TELOCITY DELAWARE INC
SC14D9C, 2000-12-28
COMPUTER PROGRAMMING, DATA PROCESSING, ETC.
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<PAGE>

================================================================================
                                 UNITED STATES
                      SECURITIES AND EXCHANGE COMMISSION
                            Washington, D.C. 20549

                                SCHEDULE 14D-9
         Solicitation/Recommendation Statement under Section 14(d)(4)
                    of the Securities Exchange Act of 1934

                            Telocity Delaware, Inc.
                            -----------------------
                           (Name of Subject Company)

                            Telocity Delaware, Inc.
                            -----------------------
                       (Name of Person Filing Statement)

                   Common Stock, par value $0.001 per share
                   ----------------------------------------
                        (Title of Class of Securities)

                                    87971D
                     (CUSIP Number of Class of Securities)

                                 Edward Hayes
                                 ------------
                           Executive Vice President,
                           Chief Financial Officer
                            Telocity Delaware, Inc.
                           10355 North DeAnza Blvd.
                          Cupertino, California 95014
                                (408) 863-6600

 (Name, address, and telephone numbers of person authorized to receive notices
         and communications on behalf of the persons filing statement)

                                With Copies to

                           Diane Holt Frankle, Esq.
                       Gray Cary Ware & Friedenrich LLP
                              400 Hamilton Avenue
                       Palo Alto, California 94301-1825
                                (650) 833-2000

[X]  Check the box if the filing relates solely to preliminary communications
     made before the commencement of a tender offer.

================================================================================
<PAGE>

Preliminary communication filed as part of this Schedule:

1.   Agreement and Plan of Merger among Hughes Electronics Corporation, DIRECTV
Broadband Inc. and Telocity Delaware, Inc. ("Telocity"), dated as of December
21, 2000.

2.   Tender and Stockholder Support Agreement, dated as of December 21, 2000, by
and among Hughes Electronics Corporation, DIRECTV Broadband Inc., and certain
stockholders of Telocity Delaware, Inc.

Telocity stockholders are advised to read the tender offer statement and the
solicitation/recommendation statement regarding the acquisition, which will be
filed with the Securities and Exchange Commission upon the commencement of the
tender offer.  The tender offer statement (including an offer to purchase,
letter of transmittal and related tender offer documents) and the
solicitation/recommendation statement will contain important information which
should be read carefully before any decision is made with respect to the offer.
Telocity stockholders may obtain a free copy of the tender offer statement and
the solicitation/recommendation statement when it is available and other
documents filed by Hughes and Telocity with the SEC at the SEC's Web site at
www.sec.gov.  The tender offer statement and the solicitation/recommendation
statement and these other documents may also be obtained by Telocity
stockholders without cost to them from Hughes and Telocity.
<PAGE>

                    ---------------------------------------

                         AGREEMENT AND PLAN OF MERGER

                                     among

                        HUGHES ELECTRONICS CORPORATION,

                            DIRECTV BROADBAND INC.

                                      and

                            TELOCITY DELAWARE, INC.

                         Dated as of December 21, 2000

                    ---------------------------------------
<PAGE>

                                TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                                                        Page
<S>                                                                                                     <C>
ARTICLE 1 THE OFFER.....................................................................................   2

     1.1     The Offer..................................................................................   2
             ---------
     1.2     Actions by Purchaser and Merger Sub........................................................   3
             -----------------------------------
     1.3     Actions by the Company.....................................................................   4
             ----------------------
     1.4     Composition of Board of Directors..........................................................   6
             ---------------------------------
     1.5     Top-Up Option..............................................................................   7
             -------------

ARTICLE 2 THE MERGER....................................................................................   8

     2.1     The Merger.................................................................................   8
             ----------
     2.2     The Closing................................................................................   8
             -----------
     2.3     Effective Time.............................................................................   8
             --------------
     2.4     Effects of the Merger......................................................................   8
             ---------------------

ARTICLE 3 CERTIFICATE OF INCORPORATION AND BYLAWS OF THE SURVIVING CORPORATION..........................   8

     3.1     Certificate of Incorporation...............................................................   8
             ----------------------------
     3.2     Bylaws.....................................................................................   9
             ------

ARTICLE 4 DIRECTORS AND OFFICERS OF THE SURVIVING CORPORATION...........................................   9

     4.1     Director...................................................................................   9
             --------
     4.2     Officers...................................................................................   9
             --------

ARTICLE 5 EFFECT OF THE MERGER ON SECURITIES OF MERGER SUB AND THE COMPANY..............................   9

     5.1     Merger Sub Stock...........................................................................   9
             ----------------
     5.2     Company Securities.........................................................................   9
             ------------------
     5.3     Exchange of Certificates Representing Shares of Common Stock...............................  11
             ------------------------------------------------------------
     5.4     Merger Without Meeting of Stockholders.....................................................  13
             --------------------------------------

ARTICLE 6 REPRESENTATIONS AND WARRANTIES OF THE COMPANY.................................................  13

     6.1     Existence; Good Standing; Corporate Authority..............................................  14
             ---------------------------------------------
     6.2     Authorization, Validity and Effect of Agreements...........................................  15
             ------------------------------------------------
     6.3     Compliance with Laws.......................................................................  15
             --------------------
     6.4     Capitalization.............................................................................  15
             --------------
     6.5     Subsidiaries...............................................................................  16
             ------------
     6.6     No Violation...............................................................................  16
             ------------
     6.7     Company Reports; Offer Documents...........................................................  17
             --------------------------------
     6.8     Absence of Certain Changes.................................................................  18
             --------------------------
     6.9     Taxes......................................................................................  19
             -----
     6.10    Employee Benefit Plans.....................................................................  20
             ----------------------
     6.11    Brokers or Finders.........................................................................  23
             ------------------
</TABLE>

                                       i
<PAGE>

<TABLE>
<S>                                                                                                          <C>
     6.12       Licenses and Permits.......................................................................  23
                --------------------
     6.13       Environmental Matters......................................................................  23
                ---------------------
     6.14       Title to Assets............................................................................  24
                ---------------
     6.15       Leased Properties..........................................................................  25
                -----------------
     6.16       Labor and Employment Matters...............................................................  25
                ----------------------------
     6.17       Intellectual Property......................................................................  26
                ---------------------
     6.18       Material Agreements........................................................................  27
                -------------------
     6.19       No Undisclosed Liabilities.................................................................  27
                --------------------------
     6.20       Litigation.................................................................................  27
                ----------
     6.21       Insurance..................................................................................  27
                ---------
     6.22       Affiliate Transactions.....................................................................  28
                ----------------------
     6.23       Opinion of Financial Advisor...............................................................  28
                ----------------------------
     6.24       Vote Required..............................................................................  28
                -------------
     6.25       DGCL Section 203; State Takeover Statutes..................................................  28
                -----------------------------------------
     6.26       Termination of NBCi Agreement..............................................................  28
                -----------------------------
     6.27       Transaction Expenses.......................................................................  29
                --------------------
     6.28       Regulatory Filings.........................................................................  29
                ------------------

ARTICLE 7 REPRESENTATIONS AND WARRANTIES OF PURCHASER AND MERGER SUB.......................................  29

     7.1        Existence; Good Standing; Corporate Authority..............................................  29
                ---------------------------------------------
     7.2        Authorization, Validity and Effect of Agreements...........................................  29
                ------------------------------------------------
     7.3        Offer Documents............................................................................  30
                ---------------
     7.4        No Violation...............................................................................  30
                ------------
     7.5        Financing..................................................................................  31
                ---------
     7.6        Purchaser-Owned Shares of Common Stock.....................................................  31
                --------------------------------------
     7.7        Interim Operations of Merger Sub...........................................................  31
                --------------------------------
     7.8        Brokers or Finders.........................................................................  31
                ------------------

ARTICLE 8 COVENANTS........................................................................................  31

     8.1        Interim Operations.........................................................................  31
                ------------------
     8.2        Company Stockholder Approval; Proxy Statement..............................................  34
                ---------------------------------------------
     8.3        Filings; Other Action......................................................................  36
                ---------------------
     8.4        Publicity..................................................................................  36
                ---------
     8.5        Further Action.............................................................................  36
                --------------
     8.6        Insurance; Indemnity.......................................................................  37
                --------------------
     8.7        Access to Information......................................................................  38
                ---------------------
     8.8        No Solicitation............................................................................  38
                ---------------
     8.9        Interim Financing..........................................................................  40
                -----------------
     8.10       Rescission Offers..........................................................................  40
                -----------------

ARTICLE 9 CONDITIONS.......................................................................................  41

     9.1        Conditions to Each Party's Obligation to Effect the Merger.................................  41
                ----------------------------------------------------------
</TABLE>

                                      ii
<PAGE>

<TABLE>
<S>                                                                                                          <C>
ARTICLE 10 TERMINATION; AMENDMENT; WAIVER..................................................................  42

     10.1       Termination................................................................................  42
                -----------
     10.2       Effect of Termination......................................................................  44
                ---------------------
     10.3       Amendment..................................................................................  45
                ---------
     10.4       Extension; Waiver..........................................................................  45
                -----------------

ARTICLE 11 GENERAL PROVISIONS..............................................................................  46

     11.1       Nonsurvival of Representations and Warranties..............................................  46
                ---------------------------------------------
     11.2       Notices....................................................................................  46
                -------
     11.3       Assignment; Binding Effect.................................................................  47
                --------------------------
     11.4       Entire Agreement...........................................................................  47
                ----------------
     11.5       Fees and Expenses..........................................................................  47
                -----------------
     11.6       Governing Law..............................................................................  47
                -------------
     11.7       Headings...................................................................................  48
                --------
     11.8       Interpretation.............................................................................  48
                --------------
     11.9       Severability...............................................................................  48
                ------------
     11.10      Enforcement of Agreement...................................................................  48
                -------------------------
     11.11      Counterparts...............................................................................  49
                ------------
     11.12      Guaranty by Purchaser......................................................................  49
                ---------------------
</TABLE>

                                      iii
<PAGE>

                           GLOSSARY OF DEFINED TERMS

<TABLE>
<CAPTION>
                                                                                                        Location of
Definition                                                                                             Defined Term
<S>                                                                                                 <C>
1999 Balance Sheet.....................................................................................Section 6.14
1999 Promissory Notes...............................................................................Section 8.10(b)
2000 Promissory Notes...............................................................................Section 8.10(a)
Acquisition Proposals................................................................................Section 8.8(a)
Action...............................................................................................Section 8.6(e)
Agreement..................................................................................................Preamble
Ancillary Documents.....................................................................................Section 6.2
Benefit Plan Related Documents......................................................................Section 6.10(i)
Board of Directors.........................................................................................Recitals
Business Day...........................................................................................Section 11.8
Break-Up Fee........................................................................................Section 10.2(b)
Certificate..........................................................................................Section 5.3(a)
Closing.................................................................................................Section 2.2
Closing Date............................................................................................Section 2.2
Code.................................................................................................Section 5.3(j)
Common Stock...............................................................................................Recitals
Company....................................................................................................Preamble
Company Benefit Plans...............................................................................Section 6.10(a)
Company Reports......................................................................................Section 6.7(a)
Confidentiality Agreements...........................................................................Section 8.8(b)
Continuing Directors.................................................................................Section 1.4(b)
Contract................................................................................................Section 6.6
Consents................................................................................................Section 6.6
Disclosure Letter.........................................................................................Article 6
DGCL.................................................................................................Section 1.3(a)
Dissenting Common Stock .............................................................................Section 5.2(b)
DOL.................................................................................................Section 6.10(e)
Effective Time..........................................................................................Section 2.3
Encumbrances............................................................................................Section 6.5
Environmental Law......................................................................................Section 6.13
ERISA...............................................................................................Section 6.10(a)
ERISA Affiliate.....................................................................................Section 6.10(i)
ESPP.................................................................................................Section 5.2(f)
ESPP Date............................................................................................Section 5.2(f)
Exchange Act.........................................................................................Section 1.1(a)
Exchange Fund........................................................................................Section 5.3(a)
Fairness Opinion.....................................................................................Section 1.3(a)
Financial Advisor....................................................................................Section 1.3(a)
Form S-1............................................................................................Section 6.10(b)
</TABLE>

                                      iv
<PAGE>

<TABLE>
<S>                                                                                                 <C>
GAAP.................................................................................................Section 6.7(a)
Governmental Entity.....................................................................................Section 6.3
Hazardous Substance....................................................................................Section 6.13
HSR Act.................................................................................................Section 6.6
Information Statement................................................................................Section 6.7(b)
Indemnified Party....................................................................................Section 8.6(e)
Independent Contractor..............................................................................Section 6.10(a)
Initial Offer Expiration Date........................................................................Section 1.1(a)
Intellectual Property Rights........................................................................Section 6.17(a)
knowledge..............................................................................................Section 11.8
Lease..................................................................................................Section 6.15
Licensed Rights.....................................................................................Section 6.17(a)
Litigation...........................................................................................Section 8.6(c)
Losses...............................................................................................Section 8.6(c)
Matching Offer.......................................................................................Section 8.8(c)
Material Adverse Effect.................................................................................Section 6.1
Material Agreement.....................................................................................Section 6.18
Merger.....................................................................................................Recitals
Merger Consideration.................................................................................Section 5.2(b)
Merger Sub.................................................................................................Preamble
Minimum Condition.........................................................................................Exhibit A
Offer......................................................................................................Recitals
Offer Consideration..................................................................................Section 1.1(a)
Offer Documents.........................................................................................Section 1.2
Operating Agreement....................................................................................Section 6.26
Options.................................................................................................Section 6.4
Paying Agent.........................................................................................Section 5.3(a)
Percentage...........................................................................................Section 1.4(a)
Permits................................................................................................Section 6.12
Policies.............................................................................................Section 8.6(a)
Proxy Statement......................................................................................Section 8.2(b)
Purchaser..................................................................................................Preamble
Purchaser Expenses..................................................................................Section 10.2(d)
Regulatory Filings......................................................................................Section 6.6
Release Agreements.....................................................................................Section 8.10
Schedule 14D-9.......................................................................................Section 1.3(b)
SEC..................................................................................................Section 1.1(b)
Securities Act..........................................................................................Section 6.6
Stockholder Meeting..................................................................................Section 8.2(a)
Significant Stockholder....................................................................................Recitals
Subsidiary.............................................................................................Section 11.8
Superior Proposal....................................................................................Section 8.8(e)
Support Agreement...........................................................................................Annex A
Surviving Corporation...................................................................................Section 2.1
Taxes...................................................................................................Section 6.9
</TABLE>

                                       v
<PAGE>

<TABLE>
<S>                                                                                                 <C>
Tax Return..............................................................................................Section 6.9
Tender Agreement...........................................................................................Recitals
Terminating Company Breach..........................................................................Section 10.1(h)
Terminating Purchaser Breach........................................................................Section 10.1(c)
Top-Up Exercise Event................................................................................Section 1.5(c)
Top-Up Option........................................................................................Section 1.5(a)
Top-Up Option Shares.................................................................................Section 1.5(a)
Top-Up Termination Event.............................................................................Section 1.5(c)
Warrants.............................................................................................Section 5.2(d)
Warrant Agreements...................................................................................Section 5.2(d)
Warrant Consideration................................................................................Section 5.2(d)
</TABLE>

                                      vi
<PAGE>

                         AGREEMENT AND PLAN OF MERGER

                  THIS AGREEMENT AND PLAN OF MERGER (this "Agreement"), dated as
                                                           ---------
of December 21, 2000, is made and entered into among Hughes Electronics
Corporation, a Delaware corporation ("Purchaser"), DIRECTV Broadband Inc., a
                                      ---------
Delaware corporation and a wholly owned subsidiary of Purchaser ("Merger Sub"),
                                                                  ----------
and Telocity Delaware, Inc., a Delaware corporation (the "Company").
                                                          -------

                                   RECITALS

                  WHEREAS, the boards of directors of Purchaser, Merger Sub and
the Company each have determined that it would be advisable and is in the best
interests of their respective companies and stockholders for Purchaser to
acquire the Company on the terms and subject to the conditions set forth herein;

                  WHEREAS, to effectuate the acquisition, Purchaser and the
Company each desire that Purchaser cause Merger Sub to commence a cash tender
offer (as such offer may be amended or extended from time to time as provided
herein, the "Offer") to purchase all of the outstanding shares of common stock,
             -----
par value $0.001 per share (the "Common Stock"), of the Company on the terms and
                                 ------------
subject to the conditions set forth in this Agreement, including Exhibit A
                                                                 ---------
hereto;

                  WHEREAS, concurrently with the execution hereof and in order
to induce Merger Sub and Purchaser to enter into this Agreement, Merger Sub and
Purchaser are entering into a Tender and Stockholder Support Agreement (the
"Tender Agreement") with the stockholders of the Company listed on Annex A
 ----------------
thereto (each a "Significant Stockholder") under which each Significant
                 -----------------------
Stockholder is, among other things, agreeing to tender all of such Significant
Stockholder's shares of Common Stock in the Offer upon the terms and conditions
set forth therein;

                  WHEREAS, upon consummation of the Offer, and as soon as may be
permitted thereafter, Merger Sub shall be merged with and into the Company (the
"Merger") in accordance with this Agreement and the relevant provisions of the
 ------
DGCL (as defined below) and the surviving corporation in the Merger shall be the
Company;

                  WHEREAS, the board of directors of the Company (the "Board of
                                                                       --------
Directors" or the "Board") has (a) approved this Agreement and the transactions
---------          -----
contemplated hereby, including the Offer and the Merger and (b) declared the
advisability of this Agreement and resolved to recommend (subject to the
limitations contained herein) that the Company's stockholders accept the Offer
and tender their shares of Common Stock pursuant thereto; and

                  WHEREAS, the parties hereto desire to make certain
representations, warranties, covenants and agreements in connection herewith.
<PAGE>

                  NOW, THEREFORE, in consideration of the foregoing, and of the
representations, warranties, covenants and agreements contained herein, the
parties hereto hereby agree as follows:

                                   ARTICLE 1
                                   THE OFFER

          1.1     The Offer.
                  ---------

          (a)     Subject to the provisions of this Agreement and provided that
this Agreement shall not have been terminated in accordance with Article 10
                                                                 ----------
hereof, on or before February 1, 2001 Merger Sub shall commence (within the
meaning of Rule 14d-2(a) under the Securities Exchange Act of 1934, as amended
(the "Exchange Act"), and the rules and regulations promulgated thereunder), the
      ------------
Offer to purchase all of the outstanding shares of Common Stock at a price of
$2.15 per share of Common Stock, net to the seller of such shares in cash,
without interest (such price or any higher price as may be paid pursuant to the
Offer, the "Offer Consideration"). Notwithstanding the foregoing, if between the
            -------------------
date of this Agreement and the closing of the Offer the outstanding shares of
Common Stock shall have been changed into a different number of shares or a
different class by reason of any stock dividend, subdivision, reclassification,
recapitalization, split, combination or exchange of shares, the Offer
Consideration shall be correspondingly adjusted on a per-share basis to reflect
such stock dividend, subdivision, reclassification, recapitalization, split,
combination or exchange of shares. The obligation of Purchaser and Merger Sub to
commence the Offer and accept for payment, and pay for, any shares of Common
Stock tendered pursuant to the Offer shall be subject to the conditions set
forth in Exhibit A hereto, which is incorporated herein by reference. Subject to
         ---------
the provisions of this Agreement, the Offer shall expire no later than April 2,
2001 (the "Initial Offer Expiration Date"), unless this Agreement is terminated
           -----------------------------
in accordance with Article 10, in which case the Offer (whether or not
                   ----------
previously extended in accordance with the terms hereof) shall expire on such
date of termination.

          (b)     Purchaser and Merger Sub expressly reserve the right, in their
sole discretion, to modify the terms of the Offer and to waive any condition of
the Offer, except that, without the prior written consent of the Company, Merger
Sub shall not (and Purchaser shall cause Merger Sub not to) (i) waive the
Minimum Condition (as defined in Exhibit A), (ii) reduce the number of shares of
                                 ---------
Common Stock subject to the Offer, (iii) reduce the price per share of Common
Stock to be paid pursuant to the Offer, (iv) except as set forth below, extend
the Offer, (v) change the form of consideration payable in the Offer, (vi) amend
or modify any term or condition of the Offer (including the conditions set forth
on Exhibit A) in any manner adverse to the holders of Common Stock or (vii)
   ---------
impose additional conditions to the Offer other than such conditions required by
applicable law. So long as this Agreement is in effect and the conditions to the
Offer set forth on Exhibit A have not been satisfied or waived, Merger Sub may,
                   ---------
without the consent of the Company, extend the expiration date of the Offer for
one or more periods of up to ten additional Business Days each (but in no event
shall Merger Sub be permitted to extend the expiration date of the Offer beyond
the eightieth Business Day after the date the Offer is commenced). So long as
this Agreement is in effect and the conditions to the Offer have been

                                       2
<PAGE>

satisfied or waived and such conditions shall not apply to any extension
pursuant to this sentence, Merger Sub may, without the consent of the Company,
extend the Offer in accordance with Rule 14d-11 under the Exchange Act, if (i)
the number of shares of Common Stock that have been validly tendered and not
withdrawn represent more than 50% but less than 90% of the issued and
outstanding shares of the Common Stock and (ii) Merger Sub shall accept and
promptly pay for all shares of Common Stock validly tendered and not withdrawn;
provided, however, that no such extension shall exceed, in the aggregate, twenty
--------  -------
Business Days. Notwithstanding the foregoing, Merger Sub may without the consent
of the Company, extend the Offer (i) for any period required by any rule,
regulation, interpretation or position of the Securities and Exchange Commission
(the "SEC") or the staff thereof applicable to the Offer and (ii) for one or
      ---
more periods of up to ten additional Business Days due to the failure to satisfy
the condition to the Offer relating to the expiration or termination of the
waiting period under the HSR Act (as defined below). It is agreed that the
conditions set forth in Exhibit A are for the sole benefit of Merger Sub and
                        ---------
Purchaser and may be asserted by Merger Sub or Purchaser, or may be waived in
whole or in part by Merger Sub or Purchaser, in their sole discretion. The
failure by Merger Sub or Purchaser at any time to exercise any of the foregoing
rights shall not be deemed a waiver of any such right and each such right shall
be deemed an ongoing right which may be asserted at any time. Subject to the
terms and conditions of the Offer and this Agreement, Merger Sub shall accept
for payment and pay for, in accordance with the terms of the Offer, all shares
of Common Stock validly tendered and not withdrawn pursuant to the Offer as soon
as practicable after the expiration of the Offer (subject to the provisions of
Rule 14d-11 under the Exchange Act, to the extent applicable.)

          (c)     Purchaser shall provide or cause to be provided to Merger Sub
on a timely basis the funds necessary to purchase any shares of Common Stock
that Merger Sub becomes obligated to purchase pursuant to the Offer and shall be
liable on a direct and primary basis for the performance by Merger Sub or the
Surviving Corporation (as defined in Section 2.1), as the case may be, of its
                                     -----------
obligations under this Agreement with respect to the payment of the Offer
Consideration, the Warrant Consideration (as defined in Section 5.2(d)) and the
                                                        -------------
Merger Consideration (as defined in Section 5.2(b)).
                                    -------------

          (d)     Merger Sub may, at any time, transfer or assign to one or more
corporations directly or indirectly wholly-owned by Purchaser the right to
purchase all or any portion of the shares tendered pursuant to the Offer,
provided that any such transfer or assignment shall not prejudice the rights of
tendering stockholders to receive payment for shares of Common Stock properly
tendered and accepted for payment.

          1.2     Actions by Purchaser and Merger Sub. On or before February 1,
                  -----------------------------------
2001, Purchaser and Merger Sub shall file with the SEC a Tender Offer Statement
on Schedule TO with respect to the Offer, which shall contain (including as an
exhibit) or incorporate by reference an offer to purchase and forms of the
related letter of transmittal and any other ancillary documents pursuant to
which the Offer shall be made (such Tender Offer Statement on Schedule TO and
the documents therein pursuant to which the Offer will be made, together with
any supplements or amendments thereto, the "Offer Documents"). The Company and
                                            ---------------
its counsel shall be given a reasonable opportunity to review and comment upon
the Offer Documents prior to the filing

                                       3
<PAGE>

thereof with the SEC. The Company shall promptly supply to Purchaser and Merger
Sub in writing, for inclusion in the Offer Documents, all information concerning
the Company or any of its affiliates required by law, rule or regulation to be
included in the Offer Documents. The Offer Documents shall comply as to form in
all material respects with the requirements of the Exchange Act, and, on the
date filed with the SEC and on the date first published, sent or given to the
Company's stockholders, the Offer Documents shall not contain any untrue
statement of a material fact or omit to state any material fact required to be
stated therein or necessary in order to make the statements therein, in the
light of the circumstances under which they were made, not misleading, except
that no representation is made by Purchaser or Merger Sub with respect to
information supplied in writing by the Company for inclusion in the Offer
Documents. Each of Purchaser, Merger Sub and the Company agrees promptly to
correct any information provided by it for use in the Offer Documents if and to
the extent such information shall have become false or misleading in any
material respect, and each of Purchaser, Merger Sub and the Company further
agrees to take all steps necessary to cause the Offer Documents as so corrected
to be filed with the SEC and to be disseminated to holders of shares of Common
Stock, in each case as and to the extent required by applicable federal
securities laws. Purchaser and Merger Sub agree to provide the Company and its
counsel with any comments Purchaser, Merger Sub or their counsel may receive
from the SEC or its staff with respect to the Offer Documents promptly after
receipt of such comments.

