EXTENSITY INC
10-Q, 2000-05-15
PREPACKAGED SOFTWARE
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                            ------------------------

                                   FORM 10-Q
                            ------------------------

     [X]   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
           EXCHANGE ACT OF 1934

                 FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2000

                                       OR

     [ ]   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
           EXCHANGE ACT OF 1934

                       COMMISSION FILE NUMBER: 000-28897

                            ------------------------

                                EXTENSITY, INC.

             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

<TABLE>
<S>                                            <C>
                  DELAWARE                                      68-0368868
       (STATE OR OTHER JURISDICTION OF                         (IRS EMPLOYER
       INCORPORATION OR ORGANIZATION)                     IDENTIFICATION NUMBER)
</TABLE>

                         2200 POWELL STREET, SUITE 300,
                          EMERYVILLE, CALIFORNIA 94608
             (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES AND ZIP CODE)

                                 (510) 594-5700
              (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE)

                            ------------------------

     Indicate by check mark whether the Registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.  Yes [X]  No [ ]

     The number of shares of the Registrant's Common Stock outstanding as of
April 30, 2000 was 23,621,609.

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<PAGE>   2

                                     INDEX

<TABLE>
<S>       <C>                                                           <C>
                      PART I.  FINANCIAL INFORMATION

Item 1.   Financial Statements
          Condensed Consolidated Balance Sheets.......................    3
          Condensed Consolidated Statements of Operations.............    4
          Condensed Consolidated Statements of Cash Flows.............    5
          Notes to the Condensed Consolidated Financial Statements....    6

Item 2.   Management's Discussion and Analysis of Financial Condition
          and
          Results of Operations.......................................    8

Item 3.   Quantitative and Qualitative Disclosures About Market
          Risk........................................................   21

                        PART II.  OTHER INFORMATION

Item 1.   Legal Proceedings...........................................   21
Item 2.   Changes in Securities and Use of Proceeds...................   21
Item 3.   Default Upon Senior Securities..............................   22
Item 4.   Submission of Matters to a Vote of Security Holders.........   22
Item 5.   Other Information...........................................   22
Item 6.   Exhibits and Reports on Form 8-K............................   22
SIGNATURES............................................................   23
</TABLE>

                                        2
<PAGE>   3

                         PART I.  FINANCIAL INFORMATION

ITEM 1. CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

                                EXTENSITY, INC.

                     CONDENSED CONSOLIDATED BALANCE SHEETS
                                 (IN THOUSANDS)

                                     ASSETS

<TABLE>
<CAPTION>
                                                               MARCH 31,      DECEMBER 31,
                                                                  2000            1999
                                                              ------------    ------------
                                                              (UNAUDITED)
<S>                                                           <C>             <C>
Current assets:
  Cash and cash equivalents.................................    $ 62,456        $ 10,416
  Short-term investments....................................      40,141          13,869
  Accounts receivable, net..................................       3,862           3,176
  Prepaids and other current assets.........................       2,171           1,354
                                                                --------        --------
          Total current assets..............................     108,630          28,815
Property and equipment, net.................................       3,435           2,309
Other assets................................................         209             537
                                                                --------        --------
          Total assets......................................    $112,274        $ 31,661
                                                                ========        ========

LIABILITIES, MANDATORILY REDEEMABLE CONVERTIBLE PREFERRED STOCK
  AND STOCKHOLDERS' EQUITY (DEFICIT)
Current liabilities:
  Accounts payable..........................................    $  3,607        $  1,834
  Accrued liabilities.......................................       3,617           1,917
  Deferred revenue..........................................      11,428          10,051
  Other current liabilities.................................       1,737           1,786
                                                                --------        --------
          Total current liabilities.........................      20,389          15,588
Other liabilities...........................................       1,184           1,486
                                                                --------        --------
          Total liabilities.................................      21,573          17,074
                                                                --------        --------
Mandatorily redeemable convertible preferred stock..........          --          49,648
                                                                --------        --------
Stockholders' equity (deficit):
  Common stock..............................................          24               4
  Additional paid-in capital................................     146,593          10,898
  Deferred stock compensation...............................      (6,215)         (5,853)
  Notes receivable from stockholders........................        (380)           (130)
  Accumulated deficit.......................................     (49,321)        (39,980)
                                                                --------        --------
          Total stockholders' equity (deficit)..............      90,701         (35,061)
                                                                --------        --------
          Total liabilities, mandatorily redeemable
            convertible preferred stock and stockholders'
            equity (deficit)................................    $112,274        $ 31,661
                                                                ========        ========
</TABLE>

  The accompanying notes are an integral part of these condensed consolidated
                             financial statements.
                                        3
<PAGE>   4

                                EXTENSITY, INC.

                     CONSOLIDATED STATEMENTS OF OPERATIONS
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

<TABLE>
<CAPTION>
                                                              THREE MONTHS ENDED
                                                                   MARCH 31,
                                                              -------------------
                                                                2000       1999
                                                              --------    -------
                                                                  (UNAUDITED)
<S>                                                           <C>         <C>
REVENUES:
Licenses....................................................  $  2,225    $   220
Services and maintenance....................................     1,498        206
                                                              --------    -------
     Total revenues.........................................     3,723        426
                                                              --------    -------
COST OF REVENUES:*
Licenses....................................................        84         28
Services and maintenance....................................     2,850        758
                                                              --------    -------
     Total cost of revenues.................................     2,934        786
                                                              --------    -------
  Gross profit (loss).......................................       789       (360)
                                                              --------    -------
OPERATING EXPENSES:*
Sales and marketing.........................................     5,625      1,319
Research and development....................................     2,822      1,408
General and administrative..................................     1,171        427
Amortization of non-cash stock based compensation...........     1,494        315
                                                              --------    -------
     Total operating expenses...............................    11,112      3,469
                                                              --------    -------
Loss from operations........................................   (10,323)    (3,829)
Interest income (expense), net..............................       986        (27)
                                                              --------    -------
          Net loss..........................................  $ (9,337)   $(3,856)
                                                              ========    =======

Basic and diluted net loss per share........................  $  (0.56)   $ (2.27)
Shares used in computing basic and diluted net loss per
  share.....................................................    16,607      1,702

Pro forma basic and diluted net loss per share..............  $  (0.45)   $ (0.32)
Shares used in computing pro forma basic and diluted net
  loss per share............................................    20,937     12,064
</TABLE>

- ---------------

    * Amounts are exclusive of non-cash stock based compensation as follows:

<TABLE>
<CAPTION>
                                                              THREE MONTHS
                                                                 ENDED
                                                               MARCH 31,
                                                              ------------
                                                              2000    1999
                                                              ----    ----
                                                              (UNAUDITED)
<S>                                                           <C>     <C>
Cost of Revenues:
  Services and maintenance                                     239      27
Operating Expenses:
  Sales and marketing.......................................   508      63
  Research and development..................................   314      99
  General and administrative................................   433     126
                                                              ----    ----
                                                              1,494    315
                                                              ====    ====
</TABLE>

  The accompanying notes are an integral part of these condensed consolidated
                             financial statements.
                                        4
<PAGE>   5

                                EXTENSITY, INC.

                CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                              THREE MONTHS ENDED
                                                                   MARCH 31,
                                                              -------------------
                                                                2000       1999
                                                              --------    -------
                                                                  (UNAUDITED)
<S>                                                           <C>         <C>
Cash flows from operating activities:
  Net loss..................................................  $ (9,305)   $(3,856)
  Adjustments to reconcile net loss to cash used in
     operating activities:
  Depreciation and amortization.............................       325        186
  Amortization of deferred stock compensation...............     1,494        315
  Amortization of debt discount and lease line issuance
     costs..................................................        25         25
  Changes in operating assets and liabilities:
     Increase in accounts receivable........................      (686)      (847)
     Increase in prepaids and other assets..................      (491)      (183)
     Increase in accounts payable...........................     1,773       (177)
     Increase in accrued liabilities........................     1,668         74
     Increase in deferred revenue...........................     1,377      1,296
     Increase in other current liabilities..................        32         --
                                                              --------    -------
       Cash used in operating activities....................    (3,788)    (3,167)
                                                              --------    -------
Cash flows from investing activities:
  Increase in short-term investments........................   (26,272)        --
  Capital expenditures......................................    (1,451)      (202)
                                                              --------    -------
       Cash used in investing activities....................   (27,723)      (202)
                                                              --------    -------
Cash flows from financing activities:
  Payments on loan..........................................      (293)      (261)
  Payments on capital lease obligation......................      (115)      (147)
  Proceeds from sale-lease back.............................        --        214
  Proceeds from exercise of stock options...................       611        217
  Net proceeds from issuance of common stock................    83,348         --
                                                              --------    -------
       Cash provided by financing activities................    83,551         23
                                                              --------    -------
Increase (decrease) in cash and cash equivalents............    52,040     (3,346)
Cash and cash equivalents, beginning of period..............    10,416     10,965
                                                              --------    -------
Cash and cash equivalents, end of period....................  $ 62,456    $ 7,619
                                                              ========    =======
</TABLE>

  The accompanying notes are an integral part of these condensed consolidated
                             financial statements.
                                        5
<PAGE>   6

                                EXTENSITY, INC.

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 1. BASIS OF PRESENTATION

     The accompanying unaudited condensed consolidated financial statements
reflect all adjustments (consisting only of normal recurring adjustments) which,
in the opinion of management, are necessary for a fair presentation of the
financial results for the periods shown. The balance sheet as of December 31,
1999 was derived from audited financial statements, but does not include all
required disclosures required by generally accepted accounting principles.

     These condensed consolidated financial statements should be read in
conjunction with the audited financial statements and notes thereto included in
the Company's report on Form S-1/A (File No. 333-90979), filed with the
Securities and Exchange Commission (the "SEC") on January 25, 2000.

     The condensed consolidated financial statements include the accounts of the
Company and its wholly owned subsidiary, Extensity Europe Limited, which
commenced operations in September 1999. All significant intercompany balances
and transactions have been eliminated in consolidation.

     The results of operations for the current interim period are not
necessarily indicative of the results to be expected for the entire current year
or other future interim periods.

 2. INITIAL PUBLIC OFFERING

     On January 27, 2000 the SEC declared effective the Company's Registration
Statement on Form S-1. Pursuant to this Registration Statement, the Company
completed an initial public offering of 4,600,000 shares of its common stock
(including 600,000 shares sold pursuant to the exercise of the Underwriters'
over-allotment option) at an initial offering price of $20.00 per share (the
"Offering"). Proceeds to the Company from the Offering, after calculation of the
Underwriters discounts, commissions, and concessions, totaled approximately
$83.3 million, net of offering costs of approximately $2.2 million.

     For the three months ended March 31, 1999 and 2000, the Company recorded
deferred stock compensation of $2.2 million and $1.9 million, respectively, for
the difference at the grant date between the exercise price and the deemed fair
value of the common stock underlying the options granted during that period.
Amortization of deferred stock compensation was $315,000 and $1.5 million for
the three months ended March 31, 1999 and 2000, respectively.

 3. NET LOSS PER SHARE

     Basic and diluted net loss per share are computed using the weighted
average number of common shares outstanding. Options, warrants and convertible
preferred stock were not included in the computation of diluted net loss per
share because the effect would be antidilutive.

     Pro forma net loss per share has been computed assuming the conversion of
all outstanding shares of convertible preferred stock into shares of common
stock.

                                        6
<PAGE>   7
                                EXTENSITY, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

     The following table sets forth the computation of basic and diluted net
loss per share and pro forma basic and diluted net loss per share for the
periods indicated (in thousands, except per share data):

<TABLE>
<CAPTION>
                                                           THREE MONTHS ENDED
                                                               MARCH 31,
                                                           ------------------
                                                            2000       1999
                                                           -------    -------
<S>                                                        <C>        <C>
Numerator:
  Net loss...............................................  $(9,337)   $(3,856)
Denominator:
  Weighted average shares................................   17,841      2,490
  Weighted average unvested common shares................   (1,234)      (788)
                                                           -------    -------
          Total weighted average shares..................   16,607      1,702
                                                           -------    -------
Basic and diluted net loss per share.....................  $ (0.56)   $ (2.27)
                                                           =======    =======
PRO FORMA:
Numerator:
  Net Loss...............................................  $(9,337)   $(3,856)
Denominator:
  Weighted average shares, basic and diluted.............   16,607      1,702
  Adjustment to reflect assumed conversion of convertible
     preferred stock.....................................    4,330     10,362
                                                           -------    -------
          Total weighted average shares..................   20,937     12,064
                                                           -------    -------
Pro forma basic and diluted net loss per share...........  $ (0.45)   $ (0.32)
                                                           =======    =======
</TABLE>

 4. SIGNIFICANT CUSTOMERS

     One customer accounted for 18% of total revenues for the three months ended
March 31, 2000. Five customers accounted for 66% of total revenues for the three
months ended March 31, 1999.

                                        7
<PAGE>   8

ITEM 2: MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS

     The following management's discussion and analysis of our financial
condition and results of operations should be read together with our condensed
financial statements and related notes included in this report, and with
Management's Discussion and Analysis of Financial Condition and Results of
Operations and related financial information contained in the Company's
Registration Statement on Form S-1/A (File No. 333-90979).

     THIS REPORT CONTAINS FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF
SECTION 27A OF THE SECURITIES ACT OF 1933 AND SECTION 21E OF THE SECURITIES
EXCHANGE ACT OF 1934, INCLUDING, WITHOUT LIMITATION, STATEMENTS REGARDING THE
COMPANY'S EXPECTATIONS, BELIEFS, INTENTIONS OR FUTURE STRATEGIES THAT ARE
SIGNIFIED BY THE WORDS "EXPECTS", "ANTICIPATES", "INTENDS", "BELIEVES", OR
SIMILAR LANGUAGE. ALL FORWARD-LOOKING STATEMENTS INCLUDED IN THIS DOCUMENT ARE
BASED ON INFORMATION AVAILABLE TO THE COMPANY ON THE DATE HEREOF, AND THE
COMPANY ASSUMES NO OBLIGATION TO UPDATE ANY SUCH FORWARD-LOOKING STATEMENTS.
ACTUAL RESULTS COULD DIFFER MATERIALLY FROM THOSE PROJECTED IN THE
FORWARD-LOOKING STATEMENTS. IN EVALUATING THE COMPANY'S BUSINESS, PROSPECTIVE
INVESTORS SHOULD CAREFULLY CONSIDER THE INFORMATION SET FORTH BELOW UNDER THE
CAPTION "RISK FACTORS" IN ADDITION TO THE OTHER INFORMATION SET FORTH HEREIN.
THE COMPANY CAUTIONS INVESTORS THAT ITS BUSINESS AND FINANCIAL PERFORMANCE ARE
SUBJECT TO SUBSTANTIAL RISKS AND UNCERTAINTIES.

OVERVIEW

     Extensity was formed in November 1995 and introduced its first commercial
product for general availability in March 1998. During this period, our
operating activities consisted of the design and development of our product
architecture and our first application, the building of our corporate
infrastructure, and the development of our professional services and customer
support organizations. Our first application, Extensity Expense Reports, was
released for general availability in March 1998. We released Extensity Travel
Plans in December 1998, and Extensity Timesheets and Extensity Purchase Reqs in
July 1999.

     We generate revenue principally from licensing our applications and
providing related services, including product installation, maintenance and
support, consulting and training. We license our applications individually or as
an integrated suite of products. The pricing of our software and services
fluctuates on a per transaction basis depending on various factors, such as the
number of seats covered by a contract and the frequency of users (i.e., the
number of times a customer's employees are likely to access our applications).
The dollar amounts of our contracts depend on number of users and applications
being used.

     Our software products typically require significant customization,
installation and other services. Prior to the release in July 1999 of Version
4.0 of our application suite, it was difficult to generate dependable estimates
of the costs necessary to complete product implementations. Therefore, we
accounted for our software licenses and implementation revenues using the
completed contract method of contract accounting as required under the
provisions of SOP 97-2, "Software Revenue Recognition", and SOP 81-1,
"Accounting for Performance of Construction-Type and Certain Production-Type
Contracts".

