RESOURCEPHOENIX COM
10-Q, 2000-08-14
COMPUTER PROGRAMMING SERVICES
Previous: E FINANCIAL DEPOT COM, NT 10-Q, 2000-08-14
Next: RESOURCEPHOENIX COM, 10-Q, EX-27, 2000-08-14



                UNITED STATES SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549

                                   ------------

                                    FORM 10-Q

  X   QUARTERLY  REPORT UNDER  SECTION 13  OR 15(d)  OF THE  SECURITIES EXCHANGE
----- ACT OF 1934

                  For the quarterly period ended June 30, 2000

                                       OR

      TRANSITION REPORT  PURSUANT  TO  SECTION  13 OR  15(d)  OF THE  SECURITIES
----- EXCHANGE ACT OF 1934

         For the transition period from ______________ to______________.

                         Commission file number 000-27449
                                                ---------

                               RESOURCEPHOENIX.COM
--------------------------------------------------------------------------------
             (Exact name of registrant as specified in its charter)

           Delaware                                     52-2190830
--------------------------------              ----------------------------------
       State of Jurisdiction                  I.R.S. Employer Identification No.


2401 Kerner Boulevard, San Rafael, California                   94901-5527
--------------------------------------------------------------------------------
   Address of Principal Executive Offices                        Zip Code

       Registrant's telephone number, including area code: (415) 485-4600
                                                           --------------

Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  Registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
preceding requirements for the past 90 days.

                                Yes   X    No
                                    -----     -----

The number of shares outstanding of the Registrant's Common Stock as of July 31,
2000 was 11,376,760.

<PAGE>


                                      INDEX


                               RESOURCEPHOENIX.COM


            FORM 10-Q - For the Quarterly Period Ended June 30, 2000


Part I.       Financial Information                                         Page


     Item 1.  Financial Statements

              a)  Condensed Consolidated Balance Sheets - June 30, 2000
                  (unaudited) and December 31, 1999...........................3

              b)  Condensed Consolidated Statements of Income - Three
                  and Six Months Ended June 30, 2000 and June 30, 1999
                  (unaudited).................................................4

              d)  Condensed Statements of Cash Flows - Six Months
                  Ended June 30, 2000 and June 30, 1999 (unaudited)...........5

              e)  Notes to Condensed Consolidated Financial Statements -
                  June 30, 2000 (unaudited)...................................6

     Item 2.  Management's Discussion and Analysis of
              Financial Condition and Results of Operations..................10

     Item 3.  Quantitative and Qualitative Disclosures about Market Risk.....28


Part II.      Other Information

     Item 1.  Legal Proceedings..............................................28
     Item 2.  Changes in Securities and Use of Proceeds......................28
     Item 3.  Defaults Upon Senior Securities................................29
     Item 4.  Submission of Matters to a Vote of Security Holders............29
     Item 5.  Other Information..............................................30
     Item 6.  Exhibits and Reports on Form 8-K...............................30

         Signature    .......................................................31


                                       2
<PAGE>
                                     PART I

                              FINANCIAL INFORMATION

ITEM 1.    FINANCIAL STATEMENTS

                               RESOURCEPHOENIX.COM
                      CONDENSED CONSOLIDATED BALANCE SHEETS
                                 (In thousands)
                                                         June 30,   December 31,
                                                           2000         1999
                                                         --------   ------------
                                                        (unaudited)

                                     ASSETS

Current Assets:
     Cash and cash equivalents                           $  4,210     $ 15,780
     Accounts receivable, net of allowance                  1,119          948
     Receivable from affiliates                                41           33
     Prepaid expenses and other current assets              1,143          729
                                                         --------     --------

       Total current assets                                 6,513       17,490

     Property and equipment                                 9,979        7,669
     Accumulated depreciation                              (2,599)      (1,382)
                                                         --------     --------
       Net property and equipment                           7,380        6,287

     Other assets                                             450          276
                                                         --------     --------

     Total assets                                        $ 14,343     $ 24,053
                                                         ========     ========

                      LIABILITIES AND STOCKHOLDERS' EQUITY

Current Liabilities:
     Accounts payable                                    $  1,701     $  1,455
     Accrued liabilities                                    1,773        1,655
     Deferred revenue                                       1,029          306
     Other liabilities                                        522         --
     Notes payable - bank                                     133         --
     Notes payable - affiliate                                662         --
                                                         --------     --------
       Total current liabilities                            5,820        3,416

     Notes payable - affiliate                              2,189         --
     Deferred revenue                                       1,118          688
                                                         --------     --------
       Total long term liabilities                          3,307          688
                                                         --------     --------

       Total Liabilities                                    9,127        4,104

Stockholders' Equity:
     Preferred Stock, $.001 par value:  5,000,000
       shares authorized                                     --           --
     Class A Common Stock, $.001 par value:
       27,800,000 shares authorized, 4,204,760
       and 4,028,000 issued and outstanding at
       June 30, 2000 and December 31, 1999,
       respectively                                        31,570       32,869
     Warrants                                               1,927         --
     Class B Common Stock, $.001 par value:
       7,200,000 shares authorized, 7,172,000
       issued and outstanding at June 31, 2000 and
       December 31, 1999                                    9,957        9,957

     Accumulated deficit                                  (38,238)     (22,877)
                                                         --------     --------

       Total stockholders' equity                           5,216       19,949
                                                         --------     --------

       Total liabilities and stockholders' equity        $ 14,343     $ 24,053
                                                         ========     ========

        The accompanying notes are an integral part of these statements.

                                       3
<PAGE>
                               RESOURCEPHOENIX.COM
                   CONDENSED CONSOLIDATED STATEMENTS OF INCOME
                    (In thousands, except per share amounts)
                                   (unaudited)

<TABLE>
<CAPTION>
                                                  Three months ended     Six months ended
                                                       June 30,              June  30,
                                                  -------------------   -------------------
                                                    2000       1999       2000       1999
                                                  --------   --------   --------   --------

<S>                                               <C>        <C>        <C>        <C>
Revenue:
     Contract service revenue                     $  1,628   $    932   $  3,031   $  1,741
     Contract service revenue - affiliate              944        435      1,960        913
     Software revenue                                  271      1,413        803      1,507
                                                  --------   --------   --------   --------

       Total revenue                                 2,843      2,780      5,794      4,161

Operating Expenses:
     Cost of providing services                      3,414      1,378      6,757      2,406
     Cost of providing software revenue                289        225        613        402
     General and administrative                      2,747        488      5,052        999
     Research and development                          796        695      1,798      1,351
     Client acquisition costs                        2,607        613      5,729      1,089
     Depreciation and amortization                     667        137      1,268        228
     Stock-related compensation                       --        2,933       --        5,291
                                                  --------   --------   --------   --------

       Total operating expenses                     10,520      6,469     21,217     11,766

Loss from operations                                (7,677)    (3,689)   (15,423)    (7,605)

Other income (expense)                                  16          8        191         17
                                                  --------   --------   --------   --------

Net loss before change in accounting principal      (7,661)    (3,681)   (15,232)    (7,588)
                                                  --------   --------   --------   --------

     Cumulative effect on prior years                 --         --         (129)      --
                                                  --------   --------   --------   --------

Net loss                                          $ (7,661)  $ (3,681)  $(15,361)  $ (7,588)
                                                  ========   ========   ========   ========

Basic and diluted net loss per share:
     Net loss before effect of accounting change  $  (0.68)  $  (0.51)  $  (1.35)  $  (1.05)
     Cumulative effect of accounting change           --         --        (0.01)      --
                                                  --------   --------   --------   --------

     Net loss                                     $  (0.68)  $  (0.51)  $  (1.36)  $  (1.05)
                                                  ========   ========   ========   ========

Shares used in computing basic and
     diluted net loss per share                     11,318      7,200     11,260      7,200

Proforma amounts assuming accounting change
  had been in effect during the three
  and six months ended June 30, 1999:

     Net Loss                                     $ (7,661)  $ (3,719)  $(15,232)  $ (7,711)
                                                  --------   --------   --------   --------
     Basic and diluted net loss per share         $  (0.68)  $  (0.52)  $  (1.35)  $  (1.07)
                                                  --------   --------   --------   --------
</TABLE>

        The accompanying notes are an integral part of these statements.

                                       4
<PAGE>

                               RESOURCEPHOENIX.COM
                 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (In thousands)
                                   (Unaudited)

                                                             Six months ended
                                                                  June 30,
                                                             2000        1999
                                                           --------    --------

Operating Activities
     Net income (loss)                                     $(15,361)   $ (7,588)
     Loss on disposal of assets                                  39        --
     Adjustments to reconcile net income (loss) to
       net cash  provided by (used in) operating
       activities:
       Depreciation and amortization                          1,267         229
       Stock compensation expense                              --         5,291
       Change in operating assets and liabilities:
         Accounts receivable, net                              (171)       (540)
         Receivable from (due to) affiliates                     (8)         93
         Prepaid expenses and other assets                     (463)        (78)
         Accounts payable and accrued liabilities               364        (230)
         Deferred revenue                                     1,153         374
         Other                                                  522        --
                                                           --------    --------
           Net cash used in operating activities            (12,658)     (2,449)

Investing activities
     Purchase of equipment, furniture and fixtures           (2,397)     (1,529)
                                                           --------    --------
         Net cash used in investing activities               (2,397)     (1,529)

Financing activities
     Proceeds from capital contributions from
       stockholder                                             --         3,603
     Proceeds from sale of stock                                352        --
     Bank credit facility, net                                  133        --
     Notes payable - affiliate                                3,000        --
                                                           --------    --------
         Net cash provided by financing activities            3,485       3,603
                                                           --------    --------

Net decrease in cash and cash equivalents                   (11,570)       (375)

Cash and cash equivalents, beginning of period               15,780         503
                                                           --------    --------

Cash and cash equivalents, end of period                   $  4,210    $    128
                                                           ========    ========

Supplemental disclosure of noncash financing
     activities:
     Issuance of warrants in connection with
       affiliate note payable                              $   (149)   $   --
     Issuance of warrants in connection with
       bank credit facility                                    (127)       --
     Issuance of warrants in connection with
       equity financing                                      (1,651)       --
     Contribution of fixed assets from affiliate               --         1,474

        The accompanying notes are an integral part of these statements.

                                       5
<PAGE>

                               RESOURCEPHOENIX.COM
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  June 30, 2000
                                   (Unaudited)


NOTE 1.  BASIS OF PRESENTATION

         The accompanying  condensed consolidated financial statements have been
prepared without audit by ReSourcePhoenix.com (the "Company") in accordance with
generally accepted  accounting  principles for interim financial  statements and
pursuant to the rules of the Securities  and Exchange  Commission for Form 10-Q.
Certain  information  and footnotes  required by generally  accepted  accounting
principles  for  complete  financial  statements  have been  omitted.  It is the
opinion of management that all adjustments are of a normal and recurring nature.
For further information, refer to the audited financial statements and footnotes
included in the Company's  Annual  Report on Form 10-K dated  December 31, 1999.
Reclassification of certain prior year balances have been made to conform to the
June 30, 2000 presentation.


