DIGITALTHINK INC
S-1/A, 2000-02-17
BUSINESS SERVICES, NEC
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<PAGE>   1


   AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON FEBRUARY 17, 2000

                                                      REGISTRATION NO. 333-92429
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------

                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                            ------------------------


                                AMENDMENT NO. 3

                                       TO

                                    FORM S-1
                             REGISTRATION STATEMENT
                                     UNDER
                           THE SECURITIES ACT OF 1933
                            ------------------------

                               DIGITALTHINK, INC.
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

<TABLE>
<S>                                <C>                                <C>
             DELAWARE                             7372                            94-3244366
 (STATE OR OTHER JURISDICTION OF      (PRIMARY STANDARD INDUSTRIAL             (I.R.S. EMPLOYER
  INCORPORATION OR ORGANIZATION)      CLASSIFICATION CODE NUMBER)           IDENTIFICATION NUMBER)
</TABLE>

                               DIGITALTHINK, INC.
                              1098 HARRISON STREET
                            SAN FRANCISCO, CA 94103
                                 (415) 625-4000
  (ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER, INCLUDING AREA CODE, OF
                   REGISTRANT'S PRINCIPAL EXECUTIVE OFFICES)

                               PETER J. GOETTNER
                            CHIEF EXECUTIVE OFFICER
                               DIGITALTHINK, INC.
                              1098 HARRISON STREET
                            SAN FRANCISCO, CA 94103
                                 (415) 625-4000
                              (415) 437-3877 (FAX)
 (NAME, ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER, INCLUDING AREA CODE,
                             OF AGENT FOR SERVICE)

                                   COPIES TO:

<TABLE>
<S>                                <C>                                <C>
      MARIO M. ROSATI, ESQ.                ADAM D. LEVY, ESQ.              WILLIAM D. SHERMAN, ESQ.
  CHRISTOPHER D. MITCHELL, ESQ.             GENERAL COUNSEL                JUSTIN L. BASTIAN, ESQ.
          WILSON SONSINI                   DIGITALTHINK, INC.              ROCHELLE A. KRAUSE, ESQ.
        GOODRICH & ROSATI                 1098 HARRISON STREET             MARY ANNE BECKING, ESQ.
     PROFESSIONAL CORPORATION           SAN FRANCISCO, CA 94103            MORRISON & FOERSTER, LLP
        650 PAGE MILL ROAD                   (415) 625-4000                   755 PAGE MILL ROAD
       PALO ALTO, CA 94304                                                   PALO ALTO, CA 94304
          (650) 493-9300                                                        (650) 813-5600
</TABLE>

        APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC:
As soon as practicable after the effective date of this Registration Statement.

    If any of the securities being registered on this Form are to be offered on
a delayed or continuous basis pursuant to Rule 415 under the Securities Act of
1933, check the following box.  [ ]

    If this form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, please check the following box
and list the Securities Act registration statement number of the earlier
effective registration statement for the same offering.  [ ]

    If this form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering.  [ ]

    If this form is a post-effective amendment filed pursuant to Rule 462(d)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering.  [ ]

    If delivery of the prospectus is expected to be made pursuant to Rule 434,
please check the following box.  [ ]
                            ------------------------

    The Registrant hereby amends this Registration Statement on such date or
dates as may be necessary to delay its effective date until the Registrant shall
file a further amendment which specifically states that this Registration
Statement shall thereafter become effective in accordance with Section 8(a) of
the Securities Act of 1933 or until the Registration Statement shall become
effective on such date as the Commission, acting pursuant to said Section 8(a),
may determine.
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>   2

        THE INFORMATION IN THIS PROSPECTUS IS NOT COMPLETE AND MAY BE CHANGED.
        WE MAY NOT SELL THESE SECURITIES UNTIL THE REGISTRATION STATEMENT FILED
        WITH THE SECURITIES AND EXCHANGE COMMISSION IS EFFECTIVE. THIS
        PROSPECTUS IS NOT AN OFFER TO SELL SECURITIES AND IT IS NOT SOLICITING
        OFFERS TO BUY THESE SECURITIES IN ANY STATE WHERE THE OFFER OR SALE IS
        NOT PERMITTED.


                 SUBJECT TO COMPLETION, DATED FEBRUARY 17, 2000


                                4,400,000 Shares

                              [DIGITALTHINK LOGO]
                                  Common Stock

                               ------------------

     Prior to this offering, there has been no public market for our common
stock. The initial public offering price of our common stock is expected to be
between $10.00 and $12.00 per share. We have made application to list our common
stock on The Nasdaq Stock Market's National Market under the symbol "DTHK."


     The underwriters have an option to purchase a maximum of 660,000 additional
shares of common stock to cover over-allotments of shares.


     INVESTING IN OUR COMMON STOCK INVOLVES RISKS. SEE "RISK FACTORS" ON PAGE 7.

<TABLE>
<CAPTION>
                                                                               UNDERWRITING
                                                            PRICE TO           DISCOUNTS AND         PROCEEDS TO
                                                             PUBLIC             COMMISSIONS         DIGITALTHINK
                                                       -------------------  -------------------  -------------------
<S>                                                    <C>                  <C>                  <C>
Per Share............................................           $                    $                    $
Total................................................           $                    $                    $
</TABLE>

     Delivery of the shares of common stock will be made on or about
                     , 2000.

     Neither the Securities and Exchange Commission nor any state securities
commission has approved or disapproved of these securities or determined if this
prospectus is truthful or complete. Any representation to the contrary is a
criminal offense.

CREDIT SUISSE FIRST BOSTON
                                   CHASE H&Q
                                                              ROBERTSON STEPHENS

          The date of this prospectus is                      , 2000.
<PAGE>   3

                                   [ARTWORK]
<PAGE>   4

                               ------------------

                               TABLE OF CONTENTS


<TABLE>
<CAPTION>
                                       PAGE
                                       ----
<S>                                    <C>
PROSPECTUS SUMMARY...................    3
RISK FACTORS.........................    7
SPECIAL NOTE REGARDING FORWARD-
  LOOKING STATEMENTS.................   18
USE OF PROCEEDS......................   18
DIVIDEND POLICY......................   18
CAPITALIZATION.......................   19
DILUTION.............................   20
SELECTED FINANCIAL DATA..............   21
MANAGEMENT'S DISCUSSION AND ANALYSIS
  OF FINANCIAL CONDITION AND RESULTS
  OF OPERATIONS......................   22
BUSINESS.............................   32
</TABLE>



<TABLE>
<CAPTION>
                                       PAGE
                                       ----
<S>                                    <C>
MANAGEMENT...........................   45
TRANSACTIONS WITH RELATED
  PARTIES............................   54
PRINCIPAL STOCKHOLDERS...............   56
DESCRIPTION OF CAPITAL STOCK.........   58
SHARES ELIGIBLE FOR FUTURE SALE......   62
UNDERWRITING.........................   64
NOTICE TO CANADIAN RESIDENTS.........   67
LEGAL MATTERS........................   68
EXPERTS..............................   68
ADDITIONAL INFORMATION...............   68
INDEX TO FINANCIAL STATEMENTS........  F-1
</TABLE>


                               ------------------

     YOU SHOULD RELY ONLY ON THE INFORMATION CONTAINED IN THIS PROSPECTUS. WE
HAVE NOT AUTHORIZED ANYONE TO PROVIDE YOU WITH INFORMATION THAT IS DIFFERENT.
THIS DOCUMENT MAY ONLY BE USED WHERE IT IS LEGAL TO SELL THESE SECURITIES. THE
INFORMATION CONTAINED IN THIS PROSPECTUS IS ACCURATE ONLY AS OF THE DATE OF THIS
PROSPECTUS.

                     DEALER PROSPECTUS DELIVERY OBLIGATION

     UNTIL                , 2000 (25 DAYS AFTER THE COMMENCEMENT OF THIS
OFFERING), ALL DEALERS THAT EFFECT TRANSACTIONS IN THESE SECURITIES, WHETHER OR
NOT PARTICIPATING IN THIS OFFERING, MAY BE REQUIRED TO DELIVER A PROSPECTUS.
THIS REQUIREMENT IS IN ADDITION TO THE DEALER'S OBLIGATION TO DELIVER A
PROSPECTUS WHEN ACTING AS AN UNDERWRITER AND WITH RESPECT TO UNSOLD ALLOTMENTS
OR SUBSCRIPTIONS.
<PAGE>   5

                               PROSPECTUS SUMMARY

     The following summary highlights information that we present more fully
elsewhere in this prospectus. You should read this entire prospectus carefully.

                               DIGITALTHINK, INC.


     We provide online learning courses and services, which are designed,
developed, deployed and delivered on an end-to-end basis. Our outsourced,
Web-based courses enable customers to deliver learning to any participant who
has access to the Internet using a standard Web browser. Our e-learning
offerings are designed to enable our customers to deliver knowledge to a broad
set of constituencies and provide customers the ability to monitor, track and
measure student participation, performance and knowledge acquisition. Businesses
purchase course registrations and offer those courses to participants, including
their employees, distributors, suppliers and customers, a group which we refer
to as the "extended enterprise." We have over 200 customers and over 180 online
courses at December 31, 1999.



     Our e-learning products and services help customers meet their strategic
business objectives by addressing their specific education requirements and
delivering targeted, relevant information to increase the productivity of their
employees, improve the effectiveness of their sales channels and enhance the
knowledge and satisfaction of their customers. We initially focused on
delivering information technology courses and have extended this focus to
develop courses for customers in the technology, financial services, healthcare
and telecommunications industries. Our current catalog of fully developed
courses consists primarily of technology-oriented topics. We plan to expand the
catalog to include courses on other subject matters.


     Our experience indicates that senior business executives recognize that a
principal source of competitive advantage in today's knowledge-based economy is
the depth and consistency of employee, distributor, supplier and customer
knowledge. We believe businesses that successfully drive knowledge to this
extended enterprise can maximize productivity and sustain a competitive
advantage. Recognizing the need to establish, maintain and extend this
advantage, businesses are spending significant amounts each year on learning.

     According to the Department of Education, in 1997 businesses spent
approximately $55 billion primarily on in-person, instructor-led training. We
believe e-learning will become a growing part of this market as e-learning is
demonstrated to be more effective than, and becomes a more accepted alternative
to, instructor-led training. Based on the experiences of our customers,
instructor-led programs can be costly, ineffective, difficult to deploy to a
dispersed set of participants and often provide no reliable way to track
participants' progress or the effectiveness of learning programs.


     We host e-learning courses and services that are designed to deliver the
knowledge necessary to compete in today's dynamic marketplace. Our approach to
e-learning combines powerful delivery technologies, customized content,
dedicated tutors and tools to track and report on course registrations and
measure student participation and performance. In addition to hosting, we
centrally manage all software and content. Our e-learning platform significantly
reduces our customers' learning infrastructure costs and enables us to rapidly
customize and update our courses. As more businesses use online learning
courses, the online corporate learning market is projected to grow from $550
million in 1998 to more than $11.4 billion in 2003, according to International
Data Corporation.


     Our Web-based technology can scale to deliver online content to thousands
of concurrent participants who can access courses from anywhere, at anytime
through a standard Web browser. This enables our customers to simultaneously
educate large, geographically dispersed groups on new initiatives, products or
processes. Our innovative instructional design encourages participants to
interact with tutors and peers through e-mail and the Internet using chat rooms
and discussion boards.
                                        3
<PAGE>   6

     We refer to our e-learning offering as a "solution" because we manage all
aspects of e-learning on an end-to-end basis. We offer instructional and
Web-design expertise. We also offer the technology necessary to deploy, deliver,
track and monitor the learning process. In addition we provide access to a
community of mentors and tutors that provide prompt responses to course
participants. Our customers rely on this comprehensive solution to address and
resolve the challenges of deploying e-learning. Our solution consists of
previously developed catalog courses on a variety of topics and custom-designed
courses built to address the specific needs of our customers. Our agreements
generally permit us to use the content we develop for one customer in other
courses.

     We intend to leverage our expertise in course design and delivery to
establish the most effective e-learning courses and services for our customers
as they expand their learning initiatives. Key elements of our strategy include:

     - enhancing our e-learning courses, services and delivery software;

     - developing long-term strategic relationships with our customers;

     - introducing new courses and leveraging our existing courses across
       multiple customers and industries;

     - expanding our sales network of learning resellers, consulting companies,
       co-developers partners and Internet portals; and

     - delivering our e-learning solutions in strategically targeted
       international markets.

     We generate revenues from participants registering for catalog or
customized e-learning courses. We begin recognizing these Delivered Learning
fees when a participant registers for a course. These fees are recognized
ratably over the term of the course, which is typically six months. We also
derive revenues from contracts that require us to develop custom-tailored
e-learning solutions. Typically, these Learning Solution service revenues are
generated from implementation services, course content development,
instructional plan design and release of the course for access by participants.
Learning Solution service revenues are recognized as earned on a percentage of
completion basis.

     We will encounter various risks and uncertainties in connection with the
implementation of our strategy. These include uncertainties regarding acceptance
of e-learning, uncertainties associated with our plans to develop and acquire
new course offerings and uncertainties associated with attracting and retaining
skilled employees. In addition, we have an accumulated deficit of $34.1 million
at December 31, 1999 and anticipate incurring losses, which may be substantial,
in the foreseeable future. We also operate in a highly competitive industry with
relatively low barriers to entry.

     We are located at 1098 Harrison Street, San Francisco, California 94103,
and our telephone number is (415) 625-4000. Our corporate Web site is located at
www.digitalthink.com. Statements and information contained on our Web site are
not part of this prospectus. We were incorporated in California in April 1996
and reincorporated in Delaware in December 1999.
                               ------------------

     DigitalThink, the Internet Learning Solution, Smart Companies Get It and
the DigitalThink logo are trademarks and service marks of ours. Other service
marks, trademarks and trade names referred to in this prospectus are the
property of their respective owners.
                                        4
<PAGE>   7

                                  THE OFFERING

Common stock offered in this
offering...........................    4,400,000 shares

Common stock offered in the private
  placement........................    1,368,524 shares, at an issue price of
                                       $10.23 per share based on an assumed
                                       initial public offering price of $11.00
                                       per share


Common stock to be outstanding
after this offering and the private
  placement........................    33,143,313 shares


Use of proceeds....................    General corporate purposes, including
                                       working capital.

Proposed Nasdaq National Market
symbol.............................    DTHK

     The total number of outstanding shares of our common stock above is based
on:

     - 4,560,199 shares of our common stock outstanding as of December 31, 1999;
       and

     - automatic conversion of all outstanding shares of preferred stock upon
       completion of this offering into 22,814,590 additional shares of common
       stock.
                                        5
<PAGE>   8

                         SUMMARY FINANCIAL INFORMATION
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

<TABLE>
<CAPTION>
                                                     PERIOD FROM        YEAR ENDED         NINE MONTHS ENDED
                                                    APRIL 22, 1996       MARCH 31,            DECEMBER 31,
                                                    (INCEPTION) TO   -----------------   ----------------------
                                                    MARCH 31, 1997    1998      1999        1998         1999
                                                    --------------   -------   -------   -----------   --------
<S>                                                 <C>              <C>       <C>       <C>           <C>
STATEMENTS OF OPERATIONS DATA:
Revenues:
    Delivered Learning fees.......................      $    5       $   148   $ 1,034     $   685     $  3,056
    Learning Solution services....................          20            52       813         472        3,432
                                                        ------       -------   -------     -------     --------
         Total revenues...........................          25           200     1,847       1,157        6,488
                                                        ------       -------   -------     -------     --------
Total costs and expenses..........................         945         3,855     7,764       5,010       19,773
                                                        ------       -------   -------     -------     --------
Loss from operations..............................        (920)       (3,655)   (5,917)     (3,853)     (13,285)
Net loss..........................................      $ (888)      $(3,469)  $(5,751)    $(3,779)    $(12,936)
                                                        ======       =======   =======     =======     ========
Basic and diluted loss per common share...........      $(0.29)      $ (1.27)  $ (2.26)    $ (1.46)    $  (4.32)
                                                        ======       =======   =======     =======     ========
Shares used in computing loss per share...........       4,010         4,036     4,095       4,088        4,280
                                                        ======       =======   =======     =======     ========
Pro forma basic and diluted loss per common
  share...........................................                             $ (0.56)    $ (0.39)    $  (0.77)
                                                                               =======     =======     ========
Shares used in computing pro forma loss per
  share...........................................                              16,687      15,240       23,930
                                                                               =======     =======     ========
</TABLE>


<TABLE>
<CAPTION>
                                                                      DECEMBER 31, 1999
                                                              ---------------------------------
                                                                           PRO       PRO FORMA
                                                               ACTUAL     FORMA     AS ADJUSTED
                                                              --------   --------   -----------
<S>                                                           <C>        <C>        <C>
BALANCE SHEET DATA:
Cash and cash equivalents...................................  $ 23,344   $ 23,344    $ 67,656
Working capital.............................................    21,215     21,215      65,527
Total assets................................................    31,545     31,545      75,857
Redeemable convertible preferred stock......................    56,214         --          --
Accumulated deficit.........................................   (34,075)   (34,075)    (34,075)
Total stockholders' equity (deficit)........................   (31,852)    24,362      68,674
</TABLE>


     See Note 1 of Notes to Financial Statements for an explanation of the
determination of the number of shares used in computing per share data.

     The pro forma balance sheet data reflects the conversion of all outstanding
shares of preferred stock into shares of common stock upon the completion of
this offering.


     The pro forma as adjusted amounts above give effect to the sale of the
4,400,000 shares of common stock in this offering at an assumed initial offering
price of $11.00 per share, after deducting estimated underwriting discounts and
commissions and estimated offering expenses. The pro forma as adjusted amounts
do not give effect to the sale of 1,368,524 shares in the private placement at
an assumed price of $10.23 per share, based on an assumed initial offering price
of $11.00 per share.


     The above information excludes:

     - 4,017,729 shares of common stock issuable upon exercise of options
       outstanding as of December 31, 1999 at a weighted exercise price of $1.01
       per share;

     - 1,797,072 shares of common stock available for future grant at December
       31, 1999 under our 1996 stock plan; and

     - 200,000 additional shares of common stock available for issuance under
       our 2000 employee stock purchase plan immediately following this
       offering.

     Unless otherwise specifically stated, information throughout this
prospectus:

     - assumes no exercise of the underwriters' over-allotment option; and

     - assumes the filing of our amended and restated certificate of
       incorporation upon completion of this offering.
                                        6
<PAGE>   9

                                  RISK FACTORS

     You should consider the risks described below before making an investment
decision. We believe that the risks and uncertainties described below are the
principal material risks facing our company as of the date of this prospectus.
In the future, we may become subject to additional risks that are not currently
known to us. Our business, financial condition or results of operations could be
materially adversely affected by any of the following risks. The trading price
of our common stock could decline due to any of the following risks, and you
might lose all or part of your investment.

WE COMMENCED OPERATIONS IN APRIL 1996 AND OUR LIMITED OPERATING HISTORY AND THE
NEW AND EMERGING E-LEARNING MARKET MAKES IT DIFFICULT TO EVALUATE OUR BUSINESS
AND FUTURE PROSPECTS.

     We commenced operations in April 1996 and did not begin to generate
significant revenues until fiscal 1999, which ended on March 31, 1999. In fiscal
1999, we had revenues of $1.8 million. We are still in the early stages of our
development, which, when combined with the new and emerging market for Web-based
delivery of learning programs, or e-learning market, make it difficult to
evaluate our business or our prospects. Because of our limited operating
history, we have a limited and unproven ability to predict the trends that may
emerge in the e-learning market and affect our business. The uncertainty of our
future performance, in general, and the uncertainty regarding the acceptance of
e-learning, in particular, increases the risk that we will be unable to build a
sustainable business and that the value of your investment will decline.

WE HAVE A HISTORY OF LOSSES AND A LARGE ACCUMULATED DEFICIT OF $34.1 MILLION AT
DECEMBER 31, 1999, WE EXPECT FUTURE LOSSES AND WE MAY NOT ACHIEVE OR MAINTAIN
PROFITABILITY.

     We have experienced losses in each quarter since our inception and expect
that our losses will increase in each quarter at least through the end of fiscal
2001. Our accumulated deficit as of December 31, 1999 was $34.1 million. We have
never achieved a profitable quarter and we expect to continue to incur
increasing quarterly losses as we expand our operations and fund our growth. We
plan to increase our operating expenses to market, sell and support our
e-learning solutions, build infrastructure and hire additional staff. We also
plan to invest heavily to develop and acquire new course offerings with new
areas of expertise, which will increase operating expenses in absolute dollars.
We currently expect our total costs and expenses to be at least $50.0 million in
fiscal 2001. As a result, we will need to significantly increase our quarterly
revenues to achieve profitability. If we do not generate sufficient revenues or
become profitable within a timeframe expected by public market analysts or
investors, the market price of our common stock will likely decline. Even if we
do achieve profitability, we may not be able to sustain or increase
profitability on a quarterly or annual basis in the future.

OUR QUARTERLY OPERATING RESULTS ARE SUBJECT TO FLUCTUATIONS WHICH COULD
ADVERSELY AFFECT OUR STOCK PRICE.

     Our revenue and operating results are volatile and difficult to predict and
may be susceptible to declines in future periods. Our quarterly results of
operations may fluctuate significantly in the future due to shortfalls in
revenues or orders. We therefore believe that quarter to quarter comparisons of
our operating results may not be a good indication of our future performance. In
the event of a revenue or order shortfall or unanticipated expenses in some
future quarter or quarters, our operating results may be below the expectations
of public market analysts or investors. In such an event, the price of our
common stock may decline significantly.

                                        7
<PAGE>   10

     Due to the factors discussed in this risk factors section and elsewhere in
this prospectus and because we are engaged in a relatively new and emerging
business, revenue and operating results for the foreseeable future are difficult
to forecast. Our current and future expense estimates are largely fixed and
based, to a significant degree, on our estimates of future revenue. We will
likely be unable to, or may elect not to, reduce spending quickly enough to
offset any unexpected revenue shortfall. Therefore, any significant shortfall in
revenue in relation to our expectations would cause our quarterly results for a
particular period to decline.

OUR RECOGNITION OF REVENUE IS DEPENDENT UPON THE ACHIEVEMENT OF VARIOUS
MILESTONES, AND OUR INABILITY TO RECOGNIZE REVENUE IN ACCORDANCE WITH OUR
EXPECTATIONS WILL HARM OUR OPERATING RESULTS.

     In accordance with our revenue recognition policy, our ability to record
revenues depends upon several factors. These factors include acceptance by our
customers of new courses and the pace of participant registrations in courses
once they are completed and made available on our Web site. All of our customer
contracts provide that at least a portion of our revenues depend on either
course completion or participant registration, or both.

     Revenues from custom-tailored courses accounted for approximately 53% of
our total revenues for the nine month period ended December 31, 1999.
Custom-tailored course revenues are dependent upon customers providing us with
the subject matter expertise to be incorporated into the course as well as our
completion of production and customer sign-off. Accordingly, if customers do not
provide us with the specific subject matter content in a timely manner, our
ability to recognize revenues will be harmed, which would harm our operating
results. In addition, if participant registration, which requires the
participants to come to our Web site to sign up for the course, does not proceed
as expected, our ability to recognize revenues will be delayed, which will also
harm our operating results. Participant registration depends in large part on
the promotional activities of our customers. If customers fail to take necessary
measures to require employee enrollment in courses or if they fail to promote
the course effectively to persons outside their organization, our ability to
recognize revenues, and therefore our operating results, could be harmed.

WE HAVE RELIED, AND EXPECT TO CONTINUE TO RELY, ON A LIMITED NUMBER OF CUSTOMERS
FOR THE MAJORITY OF OUR REVENUES, AND ANY DELAY IN RECEIVING REVENUES FROM THESE
CUSTOMERS COULD HARM OUR FINANCIAL PERFORMANCE IN ANY QUARTER.

     During the first three quarters of fiscal 2000, we derived more than 50% of
our revenues from five customers. As a result, our operating results could
suffer if we lost any of these customers or if revenues from these customers are
delayed in any future fiscal period. For example, in the first three quarters of
fiscal 2000, KPMG LLP accounted for 34% of our total revenues. No other single
customer has accounted for more than 10% of our revenues in the first three
quarters of fiscal 2000. In fiscal 1999, no customer accounted for more than 10%
of our revenues although our five largest customers accounted for 40% of our
revenues. We expect that we will continue to depend upon a small number of
customers for a significant portion of our revenues.

OUR FUTURE GROWTH DEPENDS ON SUCCESSFUL HIRING AND RETENTION, INCLUDING HIRING
AND RETENTION OF THIRD-PARTY TUTORS, AND WE MAY BE UNABLE TO HIRE AND RETAIN THE
SKILLED PERSONNEL WE NEED TO SUCCEED.

     Our future growth depends on successful hiring and retention, and we may be
unable to hire and retain the skilled personnel we need to succeed. Although we
have sufficient headcount to accommodate our current level of business, the
growth of our business and revenues will depend in large part upon our ability
to attract and retain sufficient numbers of highly skilled employees,

                                        8
<PAGE>   11

particularly course content developers, Web designers and technical and sales
personnel. Additionally, we primarily rely on individual third parties to
provide the majority of our tutoring and our ability to adequately support our
courses is directly tied to the availability and competency of these third-party
tutors. Qualified personnel are in great demand throughout education and
Internet-related industries and we require personnel with both educational
course design experience as well as experience in Web design. The number of
potential candidates with experience in both these areas is limited. The demand
for qualified personnel is particularly acute in the San Francisco Bay Area
market in which we compete for a majority of these personnel due to the large
number of Internet companies and the low unemployment rate in the region.

     We also face non-geographically based competition for tutors because we can
utilize the services of any individual with the requisite course subject matter
knowledge and e-mail communication skills, as well as reliable Internet access
and the ability to work as a self-managed contractor. Currently, we contract
with individual tutors throughout the United States, as well as in the United
Kingdom, New Zealand and Australia. Our failure to attract and retain sufficient
skilled personnel and tutors may limit the rate at which we can grow, which will
harm our business and financial performance.

IF WE ARE UNSUCCESSFUL IN PROMOTING BRAND AWARENESS, WE MAY BE UNABLE TO GROW
OUR BUSINESS.

     The development of our brand is critical to achieving widespread acceptance
and market penetration. The e-learning market is new and evolving and our
long-term success is dependent on our ability to be perceived as a leading
provider. From our inception in April 1996 through December 31, 1999, we spent
$11.8 million on sales and marketing, including public relations and other brand
development activities, and have only recently hired personnel dedicated to this
task. As a result, our efforts in developing this brand awareness may not be
successful. Furthermore, many of our future sales opportunities will involve the
development of private label e-learning portals branded by our customers. These
implementations will only provide us with a limited branding opportunity. The
factors which could prevent us from successfully developing our DigitalThink
brand, including the emergence of more successful competitors and performance
problems that lead to customer dissatisfaction. If we fail to successfully
promote and maintain our brand, our operating margins and our growth may
decline.

OUR BUSINESS WILL SUFFER IF E-LEARNING IS NOT WIDELY ACCEPTED.

     The market for e-learning solutions is new and rapidly evolving. We expect
that we will engage in intensive marketing and sales efforts to educate
prospective customers about the benefits of our e-learning solutions. There are
a number of factors that could impact the acceptance of our e-learning
solutions, which are new and largely untested compared to more established
educational methods, including:

     - companies that have historically relied on, or invested in, traditional
       educational methods may be reluctant or slow to adopt Web-based
       e-learning solutions;

     - many of our potential customers have allocated only a limited portion of
       their education budgets to e-learning; and

     - end users may not use online learning solutions effectively.

If the market for e-learning fails to develop or develops more slowly than we
expect, we will not achieve our growth and revenue targets and the value of our
common stock will likely decline.

                                        9
<PAGE>   12

THE VARIABILITY AND LENGTH OF OUR SALES CYCLE FOR OUR E-LEARNING SOLUTIONS MAY
MAKE OUR OPERATING RESULTS UNPREDICTABLE AND VOLATILE.

     The period between our initial contact with a potential customer and the
first purchase of our solution by that customer typically ranges from three to
nine months, and in some cases has extended for close to two years. Because we
rely on large sales for a substantial portion of our revenues, these long sales
cycles can have a particularly significant effect on our financial performance
in any quarter. Factors which may contribute to the variability and length of
our sales cycle include:

     - the time required to educate potential customers about the benefits of
       our e-learning solutions;

     - the time it takes our potential customers to assess the value of online
       solutions compared to more traditional educational solutions;

     - the time it takes our potential customers to evaluate competitive online
       solutions;

     - our potential customers' internal budget and approval processes; and

     - the extended periods most large corporations require to make purchasing
       decisions.

As a result of our lengthy sales cycle, we have only a limited ability to
forecast the timing and size of specific sales. This, in turn, makes it more
difficult to predict quarterly financial performance.

THE E-LEARNING MARKET IS HIGHLY COMPETITIVE AND WE MAY NOT HAVE ADEQUATE
RESOURCES TO COMPETE EFFECTIVELY, ACQUIRE AND RETAIN CUSTOMERS AND ATTAIN FUTURE
GROWTH.

     The e-learning market is highly competitive and we may not have adequate
resources to compete effectively, acquire and retain customers and attain future
growth. In addition, the e-learning market is evolving quickly and is subject to
rapid technological change, shifts in customer demands and evolving learning
methodologies. The recent shift in customer demand from CD-ROM delivered
training to the use of the Internet for providing interactive courses is one
example of a technological change that has affected the e-learning market.
Future evolutions may include such technology innovations as increased bandwidth
connections to the home, the adoption of a standard for receiving voice or video
transmissions over the Internet, and development of new online learning
methodologies that achieve better knowledge results for adult learners. Our
failure to adapt to changes in our industry could cause us to lose existing
customers or fail to gain new customers. Although the e-learning market is
highly fragmented with no single competitor accounting for a dominant market
share, competition is intense. We compete primarily with:

     - third-party suppliers of instructor-led education and learning;

     - internal education departments; and

     - other suppliers of technology-based learning solutions.


     Due to the high market fragmentation, we do not often compete head-to-head
with any particular company. On occasion, our customers may evaluate our
end-to-end solution by comparison with point solutions offered by other
e-learning companies. These companies may include click2learn.com, Inc., NETg (a
unit of Harcourt), SmartForce Corporation and SmartPlanet (a division of
Ziff-Davis, Inc.).


     We may not provide solutions that compare favorably with traditional or new
instructor-led techniques or other technology-based learning methodologies. Our
competitors vary in size and in the scope and breadth of the courses and
services they offer. Several of our competitors have longer operating histories
and significantly greater financial, technical and marketing resources. In
addition, larger companies may enter the e-learning market through the
acquisition of our competitors. We anticipate that the lack of significant entry
barriers to the e-learning market will allow other competitors to enter the
market, increasing competition.

                                       10
<PAGE>   13

     To succeed, we must continue to expand our course offerings, upgrade our
technology and distinguish our solution. We may not be able to do so
successfully. Any failure by us to anticipate or respond adequately to changes
in technology and customer preferences, or any significant delays in course
development or implementation, could impact our ability to capture market share.
As competition continues to intensify, we expect the e-learning market to
undergo significant price competition. We also expect to face increasing price
pressures from customers as they demand more value for their learning related
expenditures.

     Increased competition or our inability to compete successfully against
current and future competitors could result in reduced operating margins, as
well as loss of market share and reduction in brand recognition.

WE MUST DELIVER COURSES THAT MEET THE NEEDS OF OUR CUSTOMERS OR OUR BUSINESS
WILL SUFFER.

     To be competitive, we must develop and introduce on a timely basis new
course offerings which meet the needs of companies seeking to use our e-learning
solutions. Furthermore, the quality of our learning solutions depends in large
part on our ability to frequently update our courses and develop new content as
the underlying subject matter changes. We create courses both by using subject
matter expertise provided by our customers, which we then incorporate into an
educational course format, and through material obtained from third-party
content developers. The quality of our courses depends on our receiving content
and cooperation from the following sources:

     - customers, who provide us with specific subject matter expertise for
       incorporation into many of our courses; and

     - third-party content developers, who provide us with much of the content
       for our catalog courses.

     If we do not receive materials from the above sources in a timely manner,
we may not be able to develop or deliver specialized courses for our customers
in the time frame they are expecting. Even if we do receive necessary materials
from third parties, if our employees and consultants, upon whom we rely for
instructional and Web design expertise, fail to complete their work in a timely
manner, we will be unable to meet customer expectations.

     In the past, we have experienced delays in obtaining access to our
customers' expertise. Any prolonged delays, even when caused by our customers,
can damage our reputation and lead to a failure to satisfy a customer's demands.

WE DO NOT HAVE LONG-TERM OR EXCLUSIVE ARRANGEMENTS WITH THIRD-PARTY CONTENT
DEVELOPERS, AND SOME OF THESE DEVELOPERS MAY COMPETE WITH US.

     We do not have exclusive arrangements or long-term contracts with any of
our third-party content developers, and some of these developers may compete
with us by using knowledge gained while working with us to develop and offer
similar courses through other Web-based and off-line channels. Although we have
not experienced this competition to date, we believe it may develop and could
materially impact our business as the e-learning market evolves. If one or more
of these content developers were to stop working with us, we would have to rely
on our employees or other content developers to develop our courses. For
relatively standard content, such as content related to popular software
applications, it may be relatively easy to obtain new or replacement content
from other sources. However, for highly specialized course content for which few
sources of expertise are available, we may not be able to obtain reliable
alternative sources on reasonable terms in a timely manner, or at all.
Specialized content may include courses or topics related to new technologies,
products or processes in which relatively few qualified experts have the
knowledge required to develop the course. If we are unable to locate these
experts, we may fail to develop the courses our customers

                                       11
<PAGE>   14

demand and as a result lose opportunities, market share and goodwill. If we need
to find new sources for content, our course development costs could increase and
we may delay the introduction of new courses. In addition, our courses often
need to be updated due to changes in technology, new product introductions and
the needs or demands of our customers, and we may be unable to meet these
demands on a timely basis.


OUR PLANS TO EXPAND THE SCOPE OF OUR COURSES TO FIELDS OTHER THAN INFORMATION
TECHNOLOGY MAY DEPEND ON OUR ABILITY TO ATTRACT EXPERTS OR SPECIALISTS, AND IF
WE ARE UNABLE TO ATTRACT THE NECESSARY EXPERTISE, WE WILL NOT BE ABLE TO ENTER
NEW FIELDS.



     Our strategy involves broadening the fields presently covered by our
courses. In particular, to date we have been primarily focused on courses in the
information technology area, and we are currently planning to develop and
introduce new course offerings in healthcare and other fields. These new course
offerings may encompass areas in which we have little or no experience or
expertise. Therefore, our ability to expand our courses into these areas may
require us to locate and evaluate third-party experts or specialists who would
develop or assist us in developing the course content. If we are unable to
locate and evaluate these experts, we may fail to develop the courses our
customers demand or be unable to pursue new market opportunities. Any failure of
ours to expand our course offerings to new fields could constrain our revenue
growth and harm our future prospects.


TO REMAIN COMPETITIVE, WE MUST KEEP PACE WITH RAPID TECHNOLOGICAL CHANGES IN OUR
INDUSTRY.

     The e-learning market is characterized by rapidly changing technologies,
frequent new service introductions, short development cycles and evolving
standards. We must adapt to rapidly changing technologies by maintaining and
improving the performance features and reliability of our courses. We may
experience technical difficulties that could delay or prevent the successful
development, introduction or marketing of new courses and related services. For
instance, adding capabilities to deliver video over the Internet to our courses
may be desired by some customers and may nevertheless pose a serious technical
challenge and could have a negative impact on our ability to develop and deliver
courses on a profitable basis. In addition, any new enhancements to our courses
must meet the requirements of our current and prospective customers and
participants. We could incur substantial costs to modify our services or
infrastructure to adapt to rapid technological change.

THE CONTINUED SERVICES AND LEADERSHIP OF SENIOR MANAGEMENT ARE CRITICAL TO OUR
ABILITY TO MAINTAIN OUR GROWTH AND ANY LOSS OF KEY PERSONNEL COULD ADVERSELY
AFFECT OUR BUSINESS.