          1.3     Actions by the Company.
                  ----------------------

          (a)     The Company hereby approves of and consents to the Offer and
represents and warrants that the Board of Directors at a meeting duly called and
held has by a unanimous vote duly adopted resolutions (i) approving this
Agreement, the Offer and the Merger, determining that the Merger is advisable
and that the terms of the Offer and Merger are fair to, and in the best
interests of, the Company's stockholders and recommending that the Company's
stockholders accept the Offer and tender all of their shares of Common Stock to
Merger Sub and approve this Agreement and the transactions contemplated hereby,
including the Offer and the Merger, (ii) taking all action necessary to render
the restrictions set forth in Section 203 of the Delaware General Corporation
Law, as amended (the "DGCL"), inapplicable to the Offer, the Merger, this
                      ----
Agreement, the Tender Agreement and any of the transactions contemplated hereby
and thereby and (iii) electing, to the extent permitted by law, not to be
subject to any "moratorium," "control share acquisition," "business
combination," "fair price" or other form of corporate anti-takeover laws and
regulations of any jurisdiction that may purport to be applicable to this
Agreement or the Tender Agreement. The Company further represents and warrants
that the Board of Directors has received the opinion of Credit Suisse First
Boston Corporation (the "Financial Advisor") to the effect that, as of the date
                         -----------------
of this Agreement, the Offer Consideration to be received in the Offer and the
Merger by the holders of Common Stock is fair, from a financial point of view,
to such holders (other than Purchaser and its affiliates) (the "Fairness
                                                                --------
Opinion"). Subject to the last sentence of this Section 1.3(a), the Company
-------                                         --------------
hereby consents to the inclusion in the Offer Documents of the recommendation of
the Board of Directors described in the first sentence of this Section 1.3(a).
                                                               --------------
The Company hereby represents and warrants that it has been authorized by the
Financial Advisor to permit the inclusion of the Fairness Opinion and references
thereto, subject to prior review and consent by the Financial Advisor (such
consent not to be

                                       4
<PAGE>

unreasonably withheld) in the Offer Documents, the Schedule 14D-9 (as defined in
Section 1.3(b)) and the Proxy Statement (as defined in Section 8.2(b)), if
--------------                                         --------------
applicable. The Company has been advised by each of its directors and executive
officers that each such person intends to tender all shares of Common Stock
owned by such person pursuant to the Offer, except to the extent of any
restrictions created by Section 16(b) of the Exchange Act. The Board of
Directors shall not withdraw, modify or amend its recommendations described
above in a manner adverse to Purchaser (or announce publicly its intention to do
so), except that the Board of Directors shall be permitted to withdraw, amend or
modify its recommendation (or publicly announce its intention to do so) of this
Agreement or the Merger in a manner adverse to Purchaser or approve or recommend
or enter into an agreement with respect to a Superior Proposal (as defined in
Section 8.8) if the Company has complied with the terms of Section 8.8 and
-----------                                                -----------
Section 10.1(e).
--------------

          (b)     The Company shall file with the SEC, concurrently with the
filing of the Offer Documents with the SEC, a Solicitation/Recommendation
Statement on Schedule 14D-9 with respect to the Offer (such Schedule 14D-9, as
amended or supplemented from time to time, the "Schedule 14D-9") containing the
                                                --------------
recommendations described in the first sentence of Section 1.3(a) (subject to
                                                   --------------
the last sentence of Section 1.3(a)) and shall mail the Schedule 14D-9 to the
                     --------------
stockholders of the Company. To the extent practicable, the Company shall
cooperate with Purchaser in mailing or otherwise disseminating the Schedule 14D-
9 with the appropriate Offer Documents to the Company's stockholders. Purchaser
and its counsel shall be given a reasonable opportunity to review and comment
upon the Schedule 14D-9 prior to the filing thereof with the SEC. The Schedule
14D-9 shall comply as to form in all material respects with the requirements of
the Exchange Act and, on the date filed with the SEC and on the date first
published, sent or given to the Company's stockholders, shall not contain any
untrue statement of a material fact or omit to state any material fact required
to be stated therein or necessary in order to make the statements therein, in
the light of the circumstances under which they were made, not misleading,
except that no representation is made by the Company with respect to information
supplied by Purchaser or Merger Sub for inclusion in the Schedule 14D-9. Each of
the Company, Purchaser and Merger Sub agrees promptly to correct any information
provided by it for use in the Schedule 14D-9 if and to the extent such
information shall have become false or misleading in any material respect, and
the Company further agrees to take all steps necessary to cause the Schedule
14D-9 as so corrected to be filed with the SEC and to be disseminated to the
holders of shares of Common Stock, in each case as and to the extent required by
applicable federal securities laws. The Company agrees to provide Purchaser and
Merger Sub and their counsel in writing with any comments the Company or its
counsel may receive from the SEC or its staff with respect to the Schedule 14D-9
promptly after the receipt of such comments.

          (c)     Each party hereto shall file all written communications, that
are made public or otherwise supplied to third parties, with the SEC on or prior
to the date the communication is first used. All such communications shall
comply as to form and content, including bearing the appropriate legends, in all
material respects with the applicable provisions of the federal securities laws.
Each party agrees that, prior to any such filing or use of written
communications, such party will provide the other party and its counsel the
opportunity to review and comment on such communications and filings.

                                       5
<PAGE>

          (d)     In connection with the Offer, the Company shall cause its
transfer agent to furnish promptly to Merger Sub mailing labels containing the
names and addresses of the record holders of Common Stock as of a recent date
and of those persons becoming record holders subsequent to such date, and to
furnish copies of other information in the Company's possession or control
regarding the non-objecting beneficial owners of Common Stock, and shall furnish
to Merger Sub such information and assistance (including updated lists of
stockholders, security position listings and computer files) as Merger Sub may
reasonably request in communicating the Offer to the Company's stockholders.
Subject to the requirements of law, and except for such steps as are necessary
to disseminate the Offer Documents and any other documents necessary to
consummate the Offer and the Merger, Purchaser and Merger Sub and each of their
affiliates and associates shall hold in confidence the information contained in
any of such labels, lists and files, shall use such information only in
connection with the Offer and the Merger, and, if this Agreement is terminated,
shall promptly deliver to the Company all copies of such information then in
their possession or under their control.

          (e)     Subject to the terms and conditions of this Agreement, if
there shall occur a change in law or in a binding judicial interpretation of
existing law that would, in the absence of action by the Company or the Board of
Directors, prevent Merger Sub, were it to acquire a specified percentage of the
shares of Common Stock then outstanding, from adopting this Agreement by its
affirmative vote as the holder of a majority of shares of Common Stock and
without the affirmative vote of any other stockholder, the Company will use
commercially reasonable efforts to promptly take or cause such action to be
taken.

          1.4     Composition of Board of Directors.
                  ---------------------------------

          (a)     Upon the acceptance for payment of, and payment by Merger Sub
in accordance with the Offer for, at least a majority of the issued and
outstanding shares of Common Stock on a fully diluted basis pursuant to the
Offer, Purchaser shall be entitled to designate such number of directors on the
Board of Directors, rounded up to the next whole number, as will give Purchaser
representation on the Board of Directors equal to the product of (i) the number
of authorized directors on the Board of Directors (giving effect to the
directors elected pursuant to this Section 1.4) and (ii) the percentage that the
                                   -----------
number of shares of Common Stock purchased by Merger Sub or Purchaser or any
affiliate thereof bears to the aggregate number of shares of Common Stock then
outstanding (the "Percentage"), and the Company shall, upon the election and
                  ----------
request by Purchaser, promptly increase the size of the Board of Directors
and/or secure the resignations of such number of directors as is necessary to
enable Purchaser's designees to be elected to the Board of Directors and shall
cause Purchaser's designees to be so elected. At the request of Purchaser, the
Company will cause such individuals designated by Purchaser to constitute the
same Percentage of (i) each committee of the Board, (ii) the board of directors
of each Subsidiary (as defined in Section 11.8) of the Company and (iii) the
                                  ------------
committees of each such board of directors. The Company's obligations to appoint
designees to the Board of Directors and committees thereof shall be subject to
Section 14(f) of the Exchange Act and Rule 14f-1 promulgated thereunder. The
Company shall promptly take all appropriate action required pursuant to such
Section 14(f) and Rule 14f-1 to effect any such election and shall, subject to
the next succeeding sentence, include in the Schedule 14D-9 the information
required by Section

                                       6
<PAGE>

14(f) and Rule 14f-1. Purchaser will supply to the Company in writing and be
solely responsible for any information with respect to itself and its nominees,
directors and affiliates required by Section 14(f) and Rule 14f-1.
Notwithstanding the foregoing, the parties hereto shall use their respective
reasonable efforts to ensure that at least three of the members of the Board of
Directors shall at all times prior to the Effective Time be Continuing Directors
(as defined in Section 1.4(b)).
               --------------

          (b)     After the time that Purchaser's designees constitute at least
a majority of the Board of Directors and until the Effective Time (as defined in
Section 2.3), any (i) amendment or termination of this Agreement by or on behalf
-----------
of the Company, (ii) exercise or waiver of any of the Company's rights or
remedies hereunder, extension of time for the performance or waiver of any of
the obligations or other acts of Purchaser or Merger Sub hereunder or (iii)
other action by the Company in connection with this Agreement, shall require the
approval of a majority of then-serving directors, if any, who are not designees
of Purchaser (the "Continuing Directors"), except to the extent that applicable
                   --------------------
law requires that such action be acted upon by the full Board of Directors, in
which case such action will require the concurrence of both a majority of the
Board of Directors and a majority of the Continuing Directors. If a vacancy
among the Continuing Directors exists, the remaining Continuing Director or
Directors shall be entitled to designate persons to fill such vacancies, who
shall be deemed Continuing Directors for purposes of this Agreement. In the
event there is only one remaining Continuing Director and he or she resigns or
is removed, or if all Continuing Directors resign or are removed, he, she or
they, as applicable, shall be entitled to designate his, her or their
successors, as the case may be, each of whom shall be deemed a Continuing
Director for purposes of this Agreement. The Board of Directors shall not
delegate any matter set forth in this Section 1.4 to any committee of the Board
of Directors.

          1.5     Top-Up Option.
                  -------------

          (a)     The Company hereby grants to Purchaser an irrevocable option
(the "Top-Up Option") to purchase that number of shares of Common Stock (the
      -------------
"Top-Up Option Shares") equal to the lowest number of shares of Common Stock
 --------------------
that, when added to the number of shares of Common Stock owned by Purchaser at
the time of such exercise, shall constitute one share more than 90% of the
shares of Common Stock then outstanding (assuming the issuance of the Top-Up
Option Shares) at a price per share equal to the Offer Consideration; provided,
                                                                      --------
however, that the Top-Up Option shall not be exercisable unless immediately
-------
after such exercise Purchaser would own more than 90% of the shares of Common
Stock then outstanding.

          (b)     Purchaser may exercise the Top-Up Option, in whole but not in
part, at any one time after the occurrence of a Top-Up Exercise Event (as
defined below) and prior to the occurrence of a Top-Up Termination Event (as
defined below).

          (c)     For purposes of this Agreement, a "Top-Up Exercise Event"
                                                     ---------------------
shall occur upon Purchaser's acceptance for payment pursuant to the Offer of
shares of Common Stock constituting less than 90% of the shares of Common Stock
then outstanding. Each of the following shall be a "Top-Up Termination Event":
                                                    ------------------------
(i) the Effective Time and (ii) the termination of this Agreement pursuant to
its terms.

                                       7
<PAGE>

                                   ARTICLE 2
                                  THE MERGER

          2.1     The Merger. Subject to the terms and conditions of this
                  ----------
Agreement, at the Effective Time, Merger Sub shall be merged with and into the
Company in accordance with this Agreement and the applicable provisions of the
DGCL, and the separate corporate existence of Merger Sub shall thereupon cease.
The Company shall be the surviving corporation in the Merger (sometimes
hereinafter referred to as the "Surviving Corporation"). In the event Merger Sub
                                ---------------------
acquires at least 90% of the outstanding Common Stock through the Offer or
otherwise, Merger Sub and Purchaser shall effect the Merger pursuant to the
"short-form" merger provisions of Section 253 of the DGCL and Section 5.4
                                                              -----------
hereof.

          2.2     The Closing. Subject to the terms and conditions of this
                  -----------
Agreement, the closing of the Merger (the "Closing") shall take place at the
                                           -------
offices of Latham & Watkins, 633 West Fifth Street, Suite 4000, Los Angeles, CA
90071, at 10:00 a.m., local time, as soon as practicable following the
satisfaction (or waiver if permissible) of the conditions set forth in Article
                                                                       -------
9. The date on which the Closing occurs is hereinafter referred to as the
-
"Closing Date."
 ------------

          2.3     Effective Time. If all the conditions to the Merger set forth
                  --------------
in Article 9 shall have been fulfilled or waived in accordance herewith and this
   ---------
Agreement shall not have been terminated as provided in Article 10, the parties
                                                        ----------
hereto shall cause a certificate of merger meeting the requirements of Section
251 of the DGCL and any other appropriate documents to be properly executed and
filed in accordance with such Section 251 on the Closing Date (or on such other
date as Purchaser and the Company may agree). The Merger shall become effective
at the time of filing of the certificate of merger with the Secretary of State
of the State of Delaware in accordance with the DGCL or at such later time that
the parties hereto shall have agreed upon and designated in such filing as the
effective time of the Merger (the "Effective Time").
                                   --------------

          2.4     Effects of the Merger. The Merger shall have the effects set
                  ---------------------
forth in the applicable provisions of the DGCL. Without limiting the generality
of the foregoing, and subject thereto, at the Effective Time, all property of
the Company and Merger Sub shall vest in the Surviving Corporation, and all
liabilities and obligations of the Company and Merger Sub shall become
liabilities and obligations of the Surviving Corporation.

                                   ARTICLE 3
                    CERTIFICATE OF INCORPORATION AND BYLAWS
                         OF THE SURVIVING CORPORATION

          3.1     Certificate of Incorporation. At the Effective Time, the
                  ----------------------------
certificate of incorporation of the Company in effect immediately prior to the
Effective Time shall be amended to read in its entirety as the certificate of
incorporation of Merger Sub in effect immediately prior to the Effective Time
and such amended certificate shall be the certificate of incorporation of the
Surviving Corporation until duly amended in accordance with applicable law and
the terms thereof.

                                       8
<PAGE>

          3.2     Bylaws. At the Effective Time, the bylaws of the Company in
                  ------
effect immediately prior to the Effective Time shall be amended to read in their
entirety as the bylaws of Merger Sub as in effect immediately prior to the
Effective Time and such amended bylaws shall be the bylaws of the Surviving
Corporation, until duly amended in accordance with applicable law, the terms
thereof and the Surviving Corporation's certificate of incorporation.

                                   ARTICLE 4
              DIRECTORS AND OFFICERS OF THE SURVIVING CORPORATION

          4.1     Director. The director of Merger Sub immediately prior to the
                  --------
Effective Time shall be the director of the Surviving Corporation as of the
Effective Time and until his successor is duly appointed or elected in
accordance with applicable law and the Surviving Corporation's certificate of
incorporation and bylaws.

          4.2     Officers. The officers of the Company immediately prior to the
                  --------
Effective Time shall be the officers of the Surviving Corporation as of the
Effective Time and until their successors are duly appointed or elected in
accordance with applicable law and the Surviving Corporation's certificate of
incorporation and bylaws.

                                   ARTICLE 5
                      EFFECT OF THE MERGER ON SECURITIES
                         OF MERGER SUB AND THE COMPANY

          5.1     Merger Sub Stock. At the Effective Time, each share of common
                  ----------------
stock, par value $0.01 per share, of Merger Sub outstanding immediately prior to
the Effective Time shall be converted into and exchanged for one validly issued,
fully paid and nonassessable share of common stock, par value $0.001 per share,
of the Surviving Corporation.

          5.2     Company Securities.
                  ------------------

          (a)     Cancellation of Certain Common Stock. Each share of Common
                  ------------------------------------
Stock issued and outstanding immediately prior to the Effective Time that is
owned by the Company or any Subsidiary of the Company or by Purchaser, Merger
Sub or any other Subsidiary of Purchaser shall automatically be canceled and
retired and shall cease to exist, and no cash or other consideration shall be
delivered or deliverable in exchange therefor.

          (b)     Conversion of Common Stock. Each share of Common Stock issued
                  --------------------------
and outstanding immediately prior to the Effective Time (other than shares of
Common Stock to be canceled and retired in accordance with Section 5.2(a) and
                                                           --------------
any Dissenting Common Stock (as defined in Section 5.2(c)) shall be converted
                                           --------------
into the right to receive the Offer Consideration, payable in cash to the holder
thereof, without any interest thereon (the "Merger Consideration"), in
                                            --------------------
accordance with Section 5.3. As of the Effective Time, all such shares of Common
                -----------
Stock shall no longer be outstanding and shall automatically be cancelled and
retired and shall cease to exist and each holder of a Certificate (as defined
below) which immediately prior to the Effective Time represented any such shares
of Common Stock shall cease to have any rights with respect thereto, except the
right to receive, upon surrender of such Certificates as provided in Section
                                                                     -------

                                       9
<PAGE>

5.3, the Merger Consideration. Notwithstanding the foregoing, if between the
---
date of this Agreement and the Effective Time the outstanding shares of Common
Stock shall have been changed into a different number of shares or a different
class, by reason of any stock dividend, subdivision, reclassification,
recapitalization, split, combination or exchange of shares, the Merger
Consideration shall be correspondingly adjusted on a per-share basis to reflect
such stock dividend, subdivision, reclassification, recapitalization, split,
combination or exchange of shares.

          (c)     Dissenting Shares. Notwithstanding any provision of this
                  -----------------
Agreement to the contrary, if required by the DGCL but only to the extent
required thereby, shares of Common Stock that are issued and outstanding
immediately prior to the Effective Time and that are held by holders of such
shares of Common Stock who have properly exercised appraisal rights with respect
thereto in accordance with Section 262 of the DGCL (the "Dissenting Common
                                                         -----------------
Stock") will not be exchangeable for the right to receive the Merger
-----
Consideration, and holders of such shares of Dissenting Common Stock will be
entitled to receive payment of the appraised value of such shares of Common
Stock in accordance with the provisions of such Section 262 unless and until
such holders fail to perfect or effectively withdraw or lose their rights to
appraisal and payment under the DGCL. If, after the Effective Time, any such
holder fails to perfect or effectively withdraws or loses such right, such
shares of Common Stock will thereupon be treated as if they had been converted
into and become exchangeable for, at the Effective Time, the right to receive
the Merger Consideration, without any interest thereon. The Company will
promptly give Purchaser notice of any demands received by the Company for
appraisals of shares of Common Stock. The Company shall not, except with the
prior written consent of Purchaser, make any payment with respect to any demands
for appraisal or settle any such demands.

          (d)     Warrants. Subject to Section 5.3, at the Effective Time, each
                  --------             -----------
holder of a then-outstanding warrant to purchase shares of Common Stock under
any agreement or arrangement between such holder and the Company (collectively,
the "Warrant Agreements") (true and correct copies of which have been provided
     ------------------
to Purchaser by the Company), to the extent then exercisable (individually, a
"Warrant" and collectively, the "Warrants"), shall be cancelled and shall
 -------                         --------
automatically be converted into the right to receive, at the Effective Time
(subject to any applicable withholding tax), cash in an amount equal to the
excess, if any, of (i) the Merger Consideration over (ii) the per share exercise
price of such Warrant (such amount being hereinafter referred to as the "Warrant
                                                                         -------
Consideration") and thereupon each Warrant shall terminate and each holder
-------------
thereof shall have no further rights to any Common Stock with respect thereto.
In addition, any such Warrants which are not exercisable at the Effective Time
shall be cancelled and each holder thereof shall have no further rights to any
Common Stock with respect thereto. Payment for Warrants shall be made by the
Company, subject to the terms and conditions of this Agreement and the
provisions of the applicable Warrant Agreement, as soon as practicable after
consummation of the Merger. The surrender of a Warrant to the Company in
exchange for the Warrant Consideration shall be deemed a release of any and all
rights the holder had or may have had in respect of such Warrant. All amounts
payable pursuant to this Section 5.2(e) shall be subject to any required
                         --------------
withholding of taxes and shall be paid without interest.

                                       10
<PAGE>

     (e)  Obligation of the Surviving Corporation. The Surviving Corporation's
          ---------------------------------------
obligation to make the cash payment described in Section 5.2(d): (i) shall be
                                                 --------------
subject to obtaining from the warrantholders any necessary consents to the
cancellation of the applicable Warrants, and agreements from such warrantholders
releasing any and all rights such warrantholders may have in respect of the
applicable Warrants; and (ii) shall not require any action that violates any of
the Warrant Agreements. Except as otherwise may be agreed to by the parties, the
Company shall use its reasonable best efforts prior to the Effective Time to
assure that (x) the Warrant Agreements shall terminate as of the Effective Time
and the provisions in any other plan, program, arrangement or agreement
providing for the issuance or grant of any other interest in respect of the
capital stock of the Company or any Subsidiary thereof shall be canceled as of
the Effective Time and (y) at and after the Effective Time no person party to a
Warrant Agreement or other plans, programs, arrangements or agreements shall
have any right thereunder to acquire any equity securities of the Company, the
Surviving Corporation or any Subsidiary thereof and that all such plans and
agreements will be terminated.

     (f)  Employee Stock Purchase Plan. As of a date prior to the consummation
          ----------------------------
of the Offer selected by the Company (the "ESPP Date"), all offering and
                                           ---------
purchase periods in progress under the Company's Employee Stock Purchase Plan
(the "ESPP") shall be terminated and no new offering or purchasing periods shall
      ----
be commenced. The rights of participants in the ESPP with respect to any such
offering or purchase periods shall be determined by treating the ESPP Date as
the Purchase Date (as defined in the ESPP) of such offering and purchase periods
but otherwise treating such shortened offering and purchase periods as fully
effective and completed offering and purchase periods for all purposes under the
ESPP, and such rights shall be exercised in accordance with the terms of the
ESPP effective as of the ESPP Date. The Company shall take all actions as may be
necessary in order to freeze the rights of the participants in the ESPP,
effective as of the date of this Agreement, to existing participants and (to the
extent permissible under the ESPP) existing participation levels. The Company
shall take all actions necessary to terminate the rights of all participants
under the ESPP effective as of the ESPP Date.

     5.3  Exchange of Certificates Representing Shares of Common Stock.
          ------------------------------------------------------------

     (a)  Prior to the Effective Time, Purchaser shall appoint a commercial bank
or trust company, which shall be reasonably satisfactory to the Company, to act
as paying agent hereunder (the "Paying Agent") for payment of the Merger
                                ------------
Consideration upon surrender of a certificate or certificates (each, a
"Certificate") representing shares of Common Stock. Prior to or concurrently
 -----------
with the Effective Time, Purchaser shall cause Merger Sub or the Surviving
Corporation, as the case may be, to deposit, in trust for the benefit of the
holders of Certificates, with the Paying Agent cash in an amount necessary to
pay for all the shares of Common Stock pursuant to Section 5.2(b). Such amounts
                                                   --------------
shall hereinafter be referred to as the "Exchange Fund."
                                         -------------

     (b)  Promptly after the Effective Time, Purchaser shall cause the Paying
Agent to mail to each holder of record of shares of Common Stock (i) a letter of
transmittal that shall specify that delivery shall be effected, and risk of loss
and title to Certificates shall pass, only upon delivery of the Certificates to
the Paying Agent, which letter shall be in such form and have such

                                       11
<PAGE>

other provisions as Purchaser may reasonably specify and (ii) instructions for
effecting the surrender of the Certificates in exchange for the Merger
Consideration. Upon surrender of a Certificate to the Paying Agent together with
such letter of transmittal, duly executed and completed in accordance with the
instructions thereto, and such other documents as may reasonably be required by
the Paying Agent, the holder of such Certificate shall promptly receive in
exchange therefor the amount of cash into which shares of Common Stock
theretofore represented by such Certificate shall have been converted pursuant
to Section 5.2, and the shares represented by the Certificate so surrendered
   -----------
shall forthwith be canceled. No interest will be paid or will accrue on the cash
payable upon surrender of any Certificate. In the event of a transfer of
ownership of Common Stock that is not registered in the transfer records of the
Company, payment may be made with respect to such Common Stock to such a
transferee if the Certificate representing such shares of Common Stock is
presented to the Paying Agent, accompanied by all documents reasonably required
to evidence and effect such transfer and to evidence that any applicable stock
transfer taxes have been paid.

     (c)  As of the Effective Time, all shares of Common Stock (other than
shares of Common Stock to be canceled and retired in accordance with Section
                                                                     -------
5.2(a) and any shares of Dissenting Common Stock) issued and outstanding
------
immediately prior to the Effective Time shall cease to be outstanding and shall
automatically be canceled and retired and shall cease to exist, and each holder
of any such shares shall cease to have any rights with respect thereto or
arising therefrom (including, without limitation, the right to vote), except the
right to receive the Merger Consideration, without interest, upon surrender of
the Certificate representing such shares in accordance with Section 5.3(b), and
                                                            --------------
until so surrendered, the Certificate representing such shares shall represent
for all purposes only the right to receive the Merger Consideration, without
interest. The Merger Consideration paid upon the surrender for exchange of
Certificates in accordance with the terms of this Section 5.3 shall be deemed to
                                                  -----------
have been paid in full satisfaction of all rights pertaining to the shares of
Common Stock theretofore represented by such Certificates.

     (d)  At or after the Effective Time, there shall be no transfers recorded
on the stock transfer books of the Company of the shares of Common Stock that
were outstanding immediately prior to the Effective Time (other than transfers,
consistent with standard settlement procedures, to reflect transactions in
shares of Common Stock that occurred in the open market prior to the Effective
Time). If, after the Effective Time, Certificates are presented to the Surviving
Corporation, they shall be canceled and exchanged as provided in this Article 5.
                                                                      ---------

     (e)  The Paying Agent shall invest the Exchange Fund as directed by
Purchaser. Any net earnings with respect to the Exchange Fund shall be the
property of and paid over to Purchaser as and when requested by Purchaser;
provided, however, that any such investment or any such payment of earnings may
--------  -------
not delay the receipt by holders of Certificates of any Merger Consideration.

