RAINMAKER SYSTEMS INC
10-Q, 2000-08-14
BUSINESS SERVICES, NEC
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<PAGE>

                      SECURITIES AND EXCHANGE COMMISSION

                            WASHINGTON, D.C. 20549

   FORM 10-Q - QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES
                             EXCHANGE ACT OF 1934

                                  (MARK ONE)
            / X /    FOR THE QUARTERLY PERIOD ENDED: JUNE 30, 2000

                                      OR

        / /    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                        SECURITIES EXCHANGE ACT OF 1934

      FOR THE TRANSITION PERIOD FROM ________________ TO ________________

                       COMMISSION FILE NUMBER 000-28009

                            RAINMAKER SYSTEMS, INC.

            (Exact name of registrant as specified in its charter)

           DELAWARE                                     33-0442860
  (State or other jurisdiction of             (I.R.S. Employer Identification
  incorporation or organization)                          Number)

            1800 GREEN HILLS ROAD                              95066
          SCOTTS VALLEY, CALIFORNIA                          (zip code)
    (address of principal executive offices)

      Registrant's telephone number, including area code: (831) 430-3800

  Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes /X/  No / /

 At July 31, 2000, registrant had outstanding 38,910,533 shares of Common Stock.
<PAGE>

                            RAINMAKER SYSTEMS, INC.
                           FORM 10-Q QUARTERLY REPORT
           AS OF AND FOR THE THREE AND SIX MONTHS ENDED JUNE 30, 2000
                               TABLE OF CONTENTS
<TABLE>
<CAPTION>
                                                                                                  Page
<S>                                                                                               <C>
PART I. - FINANCIAL STATEMENTS
Item 1.  Financial statements                                                                        1
Item 2.  Management's discussion and analysis of financial condition and results of operations       6
Item 3.  Qualitative and quantitative disclosures about market risk                                 15

PART II. - OTHER INFORMATION
Item 1.  Legal proceedings                                                                          15
Item 2.  Changes in securities and use of proceeds                                                  15
Item 3.  Defaults upon senior securities                                                            16
Item 4.  Submission of matters to a vote of security holders                                        16
Item 5.  Other information                                                                          16
Item 6.  Exhibits and reports on Form 8-K                                                           16

         Signatures                                                                                 16
</TABLE>
<PAGE>

PART I. - FINANCIAL INFORMATION
ITEM 1.  FINANCIAL STATEMENTS

                            Rainmaker Systems, Inc.
                                Balance Sheets
                                (In thousands)

<TABLE>
<CAPTION>
                                                                          June 30,       December 31,
                                                                            2000            1999
                                                                       ------------    --------------
                                                                        (unaudited)
<S>                                                                    <C>             <C>
                                     Assets
Current assets:
    Cash and cash equivalents..........................................    $ 30,685          $ 41,129
    Short-term investments.............................................       3,002             2,756
    Accounts receivable, less allowance for sales returns and doubtful
      accounts of $567 in 2000 and $536 in 1999........................       5,917             8,192
    Note receivable....................................................           -               800
    Inventories........................................................         618               637
    Income taxes receivable............................................         923               960
    Prepaid expenses and other current assets..........................         875               563
    Other receivables..................................................         591               291
                                                                        -----------     -------------
         Total current assets..........................................      42,611            55,328
Property and equipment, net............................................       6,959             2,373
Other noncurrent assets................................................         312               166
                                                                        -----------     -------------
         Total assets..................................................    $ 49,882          $ 57,867
                                                                        ===========     =============

                            Liabilities and Stockholders' Equity
 Current liabilities:
    Accounts payable...................................................    $  7,667          $  6,456
    Payable to a related party.........................................         314             1,677
    Accrued compensation and benefits..................................       2,708             2,131
    Accrued liabilities................................................         889               804
    Current portion of capital lease obligations.......................       1,574               501
                                                                        -----------     -------------
         Total current liabilities.....................................      13,152            11,569

Capital lease obligations, less current portion........................       1,416             1,090

Commitments and contingencies

Stockholder's equity:
    Common stock, $0.001 par value:
         Authorized shares-80,000,000;
         Issued and outstanding shares-38,909,134 in 2000 and                    39                38
         38,370,955 in 1999 ...........................................
Additional paid-in capital ............................................      58,852            58,482
Deferred stock compensation ...........................................        (759)           (1,344)
Accumulated deficit ...................................................     (22,818)          (11,968)
                                                                        -----------     -------------
         Total stockholders' equity ...................................      35,314            45,208
                                                                        -----------     -------------
         Total liabilities and stockholders' equity ...................    $ 49,882          $ 57,867
                                                                        ===========     =============
</TABLE>

                                       1
<PAGE>

                            Rainmaker Systems, Inc
                           Statements of Operations
                   (in thousands, except per share amounts)

<TABLE>
<CAPTION>
                                                             Three months ended                    Six months ended
                                                                  June 30,                             June 30,
                                                      -----------------------------      ----------------------------------
                                                           2000            1999                2000               1999
                                                      -------------    ------------      ---------------     --------------
                                                               (unaudited)                           (unaudited)
<S>                                                   <C>              <C>               <C>                 <C>
CRM services revenue................................       $14,807           $13,145            $ 32,258            $26,088
Cost of CRM services revenue........................        10,562             8,815              23,390             17,534
                                                     -------------     -------------     ---------------     --------------
     CRM services gross profit......................         4,245             4,330               8,868              8,554