     Our future success depends to a significant degree on the skills and
efforts of Peter J. Goettner, one of our founders and our Chairman of the Board,
President and Chief Executive Officer, and the continued employment of Michael
W. Pope, our Chief Financial Officer, and Todd A. Clyde, our Vice President,
Learning Solutions. None of these persons is bound by employment agreements and
each would be difficult to replace. If we lose the services of Mr. Goettner or
any other senior executives, and especially if one or more of these executives
joins a competitor or forms a competing company, our business and our ability to
execute our business plan could be seriously harmed.

WE ARE GROWING RAPIDLY AND IF WE FAIL TO MANAGE OUR GROWTH EFFECTIVELY, WE MAY
NOT BE ABLE TO TAKE ADVANTAGE OF MARKET OPPORTUNITIES, WHICH WOULD SEVERELY
IMPACT OUR ABILITY TO COMPETE.

     Our recent rapid growth has placed, and future anticipated growth is likely
to continue to place, a considerable strain on our managerial resources. We have
grown from 33 employees on January 1, 1998 to 200 employees on December 31,
1999. In particular, several members of our senior management joined us within
the last several months, including Michael W. Pope, our Chief

                                       12
<PAGE>   15

Financial Officer, and Linda T. Drumright, our Vice President of Engineering.
These individuals have not previously worked with our existing management team.

     We plan to continue to expand our sales and marketing, administration,
content and technology development and tutoring organizations. In order to
manage this growth effectively, we will need to improve our financial and
managerial controls, our reporting systems and procedures. In addition, we will
need to expand, train and manage our work force, which we anticipate will expand
significantly. If we fail to manage our growth effectively, we will not be able
to capitalize on attractive business opportunities and may fail to adequately
support our existing customer base. Should this occur, our reputation and
competitive position could be seriously damaged.

IF WE DO NOT DEVELOP OUR INDIRECT SALES CHANNELS, WE WILL BE LESS LIKELY TO
INCREASE OUR REVENUES.

     If we do not develop our indirect sales channels, we will be less likely to
increase our revenues. To date, more than 90% of our sales have been made
through direct sales efforts. We believe that we will need to diversify our
sales efforts if we are to be successful. If we do not develop indirect sales
channels, we may miss sales opportunities that might be available through these
other channels. For example, domestic and international resellers may be able to
reach new customers more quickly or more effectively than our direct sales
force. We are currently investing in personnel and marketing activities to
develop indirect sales channels including instructor-led training companies that
are seeking to provide an e-learning product offering, e-commerce Web sites that
sell Web-based learning, and other market participants such as software
producers and systems integrators who provide learning as an additional service
to their clients. Although we are currently investing to develop these indirect
sales channels, we may not succeed in establishing a channel that can
effectively market our e-learning solutions on a profitable basis. In addition,
our direct sales force may compete with these resellers, and we may not be able
to manage conflicts across our direct and indirect sales channels. Our focus on
increasing sales through our indirect channel may divert management resources
and attention from direct sales. Conflicts across sales channels could cause us
to encounter pricing pressures and lose revenue opportunities, which could harm
our business and cause our operating results to decline.

IN ORDER TO ADDRESS THE EXPECTED GROWTH IN OUR BUSINESS WE MUST CONTINUE TO
IMPROVE THE CAPACITY OF OUR COMPUTER NETWORK; ANY FAILURE OF OUR NETWORK WOULD
DIRECTLY IMPACT OUR ABILITY TO DELIVER COURSES AND WOULD LIKELY LEAD TO
SIGNIFICANT LOSSES AND CUSTOMER DISSATISFACTION.

     In order to address the expected growth in our business we must continue to
improve the capacity of our computer network. The continuing and uninterrupted
performance of our internal computer network and Internet course servers is
critical to our success. Any system failure that causes interruptions or delays
in our ability to make our courses accessible to customers could reduce customer
satisfaction and, if sustained or repeated, could reduce the attractiveness of
our courses and services and result in significant revenue losses. We are
particularly vulnerable to network failures during periods of rapid growth when
our roster of courses and participants can outpace our network capacity. The
continued viability of our business requires us to support multiple participants
concurrently and deliver fast response times with minimal network delays. We are
continuing to add system capacity, but we may not be able to adequately address
network capacity, especially during periods of rapid growth. Any failure to meet
these capacity requirements could lead to additional expenditures, lost business
opportunities and damage to our reputation and competitive position.

                                       13
<PAGE>   16

ANY FAILURE OF, OR CAPACITY CONSTRAINTS IN, THE SYSTEMS OF THIRD PARTIES ON
WHICH WE RELY COULD ADVERSELY AFFECT OUR BUSINESS.

     Our communications hardware and some of our other computer hardware
operations are located at the facilities of Exodus Communications, Inc. in Santa
Clara, California. Unexpected events such as natural disasters, power losses and
vandalism could damage our systems. Telecommunications failures, computer
viruses, electronic break-ins, earthquakes, fires, floods, other natural
disasters or other similar disruptive problems could adversely affect the
operation of our systems. Despite precautions we have taken, unanticipated
problems affecting our systems in the future could cause interruptions or delays
in the delivery of our courses. The failure of our telecommunications provider
or Exodus, which together provide us with our Internet connection, to provide
sufficient and timely data communications capacity and network infrastructure
could cause service interruptions or slower response times, and reduce customer
demand for our courses and services. Our insurance policies may not adequately
compensate us for any losses that may occur due to any damages or interruptions
in our systems. Accordingly, we could be required to make capital expenditures
in the event of damage. We do not currently have fully redundant systems or a
formal disaster recovery plan.

     Our Web site must accommodate a high volume of traffic and deliver courses
and other information in a timely manner. Our Web site has experienced in the
past, and may experience in the future, slow response times for a variety of
reasons. We periodically experience unscheduled system downtime, which results
in our Web site being inaccessible to participants. Since September 1, 1999, we
have experienced 15 instances of unscheduled system downtime which on average
have resulted in our Web site being entirely inaccessible to course participants
for approximately 1.5 hours. Although we have not suffered material losses
during these downtimes, if we experience extended downtime in the future,
customers and our course participants could lose confidence in our services.

WE CURRENTLY INTEND TO EXPAND INTERNATIONALLY AND, AS A RESULT, WE COULD BECOME
SUBJECT TO NEW RISKS.

     Our strategy includes international expansion of our business. To date,
however, we have not received revenues from customers outside of the United
States. Our current plans include possible expansion into the United Kingdom and
Japan during fiscal 2001. Our prospects in Japan could be affected by
recessionary economic conditions, which prevailed for much of the 1990s. In the
United Kingdom, we could be affected by political and monetary changes,
including European unification and introduction of the Euro. This international
expansion will require significant management attention and financial resources
and could harm our financial performance by increasing our costs. We have very
limited experience in marketing, selling and distributing courses
internationally. We currently have no employees located outside of the United
States. We could become subject to additional risks as we expand
internationally, including:

     - difficulties in staffing and managing international operations;

     - our inability to develop content localized for international
       jurisdictions;

     - protectionist laws and business practices that favor local competition;

     - multiple, conflicting and changing governmental laws and regulations;

     - slower adoption of e-learning solutions;

     - different learning styles;

     - longer sales and payment cycles;

                                       14
<PAGE>   17

     - greater difficulties in collecting accounts receivable;

     - fluctuations in currency exchange rates;

     - political and economic instability;

     - potentially adverse tax consequences;

     - little or no protection of our intellectual property rights in some
       foreign countries, particularly less developed countries; and

     - increases in tariffs, duties, price controls or other restrictions on
       foreign currencies or trade barriers imposed by foreign countries.

     If we encounter these factors in connection with our planned expansions in
the United Kingdom and Japan, our revenues could fall below expectations, which
would harm our business and operating results. In this event, our stock price
could decline.

OUR INABILITY TO PROTECT OUR INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS AND
OUR INTERNET DOMAIN NAME COULD LEAD TO UNAUTHORIZED USE OF OUR COURSES OR
RESTRICT OUR ABILITY TO MARKET OUR COURSES.

     Our success depends, in part, on our ability to protect our proprietary
rights and technology. We rely on a combination of copyrights, trademarks,
service marks, trade secret laws and employee and third-party nondisclosure
agreements to protect our proprietary rights. Despite our efforts to protect
these rights, unauthorized parties may attempt to duplicate or copy our courses
or our delivery technology or obtain and use information that we regard as
proprietary. In addition, the laws of many countries do not protect our
proprietary rights to as great an extent as do the laws of the United States. As
a consequence, effective trademark, service mark, copyright and trade secret
protection may not be available in every country in which our courses and
services are made available.

     We have registered the trademark DigitalThink and we own the domain name
digitalthink.com. It is possible, however, that third parties could acquire
trademarks or domain names that are substantially similar or conceptually
similar to our trademarks or domain names. This could decrease the value of our
trademarks or domain names and could hurt our business. The regulation of domain
names in the United States and in foreign countries is subject to change. The
relationship between regulations governing domain names and laws protecting
trademarks and similar proprietary rights is unclear. As a result, we may not
acquire or maintain exclusive rights to our domain names in the United States or
in other countries in which we conduct business.

     We may from time to time encounter disputes over rights and obligations
concerning intellectual property. We obtain the content for many of our courses
from our customers and it is possible that the use of this content may subject
us to the intellectual property claims of third parties. Although we generally
seek indemnification from our customers to protect us from these types of
claims, we may not be fully protected from extensive damage claims or claims for
injunctive relief. In addition, our customers may assert that some of the
courses we develop for our general catalog or under contract with other
customers may improperly use their proprietary content. Our involvement in any
litigation to resolve intellectual property ownership matters would require us
to incur substantial costs and divert management's attention and resources. In
addition, we cannot predict the effect of a failure to prevail in any litigation
of this kind.

                                       15
<PAGE>   18

OUR FUTURE GROWTH DEPENDS ON THE CONTINUED USE, AND POPULARITY, OF THE INTERNET.

     Our business depends on the continued growth and acceptance of the Internet
by our customers and prospective customers and their employees, distributors,
suppliers and customers. A number of factors may inhibit Web usage, including
inadequate network infrastructure, security concerns, inconsistent quality of
service and lack of availability of cost-effective, high-speed service. As
Internet usage grows, the communications infrastructure may not be able to
support the demands placed on it by this growth and its performance and
reliability may decline. In addition, Web sites have experienced interruptions
in their service as a result of outages and other delays occurring throughout
the Internet network infrastructure. If these outages or delays frequently occur
in the future, Internet usage, as well as the usage of our Web site, could grow
more slowly or decline. In this event, our e-learning solutions would be less
attractive and our future growth prospects would be impaired.

SALES OF SHARES ELIGIBLE FOR FUTURE SALE AFTER THIS OFFERING COULD CAUSE OUR
STOCK PRICE TO DECLINE.


     If our stockholders sell substantial amounts of our common
stock -- including shares issued upon the exercise of outstanding options -- in
the public market following this offering, the market price of our common stock
could fall. These sales also might make it more difficult for us to sell equity
or equity-related securities in the future at a time and price that we deem
appropriate. The shares sold in this offering will be freely tradable
immediately upon completion of this offering. In addition, on the 181(st) day
after completion of this offering, 23,377,182 of shares of our common stock held
by existing stockholders will be freely tradable. In addition, Credit Suisse
First Boston Corporation may, at its discretion and without notice, release
existing stockholders from lockup agreements. These releases could involve the
release of a specified percentage of all shares subject to lockup agreements or
the release of an individual's shares for liquidity concerns that apply only to
that individual. Other conditions that could lead to a lock-up release include
an increase in our share price and market demand for shares of our common stock.
A private placement of 1,368,524 shares will occur immediately following the
closing of this offering. These shares will become eligible for sale in the
public market one year from the date of this prospectus or earlier upon
registration under the Securities Act. Sales of these shares in the future,
whether due to early release from lockup agreements, termination of these
agreements or expiration of holding periods, could cause the market price of our
common stock to decline. For a more detailed discussion of when shares will
become freely tradable, see "Shares Eligible for Future Sale."


PROVISIONS OF OUR CHARTER DOCUMENTS AND DELAWARE LAW MAY HAVE ANTI-TAKEOVER
EFFECTS THAT COULD PREVENT A CHANGE IN OUR CONTROL, EVEN IF THIS WOULD BE
BENEFICIAL TO STOCKHOLDERS.

     Provisions of our amended and restated certificate of incorporation, bylaws
and Delaware law could make it more difficult for a third party to acquire us,
even if doing so would be beneficial to our stockholders. These provisions
include:

     - a classified board of directors, in which our board is divided into three
       classes with three year terms with only one class elected at each annual
       meeting of stockholders, which means that a holder of a majority of our
       common stock will need two annual meetings of stockholders to gain
       control of the board;

     - a provision which prohibits our stockholders from acting by written
       consent without a meeting;

     - a provision which permits only the board of directors, the president or
       the chairman to call special meetings of stockholders; and

     - a provision which requires advance notice of items of business to be
       brought before stockholders meetings.

                                       16
<PAGE>   19

     In addition, amending any of the above provisions will require the vote of
the holders of 66 2/3% of our outstanding common stock.

DIRECTORS, EXECUTIVE OFFICERS AND THEIR AFFILIATED ENTITIES HOLD A MAJORITY OF
OUR STOCK AND WILL BE ABLE TO CONTROL MATTERS REQUIRING STOCKHOLDER APPROVAL.

     Immediately after the closing of this offering, approximately 48.7% of our
outstanding capital stock will be owned by our directors, executive officers and
their affiliated entities. As a result, these stockholders, acting together,
would be able to control all matters requiring approval by the stockholders,
including the election of all directors and approval of significant corporate
transactions.

OUR BOARD OF DIRECTORS HAS THE AUTHORITY TO ISSUE PREFERRED STOCK HAVING RIGHTS
GREATER THAN OUR COMMON STOCK.

     Our board of directors has the authority, without action by stockholders,
to designate and issue preferred stock and to fix the rights, preferences and
privileges of the preferred stock. These rights may be greater than the rights
of our common stock and may have the effect of:

     - restricting dividends on common stock;

     - diluting the voting power of the common stock;

     - impairing the liquidation rights of the common stock; and

     - delaying or preventing a change in our control without further action by
       stockholders.

     Any of these events could harm the market price of our common stock.

AS A NEW INVESTOR, YOU WILL EXPERIENCE IMMEDIATE AND SUBSTANTIAL DILUTION.


     If you purchase shares of our common stock in this offering, you will incur
immediate and substantial dilution in pro forma net tangible book value of $8.84
per share. If the holders of outstanding options exercise those options, you
will incur further dilution. For more information on the calculation of the
amount of this dilution, see "Dilution."


OUR STOCK PRICE COULD BE VOLATILE AND COULD DECLINE FOLLOWING THIS OFFERING.

     The stock market has experienced significant price and volume fluctuations,
and the market prices of technology companies, particularly Internet-related
companies like ours, have been highly volatile. Investors may not be able to
resell their shares at or above the initial public offering price. In addition,
our results of operations during future fiscal periods following the completion
of this offering may fail to meet the expectations of stock market analysts and
investors. In such event, the market price of our stock could fall.


WE ARE SUBJECT TO A PENDING LEGAL PROCEEDING AND MAY BECOME SUBJECT TO
ADDITIONAL PROCEEDINGS, AND ADVERSE DETERMINATIONS IN THESE PROCEEDINGS COULD
HARM OUR BUSINESS.


     We may be from time to time involved in various lawsuits and legal
proceedings which arise in the ordinary course of business. For example, we are
currently the subject of a lawsuit with one of our former employees which was
filed in the Superior Court of the State of California for the County of San
Francisco. The former employee is seeking commissions and pursuing other claims
against us and our executives. We intend to contest the action vigorously and do
not believe that resolution of this action will materially harm our financial
condition. However, litigation is subject to inherent uncertainties and,
therefore, we cannot assure you that this action or other actions that may be
pursued in the future will not materially harm our business, operating results
or financial condition.

                                       17
<PAGE>   20

               SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

     This prospectus contains forward-looking statements that relate to future
events or our future financial performance. In some cases, you can identify
forward-looking statements by terminology such as "may," "will," "should,"
"expects," "plans," "anticipates," "believes," "estimates," "forecasts,"
"predicts," "intend," "potential" or "continue" or the negative of such terms or
other comparable terminology. In addition, these forward-looking statements
include, but are not limited to, statements regarding the following: (1) our
ability to compete effectively in the e-learning market, (2) our plans to
develop new products, and (3) our business strategies and plans. These
statements are only predictions.

     Although we believe that the expectations reflected in the forward-looking
statements are reasonable, we cannot guarantee future results, levels of
activity, performance or achievements. The risks set forth in the "Risk Factors"
section and elsewhere in this prospectus could cause our future operating
results to differ materially from those contemplated by our forward-looking
statements. In addition, factors that we are not currently aware of could harm
our future operating results.

                                USE OF PROCEEDS


     We expect to receive net proceeds of approximately $44.3 million from the
sale of the 4,400,000 shares of common stock in this offering, at an assumed
initial public offering price of $11.00 per share, approximately $51.1 million
if the underwriters exercise their over-allotment option in full -- after
deducting estimated underwriting discounts and commissions and estimated
offering expenses.


     We expect to use the net proceeds from this offering for working capital
and general corporate purposes. We are not currently able to estimate the
allocation of proceeds specifically, and our management will have broad
discretion to allocate the proceeds of this offering. Pending use of the net
proceeds of this offering, we intend to invest the net proceeds in
interest-bearing, investment-grade securities.

     A portion of the net proceeds may be used to acquire or invest in
complementary businesses or products or to obtain the right to use complementary
technologies. From time to time, in the ordinary course of business, we may
evaluate potential acquisitions of these businesses, products or technologies.
We have no current plans, agreements or commitments, and are not currently
engaged in any negotiations regarding any such transaction.

     The principal purposes of this offering are to obtain additional working
capital, to create a public market for our common stock and to facilitate future
access by us to public markets.

                                DIVIDEND POLICY

     We have never declared or paid any dividends on our capital stock. We
currently expect to retain future earnings, if any, to support the development
of our business and do not anticipate paying any cash dividends in the
foreseeable future.

                                       18
<PAGE>   21

                                 CAPITALIZATION

     The following table sets forth our capitalization at December 31, 1999 on
the following three bases:

     - on an actual basis;

     - on a pro forma basis to reflect the automatic conversion of all
       outstanding preferred stock, into 22,814,590 shares of common stock; and


     - on a pro forma as adjusted basis to reflect the sale of the 4,400,000
       shares of our common stock in this offering at an assumed initial public
       offering price of $11.00 per share after deducting estimated underwriting
       discounts and commissions and estimated offering expenses, and the
       receipt of the net proceeds.



The pro forma as adjusted information does not give effect to the sale of
1,368,524 shares of common stock in the private placement.


     The capitalization information set forth in the table below is qualified by
and should be read in conjunction with our Financial Statements and related
Notes appearing elsewhere in this prospectus.


<TABLE>
<CAPTION>
                                                                DECEMBER 31, 1999
                                                         --------------------------------
                                                                                   PRO
                                                                                  FORMA
                                                                       PRO          AS
                                                          ACTUAL      FORMA      ADJUSTED
                                                         --------    --------    --------
                                                                  (IN THOUSANDS)
<S>                                                      <C>         <C>         <C>
Redeemable convertible preferred stock, $0.001 par
  value: 25,000,000 shares authorized, 22,814,590
  shares issued and outstanding (actual); no shares
  authorized, issued and outstanding (pro forma and pro
  forma as adjusted)...................................  $ 56,214    $     --    $     --
                                                         ========    ========    ========
Stockholders' equity (deficit):
  Preferred stock, $0.001 par value: none authorized,
     issued and outstanding (actual); 10,000,000 shares
     authorized, no shares issued or outstanding (pro
     forma and pro forma as adjusted)..................        --          --          --
  Common stock, $0.001 par value: 51,500,000 shares
     authorized, 4,560,199 shares issued and
     outstanding (actual); 100,000,000 shares
     authorized, 27,374,789 shares issued and
     outstanding (pro forma); 100,000,000 shares
     authorized, 31,774,789 shares issued and
     outstanding (pro forma as adjusted)...............  $  9,601    $ 65,815    $110,127
  Deferred stock compensation..........................    (7,378)     (7,378)     (7,378)
  Accumulated deficit..................................   (34,075)    (34,075)    (34,075)
                                                         --------    --------    --------
          Total stockholders' equity (deficit).........   (31,852)     24,362      68,674
                                                         --------    --------    ========
          Total capitalization.........................  $ 24,362    $ 24,362      68,674
                                                         ========    ========    ========
</TABLE>


     The above information excludes:

     - 4,017,729 shares of common stock issuable upon exercise of options
       outstanding as of December 31, 1999 at a weighted exercise price of $1.01
       per share;

     - 1,797,072 shares of common stock available for future grant at December
       31, 2000 under our 1996 stock plan; and

     - 200,000 additional shares of common stock available for issuance under
       our 2000 employee stock purchase plan immediately following this
       offering.

                                       19
<PAGE>   22

                                    DILUTION

     If you invest in our common stock, your interest will be diluted to the
extent of the difference between the public offering price per share of our
common stock and the pro forma as adjusted net tangible book value per share of
our common stock after this offering. We calculate net tangible book value per
share by dividing the net tangible book value, which equals total assets less
intangible assets and total liabilities, by the number of outstanding shares of
common stock.


     At December 31, 1999, our pro forma net tangible book value, after giving
effect to the automatic conversion of all outstanding shares of preferred stock
into common stock upon the closing of this offering, was approximately $24.4
million, or approximately $0.89 per share of common stock. After giving effect
to the sale of 4,400,000 shares of common stock in this offering at an assumed
initial public offering price of $11.00 per share, less estimated underwriting
discounts and commissions and estimated offering expenses, our pro forma net
tangible book value at December 31, 1999 would have been approximately $68.7
million, or $2.16 per share. This represents an immediate increase in pro forma
net tangible book value of $1.27 per share to existing stockholders and an
immediate dilution in pro forma net tangible book value of $8.84 per share to
purchasers of common stock in this offering, or 80% of the initial offering
price per share.



<TABLE>
<S>                                                           <C>       <C>
Assumed initial public offering price per share.............            $11.00
     Pro forma net tangible book value per share at December
      31, 1999..............................................  $ 0.89
     Increase per share attributable to this offering and
      the private placement.................................    1.27
                                                              ------
Pro forma net tangible book value per share after this
  offering and the private placement........................              2.16
                                                                        ------
Dilution per share to new investors.........................            $ 8.84
                                                                        ======
</TABLE>



     The following table shows on a pro forma as adjusted basis at December 31,
1999, after giving effect to the sale of the 4,400,000 shares of common stock in
this offering at an assumed initial public offering price of $11.00 per share,
before deducting the estimated underwriting discounts and commissions and
estimated offering expenses and conversion of all preferred stock into common
stock, for the number of shares of common stock purchased from us, the total
consideration paid to us and the average price paid per share by existing
stockholders and by new investors purchasing common stock in this offering and
the private placement:



<TABLE>
<CAPTION>
                                    SHARES PURCHASED        TOTAL CONSIDERATION       AVERAGE
                                  ---------------------    ----------------------      PRICE
                                    NUMBER      PERCENT      AMOUNT       PERCENT    PER SHARE
                                  ----------    -------    -----------    -------    ---------
<S>                               <C>           <C>        <C>            <C>        <C>
Existing stockholders...........  27,374,789       86%     $45,172,000       48%      $ 1.65
New investors...................   4,400,000       14%      48,400,000       52%      $11.00
                                  ----------      ---      -----------      ---
     Total......................  31,774,789      100%     $93,572,000      100%
                                  ==========      ===      ===========      ===
</TABLE>


     The foregoing discussion and table are based on actual shares outstanding
on December 31, 1999. The foregoing discussion assumes no exercise of any stock
option outstanding as of December 31, 1999. As of December 31, 1999, there were
options outstanding to purchase 4,017,729 shares of common stock at a weighted
average exercise price of $1.01 per share. To the extent any of these options
are exercised or the over-allotment option is exercised, there will be further
dilution to investors.

                                       20
<PAGE>   23

                            SELECTED FINANCIAL DATA

     The following selected financial data as of March 31, 1998 and 1999 and for
the period ended March 31, 1997 and the years ended March 31, 1998 and 1999 are
derived from the Financial Statements included elsewhere in this prospectus,
which have been audited by Deloitte & Touche LLP, independent auditors. The
financial data as of December 31, 1999 and for the nine months ended December
31, 1998 and 1999 is derived from unaudited financial statements included
elsewhere in this prospectus. The financial data as of March 31, 1997 is derived
from audited financial statements not included in this prospectus. We have
prepared the unaudited information on the same basis as the audited financial
statements and have included all adjustments, consisting of only normal
recurring adjustments, that we consider necessary for a fair presentation of our
financial position and operating results. When you read this selected financial
data, it is important that you also read the Financial Statements and related
Notes included in this prospectus, as well as the section of this prospectus
entitled "Management's Discussion and Analysis of Financial Condition and
Results of Operations." Our historical results are not necessarily indicative of
our future results.

<TABLE>
<CAPTION>
                                                             PERIOD FROM          YEAR ENDED         NINE MONTHS ENDED
                                                            APRIL 22, 1996        MARCH 31,             DECEMBER 31,
                                                            (INCEPTION) TO    ------------------     ------------------
                                                            MARCH 31, 1997     1998       1999        1998       1999
                                                            --------------    -------   --------     -------   --------
                                                                       (IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                                         <C>               <C>       <C>          <C>       <C>
STATEMENTS OF OPERATIONS DATA:
Revenues:
  Delivered Learning fees.................................     $     5        $   148   $  1,034     $   685   $  3,056
  Learning Solution services..............................          20             52        813         472      3,432
                                                               -------        -------   --------     -------   --------
      Total revenues......................................          25            200      1,847       1,157      6,488
Costs and expenses:
  Cost of Delivered Learning fees.........................          29            363        855         570      1,455
  Cost of Learning Solution services......................          11             39        361         139      1,820
  Content research and development........................         251            886      1,657         968      2,775
  Technology research and development.....................         299            665      1,005         715      2,365
  Sales and marketing.....................................         188          1,400      2,970       2,038      7,218
  General and administrative..............................         157            419        622         424      1,519
  Depreciation and amortization...........................          10             83        236         153        525
  Stock-based compensation(*).............................          --             --         58           3      2,096
                                                               -------        -------   --------     -------   --------
      Total costs and expenses............................         945          3,855      7,764       5,010     19,773
                                                               -------        -------   --------     -------   --------
Interest and other income.................................          32            186        166          74        349
                                                               -------        -------   --------     -------   --------
Net loss..................................................     $  (888)       $(3,469)  $ (5,751)    $(3,779)  $(12,936)
                                                               =======        =======   ========     =======   ========
Accretion of redeemable convertible preferred stock.......     $   278        $ 1,669   $  3,518     $ 2,194   $  5,565
                                                               =======        =======   ========     =======   ========
Loss attributable to common stockholders..................     $(1,166)       $(5,138)  $ (9,269)    $(5,973)  $(18,501)
                                                               =======        =======   ========     =======   ========
Basic and diluted loss per common share...................     $ (0.29)       $ (1.27)  $  (2.26)    $ (1.46)  $  (4.32)
                                                               =======        =======   ========     =======   ========
Shares used in computing loss per share...................       4,010          4,036      4,095       4,088      4,280
                                                               =======        =======   ========     =======   ========
</TABLE>

<TABLE>
<CAPTION>
                                                                            MARCH 31,
                                                                ----------------------------------
                                                                 1997            1998       1999       DECEMBER 31, 1999
                                                                -------         -------   --------     ------------------
<S>                                                             <C>             <C>       <C>          <C>       <C>
BALANCE SHEET DATA:
Cash and cash equivalents.................................      $   680         $ 2,862   $  9,455          $ 23,344
Working capital...........................................          608           2,615      8,353           21,215
Total assets..............................................          786           3,580     11,330           31,545
Redeemable convertible preferred stock....................        1,870           9,329     24,583           56,214
Accumulated deficit.......................................       (1,166)         (6,305)   (15,574)         (34,075)
Total stockholders' deficit...............................       (1,161)         (6,298)   (15,505)         (31,852)
</TABLE>

<TABLE>
<CAPTION>
                                                                                         NINE MONTHS ENDED
                                                                                            DECEMBER 31,
                                                                     YEAR ENDED          ------------------
                                                                   MARCH 31, 1999         1998       1999
                                                                 -------------------     -------   --------
<S>                                                              <C>                     <C>       <C>
(*) DETAIL OF STOCK-BASED COMPENSATION:
    Cost of Delivered Learning fees.........................             $ 3             $    --   $     98
    Cost of Learning Solution services......................               4                   1        166
    Content research and development........................               4                   0         46
    Technology research and development.....................              13                   1        230
    Sales and marketing.....................................              25                   1        607
    General and administrative..............................               9                  --        949
                                                                         ---             -------   --------
      Total.................................................             $58             $     3   $  2,096
                                                                         ===             =======   ========
</TABLE>

                                       21
<PAGE>   24

                    MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                 FINANCIAL CONDITION AND RESULTS OF OPERATIONS

     The following Management's Discussion and Analysis of Financial Condition
and Results of Operations contains forward-looking statements based upon current
expectations that involve risks and uncertainties. When used in this prospectus,
the words "intend," "anticipate," "believe," "estimate," "plan" and "expect" and
similar expressions as they relate to us are included to identify
forward-looking statements. Our actual results and the timing of certain events
could differ materially from those anticipated in these forward-looking
statements as a result of certain factors, including those set forth under "Risk
Factors" and elsewhere in this prospectus.

OVERVIEW

     We provide online learning courses and services, which we refer to as
e-learning solutions. We were founded in April 1996. In fiscal 1997, we invested
in both course content development and research and development as we built our
technology and course offerings, releasing our first course in the later part of
fiscal 1997. Since fiscal 1998, we have made significant investments in content
research and development, sales and marketing activities, technology research
and development, Web delivery and customer support. We have also experienced
significant headcount increases during this period. We grew from 40 employees on
March 31, 1998 to 200 employees as of December 31, 1999. Our revenues increased
from approximately $200,000 in the year ended March 31, 1998 to $1.8 million in
the year ended March 31, 1999. In the first nine months of fiscal 2000, we have
generated revenues of $6.5 million.

SOURCES OF REVENUE AND REVENUE RECOGNITION POLICY

     We deliver our e-learning solutions through a catalog of existing courses
and through customized content tailored for specific needs of our customers. We
refer to the individuals taking courses as participants. Customized e-learning
courses have accounted for, and we expect will continue to account for, a
significant portion of our total revenues.

     We generate revenues by delivering courses included in our course catalog
as well as delivering our customized e-learning courses to participants.
Customers that enter into Delivered Learning contracts provide participants with
access to our online courses and tutor support. Additionally, customers are
provided with access to training management systems which allow them to track
and monitor participant performance. Delivered Learning contracts typically
allow for a specific number of registered participants, based on a per
participant fee. These contracts also typically limit the period of time over
which participants can register for and complete an online course. We begin
recognizing these Delivered Learning fees when a participant registers for a
course. These fees are recognized ratably over the time period a participant has
access to the course, which is typically six months. Customers typically pay for
the courses in advance of the anticipated timeframe of course registration and
do not receive refunds for the unused portion of the available registrations
agreed to in the contract. Currently, we have entered into revenue sharing
agreements with a limited number of customers who are reselling our courses to
their customers. These agreements have not generated material revenue to date.
We intend to recognize revenues under these agreements consistent with our
Delivered Learning fee revenue recognition policy.


     We also derive revenues from contracts that require tailored e-learning
solutions that we develop. Typically, these Learning Solution service revenues
are generated from implementation services, course content development,
instructional plan design and release of the course for access by participants
and are recognized as earned in accordance with Statement of Position (SOP)81-1,
Accounting for Performance of Construction Production-Type Contracts, as
development progresses on


                                       22
<PAGE>   25


the percentage of completion method. We estimate the percentage of completion
based on actual development progress in relation to the course development plan,
not to exceed the ratio of actual costs incurred to total estimated costs to
complete the course development. Provisions for estimated losses on incomplete
contracts will be made on a contract by contract basis and recognized in the
period in which such losses become probable and can be reasonably estimated. To
date, there have been no such losses. Custom contracts typically call for
non-refundable payments due upon achievement of certain milestones in production
of the courses.


     Delivered Learning fees and Learning Solution service revenues are each
recognized only when collection is probable and there is evidence that we have
completed our obligation. If a contract includes both Delivered Learning fees
and Learning Solution services, the revenues are apportioned consistent with the
value associated with each and the terms of the contract. In all cases, these
revenues are recognized in accordance with the policies detailed above.


     We have entered into revenue sharing agreements with some of our customers
and reseller agreements with our resellers. Under revenue sharing agreements, we
receive royalties or similar payments based on sales of courses by the customer.
Under reseller agreements, we provide the reseller with courses at a discount
from our list price. The reseller then assumes responsibility for sales,
marketing and related activities, and we would not expect to incur significant
sales and marketing expenses in connection with reseller sales. To date,
revenues under our revenue sharing and reseller arrangements have been
insignificant.



     We have a limited operating history, which makes it difficult to forecast
future operating performance. Although our revenues have grown in recent
quarters, this growth rate may not be sustainable. In addition, we have never
been profitable and expect to incur significant net losses in the foreseeable
future as we substantially increase our content production and development,
sales and marketing, research and development and general and administrative
expenses. Net losses have increased in each of the last six quarters and we
expect this trend will continue at least through at least the first half of
calendar 2002. We expect that these losses will result in large part from our
ongoing emphasis on course development and sales and marketing activities. As of
December 31, 1999, we had an accumulated deficit of $34.1 million. In addition,
we derive a significant portion of our revenues from a limited number of
customers and the percentage of our revenues from any one customer can be
material. Sales to our largest customer comprised 34% of our revenues in the
first nine months of fiscal 2000. In fiscal 1999, no customer accounted for more
than 10% of our revenues. However, our five largest customers accounted for 40%
of our revenues in fiscal 1999.


Stock-Based Compensation

     Deferred stock compensation represents the difference between the estimated
fair value of the common stock for accounting purposes and the option exercise
price at the date of grant. We recorded deferred stock compensation of
approximately $389,000 in fiscal 1999 and $9.1 million in the nine months ended
December 31, 1999 in connection with stock options granted during these periods.
This amount is amortized over the four year vesting period of the options using
the multiple option approach. Approximately $58,000 of stock-based compensation
expense was recorded during fiscal 1999 and $2.1 million was recorded in the
nine months ended December 31, 1999. Based on options granted through December
31, 1999, we expect to record stock-based compensation expense of $1.3 million
in the quarter ending March 31, 2000. We expect that stock-based compensation
expense recorded in quarters after March 31, 2000 will decrease sequentially. No
stock-based compensation was recorded in fiscal 1998 or 1997. See Note 6 of
Notes to Financial Statements.

                                       23
<PAGE>   26

Net Operating Loss Carryforwards

     From inception through December 31, 1999, we incurred net losses for
federal and state income tax purposes and have not recognized any income tax
provision or benefit. As of December 31, 1999, we had $22.0 million of federal
and $15.8 million of state net operating loss carryforwards to offset future
taxable income which expire in varying amounts through 2020 and 2005,
respectively. Given our limited operating history and losses incurred to date,
coupled with difficulty in forecasting future results, a full valuation
allowance has been recorded. Furthermore, as a result of changes in our equity
ownership from our preferred stock offerings and this offering, utilization of
net operating losses and tax credits may be subject to substantial annual
limitations. This is due to the ownership change limitations provided by the
Internal Revenue Code and similar state provisions. The degree of any such
limitation cannot presently be estimated. To date, we have not performed an
evaluation to determine if such a limitation exists, and we may not perform such
an evaluation until and unless we are profitable in the future. The annual
limitation may result in the expiration of net operating losses and tax credits
before utilization. See Note 4 of Notes to Financial Statements.

HISTORICAL RESULTS OF OPERATIONS

COMPARISON OF NINE MONTHS ENDED DECEMBER 31, 1998 AND 1999

REVENUES

     Revenues increased from $1.2 million in the nine months ended December
31,1998 to $6.5 million for the nine months ended December 31, 1999. In the nine
months ended December 31, 1999, Delivered Learning fees represented 47% of
revenues, and Learning Solution services represented 53% of revenues. This is
compared to the nine months ended December 31, 1998, during which Delivered
Learning fees represented 59% of revenues and Learning Solution services
represented 41% of revenues.