NOTE 2.  CHANGE IN ACCOUNTING PRINCIPLE

         In December  1999,  the  Securities  and  Exchange  Commission  ("SEC")
released Staff  Accounting  Bulletin  ("SAB") No. 101,  "Revenue  Recognition in
Financial  Statements" which provides guidance on the recognition,  presentation
and  disclosure  of  revenue  in  financial   statements  filed  with  the  SEC.
Subsequently,  the SEC SAB 101A and SAB 101B,  which delayed the  implementation
date of SAB 101 for registrants  with fiscal years that begin after December 15,
1999 to the  fourth  quarter  of their  fiscal  year.  The  Company  elected  to
implement  SAB No.  101 the  first  quarter  of  2000,  the  effect  of which is
described as follows:

         Effective  January  1,  2000,  the  Company  deferred   recognition  of
implementation fees for its Financial  Outsourcing services and for its S.T.A.R.
and  M.A.R.S.  hosting  services,  and will  amortize  such fees  ratably over a
three-year  period as client  services are performed.  Prior to January 1, 2000,
implementation  fees were recognized when the work was completed on a percentage
of  completion  basis.  The  cumulative  effect of the  change in the  method of
recognizing  implementation revenue on prior years' income was a one-time charge
of $129,000.
Costs related to client implementation activities are expensed as incurred.

         Set forth below is a comparison of operating results for the six months
ended June 30, 2000:

                                                         Assuming SAB 101 had
                                                           not been adopted
                                           June 30, 2000    June 30, 2000
                                           -------------    -------------

              Revenue                        $  5,794         $  6,786
              Operating Expenses               21,217           21,217
              Net Loss from Operations        (15,423)         (14,431)


NOTE 3.  BASIC AND DILUTED NET LOSS PER SHARE

         Shares used in computing basic and diluted net loss per share are based
on the weighted  average shares  outstanding in each period.  Basic net loss per
share excludes any dilutive  effects of stock options and warrants.  Diluted net
loss per share  includes  the dilutive  effect of the assumed  exercise of stock

                                       6
<PAGE>

                               RESOURCEPHOENIX.COM
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  June 30, 2000
                                   (Unaudited)


options  using the  treasury  stock  method.  However,  the effect of  3,049,000
outstanding stock options and 2,111,000  outstanding warrants have been excluded
from the  calculation of diluted net loss per share as their  inclusion would be
antidilutive.


NOTE 4.  LEGAL PROCEEDINGS

         We are not currently  involved in any material  legal  proceedings.  We
are,  however,  party to various legal  proceedings and claims from time to time
arising in the ordinary  course of  business.  We do not expect that the results
from any of these legal proceedings will have a material effect on our financial
position or results of operations.


NOTE 5.  GOING CONCERN

         The  Company  will need to raise  additional  capital  during the third
quarter. In late April the Company began to implement a number of steps aimed at
reducing its operating costs, which, prior to that point, had been predicated on
higher  anticipated  revenue levels.  Those steps included,  among other things,
staff reductions  amounting to approximately 15% of its work force and cessation
of certain  development  efforts that reduce expenditures for outside consulting
expertise. The company recorded a charge of approximately $800,000 in the second
quarter of 2000 related to these reductions.  Despite these efforts, the Company
will continue to operate at a significant cash negative level. Absent additional
financing,  the Company may not have sufficient resources to continue as a going
concern  beyond  its  third  quarter.  We may  sell  additional  debt or  equity
securities or enter into new credit  facilities to meet our cash needs.  To that
end, the Company has entered into an agreement  with Torneaux Ltd. to provide us
with equity financing.  (See Note 6 - Financing  Arrangement with Torneaux Ltd.)
Our ability to raise funds through the equity  facility with Torneaux is subject
to certain  conditions at the time of each sale of our Class A common stock.  We
may not be able to satisfy  the  conditions  for each sale of our Class A common
stock.  We cannot  assure you that we will be able to complete this or any other
financing, that such financing will be adequate for the Company's needs, or that
a financing will be completed prior to the Company running out of funds.

         The  factors  discussed  above  create   substantial  doubt  about  the
Company's  ability to continue as a going concern and an  uncertainty  as to the
recoverability  and classification of recorded asset amounts and the amounts and
classification  of liabilities.  The  accompanying  financial  statements do not
include any adjustments  relating to the  recoverability  and  classification of
asset carrying  amounts or the amount and  classification  of  liabilities  that
might  result  should the Company be unable to continue as a going  concern.  In
connection  with filing a  registration  statement,  our  independent  auditors,
Arthur Andersen LLP, reissued their auditors' report on our financial statements
for the year ended  December 31,  1999.  They  modified  their report to reflect
their view that we require  additional  funding to continue our  operations  and
their view that we may be unable to continue  our  operations  absent  receiving
additional funding. More specifically, the modified opinion, among other things,
recognizes substantial doubt about our ability to continue as a going concern.

                                       7
<PAGE>
                               RESOURCEPHOENIX.COM
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  June 30, 2000
                                   (Unaudited)


NOTE 6.  FINANCING ARRANGEMENT WITH TORNEAUX LTD.

         On June 6, 2000, we entered into a common stock purchase agreement with
Torneaux Ltd.  Pursuant to the  agreement,  we may issue and sell,  from time to
time,  up to  7,000,000  shares  of our  Class A common  stock,  subject  to the
satisfaction of certain conditions.

         Beginning on the date a registration statement is declared effective by
the SEC, and continuing for 14 months thereafter,  we may in our sole discretion
sell,  or put,  shares of our Class A common  stock to  Torneaux.  The  14-month
period is divided into pricing  periods,  each  consisting of 20 trading days on
the Nasdaq National Market.

         From time to time during the 14-month term, we may make 12 monthly draw
downs, by giving notice and requiring Torneaux to purchase shares of our Class A
common stock, for the draw down amount.  Torneaux's purchase price may fluctuate
based upon the daily volume weighted average price over a 20 day trading period.
Prior to each draw down, we will provide  Torneaux with a notice that sets forth
the number of shares of Class A common stock we will sell, the commencement date
of the pricing period,  and the threshold  price,  which is the lowest price per
share at which we will issue new shares of Class A common stock.  We may issue a
draw down  notice for up to  $1,500,000  if the  threshold  price is equal to or
exceeds  $1.00,  and an  additional  $500,000  for every  $1.00  increase of the
threshold  price  above  $1.00 up to $21.00,  for a maximum  draw down amount of
$11,500,000.  If we set the threshold  price between $1.00 and $10.00,  then the
purchase  price  to be paid by  Torneaux  is 94% of the  daily  volume  weighted
average price over the pricing  period.  If we set the  threshold  price between
$10.00 and $21.00,  then for each $1.50  increase in the  threshold  price above
$10.00,  the purchase price to be paid by Torneaux is increased by 0.10%. If the
daily  volume  weighted  average  price on a given  trading day is less than the
threshold price set by us, then the amount that we can draw down will be reduced
by 1/20 for that pricing period.  In addition,  if trading in our Class A common
stock is suspended  for more than three hours in any trading day, then the daily
volume  weighted  average  price for that  trading day is deemed to be below the
threshold price and, consequently, reduces the draw down amount by 1/20.

         On June 6, 2000, we also issued  warrants to Torneaux to purchase up to
1,800,000  shares of our Class A common  stock at exercise  prices  ranging from
$2.50 to $7.00 per share.  Torneaux may  exercise  the warrants  through June 5,
2003.  The first  warrant,  Warrant A, is  immediately  exercisable  for 125,000
shares  of  Class A  common  stock.  Thereafter,  Warrant  A is  exercisable  in
increments  of 125,000  shares  upon the sale of the 125,000  shares  previously
issued. 500,000 shares of Class A common stock are issuable to Torneaux at $2.50
per share upon the  exercise  of Warrant A. Once all of the shares  issued  upon
exercise  of  Warrant A have been  sold,  then  Warrant  B may be  exercised  in
increments  of 125,000  shares  upon the sale of the 125,000  shares  previously
issued.  500,000 warrant shares are issuable to Torneaux at $4.00 per share upon
the  exercise  of  Warrant B. After the  Warrant B shares  have been sold,  then
Torneaux may exercise  Warrant C for up to 400,000  warrant  shares at $6.00 per
share.  Warrant C may be exercised in increments of 100,000 shares upon the sale
of the 100,000  shares  previously  issued.  Upon the sale of all shares  issued
under Warrant C, then Torneaux may exercise  Warrant D for up to 400,000  shares
of Class A common  stock at $7.00  per  share.  Warrant  D may be  exercised  in
increments  of 100,000  shares  upon the sale of the 100,000  shares  previously
issued.  The warrants contain  provisions that protect Torneaux against dilution
by adjustment of the exercise price and the number of shares issuable thereunder
upon the occurrence of specified events,  such as a merger,  stock split,  stock
dividend,  recapitalization  and  additional  issuances  of  common  stock.  The
exercise price for the warrant shares is payable in cash.

                                       8
<PAGE>

                               RESOURCEPHOENIX.COM
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  June 30, 2000
                                   (Unaudited)


NOTE 7.  DEBT FINANCING

         On June 7,  2000,  we entered  into a line of credit,  in the form of a
factoring  arrangement,  for up to $2,000,000 with Pacific Business  Funding,  a
division of Cupertino  National Bank.  Pursuant to the credit agreement,  we may
borrow up to 80% against all  eligible  receivables  due within 90 days,  and we
will pay interest at a rate of 15% per annum on the average daily balance of the
amount borrowed,  and an  administration  fee of 1/2% of the face amount of each
invoice financed.  In addition, we paid a commitment fee of 1% of the commitment
amount.  The line of credit is  secured  by our  accounts  receivable.  Eligible
receivables are expected to yield actual  borrowing  capacity under the facility
in the  $500,000  to  $800,000  range  over the  balance of the  calendar  year.
Borrowings  are  made  against  specific  receivables  and  then  repaid  as the
receivables are collected by the Company.  As such, most borrowings are made and
repaid within the same month. The Company had a balance of $0.1 million and $0.1
million  outstanding  under the  facility  at June 30,  2000 and July 31,  2000,
respectively.  In connection with the credit  agreement,  we issued a warrant to
Pacific  Business  Funding to purchase up to 85,715 shares of our Class A common
stock at $1.75 per  share,  which is the  average  closing  price of our Class A
common stock on the Nasdaq National  Market,  for the five trading days prior to
Pacific Business Funding's credit commitment.

         On June 23, 2000, our wholly owned subsidiary,  ReSource/Phoenix,  Inc.
entered  into a  senior  loan  and  security  agreement  with  Lease  Management
Associates,  Inc., or LMA, an affiliate of Gus Constantin,  our Chairman,  Chief
Executive  Officer  and  majority  stockholder,  for a  loan  in the  amount  of
$3,000,000.  The full  amount of the loan was drawn down by the  Company on June
23, 2000. During the term of the loan, we will make thirty-six  monthly payments
of $90,000 and a final payment of $600,000. ReSource/Phoenix, Inc. granted LMA a
security interest in specific equipment,  machinery, furniture and fixtures. The
interest rate on the loan is  approximately  15% per annum. We issued a guaranty
to LMA in connection with the loan to our wholly owned subsidiary.  In addition,
we issued a  warrant  to LMA to  purchase  up to  150,000  shares of our Class A
common stock at $2.07 per share.

                                       9
<PAGE>

                ITEM 2 - MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS

         The  following  discussion  should  be read  in  conjunction  with  our
financial  statements  and the notes  appearing  elsewhere in this  report.  The
following discussion contains forward-looking statements. Our actual results may
differ  materially  from  those  projected  in the  forward-looking  statements.
Factors  that  might  cause  future  results  to differ  materially  from  those
projected in the  forward-looking  statements  include those  discussed in "Risk
Factors" and elsewhere in this report.