Selling, general and administrative expenses........         9,982             6,114              19,863             10,064
Restructuring charge................................           868                 -                 868                  -
                                                     -------------     -------------     ---------------     --------------
     Operating loss.................................        (6,605)           (1,784)            (11,863)            (1,510)
Interest income, net................................           503               146               1,013                285
Gain from sale of catalog/distributor...............             -                80                   -                 80
                                                     -------------     -------------     ---------------     --------------
     Loss before income taxes.......................        (6,102)           (1,558)            (10,850)            (1,145)
Income tax benefit..................................             -              (595)                  -               (431)
                                                     -------------     -------------     ---------------     --------------
      Net loss......................................        (6,102)             (963)            (10,850)              (714)
Preferred C and D cumulative dividends..............             -              (392)                  -               (672)
Excess of redemption of preferred stock over stated
 value..............................................             -              (698)                  -             (1,244)
                                                     -------------     -------------     ---------------     --------------
     Net loss available to common stockholders......       $(6,102)          $(2,053)           $(10,850)           $(2,630)
                                                     =============     =============     ===============     ==============
 Net loss per common share:
     Basic..........................................        $(0.16)          $ (0.11)           $  (0.28)           $ (0.14)
                                                     =============     =============     ===============     ==============
     Diluted........................................        $(0.16)          $ (0.11)           $  (0.28)           $ (0.14)
                                                     =============     =============     ===============     ==============
Number of shares used in per share computations:
     Basic..........................................        38,709            17,864              38,505             19,469
                                                     =============     =============     ===============     ==============
     Diluted........................................        38,709            17,864              38,505             19,469
                                                     =============     =============     ===============     ==============
</TABLE>

                                       2
<PAGE>

                            Rainmaker Systems, Inc.
                            Statements of Cash Flows
                                 (In thousands)
<TABLE>
<CAPTION>
                                                                            Six months ended
                                                                                June 30,
                                                                  ------------------------------------
<S>                                                               <C>                <C>
                                                                           2000                  1999
                                                                       --------               -------
                                                                              (unaudited)
Operating activities
 Net loss.........................................................     $(10,850)              $  (714)
 Adjustments to reconcile net loss to net cash
   used in operating activities:
  Depreciation and amortization of property and equipment.......            641                   539
  Amortization of deferred stock compensation...................            368                   119
  Gain on sale of catalog/distributor...........................             --                   (80)
  Loss on disposal of property and equipment....................             --                   163
  Issuance of stock for consulting services.....................             --                   101
  Deferred income taxes.........................................             --                  (520)
  Provision for sales returns and doubtful accounts.............             31                    52
  Changes in operating assets and liabilities:
   Accounts receivable..........................................          2,244                     4
   Inventories..................................................             19                  (560)
   Income taxes receivable......................................             37                    20
   Prepaid expenses and other assets............................           (358)                  146
   Other receivables............................................           (300)                 (122)
   Accounts payable.............................................          1,211                (1,018)
   Payable to a related party...................................         (1,363)                  131
   Accrued compensation and benefits............................            577                   137
   Accrued liabilities..........................................             85                    61
   Deferred revenue.............................................             --                   (40)
                                                                       --------               -------
Net cash used in operating activities...........................         (7,658)               (1,581)
Investing activities
 Proceeds from sale of catalog/distributor......................            800                   900
 Purchase of property and equipment.............................         (3,637)                 (845)
 Purchase of short-term investments.............................           (246)               (1,000)
 Purchase of long-term investments..............................           (100)                   --
                                                                       --------               -------
Net cash used in investing activities...........................         (3,183)                 (945)
Financing activities
 Proceeds from issuance of preferred stock, net.................             --                13,809
 Repurchase of common stock.....................................             --                (8,805)
 Proceeds from issuance of common stock from ESPP...............            461                    --
 Proceeds from issuance of common stock from option exercises...            127                    58
 Repayment of capital lease obligations.........................           (191)                 (158)
 Dividends paid.................................................             --                   (26)
                                                                       --------               -------
Net cash provided by financing activities.......................            397                 4,878
                                                                       --------               -------
Net (decrease) increase in cash and cash equivalents............        (10,444)                2,352
 Cash and cash equivalents at beginning of period...............         41,129                 4,608
                                                                       --------               -------
 Cash and cash equivalents at end of period.....................       $ 30,685               $ 6,960
                                                                       ========               =======
Supplemental disclosure of cash paid during the period
 Interest paid..................................................       $    100               $    23
                                                                       ========               =======
 Income taxes paid (refunded)...................................       $    (50)              $    70
                                                                       ========               =======
Supplemental schedule of noncash investing and financing
 activities
 Acquisition of equipment under capital leases..................       $  1,590               $   471
                                                                       ========               =======
 Conversion of subordinated convertible note payable to
   preferred stock..............................................       $     --               $   996
                                                                       ========               =======
 </TABLE>

                                       3
<PAGE>

NOTES TO UNAUDITED FINANCIAL STATEMENTS

NOTE 1. BASIS OF PRESENTATION

  The accompanying financial statements for the three and six months ended June
30, 2000 and 1999 have been prepared in accordance with generally accepted
accounting principles for interim financial information and with the
instructions to Form 10-Q and Article 10 of Regulation S-X.  Certain information
and footnote disclosures normally included in financial statements prepared in
accordance with generally accepted accounting principles have been condensed or
omitted pursuant to such rules and regulations.  In the opinion of Rainmaker's
management, all adjustments (consisting of normal recurring items) which are
necessary for their fair presentation have been made. These financial statements
should be read in conjunction with our financial statements and notes thereto
included in Rainmaker's Annual Report on Form 10-K for the year ended December
31, 1999.  The results of operations for the interim periods ended June 30, 2000
are not necessarily indicative of results to be expected for the full year.

NOTE 2. NET INCOME (LOSS) PER SHARE

  Basic net income (loss) per share has been computed using the weighted-average
number of shares of common stock outstanding during the year, less shares
subject to repurchase. Diluted net income (loss) per share also gives effect, as
applicable, to the potential dilutive effect of outstanding stock options using
the treasury stock method.

NOTE 3 RESTRUCTURING CHARGE

  During the second quarter of 2000, we recorded a restructuring charge of $0.9
million or $0.02 per share, in connection with a restructuring program, approved
by the Board of Directors during the quarter, designed to accelerate a return to
profitability.  The program resulted in a reduction of 22 positions at all
levels throughout Rainmaker.  $0.7 million of the charge was related to cash
severance payments.  As of June 30, 2000, approximately $0.6 million remains to
be paid.  Management expects this amount to be paid by December 31, 2000.