Delivered Learning Fees

     Delivered Learning fees increased from approximately $685,000 in the nine
months ended December 31, 1998 to $3.1 million in the nine months ended December
31, 1999 as the number of customers increased from 93 to 201 and the number of
courses we offered increased from 89 to 180. We expect that the number of
courses and customers will continue to increase as our content development
projects progress.

Learning Solution Services

     Learning Solution service revenues increased from approximately $473,000 in
the nine months ended December 31, 1998 to $3.4 million in the nine months ended
December 31, 1999 as the number of projects and the dollar size of projects
increased. We expect that both Delivered Learning fees and Learning Solutions
services revenue will continue to account for a similarly significant portion of
our total revenues in the near term.

     We market our products primarily through our direct sales force in the
United States. We also market our products through indirect channels including
learning resellers, consulting firms, customers, co-developers and Internet
portals. Internationally, we have begun developing reseller relationships. Our
operations are currently conducted exclusively in the United States. Some
participants currently access our courses from international locations.

                                       24
<PAGE>   27

COSTS AND EXPENSES

Cost of Delivered Learning Fees


     Cost of Delivered Learning fees include personnel related costs,
maintenance and facility costs required to operate our Web site and to provide
interactive tutor support to participants in our courses. Cost of Delivered
Learning fees increased from approximately $570,000 in the nine months ended
December 31, 1998 to $1.5 million in the nine months ended December 31, 1999.
This increase was attributable to increased personnel and equipment related
charges required to scale the capacity required for a greater number of courses
and an increased number of participants. In addition, a greater number of
customers and courses required additional support from tutors, who provide
timely online responses to participants. Headcount, which excludes third-party
tutors, related to cost of Delivered Learning fees increased from 4 employees at
December 31, 1998 to 14 employees at December 31, 1999.


Cost of Learning Solution Services


     Cost of Learning Solution services consists primarily of personnel related
costs to develop custom and tailored courses for a specific customer. Cost of
Learning Solution services increased from approximately $139,000 in the nine
months ended December 31, 1998 to $1.8 million in the nine months ended December
31, 1999, due to the need for additional headcount to develop custom courses.
Headcount, which excludes third-party tutors, related to cost of Learning
Solution services increased from eight employees at December 31, 1998 to 55
employees at December 31, 1999.


Content Research and Development

     Content research and development expenses represent costs to develop
catalog courses, including personnel related costs, content acquisition costs,
royalties paid to authors and content editing. Content research and development
expenses increased from approximately $968,000 in the nine months ended December
31, 1998 to $2.8 million in the nine months ended December 31, 1999. This
increase was due to higher content acquisition fees related to the purchase of
additional content and the hiring of additional personnel primarily engaged in
catalog course development. Headcount in content research and development
increased from 20 employees at December 31, 1998 to 36 employees at December 31,
1999. All content research and development expenses have been expensed as
incurred. Management believes that continued investment in content development
and content acquisition is essential to expand our business. As a result, we
expect these expenses to increase substantially in future periods.

Technology Research and Development

     Technology research and development expenses consist primarily of personnel
related costs in connection with product development efforts of underlying
technology for both Delivered Learning fees and Learning Solution services.
Technology research and development expenses increased from approximately
$715,000 in the nine months ended December 31, 1998 to $2.4 million in the nine
months ended December 31, 1999. This increase was due to the hiring of
additional technology research and development employees. Headcount increased
from 11 employees at December 31, 1998 to 30 employees at December 31, 1999.
Management believes that continued investment in technology research and
development is essential to our future success and expects these expenses to
increase substantially in future periods.

                                       25
<PAGE>   28

Sales and Marketing

     Sales and marketing expenses consist primarily of personnel related costs,
commissions, advertising and other promotional expenses, and travel and
entertainment expenses. Sales and marketing expenses increased from $2.0 million
in the nine months ended December 31, 1998 to $7.2 million in the nine months
ended December 31, 1999. This increase reflects the costs associated with the
hiring of additional personnel and increased promotional activities. Headcount
in sales and marketing increased from 21 employees at December 31, 1998 to 50
employees at December 31, 1999. We expect sales and marketing expenses will
continue to increase as we continue to expand our sales and marketing efforts,
establish additional sales territories and increase our promotional activities.

General and Administrative

     General and administrative expenses consist primarily of personnel related
costs, occupancy costs and professional service fees. General and administrative
expenses increased from approximately $424,000 in the nine months ended December
31, 1998 to $1.5 million in the nine months ended December 31, 1999. This
increase was due to an increase in personnel related costs, higher occupancy
costs and fees related to professional services. Headcount increased from five
employees at December 31, 1998 to 15 employees at December 31, 1999. Management
expects general and administrative expenses to increase substantially in the
future as we expand our staff and incur additional costs to support the expected
growth of our business.

Stock-Based Compensation

     Stock-based compensation expense totaled approximately $3,000 in the nine
months ended December 31, 1998. During the nine months ended December 31, 1999,
stock-based compensation expense totaled $2.1 million.

Net Loss

     The net loss increased from $3.8 million in the nine months ended December
31, 1998 to $12.9 million in the nine months ended December 31, 1999.

FISCAL YEARS ENDED MARCH 31, 1997, 1998 AND 1999

REVENUES

     Revenues increased from $25,000 in fiscal 1997 to $200,000 in fiscal 1998
to $1.8 million in 1999. In fiscal 1997, Delivered Learning fees accounted for
19% of revenues and Learning Solutions services accounted for 81% of revenues.
In fiscal 1998, Delivered Learning fees accounted for 74% of revenues and
Learning Solutions services accounted for 26% of revenues. In fiscal 1999,
Delivered Learning fees accounted for 56% of revenues and Learning Solutions
services accounted for 44% of revenues.

Delivered Learning Fees

     Delivered Learning fees increased from approximately $5,000 in fiscal 1997
to approximately $148,000 in fiscal 1998 to $1.0 million in fiscal 1999. These
absolute dollar increases resulted from increased course registration in
existing courses and in courses we introduced during the periods.

                                       26
<PAGE>   29

Learning Solution Services

     Learning Solution services increased from approximately $20,000 in fiscal
1997 to approximately $52,000 in fiscal 1998 to approximately $813,000 in fiscal
1999. These absolute dollar increases were attributable to an increase in the
number of learning solutions developed for, and released to, a larger base of
customers.

COSTS AND EXPENSES

Cost of Delivered Learning Fees

     Cost of Delivered Learning fees increased from approximately $29,000 in
fiscal 1997 to approximately $363,000 in fiscal 1998 to approximately $855,000
in fiscal 1999. These increases resulted from the expansion of capacity and
capability for our Web site, as well as the hiring of additional tutors to
support our expanded product offerings. Headcount increased from two employees
at March 31, 1997 to three employees at March 31, 1998 to eight employees at
March 31, 1999.

Cost of Learning Solution Services

     Cost of Learning Solution services increased from approximately $11,000 in
fiscal 1997 to $39,000 in fiscal 1998 to $361,000 in fiscal 1999 due to the need
for additional headcount to develop custom courses. Headcount increased from
zero full time employees in fiscal 1997 to one employee in fiscal 1998 to 12
employees in fiscal 1999.

Content Research and Development

     Content research and development expenses increased from approximately
$251,000 in fiscal 1997 to approximately $886,000 in fiscal 1998 to $1.7 million
in fiscal 1999. These increases resulted from the hiring of additional personnel
and the increased costs related to the acquisition of course content required to
expand the breadth of the our product offerings. Headcount increased from five
employees at March 31, 1997 to 10 employees at March 31, 1998 to 21 employees at
March 31, 1999.

Technology Research and Development

     Technology research and development expenses increased from approximately
$299,000 in fiscal 1997 to approximately $665,000 in fiscal 1998 to $1.0 million
in fiscal 1999. These increases resulted from higher personnel related costs as
we increased our staff to improve the feature set and scalability of our
technology. Headcount increased from five employees at March 31, 1997 to eight
employees at March 31, 1998 to 12 employees at March 31, 1999.

Sales and Marketing

     Sales and marketing expenses increased from approximately $188,000 in
fiscal 1997 to $1.4 million in fiscal 1998 to $3.0 million in fiscal 1999. These
increases resulted from higher personnel related expenses, recruiting fees,
travel expenses, commissions, increased marketing expenses, including
tradeshows, public relations, advertising and other promotional activities.
Headcount increased from two employees at March 31, 1997 to 14 employees at
March 31, 1998 to 23 employees at March 31, 1999.

                                       27
<PAGE>   30

General and Administrative

     General and administrative expenses increased from approximately $157,000
in fiscal 1997 to approximately $419,000 in fiscal 1998 to approximately
$622,000 in fiscal 1999. These increases resulted from the addition of finance,
executive, information systems and administrative personnel to support the
growth of our business. Headcount increased from two employees at March 31, 1997
to four employees at March 31, 1998 to five employees at March 31, 1999.

Stock-Based Compensation

     No stock-based compensation expense was incurred in fiscal 1997 or fiscal
1998. Stock-based compensation expense was approximately $58,000 for fiscal
1999.

Net Loss

     Our net loss increased from approximately $888,000 in fiscal 1997 to $3.5
million in fiscal 1998 to $5.8 million in fiscal 1999.

QUARTERLY RESULTS OF OPERATIONS

     The following table sets forth our unaudited quarterly results of
operations for the seven most recent quarters ended December 31, 1999. You
should read the following table in conjunction with our Financial Statements and
related Notes included elsewhere in this prospectus. We have prepared this
unaudited information on the same basis as our audited financial statements.
This table includes all adjustments, consisting only of normal recurring
adjustments, that we consider necessary for a fair presentation of our financial
position and operating results for the quarters presented. You should not draw
any conclusions about our future results from the results of operations for any
quarter.

<TABLE>
<CAPTION>
                                                                          THREE MONTHS ENDED
                                             ----------------------------------------------------------------------------
                                             JUN. 30,   SEPT. 30,   DEC. 31,   MAR. 31,   JUN. 30,   SEPT. 30,   DEC. 31,
                                               1998       1998        1998       1999       1999       1999        1999
                                             --------   ---------   --------   --------   --------   ---------   --------
                                                                            (IN THOUSANDS)
<S>                                          <C>        <C>         <C>        <C>        <C>        <C>         <C>
Revenues:
  Delivered Learning fees..................  $   148     $   224    $   313    $   349    $   458     $   992    $ 1,606
  Learning Solution services...............      135         182        155        341        716       1,144      1,572
                                             -------     -------    -------    -------    -------     -------    -------
         Total revenues....................      283         406        468        690      1,174       2,136      3,178
                                             -------     -------    -------    -------    -------     -------    -------
Costs and expenses:
  Cost of Delivered Learning fees..........      146         202        222        285        318         486        651
  Cost of Learning Solution services.......       19          21         99        222        374         614        832
  Content research and development.........      284         303        381        689        616         883      1,276
  Technology research and development......      219         271        225        290        443         922      1,000
  Sales and marketing......................      623         711        703        933      1,351       2,065      3,802
  General and administrative...............      120         138        166        198        288         486        745
  Depreciation and amortization............       44          49         61         82        108         143        274
  Stock-based compensation.................       --          --          3         55        143         479      1,474
                                             -------     -------    -------    -------    -------     -------    -------
         Total costs and expenses..........    1,455       1,695      1,860      2,754      3,641       6,078     10,054
                                             -------     -------    -------    -------    -------     -------    -------
Interest and other income..................       30          17         27         92         92          68        189
                                             -------     -------    -------    -------    -------     -------    -------
Net loss...................................  $(1,142)    $(1,272)   $(1,365)   $(1,972)   $(2,375)    $(3,874)   $(6,687)
                                             =======     =======    =======    =======    =======     =======    =======
</TABLE>

     The trends discussed in the comparisons of operating results for the nine
months ended December 31, 1998 and 1999, and fiscal 1997, 1998 and 1999 apply to
the comparison of results of operations for our seven most recent quarters ended
December 31, 1999.

                                       28
<PAGE>   31

LIQUIDITY AND CAPITAL RESOURCES

     We have historically satisfied our cash requirements primarily through
private placements of equity securities. Through December 31, 1999, we have
raised $45.1 million through equity financing. See Notes 5, 6 and 11 of Notes to
Financial Statements.


     Net cash used in operating activities totaled approximately $806,000 for
fiscal 1997, $3.2 million for fiscal 1998, $4.6 million for fiscal 1999 and $9.3
million for the nine months ended December 31, 1999. Cash used in operating
activities resulted from net operating losses in each of the periods, offset in
part by increases in deferred revenue, attributable to increases in sales. To
date, we have met our operating expense requirements primarily from the proceeds
of private stock offerings. Deferred revenue increased from approximately
$245,000 at March 31, 1998 to $1.2 million at March 31, 1999 to $3.7 million at
December 31, 1999. Deferred revenue results from customer prepayments of
Delivered Learning fees and Learning Solution services. In both cases,
prepayments remain in deferred revenue until revenue recognition criteria have
been met.


     Net cash used in investing activities totaled approximately $111,000 in
fiscal 1997, approximately $398,000 in fiscal 1998, approximately $544,000 in
fiscal 1999, and $2.9 million for the nine months ended December 31, 1999. These
increases resulted from the acquisition of capital assets, including hardware
for our Web site, computer and office equipment, and tenant improvements related
to our newly leased facilities located at 1098 Harrison Street, San Francisco,
CA required to accommodate our increased number of employees.

     Cash provided by financing activities totaled $1.6 million for fiscal 1997,
$5.8 million in fiscal 1998, $11.7 million in fiscal 1999 and $26.1 million for
the nine months ended December 31, 1999. These increases resulted from the
proceeds received from the issuance of preferred stock.

     We believe that our existing cash resources would not be sufficient to
finance our presently anticipated operating expenses and working capital
requirement for the next 12 months, unless we reduced anticipated expenses. To
the extent that this offering is unsuccessful, during the next 12 months we will
be required to seek alternative financing to fund our presently anticipated
operating expenses. After the next twelve months, we expect to continue to incur
net losses for the foreseeable future and may need additional funds to expand or
meet all of our operating needs. Our future liquidity and capital requirements
will depend on numerous factors. The rate of expansion of our operations in
response to potential growth opportunities and competitive pressures will affect
our capital requirements as will funding of continued net losses and substantial
negative cash flows. Additionally, we may need additional capital to fund
acquisitions of complementary businesses, products and technologies. Our
forecast of the period of time through which our financial resources will be
adequate to support operations is a forward-looking statement that involves
risks and uncertainties. Actual resources sought may differ materially. We have
entered into stock purchase agreements for a private placement of 1,368,524
shares of our common stock, contingent upon completion of this public offering,
for an aggregate price of $14 million. Currently, we have no plans for any
follow-on public offering. However, we may seek to sell additional equity or
debt securities or secure a bank line of credit. Currently, we have no other
immediately available sources of liquidity. The sale of additional equity or
other securities could result in additional dilution to our stockholders.
Arrangements for additional financing may not be available in amounts or on
terms acceptable to us, if at all.

YEAR 2000 ISSUES

     The Year 2000 issue is the result of computer programs being written using
two digits rather than four to define the applicable year. Any computer programs
or hardware that have date-sensitive

                                       29
<PAGE>   32

software or embedded chips may recognize a date using "00" as the year 1900
rather than the year 2000. This could result in system failures or
miscalculations causing disruptions of operations for any company using such
computer programs or hardware, including, among other things, a temporary
inability to process research data, send invoices or engage in normal business
activities. We completed an assessment of our information technology systems for
year 2000 problems in September 1999. We did not replace any of our systems
based on the results of our assessment. We experienced no problems with our
systems since the beginning of 2000. To date, we have incurred expenses related
to the year 2000 issue of less than $100,000, which were included in operating
expenses. We plan to continue to monitor our system throughout the year to
assess whether any problems develop. If any errors or defects become evident, we
may incur costs to resolve them, however, we do not expect to make any material
expenditures related to year 2000 compliance issues in the future.

MARKET RISK

     The following discusses our exposure to market risk related to changes in
interest rates, foreign currency exchange rates and equity prices. This
discussion contains forward-looking statements that are subject to risks and
uncertainties. Actual results could vary materially as a result of a number of
factors.

Interest Rate Risk

     As of December 31, 1999, we had cash and cash equivalents of $23.3 million,
consisting of cash and highly liquid short-term investments with original
maturities of three months or less at the date of purchase. As of December 31,
1999, we also had $1.8 million of restricted cash related to our long-term lease
of facilities in San Francisco. These investments may be subject to interest
rate risk and will decrease in value if market rates increase. A hypothetical
increase in market interest rates of 10% from the market rates in effect at
December 31, 1999 would cause the fair value of these investments to decrease by
an immaterial amount. Declines in interest rates over time will result in lower
interest income.

Foreign Currency and Exchange Rate Risk

     All of our revenues recognized to date have been denominated in U.S.
dollars and are primarily from the United States. However, an increasing portion
of our future revenue may be derived from international customers. Revenues from
these customers may be denominated in the local currency of the applicable
countries. As a result, our operating results could become subject to
significant foreign currency fluctuations based upon changes in exchange rates
in relation to the U.S. dollar. Furthermore, if we engage in business outside
the United States, changes in exchange rates relative to the U.S. dollar could
make us less competitive in international markets. Although we will continue to
monitor our foreign currency exposure, and may use financial instruments to
limit this exposure, there can be no assurance that exchange rate fluctuations
will not have a materially negative impact on our business.

Equity Price Risk

     We do not own any equity investments.

RECENT ACCOUNTING PRONOUNCEMENTS

     In June 1997, the Financial Accounting Standards Board (FASB) issued
Statement of Financial Accounting Standards (SFAS) No. 130, Reporting
Comprehensive Income, which requires an enterprise

                                       30
<PAGE>   33

to report by major components and as a single total, the change in its net
assets during the period from nonowner sources; and SFAS No. 131, Disclosures
About Segments of an Enterprise and Related Information, which establishes
annual and interim reporting standards for an enterprise's business segments and
related disclosures about its products, services, geographic areas and major
customers. We had no items of other comprehensive income to report through
December 31, 1999. We currently operate in one reportable segment under SFAS No.
131. Adoption of these statements did not impact our financial position, results
of operations or cash flows. In June 1998, the FASB issued SFAS No. 133,
Accounting for Derivative Instruments and Hedging Activities, which defines
derivatives, requires that all derivatives be carried at fair value, and
provides for hedge accounting when certain conditions are met. SFAS No. 133 is
effective for us in fiscal 2002. We do not believe that adoption of this
statement will have a material impact on our financial position or results of
operations.

                                       31
<PAGE>   34

                                    BUSINESS

     The following Business section contains forward-looking statements relating
to future events or our future financial performance, which involves risks and
uncertainties. Our actual results could differ materially from those anticipated
in these forward-looking statements as a result of several factors, including
those set forth in "Risk Factors" and elsewhere in this prospectus.

DIGITALTHINK OVERVIEW

     We provide online learning courses and services, which we refer to as
e-learning solutions. Our e-learning solutions are designed to address the
strategic business objectives of our customers by helping them to increase
employee productivity, sales channel effectiveness and customer loyalty and
satisfaction. We host and centrally manage all software and content,
significantly reducing our customers' learning infrastructure costs and enabling
us to rapidly update or customize our courses. Our Web-based solutions deliver
content on new initiatives, products or processes to large, geographically
dispersed groups who can access courses from anywhere, at anytime through a
standard Web browser. Our instructional design approach encourages participants
to interact with tutors through e-mail and the Internet. In addition, our
solutions allow customers to generate revenue opportunities by offering branded
e-learning solutions to their customers. We also offer Web-based tracking and
reporting and tools that our customers use to track participants' progress and
the effectiveness of our learning programs.

     As of December 31, 1999, we had over 200 customers and over 180 online
courses in the technology, financial services, healthcare and telecommunications
industries. Customers which have purchased our courses include Adobe, Deutsche
Bank, Hewlett-Packard, KPMG, Lawson Software, Sun Microsystems and Texas
Instruments. Our customers either select courses from our catalog or pay us to
develop special courses for their specific requirements. We also receive payment
from our customers when one of their employees, distributors, suppliers or
customers, members of a group which we refer to as the "extended enterprise,"
registers and takes the course.

INDUSTRY BACKGROUND

     Today's businesses face rapidly changing environments characterized by
increasing competition, economic globalization and technological change. To
compete effectively, businesses must improve business processes, reduce
operating costs, extend barriers to entry and shorten product development
cycles. The adoption of the Internet as a business platform has accelerated
these trends, rewarding speed and penalizing laggards in nearly every industry.

     Our experience indicates that senior executives at leading companies
realize that a principal source of competitive advantage is the depth,
consistency and currency of knowledge possessed by their employees,
distributors, suppliers and customers. We believe learning has evolved from
being viewed as a cost center to an integral part of implementing business
strategies successfully. Employees who know more about a company's business are
generally able to perform more effectively. Distributors who understand the
benefits of a company's services make better resellers. Customers who learn to
use all of a product's features tend to be more loyal and less expensive to
support. Driving knowledge to the extended enterprise effectively reduces the
time-to-market of new products and services, improves the productivity of sales
channels and reduces customer support costs, resulting in increased operating
efficiency and higher profitability.

     In an attempt to address today's competitive business challenges,
businesses are investing increasing amounts on learning and skills development.
In 1997, the Department of Education estimated that in the United States alone
business spent nearly $55 billion annually on learning

                                       32
<PAGE>   35


programs. Based on interactions with our customers, we believe that their
investments in traditional educational programs have often yielded uncertain
results and in many cases have failed to address and satisfy strategic business
objectives. To date, investment in learning has consisted primarily of in-
person, instructor-led training programs. Traditional methodologies tend to be
inadequate because they are:


     - Difficult to deploy across an organization and its extended
       enterprise. Many businesses find it difficult to effectively deliver
       up-to-date content in a timely and consistent manner to large,
       geographically-dispersed groups. The traditional solution of scheduling
       corporate education programs at specific times in single locations
       results in logistical challenges and opportunity costs that often lower
       participation rates and limit a company's ability to extend knowledge to
       its extended enterprise.

     - Difficult to customize and update. Instructor-led content is often
       prepared in advance to provide for the production and distribution of
       printed or videotaped materials, which are then updated at fixed
       intervals and delivered using an instructor-led, standardized curriculum
       of pre-scheduled meetings in set physical locations. As a result,
       print-based content cannot be updated and distributed to learners as
       rapidly as a Web-based content, and instructor-led sessions using these
       materials may fail to incorporate the latest information on new products,
       strategies and processes for specific uses or customers.

     - Difficult to personalize on a large scale. Instructor-led learning
       programs are typically designed to address the needs of large groups,
       which can impair the effectiveness of the individual learning experience.
       If a participant cannot have his or her individual question answered or
       cannot access supplemental tutoring after the course sessions have
       concluded, learning may not actually occur. For example, the cost of
       assembling a large group in a central location is often justified because
       of the economics of presenting material to a mass audience. This approach
       may not provide sufficient time for individuals to be tutored and
       critiqued.

     - Unable to track and monitor learning effectiveness. Tracking student
       performance in traditional classroom programs typically requires
       additional expenses for manual test administration, grading and
       recording. Many businesses have chosen to avoid these costs by simply
       recording participant attendance. As a result, they are unable to track
       and certify levels of competency directly resulting from instruction and
       correlate learning investments with business results.

     - Costly and slow. Traditional learning initiatives require prolonged
       absences of valuable employees due to travel to course locations and
       attendance at scheduled course meetings, resulting in significant
       opportunity costs due to lost work. In addition, course materials must be
       printed and delivered using traditional means. As a result, businesses
       are unable to continuously educate their extended enterprises on new
       products, strategies and processes in a timely manner. With online
       courses, participants can learn at anytime from a computer, without
       having to schedule classrooms or meetings, and without having to travel
       to a classroom facility.

     In response to these limitations, many businesses are seeking more
effective learning solutions. The Internet is transforming the corporate
learning marketplace by offering innovative ways to design and deliver
knowledge. According to International Data Corporation, the online corporate
learning market is projected to grow from $550 million in 1998 to more than
$11.4 billion in 2003. By leveraging the Internet, businesses can instantly and
simultaneously deploy content to a broad, global audience. This content can be
easily and continuously accessed, modified and refreshed and learning programs
can be enhanced as participants use e-mail and chat rooms to establish
interactive

                                       33
<PAGE>   36

relationships with instructors and peers. Web-based technologies can also offer
real-time tracking of participant performance.

     Internal training organizations and external corporate learning providers
are geared to instructor-led training and their set of skills is limited to
classroom scheduling and instruction. To compete effectively in the e-learning
market, these organizations would need to develop a broad range of competencies,
including technology development, content creation, Web-hosting and online
community management. Companies are seeking outsourced and integrated e-learning
solutions as a means of more effectively educating their extended enterprise.

THE DIGITALTHINK SOLUTION

     We provide corporate e-learning courses and services that address the
strategic imperative of knowledge. Executives of leading companies use our
solutions to improve competitiveness by driving knowledge to the extended
enterprise. Our online learning courses and services combine powerful Internet
delivery technologies, customized content, dedicated tutors and tools to track
and report on course registrations and measure student participant and
performance. Because we host our online courses, they can be easily deployed to
thousands of participants. We deliver over 180 high quality courses to more than
200 companies in a number of industries, including high technology, financial
services, healthcare, government, retail and manufacturing. The advantages of
our solutions include:

     Innovative Delivery Model. We deliver outsourced solutions that overcome
the shortcomings of traditional learning methods. Our courses are completely
Web-based and we host and centrally manage all software and content from our
servers. Central hosting and delivery reduces our customers' expenses because
they avoid the need to build e-learning delivery systems and staff and manage
large teams to design, develop and produce e-learning content. In addition, our
centrally hosted system enables us to deploy e-learning solutions rapidly and
broadly to course participants who have an Internet connection and standard Web
browser. We also provide our customers with the tools necessary to support and
track participant performance and progress. Our customers can monitor
registrations, each time a course is accessed, the date a participant's last
accessed the course, percentage of course completion, and the participant's
performance on exercises and exams. This information can be viewed online,
interfaced with our customers' internal databases and correlated with our
customers' business performance data.

     Powerful e-Commerce Capability. Our e-commerce tools enable our customers
and strategic resellers to develop revenue generating businesses around our
e-learning solutions. We have entered into revenue sharing agreements with some
of these customers and resellers. To date, revenues generated from these
arrangements have been insignificant, although we have revenue-sharing projects
underway. We implement these projects by first establishing a Web site branded
for our customers, where learning related services are located. Using our
Web-based tools, our customers can use this e-learning portal to register and
bill online the distributors, suppliers and customers in their extended
enterprise, providing course participants with a customer-branded learning
experience which is delivered and tracked from our centrally-hosted Web servers.

     High-Quality Content. We offer courses from our catalog of delivered
learning titles and from custom courseware. Our staff of trained instructional
designers identify and contract with people in the industry who are regarded as
experts in their fields. We either pay royalties to these content sources or pay
them on a per hour basis. In some cases, custom course development content is
provided to us by our customers' employees that are most knowledgeable about
their specific product or application. Using a Web-based deployment system
allows us to continually update content, and avoids the need to ship or recall
physical materials such as books or CD-ROMs. This ability to rapidly deploy
courses from a central location allows our customers to better ensure that
course

                                       34
<PAGE>   37

content remains aligned with business needs, and that courses do not remain in
use or circulation if they are outdated or factually incorrect.

     Web-Based Instructional Design. Courses designed for our e-learning
environment leverage the unique communications and interactive capabilities of
the Internet. This Web-based approach results in an engaging and compelling
student experience resulting from increased interactivity through the use of
Internet technologies such as Java applets within the course material,
discussion boards, online labs, simulations, e-mail and chat rooms. These
elements allow a student to learn course material by actively participating in
the learning experience. For example, a course participant might read a lesson,
watch a Java applet in order to view the steps of a described process, and then
complete an exercise applying that same process to a business scenario which is
electronically submitted to a tutor for grading. The student might further
discuss the process in an online discussion. This level of personalization
represents an improvement over instructor-led curricula that may not offer the
equivalent, extended opportunity for interaction with tutors or peers.

     Interactive Tutor Support. Our courses are interactive, self-paced and can
be accessed at any time. The learning experience benefits from quick responses
from tutors and direct interaction via e-mail and the Internet. We maintain a
network of consultants and independent contractors who act as tutors and are
experts in the subject matter of our courses. On average, participants receive
responses to their submissions within a few hours. Participants are required to
complete exercises and can ask questions or solicit feedback from the tutor. The
majority of our tutor support is accomplished using e-mail, and our technology
enables us to accurately track response times and ensure that our tutors are
achieving their response time targets. We believe that written responses are
more in-depth and considered than real-time telephone or in-person
conversations, and that the documented reply features of e-mail allow our tutors
to create written records of correspondence with participants.

     Robust and Scalable Technology Framework. Participants have access to our
courses at anytime from anywhere using standard Web browser software. Our open,
standards-based solution allows participants to access courses online without
any proprietary plug-ins or other software. Our technology can easily expand to
support our customers as they deploy learning throughout their extended
enterprises.

     Enterprise Tracking and Reporting Tools. We offer Web-based tools that are
used by our customers to track and monitor each participant's progress in order
to measure course completion and knowledge acquisition. Managers can assess the
performance of their employees and correlate this information with business
results to evaluate the effectiveness of any course.

STRATEGY

     Our objective is to be the leading provider of e-learning solutions. Key
elements of our strategy include:

     Enhance our e-learning solutions. We intend to continually add
functionality and features to enhance our comprehensive e-learning solutions to
meet our customers' evolving needs. For example, we plan to integrate our
services more closely with the internal systems of our customers to facilitate
our customers' ability to correlate learning data, such as course completion
rates and student assessment scores, with organizational and performance
metrics. Examples of these performance metrics include sales per employee,
customer satisfaction and manager evaluations. We also plan to devote
significant resources to expanding the breadth of our course offerings and
improving the reporting and tracking features of our solutions.

                                       35
<PAGE>   38

     Develop long-term strategic relationships with our customers. We believe
that e-learning solutions will become increasingly critical to businesses'
ability to compete successfully. As an existing provider of e-learning
solutions, we become a strategic resource for our customers. We plan to extend
our presence within our customers' enterprises by helping our customers
understand the value and applicability of our solutions to a broad range of
operational initiatives. In addition, we will continue to develop new e-learning
solutions that are aligned with our customers' evolving business objectives.

     Expand our course offerings. We intend to continually introduce new courses
and leverage our existing courses across multiple customers and industries. In
many instances, we will modify content developed for existing customers in order
to provide similar courses to customers in different industries. This approach
allows us to generate additional revenue opportunities while leveraging previous
course development efforts.

     Leverage development alliances and reseller relationships. We plan to grow
both our direct and indirect sales channels to better service our existing
markets and penetrate new markets such as healthcare, life sciences, consumer
products, telecommunications and government.

     Expand our international presence. As the rate of Internet adoption
accelerates overseas, we believe that significant international market demand
will exist for e-learning solutions, especially in Europe and Asia. To that end,
we have begun delivering our e-learning solutions in strategically targeted
international locations, using courseware and tutor support in English. We plan
to expand our reach into both Europe and Asia by developing direct and indirect
sales channels and curriculum support capabilities in these regions.

CUSTOMER BENEFITS AND CASE STUDIES


     Our customers can use our e-learning solutions to compress the learning
cycle, increase knowledge throughout the extended enterprise, enhance brand
equity and customer service and reduce operational costs. The following case
studies illustrate how several of our customers have implemented our e-learning
solution. We believe these case studies are representative of the services we
provide customers based on the types of courses we are delivering and the
participants to whom the courses are being directed. In addition, our
relationship with Tenet Healthcare reflects our strategy of broadening our
course offering to areas other than information technology.


     KPMG CONSULTING -- one of the world's largest consulting operations, with
worldwide revenue of over $3 billion in 1998.


<TABLE>
<S>               <C>
                  Accelerate the application of new Internet technologies and
  Challenge:      skills for 22,000 worldwide employees.

                  Realizing that learning must keep pace with the rate of
   Solution:      technological change, KPMG chose our e-learning solution to
                  provide its employees with a comprehensive curriculum to
                  teach them the skills required to perform e-commerce
                  consulting engagements. From a single Web environment hosted
                  by us, KPMG staff can register for our e-learning courses
                  and access online documents. Student progress and
                  performance levels are automatically tracked by our
                  reporting system, allowing KPMG to validate proficiency
                  levels and help ensure that KPMG's internal competency
                  standards are met.

                  We have entered into an agreement with KPMG to jointly
                  develop and deliver Internet learning solutions to large
                  corporations. For the three months ended December 31, 1999,
                  we recognized $2.2 million in revenues from KPMG.
</TABLE>


                                       36
<PAGE>   39


     Roderick McGeary, one of our directors, is national managing partner of
KPMG Consulting.


     ADOBE SYSTEMS -- a leading provider of graphic design, publishing and
imaging software for Web and print production, and the second largest desktop
software company in the world.

<TABLE>
<S>               <C>
                  Improve the quality and efficiency of Adobe's sales and
  Challenge:      customer support organizations.

                  We provide Adobe with fully-outsourced online e-learning
   Solution:      courses that Adobe has used to create an internal "virtual
                  university" for delivering product knowledge to Adobe's
                  sales force, resellers and customer support personnel
                  worldwide. In addition, we host a training management system
                  that enables Adobe to track and generate reports on
                  participants' performance data, as measured by course
                  exercises and exams. Using this data, Adobe is able to
                  certify the actual knowledge levels attained by its
                  employees and resellers. The result is a comprehensive
                  e-learning solution that requires no technical or systems
                  support by Adobe personnel.
                  For the nine months ended December 31, 1999, we recognized
                  revenue of $451,000 from Adobe.
</TABLE>


     Adobe Ventures L.P., which is affiliated with Adobe Systems, is one of our
principal stockholders and holds 10.8% of our common stock outstanding prior to
this offering.


     NEW HORIZONS COMPUTER LEARNING CENTERS is the world's largest independent
information technology training company, with more than 2.4 million students
taught worldwide in 1999.

<TABLE>
<S>               <C>
                  Enable the leading classroom-based information technology
  Challenge:      training company to provide branded e-learning courses to
                  its clients.

                  We have entered into an agreement with New Horizons to
   Solution:      resell a full catalog of more than 130 of our information
                  technology courses, each of which is delivered in a New
                  Horizons branded learning environment. This environment
                  allows the New Horizons Web site to link seamlessly to our
                  site, providing the New Horizons course participants with
                  the impression that online courses are being delivered from
                  the New Horizons site. In fact, all course hosting and tutor
                  support are provided by us, allowing New Horizons to
                  concentrate on sales and marketing of its e-learning
                  offering instead of investing in technology and courseware
                  development.
                  In addition, our solutions enable New Horizons to provide
                  its worldwide network of franchised training centers with
                  full student registration and reporting capabilities, while
                  simultaneously monitoring course sales by each individual
                  New Horizons location. This functionality is accomplished by
                  providing each training center with a unique user ID and
                  password to our registration tool, which is centrally hosted
                  by us. Each training center can use this system to "sign up"
                  New Horizons course participants, triggering transactions in
                  our system which provide participants with their own user
                  IDs and passwords to a New Horizons branded learning
                  environment and courses.
                  For the nine months ended December 31, 1999, we recognized
                  revenue of $183,000 from New Horizons.
</TABLE>

                                       37
<PAGE>   40

     TENET HEALTHCARE CORPORATION -- a nationwide provider of health care
services which owns or operates 113 acute care hospitals and related businesses
employing approximately 118,000 employees in 17 states.


<TABLE>
<S>               <C>
                  Provide ongoing professional education on nursing and
  Challenge:      hospital administration to a geographically dispersed
                  workforce.