Overview

         ReSourcePhoenix.com  provides Financial Outsourcing services consisting
of  outsourced  hosting  and  application  support  (ASP)  services  as  well as
financial  and  management   reporting,   accounting   management,   transaction
processing and record keeping  services.  We allow our clients to focus on their
core  businesses  by  outsourcing  the  infrastructure  and  operations of these
critical back-office functions.

         Our operating subsidiary,  ReSource/Phoenix, Inc., commenced operations
on January 1, 1997.  Before this time,  we  operated as part of Phoenix  Leasing
Incorporated,  a commercial lender and sponsor and syndicator of publicly traded
limited  partnerships.  In August 1999, we  reorganized  into a holding  company
structure.  As a result, we currently conduct all of our operations  through our
wholly owned subsidiary ReSource/Phoenix, Inc.

         At the  time of our  formation,  we  provided  information  technology,
accounting,  finance and transaction  processing services to entities affiliated
with Phoenix  Leasing which had at that time total combined  assets of more than
$200 million.  We currently  provide  services to three clients  affiliated with
Phoenix Leasing.

         We  introduced  our S.T.A.R.  and our original  Financial  Outsourcing,
formerly  ReFOCOS,  services in 1993. Using our S.T.A.R.  service,  we perform a
variety of investor relations functions for sponsors of limited partnerships and
real estate investment trusts. Using our original Financial Outsourcing service,
we performed a wide variety of accounting,  finance,  transaction processing and
other related services for our clients.  Our original Financial  Outsourcing and
S.T.A.R. services are based on point-to-point client-server technology.

         In March 1999,  we began  licensing our M.A.R.S.  software,  which is a
customer  relationship  management  application  aimed  at the  mutual  fund and
variable  annuity  industries.  All of our  software  clients  have entered into
annual software maintenance and support contracts.  The first of these contracts
was renewed in the second quarter of 2000.

         We introduced our  Web-enabled  Financial  Outsourcing  service and our
hosted  M.A.R.S.  service in November  1998 and August 1999,  respectively.  Our
Web-enabled  Financial  Outsourcing service is similar to our original Financial
Outsourcing  service,  except that clients can now access the service  using the
Internet.  We successfully  implemented the first hosted M.A.R.S.  client during
the fourth  quarter of 1999.  With the hosted  M.A.R.S.  service  offerings,  we
install and maintain the M.A.R.S. software in our data operations center for our
clients.

         Contract service revenue.  We derive contract service revenue primarily
from fees to provide monthly  information  technology,  accounting,  finance and
transaction  processing  for  services  related  to  Financial  Outsourcing  and
S.T.A.R. Prior to January 1, 2000, implementation fees and subsequent consulting
fees were  recognized  when the work was completed on a percentage of completion
basis. As of January 1, 2000, fees for these services are deferred and amortized
over the  estimated  contract  service  period,  which is  estimated to be three
years. The method of recognizing  implementation and consulting fees was changed
in response to the Security and Exchange  Commission's Staff Accounting Bulletin
(SAB) No.  101,  "Revenue  Recognition."  The effect is  reported as a change in

                                       10
<PAGE>

accounting  principle in accordance  with  Accounting  Principles  Board Opinion
("APB") No. 20, "Accounting Changes."

         Contract  service  revenue --  affiliate.  We derive  contract  service
revenue from  affiliates  by providing our S.T.A.R.  and  Financial  Outsourcing
service to certain affiliate companies.  Prior to August 1, 1999, we charged our
affiliates the fully allocated cost to provide such services.  Effective  August
1, 1999,  we  increased  our fees to  affiliates  to reflect a market  rate.  We
recognize affiliate revenue in the same manner as our contract service revenue.

         Software  revenue.  We derive  software  revenue from software  license
fees,  consulting services,  maintenance,  hosting and training for our M.A.R.S.
software.  Maintenance  and hosting fees have been  reclassified  from  contract
service  revenue to software  revenue.  Software  license  fee revenue  consists
principally  of up-front  license fees earned from the licensing of the M.A.R.S.
software and related  implementation  and  installation.  Revenue from  up-front
software  license  agreements  is  recognized  in  accordance  with the American
Institute of Certified  Public  Accountants  Statement  of Position  97-2.  This
revenue is recognized when delivery has occurred, collection is deemed probable,
the fee is fixed or determinable,  and vendor-specific objective evidence exists
to  allocate  the total fee to all  delivered  and  undelivered  elements of the
arrangement.  Historically,  we licensed  our  M.A.R.S.  product  primarily on a
perpetual  basis.  Consulting  services and training  revenues are recognized as
services are performed  and accepted by the  customers.  Maintenance  revenue is
recognized  ratably over the term of the agreement.  In instances where software
license  agreements include a combination of consulting  services,  training and
maintenance,  these separate  elements are unbundled from the agreement based on
the element's fair value.

         We also  provide  M.A.R.S.  services  on a hosted  basis,  whereby  our
customers do not take possession of the software,  instead, the software resides
on the Company's server. We then provide implementation and maintenance services
as  described  in  the  paragraph  above.  Revenue  from  our  hosting  services
(including up-front  implementation fees) is recognized ratably over the term of
the agreement.  This treatment is in accordance  with the conclusion  reached by
the Emerging  Issues Task Force  (EITF) of the  Financial  Accounting  Standards
Board (FASB) on Issue No. 00-3 "Application of AICPA Statement of Position 97-2,
Software  Revenue  Recognition  to  Arrangements  that  Include the Right to Use
Software Stored on Another Entity's  Hardware." That conclusion is that SOP 97-2
only applies to hosting  arrangements  in which the customer has the contractual
right to take  possession of the software at any time during the hosting  period
without  significant  penalty and it is feasible  for the customer to either run
the  software on its own hardware or contract  with an unrelated  third party to
host the  software.  In the case of our hosting  arrangements,  the software may
only be used through  access to our data  processing  facility  under our direct
supervision and control.

         We  expect  that in the  future  software  revenue  will  decline  as a
percentage  of  total  revenue  as we  devote  greater  resources  to our  other
outsourced business services.

         Components of costs and expenses.  Cost of providing  services includes
salaries and benefits for  personnel in our data center,  Financial  Outsourcing
and S.T.A.R.  operations groups;  fees paid to outside service providers,  other
than implementation service providers;  and other miscellaneous operating costs.
Cost of providing  software revenue includes salaries and benefits for personnel
in our M.A.R.S.  technical support and installation  groups and costs related to
consulting,  training and updates.  General and administrative  expenses include
salaries and benefits for  management  personnel,  fees paid to outside  service
providers for corporate-related  services, and other overhead expenses. Research
and development  expenses include salaries and benefits for personnel engaged in
M.A.R.S. development,  consulting fees paid to outside service providers engaged
in  M.A.R.S.   development,   miscellaneous   costs   associated  with  M.A.R.S.
development,  and similar types of expenses  engaged in application  development
efforts related to our Financial Outsourcing service. Client acquisition expense
primarily  includes  salaries,  benefits and  commissions  paid to our sales and

                                       11
<PAGE>

marketing  and  implementation  personnel,  travel  expenses  of our  sales  and
marketing and implementation  personnel,  certain advertising expenses, and fees
paid to outside implementation consultants.

         Stock-related  compensation  expense.  As a  result  of  stock  options
granted  in 1999,  we  recognized  stock-related  compensation  expense  of $5.3
million in the first six months of 1999, $2.9 million of which was recognized in
the second quarter of 1999.

         Revenue and operating  expense  trends.  On April 14, 2000 we announced
that  our  revenue  growth  would be less  than  previously  anticipated  due to
business conditions and the impact of the adoption of SAB 101. Factors acting to
slow future revenue growth from levels  previously  anticipated  include,  among
other  things,  an expected  reduction in fees from  affiliate  companies due to
reduced  operations  and the  closure  of one of the  affiliates;  delays in the
selling cycle,  due in part to concerns over the Company's  financial  viability
going forward; planned strategic reductions in client acquisition  expenditures;
and the adoption of SAB 101, which defers revenue that would otherwise have been
reported during the current year.

         In response to  anticipated  slower sales  growth we initiated  several
steps in late  April  to  reduce  our  operating  cost  structure.  Those  steps
included,  among  other  things,  staff  reductions,  primarily  in the areas of
general and administrative and client acquisition expenses, and reduced spending
in certain support and product  development areas. Those steps,  together with a
slower pace of staff  additions  in the client  services  areas,  did reduce the
Company's cash operating requirements late in the second quarter.  Despite these
steps we will  continue  to incur  losses and  negative  cash flow over the next
several quarters.

Recent Developments Regarding Debt Financings

         On June 7,  2000,  we entered  into a line of credit,  in the form of a
factoring  arrangement,  for up to $2,000,000 with Pacific Business  Funding,  a
division of Cupertino  National Bank.  Pursuant to the credit agreement,  we may
borrow up to 80% against all  eligible  receivables  due within 90 days,  and we
will pay interest at a rate of 15% per annum on the average daily balance of the
amount borrowed,  and an  administration  fee of 1/2% of the face amount of each
invoice financed.  In addition, we paid a commitment fee of 1% of the commitment
amount.  The line of credit is  secured  by our  accounts  receivable.  Eligible
receivables are expected to yield actual  borrowing  capacity under the facility
in the  $500,000  to  $800,000  range  over the  balance of the  calendar  year.
Borrowings  are  made  against  specific  receivables  and  then  repaid  as the
receivables are collected by the Company.  As such, most borrowings are made and
repaid within the same month. The Company had a balance of $0.1 million and $0.1
million  outstanding  under the  facility  at June 30,  2000 and July 31,  2000,
respectively.  In connection with the credit  agreement,  we issued a warrant to
Pacific  Business  Funding to purchase up to 85,715 shares of our Class A common
stock at $1.75 per  share,  which is the  average  closing  price of our Class A
common stock on the Nasdaq National  Market,  for the five trading days prior to
Pacific Business Funding's credit commitment.

         On June 23, 2000, our wholly owned subsidiary,  ReSource/Phoenix,  Inc.
entered  into a  senior  loan  and  security  agreement  with  Lease  Management
Associates,  Inc., or LMA, an affiliate of Gus Constantin,  our Chairman,  Chief
Executive  Officer  and  majority  stockholder,  for a  loan  in the  amount  of
$3,000,000.  The full  amount of the loan was drawn down by the  Company on June
23, 2000. During the term of the loan, we will make thirty-six  monthly payments
of $90,000 and a final payment of $600,000. ReSource/Phoenix, Inc. granted LMA a
security interest in specific equipment,  machinery, furniture and fixtures. The
interest rate on the loan is  approximately  15% per annum. We issued a guaranty
to LMA in connection with the loan to our wholly owned subsidiary.  In addition,
we issued a  warrant  to LMA to  purchase  up to  150,000  shares of our Class A
common stock at $2.07 per share.

                                       12
<PAGE>


Consolidated Results of Operations

         The  following  table sets forth,  for the periods  indicated,  certain
items  reflected in our  consolidated  statements of  operations  expressed as a
percentage of revenue and the percentage  change in the  underlying  values from
period to period.