NOTE 4. RECENT ACCOUNTING PRONOUNCEMENTS

  In December 1999, the Securities and Exchange Commission ("SEC") issued Staff
Accounting Bulletin No. 101 "Revenue Recognition" ("SAB 101"), which provides
guidance on the recognition, presentation and disclosure of revenue in financial
statements filed with the SEC. SAB 101 outlines the basic criteria that must be
met to recognize revenue and provides guidance for disclosures related to
revenue recognition policies. In recent actions, the SEC has further delayed the
required implementation date which, for us, will be no later than the fourth
quarter of 2000, retroactive to the beginning of the fiscal year. The SEC has
indicated that additional implementation guidance will be forthcoming in the
form of "Frequently Asked Questions", however such guidance has not been issued
to date. Although we cannot fully assess the impact of SAB 101 until the
additional guidance from the SEC is issued, our preliminary conclusion is that
the implementation of SAB 101 will not have a material effect on the timing of
when we recognize revenue.

                                       4
<PAGE>

  In related accounting standard setting activities, the Financial Accounting
Standards Board's Emerging Issues Task Force (EITF or Task Force) has been in
the process of discussing Issue No. 99-19, "Reporting Revenue Gross as a
Principal versus Net as an Agent" (Issue 99-19).  This Issue interprets SAB 101
and addresses when a company should report revenue as the gross amount billed to
a customer verses the net amount earned by the company in the transaction.   At
the EITF's May 2000 meeting, the Task Force reached a tentative conclusion that
specific "indicators" should be used by companies to determine if it is more
appropriate for them to record revenues on a "gross" versus a "net" basis. These
"indicators" include, but are not limited to, 1) whether the vendor is the
primary obligor in the transaction, 2) whether the vendor assumes general
inventory risk, and 3) whether the vendor has latitude for setting the pricing
for the goods or services its sells to its customers. Absence of these
indicators might indicate that revenue should be recorded on a "net" basis.
However, these three indicators are not considered by the Task Force to be
presumptive, and their absence would not necessarily require that revenue be
recorded on a "net" basis. Instead, additional indicators, prepared by the Task
Force, should also be evaluated based on a facts and circumstances basis to
determine the appropriate revenue reporting. At its July 19-20, 2000 meeting,
the Task Force reached a consensus opinion on Issue 99-19 ("Consensus") and
affirmed that the set of indicators set forth by the Task Force should be used
to determine the appropriate revenue reporting.

Potential Impact of Recent Accounting Pronouncements
----------------------------------------------------

  Currently, we report substantially all of our revenue under the "gross" method
based on amounts billed to our customers. If we were to have to change our
revenue reporting to the "net" method, we would record revenue equal to net
amounts earned (i.e. the gross profit) under our sales transactions. We would
have to apply the Consensus reached under Issue 99-19 no later than our fourth
quarter of 2000. Upon application, prior period financial statements would be
reclassified to conform to the Consensus. Application of Issue 99-19 would have
no impact on previously reported gross profit, operating income (loss), or net
income (loss), but could result in Rainmaker reporting lower revenues for all
periods presented.

  We are currently reviewing the Consensus and related indicators to determine
the impact (if any) the Consensus may have on the way we report our CRM services
revenues.

  In June 1998, the Financial Accounting Standards Board issued FAS No. 133,
"Accounting for Derivative Instruments and Hedging Activities" (FAS 133).
Rainmaker is required to adopt FAS 133 for the year ending December 31, 2001.
FAS 133 establishes methods of accounting for derivative financial instruments
and hedging activities related to those instruments as well as other hedging
activities. Because Rainmaker currently holds no derivative financial
instruments and does not currently engage in hedging activities, adoption of FAS
133 is expected to have no material impact on our financial position or results
of operations.

NOTE 5. COMPREHENSIVE INCOME (LOSS)

  Comprehensive income (loss) includes revenues and expenses and gains and
losses that are not included in net income (loss), but, rather are recorded
directly in stockholders' equity.  To date, we have not had any significant
transactions that are required to be reported in comprehensive income (loss).

NOTE 6. SEGMENT REPORTING

  Rainmaker Systems operates in one market segment, the sale of installed base
marketing services, software maintenance licenses, services, and customer
retention programs to software and other technology companies. Rainmaker
primarily operates in one geographical segment, North America. Substantially all
of our sales are made to customers in the United States.

                                       5
<PAGE>

ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

   This Form 10-Q contains forward-looking statements in "Management's
Discussion and Analysis of Financial Condition and Results of Operations" and
elsewhere.  These statements relate to future events or our future financial
performance.  In some cases, you can identify forward-looking statements by
terminology such as "may", "will", "should", "expects", "plans", "anticipates",
"believes", "estimates", "predicts", "potential" or "continue" or the negative
of such terms or other comparable terminology.  These statements are only
predictions and involve known and unknown risks, uncertainties and other
factors, including the risks outlined under "Factors That May Affect Future
Results and Market Price of Stock", that may cause our or our industry's actual
results, levels of activity, performance or achievements to be materially
different from any future results, levels of activities, performance or
achievements expressed or implied by such forward-looking statements.

   Although we believe that the expectations reflected in the forward-looking
statements are reasonable, we cannot guarantee future results, levels of
activity, performance or achievements.  Moreover, neither we nor any other
person assumes responsibility for the accuracy and completeness of such
statements.

  In December 1999, the Securities and Exchange Commission ("SEC") issued Staff
Accounting Bulletin No. 101 "Revenue Recognition" ("SAB 101"), which provides
guidance on the recognition, presentation and disclosure of revenue in financial
statements filed with the SEC. SAB 101 outlines the basic criteria that must be
met to recognize revenue and provides guidance for disclosures related to
revenue recognition policies. In recent actions, the SEC has further delayed the
required implementation date which, for us, will be no later than the fourth
quarter of 2000, retroactive to the beginning of the fiscal year. The SEC has
indicated that additional implementation guidance will be forthcoming in the
form of "Frequently Asked Questions", however such guidance has not been issued
to date. Although we cannot fully assess the impact of SAB 101 until the
additional guidance from the SEC is issued, our preliminary conclusion is that
the implementation of SAB 101 will not have a material effect on the timing of
when we recognize revenue.