                  We will design, create and deliver at least 500 hours of
   Solution:      e-learning courses on various health care topics relating to
                  nursing and hospital administration, with the objective of
                  enabling Tenet to more effectively recruit, educate and
                  retain highly qualified professionals. The actual number of
                  courses that we will develop has not been determined;
                  however we expect that courses will range in length from one
                  to 15 hours.
                  Our agreement with Tenet was entered into in January 2000,
                  and we will recognize revenues over approximately the next
                  two years. We expect to deliver our first course to Tenet
                  during our current fiscal quarter.
</TABLE>



     Tenet Healthcare owns shares of our preferred stock that will convert into
307,692 shares of common stock upon completion of this offering. Tenet
Healthcare has, contingent upon and immediately following the completion of this
offering, agreed to invest $4,000,000 in a private placement of shares of our
common stock at a price per share equal to 93% of the initial public offering
price per share.


CUSTOMERS

     As of December 31, 1999, we have sold courses to over 200 customers. Our
customers use our e-learning solutions to address workforce transformation,
sales performance and customer advocacy. The following customers each have
accounted for more than $50,000 of our revenues since we began selling our
e-learning solutions in fiscal 1998 or currently account for more than $250,000
in bookings for the first three quarters of fiscal 2000.

<TABLE>
<S>                                      <C>
WORKFORCE TRANSFORMATION                 SALES PERFORMANCE
  Amdahl Corporation                     3Com Corporation
  Bowne & Co., Inc.                      Adobe Systems Incorporated
  Breakaway Solutions, Inc.              Cisco Systems, Inc.
  Cambridge Technology Partners, Inc.    E.piphany, Inc.
  Complete Business Solutions, Inc.      Hewlett-Packard Company
  Deutsche Bank - Bankers Trust          Seagate Technology Inc.
  KPMG LLP
  Media One Group, Inc.                  CUSTOMER ADVOCACY
  New Horizons Computer Learning         Charles Schwab & Co., Inc.
    Centers, Inc.                        Intel Corporation
  Ryder TRS                              J.P. Morgan & Co. Incorporated
  Silicon Graphics, Inc.                 Lawson Software
  Sun Microsystems, Inc.                 Optimark Technologies, Inc.
  The Alliance for Employee Growth       Texas Instruments Incorporated
     and Development, Inc.
</TABLE>

                                       38
<PAGE>   41

     The specific categories for each type of customer are designated according
to the desired outcomes of the e-learning courses from which the majority of
that customer's revenue is received. For example, a company categorized as a
workforce transformation customer uses our e-learning solutions in order to
achieve a particular strategic learning objective. Sales performance customers
seek to improve the sales performance of either their internal or external sales
channels, or both. Customer advocacy customers use our products and services to
provide e-learning to their external customers. In some cases, customers
purchase e-learning products or services from us that would fall into more than
one of these categories.

CONTENT AND COURSES

     We currently offer our customers more than 180 self-paced courses. Each
course consists of twelve to twenty hours of student work, including lessons,
quizzes, interactive applets, simulations, and hands-on participant exercises
which are graded and commented upon by our tutors before being returned via
email to participants. All of our courses have been designed to take advantage
of our e-learning environment and leverage Internet technologies, such as e-mail
and discussion boards, in order to provide participants with an engaging
learning experience and extensive interaction with our tutors. In addition to
pre-developed courses, we develop customized content for our customers. These
customized courses incorporate the significant domain knowledge of our clients
and can be rapidly redesigned for other customers in the same industry. We
typically retain all intellectual rights to our content and can reuse it for
other customers. In a few cases, however, we have agreed not to sell that
content to third parties.

                                       39
<PAGE>   42

PRODUCTS AND TECHNOLOGY

     Our e-learning environment consists of technologies that we have designed
and created to function as an integrated solution. By employing standard
Internet technologies and a hosted content delivery model, we are able to
provide our customers with a high quality, efficient means to educate their
extended enterprise.

Content Delivery System

     We host the e-learning environments of our customers. By centralizing all
infrastructure and hosting requirements, our customers derive the following
significant benefits:

     - customers do not need to install or manage any software;

     - content can be updated and infrastructure technology can be improved
       continuously without impacting our clients and at a minimal cost to us;

     - customers avoid the need to make significant investments in technology
       infrastructure such as servers, databases, technical staff or technical
       support; and

     - participants can access course content at anytime, from anywhere, through
       the use of a standard modem and browsers.

System Architecture

     Our e-learning architecture is designed to scale rapidly to provide large
student populations with tutor-supported e-learning content. In addition, we
have developed our content delivery system using standard Internet technologies
such as Java and HTML, facilitating the delivery of our content to our
customers' Web browsers. We utilize a single code base to deliver content. As a
result, any improvement made in our software for one customer automatically
benefits all other customers.

     Our content is stored in a database as structured "learning elements." We
have developed a templating system that automatically controls the graphical
presentation, or "look & feel", of a course, as well as course navigation. This
content storage and delivery approach allows us to personalize the content for
individuals in each course and minimizes content or formatting errors. In
addition, this structure enables the rapid customization of course content for
different customers. Our technology was not ported from a legacy application,
nor was it an adaptation of a previously existing learning delivery system. The
following diagram depicts the architecture of our end-to-end e-learning
solutions.

                                       40
<PAGE>   43

             [Description of Content Delivery System Architecture]

Course Enrollment Options

     Our customers can choose several different methods to allow participants to
access our courses. Enrollments can be managed by authorized personnel using our
corporate administration system. Alternatively, participants can self-enroll
using an intranet or Internet e-commerce option. Our system can also be
integrated with third-party enterprise software applications to allow automated
enrollments using a training management or other back-office systems.

Tracking and Reporting System

     Each participant's learning activities are fully tracked in our database.
This comprehensive tracking ability allows a participant to start a course at
work, and continue at home or while traveling. Regardless of their location, our
system recognizes each participant, tracks their course progress and records
their performance. Using only a standard Web browser, managers can run both
standardized and custom reports on participant enrollments and progress, gaining
visibility into the learning status of their extended enterprise.

                                       41
<PAGE>   44

Course Tutoring

     Our technology allows us to increase the efficiency and scalability of our
tutoring resources. The ability of tutors worldwide to interact with
participants through standard Internet communication methodologies significantly
increases the pool of tutor candidates we can recruit. In addition, our database
system allows multiple tutors to support the same course as grading and exercise
submissions can be accessed and responded to by any tutor. Duplication of tutor
work is prevented by our message queuing technology.

Collaboration Tools

     We host and make available to our customers proprietary and third-party
collaboration tools, currently include instant messaging software, e-mail
solutions, chat rooms and discussion boards. These collaboration tools are
designed to create a learning environment that fosters collaboration between
peers and a high degree of interaction between participants and tutors.

Testing and Assessment

     Our system offers comprehensive testing and assessment capabilities, which
can be customized for specific learning solutions and customers. Assessment and
testing capabilities include multiple choice, multiple answer quizzes with
randomized question sets, tutor-scored and commented exercises, and interactive
testing applets and simulations.

Full Integration with Corporate Infrastructures

     Our e-learning solutions can be fully integrated with our customers'
corporate information technology systems, including their Web sites and
intranets. As a result, course participants do not necessarily realize that they
are accessing content hosted from our servers. Our integration layer provides
adapters for training management systems. We design our course content to be
compatible with our customer's security concerns and bandwidth limitations. As a
result, it is highly unusual for participants at our corporate clients to be
unable to access our courses.

Scalable Architecture

     Our system has been designed to scale rapidly and to consistently deliver
content to large numbers of participants. We use extensive load testing to
measure our system capacity and identify potential bottlenecks. Our delivery
system has scaled to support more than 150,000 seats of learning delivered
worldwide. Constant improvements to our system architecture continue to increase
system capacity well beyond the current demands.

High-Availability Systems

     Our systems have been designed to maximize availability, with redundancy in
the areas in which we believe failures are most likely to occur. We have also
implemented redundant network connections to the Internet, a load-balanced
redundant web server and a highly-redundant storage array to safeguard our
information. In addition, locating our Web servers with Exodus, a leading
Web-hosting firm, provides us with backup power, constant monitoring, physical
security, seismic resistance, fire suppression and climate control systems. We
are vulnerable to certain types of failures, including catastrophic failure of
the Exodus site due to natural disasters or other events and simultaneous
failure of our primary and redundant systems.

                                       42
<PAGE>   45

SALES AND MARKETING

     We sell our e-learning solutions primarily through our own direct sales
organization. We also sell through learning resellers, consulting firms,
customers and co-developers and Internet portals. Our direct sales organization
focuses on developing long-term relationships with major corporate customers
while our e-commerce Web site sells directly to consumers and individual buyers.
Our learning resellers, including New Horizons, PPI Canada, Hungry Minds,
Training Net, Net Learning and BlueU., create a leveraged distribution model to
reach large customer bases, international markets and consumers. Consulting
firms, including KPMG and Cambridge Technology Partners work with us to jointly
sell our e-learning solutions. With development partners and customers,
including Lawson Software and Microsoft, we enter into revenue sharing
relationships to jointly develop and sell e-learning solutions to their
customers and channels. Our Internet portals, including Intraware and Fatbrain,
resell our courses as components of their e-learning offerings targeted at
specific industries.

COMPETITION

     The e-learning market is evolving quickly and is subject to rapid
technological change, shifts in customer demands and evolving learning
methodologies. To succeed, we must continue to expand our course offerings,
upgrade our technology and distinguish our solution. As competition continues to
intensify, we expect the e-learning market to undergo significant price
competition. We expect to face increasing price pressures from competitors as
our potential customers demand more value for their education budgets.

     The e-learning market is highly fragmented with no single competitor
accounting for a dominant market share, and competition is intense. In addition
to competing with other suppliers of technology-based learning solutions, we
also compete with third-party suppliers of instructor-led education and learning
and internal education departments.

     Our competitors vary in size and in the scope and breadth of the courses
and services they offer. Several of our competitors have longer operating
histories and significantly greater financial, technical and marketing
resources. In addition, larger companies may enter the e-learning market through
the acquisition of our competitors. We anticipate that the lack of significant
entry barriers to the e-learning market will allow other competitors to enter
the market, increasing competition.

INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS

     Our success depends, in part, on our ability to protect our proprietary
rights and technology. We rely on a combination of copyrights, trademarks,
service marks, trade secret laws and employee and third-party nondisclosure
agreements to protect our proprietary rights. We have registered the trademark
DigitalThink and we own the domain name digitalthink.com. It is possible,
however, that third parties could acquire trademarks or domain names that are
substantially similar or conceptually similar to our trademarks or domain names.
This could decrease the value of our trademarks or domain names and could hurt
our business. The regulation of domain names in the United States and in foreign
countries is subject to change. The relationship between regulations governing
domain names and laws protecting trademarks and similar proprietary rights is
unclear.

     We obtain the content for many of our courses from our customers and often
also receive the right to resell this content to other customers. It is possible
that the use of this content may subject us to the intellectual property claims
of third parties. Although we generally seek indemnification from our customers
to protect us from these types of claims, we may not be fully protected from
extensive damage claims or claims for injunctive relief. In addition, our
customers may assert that some of the courses we develop for our general catalog
or under contract with other customers may

                                       43
<PAGE>   46

improperly use their proprietary content. Our involvement in any litigation to
resolve intellectual property ownership matters would require us to incur
substantial costs and divert management's attention and resources. In addition,
we cannot predict the effect of a failure to prevail in any litigation of this
kind.

EMPLOYEES

     As of December 31, 1999, we employed 200 persons. Of these employees, there
were 91 in course development, 50 in sales and marketing, 30 in research and
development, 14 in Web delivery and customer support and 15 in general and
administration. Each of our employees was granted options to purchase shares of
our common stock upon joining us.

     Our success will depend in large part upon our ability to attract and
retain employees. We face competition in this regard from other companies, but
we believe that we maintain good relations with our employees. None of our
employees are members of organized labor groups.

FACILITIES

     We are currently leasing a total of approximately 51,000 square feet of
office space in two locations in San Francisco, California. We believe that our
current San Francisco facilities will meet our space requirements for at least
the next 12 months. The lease for our principal San Francisco facility expires
in October 2009.

LEGAL PROCEEDINGS


     We are currently a party to a lawsuit with Amy Zink, one of our former
employees, which was filed in December 1999 in the Superior Court of the State
of California for the County of San Francisco. The former employee has alleged
that her employment was wrongfully terminated and is seeking monetary damages
for commissions relating to certain sales in which she allegedly participated.
The former employee is also pursuing other claims against us, Peter J. Goettner
and Todd A. Clyde, two of our executive officers. After consultation with our
attorneys, we believe that this suit is without merit and we intend to
vigorously defend every claim. If this litigation is decided adversely to us, we
may be required to pay damages to the plaintiff.


                                       44
<PAGE>   47

                                   MANAGEMENT

EXECUTIVE OFFICERS AND DIRECTORS

     The following table sets forth, as of December 31, 1999, certain
information concerning our executive officers, directors and other key
management personnel:


<TABLE>
<CAPTION>
                   NAME                     AGE                       POSITION
                   ----                     ---                       --------
<S>                                         <C>   <C>
Peter J. Goettner.........................  35    President, Chief Executive Officer, Chairman of
                                                  the Board
Umberto Milletti..........................  34    General Manager of Products
Steven C. Zahm............................  35    Vice President
Michael W. Pope...........................  33    Vice President, Chief Financial Officer
Todd A. Clyde.............................  35    Vice President, Learning Solutions
Michael W. Lodato.........................  35    Vice President, Marketing and Business
                                                  Development
J. Adriaan Theron.........................  51    Vice President, Sales
Linda T. Drumright........................  39    Vice President, Engineering
Lyle E. Nevels............................  36    Vice President, Operations
Paul J. Pastrone..........................  39    Vice President, Global Business Development
Adam D. Levy..............................  37    General Counsel
Samuel D. Kingsland(1)....................  30    Director
Steven L. Eskenazi(1).....................  37    Director
William H. Lane, III(1)(2)................  61    Director
E. Follett Carter(1)(2)...................  57    Director
Jon C. Madonna(2).........................  56    Director
Roderick C. McGeary.......................  49    Director
</TABLE>


- -------------------------
(1) Member of the compensation committee.
(2) Member of the audit committee.

     Peter J. Goettner has served as our President, Chief Executive Officer and
Chairman of our Board of Directors since he co-founded DigitalThink in April
1996. From January 1996 to April 1996, Mr. Goettner was developing the business
and financing plan for DigitalThink. From November 1993 to December 1995, Mr.
Goettner served as Director of Marketing for Knowledge Revolution, a developer
of educational and engineering software. Mr. Goettner holds a B.S. in Electrical
Engineering from the University of Michigan and an M.B.A. from the Haas School
of Business at the University of California at Berkeley.

     Umberto Milletti is one of our co-founders and has served as our General
Manager of Products since April 1996. From March 1993 to March 1996, Mr.
Milletti was Director of Product Development at Knowledge Revolution. Mr.
Milletti holds a B.S. in Electrical Engineering from Tufts University and an
M.S. in Electrical Engineering and Computer Science from the University of
California at Berkeley.

     Steven C. Zahm is one of our co-founders and has served as our Vice
President since April 1996. From November 1992 to March 1996, Mr. Zahm was
Director of Digital Media/High-Tech Consulting at Prophet Brand Strategy, a
strategic management consulting firm. Mr. Zahm holds a

                                       45
<PAGE>   48

B.A. in History and Economics from Stanford University and an M.B.A. from the
Haas School of Business at the University of California at Berkeley.

     Michael W. Pope has served as our Vice President, Chief Financial Officer
since October 1999. From June 1992 to October 1999, Mr. Pope served in various
positions at Dionex Corporation, a manufacturer and marketer of chromatography
systems and related products for chemical analysis, most recently as Chief
Financial Officer from April 1994 to October 1999. Mr. Pope holds a B.A. in
Quantitative Economics from Stanford University and an M.B.A. from the Haas
School of Business at the University of California at Berkeley.

     Todd A. Clyde has served as our Vice President, Learning Solutions since
March 1998. From October 1986 to March 1998, Mr. Clyde held several positions
with Andersen Consulting, most recently Senior Manager. Mr. Clyde holds a B.A.
in Management Science from the University of California at San Diego.

     Michael W. Lodato has served as our Vice President, Marketing and Business
Development since April 1999. From October 1996 to April 1999, Mr. Lodato held
several positions at Siebel Systems, a sales and customer support software
developer, including Senior Director, Strategic Accounts and Senior Director,
Product Marketing. From June 1994 to October 1996, Mr. Lodato was a Director,
Enterprise Architecture and Strategy at Sybase, Inc., a database software
provider. Mr. Lodato holds a B.A. in Management Science from the University of
California at San Diego.

     J. Adriaan Theron has served as our Vice President, Sales since March 1999.
From January 1997 to February 1999, Mr. Theron was the Vice President of Sales
and Marketing for Plexus Technology, a division of BancTec, Inc., a systems
integration and services company. From August 1995 to December 1996, Mr. Theron
served as Vice President of Marketing and Regional Sales Manager of SQL
Financials International, an e-commerce software company. From January 1993 to
July 1995, Mr. Theron was the Corporate Vice President, Sales and Marketing for
Learnsoft Corporate Training, Inc., a provider of technical training. Mr. Theron
attended Pretoria University in South Africa.

     Linda T. Drumright has served as our Vice President, Engineering since
October 1999. From August 1998 to October 1999, Ms. Drumright served as Vice
President, Budgeting, Planning and Forecasting Application Product Development
for Hyperion Solutions Corporation, a developer of enterprise analytic
application software. Prior to that, from July 1997 to August 1998, she was the
Senior Director of the Tools and Applications Division at Arbor Software Corp.,
a database software developer, and from June 1990 to July 1997, she held several
technical positions, including Senior Manager, at Sybase, Inc. Ms. Drumright
holds a B.A. in Computer Science from the University of California at Berkeley.

     Lyle E. Nevels has served as our Vice President, Operations since June 1999
and our Director of Support Operations from May 1998 to May 1999. From April
1996 to April 1998, Mr. Nevels was Director, Customer Satisfaction Center at
AutoDesk, Inc., a developer of design and drafting software and multimedia
tools. Prior to that, from November 1983 to March 1996, Mr. Nevels held various
senior management positions at Apple Computer for over 13 years, most recently
as Senior Manager of Licensing Operations. Mr. Nevels holds a B.S. in
Organizational Behavior from the University of San Francisco.

     Paul J. Pastrone has served as our Vice President, Global Business
Development since July 1999. From January 1998 to July 1999, Mr. Pastrone was
Vice President and Research Director of Software, Systems and Internet at
Gartner Group, Inc., a market research organization. From September 1988 to
December 1997, Mr. Pastrone was a Senior Vice President at International Data
Corporation, a market research organization. Mr. Pastrone received a B.A. from
the University of

                                       46
<PAGE>   49

California at Berkeley and an M.A. in International Business Relations from the
Fletcher School of Law & Diplomacy.

     Adam D. Levy has served as our General Counsel since October 1999. From
September 1994 through October 1999, Mr. Levy was an Associate at the law firm
of Wilson Sonsini Goodrich and Rosati. Mr. Levy holds a B.A. in Economics from
Haverford College and a J.D. from Georgetown University.

     Samuel D. Kingsland has been a member of our board of directors since
August 1996. Mr. Kingsland is a founding member of H & Q Venture Associates,
LLC, a venture capital firm formed in July 1998. From January 1991 to July 1998,
Mr. Kingsland held several positions, most recently as Principal, within the
venture capital group of Hambrecht & Quist, Inc., an investment banking firm.
Mr. Kingsland is a director of several private companies. Mr. Kingsland received
a B.A. from Dartmouth College.

     Steven L. Eskenazi has been a member of our board of directors since June
1997. Since March 1997, Mr. Eskenazi has been a General Partner of the Walden
Group, a venture capital firm. From February 1990 to March 1997, Mr. Eskenazi
was Managing Director in charge of New Media Research for Deutsche Banc Alex.
Brown, an investment banking company. Mr. Eskenazi also serves on the board of
several private companies. Mr. Eskenazi holds a B.S. in Applied Mathematics from
Union College and an M.B.A. from the Amos Tuck School of Management at Dartmouth
College.

     William H. Lane, III has been a member of our board of directors since
February 1999. Since 1996, Mr. Lane has been the President of Canyon Vista,
Inc., a management consulting company. Mr. Lane retired from Intuit Inc., a
financial software company, in July 1996, having served as its Vice President,
Chief Financial Officer, Secretary and Treasurer from January 1994 to April
1996. Mr. Lane served in a similar capacity at ChipSoft, Inc., a tax preparation
software company, from July 1991 until its acquisition by Intuit in December
1993. Mr. Lane is also a director of public companies Cyberian Outpost, Inc.,
MetaCreations Corp. and International Microcomputer Software, Inc. and several
private companies. Mr. Lane holds an A.B. from Columbia University.

     E. Follett Carter has been a member of our board of directors since June
1999. From October 1996 to his retirement in October 1999, Mr. Carter was the
President of Gartner Group Distribution, a subsidiary of the Gartner Group,
Inc., and Gartner Group's Chief Marketing Officer. From October 1993 to
September 1996, Mr. Carter was the Executive Vice President, Sales and Marketing
for the Gartner Group, Inc. Mr. Carter is also a director of several private
companies. Mr. Carter holds a B.A. from Case Western Reserve University and an
M.B.A. from Columbia University.

     Jon C. Madonna has been a member of our board of directors since January
2000. Since December 1998, Mr. Madonna has been the President and Chief
Executive Officer of Carlson Wagonlit Travel, a leading business travel and
expense management company. From January 1997 to October 1998, Mr. Madonna was
Vice Chairman of The Travelers Group, a financial services and insurance
company, and Vice Chairman of Travelers Property and Casualty and Chief
Executive Officer of the Personal Lines business. Previously, Mr. Madonna was
with KPMG Peat Marwick for 28 years, where he held numerous senior leadership
positions including Chairman, KPMG International from July 1995 to January 1998
and Chairman and Chief Executive Officer, KPMG Peat Marwick, USA from 1990 to
October 1996. Mr. Madonna is also a director of Neuberger Berman, Inc., an
independent investment advisor and Tidewater, Inc., a provider of services and
equipment to the offshore energy industry. Mr. Madonna holds B.S. from
University of San Francisco.

     Roderick C. McGeary has been a member of our board of directors since
January 2000. Mr. McGeary is a national managing partner of KPMG Consulting, an
international consulting organization, a part of KPMG Peat Marwick LLP, and a
member of KPMG Consulting's

                                       47
<PAGE>   50

management committee. Mr. McGeary joined KPMG in 1972 as an audit professional
and was elected partner in 1981. In January 1994, Mr. McGeary was named
partner-in-charge of KPMG's West Coast Systems practice and in 1997, he was
named a member of a two-person executive team that directs all KPMG Consulting
services. Mr. McGeary received his B.S. from Lehigh University.

BOARD OF DIRECTORS

     Our bylaws currently authorize seven directors. Our certificate of
incorporation and bylaws that become effective upon the completion of this
offering provide that our board will be divided into three classes, Class I,
Class II and Class III, with each class serving staggered three-year terms. The
Class I directors, Messrs. Kingsland and Eskenazi, will stand for reelection at
the 2000 annual meeting of stockholders. The Class II directors, Messrs. Lane
and Carter, will stand for reelection at the 2001 annual meeting of
stockholders. The Class III directors, Messrs. Goettner, Madonna and McGeary
will stand for reelection at the 2002 annual meeting of stockholders. Any
additional directorships resulting from an increase in the number of directors
will be distributed among the three classes so that, as nearly as possible, each
class will consist of one-third of the directors. This staggered classification
of the board of directors may have the effect of delaying or preventing changes
in control or management. There are no family relationships among any of our
directors, officers or key employees.

Committees

     Our compensation committee consists of Messrs. Kingsland, Eskenazi, Lane
and Carter. The compensation committee makes recommendations regarding our
various incentive compensation and benefit plans and determines salaries for our
executive officers and incentive compensation for our employees and consultants.


     Our audit committee consists of Messrs. Carter, Lane and Madonna. The audit
committee makes recommendations to the board of directors regarding the
selection of our independent auditors, reviews the results and scope of the
audit and other services provided by our independent auditors and reviews and
evaluates our control functions.


Compensation Committee Interlocks and Insider Participation

     None of the members of our compensation committee was, at any time since
our formation, one of our officers or employees. None of our executive officers
serves as a member of the board of directors or compensation committee of any
entity that has one or more executive officers serving as a member of our board
of directors or compensation committee.

Compensation

     We do not currently pay any cash or non-cash compensation to our directors
for their services, although we reimburse them for travel expenses in connection
with attending our board and committee meetings. We do not provide additional
compensation for committee participation or special assignments of the board of
directors. On two occasions, we have granted our outside directors options to
purchase shares of our common stock under the 1996 Stock Plan. In July 1999, we
granted Mr. Carter an option to purchase 40,000 shares of our common stock at a
per share exercise price of $1.00. In October 1999, we granted Mr. Lane an
option to purchase 40,000 shares of our common stock at a per share exercise
price of $1.50. We plan to offer similar grants to new outside directors when
they first join our board. In January 2000, we granted Messrs. Madonna and
McGeary an option to purchase 40,000 shares of our common stock at a per share
exercise price of $9.00.

                                       48
<PAGE>   51

Required Number of Independent Directors

     Under the rules of the Nasdaq National Market, we must have three
independent directors. For purposes of this rule, an independent director is a
director that is not an employee of ours and does not have other specified
relationships with us as specified in the Nasdaq's rules. We believe that all of
our directors, other than Mr. Goettner, are independent directors for this
purpose.

EXECUTIVE OFFICERS

     Our executive officers are appointed by our board of directors and serve
until their successors are elected or appointed.

Compensation

     The following table sets forth the compensation paid by us during the
fiscal year ended March 31, 1999, to our Chief Executive Officer and to our four
other most highly compensated executive officers who earned more than $100,000
during our last fiscal year. This prospectus refers to these executives as the
Named Executive Officers.

<TABLE>
<CAPTION>
                                                                               LONG TERM
                                                                              COMPENSATION
                                                                                 AWARDS
                                                                              ------------
                                                       ANNUAL COMPENSATION     SECURITIES
                                                       -------------------     UNDERLYING
             NAME AND PRINCIPAL POSITION                SALARY      BONUS       OPTIONS
             ---------------------------               --------    -------    ------------
<S>                                                    <C>         <C>        <C>
Peter J. Goettner....................................  $100,000    $ 9,385       150,000
  President, Chief Executive
  Officer and Chairman of the Board of Directors
Todd A. Clyde........................................    75,000     59,653       225,000
  Vice President, Learning Solutions
Steven C. Zahm.......................................   100,000      6,009       125,000
  Vice President
Umberto Milletti.....................................   100,000     10,224       125,000
  General Manager of Products
Lyle E. Nevels.......................................    76,666     32,714        70,000
  Vice President, Operations
</TABLE>

Option Grants in Last Fiscal Year

     The following table provides information relating to stock options awarded
to each of the Named Executive Officers during the year ended March 31, 1999.
All of these options were awarded under our 1996 Stock Plan. Options generally
vest over four years from the date of grant. Percent of total options granted in
fiscal 1999 is based on an aggregate of 1,461,250 options granted in the year
ended March 31, 1999 to our employees, directors and consultants, including the
Named Executive Officers. Options were granted at an exercise price equal to the
fair market value per share of common stock on the grant date as determined by
our board of directors. The potential realizable value is calculated based on
the term of the option at its time of grant (10 years). In accordance with the
rules of the Securities and Exchange Commission, the following table also sets
forth the potential realizable value over the term of the options (the period
from the grant date to the expiration date) based on assumed rates of stock
appreciation of 5% and 10% compounded annually. These amounts do not

                                       49
<PAGE>   52

represent our estimate of future stock price performance. Actual realizable
values, if any, of stock options will depend on the future performance of the
common stock.

<TABLE>
<CAPTION>
                                                                                     POTENTIAL REALIZABLE
                                                INDIVIDUAL GRANTS                      VALUE AT ASSUMED
                                --------------------------------------------------      ANNUAL RATES OF
                                NUMBER OF     PERCENT OF                                  STOCK PRICE
                                SECURITIES   TOTAL OPTIONS                               APPRECIATION
                                UNDERLYING      GRANTED                                FOR OPTIONS TERM
                                 OPTIONS       IN FISCAL     EXERCISE   EXPIRATION   ---------------------
             NAME                GRANTED         1999         PRICE        DATE         5%          10%
             ----               ----------   -------------   --------   ----------   ---------   ---------
<S>                             <C>          <C>             <C>        <C>          <C>         <C>
Peter J. Goettner.............    75,000          5.13%       $0.075      4/1/08      $ 3,538     $ 8,965
                                  75,000          5.13         0.25      1/12/09       11,792      29,883
Todd A. Clyde.................   100,000          6.84         0.075      4/1/08        4,717      11,953
                                 125,000          8.55         0.50       2/9/09       39,306      99,609
Steven C. Zahm................    50,000          3.42         0.075      4/1/08        2,358       5,977
                                  75,000          5.13         0.25      1/12/09       11,792      29,883
Umberto Milletti..............    50,000          3.42         0.075      4/1/08        2,358       5,977
                                  75,000          5.13         0.25      1/12/09       11,792      29,883
Lyle E. Nevels................    50,000          3.42         0.075     5/13/08        2,358       5,977
                                  20,000          1.37         0.25      1/12/09        3,144       7,969
</TABLE>

Aggregate Option Exercises in Last Fiscal Year and Fiscal Year-End Option Values

     None of the Named Executive Officers exercised options during the fiscal
year ended March 31, 1999. The following table sets forth the number and value
of securities underlying unexercised options held at March 31, 1999. The "Value
of Unexercised In-the-Money Options at March 31, 1999" is based on a value of
$0.50 per share, the fair market value of our common stock as of March 12, 1999,
as determined by the board of directors, less the per share exercise price,
multiplied by the number of shares issued upon exercise of the option. All
options were granted under our 1996 Stock Plan.

<TABLE>
<CAPTION>
                                               NUMBER OF SECURITIES          VALUE OF UNEXERCISED
                                              UNDERLYING UNEXERCISED        IN-THE-MONEY OPTIONS AT
                                             OPTIONS AT MARCH 31, 1999          MARCH 31, 1999
                                            ---------------------------   ---------------------------
                   NAME                     EXERCISABLE   UNEXERCISABLE   EXERCISABLE   UNEXERCISABLE
                   ----                     -----------   -------------   -----------   -------------
<S>                                         <C>           <C>             <C>           <C>
Peter J. Goettner.........................      3,125        146,875        $   781        $49,844
Todd A. Clyde.............................     27,604        197,396         10,625         31,875
Steven C. Zahm............................      3,125        121,875            781         39,219
Umberto Milletti..........................    102,083        222,917         45,026         84,974
Lyle E. Nevels............................        833         69,167            208         26,042
</TABLE>

STOCK PLANS

1996 Stock Plan

     Our 1996 stock plan was adopted by the board of directors in May 1996 and
approved by our stockholders in May 1996. In October 1999, the 1996 Stock Plan
was amended to increase the number of shares of common stock reserved for
issuance thereunder to 6,375,000 shares. As of December 31, 1999, options to
purchase an aggregate of 4,017,729 shares were outstanding, 560,199 shares of
common stock had been purchased pursuant to exercises of stock options and stock
purchase rights and 1,797,072 shares were available for future grant.

                                       50
<PAGE>   53

     The number of shares reserved for issuance under the 1996 stock plan will
increase, beginning in fiscal year 2001, by an annual increase equal to the
lesser of 2.0 million shares, 5.0% of the outstanding shares on the date of the
annual increase, or a lesser amount determined by our board of directors.

     Our 1996 Stock Plan provides for the grant of incentive stock options (as
defined in Section 422 of the Internal Revenue Code) to employees and
nonstatutory stock options, stock purchase rights and stock bonus rights to
employees, directors and consultants. This plan may be administered by the board
of directors or a committee appointed by the board. The option administration
committee may make final and binding determinations regarding the terms and
conditions of the awards granted, including the exercise price, the number of
shares subject to the award and the exercisability thereof, forms of agreement
for use under the plan and interpretation of plan terms.

     The exercise price of incentive stock options granted under the 1996 Stock
Plan must be at least equal to the fair market value of our common stock on the
date of grant. However, for any employee holding more than 10% of the voting
power of all classes of our stock, the exercise price will be no less than 110%
of the fair market value. The exercise price of nonqualified stock options for
any person holding more than 10% of the voting power of all classes of our
stock, including the stock of any parent or subsidiary, the exercise price will
be no less than 110% of the fair market value. For any other service provider,
the exercise price of a non-qualified option will be no less than 85% of the
fair market value. The maximum term of options granted under the 1996 Stock Plan
is ten years, except that options granted to officers, directors and consultants
share a maximum term of five years.

     An optionee whose relationship with us or any related corporation ceases
for any reason, other than death or total and permanent disability, may exercise
options in the three-month period following such cessation, or such other period
of time as determined by the administrator, unless such options terminate or
expire sooner, or for nonstatutory stock options, later, by their terms. The
three-month period is extended to twelve months for terminations due to death or
total and permanent disability. In the event of our merger, sale or
reorganization into another corporation which results in a change of control,
the successor company may either assume outstanding options or issue substitute
options. If any options are not assumed or substituted, the options will
terminate. The 1996 Stock Plan will terminate in November 2006, unless sooner
terminated by the board of directors.

     The board of directors may also grant stock purchase rights to employees
and consultants under the 1996 Stock Plan. Such grants are made pursuant to a
restricted stock purchase agreement, and the price to be paid for the shares
granted thereunder is determined by the administrator. We are generally granted
a repurchase option exercisable on the voluntary or involuntary termination of
the purchaser's employment with us for any reason, including death or
disability. The repurchase price shall be the original purchase price paid by
the purchaser. The repurchase option shall lapse at a rate determined by the
administrator. Once the stock purchase right has been exercised, the purchaser
shall have the rights equivalent to those of a stockholder.

2000 Employee Stock Purchase Plan

     Our board of directors adopted our 2000 Employee Stock Purchase Plan in
December 1999. This plan provides our employees with an opportunity to purchase
our common stock through accumulated payroll deductions.

     A total of 200,000 shares of common stock has been reserved for issuance
under the purchase plan. In addition, the purchase plan provides for annual
increases in the number of shares available for issuance under the purchase plan
on the first day of each fiscal year, beginning with fiscal 2001,

                                       51
<PAGE>   54

equal to the lesser of 1% of the outstanding shares of common stock on the first
day of the fiscal year or 400,000 shares or such lesser amount as may be
determined by the board.

     The board of directors or a committee appointed by the board administers
the purchase plan. The board or its committee has full and exclusive authority
to interpret the terms of the purchase plan and determine eligibility.

     Employees are eligible to participate if they are customarily employed by
us or any participating subsidiary for at least 20 hours per week and more than
five months in any calendar year. However, an employee may not be granted an
option to purchase stock under the purchase plan if such an employee:

     - immediately after grant owns stock possessing five percent or more of the
       total combined voting power or value of all classes of our capital stock,
       or

     - whose rights to purchase stock under all employee stock purchase plans of
       ours accrues at a rate which exceeds $25,000 worth of stock for each
       calendar year.

     The purchase plan, which is intended to qualify under Section 423 of the
Internal Revenue Code of 1986, as amended, contains consecutive, overlapping
24-month offering periods. Each offering period includes four six-month purchase
periods. The offering periods generally start on the first trading day on or
after May 1 and November 1 of each year, except for the first such offering
period, which will commence on the first trading day on or after the effective
date of this offering and will end on the last trading day on or before November
1, 2001.

     The purchase plan permits participants to purchase common stock through
payroll deductions of up to 10% of the participant's "compensation."
Compensation is defined as the participant's base straight time gross earnings
and commissions but excludes payments for overtime, shift premium payments,
incentive compensation, incentive payments, bonuses and other compensation. The
maximum number of shares a participant may purchase during a single offering
period is 5,000 shares.

     Amounts deducted and accumulated by the participant are used to purchase
shares of common stock at the end of each offering period. The price of stock
purchased under the purchase plan is 85% of the lower of the fair market value
of the common stock at the beginning or end of the offering period. If the fair
market value at the end of a purchase period is less than the fair market value
at the beginning of the offering period, participants will withdraw from the
current offering period following the exercise and will automatically re-enroll
in a new offering period. Participants may end their participation at any time
during an offering period, and they will be paid their payroll deductions to
date. Participation ends automatically upon termination of employment with us.