     (f)  Any portion of the Exchange Fund (including the proceeds of any
interest and other income received by the Paying Agent in respect of all such
funds) that remains unclaimed by the former stockholders of the Company 180 days
after the Effective Time shall be delivered

                                       12
<PAGE>

to the Surviving Corporation. Any holder of Certificates who has not theretofore
complied with this Article 5 shall thereafter look only to the Surviving
                   ---------
Corporation for payment of any Merger Consideration that may be payable in
respect of each share of Common Stock such stockholder holds as determined
pursuant to this Agreement, without any interest thereon.

     (g)  None of Purchaser, the Company, the Surviving Corporation, the Paying
Agent or any other person shall be liable to any former holder of shares of
Common Stock for any amount of the Exchange Fund properly delivered to a public
official pursuant to applicable abandoned property, escheat or similar laws.

     (h)  If any Certificate is lost, stolen or destroyed, upon the making of an
affidavit of that fact by the person claiming such Certificate to be lost,
stolen or destroyed and, if required by the Surviving Corporation, the posting
by such person of a bond in such reasonable amount as the Surviving Corporation
may direct as indemnity against any claim that may be made against it with
respect to such Certificate, the Paying Agent will issue in exchange for such
lost, stolen or destroyed Certificate the Merger Consideration payable in
respect thereof pursuant to this Agreement.

     (i)  Except as otherwise provided herein or in the letter of transmittal
referred to in Section 5.3(b), Purchaser shall pay all charges and expenses (but
               --------------
excluding income and withholding taxes), including those of the Paying Agent, in
connection with the exchange of the Merger Consideration for Certificates.

     (j)  Purchaser shall be entitled to deduct and withhold, or cause to be
deducted or withheld, from the consideration otherwise payable pursuant to this
Agreement to any holder of shares of Common Stock, Options (as defined below) or
Warrants such amounts as are required to be deducted and withheld with respect
to the making of such payment under the Internal Revenue Code of 1986, as
amended (the "Code"), or any provision of applicable state, local or foreign tax
              ----
law. To the extent that amounts are so deducted and withheld, such deducted and
withheld amounts shall be treated for all purposes of this Agreement as having
been paid to such holders in respect of which such deduction and withholding was
made.

     5.4  Merger Without Meeting of Stockholders. Notwithstanding the foregoing,
          --------------------------------------
if Merger Sub, together with any other direct or indirect subsidiary of
Purchaser, shall own at least 90% of the outstanding shares of Common Stock upon
consummation of the Offer, the parties hereto shall take all necessary and
appropriate action to cause the Merger to become effective as soon as
practicable, and in any event within five Business Days, after the expiration of
the Offer without a meeting of stockholders of the Company, in accordance with
Section 253 of the DGCL.

                                   ARTICLE 6
                  REPRESENTATIONS AND WARRANTIES OF THE COMPANY

          Except as set forth in the corresponding sections of the disclosure
letter, dated the date hereof, delivered by the Company to Purchaser at or prior
to delivery of this Agreement (the

                                       13
<PAGE>

"Disclosure Letter"), the Company hereby represents and warrants to Purchaser
 -----------------
and Merger Sub as follows:

     6.1  Existence; Good Standing; Corporate Authority. Each of the Company and
          ---------------------------------------------
its Subsidiaries is (a) duly organized, validly existing and in good standing
under the laws of its jurisdiction of organization and (b) is duly licensed or
qualified to do business as a foreign corporation and is in good standing under
the laws of any other state of the United States or the laws of any foreign
jurisdiction, if applicable, in which the character of the properties owned or
leased by it or in which the transaction of its business makes such
qualification necessary, except where the failure to be so qualified or to be in
good standing could not reasonably be expected to have a Material Adverse
Effect. For purposes of this Agreement, the term "Material Adverse Effect" means
                                                  -----------------------
any change, effect, event, occurrence, state of facts or developments that (i)
materially adversely affects the assets, liabilities, business, results of
operations, condition (financial or otherwise) or prospects of the Company and
its Subsidiaries, taken as a whole or (ii) adversely affects or delays the
ability of the Company on the one hand, or Merger Sub and Purchaser on the
other, to consummate the transactions contemplated by this Agreement, provided,
                                                                      --------
however, that none of the following shall be deemed in themselves, either alone
-------
or in combination, to constitute, a Material Adverse Effect (A) any change in
the market price or trading volume of the Company's stock after the date hereof;
(B) any failure by the Company to meet internal revenue or earnings projections
or forecasts or published revenue or earnings projections for any period ending
(or for which revenues or earnings are released) on or after the date of this
Agreement and prior to the Effective Time; (C) decreases in working capital
substantially consistent with the Company's internal projections supplied to the
Purchaser; (D) any adverse change, effect, event, occurrence, state of facts or
developments directly caused by the deterioration in performance of the
Company's last-mile providers; (E) any adverse change, effect, event,
occurrence, state of facts or development change, effect, event, occurrence,
state of facts or developments directly caused by the announcement or pendency
of the Offer or the Merger (including any cancellations of or delays in customer
orders, any reduction in sales, any disruption in supplier, distributor, partner
or similar relationships or any loss of employees); (F) any adverse change,
effect, event, occurrence, state of facts or developments directly caused by
resulting from or attributable to conditions affecting the DSL industry as a
whole or the U.S. or world economies as a whole (unless such conditions
adversely affect the Company in a materially disproportionate manner); (G) any
adverse change, effect, event, occurrence, state of facts or development
directly resulting from or attributable or relating to out-of-pocket fees and
expenses (including legal, accounting, investment banking and other fees and
expenses) incurred in connection with the transactions contemplated by this
Agreement and disclosed in the Disclosure Letter; or (H) any adverse change,
effect, event, occurrence, state of facts or development directly caused by
compliance with the terms of, or the taking of any action required by, this
Agreement; and provided, further, that with respect to any dispute regarding
whether any adverse change, effect, event, occurrence, state of facts or
development is "directly caused" by any of the foregoing, the Company shall have
the burden of proof by a preponderance of the evidence. Each of the Company and
its Subsidiaries has all requisite corporate power and authority to own, operate
and lease its properties and assets and carry on its business as now conducted
and as currently proposed to be conducted except where the failure to have such
power and authority could not reasonably be expected to have, individually or in
the aggregate, a

                                       14
<PAGE>

Material Adverse Effect. The Company has heretofore made
available to Purchaser true and correct copies of the certificate of
incorporation and bylaws or other governing instruments of the Company and each
of its Subsidiaries as currently in effect.

     6.2  Authorization, Validity and Effect of Agreements. The Company has the
          ------------------------------------------------
requisite corporate power and authority to execute and deliver this Agreement
and all agreements and documents contemplated hereby or executed in connection
herewith to which it is a party (the "Ancillary Documents") and subject, if
                                      -------------------
required under applicable law with respect to the consummation of the Merger, to
the approval of holders of the Common Stock, to consummate the transactions
contemplated hereby and thereby. The execution and delivery of this Agreement
and the Ancillary Documents by the Company and the consummation by the Company
of the transactions contemplated hereby and thereby have been duly and validly
authorized by the Board of Directors, and no other corporate proceedings on the
part of the Company are necessary to authorize this Agreement and the Ancillary
Documents or to consummate the transactions contemplated hereby and thereby
(other than the adoption of this Agreement by the holders of the Common Stock if
required by applicable law). This Agreement has been, and any Ancillary Document
at the time of execution will have been, duly and validly executed and delivered
by the Company, and (assuming this Agreement and such Ancillary Documents each
constitutes a valid and binding obligation of Purchaser and Merger Sub) this
Agreement constitutes, and each such Ancillary Document at the time of execution
will constitute, the valid and binding obligations of the Company, enforceable
in accordance with their respective terms, except as such enforceability may be
limited by bankruptcy, insolvency, reorganization, moratorium and similar laws
relating to or affecting creditors generally and by general equity principles
(regardless of whether such enforceability is considered in a proceeding in
equity or at law).

     6.3  Compliance with Laws. Neither the Company nor any of its Subsidiaries
          --------------------
is or has been in violation of any foreign, federal, state or local law,
statute, ordinance, rule, regulation, order, judgment, ruling or decree of any
foreign, federal, state or local judicial, legislative, executive,
administrative or regulatory body or authority or any court, arbitration, board
or tribunal ("Governmental Entity") applicable to the Company or any of its
              -------------------
Subsidiaries or any of their respective properties or assets, except for
violations that could not reasonably be expected to have, individually or in the
aggregate, a Material Adverse Effect. As of the date hereof, no investigation or
claim by any Governmental Entity with respect to the Company or any of its
Subsidiaries is pending or, to the knowledge of the Company, threatened, other
than investigations or claims which could not reasonably be expected to have a
Material Adverse Effect.

     6.4  Capitalization. The authorized capital stock of the Company consists
          --------------
of 250,000,000 shares of Common Stock and 10,000,000 shares of preferred stock.
As December 11, 2000, (a) 84,603,030 shares of Common Stock are issued and
outstanding, all of which are duly authorized, validly issued, fully paid,
nonassessable and free of preemptive rights, (b) no shares of preferred stock
are issued and outstanding, (c) no shares of Common Stock are held by the
Company in its treasury and (d) no shares of Common Stock are held by the
Company's Subsidiaries. Section 6.4 of the Disclosure Letter sets forth as of
                        -----------
the date hereof (i) the number of outstanding options to purchase shares of
Common Stock of the Company ("Options"),
                              -------

                                       15
<PAGE>

Warrants and shares of restricted Common Stock (collectively, the "Company
                                                                   -------
Awards"), (ii) the dates on which the Company Awards were granted, (iii) the
------
number and class of securities of the Company for or into which each Company
Award is exercisable, convertible or exchangeable, the exercise price thereof,
(iv) if applicable, whether such Company Award is vested or unvested or subject
to a repurchase right of the Company, and (v) the number of shares of Common
Stock that were issued in exchange for the promissory notes described in Section
                                                                         -------
8.10 and the stockholders party to such promissory notes. The Company has no
----
outstanding bonds, debentures, notes or other obligations entitling the holders
thereof to vote (or that are convertible into or exercisable for securities
having the right to vote) with the stockholders of the Company on any matter.
Except as set forth in this Section 6.4 or in Section 6.4 of the Disclosure
                            -----------       -----------
Letter, there are no other shares of capital stock or voting securities of the
Company, and no existing options, warrants, calls, subscriptions, convertible
securities, or other rights, agreements or commitments that obligate the Company
or any of its Subsidiaries to issue, transfer or sell any shares of capital
stock of, or equity interests in, the Company or any of its Subsidiaries. There
are no outstanding obligations of the Company or any of its Subsidiaries to
repurchase, redeem or otherwise acquire any shares of capital stock of the
Company and there are no performance awards outstanding under any plan, program
or arrangement of the Company or any other outstanding stock-related awards.
There are no voting trusts or other agreements or understandings to which the
Company or any of its Subsidiaries or, to the knowledge of the Company, any of
the Company's directors or executive officers is a party with respect to the
voting of capital stock of the Company or any of its Subsidiaries.

     6.5  Subsidiaries. (a) The Company owns directly, or indirectly through a
          ------------
Subsidiary, all the outstanding shares of capital stock (or other ownership
interests having by their terms ordinary voting power to elect directors or
others performing similar functions with respect to such Subsidiary) of each of
the Company's Subsidiaries, and (b) each of the outstanding shares of capital
stock (or other ownership interests having by their terms ordinary voting power
to elect directors or others performing similar functions with respect to such
Subsidiary) of each of the Company's Subsidiaries is duly authorized, validly
issued, fully paid and nonassessable and is owned directly or indirectly by the
Company free and clear of all liens, pledges, security interests, claims,
restrictions, preemptive rights or other encumbrances ("Encumbrances").
                                                        ------------

     6.6  No Violation. Neither the execution and delivery by the Company of
          ------------
this Agreement or any of the Ancillary Documents nor the consummation by the
Company of the transactions contemplated hereby or thereby will: (a) violate,
conflict with or result in a breach of any provisions of the certificate of
incorporation or bylaws of the Company; (b) violate, conflict with, result in a
breach of any provision of, constitute a default (or an event that, with or
without notice or lapse of time or both, would constitute a default) under,
result in the termination or give rise to a right of termination of, accelerate
the performance required by or benefit obtainable under, result in the
triggering of any payment, penalty or other obligations pursuant to, result in
the creation of any Encumbrance upon any of the properties or assets owned or
used by the Company or its Subsidiaries under, or result in there being declared
void, voidable, or without further binding effect, any of the terms, conditions
or provisions of any loan or credit agreement, note, bond, mortgage, indenture,
lease, license, contract or other obligation (financial or otherwise) (each, a
"Contract" and, collectively, "Contracts") to which the Company
 --------                      ---------

                                       16
<PAGE>

or any of its Subsidiaries is a party, or by which the Company or any of its
Subsidiaries or any of their respective properties or assets is bound; (c)
require any consent, approval, order or authorization of, license, permit or
waiver by, or declaration, filing or registration (collectively, "Consents")
                                                                  --------
with, any Governmental Entity, including any such Consent under the laws of any
foreign jurisdiction, other than (i) the filings provided for in Section 2.3 and
                                                                 -----------
the filings required under the Exchange Act, the Securities Act of 1933, as
amended (the "Securities Act") and state securities or "blue sky" laws the rules
              --------------
and regulations promulgated thereunder, (ii) the filing required under the Hart-
Scott-Rodino Antitrust Improvements Act of 1976, as amended (the "HSR Act"), and
                                                                  -------
any other applicable law governing antitrust or competition matters, (iii)
filings required under the rules and regulations of the National Association of
Securities Dealers, Inc. and (iv) the California Public Utilities Commission
filing (together with the filings referred to in clauses (i), (ii) and (iii)
above, the "Regulatory Filings"); (d) violate any laws applicable to the Company
            ------------------
or any of its Subsidiaries; or (e) subject the Company or (by reason of the
Company's participation therein) the Offer or the Merger to any "moratorium,"
"control share acquisition," "business combination," "fair price" or other form
of corporate anti-takeover laws and regulations.

     6.7  Company Reports; Offer Documents.
          --------------------------------

     (a)  The Company has previously made available to Purchaser and Merger Sub
true and complete copies of all reports, schedules, forms, registration
statements and other documents required to be filed by the Company with the SEC
since its initial public offering, (collectively, including all exhibits
thereto, the "Company Reports"). The Company has complied in all material
              ---------------
respects with its SEC filing obligations under the Exchange Act and the
Securities Act. Except as disclosed in a subsequent Company Report, there has
not occurred any event or circumstance that, but for the passage of time, would
be required to be disclosed in a Company Report. Each Company Report was
prepared in accordance with the requirements of the Securities Act or the
Exchange Act, as applicable, and did not, as of the date of effectiveness in the
case of a registration statement, the date of mailing in the case of a proxy
statement and the date of filing in the case of other Company Reports, except as
set forth in or amended by a subsequent Company Report, contain any untrue
statement of a material fact or omit to state a material fact required to be
stated therein or necessary to make the statements therein, in the light of the
circumstances under which they were made, not misleading. Except as set forth in
or amended by a subsequent Company Report, the financial statements and related
schedules and notes thereto of the Company contained in the Company Reports (or
incorporated therein by reference) were prepared in accordance with generally
accepted accounting principles ("GAAP") (except in the case of interim unaudited
                                 ----
financial statements) applied on a consistent basis except as noted therein, and
fairly present the consolidated financial position of the Company and its
consolidated Subsidiaries as of the dates thereof and the consolidated results
of their operations and cash flows for the periods then ended, subject in the
case of interim unaudited financial statements to normal year-end audit
adjustments, and, except as set forth in or amended by a subsequent Company
Report, such financial statements complied as to form as of their respective
dates with applicable rules and regulations of the SEC.

                                       17
<PAGE>

     (b)  None of the Schedule 14D-9, any information statement filed by the
Company in connection with the Offer pursuant to Rule 14f-1 under the Exchange
Act (the "Information Statement"), any schedule required to be filed by the
          ---------------------
Company with the SEC or any amendment or supplement thereto, at the respective
times such documents are filed with the SEC and first published, sent or given
to the Company's stockholders, will contain any untrue statement of a material
fact or will omit to state any material fact required to be stated therein or
necessary in order to make the statements therein, in the light of the
circumstances under which they are made, not misleading except that no
representation is made by the Company with respect to information supplied by
Purchaser or Merger Sub for inclusion in the Schedule 14D-9 or Information
Statement or any amendment or supplement to such information supplied by
Purchaser or Merger Sub. None of the information supplied or to be supplied by
the Company for inclusion or incorporation by reference in the Offer Documents
will, at the date of filing with the SEC, contain any untrue statement of a
material fact or omit to state any material fact required to be stated therein
or necessary in order to make the statements therein, in the light of the
circumstances under which they were made, not misleading. If, at any time prior
to the Effective Time, the Company shall obtain knowledge of any facts with
respect to itself, any of its officers or directors or any of its Subsidiaries
that would require the supplement or amendment to any of the foregoing documents
in order to make the statements therein, in the light of the circumstances under
which they were made, not misleading, or to comply with applicable laws, such
amendment or supplement shall be promptly filed with the SEC and, as required by
law, disseminated to the stockholders of the Company, and in the event Purchaser
shall advise the Company as to its obtaining knowledge of any facts that would
make it necessary to supplement or amend any of the foregoing documents, the
Company shall promptly amend or supplement such document, and such amendment or
supplement shall be promptly filed with the SEC, and as required by law
disseminated to the stockholders of the Company.

     6.8  Absence of Certain Changes. Except as set forth in Section 6.8 of the
          --------------------------                         -----------
Disclosure Letter or as disclosed in the Company Reports, during the period from
December 31, 1999 to and including the date of this Agreement, the Company and
its Subsidiaries have conducted their respective businesses in the ordinary
course of such business consistent with past practices, and there have not been
(a) any event, change, occurrence or development of a state of fact that has or
could reasonably be expected to have, individually or in the aggregate, a
Material Adverse Effect; (b) any declaration, setting aside or payment of any
dividend or other distribution with respect to its capital stock; (c) any
repurchase, redemption or any other acquisition by the Company or its
Subsidiaries of any outstanding shares of capital stock or other securities of,
or other ownership interests in, the Company or its Subsidiaries; (d) any
material change in accounting principles, practices or methods; (e) any entry
into any employment agreement with, or any increase in the rate or terms
(including, without limitation, any acceleration of the right to receive
payment) of compensation payable or to become payable by the Company or any of
its Subsidiaries to, or forgiveness of any indebtedness owed to the Company by,
their respective directors, officers or employees, except for regularly
scheduled employee raises in the ordinary course of business consistent with the
Company's past practices or raises or forgiveness of indebtedness that, in the
case of executive officers, have been approved by the compensation committee of
the Board of Directors prior to the date hereof in the ordinary course of
business consistent with the committee's past practices; (f) any increase in the
rate or terms (including,

                                       18
<PAGE>

without limitation, any acceleration of the right to receive payment) of any
bonus, insurance, pension or other employee benefit plan or arrangement covering
any such directors, officers or employees, except, in the case of employees,
increases occurring in the ordinary course of business consistent with the
Company's past practices; (g) any revaluation by the Company or any of its
Subsidiaries of any material amount of their assets, taken as a whole,
including, without limitation, write-downs of inventory or write-offs of
accounts receivable other than in the ordinary course of business consistent
with past practices; (h) any material adverse change in the business
relationship with any material customer, distributor or supplier of the Company
or its Subsidiaries; or (i) any action of the type described in Sections 8.1
                                                                ------------
that had such action been taken after the date of this Agreement would be in
violation of any such Section.

     6.9  Taxes. The Company and each of its Subsidiaries have timely filed and
          -----
will have timely filed on or prior to the Effective Time all Tax Returns (as
hereinafter defined) required to be filed by any of them. All such Tax Returns
are true, correct and complete. All Taxes (as hereinafter defined) of the
Company and its Subsidiaries that are shown as due on such Tax Returns, or are
otherwise due and payable, or are claimed or asserted by any taxing authority to
be due, have been paid or will have been paid on or before the Effective Time,
or adequate reserves (in conformity with GAAP applied on a consistent basis and
consistent with such entities past custom and practice) have been established
therefor, except for those Taxes being contested in good faith and for which
adequate reserves have been established in the financial statements included in
the Company Reports in accordance with GAAP applied on a consistent basis and
consistent with such entities custom and practice. No deficiencies for Taxes of
the Company or any of its Subsidiaries have been claimed, proposed or assessed
by any taxing or other governmental authority that are not being contested in
good faith by the Company or a Subsidiary and for which adequate reserves have
not been established (in conformity with GAAP applied on a consistent basis and
consistent with such entity's past custom and practice) in the financial
statements included in the Company Reports. There are no pending or, to the best
of the Company's and its Subsidiaries' knowledge, threatened audits,
investigations or claims for or relating to any liability in respect of Taxes of
the Company or its Subsidiaries, and there are no on-going negotiations with any
taxing or other governmental authority with respect to Taxes of the Company or
its Subsidiaries. No extension of a statute of limitations relating to Taxes is
in effect with respect to the Company or any of its Subsidiaries. The Company
and each Subsidiary have withheld and paid over to the relevant taxing authority
all Taxes required to have been withheld and paid in connection with payments to
employees, independent contractors, creditors, stockholders or other third
parties. The Company and its Subsidiaries are not parties to or bound by any tax
sharing, tax indemnity or tax allocation agreement or other similar arrangement
with any other person or entity. There are no liens for Taxes (other than for
Taxes not yet delinquent) upon any of the assets of the Company or any of its
Subsidiaries. The Company and its Subsidiaries have never been members of an
affiliated group of corporations within the meaning of Section 1504 of the Code,
with the exception of the common group for which the Company is the common
parent, nor has the Company or any of its Subsidiaries, or any predecessor or
affiliate of any of them, become liable (whether by contract, as transferee or
successor, by law or otherwise) for the Taxes of any other person or entity
under Treasury Regulation Section 1.1502-6 or any similar provision of state,
local or foreign law. The Company and its Subsidiaries have not been "United
States real property holding corporations" within the meaning of Section

                                       19
<PAGE>

897(c)(2) of the Code during the applicable period specified in Section
897(c)(1)(A)(ii) of the Code. Neither the Company nor any of its Subsidiaries
has been a party within the last three years to a transaction described in
Section 355 of the Code. For purposes of this Agreement, (i) "Tax" (and, with
                                                              ---
correlative meaning, "Taxes") means any federal, state, local or foreign income,
                      -----
gross receipts, property, sales, use, license, excise, franchise, employment,
payroll, premium, withholding, alternative or added minimum, ad valorem,
transfer or excise tax, or any other tax, custom, duty, governmental fee or
other like assessment or charge of any kind whatsoever, together with any
interest or penalty or other additions to Tax, imposed by any Governmental
Entity and (ii) "Tax Return" means any return, report or similar statement
                 ----------
required to be filed with respect to any Tax (including any attached schedules),
including, without limitation, any information return, claim for refund, amended
return or declaration of estimated Tax.

     6.10 Employee Benefit Plans.
          ----------------------

     (a)  Copies of all employee benefit plans (including without limitation all
"employee benefit plans" as defined in Section 3(3) of ERISA) which cover or
have covered employees, former employees or directors of the Company or any of
its ERISA Affiliates (as hereinafter defined) or any person treated by the
Company or an ERISA Affiliate as an independent contractor for tax purposes
("Independent Contractor") or to which the Company or an ERISA Affiliate
  ----------------------
contributes, has contributed or has incurred an obligation to contribute and all
other plans, policies, arrangements and agreements (whether or not in writing)
providing compensation, severance or other benefits to any current or former
employee, director or Independent Contractor of the Company or any of its
Subsidiaries (the "Company Benefit Plans") are listed on Schedule 6.10 of the
                   ---------------------                 -------------
Disclosure Letter, and copies of all such Company Benefit Plans (and a written
description of any Company Benefit Plan that is not otherwise in writing) and
all Benefit Plan Related Documents (as hereinafter defined) have previously been
provided to Purchaser. Schedule 6.10 of the Disclosure Letter contains a
                       -------------
complete and accurate list of all ERISA Affiliates of the Company. To the extent
applicable, the Company Benefit Plans comply in all material respects with the
requirements of the Employee Retirement Income Security Act of 1974, as amended
("ERISA"), the Code and any other applicable law. None of any Company Benefit
  -----
Plan, or any officer, employee, former employee or director of the Company, any
Subsidiary or any ERISA Affiliate, or the Company or any of its Subsidiaries or
ERISA Affiliates has engaged in any transaction in violation of ERISA Section
404 or 406 or any "prohibited transaction" (as defined in Code Section
4975(c)(1)), or has incurred any liability or penalty under Section 4975 of the
Code or Section 502 of ERISA or has engaged in any transaction that is
reasonably likely to result in any such liability or penalty.

     (b)  Neither the Company nor any ERISA Affiliate has ever (i) maintained,
sponsored, contributed to or had any obligation to contribute to any Company
Benefit Plan which has been subject to Title IV of ERISA, (ii) been required to
contribute to, or otherwise incurred any liability in connection with, any
"multiemployer plan" as defined in Section 4001(a)(3) or Section 3(37) of ERISA
or (iii) except to the extent reflected in the financial statements (and the
notes thereto) for the fiscal year ended December 31, 1999 included in the
Company's Form S-1 Registration Statement declared effective by the SEC on March
29, 2000 (the "Form S-1"), provided health care or any other non-pension
               --------
benefits to any employee or former employee after

                                       20
<PAGE>

their retirement or other termination of employment (other than as required by
Part 6 of Subtitle B of Title I of ERISA).

     (c)  No payment or benefit which may be required to be made by Company or
which otherwise may be required to be made under the terms of any Company
Benefit Plan or other arrangement will constitute a parachute payment under
Section 280(G)(1) of the Code or will fail to be deductible under Section 4999
of the Code; nor will the Company, Merger Sub or Purchaser be required to "gross
up" or otherwise compensate any person because of the imposition of any excise
Tax on a payment to such person. Neither the execution and delivery of this
Agreement or other related agreements nor the consummation of the transactions
contemplated by this Agreement or such related agreements will, alone or in
conjunction with any other possible event (including termination of employment),
(i) entitle any current or former employee or other service provider of Company
to severance benefits or any other payment, compensation or benefit (including
forgiveness of indebtedness), or (ii) result in the acceleration or creation of
any rights of any person to benefits under any Company Benefit Plan (including,
without limitation, the acceleration of the vesting or exercisability of any
stock options, the acceleration of the vesting of any restricted stock, the
acceleration of the accrual or vesting of any benefits under any pension plan or
the acceleration or creation of any rights under any severance, parachute or
change in control agreement).