     Following the release of Version 4.0 in July 1999, we were able to generate
dependable estimates of the costs necessary to complete Version 4.0 product
implementations. Consequently, we are accounting for our Version 4.0 software
licenses and implementation revenues using the percentage-of-completion method
of contract accounting.

     In cases where a sale of a license does not include implementation services
(i.e., a sale of additional seats), revenue is recorded upon delivery with an
appropriate deferral for maintenance services, if applicable.

     We defer amounts billed for maintenance and recognize such amounts ratably
over the maintenance period.
                                        8
<PAGE>   9

     We have entered into two distribution arrangements under which the
distributors would receive unspecified future products over the life of the
arrangements (two or three years) in consideration for agreed-upon,
non-refundable fees. We recognize such fees ratably, on a subscription basis,
over the life of these related agreements.

     Payments received in advance of revenue recognition are recorded as
deferred revenues. All of our customers enter into one-year maintenance and
support contracts when they purchase their initial Extensity applications and
have the option to purchase additional contracts after completion of the initial
contract period. Although we do not grant any rights to our customers to return
products, we do provide a 90-day warranty that our products will function
according to written documentation.

     We promote and sell our software products through our direct sales force
and through indirect channels, including third-party outsourcers of expense
management services. We also have co-marketing arrangements with a number of
companies including Cisco Systems, IBM, Commerce One, WebEx, First USA,
GetThere.com and Netscape.

     In the second quarter of 1999, we expanded our presence in international
markets by opening a sales office in the United Kingdom and by establishing a
relationship with a provider of enterprise financial applications. We hired our
Vice President and General Manager of European Operations in July 1999. We have
continued to hire staff in our United Kingdom office and expect to continue to
do so in advance of anticipated revenues. Hence, we expect our costs for
establishing international sales to exceed related revenues as we invest in
international operations. We have derived no revenues from international sales
to date.

RESULTS OF OPERATIONS

REVENUES

     Total revenues increased to $3.7 million for the three months ended March
31, 2000 from $426,000 for the three months ended March 31, 1999. For the three
months ended March 31, 1999 sales to five customers accounted for 22%, 18%, 13%,
13%, and 11% of total revenues. For the three months ended March 31, 2000, one
customer accounted for 18% of our total revenues.

     License Revenues. Our license revenues increased to $2.2 million for the
three months ended March 31, 2000 from $220,000 for the three months ended March
31, 1999. The increase was attributable to our growing customer base, and to a
lesser extent, an increase in the average size of the sales contracts entered
into by our customers and an increase in the revenue attributable to our
indirect sales channels.

     Service and Maintenance Revenues. Our service and maintenance revenues
increased to $1.5 million for the three months ended March 31, 2000 from
$206,000 for the three months ended March 31, 1999. The increase was
attributable to our growing customer base, and to a lesser extent an increase in
the average size of the sales contracts that customers have signed.

COST OF REVENUES

     Total cost of revenues increased to $2.9 million for the three months ended
March 31, 2000 from $786,000 for the three months ended March 31, 1999, an
increase of 273%.

     Cost of License Revenues. Cost of license revenues consists primarily of
third-party license and support fees and, to a lesser extent, costs of
duplicating media and documentation. This cost increased to $84,000 for the
three months ended March 31, 2000 from $28,000 for the three months ended March
31, 1999 due primarily to increased sales activity. As a percentage of license
revenues, cost of license revenues decreased to 3.8% for the three months ended
March 31, 2000 from 12.7% for the three months ended March 31, 1999, primarily
due to higher license revenues. This percentage may increase over the current
level in the future as we incorporate additional third-party products into our
offerings.

     Cost of Service and Maintenance Revenues. Cost of service and maintenance
revenues consists of compensation and related overhead costs for personnel
engaged in consulting, training, maintenance and support services for our
customers as well as costs for third parties contracted to provide such services
to our

                                        9
<PAGE>   10

customers. This cost increased to $2.9 million for the three months ended March
31, 2000 from $758,000 for the three months ended March 31, 1999, an increase of
276%. As a percentage of service revenues, cost of service revenues decreased to
190% for the three months ended March 31, 2000 from 368% for the three months
ended March 31, 1999. Approximately 40% of the increase in the cost of service
revenues was due to our hiring of additional service and maintenance personnel
and approximately 40% was to due to an increase in costs for third party
consultants. These additional costs were necessary to support our expanding
customer base. Total costs have exceeded our service and maintenance revenues as
we have built our consulting and customer support groups in advance of growing
contract volume. Although cost of service revenues declined as a percentage of
service revenues over time, this cost has continued to exceed the amount of
related service revenues. We are seeking to reduce our cost of service revenues
and are also seeking to engage third parties to provide a substantial portion of
services related to our applications. We expect, however, that cost of service
revenues will continue to exceed service revenues for the foreseeable future. In
addition, we have not yet established significant relationships with any
third-party service provider, and we may not be successful in doing so in the
future.

OPERATING EXPENSES

     Sales and Marketing. Sales and marketing expenses consist primarily of
compensation and related costs for sales and marketing personnel, including
commissions, and marketing program costs. Sales and marketing expenses increased
to $5.6 million for the three months ended March 31, 2000, from $1.3 million for
the three months ended March 31, 1999, an increase of 326%. As a percentage of
total revenues, sales and marketing expenses decreased to 151% for the three
months ended March 31, 2000 from 310% for the three months ended March 31, 1999.
Approximately 55% of the increase in sales and marketing expenses was
attributable to increased compensation, commissions and other related costs
associated with hiring additional sales representatives, management and
marketing personnel. Approximately 25% of the increase was due to increased
spending on marketing programs. We expect that the absolute dollar amount of
sales and marketing expenses will continue to increase as we expand our domestic
and international sales force and increase our marketing efforts to capitalize
on the growth of our market.

     Research and Development. Research and development expenses consist
primarily of compensation and related personnel costs and fees associated with
contractors. Research and development expenses increased to $2.8 million for the
three months ended March 31, 2000 from $1.4 million for the three months ended
March 31, 1999, an increase of 100%. As a percentage of total revenues, research
and development expenses decreased to 76% for the three months ended March 31,
2000 from 331% for the three months ended March 31, 1999. Approximately 55% of
the increase was attributable to the addition of personnel and approximately 20%
of the increase was due to an increase in consulting services. These increases
resulted from our continuing efforts to add enhancements to our existing
software applications and to develop software applications that incorporate new
functionality into our integrated suite. We expect that the absolute dollar
amount of research and development expenses will continue to increase as we make
additional investments in our technology and products.

     General and Administrative. General and administrative expenses consist
primarily of compensation and related costs for our executive, finance and
administrative personnel and other related expenses. General and administrative
expenses increased to $1.2 for the three months ended March 31, 2000 from
$427,000 for the three months ended March 31, 1999, an increase of 174%.
Approximately 60% of the increase was attributable to hiring additional
executive and financial personnel. As a percentage of total revenues, general
and administrative expenses decreased to 31% for the three months ended March
31, 2000 from 100% for the three months ended March 31, 1999. We expect that the
absolute dollar amount of general and administrative expenses will continue to
increase as we expand our operations and incur the incremental costs typically
associated with being a public company.

AMORTIZATION OF NON-CASH STOCK BASED COMPENSATION

     Prior to our IPO, we granted certain stock options to our officers and
employees at prices deemed to be below the fair value of the underlying stock.
The cumulative difference between the fair value of the
                                       10
<PAGE>   11

underlying stock at the date the options were granted and the exercise price of
the granted options was $12.1 million as of the IPO date. This amount is being
amortized, using the multiple option method, over the four-year vesting period
of the granted options. Accordingly, our results from operations will include
deferred compensation expense at least through 2003. We recognized $1.5 million
of this expense for the three months ended March 31, 2000 and $315,000 for the
three months ended March 31, 1999.