     A participant may not transfer rights granted under the purchase plan other
than by will, the laws of descent and distribution or as otherwise provided
under the purchase plan.

     The purchase plan provides that, if we merge with or into another
corporation or sell substantially all of our assets, a successor corporation may
assume or substitute for each outstanding purchase right. If the successor
corporation refuses to assume or substitute for the outstanding purchase rights,
the offering period then in progress will be shortened, and a new exercise date
will be set.

     The purchase plan will terminate in 2009. However, the board of directors
has the authority to amend or terminate the purchase plan, except that, subject
to some exceptions described in the purchase plan, no such action may adversely
affect any outstanding rights to purchase stock under the purchase plan.

                                       52
<PAGE>   55

401(k) PLAN

     In April 1997, our board of directors adopted a Retirement Savings and
Investment Plan covering our full-time employees located in the United States.
This plan is intended to qualify under Section 401(k) of the Internal Revenue
Code of 1986, as amended, so that contributions to this plan by employees, and
the investment earnings thereon, are not taxable to employees until withdrawn.
Pursuant to this plan, employees may elect to reduce their current compensation
by up to the lesser of 20% of their annual compensation or the statutorily
prescribed annual limit ($10,000 in 1999) and to have the amount of such
reduction contributed to this plan. We do not currently make additional matching
contributions on behalf of plan participants.

CHANGE OF CONTROL AGREEMENTS

     We have entered into a change of control agreement with Michael Pope, our
chief financial officer. In the event of a change in our control and the actual
termination of Mr. Pope's employment or Mr. Pope's resignation following a
reduction in his responsibilities or compensation or a relocation of his place
of employment, the vesting of all outstanding stock options issued to Mr. Pope
will be accelerated. Mr. Pope will not be entitled to accelerated vesting if we
terminate his employment for cause, which includes acts of dishonesty or willful
misconduct.

LIMITATIONS ON LIABILITY AND INDEMNIFICATION

     Our certificate of incorporation limits the liability of directors to the
maximum extent permitted by Delaware law. Delaware law provides that directors
of a corporation will not be personally liable for monetary damages for breach
of their fiduciary duties as directors, except liability for the following:

     - any breach of their duty of loyalty to the corporation or its
       stockholders;

     - acts or omissions not in good faith or involving intentional misconduct
       or a knowing violation of law;

     - unlawful payments of dividends or unlawful stock repurchases or
       redemptions; or

     - any transaction from which the director derived an improper personal
       benefit.

     This limitation of liability does not apply to liabilities arising under
the federal securities laws and does not affect the availability of equitable
remedies such as injunctive relief or rescission.

     Our certificate of incorporation and bylaws provide that we shall indemnify
our directors and executive officers and may indemnify our other officers and
employees and other agents to the fullest extent permitted by law. We believe
that indemnification under our bylaws covers at least negligence and gross
negligence on the part of indemnified parties. Our bylaws also permit us to
secure insurance on behalf of any officer, director, employee or other agent for
any liability arising out of his or her actions in such capacity, regardless of
whether the bylaws would permit indemnification.

     We have entered into agreements to indemnify our directors, executive
officers and controller, in addition to the indemnification provided for in our
bylaws. These agreements, among other things, provide for indemnification of our
directors and executive officers for certain expenses (including attorneys'
fees), judgments, fines and settlement amounts incurred by any such person in
any action or proceeding, including any action by or in our rights, arising out
of such person's services as a director or executive officer to us, any of our
subsidiaries or any other company or enterprise to which the person provides
services at our request. We believe that these provisions and agreements are
necessary to attract and retain qualified persons as directors and executive
officers.

                                       53
<PAGE>   56

                       TRANSACTIONS WITH RELATED PARTIES

PURCHASES OF STOCK

     We sold 1,544,400 shares of our common stock to Peter J. Goettner, our
President and Chief Executive Officer, at a per share price of $0.001, in May
1996. We sold 1,069,200 shares of our common stock to Umberto Milletti, our
General Manager of Products, at a per share price of $0.001, in May 1996. We
sold 1,346,400 shares of our common stock to Steven C. Zahm, our Vice President,
at a per share price of $0.001, in May 1996.

     We sold an aggregate of 3,184,000 shares of our Series A preferred stock,
at a per share price of $0.50, in August 1996 for aggregate proceeds of $1.6
million. We sold an aggregate of 7,726,668 shares of our Series B preferred
stock, at a per share price of $0.75, in June 1997 for aggregate proceeds of
$5.8 million. We sold an aggregate of 7,904,306 shares of our Series C and
Series C-1 preferred stock, at a per share price of $1.50, in November 1998,
February 1999 and June 1999 for aggregate proceeds of $11.9 million. We sold an
aggregate of 3,999,617 shares of our Series D preferred stock, at a per share
price of $6.50, in November 1999 for aggregate proceeds of $26.0 million. Each
of these financings involved other investors that were not related parties. The
following executive officers, directors or holders of more than five percent of
our voting securities purchased preferred stock in these financings in the
amounts set forth below.

<TABLE>
<CAPTION>
                                                                  PREFERRED STOCK
                                                    -------------------------------------------
              PREFERRED STOCKHOLDER                 SERIES A   SERIES B    SERIES C    SERIES D
              ---------------------                 --------   ---------   ---------   --------
<S>                                                 <C>        <C>         <C>         <C>
  TI Ventures, L.P................................  666,667    1,333,334     777,778   307,693
  Adobe Ventures, L.P.............................  666,666    1,333,334     777,778   307,693
  H&Q Digital Think Investors, L.P................  666,667    1,333,334     598,748   261,432
  The Walden Group................................       --    2,000,000     500,000   200,000
  Torstar Corporation.............................       --           --   2,000,000    76,923
  Peter J. Goettner...............................   30,000           --          --        --
  William H. Lane, III............................   50,000       20,000          --     3,077
  E. Follett Carter...............................       --           --      80,000        --
  Michael W. Pope.................................       --           --          --    15,385
</TABLE>

     Samuel D. Kingsland, one of our directors, is a Manager of the General
Partner of TI Ventures, L.P., a Limited Partner of the General Partner of Adobe
Ventures, L.P., and a Manager of the General Partner of H&Q Digital Think
Investors, L.P., each of which is a greater than 5% stockholder. Mr. Kingsland
disclaims beneficial ownership of the securities held by each of these entities.

     Steven L. Eskenazi, one of our directors, is a General Partner of The
Walden Group. The Walden Group consists of Walden Media and Information
Technology Fund, L.P., Walden-SBIC, L.P., Walden EDB Partners, L.P., Walden EDB
Partners II, L.P. and Walden Technology Ventures II, L.P. Mr. Eskenazi disclaims
beneficial ownership of the securities held by each of these entities.

     Each share of our preferred stock will convert into one share of common
stock upon the completion of this offering.

     Investor Rights Agreement. The preferred stockholders described above have
entered into an agreement with us, pursuant to which these and other preferred
stockholders will have registration rights with respect to their shares of
common stock following this offering. For additional information regarding these
registration rights, please see "Description of Capital Stock -- Registration
Rights of Certain Holders." Upon the completion of this offering, all shares of
our outstanding preferred stock will be automatically converted into an equal
number of shares of common stock.

                                       54
<PAGE>   57

     We have entered into indemnification agreements with our directors and
officers for the indemnification of and advancement of expenses to these persons
to the full extent permitted by law. We also intend to execute these agreements
with our future directors and officers.

     On various occasions during 1999 and the two preceding fiscal years, we
granted the following options to purchase our common stock to the following
executive officers, directors and stockholders who beneficially own five percent
or more of our securities:

<TABLE>
<CAPTION>
                                                                           NUMBER OF     EXERCISE
                          NAME                            DATE OF GRANT     OPTIONS     PRICE/SHARE
- --------------------------------------------------------  -------------    ---------    -----------
<S>                                                       <C>              <C>          <C>
Peter J. Goettner.......................................      4/1/98         75,000       $0.075
                                                             1/12/99         75,000        0.250
                                                            10/15/99        600,000        1.500

Umberto Milletti........................................     6/19/97        200,000        0.050
                                                              4/1/98         50,000        0.075
                                                             1/12/99         75,000        0.250

Steven C. Zahm..........................................      4/1/98         50,000        0.075
                                                             1/12/99         75,000        0.250

Michael W. Pope.........................................    10/27/99        275,000        1.500

Todd A. Clyde...........................................      4/1/98        100,000        0.075
                                                              2/9/99        125,000        0.500
                                                            10/15/99         75,000        1.500

J. Adriaan Theron.......................................     3/12/99        250,000        0.500

Lyle E. Nevels..........................................     5/13/98         50,000        0.075
                                                             1/12/99         20,000        0.250
                                                             6/11/99         50,000        0.750

William H. Lane, III....................................    11/21/96          5,000        0.050
                                                            10/15/99         40,000        1.500

E. Follet Carter........................................     7/12/99         40,000        1.000
</TABLE>

     In February 1999, we entered into an agreement with Adobe Systems
Incorporated, a limited partner of Adobe Ventures, L.P., a holder of 5% or more
of our shares of common stock, for the provision of custom course services
relating to project management, development of course content, production of
courseware and delivery of online courses via the Internet. Under the agreement
we are providing these course development services on our standard terms. The
agreement will continue until February 16, 2002 unless terminated earlier. In
fiscal 1999, we generated revenues of $110,000 under our agreement with Adobe.

     In 1997, we entered into an agreement with Texas Instruments Incorporated,
a limited partner of TI Ventures, L.P., a holder of 5% or more of our shares of
common stock, for the provision of services relating to project management
resources and development of course syllabus for a Texas Instrument's course of
instruction for delivery worldwide via the Internet. Under the agreement we are
providing these course development services on our standard terms. The agreement
will continue until December 31, 2002 unless terminated earlier. In fiscal 1999,
we generated revenues of $161,000 under our agreement with Texas Instruments.

     During fiscal 1998 and fiscal 1999, Mario M. Rosati, a member of Wilson
Sonsini Goodrich & Rosati, our outside legal counsel, was a director of ours. We
paid legal fees of $28,600 in fiscal 1998 and $123,000 in fiscal 1999 to Wilson
Sonsini Goodrich & Rosati.

                                       55
<PAGE>   58

                             PRINCIPAL STOCKHOLDERS

     The following table sets forth information regarding the beneficial
ownership of our common stock as of December 31, 1999, by the following
individuals or groups:

     - each person, or group of affiliated persons, whom we know beneficially
       owns more than 5% of our outstanding stock;

     - each Named Executive Officer;

     - each of our directors; and

     - all of our directors and executive officers as a group.

     Unless otherwise indicated, the address for each stockholder on this table
is c/o DigitalThink, Inc., 1098 Harrison Street, San Francisco, California
94103. Except as otherwise noted, and subject to applicable community property
laws, to the best of our knowledge, the persons named in this table have sole
voting and investing power with respect to all of the shares of common stock
held by them.

     This table lists applicable percentage ownership based on 27,374,789 shares
of common stock outstanding as of December 31, 1999, as adjusted to reflect the
conversion of all outstanding shares of preferred stock upon the closing of this
offering, and also lists applicable percentage ownership based on 33,143,313
shares of common stock outstanding after completion of this offering and the
private placement. Options to purchase shares of our common stock that are
exercisable within 60 days of December 31, 1999 are deemed to be beneficially
owned by the person holding these options for the purpose of computing
percentage ownership of that person, but are not treated as outstanding for the
purpose of computing any other person's ownership percentage.

<TABLE>
<CAPTION>
                                                                        PERCENT BENEFICIALLY OWNED
                                                 NUMBER OF SHARES    --------------------------------
     NAME AND ADDRESS OF BENEFICIAL OWNER       BENEFICIALLY OWNED   BEFORE OFFERING   AFTER OFFERING
     ------------------------------------       ------------------   ---------------   --------------
<S>                                             <C>                  <C>               <C>
Samuel D. Kingsland(1)........................       9,031,124             33.0%             27.3%
  H&Q Venture Associates, LLC
  One Bush Street
  San Francisco, CA 94104
TI Ventures, L.P..............................       3,085,472             11.3               9.3
  H&Q Venture Associates, LLC
  One Bush Street
  San Francisco, CA 94104
H&Q Digital Think Investors, L.P.(2)..........       2,996,662             11.0               9.0
  H&Q Venture Associates, LLC
  One Bush Street
  San Francisco, CA 94104
Adobe Ventures, L.P.(3).......................       2,948,990             10.8               8.9
  H&Q Venture Associates, LLC
  One Bush Street
  San Francisco, CA 94104
The Walden Group(4)...........................       2,700,000              9.9               8.2
  750 Battery Street, Suite 700
  San Francisco, CA 94111
Steven L. Eskenazi(5).........................       2,700,000              9.9               8.2
  The Walden Group
  750 Battery Street, Suite 700
  San Francisco, CA 94111
Torstar Corporation...........................       2,076,923              7.6               6.3
  One Young Street, Sixth Floor
  Toronto, Canada M5E1P9
  Attn: David Wetherald
</TABLE>

                                       56
<PAGE>   59

<TABLE>
<CAPTION>
                                                                        PERCENT BENEFICIALLY OWNED
                                                 NUMBER OF SHARES    --------------------------------
     NAME AND ADDRESS OF BENEFICIAL OWNER       BENEFICIALLY OWNED   BEFORE OFFERING   AFTER OFFERING
     ------------------------------------       ------------------   ---------------   --------------
<S>                                             <C>                  <C>               <C>
Peter J. Goettner(6)..........................       1,604,087              5.9               4.8
Steven C. Zahm(7).............................       1,411,129              5.2               4.3
Umberto Milletti(8)...........................       1,245,762              4.5               3.7
Todd A. Clyde(9)..............................          85,417                *                 *
Michael W. Pope...............................          84,134                *                 *
E. Follett Carter.............................          80,000                *                 *
William H. Lane, III..........................          78,077                *                 *
Lyle E. Nevels(10)............................          35,625                *                 *
Michael W. Lodato.............................          15,385                *                 *
All directors and executive officers as a
  group (10 persons)..........................      16,297,928             58.9%             48.7%
</TABLE>

- -------------------------
  *  Less than 1% of the outstanding shares of common stock.

 (1) Includes 3,085,472 shares held by TI Ventures, L.P., 282,828 shares held by
     Adobe Ventures, L.P., 43,512 shares held by Adobe Ventures III, L.P. and
     17,172 shares held by H&Q Adobe Ventures Management, L.P., 116,667 shares
     held by H&Q Adobe Ventures Management II, LLC, 2,860,181 shares held by H&Q
     Digital Think Investors, L.P. and 2,642 shares held by HQVA Adobe Ventures
     Management III, LLC. Mr. Kingsland disclaims beneficial ownership of such
     shares.

 (2) Includes 17,172 shares held by H&Q Adobe Ventures Management, L.P., 116,667
     shares held by H&Q Adobe Ventures Management II, LLC, 2,860,181 shares held
     by H&Q Digital Think Investors, L.P. and 2,642 shares held by HQVA Adobe
     Ventures Management III, LLC.

 (3) Includes 282,828 shares held by Adobe Ventures, L.P., 43,512 shares held by
     Adobe Ventures III, L.P. and 2,622,650 shares held by Adobe Incentive
     Partners.

 (4) Includes 1,550,000 shares held by Walden Media Information Technology Fund,
     L.P., 220,000 shares held by Walden EDB Partners, L.P., 17,600 shares held
     by Walden EDB Partners II, L.P., 765,727 shares held by Walden-SBIC, L.P.
     and 146,673 shares held by Walden Technology Ventures II, L.P.

 (5) Includes 1,550,000 shares held by Walden Media Information Technology Fund,
     L.P., 220,000 shares held by Walden EDB Partners, L.P., 17,600 shares held
     by Walden EDB Partners II, L.P., 765,727 shares held by Walden-SBIC, L.P.
     and 146,673 shares held by Walden Technology Ventures II, L.P. Mr. Eskenazi
     disclaims beneficial ownership of such shares.

 (6) Includes 53,124 stock options exercisable within 60 days of December 31,
     1999 and 75,000 shares beneficially owed by the Goettner-Shmunes 1999
     Children's Trust UTA Dated July 26, 1999.

 (7) Includes 43,229 stock options exercisable within 60 days of December 31,
     1999 and 100,000 shares held by the Zahm Children's Trust Dated September
     3, 1999.

 (8) Includes 168,562 stock options exercisable within 60 days of December 31,
     1999, 839,200 shares held by the Umberto Milletti and Julie Milletti Trust
     Dated March 10, 1999 and 200,000 shares held by Vincent Vitiello, Trustee
     of the Milletti Children's Trust UTA Dated August 13, 1999.

 (9) Includes 27,084 stock options exercisable within 60 days of December 31,
     1999.

(10) Includes 10,917 stock options exercisable within 60 days of December 31,
     1999.

(11) Includes 312,916 stock options exercisable within 60 days of December 31,
     1999.

                                       57
<PAGE>   60

                          DESCRIPTION OF CAPITAL STOCK

GENERAL

     Our certificate of incorporation that becomes effective upon the closing of
this offering authorizes the issuance of up to 100,000,000 shares of common
stock, $0.001 par value, and authorizes the issuance of 10,000,000 shares of
undesignated preferred stock, no par value. From time to time, our board of
directors may establish the rights and preferences of the preferred stock. As of
December 31, 1999, 4,560,199 shares of common stock were issued and outstanding
and held by 79 stockholders, and 22,814,590 shares of preferred stock were
issued and outstanding and held by 70 stockholders. Upon the closing of this
offering, all outstanding shares of preferred stock will convert into an
aggregate of 22,814,590 shares of common stock. There will be 33,143,313 shares
of our common stock outstanding, assuming no exercise of the underwriters'
over-allotment option and assuming no exercise after December 31, 1999 of
outstanding options or warrants, after giving effect to the sale of the shares
of common stock in this offering and the private placement. The following is a
summary description of our capital stock. We encourage you to refer to our
certificate of incorporation and bylaws, which are included as exhibits to the
registration statement of which this prospectus forms a part, and applicable
provisions of Delaware law for a more complete description.

COMMON STOCK

     Each holder of common stock is entitled to one vote for each share held on
all matters to be voted upon by the stockholders and there are no cumulative
voting rights. Subject to preferences that may be applicable to any outstanding
preferred stock, holders of common stock are entitled to receive ratably such
dividends, if any, as may be declared time to time by the board of directors out
of funds legally available for that purpose. See "Dividend Policy." In the event
of a liquidation, dissolution or winding up of DigitalThink, the holders of
common stock are entitled to share in our assets remaining after the payment of
liabilities and the satisfaction of any liquidation preference granted to the
holders of any outstanding shares of preferred stock. Holders of common stock
have no preemptive or conversion rights or other subscription rights. There are
no redemption or sinking fund provisions applicable to the common stock. All
outstanding shares of common stock are fully paid and nonassessable. The rights,
preferences and privileges of the holders of common stock are subject to, and
may be adversely affected by the rights of the holders of shares of any series
of preferred stock that we may designate in the future.

PREFERRED STOCK

     The board of directors has the authority, without action by the
stockholders, to designate and issue preferred stock in one or more series and
to designate the rights, preferences and privileges of each series, which may be
greater than the rights of the common stock. It is not possible to state the
actual effect of the issuance of any shares of preferred stock upon the rights
of holders of the common stock until the board of directors determines the
specific rights of the holders of such preferred stock. However, the effects
might include, among other things:

     - restricting dividends on the common stock;

     - diluting the voting power of the common stock;

     - impairing the liquidation rights of the common stock; or

     - delaying or preventing a change in our control without further action by
       the stockholders.

                                       58
<PAGE>   61

     Upon the closing of this offering, no shares of preferred stock will be
outstanding, and we have no present plans to issue any shares of preferred
stock.

     In January 2000, we entered into a stock purchase agreement with GE Capital
Equity Investments, Inc., under which, contingent upon and immediately following
the completion of this offering, GE Capital agreed to invest $10,000,000 in a
private placement of shares of our common stock at a price per share equal to
93% of the initial public offering price per share. In January 2000, we also
entered into a stock purchase agreement with Tenet Healthcare under which,
contingent upon and immediately following the completion of this offering, Tenet
Healthcare agreed to invest $4,000,000 in a private placement of shares of our
common stock at a price per share equal to 93% of the initial public offering
price per share.

REGISTRATION RIGHTS OF CERTAIN HOLDERS

     After this offering, holders of 22,814,590 shares of common stock
outstanding prior to the private placement and this offering (the "registrable
securities") or their transferees are entitled to certain rights with respect to
the registration of such shares under the Securities Act. These rights are
provided under the terms of an agreement between DigitalThink and the holders of
the registrable securities. Beginning 180 days following the date of this
prospectus, holders of at least 30% of the registrable securities may require on
no more than two occasions, that we use our best efforts to register the
registrable securities for public resale. We are obligated to register these
shares only if the outstanding registrable securities have an anticipated public
offering price of at least $10,000,000. Also, holders of registrable securities
may require, no more than once during any six-month period, that we register
their shares for public resale on Form S-3 or similar short-form registration if
the value of the securities to be registered is at least $1,000,000.
Furthermore, in the event we elect to register any of our shares of common stock
for purposes of effecting any public offering, the holders of registrable
securities are entitled to include their shares of common stock in that
registration, but we may reduce the number of shares proposed to be registered
in view of market conditions. These registration rights have been waived with
respect to this offering. DigitalThink will bear all expenses in connection with
any registration, other than underwriting discounts and commissions. All
registration rights will terminate five years following the consummation of this
offering provided that the aggregate proceeds of such registration exceed
$15,000,000 at a per share issuance price of at least $8.00 per share, or with
respect to each holder of registrable securities, at such time as the holder is
entitled to sell all of the holder's then held shares in any 90-day period under
Rule 144 of the Securities Act.

     In connection with the private placement of securities with GE Capital, we
have granted registration rights to GE Capital that entitle GE Capital to
require us to register under the Securities Act the 977,517 shares it will
purchase in the private placement on the 180(th) day following the date of this
prospectus.

CERTAIN CHARTER AND BYLAW PROVISIONS AND DELAWARE LAW

     Certain provisions of Delaware law and our certificate of incorporation and
bylaws could make the following more difficult:

     - our acquisition by a tender offer;

     - our acquisition by a proxy contest; or

     - the removal of our incumbent officers and directors.

                                       59
<PAGE>   62

     These provisions, summarized below, are expected to discourage certain
types of coercive takeover practices and inadequate takeover bids. These
provisions are also designed to encourage persons seeking to acquire control of
us to first negotiate with our board. We believe that the benefits of increased
protection of our potential ability to negotiate with the proponent of an
unfriendly or unsolicited proposal to acquire or restructure outweighs the
disadvantages of discouraging such proposals because negotiation of such
proposals could result in an improvement of their terms.

Classified Board

     Our board of directors is divided into three classes. The directors in each
class will serve for a three-year term, with our stockholders electing one class
each year. This system of electing and removing directors may tend to discourage
a third party from making a tender offer or otherwise attempting to obtain
control of us, because it generally makes it more difficult for stockholders to
replace a majority of the directors.

Restrictions on Persons Able to Call Stockholder Meetings

     Under our bylaws, only the board of directors, the chairman of the board
and the president may call special meetings of stockholders.

Advance Notification of Stockholder Nominations and Proposals Required

     Our bylaws establish advance notice procedures for stockholder proposals
and the nomination of candidates for election as directors, other than
nominations made by or at the direction of the board of directors or a committee
of the board.

Delaware Anti-takeover Law

     We are subject to Section 203 of the Delaware General Corporation Law, an
anti-takeover law. In general, Section 203 prohibits a publicly held Delaware
corporation from engaging in a "business combination" with an "interested
stockholder" for a period of three years following the date the person became an
interested stockholder, unless the business combination or the transaction in
which the person became an interested stockholder is approved in a prescribed
manner. Generally, a business combination includes a merger, asset or stock
sale, or other transaction resulting in a financial benefit to the interested
stockholder. Generally, an interested stockholder is a person who, together with
its affiliates and associates, owns or within three years prior to the
determination of interested stockholder status, did own, 15% or more of a
corporation's voting stock. The existence of this provision may have an
anti-takeover effect with respect to transactions not approved in advance by the
board of directors, including discouraging attempts that might result in a
premium over the market price for the shares of common stock held by
stockholders.

Stockholder Action by Written Consent Eliminated

     Our certificate of incorporation eliminates the right of stockholders to
act by written consent without a meeting.

No Cumulative Voting

     Our certificate of incorporation and bylaws do not provide for cumulative
voting in the election of directors.

                                       60
<PAGE>   63

Undesignated Preferred Stock

     The authorization of undesignated preferred stock makes it possible for the
board of directors to issue preferred stock with voting or other rights or
preferences that could impede the success of any attempt to change our control.
These and other provisions may have the effect of deferring hostile takeovers or
delaying changes in our control or management.

Amendment of Charter Provisions Require Supermajority Vote

     The amendment of any of the above provisions would require approval by
holders of at least 66 2/3% of the outstanding common stock.

TRANSFER AGENT AND REGISTRAR

     The transfer agent and registrar for the common stock is Norwest Bank
Minnesota N.A. Norwest's telephone number for stockholder inquiries is (800)
468-9716.

                                       61
<PAGE>   64

                        SHARES ELIGIBLE FOR FUTURE SALE

     Prior to this offering, there has been no market for our common stock, and
we cannot assure you that a significant public market for the common stock will
develop or be sustained after this offering. Future sales of substantial amounts
of common stock, including shares issued upon exercise of outstanding options,
in the public market following this offering could adversely affect market
prices prevailing from time to time and could impair our ability to raise
capital through sale of our equity securities. As described below, no shares
currently outstanding will be available for sale immediately after this offering
because of certain contractual restrictions on resale. Sales of substantial
amounts of our common stock in the public market after the restrictions lapse
could adversely affect the prevailing market price and our ability to raise
equity capital in the future.

     Upon completion of this offering and the private placement, we will have
outstanding 33,143,313 shares of common stock based upon shares outstanding as
of December 31, 1999, assuming no exercise of the underwriters' over-allotment
option and no exercise of outstanding options that do not expire prior to
completion of this offering. Of these shares, the 4,400,000 shares sold in this
offering will be freely tradable without restriction under the Securities Act,
except for any shares purchased by our "affiliates" as Rule 144 under the
Securities Act defines that term. The remaining 28,743,313 shares of common
stock held by existing stockholders and investors in the private placement are
"Restricted Shares" as Rule 144 defines that term. These Restricted Shares are
subject to lock-up agreements providing that, with certain limited exceptions,
the stockholder will not offer, sell, contract to sell or otherwise dispose of
any common stock or any securities that are convertible into common stock for a
period of 180 days after the date of this prospectus without the prior written
consent of Credit Suisse First Boston Corporation. As a result of these lock-up
agreements, notwithstanding possible earlier eligibility for sale under the
provisions of Rules 144, 144(k) and 701, none of these shares will be resellable
until 181 days after the date of this prospectus.

     Assuming the initial public offering price is $11.00 per share, a private
placement of 1,368,524 shares will occur immediately following the closing of
this offering. These shares will become eligible for sale in the public market
one year from the date of this prospectus. GE Capital Equity Investments, one of
the purchasers in the private placement, has registration rights for the shares
purchased in the private placement. For additional information regarding these
registration rights, please see "Description of Capital Stock -- Registration
Rights."

     The remaining 27,374,789 shares of our common stock will be eligible for
sale in the public market approximately when indicated in the following table:

<TABLE>
<S>                                                           <C>
At the effective date.......................................           0
181 days after the effective date...........................  23,377,182
More than 181 days after the effective date.................   3,997,607
</TABLE>

     All of the shares eligible for sale 181 days after the effective date are
subject to volume limitations under Rule 144, except 8,560,662 shares eligible
for future sale under Rule 144(k) and 588,924 shares eligible for sale under
Rule 701.

     In addition, as of December 31, 1999, there were options outstanding to
purchase 4,017,729 shares of common stock, some of which will be exercised prior
to this offering. After this offering, we intend to file a registration
statement on Form S-8 registering shares of common stock subject to outstanding
options or reserved for future issuance under our stock plans. However, all
options are subject to lock-up agreements. Credit Suisse First Boston
Corporation may, in their sole discretion and at any time without notice,
release all or any portion of the securities subject to lock-up agreements.

                                       62
<PAGE>   65

     In general, under Rule 144 as currently in effect, beginning 90 days after
the date of this prospectus, a person who has beneficially owned Restricted
Shares for at least one year, including the holding period of any prior owner
except an affiliate, would be entitled to sell within any three-month period a
number of shares that does not exceed the greater of:

     - 1% of the number of shares of common stock then outstanding which will
       equal approximately 250,000 shares immediately after this offering; or

     - the average weekly trading volume of the common stock during the four
       calendar weeks preceding the filing of a Form 144 with respect to such
       sale.

     Sales under Rule 144 are also subject to certain manner of sale provisions
and notice requirements and to the availability of current public information
about us. Under Rule 144(k), a person who is not deemed to have been an
affiliate of ours at any time during the three months preceding a sale, and who
has beneficially owned the shares proposed to be sold for at least two years
including the holding period of any prior owner except an affiliate, is entitled
to sell such shares without complying with the manner of sale, public
information, volume limitation or notice provisions of Rule 144.

     Rule 701, as currently in effect, permits resales of shares in reliance
upon Rule 144 but without compliance with certain restrictions, including the
holding period requirement, of Rule 144. Any employee, officer or director of or
consultant to DigitalThink who purchased shares pursuant to a written
compensatory plan or contract may be entitled to rely on the resale provisions
of Rule 701. Rule 701 permits affiliates to sell their Rule 701 shares under
Rule 144 without complying with the holding period requirements of Rule 144.
Rule 701 further provides that non-affiliates may sell such shares in reliance
on Rule 144 without having to comply with the holding period, public
information, volume limitation or notice provisions of Rule 144. All holders of
Rule 701 shares are required to wait until 90 days after the date of this
prospectus before selling such shares or until expiration of lock-ups, as
discussed above.

     Also, beginning six months after the date of this offering, holders of
23,792,107 Restricted Shares will be entitled to certain rights with respect to
registration of such shares for sale in the public market. See "Description of
Capital Stock -- Registration Rights." Registration of such shares under the
Securities Act would result in such shares becoming freely tradable without
restriction under the Securities Act, except for shares purchased by affiliates,
immediately upon the effectiveness of such registration.

                                       63
<PAGE>   66

                                  UNDERWRITING

     Under the terms and subject to the conditions contained in an underwriting
agreement dated                      , 2000 we have agreed to sell to the
underwriters named below, for whom Credit Suisse First Boston Corporation, Chase
Securities Inc., and FleetBoston Robertson Stephens Inc. are acting as
representatives, the following respective numbers of shares of common stock:

<TABLE>
<CAPTION>
                                                               Number
                        Underwriter                           of Shares
                        -----------                           ---------
<S>                                                           <C>
Credit Suisse First Boston Corporation......................
Chase Securities Inc........................................
FleetBoston Robertson Stephens Inc..........................
                                                              ---------
          Total.............................................  4,400,000
                                                              =========
</TABLE>


     Chase H&Q is the tradename under which Chase Securities, Inc. does
business.


     The underwriting agreement provides that the underwriters are obligated to
purchase all the shares of common stock in the offering if any are purchased,
other than those shares covered by the over-allotment option described below.
The underwriting agreement also provides that if an underwriter defaults, the
purchase commitments of non-defaulting underwriters may be increased or the
offering of common stock may be terminated.

     We have granted to the underwriters a 30-day option to purchase on a pro
rata basis up to 660,000 additional shares at the initial public offering price
less the underwriting discounts and commissions. The option may be exercised
only to cover any over-allotments of common stock.

     The underwriters propose to offer the shares of common stock initially at
the public offering price on the cover page of this prospectus and to selling
group members at that price less a concession of $     per share. The
underwriting fee will be determined in negotiations between us and the
underwriters at the time of pricing. The amount of the fee, which will be
calculated as a percentage of the initial public offering price, is not yet
known, but we do not expect it to exceed 7% of the gross proceeds of the
offering. The underwriters and selling group members may allow a discount of
$     per share on sales to other broker/dealers. After the initial public
offering, the public offering price and concession and discount to
broker/dealers may be changed by the representatives.

     The following table summarizes the compensation and estimated expenses we
will pay. The compensation we will pay to the underwriters will consist solely
of the underwriting discount, which is equal to the initial public offering
price per share of common stock less the amount the underwriters pay to us per
share of common stock.

<TABLE>
<CAPTION>
                                                  Per Share                           Total
                                       -------------------------------   -------------------------------
                                          Without            With           Without            With
                                       Over-allotment   Over-allotment   Over-allotment   Over-allotment
                                       --------------   --------------   --------------   --------------
<S>                                    <C>              <C>              <C>              <C>
Underwriting Discounts and
  Commissions paid by us.............     $                $                $                $
Expenses payable by us...............     $                $                $                $
</TABLE>

                                       64
<PAGE>   67

     The principal components of the offering expenses payable by us, which are
estimated at $700,000, will include the fees and expenses of our accountants and
attorneys, the fees of our registrar and transfer agent, the cost of printing
this prospectus, The Nasdaq Stock Market listing fee and filing fees paid to the
Securities and Exchange Commission and the National Association of Securities
Dealers, Inc.

     The underwriters have informed us that they do not expect discretionary
sales to exceed 5% of the shares of common stock being offered.

     Chase Securities Inc., one of the underwriters, may be deemed to be our
affiliate. The offering is, therefore, being conducted in accordance with the
applicable provisions of Rule 2720 of the National Association of Securities
Dealers, Inc. Conduct Rules. Rule 2720 requires that the initial public offering
price of the shares of common stock not be higher than that recommended by a
"qualified independent underwriter" meeting certain standards. Accordingly,
Credit Suisse First Boston Corporation is assuming the responsibilities of
acting as the qualified independent underwriter in pricing the offering and
conducting due diligence. The initial public offering price of the shares of
common stock is no higher than the price recommended by Credit Suisse First
Boston Corporation.

     We and our executive officers, directors and other of our security holders
have agreed that we will not offer, sell, contract to sell, pledge or otherwise
dispose of, directly or indirectly, or file with the Securities and Exchange
Commission a registration statement under the Securities Act relating to, any
shares of common stock or securities convertible into or exchangeable or
exercisable for any common stock, or publicly disclose the intention to make any
offer, sale, pledge disposition or filing without the prior written consent of
Credit Suisse First Boston Corporation for a period of 180 days after the date
of this prospectus, except in the case of issuances pursuant to the exercise of
employee stock options outstanding on the date hereof. We can, however, issue
stock pursuant to the exercise of currently outstanding options.

     The underwriters have reserved for sale, at the initial public offering
price up to 600,000 shares of the common stock for executive officers, directors
and persons associated with some of our customers and suppliers, who have
expressed an interest in purchasing common stock in this offering. The
underwriters may also reserve shares to sell to customers and potential
customers. The number of shares available for sale to the general public in this
offering will be reduced to the extent these persons or entities purchase the
reserved shares. Any reserved shares not so purchased will be offered by the
underwriters to the general public on the same terms as the other shares.

     We have agreed to indemnify the underwriters against liabilities under the
Securities Act, or contribute to payments which the underwriters may be required
to make in that respect.

     We have made application to list the shares of common stock on The Nasdaq
Stock Market's National Market under the symbol "DTHK."

     H&Q Digital Think Investors, L.P. and Hambrecht & Quist Employee Venture
Fund, LP II, affiliates of Chase Securities Inc., one of the representatives of
the underwriters, holds shares of preferred stock of DigitalThink that will
convert into 2,872,980 shares of common stock upon the closing of the offering.
The decision of Chase Securities Inc. to distribute the common stock was made
independent of H&Q Digital Think Investors, L.P. and Hambrecht & Quist Employee
Venture Fund, LP II, which entities had no involvement in determining whether or
when to distribute our common stock in this offering or the terms of this
offering. Chase Securities Inc. will not receive any benefit from this offering
other than its portion of the underwriting fee as paid by us.