     (d)  There is no action, order, writ, injunction, judgment or decree
outstanding or claim (other than routine claims for benefits), suit, litigation,
proceeding, arbitral action, governmental audit or investigation relating to or
seeking benefits under any Company Benefit Plan that is pending, threatened or
reasonably anticipated against the Company, any of its Subsidiaries, any ERISA
Affiliate or any Company Benefit Plan. Neither the Company, any of its
Subsidiaries, nor any ERISA Affiliate has any announced plan or legally binding
commitment to create any additional employee benefit plans or agreements of the
Company or any ERISA Affiliate or to amend or modify any existing Company
Benefit Plan (except to the extent required by law or to conform any such
Company Benefit Plan to the requirements of applicable law, in each case as
previously disclosed to Purchaser, or as required by the terms of this
Agreement).

     (e)  No event has occurred in connection with which the Company, any of its
Subsidiaries, any ERISA Affiliate or any Company Benefit Plan, directly or
indirectly, could be subject to any material liability (i) under any statute,
regulation or governmental order relating to any Company Benefit Plan or (ii)
pursuant to any obligation of the Company or any ERISA Affiliate to indemnify
any person against liability incurred under any such statute, regulation or
order as they relate to the Company Benefit Plans. The Company has no liability
to the U.S. Department of Labor ("DOL") or the Internal Revenue Service,
                                  ---
including any liability imposed by Chapter 43 of the Code, with respect to any
Company Benefit Plan.

     (f)  Each Company Benefit Plan of the Company which is intended to qualify
under Section 401(a) of the Code has received a favorable determination letter
from the Internal Revenue Service as to its qualified status, and each trust
established in connection with any Company Benefit Plan which is intended to be
exempt from federal income tax under Section

                                       21
<PAGE>

501(a) of the Code has received a favorable determination letter from the
Internal Revenue Service that it is so exempt. To the knowledge of the Company,
no event has occurred or circumstance exists that will or could give rise to
disqualification or loss of tax-exempt status of any Company Benefit Plan
intended to qualify under Section 401(a) of the Code or related trust. The
Company is not aware of any operational defect with respect to any such Company
Benefit Plan which would be reasonably likely to cause the loss of such
qualification or exemption and which cannot be corrected through an Internal
Revenue Service Compliance Resolution Program described in Revenue Procedure
2000-16.

     (g)  Each Company Benefit Plan of the Company can be terminated within
thirty (30) days, without payment of any additional contribution or amount and
without the vesting or acceleration of any benefits promised by such Company
Benefit Plan, other than vesting of any accrued benefits under any "pension
plan," as defined in section 3(2)(A) of ERISA.

     (h)  The Company has complied in all material respects with the provisions
of ERISA Section 601 et seq. and Code Section 4980B.

     (i)  Each Company Benefit Plan is in compliance with and has been
administered in accordance with its terms and all applicable laws, including
ERISA and the Code, and all contributions required to be made under the terms of
any of the Company Benefit Plans as of the date of this Agreement have been
timely made or, if not yet due, have been properly reflected on the most recent
consolidated balance sheet filed or incorporated by reference in the Company's
financial statements prior to the date of this Agreement. All tax, annual
reporting and other governmental filings required by ERISA and the Code as to
each Company Benefit Plan of the Company have been timely filed with the
appropriate governmental agency, and all notices and disclosures to participants
of such Company Benefit Plans required by either ERISA or the Code have been
timely provided to such participants. With respect to the Company Benefit Plans,
no event has occurred and, to the knowledge of Company, there exists no
condition or set of circumstances in connection with which Company could be
subject to any material liability (other than for routine benefit liabilities)
under the terms of, or with respect to, such Company Benefit Plans, ERISA, the
Code or any other applicable law.

     (j)  All individuals who, pursuant to the terms of any Company Benefit
Plan, are entitled to participate in any such Company Benefit Plan, are
currently participating in such Company Benefit Plan or have been offered an
opportunity to do so and have declined in writing.

     (k)  Other than negotiation of insurance premiums upon renewal of insurance
policies, no event has occurred or circumstance exists that could result in a
material increase in premium costs of the Company Benefit Plans of the Company
that are insured or a material increase in benefit costs of such Company Benefit
Plans that are self-insured. All premiums due and payable under all such
policies have been timely paid and the Company is otherwise in material
compliance with the terms of such policies.

     (l)  For purposes of this Agreement, "ERISA Affiliate" means any business
or entity that is a member of the same "controlled group of corporations," under
"common control" or an "affiliated service group" with an entity within the
meanings of Sections 414(b), (c) or (m) of the

                                       22
<PAGE>

Code, or required to be aggregated with the entity under Section 414(o) of the
Code, or is under "common control" with the entity, within the meaning of
Section 4001(a)(14) of ERISA, or any regulations promulgated or proposed under
any of the foregoing Sections. For purposes of this Agreement, "Benefit Plan
                                                                ------------
Related Documents" means (i) each Company Benefit Plan (and, if applicable,
-----------------
related trust agreements) and all amendments thereto, all material written
interpretations or descriptions thereof which have been distributed to employees
of the Company or its ERISA Affiliates and all annuity contracts or other
funding instruments with respect to a Company Benefit Plan, (ii) the most recent
determination or opinion letter issued by the IRS as to qualification under
Section 401(a) of the Code, or analogous ruling, if any, required under foreign
law for each applicable Company Benefit Plan, (iii) for the three most recent
plan years, Annual Reports on Form 5500 Series (or analogous periodic report, if
any, required under foreign law) filed or required to be filed with any
governmental agency for each applicable Company Benefit Plan. (including all
schedules thereto and opinions of independent accountants), (iv) all personnel,
payroll and employment manuals and policies of the Company, (v) all registration
statements filed with respect to any Company Benefit Plan of the Company, (vi)
all insurance policies purchased by or to provide benefits under any Company
Benefit Plan of the Company, (vii) all contracts with third party
administrators, actuaries, investment managers, consultants and other
independent contractors that relate to any Company Benefit Plan of the Company,
(viii) all reports submitted within the four most recent plan years by third
party administrators, actuaries, investment managers, consultants or other
independent contractors with respect to any Company Benefit Plan of the Company,
(ix) forms of notice given to employees of the Company or any ERISA Affiliate of
their rights under ERISA Section 601 et seq. and Code Section 4980B, (x) all
notices that were given by the Company or any ERISA Affiliate or any Company
Benefit Plan to the IRS, the DOL or any participant or beneficiary, pursuant to
statute, within the four years preceding the date of this Agreement, and (xi)
all notices that were given by the IRS or the DOL to the Company, any ERISA
Affiliate or any Company Benefit Plan within the four years preceding the date
of this Agreement.

     6.11 Brokers or Finders. No agent, broker, investment banker, financial
          ------------------
advisor or other firm or person is or will be entitled to any broker's or
finder's fee or any other similar commission or fee in connection with any of
the transactions contemplated by this Agreement based upon arrangements made by
or on behalf of the Company other than the Financial Advisor and Broadview
International LLC. True and complete copies of any engagement or other
agreements between the Company and the Financial Advisor have been provided to
Purchaser.

     6.12 Licenses and Permits. The Company and its Subsidiaries have all
          --------------------
necessary licenses, permits, certificates, approvals and authorizations
(collectively, "Permits") required to lawfully conduct their respective
businesses as presently conducted, except for those Permits the lack of which
could not reasonably be expected to have, individually or in the aggregate, a
Material Adverse Effect and no Permit is subject to any outstanding order,
decree, judgment or stipulation that would be likely to affect such Permit,
where the effect of the foregoing could reasonably be expected to have,
individually or in the aggregate, a Material Adverse Effect.

     6.13 Environmental Matters. Except for any matters that, individually or in
          ---------------------
the aggregate, could not reasonably be expected to have a Material Adverse
Effect, (a) the Company

                                       23
<PAGE>

and each of its Subsidiaries has been and are now in compliance with all
Environmental Laws in effect on the date hereof; (b) the Company and each of its
Subsidiaries have obtained, and are in full compliance with, all material
Permits required by applicable laws for the use, storage, treatment,
transportation, release, emission and disposal of raw materials, byproducts,
wastes and other substances used or produced by or otherwise relating to the
operations of any of them; (c) there is not now and has not been any Hazardous
Substance used, generated, treated, stored, transported, disposed of, released,
handled or otherwise existing on, under, about, or emanating from, or to, any
property owned, leased or operated by the Company or any of its Subsidiaries
which could impose liability or responsibility on the Company or any of its
Subsidiaries; (d) neither the Company nor any of its Subsidiaries has received
any notice from any Governmental Entity or third party of alleged actual or
potential responsibility for, or any inquiry or investigation regarding, any
release or threatened release of Hazardous Substances or alleged violation of,
or non-compliance with, any Environmental Law, nor are the Company and its
Subsidiaries aware of any information which might form the basis of any such
notice; (e) to the knowledge of the Company, there is no site to which the
Company or any of its Subsidiaries have transported or arranged for the
transport of Hazardous Substances that is the subject of any environmental
action; (f) to the knowledge of the Company, there is not now and has not been
at any time any underground storage tank or any asbestos at any property owned,
leased or operated by the Company or any of its Subsidiaries; (g) neither the
Company nor any of its Subsidiaries has released any other person from any claim
under any Environmental Law or waived any rights under any Environmental Law;
and (h) true, complete and correct copies of the written reports, and all parts
thereof of all environmental audits or assessments which have been conducted at
any property owned, leased or operated by the Company or any of its
Subsidiaries, have been provided to Purchaser to the extent such reports are in
the possession or control of the Company or its advisors or representatives. As
used in this Agreement, the term "Environmental Laws" means foreign, federal,
                                  ------------------
state or local laws, statutes, ordinances, regulations, rules, policies,
judgments, court orders, permits and licenses that are applicable to the Company
and in effect on the date of this Agreement and (i) regulate or relate to the
protection or clean up of the environment; the use, treatment, storage,
transportation, handling, disposal or release of Hazardous Substances, the
preservation or protection of waterways, groundwater, drinking water, air,
wildlife, plants or other natural resources; or the health and safety of persons
or property, including without limitation protection of the health and safety of
employees; or (ii) impose liability or responsibility with respect to any of the
foregoing. As used in this Agreement, the term "Hazardous Substances" means any
                                                --------------------
pollutant, chemical, substance and any toxic, infectious, carcinogenic,
reactive, corrosive, ignitable or flammable chemical, or chemical compound, or
hazardous substance, material or waste, whether solid, liquid or gas, that is
subject to regulation, control or remediation under any Environmental Laws. For
purposes of this Section 6.13, the term "Company" shall include (i) all
                 ------------           ---------
affiliates of Company, (ii) all partnerships, joint ventures and other entities
or organizations in which Company was at any time or is a partner, joint
venturer, member or participant and (iii) all predecessor or former
corporations, partnerships, joint ventures, organizations, businesses or other
entities, whether in existence as of the date hereof or at any time prior to the
date hereof, the assets or obligations of which have been acquired or assumed by
Company or to which Company has succeeded.

     6.14 Title to Assets.
          ---------------

                                       24
<PAGE>

     (a)  The Company and each of its Subsidiaries have good and marketable
title to all of their real and personal properties and assets reflected on the
Company's audited balance sheet (including any related notes thereto) for the
fiscal year ended December 31, 1999 included in the Company's Form S-1 (the
"1999 Balance Sheet"), or acquired after December 31, 1999 (other than assets
 ------------------
disposed of since December 31, 1999 in the ordinary course of business
consistent with past practice), in each case free and clear of all title defects
and Encumbrances, except for (i) Encumbrances that secure indebtedness that is
properly reflected in the 1999 Balance Sheet or in any subsequently filed
Company Report; (ii) liens for Taxes accrued but not yet payable; (iii) liens
arising as a matter of law in the ordinary course of business with respect to
obligations incurred after December 31, 1999, provided that the obligations
secured by such liens are not delinquent; and (iv) such title defects or
Encumbrances, if any, as individually or in the aggregate, could not reasonably
be expected to have a Material Adverse Effect.

     (b)  The Company and each of its Subsidiaries either own, or have valid
leasehold interests in, all properties and assets used by them in the conduct of
their business except where the absence of such ownership or leasehold interest
could not reasonably be expected to, individually or in the aggregate, have a
Material Adverse Effect. Neither the Company nor any of its Subsidiaries owns
any real property.

     (c)  Neither the Company nor any of its Subsidiaries has any legal
obligation, absolute or contingent, to any person to sell or otherwise dispose
(except in the ordinary course of business consistent with past practice) of any
of its assets with an individual value of $50,000 or an aggregate value in
excess of $500,000.

     6.15 Leased Properties. Except as could not reasonably be expected to have
          -----------------
a Material Adverse Effect: the Company has received no notice of any intention
by any lessor under a lease to which the Company or any of its Subsidiaries is a
party (a "Lease") to cancel or terminate the same (nor has the Company canceled
         -------
or terminated any Lease), nor has the Company vacated all or any portion of such
leased properties; neither the Company nor any of its Subsidiaries is in default
under any Lease; except as set forth in Schedule 6.15 of the Disclosure Letter
                                        -------------
(i) no Lease has been modified, altered or amended in any respect, (ii) no
condition presently exists which would give any lessor the right to cancel or
terminate its Lease and (iii) the Company has no interest in any real property
other than the leasehold possessory interest set forth in such Lease; and each
of the Leases is valid and subsisting and in full force and effect in accordance
with its terms and constitutes the legal, valid, binding and enforceable
obligation of the lessor thereunder.

     6.16 Labor and Employment Matters. Neither the Company nor any of its
          ----------------------------
Subsidiaries is a party to, or bound by, any collective bargaining agreement or
other Contract or understanding with a labor union or labor organization. Except
for such matters that could not reasonably be expected to have, individually or
in the aggregate, a Material Adverse Effect, there is no (a) unfair labor
practice, labor dispute (other than routine individual grievances) or labor
arbitration proceeding pending or, to the knowledge of the Company, threatened
against the Company or its Subsidiaries relating to their business, (b) to the
knowledge of the Company, activity or proceeding by a labor union or
representative thereof to organize any employees of the

                                       25
<PAGE>

Company or any of its Subsidiaries or (c) lockout, strike, slowdown, work
stoppage or, to the knowledge of the Company, threat thereof by or with respect
to such employees.

     6.17 Intellectual Property.
          ---------------------

     (a)  The Company Disclosure Letter sets forth a true and complete list of
(i) all United States and foreign patents, patent applications, trademarks,
trademark registrations and applications, trade names, service marks and
copyright registrations and applications therefor owned by the Company and its
Subsidiaries (the "Intellectual Property Rights") and (ii) all United States and
                   ----------------------------
foreign patents, patents applications, trademarks, trademark registrations and
applications, trade names, service marks, copyrights and applications therefor
and trade secrets licensed to the Company or any of its Subsidiaries (the
"Licensed Rights").
 ---------------

     (b)  Except to the extent that the inaccuracy of any of the following (or
the circumstances giving rise to such inaccuracy) could not reasonably be
expected to have, individually or in the aggregate, a Material Adverse Effect:

          (i)    (A) the Intellectual Property Rights are free and clear of any
Encumbrances, are not subject to any license (royalty bearing or royalty free)
and are not subject to any other arrangement requiring any payment to any person
or the obligation to grant rights to any person in exchange; (B) the Licensed
Rights are free and clear of any Encumbrances; and (C) the Intellectual Property
Rights and the Licensed Rights are all the material rights necessary to the
conduct of the business of each of the Company and its Subsidiaries as presently
conducted or as proposed to be conducted.

          (ii)   To the knowledge of the Company, the validity of the
Intellectual Property Rights and title thereto, and the validity of the Licensed
Rights, (A) have not been questioned in any prior litigation; (B) are not being
questioned in any pending litigation; and (C) are not the subject or subjects of
any threatened or proposed litigation and is not involved in any interference,
reissue, challenge, reexamination, invalidation, opposition proceeding or
cancellation.

          (iii)  To the knowledge of the Company, the business of the Company
and its Subsidiaries, as presently conducted and as proposed to be conducted,
does not conflict with and has not been alleged to conflict with any patents,
trademarks, trade names, service marks, copyrights, trade secrets or other
intellectual property rights of others.

          (iv)   The consummation of the transactions contemplated hereby will
not result in the loss or impairment of any of the Intellectual Property Rights
or any of the Licensed Rights.

     (c)  Each of the Company and its Subsidiaries owns, or possesses valid
license rights to, all computer software programs that are material to the
conduct of the business of the Company and its Subsidiaries, except to the
extent that the failure thereof could not reasonably be expected to have,
individually or in the aggregate, a Material Adverse Effect. There are no
infringement suits, actions or proceedings pending or, to the knowledge of the
Company,

                                       26
<PAGE>

threatened against the Company or any Subsidiary with respect to any software
owned or licensed by the Company or any Subsidiary.

     6.18  Material Agreements. Except as listed in the exhibit index to the
           -------------------
Company's Form S-1 or any subsequently filed Company Report and except for
agreements made for the purpose of completing the transactions contemplated by
this Agreement, neither the Company nor any of its Subsidiaries is a party to,
or bound by, any Material Agreement of any kind to be performed in whole or in
part after the Effective Time. The term "Material Agreement" shall mean any
                                         ------------------
agreement to which the Company or any of its Subsidiaries is a party and (i) is
required to be disclosed pursuant to Items 401 or 601 of Regulation S-K under
the Securities Act as an exhibit to any Company Report, (ii) is outside of the
ordinary course of business of the Company or its Subsidiaries, or (iii)
involves the payment or receipt by the Company or any of its Subsidiaries,
subsequent to the date of this Agreement, of more than $250,000. All such
written Material Contracts are valid, binding and enforceable in accordance with
their respective terms (assuming the other parties thereto are bound) and are in
full force and effect, except where such invalidity or unenforceability could
not reasonably be expected to have a Material Adverse Effect. Except for any
such breaches or defaults that could not reasonably be expected to have,
individually or in the aggregate, a Material Adverse Effect, neither the Company
nor any of its Subsidiaries is in breach or default under, and, to the Company's
knowledge, there are no facts which with notice or the passage of time would
cause the Company to be in breach or default under, or give rise to any right of
termination, amendment, cancellation or acceleration of other parties under,
whether as a result of the consummation of the transactions contemplated hereby
or otherwise, any Material Agreement.

     6.19  No Undisclosed Liabilities. Except as disclosed in the Company
           --------------------------
Reports filed and publicly available prior to the date of this Agreement and
except for liabilities and obligations incurred in the ordinary course of
business consistent with past practice since December 31, 1999, the Company and
its Subsidiaries do not have any indebtedness, obligations or liabilities of any
kind (whether accrued, absolute, contingent or otherwise) (a) required by GAAP
to be reflected on a consolidated balance sheet of the Company and its
consolidated Subsidiaries or in the notes, exhibits or schedules thereto or (b)
which could reasonably be expected to have, individually or in the aggregate, a
Material Adverse Effect.

     6.20  Litigation. Except as described in the Company Reports, there is no
           ----------
action, suit or proceeding, claim, arbitration or investigation pending or, to
the knowledge of the Company, threatened against the Company or any of its
Subsidiaries. Except as disclosed in the Company Reports, there is no judgment,
order, injunction or decree of any Governmental Entity outstanding against the
Company or any of its Subsidiaries.

     6.21  Insurance. Section 6.21 of the Disclosure Letter sets forth all of
           ---------  ------------
the insurance policies of the Company and its Subsidiaries. The Company and its
Subsidiaries have insurance coverage with insurance companies or associations in
such amounts, on such terms and covering such risks, including fire and other
risks insured against by extended coverage, as is reasonably prudent, and each
has public liability insurance, insurance against claims for personal injury or
death or property damage occurring in connection with any activities of the
Company or any of

                                       27
<PAGE>

its Subsidiaries or any properties owned, occupied or controlled by the Company
or any of its Subsidiaries, in such amount as is reasonably prudent.

     6.22  Affiliate Transactions. Except as disclosed with reasonable
           ----------------------
specificity in the Company Reports filed prior to the date of this Agreement,
there are no material contracts, commitments, agreements, arrangements or other
transactions between the Company or any of its Subsidiaries, on the one hands,
and any (i) present or former officer or director of the Company or any of its
Subsidiaries or any of their immediate family members (including their spouses),
(ii) record or beneficial owner of five percent or more of the voting securities
of the Company of (iii) affiliate of any such officer, director, family member
or beneficial owner, on the other hand.

     6.23  Opinion of Financial Advisor. The Company has received the opinion of
           ----------------------------
the Financial Advisor, dated the date of this Agreement, to the effect that, as
of the date of this Agreement, the Offer Consideration to be received in the
Offer and the Merger by the holders of Common Stock is fair, from a financial
point of view, to such holders (other than Purchaser and its affiliates). A
complete and correct originally executed copy of such opinion will be delivered
by the Company to Purchaser for informational purposes after receipt thereof by
the Company. The Company has been authorized by the Financial Advisor to permit
the inclusion of such opinion (and, subject to prior review and consent by the
Financial Advisor, a reference thereto) in the Offer Documents and in the
Schedule 14D-9 and the Proxy Statement, if applicable.

     6.24  Vote Required. The affirmative vote of the holders of a majority of
           -------------
the outstanding shares of Common Stock is the only vote of the holders of any
class or series of the capital stock of the Company necessary to approve this
Agreement and the transactions contemplated hereby.

     6.25  DGCL Section 203; State Takeover Statutes. Prior to the date hereof,
           -----------------------------------------
the Board of Directors has approved this Agreement, the Tender Agreement, the
Offer, the Merger and the other transactions contemplated hereby and such
approval is sufficient to render inapplicable to this Agreement, the Tender
Agreement, the Offer, the Merger and any of such other transactions contemplated
hereby, the restrictions on "business combinations" set forth in Section 203 of
the DGCL. No other state takeover statute or similar statute or regulation
applies or purports to apply to the Offer, the Merger, this Agreement or any of
the transactions contemplated by this Agreement or the Tender Agreement and no
provision of the Company's organizational documents or the organizational
documents of any of the Company's Subsidiaries would, directly or indirectly,
restrict or impair the ability of Purchaser or Merger Sub and its affiliates and
associates to vote, or otherwise to exercise the rights of a stockholder with
respect to, shares of capital stock of the Company and its Subsidiaries that may
be acquired or controlled by Purchaser or Merger Sub and its affiliates and
associates.

     6.26  Termination of NBCi Agreement. The Operating Agreement dated as of
           -----------------------------
December 10, 1999 by and between the Company and NBC Internet, Inc. (the
"Operating Agreement") shall be terminated on terms and conditions reasonably
satisfactory to Purchaser at or prior to consummation of the Offer and shall
have no further force or effect.

                                       28
<PAGE>

     6.27  Transaction Expenses. Attached hereto as Exhibit B is a schedule
           --------------------
setting forth all of the costs and expenses the Company expects to incur in
connection with the negotiation and execution of this Agreement and the
consummation of the transactions contemplated hereby.

     6.28  Regulatory Filings. Section 6.28 of the Disclosure Letter contains a
           ------------------  ------------
true and complete list of all licenses, certificates, consents, permissions,
authorizations and registrations issued or required to be issued by, and all
filings made or required to be made with, the Federal Communications Commission
or any State Public Utility Commission for the Company and its Subsidiaries to
conduct their respective businesses as currently conducted and as proposed to be
conducted.

                                   ARTICLE 7
          REPRESENTATIONS AND WARRANTIES OF PURCHASER AND MERGER SUB

           Except as set forth in the corresponding sections of the disclosure
letter, dated the date hereof, delivered by Purchaser and Merger Sub to the
Company at or prior to the delivery of this Agreement (the "Purchaser Disclosure
                                                            --------------------
Letter"), Purchaser and Merger Sub hereby represent and warrant to the Company
------
as follows:

     7.1   Existence; Good Standing; Corporate Authority. Each of Purchaser and
           ---------------------------------------------
Merger Sub is a corporation duly organized, validly existing and in good
standing under the laws of its jurisdiction of organization and has all
requisite corporate power and authority to own, operate and lease its properties
and carry on its business as now conducted, except where the failure to have
such power and authority would not materially adversely affect the ability of
Purchaser or Merger Sub to consummate the transactions contemplated by this
Agreement.

     7.2   Authorization, Validity and Effect of Agreements. Each of Purchaser
           ------------------------------------------------
and Merger Sub has the requisite corporate power and authority to execute and
deliver this Agreement and the Ancillary Documents and to consummate the
transactions contemplated hereby and thereby. The execution and delivery of this
Agreement and the Ancillary Documents and the consummation by Purchaser and
Merger Sub of the transactions contemplated hereby and thereby have been duly
and validly authorized by the respective boards of directors of Purchaser and
Merger Sub and by Purchaser as the sole stockholder of Merger Sub and no other
corporate proceedings on the part of Purchaser or Merger Sub are necessary to
authorize this Agreement and the Ancillary Documents or to consummate the
transactions contemplated hereby and thereby. This Agreement has been, and any
Ancillary Documents at the time of execution will have been, duly and validly
executed and delivered by Purchaser and Merger Sub, and (assuming this Agreement
and such Ancillary Documents each constitutes a valid and binding obligation of
the Company) this Agreement constitutes, and such Ancillary Agreements at the
time of execution will constitute, the valid and binding obligations of each of
Purchaser and Merger Sub, enforceable in accordance with their respective terms,
except as such enforceability may be limited by bankruptcy, insolvency,
reorganization, moratorium and similar laws relating to or affecting creditors
generally, or by general equity principles (regardless of whether such
enforceability is considered in a proceeding in equity or at law).