  In related accounting standard setting activities, the Financial Accounting
Standards Board's Emerging Issues Task Force (EITF or Task Force) has been in
the process of discussing Issue No. 99-19, "Reporting Revenue Gross as a
Principal versus Net as an Agent" (Issue 99-19).  This Issue interprets SAB 101
and addresses when a company should report revenue as the gross amount billed to
a customer verses the net amount earned by the company in the transaction.   At
the EITF's May 2000 meeting, the Task Force reached a tentative conclusion that
specific "indicators" should be used by companies to determine if it is more
appropriate for them to record revenues on a "gross" versus a "net" basis. These
"indicators" include, but are not limited to, 1) whether the vendor is the
primary obligor in the transaction, 2) whether the vendor assumes general
inventory risk, and 3) whether the vendor has latitude for setting the pricing
for the goods or services its sells to its customers. Absence of these
indicators might indicate that revenue should be recorded on a "net" basis.
However, these three indicators are not considered by the Task Force to be
presumptive, and their absence would not necessarily require that revenue be
recorded on a "net" basis. Instead, additional indicators, prepared by the Task
Force, should also be evaluated based on a facts and circumstances basis to
determine the appropriate revenue reporting. At its July 19-20, 2000 meeting,
the Task Force reached a consensus opinion on Issue 99-19 ("Consensus") and
affirmed that the set of indicators set forth by the Task Force should be used
to determine the appropriate revenue reporting.

  Currently, we report substantially all of our revenue under the "gross" method
based on amounts billed to our customers. If we were to have to change our
revenue reporting to the "net" method, we would record revenue equal to net
amounts earned (i.e. the gross profit) under our sales transactions. We would
have to apply the Consensus reached under Issue 99-19 no later than our fourth
quarter of 2000. Upon application, prior period financial statements would be
reclassified to conform to the Consensus. Application of Issue 99-19 would have
no impact on previously reported gross profit, operating income (loss), or net
income (loss), but could result in us reporting lower revenues for all periods
presented.

                                       6
<PAGE>

  We are currently reviewing the Consensus and related indicators to determine
the impact (if any) the Consensus may have on the way we report our CRM services
revenues.

Comparison of Three Months Ended June 30, 2000 and 1999

  CRM Services Revenue.   Revenue from CRM services increased 12.6% to $14.8
million for the three months ended June 30, 2000 from $13.1 million for the
comparable period of 1999.  Since April 1, 1999, seven new clients were signed
which accounted for $5.0 million of revenue during the three months ended June
30, 2000.  During the three months ended June 30, 2000, revenue from CRM
services sold to customers of existing clients (clients for which we generated
revenue during the three months ended June 30, 1999) decreased $3.3 million in
the three months ended June 30, 2000 compared to the same period of the prior
year.  This decrease was primarily due to business factors confronting one of
our largest clients, The Santa Cruz Operation, Inc., and a decline in revenue
from sales to customers of FTP Software, Inc., which was acquired by NetManage,
Inc. in August 1998.

  CRM Services Gross Profit.   Gross profit from CRM services decreased 2.0% to
$4.2 million for the three months ended June 30, 2000, from $4.3 million for the
comparable period in 1999.  Gross margin from CRM services decreased to 28.7% in
the most recent period compared to 32.9% during the comparable period of the
prior year.  The decrease is due primarily to the changing mix of new and
existing clients with lower margins on sales of services to newer clients during
the start-up phase.

  Selling, General and Administrative Expenses.   Selling, general and
administrative expenses increased 63.3% to $10.0 million for the three months
ended June 30, 2000 from $6.1 million for the comparable period of 1999.  As a
percentage of total revenue, these expenses increased to 67.4% for the most
recent period from 46.5% in the comparable period of the prior year.  This
increase was primarily attributable to the strategic decision to increase
personnel (51 additional personnel at June 30, 2000 compared to June 30, 1999),
and increase levels of investment in systems and infrastructure and product
development all of which are designated to support recent and anticipated new
client growth and new service offerings.

  Restructuring.   During the second quarter of 2000, we recorded a
restructuring charge of $0.9 million or $0.02 per share, in connection with a
restructuring program, approved by the Board of Directors during the quarter,
designed to accelerate a return to profitability.  The program resulted in a
reduction of 22 positions at all levels throughout Rainmaker.  $0.7 million of
the charge was related to cash severance payments.  As of June 30, 2000,
approximately $0.6 million remains to be paid.  Management expects this amount
to be paid by December 31, 2000.

  Interest Income and Expense.   We recorded $503,000 of net interest income in
the three months ended June 30, 2000, as compared to $146,000 in the comparable
period of 1999. The increase was primarily attributable to higher invested cash
balances resulting from the sale of common stock in the initial public offering
in November 1999 which resulted in Rainmaker receiving $40.6 million of net
proceeds.

  Income Tax Expense (Benefit).   Due to our overall loss position, a valuation
allowance has been established in an amount equal to the expected benefit
derived by applying the statutory rate to the net loss for the three months
ended June 30, 2000.  We recorded $595,000 of income tax benefit for the three
months ended June 30, 1999, which is attributed to income taxes recoverable from
prior periods.

                                       7
<PAGE>

Comparison of Six Months Ended June 30, 2000 and 1999

  CRM Services Revenue.   Revenue from CRM services increased 23.7% to $32.3
million for the six months ended June 30, 2000 from $26.1 million for the
comparable period of 1999.  Since January 1, 1999, nine new clients were signed
which accounted for $17.6 million of revenue during the six months ended June
30, 2000.  During the six months ended June 30, 2000, revenue from CRM services
sold to customers of existing clients (clients for which we generated revenue
during the full six months ended June 30, 1999) decreased $9.5 million in the
six months ended June 30, 2000 compared to the same period of the prior year.
This decrease was primarily due to business factors confronting one of our
largest clients, The Santa Cruz Operation, Inc., and a decline in revenue from
sales to customers of FTP Software, Inc., which was acquired by NetManage, Inc.
in August 1998.

  CRM Services Gross Profit.   Gross profit from CRM services increased 3.7% to
$8.9 million for the six months ended June 30, 2000, from $8.6 million for the
comparable period in 1999.  Gross margin from CRM services decreased to 27.5% in
the most recent period compared to 32.8% during the comparable period of the
prior year.  The decrease is due primarily to the changing mix of new and
existing clients with lower margins on sales of services to newer clients during
the start-up phase.

