  marketplace of up to $2.0
billion.  The debt may be denominated  in a variety of currencies.  In September
2000, we issued $300 million cash-settled convertible senior notes due September
27, 2007 pursuant to our shelf  registration  statement.  The notes were sold at
par with a stated interest rate of 1.75% and are callable after three years. The
notes are  convertible  into  cash,  with the  conversion  price  indexed to the
trading price of our Class B common stock.  There was approximately $405 million
issued under this shelf registration statement at September 30, 2000.

<PAGE>

 Management's Discussion and Analysis of Financial Condition and Results
                        of Operations (continued)

      On  November  22,   1999,   the  U.S.   Occupational   Safety  and  Health
Administration proposed regulations to mandate an ergonomics standard that would
require American industry to make significant  changes in the workplace in order
to reduce the incidence of musculoskeletal complaints such as low back pain. The
exact  changes in the  workplace  that might be  required  to comply  with these
standards are not specified in the proposal.  If OSHA enforced these regulations
by seeking the same  ergonomic  measures it has  advocated in the past under its
general  authority  to remedy  "recognized  hazards,"  however,  it might demand
extensive changes in the physical layout of our distribution  centers as well as
the  hiring  of  significant  numbers  of  additional  full-time  and  part-time
employees. Our competitors,  as well as the remainder of American industry, also
would incur proportionately comparable costs.

      We, our  competitors  and other affected  parties have filed comments with
OSHA  challenging the medical support and economic and technical  feasibility of
the proposed  regulations.  We do not believe  that OSHA has  complied  with the
statutory mandate of establishing significant risk of material health impairment
or has properly  analyzed the costs and benefits of these proposed  regulations.
We and  other  affected  parties  would  have the  right  to  appeal  any  final
ergonomics  standard to an appropriate  federal court of appeals.  We anticipate
that such a standard  would be rejected by the  reviewing  court.  If  ergonomic
regulations resembling the current proposal were sustained by a reviewing court,
we  believe  that  we  would  prevail  in an  enforcement  proceeding  based  on
substantial   defenses   including  the  vagueness  of  the  standards  and  the
technological and economic feasibility of costly abatement measures.

      OSHA has taken the position that the cost of compliance  with the proposed
regulations will be only $4.2 billion per year over a ten-year period for all of
American  industry.  We believe that these  estimates are  unrealistic.  We have
attempted  to  estimate  the costs of  compliance  if OSHA  adopts the  proposed
regulations  and  applies  them in the same way as it  sought to apply its prior
unsuccessful  attempts to impose ergonomic measures under its general authority.
Based on this experience and assuming that,  contrary to our expectations,  OSHA
were able to obtain court orders applying to all of our facilities that mandated
compliance with these regulations, we estimate that the cost of compliance could
be  approximately  $20 billion in initial costs,  which would be incurred over a
period of years, and approximately $5 billion in incremental  annual costs. Such
expenditures,  if required to be incurred, would materially and adversely affect
our financial condition, results of operations or liquidity.

<PAGE>

 Management's Discussion and Analysis of Financial Condition and Results
                        of Operations (continued)

Market Risk

      We are  exposed  to a number of  market  risks in the  ordinary  course of
business.  These risks,  which  include  interest  rate risk,  foreign  currency
exchange risk and commodity  price risk,  arise in the normal course of business
rather than from  trading.  We have  examined  our  exposures to these risks and
concluded  that none of our exposures in these areas is material to fair values,
cash flows or earnings.  We have engaged in several  strategies  to manage these
market risks.

      Our indebtedness under our various financing arrangements creates interest
rate risk.  In  connection  with each debt issuance and as a result of continual
monitoring of interest  rates,  we may enter into interest rate swap  agreements
for purposes of managing our borrowing costs.

      For  all  foreign   currency-denominated   borrowing   and  certain  lease
transactions,  we simultaneously  entered into currency  exchange  agreements to
lock in the price of the currency needed to pay the obligations and to hedge the
foreign currency exchange risk associated with such transactions. We are exposed
to other foreign currency  exchange risks in the ordinary course of our business
operations  due to the  fact  that we  provide  our  services  in more  than 200
countries  and  territories  and  collection  of revenues and payment of certain
expenses may give rise to currency exposure.

      We require  significant  quantities of gasoline,  diesel fuel and jet fuel
for our aircraft and delivery  vehicles.  We therefore  are exposed to commodity
price risk associated  with variations in the market price for energy  products.
We manage this risk with a hedging  strategy  designed to minimize the impact of
sudden,  catastrophic increases in the prices of energy products, while allowing
us to benefit if fuel  prices  decline.  Our  hedging  program  is  designed  to
moderate the impact of fluctuating crude oil prices and maintain our competitive
position relative to our industry peers.