INTEREST INCOME (EXPENSE), NET

     Interest income (expense), net was $986,000 for the three months ended
March 31, 2000 and ($27,000) for the three months ended March 31, 1999. Interest
income for the three months ended March 31, 2000 was primarily from interest
earned on the proceeds from the Company's IPO. Interest expense for the three
months ended March 31, 1999 primarily resulted from interest expense on our
notes payable and capital lease obligations offset by interest earned on cash
received from private placements of our preferred stock in 1998.

LIQUIDITY AND CAPITAL RESOURCES

     Since inception, we have financed our operations and funded our capital
expenditures through the private sale of equity securities, supplemented by loan
facilities and equipment leases, as well as through proceeds from our IPO
completed in January 2000. Aggregate net proceeds to date from private equity
financings total $42.3 million and proceeds from the Company's IPO were $83.3
million, net of offering costs of approximately $2.2 million. As of March 31,
2000, we had $102.6 million in cash, cash equivalents and short-term investments
and $88.2 million in working capital.

     Net cash used in operating activities was $3.8 million for the three months
ended March 31, 2000 and $3.2 millions for the three months ended March 31,
1999. For the three months ended March 31, 2000 cash used in operating
activities was primarily attributable to a net loss of $9.3 million, adjusted
for the amortization of deferred stock compensation of $1.5 million, and offset
by an increase in accounts payable of $1.8 million, an increase in accrued
liabilities of $1.7 million, and an increase in deferred revenue of $1.4
million. For the three months ended March 31, 1999 cash used in operating
activities was primarily attributable to net losses from operation of $3.9
million offset by an increase in deferred revenue of $1.3 million.

     Net cash used in investing activities was $27.7 million for the three
months ended March 31, 2000 and $202,000 for the three months ended March 31,
1999. Investing activities consisted primarily of an increase in short-term
investments and capital expenditures.

     Net cash provided by financing activities was $83.6 million for the three
months ended March 31, 2000, primarily due to the net proceeds of $83.4 million
from the Company's IPO. Net cash provided by financing activities was $23,000
for the three months ended March 31, 1999.

     As we execute our strategy, we expect significant increases in our
operating expenses, especially in sales, marketing and engineering. Presently,
we anticipate that our existing capital resources will meet our operating and
investing needs for at least the next 12 months. After that time, we cannot be
certain that additional funding will be available on acceptable terms or at all.
If we require additional capital resources to grow our business, execute our
operating plans, or acquire complimentary technologies or businesses at any time
in the future, we may seek to sell additional equity or debt securities or
secure additional lines of credit, which may result in additional dilution to
our stockholders.

YEAR 2000 READINESS DISCLOSURE

     We have designed our products to be year 2000 compliant, and as a result we
have not experienced year 2000 problems related to our products. The majority of
the computer software and hardware that we use in our internal operations did
not require replacement or modification as a result of the year 2000 issue. We
believe that our significant vendors and service providers are year 2000
compliant and have not, to date, been made aware that any of our significant
vendors or service providers have experienced year 2000 disruptions in

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<PAGE>   12

their systems. Accordingly, we do not anticipate incurring material incremental
costs in future periods as a result of year 2000 problems.

                                  RISK FACTORS

     The following is a discussion of certain factors that currently impact or
may impact our business, operating results and/or financial condition. Any
investment in our common stock involves a high degree of risk. You should
consider carefully the following information about these risks, together with
the risks and other information contained in the Company's Registration
Statement on Form S-1/A (File No. 333-90979) and its periodic reports filed
pursuant to the Exchange Act in evaluating our business. The market price of our
common stock could decline, and you may lose all or part of the money you paid
to buy our common stock.

                         RISKS RELATED TO OUR BUSINESS

OUR EXTREMELY LIMITED OPERATING HISTORY AND THE FACT THAT WE OPERATE IN A NEW
INDUSTRY MAKES OUR BUSINESS PROSPECTS DIFFICULT TO EVALUATE.

     We were incorporated in 1995 and commenced licensing of our software
applications in March 1998. Accordingly, we have an extremely limited operating
history. An investor in our common stock must consider the risks, uncertainties,
expenses and difficulties frequently encountered by companies in their early
stages of development, particularly companies in new and rapidly evolving
markets such as the market for Internet-based software applications. Risks and
difficulties include our ability to:

     - expand our base of customers with fully installed and deployed systems
       that can serve as reference accounts for our ongoing sales efforts;

     - expand our pipeline of sales prospects in order to promote greater
       predictability in our period-to-period sales levels;

     - continue to offer new products that complement our existing product line,
       in order to make our suite of applications more attractive to customers;

     - continue to develop and upgrade our technology to add additional features
       and functionality;

     - continue to attract and retain qualified personnel;

     - expand sales channels through geographic expansion and the development of
       indirect channels such as relationships with OEM customers and
       application service providers;

     - increase awareness of our brand; and

     - maintain our current, and develop new, third-party relationships.

     The Company may not be able to successfully address these risks or
difficulties and our business strategy may not be successful. If we fail to
address these risks or difficulties adequately, our business will likely suffer.

WE HAVE A HISTORY OF LOSSES AND NEGATIVE CASH FLOW AND EXPECT THIS TO CONTINUE
FOR THE FORESEEABLE FUTURE.

     Our business is new; we have offered products for a relatively short period
of time; and our base of customers and prospective customers is still relatively
small. We have spent significant funds to date to develop our current products
and to develop our sales and market resources. We have incurred significant
operating losses and have not achieved profitability. As of March 31, 2000, we
had an accumulated deficit of $49.3 million. We expect to continue to invest in
research and development to enhance current products and develop future
products. We also plan to continue to grow our sales force and to spend
significant funds in marketing to promote our company and our products. We
expect to continue to hire additional people in all other areas of our company
in order to support our growing business. As a result, we will need to increase
our revenues significantly to achieve profitability. In addition, because we
expect to continue to invest in our

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<PAGE>   13

business ahead of anticipated future revenues, we expect that we will continue
to incur operating losses for the foreseeable future.

OUR BUSINESS IS CHANGING RAPIDLY, WHICH COULD CAUSE OUR QUARTERLY OPERATING
RESULTS TO VARY AND OUR STOCK PRICE TO FLUCTUATE.

     Our revenues and operating results may vary significantly from quarter to
quarter due to a number of factors, many of which are beyond our control. We
expect to continue to expend significant sums in all areas of our business,
particularly in our sales and marketing operations, in order to promote future
growth. Because the expenses associated with these activities are relatively
fixed in the short-term, we may be unable to adjust spending quickly enough to
offset any unexpected shortfall in revenue growth or any decrease in revenue
levels. As a result, we expect our quarterly operating results to fluctuate.
Moreover, because we use the percentage-of-completion method of contract
accounting with respect to recognition of license and implementation fees, if
our professional service organization is unable to implement our applications
for use by customers within our anticipated time frames, our recognition of
revenue for that customer could be deferred, which could cause our quarterly
revenue to fluctuate. Our financial results may, as a consequence of quarterly
revenue fluctuations, fall short of the expectations of public market analysts
or investors. If this occurs, the price of our common stock may drop.

     We also seek to develop and maintain a significant pipeline of potential
sales prospects, but it is difficult to predict when individual customer orders
will be closed. Our base of customers and the number of additional customer
licenses we enter into each quarter are still relatively small. Accordingly, the
loss or deferral of a small number of anticipated large customer orders in any
quarter could result in a significant shortfall in revenues for that quarter and
future quarters, which could result in a drop in the price of our stock.

     Other important factors that could cause our quarterly results and stock
price to fluctuate materially include:

     - our ability to grow our customer base and our base of referencing
       customers, in light of our relatively limited number of customers to
       date;

     - our ability to successfully develop alternative sales channels for our
       products, such as OEM sales through application service providers and
       direct sales;

     - our ability to expand our implementation and consulting resources through
       third-party relationships, in light of the fact that we have no
       third-party implementation or consulting relationships currently in
       place; and

     - technical difficulties or "bugs" affecting the operation of our software.

     Due to our limited operating history, the early stage of our market and the
factors discussed above, you should not rely on quarter-to-quarter comparisons
of our results of operations as indicators of our future performance.