                                       65
<PAGE>   68

     Prior to this offering, there has been no public market for our common
stock. The initial public offering price will be determined by negotiation
between us and the underwriters. The principal factors to be considered in
determining the public offering price include:

     - the information in this prospectus and otherwise available to the
       underwriters;

     - the history and the prospects for the industry in which we will compete;

     - the ability of our management;

     - the prospects for our future earnings;

     - the present state of our development and our current financial condition;

     - the general condition of the securities markets at the time of this
       offering; and

     - the recent market prices of, and the demand for, publicly traded common
       stock of generally comparable companies.

     The representatives may engage in over-allotment, stabilizing transactions,
syndicate covering transactions, and penalty bids in accordance with Regulation
M under the Exchange Act.

     - Over-allotment involves syndicate sales in excess of the offering size,
       which creates a syndicate short position.

     - Stabilizing transactions permit bids to purchase the underlying security
       so long as the stabilizing bids do not exceed a specified maximum.

     - Syndicate covering transactions involve purchases of common stock in the
       open market after the distribution has been completed in order to cover
       syndicate short positions.

     - Penalty bids permit the representatives to reclaim a selling concession
       from a syndicate member when the common stock originally sold by the
       syndicate member is purchased in a syndicate covering transaction to
       cover syndicate short positions.

These stabilizing transactions, syndicate covering transactions and penalty bids
may cause the price of the common stock to be higher than it would otherwise be
in the absence of these transactions. These transactions may be effected on The
Nasdaq National Market or otherwise and, if commenced, may be discontinued at
any time.

                                       66
<PAGE>   69

                          NOTICE TO CANADIAN RESIDENTS

RESALE RESTRICTIONS

     The distribution of the common stock in Canada is being made only on a
private placement basis exempt from the requirement that we prepare and file a
prospectus with the securities regulatory authorities in each province where
trades of common stock are effected. Accordingly, any resale of the common stock
in Canada must be made in accordance with applicable securities laws which will
vary depending on the relevant jurisdiction, and which may require resales to be
made in accordance with available statutory exemptions or pursuant to a
discretionary exemption granted by the applicable Canadian securities regulatory
authority. Purchasers are advised to seek legal advice prior to any resale of
the common stock.

REPRESENTATIONS OF PURCHASERS

     Each purchaser of common stock in Canada who receives a purchase
confirmation will be deemed to represent to us and the dealer from whom the
purchase confirmation is received that (i) such purchaser is entitled under
applicable provincial securities laws to purchase the common stock without the
benefit of a prospectus qualified under the securities laws, (ii) where required
by law, such purchaser is purchasing as principal and not as agent, and (iii)
such purchaser has reviewed the text above under "Resale Restrictions."

RIGHTS OF ACTION (ONTARIO PURCHASERS)

     The securities being offered are those of a foreign issuer and Ontario
purchasers will not receive the contractual right of action prescribed by
Ontario securities law. As a result, Ontario purchasers must rely on other
remedies that may be available, including common law rights of action for
damages or rescission or rights of action under the civil liability provisions
of the U.S. federal securities laws.

ENFORCEMENT OF LEGAL RIGHTS

     All of the issuer's directors and officers as well as the experts named
herein may be located outside of Canada and, as a result, it may not be possible
for Canadian purchasers to effect service of process within Canada upon the
issuer or these persons. All or a substantial portion of the assets of the
issuer and these persons may be located outside of Canada and, as a result, it
may not be possible to satisfy a judgment against the issuer or such persons in
Canada or to enforce a judgment obtained in Canadian courts against the issuer
or persons outside of Canada.

NOTICE TO BRITISH COLUMBIA RESIDENTS

     A purchaser of common stock to whom the Securities Act (British Columbia)
applies is advised that the purchaser is required to file with the British
Columbia Securities Commission a report within ten days of the sale of any
common stock acquired by such purchaser in this offering. This report must be in
the form attached to British Columbia Securities Commission Blanket Order BOR
#95/17, a copy of which may be obtained from us. Only one report must be filed
in respect of common stock acquired on the same date and under the same
prospectus exemption.

                                       67
<PAGE>   70

TAXATION AND ELIGIBILITY FOR INVESTMENT

     Canadian purchasers of common stock should consult with their own legal and
tax advisors with respect to the tax consequences of an investment in the common
stock in their particular circumstances and with respect to the eligibility of
the common stock for investment by the purchaser under relevant Canadian
legislation.

                                 LEGAL MATTERS

     The validity of the common stock offered hereby will be passed upon for us
by Wilson Sonsini Goodrich & Rosati, Professional Corporation, Palo Alto,
California. Certain legal matters with this offering will be passed upon for the
underwriters by Morrison & Foerster, LLP, Palo Alto, California. As of the date
of this prospectus, WS Investments, an investment partnership composed of
current and former members of and persons associated with Wilson Sonsini
Goodrich & Rosati, Professional Corporation, beneficially owned an aggregate of
63,000 shares of common stock of DigitalThink. Mario M. Rosati, our secretary
and a member of our board of directors from our inception through February 1999,
is a member of Wilson Sonsini Goodrich & Rosati. Mr. Rosati owns 7,000 shares of
DigitalThink's common stock.

                                    EXPERTS

     The Financial Statements of DigitalThink, Inc. at March 31, 1998 and 1999
and for the period from April 22, 1996 (inception) through March 31, 1997 and
the years ended March 31, 1998 and 1999 included in this prospectus and the
related Financial Statement schedule included elsewhere in the registration
statement have been audited by Deloitte & Touche LLP, independent auditors, as
stated in their reports appearing herein and elsewhere in the registration
statement, and are included in reliance upon the reports of such firm given upon
their authority as experts in accounting and auditing.

                   WHERE YOU CAN FIND ADDITIONAL INFORMATION

     DigitalThink has filed with the Securities and Exchange Commission a
registration statement on Form S-1 under the Securities Act with respect to the
common stock offered hereby. This prospectus does not contain all of the
information set forth in the registration statement and the exhibits and
schedules thereto. For further information with respect to DigitalThink and our
common stock, reference is made to the registration statement and the exhibits
and schedules filed as a part thereof. Statements contained in this prospectus
as to the contents of any contract or any other document referred to are not
necessarily complete. In each instance, reference is made to the copy of such
contract or document filed as an exhibit to the registration statement, and each
such statement is qualified in all respects by such reference. Copies of the
registration statement, including exhibits and schedules thereto, may be
inspected without charge at the Securities and Exchange Commission's principal
office in Washington, D.C., or obtained at prescribed rates from the Public
Reference Section of the Securities and Exchange Commission at 450 Fifth Street,
N.W., Washington, D.C. 20549. The Securities and Exchange Commission maintains a
World Wide Web site that contains reports, proxy and information statements and
other information regarding registrants that file electronically with the
Securities and Exchange Commission. The address of the site is
http://www.sec.gov.

     Following this offering, we will become subject to the reporting
requirements of the Securities Exchange Act of 1934. Under this act, we will
file with the SEC quarter reports on Form 10-Q and annual reports on Form 10-K.
Copies of these filings will be available from the SEC, either through its
principal office and its Public Reference Section, or at the SEC's World Wide
Web site.

                                       68
<PAGE>   71

                               DIGITALTHINK, INC.

                         INDEX TO FINANCIAL STATEMENTS

<TABLE>
<CAPTION>
                                                              PAGE
                                                              ----
<S>                                                           <C>
Independent Auditors' Report................................  F-2
Balance Sheets as of March 31, 1998 and 1999 and December
  31, 1999 (unaudited)......................................  F-3
Statements of Operations for the Period from April 22, 1996
  (Inception) Through March 31, 1997, the Years Ended March
  31, 1998 and 1999 and Nine Months Ended December 31, 1998
  (unaudited) and 1999 (unaudited)..........................  F-4
Statements of Shareholders' Deficit for the Period from
  April 22, 1996 (Inception) Through March 31, 1997, the
  Years Ended March 31, 1998 and 1999 and Nine Months Ended
  December 31, 1998 (unaudited) and 1999 (unaudited)........  F-5
Statements of Cash Flows for the Period from April 22, 1996
  (Inception) Through March 31, 1997, the Years Ended March
  31, 1998 and 1999 and Nine Months Ended December 31, 1998
  (unaudited) and 1999 (unaudited)..........................  F-6
Notes to Financial Statements for the Period from April 22,
  1996 (Inception) Through March 31, 1997, the Years Ended
  March 31, 1998 and 1999 and Nine Months Ended December 31,
  1998 (unaudited) and 1999 (unaudited).....................  F-7
</TABLE>

                                       F-1
<PAGE>   72

                          INDEPENDENT AUDITORS' REPORT

To the Board of Directors and Shareholders
  of DigitalThink, Inc.

     We have audited the accompanying balance sheets of DigitalThink, Inc. as of
March 31, 1998 and 1999, and the related statements of operations, shareholders'
deficit and cash flows for the period from April 22, 1996 (inception) through
March 31, 1997 and the years ended March 31, 1998 and 1999. These financial
statements are the responsibility of the Company's management. Our
responsibility is to express an opinion on these financial statements based on
our audits.

     We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

     In our opinion, such financial statements present fairly, in all material
respects, the financial position of DigitalThink, Inc. at March 31, 1998 and
1999, and the results of its operations and its cash flows for the period from
April 22, 1996 (inception) through March 31, 1997 and the years ended March 31,
1998 and 1999 in conformity with generally accepted accounting principles.

/s/ DELOITTE & TOUCHE LLP

San Jose, California
June 4, 1999
(December 2, 1999 as to Note 11)

                                       F-2
<PAGE>   73

                               DIGITALTHINK, INC.

                                 BALANCE SHEETS

<TABLE>
<CAPTION>
                                                             MARCH 31,                            PRO FORMA
                                                     --------------------------   DECEMBER 31,   DECEMBER 31,
                                                        1998           1999           1999           1999
                                                     -----------   ------------   ------------   ------------
                                                                                                   (NOTE 1)
                                                                                          (UNAUDITED)
<S>                                                  <C>           <C>            <C>            <C>
                                                   ASSETS
Current assets:
  Cash and equivalents.............................  $ 2,862,350   $  9,455,050   $ 23,343,983
  Restricted cash..................................           --             --      1,800,000
  Accounts receivable, net of allowance for
    doubtful accounts of $10,000, $75,108 and
    $215,108, respectively.........................      250,698      1,115,423      2,510,704
  Prepaid expenses and other current assets........       51,139         34,395        743,425
                                                     -----------   ------------   ------------
         Total current assets......................    3,164,187     10,604,868     28,398,112
Property and equipment, net........................      384,743        698,469      3,109,379
Other assets.......................................       31,500         26,500         37,866
                                                     -----------   ------------   ------------
         Total assets..............................  $ 3,580,430   $ 11,329,837   $ 31,545,357
                                                     ===========   ============   ============

                                LIABILITIES, REDEEMABLE CONVERTIBLE PREFERRED
                                  STOCK AND SHAREHOLDERS' EQUITY (DEFICIT)
Liabilities:
  Accounts payable.................................  $    78,430   $    374,906   $  1,097,458
  Accrued liabilities..............................      225,886        711,210      2,336,939
  Deferred revenues................................      244,711      1,165,343      3,748,585
                                                     -----------   ------------   ------------
         Total current liabilities.................      549,027      2,251,459      7,182,982
                                                     -----------   ------------   ------------
Commitments and contingencies (Note 10)
Redeemable convertible preferred stock:
  Redeemable convertible preferred stock -- no par
    value; shares authorized:
    25,000,000 (aggregate redemption value of
      $24,583,187 and aggregate liquidation value
      of $19,123,488 at March 31, 1999):
    Series A, 6,600,000 shares designated;
      3,184,000 shares issued and outstanding (none
      pro forma)...................................    2,337,568      2,921,960      3,460,776             --
    Series B, 8,000,000 shares designated;
      7,726,668 shares issued and outstanding (none
      pro forma)...................................    6,991,625      8,710,780     10,333,782             --
    Series C, 9,333,334 shares designated;
      7,824,305 shares issued and outstanding at
      March 31, 1999 and 7,904,305 shares at
      December 31, 1999 (none pro forma)...........           --     12,950,447     15,405,194             --
    Series D, 4,000,000 shares designated;
      3,999,617 shares issued and outstanding at
      December 31, 1999 (none pro forma)...........           --             --     27,015,094             --
                                                     -----------   ------------   ------------   ------------
         Total redeemable convertible preferred
           stock...................................    9,329,193     24,583,187     56,214,846             --
Shareholders' equity (deficit):
  Common stock -- no par value; shares authorized:
    51,500,000; shares issued and outstanding:
    4,057,000 in 1998, 4,130,848 at March 31, 1999,
    4,560,199 at December 31, 1999 and 27,374,789
    pro forma......................................        6,810        400,414      9,601,004   $ 65,815,850
  Deferred stock compensation......................           --       (331,681)    (7,378,581)    (7,378,581)
  Accumulated deficit..............................   (6,304,600)   (15,573,542)   (34,074,894)   (34,074,894)
                                                     -----------   ------------   ------------   ------------
         Total shareholders' equity (deficit)......   (6,297,790)   (15,504,809)   (31,852,471)    24,362,375
                                                     -----------   ------------   ------------   ------------
         Total liabilities, redeemable convertible
           preferred stock and shareholders' equity
           (deficit)...............................  $ 3,580,430   $ 11,329,837   $ 31,545,357   $ 31,545,357
                                                     ===========   ============   ============   ============
</TABLE>

See notes to financial statements.

                                       F-3
<PAGE>   74

                               DIGITALTHINK, INC.

                            STATEMENTS OF OPERATIONS

<TABLE>
<CAPTION>
                                           PERIOD FROM
                                            APRIL 22,
                                               1996                                       NINE MONTHS ENDED
                                           (INCEPTION)      YEARS ENDED MARCH 31,            DECEMBER 31,
                                           TO MARCH 31,   -------------------------   --------------------------
                                               1997          1998          1999          1998           1999
                                           ------------   -----------   -----------   -----------   ------------
                                                                                             (UNAUDITED)
<S>                                        <C>            <C>           <C>           <C>           <C>
Revenues:
  Delivered Learning fees................  $     4,751    $   147,679   $ 1,033,888   $   684,571   $  3,055,661
  Learning Solutions services............       20,000         52,500       812,667       472,500      3,432,086
                                           -----------    -----------   -----------   -----------   ------------
         Total revenues..................       24,751        200,179     1,846,555     1,157,071      6,487,747
Costs and expenses:
  Cost of Delivered Learning fees........       29,030        363,271       854,490       569,412      1,454,383
  Cost of Learning Solution services.....       10,986         38,870       361,280       138,137      1,819,828
  Content research and development.......      250,578        886,617     1,657,084       968,475      2,775,404
  Technology research and development....      299,128        664,922     1,005,069       715,068      2,365,032
  Selling and marketing..................      187,915      1,399,897     2,970,092     2,037,680      7,218,351
  General and administrative.............      157,142        418,511       622,475       424,314      1,519,328
  Depreciation and amortization..........       10,351         83,086       235,750       153,411        524,573
  Stock-based compensation(*)............           --             --        57,582         3,163      2,096,453
                                           -----------    -----------   -----------   -----------   ------------
         Total costs and expenses........      945,130      3,855,174     7,763,822     5,009,660     19,773,352
                                           -----------    -----------   -----------   -----------   ------------
Loss from operations.....................     (920,379)    (3,654,995)   (5,917,267)   (3,852,589)   (13,285,605)
Interest and other income................       32,251        185,715       165,861        73,755        349,356
                                           -----------    -----------   -----------   -----------   ------------
Net loss.................................  $  (888,128)   $(3,469,280)  $(5,751,406)  $(3,778,834)  $(12,936,249)
                                           ===========    ===========   ===========   ===========   ============
Accretion of redeemable convertible
  preferred stock........................  $   278,055    $ 1,669,137   $ 3,517,536   $ 2,194,419   $  5,565,103
                                           -----------    -----------   -----------   -----------   ------------
Loss attributable to common
  shareholders...........................  $(1,166,183)   $(5,138,417)  $(9,268,942)  $(5,973,253)  $(18,501,352)
                                           ===========    ===========   ===========   ===========   ============
Basic and diluted loss per common
  share..................................  $     (0.29)   $     (1.27)  $     (2.26)  $     (1.46)  $      (4.32)
                                           ===========    ===========   ===========   ===========   ============
Shares used in basic and diluted loss per
  common share...........................    4,010,353      4,035,909     4,095,116     4,088,316      4,280,139
                                           ===========    ===========   ===========   ===========   ============
Pro forma basic and diluted loss per
  common share (Note 1)..................                               $     (0.56)  $     (0.39)  $      (0.77)
                                                                        ===========   ===========   ============
Shares used in pro forma basic and
  diluted loss per common share (Note
  1).....................................                                16,686,553    15,240,384     23,930,004
                                                                        ===========   ===========   ============
(*) Stock-based compensation:
    Cost of Delivered Learning fees......           --             --   $     3,116   $        --   $     98,472
    Cost of Learning Solution services...           --             --         3,960           828        166,109
    Content research and development.....           --             --         3,491           206         45,915
    Technology research and
      development........................           --             --        12,770         1,223        230,101
    Selling and marketing................           --             --        25,240           820        606,779
    General and administrative...........           --             --         9,005            86        949,077
                                           -----------    -----------   -----------   -----------   ------------
      Total..............................  $        --    $        --   $    57,582   $     3,163   $  2,096,453
                                           ===========    ===========   ===========   ===========   ============
</TABLE>

See notes to financial statements.

                                       F-4
<PAGE>   75

                               DIGITALTHINK, INC.

                      STATEMENTS OF SHAREHOLDERS' DEFICIT

<TABLE>
<CAPTION>
                                                COMMON STOCK
                                           ----------------------   DEFERRED STOCK   ACCUMULATED
                                            SHARES       AMOUNT      COMPENSATION      DEFICIT         TOTAL
                                           ---------   ----------   --------------   ------------   ------------
<S>                                        <C>         <C>          <C>              <C>            <C>
Balances, April 22, 1996 (inception).....         --   $       --    $        --     $         --   $         --
Issuance of founders' common stock for
  cash in May 1996 at $0.001 per share...  3,960,000        3,960                                          3,960
Issuance of common stock in May 1996.....     40,000           --                                             --
Exercise of stock options................     27,000        1,350                                          1,350
Accretion for redemption value on Series
  A preferred stock......................                                                (278,055)      (278,055)
Net loss.................................                                                (888,128)      (888,128)
                                           ---------   ----------    -----------     ------------   ------------
Balances, March 31, 1997.................  4,027,000        5,310             --       (1,166,183)    (1,160,873)
Exercise of stock options................     30,000        1,500                                          1,500
Accretion for redemption value on Series
  A and B preferred stock................                                              (1,669,137)    (1,669,137)
Net loss.................................                                              (3,469,280)    (3,469,280)
                                           ---------   ----------    -----------     ------------   ------------
Balances, March 31, 1998.................  4,057,000        6,810             --       (6,304,600)    (6,297,790)
Exercise of stock options................     73,848        4,341                                          4,341
Accretion for redemption value on Series
  A, B and C preferred stock.............                                              (3,517,536)    (3,517,536)
Deferred stock compensation..............                 389,263       (389,263)                             --
Amortization of deferred stock
  compensation...........................                                 57,582                          57,582
Net loss.................................                                              (5,751,406)    (5,751,406)
                                           ---------   ----------    -----------     ------------   ------------
Balances, March 31, 1999.................  4,130,848      400,414       (331,681)     (15,573,542)   (15,504,809)
Exercise of stock options*...............    429,351       57,237                                         57,237
Accretion for redemption value of Series
  A, B, C and D preferred stock*.........                                              (5,565,103)    (5,565,103)
Deferred stock compensation*.............               9,143,353     (9,143,353)                             --
Amortization of deferred stock
  compensation*..........................                              2,096,453                       2,096,453
Net loss*................................                                             (12,936,249)   (12,936,249)
                                           ---------   ----------    -----------     ------------   ------------
Balances, December 31, 1999*.............  4,560,199   $9,601,004    $(7,378,581)    $(34,074,894)  $(31,852,471)
                                           =========   ==========    ===========     ============   ============
</TABLE>

* (Unaudited)

See notes to financial statements.

                                       F-5
<PAGE>   76

                               DIGITALTHINK, INC.

                            STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>
                                    PERIOD FROM
                                     APRIL 22,
                                       1996
                                    (INCEPTION)                                       NINE MONTHS ENDED
                                      THROUGH        YEARS ENDED MARCH 31,              DECEMBER 31,
                                     MARCH 31,     --------------------------    ---------------------------
                                       1997           1998           1999           1998            1999
                                    -----------    -----------    -----------    -----------    ------------
                                                                                         (UNAUDITED)
<S>                                 <C>            <C>            <C>            <C>            <C>
Cash flows from operating
  activities:
  Net loss........................  $ (888,128)    $(3,469,280)   $(5,751,406)   $(3,778,834)   $(12,936,249)
  Adjustments to reconcile net
    loss to net cash used in
    operating activities:
    Depreciation and
      amortization................      10,351          83,086        235,750        153,411         524,573
    Amortization of deferred stock
      compensation................          --              --         57,582          3,163       2,096,453
    Changes in assets and
      liabilities:
      Restricted cash.............          --              --             --             --      (1,800,000)
      Accounts receivable.........      (1,502)       (249,196)      (864,725)      (163,009)     (1,395,281)
      Prepaid expenses and other
         current assets...........      (3,377)        (47,762)        16,744         28,972        (709,030)
      Accounts payable............      40,498          37,932        296,476         15,113         722,552
      Accrued liabilities.........      16,645         209,241        485,324        175,140       1,625,729
      Deferred revenue............      20,000         224,711        920,632        426,262       2,583,242
                                    ----------     -----------    -----------    -----------    ------------
         Net cash used in
           operating activities...    (805,513)     (3,211,268)    (4,603,623)    (3,139,782)     (9,288,011)
                                    ----------     -----------    -----------    -----------    ------------
Cash flows from investing
  activities:
  Purchases of property and
    equipment.....................    (108,343)       (369,837)      (549,476)      (293,141)     (2,935,483)
  Other assets....................      (3,116)        (28,384)         5,000          5,000         (11,366)
                                    ----------     -----------    -----------    -----------    ------------
         Net cash used in
           investing activities...    (111,459)       (398,221)      (544,476)      (288,141)     (2,946,849)
                                    ----------     -----------    -----------    -----------    ------------
Cash flows from financing
  activities:
  Proceeds from borrowing.........     137,000              --             --             --              --
  Proceeds from sale of preferred
    stock.........................   1,455,000       5,790,001     11,736,458      8,537,552      26,066,556
  Proceeds from sale of common
    stock.........................       5,310           1,500          4,341          2,590          57,237
                                    ----------     -----------    -----------    -----------    ------------
         Net cash provided by
           financing activities...   1,597,310       5,791,501     11,740,799      8,540,142      26,123,793
                                    ----------     -----------    -----------    -----------    ------------
Net increase in cash and
  equivalents.....................     680,338       2,182,012      6,592,700      5,112,219      13,888,933
Cash and equivalents, beginning of
  period..........................          --         680,338      2,862,350      2,862,350       9,455,050
                                    ----------     -----------    -----------    -----------    ------------
Cash and equivalents, end of
  period..........................  $  680,338     $ 2,862,350    $ 9,455,050    $ 7,974,569    $ 23,343,983
                                    ==========     ===========    ===========    ===========    ============
Supplemental disclosure of cash
  flow information --
  Conversion of loans payable to
    preferred stock...............  $  137,000     $        --    $        --    $        --    $         --
                                    ==========     ===========    ===========    ===========    ============
</TABLE>

See notes to financial statements.

                                       F-6
<PAGE>   77

                               DIGITALTHINK, INC.

                         NOTES TO FINANCIAL STATEMENTS
   PERIOD FROM APRIL 22, 1996 (INCEPTION) THROUGH MARCH 31, 1997, YEARS ENDED
  MARCH 31, 1998 AND 1999 AND NINE MONTHS ENDED DECEMBER 31, 1998 (UNAUDITED)
                              AND 1999 (UNAUDITED)

1. ORGANIZATION AND SIGNIFICANT ACCOUNTING POLICIES

     Organization -- DigitalThink, Inc. (the Company) was incorporated in
California on April 22, 1996 to provide Web-based training courses and training
delivery technology. The Company completed the development of its delivery
technology and initial content, and began substantial sales and marketing
efforts in fiscal year 1998. The Company's operations are currently conducted in
the United States exclusively.

     Unaudited Interim Financial Information -- The interim financial
information as of December 31, 1999 and for the nine months ended December 31,
1998 and 1999 is unaudited and has been prepared on the same basis as the
audited financial statements. In the opinion of management, such unaudited
information includes all adjustments (consisting only of normal recurring
adjustments) necessary for a fair presentation of the interim information.
Operating results for the nine months ended December 31, 1999 are not
necessarily indicative of the results that may be expected for the year ending
March 31, 2000.

     Estimates -- The preparation of financial statements in conformity with
generally accepted accounting principles requires management to make estimates
and assumptions that affect reported amounts of assets, liabilities, revenues
and expenses as of the dates and for the periods presented. Actual results could
differ from those estimates.

     Cash and Equivalents -- The Company considers all highly liquid debt
instruments purchased with a remaining maturity of three months or less to be
cash equivalents.

     Customer Concentrations -- Accounts receivable are unsecured, and the
Company is at risk to the extent that such amounts become uncollectible. At
March 31, 1999, three accounts represented 19%, 14% and 11% of gross accounts
receivable, respectively.

     In fiscal 1998, revenues from two customers accounted for 37% and 31% of
total revenues. In fiscal 1999, no customer accounted for more than 10% of total
revenues. In the nine months ended December 31, 1999, one customer accounted for
34% of total revenues.

     Property and Equipment -- Property and equipment is stated at cost.
Depreciation is computed using the straight line method over estimated useful
lives of three to four years.

     Long-Lived Assets -- The Company reviews for the impairment of long-lived
assets whenever events or changes in circumstances indicate that the carrying
amount of that asset may not be recoverable. An impairment loss would be
recognized when the sum of the undiscounted future net cash flows expected to
result from the use of the asset and its eventual disposition is less than its
carrying amount.


     Revenue Recognition -- Tuition payments (delivered learning fees) allow
access to training systems, courses hosted by the Company, tutor support and
other learning materials for a fixed period, typically six months. Delivered
learning fees are recognized ratably over this access period. Revenues for
custom course development (learning solutions services) are recognized as earned
in accordance with Statement of Position (SOP) 81-1, Accounting for Performance
of Construction/ Production-Type Contracts, as development progresses on the
percentage of completion method. We estimate the percentage of completion based
on actual development progress in relation to the course development plan, not
to exceed the ratio of actual costs incurred to total estimated costs to
complete the course development. Provisions for estimated losses on incomplete
contracts will be made on a


                                       F-7
<PAGE>   78
                               DIGITALTHINK, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
   PERIOD FROM APRIL 22, 1996 (INCEPTION) THROUGH MARCH 31, 1997, YEARS ENDED
  MARCH 31, 1998 AND 1999 AND NINE MONTHS ENDED DECEMBER 31, 1998 (UNAUDITED)
                              AND 1999 (UNAUDITED)

contract by contract basis and recognized in the period in which such losses
become probable and can be reasonably estimated. To date, there have been no
such losses. Custom contracts typically call for non-refundable payments due
upon achievement of certain milestones in production of the courses. Deferred
revenues represent customer prepayments for both delivered learning fees and
learning solution services.

     Royalty payments to course authors are expensed as incurred as the
recoverability of such royalties against future revenues is uncertain. Royalty
expenses are included in content production and development expenses in the
accompanying financial statements.

     Research and development expenses are charged to operations as incurred.
Such expenses include web site development costs, which to date have not met the
capitalization criteria of SOP 98-1, Accounting for the Costs of Computer
Software Developed or Obtained for Internal Use.

     Income Taxes -- The Company accounts for income taxes using an asset and
liability approach. Deferred tax liabilities are recognized for future taxable
amounts and deferred tax assets are recognized for future deductions and
operating loss carryforwards, net of a valuation allowance to reduce net
deferred tax assets to amounts that are more likely than not to be realized.

     Stock-Based Awards -- The Company accounts for stock-based awards to
employees under its stock option plan and employee stock purchase plan as
noncompensatory in accordance with Accounting Principles Board Opinion No. 25,
Accounting for Stock Issued to Employees.

     Loss per Common Share -- Basic loss per common share excludes dilution and
is computed by dividing loss attributable to common shareholders by the weighted
average number of common shares outstanding during the period. Diluted loss per
common share reflects the potential dilution that could occur if securities or
other contracts to issue common stock were exercised or converted into common
stock. Common share equivalents are excluded from the computation in loss
periods as their effect would be antidilutive.

     Pro Forma Net Loss per Common Share -- Pro forma basic and diluted loss per
common share is computed by dividing loss attributable to common shareholders by
the weighted average number of shares outstanding for the period and the
weighted average number of common shares resulting from the assumed conversion
of outstanding shares of redeemable convertible preferred stock.

     Unaudited Pro Forma Information -- The unaudited pro forma balance sheet
information assumes that the conversion upon closing of an initial public
offering of each share of preferred stock to one share of common stock had
actually occurred at December 31, 1999. Estimated proceeds from the common
shares to be issued as a result of such initial public offering are excluded.

     Recently Issued Accounting Standards -- In June 1997, the Financial
Accounting Standards Board (FASB) issued Statement of Financial Accounting
Standards (SFAS) No. 130, Reporting Comprehensive Income, which requires an
enterprise to report by major components and as a single total, the change in
its net assets during the period from nonowner sources; and SFAS No. 131,
Disclosures About Segments of an Enterprise and Related Information, which
establishes annual and interim reporting standards for an enterprise's business
segments and related disclosures about its products, services, geographic areas
and major customers. The Company had no items of other

                                       F-8
<PAGE>   79
                               DIGITALTHINK, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
   PERIOD FROM APRIL 22, 1996 (INCEPTION) THROUGH MARCH 31, 1997, YEARS ENDED
  MARCH 31, 1998 AND 1999 AND NINE MONTHS ENDED DECEMBER 31, 1998 (UNAUDITED)
                              AND 1999 (UNAUDITED)

comprehensive income to report through December 31, 1999. The Company currently
operates in one reportable segment under SFAS No. 131. Adoption of these
statements did not impact the Company's financial position, results of
operations or cash flows.

     In June 1998, the FASB issued SFAS No. 133, Accounting for Derivative
Instruments and Hedging Activities, which defines derivatives, requires that all
derivatives be carried at fair value, and provides for hedge accounting when
certain conditions are met. SFAS No. 133 is effective for the Company in fiscal
2002. The Company does not believe that adoption of this statement will have a
material impact on the Company's financial position or results of operations.

2. PROPERTY AND EQUIPMENT

     Property and equipment consist of the following:

<TABLE>
<CAPTION>
                                                    MARCH 31,
                                               --------------------   DECEMBER 31,
                                                 1998       1999          1999
                                               --------   ---------   ------------
<S>                                            <C>        <C>         <C>
Furniture and fixtures.......................  $ 25,133   $  28,164    $   28,164
Computer hardware and software...............   434,807     954,443     3,101,162
Leasehold improvements.......................    18,239      45,048       823,539
Accumulated depreciation.....................   (93,436)   (329,186)     (843,486)
                                               --------   ---------    ----------
          Property and equipment, net........  $384,743   $ 698,469    $3,109,379
                                               ========   =========    ==========
</TABLE>

3. ACCRUED LIABILITIES

     Accrued liabilities consists of the following:

<TABLE>
<CAPTION>
                                                     MARCH 31,
                                                -------------------   DECEMBER 31,
                                                  1998       1999         1999
                                                --------   --------   ------------
<S>                                             <C>        <C>        <C>
Payroll and related expenses..................  $ 70,612   $204,955    $  943,117
Royalties.....................................    22,500     78,279       146,249
Deferred rent.................................        --     10,000       340,938
Other.........................................   132,774    417,976       906,635
                                                --------   --------    ----------
          Total accrued liabilities...........  $225,886   $711,210    $2,336,939
                                                ========   ========    ==========
</TABLE>

4. INCOME TAXES

     No income taxes were provided for any of the periods presented due to the
Company's net losses.

                                       F-9
<PAGE>   80
                               DIGITALTHINK, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
   PERIOD FROM APRIL 22, 1996 (INCEPTION) THROUGH MARCH 31, 1997, YEARS ENDED
  MARCH 31, 1998 AND 1999 AND NINE MONTHS ENDED DECEMBER 31, 1998 (UNAUDITED)
                              AND 1999 (UNAUDITED)

     Deferred tax assets (liabilities) are comprised of the following:

<TABLE>
<CAPTION>
                                                               MARCH 31,
                                                       --------------------------
                                                          1998           1999
                                                       -----------    -----------
<S>                                                    <C>            <C>
Deferred tax assets:
  Accruals and reserves..............................  $   150,546    $    90,755
  Net operating losses and tax credits carried
     forward.........................................    1,565,235      3,789,381
  Depreciation.......................................        4,461          2,544
                                                       -----------    -----------
          Total gross deferred tax asset before
             valuation allowance.....................    1,720,242      3,882,680
Valuation allowance..................................   (1,720,242)    (3,882,680)
                                                       -----------    -----------
Deferred tax liabilities -- depreciation.............           --             --
                                                       -----------    -----------
Net deferred tax asset...............................  $        --    $        --
                                                       ===========    ===========
</TABLE>

     At March 31, 1999, the Company had available federal and California state
net operating loss carryforwards of approximately $9.5 million and $9.6 million,
respectively, to offset future taxable income through 2019 and 2005,
respectively. At March 31, 1998 and 1999, the net deferred tax assets have been
fully reserved due to the uncertainty surrounding the realization of such
benefits.

     Current tax laws impose substantial restrictions on the utilization of net
operating loss and credit carryforwards in the event of an "ownership change,"
as defined by the Internal Revenue Code. If there should be an ownership change,
the Company's ability to utilize its carryforwards could be limited.

5. REDEEMABLE CONVERTIBLE PREFERRED STOCK

Redeemable Convertible Preferred Stock

     In July 1996, the Company issued 2,910,000 shares of Series A preferred
stock for cash at $0.50 per share. In December 1996, 274,000 shares of Series A
preferred stock were issued upon conversion of $137,000 of convertible notes. In
June 1997, the Company issued 7,726,668 shares of Series B preferred stock for
$0.75 per share. In December 1998 and March 1999, the Company issued 7,824,305
shares of Series C preferred stock for $1.50 per share.

                                      F-10
<PAGE>   81
                               DIGITALTHINK, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
   PERIOD FROM APRIL 22, 1996 (INCEPTION) THROUGH MARCH 31, 1997, YEARS ENDED
  MARCH 31, 1998 AND 1999 AND NINE MONTHS ENDED DECEMBER 31, 1998 (UNAUDITED)
                              AND 1999 (UNAUDITED)

     Changes in each class of preferred stock are as follows:

<TABLE>
<CAPTION>
                                                    SERIES A      SERIES B      SERIES C
                                                   ----------    ----------    -----------
<S>                                                <C>           <C>           <C>
Balances, April 22, 1996 (inception).............  $       --    $       --    $        --
Issuances of Series A............................   1,592,000
Accretion of redemption value....................     278,055
                                                   ----------    ----------    -----------
Balances, March 31, 1997.........................   1,870,055            --             --
Issuances of Series B............................                 5,790,001
Accretion of redemption value....................     467,513     1,201,624
                                                   ----------    ----------    -----------
Balances, March 31, 1998.........................   2,337,568     6,991,625             --
Issuances of Series C............................                               11,736,458
Accretion of redemption value....................     584,392     1,719,155      1,213,989
                                                   ----------    ----------    -----------
Balances, March 31, 1999.........................  $2,921,960    $8,710,780    $12,950,447
                                                   ==========    ==========    ===========
</TABLE>

     Significant terms of the outstanding Series A, Series B and Series C
preferred stock are as follows:

     - Shares are redeemable at the option of the holders of a majority of the
       outstanding preferred shares beginning on July 19, 2001 if the Company
       has not completed a public offering of more than $15,000,000 of Company
       stock for not less than $5.00 per share. The redemption price of Series A
       preferred stock is $0.50 per share plus a 25% compound annual rate of
       return from July 19, 1996 (as adjusted for any stock dividends,
       combinations, or splits), resulting in an aggregate redemption value of
       $2,921,960 at March 31, 1999. The redemption price of Series B preferred
       stock is $0.75 per share plus a 25% compound annual rate of return from
       June 1, 1997, resulting in an aggregate redemption value of $8,710,780 at
       March 31, 1999. The redemption price of Series C preferred stock is $1.50
       per share plus a 25% compound annual rate of return from October 30,
       1998, resulting in an aggregate redemption value of $12,950,447 at March
       31, 1999. Series B and Series C preferred stock are also redeemable at
       the option of each of the shareholders in accordance with the terms
       above, in the event that the Company enters into a substantial new
       business, as defined by the Company's board. The redemption value is
       being accreted over the redemption period.