Future Accounting Changes

      In  June  1998,  the  FASB  issued  Statement  No.  133,  "Accounting  for
Derivative  Instruments  and  Hedging  Activities"  ("FAS  133"),  as amended by
Statement No. 137 and No. 138,  which  provides a  comprehensive  and consistent
standard  for  the  recognition  and  measurement  of  derivatives  and  hedging
activities.  Upon adoption, all derivative instruments will be recognized on the
balance sheet at fair value,  and changes in the fair values of such instruments
must be  recognized  currently  in earnings  unless  specific  hedge  accounting
criteria are met. FAS 133 will be effective  for us on January 1, 2001.  We have
performed  an  evaluation  of  our  current  material  derivative   instruments,
including  those items  discussed  in the Market Risk  section set forth  above.
Based on our  evaluation  of the material open  derivative  contracts we held at
September  30,  2000,  the adoption of FAS 133 at that date would not have had a
material impact on our financial position or results of operations.

<PAGE>

        Management's Discussion and Analysis of Financial Condition and
                    Results of Operations (continued)

      In  December  1999,  the SEC  issued  Staff  Accounting  Bulletin  No. 101
"Revenue  Recognition  in Financial  Statements"  ("SAB 101").  SAB 101 provides
guidance  on  applying  generally  accepted  accounting  principles  to  revenue
recognition issues in financial statements. We will adopt SAB 101 as required in
the fourth quarter of 2000. This adoption will not have a material impact on our
financial position or results of operations.

      "Management's  Discussion and Analysis of Financial  Condition and Results
of Operations," "Liquidity and Capital Resources" and other parts of this report
contain "forward-looking" statements about matters that are inherently difficult
to predict. These statements include statements regarding our intent, belief and
current  expectations  about  our  strategic  direction,  prospects  and  future
results.  We have  described  some of the  important  factors  that affect these
statements as we discussed  each  subject.  Forward-looking  statements  involve
risks and uncertainties,  and certain factors may cause actual results to differ
materially from those contained in the forward-looking statements. These factors
include, for example, our competitive environment, economic and other conditions
in the markets in which we  operate,  strikes,  work  stoppages  and  slowdowns,
governmental  regulation,  increases  in  aviation  and motor fuel  prices,  and
cyclical  and  seasonal  fluctuations  in  our  operating  results.   Additional
information concerning these risks and uncertainties,  and other factors you may
wish to consider,  are provided in the "Risk Factors"  section of our prospectus
dated November 9, 1999, as filed with the Securities and Exchange Commission.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

      See Item 2.

<PAGE>

                        PART II. OTHER INFORMATION

Item 1. Legal Proceedings

      We have been named as a defendant in 18 lawsuits that seek to hold us (and
in three cases,  other  defendants)  liable for the  collection  of premiums for
excess value package  insurance in connection with package shipments since 1984.
These  cases  generally  claim that we acted as an insurer in  violation  of our
shipping   contract  and  without   complying  with  state  insurance  laws  and
regulations,  and  that  the  price  for  excess  value  package  insurance  was
excessive;  one case alleges  violations of federal  antitrust  laws. An amended
consolidated  complaint  also alleges a violation  of the federal RICO  statute.
Seventeen  of these cases have been  consolidated  for  pre-trial  purposes in a
multi-district litigation proceeding before the United States District Court for
the Southern District of New York. We are in the process of having the remaining
case consolidated into the multi-district litigation proceeding. These cases are
in their  initial  stages,  no discovery  has  commenced,  and no class has been
certified.  These  actions  all  developed  after  the  August 9, 1999 Tax Court
opinion was  rendered.  We believe the  allegations  have no merit and intend to
defend  them  vigorously.  The  ultimate  resolution  of  these  matters  cannot
presently be determined.

<PAGE>

Item 6. - Exhibits and Reports on Form 8-K

a)    Exhibits:

      (1)   Underwriting Agreement dated September 21, 2000 between
            United Parcel Service, Inc. and Merrill Lynch, Pierce,
            Fenner & Smith Incorporated

      (27)  Financial Data Schedule (for SEC filing purposes only)

b)    Reports on Form 8-K:  no  reports on Form 8-K were filed  during the
      quarter.

<PAGE>

                              EXHIBIT INDEX

      (1)   Underwriting Agreement dated September 21, 2000 between
            United Parcel Service, Inc. and Merrill Lynch, Pierce,
            Fenner & Smith Incorporated


<PAGE>

                                SIGNATURES

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                                          UNITED PARCEL SERVICE, INC.
                                                (Registrant)




Date:  November 14, 2000                  By:   /S/ Robert J. Clanin
                                          Robert J. Clanin
                                          Senior Vice President,
                                          Treasurer and
                                          Chief Financial Officer



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