                                       29
<PAGE>

     7.3  Offer Documents. None of the Offer Documents, any schedule required to
          ---------------
be filed by Purchaser or Merger Sub with the SEC or any amendment or supplement
thereto will contain, at the respective times such documents are filed with the
SEC or first published, sent or given to the Company's stockholders, any untrue
statement of a material fact or will omit to state any material fact required to
be stated therein or necessary in order to make the statements made therein, in
the light of the circumstances under which they are made, not misleading, except
that no representation is made by Purchaser or Merger Sub with respect to
information supplied by the Company for inclusion in the Offer Documents, any
schedule required to be filed with the SEC or any amendment or supplement
thereto. None of the information supplied by Purchaser or Merger Sub for
inclusion or incorporation by reference in the Schedule 14D-9 will, at the date
of filing with the SEC, contain any untrue statement of a material fact or omit
to state any material fact required to be stated therein or necessary in order
to make the statements therein, in the light of the circumstances under which
they were made, not misleading. If at any time prior to the Effective Time
either Purchaser or Merger Sub shall obtain knowledge of any facts with respect
to itself, any of its officers or directors or any of its Subsidiaries that
would require the supplement or amendment to any of the foregoing documents in
order to make the statements therein, in the light of the circumstances under
which they were made, not misleading, or to comply with applicable laws, such
amendment or supplement shall be promptly filed with the SEC and, as required by
law, disseminated to the stockholders of the Company, and in the event the
Company shall advise Purchaser or Merger Sub as to its obtaining knowledge of
any facts that would make it necessary to supplement or amend any of the
foregoing documents, Purchaser or Merger Sub shall promptly amend or supplement
such document, and such amendment or supplement shall be promptly filed with the
SEC, and as required by law disseminated to the stockholders of the Company.

     7.4  No Violation. Neither the execution and delivery of this Agreement or
          ------------
any of the Ancillary Documents by Purchaser and Merger Sub nor the consummation
by them of the transactions contemplated hereby or thereby will (a) violate,
conflict with or result in any breach of any provision of the respective charter
documents of Purchaser or Merger Sub; (b) violate, conflict with, result in a
breach of any provision of, constitute a default (or an event that, with notice
or lapse of time or both, would constitute a default) under, result in the
termination or in a right of termination of, accelerate the performance required
by or a benefit obtainable under, result in the triggering of any payment or
other obligations pursuant to, result in the creation of any Encumbrance upon
any of the properties of Purchaser or Merger Sub under, or result in there being
declared void, voidable or without further binding effect, any contract to which
Purchaser or Merger Sub is a party, or by which Purchaser or Merger Sub or any
of their respective properties is bound, except for any such breach, default or
right with respect to which requisite waivers or consents have been, or prior to
the Effective Time will be, obtained or any of the foregoing matters that would
not have a material adverse effect on the ability of Purchaser or Merger Sub to
consummate the transactions contemplated hereby; (c) other than the Regulatory
Filings, require any Consent of any Governmental Entity, the lack of which would
have a material adverse effect on the ability of Purchaser or Merger Sub to
consummate the transactions contemplated hereby; or (d) violate any laws
applicable to Purchaser or Merger Sub or any of their respective assets, except
for violations that would not have a material adverse effect on the ability of
Purchaser or Merger Sub to consummate the transactions contemplated hereby.

                                       30
<PAGE>

     7.5  Financing. Purchaser and Merger Sub collectively have cash on hand or
          ---------
credit facilities with financially responsible third parties, or a combination
thereof, in an aggregate amount sufficient to enable Purchaser and Merger Sub to
timely perform their obligations hereunder, including to pay in full (a) the
aggregate Merger Consideration and the aggregate Warrant Consideration and (b)
all fees and expenses payable by Purchaser and Merger Sub in connection with
this Agreement and the transactions contemplated hereby. The source of funds and
any commitments related thereto are set forth on the Purchaser Disclosure
Letter. At the consummation of the Offer and at the Effective Time, Purchaser
will have, and will cause Merger Sub to have, funds available to it sufficient
to consummate the Offer and the Merger on the terms contemplated hereby.

     7.6  Purchaser-Owned Shares of Common Stock. As of the date of this
          --------------------------------------
Agreement, neither Purchaser, Merger Sub or their respective Subsidiaries own
any shares of Common Stock.

     7.7  Interim Operations of Merger Sub. Merger Sub was formed solely for the
          --------------------------------
purpose of engaging in the transactions contemplated hereby, has engaged in no
other business activities and has conducted its operations only as contemplated
hereby.

     7.8  Brokers or Finders. No agent, broker, investment banker, financial
          ------------------
advisor or other firm or person is or will be entitled to any broker's or
finder's fee or any other similar commission or fee in connection with any of
the transactions contemplated by this Agreement based upon arrangements made by
or on behalf of Purchaser or Merger Sub other than Chase H&Q.

                                   ARTICLE 8
                                   COVENANTS

     8.1  Interim Operations.
          ------------------

          From and after the date of this Agreement and continuing to the
Effective Time, unless Purchaser has consented in writing thereto or except as
otherwise expressly contemplated by this Agreement:

     (a)  Ordinary Course. The Company shall, and shall cause each of its
          ---------------
Subsidiaries to, (i) conduct its operations according to its usual, regular and
ordinary course of business consistent with past practice, provided, that the
                                                           --------
Company may take into account its financial condition and the need to preserve
assets; (ii) use its reasonable best efforts to preserve intact their business
organizations, maintain in effect all existing material qualifications,
licenses, permits, approvals and other authorizations referred to in Section 6.1
                                                                     -----------
and Section 6.12, keep available the services of their officers and key
    ------------
employees and maintain satisfactory relationships with those persons having
business relationships with them; (iii) promptly upon the discovery thereof
notify Purchaser of the existence of any breach of any representation or
warranty contained herein or the occurrence of any event that would cause any
representation or warranty contained herein no longer to be true and correct
(or, in the case of any representation or warranty that makes no reference to
Material Adverse Effect, to no longer be true and correct in

                                       31
<PAGE>

any material respect); (iv) promptly deliver to Purchaser true and correct
copies of any report, statement or schedule filed with the SEC subsequent to the
date of this Agreement; and (v) maintain its books of account and records in its
usual, regular and ordinary manner, consistent with its past practices.

     (b)  Organizational Documents.  The Company shall not, and shall not permit
          ------------------------
any of its Subsidiaries to, amend its certificate of incorporation or bylaws or
comparable governing instruments.

     (c)  Issuance of Securities. The Company shall not, and shall not permit
          ----------------------
any of its Subsidiaries to, issue, deliver or sell, pledge or register for
issuance, delivery or sale any shares of capital stock or other ownership
interest in the Company (other than issuances of Common Stock in the ordinary
course in respect of any exercise of Options and Warrants outstanding on the
date hereof and identified in the Disclosure Letter) or any of its Subsidiaries,
or any securities convertible into or exchangeable for any such shares or
ownership interest, or any rights, warrants or options to acquire or with
respect to any such shares of capital stock, or ownership interest, or
convertible or exchangeable securities or accelerate any right to convert or
exchange or acquire any securities of the Company or any of its Subsidiaries for
any such shares or ownership interest.

     (d)  Changes in Share Capital; Dividends. The Company shall not, and shall
          -----------------------------------
not permit any of its Subsidiaries to, (i) effect any stock split or conversion
of any of its capital stock or otherwise change its capitalization as it exists
on the date hereof, other than as set forth in this Agreement (ii) directly or
indirectly redeem, purchase or otherwise acquire any shares of its capital stock
or capital stock of any of its Subsidiaries or any securities convertible into
or exercisable for any shares of its capital stock, other than as set forth in
this Agreement or (iii) declare or pay any dividends on or make other
distributions in respect of any of its capital stock.

     (e)  Assets and Properties. The Company shall not, and shall not permit any
          ---------------------
of its Subsidiaries to, (i) sell, lease or otherwise dispose of any of its
assets or properties (including, but not limited to, capital stock of any of its
Subsidiaries and any tangible or intangible assets of the Company or any of its
Subsidiaries), except in the ordinary course of business, or create or suffer to
exist any Encumbrance on any of its assets or properties; (ii) acquire by
merger, purchase or any other manner, any business or entity or otherwise
acquire any assets, except for purchases of inventory, supplies or capital
expenditures in the ordinary course of business consistent with past practice
and the acquisition on commercially reasonable terms of new customers from other
DSL providers or (iii) fail to operate, maintain, repair or otherwise preserve
its material assets and properties consistent with past practice.

     (f)  Indebtedness. The Company shall not (i) incur or assume any long-term
          ------------
or short-term debt; (ii) assume, endorse, guarantee or otherwise become liable
or responsible (whether directly, contingently or otherwise) for the obligations
of any other person except wholly owned Subsidiaries of the Company or (iii)
make or forgive any loans, advances or capital contributions to, or investments
in, any other person.

     (g)  Employment Matters; Benefit Plans.
          ---------------------------------

                                       32
<PAGE>

          (i)   The Company shall not and shall not permit any of its
     Subsidiaries to (a) enter into any new employment, severance, consulting or
     salary continuation agreements with any newly hired employees other than in
     the ordinary course of business or enter into any of the foregoing with any
     existing officers, directors or employees of the Company; (b) grant any
     increases in compensation or benefits to (including any severance
     arrangements, termination pay or stay bonus or other incentive
     arrangements), or forgive any indebtedness owed to the Company by, any
     officers, directors or employees of the Company, except for regularly
     scheduled employee raises in the ordinary course of business consistent
     with past practices, or raises or forgiveness of indebtedness that, in the
     case of executive officers, have been approved by the compensation
     committee of the Board of Directors prior to the date hereof and disclosed
     to Purchaser or (c) establish, adopt or amend in any material respect
     (including any increase or acceleration in the payment to or benefits
     under) or terminate any employee benefit plan, arrangement or policy which
     would be a Company Benefit Plan if in existence as of the date of this
     Agreement. The Board of Directors or any committee thereof shall take no
     action to waive any provision of any Stock Option Plan that would otherwise
     cause the Options thereunder to be cancelled as of the Effective Time in
     accordance with their terms and without any further action by the Company,
     the Board of Directors or any committee thereof.

          (ii)  To the extent permitted by applicable law and the terms of the
     Company Benefit Plans, the Company will, upon the request of Purchaser,
     terminate and/or amend any Company Benefit Plan, effective immediately
     prior to the Effective Time.

          (iii) As soon as practicable after the date of this Agreement, the
     Company and Purchaser shall confer and work together in good faith to agree
     upon mutually acceptable employee benefit and compensation arrangements
     (and to terminate and/or amend the Company Benefit Plans immediately prior
     to the Effective Time if appropriate) with respect to employees of the
     Company who will remain employees of the Surviving Corporation following
     the Effective Time.

          (iv)  The Company shall use its reasonable best efforts to correct any
     and all operational defects with respect to any Company Benefit Plan that
     qualifies or is intended to qualify under Section 401(a) of the Code. Any
     contributions required to be made and any submission to the Internal
     Revenue Service under one of its correction programs shall be made by the
     Company as soon as commercially reasonable.

     (h)  Insurance. The Company shall not, and shall not permit any of its
          ---------
Subsidiaries to, make any material changes in the type or amount of their
insurance coverage or permit any material insurance policy naming the Company or
any Subsidiary as a beneficiary or a loss payee to be canceled or terminated.

     (i)  Accounting. The Company shall not, except as may be required by law or
          ----------
GAAP, change any material accounting principles or practices used by the Company
or its Subsidiaries.

                                       33
<PAGE>

     (j)  Nasdaq. The Company shall not take any action to cause the Common
          ------
Stock to cease to be traded on the Nasdaq National Market prior to the
completion of the Offer or the Merger.

     (k)  Material Agreements. The Company shall not (i) enter into, amend or
          -------------------
terminate any Material Agreement, except in the ordinary course of business
consistent with past practice or (ii) enter into, terminate, fail to renew, or
accelerate any license, distributorship, dealer, sales representative, joint
venture, credit or other agreement if such action could reasonably be expected
to have, individually or in the aggregate, a Material Adverse Effect.

     (l)  Taxes. The Company shall not (i) fail to comply with any applicable
          -----
filing, payment and withholding obligations under all applicable federal, state,
local or foreign laws relating to Taxes or (ii) make any tax election or settle
or compromise any federal, state, local or foreign income tax liability.

     (m)  Litigation. The Company shall not pay, discharge, settle or satisfy
          ----------
any claims, liabilities or objections (absolute, accrued, asserted or
unasserted, contingent or otherwise), other than the payment, discharge or
satisfaction of the foregoing in the ordinary course of business consistent with
past practice, or, if not in the ordinary course of business, the payment,
discharge or satisfaction of the foregoing that, individually and in the
aggregate, does not exceed $100,000.

     (n)  Liquidation or Dissolution. The Company shall not adopt a plan of
          --------------------------
complete or partial dissolution or adopt resolutions providing for the complete
or partial liquidation, dissolution, consolidation, merger, restructuring or
recapitalization of the Company.

     (o)  Representations; Warranties and Conditions. The Company shall not, and
          ------------------------------------------
shall not permit its Subsidiaries to, take any action that does, or could
reasonably be expected to, result in any of the representations or warranties of
the Company set forth in this Agreement becoming untrue in such respect as would
cause a failure of the condition set forth in paragraph (c)(i) of Exhibit A.
                                                                  ---------

     (p)  Other Actions.  The Company shall not, and shall not permit its
          -------------
Subsidiaries, to agree in writing or otherwise to take any of the foregoing
actions.

     8.2  Company Stockholder Approval; Proxy Statement.
          ---------------------------------------------

     (a)  If approval or action in respect of the Merger by the stockholders of
the Company is required by applicable law, the Company, through its Board of
Directors and in accordance with the DGCL and its certificate of incorporation
and bylaws then in effect, shall (i) call a meeting of its stockholders (the
"Stockholder Meeting") for the purpose of voting upon the Merger, (ii) hold the
 -------------------
Stockholder Meeting as soon as practicable following the purchase of shares of
Common Stock pursuant to the Offer and (iii) unless the Board of Directors
approves, recommends or enters into an agreement with respect to a Superior
Proposal in accordance with Section 8.8(b), recommend to its stockholders the
                            --------------
approval of this Agreement and the transactions contemplated hereby, including
the Merger. The record date for the Stockholder

                                       34
<PAGE>

Meeting shall be a date subsequent to the date Purchaser or Merger Sub becomes a
record holder of Common Stock purchased pursuant to the Offer.

     (b)  If required by applicable law, the Company will, as soon as
practicable following the expiration of the Offer, prepare and file a
preliminary Proxy Statement (such proxy statement, and any amendments or
supplements thereto, the "Proxy Statement") or, if applicable, an Information
                          ---------------
Statement with the SEC with respect to the Stockholder Meeting and will use
reasonable best efforts to respond to any comments of the SEC or its staff and
to cause the Proxy Statement to be cleared by the SEC and mailed to the
Company's stockholders, subject to Section 8.8(b) hereof. The Proxy Statement
                                   --------------
shall include the recommendation of the Board of Directors that the stockholders
of the Company vote in favor of approving the agreement of merger (in accordance
with Section 251 of the DGCL) contained in this Agreement and the determination
of the Board of Directors that this Agreement and the transactions contemplated
hereby, including the Offer and the Merger, are fair to, and in the best
interests of, the stockholders of the Company. The Company will notify Purchaser
of the receipt of any comments from the SEC or its staff and of any request by
the SEC or its staff for amendments or supplements to the Proxy Statement or for
additional information and will supply Purchaser with copies of all
correspondence between the Company or any of its representatives, on the one
hand, and the SEC or its staff, on the other hand, with respect to the Proxy
Statement or the Merger. The Company shall give Purchaser and its counsel
reasonable opportunity to review the Proxy Statement prior to its being filed
with the SEC and shall give Purchaser and its counsel the opportunity to review
all amendments and supplements to the Proxy Statement and all responses to
requests for additional information and replies to comments prior to their being
filed with, or sent to, the SEC. Each of the Company and Purchaser agrees to use
its best efforts, after consultation with the other parties hereto, to respond
promptly to all such comments of and requests by the SEC. As promptly as
practicable after the Proxy Statement has been cleared by the SEC, the Company
shall mail the Proxy Statement to the stockholders of the Company. If at any
time prior to the approval of this Agreement by the Company's stockholders there
shall occur any event that is required to be set forth in an amendment or
supplement to the Proxy Statement under applicable law, the Company will prepare
and mail to its stockholders such an amendment or supplement.

     (c)  The Company represents and warrants that any required Proxy Statement
will comply as to form in all material respects with the Exchange Act and, at
the respective times filed with the SEC and distributed to stockholders of the
Company, will not contain any untrue statement of a material fact or omit to
state any material fact required to be stated therein or necessary in order to
make the statements therein, in the light of the circumstances under which they
were made, not misleading; provided, however, that the Company makes no
                           --------  -------
representation or warranty as to any information included in the Proxy Statement
that was provided by Purchaser or Merger Sub. Purchaser represents and warrants
that none of the information supplied by Purchaser or Merger Sub for inclusion
in the Proxy Statement will, at the respective times filed with the SEC and
distributed to stockholders of the Company, contain any untrue statement of a
material fact or omit to state any material fact required to be stated therein
or necessary in order to make the statements therein, in the light of the
circumstances under which they were made, not misleading.

                                       35
<PAGE>

     (d)  Subject to clause (iii) of Section 8.2(a), the Company shall use its
                                     --------------
reasonable efforts to obtain the necessary approvals by its stockholders of the
Merger, this Agreement and the transactions contemplated hereby.

     (e)  Purchaser agrees to cause all shares of Common Stock purchased by
Merger Sub pursuant to the Offer and all other shares of Common Stock owned by
Purchaser, Merger Sub or any other subsidiary or affiliate of Purchaser to be
voted in favor of the approval of the Merger.

     8.3  Filings; Other Action. Subject to the terms and conditions herein
          ---------------------
provided, the Company, Purchaser and Merger Sub shall: (a) as promptly as
practicable, (i) make their respective filings and thereafter make any other
required submissions under the HSR Act with respect to the Offer and, if
applicable, the Merger, and request early termination of the waiting period
under the HSR Act and (ii) make any required filings with the California Public
Utilities Commission; (b) cooperate and consult with one another in, (i)
determining which Regulatory Filings are required or permitted to be made prior
to the Effective Time with, and which Consents are required or permitted to be
obtained prior to the Effective Time from Governmental Entities or other third
parties in connection with the execution and delivery of this Agreement and the
consummation of the transactions contemplated hereby, and determining which
Consents are required to transfer to the Surviving Corporation any Permits or
registrations held on behalf of the Company or any of its Subsidiaries by or in
the name of distributors, brokers or sales agents; (ii) promptly preparing all
Regulatory Filings and all other filings, submissions and presentations required
or prudent to obtain all Consents, including by providing to the other parties
drafts of such material reasonably in advance of the anticipated filing or
submission dates; (iii) promptly making all such Regulatory Filings and promptly
seeking all such Consents; (iv) defending against any lawsuit or proceeding,
whether judicial or administrative, challenging this Agreement or the
consummation of any of the transactions contemplated hereby; and (c) use their
reasonable best efforts to take, or cause to be taken, all other action and do,
or cause to be done, all other things necessary, proper or appropriate to
consummate and make effective the transactions contemplated by this Agreement
(including without limitation those actions described in the foregoing (ii)
through (iv)). Each of Purchaser and the Company shall use its reasonable best
efforts to contest any proceeding seeking a preliminary injunction or other
legal impediment to, and to resolve any objections as may be asserted by any
Governmental Entity with respect to, the Offer or the Merger under the HSR Act.
If, at any time after the Effective Time, any further action is necessary or
desirable to carry out the purpose of this Agreement, the proper officers and
directors of Purchaser and the Surviving Corporation shall take all such
necessary action.

     8.4  Publicity. The initial press release relating to this Agreement shall
          ---------
be a joint press release and thereafter the Company and Purchaser shall consult
with each other before issuing any press release or otherwise making public
statements with respect to the transactions contemplated hereby and in making
any filings with any Governmental Entity or with the Nasdaq National Market with
respect thereto.

     8.5  Further Action. Each party hereto shall, subject to the fulfillment at
          --------------
or before the Effective Time of each of the conditions of performance set forth
herein or the waiver thereof,

                                       36
<PAGE>

perform such further acts and execute such documents as may be reasonably
required to effect the Merger, including the execution of any deeds, bills of
sale, assignments, assurances and all such other acts and things necessary,
desirable or proper to carry out the purposes of this Agreement. In addition to
the foregoing, the Company and its Subsidiaries shall deliver to Purchaser a
certificate in form and substance reasonably satisfactory to Purchaser, duly
executed and acknowledged, certifying facts that would exempt the transactions
contemplated hereby from withholding pursuant to the provisions of the Foreign
Investment in Real Property Tax Act.

     8.6  Insurance; Indemnity.
          --------------------

     (a)  For six years from the Effective Time, the Surviving Corporation shall
maintain in effect the Company's and its Subsidiaries' current directors' and
officers' liability insurance policies (the "Policies") covering those persons
                                             --------
who are currently covered by the Policies with respect to actions or omissions
occurring prior to the Effective Time; provided, however, that in no event shall
                                       --------  -------
the Surviving Corporation be required to expend in any one year an amount in
excess of 150% of the annual premiums currently paid by the Company and its
Subsidiaries for such insurance coverage, and, provided further, that if the
                                               -------- -------
annual premiums of such insurance coverage exceed such amount, the Surviving
Corporation shall be obligated to obtain policies with the greatest coverage
available for a cost not exceeding such amount.

     (b)  The Surviving Corporation shall keep in effect in its bylaws
provisions for a period of not less than six years from the Effective Time (or,
in the case of matters occurring prior to the Effective Time that have not been
resolved prior to the sixth anniversary of the Effective Time, until such
matters are finally resolved) that provide for exculpation of director and
officer liability and indemnification (and advancement of expenses related
thereto) of the past and present officers and directors of the Company and its
Subsidiaries to the fullest extent permitted by the DGCL, which provisions shall
not be amended except as required by applicable law or except to make changes
permitted by law that would enhance the rights of past or present officers and
directors to indemnification or advancement of expenses, and shall observe the
indemnification agreements existing in favor of past and present officers and
directors of the Company and its Subsidiaries, each of which are listed in the
Disclosure Letter and copies of which have been previously provided to
Purchaser.

     (c)  Subject to Section 8.6(f), from and after the Effective Time, the
                     --------------
Surviving Corporation shall indemnify and hold harmless, to the fullest extent
permitted under applicable law, each person who is, or has been at any time
prior to the date hereof or who becomes prior to the Effective Time, an officer,
director or similar person of the Company or any Subsidiary, against all losses,
claims, damages, liabilities, costs or expenses (including attorneys' fees),
judgments, fines, penalties and amounts paid in settlement (collectively,
"Losses") in connection with any claims, actions, suits, proceedings,
 ------
arbitrations, investigations or audits (collectively, "Litigation") arising
                                                       ----------
before or after the Effective Time out of or pertaining to acts or omissions, or
alleged acts or omissions, by them in their capacities as such, which acts or
omissions occurred prior to the Effective Time. Without limiting the foregoing,
the Surviving Corporation shall periodically advance expenses as incurred with
respect to the foregoing to the fullest extent permitted under applicable law
provided that the person to whom the expenses are advanced

                                       37
<PAGE>

provides an undertaking to repay such advance if it is ultimately determined
that such person is not entitled to indemnification.

     (d)  The provisions of this Section 8.6 are intended for the benefit of and
                                 -----------
shall be enforceable by each person who is now or has been at any time prior to
the date of this Agreement, or who becomes prior to the Effective Time, an
officer, director or similar person of the Company or any of its Subsidiaries.

     (e)  If any Litigation described in Section 8.6(c) (each, an "Action")
                                         --------------            ------
arises or occurs, the Surviving Corporation shall control the defense of such
Action with counsel selected by the Surviving Corporation, provided, that the
                                                           --------
party seeking indemnification pursuant to Section 8.6(c) (each, an "Indemnified
                                          --------------            -----------
Party") shall be permitted to participate in the defense of such Action through
-----
counsel selected by the Indemnified Party, at the Indemnified Party's expense.
Notwithstanding the foregoing, if there is any actual or potential conflict
between the Surviving Corporation and any Indemnified Party or there are
additional defenses available to any Indemnified Party, such Indemnified Party
shall be permitted to participate in the defense of such Action with counsel
selected by the Indemnified Party, at the Surviving Corporation's expense;
provided, however, that the Surviving Corporation shall not be obligated to pay
--------  -------
the fees and expenses of more than one counsel for any Indemnified Party in any
single Action. The Surviving Corporation shall not be liable for any settlement
effected without its written consent, which consent shall not unreasonably be
withheld.

     (f)  Purchaser shall have no obligations under Section 8.6(c), unless and
                                                    --------------
until the Surviving Corporation is unable to satisfy its indemnification
obligations under this Section 8.6.
                       -----------

     8.7  Access to Information. From and after the Effective Time, the Company
          ---------------------
shall, and shall cause each of its Subsidiaries to, afford to Purchaser and to
the officers, employees, accountants, counsel, financial advisors and other
representatives of Purchaser, reasonable access during normal business hours to
(i) all of their respective facilities and (ii) all of their respective
properties, books, contracts, commitments, personnel and records and, during
such period, the Company shall, and shall cause its respective Subsidiaries to,
furnish promptly to Purchaser (a) a copy of each report, schedule, registration
statement and other document filed by it during such period pursuant to the
requirements of federal or state securities laws and (b) all other information
concerning its business, properties and personnel as Purchaser may reasonably
request.