     - Each share is convertible into one share of common stock at the option of
       the shareholder. Such shares will be converted automatically upon an
       underwritten public offering of the Company's common stock meeting
       certain criteria.

     - Each share has voting rights equivalent to the number of shares of common
       stock into which it is convertible.

     - Shareholders of Series A, Series B and Series C preferred stock are
       entitled to dividends of $0.04, $0.06 and $0.12 per share per annum,
       respectively, as declared by the board of directors. No dividends have
       been declared or paid.

     - In the event of liquidation, dissolution or winding up of the Company,
       shareholders of Series B and Series C preferred stock are entitled to
       receive $0.75 and $1.50 per share, respectively,

                                      F-11
<PAGE>   82
                               DIGITALTHINK, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
   PERIOD FROM APRIL 22, 1996 (INCEPTION) THROUGH MARCH 31, 1997, YEARS ENDED
  MARCH 31, 1998 AND 1999 AND NINE MONTHS ENDED DECEMBER 31, 1998 (UNAUDITED)
                              AND 1999 (UNAUDITED)

       plus any declared but unpaid dividends prior to any distribution to
       holders of Series A preferred stock or common stock. Holders of Series A
       preferred stock are entitled to receive $0.50 per share plus any declared
       but unpaid dividends prior to any distribution to the common
       shareholders.

6. SHAREHOLDERS' DEFICIT

Common Stock

     Upon inception of the Company, the Company issued 3,960,000 shares of
common stock to founders for cash at $0.001 per share, resulting in proceeds of
$3,960. The Company also issued 40,000 shares of common stock to a founding
board member of the Company for no consideration.

Stock Option Plan

     The Company's stock option plan provides for the grant of up to 3,375,000
incentive or nonstatutory stock options to officers, employees, directors and
consultants. Options vest over four years and expire over terms up to ten years.

                                      F-12
<PAGE>   83
                               DIGITALTHINK, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
   PERIOD FROM APRIL 22, 1996 (INCEPTION) THROUGH MARCH 31, 1997, YEARS ENDED
  MARCH 31, 1998 AND 1999 AND NINE MONTHS ENDED DECEMBER 31, 1998 (UNAUDITED)
                              AND 1999 (UNAUDITED)

     A summary of option activity under the Plan is as follows:

<TABLE>
<CAPTION>
                                                                          WEIGHTED
                                                                          AVERAGE
                                                               NUMBER     EXERCISE
                                                              OF SHARES    PRICE
                                                              ---------   --------
<S>                                                           <C>         <C>
Balances, April 22, 1996 (inception)........................         --    $   --
Granted (weighted average fair value of $0.013).............    285,500     0.050
Exercised...................................................    (27,000)    0.050
                                                              ---------    ------
Balances, March 31, 1997 (10,000 shares exercisable at a
  weighted average exercise price of $0.05 per share).......    258,500     0.050
Granted (weighted average fair value of $0.014).............    843,000     0.067
Canceled....................................................    (81,367)    0.050
Exercised...................................................    (30,000)    0.050
                                                              ---------    ------
Balances, March 31, 1998 (72,501 shares exercisable at a
  weighted average exercise price of $0.054 per share)......    990,133     0.065
Granted (weighted average fair value of $0.03)..............  1,461,250     0.289
Canceled....................................................   (192,486)    0.093
Exercised...................................................    (73,848)    0.059
                                                              ---------    ------
Balances, March 31, 1999 (397,626 shares exercisable at
  weighted average exercise price of $0.074 per share)......  2,185,049     0.230
Granted (weighted average fair value of $3.82)..............  2,469,300     1.530
Canceled....................................................   (207,269)    0.450
Exercised...................................................   (429,351)    0.130
                                                              ---------    ------
Balances, December 31, 1999 (431,960 shares exercisable at a
  weighted average exercise price of $0.49 per share)
  (unaudited)...............................................  4,017,729    $ 1.01
                                                              =========    ======
</TABLE>

     At March 31, 1999, 445,736 shares were available for future grant under the
Plan.

     The following table summarizes information as of March 31, 1999 concerning
options outstanding:

<TABLE>
<CAPTION>
                                                      WEIGHTED AVERAGE
                                                         REMAINING
             EXERCISE                  OPTIONS        CONTRACTUAL LIFE
              PRICES                 OUTSTANDING          (YEARS)           EXERCISABLE
             --------                -----------      ----------------      -----------
<S>                                  <C>              <C>                   <C>
$0.050.............................     359,041             7.99              197,667
 0.075.............................     838,458             8.95              180,208
 0.250.............................     444,800             9.71               16,188
 0.500.............................     542,750             9.91                3,563
                                      ---------                               -------
                                      2,185,049                               397,626
                                      =========                               =======
</TABLE>

                                      F-13
<PAGE>   84
                               DIGITALTHINK, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
   PERIOD FROM APRIL 22, 1996 (INCEPTION) THROUGH MARCH 31, 1997, YEARS ENDED
  MARCH 31, 1998 AND 1999 AND NINE MONTHS ENDED DECEMBER 31, 1998 (UNAUDITED)
                              AND 1999 (UNAUDITED)

Additional Stock Plan Information

     As discussed in Note 1, the Company accounts for its stock-based awards
using the intrinsic value method in accordance with Accounting Principles Board
Opinion No. 25, Accounting for Stock Issued to Employees, and its related
interpretations.

     Statement of Financial Accounting Standards No. 123, Accounting for
Stock-Based Compensation (SFAS 123), requires the disclosure of pro forma net
income had the Company adopted the fair value method. Under SFAS 123, the fair
value of stock-based awards to employees is calculated through the use of option
pricing models, even though such models were developed to estimate the fair
value of freely tradable, fully transferable options without vesting
restrictions, which significantly differ from the Company's stock option awards.
These models also require subjective assumptions, including expected time to
exercise, which greatly affect the calculated values. The Company's calculations
were made using the minimum value pricing method with the following weighted
average assumptions: expected life, 4 years in fiscal 1997, 4 years in fiscal
1998 and 2.7 years in fiscal 1999; average risk-free interest rate, 6% in fiscal
1997, 6% in fiscal 1998 and 5% in fiscal 1999; and no dividends during the
expected term. The Company's calculations are based on a multiple option
valuation approach, and forfeitures are recognized as they occur.

     If the computed minimum values of the Company's stock-based awards to
employees had been amortized to expense over the vesting period of the awards as
specified under SFAS No. 123, loss attributable to common shareholders and basic
and diluted loss per share on a pro rata basis (as compared to such items as
reported) would have been:

<TABLE>
<CAPTION>
                                                   PERIODS ENDED MARCH 31,
                                           ---------------------------------------
                                             1997          1998           1999
                                           ---------    -----------    -----------
<S>                                        <C>          <C>            <C>
Net loss:
  As reported............................  $(888,128)   $(3,469,280)   $(5,751,406)
  Pro forma..............................  $(891,714)   $(3,473,029)   $(5,756,522)
Basic and diluted net loss per share:
  As reported............................  $   (0.29)   $     (1.27)   $     (2.26)
  Pro forma..............................  $   (0.29)   $     (1.27)   $     (2.26)
</TABLE>

     At March 31, 1999, the Company had reserved shares of common stock for
issuance as follows:

<TABLE>
<S>                                                           <C>
Conversion of outstanding preferred stock...................  18,734,973
Issuance under stock option plan............................   2,630,785
                                                              ----------
     Total..................................................  21,365,758
                                                              ==========
</TABLE>

Stock-Based Compensation

     During the nine months ended December 31, 1999, the Company issued
2,469,300 common stock options at a weighted average price of $1.53 per share,
which was less than the deemed weighted average fair value of $5.16 per share.
Accordingly, the Company recorded $8,963,353 as the value of such options. In
addition, during the nine months ended December 31, 1999, the Company

                                      F-14
<PAGE>   85
                               DIGITALTHINK, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
   PERIOD FROM APRIL 22, 1996 (INCEPTION) THROUGH MARCH 31, 1997, YEARS ENDED
  MARCH 31, 1998 AND 1999 AND NINE MONTHS ENDED DECEMBER 31, 1998 (UNAUDITED)
                              AND 1999 (UNAUDITED)

recorded $180,000 of deferred stock compensation related to the issuance of
preferred stock at less than fair value. Stock-based compensation of $2,096,453
was amortized to expense in the nine months ended December 31, 1999 and at
December 31, 1999, the Company had $7,378,581 in unamortized deferred stock
compensation related to options, which will be amortized to expense through
fiscal 2004.

     During fiscal 1999, the Company issued 966,500 common stock options at a
weighted average price of $.39 per share, which were at prices less than the
fair value of its common stock. The weighted average fair value of the common
stock was $.79 per share. Accordingly, the Company recorded $389,263 as the
value of such options in 1999. Stock-based compensation of $57,582 was amortized
to expense in fiscal 1999 and at March 31, 1999 the Company had $331,681 in
unamortized deferred stock compensation related to such options.

     During fiscal 1997 and 1998, the Company issued common stock options at
exercise prices equal to the fair value of its common stock. Accordingly, no
stock-based compensation was recorded for those periods.

7. NET LOSS PER SHARE

     For the period from April 22, 1996 (inception) to March 31, 1997, fiscal
1998 and 1998 and the nine months ended December 31, 1999, the Company had
securities outstanding which could potentially dilute basic earnings per share
in the future, but were excluded in the computation of diluted net loss per
share in the periods presented, as their effect would have been antidilutive.
Such outstanding securities consist of the following:

<TABLE>
<CAPTION>
                                                  MARCH 31,
                                     -----------------------------------   DECEMBER 31,
                                       1997         1998         1999          1999
                                     ---------   ----------   ----------   ------------
<S>                                  <C>         <C>          <C>          <C>
Redeemable convertible
  preferred stock..................  3,184,000   10,910,668   18,734,973    22,814,590
Stock options......................    258,500      990,133    2,185,049     4,017,729
                                     ---------   ----------   ----------    ----------
          Total....................  3,442,500   11,900,801   20,920,022    26,832,319
                                     =========   ==========   ==========    ==========
</TABLE>

8. RELATED PARTY TRANSACTIONS

     During fiscal years 1998 and 1999, the Company incurred legal expenses of
$28,600 and $123,000 with a firm of which a board member is a partner.

     During fiscal year 1999, the Company generated revenues of $110,000,
$161,000, $92,000 and $40,000 from four customers who are investors in the
Company. Related accounts receivable totaled $322,000 at March 31, 1999.

9. EMPLOYEE BENEFIT PLAN

     The Company has a 401(k) retirement plan (the Plan) that covers
substantially all employees of the Company. The Plan provides for voluntary
salary reduction contributions of up to 20% of eligible

                                      F-15
<PAGE>   86
                               DIGITALTHINK, INC.

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
   PERIOD FROM APRIL 22, 1996 (INCEPTION) THROUGH MARCH 31, 1997, YEARS ENDED
  MARCH 31, 1998 AND 1999 AND NINE MONTHS ENDED DECEMBER 31, 1998 (UNAUDITED)
                              AND 1999 (UNAUDITED)

participants' annual compensation. The Company has not provided matching
contributions for any of the periods presented.

10. COMMITMENTS

     The Company leases its principal office facilities under operating leases.
As of March 31, 1999, future minimum payments under facilities operating leases
are as follows:

<TABLE>
<CAPTION>
                     FISCAL YEAR ENDING
                         MARCH 31,
                     ------------------
<S>                                                           <C>
2000........................................................  $207,250
2001........................................................    52,500
Thereafter..................................................        --
                                                              --------
     Total..................................................  $259,750
                                                              ========
</TABLE>

     Rent expense under operating leases was $103,211, $141,694 and $437,345 for
the years ended March 31, 1998 and 1999 and the nine months ended December 31,
1999, respectively.

11. SUBSEQUENT EVENTS

     In June 1999, the Company entered into a facility lease commitment for a
ten-year period with annual lease payments ranging from $1.2 million to $1.4
million. The lease requires the Company to maintain a $1.8 million letter of
credit.

     In July 1999, the Company issued 80,000 shares of Series C preferred stock
for $1.50 per share.

     In November 1999, the Company completed a Series D preferred stock offering
of 3,999,617 shares at $6.50 per share, resulting in net proceeds of $25.9
million. Also in November 1999, the number of shares available for grant under
the stock option plan was increased by 3,000,000 shares.

     On December 2 1999, the Company adopted its 2000 Employee Stock Purchase
Plan (ESPP). Under the ESPP, 200,000 shares of common stock have been reserved
for issuance, with an annual increase in the number of shares reserved on the
first day of each fiscal year. Under the ESPP, eligible employees may purchase
shares of the Company's common stock through payroll deductions of up to 10% of
the participant's compensation.

                                      F-16
<PAGE>   87

                            DESCRIPTION OF GRAPHICS

     [Graphic that, from right to left, depicts a circle inside a circle
connected by lines to three smaller circles connected to circles with ten
customer logos connected by lines to the word "Learners," which is written
vertically across the right-hand-side of the page. On the farthest right in the
inner circle is the DigitalThink logo. The outer circle is split into four equal
sections and labeled: "Content - Specially designed online courses available
from any standard connection to the Internet"; "Technology - Highly scalable
infrastructure, e-commerce functionality, and participant tracking and reporting
capability": "Community - Personalized feedback from tutors and peers in a
Web-based learning community"; and "Services - Outsourced content development,
e-commerce hosting and delivery services". The smaller circles to the right are
labeled: "Workforce Transformation (Learning for internal employees)"; "Sales
Performance (Learning for internal and external sales channels)"; and "Customer
Advocacy (Learning for our customers' customers)". The smaller circles to the
right of the "Workforce Transformation" circle contain the logos of the
following customers: KPMG, Cambridge Technology Partners, Amdahl and
Hewlett-Packard. The smaller circles to the right of the "Sales Performance"
circle contain the logos of the following customers: 3Com, Cisco Systems and
Adobe. The smaller circles to the right of the "Customer Advocacy" circle
contain the logos of the following customers: Charles Schwab, Lawson Software
and Texas Instruments.]
<PAGE>   88

                                      LOGO
<PAGE>   89

                                    PART II

                     INFORMATION NOT REQUIRED IN PROSPECTUS

ITEM 13. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION

     The following table sets forth all fees and expenses payable by
DigitalThink in connection with the registration of the common stock hereunder.
All of the amounts shown are estimates except for the SEC registration fee, NASD
filing fee and the Nasdaq National Market listing fees.

<TABLE>
<CAPTION>
                                                              AMOUNT TO BE
                                                                  PAID
                                                              ------------
<S>                                                           <C>
SEC Registration Fee........................................    $ 19,800
NASD Filing Fee.............................................       8,000
Nasdaq National Market Listing Fee..........................      90,000
Printing and Engraving Expenses.............................     125,000
Legal Fees and Expenses.....................................     200,000
Accounting Fees and Expenses................................     200,000
Transfer Agent and Registrar Fees and Expenses..............       5,000
Miscellaneous Expenses......................................      52,200
                                                                --------
          Total.............................................    $700,000
                                                                ========
</TABLE>

- -------------------------
All of the above-referenced amounts are estimates, other than the SEC
registration fee and the NASD filing fee.

ITEM 14. INDEMNIFICATION OF DIRECTORS AND OFFICERS

     Section 145 of the Delaware General Corporation Law allows for the
indemnification of officers, directors and any corporate agents in terms
sufficiently broad to indemnify such persons under certain circumstances for
liabilities (including reimbursement for expenses incurred) arising under the
Securities Act. Our Amended and Restated Certificate of Incorporation and our
Amended and Restated Bylaws provide for indemnification of our directors,
officers, employees and other agents to the extent and under the circumstances
permitted by the Delaware General Corporation Law. We have also entered into
agreements with our directors and executive officers that require DigitalThink
among other things to indemnify them against certain liabilities that may arise
by reason of their status or service as directors and executive officers to the
fullest extent permitted by Delaware law. We have also purchased directors and
officers liability insurance, which provides coverage against certain
liabilities, including liabilities under the Securities Act.

ITEM 15. RECENT SALES OF UNREGISTERED SECURITIES

     (a) Within the last three years, and through December 31, 1999, we have
issued and sold the following unregistered securities:

          (1) Since our inception, we issued and sold an aggregate of 4,000,000
     shares of common stock to the founding officers and directors of
     DigitalThink and to certain other individuals at a purchase price of $0.001
     per share.

          (2) Since our inception, we have granted options to purchase 5,059,050
     shares of common stock to employees, directors and consultants under our
     1996 stock plan at exercise prices ranging from $0.05 to $8.00 per share.
     Of the 5,059,050 shares granted, 4,017,729 remain

                                      II-1
<PAGE>   90

     outstanding, 560,199 shares of common stock have been purchased pursuant to
     exercises of stock options and 481,122 shares have been canceled and
     returned to the 1996 stock plan.

          (3) In August 1996, we sold 3,184,000 shares of Series A preferred
     stock at a price of $0.50 per share to 27 investors.

          (4) In June 1997, we sold an aggregate of 7,726,668 shares of Series B
     preferred stock at a price of $0.75 per share to 19 investors.

          (5) In November 1998, February 1999 and June 1999 we sold an aggregate
     of 7,690,972 shares of Series C preferred stock at a price of $1.50 per
     share to 15 investors.

          (6) In February 1999, we sold an aggregate of 213,334 shares of Series
     C-1 preferred stock at a price of $1.50 per share to 1 investor.

          (7) In November 1999, we sold an aggregate of 3,999,617 shares of
     Series D preferred stock at a price of $6.50 per share to 29 investors.

     The sales and issuances of securities in the transactions described above
were deemed to be exempt from registration under the Securities Act in reliance
upon Section 4(2) of the Securities Act, Regulation D promulgated thereunder or
Rule 701 promulgated under Section 3(b) of the Securities Act, as transactions
by an issuer not involving any public offering or transactions pursuant to
compensatory benefit plans and contracts relating to compensation as provided
under Rule 701. The recipients of securities in each transaction represented
their intentions to acquire the securities for investment only and not with a
view to or for sale in connection with any distribution thereof and appropriate
legends were affixed to the securities issued in such transactions. All
recipients had adequate access, through their relationship with DigitalThink, to
information about us.

     (b) There were no underwritten offerings employed in connection with any of
the transactions set forth in Item 15(a).

ITEM 16. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a) EXHIBITS


<TABLE>
<CAPTION>
EXHIBIT
NUMBER                         DESCRIPTION OF DOCUMENT
- -------                        -----------------------
<C>          <S>
  1.1**      Form of Underwriting Agreement
   3.1(a)*   Amended and Restated Certificate of Incorporation, as in
             effect upon filing of the registration statement
   3.1(b)*   Certificate of Incorporation to be filed upon completion of
             the offering
   4.1*      Specimen certificate for common stock
   4.2(a)*   Bylaws of the registrant as currently in effect
   4.2(b)*   Bylaws of the registrant as in effect upon completion of the
             offering
   5.1*      Opinion of Wilson Sonsini Goodrich & Rosati, Professional
             Corporation
  10.1*      Restated Investor Rights Agreement dated November 10, 1999
  10.2*      1996 Stock Plan and forms of agreements thereunder
  10.3*      2000 Employee Stock Purchase Plan
  10.4*      Form of Director and Executive Officer Indemnification
             Agreement
  10.5*      Standard Industrial/Commercial Single Tenant Lease dated
             June 18, 1998
             between DigitalThink and Bruce J. Cardinal, Trustee of the
             Robert J.
             Cardinal Trust, for office space located at 1064 & 1098
             Harrison
             Street, San Francisco, California, and addenda and inserts
             thereto
  10.6*      DigitalThink Custom Course Agreement dated March 3, 1999
             between
             DigitalThink and Adobe Systems Incorporated
</TABLE>


                                      II-2
<PAGE>   91


<TABLE>
<CAPTION>
EXHIBIT
NUMBER                         DESCRIPTION OF DOCUMENT
- -------                        -----------------------
<C>          <S>
  10.7*      DigitalThink Course Agreement dated March August 19, 1999
             between DigitalThink and KPMG LLP
             DigitalThink and KPMG LLP
  10.8       Services Agreement between DigitalThink and Exodus
             Communications, Inc.
  10.9       Course Development Agreement between DigitalThink and Texas
             Instruments, Inc.
  10.10      Reserved
 10.11*      Stock Purchase Agreement dated January 21, 2000 between
             DigitalThink and GE Capital Equity Investments
 10.12*      Stock Purchase Agreement dated January 21, 2000 between
             DigitalThink and Tenet Healthcare Corporation
 10.13*      Registration Rights Agreement between DigitalThink and GE
             Capital Equity Investments
  23.1       Consent of Deloitte & Touche LLP, independent accountants
  23.2*      Consent of Counsel (included in exhibit 5.1)
  23.3*      Consent of International Data Corporation
  24.1*      Power of Attorney (see page II-4)
  27.1*      Financial Data Schedule
</TABLE>


- -------------------------
 * Previously filed.


(b) FINANCIAL STATEMENT SCHEDULES


     (i) Schedule II. Valuation and Qualifying Accounts.

     All other schedules for which provision is made in the applicable
accounting regulations of the Securities and Exchange Commission are not
required under the related instructions or are inapplicable, and therefore have
been omitted.

ITEM 17. UNDERTAKINGS

     Insofar as indemnification by DigitalThink for liabilities arising under
the Securities Act may be permitted to directors, officers and controlling
persons of DigitalThink, we have been advised that in the opinion of the
Securities and Exchange Commission, such indemnification is against public
policy as expressed in the Securities Act and is, therefore, unenforceable. In
the event that a claim for indemnification against such liabilities (other than
the payment by DigitalThink of expenses incurred or paid by a director, officer
or controlling person of DigitalThink in the successful defense of any action,
suit or proceeding) is asserted by a director, officer or controlling person in
connection with the securities being registered, we will, unless in the opinion
of our counsel the matter has been settled by controlling precedent, submit to a
court of appropriate jurisdiction the question whether such indemnification by
DigitalThink is against public policy as expressed in the Securities Act and
will be governed by the final adjudication of such issue.

     We hereby undertake that:

          (a) For purposes of determining any liability under the Securities
     Act, the information omitted from the form of prospectus filed as part of a
     registration statement in reliance upon Rule 430A and contained in the form
     of prospectus filed by DigitalThink pursuant to Rule 424(b)(1) or (4) or
     497(h) under the Securities Act shall be deemed to be part of the
     registration statement as of the time it was declared effective.

          (b) For the purpose of determining any liability under the Securities
     Act, each post-effective amendment that contains a form of prospectus shall
     be deemed to be a new registration statement relating to the securities
     offered therein, and the offering of such securities at that time shall be
     deemed to be the initial bona fide offering thereof.

                                      II-3
<PAGE>   92

                                   SIGNATURES


     Pursuant to the requirements of the Securities Act of 1933, as amended,
DigitalThink has duly caused this amendment to the Registration Statement on
Form S-1 to be signed on its behalf by the undersigned, thereunto duly
authorized, in the City of San Francisco, State of California, on the 17th day
of February 2000.


                                      DIGITALTHINK, INC.

                                      By:                    *
                                         ---------------------------------------
                                                    Peter J. Goettner
                                           President & Chief Executive Officer

     Pursuant to the requirements of the Securities Act of 1933, as amended,
this Registration Statement on Form S-1 has been signed by the following persons
in the capacities and on the dates indicated.


<TABLE>
<CAPTION>
                SIGNATURE                                  TITLE                        DATE
                ---------                                  -----                        ----
<S>                                         <C>                                   <C>
                    *                        President, Chief Executive Officer   February 17, 2000
- ------------------------------------------      and Chairman of the Board of
            Peter J. Goettner                  Directors (principal executive
                                                          officer)

           /s/ MICHAEL W. POPE                Vice President, Chief Financial     February 17, 2000
- ------------------------------------------    Officer (principal financial and
             Michael W. Pope                        accounting officer)

                    *                                     Director                February 17, 2000
- ------------------------------------------
            E. Follett Carter

                    *                                     Director                February 17, 2000
- ------------------------------------------
            Steve L. Eskenazi

                    *                                     Director                February 17, 2000
- ------------------------------------------
           Samuel D. Kingsland

                    *                                     Director                February 17, 2000
- ------------------------------------------
           William H. Lane, III

                    *                                     Director                February 17, 2000
- ------------------------------------------
              Jon C. Madonna

         *By: /s/ MICHAEL W. POPE                                                 February 17, 2000
   -----------------------------------
             Michael W. Pope
             Attorney-in-fact
</TABLE>


                                      II-4
<PAGE>   93

                               POWER OF ATTORNEY

     KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature
appears below constitutes and appoints Michael W. Pope, his attorney-in-fact,
with the power of substitution, for him and in his name, place and stead, in any
and all capacities, to sign any and all amendments (including post-effective
amendments) to this Registration Statement, and to sign any registration
statement for the same offering covered by this Registration Statement that is
to be effective upon filing pursuant to Rule 462(b) promulgated under the
Securities Act of 1933, as amended, and all post-effective amendments thereto,
and to file the same, with all exhibits thereto and all documents in connection
therewith, with the Securities and Exchange Commission, granting unto said
attorneys-in-fact and agents, and each of them, full power and authority to do
and perform each and every act and thing requisite and necessary to be done in
and about the premises, as fully to all intents and purposes as he might or
could do in person, hereby ratifying and confirming all that such attorneys-
in-fact and agents or any of them, or his or their substitute or substitutes,
may lawfully do or cause to be done by virtue hereof.

     Pursuant to the requirements of the Securities Act of 1933, as amended,
this Amendment No. 2 to Registration Statement has been signed by the following
persons in the capacities and on the dates indicated:


<TABLE>
<CAPTION>
                SIGNATURE                                   TITLE                        DATE
                ---------                                   -----                        ----
<S>                                         <C>                                    <C>
         /s/ RODERICK C. MCGEARY                          Director                 February 2, 2000
- ------------------------------------------
           Roderick C. McGeary
</TABLE>


                                      II-5
<PAGE>   94

                    INDEPENDENT AUDITORS' REPORT ON SCHEDULE

To the Board of Directors and Shareholders of DigitalThink, Inc.

     We have audited the financial statements of DigitalThink, Inc. as of March
31, 1998 and 1999 and for the period from April 22, 1996 (inception) through
March 31, 1997 and the years ended March 31, 1998 and 1999, and have issued our
report thereon dated June 4, 1999 (December 2, 1999 as to Note 11) (included
elsewhere in this registration statement). Our audits also included the
financial statement schedule listed in Item 16(b) of this registration
statement. This financial statement schedule is the responsibility of the
Company's management. Our responsibility is to express an opinion based on our
audits. In our opinion such financial statement schedule, when considered in
relation to the basic financial statements taken as a whole, presents fairly in
all material respects the information set forth therein.

/s/ DELOITTE & TOUCHE LLP

June 4, 1999
San Jose, California

                                       S-1
<PAGE>   95

                SCHEDULE II -- VALUATION AND QUALIFYING ACCOUNTS

<TABLE>
<CAPTION>
                                               BALANCE AT   CHARGES TO                BALANCE AT
                                               BEGINNING    COSTS AND                   END OF
                                               OF PERIOD     EXPENSES    DEDUCTIONS     PERIOD
                                               ----------   ----------   ----------   ----------
<S>                                            <C>          <C>          <C>          <C>
Period from April 22, 1996 (inception)
through March 31, 1997
Allowance for doubtful accounts..............   $    --      $    --      $    --      $     --
Year ended March 31, 1998
Allowance for doubtful accounts..............   $    --      $10,000      $    --      $ 10,000
Year ended March 31, 1999
Allowance for doubtful accounts..............   $10,000      $72,000      $(6,892)     $ 75,108
</TABLE>

                                       S-2
<PAGE>   96

                                 EXHIBIT INDEX


<TABLE>
<CAPTION>
EXHIBIT
NUMBER                       DESCRIPTION OF DOCUMENT
- -------                      -----------------------
<C>        <S>
 1.1**     Form of Underwriting Agreement
3.1(a)*    Amended and Restated Certificate of Incorporation, as in
           effect upon filing of the registration statement
3.1(b)*    Certificate of Incorporation to be filed upon completion of
           the offering
 4.1*      Specimen certificate for common stock
4.2(a)*    Bylaws of the registrant as currently in effect
4.2(b)*    Bylaws of the registrant as in effect upon completion of the
           offering
 5.1*      Opinion of Wilson Sonsini Goodrich & Rosati, Professional
           Corporation
10.1*      Restated Investor Rights Agreement dated November 10, 1999
10.2*      1996 Stock Plan and forms of agreements thereunder
10.3*      2000 Employee Stock Purchase Plan
10.4*      Form of Director and Executive Officer Indemnification
           Agreement
10.5*      Standard Industrial/Commercial Single Tenant Lease dated
           June 18, 1998
           between DigitalThink and Bruce J. Cardinal, Trustee of the
           Robert J.
           Cardinal Trust, for office space located at 1064 & 1098
           Harrison
           Street, San Francisco, California, and addenda and inserts
           thereto
10.6*      DigitalThink Custom Course Agreement dated March 3, 1999
           between
           DigitalThink and Adobe Systems Incorporated
10.7*      DigitalThink Course Agreement dated March August 19, 1999
           between
           DigitalThink and KPMG LLP
10.8       Services Agreement between DigitalThink and Exodus
           Communications, Inc.
10.9       Course Development Agreement between DigitalThink and Texas
           Instruments, Inc.
10.10      Reserved
10.11*     Stock Purchase Agreement dated January 21, 2000 between
           DigitalThink and GE Capital Equity Investments
10.12*     Stock Purchase Agreement dated January 21, 2000 between
           DigitalThink and Tenet Healthcare Corporation
10.13*     Registration Rights Agreement between DigitalThink and GE
           Capital Equity Investments
23.1       Consent of Deloitte & Touche LLP, independent accountants
23.2*      Consent of Counsel (included in exhibit 5.1)
23.3*      Consent of International Data Corporation
24.1*      Power of Attorney (see page II-4)
27.1*      Financial Data Schedule
</TABLE>


- -------------------------
 * Previously filed.

** To be filed by amendment.

<PAGE>   1
                                                                    EXHIBIT 10.8

                          EXODUS COMMUNICATIONS, INC.

                    INTERNET DATA CENTER SERVICES AGREEMENT

This INTERNET DATA CENTER SERVICES AGREEMENT (this "Agreement") is made
effective as of the Submission Date (October 19, 1998) indicated in the initial
Internet Data Center Service Order Form accepted by Exodus, by and between
Exodus Communications, Inc. ("Exodus") and the customer identified below
("Customer").

PARTIES:

CUSTOMER NAME: DIGITALTHINK
               --------------------------------

ADDRESS:       1000 BRANNAN STREET, SUITE 501
               --------------------------------

               --------------------------------

PHONE:         (415) 437-2800

FAX:           (415) 437-3877

EXODUS COMMUNICATIONS, INC.
2650 San Thomas Expressway
Santa Clara, CA 95051
Phone:    (408) 346-2200
Fax:      (408) 346-2206

1.   INTERNET DATA CENTER SERVICES.

Subject to the terms and conditions of this Agreement, during the term of this
Agreement, Exodus will provide to Customer the services described in the
Internet Data Center Services Order Form(s) ("IDC Services Order Form(s)")
accepted by Exodus, or substantially similar services would provide Customer
with substantially similar benefits ("Internet Data Center Services"). All IDC
Services Order Forms accepted by Exodus are incorporated herein by this
reference, each as of the Submission Date indicated in such form.

2.   FEES AND BILLING.

     2.1  Fees. Customer will pay all fees due according to the IDC Services
Order Form(s).

     2.2  Billing Commencement. Billing for Internet Data Center Services other
than Setup Fees, indicated in the initial IDC Services Order Form shall commence
on the earlier to occur of (i) the "Installation Date" indicated in the initial
IDC Services Order Form, regardless of whether Customer has commenced use of the
Internet Data Center Services, unless Customer is unable to install the Customer
Equipment and/or use the Internet Data Center Services by the Installation Date
due to the fault of Exodus, then billing will not begin until the date Exodus
has remedied such fault; and (ii) the date the "Customer Equipment" (Customer's
computer hardware and other tangible equipment, as identified in the Customer
Equipment List which is incorporated herein by this reference) is placed by
Customer in the "Customer Area" (the portion(s) of the Internet Data Centers, as
defined in Section 3.1 below, made available to Customer hereunder for the
placement of Customer Equipment) and is operational. All Setup Fees will be
billed upon receipt of a Customer signed IDC Services Order Form. In the event
that Customer orders additional Internet Data Center Services, billing for such
services shall commence on the date Exodus first provides such additional
Internet Data Center Services to Customer or as otherwise agreed to by Customer
and Exodus.

     2.3  Billing and Payment Terms. Customer will be billed monthly in advance
of the provision of Internet Data Center Services, and payment of such fees
will be due within thirty (30) days of the date of each Exodus invoice. All
payments will be made in U.S. dollars. Late payments hereunder will accrue
interest at a rate of one and one-half percent (1-1/2%) per month, or the
highest rate allowed by applicable law, whichever is lower. If in its judgment
Exodus determines that Customer is not creditworthy or is otherwise not
financially secure, Exodus may, upon written notice to Customer, modify the
payment terms to require full payment before the provision of Internet Data
Center Services or other assurances to secure Customer's payment obligations
hereunder.

     2.4  Taxes. All payments required by this Agreement are exclusive of all
national, state, municipal or other governmental excise, sales, value-added,
use, personal property, and occupational taxes, excises, withholding taxes and
obligations and other levies now in force or enacted in the future, all of
which Customer will be responsible for and will pay in full, except for taxes
based on Exodus' net income.

3.   CUSTOMER'S OBLIGATIONS.

     3.1  Compliance with Law and Rules and Regulations. Customer agrees that
Customer will comply at all times with all applicable laws and regulations and
Exodus' general rules and regulations relating to its provision of Internet
Data Center Services, as updated by Exodus from time to time ("Rules and
Regulations"). Customer acknowledges that Exodus exercises no control
whatsoever over the content of the information passing through its sites
containing the Customer Area and equipment and facilities used by Exodus to
provide Internet Data Center Services ("Internet Data Centers"), and that it is
the sole responsibility of Customer to ensure that the information it transmits
and receives complies with all applicable laws and regulations.

     3.2  Customer's Costs. Customer agrees that it will be solely responsible,
and at Exodus's request will reimburse Exodus, for all costs and expenses (other
than those included as part of the Internet Data Center Services and except as
otherwise expressly provided herein) it incurs in connection with this
Agreement.

     3.3  Access and Security. Customer will be fully responsible for any
charges, costs, expenses (other than those included in the Internet Data Center
Services), and third party claims that may result from its use of, or access
to, the Internet Data Center Services and/or the Customer Area including but
not limited to any unauthorized use of any access devices provided by Exodus
hereunder. Except with the advanced written consent of Exodus, Customer's
access to the Internet Data Centers will be limited solely to the individuals
identified and authorized by Customer to have access to the Internet Data
Centers and the Customer Area in accordance with this Agreement, as identified
in the Customer Registration Form, as amended from time to time, which is
hereby incorporated by this reference ("Representatives").

     3.4  No Competitive Services. Customer may not at any time permit any
Internet Data Center Services to be utilized for the provision of any services
that compete with any Exodus services, without Exodus' prior written consent.

     3.5  Insurance.

     (a)  Minimum Levels. Customer will keep in full force and effect during
the term of this Agreement (i) comprehensive general liability insurance in an
amount not less than $5 million per occurrence for bodily injury and property
damage; (ii) employer's liability insurance in an amount not less than $1
million per occurrence; and (iii) workers' compensation insurance in an amount
not less than that required by applicable law. Customer also agrees that it
will, and will be solely responsible for ensuring that its agents (including
contractors and subcontractors) maintain, other insurance at levels no less
than those required by applicable law and customary in Customer's and its
agents' industries.