<TABLE>
<CAPTION>
                                                Three Months                            Six Months
                                               Ended June 30,                         Ended June 30,
                                          ----------------------                  ---------------------

                                             2000         1999                       2000         1999
                                          ---------    ---------                  --------     --------

                                            % of         % of         Percent       % of         % of        Percent
                                           Revenue      Revenue       Change       Revenue      Revenue      Change
                                          ---------    ---------     --------     --------     --------     ---------

Consolidated Statements of Operations Data:

<S>                                            <C>          <C>          <C>          <C>          <C>           <C>
Revenue:
   Contract service revenue............        57.3%        33.7%        74.7%        52.3%        42.1%         74.1%
   Contract service revenue-- affiliate        33.2         15.7        117.0         33.8         21.9         114.7
   Software revenue....................         9.5         50.6         80.8         13.9         36.0         (46.7)
                                          ---------    ---------     --------     --------     --------     ---------

         Total Revenue.................       100.0        100.0          2.3        100.0        100.0          39.2

Operating expenses:
   Cost of providing services..........       120.1         49.6       (147.8)       116.6         57.8        (180.8)
   Cost of providing software revenue..        10.2          8.1        (28.4)        10.6          9.6         (52.5)
   General and administrative..........        96.6         17.5       (462.9)        87.2         24.0        (405.7)
   Research and development............        28.0         25.0        (14.5)        31.0         32.5         (33.1)
   Client acquisition costs............        91.7         22.1       (325.3)        98.9         26.2        (426.1)
   Depreciation and amortization.......        23.4          4.9       (386.9)        21.9          5.5        (456.1)
   Stock-related compensation..........       -            105.5        100.0         -           127.2         100.0
                                          --------     ---------     --------     --------     --------     ---------

         Total operating expenses......       370.0        232.7        (62.6)       366.2        282.8         (80.3)

Loss from operations...................      (270.0)      (132.7)      (108.1)      (266.2)      (182.8)       (102.8)

         Other income/(expense)........         0.5          0.3        100.0          3.3          0.4       1,023.5
                                          ---------    ---------     --------     --------     --------     ---------

Net loss before change in accounting
   principle...........................      (269.5)      (132.4)      (108.0)      (262.9)       (182.4)      (100.7)
                                          ---------     --------     --------     --------     ---------    ---------


Cumulative effect on prior years.......         -            -            -           (2.2)         -          (100.0)

Net loss ..............................      (269.5)%     (132.4)%     (108.0)%     (265.1)%     (182.4)%      (102.4)%
                                          =========    =========     ========     ========     ========     =========
</TABLE>

Second Quarter Comparison for 2000 and 1999

         Revenue.  Total revenue  increased 2.3% or $63,000 for the three months
ended June 30,  2000 when  compared  with the same  periods  in 1999.  The small
increase was a result of growth in our Financial  Outsourcing  service offering,
for both affiliate and non-affiliate clients, being largely offset by a decrease
in revenue from our software product.

         Contract service revenue.  Contract service revenue  increased 74.7% or
$0.7  million for the quarter  ended June 30, 2000 when  compared  with the same
period in 1999.  The growth was  primarily  due to an increase in our  Financial
Outsourcing  business  of  $0.6  million.  The  higher  revenue  from  Financial
Outsourcing  was due to the net addition of 25 new clients between June 30, 1999
and June 30, 2000.  Revenue from our  S.T.A.R.  service was $0.1 million  higher
compared to the prior year due to the  addition of one new client and  increased
activity for existing clients.

         Contract  service revenue -- affiliate.  Contract  service revenue from
affiliates  increased 117.0% or $0.5 million for the three months ended June 30,
2000  compared  with the same period in 1999.  The increase in contract  service
revenue from  affiliates was primarily due to a change in August 1999 from a fee
based on allocated  cost to a fee schedule  that was  reflective of market rates
for the services provided.

                                       13
<PAGE>


         Software revenue.  Software revenue decreased 80.8% or $1.1 million for
the quarter ended June 30, 2000 when compared with the same period in 1999.  The
decrease was primarily due to the final installation and acceptance in June 1999
for some  clients who had been in beta testing of our current  M.A.R.S.  product
released in March 1999.  Revenue in the current period was derived from the sale
of  additional  licenses  and  services  to  existing  clients,  rather than the
addition of new clients, and higher maintenance revenue.

         Cost of providing services. Cost of providing services increased 147.8%
or $2.0 million for the three months ended June 30, 2000  compared with the same
period in 1999.  The increase was primarily due to the increase in full time and
contract personnel and related expenses to our operations and data center groups
since the second  quarter of 1999.  The increase in personnel  was in support of
client  additions  and to prepare  for  anticipated  growth in  clients  for our
Financial Outsourcing product offerings. Increased labor, labor-related benefit,
and  contract  labor  expenses  accounted  for $1.5  million or 75% of the total
increase in our cost of  providing  services for the three months ended June 30,
2000, when compared with the same period in 1999.

         Cost of providing software revenue.  Cost of providing software revenue
increased  28.4% or  $64,000  for the  three  months  ended  June 30,  2000 when
compared  with the same period in 1999.  The increase  was due  primarily to the
increase in M.A.R.S.  clients from 8 as of June 30, 1999 to 10 at the end of the
second quarter of fiscal 2000.

         General  and  administrative   expenses.   General  and  administrative
expenses increased 462.9% or $2.3 million in the second quarter of 2000 compared
with the same period in 1999.  The increase was  primarily  due to the hiring of
additional  management and  administrative  personnel to support our anticipated
growth.  Included  in  the  increase  in  expense  was  a  one  time  charge  of
approximately  $800,000  associated  with the cost reduction  program  initiated
during the second  quarter.  Excluding that charge,  the increase in general and
administrative expense was $1.5 million for the three months ended June 30, 2000
compared with the same period in fiscal 1999.

         Research and development  expenses.  Research and development  expenses
increased  14.5% or $0.1  million for the three  months ended June 30, 2000 when
compared with the same period of fiscal 1999.  The increase was due primarily to
salary,   benefit  and  contract  service  costs  for  staff  added  to  develop
enhancements  and new  features  to our  M.A.R.S.  software  product and conduct
application development work for our Financial Outsourcing services. The company
capitalized approximately $0.3 million in development expenses during the second
quarter  just ended  related to a new version of the M.A.R.S.  software  that is
expected to be released during the third quarter.

         Client  acquisition  expenses.  Client  acquisition  expenses increased
325.3% or $2.0 million in the quarter ended June 30, 2000 compared with the same
period in fiscal 1999.  The increase was due largely to  incremental  salary and
benefits  expense of $1.1 million  associated with hiring  additional  sales and
implementation  personnel  for  our  Financial  Outsourcing  services.   Outside
consultant  expenses  incurred  to  support  new  Financial  Outsourcing  client
implementations  increased  $0.3  million over the prior year.  Increased  sales
support costs, including the opening of 14 regional sales offices, together with
higher advertising and promotional  expenses also contributed to higher costs in
second quarter 2000 compared to the same period in 1999.

Six Month Comparison for Years 2000 and 1999

         Revenue.  Total  revenue  increased  39.2% or $1.6  million for the six
months  ended June 30,  2000 when  compared  with the same  period in 1999.  The
increase was primarily due to growth in our  Financial  Outsourcing  service for
both affiliate and  non-affiliate  clients offset by a decrease in revenues from
our software product.

                                       14
<PAGE>


         Contract service revenue.  Contract service revenue  increased 74.1% or
$1.3 million for the six months ended June 30, 2000 when  compared with the same
period  of  fiscal  1999.  Revenue  from  our  Financial   Outsourcing   service
contributed  $1.1 million of the increase with the balance coming from growth in
our S.T.A.R.  offering.  The higher revenue from Financial  Outsourcing  was due
primarily from client  additions  and, to a lesser  extent,  increased fees from
existing clients.

         Contract  service revenue -- affiliate.  Contract  service revenue from
affiliates  increased  114.7% or $1.0  million for the six months ended June 30,
2000  compared  with the same period in 1999.  The increase in contract  service
revenue from  affiliates was primarily due to a change in August 1999 from a fee
based on allocated  cost to a fee schedule  that was  reflective of market rates
for the services provided.

         Software revenue.  Software revenue decreased 46.7% or $0.7 million for
the six months ended June 30, 2000 when  compared  with the same period in 1999.
The decrease was primarily due to the final  installation and acceptance in June
1999 for some  clients  who had been in beta  testing  of our  current  M.A.R.S.
product  released  in March  1999.  Revenue for the first six months of 2000 was
primarily related to the sale of additional licenses to existing clients, rather
than the addition of new clients, and higher maintenance revenue.

         Cost of providing services. Cost of providing services increased 180.8%
or $4.4  million in the six months  ended June 30, 2000 when  compared  with the
same period in 1999. The increase was primarily due to the increase in full time
and contract  personnel and related  expenses to our  operations and data center
groups since the second quarter of 1999. Increased labor,  labor-related benefit
and contract labor expenses  accounted for $3.2 million or 72.7% of the increase
in our  cost of  providing  services  compared  with the  same  period  in 1999.
Expenses for general  office  expenses,  travel and software  maintenance  costs
contributed most of the balance of the increase in cost over the prior year.

         Cost of providing software revenue.  Cost of providing software revenue
increased  52.5% or $0.2  million  for the six months  ended June 30,  2000 when
compared  with the same period in 1999.  The increase was due to the increase in
M.A.R.S.  clients  from eight as of June 30, 1999 to 10 at the end of the second
quarter of fiscal 2000 and to increased  maintenance costs related to the client
base.

         General  and  administrative   expenses.   General  and  administrative
expenses increased 405.7% or $4.1 million for the six months ended 2000 compared
with the same period in 1999.  The increase was  primarily  due to the hiring of
additional  management and  administrative  personnel to support our anticipated
growth.  Included  in  the  increase  in  expenses  is  a  one  time  charge  of
approximately  $800,000  associated  with the cost reduction  program  initiated
during the second quarter.  Excluding those charges, the increase in general and
administrative  expenses was $3.3 million for the six months ended June 30, 2000
compared with the same period in fiscal 1999.

         Research and development  expenses.  Research and development  expenses
increased  33.1% or $0.4  million  for the six months  ended June 30,  2000 when
compared with the same period of fiscal 1999.  The increase was due primarily to
salary,  related  benefits and contract  service costs for individuals  hired to
develop  enhancements  and new  features to our  M.A.R.S.  software  product and
conduct application development work for our Financial Outsourcing services.

         Client  acquisition  expenses.  Client  acquisition  expenses increased
426.1% or $4.6 million for the six months ended June 30, 2000  compared with the
same period in fiscal 1999. The increase was due largely to  incremental  salary
and benefits expense of $2.3 million  resulting from hiring additional sales and
implementation  personnel  for  our  Financial  Outsourcing  services.   Outside
consultant  expenses  incurred  supporting  new  Financial   Outsourcing  client
implementations  increased  $0.8 million over the same period in the prior year.
Other  sales  support  costs,   including  higher  advertising  and  promotional

                                       15
<PAGE>

expenses,  together  with  the  opening  of  14  regional  sales  offices,  also
contributed  to the higher costs incurred in 2000 compared to the same period in
1999.

         Stock-related  compensation  expense.  As a  result  of  stock  options
granted  in 1999,  we  recognized  stock-related  compensation  expense  of $2.9
million and $5.3 million in the three and six months ended June 30, 1999. We had
no stock-related compensation expense in the first six months of 2000.