     8.8  No Solicitation.
          ---------------

     (a)  Unless and until this Agreement shall have been terminated pursuant to
and in compliance with Article 10 hereof, neither the Company nor any of its
Subsidiaries shall (whether directly or indirectly through advisors, agents or
other intermediaries), nor shall the Company or any of its Subsidiaries
authorize or permit any of its or their officers, directors, agents, employees,
representatives or advisors to (i) solicit, initiate, knowingly encourage
(including by way of furnishing information) or take any action to facilitate
the submission of any inquiries, proposals or offers (whether or not in writing)
from any person (other than Purchaser, Merger Sub and their respective
affiliates) relating to, other than the transactions

                                       38
<PAGE>

contemplated by this Agreement, (A) any acquisition or purchase of any of the
assets of the Company and its Subsidiaries or of any class of equity securities
of the Company or any of its Subsidiaries, except as required by the terms of
this Agreement (B) any tender offer (including a self tender offer) or exchange
offer, (C) any merger, consolidation, business combination, sale of
substantially all assets, recapitalization, liquidation, dissolution or similar
transaction involving the Company or any of its Subsidiaries, or (D) any other
transaction the consummation of which would or would reasonably be expected to
impede, interfere with, prevent or materially delay the Offer or the Merger or
which would or would reasonably be expected to materially dilute the benefits to
Purchaser or Merger Sub of the transactions contemplated by this Agreement
(collectively, "Acquisition Proposals"), or agree to or endorse any Acquisition
                ---------------------
Proposal, (ii) enter into or execute any agreement with respect to any of the
foregoing or (iii) enter into or participate in any discussions or negotiations
regarding any of the foregoing, or furnish to any other person any information
with respect to its business, properties or assets in connection with the
foregoing, or otherwise cooperate in any way with, or participate in or
knowingly assist, facilitate, or encourage, any effort or attempt by any other
person (other than any of Purchaser, Merger Sub and their respective affiliates)
to do or seek any of the foregoing.

     (b)  Nothing contained in this Agreement shall prohibit the Company (i)
from complying with Rule 14e-2 and Rule 14d-9 under the Exchange Act with
respect to a bona fide tender offer or exchange offer; (ii) from making any such
disclosure to the Company's stockholders or otherwise if the Board or Directors
concludes in good faith, after consultation with its outside legal counsel, that
such disclosure is necessary under applicable law or the failure to make such
disclosure would be inconsistent with its fiduciary duties to the Company's
stockholders under applicable law or (iii) from participating in negotiations or
discussions with or furnishing information to any person in connection with an
Acquisition Proposal not solicited after the date hereof in breach of Section
                                                                      -------
8.8(a) and which is submitted in writing by such person to the Board of
------
Directors after the date of this Agreement; provided, however, that (x) prior to
                                            --------  -------
participating in any such discussions or negotiations or furnishing any
information, the Company receives from such person an executed confidentiality
agreement on terms not less favorable to the Company than the letter agreements
dated July 28, 2000 and December 4, 2000 (the "Confidentiality Agreements") and
                                               --------------------------
(y) the Board of Directors shall have concluded in good faith, after
consultation with its outside legal counsel and financial advisors, that such
Acquisition Proposal is reasonably likely to lead to a Superior Proposal (as
defined below) and, after consultation with its outside legal counsel, that
failure to participate in such negotiations or discussions or furnishing such
information would be inconsistent with its fiduciary duties to the stockholders
of the Company under applicable law. The Company shall notify Purchaser
immediately if any Acquisition Proposal or inquiries regarding a potential
Acquisition Proposal are received by, any information with respect to an
Acquisition Proposal or a potential Acquisition Proposal is requested from, or
any discussions or negotiations with respect to an Acquisition Proposal or a
potential Acquisition Proposal are sought to be initiated or continued with, it
or any of its representatives indicating, in connection with such notice, the
name of the person or entity involved and a copy of any such Acquisition
Proposal and thereafter shall keep Purchaser informed, on a current basis, of
the status and terms of any such inquiries or Acquisition Proposals and the
status of any such negotiations or discussions. The Company shall promptly
furnish Purchaser with copies of any written information (and advise it orally
of any

                                       39
<PAGE>

non-written information) provided to or by any person relating to an Acquisition
Proposal to the extent such information has not previously been provided to
Purchaser.

     (c)  Prior to the purchase of shares of Common Stock pursuant to the Offer,
in the event the Board of Directors (by majority vote of all its members)
determines in good faith that it has received a Superior Proposal and determines
in good faith that taking the following actions would be inconsistent with its
fiduciary duties to the Company under applicable law; the Company and the Board
of Directors may (i) withdraw, modify or change the Board of Directors' approval
or recommendation of this Agreement, the Offer or the Merger, (ii) approve or
recommend such Superior Proposal to the Company's stockholders, (iii) terminate
this Agreement in accordance with Section 10.1(e) and pay the Break-Up Fee (as
                                  ---------------
defined in Section 10.2(d)) and (iv) publicly announce the Board of Directors
           ---------------
intention to do any or all of the foregoing.

     (d)  The Company will immediately cease and cause its advisors, agents and
other intermediaries to cease any and all existing activities, discussions or
negotiations with any parties conducted heretofore with respect to any
Acquisition Proposal, and shall use commercially reasonable efforts to cause any
such parties in possession of confidential information about the Company that
was furnished by or on behalf of the Company to return or destroy all such
information in the possession of any such party or in the possession of any
agent or advisor of any such party. The Company agrees not to release any third
party from or waive any provisions of confidentiality in any confidentiality
agreement to which Company is a party.

     (e)  "Superior Proposal" means a proposal with respect to any of the
           -----------------
transactions described in clause (A), (B) or (C) of the definition of
Acquisition Proposal (with all of the percentages included in the definition of
such term raised to 51% for purposes of this definition) with respect to which
the Board of Directors shall have concluded in good faith, after consultation
with its outside legal counsel and financial advisor, (i) is reasonably likely
to be completed, taking into account all legal, financial, regulatory and other
aspects of the Acquisition Proposal and the person making the proposal, (ii) if
consummated, would result in a transaction more favorable to the Company's
stockholders from a financial point of view than the transactions contemplated
by this Agreement (taking into account any and all modifications proposed by
Purchaser) and (iii) is fully financed (or, based on a good faith determination
of the Board of Directors, is readily financeable).

     8.9  Interim Financing. Purchaser shall provide the Company with a
          -----------------
$20,000,000 line of credit pursuant to which, beginning on February 1, 2001,
whether or not the Offer has been commenced, the Company may borrow all or a
portion of such amount for working capital purposes on the terms and conditions
set forth in the interim financing term sheet attached hereto as Exhibit C.
                                                                 ---------

     8.10 Rescission Offers.
          -----------------

     (a)  As promptly as practicable after the execution of this Agreement, the
Company shall make an offer (the "Rescission Offer") to each stockholder of the
                                  ----------------
Company that issued a promissory note to the Company at any time after December
31, 2000 for the purchase price of

                                       40
<PAGE>

shares of Common Stock in connection with the early exercise of such
stockholder's Options (collectively, the "2000 Promissory Notes"), each of which
                                          ---------------------
is identified in the Disclosure Letter, to rescind the transaction in which such
2000 Promissory Notes were issued and, on or before December 31, 2000, 80% of
the aggregate outstanding principal amount of such 2000 Promissory Notes shall
have been cancelled and the shares of Common Stock purchased with the proceeds
of such 2000 Promissory Notes shall have been cancelled and returned to the
Company and the applicable Options shall have been reinstated, thereby
rescinding the transactions in which such 2000 Promissory Notes were issued. The
transactions in which the remaining 20% of the aggregate outstanding principal
amount of such 2000 Promissory Notes were issued shall have been rescinded as
described in the foregoing sentence on or before the Closing Date. Concurrently
with each such rescission, each such stockholder shall enter into a General
Release Agreement with the Company substantially in the form of Exhibit D hereto
                                                                ---------
(the "Release Agreement").
      -----------------

     (b)  As promptly as practicable after the execution of this Agreement, but
in any event on or before the date the Offer is commenced, the Company shall
make a Rescission Offer to each stockholder of the Company that issued a
promissory note issued to the Company during December 1999 for the purchase
price of shares of Common Stock in connection with the early exercise of such
stockholder's Options (collectively, the "1999 Promissory Notes"), each of which
                                          ---------------------
is identified in the Disclosure Letter, and on or before the Closing Date, such
1999 Promissory Notes shall have been cancelled and the shares of Common Stock
purchased with the proceeds of such 1999 Promissory Notes shall have been
cancelled and returned to the Company and the applicable Options shall have been
reinstated, thereby rescinding the transactions in which such 1999 Promissory
Notes were issued. Concurrently with such rescission, each such stockholder
shall enter into the General Release Agreement.

                                   ARTICLE 9
                                  CONDITIONS

     9.1  Conditions to Each Party's Obligation to Effect the Merger. The
          ----------------------------------------------------------
respective obligation of Purchaser, Merger Sub and the Company to effect the
Merger shall be subject to the satisfaction or waiver, where permissible, prior
to the Effective Time, of the following conditions:

     (a)  Consummation of the Offer.  Merger Sub shall have accepted for payment
          -------------------------
and paid for all shares of Common Stock validly tendered in the Offer and not
withdrawn.

     (b)  Stockholder Approval. This Agreement shall have been adopted by the
          --------------------
affirmative vote of the holders of the requisite number of shares of capital
stock of the Company if such vote is required pursuant to Company's certificate
of incorporation, the DGCL or other applicable law; provided, however, that
                                                    --------  -------
neither Purchaser nor Merger Sub may invoke this condition if either of them or
any of their respective affiliates shall have failed to vote the shares of
Common Stock held by it in favor of this Agreement and the Company may not
invoke this condition if the Company shall have failed to fulfill its
obligations under Section 8.2.
                  -----------

                                       41
<PAGE>

     (c)  HSR Act and Other Regulatory Approvals. All necessary waiting periods
          --------------------------------------
under the HSR Act that are applicable to the Merger shall have expired or been
earlier terminated, and all other necessary approvals from any other
Governmental Entity that are applicable to the Merger shall have been obtained,
except for such approvals the failure of which to obtain could not reasonably be
expected to have a Material Adverse Effect.

     (d)  No Injunctions or Restraints. No temporary restraining order,
          ----------------------------
preliminary or permanent injunction or other order issued by any court of
competent jurisdiction or other legal restraint or prohibition preventing,
restraining or restricting the consummation of the Merger shall be in effect;
provided, however, that the party invoking this condition shall use commercially
--------  -------
reasonable efforts to have any such order, injunction or restraint vacated.

                                  ARTICLE 10
                        TERMINATION; AMENDMENT; WAIVER

     10.1 Termination. This Agreement may be terminated at any time prior to the
          -----------
Effective Time by Purchaser or the Company, whether before or after adoption of
this Agreement and the matters contemplated herein, including the Merger, by the
Company's stockholders:

     (a)  by the mutual written consent of the Company and Purchaser by action
of their respective board of directors; or

     (b)  by Purchaser or the Company:

          (i)   if the Effective Time shall not have occurred on or before the
date which is eight months from the date of this Agreement (provided that the
right to terminate this Agreement pursuant to this clause (i) shall not be
available to any party whose failure to fulfill any obligation under this
Agreement or whose breach of any representation or warranty in this Agreement
has been the cause of, or resulted in, the failure of the Effective Time to
occur on or before such date);

          (ii)  if, upon a vote at the Stockholder Meeting, or any adjournment
thereof, the adoption of this Agreement by the stockholders of the Company
required by the DGCL shall not have been obtained (provided that the right to
terminate this Agreement pursuant to this clause (ii) shall not be available to
Purchaser if Purchaser, Merger Sub or any of their affiliates shall have failed
to vote the shares of Common Stock held by them in favor of adoption of this
Agreement, and shall not be available to the Company, if the Company shall have
failed to fulfill its obligations under Section 8.2);
                                        -----------

          (iii) if there shall be any statute, law, rule or regulation that
makes consummation of the Offer or the Merger illegal or prohibited or if any
court of competent jurisdiction or other Governmental Entity shall have issued
an order, judgment, decree or ruling, or taken any other action restraining,
enjoining or otherwise prohibiting the Offer or the Merger and such order,
judgment, decree, ruling or other action shall have become final and non-
appealable; or

                                       42
<PAGE>

          (iv)  if the Offer terminates or expires as a result of the failure of
any condition specified in Exhibit A without Merger Sub having purchased any
                           ---------
shares of Common Stock thereunder (provided that the right to terminate this
Agreement pursuant to this clause (iv) shall not be available to any party whose
failure to fulfill any obligation under this Agreement has been the cause of or
resulted in the failure of any such condition); or

     (c)  by the Company, upon a material breach of any covenant or agreement on
the part of Purchaser or Merger Sub set forth in this Agreement, or if the
representations or warranties of Purchaser set forth herein shall be or shall
have become untrue, such that the condition set forth in paragraph (c)(i) of
Exhibit A hereto would not be satisfied (a "Terminating Purchaser Breach");
---------                                   ----------------------------
provided, however, that, if such Terminating Purchaser Breach is reasonably
--------  -------
capable of being cured by Purchaser or Merger Sub, as the case may be, and has
not been cured within ten Business Days after the Company has furnished
Purchaser with written notice of such Terminating Purchaser Breach, through the
exercise of best efforts, so long as Purchaser or Merger Sub, as the case may
be, continues to exercise such best efforts, the Company may not terminate this
Agreement pursuant to this Section 10.1(c) prior to the expiration of such ten
                           ---------------
Business Day period; or

     (d)  by the Company, if (i) Purchaser or Merger Sub shall have failed to
commence the Offer by February 1, 2001, (ii) Purchaser or Merger Sub (or Merger
Sub's assignee) shall have failed to comply with its payment obligations under
this Agreement with respect to any shares of Common Stock accepted for payment
pursuant to the Offer; provided, however, that the breach of any representation
                       --------  -------
or warranty by the Company or the failure of the Company to fulfill any
obligation under this Agreement has not been the cause of, or resulted in, the
failure to purchase such shares pursuant to the Offer, or (iii) any change to
the Offer is made in contravention of the provisions of Article 1; or
                                                        ---------

     (e)  by the Company, if the Company approves and enters into an agreement
providing for the Company to engage in a Superior Proposal; provided, however,
                                                            --------  -------
that the right to terminate this Agreement pursuant to this Section 10.1(e)
                                                            ---------------
shall not be available unless (i) the Company has complied with all provisions
of Section 8.8, including the notice provisions therein, (ii) the Company has
   -----------
delivered to Purchaser a written notice of the Company's intent to enter into an
agreement to effect a Superior Proposal, (iii) five Business Days have elapsed
following delivery to Purchaser of such written notice by the Company, (iv)
during such five Business Day period the Company has reasonably cooperated with
Purchaser, including informing Purchaser of the terms and conditions of the
Acquisition Proposal and identifying the person making the Acquisition Proposal,
with the intent of enabling Purchaser to make a matching offer so that the
transactions contemplated hereby may be effected, (v) at the end of such five
Business Day period the Board of Directors continues reasonably to believe that
the Acquisition Proposal constitutes a Superior Proposal; provided, further,
                                                          --------  -------
however, that no termination shall be effective pursuant to this Section 10.1(e)
-------                                                          ---------------
unless concurrently with such termination, a Break-Up Fee is paid in full by the
Company in accordance with Section 10.2; or
                           ------------

     (f)  by Purchaser, prior to the consummation of the Offer, if (i) the Board
of Directors of the Company (or any committee thereof) withdraws, amends or
modifies, its approval of this

                                       43
<PAGE>

Agreement and the transactions contemplated hereby, or its recommendation that
the holders of the shares of Common Stock accept the Offer and tender all of
their shares of Common Stock to Merger Sub and approve this Agreement and the
transactions contemplated hereby (or, in each case, publicly announces its
intention to do so) in a manner adverse to Purchaser or Merger Sub, (ii) the
Company approves, recommends or enters into an agreement with respect to, or
consummates, an Acquisition Proposal, or (iii) the Company fails, as promptly as
practicable, to mail the Schedule 14D-9 to its stockholders (provided that the
failure of Purchaser or Merger Sub to fulfill any of their material obligations
under this Agreement shall not have been the cause of, or resulted in, the
failure by the Company to mail the Schedule 14D-9) or failed to include in such
Schedule 14D-9 the recommendations described in Section 1.3(a); or
                                                --------------

     (g)  by Purchaser, if any of the conditions set forth in Exhibit A shall
                                                              ---------
have become forever incapable of fulfillment and shall not have been waived by
all applicable parties; or

     (h)  by Purchaser, upon a material breach of any covenant or agreement on
the part of the Company set forth in this Agreement, or if the representations
or warranties of the Company set forth herein shall be or shall have become
untrue such that the condition set forth in paragraph (c)(i) of Exhibit A would
                                                                ---------
not be satisfied (a "Terminating Company Breach"); provided, however, that, if
                     --------------------------    --------  -------
such Terminating Company Breach is reasonably capable of being cured by the
Company and has not been cured within ten Business Days after the Purchaser has
furnished the Company with written notice of such Terminating Company Breach,
through the exercise of best efforts, so long as the Company continues to
exercise such best efforts, Purchaser may not terminate this Agreement pursuant
to this Section 10.1(h) prior to the expiration of such ten Business Day period;
        ---------------
or

     (i)  by Purchaser, if the Tender Agreement shall not be in full force and
effect or any Significant Stockholders shall have breached in any material
respect any representation, warranty or covenant contained in the Tender
Agreement.

     10.2 Effect of Termination.
          ---------------------

     (a)  In the event of termination of this Agreement by either Purchaser or
the Company pursuant to Section 10.1, this Agreement, except for the provisions
                        ------------
of Section 1.3(c), Section 8.4, and Article 11, shall become void and there
   --------------  -----------      ----------
shall be no liability (except as set forth below) on the part of any party or
its affiliates, directors, officers, employees, stockholders, agents or
advisors. Nothing herein shall relieve any party from liability for any
intentional breach of this Agreement.

     (b)  In the event that this Agreement is terminated by the Company pursuant
to Section 10.1(e) or by Purchaser pursuant to Section 10.1(f), the Company
   ---------------                             ---------------
shall pay Purchaser by wire transfer of immediately available funds to an
account designated by Purchaser on the next Business Day following the
termination of this Agreement (or, in the case of a termination pursuant to
Section 10.1(e), concurrently with the effectiveness of such termination), an
---------------
amount equal to $6,100,000 (the "Break-Up Fee").
                                 ------------

     (c)  If all of the following events have occurred:

                                       44
<PAGE>

          (i)  an Acquisition Proposal is commenced, publicly disclosed,
publicly proposed or otherwise communicated to the Company at any time on or
after the date of this Agreement and prior to the consummation of the Offer and
either Purchaser or the Company terminates this Agreement pursuant to Section
10.1(b)(i) or Section 10.1(b)(iv); and

          (ii) thereafter, within 12 months of the date of termination of this
Agreement, the Company enters into a definitive agreement with respect to, or
consummates, any Acquisition Proposal described in clause (i) above (or any
other Acquisition Proposal whether or not described in clause (i) above if such
Acquisition Proposal is made by any person (or affiliate thereof) who made any
Acquisition Proposal described in clause (i) above),

then, the Company shall pay to Purchaser concurrently with the execution of the
relevant definitive agreement an amount equal to the Break-Up Fee plus the
Purchaser Expenses.

     (d)  The Company shall (provided that neither Purchaser nor Merger Sub is
then in material breach of its obligations under this Agreement) upon the
termination of this Agreement pursuant to Section 10.1(e) or Section 10.1(f),
                                          ---------------    ---------------
promptly, but in no event later than two Business Days following written notice
thereof, together with reasonable supporting documentation, reimburse Purchaser
and Merger Sub, in an aggregate amount of up to $2,000,000, for all reasonable
out-of-pocket expenses and fees (including fees payable to investment banking
firms and other financial institutions, and their respective agents and counsel,
and fees of counsel, accountants, financial printers, advisors, experts and
consultants to Purchaser and its affiliates), whether incurred prior to,
concurrently with or after the execution of this Agreement, in connection with
the Offer or the Merger, the financing thereof or consents related hereto
(collectively, the "Purchaser Expenses").
                    ------------------

     10.3 Amendment. To the extent permitted by applicable law, this Agreement
          ---------
may be amended by action taken by or on behalf of the Boards of Directors of the
Company and Purchaser at any time before or after adoption of this Agreement by
the stockholders of the Company but, after any such adoption, no amendment shall
be made that decreases the Merger Consideration or that adversely affects the
rights of the Company's stockholders hereunder without the approval of such
stockholders. This Agreement may not be amended except by an instrument in
writing signed on behalf of all of the parties.

     10.4 Extension; Waiver. At any time prior to the Effective Time, the
          -----------------
parties hereto, by action taken by or on behalf of the boards of directors of
the Company (subject to Section 1.4) and Purchaser, may to the extent legally
                        -----------
allowed (a) extend the time for the performance of any of the obligations or
other acts of the other parties hereto, (b) waive any inaccuracies in the
representations and warranties contained herein by any other applicable party or
in any document, certificate or writing delivered pursuant hereto by any other
applicable party or (c) waive compliance with any of the agreements or
conditions contained herein, except after adoption of this Agreement by the
stockholders of the Company, for any waiver that has the effect of decreasing
the Merger Consideration or that adversely affects the rights of the Company's
stockholders hereunder without approval of such stockholders. Any agreement on
the part of any party to any such extension or waiver shall be valid only if set
forth in an

                                       45
<PAGE>

instrument in writing signed on behalf of such party. No delay on the part of
any party hereto in exercising any right, power or privilege hereunder shall
operate as a waiver thereof, nor shall any waiver on the part of any party
hereto of any right, power or privilege hereunder operate as a waiver of any
other right, power or privilege hereunder, nor shall any single or partial
exercise of any right, power or privilege hereunder preclude any other or
further exercise thereof or the exercise of any other right, power or privilege
hereunder. Unless otherwise provided, the rights and remedies herein provided
are cumulative and are not exclusive of any rights or remedies which the parties
hereto may otherwise have at law or in equity. The failure of any party to this
Agreement to assert any of its rights under this Agreement or otherwise shall
not constitute a waiver of those rights.

                                  ARTICLE 11
                              GENERAL PROVISIONS

     11.1 Nonsurvival of Representations and Warranties. None of the
          ---------------------------------------------
representations and warranties in this Agreement or in any instrument delivered
pursuant to this Agreement shall survive the Effective Time. The parties hereto
agree that those covenants and agreements contained herein and in any instrument
delivered pursuant to this Agreement that by their terms apply or are to be
performed in whole or in part after the Effective Time shall survive the
Effective Time. Each party hereto agrees that, except for the representations
and warranties contained in this Agreement, none of the Company, Purchaser or
Merger Sub makes any other representations or warranties, and each hereby
disclaims any other representations and warranties made by itself or any of its
officers, directors, employees, agents, financial and legal advisors or other
representatives, with respect to the execution and delivery of this Agreement,
the documents and the instruments referred to herein, or the transactions
contemplated hereby or thereby, notwithstanding the delivery or disclosure to
the other party or the other party's representatives of any documentation or
other information with respect to any one or more of the foregoing.

     11.2 Notices. Any notice required to be given hereunder shall be sufficient
          -------
if in writing, and sent by facsimile transmission (with a confirmatory copy sent
by overnight courier), by courier service (with proof of service), hand delivery
or certified or registered mail (return receipt requested and first-class
postage prepaid), addressed as follows:

          If to Purchaser or Merger Sub:       If to the Company:

          Hughes Electronics Corporation       Telocity Delaware, Inc.
          200 North Sepulveda Blvd.            10355 North De Anza Blvd.
          El Segundo, California 90245         Cupertino, California 95014
          Facsimile: (310) 322-1862            Facsimile: (408) 863-4783
          Attention: General Counsel           Attention: General Counsel

                                       46
<PAGE>

          With a copy to:                      With a copy to:

          Latham & Watkins                     Gray Cary Ware & Freidenrich LLP
          633 West Fifth Street, Suite 4000    400 Hamilton Avenue
          Los Angeles, California 90071        Palo Alto, California 94301
          Facsimile: (213) 891-8763            Facsimile: (650) 327-3699
          Attention: Gary Olson, Esq.          Attention: Gregory M. Gallo, Esq.
                                                        Diane Holt Frankle, Esq.

or to such other address as any party shall specify by written notice so given,
and such notice shall be deemed to have been delivered as of the date so
telecommunicated, personally delivered or mailed.

     11.3 Assignment; Binding Effect. Neither this Agreement nor any of the
          --------------------------
rights, interests or obligations hereunder shall be assigned by any of the
parties hereto (whether by operation of law or otherwise) without the prior
written consent of the other parties; provided, however, that either Purchaser
                                      --------  -------
or Merger Sub (or both) may assign its rights hereunder (including, without
limitation, the right to make the Offer or to purchase shares of Common Stock in
the Offer) to a wholly owned Subsidiary of Purchaser or Merger Sub but nothing
shall relieve the assignor from its obligations hereunder. Subject to the
preceding sentence, this Agreement shall be binding upon and shall inure to the
benefit of the parties hereto and their respective successors and assigns.
Notwithstanding anything contained in this Agreement to the contrary, except for
the provisions of Sections 8.6 and 8.7, nothing in this Agreement, expressed or
                  ------------     ---
implied, is intended to confer on any person other than the parties hereto or
their respective heirs, successors, executors, administrators and assigns any
rights, remedies, obligations or liabilities under or by reason of this
Agreement.

     11.4 Entire Agreement. This Agreement, the Disclosure Letter, the Purchaser
          ----------------
Disclosure Letter, the Exhibit hereto, the Ancillary Documents and any other
documents delivered by the parties in connection herewith constitute the entire
agreement among the parties with respect to the subject matter hereof and
supersede all prior agreements and understandings among the parties with respect
thereto.

     11.5 Fees and Expenses. Whether or not the Offer or Merger is consummated
          -----------------
and except as set forth in Section 10.2(d), all costs and expenses incurred in
                           ---------------
connection with this Agreement and the transactions contemplated hereby shall be
paid by the party incurring such expenses, provided, however, that the expenses
                                           --------  -------
incurred in connection with the printing, filing and mailing to the stockholders
of the Company of the Offer Documents shall be paid by the Company and Purchaser
equally if this Agreement is terminated pursuant to one or more of the
provisions set forth in Article 10.