  Selling, General and Administrative Expenses.   Selling, general and
administrative expenses increased 97.4% to $19.9 million for the six months
ended June 30, 2000 from $10.1 million for the comparable period of 1999.  As a
percentage of total revenue, these expenses increased to 61.6% for the most
recent period from 38.6% in the comparable period of the prior year.  This
increase was primarily attributable to the strategic decision to increase
personnel (51 additional personnel at June 30, 2000 compared to June 30, 1999),
and increase levels of investment in systems and infrastructure and product
development all of which are designated to support recent and anticipated new
client growth and new service offerings.

  Restructuring.   During the second quarter of 2000, we recorded a
restructuring charge of $0.9 million or $0.02 per share, in connection with a
restructuring program, approved by the Board of Directors during the quarter,
designed to accelerate a return to profitability.  The program resulted in a
reduction of 22 positions at all levels in Rainmaker.  $0.7 million of the
charge was related to cash severance payments.  As of June 30, 2000,
approximately $0.6 million remains to be paid.  Management expects this amount
to be paid by December 31, 2000.

  Interest Income and Expense.   We recorded $1.0 million of net interest income
in the six months ended June 30, 2000, as compared to $0.3 million in the
comparable period of 1999. The increase was primarily attributable to higher
invested cash balances resulting from the sale of common stock in the initial
public offering in November 1999 which resulted in Rainmaker receiving $40.6
million of net proceeds.

  Income Tax Expense (Benefit).   Due to our overall loss position, a valuation
allowance has been established in an amount equal to the expected benefit
derived by applying the statutory rate to the net loss for the six months ended
June 30, 2000.  We recorded $431,000 of income tax benefit for the six months
ended June 30, 1999, which is attributed to income taxes recoverable from prior
periods.

Liquidity and Sources of Capital

  Historically, we have funded operations from operating cash flows and net cash
proceeds from private placements of preferred stock, and in November 1999, the
initial public offering of our common stock. Cash, cash equivalents and short-
term investments were $33.7 million at June 30, 2000. Working capital at June
30, 2000 was $29.5 million.

  Cash used in operating activities during the six months ended June 30, 2000
was $7.7 million compared to $1.6 million for the comparable period of the prior
year. The change of $6.1 million was due primarily to the increase in net loss
of $10.1 million.  This is partially offset by the $2.2 million decrease in
accounts receivable and $0.7 million increase in accounts payable and payable to
a related party.

                                       8
<PAGE>

  Cash used in investing activities during the first half of 2000 was $3.2
million compared to $0.9 million for the comparable period of the prior year.
The change was due primarily to increased capital expenditures in 2000.  The
capital expenditures consisted primarily of computers and software related to
our new ERP system and other technology initiatives.

  Cash provided by financing activities during the six months ended June 30,
2000 was $0.4 million compared to $4.9 million for the comparable period of the
prior year.  In the first quarter of 1999, we sold $13.9 million of preferred
stock and repurchased $8.8 million of common stock.

   We believe that our cash, cash equivalents and short-term investments at June
30, 2000 will be sufficient to meet our liquidity needs for at least the next
twelve months.

FACTORS THAT MAY AFFECT FUTURE RESULTS AND MARKET PRICE OF STOCK

We have incurred recent losses and expect to incur losses in the future.

  We entered into the CRM services business in January 1995 and have a limited
operating history. As a result, it is difficult for us to predict future results
of operations. Although our CRM services revenues have grown in each year from
1995 though the second quarter of 2000, this rate of growth may not be
sustainable. In addition, we incurred an operating loss of $11.9 million and a
net loss of $10.9 for the six months ended June 30, 2000 and an operating loss
of $9.8 million  and a net loss of $7.3 million for 1999. We expect to incur
operating and net losses for at least the next twelve months as we continue to
invest in building our business.

Because we depend on a small number of clients for a significant portion of our
revenue, the loss of a single client could result in a substantial decrease in
our revenue.

  We have generated a significant portion of our revenue from a limited numbers
of clients. We currently have 13 clients. For the six months ended June 30,
2000, sales to customers of Sybase, Inc., The Santa Cruz Operation, Inc. (SCO),
Parametric Technology Corporation, and Novell, Inc. accounted for approximately
23%, 22%, 14%, and 11%, respectively of our CRM services revenue.  In 1999,
sales to customers of SCO and Sybase accounted for approximately 43%, and 18%,
respectively, of our CRM services revenue.  In 1998, sales to customers of SCO,
FTP Software, Inc. (FTP) and Novell accounted for approximately 46%, 21% and
16%, respectively, of our CRM services revenue.  In 1997, sales to customers of
SCO, FTP, and Sun Microsystems, Inc. accounted for approximately 72%, 10% and
12%, respectively, of our CRM services revenue. We expect that a small number of
clients will continue to account for a significant portion of our revenue for
the foreseeable future. The loss of any of our principal clients could cause a
significant decrease in our revenue.

  In addition, our software and other technology clients operate in industries
that are consolidating, which may reduce the number of our existing and
potential clients. For example, FTP was acquired by NetManage, Inc. in August
1998. Since that acquisition, our revenue from sales to customers of FTP has
declined significantly and we anticipate these revenues declining to zero in the
third quarter of 2000.

Our revenue will decline if demand for our clients' products and services
decreases.

  Our business primarily consists of selling and marketing our clients' products
and services to their existing customers. In addition, most of our revenue is
based on a "pay for performance" model in which our compensation is based on
the amount of our clients' products and services that we sell. Accordingly, if a
particular client's products and services fail to appeal to its customers for
reasons beyond our control, such as preference for a competing product or
service, our revenue from that client's products and services may decline.

                                       9
<PAGE>

Our quarterly operating results may fluctuate, and, if we do not meet market
expectations, our stock price could decline.

  We believe that quarter-to-quarter comparisons of our operating results are
not a good indication of future performance. Although our operating results have
generally improved from quarter to quarter until recently, our future operating
results may not follow past trends in every quarter even if they continue to
improve overall. In any future quarter, our operating results may be below the
expectation of public market analysts and investors.

  Factors which may cause our future operating results to be below expectations
include:

     . the growth of the market for outsourced CRM solutions;
     . the demand for and acceptance of our services;
     . the demand for our clients' products and services;
     . the length of the sales and integration cycle for our new clients;
     . our ability to develop and implement additional services, products and
       technologies; and
     . the expansion of our direct sales force and its rate of success.

The length and unpredictability of the sales and integration cycles for our
services could cause delays in our revenue growth.

  Selection of our services often entails an extended decision-making process on
the part of prospective clients. We often must provide a significant level of
education regarding the use and benefit of our services, which may delay the
evaluation and acceptance process. The selling cycle can extend to approximately
six to nine months or longer between initial client contact and signing of a
contract for our services. Additionally, once our services are selected, the
integration of our services often can be a lengthy process which further impacts
the timing of revenue. Because we are unable to control many of the factors that
will influence our clients' buying decisions or the integration of our services,
the length and unpredictability of the sales and integration cycles will make it
difficult for us to forecast the growth and timing of our revenue.

Recent accounting pronouncements may require reclassification of reported
revenues that may materially impact the amount of reported revenues.  We do not
anticipate any potential reclassification to affect net income (loss) or
earnings (loss) per share.

  In December 1999, the Securities and Exchange Commission ("SEC") issued Staff
Accounting Bulletin No. 101 "Revenue Recognition" ("SAB 101"), which provides
guidance on the recognition, presentation and disclosure of revenue in financial
statements filed with the SEC. SAB 101 outlines the basic criteria that must be
met to recognize revenue and provides guidance for disclosures related to
revenue recognition policies. In recent actions, the SEC has further delayed the
required implementation date which, for us, will be no later than the fourth
quarter of 2000, retroactive to the beginning of the fiscal year. The SEC has
indicated that additional implementation guidance will be forthcoming in the
form of "Frequently Asked Questions", however such guidance has not been issued
to date. Although we cannot fully assess the impact of SAB 101 until the
additional guidance from the SEC is issued, our preliminary conclusion is that
the implementation of SAB 101 will not have a material effect on the timing of
when we recognize revenue.

                                       10
<PAGE>

  In related accounting standard setting activities, the Financial Accounting
Standards Board's Emerging Issues Task Force (EITF or Task Force) has been in
the process of discussing Issue No. 99-19, "Reporting Revenue Gross as a
Principal versus Net as an Agent" (Issue 99-19).  This Issue interprets SAB 101
and addresses when a company should report revenue as the gross amount billed to
a customer verses the net amount earned by the company in the transaction.   At
the EITF's May 2000 meeting, the Task Force reached a tentative conclusion that
specific "indicators" should be used by companies to determine if it is more
appropriate for them to record revenues on a "gross" versus a "net" basis. These
"indicators" include, but are not limited to, 1) whether the vendor is the
primary obligor in the transaction, 2) whether the vendor assumes general
inventory risk, and 3) whether the vendor has latitude for setting the pricing
for the goods or services its sells to its customers. Absence of these
indicators might indicate that revenue should be recorded on a "net" basis.
However, these three indicators are not considered by the Task Force to be
presumptive, and their absence would not necessarily require that revenue be
recorded on a "net" basis. Instead, additional indicators, prepared by the Task
Force, should also be evaluated based on a facts and circumstances basis to
determine the appropriate revenue reporting. At its July 19-20, 2000 meeting,
the Task Force reached a consensus opinion on Issue 99-19 ("Consensus") and
affirmed that the set of indicators set forth by the Task Force should be used
to determine the appropriate revenue reporting.

  Currently, we report substantially all of our revenue under the "gross" method
based on amounts billed to our customers. If we were to have to change our
revenue reporting to the "net" method, we would record revenue equal to net
amounts earned (i.e. the gross profit) under our sales transactions. We would
have to apply the Consensus reached under Issue 99-19 no later than our fourth
quarter of 2000. Upon application, prior period financial statements would be
reclassified to conform to the Consensus. Application of Issue 99-19 would have
no impact on previously reported gross profit, operating income (loss), or net
income (loss), but could result in Rainmaker reporting lower revenues for all
periods presented.

  We are currently reviewing the Consensus and related indicators to determine
the impact (if any) the Consensus may have on the way we report our CRM services
revenues.

If we are unable to attract and retain highly qualified management and sales and
technical personnel, the quality of our services may decline, and our ability to
execute our growth strategies may be harmed.

  Our success depends to a significant extent upon the contributions of our
executive officers and key sales and technical personnel and our ability to
attract and retain highly qualified sales, technical and managerial personnel.
Competition for personnel is intense as these personnel are limited in supply.
We have at times experienced difficulty in recruiting qualified personnel, and
there can be no assurance that we will not experience difficulties in the
future. Any difficulties could limit our future growth. The loss of certain key
personnel, particularly Michael Silton, our chairman, president and chief
executive officer, could seriously harm our business. We have obtained life
insurance policies in the amount of $6.3 million on Michael Silton.

  Six of our ten executive officers joined Rainmaker since July 1999.  As a
result, our current management team has worked together for only a relatively
short time. Our ability to execute our strategies will depend upon our ability
to integrate these and future managers into our operations.

                                       11
<PAGE>

We have strong competitors and may not be able to compete effectively against
them.

  Competition in business to business eServices is intense, and we expect such
competition to increase in the future. Our competitors include comprehensive
system integrators, e-commerce solutions providers, and other outsource
providers of different components of customer interaction management. We also
face competition from internal marketing departments of current and potential
clients. Many of our existing or potential competitors have greater name
recognition, longer operating histories, and significantly greater financial,
technical and marketing resources, which could further impact our ability to
address competitive pressures. Should competitive factors require us to increase
spending for, and investment in, client acquisition and retention or for the
development of new services, our expenses could increase disproportionately to
our revenues. Competitive pressures may also necessitate price reductions and
other actions that would likely affect our business adversely. Additionally,
there can be no assurances that we will have the resources to maintain a higher
level of spending to address changes in the competitive landscape. Failure to
maintain or to produce revenue proportionate to any increase in expenses would
have a negative impact on our financial results and stock price.

Our success depends on our ability to successfully manage additional growth.

  Our recent growth has placed significant demands on our management,
administrative, operational and financial resources. In addition, our
anticipated future growth will place additional demands on our resources. We
will need to continue to improve our operational, financial and managerial
controls and information systems and procedures and will need to continue to
expand, train and manage our overall work force. If we are unable to manage
additional growth effectively our business will be harmed.