         Cumulative effect on prior years for a change in accounting  principle.
As of January 1, 2000,  the method of  recognizing  implementation  fees for our
Financial  Outsourcing  and for  M.A.R.S.  hosted  clients  was  changed  from a
percentage  of  completion  basis to  recognition  ratably  over  the  estimated
contract life. We adopted a three-year period for such amortization, in response
to the Security and Exchange  Commission's  Staff Accounting  Bulletin (SAB) No.
101,  "Revenue  Recognition."  In accordance  with Accounting  Principles  Board
Opinion  ("APB") No. 20,  "Accounting  Changes," the effect of changing to a new
method of accounting  effective at the beginning of our fiscal year,  January 1,
2000, is to report the  cumulative  effect on prior year income as of January 1,
2000 which resulted in an increase in net loss of $129,000.

Liquidity and Capital Resources

         Since  inception,  we have financed our  operations  primarily  through
equity contributions and loans from the Gus and Mary Jane Constantin 1978 Living
Trust, our sole stockholder  prior to our initial public offering,  and from the
net proceeds of our initial public offering, which closed in October 1999.

         At June 30, 2000,  we had  approximately  $4.2 million of cash and cash
equivalents.  Net cash used in operating  activities  in the first six months of
2000 and 1999 was $12.7 million and $2.4 million,  respectively. The increase in
cash used in operating  activities  in 2000  compared to 1999 was  primarily the
result of higher net losses.

         Net cash used in investing  activities  in first six months of 2000 and
1999 was $2.4  million  and $1.5  million,  respectively.  The net cash  used in
investing  activities  resulted  primarily  from capital  expenditures  for data
processing  equipment,   software,  leasehold  improvements  and  furniture  and
fixtures.  We  expect  to make  additional  capital  expenditures  for  computer
hardware and software, equipment and fixtures to support the continued growth of
our operations.

         Net cash  provided by financing  activities  in the first six months of
2000 and 1999 was $3.5 million and $3.6 million, respectively. Net cash provided
by financing activities in 2000 resulted from proceeds from borrowings under the
company's credit  arrangements,  $3.1 million;  and the purchase of shares under
certain  employee  benefit plans,  $0.4 million.  Net cash provided by financing
activities  in  1999  was  due to  capital  contributions  from  our  then  sole
stockholder.

         On June 7,  2000,  we entered  into a line of credit,  in the form of a
factoring  arrangement,  for up to $2,000,000 with Pacific Business  Funding,  a
division of Cupertino  National Bank.  Pursuant to the credit agreement,  we may
borrow up to 80% against all  eligible  receivables  due within 90 days,  and we
will pay interest at a rate of 15% per annum on the average daily balance of the
amount borrowed,  and an  administration  fee of 1/2% of the face amount of each
invoice financed.  In addition, we paid a commitment fee of 1% of the commitment
amount.  The line of credit is  secured  by our  accounts  receivable.  Eligible
receivables are expected to yield actual  borrowing  capacity under the facility
in the  $500,000  to  $800,000  range  over the  balance of the  calendar  year.
Borrowings  are  made  against  specific  receivables  and  then  repaid  as the
receivables are collected by the Company.  As such, most borrowings are made and
repaid within the same month. The Company had a balance of $0.1 million and $0.1
million  outstanding  under the  facility  at June 30,  2000 and July 31,  2000,
respectively.  In connection with the credit  agreement,  we issued a warrant to
Pacific  Business  Funding to purchase up to 85,715 shares of our Class A common
stock at $1.75 per  share,  which is the  average  closing  price of our Class A

                                       16
<PAGE>

common stock on the Nasdaq National  Market,  for the five trading days prior to
Pacific Business Funding's credit commitment.

         On June 23, 2000, our wholly owned subsidiary,  ReSource/Phoenix,  Inc.
entered  into a  senior  loan  and  security  agreement  with  Lease  Management
Associates,  Inc., or LMA, an affiliate of Gus Constantin,  our Chairman,  Chief
Executive  Officer  and  majority  stockholder,  for a  loan  in the  amount  of
$3,000,000.  The full  amount of the loan was drawn down by the  Company on June
23, 2000. During the term of the loan, we will make thirty-six  monthly payments
of $90,000 and a final payment of $600,000. ReSource/Phoenix, Inc. granted LMA a
security interest in specific equipment,  machinery, furniture and fixtures. The
interest rate on the loan is  approximately  15% per annum. We issued a guaranty
to LMA in connection with the loan to our wholly owned subsidiary.  In addition,
we issued a  warrant  to LMA to  purchase  up to  150,000  shares of our Class A
common stock at $2.07 per share.

         We will need to raise  additional  capital  during  the third  quarter.
Subsequent  to the end of the first  quarter we began to  implement  a number of
steps aimed at reducing our operating costs.  Those steps included,  among other
things,  staff reductions and the cessation of certain  development efforts that
have  reduced  expenditures  for outside  consulting  expertise.  Despite  these
efforts,  we will continue to operate at a significant  cash negative  level. To
obtain additional  financing,  we entered into a common stock purchase agreement
with  Torneaux.  Our  ability to raise  funds  pursuant  to the  agreement  with
Torneaux requires an effective  registration statement and is subject to certain
conditions at the time of each sale of our Class A common  stock.  We may not be
able to satisfy the conditions for each sale of our Class A common stock.

Recent Accounting Pronouncements

         In December  1999,  the  Securities  and  Exchange  Commission  ("SEC")
released Staff  Accounting  Bulletin  ("SAB") No. 101,  "Revenue  Recognition in
Financial  Statements" which provides guidance on the recognition,  presentation
and  disclosure  of  revenue  in  financial   statements  filed  with  the  SEC.
Subsequently, the SEC delayed the implementation date of SAB 101 for registrants
with fiscal years that begin after  December  15, 1999 to the fourth  quarter of
their fiscal  year.  We elected to  implement  SAB No. 101 the first  quarter of
2000, the effect of which is described as follows:

         Effective  January 1, 2000, we deferred  recognition of  implementation
fees for our Financial Outsourcing,  S.T.A.R. and M.A.R.S.  hosting services and
will amortize such fees ratably over a three-year  period as client services are
performed.  Prior to January 1, 2000,  implementation  fees were recognized when
the work was  completed on a percentage  of  completion  basis.  The  cumulative
effect of the  change in the  method of  recognizing  implementation  revenue on
prior years' income was a one-time charge of $129,000 and a reduction in revenue
from $6.8 million to $5.8 million in the first six months of fiscal 2000.  Costs
related to client implementation activities are expensed as incurred.

         In June 1998,  Statement of  Financial  Accounting  Standards  No. 133,
"Accounting for Derivative  Instruments and Hedging  Activities" was issued.  We
are required to adopt this statement in fiscal 2001. Because we do not currently
use any derivative  instruments,  we do not anticipate  that the adoption of the
new  statement  will have a  significant  effect on our  business  or  operating
results.

         In  December   1998,  the  American   Institute  of  Certified   Public
Accountants  issued  SOP  98-9,  "Modification  of SOP  97-2,  Software  Revenue
Recognition, With Respect to Certain Transactions." SOP 98-9 amends SOP 97-2 and
SOP 98-4 extending the deferral of the application of certain  provisions of SOP
97-2 as amended by SOP 98-4 through  fiscal  years  beginning on or before March
15,  1999.  All other  provisions  of SOP 98-9 are  effective  for  transactions
entered into in fiscal years beginning after March 15, 1999. We have adopted SOP
98-9 and it did not have a material effect on our operating results or financial
position.

                                       17
<PAGE>


Quantitative and Qualitative Disclosures about Market Risk

         We do not hold derivative financial  instruments,  derivative commodity
investments or other financial investments or engage in foreign currency hedging
or other transactions that expose us to material market risk.

Forward Looking Statements

         This report contains forward-looking  statements that involve risks and
uncertainties.   These  statements  relate  to  our  future  plans,  objectives,
expectations and intentions,  and the assumptions  underlying or relating to any
of these statements. These statements may be identified by the use of words such
as "expect,"  "anticipate,"  "intend" and "plan." Our actual  results may differ
materially  from  those  discussed  in  these  statements.  Factors  that  could
contribute to such differences  include, but are not limited to, those discussed
below and elsewhere in this report.


Risk Factors

We may not be able to continue  operating  our business if we do not satisfy all
conditions to our common stock financing with Torneaux Ltd.

         Our  business  has not  generated  sufficient  cash  flow  to fund  our
operations  without  requiring  external  sources of  capital,  and we expect to
continue to have  significant  net cash  outflow.  As of June 30,  2000,  we had
working  capital of $0.7  million.  On June 6, 2000,  we entered into the common
stock  purchase  agreement with Torneaux Ltd. Our ability to raise funds through
the agreement is subject to the  satisfaction of certain  conditions at the time
of each sale of Class A common stock to Torneaux.  We may not be able to satisfy
the  conditions to the initial sale and  subsequent  sales to Torneaux under the
agreement.  If this  occurs,  we would  not be able to sell  the full  7,000,000
shares  to  Torneaux  pursuant  to  the  agreement,  and we may  need  to  raise
additional money from other sources in order to continue to fund our operations.
Such alternative  funding may not be available on favorable terms, if at all. If
we do  not  have  sufficient  cash  to  continue  operating  our  business,  our
shareholders  could lose  substantially  all, if not all, of their investment in
our company.

Stockholders  may  experience  significant  dilution  from our sale of shares to
Torneaux Ltd. under the common stock purchase agreement and warrants.

         The sale of our Class A common stock to Torneaux under the common stock
purchase  agreement and warrants will have dilutive effect on our  stockholders.
The number of shares  that we issue to  Torneaux  upon a draw down is based upon
the daily  weighted  average  market  price of our stock  over a 20-day  trading
period. As the market price declines,  the number of shares which may be sold to
Torneaux  will  increase.  If we put shares to Torneaux at a time when our stock
price is low, our stockholders would be significantly  diluted. In addition, the
perceived risk of dilution by Torneaux and our other stockholders may cause them
to sell their  shares,  which could  further  decrease  the market  price of our
shares.  Furthermore,  the significant  downward pressure on the market price of
our shares could  encourage  Torneaux and other  stockholders to engage in short
sales of our shares,  which would cause our stock price to decline even further.
Torneaux's  resale of our Class A common  stock will  increase the number of our
publicly  traded shares,  which could also lower the market price of our Class A
common stock.

We may have difficulty raising money we need for our operations in the future.

         Even if we satisfy the  conditions  to the initial sale and  subsequent
sales under the common stock purchase agreement, we may have to raise additional
money from other sources in the future. Because the price at which we would sell
stock to Torneaux under the agreement will depend on the prevailing market price
of our Class A common stock over the 14 month term of the  agreement,  we cannot

                                       18
<PAGE>

predict the amount of  proceeds we would  receive  under the  agreement.  Due to
price  fluctuations,  we may  receive  less  proceeds  than we need to fund  our
operations  until we achieve cash  breakeven.  If this occurs,  we would need to
raise  additional  funds.  Outside sources may not provide us with money when we
need it.  If we cannot  obtain  money  when we need it,  we may need to  further
reduce our operations.  In addition, even if we are able to find outside sources
that will provide us with money when we need it, in order to raise this money we
may be required to issue  securities  with better  rights than the rights of our
Class A common  stock or we may be required to take other  actions  which lessen
the value of our current  Class A common  stock,  including  borrowing  money on
terms that are not favorable to us.