     11.6 Governing Law. This Agreement shall be governed by and construed in
          -------------
accordance with the laws of the State of Delaware without regard to its rules of
conflict of laws. Each of the Company, Purchaser and Merger Sub hereby
irrevocably and unconditionally consents to submit to the jurisdiction of the
federal and state courts located in Los Angeles,

                                       47
<PAGE>

California for any litigation arising out of or relating to this Agreement and
the transactions contemplated hereby (and agrees not to commence any litigation
relating thereto except in such courts), waives any objection to the laying of
venue of any such litigation in such courts and agrees not to plead or claim in
any such court that such litigation brought therein has been brought in an
inconvenient forum.

     11.7  Headings.  Headings of the Articles and Sections of this Agreement
           --------
are for the convenience of the parties only, and shall be given no substantive
or interpretive effect whatsoever.

     11.8  Interpretation. In this Agreement, unless the context otherwise
           --------------
requires, words describing the singular number shall include the plural and vice
versa, and words denoting any gender shall include all genders and words
denoting natural persons shall include corporations and partnerships and vice
versa. Whenever the words "include," "includes" or "including" are used in this
Agreement, they shall be deemed to be followed by the words "without
limitation." As used in this Agreement, (a) the words "Subsidiary," "affiliate"
and "associate" shall have the meanings ascribed thereto in Rule 12b-2 under the
Exchange Act, (b) "Business Day" means any day other than Saturday, Sunday or
any other day on which banks in the City of New York are required or permitted
to close and (c) "knowledge" means the actual knowledge after reasonable inquiry
of any executive officer of the Company or Purchaser, as the case may be. The
parties have participated jointly in the negotiation and drafting of this
Agreement. In the event an ambiguity or question of intent or interpretation
arises, this Agreement shall be construed as if drafted jointly by the parties
and no presumption or burden or proof shall arise favoring or disfavoring any
party by virtue of the authorship of any of the provisions of this Agreement.
Any reference to any federal, state, local or foreign statue or law shall be
deemed also to refer to all rules and regulations promulgated thereunder, unless
the content requires otherwise. It is understood and agreed that neither the
specifications of any dollar amount in this Agreement nor the inclusion of any
specific item in the Schedules or Exhibits is intended to imply that such
amounts or higher or lower amounts, or the items so included or other items, are
or are not material, and neither party shall use the fact of setting of such
amounts or the fact of the inclusion of such item in the Schedules or Exhibits
in any dispute or controversy between the parties as to whether any obligation,
item or matter is or is not material for purposes hereof.

     11.9  Severability. Any term or provision of this Agreement that is invalid
           ------------
or unenforceable in any jurisdiction shall, as to that jurisdiction, be
ineffective to the extent of such invalidity or unenforceability without
rendering invalid or unenforceable the remaining terms and provisions of this
Agreement or affecting the validity or enforceability of any of the terms or
provisions of this Agreement in any other jurisdiction. If any provision of this
Agreement is so broad as to be unenforceable, the provision shall be interpreted
to be only so broad as is enforceable.

     11.10 Enforcement of Agreement. The parties hereto agree that irreparable
           ------------------------
damage would occur in the event that any of the provisions of this Agreement
were not performed in accordance with its specific terms or was otherwise
breached. It is accordingly agreed that the parties shall be entitled to an
injunction or injunctions to prevent breaches of this Agreement and

                                       48
<PAGE>

to enforce specifically the terms and provisions hereof in any federal or state
court located in Los Angeles, California, this being in addition to any other
remedy to which they are entitled at law or in equity. The prevailing party in
any judicial action shall be entitled to receive from the other party
reimbursement for the prevailing party's reasonable attorneys' fees and
disbursements, and court costs.

     11.11 Counterparts. This Agreement may be executed by the parties hereto in
           ------------
separate counterparts, each of which when so executed and delivered shall be an
original, but all such counterparts shall together constitute one and the same
instrument. Each counterpart may consist of a number of copies hereof each
signed by less than all, but together signed by all, of the parties hereto.

     11.12 Guaranty by Purchaser. Purchaser hereby unconditionally and
           ---------------------
irrevocably guarantees the performance by Merger Sub of all of Merger Sub's
obligations under this Agreement and the post-closing performance by the
Surviving Corporation (or any successor thereto) of the Surviving Corporation's
post-closing obligations pursuant to Section 5.3(f) or Section 8.6 hereof.
                                     --------------    -----------

                           [Signature Page Follows]

                                       49
<PAGE>

          IN WITNESS WHEREOF, the parties have executed this Agreement and
caused the same to be duly delivered on their behalf on the day and year first
written above.

                                               PURCHASER:
                                               ---------

                                               HUGHES ELECTRONICS CORPORATION



                                               By:______________________________
                                                  Name:
                                                  Title:


                                               MERGER SUB:
                                               ----------

                                               DIRECTV BROADBAND INC.



                                               By:______________________________
                                                  Name:
                                                  Title:


                                               COMPANY:
                                               -------

                                               TELOCITY DELAWARE, INC.



                                               By:______________________________
                                                  Name:
                                                  Title:

                                      50
<PAGE>

                                   EXHIBIT A

                            CONDITIONS OF THE OFFER

          Unless otherwise defined herein, capitalized terms used herein shall
have the meanings assigned to them in the Agreement and Plan of Merger, dated as
of December 21, 2000 (the "Merger Agreement"), among Purchaser, Merger Sub and
                           ----------------
the Company.

          Notwithstanding any other term of the Merger Agreement, Merger Sub
shall not be required to accept for payment, subject to any applicable rules and
regulations of the SEC, including Rule 14e-1(c) of the Exchange Act (relating to
Merger Sub's obligation to pay for or return tendered shares of Common Stock
promptly after termination or withdrawal of the Offer), pay for any shares of
Common Stock not theretofore accepted for payment or paid for and may delay the
acceptance for payment or, subject to the restriction referred to above, payment
of any shares of Common Stock tendered pursuant to the Offer and may terminate
or amend the Offer as to such shares of Common Stock unless the following
conditions have been satisfied (i) there shall have been validly tendered and
not withdrawn prior to the expiration of the Offer that number of shares of
Common Stock which would represent at least a majority of the outstanding shares
of Common Stock on a fully diluted basis (assuming the exercise of all Options
and Warrants to purchase shares of Common Stock that are then exerciseable and
any other rights to acquire shares of Common Stock on the date of purchase)
(collectively, the "Minimum Condition") and (ii) any waiting period under the
                    -----------------
HSR Act shall have expired or been terminated. Furthermore, notwithstanding any
other term of the Offer or the Merger Agreement, Merger Sub shall not be
required to accept for payment or, subject as aforesaid, to pay for any shares
of Common Stock not theretofore accepted for payment or paid for, and may
terminate or amend the Offer if at any time on or after the date of the Merger
Agreement and prior to the expiration of the Offer any of the following
conditions exist or shall occur and remain in effect:

          (a)  any United States or state Governmental Entity shall have
     enacted, issued, promulgated, enforced, instituted or entered any statute,
     rule, regulation, executive order, decree, injunction, action, application
     or claim or other order that is in effect or pending (a "Claim"), (i)
                                                              -----
     challenging or prohibiting the acquisition by Purchaser or Merger Sub of
     the shares of Common Stock pursuant to the Merger Agreement, including the
     Offer or the Merger, (ii) restraining or prohibiting the making or
     consummation of the Merger Agreement, including the Offer or the Merger or
     the performance of any of the other transactions contemplated by the Merger
     Agreement, (iii) seeking to obtain from Purchaser or Merger Sub any damages
     that arise out of the transactions contemplated by this Agreement and could
     reasonably be expected to have, individually or in the aggregate, a
     Material Adverse Effect if such damages were assessed against the Company,
     (iv) restraining or prohibiting, or limiting in any material respect, the
     ownership or operation by Purchaser or Merger Sub of any material portion
     of the business or assets of the Company and its Subsidiaries taken as a
     whole, (v) seeking to

                                      51
<PAGE>

     compel Purchaser or Merger Sub to dispose of or forfeit material incidents
     of control of all or any material portion of the business or assets of the
     Company or any of its Subsidiaries, (vi) imposing limitations on the
     ability of Purchaser, Merger Sub or any other Subsidiary of Purchaser
     effectively to exercise full rights of ownership of the shares of Common
     Stock, including, without limitation, the right to vote any shares of
     Common Stock acquired or owned by Purchaser or Merger Sub on all matters
     properly presented to the Company's stockholders, or (vii) seeking to
     require divestiture by Merger Sub or Purchaser of any shares of Common
     Stock; or

          (b)    there shall be any statute, rule, regulation, judgment, order
     or injunction enacted, promulgated, entered, enforced or deemed applicable
     to the Offer, the Merger or the Merger Agreement, or any other action shall
     have been taken by any government, Governmental Entity or court, domestic
     or foreign, other than the routine application to the Offer or the Merger
     of waiting periods under the HSR Act, that has, or has a substantial
     likelihood of resulting in, any of the consequences referred to in
     paragraph (a) above; or

          (c)(i) the representations and warranties made by the Company in
     Articles 1 and 6 of the Merger Agreement shall not be true and correct as
     of the date of consummation of the Offer as though made on and as of that
     date (other than representations and warranties made as of a specified
     date, in which case such representations and warranties shall be true and
     correct in all material respects on and as of such specified date) except
     for any breach or breaches that, individually or in the aggregate, could
     not reasonably be expected to have a Material Adverse Effect or (ii) the
     Company shall have breached or failed to comply in any material respect
     with any of its obligations, covenants or agreements under the Merger
     Agreement (other than those obligations, covenants or agreements under
     Section 5.2(e), with respect to which the Company shall have performed in
     --------------
     all respects) and, with respect to any such breach or failure that can be
     remedied, the failure is not remedied within 10 Business Days after
     Purchaser has furnished the Company with written notice of such breach or
     failure; or

          (d)    there shall have occurred (i) any general suspension of trading
     in, or limitation on prices for, securities on the New York Stock Exchange,
     any other national securities exchange or the Nasdaq National Market, (ii)
     the declaration of a banking moratorium or any mandatory suspension of
     payments in respect of banks in the United States, (iii) any mandatory
     limitation by any United States governmental authority that materially and
     adversely affects the extension of credit by banks or other financial
     institutions, (iv) a change in general financial bank or capital market
     conditions which materially and adversely affects the ability of financial
     institutions in the United States to extend credit or syndicate loans, or
     (v) in the case of any of the foregoing existing on the date of the
     Agreement, a material acceleration or worsening thereof; or

          (e)    the Company's Board of Directors shall have withdrawn or
     modified in a manner adverse to Purchaser or Merger Sub (including by
     amendment of the Schedule
                                      52
<PAGE>

     14D-9) its approval of the Merger Agreement and the transactions
     contemplated thereby, or its recommendation that the holders of the shares
     of Common Stock accept the Offer and tender all of their shares of Common
     Stock to Merger Sub and approve the Merger Agreement and the transactions
     contemplated thereby, including the Offer and the Merger, or shall have
     approved or recommended any Acquisition Proposal or Superior Proposal; or

          (f)  any Option will, pursuant to its terms, remain outstanding after
     consummation of the Offer or any Warrant will, pursuant to its terms,
     remain outstanding after consummation of the Offer and be exercisable for
     anything other than the Offer Consideration; or

          (g)  80% of the aggregate outstanding principal amount of the 2000
     Promissory Notes shall not have been cancelled on or before December 31,
     2000 and the shares of Common Stock purchased with the proceeds of such
     2000 Promissory Notes shall not have been cancelled and returned to the
     Company;

          (h)  the Merger Agreement shall have been terminated in accordance
     with its terms; or

          (i)  there shall have occurred any events or states of fact that have
     had, or could reasonably be expected to have, individually or in the
     aggregate, a Material Adverse Effect as determined by the board of
     directors of Purchaser.

          The foregoing conditions are for the sole benefit of Purchaser and
Merger Sub and may be asserted by Purchaser and Merger Sub regardless of the
circumstances (including any action or inaction by Purchaser) giving rise to any
such condition and, except for the Minimum Condition, may be waived by Purchaser
or Merger Sub, in whole or in part, at any time and from time to time, in the
sole discretion of Purchaser. The failure by Purchaser or Merger Sub at any time
to exercise any of the foregoing rights shall not be deemed a waiver of any such
right, the waiver of such right with respect to any particular facts or
circumstances shall not be deemed a waiver with respect to any other facts or
circumstances, and each such right will be deemed an ongoing right which may be
asserted at any time and from time to time.

          Should the Offer be terminated pursuant to the foregoing provisions,
all tendered shares of Common Stock not theretofore accepted for payment shall
forthwith be returned by the Paying Agent to the tendering stockholders.

                                      53
<PAGE>

                                   EXHIBIT B

                         COMPANY TRANSACTION EXPENSES

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------
Party                                   Fees
<S>                                     <C>
---------------------------------------------------------------------------------------------------
Gray Cary Ware & Freidenrich llp        Pursuant to the engagement letter between GCWF and the
("GCWF")                                Company, GCWF  will charge fees on an hourly basis for
                                        services performed for the Company, and expenses as
                                        incurred.

---------------------------------------------------------------------------------------------------
Morris, Nichols, Arsht & Tunnell        Fees on an hourly basis for services performed for the
("MNAT")                                Company, and expenses as incurred.

---------------------------------------------------------------------------------------------------
Credit Suisse First Boston              Pursuant to the engagement letter between the Company
("CSFB")                                and Donaldson, Lufkin and Jenrette Securities Corporation
                                        dated September 20, 2000 ("CSFB Engagement Letter"),
                                        provided to Purchaser under separate cover, CSFB will
                                        charge a Private Placement Fee, Sale Transaction Fee, or
                                        Asset Divesture Fee (each as defined in the CSFB
                                        Engagement Letter), as the case may be, and charge for all
                                        reasonable out-of-pocket expenses (including the
                                        reasonable fees and expenses of counsel with respect to all
                                        aspects the engagement) incurred by CSFB in connection
                                        with its engagement, whether or not any transaction is
                                        consummated.

---------------------------------------------------------------------------------------------------
BROADVIEW                               Pursuant to the engagement letter between the Company
INTERNATIONAL LLC                       and Broadview dated October 11, 2000 ("Broadview
("BROADVIEW")                           Engagement Letter"), provided to  Purchaser under separate
                                        cover, Broadview will charge a Success Fee, and will
                                        charge for all out of pocket expenses and costs incurred
                                        (including fees from lawyers and other professional
                                        advisers).

---------------------------------------------------------------------------------------------------
FINANCIAL PRINTER                       Yet to be determined

---------------------------------------------------------------------------------------------------
Exchange Agent                          Yet to be determined

---------------------------------------------------------------------------------------------------
</TABLE>

                                      54
<PAGE>

<TABLE>
<S>                                     <C>
---------------------------------------------------------------------------------------------------
PRICEWATERHOUSECOOPERS LLP              Yet to be determined

---------------------------------------------------------------------------------------------------
INFORMATION AGENT                       Yet to be determined

---------------------------------------------------------------------------------------------------
</TABLE>

                                      55
<PAGE>

                                   EXHIBIT C

                         INTERIM FINANCING TERM SHEET


                                      56
<PAGE>

                   CONVERTIBLE SUBORDINATED DEBT TERM SHEET


Issuer:                           Telocity Delaware, Inc. (the "Company").

Hughes:                           Hughes Electronic Corporation or one of its
                                  Subsidiaries ("Hughes").

Principal Amount:                 $20 million.

Maturity:                         January 31, 2004

Closing Date:                     February 1, 2001 (the "Closing Date")

Funding Conditions:               Funding contingent upon: (i) receipt of tender
                                  and stockholder support agreements from
                                  shareholders holding majority of shares
                                  outstanding; (ii) no material continuing
                                  breach of Section 8.1(c), 8.1(d), 8.1(e),
                                  8.1(k), 8.1(l) or 8.1(n); (iii) no breach of
                                  Section 8.8; (iv) no bankruptcy,
                                  reorganization or other similar proceedings;
                                  and (v) no Superior Proposal shall have been
                                  accepted; provided, however, that in the event
                                  that Hughes terminates the agreement and plan
                                  of merger, funding will only be contingent on
                                  8.1(n), clause (iv) above, and the absence of
                                  a force majeure event which has materially
                                  impaired the Company's ability to remain in
                                  business.

Early Drawdown:                   Funding may occur prior to February 1, 2001,
                                  if, after discussions between the CEO of the
                                  Company and the Senior Vice President,
                                  Consumer Sector of Hughes, Hughes agrees that
                                  early funding is desirable to support the
                                  Company's business plan.

Use of Proceeds:                  All amounts to be used for general corporate
                                  purposes.

Liquidation:                      Upon a liquidation, dissolution or winding-up
                                  of the affairs of the Company, whether
                                  voluntary or involuntary, each holder of the
                                  Convertible Subordinated Debt shall become due
                                  and payable and the holder will be entitled to
                                  receive an amount equal to the principal plus
                                  all accrued and unpaid interest.

Interest Rate:                    The holders of the Convertible Subordinated
                                  Debt will be entitled to receive interest at
                                  the rate of 8.0% of the principal amount,
                                  payable semi-annually. Interest payments may
                                  be made, at the option of the Company, either
                                  in cash or by issuing additional principal
                                  amount of Convertible Subordinated Debt.

Ranking:                          The Convertible Subordinated Debt shall rank
                                  pari passu to each existing series of
                                  Subordinated Debt and each future class or
                                  series of Subordinated Debt of the Company and
                                  shall be subordinated to senior debt.

Optional Conversion:              At he option of the holder, the Convertible
                                  Subordinated Debt will be convertible into
                                  shares of the Company's common stock, par
                                  value $0.001 per share (the "Common Stock"),
                                  in whole or in part, at any

                                      57
<PAGE>

                                  time following issuance unless previously
                                  redeemed at a per share conversion price (the
                                  "Conversion Price") equal to $2.15, subject to
                                  anti-dilution adjustment as described herein.

                                  Upon conversion, accrued, but unpaid interest
                                  shall be paid in cash or, at the option of the
                                  Company, in additional Convertible
                                  Subordinated Debt.

Anti-Dilution Rights:             The Conversion Price of the Convertible
                                  Subordinated Debt is subject to adjustment in
                                  the event of (i) any subdivision or
                                  combination of the Company's outstanding
                                  Common Stock, or (ii) any distribution by the
                                  Company of (a) a stock dividend, or (b) assets
                                  (other than cash dividends payable out of
                                  retained earnings) to holders of Common Stock.

                                  The Conversion Price of the Convertible
                                  Subordinated Debt will also be adjusted, on a
                                  weighted average basis upon the Company's
                                  issuance of additional shares of Common Stock
                                  (or warrants or rights to purchase Common
                                  Stock or securities convertible into Common
                                  Stock) for a consideration per share which is
                                  less than the Conversion Price.

Superior Proposal:                In the event a breakup fee is payable pursuant
                                  to the Merger Agreement, all outstanding
                                  Convertible Subordinated Debt shall become
                                  immediately due and payable.

Covenants of Company:             Limited to: making required payments when due
                                  on the Convertible Subordinated Debt,
                                  maintaining a paying office or agency in
                                  respect thereof and provision of certain
                                  information to holders as described herein.

Event of Default:                 Limited to: default in the payment of amounts
                                  due on the Convertible Subordinated Debt,
                                  failure to comply with covenants, default
                                  under other indebtedness of the Company which
                                  has been accelerated and is continuing,
                                  customary events of bankruptcy and insolvency,
                                  and change of control.

Governing Law:                    California.

Documentation:                    The issuance of the Convertible Subordinated
                                  Debt will be subject to the negotiation,
                                  execution and delivery of mutually acceptable
                                  definitive documentation and will contain
                                  customary representations, warranties and
                                  covenants for a transaction of this type, with
                                  standard demand and piggyback registration
                                  rights.

                                      58
<PAGE>

                                   EXHIBIT D

                       FORM OF GENERAL RELEASE AGREEMENT


                                      59
<PAGE>

                                MUTUAL RELEASE
                                --------------

     FOR VALUE RECEIVED, Telocity Delaware, Inc., a Delaware corporation and its
predecessor Telocity, Inc., a California corporation (the "Company"), and the
undersigned individual (the "Individual") hereby enter into this Mutual Release
("Release") as of December ____, 2000, and agree as follows:

     The Individual, and on behalf of his or her heirs, executors,
administrators, predecessors, successors, assigns, representatives and
attorneys, partners, and controlling persons does fully and forever, knowingly
and voluntarily, relieve release and discharge Company and its officers,
directors, employees, agents, attorneys, representatives, affiliates,
predecessors, subsidiaries, divisions, partners, successors and assigns,
including but not limited to Hughes Electronics Corporation and its
subsidiaries, and all other persons, firms and entities (the "Released
Parties"), of and from any and all claims, debts, demands, losses, actions, and
causes of actions, suits, costs, damages, expenses, accounts, covenants,
contracts, obligations, controversies, agreements, promises and liabilities of
whatever kind or nature, both in law and in equity, in contract, tort or
otherwise, which they may now have or ever may have had or may have in the
future against the Released Parties for all matters relating to, or arising
from, or connected in any way to, the Recourse Promissory Note and Pledge
Agreement given to the Company by the Individual, the Individual's early
exercise of options under the Company's stock option plans and the Company's
Immediate Exercise program or on account of or arising out of any matter, cause
or event occurring in connection with thereof (the foregoing, collectively
"Claims"), whether known or unknown, including, but not limited to, any rights
to indemnification or reimbursement from the Company, whether pursuant to
organizational documents, contracts or otherwise and whether or not relating to
claims pending on, or asserted after, the date hereof.

     The Company, and on behalf of its predecessors, successors, assigns,
representatives and attorneys, partners, controlling persons, affiliates and
shareholders, does fully and forever, knowingly and voluntarily, relieve,
release and discharge the Individual, and his or her heirs, executors,
administrators, predecessors, successors, assigns, representatives and attorneys
of and from any and all Claims.

     All rights under Section 1542 of the Civil Code of the State of California,
and under any and all similar laws of any governmental entity, are hereby
expressly waived. Each party is aware that said Section 1542 of the Civil Code
provides as follows:

     A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT
     KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE,
     WHICH IF KNOWN BY HIM, MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH
     THE DEBTOR.

Individual hereby irrevocably covenants to refrain from, directly or indirectly,
asserting any claim or demand, or commencing, instituting or causing to be
commenced, any claim, action or proceeding of any kind against any Releasee,
based upon any matter purported to be released hereby.

     This Release shall inure to the benefit of, and shall be binding upon, the
assigns, successors in interest, personal representatives, estate, heirs, and
legatees of each of the parties hereto including without limitation, any trustee
in bankruptcy appointed in any subsequent, further or superseding bankruptcy
case pertaining to any of the parties.

     This Release contains the entire agreement among the parties hereto as to
the subject matter hereof and supersedes all prior agreements (whether oral or
written), negotiations, representations, understandings and discussions between
the parties hereto. This Release may be modified or amended only by a writing
signed by each of the parties hereto. If any additional acts are required to
consummate the transactions contemplated hereby and/or to perform any party's
obligations herein, each party hereto covenants to perform such additional acts
and to execute and deliver any necessary documents as may be reasonably
necessary to give effect to the terms of this Agreement.

In the event it shall be necessary to institute legal action to enforce any of
the terms and conditions of this Release or for any breach or threatened breach,
the prevailing party in such action shall be entitled to costs and reasonable
attorneys' fees.

     This Release shall be governed by, construed and enforced in accordance
with the internal laws of the State of California as they exist as of the date
first set forth above.

     PLEASE READ THIS AGREEMENT CAREFULLY. IT CONTAINS A RELEASE OF ALL KNOWN
AND UNKNOWN CLAIMS RELATING TO THE MATTERS SET FORTH HEREIN.

     INDIVIDUAL ACKNOWLEDGES THAT THE HE OR SHE HAS READ THIS AGREEMENT, HAS HAD
ADEQUATE OPPORTUNITY TO HAVE THIS AGREEMENT REVIEWED BY AN ATTORNEY OF HIS OR
HER CHOICE PRIOR TO ITS EXECUTION UNDERSTANDS IT AND IS VOLUNTARILY ENTERING
INTO IT.

IN WITNESS WHEREOF, the parties have entered into and given this Release as of
the date first set forth above.

Telocity Delaware, Inc.
By: ________________________________________
Its: _______________________________________

Individual:_________________________________
Date:_______________________________________


                                      60
<PAGE>

                   TENDER AND STOCKHOLDER SUPPORT AGREEMENT

          TENDER AND STOCKHOLDER SUPPORT AGREEMENT, dated as of December 21,
2000 (the "Agreement"), by and among Hughes Electronics Corporation, a Delaware
           ---------
corporation ("Purchaser"), DIRECTV Broadband Inc., a Delaware corporation and a
              ---------
wholly-owned subsidiary of Purchaser ("Merger Sub"), and the parties listed on
                                       ----------
Annex A hereto (each, a "Stockholder" and, collectively, the "Stockholders").
-------                  -----------                          ------------

                                   RECITALS

          WHEREAS, Purchaser, Merger Sub and Telocity Delaware, Inc., a Delaware
corporation (the "Company"), propose to enter into an Agreement and Plan of
                  -------
Merger, dated as of December 21, 2000 (as the same may be amended or
supplemented from time to time, the "Merger Agreement"), which provides, among
                                     ----------------
other things, that Merger Sub will make a cash tender offer (the "Offer") for
                                                                  -----
all of the outstanding capital stock of the Company and, after expiration of the
Offer, will merge with and into the Company (the "Merger"), in each case upon
                                                  ------
the terms and subject to the conditions in the Merger Agreement (with all
capitalized terms used but not defined herein having the meanings set forth in
the Merger Agreement);

          WHEREAS, each Stockholder owns the number of  shares of common stock,
par value $0.001 per share, of the Company (the "Common Stock") set forth
                                                 ------------
opposite his or its name on Annex A hereto (such shares of Common Stock,
                            -------
together with any other shares of capital stock of the Company acquired (whether
beneficially or of record) by such Stockholder after the date hereof and during
the term of this Agreement, including any shares acquired by means of purchase,
dividend or distribution, or issued upon the exercise of any warrants or
options, and the conversion of any convertible securities or otherwise being
collectively referred to herein as, the "Subject Shares");
                                         --------------

          WHEREAS, as a condition to the willingness of Purchaser and Merger Sub
to enter into the Merger Agreement and make the Offer, Purchaser has required
that each Stockholder agree and, in order to induce Purchaser and Merger Sub to
enter into the Merger Agreement, each Stockholder has agreed, to enter into this
Agreement.