     (b)  Certificates of Insurance. Prior to installation of any Customer
Equipment in the Customer Area, Customer will furnish Exodus with certificates
of insurance which evidence the minimum levels of insurance set forth above.

     (c)  Naming Exodus as an Additional Insured. Customer shall be solely
responsible for all personal injury and property damage caused by Customer's
negligent or improper actions through the use of Exodus' Internet Data Centers,
and Customer agrees to maintain general liability insurance coverage, including
employer's liability and workers' compensation coverage, adequate to cover this
potential liability. In the event that Customer ceases to carry insurance
mentioned above, the Customer will notify Exodus in writing.

4.   CONFIDENTIAL INFORMATION.

     4.1  Confidential Information. Each party acknowledges that it will have
access to certain confidential information of the other party concerning the
other party's business, plans, customers, technology, and products, including
the terms and conditions of this Agreement ("Confidential Information").
Confidential Information will include, but not be limited to, each party's
proprietary software and customer information. Each party agrees that it will
not use in any way, for its own account or the account of any third party,
except as expressly permitted by this Agreement, nor disclose to any third
party (except as required by law or to this party's attorneys, accountants and
other advisors as reasonably necessary), any of the other party's Confidential
Information and will take reasonable precautions to protect the confidentiality
of such information.

     4.2  Exceptions. Information will not be deemed Confidential Information
hereunder if such information: (i) is known to the receiving party prior to
receipt from the disclosing party directly or indirectly from a source other
than one having an obligation of confidentiality to the disclosing party; (ii)
becomes known (independently of disclosure by the disclosing party) to the
receiving party directly or indirectly from a source other than one having an
obligation of confidentiality to the disclosing party; (iii) becomes publicly
known or otherwise ceases to be secret or confidential, except through a breach
of this Agreement by the receiving party; or (iv) is independently developed by
the receiving party.

5.   REPRESENTATIONS AND WARRANTIES.

     5.1  Warrants by Customer.

     (a)  Customer Equipment. Customer represents and warrants that it owns or
has the legal right and authority, and will continue to own or maintain the
legal right and authority during the term of this Agreement, to place and use
the Customer Equipment as contemplated by this Agreement. Customer further
represents and warrants that its placement, arrangement, and use of the
Customer Equipment in the Internet Data Centers complies with the Customer
Equipment manufacturer's environmental and other specifications.

     (b)  Customer's Business. Customer represents and warrants that Customer's
services, products, materials, data, information and Customer Equipment used by
Customer in connection with this Agreement as well as Customer's and its
permitted customers' and users' use of the Internet Data Center Services
(collectively, "Customer's Business") does not as of the Installation Date, and
will not during the term of this Agreement operate in any manner that would
violate any applicable law or regulation.

     (c)  Rules and Regulations. Customer has read the Rules and Regulations
and represents and warrants that Customer and Customer's Business are currently
in full compliance with the Rules and Regulations, and will remain so at all
times during the term of this Agreement.

     (d)  Breach of Warranties. In the event of any breach, or reasonably
anticipated breach, of any of the foregoing warranties, in addition to any
other remedies available at law or in equity, Exodus will have the right
immediately, in Exodus' sole discretion, to suspend any

NONSTANDARD - DIGITALTHINK
EXODUS COMMUNICATIONS, INC., CONFIDENTIAL AND PROPRIETARY (rev 6/98)      PAGE 1
<PAGE>   2
related Internet Data Center Services if deemed reasonably necessary by Exodus
to prevent any harm to Exodus and its business.

     5.2 Warranties and Disclaimers by Exodus.

          5.2(a) Service Level Warranty. In the event Customer experiences any
of the following and Exodus determines in its reasonable judgment that such
inability was caused by Exodus' failure to provide Internet Data Center Services
for reasons within Exodus' reasonable control and not as a result of any actions
or inactions of Customer or any third parties (including Customer Equipment and
third party equipment), Exodus will, upon Customer's request in accordance with
paragraph (iii) below, credit Customer's account as described below:

          (i)   Inability to Access the Internet (Downtime). If Customer is
unable to transmit and receive information from Exodus' Internet Data Centers
(i.e., Exodus' LAN and WAN) to other portions of the Internet because Exodus
failed to provide the Internet Data Center Services for more than fifteen (15)
consecutive minutes, Exodus will credit Customer's account the pro-rata
connectivity charges (i.e., all bandwidth related charges) for one (1) day of
service, up to an aggregate maximum credit of connectivity charges for seven (7)
days of service in any one calendar (1) month. Exodus' scheduled maintenance of
the Internet Data Centers and Internet Data Center Services, as described in the
Rules and Regulations, shall not be deemed to be a failure of Exodus to provide
Internet Data Center Services. For purposes of the foregoing, "unable to
transmit and receive" shall mean sustained packet loss in excess of 50% based on
Exodus' measurements.

          (ii)  Packet Loss and Latency. Exodus does not proactively monitor the
packet loss or transmission latency of specific customers. Exodus does, however,
proactively monitor the aggregate packet loss and transmission latency within
its LAN and WAN. In the event that Exodus discovers (either from its own efforts
or after being notified by Customer) that Customer is experiencing packet loss
in excess of one percent (1%) ("Excess Packet Loss") or transmission latency in
excess of 120 milliseconds round trip time (based on Exodus' measurements)
between any two Internet Data Centers within Exodus' U.S. network (collectively,
"Excess Latency", and with Excess Packet Loss "Excess Packet Loss/Latency"), and
Customer notifies Exodus (or confirms that Exodus has notified Customer), Exodus
will take all actions necessary to determine the source of the Excess Packet
Loss/Latency.

               (A) Time to Discover Source of Excess Packet Loss/Latency;
Notification of Customer. Within two (2) hours of discovering the existence of
Excess Packet Loss/Latency, Exodus will determine whether the source of the
Excess Packet Loss/Latency is limited to the Customer Equipment and the Exodus
equipment connecting the Customer Equipment to Exodus' LAN ("Customer Specific
Packet Loss/Latency"). If the Excess Packet Loss/Latency is not a Customer
Specific Packet Loss/Latency, Exodus will determine the source of the Excess
Packet Loss/Latency within two (2) hours after determining that it is not a
Customer Specific Packet Loss/Latency. In any event, Exodus will notify Customer
of the source of the Excess Packet Loss/Latency within sixty (60) minutes after
identifying the source.

               (B) Remedy of Excess Packet Loss/Latency. If the Excess Packet
Loss/Latency is within the sole control of Exodus, Exodus will remedy the Excess
Packet Loss/Latency within two (2) hours of determining the source of the Excess
Packet Loss/Latency. If the Excess Packet Loss/Latency is caused from outside of
the Exodus LAN or WAN, Exodus will notify Customer and will use commercially
reasonable efforts to notify the party(ies) responsible for the source and
cooperate with it (them) to resolve the problem as soon as possible.

               (C) Failure to Determine Sources and/or Resolve Problem. In the
event Exodus is unable to determine the source of and remedy the Excess Packet
Loss/Latency within the time periods described above (where Exodus was solely in
control of the source), Exodus will credit Customer's account the pro-rata
connectivity charges for one (1) day of service for every two (2) hours after
the time periods described above that it takes Exodus to resolve the problem, up
to an aggregate maximum credit of connectivity charges for seven (7) days of
service in any one (1) month.

          (iii) Customer Must Request Credit. To receive any of the credits
described in this section 5.2(a), Customer must notify Exodus within three (3)
business days from the time Customer becomes eligible to receive a credit.
Failure to comply with this requirement will forfeit Customer's right to receive
a credit.

          (iv)  Remedies Shall Not Be Cumulative; Maximum Credit. In the event
that Customer is entitled to multiple credits hereunder arising from the same
event, such credits shall not be cumulative and Customer shall be entitled to
receive only the maximum single credit available for such event. In no event
will Exodus be required to credit Customer in any one (1) calendar month
connectivity charges in excess of seven (7) days of service. A credit shall be
applied only to the month in which there was the incident that resulted in the
credit. Customer shall not be eligible to recover any credits for periods in
which Customer received any Internet Data Center Services free of charge.

          (v)   Termination Options for Chronic Problems. If, in any single
calendar month, Customer would be able to receive credits totaling fifteen (15)
or more days (but for the limitation in paragraph (iv) above) resulting from
three (3) or more events during such calendar month or, if any single event
entitling customer to credits under paragraph 5.2(a)(i) exists for a period of
eight (8) consecutive hours, then, Customer may terminate this Agreement for
cause and without penalty by notifying Exodus within five (5) days following the
end of such calendar month. Such termination will be effective thirty (30) days
after receipt of such notice by Exodus.

This warranty does not apply to any Internet Data Center Services that
expressly exclude this warranty (as described in the specifications sheets for
such products). This Section 5.2(a) states customer's sole and exclusive remedy
for any failure by Exodus to provide Internet Data Center Services.

     (b) No Other Warranty. Except for the express warranty set out in
subsection (a) above, the Internet Data Center Services are provided on an "as
is" basis, and customer's use of the Internet Data Center Services is at its own
risk. Exodus does not make, and hereby disclaims, any and all other Express
and/or implied warranties, including, but not limited to, warranties of
merchantability, fitness for a particular purpose, noninfringement and title,
and any warranties arising from a course of dealing, usage or trade practice.
Exodus does not warrant that the Internet Data Center Services will be
uninterrupted, error-free, or completely secure.

     (c) Disclosure of Actions Caused by and/or Under the Control of Third
Parties. Exodus does not and cannot control the flow of data to or from Exodus'
Internet Data Centers and other portions of the Internet. Such flow depends in
large part on the performance of Internet services provided or controlled by
third parties. At times, actions or inactions caused by these third parties can
produce situations in which Exodus' customers' connections to the Internet (or
portions thereof) may be impaired or disrupted. Although Exodus will use
commercially reasonable efforts to take actions it deems appropriate to remedy
and avoid such events, Exodus cannot guarantee that they will not occur.
Accordingly, Exodus disclaims any and all liability resulting from or related to
such events.

6.   LIMITATIONS OF LIABILITY.

     6.1 Personal Injury. EACH REPRESENTATIVE AND ANY OTHER PERSONS VISITING THE
INTERNET DATA CENTERS DOES SO AT ITS OWN RISK AND EXODUS ASSUMES NO LIABILITY
WHATSOEVER FOR ANY HARM TO SUCH PERSONS RESULTING FROM ANY CAUSE OTHER THAN
EXODUS' NEGLIGENCE OR WILLFUL MISCONDUCT RESULTING IN PERSONAL INJURY TO SUCH
PERSONS DURING SUCH A VISIT.

     6.2 Damage to Customer Equipment or Business. EXODUS ASSUMES NO LIABILITY
FOR ANY DAMAGE TO, OR LOSS RELATING TO, CUSTOMER'S BUSINESS RESULTING FROM ANY
CAUSE WHATSOEVER. CERTAIN CUSTOMER EQUIPMENT, INCLUDING BUT NOT LIMITED TO
CUSTOMER EQUIPMENT LOCATED IN CYBERRACKS, MAY BE DIRECTLY ACCESSIBLE BY OTHER
CUSTOMERS. EXODUS ASSUMES NO LIABILITY FOR ANY DAMAGE TO, OR THE LOSS OF, ANY
CUSTOMER EQUIPMENT RESULTING FROM ANY CAUSE OTHER THAN EXODUS' GROSS NEGLIGENCE
OR WILLFUL MISCONDUCT. TO THE EXTENT EXODUS IS LIABLE FOR ANY DAMAGE TO, OR LOSS
OF, THE CUSTOMER EQUIPMENT FOR ANY REASON, SUCH LIABILITY WILL BE LIMITED SOLELY
TO THE THEN-CURRENT VALUE OF THE CUSTOMER EQUIPMENT.

     6.3 Exclusions. EXCEPT AS SPECIFIED IN SECTIONS 6.1 AND 6.2, IN NO EVENT
WILL EXODUS BE LIABLE TO CUSTOMER, ANY REPRESENTATIVE, OR ANY THIRD PARTY FOR
ANY CLAIMS ARISING OUT OF OR RELATED TO THE AGREEMENT, CUSTOMER EQUIPMENT,
CUSTOMER'S BUSINESS OR OTHERWISE, AND ANY LOST REVENUE, LOST PROFITS,
REPLACEMENT GOODS, LOSS OF TECHNOLOGY, RIGHTS OR SERVICES, INCIDENTAL, PUNITIVE,
INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, OR INTERRUPTION OR LOSS OF USE
OF SERVICE OR OF ANY CUSTOMER EQUIPMENT OR CUSTOMER'S BUSINESS, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER UNDER THEORY OF CONTRACT, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

     6.4 Maximum Liability. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS
AGREEMENT, EXODUS' MAXIMUM AGGREGATE LIABILITY TO CUSTOMER RELATED TO OR IN
CONNECTION WITH THIS AGREEMENT WILL BE LIMITED TO THE TOTAL AMOUNT PAID BY
CUSTOMER TO EXODUS HEREUNDER FOR THE PRIOR TWELVE (12) MONTH PERIOD.

     6.5 Customer's Insurance. Customer agrees that it will not pursue any
claims against Exodus for any liability Exodus may have under or relating to
this Agreement until Customer first makes claims against Customer's insurance
provider(s) and such insurance provider(s) finally resolve(s) such claims.

     6.6 Basis of the Bargain; Failure of Essential Purpose. Customer
acknowledges that Exodus has set its prices and entered into this Agreement in
reliance upon the limitations of liability and the disclaimers of warranties and
damages set forth herein, and that the same form an essential basis of the
bargain between the parties. The parties agree that the limitations and
exclusions of liability and disclaimers specified in this Agreement will survive
and apply even if found to have failed of their essential purpose.

7.   INDEMNIFICATION.

     7.1 Exodus' Indemnification of Customer. Exodus will indemnify, defend and
hold Customer harmless from and against any and all costs, liabilities, losses,
and expenses (including, but not limited to, reasonable attorneys' fees)
(collectively, "Losses") resulting from any claim, suit, action, or proceeding
(each, an "Action") brought against Customer alleging (i) the infringement of
any third party registered U.S. copyright or issued U.S. patent resulting from
the provision of Internet Data Center Services pursuant to this Agreement (but
excluding any infringement contributorily caused by Customer's Business or
Customer's Equipment) and (ii) personal injury to Customer's Representatives
from Exodus' gross negligence or willful misconduct.

     7.2 Customer's Indemnification of Exodus. Customer will indemnify, defend
and hold Exodus, its affiliates and customers harmless from and against any and
all Losses resulting from or arising out of any Action brought by or against
Exodus, its affiliates or customers alleging, (a) with respect to Customer's
Business (i) infringement or misappropriation of any intellectual property
rights, (ii) defamation, libel, slander, obscenity, pornography, or

NONSTANDARD - DIGITALTHINK
EXODUS COMMUNICATIONS, INC. CONFIDENTIAL AND PROPRIETARY (rev 6/98)       PAGE 2
<PAGE>   3
violation of the rights of privacy or publicity; or (iii) spamming, or any
other offensive, harassing or illegal conduct or violation of the Rules and
Regulations; (b) any damage or destruction to the Customer Area, the Internet
Data Centers or the equipment of Exodus or any other customer by Customer or
Representative(s) or Customer's designees; or (c) any other damage arising from
the Customer Equipment or Customer's Business.

     7.3 Notice. Each party will provide the other party prompt written notice
upon of the existence of any such event of which it becomes aware, and an
opportunity to participate in the defense thereof.

8.   TERM AND TERMINATION.

     8.1 Term. This Agreement will be effective for a period of one (1) year
from the Installation Date, unless earlier terminated according to the
provisions of this Section 8. The Agreement will automatically renew for
additional terms of one (1) year each.

     8.2 Termination.

     (a) For Convenience.

     (i) By Customer During First Thirty Days. Customer may terminate this
Agreement for convenience by providing written notice to Exodus at any time
during the thirty (30) day period beginning on the Installation Date.

     (ii) By Either Party. Either party may terminate this Agreement for
convenience at any time effective after the first (1st) anniversary of the
Installation Date by providing ninety (90) days' prior written notice to the
other party at any time thereafter.

     (b) For Cause. Either party will have the right to terminate this
Agreement if: (i) the other party breaches any material term or condition of
this Agreement and fails to cure such breach within thirty (30) days after
receipt of written notice of the same, except in the case of failure to pay
fees, which must be cured within five (5) days after receipt of written notice
from Exodus; (ii) the other party becomes the subject of a voluntary petition
in bankruptcy or any voluntary proceeding relating to insolvency, receivership,
liquidation, or composition for the benefit of creditors; or (iii) the other
party becomes the subject of an involuntary petition in bankruptcy or any
involuntary proceeding relating to insolvency, receivership, liquidation, or
composition for the benefit of creditors, if such petition or proceeding is not
dismissed within sixty (60) days of filing.

     8.3 No Liability for Termination. Neither party will be liable to the
other for any termination or expiration of this Agreement in accordance with
its terms.

     8.4 Effect of Termination. Upon the effective date of expiration or
termination of this Agreement: (a) Exodus will immediately cease providing the
Internet Data Center Services; (b) any and all payment obligations of Customer
under this Agreement will become due immediately; (c) within thirty (30) days
after such expiration or termination, each party will return all Confidential
Information of the other party in its possession at the time of expiration or
termination and will not make or retain any copies of such Confidential
Information except as required to comply with any applicable legal or
accounting record keeping requirement; and (d) Customer will remove from the
Internet Data Centers all Customer Equipment and any of its other property
within the Internet Data Centers within five (5) days of such expiration or
termination and return the Customer Area to Exodus in the same condition as it
was on the Installation Date, normal wear and tear excepted. If Customer does
not remove such property within such five-day period, Exodus will have the
option to (i) move any and all such property to secure storage and charge
Customer for the cost of such removal and storage, and/or (ii) liquidate the
property in any reasonable manner.

     8.5 Customer Equipment as Security. In the event that Customer fails to pay
Exodus all amounts owed Exodus under this Agreement when due, Customer Agrees
that upon written notice, Exodus may take possession of any Customer Equipment
and store it, at Customer's expense, until taken in full or partial satisfaction
of any lien or judgment, all without being liable to prosecution or for damages.

     8.6 Survival. The following provisions will survive any expiration or
termination of the Agreement: Sections 2, 3, 4, 5, 6, 7, 8 and 9.

9.   MISCELLANEOUS PROVISIONS.

     9.1 Force Majeure. Except for the obligation to pay money, neither party
will be liable for any failure or delay in its performance under this Agreement
due to any cause beyond its reasonable control, including act of war, acts of
God, earthquake, flood, embargo, riot, sabotage, labor shortage or dispute,
governmental act or failure of the Internet, provided that the delayed party:
(a) gives the other party prompt notice of such cause, and (b) uses its
reasonable commercial efforts to correct promptly such failure or delay in
performance.

     9.2 No Lease. This Agreement is a services agreement and is not intended
to and will not constitute a lease of any real or personal property. Customer
acknowledges and agrees that (i) it has been granted only a license to occupy
the Customer Space and use the Internet Data Centers and any equipment provided
by Exodus in accordance with this Agreement, (ii) Customer has not been granted
any real property interest in the Customer Space or Internet Data Centers, and
(iii) Customer has no rights as a tenant or otherwise under any real property
or landlord/tenant laws, regulations, or ordinances. For good cause, including
the exercise of any rights under Section 8.5 above, Exodus may suspend the
right of any Representative or other person to visit the Internet Data Centers.

     9.3 Advertising. Customer agrees that Exodus may refer to Customer by
trade name and trademark, and may briefly describe Customer's Business, in
Exodus' marketing materials and web site. Customer hereby grants Exodus a
license to use any Customer trade names and trademarks solely in connection
with the rights granted to Exodus pursuant to this Section 9.3.

     9.4 Government Regulations. Customer will not export, re-export, transfer,
or make available, whether directly or indirectly, any regulated item or
information to anyone outside the U.S. in connection with this Agreement
without first complying with all export control laws and regulations which may
be imposed by the U.S. Government and any country or organization of nations
within whose jurisdiction Customer operates or does business.

     9.5 Non-Solicitation. During the period beginning on the Installation Date
and ending on the first anniversary of the termination or expiration of this
Agreement in accordance with its terms, Customer agrees that it will not, and
will ensure that its affiliates do not, directly or indirectly, solicit or
attempt to solicit for employment any persons employed by Exodus during such
period.

     9.6 Governing Law; Dispute Resolution; Severability; Waiver. This Agreement
is made under and will be governed by and construed in accordance with the laws
of the State of California (except that body of law controlling conflicts of
law) and specifically excluding from application to this Agreement that law
known as the United Nations Convention on the International Sale of Goods. Any
dispute relating to the terms, interpretation or performance of this Agreement
(other than claims for preliminary injunctive relief or other pre-judgment
remedies) will be resolved at the request of either party through binding
arbitration. Arbitration will be conducted in Santa Clara County, California,
under the rules and procedures of the Judicial Arbitration and Mediation
Society ("JAMS"). The parties will request that JAMS appoint a single
arbitrator possessing knowledge of online services agreements; however the
arbitration will proceed even if such a person is unavailable in the event of
any provision of this Agreement is held by a tribunal of competent jurisdiction
to be contrary to the law, the remaining provisions of this Agreement will
remain in full force and effect. The waiver of any breach or default of this
Agreement will not constitute a waiver of any subsequent breach or default, and
will not act to amend or negate the rights of the waiving party.

     9.7 Assignments; Notices. Customer may not assign its rights or delegate
its duties under this Agreement either in whole or in part without the prior
written consent of Exodus, except that Customer may assign this Agreement in
whole as part of a corporate reorganization, consolidation, merger, or sale of
substantially all of its assets. Any attempted assignment or delegation without
such consent will be void. Exodus may assign this Agreement in whole or part.
This Agreement will bind and inure to the benefit of each party's successors
and permitted assigns. Any notice or communication required or permitted to be
given hereunder may be delivered by hand, deposited with an overnight courier,
sent by confirmed facsimile, or mailed by registered or certified mail, return
receipt requested, postage prepaid, in each case to the address of the
receiving party indicated on the signature page hereof, or at such other
address as may hereafter be furnished in writing by either party hereto to the
other. Such notice will be deemed to have been given as of the date it is
delivered, mailed or sent, whichever is earlier.

     9.8 Relationship of Parties. Exodus and Customer are independent
contractors and this Agreement will not establish any relationship of
partnership, joint venture, employment, franchise or agency between Exodus and
Customer. Neither Exodus nor Customer will have the power to bind the other or
incur obligations on the other's behalf without the other's prior written
consent, except as otherwise expressly provided herein.

     9.9 Entire Agreement; Counterparts. This Agreement, including all
documents incorporated herein by reference, constitutes the complete and
exclusive agreement between the parties with respect to the subject matter
hereof, and supersedes and replaces any and all prior or contemporaneous
discussions, negotiations, understandings and agreements, written and oral,
regarding such subject matter. This Agreement may be executed in two or more
counterparts, each of which will be deemed an original, but all of which
together shall constitute one and the same instrument.

Customer's and Exodus' authorized representatives have read the foregoing and
all documents incorporated therein and agree and accept such terms effective as
of the date first above written.

CUSTOMER                                EXODUS COMMUNICATIONS, INC.

Signature:     /s/ ALVIN CHU            Signature:     /s/ SUE IRVINE
          ------------------------                ---------------------------

Print Name:    ALVIN CHU                Print Name:    SUE IRVINE
          ------------------------                ---------------------------

Title:    WEB SYSTEMS ARCHITECT         Title:    CONTRACTS MGR
          ------------------------                ---------------------------

Nonstandard - DigitalThink
EXODUS COMMUNICATIONS, INC. CONFIDENTIAL AND PROPRIETARY (rev 6/98)       Page 3


<PAGE>   1
                                                                    EXHIBIT 10.9


                                                                 TI/DigitalThink
                                                                 MSC #12491-r
                                                                 Page 1 of 3

                                   AGREEMENT

     WHEREAS, TEXAS INSTRUMENTS INCORPORATED, acting through its Semiconductor
Group, ("TI"), with a principal place of business at 13500 North Central
Expressway, Dallas, Texas 75243, desires to secure education and training
services for its employees; and

     WHEREAS, DIGITALTHINK ("DIGITALTHINK") with a principal office at 860 2nd
Street, Suite 12, San Francisco, CA 94107, desires to provide such education
and training services for TI,

     NOW, THEREFORE, the parties agree as follows:

1.   SCOPE OF WORK: The services to be performed according to this Agreement
     relate to project management resources, development of course syllabus for
     TI's course ("COURSE") of instruction for delivery worldwide via Internet
     as specified in Attachment I (which is attached hereto and by this
     reference made a part hereof).

2.   TERM OF AGREEMENT: The Effective Date of this Agreement shall be May 1,
     1997, regardless of the date of execution hereof, and shall continue until
     December 31, 2002.

3.   COMPENSATION: TI shall pay DIGITALTHINK a Pre-payment fee as follows:
     twenty-five thousand dollars ($25,000.00) upon execution of this Agreement;
     twenty-five thousand dollars ($25,000.00) at conclusion of Beat Test, and
     fifty thousand dollars ($50,000.00) upon "live" launch via Internet (Total
     $100,000.00).

4.   COURSE: The COURSE, as currently defined, will contain between 10 and 20
     hours of instruction. COURSE development includes all work required to
     create and build this COURSE for delivery via the Web.

     * DIGITALTHINK RESPONSIBILITIES:
       - Provide project management resources
       - Assist in the design of a COURSE syllabus and outline
       - Review content and provide guidance to content expert
       - Produce the COURSE including technical layout, creation of artwork,
         use of interactive Java applets and tools, incorporation and production
         of audio clips, and editing/proofing.

     * TI RESPONSIBILITIES:
       - Identify the content expert prior to the formal start of the project
       - Design the COURSE syllabus and outline detailing lessons, quizzes,
         exercises, projects, diagrams, and interactive elements
       - Create the COURSE content (this may require as much as 120 hours from
         the content expert but can vary depending on the state of existing
         content and the expertise of the expert; content must be provided to
         DIGITALTHINK in the form of an electronic ASCII file).

5.   REPORTS With respect to the services performed by DIGITALTHINK according
     to this Agreement, DIGITALTHINK shall deliver to TI reports and
     documentation as may be periodically required by TI.

6.   COMMUNICATION AND ADMINISTRATION For and on behalf of DIGITALTHINK and TI,
the persons designated below shall have cognizance of the services provided
pursuant to this Agreement, and liaison and general administration of the
Agreement for DIGITALTHINK and TI shall be through them. All documents required
hereunder shall be sent directly to these individuals:

<PAGE>   2
                                                                    MSC #12491-r
                                                                    Page 2 of 3


IF TO TI:                    IF TO DIGITALTHINK:     WITH COPY TO:
7839 Churchhill Way, MS3984  860 2nd St., Suite 12   8505 Forest Lance, M/S 8670
Dallas, TX 75243             San Francisco, CA 95107 Dallas, TX 75243
Attn: Steve Lindsey          Attn: Pete Goettner     Attn: Mgr., Business
                                                                 Services

 7.  WORK PRODUCT COURSE materials designed and developed specifically for TI
     shall be the exclusive property of TI, and shall not be disclosed to any
     other person, firm, or corporation, or used by DIGITALTHINK or others
     without the prior written consent of TI.

 9.  CONFLICTING AGREEMENT: DIGITALTHINK warrants that it is not a party to any
     other existing agreement which would prevent DIGITALTHINK from entering
     into this Agreement or which would adversely affect this Agreement.

10.  INDEPENDENT CONTRACTOR: It is understood and agreed that DIGITALTHINK shall
     be acting as an independent contractor and not as an agent or employee of
     TI. Accordingly, DIGITALTHINK assumes all risks and hazards encountered in
     its performance Agreement, and further DIGITALTHINK shall be solely
     responsible for all injuries, including death, to all persons and all loss
     or damage to property which are attributed to DIGITALTHINK performance
     under this Agreement or that of any agent, employee or subcontractor
     engaged by DIGITALTHINK.

11.  TERMINATION:

     Either party may terminate this Agreement at any time upon one (1) working
     days' written notice prior to completion of last phase, i.e. "live" launch
     on Internet, subject to:

                A.  CAUSE:

                       1.  In the event TI terminates this Agreement due to
                           DIGITALTHINK'S material breach of its obligations
                           stated in the Agreement after TI has given written
                           notice of such breach and allowed DIGITALTHINK thirty
                           (30) days to cure, TI liability shall be limited to
                           the payment made to such termination date.

                       2.  In the event DIGITALTHINK terminates this Agreement
                           due to TI's material breach of its obligation stated
                           in this Agreement after DIGITALTHINK has given
                           written notice of such breach and allowed TI thirty
                           (30) days to cure, DIGITALTHINK shall be liable for
                           the pre-payment fee, i.e. $100,000).

                B.  WITHOUT CAUSE:

                       1.  In the event TI terminates this Agreement without
                           cause, TI will pay DIGITALTHINK the full pre-payment
                           fee ($100,000).

                       2.  In the event DIGITALTHINK terminates this Agreement
                           without cause, DIGITALTHINK will refund all funds
                           paid by TI for services rendered under this
                           Agreement.

12.  BINDING AGREEMENT: This Agreement shall be binding upon and inure to the
     benefit of the successors and assigns of TI and shall be binding upon and
     inure to the benefit of TI's heirs, legal representatives, successors and
     assigns.

13.  GOVERNING LAW: The terms and conditions of this Agreement and performance
     hereunder shall be construed in accordance with the laws of the State of
     Texas.

<PAGE>   3
                                                                    MSC #12491-r
                                                                     Page 3 of 3


14.  ASSIGNMENT: This Agreement shall not be assignable by DIGITALTHINK without
     the written consent of TI, and any purported assignment, including full or
     partial assignment or delegation to any event or subcontractor, not
     permitted hereunder, shall be void.

15.  MODIFICATION: TI may request DIGITALTHINK to provide additional services in
     writing at any time during the duration of this Agreement. This Agreement
     and any attachment hereto shall be modified only by an instrument in
     writing and signed by duly authorized representatives of the parties.

16.  TAXES: DIGITALTHINK shall be solely responsible for payment of all taxes
     which arise in connection with its business activities in performing
     services for TI.

17.  INSURANCE: DIGITALTHINK shall be solely responsible for all personal injury
     and property damage caused by DIGITALTHINK negligent or improper actions
     while performing services for TI, and DIGITALTHINK agrees to maintain
     general liability insurance coverage, including automobile insurance
     coverage, adequate to cover this potential liability.

18.  RELEASE OF INFORMATION: DIGITALTHINK shall not disclose the subject matter
     of any TI service order issued to DIGITALTHINK, the terms of this
     Agreement, or the fact that TI has contracted for its services, without the
     prior written consent of TI.

19.  ENTIRE AGREEMENT: This Agreement, Attachment I, and the service orders
     issued hereunder constitute the entire business agreement between TI and
     DIGITALTHINK, and supersedes any other agreements, express or implied. No
     other terms and conditions shall be applicable, unless agreed upon between
     TI and DIGITALTHINK by formal written modification of this Agreement. In
     the event of a conflict between the terms of this Agreement and the terms
     appearing on the face of any TI service order issued to DIGITALTHINK, the
     terms of this Agreement shall govern.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed
by their duly authorized representatives as of the Effective Date hereof.

TEXAS INSTRUMENTS INCORPORATED          DIGITAL THINK


BY:  /s/ J.F. ESCOBAR                   BY:  /s/ TODD A. CLYDE
     ----------------------------            ----------------------------
        Francisco Escobar                       Todd A. Clyde

TITLE:  MGR, TI MARKETING SVCS          TITLE:  Director Custom Services
       --------------------------              --------------------------

DATE:   4-2-98                          DATE:     4-30-98
     ----------------------------            ----------------------------

<PAGE>   4
                                                                    ATTACHMENT 1
                                                                    MSC #12491-r
                                                                     Page 1 of 2

                                  ATTACHMENT I

                               STATEMENT OF WORK:

A.    TARGET AUDIENCE/OBJECTIVES

      TI's primary target audience is design engineers for use in the low-cost
'C54xDSK plus platform to:

      *     Experiment with digital signal processing concepts and techniques
      *     Analyze the capabilities of the 'C54x
      *     evaluate the 'C54x for possible use in their designs

B.    BETA TESTING

      At the conclusion of the production phase, DIGITALTHINK will install the
COURSE on its live site and begin the beta test phase. The parties estimate this
phase should take four weeks to complete. User feedback will be used to improve
the COURSE, train tutors, and build responses in the threaded discussion area.

      *     DIGITALTHINK will manage the beta test program including the
            registration of beta testers, collection of beta feedback, and issue
            resolution

      *     TI will identify a minimum of 10 beta testers and provide access to
            the 'C54x DSK plus for beta test

C.    COURSE DELIVERY

            1.    DIGITALTHINK RESPONSIBILITIES:

                  -     Deliver COURSE worldwide via Internet; DIGITALTHINK will
                        initially support North America in 1997 and will
                        establish sites in Europe and Asia in 1998 to improve
                        delivery speed

                  -     Ensure the site for this training is up 24 hours per
                        day, 7 days per week, 365 days per year with reasonable,
                        pre-scheduled down time for maintenance and upgrades

                  -     Manage and monitor instructor involvement

                  -     Manage and compensate tutors used to support this COURSE

                  -     Collect data and market feedback and provide this to TI;
                        participants will be notified that their personal
                        information is being passed from DIGITALTHINK to TI and
                        will be given the option of being included/excluded
                        from company mailings

                  -     Coordinate maintenance and incorporate changes to the
                        COURSE

            2.    TI RESPONSIBILITIES:

                  -     Identify an instructor who will be involved in teaching
                        the COURSE; the instructor will spend approximately 1
                        hour per week participating in chats, discussions, and
                        answering e-mail

                  -     Assist in identifying qualified tutors, e.g., former TI
                        employees, trainers, third parties, etc.

                  -     Determine how to retrieve and use data and market
                        feedback collected by DIGITALTHINK

                  -     Provide content updates and yearly maintenance is
                        estimated at hours per year

D.    PROMOTION/SALES

      TI will take the primary role in selling and promoting this COURSE which
may include the following elements:

      *     Education of sales force

      *     Sales programs

      *     Internal TI promotions

      *     Advertising

      *     Public relations

      *     CD-ROM kits
<PAGE>   5

                                                                    Attachment I
                                                                    MSC #12491-r
                                                                    Page 2 of 2

E.   COST

     1. 3RD PARTY COST: This COURSE will list for $349/seat which includes the
     $149 DSKplus kit. TI and DIGITALTHINK agrees to sales to 3rd parties, a
     coupon will be included with the DSKplus kit when a seat has been
     purchased. The coupon would contain a special code that would allow one
     user to access the COURSE Web-site for a reasonable period of time to
     complete the training. Coupons would be printed and supplied by
     DIGITALTHINK. TI would insert the coupons into the DSKplus kit.

     2.   TI COST: TI will get the entire for the DSKplus kit for $149. Until
     TI's uses $100,000 (prepaid fee) for its internal or "give-a-way" students,
     $200/seat will be credited to TI, and $100/seat will be credited for all
     other purchased seats. Upon TI's recouping the $100,000, DIGITALTHINK will
     receive $200/seat. DIGITALTHINK will track seat purchases and reimburse TI
     accordingly.

<PAGE>   1

                                                                    EXHIBIT 23.1

                         INDEPENDENT AUDITORS' CONSENT

We consent to the use in this Amendment No. 3 to Registration Statement No.
333-92429 of DigitalThink, Inc. on Form S-1 of our report dated June 4, 1999
(December 2, 1999 as to Note 11), appearing in the prospectus, which is part of
this registration statement, and of our report dated June 4, 1999 related to the
financial statement schedule appearing elsewhere in this registration statement.

We also consent to the reference to us under the headings "Selected Financial
Data" and "Experts" in such prospectus.

/s/ DELOITTE & TOUCHE LLP
- ------------------------------------------

San Jose, California
February 16, 2000


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