We expect to continue to incur losses and experience negative cash flow.

         We expect to have  significant  operating losses and continue to record
significant  net cash outflow on a quarterly and annual  basis.  We reported net
loss from  operations of $38.5 million for the period from January 1, 1997,  the
date on which we began operations as a separate company,  through June 30, 2000,
and  reported  net cash used in  operating  and  investing  activities  of $35.3
million for the same period.  Further  developing our business and expanding our
network  may require  significant  capital in addition to the amount that may be
raised under the common stock purchase  agreement  with Torneaux.  We may not be
able to obtain additional capital on terms favorable to us or at all.

         Our ability to achieve and maintain  profitability  is highly dependent
upon the successful  commercialization of our Financial Outsourcing services. We
may not ever be able to  successfully  commercialize  our  products  or  achieve
profitability.

Modifications of the report of our independent public accountants  regarding our
ability to continue as a going concern may  significantly  impair our ability to
sell our products and services.

         Our independent auditors, Arthur Andersen LLP, reissued their auditors'
report on our financial  statements for the year ended  December 31, 1999.  They
modified their report to reflect their view that we require  additional  funding
to continue our  operations and their view that we may be unable to continue our
operations absent receiving additional funding. More specifically,  the modified
report,  among  other  things,  raises  substantial  doubt  about our ability to
continue as a going concern.  We believe that growing concern among our existing
and potential  customers  regarding our continued financial viability has been a
significant  factor  causing demand for our products to grow more slowly than we
previously  anticipated.  The modified report from Arthur Andersen may reinforce
our existing and potential customers' concern.

         We cannot assure you that the conditions that raise  substantial  doubt
about our ability to continue as a going concern will not persist.  As a result,
we cannot  assure you that  Arthur  Andersen's  report on our  future  financial
statements  will not  include  a  similar  modification.  This  situation  could
perpetuate concerns about our ability to fulfill our contractual obligations, as
well as adversely  affect our  relationships  with third  parties and impair our
ability to complete future financings. Each of the foregoing could significantly
damage our business.

Our stock price could  fluctuate  dramatically  because of  fluctuations  in our
quarterly  operating  results.  This  could  result  in  substantial  losses  to
investors.

         Period-to-period comparisons of our operating results may not be a good
indication of our future  performance.  Moreover,  our operating results in some
quarters may not meet the expectations of stock market analysts or investors. In
that event,  our stock price would likely fall  significantly.  For example,  on
April 14, 2000,  we  announced  that we expected our revenue to grow more slowly
than previously  expected.  We also announced on that date that we would adopt a
recently introduced accounting policy, the effect of which would be, among other
things, to reduce our reported revenue for 2000.  Following these announcements,
the trading price of our Class A common stock immediately fell dramatically. Any

                                       19
<PAGE>

significant  decrease  in the  trading  price of a  company's  stock can  prompt
shareholders  and securities class action attorneys to file lawsuits against the
company  and those who  control the  company,  regardless  of the merits of such
lawsuits.  Any such  lawsuits,  regardless  of the  outcome,  can  significantly
distract  management,  cause the company to incur significant  defense costs and
impair the company's  reputation,  all of which could  materially  and adversely
affect the company's stock price.

         As a result of the evolving  nature of the markets in which we compete,
we may have difficulty  accurately  forecasting our revenue in any given period.
In addition to the factors  discussed  elsewhere  in this  section,  a number of
factors  may cause our  revenue to fall short of our  expectations  or cause our
operating results to fluctuate, including:

    o    the  announcement  or  introduction  of new  or  enhanced  products  or
         services by our competitors;

    o    pricing changes by us or our competitors;

    o    the timing and frequency of new client  engagements  or  cancellations;
         and

    o    sales cycle fluctuations.

         We  must  implement  our  services  for new  clients  in a  timely  and
cost-effective  manner.  To the  extent  that  we are  unable  to  staff  client
implementations  using  internal  staff,  we  will  need  to  delay  our  client
implementations  or hire outside software and systems  integration  consultants,
whose services  generally are much more costly. If we delay  implementation  for
any client, we may not meet the expectations of that client,  which could damage
our relationship with that client. A delay in implementation would also postpone
our  recognition  of  revenues  from  that  client,  perhaps  into a  subsequent
financial reporting period, which could cause us not to meet analyst or investor
expectations  for  that  period.   If  we  hire  outside  software  and  systems
integration consultants,  our operating expenses will increase and our operating
results will be harmed.

         Stock   markets   often   experience   significant   price  and  volume
fluctuations.  These  fluctuations,  as well as general  economic and  political
conditions  unrelated to our performance,  may adversely affect the price of our
Class A common stock.  The market prices of the  securities of  Internet-related
and  technology-related  companies have been  especially  volatile.  The closing
price of our Class A common stock, for example, has fluctuated between $1.25 and
$25.37 since our initial public  offering in October 1999 through June 30, 2000.
In  addition,  if our  performance  in a given  quarter or our  expected  future
performance  falls below the  expectations of securities  analysts or investors,
the price of our Class A common stock will likely fall significantly,  as it did
in April 2000.

Our Class A common stock may be delisted from the Nasdaq  National  Market if we
cannot meet the continued listing requirements.

         While the  Class A common  stock has met the  current  initial  listing
requirements  for  inclusion  in the  Nasdaq  National  Market,  there can be no
assurance that we will meet the continued listing requirements.  To maintain our
listing on the Nasdaq National Market:

    o    we must have at least 750,000 shares  publicly held with a market value
         of at least $5 million;

    o    we will have to maintain at least $4 million in net tangible assets;

    o    the minimum bid price of our Class A common stock will have to be $1.00
         per share;

                                       20
<PAGE>


    o    our Class A common must be held by at least 400 holders; and

    o    our Class A common stock must have at least two active market makers.

         If we are  unable to satisfy  the  maintenance  criteria  of the Nasdaq
National Market,  our Class A common stock may be delisted.  If this occurs, our
Class A common stock would be traded only in the  over-the-counter  market. As a
result,  the  liquidity  of our  Class A common  stock  would  be  significantly
impaired  and the  price of our  Class A  common  stock  would be  significantly
adversely  affected.  Among other  things,  our company could receive less media
coverage and have fewer security analysts.

         If our Class A common  stock is  delisted,  then trading in our Class A
common stock would be subject to rules under the Securities Exchange Act of 1934
that require  additional  disclosure by  broker-dealers  in connection  with any
trades involving a stock defined as "penny stock." In general,  a penny stock is
an equity  security  that is not listed on a national  exchange and has a market
price of less than $5.00 per share,  subject  to some  exceptions.  Prior to any
transaction  in a penny  stock,  the rules  require the delivery of a disclosure
schedule  explaining  the penny  stock  market and  associated  risks and impose
various sales practice  requirements on broker-dealers  who sell penny stocks to
persons other than  established  customers and accredited  investors.  For these
transactions,  the broker-dealer must make a special  suitability  determination
for the  purchaser  and have  received the  purchaser's  written  consent to the
transaction prior to sale. The broker-dealer  also must disclose the commissions
payable to the  broker-dealer,  current bid and offer  quotations  for the penny
stock.  In  addition,  if  the  broker-dealer  is  the  sole  market-maker,  the
broker-dealer must disclose this fact and the  broker-dealer's  presumed control
over the market.  This information must be provided to the customer orally or in
writing prior to the  transaction  and in writing  before or with the customer's
confirmation.   Monthly   statements  must  be  sent  disclosing   recent  price
information  for the penny  stock held in the  account  and  information  on the
limited market in penny stocks. The additional burdens imposed on broker-dealers
by these  requirements  may discourage  them from effecting  transactions in our
Class A common stock,  which could  severely  limit the liquidity of our Class A
common stock and the ability of  purchasers in this offering to sell our Class A
common stock in the secondary market.

Our  success  depends on the  acceptance  and  increased  use of  Internet-based
software applications and business process outsourcing  solutions.  We cannot be
sure that these solutions will gain market acceptance.

         Our business model depends on the adoption of  Internet-based  software
applications and business process outsourcing solutions by commercial users. Our
business would suffer  dramatically  if these  solutions are not accepted or not
perceived to be effective.  The market for Internet  services,  virtual  private
networks and widely distributed  Internet-enabled  packaged application software
has only  recently  begun to  develop.  The  growth of  Internet-based  business
process outsourcing solutions could also be limited by:

    o    concerns over transaction security and user privacy;

    o    inadequate network infrastructure for the entire Internet; and

    o    inconsistent performance of the Internet.

         In addition,  growth in, demand for and  acceptance  of  Internet-based
software applications and business process outsourcing solutions,  including our
Financial  Outsourcing  service,  by early stage and middle market  companies is
highly  uncertain.  It is  possible  that our  outsourced  business  information
solutions  may never  achieve  broad  market  acceptance.  If the market for our
services does not grow  significantly  or continues to grow less rapidly than we
currently  anticipate,  our business,  financial condition and operating results
would be seriously harmed.

                                       21
<PAGE>


Our Financial  Outsourcing  service is targeted at early stage and middle market
companies,  which may be more likely to be acquired or to cease  operations than
other  companies.  As a result,  our client base may be more  volatile  than the
client  bases of  companies  whose  client  bases  consist  of more  established
companies.

         Our Financial Outsourcing service is targeted at early stage and middle
market companies, which may be more likely to be acquired or to cease operations
than other companies. As a result, our client base may be more volatile than the
client  bases of  companies  whose  client  bases  consist  of more  established
companies. From our inception through the end of 1999, we lost five unaffiliated
clients,  for many reasons  including  acquisition  and the  client's  financial
instability. In the six months ended June 30, 2000, we lost three clients. If we
experience greater than expected client turnover, either because our clients are
acquired,  cease  operations  or for any other reason,  our business,  financial
condition and operating results could be seriously harmed.

Our growth  will be limited  if we are  unable to attract  and retain  qualified
personnel.

         We  must   continue  to  attract  and  retain   qualified   information
technology,  accounting,  finance and transaction  processing  professionals  in
order to perform  services for our existing and future  clients.  The  personnel
capable of filling  these  positions  are in great  demand  and  recruiting  and
training them  requires  substantial  resources.  We may not be able to hire the
necessary  personnel to implement our business  strategy,  or we may need to pay
higher compensation for employees than we currently expect. We cannot assure you
that we will succeed in attracting and retaining the personnel we need to grow.

Our current and historical  financial  information  may not be comparable to our
future financial results.

         Our historical revenues were derived primarily from services that we do
not expect to be the focus of our  business in the  future.  We  introduced  our
S.T.A.R.  services and our original Financial  Outsourcing  service in 1993. Our
Web-enabled Financial  Outsourcing service and our hosted M.A.R.S.  service were
introduced in November 1998 and August 1999,  respectively.  For the years 1998,
1999 and the six months ended June 30, 2000, we derived  approximately  67%, 50%
and 19%,  respectively,  of total  revenue from our S.T.A.R.  services.  For the
years  1998,   1999  and  the  six  months  ended  June  30,  2000,  we  derived
approximately 1%, 25% and 14%,  respectively,  of total revenue from the sale of
software,  including license fees and related  services.  Because our historical
revenues were derived from a different type of service than the services that we
plan to emphasize in the future,  our  historical  financial  results may not be
comparable  to our future  financial  results.  In addition,  our  M.A.R.S.  and
S.T.A.R.  services are marketed to specialized  financial services clients.  Our
Financial  Outsourcing  services  are  marketed to a broader,  less  specialized
market than either of our M.A.R.S. or S.T.A.R.  services. We may be unsuccessful
in our efforts to market to this target market.