          NOW, THEREFORE, to induce Purchaser and Merger Sub to enter into, and
in consideration of their entering into, the Merger Agreement, and in
consideration of the premises and the representations, warranties and agreements
contained herein, the parties agree as follows:

          1.   Representations and Warranties of Each Stockholder.  Each
               --------------------------------------------------
Stockholder hereby, severally and not jointly, represents and warrants to
Purchaser and Merger Sub as of the date hereof in respect of himself, herself or
itself as follows:

           (a)  Organization.  To the extent applicable, such Stockholder is a
                ------------
     corporation, partnership or limited liability company, duly organized,
     validly existing and in good standing under the laws of the jurisdiction of
     such Stockholder's organization.
<PAGE>

           (b)  Authority.  Such Stockholder has the legal capacity and all
                ---------
     requisite power and authority to execute and deliver this Agreement and to
     perform such Stockholder's obligations and consummate the transactions
     contemplated hereby. To the extent applicable, the execution, delivery and
     performance by such Stockholder of this Agreement and the consummation by
     it of the transactions contemplated hereby have been duly and validly
     authorized by such Stockholder (or its Board of Directors or similar
     governing body, as applicable) and no other action or proceedings on the
     part of such Stockholder are necessary to authorize the execution and
     delivery by it of this Agreement and the consummation by it of the
     transactions contemplated hereby. This Agreement has been duly and validly
     executed and delivered by the Stockholder, and constitutes a valid and
     binding obligation of the Stockholder enforceable in accordance with its
     terms, subject to the effects of bankruptcy, insolvency, fraudulent
     conveyance, reorganization, moratorium and other similar laws relating to
     or affecting creditors' rights generally, general equitable principles
     (whether considered in a proceeding in equity or at law) and an implied
     covenant of good faith and fair dealing.

           (c)  The Subject Shares.  The Stockholder is the record and
                ------------------
     beneficial owner of, and has good and marketable title to, the Subject
     Shares set forth opposite such Stockholder's name on Annex A hereto, free
                                                          -------
     and clear of any and all Encumbrances. The Stockholder does not own, of
     record or beneficially, any shares of capital stock of the Company (or
     rights to acquire any such shares) other than the Subject Shares set forth
     opposite such Stockholder's name on Annex A hereto. The Stockholder has the
                                         -------
     sole right to vote, sole power of disposition, sole power to issue
     instructions with respect to the matters set forth in Sections 3, 4 and 5
     hereof, sole power of conversion, sole power to demand appraisal rights and
     sole power to agree to all of the matters set forth in this Agreement, in
     each case with respect to all of such Stockholder's Subject Shares, with no
     material limitations, qualification or restrictions on such rights, subject
     to applicable federal securities laws and the terms of this Agreement.

           (d)  No Conflicts.  Except for (i) the filings provided for in
                ------------
     Section 2.3 of the Merger Agreement and the filings required under the
     Exchange Act and the Securities Act, (ii) the filings required under the
     HSR Act, and any other applicable law governing antitrust or competition
     matters, (iii) the filings required under the rules and regulations of the
     National Association of Securities Dealers, Inc. (the "NASD"), and (iv) the
     applicable requirements of state securities, takeover or Blue Sky laws, and
     (iv) such notifications, filings, authorizing actions, orders and approvals
     as may be required under other laws, (A) no material filing with, and no
     material permit, authorization, consent or approval of, any state, federal
     or foreign public body or authority is necessary for the execution of this
     Agreement by such Stockholder and the consummation by such Stockholder of
     the transactions contemplated hereby, (B) the execution and delivery of
     this Agreement by such Stockholder do not, and the consummation by such
     Stockholder of the transactions contemplated hereby and compliance with the
     terms hereof will not, conflict with, or result in any violation of, or
     breach or default (with or without notice or lapse of time or both) under
     (1) to the extent applicable, any provisions of the

                                       2
<PAGE>

     organizational documents of such Stockholder, (2) any provision of any
     material trust, loan or credit agreement, note, bond, mortgage, indenture,
     guarantee, lease, license, contract or other agreement to which such
     Stockholder is a party or by which such Stockholder is bound, or (3) any
     material franchise, judgment, order, writ, injunction, notice, decree,
     statute, law, ordinance, rule or regulation applicable to the Stockholder
     or such Stockholder's property or assets, and (C) the execution and
     delivery of this Agreement by the Stockholder do not, and the consummation
     by such Stockholder of the transactions contemplated hereby will not,
     violate any material laws applicable to such Stockholder.

          2.   Representations and Warranties of Purchaser and Merger Sub.
               ----------------------------------------------------------
Each of Purchaser and Merger Sub hereby, jointly and severally, represents and
warrants to each Stockholder as of the date hereof as follows:

           (a)  Organization.  Each of Purchaser and Merger Sub is a
                ------------
     corporation duly organized, validly existing and in good standing under the
     laws of its jurisdiction of organization.

           (b)  Authority.  Each of Purchaser and Merger Sub has the requisite
                ---------
     corporate power and authority to execute and deliver this Agreement and to
     perform its respective obligations and consummate the transactions
     contemplated hereby. The execution, delivery and performance by Purchaser
     and Merger Sub of this Agreement and the consummation by them of the
     transactions contemplated hereby, have been duly and validly authorized by
     the Board of Directors of Purchaser and Merger Sub and no other corporate
     or other action or proceedings on the part of Purchaser and Merger Sub are
     necessary to authorize the execution and delivery by them of this Agreement
     and the consummation by them of the transactions contemplated hereby. This
     Agreement has been duly and validly executed and delivered by Purchaser and
     Merger Sub, and constitutes a valid and binding obligation of Purchaser and
     Merger Sub enforceable in accordance with its terms, subject to the effects
     of bankruptcy, insolvency, fraudulent conveyance, reorganization,
     moratorium and other similar laws relating to or affecting creditors'
     rights generally, general equitable principles (whether considered in a
     proceeding in equity or at law) and an implied covenant of good faith and
     fair dealing.

           (c)  No Conflicts.  Except for (i) the filings provided for in
                ------------
     Section 2.3 of the Merger Agreement and the filings required under the
     Exchange Act and the Securities Act, (ii) the filings required under the
     HSR Act, and any other applicable law governing antitrust or competition
     matters, (iii) the filings required under the rules and regulations of the
     NASD, and (iv) the applicable requirements of state securities, takeover or
     Blue Sky laws, and (iv) such notifications, filings, authorizing actions,
     orders and approvals as may be required under other laws, (A) no material
     filing with, and no material permit, authorization, consent or approval of,
     any state, federal or foreign public body or authority is necessary for the
     execution of this Agreement by Purchaser and Merger Sub and the
     consummation by Purchaser and Merger Sub of the transactions contemplated
     hereby, (B) the execution and delivery of this Agreement by Purchaser and
     Merger Sub

                                       3
<PAGE>

     do not, and the consummation by them of the transactions contemplated
     hereby and compliance with the terms hereof will not, conflict with, or
     result in any violation of, or breach or default (with or without notice or
     lapse of time or both) under (1) the charter documents of Purchaser or
     Merger Sub, (2) any provision of any material trust, loan or credit
     agreement, note, bond, mortgage, indenture, guarantee, lease, license,
     contract or other agreement to which Purchaser or Merger Sub is a party or
     by which it is bound, or (3) any material franchise, judgment, order, writ,
     injunction, notice, decree, statute, law, ordinance, rule or regulation
     applicable to Purchaser or Merger Sub or their respective properties or
     assets, and (C) the execution and delivery of this Agreement by Purchaser
     and Merger Sub do not, and the consummation by them of the transactions
     contemplated hereby will not, violate any laws applicable to Purchaser or
     Merger Sub, except in the case of clauses (B)(2), (B)(3) and (C) above, for
     any such conflicts, violations, breaches or defaults that would not have a
     material adverse effect on the ability of Purchaser or Merger Sub to
     consummate the transactions contemplated hereby.

          3.   Tender of Subject Shares.
               ------------------------

            (a)  Purchaser and Merger Sub jointly and severally agree subject
     to the conditions of the Offer set forth in Exhibit A to the Merger
                                                 ---------
     Agreement and the other terms and conditions of the Merger Agreement, that
     (i) Merger Sub will commence the Offer no later than February 1, 2001 and
     (ii) Merger Sub will accept for payment, purchase and pay for, in
     accordance with the terms of the Offer and the Merger Agreement, all shares
     of Common Stock validly tendered pursuant to the Offer.

            (b)  Each Stockholder agrees (i) to tender the Subject Shares into
     the Offer promptly, and in any event no later than the fifth Business Day
     following the commencement of the Offer, or, if any Stockholder has not
     received the Offer Documents by such time, within two Business Days
     following receipt of such documents but in any event prior to the date of
     expiration of such Offer, in each case, free and clear of any Encumbrances
     except those arising from this Agreement and (ii) not to withdraw any
     Subject Shares so tendered. If any Stockholder acquires Subject Shares
     after the date hereof, such Stockholder shall tender (or cause the record
     holder to tender) such Subject Shares on or before such fifth Business Day
     following the commencement of the Offer, or, if later, on or before the
     second Business Day after such acquisition. Each Stockholder acknowledges
     and agrees that Purchaser's and Merger Sub's obligation to accept for
     payment and pay for the Subject Shares in the Offer is subject to the terms
     and conditions of the Offer.

            (c)  Each Stockholder agrees, (i) to exercise prior to the date of
     expiration of the Offer each stock option held by it that has a per share
     exercise price equal to or less than the Offer Consideration; (ii) to
     tender the Subject Shares issued upon exercise of such stock options into
     the Offer prior to the date of expiration of the Offer, in each case, free
     and clear of any Encumbrances except those arising from this Agreement and
     (iii) not to withdraw any Subject Shares so tendered.

                                       4
<PAGE>

            (d)  Each Stockholder will receive the same Offer Consideration
     received by other stockholders of the Company in the Offer with respect to
     Subject Shares tendered by such Stockholder in the Offer. In the event
     that, notwithstanding the provisions of the first sentence of Section 3(b)
     and Section 3(c), any Subject Shares are for any reason withdrawn from the
     Offer, such Subject Shares will remain subject to the terms of this
     Agreement.

            (e)  Each Stockholder hereby agrees to permit Purchaser to publish
     and disclose in the Offer Documents and, if approval of the stockholders of
     the Company is required under applicable law, the Proxy Statement
     (including all documents and schedules filed with the SEC), such
     Stockholder's identity and ownership of Common Stock and the nature of such
     Stockholder's commitments, arrangements and understandings under this
     Agreement.

          4.  Agreement to Vote.  Each Stockholder, severally and not jointly,
              -----------------
agrees that:

            (a)  At any meeting of stockholders of the Company called to vote
     upon the Merger Agreement and the transactions contemplated thereby,
     however called, or at any adjournment thereof or in connection with any
     written consent of the holders of Common Stock or in any other
     circumstances upon which a vote, consent or other approval with respect to
     the Merger Agreement and the transactions contemplated thereby is sought,
     the Stockholder shall be present (in person or by proxy) and shall vote (or
     cause to be voted) all Subject Shares then held of record or beneficially
     owned by such Stockholder in favor of the Merger and the Merger Agreement
     and the transactions contemplated thereby.

            (b)  At any meeting of stockholders of the Company, however called,
     or at any adjournment thereof or in connection with any written consent of
     the holders of Common Stock or in any other circumstances upon which a
     vote, consent or other approval is sought, the Stockholder shall vote (or
     cause to be voted) all Subject Shares then held of record or beneficially
     owned by such Stockholder against any action or agreement (other than the
     Merger Agreement or the transactions contemplated thereby) that would
     impede, interfere with, delay, postpone or attempt to discourage the
     Merger, the Offer or the other transactions contemplated by this Agreement
     and the Merger Agreement, including, but not limited to: (i) any
     Acquisition Proposal; (ii) any action that is likely to result in a breach
     in any respect of any representation, warranty, covenant or any other
     obligation or agreement of the Company under the Merger Agreement or result
     in any of the conditions set forth in Exhibit A to the Merger Agreement not
                                           ---------
     being fulfilled; (iii) any extraordinary corporate transaction, such as a
     merger, consolidation or other business combination involving the Company
     and its Subsidiaries; (iv) a sale, lease or transfer of a material amount
     of assets of the Company and its Subsidiaries or a reorganization,
     recapitalization, dissolution, winding up or liquidation of the Company and
     its Subsidiaries; (v) any change in the management or board of directors of
     the Company, except as otherwise agreed to in writing by Purchaser; (vi)
     any material change

                                       5
<PAGE>

     in the present capitalization or dividend policy of the Company; or (vii)
     any other material change in the Company's corporate structure, business,
     certificate of incorporation or by-laws.

           (c)  Each of the Stockholders hereby irrevocably grants to, and
     appoints Larry Hunter and Jan Williamson, or either of them, in their
     respective capacities as officers or directors of Purchaser, and any
     individual who shall hereafter succeed to any such office or directorship
     of Purchaser, and each of them individually, such Stockholder's proxy and
     attorney-in-fact (with full power of substitution), for and in the name,
     place and stead of such Stockholder, to vote the Subject Shares in favor of
     the Merger, the Merger Agreement and the transactions contemplated thereby,
     against any Acquisition Proposal and as otherwise contemplated by this
     Section 4. Each of the Stockholders represents that any proxies heretofore
     given in respect of the Subject Shares are revocable, and that any such
     proxies are hereby revoked.

           (d)  Each of the Stockholders understands and acknowledges that
     Purchaser and Merger Sub are entering into the Merger Agreement in reliance
     upon each of the Stockholders' execution and delivery of this Agreement.
     Each of the Stockholders hereby affirms that the irrevocable proxy set
     forth in this Section 4 is given in connection with the execution of the
     Merger Agreement, and that such irrevocable proxy is given to secure the
     performance of the duties of the Stockholders under this Agreement. Each of
     the Stockholders hereby further affirms that the irrevocable proxy is
     coupled with an interest. Such irrevocable proxy is executed and intended
     to be irrevocable in accordance with the provisions of Section 212(e) of
     the Delaware General Corporation Law.

          5.  Restriction on Transfer.  Each Stockholder agrees not (a) to
              -----------------------
sell, transfer, pledge, encumber, assign or otherwise dispose of (collectively,
"Transfer"), or enter into any contract, option or other arrangement or
 --------
understanding with respect to the Transfer by such Stockholder of, any of the
Subject Shares or offer any interest in any thereof to any person other than
pursuant to the terms of the Offer, the Merger or this Agreement, (b) to enter
into any voting arrangement or understanding, whether by proxy, power of
attorney, voting agreement, voting trust or otherwise with respect to the
Subject Shares, or (c) take any action that would make any representation or
warranty of such Stockholder contained herein untrue or incorrect in any
material respect or have the effect of preventing or disabling such Stockholder
from performing its obligations under this Agreement.

          6.  No Solicitation of Acquisition Proposals.  Each Stockholder shall
              ----------------------------------------
not, and shall not authorize, permit or cause any of its, directors, officers,
employees, agents, representatives and advisors (including the Financial Advisor
or any investment banker, attorney or accountant retained by the Company or any
of its Subsidiaries) to, directly or indirectly, (i) solicit, initiate,
knowingly encourage (including by way of furnishing information) or take any
action to facilitate the submission of any inquiries, proposals or offers
(whether or not in writing) from any person relating to, other than the
transactions contemplated by the Merger Agreement, an Acquisition Proposal or
(ii) enter into or participate in any discussions or negotiations regarding any
Acquisition Proposal, or furnish to any other person any information with
respect

                                       6
<PAGE>

to the Company's business, properties or assets in connection with an
Acquisition Proposal, or otherwise cooperate in any way with, or participate in
or knowingly assist, facilitate or encourage any effort or attempt by any other
person to do or seek any of the foregoing. Each Stockholder shall immediately
communicate to Purchaser, to the same extent as is required by the Company
pursuant to Section 8.8(b) of the Merger Agreement, the terms, and other
information concerning, any proposal, discussion, negotiation or inquiry and the
identity of the party making such proposal or inquiry which such Stockholder may
receive in respect of any such Acquisition Proposal.

          7.   Further Assurances.  Upon the terms and subject to the conditions
               ------------------
hereof and of the Merger Agreement and the Offer, each of the parties hereto
shall use its reasonable best efforts to take, or cause to be taken, all
appropriate action, and to do or cause to be done, all things necessary, proper
or advisable under applicable laws and regulations to consummate and make
effective the transactions contemplated by this Agreement. Without limiting the
foregoing, each party hereto will, from time to time and without further
consideration, execute and deliver, or cause to be executed and delivered, such
additional or further consents, documents and other instruments and shall take
all such other action as any other party may reasonably request for the purpose
of effectively carrying out the transactions contemplated by this Agreement,
including (a) vesting good title to the Subject Shares in Merger Sub and (b)
using its reasonable best efforts to obtain all consents and approvals of
governmental authorities and parties to contracts as are necessary for the
consummation of the transactions contemplated by this Agreement. Without in any
way limiting the foregoing, the relevant Stockholder shall, as soon as
practicable but in no event later than the date on which such Stockholder is
obligated to tender his or its Subject Shares pursuant to Section 3(b) or
Section 3(c), obtain the release of the Encumbrances set forth on Annex A
                                                                  -------
hereto.

          8.   Termination.  Except for Section 10 (and Sections 7 and 11
               -----------
through 15 to the extent they relate thereto), which shall terminate in
accordance with the terms set forth therein, this Agreement, and all
obligations, agreements and waivers hereunder, will terminate and be of no
further force and effect on the earlier of: (a) 60 days after the date the
Merger Agreement is terminated in accordance with its terms; and (b) the
Effective Time; provided, however, that nothing herein shall relieve any party
                --------  -------
from liability for any breach hereof.

          9.   Waiver of Appraisal and Dissenter's Rights.  Each Stockholder
               ------------------------------------------
waives and agrees not to exercise any rights of appraisal or rights to dissent
from the Merger that such Stockholder may have with respect to such
Stockholder's Subject Shares.

          10.  Stockholder Capacity.  No person executing this Agreement who is
               --------------------
or becomes during the term hereof a director or officer of the Company makes any
agreement or understanding herein in his or her capacity as such director or
officer. Each Stockholder signs solely in its capacity as the record holder and
beneficial owner of such Stockholder's Subject Shares and nothing herein shall
limit or affect any actions taken by any Stockholder in such Stockholder's
capacity as an officer or director of the Company to the extent specifically
permitted by the Merger Agreement. This Section 10 shall survive termination of
this Agreement.

                                       7
<PAGE>

          11.  Purchaser Guarantee.  Purchaser hereby guarantees the due
               -------------------
performance of any and all obligations and liabilities of Merger Sub under or
arising out of this Agreement and the transactions contemplated hereby.

          12.  Enforcement.  The parties agree that irreparable damage would
               ------------
occur in the event that any of the provisions of this Agreement were not
performed in accordance with their specific terms or were otherwise breached. It
is accordingly agreed that the parties shall be entitled to the remedy of
specific performance of such provisions and to an injunction or injunctions
and/or such other equitable relief as may be necessary to prevent breaches of
this Agreement and to enforce specifically the terms and provisions of this
Agreement in any federal or state court located in Los Angeles, California, this
being in addition to any other remedy to which they are entitled at law or in
equity. In addition, each of the parties hereto (a) consents to submit such
party to the personal jurisdiction of any federal or state court located in Los
Angeles, California in the event any dispute arises out of this Agreement or any
of the transactions contemplated hereby, (b) agrees that such party will not
attempt to deny or defeat such personal jurisdiction by motion or other request
for leave from any such court, (c) agrees that such party will not bring any
action relating to this Agreement or the transactions contemplated hereby in any
court other than a federal or state court sitting in Los Angeles, California,
and (d) waives any right to trial by jury with respect to any claim or
proceeding related to or arising out of this Agreement or any of the
transactions contemplated hereby.

          13.  Stop Transfer Order; Legend.  In furtherance of this Agreement,
               ---------------------------
concurrently herewith, each Stockholder shall, and hereby does authorize the
Company or its counsel to, notify the Company's transfer agent that there is a
stop transfer order with respect to all of the Subject Shares (and that this
Agreement places limits on the voting and transfer of such shares).  If
requested by Purchaser, each Stockholder agrees as promptly as is reasonably
practicable to apply a legend to all certificates representing the Subject
Shares referring to any and all rights granted to Purchaser by this Agreement;
provided that, no such legend shall restrict the transfer of the Subject Shares
--------
if such transfer is made pursuant to the Offer.

          14.  Adjustments to Prevent Dilution, Etc.  In the event of a stock
               ------------------------------------
dividend or distribution, or any change in the Company's Common Stock by reason
of any stock dividend, split-up, reclassification, recapitalization,
combination, exchange of shares or the like, the term "Subject Shares" shall be
deemed to refer to and include the Subject Shares as well as all such stock
dividends and distributions and any shares into which or for which any or all of
the Subject Shares may be changed or exchanged. In such event, the amount to be
paid per share by Purchaser shall be proportionately adjusted.

          15.  General Provisions.
               ------------------

            (a)  Amendments. This Agreement may not be modified, altered,
                 ----------
     supplemented or amended except by an instrument in writing signed by each
     of the parties hereto.

                                       8
<PAGE>

          (b)  Notice.  All notices and other communications hereunder shall be
               -------
     in writing and shall be deemed given if delivered personally or sent by
     overnight courier (providing proof of delivery) to Purchaser or Merger Sub
     in accordance with Section 11.2 of the Merger Agreement and to the
     Stockholders at their respective addresses set forth in Annex A hereto (or
                                                             -------
     to such other address as any party may have furnished to the other parties
     in writing in accordance herewith).

          (c)  Interpretation.  When a reference is made in this Agreement to
               --------------
     Sections, such reference shall be to a Section to this Agreement unless
     otherwise indicated. The headings contained in this Agreement are for
     reference purposes only and shall not affect in any way the meaning or
     interpretation of this Agreement.

          (d)  Counterparts.  This Agreement may be executed in one or more
               -------------
     counterparts, all of which shall be considered one and the same agreement,
     and shall become effective when one or more of the counterparts have been
     signed by each of the parties and delivered to the other party, it being
     understood that each party need not sign the same counterpart.

          (e)  Entire Agreement; No Third-Party Beneficiaries.  This Agreement
               -----------------------------------------------
     (including, without limitation, the documents and instruments referred to
     herein), (i) constitutes the entire agreement and supersedes all prior
     agreements and understandings, both written and oral, among the parties
     with respect to the subject matter hereof and (ii) is not intended to
     confer upon any person or entity other than the parties hereto any rights
     or remedies hereunder.

          (f)  Binding Agreement.  This Agreement and the obligations hereunder
               -----------------
     shall attach to the Subject Shares and shall be binding upon the parties
     and any person or entity to which legal or beneficial ownership of the
     Subject Shares shall pass, whether by operation of law or otherwise,
     including, without limitation, any Stockholder's administrators or
     successors. Notwithstanding any transfer of Subject Shares, the transferor
     shall remain liable for the performance of all obligations of the
     transferor under this Agreement.

          (g)  Governing Law.  This Agreement shall be governed by, and
               --------------
     construed in accordance with, the laws of the State of Delaware, without
     reference to the conflict of laws principles thereof.

          (h)  Costs and Expenses.  Whether or not the Offer or the Merger is
               ------------------
     consummated,
     all costs and expenses incurred in connection with this Agreement and the
     consummation of the transactions contemplated hereby shall be paid by the
     party incurring such expenses.

          (i)  Assignment.  This Agreement shall not be assigned by operation
               ----------
     of law or otherwise without the prior written consent of Stockholder or
     Merger Sub and Purchaser, as the case may be, provided that Merger Sub or
                                                   --------
     Purchaser may assign, in its

                                       9
<PAGE>

     respective sole discretion, its rights and obligations hereunder to any
     direct or indirect subsidiary of Purchaser.

          (j)  Severability.  Whenever possible, each provision or portion of
               ------------
     any provision of this Agreement will be interpreted in such manner as to be
     effective and valid under applicable law but if any provision or portion of
     any provision of this Agreement is held to be invalid, illegal or
     unenforceable in any respect under any applicable law or rule in any
     jurisdiction such invalidity, illegality or unenforceability will not
     affect any other provision or portion of any provision in such
     jurisdiction, and this Agreement will be reformed, construed and enforced
     in such jurisdiction as if such invalid, illegal or unenforceable provision
     or portion of any provision had never been contained herein.

          (k)  Multiple Stockholders.  All representations, warranties,
               ---------------------
     covenants and agreements of the Stockholders in this Agreement are several
     and not joint, and solely relate to matters involving the subject
     Stockholder and not the other Stockholders.

                                       10
<PAGE>

          IN WITNESS WHEREOF, Purchaser, Merger Sub and each Stockholder have
caused this Agreement to be signed by their respective officer thereunto duly
authorized as of the date first written above.

                                    PURCHASER:
                                    ---------

                                    HUGHES ELECTRONICS CORPORATION



                                    By:___________________________________



                                    MERGER SUB:
                                    ----------

                                    DIRECTV BROADBAND INC



                                    By:___________________________________


                                    STOCKHOLDERS
                                    ------------


                                    ______________________________________


                                      11
<PAGE>

                                    ANNEX A


                                                     Options to Acquire Shares
    Name and Address     Shares of Common Stock           of Common Stock
    ----------------     ----------------------      -------------------------


                                      12


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