Our business strategy may ultimately include expansion into foreign markets
which would require increased expenditures, and if our international operations
are not successfully implemented they may not result in increased revenue or
growth of our business.

  Our long-term growth strategy includes expansion into international markets.
As a result, we may need to establish international operations, hire additional
personnel and establish relationships with additional clients and customers in
those markets. This expansion may require significant financial resources and
management attention and could have a negative effect on our earnings. We cannot
assure you that we will be successful in creating international demand for our
CRM services or that we will be able to effectively sell our clients' products
and services in international markets.

  The development of international operations may also involve the following
risks:

     . the appeal of our marketing programs, including the use of e-mail and
       direct marketing techniques, to international customers;
     . the increased cost associated with designing and operating Web sites in
       foreign languages;
     . differing technology standards and internet regulations in other
       countries that may affect access to and operation of our Web sites; and
     . difficulties in collecting international accounts receivable for the
       products and services that we sell.

  We cannot assure you that these factors will not have an adverse effect on
future international sales and earnings.

                                       12
<PAGE>

Any acquisitions we may make could result in dilution, unfavorable accounting
charges and difficulties in successfully managing our business.

  As part of our business strategy, we review acquisition prospects that would
complement our existing business or enhance our technological capabilities.
Future acquisitions by us could result in potentially dilutive issuances of
equity securities, large and immediate write-offs, the incurrence of debt and
contingent liabilities or amortization expenses related to goodwill and other
intangible assets, any of which could cause our financial performance to suffer.
Furthermore, acquisitions entail numerous risks and uncertainties, including:

     . difficulties in the assimilation of operations, personnel, technologies,
       products and the information systems of the acquired companies;
     . diversion of management's attention from other business concerns;
     . risks of entering geographic and business markets in which we have no or
       limited prior experience; and
     . potential loss of key employees of acquired organizations.

  We cannot be certain that we would be able to successfully integrate any
businesses, products, technologies or personnel that might be acquired in the
future, and our failure to do so could limit our future growth. Although we do
not currently have any agreement with respect to any material acquisitions, we
may make acquisitions of complementary businesses, products or technologies in
the future. However, we may not be able to locate suitable acquisition
opportunities.

We rely heavily on our communications infrastructure, and the failure to invest
in or the loss of these systems could disrupt the operation and growth of our
business and result in the loss of customers or clients.

  Our success is dependent in large part on our continued investment in
sophisticated computer, Internet and telecommunications systems. We have
invested significantly in technology and anticipate that it will be necessary to
continue to do so in the future to remain competitive. These technologies are
evolving rapidly and are characterized by short product life cycles, which
require us to anticipate technological developments. We may be unsuccessful in
anticipating, managing, adopting and integrating technological changes on a
timely basis, or we may not have the capital resources available to invest in
new technologies. Temporary or permanent loss of these systems could limit our
ability to conduct our business and result in lost revenue.

If we are unable to safeguard our networks and clients' data, our clients may
not use our services and our business may be harmed.

  Our networks may be vulnerable to unauthorized access, computer hacking,
computer viruses and other security problems. A user who circumvents security
measures could misappropriate proprietary information or cause interruptions or
malfunctions in our operations. We may be required to expend significant
resources to protect against the threat of security breaches or to alleviate
problems caused by any breaches. Although we intend to continue to implement
industry-standard security measures, these measures may be inadequate.

Damage to our single facility may disable our operations.

  Our operations are housed in a single facility in Scotts Valley, California.
We have taken precautions to protect ourselves from events that could interrupt
our services, such as off-site storage of computer backup data and a backup
power source, but there can be no assurance that an earthquake, fire, flood or
other disaster affecting our facility would not disable these operations. Any
significant damage to this facility from an earthquake or other disaster could
prevent us from operating our business.

                                       13
<PAGE>

If we fail to adequately protect our intellectual property or face a claim of
intellectual property infringement by a third party, we may lose our
intellectual property rights and be liable for significant damages.

  We cannot guarantee that the steps we have taken to protect our proprietary
rights will be adequate to deter misappropriation of our intellectual property.
In addition, we may not be able to detect unauthorized use of our intellectual
property and take appropriate steps to enforce our rights. If third parties
infringe or misappropriate our trade secrets, copyrights, trademarks, service
marks, trade names or other proprietary information, our business could be
seriously harmed. In addition, although we believe that our proprietary rights
do not infringe the intellectual property rights of others, other parties may
assert infringement claims against us that we violated their intellectual
property rights. These claims, even if not true, could result in significant
legal and other costs and may be a distraction to management. In addition,
protection of intellectual property in many foreign countries is weaker and less
reliable than in the United States, so if our business expands into foreign
countries, risks associated with protecting our intellectual property will
increase. We have applied for registration of the service mark ''Rainmaker
Systems'' in the United States, and certain foreign countries.

Increased government regulation of the Internet could decrease the demand for
our services and increase our cost of doing business.

  The increasing popularity and use of the Internet and online services may lead
to the adoption of new laws and regulations in the U.S. or elsewhere covering
issues such as online privacy, copyright and trademark, sales taxes and fair
business practices or which require qualification to do business as a foreign
corporation in certain jurisdictions. Increased government regulation, or the
application of existing laws to online activities, could inhibit Internet
growth. A decline in the growth of the Internet could decrease demand for our
services and increase our cost of doing business and otherwise harm our
business.

We are subject to government regulation of direct marketing, which could
restrict the operation and growth of our business.

  The FTC's telemarketing sales rules prohibit misrepresentations of the cost,
terms, restrictions, performance or duration of products or services offered by
telephone solicitation and specifically addresses other perceived telemarketing
abuses in the offering of prizes. Additionally, the FTC's rules limit the hours
during which telemarketers may call consumers. The federal Telephone Consumer
Protection Act of 1991 contains other restrictions on facsimile transmissions
and on telemarketers, including a prohibition on the use of automated telephone
dialing equipment to call certain telephone numbers. A number of states also
regulate telemarketing and some states have enacted restrictions similar to
these federal laws. In addition, a number of states regulate email and facsimile
transmissions.  The failure to comply with applicable statutes and regulations
could result in penalties. There can be no assurance that additional federal or
state legislation, or changes in regulatory implementation, would not limit our
activities in the future or significantly increase the cost of regulatory
compliance.

Our directors and their affiliates will own a large percentage of our stock and
can significantly influence all matters requiring stockholder approval.

  Our directors and entities affiliated with them together control approximately
50% of our outstanding shares (based on the number of shares outstanding as of
June 30, 2000). As a result, any significant combination of those stockholders,
acting together, will have the ability to control all matters requiring
stockholder approval, including the election of all directors, and any merger,
consolidation or sale of all or substantially all of our assets. Accordingly,
such concentration of ownership may have the effect of delaying, deferring or
preventing a change in control of Rainmaker, which, in turn, could depress the
market price of our common stock.

                                       14
<PAGE>

Our charter documents and Delaware law contain anti-takeover provisions that
could deter takeover attempts, even if a transaction would be beneficial to our
stockholders.

  The provisions of Delaware law and of our certificate of incorporation and
bylaws could make it difficult for a third party to acquire us, even though an
acquisition might be beneficial to our stockholders. Our certificate of
incorporation provides our board of directors the authority, without stockholder
action, to issue up to 20,000,000 shares of preferred stock in one or more
series. Our board determines when we will issue preferred stock, and the rights,
preferences and privileges of any preferred stock. Our certificate of
incorporation also provides for a classified board, with each board member
serving a staggered three-year term. In addition, our bylaws establish an
advance notice procedure for stockholder proposals and for nominating candidates
for election as directors. Delaware corporate law also contains provisions that
can affect the ability to take over a company.

Our stock price may be volatile resulting in potential litigation.

  If our stock price is volatile, we could face securities class action
litigation. In the past, following periods of volatility in the market price of
their stock, many companies have been the subjects of securities class action
litigation. If we were sued in a securities class action, it could result in
substantial costs and a diversion of management's attention and resources and
could cause our stock price to fall. The trading price of our common stock could
fluctuate widely due to:

     . quarter to quarter variations in results of operations;
     . loss of a major client;
     . announcements of technological innovations by us or our competitors;
     . changes in, or our failure to meet, the expectations of securities
       analysts;
     . new products or services offered by us or our competitors;
     . changes in market valuations of similar companies;
     . announcements of strategic relationships or acquisitions by us or our
       competitors; or
     . other events or factors that may be beyond our control.

  In addition, the securities markets in general have experienced extreme price
and trading volume volatility in the past. The trading prices of securities of
many business process outsourcing companies have fluctuated broadly, often for
reasons unrelated to the operating performance of the specific companies. These
general market and industry factors may adversely affect the trading price of
our common stock, regardless of our actual operating performance.

ITEM 3.  QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK

  Our exposure to market risk for changes in interest rates relates primarily to
the increase or decrease in the amount of interest income we can earn on our
investment portfolio.  We currently do not and do not plan to use derivative
financial instruments in our investment portfolio.  We plan to ensure the safety
and preservation of our invested principal funds by limiting default risk,
market risk and investment risk.  We plan to mitigate default risk by investing
in low-risk securities.  If market interest rates were to increase immediately
and uniformly by 10% from the levels as of June 30, 2000, the decline of the
fair market value of our fixed income portfolio would not be material.

PART II. - OTHER INFORMATION

ITEM 1.  LEGAL PROCEEDINGS
      None

ITEM 2.  CHANGES IN SECURITIES AND USE OF PROCEEDS

     Rainmaker completed the initial public offering of 5,750,000 shares of its
common stock, including 750,000 shares subject to an overallotment option,
pursuant to a registration statement on Form S-1 (Commission File No. 333-86445)
declared effective on November 16, 1999. The joint book-running managing
underwriters of the public offering were Donaldson, Lufkin & Jenrette and Thomas
Weisel Partners LLC.

                                       15
<PAGE>

     The shares were sold at a price per share of $8.00. The aggregate offering
price of the shares offered by Rainmaker was $46,000,000, less underwriting
discounts and commissions of $3,220,000 and expenses of approximately
$2,207,000.  The proceeds are to be used for general corporate purposes to
support business expansion including new client acquisition, expansion into
international markets, the development of new services and capital expenditures.
In addition, we may use a portion of the net proceeds to acquire complementary
products, technologies or businesses; however, we currently have no commitments
or agreements and are not involved in any negotiations to do so.

ITEM 3.  DEFAULTS UPON SENIOR SECURITIES

     None

ITEM 4.   SUBMISSION OF MATTERS TO A VOTE OF SECURITIES HOLDERS

     On May 17, 2000, the Annual Meeting of Stockholders was held at which the
following matters were submitted to and voted on by the stockholders. The
results of the votes are set forth below:

     1. The following two persons were elected to the Board of Directors for a
three year term ending in 2003, or until their successors are duly elected and
qualified:

<TABLE>
<CAPTION>
                                                              Broker
     Nominee           Votes for   Votes Against  Withheld   non votes
---------------------  ----------  -------------  ---------  ---------
<S>                    <C>         <C>            <C>        <C>
     Michael Silton    29,267,000              -     28,672          -
     Robert Leff       26,190,884              -  3,104,788          -
</TABLE>

     2. Stockholders approved the ratification of Ernst & Young LLP as
Rainmaker's independent auditors for the year ending December 31, 2000.
29,281,429 votes were for the election, 7,655 votes were against, and 6,588
votes were withheld

ITEM 5.   OTHER INFORMATION

     None

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

(a)  Exhibits

The following Exhibits are filed with this report as indicated below.

     27.1   Financial Data Schedule.

(b) Reports on Form 8-K

     None

                                   SIGNATURES

  Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                                    RAINMAKER SYSTEMS, INC.

Dated: August 11, 2000              By: /s/ MICHAEL SILTON
                                        -------------------
                                    Michael Silton,
                                    Chairman of the Board, President and
                                    Chief Executive Officer

                                    By: /s/ MARTIN HERNANDEZ
                                       ---------------------
                                    Martin Hernandez,
                                    Secretary and
                                    Chief Financial Officer

                                       16


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