         Our  strategy  does  not  contemplate  M.A.R.S.  as  one  of  our  core
offerings.  As a result,  we expect that software license fees will decline as a
percentage of revenues as we devote  greater  resources to our other  outsourced
financial and management reporting services.

Our  operating  results  depend on our  relationships  with a limited  number of
clients.  As a  result,  the  loss of a single  client  may  seriously  harm our
operating results.

         Our results of operations and our business depend on our  relationships
with a limited number of large clients. As a result, the loss of a single client
may seriously harm our operating  results.  Set forth below is the percentage of
revenues  during the six months ended June 30, 2000 and the years ended December
31, 1999 and 1998 for each of our clients  that  accounted  for more than 10% of
our revenues and for our ten largest clients combined:

                                       22
<PAGE>


                                      Six Months Ended
                                          June 30,       Year Ended December 31,
                                          --------       -----------------------
                                            2000           1999           1998
                                            ----           ----           ----
Phoenix Leasing (an affiliate)               27%            24%            41%
GE Capital Aviation Services/PIMC             8%             9%            20%
John Hancock Advisors                        --             16%            --
Total of ten largest clients combined:       69%            77%            86%

         We cannot assure you that we will be able to maintain our current level
of  revenues  derived  from any of our  clients or markets  in the  future.  The
termination of our business relationships with any of our significant clients or
a  material  reduction  in the  use of our  services  by any of our  significant
clients could seriously harm our business and operating results.

We rely on third parties to supply us with the  software,  hardware and services
necessary to provide our services. The loss of any of this third party software,
hardware  or services  may be  difficult  to replace and may harm our  operating
results.

         A  substantial  portion of the  software  that is  integrated  into our
services  is  licensed  from  third  parties,   including  Oracle   Corporation,
BroadVision,  Inc. and Vitria  Technology,  Inc. If we were to lose the right to
use the software that we have licensed from Oracle, BroadVision, Vitria or other
third parties, our operations would be seriously harmed. Our agreements with our
software  vendors are  non-exclusive.  Our vendors may choose to compete with us
directly.  Oracle,  for example,  is now offering a  Web-enabled  version of its
enterprise  resource planning software that it markets directly to middle market
businesses.  Our vendors may also enter into  strategic  relationships  with our
competitors.  These relationships may take the form of strategic investments, or
marketing or other  contractual  arrangements.  Our competitors may also license
and utilize the same  technology  in  competition  with us. We cannot assure you
that the vendors of  technology  used in our products  will  continue to support
this  technology  in its current form. We also cannot assure you that we will be
able to adapt our own offerings to changes in this technology.  In addition,  we
cannot assure you that the financial or other  difficulties  of our vendors will
not adversely affect the technologies incorporated into our services, or that if
these  technologies  become  unavailable  we  will  be  able  to  find  suitable
alternatives.

         In addition,  we depend on third parties,  such as Cisco Systems,  Inc.
and Sun Microsystems,  Inc., to supply servers, routers,  firewalls,  encryption
technology  and other  key  components  of our  telecommunications  and  network
infrastructure.  If any of our  vendors  fail  to  provide  needed  products  or
services in a timely fashion or at an acceptable  cost, our business,  financial
condition  and  operating  results  could be seriously  harmed.  A disruption in
telecommunications  capacity could prevent us from  maintaining  our standard of
service. Some of the key components of our system and network are available only
from sole or limited sources in the quantities and quality we demand.

         We also  depend on the  services of  software  and systems  integration
firms to help us establish  service  with new clients.  If the services of these
firms became  unavailable  for any reason,  our services to new clients could be
delayed. In addition, we could be forced to pay higher rates for the services of
these or  substitute  firms.  If  either  of these  events  were to  occur,  our
business, financial condition and operating results could be seriously harmed.

Our business and  reputation may be harmed if we make mistakes in performing our
services.

         Our  business  is subject to various  risks  resulting  from errors and
omissions  in  performing  services  for our  clients.  We  perform  accounting,
finance,  transaction  processing,  tax  reporting,  transfer  agency  and other
services for our  clients.  We process  data  received  from our clients that is
critical to our clients'  businesses  and  operations.  We may make  mistakes in
performing our services, which may result in claims being made against us. If we
do make mistakes,  we cannot assure you that our financial reserves or insurance
will be adequate to cover any claims made against us. In addition,  our business

                                       23
<PAGE>

reputation  will be  seriously  harmed  if we make  any  mistakes,  which  could
adversely affect our relationships  with our existing clients and our ability to
attract new clients.

Our software products and the software that we have integrated into our services
may have  unknown  defects  that could harm our  reputation  or decrease  market
acceptance of our services.

         We  derived  approximately  14%  of our  revenues  from  licensing  our
M.A.R.S. software product during the six months ended June 30, 2000. Our clients
rely on this software to perform critical  business  functions such as sales and
expense tracking and fulfillment/inventory  tracking. Because our clients depend
on our M.A.R.S.  software for their critical systems and business functions, any
interruptions  caused by  unknown  defects  in our  software  could  damage  our
reputation,  cause our clients to initiate  product  liability suits against us,
divert our research and development resources, cause us to lose revenue or delay
market  acceptance  of any  outsourced  business  service  that is based on this
software.  Any of these things could harm our business. Our software may contain
errors or defects,  particularly when new versions or enhancements are released.
We may not  discover  software  defects  that  affect our  current  software  or
enhancements  until after they are sold.  Although we have not  experienced  any
material  software  defects to date,  any  defects  could  cause our  clients to
experience severe system failures.

         The software  applications  that we license  from Oracle,  BroadVision,
Vitria and other third  parties and  integrate  into our service  offerings  may
contain  defects  when  introduced  or when new  versions  or  enhancements  are
released.  We cannot assure you that software  defects will not be discovered in
the future.  If our  services  incorporate  software  that has defects and these
defects  adversely affect our service  offerings,  our business,  reputation and
operating results may be harmed.

The markets we serve are highly  competitive  and many of our  competitors  have
much greater resources.

         Our current and  potential  competitors  include  applications  service
providers,   systems  integrators,   and  software  and  hardware  vendors.  Our
competitors,  who may operate in one or more of these areas,  include  companies
such as Andersen  Consulting,  Corio, Inc., DIGEX, Inc., Exodus  Communications,
Inc., Navisite, Inc.,  PricewaterhouseCoopers  LLP, and USInternetworking,  Inc.
Some of our competitors may make strategic acquisitions or establish cooperative
relationships  among  themselves or with third parties to increase their ability
to rapidly gain market share by addressing the needs of our prospective clients.
These  relationships may take the form of strategic  investments or marketing or
other contractual arrangements.

         Many of our competitors have substantially greater financial, technical
and marketing  resources,  larger customer bases,  longer  operating  histories,
greater name recognition and more established relationships in the industry than
we do. We cannot be sure that we will have the resources or expertise to compete
successfully in the future. Our competitors may be able to:

    o    more  quickly  develop and expand  their  network  infrastructures  and
         service offerings;

    o    better  adapt to new or emerging  technologies  and  changing  customer
         needs;

    o    negotiate more favorable licensing agreements with software application
         vendors;

    o    more successfully recruit qualified information technology, accounting,
         finance and transaction processing professionals;

    0    negotiate more favorable services  agreements with software and systems
         integrators;

                                       24
<PAGE>


    o    devote greater  resources to the marketing and sale of their  services;
         and

    o    adopt more aggressive pricing policies.

         Some of our  competitors  may also be able to  provide  customers  with
additional  benefits at lower overall  costs.  We cannot be sure that we will be
able to match cost reductions by our competitors.  In addition,  we believe that
there is likely to be consolidation  in our markets,  which could increase price
and other competition in ways that could seriously harm our business,  financial
condition and operating results.  Finally, there are few substantial barriers to
entry,  and we have no patented  technology that would bar competitors  from our
market.

We rely on rapidly changing technology and must anticipate new technologies.

         The technologies in which we have invested are rapidly  evolving.  As a
result,  we must  anticipate  and rapidly adapt to changes in technology to keep
pace with the  latest  technological  advances  that are  likely  to affect  our
business  and  competitive  position.  For  example,  we  recently  adapted  our
Financial   Outsourcing   service,   which   formerly   used   a   client-server
communications architecture, to use an Internet communications architecture. Our
future success will depend on our ability to deploy  advanced  technologies  and
respond to technological advances in a timely and cost effective manner. Even if
we are able to deploy  new  technologies  in a timely  manner,  we are likely to
incur  substantial cost in doing so. If we are unable to develop or successfully
introduce new technology on an as needed basis or if we are unable to do so in a
cost effective manner, our business,  financial  condition and operating results
would be seriously harmed.

We  recently  began to expand  very  rapidly  and  managing  our  growth  may be
difficult.

         In mid-1999,  we began to aggressively expand our operations.  Although
we  terminated a number of employees  and closed  several  offices  beginning in
April  2000,   to  the  extent  that  our   business   continues  to  grow  both
geographically  and in terms of the number of products and services we offer, we
must:

    o    expand, train and manage our employee base effectively;

    o    enlarge our network and infrastructure to accommodate new clients;

    o    expand our  infrastructure and systems to accommodate the growth of our
         existing clients; and

    o    improve our management, financial and information systems and controls.

         We must recruit qualified information  technology personnel,  for which
there is high demand and short supply.  In addition,  we must recruit  qualified
accounting, finance and transaction processing personnel, which are also in high
demand.  During the second half of 1999,  we opened  eight new  offices  outside
northern California. In April 2000, we closed five offices, including one office
in California. We have little experience operating a multi-office business.

         There will be  additional  demands on our  operations  group and sales,
marketing and administrative  resources as we increase our service offerings and
expand our target markets. The strains imposed by these demands are magnified by
the  early  stage  nature of our  operations.  If we cannot  manage  our  growth
effectively,  our business,  financial  condition or operating  results could be
seriously harmed.

We depend  on a  limited  number of key  executives  who would be  difficult  to
replace.

         Our success  depends in significant  part on the continued  services of
our senior management personnel.  Losing one or more of our key executives could
seriously  harm our business,  financial  condition and  operating  results.  We

                                       25
<PAGE>

cannot  assure you that we will be able to retain our key  executives or that we
would be able to  replace  any of our key  executives  if we were to lose  their
services  for any  reason.  If we had to replace any of our key  executives,  we
would not be able to replace the  significant  amount of knowledge  that many of
our key executives have about us.

If we do not  effectively  address our market,  we may never realize a return on
the investments we have made to execute our strategy.

         We have made  substantial  investments  to pursue our  strategy.  These
investments include:

    o    developing relationships with particular software providers,  including
         Oracle, BroadVision and Vitria;

    o    investing  to  develop  unique  product  features,   including  invoice
         reporting and imaging functions; and

    o    developing implementation resources around specific applications.

         These investments may not be successful. More cost-effective strategies
may be available  to compete in this market.  We may have chosen to focus on the
wrong application areas or to work with the wrong partners.  Potential customers
may not value the specific product features in which we have invested. We cannot
assure you that our strategy will prove successful.

Intellectual  property infringement claims against us, even without merit, could
cost a significant amount of money to defend and divert  management's  attention
away from our business.