OUR BUSINESS WILL SUFFER IF WE DO NOT SIGNIFICANTLY EXPAND OUR SALES
CAPABILITIES.

     We sell our workforce optimization applications primarily through our
direct sales force. We must significantly expand our direct sales operations to
increase our revenues. We cannot be certain that we will be successful in these
efforts. Our products and services require sophisticated sales efforts and our
ability to increase our direct sales operation will depend on our ability to
recruit, train and retain top sales people with effective sales skills and
advanced technical knowledge. Competition for qualified personnel is intense in
our industry. Moreover, new sales personnel require training and take time to
achieve full productivity. If we are unable to hire or retain qualified sales
personnel, if newly hired personnel fail to develop the necessary skills, or if
they reach productivity more slowly than anticipated, we may be unable to grow
our revenues as rapidly as planned, if at all, and our business could be harmed.

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<PAGE>   14

WE FACE INTENSE COMPETITION, WHICH COULD AFFECT OUR ABILITY TO INCREASE REVENUE,
MAINTAIN OUR MARGINS AND INCREASE OUR MARKET SHARE.

     The market for our Internet-based workforce optimization applications is
intensely competitive and we expect competition to increase in the future.
Competitors vary in size and in the scope and breadth of the products and
services they offer. Companies offering one or more products directly
competitive with our products include Ariba, Captura Software, Concur
Technologies and IBM. We also expect to encounter competition in the near future
from major enterprise software vendors such as Oracle, PeopleSoft and SAP, to
the extent they enhance their existing product offerings with competitive
workforce optimization applications. As a result of the large market opportunity
for workforce optimization applications, we also expect competition from other
established and emerging companies. For example, as the emergence of the
application service provider (ASP) market enables hosted solutions from our
competitors to become broadly available, our future success may also depend upon
our ability to establish successful relationships with leading ASPs.

     Many of our current and potential competitors have longer operating
histories, significantly greater financial, technical, marketing and other
resources, significantly greater name recognition and a larger installed base of
customers than us. In addition, many of our competitors have well-established
relationships with our current and potential customers and have extensive
knowledge of our industry. Current and potential competitors have established or
may establish cooperative relationships among themselves or with third parties
to increase the ability of their products to address customer needs.
Accordingly, it is possible that new competitors or alliances among competitors
may emerge and rapidly acquire significant market share. We also expect that
competition will increase as a result of industry consolidation. Increased
competition may result in price reductions, reduced margins and loss of market
share, any one of which could seriously harm our business.

IF WE DO NOT PROVIDE SOFTWARE APPLICATIONS AND RELATED SERVICES THAT MEET THE
CHANGING DEMANDS OF OUR CUSTOMERS, THE MARKET FOR OUR PRODUCTS WILL NOT GROW OR
MAY DECLINE, AND OUR PRODUCT SALES WILL SUFFER.

     To successfully implement our business strategy, we have to provide
software applications and related services that meet the demands of our
customers and prospective customers as the market and customer requirements
evolve. We expect that competitive factors will create a continuing need for us
to improve and add to our suite of software applications. Not only will we have
to expend significant funds and other resources to continue to improve our
existing suite of applications, but we must also properly anticipate, address
and respond to consumer preferences and demands. As organizations' needs change
with respect to their enterprise applications, our existing suite of software
applications may become obsolete or inefficient relative to our competitors'
offerings and may require modifications or improvements. The addition of new
products and services will also require that we continue to improve the
technology underlying our applications. These requirements could be significant,
and we may fail to fulfill them quickly and efficiently. If we fail to expand
the breadth of our applications quickly in response to customer needs, or if
these offerings fail to achieve market acceptance, the market for our products
will not grow or may decline, and our business may suffer significantly.

     Our workforce optimization software products and related services have
accounted for all of our revenues to date. We anticipate that revenues from
these products and related services will continue to constitute substantially
all of our revenues for the foreseeable future. Consequently, our future
financial performance will depend, in significant part, upon the successful
development, introduction and customer acceptance of enhanced versions of our
workforce optimization applications and any new products or services that we may
develop or acquire. We cannot assure you that we will be successful in
enhancing, upgrading or continuing to effectively market our workforce
optimization applications, or that any new products or services that we may
develop or acquire will achieve market acceptance.

                                       14
<PAGE>   15

OUR REVENUES HAVE BEEN DERIVED FROM A RELATIVELY SMALL NUMBER OF CUSTOMERS, AND
THE LOSS OF A SMALL NUMBER OF MAJOR CUSTOMERS OR POTENTIAL CUSTOMERS COULD
ADVERSELY IMPACT OUR REVENUES OR OPERATING RESULTS.

     We licensed our first workforce optimization application in March 1998 and
have fully implemented our applications for only a limited number of customers
to date. As of March 31, 2000 we had licensed our applications to a total of 85
customers and had implemented the solutions for a total of 40 of these
customers. Moreover, as of March 31, 2000, we had not completed an
implementation of our Extensity Purchase Reqs application for any customer. We
expect that we will continue to derive a significant portion of our revenues
from a relatively small number of customers in the future. Accordingly, the loss
of a small number of major customers could materially and adversely affect our
business, and the deferral or loss of anticipated orders from a small number of
prospective customers could materially and adversely impact our revenues and
operating results in any period.

IF WE FAIL TO ACHIEVE POSITIVE MARGINS ON SERVICE REVENUES IN THE FORESEEABLE
FUTURE, OUR RESULTS OF OPERATIONS COULD SUFFER.

     Our margins on service revenues to date have been negative and are expected
to continue to be negative for the foreseeable future. We cannot assure you that
we will achieve positive margins on our service revenues. Failure to achieve
positive margins on service revenues could cause our business to suffer. For
more information related to our costs associated with our service revenues, see
"Management's Discussion and Analysis of Financial Condition and Results of
Operations'

WE HAVE LIMITED EXPERIENCE WITH LARGE-SCALE IMPLEMENTATIONS, WHICH ARE IMPORTANT
TO OUR FUTURE SUCCESS.

     We have limited experience in implementing our applications on a large
scale. As of March 31, 2000, our largest implementation included approximately
5,400 employee users. We believe that the ability of large customers to roll-out
our products across large numbers of users is critical to our future success. If
our customers cannot successfully deploy our applications on a large scale, or
if they determine for any reason that our products cannot accommodate
large-scale deployment, our business could be harmed.

WE HAVE ONLY RECENTLY UNDERTAKEN TO CREATE A CONTENT AND COMMERCE GATEWAY
BETWEEN OUR CUSTOMERS' EMPLOYEES AND THIRD-PARTY PROVIDERS, AND OUR FUTURE
OPERATING RESULTS MAY DEPEND ON OUR ABILITY TO SUCCEED IN THIS STRATEGY.

     A key component of our business strategy includes establishing an
integrated point of access, or gateway, between the network of customer
employees that utilize our workforce optimization solution and third-party
content, commerce and service providers who consider this employee base to be
potentially valuable business customers. We cannot assure you that we will be
successful in developing this gateway. Moreover, we cannot assure you that our
customers will consider a content and commerce gateway to be a valuable feature
of our workforce optimization applications, or that third-party providers will
choose to access our network of customer employees to generate e-commerce. If a
market for such a gateway develops and we are unable to establish a compelling
product offering within this market, or if we build a gateway and the market for
such an offering fails to mature, our business could be seriously harmed.

     We expect to depend increasingly on a number of third parties to expand our
content and commerce gateway and thereby generate revenues. We cannot assure you
that third parties will regard our relationship with them as important to their
own respective businesses and operations. They may choose not to partner with us
or, after having established a partnership with us, they may reassess their
commitment to us at any time in the future and may develop their own competitive
services or products. Also, we cannot assure you that the content, products or
services of those companies that provide access or links to our network will
achieve market acceptance or commercial success. Accordingly, we cannot assure
you that our existing or prospective relationships will result in sustained
business partnerships, successful product or service offerings or the generation
of significant revenues for us.

                                       15
<PAGE>   16

IF WE FAIL TO EXPAND OUR RELATIONSHIPS WITH THIRD PARTIES THAT CAN PROVIDE
IMPLEMENTATION AND CONSULTING SERVICES TO OUR CUSTOMERS, WE MAY BE UNABLE TO
GROW OUR REVENUES AND OUR BUSINESS COULD BE HARMED.

     In order for us to focus more effectively on our core business of
developing and licensing software solutions, we need to establish relationships
with third parties that can provide implementation and consulting services to
our customers. Third-party implementation and consulting firms can also be
influential in the choice of workforce optimization applications by new
customers. To date, we have established limited relationships with a few
third-party implementation and consulting firms. In general, however, if we are
unable to establish and maintain effective, long-term relationships with
implementation and consulting providers, or if these providers do not meet the
needs or expectations of our customers, we may be unable to grow our revenues
and our business could be seriously harmed. As a result of the limited resources
and capacities of many third-party implementation providers, we may be unable to
attain sufficient focus and resources from the third-party providers to meet all
of our customers' needs, even if we establish relationships with these third
parties. If sufficient resources are unavailable, we will be required to provide
these services internally, which could limit our ability to expand our base of
customers. A number of our competitors have significantly more established
relationships with these third parties and, as a result, these third parties may
be more likely to recommend competitors' products and services rather than our
own. Even if we are successful in developing relationships with third-party
implementation and consulting providers, we will be subject to significant risk,
as we cannot control the level and quality of service provided by third-party
implementation and consulting partners.

CUSTOMER SATISFACTION AND DEMAND FOR OUR PRODUCTS WILL DEPEND ON OUR ABILITY TO
EXPAND OUR PROFESSIONAL SERVICES ORGANIZATION.

     We believe that growth in our product sales depends on our ability to
provide our customers with professional services to assist with support,
training, consulting and initial implementation and deployment of our products
and to educate third-party systems integrators in the use of our products. As a
result, we plan to increase the number of professional services personnel to
meet these needs. New professional services personnel will require training and
take time to reach full productivity. We may not be able to attract or retain a
sufficient number of highly qualified professional services personnel.
Competition for qualified professional services personnel is intense due to the
limited number of people who have the requisite knowledge and skills. To meet
our customers' needs for professional services, we may also need to use more
costly third-party consultants to supplement our own professional services
group. In addition, we could experience delays in recognizing revenue if our
professional services group fails to complete implementations in a timely
manner.

OUR EXPECTATIONS OF FUTURE GROWTH DEPEND ON OUR ABILITY TO EXPAND
INTERNATIONALLY, AND FACTORS SPECIFIC TO OUR INTERNATIONAL EXPANSION MAY PREVENT
US FROM ACHIEVING OUR ANTICIPATED GROWTH.

     We intend to expand our international operations to achieve our anticipated
growth, but we may face significant challenges to our international expansion.
The expansion of our existing international operations and entry into additional
international markets will require significant management attention and
financial resources. To achieve broad acceptance in international markets, our
products must be internationalized to handle a variety of factors specific to
each international market, such as tax laws and local regulations. The
incorporation of these factors into our products is a complex process and often
requires assistance from third parties. We have limited experience in
internationalizing our products and we may not adequately address all of the
factors necessary to achieve broad acceptance in our target international
markets. Further, to achieve broad usage by employees across international
organizations, our products must be localized to handle native languages and
cultures in each international market. Localizing our products is also a complex
process and we intend to work with third parties to develop localized products.
To date, we have not localized our products for any international market and we
cannot assure you that our localization efforts will be successful.

     We have only a limited history of marketing, selling and supporting our
products and services internationally. In the second quarter of 1999, we opened
a sales office in the United Kingdom and established a relationship with an
international reseller. As of March 31, 2000, we had 10 employees in the United
Kingdom office. To date, we have not derived any revenues from our international
operations. To expand
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<PAGE>   17

internationally we must hire and train experienced international personnel as
well as export qualified domestic personnel to staff and manage our
international operations. However, we may experience difficulties in recruiting
and training an international staff. We must also be able to enter into
strategic relationships with companies in international markets. If we are not
able to maintain successful strategic relationships internationally or recruit
additional companies to enter into strategic relationships, our future growth
could be limited. We also face other risks inherent in conducting business
internationally, such as:

     - difficulties in collecting accounts receivable and longer collection
       periods;

     - seasonal business activity in certain parts of the world;

     - fluctuations in currency exchange rates; and

     - trade barriers.

     Any of these factors could seriously harm our international operations and,
consequently, our business.

WE ARE GROWING RAPIDLY, AND OUR FAILURE TO MANAGE THIS GROWTH COULD HARM OUR
BUSINESS.

     We have experienced and are currently experiencing a period of significant
growth. Our full-time employees increased from 35 at December 31, 1997 to 83 at
December 31, 1998 to 175 at December 31, 1999 to 222 at March 31, 2000. This
growth has placed a significant strain on our resources. We expect that any
future growth would cause similar or increased strains on our resources. As part
of this growth, we will have to implement new operational and financial systems
and procedures and controls; expand, train and manage our employee base; and
maintain close coordination among our technical, accounting, finance, marketing
and sales staffs. If we are unable to manage our growth effectively, our
business, results of operations and financial condition could be adversely
affected.

     Several members of our senior management joined us in 1999, including David
Yarnold, our Vice President of Business Development and Mark Oney, our Vice
President of Engineering. Although we believe that these individuals are
currently integrated with the other members of our management team, we cannot
assure you that our management team will be able to continue to work together
effectively or to manage our growth successfully. We believe that the successful
integration of our management team is critical to our ability to manage our
operations effectively and support our anticipated future growth.

WE MAY BE UNABLE TO ATTRACT OR RETAIN HIGHLY SKILLED EMPLOYEES THAT ARE
NECESSARY FOR THE SUCCESS OF OUR GROWTH PLAN.

     In addition to our dependence on our sales and professional services
personnel as previously discussed, our ability to execute our growth plan and be
successful also depends on our continuing ability to attract and retain highly
skilled employees. We depend on the continued services of senior management and
other personnel, particularly Robert A. Spinner, our Chief Executive Officer. As
we continue to grow, we will need to hire additional personnel in all
operational areas. Competition for personnel in our industry is intense. We have
in the past experienced, and we expect to continue to experience in the future,
difficulty in hiring and retaining highly skilled employees with appropriate
qualifications. If we do not succeed in attracting or retaining personnel, our
business could be adversely affected.

OUR SALES CYCLES ARE LONG AND UNPREDICTABLE, WHICH MAKES PERIOD-TO-PERIOD
REVENUES DIFFICULT TO PREDICT.

     Because the market for our workforce optimization software products and
related services is new, we experience long and unpredictable sales cycles. The
sales cycle for our workforce optimization applications typically ranges from
two to six months. In the early stages of this market, our customers have
frequently viewed the purchase of our products as part of a long-term strategic
decision regarding the management of their workforce-related operations and
expenditures. This decision process has sometimes resulted in customers taking a
long period of time to assess alternative solutions by our competitors or
deferring a purchase decision until the market evolves. Sales cycles continue to
be long and the timing of purchase decisions by individual customers remains at
times uncertain. We must continue to educate potential

                                       17
<PAGE>   18

customers on the use and benefits of our products and services, as well as the
integration of our products and services with additional software applications
utilized by the individual customers. Because the sales cycle is long and the
time of individual orders is uncertain, our period-to-period revenues are
difficult to predict.

EVOLVING TECHNOLOGICAL DEVELOPMENTS AND EMERGING INDUSTRY STANDARDS WILL REQUIRE
US TO ENHANCE THE FUNCTIONALITY OF OUR WORKFORCE OPTIMIZATION APPLICATIONS, AND
ANY INABILITY TO ENHANCE FUNCTIONALITY COULD CAUSE OUR SALES TO DECLINE.

     Because the market for our products is emerging and subject to rapid
technological change and evolving industry standards, the life cycles of our
products are difficult to predict. Competitors may introduce new products or
enhancements to existing products employing new technologies, which could render
our existing products and services obsolete and unmarketable. For example, our
currently available software applications are written entirely in the Java
computer language. While we believe that this provides our solution with
significant advantages in terms of functionality and flexibility, the market for
Java-based software is still relatively new and it is not clear whether
Java-based systems will continue to maintain commercial acceptance.

     To be successful, our products and services must keep pace with
technological developments and emerging industry standards, address the
ever-changing and increasingly sophisticated needs of our customers and achieve
market acceptance. Our results of operations would be seriously harmed if we are
unable to develop, release and market new software product enhancements on a
timely and cost-effective basis, or if new products or enhancements do not
achieve market acceptance or fail to respond to evolving industry or technology
standards.

     In developing new products and services, we may also fail to develop and
market products that respond to technological changes or evolving industry
standards in a timely or cost-effective manner, or experience difficulties that
could delay or prevent the successful development, introduction and marketing of
these new products and services.

SOFTWARE DEFECTS COULD LEAD TO LOSS OF REVENUE OR DELAY THE MARKET ACCEPTANCE OF
OUR APPLICATIONS.

     Our enterprise applications software is complex and, accordingly, may
contain undetected errors or failures when first introduced or as new versions
are released. This may result in loss of, or delay in, market acceptance of our
products. We have in the past discovered software errors in our new releases and
new products after their introduction. In the event that we experience
significant software errors in future releases, we could experience delays in
release, customer dissatisfaction and potentially lost revenues during the
period required to correct these errors. We may in the future discover errors,
including Year 2000 errors and additional scalability limitations, in new
releases or new products after the commencement of commercial shipments. Any of
these errors or defects could cause our business to be materially harmed.

WE MAY BECOME INCREASINGLY DEPENDENT ON THIRD-PARTY SOFTWARE INCORPORATED IN OUR
PRODUCTS AND, IF SO, IMPAIRED RELATIONS WITH THESE THIRD PARTIES, ERRORS IN
THIRD PARTY SOFTWARE OR INABILITY TO ENHANCE THE SOFTWARE OVER TIME COULD HARM
OUR BUSINESS.

     We incorporate third-party software into our products. Currently, the
third-party software we use includes application server software that we license
from BEA Systems, off-line client server software from PUMATECH and
synchronization software from AETHER Software. We expect to incorporate
additional third-party software into our products as we expand our product line
and broaden the content and services accessible through our gateway. The
operation of our products would be impaired if errors occur in the third-party
software that we license. It may be more difficult for us to correct any errors
in third-party software because the software is not within our control.
Accordingly, our business would be adversely affected in the event of any errors
in this software. Furthermore, it may be difficult for us to replace any
third-party software if a vendor seeks to terminate our license to the software.

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<PAGE>   19

OUR SUCCESS DEPENDS IN PART UPON OUR ABILITY TO PROTECT OUR INTELLECTUAL
PROPERTY, BUT WE MAY NOT BE ABLE TO DO SO ADEQUATELY.

     Our success depends in large part upon our proprietary technology. We rely
on a combination of copyright, trademark and trade secret protection,
confidentiality and nondisclosure agreements and licensing arrangements to
establish and protect our intellectual property rights. We license rather than
sell our solutions and require our customers to enter into license agreements,
which impose restrictions on their ability to utilize the software. In addition,
we seek to avoid disclosure of our trade secrets through a number of means,
including requiring those persons with access to our proprietary information to
execute nondisclosure agreements with us and restricting access to our source
code. We seek to protect our software, documentation and other written materials
under trade secret and copyright laws, which afford only limited protection.

     We currently have no patents, although we have filed eight provisional
patent applications with the U.S. Patent and Trademark Office relating to
various features and processes embodied in our applications. A provisional
patent application is a type of application under which a patent will not issue,
but which provides a priority date for a regular patent application that is
filed within a one year period following the filing of the provisional patent
application. We cannot assure you that any regular patents will be filed based
on our provisional applications, or that any patents will issue on our pending
provisional applications from any such regular patent applications. Further, we
cannot provide any assurance that any patents, if issued, will prevent the
development of competitive products or that our patents will not be successfully
challenged by others or invalidated through administrative process or
litigation.

     Despite our efforts to protect our proprietary rights, unauthorized parties
may attempt to copy aspects of our products or to obtain and use information
that we regard as proprietary. Policing unauthorized use of our products is
difficult, and while we are unable to determine the extent to which piracy of
our software products exists, software piracy can be expected to be a persistent
problem. In addition, the laws of some foreign countries do not protect our
proprietary rights to as great an extent as do the laws of the United States.
Our means of protecting our proprietary rights may not be adequate and our
competitors may independently develop similar technology, duplicate our
products, or design around our proprietary intellectual property.

WE MAY FACE COSTLY DAMAGES OR LITIGATION COSTS IF A THIRD PARTY CLAIMS THAT WE
INFRINGE ITS INTELLECTUAL PROPERTY.

     There has been a substantial amount of litigation in the software industry
and the Internet industry regarding intellectual property rights. It is possible
that in the future, third parties may claim that we or our current or potential
future products infringe upon their intellectual property. We expect that
software product developers and providers of Internet-based software
applications will increasingly be subject to infringement claims as the number
of products and competitors in our industry segment grows and the functionality
of products in different industry segments overlaps. Any claims, with or without
merit, could be time consuming, result in costly litigation, cause product
shipment delays or require us to enter into royalty or licensing agreements.
Royalty or licensing agreements, if required, may not be available on terms
acceptable to us or at all, which could seriously harm our business.

ANY FUTURE ACQUISITIONS OF COMPANIES OR TECHNOLOGIES MAY RESULT IN DISTRACTION
OF OUR MANAGEMENT AND DISRUPTIONS TO OUR BUSINESS.

     We may acquire or make investments in complementary businesses,
technologies, services or products if appropriate opportunities arise. From time
to time we may engage in discussions and negotiations with companies regarding
our acquiring or investing in such companies' businesses, products, services or
technologies. We cannot make assurances that we will be able to identify future
suitable acquisition or investment candidates, or if we do identify suitable
candidates, that we will be able to make such acquisitions or investments on
commercially acceptable terms or at all. If we acquire or invest in another
company, we could have difficulty assimilating that company's personnel,
operations, technology or products and service offerings. In addition, the key
personnel of the acquired company may decide not to work for us. These
difficulties could disrupt our ongoing business, distract our management and
employees, increase our expenses and adversely affect our results of operations.
Furthermore, we may incur indebtedness or issue equity securities to pay for

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<PAGE>   20

any future acquisitions. The issuance of equity securities could be dilutive to
our existing stockholders. As of the date of this prospectus, we have no
agreement to enter into any material investment or acquisition transaction.

WE HAVE ANTI-TAKEOVER PROVISIONS IN OUR CHARTER AND IN OUR CONTRACTS THAT COULD
DELAY OR PREVENT AN ACQUISITION OF OUR COMPANY, EVEN IF SUCH AN ACQUISITION
WOULD BE BENEFICIAL TO OUR STOCKHOLDERS.

     Provisions of our certificate of incorporation, our bylaws, Delaware law
and the employment agreements of some of our key officers could make it more
difficult for a third party to acquire us, even if doing so might be beneficial
to our stockholders.

OUR BUSINESS MAY FACE ADDITIONAL RISKS AND UNCERTAINTIES NOT PRESENTLY KNOWN TO
US WHICH COULD CAUSE OUR BUSINESS TO SUFFER.

                         RISKS RELATED TO OUR INDUSTRY

OUR SUCCESS WILL DEPEND UPON THE GROWTH AND ACCEPTANCE OF THE MARKET WE ADDRESS
AND OUR ABILITY TO MEET THE NEEDS OF THE EMERGING MARKET FOR OUR SOLUTIONS.

     The market for our workforce optimization applications and services is at
an early stage of development. Our success will depend upon the continued
development of this market and the increasing acceptance by customers of the
benefits to be provided by workforce optimization applications and services. In
addition, as the market evolves, it is unclear whether the market will accept
our suite of applications as a preferred solution for workforce optimization
needs. Accordingly, our products and services may not achieve significant market
acceptance or realize significant revenue growth. Unless a critical mass of
organizations and their suppliers use our solutions and recommend them to new
customers, our solutions may not achieve widespread market acceptance, which may
cause our business to suffer.

CUSTOMERS MAY NOT ACCEPT THE INTERNET AS A MEANS TO ACCESS ENTERPRISE
APPLICATIONS, AND THIS WOULD LIKELY CAUSE OUR BUSINESS MODEL TO BE UNSUCCESSFUL.

     To date, enterprises have generally managed operational functions through
internal computer systems rather than over the Internet. Our business model
assumes that enterprises and their employees will increasingly adopt the
Internet or corporate intranets as a means of managing important business
functions. This business model is not yet proven, and if we are unable to
successfully implement our business model, our business will be materially
adversely affected.

MARKET PRICES OF INTERNET AND TECHNOLOGY COMPANIES HAVE BEEN HIGHLY VOLATILE,
AND THE MARKET FOR OUR STOCK MAY BE VOLATILE AS WELL

     The stock market has experience significant price and trading volume
fluctuations, and the market prices of technology companies generally, and
Internet-related software companies particularly, have been extremely volatile.
Recent initial public offerings by technology companies, including ours, have
been accompanied by exceptional share price and trading volume changes in the
first days and weeks after the securities were released for public trading.
Technology companies that have been publicly traded for a long period of time
have also experienced extreme fluctuations in the price of their common stock.
Investors may not be able to resell their shares at or above the price they paid
for the stock. In the past, following periods of volatility in the market price
of a public company's securities, securities class action litigation has often
been instituted against the company. Such litigation could result in substantial
costs and diversion of management's attention and resources.

SECURITY RISKS AND CONCERNS MAY DETER THE USE OF THE INTERNET FOR CONDUCTING
ELECTRONIC COMMERCE.

     A significant barrier to electronic commerce and communications is the
secure transmission of confidential information over public networks. Advances
in computer capabilities, new discoveries in the field
                                       20
<PAGE>   21

of cryptography or other events or developments could result in compromises or
breaches of our security systems or those of other websites to protect
proprietary information. If any well-publicized compromises of security were to
occur, it could have the effect of substantially reducing the use of the
Internet for commerce and communications. Anyone who circumvents our security
measures could misappropriate proprietary information or cause interruptions in
our services or operations. The Internet is a public network, and data is sent
over this network from many sources. In the past, computer viruses and software
programs that disable or impair computers have been distributed and have rapidly
spread over the Internet. Computer viruses could be introduced into our systems
or those of our customers or suppliers, which could disrupt our software
solutions or make them inaccessible to customers or suppliers. We may be
required to expend significant capital and other resources to protect against
the threat of security breaches or to alleviate problems caused by breaches. To
the extent that our activities may involve the storage and transmission of
proprietary information, such as credit card numbers, security breaches could
expose us to a risk of loss or litigation and possible liability. Our security
measures may be inadequate to prevent security breaches, and our business would
be harmed if we do not prevent them.

INCREASING GOVERNMENT REGULATION COULD LIMIT THE MARKET FOR, OR IMPOSE SALES AND
OTHER TAXES ON THE SALE OF, OUR PRODUCTS AND SERVICES.

     As Internet commerce evolves, we expect that federal, state or foreign
agencies will adopt regulations covering issues such as user privacy, pricing,
taxation of goods and services provided over the Internet, and content and
quality of products and services. It is possible that legislation could expose
companies involved in electronic commerce to liability, which could limit the
growth of electronic commerce generally. Legislation could dampen the growth in
Internet usage and decrease its acceptance as a communications and commercial
medium. If enacted, these laws, rules or regulations could limit the market for
our products and services.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK

     We develop products in the United States and market our products in North
America and, to a lesser extent, in Europe and the rest of the world. As a
result, our financial results could be affected by factors such as changes in
foreign currency rates or weak economic conditions in foreign markets. Because
all of our revenues are currently denominated in U.S. dollars, a strengthening
of the dollar could make our products less competitive in foreign markets.

INTEREST RATE RISK

     We have an investment portfolio of money market funds and fixed income
certificates of deposit. The fixed income certificates of deposit, like all
fixed income securities, are subject to interest rate risk and will fall in
value if market interest rates increase. We attempt to limit this exposure by
investing primarily in short-term securities. In view of the nature and mix of
our total portfolio, a 10% movement in market interest rates would not have a
significant impact on the total value of our portfolio as of March 31, 2000. Our
interest expense is not sensitive to changes in the general level of U.S.
interest rates because all of our debt arrangements are based on fixed rates of
interest.

                           PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

     The company is not involved in any legal proceedings that are material to
its business or financial condition.

ITEM 2. CHANGES IN SECURITIES AND USE PROCEEDS

     a. Not applicable

     b. Not applicable

                                       21
<PAGE>   22

     c. Not applicable

     d. Use of proceeds from sale of Registered Securities.

     On January 27, 2000, the SEC declared effective the Company's Registration
Statement on Form S-1/A. Pursuant to this Registration Statement, the Company
completed an initial public offering of 4,600,000 shares of its common stock
(including 600,000 shares sold pursuant to the exercise of the Underwriters'
over-allotment option) at an initial public offering price of $20.00 per share
("the Offering"). Proceeds to the Company, after deduction of the underwriters'
discount and commission, from the Offering totaled approximately $83.3 million,
net of offering costs of approximately $2.2 million.

     All net proceeds received by the Company from the Company's initial public
offering were invested in cash, cash equivalents, or short-term investments
consisting of highly liquid money market funds, commercial paper,
government/federal notes and bonds, certificates of deposit, and auction rate
preferred stock.

     Upon completion of the Offering, the Company's preferred stock was
converted into 14,594,549 shares of common stock. Upon conversion of the
preferred stock, all rights to accrued and unpaid dividends were terminated.

ITEM 3. DEFAULT UPON SENIOR SECURITIES

     None.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     None.

ITEM 5. OTHER INFORMATION

     None.

ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K

     (a) Exhibits

        27  Financial Data Schedule

     (b) Reports on Form 8-K:

        None

                                       22
<PAGE>   23

                                   SIGNATURE

     Pursuant to the requirements of the Securities and Exchange Act of 1934,
the Registrant has duly caused this Report to be signed on its behalf by the
undersigned, thereunto duly authorized,

May 12, 2000                              EXTENSITY, INC.

                                          By:      /s/ KENNETH R. HAHN
                                            ------------------------------------
                                                      Kenneth R. Hahn
                                             Chief Financial Officer (Principal
                                                          Financial
                                                  and Accounting Officer)

                                       23
<PAGE>   24

                               INDEX TO EXHIBITS

<TABLE>
<CAPTION>
        EXHIBIT NO.                            DESCRIPTION
        -----------                            -----------
        <C>            <S>
           27.1        Financial Data Schedule
</TABLE>

<TABLE> <S> <C>

<ARTICLE> 5
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                          DEC-31-2000
<PERIOD-START>                             JAN-01-2000
<PERIOD-END>                               MAR-31-2000
<CASH>                                         102,597
<SECURITIES>                                         0
<RECEIVABLES>                                    3,862
<ALLOWANCES>                                       350
<INVENTORY>                                          0
<CURRENT-ASSETS>                               108,630
<PP&E>                                           5,386
<DEPRECIATION>                                   1,951
<TOTAL-ASSETS>                                 112,274
<CURRENT-LIABILITIES>                           20,389
<BONDS>                                          1,737
                                0
                                          0
<COMMON>                                            24
<OTHER-SE>                                      90,677
<TOTAL-LIABILITY-AND-EQUITY>                   112,274
<SALES>                                          2,225
<TOTAL-REVENUES>                                 3,723
<CGS>                                               84
<TOTAL-COSTS>                                    2,934
<OTHER-EXPENSES>                                11,112
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                               (986)
<INCOME-PRETAX>                                (9,337)
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                            (9,337)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   (9,337)
<EPS-BASIC>                                     (0.56)
<EPS-DILUTED>                                   (0.56)


</TABLE>


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