<PAGE>
EXHIBIT 10.3
****CERTAIN PORTIONS OF THIS AGREEMENT HAVE BEEN OMITTED AND FILED SEPARATELY
WITH THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO A REQUEST FOR
CONFIDENTIAL TREATMENT UNDER RULE 24b-2 OF THE SECURITIES AND EXCHANGE ACT OF
1934.
724 Solutions Inc.
4101 Yonge Street, Suite 702, Toronto, ON M2P 1N6
ORDER DATE: MARCH 16, 2000
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SERVICE ORDER FORM
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<S><C>
CUSTOMER NAME: | Bank of America
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BILL TO ADDRESS: | 600 Peachtree Street N.E. 54th Floor
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CITY: | Atlanta | STATE: | Georgia | COUNTRY: | USA | ZIP CODE: | 30308
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CONTACT NAME: | James D. Dixon | PHONE # | (404) 607-6020
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PAYMENT TERMS
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724 Solutions Inc. shall invoice Customer monthly of the total fees upon execution of this Order.
Customer shall pay said invoice upon receipt.
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SERVICES TO BE PERFORMED
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Role/Resource | # | EWD | Rate/Day | Total Fees
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Project Leader | **** | **** | $ **** | $ ****
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Project Advisor | **** | **** | $ **** | $ ****
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Carrier and Device Consultants | **** | **** | $ **** | $ ****
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Content Contract Consultants | **** | **** | $ **** | $ ****
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Technical Consultant (QFX/IFS) | **** | **** | $ **** | $ ****
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Technical Consultant (Architecture) | **** | **** | $ **** | $ ****
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Technical Consultant (Security) | **** | **** | $ **** | $ ****
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Consultant (Business Model) | **** | **** | $ **** | $ ****
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Technical Consultant (Customization) | **** | **** | $ **** | $ ****
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Installation Technician | **** | **** | $ **** | $ ****
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| Total | **** | Sub-total | $ ****
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EWD = Estimated Work Days | Contingency (**) | $ ****
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| Total Fee Estimate | $ ****
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| Expenses (**) | $ ****
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| Total | $ ****
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| |
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Application Hosting Facility | Months | (monthly fee) |
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| **** | $ **** | $ ****
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| Total | $ ****
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Fixed Fee
Customer agrees to utilize all services during the period ending one (1) year following execution
of this Order.
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724 Solutions | BANK OF AMERICA
| /s/ Steve Callaghan
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Authorized Signature | Authorized Signature
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| Steve Callaghan
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Named Printed | Named Printed
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| Executive Vice President
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Title | Title
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| March 21, 2000
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Date | Date
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</TABLE>
[****]REPRESENTS MATERIAL WHICH HAS BEEN REDACTED AND SEPARATELY FILED WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL
TREATMENT PURSUANT TO RULE 24b-2 UNDER THE SECURITIES AND EXCHANGE ACT OF
1934.