         As the number of software  products in our target market  increases and
the  functionality  of  these  products  further  overlaps,   software  industry
participants may become increasingly subject to infringement claims. Someone may
even  claim  that  our  technology   infringes  their  proprietary  rights.  Any
infringement  claims, even if without merit, can be time consuming and expensive
to defend. These suits may divert management's attention and resources and could
cause service  implementation  delays.  They also could require us to enter into
costly  royalty  or  licensing  agreements.  If  successful,  a claim of product
infringement  against us and our  inability to license the  infringed or similar
technology could adversely affect our business.

We may be  liable  if we lose  client  data  from  natural  disasters,  security
breaches or for any other reason.

         We currently conduct all of our data processing and network  operations
at our  facility  in San  Rafael,  California.  In the  event of a  catastrophic
disaster at our San Rafael data operations  center,  SunGard  Recovery  Services
Inc. will provide business resumption of our critical systems at its data center
in Philadelphia.

         We have comprehensive  disaster recovery procedures in place, including
uninterruptible  power supply  systems with seven day  capacity,  back-up  power
generators,  nightly  backup of our critical  data,  systems with  off-site data
vaults,  and 24 and 72 hour service level agreements for recovering  systems and
data from the last  available  backup.  However,  we cannot  assure you that our
disaster recovery procedures are sufficient,  or that our client's data would be
recoverable in the event of a disaster.

         Our  operations  are  dependent on SunGard  being able to  successfully
provide back-up  processing  capability if we are unable to protect our computer
and  network  systems  against  damage  from  a  major  catastrophe  such  as an
earthquake  or other  natural  disaster,  fire,  power  loss,  security  breach,
telecommunications  failure  or  similar  event.  We cannot  assure you that the
precautions  that we have  taken to protect  ourselves  against  these  types of
events will prove to be adequate.  If we suffer damage to our data or operations
center, experience a telecommunications failure or experience a security breach,
our  operations  could be seriously  interrupted.  We cannot assure you that any
such  interruption  or other  loss will be covered  by our  insurance.  Any such
interruption or loss could seriously harm our business and operating results.

                                       26
<PAGE>


Gus Constantin can exert substantial control over our company.

         Gus Constantin, our founder, chairman and chief executive officer, owns
all of the shares of our Class B common stock,  each share of which entitles him
to five votes on most stockholder actions. If we issue the full 7,000,000 common
shares to Torneaux and if Torneaux  exercises  all of the warrants  that we have
issued to them, Mr.  Constantin  will still control 73.4% of the combined voting
power of both classes of our common  stock.  Holders of Class A common stock are
entitled  to one vote per share  and in the  aggregate  will  have  26.6% of the
combined  voting  power of both classes of our common stock if we issue the full
7,000,000  common  shares  to  Torneaux  and if  Torneaux  exercises  all of the
warrants  that we have issued to them. As a result of his stock  ownership,  Mr.
Constantin can, without the approval of our public stockholders,  take corporate
actions that could conflict with the interests of our public stockholders,  such
as:

    o    amending our charter documents;

    o    approving or defeating mergers or takeover attempts;

    o    determining  the amount and timing of dividends  paid to himself and to
         holders of Class A common stock;

    o    changing  the size  and  composition  of our  board  of  directors  and
         committees of our board of directors; and

    o    otherwise controlling management and operations and the outcome of most
         matters submitted for a stockholder vote.

Our charter  documents could deter a takeover  effort,  which could inhibit your
ability to receive an acquisition premium for your shares.

         Provisions of our certificate of incorporation, bylaws and Delaware law
could make it more  difficult  for a third party to acquire us, even if doing so
would be  beneficial  to our  stockholders.  In addition,  we are subject to the
provisions of Section 203 of the Delaware General  Corporation Law. This statute
could  prohibit  or delay the  accomplishment  of mergers or other  takeover  or
change  in  control  in  attempts  with  respect  to us  and,  accordingly,  may
discourage attempts to acquire us.

We could be harmed if our products,  services or technologies are not compatible
with other products, services or technologies.

         We believe that our ability to compete successfully also depends on the
continued  compatibility  of our services  with  products,  services and network
architectures  offered by various vendors. If we fail to conform to a prevailing
or emerging standard,  our business,  financial  condition and operating results
could be  seriously  harmed.  We  cannot  be sure that  their  products  will be
compatible  with ours or that they will  adequately  address  changing  customer
needs.  We also cannot be sure what new  industry  standards  will  develop.  We
cannot assure you that we will be able to conform to these new standards quickly
enough to stay  competitive.  In addition,  we cannot assure you that  products,
services  or  technologies  developed  by  others  will not  make our  products,
services or technologies noncompetitive or obsolete.

                                       27
<PAGE>

Item 3.    Quantitative and Qualitative Disclosures about Market Risk

         We do not hold derivative financial  instruments,  derivative commodity
investments or other financial investments or engage in foreign currency hedging
or other transactions that expose us to material market risk.


                           PART II - OTHER INFORMATION

Item 1.    Legal Proceedings

         We are not currently  involved in any material  legal  proceedings.  We
are,  however,  party to various legal  proceedings and claims from time to time
arising in the ordinary course of business. We do not expect that the results in
any of these legal  proceedings  will  seriously harm our business or results of
operations.

Item 2.    Changes in Securities and Use of Proceeds

         On October  14, 1999 we  commenced  our initial  public  offering  (the
"Offering"),  which consisted of 4,000,000 shares of our Class A common stock at
$8.00 per share pursuant to a registration  statement (No.  333-84589)  declared
effective by the  Securities  and Exchange  Commission on October 14, 1999.  The
Offering  has been  terminated  and all  shares  have been  sold.  The  managing
underwriters  for the Offering  were  BancBoston  Robertson  Stephens,  Inc. and
Thomas  Weisel  Partners  LLC.  Aggregate  proceeds  from the Offering  were $32
million.

         We incurred  approximately $3.2 million in total expenses in connection
with the  Offering,  comprised of  approximately  $2.2 million in  underwriters'
commissions and $1.0 million in other expenses.

         After deducting expenses of the Offering,  the net offering proceeds to
us were $28.8 million. As of June 30, 2000, we used the net offering proceeds to
repay  approximately $6.6 million  outstanding  promissory notes to our majority
stockholder,  to make  capital  additions  of  approximately  $6.6  million  and
approximately  $14.9 million for general corporate  purposes,  including working
capital.

         On June 6, 2000, we entered into a stock purchase agreement pursuant to
which we may put up to 7,000,000 shares of Class A common stock to Torneaux Ltd.
In  addition,  we issued  warrants to Torneaux  Ltd. to purchase up to 1,800,000
shares of our Class A common  stock at  exercise  prices  ranging  from $2.50 to
$7.00 per share.  The  foregoing  transactions  were made in reliance on Section
4(2) of the Securities Act as a transaction not involving any public offering.

         On June 6, 2000,  we issued a warrant to Peter Benz to  purchase  up to
75,000  shares of our Class A common stock.  The foregoing  issuance was made in
reliance on Section 4(2) of the  Securities  Act as a transaction  not involving
any public  offering.

         On June 7,  2000,  we entered  into a line of credit,  in the form of a
factoring  arrangement,  for up to $2,000,000 with Pacific Business  Funding,  a
division of Cupertino National Bank. Pursuant to the credit agreement, we issued
a warrant to Pacific  Business  Funding to purchase  up to 85,715  shares of our
Class A common  stock at $1.75 per share.  The  foregoing  issuance  was made in
reliance on Section 4(2) of the  Securities  Act as a transaction  not involving
any public  offering.

         On June 23, 2000, we entered into a senior loan and security  agreement
with Lease Management Associates,  Inc., or LMA, an affiliate of Gus Constantin,
our Chairman,  Chief Executive Officer and majority  stockholder,  for a loan in
the amount of $3,000,000. Pursuant to that agreement, we issued a warrant to LMA

                                       28
<PAGE>

to purchase up to 150,000 shares of our Class A common stock at $2.07 per share.
The  foregoing  issuance was made in reliance on Section 4(2) of the  Securities
Act as a transaction  not involving any public  offering.

         On July 7, 2000, the Company entered into an agreement with Continental
Capital & Equity  Corporation,  or CCEC,  wherein  CCEC has agreed to provide us
with services in the area of investor  relations.  As part of the  consideration
for such services,  we issued a warrant for 200,000 shares of our Class A common
stock at exercise  prices  ranging from $2.50 to $5.50 per share.  The foregoing
issuance  was  made in  reliance  on  Section  4(2) of the  Securities  Act as a
transaction  not  involving  any public  offering.

Item 3.    Defaults Upon Senior Securities

         None.

Item 4.    Submission of Matters to a Vote of Security Holders

         At our  Annual  Meeting  of  Shareholders  held  on May 19,  2000,  the
following proposals were adopted by the margins indicated:

         1. To elect a Board of  Directors  to hold office until the next annual
meeting of shareholders and until their successors are elected and qualified.

                                                       Number of Shares
                                                       ----------------
                                                  For                  Withheld
                                                  ---                  --------
         Class A Common Stock
         --------------------
                  Gus Constantin                3,408,421               33,855
                  James Barrington              3,410,561               31,715
                  Glen McLaughlin               3,410,676               31,600
                  Roger Smith                   3,410,676               31,600

         Class B Common Stock
         --------------------
                  Gus Constantin                7,172,000                    0
                  James Barrington              7,172,000                    0
                  Glen McLaughlin               7,172,000                    0
                  Roger Smith                   7,172,000                    0

         2. To approve an amendment to the Restated  1999 Stock Plan to increase
the number of shares of Class A Common Stock available for grant.

         Class A Common Stock
         --------------------
                  For:                        1,270,856
                  Against:                      661,765
                  Abstain:                            0
                  Broker Non-Vote             1,509,655

         Class B Common Stock
         --------------------
                  For:                        7,172,000
                  Against:                            0
                  Abstain:                            0
                  Broker Non-Vote                     0

                                       29
<PAGE>


         3. To ratify the  appointment  of Arthur  Andersen  LLP as  independent
auditors for the current fiscal year.

         Class A Common Stock
         --------------------
                  For:                        3,435,876
                  Against:                        4,100
                  Abstain:                        2,300
                  Broker Non-Vote                     0

         Class B Common Stock
         --------------------
                  For:                        7,172,000
                  Against:                            0
                  Abstain:                            0
                  Broker Non-Vote                     0

Item 5.    Other Information

         None.

Item 6.    Exhibits and Reports on Form 8-K

           a.     Exhibits

                  None.

           b.     Reports on Form 8-K

                  We filed a Report on Form 8-K dated April 25, 2000 relating to
a press release dated April 19, 2000  announcing the  resignation of Bryant Tong
as  President  and  Chief  Operating  Officer  and as a member  of the  Board of
Directors.


                                       30
<PAGE>

                                   SIGNATURES


         Pursuant to the  requirements  of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.


                                              RESOURCEPHOENIX.COM
                                              -------------------
                                                  (Registrant)



    Date                       Title                              Signature
    ----                       -----                              ---------

August 14, 2000    President                                  /S/ W. COREY WEST
---------------    (Principal Executive Officer)              -----------------
                                                              (W. Corey West)


August 14, 2000    Chief Financial Officer                    /S/ GREG THORNTON
---------------    (Principal Accounting Officer)             -----------------
                                                              (Greg Thornton)


© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission